Document:

<PAGE>

                                                                    Exhibit 10.4

                              VSTREAM INCORPORATED

                                 FIRST AMENDMENT
                                       TO
                  AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT

     This First Amendment to the Amended and Restated Stockholders' Agreement,
dated as of November 17, 1999 (the "Stockholders' Agreement"), is entered into
as of December 15, 1999, by and among VStream Incorporated, a Delaware
corporation (the "Company"), and the parties identified as additional
stockholders on the signature pages attached hereto (the "Additional
Stockholders") (this "First Amendment").

                                    RECITALS

     Whereas, the Company and the holders of the Company's Series B Preferred
Stock, Series C Preferred Stock, Series D Preferred Stock identified on the
signature pages thereto are parties to the Stockholders' Agreement;

     Whereas, in connection with and as a condition to the purchase by the
Additional Stockholders of 4,761,334 shares of the Company's Series D Preferred
Stock, the Company has agreed to provide the Additional Stockholders the rights
set forth in the Stockholders' Agreement;

     Whereas, under Section 7.4 of the Stockholders' Agreement, the
Stockholders' Agreement may be amended with written consent of the Company and
the holders of at least 66-2/3% of the Shares (as defined in the Stockholders'
Agreement); and

     Whereas, at least 66-2/3% of the Shares (as defined in the Stockholders
Agreement) (voting on an as converted basis) have consented in writing to this
First Amendment.

     In consideration of the mutual agreements, covenants and considerations
contained herein, the parties hereto agree as follows:

     1.   Amendment. The first paragraph of the Stockholders' Agreement is
hereby amended in its entirety to read as follows:

          Amended and Restated Stockholders' Agreement (this "Agreement") dated
          as of November 17, 1999 by and among (i) VStream Incorporated, a
          Delaware corporation (the "Company"), (ii) the holders of the
          Company's Series B Preferred Stock, Series C Preferred Stock and
          Series D Preferred Stock identified on the signature pages hereto (the
          "Investors"), (iii) the members of the Company's management identified
          on the signature pages hereto or that have otherwise agreed to be
          bound by the provisions hereof (the "Management Holders"), and (iv)
          the parties identified as additional stockholders on the signature
          pages

                                       1
<PAGE>

        hereto (the "Additional Stockholders"). The Investors, the Management
        Holders and the Additional Stockholders are referred to collectively as
        the "Stockholders."

     2. Definitions. All capitalized terms used herein without definition shall
have the meanings ascribed to them in the Stockholders' Agreement.

     3. Additional Purchasers. Upon the effectiveness of this First Amendment to
the Stockholders' Agreement, the Additional Stockholders agree to be bound by
all of the terms and conditions of the Stockholders' Agreement as amended
herein.

     4. Notices. All notices sent to the Company pursuant to the Stockholders'
Agreement shall be sent to the Company at 1157 Century Drive, Louisville,
Colorado 80027.

     5. Effect of Amendment. Except as amended as set forth above, the
Stockholders' Agreement shall continue in full force and effect.

     6. Governing Law. This First Amendment shall be governed and construed in
accordance with the laws of the State of Colorado as though made solely among
residents of the State of Colorado without regard to conflicts of law
principals.

            [The Remainder of this Page is Intentionally Left Blank.]

                                       2
<PAGE>

     IN WITNESS WHEREOF, the undersigned parties have executed this First
Amendment to the Amended and Restated Stockholders' Agreement as of the date set
forth in the first paragraph hereof.

                                         COMPANY:

                                         VSTREAM INCORPORATED

                                         By:    /S/ Paul A. Berberian
                                             ---------------------------------
                                         Title: Chief Executive Officer
                                                ------------------------------

                                         [Signature Page to First Amendment to
                                         Stockholders' Agreement]

                                       3
<PAGE>

                                  ADDITIONAL INVESTORS:

                                  CENTENNIAL FUND VI, L.P.

                                  By: Centennial Holdings VI, LLC
                                      Its General Partner

                                  By: /s/ Donald H. Parsons, Jr.
                                     ------------------------------------------
                                     Donald H. Parsons, Jr., Managing Principal

                                  CENTENNIAL ENTREPRENEURS FUND VI, L.P.

                                  By: Centennial Holdings VI, LLC
                                      Its General Partner

                                  By: /s/ Donald H. Parsons, Jr.
                                     ------------------------------------------
                                     Managing Principal

                                  CENTENNIAL HOLDINGS I, LLC

                                  By: /s/ Donald H. Parsons, Jr.
                                     ------------------------------------------
                                     Donald H. Parsons, Jr., Sr. Vice President

                                  UNIVERSITY OF COLORADO FOUNDATION, INC.

                                  By: /s/
                                     ------------------------------------------

                                  Title:
                                        ---------------------------------------

                                  [Signature Page to First Amendment to
                                  Stockholders' Agreement]

                                       4

<PAGE>
                          /s/ Kim N.C. Tomsic
                          ------------------------------------------------------
                          Kim N.C. Tomsic

                          /s/ John L. Kurtz
                          ------------------------------------------------------
                          John L. Kurtz, Jr.

                          /s/ Lori K. Bornheimer
                          ------------------------------------------------------
                          Lori K. Bornheimer

                          /s/ Frances L. Berberian
                          ------------------------------------------------------
                          Frances L. Berberian

                          /s/ Charles O. Higgins
                          ------------------------------------------------------
                          Charles O. Higgins

                          /s/ Byron R. Chrisman
                          ------------------------------------------------------
                          Byron R. Chrisman

                          /s/ T. Charles Fial
                          ------------------------------------------------------
                          T. Charles Fial TTEE FBO T. Charles Fial 1997
                          Revocable trust DTD 9/30/97

                          /s/ Eva Garibian
                          ------------------------------------------------------
                          Eva Garibian

                          /s/ Vahe Garibian
                          ------------------------------------------------------
                          Vahe Garibian

                          /s/ Mathew S. Martin
                          ------------------------------------------------------
                          Mathew S. Martin

                          /s/ Karen S. Martin
                          ------------------------------------------------------
                          Karen S. Martin

                          /s/ Thomas Patsiga
                          ------------------------------------------------------
                          Thomas Patsiga

                          /s/
                          ------------------------------------------------------
                          Charles Schwab & Co., Inc. FBO Austin R. Gibbons
                          IRA Acct #36500127

                          /s/ Jarvis Seccombe
                          ------------------------------------------------------
                          Jarvis Seccombe

                          [Signature Page to First Amendment to
                          Stockholders' Agreement]

                                       5
<PAGE>
                                  /s/ Diane Seccombe
                                  -------------------------------------
                                  Diane Seccombe

                                  /s/ Rimvydas Ambraziunas
                                  -------------------------------------
                                  Rimvydas Ambraziunas

                                  /s/ Marsha Ambraziunas
                                  -------------------------------------
                                  Marsha Ambraziunas

                                  /s/ Francis X. Malone
                                  -------------------------------------
                                  Francis X. Malone

                                  /s/ David A. Makarechian
                                  -------------------------------------
                                  David A. Makarechian

                                  /s/ Jeremy W. Makarechian
                                  -------------------------------------
                                  Jeremy W. Makarechian

                                  /s/ Alfred E. Moore
                                  -------------------------------------
                                  Alfred E. Moore

                                  /s/ Joanne L. Moore
                                  -------------------------------------
                                  Joanne L. Moore

                                  /s/ Philippe Muller
                                  -------------------------------------
                                  Philippe Muller

                                  [Signature Page to First Amendment to
                                  Stockholders' Agreement]

                                       6
<PAGE>

                                SOFTBANK TECHNOLOGY VENTURES V, L.P.

                                By:    SBTV V LLC

                                By: /s/ Bradely A. Feld
                                   -------------------------------
                                Managing Director

                                SOFTBANK TECHNOLOGY VENTURES ADVISORS
                                FUND V, L.P.

                                By:    SBTV V LLC

                                By: /s/ Bradely A. Feld
                                   -------------------------------
                                Managing Director

                                SOFTBANK TECHNOLOGY VENTURES
                                ENTREPRENEURS FUND V, L.P.

                                By:    SBTV V LLC

                                By: /s/ Bradely A. Feld
                                   -------------------------------
                                Managing Director

                                SOFTBANK TECHNOLOGY VENTURES IV, L.P.

                                By:    STV IV LLC

                                By: /s/ Bradely A. Feld
                                   -------------------------------
                                Managing Director

                                SOFTBANK TECHNOLOGY ADVISORS FUND, L.P.

                                By:    STV IV LLC

                                By: /s/ Bradely A. Feld
                                   -------------------------------
                                Managing Director

                                [Signature Page to First Amendment to
                                Stockholders' Agreement]

                                       7<PAGE>

                                                                    EXHIBIT 10.5

                              AMENDED AND RESTATED
                              INVESTORS AGREEMENT

     This Investors Agreement (this "Agreement") dated as of November 17, 1999,
is by and among (i) VStream Incorporated, a Delaware corporation (the
"Company"), and (ii) the holders of the Company's Series B Preferred Stock,
Series C Preferred Stock and Series D Preferred Stock identified on the
signature pages hereto (the "Investors").

     The holders of Series D Preferred and the Company are parties to a Series D
Preferred Stock Purchase Agreement of even date herewith (the "Purchase
Agreement").  The Series D Stockholders' obligations under the Purchase
Agreement are conditioned upon the execution and delivery of this Agreement by
all of the Investors and the Company.

     Now, Therefore, in consideration of the mutual promises and covenants set
forth herein, the parties agree as follows:

                                   Article I

                              Certain Definitions

     As used in this Agreement, the following terms shall have the following
respective meanings:

     "Affiliate" shall mean any person, entity or investment fund controlling,
controlled by or under common control with an Investor and any partner of an
Investor which is a partnership or a member of an Investor which is a limited
liability company.

     "Certificate of Amendment" shall mean the Company's Certificate of
Amendment to its Certificate of Incorporation setting forth the rights,
preferences, privileges and restrictions of the Series A Preferred Stock, Series
B Preferred Stock, Series C Preferred Stock and Series D Preferred Stock.

     "Commission" shall mean the Securities and Exchange Commission or any other
federal agency at the time administering the Securities Act.

     "Common Stock" shall mean the Company's Common Stock, $.001 par value per
share.

     "Independent Third Party" means any person who, immediately prior to the
contemplated transaction, does not own in excess of 5% of the Company's Common
Stock, on a fully-diluted basis (a "5% Owner"), who is not controlling,
controlled by or under common control with any such 5% Owner and who is not the
spouse or descendent (by birth or adoption) of any such 5% Owner or a trust for
the benefit of such 5% Owner and/or such other persons.

     "Investor Stock" shall mean (i) shares of Preferred Stock and Common Stock
owned by the Investors or any transferee thereof; (ii) shares of Common Stock
issued or issuable upon the conversion or exercise of any stock (including,
without limitation, the Series B Preferred Stock,
<PAGE>

Series C Preferred Stock and Series D Preferred Stock) warrants, options or
other securities of the Company owned by the Investors or any transferee
thereof; and (iii) any shares of Common Stock issued as a dividend or other
distribution with respect to or in exchange for or in replacement of the shares
referenced in (i) and (ii) above.

     "Permitted Transferee" shall mean with respect to an Investor, an Affiliate
of the Investor, a member of such Investor's immediate family, a trust
established for the benefit of members of such Investor's immediate family, or a
transferee of such Investor by will or the laws of intestate succession.

     "Preferred Stock" shall mean, collectively, (i) the Series A Preferred
Stock; (ii) the Series B Preferred Stock;  (iii) the Series C Preferred Stock.
and (iv) the Series D Preferred Stock.

     "Public Offering" means any offering by the Company of its equity
securities to the public pursuant to an effective registration statement under
the Securities Act, or any comparable statement under any similar federal
statute then in force; provided that a Public Offering shall not include an
offering made in connection with a business acquisition or combination or an
employee benefit plan.

     "Public Sale" means any sale of Investor Stock to the public pursuant to an
offering registered under the Securities Act or to the public through a broker,
dealer or market maker pursuant to the provisions of Rule 144 adopted under the
Securities Act.

     "Qualified Public Offering" shall mean an underwritten public offering of
Common Stock resulting in proceeds to the Company of not less than $30 million
(prior to expenses and underwriting commissions) and at an offering price per
share equal to at least $8.00 (as appropriately adjusted for future stock
splits, stock dividends, recapitalizations and similar transactions affecting
the Common Stock).

     "Rule 144" shall mean Rule 144 as promulgated by the Commission under the
Securities Act, as such Rule may be amended from time to time, or any similar
successor Rule that may be promulgated by the Commission.

     "Sale of the Company" means the sale of the Company to an Independent Third
Party or group of Independent Third Parties pursuant to which such party or
parties acquire (i) capital stock of the Company possessing the voting power
under normal circumstances to elect a majority of the Company's board of
directors (whether by merger, consolidation or sale or transfer of the Company's
capital stock) or (ii) all or substantially all of the Company's assets
determined on a consolidated basis.

                                       2
<PAGE>

     "Securities Act" shall mean the Securities Act of 1933 (or any similar
successor federal statute), as amended, and the rules and regulations
thereunder, all as the same shall be in effect from time to time.

     "Series A Preferred Stock" shall mean the Company's Series A Convertible
Preferred Stock, $.01 par value per share.

     "Series B Preferred Stock" shall mean the Company's Series B Convertible
Preferred Stock, $.01 par value per share.

     "Series C Preferred Stock" shall mean the Company's Series C Convertible
Preferred Stock, $.01 par value per share.

     "Series D Preferred Stock" shall mean the Company's Series D Convertible
Preferred Stock, $.01 par value per share.

                                   Article II

                  Restrictions on Transfers of Investor Stock

     2.1 Transfer of Investor Stock. No Investor shall sell, transfer, assign,
pledge or otherwise dispose of (a "Transfer") any interest in any Investor Stock
except pursuant to (i) a Public Sale, a Sale of the Company or any conversion
provisions of the Certificate of Amendment ("Exempt Transfers") or (ii) the
provisions of this Article II. Each Investor agrees not to consummate any
Transfer (other than an Exempt Transfer) until 30 days after the delivery to the
Company and the other Investors of such Investor's Offer Notice, unless the
parties to the Transfer have been finally determined pursuant to this Article II
prior to the expiration of such 30-day period (the "Election Period").

     2.2 First Offer Right. At least 30 days prior to making any Transfer of any
Investor Stock (other than an Exempt Transfer) the transferring Investor (the
"Transferring Investor") shall deliver a written notice (the "Offer Notice") to
the Company and the other Investors (the "Other Investors"). The Offer Notice
shall disclose in reasonable detail the proposed terms and conditions of the
Transfer. First, the Company may elect to purchase all (but not less than all)
of the Investor Stock specified in the Offer Notice at the price and on the
terms specified therein by delivering written notice of such election to the
Transferring Investor and the Other Investors as soon as practical but in any
event within ten days after the delivery of the Offer Notice. If the Company has
not elected to purchase all of the Investor Stock within such ten-day period,
each Other Investor (or any Affiliate thereof) may elect to purchase all (but
not less than all) of its Pro Rata Share (as defined below) of the Investor
Stock specified in the Offer Notice at the price and on the terms specified
therein by delivering written notice of such election to the Transferring
Investor as soon as practical but in any event within 20 days after delivery of
the Offer Notice. Any Investor Stock not elected to be purchased by the end of
such 20-day period shall be

                                       3
<PAGE>

reoffered for the ten-day period prior to the expiration of the Election Period
by the Transferring Investor on a pro rata basis to the Other Investors (or any
Affiliate thereof) who have elected to purchase their Pro Rata Share. If the
Company or any Other Investors have elected to purchase Investor Stock from the
Transferring Investor, the transfer of such shares shall be consummated as soon
as practical after the delivery of the election notices, but in any event within
15 days after the expiration of the Election Period. To the extent that the
Company and the Other Investors have not elected to purchase all of the Investor
Stock being offered, the Transferring Investor may, within 90 days after the
expiration of the Election Period, transfer such Investor Stock which has not
been purchased by the Company and the Other Investors (or any Affiliate thereof)
to one or more third parties at a price no less than the price per share
specified in the Offer Notice and on other terms no more favorable to the
transferees than offered to the Company and the Other Investors in the Offer
Notice. The purchase price specified in any Offer Notice shall be payable solely
in cash at the closing of the transaction or in installments over time. If the
Transferring Investor does not dispose of its Investor Stock within the 90-day
period after the expiration of the Election Period, it shall not subsequently
dispose of its Investor Stock except in accordance with the provisions of this
Article II. Each Investor's "Pro Rata Share" shall be based upon such Investor's
proportionate ownership of all Investor Stock held by all Investors (exclusive
of the Investor Stock held by the Transferring Investor) on a fully-diluted
basis.

     2.3 Permitted Transfers. The restrictions contained in this Article II
shall not apply with respect to any Transfer of Investor Stock by any Investor
to its Permitted Transferees; provided that the restrictions contained in this
Article II shall continue to be applicable to the Investor Stock after any such
Transfer to a Permitted Transferee and provided further that, as a condition to
completing the transfer, the Permitted Transferees of such Investor Stock shall
agree in writing to be bound by the provisions of this Agreement affecting the
Investor Stock so transferred. In addition, the restrictions contained in this
Article II shall not apply with respect to any Transfer of Investor Stock by
Intel Corporation.

     2.4 Termination of Restrictions. The restrictions set forth in this
paragraph 2 shall continue with respect to each share of Investor Stock until
the earlier of (i) the date on which such Investor Stock has been transferred in
a Public Sale, (ii) the date on which such Investor Stock has been transferred
pursuant to this Article II (other than Section 2.3), (iii) the consummation of
a Qualified Public Offering or (iv) the consummation of a Sale of the Company.

     2.5 Legend. Each certificate evidencing Investor Stock and each certificate
issued in exchange for or upon the transfer of any Investor Stock (if such
shares remain Investor Stock after such transfer) shall be stamped or otherwise
imprinted with a legend in substantially the following form:

          "The securities represented by this certificate are subject to an
          Investors Agreement dated as of November 17, 1999, among the issuer of
          such securities (the "Company") and certain of the

                                       4
<PAGE>

          Company's stockholders. A copy of such Investors Agreement will be
          furnished without charge by the Company to the holder hereof upon
          written request."

The Company shall imprint such legend on certificates evidencing Investor Stock
outstanding prior to the date hereof.  The legend set forth above shall be
removed from the certificates evidencing any shares which cease to be Investor
Stock in accordance with Article II hereof.

     2.6 Transfers in Violation of Agreement. Any Transfer or attempted Transfer
of any Investor Stock in violation of any provision of this Agreement shall be
void, and the Company shall not record such Transfer on its books or treat any
purported transferee of such Investor Stock as the owner of such shares for any
purpose.

                                  Article III

                                 Miscellaneous

     3.1 Amendment and Waiver. Except as otherwise provided herein, no
modification, amendment or waiver of any provision of this Agreement shall be
effective against the Company or the Investors unless such modification,
amendment or waiver is approved in writing by the Company and the holders of at
least 66 2/3% of the shares of Investor Stock, respectively; provided that any
provision which requires a higher vote of holders of Investor Stock may not be
amended, waived or modified without the higher vote of holders of Investor
Stock; provided, further, that no modification, amendment or waiver which
adversely affects the interests of one Investor without a similar and
proportionate effect on the interests of all Investors may be made without the
consent of the Investor whose interests are so adversely affected. The failure
of any party to enforce any of the provisions of this Agreement shall in no way
be construed as a waiver of such provisions and shall not affect the right of
such party thereafter to enforce each and every provision of this Agreement in
accordance with its terms. In calculating the number of shares of Investor
Stock, any Investor Stock represented by the Preferred Stock shall equal the
number of shares of Common Stock issuable upon conversion of the Preferred
Stock.

     3.2 Severability. Whenever possible, each provision of this Agreement shall
be interpreted in such manner as to be effective and valid under applicable law,
but if any provision of this Agreement is held to be invalid, illegal or
unenforceable in any respect under any applicable law or rule in any
jurisdiction, such invalidity, illegality, or unenforceability shall not affect
any other provision or any other jurisdiction, but this Agreement shall be
reformed, construed and enforced in such jurisdiction as if such invalid,
illegal or unenforceable provision had never been contained herein.

     3.3 Entire Agreement. Except as otherwise expressly set forth herein, this
document embodies the complete agreement and understanding among the parties
hereto with respect to the subject matter hereof and supersedes and preempts any
prior understandings, agreements or

                                       5
<PAGE>

representations by or among the parties, written or oral, which may have related
to the subject matter hereof in any way, including that certain Investor
Agreement dated as of May 28, 1998, as amended by and between the Company and
certain of the Investors.

     3.4 Successors and Assigns. Except as otherwise provided herein, this
Agreement shall bind and inure to the benefit of and be enforceable by the
Company and its successors and assigns and the Investors and any subsequent
holders of Investor Stock and the respective successors and assigns of each of
them, so long as they hold Investor Stock.

     3.5 Counterparts. This Agreement may be executed in separate counterparts
each of which shall be an original and all of which taken together shall
constitute one and the same agreement.

     3.6 Remedies. The Company and the Investors shall be entitled to enforce
their rights under this Agreement specifically to recover damages by reason of
any breach of any provision of this Agreement and to exercise all other rights
existing in their favor. The parties hereto agree and acknowledge that money
damages may not be an adequate remedy for any breach of the provisions of this
Agreement and that the Company and any Investor may in its sole discretion apply
to any court of law or equity of competent jurisdiction for specific performance
and/or injunctive relief (without posting a bond or other security) in order to
enforce or prevent any violation of the provisions of this Agreement.

     3.7 Notices, Etc. All notices and other communications required or
permitted hereunder shall be in writing and shall be deemed effectively given:
(i) upon personal delivery to the party to be notified, (ii) when sent by
confirmed telex or facsimile if sent during normal business hours of the
recipient, if not, then on the next business day, (iii) five (5) days after
having been sent by registered or certified mail, return receipt requested,
postage prepaid, or (iv) one (1) day after deposit with a nationally recognized
overnight courier, special next day delivery, with verification of receipt. All
communications shall be sent to the Company at 5777 Central Avenue, Suite 120,
Boulder, Colorado 80301 and to an Investor at the address reflected in the
Company's stock ledger or at such other address as such Investor shall have
furnished to the Company in writing.

     3.8 Governing Law. The corporate law of Delaware shall govern all issues
concerning the relative rights of the Company and its stockholders. All other
questions concerning the construction, validity and interpretation of this
Agreement shall be governed by the internal law, and not the law of conflicts,
of Colorado. The parties hereto waive all right to trial by jury in any action
or proceeding to enforce or defend any rights under this Agreement.

     3.9 Descriptive Headings. The descriptive headings of this Agreement are
inserted for convenience only and do not constitute a part of this Agreement.

                                       6
<PAGE>

     In Witness Whereof, the parties hereto have executed this Investors
Agreement effective as of the day and year first above written.

                                   COMPANY:

                                   VStream Incorporated

                                   By: /s/
                                      _________________________________
                                   Title:______________________________

                                   PURCHASERS

                                   Centennial Fund V, L.P.

                                   By:  Centennial Holdings V, L.P.,
                                        Its General Partner

                                   By: /s/
                                      _________________________________

                                   a General Partner

                                   Centennial Fund VI, L.P.

                                   By:  Centennial Holdings VI, LLC
                                        Its General Partner

                                   By: /s/
                                      ________________________________
                                        Managing Principal

                                   [Signature Page to Investors Agreement]

                                       7
<PAGE>

                                   Centennial Entrepreneurs Fund VI, L.P.

                                   By:  Centennial Holdings VI, LLC.
                                        Its General Partner

                                   By: /s/
                                      ___________________________________
                                        Managing Principal

                                   Centennial Holdings I, LLC

                                   By: /s/
                                      ___________________________________
                                   Its __________________________________

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Softbank Technology Ventures IV, L.P.

                                   By:  STV IV LLC

                                   By: /s/
                                      ___________________________________
                                        Managing Director

                                   Softbank Technology Advisors Fund, L.P.

                                   By:  STV IV LLC

                                   By: /s/
                                      ___________________________________
                                        Managing Director

                                   Matsushita Electric Industrial Co., LTD

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   [Signature Page to Investors Agreement]

                                       8
<PAGE>

                                   Highland Capital Partners III Limited
                                   Partnership

                                   By:  Highland Management Partners III Limited
                                   Partnership
                                   Its General Partner

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Highland Entrepreneurs' Fund III Limited
                                   Partnership

                                   By:  HEF III, LLC
                                   Its General Partner

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Intel Corporation

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Excite, Inc.

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Nexus Capital Partners, II, L.P.

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   [Signature Page to Investors Agreement]

                                       9
<PAGE>

                                   Porcelain Partners, L.P.

                                   By: /s/
                                      ___________________________________
                                   Its General Partner

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   GE Capital Equity Investments, Inc.

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Asdale, Ltd.

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Millennial Holdings, LLC

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Whitko & Company

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   Pequot Private Equity Fund II, L.P.

                                   By:  Pequot Capital Management, Inc.
                                   Its Investment Manager

                                   By: /s/ David Malat
                                      ___________________________________
                                      David Malat, Chief Financial Officer

                                   [Signature Page to Investors Agreement]

                                       10
<PAGE>

                                   Vivendi

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   EMC Corporation

                                   By: /s/
                                      ___________________________________
                                   Title:________________________________

                                   [Signature Page to Investors Agreement]

                                       11
<PAGE>

                                   BERBERIAN FAMILY TRUST

                                    /s/ Frances Berberian
                                    _____________________________________
                                    By:  Frances Berberian, Trustee

                                    /s/ Lori K. Bornheimer
                                    _____________________________________
                                    Lori K. Bornheimer

                                    /s/ Charles Fial
                                    _____________________________________
                                    Charles Fial

                                    /s/ Richard A. Fink
                                    _____________________________________
                                    Richard A. Fink

                                    /s/ John E. Hayes
                                    _____________________________________
                                    John E. Hayes

                                    /s/ Charles O. Higgins
                                    _____________________________________
                                    Charles O. Higgins

                                    /s/ John L. Kurtz, Jr.
                                    _____________________________________
                                    John L. Kurtz, Jr.

                                    [Signature Page to Investors Agreement]

                                       12
<PAGE>

                                    BROBECK, PHLEGER & HARRISON, LLP

                                         _______________________________

                                    By:  /s/
                                         _______________________________
                                    Its: _______________________________

                                    /s/ David A. Makarechian
                                    ____________________________________
                                    David A. Makarechian

                                    /s/ Jeremy W. Makarechian
                                    ____________________________________
                                    Jeremy W. Makarechian

                                    /s/ Kim Tomsic
                                    ____________________________________
                                    Kim Tomsic

                                    [Signature Page to Investors Agreement]

                                       13

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