Document:

Amendment to Executive Employment Agreement

 Exhibit 10.1 
 AMENDMENT TO EXECUTIVE EMPLOYMENT AGREEMENT 
 This Amendment to the Executive Employment Agreement
(this “Amendment”) is made as of December 23, 2008 by and between Language Line, Inc., a Delaware corporation (the “Company”), and Dennis Dracup (“Executive”) and amends the Executive
Employment Agreement between the Company and the Executive dated as of June 11, 2004, as amended March 23, 2006 (as amended, the “Employment Agreement”). Capitalized terms used but not otherwise defined herein shall have
the meanings set forth in the Employment Agreement. 
 WHEREAS, the Company and Executive now wish to amend the Employment Agreement to
comply with the requirements of Section 409A of the Internal Revenue Code of 1986, as amended, and the treasury regulations and other official guidance promulgated thereunder in accordance with the provisions of Section 16(b) of the
Employment Agreement. 
 NOW THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration,
the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 FIRST: The penultimate sentence
of Section 4(a) of the Employment Agreement is hereby amended by deleting the sentence in its entirety and replacing it with the following language: 
 “Any Bonus awarded under this Agreement will be payable during the calendar year following the year to which such Bonus relates, but in any event, within the period ending no later than the date that is 2 1/2
months from the end of (1) the Executive’s tax year in which the Bonus was earned, or (2) the Company’s tax year in which the Bonus was earned by the Executive.” 
 SECOND: The Employment Agreement is hereby amended by adding the following as a new Section 17 to read in full as follows: 
 “Section 17. Section 409A. 
 (a) The intent of the parties is that payments and benefits under this Agreement comply with Section 409A of the Internal Revenue Code, and the rules and regulations promulgated thereunder (“Code Section 409A”),
and, accordingly, to the maximum extent permitted, this Agreement shall be interpreted to be in compliance therewith. To the extent that any provision hereof is modified in order to comply with Code Section 409A, such modification shall be made
in good faith and shall, to the maximum extent reasonably possible, maintain the original intent and economic benefit to the parties hereto of the applicable provision without violating the provisions of Code Section 409A. In no event
whatsoever shall the Company be liable for any additional tax, interest or penalty that may be imposed on Executive by Code Section 409A or damages for failing to comply with Code Section 409A. 

 (b) Notwithstanding any other payment schedule provided herein to the contrary, if Executive is deemed on
the date of termination to be a “specified employee” within the meaning of that term under Code Section 409A(a)(2)(B), then each of the following shall apply: 
  

	 	(i)	With regard to any payment that is considered deferred compensation under Code Section 409A payable on account of a “separation from service,” such payment shall be
made on the date which is the earlier of (A) the expiration of the six (6)-month period measured from the date of such “separation from service” of Executive, and (B) the date of Executive’s death (the “Delay
Period”) to the extent required under Code Section 409A. Upon the expiration of the Delay Period, all payments delayed pursuant to this Section 17 (whether they would have otherwise been payable in a single sum or in installments
in the absence of such delay) shall be paid to Executive in a lump sum, and all remaining payments due under this Agreement shall be paid or provided in accordance with the normal payment dates specified for them herein; and

  

	 	(ii)	To the extent that any benefits to be provided during the Delay Period are considered deferred compensation under Code Section 409A provided on account of a “separation
from service,” and such benefits are not otherwise exempt from Code Section 409A, Executive shall pay the cost of such benefits during the Delay Period, and the Company shall reimburse Executive, to the extent that such costs would
otherwise have been paid by the Company or to the extent that such benefits would otherwise have been provided by the Company at no cost to Executive, the Company’s share of the cost of such benefits upon expiration of the Delay Period, and any
remaining benefits shall be reimbursed or provided by the Company in accordance with the procedures specified herein. 

 (c) To
the extent that severance payments or benefits pursuant to this Agreement are conditioned upon the execution and delivery by the Executive of a release of claims, the Executive shall forfeit all rights to such payments and benefits unless such
release is signed and delivered (and no longer subject to revocation, if applicable) within sixty (60) days following the Termination Date. If the foregoing release is executed and delivered and no longer subject to revocation as provided in
the preceding sentence, then the following shall apply: 
  

	 	(i)	To the extent any such cash payment or continuing benefit to be provided is not ‘deferred compensation’ for purposes of Code Section 409A, then such payment or
benefit shall commence upon the first scheduled payment date immediately after the date the release is executed and no longer subject to revocation (the ‘Release Effective Date’). The first such cash payment shall include payment of
all amounts that otherwise would have been due prior to the Release Effective Date under the terms of this Agreement applied as though such payments commenced immediately upon the Termination Date, and any payments made thereafter shall continue as
provided herein. The delayed benefits shall in any event expire at the time such benefits would have expired had such benefits commenced immediately following the Termination Date. 

  

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	 	(ii)	To the extent any such cash payment or continuing benefit to be provided is ‘deferred compensation’ for purposes of Code Section 409A, then such payments or benefits
shall be made or commence upon the sixtieth (60) day following the Termination Date. The first such cash payment shall include payment of all amounts that otherwise would have been due prior thereto under the terms of this Agreement had such
payments commenced immediately upon the Termination Date, and any payments made thereafter shall continue as provided herein. The delayed benefits shall in any event expire at the time such benefits would have expired had such benefits commenced
immediately following the Termination Date. 

 The Company may provide, in its sole discretion, that Executive may continue to
participate in any benefits delayed pursuant to this section during the period of such delay, provided that the Executive shall bear the full cost of such benefits during such delay period. Upon the date such benefits would otherwise commence
pursuant to this Section, the Company may reimburse the Executive the Company’s share of the cost of such benefits, to the extent that such costs would otherwise have been paid by the Company or to the extent that such benefits would otherwise
have been provided by the Company at no cost to the Executive, in each case had such benefits commenced immediately upon the Termination Date. Any remaining benefits shall be reimbursed or provided by the Company in accordance with the schedule and
procedures specified herein. 
 (d) For purposes of Code Section 409A, Executive’s right to receive any installment payments
pursuant to this Agreement shall be treated as a right to receive a series of separate and distinct payments. Whenever a payment under this Agreement specifies a payment period with reference to a number of days (e.g., “payment shall be made
within thirty (30) days”), the actual date of payment within the specified period shall be within the sole discretion of the Company. 
 (e) A termination of employment shall not be deemed to have occurred for purposes of any provision of this Agreement providing for the payment of any amounts or benefits upon or following a termination of employment unless such termination
is also a “separation from service” within the meaning of Code Section 409A and, for purposes of any such provision of this Agreement, references to a “termination,” “termination of employment” or like terms shall
mean “separation from service.” 
 (f) For purposes of compliance with Code Section 409A, (i) all expenses or other
reimbursements hereunder shall be made on or prior to the last day of the taxable year following the taxable year in which such expenses were incurred by Executive, (ii) any right to reimbursement or in-kind benefits is not subject to
liquidation or exchange for another benefit, and (iii) no such reimbursement, expenses eligible for reimbursement, or in-kind benefits provided in any taxable year shall in any way affect the expenses eligible for reimbursement, or in-kind
benefits to be provided, in any other taxable year. 
  

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 (g) Notwithstanding any other provision of this Agreement to the contrary, in no event shall any payment
under this Agreement that constitutes “nonqualified deferred compensation” for purposes of Code Section 409A be subject to offset by any other amount unless otherwise permitted by Code Section 409A.” 
 THIRD: Except as expressly set forth herein, this Amendment shall not alter, modify, amend or in any way affect any of the terms, conditions,
covenants, obligations or agreements contained in the Employment Agreement, all of which are ratified and affirmed in all respects and shall continue to be in full force and effect. 
 FOURTH: This Amendment may be executed in any number of counterparts, which taken together shall be deemed to constitute one and the same
agreement and each of which individually shall be deemed to be an original, with the same effect as if the signature on each counterpart were on the same original. 
 *    *    *    *    * 
  

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 IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the date first written above.

  

					
	LANGUAGE LINE, INC.
		
	By:	 	/s/ C.J. Brucato
		 	Name:	 	C.J. Brucato
		 	Title:	 	Secretary
		
		 	/s/ Dennis Dracup
		 	     Dennis DracupCSPI Supplemental Retirement Income Plan

 Exhibit 10.2 
 CSPI 
 SUPPLEMENTAL RETIREMENT INCOME PLAN 
 CSP Inc, a Massachusetts corporation (the “Company”) hereby establishes this Supplemental Retirement Income Plan (the “Plan”), effective as of January 1, 1986, for the purpose of promoting in
certain highly compensated or supervisory Key Employees of long service to the Company the strongest interest in the successful operation of the Company and increased efficiency in their work and to provide to such Key Employees benefits upon
retirement, death, disability or other termination of employment, in consideration of services to be performed after the date of this Agreement but prior to such Key Employees’ retirement. 
 1. Definitions 
 A. Actuarial - Shall describe actuarial calculations based
on the 1970 Group Annuity Mortality Tables and a presumed 7.5% interest rate or on accepted tables and interest rates prevailing at the time the calculation is made and in accordance with accepted actuarial standards. 
 B. Administrative Committee - “Administrative Committee” shall mean the committee appointed pursuant to Section 4 of the Plan. 
 C. Age - “Age” shall mean the age of the person as of his last birthday. 
 D. Disability - “Disability” shall mean, if the Participant is insured under a life insurance policy the premiums for which are paid by the Company, and which policy contains a “waiver of premium” benefit, the definition
of total disability contained in the insurance policy. If the Participant is not insured under such a life insurance policy, the Company shall, in its complete and sole discretion, determine whether the Participant is disabled for the purposes of
the Plan. 
 E. Early Retirement Date - “Early Retirement Date” shall mean the first day of the month after a Participant attains eligibility for
early retirement under the Company’s Qualified Plan. 
 F. Key Employees - “Key Employees” employees of the Company all of whom are management
or supervisory employees long employed with the Company. 
 G. Normal Retirement Date - “Normal Retirement Date” shall mean the first day of the
month following the month in which a Participant reaches age 65 for participants who have not attained the age of 60 on the date of inception of this plan. For participants who have attained age 60, the “Normal Retirement Date” for
purposes of this plan shall be age 70. 
 H. Participant - “Participant” shall mean a Key Employee of the Company who has entered into a
Participation Agreement with the Company. 
 I. Participation Agreement - “Participation Agreement” shall mean a 

 
written agreement between a Key Employee and the Company whereby the Key Employee agrees to participate in the Plan. 
 J. Retirement - “Retirement” shall mean a Key Employee’s Termination of Employment (i) after reaching his Early or Normal Retirement Date; (ii) by reason
of Disability; or (iii) with the written approval of the Administrative Committee. 
 K. Qualified Plan - “Qualified Plan” shall mean the
Company’s Qualified Pension Plan or any successor Retirement Pension Plan or Plans maintained by the Company which qualify under IRC Sections 401-415. 
 L. Termination of Employment - “Termination of Employment” shall mean the Participant’s ceasing to be employed by the Company for any reason whatsoever, voluntary or involuntary, including by reasons of death or disability.

 2. Eligibility. All of the Key Employees in this Plan shall be entitled to participate if they enter into a Participation Agreement with the Company
before May 27, 1986. 
 A Participant shall cease to be a Participant at Termination of Employment, or upon revocation by the Administrative Committee of the
Participant’s status as a Key Employee. However, the employment of a Participant shall not be deemed to be terminated by reason of an approved leave of absence granted in accordance with uniform rules applied in a non-discriminatory manner.

 If a Participant terminates his employment and is subsequently re-employed by the Company, he shall not become a Participant again. 
 3. Payment of Benefits. 
 3.1 Benefits Upon Normal Retirement. Upon a
Participant’s Termination of Employment on or after the Normal Retirement Date, the Company shall pay to the Participant, as compensation for services rendered prior to such date, the benefits described in his Participation Agreement.

 3.2 Benefits Upon Early Retirement. Upon a Participant’s Termination of Employment after reaching the Early Retirement Date or with the consent of
the Administrative Committee, the Company shall pay to the Participant, as compensation for services rendered prior to such date, the benefits described in his Participation Agreement. 
 The Participant may elect, on or before December 31 of the year prior to Termination of Employment, to defer commencement of payment of the early retirement benefit to a date not later than the Normal Retirement Date.
Such election shall be in writing and submitted to the Administrative Committee. If a Participant elects to defer payment of the benefit to a date prior to the Normal Retirement Date, the Company shall pay to the Participant a benefit which is the
actuarial equivalent of the normal retirement benefit, based upon the Participant’s age at said date. 
 3.3 Benefits Upon Disability. Upon a
Participant’s Termination of Employment prior to the Normal Retirement Date due to Disability, the 

 
Administrative Committee may, in its sole discretion, pay a disability benefit to the Participant as described in the Participant’s Participation
Agreement with the Company. 
 The Disability benefit shall reduce the retirement benefit payable to the Participant hereunder. The disability benefit may be
waived in writing by the Participant prior to the commencement of payments under this Section 3.3. In the event of such waiver or if the Administrative Committee shall determine not to pay a Disability benefit, the Participant shall be considered,
notwithstanding such Termination of Employment, to continue to be a Participant in this Plan, and in the event the Participant lives to the Early Retirement Date, the Participant shall be entitled to receive the early retirement benefit described in
Section 3.2. 
 3.4 Benefits upon other Termination of Employment. Upon a Participant’s Termination of Employment for reasons other than death or
retirement (including disability), the benefits hereinabove provided for shall be reduced by the proportion which the period from the date of his termination to the date on which he would attain his normal retirement age bears to the whole period
from the inception of his service for the company to the date on which he would have attained his normal retirement age. If the termination is a voluntary resignation on the part of the Participant the benefit shall be further reduced by half.

 3.5 Survivorship Benefits. 
 a. Prior to Commencement of
Normal or Early Retirement Benefits. If a Participant dies prior to commencement of the normal or early retirement benefit payments under the Plan, the Company shall pay to the Participant’s beneficiary a survivor’s benefit which is
described in the Participant’s Participation Agreement. 
 b. After Commencement of Benefits. If a Participant dies after normal or early retirement
benefit payments have commenced, but prior to receiving all of the scheduled monthly payments, the Company shall pay the remaining monthly payments to the Participant’s beneficiary. 
 3.6 Recipients of Payments: Designation of Beneficiary. All payments to be made by the Company shall be made to the Participant, if living. In the event of a Participant’s death prior to the receipt of all
benefit payments, all subsequent payments to be made under the Plan shall be to the beneficiary or beneficiaries of the Participant. In the event a beneficiary dies before receiving all the payments due to such beneficiary pursuant to this Plan, the
then-remaining payments shall be paid to the legal representatives of the beneficiary’s estate. The Participant shall designate a beneficiary by filing a written notice of such designation with the Administrative Committee in such form as the
Administrative Committee may prescribe. The Participant may revoke or modify said designation at any time by a further written designation. The Participant’s beneficiary designation shall be deemed automatically revoked in the event of the
death of the beneficiary or, if the beneficiary is the Participant’s spouse, in the event of dissolution of marriage. If the Participant’s Compensation constitutes community property, then any beneficiary designation made by the
Participant other than a designation of such Participant’s spouse shall 

 
not be effective if any such beneficiary or beneficiaries are to receive more than fifty percent (50%) of the aggregate benefits payable hereunder unless
such spouse shall approve such designation in writing. If no designation shall be in effect at the time when any benefits payable under this Plan shall become due, the beneficiary shall be the spouse of the Participant, or if no spouse is then
living, to the Participant’s children and their issue by right of representation, or, if none, to the legal representatives of the Participant’s estate. 
 In the event a benefit is payable to a minor or person declared incompetent or to a person incapable of handling the disposition of his property, the Administrative Committee may pay such benefit to the guardian, legal representatives or
person having the care or custody of such minor, incompetent or person. 
 The Administrative Committee may require proof of incompetency, minority or
guardianship as it may deem appropriate prior to distribution of the benefit. Such distribution shall completely discharge the Administrative Committee and the Company from all liability with respect to such benefit. 
 4. Administration and Interpretation of the Plan. The Board of Directors of the Company shall appoint an Administrative Committee consisting of three (3) or more persons
to administer and interpret the Plan. Interpretation by the Administrative committee shall be final and binding upon a Participant. The Administrative Committee may adopt rules and regulations relating to the Plan as it may deem necessary or
advisable for the administration of the Plan. 
 5. Claims Procedure. If the Participant or the Participant’s beneficiary (hereinafter referred to as a
“Claimant”) is denied all or portion of an expected benefit under this Plan for any reason, he or she may file a claim with the Administrative Committee. The Administrative Committee shall notify the Claimant within sixty (60) days of
allowance or denial of the claim, unless the Claimant receives written notice from the Administrative Committee prior to the end of the sixty (60) day period stating that special circumstances require an extension of the time for decision. The
notice of the Administrative Committee’s decision shall be in writing, sent by mail to Claimant’s last know address, and, if a denial of the claim, must contain the following information: 
 a. the specific reasons for the denial; 
 b. specific reference to pertinent
provisions of the Plan on which the denial is based; and 
 c. if applicable, a description of any additional information or material necessary to perfect
the claim, an explanation of why such information or material is necessary, and an explanation of the claims review procedure. 
 6. Review Procedure.

 a. A Claimant is entitled to request a review of any denial of his claim by the Administrative Committee. The request for review must be submitted in
writing within sixty (60) days of mailing of notice of the denial. Absent a request for review within the sixty (60) day period, the claim 

 
will be deemed to be conclusively denied. The Claimant or his representative shall be entitled to review all pertinent documents, and to submit issues and
comments orally and in writing. 
 b. If the request for review by a Claimant concerns the interpretation and application of the provisions of this Plan and
the Company’s obligations, then the review shall be conducted by a separate committee consisting of three persons designated or appointed by the Administrative Committee. The separate committee shall afford the Claimant a hearing and the
opportunity to review all pertinent documents and submit issues and comments orally and in writing and shall render a review decision in writing, all within sixty (60) days after receipt of a request for a review, provided that, in special
circumstances (such as the necessity of holding a hearing) the committee may extend the time for decision by not more than sixty (60) days upon written notice to the Claimant. The Claimant shall receive written notice of the separate
committee’s review decision, together with specific reasons for the decision and reference to the pertinent provisions of the Plan. 
 7. Life Insurance
and Funding. The Company in its discretion may apply for and procure as owner and for its own benefit, insurance on the life of the Participant, in such amounts and in such forms as the Company may choose. The Participant shall have no interest
whatsoever in any such policy or policies, but at the request of the Company shall submit to medical examinations and supply such information and execute such documents as may be required by the insurance company or companies to whom the Company has
applied for insurance. 
 The rights of the Participant, or his beneficiary, or estate, to benefits under the Plan shall be solely those of an unsecured
creditor of the Company. Any insurance policy or other assets acquired by or held by the Company in connection with the liabilities assumed by it pursuant to the Plan shall not be deemed to be held under any trust for the benefit of the Participant,
his beneficiary, or his estate, or to be security for the performance of the obligations of the Company but shall be, and remain, a general, unpledged, and unrestricted asset of the Company. 
 8. Assignment of Benefits. Neither the Participant nor any beneficiary under the Plan shall have any right to assign the right to receive any benefits hereunder, and in
the event of any attempted assignment or transfer, the Company shall have no further liability hereunder. 
 9. Employment Not Guaranteed by Plan. Neither
this Plan nor any action taken hereunder shall be construed as giving a Participant the right to be retained as a Key Employee or as an employee of the Company for any period. 
 10. Taxes. The Company shall deduct from all payments made hereunder all applicable federal or state taxes required by law to be withheld from such payments. 
 11. Amendment and Termination. The Board of Directors of the Company may, at any time, amend or terminate the Plan, provided that the Board may not reduce or modify any
benefit payable to a Participant or his beneficiary as 

 
a result of the death or Retirement of such Participant prior to such amendment or termination. 
 12. Construction. The Plan shall be construed according to the laws of the state of Massachusetts. 
 13. Form of Communication. Any election, application, claim, notice or other communication required or permitted to be made by a Participant to the Administrative Committee shall be in writing and in such form as the
Administrative Committee shall prescribe. Such communication shall be effective upon mailing, if sent by first class mail, postage pre-paid, and addressed to the Company’s offices at 40 Linnell Circle, Billerica, MA 01821. 
 14. Captions. The captions at the head of a section or a paragraph of this Plan are designed for convenience of reference only and are not to be resorted to for purpose
of interpreting any provision of this Plan. 
 15. Severability. The invalidity of any portion of this Plan shall not invalidate the remainder thereof, and
said remainder shall continue in full force and effect. 
 16. Binding Agreement. The provisions of this Plan shall be binding upon the Participant and the
Company and their successors, assigns, heirs, executors and beneficiaries. 
 ADOPTED pursuant to resolution of the Board of Directors of the Company this 27
day of May, 1986.

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