Document:

EX-4.3.1

 Exhibit 4.3.1 
 FIRST AMENDMENT TO 
 SECOND AMENDED AND RESTATED INVESTORS’ RIGHTS
AGREEMENT 
 This FIRST AMENDMENT TO SECOND AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT (this
“Amendment”) is made as of the 24th day
of February, 2015 by and among Benefitfocus, Inc., a Delaware corporation (the “Company”) and each of the undersigned Investors. 
 RECITALS 
 WHEREAS, on September 18, 2013, the Company,
GS Capital Partners VI Fund, L.P., GS Capital Partners VI Offshore Fund, L.P., GS Capital Partners VI GmbH & Co. KG, and GS Capital Partners VI Parallel, L.P., Oak Investment Partners XII, Limited Partnership, Mason R. Holland, Jr. and
Shawn Jenkins entered into a Second Amended and Restated Investors’ Rights Agreement (the “Rights Agreement”); 
 WHEREAS, Section 5.6 of the Rights Agreement provides that the Company and the holders of sixty-six and two thirds percent (66-2/3%) of the Registrable Securities then outstanding can amend
the Rights Agreement by written consent; and 
 WHEREAS, in connection with the transactions contemplated by the
Securities Purchase Agreement (the “Securities Purchase Agreement”), dated as of the date hereof, by and among the Company and Mercer LLC, a Delaware limited liability company and a wholly owned subsidiary of Marsh &
McLennan Companies, Inc., a Delaware corporation (“Mercer”), all of the parties to the Rights Agreement desire to amend the Rights Agreement to, among other things, grant Mercer certain registration rights with respect to the
capital stock of the Company, add Mercer as an Investor to the Rights Agreement, and amend the duration of registration rights under the Rights Agreement. 
 NOW, THEREFORE, the parties hereby agree as follows: 
 1. Capitalized
Terms. All capitalized terms used herein that are not otherwise defined herein shall have the meanings assigned to them in the Rights Agreement unless the context hereof requires otherwise. 

2. Amendments. Effective upon the consummation of the transactions contemplated by the Securities Purchase Agreement (the
“Closing”), the Rights Agreement shall be amended as follows: 
 (a) The definition of “Registrable
Securities” in Section 1.29 of the Rights Agreement is hereby amended and restated in its entirety to read: 

“1.29. “Registrable Securities” means (i) the Common Stock issuable or issued upon conversion of the Preferred
Stock; (ii) any Common Stock issued as (or issuable upon the conversion or exercise of any warrant, right, or other security that is issued as) a dividend or other distribution with respect to, or in exchange for or in replacement of, the
shares 

 
referenced in clause (i) above; (iii) any Common Stock otherwise held by executive-level employees of the Company; (iv) any Common Stock held by Mason Holland or Shawn Jenkins or
their Affiliates; and (v) any Common Stock held by, or issuable upon the conversion or exercise of any warrant, right or other security issued to, Mercer or its Affiliates; excluding in all cases, however, all shares of Common Stock held by a
Person that, together with its Affiliates, holds less than 5% of the outstanding capital stock of the Company, and any Registrable Securities sold by a Person in a transaction in which the applicable rights under this Agreement are not assigned
pursuant to Section 5.1.” 
 (b) The first sentence of Section 2.1(b) of the Rights Agreement is hereby amended
and restated in its entirety to read: 
 “If at any time when it is eligible to use a Form S-3 registration statement, the
Company receives a request from Holders of at least five percent (5%) of the Registrable Securities then outstanding that the Company file a Form S-3 registration statement with respect to outstanding Registrable Securities of such Holders
having an anticipated aggregate offering price, net of Selling Expenses, of at least $5,000,000, then the Company shall (i) within ten (10) days after the date such request is given, give a Demand Notice to all Holders other than the
Initiating Holders; and (ii) as soon as practicable, and in any event within forty-five (45) days after the date such request is given by the Initiating Holders, file a Form S-3 registration statement under the Securities Act covering all
Registrable Securities requested to be included in such registration by any other Holders, as specified by notice given by each such Holder to the Company within twenty (20) days of the date the Demand Notice is given, and in each case, subject
to the limitations of Section 2.1(c) and Section 2.3.” 
 (c) The reference to “Section
4.9” in Section 2.10 of the Rights Agreement is hereby deleted and replaced with a reference to “Section 5.9”. 
 (d) Section 2.11 of the Rights Agreement is hereby deleted in its entirety and replaced with “2.11. Reserved.”. 
 (e) Section 2.13 of the Rights Agreement is hereby deleted in its entirety and replaced with “2.13. Reserved.”. 
 (f) Schedule A (Investors) to the Rights Agreement is hereby amended to include Mercer and its address as listed below its signature hereto. 

3. Joinder to Rights Agreement. 
 (a) At the Closing, Mercer shall become an “Investor” under the Rights Agreement. From and after the Closing, Mercer agrees to be bound by, and shall have the benefit of, the terms and
provisions thereof applicable to Investors, and the parties acknowledge and agree that all references in the Rights Agreement to the term “Investor” shall be deemed to include Mercer. 

  
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 (b) From and after the Closing, Mercer shall also have the benefit of the terms and
provisions of Sections 4.1, 4.3(a), 4.3(b) and 4.8 of the Rights Agreement applicable to the Designated GS Entity, the GS Investors or the GS Group or any of its Affiliates, and the parties acknowledge and agree that such Sections shall apply to
Mercer on a mutatis mutandis basis, and for so long as Mercer holds Registrable Securities, notwithstanding Section 4.6 of the Rights Agreement. 
 4. Representations. Each party represents and warrants to each other party that (i) such party has the requisite corporate, partnership or other entity power and authority to enter into this
Amendment, (ii) the execution and delivery of this Amendment by such party has been duly authorized by all necessary corporate, partnership or other entity action on the part of such party, and (iii) this Amendment has been duly executed
by such party and is the valid and binding obligation of such party enforceable against such party in accordance with its terms. 
 5. Termination. This Amendment shall terminate and be of no further force or effect if and at such time as the Securities Purchase Agreement is terminated in accordance with its terms prior to the
Closing. 
 6. Entire Agreement. Except as modified by this Amendment, all of the terms and conditions of the Rights
Agreement shall remain unchanged and are and shall continue in full force and effect. 
 7. Governing Law. This Amendment
shall be governed by, and construed in accordance with, the laws of the State of New York, regardless of the laws that might otherwise govern under applicable principles of conflicts of law. 

8. Counterparts; Facsimile. This Amendment may be executed in two or more counterparts, each of which shall be deemed an original,
but all of which together shall constitute one and the same instrument. This Amendment may also be executed and delivered by facsimile signature and in two or more counterparts, each of which shall be deemed an original, but all of which together
shall constitute one and the same instrument. 
 [Remainder of Page Intentionally Left Blank] 

  
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 IN WITNESS WHEREOF, the parties have executed this Amendment as of the date first written
above. 
  

					
	THE COMPANY:	 	 BENEFITFOCUS, INC.

			
		 	By:	 	 /s/ Mason R. Holland, Jr.

		 	Name:	 	 Mason R. Holland, Jr.

		 	Title:	 	 Executive Chairman of the Board

		 	Address:	 	100 Benefitfocus Way
		 		 	Charleston, SC 29492

 [Additional Signature Page Follows] 

  
 Signature
Page to First Amendment to Second Amended and Restated Investors’ Rights Agreement 

					
	INVESTORS:	 	GS CAPITAL PARTNERS VI FUND, L.P.
			
		 	By:	 	GSCP VI Advisors, L.L.C.
		 		 	its General Partner
		
		 	 /s/ Joseph P. DiSabato

		 	Name:	 	Joseph P. DiSabato
		 	Title:	 	Vice President
		
		 	GS CAPITAL PARTNERS VI OFFSHORE FUND, L.P.
			
		 	By:	 	GSCP VI Offshore Advisors, L.L.C.
		 		 	its General Partner
		
		 	 /s/ Joseph P. DiSabato

		 	Name:	 	Joseph P. DiSabato
		 	Title:	 	Vice President
		
		 	GS CAPITAL PARTNERS VI GMBH & CO. KG
			
		 	By:	 	GS Advisors VI, L.L.C.
		 		 	its Managing Limited Partner
		
		 	 /s/ Joseph P. DiSabato

		 	Name:	 	Joseph P. DiSabato
		 	Title:	 	Vice President
		
		 	GS CAPITAL PARTNERS VI PARALLEL, L.P.
			
		 	By:	 	GS Advisors VI, L.L.C.
		 		 	its General Partner
		
		 	 /s/ Joseph P. DiSabato

		 	Name:	 	Joseph P. DiSabato
		 	Title:	 	Vice President

 [Additional Signature Page Follows] 

  
 Signature
Page to First Amendment to Second Amended and Restated Investors’ Rights Agreement 

 
			
	OAK INVESTMENT PARTNERS XII, LIMITED PARTNERSHIP
		
	By:	 	Oak Associates XII, LLC, its General Partner
		
	By:	 	 /s/ Ann H. Lamont

	Name:	 	Ann H. Lamont
	Title:	 	Managing Member
	
	 /s/ Mason R. Holland, Jr.

	Mason R. Holland, Jr.
	
	 /s/ Shawn Jenkins

	Shawn Jenkins

 [Additional Signature Page Follows] 

  
 Signature
Page to First Amendment to Second Amended and Restated Investors’ Rights Agreement 

					
	MERCER:	 	 MERCER LLC

			
		 	By:	 	 /s/ Julio Portalatin

		 	Name:	 	Julio Portalatin
		 	Title:	 	President and Chief Executive Officer

  
 Signature
Page to First Amendment to Second Amended and Restated Investors’ Rights AgreementEX-4.5

 Exhibit 4.5 
 BENEFITFOCUS, INC. 
 WARRANT FOR THE PURCHASE OF SHARES OF

 COMMON STOCK OF BENEFITFOCUS, INC. 
 February 24, 2015 
  

			
	No. 001	  	 Warrant to Purchase
 580,813 Shares

 THE SECURITIES REPRESENTED HEREBY HAVE BEEN ACQUIRED FOR INVESTMENT AND HAVE NOT BEEN REGISTERED UNDER
THE SECURITIES ACT OF 1933, AS AMENDED. SUCH SHARES MAY NOT BE SOLD, PLEDGED, OR TRANSFERRED IN THE ABSENCE OF SUCH REGISTRATION OR A VALID EXEMPTION FROM THE REGISTRATION AND PROSPECTUS DELIVERY REQUIREMENTS OF SAID ACT. 

FOR VALUE RECEIVED, BENEFITFOCUS, INC., a Delaware corporation (the “Company”), hereby certifies that Mercer LLC,
a Delaware limited liability company (together with its successor or permitted assigns, the “Holder”), is entitled, subject to the provisions of this Warrant, to purchase from the Company, at the times specified herein, 580,813
fully paid and non-assessable shares of Common Stock of the Company, par value $0.001 per share (the “Common Stock”), at a purchase price per share equal to the Exercise Price (as hereinafter defined). The number of shares of Common
Stock to be received upon the exercise of this Warrant for the Purchase of Shares of Common Stock (this “Warrant”) and the price to be paid for a share of Common Stock are subject to adjustment from time to time as hereinafter set
forth. 
 1. Definitions. The following terms, as used herein, have the following meanings: 

“Affiliate” means any Person that, directly or indirectly through one or more intermediaries, controls or is controlled
by or is under common control with a Person; provided that neither the Holder nor any of its Affiliates, on the one hand, nor the Company or any of its subsidiaries, on the other hand, shall be deemed to be Affiliates of one another. For purposes
hereof, “control” when used with respect to any Person means the power to direct the management and policies of such Person, directly or indirectly, whether through the ownership of voting securities, by contract or otherwise, and the
terms “controlling” and “controlled” have correlative meanings. 
 “Board” means the
Company’s Board of Directors. 
 “Business Day” means any day other than Saturday, Sunday or other day on
which commercial banks in The City of New York are authorized or required by applicable law to remain closed. 

“Closing Date” means the date of issuance of this Warrant to the Holder. 

“Common Stock” has the meaning set forth in the Preamble. 

 “Company” has the meaning set forth in the Preamble. 

“Company Existing Control Group” means Mason R. Holland, Jr., Shawn A. Jenkins, The Goldman Sachs Group, Inc. and Oak
Investment Partners XII, L.P. 
 “Current Market Price Per Common Share” means, on any determination date, the
volume weighted average price per share of Common Stock for the 20 consecutive trading days immediately prior to such date. If, on any determination date, the shares of Common Stock are not listed and traded on a national securities exchange, then
the Current Market Price Per Common Share shall be as determined in good faith by the Board by application of a reasonable valuation method consistently applied and taking into consideration all available information material to the value of the
Company and its subsidiaries; factors to be considered may include, as applicable, the value of tangible and intangible assets of the Company and its subsidiaries, the present value of future cash flows of the Company and its subsidiaries, the
market value of stock or equity interests in similar corporations which can be readily determined through objective means (such as through trading prices on an established securities market or an amount paid in an arm’s length private
transaction), and other relevant factors such as control premiums or discounts for lack of marketability. 
 “Exchange
Act” means the Securities Exchange Act of 1934. 
 “Exercise Price” means $26.50 per Warrant Share, as
the same may be adjusted from time to time as provided in this Warrant. 
 “Expiration Time” means 5:00 p.m.
New York City time on the date that is 30 months after the Closing Date, or if such day is not a Business Day, then 5:00 p.m. New York City time on the next succeeding Business Day. 

“Holder” has the meaning set forth in the Preamble. 

“Purchase Agreement” means the Securities Purchase Agreement dated as of February 24, 2015 between the Company and
the Holder. 
 “Person” means any individual, corporation, limited liability company, partnership, joint
venture, trust, incorporated or unincorporated association, joint stock company, unincorporated organization, a government or any department, subdivision or agency thereof, or other entity of any kind. 

“Rights Agreement” means the Second Amended and Restated Investors’ Rights Agreement dated as of September 18,
2013, by and between the Company and the Company Existing Control Group, as amended by the First Amendment to the Second Amended and Restated Investors’ Rights Agreement, dated as of February 24, 2015, among the Company, the Holder and the
Company Existing Control Group. 
 “Securities Act” means the Securities Act of 1933. 

“Warrant” has the meaning set forth in the Preamble. 

 “Warrant Shares” means the shares of Common Stock deliverable upon exercise
of this Warrant, as the same may be adjusted from time to time as provided in this Warrant. 
 2. Exercise of
Warrant. 
 (a) The Holder is entitled to exercise this Warrant in whole or in part at any time, or
from time to time, at or prior to the Expiration Time. To exercise this Warrant, the Holder shall (i) deliver to the Company (A) an executed Warrant Exercise Notice substantially in the form attached as Exhibit A to this Warrant and
(B) the original executed Warrant together with an executed Warrant Exercise Subscription Form substantially in the form attached as Exhibit B to this Warrant and (ii) pay to Company an amount equal to the aggregate Exercise Price.

 (b) At the election of the Holder, the Exercise Price may be paid either by wire transfer of immediately
available funds to an account designated by the Company or by certified or official bank check or bank cashier’s check payable to the order of the Company. Unless the Holder requests delivery of the Warrant Shares in a different name than the
Holder’s name, the Company shall pay any and all documentary, stamp or similar issue or transfer taxes payable in respect of the issue or delivery of the Warrant Shares. 

(c) If the Holder exercises this Warrant in part, this Warrant shall be surrendered by the Holder to the Company and a new
Warrant of the same tenor and for the unexercised number of Warrant Shares shall be executed by the Company as promptly as reasonably practicable. The Company shall register the new Warrant in the name of the Holder or in such name or names of its
transferee pursuant to Section 5 as may be directed in writing by the Holder and deliver the new Warrant to the Person or Persons entitled to receive the same as promptly as reasonably practicable. 

(d) Upon surrender of this Warrant in conformity with the foregoing provisions, the Company shall promptly transfer to the
Holder of this Warrant appropriate evidence of ownership of the shares of Common Stock or other securities or property (including any money) to which the Holder is entitled, registered or otherwise placed in, or payable to the order of, the name or
names of the Holder or its transferee pursuant to Section 5 as may be directed in writing by the Holder, and shall deliver such evidence of ownership and any other securities or property (including any money) to the Person or Persons
entitled to receive the same, together with an amount in cash in lieu of any fraction of a share as provided in Section 4. 
 3. Reservation of Shares. The Company hereby agrees that at all times there shall be reserved for issuance upon exercise of this Warrant such number of its authorized but unissued shares of
Common Stock or any other securities of the Company from time to time issuable upon exercise of this Warrant as shall be sufficient to permit the exercise in full of this Warrant. All such shares shall be duly authorized and, when issued and paid
for upon exercise of the Warrant, shall be newly, duly and validly issued, fully paid and non-assessable, free and clear of all liens and will not be subject to preemptive rights, rights of first refusal, any similar rights of stockholders or any
other limitation or restriction, except as provided for in the Purchase Agreement or Rights Agreement, and except as a result of the shares having been issued pursuant to an exemption from registration under the Securities Act. 

 4. Fractional Shares. No fractional shares or scrip representing fractional
shares shall be issued upon the exercise of this Warrant, and in lieu of delivery of any such fractional share to which the Holder may be entitled upon any exercise of this Warrant, the Company shall pay to the Holder an amount in cash equal to such
fraction multiplied by the Current Market Price Per Common Share on the Business Day immediately preceding the date on which the Holder delivers the Warrant Exercise Notice pursuant to Section 2(a). 

5. Transfer or Assignment of Warrant by the Holder. 

(a) Each taker and holder of this Warrant, by taking or holding the same, consents and agrees that the registered holder
hereof may be treated by the Company and all other Persons dealing with this Warrant as the absolute owner hereof for any purpose and as the Person entitled to exercise the rights represented hereby. 

(b) The Holder agrees that this Warrant and the Warrant Shares shall be subject to the same restrictions on sales,
transfers and other dispositions as are applicable to the shares of Common Stock acquired by the Holder pursuant to Section 4.9 of the Purchase Agreement; provided that the exception to such restrictions set forth in Section 4.9(i)
of the Purchase Agreement shall not apply to this Warrant or the Warrant Shares. 
 (c) Without limiting
Section 5(b), this Warrant shall be subject to the restrictions on transfer set forth in Section 2.12 of the Rights Agreement. 
 (d) Upon a valid exchange, transfer or assignment of this Warrant and surrender of this Warrant to the Company, together with a duly executed Warrant Assignment Form substantially in the form attached as
Exhibit C, the Company shall, as promptly as practicable and without charge, execute and deliver a new Warrant in the name of the assignee or assignees named in such Warrant Assignment Form and, if the Holder’s entire interest is not
being assigned, in the name of the Holder, and this Warrant shall promptly be canceled. 
 6. Loss or Destruction of
Warrant. Upon receipt by the Company of evidence satisfactory to it (in the exercise of its reasonable discretion) of the loss, theft, destruction or mutilation of this Warrant, and (in the case of loss, theft or destruction) of
reasonably satisfactory indemnification, and upon surrender and cancellation of this Warrant, if mutilated, the Company shall execute and deliver a new Warrant of like tenor and date. 

 7. Anti-Dilution Provisions. 

(a) Common Stock Dividends, Subdivisions or Combinations. If the Company shall at any time after the date hereof
(x) declare and pay a dividend or make a distribution on Common Stock payable in Common Stock, (y) subdivide or split the outstanding shares of Common Stock into a greater number of shares or (z) combine or reclassify the outstanding
shares of Common Stock into a smaller number of shares, then in each such case: 
 (i) the number of Warrant
Shares issuable upon exercise of this Warrant thereafter shall be proportionately adjusted so that the exercise of this Warrant after such event shall entitle the Holder to receive the aggregate number of shares of Common Stock that such Holder
would have been entitled to receive had such Holder exercised this Warrant immediately prior to such event; and 

(ii) the Exercise Price thereafter shall be adjusted to equal the product of the Exercise Price in effect immediately
prior to such event multiplied by a fraction (A) the numerator of which shall be the number of Warrant Shares issuable upon the exercise of this Warrant immediately prior to such event and (B) the denominator of which shall be the number
of Warrant Shares issuable upon the exercise of this Warrant immediately following such event. 
 Any adjustment made pursuant to
this Section 7(a) shall become effective immediately after the applicable record date, in the case of a dividend or distribution, or immediately after the applicable effective date, in the case of a subdivision, split, combination or
reclassification. 
 (b) Consolidation, Merger or Sale of Assets. In the event of any consolidation of the
Company with, or merger of the Company into, any other Person, any merger of another Person into the Company (other than a merger which does not result in any reclassification, conversion, exchange or cancellation of outstanding shares of Common
Stock) or any sale or transfer of all or substantially all of the assets of the Company to the Person formed by such consolidation or resulting from such merger or to any other Person that acquires such assets pursuant to any such sale or transfer
of all or substantially all of the assets of the Company, as the case may be, then the Holder shall have the right thereafter to exercise this Warrant for the kind and amount of securities, cash and/or other property receivable upon such
consolidation, merger, sale or transfer by a holder of the number of shares of Common Stock for which this Warrant may have been exercised immediately prior to such consolidation, merger, sale or transfer. In determining the kind and amount of
securities, cash and/or other property receivable upon such consolidation, merger, sale or transfer, if the holders of Common Stock have the right to elect as to the consideration to be received upon the consummation of such consolidation, merger,
sale or transfer, then the consideration that the Holder shall be entitled to receive upon exercise shall be deemed to be the kind and amount of consideration received by the majority of all holders of Common Stock that affirmatively make an
election (or of all such holders if none make an election). Adjustments for events subsequent to the effective date of such a consolidation, merger, sale or transfer of assets shall be as nearly equivalent as may be practicable to the adjustments
provided for in this Warrant. In any such event, effective provisions shall be made in the certificate of incorporation or other organizational or charter documents of the resulting or surviving corporation, in any contract of sale, merger,
conveyance, lease, transfer or otherwise so that the provisions set forth herein for the protection of the rights of the Holder shall thereafter continue to be applicable; and any such resulting or surviving corporation shall expressly assume the
obligation to deliver, upon exercise, such shares of stock, other securities, cash and property. 

 (c) Certain Determinations. For purposes of any computation of any
adjustment required under this Section 7: 
 (i) adjustments shall be made successively whenever any
event giving rise to such an adjustment shall occur; 
 (ii) if any portion of any consideration to be received
by the Company in a transaction giving rise to such an adjustment shall be in a form other than cash, the fair market value of such non-cash consideration shall be utilized in such computation. Such fair market value shall be determined by the
Board; provided that if the Holder objects to any such determination, such fair market value shall be as determined by an independent appraiser retained by the Holder and reasonably satisfactory to the Company, the expense of which shall be
shared equally by the Company and the Holder. The Holder shall be notified promptly of any consideration other than cash to be received by the Company and furnished with a description of the consideration and the fair market value thereof, as
determined in accordance with the foregoing provisions; 
 (iii) such calculations shall be made to the nearest
one-tenth of a cent or to the nearest one-hundredth of a share, as the case may be; 
 (iv) the number of Shares
outstanding at any given time shall not include shares owned or held by or for the account of the Company; and 

(v) no adjustment in the Exercise Price or the number of Warrant Shares issuable upon exercise of the Warrant, as the
case may be, shall be required if the amount of such adjustment would be less than one-tenth of a cent or one-hundredth of a share, as the case may be; provided that any adjustments which by reason of this Section 7(c)(v) are not
required to be made shall be carried forward and taken into account in any subsequent adjustment. 
 (d)
Certificates as to Adjustments. Upon the occurrence of any and each adjustment to the Exercise Price or the number of Warrant Shares issuable upon exercise of this Warrant, the Company shall promptly compute such adjustment in accordance with
the terms hereof and furnish to the Holder a certificate setting forth such adjustment and showing in reasonable detail the facts upon which such adjustment is based. 

(e) Notices. In the event that the Company shall propose at any time to effect any of the events described in
Sections 7(a) through (b) that would result in an adjustment to the Exercise Price, the number of Warrant Shares issuable upon exercise of this Warrant or a change in the type of securities or property to be delivered upon exercise of
this Warrant, the Company shall send notice to the Holder in the manner set forth in Section 10. Such notice shall be sent at least 15 days prior to the effective date of any such event and shall specify such effective date. In the event that
the Company shall issue a dividend or other distribution, the Company shall send notice to the Holder in the manner set forth in Section 10. Such notice shall be sent at least ten days prior to the applicable record date and shall
specify such record date and the date on which such 

 
dividend or other distribution is to be made. In all cases, such notice shall specify such event in reasonable detail, including the effect on the Exercise Price and the number, kind or class of
securities or other property issuable upon exercise of this Warrant. 
 8. Furnishing of Information. The Company
covenants to timely file its Exchange Act reports and furnish such information as required by Section 4.2 of the Purchase Agreement. 
 9. Rights of the Holder. Prior to any exercise of this Warrant, the Holder shall not, by virtue hereof, be entitled to any rights of a shareholder of the Company, including, without
limitation, the right to vote, to receive dividends or other distributions, to exercise any preemptive right or to receive any notice of meetings of shareholders or any notice of any proceedings of the Company except as may be specifically provided
for herein. 
 10. Notices. Any and all notices or other communications or deliveries required or permitted to be
provided hereunder shall be in writing and shall be deemed given and effective on the earliest of (a) the date of transmission, if such notice or communication is delivered via facsimile at the facsimile number specified in this Section
10 prior to 5:00 p.m. (New York City time) on a Business Day, (b) the next Business Day after the date of transmission, if such notice or communication is delivered via facsimile at the facsimile number specified in this Section 10
on a day that is not a Business Day or at or later than 5:00 p.m. (New York City time) on any Business Day, (c) the Business Day following the date of deposit with a nationally recognized overnight courier service, and (d) upon actual
receipt by the party to whom such notice is required to be given. Notice via electronic mail must be supplemented by another of the above methods. The addresses, facsimile numbers and email addresses for such notices and communications are as
follows, subject to change as the applicable party may hereafter specify for such purpose by notice to the other parties hereto: 

To the Company: 

Benefitfocus, Inc. 
 100 Benefitfocus Way 
 Charleston, SC 29492 

Attention: Paris Cavic, General Counsel 
 Telephone No.: (843) 849-7476 
 Facsimile No.: (843) 849-6062 

E-mail: paris.cavic@benefitfocus.com 
 With copies to: 
 Wyrick Robbins Yates & Ponton LLP 

4101 Lake Boone Trail, Suite 300 
 Raleigh, NC 27607 
 Attention: Donald R. Reynolds 

Telephone No.: (919) 781-4000 
 Facsimile No.: (919) 781-4865 
 E-mail: dreynolds@wyrick.com 

 To the Holder: 
 Mercer LLC 
 1166 Avenue of the Americas 

New York, NY 10036 
 Attention: Rian Miller, General Counsel 
 Telephone No.: (212) 345-1835

 Facsimile No.: (212) 345-4433 
 E-mail: rian.miller@mercer.com 
 With copies to: 

Mercer LLC 
 1166
Avenue of the Americas 
 New York, NY 10036 
 Attention: Margaret M. O’Brien, Global Chief Counsel - Health & Benefits 
 Telephone No.: (212) 345-5120 
 Facsimile No.: (212) 345-5627 

E-mail: margaret.o’brien@mercer.com 
 Davis Polk & Wardwell LLP 
 450 Lexington Avenue 

New York, NY 10017 
 Attention: Phillip R. Mills 
 Telephone No.: (212) 450-4000 

Facsimile No.: (212) 701-5800 
 E-mail: phillip.mills@davispolk.com 
 11. Amendments; Waivers. No provision
of this Warrant may be waived or amended except in a written instrument signed, in the case of an amendment, by the Company and the Holder, and in the case of a waiver, by the party against whom the waiver is to be effective. No waiver of any
default with respect to any provision, condition or requirement of this Warrant shall be deemed to be a continuing waiver in the future or a waiver of any subsequent default or a waiver of any other provision, condition or requirement hereof, nor
shall any delay or omission of either party to exercise any right hereunder in any manner impair the exercise of any such right. 
 12. Successors and Assigns. This Warrant shall be binding upon and inure to the benefit of the parties and their successors and permitted assigns. The Company may not assign, delegate or otherwise
transfer this Warrant or any rights or obligations hereunder without the prior written consent of the Holder. Any assignment, delegation or other transfer in violation of the foregoing provisions of this Section 12 shall be null and void
ab initio. 
 13. Governing Law; Venue; Service of Process; Waiver of Jury Trial. ALL QUESTIONS CONCERNING THE
CONSTRUCTION, VALIDITY, ENFORCEMENT AND INTERPRETATION OF THIS WARRANT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE, WITHOUT 

 
GIVING EFFECT TO THAT BODY OF LAWS PERTAINING TO CONFLICT OF LAWS. EACH PARTY HEREBY IRREVOCABLY CONSENTS AND SUBMITS TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS SITTING IN THE
STATE OF DELAWARE FOR THE ADJUDICATION OF ANY DISPUTE HEREUNDER OR IN CONNECTION HEREWITH OR WITH ANY TRANSACTION CONTEMPLATED HEREBY (INCLUDING WITH RESPECT TO THE ENFORCEMENT HEREOF), AND HEREBY IRREVOCABLY WAIVES, AND AGREES NOT TO ASSERT IN ANY
SUIT, ACTION OR PROCEEDING, ANY CLAIM THAT IT MAY NOW OR HEREAFTER HAVE THAT IT IS NOT PERSONALLY SUBJECT TO THE JURISDICTION OF ANY SUCH COURT, AND ANY OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION
OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. EACH PARTY HEREBY IRREVOCABLY WAIVES PERSONAL SERVICE OF PROCESS AND CONSENTS TO PROCESS BEING SERVED IN
ANY SUCH SUIT, ACTION OR PROCEEDING BY MAILING A COPY THEREOF VIA REGISTERED OR CERTIFIED MAIL OR OVERNIGHT DELIVERY (WITH EVIDENCE OF DELIVERY) TO SUCH PARTY AT THE ADDRESS IN EFFECT FOR NOTICES TO IT UNDER THIS WARRANT AND AGREES THAT SUCH SERVICE
SHALL CONSTITUTE GOOD AND SUFFICIENT SERVICE OF PROCESS AND NOTICE THEREOF. NOTHING CONTAINED HEREIN SHALL BE DEEMED TO LIMIT IN ANY WAY ANY RIGHT TO SERVE PROCESS IN ANY MANNER PERMITTED BY LAW. THE COMPANY AND THE HOLDER HEREBY IRREVOCABLY WAIVE
ALL RIGHTS TO A TRIAL BY JURY IN CONNECTION WITH ANY DISPUTE HEREUNDER OR ANY TRANSACTION CONTEMPLATED HEREBY. 
 14.
Execution. This Warrant may be executed in two or more counterparts, all of which when taken together shall be considered one and the same agreement and shall become effective when counterparts have been signed by each party and delivered to
the other party, it being understood that both parties need not sign the same counterpart. In the event that any signature is delivered by facsimile transmission or email attachment, such signature shall create a valid and binding obligation of the
party executing (or on whose behalf such signature is executed) with the same force and effect as if such facsimile or email-attached signature page were an original thereof. 
 15. Other Definitional and Interpretive Provisions. The words “hereof”, “herein” and “hereunder” and words of like import used in this Warrant shall refer to this
Warrant as a whole and not to any particular provision of this Warrant. References to Sections and Exhibits are to Sections and Exhibits of this Warrant unless otherwise specified. All Exhibits annexed hereto or referred to herein are hereby
incorporated in and made a part of this Warrant as if set forth in full herein. Any capitalized terms used in any Exhibit but not otherwise defined therein, shall have the meaning as defined in this Warrant. Any singular term in this Warrant shall
be deemed to include the plural, and any plural term the singular. Whenever the words “include”, “includes” or “including” are used in this Warrant, they shall be deemed to be followed by the words “without
limitation”, whether or not they are in fact followed by those words or words of like import. “Writing”, “written” and comparable terms refer to printing, typing and other means of reproducing words (including electronic
media) in a visible form. References to any statute shall be deemed to refer to such statute as amended from time to time and to any rules or regulations 

 
promulgated thereunder. References to any Person include the successors and permitted assigns of that Person. References from or through any date mean, unless otherwise specified, from and
including or through and including, respectively. 
 [Remainder of Page Intentionally Left Blank] 

 IN WITNESS WHEREOF, the Company has duly caused this Warrant to be signed by its duly
authorized officer and to be dated as of the date first indicated above. 
  

					
	BENEFITFOCUS, INC.
		
	By:	 	 /s/ Mason R. Holland, Jr

		 	Name:	 	Mason R. Holland, Jr.
		 	Title:	 	Executive Chairman of the Board

  
 [Signature
Page to Warrant] 

 Acknowledged and Agreed: 
  

					
	MERCER LLC
		
	By:	 	 /s/ Julio Portalatin

		 	Name:	 	Julio Portalatin
		 	Title:	 	 President and Chief Executive

Officer

  
 [Signature
Page to Warrant] 

 Exhibit A 
 WARRANT EXERCISE NOTICE 
 (To be delivered prior to exercise of the Warrant

 by execution of the Warrant Exercise Subscription Form) 

 

	To:	Benefitfocus, Inc. 

 The
undersigned hereby notifies you of its intention to exercise the Warrant to purchase shares of Common Stock, par value $0.001 per share, of Benefitfocus, Inc. The undersigned intends to exercise the Warrant to purchase
                 shares (the “Warrant Shares”) at $         per Share (the Exercise Price currently in effect
pursuant to the Warrant). As indicated below, the undersigned intends to pay the aggregate Exercise Price for the Warrant Shares in by wire transfer of immediately available funds or by certified or official bank or bank cashier’s check.

  

			
	Date:	 	  

  

	
	  

	(Signature of Owner)
	
	  

	(Street Address)
	
	  

	(City)                    (State)    (Zip
Code)

  

					
	Payment:	  	 ̈	  	$             wire transfer of immediately available funds
			
		  	 ̈	  	$             certified or official bank or bank cashier’s check

 Exhibit B 
 WARRANT EXERCISE SUBSCRIPTION FORM 
 (To be executed only upon exercise of
the Warrant 
 after delivery of Warrant Exercise Notice) 

 

	To:	Benefitfocus, Inc. 

 The
undersigned irrevocably exercises the Warrant for the purchase of                shares (the “Warrant Shares”) of Common Stock, par value $0.001 per
share, of Benefitfocus, Inc. (the “Company”) at $        per Share (the Exercise Price currently in effect pursuant to the Warrant) and herewith makes payment of
$        (such payment being made as specified in the undersigned’s previously delivered Warrant Exercise Notice), all on the terms and conditions specified in the within the Warrant, surrenders this
Warrant and all right, title and interest therein to the Company and directs that the Warrant Shares deliverable upon the exercise of this Warrant be registered or placed in the name and at the address specified below and delivered thereto.

  

			
	Date:	 	  

  

	
	  

	(Signature of Owner)
	
	  

	(Street Address)
	
	  

	(City)                    (State)    (Zip
Code)

  

			
	Securities and/or check to be issued to:	 	  

			
		
	Please insert social security or identifying number:	 	  

			
		
	Name:	 	  

			
		
	Street Address:	 	  

			
		
	City, State and Zip Code:	 	  

 Any unexercised portion of the Warrant evidenced by the within Warrant to be issued to: 

 

			
	Please insert social security or identifying number:	 	  

			
		
	Name:	 	  

			
		
	Street Address:	 	  

			
		
	City, State and Zip Code:	 	  

 Exhibit C 
 WARRANT ASSIGNMENT FORM 
 Dated
            ,          
 FOR VALUE RECEIVED,
                                        

 hereby sells, assigns and transfers unto
                                        

 (the “Assignee”), 
 (please type or print in block letters)                 

 
  
 (insert address) 
 its right to purchase up to shares of Common Stock represented by this Warrant
and does hereby irrevocably constitute and appoint
                                        
Attorney, to transfer the same on the books of the Company with full power of substitution in the premises. 
  

			
	Signature

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