Document:

H.P. BUSINESS DEVELOPMENT PARTNER AGREEMENT

 Exhibit 10.21 
  
 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT 
 TABLE OF CONTENTS 
  

					
	 1.
	  	DEFINITIONS	  	2
	 2.
	  	APPOINTMENT	  	2
	 3.
	  	STATUS CHANGE	  	2
	 4.
	  	RELATIONSHIP	  	3
	 5.
	  	SOURCING AND SELLING	  	3
	 6.
	  	INTERNATIONAL	  	4
	 7.
	  	RESALES TO U.S. GOVERNMENT	  	5
	 8.
	  	PRICES AND DISCOUNTS	  	5
	 9.
	  	ORDERS AND DELIVERY	  	5
	 10.
	  	PAYMENT	  	6
	 11.
	  	WARRANTY	  	6
	 12.
	  	INSTALLATION AND SUPPORT	  	8
	 13.
	  	SOFTWARE LICENSE AND DISTRIBUTION RIGHTS	  	8
	 14.
	  	MARKS	  	9
	 15.
	  	INTELLECTUAL PROPERTY PROTECTION	  	10
	 16.
	  	BUSINESS DEVELOPMENT PARTNER’S INDEMNIFICATION OBLIGATIONS	  	10
	 17.
	  	CONFIDENTIALITY	  	11
	 18.
	  	LIMITATION OF LIABILITY AND REMEDIES	  	11
	 19.
	  	COMPLIANCE, RECORD-KEEPING AND AUDIT	  	12
	 20.
	  	SALES AND INVENTORY REPORTING	  	13
	 21.
	  	POLICIES AND PROGRAMS	  	14
	 22.
	  	GENERAL	  	14
	 23.
	  	CHANGES AND AMENDMENTS	  	15
	 24.
	  	NOTICES	  	15
	 25.
	  	TERM AND TERMINATION	  	15

  
 HP CARE PACK SERVICES
EXHIBIT 

 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT 
  

	1.	DEFINITIONS 

  
 All capitalized terms used but not defined herein shall have the meaning assigned to such terms in the HP U.S. Business Development Partner Agreement
Definitions Addendum. 
  

	2.	APPOINTMENT 

  

	 	A.	HP appoints Business Development Partner as an authorized, non-exclusive Business Development Partner for the purchase and resale or sublicense of Products, Services and Support
subject to the terms and conditions of this Agreement. HP reserves the right to sell Products, Services and Support to all HP end-user customers and Business Development Partners. 

  

	 	B.	HP appoints Business Development Partner to engage in Transactions, as set forth in this Agreement. 

  

	 	C.	The nature and scope of Business Development Partner’s authorization, including any geographic, vertical market or other restrictions, are detailed in Addenda to this
Agreement. The Products, Services and Support covered by Business Development Partner’s authorization,
including any discounts and commitment levels, and sourcing and selling restrictions are detailed in Addenda or the Partnership Website. 

  

	 	D.	Business Development Partner will sell Products, Services and Support only to Customers. 

  

	 	E.	When acting in its capacity as an authorized Business Development Partner, Business Development Partner will purchase Products, Services and Support only directly from an HP
authorized Distributor set forth on the U.S. Distributor Summary Matrix located at http://partner.americas.hp.com, unless otherwise agreed to in an Addendum. 

  

	 	F.	When acting in its capacity as an authorized Business Development Partner reselling Products, Business Development Partner shall ensure that its employees complete any training
courses and/or certification designated by HP for each authorized location. Only Business Development Partner’s full time employees are eligible for HP certification. Business Development Partner’s contract and part-time employees shall
not be eligible for certification. Training requirements for Products are defined on the Partnership Website. 

  

	 	G.	Business Development Partner accepts appointment on these terms and conditions. 

  

	3.	STATUS CHANGE 

  

	 	A.	If Business Development Partner wishes to: 

  

	 	1.	Change its name; 

	 	2.	Add, close or change an HP-approved Ship-To, delivery or other HP-authorized location; or 

  

	 	3.	Undergo a merger, acquisition, consolidation or other reorganization with the result that any entity controls twenty percent (20%) or more of Business Development Partner’s
capital stock or assets after such transaction, or assumes management of Business Development Partner operations; then Business Development Partner will notify HP in writing within five (5) business days prior to the intended date of change, or the
earliest date Business Development Partner is legally permitted to provide such information. In no event shall such notice be given more than five (5) days after the change has occurred. Each event referenced in this Section 3(A) shall be defined as
a “Status Change”. HP reserves the right to terminate this Agreement for cause if Business Development Partner fails to notify HP as set forth herein of a Status Change. 

  
 Business Development Partner shall provide HP all information and documents
requested by HP for the purpose of evaluating such status change. 
  

	 	B.	HP will promptly notify Business Development Partner of its consent to the continuation of Business Development Partner’s authorization following such a change in status,
provided that HP may terminate this Agreement immediately upon notice in the event HP does not consent to such change. Pending HP’s notification, HP will have no obligation to perform under this Agreement. 

  

	4.	RELATIONSHIP 

  

	 	A.	Business Development Partner and HP are independent contractors for purposes of this Agreement. This Agreement does not establish a franchise, joint venture or partnership, or
create any relationship of employer and employee, master and servant, or principal and agent between the parties. 

  

	 	B.	Neither party will have, nor represent that it has, any power, right, or authority to bind the other party, or to assume or create any obligation or responsibility, express or
implied, on behalf of the other party without such other party’s express written consent. Business Development Partner acknowledges that any commitment made by Business Development Partner to its Customers with respect to price, quantities,
delivery, specifications, warranties, modifications, interfacing capability or suitability will be Business Development Partner’s sole responsibility, and Business Development Partner will indemnify HP from liability for any such commitment by
Business Development Partner. 

  

	 	C.	Each Party shall control the means, manner and method of its performance. Neither Party shall either exercise or have the right to exercise any control, supervision or oversight of
the other Party’s performance. 

  

	 	D.	HP may market Third Party Products, including Third Party Products in competition with Products, without making those Third Party Products available to Business Development Partner.
HP reserves the right to resell Products, Services and Support, and Third Party Products directly to Customers without relying on Business Development Partner. Each Party reserves the right to market, promote and resell products and services in
competition with the other Party. 

  

	 	E.	HP will not be deemed a party to any agreement between Business Development Partner and any subsequent purchaser or licensee. 

  

	 	F.	Immediately upon notification from HP to Business Development Partner, the Business Development Partner shall change or cease representations or business practices pertaining to
this relationship found to be misleading or deceptive by HP. 

  

	 	G.	Business Development Partner shall conduct all activities relating to its business with HP in accordance with the highest standards of ethics and fairness as well as in compliance
with all applicable United States and State laws and regulations. 

  

	 	H.	Neither Party shall be responsible for failure or delay in performance due to circumstances beyond its reasonable control, such as labor disputes, natural disasters, shortage of or
inability to obtain labor, energy, and materials, war, riot, embargo, fire, or any other act or condition beyond the reasonable control of the non-performing Party. Notwithstanding the foregoing, nothing shall relieve Business Development Partner
from any payment obligations under this Agreement. 

  

	 	I.	Neither Party shall issue any press release concerning this Agreement without the prior written consent of the other Party as to form, content, and timing of the press release.

  

	 	J.	Notwithstanding any other provisions of this Agreement, HP may elect at any time during the term of this Agreement to announce new Products to which the terms and conditions of this
Agreement may not apply. 

  

	 	K.	Prior to entering into this Agreement, Business Development Partner must inform HP if it at any time in the past previously executed a reseller or distributor agreement with HP or,
prior to the merger of HP and Compaq Computer Corporation, with Compaq, and was de-authorized under such agreement. 

  

	5.	SOURCING AND SELLING 

  

	 	A.	Business Development Partner may purchase Products or Services for resale purposes only from HP authorized Distributors set forth on the U.S. Distributor Summary Matrix located at
http://partner.americas.hp.com, or as permitted in any addenda agreed to by HP and Business Development Partner. Business Development Partner may purchase Products or Services for resale purposes directly from HP, provided that Business Development
Partner: (i) meets the revenue requirements set forth on the Partnership Website; or (ii) executes an Addendum that sets forth a direct purchase relationship. Business Development Partner may not purchase Products or Services for resale purposes
from Other Business Development Partners and/or any unauthorized sources. 

	 	B.	Business Development Partner may resell Products, Services and Support only to Customers. 

  

	 	C.	Business Development Partner may not resell Products to any division or subsidiary of the Business Development Partner’s corporate parent. 

  

	 	D.	Business Development Partner may purchase and resell Open and Controlled Products. Business Development Partner may purchase and resell Enterprise Servers and Storage Products only
if Business Development Partner has successfully completed any HP designated criteria for purchasing and reselling Enterprise Servers and Storage Products as permitted in any addenda agreed to by HP and Business Development Partner.

  

	 	E.	Business Development Partner may resell Products over the internet, provided that Business Development Partner: 

  

	 	1.	implements policies supporting Customer satisfaction as a primary concern; 

  

	 	2.	provides Customer support including, but not limited to, the following activities: 

  

	 	a.	maintaining a toll-free support telephone number during regular posted hours of operation; 

  

	 	b.	providing pre-sales support; 

  

	 	c.	providing accurate detailed Product specification information on Partnership Website; 

  

	 	d.	providing front line technical support; and 

  

	 	e.	posting clear policy/procedures on Partnership Website. 

  

	 	3.	sells packaged services for ongoing Customer support (i.e. HP Care Pack services); 

  

	 	4.	primarily sells new Products and clearly identifies used or Refurbished Products and state such used or Refurbished Products are not warranted by HP; 

  

	 	5.	does not sell Products, Services, or Support via an Auction; 

  

	 	6.	acknowledges by accepting the terms and conditions of this Agreement that selling over the internet will be granted for a specific domain name. Business Development Partner is
authorized to sell via a URL that matches the Business Development Partner’s HP authorized d/b/a name. New or additional domain names require HP approval prior to Business Development Partner’s posting of HP Products; and

  

	 	7.	complies with the terms and conditions of this subsection 5(D). Business Development Partner’s failure to comply with the terms and conditions of this subsection 5(D) may
result in termination of this Agreement or loss of marketing program eligibility or benefits for ninety (90) days. 

  

	 	F.	If Business Development sells Refurbished Products, Business Development Partner shall: 

  

	 	1.	not remove any HP warranty information or labels identifying Refurbished Products as used or refurbished from cartons, packaging, and invoices; 

  

	 	2.	market and advertise Refurbished Products only as used or refurbished; and 

  

	 	3.	notify Customer prior to purchase if any Refurbished Products being purchased have a limited warranty. 

  

	 	G.	HP reserves the right to restrict at any time the permissible sources from which Business Development Partner may purchase Products, Services or Support. 

 

	6.	INTERNATIONAL 

  
 HP does not consent to the marketing or use of Products outside the United States and reserves any and all rights it has under any applicable law,
including but not limited to intellectual property laws, to oppose the exportation for sale or resale of Products outside the United States or the importation into any country outside the United States. Accordingly: 
  

	 	A.	Business Development Partner shall not export for sale or resell (and shall ensure that contracts with any purchasers of Products prevent the export for sale or resale of) Products
to or import into any country outside the United States. Business Development Partner shall not directly or indirectly sell Products within the United States if Business Development Partner knows or has reasons to believe that the purchaser or any
third party will export for sale or resell Products to or import into any country outside the United States. 

  

	 	B.	Business Development Partner shall not remove (and shall ensure that contracts with any purchasers of Products prevent the removal of) any notices that may appear on the
Products’ packaging restricting sale of Products outside the United States. 

	7.	RESALES TO U.S. GOVERNMENT 

  

	 	A.	Business Development Partner shall not issue Letters of Supply, guarantee the supply, or resell, supply, or provide persons or entities with Product, Support or Services for resale
under a General Services Administration (“GSA”) contract without HP’s prior written approval. 

  

	 	B.	Business Development Partner shall not list Product, Support or Services on GSA schedules or contracts without HP’s prior written approval. 

  

	 	C.	If Business Development Partner desires to sell Products to Public Sector Customers, then Business Development Partner must comply with any additional requirements posted on the
Partnership Website that relate to such sales. 

  

	8.	PRICES AND DISCOUNTS 

  
 This Section 8 applies only to Business Development Partners with an established direct purchase relationship with HP as described in Section 5A above.

  

	 	A.	Net Price includes shipping and handling charges, unless otherwise quoted by HP. HP will charge Business Development Partner for any special packing or shipping instructions
requested by Business Development Partner and agreed to by HP. 

  

	 	B.	HP reserves the right to change prices and discounts at anytime with reasonable prior notice to Business Development Partner. If Business Development Partner is unsure of the List
Price to use in calculating the Net Price, then the Business Development Partner should refer to the Partnership Website or contact its HP sales representative or relationship manager. 

  

	 	C.	Prices are exclusive of, and Business Development Partner will pay, applicable sales, use, consumption, goods and services, value added or like taxes, unless Business Development
Partner has provided HP with an appropriate exemption certificate for the Delivery jurisdiction, or HP agrees the transaction is otherwise exempt. 

  

	 	D.	List prices are suggested prices for resale to End User customers and a basis for calculating Net Business Development Partner Price. Business Development Partner has the right to
determine its own resale prices, and no HP representative will require that any particular minimum resale price be charged by Business Development Partner to Customer or grant or withhold any benefits to Business Development Partner based on
Business Development Partner’s resale pricing policies. Business Development Partner agrees that it will promptly report any effort by HP personnel to interfere with its pricing policies directly to an HP officer or senior sales manager.

  

	 	E.	Upon request from Business Development Partner, HP may at its discretion, grant special pricing for particular Customer Transactions. HP may retract or amend the special pricing at
any time before acceptance of the purchase order by HP. HP may extend the pricing on an exclusive or non-exclusive basis and may condition the special pricing on a pass-through to End User of all or part of incremental discount extended by HP to
Business Development Partner. 

  

	 	F.	HP may, from time to time, offer Business Development Partner certain Products, Services and Support on special promotional terms and conditions. Such offerings may not be combined
with other HP program(s) or promotion(s) and may be subject to pricing or discounts different from those provided for in this Agreement. In some cases, such offerings may not, be counted towards Business Development Partner’s volume or other
commitments, and may not be eligible for other standard benefits, including but not limited to promotional allowance funds, price protection or stock protection adjustments. Except as specifically altered by HP in a promotional offering under this
section, all other terms and conditions will remain unaltered. 

  

	9.	ORDERS AND DELIVERY 

  
 This Section 9 applies only to Business Development Partners with an established direct purchase relationship with HP as described in Section 5.A. above.

  

	 	A.	HP may, at its sole discretion and for any reason, reject a Business Development Partner’s purchase order. 

  

	 	B.	HP will honor written orders from Business Development Partner unless other methods are agreed upon in writing. Business Development Partner’s orders must reference this Agreement and must comply with the minimum order, release, destination (“Ship To” address) and other
requirements specified in any Addenda to this Agreement, or as set forth on Partnership Website. Orders must also specify Delivery dates within periods specified on the Partnership Website. 

  

	 	C.	All Business Development Partner’s sales, advertising and promotional activities for Products must be conducted from selling locations identified on the Approved Location list
and approved by HP (“Approved Selling Locations”). No sales, advertisement or promotion of Products may be conducted from Approved Locations that are not also Approved Selling Locations. 

  

	 	D.	HP shall ship Products under HP’s standard shipment terms and conditions. Unless HP offers to ship Products directly to Business Development Partner’s Customer sites, HP
shall ship Products to Business Development Partner’s shipment locations identified on the Approved Location list and approved by HP (“Approved Shipment Locations”). Approved Shipment Locations may be the same as Approved Selling
Locations. 

  

	 	E.	Business Development Partner will issue orders from Approved Locations within its organization and will specify HP authorized Ship- To addresses, unless otherwise agreed upon by the
Parties. Business Development Partner is responsible for ensuring that only authorized employees place, change or delete orders and that the orders conform to all requirements of this Agreement. 

	 	F.	All orders are subject to acceptance by HP. 

  

	 	G.	Delivery by HP is subject to Product and Services availability at the time Business Development Partner’s order is received. HP will make commercially reasonable efforts to
meet delivery dates quoted or acknowledged. If Products are in short supply, quantity restrictions may apply and HP will allocate Products at HP’s discretion. If HP is unable to meet Business Development Partner’s delivery requirements,
the Parties may agree to alternative arrangements. In the absence of such agreement, Business Development Partner’s sole remedy is to cancel the order. 

  

	 	H.	HP will ship according to HP’s standard commercial practice. Title to Products and risk of loss or damage for any Product will pass from HP to Business Development Partner at
Ship-To address, provided Products are shipped via HP’s carrier. Shipping and handling charges will be listed separately on HP’s invoice when not included in the Product’s purchase price. If Business Development Partner requested
special packing or shipping instructions are agreed to by HP, charges will be billed separately to Business Development Partner, and title, and risk of loss or damage will pass to Business Development Partner on delivery to Business Development
Partner’s carrier or designate. 

  

	 	I.	Transactions may be conducted through EDI or other electronic methods, as agreed. 

  

	10.	PAYMENT 

  
 This Section 10 applies only to Business Development Partners with an established direct purchase relationship with HP as described in Section 5A above.

  

	 	A.	Business Development Partner shall pay any HP invoices within thirty (30) days from the date of HP’s invoice. For credit reasons, or when Business Development Partner’s
financial condition or relationship with HP so warrants, HP reserves the right to require payment in advance or other payment terms with respect to any new or unshipped orders. 

  

	 	B.	Invoices for contractual support services and maintenance will be issued in advance of the Support period. 

  

	 	C.	HP may discontinue performance under this Agreement or any other agreement between HP and Business Development Partner if Business Development Partner fails to pay any sum when due
to HP or fails to perform under this or any other Agreement and has not cured such performance failure within ten (10) days written notice from HP. 

  

	 	D.	Any Business Development Partner claim for adjustment of an HP invoice is deemed to be waived if Business Development Partner fails to present such claim within ninety (90) days
from the date of the HP invoice. No claims, credits, or offsets may be deducted from any HP invoice. 

  

	 	E.	Payments for claims in support of program or other events that are later determined by HP to be invalid, erroneous, or non-compliant through an audit will be re-invoiced to Business
Development Partner within thirty (30) days of such determination. 

  

	 	F.	Business Development Partner grants and HP reserves a purchase money security interest in each Product purchased under this Agreement and in any proceeds derived from the resale,
lease, or transfer of such Products to secure the full amount of the purchase price at which Business Development Partner purchased such Products from HP. Promptly upon request by HP, Business Development Partner shall sign any document HP
reasonably deems necessary to perfect such security interest. Payment in full of the purchase price of a Product purchased shall release the security interest in such Product. 

  

	 	G.	HP shall have the right to set off or apply any and all amounts owed by Business Development Partner, its subsidiaries and affiliates, against any and all amounts owed or which may
subsequently be owed by HP to Business Development Partner, its affiliates, subsidiaries, or their successor in interest. Business Development Partner shall not have such rights. 

  

	11.	WARRANTY 

  

	 	A.	WARRANTY STATEMENTS APPLICABLE TO HARDWARE AND SOFTWARE 

  

	 	1.	HP warrants Hardware against defects in materials and workmanship. HP further warrants that Hardware conforms to Specifications in effect on the date HP ships the Products.

  

	 	2.	HP warrants Software branded by HP with an HP trademark (“HP Branded”) and Firmware Products, which are designated by HP for use with Hardware and are properly installed
on that Hardware, against failures to execute their programming instructions due to defects in materials and workmanship when properly installed and used on the Device designated by HP. 

  

	 	3.	HP warrants that HP Branded Software shall substantially conform to Specifications. HP does not warrant that HP Branded Software shall operate in hardware and software combinations
selected by Business Development Partners, Customers or third parties, or meet requirements specified by Business Development Partners, Customers or, third parties, or that the operation of Products shall be uninterrupted or error free.

  

	 	4.	Peripherals, accessories and interfaces receive the same warranties as the systems to which they are connected when: 

  

	 	a.	Products are purchased with the system on a coordinated delivery and are included in the system configuration; or 

	 	b.	Products are purchased as add-ons to an existing system that are part of a Service that includes add-on Products. 

  

	 	5.	HP may provide Product-specific warranties. Materials or documents setting forth Product warranty terms, conditions, exceptions, exclusions and disclaimers are set forth at the
Partnership Website or are contained within the Product packaging upon Product shipment to Business Development Partner. If Product-specific warranties are not contained in the Product packaging, it is Business Development Partner’s
responsibility to provide Customer with a copy of all applicable Product-specific warranties. Any HP revisions to such warranties shall be effective on the date specified by HP in any written communication sent to Business Development Partner. Such
warranties shall take precedence over any conflicting terms contained in this section. 

  

	 	6.	The above warranties do not apply to defects resulting from improper or inadequate maintenance or calibration by Business Development Partner or Customer; non-HP supplied Software,
interfacing or supplies; unauthorized modification; improper use or operation outside of the specifications for the Product; abuse, negligence, accident, loss or damage in transit; improper site preparation; or unauthorized maintenance or repair,
and may be limited for Refurbished Products. 

  

	 	7.	HP shall not warrant that any Products HP sells to Business Development Partner that are not branded by HP are free from defects in materials and workmanship, even if the Products
that are not branded by HP are sold as part of a Service. 

  

	 	B.	WARRANTIES APPLICABLE TO SERVICES 

  

	 	1.	HP warrants that HP Branded Services will be provided in a professional and workmanlike manner. HP will replace, at no charge, any Product parts and Software media that are part of
an HP Branded Service, which are defective and returned to HP within ninety (90) days of delivery. 

  

	 	2.	During the Software warranty period, HP warrants that HP Branded Software updates will not fail to execute their programming instructions due to defects in materials and workmanship
when properly installed and used on the Hardware designated by HP. 

  

	 	3.	The above warranties do not apply to defects resulting from improper or inadequate maintenance or calibration by Business Development Partner or Customer; non-HP supplied Software,
interfacing or supplies; unauthorized modification; improper use or operation outside of the specifications for the Product; abuse, negligence, accident, loss or damage in transit; improper site preparation; or unauthorized maintenance or repair.

  

	 	C.	WARRANTY PERIODS AND PASS THROUGH PROCESSES 

  

	 	1.	WARRANTY PERIODS. Product warranty period and additional information is available in the Product specific warranty materials packaged with Product, on quotations, or upon request to
HP. If Business Development Partner does not pass through its HP warranty to its Customers, the warranty period begins on the date of Product receipt by Customer, or the date of Product installation if installed by HP. If Business Development
Partner’s Customer chooses to schedule or delays HP installation by more than thirty (30) days after receipt, the warranty period begins on the thirty-first (31st) day after Product receipt by Customer. 

  

	 	2.	PASS THROUGH PROCESSES. Except as expressly provided in this Agreement, Business Development Partner may pass through the warranties provided under this Agreement to Other Business
Development Partners or to their Customers, so long as HP’s obligation is: 

  

	 	a.	not greater than the warranty coverage for defective Products as set forth in this Warranty Section; and 

  

	 	b.	not greater than the limitations of remedies and liability set forth in the Limitation of Remedies and Liability Section 18 of this Agreement. 

  
 Upon the request of Business Development Partner’s Customer, Business
Development Partner shall provide a copy of any and all warranties for any Products to its Customer prior to the downstream resale. In addition, Business Development Partner may provide more extensive warranty coverage for Customers, so long as HP
has no responsibility for fulfilling the additional obligations. 
  

	 	3.	PASS THROUGH WARRANTY PERIODS. Where Business Development Partner uses the pass through processes described above, Products ordered by Business Development Partner from HP and
temporarily retained in inventory are warranted beginning with the shipment date from HP and ending with shipment to the Customer, for a period not to exceed ninety (90) days from date of original purchase from HP by Business Development Partner.
“User Warranties” apply only to End User purchasers of Products. Customer warranties begin upon Product purchase by the Customer and must be verified by proof of acquisition by such Customer. 

  

	 	D.	REMEDIES 

  
 In the event HP receives notice of defects or non-conformance to the warranties provided in this Agreement during the applicable Product warranty period, HP shall, at its option, repair, or replace the affected
Products. If HP is unable, within a reasonable time, to repair, replace or correct a defect or non-conformance in Products to a condition as warranted, Business Development Partner shall be entitled to a refund of the purchase price upon prompt
return of the Products to HP. Business Development Partner shall pay expenses for return of such Products to HP. HP shall pay expenses for shipment of repaired or replacement Products to Business Development Partner. 

	 	E.	WARRANTY EXCEPTIONS 

  

	 	1.	Except as otherwise noted in this Section 11, HP does not warrant that the operation of Products shall be uninterrupted or error free. 

  

	 	2.	Some newly manufactured Products may contain, and in supporting such Products HP may use, remanufactured parts that are equivalent to new in performance. 

 

	 	F.	WARRANTY EXCLUSIONS 

  

	 	1.	The warranties provided in this Section 11 shall not apply to defects resulting from abuse, misuse, negligence, accident, loss or damage in transit, or any other Products warranty
exclusion set forth in warranty materials or documentation, or from attempted repair by an unauthorized technician. Business Development Partner shall reimburse HP for all freight expenses incurred by HP as a result of returning Products that are
determined by HP to be (1) free from defect or (2) defective as a result of abuse, misuse, negligence, accident, loss or damage in transit. Such Products shall be shipped back to Business Development Partner, and Business Development Partner shall
be responsible for associated freight charges. If Products are returned to Business Development Partner, title to the Products and risk of loss shall pass to Business Development Partner at the time HP delivers Products to HP’s first designated
carrier. 

  

	 	3.	The warranties provided in this Section 11 shall apply only to those Products and Support that are branded by HP with an HP trademark (“HP Branded”). HP does not warrant
any third party Products or Support even if included with other HP Branded Products. Furthermore, HP provides all such third party Products and Support AS IS. However, the original manufacturers or suppliers may provide their own warranties as
specified in the documentation accompanying such third party Products and Support. 

  

	 	G.	WARRANTY DISCLAIMERS 

  
 THE WARRANTIES HEREIN ARE SOLE AND EXCLUSIVE, AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, HP
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. 
  

	12.	INSTALLATION AND SUPPORT 

  

	 	A.	Business Development Partner will provide Customers with access to information regarding HP designated support programs or other HP approved support plans to assist Customers in
obtaining warranty repair for Products. Unless Business Development Partner participates in the Authorized Service Provider Program, nothing in this Agreement permits Business Development Partner to perform HP warranty repair on defective HP
Product, even if Business Development Partner originally sold the HP Product. 

  

	 	B.	If Business Development Partner purchases an HP System and chooses to resell individual components of that system to Customer who is purchasing an add-on to an HP System, it is the
responsibility of Business Development Partner to provide the installation services to Customer at Business Development Partner’s expense. HP may agree, but is not obligated, to perform installation services at an additional charge.

  

	13.	SOFTWARE LICENSE AND DISTRIBUTION RIGHTS 

  

	 	A.	In return for a fee or fees designated by HP for Use of Software (“License Fee”), HP grants Business Development Partner a non-exclusive non-transferable license to
distribute Software to Customer for Customer’s Use. In situations regarding Open VMS Software or the sub-licensing of Software, such license shall incorporate the terms defined below into a written agreement, which shall be made available to HP
upon request: 

  

	 	1.	the terms set forth herein; 

  

	 	2.	Use restrictions and authorizations for the Software specified by HP in its quotation, invoice or terms that accompany the Software; and 

  

	 	3.	HP’s third party suppliers’ terms that accompany the Software. 

  
 In the event of a conflict, the third party suppliers’ terms that accompany the Software will take precedence over the Use restrictions and
authorizations specified by HP and the terms set forth herein, and the Use restrictions and authorizations specified by HP will take precedence over the terms set forth herein. 
  

	 	B.	Software is owned and copyrighted by HP or by third party suppliers. Business Development Partner’s Software License confers no title or ownership and is not a sale of any
rights in the Software, or the media on which it is recorded or printed. Third party suppliers may protect their rights in the Software in the event of any infringement. 

  

	 	C.	Unless otherwise permitted by HP, the End User may only make copies or adaptations of the Software for archival purposes, to replace a defective copy, for program error verification
or when copying or adaptation is an essential step in the authorized Use of the Software on a backup Device, provided that copies and adaptations shall be used in no other manner and provided further that the Use on the backup Device is discontinued
when the original or replacement Device becomes operable. 

	 	D.	Business Development Partner shall reproduce all copyright notices in or on the original Software on all permitted copies or adaptations. Business Development Partner will not
remove, omit or alter any label or copyright on or in the original Software. Business Development Partner may not copy the Software onto any public or distributed network. 

  

	 	E.	Bundled Software or Firmware provided to End Users may only be used when operating the associated Device in configurations as sold or subsequently upgraded by HP or Business
Development Partner. End Users may transfer Firmware only upon transfer of the associated Device. 

  

	 	F.	Updates, upgrades or other enhancements may be available under HP Support agreements. HP reserves the right to require additional licenses and fees for Use of the Software on
upgraded Devices. 

  

	 	G.	Business Development Partner shall not modify, disassemble or decompile the Software without HP’s prior written consent. Where Business Development Partner has other rights
under statute, Business Development Partner shall provide HP with reasonably detailed information regarding any intended disassembly or decompilation. Business Development Partner shall not decrypt the Software unless necessary for legitimate use of
the Software. 

  

	 	H.	End User’s Software License is transferable subject to HP’s prior written authorization and payment to HP of any applicable fees. Upon transfer of the Software License,
End User shall immediately deliver all copies of the Software to the transferee. The transferee must agree in writing to the terms of Business Development Partner’s Software License terms. All Software License terms shall be binding on
involuntary transferees, notice of which is hereby given. End User’s license shall automatically terminate upon transfer. 

  

	 	I.	Unless otherwise specified, all Software Licenses will be perpetual unless terminated or transferred in accordance with this Section 13(1). HP may terminate Business Development
Partner’s or any transferee’s or sublicensee’s Software License upon notice for failure to comply with any applicable Software License terms. Immediately upon termination, the Software and all copies of the Software shall be destroyed
or returned to HP. Copies of the Software that are merged into adaptations, except for individual pieces of data in Business Development Partner’s or transferee’s or sublicensee’s data base, shall be removed and destroyed or returned
to HP. With HP’s written consent, one (1) copy of the Software may be retained subsequent to termination for archival purposes. 

  

	 	J.	If the Software is licensed for use in the performance of a U.S. government prime contract or subcontract, Business Development Partner agrees that Software is delivered as
“Commercial computer software” as defined in DFARS 252.227-7014 (Jun 1995) or as a “commercial item” as defined in FAR 2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987) or any equivalent agency regulation or contract clause, whichever is applicable. Business Development Partner
further agrees that the Software has been developed entirely at private expense. 

  

	 	K.	Business Microsoft License Grant Limitation 

  
 The following terms apply if Business Development Partner is or will be distributing pursuant to this Agreement HP Branded Products pre-installed,
bundled, or otherwise distributed with Microsoft operating system or application software 
  

	 	1.	Business Development Partner will deliver to its Customers and/or resellers, as applicable, the Microsoft Certificate of Authenticity (“COA”) and Associated Product Materials (“APM”) together with each HP Branded Products, in HP’s packaging, and will not quote a separate
price for the Microsoft operating system, the Microsoft application software or both. APM means material associated with the Microsoft operating system software or application software or both that accompanies the HP Branded Products in HP’s
packaging, including without limitation the end user manual, recovery media, and external media. 

  

	 	2.	Business Development Partner acknowledges and agrees that if Customer and/or reseller does not comply with Section 1, Microsoft may notify HP that it must discontinue distribution
to such Customer and/or reseller of the HP Branded Products. HP will discontinue distribution to Business Development Partner promptly following receipt of such notice. Under no circumstances will HP’s failure to deliver HP Branded Products
ordered by Customer and/or reseller following receipt of such notice constitute a breach of this Agreement. 

  

	 	3.	Business Development Partner agrees to provide reasonable assistance to HP in any investigation of an incident where a Customer and/or reseller or any party within
Customer’s and/or reseller’s distribution channels delivers the COA and APM separate from HP Branded
Products or quotes a separate price for the Microsoft operating system, the Microsoft application software, or both. 

  

	14.	MARKS 

  

	 	A.	HP may authorize Business Development Partner to display one or more designated HP name, symbols, trademarks, logotypes, trade names, and insignia. Unless provided otherwise to
Business Development Partner by HP, HP Marks that can be displayed by Business Development Partner can be found at the Partnership Website. Business Development Partner shall display the HP Marks solely to promote Products, Services and Support.

  

	 	B.	Business Development Partner shall not use any HP Marks in a manner implying Business Development Partner is or may be a branch or entity of HP. Business Development Partner shall
promptly discontinue such use of a HP Mark upon HP’s request. 

  

	 	C.	HP authorizes Business Development Partner, in describing its relationship with HP, to identify itself as an HP Business Development Partner for only those Products, Services, and
Support activities this Agreement permits Business Development Partner to purchase and resell or provide. 

	 	D.	Displays of HP Marks shall be in good taste and in a manner that preserves their value as HP Marks. Use of HP Marks shall be at all times subject to any HP standards, policies and
guidelines that may be set forth at the Partnership Website. All rights or purported rights in HP Marks acquired through Business Development Partner’s use belong solely to HP. HP reserves all rights under law or in equity for misuse of HP
Marks. 

  

	 	E.	HP reserves the right to require Business Development Partner to suspend its use of any HP Marks immediately, without prior notice. 

  

	 	F.	Business Development Partner grants HP the non-exclusive, royalty-free right to display Business Development Partner’s marks in advertising and promotional material. HP shall
display Business Development Partner’s marks in good taste, in a manner that preserves their value as Business Development Partner’s marks, and in accordance with any standards provided by Business Development Partner for their display. Any rights or purported rights in Business Development Partner marks acquired through HP’s use belong solely to
Business Development Partner. 

  

	 	G.	Business Development Partner shall not register or use any internet domain name which contains HP’s Marks, e.g., “HP”, “hp”, or “Hewlett-Packard”, in whole or in part or any other name which is confusingly similar thereto. 

  

	15.	INTELLECTUAL PROPERTY PROTECTION 

  

	 	A.	Neither Party shall gain by virtue of this Agreement any rights of ownership of copyrights, patents, trade secrets, trademarks or any other intellectual property rights owned by the
other. 

  

	 	B.	HP copyrighted material and Software shall not be duplicated by Business Development Partner, except for archive purposes, to replace a defective copy, for program error
verification. Business Development Partner has a limited right to copy marketing and sales documentation provided by HP relating to Services in order to promote Business Development Partner’s service offering. 

  

	 	C.	HP will defend or settle any claim against Business Development Partner (or Customer and third parties to whom Business Development Partner is authorized by HP to resell or
sublicense), that HP Branded Products, Services or Support (excluding Custom Products and Custom Support notwithstanding pre-written Statements of Work regarding Support), delivered under this Agreement that alone and not in combination with any
other product constitutes an infringement of any third party United States patent, copyright, trade secret, mask work or trademark, provided that Business Development Partner: 

  

	 	1.	promptly notifies HP in writing; 

  

	 	2.	cooperates with HP in, and grants HP sole control of, the defense or settlement; and 

  

	 	3.	sold Products, or sold or performed Services or Support in complete compliance with this Agreement. 

  
 HP shall pay, subject to the limitation of liability in Section 15.E, the cost of such defense or settlement and costs, fees
and damages finally awarded by a court against Business Development Partner. 
  

	 	D.	HP may either (1) procure for Business Development Partner and its Customers the right to continued sale or use, as appropriate, of the Products or (2) modify or replace the
Products. If a court enjoins the sale or use of the Products and HP determines that none of the alternatives specified above is reasonably available, or in the case of a settlement agreement which binds HP, HP shall have the option to replace the
Products with non-infringing Products or modify the Products at HP’s expense so it becomes non-infringing, or repurchase the Products from Business Development Partner at Net Price and, if applicable, less any depreciation calculated on a five
(5) year straight line basis. 

  

	 	E.	HP shall have no obligation to Business Development Partner for any claim of infringement arising from: 

  

	 	1.	HP’s compliance with designs, specifications or instructions provided by Distributor, Business Development Partner, Customers, or third-party; 

  

	 	2.	HP’s use of technical information or technology provided by Distributor, Business Development Partner, Customers, or third-party; 

  

	 	3.	modification of the Products by Distributor, Business Development Partner, Customers, or third party; 

  

	 	4.	use of the Products in a manner not specified by HP; or 

  

	 	5.	use of the Products with products that are not HP Branded Products. 

  

	 	F.	THIS SECTION 15 STATES HP’s ENTIRE LIABILITY FOR INTELLECTUAL PROPERTY INFRINGEMENT BY PRODUCTS FURNISHED UNDER THIS AGREEMENT. 

  

	16.	BUSINESS DEVELOPMENT PARTNER’S INDEMNIFICATION OBLIGATIONS 

  
 Business Development Partner is solely responsible for its acts, omissions, obligations, representations, or misrepresentations in providing its services
to End Users. Business Development Partner agrees to defend, indemnify and hold harmless HP against all claims, lawsuits, liabilities, losses, damages, costs and expenses (including attorney and expert witness fees) as a result of claims in any form
by Business 

 Development Partner’s End Users, arising out of or in connection with Business Development
Partner’s acts, omissions, obligations, representations, or misrepresentations in connection with Business Development Partner’s provision of its services to End Users. Notwithstanding the foregoing, this clause shall not relieve HP of its
obligations under any existing agreement between HP and Business Development Partner, or any existing agreement between HP and an End User of the Business Development Partner’s services. 
  

	17.	CONFIDENTIALITY 

  

	 	A.	If Confidential Information is exchanged by the Parties, each Party shall protect the Confidential Information of the other in the same manner in which it protects its own like
proprietary, confidential, and trade secret information, but no less than a reasonable degree of care. If the Party claiming the benefit of this Section 17 furnishes Confidential Information in writing to the other Party and marks such information
“Confidential” or if such information is provided orally and the transmitting party (“Discloser”) confirms to the receiving party (“Recipient”) in writing within thirty (30) days of communication that the information is
confidential, then such information shall remain confidential for three (3) years after the date of the disclosure. All such information is deemed “Confidential Information.” 

  

	 	B.	As used herein, the term “Confidential Information” shall include, without limitation, all information designated by either party as confidential pursuant to Section 17
(A), all information or data concerning or related to Products (including the discovery, invention, research, improvement, development, manufacture, or sales thereof), processes, passwords or general business operations including sales costs,
profits, pricing methods, formal contractual communications, Sales-Out information, lists of Other Business Development Partners, organization and employee lists), and any information obtained through access to any systems (including computers,
networks, websites, voice mail, etc.) which, if not otherwise described above, is of such nature that a reasonable person would believe it to be confidential. Such information shall be deemed Confidential Information subject to the provisions of
this Agreement. 

  

	 	C.	This section shall impose no obligation upon a Recipient with respect to Confidential Information which (a) was in the Recipient’s possession before the Disclosure; (b) is or
becomes a matter of public knowledge through no fault of the Recipient’s (c) is rightfully received by Recipient from a third party without a duty of confidentiality; (d) is disclosed by the Discloser to a third party without a duty of
confidentiality on the third party; (e) is independently developed or learned by the Recipient; (f) is disclosed under operation of law; or (g) is disclosed by the Recipient with the Discloser’s prior written approval. No such information is
deemed to be Confidential Information. 

  

	 	D.	Business Development Partner will not publicize or disclose to any third party the contents of this Agreement without prior written consent from HP. 

  

	 	E.	If personal data for employees or customer employees of either HP or Business Development Partner is disclosed to either party, each party agrees to comply with the applicable data
protection laws when collecting, storing, transferring, sharing and/or otherwise processing such personal data. Unless expressly agreed otherwise, any personal data disclosed may only be used in accordance with the then-current HP privacy policy
available on the Partnership Website. 

  

	18.	LIMITATION OF LIABILITY AND REMEDIES 

  

	 	A.	Products, Services and Support are not specifically designed, manufactured or intended as parts, components or assemblies for the planning, construction, maintenance, or direct
operation of a nuclear facility. Business Development Partner shall provide Customer purchasing Product(s), Support and Service(s) through Business Development Partner, notice of such restrictions. Should Business Development Partner tail to provide
such notice or resell Product(s), Support and/or Service(s) knowing they will be used for nuclear applications, Business Development Partner shall be solely liable and shall hold HP harmless from all costs, fees, expenses and liability arising
therefrom. 

  

	 	B.	Business Development Partner is solely responsible for all maintenance Services that Business Development Partner performs. HP is not liable for any damage to Products repaired by
Business Development Partner, whether in or out of warranty. In addition, HP is not responsible for the quality or punctuality of repairs made by Business Development Partner. 

  

	 	C.	HP will not be liable for performance delays or for non-performance due to causes beyond its reasonable control. HP will not be liable for any damages in connection with HP’s
furnishing of or Business Development Partner’s use of HP information. 

  

	 	D.	To the extent that a court of competent jurisdiction determines a Product purchased by Business Development Partner is defective and has directly caused property damage, bodily
injury or death, HP’s liability shall be limited to: 

  

	 	1.	payments described in Sections 11(D), 15C), or 15(F); 

  

	 	2.	damages for bodily injury or death; 

  

	 	3.	direct damages to tangible property up to a limit of U.S. one million dollars ($1,000,000); 

  

	 	4.	other actual damages for a claim arising from a material breach of Support services, up to a maximum of twelve (12) months of the related Support charges paid by Business
Development Partner during the period of material breach; and 

  

	 	5.	other direct damages for any claim based on a material breach of any other term of this Agreement up to a limit of U.S. one million dollars ($1,000,000) or the amount paid to HP for
the associated Product, Support or Service, whichever is less. 

  

	 	E.	Notwithstanding Section 18(D) above, in no event shall HP or its subsidiaries, affiliates, subcontractors or suppliers be liable for any of the following: 

 

	 	1.	actual loss or direct damage that is not listed in Section 18D herein; 

	 	2.	damages for loss of data or software and data or software restoration; 

  

	 	3.	damages arising from Business Development Partner’s, Customer’s or Customer’s procurement of substitute products or services (i.e., “cost of cover”); or

  

	 	4.	incidental, special or consequential damages (including downtime costs or lost profits but excluding payments described in Section 17 above and damages for bodily injury).

  

	 	F.	HP reserves the right to change the design or Specifications of Product(s); add or delete Products, Support and Service(s) without prior notice to Business Development Partner; and
change list price of Products, Support and Services. Business Development Partner shall be responsible for modification(s) it makes to Product(s), Support and Service(s)or for commitment(s) made with respect to special interfacing, compatibility or
suitability of Product(s), Support and Service(s) for specific applications. In the event Business Development Partner’s modifications have an adverse effect on Product support, marketing and technical specifications as determined by HP in its
sole discretion, HP may require Business Development Partner to cease making such modifications and notify HP in writing within ten (10) days of notice from HP, Customers purchasing the modified Product(s), Support and Service(s) to advise them of
HP’s concerns. Business Development Partner shall defend and indemnify HP’s costs, expenses, damages and fees incurred by HP by reason of such unauthorized modification. 

  

	 	G.	Business Development Partner shall, in the event of a Product safety notification or operational correction notification from HP, notify Customers who purchased the impacted
Product(s). Such notification may include providing reports for Customers listing resources for information, advertising in various publications, etc. The notification shall be in writing and sent to Customers within five (5) days of receipt of
notice from HP. 

  

	 	H.	THE REMEDIES IN THE CONTRACT SHALL BE BUSINESS DEVELOPMENT PARTNER’S SOLE AND EXCLUSIVE REMEDIES. 

  

	 	I.	IN NO EVENT SHALL HP BE LIABLE FOR LOSS OF DATA, OR FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, OR FOR ANY OTHER OR PUNITIVE DAMAGES INCURRED
BY BUSINESS DEVELOPMENT PARTNER WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. 

  

	19.	COMPLIANCE, RECORD KEEPING AND AUDIT 

  

	 	A.	Unless otherwise prohibited by local law, for purposes such as Product safety notification, operational problem correction and contract compliance (including compliance with
HP’s marketing and sales programs), Business Development Partner shall maintain Records for a period of no less than four (4) years from the date of sale or purchase of all Products. 

  

	 	B.	In the event HP offers drop-ship services, Business Development Partner shall provide the same information pertaining to the Customer as listed in this Section 19.

  

	 	C.	At HP’s discretion and upon reasonable notice to Business Development Partner, HP and/or HP’s designate shall be given prompt access during normal business hours, either
on-site or through other means, including but not limited to electronic data extracts, specified by HP, to Business Development Partner’s Records, inventory records and other books and records of account pertaining to Products and HP marketing
or sales programs which are necessary, in HP’s sole discretion, to verify and audit Business Development Partner’s compliance with this Agreement or the terms and conditions of HP’s marketing or sales programs or Business Development
Partner’s Product inventory, if applicable. If HP authorizes a representative to conduct an audit of Business Development Partner’s Records, such representative shall have the same powers and entitlements as HP, but shall further be
entitled to inspect and make copies of Records that incorporate information that relates, both, to the Business Development Partner’s obligations under this Agreement and any other agreement provided that such representative and Business
Development Partner shall, upon Business Development Partner’s request, enter into a confidentiality agreement in the form set forth in Section 17 herein. If, at the time Business Development Partner signs this Agreement, it requests HP to do
so, HP shall use the nationally prominent accounting or investigative services company of HP’s choice to conduct such audit. HP’s right to audit under this Section 19 survives the termination or expiration of this Agreement for one (1)
year beyond the date of termination or expiration. HP’s right to audit hereunder shall include HP’s right to audit Business Development Partner’s Records for the period commencing four (4) years prior to the date of such audit.

  

	 	D.	If Business Development Partner fails to comply with the record keeping and access requirements in Sections 19.A. and C. above or is found responsible for any program violations or
breaches of this Agreement as a result of an audit, HP may terminate this Agreement and Business Development Partner will be considered to be in breach of this Agreement subject to the terms of Section 25.C. below. If HP conducts an audit and
Business Development Partner is in compliance with all requirements of this Agreement and any applicable programs, all audit expenses will be the responsibility of HP. If HP conducts the audit and determines, in its sole discretion, that Business
Development Partner is not in compliance with this Agreement and any applicable programs, Business Development Partner agrees to pay all of HP’s costs and fees, in connection with the audit. 

  

	 	E.	 HP may debit Business Development Partner for all improperly claimed discounts, rebates, promotional allowances or other amounts determined as a result of HP’s
audit. The debit will occur within sixty (60) days of the audit being completed and the findings communicated to Business Development Partner. HP will use the industry standard FIFO operating process to evaluate Business 

 
Development Partner’s claims, stock protection, and HP promotional offers. All verifications of claims will be based on FIFO, unless Business
Development Partner can satisfy HP that its current operating process is equal to FIFO. All verifications of stock protection will be based on shipping date. If Business Development Partner is unable to assist HP in the reconciliation of Sale-In and
Sale-Out and inventory reconciliation through additional information, then the anomalies identified in the audit or verification process will be the basis for repayment and HP may debit Business Development Partner for such amounts. 
  

	 	F.	In addition to any and all other remedies available to HP, HP may recover all costs incurred with compliance verification procedures from Business Development Partner or promotional
funds, rebate funds or other HP accrued funds due Business Development Partner. 

  

	 	G.	From time to time HP may send to Business Development Partner a list of serial numbers of designated Products. Business Development Partner shall identify from which supplier it
purchased each serial number, to which Customer each serial number was delivered, and if special pricing was offered on a pass-through basis, provide HP with a copy of the invoice, delivery confirmation and payment information supporting such sale.
Business Development Partner shall send the foregoing information to its HP account manager in writing within a period not to exceed fourteen (14) days from the date of HP’s notice. 

  

	 	H.	Business Development Partner shall comply with additional record keeping and audit requirements contained in this Agreement and terms and conditions of any sales and marketing
program. 

  

	 	I.	Any and all information obtained by HP or HP’s designated agent during an audit described in Section 19 herein shall be deemed Confidential Information as described in Section
17 herein. 

  

	 	J.	Business Development Partner shall conduct its business that is related in any way to commerce involving any HP branded or Compaq branded Product subject to HP’s Business
Development Partners Code of Conduct as amended from time to time by HP and posted on the Partnership Website. Business Development Partner agrees that Business Development Partner’s compliance with HP’s Business Development Partners Code
of Conduct is an express condition of HP’s performance requirements under this Agreement and that HP may, at its sole discretion, terminate this Agreement for cause as set forth in Section 25 herein, and seek other remedies for any violation by
Business Development Partner of HP’s Business Development Partners Code of Conduct. If Business Development Partner has questions regarding HP’s interpretation of HP’s Business Development Partners Code of Conduct, Business
Development Partner may contact its HP account manager. 

  

	20.	SALES AND INVENTORY REPORTING 

  

	 	A.	As required by HP, Business Development Partner shall provide HP with accurate Products and/or inventory Sales-Out information in a format and frequency defined in the Reporting
Implementation Guidelines (available on the Partnership Website) or any other data management guidelines provided by HP, which are incorporated herein by reference. 

  

	 	B.	Expenses incurred to meet reporting requirements set forth in this Agreement or any related addenda are the sole responsibility of Business Development Partner.

  

	 	C.	Promotional or marketing programs assigning benefits to Business Development Partners are based upon purchases made by Customers and are calculated on the information reported by
Business Development Partner. Business Development Partner shall comply with the reporting requirements of such programs. Reporting such data is the sole responsibility of Business Development Partner, who releases HP from any cost, expense, fees
and liability arising from or related to Business Development Partner’s noncompliance with reporting requirements. 

  

	 	D.	Business Development Partner warrants the accuracy of the information transmitted by Business Development Partner or Business Development Partner’s designate. Business Development Partner is responsible for the accuracy of data provided to HP for benefits under HP programs which condition
the provision of benefits on Business Development Partner’s Sales-Out or inventory information. Failure to report accurate daily data for each Approved Location and to incorporate the previous day’s data for each Approved Location shall be
a violation of this Agreement and result in penalties equal to HP’s cost and expenses to correct such errors. Business Development Partner releases HP from any cost, expense, fee and liability arising from or related to inaccurate reports
provided by Business Development Partner or its designate. 

  

	 	E.	Some HP financial programs may impose a twenty-five dollar ($25) minimum benefit before a benefit shall be paid. 

  

	 	F.	Business Development Partner may dispute, in writing, benefits paid to Business Development Partner pursuant to a promotional, marketing or special discount program. Business
Development Partner shall provide such written dispute to HP within the time frames set forth in the promotional or marketing program materials. If such materials fail to establish dispute time frames, Business Development Partner shall have ninety
(90) days from the date the benefit is paid to dispute the payment. If Business Development Partner and HP fail to resolve any benefits dispute, Business Development Partner may file suit against HP not more than one (1) year from the date of the
benefit payment that Business Development Partner disputed. HP’s review of such disputes shall be solely at HP’s discretion. 

  

	 	G.	HP reserves the right to refuse to review disputed benefit claims which are beyond the established time frames set forth in promotional, marketing or special pricing program
documentation or this Agreement or which are based on late, inaccurate or otherwise discrepant data supplied by Business Development Partner. 

  

	 	H.	In the event HP, in its own discretion, reviews disputed benefit claim(s), HP may charge for, and deduct from credits owed to Business Development Partner, all expenses HP incurs in
reviewing the disputed benefit claim(s). 

	 	I.	Business Development Partner shall not debit from invoice any unpaid benefits disputed by Business Development Partner. 

  

	 	J.	All information provided by Business Development Partner pursuant to this Section 20 herein shall be deemed Confidential Information as described in Section 17 herein.

  

	21.	POLICIES AND PROGRAMS 

  

	 	A.	From time to time, HP may make available to Business Development Partner certain promotional or marketing programs, including but not limited to, programs involving promotional
allowances, marketing funds, demonstration Products and development unit purchases, and Support. Participation in such programs or promotions shall be subject to the then-current terms and conditions of those programs or promotions as set forth on
Partnership Website and this Agreement. HP reserves the right to modify, discontinue or delete any such terms and conditions upon not more than fifteen (15) days notice to Business Development Partner. 

  

	 	B.	Promotional or marketing programs assigning benefits to Customers generally rely upon information reported by Business Development Partner. Business Development Partner shall comply
with the reporting requirements of such programs, and releases HP from claims, expenses, fees or liability arising from or related to Business Development Partner’s noncompliance or inaccurate reporting. 

  

	 	C.	Business Development Partner acknowledges that only sales made in compliance with this Agreement shall be eligible for marketing, promotional or other benefits offered to Business
Development Partners. 

  

	 	D.	To maintain channel and Products distribution equity, Business Development Partners with more than one (1) agreement with HP may be denied program or promotional benefits offered to
Other Business Development Partners with only a single specific agreement with HP. 

  

	22.	GENERAL 

  

	 	A.	The Parties hereby agree that they may do business electronically, including contract formation, order placement and acceptance. Any orders placed by Business Development Partner
and accepted by HP on any HP.com website or HP/ Business Development Partner extranet site will create fully enforceable obligations that will be subject to the terms hereof. Such orders and acceptances will be deemed for all purposes to be: (1)
business records originated and maintained in documentary form; (2) a “writing” or “in writing”;
(3) “signed”; and (4) an “original” when printed from electronic files or records established and maintained in the normal course of business. The Parties further agree not to contest the validity or enforceability of such
transactions under the provisions of any applicable law relating to whether certain agreements are to be in writing or signed by the Party to be bound thereby and will be admissible if introduced as evidence on paper in any judicial, arbitration,
mediation, or administrative proceeding to the same extent and under the same conditions as other business records originated and maintained in documentary form. In addition, the Parties agree that transactions may be conducted through EDI or other
electronic methods, as agreed by the Parties. Business Development Partner and HP will adopt commercially reasonable security measures to limit access to passwords and to limit access to the sites to authorized persons. Each party will be
responsible for any unauthorized use of the sites or issuance of messages caused by the failure of its security measures. 

  

	 	B.	Business Development Partner shall create its own username and password (“Access Codes”) on the Partnership Website. Business Development Partner is solely responsible for
controlling access to its Access Codes. Business Development Partner shall only disclose its Access Codes to its authorized employees, representatives or agents. Business Development Partner shall be solely liable for any unauthorized use of its
Access Codes resulting from its failure to safeguard its Access Codes. If Business Development Partner believes or has reason to believe its Access Codes have become known to any unauthorized persons, Business Development Partner shall promptly
notify HP so that HP can deactivate such Access Codes. Business Development Partner then shall change the Access Codes. Business Development Partner shall be liable for all consequences, foreseen or unforeseen, resulting from Business Development
Partner’s failure to safeguard its Access Codes. HP shall not be liable for indemnity or damages of any kind. 

  

	 	C.	This Agreement constitutes the entire understanding between the Parties relating to its subject matter and supersedes all prior representations, discussions, negotiations, and
agreements, whether written or oral. HP hereby gives notice of objection to additional or inconsistent terms set forth in a purchase order or other document issued by Business Development Partner. No modification of this Agreement or this provision
shall be binding on either Party unless made in compliance with Section 23. 

  

	 	D.	Business Development Partner may not assign or transfer any rights or obligations hereunder without prior written consent of HP. 

  

	 	E.	Neither Party’s failure to enforce any provision of this Agreement shall be deemed a waiver of that provision or of the right to enforce it in the future.

  

	 	F.	To the extent that any term and condition of this Agreement is determined to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remainder of this
Agreement shall remain in full force and effect. The offending term and condition shall be deemed amended by the Parties so as to make it enforceable and, to the extent possible, have substantially the same legal effect as what was intended by the
Parties as of the date upon which this Agreement became effective between HP and Business Development Partner. 

  

	 	G.	The United Nations Convention on Agreements for the International Sale of Goods shall not apply to this Agreement or to transactions processed under this Agreement.

  

	 	H.	This Agreement shall be governed by the laws of the State of California. 

	 	I.	All days are calendar days unless otherwise stated. 

  

	 	J.	Business Development Partner and HP will conduct all its activities relating to their respective business in accordance with the highest standards of ethics and fairness as well as
compliance with applicable law. Either party may immediately terminate this Agreement if the other party fails to do so. 

  

	 	K.	Disputes arising in connection with a specific transaction under this Agreement will be governed by the laws of the country and locality in which the transaction is conducted, and
the courts of that country will have jurisdiction, except that HP may, at its option, bring suit for collection in the country where Business Development Partner is located. All other disputes arising under this Agreement will be governed by the
laws of the country in which the HP entity executing this Agreement is located and the courts of that country will have jurisdiction. 

  

	 	L.	Business Development Partners that purchase Products, Services, or Support for resale or sublicensing purposes hereby agree to the terms and conditions of the HP Care Pack Services
Exhibit, incorporated herein by reference. 

  

	 	M.	In the event of a conflict, the following order of precedence will apply: Program Guides or Operating Policies, whichever is appropriate; Addenda; and this Agreement.

  

	23.	CHANGES AND AMENDMENTS 

  

	 	A.	From time to time, HP may change discount schedules and implement or change HP policies or programs at its discretion, after written notice to Business Development Partner.

  

	 	B.	Any amendment shall automatically become a part of this Agreement on the effective date specified in the notice, unless Business Development Partner provides HP with written notice
of its objection to such amendment within fifteen (15) days of Business Development Partner’s receipt of HP’s notice. If both HP and Business Development Partner do not reach agreement to the amendment within thirty (30) days after
HP’s receipt of Business Development Partner’s objection, either Party may terminate this Agreement pursuant to Section 25 herein below. 

  

	24.	NOTICES 

  

	 	A.	All notices and demands issued under this Agreement shall be in writing, delivered by confirmed facsimile transmission, overnight courier, personal service, first class mail postage
prepaid, or by registered mail. Notwithstanding the foregoing, HP may issue notices regarding Product, Service and Support updates, List Price changes, and modifications to or extensions of this Agreement through electronic methods.

  

	 	B.	Notices shall be considered given as of twenty-four (24) hours after sending by electronic means, facsimile transmission, overnight courier, or hand delivery, or as of five (5) days
of certified mailing. Delivery and receipt of notices is calculated based upon business days, excluding Saturday, Sunday, and federal government holidays. 

  

	 	C.	Notices to HP shall be sent to Hewlett-Packard Company, HP Americas Partners Contracts Organization, 10955 Tantau Avenue, Bldg 45 North-Middle, MS 4383, Cupertino, CA 95014-0794, or
at such different address as may be designated by HP by written notice to Business Development Partner. 

  

	 	D.	All notices shall be sent to the attention of the individual at the address set forth on the approval notification issued by HP to Business Development Partner.

  

	 	E.	Either Party may change its address at any time; however, upon changing address, the Party shall provide ten (10) days written notice to the other Party. 

 

	25.	TERM AND TERMINATION 

  

	 	A.	This Agreement will commence on the Effective Date indicated within the approval notification issued from HP to Business Development Partner. This Agreement shall remain in effect
until May 31, 2005, or until otherwise terminated as set forth in this Section 25. With the exception of Section 10 herein, either Party may terminate this Agreement (1) without cause at any time upon thirty (30) days written notice or (2) with
cause upon fifteen (15) days’ written notice. Termination of this Agreement may result in the termination of any other contract or Addenda between HP and Business Development Partner. 

  

	 	B.	In the event this Agreement is terminated for cause or Business Development Partner in any way fails to perform any of its obligations under this Agreement any and all existing
contracts between HP and Business Development Partner for the resale of any and all Products, Support and Services shall automatically terminate upon such default or termination. 

  

	 	C.	In the event of any breach of this Agreement by Business Development Partner, in addition to all other remedies available under this Agreement or in law and equity, HP may terminate
this Agreement and/or Business Development Partner will refund or forfeit any discounts or program payments paid and accrued during the scope of the breach period and reimburse HP for all reasonable attorney fees associated with enforcing these
provisions. 

  

	 	D.	 In the event either Party (1) becomes insolvent; (2) is unable to pay its debts when due; (3) files for bankruptcy; (4) is the subject of involuntary bankruptcy;
(5) has a receiver appointed; or (6) has its assets assigned, the other Party may terminate this Agreement 

	 	 
without notice and cancel any unfulfilled obligations with the exception of payment obligations. HP reserves the right to assert any claim it may have
against Business Development Partner to collect any outstanding payment obligations or balances owed to HP by Business Development Partner. 

  

	 	E.	In the event either Party gives the other notice of termination or advises the other of its intent not to renew this Agreement HP may require that Business Development Partner pay
cash in advance for additional deliveries from HP during the remaining term, regardless of Business Development Partner’s previous credit status, and may withhold all deliveries until Business Development Partner pays its outstanding balance.

  

	 	F.	Upon termination or expiration of this Agreement, Business Development Partner shall promptly cease to be a Business Development Partner and is prohibited from representing itself
as such and from using any HP Marks. Business Development Partner’s right to display HP Marks shall cease as of the effective date of the termination or expiration of this Agreement. HP’s right to use Business Development Partner’s
Marks shall cease as of the effective date of the termination or expiration of this Agreement. Furthermore, all rights of Business Development Partner will immediately terminate, including but not limited to, rights to distribute, sub-license or
copy any HP Software Licenses to customers; transfer warranties of Products to customers or other HP Business Development Partners; or repackage or reproduce materials with HP tradename, label, trademark or marking. 

  

	 	G.	Upon termination or expiration of this Agreement HP may require that Products purchased under this Agreement which Products are unopened, in the original packaging and marketable as
new merchandise, be returned for credit against an outstanding balance or, if no such balance exists, be repurchased by HP. The repurchase or credit price paid by HP upon HP’s exercise of its right to repurchase or credit provided by Section 25
herein shall be the lower of either (1) the Net Price on the date of termination or expiration of this Agreement or (2) the original purchase price from HP. In calculating price, the promotional or other discounts or price protections or other
credits extended by HP for the Products shall be subtracted from the repurchase or credit price. 

  

	 	H.	Obligations concerning outstanding transactions, warranties, Support, Software licensing, intellectual property protection, limitations of liability and remedies, audit, and
confidentiality, will survive termination or expiration of this Agreement, except that provisions for Support shall survive through the periods set forth in this Agreement. Furthermore, obligations concerning audit from prior reseller agreements
between HP and Business Development Partner shall run concurrently with this Agreement and shall survive termination of the Agreement. 

  

	 	I.	Unless earlier terminated as provided in this Section 25 herein, this Agreement shall expire as indicated herein. All orders accepted by HP on or before expiration as indicated
herein shall be governed under the terms and conditions of this Agreement. 

  

	 	J.	Neither Party has made commitments regarding the duration or renewal of this Agreement beyond those expressly stated in this Agreement. 

  

	 	K.	Upon termination, non-compliance, or expiration of this Agreement for any reason, all licenses, if any, granted hereunder shall automatically and immediately terminate.

  

	 	L.	Upon termination, all rights to any accrued HP promotional allowance funds and HP promotional services will automatically lapse. 

  

	 	M.	This Agreement is effective on the Effective Date indicated within the approval notification issued from HP to Business Development Partner. 

  

	 	N.	HP reserves the right, at its sole discretion, to unilaterally extend this Agreement for any duration. Notice of such extension shall be provided in hardcopy or electronic copy, at
HP’s sole determination. 

 HP U.S. DIRECT BUSINESS DEVELOPMENT PARTNER AGREEMENT 
 AUTHORIZED SERVICES RESELLER PARTNER FOR HP CONSULTING & INTEGRATION 
 SERVICES (ASRP-CIS) ADDENDUM 
  
 TABLE OF CONTENTS 
  

					
	 1.
	  	 DEFINITIONS
	  	2
	 2.
	  	 APPOINTMENT
	  	2
	 3.
	  	 ELIGIBILITY AND RELATIONSHIP
	  	2
	 4.
	  	 BUSINESS DEVELOPMENT PARTNER RESPONSIBILITIES
	  	2
	 5.
	  	 BUSINESS DEVELOPMENT PARTNER DELIVERY RESPONSIBILITIES
	  	3
	 6.
	  	 HP RESPONSIBILITIES
	  	3
	 7.
	  	 PROJECT MANAGERS
	  	3
	 8.
	  	 ORDERS AND CHANGES
	  	4
	 9.
	  	 OWNERSHIP RIGHTS AND LICENSE GRANTS
	  	4
	 10.
	  	 SALES AND MARKETING LITERATURE
	  	4
	 11.
	  	 WARRANTY
	  	4
	 12.
	  	 BUSINESS DEVELOPMENT PARTNER INDEMNIFICATION
	  	5
	 13.
	  	 LIMITATION OF LIABILITY
	  	5
	 14.
	  	 EXHIBITS
	  	5
	 15.
	  	 GENERAL
	  	6
	 16.
	  	 TERM AND TERMINATION
	  	6

 HP U.S. DIRECT BUSINESS DEVELOPMENT PARTNER AGREEMENT 
 AUTHORIZED SERVICES RESELLER PARTNER FOR HP CONSULTING & INTEGRATION 
 SERVICES (ASRP-CIS) ADDENDUM 
  
 1. DEFINITIONS 
  
 All
capitalized terms used but not defined herein shall have the meaning assigned to such terms in the HP U.S. Business Development Partner Agreement Definitions Addendum. 
  
 2. APPOINTMENT 
  

	 	A.	HP appoints Business Development Partner as an authorized, non-exclusive Business Development Partner to purchase selected packaged HP Consulting and Integration Services
(“Services”) from a source authorized by HP for resale to Customers. HP Services available for purchase and resale shall be set forth in the Services Partner Architecture Program Guide (“SPA Program Guide”), incorporated herein
by reference. 

  

	 	B.	This HP U. S. Business Development Partner Agreement- Authorized Services Reseller Partner for HP Consulting and Integration Services Addendum (“ASRP-CIS Addendum”) adds
terms and conditions to the HP U.S. Business Development Partner Agreement (“Agreement”) controlling Business Development Partners purchase and resale of HP Services. Any and all purchases and resale of HP Services shall be conducted
pursuant to the terms and conditions of this ASRP-CIS Addendum and the Agreement. In the event of a conflict between the terms and conditions of this ASRP-CIS Addendum and the terms and conditions of the Agreement, the terms and conditions of this
ASRP-CIS Addendum shall prevail. 

  

	 	C.	Business Development Partner accepts this appointment pursuant to the terms and conditions of this ASRP-CIS Addendum and the terms and conditions of the Agreement.

  
 3. ELIGIBILITY AND RELATIONSHIP 
  

	 	A.	This ASRP-CIS Addendum is applicable only to Services and does not contain terms that govern, or apply to, the resale of HP (or third party) hardware, software or support.

  

	 	B.	Business Development Partner must be familiar with the use and functionality of any Services to be purchased hereunder for the purposes of (i) delivering solutions that include
Services, (ii) meeting the requirements of Customers and (iii) supplying or subcontracting services from third parties, including HP. 

  

	 	C.	Business Development Partner is responsible for complying with all training requirements designated by HP for each eligible Service the Business Development Partner resells.

  

	 	D.	Except as otherwise agreed to in writing by the parties, Business Development Partner is responsible for the marketing and support of its services offering which incorporates the
Services purchased hereunder. 

  
 4. BUSINESS DEVELOPMENT PARTNER
RESPONSIBILITIES 
  

	 	A.	Business Development Partner will establish and administer its own agreements with Customer to cover the Services delivered by HP. Business Development Partner will not resell, and
Business Development Partner will not obligate HP to deliver, Services that are not listed in the current version of services listed on the Partnership Website. 

  

	 	B.	Business Development Partner will comply with the general obligations specified in this ASRP-CIS Addendum, together with any specific Business Development Partner obligations
described in the applicable Statement of Work, as set forth in Exhibit B. Business Development Partner acknowledges that HP’s ability to deliver the Services is dependent upon Business Development Partner’s full and timely cooperation with
HP, as well as the accuracy and completeness of any information and data Business Development Partner provides to HP. 

  

	 	C.	Except as expressly permitted in this ASRP-CIS Addendum, Business Development Partner agrees not to distribute Customers any HP documentation, other than that included with a
Service purchase, such as an HP quote or the terms of any agreement(s) between the parties. 

  

	 	D.	Business Development Partner will be responsible for all commitments it makes to Customers. All collections, promotions, sales and services to Customers will be Business Development
Partner’s sole responsibility. 

  

	 	E.	Business Development Partner will supply HP with Customer information (other than price) that HP in its sole opinion considers necessary for the timely and accurate delivery of
Services or to protect any rights of HP. 

  

	 	F.	Business Development Partner and Business Development Partner’s Customer are responsible for the security of their proprietary and confidential information and for maintaining
external procedures to reconstruct lost or altered Customer files, data, or programs. Business Development Partner must notify HP if any Services will be delivered in an environment that poses either a potential health hazard to HP employees or
subcontractors, or a security risk to HP employees or subcontractors. 

	 	G.	Business Development Partner will comply with the SPA Program Guide, including operating procedures and administrative processes. The SPA Program Guide is published on the
Partnership Website and is incorporated herein by this reference and subject to change from time to time at HP’s sole discretion without a signed amendment to this ASRP-CIS Addendum. Any deviation by Business Development Partner from the SPA
Program Guide must be agreed to in writing signed by both parties. 

  

	 	H.	Business Development Partner will maintain reasonable standards of customer service and satisfaction as outlined in the Services Program Guide. HP may terminate this Agreement if,
in HP’s reasonable opinion, Business Development Partner tails to maintain such customer service and satisfaction standards. 

  
 Business Development Partner will ensure that the expectations of the Customer are set correctly with respect to the elements of the Statement of Work
associated with the particular service resold by the Business Development Partner and to be delivered by HP. 
  
 5. BUSINESS DEVELOPMENT PARTNER DELIVERY RESPONSIBILITIES 
  

	 	A.	Business Development Partner is responsible for reviewing the applicable Services with the Customer, including the order requirements and final configurations.

  

	 	B.	Business Development Partner shall (i) provide HP with the location for delivery; and (ii) put in place with the Customer procedures for reporting order status.

  

	 	C.	Business Development Partner agrees to comply with all security procedures, facility restrictions, rules, regulations, and any other requirements when accessing the premises of HP
or the Customer. 

  

	 	D.	Business Development Partner shall provide training to its employees on the remarketing of the Services in accordance with the SPA Program Guide. 

  

	 	E.	Business Development Partner shall not remove or modify the contents of any HP Services offerings without the expressed written approval of HP. 

  

	 	F.	Business Development Partner and HP shall conduct an annual review of Business Development Partner’s performance under this Agreement. 

  

	 	G.	Business Development Partner shall not subcontract any services to be performed on behalf of HP to a non-Business Development Partner program participant and/or de-authorized
Business Development Partner. 

  

	 	H.	Business Development Partner who has been de-authorized as a Business Development Partner shall only be re-authorized as specifically set forth in the SPA Program Guide.

  
 6. HP RESPONSIBILITIES 
  

	 	A.	Provision of Services: HP will provide to Customer, on behalf of Business Development Partner, the Services and the Deliverables described in each Statement of Work.

  

	 	B.	Services may be added or deleted from time to time at HP’s sole discretion without a signed amendment to this ASRP-CIS Addendum. HP will provide, or make available to, Business
Development Partner a new version of the services listed on the Partnership Website. 

  
 7. PROJECT MANAGERS 
  

	 	A.	Each Party will appoint a Project Manager to serve as the primary representative for the delivery of Services under each Statement of Work. 

  

	 	B.	Each Project Manager will: (i) have overall responsibility for managing and coordinating the performance of the Party it represents in a prompt and professional manner; (ii) be
authorized to act for and on behalf of the Party it represents; (iii) meet with the other Party’s Project Manager at regular agreed-upon intervals to review progress and resolve any issues relating to the Services; and (iv) attempt to resolve
disputes in accordance with the terms of this ASRP-CIS Addendum. 

  

	 	C.	Business Development Partner’s Project Manager will (i) designate a contact to receive all calls from HP or Customers concerning the Services and (ii) be available at all times
when HP’s personnel are at Customer’s premises or designate an alternate with the same level of authority and project knowledge in the event of unavailability. 

  

	 	D.	Either Party may change its Project Manager at any time upon written notice or may provide different Project Managers for different Statements of Work. 

 8. ORDERS AND CHANGES 
  

	 	A.	The process for purchasing Services is set forth in the HP Business Development Partner Business Terms and Conditions. 

  

	 	B.	Requests by Business Development Partner and recommendations by HP for changes to the Services and Deliverables are subject to HP’s change management procedures, and will only
become effective once mutually agreed by the parties in writing. 

  
 9. OWNERSHIP RIGHTS AND LICENSE GRANTS 
  

	 	A.	Business Development Partner grants HP a non-exclusive, royalty-free license to use, copy, make derivative works of, distribute, display, perform, and transmit Customer’s
pre-existing copyrighted works or other intellectual property rights only to the extent necessary for HP to perform its obligations under this ASRP-CIS Addendum. 

  

	 	B.	HP shall retain exclusive ownership of the Services and Deliverables, including all current and future worldwide patents and other patent rights, copyrights, trademarks, trade
secrets, know-how, source code and all other intellectual properly rights thereof. Licensed Deliverable will be subject to the license terms applicable to such software and set forth in (i) the Agreement (ii) the Statement of Work or (iii) other
document governing the use of such software. 

  

	 	C.	Except as set forth herein, HP hereby grants to Business Development Partner a limited, non-exclusive, non-transferable, license to grant Customer a limited, non-exclusive,
non-transferable right to use the Deliverables, including software (i) solely in the country(-ies) in which the Customer does business, (ii) solely for Customer’s internal use and (ii) subject to the terms and conditions of this ASRP-CIS
Addendum and the Agreement. To the extent the Deliverables include any software, Business Development Partner’s license grant is to the object code version of the software only. Notwithstanding the license grants set forth in this Section 9.C,
any software incorporated by HP into any licensed Deliverable will be subject to the license terms applicable to such software and set forth in (i) the Agreement; (ii) the Statement of Work or (iii) other document governing the use of such software.

  

	 	D.	Business Development Partner shall ensure that HP is listed as a third party beneficiary to each Business Development Partner agreement with an Customer for the Deliverables and
shall include the following provision in each End User agreement: “[End User] is hereby notified that Hewlett-Packard Company, a Delaware corporation with its headquarters at 3000 Hanover Street, Palo Alto, California 94304-1181, is a third
party beneficiary to this agreement to the extent this agreement contains provisions which relate to [End User’s] license and use of the Deliverables. Such provisions are made expressly for the benefit of HP and are enforceable by HP and
Business Development Partner. 

  

	 	E.	Business Development Partner shall grant rights allowed hereunder only to Customers that have executed written agreements with Business Development Partners that are (i) at least as
protective of HP’s rights as set forth in this ASRP-CIS Addendum and (ii) include terms that are at least as protective as those set forth in Exhibit A (Minimum Customer License Terms), attached hereto and subject to change at HP’s sole
discretion, without amendment to this ASRP-CIS Addendum, and upon written notice to Business Development Partner. 

  

	 	F.	Business Development Partner shall notify HP promptly of any breach of any license to the Deliverables and, further, shall diligently pursue or, at HP’s request, assist HP to
diligently pursue an action against the Customer in the event of any breach of the license to the Deliverables. In the event Business Development Partner or any person acting through or under the control or direction of Business Development Partner
breaches any of the obligations in this Section 10, Business Development Partner acknowledges that HP may have no adequate remedy at law and therefore HP may enjoin Business Development Partner against any further or continuing breach and, in
addition, may pursue each and every available remedy, at law and in equity, for such breach 

  
 10. SALES AND MARKETING LITERATURE 
  

	 	A.	HP may provide Business Development Partner marketing materials regarding the Services from time to time to provide to Business Development Partner’s prospective or existing
customers. Upon HP’s express written permission, Business Development Partner may copy the marketing materials. Business Development Partner shall not remove, alter, cover, or otherwise deface any trademark, copyright notice, or other notice on
HP’s marketing materials. HP shall retain ownership of all such materials. 

  

	 	B.	Business Development Partner warrants and represents that Business Development Partner’s sales and marketing materials will at all times comply with all applicable laws, rules
and regulations and will not contain any materials that are obscene, threatening, fraudulent, harassing, libelous, infringing of third party intellectual property rights or otherwise illegal. 

  
 11. WARRANTY 
  

	 	A.	HP warrants that it will perform its consulting services using generally recognized commercial practices and standards. 

  

	 	B.	Business Development Partner warrants and represents that it has the right to grant HP the license in Section1 O.A. 

  

	 	C.	 HP will have no liability to Business Development Partner or its Customers arising from or relating to, and does not 

	 	 
warrant, any Third Party Products, including, but not limited to, the selection thereof or failure of such Third Party Products to perform in accordance with
specifications or any defects therein. Responsibility for the selection of Third Party Products, and any performance or functionality issues, or defects therein, will lie solely with Business Development Partner, Customer and/or the supplier(s)
thereof. 

  

	 	D.	THE WARRANTIES CONTAINED IN THIS SECTION PERTAINING TO SERVICE ARE IN LIEU OF AND HP EXPRESSLY DISCLAIMS, AND BUSINESS DEVELOPMENT PARTNER HEREBY EXPRESSLY WAIVES, ALL OTHER EXPRESS
WARRANTIES OR CONDITIONS, AND ALL OTHER WARRANTIES, CONDITIONS, AND OBLIGATIONS IMPLIED IN LAW, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

  
 12. BUSINESS DEVELOPMENT PARTNER INDEMNIFICATION 
  

	 	A.	Claims. Business Development Partner agrees to defend, indemnify and hold harmless HP, its employees, agents, or subcontractors against any claim, suit, proceeding, including those
based on contract or tort, brought by a third party, including Customers, arising out of bodily injury, death or damage to personal property caused by Business Development Partner or its subcontractors (excluding HP) when providing Business
Development Partner’s services offering (excluding Services) to Customers. Business Development Partner agrees to pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim, including reasonable
attorney’s fees incurred by HP. 

  

	 	B.	Infringement Claims. Business Development Partner will defend and hold harmless HP, its employees, agents, or subcontractors against any claims arising out of or relating to
Business Development Partner’s infringement of any patents, trade secrets, copyrights, trademarks, service marks or trade names alleged to have occurred, related to Business Development Partner’s services to Customers. Business Development
Partner agrees to pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim. 

  

	 	C.	Notice Requirement. HP will provide Business Development Partner with notice of a claim, the right to control the defense against such claim and related settlement negotiations, and
reasonable cooperation from HP at Business Development Partner’s expense. 

  
 13. LIMITATION OF LIABILITY 
  

	 	A.	Business Development Partner is solely responsible for all contractual relationships with the Customer. HP is not liable for any claims, damages, or liabilities arising out of
Business Development Partner’s direct contractual relationships with an Customer, if any, unless except as expressly authorized by HP or this ASRP-CIS Addendum. 

  

	 	B.	HP’S AGGREGATE LIABILITY TO BUSINESS DEVELOPMENT PARTNER FOR ANY REASON AND UPON ALL CLAIMS AND CAUSES OF ACTION HEREUNDER WILL BE LIMITED TO THE AMOUNT OF FEES PAID BY
BUSINESS DEVELOPMENT PARTNER UNDER THE STATEMENT OF WORK GIVING RISE TO SUCH LIABILITY FOR THE SERVICES. THE LIABILITY UNDER EACH STATEMENT OF WORK SHALL BE CUMULATIVE AND NOT PER INCIDENT. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION OR CLAIMS
INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORTS. IN NO EVENT WILL HP BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION
LOSS OF DATA, LOSS OF PROFITS OR LOSS OF SAVINGS OR REVENUE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

  

	 	C.	Allocation of Risk. The parties understand and agree that, to the extent permitted by applicable law, the foregoing exclusions and limitations of liability represent the
parties’ agreement as to allocation of risk between them in connection with their respective obligations under this ASRP-CIS Addendum. The fees payable to HP reflect, and are set in reliance upon, this allocation of risk and the exclusions and
limitations of liability set forth in this ASRP-CIS Addendum. 

  
 14. EXHIBITS 
  

	 	A.	Exhibits. The Exhibits listed in Section 16.B are incorporated by reference into this ASRP-CIS Addendum. HP may offer new Exhibit(s) relating to additional Services by forwarding a
copy to Business Development Partner. Any Order for Services received after any new Exhibit (s) are sent to Business Development Partner will be deemed accepted by Business Development Partner, and the terms of such Exhibit (s) will be incorporated
by reference into this ASRP-CIS Addendum. HP reserves the right to alter the terms and conditions of any Exhibit(s) on thirty (30) day’s prior written notice to Business Development Partner. The revised terms and conditions will apply to any
new Order for Services placed by Business Development Partner alter the expiration of the thirty (30) days’ notice period. 

	 	B.	List of Exhibits: The following Exhibits are attached and incorporated herein. 

  

	 	1.	Exhibit A (Minimum End User License Terms) 

  

	 	2.	Exhibit B (Statement(s) of Work) 

  
 15. GENERAL 
  

	 	A.	Nothing in this ASRP-CIS Addendum will prohibit HP from providing services similar to those provided hereunder to other customers so long as no Business Development Partner
Confidential Information is used in such provision of services. 

  

	 	B.	Business Development Partner agrees not to solicit, or make offers of employment to or enter into consultant relationships with, employees or consultants of HP if such person was
involved, directly or indirectly, in the performance of this ASRP-CIS Addendum, within a one (1) year period of the cessation of such employment or consultant engagement; provided, however, that nothing contained herein will prevent a party from
hiring any such employee or consultant who responds to a general hiring program conducted in the ordinary course of business or who approaches such party on a wholly unsolicited basis. 

  

	 	C.	This ASRP-CIS Addendum and any related agreement may not be used for any U.S. Federal Government Order, Project, or other form of business. 

  

	 	D.	In the event that the parties are unable to agree upon any matters pursuant to this ASRP-CIS Addendum, the disputed matter will be referred in the first instance to the Project
Managers of the parties. If the Project Managers are unable to resolve the disputed matter within a reasonable time, they will refer the matter to the general managers of the business units into which the dispute relates. If the general managers
cannot reach a mutually acceptable ASRP-CIS Addendum within a reasonable time, either party will be entitled to seek all available remedies, including legal remedies. Notwithstanding the foregoing, either party may seek injunctive relief with
respect to any disputed matter without following the dispute resolution procedure set forth above. 

  

	 	E.	In the event of conflict between the provisions of this ASRP-CIS Addendum and any order, exhibit, or Statement of Work, or the Agreement the provisions of this ASRP-CIS Addendum
will to the extent of such conflict take precedence unless the Statement of Work expressly states that it is amending these Terms and Conditions. Business Development Partner’s additional or different terms and conditions will not apply.

  
 16. TERM AND TERMINATION 
  

	 	A.	Business Development Partner’s appointment shall commence on the Effective Date indicated within the approval notification issued from HP to Business Development Partner.
Business Development Partner’s appointment shall terminate, unless otherwise terminated as set forth herein, upon termination or expiration of the Agreement. At HP’s discretion, Business Development Partner’s participation may be
renewed upon expiration of this Authorized Solution Sales Partner Addendum. 

  

	 	B.	Either Party may terminate this Authorized Solution Sales Partner Addendum (1) without cause upon thirty (30) days prior written notice to the other Party; or (2) with cause upon
fifteen (15) days prior written notice to the other Party. Termination of this Authorized Solutions Sales Partner Addendum may affect the Agreement or other distribution or resale agreement or addenda between HP and Business Development Partner.

  

	 	C.	Upon termination or expiration of the Agreement or this Authorized Solution Sales Partner Addendum for any reason, Business Development Partner shall immediately cease representing
itself as a seller of HP Services and shall immediately cease any activity permitted by this Authorized Solution Sales Partner Addendum. 

  

	 	D.	Upon termination, non-compliance, or expiration of this Authorized Solution Sales Partner Addendum for any reason, all licenses, if any, granted hereunder shall automatically and
immediately terminate. Business Development Partner shall immediately return to HP at Business Development Partner’s expense all free-of-charge materials provided to Business Development Partner by HP for the sale and support of HP Services.

  
 END HP U.S. BUSINESS DEVELOPMENT PARTNER
AGREEMENT—AUTHORIZED SERVICES RESELLER 
 PARTNER FOR HP CONSULTING & INTEGRATION SERVICES (ASRP-CIS) ADDENDUM 

 EXHIBIT A 
 MINIMUM END USER LICENSE TERMS 
  

	 	(1)	Business Development Partner grants End User a non-exclusive, non-transferable, royalty-free right to use the Deliverables solely in the United States and solely for End User’s
internal use. To the extent that the Deliverables include software, End User’s license is to the object code version of the software only. Hewlett-Packard Company shall retain exclusive ownership in and to the Deliverables, including all
current and future worldwide patents and other patent rights, copyrights, trademarks, trade secrets, know-how, source code and all other intellectual property rights thereof. Any third party software incorporated into any licensed Deliverables will
be subject to the license terms applicable to such software. 

  

	 	(2)	Business Development Partner will immediately terminate End User’s license in the Deliverable in the event Business Development Partner is notified of End User’s failure
to comply with the terms of the End User agreement. In the event of termination of End User’s license, End User will immediately destroy or return to Business Development Partner the affected Deliverables and all partial or complete copies
thereof, or provide satisfactory evidence of their destruction to Business Development Partner. 

  

	 	(3)	Hewlett-Packard Company is not a party to the End User agreement and will not be liable for any damages of any kind whatsoever caused by End User or any third party, regardless of
the form of action, whether in contract, tort (including negligence), strict liability or otherwise. 

  

	 	(4)	End User is hereby notified that Hewlett-Packard Company, a Delaware corporation with its headquarters at 3000 Hanover Street, Palo Alto, California 94304-1181, is a third party
beneficiary to this agreement to the extent this agreement contains provisions, which relate to End User’s license and use of the Deliverables. Such provisions are made expressly for the benefit of HP and are enforceable by HP in addition to
Business Development Partner. 

  

	 	(5)	End User may not assign any of its rights in the Deliverables, except as expressly authorized by Business Development Partner. 

  

	 	(6)	End User agrees not to solicit, or make offers of employment to or enter into consultant relationships with, employees or consultants of HP If such person was involved, directly or
indirectly, in the performance of the agreement, within a one (1) year period of the cessation of such employment or consultant engagement; provided, however, that nothing contained herein will prevent a party from hiring any such employee or
consultant who responds to a general hiring program conducted in the ordinary course of business or who approaches such party on a wholly unsolicited basis. 

 EXHIBIT B 
 STATEMENT(s) OF WORK 
  
 Pre-written Statement(s) of Work (SOW) for HP Technical Services are accessible and downloadable from the “Services” section of the HP Partnership Web at www.hp.com\partners\us. 
  
 The Business Development Partner acknowledges that, upon placing an order for
any Services covered by this ASRP-CIS Addendum, Business Development Partner accepts the terms of the corresponding SOW or data sheet associated with the Services Business Development Partner orders. 
  
 The Business Development Partner is responsible for accessing the
“Services” section of the HP Partnership Web to review the terms of pre-written Sows associated with any Service covered by this ASRP-CIS Addendum that they plan to resell. Business Development Partner acknowledges that SOW terms are
modified by HP as appropriate and, although a revision date will be included in each SOW document, notice of these modifications may not be sent to Business Development Partner on a regular basis. 

 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT - AUTHORIZED SOLUTION SALES PARTNER (ASSP) ADDENDUM

  
 TABLE OF CONTENTS 
  

					
	1.	  	DEFINITIONS	  	2
	2.	  	APPOINTMENT	  	2
	3.	  	ELIGIBILITY AND RELATIONSHIP	  	2
	4.	  	BUSINESS DEVELOPMENT PARTNER RESPONSIBILITIES	  	2
	5.	  	HP RESPONSIBILITIES	  	3
	6.	  	PROJECT MANAGERS	  	3
	7.	  	ORDERS & CHANGES	  	3
	8.	  	OWNERSHIP RIGHTS AND LICENSE GRANTS	  	4
	9.	  	SALES AND MARKETING LITERATURE	  	4
	10.	  	BUSINESS DEVELOPMENT PARTNER INDEMNIFICATION	  	4
	11.	  	LIMITATION OF LIABILITY	  	5
	12.	  	EXHIBITS AND SCHEDULES	  	5
	13.	  	GENERAL	  	5
	14.	  	TERM AND TERMINATION	  	5

 1. DEFINITIONS 
  
 All capitalized terms used but not defined herein shall have the meaning assigned to such terms in the HP U.S. Business
Development Partner Agreement Definitions Addendum. 
  
 2.
APPOINTMENT 
  

	 	A.	HP appoints Business Development Partner as an authorized, non-exclusive Business Development Partner to purchase selected Services directly from a source authorized by HP for
resale to Customers only. HP Services available for purchase and resale shall be set forth in the SPA Program Guide, incorporated herein by reference. 

  

	 	B.	This HP U. S. Business Development Partner Agreement- Authorized Solution Sales Partner Addendum (“ASSP Addendum”) adds terms and conditions to the HP U.S. Business
Development Partner Agreement (“Agreement”) controlling Business Development Partners purchase and resale
of HP Services. Any and all purchases and resale of HP Services shall be conducted pursuant to the terms and conditions of this ASSP Addendum and the Agreement. In the event of a conflict between the terms and conditions of this ASSP Addendum and
the terms and conditions of the Agreement, the terms and conditions of this ASSP Addendum shall prevail. 

  

	 	C.	Business Development Partner accepts this appointment pursuant to the terms and conditions of this ASSP Addendum and the terms and conditions of the Agreement.

  
 3. ELIGIBILITY AND RELATIONSHIP

  

	 	A.	This ASSP Addendum is only applicable to Services and does not contain terms that govern, or apply to, the resale of HP (or third party) hardware, software or support.

  

	 	B.	Business Development Partner must have a current valid Agreement in place and remain in good credit standing with HP in order to purchase and resell Services under this ASSP
Addendum. 

  

	 	C.	Business Development Partner must be familiar with the use and functionality of any Services to be purchased hereunder for the purpose of (i) delivering solutions that include
Services, (ii) meeting the requirements of Customers and (iii) supplying or subcontracting services from third parties, including HP. 

  

	 	D.	Business Development Partner is responsible for complying with all training requirements designated by HP, and provided to Business Development Partner, for each eligible Service
the Business Development Partner resells. 

  

	 	E.	Except as otherwise agreed to in writing by the parties, Business Development Partner is responsible for the marketing and support of its services offering which incorporates the
Services purchased hereunder. 

  
 4. BUSINESS
DEVELOPMENT PARTNER RESPONSIBILITIES 
  

	 	A.	Business Development Partner will establish and administer its own agreements with Customers to cover the Services delivered by HP. Business Development Partner will not resell, and
Business Development Partner will not obligate HP to deliver, Services that are not listed in the current version of Appendix B of the SPA Program Guide. 

  

	 	B.	Business Development Partner will comply with all applicable laws, rules and regulations, and will comply with the general obligations specified in this ASSP Addendum, together with
any specific Business Development Partner obligations described in the applicable Statement of Work as set forth in Exhibit B, in a timely manner. Business Development Partner acknowledges that HP’s ability to deliver the Services is dependent
upon Business Development Partner’s full and timely cooperation with HP, as well as the accuracy and completeness of any information and data Business Development Partner provides to HP. 

  

	 	C.	Except as expressly permitted in this ASSP Addendum, Business Development Partner agrees not to distribute to Customers any HP documentation, other than that included with
Service Purchase, such as an HP quote or the terms of any agreement(s) between the parties. 

  

	 	D.	Business Development Partner will be responsible for all commitments it makes to Customers. All collections, promotions, sales and services to Customers will be Business Development
Partner’s sole responsibility. Renewals, of service agreements, sold by Business Development Partner will be handled by HP unless partner is also participating in the Authorized Service Management Partner (“ASMP”) Addendum
concurrently. 

  

	 	E.	Business Development Partner will supply HP with Customer information (other than price) that HP in its sole opinion considers necessary for the timely and accurate delivery of
Services or to protect any rights of HP. 

  

	 	F.	Business Development Partner and Business Development Partner’s Customers are responsible for the security of their proprietary and confidential information and for maintaining
external procedures to reconstruct lost or altered Customer files, data, or programs. Business Development Partner must notify HP if any Services will be delivered in an environment that poses either a potential health hazard to HP employees or
subcontractors, or a security risk to HP employees or subcontractors 

  

	 	G.	Business Development Partner agrees to comply with the SPA Program Guide, including operating procedures and administrative processes. The SPA Program Guide is incorporated herein
by this reference and subject to change from time to time at HP’s sole discretion without a signed amendment to this ASSP Addendum. Any deviation by Business Development Partner from the SPA Program Guide must be agreed to in writing signed by
both parties. 

	 	H.	Business Development Partner will maintain reasonable standards of customer service and satisfaction as outlined in the SPA Program Guide. HP may terminate this ASSP Addendum if, in
HP’s reasonable opinion, Business Development Partner fails to maintain such customer service and satisfaction standards. 

  

	 	I.	An Business Development Partner shall wait ninety (90) days before reselling Services to any HP customer who was: 1) formerly covered under a HP service contract within the last 120
days; or 2) formerly entitled to warranty service from HP for equipment they own within the last 120 days. 

  

	 	J.	Business Development Partner is responsible for (i) reviewing the applicable Services with the Customer, including the order requirements and final configurations.

  

	 	K.	Business Development Partner shall (i) provide HP with the location for delivery; (ii) put in place with the Customer procedures for reporting order status; and (iii) expedite
delivery as may be required. 

  

	 	L.	Business Development Partner agrees to comply with all security procedures, facility restrictions, rules, regulations, and any other requirements when accessing the premises of HP
or the Customer. 

  

	 	M.	If Business Development Partner is not authorized to resell at least one HP product category, then Business Development Partner must provide HP with evidence of the value, not
founded on HP Services, that its products and services offer the end customer. This aggregate amount of business should exceed 100% of the annual value of all HP Services that the Business Development Partner remarkets to its customers.

  

	 	N.	Business Development Partner shall not remove or modify the contents of any HP Services offerings without the expressed written approval of HP. 

  

	 	O.	Business Development Partner and HP shall conduct annual review of Business Development Partner’s performance under this ASSP Addendum. 

  

	 	P.	Business Development Partner shall not subcontract any services to be performed on behalf of HP to a non-Business Development Partner program participant and/or de-authorized
Business Development Partner. 

  

	 	Q.	Business Development Partner who has been de-authorized as a Business Development Partner shall only be re-authorized as specifically set forth in the SPA Program Guide.

  
 5. HP RESPONSIBILITIES 
  

	 	A.	HP shall provide Services to the Customer in accordance with the HP Terms and Conditions of Sale and Service, Business Development Agreement, HP Upfront Services and HP System
Support, Exhibit SS5 and the applicable Technical Data Sheet or Service Description which shall further describe HP’s service delivery obligation to the Customer. 

  

	 	B.	HP will provide to Customer, on behalf of Business Development Partner, the Services and the Deliverables described in each Statement of Work. 

  

	 	C.	Services may be added to or deleted from Appendix B of the SPA Program Guide from time to time at HP’s sole discretion without a signed amendment to this ASSP Addendum. HP will
provide, or make available to, Business Development Partner a revised Appendix B. 

  
 6. PROJECT MANAGERS 
  

	 	A.	Each party will appoint a Project Manager to serve as the primary representative for the delivery of Services under each Statement of Work. 

  

	 	B	Each Project Manager will: (i) have overall responsibility for managing and coordinating the performance of the party it represents in a prompt and professional manner; (ii) be
authorized to act for and on behalf of the party it represents; (iii) meet with the other party’s Project Manager at regular agreed-upon intervals to review progress and resolve any issues relating to the Services; and (iv) attempt to resolve
disputes in accordance with the terms of this ASSP Addendum. 

  

	 	C.	Business Development Partner’s Project Manager will (i) designate a contact to receive all calls from HP or Customer concerning the Services and (ii) be available at all times
when HP’s personnel are at Customer’s premises or designate an alternate with the same level of authority and project knowledge in the event of unavailability. 

  

	 	D.	Either party may change its Project Manager at any time upon written notice or may provide different Project Managers for different Statements of Work. 

  
 7. ORDERS AND CHANGES 
  

	 	A.	The process for purchasing Services is set forth in the Business Development Partner Agreement and the SPA Program Guide and are subject to acceptance by HP. No additional or
different terms on the face or reverse side of any order, or in any written communication by the Business Development Partner, shall apply. 

	 	B.	Requests by Business Development Partner and recommendations by HP for changes to the Services and Deliverables are subject to HP’s change management procedures, and will only
become effective once mutually agreed by the parties in writing. 

  
 8. OWNERSHIP RIGHTS AND LICENSE GRANTS 
  

	 	A.	Business Development Partner grants HP a non-exclusive, royalty-free license to use, copy, make derivative works of, distribute, display, perform, and transmit Customer’s
pre-existing copyrighted works or other intellectual property rights only to the extent necessary for HP to perform its obligations under this ASSP Addendum. 

  

	 	B.	HP shall retain exclusive ownership of the Services and Deliverables, including all current and future worldwide patents and other patent rights, copyrights, trademarks, trade
secrets, know-how, source code and all other intellectual property rights thereof. Licensed Deliverable will be subject to the license terms applicable to such software and set forth in (i) the Agreement, (ii) the Statement of Work or (iii) other
document governing the use of such software. 

  

	 	C.	Except as set forth herein, HP hereby grants to Business Development Partner a limited, non-exclusive, non-transferable, except as set forth herein, license to grant Customer a
limited, non-exclusive, non-transferable right the use the Deliverables, including software (i) solely in the country(ies) in which the Customer does business, (ii) solely for Customer’s internal use and (ii) subject to the terms of this ASSP
Addendum. To the extent the Deliverables include any software, Business Development Partner’s license grant is to the object code version of the software only. Notwithstanding the license grants set forth in this Section 8.C, any software
incorporated by HP into any licensed Deliverable will be subject to the license terms applicable to such software and set forth in (i) the Agreement, (ii) the Statement of Work or (iii) other document governing the use of such software.

  

	 	D.	Business Development Partner shall ensure that HP is listed as a third party beneficiary to each Business Development Partner agreement with an Customer for the Deliverables and
shall include the following provision in each Customer agreement: “Customer is hereby notified that Hewlett-Packard Company, a Delaware corporation with its headquarters at 3000 Hanover Street, Palo Alto, California 94304-1181 is a third party
beneficiary to this ASSP Addendum to the extent this ASSP Addendum contains provisions which relate to Customer’s license and use of the Deliverables. Such provisions are made expressly for the benefit of HP and are enforceable by HP in
addition to Business Development Partner.” 

  

	 	E.	Business Development Partner shall grant rights allowed hereunder only to Customers that have executed written agreements with Business Development Partner that are (i) at least as
protective of HP’s rights as set forth in this ASSP Addendum and (ii) include terms that are at least as protective as those set forth in Exhibit A (Minimum End User License Terms), attached hereto and subject to change at HP’s sole
discretion, without amendment to this ASSP Addendum, and upon written notice to Business Development Partner. 

  

	 	F.	Business Development Partner shall notify HP promptly of any breach of any license to the Deliverables and, further, shall diligently pursue or, at HP’s request, assist HP to
diligently pursue an action against the Customer in the event of any breach of the license to the Deliverables. In the event Business Development Partner or any person acting through or under the control or direction of Business Development Partner
breaches any of the obligations in this Section, Business Development Partner acknowledges that HP may have no adequate remedy at law and therefore HP may enjoin Business Development Partner against any further or continuing breach and, in addition,
may pursue each and every available remedy, at law and in equity, for such breach 

  
 9. SALES AND MARKETING LITERATURE 
  

	 	A.	HP may provide Business Development Partner marketing materials regarding the Services from time to time to provide to Business Development Partner’s prospective or existing
customers. Upon HP’s express written permission, Business Development Partner may copy the marketing materials. Business Development Partner shall not remove, alter, cover, or otherwise deface any trademark, copyright notice, or other notice on
HP’s marketing materials. HP shall retain ownership of all such materials. 

  

	 	B.	Business Development Partner warrants and represents that Business Development Partner’s sales and marketing materials will at all times comply with all applicable laws, rules
and regulations and will not contain any materials that are obscene, threatening, fraudulent, harassing, libelous, infringing of third party intellectual property rights or otherwise illegal. 

  
 10. BUSINESS DEVELOPMENT PARTNER INDEMNIFICATION 
  

	 	A.	Business Development Partner agrees to defend, indemnify and hold harmless HP, its employees, agents, or subcontractors against any claim, suit, proceeding, including those based on
contract or tort, brought by a third party, including Customers, arising out of bodily injury, death or damage to personal property caused by Business Development Partner or its subcontractors (excluding HP) when providing Business Development
Partner’s services offering (excluding Services) to Customers. Business Development Partner agrees to pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim, including reasonable
attorney’s fees incurred by I-IP. 

  

	 	B.	Business Development Partner will defend and hold harmless HP, its employees, agents, or subcontractors against any claims arising out of or relating to Business Development
Partner’s infringement of any patents, trade secrets, copyrights, trademarks, service marks or trade names alleged to have occurred, related to Business Development Partner’s services to Customers. Business Development Partner agrees to
pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim. 

	 	C.	HP will provide Business Development Partner with notice of a claim, the right to control the defense against such claim and related settlement negotiations, and reasonable
cooperation from HP at Business Development Partner’s expense. 

  
 11. LIMITATION OF LIABILITY 
  

	 	A.	Business Development Partner is solely responsible for all contractual relationships with the Customer. HP is not liable for any claims, damages, or liabilities arising out of
Business Development Partner’s direct contractual relationships with an Customer, if any, unless and except as expressly authorized by HP or this ASSP Addendum. 

  

	 	B.	HP’S TOTAL AGGREGATE LIABILITY TO BUSINESS DEVELOPMENT PARTNER FOR ANY REASON AND UPON ALL CLAIMS AND CAUSES OF ACTION HEREUNDER WILL BE LIMITED TO THE AMOUNT OF FEES PAID BY
BUSINESS DEVELOPMENT PARTNER UNDER THE STATEMENT OF WORK GIVING RISE TO SUCH LIABILITY FOR THE SERVICES. THE LIABILITY UNDER EACH STATEMENT OF WORK SHALL BE CUMULATIVE AND NOT PER INCIDENT. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION OR CLAIMS
INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORTS. IN NO EVENT WILL HP, ITS AFFILIATES, SUBCONTARCTORS OR SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL OR
PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, DOWNTIME, LOSS OF PROFITS OR SOFTWARE RESTORATION, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

  

	 	C.	In no event will any action be brought against HP more than one year after the cause of action has accrued. 

  
 12. EXHIBITS AND SCHEDULES – 
  

	 	A.	HP may offer new Exhibit(s) and Schedules relating to additional Services by forwarding a copy to Business Development Partner and posting in the SPA Program Guide Any Order for
Services received after any new Exhibit / Schedule(s) are sent to Business Development Partner will be deemed accepted by Business Development Partner, and the terms of such Exhibit / Schedule(s) will be incorporated by reference into this ASSP
Addendum. HP reserves the right to alter the terms and conditions of any Exhibit(s) or Schedules on thirty (30) day’s prior written notice to Business Development Partner. The revised terms and conditions will apply to any new Order for
Services placed by Business Development Partner after the expiration of the thirty (30) days’ notice period. 

  

	 	B.	The following Exhibits are attached and the List of Services is located in Appendix B of the SPA Program Guide.. 

  
 Exhibit A (Minimum End User License Terms) 
 Exhibit B Statement of Work 
  
 13. GENERAL 
  

	 	A.	Business Development Partner agrees not to solicit, or make offers of employment to or enter into consultant relationships with, employees or consultants of HP if such person was
involved, directly or indirectly, in the performance of this ASSP Addendum, within a one (1) year period of the cessation of such employment or consultant engagement; provided, however, that nothing contained herein will prevent a party from hiring
any such employee or consultant who responds to a general hiring program conducted in the ordinary course of business or who approaches such party on a wholly unsolicited basis. 

  

	 	B.	In the event that the parties are unable to agree upon any matters pursuant to this ASSP Addendum, the disputed matter will be referred in the first instance to the Program Managers
of the parties. If the Program Managers are unable to resolve the disputed matter within a reasonable time, they will refer the matter to the general managers of the business units into which the dispute relates. If the general managers cannot reach
a mutually acceptable ASSP Addendum within a reasonable time, either party will be entitled to seek all available remedies, including legal remedies. Notwithstanding the foregoing, either party may seek injunctive relief with respect to any disputed
matter without following the dispute resolution procedure set forth above. 

  

	 	C.	In the event of conflict between the provisions of this ASSP Addendum and any order, exhibit, Statement of Work, or the Agreement the provisions of this ASSP Addendum will to the
extent of such conflict take precedence. Business Development Partner’s additional or different terms and conditions will not apply. 

  
 14. TERM AND TERMINATION 
  

	 	A.	Business Development Partner’s appointment shall commence on the Effective Date indicated within the approval notification issued from HP to Business Development Partner.
Business Development Partner’s appointment shall terminate, unless otherwise terminated as set forth herein, upon termination or expiration of the Agreement. At HP’s discretion, Business Development Partner’s participation may be
renewed upon expiration of this ASSP Addendum. 

  

	 	B.	Either Party may terminate this ASSP Addendum (1) without cause upon thirty (30) days prior written notice to the other Party; or (2) with cause upon fifteen (15) days prior written
notice to the other Party. Termination of this ASSP Addendum may affect the Agreement or other distribution or resale agreement or addenda between HP and Business Development Partner. 

	 	C.	Upon termination or expiration of the Agreement or this ASSP Addendum for any reason, Business Development Partner shall immediately cease representing itself as a seller of HP
Services and shall immediately cease any activity permitted by this ASSP Addendum. 

  

	 	D.	Upon termination, non-compliance, or expiration of this ASSP Addendum for any reason, all licenses, if any, granted hereunder shall automatically and immediately terminate. Business
Development Partner shall immediately return to HP at Business Development Partner’s expense all tree-to-charge materials provided to Business Development Partner by HP for the sale and support of HP Services. 

 EXHIBIT A 
 MINIMUM END USER LICENSE TERMS 
  
 (1)
Business Development Partner grants End User a non-exclusive, non-transferable, royalty-free right to use the Deliverables solely in the country(ies) in which End User does business and solely for End User’s internal use. To the extent that the
Deliverables include software, End User’s license is to the object code version of the software only. Hewlett-Packard Company shall retain exclusive ownership in and to the Deliverables, including all current and future worldwide patents and
other patent rights, copyrights, trademarks, trade secrets, know-how, source code and all other intellectual property rights thereof. Any third party software incorporated into any licensed Deliverables will be subject to the license terms
applicable to such software. 
  
 (2) Business Development Partner will immediately
terminate End User’s license in the Deliverable in the event Business Development Partner is notified of End User’s failure to comply with the terms of the End User agreement. In the event of termination of End User’s license, End
User will immediately destroy or return to Business Development Partner the affected Deliverables and all partial or complete copies thereof, or provide satisfactory evidence of their destruction to Business Development Partner. 
  
 (3) Hewlett-Packard Company is not a party to the End User agreement and will not be liable
for any damages of any kind whatsoever caused by End User or any third party, regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise. 
  
 (4) End User is hereby notified that Hewlett-Packard Company, a Delaware corporation with its
headquarters at 3000 Hanover Street, Palo Alto, California 94304-1181 is a third party beneficiary to this agreement to the extent this agreement contains provisions, which relate to End User’s license and use of the Deliverables. Such
provisions are made expressly for the benefit of HP and are enforceable by HP in addition to Business Development Partner. 
  
 (5) End User may not assign any of its rights in the Deliverables, except as expressly authorized by Business Development Partner. 
  
 (6) End User agrees not to solicit, or make offers of employment to or enter into consultant
relationships with, employees or consultants of HP if such person was involved, directly or indirectly, in the performance of the agreement, within a one (1) year period of the cessation of such employment or consultant engagement; provided,
however, that nothing contained herein will prevent a party from hiring any such employee or consultant who responds to a general hiring program conducted in the ordinary course of business or who approaches such party on a wholly unsolicited basis.

 EXHIBIT B 
 STATEMENT(s) OF WORK 
  
 The Business Development Partner acknowledges that, upon placing an order for any Services covered by this ASSP Addendum, Business Development Partner accepts the terms of the corresponding SOW, or Technical Data Sheet or Service
Description associated with the Services Business Development Partner orders. 

 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT - AUTHORIZED SERVICE DELIVERY PARTNER (ASDP)

 ADDENDUM 
  
 TABLE OF CONTENTS 
  

					
	 1.
	  	DEFINITIONS	  	2
	 2.
	  	APPOINTMENT	  	2
	 3.
	  	CHANGES	  	2
	 4.
	  	ELIGIBILITY AND RELATIONSHIP	  	2
	 5.
	  	PREREQUISITES	  	2
	 6.
	  	BUSINESS DEVELOPMENT PARTNER RESPONSIBILITIES	  	2
	 7.
	  	ASDP INDEMNIFICATION	  	5
	 8.
	  	AUDIT	  	5
	 9.
	  	COMPLIANCE	  	5
	 10.
	  	GENERAL	  	6
	 11.
	  	TERM AND TERMINATION	  	6

 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT-AUTHORIZED SERVICE DELIVERY PARTNER (ASDP) ADDENDUM 
  
 1. DEFINITIONS 
  
 All capitalized terms used but not defined herein shall have the meaning assigned to such terms in the HP U.S. Business
Development Partner Agreement Definitions Addendum. 
  
 2. APPOINTMENT

  

	A.	HP appoints Business Development Partner as an Authorized Service Delivery Partner (“ASDP”) to perform warranty service and Support Services Delivery Service on Eligible
HP Products and Eligible HP Support Service Products. Business Development Partner’s appointment is subject to
the terms and conditions of this ASDP Addendum (“Addendum”) to the HP. U.S. Business Development Partner
Agreement (“Agreement”) in addition to the terms and conditions of the Agreement and the SPA Program Guide, incorporated herein by reference. Business Development Partner may refer to itself during the term of this Addendum as an ASDP in
connection with the services provided hereunder, and only within the authorized service locations. 

  

	B.	HP Services available for purchase and resale shall be set forth in the SPA Program Guide. 

  

	C.	Business Development Partner accepts this appointment pursuant to the terms and conditions of this ASDP Addendum and the terms and conditions of the Agreement.

  
 3. CHANGES 
  
 HP reserves the right to make changes to its ASDP Program and/or SPA Program
Guide at any time, and will provide notification of changes to its Business Development Partner and will expect compliance within thirty (30) days. 
  
 4. ELIGIBILITY AND RELATIONSHIP 
  

	A.	This ASDP Addendum is only applicable to Services and does not contain terms that govern, or apply to, the resale of HP (or third party) hardware, software or support.

  

	B.	Business Development Partner must be familiar with the use and functionality of any Products to be serviced hereunder for the purposes of (i) delivering warranty service and (ii)
meeting the requirements of Customers. Except as otherwise agreed to in writing by the parties, Business Development Partner is responsible for the marketing and support of its services offering which incorporates the Services purchased hereunder.

  
 5. PREREQUISITES 
  

	A.	Business Development Partner must be a Business Development Partner under a Business Development Agreement. 

  

	B.	Business Development Partner must be an active Authorized Warranty Delivery Partner (“AWDP”) with a Preferred or Premier ranking. 

  
 6. BUSINESS DEVELOPMENT PARTNER REQUIREMENTS 
  
 Business Development Partner requirements to perform service features are
set forth in the SPA Program Guide and in this section as follows: 
  
 A.
Business Development Partner Authorization Training Requirements: 
  

	1.	Business Development Partner and Accredited Technicians shall adhere to all HP training requirements, policies and processes, including adherence to cancellation and refund
policies. 

  

	2.	Business Development Partner must have a minimum of two (2) Accredited Technicians per service location. 

  

	3.	Business Development Partner must have one (1) Accredited Integration Specialist per service location. 

  

	4.	Business Development Partner must have one (1) HP Accredited System Engineer per company. 

  

	5.	All technicians who service HP Eligible Products must be accredited on the product being serviced. Service training, tests and authorization(s) completed by Accredited Technicians
shall be the sole financial responsibility of the Business Development Partner. 

  

	6.	Only Accredited Technicians may provide Support for Eligible HP Products and call HP for remote technical assistance. 

  

	7.	Service training, tests, certification(s) and authorization(s) required to provide support will be specific to each Eligible HP Product or family of Eligible HP Products.

	8.	Service training, tests certification(s) and authorization requirements to provide Support for each Eligible HP Product and related policies and processes shall be set forth in the
HP Partnership web site at http://partner.americas.hp.com, HP Channel Services Network web site at http://www.hp.com/partners/csn and the SPA Program Guide. 

  

	9.	Technicians will no longer be authorized to service Eligible HP Products when they leave the employment of the Business Development Partner, unless another Business Development
Partner with active ASDP Addendum subsequently hires them. 

  

	10.	Business Development Partner shall inform HP when any Accredited Technician is no longer employed by the Business Development Partner. 

  
 B. Sales Requirements: 
  

	1.	Business Development Partner must meet a minimum fifty thousand dollars ($50,000) threshold for annual sales of HP branded services. 

  

	2.	Business Development Partner must meet the sales requirements for services for which Business Development Partner is authorized to sell and deliver, as set forth in the SPA Program
Guide. 

  
 C. Requirements for the provision of Warranty Service:

  

	1.	Business Development Partner shall only be eligible to receive free parts and labor reimbursement for repairs performed on Eligible HP Products during the warranty term of Eligible
HP Products. Additional qualifying factors may be necessary based on specific product authorization. 

  

	2.	Business Development Partner must maintain highest customer satisfaction levels and performance metrics set forth in the SPA Program Guide. 

  

	3.	Business Development Partner shall not be eligible to receive labor reimbursement for any repairs performed by non-Accredited Technicians and may be billed for the parts provided.

  

	4.	Business Development Partner will receive labor reimbursement based on standard HP service-provider rates as set forth in the HP Partnership web site at
http://partner.americas,hp.com and HP Channel Services Network web site at http://www.hp.com/partners/csn. 

  

	5.	Business Development Partner shall submit warranty claims for parts replacement and labor reimbursement using the standard HP electronic claims process set forth in the SPA Program
Guide. 

  

	6.	Business Development Partner understands that after the warranty period, Business Development Partner will not receive parts or labor reimbursements when performing service.

  

	7.	Business Development Partner understands that free parts provided for parts replacement may be used for warranty repairs only. 

  

	8.	Business Development Partner understands that the warranty term applicable for each Eligible HP Product varies by product. 

  

	9.	Business Development Partner understands that Eligible HP Products that require repair and are under warranty may be covered under a repair or unit exchange strategy.

  

	10.	Business Development Partner shall adhere to all HP part and labor reimbursement processes set torth in the SPA Program Guide. 

  

	11.	Business Development Partner must have a documented technical and corresponding management escalation path. 

  

	12.	Business Development Partner must appoint an ASDP Program Primary Contact to serve as primary representative for the delivery of Services. The Business Development Partner’s
ASDP Program Primary Contact must be available at all times when HP’s personnel are at Customer’s premises or designate an alternative with the same level of authority and ASDP Program knowledge in the event of unavailability.

  

	13.	Business Development Partner must have Internet access, a web page, and an e-mail address. 

  

	14.	Business Development Partner must maintain regular hours of operation, eight hours a day, five days a week for the service of Eligible HP Products. 

  

	15.	Business Delivery Partner must have seven days a week, twenty-four hours a day (7x24) service delivery capability. 

  

	16.	Business Development Partner must have resources and infrastructure for technical support and/or call handling. 

  

	17.	If the Business Development Partner is listed on the HP partner locator, the partner is required to accept all requests for warranty service on product it is authorized to repair or
replace, whether or not the product was purchased from Business Development Partner. 

	18.	Business Development Partner must have the ability to provide service account management to its Customers. 

  

	19.	Business Development Partner understands that HP will not provide parts and labor reimbursements for repairs to Eligible HP Products that are caused by: 

  

	 	a)	refill of toner or ink cartridges; 

  

	 	b)	use of parts that are not refurbished or supplied by HP; 

  

	 	c)	visible abuse, tampering or shipping damages; or 

  

	 	d)	use of Eligible HP Products with products, media or software not intended to be used with Eligible HP Products as specified within the user manual that accompanies Eligible HP
Products when first purchased by end-user. 

  

	D.	Requirements for the provision of replacement parts used for Warranty Service: 

  

	1.	Business Development Partner will use only HP genuine spare parts acquired from HP or from one of HP’s Authorized Parts Resellers (APRs) when performing warranty service.

  

	2.	Business Development Partner shall receive a discount on parts for Eligible HP Products as listed on HP’s Parts Price List available in the HP Partnership web site at
http://partsdirect.hp.com and HP Channel Services Network at http://www.ha.com/partners/csn only if Business Development Partner has an Accredited Technician who has completed service training, tests and authorization(s) required to
provide Support for Eligible HP Product to be repaired. 

  

	3.	Business Development Partner must return defective spare parts to HP within fifteen (15) days from the date the new exchange HP spare part is shipped to receive full credit. Parts
returned between fifteen (15) days and thirty (30) days are subject to a restocking fee. Parts returned by Business Development Partner after thirty (30) days shall be returned to the Business Development Partner and charged to Business Development
Partner’s account. 

  

	4.	Business Development Partner understands that Eligible HP Product parts purchased for HP products are warranted as set forth in the SPA Program Guide. 

  

	5.	Business Development Partner may use HP’s spare parts inventory guidelines on the Partnership Website and HP Channel Services Network at http://www.hp.com/partners/csn
to determine the parts inventory level Business Development Partner should maintain. Notwithstanding the foregoing, Business Development Partner shall be solely responsible for determining the quantity and variety of parts in the inventory based on
their assessment of its customers’ warranty service needs and requirements and for management of that spare parts inventory. 

  

	6.	Business Development Partner may return unused parts that are unopened and in resale condition within ninety (90) days from the date of purchase. Acceptance of such parts and
issuance of a return credit will be contingent upon the Business Development Partner’s compliance with the requirements of this section and presentation of an invoice, order, or other documentation that substantiates Business Development
Partner’s original purchase transaction. In the event that a refund is due to Business Development Partner, HP will first adjust Business Development Partner’s account to offset any amounts owed to HP. HP will then credit Business
Development Partner’s parts accounts for any remaining balance due. 

  

	7.	In the event Business Development Partner has excess parts not otherwise returnable under this section, Business Development Partner may contact HP, and HP, at its sole discretion
and depending upon HP’s then current need for such parts, may negotiate repurchase of such parts under mutually agreeable terms. 

  

	8.	Business Development Partner must have the ability to maintain a physical inventory of spare parts. 

  

	E.	Requirements for the provision of Repair Service: 

  

	1.	Business Development Partner must keep warranty service customer updated on the status of the warranty service whenever there is a change in status after the customer makes initial
contact requesting warranty service from the Business Development Partner. 

  

	2.	Business Development Partner must meet service level agreement response time. 

  

	3.	Business Development Partner may only designate HP’s service organization or other participants in the ASDP Program to perform warranty repair service in the event that (1)
Business Development Partner is unable to repair Eligible HP Products, (2) Products that require repair are outside the scope of the ASDP Program, or (3) Business Development Partner has limited capability to provide the warranty repair service
required by customer or (4) any other limitations set forth in the SPA Program Guide. 

	4.	Business Development Partner shall not submit parts and labor warranty claims for an Eligible HP Product repair request that has been actually performed by either HP or other
participants in the ASDP program. 

  

	5.	Business Development Partner must have ability to perform carry-in and on-site service. 

  

	6.	Business Development Partner must maintain an accurate and up-to-date HP partner profile in HP’s electronic systems. 

  
 7. ASDP INDEMNIFICATION 
  

	A.	Business Development Partner agrees to defend, indemnify and hold harmless HP, its employees, agents, or subcontractors against any claim, suit, proceeding, including those based on
contract or tort, brought by a third party, including Customers, arising out of bodily injury, death or damage to personal property caused by Business Development Partner or its subcontractors (excluding HP) when providing Business Development
Partner’s services offering (excluding Services) to Customers. Business Development Partner agrees to pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim, including reasonable
attorney’s fees incurred by HP. 

  

	B.	Business Development Partner will defend and hold harmless HP, its employees, agents, or subcontractors against any claims arising out of or relating to Business Development
Partner’s infringement of any patents, trade secrets, copyrights, trademarks, service marks or trade names alleged to have occurred, related to Business Development Partner’s services to Customers. Business Development Partner agrees to
pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim. 

  

	C.	HP will provide Business Development Partner with notice of a claim, the right to control the defense against such claim and related settlement negotiations, and reasonable
cooperation from HP at Business Development Partner’s expense. 

  
 8. AUDIT 
  

	A.	In addition to the audit requirements set forth in the Agreement, HP may audit Business Development Partner to determine compliance with the terms and conditions set forth in the
ASDP Addendum and the terms and conditions set forth in the SPA Program Guide. 

  

	B.	Business Development Partner is expected to maintain records of warranty repair events including repair date, customer name, contact name, customer address and phone number, model
number, serial number and description of the product repaired, part number(s) used in the repair, technician name(s) and ID number(s), name of the data entry person inputting this information, notes describing the failure and the repair, the name,
address and phone number with contact name of the subcontractor (If used) and proof-of-purchase for the product from the customer. 

  

	C.	Records must be kepi on record at the Business Development Partner site for at least two years. These records must be independent of information available on HP’s systems.

  

	D.	Upon HP’s request, Business Development Partner shall make all records and documents pertaining to the completion of activities set forth in the Addendum available to HP for
HP’s review. 

  

	E.	Upon HP’s request, Business Development Partner shall return HP spare parts used for repairs of Eligible HP Products under evaluation within fifteen (15) days for HP’s
review. 

  

	F.	If HP’s audit findings indicate that more than 5% of warranty claims or customer satisfaction surveys submitted for activities performed under the Addendum are fraudulent or
invalid, or that any term and condition within the ASDP Addendum has been violated, Business Development Partner shall be obligated to reimburse HP for all reasonable actual costs associated with the audit and with the violation of the ASDP
Addendum. 

  

	G.	HP may invoice Business Development Partner or debit Business Development Partner’s HP parts account for all improperly claimed labor reimbursements and HP parts, or for other
amounts imposed as a result of HP’s audit findings. 

  

	H.	HP may allow Business Development Partner thirty (30) days to cure a violation revealed by an HP audit. If Business Development Partner fails to cure the violation or if a similar
violation occurs during that thirty (30) day period, HP may invoke the termination provisions of the Agreement and/or this ASDP Addendum. 

  
 9. COMPLIANCE 
  

	A.	HP reserves the right to determine at any time whether Business Development Partner can adequately perform warranty and hardware repair service on Eligible HP Products.

  

	B.	Business Development Partner agrees to provide support to customers at a level that meets the HP quality standards set forth in the SPA Program Guide. Failure to do so may result in
the invocation of the termination provisions of this ASDP Addendum. 

  

	C.	Business Development Partner shall comply with all policies and processes of Service Notes on Eligible HP Products set forth at HP Partnership web site at
http:l/partner.americas.hp.com, HP Channel Services Network web site at http:Hwww.hp.com/partners/csn and the SPA Program Guide. Failure to do so may result in HP’s invocation of the termination provisions of the Agreement and/or
this ASDP Addendum. 

	D.	Business Development Partner shall be fully responsible for Accredited Technicians’ compliance with the requirements and limitations set forth in the ASDP Addendum and the SPA
Program Guide. 

  

	E.	Upon receipt of notice from HP regarding technician non-compliance with the ASDP Addendum and/or SPA Program Guide, Business Development Partner will take immediate steps to assure
technician compliance with the ASDP Addendum and/or SAP Program Guide. Failure to do so may result in HP’s invocation of the termination provisions of the Agreement and/or this ASDP Addendum. 

  

	F.	HP reserves the right to de-authorize Accredited Technicians for non-compliance with the terms and conditions of the ASDP Addendum or the SPA Program Guide.

  

	G.	Business Development Partner shall not subcontract any warranty services to be performed on behalf of HP to a de-authorized Business Development Partner. 

 

	H.	Business Development Partner who has been de-authorized as an ASDP shall only be re-authorized as specifically set forth in the SPA Program Guide. 

  

	I.	Without limiting the foregoing, Business Development Partner specifically agrees to follow standard business practices, to comply with all applicable laws, regulations and program
rules and to seek a high level of customer satisfaction in delivering the services to HP Customers. 

  
 10. GENERAL 
  
 Business Development Partner agrees not to solicit, or make offers of employment to or enter into consultant relationships with, employees or consultants
of HP if such person was involved, directly or indirectly, in the performance of this ASDP Addendum, within a one (1) year period of the cessation of such employment or consultant engagement; provided, however, that nothing contained herein will
prevent a party from hiring any such employee or consultant who responds to a general hiring program conducted in the ordinary course of business or who approaches such party on a wholly unsolicited basis. 
  
 11. TERM AND TERMINATION 
  

	A.	    Business Development Partner’s appointment shall commence on the Effective Date indicated within the approval notification issued from HP to Business
Development Partner. Business Development Partner’s appointment shall terminate, unless otherwise terminated as set forth herein, upon termination or expiration of the Agreement. At HP’s discretion, Business Development
Partner’s participation may be renewed upon expiration of this ASDP Addendum. 

  

	B.	    Either Party may terminate this ASDP Addendum (1) without cause upon thirty (30) days prior written notice to the other Party; or (2) with cause upon fifteen
(15) days prior written notice to the other Party. Termination of this ASDP Addendum may affect the Agreement or other distribution or resale agreement or addenda between HP and Business Development Partner. 

  

	C.	    Upon termination or expiration of the Agreement or this ASDP Addendum for any reason, Business Development Partner shall immediately cease representing
itself as a seller of HP Services and shall immediately cease any activity permitted by this ASDP Addendum. 

  

	D.	    Upon termination, non-compliance, or expiration of this ASDP Addendum for any reason, all licenses, if any, granted hereunder shall automatically and
immediately terminate. Business Development Partner shall immediately return to HP at Business Development Partner’s expense all free-of-charge materials provided to Business Development Partner by HP for the sale and support of HP Services.

  
 END HP U.S. BUSINESS DEVELOPMENT PARTNER
AGREEMENT - AUTHORIZED SERVICE DELIVERY 
 PARTNER (ASDP) ADDENDUM 

 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT - 
 AUTHORIZED WARRANTY DELIVERY PARTNER (AWDP) ADDENDUM 
  
 TABLE OF CONTENTS 
  

					
	 1.
	  	DEFINITIONS	  	2
	 2.
	  	APPOINTMENT	  	2
	 3.
	  	CHANGES	  	2
	 4.
	  	ELIGIBILITY AND RELATIONSHIP	  	2
	 5.
	  	PREREQUISITES	  	2
	 6.
	  	BUSINESS DEVELOPMENT PARTNER REQUIREMENTS	  	2
	 7.
	  	HP RESPONSIBILITIES	  	5
	 8.
	  	BUSINESS DEVELOPMENT PARTNER INDEMNIFICATION	  	5
	 9.
	  	AUDIT	  	5
	 10.
	  	COMPLIANCE	  	5
	 11.
	  	GENERAL	  	6
	 12.
	  	TERM & TERMINATION	  	6

 HP U.S. BUSINESS DEVELOPMENT PARTNER AGREEMENT - AUTHORIZED WARRANTY DELIVERY PARTNER 

(AWDP) ADDENDUM 
  
 1. DEFINITIONS 
  
 All capitalized terms used but not defined herein shall have the meaning assigned to such terms in the HP U.S. Business Development Partner Agreement Definitions Addendum. 
  
 2. APPOINTMENT 
  

	A.	HP appoints Business Development Partner as an authorized, non-exclusive Business Development Partner to perform warranty services on Eligible HP Products. HP Services available for
purchase and resale shall be set forth in the Services Partner Architecture Program Guide (“SPA Program Guide”), incorporated herein by reference. 

  

	B.	This HP U.S. Business Development Partner Agreement- Authorized Warranty Delivery Partner Addendum (“AWDP Addendum”) adds terms and conditions to the HP U.S. Business
Development Partner Agreement (“Agreement”) controlling Business Development Partners purchase and resale of HP Services. Any and all purchases and resales of HP Services shall be conducted pursuant to the terms and conditions of this AWDP
Addendum and the Agreement. In the event of a conflict between the terms and conditions of this AWDP Addendum and the terms and conditions of the Agreement, the terms and conditions of this AWDP Addendum shall prevail. 

  

	C.	Business Development Partner accepts this appointment pursuant to the terms and conditions of this AWDP Addendum and the terms and conditions of the AWDP Agreement. Business
Development Partner warrants that all information and benefits obtained through the AWDP program or through the AWDP addendum, including but not limited to warranty parts replacement, labor reimbursement and information resources shall only
be used internally within Business Development Partner’s organization solely for the purpose of providing
support for eligible HP Products. no other right, title or interest in the information provided through these services is granted to Business Development Partner. 

  
 3. CHANGES 
  
 HP reserves the right to make changes to its AWDP Program and/or the SPA Program Guide at any time, and will provide notification of changes to Business Development
Partner and will expect compliance within thirty (30) days. 
  
 4. ELIGIBILITY
AND RELATIONSHIP 
  

	A.	This AWDP Addendum is only applicable to Services and does not contain terms that govern, or apply to, the resale of HP (or third party) Hardware, Software or Support.

  

	B.	Business Development Partner must be familiar with the use and functionality of any Eligible HP Products to be serviced hereunder for the purposes of (i) delivering warranty service
and (ii) meeting the requirements of Customers. 

  

	C.	Except as otherwise agreed to in writing by the parties, Business Development Partner is responsible for the marketing and support of its services offering which incorporates the
Services purchased hereunder. 

  
 5. PREREQUISITES

  

	A.	Business Development Partner must have an active U.S. Business Development Partner Agreement and an HP AWDP Addendum with HP in effect at all times. 

  

	B.	Business Development Partner’s financials must be approved by HP and Business Development Partner must obtain a minimum credit limit of five thousand dollars ($5,000).

  

	C.	To be eligible for this AWDP Addendum, Business Development Partner shall have achieved minimum annual sales of (i) Eligible HP Products in the amount of fifty thousand dollars
($50,000), or (ii) minimum purchase of HP parts for Eligible HP Products in the amount of seven thousand five hundred dollars ($7,500). 

  

	6.	BUSINESS DEVELOPMENT PARTNER REQUIREMENTS 

  
 Business Development Partner requirements to perform service are set forth in the SPA Program Guide and additional terms listed in this section as
follows: 
  

	A.	Business Development Partner Training Requirements 

  

	1.	Business Development Partner and Accredited Technicians shall adhere to all HP training requirements, policies and processes, including adherence to cancellation and refund
policies. 

	2.	Business Development Partner must have one (1) Accredited Technician per service location. 

  

	3.	Business Development Partner must have one (1) Accredited Integration Specialist per company. 

  

	4.	Business Development Partner must have one (1) HP Accredited System Engineer per company. This training requirement can be waived for partners that will not be performing service on
industry Standard Servers and Storage. 

  

	5.	All technicians who service HP product must be accredited on the product being serviced. Service training, tests and authorization(s) completed by Accredited Technicians shall be
the sole financial responsibility of Business Development Partner. 

  

	6.	Only Accredited Technicians may provide Support for Eligible HP Products and call HP for remote technical assistance. 

  

	7.	Service training, tests, certification(s) and authorization(s) required to provide support are specific to each Eligible HP Product or family of Eligible HP Products.

  

	8.	Service training, tests certification(s) and authorization requirements to provide Support for each Eligible HP Product and related policies and processes shall be set forth in the
HP Partnership web site at http:/loartner.americas.hp.com, HP Channel Services Network web site at http:/lwww,hp.com/partners/csn and the SPA Program Guide. 

  

	9.	Technicians will no longer be authorized to service Eligible HP Products when they leave the employment of the Business Development Partner, unless Other Business Development
Partner actively participating in the AWDP Program subsequently hires them. 

  

	10.	Business Development Partner shall inform HP when any Accredited Technician is no longer employed by the Business Development Partner. 

  
 B. Requirements for the provision of Warranty Service 
  

	1.	Business Development Partner shall only be eligible to receive free parts and labor reimbursement for repairs performed on Eligible HP Products during the warranty term of Eligible
HP Products. Additional qualifying factors may be necessary based on specific product authorization. 

  

	2.	Business Development Partner will receive labor reimbursement based on standard HP service-provider rates as set forth on the Partnership Website and the Channel Services Network
website at http://www.hp.com/partnersIcsn. 

  

	3.	Business Development Partner shall submit warranty claims for parts replacement and labor reimbursement using the standard HP electronic claims process set forth in the SPA Program
Guide. 

  

	4.	Business Development Partner understands that after the warranty period, Business Development Partner will not receive parts or labor reimbursements when performing service.

  

	5.	Business Development Partner understands that free parts provided for parts replacement may be used for warranty repairs only. 

  

	6.	Business Development Partner understands that the warranty applicable for each Eligible HP Product varies by Product. 

  

	7.	Business Development Partner understands that Eligible HP Products that require repair and are under warranty may be covered by a repair or unit exchange strategy.

  

	8.	Business Development Partner shall adhere to all HP part and labor reimbursement processes set forth in the SPA Program Guide. 

  

	9.	Business Development Partner must have a documented technical and corresponding management escalation path. 

  

	10.	Business Development Partner must appoint an AWDP Program Primary Contact to serve as primary representative for the delivery of Services. The Business Development Partner’s
AWDP Program Primary Contact must be available at all times when HP’s personnel are at Customer’s premises or designate an alternative with the same level of authority and AWDP Program knowledge in the event of unavailability.

  

	11.	Business Development Partner must have Internet access, a web page and an email address. 

  

	12.	Business Development Partner must maintain regular hours of operation for the service of HP products. 

  

	13.	If the Business Development Partner is listed on the HP partner locator, Business Development Partner must accept all requests for warranty service on product it is
authorized to repair or replace, whether or not the product was purchased from AWDP. 

  

	14.	Business Development Partner shall not subcontract any services performed on behalf of HP to a de-authorized Business Development Partner. 

	15.	Business Development Partner who has been de-authorized as an AWDP shall only be re-authorized as specifically set forth in the SPA Program Guide. 

  

	16.	Business Development Partner understands that HP will not provide parts and labor reimbursements for repairs to Eligible HP Products that are caused by: 

  

	(1)	refill of toner or ink cartridges; 

  

	(2)	use of parts that are not refurbished or supplied by HP; 

  

	(3)	visible abuse, misuse, tampering or shipping damages; or 

  

	(4)	use of Eligible HP Products with products, media or software not intended to be used with Eligible HP Products as specified within the user manual that accompanies Eligible HP
Products when first purchased by customer. 

  

	D.	Requirements for the provision of replacement parts used for Warranty Service: 

  

	1.	Business Development Partner will use only HP genuine spare parts acquired from HP or from one of HP’s Authorized Parts Resellers (APRs) when performing warranty service.

  

	2.	Business Development Partner shall receive a discount on parts for Eligible HP Products as listed on HP’s Parts Price List available through http://partsdirect.hp.com
and CSN through http://www.hp.com/pannerslcsn only if Business Development Partner has an Accredited Technician who has completed service training, tests and authorization(s) required to provide Support for Eligible HP Product to be repaired.

  

	3.	Business Development Partner must return defective spare parts to HP within fifteen (15) days from the date the new exchange HP spare part is shipped to receive full credit. Parts
returned between fifteen (15) days and thirty (30) days are subject to a restocking fee. Parts returned after thirty (30) days shall be returned to the AWDP and charged to their account. 

  

	4.	Business Development Partner understands that Eligible HP Product parts purchased for HP Products are warranted as set forth in the SPA Program Guide. 

  

	5.	Business Development Partner may use HP’s spare parts inventory guidelines in HP Partnership Web and HP CSN to determine the parts inventory level Business Development Partner
should maintain. Notwithstanding the foregoing, Business Development Partner shall be solely responsible for determining the quantity and variety of parts in the inventory based on their assessment of its customers’ warranty service needs and
requirements and for management of that spare parts inventory. 

  

	6.	Business Development Partner may return unused parts purchased which are unopened and in resale condition within ninety (90) days from the date of purchase. Acceptance of such parts
and issuance of a return credit will be contingent upon the Business Development Partner’s compliance with the
requirements of this section and presentation of an invoice, order, or other documentation that substantiates Business Development Partner’s . original purchase transaction. In the event that a refund is due to Business Development Partner, HP
will first adjust Business Development Partner’s account to offset any amounts owed to HP. HP will then credit Business Development Partner’s parts accounts for any remaining balance due. 

  

	7.	In the event Business Development Partner has excess parts not otherwise returnable under this section, Business Development Partner may contact HP, and HP, at its sole discretion
and depending upon HP’s then current need for such parts, may negotiate repurchase of such parts under mutually agreeable terms. 

  

	8.	Business Development Partner must have the ability to maintain a physical inventory of spare parts. D. Requirements for the provision of Repair Service: 

  

	1.	Business Development Partner must keep warranty service customer updated on the status of the warranty service whenever there is a change in status after the customer makes initial
contact requesting warranty service from the Business Development Partner. 

  

	2.	Business Development Partner may only designate HP’s service organization or other participants in the AWDP Program to perform warranty repair service in the event that (1)
Business Development Partner is unable to repair Eligible HP Products, (2) Products that require repair are outside the scope of the AWDP Program, or (3) Business Development Partner has limited capability to provide the warranty repair service
required by customer or (4) any other limitations set forth in the SPA Program Guide. 

  

	3.	Business Development Partner shall not submit parts and labor warranty claims for an Eligible HP Product repair request that has been actually performed by either HP or other
participants in the AWDP program. 

  

	4.	A party who has been de-authorized as art AWDP shall only be re-authorized as specifically set forth in the SPA Program Guide. 

  

	5.	Business Development Partner must have ability to perform carry-in and on-site service. 

	6.	Business Development Partner must maintain an accurate and up-to-date HP partner profile in HP’s electronic systems. 

  
 7. HP RESPONSIBILITIES 
  
 HP shall provide Business Development Partner with up to date Information Resources required by Business Development Partner to perform
responsibilities under the AWDP Program and this AWDP Addendum. 
  

	8.	BUSINESS DEVELOPMENT PARTNER INDEMNIFICATION 

  

	A.	Business Development Partner agrees to defend, indemnify and hold harmless HP, its employees, agents, or subcontractors against any claim, suit, proceeding, including those based on
contract or tort, brought by a third party, including Customers, arising out of bodily injury, death or damage to personal property caused by Business Development Partner or its subcontractors (excluding HP) when providing Business Development
Partner’s services offering (excluding Services) to Customers. Business Development Partner agrees to pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim, including reasonable
attorney’s fees incurred by HP. 

  

	B.	Business Development Partner will defend and hold harmless HP, its employees, agents, or subcontractors against any claims arising out of or relating to Business Development
Partner’s infringement of any patents, trade secrets, copyrights, trademarks, service marks or trade names alleged to have occurred, related to Business Development Partner’s services to Customers. Business Development Partner agrees to
pay all damages and costs awarded with respect to such claim or agreed to in any settlement of that claim. 

  

	C.	HP will provide Business Development Partner with notice of a claim, the right to control the defense against such claim and related settlement negotiations, and reasonable
cooperation from HP at Business Development Partner’s expense. 

  
 9. AUDIT 
  

	A.	In addition to the audit requirements set forth in the Business Development Agreement, HP may audit Business Development Partner to determine compliance with the terms and
conditions set forth in the AWDP Addendum and the terms and conditions set forth in the SPA Program Guide. 

  

	B.	Business Development Partner is expected to maintain records of warranty repair events including repair date, customer name, contact name, customer address and phone number, model
number, serial number and description of the product repaired, part number(s) used in the repair, technician name(s) and ID number(s), name of the data entry person inputting this information, notes describing the failure and the repair, the name,
address and phone number with contact name of the subcontractor (if used) and proof-of-purchase for the product from the customer. 

  

	C.	Upon HP’s request, Business Development Partner shall return HP spare parts used for repairs of Eligible HP Products under evaluation within fifteen (15) days for HP’s
review. 

  

	D.	If HP’s audit findings indicate that more than five percent (5%) of warranty claims or customer satisfaction surveys submitted for activities performed under the AWDP Addendum
are fraudulent or invalid, or that any term and condition within the AWDP Addendum has been violated, Business Development Partner shall be obligated to reimburse HP for all reasonable actual costs associated with the audit and with the violation of
the AWDP Addendum 

  

	E.	HP may invoice Business Development Partner or debit Business Development Partner’s HP parts account for all improperly claimed labor reimbursements and HP parts, or for other
amounts imposed as a result of HP’s audit findings. 

  

	F.	HP may allow Business Development Partner thirty (30) days to cure a violation revealed by an HP audit. If Business Development Partner fails to cure the violation or’rf a
similar violation occurs during that thirty (30) day period, HP may invoke the termination provisions of the Agreement and/or this AWDP Addendum. 

  

10. COMPLIANCE 
  

	A.	HP reserves the right to determine at any time whether Business Development Partner can adequately perform warranty and hardware repair service on Eligible HP Products.

  

	B.	Business Development Partner agrees to provide Support to Customers at a level that meets the HP quality standards set forth in the SPA Program Guide. Failure to do so may result in
the invocation of the termination provisions of this AWDP Addendum. 

  

	C.	Business Development Partner shall comply with all policies and processes of Service Notes on Eligible HP Products set forth on the Partnership Website, HP Channel Services Network
web site at http://www.hp.com/partners/csn and the SPA Program Guide. Failure to do so may result in HP’s invocation of the termination provisions of the Agreement and/or this AWDP Addendum. 

  

	D.	Business Delivery Partner shall be fully responsible for Accredited Technicians’ compliance with the requirements and limitations set forth in the AWDP Addendum and the SPA
Program Guide. 

  

	E.	Upon receipt of notice from HP regarding technician non-compliance with the AWDP Addendum and/or SPA Program Guide, Business Development Partner will take immediate steps to assure
technician compliance with the AWDP Addendum and/or SPA Program Guide. Failure to do so may result in HP’s invocation of the termination provisions of the Agreement and/or this AWDP Addendum. 

	F.	HP reserves the right to de-authorize Accredited Technicians for non-compliance with the terms and conditions of the AWDP Addendum or the SPA Program Guide.

  

	G.	Without limiting the foregoing, Business Development Partners specifically agrees to follow standard business practices, to comply with all applicable laws, regulations and program
rules and to see a high level of customer satisfaction in delivering the services to HP customers. 

  

	11.	GENERAL 

  
 Business Development Partner agrees not to solicit, or make offers of employment to or enter into consultant relationships with, employees or consultants
of HP if such person was involved, directly or indirectly, in the performance of this AWDP Addendum, within a one (1) year period of the cessation of such employment or consultant relationship; provided, however, that nothing contained herein will
prevent a party from hiring any such employee or consultant who responds to a general hiring program conducted in the ordinary course of business or who approaches such party on a wholly unsolicited basis. 
  

	12.	TERM AND TERMINATION 

  

	A.	Business Development Partner’s appointment shall commence on the Effective Date indicated within the approval notification issued from HP to Business Development Partner.
Business Development Partner’s appointment shall terminate, unless otherwise terminated as set forth herein, upon termination or expiration of the Agreement. At HP’s discretion, Business Development Partner’s participation may
be renewed upon expiration of this AWDP Addendum. 

  

	B.	Either Party may terminate this AWDP Addendum (1) without cause upon thirty (30) days prior written notice to the other Party; or (2) with cause upon fifteen (15) days prior written
notice to the other Party. Termination of this AWDP Addendum may affect the Agreement or other distribution or resale agreement or addenda between HP and Business Development Partner. 

  

	C.	Upon termination or expiration of the Agreement or this AWDP Addendum for any reason, Business Development Partner shall immediately cease representing itself as a seller of HP
Services and shall immediately cease any activity permitted by this AWDP Addendum. 

  

	D.	Upon termination, non-compliance, or expiration of this AWDP Addendum for any reason, all licenses, if any, granted hereunder shall automatically and immediately terminate. Business
Development Partner shall immediately return to HP at Business Development Partner’s expense all free-of-charge materials provided to Business Development Partner by HP for the sale and support of HP Services. 

  
 Your signature below indicates acceptance of the terms and conditions of this
addendum. 
  
 This document must be signed by an officer of the
company. 
  
 END HP U.S. BUSINESS DEVELOPMENT PARTNER
AGREEMENT - AUTHORIZED WARRANTY DELIVERY 
 PARTNER (AWDP) ADDENDUMSTOCK PURCHASE AGREEMENT

 Exhibit 10.22 
  
 STOCK PURCHASE AGREEMENT 
  
 This STOCK PURCHASE AGREEMENT (the “Agreement”) is made as of the 31st day of January, 2005 by and between Maximum Ventures, Inc., a New York corporation having its offices at 1175 Walt Whitman Road, Suite 100, Melville, New York
11747 (“Seller”), Computer Software Innovations, Inc., a South Carolina corporation having offices at 1661 East Main Street, Easley, South Carolina 29640 (the “Buyer”); and Gottbetter & Partners, L.P., having offices at 488
Madison Avenue, 12th Floor, New York, NY 10022 (the “Escrow Agent”). 
  
 WHEREAS, Seller is the beneficial and record owner of 13,950,000 shares (the
“Shares”) of VerticalBuyer, Inc., a Delaware corporation (the “Company”) common stock, par value $0.001 per share, which collectively represent approximately Seventy Seven Percent (77%) of the Company’s outstanding common
stock (the “Seller’s Common Stock”). 
  
 WHEREAS, Abraham Mirman
(“Mirman”) is the President, Chief Executive Officer and sole Director, and Chris Kern (“Kern”) is the Secretary and Chief Financial Officer of the Company (collectively, “Company Management”). 
  
 WHEREAS, Seller desires to sell, and Buyer desires to purchase from Seller, the Seller’s
Common Stock. 
  
 THE PARTIES HEREBY AGREE AS FOLLOWS: 
  

	1.	Purchase and Sale of Stock. Subject to the terms and conditions of this Agreement, and in reliance upon the representations and warranties and covenants contained herein,
Buyer hereby agrees to purchase from Seller, and Seller agrees to sell to Buyer, the Seller’s Common Stock, or an aggregate of Thirteen Million Nine Hundred Fifty Thousand (13,950,000) shares, for an aggregate purchase price of Four Hundred
Fifty Thousand Dollars ($450,000) (the “Purchase Price”). In addition to the Purchase Price, Buyer shall pay to Seller Twenty Thousand Dollars ($20,000.00) in legal fees and expenses upon the Closing (the “the Legal Fees”).

  

	2.	Closing. 

  

	 	(a)	The closing of the transactions contemplated hereunder (the “Closing”) shall take place by courier of documents delivered to Escrow Agent on such date and time as Seller
and Buyer may mutually agree upon (the “Closing Date”), but in no event shall the Closing be later than February 2, 2005, unless the parties mutually agree to extend the closing deadline to a later date. 

  

	 	(b)	Not less than one (1) business day prior to the Closing (unless waived by Seller and Buyer): 

  

	 	(i)	Seller shall transfer to Escrow Agent, good and marketable title to the Seller’s Common Stock, free and clear of any and all liens, claims, encumbrances and adverse interests
of any kind, by delivering to Escrow 

 Agent the certificates representing the Seller’s Common Stock in negotiable form, duly endorsed in
blank, or with stock transfer powers guaranteed by a member in Medallion Guaranty attached thereto; 
  

	 	(ii)	Seller shall cause Mirman and Kern to deliver to Escrow Agent their resignations as officers and directors of the Company and their written appointment of one or more persons
designated by Buyer as successor directors; 

  

	 	(iii)	Seller shall cause to be made available the books and records of the Company to Buyer and deliver to Escrow Agent a certificate of the Company’s Secretary as to the available
minutes of meetings of the Company’s Board of Directors and Shareholders; 

  

	 	(iv)	Seller shall cause the Company’s transfer agent to deliver to Escrow Agent a certified copy of the stock ledger of the Company listing every shareholder of record as of the
most recent practicable date; 

  

	 	(v)	Seller shall deliver to Escrow Agent a certificate of its Secretary with respect to resolutions of its Board of Directors of Seller approving this Agreement and authorizing Seller
to sell the Shares to Buyer pursuant to the terms hereof and identifying those persons authorized to act on behalf of Seller with respect to this Agreement and the transactions described herein; 

  

	 	(vi)	Buyer shall deliver to Escrow Agent a certificate of its Secretary with respect to resolutions of its Board of Directors approving this Agreement and authorizing the purchase of the
Shares by Buyer pursuant to the terms hereof and identifying those persons authorized to act on behalf of Buyer with respect to this Agreement and the transactions described herein; and 

  

	 	(vii)	Buyer shall deliver to Escrow Agent the Purchase Price and Legal Fees by delivering a wire transfer of immediately available U.S. funds for the full amount of the Purchase Price,
the Legal Fees plus all wire transfer fees but less an amount equal to the offsets to the Purchase Price set forth on Exhibit 4(c) attached hereto, to Gottbetter & Partners, L.P. pursuant to wire transfer instructions to be provided thereby to
Buyer and Seller. 

  
 (The items to be delivered to
the Escrow Agent described in Section 2(b)(i) through (vii) above, are collectively referred to as the “Closing Materials”). 
  

	 	(c)	As soon as practicable following (1) the execution of this Agreement, (2) the deliver of the Closing Materials to Escrow Agent, and (3) the satisfaction of the Closing Conditions
(defined herein), Escrow Agent shall (a) use its best efforts to distribute the Purchase Price and Legal Fees to (i) the Company’s creditors listed in Exhibit 4(i) in the amounts listed under the caption “Settlement Payments” (the

  

 2 

 “Settlement Payments”), and (ii) the balance to Seller, and (b) deliver the items described in
(b)(i), (ii), (iii), (iv) and (v) above to Buyer. It is understood by the parties that no monies will be deducted from the Purchase Price other than in accordance with this paragraph. 
  

	 	(d)	At any time and from time to time after the Closing, the Parties shall duly execute, acknowledge and deliver all such further assignments, conveyances, instruments and documents,
and shall take such other action consistent with the terms of this Agreement to carry out the transactions contemplated by this Agreement. Without limiting the foregoing, Seller agrees that it shall cause Company Management to execute such
certificates, auditor representation letters and other representations (“Certifications”) as Buyer may reasonably request in order to prepare and file the Company’s future reports with the Securities and Exchange Commission (the
“SEC”), including the Company’s Annual Report on Form 10-KSB for the year ended December 31, 2004 (the “Company Form 10-KSB”), and to facilitate the Company’s auditor’s preparation of the financial statements and
its report related thereto for the year ended December 31, 2004. Such Certifications shall specifically include (a) certificates of Company Management with respect to the Company’s Form 10-KSB comparable to those certifications of the chief
executive officer and chief financial officer of a registrant required by the SEC or otherwise by law to accompany a Form 10-KSB or Form 10-K filed with the SEC and (b) a representation letter for the benefit of the Company’s auditor
substantially in the form attached hereto as Exhibit 2(d). Any Certifications shall treat only periods and events prior to Closing. 

  

	3.	Representations and Warranties of Buyer. Buyer hereby makes the following representations and warranties to Seller, none of which shall survive closing:

  

	 	(a)	Buyer has the requisite power and authority to enter into this Agreement and to consummate the transactions contemplated hereby and otherwise to carry out its obligations hereunder.

  

	 	(b)	The Seller’s Common Stock is being acquired by Buyer solely for investment for Buyer’s own account, not as a nominee or agent, and not with a view to the resale or
distribution of any part thereof; and, further, Buyer will not sell or transfer such Seller’s Common Stock to the public unless covered by a registration statement or an exemption therefrom. 

  

	 	(c)	Buyer represents and warrants that Buyer is an investor experienced in the evaluation of businesses similar to the Company, has such knowledge and experience in financial and
business matters as to be capable of evaluating the merits and risks of this investment, and has had access to all information respecting the Company that Buyer has requested. 

  

	4.	Representations and Warranties of Seller. Seller hereby makes the following representations and warranties to Buyer, all of which shall survive the Closing for a

  

 3 

 period of one (1) year (except for those contained in subsection (k) below, which shall survive a period
of two (2) years): 
  

	 	(a)	The Company is a corporation duly organized, and is validly existing and in good standing under the laws of the State of Delaware. The Company has the corporate power to own its
properties and to carry on its business as now being conducted and as proposed to be conducted and is duly qualified to do business and is in good standing in each jurisdiction in which the failure to be so qualified and in good standing would have
a material adverse effect on the Company. Seller has delivered a true and correct copy of the Company’s certificate of incorporation, certificate of amendment, certificate of good standing and by-laws or other charter documents, as applicable,
to Buyer, certified by the Company’s Secretary. The Company is not in violation of any of the provisions of its certificate of incorporation or bylaws or equivalent organizational documents. The Company has no subsidiary.

  

	 	(b)	The Company has authorized capital stock consisting of 50,000,000 shares of common stock, $0.001 par value per share (the “Common Stock”) and 5,000,000 shares of preferred
stock, $.001 per value per share (the “Preferred Stock”), of which 18,141,667 shares of Common Stock and no shares of Preferred Stock are presently issued and outstanding. 

  

	 	(c)	The Company has previously granted options to purchase shares (the Option Shares”) of its common stock at $1 per share, issued under its 2000 Non-statutory Stock Option Plan
and consulting agreements, all of which have expired. The Company has no other outstanding securities that are or can be convertible, exercisable or exchangeable into additional shares of its capital stock, and further, the Company has no obligation
to issue any of its capital stock pursuant to outstanding agreements, written or otherwise. All warrants to purchase Company common stock and the Company’s obligation to issue shares of the Company’s common stock to Jackson Steinem, Inc.
have been satisfied and are no longer obligations of the Company. There are no contracts, agreements or understandings between the Company and any person granting such person the right to require the Company to file a registration statement under
the Securities Act of 1933, as amended, with respect to any securities of the Company or to require the Company to include any such securities in any future registration statement of the Company. 

  

	 	(d)	There is no private or governmental action, suit, proceeding, claim, arbitration or investigation pending before any agency, court or tribunal, foreign or domestic, or, to the
knowledge of the Seller, threatened against the Company or any of its properties or any of its officers or directors (in their capacities as such). There is no judgment, decree or order against the Company that could prevent, enjoin, alter or delay
any of the transactions contemplated by this Agreement. 

  

 4 

	 	(e)	The Company has complied with, is not in violation of, and has not received any notices of violation with respect to, any federal, state, local or foreign statute, law or regulation
with respect to the conduct of its business, or the ownership or operation of its business. 

  

	 	(f)	The Seller has made available to Buyer records of all meetings of directors and shareholders or actions by written consent since the time of incorporation of the Company.

  

	 	(g)	Except for the tax years set forth on Exhibit 4(g), attached hereto, the Company has properly filed all tax returns required to be filed and has paid all taxes shown thereon to be
due. To the knowledge of Seller, all tax returns previously filed are true and correct in all material respects. Seller and Purchaser agree that Purchaser shall, in a reasonable time after closing, cause to be filed all tax returns for the tax years
set forth on Exhibit 4(g), and Seller agrees to pay any amounts due thereon. 

  

	 	(h)	Mirman is the sole director of the Company and Kern and Mirman are the sole officers and employees of the Company. 

  

	 	(i)	Those creditors listed in Exhibit 4(c) attached hereto (the “Creditors”) are the only individuals or entities with any claims against the Company. The Company does
not have any obligations or liabilities of any nature (matured or unmatured, fixed or contingent) other than those listed in Exhibit 4(c). The claims of all of the Creditors will be paid or released at or before the Closing from the Purchase
Price as Settlement Payments. 

  

	 	(j)	All of the business and financial transactions of the Company from January 1, 2004 to present have been fully and properly reflected in the books and records of the Company applying
accounting principles, and in a manner, consistent with prior accounting periods. 

  

	 	(k)	The Company is current with its reporting obligations under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). To Seller’s knowledge, none of the
reports, statements or documents filed by the Company under the Exchange Act contain any misstatements of material fact or omit to state a material fact necessary to make the statements made therein not misleading other than those relating to an
overstatement of warrants and options made in the September 30, 2004 Form 10-QSB. To Seller’s knowledge, there has not occurred any material adverse change, or any development involving a prospective material adverse change, in the condition,
financial or otherwise, or in the earnings, business or operations of the Company, from that set forth in the Company’s Annual Report on Form 10-KSB for the fiscal year ended December 31, 2003. 

  

	 	(l)	The Seller’s Common Stock, when sold to Buyer, will be free and clear of all liens, claims, encumbrances, and charges, except for the restrictions on transfer

  

 5 

 referenced in Section 4(o) below. The Seller’s Common Stock represents approximately 77% of the
total number of shares of voting securities of the Company issued and outstanding. 
  

	 	(m)	Seller has the legal right to enter into and to consummate the transactions contemplated hereby and otherwise to carry out its obligations hereunder. This Agreement has been duly
authorized, executed and delivered by the Seller. 

  

	 	(n)	The Seller’s Common Stock is being sold to Buyer in reliance upon a non-statutory exemption from the registration requirements of the Securities Act of 1933, as amended, and
the transfer thereof is not subject to such requirements. 

  

	 	(o)	The Seller’s Common Stock, when transferred, will contain restrictive legends and will be subject to restrictions on transfer relating to the exemption from securities
registration referenced in Section 4(n) above. 

  

	 	(p)	This Agreement constitutes a valid and legally binding obligation of Seller and neither the execution of this Agreement, nor the consummation of the transactions contemplated
herein, will constitute a violation of or default under, or conflict with, any judgment, decree, statute or regulation of any governmental authority applicable to Seller or the Company or any contract, commitment, agreement or restriction of any
kind to which Seller or the Company is a party or by which their assets are bound. The execution and delivery of this Agreement does not, and the consummation of the transactions described herein will not, violate applicable law, or any mortgage,
lien, agreement, indenture, lease or understanding (whether oral or written) of any kind outstanding relative to Seller or the Company. 

  

	 	(q)	All representations, covenants and warranties of Seller contained in this Agreement shall be true and correct on and as of the Closing Date with the same effect as though the same
had been made on and as of such dates. Any and all schedules and exhibits attached hereto or provided to Buyer in conjunction with execution of this Agreement shall likewise be true and correct as of the Closing Date, and if there are any changes
therein and such changes are approved by Buyer, the same shall be amended or supplemented as appropriate, so that they shall be true as of the Closing Date and the date the Closing Conditions have been satisfied. 

  

	5.	Closing Conditions. The obligation of the Escrow Agent to deliver the Settlement Payments to the Creditors and the balance of the Purchase Price and Legal Fees to the Seller,
and the certificates representing the Seller’s Common Shares and other items required by Section 2 to Buyer, is subject to the fulfillment of each of the following conditions (the “Closing Conditions”), any of which may be waived by
the Buyer, in writing, in its sole discretion: 

  

	 	(i)	Seller obtains resignations of all officers and directors of the Company and delivers same to Escrow Agent; 

  

 6 

	 	(ii)	Delivery of the Company’s books and records to Buyer, receipt of which is hereby acknowledged; 

  

	 	(iii)	Copies of releases signed by, or other proof of payment to, each of the Company’s Creditors have been deliver to Escrow Agent; 

  

	 	(iv)	There will be no liabilities of the Company; 

  

	 	(v)	There have been no changes in the Company’s business or capitalization between the date of signing this Agreement and the date the Closing Conditions have been satisfied, other
than as required herein; 

  

	 	(vi)	Seller shall have performed and satisfied all covenants and conditions required by this Agreement to be performed or satisfied by them; 

  

	 	(vii)	No action or proceedings shall have been instituted or threatened prior to or at the Closing Date before any court or governmental body or authority pertaining to the Company, the
acquisition by Buyer of the Seller’s Common Stock or the proposed merger of Buyer into the Company and related transactions, the result of which could prevent or make illegal the consummation of such transactions. 

  

	6.	Finder’s Fee. The parties acknowledge that no person is entitled to receive a finder’s fee in connection with this Agreement. 

  

	7.	Terms of Escrow. As soon as practicable following (i) the execution of this Agreement; (ii) Escrow Agent’s receipt of the Purchase Price and Legal Fees; (iii) Escrow
Agent’s receipt of the Closing Materials; and (iv) the fulfillment of each of the Closing Conditions, unless waived in accordance herein, and in all events on or before the Closing Date, the Escrow Agent shall deliver the Settlement Payment to
the Creditors, deliver the balance of the Purchase Price and Legal Fees to the Seller and make the deliveries required by Section 2 to Buyer. 

  

	8.	Duties and Obligations of the Escrow Agent. 

  

	 	(a)	Buyer and Seller agree that as between Buyer and Seller the duties and obligations of Escrow Agent are only such as are herein specifically provided and no other. Escrow Agent shall
have no liability to Seller or Buyer except as a direct result of its negligence or willful misconduct. 

  

	 	(b)	Escrow Agent may consult with counsel of its choice, and shall not be liable for any action taken, suffered or omitted by it in accordance with the advice of such counsel.

  

	 	(c)	Escrow Agent shall not be bound in any way by the terms of any other agreement to which Seller and Buyer are parties, whether or not it has knowledge thereof, and Escrow Agent shall
not in any way be required to determine whether or not 

  

 7 

 any other agreement has been complied with by Seller and Buyer, or any other party thereto. Escrow Agent
shall not be bound by any modification, amendment, termination, cancellation, rescission or supersession of this Agreement unless the same shall be in writing and signed jointly by Seller and Buyer, and agreed to in writing by the Escrow Agent.

  

	 	(d)	If Escrow Agent shall be uncertain as to its duties or rights hereunder or shall receive instructions, claims or demands which, in its opinion, are in conflict with any of the
provisions of this Agreement, it shall be entitled to refrain from taking any action, other than to keep safely all property held in escrow or to take certain action, until it shall be directed otherwise in writing by Seller and Buyer or by a final
judgment of a court of competent jurisdiction. 

  

	 	(e)	Escrow Agent shall be fully protected in relying upon any written notice, demand, certificate or document which it, in good faith, believes to be genuine. Escrow Agent shall not be
responsible for the sufficiency or accuracy of the form, execution, validity or genuineness of documents or securities now or hereafter deposited hereunder, or of any endorsement thereon, or for any lack of endorsement thereon, or for any
description therein; nor shall Escrow Agent be responsible or liable in any respect on account of the identity, authority or rights of the persons executing or delivering or purporting to execute or deliver any such document, security or
endorsement. 

  

	 	(f)	Escrow Agent shall not be required to institute legal proceedings of any kind and shall not be required to defend any legal proceedings which may be instituted against it or in
respect of the distribution of the Purchase Price and Legal Fees. 

  

	 	(g)	If Escrow Agent at any time, in its sole discretion, deems it necessary or advisable to relinquish custody of the Purchase Price, it may do so by delivering the same to any other
escrow agent agreeable to Seller and Buyer and, if no such escrow agent shall be selected within three days of the Escrow Agent’s notification to Seller and Buyer of its desire to so relinquish custody of the Purchase Price, then the Escrow
Agent may do so by delivering the Purchase Price to the clerk or other proper officer of a court of competent jurisdiction as may be permitted by law. The fee of any court officer shall be borne by Seller and Buyer. Upon such delivery, the Escrow
Agent shall be discharged from any and all responsibility or liability with respect to the Purchase Price and this Agreement. 

  

	 	(h)	This Agreement shall not create any fiduciary duty on Escrow Agent’s part to Seller and Buyer, nor disqualify Escrow Agent from representing either party hereto in any dispute
with the other, including any dispute with respect to the Purchase Price. 

  

	 	(i)	Escrow Agent represents that it is presently acting as counsel to Seller. The parties agree that the Escrow Agent’s engagement as provided for herein is not and shall not be
objectionable for any reason. 

  

 8 

	 	(j)	Upon the performance of this Agreement, Escrow Agent shall be deemed released and discharged of any further obligations hereunder. 

  

	9.	Escrow Agent Indemnification. 

  

	 	(a)	Seller hereby agrees to indemnify and hold the Escrow Agent free and harmless from any and all losses, expenses, liabilities and damages (including but not limited to reasonable
attorney’s fees, and amounts paid in settlement) resulting from claims asserted by Buyer against the Escrow Agent with respect to the performance of any of the provisions of this Agreement. 

  

	 	(b)	Buyer hereby agrees to indemnify and hold the Escrow Agent free and harmless from and against any and all losses, expenses, liabilities and damages (including but not limited to
reasonable attorney’s fees, and amounts paid in settlement) resulting from claims asserted by Seller against Escrow Agent with respect to the performance of any of the provisions of this Agreement. 

  

	 	(c)	Seller and Buyer hereby agree to, jointly and severally, indemnify and hold Escrow Agent harmless from and against any and all losses, damages, taxes, liabilities and expenses that
may be incurred by Escrow Agent, arising out of or in connection with its acceptance of appointment as Escrow Agent hereunder and/or the performance of its duties pursuant to this Agreement, including, but not limited to, all legal costs and
expenses of Escrow Agent incurred defending itself against any claim or liability in connection with its performance hereunder, provided that Escrow Agent shall not be entitled to any indemnity for any losses, damages, taxes, liabilities or expenses
that directly result from its willful misconduct, gross negligence or breach of this Agreement. 

  

	 	(d)	In the event of any legal action between the parties to this Agreement to enforce any of its terms, the legal fees of the prevailing party and the Escrow Agent shall be paid by the
party(ies) who did not prevail. 

  

	10.	Termination. 

  

	 	(a)	Termination by Mutual Agreement. This Agreement may be terminated at any time by mutual consent of the parties hereto, provided that such consent to terminate is in writing
and is signed by each of the parties hereto. 

  

	 	(b)	Termination for Failure to Close. This Agreement may be terminated by written notice from one party to the other party and to the Escrow Agent after the Closing Date if the
Closing of the subject transaction shall not have occurred on or before the Closing Date. If said Agreement is terminated pursuant to the above, the Escrow Agent shall promptly remit the funds it holds in escrow to Buyer. 

 

	 	(c)	Termination by Operation of Law. This Agreement may be terminated by any party hereto if there shall be any statute, rule or regulation that renders consummation of the
transactions contemplated herein illegal or otherwise 

  

 9 

 prohibited, or a court of competent jurisdiction or any government (or governmental authority) shall have
issued an order, decree or ruling, or has taken any other action restraining, enjoining or otherwise prohibiting the consummation of such transactions and such order, decree, ruling or other action shall have become final and nonappealable.

  

	 	(d)	Termination for Failure to Perform Closing Conditions. This Agreement may be terminated prior to the Closing Date: 

  

	 	(i)	by Seller: (1) if any of the representations and warranties made in this Agreement by the Buyer shall not be materially true and correct, when made or at any time prior to
consummation of the transactions contemplated herein as if made at and as of such time; (2) if any of the Closing Conditions of Buyer set forth in Section 5 herein have not been fulfilled in all material respects promptly and practically after the
execution of this Agreement; (3) if the Buyer shall have failed to observe or perform any of its material obligations under this Agreement; or (4) as otherwise set forth herein; or 

  

	 	(ii)	by the Buyer: (1) if any of the representations and warranties made in this Agreement by the Seller shall not be materially true and correct, when made or at any time prior to
consummation of the transactions contemplated herein as if made at and as of such time; (2) if any of the Closing Conditions of Seller set forth in Section 5 herein have not been fulfilled in all material respects promptly and practically after the
execution of this Agreement; (3) if the Seller shall have failed to observe or perform any of its material obligations under this Agreement; or (4) as otherwise set forth herein; or 

  

	 	(iii)	by a party, if the Closing Conditions imposed upon the other party have not been satisfied within three (3) weeks from the date of this Agreement. 

  

	 	(e)	Effect of Termination or Default Remedies. In the event of termination of this Agreement as set forth above in 10(a), (b), (c) and (d)(i), this Agreement shall forthwith
become void and there shall be no liability on the part of any party hereto. In such event the Purchase Price shall be returned to Buyer, the certificates representing the Seller’s Common Stock shall be returned to Seller and the other
materials and instruments deposited with the Escrow Agent shall be returned to the party making deposit thereof. A termination of this Agreement under Section 10(d)(ii) or (iii) shall not relieve any party from liability for damages actually
incurred as a result of such party’s breach of any term or provision of this Agreement. In the event that any party shall fail or refuse to consummate the transactions contemplated herein or if any default under, or beach of any representation,
warranty, covenant or condition, of this Agreement on the part of any party (the “Defaulting Party”) shall have occurred, and thereby results in a failure to consummate the transactions contemplated herein, then in

  

 10 

 addition to the other remedies provided herein and by law, the non-defaulting party (the
“Non-Defaulting Party”) shall be entitled to seek and obtain money damages from the Defaulting Party. The Non-Defaulting Party shall be entitled to obtain from the Defaulting Party court costs and reasonable attorneys’ fees incurred
in connection with or in pursuit of enforcing the rights and remedies provided hereunder. If the Defaulting Party shall be the Seller, the Buyer shall also be entitled to the remedy of specific performance or such other remedies as may be available
in equity. 
  

	11.	Indemnification. 

  

	 	(a)	Obligation of the Seller to Indemnify. The Seller agrees to indemnify, defend and hold harmless the Buyer (and its directors, officers, employees, affiliates, agents,
attorneys, successors and assigns) from and against all losses, liabilities, damages, deficiencies, costs or expenses (including interest, penalties and reasonable attorneys’ and consultants’ fees and disbursements) (collectively,
“Losses”) based upon, arising out of or otherwise in respect of any (i) inaccuracy in any representation or warranty of the Seller contained in this Agreement or in the Exhibits hereto, or (ii) breach by the Seller of any covenant or
agreement contained in this Agreement, or (iii) any liability or obligation of the Company arising or incurred prior to the date of Closing; provided, that in no event shall Seller be obligated to pay in excess of $450,000 in the aggregate pursuant
to this Section 11. 

  

	 	(b)	Obligation of the Buyer to Indemnify. Buyer agrees to indemnify, defend and hold harmless the Seller (and its directors, officers, employees, affiliates, stockholders,
agents, attorneys, successors and assigns) from and against any Losses based upon, arising out of or otherwise in respect of any (i) inaccuracy in any representation or warranty of Buyer contained in this Agreement or in the Exhibits hereto or (ii)
breach by Buyer of any covenant or agreement contained in this Agreement. 

  

	 	(c)	Notice and Opportunity to Defend. 

  

	 	(i)	Promptly after receipt by any Person entitled to indemnity under this Agreement (an “Indemnitee”) of notice of any demand, claim or circumstances which, with the lapse of
time, would or might give rise to a claim or the commencement (or threatened commencement) of any action, proceeding or investigation (an “Asserted Liability”) that may result in a Loss, the Indemnitee shall give notice thereof (the
“Claims Notice”) to any other party (or parties) who is or may be obligated to provide indemnification pursuant to Section 11(a) or 11(b) (the “Indemnifying Party”). The Claims Notice shall describe the Asserted Liability in
reasonable detail and shall indicate the amount (estimated, if necessary and to the extent feasible) of the Loss that has been or may be suffered by the Indemnitee. 

  

 11 

	 	(ii)	The Indemnifying Party may elect to compromise or defend, at its own expense and by its own counsel, any Asserted Liability. If the Indemnifying Party elects to compromise or defend
such Asserted Liability, it shall within 30 days after the date the Claims Notice is given (or sooner, if the nature of the Asserted Liability so requires) notify the Indemnitee of its intent to do so, and the Indemnitee shall cooperate, at the
expense of the Indemnifying Party, in the compromise of, or defense against, such Asserted Liability. If the Indemnifying Party elects not to compromise or defend the Asserted Liability, fails to notify the Indemnitee of its election as herein
provided or contests its obligation to indemnify under this Agreement, the Indemnitee may pay, compromise or defend such Asserted Liability and all reasonable expenses incurred by the Indemnitee in defending or compromising such Asserted Liability,
all amounts required to be paid in connection with any such Asserted Liability pursuant to the determination of any court, governmental or regulatory body or arbitrator, and amounts required to be paid in connection with any compromise or settlement
consented to by the Indemnitee, shall be borne by the Indemnifying Party. Except as otherwise provided in the immediately preceding sentence, the Indemnitee may not settle or compromise any claim over the objection of the Indemnifying Party. In any
event, the Indemnitee and the Indemnifying Party may participate, at their own expense, in (but the Indemnitee may not control) the defense of such Asserted Liability. If the Indemnifying Party chooses to defend any claim, the Indemnitee shall make
available to the Indemnifying Party any books, records or other documents within its control that are necessary or appropriate for such defense. 

  

	12.	Release. 

  

	 	(a)	Effective upon the Closing, for good and valuable consideration, receipt of which is hereby acknowledged, each of Seller, Mirman and Kern, individually and on behalf of its or his
respective heirs, executors, administrators, representatives, agents, attorneys and assigns (individually and collectively the “Seller Releasor”), hereby knowingly and voluntarily, irrevocably, fully and unconditionally releases and
forever discharges the Company and each of the Company’s successors, assigns, employees, officers, directors, shareholders, agents, attorneys and representatives (the “Purchaser Released Parties”), from any and all manner of actions
and causes of action, suits, debts, dues, accounts, bonds, covenants, contracts, agreements, judgments, charges, claims, and demands whatsoever (“Claims”) which each Seller Releasor has, or may hereafter, have, against the Purchaser
Released Parties or any of them arising out of or by reason of any cause, matter or thing whatsoever known or unknown, actual or contingent, from the beginning of time to the date hereof. Each Seller Releasor also intends that this Section 12
operate as a waiver of all unknown claims of the type being released hereunder. Each Seller Releasor warrants that it or he currently is unaware of any such claim, demand, action, or cause of action against any of the 

  

 12 

 Purchaser Released Parties or any other person or entity released herein which such Seller Releasor has
not released pursuant to this paragraph. Each Seller Releasor voluntarily accepts the consideration provided to it for the purpose of making full and final settlement of all claims referred to above. 
  

	13.	General. 

  

	 	(a)	Amendments and Waivers. The provisions of this Agreement may not be amended, modified, supplemented or terminated, and waivers or consents to departures from the provisions
hereof may not be given, without the written consent of each of the Seller and Buyer. 

  

	 	(b)	Notices. All notices and other communications provided for or permitted hereunder to any party shall be deemed to be sufficient if contained in a written instrument and shall
be deemed to have been duly given when delivered in person, by facsimile, by nationally-recognized overnight courier, or by certified mail, postage prepaid, addressed to such party at the address set forth in the first paragraph of this Agreement or
such other address as may hereafter be designated in writing by the addressee. 

  

	 	(c)	All such notices, requests, consents and other communications shall be deemed to have been delivered (i) in the case of personal delivery or delivery by confirmed facsimile, on the
date of such delivery, (ii) in the case of nationally-recognized overnight courier, on the next business day and (iii) in the case of mailing, on the third business day following such mailing if sent by certified mail, return receipt requested.

  

	 	(d)	Successors and Assigns. This Agreement shall inure to the benefit of and be binding upon the parties hereto and their respective heirs, successors and permitted assigns.
Seller may not assign any of its rights or obligations under this Agreement without the prior written consent of the Buyer. Seller hereby consents to the transfer and assignment by Buyer of Buyer’s rights, title and interest in, to and under
this Agreement, and the assumption of Buyer’s obligations under this Agreement, to an affiliated designee of Buyer. 

  

	 	(e)	Counterparts. This Agreement may be executed in two or more counterparts, each of which, when so executed and delivered, shall be deemed to be an original, but all of which
counterparts, taken together, shall constitute one and the same instrument. 

  

	 	(f)	Severability. In the event that any one or more of the provisions, paragraphs, words, clauses, phrases or sentences contained herein, or the application thereof in any
circumstances, is held invalid, illegal or unenforceable in any respect for any reason, the validity, legality and enforceability of any such provision, paragraph, word, clause, phrase or sentence in every other respect and of the other remaining
provisions, paragraphs, words, clauses, phrases or sentences hereof shall not be in any way impaired, it being intended that all rights, powers and privileges of the parties hereto shall be enforceable to the fullest extent permitted by law.

  

 13 

	 	(g)	Governing Law. This Agreement shall be governed by and construed in accordance with the internal laws of the State of New York (without reference to its choice of law rules).
Any dispute or controversy concerning or relating to this Agreement shall be exclusively resolved in the United Stated District Court in the Southern District of New York or any state court located in New York county, State of New York, and each of
the parties hereby irrevocably and unconditionally expressly submits to the jurisdiction and venue of such courts for the purposes thereof and hereby irrevocably and unconditionally waives (by way of motion, as a defense or otherwise) any and all
jurisdictional, venue and convenience objections or defenses that such party may have in such action, suit or proceeding. Each party hereby irrevocably and unconditionally consents to the service of process of any of the aforementioned courts.
Nothing herein contained shall be deemed to affect the right of any party to serve process in any manner permitted by law or commence legal proceedings or otherwise proceed against any other party in any other jurisdiction to enforce judgments
obtained in any action, suit or proceeding brought pursuant to this Section 13(g). 

  

	 	(h)	Entire Agreement. This Agreement, including the Exhibits and Schedules attached hereto, if any, is intended by the parties as a final expression of their agreement and is
intended to be a complete and exclusive statement of the agreement and understanding of the parties hereto in respect of the subject matter contained herein. There are no restrictions, promises, representations, warranties, covenants or undertakings
relating to such subject matter, other than those set forth or referred to herein. This Agreement supersedes all prior agreements and understandings between the Seller and the Buyer to this Agreement with respect to such subject matter.

  

	 	(i)	Further Assurances. Each party hereto shall do and perform or cause to be done and performed all such further acts and things and shall execute and deliver all such other
agreements, certificates, instruments and documents as any other party hereto reasonably may request in order to carry out the intent and accomplish the purposes of this Agreement and the consummation of the transactions contemplated hereby.

  

	 	(j)	Construction. The Seller and the Buyer acknowledge that each of them has had the benefit of legal counsel of its own choice and has been afforded an opportunity to review
this Agreement with its legal counsel and that this Agreement shall be construed as if jointly drafted by the Seller and the Buyer. 

  
 [Signature Page to Follow] 
  

 14 

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed as of the
date first above written. 
  

			
	SELLER:
	
	Maximum Ventures, Inc.
		
	By:	 	 /s/ Chris Kern

	 	 	Chris Kern, Vice President
	
	BUYER:
	
	Computer Software Innovations, Inc.
		
	By:	 	 /s/ Nancy K. Hedrick

	 	 	Nancy K. Hedrick, President

  

	
	For purposes of Section 12 only:
	
	 /s/ Abraham Mirman

	 Abraham Mirman

	
	 /s/ Chris Kern

	 Chris Kern

  

			
	ESCROW AGENT
	
	Gottbetter & Partners, L.P.
		
	By:	 	 /s/ Adam Gottbetter

	 	 	Adam Gottbetter, Managing Partner

  
  

 EXHIBIT 2(d) 
  
 REPRESENTATION LETTER [A] 
  
 [FOR USE WITH UNQUALIFIED, QUALIFIED, OR ADVERSE 
 OPINION AUDITS AND DISCLAIMERS] 
  
 DATE [B] 

 
 [NAME OF THE FIRM] 
 [LOCAL OFFICE ADDRESS] 
  
 In connection with your
audit of the [consolidated] [combined] balance sheet(s) of [CLIENT NAME] as of [AUDIT DATES], [SPECIFY ALL PERIOD ENDS BEING REPORTED ON BY THE FIRM] [and the related [consolidated] [combined] statements of income, retained earnings [comprehensive
income] and cash flows [C] for the [year] [years] [DESCRIBE OTHER PERIOD] then ended] [C], we confirm that we are responsible for the fair presentation in the [consolidated] [combined] financial statements of financial position, results of
operations, and cash flows in conformity with accounting principles generally accepted in the United States of America.[D] 
  
 [E] 
  
 We confirm, to the best of our knowledge and belief, [as of (date of auditor’s report),] [B] the following representations made to you during your audit. 
  

	1.	The financial statements referred to above are fairly presented in conformity with accounting principles generally accepted in the United States of America. [D]

  

	2.	We have made available to you all: 

  

	 	a.	Financial records and related data. 

  

	 	b.	Minutes of the meetings of stockholders, directors and committees of directors or summaries of actions of recent meetings for which minutes have not yet been prepared.

  

	3.	We have no knowledge of fraud or suspected fraud affecting the entity involving: 

  

	 	a.	Management or employees who have significant roles in the internal control. 

  

	 	b.	Others where the fraud could have a material effect on the financial statements. 

  

	4.	We acknowledge our responsibility for the design and implementation of programs and controls to provide reasonable assurance that fraud is prevented and detected.

  

	5.	We have no knowledge of any allegations of fraud or suspected fraud affecting the Company received in communications from employees, former employees, analysts, regulators, short
sellers, or others. 

  

	6.	We [have informed you of all] [are aware of no] significant deficiencies, including material weaknesses, in the design or operation of internal controls that could adversely affect
the Company’s ability to record, process, summarize, and report financial data. 

	7.	There have been no communications from regulatory agencies concerning noncompliance with, or deficiencies in, financial reporting practices. 

  

	8.	We have no plans or intentions that may materially affect the carrying value or classification of assets. In that regard: 

  

	 	a.	The Company has no significant amounts of idle property and equipment or permanent excess plant capacity. 

  

	 	b.	The Company has no plans or intentions to discontinue the operations of any subsidiary or division or to discontinue any significant product lines. 

  

	 	c.	The Company has the ability and positive intent to hold to maturity those debt securities classified as “held to maturity.” 

  

	 	d.	Provision has been made to reduce all other investments and other assets which have permanently declined in value to their realizable values. 

  

	 	e.	Long-lived assets, including intangibles, which are impaired or to be disposed of have been recorded at the lower of their cost or fair value. 

  

	9.	The following have been properly recorded and/or disclosed in the [consolidated] [combined] financial statements:[F] 

  

	 	a.	Related party relationships, transactions and related amounts receivable or payable, including sales, purchases, loans, transfers, leasing arrangements and guarantees, all of which
have been recorded in accordance with the economic substance of the transactions. 

  

	 	b.	Guarantees, whether written or oral, under which the Company is contingently liable. 

  

	 	c.	Arrangements with financial institutions involving compensating balances or other arrangements involving restrictions on cash balances. 

  

	 	d.	Lines of credit or similar arrangements. 

  

	 	e.	Agreements to repurchase assets previously sold. 

  

	 	f.	Security agreements in effect under the Uniform Commercial Code. 

  

	 	g.	All other liens or encumbrances on assets and all other pledges of assets. 

  

	 	h.	Amounts of contractual obligations for plant construction and/or purchase of real property, equipment, other assets and intangibles. 

  

	 	i.	Investments in debt and equity securities, including their classification as trading, available for sale and held to maturity. 

  

	 	j.	All liabilities which are subordinated to any other actual or possible liabilities of the Company. 

  

	 	k.	[Capital stock repurchase options or agreements or capital stock reserved for options, warrants, conversions or other requirements.] [Anticipated withdrawals of funds in material
amounts from the [partnership] [proprietorship] [S Corporation] [Limited Liability Company] for any reason.] 

  

	 	l.	All leases and material amounts of rental obligations under long-term leases. 

  

	 	m.	All significant estimates and material concentrations known to management which are required to be disclosed in accordance with the AICPA’s Statement of Position 94-6,
Disclosure of Certain 

  

 2 

 Significant Risks and Uncertainties. Significant estimates are estimates at the balance sheet date
which could change materially within the next year. Concentrations refer to volumes of business, revenues, available sources of supply, or markets for which events could occur which would significantly disrupt normal finances within the next year.

  

	 	n.	[Derivative financial instruments.] 

  

	 	o.	[The fair value of financial instruments.] 

  

	 	p.	[The effect on the financial statements of [DESCRIBE AUTHORITATIVE ACCOUNTING PRONOUNCEMENT] which has been issued, but which we have not yet adopted.] 

  

	10.	We are responsible for making the accounting estimates included in the [consolidated] [combined] financial statements. Those estimates reflect our judgment based on our knowledge
and experience about past and current events and our assumptions about conditions we expect to exist and courses of action we expect to take. In that regard, adequate provisions have been made:[F] 

  

	 	a.	To reduce receivables to their estimated net collectable amounts. 

  

	 	b.	To reduce obsolete, damaged, or excess inventories to their estimated net realizable values. 

  

	 	c.	To reduce deferred tax assets to amounts that are more likely than not to be realized. 

  

	 	d.	For product warranty obligations expected to be incurred with respect to product sales recognized through [AUDIT DATE]. 

  

	 	e.	For uninsured losses or loss retentions (deductibles) attributable to events occurring through [AUDIT DATE] and/or for expected retroactive insurance premium adjustments applicable
to periods through [AUDIT DATE]. 

  

	 	f.	For pension obligations, postretirement benefits other than pensions and deferred compensation agreements attributable to employee services rendered through [AUDIT DATE].

  

	 	g.	For any material loss to be sustained in the fulfillment of or from the inability to fulfill any sales commitments. 

  

	 	h.	For any material loss to be sustained as a result of purchase commitments for inventory quantities in excess of normal requirements or at prices in excess of the prevailing market
prices. 

  

	 	i.	For environmental cleanup obligations. 

  

	11.	There are no:[F] 

  

	 	a.	Material transactions that have not been properly recorded in the accounting records underlying the [consolidated] [combined] financial statements. 

  

	 	b.	Violations or possible violations of laws or regulations whose effects should be considered for disclosure in the financial statements or as a basis for recording a loss
contingency. In that regard, we specifically represent that we have not been designated as, or alleged to be, a “potentially responsible party” by the Environmental Protection Agency in connection with any environmental contamination.

  

	 	c.	Other material liabilities or gain or loss contingencies that are required to be accrued or disclosed by Statement of Financial Accounting Standards No. 5. 

 

 3 

	12.	[There are no unasserted claims or assessments that our lawyer has advised us are probable of assertion and must be disclosed in accordance with Statement of Financial Accounting
Standards No. 5.] or 

  
 [We are not aware of any
pending or threatened litigation, claims or assessments or unasserted claims or assessments that are required to be accrued or disclosed in the financial statements in accordance with Statement of Financial Accounting Standards No. 5, and we have
not consulted a lawyer concerning litigation, claims or assessments.] 
  

	13.	The Company has satisfactory title to all owned assets. 

  

	14.	We have complied with all aspects of contractual agreements that would have a material effect on the [consolidated] [combined] financial statements in the event of noncompliance.

  

	15.	[The Company has paid the most recent notice received from the PCAOB for the accounting support fees.] or [The Company has not received any notice from the PCAOB for accounting
support fees.] [G] 

  

	16.	[If necessary, to prevent the [net operating loss] [DESCRIBE TAX CREDIT] carryforward from expiring without being used, we would [DESCRIBE THE TAX PLANNING STRATEGY WHICH WOULD
RESULT IN THE UTILIZATION OF THE OPERATING LOSS OR TAX CREDIT CARRYOVER.] We believe this to be a prudent and feasible tax planning strategy.] 

  

	17.	In considering the disclosures that should be made about risks and uncertainties, we have concluded that the following are required: 

  
 [DESCRIBE THE SIGNIFICANT ESTIMATES AND CURRENT VULNERABILITY DUE TO CERTAIN
CONCENTRATIONS THAT ARE DISCLOSED.] 
  

	18.	[Our plans with respect to alleviating the adverse financial conditions that caused you to [have initial concerns] [express substantial doubt] about the Company’s ability to
continue as a going concern are as follows:] 

  
 [DESCRIBE MANAGEMENT’S PLANS FOR ALLEVIATING THE ADVERSE CONDITIONS IN LANGUAGE THAT AGREES WITH THE NOTE TO THE FINANCIAL STATEMENTS] 
  

	19.	[We believe that [DESCRIBE THE NEWLY ADOPTED ACCOUNTING PRINCIPLE] is preferable to [DESCRIBE THE FORMER ACCOUNTING PRINCIPLE] because [DESCRIBE MANAGEMENT’S JUSTIFICATION FOR
THE CHANGE IN ACCOUNTING PRINCIPLES].] 

  

	20.	[The methods and significant assumptions used to estimate the fair values of financial instruments are as follows:] 

  
 [DESCRIBE METHODS AND SIGNIFICANT ASSUMPTIONS USED TO ESTIMATE FAIR VALUES
OF FINANCIAL INSTRUMENTS] 
  

	21.	[It was not practicable for us to estimate the fair value of the following financial instruments for the reasons stated:] 

  
 [DESCRIBE FINANCIAL INSTRUMENTS AND REASONS WHY IT WAS NOT PRACTICABLE TO
ESTIMATE FAIR VALUES] 
  

	22.	[The restatement of the financial statements as of and for the [year] [DESCRIBE PERIOD] ended [DATE] because of [DESCRIBE CORRECTION OF ERROR IN LANGUAGE THAT AGREES WITH THE NOTE
IN THE FINANCIAL STATEMENTS] is appropriate.] 

  

 4 

 [H][I] 
  
 No events or transactions [other than those disclosed in the [consolidated] [combined] financial statements] have occurred subsequent to the balance sheet date and
through the date of this letter that would require adjustment to, or disclosure in, the [consolidated] [combined] financial statements. 
  
 [During the course of your audit, you may have accumulated records containing data which should be reflected in our books and records. All such data have been so
reflected. Accordingly, copies of such records in your possession are no longer needed by us.] 
  
 As of and for the Year [DESCRIBE OTHER PERIOD] Ended [DATE][K] 
  
 We believe that the effects of the uncorrected misstatements aggregated by you and summarized below are immaterial, both individually and in the aggregate to the [consolidated] [combined] financial statements taken as
a whole. For purposes of this representation, we consider items to be material, regardless of their size, if they involve the misstatement or omission of accounting information that, in light of surrounding circumstances, makes it probable that the
judgment of a reasonable person relying on the information would be changed or influenced by the omission or misstatement. 
  

													
	 	  	Effect – Increase (Decrease)

	 DESCRIPTION

	  	ASSETS

	  	LIABILITIES

	  	EQUITY

	  	OTHER
COMPREHENSIVE
INCOME

	  	REVENUE

	  	EXPENSES

	 CARRYOVER IMPACT FROM PREVIOUS YEARS
	  	 	  	 	  	 	  	 	  	 	  	 
	 CURRENT YEAR MISSTATEMENTS
	  	 	  	 	  	 	  	 	  	 	  	 
	 Known Errors
	  	 	  	 	  	 	  	 	  	 	  	 
	 Differences with Estimates
	  	 	  	 	  	 	  	 	  	 	  	 
	 Projected Errors
	  	 	  	 	  	 	  	 	  	 	  	 
	 TOTAL PRETAX EFFECT1
	  	 	  	 	  	 	  	 	  	 	  	 
	 	  	
	  	
	  	
	  	
	  	
	  	

	 [INCOME TAX EFFECT]1
	  	 	  	 	  	 	  	 	  	 	  	 
	 [AFTER-TAX EFFECT]1
	  	 	  	 	  	 	  	 	  	 	  	 

	1	The effect of uncorrected misstatements can be presented on either a pretax or after-tax basis. Tailor as appropriate for the client’s tax status and engagement
team preference. 

  

 5 

 [CLIENT NAME] 
 [NAME OF CHIEF EXECUTIVE OFFICER AND 
 TITLE OR EQUIVALENT] 
  
 [NAME OF CHIEF FINANCIAL OFFICER AND 
 TITLE OR EQUIVALENT] 
  
 [NAME OF OTHER INDIVIDUALS 
 RESPONSIBLE FOR
AND 
 KNOWLEDGEABLE ABOUT THE MATTERS 
 COVERED BY THE REPRESENTATIONS] 
  

	[A]	This sample representation letter is to be used as a basis for preparing the actual representation letter. The letter should be typed on the client’s stationery. The
illustrated representations are to be specifically tailored to the client’s situation. Items which are not applicable to a particular client should be deleted. On the other hand, additions should be made to include significant additional
representations that are embodied in a particular client’s financial statements, and notes thereto. 

  
 Efforts have been made to provide illustrative representations concerning recognition, measurement and disclosure matters commonly encountered in the
client’s financial statements. However, the financial statements and the related audit workpapers should be reviewed to ensure that all appropriate revisions are made. Statement on Auditing Standards No. 85, Management Representations
[AU 333] illustrates sample representations about certain matters not covered in this section. The standard may contain helpful representation samples in addition to the examples provided in this sample letter. 
  

 6 

	[B]	The representation letter should be dated as of or after the date of the auditor’s report. Dating the letter after the date of the auditor’s report provides us with the
flexibility to have management confirm the specific representations identified in items 1-21 in this illustrative representation letter as of the date of the auditor’s report and confirm the representations about subsequent events, ownership of
an interest in H&R Block, Inc., and record retention in the last three paragraphs as of the date the letter is signed. This can be accomplished by dating the letter when management signs it, introducing the specific representations confirmed as
of the date of the auditor’s report, and presenting the last three paragraphs as separate paragraphs that refer to the date of the letter. 

  

If the phrase “as of (date of auditor’s report)” is not included in the letter, the specific representations listed in items 1-21 are
effective as of the date of the letter, which should be no earlier than the date of the auditor’s report. An updated letter should be obtained if significant fieldwork is done subsequent to the date of this letter. 
  
 If our report is “dual dated,” additional representations relating
to the subsequent event should normally be obtained. 
  

	[C]	Representations should be obtained in each audit with respect to all years being presented and on which the Firm’s report is being presented. If comparative financial
statements on which the Firm reported are not being presented, use the singular. In the case of an entity presenting more than two comparative years, modify to cover all periods presented. 

  

	[D]	The sample letter assumes that a complete set of financial statements is presented. If less than a complete set of financial statements is presented or the financial statements are
presented in accordance with another comprehensive basis of accounting other than generally accepted accounting principles, these paragraphs would require modification. 

  

	[E]	Management may wish to restrict its representations to matters that are considered individually or collectively material. If such a limitation is used, there must be agreement
between us and management on the limits of materiality for purposes of the representation letter. It is our policy to present representation letter drafts to management that do not contain materiality limitations. However, if management wishes to
limit its representations to matters considered material, the illustrative language is provided below. Representations regarding certain matters must always be obtained without regard to materiality. 

  
 Certain representations in this letter are described as being limited to
matters that are material. Items are considered material, regardless of size, if they involve an omission or misstatement of accounting information that, in light of surrounding circumstances, make it probable that the judgment of a reasonable
person relying on the information would be changed or influenced by the omission or misstatement. 
  

	[F]	The matters in 9., 10. and 11. should be included in either 9., 10. or 11. based on whether the matter is or is not reflected in the financial statements. Items which are clearly
inapplicable (such as would be the case if the entity has no inventories) should be deleted altogether. However, items such as pension or environmental obligations should be included in either 9., 10. or 11. as appropriate in the circumstances.

  

	[G]	This clause is only required for public entities that file financial statements with the SEC or applicable bank regulators. Generally, an accounting support fee is charged to
companies with an average monthly market capitalization of more than $25 million. 

  

 7 

	[H]	When a reportable internal control condition has been previously reported to senior management and the Board of Directors or its audit committee, and management has decided, for
cost or other reasons, to not correct the condition, in lieu of recommunicating the condition, the following paragraph may be added to the representation letter: 

  
 We are aware of [SPECIFICALLY DESCRIBE THE NATURE OF THE REPORTABLE INTERNAL CONTROL CONDITION] and have decided not to take
action to eliminate or mitigate this situation. 
  
 A copy of the
signed representation letter should be provided to the Board of Directors or its audit committee and a copy should be attached to the Reportable Internal Control Condition form in the Permanent File. Unless there is a change in senior management or
the Board of Directors or its audit committee, this representation need not be repeated in future years. However, the condition should be recommunicated (or a new letter of representation should be obtained) whenever there is a change in senior
management, or the Board of Directors or its audit committee. 
  

	[I]	When interim financial information for a public entity accompanies audited financial statements pursuant to Regulation S-K Item 302, the following paragraph should be added as the
next-to-last paragraph of the representation letter: 

  
 In connection with your quarterly reviews of our interim financial information for the year ended [AUDIT DATE], we reconfirm the representations made to you in the course of performing each of these reviews. 
  

	[J]	This clause is to be used only for McGladrey & Pullen, LLP SEC client audit engagements. 

  

	[K]	If there are no uncorrected misstatements to be communicated, this schedule may be omitted. 

  

	[L]	Sample representations that may be appropriate for a software developer follow. They are illustrative and should be tailored to the client situation.

  
 Insert in 9., 10. or 11. – 
  
 Postcontract support (PCS) obligations expected to be incurred with respect
to product sales recognized through [AUDIT DATE]. 
  
 Management
has assessed its product development costs which should be capitalized, in accordance with Financial Accounting Standard No. 86, Accounting for the Costs of Computer Software to Be Sold, Leased or Otherwise Marketed. Management
believes that recorded amortization of these costs is the greater of (a) the ratio of total current gross revenues for each product to the total of current and anticipated future gross revenues for each product, or, (b) the straight-line method over
the remaining estimated economic life of each product. In estimating anticipated future gross revenues for each product, we have considered all factors that we consider current and relevant in making that determination. 
  
 The Company is accounting for its software revenues in accordance with
Statement of Position No. 97-2, Software Revenue Recognition. Accordingly, revenues during the year(s) meet the requirements of this statement. In addition: 
  

	 	a.	All sale terms comply with the Company’s normal policies and contracts. 

  

	 	b.	No sales were made which did not use the Company’s standard license agreement and there are no side agreements for any sales. 

  

 8 

	 	c.	No sales were made with payment terms exceeding XX days, with most contracts due within XX days. 

  

	 	d.	No sales have been recorded for software shipped for demonstration purposes. 

  

	 	e.	Signed license agreements were obtained prior to the close of business on [AUDIT DATE] for all recorded software sales. 

  

	 	f.	No sales were recorded for product shipped in advance of scheduled shipment dates. 

  

	 	g.	No sales have been recorded for products shipped for which critical software components were not all shipped. 

  

	 	h.	Revenues have not been recorded for products which have substantial continuing involvement requirements of the Company other than contract support and training.

  
 The Company has followed and will continue to
enforce its customer return policy as specified in the software license agreement which is signed by all software customers. 
  

 9 

 Exhibit 4(c) 
 to 
 Stock Purchase Agreement 
  
 Settlement Payments 
  

					
	 1. Sherb & Co. (Accounting/Auditing):
	  	$	18,500.00	 
	 2. Gottbetter & Partners (Legal/SEC):
	  	$	30,000.00	 
	 3. Company Services Corporation (CSC):
	  	$	700.00	 
	 	  	
	
	

	 TOTAL:
	  	$	49,200.00	 
		
	 Offsets to Purchase Price
	  	 	 	 
		
	 1.      Prepayment by Buyer to Continental Stock Transfer & Trust:
	  	$	2,187.50	 
	 2.      Tax Preparation and Accountant Fees for 2004 Audit (to be incurred by Buyer)
	  	$	 5,000.00	 
	 3.      Prepaid Advisory Fee
	  	$	50,000.00	 
	 4.      Wire Transfer Fee (to be paid by Escrow Agent)
	  	$	(25.00	)
	 	  	
	
	

	 TOTAL:
	  	$	57,162.50	 

 Exhibit 4(g) 
 to 
 Stock Purchase Agreement 
  
 Tax Years for which No Tax Return Filed 
  

	1.	2001 

  

	2.	2002 

  

	3.	2003 

  

	4.	2004

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