Document:

Payment Agreement

 EXHIBIT 4.2 
  
 [Conformed Copy] 
  
 AIG RISK MANAGEMENT 
  
 Payment Agreement 
  
 For 
  
 Insurance And Risk Management Services 
  
 effective on the 30th day of June, 2000 
  
 by and between us, 
  
 National Union Fire Insurance Company Of Pittsburgh, Pa. 
  
 On behalf of itself and all its affiliates including, but not limited to:

  
 American Home Assurance Company 
 The Insurance Company of the State of Pennsylvania 
 National Union Fire Insurance Company of Pittsburgh, Pa. 
 Commerce and Industry Insurance Company

 Birmingham Fire Insurance Company 
 Illinois National Insurance Company 
 American International South Insurance Company 

AIU Insurance Company 
  
 And you, our Client 
  
 ONESOURCE HOLDINGS, INC. 
 1600
Parkwood Circle, Suite 400 
 Atlanta, GA 30339 
  
 In consultation with your representative 
  
 LOCKTON COMPANIES OF COLORADO, INC. 
 4500 Cherry Creek Drive, South, Suite 400 
 Denver, CO 80222

 TABLE OF CONTENTS 
  

	 Title Page
	  	1
		
	 Table of Contents
	  	2
		
	 Who Has Agreed To This Agreement?
	  	3
		
	 What Have You and We Agreed To?
	  	3
		
	 When Does This Agreement Begin?
	  	3
		
	 When Will This Agreement End?
	  	3
		
	 Which Words Have Special Meanings In This Agreement?
	  	3
		
	 What Else Should You Know About Your Payment Obligation?
	  	4
		
	 When Must You Pay Your Payment Obligation?
	  	4
		
	 What Is the Payment Plan?
	  	5
		
	 What Is the Billing Method?
	  	5
		
	 What About Collateral?
	  	6
		
	 What is Default?
	  	7
		
	 What May We Do In Case of Default?
	  	8
		
	 How Will Disagreements Be Resolved?
	  	8
		
	 To Whom Must You and We Give Notices?
	  	9
		
	 May Rights or Obligations be Assigned?
	  	9
		
	 Will Past Forbearance Waive Rights Under This Agreement?
	  	9
		
	 Who Must Pay To Enforce This Agreement?
	  	9
		
	 How May This Agreement Be Changed?
	  	9
		
	 What If The Law Changes?
	  	10
		
	 Are You Authorized to Make This Agreement?
	  	10
		
	 Signatures
	  	10

	 Schedule of Policies and Payments
	  	Appended

 PAYMENT AGREEMENT 
  

Who Has Agreed to this Agreement? 
  
 This Agreement is between: 
  

	 	•	 	You, the organization(s) named as “our Client” in the Schedule, and 

  

	 	•	 	Us, the Insurer(s) named in the Schedule. 

  
 The words “we”, “us” and “our” in this Agreement refer to the insurer(s) named in the Schedule. 
  
 What Have You and We
Agreed To? 
  
 We have agreed to the
following: 
  

	 	•	 	To provide you insurance and services according to the Policies and other agreements; and 

  

	 	•	 	To extend credit to you be deferring our demand for full payment of the entire amount of Your Payment Obligation if you make partial payments
according to this Agreement. 

  
 To induce us to agree as above,

  
 You have agreed to the following:

  

	 	•	 	To pay us all Your Payment Obligation and to perform all your other obligations according to this Agreement and Schedule for all entities covered by the
Policies; 

  

	 	•	 	To provide us with collateral according to this Agreement and Schedule. 

  

When Does This Agreement Begin? 
  
 This Agreement begins on the Effective Date shown in the first page (the title page) of this Agreement. Unless otherwise agreed in writing, this Agreement will also apply
to any policies and Schedules that we may issue as renewals, revisions, replacements or additions to the attached Schedule and the Policies listed there. 
  
 When Will This Agreement End? 
  
 This Agreement will end only after you and we have settled and paid all obligations between you and us relating to this Agreement. Neither
you nor we may cancel this Agreement without the other’s consent. 
  
 Which Words Have Special Meanings in this Agreement? 
  
 Words
with special meanings in the Policies have the same meanings in this Agreement as they have in the Policies. Non-italicized capitalized words in this Agreement are defined in the Policies, or their meanings are otherwise
described in this Agreement. 
  
 The following are definitions of other special
words. Terms printed in this Agreement in italic typeface have the meanings described below: 
  
 1. “ALAE” means Allocated Loss Adjustment Expense as defined in the Policies. 
  
 2. “Deductible Loss Reimbursements” means the portion of any Loss and ALAE we pay that you must reimburse us for under any
“Deductible” or “Loss Reimbursement” provisions of a Policy. 
  
 3. “Loss” or “Losses” means damages, benefits or indemnity that we become obligated under the terms of the Policies to pay to claimants. 
  
 4. “Policy” or Policies” means: 
  

	 	•	 	Any of the insurance policies described by their policy numbers in the Schedule, and their replacements and renewals; 

	 	•	 	Any additional insurance policies that we may issue to you and that you and we agree to make subject to this Agreement. 

  
 5. “Retained Amount” or “Retention” means one of the following:

  

	 	•	 	Self-Insured Retention: the amount specified in the applicable Policy as your Self-Insured Retention per occurrence, accident, offense, claim or suit; or

  

	 	•	 	Deductible: the amount specified in the applicable Policy as the Reimbursable or Deductible portion of Loss per occurrence, accident, offense, claim or suit; or

  

	 	•	 	Loss Limit: the portion of any Loss we pay because of an occurrence, offense, accident, claim or suit, that we will include in the computation of the premiums.

  
 The Policies show the type of Retention that
applies to any specific occurrence, offense, accident, claim or suit. 
  
 6.
“Schedule” means each of the attachments to this Agreement that describes specific elements of the Agreement for a specified period of time. Each Schedule is a part of this Agreement. Additional Schedules or amendments to
Schedules may be attached to this Agreement from time to time by mutual agreement between you and us. 
  
 7. “You” means the person or organization named as our Client in the title page of this Agreement, its predecessor and successor organizations, and each of its
subsidiary, affiliated or associated organizations that are included as Named Insureds under any of the Policies. Each is jointly and severally liable to us for the entire amount of Your Payment Obligation. 
  
 8. “Your Payment Obligation” means the amounts that you must pay us for the
insurance and services in accordance with the terms of the Policies, this Agreement, and any similar primary casualty insurance policies and agreements with us incurred before the inception date hereof. Such amounts shall include, but are not
limited to, any of the following, including any portions thereof not yet due and payable: 
  

	 	•	 	The premiums and premium surcharges, 

  

	 	•	 	Deductible Loss Reimbursements, 

  

	 	•	 	Any amount that we may have paid on your behalf because of any occurrence, accident, offense, claim or suit with respect to which you are a self-insurer.

  

	 	•	 	Any other fees, charges, or obligations as shown in the Schedule or as may arise as you and we may agree from time to time. 

  
 Loss Reserves: Your Payment Obligation includes any portion of the premiums, premium
surcharges, Deductible Loss Reimbursements or other obligations that we shall have calculated on the basis of our reserves for Loss and ALAE. Those reserves shall include specific reserves on known Losses and ALAE,
reserves for incurred but not reported Losses and ALAE, and reserves for statistically expected development on Losses and ALAE that have been reported to us. Any Loss development factor we apply in determining such
reserves will be based on our actuarial evaluation of relevant statistical data including, to the extent available and credible, statistical data based upon your cumulative Loss and ALAE history. 
  
 What Else Should You Know About Your Payment
Obligation? 
  
 Amounts: We will calculate Your Payment
Obligation according to the methods stated in the Policies and any other similar primary casualty insurance policies and agreements between us. 
  
 You must abide by the results under this Agreement of any payment of Loss or ALAE that the claims service provider or we shall have made in the
absence of negligence and in good faith under any of the Policies. 
  
 Credit: Credit is extended to you whenever your payment of some or all of Your Payment Obligation is postponed beyond the effective date of the insurance policies to which such obligations pertain. Any extension of unsecured
credit to you under this Agreement is extended only for the duration of the policy year for which it is extended. It is subject to review and revision or withdrawal at each anniversary of this Agreement or at other times in accordance with
the terms of this Agreement. Any extension of credit to you under this Agreement, including any deferral or waiver of the collection of collateral from you is not an assumption by us of any of your obligations to us. Any
extension of credit to you does not limit our right to enforce your performance under this Agreement. 
  
 A Credit Fee may be charged for any unsecured credit extended to you. The Credit Fee, if any, is shown in the Schedule. Any such Credit Fee is an annual fee and
applies only to the policy year to which such Schedule applies. A renewal Credit Fee may be charged for the period of any renewed extension of unsecured credit, and shall be shown in the Schedule pertaining thereto. 
  
 Payment of the Credit Fee, if any, is neither payment of premium for insurance of any kind
nor payment of Deductible Loss Reimbursements. 

 When Must You Pay Your Payment Obligation? 
  
 All payments are due by the due date stated in the Schedule, or as respects
Additional Payments, within 30 days of the later of the Invoice, Notice or Bill date or your evidenced receipt date of the Invoice, Notice or Bill for each such Additional Payment. 
  
 What Is The Payment Plan? 
  
 Deposits and Installments 
  
 You must pay us a Deposit and Installments in the amounts and by the dates shown in the Schedule for the Policies described in the
Schedule. 
  
 Claims Payment Deposit: If so shown in the
Schedule, the Deposit includes a Claims Payment Deposit. The Claims Payment Deposit will not bear interest. We will return the amount of the Claims Payment Deposit to you when you have paid us all amounts due us. 
  
 If the total amount of claims we shall have paid on your behalf exceeds the sum of the
Claims Payment Deposit for three (3) consecutive billing periods, we may require you to pay us additional funds for the Claims Payment Deposit. However, the entire Claims Payment Deposit shall not exceed 250% of the average amount of the
claims we had paid in each of the prior 3 periods. 
  
 Additional Payments

  
 You must also make payments in addition to the Deposit and
Installments according to the Payment Method described under “Additional Payments” in the Schedule. 
  
 What Is The Billing Method? 
  
 Deposits and Installments: You must pay us the amounts shown in the Schedule as “Installments”. You must pay us those amounts by their Due Dates
shown there. 
  
 Additional Payments: You have chosen the Direct Billing
Method or the Automatic Withdrawal Method, or a combination of both. Your choice is shown in the Schedule. 
  
 Direct Billing Method 
  
 For the Additional Payments described under “What is the Payment Plan?”, we will further bill you as necessary for the payment of
Losses we must pay or have paid within your “Retention” and your share of ALAE covered by the Policies. We will not bill more than permitted under any Aggregate Stop or Maximum Premium or Maximum Insurance Cost
provisions that apply to the Policies. 
  
 Automatic
Withdrawal Method 
  
 For the Additional Payments described under
“What is the Payment Plan?”, we will draw funds from the “Automatic Withdrawal Account” described in the Schedule as necessary for the payment of Losses within your “Retention” and your share of
ALAE covered by the Policies. We will not withdraw more than permitted under any Aggregate Stop or Maximum Premium or Maximum Insurance cost provisions that apply to the Policies. 
  
 You hereby authorize us to withdraw funds from that Account upon our
demand. 
  
 You must pay enough cash into that
“Automatic Withdrawal Account” to cover our expected payments of Loss within your Retention and your share ALAE during the next Claims Payment Fund Coverage Period shown in the Schedule. The minimum
amount of such cash funds is shown in the Schedule as “Minimum Amount”. You must make a payment in that amount into that Account immediately whenever its balance falls below 25% of that amount. Interest earned on that Account
belongs to you. 

 What About Collateral? 
  

Collateral is Required 
  
 You must deliver collateral acceptable to us to secure Your Payment Obligation at the time(s), in the form(s) and in the amount(s) shown in the
Schedule. Subject to the terms of this Agreement, we may apply any collateral we hold in connection with this or any other similar primary casualty insurance policies or agreements to Your Payment Obligation. 
  
 Grant of Security Interest and Right to Offset 
  
 You grant us a possessory security interest in any property you deliver to us to
secure Your Payment Obligation. You also grant us a continuing first-priority security interest and right of offset with respect to all premiums, surcharges, dividends, cash, accounts, or funds that are payable to you and are now or
may in the future come into our possession in connection with Your Payment Obligation. You agree to assist us in any reasonable way to enable us to perfect our interest. You direct us to hold all such sums as collateral for
Your Payment Obligation as they may be payable now or may become payable in the future. 
  
 Letter of Credit 
  
 Any letter of credit
must be clean, unconditional, irrevocable and evergreen. It must be from a bank that we and the Securities Valuation Office of the National Association of Insurance Commissioners have approved and in a form acceptable to us. It must be in the amount
shown in the Schedule. 
  
 If any letter of credit is cancelled, no later
than 30 days before that letter of credit expires, you must deliver to us a substitute letter of credit that complies with the requirements set forth above. Upon your written request, we will not unreasonably withhold our consent to a
reasonable extension of the time within which you must deliver such a substitute letter of credit to us. The substitute letter of credit must take effect no later than the date of termination of the expiring letter of credit. Your duty to
deliver such a letter of credit will continue until you have satisfied all your obligations under this Agreement and the Policies. If you fail to provide us with a qualifying substitute letter of credit as indicated
above, we may draw upon the existing letter of credit in full. 
  
 Other
Collateral 
  
 With respect to any collateral we accept other than a letter
of credit, including but not limited to any collateral we hold in trust or escrow, any agreements between you and us about our respective rights and obligations with respect to such collateral are incorporated by reference into this Agreement.
Nothing in those agreements will limit or modify any of our rights under this Agreement. 
  
 Collateral Reviews 
  
 The collateral we
require to secure Your Payment Obligation is subject to reviews and revisions as described below. 
  
 We will review our collateral requirement annually. In addition, we may review our collateral requirement at any time that we may deem reasonably necessary, including at any time after an event such as but not limited
to the following: 
  
 1. The non-renewal or cancellation of any Policy to
which this Agreement applies. 
  
 2. The failure or violation of any financial
covenants or tests, or minimum financial rating (if any) specified in the Schedule. 
  
 3. The occurrence of any direct or indirect transaction for the merger or consolidation, or the conveyance, sale, transfer, dividend, spin-off, lease, or sale and lease back, of all or any material portion of
your property, assets, business or equity to any other entity. 
  
 4. Any
material adverse change in the financial condition of you, your subsidiaries or affiliates taken separately or in combination, or any other entity on which we rely for security or guarantee in connection with this Agreement.

  
 You and we will cooperate with each other and each other’s
designated consultants in the conduct of such reviews. 
  
 If as a result of any
review we find that we require additional collateral, you will provide us such additional collateral within 30 days of our written request, which shall be accompanied by a worksheet showing our calculation of the amount thereof. If 

 a return of collateral to you is indicated, we will return annually the indicated amount to you within 30
days of our written acknowledgement thereof. 
  
 Collateral Adjustment
Procedure 
  
 The additional collateral that you must provide us will
be in the amount of the difference between the total unpaid amount of Your Payment Obligation and the total amount of your collateral that we then hold. We may adjust the collateral requirement relating to the unexpired term of the
Policies on the basis of our evaluation of your financial condition. If such difference is a negative sum, that sum is the amount that we will return to you. However, we are not obligated to return collateral to you if
you are in default of any provision of this Agreement or any other similar agreement relating to your primary casualty insurance with us. 
  
 Financial Information 
  
 You must provide financial information to us as a basis for our collateral reviews within 14 days after our request. 
  
 If you are not subject to the reporting requirements of the Securities and Exchange Act of 1934, you must provide us copies of your audited annual financial
statements. 
  
 If we so request, you must provide us such financial
information as we may reasonably deem necessary to determine your financial condition, including but not limited to copies of your completed quarterly financial statements. Those statements must include the following: 
  

	 	•	 	Balance sheet 

  

	 	•	 	Income statement 

  

	 	•	 	Statement of retained earnings 

  

	 	•	 	Cash flow statement 

  

	 	•	 	Notes to the statements, and 

  

	 	•	 	Any supplemental schedules. 

  
 Reporting Requirement 
  
 Give us prompt
notice of the event of any default as described in the section titled “What is Default?”, or any event described in the section entitled “Collateral Reviews” in this Agreement that has happened or is about to happen. 

 
 As an alternative to the above, at your option, provide us with the same notices at the
same time that you provide such notices to any other creditor regarding any material financial or operational condition that you are obligated to report to such other creditor. 
  
 What Is Default? 
  
 Default is any of the following: 
  

	 	1.	 	Failure by you or any of your subsidiaries or affiliates to perform within 5 days after its due date any obligation you or any of your subsidiaries or
affiliates have under this Agreement or any other agreement with us. 

  

	 	2.	 	Your insolvency, or the occurrence of any of the following: 

  

	 	•	 	The commencement of liquidation or dissolution proceedings, your general failure to pay debts as they become due, general assignment by you for the benefit of creditors, the
filing by or against you of any petition, proceeding, case or action under the provisions of the United States Bankruptcy Code or other such law relating to debtors, the appointment of, or the voluntary or involuntary filing for a petition
for the appointment of, a receiver, liquidator, rehabilitator, trustee, custodian or similar official to take possession or control of any of your property; or 

  

	 	•	 	Your default on any material outstanding debt not cured within its applicable cure period, if any. 

	 	3.	 	The cancellation by you, without our prior consent, of any Policy material to this Agreement. However, your concurrent cancellation of all the unexpired
Policies shall not constitute default. 

  

	 	4.	 	The discovery of any material inaccuracy or incompleteness in any representation, warranty or condition precedent you make in connection with this Agreement, the insurance
afforded by any of the Policies or Your Payment Obligation. 

  
 What May We Do In Case of Default? 
  
 If
default occurs, we may take reasonable and appropriate steps that are necessary to protect our interest. We will exercise good faith consistent with usual and customary commercial and credit practice in selecting and exercising such steps. We may
take steps such as the following: 
  

	 	1.	 	We may declare the entire unpaid amount of Your Payment Obligation immediately due and payable. 

  

	 	2.	 	We may change any or all unexpired Policies under the Loss Reimbursement or Deductible plans to Non-Deductible plans for the remaining term of such Policy, to become
effective after ten days written notice to you. We will therewith increase the premiums for those Policies in accordance with our applicable rating plan. 

  

	 	3.	 	We may draw upon, liquidate or take ownership of any or all collateral we hold regardless of the form, and hold or apply such amounts to any of Your Payment Obligation under
this Agreement or any other premium, surcharge or deductible financing agreement between you and us, or under any Policies. However, we will not draw upon, liquidate, or take ownership of more collateral than is reasonably necessary to
protect our interest. 

  

	 	4.	 	We may require you to deliver to us additional collateral, including an amendment to the letter of credit or an additional letter of credit or other additional collateral.
The other additional collateral, letter of credit or its amendment must conform to the requirements described above. You must deliver it within 15 days of your receipt of a written notice from us. 

  

	 	5.	 	We may cancel any or all unexpired Policies as if for non-payment of premium or Deductible Loss Reimbursements. We may apply any return of premium resulting from the
cancellation to remedy and default. 

  

	 	6.	 	We may withhold payment of claims to you or any of your subsidiaries or affiliates. 

  

	 	7.	 	We may satisfy your obligations to us in whole or in part by set-off against any moneys, securities, collateral, consideration or property of yours received by,
pledged to, held by or otherwise available to us in connection with Your Payment Obligation. You authorize us after any default to charge any account that you maintain with us in connection with Your Payment Obligation in
order to satisfy any of your obligations. 

  
 How Will
Disagreements Be Resolved? 
  
 What if we disagree about payment due?

  
 If you disagree with us about any amount of Your Payment
Obligation that we have asked you to pay, within the time allowed for payment you must: 
  

	 	•	 	Give us written particulars about the items with which you disagree; and 

  

	 	•	 	Pay those items with which you do not disagree. 

  
 We will review the disputed items promptly and provide you with further explanations, details, or corrections. You must pay us the correct amounts for the
disputed items within 10 days of agreement between you and us about their correct amounts. Any disputed items not resolved within 60 days after our response to your written particulars must immediately be submitted to arbitration as
set forth below. With our written consent, which shall not be unreasonably withheld, you may have reasonable additional time to evaluate our response to your written particulars. 
  
 So long as you are not otherwise in default under this Agreement, we will not exercise our rights set forth under “What May We Do In
Case of Default?”, pending the outcome of the arbitration on the disputed amount of Your Payment Obligation. 

 What about disputes other than disputes about payment due? 
  
 Any other unresolved dispute arising out of this Agreement must be submitted to arbitration.
You must notify us in writing as soon as you have submitted a dispute to arbitration. We must notify you in writing as soon as we have submitted a dispute to arbitration. 
  
 Arbitration Procedures 
  
 How arbitrators must be chosen: You must choose one arbitrator and we must choose another. They will choose a third. If you or
we refuse or neglect to appoint an arbitrator within 30 days after written notice from the other party requesting it to do so, or if the two arbitrators fail to agree on a third arbitrator within 30 days of their appointment, either party may make
an application to a Justice of the Supreme Court of the State of New York, County of New York and the Court will appoint the additional arbitrator or arbitrators. 
  
 Qualifications of arbitrators: Unless you and we agree otherwise, all arbitrators must be executive officers or former executive
officers of property or casualty insurance or reinsurance companies or insurance brokerage companies, or risk management officials in an industry similar to yours, domiciled in the United States of America not under the control of either party to
this Agreement. 
  
 How the arbitration must proceed: The arbitrators shall
determine where the arbitration shall take place. The arbitration must be governed by the United States Arbitration Act, Title 9 U.S.C. Section 1, et seq. Judgment upon the award rendered by the arbitrators may be entered by a court having
jurisdiction thereof. 
  
 You and we must both submit our respective cases
to the arbitrators within 30 days of the appointment of the third arbitrator. The arbitrators must make their decision within 60 days following the termination of the hearing, unless you and we consent to an extension. The majority decision
of any two arbitrators, when filed with you and us will be final and binding on you and on us. 
  
 The arbitrators must interpret this Agreement as an honorable engagement and not merely a legal obligation. They are relieved of all judicial formalities. They may abstain from following the strict rules of law. They
must make their award to effect the general purpose of this Agreement in a reasonable manner. 
  
 The arbitrators must render their decision in writing, based upon a hearing in which evidence may be introduced without following strict rules of evidence, but in which cross-examination and rebuttal must be allowed.

  
 The arbitrators may award compensatory damages and interest thereupon. They
may order you to provide collateral to the extent required by this Agreement. They will have exclusive jurisdiction over the entire matter in dispute, including any question as to its arbitrability. However, they will not have the power to award
exemplary damages or punitive damages, however denominated, whether or not multiplied, whether imposed by law or otherwise. 
  
 Expenses of Arbitration: You and we must each bear the expense of our respective arbitrator and must jointly and equally bear with each other the expense of the
third arbitrator and of the arbitration. 
  
 This Section will apply whether that
dispute arises before or after termination of this Agreement. 
  
 To Whom Must
You and We Give Notices? 
  
 We will mail or deliver all notices to
you and your address in the Schedule. You must mail or deliver all notices to our Law Representative with a copy to our Account Executive at the address specified in the Schedule. All notices must be in writing.

  
 May Rights Or Obligations Under This Agreement Be Assigned? 

 
 Neither you nor we may assign our rights or obligations under this Agreement without the
written consent of the other, which shall not be unreasonably withheld. 
  
 Will Past Forbearance Waive Rights Under This Agreement? 

 Past forbearance, neglect or failure to enforce any or all provisions of this Agreement, or to give notice of insistence
upon strict compliance with it, will not be a waiver of any rights. A waiver of rights in a past circumstance will not be a course of conduct that waives any rights in any subsequent circumstance. 
  
 Who Must Pay to Enforce This Agreement? 
  
 If you or we fail to perform or observe any provisions under this Agreement, the
other may incur reasonable additional expenses to enforce or exercise its remedies. Either you or we must reimburse the other upon demand and presentation of clear and convincing supporting evidence for any and all such additional expenses.

  
 How May This Agreement Be Changed? 
  
 This Agreement may be changed only by agreement by you and us, as evidenced by a
written addendum to this Agreement, duly executed by the authorized representatives of each. 
  
 What If The Law Changes? 
  
 If any part
of this Agreement should become unenforceable because of any change in law, the remainder of this Agreement will remain in full force and effect. 
  
 Are You Authorized To Make This Agreement? 
  
 You hereby represent and warrant that your execution, delivery and performance of this Agreement have been authorized by all necessary corporate actions.
The individual executing this agreement on your behalf has full right and authority to execute and deliver this agreement and to bind you jointly and severally. 
  
 SIGNATURES 
  
 TO SIGNIFY AGREEMENT, you and we have caused this Agreement to be executed by the duly authorized representatives of each. 
  
 For National Union Fire Insurance Company of Pittsburgh, Pa.,

 On behalf of itself and its affiliates first listed above: 
  
 In Atlanta, Georgia 
 This 25th day of September, 2000 
  
 Signed by: /s/    STEPHEN H. COTNOIR 
 Typed Name: Stephen H. Cotnoir 
 Title: Attorney
in Fact 
  
 For you, our Client 
  
 OneSource Holdings, Inc. 
  
 In Atlanta, Georgia 
 This 6th day of November, 2000 
 Signed by: /s/    SCOTT E. FRIEDLANDER 
 Typed Name: Scott E. Friedlander 
 Title:
Assistant SecretaryAgreement and Parental Guarantee

 EXHIBIT 4.3 
  
 [Conformed Copy] 
  
 AGREEMENT AND PARENTAL GUARANTEE 
  
 This Agreement and Guarantee is made as of this 30th day of June, 2001 by and between Carlisle Holdings Limited (hereinafter referred to as “Carlisle” or the “Guarantor”) and National Union Fire Insurance Company of Pittsburgh, PA on behalf of itself and other
member companies of American International Group, Inc. (hereinafter referred to a the “Companies”). 
  
 WHEREAS, commencing June 30, 1992, the Companies have continuously issued certain general liability, commercial automobile liability, and workers
compensation and employers liability policies of insurance (hereinafter referred to as the “Policies”) to OneSource Holdings, Inc., and its predecessor companies, International Service Systems, Inc. and Carlisle Management Services, Inc.,
a wholly owned subsidiary of the Guarantor (hereinafter referred to as “ONE” or the “Insured”) and may in the future issue renewals or replacements of these policies; and, 
  
 WHEREAS, in conjunction with the Policies inception dates, the Companies and
the Insured have entered into various indemnity and payment agreements including schedules and addenda thereto, wherein the Companies and the Insured have agreed to the terms and conditions under which the Insured will fulfill its obligations under
the Policies to make certain payments and/or reimbursements to the Companies, along with any and all other related program agreements(s), hereinafter referred to as the “Agreements”; and 
  
 WHEREAS, pursuant to the terms of the Agreements, the Companies have required
the Insured to post collateral to secure the payments and/or reimbursements to which the Companies were and are entitled to receive under the Policies and Agreements (hereinafter collectively referred to as the “Insurance Program”); and

  
 WHEREAS, in conjunction wit the June 30, 2001 renewal of the
Insurance Program (“Renewal”), ONE will provide to Companies security in the form of a Letter of Credit that will have an initial value, as of June 30, 2001 of Four Million Two Hundred Thousand dollars ($4,200,000) and to which ONE will be
required to secure 3 subsequent increases as noted in Table B below to a maximum value of Sixteen Million Eight Hundred Thousand dollars ($16,800,000); and 
  
 WHEREAS, in order to support the Companies agreement to proceed with the Renewal of ONE, the Guarantor’s management deems it to be in its best
interest to provide collateral for the Insured’s obligations under the Insurance Program in the form of this guarantee securing all past, current and future obligations of the Insured under the Insurance Program up to a maximum value of Twenty
Two Million Eight Hundred Thousand Dollars ($22,800,000.00), but in which the minimum value shall never fall below Ten Million dollars ($10,200,000.00). 
  
 NOW, THEREFORE, in consideration of the mutual promises contained herein, the Companies and Guarantor (hereinafter collectively referred to as the
“Parties”) do hereby agree and guarantee as follows: 

	1.	 	Guarantee: 

  

	 	1.1	 	The Guarantor does hereby unconditionally guarantee to the Companies, without offset or deduction, the prompt payment when due of all amounts payable by the Insured pursuant to the
Insurance Program, for any and all past, current and future obligations thereunder, up to a maximum aggregate amount of Twenty Two Million Eight Hundred Thousand Dollars ($22,800,000.00). 

  

	 	1.2	 	Companies agrees that the maximum aggregate amount of this Guarantee as set forth in Section 1.1 above will be, subject to verifiable receipt and acceptance from ONE of new letters
of credit, that conform to the requirements set forth in the Payment Agreement and provide for the requisite increases in the Insured’s security as shown in Table B, reduced to the aggregate values shown in Table A. 

  
 TABLE A 
  

	 Effective Date

	 	 Aggregate Amount of Guarantee

	 June 30, 2001
	 	$22,800,000.00
	 September 30, 2001
	 	$18,600,000.00
	 December 30, 2001
	 	$14,400,000.00
	 March 30, 2002
	 	$10,200,000.00

  
 TABLE B 
  

	 Effective Date

	 	 Aggregate Amount of Letter of Credit

	 June 30, 2001
	 	$  4,200,000.00
	 September 30, 2001
	 	$  8,400,000.00
	 December 30, 2001
	 	$12,600,000.00
	 March 30, 2002
	 	$16,800,000.00

  

	 	1.3	 	Failure to post any of the letters of credit called for on the dates prescribed in Table B will void the corresponding reductions in the maximum value of this Guarantee as set forth
in Table A. 

  

	 	1.4	 	Under no conditions will the aggregate value of this guarantee in conjunction with the value of the LOC, as both are used to secure all past, current and future obligations of the
Insured under the Insurance Program, at any time fall below Twenty Seven Million Dollars ($27,000,000.00). 

  

	2.	 	Guarantor’s Obligations: 

  

	 	2.1	 	 In the event that the Insured does not or is unable to perform any obligation in accordance with the terms of the Agreements for any reason, the Guarantor hereby
agrees that it will pay the sums, or amounts equal thereto, which the Insured is obligated to pay at the time specified in such Agreements. (It being the intention hereof that the Guarantor shall pay to the Companies, as a payment obligation
directly due from the Guarantor to the Companies, amounts equal to all 

	 	 
amounts due to the Companies which the Insured shall fail to faithfully and properly pay when due under the Agreements). The Guarantor acknowledges that it
is fully aware of, and consents to the terms and conditions of the Agreements. Provided, however, that the Guarantor shall not, in the aggregate of all such payments, pay in excess of the aggregate amounts for the applicable time periods as shown in
Table A of Section 1.2 above. 

  

	 	2.2	 	The Guarantor acknowledges that the minimum aggregate limit of this guarantee securing all past, current and future obligations of the Insured under the Insurance Program,
regardless of the applicable value of the Letter of Credit, shall never fall below Ten Million Two Hundred Thousand Dollars ($10,200,000.00). 

  

	3.	 	Obligations: Absolute and Unconditional: 

  
 The obligations of the Guarantor under this Guarantee shall be absolute and unconditional and shall remain in full force and effect until the Insured
shall have fully discharged its obligations to the Companies and, prior to such time, shall not be released or discharged for any reason whatsoever unless agreed to in writing by the Companies. 
  

	4.	 	Assertion of Claims by the Companies: 

  
 The Guarantor specifically agrees that it shall not be necessary or required that the Companies file suit or proceed to obtain or assert a claim for
personal judgment against the Insured for any obligation owed to the Companies. The Guarantor also agrees that it shall not be necessary or required that the Companies make any effort at collection of any obligation from the insured or draw down or
seek to realize upon any security now or hereafter existing for the obligations or file suit or proceed to obtain or assert a claim for personal judgment against any other party liable for any obligation or make any effort at collection of any
obligation from any such other party before or as a condition of enforcing the liability of the Guarantor under the Guarantee contained herein. 
  

	5.	 	Waiver: 

  
 The Guarantor’s obligations and liabilities up to its aggregate limit hereunder shall be without regard to any defense, legal or equitable, counter-claim, set-off, cross-claim or other claim which the Guarantor
may at any time have against the Companies or the Insured, or any of their successors and assigns, in any way or manner, for any reason whatsoever. 
  

	6.	 	Subordination: 

  
 To the extent the Guarantor may at any time acquire a right of subrogation or substitution by reason of any of the matters herein contemplated, the
Guarantor hereby agrees that its right of subrogation or substitution shall be subject and 

 
subordinate to the rights of the Companies under the Insurance Program until (a) all of the obligations under such Insurance Program, including all payments
due from Insured to the Companies, have been performed or (b) the Guarantor’s aggregate limit of liability has been exhausted, whichever occurs first. 
  

	7.	 	Recovery of Preferences: 

  
 If a claim is made upon the Companies at any time for repayment or recovery of any amount or other value received by the Companies, from any source, in
payment of or on account of any of the obligations of the Insured guaranteed hereunder and the Companies repay or otherwise become liable for all or any part of such Claim, the Guarantor (to the extent of its aggregate limit of liability) shall
remain jointly and severally liable to the Companies hereunder for the amount so repaid or for which the Companies are otherwise liable to the same extent as if such amount had never been received by the Companies. 
  

	8.	 	Duration: 

  
 Subject to the Guarantor’s aggregate limit of liability, this Guarantee shall continue in full force and effect throughout the terms of the Insurance Program and any renewals or extensions thereof, and for so
long as any of the Insured’s covenants and obligations under the Insurance Program shall remain in effect. This Guarantee shall survive the merger or consolidation of the Guarantor and/or the Insured into or with any other corporation, or the
sale or other disposition of all or any part of substantially all of their assets, properties or business. 
  

	9.	 	Expenses: 

  
 The Guarantor agrees to pay on demand all reasonable fees and out of pocket expenses (including the reasonable fees and expenses of the Company’s counsel) in any way relating to the enforcement or protection of
the rights of the Company hereunder. 
  

	10.	 	Governing Law: 

  
 This Agreement and Guarantee and all rights, obligations and liabilities arising hereunder shall be governed by and construed in accordance with the laws
of the State of New York without regard to conflicts of laws. 
  

	11.	 	Jurisdiction: 

  
 The Guarantor hereby consents to the jurisdiction of the courts of the State of New York and of the United States District Court for the Southern District
of New York and hereby waives any objection to venue or jurisdiction which the Guarantor may now or hereafter have. 

 IN WITNESS WHEREOF, the Parties hereto have caused this instrument to be duly executed on their behalf by
their fully authorized officers, and caused their corporate seals to be hereunto affixed, all as of the day and year first above written. 
  

	 [SEAL]
	 	 	 	 CARLISLE HOLDINGS LIMITED

				
	 	 	 	 	By:	 	 /s/    D.B. HAMMOND

			
	 	 	 	 	 Its: Deputy Chairman and Director

				
	 	 	 	 	 ATTEST:
	 	 /s/    PHILIP T. OSBORNE

	 	 	 	 	 	 	 	 	 Secretary

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