Document:

<PAGE>

                                                                    Exhibit 10.8

                                NAVISITE, INC.

                           INVESTOR RIGHTS AGREEMENT
                                AMENDMENT NO. 2

     In connection with the execution of the Note and Warrant Purchase
Agreement, dated as of December 12, 2000, by and between NaviSite, Inc., a
Delaware corporation (the "Company"), and CMGI, Inc., a Delaware corporation
(the "Pur chaser"), the Company and the Purchaser do hereby amend the Investor
Rights Agreement between the Company and the Purchaser, dated as of October 27,
1999 and first amended on June 8, 2000 (the "Investor Rights Agreement"), by
this Amendment No. 2 to the Investor Rights Agreement (this "Amendment").

     The Investor Rights Agreement is hereby amended by replacing the definition
of "Registrable Shares" under "Section I, Certain Definitions" in its entirety
as follows:

          "Registrable Shares" means (a) the shares of Common Stock held by the
     Investor upon the closing of the Initial Public Offering; (b) the shares of
     Common Stock acquired by the Investor upon consum-mation of the
     transactions contemplated by the Common Stock Purchase Agreement between
     the Company and the Investor, dated as of June 8, 2000; (c) the shares of
     Common Stock acquired by the Investor upon any conversion of the Notes
     issued pursuant to the Note and Warrant Purchase Agreement between the
     Company and the Investor, dated as of December 12, 2000, (the "Note and
     Warrant Purchase Agreement"); (d) the shares of Common Stock acquired by
     the Investor as payment for interest accrued on the Notes issued pursuant
     to the Note and Warrant Purchase Agreement; (e) the shares of Common Stock
     acquired by the Investor upon exercise or conversion of the Warrants
     issued pursuant to the Note and Warrant Purchase Agreement; and (f) any
     other shares of Common Stock issued in respect of such shares of Common
     Stock referred to in clause (a), (b), (c), (d) or (e) (because of stock
     splits, stock dividends, reclassifications, recapitalizations or similar
     events); provided, however, that shares of Common Stock which are
     Registrable Shares shall cease to be Registrable Shares upon (i) any sale
     pursuant to a Registration Statement or Rule 144 under the Securities Act
     or (ii) any sale in any manner to a person or entity which, by virtue of
     Section 3.4 of this Agreement, is not entitled to the rights provided by
     this Agreement.
<PAGE>

     This Amendment shall be governed by and construed in accordance with the
internal laws of the Commonwealth of Massachusetts (without reference to the
conflicts of law provisions thereof).

     This Amendment may be executed in two counterparts, each of which shall
be deemed to be an original, and both of which together shall constitute one and
the same document. This Amendment may be executed by facsimile signatures.

     IN WITNESS WHEREOF, the parties hereto have executed this Amendment
as of the date and year first above written.

NAVISITE, INC.                          CMGI, INC.

By: /s/ Joel B. Rosen                By: /s/ Andrew J. Hajducky III
   ---------------------------          ----------------------------
Name: Joel B. Rosen                     Name: Andrew J. Hajducky III
Title: Chief Executive Officer          Title: Chief Financial Officer
                                        and Treasurer

Address:                                Address:

400 Minuteman Road                      100 Brickstone Square, 5th Floor
Andover, Massachusetts 01810            Andover, Massachusetts 01810

Telephone No: (978) 682-8300            Telephone No: (978) 684-3600
Facsimile No: (978) 688-8100            Facsimile No: (978) 684-3601

with copy to:                           with copy to:

Mark G. Borden, Esquire                 David T. Brewster, Esquire
Hale and Dorr LLP                       Skadden, Arps, Slate, Meagher
60 State Street                         & Flom LLP
Boston, Massachusetts 02109             One Beacon Street, 31 st Floor
                                        Boston, Massachusetts 02108

Telephone No: (617) 526-6000            Telephone No: (617) 573-4800
Facsimile No: (617) 526-5000            Facsimile No: (617) 573-4822

                                       2<PAGE>
                                                                    Exhibit 10.9

                            SUBORDINATION AGREEMENT

     THIS SUBORDINATION AGREEMENT (this "Agreement"), dated the 12th day of
December, 2000, is by and among CMGI, Inc. ("CMGI") and NaviSite, Inc. ( the
"Company"). Certain other terms used herein are defined in section 1.1.

     CMGI and the Company are entering into this Agreement in order to set forth
the relative rights among the Senior Lenders and the Subordinated Lenders in
respect of certain indebtedness and obligations owing to such parties by the
Company.

     NOW THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto hereby agree as
follows:

1.   Subordination of Subordinated Indebtedness.  The payment of the
     ------------------------------------------
Subordinated Indebtedness and the rights of the holders thereof are subordinated
to the payment of the Superior Indebtedness and the rights of the holders
thereof to the extent specified in this section 1.

     1.1  Certain Definitions.  As used in this Agreement, the following terms
          -------------------
have the following respective meanings:

          "Bankruptcy Code" shall mean 11 U.S.C. (S) 101 et seq., as from time
           ---------- ----                               -- ---
     to time hereafter amended, and any successor or similar statute.

          "Blockage Period" shall have the meaning specified in section 1.4.
           -------- ------

          "Covenant Default" shall have the meaning specified in section 1.4.
           -------- -------

          "Liquidation Payment" shall have the meaning specified in section 1.3.
           ----------- -------

          "Payment Default" shall have the meaning specified in section 1.4.
           ------- -------

          "Permissible Securities" shall mean (a) any debt securities the
           ----------- ----------              -
     payment of which is subordinated, at least to the extent provided in this
     section 1 with respect to the Subordinated Indebtedness, to the payment of
     all Superior Indebtedness at the time outstanding and all securities issued
     in exchange therefor and (b) any shares of common stock of the Company.
                               -

          "Person" shall mean an individual, a corporation, a limited liability
           ------
     company, an association, a joint-stock company, a business trust or other
     similar organization, a partnership, a joint venture, a trust, an
     unincorporated organization or a government or any agency, instrumentality
     or political subdivision thereof.

          "Senior Lenders" shall mean any bank or other financial institution
           ------ -------
     which is the holder of any notes evidencing any Superior Indebtedness.
<PAGE>

          "Subordinated Indebtedness" shall mean the principal amount of the
           ------------ ------------
     Indebtedness evidenced by the Subordinated Notes, together with any
     interest (including any interest accruing after the commencement of any
     action or proceeding under any bankruptcy, insolvency or other similar law,
     and any interest that would have accrued but for the commencement of any
     such proceeding, whether or not any such interest is allowed as an
     enforceable claim in such proceeding), and premium and any other amount
     (including any fee or expense) due thereon or payable, if any, with respect
     thereto, including any such amounts payable by any guarantor thereof.

          "Subordinated Lenders" shall mean CMGI and each other holder from time
           ------------ -------
     to time of the Subordinated Notes.

          "Subordinated Notes" shall mean the Company's unsecured, subordinated
           ------------ -----
     convertible notes due December 12, 2003, together with any notes issued in
     exchange therefor or replacement thereof.

          "Subordination Notice" shall have the meaning specified in section
           ------------- ------
     1.4.

          "Superior Indebtedness" shall mean the principal amount of any
           -------- ------------
     indebtedness of the Company now outstanding or hereafter created, incurred
     or assumed, from any bank or other financial institution (or any amendment,
     substitution, replacement or refinancing thereof), together with any
     interest (including any interest accruing after the commencement of any
     action or proceeding under any bankruptcy, insolvency or other similar law,
     and any interest that would have accrued but for the commencement of any
     such proceeding, whether or not any such interest is allowed as an
     enforceable claim in such proceeding) and premium or other amount
     (including any fee or expense) due thereon or payable with respect thereto,
     including any such amounts payable by any guarantor thereof; provided that,
                                                                  -------- ----
     the aggregate maximum amount of such indebtedness constituting Superior
     Indebtedness shall be $30,000,000, plus accrued interest thereon (the
     "Maximum Amount"), and any amount of such indebtedness in excess of the
     Maximum Amount outstanding at any time, or from time to time, shall not be
     Superior Indebtedness.

                                       2
<PAGE>

     1.2  Subordinated Indebtedness Subordinated to Superior Indebtedness; No
          -------------------------------------------------------------------
Amendments.
----------

          (a) The Company for itself and its successors and assigns, and for its
     subsidiaries and the successors and assigns of such subsidiaries, covenants
     and agrees, and each holder of any Subordinated Indebtedness, by its
     acceptance thereof, shall be deemed to have agreed, notwithstanding
     anything to the contrary in any of the Subordinated Notes or any other
     agreement, document or instrument related thereto, that the payment of the
     Subordinated Indebtedness shall be subordinated to the extent and in the
     manner set forth in this section 1, to the prior payment of Superior
     Indebtedness, up to the Maximum Amount, and that each Senior Lender that is
     the holder of Superior Indebtedness, whether now outstanding or hereafter
     created, incurred, assumed or guaranteed, shall be deemed to have acquired
     Superior Indebtedness in reliance upon the provisions contained in this
     section 1.  No present or future holder of Superior Indebtedness shall be
     prejudiced in the right to enforce the subordination of the Subordinated
     Indebtedness effected pursuant to this section 1 by any act or failure to
     act on the part of the Company.

          (b) Neither this section 1 nor any of the terms of the Subordinated
     Indebtedness relating to the timing or amount of any payment (or
     prepayment) of the principal of or premium, if any, or interest on the
     Subordinated Indebtedness, shall be amended without the written consent of
     the Company and the Senior Lenders holding not less than a majority in
     aggregate principal amount of the Superior Indebtedness at the time
     outstanding; provided, however, that the time for payment (or prepayment)
                  --------  -------
     of principal or interest may be extended, and the rate of interest may be
     decreased, without the consent of the Senior Lenders.

          (c) Unless and until the Maximum Amount of the Superior Indebtedness
     has been repaid, the Company shall not grant to the Subordinated Lenders
     any lien or security interest in or on any of the assets of the Company (or
     either of them) to secure the Subordinated Indebtedness without the written
     consent of the Senior Lenders holding not less than a majority in aggregate
     principal amount of the Superior Indebtedness at the time outstanding.

     1.3  Dissolution, Liquidation, Reorganization, etc. Upon any payment or
          ----------------------------------------------
distribution of the assets of the Company (or any of its subsidiaries) of any
kind or character, whether in cash, property or securities, to creditors upon
any dissolution, winding-up, total or partial liquidation, reorganization,
composition, arrangement, adjustment or readjustment of the Company (or any of
its subsidiaries) or its (or their) securities, whether voluntary or
involuntary, or in bankruptcy, insolvency, reorganization, liquidation or
receivership proceedings, or upon a general assignment for the benefit of
creditors, or any other marshaling of the assets and liabilities of the Company
(or any of its subsidiaries), or otherwise (hereinafter a "Liquidation
Payment"), then and in any such event:

                                       3
<PAGE>

          (a) the Senior Lenders shall be entitled to receive payment (or to
     have such payment duly provided for in a manner reasonably satisfactory to
     the Senior Lenders) of all amounts due or to become due on or in respect of
     all Superior Indebtedness, up to the Maximum Amount, before any Liquidation
     Payment, whether in cash, property or securities (other than Permissible
     Securities), is made on account of or applied to any of the Subordinated
     Indebtedness;

          (b) the Subordinated Indebtedness shall forthwith become due and
     payable, and any Liquidation Payment, whether in cash, property or
     securities (other than Permissible Securities), to which any Subordinated
     Lender would be entitled except for the provisions of this section 1, shall
     be paid or delivered by any debtor, custodian, liquidating trustee, agent
     or other Person making such Liquidation Payment, directly to the Senior
     Lenders, or their representative or representatives, ratably according to
     the aggregate amounts remaining unpaid on account of the Superior
     Indebtedness, for application to the payment thereof, to the extent
     necessary to pay the Superior Indebtedness up to the Maximum Amount after
     giving effect to any concurrent payment or distribution, or provision
     therefor, to the Senior Lenders;

          (c) each Subordinated Lender holding Subordinated Indebtedness at the
     time outstanding hereby irrevocably authorizes and empowers the Senior
     Lenders or such Senior Lender's representative to collect and receive such
     Senior Lender's ratable share of any Liquidation Payment and to receipt
     therefor, and, if any holder of Subordinated Indebtedness fails to file a
     claim therefor at least ten (10) calendar days prior to the date
     established by rule of law or order of court for such filing, to file and
     prove (but not to vote) such claim therefor, provided that the Senior
                                                  --------
     Lenders shall concurrently send written notice thereof to each holder of
     Subordinated Indebtedness together with a copy of the proof of claim so
     filed; and

          (d) each Subordinated Lender shall execute and deliver to the Senior
     Lenders or their representative or representatives all such further
     instruments confirming the above authorization and all such powers of
     attorney, proofs of claim, assignments of claim and other instruments, and
     shall take all such other action, as may be reasonably requested by the
     Senior Lenders or such representative or representatives, to enforce such
     claims and to carry out the purposes of this section 1.

     Upon any payment or distribution of assets referred to in this section 1,
the Subordinated Lenders shall be entitled to rely upon any order or decree made
by any court of competent jurisdiction in which such bankruptcy, insolvency,
reorganization, liquidation, receivership or other proceeding is pending, or a
certificate of the debtor, custodian, liquidating trustee, agent or other Person
making any such payment or distribution to such Subordinated Lenders, for the
purpose of ascertaining the Persons entitled to participate therein, the Senior
Lenders, the then outstanding principal amount of the Superior Indebtedness and
any and all amounts payable thereon, the amount or

                                       4
<PAGE>

amounts paid or distributed thereon and all other facts pertinent thereto or to
this section 1.

     1.4. No Payments With Respect to Subordinated Indebtedness in Certain
          ----------------------------------------------------------------
Circumstances.
-------------

          (a)  Until such time that the Maximum Amount of Superior Indebtedness
     has been repaid, the Company will not, and will not permit any of its
     subsidiaries to, directly or indirectly, make or agree to make, and neither
     the Subordinated Lenders nor any assignee or successor thereof will accept
     or receive any payment or distribution (in cash, property or securities
     (other than Permissible Securities) by set-off or otherwise), direct or
     indirect, of or on account of the Subordinated Indebtedness if, at the time
     of such payment or distribution or immediately after giving effect thereto:

               (i)  a default in the payment when due of all or any portion of
          the principal of or premium, if any, or interest on any Superior
          Indebtedness, up to the Maximum Amount, shall have occurred (a
          "Payment Default"); or

               (ii) all of the following four conditions shall exist:

                    (A) a default other than a Payment Default shall have
               occurred with respect to any Superior Indebtedness which permits
               the Senior Lenders to immediately accelerate the maturity thereof
               (a "Covenant Default");

                    (B) the Company and the Subordinated Lenders shall have
               received written notice (each a "Subordination Notice") of such
               Covenant Default from the requisite Senior Lenders, or their
               representative or representatives (which notice shall state that
               it is a "Subordination Notice" and shall make explicit reference
               to the provisions of this section 1.4(a)(ii));

                    (C) such Covenant Default shall not have been cured by the
               Company or waived in writing by the requisite Senior Lenders with
               respect to which such Covenant Default shall have occurred; and

                    (D) less than 180 days shall have elapsed after the date of
               receipt by the Company and the Subordinated Lenders of such
               Subordination Notice (any period during which the restrictions
               imposed by this section 1.4(a)(ii) are in effect being
               hereinafter referred to as a "Blockage Period");

                                       5
<PAGE>

          provided, however, that, for the purpose of this section 1.4(a)(ii),
          --------
          (1) Blockage Periods shall not be in effect for more than an aggregate
          --
          of 180 days during any period of 360 consecutive days, (2) Blockage
                                                                  -
          Periods shall not be in effect on more than three occasions, and (3)
                                                                            -
          no facts or circumstances known to the Senior Lenders giving any
          Subordination Notice on the date any Subordination Notice is given may
          be used or shall be effective as a basis for any subsequent
          Subordination Notice.

          (b) The restrictions imposed by section 1.4(a) shall cease to apply
     and the Company may resume payments in respect of the Subordinated
     Indebtedness (including any payments which shall not have been made on
     account of the provisions of this section 1, but excluding any payments
     which may have become due upon any acceleration of the maturity of the
     Subordinated Indebtedness) or any judgment with respect thereto upon the
     earliest to occur of (i) the cure of the Payment Default or Covenant
                           -
     Default by the Company, (ii) the written waiver thereof by the requisite
                              --
     Senior Lenders with respect to which such Payment Default or Covenant
     Default shall have occurred or (iii) in the case of a Covenant Default, (A)
                                     ---                                      -
     the expiration of the applicable Blockage Period or (B) the termination of
                                                          -
     such Blockage Period by such requisite Senior Lenders.

          (c) In the event of either (i) the failure of the Company to pay the
                                      -
     principal of and interest and premium, if any, on any Superior Indebtedness
     upon the maturity thereof or (ii) an acceleration of the maturity of the
                                   --
     principal of any Superior Indebtedness in accordance with the terms thereof
     (which acceleration has not been rescinded or annulled), such Superior
     Indebtedness shall first be paid up to the Maximum Amount (or provision for
     such payment shall be made in a manner reasonably satisfactory to the
     Senior Lenders) before any payment or distribution (in cash, properties or
     securities (other than Permissible Securities), by set-off or otherwise) is
     made on account of or applied to the Subordinated Indebtedness.

     1.5. Payments and Distributions Received.  If any payment or distribution
          -----------------------------------
of any kind or character, whether in cash, property or securities (other than
Permissible Securities), shall be received by any Subordinated Lender in
contravention of this section 1, such payment or distribution shall be held in
trust for the benefit of, and shall be paid over or delivered and transferred
to, the Senior Lenders, or their representative or representatives, ratably
according to the aggregate amount remaining unpaid on account of such Superior
Indebtedness, for application to the payment of the Superior Indebtedness, to
the extent necessary to pay such Superior Indebtedness up to the Maximum Amount,
after giving effect to any concurrent payment or distribution, or provision
therefor, to the Senior Lenders. In the event of the failure of any Subordinated
Lender to endorse or assign any such payment or distribution, the Senior Lenders
(or such Senior Lender's representative) are (is) hereby irrevocably authorized
to endorse or assign the same.

                                       6
<PAGE>

     1.6. Subrogation.  Subject to the payment of the Superior Indebtedness up
          -----------
to the Maximum Amount, then and in each such case, the Subordinated Lenders
shall be subrogated to the rights of each Senior Lender to receive any further
payment or distribution in respect of or applicable to the Superior
Indebtedness; and, for the purposes of such subrogation, no payment or
distribution to the Senior Lenders of any cash, property or securities to which
any Subordinated Lender would be entitled except for the provisions of this
section 1 shall, and no payment over pursuant to the provisions of this section
1 to the Senior Lenders by the Subordinated Lenders shall as between either the
Company, its creditors other than the Senior Lenders and the Subordinated
Lenders, be deemed to be a payment by the Company to or on account of the
Superior Indebtedness.

     1.7. Certain Notices. In the event that (a) any Superior Indebtedness or
          ---------------                     -
Subordinated Indebtedness shall be transferred or shall become due and payable
before the expressed maturity thereof as the result of the occurrence of a
default or any event of default or (b) any term or provision of any agreement,
                                    -
document or instrument related to the Superior Indebtedness or Subordinated
Indebtedness shall be amended, modified or supplemented, or compliance therewith
waived, the Company will give immediate written notice in writing of such event
to each Subordinated Lender and Senior Lender (together with copies of all
related agreements, documents and instruments). Each notice of any transfer of
any Superior Indebtedness or Subordinated Indebtedness shall include the name
and address of the applicable transferee for purposes of this section 1. The
Senior Lenders shall be obligated to give a Subordination Notice (as defined in
section 1.4) to a holder of Subordinated Indebtedness other than the initial
holders thereof only if the Senior Lenders shall have been furnished written
notice of such other holder's address for purposes of this section 1. No
Subordinated Lender shall be obligated to give any notice under section 1.11 to
any Senior Lender unless such Subordinated Lender shall have been furnished
written notice of the address of such Senior Lender for purposes of this section
1.

     Each Subordinated Lender will endeavor to furnish to the Senior Lenders (or
their agent or representative) copies of any notice furnished by such holder to
the Company of the occurrence of an event of default (as defined under the
Subordinated Notes) and of the acceleration of any Subordinated Indebtedness,
provided that the failure to furnish such copies of any such notice to the
--------
Senior Lenders shall not be actionable by any Person and shall not have any
effect upon any of the rights and obligations of the parties hereto or any of
the rights of any Subordinated Lender on account of any event of default (as
defined under the Subordinated Notes) or otherwise.

                                       7
<PAGE>

     1.8.  Subordination Not Affected, etc.  The terms of this section 1, the
           -------------------------------
subordination effected hereby and the rights created hereby of the Senior
Lenders shall not be affected by (a) any amendment or modification of or
                                  -
supplement to any Superior Indebtedness (or any renewal, extension, refinancing
or refunding thereof) or any agreement, document or instrument relating thereto,
(b) any exercise or non-exercise of any right, power or remedy under or in
 -
respect of any Superior Indebtedness (or any security or collateral therefor) or
pursuant to any agreement, document or instrument relating thereto or (c) any
                                                                       -
waiver, consent, release, indulgence, delay or other action, inaction or
omission, in respect of any Superior Indebtedness (or any security or collateral
therefor) or pursuant to any agreement, document or instrument relating thereto,
whether or not any Subordinated Lender shall have had notice or knowledge of any
of the foregoing.

     1.9.  Obligations Unimpaired.  The provisions of this section 1 are solely
           ----------------------
for the purpose of defining the relative rights of the Senior Lenders, on the
one hand, and the Subordinated Lenders, on the other hand, and (a) subject to
                                                                -
the rights, if any, under this section 1 of the Senior Lenders, nothing in this
section 1 shall (i) impair as between either the Company and any Subordinated
                 -
Lender as to which the Company is liable, the obligation of the Company, which
is unconditional and absolute, to pay to such Subordinated Lender all amounts
due under any Subordinated Indebtedness in accordance with the terms of thereof
or (ii) except as otherwise provided in section 1.11, prevent any Subordinated
    --
Lender from exercising all remedies available to such Subordinated Lender,
whether arising under any agreement, document or instrument related thereto,
applicable law or otherwise, and (b) no Person is entitled to any third party
                                  -
beneficiary rights or other similar rights on account of or under this section 1
other than the Senior Lenders. The failure to make any payment due in respect of
any of the Subordinated Indebtedness or to comply with any of the terms and
conditions of any of the agreements, documents and instruments related to any of
the Subordinated Indebtedness by reason of any provision of this section 1 shall
not be construed as preventing the occurrence of any default or event of default
with respect to the Subordinated Indebtedness.

     1.10. Holders of Subordinated Indebtedness Entitled to Assume Payments Not
           --------------------------------------------------------------------
Prohibited in Absence of Notice.  No Subordinated Lender shall at any time
-------------------------------
be charged with knowledge of the existence of any facts which would prohibit the
making of any payment to it, unless and until such Subordinated Lender shall
have received written notice thereof from the Company or from any Senior Lender
or any agent or representative thereof. Prior to the receipt of any such notice,
each Subordinated Lender shall be entitled to assume conclusively that no such
facts exist, without, however, limiting any right of any Senior Lender under
this section 1 to recover from any Subordinated Lender any payment made in
contravention of this section 1. Each payment on the Subordinated Indebtedness
by the Company shall be deemed to constitute a representation of the Company
that such payment is permitted to be paid by the Company under this section 1.

                                       8
<PAGE>

     Each Subordinated Lender shall be entitled to rely on the delivery to it of
a written notice by a Person representing himself to be a Senior Lender or to be
the agent or representative of any Senior Lender to establish that such notice
has been given by any such Person. In the event that such Subordinated Lender
determines in good faith that further evidence is required with respect to the
right of any such Person to participate in any payment or distribution pursuant
to this section 1, such Subordinated Lender may request such Person to furnish
evidence to the reasonable satisfaction of such Subordinated Lender as to any
fact pertinent to the rights of such Person under this section 1, and if such
evidence is not furnished, such Subordinated Lender may defer any payment to
such Person pending judicial determination as to the right of such Person to
receive such payment.

     1.11.  Limitation on Right of Action.  Notwithstanding anything to the
            -----------------------------
contrary contained in any of the Subordinated Notes or any other agreement,
document or instrument related thereto, each of the Subordinated Lenders agrees
that, until such time that the Maximum Amount of Superior Indebtedness has been
repaid, such Subordinated Lender will not accelerate any of the Subordinated
Indebtedness or take any other enforcement action with respect to the
Subordinated Indebtedness, unless:

            (a) the Senior Lenders shall have accelerated the Superior
     Indebtedness or shall have foreclosed upon any collateral securing the
     same;

            (b) a proceeding under the Bankruptcy Code or any similar state
     statute or law (including any law providing for the appointment of a
     receiver or other similar official) shall have been commenced by or against
     the Company by Persons other than the Subordinated Lenders; or

            (c) both (i) an event of default under (and as defined in) the
                      -
     Subordinated Notes shall have occurred and shall have continued uncured and
     unwaived for a period of 180 days and (ii) prior to accelerating any of the
                                            --
     Subordinated Indebtedness or taking any other enforcement action with
     respect to the Subordinated Indebtedness, such Subordinated Lender shall
     have given each Senior Lender written notice of the same (which notice may
     be given prior to the expiration of such 180-day period), which notice
     shall specify in reasonable detail the default on the basis of which
     Subordinated Lender shall take any enforcement action and the enforcement
     action that such Subordinated Lender then intends to take.

     1.12.  Legends, etc.  The Company covenants to cause each Subordinated Note
            -------------
(or other instrument evidencing any of the Subordinated Indebtedness) now or
hereafter issued to contain a provision or legend in substantially the following
form:

          THE PAYMENT OF THIS NOTE AND THE RIGHTS OF THE HOLDER OF THIS
          NOTE ARE SUBORDINATED TO THE PAYMENT OF SUPERIOR INDEBTEDNESS
          AND THE RIGHTS OF THE HOLDERS OF SUPERIOR INDEBTEDNESS

                                       9
<PAGE>

          UPON THE TERMS OF SUBORDINATION SET FORTH IN THAT CERTAIN
          SUBORDINATION AGREEMENT DATED DECEMBER 12, 2000 AMONG THE
          ISSUER(S) OF THIS NOTE AND CMGI, INC., AS AMENDED, MODIFIED
          AND SUPPLEMENTED FROM TIME TO TIME.

2.   Sharing of Certain Payments on Subordinated Indebtedness.  Each of the
     --------------------------------------------------------
Subordinated Lenders agrees with each of the other Subordinated Lenders that any
payment or distribution (in cash, property or securities (including Permissible
Securities) by setoff or otherwise (including any Liquidation Payment)), direct
or indirect, of or on account of any Subordinated Indebtedness (or any
collateral securing the same) which is actually received by such Subordinated
Lender at a time at which any default in payment on any Subordinated
Indebtedness has occurred and is continuing with respect to any Subordinated
Indebtedness shall be shared with and paid by such Subordinated Lender to each
of the other Subordinated Lenders in proportion to the outstanding principal
amount of the Subordinated Indebtedness owing to each of the Subordinated
Lenders at the time such payment or distribution is made.

3.   Notices.  All communications provided for herein shall be in writing and
     -------
sent (a) by telecopy if the sender on the same day sends a confirming copy of
      -
such communication by a recognized overnight delivery service (charges prepaid),
(b) by a recognized overnight delivery service (charges prepaid), or (c) by
 -                                                                    -
messenger.  The respective addresses of the parties hereto for purposes of this
Agreement are set forth in the Note and Warrant Purchase Agreement of even date
herewith by and between the Company and CMGI.  Any party may change its address
(or telecopy number) by notice to each of the other parties in accordance with
this section 3.  Communications under this Agreement shall be deemed given only
when actually received.

4.   Several Obligations of Subordinated Lenders.  The rights and obligations of
     -------------------------------------------
the Subordinated Lenders hereunder are several and not joint and several.  No
Subordinated Lender shall be liable, directly or indirectly, hereunder on
account of any act or omission of any other Subordinated Lender.

5.   Binding Effect.  This Agreement shall be binding upon the Company, and its
     --------------
successors and assigns, each existing and future Subordinated Lender, and each
existing and future Senior Lender.

6.   Amendments and Waivers.   This Agreement may not be amended nor may
     ----------------------
compliance with the terms hereof be waived except by a written instrument signed
by the Senior Lenders holding not less than a majority of the aggregate
principal amount of Superior Indebtedness at the time outstanding, the
Subordinated Lenders holding not less than a majority of the aggregate principal
amount of Subordinated Indebtedness at the time outstanding, and the Company.

7.   Governing Law; Jurisdiction.  This Agreement, including the validity hereof
     ---------------------------
and the rights and obligations of the parties hereunder, and all amendments and
supplements

                                       10
<PAGE>

hereof and all waivers and consents hereunder, shall be construed in accordance
with and governed by the domestic substantive laws of The Commonwealth of
Massachusetts without giving effect to any choice of law or conflicts of law
provision or rule that would cause the application of the domestic substantive
laws of any other jurisdiction. Each of the parties hereto, to the extent that
it may lawfully do so, hereby consents to service of process, and to be sued, in
The Commonwealth of Massachusetts and consents to the jurisdiction of the courts
of The Commonwealth of Massachusetts and the United States District Court for
the District of Massachusetts, as well as to the jurisdiction of all courts to
which an appeal may be taken from such courts, for the purpose of any suit,
action or other proceeding arising out of any of its obligations hereunder or
with respect to the transactions contemplated hereby, and expressly waives any
and all objections it may have as to venue in any such courts. Each of the
parties hereto further agrees that a summons and complaint commencing an action
or proceeding in any of such courts shall be properly served and shall confer
personal jurisdiction if served personally or by certified mail to it at its
address referred to in section 3 or as otherwise provided under the laws of The
Commonwealth of Massachusetts. Notwithstanding the foregoing, each of the
parties hereto agrees that nothing contained in this section 7 shall preclude
the institution of any such suit, action or other proceeding in any jurisdiction
other than The Commonwealth of Massachusetts.

8.   Miscellaneous.  The headings in this Agreement are for purposes of
     -------------
reference only and shall not limit or otherwise affect the meaning hereof or
thereof. This Agreement embodies the entire agreement and understanding among
the parties hereto and supersedes all prior agreements and understandings
relating to the subject matter hereof. In case any provision in this Agreement
shall be invalid, illegal or unenforceable, the validity, legality and
enforceability of the remaining provisions shall not in any way be affected or
impaired thereby. This Agreement may be executed in any number of counterparts
and by the parties hereto, as the case may be, on separate counterparts but all
such counterparts shall together constitute but one and the same instrument.

           [The remainder of this page is intentionally left blank.]

                                       11
<PAGE>

IN WITNESS WHEREOF, the parties hereto have executed this Agreement under seal
as of the date first above written.

                             NAVISITE, INC.

                             By: /s/ Joel Rosen
                                ---------------------------
                                Name:  Joel Rosen
                                Title: Chief Executive Officer

                             CMGI, INC.

                             By: /s/ Andrew J. Hajducky III
                                ---------------------------
                                Name:  Andrew J. Hajducky III
                                Title: Chief Financial Officer
                                       and Treasurer

                   Signature Page to Subordination Agreement

                                       12

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