Document:

Exhibit 10.22

 

Agreement M30 — FRANPRIX integrated

 

AGREEMENT - POINT RETRAIT [PICK-UP POINT] M30 CDISCOUNT

 

Between

 

The company CDISCOUNT having its registered office at 4-6 Cours de l’Intendance, 33000 Bordeaux, registered in the Trade and Companies Register of Bordeaux under No. 424 059 822,

Duly represented by Mr Anil BENARD-DENDE, Director of BtoB development,

 

Hereinafter “CDISCOUNT”;

 

And

 

The company FRANPRIX LEADER PRICE HOLDING having its registered office at 2 Route du Plessis, 94430 CHENNEVIERES SUR MARNE, registered in the Trade and Companies Register of CRETEIL under No. 343 045 316, acting on behalf of its subsidiaries

 

Duly represented by Mr Pascal RIVET

 

Hereinafter “FRANPRIX”;

 

1.              PURPOSE OF THE AGREEMENT

 

The present agreement (hereinafter the “Agreement”) has the purpose of defining the conditions under which FRANPRIX handles for CDISCOUNT and with the customers thereof, in the shops of FRANPRIX l (hereinafter the “Shop or Shops”) a service called “POINT RETRAIT [pick-up point]”, i.e., a non-home delivery service consisting of receiving the customers of CDISCOUNT in the Shops of FRANPRIX and handing over to them the products that they ordered on the www.cdiscount.com website or on any other e-commerce website operated directly or indirectly by CDISCOUNT.

 

The Shops of FRANPRIX will also provide services complementary to the “POINT RETRAIT” services. Those additional services are defined in Appendix 3.

 

The list of Shops providing the “POINT RETRAIT” service and the additional services will be established and updated according to the model shown in Appendix 1.

 

2.              DURATION OF THE AGREEMENT

 

The Agreement takes effect on 1 June 2014.

 

It is entered into for an initial period of ten (10) years, tacitly renewable for the same durations, each Party being free to terminate it with two (2) years’ notice given by registered letter with acknowledgement of receipt.

 

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3.              ORGANISATION

 

3.1.    NATURE OF THE PRODUCTS:

 

The products which will be received by the Shops to be handed over to the CDISCOUNT customers are consumer products (in particular: camera, telephone, portable computer, DVD, books) which weigh no more than 30 kilogrammes and/or are of small volume.

 

3.2.    SIGNAGE WITHIN THE SHOP

 

CDISCOUNT will provide each Shop a “POINT RETRAIT CDISCOUNT” marking kit with the graphic standards of CDISCOUNT. This signage Kit shall be installed in each Shop in order to direct the customer to the pick-up area. This marking kit shall be kept in place in the Shops for the duration of the Agreement. In case of deterioration, the Shop shall contact CDISCOUNT without delay to have a new kit installed.

 

3.3.     DELIVERY TO THE SHOPS

 

3.3.1.                  DELIVERY DAYS

 

CDISCOUNT will deliver to the Shops on the habitual distribution days planned with FRANPRIX to distribute to the Shops.

 

CDISCOUNT may be led to request additional delivery days, in particular in anticipation of and/or during heavy sales periods. Where applicable, CDISCOUNT will inform FRANPRIX of this and will validate this new planning with FRANPRIX.

 

CDISCOUNT may also be led to eliminate such additional delivery days, in particular in case of decrease in the activity of the “POINT RETRAIT” service concerning a Shop. The Shop will be informed of this by CDISCOUNT, by email, with one (1) month’s notice.

 

3.3.2.                  TRACKING OF THE PACKAGES DELIVERED

 

Reception and informing of the IT application for tracking of the packages: Each Shop undertakes to inform the IT application provided by CDISCOUNT on PC or PDA according to the equipment of the Shop, as soon as it take delivery of a package, and no later than within 24 hours after receipt.

 

This informing allows CDISCOUNT to in turn inform its customers that their packages are available at the Shop and to thus be able to fulfil its obligations toward its customers.

 

Reserves at the time of the delivery: At the time of receipt of the packages at the Shop, the Shop must in particular carry out a quantitative and qualitative verification of the packages received. If the employee of the Shop in charge of receipt is not the employee in charge of entering the packages in the application, the Shop shall ensure that its employees carry out a correct and thorough transfer of the information among themselves.

 

Each Shop undertakes to express all useful reserves on waybills and/or delivery notes. The Shop undertakes to systematically inform within 24 hours the communication unit of its distribution warehouse of the waybills or delivery notes for which there were reserves.

 

Each Shop stores for one (1) year the waybills or the delivery notes (for which there were reserves or not).

 

Any request by CDISCOUNT for a waybill and/or delivery note (for which there were reserves or not), not fulfilled at the end of 10 days causes the application of the compensation rules detailed in Appendix 2.

 

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The Shop keeps the package for which there were reserves on the waybill or delivery note and, while waiting for a resolution or the return thereof, makes sure to store it in a safe, closed place.

 

Compliance with the procedure for tracking the packages: Non-fulfilment of one of the aforementioned obligations would constitute a serious breach by the Shop of one of its essential commitments.

 

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3.4.    STORAGE OF THE PACKAGES AT THE STORE

 

A storage area within the Shop is dedicated to the CDISCOUNT products. The storage may be carried out on racks or on palettes on the ground. The handling equipment necessary for the activity is under the responsibility of the Shop.

 

At the start-up of a new Shop, FRANPRIX will inform CDISCOUNT, by email to the address “magasin.PR@cdiscount.com” specifying obligatorily and only in the subject line of the email “[ALERT/STORAGE]”, the maximum storage capacities of the Shop at its start-up.

 

In case of malfunction (loss or alteration of storage area), the Shop undertakes to inform CDISCOUNT of this without delay by email to the address “magasin.PR@cdiscount.com” specifying obligatorily and only in the subject line of the email “[ALERT/STORAGE]”, namely in order not to penalise the proper operation of CDISCOUNT’s activity.

 

Non-fulfilment of this commitment may cause, over the period during which CDISCOUNT’s activity was clearly penalised, non-payment by CDISCOUNT for the services rendered by the Shop over the same period. The performance indicators noted by CDISCOUNT are considered binding between the Parties to determine the period of malfunction.

 

3.5.    DELIVERING THE PACKAGES TO CDISCOUNT’S CUSTOMERS

 

3.5.1 Quality of reception of customers: Each Shop declares to be aware that the quality of reception of the customers and the services rendered to them has direct consequences for CDISCOUNT’s image as merchandise. For this reason, each Shop undertakes to provide the greatest care in carrying out this service and in particular to reserve a cordial and courteous reception for CDISCOUNT’s customers, to reduce their waiting time to a minimum and that its employees of the “POINT RETRAIT” service wear clean working clothes. Each Shop also undertakes to keep its premises clean and pleasant and keep visible the “POINT RETRAIT CDISCOUNT” marking kit to be provided by CDISCOUNT.

 

3.5.2 Opening hours and schedule for customers — Continuity of service: Each Shop undertakes to hand over the packages to customers over all of its opening days and times declared to CDISCOUNT. Continuity of service is an essential commitment for each Shop, which shall ensure in this regard to constantly have available an employee trained in the service services concerned by the present Agreement.

 

Each Shop defines on its own its opening days and times and undertakes to open its Shop at least five days per week between Monday and Saturday and that any time slot of a minimum length of 2 hours and 30 minutes continuously.

 

In case of exceptional constraints making it impossible to open a Shop on the days and/or times initially indicated to CDISCOUNT, the Shop undertakes to inform CDISCOUNT of this without delay by email to the address “point.retraitp30@cdiscount.com” specifying obligatorily and only in the subject line of the email “[ALERT/CLOSING]”, namely in order not to penalise the proper operation of CDISCOUNT activity.

 

At the time of the end-of-year holidays or during Sale periods, CDISCOUNT may request certain Shops of exceptional opening days and/or times. The Parties will set by mutual agreement the conditions for these exceptional openings.

 

3.5.3  Methods for delivering packages to customers: The CDISCOUNT customers informed of their packages in the Shop, have fifteen (15) days as of the day when the Shop has informed the application as indicated in 3.3.2 above, to come pick up their packages at the Shop. The customers have the ability to mandate a third party of their choice to carry out the said pick-up.

 

In both cases, each Shop guarantees and undertakes:

 

(i)          to have itself shown one of the following proofs of official identity: national or foreign ID card, French or foreign passport, French or foreign driver’s license, military ID issued by the French military authorities, temporary residence permit, resident ID, Algerian citizen residence certificate, European Union or the European Economic Area Member State citizen ID. It may be shown the original of the official ID or a copy thereof.

 

(ii)      to verify that the proof of identity shown ID indeed that of the CDISCOUNT customer having placed the order for the article(s) with CDISCOUNT.

 

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(iii) if a third party is mandated to pick up the package, the Shop also undertakes, before any handing over of the package, to request from the said third person the original (or the copy) of the official ID of the customer having placed the order for the article(s) with CDISCOUNT.

 

In the aforementioned cases, the identity of the customer presented must correspond to the one mentioned in the “billing address” field appearing on the delivery note of the package.

 

Before any handing over of a package to a customer, each Shop shall verify that the package or packages considered are indeed present in the package tracking application (“Remise des colis” [handing over of packages] tab). Failing this, such a failure by the Shop automatically causes:

 

·                  non-payment by CDISCOUNT to FRANPRIX for the corresponding services rendered by the Shop;

·                  payment by FRANPRIX to CDISCOUNT of the purchase price of the product contained in the package. By purchase price, the Parties mean the price paid by CDISCOUNT to its supplier for the purchase of the said product.

 

The loading of the packages in the customer’s vehicle must be carried out by the customer. However, when a single person has difficulties loading his product and requests assistance, the Shop will assist him.

 

3.5.4 Entering Information into the software for tracking packages: As soon as it has handed over one or more packages to a CDISCOUNT customer, the Shop cites this within 24 hours in the package tracking application (on PC or PDA).

 

3.5.5 Signing and filing the Tracking Slip: As soon as it has handed over one or more packages to one of the packages to a CDISCOUNT customer, the Shop immediately has the customer sign the “Tracking Slip” (on PC or PDA).

 

In the event that the customer wants to express reserves concerning the packages handed over to it, the Shop takes care to legibly relate the Customer’s reserves on the Tracking Sheet, on PDA (if the Shop is equipped with a PDA) or on hardcopy (if the Shop is equipped with a PC) and in this case, to give the Customer a copy of the Tracking Sheet.

 

The Tracking Sheets for which there were reserves must be sent within 48 hours to CDISCOUNT by email to the address “magasin.PR@cdiscount.com” specifying obligatorily and only in the subject line of the email “[RESERVE/SHEET]”.

 

The Shop stores for six (6) months the Tracking Sheets signed on paper by the customers.

 

Any request by CDISCOUNT for a Tracking Sheet signed on paper (for which there were reserves or not) not fulfilled at the end of 10 days causes the application of the compensation rules detailed in Appendix 2.

 

3.5.6                     Changes for the procedure to deliver packages to customers: CDISCOUNT reserves the right to upgrade at any time the procedure for handing over the packages to the customers as described in Article 3.5, in particular the IT application provided to each Shop; it is of little importance whether this upgrade is software or hardware-related.

 

Each Shop will be informed of this upgrade as soon as possible and undertakes to apply any new procedure thus communicated by CDISCOUNT.

 

3.5.7                     Compliance with the procedure to deliver packages to customers: Non-fulfilment of one of the obligations referred to in Article 3.5 above would constitute a serious breach by the Shop of one of its essential commitments.

 

3.6.                            RETURNING PACKAGES TO CDISCOUNT

 

Each Shop undertakes to return to CDISCOUNT:

 

·                  the packages for which there were reserves as indicated in 3.3.2 above.

·                  packages having been damaged as indicated in 3.7 below.

·                  any package not picked up by a CDISCOUNT customer within the period of (15) business days cited in 3.5.3 above.

 

Each Shop undertakes to provide information in the IT application on any returning of packages and to comply with the procedure indicated.

 

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In order to improve the return conditions, CDISCOUNT reserves the right to upgrade the return procedure at any time, in particular the IT application; it is of little importance whether this upgrade is software or hardware-related.

 

The procedure for returning the packages as well as any updates are communicated to the Shops.

Each Shop undertakes to apply the update procedure.

 

3.7. MANAGING DISPUTES - PROCEDURES FOR CLAIMS

 

In the case of damage affecting the package or of loss of the package attributable to the Shop, the Shop undertakes to inform CDISCOUNT of this within 24 hours by informing the IT application made available to it.

 

In the case of a damage affecting the package or of loss of the package attributable to the Shop, FRANPRIX will owe CDISCOUNT the compensations detailed in Appendix 2.

 

Packages affected by a damage attributable to the Shop must be returned according to the returns procedure indicated by CDISCOUNT.

 

In case of damage or loss ascertained, no compensation will not be owed by FRANPRIX if it provisions proof of compliance with the procedures put in place by CDISCOUNT in connection with the present Agreement.

 

3.8. THE SOFTWARE FOR TRACKING PACKAGES

 

CDISCOUNT gives each Shop access to the IT application for tracking the packages. Each Shop will make sure to keep the access keys confidential and to disclose them only to the employees trained in the services concerned by the present Agreement.

 

The maintenance of the application is ensured by CDISCOUNT. On the other hand, each Shop takes personal responsibility for the necessary hardware and its maintenance.

 

CDISCOUNT will train the employees of the Shops in the updates and upgrades of the application.

 

In case of malfunction of the package tracking application, the Shop or FRANPRIX will inform CDISCOUNT of this in order to re-establish the continuity of service.

 

CDISCOUNT draws the attention of FRANPRIX and its Shops regarding the mandatory essential characteristics to provide information, within the allowed periods of time, in the IT application for tracking the packages, namely as soon as a Shop carries out an action of reception, handing over, return, corrections of information, etc.). Compliance with the obligation of information will be attentively followed by CDISCOUNT. In case of non-respect of this obligation, CDISCOUNT may apply the provisions stipulated in Article 6.4 below.

 

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3.9. COLLABORATION

 

FRANPRIX is duly informed that in consideration of the very nature of the services that its Shops render within the framework of the present Agreement, they are fully integrated in the CDISCOUNT Customer Relationship.

 

For this purpose, FRANPRIX as well as CDISCOUNT agree to collaborate closely in connection with the present Agreement. FRANPRIX as well as each of its Shops undertake in particular to communicate all difficulties concerning which they may the client the measure, gradually as the Agreement is carried out, to allow them to be taken into account as soon as possible, thereby participating in the success of the entire service and the satisfaction of CDISCOUNT’s customers.

 

4.              IN-STORE TRAINING

 

4.1. INFORMATION ON THE SEASONAL NATURE OF THE RETAIL ACTIVITY

 

FRANPRIX as well as each of its Shops are duly informed of the seasonal variation of the activity of the CDISCOUNT website (including of any other e-commerce website operated directly or indirectly by CDISCOUNT), marked by:

 

·                  an activity peak in the months of December and January (end-of-year holidays and winter sales);

·                  an activity peak in the month of July (summer sales);

·                  periodic peaks associated with the frequent sales operations conducted by CDISCOUNT resulting from its strategy of discounted prices.

 

For the duration of the Agreement, CDISCOUNT will continue to inform FRANPRIX and its Shops on a regular basis and within reasonable periods of the events associated with the said seasonal variations, in particular via the IT application made available to them.

 

Each Shop thus undertakes to anticipate these peaks in order to maintain the continuity and quality of its services.

 

4.2.    TRAINING PROVIDED WHEN LAUNCHING

 

CDISCOUNT carries out the initial training of the persons appointed by name by FRANPRIX as “internal trainers” in connection with the implementation of the present Agreement.

 

The internal trainers will then be responsible for training the personal designated by the Shop as employee in the “POINT RETRAIT” service at the time of start-up of the service.

 

CDISCOUNT has prepared training media which will be constantly available and viewable by FRANPRIX and the Shops as of the IT package tracking application.

 

4.3.    TRAINING THE NEW EMPLOYEES AT THE STORE

 

Each Shop undertakes to train its new employees who were not presented appointed by the Shop at the time of the training provided by the FRANPRIX internal trainer. Upon request of the Shop or FRANPRIX, CDISCOUNT may assist the Shop during these training sessions.

 

4.4.    FOLLOW-UP INFORMATION

 

CDISCOUNT will send each Shop any useful information the homepage of the IT application for tracking the packages.

 

Each Shop will make sure to review on a daily basis the information present in the IT application for tracking the packages and to apply any new operational procedure or instruction.

 

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5.              PRESENCE OF THE SHOPS ON THE WEBSITE WWW.CDISCOUNT.COM

 

CDISCOUNT will propose the Shops to all or a portion of its customers residing in the vicinity of the Shops as possible method of delivery namely on the “DELIVERY” web-page of the order pages and concomitantly to the other methods of delivery habitually proposed by CDISCOUNT to its customers. CDISCOUNT decides only the proximity zone eligible for each Shop.

 

6.              QUALITY OF SERVICE

 

6.1.         CUSTOMER SURVEYS

 

CDISCOUNT sends FRANPRIX the results of the surveys conducted with the CDISCOUNT customers having had recourse to the “POINT RETRAIT” service of the Shops.

 

6.2.         IN-STORE SURVEYS

 

CDISCOUNT reserves the possibility to inspect a Shop. Where applicable, it will submit an inspection report to FRANPRIX and/or the Shop citing the compliance work to be carried out.

 

6.3.         QUALITY OF SERVICE

 

CDISCOUNT will inform FRANPRIX regarding the Quality of Service of its Shops with the help of various indicators and may be led to make periodic contact with the Shops and/or FRANPRIX’s management in case of worsening of the indicators concerning them. FRANPRIX and the said Shops will make themselves available to study these indicators with CDISCOUNT and, where applicable, find solutions in case of ascertained worsening of the Quality of Service.

 

CDISCOUNT will inform FRANPRIX on a weekly basis in particular regarding:

 

·                  the flows of packages taken delivery of in Shops;

·                  the flows of packages handed over to the customers;

·                  products concerning which the damage is ascertained when being received in the Shops;

·                  products concerning which the damage is ascertained after being received in the Shops;

·                  products the loss of which is ascertained when being received in the Shops;

·                  products the loss of which is ascertained after being received in the Shops;

·                  cases of non-fulfilment of the obligation to express the necessary reserves when receiving the packages in the Shops;

·                  cases of non-fulfilment of the obligation to provide information to the IT application for tracking the packages in accordance with Article;

·                  declarations of errors of references of the packages compared to the information contained in its transport documents or in the IT application for tracking the packages.

 

6.4.         PROBLEMS WITH QUALITY:

 

In case of a malfunction or a serious breach by one or more Shops of an essential obligation, or in case of repeated malfunctions or breaches, ascertained by CDISCOUNT, in particular within the framework of the operations of this Article 6, CDISCOUNT reserves the right, at its choice and without compensation to be owed:

 

·                  either to temporarily suspend the Shop(s) in question from the perimeter of the present Agreement, namely until its/their bringing into compliance with standards meeting the expected Quality of Service;

·                  or to definitively exclude the Shop(s) in question from the perimeter of the present Agreement.

 

In both cases, Article 14 below will be applied.

 

The following in particular is considered as a serious malfunction: a rate of legal disputes greater than or equal to 1% over a quarter year. The rate of legal disputes is assessed by CDISCOUNT in percentage of complaints expressed by CDISCOUNT or sent by its customers for damage or loss of package, compared to the number of packages delivered over the same period.

 

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7.              FINANCIAL CONDITIONS

 

7.1.                            PRICING

 

CDISCOUNT will remunerate FRANPRIX €0.45 excluding taxes per package handed over physically to the recipient customer and correctly entered in the IT application for following up the packages.

 

This amount is a lump-sum that is total and definitive: it covers all of the services of FRANPRIX and of its Shops rendered by virtue of the Agreement. No additional remuneration will be paid by CDISCOUNT.

 

7.2.                            INVOICING AND PAYMENT TERMS

 

No later than the 5th (fifth) of month M+l, CDISCOUNT sends FRANPRIX the active report for month M stating:

 

·                  the packages taken delivery of and handed over by each Shop during month M as declared by the shops in the package tracking application;

·                  any compensations in particular for losses/damage applied by CDISCOUNT;

·                  the total amount to be invoiced by FRANPRIX to CDISCOUNT.

 

FRANPRIX will issue an invoice an invoice for month M based on the above-mentioned activity report. This invoice shall show the invoicing details, package by package.

 

The invoices are paid by CDISCOUNT 30 Days end of month as of the date of invoice.

In case of late payment, default interest will be owed by rights as of the invoice due date, at a rate equal to the official interest rate.

 

CDISCOUNT may carry out an off-setting between the claims that it holds against FRANPRIX and those held by FRANPRIX against CDISCOUNT provided that the conditions for legal off-setting are fulfilled.

 

8.              EXCLUSIVITY

 

For the duration of the Agreement, FRANPRIX shall refrain, unless it has CDISCOUNT’s express prior consent, from entering into a similar agreement with any online consumer products distribution company, whether or not such a company is primarily active online.

 

The above-mentioned ban does not concern the agreements entered into by FRANPRIX:

 

·                  with the other companies of the Casino Group;

OR

·                  prior to the date of signing of the present Agreement.

 

9.              DATA AND PERSONAL INFORMATION

 

CDISCOUNT owns all rights to the data, in particular the personal data concerning the CDISCOUNT customers, sent to FRANPRIX and to its Shops during performance of the Agreement.

 

Since the said data is the property of CDISCOUNT, for the duration of the Agreement and after it ends, and some of the data is moreover personal data for CDISCOUNT customers, FRANPRIX shall refrain from directly or indirectly violating the rights of CDISCOUNT and its customers in particular by making the data available to competitors and/or unauthorised third parties, processing and/or utilising the data for a purpose other than the one stipulated in the Agreement.

 

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For this purpose, FRANPRIX undertakes to the client all measures necessary to protect the said rights, with regard to its Shops, its personnel and third parties tiers and will make sure in particular to:

 

·                  limit access to the package tracking application to only its employees involved in carrying out the present Agreement;

·                  not to export data contained in the package tracking application;

·                  not to constitute computerised processing based on the information affixed on the packages.

 

The Parties will comply with the French and EC legislation and regulations applicable to the protection of privacy and personal data.

 

As the party responsible for processing, CDISCOUNT shall take personal responsibility for the formalities falling to it under the French Data Protection Act (No. 78-17 of 6 January 1978, amended).

 

10.       LIABILITY AND GUARANTEES

 

FRANPRIX declares:

 

·                  that it has taken cognizance of and accepted without restriction nor reserves the needs expressed and the results expected by CDISCOUNT

·                  that it has the appropriate means and competences to be able to carry out the services concerned by the present Agreement;

·                  that it is able to accompany the potential increased load of CDISCOUNT’s activities, in particular during the above-mentioned peaks in activity under the conditions stipulated in the present Agreement and within the limit of the maximum capacities indicated by FRANPRIX (cf. Article 4.1 above);

·                  that it is aware of and able to meet the requirements of levels of service expected by CDISCOUNT.

 

By mutual agreement, the Parties expressly agree that FRANPRIX’s liability will be subject to an obligation of result defined compared to the performance and quality indicators.

 

11.       UNDER THE TABLE WORK - COMPANY OBLIGATIONS

 

FRANPRIX undertakes to comply with the provisions of the Labour Code concerning combating illegal labour, and more generally all of its obligations defined in the same code and to show proof of this at CDISCOUNT’s first request.

 

12.       INSURANCE

 

FRANPRIX attests to having taken out an insurance policy with an insurance company known to be solvent and established in France for all financial consequences of its professional civil liability, criminal and/or contractual liability due to physical injuries, damage to property and moral damage caused for CDISCOUNT and any third party during fulfilment of the Agreement. For this purpose, FRANPRIX undertakes to pay the premiums and contributions relating to the said insurance policy and in a general manner, to fulfil all of the obligations, in order to cover all of the activities relating to the Agreement.

 

FRANPRIX shall be able to present, at the simple request of CDISCOUNT, an attestation dated and signed by its insurer proving a professional civil liability insurance policy, the premiums of which are borne by it, covering physical injury, damage to property and moral damage. This attestation will specify the amount and the scope of the coverage, as well as the period of validity of the coverages taken out.

 

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13.       CONFIDENTIALITY

 

Each Party undertakes to handle confidentially all information obtained during or on the occasion of the negotiation, the signing and the carrying out of the Agreement, and of all of its consequences and shall refrain from disclosing to anyone, directly or indirectly, all or a portion of the said information. If one of the Parties is facing the statutory or legal obligation to disclose confidential information to third parties, it must first inform the other Party of this as soon as possible.

 

14.       SUSPENDING/TERMINATING CONTRACTUAL RELATIONS

 

14.1                        In case of temporary suspension or definitive exclusion of a Shop from the perimeter of the present Agreement decided by CDISCOUNT as a result of a breach or malfunction referred to in Article 6.4 above, CDISCOUNT will notify its decision to FRANPRIX in writing.

 

14.2                        In case of cessation of the contractual relationship for any reason whatsoever, or in case of temporary suspension or definitive exclusion of a Shop decided by CDISCOUNT, the Parties will observe the following provisions:

 

·                  In case of cessation of the contractual relationship or suspension/exclusion of a Shop:

·                  the Parties will observe a minimum period of notice of 21 days necessary to use up the outstanding packages (in the Shop and in transit) and for the successful completion of the contractual relationship;

·                  FRANPRIX will hand over to the packages to the customers and return the unclaimed packages to CDISCOUNT until the outstanding packages are used up on the day when the Agreement ends;

 

·                  In case of cessation of the contractual relationship, additionally:

·                  FRANPRIX will return to CDISCOUNT, all of the data, files, documents and information belonging to CDISCOUNT;

·                  after returning, FRANPRIX will definitively eliminate all of the data, files, documents and information belonging to CDISCOUNT and present on any medium whatsoever belonging to FRANPRIX, and will prove the said destruction to CDISCOUNT.

 

15.       APPLICABLE LAW — JURISDICTION

 

The Agreement is governed by French law. IN CASE OF A LEGAL DISPUTE CONCERNING THE AGREEMENT, EXCLUSIVE COMPETENCE IS ASSIGNED TO THE COMMERCIAL COURT OF THE DEFENDANT EVEN IN THE CASE OF MULTIPLE DEFENDANTS OR INTRODUCTION OF THIRD PARTIES, EMERGENCY PROCEEDINGS OR PROTECTIVE PROCEEDINGS.

 

 

	
Done on 16 May 2014
    	
 
    	
 
    	
 
    
	
 
    	
 
    	
 
    	
 
    
	
For Cdiscount
    	
 
    	
For FRANPRIX
    	
 
    
	
 
    	
 
    	
 
    	
 
    
	
[signature]
    	
 
    	
 
    	
[signature]
    	
 
    
					

 

Appendices:

1.              Model of list listing the Shops providing the Pick-up Point service

2.              Compensation rules

3.              Additional services

 

confidential

Noemie Baroux

White & Case

May 21, 2014 08:39

 

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APPENDIX 1

 

MODEL OF LIST LISTING THE SHOPS PROVIDING THE PICK-UP POINT SERVICE

 

This list will be updated on an on-going basis with the openings/closings of the “Point Retrait” service in the various Shops as decided by the Parties.

 

	
Post Office
   ID
    	
 
    	
Name of the Pick-
   up Point
    	
 
    	
Postal
    code
    	
 
    	
Département
   [regional
   division]
   number
    	
 
    	
Region
    	
 
    	
Département [regional
   division]
    	
 
    	
City
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    

 

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APPENDIX 2

COMPENSATION RULES

 

	
Item
    	
 
    	
Obligation of the
   Shop
    	
 
    	
Breach
    	
 
    	
With the following consequences
    	
 
    	
Terms of
   CDISCOUNT
   compensation
    
	
3.3.2
    	
 
    	
Receipt of the packages from the transporter
    	
 
    	
Absence of qualitative and quantitative   verification by the Shop and expressing of reserves on the  waybill
    	
 
    	
Loss (missing package):  

The product cannot be found in the Shop’s   stock  

 

The transporter’s waybill is not the subject   of any reserves  

 

Consequence: Cdiscount cannot hold the   transporter liable
    	
 
    	
€350/package
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
Damage:  

The package is damaged  The waybill is not the subject of any reserve  

 
    	
irreversible damage concerning the product   (broken product) improving its handing over to the customer 
    	
 
    	
€350/package
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
Consequence: Cdiscount cannot hold the   transporter liable
    	
visible damage concerning the product or its   packaging preventing it from being handed over to the customer
    	
 
    	
€120/package
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    
	
3.5.5
    	
 
    	
Handing over of the packages to the customer*
    	
 
    	
Absence of proof that the package was handed   over to the customer
    	
 
    	
Loss (missing package):  

The Shop is unable to prove that the package   was handed over to the customer (absence of signed Tracking Sheet)
    	
 
    	
€350/package
    
	
 
    	
 
    	
 
    	
 
    	
 

Inability to prove that the package was   handed over to the customer in good condition
    	
 
    	
 

Damage:  

The customer expressed reserves on the   Tracking Sheet.
    The Shop is unable to   prove that the package was handed over to the customer in good condition   (absence of signed Tracking Sheet without reserves)
    
	
 
    	
 
    	
 
    

	
 
    	
 
    	
*if   the customer is informed of the arrival of his package in the Shop
    

 

13

 

APPENDIX 3

ADDITIONAL SERVICES

 

1.              OUT-OF-THE-BOX FAILURE

 

When a failure concerning the product delivered to the customer occurs within 15 Days after the delivery thereof, and the customer reports it to CDISCOUNT, CDISCOUNT carries out, based on the diagnostics, the exchange of the product by a new dispatch to the customer of a product identical or similar to the one initially ordered.

 

In connection with the out-of-box failure service provided by CDISCOUNT, the Shop undertakes to return the packages to the customers under conditions identical to those established in the Agreement. By virtue of this return, CDISCOUNT will remunerate POINT RETRAIT P30 under conditions identical to those established in the Agreement.

 

The Shop undertakes to take back the product brought back by the customer in connection with the out-of-box failure. The Shop will return this product to CDISCOUNT under conditions identical to those established in the Agreement.

 

2.              TAKING BACK OF WEEE

 

In connection with applying the regulations on Waste Electrical and Electronic Equipment (WEEE), each Shop undertakes to take back free of charge any product brought back by the customer in exchange for the product contained in the customer’s package, subject to the customer’s compliance with the principle of 1 for 1, i.e., the product brought back by the customer is of the same kind as the one contained in the package (Example: an old washing machine taken back by the Shop if the product in the package is a washing machine).

 

Each Shop will take personal responsibility for managing the waste thus collected and will ensure in particular compliance with the regulations applicable in matters of recycling of Waste Electrical and Electronic Equipment.

 

14Exhibit 10.23

 

COMPUTER SERVICES CONTRACT

 

Between

 

The company Cdiscount SA, capital € 5,162,154.62, legal address at 120-126 Quai de Bacalan, 33000 Bordeaux, registered under number 424 059 822 in the Bordeaux Register of Commerce and Companies, duly represented by Nicolas WOUSSEN, Executive Director,

Hereinafter “Cdiscount”;

 

And

 

The company CCV, SNC, capital € 2,500,000.00, legal address at 1 Esplanade de France, 42000 Saint Etienne, registered under number 501 655 245 in the Saint Etienne Register of Commerce and Companies, duly represented by Mr. Jean ULRICH, Executive Director

Hereinafter “CCV”;

 

PREMISES

 

CCV is a computer services company and has the human, technical, and financial resources needed for carrying out these services.

 

Cdiscount, in the context of its remote sales activity, wishes to hire CCV to carry out computer services, specifically home delivery of the services to Cdiscount clients.

 

It should be noted that Cdiscount wishes to hire CCV to do these services on the condition that the prices of other providers on the market are offering similar services of an equivalent level of quality. To this purpose, as an essential condition without which Cdiscount will not be hired, the Parties have agreed to annually review the prices that CCV charges compared to the market prices.

 

BASED ON THE ABOVE THE PARTIES HAVE AGREED AS FOLLOWS :

 

1. Purpose

 

In the context of this present contract (hereinafter the “Contract”) CCV promises a series of computer services on behalf of Cdiscount, specifically the activity of home delivery of the products ordered by the clients of Cdiscount.

 

2. Obligations of the Parties

 

Cdiscount commits to communicate to CCV, by the times required, the necessary information regarding the nature and purpose of the service, and of any additional services. It must also specify to CCV the conditions of removal and delivery of the packages to be shipped.

 

Cdiscount is liable in the case it fails to fulfill its obligation of information and declaration of the nature and the inherent particularities of the packages.

 

1

 

Cdiscount alone will bear the consequences resulting from any declarations or documents that are erroneous, incomplete, inapplicable, or supplied late.

 

CCV will pick up the packages at the points agreed upon by the Parties, depending on the nature of the service expected.

 

CCV commits to inform Cdiscount as soon as possible of any difficulties that may arise in the course of carrying out the contracted services.

 

In the case that Cdiscount wants the packages shipped and / or delivered to be returned to them, it must notify CCV as soon as possible after it is informed on the status of the packages.

 

The packages must be delivered into the hands of the recipient, or its representative, whose name is written on the shipping document or any other delivery document. The delivery will be considered completed when the package is delivered to the recipient or, in the case where the recipient is not present to receive the package, at the time the merchandise is placed in a storage facility.

 

3. Duration

 

The Contract is effective as of 01/01/2013, for the duration of one year.

 

The Contract is tacitly renewable at its end date, for periods of this same duration, except in the case that one of the Parties pronounces that it is withdrawing from the contract before it expires, by registered letter with return receipt to another Party, with prior notice of three (3) months.

 

4. Quality of Service

 

CCV assures a series of services for Cdiscount for shipping the packages entrusted to it by Cdiscount, to the addresses of Cdiscount’s clients.

 

Cdiscount may report to CCV on the quality of its services using various indicators, and may be ordered to immediately contact the CCV management in the case that the quality indicators lower in ways that affect CCV. CCV will be available to review the indicators with Cdiscount and if necessary to find solutions, if it is determined that the quality of service has decreased.

 

CCV may not under any circumstance release itself from all or part of its obligations on the basis of any agreements it may have made with third parties, including as regards quality of information, documents, assistance, and all other elements which it may have received from third parties.

 

5. Territory

 

5.1          CCV will assure the services which are the purpose of the Contract, upon demand from    Cdiscount, for all of metropolitan France (excepting Corsica and the Islands).

 

5.2          The delivery locations must be normally accessible for a 3.5 ton delivery utility vehicle with two     drive wheels. In case of a lack of accessibility, CCV reserves the right not to carry out the home delivery, and to bill it to Cdiscount.

 

2

 

6. Cancellation of orders / Negative flow

 

6.1.         If a CDISCOUNT client cancels an order when the product has arrived on the CCV regional platform, the cost of return will be charged to CDISCOUNT.

 

6.2.         In the case of anomalies in the delivery flow, a return procedure is provided and priced.

 

7. Prices

 

CCV invoices the services according to the price table agreed to with Cdiscount (hereinafter “CCV Price”), shown in Attachment 1.

 

The CCV Price is valid for one (1) year and revisable on the 1st of March of each year, on the conditions provided in Article 7.1.

 

7.1.         Annual Revision

 

Once per year, Cdiscount has the right to submit a tender to CCV’s competitors for the services it has contracted to CCV.

 

Depending on the results of this tender, which must consist of a minimum of two price offers, and of which CDiscount commits to send the detailed results to CCV, a price range entitled “Market Price” will be evaluated by the Parties regarding the characteristics and conditions of the services.

 

Taking this “Market Price” as reference, the Parties will begin negotiations at the latest by 1 February of each year, and end them as soon as possible before the 1st of March.

 

If the Parties are able to come to an agreement on the new Contract price starting from the 1st of March of the year in progress, that price will apply starting from that date.

 

In the contrary case, the old price will continue to apply, but each of the Parties may then end the Contract, with no damage to either party, with reasonable prior notice by registered letter with return receipt.

 

Regarding the price revision on 1 March 2013, the Parties can agree on whether payments during the second half of 2013 will be made with one or multiple credit notes/invoices.

 

In the measure in which the Contract price is revisable to a higher or lower price, if necessary CCV can take the initiative and request a revision of the Contract price if CDiscount has not taken the initiative of announcing a tender.

 

3

 

7.3          Payment Methods

 

By the 3rd (third) business day of month M+1 at the latest, CCV will send Cdiscount a service report for month M, reporting specifically :

 

·                  Number of packages home-delivered;

·                  Number of returns and other services;

·                  Damages owed due to loss/damage;

·                  Total amount to be invoiced by CCV to Cdiscount.

 

CCV will issue an invoice for month M on the basis of the above-mentioned service report. This invoice must itemize each package invoiced.

 

The invoices must be paid by Cdiscount within 30 days of the invoice date. In the case of late payment, lateness fees will be charged in full starting from the due date of the invoice, at a rate equal to the legal rate.

 

Cdiscount can offset its receivables from CCV with CCV’s receivables from Cdiscount, as long as the conditions of the legal compensation are compatible.

 

8.             Personal Information

 

Cdiscount is the owner of all rights over the information, particularly the personal information of Cdiscount’s clients, which is communicated to CCV in the context of execution of the Contract.

 

Since this information is the property of Cdiscount both for the duration of the Contract and after it is ended, and some of it is personal information of Cdiscount’s clients, CCV commits to refrain from infringing directly or indirectly on the rights of Cdiscount and of these clients, and specifically to refrain from making the information available to competitors and/or to unauthorized third parties and to refrain from treating it and/or exploiting it for a purpose other than that provided in the Contract.

 

To this effect, CCV commits to take all necessary measures to protect said rights, as regards both its personnel, and third parties, and specifically, to take care to:

 

·                  limit access to package tracking application to its employees involved in the execution of this present Contract;

·                  not export the information contained in the package tracking application;

·                  not create any computer processes using the information affixed to the packages.

 

The Parties are in conformance with the applicable French and community [European community] legislation and laws governing protection of personal privacy and personal information.

 

As it is responsible for the computer processing, Cdiscount will make it its business to carry out the formalities required of it under computer law [Loi informatique et libertés (computer law and liberties)] No. 78-17 of 6 January 1978 as amended).

 

9.             Liabilities and Guarantees

 

The Products received remain fully and in their entirety the property of CDISCOUNT. CDISCOUNT remains liable with regard to all third parties for damages of all kinds caused by the fact of the Products of which it is the owner.

 

It is expressly stipulated that C Chez Vous will assume no liability in connection with the intrinsic qualities (health or other) of the Products, these Products having been selected by CDISCOUNT, which is buying them in accordance with the terms and conditions agreed upon solely by it and its Suppliers,

 

4

 

whatever their origin, except in the case of grave or intentional misconduct of C Chez Vous in the execution of its service. CDISCOUNT guarantees C Chez Vous and its insurers against all third party claims on this matter. C Chez Vous will be liable, to CDISCOUNT as well as to all third parties, for all damages resulting from its contractual obligations.

 

C Chez Vous will be liable to CDISCOUNT for damages caused by subcontractors which C Chez Vous may use to assist it or to execute on its behalf an obligation and/or service under the contract.

 

10.          Clandestine Labor — Social Obligations

 

CCV commits to respect the dispositions of the Labor Code against illegal labor, and more generally all of its obligations as defined in that code, and to show proof of such to Cdiscount immediately upon demand.

 

11.           Insurance

 

CCV attests that it has subscribed to an insurance policy at an insurance company known to be solvent and established in France covering all pecuniary consequences of its civil, professional, criminal and/or contractual liability for corporal and material damages caused to Cdiscount and to third parties in the context of execution of the Contract. CCV commits to pay the premiums and dues for said insurance policy, and generally to respect all obligations needed to cover all the activities related to the Contract.

 

CCV must be prepared to present, upon simple demand from Cdiscount, a certificate dated and signed by its insurer proving insurance of civil professional liability, with its premiums charged to CCV, covering corporal and material damages. This certificate will specify the amount and extent of the guarantee, as well as the period of validity of the underwritten coverage.

 

12.          Confidentiality

 

Each Party commits to keep confidential all information it obtains on the occasion of the negotiation, conclusion, and execution of the Contract and thereafter, and all information following from it, and commits to refrain from communicating to anyone whatsoever, directly or indirectly, all or part of said information. If one of the Parties is confronted with a statutory or legal obligation to communicate confidential information to third parties, it must give prior notice of this to the other Party as rapidly as possible.

 

13.          Transfer — Change of Control

 

It is expressly agreed that the Contract is concluded by each of the Parties with consideration of the characteristics, competencies, reputation, reputation of the administrative directors of, and stockholders, of the other Party, and its capital composition, and the guarantees which it is giving.

 

Consequently, on one hand, neither of the two Parties may under any circumstance transfer this present Contract, or lease a management under this present contract, without the express prior authorization of the other Party.

 

5

 

On the other hand, in the case of a change in capital distribution, or a transfer, or a merger, of one of the two Parties, to or with any physical or moral person whatsoever, the Party involved in this modification (hereinafter named Party 1) must give prior notice to the other Party (hereinafter named Party 2) (the meaning of a transfer includes, specifically, a contribution to a company, an absorption, a transfer of business, and a change in majority in the distribution of company capital).

 

In this case, Party 2 reserves the right to choose to continue or cancel the Contract, on the condition that it must notify Party 1 of this decision, by registered letter with return receipt, within one month after Party 1 has notified it of the modification. If Party 2 chooses to cancel the Contract, it will be cancelled without indemnity of any kind, within 6 months. If Party 2 chooses to continue the Contract, Party 1 commits to obligate its successor to carry out the execution of the present Contract for the time that remains, and its contractual obligations will remain in effect until the end of the contract.

 

14.          Applicable Law — Jurisdiction

 

The Contract is governed by French law. IN THE CASE OF DISPUTES RELATED TO THE CONTRACT, THE PARIS COURT OF COMMERCE HAS EXCLUSIVE COMPETENCE, WHETHER IN THE CASE OF MULTIPLE DEFENDANTS OR OF A WARRANTY CLAIM, EMERGENCY PROCEDURES OR CAUTIONARY PROCEDURES.

 

Created 16 July 2013 in Bordeaux

 

 

	
FOR CDISCOUNT
    	
FOR CCV
    
	
[signature]
    	
[signature]
    

 

Attachment 1: Prices

 

Attachment 2: Specifications

 

6

 

ATTACHMENT 1

 

	
 
    	
PRICES APPLICABLE UP TO   08/2013
    	
 
    	
 
    	
PRICES APPLICABLE   STARTING 09/2013
    	
 
    	
 
    
	
 
    	
Cdiscount
    	
 
    	
 
    	
 
    	
Cdiscount
    	
 
    	
 
    	
 
    
	
 
    	
Base price
    	
[illegible]
    	
[illegible]
    	
 
    	
 
    	
Base price
    	
[illegible]
    	
[illegible]
    
	
Delivery   1
    	
16.26
    	
6.35
    	
 
    	
 
    	
Delivery   1
    	
15.47
    	
6.03
    	
 
    
	
Delivery   2
    	
28.37
    	
12.69
    	
50%
    	
 
    	
Delivery   2
    	
26.95
    	
12.06
    	
50%
    
	
Delivery   3
    	
40.46
    	
12.69
    	
 
    	
 
    	
Delivery   3
    	
38.44
    	
12.06
    	
 
    

 

	
Increase in   distance
    	
 
    	
Increase in distance
    	
 
    
	
Increase zone 1
    	
0%
    	
Increase zone 1
    	
0%
    
	
Increase zone 2
    	
0%
    	
Increase zone 2
    	
0%
    
	
Increase zone 3
    	
0%
    	
Increase zone 3
    	
0%
    

 

	
 
    	
Increase in   weight in euros
    	
 
    	
 
    	
 
    	
Increase in   weight in euros
    	
 
    
	
 
    	
from 15 to 50
    	
 
    	
 
    	
 
    	
from 15 to 50
    	
 
    
	
 
    	
 
    	
kg
    	
over 50kg
    	
Tranche
    	
 
    	
 
    	
 
    	
kg
    	
over 50kg
    	
Tranche
    
	
 
    	
 
    	
 
    	
 
    	
kg
    	
 
    	
 
    	
 
    	
 
    	
 
    	
kg
    
	
 
    	
[illegible]
    	
50
    	
 
    	
 
    	
 
    	
 
    	
[illegible]
    	
 
    	
 
    	
 
    
	
 
    	
Delivery   1
    	
7.80
    	
0.90
    	
5
    	
Weight Standard for one   piece
    	
15.0
    	
Delivery   1
    	
2.66
    	
0.89
    	
5
    
	
 
    	
Delivery   2
    	
1.55
    	
1.20
    	
5
    	
kg
    	
 
    	
Delivery   2
    	
[illeg.] 
    	
1.[illeg.]
    	
5
    
	
Weight Standard for one   piece 15.0 kg
    	
0
    	
 
    	
 
    	
 
    	
 
    	
 
    	
0
    	
 
    	
 
    	
 
    

 

	
 
    	
Increase in volume in   Euros
    	
Tranche
    	
 
    	
 
    	
Increase in   volume in Euros
    	
Tranche
    
	
Volume
    	
from 0.25 to 0.45 m3
    	
m3
    	
 
    	
 
    	
from 0.25 to 0.45   m3
    	
m3
    
	
Standard
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    
	
for one
    	
kg
    	
 
    	
more than 0.45
    	
 
    	
 
    	
 
    	
 
    	
kg
    	
more than
    	
 
    
	
piece
    	
m3
    	
 
    	
 
    	
 
    	
 
    	
 
    	
0.45 m3
    	
 
    	
 
    	
 
    
	
0.25
    	
[illegible]
    	
0.45
    	
 
    	
0.10
    	
Volume
    	
 
    	
 
    	
 
    	
 
    	
0.10
    
	
m3
    	
Delivery
    	
 
    	
 
    	
0.10
    	
Standard for one piece
    	
0.25
    	
[illegible]
    	
0.45
    	
 
    	
0.10
    
	
 
    	
1
    	
2.60
    	
[illegible]
    	
 
    	
m3
    	
 
    	
Delivery
    	
 
    	
 
    	
 
    
	
 
    	
Delivery
    	
 
    	
 
    	
 
    	
 
    	
 
    	
1
    	
2.47
    	
0.82
    	
 
    
	
 
    	
2
    	
3.39
    	
1.10
    	
 
    	
 
    	
 
    	
Delivery
    	
 
    	
 
    	
 
    
	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
 
    	
2
    	
3.22
    	
1.87
    	
 
    

 

CCV gives Cdiscount a 5% discount on its net turnover in euros invoiced by CCV on the basis of the CCV Price for services carried out in the year 2013 if Cdiscount entrusts to CCV at least 30,000 packages per month. This discount will be paid by CCV to Cdiscount in the form of a credit note for each month during the course of which this [illegible] , and calculated on the basis of net turnover in euros invoiced by CCV for that month.

 

This discount will be taken into account in the comparison with the Market Price.

 

Starting 1 September 2013, CCV gives to Cdiscount, up until 31 December 2013, an unconditional discount of 5% of the net turnover in euros invoiced monthly by CCV on the basis of the Price for Services completed. This discount will be applied directly to the CCV’s invoices sent to Cdiscount.

 

This discount will be taken into account in the comparison with the Market Price.

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