Document:

EXHIBIT 10.49

                                                                EXECUTION COPY

                         COLLATERAL SHARING AGREEMENT

          COLLATERAL SHARING AGREEMENT dated as of February 24, 2004, among
BANK ONE, NA, having its principal office in Chicago, Illinois ("Bank One"),
as Collateral Agent, Wells Fargo Bank, National Association, as Trustee for
the benefit of the holders of the Notes (such term and each other capitalized
term used herein having the meanings set forth in Section 1 below), Bank One,
as Administrative Agent for the benefit of the lenders under the Existing
Credit Agreement, and ROTO-ROOTER, INC.

                             W I T N E S S E T H:

          WHEREAS, the Company, certain lenders, and the Administrative Agent,
are parties to the Credit Agreement dated as of February 24, 2004 (as amended,
restated, supplemented or otherwise modified from time to time, the "Existing
Credit Agreement");

          WHEREAS, the Company, the Trustee and the Guarantors have entered
into the Indenture dated as of February 24, 2004 (as amended, supplemented or
otherwise modified from time to time, the "Indenture"), pursuant to which the
Company intends to issue the Notes; and

          WHEREAS, pursuant to the Security Documents, the Company and each of
the other Grantors have granted a security interest in certain of their
respective assets to the Collateral Agent for the equal and ratable benefit of
the Secured Parties.

          NOW, THEREFORE, in consideration of the foregoing, the mutual
covenants and obligations herein set forth and for other good and valuable
consideration, the sufficiency and receipt of which are hereby acknowledged,
the parties hereto, intending to be legally bound, hereby agree as follows:

          SECTION 1. DEFINITIONS AND TERMS GENERALLY.

          1.1. Definitions. As used in this Agreement, the following terms
have the meanings specified below:

          "Administrative Agent" means Bank One, NA, in its capacity as the
administrative agent under the Existing Credit Agreement.

          "Affiliate" means, with respect to a specified Person, another
Person that directly, or indirectly through one or more intermediaries,
controls or is controlled by or is under common control with the Person
specified. Notwithstanding the foregoing, no individual shall be deemed to be
an Affiliate of a Person solely by reason of his or her being an officer or
director of such Person.

          "Aggregate Credit Agreement Exposure" means at any time, without
duplication, the aggregate amount of Credit Agreement Obligations outstanding
plus the amount of all commitments of the Senior Lenders under the Senior Loan
Documents to extend credit (whether by making loans or providing or
participating in letters of credit or otherwise), but excluding any letters of
credit or obligations owing in respect of letters of credit to the extent the
same are secured in accordance with the Senior Credit Agreement by property
that does not secure the Notes.

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          "Applicable Secured Documents" means (a) in respect of any
Noteholder Claims, the Noteholder Documents and (b) in respect of any Senior
Lender Claims, the relevant Senior Loan Documents.

          "Bankruptcy Law" means Title 11 of the United States Code and any
similar Federal, state or foreign law for the relief of debtors.

          "Business Day" means any day other than a Saturday, a Sunday or a
day that is a legal holiday under the laws of the State of New York or the
State of Illinois or on which banking institutions in the State of New York or
the State of Illinois are required or authorized by law or other governmental
action to close.

          "Collateral" means all assets or property of the Grantors, now owned
or hereafter acquired, upon which a Lien is purported to be created by any
Security Document.

          "Collateral Account" has the meaning set forth in Section 4.1.

          "Collateral Agent" means Bank One, NA, in its capacity as collateral
agent under the Security Documents and this Agreement.

          "Collateral Agent Fees" means all fees, costs and expenses of, and
other amounts owing to, the Collateral Agent of the types referred to in
Section 2.4.

          "Collateral Estate" has the meaning set forth in Section 2.1(b).

          "Company" means Roto-Rooter, Inc., a Delaware corporation.

          "Credit Agreement" means the Existing Credit Agreement together with
any guarantees, collateral documents, instruments and agreements executed in
connection therewith, in each case as amended, restated, supplemented, waived,
replaced (whether or not upon termination, and whether with the original
lenders or otherwise), refinanced, restructured, or otherwise modified from
time to time (except to the extent that any such amendment, restatement,
supplement, waiver, replacement, refinancing, restructuring or other
modification thereto would be prohibited by the terms of the Indenture, unless
otherwise agreed to by the Noteholders of a least a majority in aggregate
principal amount of Notes at the time outstanding).

          "Credit Agreement Obligations" means (i) all Indebtedness
outstanding under the Senior Credit Agreement, (ii) all other obligations (not
constituting Indebtedness) of the Company or any Grantor under the Senior
Credit Agreement, and (iii) all other obligations of the Company or any
Grantor in connection with Hedging Obligations owing to any Senior Lender
under the Senior Credit Agreement or any affiliate of such Senior Lender,
unless the Company and such Senior Lender mutually agree that such Hedging
Obligation does not constitute a "Secured Obligation" under and as defined in
the Senior Credit Agreement.

          "Credit Facilities" means one or more debt facilities (including the
Credit Agreement) or commercial paper facilities providing for revolving
credit loans, term loans,

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receivables financing (including through the sale of receivables to lenders or
to special purpose entities formed to borrow from lenders against such
receivables) or letters of credit, or any debt securities or other form of
debt financing (including convertible or exchangeable debt instruments), in
each case, as amended, supplemented, modified, extended, renewed, restated or
refunded in whole or in part from time to time.

          "Discharge of Senior Credit Agreement Claims" means, except to the
extent otherwise provided in Section 5.2, payment in full in cash of (a) the
principal of and interest and premium, if any, on all Indebtedness outstanding
under the Senior Credit Agreement constituting Senior Lender Claims or, with
respect to letters of credit outstanding thereunder, delivery of cash
collateral or backstop letters of credit in respect thereof in compliance with
the Senior Credit Agreement, in each case after or concurrently with
termination of all commitments to extend credit thereunder and (b) any other
Senior Lender Claims that are due and payable or otherwise accrued and owing
under the Senior Credit Agreement at or prior to the time such principal,
interest and premium, if any, are paid.

          "Discharge of Credit Agreement Obligations" means payment in full in
cash of (a) the principal of and interest and premium, if any, on all
Indebtedness outstanding under the Credit Agreement or, with respect to
Hedging Obligations that are Credit Agreement Obligations, or with respect to
letters of credit outstanding thereunder, delivery of cash collateral or
backstop letters of credit in respect thereof in compliance with the Senior
Credit Agreement, in each case after or concurrently with termination of all
commitments to extend credit thereunder and (b) payment in full of any other
Credit Agreement Obligations that are due and payable or otherwise accrued and
owing at or prior to the time such principal, interest and premium, if any,
are paid.

          "Distribution Date" means each date fixed by the Collateral Agent in
its sole discretion for a distribution pursuant to the applicable provisions
of this Agreement of any funds held in the Collateral Account.

          "Existing Credit Agreement" has the meaning set forth in the
recitals hereto.

          "First-Lien Credit Facilities" means (a) the Credit Facilities
provided pursuant to the Credit Agreement and (b) any other Credit Facility
(other than the Notes), that, in the case of both clauses (a) and (b), is
secured by the Collateral pursuant to a Permitted Lien (as defined in the
Indenture) described in clause (7), (12) or (13) of the definition thereof and
(except for the Credit Facilities provided pursuant to the Existing Credit
Agreement) is designated by the Company as a "First-Lien Credit Facility" for
purposes of this Agreement.

          "Future First-Lien Credit Facility" means any First-Lien Credit
Facility (other than the Existing Credit Agreement), provided that the
Required Lenders under any Senior Credit Agreement then in effect have
consented to the designation of such Credit Facility as a "First-Lien Credit
Facility".

          "Future Other First-Lien Obligations" means all Obligations of the
Company or any other Grantor, to a creditor under a First-Lien Credit
Facility, in respect of Hedging Obligations that are designated by the Company
as "Credit Agreement Obligations" for purposes

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of the Indenture; provided that the Required Lenders under any Senior Credit
Agreement then in effect have consented to such designation.

          "Grantors" means each of the Company and the Subsidiaries that has
executed and delivered a Security Document.

          "Guarantors" means each of the Grantors other than the Company.

          "Guaranty" means any guaranty entered into by any Subsidiary of the
Company in favor of any Secured Party guaranteeing the repayment of the
Secured Obligations.

          "Hedging Obligations" means, with respect to any Person, the
Obligations of such Person in respect of (a) any interest rate protection
agreement, interest rate future agreement, interest rate option agreement,
interest rate swap agreement, interest rate cap agreement, interest rate
collar agreement, interest rate hedge agreement or other similar agreement or
arrangement or (b) any foreign exchange contract, currency swap agreements or
other similar agreement or arrangement.

          "Indebtedness" means and includes all obligations that constitute
"Indebtedness" within the meaning of the Indenture or the Senior Credit
Agreement.

          "Indenture" has the meaning set forth in the recitals hereto.

          "Insolvency or Liquidation Proceeding" means (a) any voluntary or
involuntary case or proceeding under any Bankruptcy Law with respect to any
Grantor, (b) any other voluntary or involuntary insolvency, reorganization or
bankruptcy case or proceeding, or any receivership, liquidation,
reorganization or other similar case or proceeding with respect to any Grantor
or with respect to any of their respective assets, (c) any liquidation,
dissolution, reorganization or winding up of any Grantor whether voluntary or
involuntary and whether or not involving insolvency or bankruptcy or (d) any
assignment for the benefit of creditors or any other marshalling of assets and
liabilities of any Grantor.

          "Instructing Group" means (i) until the Discharge of Credit
Agreement Obligations has occurred and so long as no Insolvency or Liquidation
Proceeding is continuing, the Required Lenders, and (ii) after the Discharge
of Credit Agreement Obligations has occurred or during the continuance of any
Insolvency or Liquidation Proceeding, the Majority Secured Parties.

          "Lien" means, with respect to any asset, (a) any mortgage, deed of
trust, lien, pledge, hypothecation, encumbrance, charge or security interest
in, on or of such asset, (b) the interest of a vendor or a lessor under any
conditional sale agreement, capital lease or title retention agreement (or any
financing lease having substantially the same economic effect as any of the
foregoing) relating to such asset and (c) in the case of securities, any
purchase option, call or similar right of a third party with respect to such
securities.

          "Majority Secured Parties" means, at any time, the Secured Party or
Secured Parties, acting through its (or their) respective Representative,
holding more than 50% of the aggregate amount of the Secured Obligations then
outstanding. In calculating the aggregate

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amount of the Secured Obligations then outstanding represented by each
Representative, (a) the amount of Indebtedness outstanding shall be that
reflected on the applicable debtor's balance sheet, as determined in
accordance with GAAP, (b) the amount outstanding in respect of a letter of
credit shall be the face amount of such letter of credit less the amount of
any property that secures the repayment of such letter of credit (and not the
Notes) in accordance with the Senior Loan Documents, and (c) the amount
outstanding in respect of Hedging Obligations shall be the amount which would
be due and payable to a Secured Party holding such Hedging Obligations if such
Hedging Obligations were then terminated.

          "Noteholder Claims" means all Obligations in respect of the Notes
and the guarantees of the Notes or arising under the Noteholder Documents or
any of them. Noteholder Claims shall include all interest accrued or accruing
(or which would, absent the commencement of any Insolvency or Liquidation
Proceeding, accrue) after the commencement of any Insolvency or Liquidation
Proceeding in accordance with and at the rate specified in the relevant
Noteholder Document whether or not the claim for such interest is allowed as a
claim in such Insolvency or Liquidation Proceeding. To the extent any payment
with respect to the Noteholder Claims (whether by or on behalf of any Grantor,
as proceeds of security, enforcement of any right of set-off or otherwise) is
declared to be fraudulent or preferential in any respect, set aside or
required to be paid to a debtor in possession, trustee, receiver or similar
Person, then the obligation or part thereof originally intended to be
satisfied shall be deemed to be reinstated and outstanding as if such payment
had not occurred.

          "Noteholder Documents" means (a) the Indenture and the Notes and (b)
any other related document or instrument executed and delivered pursuant to or
in connection with any Noteholder Document described in clause (a) above
evidencing or governing any Obligations thereunder. Notwithstanding the
foregoing, for purposes of this Agreement, "Noteholder Documents" shall be
deemed to exclude the Security Documents.

          "Noteholders" means the Persons holding Noteholder Claims.

          "Notes" means (a) the Floating Rate Senior Secured Notes due 2010 to
be issued by the Company, (b) the exchange notes issued in exchange therefor
as contemplated by the Registration Rights Agreement dated as of February 24,
2004, among the Company, the Guarantors and the "Purchasers" (as defined
therein) and (c) any additional notes issued under the Indenture by the
Company, to the extent permitted by the Indenture and the Senior Credit
Agreement.

          "Obligations" means any and all obligations with respect to the
payment of (a) any principal of or interest (including interest accruing on or
after the commencement of any Insolvency or Liquidation Proceeding, whether or
not a claim for post-filing interest is allowed in such proceeding) or premium
on any Indebtedness, including any unpaid reimbursement obligation in respect
of any letter of credit, (b) any fees, indemnification obligations, expense
reimbursement obligations or other liabilities payable under the documentation
governing any Indebtedness, (c) any obligation to post cash collateral or
other property in respect of letters of credit and any other obligations or
(d) any Hedging Obligations.

          "Other Secured Parties" means the Secured Parties holding Secured
Obligations

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other than Secured Obligations under the Senior Credit Agreement.

          "Permitted Investments" means:

          (a) direct obligations of, or obligations the principal of and
interest on which are unconditionally guaranteed by, the United States of
America (or by any agency thereof to the extent such obligations are backed by
the full faith and credit of the United States of America);

          (b) investments in commercial paper maturing not more than one year
after the date of acquisition thereof and having, at such date of acquisition,
one of the two highest credit ratings obtainable from Standard & Poor's Rating
Service or from Moody's Investor Service, Inc.;

          (c) investments in certificates of deposit, banker's acceptances and
time deposits maturing not more than one year after the date of acquisition
thereof issued or guaranteed by or placed with, and money market deposit
accounts and overnight bank deposits issued or offered by, any commercial bank
organized under the laws of the United States of America or any state thereof
or any foreign country recognized by the United States of America that has a
combined capital and surplus and undivided profits of not less than
$250,000,000 (or the foreign-currency equivalent thereof);

          (d) fully collateralized repurchase agreements with a term of not
more than thirty (30) days for securities described in clause (a) above or
clause (e) or (f) below and entered into with a financial institution
satisfying the criteria described in clause (c) above;

          (e) securities issued by any state of the United States of America
or any political subdivision of any such state or any public instrumentality
thereof having maturities of not more than six months from the date of
acquisition thereof and, at the time of acquisition, having one of the two
highest credit ratings obtainable from Standard & Poor's Rating Service or
from Moody's Investor Service, Inc.;

          (f) securities issued by any foreign government or any political
subdivision of any foreign government or any public instrumentality thereof
having maturities of not more than six months from the date of acquisition
thereof and, at the time of acquisition, having one of the two highest credit
ratings obtainable from Standard & Poor's Rating Service or from Moody's
Investor Service, Inc.; and

          (g) investments in funds that invest solely in one or more types of
securities described in clauses (a), (e) and (f) above.

          "Person" means any natural person, corporation, limited liability
company, trust, joint venture, association, company, partnership, entity or
other party, including any government and any political subdivision, agency or
instrumentality thereof.

          "Pledged Collateral" means (a) the "Pledged Securities" under, and
as defined in, the Pledge and Security Agreement (as defined in the Existing
Credit Agreement), and (b) any other Collateral in the possession of the
Collateral Agent (or its agents or bailees), to the extent that possession
thereof is necessary to perfect a Lien thereon under the Uniform Commercial
Code.

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          "Recovery" has the meaning set forth in Section 6.2 hereof.

          "Related Parties" means, with respect to any specified Person, such
Person's Affiliates and the respective directors, officers, employees, agents
and advisors of such Person and such Person's Affiliates.

          "Representatives" means (a) in respect of any of the Senior Lender
Claims under the Existing Credit Agreement, the Administrative Agent, (b) in
respect of any other Senior Lender Claims, the agent or trustee in respect
thereof (or, if there is no agent or trustee, the holder or holders thereof)
and (c) in respect of any of the Noteholder Claims, the Trustee.

          "Required Lenders" means, with respect to any amendment,
modification, termination, waiver, consent, direction or other action, those
Senior Credit Agreement Lenders the approval of which is required pursuant to
the Senior Credit Agreement or the Senior Loan Documents related thereto to
approve such amendment, modification, termination, waiver, consent, direction
or other action.

          "Required Noteholders" means, with respect to any amendment,
modification, termination, waiver, consent, direction or other action, those
Noteholders, if any, the approval of which is required pursuant to the
Indenture to approve such amendment, modification, termination, waiver,
consent, direction or other action.

          "Secured Obligations" means, without duplication, (a) the Senior
Lender Claims and (b) the Noteholder Claims.

          "Secured Parties" means (a) the Senior Lenders, (b) the
Administrative Agent, (c) the Collateral Agent, and (d) the Trustee, for the
benefit of the holders from time to time of the Noteholder Claims.

          "Security Documents" means the Collateral Documents (as defined in
the Existing Credit Agreement and the Indenture) and any other agreement,
document or instrument pursuant to which a Lien is granted securing any Senior
Lender Claims or Noteholder Claims or under which rights or remedies with
respect to such Liens are governed.

          "Senior Credit Agreement" means the Existing Credit Agreement;
provided that if at any time a Discharge of Credit Agreement Obligations
occurs with respect to the Existing Credit Agreement (without giving effect to
Section 5.2), then, to the extent provided in Section 5.2, the term "Senior
Credit Agreement" means the Future First-Lien Credit Facility designated by
the Company as the "Senior Credit Agreement" in accordance with such Section.

          "Senior Credit Agreement Lender" means any Senior Lender that holds
any Senior Lender Claim under the Senior Credit Agreement.

          "Senior Lender Claims" means (a) all Indebtedness outstanding under
one or more of the Senior Loan Documents plus all unfunded commitments to
extend credit (including commitments to issue letters of credit) thereunder,
including any Future First-Lien Credit

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Facilities, the Indebtedness under each of which (i) is permitted by the
Indenture and (ii) is secured by the Collateral pursuant to a Permitted Lien
(as defined in the Indenture) described in clause (7), (12) or (13) of the
definition thereof, (b) all other Obligations of the Company or any Grantor
under the Senior Loan Documents or any such other Future First-Lien Credit
Facility, including all Senior Lender Hedging Obligations and (c) all Future
Other First-Lien Obligations. Senior Lender Claims shall include all interest
accrued or accruing (or which would, absent the commencement of any Insolvency
or Liquidation Proceeding, accrue) after the commencement of any Insolvency or
Liquidation Proceeding in accordance with and at the rate specified in the
relevant Senior Loan Document whether or not the claim for such interest is
allowed as a claim in such Insolvency or Liquidation Proceeding. To the extent
any payment with respect to the Senior Lender Claims (whether by or on behalf
of any Grantor, as proceeds of security, enforcement of any right of set-off
or otherwise) is declared to be fraudulent or preferential in any respect, set
aside or required to be paid to a debtor in possession, trustee, receiver or
similar Person, then the obligation or part thereof originally intended to be
satisfied shall be deemed to be reinstated and outstanding as if such payment
had not occurred. Notwithstanding anything to the contrary contained in the
first sentence of this definition, any Obligation under the Senior Loan
Documents or any Future First-Lien Credit Facility (including any Hedging
Obligations) shall constitute a "Senior Lender Claim" if the Collateral Agent
or the relevant Senior Lender or Senior Lenders shall have received a written
representation from the Company in or in connection with the execution of such
Senior Loan Documents evidencing such Obligation that such Obligation
constitutes a "Credit Agreement Obligation" under and as defined in the
Indenture (whether or not such Obligation is at any time determined not to
have been permitted to be incurred under the Indenture).

          "Senior Lender Hedging Obligations" means any Hedging Obligations
secured by any Collateral under the Security Documents.

          "Senior Lenders" means the Persons holding Senior Lender Claims.

          "Senior Loan Documents" means the Senior Credit Agreement, and each
of the other agreements, documents and instruments (including each agreement,
document or instrument providing for or evidencing a Senior Lender Hedging
Obligation) providing for or evidencing any other Obligation under the Credit
Agreement or any Future First-Lien Credit Facility or any Future Other
First-Lien Obligations, and any other related document or instrument executed
or delivered pursuant to any Senior Loan Document at any time or otherwise
evidencing any Senior Lender Claims. Notwithstanding the foregoing, for
purposes of this Agreement, "Senior Loan Documents" shall be deemed to exclude
the Security Documents.

          "Subsidiary" means any "Subsidiary" of the Company, as defined in
the Indenture or the Senior Credit Agreement.

          "Trustee" means Wells Fargo Bank, National Association, in its
capacity as trustee under the Indenture.

          "Uniform Commercial Code" or "UCC" means the Uniform Commercial Code
as from time to time in effect in the State of New York.

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          1.2. Terms Generally. The definitions of terms herein shall apply
equally to the singular and plural forms of the terms defined. Whenever the
context may require, any pronoun shall include the corresponding masculine,
feminine and neuter forms. The words "include", "includes" and "including"
shall be deemed to be followed by the phrase "without limitation". The word
"will" shall be construed to have the same meaning and effect as the word
"shall". Unless the context requires otherwise (a) any definition of or
reference to any agreement, instrument or other document herein shall be
construed as referring to such agreement, instrument or other document as from
time to time amended, supplemented or otherwise modified, (b) any reference
herein to any Person shall be construed to include such Person's successors
and assigns, (c) the words "herein", "hereof" and "hereunder", and words of
similar import, shall be construed to refer to this Agreement in its entirety
and not to any particular provision hereof, (d) all references herein to
Sections shall be construed to refer to Sections of this Agreement and (e) the
words "asset" and "property" shall be construed to have the same meaning and
effect and to refer to any and all tangible and intangible assets and
properties, including cash, securities, accounts and contract rights.

          SECTION 2. THE COLLATERAL AGENT.

          2.1. General Authority of the Collateral Agent over the Collateral.

          (a) By acceptance of the benefits of this Agreement and the Security
Documents, each Secured Party shall be deemed irrevocably (i) to consent to
the appointment of the Collateral Agent as its agent hereunder and under the
Security Documents, (ii) to confirm that the Collateral Agent shall have the
authority to act as the exclusive agent of such Secured Party for executing
and delivering any amendments to the Security Documents and enforcement of any
provisions of this Agreement and the Security Documents against any Grantor or
the exercise of remedies hereunder or thereunder, in accordance with and to
the extent consistent with this Agreement and the Security Documents, (iii) to
agree, except as provided in this Agreement and the Security Documents, that
such Secured Party shall not take any action (other than through the
Collateral Agent) to enforce any provisions of this Agreement or any Security
Document against any Grantor or to exercise any remedy hereunder or thereunder
and (iv) to agree to be bound by the terms of this Agreement and the Security
Documents. Each Representative of the Other Secured Parties, for itself and on
behalf of such Other Secured Parties, hereby irrevocably constitutes and
appoints the Collateral Agent and any officer or agent of the Collateral
Agent, with full power of substitution, as its true and lawful
attorney-in-fact with full irrevocable power and authority in the place and
stead of such Representative and Other Secured Parties, as applicable, or in
the Collateral Agent's own name, from time to time in the Collateral Agent's
discretion, for the purpose of carrying out the terms of this Section 2.1, to
take any and all appropriate action and to execute any and all documents and
instruments which may be necessary or desirable to accomplish the purposes of
this Section 2.1, including any termination statements, endorsements or other
instruments of transfer or release, in accordance with this Agreement and the
Security Documents.

          (b) The Collateral Agent hereby agrees that it holds and will hold
all of its right, title and interest in, to and under the Security Documents
and the Collateral granted to the Collateral Agent thereunder whether now
existing or hereafter arising (all such right, title and interest being
hereinafter referred to as the "Collateral Estate") under and subject to the

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conditions set forth in this Agreement and the Security Documents; and the
Collateral Agent further agrees that it will hold such Collateral Estate in
trust for the ratable benefit of the Secured Parties, for the enforcement of
the payment of all Secured Obligations secured by the Collateral (subject to
the limitations and priorities set forth herein and in the Security Documents)
and as security for the performance of and compliance with the covenants and
conditions of this Agreement and each of the Security Documents.

          2.2. Information as to Secured Parties and Representatives. The
Company shall deliver to the Collateral Agent from time to time after the date
hereof upon request of the Collateral Agent a list setting forth as of a date
not more than thirty (30) days prior to the date of such delivery, (a) the
aggregate unpaid principal amount of the Senior Lender Claims outstanding, (b)
the aggregate unpaid principal amount of the Noteholder Claims outstanding,
and (c) to the extent known to the Company, the respective names and addresses
of each Secured Party. In addition, the Company will promptly notify the
Collateral Agent of each change in the identity of any Representative.
Promptly following the date hereof, the Trustee shall deliver to the
Collateral Agent the names of the officers of the Trustee authorized to give
directions hereunder on behalf of the Trustee. Each Representative of any
Other Secured Parties agrees to notify the Collateral Agent of any change of
its officers authorized to give directions hereunder on behalf of such
Representative prior to the date of any such change. If the Collateral Agent
does not receive the names of the officers of the Representative of any Other
Secured Parties authorized to give directions hereunder on behalf of such
Representative, the Collateral Agent may rely on any Person purporting to be
authorized to give directions hereunder on behalf of such Representative. If
the Collateral Agent is not informed of changes of the officers of the
applicable Representative of the Other Secured Parties authorized to give
directions hereunder on behalf of such Representative, the Collateral Agent
may rely on the information previously provided to the Collateral Agent.

          2.3. The Collateral Agent.

          (a) The bank serving as the Collateral Agent hereunder shall have
the same rights and powers in its capacity (if any) as a Senior Lender as any
other Senior Lender and may exercise the same as though it were not the
Collateral Agent, and such bank and its Affiliates may accept deposits from,
lend money to and generally engage in any kind of business with the Company or
any Grantor or other Affiliate thereof as if it were not the Collateral Agent
hereunder subject to the terms of this Agreement.

          (b) The Collateral Agent shall not have any duties or obligations
except those expressly set forth in this Agreement and the Security Documents.
The Collateral Agent shall make available for inspection by any Secured Party,
upon request of the Representative of such Secured Party, each certificate or
other paper furnished to the Collateral Agent by any Grantor under or in
respect of this Agreement, any Security Document or any portion of the
Collateral Estate. The Company hereby consents to the disclosure of such
requested documents by the Collateral Agent to the Secured Parties. Without
limiting the generality of the foregoing, (a) the Collateral Agent shall not
be subject to any fiduciary or other implied duties, regardless of whether a
default under the Credit Agreement or the Indenture has occurred and is
continuing, (b) the Collateral Agent shall not have any duty to take any
discretionary action or exercise any discretionary powers, except
discretionary rights and powers expressly contemplated by the

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Security Documents that the Collateral Agent is required to exercise in
writing by the Instructing Group pursuant to this Agreement, and (c) except as
expressly set forth in this Agreement and the Security Documents, the
Collateral Agent shall not have any duty to disclose, and shall not be liable
for the failure to disclose, any information relating to the Company or any
Grantor that is communicated to or obtained by the bank serving as Collateral
Agent or any of its Affiliates in any capacity. The Collateral Agent shall not
be liable for any action taken or not taken by it with the consent or at the
request of the Instructing Group pursuant to this Agreement absent the
Collateral Agent's bad faith, gross negligence, willful misconduct or breach
of this Agreement. The Collateral Agent shall be deemed not to have knowledge
of any default or event of default under the Senior Loan Documents or the
Noteholder Documents, unless and until written notice thereof is given to the
Collateral Agent by the Company or any Representative, as applicable, and the
Collateral Agent shall not be responsible for or have any duty to ascertain or
inquire into (i) any statement, warranty or representation made in or in
connection with any Senior Loan Document or Noteholder Document, (ii) the
contents of any certificate, report or other document delivered thereunder or
in connection therewith, (iii) the performance or observance of any of the
covenants, agreements or other terms or conditions set forth in any Senior
Loan Documents or Noteholder Documents, (iv) the validity, enforceability,
effectiveness or genuineness of any Senior Loan Documents or Noteholder
Documents or any other agreement, instrument or document, or (v) the
satisfaction of any condition set forth in the Existing Credit Agreement or in
any other Senior Loan Document or Noteholder Document, other than to confirm
receipt of items expressly required to be delivered to the Collateral Agent
under the Senior Loan Documents or the Noteholder Documents.

          (c) Whenever in the performance of its duties under this Agreement,
the Collateral Agent shall deem it necessary or desirable that a matter be
proved or established with respect to any Grantor or any other Person in
connection with the taking, suffering or omitting of any action hereunder by
the Collateral Agent, such matter may be conclusively deemed to be proved or
established by a certificate purporting to be executed by an officer of such
Person. The Collateral Agent shall be entitled to rely upon, and shall not
incur any liability with respect to any action taken, suffered or omitted in
reliance upon any such certificate, or any notice, request, certificate,
consent, statement, instrument, document or other writing believed by it to be
genuine and to have been signed or sent by the proper Person. The Collateral
Agent also may rely upon any statement made to it orally or by telephone and
believed by it to be made by the proper Person, and shall not incur any
liability for relying thereon. The Collateral Agent may consult with legal
counsel (who may be counsel for the Company), independent accountants and
other experts selected by it, and shall not be liable for any action taken or
not taken by it in accordance with the advice of any such counsel, accountants
or experts and in accordance with the terms of this Agreement.

          (d) The Collateral Agent may perform any and all its duties and
exercise its rights and powers under this Agreement and the Security Documents
by or through any one or more sub-agents appointed by the Collateral Agent.
The Collateral Agent and any such sub-agent may perform any and all its duties
and exercise its rights and powers through their respective Related Parties.
The exculpatory provisions of the preceding paragraphs shall apply to any such
sub-agent and to the Related Parties of the Collateral Agent and any such
sub-agent.

                                      11
<PAGE>

          (e) Subject to the appointment and acceptance of a successor
Collateral Agent as provided in this paragraph, the Collateral Agent may
resign at any time by notifying the Representative in respect of the Senior
Credit Agreement, the Trustee, the Representative of any Other Secured Party
and the Company, or may be removed at any time with or without cause by
written notice received by the Collateral Agent from the Instructing Group.
Upon any such resignation or removal and so long as the Discharge of Credit
Agreement Obligations has not occurred, the Required Lenders shall have the
right, in consultation with the Company, to appoint a successor, and if no
successor shall have been so appointed by the Required Lenders and shall have
accepted such appointment within thirty (30) days after the retiring
Collateral Agent gives notice of its resignation or removal, then the retiring
Collateral Agent may, on behalf of the Secured Parties, appoint a successor
Collateral Agent which shall be a bank with an office in New York, New York,
or an Affiliate of any such bank (unless otherwise agreed by the Company and
the Required Lenders). Upon any such resignation or removal of the Collateral
Agent after the Discharge of Credit Agreement Obligations has occurred, the
Majority Secured Parties shall have the right, in consultation with the
Company, to appoint a successor, and if no successor shall have been so
appointed and shall have accepted such appointment within fifteen (15) days
after the retiring Collateral Agent gives notice of its resignation or
removal, then the Trustee shall be appointed the successor Collateral Agent.
If the Trustee shall not have accepted such appointment, the Collateral Agent,
the Company or the Majority Secured Parties may apply to any court of
competent jurisdiction to appoint a successor Collateral Agent to act until
such time, if any, as a successor shall have been appointed and shall have
accepted such appointment as above provided.

          (f) Upon its appointment as Collateral Agent hereunder, a successor
Collateral Agent shall succeed to and become vested with all the rights,
powers, privileges and duties of the retiring Collateral Agent, and the
retiring Collateral Agent shall be discharged from its duties and obligations
hereunder. Any successor Collateral Agent shall execute and deliver an
appropriate supplement or amendment to this Agreement and other necessary
amendments or supplements to the Security Documents to effect such
appointment. Upon any replacement of the retiring Collateral Agent, the
retiring Collateral Agent shall have assigned to a successor Collateral Agent
all of the liens upon and security interests in all Collateral under the
Security Documents, and all right, title and interest of the retiring
Collateral Agent under all Security Documents, without recourse to the
retiring Collateral Agent or any Secured Party and at the expense of the
Company. In addition, the retiring Collateral Agent shall execute such
assignments and amendments of UCC financing statements and perform such other
acts as are necessary or appropriate to maintain the perfection of the
security interests in and liens on the Collateral. The fees payable by the
Company to a successor Collateral Agent shall be the same as those payable to
its predecessor unless otherwise agreed between the Company and such
successor. After the Collateral Agent's resignation hereunder, the provisions
of this Section 2.3 and Section 2.4 shall continue in effect for the benefit
of such retiring Collateral Agent, its sub-agents and their respective Related
Parties in respect of any actions taken or omitted to be taken by any of them
while it was acting as Collateral Agent.

          2.4. Collateral Agent's Fees; Indemnification.

          (a) Each Grantor jointly and severally agrees to pay upon demand to
the Collateral Agent the amount of any and all reasonable out-of-pocket
expenses, including the

                                      12
<PAGE>

reasonable fees, disbursements and other charges of its counsel and of any
experts or agents, which the Collateral Agent may incur in connection with
this Agreement.

          (b) Without limitation of its indemnification obligations under the
Security Documents, the Senior Loan Documents or the Noteholder Documents,
each Grantor jointly and severally agrees to indemnify the Collateral Agent
and its Related Parties against, and hold each of them harmless from, (i) any
and all losses, claims, damages, liabilities and related out-of-pocket
expenses, including reasonable fees, disbursements and other charges of
counsel, incurred by or asserted against any of them arising out of, in any
way connected with, or as a result of, the execution, delivery or performance
of this Agreement or any claim, litigation, investigation or proceeding
relating hereto or to the Collateral, whether or not such Person is a party
thereto; provided that such indemnity shall not, as to the Collateral Agent
and its respective Related Parties, be available to the extent that such
losses, claims, damages, liabilities or related expenses are determined by a
court of competent jurisdiction by final and nonappealable judgment to have
resulted from the gross negligence or willful misconduct of such Person and
(ii) any and all present or future claims or liability for any recording,
stamp, documentary, excise, transfer, sales, property or similar taxes,
charges or levies incurred in connection with this Agreement.

          (c) Any such amounts payable as provided hereunder shall be
additional Secured Obligations secured by the Security Documents. The
provisions of this Section 2.4 shall remain operative and in full force and
effect regardless of the termination of this Agreement, any Security Document,
any Senior Loan Document or any Noteholder Document, the consummation of the
transactions contemplated hereby, the repayment of any of the Secured
Obligations, the invalidity or unenforceability of any term or provision of
this Agreement, any Security Document, any Senior Loan Document or any
Noteholder Document, or any investigation made by or on behalf of the
Collateral Agent or any other Secured Party. All amounts due under this
Section 2.4 shall be payable on written demand therefor and shall bear
interest at the Floating Rate (as defined in the Existing Credit Agreement).

          (d) Notwithstanding anything to the contrary in this Agreement, as
security for the payment of the Collateral Agent Fees, the Collateral Agent
(i) is hereby granted a lien upon all Collateral and (ii) shall have the right
to use and apply any of the funds held by the Collateral Agent in the
Collateral Account to cover any unpaid Collateral Agent Fees in accordance
with Section 4.4 hereof.

          SECTION 3. ENFORCEMENT; DETERMINATIONS RELATING TO COLLATERAL.

          3.1. Exercise of Remedies.

          (a) So long as the Discharge of Credit Agreement Obligations has not
occurred, and no Insolvency or Liquidation Proceeding commenced by or against
the Company or any other Grantor is continuing, (i) the Other Secured Parties
will not exercise or seek to exercise any rights or remedies with respect to
any Collateral, institute any action or proceeding with respect to such rights
or remedies (including any action of foreclosure), contest, protest or object
to (A) any foreclosure proceeding or action brought by the Collateral Agent
or, if the Discharge of Senior Credit Agreement Claims has not occurred, any
Senior Credit Agreement Lender, (B) the exercise of any right under any
lockbox agreement, landlord waiver or bailee's letter or similar

                                      13
<PAGE>

agreement or arrangement to which any Other Secured Party is a party, or (C)
any other exercise by any such party of any rights and remedies relating to
the Collateral under the Security Documents or otherwise, or object to the
forbearance by the Collateral Agent or, if the Discharge of Senior Credit
Agreement Claims has not occurred, the Senior Credit Agreement Lenders, from
bringing or pursuing any foreclosure proceeding or action or any other
exercise of any rights or remedies relating to the Collateral, (ii) the
Collateral Agent shall have the exclusive right to enforce rights, exercise
remedies and make determinations regarding the release, disposition, or
restrictions with respect to the Collateral in accordance with the terms of
this Agreement and the Security Documents, without any consultation with or
the consent of any Other Secured Party, and (iii) the Instructing Group shall
have the exclusive right to direct the Collateral Agent's exercise of any and
all such rights, remedies and determinations (it being understood that the
foregoing shall not be construed to prevent the Collateral Agent from taking
actions permitted to be taken by it in the absence of receipt of any direction
from the Instructing Group); provided that the Representative of any Other
Secured Party may take any action (which is not adverse to the rights of the
Collateral Agent to exercise, or the Instructing Group to direct the exercise
of, remedies in respect of the Collateral) in order to preserve or protect its
Lien on the Collateral. In exercising rights and remedies with respect to the
Collateral, the Collateral Agent may (and shall upon the direction of the
Instructing Group) enforce the provisions of the Security Documents and
exercise remedies thereunder, all in such order and in such manner as it (or,
if the Instructing Group shall have directed, they) may determine in the
exercise of its (or, if the Instructing Group shall have directed, their) sole
discretion. Such exercise and enforcement shall include the rights of an agent
appointed by them to sell or otherwise dispose of Collateral upon foreclosure,
to incur expenses in connection with such sale or disposition, and to exercise
all the rights and remedies of a secured lender under the Uniform Commercial
Code of any applicable jurisdiction and of a secured creditor under Bankruptcy
Laws of any applicable jurisdiction.

          (b) In the event that any Insolvency or Liquidation Proceeding has
been commenced by or against the Company or any other Grantor and is
continuing, (i) the Secured Parties will not exercise or seek to exercise any
rights or remedies with respect to any Collateral, institute any action or
proceeding with respect to such rights or remedies (including any action of
foreclosure), contest, protest or object to (A) any foreclosure proceeding or
action brought by the Collateral Agent, (B) the exercise of any right under
any lockbox agreement, landlord waiver or bailee's letter or similar agreement
or arrangement to which any Secured Party is a party, or (C) any other
exercise by any such party of any rights and remedies relating to the
Collateral under the Security Documents or otherwise, or object to the
forbearance by the Collateral Agent, from bringing or pursuing any foreclosure
proceeding or action or any other exercise of any rights or remedies relating
to the Collateral, (ii) the Collateral Agent shall have the exclusive right to
enforce rights, exercise remedies and make determinations regarding the
release, disposition, or restrictions with respect to the Collateral in
accordance with the terms of this Agreement and the Security Documents,
without any consultation with or the consent of any Secured Party, and (iii)
the Instructing Group shall have the exclusive right to direct the Collateral
Agent's exercise of any and all such rights, remedies and determinations (it
being understood that the foregoing shall not be construed to prevent the
Collateral Agent from taking actions permitted to be taken by it in the
absence of receipt of any direction from the Instructing Group); provided that
(A) the Representative of any Secured Party may file a claim or statement of
interest with respect to any Noteholder Claims or Senior Lender Claims with
respect to which it is a Representative, and (B)

                                      14
<PAGE>

the Representative of any Secured Party may take any action (which is not
adverse to the rights of the Collateral Agent to exercise, or the Instructing
Group to direct the exercise of, remedies in respect of the Collateral) in
order to preserve or protect its Lien on the Collateral. In exercising rights
and remedies with respect to the Collateral, the Collateral Agent may (and
shall upon the direction of the Instructing Group) enforce the provisions of
the Security Documents and exercise remedies thereunder, all in such order and
in such manner as it (or, if the Instructing Group shall have directed, they)
may determine in the exercise of its (or, if the Instructing Group shall have
directed, their) sole discretion. Such exercise and enforcement shall include
the rights of an agent appointed by them to sell or otherwise dispose of
Collateral upon foreclosure, to incur expenses in connection with such sale or
disposition, and to exercise all the rights and remedies of a secured lender
under the Uniform Commercial Code of any applicable jurisdiction and of a
secured creditor under Bankruptcy Laws of any applicable jurisdiction.

          3.2. Determinations relating to Collateral; Releases of Collateral.

          (a) Subject to Sections 3.2(b), 5.2 and 5.3, so long as the
Discharge of Credit Agreement Obligations has not occurred, in the event (i)
the Collateral Agent shall receive any written request from any Grantor under
any Security Document for consent or approval with respect to any matter or
thing relating to any Security Document, any Collateral or any Grantor's
obligations with respect thereto or (ii) there shall be due to or from the
Collateral Agent under the provisions of any Security Document any material
performance or the delivery of any material instrument or (iii) the Collateral
Agent shall become aware of any nonperformance by any Grantor of any covenant
or any breach of any representation or warranty set forth in any Security
Document, then, in each such event, the Collateral Agent shall advise the
Administrative Agent and, after the Discharge of Credit Agreement Obligations
has occurred, the Representatives of the Other Secured Parties, of the matter
or thing as to which consent has been requested or the performance or
instrument required to be delivered or the nonperformance or breach of which
the Collateral Agent has become aware. Subject to Sections 3.2(b), 5.2 and
5.3, the Instructing Group shall have the exclusive authority to direct the
Collateral Agent's response to any of the events or circumstances contemplated
in clauses (i), (ii) and (iii) above.

          (b) If in connection with:

               (i) the exercise of the Collateral Agent's remedies in respect
          of the Collateral provided for in Section 3.1, including any sale,
          lease, exchange, transfer or other disposition of any such
          Collateral;

               (ii) any sale, lease, exchange, transfer or other disposition
          of any Collateral; or

               (iii) any other request by any Grantor that any Collateral be
          released from the Liens thereon granted under any Security Document;

the Collateral Agent releases any Collateral from the Liens thereon granted
under any of the Security Documents, then such Liens shall be released with
respect to such Collateral and such release shall be binding upon all Secured
Parties, and the Collateral Agent shall not have any liability to any Secured
Party on account of such reliance; provided that, in the case of any

                                      15
<PAGE>

release made in connection with clause (ii) or (iii) above, such release shall
be permitted or not prohibited by the terms of the Senior Credit Agreement,
including by virtue of the consent of the Required Lenders, and the Indenture,
including by virtue of the consent of the Required Noteholders (and the
Collateral Agent shall be fully protected if it shall receive a certificate
signed by an officer of the Company to such effect). It is understood that the
foregoing proviso shall not apply to releases of Collateral expressly
contemplated and permitted by any Security Document to be effective without
the necessity of any consent, and the Collateral Agent may confirm any such
release at the request of any Grantor without liability to any Secured Party.

          3.3. Cooperation. Subject to the proviso to the first sentence of
Section 3.1(a) above each Representative of any of the Other Secured Parties
agrees (on behalf of itself and such Other Secured Parties) that, unless and
until the Discharge of Senior Credit Agreement Claims has occurred and so long
as no Insolvency or Liquidation Proceeding is continuing, it will not
commence, or join with any Person (other than the Senior Credit Agreement
Lenders and the Collateral Agent upon the request thereof) in commencing, any
enforcement, collection, execution, levy or foreclosure action or proceeding
with respect to any Lien under any of the Security Documents or otherwise.
Subject to the proviso to the first sentence of Section 3.1(b) above, each
Representative of any Secured Party agrees (on behalf of itself and such
Secured Parties) that, during the continuance of any Insolvency or Liquidation
Proceeding, it will not commence, or join with any Person (other than the
Collateral Agent and the Instructing Group upon the request thereof) in
commencing any enforcement, collection, execution, levy or foreclosure action
or proceeding with respect to any Lien under any of the Security Documents or
otherwise.

          3.4. Exercise of Powers. All of the powers, remedies and rights of
the Collateral Agent as set forth in this Agreement may be exercised by the
Collateral Agent in respect of any Security Document as though set forth in
full therein and all of the powers, remedies and rights of the Collateral
Agent as set forth in any Security Document may be exercised from time to time
as herein and therein provided.

          3.5. Lien Priorities. The parties hereto expressly agree that the
security interests and liens granted to the Collateral Agent shall secure the
Obligations on a pari passu basis for the benefit of the Secured Parties and
that, notwithstanding the relative priority or the time of grant, creation,
attachment or perfection under applicable law of any security interests and
liens, if any, of any of the Collateral Agent or any Secured Party upon or in
any of the Collateral to secure any Obligations, whether such security
interests and liens are now existing or hereafter acquired or arising and
whether such security interests and liens are in or upon now existing or
hereafter arising Collateral, such security interests and liens shall be first
and prior security interests and liens in favor of the Collateral Agent to
secure the Obligations on a pari passu basis for the benefit of the Collateral
Agent and the Secured Parties.

          3.6. No Other Security. Neither the Administrative Agent nor any
other Secured Party shall take or receive a security interest in or lien upon
any of the property or assets of the Company or any of its Subsidiaries as
security of the Secured Obligations other than pursuant to this Agreement and
the Security Documents unless all of the Secured Parties are granted a
security interest in, or lien upon, such property or assets, pursuant to
documents in form and substance satisfactory to the Administrative Agent and
the Trustee to secure the Secured

                                      16
<PAGE>

Obligations pro rata as provided herein. Neither the Administrative Agent nor
any other Secured Party shall take or receive any guaranty for the benefit of
any Secured Obligation other than the Guaranties, unless the payment of all of
the Secured Obligations owing to all the Secured Parties are substantially
contemporaneously, by the same or separate instrument, guaranteed (or, if such
guaranty guarantees only a portion of the Secured Obligations owing to such
Secured Party, such Secured Party will not accept such guarantee unless such
guarantor simultaneously guarantees the same proportion of Secured Obligations
owing to the other Secured Parties). Notwithstanding the foregoing, amounts
deposited into the Special Letter of Credit Cash Collateral Account defined in
Section 4.4(c) shall only be applied to satisfy LC Obligations owing under and
as defined in the Senior Credit Agreement until such time as all letters of
credit giving rise to such LC Obligations expire or are terminated and all
amounts owing as a result of draws under such letters of credit have been
satisfied.

          SECTION 4. Collateral Account; Distributions.

          4.1. The Collateral Account. At such time as the Collateral Agent
deems appropriate, the Collateral Agent shall establish and, at all times
thereafter until this Agreement shall have terminated, there shall be
maintained with the Collateral Agent an account which shall be entitled the
"Roto-Rooter Collateral Account" (the "Collateral Account"). All moneys which
are received by the Collateral Agent or any agent or nominee of the Collateral
Agent in respect of the Collateral upon the exercise of the remedies in
accordance with the terms of this Agreement or any Security Document or from
any Secured Party as required under Section 4.7 shall be deposited in the
Collateral Account and held by the Collateral Agent as part of the Collateral
Estate and applied and disbursed in accordance with the terms of this
Agreement. The Collateral Agent shall maintain such sub-accounts and records
with respect to the Collateral Account as will permit the segregation and
allocation of proceeds of Collateral in accordance with Section 4.4.

          4.2. Control of Collateral Account. All right, title and interest in
and to the Collateral Account, and funds on deposit in the Collateral Account,
shall constitute part of the Collateral Estate. The Collateral Account shall
be subject to the exclusive dominion and control of the Collateral Agent.

          4.3. Investment of Funds Deposited in Collateral Account. The
Collateral Agent may, at the request of the Company, invest and reinvest
moneys on deposit in the Collateral Account at any time in Permitted
Investments; provided that the Collateral Agent, in its sole discretion, may
(a) restrict such investments and reinvestments to Permitted Investments that
have a shorter duration and higher credit quality than other Permitted
Investments and (b) decline to invest or reinvest any amount that it expects
to distribute from the Collateral Account within one Business Day. All such
investments and the interest and income received thereon and the net proceeds
realized on the sale or redemption thereof shall be held in the Collateral
Account as part of the Collateral Estate. The Collateral Agent shall not be
responsible for any diminution in funds resulting from such investments or any
liquidation prior to maturity.

          4.4. Application of Moneys.

                                      17
<PAGE>

          (a) The Collateral Agent shall have the right at any time to apply
moneys held by it in the Collateral Account to the payment of due and unpaid
Collateral Agent Fees.

          (b) All remaining moneys held by the Collateral Agent in the
Collateral Account received by the Collateral Agent with respect to the
Collateral shall, to the extent available for distribution (it being
understood that the Collateral Agent may liquidate investments prior to
maturity in order to make a distribution pursuant to this Section 4.4), be
distributed (subject to the provisions of Sections 4.5 and 4.6) by the
Collateral Agent on each Distribution Date in the following order of priority:

               FIRST: to the Collateral Agent for any unpaid Collateral Agent
          Fees and then to any Secured Party which has theretofore advanced or
          paid any Collateral Agent Fees constituting administrative expenses
          allowable under Section 503(b) of Title 11 of the United States
          Code, an amount equal to the amount thereof so advanced or paid by
          such Secured Party and for which such Secured Party has not been
          reimbursed prior to such Distribution Date, and, if such moneys
          shall be insufficient to pay such amounts in full, then ratably
          (without priority of any one over any other) to such Secured Parties
          in proportion to the amounts of such Collateral Agent Fees advanced
          by the respective Secured Parties and remaining unpaid on such
          Distribution Date;

               SECOND: to any Secured Party which has theretofore advanced or
          paid any Collateral Agent Fees other than such administrative
          expenses, an amount equal to the amount thereof so advanced or paid
          by such Secured Party and for which such Secured Party has not been
          reimbursed prior to such Distribution Date, and, if such moneys
          shall be insufficient to pay such amounts in full, then ratably
          (without priority of any one over any other) to such Secured Parties
          in proportion to the amounts of such Collateral Agent Fees advanced
          by the respective Secured Parties and remaining unpaid on such
          Distribution Date;

               THIRD: to the Secured Parties that hold Secured Obligations, in
          an amount equal to all Secured Obligations then due and payable to
          them (including, without limitation, amounts in respect of letter of
          credit exposure), and, if such moneys shall be insufficient to pay
          such amounts in full, then ratably (without priority of any one over
          any other) to such Secured Parties in proportion to the unpaid
          amounts thereof on such Distribution Date; and

               FOURTH: any surplus then remaining shall be paid to the
          Grantors or their successors or assigns or to whomsoever may be
          lawfully entitled to receive the same or as a court of competent
          jurisdiction may direct.

                                      18
<PAGE>

          (c) Any distribution pursuant to clause THIRD of subsection (b)
above with respect to the undrawn amount of any outstanding letter of credit
shall be paid to the Collateral Agent to be held in an account (the "Special
Letter of Credit Cash Collateral Account") as collateral for the Senior Credit
Agreement Lenders and disposed of as provided in this subsection (c). As of
the date hereof, the Facility LC Collateral Account (as defined in the
Existing Credit Agreement) shall be the Special Letter of Credit Cash
Collateral Account referred to herein. On each date after which a payment is
made to a beneficiary pursuant to a draw on a letter of credit, the Collateral
Agent shall distribute to the Administrative Agent from the amounts held
pursuant to this subsection (c) for application to the payment of the
reimbursement obligation due to the Senior Credit Agreement Lenders with
respect to such draw an amount equal to the product of (1) the total amount
then held in the Special Letter of Credit Cash Collateral Account pursuant to
this subsection (c), and (2) a fraction, the numerator of which is the amount
of such draw and the denominator of which is the aggregate undrawn amount of
all outstanding letters of credit immediately prior to such draw. On each date
after which a reduction in the undrawn amount of any outstanding letter of
credit occurs other than on account of a payment made to a beneficiary
pursuant to a draw on such letter of credit, the Collateral Agent shall
distribute to the Administrative Agent from the amounts held pursuant to this
subsection (c) an amount equal to the product of (1) the total amount then
held in the Special Letter of Credit Cash Collateral Account pursuant to this
subsection (c) and (2) a fraction, the numerator of which is the amount of
such reduction and the denominator of which is the aggregate undrawn amount of
all outstanding letters of credit immediately prior to such reduction, which
amount shall be distributed as provided in clause THIRD of subsection (b)
above. At such time as no letters of credit are outstanding, any remaining
amount held in the Special Letter of Credit Cash Collateral Account pursuant
to this subsection (c), after the distribution therefrom as provided above,
shall be distributed as provided in subsection (b) above.

          (d) The term "unpaid" as used in Section 4.4(b) refers:

               (i) in the absence of an Insolvency or Liquidation Proceeding
          with respect to the relevant Grantor or Grantors, to all amounts of
          the relevant Senior Lender Claims and Noteholder Claims (other than
          contingent indemnification and other contingent obligations
          outstanding as of a Distribution Date (and for the purpose of this
          provision, the amount of the Senior Lender Claims then outstanding
          shall include the undrawn face amount of, and any unreimbursed
          drawings under, any letter of credit except to the extent cash
          collateralized or otherwise secured by property not securing the
          Notes in accordance with the terms of the Senior Loan Documents),
          and

               (ii) during the pendency of an Insolvency or Liquidation
          Proceeding with respect to the relevant Grantor(s), to all amounts
          allowed by the bankruptcy court in respect of the relevant Senior
          Lender Claims and Noteholder Claims as a basis for distribution
          (including estimated amounts, if any, allowed in respect of
          contingent claims),

to the extent that prior distributions have not been made in respect thereof.

          (e) Subject to Section 4.5, the Collateral Agent shall make all
payments and distributions under this Section 4.4 to the respective
Representatives of the Secured Parties, as

                                      19
<PAGE>

applicable. Each such Representative shall be responsible for insuring that
amounts distributed to it are distributed to the relevant Secured Parties in
the order of priority set forth herein.

          4.5. Application of Moneys Distributable to Representatives. If at
any time any moneys collected or received by the Collateral Agent pursuant to
this Agreement are distributable pursuant to Section 4.4 to any Secured Party,
the Collateral Agent may distribute such moneys to the Representative of such
Secured Party (and shall not be responsible for the distribution of such
moneys by such Representative); provided that if any Representative shall
notify the Collateral Agent in writing that no provision is made under the
Applicable Secured Documents for the application by such Representative of
such moneys (whether because the relevant Noteholder Claims or Senior Lender
Claims have not become due and payable or otherwise) and that the Applicable
Secured Documents do not effectively provide for the receipt and the holding
by such Representative of such moneys pending the application thereof, then
the Collateral Agent, after receipt of such notification, may, at the request
of the Company, invest such amounts in Permitted Investments, and shall hold
all such amounts so distributable and all such investments and the net
proceeds thereof solely as security for the relevant Noteholder Claims or
Senior Lender Claims and for no other purpose until such time as such
Representative shall request in writing the delivery thereof by the Collateral
Agent for application pursuant to the Applicable Secured Documents; provided,
further, that the Collateral Agent, in its sole discretion, may (a) restrict
such investments to Permitted Investments that have a shorter duration and
higher credit quality than other Permitted Investments and (b) decline to
invest any amount that it expects to distribute within one Business Day.
Notwithstanding the foregoing, if, at any time, all the relevant Noteholder
Claims or Senior Lender Claims in respect of which any moneys and investments
(and proceeds thereof) are held by the Collateral Agent pursuant to this
Section 4.5 cease to be outstanding for any reason, then such moneys and any
moneys that constitute proceeds of such investments will be applied by the
Collateral Agent in accordance with Section 4.4(b). The Collateral Agent shall
not be responsible for any diminution in funds resulting from investments made
at the direction of the Company or from holding such moneys uninvested.

          4.6. Collateral Agent's Calculations. In making the determinations
and allocations required by Section 4.4, the Collateral Agent may conclusively
rely upon, and shall have no liability to any of the Secured Parties for
actions taken in reliance upon, information supplied by any Secured Party (or
its Representative) as to the amounts of unpaid principal and interest and
other amounts outstanding with respect to any Senior Lender Claims or the
Noteholder Claims absent manifest error; provided that nothing in this
sentence shall prevent any Grantor from contesting any amounts claimed by any
Secured Party in any information so supplied. All distributions made by the
Collateral Agent pursuant to Section 4.4 shall be (subject to any decree of
any court of competent jurisdiction) final (absent manifest error), and the
Collateral Agent shall have no duty to inquire as to the application by any
Representative of any amounts distributed to it for distribution to any
Secured Parties.

          4.7. Payments Over. Any payments, Collateral or proceeds thereof
(including, without limitation, any payment by any Guarantor under any
Guaranty or pursuant to any set-off or any cash held in the Special Letter of
Credit Cash Collateral Account; provided, however, that such cash held in the
Special Letter of Credit Cash Collateral Account shall be subject to the terms
of Section 4.4 and the requirement that such cash be applied first in
satisfaction of

                                      20
<PAGE>

reimbursement obligations owing in respect of letters of credit and then in
accordance with Section 4.4(b)) received by any Secured Party (or its
Representative) (i) with respect to any Obligation upon the occurrence and
during the continuance of any Event of Default under the Senior Loan Documents
or the Noteholder Documents, (ii) in connection with the exercise of any right
or remedy relating to the Collateral or (iii) in contravention of this
Agreement shall be segregated and held in trust and forthwith paid over to the
Collateral Agent in the same form as received, with any necessary endorsements
or as a court of competent jurisdiction may otherwise direct, to be deposited
in the Collateral Account and held by the Collateral Agent as part of the
Collateral Estate and applied and disbursed in accordance with the terms of
this Agreement. The Collateral Agent is hereby authorized to make any such
endorsements as agent for any Secured Party (or its Representative). This
authorization is coupled with an interest and is irrevocable.

          SECTION 5. OTHER AGREEMENTS.

          5.1. Insurance. Unless and until the Discharge of Credit Agreement
Obligations has occurred, the Collateral Agent and the Required Lenders shall
have the sole and exclusive right, subject to the rights of the Grantors under
the Credit Agreement and the Security Documents, to adjust settlement for any
insurance policy covering the Collateral in the event of any loss thereunder
and to approve any award granted in any condemnation or similar proceeding
affecting the Collateral. All proceeds of any such policy and any such award
if in respect to the Collateral shall be paid to the Collateral Agent for the
benefit of the Secured Parties to the extent required under the Credit
Agreement, the Security Documents and the Noteholder Documents and thereafter
to the owner of the subject property or as a court of competent jurisdiction
may otherwise direct. If any Secured Party (or its Representative) shall, at
any time, receive any proceeds of any such insurance policy or any such award
in contravention of this Agreement, it shall pay such proceeds over to the
Collateral Agent in accordance with the terms of Section 4.7.

          5.2. When Discharge of Senior Credit Agreement Claims Deemed to Not
Have Occurred. If at any time after the Discharge of Senior Credit Agreement
Claims has occurred the Company designates any Future First-Lien Credit
Facility to be the "Senior Credit Agreement" hereunder, then such Discharge of
Senior Credit Agreement Claims shall automatically be deemed not to have
occurred for all purposes of this Agreement (other than with respect to any
actions taken prior to the date of such designation as a result of the
occurrence of such prior Discharge of Senior Credit Agreement Claims), and
such Future First-Lien Credit Facility shall automatically be treated as the
Senior Credit Agreement for all purposes of this Agreement. Upon receipt of
notice of such designation (including the identity of the new Collateral
Agent), the Trustee shall promptly (i) enter into such documents and
agreements (including amendments or supplements to this Agreement) as the
Company or such new Collateral Agent shall request in order to provide to the
new Collateral Agent the rights of the Collateral Agent contemplated hereby
and (ii) deliver to the Collateral Agent the Pledged Collateral together with
any necessary endorsements (or otherwise allow such Collateral Agent to obtain
control of such Pledged Collateral).

          5.3. Amendments to Security Documents. So long as the Aggregate
Credit Agreement Exposure is (a) greater than or equal to $55,000,000 or (b)
greater than the aggregate amount of Notes outstanding, the Instructing Group
shall have the exclusive authority to direct

                                      21
<PAGE>

the Collateral Agent to (or consent to any action by the Collateral Agent to)
amend any provision of, or grant any waivers or consents in respect of, any
Security Document, without any consent or approval of, or prior notice to, any
other Secured Party; provided that no such amendment, waiver or consent shall,
without the consent of the Required Noteholders (and the Collateral Agent
shall be fully protected if it shall receive a certificate signed by an
officer of the Company certifying the delivery and effectiveness of such
consent), materially adversely affect the rights of the holders of the
Noteholder Claims unless such amendment, waiver or consent applies equally to
the Credit Agreement Obligations; provided, however, that no amendment,
waiver, or supplement pursuant to this Section 5.3 shall directly or
indirectly effect a release of Collateral that is not permitted under Section
11.03 of the Indenture without the consent of the Required Noteholders (and
the Collateral Agent shall be fully protected if it shall receive a
certificate signed by an officer of the Company certifying the delivery and
effectiveness of such consent). If the Aggregate Credit Agreement Exposure is
(a) less than $55,000,000 and (b) less than or equal to the aggregate amount
of Notes outstanding, then any such amendment, waiver or consent shall require
the consent of (x) the Required Lenders in accordance with the Senior Loan
Documents (and the Collateral Agent shall be fully protected if it shall
receive a certificate signed by an officer of the Company certifying the
delivery and effectiveness of such consent) and (y) the Required Noteholders
in accordance with the Noteholder Documents (and the Collateral Agent shall be
fully protected if it shall receive a certificate signed by an officer of the
Company certifying the delivery and effectiveness of such consent).

          5.4. Right of Set-Off. Nothing in this Agreement shall prevent any
Secured Party from exercising any right of set-off or counterclaim that such
Secured Party may otherwise have.

          SECTION 6. INSOLVENCY OR LIQUIDATION PROCEEDINGS.

          6.1. Generally. Nothing contained herein shall limit or restrict the
independent right of the Collateral Agent or any other Secured Party to
initiate an action or actions in any bankruptcy, reorganization, compromise,
arrangement, insolvency, readjustment of debt, dissolution, liquidation or
similar proceeding in its individual capacity and to appear or to be heard on
any matter before the bankruptcy or other applicable court in any such
proceeding, including, without limitation, with respect to any questions
concerning the post-petition usage of collateral and any post-petition
financing arrangement; provided that neither the Collateral Agent nor any
other Secured Party shall contest the validity or enforceability of or seek to
avoid, have declared fraudulent or have set aside any of the Secured
Obligations, or any guaranties of any of the Secured Obligations, or contest
the validity, perfection, priority or enforceability of the security interests
and liens of any other Secured Party securing any of the Secured Obligations.

          6.2. Preference Issues. If any Secured Party is required in any
Insolvency or Liquidation Proceeding or otherwise to turn over or otherwise
pay to the estate of the Company or any other Grantor any amount (a
"Recovery"), then the Secured Obligations shall be reinstated to the extent of
such Recovery. If this Agreement shall have been terminated prior to such
Recovery, this Agreement shall be reinstated in full force and effect, and
such prior termination shall not diminish, release, discharge, impair or
otherwise affect the obligations of the parties hereto from such date of
reinstatement.

                                      22
<PAGE>

          SECTION 7. RELIANCE; WAIVERS; ETC.

          7.1. Reliance. The consent by the Senior Lenders to the execution
and delivery of the Security Documents to provide that the Noteholder Claims
are secured by the Liens or the Collateral granted thereunder, and all loans
and other extensions of credit made or deemed made on and after the date
hereof by the Senior Lenders to the Company or any Grantor, shall be deemed to
have been given and made in reliance upon this Agreement. The Trustee, on
behalf of itself and the Noteholders, acknowledges that it and the Noteholders
have, independently and without reliance on the Collateral Agent or any Senior
Lender, and based on documents and information deemed by them appropriate,
made their own credit analysis and decision to enter into the Indenture, this
Agreement and the transactions contemplated hereby and thereby and they will
continue to make their own credit decision in taking or not taking any action
under the Indenture or this Agreement.

          7.2. No Warranties or Liability. The Trustee, on behalf of itself
and the Noteholders, acknowledges and agrees that each of the Collateral Agent
and the Senior Lenders has made no express or implied representation or
warranty, including with respect to the execution, validity, legality,
completeness, collectibility or enforceability of any of the Security
Documents, the ownership of any Collateral or the perfection or priority of
any Liens thereon. The Senior Lenders will be entitled to manage and supervise
their respective loans and extensions of credit under the Senior Loan
Documents in accordance with law and as they may otherwise, in their sole
discretion, deem appropriate, and the Senior Lenders may manage their loans
and extensions of credit without regard to any rights or interests that the
Trustee or any of the Noteholders have in the Collateral or otherwise, except
as otherwise provided in this Agreement and the Security Documents. Neither
any Senior Lender nor any of their Representatives shall have any duty to the
Trustee or any of the Noteholders to act or refrain from acting in a manner
which allows, or results in, the occurrence or continuance of an event of
default or default under any agreements with the Company or any Subsidiary
thereof (including the Noteholder Documents), regardless of any knowledge
thereof which they may have or be charged with.

          7.3. No Waiver.

          (a) No right of the Senior Lenders, the Collateral Agent or any of
them to enforce any provision of this Agreement, any Senior Loan Document or
any Security Document shall at any time in any way be prejudiced or impaired
by any act or failure to act on the part of the Company or any other Grantor
or by any act or failure to act by any Senior Lender or the Collateral Agent,
or by any noncompliance by any Person with the terms, provisions and covenants
of this Agreement, any Senior Loan Document, any Noteholder Document or any
Security Document, regardless of any knowledge thereof which the Collateral
Agent or the Senior Lenders, or any of them, may have or be otherwise charged
with.

          (b) The Trustee, on behalf of itself and the Noteholders, agrees
that the Senior Lenders and the Collateral Agent shall have no liability to
the Trustee or any Noteholder, and the Trustee, on behalf of itself and the
Noteholders, hereby waives any claim against any Senior Lender or the
Collateral Agent, arising out of any and all actions which the Senior Lenders
may take or permit or omit to take with respect to: (i) the Senior Loan
Documents or (ii) the

                                      23
<PAGE>

collection of the Senior Lender Claims. The Trustee, on behalf of itself and
the Noteholders, agrees that the Senior Lenders and the Collateral Agent have
no duty to them in respect of the maintenance or preservation of the
Collateral or otherwise.

          7.4. Obligations Unconditional. All rights, interests, agreements
and obligations of the Collateral Agent and the Secured Parties hereunder
shall remain in full force and effect irrespective of:

          (a) any lack of validity or enforceability of any Security
Documents, any Senior Loan Documents or any Noteholder Documents;

          (b) any change in the time, manner or place of payment of, or in any
other terms of, all or any of the Senior Lender Claims or Noteholder Claims,
or any amendment or waiver or other modification, including any increase in
the amount thereof, whether by course of conduct or otherwise, of the terms of
the Senior Credit Agreement or any other Senior Loan Document or of the terms
of the Indenture or any other Noteholder Document;

          (c) any exchange of any security interest in any Collateral or any
other collateral, or any amendment, waiver or other modification, whether in
writing or by course of conduct or otherwise, of all or any of the Senior
Lender Claims or Noteholder Claims or any guarantee thereof;

          (d) the commencement of any Insolvency or Liquidation Proceeding in
respect of the Company or any other Grantor; or

          (e) any other circumstances which otherwise might constitute a
defense available to, or a discharge of, the Company or any other Grantor in
respect of the Senior Lender Claims, or of the Trustee or any Noteholder in
respect of this Agreement.

          SECTION 8. MISCELLANEOUS.

          8.1. Conflicts. In the event of any conflict between the provisions
of this Agreement and the provisions of the Security Documents, the Senior
Loan Documents or the Noteholder Documents, the provisions of this Agreement
shall govern.

          8.2. Continuing Nature of this Agreement; Severability. This
Agreement shall continue to be effective until the later of (a) the date on
which the Discharge of Credit Agreement Obligations shall have occurred and
(b) the indefeasible payment in full of the Noteholder Claims. The Senior
Lenders may continue, at any time and without notice to the Trustee or any
Noteholder, to extend credit and other financial accommodations and lend
moneys to or for the benefit of the Company or any Grantor constituting Senior
Lender Claims on reliance hereof. Each of the Collateral Agent, the Senior
Lenders and the Trustee, on behalf of itself and the Noteholders, hereby
waives any right it may have under applicable law to revoke this Agreement or
any of the provisions of this Agreement. The terms of this Agreement shall
survive, and shall continue in full force and effect, in any Insolvency or
Liquidation Proceeding. Any provision of this Agreement which is prohibited or
unenforceable in any jurisdiction shall not invalidate the remaining
provisions hereof, and any such prohibition or unenforceability in

                                      24
<PAGE>

any jurisdiction shall not invalidate or render unenforceable such provision
in any other jurisdiction.

          8.3. Amendments; Waivers. So long as the Aggregate Credit Agreement
Exposure is (a) greater than or equal to $55,000,000 or (b) greater than the
aggregate amount of Notes outstanding, the Collateral Agent and the Company,
with the consent of the Instructing Group, may from time to time amend,
supplement or waive any provision hereof; provided that no such amendment,
supplement or waiver shall, without the consent of the Required Noteholders
(and the Collateral Agent shall be fully protected if it shall receive a
certificate signed by an officer of the Company certifying the delivery and
effectiveness of such consent), materially adversely affect the rights of the
Noteholders unless such amendment, supplement or waiver applies equally to the
Credit Agreement Obligations; provided, however, that no amendment,
supplement, or waiver pursuant to this Section 8.3 shall directly or
indirectly effect a release of Collateral that is not permitted under Section
11.03 of the Indenture without the consent of the Required Noteholders (and
the Collateral Agent shall be fully protected if it shall receive a
certificate signed by an officer of the Company certifying the delivery and
effectiveness of such consent). If the Aggregate Credit Agreement Exposure is
(a) less than $55,000,000 and (b) less than or equal to the aggregate amount
of Notes outstanding, then any such amendment, waiver, or consent shall
require the consent of (x) the Required Lenders in accordance with the Senior
Loan Documents (and the Collateral Agent shall be fully protected if it shall
receive a certificate signed by an officer of the Company certifying the
delivery and effectiveness of such consent) and (y) the Required Noteholders
in accordance with the Noteholder Documents (and the Collateral Agent shall be
fully protected if it shall receive a certificate signed by an officer of the
Company certifying the delivery and effectiveness of such consent). The
Company and other Grantors shall not have any right to consent to or approve
any amendment, modification or waiver of any provision of this Agreement
except to the extent their rights are directly affected. The Company hereby
agrees to execute and deliver any supplement or amendment to this Agreement or
the Security Documents or any other document or instrument necessary to
evidence the appointment of a successor Collateral Agent pursuant to Section
2.3.

          8.4. Information Concerning Financial Condition of the Company and
the Subsidiaries. The Senior Lenders and their Representatives, on the one
hand, and the Trustee and the Noteholders, on the other hand, shall each be
responsible for keeping themselves informed of (a) the financial condition of
the Company and the Subsidiaries and all endorsers and/or guarantors of the
Noteholder Claims or the Senior Lender Claims and (b) all other circumstances
bearing upon the risk of nonpayment of the Noteholder Claims or the Senior
Lender Claims. None of the Collateral Agent, the Senior Lenders, the Trustee
or any Noteholder shall have any duty to advise any other party of information
known to it or them regarding such condition or any such circumstances or
otherwise. In the event the Collateral Agent, any of the Senior Lenders, the
Trustee or any of the Noteholders, in its or their sole discretion, undertakes
at any time or from time to time to provide any such information to the any
other party, it or they shall be under no obligation (w) to make, and the
Collateral Agent, the Senior Lenders, the Trustee and the Noteholders shall
not make, any express or implied representation or warranty, including with
respect to the accuracy, completeness, truthfulness or validity of any such
information so provided, (x) to provide any additional information or to
provide any such information on any subsequent occasion, (y) to undertake any
investigation or (z) to disclose any

                                      25
<PAGE>

information which, pursuant to accepted or reasonable commercial finance
practices, such party wishes to maintain confidential or is otherwise required
to maintain confidential.

          8.5. Consent to Jurisdiction; Waivers. The parties hereto consent to
the jurisdiction of any state or federal court located in New York, New York,
and consent that all service of process may be made by registered mail
directed to such party as provided in Section 8.6 below for such party.
Service so made shall be deemed to be completed three (3) days after the same
shall be posted as aforesaid. The parties hereto waive any objection to any
action instituted hereunder based on forum non conveniens, and any objection
to the venue of any action instituted hereunder.

          8.6. Notices. All notices to the Noteholders and the Senior Lenders
permitted or required under this Agreement may be sent to their
Representatives. Unless otherwise specifically provided herein, any notice or
other communication herein required or permitted to be given shall be in
writing and may be personally served, telecopied, electronically mailed or
sent by courier service or U.S. mail and shall be deemed to have been given
when delivered in person or by courier service, upon receipt of a telecopy or
electronic mail or three (3) Business Days after deposit in the U.S. mail
(registered or certified, with postage prepaid and properly addressed). For
the purposes hereof, the addresses of the parties hereto shall be as set forth
below each party's name on the signature pages hereto, or, as to each party,
at such other address as may be designated by such party in a written notice
to all of the other parties.

          8.7. Further Assurances. Each of the Administrative Agent, on behalf
of itself and the Senior Lenders, and the Trustee, on behalf of itself and the
Noteholders, agrees that each of them shall take such further action and shall
execute and deliver to the Collateral Agent such additional documents and
instruments (in recordable form, if requested) as the Collateral Agent may
reasonably request to effectuate the terms of and the Liens contemplated by
this Agreement.

          8.8 GOVERNING LAW; WAIVER OF JURY TRIAL. THIS AGREEMENT SHALL BE
GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS (INCLUDING,
WITHOUT LIMITATION, SECTION 5-1401 OF THE GENERAL OBLIGATIONS LAW BUT
OTHERWISE WITHOUT REGARD TO CONFLICTS OF LAW PRINCIPLES OR PROVISIONS) OF THE
STATE OF NEW YORK. EACH OF THE COLLATERAL AGENT, THE TRUSTEE, THE
ADMINISTRATIVE AGENT, AND THE COMPANY HEREBY WAIVES TRIAL BY JURY IN ANY
JUDICIAL PROCEEDING INVOLVING, DIRECTLY OR INDIRECTLY, ANY MATTER (WHETHER
SOUNDING IN TORT, CONTRACT OR OTHERWISE) IN ANY WAY ARISING OUT OF, RELATED
TO, OR CONNECTED WITH THIS AGREEMENT OR THE RELATIONSHIP ESTABLISHED
HEREUNDER.

          8.9. Binding on Successors and Assigns; No Third Party
Beneficiaries. This Agreement shall be binding upon the Secured Parties, the
Company and their respective permitted successors and assigns. This Agreement
and the rights and benefits hereof shall inure to the benefit of the Secured
Parties, the Company and their respective successors and assigns, and nothing
herein is intended or shall be construed to give any other Person any right,
remedy or claim under, to or in respect of this Agreement, the Collateral or
the Collateral Estate. No other Person shall have or be entitled to assert any
rights or benefits hereunder.

                                      26
<PAGE>

          8.10. Section Titles. The section titles contained in this Agreement
are and shall be without substantive meaning or content of any kind whatsoever
and are not a part of this Agreement.

          8.11. Counterparts. This Agreement may be executed in one or more
counterparts, each of which shall be an original and all of which shall
together constitute one and the same document.

          8.12. Authorization. By its signature, each Person executing this
Agreement on behalf of a party hereto represents and warrants to the other
parties hereto that it is duly authorized to execute this Agreement.

          8.13. Effectiveness. This Agreement shall become effective when
executed and delivered by the parties hereto. This Agreement shall be
effective both before and after the commencement of any Insolvency or
Liquidation Proceeding. All references to the Company or any other Grantor
shall include the Company or Grantor as debtor and debtor-in-possession and
any receiver or trustee for the Company or any other Grantor (as the case may
be) in any Insolvency or Liquidation Proceeding.

          8.14. Trustee. It is understood and agreed that Wells Fargo Bank,
National Association is entering in this Agreement in its capacity as Trustee
and the provisions of the Indenture applicable to the Trustee thereunder shall
also apply to the Trustee hereunder.

          8.15. Designations; Future Representatives of Senior Lenders. For
purposes of the provisions hereof and the Indenture requiring the Company to
designate Indebtedness for the purposes of the term "Credit Agreement
Obligations" under the Indenture, "First-Lien Credit Facilities" or "Senior
Credit Agreement" or any other designations for any other purposes hereunder
or under the Indenture, any such designation shall be sufficient if the
relevant designation is set forth in writing, signed on behalf of the Company
by an officer thereof and delivered to the Trustee and the Collateral Agent.
For all purposes hereof and the Indenture, the Company hereby designates the
Credit Facilities provided pursuant to the Existing Credit Agreement as the
First-Lien Credit Facility and any Obligations in respect of the Existing
Credit Agreement as "Credit Agreement Obligations" under the Indenture.

              The remainder of this page is intentionally blank.

                                      27
<PAGE>

          IN WITNESS WHEREOF, the parties hereto have executed this Agreement
as of the date first written above.

                                      BANK ONE, NA,
                                      as Collateral Agent and as Administrative
                                      Agent under the Existing Credit Agreement,

                                      By:    /s/ Thomas J. Reinhold
                                             ---------------------------
                                      Name:  Thomas J. Reinhold
                                      Title: Vice President

                                      Address:

                                      8044 Montgomery Road
                                      OH3-4017
                                      Cincinnati, OH 45236
                                      Attention: Thomas J. Reinhold
                                      Telephone.: (513) 985-5118
                                      Facsimile:  (513) 985-5760

                                      WELLS FARGO BANK, N.A.
                                      as Trustee,

                                      By:  /s/ Jeffrey Rose
                                           ----------------------------
                                      Name:  Jeffrey Rose
                                      Title: Corporate Trust Officer

                                      Address:

                                      Corporate Trust
                                      Sixth Street and Marquette Avenue
                                      MAC N303-120
                                      Minneapolis, MN 55475
                                      Attention: Jeffrey T. Rose
                                      Facsimile: (612) 667-9875

                                      ROTO-ROOTER, INC.,

                                      By:    /s/ Naomi C. Dallob
                                             ------------------------------
                                      Name:  Naomi C. Dallob
                                      Title: Secretary

                                      Address:

                                      2600 Chemed Center
                                      255 East Fifth Street
                                      Cincinnati, OH 45202
                                      Attention: Timothy S. O'Toole
                                      Telephone: (513) 762-6702
                                      Facsimile: (513) 287-6216KISNET - MTT / EXCLUSIVE DISTRIBUTION AGREEMENT FOR STEPS

            KISNET - MTT / EXCLUSIVE DISTRIBUTION AGREEMENT FOR STEPS

This  is an agreement, hereafter also referred to as Partnership, between Kisnet
Corporation  Inc,  (KCI)  of  42  Orchard  Hills  Road,  Katonah, NY, 10536, and
MultiTrade  Technologies  LLC(MTT)  of  100  Park  Avenue,  NY,  10017
-----------------------------           ------------------  --

KCI)  is  a  software  development  company  and  has  developed  an  Enterprise
Management  System  (EMS)  software  development platform called STEPS (Straight
Through  Enterprise  Processing  Solution)  described in STEPS_ProductSheet.doc.

MTT  is  a limited liability corporation registered in NY, established to market
and  distribute  various  Enterprise Resource Planning (ERP) systems and related
technologies  for  different companies involved in trading of a variety of goods
and  services.

I.   SCOPE:
     ------

This agreement addresses the creation of a commercial relationship, which grants
MTT  a  license  to distribute ERP systems built on KCI's Information Technology
(STEPS(TM)  platform.

II.  PURPOSE:
     --------

To  service  Specified  Target  Markets  and  generate  revenues  from:
     1.   Providing  STEPS(TM) based EMS solutions to various Enterprises within
          the  Specified  Target  Market  on  a  licensed  fee  basis.
               -------------------------
     2.   Providing  maintenance,  customization  and  enhancement  services  to
          support  the  above  solutions.

III.  TERM:
      -----
This  agreement  is  effective  1st  of  January, 2004 for a term of five years,
                                ----------------------               ----------
unless  terminated  under the termination clauses _XI_& XII__ of this agreement.
It  may  be  renewed  thereafter  by  mutual  written agreement of both parties.

IV.  TERRITORIES:
     ------------
Exclusive:  USA,  The existing agreement for Mexico and Canada to be included as
            ---
Distributors  under the terms and conditions of the distributors agreement to be
drawn  by  the  mutual  consent  of  both  parties.

Other  regions  may  be  subsequently added as exclusive territories upon mutual
written  consent  of  both  Kisnet and MTT. Prior Kisnet agreements as listed in
SCHEDULE  E  are  excluded  from  this  agreement.
          -

V.   EXCLUSIVITY  &  NON-COMPETE:
     ----------------------------
This  is an exclusive agreement during the above-specified term.  And during the
term  of  this  agreement,  each  Party  agrees  for  adherence  to  its
expertise/activities,  while  executing  the  purpose  of this Partnership. With
respect  to this paragraph, non-adherence by a party hereto encompasses offering
the Services and Technologies that the other party hereto is entitled to provide
to  the  Customers  in  the  Territories,  under  this  Partnership.

VI.  KCI'S  OBLIGATIONS:
     -------------------

KCI  will  be  responsible  for:

1.   Delivery  of  STEPS(TM) versions on time as per the schedule in each client
     agreement,  agreed  by  KC  in  writing.

2.   Providing  the  design,  specification  and  the requirements for deploying
     STEPS(TM)  at  MTT.

3.   Maintenance  and  support  for  STEPS(TM)  to  MTT during the terms of this
     agreement.

Confidential                      Page 1 of 4
<PAGE>
            KISNET - MTT / EXCLUSIVE DISTRIBUTION AGREEMENT FOR STEPS

4.   Sales  support  to MTT's staff, clients and prospects on a fee basis (Sales
     Support  Fees)  -  included as a part of the compensation package described
     below.

VII.  MTT'S  OBLIGATIONS:
      -------------------

MTT  will  be  responsible  for  the  day-to-day-management  and  support of the
---
customers  and  as  will:
     1.   Identify  &  provide  client  requirements as well as ongoing changes.

     2.   Provide  the  infrastructure  (including  organization)  needed  for
          deploying  STEPS  based  solutions  to  its'  customers.

     3.   Provide sales, marketing & promotional services & first tier clients &
          prospects support, including administration for timely compensation of
          KCI.

     4.   Work  with  KC  team  to  develop  &  implement  project  plans.

     5.   All  IT  related  services  needed  by  MTT  for itself or any of its'
          clients  will  be  provided  exclusively by Kisnet during the terms of
          this  agreement  at  the  preferred  development  rates  specified  in
          SCHEDULE  R.

VIII.  COMPENSATION:
       -------------

MTT  will  compensate  KCI  for  as  follows:
1.   MTT  will  pay
     a.   KCI  $10,000/month  as a fixed amount of royalty during the first year
          of  this  agreement;
     b.   In  addition,  MTT  will  pay  KCI $10,000/month as Sales Support Fees
          during the first year of this agreement for the exclusive distribution
          rights.
2.   Special Enhancements, outside the scope of the initial agreement, requested
     by  MTT  will  be  made  at  the  preferred  development rates specified in
     SCHEDULE  R and  will  become  part  of  the  MTT_STEPS(TM)  platform.
               -
3.   MTT  will  pay  KCI  an additional 10% royalty on all STEP related revenues
     generated  by  MTT  from  its  clients  for  the systems and services to be
     delivered  "Revenue". The out of pocket expenses charged to the clients are
     not  considered  as  Revenue.
4.   MTT  will  pay KCI 45% of Revenue; in exchange, KCI is obligated to deliver
     all  the  systems  and  services  on  time  and  on  budget.
5.   After  the  initial  term  of  first  year,  a  minimum Kisnet revenue of $
     20,000/month  is  needed  to  retain  the  exclusive  distribution  rights.

IX.  PAYMENT  SCHEDULE:
                      -
MTT will pay KCI's compensation as specified in items 3 & 4 above, within 45
days of collection of its accounts receivables. REVENUE is defined as the amount
invoiced to clients less any normal discounts or refunds in addition to the out
of pocket expenses.
The payments will be due and made based upon on following.
1a in section VIII is payable on the first day of each month starting 01/01/04;
the first payment may however be made upon signing of the agreement.
1b in section VIII is payable on the 15th of each month starting 01/15/04; the
first payment may however be made upon signing of the agreement.

Confidential                      Page 2 of 4
<PAGE>
            KISNET - MTT / EXCLUSIVE DISTRIBUTION AGREEMENT FOR STEPS

X.   NON-SOLICITATION:
     -----------------
During  the  term of this Partnership, no employee of either Party shall solicit
for  the  purpose  of hiring any employee of the other.  For the purposes of the
preceding  sentence,  the  following does not constitute solicitation under this
Partnership: (i) use of an independent employment agency, so long as such agency
is  not  directed  to  contact  a specific employee of the other party, and (ii)
general  advertisements  not targeted at a specific employee of the other party.

XI.  TERMINATION:
     ------------

Notwithstanding  anything herein contained, either party shall have the right to
terminate  this  Partnership  forthwith  upon the happening of all or any of the
following  events,  namely:

     1.   Upon  the other making any arrangement or composition with the general
          body  of  its creditors or having a winding-up order passed against it
          or  going  into  liquidation,  voluntary  or  otherwise  than  for the
          purposes  of  reconstruction  or  amalgamation;

     2.   Upon  any  breach  or  default by the other of or in any of the terms,
          conditions  or  stipulations  herein  contained  and its failure for a
          period  of  not  less  than  sixty  days  to remedy the same after the
          receipt  by  it  of  written  notice  from  the  other  in that behalf
          requiring  it  so  to  do.

     3.   The  termination  of  this  Partnership  whenever and however it shall
          occur  shall  only  relate  to  the termination of the Partnership and
          shall  not  affect  any  of  the rights or obligations of either party
          which  have  accrued  before  termination  or  which  are  intended or
          expressed  to  survive termination except for items listed in SCHEDULE
          E.

XII.  EFFECTS  OF  TERMINATION:
      -------------------------

     1.   This  agreement  shall  no  longer  be  exclusive.

     2.   Within  30  days  after the termination or expiry of this Partnership,
          each  party shall return to the other all Confidential Information and
          all  other  materials and data of the Disclosing Party (related to the
          exclusive  distribution  right) and shall not retain any copies of the
          same.

     3.   Upon  the termination or expiry of this Partnership, the Parties shall
          continue  to  comply  with  the terms of this Partnership so far as is
          necessary to comply with the terms and conditions of any then existing
          agreements  with  mutual  clients.

     4.   All  obligations  of  confidentiality,  non-solicitation,  all  terms
          relating  to  the  ownership  of  intellectual  property  rights,  all
          limitations  and  exclusions  of  liability, and all indemnities shall
          survive  the  expiry  or  termination  of  this  Partnership.

XIII.  ASSIGNMENT:
       -----------

This  agreement may not be assigned to another party without the written express
permission  of  KCI.
In  witness  whereof,  the  parties  have  hereunto  executed  this  Agreement.

MULTITRADE TECHNOLOGY LLC (MTT).                  KISNET CORPORATION, INC (KCI).
----------------------------------                ------------------------------

By:                                              By:
       ---------------------------                      ------------------------

Name:  Joe Khan                                  Name:  Masood Khan

Title: Managing Partner                          Title: CEO

Date:                                            Date:
       ---------------------------                      ------------------------

Confidential                      Page 3 of 4
<PAGE>
            KISNET - MTT / EXCLUSIVE DISTRIBUTION AGREEMENT FOR STEPS

                                     APPENDIX
                                    ---------

                                   SCHEDULE E
                                   ----------
                    EXCLUDED TERRITORIES AND PRIOR AGREEMENTS
                    -----------------------------------------

     1.   STEPS Mexico - Exclusive Distribution Agreement for Mexico.
     2.   BEST Canada - Exclusive Distribution Agreement for Canada.
     3.   RPG Systems Inc.  - Exclusive Distribution Agreement for Automobile
          Repair Shops
     4.

                                   SCHEDULE R
                                   ----------
                            PREFERRED RATES SCHEDULE
                            ------------------------

Rates per hour:

Development Support staff               $50
Programmers                             $75
Systems Analyst                         $100
Senior Consultant                       $125

Confidential                      Page 4 of 4
<PAGE>

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