Document:

Form of Award Agreement for 2012 Sales Incentive Program

 Exhibit 10.28 
 AVAYA HOLDINGS CORP. 
 AMENDED AND RESTATED 

2007 EQUITY INCENTIVE PLAN 
 Restricted Stock Unit Award Agreement 
 Avaya Holdings Corp. 

c/o Avaya Inc. 
 211 Mt. Airy Road 

Basking Ridge, New Jersey 07920 

Attn:      Director, Executive Compensation and Benefits 

Ladies and Gentlemen: 
 The
undersigned (i) acknowledges that the undersigned has received an award (the “Award”) of restricted stock units (the “Units”) governed by the terms of the Avaya Holdings Corp. Amended and Restated 2007 Equity Incentive Plan
(the “Plan”), subject to the terms set forth below and in the Plan, which is incorporated herein by reference; and (ii) agrees with Avaya Holdings Corp. (the “Company”) as follows: 

 

	 	1.	Preliminary Matters. Not later than upon the execution of this Agreement and effective as of the date hereof, the undersigned has executed and become a
party to the Management Stockholders’ Agreement, dated October 26, 2007 by and among the Company and certain stockholders of the Company (the “Stockholders’ Agreement”), by and among the Company and certain stockholders of
the Company. 

  

	 	2.	Effective Date. Subject to the undersigned’s execution of the documents referenced in Section 1 above, the grant date for the Award is
December 6, 2011. 

  

	 	3.	Shares Subject to Award. The Award consists of the right to receive, on the terms set forth herein and in the Plan and except as otherwise provided in
Section 5 below, one share (a “Share”) of common stock, par value $.001 per share, of the Company (“Stock”) with respect to each Unit forming part of the Award. Subject to Section 5 and subject to adjustment pursuant to
Section 7 of the Plan, the Award covers up to          Units. 

  

	 	4.	Meaning of Certain Terms. Except as otherwise expressly provided, all terms used herein shall have the same meaning as in the Plan.

  

	 	5.	Delivery of Shares. 

  

	 	a.	Vesting. Units that are allocated to undersigned upon achievement of the performance metrics set forth in Schedule I hereto shall vest and become
non-forfeitable on December 6, 2013; provided, however, that vesting shall accelerate upon the earlier occurrence of one of the events described in Section 5.b.i, iii, iv or v below. Notwithstanding the preceding sentence, in the event
(i) the undersigned voluntarily terminates employment without Good Reason or (ii) the undersigned’s employment is terminated for Cause, any Units that are unvested as of the date of termination shall be forfeited and cancelled.

  

	 	b.	 Distribution. With respect to each vested Unit and subject to adjustment pursuant to Section 7 of the Plan, the Company shall
deliver one Share on, or within thirty (30) days before or after, the earliest 

	 	
of (i) an event that is both a “change in control event” (as defined in Treas. Reg. § 1.409A-3(i)(5)(i)) and a “change in control” in which the Company or its
business is acquired that also constitutes a Transfer by the Majority Stockholders of Control of Parent (each such capitalized term as defined in the Management Stockholders’ Agreement) (such event, a “Change in Control”),
(ii) December 6, 2016, (iii) the undersigned’s death or Disability, (iv) termination of the undersigned’s employment without Cause or (v) the undersigned’s voluntary termination of employment for Good Reason.

  

	 	6.	Effect of Covered Transaction. In the event a Covered Transaction that is not a Change in Control occurs prior to December 6, 2016, the Units, unless
previously paid pursuant to Section 5 above, and unless assumed in the transaction, shall automatically be converted into the right to receive from the surviving or acquiring entity (or, if so arranged by the Administrator, from an affiliate
thereof), on the same payment schedule as is specified in Section 5 above and otherwise subject to the terms and conditions of this Award, cash (or, in the Administrator’s discretion, securities or other property, including Stock) on a
basis that in the Administrator’s judgment as closely as possible under the circumstances, and on a basis that complies with the requirements of Section 409A, effectuates the intent of the Award, adjusted in such manner as the
Administrator shall have prescribed prior to the Covered Transaction for notional interest or other notional investment experience for the period between the Covered Transaction and payment. 

 

	 	7.	Dividends, etc. If while the undersigned still holds the Award and prior to delivery of any Shares under the Award, the Company makes a dividend or other
distribution with respect to the Stock, the undersigned shall be entitled, subject to withholding of tax by the Company pursuant to Section 8 below, to a payment in lieu of such dividend or other distribution (which in-lieu-of payment shall be
in cash to the extent the dividend or other distribution was in cash, and otherwise in such form as the Administrator shall determine) equal on a per-Share amount to the per-Share amount of the dividend or other distribution paid by the Company with
respect to one Share of outstanding Stock. 

  

	 	8.	Certain Tax Matters. The undersigned expressly acknowledges that because the Award consists of an unfunded and unsecured promise by the Company to deliver
Shares in the future, subject to the terms hereof, it is not possible to make a so-called “83(b) election” with respect to the Award. The undersigned also expressly acknowledges that the undersigned (i) is subject to FICA tax upon the
distribution of the Units underlying the Award and will promptly pay to the Company, upon demand, the full amount of such tax unless the Company determines instead that it will withhold such tax from other payments owed to the undersigned, and
(ii) will be subject to income tax and related withholding requirements with respect to the Award at such time as cash or property is delivered with respect to the Award (unless required to include amounts in income prior thereto by reason of
Section 409A or otherwise). The undersigned agrees that the undersigned’s rights hereunder are subject to the undersigned promptly paying to the Company in cash (or by such other means as may be acceptable to the Company in its discretion,
including, as the Administrator so determines) all taxes required to be withheld in connection with the Award. 

  

	 	9.	Governing Law. This Agreement and all claims arising out of or based upon this Agreement or relating to the subject matter hereof shall be governed by and
construed in accordance with the domestic substantive laws of the State of Delaware without giving effect to any choice or conflict of laws provision or rule that would cause the application of the domestic substantive laws of any other
jurisdiction. 

  

	 	10.	Timely Execution of Award Agreement. This Agreement must be executed by the recipient in order for any award to be received hereunder. In the event that
the award recipient fails to execute this Agreement within sixty (60) days of presentation of the agreement by the Company, the Company reserves the right to revoke the award offer in its sole discretion. 

 
	
	Very truly yours,
	
	  
	[Recipient’s Name]

 Dated:
                    , 20     
  

			
	 The foregoing Restricted Stock Unit
 Award Agreement is hereby accepted:

	
	AVAYA HOLDINGS CORP.
		
	 By
	 	 

 Schedule I 

 

					
	Recipient Name:	 	  
	  	
			
	Units covered by Award:	 	  
	  	(the “Target Units”)
			
	Recipient’s Theater:	 	  
	  	(the “Applicable Theater”)

 Recipient’s actual allocation of Units shall be determined based upon both (a) Avaya Inc.’s achievement
of specified revenue thresholds during each of the first half of Fiscal Year 2012 and the second half of Fiscal Year 2012, and (b) performance by the Applicable Theater as measured against five performance gateways specified below.

  

	 	I.	Semi-annual Revenue Targets: 

  

	 	a.	In order for any Units to be awarded during the first half of Fiscal Year 2012, Avaya Inc.’s revenue for the first six months of Fiscal Year 2012 must equal or
exceed $            . 

  

	 	b.	In order for any Units to be awarded during the second half of Fiscal Year 2012, Avaya Inc.’s revenue for the last six months of Fiscal Year 2012 must equal or
exceed $            . 

  

	 	II.	Performance Gateways in the Applicable Theater 

  

	 	a.	Set forth below are five metrics, or performance gateways, against which Recipient will be measured in order to be awarded Units. Assuming Avaya Inc. achieves the
revenue target set forth in Section I. above during the applicable semiannual period, Recipient shall be awarded Units with respect to such period as follows: 

 

	 	i.	In the event that the Applicable Theater meets or exceeds three of the five performance gateways during the applicable semiannual period, Recipient shall be awarded 25%
of the Target Units. 

  

	 	ii.	In the event that the Applicable Theater meets or exceeds five of the five performance gateways during the applicable semiannual period, Recipient shall be awarded 50%
of the Target Units. 

 PERFORMANCE GATEWAYS 

 

					
	Focus Area	 	1st Half Target	 	2nd Half TargetForm of 4.625%

 Exhibit 4.1 
 UNLESS THIS CERTIFICATE IS PRESENTED BY AN AUTHORIZED REPRESENTATIVE OF THE DEPOSITORY TRUST COMPANY, A NEW YORK CORPORATION (“DTC”), TO ISSUER OR ITS AGENT FOR REGISTRATION OF TRANSFER,
EXCHANGE OR PAYMENT, AND ANY CERTIFICATE ISSUED IS REGISTERED IN THE NAME OF CEDE & CO. OR IN SUCH OTHER NAME AS IS REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF DTC (AND ANY PAYMENT IS MADE TO CEDE & CO., OR TO SUCH OTHER ENTITY AS
IS REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF DTC), ANY TRANSFER, PLEDGE, OR OTHER USE HEREOF FOR VALUE OR OTHERWISE BY OR TO ANY PERSON IS WRONGFUL INASMUCH AS THE REGISTERED OWNER HEREOF, CEDE & CO., HAS AN INTEREST HEREIN. 

UNLESS AND UNTIL THIS CERTIFICATE IS EXCHANGED IN WHOLE OR IN PART FOR NOTES IN CERTIFICATED FORM, THIS CERTIFICATE MAY NOT BE
TRANSFERRED EXCEPT AS A WHOLE BY DTC TO A NOMINEE THEREOF OR BY A NOMINEE THEREOF TO DTC OR ANOTHER NOMINEE OF DTC OR BY DTC OR ANY SUCH NOMINEE TO A SUCCESSOR OF DTC OR A NOMINEE OF SUCH SUCCESSOR. 

 

			
	REGISTERED	  	REGISTERED
	NO. 000	  	PRINCIPAL AMOUNT
		
	CUSIP No. 26884A AZ6	  	$000,000,000

 ERP OPERATING LIMITED PARTNERSHIP 

4.625% Notes due December 15, 2021 
 ERP Operating Limited Partnership, an Illinois limited partnership (the “Issuer,” which term includes any successor under the Indenture hereinafter referred to), for value received, hereby
promises to pay to Cede & Co. or registered assigns, the principal sum of 000 Hundred Million Dollars on December 15, 2021 (the “Maturity Date”), and to pay interest thereon from December 12, 2011 (or from the most
recent Interest Payment Date to which interest has been paid or duly provided for), semi-annually in arrears on June 15 and December 15 of each year (each, an “Interest Payment Date”), commencing on June 15, 2012, and on the
Maturity Date, at the rate of 4.625% per annum, until payment of said principal sum has been made or duly provided for. 

The interest so payable and punctually paid or duly provided for on any Interest Payment Date and on the Maturity Date will be paid to
the Holder in whose name this Note (or one or more predecessor Notes) is registered at the close of business on the “Record Date” for such payment, which will be the June 1 or December 1 next preceding such Interest Payment Date,
or the Maturity Date, as the case may be. Any interest not so punctually paid or duly provided for shall forthwith cease to be payable to the Holder on such Record Date, and shall be paid to the Holder in whose name this Note (or one or more
predecessor Notes) is registered at the close of business on a subsequent record date for the payment of such defaulted interest (which shall be not more than 15 days and not less than 10 days) prior to the date of the payment of such defaulted
interest) established by notice given by mail by or on behalf of the Issuer to the Holders of the Notes not less than ten days preceding such subsequent record date. Interest on this Note will be computed on the basis of a 360-day year of twelve
30-day months. 
 The principal of this Note payable on the Maturity Date will be paid against presentation and surrender of
this Note at the office or agency of the Issuer maintained for that purpose in the Borough of Manhattan, the City of New York. The Issuer hereby initially designates the Corporate Trust Office of the Trustee in the City of Chicago, and the office or
agency of the Trustee in the Borough of Manhattan, the City of New York, as the offices to be maintained by it where Notes may be presented for payment, registration of transfer or exchange and where notices or demands to or upon the Issuer in
respect of the Notes or the Indenture referred to on the reverse hereof may be served. 
 Interest payable on this Note on any
Interest Payment Date and on the Maturity Date, as the case may be, will be the amount of interest accrued from and including the immediately preceding Interest Payment Date (or from and including December 12, 2011, in the case of the initial
Interest Payment Date) to but excluding the applicable Interest Payment Date or the Maturity Date, as the case may be. If any Interest Payment Date other than the Maturity Date would otherwise be a day that is not a Business Day (as defined below),
such Interest Payment Date will be postponed to 

 
the succeeding Business Day. If the Maturity Date falls on a day that is not a Business Day, principal and interest payable on the Maturity Date will be paid on the succeeding Business Day with
the same force and effect as if it were paid on the date such payment was due, and no interest will accrue on the amount so payable for the period from and after the Maturity Date. “Business Day” means any day, other than a Saturday or
Sunday, that is neither a legal holiday nor a day on which banking institutions in the City of New York or the City of Chicago are authorized or required by law, regulation or executive order to close. 

Payments of principal and interest in respect of this Note will be made to the registered Holder of this Note in such coin or currency as
at the time of payment is legal tender for the payment of public and private debts. 
 Reference is made to the further
provisions of this Note set forth on the reverse hereof. Such further provisions shall for all purposes have the same effect as though fully set forth at this place. 
 This Note shall not be entitled to the benefits of the Indenture referred to on the reverse hereof or be valid or become obligatory for any purpose until the certificate of authentication hereon shall
have been signed by the Trustee under such Indenture. 

*    *    *    *    * 

  
 2 

 IN WITNESS WHEREOF, the Issuer has caused this instrument to be signed manually or by
facsimile by its duly authorized officers. 
  

							
	Dated: December 12, 2011	 		 	ERP OPERATING LIMITED PARTNERSHIP, as Issuer
				
		 		 	By:	 	 EQUITY RESIDENTIAL,
 not
individually but as General Partner

				
		 		 	By:	 	 
		 		 		 	Mark J. Parrell
		 		 	Its:	 	Executive Vice President and Chief Financial Officer
				
		 		 	By:	 	 
		 		 		 	Bruce C. Strohm
		 		 	Its:	 	Executive Vice President, General Counsel and Corporate Secretary

 TRUSTEE’S CERTIFICATE OF AUTHENTICATION 

This is one of the Securities of the series designated herein referred to in the within-mentioned Indenture. 

 

							
		 		 	THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., as Trustee
				
		 		 	By:	 	 
		 		 		 	Authorized Signatory

 [REVERSE OF NOTE] 

ERP OPERATING LIMITED PARTNERSHIP 
 4.625% Notes due December 15, 2021 
 This Note is one of a duly
authorized issue of debentures, notes, bonds, or other evidences of indebtedness of the Issuer (hereinafter called the “Securities”) of the series hereinafter specified, all issued or to be issued under and pursuant to (i) an
Indenture dated as of October 1, 1994 as supplemented from time to time (herein called the “Indenture”), duly executed and delivered by the Issuer to The Bank of New York Mellon Trust Company, N.A. (formerly known as The Bank of New
York Trust Company, N.A.) (as successor to J.P. Morgan Trust Company, National Association, as successor to Bank One Trust Company, N.A., successor to The First National Bank of Chicago) as Trustee (herein called the “Trustee,” which term
includes any successor trustee under the Indenture with respect to the series of Securities of which this Note is a part), and (ii) an Officers’ Certificate dated the date hereof (the “Officers’ Certificate”), duly executed
by authorized officers of the Issuer, pursuant to Section 301 of the Indenture to which Officers’ Certificate and Indenture and all Indentures supplemental thereto reference is hereby made for a description of the rights, limitations of
rights, obligations, duties, and immunities thereunder of the Trustee, the Issuer, and the Holders of the Securities, and of the terms upon which the Securities are, and are to be, authenticated and delivered. The Securities may be issued in one or
more series, which different series may be issued in various aggregate principal amounts, may mature at different times, may bear interest (if any) at different rates, may be subject to different redemption provisions (if any), and may otherwise
vary as provided in the Indenture. This Note is one of a series designated as the 4.625% Notes due December 15, 2021 of the Issuer (the “Notes”). Subject to being increased by the Issuer pursuant to an Officers’ Certificate, the
Notes are limited in aggregate principal amount to $1,000,000,000 (except as provided in the Indenture). 
 If an Event of
Default with respect to the Notes occurs and is continuing, the principal hereof and Make-Whole Amount (if any) may be declared, and upon such declaration shall become, due and payable, in the manner, with the effect, and subject to the conditions
provided in the Indenture. 
 Prior to September 15, 2021, the Issuer may redeem the Notes, at any time in whole or from
time to time in part, at the election of the Issuer, at a redemption price equal to the sum of (i) the principal amount of the Notes being redeemed plus accrued interest thereon to the Redemption Date and (ii) the Make-Whole Amount, if
any, with respect to the Notes. For purposes of the Notes, the Reinvestment Rate will be determined using 0.40% as specified in the Officers’ Certificate in lieu of the percentage contained in the Indenture. On or after September 15, 2021,
the Issuer may redeem the Notes, at any time in whole or from time to time in part, at the election of the Issuer, at a redemption price equal to the principal amount of the Notes being redeemed plus accrued interest thereon to the Redemption Date.
Notice of any optional redemption of any Notes will be given to Holders at their addresses, as shown in the Security Register, not more than 60 nor less than 30 days prior to the date fixed for redemption. The notice of redemption will specify,
among other items, the redemption price and the principal amount of the Notes held by such Holder to be redeemed. 
 The
Indenture contains provisions for defeasance of (i) the entire indebtedness of the Notes or (ii) certain covenants (specifically including the covenants in the third supplemental indenture dated as of June 4, 2007, by and between the
Issuer and the Trustee, as modified by the fourth supplemental indenture dated as of December 12, 2011, by and between the Issuer and the Trustee) and events of default with respect to the Notes in the Indenture in each case upon compliance
with Article Fourteen of the Indenture, which provisions apply to the Notes. 
 The Indenture contains provisions permitting the
Issuer and the Trustee, with the consent of the Holders of not less than a majority of the aggregate principal amount of all Outstanding Securities affected by such supplemental indenture, to execute supplemental Indentures adding any provisions to
or changing in any manner or eliminating any of the provisions of the Indenture or modifying in any manner the rights of the Holders of Securities under the Indenture; provided, however, that no such supplemental Indenture shall, without the consent
of the Holder of each Outstanding Security so affected, (i) change the stated maturity of the principal of (or premium, if any), or any installment of principal of or interest on, any Security, (ii) reduce the principal amount of, or the
rate or amount of interest on, or premium payable upon the redemption of, any Security, (iii) change the place of payment, or the currency, for payment of principal of any Security or any premium or interest on any Security, (iv) impair
the right to institute suit for the 

  
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enforcement of any payment on or with respect to any Security on or after the stated maturity thereof (or in the case of redemption, on or after the redemption date), (v) reduce the
above-stated percentage of Outstanding Securities of any series necessary to modify or amend the Indenture, to waive compliance with certain provisions thereof or certain defaults and consequences thereunder or to reduce the quorum or voting
requirements set forth in the Indenture, or (vi) modify any of the foregoing provisions or any provisions relating to the waiver of certain past defaults or certain covenants, except to increase the required percentage to effect such action or
to provide that certain other provisions may not be modified or waived without the consent of the Holders or each Outstanding Security affected thereby. It is also provided in the Indenture that, with respect to certain defaults or Events of Default
regarding the Securities of any series, the Holders of not less than a majority in aggregate principal amount outstanding of the Securities of such series may on behalf of the Holders of all the Securities of such series waive any such past default
or Event of Default and its consequences, prior to any declaration accelerating the maturity of such Securities; or, subject to certain conditions, may rescind a declaration of acceleration and its consequences with respect to such Securities. Any
such consent or waiver by the Holder of this Note (unless revoked as provided in the Indenture) shall be conclusive and binding upon such Holder and upon all future Holders and owners of this Note and any securities that may be issued in exchange or
substitution herefor, irrespective of whether or not any notation thereof is made upon this Note or such other securities. 
 No
reference herein to the Indenture and no provision of this Note or of the Indenture shall alter or impair the obligation of the Issuer, which is absolute and unconditional, to pay the principal of and any Make-Whole Amount and interest on this Note
in the manner, at the respective times, at the rate and in the coin or currency herein prescribed. 
 This Note is issuable only
in registered form without coupons in denominations of $1,000 and integral multiples thereof. Securities may be exchanged for a like aggregate principal amount of Securities of this series of other authorized denominations at the office or agency of
the Issuer maintained for that purpose at the Corporate Trust Office of the Trustee in the City of Chicago, and the office or agency of the Trustee in the Borough of Manhattan, the City of New York, in the manner and subject to the limitations
provided in the Indenture, but without the payment of any service charge except for any tax or other governmental charge imposed in connection therewith. 
 Upon due presentment for registration of transfer of Securities at the office or agency of the Issuer maintained for that purpose at the Corporate Trust Office of the Trustee in the City of Chicago, or
the office or agency of the Trustee in the Borough of Manhattan, the City of New York, a new Security or Securities of the same series of authorized denominations in an equal aggregate principal amount will be issued to the transferee in exchange
therefor, subject to the limitations provided in the Indenture, without charge except for any tax or other governmental charge imposed in connection therewith. 
 The Issuer, the Trustee, and any authorized agent of the Issuer or the Trustee may deem and treat the Person in whose name this Note is registered as the absolute owner of this Note (whether or not this
Note shall be overdue and notwithstanding any notation of ownership or other writing hereon), for the purpose of receiving payment of, or on account of, the principal hereof and Make-Whole Amount, if any, and subject to the provisions on the face
hereof, interest hereon, and for all other purposes, and neither the Issuer nor the Trustee nor any authorized agent of the Issuer or the Trustee shall be affected by any notice to the contrary. 

The Issuer is the sole obligor under the Notes and neither Equity Residential nor any subsidiary of the Issuer has any obligation for
payment (principal, interest, premium, if any, or other) on the Notes. 
 The Indenture and each Security shall be deemed to be
a contract under the laws of the State of New York, and for all purposes shall be governed by and construed in accordance with the law of the State of New York. 
 Terms used herein that are defined in the Indenture shall have the respective meanings assigned thereto in the Indenture. 

  
 5

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