Document:

EX-10.36:

 

Exhibit 10.36

Conformed Copy

FIRST AMENDMENT TO
INTERACTIVE SERVICES AGREEMENT

          This Amendment to Interactive Services Agreement (this “First Amendment”), effective as of May
15, 2001 (“Amendment Effective Date”), is made and entered into by and between America Online, Inc.
(“America Online” or “AOL”), a Delaware corporation with its principal offices at 22000 AOL Way,
Dulles, Virginia 20166 and WebMD Corporation (“WebMD”), a Delaware corporation, with offices at 669
River Drive, River Drive Center 11, Elmwood Park, NJ 07407. Defined terms that are used but not
defined herein shall be as defined in the Interactive Services Agreement between AOL and WebMD
effective as of May 9, 2001 (“Agreement”).

          The Parties wish to amend the Agreement as described below.

          It is therefore agreed as follows:

	1.	 	Impressions-Section 1.1.1(iii). The Impressions Target set forth in section
1.1.1(iii) of the Agreement shall be increased by* (*) Impressions to * (*)
Impressions.
	 
	2.	 	Carriage Plan-Exhibit A-1. [Intentionally Omitted]

 

	 	 	Confidential treatment has been requested. The
redacted material has been separately filed with the Commission. All
redacted material has been marked by an asterisk (*).

 

 

Conformed Copy

	3.	 	Order of Precedence. This Amendment is supplementary to and modifies the
Agreement. The terms of this Amendment supersede provisions in the Agreement only to the
extent that the terms of this Amendment and the Agreement expressly conflict. However,
nothing in this Amendment should be interpreted as invalidating the Agreement, and provisions
of the Agreement will continue to govern relations between the parties insofar as they do not
expressly conflict with this Amendment.

	4.	 	Counterparts. This Amendment may be executed in counterparts, each of which shall be
deemed an original and all of which together shall constitute one and the same document.

          IN WITNESS WHEREOF, the Parties hereto have executed this Amendment as of the date first
written above.

	 	 	 	 	 	 	 
	AMERICA ONLINE, INC.	 	WEBMD CORPORATION
	 
	 	 	 	 	 	 
	By:

	 	/s/ Jonathan R. Edson	 	By:	 	/s/ David Schlanger
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	Name:

	 	Jonathan R. Edson	 	Name:	 	David Schlanger
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	Title:

	 	Vice President Business Affairs	 	Title:	 	Senior Vice President
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	Date:
	 	6/18/01	 	Date:	 	6/15/01
	 

	 	 
	 	 	 	 

2EX-10.37:

 

Exhibit 10.37

Conformed Copy

SECOND AMENDMENT TO INTERACTIVE SERVICES AGREEMENT

          This Second Amendment to Interactive Services Agreement (this “Second Amendment”), effective
as of June 26, 2001 (the “Second Amendment Effective Date”), is made and entered into by and
between America Online, Inc. (“America Online” or “AOL”), a Delaware corporation with its principal
offices at 22000 AOL Way, Dulles, Virginia 20166 and WebMD Corporation (“WebMD”), a Delaware
corporation, with offices at 669 River Drive, River Drive Center 11, Elmwood Park, New Jersey 07407
(each a “Party” and collectively the “Parties”). Defined terms that are used but not defined
herein shall be as defined in the Interactive Services Agreement between AOL and WebMD effective as
of May 9, 2001, as amended (the “Agreement”).

          The Parties wish to amend the Agreement as described below.

          It is therefore agreed as follows:

	1.	 	WebMD In-Kind Promotions. Pursuant to Section 1.5 and Exhibit F of the Agreement,
the Parties agree that between July 1, 2001 and March 31, 2004, in connection with the WebMD
In-Kind Obligation, WebMD shall purchase television media in each calendar quarter in the
approximate amounts set forth in the table below and that WebMD will use its best efforts to
provide AOL with * ($*), valued in accordance with Exhibit F, of such promotions
in the First Agreement Year and in each Subsequent Agreement Year. The Parties agree that
between July 1, 2001 and March 31, 2002, WebMD shall allocate to its minimum commitment no
more than * ($*) of such television media purchased from any AOL Affiliate. Unless otherwise
agreed by the parties in writing, * (*%) of each television spot shall consist of AOL branding
and shall provide AOL with the value set forth below to satisfy the WebMD In-Kind Obligation
under the Agreement. As used herein, “First Agreement Year” shall mean the period beginning
on the Effective Date of the Agreement and ending on March 31, 2002; and “Subsequent Agreement
Year” shall mean the twelve (12) month period beginning on April 1, 2002 and each subsequent
twelve (12) month period thereafter during the Term.

	 	 	 	 	 
	Quarter	 	Min. WebMD Commitment	 	Min. Value to AOL
	 	 	($ Millions)	 	($ Millions)
	Q3 2001
	 	*	 	*
	Q4 2001
	 	*	 	*
	Q 1 2002
	 	*	 	*
	Q2 2002
	 	*	 	*
	Q3 2002
	 	*	 	*
	Q4 2002
	 	*	 	*
	Q 1 2003
	 	*	 	*

 

Pages where confidential treatment has been
requested are stamped, “Confidential
treatment has been requested. The redacted material has been
separately filed with the Commission.” All redacted material has
been marked by an asterisk (*).

 

 

Conformed Copy

	 	 	 	 	 
	Quarter	 	Min. WebMD Commitment	 	Min. Value to AOL
	 	 	($ Millions)	 	($ Millions)
	Q2 2003
	 	*	 	*
	Q3 2003
	 	*	 	*
	Q4 2003
	 	*	 	*
	Q 1 2004
	 	*	 	*

	2.	 	Promotion Plans. Pursuant to Section 1.5 and Exhibit F of the Agreement, the Parties
agree that for each calendar quarter referred to in Section 1 of this Second Amendment, WebMD
will provide a media plan, which will be subject to AOL’s reasonable approval and shall
otherwise comply with the terms of Exhibit F. Each media plan will include specific in-kind
promotions for a minimum of three (3) months and must be finalized no later than sixty (60)
days prior to the first day of the earliest calendar quarter included in such media plan. The
media plan for the third quarter of 2001 (the “Q3 2001 Media Plan”) is attached hereto as
Exhibit F-2. To the extent that the Q3 2001 Media Plan references estimates for any
particular media, the selection of final inventory shall be subject to AOL’s reasonable
approval. Except as otherwise specified in the Q3 2001 Media Plan, WebMD shall use its best
efforts to deliver the promotions set forth in the Q3 2001 Media Plan evenly throughout the
quarter.
	 
	3.	 	Q2 2001 Promotions; Other AOL Promotion. The Parties acknowledge that WebMD has
included promotion of AOL in certain promotions during the second quarter of 2001 (the “Q2
2001 Promotions”). The Parties agree that when the value of the Q2 2001 Promotions has been
established in accordance with Section II of Exhibit F, the Parties will mutually agree to
reduce the value of the minimum WebMD commitment set forth in Section 1 above in one or more
future quarters such that the total value of the WebMD In-Kind Obligation under the Agreement
does not exceed * ($*), pursuant to Section 1.5 of the Agreement. The Parties also
acknowledge that WebMD may include, with AOL’s prior written approval, promotion of AOL in
other advertising assets during the Term (“Other AOL Promotion”). The Parties further agree
that in each quarter, when the value of any Other AOL Promotion has been established in
accordance with Section II of Exhibit F, the Parties will mutually agree to reduce the value
of the minimum WebMD commitment set forth in Section 1 above in one or more future quarters
such that the total value of the WebMD In-Kind Obligation under the Agreement does not exceed
* ($*), pursuant to Section 1.5 of the Agreement.
	 
	4.	 	Order of Precedence. This Second Amendment is supplementary to and modifies the
Agreement. The terms of this Second Amendment supersede provisions in the Agreement only to
the extent that the terms of this Second Amendment and the Agreement expressly conflict.
However, nothing in this Second Amendment should be interpreted as invalidating the Agreement,
and provisions of the Agreement will continue to govern relations between the parties insofar
as they do not expressly conflict with this Second Amendment.
	 
	5.	 	Counterparts. This Second Amendment may be executed in counterparts, each of which
shall be deemed an original and all of which together shall constitute one and the same
document.

 

Confidential treatment has
been requested. The redacted material has been separately filed with
the Commission.

2

 

Conformed Copy

          IN WITNESS WHEREOF, the Parties hereto have executed this Amendment as of the date first
written above.

	 	 	 	 	 	 	 
	AMERICA ONLINE, INC.	 	WEBMD CORPORATION
	 
	 	 	 	 	 	 
	By:

	 	/s/ Jonathan R. Edson	 	By:	 	/s/ David Schlanger
	 
	 	 
	 	 	 	 

	 
	 	 	 	 	 	 
	Name:

	 	Jonathan R. Edson	 	Name:	 	David Schlanger
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	Title:

	 	Vice President Business Affairs	 	Title:	 	Senior Vice President
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	Date:

	 	6/29/01	 	Date:	 	6/28/01
	 

	 	 
	 	 	 	 

3EX-10.38:

 

Exhibit 10.38

Conformed Copy

THIRD AMENDMENT TO INTERACTIVE SERVICES AGREEMENT

          This Third Amendment to the Interactive Services Agreement (this “Third Amendment”), effective
as of March 1, 2002 (the “Third Amendment Effective Date”), is made and entered into by and between
America Online, Inc. (“America Online” or “AOL”), a Delaware corporation with its principal offices
at 22000 AOL Way, Dulles, Virginia 20166 and WebMD Corporation (“WebMD”), a Delaware corporation,
with offices at 669 River Drive, River Drive Center 11, Elmwood Park, New Jersey 07407 (each a
“Party” and collectively the “Parties”). Defined terms that are used but not defined herein shall
be as defined in the Interactive Services Agreement between AOL and WebMD effective as of May 9,
2001, as amended (the “Agreement”).

          The Parties intend to evaluate the effectiveness of expanding the scope of the joint sales
collaboration process. In connection therewith, the Parties hereby agree to amend the Agreement to
allow WebMD to participate with AOL in sales to Pharmaceutical Manufacturers in all areas of the
AOL Properties and to receive a revenue share for such sales as described below.

          It is therefore agreed as follows:

	1.	 	Section 4.2 is hereby amended to allow WebMD to license or sell Advertisements along with AOL
in all areas of the AOL Properties.
	 
	2.	 	Q1-02 2002 Revenue Sharing Outside of Health Channels. During part of the first
quarter and the entire second quarter of 2002 of AOL’s fiscal year (“Q1-Q2 2002”), the Parties
hereby acknowledge and agree that WebMD shall be entitled to the Revenue Sharing as set forth
in Section 5.2.2 for not only the “Allocated Revenue” for the sale of Advertisements on
Non-Site Exclusive Contracts, but for all Advertising Revenues generated from such sales.
Therefore, the Parties agree that for the limited time period of Q1-Q2 2002 only, WebMD shall
receive the revenue share set forth in Section 5.2.2 for the sale of Advertisements to
Pharmaceutical Manufacturers for all of the Advertising Revenues generated from Non-Site
Exclusive Contracts (i.e., not, just the “Allocated Revenue”), except where the Parties agree
otherwise. At the end of Q2 2002, the Parties agree that this limited carve out will no
longer be effective and the revenue sharing arrangement in place prior to this Third Amendment
shall govern the revenue sharing between the Parties. The Parties will assess the
effectiveness of the expanded joint sales process at the end of Q2 2002 to determine whether
such process should continue.
	 
	3.	 	The Term of this expanded joint sales process described herein shall be during Q1-Q2 2002
which shall be from March 1, 2002 to June 30, 2002.
	 
	4.	 	Order of Precedence. This Third Amendment is supplementary to and modifies the
Agreement. The terms of this Third Amendment supersede provisions in the Agreement only to
the extent that the terms of this Third Amendment and the Agreement expressly conflict.
However, nothing in this Third Amendment should be interpreted as invalidating the Agreement,
and provisions of the Agreement will continue to govern

 

 

Conformed Copy

	 	 	relations between the parties insofar as they do not expressly conflict with this Third
Amendment.

	5.	 	Counterparts. This Third Amendment may be executed in counterparts, each of which
shall be deemed an original and all of which together shall constitute one and the same
document.

2

 

Conformed Copy

	7.8	 	APPLICATION OF LAWS AND REGULATIONS. THE PARTIES SHALL ABIDE BY ALL APPLICABLE LAWS
AND REGULATIONS IN THE PERFORMANCE OF THEIR RESPECTIVE OBLIGATIONS UNDER THIS AGREEMENT.
	 
	7.9	 	OBLIGATIONS UNDER HIPAA. THE PARTIES ACKNOWLEDGE AND AGREE THAT NOTHING IN THE
AGREEMENT IS INTENDED TO CONVERT AOL INTO AN ENTITY COVERED BY HIPAA. OTHER THAN IN
CONNECTION WITH AOL’S USE OF PERSONALIZED HEALTH DATA ACQUIRED THROUGH THE EXERCISE OF ITS
RIGHT TO RECEIVE A COPY OF PERSONALIZED HEALTH DATA, AOL WILL NEITHER HAVE ACCESS TO OR USE
INFORMATION RELATING TO THE PAST, PRESENT, OR FUTURE PHYSICAL OR MENTAL CONDITION OF AN
INDIVIDUAL USING THE CUSTOMIZED SITE, THE CUSTOMIZED PROGRAMMING OR MY HEALTH, WEBMD AGREES AT
THE REQUEST OF AOL TO MODIFY THIS AGREEMENT OR THE MANNER IN WHICH THE AGREEMENT IS PERFORMED
BY WEBMD TO THE EXTENT REASONABLY NECESSARY TO ENSURE THAT AOL IS NOT TREATED AS AN ENTITY
SUBJECT TO HIPAA OR THAT AOL’S ACTIVITIES HEREUNDER (OTHER THAN IN CONNECTION WITH AOL’S USE
OF PERSONALIZED HEALTH DATA ACQUIRED THROUGH THE EXERCISE OF ITS RIGHT TO RECEIVE A COPY OF
PERSONALIZED HEALTH DATA) DO NOT INVOLVE USE OR DISCLOSURE OF INFORMATION RELATING TO THE
PAST, PRESENT, OR FUTURE PHYSICAL OR MENTAL CONDITION OF AN INDIVIDUAL USING THE CUSTOMIZED
SITE, THE CUSTOMIZED PROGRAMMING OR MY HEALTH.
	 
	7.10	 	WebMD Indemnification. WebMD will defend, indemnify, save and hold harmless AOL and
its officers, directors, agents, affiliates, distributors, franchisees and employees from any
and all third party claims, demands, liabilities, costs or expenses, including reasonable
attorney’s fees (Liabilities), related to any medical malpractice and/or the unauthorized
practice of medicine resulting from WebMD’s delivery of products, information and/or services
to consumers of My Health; provided, however that AOL shall pursue any claims arising under
this Section 7.10 in accordance with the provisions of Section 8.4 of the Standard Legal Terms
& Conditions attached hereto as Exhibit E.
	 
	7.11	 	STANDARD TERMS.

The Standard Legal Terms & Conditions set forth on Exhibit E attached hereto are
each hereby made a part of this Agreement.

3

 

Conformed Copy

          IN WITNESS WHEREOF, the Parties hereto have executed this Amendment as of the Effective Date.

	 	 	 	 	 	 	 	 	 
	AMERICA ONLINE, INC.	 	 	 	WEBMD CORPORATION
	 
	 	 	 	 	 	 	 	 
	By:

	/s/ Steve E. Rinder	 	 	 	By:	/s/ David Schlanger
	 

	 

	 	 	 	 	 

	 
	 	 	 	 	 	 	 	 
	Name:

	Steve E. Rinder	 	 	 	Name:	David Schlanger
	 

	 
	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Title:

	Vice President Business
Affairs	 	 	 	Title:	Senior Vice President
	 

	 
	 	 	 	 	 

4

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