Document:

Exhibit 10.12

                   FIRST AMENDMENT TO SUBORDINATION AGREEMENT

         THIS FIRST AMENDMENT TO SUBORDINATION AGREEMENT ("Amendment") is made
and entered as of July 2nd, 2003, by and among PETRA MEZZANINE FUND, L.P., a
Delaware limited partnership ("Subordinating Creditor"), FIND/SVP, Inc., a New
York corporation ("Borrower"), GUIDELINE RESEARCH CORP., a New York corporation,
TABLINE DATA SERVICES, INC., a New York corporation, GUIDELINE/CHICAGO, INC., an
Illinois corporation, ADVANCED ANALYTICS, INC., a New York corporation,
GUIDELINE CONSULTING CORP., a New York corporation, and TTECH ACQUISITION CORP.,
a Delaware corporation (collectively, "Guarantors"; Guarantors and Borrower are
sometimes hereinafter individually referred to as a "Debtor Party" and
collectively referred to as "Debtor Parties"), and JPMORGAN CHASE BANK, a New
York banking corporation ("Bank").

                              W I T N E S S E T H:
                               -------------------

         WHEREAS, Subordinating Creditor, Borrower, Guarantors (other than TTech
Acquisition Corp.) and Bank entered into that certain Subordination Agreement
(the "Agreement") dated as of April 1, 2003; and

         WHEREAS, at Borrower's request, Subordinating Creditor has agreed to
make available certain additional credit to Borrower; and

         WHEREAS, Debtor Parties and Subordinating Creditor desire to obtain
Bank's consent to the extension of the additional credit by Subordinating
Creditor to Borrower, and to reflect that TTech Acquisition Corp., a newly
formed subsidiary of Borrower, shall guarantee the Subordinated Indebtedness;
and

         WHEREAS, as a condition of Bank consenting to such extension of the
additional credit by Subordinating Creditor to Borrower, Bank has required that
TTech Acquisition Corp. be joined as a party to the Agreement; and

         WHEREAS, by clerical error the Agreement omitted a signature block for
Advanced Analytics, Inc. and the parties desire to correct this error; and

         WHEREAS, the parties desire to amend the Agreement to reflect the
foregoing.

         NOW, THEREFORE, in consideration of the foregoing and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto agree as follows:

         1. GUARANTORS AND DEBTOR PARTIES. The definitions of "GUARANTORS" and
"DEBTOR PARTIES" in the preamble of the Agreement are hereby amended in all
respects necessary to reflect that TTech Acquisition Corp., a Delaware
corporation, is now included within such definitions.

<PAGE>

         2. DEFINITIONS. The definition of "SUBORDINATED NOTE" in Subsection
1(a) is hereby deleted and replaced with the following:

            "SUBORDINATED NOTE" shall mean (i) that certain Promissory Note
executed by Borrower and payable to the order of Subordinating Creditor, in the
original principal amount of $3,000,000.00 dated April 1, 2003, and (ii) that
certain Promissory Note executed by Borrower and payable to the order of
Subordinating Creditor, in the original principal amount of $500,000 dated July
2, 2003, together with any and all amendments, extensions, modifications,
restatements and renewals thereof.

         3. COLLATERAL ASSIGNMENT OF LIFE INSURANCE POLICY, WARRANT AND STOCK
PURCHASE AGREEMENT. Section 7 of the Agreement is hereby deleted in its entirety
and replaced with the following:

                  7. COLLATERAL ASSIGNMENT OF LIFE INSURANCE POLICY, WARRANT AND
         STOCK PURCHASE AGREEMENT. Notwithstanding anything contained herein to
         the contrary, nothing contained herein shall subordinate, limit or
         restrict Subordinating Creditor's rights in respect of (a) an
         Assignment of Life Insurance as Collateral, covering a life insurance
         policy or policies which in the aggregate amount are not less than
         $3,500,000 on the life of David Walke (the "Collateral Assignment"),
         including but not limited to Subordinating Creditor's rights to enforce
         its remedies in respect of the Collateral Assignment and apply the
         proceeds thereof to the Subordinated Indebtedness (whether or not a
         Blockage Period or Standstill Period exists) or (b) the Warrant or the
         Stock Purchase Agreement (as such terms are defined in the Subordinated
         Lending Agreements) or any securities issued thereunder.

         4. TTECH ACQUISITION CORP. From and after the date hereof, TTech
Acquisition Corp. shall be a party to the Agreement as, and be subject to all
obligations of, a Guarantor and Debtor Party. TTech Acquisition Corp. hereby
joins in this Amendment for such purpose and agrees to be bound by all of the
provisions of the Agreement, as amended hereby, binding on a Guarantor or a
Debtor Party.

         5. ADVANCED ANALYTICS, INC. Advanced Analytics, Inc. hereby joins in
the Agreement as a Guarantor and Debtor Party as if it had signed the Agreement
and hereby joins in this Amendment for the purposes contained herein.

         6. MISCELLANEOUS. Except as amended herein, the Agreement shall remain
in full force and effect and is hereby ratified and confirmed by the parties
hereto.

         7. GOVERNING LAW. This Amendment shall be governed by and construed in
accordance with the laws of the State of New York.

                         [SIGNATURES ON FOLLOWING PAGE]

                                       2
<PAGE>

         IN WITNESS WHEREOF, this Amendment has been duly executed as of the
first date above written.

         DEBTOR PARTIES:               FIND/SVP, INC.
         --------------

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Chief Financial Officer
                                                   -----------------------

                                       GUIDELINE RESEARCH CORP.

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Vice President
                                                   -----------------------

                                       TABLINE DATA SERVICES, INC.

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Vice President
                                                   -----------------------

                                       GUIDELINE/CHICAGO, INC.

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Vice President
                                                   -----------------------

                                       ADVANCED ANALYTICS, INC.

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Vice President
                                                   -----------------------

                                       GUIDELINE CONSULTING CORP.

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Vice President
                                                   -----------------------

                                       TTECH ACQUISITION CORP.

                                        By: /s/ Peter Stone
                                            ------------------------------
                                            Title: Treasurer
                                                   -----------------------

                    [SIGNATURES CONTINUED ON FOLLOWING PAGE]

                                       3
<PAGE>

 SUBORDINATING CREDITOR:               PETRA MEZZANINE FUND, L.P.
 ----------------------

                                       By:  Petra Partners, LLC, its general
                                       partner

                                       By: /s/ Joseph D. O'Brien
                                          --------------------------------------
                                          Joseph D. O'Brien, Managing Member

                   BANK:               JPMORGAN CHASE BANK
                   ----

                                       By: /s/ Stephen J. Szanto
                                          --------------------------------------
                                          Stephen J. Szanto, Vice President

                                       4Exhibit 10.13

         SUBSIDIARY SECURITY AGREEMENT, dated as of July 2nd, 2003 (this
"AGREEMENT"), made by TTECH ACQUISITION CORP. (the "PLEDGOR") in favor of
JPMORGAN CHASE BANK (the "SECURED PARTY").

                              W I T N E S S E T H:

         WHEREAS Find/SVP, Inc., a New York corporation (the "BORROWER"), issued
(i) the Amended and Restated Term Promissory Note, dated April 1, 2003, as
amended by Amendment No. 1 thereto, dated as of July 2, 2003 (as further
amended, supplemented or otherwise modified from time to time, the "TERM NOTE")
in the principal amount of $1,500,000.00 and (ii) the Amended and Restated
Senior Grid Promissory Note, dated April 1, 2003, as amended by Amendment No. 1
thereto, dated as of July 2, 2003 (as further amended, supplemented or otherwise
modified from time to time, the "SENIOR GRID NOTE"; together with the Term Note,
the "NOTES") in the principal amount of $1,000,000.00, each payable to the order
of the Secured Party;

         WHEREAS the Borrower directly owns 100% of the issued and outstanding
shares of common stock of the Pledgor;

         WHEREAS the Pledgor has guaranteed the payment of all obligations of
the Borrower now or hereafter existing to the Secured Party (including, without
limitation, all obligations under the Notes) pursuant to that certain Subsidiary
Guaranty, dated as of July 2, 2003 (as amended, supplemented or otherwise
modified from time to time, the "GUARANTY"), by the Pledgor in favor of the
Secured Party; and

         WHEREAS in order to secure the obligations of the Pledgor to the
Secured Party, including, without limitation, the Pledgor's obligations under
the Guaranty, the Secured Party has requested and the Pledgor has agreed to
execute and deliver this Security Agreement.

         NOW, THEREFORE, in consideration of the premises and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the Pledgor hereby agrees with the Secured Party as follows:

         1. SECURITY INTEREST. As security for the Obligations (as hereinafter
defined), the Pledgor hereby pledges and assigns to the Secured Party, and
grants to the Secured Party a continuing security interest in, all of the
Pledgor's right, title and interest (whether now existing or hereafter created
or acquired by the Pledgor) in: (a) its accounts receivable and other personal
property that constitutes accounts as such term is defined in the Uniform
Commercial Code of the State of New York (the "UNIFORM COMMERCIAL CODE")
(collectively, "ACCOUNTS"); (b) its inventory, including goods, merchandise, raw
materials, goods in process, finished goods and other tangible personal property
that constitutes inventory as such term is defined in the Uniform Commercial
Code (collectively, "INVENTORY"); (c) its equipment, including all substitutes,
replacements, accessions and additions thereto, all tools, parts, accessories
and attachments used in connection therewith and all other tangible personal
property that constitutes equipment as such term is defined in the Uniform
Commercial Code (collectively, "EQUIPMENT"); (d) its other tangible personal
property that constitutes goods as such term is defined in the Uniform

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                                                                               2

Commercial Code; (e) its intellectual property, goodwill, trademarks, trade
names, servicemarks, copyrights, patents, permits and licenses; (f) its chattel
paper, commercial tort claims, deposit accounts, documents, instruments and
letter-of-credit rights, as each such term is defined in the Uniform Commercial
Code; (g) all contracts, contract rights, bills, notes, drafts, acceptances,
choses in action and all other personal property that constitutes general
intangibles as such term is defined in the Uniform Commercial Code; (h) all
securities, security entitlements and other investment property, as each such
term is defined in the Uniform Commercial Code; (i) all books and records
(including but not limited to computer programs and tapes and related software)
relating to any of the foregoing; and (j) all cash and non-cash proceeds and
products of any of the foregoing (all of the foregoing is collectively called
the "COLLATERAL").

         2. OBLIGATIONS SECURED. The security interest granted by this Agreement
is to secure the payment and performance of any and all of the Pledgor's
obligations to the Secured Party of every kind, nature and description, whether
for principal, interest, fees or other amounts (including, without limitation,
all obligations of the Pledgor under the Guaranty), whether direct or indirect,
secured or unsecured, joint and several, absolute or contingent, due or to
become due, now existing or hereafter arising, regardless of how they arise or
by what agreement or instrument and whether or not evidenced by any agreement or
instrument, and all obligations to perform acts or refrain from taking any
action (all of the foregoing, collectively, the "OBLIGATIONS").

         3. UNCONDITIONAL GRANT OF SECURITY INTEREST. (a) The Pledgor agrees
that this Agreement shall be binding upon the Pledgor and that the grant of the
security interest in the Collateral shall be irrevocable and unconditional,
irrespective of the validity, legality or enforceability of the Obligations, the
absence of any action to enforce the same, any waiver or consent by the Secured
Party with respect to any provisions thereof, or any action to enforce the same
or any other similar circumstances. The Pledgor's obligations and liabilities
hereunder shall not be conditioned or contingent upon the Secured Party's
pursuit at any time of any right or remedy against any other person or entity
that may be or become liable in respect of all or any part of the Obligations or
against any collateral security or guaranty therefor or right of offset with
respect thereto. The Pledgor hereby waives diligence, presentment, demand of
payment, filing of claims with a court in the event of the Pledgor's merger or
bankruptcy, protest or notice with respect to any notes evidencing the
Obligations and all demands whatsoever. This Agreement shall remain in full
force and effect and be binding in accordance with and to the extent of its
terms upon the Pledgor until the Obligations have been indefeasibly paid in full
in cash, notwithstanding that from time to time there may be no Obligations
outstanding.

            (b) The Pledgor agrees that without notice to or further assent by
the Pledgor, its liability or the liability of any other party for or upon any
of the Obligations may, from time to time, in whole or in part, be renewed,
extended, modified, accelerated, compromised or released by the Secured Party as
the Secured Party may deem advisable, and that any other collateral or liens for
any of the Obligations may, from time to time, in whole or in part, be
exchanged, sold or surrendered by the Secured Party, as the Secured Party may
deem advisable, all without impairing, abridging, affecting or diminishing this
Agreement or the Secured Party's rights hereunder or with respect to the
Collateral.
<PAGE>

                                                                               3

         4. REPRESENTATIONS, COVENANTS AND WARRANTIES. The Pledgor hereby makes
the following representations, covenants and warranties, which shall be deemed
to be repeated and confirmed upon the creation or acquisition by the Pledgor of
each item of Collateral and upon the creation of any Obligation:

            (a) The Pledgor is a corporation, duly organized, validly existing
and in good standing under the laws of the jurisdiction indicated beneath the
Pledgor's signature line of this Agreement, has the requisite corporate power to
own its properties and to carry on its business as now being conducted, is
qualified to engage in business and is in good standing in each other
jurisdiction in which the character of its properties or the transaction of its
business make such qualification necessary, and has the requisite corporate
power to execute, deliver and perform this Agreement.

            (b) The execution, delivery and performance of this Agreement and
the granting of the security interest in the Collateral (i) has been duly
authorized by all requisite corporate action of the Pledgor; (ii) will not: (A)
violate any provision of law, any order of any court, tribunal or agency of
government or its certificate of incorporation, bylaws or other charter
documents; (B) violate, be in conflict with, result in a breach of or constitute
(with due notice or lapse of time or both) a default under any indenture,
license, sublicense, agreement or other instrument to which the Pledgor is a
party or by which it or any of its properties are bound; (C) violate any
governmental or agency rule or regulation (including, but not limited to,
Regulations U and X of the Board of Governors of the Federal Reserve System); or
(D) result in the creation or imposition of any lien, charge or encumbrance
whatsoever upon any of the Collateral, except for the security interest created
by this Agreement; and (iii) do not require any filing or registration with, any
permit, license, consent or approval of, or any exemption by, any governmental
or regulatory authority, except filings of Uniform Commercial Code financing
statements in the public offices listed on Exhibit A hereto.

            (c) This Agreement has been duly executed and delivered by the
Pledgor and is its legal, valid and binding obligation, enforceable against it
in accordance with its terms, subject only to bankruptcy, insolvency,
reorganization, moratorium or similar laws now or hereafter in effect relating
to or affecting the enforceability of rights of creditors generally and to
general equitable principles that may limit the right to obtain equitable
remedies. This Agreement creates in the Secured Party's favor a valid and, upon
the filing of the appropriate Uniform Commercial Code financing statements in
the public offices listed on Exhibit A hereto, perfected lien on and security
interest in the Collateral, enforceable against the Pledgor and all third
parties and superior in right to all other security interests, liens,
encumbrances or charges, existing or future. Upon such filings or recordings, no
filing or recording of any other financing statements or other instruments and
no recording, filing or indexing of this Agreement is necessary in order to
preserve and protect the Secured Party's security interest in the Collateral as
a legal, valid and enforceable perfected security interest in the Collateral,
except filing of appropriate continuation statements with respect to Uniform
Commercial Code financing statements.

            (d) On the date hereof and at any time during the term of this
Agreement during which a security interest in the Secured Party's favor in the
Collateral exists, no financing statement (or similar statement or instrument of
registration under the laws of any
<PAGE>

                                                                               4

jurisdiction) is or will be on file or registered in any public office covering
any interest of any kind with respect to the Collateral, or intended so to be,
other than those relating to the security interest created by this Agreement and
those expressly permitted under the Guaranty and the Notes, and the Pledgor will
be the lawful owner of the Collateral and will have good right to grant the
Secured Party a security interest therein. The Pledgor will perform all acts and
deeds possible to assure that all documents and agreements held by the Pledgor
with respect to the Collateral will be true and correct and in all respects what
they purport to be; all signatures and endorsements that appear thereon will be
genuine and such signatories and endorsers will have the full capacity to
contract; none of the transactions underlying or giving rise to the Collateral
nor any operation or use of any of the Collateral will violate any applicable
state or federal law or regulation; and all documents relating to the Collateral
will be legally sufficient under such laws and regulations and will be legally
enforceable in accordance with their terms. None of the Collateral is or will be
affixed to real estate unless the Pledgor has furnished to the Secured Party
such consents, waivers or disclaimers as are necessary to make the Secured
Party's security interest in such of the Collateral valid against persons or
entities holding an interest in such real estate. The Pledgor will defend the
Collateral against all claims and demands of all other parties claiming the same
or an interest therein, and none of the Collateral will be: (i) sold, assigned
or transferred to any person or entity other than the Secured Party except, with
respect to Inventory, in the ordinary course of the Pledgor's business or (ii)
in any way pledged, mortgaged or otherwise encumbered except to the Secured
Party and except for any other pledges, mortgages or other encumbrances
expressly permitted under the Guaranty and the Notes.

            (e) (i) The Pledgor will perform all acts and deeds possible to
assure that each of its Accounts: (A) is on the date hereof and will be at all
times during the term of this Agreement a good and valid Account representing an
undisputed bona fide indebtedness incurred by the account debtor named therein
for goods theretofore sold by the Pledgor to, or services theretofore performed
by the Pledgor for, such account debtor; (B) will not be subject to any defense,
offset, counterclaim, holdback, discount or allowance; (C) will not have been
made with an account debtor under an agreement pursuant to which any reduction
or discount may be claimed; and (D) will be an Account of which the Pledgor is
the lawful owner and have the right to subject the same to the Secured Party's
security interest; and (ii) no action has been or will be taken by the Pledgor
which has or will have the effect of giving to an account debtor any defense,
setoff, claim or counterclaim against the Pledgor that may be asserted against
the Secured Party, whether in any proceeding to enforce the Collateral or
otherwise. No Account will have been or hereafter will be sold, assigned or
transferred to any person or entity other than the Secured Party or in any way
encumbered except to the Secured Party and except for any encumbrances expressly
permitted under the Guaranty and the Notes.

            (f) To the best of the Pledgor's knowledge, each account debtor or
guarantor or endorser of an Account or other party obligated under an Account
that at any time is or becomes subject to a security interest in favor of the
Secured Party is and will continue to be solvent and fully able to pay and
perform in full when due all Accounts under which such person or entity is
obligated, and the Pledgor will take all steps necessary to preserve the
liability of each account debtor, guarantor, endorser, obligor or secondary
party whose obligations are part of the Collateral.
<PAGE>

                                                                               5

            (g) The Pledgor will perform all of the terms, covenants and
conditions on its part to be observed or performed under the contracts giving
rise to its Accounts and take all steps necessary to keep such contracts in full
force and effect. Without the Secured Party's prior consent, the Pledgor will
not compromise, adjust, amend, modify or alter any of the terms, covenants or
conditions of any of its Accounts (or extend the time for payment thereof) or
grant any additional discounts, allowances or credits thereon.

            (h) The Pledgor will promptly notify the Secured Party if any
Account becomes evidenced by an instrument, and, upon the Secured Party's
request, promptly deliver said instrument to the Secured Party, appropriately
endorsed in the Secured Party's favor to be held as Collateral hereunder.

            (i) The Pledgor will furnish to the Secured Party at such times as
the Secured Party may request statements, in form and substance satisfactory to
the Secured Party, of all of its Accounts, itemized by account debtor, and of
the location and aggregate value at each such location of all the Pledgor's
Inventory and a statement showing opening Inventory, Inventory acquired,
Inventory sold and held for future delivery, Inventory returned or repossessed,
Inventory used or consumed in the Pledgor's business and closing Inventory, each
such statement to be certified by the Pledgor's chief financial officer, and,
promptly from time to time, such other information as the Secured Party may
reasonably request regarding the Collateral and the Pledgor's operations,
business, affairs and financial condition.

            (j) There is no litigation pending or threatened in any court or
jurisdiction, the outcome of which would affect the Pledgor's interest in the
Collateral in a materially adverse manner.

            (k) There are no set-offs, counterclaims or defenses with respect to
the Collateral and no agreement has been made with any other person or party
under which any deduction or discount may be claimed with respect to the
Collateral.

            (l) The information, exhibits, reports and financial statements
furnished by the Pledgor in connection with the Guaranty or this Agreement are
true and correct in all material respects and do not contain any omission or
misstatement of fact which would make the statements contained therein false,
misleading or incomplete in any material respect.

            (m) The Pledgor will, promptly upon learning thereof, report to the
Secured Party: (i) any material, adverse change in the information contained
herein relating to the Pledgor, its business or the Collateral; (ii) the details
of any material, adverse claim or litigation affecting the Pledgor or the
Collateral; (iii) any material loss of or damage to the Collateral or any other
matters affecting the value, enforceability or collectibility of any of the
Collateral; and (iv) any reclamation, return or repossession of any material
portion of the Collateral, all material delays in performance, notices of
default, claims made or disputes asserted by any account debtor or other obligor
and any other matters materially, adversely affecting the value, enforceability
or collectibility of any of the Collateral.

            (n) The Pledgor will conduct and carry on its business in a manner
consistent with the manner in which it is conducted on the date hereof so as to
protect and
<PAGE>

                                                                               6

preserve the Collateral and maintain, in accordance with generally
accepted accounting principles, consistently applied, accurate books and records
pertaining to the Collateral and, if so requested by the Secured Party, the
Pledgor will mark each of its ledger cards, books of account and other records
relating to the Collateral with appropriate notations, satisfactory to the
Secured Party, disclosing that such Collateral has been assigned and/or
transferred to the Secured Party and that the Pledgor has granted to the Secured
Party a security interest therein.

            (o) All Inventory or Equipment now owned by the Pledgor is kept at
the locations indicated on Exhibit B hereto. The location of its principal
office and chief executive office and the location where the originals of its
records pertaining to its Accounts are kept are at the addresses indicated on
Exhibit B hereto. The Pledgor will not change the location of any of its
Inventory or Equipment or of its principal office or chief executive office or
the location of the office where the records of its Accounts are kept unless 20
days' prior written notice of such change is given to the Secured Party. The
Pledgor's name set forth above its signature hereto is its correct legal name,
and the Pledgor has not within the past five years had any other legal name, nor
has the Pledgor done within such five years nor is the Pledgor now doing
business under any other name, except as set forth on Exhibit B to this
Agreement. The Pledgor will not change its legal name, use any other name nor
change the form of its organization without giving the Secured Party 20 days'
prior written notice thereof. The Pledgor's correct United States tax
identification number is set forth below its signature hereto.

            (p) The Pledgor will do or cause to be done all recordings, filings
and giving of public notice under any applicable law or ordinance necessary to
comply fully with such law or ordinance, including any notices to the United
States government under the Federal Assignment of Claims Act, and the Pledgor
will from time to time do whatever the Secured Party may reasonably request by
way of obtaining, executing, delivering and/or filing financing statements,
landlord's or mortgagee's lien waivers and other notices of any kind, and
amendments and renewals thereto, and will take any and all steps and will
observe such formalities as the Secured Party may reasonably request, all in
order to create and maintain the Secured Party's valid security interest in any
and all of the Collateral. The Pledgor will pay all costs for searches and
filings in connection therewith. The Pledgor agrees to execute such financing
statements, security agreements or other instruments with respect to any of the
Collateral as the Secured Party may request and authorizes the Secured Party to
execute and file at any time such financing statements without the Pledgor's
signature and, if upon request the Pledgor fails to do so, to execute such
security agreements or other instruments on its behalf. The Secured Party may
file a photocopy or other reproduction of this Agreement as a financing
statement.

            (q) The Pledgor will deliver, or cause to be delivered, to the
Secured Party from time to time promptly upon the Secured Party's request: (i)
any documents of title, instruments and chattel paper (and the Secured Party has
been granted a direct security interest in all of the Pledgor's chattel paper)
constituting, representing or relating to the Collateral; (ii) all books of
account, records, ledgers, reports, correspondence, schedules, documents,
statements, lists and the writings relating to the Collateral for the purpose of
inspecting, auditing or copying the same; PROVIDED that the Pledgor shall be
permitted to make copies thereof before delivering such items to the Secured
Party; (iii) all financial statements prepared by or for the Pledgor regarding
its business; (iv) copies of all policies and certificates of insurance relating
to the
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                                                                               7

Collateral; and (v) such information concerning the Collateral or the Pledgor or
any affiliate of the Pledgor as the Secured Party may reasonably request.

            (r) The Pledgor will at its own expense maintain insurance with
insurance companies reasonably satisfactory to the Secured Party on such of its
assets, in such amounts and against such risks as is customarily maintained by
similar businesses, PROVIDED that, with respect to insurance regarding the
Collateral, all such insurance policies shall contain loss payable clauses
satisfactory to the Secured Party, naming the Secured Party as a loss payee.

            (s) The Pledgor will take adequate care of the Collateral and pay
all costs necessary to preserve the Collateral, including (but not limited to)
all taxes, rates, levies, assessments and other charges of every nature that may
be lawfully levied, assessed or imposed against or in respect of the Pledgor or
the Collateral as and when they become due and payable.

            (t) The Pledgor will give the Secured Party immediate notice of (i)
any default under this Agreement or the Guaranty or (ii) any action or
proceeding to which the Pledgor is a party, or affecting the Pledgor an adverse
determination of which would affect the Pledgor or the Collateral in a
materially adverse manner.

            (u) If the Pledgor shall at any time acquire a commercial tort
claim, the Pledgor will immediately notify the Secured Party in a writing signed
by the Pledgor of the brief details thereof and grant the Secured Party in such
writing a security interest therein and in the proceeds thereof, all upon the
terms of this Agreement, with such writing to be in form and substance
reasonably satisfactory to the Secured Party.

         5. CUSTODY, INSPECTION, COLLATERAL AND HANDLING OF COLLATERAL AND
RECORDS. (a) Subject to compliance with the covenants contained herein, the
Pledgor may, until the occurrence of a default by the Pledgor hereunder,
possess, operate, collect, use and enjoy and deal with the Collateral in the
ordinary course of its business in any manner not inconsistent with the
provisions hereof; PROVIDED always that the Secured Party shall have the right
at any time and from time to time to verify the existence and state of the
Collateral in any manner the Secured Party may consider appropriate and the
Pledgor agrees to furnish all assistance and information and to perform all such
acts as the Secured Party may reasonably request in connection therewith and for
such purpose to grant to the Secured Party or its agents access to all places
where the Collateral may be located and to all premises occupied by the
Pledgor's business. The Secured Party shall be privileged at any time and from
time to time after the occurrence of a default hereunder to hire and maintain on
any of the Pledgor's premises a custodian or independent contractor selected by
the Secured Party who shall have full authority to do all acts necessary to
protect the Secured Party's interests and to report to the Secured Party
thereon. The Pledgor agrees to cooperate with any such person and to do whatever
the Secured Party may reasonably request by way of leasing warehouses or
otherwise preserving the Collateral. All expenses incurred by the Secured Party
by reason of the employment of any such person shall be charged to the Pledgor's
account, shall be part of the Obligations and shall be secured by the
Collateral.

            (b) If the Collateral at any time includes securities, the Pledgor
authorizes the Secured Party to transfer the same or any part thereof into the
Secured Party's own name or that of its nominee(s) so that it or its nominee(s)
may appear of record as the sole owner
<PAGE>

                                                                               8

thereof; PROVIDED that, until the occurrence of a default by the Pledgor
hereunder, the Secured Party shall deliver promptly to the Pledgor all notices
or other communications received by the Secured Party or its nominee(s) as such
registered owner and, upon demand and receipt of payment of any necessary
expenses thereof, shall issue to the Pledgor or its order a proxy vote and take
all action with respect to such securities. After a default by the Pledgor
hereunder, the Pledgor waives all rights to receive any notices or
communications received by the Secured Party or its nominee(s) as such
registered owner and agrees that no proxy issued by the Secured Party to the
Pledgor or its order as aforesaid shall thereafter be effective.

            (c) Until the occurrence of a default by the Pledgor under this
Agreement or the Guaranty, the Pledgor reserves the right to receive any moneys
constituting income from or interest on the Collateral, and if the Secured Party
receives any such moneys before a default by the Pledgor under this Agreement or
the Guaranty and until the Obligations have been satisfied in full, the Secured
Party shall either credit such moneys to the Pledgor's account or promptly pay
them to the Pledgor. After a default by the Pledgor under this Agreement or the
Guaranty, the Pledgor will not request or receive any moneys constituting income
from or interest on the Collateral, and if the Pledgor receives any such moneys
without any request by the Secured Party, the Pledgor will pay them promptly to
the Secured Party.

            (d) Whether or not a default under this Agreement or the Guaranty
has occurred, the Pledgor authorizes the Secured Party: (i) to receive any
increase in or profits on the Collateral (other than money) and to hold them as
part of the Collateral (money so received shall be treated as income for the
purposes of paragraph (c) of this Section 5 and dealt with accordingly); and
(ii) to receive any payment or distribution upon redemption or retirement or
upon dissolution and liquidation of the account debtor of any of the Collateral,
to surrender such Collateral in exchange for such payment or distribution and to
hold any such payment or distribution as part of the Collateral. If the Pledgor
receives any such increase or profits (other than money) or payments or
distributions, the Pledgor will deliver them promptly to the Secured Party to be
held by the Secured Party as provided in this Agreement.

            (e) The Pledgor will, promptly upon the Secured Party's request, at
any time or from time to time, and the Secured Party may in its sole discretion
upon a default by the Pledgor under this Agreement or the Guaranty, notify the
Pledgor's account debtors that payment of all Accounts shall be made to the
Pledgor at such address or addresses as the Secured Party may from time to time
specify. Upon such notification, the Secured Party shall have the right to
receive, or its agents or independent contractors shall have the right to
receive on its behalf, the proceeds of, and all documents, instruments or papers
in connection with, the Pledgor's Accounts at such address or addresses and to
receive, endorse, assign or deliver in the Secured Party's name or the Pledgor's
name any and all checks, drafts and other instruments for the payment of money
relating to the Pledgor's Accounts, and the Pledgor waives notice of
presentment, protest and nonpayment of any instrument so endorsed. The Pledgor
acknowledges that any payments on, or other proceeds of, the Collateral received
by the Pledgor from account debtors, whether before or after notification to
account debtors of the security interest granted by this Agreement and whether
before or after the occurrence of a default under this Agreement or the
Guaranty, shall be received and held by the Pledgor in trust for the Secured
Party and shall be turned over to the Secured Party upon its request to be
subject to the provisions of this Agreement. Proceeds of Accounts so received by
the Secured Party or on its behalf shall be
<PAGE>

                                                                               9

credited, subject to collection, to the Pledgor's account with the Secured Party
or as otherwise determined by the Secured Party, subject to the Secured Party's
right to withhold credit pending the final collection and settlement of any item
and its further right to apply all or part of such proceeds to the then
outstanding Obligations. The Pledgor constitutes the Secured Party or its
designee as the Pledgor's attorney-in-fact with power, upon the occurrence and
during the continuance of a default under this Agreement or the Guaranty: to
endorse the Pledgor's name upon any notes, acceptances, checks, drafts, money
orders or other evidences of payment or Collateral that may come into the
Secured Party's possession; to sign the Pledgor's name on any invoice or bill of
lading relating to the Pledgor's Accounts, drafts against account debtors,
assignments and verifications of the Pledgor's Accounts and notices to account
debtors; to send verifications of Accounts to any of the Pledgor's account
debtors; to notify the postal authorities to change the address for delivery of
mail addressed to the Pledgor to such address as the Secured Party may
designate; and to do all other acts and things necessary to carry out this
Agreement. All acts of said attorney or designee are hereby ratified and
approved, and said attorney or designee shall not be liable for any acts of
omission or commission nor for any error of judgment or mistake of fact or law,
other than the Secured Party's own gross negligence or willful misconduct. This
power being coupled with an interest is irrevocable as long as any Obligation
remains unpaid or unperformed.

            (f) After the occurrence of a default hereunder, the Secured Party
may, without notice to or consent from the Pledgor, sue upon or otherwise
collect, extend the time of payment of or compromise or settle for cash, credit
or otherwise upon any terms any Account of the Pledgor or any securities,
instruments or insurance applicable thereto and/or release the obligor thereon.
The Secured Party is authorized and empowered in its sole discretion to accept
the return of the goods represented by any Account of the Pledgor without notice
to or consent by the Pledgor, all without discharging or in any way affecting
the Pledgor's liability under this Agreement.

         6. DEFAULT. If any default in the payment or performance of any of the
Obligations occurs and is continuing, if any representation, warranty, report or
certificate made in this Agreement, the Guaranty or otherwise furnished in
writing by the Pledgor to the Secured Party in connection with this Agreement or
the Guaranty proves to have been false or misleading in any material respect
when made or deemed made, if the Pledgor defaults in the due observance or
performance of any other covenant, condition or agreement to be observed or
performed pursuant to the terms of this Agreement or the Guaranty or if the
Pledgor becomes involved as the debtor in any bankruptcy or insolvency
proceedings, then the Pledgor will be in default under this Agreement.

         7. RIGHTS AND REMEDIES UPON DEFAULT. (a) Upon the Pledgor's default
under this Agreement or the Guaranty, and at any time thereafter, the Secured
Party may, without presentment, demand, protest or notice of any kind, all of
which are hereby expressly waived, declare any or all of the Obligations to be
immediately due and payable.

            (b) Upon the Pledgor's default under this Agreement or the Guaranty,
the Secured Party shall also have the right, without notice to or assent by the
Pledgor, and without affecting the Obligations, in the Pledgor's name or in the
Secured Party's name or otherwise, to: (i) ask for, demand, collect, receive,
compound and give acquittance for the
<PAGE>

                                                                              10

Accounts or any part thereof; (ii) extend the time of payment of, compromise or
settle for cash, credit or otherwise, and upon any terms and conditions, any of
the Accounts; (iii) endorse the Pledgor's name on any checks, drafts or other
orders or instruments for the payment of moneys payable to the Pledgor issued in
respect of any Accounts or other Collateral; (iv) file any claims and commence,
maintain or discontinue any actions, suits, or other proceedings deemed by the
Secured Party to be necessary or advisable for the purpose of collecting or
enforcing payment of any Accounts; (v) execute any instrument and do any and all
other things necessary and proper to protect and preserve and realize upon the
Accounts or other Collateral and the other rights contemplated by this
Agreement; (vi) notify any or all account debtors under any or all of the
Accounts to make payment thereof directly to the Secured Party for the Pledgor's
account and to require the Pledgor promptly to give similar notice to the
account debtors; and/or (vii) require the Pledgor promptly to account for and
transmit to the Secured Party in the same form as received all proceeds (other
than physical property) of collection of Accounts received by the Pledgor and,
until so transmitted to the Secured Party, to hold such proceeds in trust for
the Secured Party and not commingle them with any other of the Pledgor's funds.

            (c) Upon the Pledgor's default under this Agreement or the Guaranty,
the Secured Party shall also have the right, without notice to or assent by the
Pledgor (except as provided in clause (i) of this paragraph (c)), and without
affecting the Obligations, in the Pledgor's name or in the Secured Party's name
or otherwise, to: (i) upon notice to such effect, require the Pledgor to
deliver, at its expense, any or all of the Collateral and all books of account,
records, ledgers, reports, correspondence, schedules, documents, statements,
lists and other writings relating to the Collateral to the Secured Party at a
place designated by the Secured Party (and after delivery thereof the Pledgor
will have no further claim to or interest in such Collateral); (ii) take
possession of any or all of the Collateral and all books of account, records,
ledgers, reports, correspondence, schedules, documents, statements, lists and
other writings relating to the Collateral and, for that purpose, to enter, with
the aid and assistance of any person or entity, any premises where the
Collateral or any part thereof is or may be placed or assembled, and to remove
any of such Collateral and documents; (iii) execute any instrument and do all
other things necessary and proper to protect and preserve and realize upon the
Collateral and the other rights contemplated by this Agreement; and/or (iv)
without obligation to resort to other security, at any time and from time to
time, sell, re-sell, assign and deliver all or any of the Collateral, in one or
more parcels at the same or different times, and all right, title and interest,
claim and demand therein and right of redemption thereof, at public or private
sale, for cash, upon credit or for future delivery, and at such price or prices
and on such terms as the Secured Party may determine, with the amounts realized
from any such sale to be applied in the manner provided in Section 9.

            (d) In addition to any rights and remedies contained in this
Agreement or now or hereafter granted under applicable law and not by way of
limitation of any such rights and remedies, the Secured Party shall have all the
rights and remedies of a secured party under the Uniform Commercial Code as
enacted in any applicable jurisdiction. The Secured Party may take legal
proceedings for the appointment of a receiver or receivers (to which the Secured
Party shall be entitled as a matter of right) to take possession of the
Collateral pending the sale thereof pursuant either to the power of sale granted
by this Agreement or to a judgment, order or decree made in any judicial
proceeding for the foreclosure or involving the enforcement of this Agreement.
<PAGE>

                                                                              11

            (e) The Pledgor agrees that all of the foregoing rights and actions
specified in paragraphs (a), (b), (c) and (d) of this Section 7 may be executed
or effected without demand, advertisement or notice (except as required by law
or by clause (i) of paragraph (c) of this Section 7), all of which (to the
extent permitted by law) are hereby expressly waived. The Secured Party shall
not be obligated to do any of the acts authorized in this Agreement, but if the
Secured Party elects to do any such act, the Secured Party will not be
responsible to the Pledgor except for the Secured Party's own gross negligence
or willful misconduct.

            (f) The Secured Party shall have the right in its sole discretion to
determine which rights, security, liens, guarantees, security interests or
remedies the Secured Party will retain, pursue, release, subordinate, modify or
take any other action with respect to, without in any way modifying or affecting
any other of them or any of its rights under this Agreement. Any of the
Pledgor's moneys, deposits, balances or other property that may come into the
Secured Party's possession at any time or in any manner may in its sole
discretion be retained by the Secured Party and applied to any of the
Obligations. Notwithstanding any other rights the Secured Party may have under
applicable law and under this Agreement, the Pledgor agrees that, should it at
any time be in default under this Agreement or the Guaranty, the Secured Party
shall have the right to apply (including, but not limited to, by way of set-off)
any of the Pledgor's property held by the Secured Party or any of its affiliates
(including, but not limited to, deposit account balances) to a reduction of the
Obligations. The Secured Party shall be deemed to have exercised such right of
set-off immediately at the time of making its decision to do so even though any
charge for such set-off is made or entered on the Secured Party's records
subsequent to such time.

         8. SALE OF COLLATERAL. Upon any sale of any of the Collateral, whether
made under the power of sale given by this Agreement or under judgment, order or
decree in any judicial proceeding for foreclosure or involving the enforcement
of this Agreement: (a) the Secured Party may bid for the property being sold
and, upon compliance with the terms of sale, may hold, retain and possess and
dispose of such property in its own absolute right without further
accountability and may, in paying the purchase price for such property, deliver
any notes evidencing the Obligations or claims for interest thereon in lieu of
cash in payment of the amount equal to the unpaid amount of such notes or
claims; (b) the Secured Party may make and deliver to the purchaser or
purchasers a good and sufficient deed, bill of sale and instrument of assignment
and transfer of the property sold; (c) the Secured Party is irrevocably
appointed the Pledgor's true and lawful attorney-in-fact in the Pledgor's name
and stead to make all necessary deeds, bills of sale and instruments of
assignment and transfer of the property thus sold and for such other purposes as
are necessary or desirable to effectuate the provisions of this Agreement, and
for that purpose the Secured Party may execute and deliver all necessary deeds,
bills of sale and instruments of assignment and transfer, and may substitute one
or more persons or entities with like power, and the Pledgor ratifies and
confirms all that the Pledgor's said attorney, or such substitute or
substitutes, shall lawfully do by virtue of this appointment, but if so
requested by the Secured Party or by any purchaser the Pledgor will ratify and
confirm any such sale or transfer by executing and delivering to the Secured
Party or to such purchaser all such deeds, bills of sale, instruments of
assignment and transfer and releases as may be designated in any such request;
(d) all of the Pledgor's right, title, interest, claim and demand whatsoever,
either at law or in equity or otherwise, in and to the property so sold shall be
divested, such sale shall be a perpetual bar both at law and in equity against
the Pledgor, its successors and assigns and against
<PAGE>
                                                                              12

any and all persons or entities claiming or who may claim the property sold or
any part thereof from, through or under the Pledgor or its successors or
assigns; (e) the Pledgor will terminate and cease forthwith all use of the
property so sold; (f) the Secured Party's receipt or a receipt of the officer
making such sale shall be a sufficient discharge to the purchaser or purchasers
at such sale for the purchase money, and such purchaser or purchasers, and such
purchaser's or purchasers' assigns or personal representatives, shall not, after
paying such purchase money and receiving such receipt, be obligated to see to
the application of such purchase money or be in any way answerable for any loss,
misapplication or non-application thereof; and (g) to the extent that the
Pledgor may lawfully do so, the Pledgor agrees that it will not at any time
insist upon or plead, or in any manner whatsoever claim or take the benefit or
advantage of, any appraisement, valuation, stay, extension or redemption law or
any law permitting it to direct the order in which the Collateral or any part
thereof shall be sold, now or at any time hereafter in force, that may delay,
prevent or otherwise affect the performance or enforcement of this Agreement or
the Obligations, and the Pledgor expressly waives all benefit or advantage of
any such law and agrees that the Pledgor will not hinder, delay or impede the
execution of any power granted or delegated to the Secured Party in this
Agreement, but will suffer and permit the execution of every such power as
though no such law were in force. In the event of any sale of Collateral, the
Secured Party shall, at least ten days before such sale, give the Pledgor
written notice of the Secured Party's intention to sell.

         9. APPLICATION OF MONEYS. Except as otherwise provided in this
Agreement, all moneys the Secured Party receives in accordance with the
provisions of this Agreement shall be applied in the following manner: FIRST, to
the payment of all costs and expenses incurred in connection with the
administration and enforcement of, or the preservation of any rights under, this
Agreement or the Guaranty and the realization on the Collateral (including, but
not limited to, the reasonable fees and disbursements of the Secured Party's
counsel and agents); and SECOND, to the payment of all other Obligations in such
order as the Secured Party may choose. Any surplus shall be accounted for as
required by law.

         10. WAIVERS, AMENDMENTS, REQUIRED NOTICES. The Pledgor waives notice of
acceptance of this Agreement, notice of nonpayment, demand, presentment, protest
and notice thereof with respect to any and all instruments, notice of Collateral
received or delivered or any other action taken in reliance on this Agreement
and all other demands and notices of any description, except such as are
expressly provided for in this Agreement or which by applicable law may not be
waived on the date of this Agreement. No failure on the Secured Party's part to
exercise, and no delay in exercising, any right, power or remedy under this
Agreement shall operate as a waiver thereof or of any default by the Pledgor
under this Agreement, nor shall any single or partial exercise by the Secured
Party of any right, power or remedy under this Agreement preclude any other or
future exercise thereof or the exercise of any other right, power or remedy. No
amendment or modification of this Agreement nor any waiver of any provision of
this Agreement or consent to any departure by the Pledgor therefrom shall be
effective unless it is in writing and signed by the Secured Party and then any
such waiver or consent shall be effective only in the specific instance and for
the purpose for which given. No notice to or demand on the Pledgor shall, of
itself, entitle the Pledgor to any other or further notice or demand in similar
or other circumstances. Except as otherwise provided in this Agreement, if
notice, whether before or after any default by the Pledgor under this Agreement
or the Guaranty has occurred, is required by law to be given by the Secured
Party to the Pledgor, the Pledgor
<PAGE>

                                                                              13

agrees that five days' notice given in the manner provided in Section 12 will be
reasonable notice.

         11. CUMULATIVE RIGHTS AND REMEDIES. This Agreement and the security
interest granted by this Agreement are in addition to and not in substitution
for any other security interest now or hereafter held by the Secured Party, and
this Agreement is, and is intended to be, a continuing agreement and shall not
operate as a merger of any contract debt or suspend the fulfillment of or affect
the Secured Party's rights, remedies or powers in respect of any obligation or
other security held by the Secured Party for the fulfillment thereof. The
remedies provided in this Agreement are cumulative and are not exclusive of any
remedy provided by law.

         12. NOTICES. Any notice given under this Agreement shall be given in
writing (including teletransmissions) and mailed, teletransmitted or delivered
by the party giving such notice to the other party at the address or telefax
number, if to the Secured Party, indicated beneath its signature line of this
Agreement or, if to the Pledgor, indicated beneath its signature line of this
Agreement or, as to each such party, at such other address or telefax number as
may be designated by such party by notice complying with the terms of this
Section 12. All notices under this Agreement shall be deemed given when
deposited in the mails or delivered or teletransmitted, addressed as provided in
this Section 12.

         13. COSTS AND EXPENSES. The Pledgor agrees to pay, promptly after
demand, whether or not any default by the Pledgor under this Agreement or the
Guaranty has occurred and whether or not any proceeding to enforce this
Agreement or the Obligations has been commenced, all of the Secured Party's
reasonable costs and expenses, including (but not limited to) all reasonable
fees and disbursements of the Secured Party's legal counsel, incurred in
connection with the enforcement of this Agreement, the security interest granted
by this Agreement, the receipt of proceeds of Collateral under this Agreement,
the care and preservation of the Collateral or the preparation of any requested
amendments to this Agreement, modifications of this Agreement or waivers or
consents in connection with this Agreement. Any such expenses so incurred by the
Secured Party shall be specified to the Pledgor, shall be part of the
Obligations and shall be secured by the Collateral.

         If any tax, assessment, charge or claim is claimed or made with respect
to the Collateral that in the Secured Party's opinion may possibly create a
valid obligation having priority over the security interest granted to the
Secured Party by this Agreement, the Secured Party may, in its sole discretion
and without notice, pay such taxes, assessments, charges or claims, and the
amount thereof shall be specified to the Pledgor, shall be part of the
Obligations and shall be secured by the Collateral.

         Upon the Pledgor's failure to perform any of the its duties under this
Agreement, the Secured Party may, but shall not be obligated to, perform any or
all of such duties, and the Pledgor will pay to the Secured Party on written
demand an amount equal to the cash or out-of-pocket expense incurred by the
Secured Party in so doing plus interest thereon from the date such expense is
incurred until it is paid at a rate per annum equal to the highest rate of
interest payable by the Pledgor from time to time on the Obligations.

<PAGE>

                                                                              14

         14. SUCCESSORS AND ASSIGNS, GOVERNING LAW, SURVIVAL AND SEVERABILITY.
This Agreement, shall inure to the benefit of and shall be binding upon each of
the parties and respective successors and assigns; PROVIDED, HOWEVER, that
Pledgor may not assign its rights or obligations hereunder or any interest
herein and any assignment in violation hereof shall be void. This Agreement
shall be governed by and construed in accordance with the laws of the State of
New York. All covenants, agreements, representations and warranties made by the
Pledgor in this Agreement shall survive the execution and delivery of this
Agreement and shall continue in full force and effect so long as any Obligation
remains unpaid or unperformed. If any part of this Agreement is contrary to,
prohibited by or deemed invalid under applicable law or regulations, such
provision shall be inapplicable and deemed omitted to the extent so contrary,
prohibited or invalid, but the remainder of this Agreement shall not be
invalidated and shall be given full force and effect so far as possible, and any
such prohibition or invalidity in any jurisdiction shall not invalidate such
provision or render it unenforceable in any other jurisdiction.

         15. NO ASSUMPTIONS OF DUTIES; LIMITATION ON LIABILITIES. (a) Nothing in
this Agreement shall be construed to constitute the Secured Party as the
Pledgor's agent for any purpose whatsoever. The Secured Party does not, by this
Agreement or any assignment or otherwise, assume any obligations of the Pledgor
under any Collateral, or any contract or agreement relating to any Collateral,
and the Secured Party shall not be responsible in any way for performance of any
of the terms and conditions thereof.

            (b) Neither the Secured Party nor any of its directors, officers,
agents or employees shall be liable to any person or entity for any action taken
or omitted by it or any of its directors, officers, agents or employees under
this Agreement or with respect to any transaction contemplated by this
Agreement, except for the Secured Party's or such director's, officer's, agent's
or employee's own gross negligence or willful misconduct. Without limiting the
generality of the foregoing, the Secured Party shall not be responsible or
liable for any damage, loss or destruction of any part of the Collateral,
wherever it may be located and regardless of the cause thereof, unless due to
its own gross negligence or willful misconduct. The Secured Party shall not,
under any circumstances or in any event whatsoever, have any liability for any
error or omission or delay of any kind occurring in the settlement, collection
or payment of any Collateral or any instrument received in payment thereof or
for any damage resulting therefrom. The Pledgor assumes all responsibility and
liability arising from the use of the Collateral and will pay, and indemnify and
holds the Secured Party harmless from and against, any and all liabilities,
obligations, losses, damages, penalties, actions, judgments, suits, costs,
expenses or disbursements of any kind or nature whatsoever with respect to its
right, title and interest in, to and under the Collateral.

         16. AMENDMENTS, MODIFICATIONS AND WAIVERS WITH RESPECT TO OBLIGATIONS.
The Pledgor hereby consents that, without the necessity of any reservation of
rights against it and without notice to or further assent by it, the liability
of any other person or entity on or for any part of the Obligations, or any
collateral security or guaranty therefor or right of off-set with respect
thereto, may from time to time, in whole or in part, be renewed, extended,
amended, modified, accelerated, compromised, waived, surrendered or released and
any other collateral security document or guaranty or document delivered in
connection therewith to which the Pledgor is not a party may be amended,
modified, supplemented, restated or terminated, in whole or in part, as the
Secured Party may deem advisable from time to time, and any collateral
<PAGE>

                                                                              15

security or guaranty or right of off-set at any time held for payment of the
Obligations may be sold, waived, surrendered or released, all without the
necessity of any reservation of rights against the Pledgor and without notice to
or further assent by the Pledgor, and the Pledgor will remain bound hereunder
notwithstanding any such renewal, extension, modification, acceleration,
compromise, amendment, supplement, restatement, termination, sale, exchange,
waiver, surrender or release. The Pledgor waives any and all notice of or proof
of reliance by the Secured Party on this Agreement, and the Obligations, and any
of them, shall conclusively be deemed to have been created, contracted or
incurred in reliance upon this Agreement, and all dealings between the parties
shall likewise be conclusively presumed to have been had or consummated in
reliance on this Agreement. The Pledgor waives (to the fullest extent permitted
by applicable law) diligence, presentment, protest, demand for payment and
notice of default or nonpayment to with respect to the Obligations.

         17. NO SUBROGATION. Notwithstanding any payment or payments made by the
Pledgor hereunder, the receipt of any amounts by the Secured Party with respect
to the Collateral or any set-off or application of the Pledgor's funds by the
Secured Party, the Pledgor shall not be entitled to be subrogated to any of the
Secured Party's rights against any collateral security or guaranty or right of
off-set held by the Secured Party for the payment of the Obligations, until this
Agreement has terminated in accordance with Section 20 hereof.

         18. HEADINGS; CONSTRUCTION. The headings used in this Agreement are for
convenience only and are not to be considered a part of this Agreement and do
not in any way limit or amplify the terms and provisions of this Agreement. When
the context so requires, the singular number shall be read as if the plural were
expressed and the provisions of this Agreement shall be read with all
grammatical changes necessary dependent upon the person or entity referred to
being a male, female, firm or corporation.

         19. SUBMISSION TO JURISDICTION. The Pledgor expressly submits to the
jurisdiction of all federal and state courts located in the County of New York,
State of New York and any appellate courts therefrom, and consents that any
order, process or other paper may be served upon it within or without such
court's jurisdiction by registered mail or by personal service at the address
specified pursuant to Section 12 hereof, PROVIDED a reasonable time for
appearance is allowed. The Pledgor irrevocably waives any objection it may now
or hereafter have to the laying of venue of any suit, action or proceeding
arising out of or relating to this Agreement brought in any such court and
further irrevocably waives any claim that any such suit, action or proceeding
brought in any such court has been brought in an inconvenient forum. Nothing
contained in this Agreement shall affect the Secured Party's right to serve
legal process in any other manner permitted by law or to bring any action or
proceeding against the Pledgor or its property in the courts of other
jurisdictions.

         20. DEFEASANCE. Upon the indefeasible satisfaction in full in cash of
the Obligations, this Agreement shall terminate and be of no further force and
effect. Notwithstanding the preceding sentence, the indemnity agreement
contained in Section 15(b) hereof shall survive the termination of this
Agreement.
<PAGE>

                                                                              16

         21. PRIOR UNDERSTANDINGS. This Agreement supersedes all prior
understandings and agreements, whether written or oral, between the parties
relating to the transactions provided for herein.

         22. COUNTERPARTS. This Agreement may be executed in any number of
counterparts and by the parties hereto on separate counterparts, each of which,
when so executed and delivered, shall be an original, but all such counterparts
shall together constitute one and the same instrument. Counterparts of this
Agreement may be executed by facsimile transmission.

         23. WAIVER OF JURY TRIAL. THE PLEDGOR AND, BY ITS ACCEPTANCE OF THIS
AGREEMENT, THE SECURED PARTY HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY
WAIVE ANY RIGHT THE PLEDGOR OR THE SECURED PARTY MAY HAVE TO A TRIAL BY JURY OF
ANY DISPUTE ARISING UNDER OR RELATING TO THIS AGREEMENT AND AGREE THAT ANY SUCH
DISPUTE SHALL BE TRIED BEFORE A JUDGE SITTING WITHOUT A JURY.

                                       TTECH ACQUISITION CORP.

                                       By /s/ Peter Stone
                                         ---------------------------------------
                                         Name:  Peter Stone
                                         Title: Treasurer

                                       U.S. Tax ID No.: 02-0696604
                                       Jurisdiction of incorporation: Delaware

                                       Address for notices:

                                       c/o Find/SVP, Inc.
                                       625 Avenue of the Americas, 2nd Floor
                                       New York, New York 10011-2020
                                       Attention:  Chief Executive Officer
                                       Telephone No.:  (212) 255-7632
                                       Telefax No.:  (212) 255-7632
<PAGE>

                                                                              17

ACCEPTED:

JPMORGAN CHASE BANK

By /s/ Steven J. Szanto
   ---------------------------------------
   Title:

Address for notices:

1166 Avenue of the Americas
New York, New York  10036
Attention:  Stephen Szanto
Telephone No.:  (212) 899-1384
Telefax No.:  (212) 899-2911
<PAGE>

                                                                       EXHIBIT A

                               UCC FILING OFFICES

         TTech Acquisition Corp.

                  Secretary of State of Delaware

<PAGE>

                                                                       EXHIBIT B

Address of Chief Executive Office
AND PRINCIPAL OFFICE (INCLUDE COUNTY, IF APPLICABLE)

TTech Acquisition Corp.
2850 Metro Dr., Suite 600
Minneapolis, Minnesota  55425

(Henepin County)

Location of Records Pertaining
TO ACCOUNTS (INCLUDE COUNTY, IF APPLICABLE)

Same as above

LOCATION(S) OF COLLATERAL (INCLUDE COUNTY, IF APPLICABLE)

Same as above

Other Legal Name and/or Trade Names

Teltech
Teltech Resources
<PAGE>

                      SCHEDULE A TO UCC FINANCING STATEMENT

DEBTOR:                                TTECH ACQUISITION CORP.
                                       2850 Metro Dr., Suite 600
                                       Minneapolis, Minnesota  55425

SECURED PARTY:                         JPMORGAN CHASE BANK
                                       P.O. Box 2558
                                       Houston, Texas  77252-2558

         This FINANCING STATEMENT covers the following types of items of
property:

         All of Debtor's right, title and interest (whether now existing or
hereafter created or acquired) in:

         (a) its accounts receivable and other personal property that
constitutes accounts as such term is defined in the Uniform Commercial Code of
the State of New York (the "UCC");

         (b) its inventory, including goods, merchandise, raw materials, goods
in process, finished goods and other tangible personal property that constitutes
inventory as such term is defined in the UCC;

         (c) its equipment, including all substitutes, replacements, accessions
and additions thereto, all tools, parts, accessories and attachments used in
connection therewith and all other tangible personal property that constitutes
equipment as such term is defined in the UCC;

         (d) its other tangible personal property that constitutes goods as such
term is defined in the UCC;

         (e) its intellectual property, goodwill, trademarks, trade names,
servicemarks, copyrights, patents, permits and licenses;

         (f) its chattel paper, commercial tort claims, deposit accounts,
documents, instruments and letter-of-credit rights, as each such term is defined
in the UCC;

         (g) all contracts, contract rights, bills, notes, drafts, acceptances,
choses in action and all other personal property that constitutes general
intangibles as such term is defined in the UCC;

         (h) all securities, security entitlements and other investment
property, as each such term is defined in the UCC;

         (i) all books and records (including but not limited to computer
programs and tapes and related software) relating to any of the foregoing; and

         (j) all cash and non-cash proceeds and products of any of the
foregoing.

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