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Exhibit 10.29

 
 

SUBLEASE AGREEMENT  

        This
SUBLEASE AGREEMENT ("Sublease") is made and entered into as of the            day
of                                    , 2007 by and between MIYAKE
FOODS, INC., a California corporation
("Sublandlord"), and UWINK CALIFORNIA, INC., a Delaware corporation ("Subtenant"). 

        A.    401 Castro
Street Associates, LLC, as landlord ("Landlord"), and Miyake Foods, Inc., as tenant ("Tenant"), entered into that certain Lease dated as
of August 26, 2002 ("Master Lease"), pursuant to which Landlord leased to Tenant certain premises described as 401 Castro Street, Mountain View, California (the "Master
Premises"), upon the terms and conditions contained therein. All capitalized terms used herein shall have the same meaning ascribed to them in the Master Lease unless otherwise defined herein. A true,
correct, and complete copy of the Master Lease is attached hereto as Exhibit "A" and made a part hereof. 

        B.    Sublandlord
and Subtenant desire to enter into a sublease for the entire Master Premises ("Sublease Premises") for the Sublease Term, all on the terms and conditions
hereinafter set forth. 

        NOW,
THEREFORE, in consideration of the mutual covenants herein contained, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,
the parties hereto mutually covenant and agree as follows: 

        1.     Demise.

        (a)   Sublease.    Effective
as of the Sublease Commencement Date (as defined below), Sublandlord hereby subleases and demises to
Subtenant and Subtenant hereby hires and subleases from Sublandlord the Sublease Premises, upon and subject to the terms, covenants and conditions hereinafter set forth. Simultaneously with the
execution and delivery of this Sublease, Sublandlord, as transferor, and Sublessee, as transferee, are entering into those certain purchase and sale agreements of even date herewith (the "Asset
Agreement" and the "ABC Agreement" and collectively, the "Purchase Agreements") pursuant to which, and subject to the satisfaction of certain conditions precedent,
Sublandlord agrees to sell to Subtenant certain assets associated with the operation of the Master Premises, including, without limitation, Sublandlord's liquor license. A copy of each of the Purchase
Agreements is attached here to a Exhibit "B" and made as part hereof. The effectiveness of this Sublease is expressly subject to and contingent upon the closing of the Asset Agreement.
This Sublease shall immediately terminate upon the termination prior to closing of the Asset Agreement. 

        (b)   Early
Occupancy.    Upon the full execution of this Sublease and prior to delivering the Sublease Premises to Subtenant,
Sublandlord shall provide Subtenant and Subtenant's engineers, contractors and subcontractors with reasonable access to the Sublease Premises as may be necessary to plan the contemplated improvement
work, subject to the provisions of this Sublease with respect to insurance coverages and indemnification (but not the obligation to pay Rent). All such access shall be at reasonable times and
with reasonable advance notice and shall not unreasonably disrupt the activities of the present tenant. In addition, Sublandlord will allow Subtenant and its vendors appropriate access as may be
reasonably needed to design and prepare telephone and data cabling, security systems, or any other items that require enclosed installation or electrical connection. All such early access shall be
arranged in advance through the Sublandlord, may be required to be scheduled after regular business hours, and shall be in strict compliance with all rules and regulations established by Landlord and
otherwise be in compliance with the Lease. Said early access shall not constitute the Sublease Commencement Date. 

        (c)   Master
Landlord Consent.    This Sublease is subject to, and its effectiveness is conditioned upon, receipt of the consent of
Landlord which shall be in form and substance satisfactory to Subtenant in all respects ("Landlord Consent"). Sublandlord will solicit the Landlord Consent promptly upon receipt of this Sublease
executed and delivered by Subtenant. Sublandlord shall provide prompt written evidence of Landlord's issuance of the Landlord 

 

Consent.
In the event the Landlord Consent is not received within sixty (60) days after the date of execution of this Sublease by Subtenant, then this Sublease may be terminated by Subtenant
upon five (5) business days' notice to Sublandlord, and if the Landlord Consent is not obtained within such five (5) business day period, then this Sublease shall terminate. Sublandlord
shall be responsible for the payment to Landlord of any share of profits as set forth in, and determined in accordance with, Lease Section21. 

        2.     Lease
Term. 

        (a)   Initial
Term.    The term of this Sublease ("Term"), and Subtenant's obligations hereunder, shall commence
on                                    ,
2007 (the "Sublease Commencement Date") and end three days before the expiration of the Master Lease if Subtenant either is not given the right to extend the term by Landlord or, if given
said right, chooses not to so exercise. (the "Sublease Expiration Date"). If Subtenant is given the right to extend the term by Landlord and chooses to exercise said right, then this Sublease
shall attorn to Landlord as a direct lease and this Sublease shall terminate at the end of the Master Lease Extension Term. 

        (b)   Extension
Option.    It is the intent of the parties hereto to request that Landlord grant Subtenant the right to extend the
Sublease Term for an additional sixty (60) months on the same procedures, terms, and conditions as set forth in Section 4 of the Master Lease (the "Master Lease Option"), by
allowing the Subtenant to attorn to Landlord and by releasing Sublandlord from any and all further rights and obligations under both the Master Lease and this Sublease. 

        (c)   If
the term of the Master Lease is not extended, then Subtenant shall return the Premises to Sublandlord in the appropriate surrender condition as required under the
Master Lease three days prior to the expiration of said Master Lease so that Sublandlord can assure a prompt and appropriate surrender to the Master Landlord. If the term is extended, then all
surrender obligations, along with all other obligations of the Master Lease, shall be the responsibility of Subtenant. 

        3.     Use.    The
Sublease Premises shall be used and occupied by Subtenant for restaurant uses permitted under and in compliance with
Section 5 of the Master Lease and this Sublease and for no other purpose without the consent of Sublandlord. 

        4.     Subrental.

        (a)   Base
Rental.    Beginning on the third (3rd) full month following the Sublease Commencement Date and thereafter during the Term of
this Sublease and ending on the Sublease Expiration Date, Subtenant shall pay monthly installments of base rent as set forth in Section 3 of the Master Lease ("Rent"). All Rent shall be paid
directly to Master Landlord. 

        (b)   Prorations.    If
the Sublease Commencement Date is not the first (1st) day of a month, or if the Sublease Expiration Date is not
the last day of a month, a prorated installment of monthly Base Rental based on the proration procedure set forth in Section 3(D) of the Master Lease shall be paid for the fractional month
during which the Term commenced or terminated, as the case may be. 

        (c)   Additional
Rent.    Commencing on the Sublease Commencement Date, Subtenant shall be obligated to pay the Operating Expenses and
Taxes ("Pro Rata Share") charged by Landlord for the Master Premises in accordance with Section 3 of the Master Lease. From and after the Sublease Commencement Date and continuing
through the Sublease Expiration Date, Subtenant shall pay to Sublandlord as additional rent for this subletting all special or after-hours cleaning, heating, ventilating, air-conditioning,
elevator and other Building charges incurred at the request of, or on behalf of, Subtenant, or with respect to the Sublease Premises, and all other additional expenses, costs and charges payable to
Landlord in connection with Subtenant's use of the 

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Sublease
Premises, all as set forth in Section 3 of the Master Lease (and elsewhere in the Master Lease). 

        (d)   Payment
of Rent.    Rent shall be payable in lawful money of the United States, without demand, and without offset,
counterclaim, or setoff in monthly installments, in advance, on the first day of each and every month during the Term of this Sublease. Base Rental for the first full month of the Term shall be paid
to Sublandlord prior to the Sublease Commencement Date. All of said Rent is to be paid to Sublandlord at its office at the address set forth in Section 12 below, or at such other place
or to such agent or to such account(s) and at such place as Sublandlord may from time to time designate by notice to Subtenant. Sublandlord agrees to provide Subtenant with copies of any statements or
invoices received by Sublandlord pursuant to the terms of the Master Lease. 

        (e)   Late
Charge.    In the event Subtenant fails to pay any amounts due hereunder or under the Master Lease as and when due, Subtenant
shall pay interest and late charges to Sublandlord on all such past-due amounts as provided in the Master Lease. 

        5.     Security
for Sublease.    Sublandlord shall maintain its security deposit under Section 3(G) of the Master Lease until such
security deposit is released by Landlord. Concurrently with, and expressly subject to, the closing of the Asset Agreement,, Subtenant shall deposit with Sublandlord the sum of $18,073.00 ("Deposit"),
which shall be held by Sublandlord as security for the full and faithful performance by Subtenant of its covenants and obligations under this Sublease. If the term of the Master Lease is extended in
the manner set forth above, then Sublandlord shall retain Subtenant's deposit as its own and shall thereby assign and transfer to Subtenant its rights, title and interest in and to the security
deposit paid over to and held by Landlord and, at the end of the term of the Master Lease, Landlord shall treat the deposit it holds as the property of Subtenant. The Deposit is not an advance Rent
deposit, an advance payment of any other kind, or a measure of Sublandlord's damage in case of Subtenant's default. If Subtenant defaults in the full and timely performance of any or all of
Subtenant's covenants and obligations set forth in this Sublease, then Sublandlord may, from time to time, without waiving any other remedy available to Sublandlord, use the Deposit, or any portion of
it, to the extent necessary to cure or remedy the default or to compensate Sublandlord for all or a part of the damages sustained by Sublandlord resulting from Subtenant's default. Subtenant shall
immediately pay to Sublandlord within five (5) days following demand, the amount so applied in order to restore the Deposit to its original amount, and Subtenant's failure to immediately do so
shall constitute a default under this Sublease. If Subtenant is not in default with respect to the covenants and obligations set forth in this Sublease at the expiration or earlier termination of the
Master Lease, Sublandlord shall return the Deposit to Subtenant within thirty (30) days following the expiration or earlier termination of this Sublease. Sublandlord's obligations with respect
to the Deposit are those of a debtor and not a trustee. Sublandlord shall not be obligated to maintain the Deposit separate and apart from Sublandlord's general or other funds, and Sublandlord may
commingle the Deposit with any of Sublandlord's general or other funds. Subtenant shall not at any time be entitled to interest on the Deposit. Subtenant hereby waives the provisions of Civil Code
Section 1950.7. 

        6.     Parking.    Subtenant
shall have the right, during the Term of this Sublease, to use up all the parking privileges for the Master
Premises as set forth in the Master Lease. All such parking privileges shall be at the rates and subject to the terms and conditions set forth in the Master Lease, and Subtenant shall reimburse
Sublandlord, upon demand, for those amounts billed to Sublandlord for said parking privileges. Subtenant's parking privileges are personal to Subtenant and may not be assigned or transferred
independently from this Sublease. 

        7.     Incorporation
of Terms of Master Lease. 

        (a)   This
Sublease is subject and subordinate to the Master Lease. Subject to the modifications set forth in this Sublease, the terms of the Master Lease are incorporated
herein by 

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reference,
and shall, as between Sublandlord and Subtenant (as if they were landlord and tenant, respectively, under the Master Lease) constitute the terms of this Sublease except to the extent
they are inapplicable to, inconsistent with, or modified by, the terms of this Sublease. Subtenant confirms that it shall, for the Term hereof, assume, be bound by, and perform the terms, covenants,
and conditions of the Master Lease which are made the responsibility of Subtenant hereby. In the event of any inconsistencies between the terms and provisions of the Master Lease and the terms and
provisions of this Sublease, the terms and provisions of this Sublease shall govern. Subtenant acknowledges that it has reviewed the Master Lease and is familiar with the terms and conditions thereof. 

        (b)   For
the purposes of incorporation herein, the terms of the Master Lease are subject to the following additional modifications: 

        (i)    In
all instances where, pursuant to the Master Lease, the approval or consent of Landlord must be obtained, Subtenant shall also be required to obtain the approval or
consent of Sublandlord. 

        (ii)   In
all provisions of the Master Lease requiring Tenant to submit to, exhibit to, supply or provide Landlord with evidence, certificates, or any other matter or thing,
Subtenant shall be required to submit, exhibit, supply or provide, as the case may be, the same to Sublandlord. In any such instance, Sublandlord shall determine if such evidence, certificate or other
matter or thing shall be satisfactory. 

        (iii)  Sublandlord
shall have no obligation to restore or rebuild any portion of the Sublease Premises after any destruction or taking by eminent domain. 

        (c)   The
following provisions of the Master Lease are specifically excluded from this Sublease: Basic Lease Provisions 1, 2, 3(F), 3(G), 4, 6, 7, 8, and
Exhibit B-1. 

        8.     Subtenant's
Obligations.    Subtenant covenants and agrees that all obligations of Sublandlord (in its capacity as Tenant)
under the Master Lease shall be done or performed by Subtenant with respect to the Sublease Premises, except as otherwise provided by this Sublease, and Subtenant's obligations shall run to
Sublandlord and Landlord as Sublandlord may determine to be appropriate or be required by their respective interests. Subtenant agrees to indemnify Sublandlord, and hold it harmless, from and against
any and all claims, damages, losses, expenses (including reasonable attorneys' fees) and liabilities incurred as a result of the non-performance, non-observance or
non-payment of any of Sublandlord's obligations under the Master Lease which, as a result of this Sublease, is an obligation of Subtenant. If Subtenant makes any payment to Sublandlord
pursuant to this indemnity, Subtenant shall be subrogated to the rights of Sublandlord concerning said payment. Subtenant shall not do, nor permit to be done, any act or thing which is, or with notice
or the passage of time would be, a default under this Sublease or the Master Lease. 

        9.     Sublandlord's
Obligations.    Sublandlord agrees that Subtenant shall be entitled to receive all services and repairs to be
provided by Landlord to Tenant under the Master Lease. Subtenant shall look solely and directly to Landlord for all such services and shall not, under any circumstances, seek or require Sublandlord to
perform any of such services, nor shall Subtenant make any claim upon Sublandlord for any damages which may arise by reason of Landlord's or Tenant's default under the Master Lease. Any condition
resulting from a default by Landlord or Tenant shall not constitute, as between Sublandlord and Subtenant, an eviction, actual or constructive, of Subtenant and no such default shall excuse Subtenant
from the performance or observance of any of its obligations to be performed or observed under this Sublease, or entitle Subtenant to receive any reduction in or abatement of the Rent provided for in
this Sublease. In furtherance of the foregoing, Subtenant does hereby waive any cause of action and any right to bring any action against Sublandlord by reason of any act or omission of Landlord or
Tenant under the Master Lease. Sublandlord shall have the right to 

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perform
all obligations under the Master Lease and to cure any breach or default by Subtenant under the Master Lease that may result in termination of this Sublease within applicable grace, notice or
cure periods. 

        10.   Default
by Subtenant.    Each of the following acts or omissions of Subtenant or of any guarantor of Subtenant's performance
hereunder, or occurrences, shall constitute an Event of Default: 

        (a)   Failure
or refusal to pay Base Rental, Additional Rent or any other amount to be paid by Subtenant to Sublandlord hereunder within four (4) calendar day after
notice that the same is due or payable hereunder; said four (4) day period shall, to the extent permitted by applicable law, be in addition to, and not in lieu of, any notice requirements for
filing or initiating any action in eviction or unlawful detainer which California Code of Civil Procedure ("CCP") Section 1161 et seq. or any similar law; 

        (b)   The
failure by Subtenant to observe or perform any of the express or implied covenants or provisions of this Sublease or the Master Lease to be observed or performed by
Subtenant, other than as specified in Section 10(a), where such failure shall continue for a period of nine (9) days after written
notice thereof is received by Subtenant from Sublandlord; provided, however, said nine (9) day period shall, to the extent permitted by applicable law, be in addition to, and not in lieu of,
any notice requirements for filing or initiating any action in eviction or unlawful detainer under CCP Section 1161 et seq. or any similar law; provided, further, that if the nature of
Subtenant's default is such that more than nine (9) days are reasonably required for its cure, then Subtenant shall not be deemed to be in default if Subtenant shall promptly commence such cure
within such nine (9) day period and thereafter continuously and diligently prosecute such cure to completion. 

        11.   Quiet
Enjoyment.    So long as Subtenant is not in default under this Sublease beyond all applicable notice and cure periods,
Sublandlord shall do nothing to affect Subtenant's right to peaceably and quietly have, hold and enjoy the Sublease Premises. In no event shall Sublandlord agree to a voluntary surrender of the Master
Lease or agree to terminate the Master Lease without the consent of Subtenant which may be withheld in Subtenant's sole discretion. 

        12.   Cure
Periods; Notices. 

        (a)   Cure
Periods.    Subject to the terms of this Sublease, Subtenant agrees to comply with and remedy any default in this Sublease or
the Master Lease which is Subtenant's obligation to cure, within the period allowed to Sublandlord under the Master Lease, even if such time period is shorter than the period otherwise allowed therein
due to the fact that notice of default from Sublandlord to Subtenant is given after the corresponding notice of default from Landlord to Tenant. 

        (b)   Notices.    Sublandlord
agrees to forward to Subtenant, promptly upon receipt thereof by Sublandlord, a copy of each notice of
default received by Sublandlord. Subtenant agrees to forward to Sublandlord, promptly upon receipt thereof, copies of any notices received by Subtenant from Landlord or from any governmental
authority. 

        (c)   Delivery
of Notices.    All notices, demands and requests hereunder to be delivered to either Sublandlord or Subtenant shall be in
writing and shall be sent by hand delivery, United States mail, certified mail/return receipt requested, with postage prepaid, or by a nationally recognized overnight courier service
(e.g., Federal Express), return receipt requested, to the 

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address
of the appropriate party. Notices, demands and requests so sent shall be deemed given when the same are received. Notices to Sublandlord shall be sent to the attention of: 

	 	 	Miyake Foods, Inc.

140 University Ave.

Palo Alto, CA 94301

Attention: Yukio Iwamoto
	
 With copies to:	
 	

Pahl & McCay

225 West Santa Clara Street, Suite 1500

San Jose, CA 95113

Attention: Stephen D. Pahl, Esq.
	
 Notices to Subtenant shall be sent to

the attention of:	
 	

uWink, Inc.

16106 Hart Street

Van Nuys, CA 91406-3903

Attention: Peter Wilkniss
	
 With copies to:	
 	

Sonnenschein Nath & Rosenthal LLP

601 S. Figueroa Street, Suite 2500

Los Angeles, CA 90017

Attention: Robert M. Johnson

        13.   Condition
of Premises.    Subtenant acknowledges that the Sublease Premises shall be delivered to and subleased by Subtenant in
their then "as-is" condition and that Sublandlord is not making any representation or warranty concerning the condition of the Sublease Premises and that Sublandlord is not obligated to
perform any work to prepare the Sublease Premises for Subtenant's occupancy. 

        14.   Termination
of the Master Lease.    If for any reason the Term of the Master Lease shall terminate prior to the scheduled Sublease
Expiration Date, this Sublease shall automatically be terminated and Sublandlord shall not be liable to Subtenant by reason thereof. 

        15.   Limitation
of Estate.    Subtenant's estate shall in all respects be limited to, and be construed in a fashion consistent with,
the estate granted to Sublandlord by Landlord. Subtenant shall stand in the place of Sublandlord and shall defend, indemnify and hold Sublandlord harmless with respect to all covenants, warranties,
obligations, and payments made by Sublandlord under or required of Sublandlord by the Master Lease. In the event Sublandlord is prevented from performing any of its obligations under this Sublease by
a breach by Landlord of a term or provision of the Master Lease, then Sublandlord's sole obligation in regard to its obligation under this Sublease shall be to use commercially reasonable efforts at
Subtenant's sole cost and expense in pursuing the correction or cure by Landlord of such breach (provided, however, in no event shall Sublandlord be obligated to initiate or pursue any litigation
against Landlord). 

        16.   Representation.    Sublandlord
represents and warrants to Subtenant that the Master Lease is in full force and effect, that
neither Sublandlord, as Tenant, nor Landlord has committed either a breach or default or an event which with the giving of notice or the passage of time, or both, would constitute a breach or default
hereunder, and all Rent thereunder has been duly and promptly paid by Sublandlord as Tenant. 

Remainder of page intentionally left blank.

Signatures on following page.  

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        IN WITNESS WHEREOF, the parties have entered into this Sublease as of the date first written above. 

	 	 	SUBLANDLORD:
	

 	
 	

MIYAKE FOODS, INC.,

a California corporation
	

 	
 	

By:	

	 	 	Its:	

	

 	
 	

By:	

	 	 	Its:	

	

 	
 	

SUBTENANT:
	

 	
 	

UWINK CALIFORNIA, INC.,

a Delaware corporation
	

 	
 	

By:	

	 	 	Its:	

	

 	
 	

By:	

	 	 	Its:	

SIGNATURE
PAGE TO SUBLEASE AGREEMENT 

7

  

 
 

EXHIBIT "A"    

COPY
OF MASTER LEASE 

[*To Be Attached*]

8

 
 
 

EXHIBIT "B"    

FORM
OF PURCHASE AGREEMENTS 

[*To Be Attached*]

9

QuickLinks

Exhibit 10.29

SUBLEASE AGREEMENT

EXHIBIT "A"

EXHIBIT "B"QuickLinks
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Exhibit 10.1    
    

STATE STREET CORPORATION

MANAGEMENT SUPPLEMENTAL RETIREMENT PLAN  

Amended and Restated Effective as of January 1, 2008  

STATE STREET CORPORATION  

MANAGEMENT SUPPLEMENTAL RETIREMENT PLAN  

Amended and Restated Effective January 1, 2008  

        1.    Purpose.    This Management Supplemental Retirement Plan was adopted effective October 1, 1987 (as the
State Street Corporation Supplemental Executive Retirement Plan) in order to increase the overall effectiveness of the Company's executive compensation program so as to attract, retain, and motivate
qualified senior management personnel, by providing benefits that are consistent with the particular needs of such personnel, and that are supplemental to benefits provided under the State Street
Retirement Plan. This document implements the changes adopted by the Committee on September 18, 2007, and except as otherwise specified herein, it amends and restates the provisions of the Plan
effective January 1, 2008. 

        2.    Status of Plan.    The Plan is intended to be "a plan which is unfunded and is maintained by an employer
primarily for the purpose of providing deferred compensation for a select group of management or highly compensated employees" within the meaning of Sections 201(2), 301(a)(3), 401(a)(1) and
4021(b)(6) of ERISA, and shall be interpreted and administered consistent with that intent. The Plan is intended to be operated in accordance with the requirements applicable to a "nonqualified
deferred compensation plan" under Section 409A of the Code and the regulations thereunder and shall be interpreted and administered consistent with that intent. 

        3.    Definitions.    When used herein, the following words shall have the meanings indicated below. Terms not defined
herein shall have the meanings assigned to them in the State Street Retirement Plan, as from time to time amended and in effect. 

        (a)    Actuarial Equivalent  means a benefit of equal value to the benefit which otherwise would have been provided,
determined on the basis of the actuarial assumptions and methods then in use under the Retirement Plan. 

        (b)    Committee  means the Executive Compensation Committee of the Board of Directors of State Street. 

        (c)    Company  means State Street and, as used herein, shall be deemed to include any subsidiary or affiliate of
State Street that is a participating employer under the Retirement Plan. 

        (d)    Disabled  means, for any Participant, that the Participant, prior to Separation from Service, as determined
in the sole discretion of the Committee: 

	(i)
	is
unable to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment that can be expected to result in death or
can be expected to last for a continuous period of not less than 12 months, or

	(ii)
	is,
by reason of any medically determinable physical or mental impairment that can be expected to result in death or can be expected to last for a continuous period of
not less than 12 months, receiving income replacement benefits for a period of not less than 6 months under an accident and health plan covering employees of the Employer. 

        (e)    Participant  means any individual described in Section 4. 

        (f)    Plan  means this State Street Corporation Management Supplemental Retirement Plan (formerly the State Street
Corporation Supplemental Executive Retirement Plan), as from time to time amended and in effect. 

        (g)    Retirement Plan  means the State Street Retirement Plan, as from time to time amended and in effect. 

        (h)    Retirement Plan Benefit  means the benefit actually payable under the Retirement Plan to a Participant or a
Participant's Beneficiary. 

 

        (i)    Separation from Service  means a separation from service, within the meaning of Treas. Regs.
§1.409A-1(h), with State Street and any other company that would be treated as a single employer with State Street under the first sentence of Treas. Regs.
§1.409A-1(h)(3); and correlative terms shall be construed to have a corresponding meaning. 

        (j)    Supplemental Plan Benefit  means the benefit payable to a Participant or a Beneficiary hereunder. 

        4.    Participation.    Any individual who was participating in the Plan as of December 31, 2007 (including,
for the avoidance of doubt, any individual with vested but unpaid benefits under the Plan) shall be a Participant in the Plan effective January 1, 2008. Participation in the plan is terminable
by the Committee in its discretion upon written notice to the Participant and termination shall be effective as of the date contained therein, but in no event earlier than the date of such notice.
Notwithstanding anything herein to the contrary, no individual may become a Participant under this Plan after December 31, 2007. 

        5.    Amount of Benefits.    Benefits shall be payable hereunder only to (a) Participants who have a Separation
from Service on or after their Normal Retirement Date, and their Spouses or other Beneficiaries; (b) Participants who have a Separation from Service prior to January 1, 2008 after having
completed at least five years of Vesting Service, or on or after January 1, 2008 after having completed at least three years of Vesting Service, and their Spouses or other Beneficiaries;
(c) Participants who become Disabled, and their Spouses or other Beneficiaries; and (d) Spouses or other Beneficiaries of Participants who die while employed by the Company. The amount
of such benefit equals (1) minus the sum of (2) and (3), where: 

	(1)
	is
the lump-sum Actuarial Equivalent of the Participant's Retirement Plan Benefit as it would be determined under the applicable provisions of the Retirement Plan applied
without regard to any provision of the Retirement Plan or any requirement imposed by law upon qualified pension plans which limits the benefits under the Retirement Plan to any maximum amount
(including, without limitation, the provisions of Section 415 of the Code) and without regard to any such provision of the Retirement Plan or of law which limits the amount of annual
compensation of a Participant which may be taken into account in determining benefits (including, without limitation, the provisions of Section 401(a)(17) of the Code);

	(2)
	is
the lump-sum Actuarial Equivalent of the Participant's actual Retirement Plan Benefit; and

	(3)
	is
the portion, if any, of the amount determined under (1) above that is determined with reference to Basic Credits under Section 4.4(b) of the Retirement Plan, to the
extent such portion reflects Base Pay in excess of $500,000. 

In
the event that a Participant's coverage under this Plan is terminated or interrupted before the occurrence of any event described in the preceding paragraph, but such Participant nevertheless
continues in the employment of the Company until the occurrence of such an event, the amount of his or her benefit shall be adjusted by the Committee in a reasonable and consistent manner to reflect
such termination or interruption. 

        6.    Payment of Supplemental Plan Benefit.    Benefits under the Plan shall be paid as follows: 

	(a)
	A
Participant whose Supplemental Plan Benefit commenced prior to January 1, 2008 shall continue to receive his or her benefits in same form after January 1, 2008.

	(b)
	A
Participant who has a Separation from Service on or after January 1, 2008 shall be paid his or her Supplemental Plan Benefit in a single lump sum on the first business day
after the date that follows the Participant's Separation from Service by six months. 

2

 

	(c)
	A
Participant who had a Separation from Service prior to January 1, 2008 but whose Supplemental Plan Benefit has not been paid or commenced prior to January 1, 2009
shall be paid his or her Supplemental Plan Benefit in a single lump sum on July 1, 2009.

	(d)
	Notwithstanding
paragraphs (b) and (c) above, a Participant who is entitled to payment under the State Street Corporation Supplemental Defined Benefit Pension Plan and
whose Supplemental Plan Benefit has not been paid or commenced prior to January 1, 2008 shall be paid his or her Supplemental Plan Benefit as follows:

	(i)
	if
the Participant's Retirement Plan Benefit is determined under Section 4.6 of the Retirement Plan, as a three-year fixed annuity; and otherwise

	(ii)
	in
three annual installments, the first installment being equal to one-third of the amount of the Supplemental Plan Benefit that remains unpaid, the second
installment being equal to one-half of the amount of the Supplemental Plan Benefit that remains unpaid, and the third installment being equal to the full amount of the Supplemental Plan
Benefit that remains unpaid.

	(e)
	Notwithstanding
paragraphs (b), (c) and (d) above, if a Participant becomes Disabled, the Participant's unpaid Supplemental Plan Benefit shall be distributed as follows:

	(i)
	if
the Participant is not described in paragraph (d) above, in a single lump sum cash payment, by the later of (A) the end of the calendar year in which
the Participant becomes Disabled, and (B) the fifteenth day of the third month following the date on which the Participant becomes Disabled, provided the Participant has remained Disabled
through the date of payment; and

	(ii)
	if
the Participant is described in paragraph (d) above, in the form provided under paragraph (d)(i) or (d)(ii), as applicable, commencing by the
later of (A) the end of the calendar year in which the Participant becomes Disabled, and (B) the fifteenth day of the third month following the date on which the Participant becomes
Disabled, provided the Participant has remained Disabled through the commencement date.

	(f)
	Notwithstanding
paragraphs (b), (c), (d) and (e) above, a Participant's unpaid Supplemental Plan Benefit shall be distributed in a single lump sum cash payment to the
Participant's Beneficiary or Beneficiaries as soon as practicable (and in all events within 90 days) following the Participant's death.

	(g)
	Notwithstanding
anything to the contrary in the Plan, in the event a Participant who has Separated from Service subsequently returns to employment with the Company, payment of the
Participant's Supplemental Plan Benefit accrued prior to such Separation from Service shall not be suspended or otherwise delayed. 

        7.    Administration and Claims.    The complete authority to control and manage the operation and administration of
the Plan shall be placed in the Committee. The determination of the Committee as to any disputed question shall be conclusive. All actions, decisions and interpretations of the Committee shall be
performed in a uniform and non-discriminatory manner. The Committee has established the procedures set forth on Exhibit A for determining claims for benefits under the Plan. The
Committee may modify or update Exhibit A from time to time without any amendment under Section 9 being required. 

        8.    Miscellaneous.    

        (a)    Source of payments.    All payments hereunder shall be paid from the general assets of State Street, including
for this purpose, if State Street in its sole discretion so determines, assets of one or more trusts established to assist in the payment of benefits hereunder. Any trust established 

3

 

pursuant
to the preceding sentence shall provide that trust assets remain subject to the employer's general creditors in the event of insolvency or bankruptcy and shall otherwise contain such terms as
are necessary to ensure that they do not constitute a "funding" of the Plan for purposes of the Code or ERISA. 

        (b)    Certain tax matters.    Payments hereunder shall be reduced by required tax withholdings. If any portion of a
Participant's Supplemental Plan Benefit is determined by the Committee to be includible by reason of Section 409A in a Participant's or Beneficiary's income prior to the time provided for
payment under paragraph 6 above, such portion shall be paid to the Participant or Beneficiary as soon as practicable. 

        (c)    Inalienability of benefits.    Except as required by law, no benefit under, or interest in, the Plan shall be
subject in any manner to anticipation, alienation, sale, transfer, assignment, pledge, encumbrance, or charge, and any attempt to do so shall be void. Neither the Participant, nor a Spouse, nor any
Beneficiary shall be entitled to have such payments commuted or made otherwise than in accordance with the provisions of the Plan. 

        (d)    Reclassification of Employment Status.    Notwithstanding anything herein to the contrary, an individual who is
not characterized or treated as a common law employee by the Company shall not be eligible to participate in the Plan. However, in the event that such an individual is reclassified or deemed to be
reclassified as a common law employee, the individual shall be eligible to participate in the Plan as of the Entry Date coinciding with or next following the reclassification date (to the extent such
individual otherwise qualifies as an to participate in the Plan). If the effective date of any such reclassification is prior to the actual date of such reclassification, in no event shall the
reclassified individual be eligible to participate in the Plan retroactively to the effective date of such reclassification. 

        (e)    No right of employment.    Nothing contained herein, nor any action taken under the provisions hereof, shall be
construed as giving any Participant the right to be retained in the employ of the Company. 

        (f)    Headings.    The headings of the sections in the Plan are placed herein for convenience of reference, and, in
the case of any conflict, the text of the Plan, rather than such heading, shall control. 

        (g)    Construction.  The Plan shall be construed, regulated, and administered in accordance with the laws of the
Commonwealth of Massachusetts and applicable federal laws. 

        9.    Amendment or Discontinuance.    The Committee may amend or discontinue this Plan at any time without prior
notice of intent. However, the Company undertakes to ensure that this Plan will be binding upon any present or future parent, subsidiary or affiliate of the Company or any person, firm or corporation
with which the Company may be merged or consolidated or which may acquire all or substantially all of the assets of the Company. No amendment or discontinuance of the Plan shall deprive any
Participant who has had a Separation from Service, or any Spouse or other Beneficiary of a deceased Participant, of any Supplemental Plan Benefits to which he or she was entitled under the Plan as in
effect immediately prior to such amendment or discontinuance, and no discontinuance or amendment shall adversely affect the Supplemental Plan Benefit accrued hereunder by any Participant prior to the
effective date of such amendment. For purposes of this Section 9, the Supplemental Plan Benefit accrued by a Participant at the time of any amendment or discontinuance shall be deemed to be the
benefit to which the Participant would have been entitled under the provisions of Section 5 if the Participant had Separated from Service on the date of such amendment or discontinuance. 

4

 

        IN
WITNESS WHEREOF, the Employer has caused this instrument to be executed by its duly authorized officer on the 26th day of  October, 2007. 

	 	 	STATE STREET CORPORATION
	

 	
 	

By	
 	

David C. O'Leary
 Executive Vice President

5

   Exhibit A  

STATE STREET CORPORATION

DEFERRED COMPENSATION PLAN CLAIMS PROCEDURES  

(Amended and Restated Effective January 1, 2008)  

        These Claims Procedures for filing and reviewing claims have been established and adopted for the State Street Corporation Management Supplemental Savings Plan,
and the State Street Corporation Management Supplemental Retirement Plan (each, a "Plan," and together, the "Plans") and are intended to comply with Section 503 of ERISA and related Department
of Labor regulations. These amended and restated Claims Procedures are effective for claims made under the Plans on or after January 1, 2008. 

        1.    In General.    Any employee or former employee, or any person claiming to be a beneficiary with respect to such
a person, may request, with respect to any of the Plans: 

	a)
	a
benefit payment,

	b)
	a
resolution of a disputed amount of benefit payment, or

	c)
	a
resolution of a dispute as to whether the person is entitled to the particular form of benefit payment. 

        A
request described above and filed in accordance with these Procedures is a claim, and the person on whose behalf the claim is filed is a  claimant. A claim
must relate to a benefit which the claimant asserts he or she is already entitled to receive or will become entitled to receive within
one year following the date the claim is filed. 

        2.    Effect on Benefit Requests in Due Course.    Each Plan has established procedures for benefit applications,
selection of benefit forms, designation of beneficiaries, determination of qualified domestic relations orders, and similar routine requests and inquiries relating to the operation of the Plan. 

        3.    Filing of Claims.    

	a)
	Each
claim must be in writing and delivered by hand or first-class mail (including registered or certified mail) to the Plan Administrator, at the following address: 

GHR
U.S. Benefits Planning

State Street Corporation

c/o Vice President, GHR-U.S. Benefits Planning

2 Avenue de Lafayette, LCC 1E

Boston, MA 02111-1724 

A
claim must clearly state the specific outcome being sought by the claimant. 

	b)
	The
claim must also include sufficient information relating to the identity of the claimant and such other information reasonably necessary to allow the claim to be evaluated.

	c)
	In
no event may a claim for benefits be filed by a Claimant more than 120 days after the applicable "Notice Date," as defined below.

	i)
	In
any case where benefits are paid to the Claimant as a lump sum, the Notice Date shall be the date of payment of the lump sum.

	ii)
	In
any case where benefits are paid to the Claimant in the form of an annuity or installments, the Notice Date shall be the date of payment of the first installment of
the annuity or payment of first installment. 

6

 

	iii)
	In
any case where the Plan (prior to the filing of a claim for benefits) determines that an individual is not entitled to benefits (for example (without limitation)
where an individual terminates employment and the Plan determines that he has not vested) and the Plan provides written notice to such person of its determination, the Notice Date shall be the date of
the individual's receipt of such notice.

	iv)
	In
any case where the Plan provides an individual with a written statement of his account as of a specific date or the amounts credit to, or charged against, his account
within a specified period, the Notice Date with regard to matters described in such statement shall be the date of the receipt of such notice by such individual (or beneficiary). 

        4.    Processing of Claims.    A claim normally shall be processed and determined by the Plan Administrator within a
reasonable time (not longer than 90 days) following actual receipt of the claim. However, if the Plan Administrator determines that additional time is needed to process the claim and so
notifies the claimant in writing within the initial 90-day period, the Plan Administrator may extend the determination period for up to an additional 90 days. In addition, where the
Plan Administrator determines that the extension of time is required due to the failure of the claimant to submit information necessary in order to determine the claim, the period of time in which the
claim is required to be considered pursuant to this Paragraph 4 shall be tolled from the date on which notification of the extension is sent to the claimant until the date on which the claimant
responds to the request for additional information. Any notice to a claimant extending the period for considering a claim shall indicate the circumstances requiring the extension and the date by which
the Plan Administrator expects to render a determination with respect to the claim. The Plan Administrator shall not process or adjudicate any claim relating specifically to his or her own benefits
under a Plan. 

        5.    Determination of Claim.    The Plan Administrator shall inform the claimant in writing of the decision regarding
the claim by registered or certified mail posted within the time period described in
Paragraph 4. The decision shall be based on governing Plan documents. If there is an adverse determination with respect to all or part of the claim, the written notice shall include: 

	a)
	the
specific reason or reasons for the denial,

	b)
	reference
to the specific Plan provisions on which the denial is based,

	c)
	a
description of any additional material or information necessary for the claimant to perfect the claim and an explanation of why such material or information is necessary,

	d)
	reference
to and a copy of these Procedures, so as to provide the claimant with a description of the relevant Plan's review procedures and the time limits applicable to such
procedures, a description of the claimant's rights regarding documentation as described in Paragraph 9, and

	e)
	a
statement of the claimant's rights under Section 502(a) of ERISA to bring a civil action with respect to an adverse determination upon review of an appeal filed under
Paragraph 6. 

        For
purposes of these Procedures, an adverse determination shall mean determination of a claim resulting in a denial, reduction, or
termination of a benefit under a Plan, or the failure to provide or make payment (in whole or in part) of a benefit or any form of benefit under a Plan. Adverse determinations shall include denials,
reductions, etc. based on the claimant's lack of eligibility to participate in the relevant Plan. All decisions made by the Plan Administrator under these Procedures shall be summarized in a report to
be maintained in the files of the Plan Administrator. The report shall include reference to the applicable governing Plan provision(s) and, where applicable, reference to prior determinations of
claims involving similarly situated claimants. 

        6.    Appeal of Claim Denials—Appeals Committee.    A claimant who has received an adverse determination
of all or part of a claim shall have 60 days from the date of such receipt to contest the denial by filing an appeal. An appeal must be in
writing and delivered to the Plan Administrator. An 

7

 

appeal
will be considered timely only if actually received by the Plan Administrator within the 60-day period or, if sent by mail, postmarked within the 60-day period. The
timely review will be completed by the Appeals Committee and should be sent to: 

Appeals
Committee

State Street Corporation

c/o Vice President, GHR-U.S. Benefits Planning

2 Avenue de Lafayette, LCC 1E

Boston, MA 02111-1724 

        The
Appeals Committee shall meet at such times and places as it considers appropriate, shall keep a record of such meetings and shall periodically report its deliberations to the Plan
Administrator. Such reports shall include the basis upon which the appeal was determined and, where applicable, reference to prior determinations of claims involving similarly situated claimants. The
vote of a majority of the members of the Appeals Committee shall decide any question brought before the Appeals Committee. 

        7.    Consideration of Appeals.    The Appeals Committee shall make an independent decision as to the claim based on a
full and fair review of the record. The Appeals Committee shall take into account in its deliberations all comments, documents, records and other information submitted by the claimant, whether
submitted in connection with the appeal or in connection with the original claim, and may, but need not, hold a hearing in connection with its consideration of the appeal. The Appeals Committee shall
consider an appeal within a reasonable period of time, but not later than 60 days after receipt of the appeal, unless the Appeals Committee determines that special circumstances (such as the
need to hold a hearing) require an extension of time. If the Appeals Committee determines that an extension of time is required, it will cause written notice of the extension, including a description
of the circumstances requiring an extension and the date by which the Appeals Committee expects to render the determination on review, to be furnished to the claimant before the end of the initial
60-day period. In no event shall an extension exceed a period of 60 days from the end of the initial period; provided, that in the
case of any extension of time required by the failure of the claimant to submit information necessary for the Appeals Committee to consider the appeal, the period of time in which the appeal is
required to be considered under this Paragraph 7 shall be tolled from the date on which notification of the extension is sent to the claimant until the date on which the claimant responds to
the Appeals Committee's request for additional information. 

        8.    Resolution of Appeal.    Notice of the Appeals Committee's determination with respect to an appeal shall be
communicated to the claimant in writing by registered or certified mail posted within the time period described in Paragraph 7. If the determination is adverse, such notice shall include: 

	a)
	the
specific reason or reasons for the adverse determination,

	b)
	reference
to the specific plan provisions on which the adverse determination was based,

	c)
	reference
to and a copy of these Procedures, so as to provide the claimant with a description of the claimant's rights regarding documentation as described in Paragraph 9, and

	d)
	a
statement of the claimant's rights under Section 502(a) of ERISA to bring a civil action with respect to the adverse determination. 

        9.    Certain Information.    In connection with the determination of a claim or appeal, a claimant may submit written
comments, documents, records and other information relating to the claim and may request (in writing) copies of any documents, records and other information relevant to the claim. An item shall be
deemed relevant to a claim if it: 

	a)
	was
relied on in determining the claim, 

8

 

	b)
	was
submitted, considered or generated in the course of making such determination (whether or not actually relied on), or

	c)
	demonstrates
that such determination was made in accordance with governing Plan documents (including, for this purpose, these Procedures) and that, where appropriate, Plan provisions
have been applied consistently with similarly situated claimants. 

        The
Plan Administrator shall furnish free of charge copies of all relevant documents, records and other information so requested;  provided, that nothing in these Procedures shall obligate State Street
Corporation ("State Street"), the Plan Administrator, or any person or committee
to disclose any document, record or information that is subject to a privilege (including, without limitation, the attorney-client privilege) or the disclosure of which would, in the Plan
Administrator's judgment, violate any law or regulation. 

        10.    Rights of a Claimant Where Appeal is Denied.    

	a)
	The
claimant's actual entitlement, if any, to bring suit and the scope of and other rules pertaining to any such suit shall be governed by, and subject to the limitations of,
applicable law, including ERISA. By extending to an employee or former employee the right to file a claim under these Procedures, neither State Street nor any person or committee appointed as
Plan Administrator acknowledges or concedes that such individual is a participant in any particular Plan within the meaning of such Plan or ERISA, and reserves the right to assert that an individual
is not a participant in any action brought under Section 502(a).

	b)
	In
no event may any legal proceeding regarding entitlement to benefits or any aspect of benefits under the Plan be commenced later than the earliest of

	i)
	two
years after the applicable Notice Date; or

	ii)
	one
year after the date a claimant receives a decision from the Appeals Committee regarding his appeal, or

	iii)
	the
date otherwise prescribed by applicable law.

	c)
	Before
any legal proceeding can be brought, a participant must exhaust the claim appeals procedures as set forth herein. 

        11.    Special Rules Regarding Disability.    Certain benefits under the Plans are contingent upon an individual's
incurring a disability. Where a claim requires a determination by State Street as to whether an individual is "disabled" as defined under the Plan, the additional rules set forth in Schedule 1
to these Procedures shall apply to the claim. However, where disabled status is based upon actual entitlement to benefits under a separate plan in which the individual participates or is otherwise
covered, the determination of such status for purposes of each Plan shall be made under such separate disability plan, and any claims or disputes as to disabled status under such plan or program shall
be resolved in accordance with the procedures established for that purpose under the separate plan or program. 

        12.    Authorized Representation.    A claimant may authorize an individual to represent him/her with respect to a
claim or appeal made under these Procedures. Any such authorization shall be in writing, shall clearly identify the name and address of the individual, and shall be delivered to the Plan Administrator
at the address listed in Paragraph 3. On receipt of a letter of authorization, all parties authorized to act under these Procedures shall be entitled to rely on such authorization, until
similarly revoked by the claimant. While an authorization is in effect, all notices and communications to be provided to the claimant under these Procedures shall also be provided to his/her
authorized representative. 

9

 

        13.    Form of Communications.    Unless otherwise specified above, any claim, appeal, notice, determination, request,
or other communication made under these Procedures shall be in writing, with original signed copy delivered by hand or first class mail (including registered or certified mail). A copy or advance
delivery of any such claim, appeal, notice, determination, request, or other communication may be made by electronic mail or facsimile. Any such electronic or facsimile communication, however, shall
be for the convenience of the parties only and not in substitution of a writing required to be mailed or delivered under these Procedures, and receipt or delivery of any such claim, appeal, notice,
determination, request, or other written communication shall not be considered to have been made until the actual posting or receipt of original signed copy, as the case may be. 

        14.    Reliance on Outside Counsel, Consultants, etc.    The Plan Administrator and the Appeals Committee may rely on
or take into account advice or information provided by such legal, accounting, actuarial, consulting or other professionals as may be selected in determining a claim or appeal, including those
individuals and firms that may render advice to State Street or the Plans from time to time. 

        15.    Amendment of Procedures—Interpretation.    These Procedures may be modified at any time and from
time to time by written action of the Plan Administrator and shall be deemed automatically modified to incorporate any requirement attributable to a change in the applicable Department of Labor
regulations after the date hereof. The Plan Administrator shall have complete discretion to interpret and apply these Procedures, including, for purposes of applying these Procedures, such
regulations. Further, nothing in these Procedures shall be construed to limit the
discretion of the Plan Administrator or its designee to interpret the Plans or, subject to the right of appeal of an adverse determination, the finality of the decision of the Plan Administrator or
its designee, all as set forth in the Plans. 

10

   Schedule 1  

Special Rules Regarding Certain Disability Claims  

        Pursuant to Paragraph 11 in the Claims Procedures, the following special rules supplement the Claims Procedures and apply only in the case of a claim
("Disability Claim") which requires a determination by State Street as to whether an individual is "disabled" as defined under the Plan. 

        Time to Process Claims.    The Plan Administrator will process and inform the claimant of the determination of the Disability
Claim in accordance with Paragraphs 4 and 5 of the Claims Procedures, except that a period of 45 days shall apply instead of the initial 90 days in which to process and determine the
Disability Claim. This period may be extended initially by the Plan Administrator for 30 days if the claimant is notified before the end of the original 45-day period that the
extension is necessary due to matters beyond the control of the Plan Administrator. This 30-day extension period may be extended by the Plan Administrator for an additional 30 days
if the claimant is notified before the end of the first 30-day extension that the extension is necessary due to circumstances beyond the control of the Plan Administrator. Any notice of an
extension will explain the reason for the extension, when the Plan Administrator expects to rule on the Disability Claim, the standards on which entitlement to a benefit is based, the unresolved
issues that prevent a decision on the Disability Claim, and any additional information needed to resolve those issues. If the claimant is informed that he/she needs to provide additional information
necessary to resolve Disability Claim issues, the claimant will have 45 days from the date he/she receives the extension notice to provide the additional information. 

        Determination of Claim and Notice of Determination.    If disabled status is based on eligibility for benefits under a
long-term disability plan maintained by State Street, the Plan Administrator will determine which long-term disability plan is the applicable plan for the claimant, and whether
the claimant would be certified as disabled under such long-term disability plan by applying the standards and definitions used in the long-term disability plan. The Plan
Administrator may require and rely on the written report or certification from a licensed physician selected or approved by the Plan Administrator. In addition to the requirements of
Paragraph 5 in the Claims Procedures, any written notice of an adverse determination of a Disability Claim will include a copy of any internal rules, guidelines, protocols, or other similar
criteria that were relied on in the decision-making, or a statement that the determination was based on the applicable items mentioned above, and that copies of the applicable items will be
provided, free of charge, on the claimant's request. In addition, if the adverse determination is based on a medical necessity, experimental treatment or similar exclusion or limit, the notice will
contain an explanation of the scientific or clinical judgment used in the determination, applying the terms of the relevant long-term disability plan to the claimant's medical
circumstances, or a statement that such explanation will be provided, free of charge, upon the claimant's request. 

        Appeal of a Claim Denial.    Notwithstanding Paragraph 6 of the Claims Procedures, a claimant who has received an adverse
determination of all or part of a Disability Claim shall have 180 days from the date of receipt to appeal the denial ("Disability Appeal"). Notwithstanding Paragraph 7 of the Claims
Procedures, review of a Disability Appeal will be conducted by the Appeals Committee without deference to the initial adverse benefit determination by the Plan Administrator, and no member of the
Appeals Committee will participate in the review of a Disability Claim if such member made the adverse benefit determination that is the subject of the Disability Appeal or is the subordinate of the
person who made such determinations. 

        If
the adverse determination was based in whole or in part on a medical judgment, including determinations with regard to whether a particular treatment, drug, or other item is
experimental, investigational, or not medically necessary or appropriate, the Appeals Committee shall consult with a health care professional who has appropriate training and experience in the field
of medicine involved in the medical judgment and who was not consulted in connection with the initial claim denial (and 

11

 

who
is not the subordinate of any such person). Any medical or vocational experts whose advice was obtained will be identified, without regard to whether the advice was relied upon in making the
benefit determination. Notwithstanding Paragraphs 7 and 8 of the Claims Procedures, the Appeals Committee shall consider and communicate its determination with respect to a Disability Appeal within a
reasonable time, but not later than 45 days after receipt of the Disability Appeal, unless special circumstances require an extension for processing, in which case a decision will be made
within a 45-day extension period. 

        Resolution of Appeal.    In addition to the information required by Paragraph 8 of the Claims Procedures, any written
notice by the Appeals Committee of an adverse determination on a Disability Appeal will include a description of any specific internal rules, guidelines, protocols, or other similar criteria that were
relied on in making the decision, or a statement that the decision was based on the applicable items mentioned above, and copies of the applicable items will be provided, free of charge, upon the
claimant's request. In addition, if the adverse determination of the Disability Appeal is based on a medical necessity, experimental treatment or similar exclusion or limit, the notice will contain an
explanation of the scientific or clinical judgment used in the determination, applying the terms of the relevant long-term disability plan to the claimant's medical circumstances, or a
statement that such explanation will be provided, free of charge, at the claimant's request. 

12

QuickLinks

Exhibit 10.1

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