Document:

Amendment No. 1 to Credit Agreement

 Exhibit 10.5 
 AMENDMENT NO. 1 TO CREDIT AGREEMENT 
 AMENDMENT NO. 1
TO CREDIT AGREEMENT, dated as of December 18, 2009 (this “Amendment”), among AVAYA INC., a Delaware corporation (the “Borrower”), the Incremental Term B-2 Lenders (as defined below) party hereto and CITIBANK,
N.A., as Administrative Agent (in such capacity, the “Administrative Agent”). 
 PRELIMINARY STATEMENTS 

 A. The Borrower, Sierra Holdings Corp., a Delaware corporation (“Holdings”), the Administrative Agent and
each lender from time to time party thereto (the “Lenders”) have entered into a Credit Agreement, dated as of October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Credit
Agreement”). 
 B. As contemplated by (i) the Amended and Restated Asset and Share Sale Agreement, dated as of
September 14, 2009 (as amended, modified and supplemented, the “North American Purchase Agreement”), among Nortel Networks Corporation, a Canadian corporation (“NNC”), Nortel Networks Limited, a Canadian
corporation (“NNL”), and Nortel Networks Inc., a Delaware corporation (“NNI”), certain affiliates of NNC, NNL and NNI listed in Exhibit A thereto and the Borrower and, only for the purposes of Sections of the North
American Purchase Agreement specified therein, the EMEA Sellers (as defined in the EMEA Purchase Agreement), Nortel Networks UK Limited and Nortel Networks (Ireland) Limited, and (ii) the Amended and Restated Asset Sale Agreement Relating to
the Sale and Purchase of the EMEA Assets, dated as of September 14, 2009 (as amended, modified and supplemented, the “EMEA Purchase Agreement” and, together with the North American Purchase Agreement, the “Equinox
Purchase Agreements”)), among the EMEA Sellers (as defined in the EMEA Purchase Agreement), the Joint Administrators and the Joint Israeli Administrators (in each case, as defined in the EMEA Purchase Agreement) and the Borrower, the
Borrower intends to directly or indirectly acquire (the “Equinox Acquisition”) certain assets related to the Business (as defined in the Equinox Purchase Agreements) and the outstanding capital stock of certain entities engaged in
conducting the Business, and to assume certain liabilities of the Business (collectively, “Equinox” or the “Acquired Business”). 
 C. In order to finance the Equinox Acquisition and to pay related fees and expenses, the Borrower desires to, among other things, borrow $1,000,000,000 of incremental term B-2 loans (the
“Incremental Term B-2 Loans”) as a new tranche of terms loans pursuant to Section 2.14 of the Credit Agreement, on the terms and conditions set forth herein. The borrowing of the Incremental Term B-2 Loans, the Equinox
Acquisition and the payment of fees and expenses related to the Equinox Acquisition and the Incremental Term B-2 Loans are defined herein as the “Equinox Transactions”. 
 D. The Borrower has requested that the Incremental Term B-2 Lenders (as defined below) make commitments to provide the Incremental Term B-2
Loans, on the terms and conditions set forth herein. 
 E. The Borrower has delivered a notice to the Administrative Agent
requesting the Incremental Term B-2 Loans in accordance with Section 2.14 of the Credit Agreement, and the Administrative Agent has agreed, subject to the terms and conditions hereinafter set forth, to amend the Credit Agreement in connection
therewith as set forth below. 
 NOW, THEREFORE, in consideration of the premises and for other good and valuable consideration,
the sufficiency and receipt of all of which is hereby acknowledged, the parties hereto hereby agree as follows: 
 SECTION 1.
Definitions. Capitalized terms not otherwise defined in this Amendment have the same meanings as specified in the Credit Agreement. 

 SECTION 2. Amendments to Credit Agreement. Effective as of the Amendment No. 1
Effective Date, and subject to the terms and conditions set forth herein, the Credit Agreement is hereby amended as follows: 
 (a) The Preliminary Statements to the Credit Agreement are hereby amended by replacing each occurrence of the term “Term Loans” therein with the term “Term B-1 Loans.” 
 (b) Section 1.01 of the Credit Agreement is amended by adding in the appropriate alphabetical order the following new definitions:

 “Amendment No. 1” means Amendment No. 1 to this Agreement, dated as of
December 18, 2009, among the Borrower, the Incremental Term B-2 Lenders and the Administrative Agent. 
 “Amendment No. 1 Effective Date” has the meaning specified in Amendment No. 1. 
 “Incremental Term B-2 Borrowing” means a borrowing consisting of Incremental Term B-2 Loans of the same Type and, in the case of Eurocurrency Rate Loans, having the same Interest Period made by each of the Incremental Term
B-2 Lenders pursuant to Section 2.01(a)(ii). 
 “Incremental Term B-2 Commitment” means, as
to each Incremental Term B-2 Lender, its obligation to make an Incremental Term B-2 Loan on the Amendment No. 1 Effective Date to the Borrower pursuant to Section 2.01(a)(ii) in an aggregate amount not to exceed the amount set forth
opposite such Incremental Term B-2 Lender’s name on Schedule 2.01C under the caption “Incremental Term B-2 Commitment” or in the Assignment and Assumption pursuant to which such Incremental Term B-2 Lender becomes a party hereto, as
applicable, as such amount may be adjusted from time to time in accordance with this Agreement. The aggregate amount of the Incremental Term B-2 Commitments on the Amendment No. 1 Effective Date is $1,000,000,000. 
 “Incremental Term B-2 Lender” means, at any time, any Lender that has an Incremental Term B-2 Commitment or
an Incremental Term B-2 Loan at such time. 
 “Incremental Term B-2 Loan” means a Loan made
pursuant to Section 2.01(a)(ii). 
 “Incremental Term B-2 Note” means a promissory note of
the Borrower payable to any Incremental Term B-2 Lender or its registered assigns, in substantially the form of Exhibit C-2 hereto, evidencing the aggregate Indebtedness of the Borrower to such Incremental Term B-2 Lender resulting from the
Incremental Term B-2 Loans made by such Incremental Term B-2 Lender. 
 “Term B-1 Borrowing”
means a borrowing consisting of Term B-1 Loans of the same Type and, in the case of Eurocurrency Rate Loans, having the same Interest Period made by each of the Term B-1 Lenders pursuant to Section 2.01(a)(i). 
 “Term B-1 Commitment” means, as to each Term B-1 Lender, its obligation to make a Term B-1 Loan to the
Borrower pursuant to Section 2.01(a)(i) in an aggregate amount not to exceed the amount set forth opposite such Term B-1 Lender’s name on Schedule 2.01B under the

  

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caption “Term Commitment” or in the Assignment and Assumption pursuant to which such Term B-1 Lender becomes a party hereto, as applicable, as such amount may be adjusted from time to
time in accordance with this Agreement. The initial aggregate amount of the Term B-1 Commitments is $3,800,000,000. 
 “Term B-1 Lender” means, at any time, any Lender that has a Term B-1 Commitment or a Term B-1 Loan at such time. 
 “Term B-1 Loan” means a Loan made pursuant to Section 2.01(a)(i). 
 “Term B-1 Note” means a promissory note of the Borrower payable to any Term B-1 Lender or its registered assigns, in substantially the form of Exhibit C-1 hereto, evidencing the
aggregate Indebtedness of the Borrower to such Term B-1 Lender resulting from the Term B-1 Loans made by such Term B-1 Lender. Each Term Note outstanding prior to the Amendment No. 1 Effective Date shall be deemed to be a Term B-1 Note on and
after the Amendment No. 1 Effective Date. 
 (c) Section 1.01 of the Credit Agreement is hereby amended by amending
and restating in their entirety the definitions of “Applicable Rate”, “Class”, “Equity Contribution”, “Facility”, “Term Borrowing”, “Term
Commitment”, “Term Lender”, ‘Term Loan”, “Term Note” and “Transactions” to read, respectively, as follows: 
 “Applicable Rate” means: 
 (I) with respect to Revolving Credit Loans, (a) until delivery of financial statements for the first full fiscal quarter
commencing on or after the Closing Date pursuant to Section 6.01, a percentage per annum equal to (i) for Eurocurrency Rate Loans, 2.75%, (ii) for Base Rate Loans that are Dollar Revolving Credit Loans, 1.75%, (iii) for Letter of
Credit fees, 2.75% less the fronting fee payable in respect of the applicable Letter of Credit and (iv) for commitment fees, 0.50% and (b) thereafter, the following percentages per annum, based upon the Secured Leverage Ratio as set forth
in the most recent Calculation Certificate received by the Administrative Agent pursuant to Section 6.02(a): 
  

									
	 Pricing
Level
	  	 Secured
 Leverage Ratio
	  	 Eurocurrency Rate for
 Revolving Credit Loans
 and
 Letter of Credit Fees
	  	 Base Rate for
 Dollar Revolving
 Credit Loans
	  	 Commitment
 Fee Rate

	1	  	33.00 to 1.0	  	2.75%	  	1.75%	  	0.50%
	2	  	<3.00 to 1.0 but 3 2.50 to 1.0	  	2.50%	  	1.50%	  	0.50%
	3	  	<2.50 to 1.0 but 3 2.00 to 1.0	  	2.25%	  	1.25%	  	0.375%
	4	  	<2.00 to 1.0	  	2.00%	  	1.00%	  	0.375%

  

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 (II) with respect to Term B-1 Loans, (a) until delivery of financial
statements for the first full fiscal quarter commencing on or after the Closing Date pursuant to Section 6.01, a percentage per annum equal to (i) for Eurocurrency Rate Loans, 2.75% and (i) for Base Rate Loans, 1.75% and
(b) thereafter, the following percentages per annum, based upon the Secured Leverage Ratio as set forth in the most recent Calculation Certificate received by the Administrative Agent pursuant to Section 6.02(a): 
  

							
	 Pricing
Level
	  	 Secured
 Leverage Ratio
	  	 Eurocurrency Rate
 for
 Term
B-1 Loans
	  	 Base Rate for
 Term B-1 Loans

	1	  	33.00 to 1.0	  	2.75%	  	1.75%
	2	  	<3.00 to 1.0 but 3 2.50 to 1.0	  	2.50%	  	1.50%
	3	  	<2.50 to 1.0 but 3 2.00 to 1.0	  	2.50%	  	1.50%
	4	  	<2.00 to 1.0	  	2.50%	  	1.50%

 (III) with respect to Incremental Term B-2 Loans, a percentage per
annum equal to (i) for Eurocurrency Rate Loans, 7.50% and (i) for Base Rate Loans, 6.50%. 
 Any increase or decrease
in the Applicable Rate with respect to Revolving Credit Loans or Term B-1 Loans resulting from a change in the Secured Leverage Ratio shall become effective as of the first Business Day immediately following the date a Calculation Certificate is
delivered pursuant to Section 6.02(a); provided that if a Calculation Certificate was required to have been delivered but was not delivered the highest pricing level shall apply as of the earlier of (i) 15 days after the day such
Calculation Certificate was required to be delivered and (ii) the day on which the Required Lenders so require, and shall continue to so apply to and including the date on which such Calculation Certificate is so delivered (and thereafter the
pricing level otherwise determined in accordance with this definition shall apply). 
 Notwithstanding anything to the contrary
contained above in this definition or elsewhere in this Agreement, if it is subsequently determined before the 91st day after the date on which all Loans have been repaid and all Commitments have been terminated that the Secured Leverage Ratio set
forth in any Calculation Certificate delivered to the Administrative Agent is inaccurate for any reason and the result thereof is that the Lenders received interest or fees for any period based on an Applicable Rate that is less than that which
would have been applicable had the Secured Leverage Ratio been accurately determined, then, for all purposes of this Agreement, the “Applicable Rate” for any day occurring within the period covered by such Calculation Certificate shall
retroactively be deemed to be the relevant percentage as based upon the accurately determined Secured Leverage Ratio for such period, and any shortfall in the interest or fees theretofore paid by the Borrower for the relevant period pursuant to
Sections 2.08(a) and 2.09(a) as a result of the miscalculation of the Secured Leverage Ratio shall be deemed to be (and shall be) due and payable upon the date that is five (5) Business Days after notice by the Administrative Agent to the
Borrower of such miscalculation. If the preceding sentence is complied with the failure to previously pay such interest and fees shall not in and of itself constitute a Default and no amounts shall be payable at the Default Rate in respect of any
such interest or fees. 
 “Class” (a) when used with respect to Lenders, refers to whether
such Lenders are Dollar Revolving Credit Lenders, Alternative Currency Revolving Credit Lenders, Term B-1 Lenders or Incremental Term B-2 Lenders, (b) when used with respect to Commitments, refers to whether such Commitments are Dollar
Revolving Credit Commitments, Alternative Currency Revolving Credit Commitments, Term B-1 Commitments or Incremental Term B-2 Commitments and (c) when used with respect to Loans or a Borrowing, refers to whether such Loans, or the Loans
comprising such Borrowing, are Dollar Revolving Credit Loans, Alternative Currency Revolving Credit Loans, Term B-1 Loans or Incremental Term B-2 Loans. 
  

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 “Equity Contribution” means, collectively, (a) the
contribution by the Sponsors, Co-Investors and the Management Stockholders of an aggregate amount of cash representing not less than 20% of the sum of the aggregate principal amount of the Term B-1 Loans borrowed, and the Bridge Facility Debt
borrowed, on the Closing Date and the amount of such cash equity to Holdings or one or more direct or indirect holding company parents of Holdings, and (b) the further contribution to Merger Sub of any portion of such cash contribution proceeds
not directly received by Merger Sub or used by Holdings to pay Transaction Expenses. 
 “Facility” means the Term B-1 Loans, the Incremental Term B-2 Loans, the Dollar Revolving Credit Facility or the Alternative Currency Revolving Credit Facility, as the context may require. 
 “Term Borrowing” means any Term B-1 Borrowing and Incremental Term B-2 Borrowing, as applicable. 

“Term Commitment” means any Term B-1 Commitment or Incremental Term B-2 Commitment, as applicable.

 “Term Lender” means any Term B-1 Lender or Incremental Term B-2 Lender, as applicable.

 “Term Loan” means any Term B-1 Loan or Incremental Term B-2 Loan, as applicable. 

“Term Note” means any Term B-1 Note or Incremental Term B-2 Note, as applicable. 
 “Transactions” means, collectively, (a) the Equity Contribution, (b) the Merger, (c) the
funding of the Bridge Facility Debt, (d) the funding of the Term B-1 Loans and the Initial Revolving Borrowing on the Closing Date, (e) the funding of the ABL Facilities on the Closing Date, if any, (f) the repayment of the Existing
Credit Agreement on the Closing Date, (g) the consummation of any other transactions in connection with the foregoing and (h) the payment of the fees and expenses incurred in connection with any of the foregoing. 
 (d) Section 2.01(a) of the Credit Agreement is hereby amended and restated in its entirety to read as follows: 
 “(a)(i) The Term B-1 Borrowings. On the Closing Date, each Term B-1 Lender made to the Borrower a single loan
denominated in Dollars in a Dollar Amount equal to such Term B-1 Lender’s Term B-1 Commitment pursuant to Section 2.01(a) of this Agreement as in effect on the Closing Date. 
 (ii) The Incremental Term B-2 Borrowings. Subject to the terms and conditions set forth herein, each Incremental Term
B-2 Lender severally agrees to make to the Borrower a single loan denominated in Dollars in an amount equal to 80% of such Incremental Term B-2 Lender’s Incremental Term B-2 Commitment on the Amendment No. 1 Effective Date, and upon the
funding of its Incremental Term B-2 Commitment in such amount, such Incremental Term B-2 Lender shall be issued an Incremental Term B-2 Note for an aggregate principal amount equal to 100% of its Incremental Term B-2 Commitment, and the Outstanding
Amount, Dollar Amount and principal amount of the Incremental Term B-2 Loan made on the Amendment No. 1 Effective Date by each such Incremental Term B-2 Lender shall be deemed to be equal to the full amount of the corresponding Incremental Term
B-2 Lender’s Incremental Term B-2 Commitment, which Incremental Term B-2 Commitment shall thereby be deemed drawn and utilized in full. 
  

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 (iii) Amounts borrowed under this Section 2.01(a) and repaid or prepaid
may not be reborrowed. Term Loans may be Base Rate Loans or Eurocurrency Rate Loans, as further provided herein. 
 (iv) On and after the Amendment No. 1 Effective Date, all Incremental Term B-2 Loans shall rank pari passu in right of payment and security with, and otherwise have the same terms, rights and benefits as, the Term B-1 Loans
outstanding immediately prior to the Amendment No. 1 Effective Date under the Loan Documents, except as expressly modified by Amendment No. 1.” 
 (e) Section 2.05(a)(iv) of the Credit Agreement is hereby amended and restated in its entirety to read as follows: 
 “(iv) Voluntary prepayments of Term Loans shall be applied to the remaining scheduled installments of principal of the
Term B-1 Loans and the Incremental Term B-2 Loans pursuant to Section 2.07(a) pro rata according to the respective outstanding principal amounts thereof and otherwise in a manner determined at the discretion of the Borrower and specified in the
notice of prepayment.” 
 (f) Section 2.05(b)(v) of the Credit Agreement is hereby amended and restated in its
entirety to read as follows: 
 “(v)(A) Each prepayment of Term Loans pursuant to this Section 2.05(b)
shall be applied to the remaining scheduled installments of principal of the Term B-1 Loans and the Incremental Term B-2 Loans pursuant to Section 2.07(a) pro rata according to the respective outstanding principal amounts thereof and in direct
order of maturity; and (B) each such prepayment shall be paid to the Appropriate Lenders in accordance with their respective Pro Rata Shares of such prepayment subject to clause (vi) of this Section 2.05(b).” 
 (g) Section 2.05(b)(vii) of the Credit Agreement is hereby amended by replacing each occurrence of the term “Term Loans”
therein with the term “Term B-1 Loans”. 
 (h) Section 2.06(b) of the Credit Agreement is hereby amended and
restated in its entirety to read as follows: 
 “(b) Mandatory. The Term Commitment of each Term B-1
Lender was automatically and permanently reduced to $0 upon the making of such Term Lender’s Term B-1 Loans pursuant to Section 2.01(a)(i). The Term Commitment of each Incremental Term B-2 Lender shall be automatically and permanently
reduced to $0 upon the making of such Lender’s Incremental Term B-2 Loans pursuant to Section 2.01(a)(ii). The Revolving Credit Commitments shall terminate on the Maturity Date for the Revolving Credit Facilities.” 
 (i) Section 2.07(a) of the Credit Agreement is hereby amended and restated in its entirety to read as follows: 
 “(a) Term Loans. (i) The Borrower shall repay to the Administrative Agent for the ratable account of the
Term B-1 Lenders (A) on the last Business Day of each March, June, September and December, commencing with the last Business Day of March 2008, an aggregate principal amount equal to 0.25% of the aggregate principal amount of all Term B-1 Loans
outstanding on the Closing Date (which payments shall be reduced as a result of the application of prepayments in accordance with the order of priority set forth in Section 2.05) and (B) on the Maturity Date for the Term B-1 Loans, the
aggregate principal amount of all Term B-1 Loans outstanding on such date. 
  

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 (ii) The Borrower shall repay to the Administrative Agent for the ratable
account of the Incremental Term B-2 Lenders (A) on the last Business Day of each March, June, September and December, commencing with the next date after the Amendment No. 1 Effective Date on which a principal payment is due and payable
under Section 2.07(a)(i) with respect to the Term B-1 Loans, after giving effect to any prepayment of the Term B-1 Loans made prior to the Amendment No. 1 Effective Date, an aggregate principal amount equal to 0.25% of the aggregate
principal amount of all Incremental Term B-2 Loans outstanding on the Amendment No. 1 Effective Date (which payments shall be reduced as a result of the application of prepayments in accordance with the order of priority set forth in
Section 2.05) and (B) on the Maturity Date for the Incremental Term B-2 Loans, the aggregate principal amount of all Incremental Term B-2 Loans outstanding on such date.” 
 (j) Section 2.08(a) of the Credit Agreement is hereby amended by adding the following new sentences at the end thereof: “For
purposes of clause (i) above, in the event that the actual Eurocurrency Rate for the applicable Interest Period shall be less than 3.00% per annum, the Eurocurrency Rate applicable to the Incremental Term B-2 Loans that are Eurocurrency
Rate Loans shall be deemed to be 3.00% per annum. For purposes of clause (ii) above, in the event that the actual Base Rate from the applicable borrowing date shall be less than 4.00% per annum, the Base Rate applicable to the
Incremental Term B-2 Loans that are Base Rate Loans shall be deemed to be 4.00% per annum.” 
 (k)
Section 2.14(a) of the Credit Agreement is hereby amended by replacing each occurrence of the term “Term Loans” therein with the term “Term B-1 Loans”. 
 (l) Section 10.01 of the Credit Agreement is hereby amended by adding at the end thereof the following new paragraph: 
 “In addition, notwithstanding the foregoing, any amendment, waiver or consent that by its terms expressly and adversely
treats the rights of the Incremental Term B-2 Lenders in a manner different than such amendment, waiver or consent treats the rights of the other Term Lenders hereunder as a group shall also be subject to the approval by the Incremental Term B-2
Lenders holding more than 50% of the aggregate Outstanding Amount of the Incremental Term B-2 Loans.” 
 (m) The Schedules
to the Credit Agreement are hereby amended as follows: 
  

	 	(i)	Schedule 2.01C hereto is added as a new Schedule 2.01C to the Credit Agreement. 

 (n) The Exhibits to the Credit Agreement are hereby amended as follows: 
  

	 	(i)	Exhibit A of the Credit Agreement is hereby amended and restated in its entirety by Exhibit A hereto; 

  

	 	(ii)	Exhibit C-1 of the Credit Agreement is hereby amended and restated in its entirety by Exhibit C-1 hereto; 

  

	 	(iii)	Exhibit C-2 hereto is added as a new Exhibit C-2 to the Credit Agreement; and 

  

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	 	(iv)	Exhibit F of the Credit Agreement is hereby amended and restated in its entirety by Exhibit F hereto. 

 SECTION 3. Conditions of Effectiveness of this Amendment. This Amendment shall become effective on the date (the “Amendment
No. 1 Effective Date”) when the following conditions shall have been satisfied: 
 (a) Execution of
Documents. The Administrative Agent shall have received (i) this Amendment, duly executed and delivered by the Borrower, each Lender agreeing to provide an Incremental Term B-2 Commitment, if any, each Additional Lender agreeing to provide
an Incremental Term B-2 Commitment, if any, and the Administrative Agent, and (ii) a Guarantor Consent and Reaffirmation, in the form attached hereto as Annex A, duly executed and delivered by each Guarantor. 
 (b) Compliance with Credit Agreement. All conditions to the effectiveness of this Amendment set forth in Section 2.14 of the
Credit Agreement shall have been satisfied. 
 (c) Conditions With Respect to Mortgaged Properties. The Administrative
Agent shall have received (i) a completed “Life-of-Loan” Federal Emergency Management Agency Standard Flood Hazard Determination with respect to each Mortgaged Property and (ii) with respect to any such Mortgaged Property that is
located in a special flood hazard area, (x) a notice about special flood hazard area status and flood disaster assistance duly executed by the Borrower and each Loan Party relating thereto and (y) a copy of, or a certificate as to coverage
under, the property and flood insurance policies required by Section 6.07 of the Credit Agreement and the applicable provisions of the Security Agreement, each of which shall include a loss payable or mortgagee endorsement (as applicable) in
form and substance consistent with such certificates previously delivered to the Administrative Agent. 
 (d) Legal
Opinion. The Administrative Agent shall have received a satisfactory legal opinion of counsel to the Borrower. 
 SECTION 4.
Representations and Warranties. The Borrower represents and warrants as follows as of the date hereof: 
 (a) The
execution, delivery and performance by the Borrower of this Amendment have been duly authorized by all necessary corporate or other organizational action. Neither the execution, delivery and performance by the Borrower of this Amendment will
(a) contravene the terms of any of the Borrower’s Organization Documents, (b) result in any breach or contravention of, or the creation of any Lien upon any of the property or assets of the Borrower or any of the Restricted
Subsidiaries (other than as permitted by Section 7.01 of the Credit Agreement) under (i) any Contractual Obligation to which the Borrower is a party or affecting the Borrower or the properties of the Borrower or any of its Restricted
Subsidiaries or (ii) any order, injunction, writ or decree of any Governmental Authority or any arbitral award to which the Borrower or its property is subject; or (c) violate any applicable material Law; except with respect to any breach,
contravention or violation (but not creation of Liens) referred to in clauses (b) and (c), to the extent that such breach, contravention or violation would not reasonably be expected to have a Material Adverse Effect. 
 (b) This Amendment has been duly executed and delivered by the Borrower. Each of this Amendment, the Credit Agreement and each other Loan
Document to which the Borrower is a party, after giving effect to the amendments pursuant to this Amendment, constitutes a legal, valid and binding obligation of the Borrower, enforceable against the Borrower in accordance with its terms, except as
such enforceability may be limited by Debtor Relief Laws and by general principles of equity and principles of good faith and fair dealing. 
  

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 (c) Upon the effectiveness of this Amendment and after giving effect to the Incremental Term
B-2 Loans and the use of proceeds thereof, no Default or Event of Default shall exist. 
 (d) Each of the representations and
warranties of the Borrower and each other Loan Party contained in Article V of the Credit Agreement or any other Loan Document, is true and correct in all material respects on and as of the date hereof; provided that, to the extent that such
representations and warranties specifically refer to an earlier date, they are true and correct in all material respects as of such earlier date; provided, further, that any representation and warranty that is qualified as to
“materiality,” “Material Adverse Effect” or similar language is true and correct (after giving effect to any qualification therein) in all respects on such respective dates. 
 SECTION 5. Post-Effectiveness Obligations. 
 (a) Within sixty (60) days after the Amendment No. 1 Effective Date, unless waived or extended in writing by the Administrative Agent in its sole discretion, with respect to each Mortgaged
Property, the Borrower shall deliver or shall cause the applicable Loan Party to deliver, to the Administrative Agent, on behalf of the Secured Parties, the following: 
 (i) with respect to each Mortgage, an amendment (the “Mortgage Amendment”) duly executed and acknowledged by
the applicable Loan Party, and in form for recording in the recording office where such Mortgage was recorded, together with such certificates, affidavits, questionnaires or returns as shall be required in connection with the recording or filing
thereof under applicable law, in each case in form and substance reasonably satisfactory to the Administrative Agent; 
 (ii) with respect to each Mortgage Amendment, an endorsement to the existing title insurance policy assuring the Administrative Agent that the Mortgage, as amended by the Mortgage Amendment, is a valid and enforceable first priority lien on
such Mortgaged Property in favor of the Administrative Agent (as appropriate) for the benefit of the Secured Parties free and clear of all liens except those liens created or permitted by the Mortgage or by the Administrative Agent, and such
endorsement to title insurance policy shall otherwise be in form and substance reasonably satisfactory to the Administrative Agent; 
 (iii) with respect to each Mortgage Amendment, opinions of counsel to the Loan Parties, which opinions (x) shall be addressed to the Administrative Agent and each of the Secured Parties,
(y) shall cover (i) the due authorization, execution, delivery of such Mortgage Amendment and (ii) the enforceability of the respective Mortgage as amended by the Mortgage Amendment, and (x) shall otherwise be in form and
substance reasonably satisfactory to the Administrative Agent; and 
 (iv) with respect to any Mortgaged Property
on the Amendment No. 1 Effective Date that is not located in a special flood hazard area, a copy of, or a certificate as to coverage under, the property and flood insurance policies required by Section 6.07 of the Credit Agreement and the
applicable provisions of the Security Agreement, each of which shall include a loss payable or mortgagee endorsement (as applicable) in form and substance consistent with such certificates previously delivered to the Administrative Agent.

  

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 SECTION 6. Reference to and Effect on the Credit Agreement and the Loan Documents.

 (a) On and after the Amendment No. 1 Effective Date, (i) each reference in the Credit Agreement to “this
Agreement”, “hereunder”, “hereof” or words of like import referring to the Credit Agreement shall mean and be a reference to the Credit Agreement, as amended by this Amendment; (ii) the Incremental Term B-2 Loans shall
constitute “Incremental Term Loans” and “Term Loans” as defined in the Credit Agreement; and (iii) the Incremental Term B-2 Lenders shall constitute “Lenders” as defined in the Credit Agreement. The Administrative
Agent consents to each Incremental Term B-2 Lender making the Incremental Term B-2 Loans pursuant to this Amendment. 
 (b) The
Credit Agreement and each of the other Loan Documents, as specifically amended by this Amendment, are and shall continue to be in full force and effect and are hereby in all respects ratified and confirmed. Without limiting the generality of the
foregoing, the Collateral Documents and all of the Collateral described therein do and shall continue to secure the payment of all Obligations of the Loan Parties under the Loan Documents, in each case, as amended by this Amendment. 
 (c) The execution, delivery and effectiveness of this Amendment shall not, except as expressly provided herein, operate as a waiver of any
right, power or remedy of any Lender or the Administrative Agent under any of the Loan Documents, nor constitute a waiver of any provision of any of the Loan Documents. On and after the effectiveness of this Amendment, this Amendment shall for all
purposes constitute a Loan Document. 
 SECTION 7. Costs and Expenses. The Borrower agrees to pay or reimburse the
Administrative Agent pursuant to Section 10.04 of the Credit Agreement. 
 SECTION 8. Replacement Notes. Upon
request of any Term B-1 Lender made through the Administrative Agent, the Borrower shall issue to such Term B-1 Lender a note in the form of Exhibit C-1 hereto, in replacement and cancellation of such Term B-1 Lender’s existing note.

 SECTION 9. Execution in Counterparts. This Amendment may be executed in one or more counterparts, each of which shall
be deemed an original, but all of which together shall constitute one and the same instrument. Delivery by facsimile or electronic transmission of an executed counterpart of a signature page to this Amendment shall be effective as delivery of an
original executed counterpart of this Amendment. 
 SECTION 10. Incremental Term B-2 Lender Representation. Each
Incremental Term B-2 Lender represents and warrants that it is sophisticated with respect to transactions of the type that are the subject of this Amendment, and that it has had ample opportunity to review this Amendment with its employees and
advisors (legal, financial, tax and otherwise) and to negotiate the terms and conditions of this Amendment. 
 SECTION 11.
Governing Law. This Amendment shall be governed by, and construed in accordance with, the law of the State of New York. 
 [The remainder of this page is intentionally left blank] 
  

 10 

 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed by their
respective officers thereunto duly authorized, as of the date first above written. 
  

			
	AVAYA INC.
		
	By:	 	 /s/ Anthony Massetti

	Name:	 	Anthony Massetti
	Title:	 	Chief Financial Officer

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	 CITIBANK, N.A.,
 as
Administrative Agent

		
	By:	 	 /s/ Thomas M. Shinnick

	Name:	 	Thomas M. Shinnick
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	CPP INVESTMENT BOARD (USRE II), INC.,
	as an Incremental Term B-2 Lender
		
	By:	 	 /s/ Mike Wiseman

	Name:	 	Mike Wiseman
	Title:	 	Authorized Signatory
		
	By:	 	 /s/ André Bourbonnais

	Name:	 	André Bourbonnais
	Title:	 	Authorized Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NOBIRU INVESTMENT PTE LTD,
	as an Incremental Term B-2 Lender
		
	By:	 	 /s/ Maverick Wong

	Name:	 	Maverick Wong
	Title:	 	Authorized Signatory

			
	ALPINVEST PARTNERS CO-INVESTMENTS 2007, C.V.,
	as an Incremental Term B-2 Lender
		
	By:	 	AlpInvest Partners 2006 B.V., its general partner
		
	By:	 	AlpInvest Partners N.V., its managing directors
		
	By:	 	 /s/ C.F. de Ru

	Name:	 	C.F. de Ru
	Title:	 	Senior Legal Counsel
		
	By:	 	 /s/ E.M.J Thyssen

	Name:	 	E.M.J. Thyssen
	Title:	 	Managing Partner

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	JPM MEZZANINE CAPITAL, LLC,
	as an Incremental Term B-2 Lender
		
	By:	 	 /s/ Aized Rabbani

	Name:	 	Aized Rabbani
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	CARDINAL FUND I, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Cardinal Management I, L.P., its general partner
		
	By:	 	Cardinal MGP, L.L.C., its general partner
		
	By:	 	 /s/ John H. Fant

	Name:	 	John H. Fant
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	PERE UBU INVESTMENTS, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Pere Ubu Genpar, L.P., its general partner
		
	By:	 	Pere Ubu Genpar, LLC, its general partner
		
	By:	 	 /s/ John H. Fant

	Name:	 	John H. Fant
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	PHILANTHROPAR INVESTMENTS, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	FW Philanthropar Genpar, L.P., its general partner
		
	By:	 	FW Philanthropar Genpar, L.L.C., its general partner
		
	By:	 	 /s/ John H. Fant

	Name:	 	John H. Fant
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	SACRAMENTO PRIVATE EQUITY PARTNERS, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	OHIM Sacramento Genpar, L.P., its general partner
		
	By:	 	OHIM Sacramento MGP, L.L.C., is general partner
		
	By:	 	 /s/ John H. Fant

	Name:	 	John H. Fant
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	TERREBONNE INVESTMENT, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Terrebonne Management, L.P., its general partner
		
	By:	 	Terrebonne MGP, L.L.C., its general partner
		
	By:	 	 /s/ John H. Fant

	Name:	 	John H. Fant
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	WINDFALL INVESTMENTS, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Windfall Management L.P., its general partner
		
	By:	 	Windfall MGP, L.L.C., its general partner
		
	By:	 	 /s/ John H. Fant

	Name:	 	John H. Fant
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	CO-INVESTMENT CAPITAL PARTNERS, LP,
	as an Incremental Term B-2 Lender
		
	By:	 	NB Alternatives Advisers LLC, its attorney-in-fact
		
	By:	 	 /s/ Sean Ward

	Name:	 	Sean Ward
	Title:	 	Authorized Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NB CO-INVESTMENT GROUP LP,
	as an Incremental Term B-2 Lender
		
	By:	 	 NB Co-Investment Associates LP,
 its general partner

		
	By:	 	 NB Co-Investment Associates GP LLC,
 its general partner

		
	By:	 	 /s/ Sean Ward

	Name:	 	Sean Ward
	Title:	 	Authorized Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NB CO-INVESTMENT PARTNERS LP,
	as an Incremental Term B-2 Lender
		
	By:	 	NB Co-Investment Associates LP,
its general partner
		
	By:	 	NB Co-Investment Associates GP LLC,
its general partner
		
	By:	 	 /s/ Sean Ward

	Name:	 	Sean Ward
	Title:	 	Authorized Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NB FUND OF FUNDS XVIII – CO-INVESTMENT
	HOLDING LP, as an Incremental Term B-2 Lender
		
	By:	 	NB Crossroads Fund XVIII GP LLC,
its general partner
		
	By:	 	 /s/ Blake Rice

	Name:	 	Blake Rice
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NB PEP HOLDINGS LIMITED
	as an Incremental Term B-2 Lender
		
	By:	 	 /s/ Blake Rice

	Name:	 	Blake Rice
	Title:	 	Authorized Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NB SOF II HOLDINGS (C) LP,
	as an Incremental Term B-2 Lender
		
	By:	 	its general partner, NB Secondary Opportunity Associates II LP
		
	By:	 	its general partner, NB Secondary Opportunities Associates II GP LLC
		
	By:	 	 /s/ Sean Ward

	Name:	 	Sean Ward
	Title:	 	Authorized Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	PARTNERS GROUP DIRECT INVESTMENTS 2009, L.P.
		
	By:	 	Partners Group Management VI Limited
Its general partner
		
	By:	 	 /s/ Denis O’Malley

	Name:	 	Denis O’Malley
	Title:	 	Director
		
	By:	 	 /s/ Daniel Stopher

	Name:	 	Daniel Stopher
	Title:	 	Authorised Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	PARTNERS GROUP ACCESS 89, L.P.
		
	By:	 	Partners Group Management (Scotland) Limited Its general partner
		
	By:	 	 /s/ Denis O’Malley

	Name:	 	Denis O’Malley
	Title:	 	Director
		
	By:	 	 /s/ Daniel Stopher

	Name:	 	Daniel Stopher
	Title:	 	Authorised Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	PARTNERS GROUP DISTRESSED 2009, L.P.
		
	By:	 	 Partners Group Management VII Limited
 Its general partner

		
	By:	 	 /s/ Denis O’Malley

	Name:	 	Denis O’Malley
	Title:	 	Director
		
	By:	 	 /s/ Daniel Stopher

	Name:	 	Daniel Stopher
	Title:	 	Authorised Signatory

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	CO-INVESTMENT PARTNERS (NY), L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	CIP Partners II, LLC, its general partner
		
	By:	 	Lexington Advisors Inc., managing member
		
	By:	 	 /s/ Bart D. Osman

	Name:	 	Bart D. Osman
	Title:	 	Executive Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	FISHER LYNCH CO-INVESTMENT PARTNERSHIP, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Fisher Lynch G.P., L.P., its general partner
		
	By:	 	FLC G.P., LLC, its general partner
		
	By:	 	 /s/ Leon Kuan

	Name:	 	Leon Kuan
	Title:	 	Authorized Officer

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	CO-INVESTMENT PARTNERS 2005, L.P.
	as an Incremental Term B-2 Lender
		
	By:	 	CIP Partners II, LLC, its general partner
		
	By:	 	Lexington Advisors Inc., managing member
		
	By:	 	 /s/ Bart D. Osman

	Name:	 	Bart D. Osman
	Title:	 	Executive Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NEW YORK LIFE CAPITAL PARTNERS III, LP,
	as an Incremental Term B-2 Lender
		
	By:	 	NYLCAP Manager LLC, its Investment Manager
		
	By:	 	 /s/ James M. Barker V

	Name:	 	James M. Barker V
	Title:	 	Executive Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	NEW YORK LIFE CAPITAL PARTNERS III-A, LP,
	as an Incremental Term B-2 Lender
		
	By:	 	NYLCAP Manager LLC, its Investment Manager
		
	By:	 	 /s/ James M. Barker V

	Name:	 	James M. Barker V
	Title:	 	Executive Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	RGIP, LLC
	as an Incremental Term B-2 Lender
		
	By:	 	 /s/

	Name:	 	
	Title:	 	

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	SILVER LAKE PARTNERS II, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Silver Lake Technology Associates II, L.L.C, its General Partner
		
	By:	 	 Silver Lake Group, L.L.C.,
 its Managing Member

		
	By:	 	 /s/ Glenn H. Hutchins

	Name:	 	Glenn H. Hutchins
	Title:	 	Managing Member

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	SILVER LAKE TECHNOLOGY INVESTORS II, L.P.
		
	By:	 	 Silver Lake Technology Associates II, L.L.C.,
 its General Partner

		
	By:	 	Silver Lake Group, L.L.C.,
		 	its Managing Member
		
	By:	 	 /s/ Glenn H. Hutchins

	Name:	 	Glenn H. Hutchins
	Title:	 	Managing Member

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	SILVER LAKE TECHNOLOGY INVESTORS III, L.P.
	As an Incremental Term B-2 Lender
		
	By:	 	 Silver Lake Technology Associates III, L.P.,
 its General Partner

		
	By:	 	SLTA III (GP), L.L.C., its General Partner
		
	By:	 	Silver Lake Group, L.L.C., its Managing Member
		
	By:	 	 /s/ Glenn H. Hutchins

	Name:	 	Glenn H. Hutchins
	Title:	 	Managing Member

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	SILVER LAKE PARTNERS III, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	 Silver Lake Technology Associates II, L.P.,
 its General Partner

		
	By:	 	SLTA III (GP), L.L.C., its General Partner
		
	By:	 	 Silver Lake Group, L.L.C.,
 its Managing Member

		
	By:	 	 /s/ Glenn H. Hutchins

	Name:	 	Glenn H. Hutchins
	Title:	 	Managing Member

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	TPG PARTNERS V, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	TPG GenPar V, L.P., its General Partner
		
	By:	 	TPG Advisors V, Inc., its General Partner
		
	By:	 	 /s/ Clive Bode

	Name:	 	Clive Bode
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	TPG FOF V-A, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	TPG GenPar V, L.P., its General Partner
		
	By:	 	TPG Advisors V, Inc., its General Partner
		
	By:	 	 /s/ Clive Bode

	Name:	 	Clive Bode
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	TPG FOF V-B, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	TPG GenPar V, L.P., its General Partner
		
	By:	 	TPG Advisors V, Inc., its General Partner
		
	By:	 	 /s/ Clive Bode

	Name:	 	Clive Bode
	Title:	 	Vice President

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

			
	AVENUE INVESTMENTS, L.P.,
	as an Incremental Term B-2 Lender
		
	By:	 	Avenue Partners, LLC, its General Partner
		
	By:	 	 /s/

	Name:	 	
	Title:	 	

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

 ANNEX A 
 GUARANTOR CONSENT AND REAFFIRMATION 
             , 2009 
 Reference is made to Amendment
No. 1 attached as Exhibit A hereto (“Amendment No. 1”), dated as of             , 20     to the Credit Agreement dated as
of October 26, 2007 (as amended, supplemented or otherwise modified prior to the date hereof, the “Credit Agreement”), among Avaya Inc. (the “Borrower”), Sierra Holdings Corp., Citibank, N.A., as Administrative
Agent, Swing Line Lender and L/C Issuer, and each Lender from time to time party thereto. Capitalized terms used but not otherwise defined in this Guarantor Consent and Reaffirmation (this “Consent”) are used with the meanings
attributed thereto in Amendment No. 1. 
 Each Guarantor hereby consents to the execution, delivery and performance of
Amendment No. 1 and agrees that each reference to the Credit Agreement in the Loan Documents shall, on and after the Amendment No. 1 Effective Date, be deemed to be a reference to the Credit Agreement as amended by Amendment No. 1.

 Each Guarantor hereby acknowledges and agrees that, after giving effect to Amendment No. 1, all of its respective
obligations and liabilities under the Loan Documents to which it is a party, as such obligations and liabilities have been amended by Amendment No. 1, are reaffirmed, and remain in full force and effect. 
 After giving effect to Amendment No. 1, each Guarantor reaffirms each Lien granted by it to the Administrative Agent for the benefit of
the Secured Parties under each of the Loan Documents to which it is a party, which Liens shall continue in full force and effect during the term of the Credit Agreement as amended by Amendment No. 1, and shall continue to secure the Secured
Obligations (after giving effect to Amendment No. 1), in each case, on and subject to the terms and conditions set forth in the Credit Agreement, as amended by Amendment No. 1, and the other Loan Documents. 
 Nothing in this Consent shall create or otherwise give rise to any right to consent on the part of the Guarantors to the extent not required
by the express terms of the Loan Documents. 
 This Consent is a Loan Document and shall be governed by, and construed and
interpreted in accordance with, the law of the state of New York. 
 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

 IN WITNESS WHEREOF, the parties hereto have duly executed this Consent as of the date first
set forth above. 
  

			
	SIERRA HOLDINGS CORP.
	AVAYA ASIA PACIFIC INC.
	AVAYA CALA INC.
	AVAYA EMEA LTD.
	AVAYA FEDERAL SOLUTIONS, INC.
	AVAYA INTEGRATED CABINET SOLUTIONS INC.
	AVAYA MANAGEMENT SERVICES INC.
	AVAYA WORLD SERVICES INC.
	TECHNOLOGY CORPORATION OF AMERICA, INC.
	UBIQUITY SOFTWARE CORPORATION
	VPNET TECHNOLOGIES, INC.
	AVAYA HOLDINGS LLC
	AVAYA HOLDINGS TWO, LLC
	OCTEL COMMUNICATIONS LLC
		
	By:	 	  

	Name:	 	
	Title:	 	

 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

 Exhibit A to 
 Guarantor Consent and Reaffirmation 
 Amendment
No. 1 
 [see attached] 
 [SIGNATURE PAGE TO AMENDMENT NO. 1] 

 EXHIBIT A 
 FORM OF 
 COMMITTED LOAN NOTICE 
  

	To:	Citibank, N.A., as Administrative Agent 

 Citigroup Global Loans 
 2 Penns Way, Suite 100 
 New Castle, DE 19720 
 Attention: [                                ] 
 [Date] 
 Ladies and Gentlemen:

 Reference is made to the Credit Agreement dated as of October 26, 2007 (as amended, supplemented or otherwise modified
from time to time, the “Credit Agreement”), among Avaya Inc. (the “Borrower”), Sierra Holdings Corp., Citibank, N.A., as administrative agent (in such capacity, the “Administrative Agent”), Swing
Line Lender and L/C Issuer, and each lender from time to time party thereto. Capitalized terms used herein and not otherwise defined herein shall have the meanings assigned to such terms in the Credit Agreement. 
 The Borrower hereby gives you notice, irrevocably, pursuant to Section 2.02(a) of the Credit Agreement that it hereby requests (select one):

  

	 	 ̈	A Borrowing of new Loans 

  

	 	 ̈	A conversion of Loans 

  

	 	 ̈	A continuation of Loans 

 to be made on the
terms set forth below: 
  

							
	(A)	  	Class of Borrowing1	  		  	  

				
	(B)	  	Date of Borrowing, conversion or continuation (which is a Business Day)	  		  	

  
  

	1	 Term B-1, Incremental Term B-2, Dollar Revolving Credit or Alternative Currency Revolving Credit. 

  

 2 

							
	(C)	  	Principal amount2	  		  	  

				
	(D)	  	Type of Loan3	  		  	  

				
	(E)	  	Interest Period4	  		  	  

				
	(F)	  	Currency of Loan	  		  	  

 [The Borrower hereby represents and warrants that the conditions
to lending specified in Section[s] 4.02(a) [and (b)]5
of the Credit Agreement will be satisfied as of the date of Borrowing set forth above.]6 
 [The above request has been made to the Administrative Agent by telephone at
(212) [            ]]. 
  
  

	2	 Eurocurrency Rate Loans shall be in minimum of $1,000,000 (and any amount in excess of $1,000,000 shall be an integral multiple of $500,000). Base Rate
Loans shall be in minimum of $500,000 (and any amount in excess of $500,000 shall be an integral multiple of $100,000). 

	3	 Specify Eurocurrency or Base Rate. Alternative Currency Revolving Loans and Euro Term Loans must be Eurocurrency. 

	4	 Applicable for Eurocurrency Borrowings/Loans only. 

	5	 Inapplicable for the initial Credit Extensions on the Closing Date. 

	6	 Applicable for Borrowings of new Loans only. 

  

 3 

 EXHIBIT A 
  

			
	AVAYA INC.
		
	By:	 	  

	Name:	 	
	Title:	 	

 EXHIBIT C-1 
 LENDER: [—] 
 PRINCIPAL AMOUNT: $[—] 
 FORM OF 
 TERM B-1 NOTE 
 New York, New York 
 [Date] 
 FOR VALUE
RECEIVED, the undersigned, AVAYA INC., a Delaware corporation (the “Borrower”), hereby promises to pay to the Lender set forth above (the “Lender”) or its registered assigns, in lawful money of the United States of
America in immediately available funds at the Administrative Agent’s Office (such term, and each other capitalized term used but not defined herein, having the meaning assigned to it in the Credit Agreement dated as of October 26, 2007 (as
amended, supplemented or otherwise modified from time to time, the “Credit Agreement”), among the Borrower, Sierra Holdings Corp., Citibank, N.A., as administrative agent (in such capacity, the “Administrative
Agent”), Swing Line Lender and L/C Issuer, and each lender from time to time party thereto) (i) on the dates set forth in the Credit Agreement, the principal amounts set forth in the Credit Agreement with respect to Term B-1 Loans made
by the Lender to the Borrower pursuant to Section 2.01(a)(i) of the Credit Agreement and (ii) on each Interest Payment Date, interest at the rate or rates per annum as provided in the Credit Agreement on the unpaid principal amount of all
Term B-1 Loans made by the Lender to the Borrower pursuant to the Credit Agreement. 
 The Borrower promises to pay interest, on
demand, on any overdue principal and, to the extent permitted by law, overdue interest from their due dates at the rate or rates provided in the Credit Agreement. 
 The Borrower hereby waives diligence, presentment, demand, protest and notice of any kind whatsoever. The nonexercise by the holder hereof of any of its rights hereunder in any particular instance shall
not constitute a waiver thereof in that or any subsequent instance. 
 All borrowings evidenced by this note and all payments
and prepayments of the principal hereof and interest hereon and the respective dates thereof shall be endorsed by the holder hereof on the schedule attached hereto and made a part hereof or on a continuation thereof which shall be attached hereto
and made a part hereof, or otherwise recorded by such holder in its internal records; provided, however, that the failure of the holder hereof to make such a notation or any error in such notation shall not affect the obligations of
the Borrower under this note. 
 This note is one of the Term B-1 Notes referred to in the Credit Agreement that, among other
things, contains provisions for the acceleration of the maturity hereof upon the happening of certain events, for optional and mandatory prepayment of the principal hereof prior to the maturity hereof and for the amendment or waiver of certain
provisions of the Credit

  

 2 

 
Agreement, all upon the terms and conditions therein specified. This note is secured and guaranteed as provided in the Credit Agreement and the Collateral Documents. Reference is hereby made to
the Credit Agreement and the Collateral Documents for a description of the properties and assets in which a security interest has been granted, the nature and extent of the security and guarantees, the terms and conditions upon which the security
interest and each guarantee was granted and the rights of the holder of this note in respect thereof. 
 THIS NOTE MAY NOT BE
TRANSFERRED EXCEPT IN COMPLIANCE WITH THE TERMS OF THE CREDIT AGREEMENT. TRANSFERS OF THIS NOTE MUST BE RECORDED IN THE REGISTER MAINTAINED BY THE ADMINISTRATIVE AGENT PURSUANT TO THE TERMS OF THE CREDIT AGREEMENT. 
 THIS NOTE SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAW OF THE STATE OF NEW YORK. 
 [THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK] 
  

 3 

			
	AVAYA INC.
		
	By:	 	  

	Name:	 	
	Title:	 	

  

 4 

 LOANS AND PAYMENTS 
  

											
	 Date
	 	 Amount of Loan
	 	 Maturity Date
	 	 Payments of
 Principal/Interest
	 	 Principal
 Balance of Note
	 	 Name of
 Person Making
 the Notation

		 		 		 		 		 	
		 		 		 		 		 	

  

 5 

 EXHIBIT C-2 
 LENDER: [—] 
 PRINCIPAL AMOUNT: $[—] 
 FORM OF 
 INCREMENTAL TERM B-2 NOTE 
 New York, New York

 [Date] 
 FOR VALUE RECEIVED, the undersigned, AVAYA INC., a Delaware corporation (the “Borrower”), hereby promises to pay to the Lender set forth above (the “Lender”) or its registered assigns, in lawful money of
the United States of America in immediately available funds at the Administrative Agent’s Office (such term, and each other capitalized term used but not defined herein, having the meaning assigned to it in the Credit Agreement dated as of
October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Credit Agreement”), among the Borrower, Sierra Holdings Corp., Citibank, N.A., as administrative agent (in such capacity, the
“Administrative Agent”), Swing Line Lender and L/C Issuer, and each lender from time to time party thereto) (i) on the dates set forth in the Credit Agreement, the principal amounts set forth in the Credit Agreement with
respect to Incremental Term B-2 Loans made by the Lender to the Borrower pursuant to Section 2.01(a)(ii) of the Credit Agreement and (ii) on each Interest Payment Date, interest at the rate or rates per annum as provided in the Credit
Agreement on the unpaid principal amount of all Incremental Term B-2 Loans made by the Lender to the Borrower pursuant to the Credit Agreement. 
 The Borrower promises to pay interest, on demand, on any overdue principal and, to the extent permitted by law, overdue interest from their due dates at the rate or rates provided in the Credit Agreement.

 The Borrower hereby waives diligence, presentment, demand, protest and notice of any kind whatsoever. The nonexercise by the
holder hereof of any of its rights hereunder in any particular instance shall not constitute a waiver thereof in that or any subsequent instance. 
 All borrowings evidenced by this note and all payments and prepayments of the principal hereof and interest hereon and the respective dates thereof shall be endorsed by the holder hereof on the schedule
attached hereto and made a part hereof or on a continuation thereof which shall be attached hereto and made a part hereof, or otherwise recorded by such holder in its internal records; provided, however, that the failure of the holder
hereof to make such a notation or any error in such notation shall not affect the obligations of the Borrower under this note. 
 This note is one of the Incremental Term B-2 Notes referred to in the Credit Agreement that, among other things, contains provisions for the acceleration of the maturity hereof upon the happening of certain events, for optional and
mandatory prepayment of the principal hereof prior to the maturity hereof and for the amendment or waiver of certain

  

 6 

 
provisions of the Credit Agreement, all upon the terms and conditions therein specified. This note is secured and guaranteed as provided in the Credit Agreement and the Collateral Documents.
Reference is hereby made to the Credit Agreement and the Collateral Documents for a description of the properties and assets in which a security interest has been granted, the nature and extent of the security and guarantees, the terms and
conditions upon which the security interest and each guarantee was granted and the rights of the holder of this note in respect thereof. 
 THIS NOTE MAY NOT BE TRANSFERRED EXCEPT IN COMPLIANCE WITH THE TERMS OF THE CREDIT AGREEMENT. TRANSFERS OF THIS NOTE MUST BE RECORDED IN THE REGISTER MAINTAINED BY THE ADMINISTRATIVE AGENT PURSUANT TO
THE TERMS OF THE CREDIT AGREEMENT. 
 THIS NOTE SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAW OF THE
STATE OF NEW YORK. 
 [THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK] 
  

 7 

			
	AVAYA INC.
		
	By:	 	  

	Name:	 	
	Title:	 	

  

 8 

 LOANS AND PAYMENTS 
  

											
	 Date
	 	 Amount of Loan
	 	 Maturity Date
	 	 Payments of
 Principal/Interest
	 	 Principal
 Balance of Note
	 	 Name of
 Person Making
 the Notation

		 		 		 		 		 	
		 		 		 		 		 	

  

 9 

 EXHIBIT E 
 FORM OF 
 ASSIGNMENT AND ASSUMPTION 
 This Assignment and Assumption (this “Assignment and Assumption”) is dated as of the Effective Date set
forth below and is entered into by and between [the] [each]1 Assignor (as defined below) and [the] [each]2
Assignee (as defined below) pursuant to Section 10.07 of the Credit Agreement dated as of October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Credit Agreement”), among Avaya Inc., a
Delaware corporation (the “Borrower”), Sierra Holdings Corp., Citibank, N.A., as administrative agent (in such capacity, the “Administrative Agent”), Swing Line Lender and L/C Issuer, and each lender from time to
time party thereto, receipt of a copy of which is hereby acknowledged by [the] [each] Assignee. [It is understood and agreed that the rights and obligations of [the Assignors] [the Assignees]3 hereunder are several and not joint.]4 Capitalized terms used in this Assignment and Assumption and not otherwise defined herein have the meanings specified
in the Credit Agreement. The Standard Terms and Conditions set forth in Annex 1 attached hereto are hereby agreed to and incorporated herein by reference and made a part of this Assignment and Assumption as if set forth herein in full.

 For an agreed consideration, [the] [each] Assignor hereby irrevocably sells and assigns to [the Assignee] [the respective
Assignees], and [the] [each] Assignee hereby irrevocably purchases and assumes from [the Assignor] [the respective Assignors], subject to and in accordance with the Standard Terms and Conditions and the Credit Agreement, as of the Effective Date
inserted by the Administrative Agent as contemplated below, (i) all of [the Assignor’s] [the respective Assignors’] rights and obligations in [its capacity as a Lender] [their respective capacities as Lenders] under the Credit
Agreement, any other Loan Documents and any other documents or instruments delivered pursuant to any of the foregoing to the extent related to the amount and percentage interest identified below of all of such outstanding rights and obligations of
[the Assignor] [the respective Assignors] under the facility identified below (including participations in any Letters of Credit or Swing Line Loans included in such facility) and (ii) to the extent permitted to be assigned under applicable
law, all claims, suits, causes of 
  
  

	1	 For bracketed language here and elsewhere in this form relating to the Assignor(s), if the assignment is from a single Assignor, choose the first
bracketed language. If the assignment is from multiple Assignors, choose the second bracketed language. 

	2	 For bracketed language here and elsewhere in this form relating to the Assignee(s), if the assignment is to a single Assignee, choose the first
bracketed language. If the assignment is to multiple Assignees, choose the second bracketed language. 

	3	 Select as appropriate. 

	4	 Include bracketed language if there are either multiple Assignors or multiple Assignees.

  

 10 

 
action and any other right of [the Assignor (in its capacity as a Lender)] [the respective Assignors (in their respective capacities as Lenders)] against any Person, whether known or unknown,
arising under or in connection with the Credit Agreement, any other Loan Document or any other documents or instruments delivered pursuant to any of the foregoing or the transactions governed thereby or in any way based on or related to any of the
foregoing, including, but not limited to, contract claims, tort claims, malpractice claims, statutory claims and all other claims at law or in equity related to the rights and obligations sold and assigned by [the] [any] Assignor to [the] [any]
Assignee pursuant to clause (i) above (the rights and obligations sold and assigned pursuant to clauses (i) and (ii) above being referred to herein collectively as [the] [an] “Assigned Interest”). Such sale and
assignment is without recourse to [the] [any] Assignor and, except as expressly provided in this Assignment and Assumption, without representation or warranty by [the] [any] Assignor. 
  

					
	1.	  	Assignor[s] (the “Assignor[s]”):	  	  

			
	2.	  	Assignee[s] (the “Assignee[s]”):	  	  

					
			
		  	 Assignee is an Affiliate of: [Name of Lender]	  	
			
		  	 Assignee is an Approved Fund of: [Name of Lender]	  	
			
	3.	  	 Borrower: Avaya Inc.	  	
			
	4.	  	 Administrative Agent: Citibank, N.A.	  	
			
	5.	  	 Assigned Interest:	  	

  

									
	 Facility
	  	Aggregate Amount of
Commitment/Loans of all
Lenders	  	Amount of
Commitment/Loans

Assigned	  	Percentage Assigned
of Commitment/

Loans5
	 Dollar Revolving Credit Facility
	  	$	 	  	$	 	  	%
	 Alternative Currency Revolving Credit Facility
	  	$	 	  	$	 	  	%
	 Term B-1 Loans
	  	$	 	  	$	 	  	%
	 Incremental Term B-2 Loans
	  	$	 	  	$	 	  	%

 Effective Date: 
  
  

	5	 Set forth, to at least 8 decimals, as a percentage of the Commitment/Loans of all Lenders thereunder. 

  

 11 

 The terms set forth in this Assignment and Assumption are hereby agreed to: 
  

			
	[NAME OF ASSIGNOR], as Assignor,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	[NAME OF ASSIGNEE], as Assignee,
		
	By:	 	  

	Name:	 	
	Title:	 	

  

 12 

			
	[Consented to and]6 Accepted:
	
	 CITIBANK, N.A.,
 as
Administrative Agent,

		
	By:	 	  

	Name:	 	
	Title:	 	
	
	 [Consented to]7: [    ],
  
 as a Principal L/C Issuer,

		
	By:	 	  

	Name:	 	
	Title:	 	
	
	[Consented to] 8:
	
	 CITIBANK, N.A.,
 as
Swing Line Lender,

		
	By:	 	  

	Name:	 	
	Title:	 	

  
  

	6	 No consent of the Administrative Agent shall be required for an assignment of all or any portion of a Term Loan to another Lender, an Affiliate of a
Lender or an Approved Fund. 

	7	 No consent of the Principal L/C Issuers shall be required for any assignment of a Term Loan or any assignment to an Agent or an Affiliate of an Agent.

	8	 Only required for any assignment of any of the Dollar Revolving Credit Facility. 

  

 13 

			
	AVAYA INC.9
		
	By:	 	  

	Name:	 	
	Title:	 	

  
  

	9	 No consent of the Borrower shall be required for an assignment to a Lender, an Affiliate of a Lender, an Approved Fund or, if an Event of Default under
Section 8.01(a) or, solely with respect to the Borrower, Section 8.01(f) of the Credit Agreement has occurred and is continuing, any Assignee. 

  

 14 

 CREDIT AGREEMENT16 
 STANDARD TERMS AND CONDITIONS FOR 
 ASSIGNMENT AND ASSUMPTION

 1. Representations and Warranties. 
 1.1 Assignor. [The] [Each] Assignor (a) represents and warrants that (i) it is the legal and beneficial owner of [the] [the relevant] Assigned Interest, (ii) [the] [such] Assigned
Interest is free and clear of any lien, encumbrance or other adverse claim and (iii) it has full power and authority, and has taken all action necessary, to execute and deliver this Assignment and Assumption and to consummate the transactions
contemplated hereby; and (b) assumes no responsibility with respect to (i) any statements, warranties or representations made in or in connection with the Credit Agreement or any other Loan Document, (ii) the execution, legality,
validity, enforceability, genuineness, sufficiency or value of the Loan Documents or any collateral thereunder, (iii) the financial condition of Holdings, the Borrower, or any of their Subsidiaries or Affiliates or any other Person obligated in
respect of any Loan Document or (iv) the performance or observance by Holdings, the Borrower, or any of their Subsidiaries or Affiliates or any other Person of any of their respective obligations under any Loan Document. 
 1.2. Assignee. [The] [Each] Assignee (a) represents and warrants that (i) it has full power and authority, and has taken
all action necessary, to execute and deliver this Assignment and Assumption and to consummate the transactions contemplated hereby and to become a Lender under the Credit Agreement, (ii) it meets all the requirements to be an assignee under
Section 10.07(b) of the Credit Agreement (subject to such consents, if any, as may be required under Section 10.07(b)(i) of the Credit Agreement), (iii) from and after the Effective Date, it shall be bound by the provisions of the
Credit Agreement and, to the extent of [the] [the relevant] Assigned Interest, shall have the obligations of a Lender thereunder, (iv) it is sophisticated with respect to decisions to acquire assets of the type represented by [the] [such]
Assigned Interest and either it, or the Person exercising discretion in making its decision to acquire [the] [such] Assigned Interest, is experienced in acquiring assets of such type, (v) it has received a copy of the Credit Agreement, and has
received copies of the most recent financial statements delivered pursuant to Section 4.01(g) or 6.01 of the Credit Agreement, as applicable, and such other documents and information as it deems appropriate to make its own credit analysis and
decision to enter into this Assignment and Assumption and to purchase [the] [such] Assigned Interest, (vi) it has, independently and without reliance on any Agent or any other Lender and based on such documents and information as it has deemed
appropriate, made its own credit analysis and decision to enter into this Assignment and Assumption and to purchase [the] [such] Assigned Interest, (vii) if it is not already a Lender under the Credit Agreement, attached to the 
  
  

	16	 Capitalized terms used herein and not otherwise defined herein shall have the meanings assigned to such terms in the Credit Agreement dated as of
October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Credit Agreement”), among Avaya Inc. (the “Borrower”), Sierra Holdings Corp., Citibank, N.A., as administrative agent (in such
capacity, the “Administrative Agent”), Swing Line Lender and L/C Issuer, and each lender from time to time party thereto.

 
Assignment and Assumption is an Administrative Questionnaire, (viii) the Administrative Agent has received a processing and recordation fee of $3,500 as of the Effective Date and
(ix) if it is a Foreign Lender, attached to the Assignment and Assumption is any documentation required to be delivered by it pursuant to Section 3.01 of the Credit Agreement, duly completed and executed by the Assignee and (b) agrees
that (i) it will, independently and without reliance upon any Agent, [the] [any] Assignor or any other Lender, and based on such documents and information as it shall deem appropriate at the time, continue to make its own credit decisions in
taking or not taking action under the Loan Documents, and (ii) it will perform in accordance with their terms all of the obligations which by the terms of the Loan Documents are required to be performed by it as a Lender. 
 2. Payments. From and after the Effective Date, the Administrative Agent shall make all payments in respect of [the] [each] Assigned
Interest (including payments of principal, interest, fees and other amounts) to [the] [each] Assignor for amounts which have accrued to but excluding the Effective Date and to [the] [each] Assignee for amounts which have accrued from and after the
Effective Date. 
 3. General Provisions. This Assignment and Assumption shall be binding upon and inure to the benefit
of the parties hereto and their respective successors and assigns. This Assignment and Assumption may be executed in any number of counterparts, which together shall constitute one instrument. Delivery of an executed counterpart of a signature page
of this Assignment and Assumption by telecopy shall be effective as delivery of a manually executed counterpart of this Assignment and Assumption. This Assignment and Assumption shall be governed by, and construed in accordance with, the law of the
State of New York.Pledge and Security Agreement

 Exhibit 10.6 
  
  
 PLEDGE AND SECURITY AGREEMENT 
 dated as of 
 October 26, 2007 
 among 
 AVAYA INC., 
 as Parent Borrower 
 SIERRA HOLDINGS CORP., 
 as Holdings 
 CERTAIN
SUBSIDIARIES OF AVAYA INC. 
 IDENTIFIED HEREIN, as Subsidiary Borrowers 
 and 
 CITICORP USA, INC. 
 as Administrative Agent 
  
  

 TABLE OF CONTENTS 
  

					
	 	  	 	  	Page
	 ARTICLE I

	
	 DEFINITIONS

			
	 SECTION 1.01.
	  	CREDIT AGREEMENT	  	1
	 SECTION 1.02.
	  	OTHER DEFINED TERMS	  	1
	
	 ARTICLE II

	
	 PLEDGE OF SECURITIES

			
	 SECTION 2.01.
	  	PLEDGE	  	6
	 SECTION 2.02.
	  	DELIVERY OF THE PLEDGED COLLATERAL	  	6
	 SECTION 2.03.
	  	REPRESENTATIONS, WARRANTIES AND COVENANTS	  	7
	 SECTION 2.04.
	  	CERTIFICATION OF LIMITED LIABILITY COMPANY AND LIMITED PARTNERSHIP INTERESTS	  	8
	 SECTION 2.05.
	  	REGISTRATION IN NOMINEE NAME; DENOMINATIONS	  	9
	 SECTION 2.06.
	  	VOTING RIGHTS; DIVIDENDS AND INTEREST	  	9
	
	 ARTICLE III

	
	 SECURITY INTERESTS IN PERSONAL PROPERTY

			
	 SECTION 3.01.
	  	SECURITY INTEREST	  	11
	 SECTION 3.02.
	  	REPRESENTATIONS AND WARRANTIES	  	13
	 SECTION 3.03.
	  	COVENANTS	  	14
	 SECTION 3.04.
	  	OTHER ACTIONS	  	16
	 SECTION 3.05.
	  	SECOND PRIORITY NATURE OF CERTAIN LIENS	  	17
	
	 ARTICLE IV

	
	 REMEDIES

			
	 SECTION 4.01.
	  	REMEDIES UPON DEFAULT	  	17
	 SECTION 4.02.
	  	APPLICATION OF PROCEEDS	  	18
	 SECTION 4.03.
	  	GRANT OF LICENSE TO USE INTELLECTUAL PROPERTY; POWER OF ATTORNEY	  	19
	 SECTION 4.04.
	  	CERTAIN MATTERS RELATING TO ACCOUNTS	  	19
	
	 ARTICLE V

	
	 INDEMNITY, SUBROGATION AND SUBORDINATION

			
	 SECTION 5.01.
	  	INDEMNITY	  	20

  

 -i- 

					
	 	  	 	  	Page
	 SECTION 5.02.
	  	CONTRIBUTION AND SUBROGATION	  	20
	 SECTION 5.03.
	  	SUBORDINATION	  	20
	
	 ARTICLE VI

	
	 MISCELLANEOUS

			
	 SECTION 6.01.
	  	NOTICES	  	20
	 SECTION 6.02.
	  	WAIVERS; AMENDMENT	  	21
	 SECTION 6.03.
	  	ADMINISTRATIVE AGENT’S FEES AND EXPENSES	  	21
	 SECTION 6.04.
	  	SUCCESSORS AND ASSIGNS	  	21
	 SECTION 6.05.
	  	SURVIVAL OF AGREEMENT	  	21
	 SECTION 6.06.
	  	COUNTERPARTS; EFFECTIVENESS; SUCCESSORS AND ASSIGNS; SEVERAL AGREEMENT	  	22
	 SECTION 6.07.
	  	SEVERABILITY	  	22
	 SECTION 6.08.
	  	RIGHT OF SET-OFF	  	22
	 SECTION 6.09.
	  	GOVERNING LAW; JURISDICTION; VENUE; WAIVER OF JURY TRIAL; CONSENT TO SERVICE OF PROCESS	  	23
	 SECTION 6.10.
	  	HEADINGS	  	23
	 SECTION 6.11.
	  	SECURITY INTEREST ABSOLUTE	  	23
	 SECTION 6.12.
	  	INTERCREDITOR AGREEMENT GOVERNS	  	23
	 SECTION 6.13.
	  	TERMINATION OR RELEASE	  	23
	 SECTION 6.14.
	  	ADDITIONAL SUBSIDIARY BORROWERS	  	24
	 SECTION 6.15.
	  	ADMINISTRATIVE AGENT APPOINTED ATTORNEY-IN-FACT	  	24
	 SECTION 6.16.
	  	GENERAL AUTHORITY OF THE ADMINISTRATIVE AGENT	  	25
	 SECTION 6.17.
	  	REASONABLE CARE	  	25
	 SECTION 6.18.
	  	MORTGAGES	  	25
	 SECTION 6.19.
	  	REINSTATEMENT	  	26
	 SECTION 6.20.
	  	MISCELLANEOUS	  	26
			
	 ANNEX A
	  	List of Subsidiary Borrowers	  	
			
	 Schedules
	  		  	
			
	 SCHEDULE I
	  	Pledged Equity; Pledged Debt	  	
	 SCHEDULE II
	  	Commercial Tort Claims	  	
	 SCHEDULE III
	  	Additional Foreign Subsidiaries	  	
			
	 Exhibits
	  		  	
			
	 EXHIBIT I
	  	Form of Security Agreement Supplement	  	
	 EXHIBIT II
	  	Form of Perfection Certificate	  	
	 EXHIBIT III
	  	Form of Patent Security Agreement	  	
	 EXHIBIT IV
	  	Form of Trademark Security Agreement	  	
	 EXHIBIT V
	  	Form of Copyright Security Agreement	  	

  

 -ii- 

 PLEDGE AND SECURITY AGREEMENT dated as of October 26, 2007 among SIERRA HOLDINGS CORP., a Delaware
corporation (“Holdings”), AVAYA INC., a Delaware corporation (the “Parent Borrower”), certain Subsidiaries of the Parent Borrower from time to time party hereto and CITICORP USA, INC., as administrative agent for
the Secured Parties (as defined below). 
 Reference is made to the Credit Agreement dated as of October 26, 2007 (as amended, amended
and restated, supplemented or otherwise modified from time to time, the “Credit Agreement”), among the Parent Borrower, Holdings, certain Subsidiaries of the Parent Borrower from time to time party thereto (the “Subsidiary
Borrowers” and, together with the Parent Borrower, the “Borrowers”), CITICORP USA, INC., as Administrative Agent and Swing Line Lender, CITIBANK, N.A., as L/C Issuer, and each lender from time to time party thereto
(collectively, the “Lenders” and individually, a “Lender”). The Lenders have agreed to extend credit to the Borrowers subject to the terms and conditions set forth in the Credit Agreement. The obligations of the
Lenders to extend such credit are conditioned upon, among other things, the execution and delivery of this Agreement. Each of Holdings and each of the Subsidiaries party hereto is an affiliate of the Parent Borrower and will derive substantial
benefits from the extension of credit to the Borrowers pursuant to the Credit Agreement and is willing to execute and deliver this Agreement in order to induce the Lenders to extend such credit. Accordingly, the parties hereto agree as follows:

 ARTICLE I 
 Definitions

 SECTION 1.01. Credit Agreement. 
 (a) Capitalized terms used in this Agreement and not otherwise defined herein have the meanings specified in the Credit Agreement. All terms defined in the New York UCC (as defined herein) and not defined in this
Agreement have the meanings specified therein; the term “instrument” shall have the meaning specified in Article 9 of the New York UCC. 
 (b) The rules of construction specified in Article I of the Credit Agreement also apply to this Agreement. 
 SECTION 1.02. Other Defined Terms. As used in this Agreement, the following terms have the meanings specified below: 
 “Account Debtor” means any Person who is or who may become obligated to any Grantor under, with respect to or on account of an Account. 
 “Accounts” has the meaning specified in Article 9 of the New York UCC. 
 “Administrative Agent” means Citicorp USA, Inc., as Administrative Agent under the Credit Agreement, or any successor Administrative Agent thereunder. 
 “Agreement” means this Pledge and Security Agreement. 
 “Article 9 Collateral” has the meaning assigned to such term in Section 3.01(a). 
 “Claiming Party” has the meaning assigned to such term in Section 5.02. 

 “Collateral” means the Article 9 Collateral and the Pledged Collateral. 
 “Contributing Party” has the meaning assigned to such term in Section 5.02. 
 “Copyright License” means any written agreement, now or hereafter in effect, granting any right to any third party under any Copyright
now or hereafter owned by any Grantor or that such Grantor otherwise has the right to license, or granting any right to any Grantor under any Copyright now or hereafter owned by any third party, and all rights of such Grantor under any such
agreement. 
 “Copyrights” means all of the following now owned or hereafter acquired by any Grantor: (a) all copyright
rights in any work subject to the copyright laws of the United States, whether as author, assignee, transferee or otherwise, and (b) all registrations and applications for registration of any such copyright in the United States, including
registrations, recordings, supplemental registrations and pending applications for registration in the USCO. 
 “Credit
Agreement” has the meaning assigned to such term in the preliminary statement of this Agreement. 
 “Cash Flow Priority
Collateral” has the meaning given to such term in the Intercreditor Agreement. 
 “Discharge of Cash Flow
Obligations” has the meaning given to such term in the Intercreditor Agreement. 
 “Excluded Assets” means: 
 (a) assets owned by any Grantor on the date hereof or hereafter acquired that are subject to a Lien of the type described in
Section 7.01(i) of the Credit Agreement that is permitted to be incurred pursuant to the provisions of the Credit Agreement if and to the extent that the contract or other agreement pursuant to which such Lien is granted (or the documentation
relating thereto) validly prohibits the creation of any other Lien on such asset; 
 (b) any assets or properties that are
acquired pursuant to a Permitted Acquisition (or that are owned by a Subsidiary acquired pursuant to a Permitted Acquisition), so long as such assets or properties are subject to a Lien permitted by Section 7.01(p) of the Credit Agreement and
solely to the extent that the terms of the agreements relating to such Lien prohibit the security interest under this Agreement from attaching to such assets or properties, which secured Indebtedness is incurred or assumed in connection with such
Permitted Acquisition; 
 (c) any Intellectual Property to the extent that the attachment of the security interest of this
Agreement thereto, or any assignment thereof, would result in the forfeiture of the Grantors’ rights in such property including, without limitation, any Trademark applications filed in the USPTO on the basis of such Grantor’s
“intent-to-use” such Trademark, unless and until acceptable evidence of use of such Trademark has been filed with the USPTO pursuant to Section 1(c) or Section 1(d) of the Lanham Act (15 U.S.C. 1051, et seq.), to the extent that
granting a lien in such Trademark application prior to such filing would adversely affect the enforceability or validity of such Trademark application; 
 (d) any rights of a Grantor arising under any contract, lease, instrument, license or other document or any Intellectual Property subject thereto to the extent that and only for so long as the grant of a security
interest therein would (x) constitute a violation of a valid and 

  

 -2- 

 
enforceable restriction in respect of, or result in the abandonment, invalidation or unenforceability of any right, title and interest of such Grantor in,
such rights in favor of a third party or under any law, regulation, permit, order or decree of any Governmental Authority (for the avoidance of doubt, the restrictions described herein shall not include negative pledges or similar undertakings in
favor of a lender or other financial counterparty), or (y) result in a breach, termination, or default under any such contract, lease, instrument, license or other document, or expressly give any other party in respect of any such contract,
lease, instrument, license or other document or any Intellectual Property subject thereto, the right to terminate its obligations thereunder, provided, however, that the limitation set forth in this clause (e) shall not affect,
limit, restrict or impair the grant by a Grantor of a security interest pursuant to this Agreement in any such Collateral to the extent that an otherwise applicable prohibition or restriction on such grant is rendered ineffective pursuant to
Section 9-406, 9-407, 9-408 or 9-409 of the Uniform Commercial Code of any relevant jurisdiction or any other applicable law or principles of equity and provided, further, that, at such time as the condition causing the conditions
in subclauses (x) and (y) of this clause (e) shall be remedied, whether by contract, change of law or otherwise, the contract, lease, instrument, license or other documents shall immediately cease to be an Excluded Asset, and any
security interest that would otherwise be granted herein shall attach immediately to such contract, lease, instrument, license or other document or any Intellectual Property subject thereto, or to the extent severable, to any portion thereof that
does not result in any of the conditions in subclauses (x) or (y) above; 
 (e) any assets to the extent and for so
long as the pledge of such assets is prohibited by law and such prohibition is not overridden by the Uniform Commercial Code or other applicable law; and 
 (f) any asset with respect to which the Administrative Agent and the Parent Borrower have reasonably determined in writing that the costs of providing a security interest in such asset is excessive in relation to the
practical benefits to be obtained by the Lenders. 
 “Excluded Security” means 
 (a) more than 65% of the issued and outstanding Voting Stock, and more than 65% of all other outstanding Equity Interests, of any Foreign Subsidiary that
is a direct subsidiary of a Loan Party; 
 (b) more than 65% of the issued and outstanding Voting Stock, and more than 65% of all other
outstanding Equity Interests, of any Domestic Subsidiary that is a disregarded entity for U.S. federal income tax purposes if substantially all of its assets consist of the stock of one or more Foreign Subsidiaries that are controlled foreign
corporations within the meaning of Section 957 of the Code; 
 (c) for 180 days after the Closing Date (which period may be extended by
the Administrative Agent in writing in its sole discretion), any Equity Interests of any Foreign Subsidiary that is listed on Schedule III; 
 (d) any Equity Interests of any Unrestricted Subsidiary (until such time as any Unrestricted Subsidiary becomes a Restricted Subsidiary in accordance with the Credit Agreement); 
 (e) any Equity Interests of any Subsidiary that is not directly held by a Loan Party; 
 (f) any Equity Interests of any Person that is not a Subsidiary of a Loan Party (other than any such Equity Interests held in a securities account);

  

 -3- 

 (g) any interest in a joint venture or non-wholly owned Restricted Subsidiary to the extent and for so
long as the attachment of the security interest created hereby therein would violate any joint venture agreement, organization document, shareholders agreement or equivalent agreement relating to such joint venture or non-wholly owned Restricted
Subsidiary that was entered into for legitimate and customary business reasons; 
 (h) any Equity Interests of any Subsidiary acquired
pursuant to a Permitted Acquisition that are subject to a Lien permitted by Section 7.01(v) of the Credit Agreement and solely to the extent that the terms of the agreements relating to such Lien prohibit the security interest under this
Agreement from attaching to such Equity Interests, which secured Indebtedness is incurred or assumed in connection with such Permitted Acquisition; 
 (i) any shares of stock or debt to the extent and for so long as the pledge of such shares of stock or debt is prohibited by law and such prohibition is not overridden by applicable law; and 
 (j) any Equity Interests of any Subsidiary with respect to which the Administrative Agent and the Borrower have reasonably determined in writing that the
costs of providing a pledge of such Equity Interests in excessive in view of the practical benefits to be obtained by the Lenders. 
 “General Intangibles” has the meaning specified in Article 9 of the New York UCC and includes for the avoidance of doubt corporate or other business records, indemnification claims, contract rights (including rights under
leases, whether entered into as lessor or lessee, Swap Contracts and other agreements), goodwill, registrations, franchises, tax refund claims and any letter of credit, guarantee, claim, security interest or other security held by or granted to any
Grantor, as the case may be, to secure payment by an Account Debtor of any of the Accounts. 
 “Grantor” means each of
Holdings, each Borrower and each Subsidiary Guarantor, if any. 
 “Intellectual Property” means all intellectual and similar
property of every kind and nature now owned or hereafter acquired by any Grantor, including inventions, designs, Patents, Copyrights, Licenses, Trademarks, trade secrets, confidential or proprietary technical and business information, know-how,
show-how or other data or information, the intellectual property rights in software and databases and related documentation and all additions, improvements and accessions to, and books and records describing any of the foregoing. 
 “Intellectual Property Security Agreements” means the short-form Patent Security Agreement, short-form Trademark Security Agreement, and
short-form Copyright Security Agreement, each substantially in the form attached hereto as Exhibits III, IV and V, respectively. 
 “Investment Property” has the meaning specified in Article 9 of the New York UCC, but shall not include any Pledged Collateral. 
 “License” means any Patent License, Trademark License, Copyright License or other Intellectual Property license or sublicense agreement to which any Grantor is a party, together with any and all
(i) renewals, extensions, supplements and continuations thereof, (ii) income, fees, royalties, damages, claims and payments now and hereafter due and/or payable thereunder or with respect thereto including damages and payments for past,
present or future infringements or violations thereof, and (iii) rights to sue for past, present and future violations thereof. 
  

 -4- 

 “Loan Documents” means (a) each Loan Document as defined under the Credit Agreement
and (b) each agreement governing Cash Management Services entered into with a Cash Management Bank that gives rise to Secured Cash Management Obligations. 
 “New York UCC” means the Uniform Commercial Code as from time to time in effect in the State of New York. 
 “Patent License” means any written agreement, now or hereafter in effect, granting to any third party any right to make, use or sell any invention on which a Patent, now or hereafter owned by any
Grantor or that any Grantor otherwise has the right to license, is in existence, or granting to any Grantor any right to make, use or sell any invention on which a Patent, now or hereafter owned by any third party, is in existence, and all rights of
any Grantor under any such agreement. 
 “Patents” means all of the following now owned or hereafter acquired by any
Grantor: (a) all letters Patent of the United States in or to which any Grantor now or hereafter has any right, title or interest therein, all registrations and recordings thereof, and all applications for letters Patent of the United States,
including registrations, recordings and pending applications in the USPTO, and (b) all reissues, continuations, divisions, continuations-in-part, renewals, improvements or extensions thereof, and the inventions disclosed or claimed therein,
including the right to make, use and/or sell the inventions disclosed or claimed therein. 
 “Perfection Certificate” means
a certificate substantially in the form of Exhibit II, completed and supplemented with the schedules and attachments contemplated thereby, and as amended, updated, modified or supplemented from time to time, and duly executed as of the Closing Date,
and as of any subsequent delivery date as required pursuant to the Loan Documents, by a Responsible Officer of the Parent Borrower. 
 “Pledged Collateral” has the meaning assigned to such term in Section 2.01. 
 “Pledged Debt”
has the meaning assigned to such term in Section 2.01. 
 “Pledged Equity” has the meaning assigned to such term in
Section 2.01. 
 “Pledged Securities” means any promissory notes, stock certificates or other securities now or
hereafter included in the Pledged Collateral, including all certificates, instruments or other documents representing or evidencing any Pledged Collateral. 
 “Second Priority” shall mean, with respect to any Lien purported to be created in any Collateral pursuant to any Loan Documents that such Lien is second in priority only to the Liens created under the
CF Facility Documentation prior to the Discharge of CF Obligations. 
 “Secured Parties” means, collectively, the
Administrative Agent, the Lenders, each Cash Management Bank to which Secured Cash Management Obligations are owed, the Supplemental Administrative Agent and each co-agent or sub-agent appointed by the Administrative Agent from time to time pursuant
to Section 9.01(c) of the Credit Agreement. 
 “Security Agreement Supplement” means an instrument in the form of
Exhibit I hereto. 
 “Security Interest” has the meaning assigned to such term in Section 3.01(a). 
  

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 “Trademark License” means any written agreement, now or hereafter in effect, granting to
any third party any right to use any trademark now or hereafter owned by any Grantor or that any Grantor otherwise has the right to license, or granting to any Grantor any right to use any trademark now or hereafter owned by any third party, and all
rights of any Grantor under any such agreement. 
 “Trademarks” means all of the following now owned or hereafter acquired
by any Grantor: (a) all trademarks, service marks, trade names, corporate names, trade dress, logos, designs, fictitious business names other source or business identifiers, now existing or hereafter adopted or acquired, all registrations and
recordings thereof, and all registration and recording applications filed in connection therewith, including registrations and registration applications in the USPTO or any similar offices in any State of the United States or any political
subdivision thereof, and all extensions or renewals thereof, as well as any unregistered trademarks and service marks used by a Grantor and (b) all goodwill connected with the use of and symbolized thereby. 
 “USCO” means the United States Copyright Office. 
 “USPTO” means the United States Patent and Trademark Office. 
 ARTICLE II 

Pledge of Securities 
 SECTION 2.01.
Pledge. As security for the payment or performance, as the case may be, in full of the Obligations, including the Guaranty, each Grantor hereby pledges to the Administrative Agent, its successors and assigns, for the benefit of the Secured
Parties, and hereby grants to the Administrative Agent, its successors and assigns, for the benefit of the Secured Parties, a security interest in all of such Grantor’s right, title and interest in, to and under (i) all Equity Interests
held by it and listed on Schedule I and any other Equity Interests obtained in the future by such Grantor and, to the extent certificated, the certificates representing all such Equity Interests (the “Pledged Equity”);
provided that the Pledged Equity shall not include any Excluded Security; (ii) the debt securities owned by it and listed opposite the name of such Grantor on Schedule I, any debt securities obtained in the future by such Grantor and the
promissory notes and any other instruments evidencing any debt (the “Pledged Debt”); provided that the Pledged Debt shall not include any Excluded Security; (iii) subject to Section 2.06, all payments of principal
or interest, dividends, cash, instruments and other property from time to time received, receivable or otherwise distributed in respect of, in exchange for or upon the conversion of, and all other Proceeds received in respect of, the Pledged Equity
and Pledged Debt; (iv) subject to Section 2.06, all rights and privileges of such Grantor with respect to the securities and other property referred to in clauses (i), (ii), and (iii) above; and (v) all Proceeds of any of the
foregoing (the items referred to in clauses (i) through (v) above being collectively referred to as the “Pledged Collateral”). 
 TO HAVE AND TO HOLD the Pledged Collateral, together with all right, title, interest, powers, privileges and preferences pertaining or incidental thereto, unto the Administrative Agent, its successors and assigns, for
the benefit of the Secured Parties, forever, subject, however, to the terms, covenants and conditions hereinafter set forth. 
 SECTION 2.02.
Delivery of the Pledged Collateral. 
 (a) Each Grantor agrees to deliver on the Closing Date all Pledged Securities owned by it on
the Closing Date to the Administrative Agent and with respect to any Pledged Securities issued or acquired after the Closing Date, it agrees to deliver or cause to be delivered as promptly as practicable (and in any event, within 45 days after the
date of acquisition thereof or such longer period as to which 

  

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the Administrative Agent may agree in its reasonable discretion) to the Administrative Agent, for the benefit of the Secured Parties, any and all such
Pledged Securities (other than any uncertificated securities, but only for so long as such securities remain uncertificated) to the extent such Pledged Securities, in the case of promissory notes or other instruments evidencing Indebtedness, are
required to be delivered pursuant to paragraph (b) of this Section 2.02; provided, however, that in the case of Pledged Securities owned on the Closing Date constituting certificates representing Equity Interests in Material
Foreign Subsidiaries or promissory notes signed by Material Foreign Subsidiaries, each Grantor shall not be required to deliver such Pledged Securities prior to December 31, 2007 (or such later date as may be agreed in writing by the
Administrative Agent in its sole discretion). 
 (b) The Grantors will cause any Indebtedness for borrowed money owed to any Grantor by such
Person (other than intercompany Indebtedness (i) between Loan Parties or (ii) between Subsidiaries that are not Loan Parties) having a principal amount in excess of the Dollar Amount of (i) $10,000,000 individually or (ii) when
aggregated with all other such Indebtedness for which this clause has not been satisfied, $50,000,000 in the aggregate, to be evidenced by a duly executed promissory note that is pledged and delivered to the Administrative Agent, for the benefit of
the Secured Parties, pursuant to the terms hereof. 
 (c) Upon delivery to the Administrative Agent, (i) any Pledged Securities shall be
accompanied by stock or security powers duly executed in blank or other instruments of transfer reasonably satisfactory to the Administrative Agent and by such other instruments and documents as the Administrative Agent may reasonably request and
(ii) all other property comprising part of the Pledged Collateral shall be accompanied by proper instruments of assignment or transfer duly executed by the applicable Grantor and such other instruments or documents as the Administrative Agent
may reasonably request. Each delivery of Pledged Securities shall be accompanied by a schedule describing the securities, which schedule shall be attached hereto as Schedule I and made a part hereof; provided that failure to attach any such
schedule hereto shall not affect the validity of such pledge of such Pledged Securities. Each schedule so delivered shall supplement any prior schedules so delivered. 
 SECTION 2.03. Representations, Warranties and Covenants. Holdings and each Borrower jointly and severally represent, warrant and covenant, as to themselves and the other Grantors, to and with the Administrative
Agent, for the benefit of the Secured Parties, that: 
 (a) Schedule I correctly sets forth as of the Closing Date the
percentage of the issued and outstanding units of each class of the Equity Interests of the issuer thereof represented by the Pledged Equity and includes all Equity Interests, debt securities and promissory notes required to be pledged in order to
satisfy the Collateral and Guarantee Requirement; 
 (b) the Pledged Equity and Pledged Debt (solely with respect to Pledged
Debt issued by a Person other than the Parent Borrower or a Subsidiary of the Parent Borrower, to Holdings’ and the Parent Borrower’s knowledge) have been duly and validly authorized and issued by the issuers thereof and (i) in the
case of Pledged Equity, are fully paid and nonassessable and (ii) in the case of Pledged Debt (solely with respect to Pledged Debt issued by a Person other than the Parent Borrower or a Subsidiary of the Parent Borrower, to Holdings’ and
the Parent Borrower’s knowledge), are legal, valid and binding obligations of the issuers thereof; 
 (c) except for the
security interests granted hereunder, each of the Grantors (i) is and, subject to any transfers made in compliance with the Credit Agreement, will continue to be the direct owner, beneficially and of record, of the Pledged Securities indicated
on Schedule I as owned by such Grantors, (ii) holds the same free and clear of all Liens, other than (A) Liens created by the Collateral Documents and (B) Liens expressly permitted pursuant to Section 7.01 

  

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of the Credit Agreement, (iii) will make no assignment, pledge, hypothecation or transfer of, or create or permit to exist any security interest in or
other Lien on, the Pledged Collateral, other than (A) Liens created by the Collateral Documents and (B) Liens expressly permitted pursuant to Section 7.01 of the Credit Agreement, and (iv) if requested by the Administrative
Agent, will defend its title or interest thereto or therein against any and all Liens (other than the Liens permitted pursuant to this Section 2.03(c)), however arising, of all Persons whomsoever; 
 (d) except for restrictions and limitations imposed by the Loan Documents referenced in clause (a) of the definition thereof or
applicable laws generally and except as described in the Perfection Certificate, the Pledged Collateral is and will continue to be freely transferable and assignable, and none of the Pledged Collateral is or will be subject to any option, right of
first refusal, shareholders agreement, charter or by-law provisions or contractual restriction of any nature that might prohibit, impair, delay or otherwise affect in any manner material and adverse to the Secured Parties the pledge of such Pledged
Collateral hereunder, the sale or disposition thereof pursuant hereto or the exercise by the Administrative Agent of rights and remedies hereunder; 
 (e) each of the Grantors has the power and authority to pledge the Pledged Collateral pledged by it hereunder in the manner hereby done or contemplated; 
 (f) no consent or approval of any Governmental Authority, any securities exchange or any other Person was or is necessary to the validity
of the pledge effected hereby (other than such as have been obtained and are in full force and effect); 
 (g) by virtue of
the execution and delivery by the Grantors of this Agreement, when any Pledged Securities are delivered to the Administrative Agent in accordance with this Agreement, the Administrative Agent for the benefit of the Secured Parties will obtain a
legal, valid and perfected lien upon and security interest in such Pledged Securities as security for the payment and performance of the Obligations, subject only to Liens permitted by Section 7.01 of the Credit Agreement, to the extent such
perfection is governed by the Uniform Commercial Code; and 
 (h) the pledge effected hereby is effective to vest in the
Administrative Agent, for the benefit of the Secured Parties, the rights of the Administrative Agent in the Pledged Collateral as set forth herein. 
 Each Grantor hereby agrees that upon the occurrence and during the continuance of an Event of Default, it will comply with instructions of the Administrative Agent with respect to the Equity Interests in such Grantor that constitute
Pledged Equity hereunder that are not certificated without further consent by the applicable owner or holder of such Equity Interests. 
 SECTION 2.04. Certification of Limited Liability Company and Limited Partnership Interests. Any limited liability company and any limited partnership controlled by any Grantor shall either (a) not include in its operative
documents any provision that any Equity Interests in such limited liability company or such limited partnership be a “security” as defined under Article 8 of the Uniform Commercial Code or (b) certificate any Equity Interests in any
such limited liability company or such limited partnership. To the extent an interest in any limited liability company or limited partnership controlled by any Grantor and pledged under Section 2.01 is certificated or becomes certificated,
(i) each such certificate shall be delivered to the Administrative Agent, pursuant to Section 2.02(a) and (ii) such Grantor shall fulfill all other requirements under Section 2.02 applicable in respect thereof. Each Grantor
hereby agrees that if any of the Pledged Collateral are at any time not evidenced by certificates of 

  

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ownership, then each applicable Grantor shall, to the extent permitted by applicable law, (i) if necessary or desirable to perfect a security interest
in such Pledged Collateral, cause such pledge to be recorded on the equityholder register or the books of the issuer, execute any customary pledge forms or other documents necessary or appropriate to complete the pledge and give the Administrative
Agent the right to transfer such Pledged Collateral under the terms hereof, and (ii) after the occurrence and during the continuance of any Event of Default, upon request by the Administrative Agent, (A) cause the Organization Documents of
each such issuer that is a Subsidiary of the Parent Borrower to be amended to provide that such Pledged Collateral shall be treated as “securities” for purposes of the Uniform Commercial Code and (B) cause such Pledged Collateral to
become certificated and delivered to the Collateral Agent. 
 SECTION 2.05. Registration in Nominee Name; Denominations. If an Event
of Default shall occur and be continuing, (a) the Administrative Agent, on behalf of the Secured Parties, shall have the right (in its sole and absolute discretion) to hold the Pledged Securities in its own name as pledgee, the name of its
nominee (as pledgee or as sub-agent) or the name of the applicable Grantor, endorsed or assigned in blank or in favor of the Administrative Agent, and each Grantor will promptly give to the Administrative Agent copies of any notices or other
communications received by it with respect to Pledged Securities registered in the name of such Grantor and (b) the Administrative Agent shall have the right to exchange the certificates representing Pledged Securities for certificates of
smaller or larger denominations for any purpose consistent with this Agreement; provided, that the Administrative Agent shall give the Parent Borrower prior notice of its intent to exercise such rights. 
 SECTION 2.06. Voting Rights; Dividends and Interest. 
 (a) Unless and until an Event of Default shall have occurred and be continuing and the Administrative Agent shall have notified the Parent Borrower that the rights of the Grantors under this Section 2.06 are
being suspended: 
 (i) Each Grantor shall be entitled to exercise any and all voting and/or other consensual rights and
powers inuring to an owner of Pledged Securities or any part thereof for any purpose consistent with the terms of this Agreement, the Credit Agreement and the other Loan Documents referenced in clause (a) of the definition thereof;
provided that such rights and powers shall not be exercised in any manner, except as may be permitted under this Agreement, the Credit Agreement or the other Loan Documents referenced in clause (a) of the definition thereof, that would
materially and adversely affect the rights and remedies of any of the Administrative Agent or the other Secured Parties under this Agreement, the Credit Agreement or any other Loan Document referenced in clause (a) of the definition thereof or
the ability of the Secured Parties to exercise the same. 
 (ii) The Administrative Agent shall execute and deliver to each
Grantor, or cause to be executed and delivered to each Grantor, all such proxies, powers of attorney and other instruments as each Grantor may reasonably request for the purpose of enabling such Grantor to exercise the voting and/or consensual
rights and powers it is entitled to exercise pursuant to subparagraph (i) above. 
 (iii) Each Grantor shall be entitled
to receive and retain any and all dividends, interest, principal and other distributions paid on or distributed in respect of the Pledged Securities to the extent and only to the extent that such dividends, interest, principal and other
distributions are permitted by, and otherwise paid or distributed in accordance with, the terms and conditions of the Credit Agreement, the other Loan Documents and applicable Laws; provided that any noncash dividends, interest, principal or
other distributions that would constitute Pledged 

  

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Equity or Pledged Debt, whether resulting from a subdivision, combination or reclassification of the outstanding Equity Interests of the issuer of any
Pledged Securities or received in exchange for Pledged Securities or any part thereof, or in redemption thereof, or as a result of any merger, consolidation, acquisition or other exchange of assets to which such issuer may be a party or otherwise,
shall be and become part of the Pledged Collateral, and, if received by any Grantor, shall not be commingled by such Grantor with any of its other funds or property but shall be held separate and apart therefrom, shall be held in trust for the
benefit of the Administrative Agent and the Secured Parties and shall be promptly (and in any event within 10 Business Days) delivered to the Administrative Agent in the same form as so received (with any necessary endorsement reasonably requested
by the Administrative Agent). 
 (b) Upon the occurrence and during the continuance of an Event of Default, after the Administrative Agent
shall have notified the Parent Borrower of the suspension of the rights of the Grantors under paragraph (a)(iii) of this Section 2.06, then all rights of any Grantor to dividends, interest, principal or other distributions that such Grantor is
authorized to receive pursuant to paragraph (a)(iii) of this Section 2.06 shall cease, and all such rights shall thereupon become vested in the Administrative Agent, which shall have the sole and exclusive right and authority to receive and
retain such dividends, interest, principal or other distributions. All dividends, interest, principal or other distributions received by any Grantor contrary to the provisions of this Section 2.06 shall be held in trust for the benefit of the
Administrative Agent, shall be segregated from other property or funds of such Grantor and shall be promptly (and in any event within 5 Business Days) delivered to the Administrative Agent upon demand in the same form as so received (with any
necessary endorsement reasonably requested by the Administrative Agent). Any and all money and other property paid over to or received by the Administrative Agent pursuant to the provisions of this paragraph (b) shall be retained by the
Administrative Agent in an account to be established by the Administrative Agent upon receipt of such money or other property and shall be applied in accordance with the provisions of Section 4.02 hereof. After all Events of Default have been
cured or waived, the Administrative Agent shall promptly repay to each Grantor (without interest) all dividends, interest, principal or other distributions that such Grantor would otherwise be permitted to retain pursuant to the terms of paragraph
(a)(iii) of this Section 2.06 that remain in such account. 
 (c) Upon the occurrence and during the continuance of an Event of Default,
after the Administrative Agent shall have provided the Parent Borrower with 10 days notice of the suspension of the rights of the Grantors under paragraph (a)(i) of this Section 2.06, then all rights of any Grantor to exercise the voting and
consensual rights and powers it is entitled to exercise pursuant to paragraph (a)(i) of this Section 2.06, and the obligations of the Administrative Agent under paragraph (a)(ii) of this Section 2.06, shall cease, and all such rights shall
thereupon become vested in the Administrative Agent, which shall have the sole and exclusive right and authority to exercise such voting and consensual rights and powers; provided that, unless otherwise directed by the Required Lenders, the
Administrative Agent shall have the right from time to time following and during the continuance of an Event of Default to permit the Grantors to exercise such rights at the discretion of the Administrative Agent. After all Events of Default have
been cured or waived, each Grantor shall have the exclusive right to exercise the voting and/or consensual rights and powers that such Grantor would otherwise be entitled to exercise pursuant to the terms of paragraph (a)(i) of this
Section 2.06. 
 (d) Any notice given by the Administrative Agent to the Parent Borrower suspending the rights of the Grantors under
paragraph (a) of this Section 2.06 (i) shall be given in writing, (ii) may be given with respect to one or more of the Grantors at the same or different times and (iii) may suspend the rights of the Grantors under paragraph
(a)(i) or paragraph (a)(iii) of this Section 2.06 in part without suspending all such rights (as specified by the Administrative Agent in its sole and absolute discretion) and without waiving or otherwise affecting the Administrative
Agent’s rights to give additional notices from time to time suspending other rights so long as an Event of Default has occurred and is continuing. 
  

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 ARTICLE III 
 Security Interests in Personal Property 
 SECTION 3.01. Security Interest. 
 (a) As security for the payment or performance, as the case may be, in full of the Obligations, including the Guaranty, each Grantor hereby assigns and
pledges to the Administrative Agent, its successors and assigns, for the benefit of the Secured Parties, and hereby grants to the Administrative Agent, its successors and assigns, for the benefit of the Secured Parties, a security interest (the
“Security Interest”) in all right, title or interest in or to any and all of the following assets and properties now owned or at any time hereafter acquired by such Grantor or in which such Grantor now has or at any time in the
future may acquire any right, title or interest (collectively, the “Article 9 Collateral”): 
 (i) all
Accounts; 
 (ii) all Chattel Paper; 
 (iii) all Commercial Tort Claims listed on Schedule II hereto; 
 (iv) all Deposit Accounts; 
 (v) all Documents; 
 (vi) all Equipment; 
 (vii) all Fixtures; 
 (viii) all General Intangibles; 
 (ix) all Goods; 
 (x) all Instruments; 
 (xi) all Inventory; 
 (xii) all Investment Property; 
 (xiii) all Pledged Securities; 
 (xiv) all books and records pertaining to the Article 9 Collateral; 
 (xv) all Letters of
Credit and Letter-of-Credit Rights; 
 (xvi) all Money; and 
  

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 (xvii) to the extent not otherwise included, all Proceeds and products of any and all of
the foregoing and all Supporting Obligations, collateral security and guarantees given by any Person with respect to any of the foregoing; 
 provided
that notwithstanding anything to the contrary in this Agreement, this Agreement shall not constitute a grant of a security interest in any Excluded Asset or any Excluded Security. 
 (b) Each Grantor hereby irrevocably authorizes the Administrative Agent for the benefit of the Secured Parties at any time and from time to time to file
in any relevant jurisdiction any financing statements (including fixture filings) with respect to the Article 9 Collateral or any part thereof and amendments thereto that (i) indicate the Collateral as all assets of such Grantor or words of
similar effect as being of an equal or lesser scope or with greater detail, and (ii) contain the information required by Article 9 of the Uniform Commercial Code or the analogous legislation of each applicable jurisdiction for the filing of any
financing statement or amendment, including (A) whether such Grantor is an organization, the type of organization and, if required, any organizational identification number issued to such Grantor and (B) in the case of a financing
statement filed as a fixture filing, a sufficient description of the real property to which such Article 9 Collateral relates. Each Grantor agrees to provide such information to the Administrative Agent promptly upon any reasonable request.

 (c) The Security Interest is granted as security only and shall not subject the Administrative Agent or any other Secured Party to, or in
any way alter or modify, any obligation or liability of any Grantor with respect to or arising out of the Article 9 Collateral. 
 (d) The
Administrative Agent is authorized to file with the USPTO or the USCO (or any successor office) such documents as may be necessary or advisable for the purpose of perfecting, confirming, continuing, enforcing or protecting the Security Interest in
United States Intellectual Property granted by each Grantor, without the signature of any Grantor, and naming any Grantor or the Grantor as debtors and the Administrative Agent as secured party. 
 (e) With respect to any Deposit Accounts that are Blocked Accounts pursuant to Section 6.15(b) of the Credit Agreement, each Grantor that is an
account party for a Blocked Account shall execute and deliver Blocked Account Agreements in accordance with Section 6.15 of the Credit Agreement. The Agent hereby agrees that it shall not deliver any instructions to any account bank under any
Blocked Account Agreement until such time as a Cash Dominion Event or an Event of Default has occurred and is continuing. 
 (f)
Notwithstanding anything to the contrary in the Loan Documents, none of the Grantors shall be required (i) to perfect the Security Interests granted by this Security Agreement (including Security Interests in Investment Property and Fixtures)
by any means other than by (A) filings pursuant to the Uniform Commercial Code of the relevant State(s) (excluding fixture filings in respect of anything other than Material Real Property), (B) filings in United States government offices
with respect to Intellectual Property as expressly required elsewhere herein, (C) delivery to the Administrative Agent to be held in its possession of all Collateral consisting of Instruments or Pledged Securities as expressly required
elsewhere herein, (D) other methods expressly provided herein or (E) with respect to Pledged Securities of Material Foreign Subsidiaries, pledge agreements under applicable local law if requested by the Administrative Agent (it being
understood that no such pledge agreements under clause (E) will be required to be delivered until at least January 31, 2008), (ii) to enter into any deposit account control agreement or securities account control agreement with
respect to any deposit account or securities account, except for such deposit accounts for which Grantors have entered into an account control agreement pursuant to the Credit Agreement, (iii) to take any action (other than the actions listed
in clause (i)(A), (C) and (E) above) with respect to any assets located outside of the United States, (iv) to perfect in 

  

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any assets subject to a certificate of title statute, or (v) to deliver any Pledged Securities, other than the Pledged Securities of any Material
Domestic Subsidiary or Material Foreign Subsidiary representing Equity Interests pledged hereunder. 
 SECTION 3.02. Representations and
Warranties. Holdings and each Borrower jointly and severally represent and warrant, as to themselves and the other Grantors, to the Administrative Agent and the Secured Parties that: 
 (a) Subject to Liens permitted by Section 7.01 of the Credit Agreement, each Grantor has good and valid rights in and title to the
Article 9 Collateral with respect to which it has purported to grant a Security Interest hereunder and has full power and authority to grant to the Administrative Agent the Security Interest in such Article 9 Collateral pursuant hereto and to
execute, deliver and perform its obligations in accordance with the terms of this Agreement, without the consent or approval of any other Person other than any consent or approval that has been obtained. 
 (b) The Uniform Commercial Code financing statements (including fixture filings solely in respect of Material Real Property, as
applicable) or other appropriate filings, recordings or registrations prepared by the Administrative Agent based upon the information provided to the Administrative Agent in the Perfection Certificate for filing in each governmental, municipal or
other office specified in Schedule 5 to the Perfection Certificate (or specified by notice from the Parent Borrower to the Administrative Agent after the Closing Date in the case of filings, recordings or registrations (other than filings required
to be made in the USPTO and the USCO in order to perfect the Security Interest in Article 9 Collateral consisting of United States Patents, Trademarks and Copyrights) required by Section 6.11 of the Credit Agreement), are all the filings,
recordings and registrations that are necessary to establish a legal, valid and perfected security interest in favor of the Administrative Agent (for the benefit of the Secured Parties) in respect of all Article 9 Collateral in which the Security
Interest may be perfected by filing, recording or registration in the United States (or any political subdivision thereof) and its territories and possessions, and no further or subsequent filing, refiling, recording, rerecording, registration or
reregistration is necessary in any such jurisdiction, except as provided under applicable law with respect to the filing of continuation statements. 
 (c) Each Grantor represents and warrants that short-form Intellectual Property Security Agreements containing a description of all Article 9 Collateral consisting of United States Patents, United States registered
Trademarks (and Trademarks for which United States registration applications are pending, unless it constitutes an Excluded Asset) and United States registered Copyrights, respectively, have been delivered to the Administrative Agent for recording
by the USPTO and the USCO pursuant to 35 U.S.C. § 261, 15 U.S.C. § 1060 or 17 U.S.C. § 205 and the regulations thereunder, as applicable, as may be necessary to establish a valid and perfected security interest in favor of the
Administrative Agent (for the benefit of the Secured Parties) in respect of all Article 9 Collateral consisting of registrations and applications for Patents, Trademarks and Copyrights to the extent a security interest may be perfected by filing,
recording or registration in USPTO or USCO under the Federal intellectual property laws, and no further or subsequent filing, refiling, recording, rerecording, registration or reregistration is necessary (other than (i) such filings and actions
as are necessary to perfect the Security Interest with respect to any Article 9 Collateral consisting of Patents, Trademarks and Copyrights (or registration or application for registration thereof) acquired or developed by any Grantor after the date
hereof and (ii) the UCC financing and continuation statements contemplated in Section 3.02(b)). 
  

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 (d) The Security Interest constitutes (i) a legal and valid security interest in all
the Article 9 Collateral securing the payment and performance of the Obligations; (ii) subject to the filings described in Section 3.02(b), a perfected security interest in all Article 9 Collateral in which a security interest may be
perfected by filing, recording or registering a financing statement or analogous document in the United States (or any political subdivision thereof) and its territories and possessions pursuant to the Uniform Commercial Code in the relevant
jurisdiction and (iii) subject to the filings described in Section 3.02(c), a perfected security interest in all registrations and applications for Patents, Trademarks and Copyrights to the extent a security interest may be perfected upon
the receipt and recording of fully executed short-form Intellectual Property Security Agreements with the USPTO and the USCO, as applicable. Subject to Section 2.07 of this Agreement, the Security Interest is and shall be prior to any other
Lien on any of the Article 9 Collateral, other than (1) any nonconsensual Lien that is expressly permitted pursuant to Section 7.01 of the Credit Agreement and has priority as a matter of law and (2) Liens expressly permitted pursuant
to Section 7.01 of the Credit Agreement. 
 (e) The Article 9 Collateral is owned by the Grantors free and clear of any
Lien, except for Liens expressly permitted pursuant to Section 7.01 of the Credit Agreement. None of the Grantors has filed or consented to the filing of (i) any financing statement or analogous document under the New York UCC or any other
applicable United States laws covering any Article 9 Collateral, (ii) any assignment in which any Grantor assigns any Article 9 Collateral or any security agreement or similar instrument covering any Article 9 Collateral with the USPTO or the
USCO or (iii) any assignment in which any Grantor assigns any Article 9 Collateral or any security agreement or similar instrument covering any Article 9 Collateral with any foreign governmental, municipal or other office, which financing
statement or analogous document, assignment, security agreement or similar instrument is still in effect, except, in each case, for Liens expressly permitted pursuant to Section 7.01 of the Credit Agreement. 
 SECTION 3.03. Covenants. 
 (a) The
Parent Borrower agrees promptly (and in any event within 60 days of such change) to notify the Administrative Agent in writing of any change in (i) legal name of any Grantor, (ii) the type of organization of any Grantor, (iii) the
jurisdiction of organization of any Grantor, or (iv) the chief executive office of any Grantor. 
 (b) Each year, at the time of
delivery of annual financial statements with respect to the preceding fiscal year pursuant to Section 6.01 of the Credit Agreement, the Parent Borrower shall deliver to the Administrative Agent a certificate executed by the Responsible Officer
of each of Holdings and the Parent Borrower, setting forth any information required pursuant to Schedules 1(a), 1(b), 1(c), 2(a), 2(c), 6 (but only for owned properties and leased properties in Washington, Pennsylvania and Virginia where Inventory
is maintained), 7, 8, 9, 10, 11 and 12 to the Perfection Certificate that has changed or confirming that there has been no change in such information since the date of the Perfection Certificate or the date of the most recent certificate delivered
pursuant to this Section 3.03(b). 
 (c) Each of the Borrowers agree, on its own behalf and on behalf of each other Grantor, at its own
expense, to execute, acknowledge, deliver and cause to be duly filed all such further instruments and documents and take all such actions as the Administrative Agent may from time to time reasonably request to better assure, preserve, protect and
perfect the Security Interest and the rights and remedies created hereby, including the payment of any fees and taxes required in connection with the execution and delivery of this Agreement, the granting of the Security Interest and the filing of
any financing statements (including fixture filings) or other documents in connection herewith or therewith. 
  

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 (d) At its option, the Administrative Agent may discharge past due taxes, assessments, charges, fees,
Liens, security interests or other encumbrances at any time levied or placed on the Article 9 Collateral and not permitted pursuant to Section 7.01 of the Credit Agreement, and may pay for the maintenance and preservation of the Article 9
Collateral to the extent any Grantor fails to do so as required by the Credit Agreement or this Agreement and within a reasonable period of time after the Administrative Agent has requested that it do so, and each Grantor jointly and severally
agrees to reimburse the Administrative Agent within 10 Business Days after demand for any payment made or any reasonable expense incurred by the Administrative Agent pursuant to the foregoing authorization; provided, however, Grantors
shall not be obligated to reimburse the Administrative Agent with respect to any Intellectual Property Collateral which any Grantor has failed to maintain or pursue, or otherwise allowed to lapse, terminate or be put into the public domain, in
accordance with Section 3.03(g)(iv). Nothing in this paragraph shall be interpreted as excusing any Grantor from the performance of, or imposing any obligation on the Administrative Agent or any Secured Party to cure or perform, any covenants
or other promises of any Grantor with respect to taxes, assessments, charges, fees, Liens, security interests or other encumbrances and maintenance as set forth herein or in the other Loan Documents. 
 (e) If at any time the Grantors shall take a security interest in any property of any Account Debtor or any other Person, the value of which is in excess
of (i) $10,000,000 individually or (ii) when aggregated with all other such property for which this clause has not been satisfied, $50,000,000 in the aggregate, to secure payment and performance of an Account, such Grantor shall promptly
assign such security interest to the Administrative Agent for the benefit of the Secured Parties. Such assignment need not be filed of public record unless necessary to continue the perfected status of the security interest against creditors of and
transferees from the Account Debtor or other Person granting the security interest. 
 (f) Commercial Tort Claims. If the Grantors
shall at any time hold or acquire a Commercial Tort Claim in an amount reasonably estimated by such Grantor to exceed (i) $10,000,000 individually or (ii) when aggregated with all other Commercial Tort Claims for which this clause has not
been satisfied, $50,000,000 in the aggregate, and, in each case, for which a complaint in a court of competent jurisdiction has been filed, such Grantor shall within 45 days after the end of the fiscal quarter in which such complaint was filed
notify the Administrative Agent thereof in a writing signed by such Grantor including a summary description of such claim and grant to the Administrative Agent, for the benefit of the Secured Parties, in such writing a security interest therein and
in the proceeds thereof, all upon the terms of this Agreement, with such writing to be in form and substance reasonably satisfactory to the Administrative Agent. 
 (g) Intellectual Property Covenants. 
 (i) Other than to the extent permitted herein or in the Credit
Agreement or with respect to registrations and applications no longer used or useful, and except to the extent failure to act would not, as deemed by the Parent Borrower in its reasonable business judgment, reasonably be expected to have a Material
Adverse Effect, with respect to registration or pending application of each item of its Intellectual Property Collateral for which such Grantor has standing to do so, each Grantor agrees to take, at its expense, all reasonable steps, including,
without limitation, in the USPTO, the USCO and any other governmental authority located in the United States, to pursue the registration and maintenance of each Patent, Trademark, or Copyright registration or application, now or hereafter included
in such Intellectual Property Collateral of such Grantor. 
 (ii) Other than to the extent permitted herein or in the Credit Agreement, or
with respect to registrations and applications no longer used or useful, or except as would not, as deemed by the Parent Borrower in its reasonable business judgment, reasonably be expected to have a Material 

  

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Adverse Effect, no Grantor shall do or permit any act or knowingly omit to do any act whereby any of its Intellectual Property Collateral may lapse, be
terminated, or become invalid or unenforceable or placed in the public domain (or in the case of a trade secret, becomes publicly known). 
 (iii) Other than as excluded or as permitted herein or in the Credit Agreement, or with respect to Patents, Copyrights or Trademarks which are no longer used or useful in the Grantor’s business operations or except where failure to do
so would not, as deemed by the Parent Borrower in its reasonable business judgment, reasonably be expected to have a Material Adverse Effect, each Grantor shall take all reasonable steps to preserve and protect each item of its Intellectual Property
Collateral, including, without limitation, maintaining the quality of any and all products or services used or provided in connection with any of the Trademarks, consistent with the quality of the products and services as of the date hereof, and
taking all reasonable steps necessary to ensure that all licensed users of any of the Trademarks abide by the applicable license’s terms with respect to standards of quality. 
 (iv) Nothing in this Agreement or any other Loan Document prevents any Grantor from disposing of, discontinuing the use or maintenance of, failing to
pursue, or otherwise allowing to lapse, terminate or be put into the public domain, any of its Intellectual Property Collateral to the extent permitted by the Credit Agreement if such Grantor determines in its reasonable business judgment that such
discontinuance is desirable in the conduct of its business. 
 (v) Within 60 days after the end of each calendar quarter each Grantor shall
provide a list of any additional applications for or registrations of Intellectual Property of such Grantor not previously disclosed to the Administrative Agent including such information as is necessary for such Grantor to make appropriate filings
in the U.S. Patent and Trademark Office and the U.S. Copyright Office. 
 (h) Each Grantor shall, upon request of the Administrative Agent,
at its own expense, take any and all commercially reasonable actions necessary to defend title to the Article 9 Collateral against all Persons and to defend the Security Interest of the Administrative Agent in the Article 9 Collateral and
the priority thereof against any Lien not expressly permitted pursuant to Section 7.01 of the Credit Agreement. Each Grantor (rather than the Administrative Agent or any Secured Party) shall remain liable (as between itself and any relevant
counterparty) to observe and perform all the conditions and obligations to be observed and performed by it under each contract, agreement or instrument relating to the Article 9 Collateral, all in accordance with the terms and conditions
thereof, and each Grantor jointly and severally agrees to indemnify and hold harmless the Administrative Agent and the Secured Parties from and against any and all liability for such performance. 
 (i) With respect to the Inventory, (i) each of the Borrowers shall at all times maintain inventory records reasonably satisfactory to Administrative
Agent, keeping correct and accurate records itemizing and describing the kind, type, quality and quantity of Inventory, such Borrower’s cost thereof and daily withdrawals therefrom and additions thereto to the extent consistent with past
practice; and (ii) each of the Borrowers shall conduct a physical count of the Inventory at least once each year and any time or times as Administrative Agent may reasonably request following the occurrence and during the continuation of an
Event of Default, and promptly following such physical inventory shall supply Administrative Agent with a report in the form and with such specificity as may be reasonably satisfactory to Administrative Agent concerning such physical count.

 SECTION 3.04. Other Actions. In order to further insure the attachment, perfection and priority of, and the ability of the
Administrative Agent to enforce, the Security Interest, each Grantor agrees, in each case at such Grantor’s own expense, to take the following actions with respect to the following Article 9 Collateral: 
 (a) Instruments. If the Grantors shall at any time hold or acquire any Instruments constituting Article 9 Collateral (excluding
checks), and evidencing an amount in excess of (i) $10,000,000 individually or (ii) when aggregated with all other such Instruments for which this clause has not been satisfied, $50,000,000 in the aggregate, such Grantor shall promptly
endorse, assign and deliver the same to the Administrative Agent for the benefit of the Secured Parties, accompanied by such instruments of transfer or assignment duly executed in blank as the Administrative Agent may from time to time reasonably
request. 
  

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 SECTION 3.05. Second Priority Nature of Certain Liens. Notwithstanding anything herein to the
contrary, the lien and security interest granted to the Administrative Agent for the benefit of the Secured Parties pursuant to this Agreement shall be a Second Priority lien on and security interest in the Cash Flow Priority Collateral (as defined
in the Intercreditor Agreement). 
 ARTICLE IV 
 Remedies 
 SECTION 4.01. Remedies upon Default. Upon the occurrence and during the continuance of an
Event of Default, it is agreed that the Administrative Agent shall have the right to exercise any and all rights afforded to a secured party with respect to the Obligations under the Uniform Commercial Code or other applicable law and also may
(i) require each Grantor to, and each Grantor agrees that it will at its expense and upon request of the Administrative Agent promptly, assemble all or part of the Collateral as directed by the Administrative Agent and make it available to the
Administrative Agent at a place and time to be designated by the Administrative Agent that is reasonably convenient to both parties; (ii) occupy any premises owned or, to the extent lawful and permitted, leased by any of the Grantors where the
Collateral or any part thereof is assembled or located for a reasonable period in order to effectuate its rights and remedies hereunder or under law, without obligation to such Grantor in respect of such occupation; provided that the
Administrative Agent shall provide the applicable Grantor with notice thereof prior to such occupancy; (iii) require each Grantor to, and each Grantor agrees that it will at its expense and upon the request of the Administrative Agent promptly,
assign the entire right, title, and interest of such Grantor in each of the Patents, Trademarks, domain names and Copyrights to the Administrative Agent for the benefit of the Secured Parties; (iv) exercise any and all rights and remedies of
any of the Grantors under or in connection with the Collateral, or otherwise in respect of the Collateral; provided that the Administrative Agent shall provide the applicable Grantor with notice thereof prior to such exercise; and
(v) subject to the mandatory requirements of applicable law and the notice requirements described below, sell or otherwise dispose of all or any part of the Collateral securing the Obligations at a public or private sale or at any broker’s
board or on any securities exchange, for cash, upon credit or for future delivery as the Administrative Agent shall deem appropriate. The Administrative Agent shall be authorized at any such sale of securities (if it deems it advisable to do so) to
restrict the prospective bidders or purchasers to Persons who will represent and agree that they are purchasing the Collateral for their own account for investment and not with a view to the distribution or sale thereof, and upon consummation of any
such sale the Administrative Agent shall have the right to assign, transfer and deliver to the purchaser or purchasers thereof the Collateral so sold. Each such purchaser at any sale of Collateral shall hold the property sold absolutely, free from
any claim or right on the part of any Grantor, and each Grantor hereby waives (to the extent permitted by law) all rights of redemption, stay and appraisal which such Grantor now has or may at any time in the future have under any rule of law or
statute now existing or hereafter enacted. 
 The Administrative Agent shall give the applicable Grantors 10 days’ written notice (which
each Grantor agrees is reasonable notice within the meaning of Section 9-611 of the New York 

  

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UCC or its equivalent in other jurisdictions) of the Administrative Agent’s intention to make any sale of Collateral. Such notice, in the case of a
public sale, shall state the time and place for such sale and, in the case of a sale at a broker’s board or on a securities exchange, shall state the board or exchange at which such sale is to be made and the day on which the Collateral, or
portion thereof, will first be offered for sale at such board or exchange. Any such public sale shall be held at such time or times within ordinary business hours and at such place or places as the Administrative Agent may fix and state in the
notice (if any) of such sale. At any such sale, the Collateral, or portion thereof, to be sold may be sold in one lot as an entirety or in separate parcels, as the Administrative Agent may (in its sole and absolute discretion) determine. The
Administrative Agent shall not be obligated to make any sale of any Collateral if it shall determine not to do so, regardless of the fact that notice of sale of such Collateral shall have been given. The Administrative Agent may, without notice or
publication, adjourn any public or private sale or cause the same to be adjourned from time to time by announcement at the time and place fixed for sale, and such sale may, without further notice, be made at the time and place to which the same was
so adjourned. In case any sale of all or any part of the Collateral is made on credit or for future delivery, the Collateral so sold may be retained by the Administrative Agent until the sale price is paid by the purchaser or purchasers thereof, but
the Administrative Agent shall not incur any liability in case any such purchaser or purchasers shall fail to take up and pay for the Collateral so sold and, in case of any such failure, such Collateral may be sold again upon like notice. At any
public (or, to the extent permitted by law, private) sale made pursuant to this Agreement, any Secured Party may bid for or purchase, free (to the extent permitted by law) from any right of redemption, stay, valuation or appraisal on the part of any
Grantor (all said rights being also hereby waived and released to the extent permitted by law), the Collateral or any part thereof offered for sale and may make payment on account thereof by using any claim then due and payable to such Secured Party
from any Grantor as a credit against the purchase price, and such Secured Party may, upon compliance with the terms of sale, hold, retain and dispose of such property without further accountability to any Grantor therefor. For purposes hereof, a
written agreement to purchase the Collateral or any portion thereof shall be treated as a sale thereof; the Administrative Agent shall be free to carry out such sale pursuant to such agreement and no Grantor shall be entitled to the return of the
Collateral or any portion thereof subject thereto, notwithstanding the fact that after the Administrative Agent shall have entered into such an agreement all Events of Default shall have been remedied and the Obligations paid in full. As an
alternative to exercising the power of sale herein conferred upon it, the Administrative Agent may proceed by a suit or suits at law or in equity to foreclose this Agreement and to sell the Collateral or any portion thereof pursuant to a judgment or
decree of a court or courts having competent jurisdiction or pursuant to a proceeding by a court appointed receiver. Any sale pursuant to the provisions of this Section 4.01 shall be deemed to conform to the commercially reasonable standards as
provided in Section 9-610(b) of the New York UCC or its equivalent in other jurisdictions. 
 SECTION 4.02. Application of
Proceeds. 
 (a) The Administrative Agent shall apply the proceeds of any collection or sale of Collateral, including any Collateral
consisting of cash, in accordance with Section 8.03 of the Credit Agreement. 
 (b) The Administrative Agent shall have absolute
discretion as to the time of application of any such proceeds, monies or balances in accordance with this Agreement and the Credit Agreement. Upon any sale of Collateral by the Administrative Agent (including pursuant to a power of sale granted by
statute or under a judicial proceeding), the receipt of the Administrative Agent or of the officer making the sale shall be a sufficient discharge to the purchaser or purchasers of the Collateral so sold and such purchaser or purchasers shall not be
obligated to see to the application of any part of the purchase money paid over to the Administrative Agent or such officer or be answerable in any way for the misapplication thereof. 
  

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 (c) In making the determinations and allocations required by this Section 4.02, the Administrative
Agent may conclusively rely upon information supplied to or by the Administrative Agent as to the amounts of unpaid principal and interest and other amounts outstanding with respect to the Obligations, and the Administrative Agent shall have no
liability to any of the Secured Parties for actions taken in reliance on such information, provided that nothing in this sentence shall prevent any Grantor from contesting any amounts claimed by any Secured Party in any information so
supplied. All distributions made by the Administrative Agent pursuant to this Section 4.02 shall be (subject to any decree of any court of competent jurisdiction) final (absent manifest error), and the Administrative Agent shall have no duty to
inquire as to the application by the Administrative Agent of any amounts distributed to it. 
 SECTION 4.03. Grant of License to Use
Intellectual Property; Power of Attorney. For the exclusive purpose of enabling the Administrative Agent to exercise rights and remedies under this Agreement at such time as the Administrative Agent shall be lawfully entitled to exercise such
rights and remedies at any time after and during the continuance of an Event of Default, each Grantor hereby grants to the Administrative Agent a non-exclusive, royalty-free, limited license (until the termination or cure of the Event of Default)
for cash, upon credit or for future delivery as the Administrative Agent shall deem appropriate to use, license or sublicense any of the Intellectual Property Collateral now owned or hereafter acquired by such Grantor, and wherever the same may be
located, and including in such license reasonable access to all media in which any of the licensed items may be recorded or stored and to all computer software and programs used for the compilation or printout thereof; provided,
however, that all of the foregoing rights of the Administrative Agent to use such licenses, sublicenses and other rights, and (to the extent permitted by the terms of such licenses and sublicenses) all licenses and sublicenses granted
thereunder, shall expire immediately upon the termination or cure of all Events of Default and shall be exercised by the Administrative Agent solely during the continuance of an Event of Default and upon 10 Business Days’ prior written notice
to the Parent Borrower, and nothing in this Section 4.03 shall require Grantors to grant any license that is prohibited by any rule of law, statute or regulation, or is prohibited by, or constitutes a breach or default under or results in the
termination of any contract, license, agreement, instrument or other document evidencing, giving rise to or theretofore granted, to the extent permitted by the Credit Agreement, with respect to such property or otherwise unreasonably prejudices the
value thereof to the relevant Grantor; provided, further, that such licenses granted hereunder with respect to Trademarks shall be subject to the maintenance of quality standards with respect to the goods and services on which such
Trademarks are used sufficient to preserve the validity of such Trademarks. For the avoidance of doubt, the use of such license by the Administrative Agent may be exercised, at the option of the Administrative Agent, only during the continuation of
an Event of Default. Furthermore, each Grantor hereby grants to the Administrative Agent an absolute power of attorney to sign, subject only to the giving of 10 days notice to the Grantor, upon the occurrence and during the continuance of any Event
of Default, any document which may be required by the USPTO or the USCO in order to effect an absolute assignment of all right, title and interest in each registration and application for a Patent, Trademark or Copyright, and to record the same.

 SECTION 4.04. Certain Matters Relating to Accounts. 
 (a) At any time after the occurrence and during the continuance of an Event of Default and after giving notice to the Parent Borrower and any other relevant Grantor, the Administrative Agent shall have the right, but
not the obligation, to make test verifications of the Accounts in any manner and through any medium that the Collateral Agent reasonably considers advisable, and each Grantor shall furnish such assistance and information as the Administrative Agent
may reasonably require in connection with such test verifications. The Administrative Agent shall have the absolute right to share any information it gains from such inspection or verification with any Secured Party. 
  

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 (b) At the Administrative Agent’s request at any time after the occurrence and during the
continuance of an Event of Default, each Grantor shall deliver to the Administrative Agent all original and other documents evidencing, and relating to, the agreements and transactions which gave rise to the Accounts, including all original
invoices. 
 (c) Upon the occurrence and during the continuance of an Event of Default, a Grantor shall not, without prior consent from the
Administrative Agent, grant any extension of the time of payment of any of the Accounts; compromise, compound or settle the same for less than the full amount thereof; release, wholly or partly, any Person liable for the payment thereof; or allow
any credit or discount whatsoever thereon if the Administrative Agent shall have instructed the Grantors not to grant or make any such extension, credit, discount, compromise or settlement under any circumstances during the continuance of such Event
of Default. 
 (d) Each Grantor shall, at the request of the Administrative Agent following the occurrence and during the continuance of an
Event of Default, legend the Accounts and the other books, records and documents of such Grantor evidencing or pertaining to Accounts with an appropriate reference to the fact that the Accounts have been assigned to the Administrative Agent for the
benefit of the Secured Parties and that the Administrative Agent has a security interest therein. 
 ARTICLE V 
 Indemnity, Subrogation and Subordination 
 SECTION 5.01. Indemnity. In addition to all such rights of indemnity and subrogation as the Grantors may have under applicable law (but subject to Section 5.03), each Borrower agrees that, in the event any assets of any Grantor
shall be sold pursuant to this Agreement or any other Collateral Document to satisfy in whole or in part an Obligation owed to any Secured Party, such Borrower shall indemnify such Grantor in an amount equal to the greater of the book value or the
fair market value of the assets so sold. 
 SECTION 5.02. Contribution and Indemnification. The parties hereto agree that each
Borrower and each Subsidiary Guarantor, if any, shall have the rights and obligations provided in Section 10.25 of the Credit Agreement and Section 10.25 of the Credit Agreement shall be deemed incorporated by reference herein. 

SECTION 5.03. Subordination. Notwithstanding any provision of this Agreement to the contrary, all rights of the Grantors under Sections 5.01
and 5.02 and all other rights of indemnity, contribution or subrogation under applicable law or otherwise shall be fully subordinated to the payment in full in cash of the Obligations. No failure on the part of any of the Borrowers or any Grantor to
make the payments required by Sections 5.01 and 5.02 (or any other payments required under applicable law or otherwise) shall in any respect limit the obligations and liabilities of any Grantor with respect to its obligations hereunder, and each
Grantor shall remain liable for the full amount of the obligations of such Grantor hereunder. 
 ARTICLE VI 
 Miscellaneous 
 SECTION 6.01. Notices.
All communications and notices hereunder shall (except as otherwise expressly permitted herein) be in writing and given as provided in Section 10.02 of the Credit Agreement. All communications and notices hereunder to any Grantor shall be given
to it in care of the Borrowers as provided in Section 10.02 of the Credit Agreement. 
  

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 SECTION 6.02. Waivers; Amendment. 
 (a) No failure or delay by the Administrative Agent, any L/C Issuer or any Lender in exercising any right or power hereunder or under any other Loan
Document shall operate as a waiver thereof, nor shall any single or partial exercise of any such right or power, or any abandonment or discontinuance of steps to enforce such a right or power, preclude any other or further exercise thereof or the
exercise of any other right or power. The rights and remedies of the Administrative Agent, the L/C Issuers and the Lenders hereunder and under the other Loan Documents are cumulative and are not exclusive of any rights or remedies that they would
otherwise have. No waiver of any provision of this Agreement or consent to any departure by any Grantor therefrom shall in any event be effective unless the same shall be permitted by paragraph (b) of this Section 6.02, and then such
waiver or consent shall be effective only in the specific instance and for the purpose for which given. Without limiting the generality of the foregoing, the making of a Loan or issuance of a Letter of Credit shall not be construed as a waiver of
any Default, regardless of whether the Administrative Agent, any Lender or any L/C Issuer may have had notice or knowledge of such Default at the time. No notice or demand on any Grantor in any case shall entitle any Grantor to any other or further
notice or demand in similar or other circumstances. 
 (b) Neither this Agreement nor any provision hereof may be waived, amended or modified
except pursuant to an agreement or agreements in writing entered into by the Administrative Agent and the Grantor or Grantors with respect to which such waiver, amendment or modification is to apply, subject to any consent required in accordance
with Section 10.01 of the Credit Agreement. 
 SECTION 6.03. Administrative Agent’s Fees and Expenses. 
 (a) The parties hereto agree that the Administrative Agent shall be entitled to reimbursement of its expenses incurred hereunder and indemnity for its
actions in connection herewith as provided in Sections 10.04 and 10.05 of the Credit Agreement. 
 (b) Any such amounts payable as provided
hereunder shall be additional Obligations secured hereby and by the other Collateral Documents. The provisions of this Section 6.03 shall remain operative and in full force and effect regardless of the termination of this Agreement or any other
Loan Document, the consummation of the transactions contemplated hereby, the repayment of any of the Obligations, the invalidity or unenforceability of any term or provision of this Agreement or any other Loan Document, or any investigation made by
or on behalf of the Administrative Agent or any other Secured Party. All amounts due under this Section 6.03 shall be payable within 10 days of written demand therefor. 
 SECTION 6.04. Successors and Assigns. Whenever in this Agreement any of the parties hereto is referred to, such reference shall be deemed to
include the permitted successors and assigns of such party; and all covenants, promises and agreements by or on behalf of any Grantor or the Administrative Agent that are contained in this Agreement shall bind and inure to the benefit of their
respective successors and assigns, to the extent permitted under Section 10.07 of the Credit Agreement. 
 SECTION 6.05. Survival of
Agreement. All covenants, agreements, representations and warranties made by the Grantors in the Loan Documents and in the certificates or other instruments prepared or delivered in connection with or pursuant to this Agreement or any other Loan
Document shall be considered to have been relied upon by the Lenders and shall survive the execution and delivery of the 

  

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Loan Documents and the making of any Loans and issuance of any Letters of Credit, regardless of any investigation made by any Lender or on its behalf and
notwithstanding that the Administrative Agent, any other Agent, any L/C Issuer or any Lender may have had notice or knowledge of any Default or incorrect representation or warranty at the time any credit is extended under the Credit Agreement, and
shall continue in full force and effect as long as the principal of or any accrued interest on any Loan or any fee or any other amount payable under any Loan Document is outstanding and unpaid or any Letter of Credit is outstanding (other than any
Letter of Credit in which the Outstanding Amount of the L/C Obligations related thereto have been Cash Collateralized or back-stopped by a letter of credit in form and substance satisfactory to the Administrative Agent in its sole discretion) or any
Commitment is outstanding. 
 SECTION 6.06. Counterparts; Effectiveness; Successors and Assigns; Several Agreement. This Agreement and
each other Loan Document may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Delivery by facsimile or other electronic communication of an
executed counterpart of a signature page to this Agreement and each other Loan Document shall be effective as delivery of an original executed counterpart of this Agreement and such other Loan Document. The Administrative Agent may also require that
any such documents and signatures delivered by facsimile or other electronic communication be confirmed by a manually signed original thereof; provided that the failure to request or deliver the same shall not limit the effectiveness of any
document or signature delivered by facsimile or other electronic communication. This Agreement shall become effective as to any Grantor when a counterpart hereof executed on behalf of such Grantor shall have been delivered to the Administrative
Agent and a counterpart hereof shall have been executed on behalf of the Administrative Agent, and thereafter shall be binding upon such Grantor and the Administrative Agent and their respective successors and assigns permitted thereby, and shall
inure to the benefit of such Grantor, the Administrative Agent and the other Secured Parties and their respective successors and assigns permitted thereby, except that no Grantor shall have the right to assign or transfer its rights or obligations
hereunder or any interest herein or in the Collateral (and any such assignment or transfer shall be void) except as expressly contemplated by this Agreement or the other Loan Documents referenced in clause (a) of the definition thereof. This
Agreement shall be construed as a separate agreement with respect to each Grantor and may be amended, modified, supplemented, waived or released with respect to any Grantor without the approval of any other Grantor and without affecting the
obligations of any other Grantor hereunder. 
 SECTION 6.07. Severability. If any provision of this Agreement or the other Loan
Documents is held to be illegal, invalid or unenforceable, the legality, validity and enforceability of the remaining provisions of this Agreement and the other Loan Documents shall not be affected or impaired thereby. The invalidity of a provision
in a particular jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction. The parties shall endeavor in good faith negotiations to replace the invalid, illegal or unenforceable provisions with valid
provisions the economic effect of which comes as close as possible to that of the invalid, illegal or unenforceable provisions. 
 SECTION
6.08. Right of Set-Off. In addition to any rights and remedies of the Lenders provided by Law, upon the occurrence and during the continuance of any Event of Default, each Lender and its Affiliates and each L/C Issuer and its Affiliates shall
have the rights specified in Section 10.10 of the Credit Agreement. 
  

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 SECTION 6.09. Governing Law; Jurisdiction; Venue; Waiver of Jury Trial; Consent to Service of
Process. 
 (a) The terms of Section 10.16 and 10.17 of the Credit Agreement with respect to governing law, submission of
jurisdiction, venue and waiver of jury trial are incorporated herein by reference, mutatis mutandis, and the parties hereto agree to such terms. 
 (b) Each party to this Agreement irrevocably consents to service of process in the manner provided for notices in Section 6.01. Nothing in this Agreement will affect the right of any party to this Agreement to
serve process in any other manner permitted by law. 
 SECTION 6.10. Headings. Article and Section headings and the Table of Contents
used herein are for convenience of reference only, are not part of this Agreement and are not to affect the construction of, or to be taken into consideration in interpreting, this Agreement. 
 SECTION 6.11. Security Interest Absolute. To the extent permitted by applicable law, all rights of the Administrative Agent hereunder, the
Security Interest, the grant of a security interest in the Pledged Collateral and all obligations of each Grantor hereunder shall be absolute and unconditional irrespective of (a) any lack of validity or enforceability of the Credit Agreement,
any other Loan Document, any agreement with respect to any of the Obligations or any other agreement or instrument relating to any of the foregoing, (b) any change in the time, manner or place of payment of, or in any other term of, all or any
of the Obligations, or any other amendment or waiver of or any consent to any departure from the Credit Agreement, any other Loan Document or any other agreement or instrument, (c) any exchange, release or non-perfection of any Lien on other
collateral, or any release or amendment or waiver of or consent under or departure from any guarantee, securing or guaranteeing all or any of the Obligations or (d) any other circumstance that might otherwise constitute a defense available to,
or a discharge of, any Grantor in respect of the Obligations or this Agreement. 
 SECTION 6.12. Intercreditor Agreement Governs.
Notwithstanding anything herein to the contrary, the lien and security interest granted to the Administrative Agent, for the benefit of the Secured Parties, pursuant to this Agreement and the exercise of any right or remedy by the Administrative
Agent and the other Secured Parties hereunder are subject to the provisions of the Intercreditor Agreement. In the event of any conflict or inconsistency between a provision of the Intercreditor Agreement and this Agreement that relates solely to
the rights or obligations of, or relationships between, the ABL Secured Parties and the Cash Flow Secured Parties (as each such term is defined in the Intercreditor Agreement), the provisions of the Intercreditor Agreement shall control. So long as
the Intercreditor Agreement is in effect, any requirement in this Agreement to deliver any Cash Flow Priority Collateral (as such term is defined in the Intercreditor Agreement) to the Administrative Agent shall be satisfied by delivery of such Cash
Flow Priority Collateral to the Cash Flow Agent (as defined in the Intercreditor Agreement). 
 SECTION 6.13. Termination or Release.

 (a) This Agreement, the Security Interest and all other security interests granted hereby shall terminate with respect to all Obligations
and any Liens arising therefrom shall be automatically released when all the outstanding Obligations (in each case other than (x) Secured Cash Management Obligations not yet due and payable and (y) contingent indemnification obligations
not yet accrued and payable) have been paid in full and the Lenders have no further commitment to lend under the Credit Agreement, the Outstanding Amount of L/C Obligations have been either reduced to zero, back-stopped by a letter of credit in form
and substance satisfactory to the Administrative Agent in its sole discretion or Cash Collateralized and the L/C Issuers have no further obligations to issue Letters of Credit under the Credit Agreement. 
  

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 (b) A Grantor (other than the Parent Borrower) shall automatically be released from its obligations
hereunder as provided in Section 9.12 of the Credit Agreement; provided that the Lenders shall have consented to such transaction (to the extent required by the Credit Agreement) and the terms of such consent did not provide otherwise.

 (c) Upon any sale or other transfer by any Grantor of any Collateral that is permitted under the Credit Agreement (other than a sale to
another Grantor), or upon the effectiveness of any written consent to the release of the security interest granted hereby in any Collateral pursuant to Section 9.12 or 10.01 of the Credit Agreement, the security interest of such Grantor in such
Collateral shall be automatically released. 
 (d) In connection with any termination or release pursuant to paragraph (a), (b) or
(c) of this Section 6.13, the Administrative Agent shall execute and deliver to any Grantor, at such Grantor’s expense, all documents that such Grantor shall reasonably request to evidence such termination or release, in each case in
accordance with the terms of Section 9.12 of the Credit Agreement. Any execution and delivery of documents pursuant to this Section 6.13 shall be without recourse to or warranty by the Administrative Agent. 
 (e) Notwithstanding anything to the contrary set forth in this Agreement, each Cash Management Bank which is owed Secured Cash Management Obligations by
the acceptance of the benefits under this Agreement hereby acknowledges and agrees that (i) the Secured Cash Management Obligations shall be secured pursuant to this Agreement only to the extent that, and for so long as, the other Obligations
are so secured and (ii) any release of Collateral effected in the manner permitted by this Agreement shall not require the consent of any Cash Management Bank. 
 SECTION 6.14. Additional Subsidiary Borrowers. Pursuant to Section 6.11 of the Credit Agreement, certain Subsidiary Borrowers or Subsidiary Guarantors of the Parent Borrower that were not in existence,
were not Subsidiary Borrowers or Subsidiary Guarantors or were Excluded Subsidiaries on the date of the Credit Agreement are required to or may enter into this Agreement as Grantors upon becoming Subsidiary Borrowers or Subsidiary Guarantors or upon
ceasing to be Excluded Subsidiaries by execution and delivery of a Security Agreement Supplement in the Form of Exhibit I hereto by the Administrative Agent and such Subsidiary Borrower or Subsidiary Guarantor, as applicable. Upon such execution and
delivery, such Subsidiary Borrower or Subsidiary Guarantor, as applicable, shall become a Grantor hereunder with the same force and effect as if originally named as a Grantor herein. The execution and delivery of any such instrument shall not
require the consent of any other Grantor hereunder. The rights and obligations of each Grantor hereunder shall remain in full force and effect notwithstanding the addition of any new Grantor as a party to this Agreement. 
 SECTION 6.15. Administrative Agent Appointed Attorney-in-Fact. Each Grantor hereby appoints the Administrative Agent the attorney-in-fact of such
Grantor for the purpose of carrying out the provisions of this Agreement and taking any action and executing any instrument that the Administrative Agent may deem necessary or advisable to accomplish the purposes hereof at any time after and during
the continuance of an Event of Default, which appointment is irrevocable and coupled with an interest. Without limiting the generality of the foregoing, the Administrative Agent shall have the right, upon the occurrence and during the continuance of
an Event of Default and notice by the Administrative Agent to the Parent Borrower of its intent to exercise such rights, with full power of substitution either in the Administrative Agent’s name or in the name of such Grantor (a) to
receive, endorse, assign and/or deliver any and all notes, acceptances, checks, drafts, money orders or other evidences of payment relating to the Collateral or any part thereof; (b) to demand, collect, receive payment of, give receipt for and
give discharges and releases of all or any of the Collateral; (c) to sign the name of any Grantor on any invoice or bill of lading relating to any of the Collateral; (d) to send 
  

 -24- 

 
verifications of Accounts to any Account Debtor; (e) to commence and prosecute any and all suits, actions or proceedings at law or in equity in any
court of competent jurisdiction to collect or otherwise realize on all or any of the Collateral or to enforce any rights in respect of any Collateral; (f) to settle, compromise, compound, adjust or defend any actions, suits or proceedings
relating to all or any of the Collateral; (g) to notify, or to require any Grantor to notify, Account Debtors to make payment directly to the Administrative Agent; (h) to make, settle and adjust claims in respect of Article 9 Collateral
under policies of insurance, including endorsing the name of any Grantor on any check, draft, instrument or other item of payment for the proceeds of such policies of insurance, making all determinations and decisions with respect thereto and
obtaining or maintaining the policies of insurance required by Section 6.07 of the Credit Agreement or paying any premium in whole or in part relating thereto; and (i) to use, sell, assign, transfer, pledge, make any agreement with respect
to or otherwise deal with all or any of the Collateral, and to do all other acts and things necessary to carry out the purposes of this Agreement, as fully and completely as though the Administrative Agent were the absolute owner of the Collateral
for all purposes; provided that nothing herein contained shall be construed as requiring or obligating the Administrative Agent to make any commitment or to make any inquiry as to the nature or sufficiency of any payment received by the
Administrative Agent, or to present or file any claim or notice, or to take any action with respect to the Collateral or any part thereof or the moneys due or to become due in respect thereof or any property covered thereby. The Administrative Agent
and the other Secured Parties shall be accountable only for amounts actually received as a result of the exercise of the powers granted to them herein. No Agent-Related Person shall be liable in the absence of its own gross negligence or willful
misconduct, as determined by a final judgment of a court of competent jurisdiction. All sums disbursed by the Administrative Agent in connection with this paragraph, including reasonable attorneys’ fees, court costs, expenses and other charges
relating thereto, shall be payable, within 10 days of demand, by the Grantors to the Administrative Agent and shall be additional Obligations secured hereby. 
 SECTION 6.16. General Authority of the Administrative Agent. By acceptance of the benefits of this Agreement and any other Collateral Documents, each Secured Party (whether or not a signatory hereto) shall be
deemed irrevocably (a) to consent to the appointment of the Administrative Agent as its agent hereunder and under such other Collateral Documents, (b) to confirm that the Administrative Agent shall have the authority to act as the
exclusive agent of such Secured Party for the enforcement of any provisions of this Agreement and such other Collateral Documents against any Grantor, the exercise of remedies hereunder or thereunder and the giving or withholding of any consent or
approval hereunder or thereunder relating to any Collateral or any Grantor’s obligations with respect thereto, (c) to agree that it shall not take any action to enforce any provisions of this Agreement or any other Collateral Document
against any Grantor, to exercise any remedy hereunder or thereunder or to give any consents or approvals hereunder or thereunder except as expressly provided in this Agreement or any other Collateral Document and (d) to agree to be bound by the
terms of this Agreement and any other Collateral Documents. 
 SECTION 6.17. Reasonable Care. The Administrative Agent is required to
exercise reasonable care in the custody and preservation of any of the Collateral in its possession; provided that the Administrative Agent shall be deemed to have exercised reasonable care in the custody and preservation of any of the Collateral,
if such Collateral is accorded treatment substantially similar to that which the Administrative Agent accords its own property. 
 SECTION
6.18. Mortgages. In the event that any of the Collateral hereunder is also subject to a valid and enforceable Lien under the terms of a Mortgage and the terms thereof are inconsistent with the terms of this Agreement, then with respect to
such Collateral, the terms of such Mortgage shall control in the case of Fixtures and real estate leases, letting and licenses of, and contracts and agreements relating to the lease of, real property, and the terms of this Agreement shall control in
the case of all other Collateral. 
  

 -25- 

 SECTION 6.19. Reinstatement. This Security Agreement shall continue to be effective, or be
reinstated, as the case may be, if at any time payment, or any part thereof, of any of the Obligations is rescinded or must otherwise be restored or returned by the Administrative Agent or any other Secured Party upon the insolvency, bankruptcy,
dissolution, liquidation or reorganization of the Parent Borrower or any other Loan Party, or upon or as a result of the appointment of a receiver, intervenor or conservator of, or trustee or similar officer for, the Parent Borrower or any other
Loan Party or any substantial part of its property, or otherwise, all as though such payments had not been made. 
 SECTION 6.20.
Miscellaneous. 
 (a) The Administrative Agent may execute any of the powers granted under this Agreement and perform any duty
hereunder either directly or by or through agents or attorneys-in-fact. 
 (b) The Administrative Agent shall not be deemed to have actual,
constructive, direct or indirect notice or knowledge of the occurrence of any Event of Default unless and until the Administrative Agent shall have received a notice of Event of Default or a notice from the Grantor or the Secured Parties to the
Administrative Agent in its capacity as Administrative Agent indicating that an Event of Default has occurred. The Administrative Agent shall have no obligation either prior to or after receiving such notice to inquire whether an Event of Default
has, in fact, occurred and shall be entitled to rely conclusively, and shall be fully protected in so relying, on any notice so furnished to it. 
 [Signatures on following page] 
  

 -26- 

 IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day and year first
above written. 
  

			
	AVAYA INC., as Parent Borrower,
		
	By:	 	 /s/ Matthew Booher

	Name:	 	Matthew Booher
	Title:	 	Vice President and Treasurer
	
	SIERRA HOLDINGS CORP., as Holdings,
		
	By:	 	 /s/ Matthew Booher

	Name:	 	Matthew Booher
	Title:	 	Vice President and Treasurer
	
	 EACH OF THE SUBSIDIARY BORROWERS LISTED ON ANNEX A HERETO,

		
	By:	 	 /s/ Matthew Booher

	Name:	 	Matthew Booher
	Title:	 	Vice President and Treasurer
	
	CITICORP USA, INC., as Administrative Agent
		
	By:	 	 /s/ James J. McCarthy

	Name:	 	James J. McCarthy
	Title:	 	Managing Director & Vice President

 Signature Page for 
 Pledge and Security Agreement 

 Annex A 
 Subsidiary Borrowers 
  

	1.	Avaya Asia Pacific Inc. 

  

	2.	Avaya CALA Inc. 

  

	3.	Avaya EMEA Ltd. 

  

	4.	Avaya Federal Solutions, Inc. 

  

	5.	Avaya Integrated Cabinet Solutions Inc. 

  

	6.	Avaya Management Services Inc. 

  

	7.	Avaya World Services Inc. 

  

	8.	Technology Corporation of America, Inc. 

  

	9.	VPNet Technologies, Inc. 

  

	10.	Avaya Holdings LLC 

  

	11.	Avaya Holdings Two, LLC 

  

	12.	Avaya Licensing LLC 

  

	13.	Avaya Technology LLC 

  

	14.	Octel Communications LLC 

  

 A-1 

 SCHEDULE I 
 Pledged Equity 
  

			
	 Pledgor
	  	 Pledged Interest

	Avaya CALA Inc.	  	65% interest in Avaya Venezuela S.R.L.
		
	Avaya Holdings LLC	  	65 common shares of Avaya Canada Corp. (65% interest)
		
	Avaya Inc.	  	65,000 shares of Avaya Australia Pty. Ltd. (65% interest)
		
	Avaya Inc.	  	100 common shares of Avaya Federal Solutions, Inc. (100% interest)
		
	Avaya Inc.	  	1,000 common shares of Avaya Integrated Cabinet Solutions Inc. (100% interest)
		
	Avaya Inc.	  	100% interest in Avaya Holdings Two, LLC
		
	Avaya Inc.	  	65% interest in Avaya International LLC
		
	Avaya Inc.	  	100% interest in Avaya Licensing LLC
		
	Avaya Inc.	  	65% interest in Avaya Management GmbH
		
	Avaya Inc.	  	1,828,027 shares in Avaya Mauritius Ltd. (65% interest)
		
	Avaya Inc.	  	175,185 shares in Mosaix Ltd. (65% interest)
		
	Avaya Inc.	  	100% interest in Avaya Technology LLC
		
	Avaya Inc.	  	100% interest in Octel Communications LLC
		
	Avaya Inc.	  	1,000 common shares of VPNet Technologies, Inc. (100% interest)
		
	Avaya International LLC	  	1,000 common shares of Avaya Asia Pacific Inc. (100% interest)
		
	Avaya International LLC	  	1,000 common shares of Avaya CALA Inc. (100% interest)
		
	Avaya International LLC	  	1,000 common shares of Avaya EMEA Ltd. (100% interest)
		
	Avaya International LLC	  	1,000 common shares of Avaya Management Services Inc. (100% interest)
		
	Avaya International LLC	  	1,000 common shares of Avaya World Services Inc. (100% interest)
		
	Avaya International LLC	  	1,000 common shares of Technology Corporation of America, Inc. (100% interest)
		
	Avaya Technology LLC	  	100% interest in Avaya Holdings LLC
		
	Sierra Holdings Corp.	  	100 common shares of Avaya Inc. (100% interest)

 Pledged Debt 
 None. 
  

 SCH I-1 

 SCHEDULE II 
 Commercial Tort Claims 
 The following list includes all commercial tort claims of each Grantor, with
a value in excess of $10,000,000 and for which such Grantor has filed a complaint in a court of competent jurisdiction: 
 AVAYA INC. V
TELECOM LABS, INC. ET AL (TLI), USDC DISTRICT OF NJ-3:06-CV-02490 (GEB). Avaya Inc. alleges that TLI continued to use Avaya Inc.’s telephony system software and maintenance software after the expiration of the applicable agreements between the
parties. Avaya’s litigation department currently does not have the data that it would need to calculate monetary damages but rather is seeking an injunction that would prohibit TLI’s further use of the software. 
  

 SCH II-1 

 SCHEDULE III 
 Additional Foreign Subsidiaries 
 whose Equity Interests are included in the definition of
“Excluded Securities” 
  

	1.	Avaya Finance GmbH & Co. KG 

  

	2.	Avaya Luxembourg S.a.r.l. 

  

 SCH III-2 

 EXHIBIT I TO THE 
 SECURITY AGREEMENT 
 SUPPLEMENT NO.    dated as of
[            ], to the Pledge and Security Agreement (as amended, supplemented or otherwise modified, the “Security Agreement”) dated as of October 26, 2007 among
SIERRA HOLDINGS CORP. (“Holdings”), AVAYA, INC. (the “Parent Borrower”), certain Subsidiaries of the Parent Borrower from time to time party thereto and CITICORP USA, INC., as Administrative Agent for the Secured
Parties. 
 A. Reference is made to the Credit Agreement dated as of October 26, 2007 (as amended, supplemented or otherwise modified
from time to time, the “Credit Agreement”), among the Parent Borrower, Holdings, certain Subsidiaries of the Parent Borrower from time to time party thereto (the “Subsidiary Borrowers” and, together with the Parent
Borrower, the “Borrowers”), CITICORP USA, INC., as Administrative Agent and Swing Line Lender, CITIBANK, N.A., as L/C Issuer, and each lender from time to time party thereto (collectively, the “Lenders” and
individually, a “Lender”). 
 B. Capitalized terms used herein and not otherwise defined herein shall have the meanings
assigned to such terms in the Credit Agreement and the Security Agreement. 
 C. The Grantors have entered into the Security Agreement in
order to induce (x) the Lenders to make Loans and the L/C Issuers to issue Letters of Credit and (y) the Cash Management Banks to provide Cash Management Services consisting of Secured Cash Management Obligations. Section 6.14 of the
Security Agreement provides that additional Restricted Subsidiaries of the Parent Borrower may become Grantors under the Security Agreement by execution and delivery of an instrument in the form of this Supplement. The undersigned Restricted
Subsidiary (the “New Subsidiary”) is executing this Supplement in accordance with the requirements of the Credit Agreement to become a Grantor under the Security Agreement in order to induce (x) the Lenders to make additional
Loans and the L/C Issuers to issue additional Letters of Credit and (y) the Cash Management Banks to provide Cash Management Services consisting of Secured Cash Management Obligations and as consideration for (x) Loans previously made and
Letters of Credit previously issued and (y) Cash Management Services consisting of Secured Cash Management Obligations previously provided. 
 Accordingly, the Administrative Agent and the New Subsidiary agree as follows: 
 SECTION 1. In accordance with Section 6.14 of
the Security Agreement, the New Subsidiary by its signature below becomes a Grantor under the Security Agreement with the same force and effect as if originally named therein as a Grantor and the New Subsidiary hereby (a) agrees to all the
terms and provisions of the Security Agreement applicable to it as a Grantor thereunder and (b) represents and warrants that the representations and warranties made by it as a Grantor thereunder are true and correct on and as of the date
hereof. In furtherance of the foregoing, the New Subsidiary, as security for the payment and performance in full of the Obligations does hereby create and grant to the Administrative Agent, its successors and assigns, for the benefit of the Secured
Parties, their successors and assigns, a security interest in and lien on all of the New Subsidiary’s right, title and interest in and to the Collateral (as defined in the Security Agreement) of the New Subsidiary. Each reference to a
“Grantor” in the Security Agreement shall be deemed to include the New Subsidiary. The Security Agreement is hereby incorporated herein by reference. 
 SECTION 2. The New Subsidiary represents and warrants to the Administrative Agent and the other Secured Parties that this Supplement has been duly authorized, executed and delivered by it and constitutes its legal,
valid and binding obligation, enforceable against it in accordance with its terms, except as such enforceability may be limited by Debtor Relief Laws and by general principles of equity. 
  

 EXHIBIT I-1 

 SECTION 3. This Supplement may be executed in counterparts (and by different parties hereto on different
counterparts), each of which shall constitute an original, but all of which when taken together shall constitute a single contract. This Supplement shall become effective when the Administrative Agent shall have received a counterpart of this
Supplement that bears the signature of the New Subsidiary, and the Administrative Agent has executed a counterpart hereof. Delivery of an executed signature page to this Supplement by facsimile transmission or other electronic communication shall be
as effective as delivery of a manually signed counterpart of this Supplement. 
 SECTION 4. The New Subsidiary hereby represents and warrants
that (a) set forth on Schedule I attached hereto is a true and correct schedule of the location of any and all Collateral of the New Subsidiary and (b) set forth under its signature hereto is the true and correct legal name of the New
Subsidiary, its jurisdiction of formation and the location of its chief executive office. Schedule I shall be incorporated into, and after the date hereof be deemed part of, the Perfection Certificate. 
 SECTION 5. Except as expressly supplemented hereby, the Security Agreement shall remain in full force and effect. 
 SECTION 6. THIS SUPPLEMENT SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK. 
 SECTION 7. If any provision of this Supplement is held to be illegal, invalid or unenforceable, the legality, validity and enforceability of the
remaining provisions of this Supplement and the other Loan Documents shall not be affected or impaired thereby. The invalidity of a provision in a particular jurisdiction shall not invalidate or render unenforceable such provision in any other
jurisdiction. 
 SECTION 8. All communications and notices hereunder shall be in writing and given as provided in Section 6.01 of the
Security Agreement. 
 SECTION 9. The New Subsidiary agrees to reimburse the Administrative Agent for its reasonable out-of-pocket expenses
in connection with the execution and delivery of this Supplement, including the reasonable fees, other charges and disbursements of counsel for the Administrative Agent. 
 [Signatures on following page] 
  

 EXHIBIT I-2 

 IN WITNESS WHEREOF, the New Subsidiary and the Administrative Agent have duly executed this Supplement to
the Security Agreement as of the day and year first above written. 
  

			
	[NAME OF NEW SUBSIDIARY]
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	Jurisdiction of Formation:
	Address of Chief Executive Office:
	
	 CITICORP USA, INC.,
as Administrative Agent

		
	By:	 	  

	Name:	 	
	Title:	 	

  

 EXHIBIT I-3 

 SCHEDULE I 
 TO SUPPLEMENTAL NO     TO THE 
 SECURITY AGREEMENT 
 LOCATION OF COLLATERAL 
  

			
	 Description
	 	 Location

		 	
		 	

 EQUITY INTERESTS 
  

									
	 Issuer
	 	 Number of
 Certificate
	 	 Registered
 Owner
	 	 Number and
 Class of
 Equity Interests
	 	 Percentage of
 Equity Interests

		 		 		 		 	
		 		 		 		 	

 DEBT SECURITIES 
  

							
	 Issuer
	 	 Principal Amount
	 	 Date of Note
	 	 Maturity Date

		 		 		 	
		 		 		 	

  

 SCHEDULE I-1 

 EXHIBIT II 
 FORM OF 
 PERFECTION CERTIFICATE 
  

 EXHIBIT II 

 EXHIBIT III 
 FORM OF 
 PATENT SECURITY AGREEMENT 
 (SHORT-FORM) 
 PATENT SECURITY AGREEMENT, dated as of October
[    ], 2007 among SIERRA HOLDINGS CORP. (“Holdings”), AVAYA, INC. (the “Parent Borrower”), certain Subsidiaries of Parent Borrower from time to time party hereto and CITICORP USA, INC., as
Administrative Agent for the Secured Parties (as defined below). 
 Reference is made to the Pledge and Security Agreement dated as of
October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Security Agreement”), among Holdings, the Parent Borrower, certain Subsidiaries of the Borrower from time to time party thereto and the
Administrative Agent. The Secured Parties’ agreements in respect of extensions of credit to the Borrowers are set forth in the Credit Agreement dated as of October 26, 2007 (as amended, supplemented or otherwise modified from time to time,
the “Credit Agreement”), among the Parent Borrower, Holdings, certain Subsidiaries of the Parent Borrower from time to time party thereto (the “Subsidiary Borrowers” and, together with the Parent Borrower, the
“Borrowers”), CITICORP USA, INC., as Administrative Agent and Swing Line Lender, CITIBANK, N.A., as L/C Issuer, and each lender from time to time party thereto (collectively, the “Lenders” and individually, a
“Lender”). Each of Holdings and the Subsidiaries party hereto is an affiliate of the Parent Borrower and will derive substantial benefits from the extension of credit to the Borrowers pursuant to the Credit Agreement and is willing
to execute and deliver this Agreement in order to induce the Lenders to extend such credit. Accordingly, the parties hereto agree as follows: 
 Section 1. Terms. Capitalized terms used in this Agreement and not otherwise defined herein have the meanings specified in the Security Agreement. The rules of construction specified in Article I of the Credit Agreement also
apply to this Agreement. 
 Section 2. Grant of Security Interest. As security for the payment or performance, as the case may
be, in full of the Obligations, each Grantor, pursuant to and in accordance with the Security Agreement, did and hereby does grant to the Administrative Agent, its successors and assigns, for the benefit of the Secured Parties, a security interest
in, all right, title and interest in or to any and all of the following assets and properties now owned or at any time hereafter acquired by such Grantor or in which such Grantor now has or at any time in the future may acquire any right, title or
interest (collectively, the “Patent Collateral”): 
 (c) All letters Patent of the United States, all
registrations and recordings thereof, and all applications for letters Patent of the United States in or to which any Grantor now or hereafter has any right, title or interest therein, including registrations, recordings and pending applications in
the USPTO, and all reissues, continuations, divisions, continuations-in-part, renewals, improvements or extensions thereof, including those listed on Schedule I. 
 Section 3. Termination. This Agreement is made to secure the satisfactory performance and payment of the Obligations. This Patent Security
Agreement and the security interest granted hereby shall terminate with respect to all of a Grantor’s Obligations and any Lien arising therefrom shall be automatically released upon termination of the Security Agreement or release of such
Grantor’s obligations thereunder. The Administrative Agent shall, in connection with any termination or 

  

 EXHIBIT III-1 

 
release herein or under the Security Agreement, execute and deliver to any Grantor as such Grantor may request, an instrument in writing releasing the
security interest in the Patent Collateral acquired under this Agreement. Additionally, upon such satisfactory performance or payment, the Administrative Agent shall reasonably cooperate with any efforts made by a Grantor to make of record or
otherwise confirm such satisfaction including, but not limited to, the release and/or termination of this Agreement and any security interest in, to or under the Patent Collateral. 
 Section 4. Supplement to the Security Agreement. The security interests granted to the Administrative Agent herein are granted in
furtherance, and not in limitation of, the security interests granted to the Administrative Agent pursuant to the Security Agreement. Each Grantor hereby acknowledges and affirms that the rights and remedies of the Administrative Agent with respect
to the Patent Collateral are more fully set forth in the Security Agreement, the terms and provisions of which are hereby incorporated herein by reference as if fully set forth herein. In the event of any conflict between the terms of this Agreement
and the Security Agreement, the terms of the Security Agreement shall govern. 
 Section 5. Intercreditor Agreement Governs.
Notwithstanding anything herein to the contrary, the lien and security interest granted to the Administrative Agent, for the benefit of the Secured Parties, pursuant to this Agreement and the exercise of any right or remedy by the Administrative
Agent and the other Secured Parties hereunder are subject to the provisions of the Intercreditor Agreement. In the event of any conflict or inconsistency between a provision of the Intercreditor Agreement and this Agreement that relates solely to
the rights or obligations of, or relationships between, the ABL Secured Parties and the CF Secured Parties (as each such term is defined in the Intercreditor Agreement), the provisions of the Intercreditor Agreement shall control. 
 Section 6. Representations and Warranties. Holdings and the Borrowers jointly and severally represent and warrant, as to themselves and the
other Grantors, to the Administrative Agent and the Secured Parties, that a true and correct list of all of the existing material Patent Collateral consisting of U.S. Patent registrations or applications owned by the Grantor, in whole or in part, is
set forth in Schedule I. 
 Section 7. Miscellaneous. The provisions of Article VI of the Security Agreement are
hereby incorporated by reference. 
 [Signatures on following page] 
  

 EXHIBIT III-2 

 IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day and year first
above written. 
  

			
	AVAYA INC., as Parent Borrower,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	SIERRA HOLDINGS CORP., as Holdings,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	 EACH OF THE SUBSIDIARY BORROWERS LISTED ON ANNEX A HERETO,

		
	By:	 	  

	Name:	 	
	Title:	 	
	
	CITICORP USA, INC., as Administrative Agent
		
	By:	 	  

	Name:	 	
	Title:	 	

 Signature Page for 
 Patent Security Agreement 

 ANNEX A 
 Subsidiary Borrowers 
  

 ANNEX A 

 Schedule I 
 Short Particulars of U.S. Patent Collateral 
  

 Schedule I 

 EXHIBIT IV 
 FORM OF 
 TRADEMARK SECURITY AGREEMENT 
 (SHORT-FORM) 
 TRADEMARK SECURITY AGREEMENT, dated as of October
[    ], 2007 among SIERRA HOLDINGS CORP. (“Holdings”), AVAYA, INC. (the “Parent Borrower”), certain Subsidiaries of the Parent Borrower from time to time party hereto and CITICORP USA, INC., as
Administrative Agent for the Secured Parties (as defined below). 
 Reference is made to the Pledge and Security Agreement dated as of
October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Security Agreement”), among Holdings, the Parent Borrower, certain Subsidiaries of the Borrower from time to time party thereto and the
Administrative Agent. The Secured Parties’ agreements in respect of extensions of credit to the Borrowers are set forth in the Credit Agreement dated as of October 26, 2007 (as amended, supplemented or otherwise modified from time to time,
the “Credit Agreement”), among the Parent Borrower, Holdings, certain Subsidiaries of the Parent Borrower from time to time party thereto (the “Subsidiary Borrowers” and, together with the Parent Borrower, the
“Borrowers”), CITICORP USA, INC., as Administrative Agent and Swing Line Lender, CITIBANK, N.A., as L/C Issuer, and each lender from time to time party thereto (collectively, the “Lenders” and individually, a
“Lender”). Each of Holdings and the Subsidiaries party hereto is an affiliate of the Parent Borrower and will derive substantial benefits from the extension of credit to the Borrowers pursuant to the Credit Agreement and is willing
to execute and deliver this Agreement in order to induce the Lenders to extend such credit. Accordingly, the parties hereto agree as follows: 
 Section 1. Terms. Capitalized terms used in this Agreement and not otherwise defined herein have the meanings specified in the Security Agreement. The rules of construction specified in Article I of the Credit Agreement also
apply to this Agreement. 
 Section 2. Grant of Security Interest. As security for the payment or performance, as the case may
be, in full of the Obligations, each Grantor, pursuant to and in accordance with the Security Agreement, did and hereby does grant to the Administrative Agent, its successors and assigns, for the benefit of the Secured Parties, a security interest
in, all right, title and interest in or to any and all of the following assets and properties now owned or at any time hereafter acquired by such Grantor or in which such Grantor now has or at any time in the future may acquire any right, title or
interest (collectively, the “Trademark Collateral”): 
 (a) all trademarks, service marks, trade names,
corporate names, trade dress, logos, designs, fictitious business names, other source or business identifiers, now existing or hereafter adopted or acquired, all registrations and recordings thereof, and all registration and recording applications
filed in connection therewith, including registrations and registration applications in the USPTO, and all extensions or renewals thereof, as well as any unregistered trademarks and service marks used by a Grantor, including those listed on
Schedule I, and (b) all goodwill connected with the use of and symbolized by such marks; provided that, the grant of security interest shall not include any trademark, service mark or other application for registration that
may be deemed invalidated, canceled or abandoned due to the grant and/or enforcement of such security interest unless and until such time that the grant and/or enforcement of the security interest will not affect the validity of such trademark,
service mark or other application for registration. 
  

 EXHIBIT IV-1 

 Section 3. Termination. This Agreement is made to secure the satisfactory performance and
payment of the Obligations. This Trademark Security Agreement and the security interest granted hereby shall terminate with respect to all of a Grantor’s Obligations and any Lien arising therefrom shall be automatically released upon
termination of the Security Agreement or release of such Grantor’s obligations thereunder. The Administrative Agent shall, in connection with any termination or release herein or under the Security Agreement, execute and deliver to any Grantor
as such Grantor may request, an instrument in writing releasing the security interest in the Trademark Collateral acquired under this Agreement. Additionally, upon such satisfactory performance or payment, the Administrative Agent shall reasonably
cooperate with any efforts made by a Grantor to make of record or otherwise confirm such satisfaction including, but not limited to, the release and/or termination of this Agreement and any security interest in, to or under the Trademark Collateral.

 Section 4. Supplement to the Security Agreement. The security interests granted to the Administrative Agent herein are granted
in furtherance, and not in limitation of, the security interests granted to the Administrative Agent pursuant to the Security Agreement. Each Grantor hereby acknowledges and affirms that the rights and remedies of the Administrative Agent with
respect to the Trademark Collateral are more fully set forth in the Security Agreement, the terms and provisions of which are hereby incorporated herein by reference as if fully set forth herein. In the event of any conflict between the terms of
this Agreement and the Security Agreement, the terms of the Security Agreement shall govern. 
 Section 5. Intercreditor Agreement
Governs. Notwithstanding anything herein to the contrary, the lien and security interest granted to the Administrative Agent, for the benefit of the Secured Parties, pursuant to this Agreement and the exercise of any right or remedy by the
Administrative Agent and the other Secured Parties hereunder are subject to the provisions of the Intercreditor Agreement. In the event of any conflict or inconsistency between a provision of the Intercreditor Agreement and this Agreement that
relates solely to the rights or obligations of, or relationships between, the [ABL Secured Parties] and the [CF Secured Parties] (as each such term is defined in the Intercreditor Agreement), the provisions of the Intercreditor Agreement shall
control. 
 Section 6. Representations and Warranties. Holdings and the Borrowers jointly and severally represent and warrant, as
to themselves and the other Grantors, to the Administrative Agent and the Secured Parties, that a true and correct list of all of the existing material Trademark Collateral consisting of U.S. Trademark registrations or applications owned by the
Grantor, in whole or in part, is set forth in Schedule I. 
 Section 7. Miscellaneous. The provisions of Article VI of the
Security Agreement are hereby incorporated by reference. 
 [Signatures on following page] 
  

 EXHIBIT IV-2 

 IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day and year first
above written. 
  

			
	AVAYA INC., as Parent Borrower,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	SIERRA HOLDINGS CORP., as Holdings,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	 EACH OF THE SUBSIDIARY BORROWERS LISTED ON ANNEX A HERETO,

		
	By:	 	  

	Name:	 	
	Title:	 	
	
	CITICORP USA, INC., as Administrative Agent
		
	By:	 	  

	Name:	 	
	Title:	 	

 Signature Page for 
 Trademark Security Agreement 
  

 ANNEX A 
 Subsidiary Borrowers 
  

 ANNEX A 

 Schedule I to 
 Trademark Security Agreement Supplement 
 UNITED STATES Trademarks, Service Marks and Trademark
Applications 
  

							
	 Grantor
	 	 Trademark or Service
 Mark
	 	 Date Granted
	  	 Registration No. and
 Jurisdiction

		 		 		  	
		 		 		  	

  

							
	 Grantor
	 	 Trademark or Service
 Mark Application
	 	 Date Filed
	  	 Application No. and
 Jurisdiction

		 		 		  	
		 		 		  	

  

 SCH I 

 EXHIBIT V 
 FORM OF 
 COPYRIGHT SECURITY AGREEMENT 
 (SHORT-FORM) 
 COPYRIGHT SECURITY AGREEMENT, dated as of October
[    ], 2007 among SIERRA HOLDINGS CORP. (“Holdings”), AVAYA, INC. (the “Parent Borrower”), certain Subsidiaries of the Parent Borrower from time to time party hereto and CITICORP USA, INC., as
Administrative Agent for the Secured Parties (as defined below). 
 Reference is made to the Pledge and Security Agreement dated as of
October 26, 2007 (as amended, supplemented or otherwise modified from time to time, the “Security Agreement”), among Holdings, the Parent Borrower, certain Subsidiaries of the Borrower from time to time party thereto and the
Administrative Agent. The Secured Parties’ agreements in respect of extensions of credit to the Borrowers are set forth in the Credit Agreement dated as of October 26, 2007 (as amended, supplemented or otherwise modified from time to time,
the “Credit Agreement”), among the Parent Borrower, Holdings, certain Subsidiaries of the Parent Borrower from time to time party thereto (the “Subsidiary Borrowers” and, together with the Parent Borrower, the
“Borrowers”), CITICORP USA, INC., as Administrative Agent and Swing Line Lender, CITIBANK, N.A., as L/C Issuer, and each lender from time to time party thereto (collectively, the “Lenders” and individually, a
“Lender”). Each of Holdings and the Subsidiaries party hereto is an affiliate of the Parent Borrower and will derive substantial benefits from the extension of credit to the Borrowers pursuant to the Credit Agreement and is willing
to execute and deliver this Agreement in order to induce the Lenders to extend such credit. Accordingly, the parties hereto agree as follows: 
 Section 1. Terms. Capitalized terms used in this Agreement and not otherwise defined herein have the meanings specified in the Security Agreement. The rules of construction specified in Article I of the Credit Agreement also
apply to this Agreement. 
 Section 2. Grant of Security Interest. As security for the payment or performance, as the case may
be, in full of the Obligations, each Grantor, pursuant to and in accordance with the Security Agreement, did and hereby does grant to the Administrative Agent, its successors and assigns, for the benefit of the Secured Parties, a security interest
in, all right, title and interest in or to any and all of the following assets and properties now owned or at any time hereafter acquired by such Grantor or in which such Grantor now has or at any time in the future may acquire any right, title or
interest (collectively, the “Copyright Collateral”): 
 (a) all copyright rights in any work subject to the
copyright laws of the United States, whether as author, assignee, transferee or otherwise, and (b) all registrations and applications for registration of any such copyright in the United States, including registrations, recordings, supplemental
registrations and pending applications for registration in the USCO, including those listed on Schedule I. 
 Section 3.
Termination. This Agreement is made to secure the satisfactory performance and payment of the Obligations. This Copyright Security Agreement and the security interest granted hereby shall terminate with respect to all of a Grantor’s
Obligations and any Lien arising therefrom shall be automatically released upon termination of the Security Agreement or release of such Grantor’s obligations thereunder. The Administrative Agent shall, in connection with any termination or

  

 EXHIBIT V-1 

 
release herein or under the Security Agreement, execute and deliver to any Grantor as such Grantor may request, an instrument in writing releasing the
security interest in the Copyright Collateral acquired under this Agreement. Additionally, upon such satisfactory performance or payment, the Administrative Agent shall reasonably cooperate with any efforts made by a Grantor to make of record or
otherwise confirm such satisfaction including, but not limited to, the release and/or termination of this Agreement and any security interest in, to or under the Copyright Collateral. 
 Section 4. Supplement to the Security Agreement. The security interests granted to the Administrative Agent herein are granted in
furtherance, and not in limitation of, the security interests granted to the Administrative Agent pursuant to the Security Agreement. Each Grantor hereby acknowledges and affirms that the rights and remedies of the Administrative Agent with respect
to the Copyright Collateral are more fully set forth in the Security Agreement, the terms and provisions of which are hereby incorporated herein by reference as if fully set forth herein. In the event of any conflict between the terms of this
Agreement and the Security Agreement, the terms of the Security Agreement shall govern. 
 Section 5. Intercreditor Agreement
Governs. Notwithstanding anything herein to the contrary, the lien and security interest granted to the Administrative Agent, for the benefit of the Secured Parties, pursuant to this Agreement and the exercise of any right or remedy by the
Administrative Agent and the other Secured Parties hereunder are subject to the provisions of the Intercreditor Agreement. In the event of any conflict or inconsistency between a provision of the Intercreditor Agreement and this Agreement that
relates solely to the rights or obligations of, or relationships between, the [ABL Secured Parties] and the [CF Secured Parties] (as each such term is defined in the Intercreditor Agreement), the provisions of the Intercreditor Agreement shall
control. 
 Section 6. Representations and Warranties. Holdings and the Borrowers jointly and severally represent and warrant, as
to themselves and the other Grantors, to the Administrative Agent and the Secured Parties, that a true and correct list of all of the existing material Copyright Collateral consisting of U.S. Copyright registrations or applications owned by the
Grantor, in whole or in part, is set forth in Schedule I. 
 Section 7. Miscellaneous. The provisions of Article VI of the
Security Agreement are hereby incorporated by reference. 
 [Signatures on following page] 
  

 EXHIBIT V-2 

 IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day and year first
above written. 
  

			
	AVAYA INC., as Parent Borrower,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	SIERRA HOLDINGS CORP., as Holdings,
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	 EACH OF THE SUBSIDIARY BORROWERS LISTED ON ANNEX A HERETO,

		
	By:	 	  

	Name:	 	
	Title:	 	
	
	CITICORP USA, INC., as Administrative Agent
		
	By:	 	  

	Name:	 	
	Title:	 	

 Signature Page for 
 Copyright Security Agreement 

 ANNEX A 
 Subsidiary Borrowers 
  

 ANNEX A 

 Schedule I 
 Short Particulars of U.S. Copyright Collateral 
  

 SCH 1

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