Document:

Employment Agreement

 Exhibit 10.4 
 GROUP 1  
 SUPERIOR MODULAR PRODUCTS INCORPORATED

 EMPLOYMENT AGREEMENT 
 This Employment Agreement (“Agreement”) is made and entered into as of May 30, 2008 by and between Superior Modular Products Incorporated d/b/a SMP Data Communications (the “Company”), and the undersigned employee
(“Employee”). 
 Pursuant to an Agreement and Plan of Merger, the Company will become a wholly owned subsidiary of Optical Cable
Corporation (“OCC”). At closing, OCC and the Company will enter into a Management Agreement (“Management Agreement”) pursuant to which the Company and its employees will perform services for OCC and assist OCC with its business
operations, which currently consist of the manufacture and sale of a broad range of fiber optic and other cables for high bandwidth transmission of data, video and audio communications, and pursuant to which OCC and its employees will perform
services for the Company and assist the Company with its business operations. 
 As a condition of Employee’s continued employment by
the Company, and in consideration of the promises and covenants contained herein and other good and valuable consideration, including the following additional benefits set forth in Sections 1, 3, 8, 11(c) and 12 below that the Company provided
to Employee contemporaneous with the execution of this Agreement, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows: 
 1. Payment Upon Execution. Contemporaneously with the execution of this Agreement, the Company will pay Employee an amount equal to two (2) weeks of Employee’s current base
salary, subject to required tax and other withholdings. 
 2. Employment. Employee shall be employed as President of the
Company, shall report directly to the CEO of SMP and OCC, and shall discharge such duties and responsibilities as may be assigned him or her by the CEO of SMP and OCC from time to time. 
 3. Initial Term. Subject to the terms and conditions set forth herein, the Company agrees to continue to employ Employee, and Employee
agrees to accept such continued employment, for a minimum period of eighteen (18) months from the date of this Agreement with compensation at a rate no less than the base salary currently paid to Employee by the Company (the “Initial
Term”). During the Initial Term of this Agreement, Employee shall not be required without his consent to relocate his primary location for performance of his duties for the Company. Employee agrees to travel to and between such other locations
as shall be reasonably necessary in the performance of his duties for the Company. After the expiration of the Initial Term of the Agreement, Employee understands and agrees that his or her employment is at-will and the employment relationship may
be terminated as set forth in Section 12 below. 
 4. Company Business and Information. The Company is, among other
things, in the business of developing, designing, manufacturing and selling copper and fiber connectivity components and other high-speed interconnection devices for voice, data and video applications, and is engaged in other activities incidental
or complementary thereto. Pursuant to the Management Agreement, the Company also will perform services for OCC and assist OCC with its business operations, which currently consist of the manufacture and sale of a broad range of fiber optic and other
cables for high bandwidth transmission of data, video and audio communications. The Company’s and OCC’s information concerning existing and prospective customers, their manners of operation, and their plans and procedures is important,
material, and confidential and gravely affects the successful conduct of the Company’s and OCC’s business. In Employee’s performance of his or her duties for the Company, Employee may have access to this information. Accordingly, as a
condition of Employee’s continued employment, Employee is willing to enter into this Agreement to protect the Company’s and OCC’s business and other interests. 
  

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 5. Engagement and Duties. During his or her employment with the Company, Employee agrees to
serve the Company on a full-time and exclusive basis, and agrees not to engage in any conduct or venture which is detrimental to the best interests of the Company or which may interfere with Employee’s faithful performance of his or her duties
for the Company. Employee agrees to devote all his best efforts to the performance of such duties which are ordinary and customary for the position in which he or she is employed, or such other duties as may be assigned or required of Employee by
the Company from time to time. Employee understands and acknowledges that the duties and services he or she performs or provides on behalf of the Company will include, among other things, performance of services for OCC and assisting OCC with its
business operations, which currently consist of the manufacture and sale of a broad range of fiber optic and other cables for high bandwidth transmission of data, video and audio communications. Employee further understands and acknowledges that
this assistance will require, among other things, travel to and between and performance of services at OCC’s principal place of business in Roanoke, Virginia and such other locations as may be reasonably necessary to the performance of these
services or as designated by the CEO of OCC. Employee shall not hold other employment nor engage in any other arrangement or agreement for Employee’s services without the prior written consent of the CEO of OCC. Employee shall comply with all
policies, standards and regulations of the Company and of OCC now or hereafter promulgated, and shall perform his or her duties to the best of his or her abilities in accordance with standards of conduct applicable to an employee in a similar
position, including fiduciary duties, duties of loyalty and duties with respect to corporate opportunities. 
 6. Salary. As
compensation while employed hereunder, Employee, during his faithful performance of this Agreement shall receive an initial annual base salary of $165,000, payable on such terms and in such installments consistent with the Company’s payroll
policies and practices, as amended from time to time. The Company may increase Employee’s base salary during the term of this Agreement. The Company shall withhold state and federal income taxes, social security taxes and such other payroll
deductions as may from time to time be required by law or agreed upon in writing by Employee and the Company. The Company shall also withhold and remit to the proper party any amounts agreed to in writing by the Company and Employee for
participation in any corporate sponsored benefit plans for which a contribution is required. Except as otherwise expressly set forth herein, no compensation shall be paid pursuant to this Agreement with respect to any calendar month subsequent to
any termination of Employee’s employment by the Company. 
 7. Company Benefit Plans. Employee shall be entitled to
participate in or become a participant in any employee health, welfare and benefit plans maintained by the Company for which he or she is or will become eligible. 
 8. Bonuses and Equity Compensation. 
 a. Employee will be eligible to participate in a
management bonus program, as established from time to time by the Company. Employee shall not be entitled to any bonus if Employee is no longer employed by the Company at the time bonuses otherwise would have been paid. 
 b. Employee will be eligible to participate in long-term equity incentive grants, as established from time to time, by the Company or its parent company.
Grants under such plans are based on the recommendations of the CEO of OCC. 
 9. Expense Account. The Company shall reimburse
Employee for reasonable and customary business expenses incurred in the conduct of the Company’s business, subject to approval by the Employee’s supervisor. Such expenses will include business meals, out-of-town lodging, travel expenses,
reasonable professional fees and dues. Employee agrees to timely submit records and receipts of reimbursable items and agrees that the Company can adopt reasonable rules and policies regarding such reimbursement. The Company agrees to make prompt
payment to Employee following receipt and verification of such reports. 
  

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 10. Vacation Time; Paid Time Off (PTO). Employee shall be entitled to receive Paid Time Off
(“PTO”), vacation time and other leave in accordance with the Company’s leave policies as may be amended from time to time. 
 11. Termination and Severance Compensation During the Initial Term. During the Initial Term, either the Company or Employee can terminate the employment relationship as follows: 
 a. Resignation by Employee During the Initial Term. During the Initial Term, Employee may voluntarily terminate his or her employment with
the Company upon ninety (90) days’ prior written notice to the CEO of OCC. In the event Employee’s employment is terminated voluntarily by Employee during the Initial Term, Employee shall thereafter have no right to receive
compensation or other benefits (including severance compensation) from the Company, except for earned but unpaid base salary and vacation, and except for continued benefits as required by law. 
 b. Termination by the Company for Cause During the Initial Term. During the Initial Term, the Company shall have the right to terminate
Employee’s employment at any time for Cause, which termination shall be effective immediately. Termination for “Cause” shall include termination for (i) breach of this Agreement by Employee which breach is not cured within five
(5) days of receipt by Employee of written notice from the Company specifying the breach; (ii) Employee’s negligence in the performance of his material duties hereunder; (iii) intentional nonperformance or misperformance of such
duties, or refusal to abide by or comply with the reasonable directives of those persons to whom Employee is assigned, or the Company’s or OCC’s policies and procedures, which actions continue for a period of at least five (5) days
after receipt by Employee of written notice of the need to cure or cease; (iv) Employee’s willful dishonesty, fraud or misconduct with respect to the business or affairs of the Company or OCC, that in the reasonable judgment of the CEO of
OCC materially and adversely affects the Company or OCC; (v) Employee’s arrest for, conviction of, or a plea of nolo contendere to, a felony or other crime involving moral turpitude; (vi) Employee’s death;
(vii) Employee’s disability (as determined in accordance with the Company’s policies and procedures); or (viii) Employee’s failure to report to work or unexcused absenteeism in violation of the Company’s attendance
policies. In the event Employee’s employment is terminated for Cause during the Initial Term, Employee shall thereafter have no right to receive compensation or other benefits (including severance compensation) from the Company, except for
earned but unpaid base salary and vacation, and except for continued benefits as required by law. 
 c. Termination by the Company
without Cause During the Initial Term. During the Initial Term, the Company may terminate Employee’s employment without Cause at any time upon written notice to Employee, which termination shall be effective immediately. In the event
the Company exercises its right to terminate Employee’s employment without cause during the Initial Term, Employee shall have the right to receive severance compensation equal to Employee’s then current base salary for a period of time
that is the greater of: (i) the remainder of the Initial Term; or (ii) three (3) months. 
 12. Termination or
Resignation After Initial Term. After the Initial Term, the Company may terminate the employment relationship at any time for any reason, with or without cause or notice, at the Company’s sole discretion. After the Initial Term,
Employee may voluntarily terminate his or her employment with the Company at any time for any reason upon sixty (60) days’ prior written notice to the CEO of OCC. In the event Employee’s employment is terminated by the Company without
cause after the Initial Term, Employee shall have the right to receive severance compensation equal to three (3) months of Employee’s then current base salary. In the event employee resigns or is terminated for cause after the Initial
Term, Employee shall thereafter have no right to receive compensation or other benefits (including severance compensation) from the Company, except for earned but unpaid base salary and vacation, and except for continued benefits as required by law.

 13. Notices. Any and all notices, designations, consents, offers, acceptance or any other communications provided for herein
shall be given in writing and shall be deemed properly delivered if delivered in person or by registered or certified mail, return receipt requested, addressed in the case of the Company to the attention of the CEO of OCC, or in the case of Employee
to his or her last known address. 
  

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 14. Confidential Information. As a result of Employee’s employment by the Company,
Employee may develop, obtain, learn about or gain access to trade secrets or confidential or proprietary information, which is the property of the Company or OCC, their customers, or others with whom the Company or OCC has a business relationship,
including, but not limited to, processes, procedures, methods, techniques, systems, formulas, drawings, photographs, patterns, models, devices, compilations, computer software, source codes or other computer generated or stored information, manuals,
reports, customer and vendor lists and data, business opportunities and prospective business opportunities, costing and pricing procedures and information, marketing and business strategies, and internal financial information, all of which gives the
Company an opportunity to obtain an advantage over its competitors (“Confidential Information”). Employee pledges his or her best efforts and utmost diligence to protect this Confidential Information. Unless required by the Company in
connection with Employee’s employment or with the Company’s express written consent, Employee agrees that he or she will not, either during his or her employment with the Company or afterwards, use or disclose for Employee’s own
benefit or for the benefit of any other person or entity, any of this Confidential Information. Employee understands and agrees that this Confidential Information is the exclusive property of the Company or OCC, and his or her obligation not to
disclose this Confidential Information applies both during his or her employment with the Company and after his or her employment has ended. Employee further agrees that the Company and OCC would suffer great loss and damage if Employee should, on
his or her own behalf or on behalf of any other person or entity, use or disclose any of this Confidential Information. 
 15.
Noncompetition. Employee acknowledges that Employee’s engaging in any business that is competitive with the Company would cause the Company great and irreparable harm. While employed by the Company, Employee shall faithfully devote
his or her best efforts to advance the business and interests of the Company and may not engage in any manner in any other business competing with that of the Company. For twelve (12) months after the termination of Employee’s employment
with the Company for any reason, whether with or without cause, and whether voluntary or involuntary, Employee shall not, on his or her own behalf or on behalf of any other person or entity, perform duties or provide products or services that
are the same as or substantially similar to those performed or provided by Employee on behalf of the Company within any of the territories and markets to which Employee was assigned by the Company or in which Employee had responsibilities or
performed work for the Company during the last twelve (12) months of Employee’s employment with the Company. Employee acknowledges that the covenants contained in this paragraph are reasonable and necessary to protect the Company’s
legitimate business interests. Any alleged breach by the Company of any other provision of this Agreement is not a defense to enforceability of these covenants. 
 16. Nonsolicitation. Employee acknowledges that, while employed by the Company, Employee will have contact with and/or become aware of customers of the Company and OCC, and the representatives of those
customers, their names and addresses, specific customer needs and requirements, and leads and references to prospective customers. Employee further acknowledges that loss of such customers would cause the Company great and irreparable harm. For
twelve (12) months after the termination of Employee’s employment with, the Company for any reason, whether with or without cause, and whether voluntary or involuntary, Employee shall not, on his or her own behalf or on behalf of
any other person or entity, solicit, call upon or otherwise communicate with, or attempt to solicit, call upon or otherwise communicate with, any customer of the Company or OCC, with which Employee had business contact or business dealings or for
which Employee had responsibilities or performed work on behalf of the Company during the last twelve (12) months of Employee’s employment with the Company, for the purpose of securing business that is the same as or substantially similar
to that of the Company or OCC. Employee acknowledges that the covenants contained in this paragraph are reasonable and necessary to protect the Company’s legitimate business interests. Any alleged breach by the Company of any other provision of
this Agreement is not a defense to enforceability of these covenants. 
 17. No-Hire. For three (3) years after the
termination of Employee’s employment with the Company for any reason, whether with or without cause, and whether voluntary or involuntary, Employee shall not, on his or her own behalf or on behalf of any other person or entity, recruit,
hire or attempt to recruit or hire, any employee or representative of the Company or OCC, or induce, or attempt to induce, any 

  

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employee or representative of the Company or OCC, to terminate his or her employment with the Company or OCC. Employee acknowledges that the covenants
contained in this paragraph are reasonable and necessary to protect the Company’s legitimate business interests. Any alleged breach by the Company of any other provision of this Agreement is not a defense to enforceability of these covenants.

 18. Ownership of Intellectual Property. Any and all inventions, discoveries, improvements, or creations (“Intellectual
Property”) that Employee has conceived or made or may conceive or make during the period of employment that in any way, directly or indirectly, are connected with or related to the Company or OCC, and/or their businesses, shall be the sole and
exclusive property of the Company and/or OCC. All works created by Employee under the direction of the Company or OCC, or in connection with the business of the Company or OCC, for which copyrights, trademarks or patents may be sought are
“works made for hire” and will be the sole and exclusive property of the Company and/or OCC. Any and all copyrights, trademarks or patents to such works, whether actually sought and/or applied for or not, will belong to the Company and/or
OCC, and Employee shall execute all documents that may be necessary to convey or assign any such rights that Employee may have in such intellectual property to the Company, and/or OCC or that otherwise may be necessary to enable the Company and/or
OCC to seek such protection for such Intellectual Property. To the extent any such works are not deemed to be “works made for hire,” Employee hereby assigns all proprietary rights, including, but not limited to, copyrights, trademarks and
patents, in such works to the Company and/or OCC, and appoints the CEO of OCC, as his or her attorney-in-fact with the power to execute any document necessary to legally effect such assignments. Employee further agrees to execute any and all
additional powers of attorney, declarations, or other documents that may be necessary to accomplish the foregoing. 
 19. Court’s
Right To Modify Restrictions. The parties have attempted to limit Employee’s right to compete only to the extent necessary to protect the Company in its legitimate business interests and from unfair competition. If the scope or
enforceability of this Agreement is in any way disputed at any time, the Company and Employee agree that a court or other trier of fact may modify and enforce the Agreement to the extent it believes to be reasonable under the circumstances.

 20. Enforcement. Employee acknowledges that, in the event of a breach or threatened breach of any of the covenants and
promises contained herein, the Company will suffer irreparable injury for which there is no adequate remedy at law. Employee therefore agrees that the Company will be entitled to both preliminary and permanent injunctive relief from the courts
enjoining any such breach or threatened breach without the necessity of posting a bond to secure injunctive relief. The Company shall have the right to seek a remedy at law as well as, or in lieu of, equitable relief in the event of any such breach.
If it is determined that Employee has violated any of his or her obligations under Section 15, 16, or 17 of this Agreement, then the period applicable to each obligation that Employee has been determined to have violated automatically will be
extended by a period of time equal in length to the period during which such violation(s) occurred. If a court concludes that Employee has breached this Agreement, in addition to all other remedies available at law or in equity, Employee shall pay
all of the Company’s costs and expenses resulting therefrom and/or incurred in enforcing this Agreement, including attorneys’ fees. 
 21. Severability. If any provision in this Agreement is determined to be in violation of any law, rule or regulation or otherwise unenforceable, such determination will not affect the validity of any other provision of this
Agreement, which will remain in full force and effect. Each section, provision, paragraph and subparagraph of this Agreement is severable from every other section, provision, paragraph and subparagraph and constitutes a separate and distinct
covenant. 
 22. Governing Law; Venue. The parties agree that this Agreement is entered into in the State of North Carolina and
that the rights and obligations of all parties to this Agreement shall be governed by the laws of North Carolina, without regard to its choice of law provisions. Employee agrees that the exclusive venue for any lawsuit, whether for an injunction,
specific performance, damages or other relief, shall be any federal court in the Western District of North Carolina, or Buncombe County Superior Court, and Employee waives any objections to jurisdiction and venue which Employee otherwise may have as
to any such lawsuit. 
  

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 23. Survival. Employee’s obligations hereunder are continuing obligations and will
survive both the execution of this Agreement, the expiration of the Initial Term and the ending of his or her employment. 
 24.
Assignability. This Agreement may be assigned by the Company without prior notice to Employee and without payment of any additional consideration to Employee. Employee further understands and agrees that the duties and obligations of
Employee hereunder are of a personal nature and may not be assigned in whole or in part by Employee. 
 25. Case and
Gender. Wherever required by the context of this Agreement, the singular or plural case and the masculine, feminine and neuter genders shall be interchangeable. 
 26. Captions. The captions used in this Agreement are intended for descriptive and reference purposes only and are not intended to affect
the meaning of any Section hereunder. 
 27. Entire Agreement. This Agreement constitutes the entire agreement between the
parties with respect to its subject matter. It supersedes any prior agreement or understanding between them, and it may not be modified or amended except by a writing executed by both parties. No waiver of any provision of this Agreement shall be
valid unless in writing signed by the person or party to be charged. Except as otherwise provided in this Agreement, the CEO of OCC is the only person with authority to act on behalf of the Company with respect to such matters under this Agreement.

 28. Counterpart/PDF/Facsimile Execution. This Agreement may be executed in counterparts by Employee and the Company, which
when taken together shall constitute the complete original Agreement and shall be fully enforceable, and a facsimile signature or electronically transmitted PDF image of a signature shall be deemed an original signature for purposes of executing
this Agreement. 
 29. Acknowledgement. Employee acknowledges that he or she fully understands all the terms, conditions, and
provisions set forth in this Agreement particularly including, but not limited to, the Confidential Information, Noncompetition, Nonsolicitation and No-Hire provisions contained herein. Employee acknowledges that he or she has been given an
opportunity to review and consider this Agreement, and to seek the advice of his or her legal counsel, before signing this Agreement, that the Agreement appears to be a fair and reasonable basis for employment by the Company, that Employee has
received a copy of this Agreement for his or her files, and that Employee intends to abide by the Agreement. 
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 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date and year
written below. 
  

									
	EMPLOYEE:	  		 		 	
					
	Date:	  	May 30, 2008	  		 	Signature:	 	 /s/ William R. Reynolds

		  		  		 	Printed Name:	 	William R. Reynolds

  

									
	SUPERIOR MODULAR PRODUCTS INCORPORATED:
					
	Date:	  	May 30, 2008	  		 	By:	 	 /s/ Neil D. Wilkin, Jr.

		  		  		 	Name:	 	Neil D. Wilkin, Jr.
		  		  		 	Title:	 	Chairman & CEO

  

 7Form of Indemnity Agreement

 Exhibit 10.9 
 INDEMNITY AGREEMENT 
 THIS AGREEMENT is executed this
         day of                         , 2008, by and between
Rural/Metro Corporation, a Delaware corporation (the “Corporation”), and                          (the
“Indemnitee”), a director and/or officer of the Corporation. This Agreement is effective as of the date hereof. 
 RECITALS: 

 A.    The Corporation believes it is important to the Corporation to retain and attract the most capable persons
available. 
 B.    Increases in the incidence of litigation subject the Corporation and its executive officers and
directors to significant risks at the same time that the availability and coverage of liability insurance have become uncertain. 
 C.    In recognition of the Indemnitee’s need for substantial protection against personal liability and in order to provide the Indemnitee with specific contractual assurances that such protection will be available
to the Indemnitee, the Corporation desires to provide in this Agreement for the indemnification of and the advance of expenses to the Indemnitee and, to the extent officers’ and directors’ liability insurance is maintained by the
Corporation, to provide for the coverage of the Indemnitee under the Corporation’s officers’ and directors’ liability insurance policies all in accordance with this Agreement. 
 D.    The Board of Directors of the Corporation has determined that this Agreement is fair as to the Corporation. 
 AGREEMENT: 
 NOW, THEREFORE, in
consideration of the Indemnitee agreeing to continue to serve as a director and/or officer, and other good and valuable consideration, the parties hereto hereby agree as follows: 
 1.    Definitions.  As used in this Agreement: 
 (a)    “Change in Control” shall mean any one or more of the following transactions or situations: 
  

	 	(i)	A sale, transfer, or other disposition by the Corporation through a single transaction or a series of transactions of securities of the Corporation representing 30% or more of the
combined voting power of the Corporation’s then outstanding securities to any “Unrelated Person” or “Unrelated Persons” acting in concert with one another; 

  

	 	(ii)	 A sale, transfer, or other disposition through a single transaction or a series of 

	 	 
transactions of all or substantially all of the assets of the Corporation to an Unrelated Person or Unrelated Persons acting in concert with one another;

  

	 	(iii)	A change in the ownership of the Corporation through a single transaction or a series of transactions such that any Unrelated Person or Unrelated Persons acting in concert with one
another becomes the “Beneficial Owner,” directly or indirectly, of securities of the Corporation representing at least 30% of the combined voting power of the Corporation’s then outstanding securities; 

  

	 	(iv)	Any consolidation or merger of the Corporation with or into an Unrelated Person, unless immediately after the consolidation or merger the holders of the common stock of the
Corporation immediately prior to the consolidation or merger are the Beneficial Owners of securities of the surviving corporation representing at least 50% of the combined voting power of the surviving corporation’s then outstanding securities;

  

	 	(v)	During any period of two (2) years, individuals who, at the beginning of such period, constituted the Board of Directors of the Corporation cease, for any reason, to constitute
at least a majority thereof, unless the election or nomination for election of each new director was approved by the vote of at least two-thirds (2/3rds) of the directors then still in office who were directors at the beginning of such period;
and 

  

	 	(vi)	A change in control of the Corporation of a nature that would be required to be reported in response to Item 6(e) of Schedule 14A of Regulation 14A promulgated under
the Securities Exchange Act of 1934 (the “Act”), or any successor regulation of similar import, regardless of whether the Corporation is subject to such reporting requirement. 

 For purposes of this definition, the terms (i) “Person” shall mean and include any individual, partnership, joint venture, association, trust,
corporation, or other entity (including a “group” as referred to in Section 13(d)(3) of the Act); (ii) “Unrelated Person” shall mean and include any Person other than the Corporation, a wholly-owned subsidiary of the
Corporation, or an employee benefit plan of the Corporation; and (iii) “Beneficial Owner” shall have the same meaning as given to that term in Rule 13d-3 promulgated under the Act, provided that any pledgee of voting securities shall
not be deemed to be the Beneficial Owner thereof prior to its acquisition of voting rights with respect to such securities. 
 If more than one of the
transactions or situations referred to above occurs during the term of this Agreement, each shall be treated as a separate Change in Control. 
 (b)    “Damages” shall mean any and all liabilities, losses, damages, judgments, fines, assessments, charges, penalties, interest, amounts paid in settlement and any and all Expenses. 
  

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 (c)    “Expenses” shall mean all attorneys’ fees and all other
costs, expenses and obligations paid or incurred in connection with investigating, defending, being a witness in or participating in any Proceeding with respect to any Indemnifiable Event, or preparation in connection therewith. 
 (d)    “Indemnifiable Event” shall mean any event, act, omission, occurrence or circumstance related to the fact
that the Indemnitee is or was an officer, director, employee or agent of the Corporation, or is or was serving, in any such capacity, at the request of the Corporation, with another corporation, partnership, joint venture, trust, enterprise or
non-profit entity, including any subsidiary or any employee benefit plan. 
 (e)    “Independent
Counsel” shall mean a law firm, or a member of a law firm, that is experienced in matters of corporation law and neither presently is, nor in the past five years has been, retained to represent (i) the Corporation or any Indemnitee in
any matter material to either such party (other than with respect to matters concerning the Indemnitee under this Agreement, or of other indemnitees under similar indemnification agreements) or (ii) any other party to the Proceeding giving rise
to a claim for indemnification hereunder. Notwithstanding the foregoing, the term “Independent Counsel” shall not include any person who, under the applicable standards of professional conduct then prevailing, would have a conflict of
interest in representing either the Corporation or the Indemnitee in an action to determine the Indemnitee’s rights under this Agreement. Any Independent Counsel shall be selected by the Corporation and reasonably satisfactory to the
Indemnitee. 
 (f)    “Proceeding” shall mean any threatened, pending or completed action, suit,
investigation, inquiry or other proceeding, and any appeal, whether or not brought by or in the right of the Corporation or otherwise, and whether or not of a civil, criminal, administrative or investigative nature. 
 (g)    “Reviewing Party” shall mean (i) if a Change in Control shall not have occurred, an appropriate person
or body consisting of a member or members of the Board of Directors or, to the extent permitted by applicable law, an appropriate person or body designated by the Board of Directors or if all members of the Board of Directors are parties to the
proceeding in question, Independent Counsel or (ii) if a Change in Control shall have occurred, at the election of the Indemnitee, Independent Counsel or a majority of the disinterested directors, if any. 
 2.    Indemnity.  Subject only to the limitations set forth herein, the Corporation shall indemnify and hold harmless the
Indemnitee, to the fullest extent permitted by law, for, from and against any and all Damages suffered or incurred by or on behalf of the Indemnitee in connection with or arising out of any Proceeding with respect to any Indemnifiable Event.

 3.    Limitations on Indemnity.  Notwithstanding anything contained herein the Corporation shall not be obligated to
indemnify or hold harmless the Indemnitee under this Agreement: 
 (a)    if and to the extent that such indemnification
shall be prohibited by applicable law, as determined in the manner provided in this Agreement; 
  

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 (b)    except as set forth in last sentences in of Section 4(b) and
Section 7(b), with respect to a proceeding (or part thereof) initiated or brought voluntarily by such Indemnitee and not by way of defense; 
 (c)    for any amounts paid in settlement of an action indemnified against by the Corporation without the proper written consent of the Corporation; or 
 (d)    for Expenses and other liabilities arising from the purchase and sale by the Indemnitee of securities in violation of
Section 16(b) of the Act, or any similar state or successor statute. 
 4.    Advance Payment of Expenses. 
 (a)    Expenses incurred by the Indemnitee in investigating, defending, being a witness or participating in a Proceeding shall be
paid by the Corporation in advance of the final disposition of such Proceeding within thirty (30) days after receipt by the Corporation of (i) a statement or statements from the Indemnitee requesting such advance or advances from time to
time and (ii) an undertaking by or on behalf of the Indemnitee to repay such amount or amounts, if, and to the extent that, it shall ultimately be determined that the Indemnitee is not entitled to be indemnified by the Corporation as authorized
by this Agreement. Such undertaking shall be accepted without reference to the financial ability of the Indemnitee to make such repayment. Advances shall be unsecured and interest-free. 
 (b)    If and to the extent that a Reviewing Party determines that the Indemnitee would not be entitled to indemnification under this
Agreement, (i) the Corporation shall not be obligated to advance Expenses to the Indemnitee and (ii) the Indemnitee shall reimburse the Corporation for all Expenses previously so advanced; provided, however, that if the Indemnitee shall
have commenced or thereafter commences legal proceedings in a court of competent jurisdiction to determine whether the Indemnitee should be indemnified, the Corporation shall continue to advance Expenses as contemplated in the first sentence of
Section 4(a) and the Indemnitee shall not be required to reimburse the Corporation for any such Expenses, unless and until such court (or its appellate level) determines, in a final non-appealable judicial determination, that the Indemnitee
would not be entitled to indemnification under applicable law. Any determination by a Reviewing Party shall otherwise be final and conclusive. The Indemnitee’s Expenses incurred in connection with successfully establishing the Indemnitee’s
right to advancements, in whole or in part, in any such proceeding or otherwise shall also be indemnified by the Corporation. 
 5.    Presumptions.  To the fullest extent permitted by law, the termination (in whole or in part) of any Proceeding, whether by judgment, order, settlement, conviction, or upon nolo contendere, or its
equivalent, shall not create any presumption that the Indemnitee did not meet any particular standard of conduct or have any particular belief or that a court has determined that indemnification of the Indemnitee is prohibited by applicable law.

  

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 6.    Partial Indemnification.  If the Indemnitee is entitled to indemnification,
whether pursuant to this Agreement or otherwise, for a portion, but not all, of the Damages, the Corporation shall, nevertheless, indemnify the Indemnitee for the portion of the Damages to which the Indemnitee is entitled. In addition, to the extent
that the Indemnitee has been successful in defense of any or all Proceedings relating in whole or in part to an Indemnifiable Event, or in defense of any issue or matter (including, without limitation, any dismissal without prejudice), the
Indemnitee shall be entitled to indemnification against all Expenses incurred in connection with those defenses. 
 7.    Procedure
for Indemnification. 
 (a)    To obtain indemnification, the Indemnitee shall promptly submit to the Corporation a
written request, including therein or therewith such documentation and information as is reasonably available to the Indemnitee and is reasonably necessary to determine whether and to what extent the Indemnitee is entitled to indemnification. The
Corporation shall, promptly upon receipt of such a request for indemnification, advise the Board of Directors in writing that the Indemnitee has requested indemnification. The Indemnitee shall be presumed to be entitled to indemnification under this
Agreement upon submission of a request for indemnification pursuant to this Section 7, and the Corporation shall have the burden of proof in overcoming that presumption in reaching a determination contrary to that presumption. Such presumption
shall be used as a basis for a determination of entitlement to indemnification unless the Corporation overcomes such presumption by clear and convincing evidence. 
 (b)    The Corporation’s determination whether to grant the Indemnitee’s indemnification request shall be made promptly by the Reviewing Party, and in any event within 60 days following
receipt of a request for indemnification pursuant to Section 7(a). The right to indemnification provided herein shall be enforceable by the Indemnitee in any court of competent jurisdiction if the Corporation improperly denies such request, in
whole or in part, or fails to respond within such 60-day period. It shall be a defense to any such action (other than an action brought to enforce a claim for the advance of Expenses under Section 4 hereof where the required undertaking, if
any, has been received by the Corporation) that the Indemnitee has not met the standard of conduct set forth herein or under applicable law, but the burden of proving such defense by clear and convincing evidence shall be on the Corporation. Neither
the failure of the Corporation to have made a determination prior to the commencement of such action that indemnification of the Indemnitee is proper nor the fact that there has been an actual determination by the Corporation that the Indemnitee has
not met such applicable standard of conduct, shall be a defense to the action or create a presumption that the Indemnitee has or has not met any applicable standard of conduct. The Indemnitee’s Expenses incurred in connection with successfully
establishing the Indemnitee’s right to indemnification, in whole or in part, in any such proceeding or otherwise shall also be indemnified by the Corporation. 
 8.    Notification and Defense of Claim. 
 (a)    Promptly after receipt by the
Indemnitee of notice of the commencement of any Proceeding, the Indemnitee shall, if a claim thereof is to be made against the Corporation hereunder, notify the Corporation of the commencement thereof. The failure to promptly notify 

  

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the Corporation of the commencement of the Proceeding, or the Indemnitee’s request for indemnification, will not relieve the Corporation from any
liability that it may have to the Indemnitee hereunder, except to the extent the Corporation is prejudiced in its defense of such Proceeding as a result of such failure. 
 (b)    In the event the Corporation shall be obligated to indemnify or pay the Expenses of the Indemnitee with respect to a Proceeding, as provided in this Agreement, the Corporation, if
appropriate, shall be entitled to assume the defense of such Proceeding, with counsel reasonably acceptable to the Indemnitee, upon the delivery to the Indemnitee of written notice of its election to do so. After delivery of such notice, approval of
such counsel by the Indemnitee and the retention of such counsel by the Corporation, the Corporation will not be liable to the Indemnitee under this Agreement for any fees of counsel subsequently incurred by the Indemnitee with respect to the same
Proceeding, provided that (1) the Indemnitee shall have the right to employ the Indemnitee’s own counsel in such Proceeding at the Indemnitee’s expense and (2) if (i) the employment of counsel by the Indemnitee has been
previously authorized in writing by the Corporation, (ii) counsel to the Corporation or the Indemnitee shall have reasonably concluded that there may be a conflict of interest or position, or reasonably believes that a conflict is likely to
arise, on any significant issue between the Corporation and the Indemnitee in the conduct of any such defense, or (iii) the Corporation shall not, in fact, have employed counsel to assume the defense of such Proceeding, then the fees and
expenses of the Indemnitee’s counsel shall be at the expense of the Corporation, except as otherwise expressly provided by this Agreement. The Corporation shall not be entitled, without the consent of the Indemnitee, to assume the defense of
any claim brought by or in the right of the Corporation or as to which counsel for the Corporation or the Indemnitee shall have reasonably made the conclusion provided for in clause (ii) above. 
 (c)    Indemnitee shall not settle any claim indemnifiable under this Agreement without the prior written consent of the Corporation.
The Corporation shall not settle any claim indemnifiable under this Agreement in any manner that would impose any penalty or limitation on the Indemnitee or which would not effect a complete release of the Indemnitee without the Indemnitee’s
written consent. Neither the Corporation nor the Indemnitee shall unreasonably withhold consent to any proposed settlement. 
 9.    Insurance.  To the extent that the Corporation maintains an insurance policy or policies providing officers’ and directors’ liability insurance, the Indemnitee shall be covered by such
policy or policies, in accordance with its or their terms, to the maximum extent of the coverage available for any officer or director of the Corporation. The Corporation shall not be liable under this Agreement to make any payment of amounts
otherwise indemnifiable hereunder if and to the extent that Indemnitee has otherwise actually received such payment under this Agreement or any insurance policy, contract, or agreement or otherwise. 
 10.    Cooperation.  The Indemnitee and the Corporation shall cooperate in connection with the defense of any Proceedings as shall
be reasonably required under the circumstances. 
 11.    Subrogation.  In the event of payment under this Agreement,
the Corporation shall be subrogated, to the extent of such payment, to all of the rights of recovery of the Indemnitee, who 

  

 6 

 
shall execute all papers required and shall do all things that may be necessary to secure such rights, including, without limitation, the execution of any
and all documents necessary or appropriate to enable the Corporation effectively to bring suit to enforce such rights. 
 12.    Notice.  All notices required or permitted to be given hereunder shall be in writing and shall be deemed given when delivered in person, or three (3) days after being deposited in the United
States mail, postage prepaid, registered or certified mail, by facsimile, provided that a confirming copy is delivered forthwith as herein provided, or courier addressed as follows: 
  

			
	If to the Corporation:	 	 Rural/Metro Corporation
 9221 East Via De
Ventura
 Scottsdale, AZ 85258
 Attn: Corporate
Secretary
 Fax: (480) 606-3328

		
	If to the Indemnitee:	 	 
		
		 	 
		
		 	 
		
		 	 

 and/or to such other respective addresses as may be designated by notice given in accordance with the provisions
of this Section. 
 13.    Severable Provisions; Enforceability.  Each provision of this Agreement is intended to be
severable. If any provision hereof shall be declared by a court of competent jurisdiction to be illegal, unenforceable or invalid for any reason whatsoever, such illegality, unenforceability or invalidity shall not affect the validity of any of the
remainder of this Agreement. If any portion of this Agreement shall be invalidated on any ground by any court of competent jurisdiction, the Corporation shall nevertheless indemnify the Indemnitee to the full extent permitted by any applicable
portion of this Agreement that shall not have been invalidated on such ground or by any other applicable law. The parties hereto consent to any modification to this Agreement that a court of competent jurisdiction may make in order to make this
Agreement legal, enforceable or valid. 
 14.    Indemnification Hereunder Not Exclusive; Change in Law.  Nothing in the
Agreement shall be deemed to diminish or otherwise restrict the Indemnitee’s right to indemnification under any provision of the Certificate of Incorporation or Bylaws of the Corporation or under Delaware law. If and to the extent that any
change in the law of Delaware (whether by statute or judicial action) permits greater indemnification by agreement than would be afforded currently under the Corporation’s Certificate of Incorporation or Bylaws, or by this Agreement, it is the
intent of the parties that Indemnitee shall enjoy by this Agreement the greater benefits so afforded by such change immediately upon the occurrence of such change, without further action on the part of the parties hereto. 
  

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 15.    Applicable Law.  THIS AGREEMENT SHALL BE GOVERNED BY, AND CONSTRUED AND
ENFORCED IN ACCORDANCE WITH, DELAWARE LAW, REGARDLESS OF ANY CONFLICT-OF-LAW PRINCIPLES TO THE CONTRARY. 
 16.    Successors and
Assigns.  This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and assigns; provided, however, that the Indemnitee may not assign the
Indemnitee’s rights hereunder and that any assignment by the Corporation shall not relieve the Corporation of its obligations hereunder. Any transfer by operation of law, pursuant to a merger or otherwise, shall constitute an assignment.

 17.    Continuation of Indemnification.  The indemnification under this Agreement applies to the Indemnitee with
respect to Indemnifiable Events occurring prior to or during the Indemnitee’s employment with or service as an officer and/or director of the Corporation and shall continue beyond any termination of employment by or service as an officer and/or
director to the Corporation. 
 18.    Amendment, Modification or Waiver.  No amendment, modification or waiver of any
condition, provision or term of this Agreement shall be valid or of any effect unless made in writing, signed by the party or parties to be bound and specifying with particularity the nature and extent of such amendment, modification or waiver.
Failure on the part of any party to complain of any act or failure to act of another party or to declare another party in default, irrespective of how long such failure continues, shall not constitute a waiver by such party of its rights hereunder.
Any waiver by any party of any default of another party shall not affect or impair any right arising from any other or subsequent default. Nothing herein shall limit the remedies and rights of the parties hereto under and pursuant to this Agreement.

 19.    Supersedes Prior Agreement.  This Agreement supersedes any prior indemnification agreement between the
Indemnitee and the Corporation or its predecessors. 
 20.    Savings.  Notwithstanding anything herein to the contrary,
if this Agreement is invalidated in its entirety on any ground by any court of competent jurisdiction, the former indemnity agreement which existed between the Corporation and the Indemnitee shall govern and the Corporation shall nevertheless
indemnify the Indemnitee to the full extent permitted under such former agreement. 
 21.    Employment Rights.  Nothing
in this Agreement is intended to create in the Indemnitee any right to employment or continued employment. 
 [remainder of page
intentionally blank] 
  

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 22.    Counterparts.  This Agreement may be executed in any number of counterparts,
each of which shall constitute the original. 
 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed
and signed as of the day and year first above written. 
  
  

					
	RURAL/METRO CORPORATION	  		  	INDEMNITEE
		  		  	
			
	 	  		  	 
	 By:
 Title:
	  		  	

  

 9

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