Document:

EXHIBIT 10.4

                                 RESONATE, INC.

                        2000 EMPLOYEE STOCK PURCHASE PLAN

                          (AS AMENDED JANUARY 24, 2002)

         The following constitute the provisions of the 2000 Employee Stock
Purchase Plan of Resonate, Inc.

        1. Purpose. The purpose of the Plan is to provide employees of the
Company and its Designated Subsidiaries with an opportunity to purchase Common
Stock of the Company through accumulated payroll deductions. It is the intention
of the Company to have the Plan qualify as an "Employee Stock Purchase Plan"
under Section 423 of the Internal Revenue Code of 1986, as amended. The
provisions of the Plan, accordingly, shall be construed so as to extend and
limit participation in a manner consistent with the requirements of that section
of the Code.

        2. Definitions.

                (a) "Board" shall mean the Board of Directors of the Company
or any committee thereof designated by the Board of Directors of the Company
in accordance with Section 14 of the Plan.

                (b) "Code" shall mean the Internal Revenue Code of 1986, as
amended.

                (c) "Common Stock" shall mean the common stock of the Company.

                (d) "Company" shall mean Resonate, Inc. and any Designated
Subsidiary of the Company.

                (e) "Compensation" shall mean all gross earnings and
commissions, including payments for overtime, shift premium, incentive
compensation, incentive payments and bonuses, but exclusive of relocation
allowances and employee expense reimbursements.

                (f) "Designated Subsidiary" shall mean any Subsidiary that
has been designated by the Board from time to time in its sole discretion as
eligible to participate in the Plan.

                (g) "Employee" shall mean any individual who is an Employee of
the Company for tax purposes whose customary employment with the Company is at
least twenty (20) hours per week and more than five (5) months in any calendar
year. For purposes of the Plan, the employment relationship shall be treated as
continuing intact while the individual is on sick leave or other leave of
absence approved by the Company. Where the period of leave exceeds 90 days and

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the individual's right to reemployment is not guaranteed either by statute or by
contract, the employment relationship shall be deemed to have terminated on the
91st day of such leave.

                (h) "Enrollment Date" shall mean the first Trading Day of each
Offering Period.

                (i) "Exercise Date" shall mean the last Trading Day of each
Purchase Period.

                (j) "Fair Market Value" shall mean, as of any date, the value of
Common Stock determined as follows:

                        (i) If the Common Stock is listed on any established
stock exchange or a national market system, including without limitation the
Nasdaq National Market or The Nasdaq SmallCap Market of The Nasdaq Stock Market,
its Fair Market Value shall be the closing sales price for such stock (or the
closing bid, if no sales were reported) as quoted on such exchange or system for
the last trading day prior to the date of determination, as reported in The Wall
Street Journal or such other source as the Board deems reliable;

                        (ii) If the Common Stock is regularly quoted by a
recognized securities dealer but selling prices are not reported, its Fair
Market Value shall be the mean of the closing bid and asked prices for the
Common Stock on the last trading day prior to the date of determination, as
reported in The Wall Street Journal or such other source as the Board deems
reliable;

                        (iii) In the absence of an established market for the
Common Stock, the Fair Market Value thereof shall be determined in good faith by
the Board; or

                        (iv) For purposes of the Enrollment Date of the first
Offering Period under the Plan, the Fair Market Value shall be the initial price
to the public as set forth in the final prospectus included within the
registration statement in Form S-1 filed with the Securities and Exchange
Commission for the initial public offering of the Company's Common Stock (the
"Registration Statement").

                (k) "Offering Periods" shall mean the periods of approximately
twenty-four (24) months during which an option granted pursuant to the Plan may
be exercised, commencing on the first Trading Day on or after August 1st and
February 1st of each year and terminating on the last Trading Day in the periods
ending twenty-four months later; provided, however, that the first Offering
Period under the Plan shall commence with the first Trading Day on or after the
date on which the Securities and Exchange Commission declares the Company's
Registration Statement effective and ending on the last Trading Day on or before
July 31, 2002. The duration and timing of Offering Periods may be changed
pursuant to Section 4 of this Plan.

                (l) "Plan" shall mean this 2000 Employee Stock Purchase Plan.

                (m) "Purchase Period" shall mean the approximately six month
period commencing after one Exercise Date and ending with the next Exercise
Date, except that the first Purchase Period of any Offering Period shall
commence on the Enrollment Date and end with the next Exercise Date.

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                (n) "Purchase Price" shall mean 85% of the Fair Market Value of
a share of Common Stock on the Enrollment Date or on the Exercise Date,
whichever is lower; provided however, that the Purchase Price may be adjusted by
the Board pursuant to Section 20.

                (o) "Reserves" shall mean the number of shares of Common Stock
covered by each option under the Plan which have not yet been exercised and the
number of shares of Common Stock which have been authorized for issuance under
the Plan but not yet placed under option.

                (p) "Subsidiary" shall mean a corporation, domestic or foreign,
of which not less than 50% of the voting shares are held by the Company or a
Subsidiary, whether or not such corporation now exists or is hereafter organized
or acquired by the Company or a Subsidiary.

                (q) "Trading Day" shall mean a day on which national stock
exchanges and the Nasdaq System are open for trading.

        3. Eligibility.

                (a) Any Employee who shall be employed by the Company on a given
Enrollment Date shall be eligible to participate in the Plan.

                (b) Any provisions of the Plan to the contrary notwithstanding,
no Employee shall be granted an option under the Plan (i) to the extent that,
immediately after the grant, such Employee (or any other person whose stock
would be attributed to such Employee pursuant to Section 424(d) of the Code)
would own capital stock of the Company and/or hold outstanding options to
purchase such stock possessing five percent (5%) or more of the total combined
voting power or value of all classes of the capital stock of the Company or of
any Subsidiary, or (ii) to the extent that his or her rights to purchase stock
under all employee stock purchase plans of the Company and its subsidiaries
accrues at a rate which exceeds Twenty-Five Thousand Dollars ($25,000) worth of
stock (determined at the fair market value of the shares at the time such option
is granted) for each calendar year in which such option is outstanding at any
time.

        4. Offering Periods. The Plan shall be implemented by consecutive,
overlapping Offering Periods with a new Offering Period commencing on the first
Trading Day on or after August 1st and February 1st each year, or on such other
date as the Board shall determine, and continuing thereafter until terminated in
accordance with Section 20 hereof; provided, however, that the first Offering
Period under the Plan shall commence with the first Trading Day on or after the
date on which the Securities and Exchange Commission declares the Company's
Registration Statement effective and ending on the last Trading Day on or before
July 31, 2002. The Board shall have the power to change the duration of Offering
Periods (including the commencement dates thereof) with respect to future
offerings without shareholder approval if such change is announced at least five
(5) days prior to the scheduled beginning of the first Offering Period to be
affected thereafter.

        5. Participation.

                (a) An eligible Employee may become a participant in the Plan by
completing a subscription agreement authorizing payroll deductions in the form
of Exhibit A to this Plan and filing it with the Company's payroll office prior
to the applicable Enrollment Date.

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                (b) Payroll deductions for a participant shall commence on the
first payroll following the Enrollment Date and shall end on the last payroll in
the Offering Period to which such authorization is applicable, unless sooner
terminated by the participant as provided in Section 10 hereof.

        6. Payroll Deductions.

                (a) At the time a participant files his or her subscription
agreement, he or she shall elect to have payroll deductions made on each pay day
during the Offering Period in an amount not exceeding 15% of the Compensation
which he or she receives on each pay day during the Offering Period.

                (b) All payroll deductions made for a participant shall be
credited to his or her account under the Plan and shall be withheld in whole
percentages only. A participant may not make any additional payments into such
account.

                (c) A participant may discontinue his or her participation in
the Plan as provided in Section 10 hereof, or may increase or decrease the rate
of his or her payroll deductions during the Offering Period by completing or
filing with the Company a new subscription agreement authorizing a change in
payroll deduction rate. The Board may, in its discretion, limit the number of
participation rate changes during any Offering Period. The change in rate shall
be effective with the first full payroll period following five (5) business days
after the Company's receipt of the new subscription agreement unless the Company
elects to process a given change in participation more quickly. A participant's
subscription agreement shall remain in effect for successive Offering Periods
unless terminated as provided in Section 10 hereof.

                (d) Notwithstanding the foregoing, to the extent necessary to
comply with Section 423(b)(8) of the Code and Section 3(b) hereof, a
participant's payroll deductions may be decreased to zero percent (0%) at any
time during a Purchase Period. Payroll deductions shall recommence at the rate
provided in such participant's subscription agreement at the beginning of the
first Purchase Period which is scheduled to end in the following calendar year,
unless terminated by the participant as provided in Section 10 hereof.

                (e) At the time the option is exercised, in whole or in part, or
at the time some or all of the Company's Common Stock issued under the Plan is
disposed of, the participant must make adequate provision for the Company's
federal, state, or other tax withholding obligations, if any, which arise upon
the exercise of the option or the disposition of the Common Stock. At any time,
the Company may, but shall not be obligated to, withhold from the participant's
compensation the amount necessary for the Company to meet applicable withholding
obligations, including any withholding required to make available to the Company
any tax deductions or benefits attributable to sale or early disposition of
Common Stock by the Employee.

        7. Grant of Option. On the Enrollment Date of each Offering Period, each
eligible Employee participating in such Offering Period shall be granted an
option to purchase on each Exercise Date during such Offering Period (at the
applicable Purchase Price) up to a number of shares of the Company's Common
Stock determined by dividing such Employee's payroll deductions accumulated
prior to such Exercise Date and retained in the Participant's account as of the

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Exercise Date by the applicable Purchase Price; provided that in no event shall
an Employee be permitted to purchase during each Purchase Period more than 5,000
shares of the Company's Common Stock (subject to any adjustment pursuant to
Section 19), and provided further that such purchase shall be subject to the
limitations set forth in Sections 3(b) and 12 hereof. The Board may, for future
Offering Periods, increase or decrease, in its absolute discretion, the maximum
number of shares of the Company's Common Stock an Employee may purchase during
each Purchase Period of such Offering Period. Exercise of the option shall occur
as provided in Section 8 hereof, unless the participant has withdrawn pursuant
to Section 10 hereof. The option shall expire on the last day of the Offering
Period.

        8. Exercise of Option.

                (a) Unless a participant withdraws from the Plan as provided in
Section 10 hereof, his or her option for the purchase of shares shall be
exercised automatically on the Exercise Date, and the maximum number of full
shares subject to option shall be purchased for such participant at the
applicable Purchase Price with the accumulated payroll deductions in his or her
account. No fractional shares shall be purchased; any payroll deductions
accumulated in a participant's account which are not sufficient to purchase a
full share shall be retained in the participant's account for the subsequent
Purchase Period or Offering Period, subject to earlier withdrawal by the
participant as provided in Section 10 hereof. Any other monies left over in a
participant's account after the Exercise Date shall be returned to the
participant. During a participant's lifetime, a participant's option to purchase
shares hereunder is exercisable only by him or her.

                (b) If the Board determines that, on a given Exercise Date, the
number of shares with respect to which options are to be exercised may exceed
(i) the number of shares of Common Stock that were available for sale under the
Plan on the Enrollment Date of the applicable Offering Period, or (ii) the
number of shares available for sale under the Plan on such Exercise Date, the
Board may in its sole discretion (x) provide that the Company shall make a pro
rata allocation of the shares of Common Stock available for purchase on such
Enrollment Date or Exercise Date, as applicable, in as uniform a manner as shall
be practicable and as it shall determine in its sole discretion to be equitable
among all participants exercising options to purchase Common Stock on such
Exercise Date, and continue all Offering Periods then in effect, or (y) provide
that the Company shall make a pro rata allocation of the shares available for
purchase on such Enrollment Date or Exercise Date, as applicable, in as uniform
a manner as shall be practicable and as it shall determine in its sole
discretion to be equitable among all participants exercising options to purchase
Common Stock on such Exercise Date, and terminate any or all Offering Periods
then in effect pursuant to Section 20 hereof. The Company may make pro rata
allocation of the shares available on the Enrollment Date of any applicable
Offering Period pursuant to the preceding sentence, notwithstanding any
authorization of additional shares for issuance under the Plan by the Company's
shareholders subsequent to such Enrollment Date.

        9. Delivery. As promptly as practicable after each Exercise Date on
which a purchase of shares occurs, the Company shall arrange the delivery to
each participant, as appropriate, of a certificate representing the shares
purchased upon exercise of his or her option.

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        10. Withdrawal.

                (a) A participant may withdraw all but not less than all the
payroll deductions credited to his or her account and not yet used to exercise
his or her option under the Plan at any time by giving written notice to the
Company in the form of Exhibit B to this Plan. All of the participant's payroll
deductions credited to his or her account shall be paid to such participant
promptly after receipt of notice of withdrawal and such participant's option for
the Offering Period shall be automatically terminated, and no further payroll
deductions for the purchase of shares shall be made for such Offering Period. If
a participant withdraws from an Offering Period, payroll deductions shall not
resume at the beginning of the succeeding Offering Period unless the participant
delivers to the Company a new subscription agreement.

                (b) A participant's withdrawal from an Offering Period shall not
have any effect upon his or her eligibility to participate in any similar plan
which may hereafter be adopted by the Company or in succeeding Offering Periods
which commence after the termination of the Offering Period from which the
participant withdraws.

        11. Termination of Employment.

            Upon a participant's ceasing to be an Employee, for any reason, he
or she shall be deemed to have elected to withdraw from the Plan and the payroll
deductions credited to such participant's account during the Offering Period but
not yet used to exercise the option shall be returned to such participant or, in
the case of his or her death, to the person or persons entitled thereto under
Section 15 hereof, and such participant's option shall be automatically
terminated. The preceding sentence notwithstanding, a participant who receives
payment in lieu of notice of termination of employment shall be treated as
continuing to be an Employee for the participant's customary number of hours per
week of employment during the period in which the participant is subject to such
payment in lieu of notice.

        12. Interest. No interest shall accrue on the payroll deductions of a
participant in the Plan.

        13. Stock.

                (a) Subject to adjustment upon changes in capitalization of the
Company as provided in Section 19 hereof, the maximum number of shares of the
Company's Common Stock which shall be made available for sale under the Plan
shall be 1,000,000 shares plus an annual increase to be added on the first day
of the Company's fiscal year beginning in 2001, equal to the lesser of (i)
750,000 shares, (ii) 2.5% of the outstanding shares on such date or (iii) a
lesser amount determined by the Board.

                (b) The participant shall have no interest or voting right in
shares covered by his option until such option has been exercised.

                (c) Shares to be delivered to a participant under the Plan shall
be registered in the name of the participant or in the name of the participant
and his or her spouse.

        14. Administration. The Plan shall be administered by the Board or a
committee of members of the Board appointed by the Board. The Board or its
committee shall have full and exclusive discretionary authority to construe,
interpret and apply the terms of the Plan, to determine eligibility and to

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adjudicate all disputed claims filed under the Plan. Every finding, decision and
determination made by the Board or its committee shall, to the full extent
permitted by law, be final and binding upon all parties.

        15. Designation of Beneficiary.

                (a) A participant may file a written designation of a
beneficiary who is to receive any shares and cash, if any, from the
participant's account under the Plan in the event of such participant's death
subsequent to an Exercise Date on which the option is exercised but prior to
delivery to such participant of such shares and cash. In addition, a participant
may file a written designation of a beneficiary who is to receive any cash from
the participant's account under the Plan in the event of such participant's
death prior to exercise of the option. If a participant is married and the
designated beneficiary is not the spouse, spousal consent shall be required for
such designation to be effective.

                (b) Such designation of beneficiary may be changed by the
participant at any time by written notice. In the event of the death of a
participant and in the absence of a beneficiary validly designated under the
Plan who is living at the time of such participant's death, the Company shall
deliver such shares and/or cash to the executor or administrator of the estate
of the participant, or if no such executor or administrator has been appointed
(to the knowledge of the Company), the Company, in its discretion, may deliver
such shares and/or cash to the spouse or to any one or more dependents or
relatives of the participant, or if no spouse, dependent or relative is known to
the Company, then to such other person as the Company may designate.

        16. Transferability. Neither payroll deductions credited to a
participant's account nor any rights with regard to the exercise of an option or
to receive shares under the Plan may be assigned, transferred, pledged or
otherwise disposed of in any way (other than by will, the laws of descent and
distribution or as provided in Section 15 hereof) by the participant. Any such
attempt at assignment, transfer, pledge or other disposition shall be without
effect, except that the Company may treat such act as an election to withdraw
funds from an Offering Period in accordance with Section 10 hereof.

        17. Use of Funds. All payroll deductions received or held by the Company
under the Plan may be used by the Company for any corporate purpose, and the
Company shall not be obligated to segregate such payroll deductions.

        18. Reports. Individual accounts shall be maintained for each
participant in the Plan. Statements of account shall be given to participating
Employees at least annually, which statements shall set forth the amounts of
payroll deductions, the Purchase Price, the number of shares purchased and the
remaining cash balance, if any.

        19. Adjustments Upon Changes in Capitalization, Dissolution,
Liquidation, Merger or Asset Sale.

                (a) Changes in Capitalization. Subject to any required action by
the shareholders of the Company, the Reserves, the maximum number of shares each
participant may purchase each Purchase Period (pursuant to Section 7), the
number of shares that may be added annually to the shares reserved under the
Plan (pursuant to Section 13(a)(i)), as well as the price per share and the
number of shares of Common Stock covered by each option under the Plan which has
not yet been exercised shall be proportionately adjusted for any increase or

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decrease in the number of issued shares of Common Stock resulting from a stock
split, reverse stock split, stock dividend, combination or reclassification of
the Common Stock, or any other increase or decrease in the number of shares of
Common Stock effected without receipt of consideration by the Company; provided,
however, that conversion of any convertible securities of the Company shall not
be deemed to have been "effected without receipt of consideration." Such
adjustment shall be made by the Board, whose determination in that respect shall
be final, binding and conclusive. Except as expressly provided herein, no
issuance by the Company of shares of stock of any class, or securities
convertible into shares of stock of any class, shall affect, and no adjustment
by reason thereof shall be made with respect to, the number or price of shares
of Common Stock subject to an option.

                (b) Dissolution or Liquidation. In the event of the proposed
dissolution or liquidation of the Company, the Offering Period then in progress
shall be shortened by setting a new Exercise Date (the "New Exercise Date"), and
shall terminate immediately prior to the consummation of such proposed
dissolution or liquidation, unless provided otherwise by the Board. The New
Exercise Date shall be before the date of the Company's proposed dissolution or
liquidation. The Board shall notify each participant in writing, at least ten
(10) business days prior to the New Exercise Date, that the Exercise Date for
the participant's option has been changed to the New Exercise Date and that the
participant's option shall be exercised automatically on the New Exercise Date,
unless prior to such date the participant has withdrawn from the Offering Period
as provided in Section 10 hereof.

                (c) Merger or Asset Sale. In the event of a proposed sale of all
or substantially all of the assets of the Company, or the merger of the Company
with or into another corporation, each outstanding option shall be assumed or an
equivalent option substituted by the successor corporation or a Parent or
Subsidiary of the successor corporation. In the event that the successor
corporation refuses to assume or substitute for the option, any Purchase Periods
then in progress shall be shortened by setting a new Exercise Date (the "New
Exercise Date") and any Offering Periods then in progress shall end on the New
Exercise Date. The New Exercise Date shall be before the date of the Company's
proposed sale or merger. The Board shall notify each participant in writing, at
least ten (10) business days prior to the New Exercise Date, that the Exercise
Date for the participant's option has been changed to the New Exercise Date and
that the participant's option shall be exercised automatically on the New
Exercise Date, unless prior to such date the participant has withdrawn from the
Offering Period as provided in Section 10 hereof.

        20. Amendment or Termination.

                (a) The Board of Directors of the Company may at any time and
for any reason terminate or amend the Plan. Except as provided in Section 19
hereof, no such termination can affect options previously granted, provided that
an Offering Period may be terminated by the Board of Directors on any Exercise
Date if the Board determines that the termination of the Offering Period or the
Plan is in the best interests of the Company and its shareholders. Except as
provided in Section 19 and this Section 20 hereof, no amendment may make any
change in any option theretofore granted which adversely affects the rights of
any participant. To the extent necessary to comply with Section 423 of the Code
(or any successor rule or provision or any other applicable law, regulation or
stock exchange rule), the Company shall obtain shareholder approval in such a
manner and to such a degree as required.

<PAGE>

                (b) Without shareholder consent and without regard to whether
any participant rights may be considered to have been "adversely affected," the
Board (or its committee) shall be entitled to change the Offering Periods, limit
the frequency and/or number of changes in the amount withheld during an Offering
Period, establish the exchange ratio applicable to amounts withheld in a
currency other than U.S. dollars, permit payroll withholding in excess of the
amount designated by a participant in order to adjust for delays or mistakes in
the Company's processing of properly completed withholding elections, establish
reasonable waiting and adjustment periods and/or accounting and crediting
procedures to ensure that amounts applied toward the purchase of Common Stock
for each participant properly correspond with amounts withheld from the
participant's Compensation, and establish such other limitations or procedures
as the Board (or its committee) determines in its sole discretion advisable
which are consistent with the Plan.

                (c) In the event the Board determines that the ongoing operation
of the Plan may result in unfavorable financial accounting consequences, the
Board may, in its discretion and, to the extent necessary or desirable, modify
or amend the Plan to reduce or eliminate such accounting consequence including,
but not limited to:

                        (i) altering the Purchase Price for any Offering Period
including an Offering Period underway at the time of the change in Purchase
Price;

                        (ii) shortening any Offering Period so that Offering
Period ends on a new Exercise Date, including an Offering Period underway at the
time of the Board action; and

                        (iii) allocating shares.

                  Such modifications or amendments shall not require stockholder
approval or the consent of any Plan participants.

        21. Notices. All notices or other communications by a participant to the
Company under or in connection with the Plan shall be deemed to have been duly
given when received in the form specified by the Company at the location, or by
the person, designated by the Company for the receipt thereof.

        22. Conditions Upon Issuance of Shares. Shares shall not be issued with
respect to an option unless the exercise of such option and the issuance and
delivery of such shares pursuant thereto shall comply with all applicable
provisions of law, domestic or foreign, including, without limitation, the
Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as
amended, the rules and regulations promulgated thereunder, and the requirements
of any stock exchange upon which the shares may then be listed, and shall be
further subject to the approval of counsel for the Company with respect to such
compliance.

            As a condition to the exercise of an option, the Company may require
the person exercising such option to represent and warrant at the time of any
such exercise that the shares are being purchased only for investment and
without any present intention to sell or distribute such shares if, in the
opinion of counsel for the Company, such a representation is required by any of
the aforementioned applicable provisions of law.

<PAGE>

        23. Term of Plan. The Plan shall become effective upon the earlier to
occur of its adoption by the Board of Directors or its approval by the
shareholders of the Company. It shall continue in effect for a term of ten (10)
years unless sooner terminated under Section 20 hereof.

        24. Automatic Transfer to Low Price Offering Period. To the extent
permitted by any applicable laws, regulations, or stock exchange rules if the
Fair Market Value of the Common Stock on any Exercise Date in an Offering Period
is lower than the Fair Market Value of the Common Stock on the Enrollment Date
of such Offering Period, then all participants in such Offering Period shall be
automatically withdrawn from such Offering Period immediately after the exercise
of their option on such Exercise Date and automatically re-enrolled in the
immediately following Offering Period as of the first day thereof.

<PAGE>

                                    EXHIBIT A

                                 RESONATE, INC.

                        2000 EMPLOYEE STOCK PURCHASE PLAN

                             SUBSCRIPTION AGREEMENT

_____ Original Application                          Enrollment Date:___________
_____ Change in Payroll Deduction Rate
_____ Change of Beneficiary(ies)

1.       ____________________ hereby elects to participate in the Resonate, Inc.
         Employee Stock Purchase Plan (the "Employee Stock Purchase Plan") and
         subscribes to purchase shares of the Company's Common Stock in
         accordance with this Subscription Agreement and the Employee Stock
         Purchase Plan.

2.       I hereby authorize payroll deductions from each paycheck in the amount
         of ____% of my Compensation on each payday (from 0 to _____%) during
         the Offering Period in accordance with the Employee Stock Purchase
         Plan. (Please note that no fractional percentages are permitted.)

3.       I understand that said payroll deductions shall be accumulated for the
         purchase of shares of Common Stock at the applicable Purchase Price
         determined in accordance with the Employee Stock Purchase Plan. I
         understand that if I do not withdraw from an Offering Period, any
         accumulated payroll deductions will be used to automatically exercise
         my option.

4.       I have received a copy of the complete Employee Stock Purchase Plan. I
         understand that my participation in the Employee Stock Purchase Plan is
         in all respects subject to the terms of the Plan. I understand that my
         ability to exercise the option under this Subscription Agreement is
         subject to shareholder approval of the Employee Stock Purchase Plan.

5.       Shares purchased for me under the Employee Stock Purchase Plan should
         be issued in the name(s) of (Employee or Employee and Spouse only).

6.       I understand that if I dispose of any shares received by me pursuant to
         the Plan within 2 years after the Enrollment Date (the first day of the
         Offering Period during which I purchased such shares) or one year after
         the Exercise Date, I will be treated for federal income tax purposes as
         having received ordinary income at the time of such disposition in an
         amount equal to the excess of the fair market value of the shares at
         the time such shares were purchased by me over the price which I paid
         for the shares. I hereby agree to notify the Company in writing within
         30 days after the date of any disposition of my shares and I will make
         adequate provision for Federal, state or other tax withholding
         obligations, if any, which arise upon the disposition of the Common

<PAGE>

         Stock. The Company may, but will not be obligated to, withhold from my
         compensation the amount necessary to meet any applicable withholding
         obligation including any withholding necessary to make available to the
         Company any tax deductions or benefits attributable to sale or early
         disposition of Common Stock by me. If I dispose of such shares at any
         time after the expiration of the 2-year and 1-year holding periods, I
         understand that I will be treated for federal income tax purposes as
         having received income only at the time of such disposition, and that
         such income will be taxed as ordinary income only to the extent of an
         amount equal to the lesser of (1) the excess of the fair market value
         of the shares at the time of such disposition over the purchase price
         which I paid for the shares, or (2) 15% of the fair market value of the
         shares on the first day of the Offering Period. The remainder of the
         gain, if any, recognized on such disposition will be taxed as capital
         gain.

7.       I hereby agree to be bound by the terms of the Employee Stock Purchase
         Plan. The effectiveness of this Subscription Agreement is dependent
         upon my eligibility to participate in the Employee Stock Purchase Plan.

8.       In the event of my death, I hereby designate the following as my
         beneficiary(ies) to receive all payments and shares due me under the
         Employee Stock Purchase Plan:

         NAME:  (Please print)_________________________________________________
                                (First)          (Middle)         (Last)

         _________________________     ________________________________________
         Relationship                  ________________________________________
                                       (Address)

<PAGE>

         Employee's Social
         Security Number:               ____________________________________

         Employee's Address:            ____________________________________

I UNDERSTAND THAT THIS SUBSCRIPTION AGREEMENT SHALL REMAIN IN EFFECT THROUGHOUT
SUCCESSIVE OFFERING PERIODS UNLESS TERMINATED BY ME.

Dated:_________________________         ____________________________________
                                        Signature of Employee

                                        ____________________________________
                                        Spouse's Signature (If beneficiary
                                        other than spouse)

<PAGE>

                                    EXHIBIT B

                                 RESONATE, INC.

                        2000 EMPLOYEE STOCK PURCHASE PLAN

                              NOTICE OF WITHDRAWAL

         The undersigned participant in the Offering Period of the Resonate,
Inc. Employee Stock Purchase Plan which began on ____________, ______ (the
"Enrollment Date") hereby notifies the Company that he or she hereby withdraws
from the Offering Period. He or she hereby directs the Company to pay to the
undersigned as promptly as practicable all the payroll deductions credited to
his or her account with respect to such Offering Period. The undersigned
understands and agrees that his or her option for such Offering Period will be
automatically terminated. The undersigned understands further that no further
payroll deductions will be made for the purchase of shares in the current
Offering Period and the undersigned shall be eligible to participate in
succeeding Offering Periods only by delivering to the Company a new Subscription
Agreement.

                                         Name and Address of Participant:

                                         --------------------------------

                                         --------------------------------

                                         --------------------------------

                                         Signature:

                                         --------------------------------

                                         Date:
                                              ---------------------------EXHIBIT 10.8

                            CHANNEL LICENSE AGREEMENT

THIS CHANNEL LICENSE AGREEMENT (this "Agreement") is entered into by and between
BEA SYSTEMS, INC. ("BEA") and the party named below ("LICENSEE") as of July
____, 2001 (the "Effective Date") and shall remain in effect until the date
three (3) years from the Effective Date (the "Expiration Date"). This Agreement
includes the Pricing Schedule and Support Exhibits attached hereto and covers
the following business models:

                                  [X]  Embedded Shipping
                                  [ ]  Embedded Hosting
                                  [ ]  Bundled Hosting

Each of the undersigned represents and warrants that he or she is duly
authorized to sign this Agreement on behalf of the party he or she represents.
Each party has read, understands and agrees to the terms and conditions of this
Agreement.

BEA SYSTEMS, INC.                   RESONATE INC. ("LICENSEE")
a Delaware corporation              a Delaware corporation

ADDRESS FOR NOTICES:                ADDRESS FOR NOTICES:
2315 North First Street             385 Moffett Park Drive
San Jose, California 95131          Sunnyvale, CA 94089

Attention:  Legal Counsel           Attention:  General Counsel
Phone:      408-570-8000            Phone:      408.548.5500
Fax:        408-570-8901            Fax:        408.548.5681
URL:        http://www.bea.com      URL:        www.resonate.com

By:                                By:
-------------------------------    --------------------------------------------

Name:                              Name:   Peter Watkins
-------------------------------    --------------------------------------------

Title:                             Title:  President and Chief Executive Officer
-------------------------------    --------------------------------------------

BEA Rep:  Terry Kitagawa
-------------------------------

                                       1
<PAGE>

                            CHANNEL LICENSE AGREEMENT
                                   (CONTINUED)

1. DEFINITIONS. For purposes of this Agreement, the following terms are defined
as below:

         "BEA SOFTWARE" means the object code software proprietary to BEA and
         listed on the Pricing Schedule, and its related proprietary
         documentation.

         "END USER" means an entity not affiliated with Licensee that has
         acquired a license to use the Value Added Solution for its own internal
         business purposes. End User does not include any entity that sells,
         resells, licenses, sublicenses, rents, leases or hosts the Value Added
         Solution; acts as a service bureau, ISV, VAR or OEM; or in any other
         way distributes the Value Added Solution to any third party.

         "END USER AGREEMENT" means a written agreement between Licensee and an
         End User, which agreement is either signed by both parties or is in
         "shrinkwrap" or "clickwrap" form, covering the use of a Value Added
         Solution by such End User. Such End User Agreement must not be
         inconsistent with or less protective of BEA's proprietary and
         intellectual property rights in any BEA Software than the terms of this
         Agreement.

         "RESELLER" means a third party that is authorized by Licensee to
         distribute the Licensee products or services. For purposes of this
         Agreement, a Reseller may include distributors, systems integrators,
         and original equipment manufacturers.

         "VALUE ADDED SOLUTION(S)" means the Licensee product(s) or service(s)
         described on the Pricing Schedule attached hereto.

2. LICENSE GRANTS. Each of the license grants below are limited to the Territory
specified on the Pricing Schedule and subject to all of the terms of this
Agreement, including payment of all associated fees and compliance with all the
applicable Restrictions stated below and any additional Restrictions that may be
stated on the Pricing Schedule. Licensee shall not under any circumstances
attempt, or knowingly permit or encourage any End User or other third party, to
decompile, decipher, disassemble, reverse engineer or otherwise decrypt or
discover the source code for the BEA Software except and only to the extent
permissible by applicable law despite this prohibition. No third-party software
that is provided with the BEA Software may be used separately from the BEA
Software. Licensee may not disclose to any third party the results of its
independent performance benchmarks of the BEA Software without BEA's prior
written consent. Licensee shall not copy the BEA Software except as explicitly
authorized below. The BEA Software is licensed, not sold, to Licensee. All
rights not specifically granted herein shall be retained by BEA. Licensee shall
not remove, efface or obscure any copyright or other proprietary notices or
legends from any BEA Software and shall reproduce all such notices and legends
if licensed below to reproduce the BEA Software.

2.1. DEVELOPMENT USE LICENSE. If the Pricing Schedule attached hereto sets forth
Development Use License Fees, then BEA grants to Licensee a non-exclusive,
non-transferable license to use the BEA Software to design, develop and/or test
Licensee applications, on premises owned by Licensee or operated on Licensee's
behalf by a third party under confidentiality obligations to Licensee that are
no less restrictive than those contained herein.

2.2. EMBEDDED SHIPPING USE LICENSE. If the Pricing Schedule attached hereto sets
forth Embedded Shipping Use License Fees, then subject to the first five (5)
Restrictions (as defined below), BEA grants Licensee a non-exclusive,
non-transferable license (i) to integrate the BEA Software into the Value Added
Solutions; (ii) to reproduce the BEA Software as integrated into the Value Added
Solutions, (iii) to sublicense its reproduction rights to its Resellers, as
appropriate, and only for purposes of performing its rights hereunder, and (iv)
to distribute the BEA Software as integrated into the Value Added Solutions,
either directly or indirectly through its Resellers, solely to End Users who are
subject to an End User Agreement.

2.3. EMBEDDED HOSTING USE LICENSE. If the Pricing Schedule attached hereto sets
forth Embedded Hosting Use License Fees, then subject to the first five (5)
Restrictions set forth below, BEA grants Licensee a non-exclusive,
non-transferable license (i) to integrate the BEA Software into the Value Added
Solutions; (ii) to reproduce the BEA Software as integrated into the Value Added
Solutions, (iii) to sublicense its reproduction rights to its Resellers, as
appropriate, and only for the purpose of performing its rights hereunder, and
(iv) to host the BEA Software as integrated into the Value Added Solutions
solely on Licensee's premises or premises operated on behalf of Licensee by a
third party, including Resellers, under confidentiality obligations to Licensee
that are no less restrictive than those contained herein, for access over the
Internet by End Users who are subject to an End User Agreement.

                                       2
<PAGE>

2.4. BUNDLED HOSTING USE LICENSE. If the Pricing Schedule attached hereto sets
forth Bundled Hosting Use License Fees, then subject to the first three (3)
Restrictions and the last Restriction set forth below, BEA grants Licensee a
non-exclusive, non-transferable license (i) to integrate the BEA Software into
the Value Added Solutions; and (ii) to host the BEA Software as integrated into
the Value Added Solutions solely on Licensee's premises or premises operated on
behalf of Licensee by a third party under confidentiality obligations to
Licensee that are no less restrictive than those contained herein, for access
over the Internet by End Users who are subject to an End User Agreement.

2.5. RESTRICTIONS. Without limitation on any other restrictions set forth in
this Agreement, the following Restrictions apply to the above license grant
subsections as stated therein:

        2.5.1.    Licensee may not, under any circumstances, grant a license to
                  an End User to use the BEA Software or any of its APIs as
                  standalone products, or itemize the fees for the BEA Software
                  separately from the fees for the Value Added Solution on an
                  invoice to an End User;

        2.5.2.    Licensee may not integrate the BEA Software itself with any
                  products or services other than the Value Added Solutions
                  without first obtaining BEA's prior written consent; provided
                  that the Value Added Solutions may be integrated with other
                  products or services;

        2.5.3.    Licensee's End User Agreement shall prohibit an End User from
                  attempting, or knowingly permitting or encouraging others to
                  attempt, to decompile, decipher, disassemble, reverse engineer
                  or otherwise decrypt or discover the source code of all or any
                  portion of the BEA Software or the Value Added Solution except
                  and only to the extent permissible by applicable law despite
                  such prohibition;

        2.5.4.    Each Value Added Solution must be developed so that none of
                  the APIs of the BEA Software is accessible to End Users either
                  directly or via an abstraction on top of the API;

        2.5.5.    Licensee's End User Agreement shall prohibit an End User from
                  using the BEA Software or any of its APIs in any manner except
                  indirectly in connection with the use of the Value Added
                  Solution(s), and running any third party software on the BEA
                  Software or any of its APIs without first purchasing a license
                  for either such use from BEA;

        2.5.6.    Licensee may not host more than one End User on the same unit
                  of BEA Software; however, during the term of this Agreement,
                  Licensee may reassign units of BEA Software from one End User
                  to another subject to the Re-Use Fees set forth on the Pricing
                  Schedule (as that term is defined therein).

2.6. LICENSEE CERTIFICATION. Licensee represents and warrants to and for the
benefit of BEA that each Value Added Solution will significantly enhance the
features and/or functionality of the BEA Software and that each Value Added
Solution is substantially different from and does not compete with any BEA
product on the BEA Price List that is current as of the Effective Date.

2.7. EVIDENCE OF COMPLIANCE. Upon request of BEA, Licensee shall promptly, and
in any event within thirty (30) days, provide BEA with any and all evidence
reasonably necessary to confirm Licensee's compliance with the provisions of
this Section 2 and all its subsections.

2.8. DELIVERY. As soon as reasonably practical, BEA shall deliver the BEA
Software to Licensee on compact disc or by allowing Licensee to download the BEA
Software from a designated website and shall deliver code that will enable
Licensee's use of the BEA Software as provided under this Agreement.

3. FEES.

3.1. FEES. Licensee shall owe to BEA the License Fees, annual Support Fees (as
those terms are defined in the Pricing Schedule) and any other fees as set forth
on the Pricing Schedule. Unless otherwise explicitly stated in this Agreement,
payments of all fees due under this Agreement are due thirty (30) days from the
date of invoices. All payments are non-cancelable and non-refundable. Late
payments shall be subject to an interest charge of 1% per month. Licensee agrees
to provide BEA with a Utilization Report quarterly (unless another frequency is
specified in the Pricing Schedule). "Utilization Report" means a report
containing the names of all Resellers, the names of End Users using the Value
Added Solution, the amount of use in the previous quarter, and the BEA License
and Support Fees due, including the Net Revenue (as that term is defined in the
Pricing Schedule) per transaction upon which License Fees are based, if the
Pricing Schedule indicates that License Fees are based on a Percentage of Net
Revenue. Such License and Support Fees will be reported and paid on a calendar
quarterly basis within thirty (30) days after the end of the quarter.
Utilization Reports should be sent to BEA Systems, Inc., Attention: Finance
Department, 2315 North First Street, San Jose, California, 95131.

                                       3
<PAGE>

3.2. AUDIT. Licensee agrees, and Licensee will ensure that Resellers agree, to
maintain complete and accurate accounting records, in accordance with generally
accepted accounting practices, to support and document all fees payable in
connection with this Agreement for three (3) years after the fees relating to
such records have been accrued and paid. Licensee agrees, and Licensee will
ensure that Resellers agree, to allow BEA or an independent auditor to audit its
and Resellers' records to determine compliance or noncompliance with this
Agreement. BEA will give Licensee, or Reseller, as applicable, ten (10) or more
days prior written notice, and will conduct the audit during regular business
hours. If the auditor determines that Licensee or any Reseller is not in
material compliance with this Agreement, Licensee or such Reseller shall
promptly remedy any such non-compliance and will bear the expenses of the audit.

3.3. TAXES. Licensee shall be responsible for any sales or use or other taxes
(other than taxes based on BEA's net income) to the extent that any such taxes
may arise in connection with this Agreement.

4. WARRANTIES AND SUPPORT.

4.1. LIMITED WARRANTY. BEA warrants that for a period of ninety (90) days
following delivery to Licensee, the BEA Software will perform substantially in
accordance with the accompanying BEA documentation. BEA does not warrant that
the BEA Software will be error-free or will operate without interruption.
Licensee's exclusive remedy for breach of the warranty contained in this Section
4.1 shall be, at BEA's discretion, the correction of any such failure to
perform, or refund of the license fee paid by Licensee with respect to such
non-conforming BEA Software.

4.2. BEA WARRANTY DISCLAIMER. THE FOREGOING LIMITED WARRANTY IS EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BEA shall
have no liability with respect to claims relating to or arising from the use of
non-BEA products or services, even if BEA recommended, referred or introduced
Licensee to such products or services.

4.3. LICENSEE'S SUPPORT TO END USERS. Licensee will be responsible for providing
First Line Support (as defined herein) to each End User to which it licenses a
Value Added Solution and to Resellers. "First Line Support" includes (i)
notifying BEA's support organization immediately by phone if an End User has a
Severity 1 Production Down (as that term is defined in the Support Services
Exhibit attached hereto) support case, (ii) providing software installation and
ongoing "how to" support to its End Users, and (iii) diagnosing problems that
require maintenance. First Line Support is described in more detail in the First
Line Support Exhibit attached hereto. Licensee represents that its staff is
trained to provide First Line Support. BEA reserves the right to require
Licensee's staff to seek additional training if, in BEA's opinion, Licensee is
not providing adequate First Line Support.

4.4. BEA'S SUPPORT TO LICENSEE. For one (1) year from the Effective Date,
provided that Licensee pays the annual Support Fees shown on the Pricing
Schedule, BEA will provide annual Support Services to the two (2) Support
Contacts named on the Pricing Schedule at the Support Level (as that term is
defined in the Support Services Exhibit attached hereto) indicated on the
Pricing Schedule. "Support Services" are described in the Support Services
Exhibit attached hereto. For the purposes of defining Support Services, the term
"Customer" in the Support Services Exhibit shall apply to Licensee. Licensee may
renew Annual Support Services at the then-current fees and policies provided
that Licensee notifies BEA in the Utilization Report provided by Licensee in the
quarter prior to the expiration of an annual support term of its desire to renew
Support Services for the following year. Expiration or termination of this
Agreement shall not preclude Licensee from renewing annual Support Services in
accordance with BEA's then-current fees and policies.

5. INDEMNIFICATION.

5.1. BEA INDEMNITY. BEA shall indemnify, defend and hold Licensee harmless from
and against any claim that the BEA Software as used within the scope of this
Agreement infringes the copyright, trademark, trade secret or United States
patent issued as of the Effective Date of any third party, provided that (i)
Licensee notifies BEA promptly in writing of the claim; (ii) BEA has sole
control of the defense and all related settlement negotiations; and (iii)
Licensee provides BEA with all necessary assistance, information, and authority
to perform the above.

5.2. EXCLUSIONS. BEA shall have no liability for any claim of infringement based
on (i) use of other than the latest commercially available version of the BEA
Software provided by BEA to Licensee, to the extent the infringement would have
been avoided by use of such version; (ii) modification of the BEA Software by
Licensee to the extent the infringement would have been avoided without such
modification; or (iii) the combination or use of the BEA Software with materials
not furnished by BEA to the extent such infringement would have been avoided by
use of the BEA Software alone.

                                       4
<PAGE>

5.3. ALTERNATIVES. In the event the BEA Software is held to, or BEA believes is
likely to be held to, infringe any third party copyright, trademark, trade
secret or United States patent issued as of the Effective Date, BEA shall have
the right at its sole option and expense to (i) substitute or modify the BEA
Software so that it is non-infringing, while retaining equivalent features and
functionality; or (ii) obtain for Licensee a license to continue using the BEA
Software under commercially reasonable terms; or (iii) if (i) and (ii) are not
reasonably practicable, terminate this Agreement as to the infringing BEA
Software and return to Licensee any license fees paid by Licensee hereunder with
respect thereto, amortized over a period of three years, which period the
parties agree represents the useful life of the BEA Software.

5.4. SOLE OBLIGATION. The foregoing states the sole obligation and exclusive
liability of BEA, and Licensee's sole recourse and remedy, for any infringement
or claim of infringement by the BEA Software.

5.5. LICENSEE INDEMNITY. Licensee agrees to indemnify, defend and hold BEA
harmless from and against any costs, losses, liabilities, claims or expenses
(including attorneys' fees) arising out of: (i) any claim that any Value Added
Solution infringes on the intellectual property or proprietary rights of any
third party, except to the extent such infringement is caused solely by the BEA
Software; or (ii) the distribution of any Value Added Solution by Licensee or
any third party; or (iii) the use of any Value Added Solution by any End User or
third party.

6. TERM AND TERMINATION. This Agreement shall become effective on the Effective
Date and remain in effect until the Expiration Date unless earlier terminated as
provided below. Either party may terminate this Agreement for cause upon thirty
days written notice to the other party provided that the breaching party does
not cure within such thirty (30) day period. Cause for termination shall include
but not be limited to breach of a material obligation, bankruptcy or insolvency,
or failure to pay. Upon termination of this Agreement, all licenses granted to
Licensee pursuant to this Agreement shall automatically terminate. The foregoing
notwithstanding, any Development Use licenses or Internal Production Use
licenses to the BEA Software granted to Licensee under this Agreement shall
remain in effect so long as such licenses are used in accordance with the
respective license grant contained herein. Furthermore, any licenses to the
Value Added Solution properly granted to an End User under this Agreement shall
remain in effect so long as such licenses are used in accordance with the
respective license grant contained in the End User Agreement. This Section 6 and
the Definitions, Audit, BEA Warranty Disclaimer, Confidentiality, Limitation of
Liability, Consequential Damages Waiver, and Miscellaneous Sections and any
outstanding obligations to submit any reports or pay any fees shall survive
termination or expiration of this Agreement. Annual Support Services may be
separately renewed according to BEA's then current fees and policies.

7. CONFIDENTIALITY. Except as otherwise expressly provided in this Agreement,
Licensee will hold all BEA Software in strict confidence. BEA and Licensee will
hold in strict confidence the terms of this Agreement and any other information
provided by one party to the other under this Agreement and identified as
confidential or defined herein as Confidential Information. Utilization Reports
shall be considered Confidential Information. A party's Confidential Information
shall not include information that: (i) is or becomes a part of the public
domain through no act or omission of the other party; (ii) was in the other
party's lawful possession prior to the disclosure and had not been obtained by
the other party either directly or indirectly from the disclosing party; (iii)
is lawfully disclosed to the other party by a third party without restriction on
disclosure; or (iv) is independently developed by the other party.

8. LIMITATION OF LIABILITY. BEA's entire liability to Licensee for damages in
any way relating to this Agreement, regardless of the cause of action, shall not
exceed two (2) times the amounts received by BEA under this Agreement.

9. CONSEQUENTIAL DAMAGES WAIVER. EXCEPT FOR LICENSEE'S BREACH OF SECTION 2 OR
SECTION 7, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, LOST PROFITS OR LOST
DATA, OR ANY OTHER INDIRECT DAMAGES, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

10. MISCELLANEOUS. BEA and Licensee are independent contractors. Licensee may
not assign this Agreement by operation of law or otherwise, without the prior
written consent of BEA, which shall not be unreasonably withheld. All notices
between the parties shall be in writing and shall be sent by personal delivery
or certified or registered mail (return receipt) to the "Address for Notices"
indicated on the signature page of this Agreement. The laws of the State of
California, other than choice of law rules, will govern this Agreement. Any
dispute regarding this Agreement shall be subject to the exclusive jurisdiction
of the Santa Clara County, California state or federal courts. Licensee agrees
that the BEA Software is the valuable, proprietary and confidential property of
BEA, and that any unauthorized use or disclosure of the BEA Software would cause
BEA irreparable injury for which it would have no adequate remedy at law, and
that BEA will be entitled to seek preliminary and other injunctive relief
against any such unauthorized use or disclosure, in addition to any other
remedies or rights that BEA might have. Licensee may not download, export or
re-export the BEA Software except in compliance with all applicable laws and

                                       5
<PAGE>

regulations, including United States export control restrictions. It is
Licensee's responsibility to comply with such restrictions as they may be
amended from time to time. If any provision of this Agreement is held to be
illegal, unenforceable or void, then each other provision will remain in effect.
No failure of either party to enforce any provision of this Agreement shall be
construed as a waiver of that or any other provision. This Agreement sets forth
the entire agreement between the parties on the subject matter hereof and
supersedes all prior and contemporaneous proposals, agreements and
representations between them, whether written or oral. This Agreement supersedes
any conflicting terms in any purchase order or other document submitted by
Licensee, whether or not formally rejected by BEA. This Agreement may be changed
only in a writing signed by both parties. Neither party shall be liable for any
delay or failure in performance, except for failure to pay fees, due to causes
beyond its reasonable control.

                                       6
<PAGE>

                      SUPPORT SERVICES EXHIBIT (CONTINUED)
                            SUPPORT SERVICES EXHIBIT

1. DEFINITIONS.

"ERROR" means a failure of the BEA Software to conform to the specifications set
forth in the Documentation, resulting in the inability to use, or material
restriction in the use of, the Software.

"MAINTENANCE RELEASE" means a subsequent version of the Licensed Software that
includes Updates and/or Upgrades.

"UPDATE" means either a software modification or addition that, when made or
added to the BEA Software, corrects the Error, or a procedure or routine that,
when observed in the regular operation of the BEA Software, eliminates the
practical adverse effect of the Error on Customer.

"UPGRADE" means a revision of the BEA Software released by BEA to its end user
customers generally, during the Support Services Term, to add new and different
functions or to increase the capacity of the Software. Upgrade does not include
the release of a new product or added features for which there may be a separate
charge.

2. BEA CUSTOMER SUPPORT SERVICES. To obtain Support Services for Software,
Customer selects one (1) of the following four (4) levels of tiered Support
Services on the Pricing Schedule, all of which include Maintenance Releases and
Upgrades: (a) BEA Operations Support (5x8); (b) BEA Enterprise Support (5x12);
(c) BEA Extended Operations Support (7x24); or (d) BEA Mission Critical Support
(7x24). A more detailed description may be found at
(http://www.bea.com/support/programs.html).

3. UPDATES. BEA will make commercially reasonable efforts to provide an Update
designed to solve or by-pass a reported Error. If such Error has been corrected
in a Maintenance Release, Customer must install and implement the applicable
Maintenance Release; otherwise, the Update may be provided in the form of a
temporary fix, procedure or routine, to be used until a Maintenance Release
containing the permanent Update is available. Customer shall reasonably
determine the priority level of Errors, pursuant to the following protocols:

        a. Severity 1 Errors: BEA promptly initiates the following procedures:
        (1) assigns specialists to correct the Error on an expedited basis; (2)
        provides ongoing communication on the status of an Update; and (3)
        begins to provide a temporary workaround or fix. A Severity One
        Production Error means the (i) production system is severely impacted or
        completely shut down, or (ii) system operations or mission-critical
        applications are down. A "Severity One Development Error" means (i) an
        application is in final testing, facing a critical time frame of going
        into Production Use or (ii) entire development efforts are blocked.

        b. Severity 2 Errors: BEA assigns a BEA specialist to begin an Update,
        and provides additional, escalated procedures as reasonably determined
        necessary by BEA Support Services staff. BEA exercises commercially
        reasonable efforts to provide a workaround or include a fix for the
        Severity 2 Errors in the next Maintenance Release. A "Severity Two
        Production Error" means (i) the production system is functioning with
        limited capabilities, or (ii) is unstable with periodic interruptions,
        or (iii) mission critical applications, while not being affected, have
        experienced system interruptions. A "Severity Two Development Error"
        means (i) there is a time sensitive question impacting performance or
        deliverables, or (ii) a major subsystem under development is blocked.

        c. Severity 3 Errors: BEA may include an Update in the next Maintenance
        Release. A "Severity Three Production Error" means there (i) are errors
        in fully operational production systems, (ii) is a need to clarify
        procedures or information in documentation, or (iii) is a request for a
        product enhancement. A "Severity Three Development Error" means (i)
        there are errors in system development that may impact performance
        deliverables, (ii) a need to clarify procedures or information in
        documentation, or (iii) a request for product enhancement.

5. MAINTENANCE RELEASES AND UPGRADES. During the Support Services Term, BEA
shall make the Maintenance Releases available to Customer if, as and when BEA
makes any such Maintenance Release generally available to its customers. If a
question arises as to whether a product offering is an Upgrade or a new product
or feature, BEA's opinion will prevail, provided that BEA treats the product
offering as a new product or feature for its end user customers generally.

6. CONDITIONS FOR PROVIDING SUPPORT. BEA's obligation to provide Support
Services is conditioned upon the following: (a) Customer makes reasonable
efforts to solve the problem after consulting with BEA; (b) Customer provides
BEA with sufficient information and resources to correct the problem either at
BEA's Customer Support Center or via dial-up access at Customer's site, as well
as access to the personnel, hardware, and any additional software involved in
discovering the problem; (c) Customer promptly installs all Maintenance
Releases; or (d) Customer procures, installs and maintains all equipment,
telephone lines, communication interfaces and other hardware necessary to
operate the BEA Software.

7. TECHNICAL SUPPORT CONTACTS: The BEA Customer Support Center will provide
telephone support to the two (2) contacts named on the Pricing Schedule.
Technical Support Contacts will develop or support the BEA Software. They should
be the only interface to the BEA Customer Support Center. In an emergency, a BEA
Customer Support Engineer will begin working on a problem for an unauthorized
contact on an exception basis subject to later verification and involvement of a
named Technical Support Contact. Additional Technical Support Contacts may be
available to Customer for an additional fee.

8. EXCLUSIONS FROM BEA'S SUPPORT SERVICES. BEA is not obligated to provide
Support Services in the following situations: (a) the Software has been changed,
modified or damaged (except if under the direct supervision of BEA); (b) the
problem is caused by Customer's negligence, hardware malfunction or other causes
beyond the reasonable control of BEA; (c) the problem is with third party
software not licensed through BEA; (d) Customer has not installed and
implemented Maintenance Release(s) so that the BEA Software is a version support
by BEA; or (e) Customer has not paid the Support Services fees when due.

9. TERMINATION OF SUPPORT SERVICES. BEA reserves the right to discontinue the
Support Services should BEA, in its sole discretion, determine that continued
support for any Software is no longer economically practicable. BEA will give
Customer at least six (6) months prior written notice of any such discontinuance
of Support Services and will refund any unaccrued Support Services fees Customer
may have prepaid with respect to the affected Software. BEA shall have no
obligation to support or maintain any version of the BEA Software or operating
system except (i) the then current version of the BEA Software and operating
system, and (ii) the immediately preceding version of the BEA Software and
operating system for a period of six (6) months after it is first superseded, or
(iii) if the fees Customer owes to BEA remain unpaid for more than sixty (60)
days from the invoice date.

                                       7
<PAGE>

                                PRICING SCHEDULE

                           FIRST LINE SUPPORT EXHIBIT

The following describes Licensee's responsibilities for providing maintenance
and support to its End Users:

CALL COORDINATING RESPONSIBILITIES:

 - Open new cases/calls with proper End User and contact information;

 - Interpret End User request, create a "Case Title" and
   assign the case for resolution to the appropriate
   vendor or internal department based on the case type
   (i.e., operating system, RDBMS, application,
   hardware, or BEA Software);

 - For BEA Software, collect information on the part
   number, case type, severity level, operating system
   and BEA Software version and forward this information
   to Licensee's technical support operations team.

LICENSEE'S TECHNICAL SUPPORT OPERATIONS TEAM RESPONSIBILITIES:

 - Make initial technical contact with End User;

 - Modify "Case Title" if appropriate;

 - Confirm part number, case type, severity level,
   operating system and BEA Software version, and
   indicate Database Type if appropriate;

 - Request additional information from End User as
   needed and as appropriate for the BEA Product in use,
   for example:

         for BEA TUXEDO, BEA Jolt and BEA WebLogic
             Enterprise,  request the UBBCONFIG,
             USERLOG and the rolling patch level

         for BEA WebLogic Express, BEA WebLogic Server
             and BEA WebLogic Commerce Server, request
             the current WebLogic.log file and the
             weblogic.properties files

 - In Severity One Production Error cases, immediately
   identify BEA Software issues and report them to BEA's
   Customer Support Center by phone;

 - In all other cases, isolate and correct any
   informational, configuration, development and
   parameter type cases, or, on potential BEA Software
   issues, identify and capture logs, error messages and
   reproducible test cases;

 - Contact BEA's Customer Support Center to open any cases.

                                       8
<PAGE>

TERRITORY:  Worldwide

VALUE ADDED SOLUTION (NAME AND DESCRIPTION):

Commander Solutions Services Console: The enterprise e-business infrastructure
monitoring and configuration console for Licensee's Commander Solutions. This
services-based console consolidates and simplifies the management of complex and
distributed web services and their underlying systems, applications, and network
devices. The services console also enables IT departments to proactively meet
service levels objectives that are required by the business units. The services
console will allow IT departments to identify, trouble-shoot, and resolve
problems which directly impact the availability and performance of important
e-business services.

BEA SOFTWARE:

WebLogic Server Advantage Edition

LICENSE FEES:

         Development Licenses: BEA will provide Licensee with five (5) free
development licenses of WebLogic Server (Licensee will pay for support). Any
additional WebLogic Server Development Licenses (SDKs) will be purchased at
$2500/seat less 50% partner discount, plus support.

         Consulting Fees: To assist Licensee in its development efforts, BEA
will provide a 10% discount on any BEA Consulting Units (BCUs) purchased by
Licensee during the term of this Agreement.

         Technical Support Training: In order to prepare Licensee to deliver
First Line Support for WebLogic Server, BEA will provide License a discount of
15% for BEA WebLogic Server training classes.

         Deployment Licenses: Deployment license pricing is based on a
percentage of Licensee's Net Revenue (subject to the two conditions below) for
products that embed the BEA Software (the "PNR"). This pricing assumes no
exposure of the BEA products' APIs to Licensee's customers. These pricing
schedules are based upon a $100,000 initial prepayment of license fees and the
PNR shall decrease as the cumulative license fees paid during the term of this
Agreement increases. These schedules will be effective for three (3) years from
the Effective Date, automatically renewing to subsequent years.

         ------------------------------- ------------------------------------
         Cumulative License Fees         PNR for embedded Use
         ------------------------------- ------------------------------------
         ------------------------------- ------------------------------------
               $100,000 - $250,000                        7%
         ------------------------------- ------------------------------------
         ------------------------------- ------------------------------------
               $250,001 - $500,000                        6%
         ------------------------------- ------------------------------------
         ------------------------------- ------------------------------------
             $500,001 - < $1,000,000                      5%
         ------------------------------- ------------------------------------
         ------------------------------- ------------------------------------
                   >$1,000,000                            4%
         ------------------------------- ------------------------------------

                  provided that:

 - "Net Revenue" means the gross revenue generated from Licensee's sales or
   licensing of the Value Added Solution, less taxes, shipping, insurance and
   trade discounts. Except as provided below, for the purpose of calculating Net
   Revenue, if Licensee's trade discounts exceed 50% of the list price of the
   Value Added Solution the Net Revenue will be calculated by applying a fifty
   percent (50%) trade discount. The 50% discount restriction will be applied to
   the local list price in the country in which it is sold. If Licensee enters
   into an enterprise wide agreement with an End User where the total list price
   of Value Added Solutions sold equals or exceeds one million dollars
   ($1,000,000), then the trade discount cap set forth above may be increased up
   to seventy percent (70%). BEA also agrees to work with Licensee on large
   sales opportunities that may require the negotiation of special terms between
   BEA and Licensee; and

 - If the Value Added Solution is provided with other Licensee products, all
   trade discounts are apportioned pro-rata to the Value Added Solution, i.e.,
   the ratio of Net Revenue to the total net revenue in the transaction is the
   same as the ratio of the list price of the Value Added Solution to the total
   list revenue in the transaction.

         Evaluation Licenses: Licensee will not be required to pay BEA a license
fee for evaluation copies of the Value-Added Solution that Licensee provides to
its End Users and Resellers.

                                       9
<PAGE>
                                PRICING SCHEDULE

EMBEDDED SHIPPING SUPPORT LEVEL:  7 x 24  Extended Operations Support

EMBEDDED SHIPPING SUPPORT FEES: For one (1) year from the Effective Date, BEA
will hold firm annual Embedded Support Fees at the rates stated below. Annual
Support Fees for the following years and for renewals shall be at the
then-current fees and policies.

EMBEDDED SHIPPING SUPPORT: 23% of the License Fees for the BEA Software
                           ordered for Embedded Shipping use.

EMBEDDED SHIPPING SUPPORT CONTACTS:

         NAME  Sumit Chopra                       NAME  Apollo Aguilan

         PHONE  408-548-5655                      PHONE  408-548-5926

         E-MAIL  schopra@resonate.com             E-MAIL  aaguilan@resonate.com

DEVELOPMENT SUPPORT LEVEL:  5 x 8  Operations Support

DEVELOPMENT SUPPORT FEES: For one (1) year from the Effective Date, BEA will
hold firm annual Development Support Fees at the rates stated below. Annual
Support Fees for the following years and for renewals shall be at the
then-current fees and policies.

DEVELOPMENT SUPPORT: 16% of the License Fees for the BEA Software ordered
                     for Development use.

INITIAL ORDER: For a payment of $2000 (which includes $0 (zero) in License Fees
and $2000 in Support Fees), BEA shall provide the following BEA Software and
Support Services to Licensee: 5 WebLogic Server SDK development seats and one
year of 5 x 8 Operations Level Support for the foregoing software.

PREPAYMENT: Licensee agrees to prepay $100,000 in License Fees. This Prepayment
is non-cancelable and non-refundable.

TOTAL PAYMENT: Licensee's total payment of $102,000 (which includes $2000 for
the Initial Order and a $100,000 Prepayment) will be due net ninety (90) days
from the Effective Date. BEA will invoice Licensee for this payment promptly
after the Effective Date.

                                       10

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