Document:

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                                                                    Exhibit 10.2

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               INTERIM SERVICES AND SYSTEMS REPLICATION AGREEMENT

                                 BY AND BETWEEN

                            LUCENT TECHNOLOGIES INC.

                                       AND

                                   AVAYA INC.

                           DATED AS OF OCTOBER 1, 2000

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                                TABLE OF CONTENTS

<TABLE>
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ARTICLE I.  DEFINITIONS                                                                                           2

ARTICLE II.  SERVICES                                                                                             3
   2.1   Services                                                                                                 3
   2.2   Term                                                                                                     4
   2.3   Charges and Payment                                                                                      4
   2.4   General Obligations; Standard of Care                                                                    6
   2.5   Certain Limitations                                                                                      8
   2.6   Confidentiality                                                                                          9
   2.7   Termination                                                                                             10
   2.8   Disclaimer of Warranties, Limitation of Liability and Indemnification                                   10

ARTICLE III  MISCELLANEOUS                                                                                       11
   3.1   Taxes                                                                                                   11
   3.2   Law and Governmental Regulations                                                                        12
   3.3   Relationship of Parties                                                                                 12
   3.4   Incorporation of Provisions of the Contribution and Distribution Agreement                              12
   3.5   Expenses                                                                                                13
   3.6   References                                                                                              13
   3.7   Modification and Amendment                                                                              13
   3.8   Inconsistency                                                                                           13
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               INTERIM SERVICES AND SYSTEMS REPLICATION AGREEMENT

         THIS INTERIM SERVICES AND SYSTEMS REPLICATION AGREEMENT (this
"Agreement"), dated as of October 1, 2000 (the "Effective Date"), is by and
between LUCENT TECHNOLOGIES INC., a Delaware corporation ("Lucent"), and Avaya
Inc., a Delaware corporation ("Avaya").

                                 R E C I T A L S

         A. WHEREAS, the Board of Directors of Lucent has determined that it is
in the best interests of Lucent and its stockholders to separate Lucent's
existing businesses into two independent businesses;

         B. WHEREAS, in order to effectuate the foregoing, Lucent and Avaya have
entered into a Contribution and Distribution Agreement, dated as of September
30, 2000 (the "Contribution and Distribution Agreement"), which provides, among
other things, subject to the terms and conditions thereof, for the Contribution,
the Distribution and the execution and delivery of certain other agreements in
order to facilitate and provide for the foregoing;

         C. WHEREAS, in order to ensure an orderly transition under the
Contribution and Distribution Agreement it will be necessary for each of the
parties to provide to the other the Services described herein for a transitional
period; and

         D. WHEREAS, capitalized terms used herein and not otherwise defined
shall have the respective meanings assigned to them in Article I hereof or in
the Contribution and Distribution Agreement.

         NOW, THEREFORE, in consideration of the premises and for other good and
valid consideration, the receipt and adequacy of which are hereby acknowledged,
the parties, intending to be legally bound, agree as follows:
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                                   ARTICLE I.
                                   DEFINITIONS

         For the purposes of this Agreement, in addition to the words and
phrases that are defined throughout the body of this Agreement, the following
words and phrases shall have the following meanings:

         1.1  ADDITIONAL SERVICES shall have the meaning set forth in Section
2.1(b).

         1.2  CORPORATE SUPPORT SERVICES shall mean the Services described in
the Exhibits set forth in Section 2.1(a)(iii).

         1.3  DATA PROCESSING SERVICES shall mean the Services described in the
Exhibits set forth in Section 2.1(a)(i).

         1.4  EXPIRATION DATE shall have the meaning set forth in Section 2.2.

         1.5  IMPRACTICABLE (and words of similar import) shall have the meaning
set forth in Section 2.5(b).

         1.6  INITIAL SERVICES shall have the meaning set forth in Section
2.1(a).

         1.7  PROVIDING COMPANY shall mean, with respect to any particular
Service, the entity or entities identified on the applicable Exhibit as the
party to provide such Service.

         1.8  RECEIVING COMPANY shall mean, with respect to any particular
Service, the entity or entities identified on the applicable Exhibit as the
party to receive such Service.

         1.9  REPRESENTATIVE of any party shall mean a managerial level employee
appointed by such party to have the responsibilities and authority for any
particular Service.

         1.10 SERVICE shall have the meaning set forth in Section 2.1(b).

         1.11 SYSTEM shall mean the software, hardware, data store or
maintenance and support components or portions of such components of a set of
information technology assets identified in an Exhibit hereto.

         1.12 SYSTEM ERROR shall have the meaning set forth in Section
2.4(d)(iii).

         1.13 SYSTEMS REPLICATION AND TRANSFER SERVICES shall mean the Services
described in the Exhibits set forth in Section 2.1(a)(iv).

         1.14 TELECOMMUNICATIONS SERVICES shall mean the Services described in
the Exhibits set forth in Section 2.1(a)(ii).

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         1.15 TERMINATION DATE shall have the meaning set forth in Section 2.2.

                                   ARTICLE II.
                                    SERVICES

         2.1      SERVICES.

                  (a)     INITIAL SERVICES. Except as otherwise provided herein,
for the term determined pursuant to Section 2.2 hereof, Providing Company shall
provide or cause to be provided to Receiving Company, in each case as identified
in the Exhibits attached hereto, the following "Initial Services":

                           (i) DATA PROCESSING SERVICES described in Exhibits
         DP-1 through DP-3;

                           (ii) TELECOMMUNICATIONS SERVICES described in
         Exhibits TC-1 through TC-32;

                           (iii) CORPORATE SUPPORT SERVICES described in
         Exhibits CS-1 (CFO) through CS-24 (CFO); CS-100 (HR) through CS-165
         (HR); CS-201 (GPO) through CS-202 (GPO); CS-301(GRE) through CS-303
         (GRE); CS-401 (L&GA) through CS- 411 (L&GA); CS-501 (CIO) through CS-
         543 (CIO); CS-701 (BL) through CS- 712 (BL); and CS-801 (GEN) through
         CS-802 (GEN), as more fully identified in the list preceding each
         series of Exhibits hereto; and

                           (iv) SYSTEMS REPLICATION AND TRANSFER SERVICES
         described in Exhibits SR-1 (CFO, CIO) through SR-8 (CFO, CIO).

                  (b)      ADDITIONAL SERVICES.

                           (i) From time to time after the Distribution Date,
         the parties may identify additional services that one party will
         provide to the other party in accordance with the terms of this
         Agreement (the "Additional Services" and, together with the Initial
         Services, the "Services"). The parties shall create an Exhibit for each
         Additional Service setting forth the identities of Providing Company
         and Receiving Company, a description of the Service, the time period
         during which the Service will be provided, the charge, if any, for the
         Service and any other terms applicable thereto and obtain the approval
         of each party's Representative. Except as set forth in Section
         2.1(b)(ii), the parties may, but shall not be required to, agree on
         Additional Services during the term of this Agreement.

                           (ii) Except as set forth in the next sentence,
         Providing Company shall be obligated to perform, at charges established
         pursuant to Section 2.3(b), any Additional Service that: (A) was
         provided by Providing Company immediately prior to the Effective Date
         and that Receiving Company reasonably believes was inadvertently or

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         unintentionally omitted from the list of Initial Services or (B) is
         essential to effectuate an orderly transition under the Contribution
         and Distribution Agreement unless such performance would significantly
         disrupt Providing Company's operations or materially increase the scope
         of its responsibility under this Agreement. If Providing Company
         reasonably believes the performance of Additional Services required
         under (A) or (B) of the immediately preceding sentence would
         significantly disrupt its operations or materially increase the scope
         of its responsibility under this Agreement, Providing Company and
         Receiving Company shall negotiate in good faith to establish terms
         under which Providing Company can provide such Additional Services, but
         Providing Company shall not be obligated to provide such Additional
         Services if, the following good faith negotiation, it is unable to
         reach agreement on such terms.

                  (c)      SERVICES PERFORMED BY OTHERS. At its option,
Providing Company may cause any Service it is required to provide hereunder to
be provided by another member of its Group or by any other Person that is
providing, or may from time to time provide, the same or similar services for
Providing Company. Providing Company shall remain responsible, in accordance
with the terms of this Agreement, for performance of any Service it causes to be
so provided.

         2.2      TERM.

                  The term of this Agreement shall commence on the Effective
Date and shall remain in effect through March 31, 2001 ("Expiration Date"),
unless earlier terminated in accordance with Section 2.7 ("Termination Date").
This Agreement may be extended by the parties in writing either in whole or with
respect to one or more of the Services, provided, however, that such extension
shall only apply to the Service for which the Agreement was extended. The
parties shall be deemed to have extended this Agreement with respect to a
specific Service if the Exhibit for such Service specifies a completion date
beyond the Expiration Date. The parties may agree on an earlier expiration date
with respect to a specific Service by specifying such earlier date on the
Exhibit for that Service. Services shall be provided up to and including the
date set forth in the applicable Exhibit, subject to earlier termination as
provided herein.

         2.3      CHARGES AND PAYMENT.

                  (a)      CHARGES FOR INITIAL SERVICES. Receiving Company shall
pay Providing Company the charges, if any, set forth on the Exhibit for each of
the Services listed therein as adjusted, from time to time, in accordance with
the process and procedures established under Section 2.3(f) hereof. Wherever
practical, charges shall be based on the actual incurred costs, not budgeted or
estimated costs. The parties also intend for charges to be easy to administer
and justify and, therefore, they hereby acknowledge it may be counterproductive
to try to recover every cost, charge or expense particularly those that are
insignificant or de minimis. The parties shall use good faith efforts to discuss
any situation in which the actual charge for a Service is reasonably expected to
exceed the estimated charge, if any, set forth on an Exhibit for a particular
Service, provided, however, that the incurrence of charges in excess of any such

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estimate shall not justify stopping the provision of, or payment for, Services
under this Agreement.

                           (i) In the case of Data Processing Services,
         Telecommunications Services or Common Support Services, except as
         otherwise set forth in an Exhibit for a specific Service, the parties
         intend for these charges to allow Providing Company to recover the
         fully allocated direct costs of providing such Services plus all
         out-of-pocket, third party costs, charges or expenses, but without any
         profit. Where the number of employees assigned by each party to jointly
         support an Initial Service is in proportion to the parties' historical
         or expected use of such Initial Service, and each party is responsible
         for the costs and expenses of its employees so assigned, recovery may
         be limited to other direct costs, such as data processing and software
         license fees.

                           (ii) In the case of Systems Replication and Transfer
         Services, except as otherwise set forth in an Exhibit for a specific
         Service, the parties intend that costs and expenses associated with
         isolating, separating or replicating a System be borne by the parties
         in proportion to their usage of the System prior to the Effective Date.
         To the extent not otherwise determined prior to the Effective Date, the
         parties shall determine the appropriate proportion of each party for
         each Systems Replication and Transfer Service prior to the Distribution
         Date. Where the number of employees assigned by each party to jointly
         replicate or transfer a System is in proportion to the parties'
         historical or expected use of such System, and each party is
         responsible for the costs of its employees so assigned, recovery may be
         limited to other direct costs such as third party contractor fees or
         extraordinary data processing or networking costs. For purposes of the
         foregoing, the parties acknowledge that, unless otherwise agreed in
         writing, the costs of buying new hardware or obtaining new software
         licenses shall be the responsibility of the party purchasing such
         hardware or licensing such software.

                  (b)      CHARGES FOR ADDITIONAL SERVICES. Receiving Company
shall pay Providing Company the charges, if any, set forth on each Exhibit
hereafter created for each of the Additional Services listed therein. Except for
Systems Replication and Transfer Services required by Section 2.1(b)(ii), costs
and expenses associated with System Replication and Transfer Additional Services
shall be borne by the party requesting such Additional Services. Charges, if
any, for other Additional Services, including those required by Section
2.1(b)(ii), shall be determined according to methods in use prior to the
Effective Date or such other method as may be mutually agreed that ensures that
Providing Company recovers costs and expenses, but without any profit, in
accordance with Section 2.3(a). Notwithstanding the foregoing, however, the
agreement of a party to provide or receive any Additional Service that is not
required pursuant to Section 2.1(b)(ii) at any given rate or charge shall be at
the sole discretion of such party.

                  (c)      PAYMENT TERMS. Providing Company shall bill Receiving
Company monthly for all charges pursuant to this Agreement. Such bills shall be
accompanied by reasonable documentation or other reasonable explanation
supporting such charges. Receiving Company shall pay Providing Company for all
Services provided hereunder within thirty (30)

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days after receipt of an invoice therefor. Late payments shall bear interest at
the Prime Rate plus two percent (2%) per annum.

                  (d)      PERFORMANCE UNDER ANCILLARY AGREEMENTS.
Notwithstanding anything to the contrary contained herein, Receiving Company
shall not be charged under this Agreement for any Services that are specifically
required to be performed under the Contribution and Distribution Agreement or
any other Ancillary Agreement and any such other Services shall be performed and
charged for in accordance with the terms of the Contribution and Distribution
Agreement or such other Ancillary Agreement.

                  (e)      RECORDS. As needed from time to time during the
period during which Services are provided, and upon termination of the provision
of any Services, the parties agree to provide each other with records (in any
format, electronic or otherwise) related to the provision of Services under this
Agreement to the extent that (i) such records exist in the ordinary course, (ii)
do not involve the incurrence of any material expense and (iii) are reasonably
necessary by any such party to comply with its obligations hereunder or under
applicable law.

                  (f)      PRICING ADJUSTMENTS. In the even of a tax audit
adjustment relating to the pricing of any or all Services provided pursuant to
this Agreement in which it is determined by a taxing authority that any of the
charges, individually or in combination, did not result in an arm's-length
payment, as determined under internationally accepted arm's-length standards,
then the parties, including a Providing Company subcontractor or a member of
Providing Company's Group providing or receiving Services hereunder, may agree
to make corresponding adjustment to the charges in question for such period to
the extent necessary to achieve arm's-length pricing. Any adjustment made
pursuant to this Section 2.3(f) shall be reflected in the parties' official
books and records, and the resulting overpayment or underpayment shall create an
obligation to be paid in the manner specified in Section 2.3(c).

         2.4      GENERAL OBLIGATIONS; STANDARD OF CARE.

                  (a)      PERFORMANCE METRICS: PROVIDING COMPANY. Subject to
Section 2.5(c), Providing Company shall maintain sufficient resources to perform
its obligations hereunder. Specific performance metrics for Providing Company
may be set forth in Exhibits. Where none is set forth for Data Processing
Services, Telecommunications Services and Common Support Services, Providing
Company shall use reasonable efforts to provide Services in accordance with the
policies, procedures and practices in effect before the date hereof and shall
exercise the same care and skill as it exercises in performing similar services
for itself. Where none is set forth for System Replication and Transfer
Services, Providing Company will use reasonable efforts to replicate and
transfer each System so that is has substantially the same functionality for
Receiving Company as it did immediately before the date hereof taking into
account changes reasonably expected and customary in a new operating
environment.

                  (b)      PERFORMANCE METRICS: RECEIVING COMPANY. Specific
performance metrics for Receiving Company may be set forth in Exhibits. Where
none is set forth, Receiving Company shall use reasonable efforts, in connection
with receiving Services, to follow the

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policies, procedures and practices in effect before the date hereof including
providing information and documentation sufficient for Providing Company to
perform the Services as they were performed before the date hereof and making
available, as reasonably requested by Providing Company, sufficient resources
and timely decisions, approvals and acceptances in order that Providing Company
may accomplish its obligations hereunder in a timely manner.

                  (c)      TRANSITIONAL NATURE OF SERVICES; CHANGES. The parties
acknowledge the transitional nature of the Services and that Providing Company
may make changes from time to time in the manner of performing the Services if
Providing Company is making similar changes in performing similar services for
members of its own Group and if Providing Company furnishes to Receiving Company
substantially the same notice Providing Company shall provide members of its own
Group respecting such changes. Notwithstanding the foregoing, between the date
hereof and March 31, 2001, Providing Company will not make any material change
to Systems affecting Receiving Company without first providing thirty (30) days
prior written notice and obtaining Receiving Company's prior written consent,
which consent shall not be unreasonably withheld or delayed.

                  (d)      RESPONSIBILITY FOR ERRORS; DELAYS. Providing
Company's sole responsibility to Receiving Company:

                           (i) for errors or omissions in Data Processing
         Services, Telecommunications Services and Common Support Services,
         shall be to furnish correct information, payment and/or adjustment in
         the Services, at no additional cost or expense to Receiving Company;
         provided, Receiving Company must promptly advise Providing Company of
         any such error or omission of which it becomes aware after having used
         reasonable efforts to detect any such errors or omissions in accordance
         with the standard of care set forth in Section 2.4(b);

                           (ii) for failure to deliver any Data Processing
         Service, Telecommunications Service or Common Support Service because
         of Impracticability, shall be to use reasonable efforts, subject to
         Section 2.5(c), to make the Services available and/or to resume
         performing the Services as promptly as reasonably practicable;

                           (iii) for an error, bug, fault or deficiency in a
         replicated or transferred System (a "System Error") shall be to use
         reasonable efforts, subject to Section 2.5(c) and taking into account
         the importance of the affected System to Receiving Company's business
         operations, to cooperate with Receiving Company to correct such System
         Error at no additional cost or expense to Receiving Company (such
         correction may take the form of new or revised software or an
         appropriate work-around); provided, Receiving Company must advise
         Providing Company of any such System Error within sixty (60) days after
         completion of the activities set forth in (A) the Exhibit for the
         System containing a System Error or (B) the Exhibit for any feeder
         System that caused the System Error, whichever is later;

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                           (iv) for failure to complete any of the Systems
         Replication or Transfer Services because of Impracticability, shall be
         to use reasonable efforts, subject to Section 2.5(c), to make the
         Systems available to Receiving Company from a Providing Company
         facility until Providing Company can resume replication or transfer
         activities or until the parties devise an appropriate alternative
         approach pursuant to Section 2.4(f).

                  (e)      GOOD FAITH COOPERATION; CONSENTS. The parties will
use good faith efforts to cooperate with each other in all matters relating to
the provision and receipt of Services. Such cooperation shall include exchanging
information, providing electronic access to Systems used in connection with
Services, performing true-ups and adjustments and obtaining all consents,
licenses, sublicenses or approvals necessary to permit each party to perform its
obligations hereunder. The costs of obtaining such consents, licenses,
sublicenses or approvals shall be allocated in accordance with Section 2.3(a).
The parties will maintain documentation supporting the information contained in
the Exhibits and cooperate with each other in making such information available
as needed in the event of a tax audit, whether in the United States or any other
country.

                  (f)      ALTERNATIVES. If Providing Company reasonably
believes it is unable to provide any Service because of a failure to obtain
necessary consents, licenses, sublicenses or approvals pursuant to Section
2.4(e) or because of Impracticability, the parties shall cooperate to determine
the best alternative approach. Until such alternative approach is found or the
problem otherwise resolved to the satisfaction of the parties, the Providing
party shall use reasonable efforts, subject to Sections 2.5(b) and 2.5(c), to
continue providing the Service or, in the case of Systems, to support the
function to which the System relates or permit Receiving Company to have access
to the System so Receiving Company can support the function itself. To the
extent an agreed upon alternative approach requires payment above and beyond
that which is included in Providing Company's charge for the Services in
question, the parties shall share equally in making any such payment unless they
otherwise agree in writing.

         2.5      CERTAIN LIMITATIONS.

                  (a)      SERVICE BOUNDARIES. Except as provided in an Exhibit
for a specific Service: (i) Providing Company shall be required to provide the
Services only to the extent and only at the locations such Services are being
provided by Providing Company for the members of Receiving Company's Group
immediately prior to the Effective Date; and (ii) the Services will be available
only for purposes of conducting the business of Receiving Company substantially
in the manner it was conducted prior to the Effective Date.

                  (b)      IMPRACTICABILITY. Providing Company shall not be
required to provide any Service to the extent the performance of such Service
becomes "Impracticable" as a result of a cause or causes outside the reasonable
control of Providing Company including unfeasible technological requirements, or
to the extent the performance of such Services would require Providing Company
to violate any applicable laws, rules or regulations or would result in the
breach of any software license or other applicable contract.

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                  (c)      ADDITIONAL RESOURCES. Except as provided in an
Exhibit for a specific Service, in providing the Services, Providing Company
shall not be obligated to: (i) hire any additional employees; (ii) maintain the
employment of any specific employee; (iii) purchase, lease or license any
additional equipment or software; or (iv) pay any costs related to the transfer
or conversion of Receiving Company's data to Receiving Company or any alternate
supplier of Services.

                  (d)      NO SALE, TRANSFER, ASSIGNMENT. Receiving Company may
not sell, transfer, assign or otherwise use the Services provided hereunder, in
whole or in part, for the benefit of any Person other than a member of Receiving
Company's Group.

         2.6      CONFIDENTIALITY.

                  (a)      INFORMATION SUBJECT TO OTHER OBLIGATIONS. Providing
Company and Receiving Company agree that all Information regarding the Services,
including, but not limited to, price, costs, methods of operation, and software,
shall be maintained in confidence and shall be subject to Article VIII, relating
to preservation and exchange of information and protection of Proprietary
Information, of the Contribution and Distribution Agreement.

                  (b)      ALL INFORMATION CONFIDENTIAL. Providing Company's
Systems used to perform the Services provided hereunder are confidential and
proprietary to Providing Company or third parties. Receiving Company shall treat
these Systems and all related procedures and documentation as confidential and
proprietary to Providing Company or its third party vendors.

                  (c)      INTERNAL USE; TITLE, COPIES, RETURN. Subject to the
Technology Assignment, between Lucent and Avaya (or their respective
Affiliates), relating to ownership of copyrights, and the Patent and Technology
License Agreement, relating to ownership of and rights to use technology,
Receiving Company agrees that:

                           (i) all Systems, procedures and related materials
         provided to Receiving Company are for Receiving Company's internal use
         only and only as related to the Services or any of the underlying
         Systems used to provide the Services;

                           (ii) title to all Systems used in performing the
         Services provided hereunder shall remain in Providing Company or its
         third party vendors;

                           (iii) Receiving Company shall not copy, modify,
         reverse engineer, decompile or in any way alter Systems without
         Providing Company's express written consent; and

                           (iv) Upon the termination of any of the Services,
         Receiving Company shall return to Providing Company, as soon as
         practicable, any equipment or other property of Providing Company
         relating to the Services which is owned or leased by it and is or was
         in Receiving Company's possession or control.

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         2.7      TERMINATION.

                  (a)      RECEIVING COMPANY TERMINATION. Receiving Company may
terminate this Agreement either with respect to all, or with respect to any one
or more, of the Data Processing Services, Telecommunications Services or Common
Support Services provided hereunder at any time and from time to time, for any
reason or no reason, by giving written notice to the Providing Party at least
ninety (90) days prior to the date of such termination (which notice shall be
given, as to a particular Service, to the Representative responsible for such
Service). Receiving Company may immediately terminate this Agreement either with
respect to all, or with respect to any one or more, of the Systems Replication
and Transfer Services provided hereunder at any time and from time to time, for
any reason or no reason, by giving written notice to the Representative of the
Providing Party responsible for such Service. In the case of termination by
Receiving Company of a Systems Replication and Transfer Service, Receiving
Company shall compensate Providing Party for the costs, in accordance with
Section 2.3(a)(ii), incurred by Providing Party in performing such Service up to
the date on which Providing Party receives written notice of Receiving Company's
termination.

                  (b)      PROVIDING COMPANY TERMINATION. Except where a longer
term is set forth in an Exhibit for any particular Service, Providing Company
may terminate this Agreement either with respect to all, or with respect to any
one or more, of the Services provided hereunder at any time after March 31,
2001, for any reason or no reason, by giving written notice to the Receiving
Company at least ninety (90) days prior to the date of such termination (which
notice shall be given, as to a particular Service, to the Representative
responsible for such Service). If Providing Company terminates this Agreement
under this Section 2.7(b), it will have a continuing obligation to transfer to
Receiving Company all Information of Receiving Company, including but not
limited to data stores for Systems, in an agreed upon format and at mutual equal
expense.

                  (c)      TERMINATION OF LESS THAN ALL SERVICES. In the event
of any termination with respect to one or more, but less than all, Services,
this Agreement shall continue in full force and effect with respect to any
Services not terminated hereby.

                  (d)      USER IDS, PASSWORDS. The parties shall use good faith
efforts at the termination or expiration of this Agreement or any specific
Exhibit hereto, to ensure that all user IDs and passwords are canceled and,
subject to Section 2.5(c), that any data pertaining solely to the other parties
are deleted or removed from the Systems.

         2.8      DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY AND
INDEMNIFICATION.

                  (a)      DISCLAIMER OF WARRANTIES. PROVIDING COMPANY DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT
TO THE SERVICES. PROVIDING COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO
THE QUALITY, SUITABILITY OR ADEQUACY OF THE SERVICES FOR ANY PURPOSE OR USE.

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                  (b)      LIMITATION OF LIABILITY; INDEMNIFICATION OF RECEIVING
COMPANY. Providing Company shall have no Liability to Receiving Company with
respect to its furnishing any of the Services hereunder except for Liabilities
arising out of the willful misconduct occurring after the Effective Date of
Providing Company or any member of Providing Company's Group. Providing Company
will indemnify, defend and hold harmless Receiving Company Indemnitees in
respect of all Liabilities related to, arising from, asserted against or
associated with such willful misconduct. Such indemnification obligation shall
be a Liability of Providing Company for purposes of the Contribution and
Distribution Agreement and the provisions of Article V thereof with respect to
indemnification shall govern with respect thereto. In no event shall Providing
Company or any member of Providing Company's Group have any Liability for any
incidental, indirect, special or consequential damages, whether or not caused by
or resulting from negligence or breach of obligations hereunder and whether or
not informed of the possibility of the existence of such damages.

                  (c)      LIMITATION OF LIABILITY; INDEMNIFICATION OF PROVIDING
COMPANY. Receiving Company shall indemnify and hold harmless Providing Company's
Indemnitees in respect of all Liabilities related to, arising from asserted
against or associated with Providing Company' furnishing or failing to furnish
the Services provided for in this Agreement, other than Liabilities arising out
of the willful misconduct following the Effective Date of Providing Company or
any member of Providing Company's Group. The provisions of this indemnity shall
apply only to losses which relate directly to the provision of Services. Such
indemnification obligation shall be a Liability of Receiving Company for
purposes of the Contribution and Distribution Agreement and the provisions of
Article V thereof with respect to indemnification shall govern with respect
thereto. In no event shall Receiving Company or any member of Receiving
Company's Group have any Liability for any incidental, indirect, special or
consequential damages, whether or not caused by or resulting from negligence or
breach of obligations hereunder and whether or not informed of the possibility
of the existence of such damages.

                  (d)      SUBROGATION OF RIGHTS VIS-A-VIS THIRD PARTY
CONTRACTORS. In the event any Liability arises from the performance of Services
hereunder by a third party contractor, Receiving Company shall be subrogated to
such rights, if any, as Providing Company may have against such third party
contractor with respect to the Services provided by such third party contractor
to or on behalf of Receiving Company.

                                  ARTICLE III.
                                  MISCELLANEOUS

         3.1      TAXES.

                  Receiving Company shall bear all taxes, duties and other
similar charges (and any related interest and penalties), imposed as a result of
its receipt of Services under this Agreement, including any tax which Receiving
Company is required to withhold or deduct from payments to

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<PAGE>   14
Providing Company, except (a) any tax allowable as a credit against the U.S.
Federal income tax of Providing Company, and (b) any net income tax imposed upon
Providing Company by the country of its incorporation or any governmental entity
within its country of incorporation. To assist Providing Company in obtaining
the credit identified in (b) of the immediately preceding sentence, Receiving
Company shall furnish Providing Company with such evidence as may be required by
the relevant taxing authorities to establish that any such tax has been paid.

         3.2      LAW AND GOVERNMENTAL REGULATIONS.

                  Receiving Company shall be responsible for (a) compliance with
all laws and governmental regulations affecting its business and (b) any use
Receiving Company may make of the Services to assist it in complying with such
laws and governmental regulations. While Providing Company shall not have any
responsibility for Receiving Company's compliance with the laws and regulations
referred to above, Providing Company agrees to use reasonable efforts, subject
to Section 2.5(c), to (i) provide the Services in a manner that complies with
applicable laws and regulations and (ii) cause the Services to be designated in
such manner that such Services shall be able to assist Receiving Company in
complying with applicable legal and regulatory responsibilities. Providing
Company's charge, if any, for such Service may reflect its efforts under this
Section 3.2. In no event, however, shall Receiving Company rely solely on its
use of the Services in complying with any laws and governmental regulations.

         3.3      RELATIONSHIP OF PARTIES.

                  Nothing in this Agreement shall be deemed or construed by the
parties or any third party as creating the relationship of principal and agent,
partnership or joint venture between the parties, it being understood and agreed
that no provision contained herein, and no act of the parties, shall be deemed
to create any relationship between the parties other than the relationship of
independent contractor nor be deemed to vest any rights, interest or claims in
any third parties.

         3.4      INCORPORATION OF PROVISIONS OF THE CONTRIBUTION AND
DISTRIBUTION AGREEMENT

                  The following provisions of the Contribution and Distribution
Agreement are hereby incorporated herein by reference, and unless otherwise
expressly specified herein, such provisions shall apply as if they are fully set
forth herein (references in paragraphs (a) through (d) below to "Article" shall
mean Articles of the Contribution and Distribution Agreement, and except as
expressly set forth below, references in the material incorporated herein by
reference shall be references to the Contribution and Distribution Agreement):

                  (a)      Article V, relating to mutual releases and
indemnification, including procedures;

                  (b)      Article VIII, relating to preservation and exchange
of information and protection of proprietary information;

                                      -12-
<PAGE>   15
                  (c)      Article IX, relating to dispute resolution; and

                  (d)      Article XII, miscellaneous provisions.

         3.5      EXPENSES.

                  Except as expressly set forth herein (including in the
Exhibits hereto) or in the Contribution and Distribution Agreement or another
Ancillary Agreement, whether or not the Contribution or the Distribution is
consummated, all legal and other costs and expenses incurred in connection with
this Agreement will be paid by Lucent (in the case of costs or expenses incurred
by Lucent or any other member of the Lucent Group) or Avaya (in the case of
costs or expenses incurred by Avaya or any other member of the Avaya Group).

         3.6      REFERENCES.

                  All reference to Sections, Articles, Exhibits or Schedules
contained herein mean Sections, Articles, Exhibits or Schedules of or to this
Agreement, as the case may be, unless otherwise stated. When a reference is made
in this Agreement to a "party" or "parties", such reference shall be to a party
or parties to this Agreement unless otherwise indicated. Whenever the words
"include", "includes" or "including" are used in this Agreement, they shall be
deemed to be followed by the words "without limitation". The use of the singular
herein shall be deemed to be or include the plural (and vice versa) whenever
appropriate. The use of the words "hereof", "herein", "hereunder", and words of
similar import shall refer to this entire Agreement, and not to any particular
article, section, subsection, clause, paragraph or other subdivision of this
Agreement, unless the context clearly indicates otherwise. The word "or" shall
not be exclusive; "may not" is prohibitive and not permissive.

         3.7      MODIFICATION AND AMENDMENT.

                  Except for modifications to Exhibits, which may be made by
Representatives, this Agreement may not be modified or amended, or any provision
waived, except in the manner set forth in the Contribution and Distribution
Agreement.

         3.8      INCONSISTENCY.

                  In the event of any inconsistency between the terms of this
Agreement and any of the Exhibits hereto, the terms of this Agreement, other
than charges, shall control.

                                      -13-
<PAGE>   16
                  IN WITNESS WHEREOF, each of the parties hereto have caused
this Agreement to be duly executed on its behalf by its duly authorized officer
as of the date first written above.

                                               LUCENT TECHNOLOGIES INC.

                                               By:______________________________
                                               Name:____________________________
                                               Title:___________________________

                                               AVAYA INC.

                                               By:______________________________
                                               Name:____________________________
                                               Title:___________________________

                                      -14-<PAGE>   1

                                                                    EXHIBIT 10.3

                                                                           DRAFT

--------------------------------------------------------------------------------

                           EMPLOYEE BENEFITS AGREEMENT

                                 by and between

                            LUCENT TECHNOLOGIES INC.

                                       and

                                   AVAYA INC.

                           Dated as of October 1, 2000

--------------------------------------------------------------------------------
<PAGE>   2
                                TABLE OF CONTENTS

ARTICLE I   DEFINITIONS

          Agreement
          ASO Contract
          Assigned Split Dollar Policies
          Auditing Party
          Avaya Acquisition Loan
          Avaya Entity
          Avaya Individual
          Avaya Master Pension Trust
          Avaya Stock Value
          Avaya WCP Claims
          Award
          CECRA
          Close of the Distribution Date
          COBRA
          Code
          Collective Bargaining Agreement
          Contribution and Distribution Agreement
          Covered Lucent Awards
          CWA
          Deferral Plan
          DOL
          ERISA
          Executive Benefit Plans
          Existing Acquisition Loan
          First Transfer Date
          FMLA

          Group Life Program
          HCFA
          HCRA Plan
          Health And Welfare Plans
          Health Plans

          HMO
          HMO Agreements

          IBEW
          Immediately after the Distribution Date
          Individual Agreement
          IRS
          Legally Permissible
          LESOP
          LESOP Trust
          LRIP

                                     - i -
<PAGE>   3
          LTD VEBA
          LTSSP
          Lucent Acquisition Loan
          Lucent Entity
          Lucent Executive

          Lucent Leave of Absence Programs
          Lucent LTD Plans
          Lucent Master Pension Trust
          Lucent Pension Plan
          Lucent SADBP
          Lucent Stock Value
          Lucent WCP
          Material Feature
          Medical Plans
          MPA
          Non-Employee Director
          Non-Employee Director Plan
          Non-parties
          Nonrepresented Employee
          Nonrepresented Transition Period
          Nonrepresented Health VEBA

          Non-U.S. Plan
          Option
          Participating Company
          PBGC
          Pension Plans
          Pension Transfer Amount
          Plan
          Posretirement Health Trusts
          Postretirement Life Trust
          QDRO
          QMCSO
          Rabbi Trust
          Ratio
          Represented Employee
          Represented Transition Period
          Represented Health VEBA
          RFA
          Savings Plans
          Second Transfer Date
          Short Term Incentive Plan
          Split Dollar Life Insurance
          Stock Award Plan
          Stock Purchase Plan
          Transition Individual
          Transition Period
          Trust-Owned Life Insurance (VEBA)
          U.S.
          VEBA

                                     - ii -
<PAGE>   4
ARTICLE II GENERAL PRINCIPLES

2.1           Assumption of Liabilities
              Avaya Liabilities

2.2           Avaya Participation in Lucent Health and Welfare Plans
              a.  Participation in Lucent Health and Welfare

              b.  Avaya's General Obligations as Participating Company
              c.  Termination of Participating Company Status

2.3           Establishment of Avaya Plans

2.4           Terms of Participation by Avaya Individuals in Avaya Plans and
              Avaya Non-Employee Directors in Avaya Non-Employee Director Plan
              a.  Avaya Plans
              Avaya Non-Employee Director Plan

2.5           Transition Individuals
              a.  Mandatory Portability Agreement
              b.  Nonrepresented Interchange Agreement
              c.  Represented Interchange Agreement
              d.  Restriction on Plan Amendments

              ARTICLE III DEFINED BENEFIT PLANS

3.1           Establishment of Mirror Pension Trust

3.2           Assumption of Pension Plan Liabilities and Allocation
              of Interests in the Lucent Master Pension Trust
              a.  Assumption of Liabilities by Avaya Pension Plan
              b.  Asset Allocations and Transfers
              c.  Pension Transfer Amount

              ARTICLE IV DEFINED CONTRIBUTION PLANS

                                    - iii -
<PAGE>   5
4.1           Saving Plans
              a)  Nonrepresented Savings Plan Trust
              b)  Assumption of Liabilities and Transfer of Assets

4.2           LTSSPs and LESOPs
              a)  Represented Savings Plan Trust
              b)  Assumption of LTSSP Liabilities
              c)  Leveraged Stock Ownership Plan

              ARTICLE V HEALTH AND WELFARE PLANS

5.1           Establishment of Mirror Health and Welfare Plan Trusts

5.2           Assumption of Health and Welfare Plan Liabilities

5.3           Postretirement Health Trust Asset Transfers

5.4           Postretirement Life Trust Asset Transfer; Transfer of Retirement
              Funding Account Assets

5.5           [Reserved]

5.6           Vendor Contracts
              a. Third-Party ASO Contracts
              b. HMO Agreements

5.7           Sickness and Accident Dissability

5.8           Group Life Programs

5.9           COBRA

5.10          Leave of Absence Programs and FMLA

5.11          Lucent Workers' Compensation Program
              a.  Administration of Claims
              b.  Cooperation
              c.  AT&T Liability

                                     - iv -
<PAGE>   6
5.12          Lucent Employee Assistance Program

5.13          Unemployment Insurance Tax Management Program

5.14          Administration
              a. Coordination of Benefits for Spouses, Dependents and Domestic
                 Partners; HCFA Data Match
              b. Other Post-Distribution Transitional Rules

5.15          Application of Article V to Avaya Entities

5.16          Lucent Work and Family Programs

              ARTICLE VI  EXECUTIVE BENEFITS,
              NON-EMPLOYEE DIRECTOR BENEFITS,
              AND OTHER STOCK-BASED COMPENSATION

6.1           Assumption of Obligations

6.2           Lucent Short Term Incentive Plan

6.3           Lucent Stock Award Plans
              a. Stock Options
              b. Restricted Stock and Restricted Stock Units

6.4           Lucent Deferral Plan

6.5           Non-Employee Director Benefits

6.6           Rabbi Trust
              a. Establishment of Mirror Rabbi Trust
              b. Funding of Avaya Rabbi Trust

6.7           Lucent Split Dollar Life Insurance

              ARTICLE VII MISCELLANEOUS BENEFITS

7.1           Transfer of Stock Purchase Plan Recordkeeping Accounts

7.2           Service Anniversary and Retirement Award Program

7.3           2000 Incentive Compensation Payments

                                     - v -
<PAGE>   7
              ARTICLE VIII GENERAL AND ADMINISTRATIVE

8.1           Actuarial and Accounting Methodologies and Assumptions

8.2           Sharing of Participant Information

8.3           Reporting, Disclosure and Communications to Participants

8.4           Non-Termination of Employment; No Third-Party Beneficiaries

8.5           Plan Audits
              a. Audit Rights with Respect to the Allocation or Transfer of
                 Plan Assets
              b. Audit Rights With Respect to Information Provided
              c. Audits Regarding Vendor Contracts

8.6           Beneficiary Designations

8.7           Requests for IRS Rulings and DOL Opinions
              a. Cooperation
              b. Applications
              c. Life Insurance

8.8           Fiduciary Matters

8.9           Collective Bargaining

8.10          Consent of Third Parties

8.11          Quiet Periods

8.12          Lucent's and Avaya's General Obligations as Plan Sponsors

8.13          Adjustments to Plan Transfers

              ARTICLE IX MISCELLANEOUS

9.1           Non-U.S. Plans

9.2           Effect If Distribution Does Not Occur

9.3           Relationship of Parties

9.4           Affiliates

                                     - vi -
<PAGE>   8
9.5           Incorporation of Contribution and Distribution Agreement
              Provisions

                                    - vii -
<PAGE>   9
Signatures

Schedule I       Lucent Plans

Schedule II      Description of Employee Allocation Principles

Schedule III     Description of Lucent 2000 Incentive Compensation Commitment

Schedule IV      Description of Non-U.S.  Plan Treatment

 Exhibit A       Nonrepresented Interchange Agreement between Lucent
                    Technologies Inc. and Avaya Inc.

 Exhibit B       Represented Interchange Agreement between Lucent Technologies
                    Inc. and Avaya Inc.

                                    - vii -
<PAGE>   10
                           EMPLOYEE BENEFITS AGREEMENT

         This EMPLOYEE BENEFITS AGREEMENT, dated as of October 1, 2000, is by
and between Lucent and Avaya. Capitalized terms used herein (other than the
formal names of Lucent Plans (as defined below) and related trusts of Lucent)
and not otherwise defined shall have the respective meanings assigned to them in
Article I hereof or as assigned to them in the Contribution and Distribution
Agreement (as defined below).

                                 R E C I T A L S

         WHEREAS, the Board of Directors of Lucent has determined that it is in
the best interests of Lucent and its stockholders to separate Lucent's existing
businesses into two independent businesses;

         WHEREAS, in furtherance of the foregoing, Lucent and Avaya have entered
into a Contribution and Distribution Agreement, dated as of September 30, 2000,
(the "Contribution and Distribution Agreement") and certain other agreements
that will govern certain matters relating to the Contribution, the Distribution
and the relationship of Lucent and Avaya and their respective Subsidiaries
following the Distribution; and

         WHEREAS, pursuant to the Contribution and Distribution Agreement,
Lucent and Avaya have agreed to enter into this agreement allocating assets,
liabilities and responsibilities with respect to certain employee compensation
and benefit plans and programs between them.

         NOW, THEREFORE, in consideration of the mutual agreements, provisions
and covenants contained in this Agreement, the parties, intending to be legally
bound, agree as follows:

                                    ARTICLE I
                                   DEFINITIONS

         For purposes of this Agreement the following terms shall have the
following meanings:

         AGREEMENT means this Employee Benefits Agreement, including all the
Schedules and Exhibits hereto.

         ASO CONTRACT is defined in Section 5.6(a)(i).

         ASSIGNED SPLIT DOLLAR POLICIES is defined in Section 6.7.

         AUDITING PARTY is defined in Section 8.5(b)(i) .
<PAGE>   11
         AVAYA ACQUISITION LOAN is defined in Section 4.2(c)(ii).

         AVAYA ENTITY means any Person that is, at the relevant time, a
Subsidiary of Avaya or is otherwise controlled, directly or indirectly, by
Avaya.

         AVAYA INDIVIDUAL means any individual who, at the Close of the
Distribution Date, is either actively employed by, or on a leave of absence
from, Avaya or an Avaya Entity. Individuals who are receiving sickness or
accident benefits or benefits under a workers compensation program who have been
assigned to Avaya pursuant to the principles described in Schedule II shall be
Avaya Individuals. An alternate payee under a QDRO, an alternate recipient under
a QMCSO, a beneficiary or a covered dependent, in each case of an employee
described in the preceding sentence shall also be an Avaya Individual with
respect to that employee's benefit under the applicable Plans. Such an alternate
payee, alternate recipient, beneficiary, or covered dependent shall not
otherwise be considered an Avaya Individual with respect to his or her own
benefits under any applicable Plans unless he or she is an Avaya Individual by
virtue of the first sentence of this definition.

         AVAYA MASTER PENSION TRUST is defined in Section 3.1.

         AVAYA STOCK VALUE means the weighted averages of the regular way
trading prices of Avaya Common Stock as listed on the NYSE on the first trading
day after the Close of the Distribution Date.

         AVAYA WCP CLAIMS is defined in Section 5.11(a).

         AWARD means an award under a Stock Award Plan or a Short Term Incentive
Plan.

         CECRA, when immediately preceded by "Lucent," means the Lucent
Child/Elder Care Reimbursement Account Plan. When immediately preceded by
"Avaya," CECRA means the child/elder care reimbursement account plan to be
established by Avaya pursuant to Section 2.3.

          CLOSE OF THE DISTRIBUTION DATE means 11:59:59 P.M., Eastern Standard
Time or Eastern Daylight Time (whichever shall then be in effect), on the
Distribution Date.

         COBRA means the continuation coverage requirements for "group health
plans" under Title X of the Consolidated Omnibus Budget Reconciliation Act of
1985, as amended, and as codified in Code Section 4980B and ERISA Sections
601 through 608.

         CODE means the Internal Revenue Code of 1986, as amended, or any
successor federal income tax law. Reference to a specific Code provision also
includes any proposed, temporary, or final regulation in force under that
provision.

         COLLECTIVE BARGAINING AGREEMENT means the 1998 CWA/IBEW/Lucent National
Memorandum of Understanding, including all attachments, National Items and
letters included as a part thereof, between Lucent, the CWA and IBEW as of May
30, 1998, and such local

                                     - 2 -
<PAGE>   12
collective bargaining agreements into which the CWA/IBEW/Lucent National
Memorandum of Understanding has been incorporated.

          CONTRIBUTION AND DISTRIBUTION AGREEMENT is defined in the second
recital of this Agreement.

          CWA means the Communications Workers of America, AFL-CIO.

          DEFERRAL PLAN, when immediately preceded by "Lucent," means the Lucent
Technologies Inc. Deferred Compensation Plan. When immediately preceded by Avaya
means the deferred compensation plan to be established by Avaya.

          DOL means the United States Department of Labor.

          ERISA means the Employee Retirement Income Security Act of 1974, as
amended. Reference to a specific provision of ERISA also includes any proposed,
temporary, or final regulation in force under that provision.

          EXECUTIVE BENEFIT PLANS, when immediately preceded by "Lucent," means
the executive benefit and nonqualified plans, programs, and arrangements
established, maintained, agreed upon, or assumed by Lucent or a Lucent Entity
for the benefit of employees and former employees of Lucent or a Lucent Entity
before the Close of the Distribution Date, including the plans listed in
Schedule I, but excluding the Senior Management Ground Transportation Program.
When immediately preceded by "Avaya," Executive Benefit Plans means the
executive benefit plans and programs to be established by Avaya pursuant to
Section 2.3 that correspond to the respective Lucent Executive Benefit Plans.

         EXISTING ACQUISITION LOAN is defined in Section 4.2(c)(ii).

         FIRST TRANSFER DATE is defined in Section 3.2(b).

         FMLA means the Family and Medical Leave Act of 1993, as amended.

         GROUP LIFE PROGRAM, when immediately preceded by "Lucent," means the
Lucent Dependent Accidental Loss Insurance Plan, the Lucent Dependent Group Life
Insurance Plan, the Lucent Group Life Insurance Plan, the Lucent Supplementary
Accidental Loss Insurance Plan and the Lucent Supplementary Life Insurance Plan.
When immediately preceded by "Avaya," Group Life Program means the life
insurance plans and programs to be established by Avaya pursuant to Section 2.3
that correspond to the respective Lucent Group Life Programs.

          HCFA means the Health Care Financing Administration.

          HCRA PLAN, when immediately preceded by "Lucent," means the Lucent
Health Care Reimbursement Account Plan. When immediately preceded by "Avaya,"
HCRA Plan means the health care reimbursement account plan to be established by
Avaya pursuant to Section 2.3.

                                     - 3 -
<PAGE>   13
          HEALTH AND WELFARE PLANS, when immediately preceded by "Lucent," means
the health and welfare plans listed on Schedule I established and maintained by
Lucent for the benefit of employees and retirees of Lucent and certain Lucent
Entities, and such other welfare plans or programs as may apply to such
employees and retirees as of the Distribution Date. When immediately preceded by
"Avaya," Health and Welfare Plans means the health and welfare plans to be
established by Avaya pursuant to Section 2.3 that correspond to the respective
Lucent Health and Welfare Plans.

          HEALTH PLANS, when immediately preceded by "Lucent," means the Lucent
Technologies Inc. Dental Expense Plan for Active Employees, the Lucent
Technologies Inc. Dental Expense Plan for Retired Employees, the Lucent Medical
Plans, the Lucent HCRA Plan and the Lucent Technologies Inc. Vision Care Plan.
When immediately preceded by "Avaya," Health Plans means the health plans to be
established by Avaya pursuant to Section 2.3 that correspond to the respective
Lucent Health Plans.

         HMO means a health maintenance organization that provides benefits
under the Lucent Medical Plans or the Avaya Medical Plans.

         HMO AGREEMENTS is defined in Section 5.6(b)(i).

         IBEW means the International Brotherhood of Electrical Workers.

         IMMEDIATELY AFTER THE DISTRIBUTION DATE means 12:00 A.M., Eastern
Standard Time or Eastern Daylight Time (whichever shall then be in effect), on
the day after the Distribution Date.

         INDIVIDUAL AGREEMENT means an individual contract or agreement (whether
written or unwritten) entered into between Lucent, a Lucent Entity, Avaya or an
Avaya Entity and a Lucent Executive that establishes the right of such
individual to special executive compensation or benefits, including a
supplemental pension benefit, hiring bonus, loan, guaranteed payment, special
allowance, tax equalization or disability benefit, or share units granted (and
payable in the form of cash or otherwise) under individual phantom share
agreements, or that provides benefits similar to those identified in Schedule I.

          IRS means the Internal Revenue Service.

          LEGALLY PERMISSIBLE is defined in Section 5.11(a).

          LESOP, when immediately preceded by "Lucent," means the portion of the
Lucent LTSSP that is a leveraged employee stock ownership plan. When immediately
preceded by "Avaya," LESOP means the portion of the Avaya LTSSP that is a
leveraged employee stock ownership plan.

         LESOP TRUST, when immediately preceded by "Lucent," means the trust
established by Lucent under Article 20 of the Lucent LTSSP. When immediately
preceded by "Avaya," LESOP

                                     - 4 -
<PAGE>   14
Trust has the meaning set forth in Section 4.2(c)(i).

         LRIP means the Lucent Retirement Income Plan. Unless the context
indicates otherwise, LRIP includes disability pensions payable from the Lucent
LTD VEBA.

         LTSSP, when immediately preceded by "Lucent," means the Lucent
Technologies Inc. Long Term Savings and Security Plan. When immediately preceded
by "Avaya," LTSSP means the represented savings plan to be established by Avaya
pursuant to Section 2.3 that corresponds to the Lucent LTSSP.

         LUCENT ACQUISITION LOAN is defined in Section 4.2(c)(ii).

         LUCENT ENTITY means any Person that is, at the relevant time, an
Affiliate of Lucent, except that, after the Close of the Distribution Date, the
term "Lucent Entity" shall not include Avaya or an Avaya Entity.

         LUCENT EXECUTIVE means an employee or former employee of Lucent, a
Lucent Entity, Avaya or an Avaya Entity, who immediately before the Close of the
Distribution Date is eligible to participate in or receive a benefit under any
Lucent Executive Benefit Plan.

         LUCENT LEAVE OF ABSENCE PROGRAMS means the Local Leave, Disability
Leave, Educational Leave of Absence, Accompanying Lucent Employed Spouse-Foreign
Assignment Leave, Personal Leave, Union Business Leave, Anticipated Disability
Leave, Care of Newborn/Newly Adopted Child Leave, Family Care Leave, Military
Leave, Transition Leave, Special Leave, Enhanced Leave, and ELOA Plus Leave
Programs offered from time to time under the personnel policies and practices of
Lucent.

         LUCENT LTD VEBA means the Lucent Technologies Inc. Long Term Disability
Plans Benefit Trust.

         LUCENT MASTER PENSION TRUST is defined in Section 3.2.

         LUCENT PENSION PLAN means the Lucent Technologies Inc. Pension Plan.
Unless the context indicates otherwise, Lucent Pension Plan includes disability
pensions payable from the Lucent LTD VEBA and death benefits payable under the
Lucent Special Accidental Death Insurance Policy.

         LUCENT SADBP means the Lucent Technologies Inc. Sickness and Accident
Disability Benefit Plan.

         LUCENT STOCK VALUE means the weighted averages of the regular way
trading prices of Lucent Common Stock as listed on the NYSE on the Distribution
Date or, if the Distribution Date is not a trading day on the NYSE, on the
trading day that is immediately preceding the Distribution Date.

         LUCENT WCP means the Lucent Workers' Compensation Program, comprised of
the

                                     - 5 -
<PAGE>   15
various arrangements established by Lucent or a Lucent Entity to comply with the
workers' compensation requirements of the states in which Lucent and its
Affiliates conduct business.

         MATERIAL FEATURE means any feature of a Plan that could reasonably be
expected to be of material importance to the sponsoring employer or the
participants and beneficiaries of the Plan, which could include, depending on
the type and purpose of the particular Plan, the class or classes of employees
eligible to participate in such Plan, the nature, type, form, source, and level
of benefits provided by the employer under such Plan and the amount or level of
contributions, if any, required to be made by participants (or their dependents
or beneficiaries) to such Plan.

         MEDICAL PLANS, when immediately preceded by "Lucent," means the Lucent
Technologies Inc. Medical Expense Plan for Management Employees, the Lucent
Technologies Inc. Medical Expense Plan for Represented Employees and the Lucent
Technologies Inc. Medical Expense Plan for Retired Employees. When immediately
preceded by "Avaya," Medical Plans means the medical plans to be established by
Avaya pursuant to Section 2.3 that correspond to the respective Lucent Medical
Plans.

         MPA means the Mandatory Portability Agreement, established as of
January 1, 1985, among AT&T, American Information Technologies Corporation, Bell
Atlantic Corporation, Bell Communications Research, Inc., BellSouth Corporation,
Cincinnati Bell Telephone Company, NYNEX Corporation, Pacific Telesis Group,
Inc., The Southern New England Telephone Company, Southwestern Bell Corporation
and US WEST, Inc. that provides, in accordance with Section 559 of the Tax
Reform Act of 1984, for the mutual recognition of service credit and the
transfer of benefit obligations for specified employees who terminate employment
with one "Interchange Company" as defined under such agreement and subsequently
commence employment with another such Interchange Company.

         NON-EMPLOYEE DIRECTOR, when immediately preceded by "Lucent," means a
member of Lucent's Board of Directors who is not an employee of Lucent, a Lucent
Entity, Avaya, or an Avaya Entity. When immediately preceded by "Avaya,"
Non-Employee Director means a member of Avaya's Board of Directors who is not an
employee of Lucent, a Lucent Entity, Avaya or an Avaya Entity.

         NON-EMPLOYEE DIRECTOR PLAN, when immediately preceded by "Lucent,"
means the 1999 Stock Compensation Plan for Non-Employee Directors. When
immediately preceded by "Avaya," Non-Employee Director Plan means the plan to be
established by Avaya pursuant to Section 2.3 that corresponds to the Lucent
Non-Employee Director Plan.

         NON-PARTIES are defined in Section 8.5(b)(ii).

         NONREPRESENTED EMPLOYEE means any individual who is classified by
Lucent as a Lucent Business Assistant or who is an "Employee" as defined under
the terms of the LRIP or the pension plan to be established by Avaya pursuant to
Section 2.3 that corresponds to the LRIP.

         NONREPRESENTED TRANSITION PERIOD means the period beginning Immediately
after the

                                     - 6 -
<PAGE>   16
Distribution Date and ending on the later of December 31, 2000 and the end of
the third calendar month that ends after the Distribution Date.

         NONREPRESENTED HEALTH VEBA, when immediately preceded by "Lucent,"
means the Lucent Technologies Inc. Management and Nonrepresented Employees
Postretirement Health Benefits Trust.

         NON-U.S PLAN means a Plan maintained by Lucent, a Lucent Entity, Avaya,
or an Avaya Entity for the benefit of employees outside the U.S.

         OPTION, when immediately preceded by "Lucent," means an option to
purchase Lucent Common Stock. When immediately preceded by "Avaya," Option means
an option to purchase Avaya Common Stock, in each case pursuant to a Stock Award
Plan.

         PARTICIPATING COMPANY means (a) Lucent, (b) any Person other than an
individual that Lucent has approved for participation in, and which is
participating in, a Plan sponsored by Lucent, and (c) any Person (other than an
individual) which, by the terms of such a Plan, participates in such Plan or any
employees of which, by the terms of such Plan, participate in or are covered by
such Plan.

         PBGC means the Pension Benefit Guaranty Corporation.

         PENSION PLANS, when immediately preceded by "Lucent," means the LRIP
and the Lucent Pension Plan. When immediately preceded by "Avaya," Pension Plans
means the respective nonrepresented and represented pension plans to be
established by Avaya pursuant to Section 2.3 that correspond to the Lucent
Pension Plans.

         PENSION TRANSFER AMOUNT is defined in Section 3.2(c).

         PLAN, when immediately preceded by "Lucent" or "Avaya," means any plan,
policy, program, payroll practice, on-going arrangement, contract, trust,
insurance policy or other agreement or funding vehicle providing benefits to
employees, former employees or Non-Employee Directors of Lucent or a Lucent
Entity, or Avaya or an Avaya Entity, as applicable.

         POSTRETIREMENT HEALTH TRUSTS, when immediately preceded by "Lucent",
means the Lucent Nonrepresented Health VEBA and the Lucent Represented Health
VEBA. When immediately preceded by "Avaya", Postretirement Health Trusts means
the trusts to be established by Avaya pursuant to Section 5.1 that correspond to
the respective Lucent Postretirement Health Trusts.

         POSTRETIREMENT LIFE TRUST, when immediately preceded by "Lucent," means
the Lucent Technologies Inc. Post Retirement Life Insurance Benefits Trust. When
immediately preceded by "Avaya," Postretirement Life Trust means the trust to be
established by Avaya that corresponds to the Lucent Postretirement Life
Insurance Benefits Trust.

                                     - 7 -
<PAGE>   17
         QDRO means a domestic relations order which qualifies under Code
Section 414(p) and ERISA Section 206(d) and which creates or recognizes an
alternate payee's right to, or assigns to an alternate payee, all or a portion
of the benefits payable to a participant under any of the Lucent Pension Plans
or the Lucent Savings Plans.

         QMCSO means a medical child support order which qualifies under ERISA
Section 609(a) and which creates or recognizes the existence of an alternate
recipient's right to, or assigns to an alternate recipient the right to, receive
benefits for which a participant or beneficiary is eligible under a Lucent
Health Plan.

         RABBI TRUST, when immediately preceded by "Lucent," means the Lucent
Technologies Inc. Benefits Protection Trust. When immediately preceded by
"Avaya," Rabbi Trust means the grantor trust to be established by Avaya pursuant
to Section 6.6(a) that corresponds to the Lucent Rabbi Trust.

         RATIO means the amount obtained by dividing the Lucent Stock Value by
the Avaya Stock Value; provided, however, that, in determining the Ratio,
adjustments may be made to minimize the independent, determinable and verifiable
effects of events other than the Distribution on the Lucent Stock Value and the
Avaya Stock Value.

         REPRESENTED EMPLOYEE means any individual, other than an individual
classified by Lucent as a Lucent Business Assistant, who is an "Employee" as
defined under the terms of the Lucent Pension Plan or the pension plan to be
established by Avaya pursuant to Section 2.3 that corresponds to the Lucent
Pension Plan.

         REPRESENTED TRANSITION PERIOD means the period beginning Immediately
after the Distribution Date and ending no later than May 31, 2003, the scheduled
expiration date of the Collective Bargaining Agreement as in effect on the date
hereof.

          REPRESENTED HEALTH VEBA, when immediately preceded by "Lucent," means
the Lucent Technologies Inc. Represented Employees Post-Retirement Health
Benefits Trust. When immediately preceded by "Avaya," Represented Health VEBA
means the welfare benefit fund to be established by Avaya that corresponds to
the Lucent Represented Health VEBA.

         RFA means Retirement Funding Account.

         SAVINGS PLANS, when immediately preceded by "Lucent," means the Lucent
Savings Plan and the Lucent Technologies Inc. Long Term Savings and Security
Plan. When immediately preceded by "Avaya," Savings Plans means the savings
plans to be established by Avaya pursuant to Section 2.3 that correspond to the
Lucent Savings Plan and the Lucent Technologies Inc.
Long Term Savings and Security Plan.

         SECOND TRANSFER DATE is defined in Section 3.2(b).

         SHORT TERM INCENTIVE PLAN, when immediately preceded by "Lucent," means
the Lucent

                                     - 8 -
<PAGE>   18
Short Term Incentive Plan. When immediately preceded by "Avaya," Short Term
Incentive Plan means the short-term incentive plan to be established by Avaya
pursuant to Section 2.3.

          SPLIT DOLLAR LIFE INSURANCE means the life insurance policies
purchased by Lucent on behalf of certain Lucent Executives and Lucent
Non-Employee Directors under (a) the Lucent Senior Management Individual Life
Insurance Program, (b) the Lucent Senior Management Basic Life Insurance Program
and (c) the Lucent Directors' Individual Life Insurance Program, with respect to
which such Lucent Executives or Lucent Non-Employee Directors (or their
assignees or delegates), respectively, have executed collateral assignments for
the benefit of Lucent.

         STOCK AWARD PLAN, when immediately preceded by "Lucent," means any of
the Lucent Technologies Inc. Founders Grant Stock Option Plan, the Lucent
Technologies Inc. 1998 Global Stock Option Plan, the Lucent Technologies Inc.
1997 Long Term Incentive Plan, the Lucent Technologies Inc. 1996 Long Term
Incentive Program and such other stock-based incentive plans that have been
assumed by Lucent by reason of merger, acquisition, or otherwise. When
immediately preceded by "Avaya," Stock Award Plans means the stock award plans
to be established by Avaya pursuant to Section 2.3.

          STOCK PURCHASE PLAN, when immediately preceded by "Lucent," means the
Lucent Technologies Inc. 1996 Employee Stock Purchase Plan. When immediately
preceded by "Avaya," Stock Purchase Plan means the stock purchase plan to be
established by Avaya pursuant to Section 2.3.

          TRANSITION INDIVIDUAL means any individual who:

                  (a) is an Avaya Individual as of the Close of the Distribution
Date who during the applicable Transition Period becomes an employee of Lucent
or a Lucent Entity without an intervening period of employment covered by an
interchange agreement under which assets and liabilities with respect to the
individual were or are to be transferred from a Lucent Pension Plan;

                  (b) is an employee or former employee of Lucent or a Lucent
Entity as of the Close of the Distribution Date who during the applicable
Transition Period becomes an employee of Avaya or an Avaya Entity without an
intervening period of employment covered by an interchange agreement under which
assets and liabilities with respect to the individual were or are to be
transferred from a Lucent Pension Plan; or

                 (c) is an individual described in clause (a) or (b) of this
definition whose employer changes during the applicable Transition Period either
(i) from Lucent or a Lucent Entity to Avaya or an Avaya Entity, or (ii) from
Avaya or an Avaya Entity to Lucent or a Lucent Entity without an intervening
period of employment covered by an interchange agreement under which assets and
liabilities with respect to the individual were or are to be transferred from a
Lucent Pension Plan.

For these purposes, the applicable Transition Period is determined by the
positions

                                     - 9 -
<PAGE>   19
(Nonrepresented Employee or Represented Employee) from which and into which the
individual is hired as more fully set forth in Sections 2.5(b) and 2.5(c). An
alternate payee under a QDRO, alternate recipient under a QMCSO, beneficiary or
covered dependent, in each case, of an individual described in clause (a), (b),
or (c) of this definition shall also be a Transition Individual with respect to
that individual's benefit under the applicable Plans. Such an alternate payee,
alternate recipient, beneficiary, and covered dependent shall not otherwise be
considered a Transition Individual with respect to his or her own benefits under
any applicable Plans unless he or she is a Transition Individual by virtue of
clause (a), (b), or (c) of this definition.

         TRANSITION PERIOD means the Nonrepresented Transition Period or the
Represented Transition Period, as applicable.

         TRUST-OWNED LIFE INSURANCE (VEBA) means the group life insurance
policies purchased from The Prudential Insurance Company of America by the
trustee of the Lucent Nonrepresented Health VEBA.

         U.S. means the 50 states comprising the United States of America and
the District of Columbia.

          VEBA, when immediately preceded by "Lucent," means any voluntary
employees' beneficiary association trust sponsored by Lucent. When immediately
preceded by "Avaya," VEBA means any voluntary employees' beneficiary association
trust sponsored by Avaya.

                                   ARTICLE II
                               GENERAL PRINCIPLES

         2.1 ASSUMPTION OF LIABILITIES.

                 AVAYA LIABILITIES. Except as otherwise provided in this
Agreement, Avaya hereby assumes and agrees to pay, perform, fulfill and
discharge, or cause an Avaya Plan to pay, perform, fulfill and discharge, in
accordance with their respective terms, all Liabilities (regardless of when or
where such Liabilities arose or arise or were or are incurred) to or relating to
Avaya Individuals, and their dependents and beneficiaries, under or with respect
to employee compensation programs, plans or policies or any Plan to the extent
relating to, arising out of or resulting from future, present or former
employment with Avaya, an Avaya Entity, Lucent or a Lucent Entity (including
Liabilities under Lucent Plans and Avaya Plans). Notwithstanding the foregoing,
(i) Avaya shall not, by virtue of any provision of this Agreement or the
Contribution and Distribution Agreement, be deemed to have assumed any Excluded
Liability or to have agreed to alter or amend any provision of Article VI of the
Contribution and Distribution Agreement, and (ii) Avaya shall not, by virtue of
this Section 2.1, be deemed to have assumed a Liability that would otherwise be
the Liability of any Avaya Plan.

         2.2 AVAYA PARTICIPATION IN LUCENT HEALTH AND WELFARE PLANS.

                                     - 10 -
<PAGE>   20
                  (a) PARTICIPATION IN LUCENT HEALTH AND WELFARE PLANS.
Effective Immediately after the Distribution Date and subject to the terms and
conditions of this Agreement, Avaya shall become a Participating Company in the
Lucent Health and Welfare Plans in effect Immediately after the Distribution
Date, and Lucent hereby consents to such status. Each Avaya Entity that is, as
of the Close of the Distribution Date, a Participating Company in any of such
Lucent Plans shall continue as such. Effective Immediately after the
Distribution Date, an Avaya Entity not described in the preceding sentence may,
at its request and with the consent of Lucent (which shall not be unreasonably
withheld), become a Participating Company in any or all of the Lucent Health and
Welfare Plans. Without Lucent's consent, neither Avaya nor any Avaya Entity
shall become a Participating Company in any such Lucent Plan established after
the Distribution Date.

                   (b) AVAYA'S GENERAL OBLIGATIONS AS PARTICIPATING COMPANY.
Avaya shall perform with respect to its participation in the Lucent Health and
Welfare Plans, and shall cause each other Avaya Entity that is a Participating
Company in any Lucent Health and Welfare Plan to perform, the duties of a
Participating Company as set forth in such Plans or any procedures adopted
pursuant thereto, including: (i) assisting in the administration of claims, to
the extent requested by the claims administrator of the applicable Lucent Health
and Welfare Plan; (ii) cooperating fully with benefit personnel and benefit
vendors; (iii) preserving the confidentiality of all financial arrangements
Lucent has or may have with any vendors, claims administrators, trustees or any
other entity or individual with whom Lucent has entered into an agreement
relating to the Lucent Health and Welfare Plans; and (iv) preserving the
confidentiality of participant health information (including health information
in relation to FMLA leaves).

                  (c) TERMINATION OF PARTICIPATING COMPANY STATUS. Avaya and
each Avaya Entity shall cease to be a Participating Company in the Lucent Health
and Welfare Plans immediately before January 1, 2001.

         2.3 ESTABLISHMENT OF AVAYA PLANS. Effective Immediately after the
Distribution Date, Avaya shall adopt, or cause to be adopted, the Avaya Pension
Plans, the Avaya Savings Plans, THE Avaya Stock Purchase Plan, the Avaya Stock
Awards Plans, the Deferral Plan, and the Avaya Executive Benefit Plans for the
benefit of Avaya Individuals and other current and future employees of Avaya and
the Avaya Entities. Effective January 1, 2001, Avaya shall adopt, or cause to be
adopted, the Avaya Health and Welfare Plans for the benefit of the Avaya
Individuals and other current, future, and former employees of Avaya and the
Avaya Entities. Except for the Avaya Stock Award Plans and the Avaya Stock
Purchase Plan, the foregoing Avaya Plans as in effect Immediately after the
Distribution Date, or as in effect as of January 1, 2001 for the Avaya Health
and Welfare Plans, respectively, shall be substantially similar in all Material
Features to the corresponding Lucent Plans as in effect as of the Close of the
Distribution Date or December 31, 2000, respectively. The Avaya Stock Purchase
Plan shall be adopted by Avaya and approved by Lucent as sole shareholder of
Avaya, before the Distribution Date, to become effective Immediately after the
Distribution Date. Effective as of the Distribution Date, Avaya shall adopt, or
cause to be adopted, the Avaya Non-Employee Director Plan, for the benefit of
Avaya Non-Employee Directors who were, immediately before the Distribution Date,
Lucent Non-Employee

                                     - 11 -
<PAGE>   21
Directors. The Avaya Non-Employee Director Plan shall be substantially similar
in all Material Features to the corresponding Lucent Non-Employee Director Plan
as in effect on the Distribution Date, except that it need not provide for the
accrual of additional benefits after the Distribution Date. In addition, before
the Distribution Date, Avaya may adopt a plan or other arrangement for the
payment of compensation of the Avaya Non-Employee Directors in Avaya Common
Stock after the Distribution Date.

         2.4 TERMS OF PARTICIPATION BY AVAYA INDIVIDUALS IN AVAYA PLANS AND
AVAYA NON-EMPLOYEE DIRECTORS IN AVAYA NON-EMPLOYEE DIRECTOR PLAN.

                  (a) AVAYA PLANS. The Avaya Plans shall be, with respect to
Avaya Individuals, in all respects the successors in interest to, and shall not
provide benefits that duplicate benefits provided by, the corresponding Lucent
Plans. Lucent and Avaya shall agree on methods and procedures to prevent Avaya
Individuals from receiving duplicative benefits from the Lucent Plans and the
Avaya Plans. With respect to Avaya Individuals, each Avaya Plan shall provide
that all service, all compensation and all other benefit-affecting
determinations that, as of the Close of the Distribution Date, were recognized
under the corresponding Lucent Plan shall, as of Immediately after the
Distribution Date, receive full recognition, credit, and validity and be taken
into account under such Avaya Plan to the same extent as if occurred under such
Avaya Plan, except to the extent that duplication of benefits would result. The
provisions of this Agreement for the transfer of assets from certain trusts
relating to Lucent Plans (including Non-U.S. Plans) to the corresponding trusts
relating to Avaya Plans (including Non-U.S. Plans) are based upon the
understanding of the parties that each such Avaya Plan will assume all
Liabilities of the corresponding Lucent Plan to or relating to Avaya
Individuals, as provided for herein. If any such Liabilities are not effectively
assumed by the appropriate Avaya Plan, then the amount of assets transferred to
the trust relating to such Avaya Plan from the trust relating to the
corresponding Lucent Plan shall be recomputed, ab initio, as set forth below but
taking into account the retention of such Liabilities by such Lucent Plan, and
assets shall be transferred by the trust relating to such Avaya Plan to the
trust relating to such Lucent Plan so as to place each such trust in the
position it would have been in, had the initial asset transfer been made in
accordance with such recomputed amount of assets.

                  (b) AVAYA NON-EMPLOYEE DIRECTOR PLAN. The Avaya Non-Employee
Director Plan shall be, with respect to the Avaya Non-Employee Directors who
participated in the corresponding Lucent Non-Employee Director Plan, in all
respects the successor in interest to, and shall not provide benefits that
duplicate benefits provided by, such Lucent Plan.

         2.5 TRANSITION INDIVIDUALS. Portability of benefits (without
duplication thereof) for Transition Individuals shall be set forth in the
separate agreements provided for below.

                  (a) MANDATORY PORTABILITY AGREEMENT. Prior to the Distribution
Date, Lucent shall designate Avaya as, and Avaya shall become, an Interchange
Company under the MPA, with all the applicable rights and obligations of such an
Interchange Company. Each Avaya Entity that is an Interchange Company as of the
date of this Agreement shall continue as such. Effective as of any date on or
after the Distribution Date, any other Avaya Entity that becomes a

                                     - 12 -
<PAGE>   22
Participating Company in the Lucent Pension Plans pursuant to Section 2.2 may,
at its request and with the consent of Lucent (which shall not be unreasonably
withheld), become an Interchange Company. Effective Immediately after the
Distribution Date, the Avaya Pension Plans shall be "Interchange Company Pension
Plans" under, and subject to the terms of, the MPA.

                  (b) NONREPRESENTED INTERCHANGE AGREEMENT. Effective on the
Distribution Date, Lucent and Avaya shall enter into a Nonrepresented
Interchange Agreement in the form attached hereto as Exhibit A.

                  (c) REPRESENTED INTERCHANGE AGREEMENT. Effective on the
Distribution Date, Lucent and Avaya shall enter into a Represented Interchange
Agreement in the form attached hereto as Exhibit B.

                   (d) RESTRICTION ON PLAN AMENDMENTS. During the Nonrepresented
Transition Period, neither Lucent nor Avaya shall adopt any amendment, or allow
any amendment to be adopted, to any of their respective Pension Plans or Savings
Plans that would violate Code Section 411(d)(6) or that would create an optional
form of benefit subject to Code Section 411(d)(6).

                                   ARTICLE III
                              DEFINED BENEFIT PLANS

         3.1 ESTABLISHMENT OF MIRROR PENSION TRUST. Effective Immediately after
the Distribution Date, Avaya shall establish, or cause to be established, a
master pension trust qualified in accordance with Code Section 401(a), exempt
from taxation under Code Section 501(a), and forming part of the Avaya Pension
Plans (the "Avaya Master Pension Trust").

         3.2 ASSUMPTION OF PENSION PLAN LIABILITIES AND ALLOCATION OF INTERESTS
IN THE LUCENT MASTER PENSION TRUST.

                  (a) ASSUMPTION OF LIABILITIES BY AVAYA PENSION PLANS.
Immediately after the Distribution Date, all Liabilities to or relating to Avaya
Individuals under the LRIP or the Lucent Pension Plan, as applicable, shall
cease to be Liabilities of the LRIP or the Lucent Pension Plan, as applicable,
and shall be assumed by the corresponding Avaya Pension Plan.

                  (b) ASSET ALLOCATIONS AND TRANSFERS. On or about September 1,
2000, Lucent established subaccounts (the "Transfer Subaccounts") of the
following accounts of the Lucent Technologies Inc. Master Pension Trust (the
"Lucent Master Pension Trust") in the approximate amounts, as of September 1,
2000, set forth below:

<TABLE>
<CAPTION>
----------------------------------------------------------------------------------------------------------------------
Title of Account; Account Number                             Amount to be transferred (in millions)
----------------------------------------------------------------------------------------------------------------------
<S>                                                                        <C>
DFA - Dimensional Fund Advisors, Inc. 6-10 Subtrust                        $333
Account; 22-04909
----------------------------------------------------------------------------------------------------------------------
</TABLE>

                                     - 13 -
<PAGE>   23
<TABLE>
<S>                                                                        <C>
----------------------------------------------------------------------------------------------------------------------
State Street Global Advisors EAFE Index Account;  22-04911                 $499.5
----------------------------------------------------------------------------------------------------------------------

Barclays Global Investors, N.A. US Passive Fixed Income                    $832.5
Account;  22-04910
----------------------------------------------------------------------------------------------------------------------

State Street Global Advisors S & P 500 Index Account;                      $1,665
22-04908
----------------------------------------------------------------------------------------------------------------------
</TABLE>

                  On the first day after the Distribution Date on which the New
York Stock Exchange is open for business (the "First Transfer Date"), Lucent
shall transfer or cause to be transferred from the Lucent Master Pension Trust
to the Avaya Master Pension Trust the assets of the LRIP and the Lucent Pension
Plan then in the Transfer Subaccounts.

                  On a date agreed upon by Lucent and Avaya that is no later
than six months after the Distribution Date, or on such later date as they may
agree (the "Second Transfer Date"), Lucent shall transfer or cause to be
transferred from the Lucent Master Pension Trust to the Avaya Master Pension
Trust assets of the Lucent Pension Plans, or Avaya shall transfer or cause to be
transferred from the Avaya Master Pension Trust to the Lucent Master Pension
Trust assets of the Avaya Pension Plans, in an amount equal to the difference
between the Pension Transfer Amount and the amount transferred on the First
Transfer Date, plus earnings or minus losses equal to the amount that would have
been earned or lost if such balance had been invested in the Lucent Master
Pension Trust SSGA S&P 500 account (Account No. 22-01150) from the First
Transfer Date to, but not including, the Second Transfer Date. The amount to be
transferred as of the Second Transfer Date shall be adjusted by the aggregate
amount of any pension benefit payments made by the Lucent Master Pension Trust
on behalf of the Avaya Master Pension Trust (and by the aggregate amount of any
pension benefit payments made by the Avaya Master Pension Trust on behalf of the
Lucent Master Pension Trust) prior to the Second Transfer Date, and to reflect
data corrections and computational refinements. The amounts to be transferred on
the Second Transfer Date will be transferred, at Lucent's election, in the form
of cash or an approximately pro-rata portion of publicly traded securities from
the Lucent Master Pension Trust SSGA S & P 500 account (Account No. 22-01150),
or a combination of both. In the event the amount to be transferred on the
Second Transfer Date is a negative amount, then Avaya shall transfer or cause to
be transferred from the Avaya Master Pension Trust back to the Lucent Master
Pension Trust such amount in cash.

                  On or prior to the Second Transfer Date, Lucent shall provide
Avaya with a copy of the actuarial reports relating to the determination of the
Pension Transfer Amount, together with a written certification of the Pension
Transfer Amount prepared by the enrolled actuary for the Lucent plans.

         (c) PENSION TRANSFER AMOUNT.

         (i) For purposes of this Section 3.2, "Pension Transfer Amount" shall
mean the

                                     - 14 -
<PAGE>   24
lesser of (A) and (B), where (A) shall be an amount equal to the fair market
value of the Lucent Master Pension Trust in the LRIP or the Lucent Pension Plan,
respectively, as of the Distribution Date multiplied by a fraction, the
numerator of which shall be the projected benefit obligation for Avaya
Individuals under each such plan as of the Distribution Date (using the
actuarial methods and assumptions utilized by Lucent in accordance with FAS 87
reporting for determining the disclosure of the projected benefit obligation as
of September 30, 2000), and the denominator of which shall be such projected
benefit obligation in respect of all participants (including Avaya Individuals)
under each such plan (using the same actuarial methods and assumptions), and (B)
shall be an amount such that the projected net pension and other postretirement
health benefit income to Avaya under FAS 87 and 106 for its fiscal year 2001
based on the assumptions set forth in the remainder of this Section 3.2(c) is
$8.5 million.

         (ii) Notwithstanding the foregoing provisions of this paragraph 3.2(c),
in no event shall the Pension Transfer Amount be less than the minimum required
transfer amount for Avaya Individuals determined in accordance with the terms of
the LRIP and the Lucent Pension Plan and the requirements of Section 414(l) of
the Code, utilizing the "safe harbor" rates and assumptions set forth in the
regulations promulgated by the PBGC under Section 4044 of ERISA as of the
Distribution Date except that no expense load, including any loading charge
determined under the Loading Assumptions set forth in Appendix C to Part 4044 of
the PBGC Regulations, shall be charged.

         (iii) The amount specified in clause (B) of Section 3.2(c)(i) shall be
determined on a pro-forma basis as of the Distribution Date using the actuarial
methods and assumptions utilized by Lucent in accordance with its FAS 87 and 106
reporting as of September 30, 2000 and after giving effect to the estimated
amounts of the transfers described in Sections 5.3, 5.4, and 6.6. In making such
determinations, unrecognized accounting items will be allocated between Avaya
and Lucent pursuant to Question and Answer 81 contained in the Implementation
Guidelines of Statement of Financial Accounting Standards No. 87.

         (iv) For purposes of determining all actuarial liabilities required
under this Section 3.2(c), active and inactive employee data shall be based on
the census data as of the Distribution Date. To the extent that there are
transfers of pension assets with respect to participants relating to
pre-Distribution Date transactions and/or obligations, the following principles
shall apply: (A) with respect to MPA transfers, transfers of pension assets into
the Lucent pension plans with respect to employees covered by the MPA for whom
pension assets had not transferred as of the Distribution Date shall be
allocated to the respective pension plan wherein the participant is assigned as
of the Distribution Date; and transfers of pension assets from the Lucent
pension plans (without regard to the Avaya pension plans' assets) with respect
to employees covered by the MPA for whom pension assets had not transferred as
of the Distribution Date shall be transferred from the respective Lucent pension
plans; (B) with respect to internal transfers (LRIP to Pension Plans, or
reverse), the audited pension asset transfer

                                     - 15 -
<PAGE>   25
amounts shall be adjusted to reflect the internal transfers between the LRIP and
the Lucent Pension Plan between the first day of 2000 and the Distribution Date;
and (C) any other pension asset transfers not described above will be treated in
a manner consistent with the principles underlying the methodologies described
in items (A) and (B) above.

                                   ARTICLE IV
                           DEFINED CONTRIBUTION PLANS

         4.1 SAVINGS PLANS.

                  (a) NONREPRESENTED SAVINGS PLAN TRUST. Effective Immediately
after the Distribution Date, Avaya shall establish, or cause to be established,
a separate trust qualified under Code Section 401(a), exempt from taxation under
Code Section 501(a), and forming part of the Avaya Savings Plan.

                  (b) ASSUMPTION OF LIABILITIES AND TRANSFER OF ASSETS.
Effective Immediately after the Distribution Date: (i) the Avaya Savings Plan
shall assume and be solely responsible for all Liabilities to or relating to
Avaya Individuals under the Lucent Savings Plan and (ii) Lucent shall cause the
accounts of the Avaya Individuals under the Lucent Savings Plan which are held
by its related trust as of the Close of the Distribution Date to be transferred
to the Avaya Savings Plan and its related trusts, and Avaya shall cause such
transferred accounts to be accepted by such plans and trusts. Effective no later
than Immediately after the Distribution Date, Avaya shall use its reasonable
best efforts to enter into agreements satisfactory to Avaya to accomplish such
assumptions and transfers, the maintenance of the necessary participant records,
the appointment of Fidelity Management Trust Company as initial trustee under
the Avaya Savings Plan, and the engagement of Fidelity Institutional Retirement
Services Company as initial recordkeeper under such plans. The 2000 variable
match for Avaya Individuals who are participants in the Avaya Savings Plan will
be funded by Avaya in the amount that would have been provided under the Lucent
Savings Plan had the assumption of liabilities and transfer of assets described
herein not occurred.

         4.2 LTSSPS AND LESOPS.

                 (a) REPRESENTED SAVINGS PLAN TRUST. Effective Immediately after
the Distribution Date, Avaya shall establish, or cause to be established, a
separate trust, qualified in accordance with Code Section 401(a), exempt from
taxation under Code Section 501(a), and forming part of the Avaya LTSSP.

                 (b) ASSUMPTION OF LTSSP LIABILITIES. Effective Immediately
after the Distribution Date: (i) the Avaya LTSSP shall assume and be solely
responsible for all Liabilities to or relating to Avaya Individuals under the
Lucent LTSSP and (ii) Lucent shall cause the

                                     - 16 -
<PAGE>   26
accounts of the Avaya Individuals under the Lucent LTSSP which are held by its
related trust as of the Close of the Distribution Date to be transferred to the
Avaya LTSSP and its related trust, and Avaya shall cause such transferred
accounts to be accepted by such plans and trusts. Effective no later than
Immediately after the Distribution Date, Avaya shall use its reasonable best
efforts to enter into agreements satisfactory to Avaya to accomplish such
assumption and transfer, the maintenance of the necessary participant records,
the appointment of Fidelity Management Trust Company as initial trustee under
the Avaya LTSSP, and the engagement of Fidelity Institutional Retirement
Services Company as initial recordkeeper under such plans.

                 (c) LEVERAGED STOCK OWNERSHIP PLAN.

                            (i) Effective Immediately after the Distribution
Date, Avaya shall establish, or cause to be established, a separate trust (the
"Avaya LESOP Trust"), qualified in accordance with Code Section 401(a), exempt
from taxation under Code Section 501(a), and forming part of the Avaya LTSSP.

                           (ii) Lucent and Avaya shall use their reasonable best
efforts to renegotiate the Amended and Restated ESOP Loan Agreement between
Fidelity Management Trust Company, as trustee of the Lucent LESOP, and Lucent
dated June 30, 1999 (the "Existing Acquisition Loan") so that it is restructured
into two note agreements for two loans, the principal amount of one being
attributable to the accounts to be transferred to the Avaya LESOP Trust pursuant
to Section 4.2(c)(iii) (the "Avaya Acquisition Loan") and the principal amount
of the other being attributable to the accounts remaining in the Lucent LESOP
(the "Lucent Acquisition Loan"). The principal amount of the Avaya Acquisition
Loan shall be determined by multiplying the principal amount of the Existing
Acquisition Loan as of the Distribution Date by the fraction described in
Section 4.2(c)(iii). Lucent and Avaya shall use their reasonable best efforts to
cause the terms of the Lucent Acquisition Loan and the Avaya Acquisition Loan to
be as favorable to Avaya and Lucent, respectively, as the terms of the Existing
Acquisition Loan, and, to the extent permitted by applicable law, the terms of
the Avaya Acquisition Loan to be no less favorable to Avaya and the Avaya LESOP
Trust than the terms of the Lucent Acquisition Loan are to Lucent and the Lucent
LESOP Trust. If the restructuring of the Existing Acquisition Loan results in
any prepayment or "make whole" penalty, or if the interest rate payable pursuant
to the Avaya Acquisition Loan exceeds the interest rate payable pursuant to the
Lucent Acquisition Loan or vice versa, then Avaya and Lucent and their
respective LESOPs shall bear the cost of such penalties and the excess interest
expense so incurred in proportion to the relative initial principal amounts of
the Avaya Acquisition Loan and the Lucent Acquisition Loan, taking into account
any tax benefits realized or tax detriments suffered in connection therewith.

                          (iii) Effective Immediately after the Distribution
Date: (A) the Avaya LTSSP shall assume and be solely responsible for all
Liabilities relating to Avaya Individuals under the Lucent LTSSP that relate to,
arise out of or result from the Lucent LESOP; (B) Lucent shall cause the
accounts of the Avaya Individuals under the Lucent LTSSP which are held by the
Lucent LESOP Trust as of the Close of the Distribution Date to be transferred to
the Avaya LTSSP and the Avaya LESOP Trust; (C) if the Existing Acquisition Loan
has been restructured into, and subject to the terms of, the Lucent Acquisition
Loan and the Avaya Acquisition Loan,

                                     - 17 -
<PAGE>   27
Lucent shall cause the trustee of the Lucent LESOP Trust to transfer to the
Avaya LESOP Trust a portion of the assets held in the "Suspense Account" (as
defined in Article 17 of the Lucent LTSSP) attributable to the Avaya
Individuals, determined by multiplying the number of shares of Lucent Common
Stock and the fair market value of any other assets held in such suspense
account as of the Close of the Distribution Date by a fraction, the numerator of
which is the amount of employer matching contributions attributable to Avaya
Individuals and other employees of Avaya and the Avaya Entities for the latest
calendar month that ends on or before the Distribution Date, and the denominator
of which is the total amount of employer matching contributions for all
participants in the Lucent LTSSP for such calendar month; and (D) Avaya shall
cause all accounts transferred pursuant to clauses (B) and (C) to be accepted by
such plan and trust. Effective no later than Immediately after the Distribution
Date, Avaya shall use its reasonable best efforts to enter into agreements
acceptable to Avaya to accomplish such assumption and transfers, the maintenance
of the necessary participant and suspense account records, the appointment of
Fidelity Management Trust Company as initial trustee of the Avaya LESOP Trust,
and the engagement of Fidelity Institutional Retirement Services Company as
initial recordkeeper of the Avaya LESOP.

                           (iv) The parties intend that, as the result of the
above-described transactions, after the Close of the Distribution Date, each of
them will be the sponsor of an "employee stock ownership plan" as defined in
Code Section 4975(e)(7), and that the Lucent Acquisition Loan and Avaya
Acquisition Loan will be exempt from the prohibited transaction rules of the
Code and ERISA pursuant to Code Section 4975(d)(3).

                            (v) The parties acknowledge that, as a result of the
transfer of assets described in Section 4.2(c)(iii) and the Distribution, both
the Lucent LESOP and the Avaya LESOP will, after the Close of the Distribution
Date, hold shares of both Lucent Common Stock and Avaya Common Stock. The
parties further acknowledge that applicable law generally prohibits such plans
from holding securities that are not "qualifying employer securities" within the
meaning of Code Section 409 for more than a reasonable time after the
Distribution Date unless the IRS grants an extension of time. Accordingly,
Lucent and Avaya shall each request the IRS to grant an extension of such
holding period as their financial advisors shall deem prudent to allow the
Lucent LESOP to dispose of the shares of Avaya Common Stock received by it as a
result of the Distribution and to allow the Avaya LESOP to dispose of the shares
of Lucent Common Stock it holds as a result of the transfer of accounts pursuant
to Section 4.2(c)(iii), and, in each case, to reinvest in qualifying employer
securities, in a manner consistent with the best interests of the participants.
In furtherance of such dispositions and reinvestments, Lucent and Avaya shall
take all actions necessary or appropriate to permit the exchange of shares of
Avaya Common Stock held by the Lucent LESOP Trust for shares of Lucent Common
Stock held by the Avaya LESOP Trust, including the engagement of a fiduciary not
affiliated with either Lucent or Avaya to advise the parties regarding the time
and manner (including the exchange ratio) of such exchange.

                                    ARTICLE V
                            HEALTH AND WELFARE PLANS

                                     - 18 -
<PAGE>   28

     5.1 ESTABLISHMENT OF MIRROR HEALTH AND WELFARE PLAN TRUSTS. On or before
January 1, 2001, Avaya shall establish, or cause to be established the following
trusts, if assets will be transferred from the corresponding Lucent trusts
pursuant to Sections 5.3 and 5.4: (a) the Avaya Postretirement Health Trusts,
for the purpose of funding claims for post-retirement benefits under the Avaya
Health Plans, and (b) the Avaya Postretirement Life VEBA, for the purpose of
funding claims for post-retirement life insurance benefits. Such trusts shall
meet the requirements of Code Sections 419, 419A, 501(a), and 501(c)(9).
Avaya shall use its reasonable best efforts to enter into agreements
satisfactory to Avaya for the appointment as initial trustee under each such
trust of the trustee of the corresponding Lucent trust.

     5.2 ASSUMPTION OF HEALTH AND WELFARE PLAN LIABILITIES.

     (a) Effective January 1, 2001, all Liabilities to or relating to Avaya
Individuals under the Lucent Health and Welfare Plans shall cease to be
Liabilities of the Lucent Health and Welfare Plans and shall be assumed by the
corresponding Avaya Health and Welfare Plans.

     (b) Notwithstanding Section 5.2(a), all treatments which are being provided
to an Avaya Individual as of December 31, 2000 by a provider that is not
participating in any Avaya Health and Welfare Plan shall be provided without
interruption under the appropriate Lucent Health and Welfare Plan until such
treatment is concluded or discontinued pursuant to applicable plan rules and
limitations, but Avaya shall continue to be responsible for all Liabilities
relating to, arising out of or resulting from such on-going treatments as of
January 1, 2001.

     (c) Avaya shall assume, effective January 1, 2001, all Liabilities relating
to, arising out of or resulting from special commitments made by Lucent before
January 1, 2001 to provide benefits to or with respect to Avaya Individuals for
custodial care or other services not covered by any Lucent Health and Welfare
Plans. Before January 1, 2001, Lucent shall transfer to Avaya copies of any
documentation, and a complete written description, of the terms of all such
special commitments to Avaya Individuals.

     (d) Avaya shall not be required to make any contributions to a Lucent VEBA.

     5.3 POSTRETIREMENT HEALTH TRUST ASSET TRANSFERS.

     (a) This Section 5.3 shall govern the transfer of assets from the Lucent
Postretirement Health Trusts to the corresponding Avaya Postretirement Health
Trusts. As soon as practicable after the Distribution Date, Lucent shall
determine the aggregate value, as of the close of the Distribution Date, of the
accumulated postretirement benefit obligations of each Lucent Plan funded by a
Lucent Postretirement Health Trust, with respect to all Avaya Individuals. As
soon as practicable after such determination is made and as of the last business
day of a month, and subject (to the extent determined by Lucent) to Lucent's
receipt of favorable rulings from the Internal Revenue Service with respect to
such transfers, there shall be transferred from each such Lucent Postretirement
Health Trust to the corresponding Avaya Postretirement Health Trust an amount of
assets determined as set forth below. Assets of the Lucent Represented

                                      -19-
<PAGE>   29
Health VEBA, equal to the fair market value as of the close of the Distribution
Date of the assets of the plan funded by such Lucent VEBA multiplied by a
fraction (the numerator of which shall be the accumulated postretirement health
benefit obligation under FAS 106 for Avaya Individuals whose postretirement
health benefit is funded by such VEBA, and the denominator of which shall be the
accumulated postretirement health benefit obligation under FAS 106 for all
participants and dependents whose postretirement health benefit is funded by
such VEBA) shall be transferred to the Avaya Represented Health VEBA. Assets of
the Lucent Nonrepresented Health VEBA attributable to Avaya Individuals,
determined by allocating assets using principles consistent with Section 4044 of
ERISA and the regulations thereunder, shall be transferred to the Avaya
Nonrepresented Health VEBA.

     (b) For purposes of Section 5.3(a), all determinations shall be made as of
the Distribution Date, based on the active and inactive census data as of the
Distribution Date. For purposes of determining the accumulated postretirement
benefit obligation, the assumptions and methods used by Lucent in determining
the disclosure of accumulated postretirement benefit obligation under FAS 106 as
of September 30, 2000 shall be used. The amounts to be transferred as described
above shall be adjusted by the aggregate amount of any payments made by the
Lucent Postretirement Health Trust for Avaya Individuals (and by the aggregate
amount of any payments made by the Avaya Postretirement Health Trust on behalf
of the Lucent Postretirement Health Trust) prior to such transfer, and increased
by actual earnings or decreased by actual losses on such amounts (net of
expenses and applicable unrelated business income tax) from the Distribution
Date through the date of such transfer. The assets to be transferred pursuant to
this Section 5.3 shall be in the form of publicly traded securities as may be
agreed by the parties. Nothing in this Agreement shall be interpreted to provide
that any assets so transferred have reverted to Lucent or Avaya.

     5.4 POST-RETIREMENT LIFE TRUST ASSET TRANSFER; TRANSFER OF RETIREMENT
FUNDING ACCOUNT ASSETS. This Section 5.4 shall govern the transfer of assets
from the Lucent Postretirement Life Trust to the corresponding Avaya
Postretirement Life Trust. The Lucent Postretirement Life Trust has a group term
life insurance policy with an RFA maintained for the purpose of accumulating,
through employer contributions in advance of employee retirements, a fund to be
used to pay all or a portion of the costs for continuing life insurance
protection for employees after their retirement. As soon as practicable after
the Distribution Date and as of the last business day of a month, and subject
(to the extent determined by Lucent) to Lucent's receipt of favorable rulings
from the Internal Revenue Service with respect to such transfers, Lucent shall
take such steps as may be necessary to create a second group life insurance
policy within the Lucent Postretirement Life Trust and shall cause to be
transferred to the corresponding Avaya Postretirement Life Trust a group life
insurance policy with an RFA in an amount equal to the product of (a) and (b)
below, adjusted by the aggregate amount of any payments made by the Lucent
Postretirement Life Trust for Avaya Individuals (and by the aggregate amount of
any payments made by the Avaya Postretirement Life Trust on behalf of the Lucent
Postretirement Life Trust) prior to such transfer, and increased by actual
earnings or decreased by actual losses on such amount (net of expenses and
applicable unrelated business income tax) from the

                                      -20-
<PAGE>   30
Distribution Date through the date of such transfer. For purposes of the
immediately preceding sentence, (a) shall be a fraction (the "Life VEBA Ratio")
the numerator of which shall be the accumulated postretirement life insurance
benefit obligation under FAS 106 for Avaya Individuals as of the Distribution
Date (determined in accordance with the assumptions and methods used by Lucent
in determining the disclosure of accumulated postretirement benefit obligations
under FAS 106 as of September 30, 2000), and the denominator of which shall be
the accumulated postretirement life insurance benefit obligation under FAS 106
as of the Distribution Date for all participants under the Lucent Plan funded by
the Postretirement Life Trust (determined in accordance with such assumptions
and methods), and (b) shall be the fair market value of all Lucent
Postretirement Life Trust assets as of the Distribution Date. Lucent and Avaya
shall adopt, and shall use their reasonable best efforts to cause their insurers
to adopt, procedures to implement such asset transfers in a reasonable and
expeditious manner that is consistent with the underlying group life insurance
contracts and applicable legal requirements. The parties agree that the amount
of assets of the Lucent Postretirement Life VEBA attributable to contributions
made to the RFA (or predecessor RFAs) before January 1, 1986 (the "Pre-DEFRA
Reserves") to be transferred to the Avaya Postretirement Life VEBA shall be
equal to the Pre-DEFRA Reserves of the Lucent Postretirement Life VEBA
multiplied by the Life VEBA Ratio. Nothing in this Agreement shall be
interpreted to provide that any assets so transferred have reverted to Lucent or
Avaya.

          5.5 [RESERVED]

     5.6 VENDOR CONTRACTS.

          (a) THIRD-PARTY ASO CONTRACTS.

               (i) At Avaya's request, Lucent shall use its reasonable best
efforts to amend each administrative services only contract with a third-party
administrator that relates to any of the Lucent Health and Welfare Plans (an
"ASO Contract") in existence as of the date of this Agreement to permit Avaya to
participate in the terms and conditions of such ASO Contract from January 1,
2001 until the expiration of the financial fee guarantees in effect under such
ASO Contract as of the Close of the Distribution Date.

          (b) HMO AGREEMENTS.

               (i) Lucent shall use its reasonable best efforts to amend all
letter agreements with HMOs that provide medical services under the Lucent
Medical Plans for 2000 ("HMO Agreements") in existence as of the date of this
Agreement to permit Avaya to participate in the terms and conditions of such HMO
Agreements, in each case, from January 1, 2001 until December 31, 2001.

               (ii) Lucent shall have the right to determine, and shall promptly
notify Avaya of, the manner in which Avaya's participation in the terms and
conditions of all HMO Agreements as set forth above shall be effectuated. The
permissible ways in which Avaya's participation may be effectuated include
automatically making Avaya a party to the HMO

                                      -21-
<PAGE>   31
Agreements or obligating the HMOs to enter into letter agreements with Avaya
which are similar to the HMO Agreements. Such terms and conditions shall include
the financial and termination provisions of the HMO Agreements. Avaya hereby
authorizes Lucent to act on its behalf to extend to Avaya the terms and
conditions of the HMO Agreements. Avaya shall fully cooperate with Lucent in
such efforts, and Avaya shall not perform any act, including discussing any
alternative arrangements with any third-party that would prejudice Lucent's
efforts.

               (iii) Notwithstanding anything in this Article V to the contrary,
Avaya shall have the sole discretion to determine which HMOs to offer to the
participants in the Avaya Medical Plans for 2001 and subsequent years.

     5.7 SICKNESS AND ACCIDENT DISABILITY. Lucent shall transfer to Avaya,
effective Immediately after the Distribution Date, responsibility for
administering all claims incurred under the Lucent SADBP by Avaya Individuals
before the Close of the Distribution Date that are administered by Lucent as of
the Close of the Distribution Date. Avaya shall have sole discretionary
authority to make any necessary determinations with respect to such claims,
including entering into settlements with respect to such claims.

     5.8 GROUP LIFE PROGRAMS. Effective as of the Close of the Distribution
Date, Lucent shall cause the insurance carrier that provides basic active life
insurance coverage, supplemental life insurance coverage, dependent life
insurance coverage, accidental life insurance coverage and the portion of the
post-retirement life insurance benefit which exceeds $50,000 per participant
under the Lucent Group Life Program to: (a) perform an experience rating; (b)
allocate the applicable premium stabilization reserves between Lucent and Avaya
on an actuarial basis; (c) allocate pending claim reserves based on actual
claims data; and (d) allocate unreported claim reserves based on expected claims
by coverage.

     5.9 COBRA. Through December 31, 2000, Lucent shall be responsible for
administering compliance with the health care continuation coverage requirements
of COBRA and the Lucent Health and Welfare Plans with respect to Avaya
Individuals and beneficiaries and dependents thereof and Avaya and the Avaya
Entities shall be responsible for filing all necessary employee change notices
with respect to their respective employees in accordance with applicable Lucent
policies and procedures. Effective January 1, 2001, Avaya shall solely be
responsible for administering compliance with the health care continuation
coverage requirements of COBRA and the Avaya Health and Welfare plans, and, with
respect to Avaya Individuals, the Lucent Health and Welfare Plans.

     5.10 LEAVE OF ABSENCE PROGRAMS AND FMLA.

         (a) Effective Immediately after the Distribution Date: (i) Avaya shall
honor, and shall cause each Avaya Entity to honor, all terms and conditions of
leaves of absence which have been granted to any Avaya Individual under a Lucent
Leave of Absence Program or FMLA before the Close of the Distribution Date by
Lucent, Avaya, or an Avaya Entity, including such leaves that are to commence
after the Distribution Date; (ii) Avaya and each Avaya Entity shall be solely
responsible for administering leaves of absence and compliance with FMLA with

                                      -22-
<PAGE>   32
respect to their employees; and (iii) Avaya and each Avaya Entity shall
recognize all periods of service of Avaya Individuals with Lucent or a Lucent
Entity, as applicable, to the extent such service is recognized by Lucent for
the purpose of eligibility for leave entitlement under the Lucent Leave of
Absence Programs and FMLA; provided, that no duplication of benefits shall be
required by the foregoing.

         (b) As soon as administratively possible after the Close of the
Distribution Date, Lucent shall provide to Avaya copies of all records
pertaining to the Lucent Leave of Absence Programs and FMLA with respect to all
Avaya Individuals to the extent such records have not been provided previously
to Avaya or an Avaya Entity.

     5.11 LUCENT WORKERS' COMPENSATION PROGRAM.

         (a) ADMINISTRATION OF CLAIMS. Effective Immediately after the
Distribution Date, Avaya shall be responsible for the administration of all
claims that are, or have been, incurred under the Lucent WCP before the Close of
the Distribution Date by Avaya Individuals ("Avaya WCP Claims"). Avaya shall
discharge its responsibility by securing insurance coverage or, to the extent
Legally Permissible (as defined below), securing a self-insurance certificate in
one or more states. For purposes of this Section 5.11(a), "Legally Permissible"
shall be determined on a state-by-state basis, and shall mean that
administration of Avaya WCP Claims by Avaya is permissible under the applicable
state's workers' compensation laws (taking into account all relevant facts,
including that Avaya may have a self-insurance certificate in that state).

         (b) COOPERATION. Each party shall fully cooperate with the other with
respect to the administration and reporting of Avaya WCP Claims and the transfer
of the administration of any Avaya WCP Claims to Avaya as determined under this
Section 5.11. Upon the request of Avaya, Lucent will make reasonable efforts to
support any application Avaya may make for a self-insurance certificate in one
or more states.

         (c) AT&T LIABILITY. Avaya shall protect and hold Lucent harmless from
and against all Liabilities Lucent may incur to AT&T Corp. in respect of Avaya
WCP Claims.

     5.12 LUCENT EMPLOYEE ASSISTANCE PROGRAM. Effective Immediately after the
Distribution Date, Avaya shall contract with an employee assistance program
vendor to provide employee assistance program services to Avaya Individuals. As
of the Close of the Distribution Date, the Lucent Employee Assistance Program
shall cease to have any responsibility to provide employee assistance services
for any Avaya Individuals. Lucent shall make reasonable transitional
arrangements to provide adequately for the continuation of services for Avaya
Individuals who are in an active treatment program as of the Distribution Date
through December 31, 2000.

     5.13 UNEMPLOYMENT INSURANCE TAX MANAGEMENT PROGRAM.

     Lucent shall use its reasonable best efforts to cause its agreement with
its unemployment

                                      -23-
<PAGE>   33
insurance tax management vendor and any successor thereto to permit Avaya to
participate in the terms and conditions of such agreements from Immediately
after the Distribution Date through December 31, 2000. These efforts shall
substantially conform to the guidelines set forth in Section 5.6(a) as if such
agreements were ASO Contracts. Lucent shall use its reasonable best efforts to
cause such agreements to provide that Avaya's participation shall include
administration of all unemployment compensation claims of Avaya Individuals and
other employees and former employees of Avaya and the Avaya Entities, regardless
of whether such claims were filed before, on, or after the Distribution Date.

     5.14 ADMINISTRATION.

     (a) (i) COORDINATION OF BENEFITS FOR SPOUSES, DEPENDENTS AND DOMESTIC
PARTNERS. Effective as of January 1, 2001, Avaya shall cause the Avaya Health
and Welfare Plans to permit eligible Avaya Individuals to cover their lawful
spouses and their domestic partners as dependents if such lawful spouses and
domestic partners are active or retired Lucent employees. As of the first
January 1 that occurs on or after the Distribution Date, Lucent shall cause the
Lucent Health and Welfare Plans to permit eligible Lucent and Lucent Entity
employees to cover their lawful spouses or their domestic partners as dependents
if such lawful spouses or domestic partners are active or retired Avaya
employees. All benefits provided under either the Avaya Health and Welfare Plans
or the Lucent Health and Welfare Plans to a lawful spouse or domestic partner
dependent of the other company's plans shall be coordinated pursuant to the
terms and conditions of the applicable Health and Welfare Plans as in effect
from time to time.

               (ii) HCFA DATA MATCH. Immediately after the Distribution Date,
Avaya shall assume all Liabilities relating to, arising out of or resulting from
claims verified by Lucent or Avaya under the HCFA data match reports that relate
to Avaya Individuals. Avaya and Lucent shall share all information necessary to
verify HCFA data match reports regarding Avaya Individuals. Avaya shall not
change any employee identification numbers assigned by Lucent without notifying
Lucent of the change and the new Employee Identification Number. To the extent
that Lucent enters into any settlement negotiations between its health plan
carriers or claims administrators and HCFA before the end of the Represented
Transition Period, Avaya shall have the right to participate in such
negotiations.

          (b) OTHER POST-DISTRIBUTION TRANSITIONAL RULES.

               (i) HEALTH AND WELFARE PLANS SUBROGATION RECOVERY. After December
31, 2000, Lucent shall pay to Avaya or the Avaya Nonrepresented Health VEBA (as
appropriate) any amounts Lucent recovers from time to time through subrogation
or otherwise for claims incurred by or reimbursed to any Avaya Individual. If
Avaya recovers any amounts through subrogation or otherwise for claims incurred
by or reimbursed to employees and former employees of Lucent or a Lucent Entity
and their respective beneficiaries and dependents (other than Avaya
Individuals), Avaya shall pay such amounts to Lucent or the Lucent
Nonrepresented Health VEBA (as appropriate).

               (ii) EXCHANGE OF HISTORICAL DATA. Lucent acknowledges that Lucent
shall

                                      -24-
<PAGE>   34
have access to medical claims and eligibility data for Avaya employees from the
Medstat System 2 through December 31, 2000. Lucent will allow Avaya to make
written requests for this historical data until June 30, 2001. Lucent will use
its best efforts to respond to complete requests. If any Avaya request must be
referred to Medstat programmers because the request is outside the capabilities
of System 2 or otherwise cannot be completed by Lucent, then any Medstat charges
for such services will be paid by Avaya.

     5.15 APPLICATION OF ARTICLE V TO AVAYA ENTITIES. Any reference in this
Article V to "Avaya" shall include a reference to an Avaya Entity when and to
the extent Avaya has caused the Avaya Entity to (a) become a party to a vendor
contract, group insurance contract, or HMO letter agreement associated with an
Avaya Health and Welfare Plan, (b) become a self-insured entity for the purposes
of one or more Avaya Health and Welfare Plans, (c) assume all or a portion of
the liabilities or administrative responsibilities for benefits which arose
before the Close of the Distribution Date under a Lucent Health and Welfare Plan
and which were expressly assumed by Avaya pursuant to the terms of this
Agreement, or (d) take any other action, extend any coverage, assume any other
liability or fulfill any other responsibility that Avaya would otherwise be
required to take under the terms of this Article V, unless it is clear from the
context that the particular reference is not intended to include an Avaya
Entity. In all such instances in which a reference in this Article V to "Avaya"
includes a reference to an Avaya Entity, Avaya shall be responsible to Lucent
for ensuring that the Avaya Entity complies with the applicable terms of this
Agreement and the Avaya Individuals allocated to such Avaya Entity shall have
the same rights and entitlements to benefits under the applicable Avaya Health
and Welfare Plans that the Avaya Individual would have had if he or she had
instead been allocated to Avaya.

     5.16 LUCENT WORK & FAMILY PROGRAMS. Effective Immediately after the
Distribution Date, Avaya shall contract with a national dependent care resource
and referral vendor to provide a family resource program to Avaya Individuals.
In addition, Immediately after the Distribution Date, Avaya shall provide an
adoption reimbursement program to Avaya Individuals and shall assume
responsibility for any claims of Avaya Individuals that relate to any adoption
not finalized prior to the Close of the Distribution Date. As of the Close of
the Distribution Date, the Lucent Technologies Inc. Work and Family Program
shall no longer have any responsibility to provide the Lucent Technologies Inc.
Family Resource Program or coverage under the Lucent Technologies Inc. Adoption
Assistance Plan for any Avaya Individuals; provided, however, that any case that
was opened by an Avaya Individual under the Lucent Technologies Inc. Family
Resource Program prior to the Close of the Distribution Date shall continue to
be covered under the Lucent Technologies Inc. Family Resource Program until
December 31, 2001.

                                   ARTICLE VI
          EXECUTIVE BENEFITS, NON-EMPLOYEE DIRECTOR BENEFITS, AND OTHER
                            STOCK-BASED COMPENSATION

     6.1 ASSUMPTION OF OBLIGATIONS. Effective Immediately after the Distribution
Date,

                                      -25-
<PAGE>   35
Avaya and the Avaya Entities shall assume and be solely responsible for all
Liabilities to or relating to Avaya Individuals under all Lucent Executive
Benefit Plans.

     6.2 LUCENT SHORT TERM INCENTIVE PLAN. Lucent and Avaya shall cooperate in
determining, with respect to all Officer Awards that would otherwise be payable
under the Lucent Short Term Incentive Plan to Avaya Individuals for the 2000
performance year, (a) the extent to which established performance criteria (as
interpreted by Lucent and Avaya, in their discretion, after taking into account
the effects of the Distribution) have been met and (b) the payment level for
each such Avaya Individual. Avaya shall be responsible for paying such Officer
Awards in an aggregate amount at least equal to the portion of the Lucent
commitment, as described on Schedule III hereto, attributable to Avaya
Individuals. Avaya shall make such payment prior to December 15, 2000.

     6.3 LUCENT STOCK AWARD PLANS. Lucent and Avaya shall use their reasonable
best efforts to take all actions necessary or appropriate so that each
outstanding Award granted under any Lucent Stock Award Plan held by any Avaya
Individual shall be replaced as set forth in this Section 6.3 with an Award
under the Avaya Stock Award Plan.

     (a) STOCK OPTIONS. The Compensation Committee of Lucent's Board of
Directors shall cause each Award consisting of a Lucent Option that is
outstanding and not vested as of the Close of the Distribution Date and is held
by an Avaya Individual to be replaced, effective Immediately after the
Distribution Date, with an Avaya Option under an Avaya Stock Award Plan. Such
Avaya Option shall provide for the purchase of a number of shares of Avaya
Common Stock equal to the number of shares of Lucent Common Stock subject to
such Lucent Option as of the Close of the Distribution Date, multiplied by the
Ratio, with fractional shares rounded down to the nearest whole share. The
per-share exercise price of such Avaya Option shall equal the per-share exercise
price of such Lucent Option as of the Close of the Distribution Date divided by
the Ratio. Each such Avaya Option shall otherwise have the same terms and
conditions as were applicable to the corresponding Lucent Option as of the Close
of the Distribution Date, except that references to Lucent and its Affiliates
shall be amended to refer to Avaya and its Affiliates. Subject to applicable law
in non-U.S. jurisdictions, outstanding unvested Substitute Awards under Lucent
Stock Award Plans shall be adjusted with the aim of achieving equivalent
treatment as described above.

     The Compensation Committee of Lucent's Board of Directors shall cause each
Award consisting of a Lucent Option that is outstanding and vested as of the
Close of the Distribution Date and is held by an Avaya Individual to be
adjusted in the same manner as Lucent Options held by optionees who will remain
Lucent employees Immediately after the Distribution Date. For purposes of such
vested options, the Distribution shall not be treated as a termination of
employment of Avaya Individuals, and employment with Avaya and its Affiliates
will be treated as employment with Lucent. Subject to applicable law in
non-U.S. jurisdictions, outstanding vested Substitute Awards under Lucent Stock
Award Plans shall be adjusted with the aim of achieving equivalent treatment as
described above.

     (b) RESTRICTED STOCK AND RESTRICTED STOCK UNITS. The Compensation Committee
of Lucent's Board of Directors shall cause each Award that consists of
non-vested restricted shares of Lucent Common Stock or restricted stock units
relating to shares of Lucent Common Stock that is outstanding as of the Close of
the Distribution Date and is held by an Avaya Individual to be replaced,
effective Immediately after the Distribution Date, with a new Award under an
Avaya Stock Award Plan consisting of a number of non-vested restricted shares of
Avaya Common Stock and/or restricted stock units relating to shares of Avaya
Common Stock equal to the number of non-vested restricted shares or restricted
stock units of Lucent Common Stock constituting such Award as of the Close of
the Distribution Date multiplied by the Ratio, with fractional shares rounded
down. Each such replacement Award shall otherwise have the same terms and
conditions as were applicable to the corresponding Lucent Award as of the Close
of

                                      -26-
<PAGE>   36
the Distribution Date, except that references to Lucent and its Affiliates shall
be amended to refer to Avaya and its Affiliates and dividend equivalent
payments, if any, shall be payable after the Distribution Date with reference to
dividends on Avaya Common Stock.

     (c) Lucent, in its sole discretion, shall determine the amount of any
Performance Share payments to be made to Avaya Individuals for the 1998 through
2000 cycle. Lucent shall provide information to Avaya regarding the accrual of
any Performance Share payments for the 1999 through 2001 cycle and Avaya, in its
sole discretion, shall determine the amount of any Performance Share payments
for such individuals for the 1999 through 2001 cycle. Avaya shall be responsible
for making such Performance Share payments for Avaya Individuals for both the
1998 through 2000 and the 1999 through 2001 Performance Share cycles.

     6.4 LUCENT DEFERRAL PLAN. Each Avaya Individual and any Avaya Nonemployee
Director who has a deferred Lucent share unit account under the Lucent Deferral
Plan shall be permitted an irrevocable election to have the share units in such
account converted to their cash value and transferred to the cash account under
the Lucent Deferral Plan, which election shall be made in accordance with
procedures established by Lucent, in its sole discretion, before and effective
as of the Close of the Distribution Date. Immediately after the Distribution
Date, the balance of any Avaya Individual in either a Lucent share unit account
or a cash account under the Lucent Deferral Plan as of the Close of the
Distribution Date shall be transferred to a Avaya share unit account or cash
account, respectively, under the Avaya Deferral Plan, with a number of Avaya
share units equal to the number of Lucent share units under the Lucent Deferral
Plan as of the Close of the Distribution Date multiplied by the Ratio.

     6.5 NON-EMPLOYEE DIRECTOR BENEFITS. As of the Distribution Date, Avaya
shall assume and be solely responsible for all Liabilities under the
Non-Employee Director Plan to or relating to Avaya Non-Employee Directors.

     6.6 RABBI TRUST.

         (a) ESTABLISHMENT OF MIRROR RABBI TRUST. Effective no later than
Immediately after the Distribution Date, Avaya shall establish, or cause to be
established, the Avaya Rabbi Trust as a grantor trust subject to Code
Sections 671 et seq., which shall be substantially similar in all Material
Features to the Lucent Rabbi Trust, other than the definitions of the terms
"potential change in control" and "change in control." Avaya shall appoint as
trustee under the Avaya Rabbi Trust the then-current trustee of the Lucent Rabbi
Trust.

         (b) FUNDING OF AVAYA RABBI TRUST.

     (i) As soon as practicable after the Close of the Distribution Date, Lucent
shall determine the amount of the liabilities under the Lucent Executive
Benefits Plans that are payable from the Lucent Rabbi Trust as of the
Distribution Date and the amount of such liabilities attributable to Avaya
Individuals. Lucent shall then cause the trustee of the Lucent Rabbi Trust to
transfer to the trustee of the Avaya Rabbi Trust an amount in cash equal to the
present value of liabilities attributable to Avaya Individuals, to the extent
such liabilities are funded under the Lucent Rabbi

                                      -27-
<PAGE>   37
Trust as of the Distribution Date. For purposes of this Section 6.6(b)(i),
liabilities shall be determined based upon the "Full Funding Amount" as defined
in Section 2.5 of the Lucent Rabbi Trust.

     (ii) As of the Distribution Date, Avaya and Lucent shall identify the Avaya
Individuals and other individuals insured by trust-owned life insurance polices
held by the trustee of the Lucent Rabbi Trust and (after any transfers described
in Section 6.6(b)(i)) the trustee of the Avaya Rabbi Trust, and shall share (and
shall cause the trustees of their respective Rabbi Trusts to share) such
information as may be necessary for each to determine when and whether such
individuals are deceased.

     6.7 LUCENT SPLIT DOLLAR LIFE INSURANCE. Lucent and Avaya shall take all
actions necessary or appropriate to assign to Avaya, effective as of the
Distribution Date, Lucent's rights and interests, to the extent attributable to
Avaya Individuals, in (a) the split dollar life insurance policies under the
Executive Life Insurance Program issued by Metropolitan Life Insurance
Company,(b) any additional split dollar life insurance program that may be
implemented by Lucent before the Close of the Distribution Date, with respect to
Avaya Individuals, effective Immediately after the Distribution Date, and (c)
under the Lucent Non-Employee Director Plan issued by Hartford Life Insurance
Company effective as of the Distribution Date (such policies, the "Assigned
Split Dollar Policies"). Such actions shall include Avaya's acceptance of any
collateral assignments, policy endorsements or such other documentation executed
by or on behalf of Avaya Individuals and Avaya Non-Employee Directors, or any
trustee of any trust to which such individual's policy rights or incidents of
ownership under the Assigned Split Dollar Policies have been assigned, and
Avaya's entering into such agreements as may be necessary to fulfill any
obligations of Lucent to any insurance company or insurance agent or broker
under the Assigned Split Dollar Policies. From and after the date of the
assignment of any Assigned Split Dollar Policy to Avaya, Avaya shall assume and
be solely responsible for all Liabilities, and shall be entitled to all
benefits, of Lucent under such policy and under the Executive Life Insurance
Program, the Lucent Non-Employee Director Plan and any additional split dollar
life insurance program that may be implemented by Lucent before the Close of the
Distribution Date, as the case may be, with respect to such policies, and any
related agreements entered into by Avaya Individuals or Avaya Non-Employee
Directors. This Section 6.7 shall not apply to the split dollar life insurance
policies purchased under the Lucent Technologies Inc. Voluntary Life Insurance
Plan, which shall be retained by Lucent.

                                   ARTICLE VII
                             MISCELLANEOUS BENEFITS

     7.1 TRANSFER OF STOCK PURCHASE PLAN RECORDKEEPING ACCOUNTS. Lucent shall
cause the recordkeeping accounts under the Lucent Stock Purchase Plan of all
Avaya Individuals to be transferred, as of the Close of the Distribution Date or
as soon as practicable thereafter, to, and Avaya shall cause the accounts to be
accepted by, the recordkeeper for the Avaya Stock Purchase Plan. Avaya shall use
its reasonable best efforts to enter into agreements satisfactory to Avaya

                                      -28-
<PAGE>   38
with the recordkeeper of the Lucent Stock Purchase Plan to ensure the transfer
and maintenance of the participant records. Through the end of the Represented
Transition Period, Avaya shall use a recordkeeper and an enrollment vendor under
the Avaya Stock Purchase Plan compatible with the recordkeeper and enrollment
vendor under the Lucent Stock Purchase Plan.

     7.2 SERVICE ANNIVERSARY AND RETIREMENT AWARD PROGRAM.

         (a) Before the Close of the Distribution Date, at the request of Avaya,
Lucent shall use its reasonable best efforts to amend the service anniversary
merchandise vendor contract in existence as of the date of this Agreement and
related to the Lucent Service Anniversary and Retirement Award Program to permit
Avaya and the Avaya Entities to participate in the terms and conditions of such
contract effective Immediately after the Distribution Date. These efforts shall
substantially conform with the guidelines set forth in Section 5.6(a) as if the
service anniversary merchandise vendor contract were an ASO Contract.

         (b) Avaya and the Avaya Entities may provide to their employees service
anniversary merchandise bearing the name and/or logo of Lucent ordered by Lucent
before the date of this Agreement and delivered under the Avaya Service
Anniversary and Retirement Award Program to Avaya Individuals and other
employees and former employees of Avaya and the Avaya Entities whose service
anniversary occurs on or before December 31, 2000, subject to the terms and
conditions of any separate agreement between Lucent and Avaya regarding the use
of the corporate names, logos, service marks and other intellectual property of
Lucent and a Lucent Entity. No service anniversary merchandise bearing the
corporate name and/or logo of Lucent shall be delivered to any Avaya Individuals
or other employees and former employees of Avaya and the Avaya Entities with
respect to a service anniversary on or after January 1, 2001, without the
express written consent of Lucent.

     7.3 2000 INCENTIVE COMPENSATION PAYMENTS. Avaya shall be responsible for
paying 2000 short term incentive compensation payments to Avaya Individuals in
an amount at least equal to the portion of the Lucent commitment, as described
on Schedule III hereto, attributable to Avaya Individuals. Avaya shall be
responsible for making such payment prior to December 15, 2000. Lucent and Avaya
shall cooperate in determining the extent to which performance awards shall be
paid to Represented Employees for the 2000 performance year and Avaya shall make
such payment prior to December 15, 2000.

                                  ARTICLE VIII
                           GENERAL AND ADMINISTRATIVE

         8.1 ACTUARIAL AND ACCOUNTING METHODOLOGIES AND ASSUMPTIONS. For
purposes of this Agreement, unless specifically indicated otherwise: (i) all
actuarial methodologies and assumptions used for a particular Plan shall (except
to the extent otherwise determined by Lucent and Avaya to be reasonable or
necessary) be substantially the same as those used in the actuarial valuation of
that Plan used to determine minimum funding requirements under ERISA Section 302
and Code Section 412 for 2000, or, if such Plan is not subject to such minimum
funding requirements, used

                                      -29-
<PAGE>   39
to determine Lucent's deductible contributions under Code Section 419A or, if
such Plan is not subject to Code Section 419A, the assumptions used to prepare
Lucent's audited financial statements for 2000, as the case may be; and (ii) the
value of plan assets shall be the value established for purposes of audited
financial statements of the relevant plan or trust for the period ending on the
date as of which the valuation is to be made. Avaya Liabilities relating to,
arising out of or resulting from the status of Avaya and the Avaya Entities as
Participating Companies in Lucent Health and Welfare Plans, as provided for in
Section 2.2 and all accruals relating thereto shall be determined by Lucent
using actuarial assumptions and methodologies (including with respect to
demographics, medical trends and other relevant factors) determined by Lucent in
a manner consistent with Lucent's practice as in effect on the Distribution Date
and in conformance with the generally accepted actuarial principles promulgated
by the American Academy of Actuaries, the Code, ERISA, and/or generally accepted
accounting principles, as applicable, in each case as interpreted by Lucent
consistent with past practice. Except as otherwise contemplated by this
Agreement or as required by law, all determinations as to the amount or
valuation of any assets of or relating to any Lucent Plan (whether or not such
assets are being transferred to an Avaya Plan) shall be made pursuant to
procedures to be established by the parties before the Distribution Date.

     8.2 SHARING OF PARTICIPANT INFORMATION. Lucent and Avaya shall share,
Lucent shall cause each applicable Lucent Entity to share, and Avaya shall cause
each applicable Avaya Entity to share, with each other and their respective
agents and vendors (without obtaining releases) all participant information
necessary for the efficient and accurate administration of each of the Lucent
Plans and the Avaya Plans during the respective Transition Periods applicable to
such Plans, and with respect to each of the Lucent Health and Welfare Plans and
Avaya Health and Welfare Plans, Lucent and Avaya and their respective authorized
agents shall, subject to applicable laws on confidentiality, be given reasonable
and timely access to, and may make copies of, all information relating to the
subjects of this Agreement in the custody of the other party, to the extent
necessary for such administration.

     8.3 REPORTING, DISCLOSURE AND COMMUNICATIONS TO PARTICIPANTS. While Avaya
is a Participating Company in the Lucent Health and Welfare Plans, Avaya shall
take, and shall cause each other applicable Avaya Entity to take, all actions
necessary or appropriate to facilitate the distribution of all Lucent Health and
Welfare Plan-related communications and materials to employees, participants and
beneficiaries, including summary plan descriptions and related summaries of
material modification, summary annual reports, and notices for the Lucent Plans.
Avaya shall pay Lucent the cost relating to the copies of all such documents
provided to Avaya, except to the extent such costs are charged pursuant to an
Ancillary Agreement. Avaya shall assist, and Avaya shall cause each other
applicable Avaya Entity to assist, Lucent in complying with all reporting and
disclosure requirements of ERISA, including the preparation of Form 5500 annual
reports for the Lucent Health and Welfare Plans, where applicable.

     8.4 NON-TERMINATION OF EMPLOYMENT; NO THIRD-PARTY BENEFICIARIES. No
provision of this Agreement or the Contribution and Distribution Agreement shall
be construed to create any right, or accelerate entitlement, to any compensation
or benefit whatsoever on the part of any Avaya Individual or other future,
present or former employee of Lucent, a Lucent

                                      -30-
<PAGE>   40
Entity, Avaya, or an Avaya Entity under any Lucent Plan or Avaya Plan or
otherwise. Without limiting the generality of the foregoing: (i) neither the
Distribution nor the termination of the Participating Company status of Avaya or
an Avaya Entity shall cause any employee to be deemed to have incurred a
termination of employment or layoff which entitles such individual to the
commencement of benefits under any of the Lucent Plans, any of the Avaya Plans,
or any of the Individual Agreements; and (ii) except as expressly provided in
this Agreement, nothing in this Agreement shall preclude Avaya, at any time
after the Close of the Distribution Date, from amending, merging, modifying,
terminating, eliminating, reducing, or otherwise altering in any respect any
Avaya Plan, any benefit under any Plan or any trust, insurance policy or funding
vehicle related to any Avaya Plan.

     8.5 PLAN AUDITS.

         (a) AUDIT RIGHTS WITH RESPECT TO THE ALLOCATION OR TRANSFER OF PLAN
ASSETS. The allocation of Pension Plan assets and liabilities pursuant to
Section 3.2, the transfer of assets from Lucent VEBAs pursuant to Sections 5.3
and 5.4, the transfer of RFA assets pursuant to Section 5.4 and the transfer of
assets from the Lucent Rabbi Trust pursuant to Section 6.6 shall be audited on
behalf of both Lucent and Avaya by the consulting firm of William M. Mercer,
Incorporated. The scope of such audit shall be limited to the accuracy of the
final data relied upon and the accuracy of the computation and adherence to the
methodology specified in this Agreement and, except as set forth in the last
sentence of this Section 8.5(a), such audit shall not be binding on the parties.
The auditing firm shall provide its report to both Lucent and Avaya. No other
audit shall be conducted with respect to the transfer or allocation of Plan
assets. The costs of such audit shall be shared proportionately to the asset
split between Lucent and Avaya, or, at each company's discretion and to the
extent allocable thereto, by their respective Pension Plans. To the extent such
audit recommends a change to the value of assets allocated to any Avaya Plan of
less than 0.25 % of the amount originally determined by Lucent's actuaries under
each of Sections 3.2, 5.3, 5.4, and 6.6, as applicable to each transfer, the
original determination shall be binding on the parties and shall not be subject
to the dispute resolution process provided under the Contribution and
Distribution Agreement. To the extent such audit recommends such a change of
0.25% or more, any unresolved dispute between the parties as to whether and how
to make any change in response to such recommendation shall be subject to the
dispute resolution process provided under the Contribution and Distribution
Agreement.

         (b) AUDIT RIGHTS WITH RESPECT TO INFORMATION PROVIDED.

               (i) Each of Lucent and Avaya, and their duly authorized
representatives, shall have the right to conduct audits with respect to all
information provided to it by the other party. The party conducting the audit
(the "Auditing Party") shall have the sole discretion to determine the
procedures and guidelines for conducting audits and the selection of audit
representatives under this Section 8.5(b); provided, that audits with respect to
the allocation or transfer of Plan assets and liabilities shall be subject only
to Section 8.5(a). The Auditing Party shall have the right to make copies of any
records at its expense, subject to the confidentiality provisions set forth in
the Contribution and Distribution Agreement, which are incorporated by reference
herein. The party being audited shall provide the Auditing Party's
representatives with

                                      -31-
<PAGE>   41
reasonable access during normal business hours to its operations, computer
systems and paper and electronic files, and provide workspace to its
representatives. After any audit is completed, the party being audited shall
have the right to review a draft of the audit findings and to comment on those
findings in writing within ten business days after receiving such draft.

               (ii) The Auditing Party's audit rights under this Section 8.5(b)
shall include the right to audit, or participate in an audit facilitated by the
party being audited, of any Subsidiaries and Affiliates of the party being
audited and of any benefit providers and third parties with whom the party being
audited has a relationship, or agents of such party, to the extent any such
persons are affected by or addressed in this Agreement (collectively, the
"Non-parties"). The party being audited shall, upon written request from the
Auditing Party, provide an individual (at the Auditing Party's expense) to
supervise any audit of a Non-party. The Auditing Party shall be responsible for
supplying, at the Auditing Party's expense, additional personnel sufficient to
complete the audit in a reasonably timely manner. The responsibility of the
party being audited shall be limited to providing, at the Auditing Party's
expense, a single individual at each audited site for purposes of facilitating
the audit.

         (c) AUDITS REGARDING VENDOR CONTRACTS. From Immediately after the
Distribution Date through December 31, 2000, Lucent and Avaya and their duly
authorized representatives shall have the right to conduct joint audits with
respect to any vendor contracts that relate to the Lucent Health and Welfare
Plans. The scope of such audits shall encompass the review of all
correspondence, account records, claim forms, canceled drafts (unless retained
by the bank), provider bills, medical records submitted with claims, billing
corrections, vendor's internal corrections of previous errors and any other
documents or instruments relating to the services performed by the vendor under
the applicable vendor contracts. Lucent and Avaya shall agree on the performance
standards, audit methodology, auditing policy and quality measures and reporting
requirements relating to the audits described in this Section 8.5 and the manner
in which costs incurred in connection with such audits will be shared.

     8.6 BENEFICIARY DESIGNATIONS. All beneficiary designations made by Avaya
Individuals for Lucent Plans shall be transferred to and be in full force and
effect under the corresponding Avaya Plans until such beneficiary designations
are replaced or revoked by the Avaya Individual who made the beneficiary
designation.

     8.7 REQUESTS FOR IRS RULINGS AND DOL OPINIONS.

         (a) COOPERATION. Avaya shall cooperate fully with Lucent on any issue
relating to the transactions contemplated by this Agreement for which Lucent
elects to seek a determination letter or private letter ruling from the IRS or
an advisory opinion from the DOL. Lucent shall cooperate fully with Avaya with
respect to any request for a determination letter or private letter ruling from
the IRS or advisory opinion from the DOL with respect to any of the Avaya Plans
relating to the transactions contemplated by this Agreement.

         (b) APPLICATIONS. (I) Lucent and Avaya shall make such applications to
regulatory agencies, including the IRS and DOL, as may be necessary to ensure
that any transfers

                                      -32-
<PAGE>   42
of assets from the Lucent Nonrepresented Health VEBA and the Lucent
Postretirement Life Trust to the Avaya Nonrepresented Health VEBA and the Avaya
Postretirement Life Trust will neither (i) result in any adverse tax, legal or
fiduciary consequences to Lucent and Avaya, the Lucent Nonrepresented Health
VEBA and the Lucent Postretirement Life Trust, the Avaya Nonrepresented Health
VEBA and the Avaya Postretirement Life Trust, or any participant therein or
beneficiaries thereof, or any successor welfare benefit funds established by or
on behalf of Avaya, or the trustees of such trusts, nor (ii) contravene any
statute, regulation or technical pronouncement issued by any regulatory agency.
Within 60 days after the Close of the Distribution Date, Avaya shall prepare and
file all forms required to obtain favorable tax-exempt determination letters
from the IRS for the Avaya Postretirement Health and Postretirement Life Trusts.
Avaya and Lucent agree to cooperate with each other to fulfill any filing and/or
regulatory reporting obligations with respect to such transfers.

               (ii) Promptly after the Distribution Date, Avaya will submit its
Pension and Savings Plans to the IRS for favorable determination letters as to
their qualified status under section 401(a) of the Code and the tax-exempt
status of the trusts under such Plans under section 501(a) of the Code, and will
make such changes as may be reasonably required by the IRS as a condition to the
grant of favorable determination letters.

         (c) LIFE INSURANCE. To the extent the transfer or allocation of all or
a portion of any life insurance policies results in any adverse tax or legal
consequences, including (i) any finding that such transfer results in the
creation of a modified endowment contract within the meaning of Code Section
7702A, a transfer for value within the meaning of Code Section 101(a), or a lack
of insurable interest for either Lucent or Avaya (or their respective trusts, if
any), or (ii) multiple claims for insurance proceeds, Lucent and Avaya shall
take such steps as may be necessary to contest any such finding and, to the
extent of any final determination that such adverse tax or legal consequences
will result, Lucent and Avaya shall make such further adjustments so as to place
both parties in the proportionate financial position that they each would have
been in relative to the other but for such adverse tax or legal consequences.

         8.8 FIDUCIARY MATTERS. Lucent and Avaya each acknowledges that actions
required to be taken pursuant to this Agreement may be subject to fiduciary
duties or standards of conduct under ERISA or other applicable law, and no party
shall be deemed to be in violation of this Agreement if it fails to comply with
any provisions hereof based upon its good faith determination that to do so
would violate such a fiduciary duty or standard.

     8.9 COLLECTIVE BARGAINING.

     (a) Lucent and Avaya are parties to a National Memorandum of Understanding
("MOU") with the Communications Workers of America (CWA) and the International
Brotherhood of Electrical Workers (IBEW), dated May 30, 1998. The National MOU
settles certain terms and conditions of employment for represented occupational
employees of Lucent and Avaya. The National MOU, and the local collective
bargaining agreements (CBAs) which it amends and supplements, expire on May 31,
2003.

     (b) The parties agree that for the life of the National MOU, it shall
continue to

                                      -33-
<PAGE>   43
apply to both companies according to its terms and that no changes may be made
to it without the consent of both Lucent and Avaya. The parties further agree
that for the life of any CBA covering a bargaining unit of represented
occupational employees of both Lucent and Avaya, any proposed changes to the
CBA(s) other than those contained in the National MOU shall require reasonable
advance notice to the other party, and the opportunity to participate in any
bargaining that may occur with the union(s).

     (c) To the extent that any provisions of this Agreement are inconsistent
with the National MOU or any CBA which covers a bargaining unit of represented
occupational employees of both Lucent and Avaya, the provisions of the National
MOU and/or the CBA(s) prevail.

     (d) In the event of a force surplus declaration by either party affecting
represented occupational employees in a bargaining unit containing both Lucent
and Avaya employees, resulting in the involuntary separation of one or more
employees from the rolls of the party not declaring the surplus, the party
declaring the surplus shall bear the cost of any severance payable to such
employee(s).

     8.10 CONSENT OF THIRD PARTIES. If any provision of this Agreement is
dependent on the consent of any third party (such as a vendor) and such consent
is withheld, Lucent and Avaya shall use their reasonable best efforts to
implement the applicable provisions of this Agreement to the full extent
practicable. If any provision of this Agreement cannot be implemented due to the
failure of such third party to consent, Lucent and Avaya shall negotiate in good
faith to implement the provision in a mutually satisfactory manner. The phrase
"reasonable best efforts" as used herein shall not be construed to require the
incurrence of any non-routine or unreasonable expense or liability or the waiver
of any right.

     8.11 QUIET PERIODS. Avaya shall take such action as is necessary to ensure
that participants in the Avaya LTSSP, the Avaya Savings Plan, and the Stock
Award Plans are notified that a quiet period will occur beginning on or about
the Distribution Date, during which changes in investment direction,
withdrawals, exercises and other activity with respect to participants' accounts
and Awards generally will not be permitted.

     8.12 LUCENT'S AND AVAYA'S GENERAL OBLIGATIONS AS PLAN SPONSORS. Lucent and
Avaya, respectively, shall continue to administer, or cause to be administered,
in accordance with their terms and applicable law, the Deferral Plan, the
Executive Benefit Plans, the Non-U.S. Plans, the HCRA, the Health and Welfare
Plans, the LESOP, the Pension Plans, the Savings Plans, the Stock Award Plans,
and any other Plan, and shall have the sole discretion and authority to
interpret such Plans as set forth therein.

     8.13 ADJUSTMENTS TO PLAN TRANSFERS. In the event of transfers of employment
status, or corrections to data, calculations or methods used to calculate any
Liabilities or assets transferred to the trust relating to an Avaya Plan from
the trust relating to the corresponding Lucent Plan that occur prior to May 31,
2003, such Liabilities and assets shall be recomputed, ab initio, so as to place
each such trust in the position it would have been in, had the initial asset

                                      -34-
<PAGE>   44
transfer been made in accordance with such recomputed amount of assets. Any such
adjustments to amounts transferred pursuant to this Agreement from a Lucent Plan
or trust thereunder to an Avaya Plan or a trust thereunder shall be made between
such Plans or trusts. If an employee assigned to either Avaya or Lucent is not
correctly reported on the records of any Plan, any Liability arising from such
error shall be the responsibility of the employer of the individual on the date
such error is identified, or of a Plan sponsored by such employer.
Determinations of what entity employs or employed a particular individual shall
be made by reference to the applicable legal entity and/or other appropriate
accounting code, to the extent possible.

                                   ARTICLE IX
                                  MISCELLANEOUS

     9.1 NON-U.S. PLANS. Schedule IV sets forth the principles that will govern
Lucent and Avaya's treatment of Non-U.S. Plans.

     9.2 EFFECT IF DISTRIBUTION DOES NOT OCCUR. If the Distribution does not
occur, then all actions and events that are, under this Agreement, to be taken
or occur effective as of the Close of the Distribution Date, Immediately after
the Distribution Date, or otherwise in connection with the Distribution, shall
not be taken or occur except to the extent specifically agreed by Avaya and
Lucent.

     9.3 RELATIONSHIP OF PARTIES. Nothing in this Agreement shall be deemed or
construed by the parties or any third party as creating the relationship of
principal and agent, partnership or joint venture between the parties, it being
understood and agreed that no provision contained herein, and no act of the
parties, shall be deemed to create any relationship between the parties other
than the relationship set forth herein.

     9.4 AFFILIATES. Each of Lucent and Avaya shall cause to be performed, and
hereby guarantees the performance of, all actions, agreements and obligations
set forth in this Agreement to be performed by a Lucent Entity or an Avaya
Entity, respectively.

     9.5 INCORPORATION OF CONTRIBUTION AND DISTRIBUTION AGREEMENT PROVISIONS.
The following provisions of the Contribution and Distribution Agreement are
hereby incorporated herein by reference, and unless otherwise expressly
specified herein, such provisions shall apply as if fully set forth herein
(references in this Section 9.5 to an "Article" or "Section" shall mean Articles
or Sections of the Contribution and Distribution Agreement, and, except as
expressly set forth below, references in the material incorporated herein by
reference shall be references to the Contribution and Distribution Agreement):
Article V (relating to Mutual Releases and Indemnification); Article VIII
(relating to Exchange of Information and Confidentiality); Article IX (relating
to Dispute Resolution); Article X (relating to Further Assurances and Additional
Covenants); Article XI (relating to Termination); and Article XII (relating to
Miscellaneous) other than Section 12.2 (relating to Governing Law).

                                      -35-
<PAGE>   45
IN WITNESS WHEREOF, the parties have caused this Employee Benefits Agreement to
be duly executed as of the day and year first above written.

                                              LUCENT TECHNOLOGIES INC.

                                              By: ______________________________

                                              Name:

                                              Title:

                                              AVAYA INC.

                                              By: ______________________________

                                              Name:

                                              Title:

                                      -36-

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