Document:

csgs-ex1025bd_226.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25BD

SIXTIETH AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

This Sixtieth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

CSG and Customer agree to the following as of the Effective Date (defined below):

 

1.   Customer desires to receive and CSG hereby agrees to provide use of CSG's provisioning database ("PDB") for access to Customer's, video and data Connected Subscribers' data ("PDB Access").   

 

2.   Therefore, Schedule C, "Recurring Services," of the Agreement is hereby amended by adding PDB Access as follows:

 

(a)  Schedule C, “Recurring Services” is amended to add the following to the list of Recurring Services:

 

PDB Access 

 

(b)  Additionally, Schedule C, "Recurring Services," of the Agreement is further amended by adding PDB Access to "Recurring Services Description" as follows:

 

PDB Access. PDB Access will allow Customer to include their video and data Connected Subscribers' on the PDB with  their voice Connected Subscribers currently on the PDB, will allow a single provisioning interface for Customer's voice, video and data Connected Subscribers via the SODI.  In order to support required business functions, Customer will have use of PDB functions as well as back office functions to support the video and data Connected Subscribers being added to the PDB. 

 

3.   As a result, Schedule F, “Fees,” Section entitled “CSG Services,” Section I. entitled “Processing,” shall be amended to add a new subsection M. entitled “PDB Access,” as follows:

 

M.  PDB Access (Note 1)

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
1.  PDB Access Fee - for capacity up to and including ********* ******* video and/or HSD Connected Subscribers (Note 2) 
	
********
	
$**********

	
2.  Additional PDB Access Fee - for video and/or HSD Connected Subscribers exceeding ********* (per ********* **********) (Note 3) 
	
******** *** ********* **********
	
$******

	
3.  Configuration and Setup Fees (Note 4)
	
*** *******
	
*****

Note 1: In addition to the PDB Access fees, as set forth in Sections 1 and 2 of the above table, the existing BSC for Non-Rated Video and Non-Rated High-Speed Data and Residential Voice Services will apply to the accounts associated with PDB Access.

Note 2: For purposes of PDB Access Fees, the ********* ******* ********** capacity will be measured by including the ***** ****** of ********************* utilizing video only, HSD only or the combination of video/HSD services ********* 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

*********** on the PDB for each ******* ******* ******, and is based on a maximum of ********* ***** ********* ***********.  Should Customer exceed ********* Connected Subscribers, the Parties agree to work in good faith to negotiate a commensurate increase to the then current a***** PDB Access Fee.

Note 3: In the event Customer has more than ********* ******* video and/or HSD Connected Subscribers on the PDB, the Additional PDB Access Fee shall be invoiced at the rate pursuant to Section 2 of the table above for each video and/or HSD Connected Subscriber in excess of ********* ********* ***********, on a ******* basis.  For clarification purposes, such capacity measurements shall exclude any Connected Subscriber accounts utilizing telephony services or any services in combination with telephony services (e.g., telephony only, video/telephony, HSD/telephony or video/HSD/telephony).

Note 4: Configuration and Setup Fees shall be set forth in that certain mutually agreed up Statement of Work, “Mass Data Changes Project – Video Passers” (CSG document no. 4100744). 

 

 

THIS AMENDMENT is executed on the day and year last signed below (the “Effective Date”).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ Michael Ciszek
	
 

 

By:  /s/ Joseph T. Ruble

	
 

Title:  _____________________
	
 

Title:  EVP, CAO & General Counsel

	
 

Name:  ____________________
	
 

Name:  Joseph T. Ruble

	
 

Date:  _____________________
	
 

Date:  9 Feb 2015csgs-ex1025be_225.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***).

Exhibit 10.25BE

SIXTY-FIRST AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

 

This Sixty-first Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009 (CSG document no. 2298875), as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  The effective date of this Amendment is the date last signed below (the "Effective Date").  Further, upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

CSG and Customer agree to the following as of the Effective Date:

 

1.  CSG agrees to provide and Customer desires to use CSG's InfoCast Files services pursuant to the terms of the Agreement and this Amendment.

 

2.  Therefore, Schedule C, "Recurring Services," of the Agreement is hereby amended by adding InfoCast Files services:

 

a)  Schedule C, "Recurring Services," is amended to add the following to the list of Recurring Services:

 

InfoCast Files

 

b)  Additionally, Schedule C, "Recurring Services," of the Agreement is further amended by adding InfoCast Files services to "Recurring Services Description" as follows:

 

InfoCast Files.  InfoCast Files are scheduled applications that create data extracts which are compressed, encrypted, as applicable, and sent to a secure FTP directory maintained by CSG on behalf of Customer (the "InfoCast Pick Up Site").  CSG will author the logic to create the report files from CSG Vantage® data and enhance or modify the logic in the event Vantage data objects change.  InfoCast Files applications can be scheduled to run intraday, daily, weekly, monthly, or at specific intervals.  Customer will access the InfoCast Pick Up Site to retrieve the extracted data.  CSG will maintain the extracted data on the InfoCast Pick Up Site for *********** (**) ***** or successful download by Customer, whichever first occurs.  

 

3.  As a result, Schedule F, "Fees," Section entitled "CSG Licensed Products," Section II, entitled "Advanced Reporting" shall be amended to add a new subsection C. entitled "InfoCast Files," as follows: 

 

C.  InfoCast Files

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
1.Implementation (Note 1) (Note 2)
	
*** *******
	
$*********

	
2.Multi-Schema InfoCast File Maintenance Fee (per ******** ****, designated Vantage Schemas) (Note 3) (Note 4)
	
*******
	
$******

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

			
	
3.Single-Schema InfoCast File Maintenance Fee (per ******** ****, per ******* ******) (Note 4) 
	
*******
	
$******

	
4.Restoration Fee (Note 5)
	
 *** **********
	
$******

Note 1: Implementation of the InfoCast File services will be pursuant to that certain Statement of Work (CSG document no. 4102360) to be executed by the parties for the Customer’s SPAs and related Schemas identified therein (the "InfoCast Files Implementation SOW").

Note 2:  Implementation will include InfoCast File delivery via SFTP for the Vantage tables identified in the InfoCast Files Implementation SOW.  Customer may make requests to CSG for additional InfoCast Files from time to time and/or Vantage Schemas.  Any such additional implementations will be subject to the Fees herein and will be implemented upon the parties' execution of a Letters of Authorization(s) or Statement of Work(s).

Note 3:  For purposes of the InfoCast Files provided pursuant to the Sixty-first Amendment, Multi-Schema shall mean a group of schemas to be designated by the Customer to be implemented and delivered collectively.  If Customer elects to have a single schema implemented and delivered as a stand-alone item, such Single-Schema fee outlined in the table above shall apply.  For clarification purposes, the designated schemas include those schemas existing as of the Effective Date of the Sixty-first Amendment.  Schemas added or removed subsequent to the Effective Date of the Amendment will be subject to the Fees herein and will be implemented upon the parties' execution of a Letters of Authorization(s) or Statement of Work(s).

Note 4: The Maintenance Fees and the Restoration Fee, referenced above, will be subject to the annual adjustment to fees, pursuant to Section 5.3 of the Agreement.

Note 5: InfoCast Files may be restored by CSG, at Customer's request, from an archived directory for up to *** ******* ****** (***) ***** and are subject to the InfoCast File Restoration Fee, per occurrence.

 

THIS AMENDMENT is executed on the day and year last signed below to be effective as of the Effective Date.

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ Michael Ciszek
	
 

 

By:  /s/ Joseph T. Ruble

	
 

Title:  _____________________
	
 

Title:  EVP, CAO & General Counsel

	
 

Name:  ____________________
	
 

Name:  Joseph T. Ruble

	
 

Date:  _____________________
	
 

Date:  20 Jan 2015

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