Document:

Form of Restricted Stock Unit Agreement

 Exhibit 10.2 
 RURAL/METRO CORPORATION 
 RESTRICTED STOCK UNITS AGREEMENT 
 (FOR ELIGIBLE EMPLOYEES) 
 (UNDER THE
2008 INCENTIVE STOCK PLAN) 
 THIS RESTRICTED STOCK UNITS AGREEMENT (“Agreement”) is dated ___________, 200_ (the
“Grant Date”), between Rural/Metro Corporation, a Delaware corporation (the “Company”), and _________________________ (the “Grantee”). 
 R E C I T A L S: 
 The Company has adopted
the Rural/Metro Corporation 2008 Incentive Stock Plan, as such plan may subsequently be modified, amended, or supplemented (the “Plan”), all of the terms and provisions of which are incorporated herein by reference and made a part of this
Agreement. All capitalized terms used but not defined in this Agreement have the meanings given to them in the Plan. 
 The Committee has
determined that it is in the best interests of the Company and its stockholders to grant certain Restricted Stock Units to Grantee pursuant to the Plan and this Agreement as an inducement for Grantee to [continue to] serve as an Employee of the
Company and to provide Grantee with a proprietary or financial interest in the future of the Company. 
 NOW, THEREFORE, in
consideration of the mutual covenants hereinafter set forth, the parties hereto agree as follows: 
 1. Grant of Restricted Stock
Units. Subject in all respects to the terms, conditions, and provisions of this Agreement and the Plan, the Company hereby grants to Grantee _______ Restricted Stock Units (the “RSUs”). Each RSU shall represent Grantee’s
contingent right to receive one share of the Company’s Common Stock. 
 2. Vesting and Issue Dates. Subject to Sections 4 and
5, the RSUs shall be earned based upon the attainment of certain performance goals set forth on Schedule A attached to this Agreement and, if earned, shall vest according to Schedule B attached to this Agreement. The “Issue
Date” for each RSU shall be (a) the date on which such RSU vests in accordance with this Section 2 (the “Vesting Date”) or, (b) if Grantee is eligible to (and does) make a timely deferral election under one of
the Company’s non-qualified Deferred Compensation Plans, the payment date elected under that non-qualified Deferred Compensation Plan. Upon the occurrence of the Issue Date with respect to each RSU, the Company shall issue to the Grantee one
share of Common Stock. 
 3. Issuance of Shares. Reasonably promptly after the Issue Date with respect to each RSU, but in no event
later than the March 15 next following the last day of the Grantee’s taxable year during which such RSUs vest if the Issue Date is the same as the Vesting Date, the Secretary of the Company shall issue or cause to be issued to the Grantee
(or permitted transferee) a certificate or certificates (or such other evidence of ownership as may be permitted by the Bylaws) for the number of shares of Common Stock issuable on that Issue Date, less any applicable tax and other withholding
amounts (unless applicable taxes and other withholdings are 
  

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satisfied by other means under Section 8). The Company shall cause the certificates to be issued in the name of the Grantee or permitted
transferee and delivered to the Grantee or permitted transferee as soon as practicable following the later of (i) the Issue Date or (ii) the date tax withholdings are made by the Company (or an amount sufficient to satisfy such
withholdings are received by the Company) with respect to vested RSUs; provided, however, that such delivery shall be effected for all purposes when the Company’s stock transfer agent shall have deposited such certificates in the United
States mail, addressed to the Grantee. The Company, however, shall not be liable to the Grantee or permitted transferee for damages relating to any delays in issuing the certificate(s) to the Grantee or permitted transferee, any loss of the
certificate(s), or any mistakes or errors in the issuance of the certificate(s) or in the certificate(s) themselves. The certificates shall be issued for a whole number of shares only. Any fractional share resulting from the vesting of such RSU or
otherwise shall be rounded up to the next full share as of such Issue Date. 
 4. Effect of Termination of Service with the Company.
Except as otherwise provided in the Grantee’s written employment agreement or another written agreement with the Company, if any, and except as set forth in Section 5(a), (a) if the Grantee’s Service with the Company is
terminated by the Company without Cause, then any earned (no longer subject to performance conditions) but unvested RSUs shall continue to vest for a period of 90 days after the Grantee’s date of termination, on which date any earned RSUs
remaining unvested shall be forfeited, and any unearned RSUs (still subject to performance conditions) shall be forfeited as of the date of such termination; (b) if the Grantee’s Service with the Company is terminated as a result of the
Grantee’s Voluntary Termination or if the Company terminates the Grantee’s Service for Cause, then all unearned and unvested RSUs held by the Grantee shall immediately expire and be forfeited as of the commencement of business on the date
of such termination; (c) if the Grantee’s Service with the Company is terminated as the result of the Grantee’s Disability or death, then all earned but unvested RSUs held by the Grantee shall become fully and immediately vested as of
the date of such termination and 50% of outstanding unearned RSUs will be deemed earned and shall become fully and immediately vested as of the date of such termination and the remaining 50% of outstanding unearned RSUs shall be forfeited; and
(d) if the Grantee’s Service with the Company is terminated as a result of the Grantee’s Retirement, then any earned but unvested RSUs held by the Grantee shall continue to vest for a period of one (1) year after such
termination, on which date the unvested portion of any earned RSUs remaining unvested shall be forfeited, and any unearned RSUs shall be forfeited as of the Grantee’s date of termination. 
 5. Change in Control; Tender Offer. 
 (a) Termination of Service in Connection with a Change in Control. Notwithstanding Sections 2 and 4 and except as otherwise determined by the Committee or provided in the Grantee’s written
employment agreement or other written agreement with the Company, if any, to the extent that the Acquiror either assumes the Company’s obligations under this Agreement when the Change in Control is consummated and/or substitutes for the RSUs
granted pursuant to this Agreement substantially equivalent awards for the Acquiror’s securities for some or all of the RSUs outstanding under this Agreement when the Change in Control is consummated, this Agreement or such substituted awards
shall remain in full force and effect and shall continue to vest as though the Change in Control did not occur. In such a case, if the Grantee’s Service with the Company is terminated 

  

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by the Company without Cause within one year after the occurrence of a Change in Control, then all RSUs, whether earned or not, held by the Grantee pursuant
to this Agreement shall become fully and immediately vested. The acceleration of vesting and deemed earning of RSUs pursuant to this Section 5(a) shall not occur if a Grantee’s Service with the Company is terminated for Cause or as
a result of the Grantee’s Disability, death, Retirement, or Voluntary Termination. 
 (b) Acceleration of Vesting upon
Change in Control. Notwithstanding Sections 2 and 4 and except as otherwise provided in the Grantee’s written employment agreement or other written agreement with the Company, if any, in the event the Acquiror does not assume
some or all of the Company’s obligations under this Agreement when the Change in Control is consummated and/or substitute substantially equivalent awards for the Acquiror’s securities for some or all of the RSUs outstanding under this
Agreement when the Change of Control is consummated, then the unvested portion of the RSUs [ALTERNATIVE 1:] shall be forfeited effective as of the consummation of the Change of Control [ALTERNATIVE 2:] shall be immediately vested in
full immediately prior to the consummation of the Change of Control. The vesting of RSUs that is permissible solely by reason of this Section 5(b) shall be conditioned upon the consummation of the Change of Control. Unless otherwise
provided by the Board, any RSUs that are neither (i) assumed by or substituted for by the Acquiror in connection with the Change of Control nor (ii) vested in connection with the consummation of the Change of Control shall terminate and
cease to be outstanding effective as of the consummation of the Change of Control. 
 (c) Tender Offer. Notwithstanding
anything in this Agreement to the contrary, the Committee, in its discretion may accelerate vesting of all or any portion of the RSUs so that the shares of Common Stock issuable upon such vesting can be tendered in response to a tender offer for, or
a request or invitation to tender of, greater than 50% of the outstanding Common Stock of the Company. 
 6. [ALTERNATIVE ONE:]
[Intentionally Deleted.] 
 6. [ALTERNATIVE TWO:] Restrictive Covenants. Grantee and the Company are parties to that certain
[Proprietary Rights and Confidentiality Agreement dated _________, 20__] (the “Restrictive Covenants”). Grantee agrees that if Grantee violates any provision of such Restrictive Covenants, then (i) all unvested RSUs shall immediately
become null and void, and (ii) any shares of Common Stock issued upon vesting of any RSUs within [one year] prior to or [within one year][at any time] after the date on which such violation occurred, along with any shares of Common Stock or
other deferred compensation credited pursuant to Section 2(b) upon vesting of any RSUs within [one year] prior to or [within one year][at any time] after the date on which such violation occurred shall immediately become null and void
(collectively, the “Forfeited Shares”). Grantee hereby agrees that upon demand from the Company [within one year][at any time] after the later of termination of Grantee’s Service with the Company or discovery of the violation,
(A) Grantee shall pay to the Company an amount equal to the proceeds Grantee has received from any sales or distributions of Forfeited Shares, and (B) if Grantee still holds all or any part of the Forfeited Shares at the time the Company
makes such demand, Grantee shall either (1) deliver to the Company all such unsold Forfeited Shares or (2) pay to the Company the aggregate Fair Market Value of such Forfeited Shares as of the date of [the Grantee’s receipt of the
Company’s demand] [issuance of the Forfeited Shares]. 

  

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By accepting this Agreement and the RSUs granted hereby, Grantee agrees that the Restrictive Covenants are reasonable and necessary to protect the legitimate
interests of the Company. In addition, by accepting this Agreement Grantee consents to a deduction from any amounts the Company owes Grantee from time to time (including amounts owed to Grantee as wages or other compensation, fringe benefits, or
vacation pay, as well as any other amounts owed to Grantee by the Company), to the extent of the amounts Grantee owes the Company under this Section 6. Whether or not the Company elects to make any set-off in whole or in part, if the
Company does not recover by means of set-off the full amount Grantee owes pursuant to this Section 6, Grantee hereby agrees to pay immediately the unpaid balance to the Company. 
 7. Transferability. The RSUs granted pursuant to this Agreement (a) may not be transferred for value or in violation of any stock ownership
or stock retention guidelines or policies adopted by the Company from time to time, and (b) are not transferable or assignable by the Grantee except (i) by will or the laws of descent and distribution, or (ii) pursuant to a Qualified
Domestic Relations Order. 
 8. Tax Withholding; Other Deductions. 
 (a) General. The Company’s obligation to deliver shares of Common Stock under this Agreement shall be subject to the
Grantee’s satisfaction of all applicable federal, state, and local income tax withholding requirements. Grantee agrees to make appropriate arrangements with the Company for the satisfaction of any applicable federal, state, or local income tax
withholding or similar requirements, including the payment to the Company at the time of vesting of any RSUs of all such taxes and the satisfaction of all such requirements. If tax withholdings are to be transmitted to the Company and are not timely
received by the Company in order to satisfy its withholding obligation, the Company may withhold a portion of the shares of Common Stock that would otherwise be issued to the Grantee on the Issue Date, sell such shares, and use the proceeds from
such shares to satisfy the Company’s minimum withholding obligations. 
 (b) Shares to Pay for Withholding. In
connection with the receipt of shares of Common Stock upon vesting of RSUs, the Committee may, in its discretion and in accordance with the provisions of this Section 8(b) and such supplemental rules as it may from time to time adopt
(including any applicable safe-harbor provisions of Rule 16b-3 under the Exchange Act), provide the Grantee with the right to use shares of Common Stock (including shares of Common Stock attributable to vested RSUs, which have not yet been issued)
with a Fair Market Value not exceeding the amount necessary to satisfy the withholding obligations of the Company based on the minimum applicable statutory withholding rates for federal, state, local and foreign income tax and payroll tax purposes
(“Taxes”). Such right may be provided to the Grantee in either or both of the following formats: 
 (i) Stock
Withholding. The Grantee may be provided with the election to have the Company withhold, from the shares of Common Stock otherwise issuable on the Issue Date for any RSU, a portion of those shares of Common Stock with an aggregate Fair Market
Value equal to the percentage of the applicable Taxes (not to exceed 100 percent of the minimum statutory withholding obligations), as designated by the Grantee. 
  

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 (ii) Stock Delivery. The Committee may, in its discretion, provide the Grantee
with the election to deliver to the Company, on the Issue Date for any RSU, one or more shares of Common Stock previously acquired by the Grantee (other than pursuant to the transaction triggering the Taxes) with an aggregate Fair Market Value equal
to the percentage of the Taxes incurred in connection with such vesting of RSUs (not to exceed 100% of the minimum statutory withholding obligations ), as designated by the Grantee. 
 9. Adjustment of Shares. Notwithstanding anything contained herein to the contrary, the number and type of shares of Common Stock issuable upon
vesting of RSUs subject to this Agreement shall be proportionately adjusted for any increase or decrease in the number of outstanding shares of Common Stock of the Company in the manner set forth in Section 19(a) of the Plan. If the Company is
the surviving entity in any merger or consolidation as described in Section 19(c) of the Plan, the RSUs granted herein shall pertain to and apply to the number and type of securities of the surviving entity to which a holder of the number of
shares of Common Stock subject to such RSUs would have been entitled if such RSUs had vested in full immediately prior to such merger or consolidation. 
 10. Rights as Stockholder. Except as provided in the remainder of this Section 10, the Grantee shall not be entitled to any of the rights of a stockholder with respect to the RSUs (including the right to
vote any shares issuable upon vesting of such RSUs) unless and until the certificate for shares of Common Stock issuable upon an applicable Issue Date (or other evidence of ownership as may be permitted by the Bylaws) are issued. Notwithstanding the
foregoing, if the Company pays a cash dividend on its Common Stock while the RSUs are still outstanding (i.e., before shares of Common Stock have been issued upon vesting of any RSUs), cash dividends on the underlying shares of Common Stock shall be
accrued and paid to the Grantee at such time as the underlying RSUs vest and are issued as shares of Common Stock. 
 11. No Employment or
Service Contract. Nothing in this Agreement or in the Plan shall confer upon the Grantee any right to continue in the Service of the Company (or any Parent or Subsidiary employing or retaining the Grantee) for any period of time or to interfere
with or otherwise restrict in any way the rights of the Company (or any Parent or Subsidiary employing or retaining the Grantee) or the Grantee, which rights are hereby expressly reserved by each, to terminate the Service of Grantee at any time for
any reason whatsoever, with or without Cause. 
 12. Limitation on Liability of the Company. 
 (a) If the number of shares of Common Stock covered by this Agreement (individually, or in combination with other Awards granted under the
Plan) exceeds, as of the Grant Date, the number of shares of the Company’s Common Stock that may be issued under the Plan without stockholder approval, then this Agreement shall be void with respect to such excess shares unless the Company
obtains stockholder approval of an amendment to the Plan increasing the number of shares of Common Stock issuable under the Plan prior to the Vesting Date(s) with respect to such excess shares. 
 (b) The inability of the Company to obtain approval from any regulatory body having authority deemed by the Company to be necessary to the
lawful issuance of any shares of Common Stock pursuant to this Agreement shall relieve the Company of any liability with respect to the nonissuance of the shares of Common Stock as to which such approval shall not have been obtained. 
  

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 13. Compliance with Laws and Regulations; Securities Matters. 
 (a) The issuance of the shares of Common Stock upon vesting of any RSUs pursuant to this Agreement shall be subject to compliance by the
Company and the Grantee with all applicable requirements of law relating thereto and with all applicable regulations of any stock exchange or trading market on which the shares of Common Stock may be listed at the time of such issuance.
Notwithstanding any of the other provisions of this Agreement or of the Plan, the Grantee agrees that the Company will not be obligated to issue any of the shares of Common Stock pursuant to this Agreement if the issuance of such shares of Common
Stock would constitute a violation by the Grantee or by the Company of any provision of any law or regulation of any governmental authority or national securities exchange or trading market on which the Common Stock is then listed or traded. The
Company, in its sole discretion, may defer the effectiveness of any Vesting Date in order to allow the issuance of shares of Common Stock pursuant thereto to be made pursuant to registration or an exemption from registration or other methods for
compliance available under federal or state securities laws. The Company shall inform the Grantee in writing of its decision to defer the effectiveness of such Vesting Date. In connection with the issuance of shares of Common Stock upon vesting of
any RSUs, the Grantee shall execute and deliver to the Company such representations in writing as may be requested by the Company in order for it to comply with applicable requirements of federal and state securities laws. 
 (b) The Company may issue shares of Common Stock upon the vesting of RSUs under this Agreement only if (i) the shares of Common Stock
that are to be issued are registered under the Securities Act and any and all other applicable securities laws, or (ii) the Company, upon advice of counsel, determines that the issuance of such shares of Common Stock is exempt from registration
requirements. 
 (c) The Grantee acknowledges and agrees that the Company is under no obligation to register, under the
Securities Act or any other applicable securities laws, any of the shares of Common Stock to be issued to the Grantee upon vesting of any RSUs or to take any action that would make available any exemption from registration. The Grantee further
acknowledges and agrees that if the shares of Common Stock to be issued to the Grantee upon the vesting of any RSUs have not been registered under the Securities Act and all other applicable securities laws, those shares will be “restricted
securities” within the meaning of Rule 144 under the Securities Act and must be held indefinitely without any transfer, sale or other disposition unless (i) the shares are subsequently registered under the Securities Act and all other
applicable securities laws, or (ii) the Grantee obtains an opinion of counsel that is satisfactory in form and substance to counsel for the Company that the shares may be sold in reliance on an exemption from registration requirements. In the
event that the shares to be issued upon vesting of any RSUs are “restricted securities,” the certificate(s) representing the shares of Common Stock issued upon such vesting will be stamped or otherwise imprinted with a legend in such form
as the Company or its counsel may require with respect to any applicable restrictions on the sale or transfer of such shares and the stock transfer records of the Company will reflect stop-transfer instructions with respect to such shares.

  

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 14. Notices; Deliveries. Any notice required to be given or delivered to the Company under the
terms of this Agreement shall be in writing and addressed to the Company, in care of its Secretary, at its principal office at 9221 East Via de Ventura Drive, Scottsdale, Arizona 85258. Any notice to be given or delivered to the Grantee shall be in
writing and addressed to him at the address given by him beneath his signature hereto. Either party hereto may hereafter designate a different address in writing to the other party. Any notice shall be deemed to have been given or delivered
(a) upon personal delivery; or (b) upon receipt of facsimile transmission; or (c) one business day after deposit with a nationally recognized overnight courier for overnight delivery; or (d) three business days after deposit in
the U.S. mail, first class postage prepaid, and properly addressed to the party to be notified. 
 15. Disputes. As a condition of the
granting of the RSUs, Grantee and his heirs and successors or permitted transferees agree that (a) any dispute or disagreement that may arise hereunder shall be determined by the Committee in its sole discretion and judgment, (b) all
decisions of the Committee with respect to any questions or issues arising under the Plan or under this Agreement shall be conclusive on all persons having an interest in the RSUs, and (c) any such determination and any interpretation by the
Committee of the terms of the Plan and this Agreement shall be final and shall be binding and conclusive, for all purposes, upon the Company, Grantee, his heirs, personal representatives, and permitted transferees. 
 16. RSUs Subject to Plan [and Employment Agreement]. The Grantee acknowledges that he has received and carefully reviewed a copy of the Plan on or
prior to the Grant Date. This Agreement and the RSUs evidenced hereby are made and granted pursuant to the Plan and are in all respects limited by and subject to the express terms and provisions of the Plan [and that certain Employment Agreement
dated ____________, 20__, between the Company and the Grantee (the “Employment Agreement”)]. Unless otherwise explicitly stated herein, in the event of a conflict between any term or provision contained herein and a term or provision of
the Plan, the applicable terms and provisions of the Plan shall govern and prevail under all circumstances. [In the event of a conflict between any term or provision contained herein and a term or provision of the Employment Agreement, the
applicable terms and provisions of the Employment Agreement shall govern and prevail under all circumstances.] 
 17. Code
Section 409A. To the extent that the RSUs are a Section 409A Award, the Company and the Grantee intend that this Agreement and the RSUs shall comply with the requirements of Code Section 409A and any related regulations or other
guidance promulgated with respect to such section by the U.S. Department of the Treasury or the Internal Revenue Service. Therefore, the Company shall not make any changes or adjustments to this Agreement or the RSUs that is not in accordance with
the requirements of Code Section 409A without the express written consent of the Grantee. If the RSUs are not a Section 409A Award then, notwithstanding any other provision in the Plan, the Company shall take no action that causes this
Agreement or the RSUs to become a Section 409A Award without the express written consent of the Grantee. 
  

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 18. Miscellaneous. 
 (a) Nothing herein contained shall affect Grantee’s right to participate in and receive benefits from and in accordance with the
then-current provisions of any employee pension, welfare, or fringe benefit plan or program of the Company. 
 (b) Whenever
the term “Grantee” is used herein under circumstances applicable to any other person or persons to whom the RSUs, in accordance with the provisions of this Agreement or the Plan, may be transferred, the word “Grantee” shall be
deemed to include such person or persons. Words used herein, regardless of the number and gender specifically used, shall be deemed and construed to include any other number, singular or plural, and any other gender, masculine, feminine or neuter,
as the context requires. 
 (c) If any provision of this Agreement or of the Plan would disqualify the Agreement or the Plan
under Rule 16b-3 promulgated under the Exchange Act, or would otherwise comply with Rule 16b-3, such provision shall be construed or deemed amended to conform to Rule 16b-3 to the extent permitted by applicable law and deemed advisable by the Board.

 (d) This Agreement shall be binding upon and inure to the benefit of the Company and the Grantee and their respective
heirs, administrators, successors, or permitted assigns. 
 (e) The interpretation, performance and enforcement of this
Agreement shall be governed by the laws of the State of Arizona, notwithstanding any Arizona or other conflicts-of-law principles to the contrary. 
 [Signature page follows.] 
  

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 IN WITNESS WHEREOF, the Company and Grantee have executed and delivered this Agreement as of the date
first above written, which date is the Grant Date of the RSUs. 
  

					
	 RURAL/METRO CORPORATION,
 a Delaware
corporation

		
	By:	 	 
		 	Name:	 	 
		 	Title:	 	 
	
	GRANTEE
	
	 
		 	Name:	 	 
		 	Address:	 	 

  

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 SCHEDULE A 
 PERFORMANCE GOAL(S) 
 SCHEDULE B 
 VESTING SCHEDULEForm of Stock Appreciation Rights Agreement

 Exhibit 10.3 
 FORM OF SAR AGREEMENT – STOCK SETTLED ONLY 
 RURAL/METRO CORPORATION 
 STOCK APPRECIATION RIGHTS AGREEMENT 
 (FOR ELIGIBLE EMPLOYEES) 
 (UNDER THE 2008 INCENTIVE STOCK PLAN) 
 THIS STOCK APPRECIATION RIGHTS AGREEMENT (“Agreement”) is dated this __ day of ___________, 200_ (the “Grant Date”), between
RURAL/METRO CORPORATION, a Delaware corporation (the “Company”), and ________________________ (“Grantee”). 
 R E C I T A L S: 
 The Company has adopted the Rural/Metro
Corporation 2008 Incentive Stock Plan, as such plan may subsequently be modified, amended, or supplemented (the “Plan”), all of the terms and provisions of which are incorporated herein by reference and made a part of this Agreement. All
capitalized terms used but not defined in this Agreement have the meanings given to them in the Plan. 
 The Committee has determined that it
is in the best interests of the Company and its stockholders to grant certain Stock Appreciation Rights to Grantee pursuant to the Plan and this Agreement, as an inducement to [continue to] serve as an [Employee] of the Company and to provide
Grantee with a proprietary or financial interest in the future of the Company. 
 NOW, THEREFORE, in consideration of the mutual
covenants hereinafter set forth, the parties hereto agree as follows: 
 1. Grant of Rights. Subject in all respects to the terms,
conditions, and provisions of this Agreement and the Plan, the Company hereby grants to the Grantee an aggregate of ______ Stock Appreciation Rights (the “Rights”) corresponding to ____ shares of the Company’s Common Stock. Each whole
Right shall have an Exercise Price of $____ per share of Common Stock (the “Per Share Exercise Price”), being the Fair Market Value of the Common Stock on the Grant Date. 
 2. Vesting of Rights. The Rights may be exercised only to the extent they have become vested and exercisable. Except as set forth in Sections
5 and 6, the Rights shall vest and become exercisable according to the following schedule: 
  

			
	 Vesting Date
	  	Number of Rights
Vested and Exercisable
	 __/__/20__
	  	#####
	 __/__/20__
	  	#####
	 __/__/20__
	  	#####
	 __/__/20__
	  	#####

 To the extent vested, the Rights shall remain exercisable, in whole or in part, at any time and from time to time until
the date on which the Rights terminate pursuant to Section 5. 
 3. Exercise of Rights. The Grantee (or permitted
transferee) may exercise the Rights with respect to any or all of the vested Rights by delivering to the Company written notice of exercise in the form attached as Exhibit A hereto (the “Notice”). The Notice shall be accompanied by this
Agreement, shall be signed by the Grantee or other person that has the right to exercise the Rights, and shall state (a) the date on which the Grantee (or permitted transferee) wishes to exercise the Rights (the “Exercise Date”),
(b) the number of Rights (or fraction thereof) being exercised, and (c) the person or persons to whom the exercise proceeds are to be delivered. If the Rights are exercised by any person other than the Grantee, such notice shall be
accompanied by appropriate proof (as determined by the Company) of the right of such person to exercise the Rights. 
 4. Issuance of
Stock upon Exercise of Rights. For each Right that is exercised, the Company shall issue to the Grantee (or permitted transferee) shares of the Company’s Common Stock having a Fair Market Value as of the Exercise Date equal to the
difference between (i) the Fair Market Value of one share of Common Stock of the Company on the Exercise Date, over (ii) the Per Share Exercise Price. As soon as practicable after the Exercise Date the Secretary of the Company shall issue
or cause to be issued to the Grantee (or permitted transferee) a certificate or certificates (or such other evidence of ownership as may be permitted by the Bylaws) for the number of shares of Common Stock issuable upon such exercise, less any
applicable tax and other withholding amounts (unless applicable taxes and other withholdings are satisfied by other means under Section 9). The Company shall cause the certificates for shares of Common Stock purchased upon the exercise of the
Rights to be issued in the name of the Grantee or permitted transferee and delivered to the Grantee or permitted transferee as soon as practicable following the later of (A) the effective date on which the Rights are exercised or (B) the
date tax withholdings are made by the Company (or an amount sufficient to satisfy such withholdings are received by the Company) with respect to the Rights that are exercised; provided, however, that such delivery shall be effected for all
purposes when the Company’s stock transfer agent shall have deposited such certificates in the United States mail, addressed to the Grantee or permitted transferee. The Company, however, shall not be liable to the Grantee or permitted
transferee for damages relating to any delays in issuing the certificate(s) to the Grantee or permitted transferee, any loss of the certificate(s), or any mistakes or errors in the issuance of the certificate(s) or in the certificate(s) themselves.
Certificates for Common Stock shall be issued for a whole number of shares only. Any fractional share resulting from the exercise of Rights or otherwise shall be rounded up to the next full share as of the Exercise Date. 
  

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 5. Termination of Rights. Except as set forth in the remainder of this Section 5 or in
Section 6, the Rights, to the extent not previously exercised, shall expire on the _____ anniversary of the Grant Date. Notwithstanding the foregoing and except as otherwise provided in the Grantee’s written employment agreement or
another written agreement with the Company, if any, the Rights shall expire upon the termination of the Grantee’s Service with the Company, as follows: 
 (a) Except as set forth in Section 6(a), if the Grantee’s Service with the Company is terminated by the Company without
Cause, then (i) the Rights shall continue to vest for a period of 90 days after such termination, and (ii) to the extent vested, the Rights shall remain exercisable until the later of (A) 90 days after such termination, or (B) 30
days following the end of any blackout period to which the Grantee may be subject, on which date they shall expire, provided the Rights shall not remain exercisable beyond the _____ anniversary of the Grant Date. 
 (b) If the Grantee’s Service with the Company is terminated for Cause, the Rights shall immediately expire and be forfeited as of the
commencement of business on the date of such termination. 
 (c) If the Grantee’s Service with the Company is terminated
as the result of the Grantee’s Disability or death, then all unvested Rights shall become fully and immediately exercisable and the Rights shall remain exercisable until the expiration of one (1) year after such termination, on which date
they shall expire, provided the Rights shall not remain exercisable beyond the _____ anniversary of the Grant Date. 
 (d) If the Grantee’s Service with the Company is terminated as a result of the Grantee’s Retirement, then the Rights shall continue to vest and (i) to the extent vested, all Rights held by the Grantee shall remain exercisable
for a period of one (1) year after such termination, on which date they shall expire, provided the Rights shall not remain exercisable beyond the _____ anniversary of the Grant Date, and (ii) to the extent unvested, shall be forfeited.

 (e) If the Grantee’s Service with the Company is terminated as a result of the Grantee’s Voluntary Termination,
then all Rights held by the Grantee, (i) to the extent they were vested and exercisable at the time of such termination, shall remain exercisable until the expiration of the longer of (A) 90 days after such termination, or (B) 30 days
following the end of any blackout period to which the Grantee may be subject, on which date they shall expire, provided the Rights shall not remain exercisable beyond the _____ anniversary of the Grant Date, and (ii) to the extent
unvested, shall be forfeited. 
 6. Change in Control; Tender Offer. 
 (a) Termination of Service in Connection with a Change in Control. Notwithstanding Sections 2 and 5 and except as
otherwise provided in the Grantee’s written employment agreement or other written agreement with the Company, if any, to the extent that the Acquiror either assumes the Company’s obligations under this Agreement when the Change in Control
is consummated and/or substitutes for the Rights granted pursuant to this Agreement substantially equivalent awards for the Acquiror’s securities for some or all of the Rights outstanding under this Agreement when the Change in Control is
consummated, this Agreement or such substituted awards shall remain in full force and effect and shall continue to vest as though the Change in Control did not occur. In such a case, if the Grantee’s Service with the Company is terminated by
the Company without Cause within one year after the occurrence of a Change in Control, then all Rights held by the Grantee pursuant to this Agreement shall become fully and immediately vested. The acceleration of vesting and deemed earning of Rights
pursuant to this Section 6(a) shall not occur if a Grantee’s Service with the Company is terminated for Cause or as a result of the Grantee’s Disability, death, Retirement, or Voluntary Termination. 
  

 3 

 (b) Acceleration of Vesting upon Change in Control. Notwithstanding Sections
2 and 5 and except as otherwise provided in the Grantee’s written employment agreement or other written agreement with the Company, if any, in the event the Acquiror does not assume some or all of the Company’s obligations under
this Agreement when the Change in Control is consummated and/or substitute substantially equivalent awards for the Acquiror’s securities for some or all of the Rights outstanding under this Agreement when the Change of Control is consummated,
then the unvested portion of the Rights [ALTERNATIVE 1:] shall be forfeited effective as of the consummation of the Change of Control [ALTERNATIVE 2:] shall be immediately vested in full immediately prior to the consummation of the Change of
Control. The vesting of Rights that is permissible solely by reason of this Section 6(b) shall be conditioned upon the consummation of the Change of Control. Unless otherwise provided by the Board, any Rights that are neither
(i) assumed by or substituted for by the Acquiror in connection with the Change of Control nor (ii) vested in connection with the consummation of the Change of Control shall terminate and cease to be outstanding effective as of the
consummation of the Change of Control. 
 (c) Tender Offer. Notwithstanding anything in this Agreement to the contrary,
the Committee, in its discretion may accelerate vesting of all or any portion of the Rights so that the shares of Common Stock issuable upon such vesting can be tendered in response to a tender offer for, or a request or invitation to tender of,
greater than 50% of the outstanding Common Stock of the Company. 
 7. [ALTERNATIVE ONE:] [Intentionally Deleted.] 
 7. [ALTERNATIVE TWO:] Restrictive Covenants. Grantee and the Company are parties to that certain [Proprietary Rights and Confidentiality Agreement
dated _________, 20__] (the “Restrictive Covenants”). Grantee agrees that if Grantee violates any provision of such Restrictive Covenants, then (i) all Rights shall immediately become null and void, and (ii) any shares of Common
Stock issued upon exercise of any Rights within [one year] prior to or [within one year] [at any time] after the date on which such violation occurred shall immediately become null and void (collectively, the “Forfeited Shares”). Grantee
hereby agrees that upon demand from the Company [within one year] [at any time] after the later of termination of Grantee’s Service with the Company or discovery of the violation, (A) Grantee shall pay to the Company an amount equal to the
proceeds Grantee has received from any sales or distributions of Forfeited Shares, and (B) if Grantee still holds all or any part of the Forfeited Shares at the time the Company makes such demand, Grantee shall either (1) deliver to the
Company all such unsold Forfeited Shares or (2) pay to the Company the aggregate Fair Market Value of such Forfeited Shares as of the date of [the Grantee’s receipt of the Company’s demand] [issuance of the Forfeited Shares]. By
accepting this Agreement and the Rights granted hereby, Grantee agrees that the Restrictive Covenants are reasonable and necessary to protect the legitimate interests of the Company. In addition, by accepting this Agreement Grantee consents to a
deduction from any amounts the Company owes Grantee from time to time (including amounts owed to Grantee as wages or other compensation, fringe benefits, or vacation pay, as well as any other amounts owed to Grantee by the Company), to the extent of
the amounts Grantee owes the Company under this Section 7. Whether or not the Company elects to make any set-off in whole or in part, if the Company does not recover by means of set-off the full amount Grantee owes pursuant to this
Section 7, Grantee hereby agrees to pay immediately the unpaid balance to the Company. 
  

 4 

 8. Transferability. During the Grantee’s lifetime, the Rights shall be exercisable only by
the Grantee or any permitted transferee. The Rights (a) may not be transferred for value, and (b) are not transferable or assignable by the Grantee except (i) by will or the laws of descent and distribution, or (ii) pursuant to a
Qualified Domestic Relations Order. Upon the Grantee’s death, the Rights may be exercised only by the persons and in the manner set forth in Section 16(c) of the Plan. 
 9. Tax Withholding; Other Deductions. 
 (a) General. The Company’s obligation to deliver shares of Common Stock under this Agreement shall be subject to the Grantee’s satisfaction of all applicable federal, state, and local income tax
withholding requirements. Grantee agrees to make appropriate arrangements with the Company for the satisfaction of any applicable federal, state, or local income tax withholding or similar requirements, including the payment to the Company at the
time of exercise of the Rights of all such taxes and the satisfaction of all such requirements. If tax withholdings are to be transmitted to the Company and are not timely received by the Company in order to satisfy its withholding obligation, the
Company may withhold a portion of the shares of Common Stock that would otherwise be issued to the Grantee upon the exercise of the Rights, sell such shares, and use the proceeds from such shares to satisfy the Company’s withholding
obligations. 
 (b) Shares to Pay for Withholding. In connection with the receipt of shares of Common Stock upon
exercise of the Rights, the Committee may, in its discretion and in accordance with the provisions of this Section 9(b) and such supplemental rules as it may from time to time adopt (including any applicable safe-harbor provisions of
Rule 16b-3 under the Exchange Act), provide the Grantee with the right to use shares of Common Stock with a Fair Market Value not exceeding the amount necessary to satisfy the withholding obligations of the Company based on the minimum applicable
statutory withholding rates for federal, state, local and foreign income tax and payroll tax purposes (“Taxes”). Such right may be provided to the Grantee in either or both of the following formats: 
 (i) Stock Withholding. The Grantee may be provided with the election to have the Company withhold, from the shares of Common Stock
otherwise issuable upon exercise of the Rights, a portion of those shares of Common Stock with an aggregate Fair Market Value equal to the percentage of the applicable Taxes (not to exceed 100% of the minimum statutory withholding obligations), as
designated by the Grantee. 
 (ii) Stock Delivery. The Committee may, in its discretion, provide the Grantee with the
election to deliver to the Company, at the time the Rights are exercised, one or more shares of Common Stock previously acquired by the Grantee (other than pursuant to the transaction triggering the Taxes) with an aggregate Fair Market Value equal
to the percentage of the Taxes incurred in connection with such Rights exercise (not to exceed 100% of the minimum statutory withholding obligations), as designated by the Grantee. 
  

 5 

 10. Adjustment of Shares. Notwithstanding anything contained herein to the contrary, the number of
Rights subject to this Agreement shall be proportionately adjusted for any increase or decrease in the number of outstanding shares of Common Stock of the Company in the manner set forth in Section 19(a) of the Plan. If the Company is the
surviving entity in any merger or consolidation as described in Section 19(d) of the Plan, the Rights granted herein shall pertain to and apply to the number and type of securities of the surviving entity to which a holder of the number of
shares of Common Stock subject to such Rights would have been entitled if such Rights had been exercised in full immediately prior to such merger or consolidation. 
 11. Rights as Stockholder. Except as provided in the remainder of this Section 11, the Grantee shall not be entitled to any of the rights of a stockholder with respect to the Rights (including the right to
vote any shares issuable upon exercise of Rights) unless and until the certificate for shares of Common Stock issuable upon exercise of any Rights (or other evidence of ownership as may be permitted by the Bylaws) are issued. 
 12. No Employment or Service Contract. Nothing in this Agreement or in the Plan shall confer upon the Grantee any right to continue in the Service
of the Company (or any Parent or Subsidiary employing or retaining the Grantee) for any period of time or to interfere with or otherwise restrict in any way the rights of the Company (or any Parent or Subsidiary employing or retaining the Grantee)
or the Grantee, which rights are hereby expressly reserved by each, to terminate the Service of Grantee at any time for any reason whatsoever, with or without Cause. 
  

 6 

 13. Limitation on Liability of the Company. 
 (a) If the number of Rights covered by this Agreement (individually, or in combination with other Awards granted under the Plan) exceeds,
as of the Grant Date, the number of shares of the Company’s Common Stock that may be issued under the Plan without stockholder approval, then the Rights shall be void with respect to such excess shares unless the Company obtains stockholder
approval of an amendment to the Plan increasing the number of shares of Common Stock issuable under the Plan prior to the exercise of the Rights with respect to such excess shares. 
 (b) The inability of the Company to obtain approval from any regulatory body having authority deemed by the Company to be necessary to the
lawful exercise of any Rights pursuant to this Agreement shall relieve the Company of any liability with respect to any nonpayment by the Company with respect to the exercise of any Rights as to which such approval shall not have been obtained.

 14. Compliance with Laws and Regulations; Securities Matters. 
 (a) The exercise of the Rights and the issuance of shares of Common Stock upon such exercise shall be subject to compliance by the Company
and the Grantee with all applicable requirements of law relating thereto and with all applicable regulations of any stock exchange or trading market on which the shares of Common Stock may be listed at the time of such exercise and issuance.
Notwithstanding any of the other provisions of this Agreement or of the Plan, the Grantee agrees that he will not exercise the Rights, and that the Company will not be obligated to issue any shares of Common Stock pursuant to this Agreement, if the
exercise of the Rights and the issuance of such Common Stock would constitute a violation by the Grantee or by the Company of any provision of any law or regulation of any governmental authority or national securities exchange or trading market on
which the Common Stock is then listed or traded. The Company, in its sole discretion, may defer the effectiveness of any exercise of the Rights in order to allow the issuance of shares of Common Stock pursuant thereto to be made pursuant to
registration or an exemption from registration or other methods for compliance available under federal or state securities laws. The Company shall inform the Grantee in writing of its decision to defer the effectiveness of the exercise of the
Rights. In connection with the exercise of the Rights, the Grantee shall execute and deliver to the Company such representations in writing as may be requested by the Company in order for it to comply with applicable requirements of federal and
state securities laws. 
 (b) The Rights granted hereunder may be exercised by the Grantee only if (i) the shares of
Common Stock that are to be issued upon such exercise are registered under the Securities Act and any and all other applicable securities laws, or (ii) the Company, upon advice of counsel, determines that the issuance of the Common Stock upon
the exercise of the Rights is exempt from registration requirements. 
 (c) The Grantee acknowledges and agrees that the
Company is under no obligation to register, under the Securities Act or any other applicable securities laws, any shares of Common Stock to be issued to the Grantee upon the exercise of the Rights or to take any action that would make available any
exemption from registration. The Grantee further acknowledges and agrees 

  

 7 

 
that if the shares of Common Stock to be issued to the Grantee upon the exercise of the Rights have not been registered under the Securities Act and all
other applicable securities laws, those shares will be “restricted securities” within the meaning of Rule 144 under the Securities Act and must be held indefinitely without any transfer, sale or other disposition unless (i) the shares
are subsequently registered under the Securities Act and all other applicable securities laws, or (ii) the Grantee obtains an opinion of counsel that is satisfactory in form and substance to counsel for the Company that the shares may be sold
in reliance on an exemption from registration requirements. In the event that the shares of Common Stock to be issued upon exercise of the Rights are “restricted securities,” the certificate(s) representing the shares purchased upon the
exercise of the Rights will be stamped or otherwise imprinted with a legend in such form as the Company or its counsel may require with respect to any applicable restrictions on the sale or transfer of such shares and the stock transfer records of
the Company will reflect stop-transfer instructions with respect to such shares. 
 15. Notices; Deliveries. Any notice required to be
given or delivered to the Company under the terms of this Agreement shall be in writing and addressed to the Company, in care of its Secretary, at its principal office at 9221 East Via de Ventura, Suite 100, Scottsdale, Arizona 85258. Any notice to
be given or delivered to the Grantee shall be in writing and addressed to him at the address given by him beneath his signature hereto. Either party hereto may hereafter designate a different address in writing to the other party. Any notice shall
be deemed to have been given or delivered (a) upon personal delivery; or (b) upon receipt of facsimile transmission; or (c) one business day after deposit with a nationally recognized overnight courier for overnight delivery; or
(d) three business days after deposit in the U.S. mail, first class postage prepaid, and properly addressed to the party to be notified. 
 16. Disputes. As a condition of the granting of the Rights, the Grantee and his heirs and successors or permitted transferees agree that (a) any dispute or disagreement that may arise hereunder shall be determined by the
Committee in its sole discretion and judgment, (b) all decisions of the Committee with respect to any questions or issues arising under the Plan or under this Agreement shall be conclusive on all persons having an interest in the Rights, and
(c) any such determination and any interpretation by the Committee of the terms of the Plan or this Agreement shall be final and shall be binding and conclusive, for all purposes, upon the Company, the Grantee, and his heirs, personal
representatives, and permitted transferees. 
 17. Rights Subject to Plan [and Employment Agreement]. The Grantee acknowledges that he
has received and carefully reviewed a copy of the Plan on or prior to the Grant Date. This Agreement and the Rights evidenced hereby are made and granted pursuant to the Plan and are in all respects limited by and subject to the express terms and
provisions of the Plan [and that certain Employment Agreement dated ____________, 20__, between the Company and Grantee (the “Employment Agreement”)]. Unless otherwise explicitly stated herein, in the event of a conflict between any term
or provision contained herein and a term or provision of the Plan, the applicable terms and provisions of the Plan shall govern and prevail under all circumstances. [In the event of a conflict between any term or provision contained herein and a
term or provision of the Employment Agreement, the applicable terms and provisions of the Employment Agreement shall govern and prevail under all circumstances.] 
  

 8 

 18. Code Section 409A. To the extent that the Rights are a Section 409A Award, the
Company and the Grantee intend that this Agreement and the Rights shall comply with the requirements of Code Section 409A and any related regulations or other guidance promulgated with respect to such section by the U.S. Department of the
Treasury or the Internal Revenue Service. Therefore, the Company shall not make any changes or adjustments to this Agreement or the Rights that is not in accordance with the requirements of Code Section 409A without the express written consent
of the Grantee. If the Rights are not a Section 409A Award then, notwithstanding any other provision in the Plan, the Company shall take no action that causes this Agreement or the Rights to become a Section 409A Award without the express
written consent of the Grantee. 
 19. Miscellaneous. 
 (a) Nothing herein contained shall affect Grantee’s right to participate in and receive benefits from and in accordance with the
then-current provisions of any employee pension, welfare, or fringe benefit plan or program of the Company. 
 (b) Whenever
the term “Grantee” is used herein under circumstances applicable to any other person or persons to whom the Rights, in accordance with the provisions of this Agreement or the Plan, may be transferred, the word “Grantee” shall be
deemed to include such person or persons. Words used herein, regardless of the number and gender specifically used, shall be deemed and construed to include any other number, singular or plural, and any other gender, masculine, feminine or neuter,
as the context requires. 
 (c) If any provision of this Agreement or of the Plan would disqualify this Agreement or the Plan
under Rule 16b-3 promulgated under the Exchange Act, or would not otherwise comply with Rule 16b-3, such provision shall be construed or deemed amended to conform to Rule 16b-3 to the extent permitted by applicable law and deemed advisable by the
Board. To the extent any provisions of the Plan or this Agreement or any action by the Committee or Board fails to comply with Code Section 162(m), it shall be deemed null and void, to the extent permitted by law and deemed advisable by the
Committee or Board. 
 (d) This Agreement shall be binding upon and inure to the benefit of the Company and Grantee and their
respective heirs, administrators, successors, or permitted assigns. 
 (e) The interpretation, performance and enforcement of
this Agreement shall be governed by the laws of the State of Arizona, notwithstanding any Arizona or other conflicts-of-law principles to the contrary. 
 [Signature page follows.] 
  

 9 

 IN WITNESS WHEREOF, the Company and Grantee have executed and delivered this Agreement as of the
date and place first above written, which date is the Grant Date of the Rights. 
  

					
	RURAL/METRO CORPORATION, a
	Delaware corporation
		
	By:	 	 
		 	Name:	 	 

					
		 	Title:	 	 
	
	GRANTEE
	
	 
	Name:	 	 

					
	Address:	 	 
		 	 

  

 10 

 NOTICE OF EXERCISE 
 OF STOCK APPRECIATION RIGHT 
 Rural/Metro Corporation 
 9221 East Via de Ventura 
 Suite 100 
 Scottsdale, Arizona 85258 
 The undersigned hereby irrevocably elects to exercise Rights as set forth in the attached Stock
Appreciation Rights Agreement, as follows: 
 Exercise Date: 
 Number of Rights (or fraction thereof) being exercised: 
 For each Right (or fraction thereof) that is being
exercised, please issue to the undersigned (or permitted transferee) shares of the Company’s Common Stock having a Fair Market Value as of the Exercise Date equal to the difference between (i) the Fair Market Value of one share of Common
Stock of the Company on the Exercise Date, over (ii) the Per Share Exercise Price of my Rights, which is $_____________ per share. Please issue a certificate or certificates representing the shares of Common Stock (or such other evidence of
ownership as may be permitted by the Bylaws) in the name of: 
  

					
	 Name:
	 		 	

 Address: 
 City/State/Zip: 
 Social Security Number or 
 Employer Identification Number: 
 Please
issue a new Stock Appreciation Rights Agreement for the unexercised portion of the Rights in the name of the undersigned or in the name of the following permitted transfer: ________________________________. 
  

					
	Dated:	 		 	Signature:
		 		 	Printed Name:
		 		 	Address:
		 		 	City/State/Zip:
		 		 	(Signature and printed must conform in all respects to name of Grantee as specified on the face of the Stock Appreciation Rights Agreement. If the Rights are being exercised by any person
other than the Grantee, this Notice is accompanied by appropriate proof (as determined by the Company) of the right of such person to exercise the Rights.)

  

	
	
	  
	Medallion Signature Guarantee
	(required if the shares of Common Stock acquired upon exercise of the Rights are being assigned to a permitted transferee upon exercise.)

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