Document:

2005 Software License Agreement by & between the Registrant and Oracle USA, Inc.

 Exhibit 10.11 
 

 
 ORDERING DOCUMENT 
  

			
	Your Name	 	NETSUITE INC.
		
	Your Location	 	2955 Campus Drive
		 	Suite 100
		 	 SAN MATEO
 CA 94403-2511

	  
 ORACLE CONTRACT INFORMATION
  

	Agreement	 	Oracle License and Services Agreement
		
	Agreement Name	 	Oracle License and Services Agreement V032305tech

 This ordering document incorporates by reference the terms of the agreement specified above
(“agreement”). 
 A. PROGRAMS AND SERVICES 
 You
have ordered the program licenses and services described below for use in U.S, unless otherwise specified. 
 All fees on this ordering document are in US
Dollars 
 License Summary 
  

			
	 Description / Licence Type
	  	Quantity
	 Internet Application Server Java Edition - Processor Perpetual - Limited Use Proprietary*
	  	[**]
	 Oracle Database Enterprise Edition - Processor Perpetual - Limited Use Proprietary*
	  	[**]

 New Licenses 
  

									
	 Description / Licence Type
	  	Quantity	 	List Fee	 	Discount %	 	Net Fee
	 Internet Application Server Java Edition - Processor Perpetual - Limited Use Proprietary*
	  	[**]	 		 		 	
	 License
	  		 	[**]	 	[**]	 	[**]
	 Software Update License & Support
	  		 	[**]	 	[**]	 	[**]
	 Oracle Database Enterprise Edition - Processor Perpetual - Limited Use Proprietary*
	  	[**]	 		 		 	
	 License
	  		 	[**]	 	[**]	 	[**]
	 Software Update License & Support
	  		 	[**]	 	[**]	 	[**]

 License Upgrade 
  

									
	 List to List Existing Licenses (Terminated)
	  	CSI	 	Quantity	 	 Upgraded Licenses (New)

	 Oracle Database Enterprise Edition - Processor 2 Year - Limited Use Proprietary
	  	[**]	 	[**]	 	Oracle Database Enterprise Edition - Processor Perpetual - Limited Use Proprietary*
	 Oracle Database Enterprise Edition - Processor 4 year - Limited Use Proprietary
	  	[**]	 	[**]	 	Oracle Database Enterprise Edition - Processor Perpetual - Limited Use Proprietary*

  

 [**] – Confidential treatment has been requested for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	  	Page 1 of 6

															
	 List to List Migrated Licenses (New)
	  	Quantity	 	List Fee	 	 	List Credit	 	 	Discount %	 	 	Net Fee	 
	 Oracle Database Enterprise Edition - Processor Perpetual - Limited Use Proprietary*
	  	[**]	 			 			 			 		
	 License
	  		 	[	**]	 	[	**]	 	[	**]	 	[	**]
	 Software Update License & Support
	  		 			 			 			 	[	**]
	 Oracle Database Enterprise Edition - Processor Perpetual - Limited Use Proprietary*
	  	[**]	 			 			 			 		
	 License
	  		 	[	**]	 	[	**]	 	[	**]	 	[	**]
	 Software Update License & Support
	  		 			 			 			 	[	**]

  

							
	 	  	List Fee	 	Discount %	 	Net Fee
	 License Fees
	  	[**]	 	[**]	 	[**]
	 Product Support Fees
	  	[**]	 	[**]	 	[**]
	 License Fees for Upgrade
	  		 		 	[**]
	 Software Update License & Support Fees for Upgrade
	  		 		 	[**]
	 Net Fees
	  		 		 	[**]
	 Total Fees
	  		 		 	[**]

  

 [**] – Confidential treatment has been requested for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	  	Page 2 of 6

	B.	General Terms 

  

	 	1	Miscellaneous 

 Section A of this ordering document
specifies the programs that Oracle has made available to you for electronic download at the electronic delivery web site located at the following Internet URL: http://edelivery.oracle.com/exempt. Through the Internet URL, you can access and
electronically download to your location the software programs and program documentation for each program licensed under this ordering document. You shall have 60 days from the effective date of this ordering document to complete the download of the
programs. You agree to execute the attached Certificate of Electronic Delivery simultaneously with the execution of this ordering document, acknowledging that Oracle has provided you access to the electronic delivery web site through which you can
electronically download to your location the software programs and program documentation for each program licensed under this ordering document which is currently available in production release as of the effective date below and Oracle is under no
further shipment obligation under this ordering Document, electronic or otherwise, and shall return the Certificate of Electronic Delivery along with this signed ordering document to Oracle. For each license of the programs(s), you shall have the
right to make up to 1 copy of the programs(s), including documentation and you shall be responsible for further installation of the software. All fees due under this ordering document shall be non-cancelable and the sums paid nonrefundable except as
otherwise specified in the agreement. Should you require a replacement copy of the software, such replacement copy shall also be delivered electronically. 
 You shall not be entitled to any replacement media for the programs, other than updates provided by Oracle under Oracle technical support services as set forth in section B.2. You acknowledge and agree that you shall
not receive any media for the programs licensed as of the effective date and rights to receive media granted under the agreement shall not be applicable to the programs licensed under this ordering document as of the effective date. Further, you
acknowledge that such delivery method shall be applicable to Oracle’s delivery obligations for the initial copy of the programs made available for electronic delivery and shall not be applicable to any delivery of updates and/or technical
support services acquired under this ordering document; you shall be required to pay any applicable taxes related to the acquisition of such technical support services as specified in the agreement. 
 Pursuant to the above delivery procedure, Oracle shall not invoice you for sales tax based on the net license fees for the program licensed as of the
effective date; however, you agrees to indemnify and hold Oracle harmless from and against any claims, losses, damages, costs, and expenses arising from imposition of sales tax based on the net license fees for the programs licensed as of the
effective date. 
 The program licenses provided in this ordering document are offered separately from any other proposal for consulting
services you may receive or have received from Oracle and do not require you to purchase Oracle consulting services. You agree that you have not relied on the future availability of any programs or releases in entering into the payment obligations
in this ordering document. 
  

	 	2	Technical Support 

 Technical support consists of
annual technical support services you may have ordered. Fees for technical support are due and payable annually in advance. Technical support acquired under this ordering document shall be for a period of 12 months. Notwithstanding anything contrary
in the agreement, technical support is effective upon the effective date of this ordering document. 
 The support fees due under this
ordering document shall be reduced by the amount of unused Software Update License & Support associated with the migrated existing licenses (“technical support”), provided the invoices for such technical support have been paid in
full. The amount of unused technical support as of April 29, 2005 is [**] and represents an estimate of the support fee credit. The actual support fee reduction will be processed as of the effective date of this ordering document. 

 

	C.	Other 

  

	 	1	Customer Reference: 

 In consideration of the
discounts granted to you under this ordering document, Oracle may refer to you as a customer in sales presentations, marketing vehicles and activities. In addition you agree to become part of Oracle’s reference program by working with a
representative from Oracle Marketing to develop a customer profile for use on Oracle.com and for other promotional activities at Oracle’s discretion. The profile will include a quote from an executive of your company and your company’s
logo. 
  

 [**] –
Confidential treatment has been requested for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	  	Page 3 of 6

	 	2	Additional Licenses 

 For a period of [**] from the
effective date of this ordering document, you may acquire the programs specified on the attached price hold exhibit, provided such programs are available in production release when ordered, and provided that you have continuously maintained Software
Update License & Support for the programs licensed on this ordering document, by paying Oracle the designated license fees. You may also acquire first year Software Update License & Support for such programs by paying Oracle the
appropriate fees specified on the attached price hold exhibit. Upon your exercise of this option, where shipment is required, Oracle shall deliver 1 copy of the software media and 1 set of program documentation (in the form generally available).
Each order placed pursuant to this section must be at least $[**] in net license fees. Any relevant purchase minimums will apply to orders placed under this section. 
  

	 	3	License Summary 

 The license summary section above
provides a comprehensive list of the program licenses that you have ordered pursuant to this ordering document. The new licenses and license upgrade sections describe in further detail the program licenses and associated fees. 
  

	 	4	License Upgrade 

 You agree to upgrade licenses
previously acquired to new license types and/or program names. The existing licenses to be upgraded are specified in the License Upgrade (Terminated) column above. These licenses are upgraded to the number of licenses and license types specified in
the Upgraded Licenses (New) column above. All existing licenses that are being upgraded will be deemed terminated upon execution of this ordering document. You will no longer have any right to use the terminated licenses. If your licensing needs
increase in the future, you must purchase the necessary licenses to meet your increased needs. You will not be permitted to reinstate the terminated licenses. 
  

	 	5	Limited Use Proprietary Programs 

 The following
programs listed in section A above and marked with an asterisk (*) are limited use proprietary programs: Oracle Database Enterprise Edition—Processor Perpetual—Limited Use Proprietary* and Internet Application Server Java
Edition—Processor Perpetual -Limited Use Proprietary*. These programs may only be used with your proprietary application, NetSuite, as defined on Exhibit A, Proprietary Application Hosting Registration Form. [**]. 
  

	 	6	Internet Hosting 

 Notwithstanding the terms of the
agreement, you shall have the right to use the limited use proprietary programs as defined in section C.5 and licensed under this ordering document for the purpose of providing internet-hosting services to end users. You may allow such end
users to access the limited use proprietary programs hosted at a site which is separate and apart from your end user, for the end user’s business operations and/or to provide services to third parties using the limited use proprietary programs,
provided that all such use shall be subject to the terms of this ordering document and the agreement. The limited use proprietary programs may not be installed at the end user’s site. You shall not resell or assign your program license to the
end user and you shall not provide the end user with access to any Oracle E-Business Suite programs. You agree to be financially responsible to Oracle for all damages or losses resulting from the end user’s breach of these terms. The personnel
accessing and computers running the limited use proprietary programs shall be included in determining the quantity of program licenses deployed by you. 
  

	D.	Additional Agreement Terms 

  

	 	1	The following terms amend the attached Oracle License and Services Agreement. 

 After the first sentence of the third paragraph of the Technical Support section, the following sentence shall be inserted: 
 [**] 
  

 [**] – Confidential treatment has been requested for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	  	Page 4 of 6

 

 
 ORDERING DOCUMENT 
  

							
	 Contract
	  	NETSUITE INC	  	Technical Contact	  	NETSUITE INC
	 Administrator
	  		  		  	
				
		  		  	Location	  	2955 Campus Drive
	 Location
	  	2955 Campus Drive	  		  	Suite 100
		  	Suite 100	  		  	SAN MATEO
		  	SAN MATEO	  		  	CA 94403-2511
		  	CA 94403-2511	  		  	
				
	 Contact
	  	Subrainimian Narasimhan	  	Contact	  	Dave Lipscomb
				
	 Phone
	  	650-627-1000	  	Phone	  	650-627-1000
				
	 Email Address
	  	snarasimhan@netsuite.com	  	Email Address	  	dlipscom@netsuite.com
	
	 This quote is valid through April 29, 2005 and shall become binding upon execution by you and acceptance by
Oracle.

				
	 NETSUITE INC
	  		  	ORACLE USA, INC.	  	
				
	 Authorized Signature
	  	 /s/ James McGeever
	  	Authorized Signature	  	  

				
	 Name
	  	 James McGeever
	  	Name	  	  

				
	 Title
	  	 C.F.O.
	  	Title	  	  

				
	 Signature Date
	  	 4/27/05
	  	Title	  	  

				
	 Effective Date
	  	  
	  	(to be completed by Oracle)	  	

  

			
	Confidential	  	Page 5 of 6

 Price Hold Exhibit 
  

									
	 Program
	  	 License Type
	  	Quantity	  	License Fee	 	First Year
Software Update
License & Support Fee
	 Oracle Database Enterprise Edition
	  	 Processor Perpetual -
 Limited Use Proprietary*
	  	1	  	[**]	 	[**]
					
	 Internet Application Server Java Edition
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 Real Application Clusters
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 OLAP
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 Data Mining
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 Tuning Pack
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 Diagnostics Pack
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 Change Management Pack
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]
					
	 Configuration Management Pack
	  	 Processor Perpetual -
 Limited Use
Proprietary*
	  	1	  	[**]	 	[**]

	*	The programs listed above marked with an asterisk may only be used pursuant to section C.5 of the ordering document to which this price hold exhibit is attached.

  
 [**] – Confidential treatment has been requested for the
bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	  	Page 6 of 6

 

 
 ORACLE LICENSE AND SERVICES AGREEMENT 
  

	A.	Agreement Definitions 

 “You” and “your” refers
to the individual or entity that has executed this agreement (“agreement”) and ordered Oracle programs and/or services from Oracle USA, Inc. (“Oracle”) or an authorized distributor. The term “programs” refers to the
software products owned or distributed by Oracle which you have ordered, program documentation, and any program updates acquired through technical support. The term “services” refers to technical support, education, outsourcing, consulting
or other services which you have ordered. 
  

	B.	Applicability of Agreement 

 This agreement is valid for the order
to which this agreement accompanies. 
  

	C.	Rights Granted 

 Upon Oracle’s acceptance of your order, you
have the limited right to use the programs and receive any services you ordered solely for your internal business operations and subject to the terms of this agreement, including the definitions and rules set forth in the order and the program
documentation. You may allow your agents and contractors to use the programs for this purpose and you are responsible for their compliance with this agreement in such use. If accepted, Oracle will notify you and this notice will include a copy of
your agreement. Program documentation is either delivered with the programs, or you may access the documentation online at http://oracle.com/contracts. Services are provided based on Oracle’s policies for the applicable services ordered, which
are subject to change, and the specific policies applicable to you, and how to access them, will be specified on your order. Upon payment for services, you will have a perpetual, non-exclusive, non-assignable, royalty free license to use for your
internal business operations anything developed by Oracle and delivered to you under this agreement; however, certain deliverables may be subject to additional license terms provided in the ordering document 
 The services provided under this agreement may be related to your license to use programs which you acquire under a separate order. The agreement referenced in that
order shall govern your use of such programs. Any services acquired from Oracle are bid separately from such program licenses, and you may acquire either services or such program licenses without acquiring the other. 
  

	D.	Ownership and Restrictions 

 Oracle retains all ownership and
intellectual property rights to the programs and anything developed by Oracle and delivered to you under this agreement resulting from the services. You may make a sufficient number of copies of each program for your licensed use and one copy of
each program media. 
 You may not: 
  

	•	 	 remove or modify any program markings or any notice of Oracle’s proprietary rights; 

  

	•	 	 make the programs or materials resulting from the services available in any manner to any third party for use in the third party’s business operations (unless
such access is expressly permitted for the specific program license or materials from the services you have acquired); 

  

	•	 	 cause or permit reverse engineering (unless required by law for interoperability), disassembly or decompilation of the programs; or 

  

	•	 	 disclose results of any program benchmark tests without Oracle’s prior written consent. 

  

	E.	Warranties, Disclaimers and Exclusive Remedies 

 Oracle warrants
that a program licensed to you will operate in all material respects as described in the applicable program documentation for one year after delivery. You must notify Oracle of any program warranty deficiency within one year after delivery. Oracle
also warrants that services ordered will be provided in a professional manner consistent with industry standards. You must notify Oracle of any services warranty deficiencies within 90 days from performance of the services described in the ordering
document 
 ORACLE DOES NOT GUARANTEE THAT THE PROGRAMS WILL PERFORM ERROR-FREE OR UNINTERRUPTED OR THAT ORACLE WILL CORRECT ALL PROGRAM ERRORS. TO THE
EXTENT PERMITTED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
  

			
	Confidential	  	Page 1 of 7

 FOR ANY BREACH OF THE ABOVE WARRANTIES, YOUR EXCLUSIVE REMEDY, AND ORACLE’S ENTIRE LIABILITY, SHALL BE:
(A) THE CORRECTION OF PROGRAM ERRORS THAT CAUSE BREACH OF THE WARRANTY, OR IF ORACLE CANNOT SUBSTANTIALLY CORRECT SUCH BREACH IN A COMMERCIALLY REASONABLE MANNER, YOU MAY END YOUR PROGRAM LICENSE AND RECOVER THE FEES PAID TO ORACLE FOR THE
PROGRAM LICENSE AND ANY UNUSED, PREPAID TECHNICAL SUPPORT FEES YOU HAVE PAID FOR THE PROGRAM LICENSE; OR (B) THE REPERFORMANCE OF THE DEFICIENT SERVICES, OR IF ORACLE CANNOT SUBSTANTIALLY CORRECT A BREACH IN A COMMERCIALLY REASONABLE MANNER,
YOU MAY END THE RELEVANT SERVICES AND RECOVER THE FEES PAID TO ORACLE FOR THE DEFICIENT SERVICES. 
  

	F.	Trial Programs 

 You may order trial programs, or Oracle may include
additional programs with your order which you may use for trial, non-production purposes only. You may not use the trial programs to provide or attend third party training on the content and/or functionality of the programs. You have 30 days from
the delivery date to evaluate these programs. If you decide to use any of these programs after the 30 day trial period, you must obtain a license for such programs from Oracle or an authorized distributor. If you decide not to obtain a license for
any program after the 30 day trial period, you will cease using and will delete any such programs from your computer systems. Programs licensed for trial purposes are provided “as is” and Oracle does not provide technical support or offer
any warranties for these programs. 
  

	G.	Indemnification 

 If someone makes a claim against either you or
Oracle (“Recipient” which may refer to you or Oracle depending upon which party received the Material), that any information, design, specification, instruction, software, data, or material (“Material”) furnished by either you or
Oracle (“Provider” which may refer to you or Oracle depending on which party provided the Material), and used by the Recipient infringes its intellectual property rights, the Provider will indemnify the Recipient against the claim if the
Recipient does the following: 
  

	•	 	 notifies the Provider promptly in writing, not later than 30 days after the Recipient receives notice of the claim (or sooner if required by applicable law);

  

	•	 	 gives the Provider sole control of the defense and any settlement negotiations; and 

  

	•	 	 gives the Provider the information, authority, and assistance the Provider needs to defend against or settle the claim. 

 If the Provider believes or it is determined that any of the Material may have violated someone else’s intellectual property rights, the Provider may choose to
either modify the Material to be non-infringing (while substantially preserving its utility or functionality) or obtain a license to allow for continued use, or if these alternatives are not commercially reasonable, the Provider may end the license
for, and require return of, the applicable Material and refund any fees the Recipient may have paid for it and any unused, prepaid technical support fees you have paid for the license. If you are the Provider and such return materially affects
Oracle’s ability to meet its obligations under the relevant order, then Oracle may, at its option and upon 30 days prior written notice, terminate the order. The Provider will not indemnify the Recipient if the Recipient alters the Material or
uses it outside the scope of use identified in the Provider’s user documentation or if the Recipient uses a version of the Materials which has been superseded, if the infringement claim could have been avoided by using an unaltered current
version of the Material which was provided to the Recipient. The Provider will not indemnify the Recipient to the extent that an infringement claim is based upon any information, design, specification, instruction, software, data, or material not
furnished by the Provider. Oracle will not indemnify you to the extent that an infringement claim is based upon the combination of any Material with any products or services not provided by Oracle. This section provides the parties’ exclusive
remedy for any infringement claims or damages. 
  

	H.	Technical Support 

 For purposes of the ordering document, technical
support consists of annual technical support services you may have ordered. If ordered, annual technical support (including first year and all subsequent years) is provided under Oracle’s technical support policies in effect at the time the
services are provided. The technical support policies, incorporated in this agreement, are subject to change at Oracle’s discretion; however, Oracle will not materially reduce the level of services provided for supported programs during the
period for which fees for technical support have been paid. You should review the policies prior to entering into the ordering document for the applicable services. You may access the current version of the technical support policies at
http://oracle.com/contracts. 
 Technical support is effective upon the effective date of the ordering document unless otherwise stated in your order. If
your order was placed through the Oracle Store, the effective date is the date your order was accepted by Oracle. 
  

			
	Confidential	  	Page 2 of 7

 Technical support acquired with your order may be renewed annually and, if you renew technical support for the same
number of licenses for the same programs, for the first and second renewal years the fee for technical support will not increase by more than 4% over the prior year’s fees. If your order is fulfilled by a member of Oracle’s partner
program, the fee for technical support for the first renewal year will be the price quoted to you by your partner; the fee for technical support for the second renewal year will not increase by more than 4% over the prior year’s fees.

 If you decide to purchase technical support for any license within a license set, you are required to purchase technical support at the same level for all
licenses within that license set. You may desupport a subset of licenses in a license set only if you agree to terminate that subset of licenses. The technical support fees for the remaining licenses will be priced in accordance with the technical
support policies in effect at the time of termination. Oracle’s license set definition is available in the current technical support policies. If you decide not to purchase technical support, you may not update any unsupported program licenses
with new versions of the program. 
 Oracle reserves the right to desupport its programs or particular versions of its programs. You will be notified in
advance when Oracle determines that a program is to be desupported. Such desupport notices, which are posted at Oracle’s customer support web site, MetaLink (or Oracle’s then current customer support web site), contain desupport dates,
information about availability of Extended Support and Extended Maintenance Support and information about migration paths for certain features. The desupport notices are subject to change; Oracle will provide updated desupport notices on MetaLink
(or Oracle’s then current customer support web site) as necessary. 
  

	I.	End of Agreement 

 If either of us breaches a material term of this
agreement and fails to correct the breach within 30 days of written specification of the breach, the other party may terminate this agreement. If Oracle ends this agreement as specified in the preceding sentence or end the license for the program
under the Indemnification section, you must pay within 30 days all amounts which have accrued prior to such end, as well as all sums remaining unpaid for programs ordered and/or services received under this agreement plus related taxes and expenses.
Except for nonpayment of fees, we each agree to extend the 30 day period for so long as the breaching party continues reasonable efforts to cure the breach. You agree that if you are in default under this agreement, you may not use those programs
and/or services ordered. You further agree that if you have used an Oracle Finance Division contract to pay for the fees due under an order and you are in default under that contract, you may not use the programs and/or services ordered and Oracle
may end this agreement. Provisions that survive termination or expiration include those relating to limitation of liability, infringement indemnity, payment, and others which by their nature are intended to survive. 
  

	J.	Fees and Taxes 

 All fees payable to Oracle are due within 30 days
from the invoice date. You agree to pay any sales, value-added or other similar taxes imposed by applicable law that Oracle must pay based on the programs and/or services you ordered, except for taxes based on Oracle’s income. Also, you will
reimburse Oracle for reasonable expenses related to providing the services. Fees for services listed in an ordering document are exclusive of taxes and expenses. You agree that you have not relied on the future availability of any programs or
updates in entering into the payment obligations in your order. 
  

	K.	Nondisclosure 

 By virtue of this agreement, the parties may have
access to information that is confidential to one another (“confidential information”). We each agree to disclose only information that is required for the performance of obligations under this agreement. Confidential information shall be
limited to the terms and pricing under this agreement, and all information clearly identified as confidential. 
 A party’s confidential information
shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party’s lawful possession prior to the disclosure and had not been obtained by the
other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (d) is independently developed by the other party. 
 We each agree to hold each other’s confidential information in confidence for a period of three years from the date of disclosure. Also, we each agree to disclose
confidential information only to those employees or agents who are required to protect it against unauthorized disclosure. Nothing shall prevent either party from disclosing the terms or pricing under this agreement or orders submitted under this
agreement in any legal proceeding arising from or in connection with this agreement or disclosing the information to a federal or state governmental entity as required by law. 
  

			
	Confidential	  	Page 3 of 7

	L.	Entire Agreement 

 You agree that this agreement and the information
which is incorporated into this agreement by written reference (including reference to information contained in a URL or referenced policy), together with the applicable order, are the complete agreement for the programs and/or services ordered by
you, and that this agreement supersedes all prior or contemporaneous agreements or representations, written or oral, regarding such programs and/or services. If any term of this agreement is found to be invalid or unenforceable, the remaining
provisions will remain effective. It is expressly agreed that the terms of this agreement and any Oracle ordering document shall supersede the terms in any purchase order or other non-Oracle ordering document and no terms included in any such
purchase order or other non-Oracle ordering document shall apply to the programs and/or services ordered. This agreement and ordering documents may not be modified and the rights and restrictions may not be altered or waived except in a writing
signed or accepted online through the Oracle Store by authorized representatives of you and of Oracle. Any notice required under this agreement shall be provided to the other party in writing. 
  

	M.	Limitation of Liability 

 NEITHER PARTY SHALL BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR DATA USE. ORACLE’S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR ORDER, WHETHER IN CONTRACT OR
TORT, OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT OF THE FEES YOU PAID ORACLE UNDER THIS AGREEMENT, AND IF SUCH DAMAGES RESULT FROM YOUR USE OF PROGRAMS OR SERVICES, SUCH LIABILITY SHALL BE LIMITED TO THE FEES YOU PAID ORACLE FOR THE DEFICIENT
PROGRAM OR SERVICES GIVING RISE TO THE LIABILITY. 
  

	N.	Export 

 Export laws and regulations of the United States and any
other relevant local export laws and regulations apply to the programs. You agree that such export control laws govern your use of the programs (including technical data) and any services deliverables provided under this agreement, and you agree to
comply with all such export laws and regulations (including “deemed export” and “deemed reexport” regulations. You agree that no data, information, program and/or materials resulting from services (or direct product thereof) will
be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology.

  

	O.	Other 

 This agreement is governed by the substantive and procedural
laws of California and you and Oracle agree to submit to the exclusive jurisdiction of, and venue in, the courts in San Francisco, San Mateo, or Santa Clara counties in California in any dispute arising out of or relating to this agreement.

 If you have a dispute with Oracle or if you wish to provide a notice under the Indemnification section of this agreement, or if you become subject to
insolvency or other similar legal proceedings, you will promptly send written notice to: Oracle USA, Inc., 500 Oracle Parkway, Redwood City, California, United States, 94065, Attention: General Counsel, Legal Department. 
 You may not assign this agreement or give or transfer the programs and/or any services or an interest in them to another individual or entity. If you grant a security
interest in the programs and/or any services deliverables, the secured party has no right to use or transfer the programs and/or any services deliverables, and if you decide to finance your acquisition of the programs and/or any services, you will
follow Oracle’s policies regarding financing which are at http://oracle.com/contracts. 
 Except for actions for nonpayment or breach of Oracle’s
proprietary rights, no action, regardless of form, arising out of or relating to this agreement may be brought by either party more than two years after the cause of action has accrued. 
 Upon 45 days written notice, Oracle may audit your use of the programs. You agree to cooperate with Oracle’s audit and provide reasonable assistance and access to information. You agree to pay within 30 days of
written notification any fees applicable to your use of the programs in excess of your license rights. If you do not pay, Oracle can end your technical support, licenses and/or this agreement. You agree that Oracle shall not be responsible for any
of your costs incurred in cooperating with the audit. 
 The Uniform Computer Information Transactions Act does not apply to this agreement. 
  

	P.	Force Majeure 

 Neither of us shall be responsible for failure or
delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any
export or other license); other event outside the reasonable control of the obligated party. We both will 

  

			
	Confidential	  	Page 4 of 7

 
use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 90 days, either of us may cancel unperformed
services upon written notice. This section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or your obligation to pay for services provided. 
  

	Q.	License Definitions and Rules 

 To fully understand your license
grant, you need to review the definition for the licensing metric and term designation as well as the licensing rules which are listed below. 
 Adapter: is defined as each software code interface, installed on each Oracle Internet Application Server Enterprise Edition, which facilitates communication of information between each version of a third party software application
or system and Oracle programs. 
 Collaboration Program User: is defined as an individual authorized by you to use the programs which are installed on
a single server or on multiple servers regardless of whether the individual is actively using the programs at any given time. For the purposes of counting and licensing the number of Web Conferencing users, a Collaboration Program User within your
company is defined as a user able to initiate, or host, a web conference and also participate in a web conference; all participants in the web conference external to your company and attending a web conference are not required to be licensed.

 Computer: is defined as the computer on which the programs are installed. A Computer license allows you to use the licensed program on a single
specified computer. 
 Hosted Named User: is defined as an individual authorized by you to access the hosted service, regardless of whether the
individual is actively accessing the hosted service at any given time. 
 iLearning Subscription: is defined as a web based learning environment that
is made available to you subject to the terms of this agreement and Oracle’s iLeaming Subscription Policies. Oracle’s iLearning Subscription Policies may. be accessed at http://oracle.com/contracts, and may be updated by Oracle from time
to time without notice to you. 
 Implementation Services, Packaged Methods, Architecture Services, Accelerator Services, Assessment Services and
Workshops 
 Each Implementation Service, Packaged Method, Architecture Service, Accelerator Service, Assessment Service and Workshop is provided subject
to the statement of obligation for that particular offering and Oracle’s consulting services policies. Oracle’s consulting services policies may be accessed at http://oracle.com/contracts, and are subject to change. 
 Learning Credits: may be used to acquire education products and services offered in the Oracle University online catalogue posted at
www.oracle.com/education under the terms specified therein. Learning credits may only be used to acquire products and services at the list price in effect at the time you order the relevant product or service, and may not be used for any
product or service that is subject to a discount or a promotion when you order the relevant product or service. The list price will be reduced by applying the discount specified above. Notwithstanding anything to the contrary in the previous three
sentences, learning credits may also be used to pay taxes, materials and/or expenses related to your order; however, the discount specified above will not be applied to such taxes, materials and/or expenses. Learning credits are valid for a period
of 12 months from the date your order is accepted by Oracle, and you must acquire products and must use any acquired services prior to the end of such period. You may only use learning credits in the country in which you acquired them, may not use
them as a payment method for additional learning credits, and may not use different learning credits accounts to acquire a single product or service or to pay related taxes, materials and/or expenses. Learning credits are non-transferable and
non-assignable. You may be required to execute standard Oracle ordering materials when using learning credits to order products or services. 
 Named User
Plus: is defined as an individual authorized by you to use the programs which are installed on a single server or multiple servers, regardless of whether the individual is actively using the programs at any given time. A non human operated
device will be counted as a named user plus in addition to all individuals authorized to use the programs, if such devices can access the programs. If multiplexing hardware or software (e.g., a TP monitor or a web server product) is used, this
number must be measured at the multiplexing front end. Automated batching of data from computer to computer is permitted. You are responsible for ensuring that the named user plus per processor minimums are maintained for the programs contained in
the user minimum table in the licensing rules section; the minimums table provides for the minimum number of named users plus required and all actual users must be licensed. 
 Oracle Finance Division Contract: is a contract between you and Oracle (or one of Oracle’s affiliates) that provides for payments over time of some or all of the sums due under your order. 
  

			
	Confidential	  	Page 5 of 7

 Oracle University Online Service: the Oracle University Online Service is a web based learning environment
comprised of both individual Oracle University Online Courses (“Online Courses”) as well as such courses bundled together as the Oracle University Online Library (“Online Library”). A Premium Online Library may be available in
certain foreign languages. The Oracle University Online service is made available to you subject to the terms of this agreement and Oracle University’s Online Hosting Access Policies. Oracle University’s Online Hosting Access Policies are
located at www.oracle.com/education/oln/index.html, and may be updated by Oracle from time to time without notice to you. You acknowledge that you will create and activate an administrator account and password and that the Oracle University Online
Service is available on http://www.oracle.com/education/oln. Notwithstanding anything to the contrary in the agreement, Oracle does not warrant that the Oracle University Online service will be provided uninterrupted or error-free.

 If you acquire the Online Library, the term shall be one year from the effective date of your order. At the end of the term, you may renew your order for
an additional one year term at the then current Online Library rate by contacting your local Oracle Education Sales Office. If you choose not to renew the membership, all rights to use the Online Library shall cease. 
 You may acquire under a separate order the Premium Online Library or an individual Online Course for a term of 6 months from the effective date of your order. At the end
of the term, you may renew your order for an additional 6 month term at the then current Premium Online Library or individual Online Course rate by contacting your local Oracle Education Sales Office. If you choose not to renew the membership, all
rights to use the Premium Online Library or the Online Course shall cease. 
 Processor: shall be defined as all processors where the Oracle programs
are installed and/or running. Programs licensed on a Processor basis may be accessed by your internal users (including agents and contractors) and by third party users. For the purposes of counting the number of processors which require licensing, a
multicore chip with “n” processor cores shall be counted as “n” processors. 
 Program Documentation: is defined as the program
user manual and program installation manuals. 
 Technical Reference Manuals 
 Technical Reference Manuals (“TRMs”) are Oracle’s confidential information. You shall use the TRMs solely for your internal data processing operations for purposes of: (a) implementing applications
programs, (b) interfacing other software and hardware systems to the applications programs and (c) building extensions to applications programs. You shall not disclose, use or permit the disclosure or use by others of the TRMs for any
other purpose. You shall not use the TRMs to create software that performs the same or similar functions as any of Oracle products. You agree: (a) to exercise either at least the same degree of care to safeguard the confidentiality of the TRMs
as you exercise to safeguard the confidentiality of your own most important confidential information or a reasonable degree of care, whichever is greater; (b) to maintain agreements with your employees and agents that protect the
confidentiality and proprietary rights of the confidential information of third parties such as Oracle and instruct your employees and agents of these requirements for the TRMs; (c) restrict disclosure of the TRMs to those of your employees and
agents who have a “need to know” consistent with the purposes for which such TRMs were disclosed; (d) maintain the TRMs at all times on your premises; and (e) not to remove or destroy any proprietary or confidential legends or
markings placed upon the TRMs. Oracle shall retain all title, copyright and other proprietary rights in the TRMs. TRMs are provided to you “as-is” without any warranty of any kind. Upon termination, you shall cease using, and shall return
or destroy, all copies of the applicable TRMs. 
 Term Designation 
 If your program license does not specify a term, the program license is perpetual and shall continue unless terminated as otherwise provided in the agreement. 
 1, 2, 3, 4, 5 Year Terms: A program license specifying a 1, 2, 3, 4 or 5 Year Term shall commence on the effective date of the order and shall continue for the
specified period. At the end of the specified period the program license shall terminate. 
 1 Year Hosting Term: A program license specifying a 1
Year Hosting Term shall commence on the effective date of the order and shall continue for a period of 1 year. At the end of the 1 year the program license shall terminate. A program license specifying a 1 Year Hosting Term may only be used for
providing internet hosting services. 
 1 Year Oracle Hosted Term: A program license specifying a 1 Year Oracle Hosted Term shall commence on the
effective date of the order and shall continue for a period of 1 year. At the end of the 1 year the program license shall terminate. A program license specifying a 1 Year Oracle Hosted Term must be hosted by Oracle.com via Computer and
Administration services. 
  

			
	Confidential	  	Page 6 of 7

 1 Year Subscription: A program license specifying a 1 Year Subscription shall commence on the effective date of
the order and shall continue for a period of 1 year. At the end of the 1 year the program license shall terminate. 
 Licensing Rules

 Failover: Your license for the following programs, Oracle Database (Enterprise Edition, Standard Edition or Standard Edition One) and Oracle
Internet Application Server (Enterprise Edition, Standard Edition, Standard Edition One or Java Edition) includes the right to run the licensed program(s) on an unlicensed spare computer in a failover environment for up to a total of ten separate
days in any given calendar year. Any use beyond the right granted in the previous sentence must be licensed separately and the same license metric must be used when licensing the program(s). 
 Testing: For the purpose of testing physical copies of backups, your license for the Oracle Database (Enterprise Edition, Standard Edition or Standard Edition
One) includes the right to run the database on an unlicensed computer for up to four times, not exceeding 2 days per testing, in any given calendar year. 
 You are responsible for ensuring that the following restrictions are not violated: 
  

	•	 	 Oracle Database Standard Edition may only be used on machines which have the ability to run a maximum of four processors or on a cluster of machines supporting up
to a maximum of four processors per cluster. 

  

	•	 	 Oracle Standard Edition One may only be used on machines which have the ability to run a maximum of two processors. 

  

	•	 	 The number of TRACE licenses (Rdb Server Option) must match the number of licenses of the associated database. 

  

	•	 	 The number of Diagnostics Pack and/or Configuration Management Pack licenses must match the number of licenses of the associated Internet Application Server program
(Enterprise Edition, Standard Edition or Java Edition). The number of Identity Management licenses must match the number of licenses of the associated Internet Application Server Standard Edition program. 

 If you purchase Named User Plus licenses for the programs listed below, you must maintain the following user minimums and user maximums: 
  

			
	 Program
	    	 Named User Plus Minimum

	Oracle Database Enterprise Edition	    	25 Named Users Plus per Processor
	Rdb Enterprise Edition	    	25 Named Users Plus per Processor
	CODASYL DBMS	    	25 Named Users Plus per Processor
	Message Broker	    	10 Named Users Plus per Processor
	TopLink	    	10 Named Users Plus per Processor
	Internet Application Server Java Edition	    	10 Named Users Plus per Processor
	Internet Application Server Standard Edition	    	10 Named Users Plus per Processor
	Internet Application Server Enterprise Edition	    	10 Named Users Plus per Processor
		
	 Program
	    	 Named User Plus Maximum

	Personal Edition	    	1 Named User Plus per database

 The number of licenses for the programs listed below must match the number of licenses of the associated
database and if you purchase Named User Plus licenses for these programs, you must maintain, at a minimum, 25 Named Users Plus per Processor per associated database: 
 Real Application Clusters, Partitioning, OLAP, Data Mining, Spatial, Advanced Security, Label Security, Diagnostics Pack, Tuning Pack, Change Management Pack, Configuration Management Pack 
 The effective date of this agreement shall be
                                        
                    , 2005. (to be completed by Oracle) 
  

									
	Company Name: NetSuite, Inc.	 		 	ORACLE USA, INC.
					
	Authorized	 		 		 	Authorized	 	
	Signature:	 	 /s/ James McGeever
	 		 	Signature:	 	  

	Name:	 	 James McGeever
	 		 	Name:	 	  

	Title:	 	 C.F.O.
	 		 	Title:	 	  

	Signature Date:	 	 4/27/05
	 		 	Signature Date:	 	  

  

			
	Confidential	  	Page 7 of 7

 

 
  

									
	Credit Corporation        	 		  	Payment Plan Agreement
				
	 Customer:
	 	 NetSuite, Inc.
	 		  	Executed by Customer (authorized signature):
		 		 		  	By:	 	 /s/ James McGeever

	 Address:
	 	 2955 Campus Dr
	 		  	Name:	 	 James McGeever

		 	  
	 		  	Title:	 	 C.F.O.

		 	 San Mateo CA 94403-2511
	 		  	Executed by Oracle Credit Corporation:
	 Phone:
	 	  
	 		  	By:	 	 /s/ Nancy Coquioco

	 PPA No.:
	 	 4256
	 		  	Name:	 	 Nancy Coquioco

	 Effective Date:
	 	 28-Apr-05
	 		  	Title:	 	 Contracts Manager

 The Payment Plan Agreement (“PPA”) is entered into by Customer and Oracle Credit Corporation
(“OCC”) to provide for the payment of the System Price specified in a Payment Schedule on an installment basis. The System (as defined below) is being acquired from Oracle Corporation, an alliance member/agent of Oracle Corporation or
any other party providing any portion of the System (“Supplier”). Each Payment Schedule shall specify the Software and other products and services, which items together with any upgrade, transfer, substitution, or replacement thereof,
shall comprise the “System.” Each Payment Schedule shall Incorporate the terms and conditions of the PPA to form a “Contract,” and the System specified therein shall be subject to the terms and conditions of such Contract. The
System shall be licensed or provided to Customer directly by Supplier pursuant to the terms of the Order and Agreement specified in the Contract. Except as provided under the Contract, Customer’s rights and remedies under the Order and
Agreement, including Supplier’s warranty and refund provisions, shall not be affected. 
 1. PAYMENT SCHEDULE: Customer agrees to pay OCC the
Payment Amounts in accordance with the Contract, with each payment due and payable on the applicable Due Date. If full payment of each Payment Amount and other amounts payable is not received by OCC within 10 days of each Due Date, Customer agrees
to pay to OCC Interest on the overdue amount at the rate equal to the lesser of one and one-half percent (1.5%) per month, or the maximum amount allowed by law. Unless stated otherwise, Payment Amounts exclude any applicable sales, use,
property or any other tax allocable to the System, Agreement or Contract (“Taxes”). Any amounts or any Taxes payable under the Agreement which are not added to the Payment Amounts due under the Contract are due and payable by Customer, and
Customer shall remain liable for any filing obligations. Customer’s obligation to remit Payment Amounts to OCC or its assignee in accordance with the Contract is absolute, unconditional, noncancellable, independent, and shall not be subject to
any abatement, set-off, claim, counterclaim, adjustment, reduction, or defense for any reason, including but not limited to, any termination of any Agreement, or performance of the System. 
 2. ASSIGNMENT: Customer hereby consents to OCC’s assignment of all or a portion of its rights and interests in and to the Contract to third-parties
(“Assignee”). OCC shall provide Customer notice thereof. Customer and OCC agree that Assignee shall not, because of such assignment, assume any of OCC’s or Supplier’s obligations to Customer. Customer shall not assert against
Assignee any claim, defense, counterclaim or setoff that Customer may have against OCC or Supplier. Customer waives all rights to make any claim against Assignee for any loss or damage of the System or breach of any warranty, express or implied, as
to any matter whatsoever, including but not limited to the System and service performance, functionality, features, merchantability or fitness for a particular purpose, or any indirect, incidental or consequential damages or loss of business.
Customer shall pay Assignee all amounts due and payable under the Contract, but shall pursue any claims under any Agreement solely against Supplier. Except when a Default occurs, neither OCC nor Assignee will interfere with Customer’s quiet
enjoyment or use of the System in accordance with the Agreement’s terms and conditions. 
 3. DEFAULT; REMEDIES: Any of the following shall
constitute a Default under the Contract: (i) Customer fails to pay when due any sums due under any Contract; (ii) Customer breaches any representation or fails to perform any obligation in any Contract; (iii) Customer materially
breaches or terminates the license relating to Software; (iv) Customer defaults under a material agreement with Assignee; or (v) Customer becomes insolvent or makes an assignment for the benefit of creditors, or a trustee or receiver is
appointed for Customer or for a substantial part of its assets, or bankruptcy, reorganization or insolvency proceedings shall be Instituted by or against Customer. 
 In the event of a Default that Is not cured within thirty (30) days of its occurrence, OCC may: (i) require all outstanding Payment Amounts and other sums due and scheduled to become due (discounted at the lesser of the rate in
the Contract or five percent (5%) per annum simple interest) to become immediately due and payable by Customer; (ii) pursue any rights provided under the Agreement, as well as terminate all of Customer’s rights to use the System and
related services, and Customer agrees to cease all use of the System; and (iii) pursue any other rights or remedies available at law or in equity. In the event OCC Institutes any action for the enforcement of the collection of Payment Amounts,
there shall be due from Customer, in addition to the amounts due above, all costs and expenses of such action, including reasonable attorneys’ fees. No failure or delay on the part of OCC to exercise any right or remedy hereunder shall operate
as a waiver thereof, or as a waiver of any subsequent breach. All remedies are cumulative and not exclusive. Customer acknowledges that upon a default under the Contract, no party shall license, lease, transfer or use any Software in mitigation of
any damages resulting from Customer’s Default. 
 4. CUSTOMER’S REPRESENTATIONS AND COVENANTS: Customer represents that, throughout the term
of the Contract, the Contract has been duly authorized and constitutes a legal, valid, binding and enforceable agreement of Customer. Any transfer or assignment of Customer’s rights or obligations in the System, or under the Agreement or the
Contract shall require OCC’s and Assignee’s prior written consent. A transfer shall include a change in majority ownership of Customer. Customer agrees to promptly execute any ancillary documents and take further actions as OCC or Assignee
may reasonably request, including, but not limited to, assignment notifications, acceptance certificates, certificates of authorization, registrations, and filings. Customer agrees to provide copies of Customer’s balance sheet, income
statement, and other financial reports as OCC or Assignee may reasonably request. 
 5. MISCELLANEOUS: The Contract shall constitute the entire
agreement between Customer and OCC regarding the subject matter herein and shall supersede any inconsistent terms set forth in the Order, Agreement or any related agreements, Customer purchase orders and all prior oral and written understandings. If
any provision of the Contract is invalid, such invalidity shall not affect the enforceability of the remaining terms of the Contract. Customer’s obligations under the Contract shall commence on the Effective Date specified therein. Except for
payment terms specified in the Contract, Customer remains responsible for all the obligations under each Agreement. Each Payment Schedule, and any changes to a Contract or any related document, shall take effect when executed by OCC. The Contract
shall be governed by the laws of the State of California and shall be deemed executed in Redwood Shores, CA as of the Contract Effective Date. 
  

			
	Confidential	  	

			
	

	  	Oracle Term License Lease Schedule
	 Page 1 of  3
	  	No. 14123

  

															
	Customer:	  	 NetSuite, Inc.
	 		 	Executed by Customer (authorized signature):	 	
		  	  
	 		 	By:	 	 /s/ James McGeever
	 	
	Address:	  	 2955 Campus Dr
	 		 	Name:	 	 James McGeever
	 	
		  	  
	 		 	Title:	 	 CFO
	 	
		  	 San Mateo CA 94403-2511
	 		 	Executed by Lessor/Supplier: Oracle USA, Inc.	 	
	Contact:	  	  
	 		 	 	
	Phone:	  	  
	 	Email Notice:	  	  
	 		 	By:	 	 /s/ Nancy Coquioco
	 	
	Order:	  	 001781032 Issued
	 	dated	  	 27-Apr-05
	 		 	Name:	 	 Nancy Coquioco
	 	
	Agreement:	  	 0LSAV032305 tech
	 	dated	  	  
	 		 	Title:	 	 Contracts Manager
	 	
	PPA No.:	  	 4256
	 	dated	  	 28-Apr-05
	 		 	Payment Schedule Effective Date: 28-Apr-05	 	

  

																	
	System:	  		  		  		  	Payment Schedule:	  		  		  		  	
		  		  		  		  	Payment Amount	  	Due Date	  		  		  	
	Software:	  	[**]	  		  		  	[**]@[**]	  	[**]	  		  		  	
	Support:	  	[**] 2 Year(s)	  		  		  	[**]@[**]	  	[**]	  		  		  	
	Education:	  	[**]	  		  		  	[**]@[**]	  	[**]	  		  		  	
	Other:	  	[**] Support Credit	  		  		  	[**]@[**]	  	[**]	  		  		  	
	System Price:	  	[**]	  		  		  	[**] payments due and payable as set forth above

 Transaction Specific Terms: 
 For this Contract, the rate used in PPA Section 3, Paragraph 2, Subsection (i) shall be the lesser of the rate in the Contract or [**]. Future increases in support fees, if any, are not included in the
System Price or Payment Amounts. Such increases shall be due separately to Oracle from Customer. 
  

											
	 License Term: [**]
	  	Purchase Price: [**]	  		  		  	Renewal Terms:	  	 See Below

 End of Term Options: If Customer does not exercise one of the below End of Term Options, Lessor may extend
the License Term for Software on a month to month basis at the then prevailing terms and rates, and support will be billed and collected pursuant to the Order, until Customer exercises one of these options. 
 Purchase Option: Acquire the rights granted under the Order and Agreement with respect to the System, and upon paying the Purchase Price in full, Customer’s
rights in the System will revert back to those granted under the Order and Agreement; 
 Renewal Option: Extend the initial License Term and any
renewal of Support for an additional period under the then prevailing terms and rates or Renewal Terms, if listed above, but in no event will the License Term for the System, including Software and Support, be extended beyond the license term
originally granted under the Order and Agreement; or 
 Return Option: Terminate this Contract, return all Software pursuant to the terms of the Order
and Agreement and pay all outstanding payment obligations. 
 Optional   ̈
    (if this box is checked): 
 The Customer has ordered the System from an
alliance member of Oracle USA, Inc. or one of its affiliates, whose name and address are specified below (“Alliance Member”). Customer shall provide Lessor with a copy of such Order. The System shall be directly licensed or provided by the
Supplier specified in the applicable Order and Agreement, each of which shall be considered a separate contract. Customer has entered into the Order and Agreement based upon its own judgment. Customer’s rights with respect to the System are as
set forth in the applicable Order and Agreement and Customer shall have no right to make any claims under such Order and Agreement against Lessor or its Assignee. If Customer enters into the Agreement with Alliance Member, thereby sublicensing all
or a portion of the System from Alliance Member, Customer represents that it has obtained Alliance Member’s consent, if required, to enter into and perform this Contract. No party is authorized to waive or alter any term or condition of this
Contract unless Lessor’s consent has been obtained and the modification of the terms of this Contract is set forth in writing signed by the Lessor or its Assignee. If within ten days of the Payment Schedule Effective Date, Lessor is provided
with Customer invoices for the System specifying applicable Taxes and System location, then Lessor may add the applicable Taxes in accordance with this Contract. 
  

									
	Alliance Member:	 	  
	 	Contact:	 	  

  

 [**] – Confidential treatment has been requested for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	  	

							
	Address:	 	  
	  	Phone:	 	  

 This Payment Schedule is entered into by Customer and Lessor for the acquisition of the System
which is directly or indirectly licensed or provided by Oracle USA, Inc. (“Oracle”) pursuant to the Order and Agreement (collectively “Agreement”). The System is ordered from Oracle or an alliance member of Oracle
(“Supplier”). Oracle also acts as Lessor, and any reference to “Oracle Credit Corporation” or “OCC” in the Payment Plan Agreement (“PPA”) means Oracle in its role as Lessor, extending lease terms to Customer.
This Payment Schedule incorporates by reference the terms and conditions of the PPA to create a Contract (“Contract”). In consideration of allowing Customer to use the System and pay the System Price over time, this Contract amends the
Agreement with respect to the System by adding the terms contained herein. Except as otherwise provided under the Contract, Customer’s rights and remedies under the Agreement, including Supplier’s warranty and refund rights, shall not be
affected. 
 A. LICENSE TERM; TRANSFER OF RIGHTS: Customer hereby assigns to Lessor Customer’s rights to use the System under the
Agreement and Lessor hereby grants to Customer a license to use the System pursuant to the terms of the Agreement and this Contract during the License Term. Any rights granted under the Agreement are hereby modified to a license to use the System
for a non-perpetual period of time as specified in the License Term, and failure to pay any sums due hereunder will be a default under the Agreement. Customer’s right to use the System is conditioned upon its compliance with the terms of this
Contract including the payment of the Payment Amounts in accordance with the Payment Schedule above. Software shall be accepted pursuant to the terms of the Agreement. Before Customer trades in or accepts a credit for any item that replaces part of
the System, Customer will purchase the System pursuant to this Contract. 
 B. PAYMENT OF SYSTEM PRICE: This Contract shall replace
Customer’s payment obligations under the Agreement, to the extent of the System Price listed above, upon Customer’s delivery of a fully executed Agreement, PPA, this Payment Schedule, and any other documentation required by Lessor, and
execution of the Contract by Lessor. Lessor may add the applicable Taxes due to each Payment Amount based on the applicable tax rate invoiced by Supplier at shipment, and adjust subsequent Payment Amounts to reflect any change or correction in Taxes
due as a result of a change in System location or otherwise. Customer agrees to notify Lessor prior to any change in the location of the System. If the System Price includes support fees for a support period that begins after the first support
period, such future support fees and the then relevant Taxes will be paid to Supplier as invoiced in the applicable support period from the Payment Amounts received in that period. The balance of each Payment Amount, unless otherwise stated,
includes a proportional amount of the remaining components of the System Price excluding such future support fees, if any. 
 C. RIGHTS AND
REMEDIES: This Payment Schedule is a financial accommodation extended to Customer and Lessor shall invoice fees for incidental services to the lease of the Software, such as Support and Education, as a financial accommodation. The right to use
the System under the Agreement and this Payment Schedule, may not be assumed or assigned without the consent of Supplier and Lessor. Upon Default, (i) any obligation by Supplier to perform hereunder (or under the Agreement, including provision
of Support) is automatically suspended without notice until such default is fully cured, and (ii) Customer agrees to permit Lessor’s review of Customer’s use of the System. Upon termination of Customer’s right to use all or a
part of the System, Customer will promptly execute and deliver to Lessor or its Assignee a certificate of non-use and return the System in accordance with the Agreement. If Customer files for bankruptcy, Customer shall timely perform all its
obligations under this Contract, unless this Contract is rejected in bankruptcy court within sixty (60) days of filing the bankruptcy petition. If Customer has a dispute with Oracle or Lessor, or is subject to insolvency proceedings, Customer
will promptly provide written notice at 500 Oracle Parkway, Redwood Shores, CA 94065 attn: Oracle Financing Division, Legal Operations. 
 D. END OF TERM OPTIONS: So long as no default exists and Customer has fulfilled all outstanding payment obligations hereunder, at the end of the License Term, upon sixty (60) days prior written notice to Oracle Financing
Division and payment of any sums then due and payable, Customer may exercise one of the End of Term Options. 
 E. ADMINISTRATIVE:
Customer agrees that Lessor or its Assignee may treat executed faxes or photocopies delivered to Lessor as original documents; however, Customer agrees to deliver original signed documents if requested. Customer agrees that Lessor may insert the
appropriate administrative information to complete the above form. Lessor will provide a copy of the final Contract upon request. 
  

			
	Confidential	  	

							
	 ORACLE
	 		  	500 Oracle Parkway	  	phone: 650 506 2020
	
	 		  	MS LGN-1	  	fax: 650 633 0804
	 FINANCING
	 		  	Redwood Shores,	  	
		 		  	CA 94065	  	

 NOTIFICATION OF ASSIGNMENT LETTER 
 May 12, 2005 
 Tim Akers 
 NetSuite, Inc. 
 2955 Campus Dr., Suite 100 
 San Mateo, CA 94403 
 Dear Mr. Akers: 
 This letter serves as Notification of Assignment of payments and rights under subject Contract to Banc of America Leasing & Capital, LLC
(“Assignee”). 
 Contract: Term License Lease Schedule No. 14123, dated 28-APR-05 to Payment Plan Agreement # 4256. 
 Assigned Payments: Your Payment Amounts, as set forth in the Contract, have been assigned. Assignee shall determine, invoice, collect and remit all proper and
applicable taxes due and payable under the Contract. 
 Assigned Rights: Rights to enforce remedies under the Contract have been assigned, giving
Assignee the independent right to exercise its rights under the Contract. 
 Payment Remittance
Information: All Assigned Payments should be remitted to the address below.1 You will be invoiced shortly by Assignee. 
  

							
	Wire Remittance To:	  	Banc of America Leasing & Capital LLC	  		  	
		  	Fleet National Bank	  		  	
		  	777 Main Street	  		  	
		  	Hartford, CT 60015	  		  	
		  	ABA: 011900571	  		  	
		  	Account #: 9370015315	  		  	
				
	 Mail check remittance to:
	  	Banc of America Leasing & Capital, LLC	  		  	
		  	8210 Innovation Way	  		  	
		  	Chicago, IL 60682-0028	  		  	

 Rights: Except as specified under the Contract, Customer’s rights and remedies against Supplier under
the software license and services agreement (“Agreement”) shall not be affected. Assignee assumes none of Supplier’s obligations under the Agreement. Any questions surrounding the software or services should continue to be directed to
your sales representative. 
 Instructions: 
  

	 	•	 	 Notify your Accounts Payable department by forwarding a copy of this letter. 

  

	 	•	 	 Fax specific billing instructions and any additional invoicing requirements (e.g. reference i.e. P.O. #) to the Assignee at 312-974-7162; Attn: Linda Watson.

  

	 	•	 	 Contact the Assignee with any questions regarding invoicing of the Contract at 312-828-4495. 

 Please contact me if you have any questions regarding this Assignment at 650-633-8582. 
  

	
	 Sincerely,

	
	 /s/ Lizzy Ortiz

	 Lizzy Ortiz

	 Contracts Specialist

	 1
	 Assigned Payments that are remitted to a party other than Assignee may not be
forwarded or may not be forwarded in a timely manner to Assignee; Customer shall be solely responsible for all resulting late fees.” 

 Notif of Assignment_US 05May00i 
  

			
	Confidential2007 Software License Agreement by & between the Registrant and Oracle USA, Inc.

 Exhibit 10.19 
 

 
  

							
	Your Name	 	Netsuite, Inc.	 	Your Contact	 	DAVE LIPSCOMB
	Your Location	 	2955 CAMPUS DR	 	Phone Number	 	6506271000’
		 	STE 100	 	Email Address	 	
		 	SAN MATEO	 		 	
		 	CA 94403-2539	 		 	

 ORACLE CONTRACT INFORMATION 
 Agreement: Oracle License and Services Agreement 
 Agreement Name: Oracle License and Services Agreement v040407

 This ordering document incorporates by reference the terms of the agreement specified above (“agreement”). 
  

	A.	Description and Fees for Ordered Programs and Services 

 Listed
below is a summary of net fees due under the ordering document. These fees are in US Dollars and are exclusive of any applicable shipping charges or applicable taxes. 
 You have ordered the program licenses and 12 months of technical support services described below: 
  

									
	 Product Description/License Type
	  	Quantity	 	List Fee	  	Discount %	  	Net Fee
	 Oracle Database Enterprise Edition - Processor Perpetual 60
	  	[**]	 		  		  	
	 License
	  		 		  		  	[**]
	 Software Update License & Support
	  		 		  		  	[**]
	 Internet Application Server Java Edition - Processor Perpetual
	  	[**]	 		  		  	
	 License
	  		 		  		  	[**]
	 Software Update License & Support
	  		 		  		  	[**]
		  		 		  		  	[**]

  

							
	 	  	List Fee	  	Discount %	  	Net Fee
	 Oracle Programs License Fees
	  		  		  	[**]
	 Oracle Programs Support Fees
	  		  		  	[**]
	 Net Fee
	  		  		  	[**]
	 Total Fees
	  		  		  	[**]

 [**] – Confidential treatment has been requested
for the bracketed portions. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential	 	Page 1 of 3

	B.	General Terms 

  

	1.	Commencement Date 

 All program licenses and the
period of performance for all services are effective upon shipment of tangible media or upon the effective date of this ordering document if shipment of tangible media is not required. 
  

	2.	Fees, Invoicing, and Payment Obligation 

 a. All
fees due under this ordering document shall be non-cancellable and the sums paid nonrefundable, except as provided in the agreement. 
 b.
License and services fees are invoiced as of the commencement date. Service fees are invoiced in advance of the service performance; specifically, technical support fees are invoiced annually in advance. 
 c. In entering into payment obligations under this ordering document, you agree and acknowledge that you have not relied on the future availability of any
program or updates. However, (a) if you order technical support for programs licensed under this ordering document, the preceding sentence does not relieve Oracle of its obligation to provide such technical support under this ordering document,
if-and-when available, in accordance with Oracle’s then current technical support policies, and (b) the preceding sentence does not change the rights granted to you for any program licensed under this ordering document, per the terms of
this ordering document and the agreement. 
 d. Provided that you comply with the delivery terms in the Delivery and Installation Section,
Oracle shall not invoice you for sales tax pursuant to California law based on the net license fees in section A for the programs delivered by electronic download; however, you agree to indemnify and hold Oracle harmless from and against any
claims, losses, damages, costs, and expenses arising from imposition of sales tax based on the net license fees for the programs licenses listed in section A. Oracle shall invoice you and you are required to pay any applicable taxes related to
the net support fees (specifically Software Update License & Support fees) for the ordered technical support services listed in section A. 
  

	3.	Delivery and Installation 

 a. You shall be
responsible for installation of the software. 
 b. Oracle has made available to you for electronic download at the electronic delivery web
site located at the following Internet URL: http://edelivery.oracle.com/exempt the programs listed in section A. Through the Internet URL, you can access and electronically download to your California location the current production release as
of the effective date below of the software and related program documentation for each program listed in section A. You shall have 60 days from the effective date of this ordering document to complete the download of the software and program
documentation. Please be advised that not all programs are available on all hardware/operating system combinations. For current program availability please check the electronic delivery website. Oracle is under no further delivery obligation under
this ordering document, electronic or otherwise. You agree to execute and return the attached Certificate of Electronic Delivery simultaneously with the execution and return of this ordering document. Should you require a replacement copy of the
software or program documentation, such replacement copy shall also be delivered electronically. You shall not be entitled to any replacement copy in the form of tangible media for the software or the program documentation, other than updates
provided by Oracle under technical support service if ordered. You acknowledge and agree that (a) you have not receive any tangible media for the programs listed in section A as of the effective date and (b) any rights to receive
media granted under the agreement shall not be applicable to or provided for the programs listed in section A. Further, you acknowledge that the electronic download delivery method shall be applicable to Oracle’s delivery obligations for
the initial copy of the programs listed in section A and shall not be applicable to any delivery of updates and/or technical support services ordered under this ordering document. 
  

	4.	Source Code 

 Oracle may deliver source code as part
of its standard delivery for particular programs; all source code delivered by Oracle is subject to the terms of the agreement, ordering document and program documentation. 
  

	5.	Segmentation 

 The program licenses provided in this
ordering document are offered separately from any other proposal for consulting services you may receive or have received from Oracle and do not require you to purchase Oracle consulting services. 
  

	6.	Order of Precedence 

 In the event of any
inconsistencies between the agreement and this ordering document, this ordering document shall take precedence. 
  

			
	Confidential	 	Page 2 of 3

	7.	Customer Reference 

 In consideration of the
discounts granted to you under this ordering document, Oracle may refer to you as a customer in sales presentations, marketing vehicles and activities. In addition you agree to become part of Oracle’s reference program by working with a
representative from Oracle Marketing to develop a customer profile for use on Oracle.com and for other promotional activities at Oracle’s discretion. The profile will include a quote from an executive of your company and your company’s
logo. 
  

	8.	Territory 

 The program licenses and services
described in section A are for use in the U.S. 
  

	C.	Other 

  

	1.	Pricing Pursuant to Price Hold 

 The pricing for the
programs listed in Section A above is granted pursuant to the discounts contained in the ordering document between you and Oracle dated 27-APR-2005. 
  

									
	The offer is valid through 31-MAY-07 and shall become binding upon execution by you and acceptance by Oracle.
					
	Netsuite, Inc.	 		 		 	ORACLE USA, INC.	 	
					
	Signature	 	 /s/ David Lipscomb
	 		 	Signature	 	 /s/ Peter K. Roy

					
	Name	 	 David Lipscomb
	 		 	Name	 	 Peter K. Roy

					
	Title	 	 SVP, Engineering
	 		 	Title	 	 Director

					
	Signature Date	 	 21 May 2007
	 		 	Signature Date	 	 5/27/07

				
	Effective Date	 	(to be completed by Oracle)	 	 5/27/07
	 	

  

			
	Confidential	 	Page 3 of 3

 ORACLE LICENSE AND SERVICES AGREEMENT 
  

	A.	Agreement Definitions 

 “You” and
“your” refers to the individual or entity that has executed this agreement (“agreement”) and ordered programs and/or services from Oracle USA, Inc. (“Oracle”) or an authorized distributor. The term “ancillary
programs” refers to third party materials as specified in the program documentation which may only be used for the purposes of installing or operating the programs with which the ancillary programs are delivered. The term “program
documentation” refers to the program user manual and program installation manuals. The term “programs” refers to the software products owned or distributed by Oracle which you have ordered, program documentation, and any program
updates acquired through technical support. The term “services” refers to technical support, education, hosted/outsourcing services, consulting or other services which you have ordered. The term “third party programs” refers to
programs designated in an ordering document as a third party program. 
  

	B.	Applicability of Agreement 

 This agreement is valid
for the order which this agreement accompanies. 
  

	C.	Rights Granted 

 Upon Oracle’s acceptance of
your order, you have the non-exclusive, royalty free, perpetual (unless otherwise specified in the ordering document), limited right to use the programs and receive any services you ordered solely for your internal business operations and subject to
the terms of this agreement, including the definitions and rules set forth in the order and the program documentation. For programs that are specifically designed to allow your customers and suppliers to interact with you in the furtherance of your
internal business operations, such use is allowed under this agreement. You may allow your agents and contractors (including, without limitation, outsourcers) to use the programs for this purpose and you are responsible for their compliance with
this agreement in such use. If accepted, Oracle will notify you and this notice will include a copy of your agreement. Program documentation is delivered with the programs, or you may access the documentation online at http://oracle.com/contracts.
Services are provided based on Oracle’s policies for the applicable services ordered, which are subject to change, and the specific policies applicable to you, and how to access them, will be specified on your order (except technical support
services, which are as specified in section H of this agreement). Upon payment for services, you will have a perpetual, non-exclusive, non-assignable, royalty free license to use for your internal business operations anything developed by
Oracle and delivered to you under this agreement; however, certain deliverables may be subject to additional license terms provided in the ordering document. 
 The services provided under this agreement may be related to your license to use programs which you acquire under a separate order. The agreement referenced in that order shall govern your use of such programs. Any
services acquired from Oracle are bid separately from such program licenses, and you may acquire either services or such program licenses without acquiring the other. 
  

	D.	Ownership and Restrictions 

 Oracle or its licensors
retain all ownership and intellectual property rights to the programs. Oracle retains all ownership and intellectual property rights to anything developed by Oracle and delivered to you under this agreement resulting from the services. You may make
a sufficient number of copies of each program (other than for Siebel programs), for your licensed use and one copy of each program media. With respect to Siebel programs, you may only make a sufficient number of copies of each such program to
support the maximum number of users of such program(s). 
 Third party technology that may be appropriate or necessary for use with some
Oracle programs is specified in the program documentation. Such third party technology is licensed to you under the terms of the third party technology license agreement specified in the program documentation and not under the terms of this
agreement. 
 You may not remove or modify any program markings or any notice of Oracle’s or its licensors’ proprietary rights;

 You may not make the programs or materials resulting from the services available in any manner to any third party for use in the third
party’s business operations (unless such access is expressly permitted for the specific program license or materials from the services you have acquired). 
 You may not cause or permit reverse engineering (unless required by law for interoperability), disassembly or decompilation of the programs. 
 You may not disclose results of any program benchmark tests without Oracle’s prior written consent. 
 You may not use third party programs except in connection with PeopleSoft and/or JD Edwards programs. 
  

			
	Confidential	 	Page 1 of 10

	E.	Warranties, Disclaimers, and Exclusive Remedies 

 Oracle warrants that a program licensed to you will operate in all material respects as described in the applicable program documentation for one year after delivery (i.e. via physical shipment or electronic download). You must notify
Oracle of any program warranty deficiency within one year after delivery. Oracle also warrants that services ordered will be provided in a professional manner consistent with industry standards. You must notify Oracle of any services warranty
deficiencies within 90 days from performance of the defective services. 
 ORACLE DOES NOT GUARANTEE THAT THE PROGRAMS WILL PERFORM
ERROR-FREE OR UNINTERRUPTED OR THAT ORACLE WILL CORRECT ALL PROGRAM ERRORS. 
 FOR ANY BREACH OF THE ABOVE WARRANTIES, YOUR EXCLUSIVE
REMEDY, AND ORACLE’S ENTIRE LIABILITY, SHALL BE: (A) THE CORRECTION OF PROGRAM ERRORS THAT CAUSE BREACH OF THE WARRANTY, OR IF ORACLE CANNOT SUBSTANTIALLY CORRECT SUCH BREACH IN A COMMERCIALLY REASONABLE MANNER, YOU MAY END YOUR
PROGRAM LICENSE AND RECOVER THE FEES PAID TO ORACLE FOR THE PROGRAM LICENSE AND ANY UNUSED, PREPAID TECHNICAL SUPPORT FEES YOU HAVE PAID FOR THE PROGRAM LICENSE; OR (B) THE REPERFORMANCE OF THE DEFICIENT SERVICES, OR IF ORACLE CANNOT
SUBSTANTIALLY CORRECT A BREACH IN A COMMERCIALLY REASONABLE MANNER, YOU MAY END THE RELEVANT SERVICES AND RECOVER THE FEES PAID TO ORACLE FOR THE DEFICIENT SERVICES. 
 With respect to third party programs and ancillary programs (as defined in section A above), Oracle will pass through to you, to the fullest extent possible, the warranties from Oracle’s licensors as they
relate to third party programs. 
 TO THE EXTENT PERMITTED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
  

	F.	Trial Programs 

 You may order trial programs, or
Oracle may include additional programs with your order which you may use for trial, non-production purposes only. You may not use the trial programs to provide or attend third party training on the content and/or functionality of the programs. You
have 30 days from the delivery date to evaluate these programs. If you decide to use any of these programs after the 30 day trial period, you must obtain a license for such programs from Oracle or an authorized distributor. If you decide not to
obtain a license for any program after the 30 day trial period, you will cease using and will delete any such programs from your computer systems. Programs licensed for trial purposes are provided “as is” and Oracle does not provide
technical support or offer any warranties for these programs. 
  

	G.	Indemnification 

 If a third party makes a claim
against either you or Oracle (“Recipient” which may refer to you or Oracle depending upon which party received the Material), that any information, design, specification, instruction, software, data, or material (“Material”)
furnished by either you or Oracle (“Provider” which may refer to you or Oracle depending on which party provided the Material), and used by the Recipient infringes its intellectual property rights, the Provider, at its sole cost and
expense, will defend the Recipient against the claim and indemnify the Recipient from the damages, liabilities, costs and expenses awarded by the court to the third party claiming infringement or the settlement agreed to by the Provider, if the
Recipient does the following: 
  

	 	•	 	 notifies the Provider promptly in writing, not later than 30 days after the Recipient receives notice of the claim (or sooner if required by applicable law);

  

	 	•	 	 gives the Provider sole control of the defense and any settlement negotiations; and 

  

	 	•	 	 gives the Provider the information, authority, and assistance the Provider needs to defend against or settle the claim. 

 If the Provider believes or it is determined that any of the Material may have violated a third party’s intellectual property rights, the Provider
may choose to either modify the Material to be non-infringing (while substantially preserving its utility or functionality) or obtain a license to allow for continued use, or if these alternatives are not commercially reasonable, the Provider may
end the license for, and require return of, the applicable Material and refund any fees the Recipient may have paid for it and any unused, prepaid technical support fees you have paid for the license. If you are the Provider and such return
materially affects Oracle’s ability to meet its obligations under the relevant order, then Oracle may, at its option and upon 30 days prior written notice, terminate the order. The Provider will not indemnify the Recipient if the Recipient
alters the Material or uses it outside the scope of use identified in the Provider’s user documentation or if the Recipient uses a version of the Materials which has been superseded, if the infringement claim could have been avoided by using an
unaltered current version of the Material which was provided to the Recipient. The Provider will not indemnify the Recipient to the extent that an infringement claim is based upon any information, design, specification, instruction, software, data,
or material not furnished by 

  

			
	Confidential	 	Page 2 of 10

 
the Provider. Oracle will not indemnify you to the extent that an infringement claim is based upon the combination of any Material with any products or
services not provided by Oracle. Oracle will not indemnify you for infringement caused by your actions against any third party if the Oracle program(s) as delivered to you and used in accordance with the terms of this agreement would not otherwise
infringe any third party intellectual property rights. This section provides the parties’ exclusive remedy for any infringement claims or damages. 
  

	H.	Technical Support 

 Technical Support: For
purposes of the ordering document, technical support consists of annual technical support services you may have ordered for the supportable programs. The term “supportable programs” refers to those programs for which Oracle offers annual
technical support services, including third party programs specifically designated on the order as supportable programs. If ordered, annual technical support (including first year and all subsequent years) is provided under Oracle’s technical
support policies in effect at the time the services are provided. The technical support policies, incorporated in this agreement, are subject to change at Oracle’s discretion; however, Oracle will not materially reduce the level of services
provided for supported programs during the period for which fees for technical support have been paid. You should review the policies prior to entering into the ordering document for the applicable services. You may access the current version of the
technical support policies at http://oracle.com/contracts. 
 Technical support is effective upon the effective date of the ordering document
unless otherwise stated in your order. If your order was placed through the Oracle Store, the effective date is the date your order was accepted by Oracle. 
 Software Update License & Support (or any successor technical support offering to Software Update License & Support, “SULS”) acquired with your order may be renewed annually and, if you
renew SULS for the same number of licenses for the same programs, for the first and second renewal years the fee for SULS, will not increase by more than 4% over the prior year’s fees. There is no cap on fee increases for SULS for third party
programs; unless otherwise provided in your order, the SULS fee for third party programs that are identified as supportable programs licensed pursuant to an ordering document will equal the fee in effect at the time SULS is renewed. If your order is
fulfilled by a member of Oracle’s partner program, the fee for SULS for the first renewal year will be the price quoted to you by your partner; the fee for SULS for the second renewal year will not increase by more than 4% over the prior
year’s fees. There is no cap on fee increases for SULS for third party programs; unless otherwise provided in your order, the SULS fee for third party programs that are identified as supportable programs licensed pursuant to an ordering
document will equal the fee in effect at the time SULS is renewed. 
 If you decide to purchase technical support for any license within a
license set, you are required to purchase technical support at the same level for all licenses within that license set. You may desupport a subset of licenses in a license set only if you agree to terminate that subset of licenses. The technical
support fees for the remaining licenses will be priced in accordance with the technical support policies in effect at the time of termination. Oracle’s license set definition is available in the current technical support policies. If you decide
not to purchase technical support, you may not update any unsupported program licenses with new versions of the program. 
  

	I.	End of Agreement 

 If either of us breaches a
material term of this agreement and fails to correct the breach within 30 days of written specification of the breach, then the breaching party is in default and the non-breaching party may terminate this agreement. If Oracle ends this agreement as
specified in the preceding sentence, you must pay within 30 days all amounts which have accrued prior to such end, as well as all sums remaining unpaid for programs ordered and/or services received under this agreement plus related taxes and
expenses. If Oracle ends the license for a program under the Indemnification section, you must pay within 30 days all amounts for such license which have accrued prior to such end, as well as all sums remaining unpaid for services related thereto
received under this agreement plus related taxes and expenses. Except for nonpayment of fees, the non-breaching party may agree in its sole discretion to extend the 30 day period for so long as the breaching party continues reasonable efforts to
cure the breach. You agree that if you are in default under this agreement, you may not use those programs and/or services ordered. You further agree that if you have used an Oracle Financing Division contract to pay for the fees due under an order
and you are in default under that contract, you may not use the programs and/or services that are subject to such contract. Provisions that survive termination or expiration are those relating to limitation of liability, infringement indemnity,
payment, and others which by their nature are intended to survive. 
  

	J.	Fees and Taxes 

 All fees payable to Oracle are due
within 30 days from the invoice date. You agree to pay any sales, value-added or other similar taxes imposed by applicable law that Oracle must pay based on the programs and/or services you ordered, except for taxes based on Oracle’s income.
Also, you will reimburse Oracle for reasonable expenses related to providing the services. Fees for services listed in an ordering document are exclusive of taxes and expenses. You agree that you have not relied on the future availability of any
programs or updates in entering into the payment obligations in your ordering document; however, (a) if you order SULS for programs, the preceding sentence does not relieve Oracle of its obligation to provide updates under your ordering
document, if-and-when available, in accordance with Oracle’s then current technical support policies, and (b) the preceding sentence does not change the rights granted to you for any program licensed under your ordering document, per the
terms of your ordering document and this agreement. 
  

			
	Confidential	 	Page 3 of 10

	K.	Nondisclosure 

 By virtue of this agreement, the
parties may have access to information that is confidential to one another (“confidential information”). We each agree to disclose only information that is required for the performance of obligations under this agreement. Confidential
information shall be limited to the terms and pricing under this agreement and all information clearly identified as confidential at the time of disclosure. 
 A party’s confidential information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party’s
lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure;
or (d) is independently developed by the other party. 
 We each agree to hold each other’s confidential information in confidence
for a period of three years from the date of disclosure. Also, we each agree to disclose confidential information only to those employees or agents who are required to protect it against unauthorized disclosure. Nothing shall prevent either party
from disclosing the terms or pricing under this agreement or orders submitted under this agreement in any legal proceeding arising from or in connection with this agreement or disclosing the confidential information to a federal or state
governmental entity as required by law. 
  

	L.	Entire Agreement 

 You agree that this agreement and
the information which is incorporated into this agreement by written reference (including reference to information contained in a URL or referenced policy), together with the applicable ordering document, are the complete agreement for the programs
and/or services ordered by you, and that this agreement supersedes all prior or contemporaneous agreements or representations, written or oral, regarding such programs and/or services. If any term of this agreement is found to be invalid or
unenforceable, the remaining provisions will remain effective and such term shall be replaced with a term consistent with the purpose and intent of this agreement. It is expressly agreed that the terms of this agreement and any Oracle ordering
document shall supersede the terms in any purchase order or other non-Oracle ordering document and no terms included in any such purchase order or other non-Oracle ordering document shall apply to the programs and/or services ordered. This agreement
and ordering documents may not be modified and the rights and restrictions may not be altered or waived except in a writing signed or accepted online through the Oracle Store by authorized representatives of you and of Oracle. Any notice required
under this agreement shall be provided to the other party in writing. 
  

	M.	Limitation of Liability 

 NEITHER PARTY SHALL BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR DATA USE. ORACLE’S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR ORDER, WHETHER
IN CONTRACT OR TORT, OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT OF THE FEES YOU PAID ORACLE UNDER THIS AGREEMENT, AND IF SUCH DAMAGES RESULT FROM YOUR USE OF PROGRAMS OR SERVICES, SUCH LIABILITY SHALL BE LIMITED TO THE FEES YOU PAID ORACLE FOR THE
DEFICIENT PROGRAM OR SERVICES GIVING RISE TO THE LIABILITY. 
  

	N.	Export 

 Export laws and regulations of the United
States and any other relevant local export laws and regulations apply to the programs. You agree that such export control laws govern your use of the programs (including technical data) and any services deliverables provided under this agreement,
and you agree to comply with all such export laws and regulations (including “deemed export” and “deemed re-export” regulations. You agree that no data, information, program and/or materials resulting from services (or direct
product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of
missile technology. 
  

	O.	Other 

 1. This agreement is governed by the
substantive and procedural laws of California and you and Oracle agree to submit to the exclusive jurisdiction of, and venue in, the courts in San Francisco, San Mateo, or Santa Clara counties in California in any dispute arising out of or relating
to this agreement. 
 2. If you have a dispute with Oracle or if you wish to provide a notice under the Indemnification section of this
agreement, or if you become subject to insolvency or other similar legal proceedings, you will promptly send written notice to: Oracle USA, Inc., 500 Oracle Parkway, Redwood City, California, United States, 94065, Attention: General Counsel,
Legal Department. 
 
 3. You may not assign this agreement or give or
transfer the programs and/or any services or an interest in them to another individual or entity. If you grant a security interest in the programs and/or any services deliverables, the secured party has no right to use or transfer the programs
and/or any services deliverables, and if you decide to finance your acquisition of the programs and/or any services, you will follow Oracle’s policies regarding financing which are at http://oracle.com/contracts. 
  

			
	Confidential	 	Page 4 of 10

 4. Except for actions for nonpayment or breach of Oracle’s proprietary rights, no action, regardless
of form, arising out of or relating to this agreement may be brought by either party more than two years after the cause of action has accrued. 
 5. Upon 45 days written notice, Oracle may audit your use of the programs. You agree to cooperate with Oracle’s audit and provide reasonable assistance and access to information. Any such audit shall not unreasonably interfere with
your normal business operations. You agree to pay within 30 days of written notification any fees applicable to your use of the programs in excess of your license rights. If you do not pay, Oracle can end your technical support, licenses and/or this
agreement. You agree that Oracle shall not be responsible for any of your costs incurred in cooperating with the audit. 
 6. The Uniform
Computer Information Transactions Act does not apply to this agreement. 
  

	P.	Force Majeure 

 Neither of us shall be responsible
for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or
cancellation of any export or other license); other event outside the reasonable control of the obligated party. We both will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 90 days,
either of us may cancel unperformed services upon written notice. This section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or your obligation to pay for programs delivered
or services provided. 
  

	Q.	License Definitions and Rules 

 Adapter: is
defined as each software code interface, installed on each Oracle Internet Application Server Enterprise Edition, which facilitates communication of information between each version of a third party software application or system and Oracle
programs. 
 Collaboration Program User: is defined as an individual authorized by you to use the programs which are installed on a
single server or on multiple servers regardless of whether the individual is actively using the programs at any given time. For the purposes of counting and licensing the number of Real Time Collaboration users, a Collaboration Program User within
your company is defined as a user able to initiate, or host, a web conference and also participate in a web conference; all participants in the web conference external to your company and attending a web conference are not required to be licensed.

 Computer: is defined as the computer on which the programs are installed. A Computer license allows you to use the licensed program
on a single specified computer. 
 Connector: is defined as each connector connecting the software product with an external product. A
unique connector is required for each distinct product that the software product is required to interface. 
 Developer User: is
defined as an individual authorized by you to use the programs which are installed on a single server or multiple servers, regardless of whether the individual is actively using the programs at any given time. Developer Users may create, modify,
view and interact with the programs and documentation. 
 Employee: is defined as all of your full-time, part-time, temporary employees
and all of your agents, contractors and consultants. The quantity of the licenses required is determined by the number of Employees and not the actual number of users. In the event that you elect to outsource any business function(s), all of the
full-time, part-time, temporary employees and agents, contractors and consultants of the company providing the outsourcing services must be counted for the purposes of determining the number of Employees. 
 Federated Link: is defined as a one-to-one pairing between a source domain and a destination domain. A source domain is the point of origin for a
request. A destination domain contains the resource that users from source domains want to access. One source domain might have many pairings with different destination domains and one destination domain might have many pairings with different
source domains. Each and every pairing is a federated link. 
 Hosted Named User: is defined as an individual authorized by you to
access the hosted service, regardless of whether the individual is actively accessing the hosted service at any given time. 
 IVR
Port: is defined as a single caller that can be processed via the Interactive Voice Response (IVR) system. You must purchase licenses for the number of IVR Ports that represent the maximum number of concurrent callers that can be processed by
the IVR system. 
  

			
	Confidential	 	Page 5 of 10

 Learning Credits: may be used to acquire education products and services offered in the Oracle
University online catalogue posted at http://www.oracle.com/education under the terms specified therein. Learning credits may only be used to acquire products and services at the list price in effect at the time you order the relevant product
or service, and may not be used for any product or service that is subject to a discount or a promotion when you order the relevant product or service. The list price will be reduced by applying the discount specified on your order. Notwithstanding
anything to the contrary in the previous three sentences, learning credits may also be used to pay taxes, materials and/or expenses related to your order; however, the discount specified above will not be applied to such taxes, materials and/or
expenses. Learning credits are valid for a period of 12 months from the date your order is accepted by Oracle, and you must acquire products and must use any acquired services prior to the end of such period. You may only use learning credits in the
country in which you acquired them, may not use them as a payment method for additional learning credits, and may not use different learning credits accounts to acquire a single product or service or to pay related taxes, materials and/or expenses.
Learning credits are non-transferable and non-assignable. You may be required to execute standard Oracle ordering materials when using learning credits to order products or services. 
 Monitored User: is defined as an individual who is monitored by an Analytics program which is installed on a single server or multiple servers,
regardless of whether the individual is actively being monitored at any given time. Individual users who are licensed for an Analytics program by either Named User Plus or Application User may not be licensed by Monitored User. For the purposes of
the Usage Accelerator Analytics program, every user of your licensed CRM Sales application program must be licensed. For the purposes of the Human Resources Compensation Analytics program, all of your employees must be licensed. 
 Named User Plus: is defined as an individual authorized by you to use the programs which are installed on a single server or multiple servers,
regardless of whether the individual is actively using the programs at any given time. A non human operated device will be counted as a named user plus in addition to all individuals authorized to use the programs, if such devices can access the
programs. If multiplexing hardware or software (e.g., a TP monitor or a web server product) is used, this number must be measured at the multiplexing front end. Automated batching of data from computer to computer is permitted. You are responsible
for ensuring that the named user plus per processor minimums are maintained for the programs contained in the user minimum table in the licensing rules section; the minimums table provides for the minimum number of named users plus required and all
actual users must be licensed. 
 For the purposes of the following programs: Configuration Management Pack for Non-Oracle Systems, System
Monitoring Plug-in for Hosts, System Monitoring Plug-in for Non Oracle Databases, System Monitoring Plug-in for Non Oracle Middleware and Provisioning Pack, only the users of the third party program that is being managed/monitored are counted for
the purpose of determining the number of licenses required. 
 For the purposes of the following programs: Application Management Pack for
Oracle E-Business Suite, Application Management Pack for Siebel, and Application Management Pack for PeopleSoft Enterprise, all users of the middleware and/or database software that support the respective application program are counted for the
purpose of determining the number of licenses required. 
 Network Device: is defined as the hardware and/or software whose primary
purpose is to route and control communications between computers or computer networks. Examples of network devices include but are not limited to, routers, firewalls and network load balancers. 
 Non Employee User - External: is defined as an individual, who is not your employee, contractor or outsourcer, authorized by you to use the
programs which are installed on a single server or multiple servers, regardless of whether or not the individual is actively using the programs at any given time. 
 Oracle Finance Division Contract: is a contract between you and Oracle (or one of Oracle’s affiliates) that provides for payments over time of some or all of the sums due under your order. 
 Oracle University Knowledge Center Service: is defined as a web based learning environment hosted by Oracle that provides on demand access to either an
individual Oracle University training course (“Online Course”) or to all of the Oracle University training courses available on the Knowledge Center website (“Passport”). The Oracle University Knowledge Center service is
available at http://www.oracle.com/education/oukc/, and is made available to you subject to the terms of this agreement and Oracle University’s Online Hosting Access Policies, which are located at
http://www.oracle.com/education/oukc/hosting_policies.html and may be updated by Oracle from time to time without notice to you. Online Courses are made available on a named user basis, and the Passport is made available on a membership
basis. In the event that any Oracle programs are made available for download as part of the service, then use of such programs is subject to the terms of this agreement. If you acquire the Oracle University Knowledge Center service, the term shall
be one year from the effective date of your order. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE AGREEMENT, ORACLE DOES NOT WARRANT THAT THE ORACLE UNIVERSITY KNOWLEDGE CENTER SERVICE WILL BE PROVIDED UNINTERRUPTED OR ERROR-FREE.

 Processor: shall be defined as all processors where the Oracle programs are installed and/or running. Programs licensed on processor
basis may be accessed by your internal users (including agents and contractors) and by your third party users. For 

  

			
	Confidential	 	Page 6 of 10

 
the purposes of counting the number of processors which require licensing for a Sun UltraSPARC T1 processor with 4, 6 or 8 cores at 1.0 gigahertz or 8 cores
at 1.2 gigahertz for only those servers specified on the Sun Server Table which can be accessed at http://oracle.com/contracts, “n” cores shall be determined by multiplying the total number of cores by a core processor licensing factor of
..25. For the purposes of counting the number of processors which require licensing for AMD and Intel multicore chips, “n” cores shall be determined by multiplying the total number of cores by a core processor licensing factor of .50. For
the purposes of counting the number of processors which require licensing for all hardware platforms not otherwise specified in this section, a multicore chip with “n” cores shall be determined by multiplying “n” cores by a core
processor licensing factor of .75. All cores on all multicore chips for each licensed program for each core processor licensing factor listed above are to be aggregated before multiplying by the appropriate core processor licensing factor and all
fractions of a number are to be rounded up to the next whole number. When licensing Oracle programs with Standard Edition One or Standard Edition in the product name, a processor is counted equivalent to an occupied socket. 
 For example, a Sun UltraSPARC T1 based server installed and/or running the program (other than Standard Edition One programs or Standard Edition programs)
on 6 cores would require 2 processor licenses (6 multiplied by a core processor licensing factor of .25 equals 1.50 which is then rounded up to the next whole number which is 2). An Intel or AMD based server installed and/or running the program
(other than Standard Edition One programs or Standard Edition programs) on 7 cores would require 4 processor licenses (7 multiplied by a core processor licensing factor of .50 equals 3.50 which is then rounded up to the next whole number which is
4). Two multicore servers, for hardware platforms not specified above, installed and/or running the program on 10 cores would require 8 processor licenses (10 multiplied by a core processor licensing factor of .75 equals 7.50 which is then rounded
up to the next whole number which is 8). 
 For the purposes of the following programs: Configuration Management Pack for Non-Oracle Systems,
System Monitoring Plug-in for Hosts, System Monitoring Plug-in for Non Oracle Databases, System Monitoring Plug-in for Non Oracle Middleware and Provisioning Pack, only the processors on which the third party program that is being managed/monitored
are running are counted for the purpose of determining the number of licenses required. 
 For the purposes of the following programs:
Application Management Pack for Oracle E-Business Suite, Application Management Pack for Siebel, and Application Management Pack for PeopleSoft Enterprise, all processors on which the middleware and/or database software that support the respective
application program are running are counted for the purpose of determining the number of licenses required. 
 For the Healthcare Transaction
Base program, only the processors on which Internet Application Server Enterprise Edition and this program are installed and/or running are counted for the purpose of determining the number of licenses required. For the iSupport, iStore and
Configurator programs, only the processors on which Internet Application Server (Standard Edition and/or Enterprise Edition) and the licensed program are running are counted for the purpose of determining the number of licenses required for the
licensed program; under these licenses you may also install and/or run the licensed program on the processors where a licensed Oracle Database (Standard Edition and/or Enterprise Edition) is installed and/or running. 
 For the purposes of the following program: Data Integrator - Target Database, each processor on which the data warehouse, data mart or target database is
running are counted for the purpose of determining the number of Target Database licenses required. 
 For the purposes of the following
program: Data Integrator - Source Database, each processor on which the source database is running are counted for the purpose of determining the number of Source Database licenses required. 
 Program Documentation: is defined as the Program user manual and Program installation manuals. 
 Technical Reference Manuals (“TRMs”): are Oracle’s confidential information. You shall use the TRMs solely for your internal data
processing operations for purposes of: (a) implementing applications programs, (b) interfacing other software and hardware systems to the applications programs and (c) building extensions to applications programs. You shall not
disclose, use or permit the disclosure or use by others of the TRMs for any other purpose. You shall not use the TRMs to create software that performs the same or similar functions as any of Oracle products. You agree: (a) to exercise either at
least the same degree of care to safeguard the confidentiality of the TRMs as you exercise to safeguard the confidentiality of your own most important confidential information or a reasonable degree of care, whichever is greater; (b) to
maintain agreements with your employees and agents that protect the confidentiality and proprietary rights of the confidential information of third parties such as Oracle and instruct your employees and agents of these requirements for the TRMs;
(c) restrict disclosure of the TRMs to those of your employees and agents who have a “need to know” consistent with the purposes for which such TRMs were disclosed; (d) maintain the TRMs at all times on your premises; and
(e) not to remove or destroy any proprietary or confidential legends or markings placed upon the TRMs. Oracle shall retain all title, copyright and other proprietary rights in the TRMs. TRMs are provided to you “as-is” without any
warranty of any kind. Upon termination, you shall cease using, and shall return or destroy, all copies of the applicable TRMs. 
 Terabyte: is defined as a terabyte of computer storage space used by a storage filer equal to one trillion bytes. 
  

			
	Confidential	 	Page 7 of 10

 Transaction: is defined as each set of interactions that is initiated by an application user
recorded by Oracle Enterprise Manager to capture availability and performance metrics used in calculating service levels. For example, the following set of interactions would represent one transaction: login, search customer, log out. 
 Trial Programs: are defined as additional Programs that may be included with Customer’s order which Customer has not ordered but which
Customer may use for trial purposes only. Customer shall have 30 days from the delivery date to evaluate these Programs. Any use of these Programs after the 30 day trial period shall require Customer to obtain the applicable license. Programs
licensed for trial purposes are provided “as is” and Oracle does not provide Technical Support or any warranties of any kind for these Programs. 
 Term Designation. If your program license does not specify a term, the program license is perpetual and shall continue unless terminated as otherwise provided in the agreement. 
 1, 2, 3, 4, 5 Year Terms: A program license specifying a 1, 2, 3, 4 or 5 Year Term shall commence on the effective date of the order and shall
continue for the specified period. At the end of the specified period the program license shall terminate. 
 1 Year Hosting Term: A
program license specifying a 1 Year Hosting Term shall commence on the effective date of the order and shall continue for a period of 1 year. At the end of the 1 year the program license shall terminate. A program license specifying a 1 Year Hosting
Term may only be used for providing internet hosting services. 
 1 Year Oracle Hosted Term: A program license specifying a 1 Year
Oracle Hosted Term shall commence on the effective date of the order and shall continue for a period of 1 year. At the end of the 1 year the program license shall terminate. A program license specifying a 1 Year Oracle Hosted Term must be hosted by
Oracle.com via Computer and Administration services. 
 1 Year Subscription: A program license specifying a 1 Year Subscription shall
commence on the effective date of the order and shall continue for a period of 1 year. At the end of the 1 year the program license shall terminate. 
 Failover: Your license for the following programs, Oracle Database (Enterprise Edition, Standard Edition or Standard Edition One), Oracle Database Enterprise Edition Options, Oracle Internet Application Server (Enterprise Edition,
Standard Edition, Standard Edition One or Java Edition) and Oracle Internet Application Server Options, includes the right to run the licensed program(s) on an unlicensed spare computer in a failover environment for up to a total of ten separate
days in any given calendar year. Any use beyond the right granted in the previous sentence must be licensed separately and the same license metric must be used when licensing the program(s). 
 Testing: For the purpose of testing physical copies of backups, your license for the Oracle Database (Enterprise Edition, Standard Edition or
Standard Edition One) includes the right to run the database on an unlicensed computer for up to four times, not exceeding 2 days per testing, in any given calendar year. 
 You are responsible for ensuring that the following restrictions are not violated: 
  

	 	•	 	 Oracle Database Standard Edition can only be licensed on servers that have a maximum capacity of 4 sockets. Additionally, it may be licensed on a single cluster of
servers supporting up to a maximum number of 4 sockets. 

  

	 	•	 	 Oracle Standard Edition One, Internet Application Server Standard Edition One and Portal Standard Edition One can only be licensed on servers that have a maximum
capacity of 2 sockets. 

  

	 	•	 	 Business Intelligence Standard Edition One can only be licensed on servers that have the ability to run a maximum of 2 sockets. The data sources for BI Server and
BI Publisher are limited to the included Oracle Standard Edition One, one other database, and any number of flat file sources such as CSV, and XLS. 

  

	 	•	 	 The number of TRACE licenses (Rdb Server Option) must match the number of licenses of the associated database. 

  

	 	•	 	 The number of Diagnostics Pack and /or Configuration Management Pack licenses must match the number of licenses of the associated Internet Application Server
program (Enterprise Edition, Standard Edition, Standard Edition One or Java Edition). 

  

	 	•	 	 The number of Business Intelligence Server Enterprise license options must match the number of licenses of the associated Business Intelligence Server Enterprise
Edition program. The number of Business Intelligence applications observer licenses of the associated Usage Accelerator Analytics program must match the number of licenses of the associated transactional CRM Sales application program.

  

			
	Confidential	 	Page 8 of 10

	 	•	 	 The number of Business Intelligence applications observer licenses of the associated Human Resources Compensation Analytics program must match the total number of
employees and contractors in your organization. 

  

	 	•	 	 Decision Connector for Call Center must be licensed for each call center agent receiving decisions from the Oracle Real-Time Decision Server program.

  

	 	•	 	 Decision Connector for Web must be licensed for each web server Processor receiving decisions from the Oracle Real-Time Decision Server program.

  

	 	•	 	 The number of Intelligent Offer Generation for Call Center Agent licenses must match the number of licenses of the Decision Connector for Call Center program.

  

	 	•	 	 Informatica OEM PowerCenter ETL Server may not be used on a standalone basis or as a standalone ETL tool. The Informatica OEM Power Center ETL Server may be used
with any data source provided the target(s) are: (i) the Oracle Business Intelligence applications programs, (ii) the underlying platforms on which the Oracle Business Intelligence Suite Enterprise Edition program or associated components
run, or (iii) a staging database for any of the foregoing. Informatica OEM Power Center ETL Server may also be used where the Oracle Business Intelligence applications programs are the source and non-Oracle Business Intelligence application
programs are the target, provided, that users do not use Informatica OEM PowerCenter ETL Server to transform the data. 

  

	 	•	 	 When you purchase a license for the Data Warehouse Business Adapter program you must have the appropriate licenses for each operational application used as a source
(e.g., Oracle, SAP, PeopleSoft, Siebel). A license to the Data Warehouse Adapter program does not provide a license or the right to use the operational applications, a license to the Data Warehouse Adapter program provides only a connector to them.

  

	 	•	 	 For the TimesTen In-Memory Database, Replication - TimesTen to TimesTen and Cache Connect to Oracle programs, the number of gigabytes (GB) specified in the program
name is the maximum size of data store (aggregate of in-memory databases or caches on a single computer system or node in a cluster of servers) irrespective of the number of processors licensed. You may not exceed the specified GB data store
limitation unless you acquire additional licenses from Oracle. 

 If you purchase Named User Plus licenses for the programs listed below,
you must maintain the following user minimums and user maximums: 
 Program: Named User Plus Minimum 
 Oracle Database Enterprise Edition: 25 Named Users Plus per Processor 
 Rdb
Enterprise Edition: 25 Named Users Plus per Processor 
 CODASYL DBMS: 25 Named Users Plus per Processor 
 TopLink and Application Development Framework: 10 Named Users Plus per Processor 
 Internet Application Server Java Edition: 10 Named Users Plus per Processor* 
 Internet Application Server Standard Edition: 10 Named Users Plus per
Processor* 
 Internet Application Server Enterprise Edition: 10 Named Users Plus per Processor* 
 BPEL Process Manager: 10 Named Users Plus per Processor 
 Portal: 10 Named Users Plus per Processor 
 Integration: 10 Named Users Plus per Processor 
 Business Intelligence: 10
Named Users Plus per Processor 
 Forms and Reports: 10 Named Users Plus per Processor 
 Web Services Manager: 10 Named Users Plus per Processor 
 XML Publisher: 10 Named Users Plus per Processor 
 Virtual Directory: 10 Named Users Plus per Processor 
 SOA Suite for Non
Oracle Middleware: 10 Named Users Plus per Processor 
 Business Activity Monitoring for Non Oracle Middleware: 10 Named Users Plus per Processor 

 

			
	Confidential	 	Page 9 of 10

 Fusion Middleware for PeopleSoft: 10 Named Users Plus per Processor 
 Fusion Middleware for SAP: 10 Named Users Plus per Processor 
 Business
Intelligence Standard Edition: 10 Named Users Plus per Processor 
 Universal Content Management: 10 Named Users Plus per Processor 
 Imaging and Process Management: 10 Named Users Plus per Processor 
 Information Rights Management: 10 Named Users Plus per Processor 
 Enterprise Content Management Suite: 10 Named Users Plus per Processor

 Business Intelligence Standard Edition One: 5 Named Users Plus per Processor 

	*	The Named User Plus Minimum does not apply if the program is installed on a one processor machine that allows for a maximum of one user per program. 

 Program: Named User Plus Maximum 
 Personal Edition: 1 Named User Plus
per database 
 Business Intelligence Standard Edition One: 50 Named Users Plus per Processor 
 The number of licenses for the programs listed below must match the number of licenses of the associated database and if you purchase Named User Plus licenses for these programs, you must maintain, at a minimum, 25
Named Users Plus per Processor per associated database: 
 Real Application Clusters, Partitioning, OLAP, Data Mining, Spatial, Advanced Security, Label
Security, Database Vault, Warehouse Builder Enterprise ETL, Warehouse Builder Data Quality, Diagnostics Pack, Tuning Pack, Change Management Pack, Configuration Management Pack and Provisioning Pack for DB 
  

									
	The offer is valid through 31-MAY-07 and shall become binding upon execution by you and acceptance by Oracle.
					
	Netsuite, Inc.	 		 		 	ORACLE USA, INC.	 	
					
	Signature	 	 /s/ David Lipscomb
	 		 	Signature	 	 /s/ Peter K. Roy

					
	Name	 	 David Lipscomb
	 		 	Name	 	 Peter K. Roy

					
	Title	 	 SVP, Engineering
	 		 	Title	 	 Director

					
	Signature Date	 	 21 May 2007
	 		 	Signature Date	 	 5/27/07

				
	Effective Date	 	(to be completed by Oracle)	 	 5/27/07
	 	

  

			
	Confidential	 	Page 10 of 10

			
	

	  	Payment Schedule
	  	No. 21850

 Page 1 of 1 
  

															
	Customer:	 	 NetSuite, Inc.
	 		 	Executed by Customer (authorized signature):
		 	  
	 		 	By:	 	  

	Address:	 	 2955 Campus Dr.
	 		 	Name:	 	  

		 	 Suite 350
	 		 	Title:	 	  

		 	 San Mateo CA 94403-2511
	 		 		 		 	
	Contact:	 	  
	 		 	Executed by Oracle Credit Corporation:
	Phone:	 	  
	 		 	By:	 	  

	Order:	 	 dated
	 		 	Name:	 	  

	Agreement:	 	 dated
	 		 	Title:	 	  

	PPA No.:	 	 dated
	 		 	Payment Schedule Effective Date:	 	  

  

											
	System:	  	Payment Schedule:	  	
		  		  		  	Payment Amount	  	Due Date	  	
	Software:	  	 [**]
	  		  	[**]	  	[**]	  	
	Support:	  	 [**]
	  	1 Year(s)	  		  		  	
	Consulting:	  	 [**]
	  		  		  		  	
	Education:	  	 [**]
	  		  		  		  	
	Other:	  	 [**]
	  		  		  		  	
	System Price:	  	 [**]
	  		  		  		  	

 Transaction Specific Terms: 
 For this Contract, the rate used in PPA Section 3, Paragraph 2, Subsection (i) shall be the lesser of the rate in the Contract or [**]. 
 Optional     ̈ (If this box is checked): 
 The Customer has ordered the System from an alliance member/agent of Oracle Corporation or one of its affiliates, whose name and address are specified below. Customer
shall provide OCC with a copy of such Order. The System shall be directly licensed or provided by the Supplier specified in the applicable Order and Agreement, each of which shall be considered a separate contract. Customer has entered into the
Order and Agreement based upon its own judgment, and expressly disclaims any reliance upon statements made by OCC about the System, if any. Customer’s rights with respect to the System are as set forth in the applicable Order and Agreement and
Customer shall have no right to make any claims under such Order and Agreement against OCC or its Assignee. Neither Supplier nor any alliance member/agent is authorized to waive or alter any term or condition of this Contract. If within ten days of
the Payment Schedule Effective Date, OCC is provided with Customer invoices for the System specifying applicable Taxes, then OCC may add the applicable Taxes in accordance with this Contract. 
  

							
	Alliance Member/Agent:	 	  

	Address:	 	  

	Contact:	 	  
	 	Phone:	 	  

 This Payment Schedule is entered into by Customer and Oracle Credit Corporation (“OCC”) for the
acquisition of the System from Oracle Corporation, an affiliate of Oracle Corporation, an alliance member/agent of Oracle Corporation or any other party providing any portion of the System (“Supplier”). This Payment Schedule incorporates
by reference the terms and conditions of the above-referenced Payment Plan Agreement (“PPA”) to create a separate Contract (“Contract”). 
 A. PAYMENTS: This Contract shall replace Customer’s payment obligation under the Order and Agreement to Supplier, to the extent of the System Price listed above, upon Customer’s delivery of a fully executed Order,
Agreement, PPA, Payment Schedule, and any other documentation required by OCC, and execution of the Contract by OCC. Customer agrees that OCC may add the applicable Taxes due on the System Price to each Payment Amount based on the applicable tax
rate invoiced by Supplier at shipment. OCC may adjust subsequent Payment Amounts to reflect any change or correction in Taxes due. If the System Price includes support fees for a support period that begins after the first support period, such future
support fees and the then relevant Taxes will be paid to Supplier as invoiced in the applicable support period from the Payment Amounts received in that period. The balance of each Payment Amount, unless otherwise stated, includes a proportional
amount of the remaining components of the System Price excluding such future support fees, if any. 
 B. SYSTEM: Software shall be accepted, and the
services shall be deemed ordered pursuant to the terms of the Agreement. Customer agrees that any software acquired from Supplier to replace any part of the System shall be subject to the terms of the Contract. Any claims related to the performance
of any component of the System shall be made pursuant to the Order and Agreement. Neither OCC nor Assignee shall be responsible to Customer for any claim or liability pertaining to any performance, actions, warranties or statements of Supplier.

 C. ADMINISTRATIVE: Customer agrees that OCC or its Assignee may treat executed faxes or photocopies delivered to OCC as original documents;
however, Customer agrees to deliver original signed documents if requested. Customer agrees that OCC may insert the appropriate administrative information to complete this form. OCC will provide a copy of the final Contract upon request.

 [**] - Confidential treatment has been requested for the bracketed portions. The confidential
redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 
  

			
	Confidential

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