Document:

csgs-ex1024aw_444.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit10.24AW

 

 

NINETY-NINTH AMENDMENT

TO THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

TIME WARNER CABLE INC.

 

 

This Ninety-ninth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Time Warner Cable Inc. (“TWC”).  CSG and TWC entered into a certain CSG Master Subscriber Management System Agreement executed March 13, 2003, and effective as of April 1, 2003, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

CSG and TWC agree to the following as of the Effective Date:

 

	
1.
	
TWC has requested and CSG has agreed to provide a third party verification ("TPV") interface ("TPV Interface") that will allow TWC to automate its TPV services to support TWC's voice services.  

 

The TPV Interface is an automated generic interface that will provide TWC's third party verification vendors (the "TPV Vendors") with the information necessary to complete the third party verification process for TWC's voice services to its Subscribers.  The TPV Interface will also be the communication channel by which the TPV Vendor(s) will provide data back to ACSR® Voice with verification that the information has been received and whether the third party verification process has been successful or unsuccessful.

 

	
2.
	
Upon implementation of the TPV Interface pursuant to a TPV Statement of Work and pursuant to Schedule F, “Fees,” to the Agreement, Section entitled "VOICE SERVICES," Section III. “Ancillary Services associated with Voice Services,” subsection 2., "Voice Environment and Interfaces," a new bullet shall be added as a new subsection entitled “Automated Third Party Verification for Voice Services Interface” as follows:

 

VOICE SERVICES

III. Ancillary Services associated with Voice Services

			
	
Description of Item/Unit of Measure
	
   Frequency
	
Fee

	
2.  Voice Environments and Interfaces (Note 1)
	
 
	
 

	
·Automated Third Party Verification for Voice Services Interface  
	
 
	
 

	
a. TPV Interface Certification, Integration and Implementation Fee (Note 1) 
	
********
	
*******

	
b. Maintenance and Processing Fees (Note 2) (Note 3) (Note 4) 
	
********
	
$*********

Note 1:  Implementation of the TPV Interface shall be set forth in a mutually agreed upon Statement of Work.

Note 2: CSG will ******* the ******* TPV Interface release version ************** (*) ************** of the TPV Interface at any given time.  Subject to and consistent with the foregoing sentence, TWC shall ********************************************************** of the TPV Interface so as to ***************** and *************************************************.

Note 3: ******************* of the TPV Interface, CSG shall invoice TWC and TWC shall pay, pursuant to the Agreement, the amount of $********* for the initial **** of the ****** Maintenance and Processing Fee.  Commencing on the date that is the ****** *********** of the ****** Maintenance and Processing Fee, the ****** Interface Fee for maintenance and interface support shall ******** by $*********; as a result, commencing on such date, the ****** Maintenance and Processing Fee will 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

******** to $*********

Note 4: The ****** Maintenance and Processing Fees shall be subject to the ****** adjustment to fees, pursuant to Section 5.4 of the Agreement.

 

	
3.
	
For avoidance of doubt, Participating Affiliates may participate hereunder ************************************* and **************************************** be set forth in any such Participating Affiliate’s Affiliate Addendum.  In addition to the ********************************************************************, ************************************************************************************************, *********************.

 

THIS AMENDMENT is executed as of the day and year last signed below (the Effective Date")

 

 

		
	
TIME WARNER CABLE INC. (“TWC”)
	
CSG SYSTEMS, INC. (“CSG”) 

 

	
 

By: /s/Vickie Fiala
	
 

By:  /s/ Joseph T. Ruble

	
 

Name: Vickie Faila
	
 

Name:  Joseph T. Ruble

	
 

Title:  Group Vice President
	
 

Title:  EVP,CAO & General Counsel

	
 

Date:  November 13, 2015
	
 

Date:  23 Nov 2015csgs-ex1024ax_441.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit10.24AX

 

 

 

ONE HUNDREDTH AMENDMENT

TO THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

TIME WARNER CABLE INC.

 

 

This One Hundredth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Time Warner Cable Inc. (“TWC”).  CSG and TWC entered into a certain CSG Master Subscriber Management System Agreement executed March 13, 2003, and effective as of April 1, 2003, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment, shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

WHEREAS, pursuant to the Agreement, CSG provides TWC with production support for OAAT Services in the amount of up to ********************** (***) ***** per ***** for a mutually agreed upon fee; 

 

WHEREAS, TWC requests and CSG agrees to increase the number of ******* production support ***** for OAAT Services from ****************** (***) ***** to *********************** (***) ***** for the fee set forth below, commencing as of *********, 2016; 

 

WHEREAS, the Parties desire to amend the Agreement as provided herein.

 

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein and for other good and valuable consideration, the receipt and sufficient of which is hereby acknowledged, CSG and TWC agree as follows:

 

	
1.
	
As of the Effective Date, Schedule F of the Agreement is hereby amended as follows:

 

The OAAT Production Support Fees line item within the Recurring ******* Fees for OAAT and related Note 2 in Schedule F of the Agreement, as amended by the Fifty-seventh and Eighty-ninth Amendments, shall be deleted and replaced with the following:

 

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
§OAAT Production Support Fee (Note 2) (Note 3)
	
*******
	
$*********

Note 2: Commencing as of *********, 2016, production support will be limited to *********************** (***) ***** per *****.  For the ****** of ******* 2016, ******** 2016 and ***** 2016, CSG will invoice Customer the amount of $******** per *****, as CSG previously invoiced Customer in accordance with the Agreement on an ********** basis the amount of $********* per *****.  Thereafter, CSG will invoice the ******* amount on an ********** basis in accordance with the Agreement.  CSG will notify TWC when Customers have exhausted ************** (**%) of the support ***** in any given *****.  Additional fees will be charged for ***** exceeding this ******* limit and will be set forth in a separate mutually agreed upon Statement of Work. 

 

	
2.
	
As a result, CSG may invoice TWC for the OAAT Production Support Fee in accordance with the 87th Amendment.

 

[Signature Page Follows]

 

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 

 

THIS AMENDMENT is executed as of the day and year last signed below (the Effective Date")

 

 

		
	
TIME WARNER CABLE INC. (“TWC”)
	
CSG SYSTEMS, INC. (“CSG”) 

 

	
 

By: /s/ Cesar Beltran
	
 

By:  /s/ Joseph T. Ruble

	
 

Name: Cesar Beltran
	
 

Name:  Joseph T. Ruble

	
 

Title:  Vice President
	
 

Title:  EVP,CAO & General Counsel

	
 

Date:  November 17, 2015
	
 

Date:  23 Nov 2015csgs-ex1024ay_440.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***).

EXHIBIT 10.24AY

 

 

ONE HUNDRED FIRST AMENDMENT

TO THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

TIME WARNER CABLE INC.

 

 

 

This One Hundred First Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Time Warner Cable Inc. (“TWC”).  Upon execution of this Amendment by TWC and CSG, the effective date of this Amendment  is January 1, 2016 (the "Effective Date").  CSG and TWC entered into a certain CSG Master Subscriber Management System Agreement executed March 13, 2003, and effective as of April 1, 2003, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment, shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

 CSG and TWC agree to the following as of the Effective Date:

 

	
1.
	
Pursuant to the terms and conditions of the Agreement, which includes Exhibit C-4 to the Agreement and the Seventy-fifth Amendment (CSG document number 2503407) to the Agreement executed effective as of ********, 2013 (“75th Amendment”), TWC agrees to purchase *** (*) Video View Block of *************** (*********) Video Views.

 

	
2.
	
Following execution of this Amendment by the Parties, CSG shall invoice TWC the amount of $********** for the Video View Block referenced in Section 1 above.  The Video Views within such Video View Block shall expire if not consumed by Customers within the Consumption Period.  For avoidance of doubt, the Consumption Period for such Video View Block commences upon the Effective Date.

 

 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives as of the date indicated below.

 

 

		
	
TIME WARNER CABLE INC. (“TWC”)
	
CSG SYSTEMS, INC. (“CSG”) 

 

	
 

By: /s/ Jason Barbrow
	
 

By:  /s/ Joseph T. Ruble

	
 

Name: Jason Barbrow
	
 

Name:  Joseph T. Ruble

	
 

Title:  Vice President
	
 

Title:  EVP,CAO & General Counsel

	
 

Date:  November 20, 2015
	
 

Date:  2 Dec 2015

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