Document:

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EXHIBIT 10.17

Letter of Understanding between The Scott Group and Integrated Business Systems
& Services, Inc. (IBSS).

Following is the scope of work and the compensation that The Scott Group and
IBSS agree to as the terms for their mutual work together.

                              AMENDED AND RESTATED

                           STATEMENT OF WORK FOR IBSS

                  FINANCIAL AND BUSINESS DEVELOPMENT CONSULTING

OVERVIEW

It has taken millions of dollars and many years to envision and build the next
major software breakthrough in the world -- IBSS's Synapse. The solution is
ready for the market. The next phase of work is to greatly increase Company
visibility, fiscal performance, share price, and trading volume by rapidly:

         -        augmenting management expertise

         -        bringing in new money to relieve debt and fund growth while
                  increasing market valuation

         -        developing a focused, common-sense plan to drive perceptional
                  changes both internally and externally

         -        generating highly-positive company and product visibility and
                  perception with influencers and decision-makers in the banking
                  and investment communities

         -        developing predictable, revenue-generating activities to
                  improve credibility and valuation

         -        forge strategic relationships to generate sales and make
                  Synapse the solution of choice and ultimately, a de facto
                  standard

To accomplish this, a number of things should happen:

         -        current investor group needs to renegotiate the terms of their
                  note; there will be no outside interest in the public aspects
                  of this company as long as a "death spiral" exists

         -        development of the software development kit must be completed

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         -        the product should be marketed and/or licensed with/to a
                  number of referenceable and credible strategic-partners

         -        the work of deploying the solution to referenceable customers
                  must be accelerated

         -        clearer, simpler and more reliable messages must be created
                  and communicated to the marketplace with particular attention
                  paid to the banking and investment communities; communications
                  should be supplemented through a variety of additional
                  activities, including the services of a quality IR/PR firm

THE SCOTT GROUP

The Scott Group proposes to

         1.       Establish, manage and facilitate the needed interest and
                  attention from the banking and investment communities by
                  establishing key strategic relationships and opportunities and
                  ensuring the continuous flow of contact and information to the
                  proper channels.

         2.       Supplement these activities by bringing to bear its expertise
                  in creating strategic alliances, business customers and
                  marketing communications to ensure IBSS and Synapse success in
                  bringing to the computing industry the transformation they
                  were created to deliver.

Toward that end, in addition to working within the banking, investment and other
relative communities to generate and sustain awareness for creating greater
liquidity, The Scott Group will provide services that will primarily consist of
working with the IBSS management team, and as appropriate it's board, to:

         -        Accelerate development of strategic and business partnerships.

         -        Assist in refining, and where necessary, developing image and
                  positioning documents, events and presentations that will
                  promote an awareness and adoption of IBSS solutions.

         -        Assist in developing a comprehensive plan for operations and
                  as needed, technical support of customers and partners.

PROJECT SCOPE AND OBJECTIVE

         -        Establish the necessary activities and relationships for IBSS
                  to be recognized by the investment and banking communities as
                  a properly financed, liquid, and industry-valued technology
                  solution company.

         -        Assist IBSS management in the identification and recruitment
                  of Business and Strategic Partners.

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         -        As needed, assist IBSS management in renegotiating any key
                  agreements, contracts and/or situations as needed.

         -        Collaborate with IBSS management and outside sources to create
                  and execute marketing materials and other communication
                  vehicles.

PROJECT ASSUMPTIONS

         -        Product is being developed to production quality and will be
                  wrapped sufficiently for System Integrators, partners,
                  customers, and others to develop and deploy applications.

         -        IBSS is currently able to install and implement technology and
                  solution in customer sites.

         -        Demand will exist within Corporate IT, System Integrators and
                  Independent Software Vendors for this type of product.

         -        Partner/customer and legal agreement documentation exists.

         -        Preliminary product pricing and discount schedules for
                  partners/customers exist.

         -        The Scott Group has a meaningful set of personal contacts in
                  the banking, investment, technology, and service industries to
                  be targeted and the experience needed for rapid
                  implementation.

IBSS RESPONSIBILITIES

         -        Equip The Scott Group with sufficient knowledge and
                  understanding of both IBBS and Synapse.

         -        Collaborate with The Scott Group and provide personnel to
                  introduce, explain, discuss, and demonstrate the
                  technology/product(s) as appropriate.

         -        Provide product, demo and collateral material.

         -        Provide partners/customers with adequate product education and
                  support through their initial application development and
                  deployment process.

         -        Employ a mutually acceptable IR/PR firm to begin to manifest a
                  market presence.

SCOTT GROUP RESPONSIBILITIES

         -        Develop a program ensuring that IBSS is introduced to and
                  recognized by the banking and investment communities as a
                  strong, properly financed and liquid public entity.

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         -        Create and sustain relationships with the leaders and
                  influencers in the business, financial, and academic
                  communities. The perceived and actual scope of the company
                  improves with the association of recognized companies and
                  industry influencers.

         -        Get the Company and product line the proper scope of
                  visibility needed for success in the current financial
                  environment. The outside world needs to have a broader
                  understanding of IBSS's solutions, capabilities and
                  activities.

         -        Collaborate with IBSS to identify and recruit partners to
                  purchase/license/market IBSS technology and products.

         -        Create a corporate "persona", with the objective of gaining
                  active, productive and visible partners.

         -        Augment the internal business development division with an
                  emphasis on keeping the public machine well oiled and backed
                  by fact.

IBSS AND THE SCOTT GROUP JOINT ACTIVITY

         -        Define criteria for attractive target partners/customers.

         -        Identify target partners/customers

         -        Define criteria and necessary materials for successful
                  completion of all project tasks.

         -        Work as a team to accomplish the jointly defined goals
                  together.

FOR MORE INFORMATION PLEASE CONTACT THE SCOTT GROUP:

STEVEN SCOTT                   or           EMILY SHAIN
781-297-7236 (direct)                       617-848-5932 (direct)
617-448-1300 (cell)                         617-686-8684 (cell)

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The Scott Group Agreement

For the preceding Statement of Work the following remuneration terms will be
applicable:

Money Terms

The Scott Group will be paid the following money fees on a monthly basis:

         -        $7,500 per month starting Oct. 1, 2003 and continuing until
                  The Scott Group has successfully developed a program ensuring
                  that IBSS is introduced to and recognized by the banking and
                  investment communities as a strong, properly financed and
                  liquid public entity as evidenced by IBSS actually closing
                  successfully to its benefit one or more such relationships.

         -        $10,000 per month starting after the successful close of the
                  beneficial relationships above and until the collaboration
                  effort with IBSS to identify and recruit partners to
                  purchase/license/market IBSS technology and products has
                  resulted in IBSS closing contracts for IBSS licensed software
                  and services in excess of $1,000,000.

         -        $15,000 per month starting after the successful close of the
                  contract amounts listed above.

This agreement expires on October 2, 2004, unless renewed or extended by the
mutual written agreement of The Scott Group and IBSS. In addition, either party
may cancel this agreement after January 31, 2004 upon 30-days prior written
notice to the other party. Upon any such expiration or cancellation of this
agreement, IBSS shall have no further obligations to make cash payments or stock
grants (as described below) to "The Scott Group."

Stock Grants

In addition to the cash paid there will also be stock grants made on the
conditions and schedules below.

In total an amount of 1,000,000 shares could be granted at a valued price of 13
cents. (This is the closing stock price on the day of the agreement (October 2,
2003.) A 1099 form will be generated for the value at 13 cents for the stock
granted under the contract on October 2, 3003. Any subsequent grants will have a
value assessed for 1099 and IBSS expense purposes at the market price of the
stock as of the date of that grant.

The stock will be granted on the occurrence of the following events:

125,000 shares will be granted on Oct. 2, 2003. These shares will be restricted
from resell before Oct. 1, 2004.

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12,500 shares will be granted per month beginning Nov. 1, 2003 for 10 months or
until the agreement is cancelled if prior to September 1, 2004. These shares
will be restricted from being sold until April 1, 2005.

500,000 shares will be granted on June 30, 2004 if the price of the stock has
averaged 60 cents per share for the prior 90 days (April 1 - June 30). These
shares will be restricted from being sold until April 1, 2005.

250,000 shares will be granted on Oct. 1, 2004 if the company has generated $16
million in sales and averaged 60 cents per share for the prior 6 months (April
1, 2004 - Sept. 30, 2004). If shares have averaged $2.00 per share for the six
months the $16 million in sales requirement is waved. These shares will be
restricted from being sold until April 1, 2005.

The dates and the conditions for receiving the shares can be extended or
modified by IBSS so long as they are not less favorable then the conditions
listed above. The stock underlying this agreement will be registered with the
next registration statement of IBSS and in order to maintain an orderly
marketplace The Scott Group will adhere to selling of such shares as if they are
under a Rule 144.

Integrated Business Systems & Services, Inc.

By: /s/ George E. Mendenhall
    ------------------------

Title: Chief Executive Officer

Date: October 2, 2003

The Scott Group

By: /s/ Steven Scott
    ----------------

Title:  President

Date: October 2, 2003<PAGE>
                                                                     Exhibit 4.4

                      SECOND AMENDMENT TO RIGHTS AGREEMENT

      This Second Amendment to Rights Agreement, dated as of June 1, 1999,
between Vista Eyecare, Inc., a Georgia corporation formerly known as National
Vision Associates, Ltd. (the "Company"), and First Union National Bank, as
Rights Agent (the "Rights Agent"), as successor to Wachovia Bank N.A., a Georgia
bank ("Wachovia").

                                    RECITALS

      WHEREAS, the Company and Wachovia entered into a Rights Agreement dated as
of January 17, 1997 and subsequently amended such Rights Agreement by an
Amendment dated as of March 1, 1998 (such Agreement and Amendment, jointly, the
"Rights Agreement"); and

      WHEREAS, the Company has appointed the Rights Agent to succeed Wachovia as
Rights Agent, and the Rights Agent has accepted such appointment in accordance
with the Rights Agreement; and

      WHEREAS, in connection with the appointment of the Rights Agent, the
Company and the Rights Agent have agreed to amend the Rights Agreement in the
manner set forth herein;

      NOW, THEREFORE, in consideration of the premises and mutual agreements set
forth in the Rights Agreement and this Second Amendment, the parties hereto
agree as follows:

      1. Section 3(c) of the Rights Agreement shall be amended to read as
follows:

            "(c) Rights shall be issued in respect of all shares of Common Stock
that become outstanding (on original issuance or out of treasury) after the
Effective Date but prior to the earlier of the Distribution Date or the
Expiration Date. Certificates for the Common Stock that become outstanding or
shall be transferred or exchanged after the Effective Date but prior to the
earlier of the Distribution Date or the Expiration Date shall also be deemed to
be certificates for Rights and shall have impressed on, printed on, written on
or otherwise affixed to them the following legend:

            This certificate also evidences certain Rights as set forth in a
      Rights Agreement between Vista Eyecare, Inc. and First Union National
      Bank, dated as of January 17, 1997, as the same has or may be amended or
      restated (the "Rights Agreement"), the terms of which are hereby
      incorporated herein by reference and a copy of which is on file at the
      principal office of the Company. The Company will mail to the holder of
      this certificate a copy of the Rights Agreement without charge promptly
      after receipt of a written request therefor. Under certain circumstances,
      as set forth in the Rights Agreement, such Rights may be evidenced by
      separate certificates and no longer be evidenced by this certificate, may
      be redeemed or exchanged or may expire. As set forth in the Rights
      Agreement, Rights issued to, or held by, any Person who is, was or becomes
      an Acquiring Person or an Affiliate or Associate thereof (as such terms
      are defined in the Rights Agreement), whether currently held by or on
      behalf of such Person or by any subsequent holder, may be null and void."
<PAGE>
      2. The last sentence of Section 12 of the Rights Agreement shall be
amended to read as follows:

            "The Rights Agent shall be fully protected in relying on any such
certificate and on any adjustment contained therein and shall not be obligated
or responsible for calculating any adjustment nor shall it be deemed to have
knowledge of any such adjustment unless and until it shall have received such a
certificate."

      3. The second sentence of Section 18 (a) of the Rights Agreement shall be
amended to read as follows:

            "The Company also agrees to indemnify the Rights Agent for, and to
hold it harmless against, any loss, liability, or expense, incurred without
gross negligence, bad faith, or willful misconduct on the part of the Rights
Agent, for anything done or omitted by the Rights Agent in connection with the
acceptance and administration of this Agreement or the exercise or performance
of its duties hereunder, including the costs and expenses of defending against
any claim of liability."

      4. A new Section 18 (c) of the Rights Agreement shall be added to read as
follows:

            "(c) The indemnity provided in this Section 18 shall survive the
expiration of the Rights and the termination of this Agreement."

      5. Section 20 (a) of the Rights Agreement shall be amended to read as
follows:

            "The Rights Agent may consult with legal counsel (who may be legal
counsel for the Company), and the advice or opinion of such counsel shall be
full and complete authorization and protection to the Rights Agent as to any
action taken or omitted by it in good faith and in accordance with such advice
or opinion."

      6. Section 20 (c) of the Rights Agreement shall be amended to read as
follows:

            "The Rights Agent shall be liable hereunder only for its own gross
negligence, bad faith or willful misconduct."

      7. Section 20 (g) of the Rights Agreement shall be amended to read as
follows:

            "The Rights Agent is hereby authorized and directed to accept
instructions with respect to the performance of its duties hereunder from the
Chairman of the Board, the President, any Vice President, the Secretary or any
Assistant Secretary of the Company, and to apply to such officers for advice or
instructions in connection with its duties, and it shall not be liable for any
action taken, suffered or omitted to be taken by it in good faith in accordance
with instructions of any such officer or for any delay in acting while awaiting
instructions."

      8. A new Section 20 (l) of the Rights Agreement shall be added to read as
follows:

            "(l) The Rights Agent undertakes only the express duties and
obligations imposed on it by this Agreement and no implied duties or obligations
shall be read into this Agreement against the Rights Agent."

                                       2
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      9. A new Section 20 (m) of the Rights Agreement shall be added to read as
follows:

            "(m) Anything in this Agreement to the contrary notwithstanding, in
no event shall the Rights Agent be liable for special, indirect or consequential
loss or damage of any kind whatsoever (including but not limited to lost
profits)."

      10. A new sentence shall be added as follows to the end of Section 27 of
the Rights Agreement:

            "No supplement or amendment that changes the rights and duties of
the Rights Agent (as Rights Agent) under this Agreement shall be effective
without the consent of the Rights Agent."

      11. The term "Agreement" as used in the Rights Agreement shall be deemed
to refer to the Rights Agreement as amended hereby.

      12. This Second Amendment shall be effective as of June 1, 1999 and,
except as set forth herein, the Rights Agreement shall remain in full force and
effect and shall be otherwise unaffected hereby.

      13. This Second Amendment may be executed in two or more counterparts each
of which shall be deemed an original, but all of which together shall constitute
one and the same instrument.

      IN WITNESS WHEREOF, the parties hereto have caused this Second Amendment
to be duly executed as of the date and year first above written.

                                        VISTA EYECARE, INC.

                                        By:  _______________________________
                                             Name:
                                             Title:

                                        FIRST UNION NATIONAL BANK

                                        By:  _______________________________
                                             Name:
                                             Title:

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