Document:

EX-10.1

 Exhibit 10.1 

SECOND AMENDMENT TO CREDIT AGREEMENT 

THIS SECOND AMENDMENT TO CREDIT AGREEMENT dated as of July 18, 2017 (the “Amendment”) is entered into among Syntel,
Inc., a Michigan corporation (the “Borrower”), the Guarantors party hereto, the Lenders party hereto and Bank of America, N.A., as Administrative Agent. Capitalized terms used but not otherwise defined herein have the meanings
provided in the Credit Agreement (as defined below). 
 RECITALS 

WHEREAS, the Borrower, the Guarantors, the Lenders and Bank of America, N.A, as Administrative Agent, L/C Issuer and Swing Line Lender entered
into that certain Credit Agreement dated as of September 12, 2016 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”); and 

WHEREAS, the Borrower, the Lenders and the Administrative Agent, subject to the terms and conditions set forth, desire to amend certain terms
of the Credit Agreement. 
 NOW, THEREFORE, in consideration of the premises and the mutual covenants contained herein, and for other good
and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 1.
Amendments to Credit Agreement. The Credit Agreement is hereby amended as follows: 
 (a) Section 8.06 of the
Credit Agreement is hereby amended by (i) deleting the “and” at the end of clause (g) thereof, (ii) re-numbering clause (h) as the new clause (i) thereof, and (iii) inserting a new clause (h) thereof as
follows: 
 (h) the Borrower may make other Restricted Payments in an aggregate amount not to exceed $50,000,000;
provided that (i) no Default shall have occurred and is continuing or would immediately result from such Restricted Payment, and (ii) upon giving effect to such Restricted Payment, the Loan Parties would be in compliance with the
financial covenants set forth in Section 8.11 on a Pro Forma Basis; and 
 2. Conditions Precedent. This Amendment shall
be effective upon receipt by the Administrative Agent of counterparts of this Amendment duly executed by the Borrower, the Guarantors, the Required Lenders and the Administrative Agent. 

3. Miscellaneous. 

(a) The Borrower represents and warrants to the Lenders that (i) the representations and warranties of the Borrower and
each other Loan Party contained in Article VI of the Credit Agreement or any other Loan Document are true and correct in all material respects with respect to any representation or warranty that is not otherwise qualified as to materiality, and in
all respects with respect to any representation or warranty that is qualified as to materiality, in each case on and as of the date hereof, except to the extent that any such representations and warranties specifically refer to an earlier date, in
which case they are true and correct in all material respects or in all respects, as applicable, as of such earlier date, and (ii) no Default has occurred and is continuing. 

 (b) The Administrative Agent and the Lenders hereby expressly reserve any and all
of the rights, powers, privileges and remedies available to the Administrative Agent and the Lenders under the Credit Agreement, the other Loan Documents and applicable Law that have arisen or may arise as a result of any Default or Event of
Default, including any such Default or Event of Default that may exist as of the date hereof. No failure to exercise or delay in exercising any right, power, privilege or remedy shall constitute a waiver of any such right, power, privilege or remedy
or preclude the Administrative Agent or any Lender from exercising such right, power, privilege or remedy in the future. 

(c) The Credit Agreement and the other Loan Documents, and the obligations of the Borrower thereunder, are hereby ratified and
confirmed and shall remain in full force and effect according to their terms. 
 (d) Each Guarantor (i) acknowledges and
consents to all of the terms and conditions of this Amendment, (ii) affirms all of its obligations under the Guaranty and the other Loan Documents to which it is a party and (iii) agrees that this Amendment and all documents executed in
connection herewith do not operate to reduce or discharge its obligations under the Guaranty or the Loan Documents. 
 (e)
This Amendment may be executed in any number of counterparts, each of which when so executed and delivered shall be an original, but all of which shall constitute one and the same instrument. Delivery of an executed counterpart of this Amendment by
telecopy shall be effective as an original and shall constitute a representation that an executed original shall be delivered. 

(f) THIS AMENDMENT AND THE RIGHTS AND OBLIGATIONS OF THE PARTIES HEREUNDER SHALL BE GOVERNED BY AND CONSTRUED AND
INTERPRETED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK. 
 (g) This Amendment is a Loan Document and all
references to a “Loan Document” in the Credit Agreement and the other Loan Documents (including, without limitation, all such references in the representations and warranties in the Credit Agreement) shall be deemed to include this
Amendment. 
 [signature pages follow] 

 Each of the parties hereto has caused a counterpart of this Amendment to be duly executed and
delivered as of the date first written above. 
  

									
	BORROWER:	 		 	SYNTEL, INC.,	 	
		 		 	a Michigan corporation	 	
					
		 		 	By:	 	 /s/ Daniel M. Moore
	 	
		 		 	Name: Daniel M. Moore	 	
		 		 	Title:   Chief Administrative Officer	 	
				
	GUARANTORS:	 		 	SKILLBAY LLC,	 	
		 		 	a Michigan limited liability company	 	
					
		 		 	By:	 	 /s/ Daniel M. Moore
	 	
		 		 	Name: Daniel M. Moore	 	
		 		 	Title:   Chief Administrative Officer	 	
				
		 		 	 SYNTEL CONSULTING INC.,
 a Michigan
corporation
	 	
					
		 		 	By:	 	 /s/ Daniel M. Moore
	 	
		 		 	Name: Daniel M. Moore	 	
		 		 	Title:   Chief Administrative Officer	 	

  
 SYNTEL, INC. 

SECOND AMENDMENT 

									
				
	ADMINISTRATIVE AGENT:	 		 	BANK OF AMERICA, N.A.,	 	
		 		 	as Administrative Agent	 	
					
		 		 	By:	 	 /s/ Christine Trotter
	 	
		 		 	Name: Christine Trotter	 	
		 		 	Title:   Assistant Vice President	 	
				
	LENDERS:	 		 	 BANK OF AMERICA, N.A.,
 as a
Lender
	 	
					
		 		 	By:	 	 /s/ Gregory J. Bosio
	 	
		 		 	Name: Gregory J. Bosio	 	
		 		 	Title:   Senior Vice President	 	
				
		 		 	 JPMORGAN CHASE BANK, N.A.,
 as a
Lender
	 	
					
		 		 	By:	 	 /s/ Justin Burton
	 	
		 		 	Name: Justin Burton	 	
		 		 	Title:   Vice President	 	
				
		 		 	 WELLS FARGO BANK, N.A.,
 as a
Lender
	 	
					
		 		 	By:	 	 /s/ Debra E. DelVecchio
	 	
		 		 	Name: Debra E. DelVecchio	 	
		 		 	Title:   Senior Vice President	 	
				
		 		 	 CITIBANK, N.A.,
 as a
Lender
	 	
					
		 		 	By:	 	 /s/ Varun Gupta
	 	
		 		 	Name: Varun Gupta	 	
		 		 	Title:   SVP	 	
				
		 		 	 BANK OF THE WEST,
 as a
Lender
	 	
					
		 		 	By:	 	 /s/ David Wang
	 	
		 		 	Name: David Wang	 	
		 		 	Title:   Director	 	

  
 SYNTEL, INC. 

SECOND AMENDMENTDistribution
Agreement 

 

This
Agreement is effective this 6th day of February 2016 (herein the “Effective Date”), by and between Entranet
Inc., a corporation organized and existing under the laws of Florida, USA (hereafter “Entranet”), and Wooden
House a corporation organized and existing under the laws of Turkey (hereafter “Distributor”).
Entranet and Distributor may also be referred to herein as the “Party” or “Parties”.

 

		WITNESSETH	

 

WHEREAS
Entranet has the right to use and sell the Product in the Territory under the Trademarks, using the Distributor; and

 

WHEREAS
Entranet wishes to appoint Distributor to sell the Product in Turkey (herein the “Territory”),
and Distributor is willing and able to import, promote, distribute, and sell Product under the Trademarks in the Territory.

 

NOW,
THEREFORE, the parties intending to be legally bound agree as follows:

 

Article I: Definitions

 

Wherever
used in this Agreement, the following terms have the following meanings:

 

1.1 Product
means the Entranet product “talk2lift” or “Entranet talk2lift”.

1.2 Trademark
means all current and future trademarks, service marks, logotypes, commercial symbols, insignias, and designs pertaining thereto,
including, but not limited to, the trademark [TM] “Entranet”, “talk2lft”, “Entranet talk2lift”
and the logotype associated therewith, as the same may be amended, modified, revised, or improved hereafter that are associated
and identified with the manufacture and sale of the Product.

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 1 of 15

    

    

 

Article
II: Appointment of Distributor

 

2.1
Subject to the terms and conditions of this Agreement, Entranet appoints Distributor as its sole distributor for the importation,
promotion, distribution, and sale of Product under the Trademarks in the Territory, excluding the companies listed in Appendix
I, to which Entranet sells directly.

2.2 Entranet
grants the Distributor the right to sell the product at his own packaging.

2.3
This Agreement does not grant the Distributor the right to manufacture or assemble the Product or to have the Product manufactured
by a third party.

 

Article III: Use of Trademark

 

3.1 Distributor
recognizes the substantial value of the goodwill associated with the Trademark and acknowledges that the Trademark and all rights
therein and the goodwill pertaining thereto belong exclusively to Entranet. Distributor agrees not to commit any act or omission
adverse or injurious to said rights.

3.2 Distributor
agrees that every use of the Trademark by Distributor shall inure to the benefit of Entranet, and that Distributor shall not at
any time acquire any rights in the Trademark by virtue of any use Distributor may make of the Trademark.

3.3 Distributor
agrees to cooperate fully and in good faith with Entranet for the purpose of securing, preserving, and protecting Entranet’s
rights in and to the Trademarks.

3.4 Distributor
acknowledges that Distributor’s failure to cease the use of the Trademark on the termination or expiration of this Agreement
will result in immediate and irreparable damage to Entranet and to the rights of any subsequent licensee. Distributor acknowledges
and admits that there is no adequate remedy at law for such failure and agrees that, in the event of such failure, Entranet shall
be entitled to equitable relief by way of temporary and permanent injunctions and such other and further relief as any court with
jurisdiction may deem just and proper.

3.5 Distributor
shall report to Entranet, in writing, any infringement or imitation of the Trademarks of which Distributor becomes aware. Entranet
shall have the sole right to determine whether to institute litigation upon such infringements as well as the selection of counsel.
Entranet may commence or prosecute any claims or suits for infringement of the Trademarks in its own name. If Entranet brings an
action against any infringer of the Trademark, Distributor shall cooperate with Entranet and lend whatever assistance is necessary
in the prosecution of such litigation. If Entranet decides not to

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 2 of 15

    

    

 

institute such litigation, it
may authorize, within its sole discretion, in writing, Distributor to institute such litigation.

3.6 Distributor
shall not contest or deny the validity or enforceability of the Trademark or oppose or seek to cancel any registration thereof
by Entranet, or aid or abet others in doing so, either during the term of this Agreement or at any time thereafter.

3.7 Distributor
acknowledges that any use of the Trademark in violation of the provisions of this Article will cause irreparable damage to Entranet,
constitutes an incurable default of this Agreement, and is grounds for immediate termination of this Agreement.

 

Article
IV: Supply Terms

 

4.1
Since Entranet has made, or is making, distribution arrangements for Product with representatives in other countries, Distributor
agrees that it shall not, directly or indirectly allow Product to be distributed for use in countries outside of the Territory
without prior approval from Entranet.

4.2
All orders submitted by Distributor to Entranet are subject to acceptance by Entranet, to government restrictions and approval,
and to allocations that may be necessary due to production capacity restrictions.

4.3
To assure a constant supply of the Product, Distributor shall stock a sufficient quantity of the Product to satisfy without delay
the demands for it. To this end, Distributor shall place with Entranet timely and sufficient orders
for the Product, taking into account the market demand, shipping time, customs clearance and filling of the order by Entranet.
Entranet shall supply and ship to Distributor as quickly as possible and always within twenty (20) days of receiving its purchase
order with the amount of Product specified therein. Distributor shall have the responsibility of clearing customs for each shipment.

4.4
Distributor agrees to visually inspect the Product immediately upon delivery and to give notice by fax or email to Entranet within
five working (5) days of such delivery of any matter of thing by reason whereof it alleges that the Product is not in good condition.
If no such notice is served by the Distributor upon Entranet, the Product shall be deemed to be in accordance with this Agreement
in all respects and the Distributor shall be deemed to have accepted the Product. If Distributor, having served notice on Entranet,
demonstrates that the Product is not in good condition, Entranet shall at its option either replace the defective goods with Product
complying with this Agreement or refund to the Distributor the price paid for defective Product. Should the Product demonstrates
technical problems

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 3 of 15

    

    

 

upon installation
at a client by Distributor, Distributor is covered by the Product Guarantee and Entranet will replace such Product accordingly.

4.5 Product
Guarantee/warranty termscan be found in Appendix II.

4.6
Distributor agrees to inform Manufacturer in writing three (3) months before the end of each calendar year of its estimated requirements
of the Product for the following year.

 

Article
V: Pricing and Payments

 

5.1
Prices charged to Distributor will, unless otherwise negotiated, be in accord with Entranet’s Price List in Appendix III.
The discount of the Distributor will be 33,4% on the prices mentioned on the Price List. The prices are ex-works Thessaloniki,
Greece, where Entranet’s R&D and assembly line is. Entranet reserves the right to change its Price List every year, informing
the Distributor three (3) months in advance to that effect. Entranet reserves the right to change its Price List
in case of force majeure or sudden raw material upward movementsbut guarantees to provide the Distributor with as much notice as
possible under the circumstances. Prices will be ex-works Thessaloniki, Greece.

5.2
Payment Terms are 50% of the order value with the placement of the order and the balance 50% before the order dispatch.

 

Article
VI: Advertising and Promotion

 

6.1
Distributor undertakes at its own expense to actively promote the Product in the Territory by the best legal and appropriate means
and to retain a trained sales force of technically literate representatives and detailers to assure an effective promotion of the
Product. Distributor shall further place, at its own expense, promotional advertisement and advertorials on the Product in the
media and in suitable publications covering the Territory.

6.3 Entranet
shall provide to Distributor free of charge, two demo cases. Entranet shall provide to Distributor technical, commercial, and training
materials in English required to carry out promotional and training programs for the Product.

6.4 In
promoting the Product, Distributor shall refrain from making any claims regarding its function or effectiveness different or greater
than those specified by Entranet.

6.5
All advertisements and promotional material, including text and graphics, used by Distributor shall be subject to prior written
approval of Entranet, which approval shall not be unreasonably withheld.

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 4 of 15

    

    

 

Article
VII: Covenants and Representations of Distributor

 

7.1
Distributor is a corporation duly formed, validly existing, and in good standing under the laws of The
Turkey and is duly qualified to transact business. 

7.2
Distributor agrees that it shall not use or distribute Product in any manner inconsistent with the terms and intent of this
Agreement.

7.3
Distributor agrees to use its best efforts to successfully market and distribute Product from Entranet in the Territory on a continuing
basis during the term of this Agreement and to comply with good business practices and all laws and regulations relevant to this
Agreement or the subject matter hereof.

7.4
Distributor agrees to keep Entranet informed as to any problems encountered with the Products and any resolutions arrived at for
those problems and to communicate promptly to Entranet any and all suggested modifications, design changes
or improvements of the Products. 

7.5 Entranet
shall have all right, title, and interest in and to any such suggested modifications, design changes, or improvements of the Products,
without the payment of any additional consideration thereof.

 

 

 

Article
VIII: Confidentiality

 

All technical,
patent, corporate, business, and other proprietary information furnished by Entranet hereunder, or which results from the joint
efforts of Entranet’s and Distributor’s personnel, shall be deemed to have been furnished to Distributor in confidence
for the sole purposes herein set forth, and Distributor undertakes not to use any of this information for any purpose not connected
with the orders accepted under this Agreement. Distributor shall also take all reasonable precautions to prevent communication,
without the written consent of Entranet, of any such technical or other proprietary information to any third party, except as may
be necessary to carry out the purposes of this Agreement.

 

Article
IX: Term And Termination

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 5 of 15

    

    

 

9.1
This Agreement is effective as of the Effective Date and will expire eighteen (18) monthsthereafter.This Agreement will be renewed
by mutual consent of the Parties ninety (90) days before its expiration and provided the Distributor agrees to a mutually agreedminimum
units of the Product that he will purchase from Entranet on an annual basis. If Distributor does not purchase the mutually agreed
minimum pieces specified for any year, Entranet may terminate this Agreement by giving ninety (90) days’ written notice,
provided that if Distributor during the ninety (90)-day period orders sufficient Product for immediate delivery to make
up the deficiency, the notice will be revoked.

9.2
This Agreement may also be terminated in the event Entranet determines that a change in management or effective financial control
of Distributor has or will adversely affect the distribution of Product in accordance with this Agreement.

9.3
Distributor and Entranet may terminate this Agreement any time by giving three (3) months’ written notice to the other Party
for reasons pertaining to an internal restructuring, internal policy or force majeure. During this three (3)-month period, the
Parties will continue to use their best efforts to promote the sale and use of Product.

9.4
Extensions and renewals of this Agreement after the first renewal will be subject to agreement between the Parties made at least
three (3) months prior to its expiration.

 

Article
X: Rights and Obligations on Termination

 

Upon
termination or expiration of this Agreement, Entranet retains the right to buy back any unused inventory from Distributor at ex-works
price provided this is in original condition.Distributor shall dispose of all advertising material relating to the Product or the
Trademark and shall discontinue immediately any use of the Trademark. Distributor shall maintain as confidential all proprietary
information supplied to Distributor hereunder.

 

Due
to the long term nature of the market, should the Distributor receive orders for product following termination, Entranet will continue
to supply product to the Distributor under the general terms of this agreement upto one year following the termination.

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 6 of 15

    

    

 

Article
XI: Relationship of Parties

 

The
Parties hereto expressly understand and agree that Distributor is an independent contractor in the performance of each and every
part of this Agreement and is solely responsible for the actions of all of its employees and agents.
Entranet shall not be obligated by any agreements, representations, or warranties made by Distributor, its employees, or its agents
nor with respect to any other action of Distributor, its employees, or its agents, nor shall Entranet be obligated for any claims,
liabilities, damages, debts, settlements, costs, expenses, and liabilities that may arise on account of Distributor’s
activities, or those of its employees or its agentsunless as a direct result of the performance
of the product.

 

Article XII: Hold Harmless

 

Distributor
agrees to use its best efforts to ensure that Product is transported, stored, and distributed in accordance with handling instructions
provided by Entranet. Distributor further agrees to use its best efforts to ensure that Product is provided to customers in a manner
which facilitates its safe and proper use. Entranet shall have the right to enter and inspect any premises or facilities used by
Distributor for or in connection with the preparation, promotion, marketing, and distribution of the Product, at any time during
normal business hours and shall further have the right to take a reasonable number of samples of the Product at no charge in order
to determine Distributor’s compliance with the terms and condition of this Agreement. The Distributor shall sell the Product
on its own account and in no event shall Entranet be deemed liable for credits the Distributor may grant or for any other obligations
the Distributor may have to fulfil for its sales or other types of transaction in the Territory. It is understood and agreed that
the Distributor has no right or authority whatsoever to accept any financial obligation on Entranet’s name or account without
Entranet’s prior written approval.

 

Article
XIII: Notices

 

Any
report, accounting, objection, notice, or consent required or provided for by the terms of this

Agreement
shall be in writing, and all accounting, obligations, notices, consents, and reports provided for hereunder shall be sent by email
to the business address of the party to be served therewith. It is agreed that the business email addresses of the parties shall
be as follows:

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 7 of 15

    

    

 

If
to Entranet: info@entranetinc.com

If to Distributor:
____________________

 

Article
XIV: Prohibition against Assignment

 

This
Agreement is entered into in reliance upon and in consideration of the experience, knowledge, skills, and qualifications of and
trust and confidence placed in Distributor by Entranet. Therefore, Distributor shall not assign, transfer, share, or divide voluntarily
or involuntarily, by operation of law or otherwise, in any manner, itsinterest in this Agreement or any of its rights or privileges
hereunder, without the prior written consent of Entranet. In the event of any change in management or effective financial control
of Distributor, Distributor shall inform Entranet immediately. If, in the opinion of Entranet, this change adversely affects the
management of Distributor or the business or general best interest of either party, Entranet may, within ninety
(90) days of Distributor’s notice, terminate this Agreement and cancel any or all pending orders by giving Distributor
ninety (90) days’ written notice, such termination and/or cancellation to be effective at the end of such ninety (90)-day
period.

 

 

Article
XV: Force Majeure

 

No
failure or omission by any party in the performance of any obligation of this Agreement shall be deemed a breach of this Agreement
nor create any liability if the same shall arise from any cause or causes beyond the control of such party, including, but not
restricted to, the following, which for the purposes of this Agreement shall be regarded as beyond the control of the party concerned:
Government regulations, acts of God, strikes or other acts of workers, fire, storm, explosions, riots, War, Rebellion, Transportation
Embargoes, Or Failures Or Delays In Transportation.

 

Article
XVI: Amendments

 

No
amendment or other modification of this Agreement shall be valid or binding on any party hereto unless reduced to writing and executed
by the parties hereto.

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 8 of 15

    

    

 

Article
XVII: Waiver

 

No
waiver by any party of any provision hereof shall be deemed a waiver of any other provision hereof or of any subsequent breach
by any party of the same or any other provision. None of the terms of this Agreement will be held to have been waived or altered
unless such waiver or alteration is in writing and signed by all of the parties hereto.

 

Article XVIII: Governing
Law and Arbitration

 

18.1
This Agreement shall be governed by the laws of the UK, as they apply to contracts entered into and wholly to be performed
in this country..

 

18.2
This Agreement is written in the English language, which constitutes the only official language.

 

18.3
The Parties herein undertake to settle any dispute, controversy, or claim arising under, out of, or in connection with this Agreement, including, without limitation, its formation, validity, binding effect, interpretation, performance, breach, or termination, as well as noncontractual claims, in an amicable manner. If an amicable settlement cannot be reached within thirty (30) days for any reason, the dispute shall be referred to and finally settled in the Courts of the UK as per Entranet's subsidiary - responsible for the European market - legal seat.

 

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 9 of 15

    

    

 

IN
WITNESS WHEREOF the parties hereto have caused this Agreement to be executed in duplicate by their duly authorized officers this
6th day of February  2015.

 

	For EntranetInc	For
Wooden House
	By:
    /s/ LefterisPapageorgiou, CEO	By:
    /s/ Ilias Koulouvetsios, CEO

 

    Page 10 of 15

    

    

 

 

APPENDIX
I

 

Companies
that Entranet is able to sell directly in theTurkey  territory

 

		1.	Otis World

		2.	ThyssenKrupp World

		3.	Weco World

		4.	 Kleemann World

		5.	Doppler SA

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 11 of 15

    

    

 

APPENDIX
II

 

Guarantee
Terms

 

ENTRANET
INC grants a guarantee period of up to twenty four (24) months for its talk2lift® devices, including their components, providing
the devices have been installed according to the installation manual and have not been opened or in any other way modified within
the guarantee period.

 

The
guarantee period starts with the date of purchase according to the invoice issued by ENTRANET.

 

A
guarantee case is given when a defect is discovered within the guarantee period, provided that this defect is not expressly excluded
from guarantee due to the following provisions. ENTRANET warrants that it will provide all necessary
technical support and troubleshooting and willmake all necessary adjustments, repairs, and replacements at no cost to the
original owner within the aforementioned period of the purchase date if:

 

☐
The product fails to perform its specified functions due to failure of one or more of its components.

 

☐
The product fails to perform its specified functions due to defects in workmanship, occurred during its production.

 

☐
The product has been stored in appropriate conditions, away from moisture or anything else that could cause damage of the materials,

 

mechanical
or electrical equipment, or the product as a whole.

 

☐
The product has been maintained and operated by the owner in strict accordance with the written instructions for proper maintenance
and use as specified in its Installation and User Manual.

 

ENTRANET’S
guarantee is based on the following requirements, which are binding for a guarantee claim to be asserted:

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 12 of 15

    

    

 

Any
defect/damage shall be immediately reported to ENTRANET’s sales department in written either by email to the email address
sales@entranetinc.comor by mail to ENTRANET INC, 110 East Broward Blvd, Suite 1700, 33301
Fort Lauderdale, Florida, USA.

 

It
has to be proved that the rejected device or parts were purchased from ENTRANET.

 

A
copy of the invoice issued by ENTRANET shall serve as a proof of this.

 

All
parts must have been submitted on a regular basis to the maintenance and/or inspection measures prescribed or recommended by the
manufacturer.

 

This
has to be verifiable with the help of an appropriate document or receipt.

 

Despite
the fact that the device uses vandal safe components and technology, the following defects/damages and respective costs shall be
excluded from guarantee, without exception:

 

i.
Normal wear and tear of parts.

 

ii.
Defects/damages caused by abuse, accident, or negligence.

 

iii.
Defects/damages caused by any tampering, alteration, or modification of the product: operating software, mechanical, or electronic,
unless under the instruction of Entranet.

 

iv.
Defects/damages caused by inappropriate storage.

 

v.
Defects/damages caused by failure to install, maintain and operate the product in strict accordance with the written instructions
for proper

 

vi.
Defects/damages caused by repairs or attempted repairs by unauthorized persons.

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 13 of 15

    

    

 

vii.
Defects/damages caused by natural causes and environmental influences such as, for example, damages incurred by hail, lightning,
frost, water, earthquake, floods, storms, tornadoes, salt, chemical influences, etc.

 

Maintenance
and use as specified in the Installation and User’s Manual.

 

viii.
Defects/damages caused by incorrect installation, improper adjustments and/or improper maintenance.

 

ix.
Defects/damages caused by operation on improper voltages.

 

x.
Defects/damages caused by usage of wrong or inappropriate operating materials (for example low-quality wires).

 

xi.
Defects/damages caused by inappropriate use. This includes any utilization of the parts outside of the device.

 

xii.
Defects/damages caused by a change of the original shape and/or function.

 

ENTRANET
neither assumes nor authorizes any person or entity to assume for it any other liability or obligation in connection with the sale
or use of the goods, and there are no oral agreements or warranties collateral to or affecting the sale of the goods.

 

ENTRANET
is not responsible and will not pay any labor charges, damage incurred during installation, repair or replacement, damage incurred
to other related parts, injuries, loss of income, incidental and consequential damages, damages or any other loss whatsoever connected
therewith. If ENTRANET has purchased a part from an identified manufacturer and resold it to the purchaser, the manufacturer’s
original warranty will apply. The same applies for the device’s components as well.

 

ENTRANET
shall not be liable for any injury, consequential, arising out of the use, or inability to use the product.

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 14 of 15

    

    

 

Rejected
parts that have been replaced shall pass into ENTRANET’ s possession. In this respect, the purchaser and/or claimant waives
all tenure of the parts sent back to ENTRANET.

 

The
remaining guarantee period for the originally bought part transfers to parts that have been replaced or exchanged during the guarantee
period. The guarantee period shall not be extended.

 

In
the event of an acknowledgement of a guarantee claim, ENTRANET reserves the right to replace rejected parts with parts that serve
the same purpose but that are not necessarily identical in nature. Any parts, which serve to improve the quality for the benefit
of the client, are subject to technical modifications.

 

If
any of the following terms are ignored or not be complied with respectively, ENTRANET reserves the right to deduct a percentage
of the sum claimed for

compensation.
The amount of deduction lies within ENTRANET discretion but shall not exceed thirty five percent (35%) of the value as new.

 

If
any term or part of these guarantee terms becomes void, the remaining terms shall remain unaffected.

 

The
liability of ENTRANET shall not exceed in any event the price paid by the client for the goods. Under no circumstances is ENTRANET
liable for loss directly or indirectly for any of the following:

 

1.
Third-party claims against the client for losses or damages.

 

2.
Loss or damage of the client’s records, information or data

 

3.
Economic consequential damages including lost profits

 

 

110 East Broward Blvd,
Suite 1700, Fort Lauderdale, Florida 33301 

T:
+1 561-287-9101 F:+1 561-287-9101 (int 100) 

www.entranetinc.com

    Page 15 of 15

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