Document:

Exhibit 10.6

   

  THIRD AMENDMENT TO

  REVOLVING CREDIT AND SECURITY AGREEMENT

  

  

  This Third Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 23rd day of February, 2015, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a
    borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party
    to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC,
    in such capacity, the “Agent”) and as a Lender.

  

  

  BACKGROUND

  

  

  A.            On November 8, 2013, Borrowers, Lenders and PNC as a
      Lender and as Agent entered into that certain Revolving Credit and Security Agreement (as same has been or may be amended, restated, modified, renewed, extended, replaced or substituted from time to time, the “Loan Agreement”) to reflect certain financing arrangements between the parties thereto. All capitalized terms not otherwise defined herein
      shall have the meaning ascribed thereto in the Loan Agreement.

  

  

  B.            Borrowers have informed Agent that Borrowers wish to (1)
      incur unsecured Indebtedness in an amount not to exceed $7,300,000 during Borrowers’ 2015 fiscal year to finance Capital Expenditures not to exceed $10,000,000 during such fiscal year (the “Capital Expenditures Indebtedness”), and (2) convert $9,000,000 of the $11,500,000 account payable from IBEX to Holdings referenced in clause (1) of the definition
      of “Permitted Holdings Distribution” into Equity Interests of IBEX to be issued to Holdings (the “Equity Conversion”).

  

  

  C.            Borrowers have requested that Agent and Lenders (i)
      consent to the incurrence of the Capital Expenditures Indebtedness, (ii) consent to the Equity Conversion, and (iii) modify certain definitions, terms and conditions in the Loan Agreement, and Agent and Lenders are willing to do so on the terms and
      conditions hereafter set forth.

  

  

  NOW THEREFORE, with the foregoing background hereinafter deemed incorporated by reference herein and made part hereof, the parties hereto, intending to
    be legally bound, promise and agree as follows:

  

  

  Section 1               Consent

  

  

  (a)          Notwithstanding anything to the contrary in the Loan Agreement, Agent and Lenders hereby consent to (1) the incurrence of the Capital
    Expenditures Indebtedness, and (2) the Equity Conversion. This consent shall be effective only as to the Capital Expenditures Indebtedness and the Equity Conversion. This consent shall not be deemed a consent to the breach by Borrowers of other
    covenants or agreements contained in the Loan Agreement or Other Documents with respect to any other transaction or matter. Borrowers agree that the consent set forth in the preceding sentences shall be limited to the precise meaning of the words as
    written therein and shall not be deemed (i) to be a consent to, or any waiver or modification of, any other term or condition of the Loan Agreement or any Other Document, or (ii) to prejudice any right or remedy that Agent or Lenders may now have or
    may in the future have under or in connection with the Loan Agreement or any Other Document other than with respect to the matters for which the consent in the preceding paragraphs has been provided.

   

  
    
      

  

  (b)           Other than as described in this Amendment, the consent described in the preceding paragraph shall not alter, affect, release or prejudice
    in any way any of the Obligations under the Loan Agreement. This consent shall not be construed as establishing a course of conduct on the part of Agent or Lenders upon which the Borrowers may rely at any time in the future. Borrowers expressly waive
    any right to assert any claim to such effect at any time.

  

  

  Section 2               Amendments to Loan Agreement

  

  

  (a)           LIBOR Rate.       On
    the Effective Date, the definition of “LIBOR Rate” in Section 1.2 of the Loan Agreement shall be amended and restated to read as follows:

  

  

  “LIBOR Rate” shall mean for any LIBOR Rate Loan for the then current Interest Period relating thereto, the interest rate per annum determined by Agent by dividing (the resulting quotient rounded upwards, if necessary,
    to the nearest 1/100th of 1% per annum) (a) the rate which appears on the Bloomberg Page BBAM1 (or on such other substitute Bloomberg page that displays rates at which U.S. dollar deposits are offered by leading banks in the London interbank deposit
    market), or the rate which is quoted by another source selected by Agent as an authorized information vendor for the purpose of displaying rates at which U.S. dollar deposits are offered by leading banks in the London interbank deposit market (a “LIBOR
    Alternate Source”), at approximately 11:00 a.m., London time, two (2) Business Days prior to the commencement of such Interest Period as the London interbank offered rate for U.S. Dollars for an amount comparable to such LIBOR Rate Loan and having a
    borrowing date and a maturity comparable to such Interest Period (or if there shall at any time, for any reason, no longer exist a Bloomberg Page BBAM1 (or any substitute page) or any LIBOR Alternate Source, a comparable replacement rate determined by
    Agent at such time (which determination shall be conclusive absent manifest error)), by (b) a number equal to 1.00 minus the Reserve Percentage; provided, however, that if the LIBOR Rate determined as provided above would be less than zero, such rate
    shall be deemed to be zero for purposes of this Agreement.

  

  

  The LIBOR Rate shall be adjusted with respect to any LIBOR Rate Loan that is outstanding on the effective date of
    any change in the Reserve Percentage as of such effective date. Agent shall give reasonably prompt notice to the Borrowing Agent of the LIBOR Rate as determined or adjusted in accordance herewith, which determination shall be conclusive absent manifest
    error.

  

  

  (b)           LIBOR Rate
        Loans. On the Effective Date, Section 3.7(c) of the Loan Agreement shall be amended and restated to read as follows:

  

  

  (c)    (1) impose on Agent, Swing Loan Lender, any Lender or Issuer or the London interbank LIBOR market any other
    condition, loss or expense (other than Taxes) affecting this Agreement or any Other Document or any Advance made by any Lender, or any Letter of Credit or participation therein, or (2) the LIBOR Rate will not adequately and fairly reflect the cost to
    such Lender of the establishment or maintenance of any LIBOR Rate Loan;

   

  
    -2-

    
      

  

  (c)           Capital
        Expenditures.      On the Effective Date, Section 7.6 of the Loan Agreement shall be amended and restated to read as follows:

  

  

  7.6.      Capital Expenditures. Contract for, purchase or make any expenditure or commitments for Capital Expenditures (i) for the fiscal year beginning July 1, 2014 and ending June 30, 2015 in an aggregate amount for
    all Borrowers in excess of $10,000,000 (including the aggregate amount of Capital Expenditures Indebtedness), or (ii) in any fiscal year thereafter in an aggregate amount for all Borrowers in excess of $5,000,000.

  

  

  Section 3               Acknowledgment Regarding Permitted Holdings Distributions.

  

  

  Borrowers acknowledge and agree that, as of the date first written above, Borrowers have repaid $2,500,000 of the $11,500,000 referenced in clause (1) of
    the definition of “Permitted Holdings Distributions” and therefore the remaining maximum amount that may be distributed by Borrowers to Holdings pursuant to such clause (1) is $ 9,000,000. In the event that Borrowers effect such distribution in the
    form of a dividend, any such dividend shall be subject to the limitations set forth in the definition of “Permitted Holdings Distributions” and, pursuant to the definition of “Fixed Charge Coverage Ratio”, shall not be included within the computation
    of the Fixed Charge Coverage Ratio.

  

  

  Section 4               Representations, Warranties and Covenants of Borrowers

  

  

  Each Borrower hereby represents and warrants to and covenants with the Agent and the Lenders that:

  

  

  (a)           such Borrower reaffirms all representations and
      warranties made to Agent and Lenders under the Loan Agreement and all of the Other Documents (as described and defined in the Loan Agreement) and confirms that after giving effect to this Amendment all are true and correct in all material respects as
      of the date hereof (except to the extent any such representations and warranties specifically relate to a specific date, in which case such representations and warranties were true and correct in all material respects on and as of such other specific
      date);

  

  

  (b)           from and after the Effective Date, such Borrower
      reaffirms all of the covenants contained in the Loan Agreement (as amended hereby) (including without limitation, all covenants to pay fees, costs and expenses contained therein), covenants to abide thereby until all Advances, Obligations and other
      liabilities of Borrowers to Agent and Lenders under the Loan Agreement of whatever nature and whenever incurred, are satisfied and/or released by Agent and Lenders (other than contingent indemnification obligations which survive termination of the
      Loan Agreement);

  

  

  (c)           no Default or Event of Default has occurred and is
      continuing under the Loan Agreement or the Other Documents (as described and defined in the Loan Agreement);

  

  

  (d)           such Borrower has the authority and legal right to
      execute, deliver and carry out the terms of this Amendment, that such actions were duly authorized by all necessary limited liability company or corporate action, as applicable, and that the officer executing this Amendment on its behalf was
      similarly authorized and empowered, and that this Amendment does not contravene any provisions of its certificate of incorporation or formation, operating agreement, bylaws, or other formation documents, as applicable, or of any material contract or
      agreement to which it is a party or by which any of its properties are bound; and

   

  
    -3-

    
      

  

  (e)           this Amendment and all assignments, instruments, documents, and agreements executed and delivered in connection herewith, are valid,
    binding and enforceable in accordance with their respective terms, except as such enforceability may be limited by any applicable bankruptcy, insolvency, moratorium or similar laws affecting creditors’ rights generally.

  

  

  Section 5               Conditions Precedent/Effectiveness Conditions

  

  

  This Amendment shall be effective upon the date of satisfaction of all of the following conditions precedent (the “Effective Date”):

  

  

  (a)           Agent shall have received this Amendment fully executed by the Borrowers;

  

  

  (b)           Agent shall have received an incumbency certificate
      evidencing the authority of Mohammed Khaishgi to execute this Amendment as Interim Chief Executive Officer of IBEX; and

  

  

  (c)           No Default or Event of Default shall have occurred and be
      continuing under the Loan Agreement.

  

  

  Section 6               Further Assurances

  

  

  Each Borrower hereby agrees to take all such actions and to execute and/or deliver to Agent and Lenders all such documents, assignments, financing
    statements and other documents, as Agent and Lenders may reasonably require from time to time, to effectuate and implement the purposes of this Amendment.

  

  

  Section 7               Payment of Expenses

  

  

  Borrowers shall pay or reimburse Agent and Lenders for their reasonable fees of external counsel and other expenses in connection with the preparation,
    negotiation and execution of this Amendment and the documents provided for herein or related hereto.

  

  

  Section 8               Reaffirmation of Loan Agreement

  

  

  Except as modified by the terms hereof, all of the terms and conditions of the Loan Agreement, as amended, are hereby reaffirmed and shall continue in
    full force and effect as therein written.

  

  

  Section 9               Confirmation of Indebtedness

  

  

  Borrowers confirm and acknowledge that as of the close of business on February 20, 2015, Borrowers were indebted to Lenders for the (a) Advances under
    the Loan Agreement without any deduction, defense, setoff, claim or counterclaim, of any nature, in the aggregate principal amount of $18,515,384.02 due on account of Revolving Advances and $226,020.00 on account of undrawn Letters of Credit, plus in each case all fees, costs and expenses incurred to date in connection with the Loan Agreement.

  

  

  Section 10             Miscellaneous

  

  

  (a)           Third Party Rights. No rights are intended to be created hereunder for the benefit of any third party donee, creditor, or incidental beneficiary.

  

  

  (b)           Headings. The headings of any paragraph of this Amendment are for convenience only and shall not be used to interpret any provision hereof.

  
    -4-

    
      

  

  (c)           Modifications. No modification hereof or any agreement referred to herein shall be binding or enforceable unless in writing and signed on behalf of the party
      against whom enforcement is sought.

  

  

  (d)           Governing Law. The terms and conditions of this Amendment shall, in accordance with Section 5-1401 of the General Obligations Law of the State of New York, be
      governed by the laws of the State of New York without regard to any conflicts of laws principles.

  

  

  (e)           Counterparts. This Amendment may be executed in any number of and by different parties hereto on separate counterparts, all of which, when so executed, shall be
      deemed an original, but all such counterparts shall constitute one and the same agreement. Any signature delivered by a party by facsimile or pdf transmission shall be deemed to be an original signature hereto.

  

  

  [signature page follows]

   

  
    -5-
      

  

  IN WITNESS WHEREOF, the parties have caused this Amendment to be executed and delivered by their duly authorized officers as of the date first above written. 

   

  	
          BORROWERS:

        	 
	 	 	 
	
          TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions

        
	 	 	 
	
          By:

        	
          /s/ Mohammed Khaishgi

        	 
	 	
          Name: Mohammed Khaishgi

        	 
	 	
          Title: Interim Chief Executive Officer

        	 

   

  	
          PNC BANK, NATIONAL ASSOCIATION

        	 
	
          as Lender and as Agent

        	 
	 	 	 
	
          By:

        	
          /s/ Jacqueline MacKenzie

        	 
	 	
          Jacqueline MacKenzie, Vice President

        	 

   

  [SIGNATURE PAGE TO THIRD AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT]

   

  
    
      

  

  IN WITNESS WHEREOF, the parties have caused this Amendment to be executed and delivered by their duly authorized officers as of the date first above written. 

   

  	
          BORROWERS:

        	 
	 	 	 
	
          TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions

        
	 	 	 
	
          By:

        	
          /s/ Mohammed Khaishgi

        	 
	 	
          Name: Mohammed Khaishgi

        	 
	 	
          Title: Interim Chief Executive Officer

        	 

  

  

  

  

  	
          PNC BANK, NATIONAL ASSOCIATION

        	 
	
          as Lender and as Agent

        	 
	 	 	 
	
          By:

        	
          /s/ Jacqueline MacKenzie

        	 
	 	
          Jacqueline MacKenzie, Vice President

        	 

   

  [SIGNATURE PAGE TO THIRD AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT]Exhibit 10.7

   

  FOURTH AMENDMENT TO

  REVOLVING CREDIT AND SECURITY AGREEMENT

  

  

  This Fourth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 19th day of June, 2015, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a
    borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party
    to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC,
    in such capacity, the “Agent”) and as a Lender.

  

  

  BACKGROUND

  

  

  A.            On November 8, 2013, Borrowers, Lenders and PNC as a
      Lender and as Agent entered into that certain Revolving Credit and Security Agreement (as same has been or may be amended, restated, modified, renewed, extended, replaced or substituted from time to time, the “Loan Agreement”) to reflect certain financing arrangements between the parties thereto. All capitalized terms not otherwise defined herein
      shall have the meaning ascribed thereto in the Loan Agreement.

  

  

  B.            Borrowers have informed Agent that Borrowers wish to
      enter into an arrangement with Citibank, N.A. (“Citibank”) pursuant to which Citibank shall purchase
      Receivables from Borrowers for which AT&T Services Inc. and any of its various subsidiaries and affiliates (collectively, “AT&T”) is or are the Customer(s) (such Receivables, the “AT&T Receivables”). In
      connection with the purchase and sale of the AT&T Receivables, Agent, Borrowers, and Citibank shall enter into a Lien Release and Acknowledgment Agreement (the “AT&T/Citibank Agreement”).

  

  

  C.            Borrowers have requested that Agent and Lenders (i)
      consent to the sale of the AT&T Receivables to Citibank, and (ii) modify certain definitions, terms and conditions in the Loan Agreement, and Agent and Lenders are willing to do so on the terms and conditions hereafter set forth.

  

  

  NOW THEREFORE, with the foregoing background hereinafter deemed incorporated by reference herein and made part hereof, the parties hereto, intending to
    be legally bound, promise and agree as follows:

  

  

  Section 1               Consent

  

  

  (a)           Notwithstanding anything to the contrary in the Loan Agreement, Agent and Lenders hereby agree that upon the Effective Date, Borrowers may
    sell AT&T Receivables to Citibank. This consent shall not be deemed a consent to the breach by Borrowers of other covenants or agreements contained in the Loan Agreement or Other Documents with respect to any other transaction or matter. Borrowers
    agree that the consent set forth in the preceding sentences shall be limited to the precise meaning of the words as written therein and shall not be deemed (i) to be a consent to, or any waiver or modification of, any other term or condition of the
    Loan Agreement or any Other Document, or (ii) to prejudice any right or remedy that Agent or Lenders may now have or may in the future have under or in connection with the Loan Agreement or any Other Document other than with respect to the matters for
    which the consent in the preceding paragraphs has been provided.

   

  
    
      

  

  (b)           Other than as described in this Amendment, the consent described in the preceding paragraph shall not alter, affect, release or prejudice
    in any way any of the Obligations under the Loan Agreement. This consent shall not be construed as establishing a course of conduct on the part of Agent or Lenders upon which the Borrowers may rely at any time in the future. Borrowers expressly waive
    any right to assert any claim to such effect at any time.

  

  

  Section 2               Amendments to Loan Agreement. On the Effective Date:

  

  

  (a)            New
        Definitions. The following defined terms shall be added to Section 1.2 of the Loan Agreement in the proper alphabetical order:

  

  

  “AT&T” shall mean AT&T Services Inc. and any of its various subsidiaries and affiliates.

  

  

  “AT&T/Citibank Agreement” shall mean that certain Lien Release and Acknowledgment Agreement by and among Agent, IBEX, and Citibank.

  

  

  “AT&T Receivables” shall mean Receivables of any Borrower for which AT&T is the Customer.

  

  

  “Citibank” shall mean Citibank, N.A. and its branches and subsidiaries and affiliates.

  

  

  “Factoring Agreement” shall mean that certain Supplier Agreement by and between IBEX and Citibank pursuant to which Citibank shall purchase AT&T Receivables from Borrowers.

  

  

  (b)           Eligible Receivables. Clause (n) of the definition of “Eligible Receivables” in Section
      1.2 of the Loan Agreement shall be amended and restated to read as follows:

  

  

  (n)          (1) such Receivable
      is not payable to a Borrower or (2) such Receivable is sold pursuant to the Factoring Agreement and the proceeds thereof are remitted to a Depository Account;

  

  

  (c)           Modified Definition. The following defined term in Section 1.2 of the Loan Agreement
      shall be amended and restated to read as follows:

  

  

  “Permitted Encumbrances” shall mean: (a) Liens in favor of Agent for the benefit of Agent and Lenders, including without limitation, Liens securing Hedge Liabilities and Cash Management Products and Services; (b)
    Liens for taxes, assessments or other governmental charges not delinquent or being Properly Contested; (c) deposits or pledges to secure obligations under worker’s compensation, social security or similar laws, or under unemployment insurance; (d)
    deposits or pledges to secure bids, tenders, contracts (other than contracts for the payment of money), leases, statutory obligations, surety and appeal bonds and other obligations of like nature arising in the Ordinary Course of Business; (e) Liens
    arising by virtue of the rendition, entry or issuance against any Borrower or any Subsidiary, or any property of any Borrower or any Subsidiary, of any judgment, writ, order, or decree to the extent the rendition, entry, issuance or continued existence
    of such judgment, writ, order or decree (or any event or circumstance relating thereto) has not resulted in the occurrence of an Event of Default under Section 10.6 hereof; (f) carriers’, repairmens’, mechanics’, workers’, materialmen’s or other like
    Liens arising in the Ordinary Course of Business with respect to obligations which are not due or which are being Properly Contested; (g) Liens placed upon fixed assets hereafter acquired to secure a portion of the purchase price thereof, provided that
    (I) any such lien shall not encumber any other property of any Borrower and (II) the aggregate amount of Indebtedness secured by such Liens incurred as a result of such purchases during any fiscal year shall not exceed the amount permitted in Section
    7.6 hereof; (h) Liens on AT&T Receivables sold pursuant to the Factoring Agreement provided that such Liens are subject to the AT&T/Citibank Agreement; and (i) Liens disclosed on Schedule 1.2; provided that such Liens shall secure only those
    obligations which they secure on the Closing Date and shall not subsequently apply to any other property or assets of any Borrower other than the property and assets to which they apply as of the Closing Date.

   

  
    -2-

    
      

  

  (d)           Sublimits for Revolving Advances. Section 2.1(b) of the Loan Agreement shall be
      amended and restated to read as follows:

  

  

  (b)          Sublimits for Revolving Advances. The amount of Revolving Advances made to Borrowers against (i) Eligible
      Pre-Approved Foreign Receivables shall not exceed in the aggregate, at any time outstanding, ten percent (10%) of the Formula Amount, and (ii) Eligible Unbilled Receivables shall not exceed in the aggregate, at any time outstanding, seventy percent
      (70%) of the Formula Amount.

  

  

  (e)            Sale of Assets. Section 7.1(b) of the Loan Agreement shall be amended and restated
      to read as follows:

  

  

  (b)          Sell, lease, transfer or otherwise dispose of any of its properties or assets, except (i) the sale of property or assets in the Ordinary
    Course of Business, (ii) the disposition or transfer of obsolete or worn-out equipment, or equipment that has become no longer useful in such Borrower’s business, in the Ordinary Course of Business, (iii) the sale of AT&T Receivables pursuant to
    the Factoring Agreement; provided, however, that Borrowers shall not sell any AT&T Receivables unless all proceeds of any such sales shall be deposited into a Depository Account subject to the AT&T/Citibank
    Agreement, and (iv) any other sales or dispositions expressly permitted by this Agreement in each case not to exceed assets with a fair market value of more than $250,000 in any fiscal year and to the extent that (x) the proceeds of any such
    disposition are used to acquire replacement equipment which is subject to Agent’s first priority security interest or (y) the proceeds of which are remitted to Agent to be applied pursuant to Section 2.20.

  

  

  (f)            Projected
        Operating Budget. Section 9.12 of the Loan Agreement shall be amended by deleting the phrase “no later than thirty (30) days prior to the beginning of each Borrower’s fiscal years” and replacing it with the phrase “no later than thirty
    (30) days after the beginning of each Borrower’s fiscal years”.

  

  

  

  

  
    -3-

    
      

  

  Section 3               Representations, Warranties and Covenants of Borrowers

  

  

  Each Borrower hereby represents and warrants to and covenants with the Agent and the Lenders that:

  

  

  (a)           such Borrower reaffirms all representations and
      warranties made to Agent and Lenders under the Loan Agreement and all of the Other Documents (as described and defined in the Loan Agreement) and confirms that after giving effect to this Amendment all are true and correct in all material respects as
      of the date hereof (except to the extent any such representations and warranties specifically relate to a specific date, in which case such representations and warranties were true and correct in all material respects on and as of such other specific
      date);

  

  

  (b)           from and after the Effective Date, such Borrower
      reaffirms all of the covenants contained in the Loan Agreement (as amended hereby) (including without limitation, all covenants to pay fees, costs and expenses contained therein), covenants to abide thereby until all Advances, Obligations and other
      liabilities of Borrowers to Agent and Lenders under the Loan Agreement of whatever nature and whenever incurred, are satisfied and/or released by Agent and Lenders (other than contingent indemnification obligations which survive termination of the
      Loan Agreement);

  

  

  (c)            no Default or Event of Default has occurred and is
      continuing under the Loan Agreement or the Other Documents (as described and defined in the Loan Agreement);

  

  

  (d)           such Borrower has the authority and legal right to
      execute, deliver and carry out the terms of this Amendment, that such actions were duly authorized by all necessary limited liability company or corporate action, as applicable, and that the officer executing this Amendment on its behalf was
      similarly authorized and empowered, and that this Amendment does not contravene any provisions of its certificate of incorporation or formation, operating agreement, bylaws, or other formation documents, as applicable, or of any material contract or
      agreement to which it is a party or by which any of its properties are bound; and

  

  

  (e)           this Amendment and all assignments, instruments,
      documents, and agreements executed and delivered in connection herewith, are valid, binding and enforceable in accordance with their respective terms, except as such enforceability may be limited by any applicable bankruptcy, insolvency, moratorium
      or similar laws affecting creditors’ rights generally.

  

  

  Section 4               Conditions Precedent/Effectiveness Conditions

  

  

  This Amendment shall be effective upon the date of satisfaction of all of the following conditions precedent (the “Effective Date”):

  

  

  (a)           Agent shall have received this Amendment fully executed by the Borrowers;

  

  

  (b)           Agent shall have received a fully executed incumbency
      certificate evidencing the authority of Robert T. Dechant to execute this Amendment and including the specimen signature of Robert T. Dechant;

  

  

  (c)           Agent shall have received fully executed copies of the
      Factoring Agreement and the AT&T/Citibank Agreement, each of which in form and substance satisfactory to Agent; and

  

  

  (d)           No Default or Event of Default shall have occurred and be
      continuing under the Loan Agreement.

  

  

  

  

  
    -4-

    
      

  

  Section 5               Further Assurances

  

  

  Each Borrower hereby agrees to take all such actions and to execute and/or deliver to Agent and Lenders all such documents, assignments, financing
    statements and other documents, as Agent and Lenders may reasonably require from time to time, to effectuate and implement the purposes of this Amendment.

  

  

  Section 6               Payment of Expenses

  

  

  Borrowers shall pay or reimburse Agent and Lenders for their reasonable fees of external counsel and other expenses in connection with the preparation,
    negotiation and execution of this Amendment and the documents provided for herein or related hereto.

  

  

  Section 7               Reaffirmation of Loan Agreement

  

  

  Except as modified by the terms hereof, all of the terms and conditions of the Loan Agreement, as amended, are hereby reaffirmed and shall continue in
    full force and effect as therein written.

  

  

  Section 8               Miscellaneous

  

  

  (a)            Third Party Rights. No rights are intended to be created hereunder for the benefit of any third party donee, creditor, or incidental beneficiary.

  

  

  (b)           Headings. The headings of any paragraph of this Amendment are for convenience only and shall not be used to interpret any provision hereof.

  

  

  (c)            Modifications. No modification hereof or any agreement referred to herein shall be binding or enforceable unless in writing and signed on behalf of the party
      against whom enforcement is sought.

  

  

  (d)           Governing Law. The terms and conditions of this Amendment shall, in accordance with Section 5-1401 of the General Obligations Law of the State of New York, be
      governed by the laws of the State of New York without regard to any conflicts of laws principles.

  

  

  (e)            Counterparts. This Amendment may be executed in any number of and by different parties hereto on separate counterparts, all of which, when so executed, shall be
      deemed an original, but all such counterparts shall constitute one and the same agreement. Any signature delivered by a party by facsimile or pdf transmission shall be deemed to be an original signature hereto.

  

  

  [signature page follows]

   

  
    -5-

    
      

  

  IN WITNESS WHEREOF, the parties have caused this Amendment to be executed and delivered by their duly authorized officers as of the date first above written.

   

  	
          BORROWERS:

        	 
	 	 	 
	
          TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions

        
	 	 	 
	
          By:

        	
          /s/ Robert T. Dechant

        	 
	 	
          Name: Robert T. Dechant

        	 
	 	
          Title: Chief Executive Officer

        	 

   

  	
          PNC BANK, NATIONAL ASSOCIATION

        	 
	
          as Lender and as Agent

        	 
	 	 	 
	
          By:

        	
          /s/ Jacqueline MacKenzie

        	 
	 	
          Jacqueline MacKenzie, Vice President

        	 

   

  [SIGNATURE PAGE TO FOURTH AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT]

   

  
    
      

  

  IN WITNESS WHEREOF, the parties have caused this Amendment to be executed and delivered by their duly authorized officers as of the date first above written.

   

  	
          BORROWERS:

        	 
	 	 	 
	
          TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions

        
	 	 	 
	
          By:

        	
          /s/ Robert T. Dechant

        	 
	 	
          Name: Robert T. Dechant

        	 
	 	
          Title: Chief Executive Officer

        	 

   

  	
          PNC BANK, NATIONAL ASSOCIATION

        	 
	
          as Lender and as Agent

        	 
	 	 	 
	
          By:

        	
          /s/ Jacqueline MacKenzie

        	 
	 	
          Jacqueline MacKenzie, Vice President

        	 

   

  [SIGNATURE PAGE TO FOURTH AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT]

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00311-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00311-of-00352.parquet"}]]