Document:

Loan Agreement

 Exhibit 10.1 
 LOAN AGREEMENT 
 Between 
 MAGELLAN MIDSTREAM HOLDINGS, L.P., 
 a Delaware limited partnership,

 “Borrower” 
 and 
 BANK OF OKLAHOMA, 
 NATIONAL ASSOCIATION 
 “Bank” 
 May 18, 2009 

 LOAN AGREEMENT 
 THIS LOAN AGREEMENT, dated effective as of May 18, 2009 (the “Agreement”), is made and entered into between MAGELLAN MIDSTREAM HOLDINGS,
L.P., a Delaware limited partnership (the “Borrower”), and BANK OF OKLAHOMA, NATIONAL ASSOCIATION (the “Bank”). 
 RECITALS 
 A. The Borrower has requested the Bank establish a certain revolving line of credit in favor of the Borrower in the form
of an one year revolving loan facility in the maximum principal amount of THREE MILLION FIVE HUNDRED THOUSAND AND NO/100 DOLLARS ($3,500,000.00) to finance general working capital needs and expenditures (the “Commitment”) and to be
evidenced by the Borrower’s $3,500,000 promissory note payable to the order of the Bank and dated as of even date herewith (the “Note”); and 
 B. The Bank is willing to so establish the Commitment in favor of the Borrower upon the terms and conditions herein set forth. 
 NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, and other good and valuable consideration, receipt of which is acknowledged by the parties hereto, the parties hereby agree as
follows: 
 ARTICLE I 
 CERTAIN DEFINITIONS 
 When used herein, the following terms shall have the following meanings: 
 “ABR”, when used in reference to any Revolving Loan or Borrowing, means that such Revolving Loan, or the Revolving Loans comprising such
Borrowing, are bearing interest at a rate determined by reference to the Alternate Base Rate. 
 “Adjusted LIBO Rate” means, with respect to any Eurodollar Borrowing, the index or reference interest rate per annum (rounded upwards, if necessary, to the next  1/100 of 1%), as adjusted as of the effective date of any change therein, equal to (a) the LIBO Rate for such Interest Period
multiplied by (b) the Statutory Reserve Rate. Each change in the Adjusted LIBO Rate shall be effective as of the first day of each calendar month, commencing June 1, 2009, and calculated based on the LIBO Rate in effect as of the first day
of such calendar month (provided, however, if the first day of such calendar month is not a Business Day, then the rate in effect for the immediately succeeding Business Day shall be utilized). 
 “Alternative Base Rate” means, for any day, a rate per annum equal to the greater
of (a) the Prime Rate in effect on such day or (b) the Federal Funds Effective Rate in effect on such day plus  1/2 of
1%. Any change in the Alternate Base Rate due to a change in the Prime Rate or the Federal Funds Effective Rate shall be effective from and including the effective date of such change in the Prime Rate or the Federal Funds Effective Rate,
respectively. 

 “Applicable Rate” shall mean a per annum rate of interest equal to the sum of the LIBO
Rate plus the Margin; provided, however, that the Applicable Rate can not be less than 4.25%. 
 “Board” means the Board of
Governors of the Federal Reserve System of the United States of America. 
 “Borrowing” means Revolving Loans of the same
Type made, converted or continued on the same date and, in the case of Eurodollar Revolving Loans, as to which the thirty (30) day Interest Period is in effect. 
 “Business Day” shall mean a day other than a Saturday, Sunday or a day upon which banks in the State of Oklahoma are closed to business generally. 
 “Change in Law” means (a) the adoption of any law, rule or regulation after the date of this Agreement, (b) any change in any
law, rule or regulation or in the interpretation or application thereof by any Governmental Authority after the Closing Date of this Agreement or (c) compliance by the Bank (or, for purposes of Section 2.7(b), by any lending office of the
Bank or the Bank’s holding company, if any) with any request, guideline or directive (whether or not having the force of law) of any Governmental Authority made or issued after the date of this Agreement. 
 “Closing Date” shall mean the date the Loan Documents are executed and delivered to the Bank. 
 “Commitment” shall mean the Commitment of the Bank to make Revolving Loans as described in Section 2.1 of this Agreement.

 “Debt” shall mean and include, as of any date, all items which, in accordance with tax basis accounting principles, would
be included on the liabilities side of Borrower’s balance sheet, including all obligations under leases which, in accordance with tax basis accounting principles, would be recorded as capital leases, but excluding stated capital, paid in
capital and retained earnings. 
 “Default Rate” shall mean the Applicable Rate plus four percentage points (4%) per
annum. 
 “EDGAR” means the Electronic Data Gathering, Analysis, and Retrieval computer system for the receipt, acceptance,
review and dissemination of documents submitted to the Securities and Exchange Commission in electronic format. 
 “Eurodollar”, when used in reference to any Revolving Loan or Borrowing hereunder, refers to whether such Revolving Loan, or the Revolving Loans comprising such Borrowing, are bearing interest at a rate determined by
reference to the Adjusted LIBO Rate. 
 “Event of Default” shall mean any of the events specified in Section 7.1 of
this Agreement, and “Default” shall mean any event, which together with any lapse of time or giving of any notice, or both, would, unless cured or waived in writing, constitute an Event of Default. 
  

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 “Excluded Taxes” means, with respect to the Bank or any other recipient of any payment
to be made by or on account of any obligation of the Borrower hereunder, (a) income or franchise taxes imposed on (or measured by) its net income by the United States of America (or any state or locality thereof), or by the jurisdiction under
the laws of which such recipient is organized, in which its principal office is located or, in the case of the Bank, in which its applicable lending office is located or any other jurisdiction as a result of such recipient engaging in a trade or
business in such jurisdiction for tax purposes, (b) any branch profits taxes imposed by the United States of America or any similar tax imposed by any other jurisdiction described in clause (a) above, and (c) any taxes that are
imposed as a result of any event occurring after the Bank becomes a lender to Borrower (other than a Change in Law). 
 “Federal Funds Effective Rate” means for any day, the weighted average (rounded
upwards, if necessary, to the next  1/100 of 1%) of the rates on overnight Federal funds transactions with members of the Federal
Reserve System arranged by Federal funds brokers, as published on the next succeeding Business Day by the Federal Reserve Bank of New York, or, if such rate is not so published for any day that is a Business Day, the average (rounded upwards,
if necessary, to the next  1/100 of 1%) of the quotations for such day for such transactions received by the Administrative Agent
from three Federal funds brokers of recognized standing selected by it. 
 “GAAP” shall mean generally
accepted accounting principles in the United States of America applied on a consistent basis in all material respects to those applied in the preceding period. Unless otherwise indicated herein, all accounting terms will be defined according to
GAAP. 
 “Governmental Authority” means the government of the United States of America, any other nation or any political
subdivision thereof, whether state or local, and any agency, authority, instrumentality, regulatory body, court, central bank or other entity exercising executive, legislative, judicial, taxing, regulatory or administrative powers or functions of or
pertaining to government. 
 “Guarantors” collectively means the subsidiaries of the Borrower on a joint and several
liability basis, as more particularly described on Schedule I annexed hereto. 
 “Guaranties” means the absolute and
unconditional payment guaranty instruments executed and delivered by the various Guarantors to the Bank pursuant to Section 3.1 of this Agreement. 
 “hereby”, “herein”, “hereof”, “hereunder” and similar such terms shall mean and refer to this Agreement as a whole and not merely to the specific
section, paragraph or clause in which the respective word appears. 
 “IDRs” shall mean each and all of the rights, title
and interest of Borrower, directly or indirectly, in and to the non-voting limited partners interests commonly known as the Incentive Distribution Rights, as more particularly described and defined in the MMP Partnership Agreement, including all
payments, cash and cash flow therefrom or attributed thereto from time to time. 
  

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 “Indebtedness” shall mean and include any and all: (i) indebtedness, obligations
and liabilities of the Borrower to the Bank incurred or which may be incurred or purportedly incurred hereafter pursuant to the terms of this Agreement or any of the other Loan Documents, and any extensions, renewals, substitutions, amendments and
increases in amount thereof, including such amounts as may be evidenced by the Note issued under this Agreement and all lawful interest, commitment and non-usage fees, and other charges, and all reasonable costs and expenses incurred in connection
with the preparation, filing and recording hereof and of any amendment, extension, restatement or modification of the Loan Documents, including reasonable attorneys fees; (ii) all reasonable costs and expenses, including reasonable
attorneys’ fees, paid or incurred by the Bank in enforcing or attempting to enforce collection of any Indebtedness and in enforcing or realizing upon or attempting to enforce or realize upon any collateral or security for any Indebtedness and
in protecting and preserving the Bank’s interest in the Indebtedness or any collateral or security for any Indebtedness in any bankruptcy or reorganization proceeding, including interest on all sums so expended by the Bank accruing from the
date upon which such expenditures are made until paid, at an annual rate equal to the Default Rate; (iii) sums expended by the Bank in curing any Event of Default or Default of the Borrower under the terms of this Agreement, the other Loan
Documents or any other pledge or security agreement or other writing evidencing or securing the payment of the Note, together with interest on all sums so expended by the Bank accruing from the date upon which such expenditures are made until paid,
at an annual rate equal to the Default Rate; (iv) overdraft charges, return items and ACH obligations now or hereafter owing by Borrower to the Bank; and (v) all “Indebtedness” or “Secured Indebtedness” as said terms
are defined in each of the Loan Documents. 
 “Indemnified Taxes” means Taxes other than Excluded Taxes. 
 “Interest Period” means with respect to any Eurodollar Borrowing, each calendar month; provided, that (i) if any Interest
Period would end on a day other than a Business Day, such Interest Period shall be extended to the next succeeding Business Day unless, in the case of a Eurodollar Borrowing only, such next succeeding Business Day would fall in the next calendar
month, in which case such Interest Period shall end on the next preceding Business Day and (ii) any Interest Period pertaining to a Eurodollar Borrowing that commences on the last Business Day of a calendar month (or on a day for which there is
no numerically corresponding day in the last calendar month of such Interest Period) shall end on the last Business Day of the last calendar month of such Interest Period. For purposes hereof, the date of a Borrowing initially shall be the date on
which such Borrowing is made and thereafter shall be the effective date of the most recent conversion or continuation of such Borrowing. 
 “Laws” shall mean all statutes, laws, ordinances, regulations, orders, writs, injunctions, or decrees of the United States, any state or commonwealth, any municipality, any foreign country, any territory or possession, or
any Tribunal, whether now or hereafter in effect. 
 “Letter of Credit” means any letter of credit issued pursuant to this
Agreement. 
 “LIBO Rate” shall mean with respect to any Eurodollar Borrowing for an Interest Period, the rate equal to the
London InterTAN Offered Rate per annum set forth on Page 72 of the Knight-Ridder Money Center (Bridge Composite Rating) for Interest Periods in effect on the Closing Date and on the first day of each applicable calendar month thereafter (which, if
not a 

  

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Business Day, shall mean such rate in effect on the immediately preceding Business Day), which such per annum rate shall remain fixed for such entire
calendar month. If such information is unavailable on such Page 72 of such service or such service no longer makes such information available, such rate shall be obtained from any successor or substitute page of such service, or any successor to or
substitute for such service as determined by the Bank from information supplied thereto by a nationally recognized report service acceptable to the Bank with respect to similar information, providing rate quotations comparable to those currently
provided on such page 72 (or substitute page) of Knight-Ridder Money Center (Bridge Composite Rating). 
 “Lien” shall mean,
with respect to any asset, any pledge, collateral assignment, security interest, encumbrance, lien or charge of any kind (including any agreement to give any of the foregoing, any conditional sale or other title retention agreement, any lease in the
nature thereof, and the filing of or agreement to give any financing statement or other similar form of public notice under the Laws of any jurisdiction). 
 “Lien Notice” shall mean notice received or obtained by the Bank or knowledge obtained by the Bank of any Lien being claimed (whether valid or not) by any Person, other than the Bank or a trustee on
behalf of the Bank, with respect to any assets of the Borrower. 
 “Loan Documents” shall mean this Agreement, the Note, the
Guaranties and all other documents, instruments, and certificates executed and delivered to the Bank by the Borrower or any of the Guarantors pursuant to the terms of this Agreement. 
 “Loan Parties” shall mean the Borrower, the Guarantors, and their respective successors and permitted assigns. 
 “Margin” shall mean two hundred twenty five basis points (2.25%). 
 “MMP” means Magellan Midstream Partners, L.P., a Delaware limited partnership. “MMP Partnership Agreement” shall mean
that certain Fourth Amended and Restated Agreement of Limited Partnership of MMP dated as of April 13, 2005, as amended, supplemented, restated, replaced or otherwise modified from time to time. 
 “Note” shall mean the Note described and defined in the recitals to this Agreement, together with each and every extension, renewal,
modification, replacement, substitution, rearrangement, consolidation and change in form thereof which may be from time to time and for any term or terms effected. 
 “Other Taxes” means any and all present or future stamp or documentary taxes or any other excise, transfer, sales, intangible, mortgage recording or property taxes, charges or similar levies arising
from any payment made hereunder or from the execution, delivery or enforcement of, or otherwise with respect to, this Agreement. 
 “Person” shall mean and include an individual, a partnership, limited liability company, a joint venture, a corporation, a trust, an unincorporated organization, and a government or any department, agency or political
subdivision thereof. 
  

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 “Prime Rate” means the annual rate of interest set by Bank of Oklahoma Financial
Corporation (“BOKF”) in its sole discretion as the BOKF Prime Rate, on a daily basis as published by BOKF from time to time (the “Index”), which shall be the rate used by BOKF as a base or standard for pricing purposes, and which
shall not necessarily be its “best” or lowest rate. The Borrower acknowledges and understands that the Bank may make loans based on other rates or indices as well. Should the Index become unavailable during the term of the Loans evidenced
by the Note and/or governed hereby or should BOKF otherwise cease to publish or announce a prime or base rate, or should it be merged, consolidated, liquidated or dissolved in such a manner that it loses its separate corporate or banking identity,
then the Prime Rate shall be a substitute index selected and designated by the Bank and concerning which the Borrower is notified by the Bank. Any change in the Prime Rate shall be effective as of the date of the change but the Prime Rate shall not
change more often than once each day. 
 “Revolving Loan” shall mean the cash loan advances made from time to time by the
Bank to the Borrower in accordance with Section 2.1 hereof. 
 “Simplification of Capital Structure” means that certain
transaction as publicly announced by the Borrower and MMP on March 3, 2009 after the closing of which the Borrower intends to dissolve. 
 “Statutory Reserve Rate” means a fraction (expressed as a decimal), the numerator of which is the number one and the denominator of which is the number one minus the aggregate of the maximum reserve percentages (including
any marginal, special, emergency or supplemental reserves) expressed as a decimal established by the Board to which the Bank is subject, with respect to the Adjusted LIBO Rate, for eurocurrency funding (currently referred to as “Eurocurrency
Liabilities” in Regulation D of the Board). Such reserve percentages shall include those imposed pursuant to such Regulation D. Eurodollar Revolving Loans shall be deemed to constitute eurocurrency funding and to be subject to such reserve
requirements without benefit of or credit for proration, exemptions or offsets that may be available from time to time to the Bank under such Regulation D or any comparable regulation promulgated thereby. The Statutory Reserve Rate shall be adjusted
automatically on and as of the effective date of any change in any reserve percentage. 
 “Tax” or “Taxes”
shall mean all taxes, assessments, fees, or other charges or levies from time to time or at any time imposed by any Laws or by any Governmental Authority. 
 “Tribunal” shall mean any municipal, state, commonwealth, Federal, foreign, territorial or other sovereign, governmental entity, governmental department, court, commission, board, bureau, agency or
instrumentality. 
 “Type”, when used in reference to any Revolving Loan or Borrowing, refers to whether the rate of
interest on such Revolving Loan, or on the Revolving Loans comprising such Borrowing, is determined by reference to the Adjusted LIBO Rate or the Alternate Base Rate. 
  

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 ARTICLE II 
 REVOLVING LOAN 
 2.1 Revolving Loan. The Bank agrees, upon the terms and subject to the
conditions hereinafter set forth, to make Revolving Loans from time to time in accordance herewith, but in no event in excess of maximum outstanding principal balance of $3,500,000 to the Borrower pursuant to the Commitment to be funded immediately
upon the Borrower’s request and satisfaction of all of the conditions set forth in Article IV hereof for the limited purposes described in Recital A of this Agreement. Unless the Commitment shall be sooner terminated pursuant to the provisions
of this Agreement or the other Loan Documents, the Revolving Loan shall mature on May 17, 2010. Borrower may repay all outstanding balances and terminate this Agreement and the Guaranties at anytime by providing written notice to the Bank. Upon the
closing of the Simplification of Capital Structure, the Commitment shall be terminated and all outstanding balances shall be due and payable and, upon such payment in full, the Guaranties shall be terminated. In no event shall the amount advanced
and outstanding from time to time on the Revolving Loan be in excess of the original face principal amount of the Note more particularly described in Section 2.2 below. 
 2.2 Revolving Note. On the Closing Date, the Borrower shall execute and deliver to the order of the Bank the Note in the principal amount of
$3,500,000.00, the form of which is annexed hereto as Exhibit A and hereby made a part herein. The Note shall be dated as of the Closing Date and shall bear interest payable monthly on the last day of each calendar month, commencing May 31,
2009, on unpaid balances of principal from time to time outstanding at a variable annual rate equal from day to day to the Applicable Rate. After maturity (whether by acceleration or otherwise), the Note shall bear interest at the Default Rate
payable on demand on any unpaid balances. Interest shall be calculated on the basis of a year of 360 days, but assessed for the actual number of days elapsed in each accrual period. 
 All payments and prepayments shall be made in lawful money of the United States of America in immediately available funds. Any payments or prepayments on
the Note received by the Bank after 2:00 o’clock p.m. (applicable current time in Tulsa, Oklahoma) shall be deemed to have been made on the next succeeding Business Day. Any prepayment shall be applied first to accrued but unpaid interest then
to the next succeeding installment(s) of principal. All outstanding principal of and accrued interest on the Note not previously paid hereunder shall be due and payable at final maturity on May 17, 2010, unless such maturity shall be extended
by the Bank in writing or accelerated pursuant to the terms hereof. 
 Each Revolving Loan requested by Borrower from Bank shall (a) be
requested in writing by Borrower, no later than 1:00 p.m. (applicable current time in Tulsa, Oklahoma) on the date the advance is to be made; (b) not cause the aggregate outstanding and unpaid principal amount of the Note to exceed the stated
face principal amount thereof and (c) be advanced by Bank on the applicable date, provided the request is timely made in accordance with clause (a) above and all other conditions of funding are met. All advances made by Bank shall be
deposited to such general deposit account of Borrower or otherwise as the Bank is instructed in writing from time to time, and Bank shall have no responsibility to monitor the distribution of such advances in any other respect. In consideration of
Bank’s permitting Borrower to make requests for Revolving Loans by telephone, Borrower states that it is fully aware of the risks attendant 

  

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thereto, and agree to accept all such risks and to hold Bank harmless from any loss which Borrower may incur by reason of such non-written request, other
than such as result from Bank’s gross negligence or wanton disregard. All Revolving Loans made by Bank on the Note and all payments or prepayments of principal and interest thereon made by Borrower shall be recorded by Bank in its records, and
the aggregate unpaid principal amount so recorded shall be prima facie evidence of the principal amount owing and unpaid on the Revolving Note. The failure to so record shall not, however, limit or otherwise affect the obligations of Borrower
hereunder or under the Note to repay the principal amount of each Revolving Loan together with all interest accrued thereon. 
 2.3
Interest. Prior to the occurrence of an Event of Default, interest shall accrue on any past due interest and on the principal amount of the Note from time to time outstanding at the fixed per annum Applicable Rate. Following the occurrence
and during the continuance of any Event of Default, the Note shall accrue interest at a per annum rate equal to the Default Rate but in no event in excess of the maximum rate of interest permitted by applicable Law. 
 2.4 Loan Fee. Borrower shall pay to the Bank on the Closing Date a fully earned and non-refundable loan origination fee of $5,000 in immediately
available funds, U.S. Dollars. 
 2.5 Maximum Lawful Interest Rate. It is not the intention of the Bank or the Borrower to violate the
laws of any applicable jurisdiction relating to usury or other restrictions on the maximum lawful interest rate. The Loan Documents and all other agreements between the Borrower and the Bank, whether now existing or hereafter arising and whether
written or oral, are hereby limited so that in no event shall the interest paid or agreed to be paid to the Bank for the use, forbearance or detention of money loaned, or for the payment or performance of any covenant or obligation contained herein
or in any other Loan Document, exceed the maximum amount permissible under applicable law. If from any such circumstances the Bank should ever receive anything of value deemed interest under applicable law which would exceed interest at the highest
lawful rate, such excessive interest shall be applied to the reduction of the principal amount owing hereunder, and not to the payment of interest, or if such excessive interest exceeds any unpaid balance of principal, such excess shall be refunded
to the Borrower. All sums paid or agreed to be paid to the Bank for the use, forbearance or detention of monies advanced under the Revolving Loan shall, to the extent permitted by applicable Law, be amortized, prorated, allocated and spread
throughout the full term of the Indebtedness until payment in full so that the rate of interest on account of the Indebtedness is uniform throughout the term thereof. This Section 2.5 shall control every other provision of the Loan Documents
and all other agreements between the Bank and the Borrower. 
 2.6 Alternate Rate of Interest. If prior to the commencement of any
Interest Period for a Eurodollar Borrowing, the Bank determines reasonably and in good faith that by reason of circumstances affecting the relevant market generally adequate and reasonable means do not exist for ascertaining the Adjusted LIBO Rate
or the LIBO Rate, as applicable, for such Interest Period; or that the Adjusted LIBO Rate for such Interest Period will not adequately and fairly reflect the cost to the Bank of making or maintaining its Revolving Loan included in such Borrowing for
such Interest Period (as certified by the Bank), then the Bank shall give notice thereof to the Borrower by telephone, telecopy or e-mail as promptly as practicable thereafter and, until the Bank notifies the Borrower that the circumstances giving
rise to such notice no 

  

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longer exist, (i) any continuation of any Revolving Loan as a Eurodollar Borrowing shall be ineffective, and (ii) if a Eurodollar Revolving Loan is
requested by Borrower, such Borrowing shall be made as an ABR Borrowing; provided that if the circumstances giving rise to such notice affect only one Type of Borrowings, then the other Type of Borrowings shall be permitted to the extent
otherwise allowed hereunder. 
 2.7 Increased Costs. 
 (a) If any Change in Law shall: 
 (i) impose, modify or deem applicable any reserve, special deposit or similar requirement against assets of, deposits with or for the account of, or credit extended by, the Bank (except any such reserve requirement
reflected in the Adjusted LIBO Rate); or 
 (ii) impose on the Bank or the London interbank market any other condition
affecting this Agreement or Eurodollar Revolving Loans made by the Bank or any Letter of Credit or participation therein; 
 and the result of
any of the foregoing shall be to increase the cost to the Bank of making or maintaining any Eurodollar Revolving Loan (or of maintaining its obligation to make any such Revolving Loan) or to increase the cost to the Bank of participating in, issuing
or maintaining any Letter of Credit or to reduce the amount of any sum received or receivable by the Bank hereunder (whether of principal, interest or otherwise), then the Borrower will pay to the Bank (together with reasonably detailed
documentation supporting such request) such additional amount or amounts as will compensate the Bank for such additional costs incurred or reduction suffered. 
 (b) If the Bank determines that any Change in Law regarding capital requirements has or would have the effect of reducing the rate of
return on the Bank’s capital or on the capital of the Bank’s holding company, if any, as a consequence of this Agreement or the Revolving Loans made by, or participations in Letters of Credit held by, the Bank, or the Letters of Credit
issued by the Bank, to a level below that which the Bank or the Bank’s holding company could have achieved but for such Change in Law (taking into consideration the Bank’s policies and the policies of Bank’s holding company with
respect to capital adequacy), then from time to time the Borrower will pay to the Bank (together with reasonably detailed documentation supporting such request) such additional amount or amounts as will compensate the Bank or the Bank’s holding
company for any such reduction suffered. 
 (c) A certificate of the Bank setting forth the amount or amounts necessary to
compensate the Bank or its holding company, as the case may be, as specified in paragraph (a) or (b) of this Section 2.7 together with supporting documentation demonstrating the calculation of such amount in reasonable detail shall be
delivered to the Borrower. The Borrower shall pay the Bank, as the case may be, the amount shown as due on any such certificate within 15 days after receipt thereof. 
  

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 (d) Failure or delay on the part of the Bank to demand compensation pursuant to this
Section 2.7 shall not constitute a waiver of the Bank’s right to demand such compensation; provided that the Borrower shall not be required to compensate the Bank pursuant to this Section 2.7 for any increased costs or
reductions incurred more than 180 days prior to the date that the Bank notifies the Borrower of the Change in Law giving rise to such increased costs or reductions and of the Bank’s intention to claim compensation therefor; provided
further that, if the Change in Law giving rise to such increased costs or reductions is retroactive, then the 180-day period referred to above shall be extended to include the period of retroactive effect thereof. 
 (e) The foregoing provisions of this Section 2.7 shall not apply in the case of Taxes, which shall instead be governed by
Section 2.8. 
 2.8 Taxes. 
 (a) Any and all payments by or on account of any obligation of the Borrower hereunder shall be made free and clear of and without deduction for any Indemnified Taxes or Other Taxes; provided that if the
Borrower shall be required to deduct any Indemnified Taxes or Other Taxes from such payments, then (i) the sum payable shall be increased as necessary so that after making all required deductions (including deductions applicable to additional
sums payable under this Section 2.8) the Bank (as the case may be) receives an amount equal to the sum it would have received had no such deductions been made, (ii) the Borrower shall make such deductions and (iii) the Borrower shall
pay the full amount deducted to the relevant Governmental Authority in accordance with applicable Law. 
 (b) In addition, the
Borrower shall pay any Other Taxes to the relevant Governmental Authority in accordance with applicable law. 
 (c) The
Borrower shall indemnify the Bank, within 10 days after written demand therefor, for the full amount of any Indemnified Taxes or Other Taxes paid by the Bank, as the case may be, on or with respect to any payment by or on account of any obligation
of the Borrower hereunder (including Indemnified Taxes or Other Taxes imposed or asserted on or attributable to amounts payable under this Section 2.8) and any penalties, interest and reasonable expenses arising therefrom or with respect
thereto (except as a result that such sums were imposed as a result of the willful misconduct or gross negligence of the Bank as finally determined by a court of competent jurisdiction), whether or not such Indemnified Taxes or Other Taxes were
correctly or legally imposed or asserted by the relevant Governmental Authority. A certificate as to the amount of such payment or liability delivered to the Borrower by the Bank shall be conclusive absent manifest error. 
 (d) As soon as practicable after any payment of Indemnified Taxes or Other Taxes by the Borrower to a Governmental Authority, the Borrower
shall deliver to the Bank the original or a certified copy of a receipt issued by such Governmental Authority evidencing such payment, a copy of the return reporting such payment or other evidence of such payment reasonably satisfactory to the Bank.

  

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 (e) If the Bank determines, in its sole discretion, that it has received a refund of any
Taxes or Other Taxes as to which it has been indemnified by the Borrower or with respect to which the Borrower has paid additional amounts pursuant to this Section 2.8, it shall pay over such refund to the Borrower (but only to the extent of
indemnity payments made, or additional amounts paid, by the Borrower under this Section 2.8 with respect to the Taxes or Other Taxes giving rise to such refund), net of all out-of-pocket expenses of the Lender and without interest (other than
any interest paid by the relevant Governmental Authority with respect to such refund); provided, that the Borrower, upon the request of the Bank, agrees to repay the amount paid over to the Borrower (plus any penalties, interest or other
charges imposed by the relevant Governmental Authority) to the Bank in the event the Bank is required to repay such refund to such Governmental Authority. This Section 2.8 shall not be construed to require the Bank to make available its tax
returns (or any other information relating to its taxes which it deems confidential) to the Borrower or any other Person. 
 (f) To the extent the Bank is entitled to an exemption from or reduction of withholding Tax under the law of the jurisdiction in which the Borrower is located, or any treaty to which such jurisdiction is a party, with respect to payments
under this Agreement shall deliver to the Borrower, to the extent the Bank is legally entitled to do so, at the time or times prescribed by applicable Law, such properly completed and executed documentation prescribed by applicable Law as may
reasonably be requested by the Borrower to permit such payments to be made without such withholding Tax or at a reduced rate. 
 ARTICLE
III 
 GUARANTORS 
 3.1
Guaranties. Each of the Guarantors listed on Schedule I shall have executed and delivered to the Bank an absolute and unconditional guarantee of payment of the Indebtedness evidenced by the Note in form, scope and substance acceptable to the
Bank. 
 3.2 Further Assurances; Additional Documentation. The Borrower will, at its sole expense, upon the request of the Bank,
execute and deliver or cause to be executed and delivered to the Bank, in due form for filing or recording, such additional certificates and other documents, and do such other acts and things with respect to this Agreement and the Commitment, as the
Bank may reasonably deem necessary or advisable. 
 ARTICLE IV 
 CONDITIONS PRECEDENT TO LOAN 
 4.1 Conditions Precedent. The obligation
of the Bank to extend the Commitment to the Borrower is subject to the satisfaction of all of the following conditions (in addition to the other terms and conditions set forth herein): 
 (a) No Default. There shall exist no Event of Default or Default on the Closing Date. 
  

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 (b) Representations and Warranties. The representations and warranties set forth
in Article VI shall be true and correct on and as of the Closing Date, with the same effect as though made on and as of the Closing Date. 
 (c) Certificates. Borrower and each of the Guarantors shall have delivered to the Bank Certificates, dated as of the Closing Date, and signed by the authorized general partner or manager or officer thereof
certifying (i) to the matters covered by the conditions specified in subsections (a) and (b) of this Section 4.1, (ii) that the Borrower and each of the Guarantors has performed and complied with all agreements and
conditions required to be performed or complied with by it prior to or on the Closing Date, (iii) to the name and signature of each manager or officer of Borrower’s general partner authorized to execute and deliver the Loan Documents and
any other documents, certificates or writings and to borrow under this Agreement, and (iv) to such other matters in connection with this Agreement which the Bank shall determine to be advisable. The Bank may conclusively rely on each of the
Certificates until it receives notice in writing to the contrary. 
 (d) Proceedings. On or before the Closing Date,
all limited partnership proceedings of the Borrower and the limited liability company or limited partnership proceedings of each of the Guarantors shall be taken in connection with the transactions contemplated by the Loan Documents, and evidence of
Borrower’s and each of the Guarantors’ authorizing the execution and delivery of the Loan Documents, the Borrowings under this Agreement shall be satisfactory in form and substance to the Bank and its counsel; and the Bank shall have
received certified copies, in form and substance satisfactory to the Bank and its counsel, of the respective Certificate of Limited Partnership, Limited Partnership Agreement and Articles of Organization and the Operating Agreement of Borrower and
the Guarantors, as applicable. 
 (e) Loan Documents. The Borrower shall have delivered to the Bank this Agreement,
appropriately executed by the appropriate parties and, where applicable, and acknowledged to the satisfaction of the Bank and dated as of the Closing Date. 
 (f) Note/Loan Fee. The Borrower shall have (i) executed and delivered the Note to the order of Bank, appropriately executed, and (ii) paid in full the loan fee required by Section 2.4.

 (g) Closing Opinions. Legal counsel for the Borrower and each of the Guarantors shall have delivered to the Bank
favorable written closing opinions addressed to the Bank and covering the organization, existence as a legal entity, good standing, due authority, no violation of charter documents or Laws generally applicable to the transactions contemplated
hereby, enforceability and necessary consents and such other matters concerning the Borrower and the Guarantors as the Bank may reasonably require. 
 (h) Legal Fees. Borrower shall have paid or caused to be paid such reasonable legal fees and expenses advanced or incurred by the Bank as may be reasonably estimated or ascertained at Closing. Borrower shall
thereafter pay such subsequently determined reasonable legal fees and expenses advanced or incurred by the Bank promptly following invoicing therefor as soon as reasonably possible and in no event later than thirty (30) days following receipt
of such invoice therefor. 
  

 13 

 ARTICLE V 
 COVENANTS 
 The Borrower covenants and agrees with the Bank that from the date hereof and so long as
this Agreement is in effect (by extension, amendment or otherwise) and until payment in full of all Indebtedness and the performance of all other obligations of the Borrower under this Agreement, unless the Bank shall otherwise consent in writing:

 5.1 Payment of Taxes and Claims. The Borrower will pay and discharge or cause to be paid and discharged all Taxes imposed upon the
income or profits of the Borrower or upon the property, real, personal or mixed, or upon any part thereof, belonging to Borrower before the same shall be in default, and all lawful claims for labor, rentals, materials and supplies which, if unpaid,
might become a Lien upon their property or any part thereof; provided however, that the Borrower shall not be required to pay and discharge or cause to be paid or discharged any such Tax, assessment or claim so long as the validity thereof shall be
contested in good faith by appropriate proceedings, and adequate book reserves shall be established with respect thereto, and the Borrower shall pay such Tax, charge or claim before any property subject thereto shall become subject to execution.

 5.2 Maintenance of Existence. Borrower will do or cause to be done all things necessary to preserve and keep in full force and
effect its existence as a limited partnership, its rights and franchises and will continue to conduct and operate its business substantially as being conducted and operated presently. Borrower will become and remain qualified to conduct business in
each jurisdiction where the nature of the business or ownership of property by Borrower may require such qualification. 
 5.3 Compliance
with Applicable Laws. Borrower will comply with the requirements of all applicable Laws and orders of any Tribunal and obtain any licenses, permits, franchises or other governmental authorizations necessary to the ownership of Borrower’s
properties or to the conduct of Borrower’s business. 
 5.4 Notice of Default. Immediately upon the happening of any condition or
event which constitutes an Event of Default or Default or any default or event of default under any other Loan Document, the Borrower will give the Bank a written notice thereof specifying the nature and period of existence thereof and what actions,
if any, the Borrower is taking and proposes to take with respect thereto. 
 5.5 Notice of Litigation. Immediately upon becoming aware
of the existence of any action, suit or proceeding at law or in equity before any Tribunal, an adverse outcome in which would (i) materially impair the ability of Borrower to carry on its business substantially as now conducted, or
(ii) materially and adversely affect the condition (financial or otherwise) of Borrower, Borrower will give the Bank a written notice specifying the nature thereof and what actions, if any, Borrower is taking and proposes to take with respect
thereto. 
  

 14 

 5.6 Notice of Claimed Default. Immediately upon becoming aware that the holder of any note or any
evidence of indebtedness or other security of Borrower has given notice or taken any action with respect to a claimed default or event of default thereunder, Borrower will give the Bank a written notice specifying the notice given or action taken by
such holder and the nature of the claimed default or event of default thereunder and what actions, if any, Borrower is taking and proposes to take with respect thereto. 
 5.7 Requested Information. With reasonable promptness, the Borrower will give the Bank such other data and information as from time to time may be reasonably requested by the Bank. 
 5.8 Inspection. The Borrower will keep complete and accurate books and records with respect to the IDRs and its other properties, businesses and
operations and will permit employees and representatives of the Bank, upon reasonable notice, to audit, inspect and examine the same and to make copies thereof and extracts therefrom during normal business hours. All such records shall be at all
times kept and maintained at the principal offices of the Borrower in Tulsa, Oklahoma. Upon any Default or Event of Default of the Borrower, they will surrender a copy of all such records relating to the IDRs to the Bank upon receipt of any request
therefor from the Bank. 
 5.9 Governing Documents and Assumed Names. Borrower will not amend, alter, modify or restate its Articles
of Organization in any way which would (i) change the Borrower’s name or adopt a trade name for Borrower; or (ii) in any manner adversely affect Borrower’s Indebtedness, obligations or covenants to the Bank hereunder. 

5.10 Merger, Consolidation, Acquisition, Dissolution. Except for the dissolution of Borrower and other related organizational changes
contemplated in connection with the Simplification of Capital Structure, the Borrower will not merge or consolidate with or into any other Person; or permit any other Person to consolidate with or merge into Borrower; or adopt or effect any plan of
reorganization, recapitalization, liquidation or dissolution; or acquire any properties or assets, other than in the ordinary course of business. 
 5.11 Financial Statements and Other Information. The Borrower will furnish to the Bank: 
 (a) within 120 days
after the end of each fiscal year of the Borrower, on EDGAR, its audited consolidated balance sheet and related statements of operations, members’ equity and cash flows as of the end of and for such year, setting forth in each case in
comparative form the figures for the previous fiscal year, all reported by independent public accountants of recognized national standing (without a “going concern” or like qualification or exception and without any qualification or
exception as to the scope of such audit) to the effect that such consolidated financial statements present fairly in all material respects the financial condition and results of operations of the Borrower and any consolidated Subsidiaries on a
consolidated basis in accordance with GAAP consistently applied; 
  

 15 

 (b) within 45 days after the end of each of the first three fiscal quarters of each
fiscal year of the Borrower commencing with fiscal quarter ending June 30, 2009, on EDGAR, Borrower’s balance sheet and related statements of operations, members’ equity and cash flows as of the end of and for such fiscal quarter and
the then elapsed portion of the fiscal year, setting forth in each case in comparative form the figures for the corresponding period or periods of the previous fiscal year, all certified by the Manager or Chief Financial Officer of Borrower as
presenting fairly in all material respects the consolidated financial condition and results of operations of the Borrower in accordance with GAAP consistently applied; 
 (c) concurrently with any delivery of financial statements under clauses (a) and (b) above, a certificate (the
“Compliance Certificate”) of the Manager or Chief Financial Officer of the Borrower (i) certifying as to whether an Event of Default has occurred and is continuing, if an Event of Default has occurred and is continuing,
specifying the details thereof and any action taken or proposed to be taken with respect thereto, and (ii) stating whether any change in GAAP or in the application thereof has occurred since the date of the most recent audited financial
statements required by this Section 5.11 (a) (unless such change has been stated in any prior Compliance Certificate) and, if any such change has occurred, specifying the effect of such change on the financial statements accompanying such
certificate; and 
 (d) promptly following any request therefor, such other information regarding the operations, business
affairs and financial condition of the Borrower or any Subsidiary, or compliance with the terms of this Agreement, as the Bank may reasonably request. 
 5.12 IDR Restrictions. In lieu of a direct and affirmative pledge of a first priority lien and security interest against all of the IDRs owned indirectly by the Borrower, as consideration for the Bank’s
establishment of the Commitment and its willingness to make Revolving Loans hereunder, until the Indebtedness is fully paid and discharged and the Commitment is terminated, extinguished, canceled and/or expired and no longer binding against the
Bank: 
 (a) Borrower will remain the sole legal and beneficial owner of all interest in the IDRs, free and clear of any and
all claims of MMP, any Guarantor or any third Person (other than the Bank), and any and all Liens, security interests, encumbrances, restrictions, options, preferential purchase rights, rights of first refusal, adverse claims and other conflicting
rights of any kind or nature, except the negative pledge created hereby and except as may be approved in writing by the Bank; 
 (b) Borrower will not create, grant, cause or suffer to exist any voluntary, consensual or other Lien, whether created by Borrower, MMP, any Guarantor or other Person, including without limitation, any mortgage, pledge, charge, security
interest or other encumbrance in or on the IDRs or any cash payments generated thereby or owed or owing thereunder except only Liens hereafter created in favor of the Bank securing the Indebtedness as evidenced by the Note and except as may be
approved in writing by the Bank; and 
  

 16 

 (c) Borrower will not sell, transfer, assign, convey, hypothecate or otherwise dispose
of, or permit or cause any Guarantor or other Person to sell, transfer, assign, convey, hypthotecate or otherwise dispose of, any of Borrower’s interest in the IDRs except in connection with the Simplification of Capital Structure. 

5.13 Use of Proceeds and Letters of Credit. Borrowings will be requested only for the purposes stated in Recital A to this Agreement. No part
of the Borrowing of any Revolving Loan will be used, whether directly or indirectly, for any purpose that entails a violation of any of the Regulations of the Board, including Regulations T, U and X. 
 5.14 Guarantors. The Borrower agrees to cause each Guarantor to guarantee the prompt and full payment and performance when due of the Indebtedness
in accordance with the terms and provisions of the Guaranty. 
 5.15 Limitation on Other Debts. Borrower will not create, incur,
assume, become or be liable in any manner in respect of, or suffer to exist, any indebtedness, whether evidenced by a note, bond, debenture, agreement, letter of credit or similar or other obligation, or accept any deposits or advances of any kind
for Borrower or make or receive any intercompany loans, during each calendar year, except (i) trade payables and current indebtedness (other than for borrowed money) incurred in, and deposits and advances accepted in, the ordinary and normal
course of Borrower’s existing business; or (ii) the Indebtedness. 
 5.16 Distributions. Upon the occurrence of and during
the continuation of any Event of Default, Borrower will not declare, pay or become obligated to declare or pay any or distribution on any units or certificates of partnership interest, make any distribution of cash or property to holders of any
units or certificates of partnership interests (general, limited or otherwise) of Borrower, as applicable, or redeem, retire, purchase or otherwise acquire, directly or indirectly, any units, certificates or other evidences of equity interests of or
rights in any class of its partnership units, certificates or other equity interests, now or hereafter outstanding or otherwise return any capital or assets to its partners, including without limitation, for pass through tax payments by the partners
of Borrower for tax liabilities generated by Borrower’s taxable income without first obtaining the prior written consent of the Bank. 
 5.17 Transactions with Affiliates. None of the Borrower, MGG GP or any of the Guarantors will nor will they permit any of their Subsidiaries to, sell, lease or otherwise transfer any property or assets to, or purchase, lease or
otherwise acquire any property or assets from, or otherwise engage in any other transactions with each other or any of their affiliates, except in the ordinary and customary course of business at prices and on terms and conditions not less favorable
to the Borrower, MGG GP, the Guarantors or such Subsidiary than could be obtained on an arm’s length basis from unrelated third parties and in no event shall Borrower or any Guarantor cause or permit (i) the IDRs or any cash rights or cash
proceeds from such IDRs to be transferred to, deposited with or held by or on behalf of MGG GP or (ii) any cash or cash equivalents be transferred to or through, deposited with or in any manner held by MGG GP, whether as legal holder, trustee
or other equitable form or manner beyond or in excess of the amounts of cash historically and customarily held by MGG GP in the ordinary and normal course of its business operations and activities. 
  

 17 

 ARTICLE VI 
 REPRESENTATIONS AND WARRANTIES 
 To induce the Bank to enter into this Agreement and to extend the
Commitment to the Borrower under the provisions hereof, and in consideration thereof, the Borrower represents and warrants as follows: 
 6.1
Organization and Qualification. Borrower is duly organized, validly existing, and in good standing under the laws of the State of Delaware as a limited partnership. Borrower's sole general partner, Magellan Midstream Holdings GP, LLC
(“MGG GP”), a Delaware limited liability company, is in good standing under the laws of the State of Delaware and has all necessary power and authority to execute, deliver and cause the Borrower to perform this Agreement and the Loan
Documents. 
 6.2 Litigation. Except as set forth on Exhibit B attached hereto, there is no action, suit, investigation or proceeding
threatened or pending before any Tribunal against or affecting Borrower or any properties or rights of Borrower, which, if adversely determined, would result in a liability that would result in any material adverse change in the business or
condition, financial or otherwise, of Borrower. Borrower is not in default with respect to any judgment, order, writ, injunction, decree, rule or regulation of any Tribunal. 
 6.3 Conflicting Agreements and Other Matters. Borrower is not in default in the performance of any obligation, covenant, or condition in any
agreement to which it is a party or by which it is bound. Borrower is not a party to any contract or agreement or subject to any charter or other restriction which materially and adversely affects its business, property or assets, or financial
condition. Borrower is not a party to or otherwise subject to any contract or agreement which restricts or otherwise affects the right or ability of Borrower to execute the Loan Documents or the performance of any of their respective terms. Neither
the execution nor delivery of any of the Loan Documents, nor fulfillment of nor compliance with their respective terms and provisions will conflict with, or result in a breach of the terms, conditions or provisions of, or constitute a default under,
or result in any violation of, or result in the creation of any Lien (except those created by the Loan Documents) upon any of the properties or assets of Borrower pursuant to, or require any consent, approval or other action by or any notice to or
filing with any Tribunal pursuant to any award of any arbitrator, or any agreement, instrument or Law to which Borrower is subject. 
 6.4
Purposes. Borrower is not engaged principally, or as one of its important activities, in the business of extending credit for the purpose of purchasing or carrying margin stock (within the meaning of Regulation U of the Board of Governors of
the Federal Reserve System) and no part of the proceeds of any Borrowing hereunder will be used to purchase or carry any margin stock or to extend credit to others for the purpose of purchasing or carrying any margin stock. If requested by the Bank,
Borrower will furnish to the Bank a statement in conformity with the requirements of Federal Reserve Form U-1, referred to in Regulation U, to the foregoing effect. Neither the Borrower nor any agent acting on its behalf has taken or will take any
action which might cause this Agreement or the Note to violate any regulation of the Board of Governors of the Federal Reserve System (including Regulations G, T, U and X) or to violate any Securities Laws, state or federal, in each case as in
effect now or as the same may hereafter be in effect. 
  

 18 

 6.5 Compliance with Applicable Laws. The Borrower is in compliance with all Laws, ordinances,
rules, regulations and other legal requirements applicable to it and the business conducted thereby, the violation of which could or would have a material adverse effect on their business condition, financial or otherwise. 
 6.6 Possession of Franchises, Licenses. The Borrower possesses all franchises, certificates, licenses, permits and other authorizations from
governmental political subdivisions or regulatory authorities, free from burdensome restrictions, that are necessary in any material respect for the ownership, maintenance and operation of their properties and assets, and the Borrower is not in
violation of any thereof in any material respect. 
 6.7 Taxes. The Borrower has filed all Federal, state and other income tax returns
which are required to be filed and have paid all Taxes, as shown on said returns, and all Taxes due or payable without returns and all assessments received to the extent that such Taxes or assessments have become due. All Tax liabilities of the
Borrower are adequately provided for on the books of the Borrower, including any interest or penalties. No income tax liability of a material nature has been asserted by taxing authorities for Taxes in excess of those already paid. 
 6.8 Disclosure. Neither this Agreement nor any other Loan Document or writing furnished to the Bank by or on behalf of the Borrower in connection
herewith contains any untrue statement of a material fact nor do such Loan Documents and writings, taken as a whole, omit to state a material fact necessary in order to make the statements contained herein and therein not misleading. There is no
fact known to Borrower and not reflected in the financial statements provided to the Bank which materially adversely affects their assets or in the future may materially adversely affect the business, property, assets or financial condition of the
Borrower which has not been set forth in this Agreement, in the Loan Documents or in other documents furnished to the Bank by or on behalf of the Borrower prior to the date hereof in connection with the transactions contemplated hereby. 

6.9 No Liens re IDRs. Borrower has full right, power and authority to the IDRs and all cash payments therefrom, subject to no Lien or other
encumbrance, limitation or offset of any type unless expressly permitted in this Agreement. MGG GP has no right, title or interest in or claim to the IDRs and neither the IDRs nor any cash proceeds or cash rights pertaining to such IDRs are
attributable, deposited with or otherwise held at any time by MGG GP, whether legally, beneficially, in trust or otherwise. 
 ARTICLE VII

 EVENTS OF DEFAULT 
 7.1 Events of Default. The occurrence of any one or more of the following events shall constitute an Event of Default (whether such occurrence shall be voluntary or involuntary or come about or be effected by operation of Law or
otherwise): 
 (a) The Borrower shall fail to make any monthly payment due on the Note, or fail to pay the Note within five
(5) days after notice to Borrower the same was not paid on the scheduled due date thereof (whether by extension, renewal, acceleration, maturity or otherwise); or 
  

 19 

 (b) Any representation or warranty of the Borrower made herein or in any writing
furnished in connection with or pursuant to any of the Loan Documents shall have been false or misleading in any material respect on the date when made; or 
 (c) The Borrower shall fail to duly observe, perform or comply with any covenant, agreement or term (other than payment provisions which are governed by Section 7.1(a) hereof) contained in this Agreement or any
of the Loan Documents and such default or breach shall have not been cured or remedied within thirty (30) days following receipt of notice thereof from the Bank; or 
 (d) Borrower shall default in the payment of principal or of interest on any other obligation for money borrowed or received as an advance
(or any obligation under any conditional sale or other title retention agreement, or any obligation issued or assumed as full or partial payment for property whether or not secured by purchase money Lien, or any obligation under notes payable or
drafts accepted representing extensions of credit) beyond any grace period provided with respect thereto, or shall default in the performance of any other agreement, term or condition contained in any agreement under which such obligation is created
(or if any other default under any such agreement shall occur and be continuing beyond any period of grace provided with respect thereto) if the effect of such default is to cause, or to permit the holder or holders of such obligation (or a trustee
on behalf of such holder or holders) to cause such obligation to become due prior to its date of maturity; or 
 (e) Any of
the following: (i) Borrower shall be unable to pay its debts as they mature, or shall make an assignment for the benefit of creditors or admit in writing its inability to pay its debts generally as they become due or fail generally to pay its
debts as they mature; or (ii) an order, judgment or decree is entered adjudicating Borrower insolvent or an order for relief under the United States Bankruptcy Code is entered with respect to Borrower or (iii) Borrower shall petition or
apply to any Tribunal for the appointment of a trustee, receiver, custodian or liquidator of Borrower or of any substantial part of the assets of Borrower or shall commence any proceedings relating to Borrower under any bankruptcy, reorganization,
compromise, arrangement, insolvency, readjustment of debts, dissolution, or liquidation Law of any jurisdiction, whether now or hereafter in effect; or (iv) any such petition or application shall be filed, or any such proceedings shall be
commenced, against Borrower and Borrower by any act shall indicate its approval thereof, consent thereto or acquiescence therein, or an order, judgment or decree shall be entered appointing any such trustee, receiver, custodian or liquidator, or
approving the petition in any such proceedings, and such order, judgment or decree shall remain unstayed and in effect for more than thirty (30) days; or (vi) any Borrower shall fail to make timely payment or deposit of any amount of tax
required to be withheld by Borrower and paid to or deposited to or to the credit of the United States of America pursuant to the provisions of the Internal Revenue Code of 1986, as amended, in respect of any and all wages and salaries paid to
employees of Borrower ; or 
  

 20 

 (f) Any final judgment on the merits for the payment of money in an amount in excess of
$100,000 shall be outstanding against Borrower and such judgment shall remain unstayed and in effect and unpaid for more than thirty (30) days; or 
 (g) any Guarantor repudiates or attempts to repudiate or otherwise cancel or terminate its Guaranty or any Guaranty shall be determined to be void or unenforceable; or 
 (h) Any default or event of default exists or occurs under any of the other Loan Documents. 
 7.2 Remedies. Upon the occurrence of any Event of Default referred to in Section 7.1(e) the Commitment shall immediately and automatically
terminate, and the Note and all other Indebtedness shall be immediately due and payable, without notice of any kind. Upon the occurrence of any other Event of Default, and without prejudice to any right or remedy of the Bank under this Agreement or
the Loan Documents or under applicable Law of under any other instrument or document delivered in connection herewith, the Bank may (i) declare the Commitment terminated or (ii) declare the Commitment terminated and/or declare the Note and
the other Indebtedness, or any part thereof, to be forthwith due and payable, whereupon the Note and the other Indebtedness, or such portion as is designated by the Bank shall forthwith become due and payable, without presentment, demand, notice or
protest of any kind, all of which are hereby expressly waived by the Borrower. No delay or omission on the part of the Bank in exercising any power or right hereunder or under the Note, the Loan Documents or under applicable law shall impair such
right or power or be construed to be a waiver of any default or any acquiescence therein, nor shall any single or partial exercise by the Bank of any such power or right preclude other or further exercise thereof or the exercise of any other such
power or right by the Bank. In the event that all or part of the Indebtedness becomes or is declared to be forthwith due and payable as herein provided, the Bank shall have the right to set off the amount of all the Indebtedness of the Borrower
owing to the Bank against, and shall have a lien upon and security interest in, any and all deposit accounts of the Borrower or any of the Guarantors in the Bank’s possession at or subsequent to such default and rights against the IDRs,
regardless of the capacity in which the Bank possesses such deposit accounts. At any time after the occurrence of any Event of Default, the Bank may, at its option, cause an audit of any and/or all of the books, records and documents of the Borrower
to be made by auditors satisfactory to the Bank at the expense of the Borrower. The Bank also shall have, and may exercise, each and every right and remedy granted to it for default under the terms of the other Loan Documents. 
 7.3 Selective Enforcement. In the event the Bank shall elect to selectively and successively enforce its rights under any one or more of the
agreements included in the Loan Documents, such action shall not be deemed a waiver or discharge of any other right until such time as the Bank shall have been paid in full all Indebtedness. 
 7.4 Application of Payments. During the continuation of any Event of Default, all payments received by the Bank in respect of the Indebtedness,
whether from the Borrower, recoveries upon any portion of the IDRs or otherwise, may be applied by the Bank to any liabilities, obligations or indebtedness included in the Indebtedness selected by the Bank in its sole and exclusive discretion.

  

 21 

 ARTICLE VIII 
 MISCELLANEOUS 
 8.1 Notices. Unless otherwise provided herein, all notices, requests, consents
and demands shall be in writing and shall be either hand-delivered (by courier or otherwise) or mailed by certified mail, postage prepaid, to the respective addresses specified below, or, as to any party, to such other address as may be designated
by it in written notice to the other parties: 
  

			
	If to the Borrower, to:	 	 Magellan Midstream Holdings, L.P.
 One Williams
Center, Suite 2800
 P. O. Box 22186
 Tulsa, OK 74121

Attn: John D. Chandler, Senior Vice President and Chief Financial Officer
 Fax: 918.574.7003

		
	If to the Bank, to:	 	 Bank of Oklahoma, National Association
 Bank of
Oklahoma Tower -8th floor
 One Williams
Center
 Tulsa, Oklahoma 74192
 Attn: Matt Crew,
          Vice President
 Fax:
918.295.0400

 All notices, requests, consents and demands hereunder will be effective when hand-delivered by the Bank to the
applicable notice address of the Borrower or when mailed by certified mail, postage prepaid, addressed as aforesaid by either party hereto. 
 8.2 Place of Payment. All sums payable hereunder shall be paid in immediately available funds to the Bank, at its principal banking offices in Tulsa, Oklahoma, or at such other place as the Bank shall notify the Borrower in writing.
If any interest, principal or other payment falls due on a date other than a Business Day, then (unless otherwise provided herein) such due date shall be extended to the next succeeding Business Day, and such extension of time will in such case be
included in computing interest, if any, in connection with such payment. 
 8.3 Survival of Agreements. All covenants, agreements,
representations and warranties made herein shall survive the execution and the delivery of Loan Documents. All representations and warranties contained in any certificate or other instrument required to be delivered by the Borrower pursuant to this
Agreement shall be deemed to constitute representations and warranties by the Borrower to and for the benefit of the Bank. 
 8.4 Parties
in Interest. All covenants, agreements and obligations contained in this Agreement shall bind and inure to the benefit of the respective successors and assigns of the parties hereto, except that the Borrower may not assign its rights or
obligations hereunder without the prior written consent of the Bank. 
  

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 8.5 Governing Law. This Agreement and the Note shall be deemed to have been made or incurred under
the Laws of the State of Oklahoma and shall be construed and enforced in accordance with and governed by the Laws of the State of Oklahoma. 
 8.6 SUBMISSION TO JURISDICTION. BORROWER HEREBY CONSENTS TO THE JURISDICTION OF ANY OF THE LOCAL, STATE AND FEDERAL COURTS LOCATED WITHIN TULSA COUNTY, OKLAHOMA AND WAIVES ANY OBJECTION WHICH BORROWER MAY HAVE BASED ON IMPROPER VENUE
OR FORUM NON CONVENIENS TO THE CONDUCT OF ANY PROCEEDING IN ANY SUCH COURT AND CONSENTS THAT SERVICE OF PROCESS BE MADE BY MAIL OR MESSENGER DIRECTED TO IT AT THE ADDRESS SET FORTH IN SUBSECTION 7.1 HEREOF AND THAT SERVICE SO MADE SHALL BE DEEMED TO
BE COMPLETED UPON THE EARLIER OF ACTUAL RECEIPT OR THREE (3) BUSINESS DAYS AFTER MAILED OR DELIVERED BY MESSENGER. 
 No Waiver;
Cumulative Remedies. No failure to exercise, and no delay in exercising, on the part of the Bank, any right, power or privilege hereunder or under any other Loan Document or applicable Law shall preclude any other or further exercise thereof or
the exercise of any other right, power or privilege of the Bank. The rights and remedies herein provided are cumulative and not exclusive of any other rights or remedies provided by any other instrument or by law. No amendment, modification or
waiver of any provision of this Agreement or any other Loan Document shall be effective unless the same shall be in writing and signed by the Bank. No notice to or demand on the Borrower in any case shall entitle the Borrower to any other or further
notice or demand in similar or other circumstances. 
 8.8 Costs. The Borrower agrees to pay to the Bank on demand all recording fees
and filing costs and all reasonable attorneys fees and legal expenses incurred or accrued by the Bank in connection with the preparation, negotiation, closing, administration of any amendment, waiver, consent or modification to and of the Loan
Documents. In any action to enforce or construe the provisions of this Agreement or any of the Loan Documents, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and all costs and expenses related thereto.

 8.9 Headings. The article and section headings of this Agreement are for convenience of reference only and shall not constitute a
part of the text hereof nor alter or otherwise affect the meaning hereof. 
 8.10 Severability. The unenforceability or invalidity as
determined by a Tribunal of competent jurisdiction, of any provision or provisions of this Agreement shall not render unenforceable or invalid any other provision or provisions hereof. 
 8.11 Exceptions to Covenants. The Borrower shall not be deemed to be permitted to take any action or fail to take any action which is permitted as
an exception to any of the covenants contained herein or which is within the permissible limits of any of the covenants contained herein if such action or omission would result in the breach of any other covenant contained herein. 
  

 23 

 8.12 WAIVER OF JURY TRIAL. BORROWER FULLY, VOLUNTARILY AND EXPRESSLY WAIVES ANY RIGHT TO TRIAL
BY JURY REGARDLESS OF THE PARTICULAR COURT OR FORUM WITH RESPECT TO ANY CLAIM, ACTION, COUNTERCLAIM OR DEFENSE WHATSOEVER OF THE BANK OR BORROWER, WHETHER OR NOT SUCH CLAIM, ACTION, COUNTERCLAIM OR DEFENSE RELATES OR PERTAINS TO THE NOTE, THE
AGREEMENT OR THE COMMITMENT 
 8.13 Hold Harmless; Indemnity. Except for a successful claim against the Bank by the Borrower, the
Borrower will indemnify and hold the Bank harmless from all liability, loss, damages or expense, including reasonable attorney’s fees, that the Bank may incur in good faith as a result of entering into the Loan Documents or making any Revolving
Loan in compliance with or in the enforcement of the terms of the Loan Documents, including any claim or defense arising out of or related to any violation or alleged violation of applicable laws relating to usury, the charging or collection of
excess interest or finance charges or any similar claim or defense. 
 8.14 Counterparts. This Agreement may be executed in any number
of counterparts, all of which taken together shall constitute one and the same instrument. Delivery of an executed counterpart of a signature page to this Agreement by telecopier or facsimile shall be as effective as delivery of a manually executed
counterpart of this Agreement. 
 8.15 Common Enterprise. The successful operation and condition of each of the Loan Parties is
dependent on the continued successful performance of the functions of the group of the Loan Parties as a whole. Each Loan Party expects to derive benefit (and its board of directors or other governing body has determined that it may reasonably be
expected to derive benefit), directly and indirectly, from (i) successful operations of each of the other Loan Parties and (ii) the credit extended by the Bank to the Borrower hereunder, both in their separate capacities and as members of
the group of companies. Each Loan Party has determined that execution, delivery, and performance of this Agreement and any other Loan Documents to be executed by such Loan Party is within its purpose, will be of direct and indirect benefit to such
Loan Party, and is in its best interest. 
 8.16 USA PATRIOT Act Notice. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW
ACCOUNT. To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person or entity that opens an account,
including any deposit account, treasury management account, loan, other extension of credit, or other financial services product. What this means for Borrower: When a borrower opens an account, the Bank will ask for the borrower’s name,
residential address, tax identification number, and other information that will allow the Bank to identify the borrower, including the borrower’s date of birth if the borrower is an individual. The Bank may also ask, if the borrower is an
individual, to see the borrower’s driver’s license or other identifying documents, and, if the borrower is not an individual, to see the borrower’s legal organizational documents or other identifying documents. The Bank will verify
and record the information the Bank obtains from the Borrower pursuant to the USA PATRIOT Act, and will maintain and retain that record in accordance with the regulations promulgated under the USA PATRIOT Act. 
  

 24 

 8.17 Separateness. The Bank acknowledges that (i) the Bank has advanced funds to the Borrower
in reliance upon the separateness of the Borrower and MGG GP, its general partner, from each other and from any other Persons, including MMP and its Subsidiaries; (ii) the Borrower has assets and liabilities that are separate from those of
other Persons, including MMP and its Subsidiaries; and (iii) any claim against the Borrower which may arise under this Agreement or the Loan Documents shall be made only against and shall be limited to the assets of the Borrower, and that no
judgment, order or execution entered in any suit, action or proceeding, whether legal or equitable, on this Agreement or the other Loan Documents shall be obtained or enforced against MMP or its Subsidiaries or their respective assets for the
purpose of obtaining satisfaction and payment of any Indebtedness or obligations under this Agreement or the Loan Documents, any right to proceed against MMP or its Subsidiaries or their respective assets being hereby expressly waived. This
acknowledgement is part of the consideration for the making of the Revolving Loans, Borrowings and the issuance of Letters of Credit. 
 8.18
No Personal Liability of Directors, Officers, Employees and Unitholders. No director, officer, partner, employee, member or manager of MGG GP will have any liability for any obligations of the Borrower, or for any claim based on, in respect
of, or by reason of, such obligations or their creation except as a result of such director, officer, partner, employee, member or manager’s fraud, willful wanton misconduct or gross negligence. This waiver and release are part of the
consideration for the making of the Revolving Loans, Borrowings and the issuance of Letters of Credit. 
 [Signature pages to follow]

  

 25 

 IN WITNESS WHEREOF, the Borrower has caused this Agreement to be executed and delivered to the Bank in
Tulsa, Oklahoma, as of the day and year first above written by the undersigned duly authorized officer thereof. 
  

					
	 MAGELLAN MIDSTREAM HOLDINGS, L.P.,

		 	a Delaware limited partnership
		
	By	 	Magellan Midstream Holdings GP, LLC,
		 	its general partner
			
		 	By	 	 /s/ John D. Chandler

		 		 	John D. Chandler, Senior Vice President and Chief Financial Officer
			
		 		 	 “Borrower”

  

 26 

 IN WITNESS WHEREOF, the Borrower has caused this Agreement to be executed and delivered to the Bank in
Tulsa, Oklahoma, as of the day and year first above written by the undersigned duly authorized officer thereof. 
  

			
	 BANK OF OKLAHOMA, NATIONAL ASSOCIATION

		
	By	 	 /s/ Matt Crew

		 	Matt Crew, Vice President
		
		 	“Bank”

  

 27 

 EXHIBITS AND SCHEDULES 
  

					
	Exhibit A  	  	-	 	Note
			
	Exhibit B  	  	-	 	Litigation

 SCHEDULES 
  

					
	Schedule I	  	-	 	List of Guarantors

 EXHIBIT A 
 (Note) 

 EXHIBIT B 
 (Litigation) 
 NONE 

 SCHEDULE I 
 (Guarantors) 
 Magellan GP, LLC 
 MGG GP Holdings, LLC 
 Magellan IDR LP, LLC 
 Magellan
IDR, L.P. 
  

 I-1CORREX Services Agreement between Hogg Robinson Plc and TRX Europe Ltd

 Exhibit 10.1 
 TRX EUROPE LTD. 
 CORREX SERVICES AGREEMENT 
 This CORREX Services Agreement (this “Agreement”) is made and entered into by and between TRX Europe Ltd. located at Sutherland House, Russell Way, Crawley
West Sussex RH10, 1UH, United Kingdom (hereinafter “TRX”) and Hogg Robinson Plc located at Spectrum Point, 279 Farnborough Road, Farnborough, Hampshire GU14 7NJ (hereinafter “User”) and be deemed to have become effective
April 1, 2006 (the “Effective Date”). 
 Subject to the terms and conditions in this Agreement, TRX hereby agrees to provide
User certain services known as CORREX through the use of TRX’s software product(s) and related manuals and documentation. 
  

	1.	Definitions 

  

	 	1.1	Affiliate - An entity controlled by, controlling, or under common control with User up to and including Hogg Robinson Group plc (formerly known as Farnborough Holdings
Limited), where “control” means ownership of at least fifty percent (50%) of the equity interest. 

  

	 	1.3	Agreement - This CORREX Services Agreement and all of its attachments, exhibits and addenda. 

  

	 	1.4	Confidential Information - All Customer Data and Personal Data (as defined in section 13.2 below), this Agreement, and all confidential or proprietary information that is
owned by a party or provided by or on behalf of one party to the other party for use in connection with the Service. 

  

	 	1.5	Customer Elements - Custom Modifications, Custom Routines and other Permitted User-specific elements of the Software and Services. 

  

	 	l.6	Custom Modifications - Permitted User-requested changes to the existing functionality of the Services to meet specific needs of Permitted User(s). In the event that TRX makes
such changes, User may be charged an additional fee to be negotiated and agreed upon in writing in advance using the “Current Charges for Other Services” detailed in Exhibit B. Ownership of all Custom Modifications and all proprietary
rights related thereto shall remain with TRX. Custom Modifications do not include Custom Routines and are not created using TRX’s proprietary scripting language. Custom Modifications are changes to the underlying code of the Software.

  

 1 

	 	1.7	Custom Routines - Permitted User-specific Routines intended to perform functions outside the scope of Services as stated in Exhibit A to meet specific needs of Permitted
User(s). In the event that TRX makes such a Routine, User may be charged an additional fee to be negotiated and agreed upon in writing in advance using the “Current Charges for Other Services” detailed in Exhibit B. Ownership of all Custom
Routines and all proprietary rights thereto shall remain with TRX. 

  

	 	1.8	Customer Data - Any personal identifier information, profile data, information, traveler data, transactional data and summaries thereof, generated developed or created by the
Permitted Users, or any derivative form thereof generated by TRX arising from the use or provision of the CORREX Services. Customer Data includes both personally identifiable and de-identifiable information (e.g., compilation of Permitted User Data
in statistical reports). All Customer Data is the property of, and is owned by, User. 

  

	 	1.9	Global Distribution System or GDS or CRS - A computer system or network used to check and make travel-related reservations. 

  

	 	1.10	Group - User and: (a) its Affiliates from time to time; and (b) the travel franchisees of any such Group members from time to time enrolled in the travel franchise
program of such Group as it materially exists today and (c) Joint Ventures. 

  

	 	1.11	Joint Ventures - Travel agencies in which User directly or indirectly (via any subsidiary (within the meaning under the Companies Act 1985) of the User, or any Affiliate)
holds a minority interest and entities that are contractually affiliated with the User’s world-wide network from time to time. 

  

	 	1.12	Permitted User - Group members. 

  

	 	1.13	Proprietary Information - Collectively and without regard to form, any third party information that either party has agreed to treat as confidential, and information
regulated by state or federal law concerning disclosure or use, Confidential Information, and Trade Secrets. 

  

	 	1.14	Region - *. TRX shall make the CORREX Services available to User as the CORREX Services are adapted for the GDSs used in each Region. 

  

	 	1.15	Routine * - A program created by TRX proprietary scripting language and used in the CORREX Services that has pre-defined functions allowing the user to implement business
logic for transaction processing. 

  

	 	1.16	Service Bureau - Computer facility located at TRX’s * office, or other facilities from time to time as designated by TRX, from which TRX will provide Services and data
information to Permitted Users. 

  

 * Confidential Treatment Requested 
  

 2 

	 	1.17	Services - Those services to be provided by TRX to Permitted Users hereunder which are specified in Exhibit A and amended over time per terms of this Agreement.

  

	 	1.18	Software - TRX’s Software and related documentation, utilized by TRX to provide the Services. The term Software shall also include all Version Releases and any Custom
Modifications, the use of which are made available to User hereunder. 

  

	 	1.19	Trade Secrets - Information which: (a) derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper
means by, other persons who can obtain economic value from its disclosure or use; and (b) is the subject of efforts that are reasonable under the circumstances to maintain its secrecy. 

  

	 	1.20	Version Release - Changes to the Software that enhances the capabilities of the Software and Services in existing functional areas and are provided to users of the Service
Bureau at no additional charge. 

  

	2.	Interpretation 

 In this Agreement:

  

	 	2.1	References to a statutory provision includes that provision as from time to time modified, re-enacted or consolidated whether before or after the date of this Agreement.

  

	 	2.2	Unless the context otherwise requires, words importing the singular shall include the plural and vice versa, words importing individuals or persons shall include corporations,
unincorporated bodies of persons and partnerships. 

  

	 	2.3	The Exhibits and any other documents referred to herein and signed by both parties including any implementation plan(s) and purchase orders (together, the “Additional
Documents”) shall have effect as part of this Agreement, and references to Sections and Exhibits are references to the sections of and Exhibits to this Agreement. 

  

	 	2.4	The words “include”, “includes” and “including” shall be construed without limitation to the words following. 

  

	 	2.5	If there is any conflict or inconsistency between the main body of this Agreement, the Exhibits and any Additional Documents, the order of priority shall be the terms of the main
body of this Agreement, then the Schedules, and then the Additional Documents. 

  

 3 

	 	2.6	Headings of paragraphs in this Agreement are inserted for convenience only, and are in no way intended to limit or define the scope and/or interpretation of this Agreement.

  

	3.	Grant of Rights 

  

	 	3.1	Conditioned upon User’s continuing material compliance with the terms of this Agreement, TRX grants to User a
 non-exclusive, non-transferable, and non-assignable right
(save that the User may assign this Agreement to a Group member provided that User remains primarily liable to TRX for performance under the Agreement) to access and use and to allow Permitted Users to access, use and receive the Services provided
by TRX, through the use of its proprietary Software, Routines and Custom Routines and future Version Releases, if any, to process transactions for themselves and their respective Customers. The Software will run and reside at TRX’s Service
Bureau, or such other facilities as designated by TRX from time to time. 

  

	 	3.2	The development of any and all Custom Modifications and/or Custom Routines requested by User shall be covered in a separate written agreement containing terms to be negotiated and
mutually agreed upon by the parties using the “Customer Charges for Other Services” detailed in Exhibit B. Any such Custom Modifications and/or Custom Routines shall be loaded on TRX’s server at the Service Bureau with prior written
approval of the User in accordance with the CORREX Services Acceptance Procedures stated in Exhibit D. User shall have the right to terminate this Agreement in the event that TRX unreasonably delays or refuses to develop Custom Routines or Custom
Modifications. For the avoidance of doubt, TRX’s refusal or delay of such development shall not be deemed unreasonable if such development is in conflict with TRX’s legitimate business goals. 

  

	 	3.3	Unless otherwise expressly agreed to by the User, all Version Releases, Routines, Custom Routines or Custom Modifications, or the installation thereof, shall:

  

	 	3.3.1	not cause any significant delay, interruption, malfunction of the Services, or reduction in functionality; and 

  

	 	3.3.2	not cause any increase in the User’s operational costs in its use of the Services; and 

  

	 	3.3.3	be backwardly compatible with all of the User’s Customer Elements; 

  

	 	3.3.4	Custom Routines and Custom Modifications shall be subject to User acceptance as stated in Exhibit D; and 

  

	 	3.3.5	User will receive notice prior to the implementation of Version Releases in accordance with Exhibit E. 

  

 4 

	 	3.4	Rights to New Functionality. From time to time TRX may introduce new optional functionality into the CORREX Services. TRX may, in its sole discretion, offer such new
functionality to users for an additional reasonable fee specified by TRX in good faith, * User shall be offered such new functionality at materially the same time and on materially the same terms as all other users of the Services but shall be under
no obligation to acquire such new functionality. In the event User refuses any such new functionality, the Services will continue to operate uninterrupted and without change as if the new functionality had not been created or offered to User.

  

	4.	TRX’s Proprietary Rights; User Restrictions 

  

	 	4.1	User acknowledges that the Software, Version Releases, Custom Modifications, if any, and related documentation embody valuable confidential and proprietary information of TRX, the
development of which required the expenditure of considerable time and money by TRX, and are protected as trade secrets and by United States and international copyright law and international treaty. User shall treat such information so received in
confidence and shall not use, copy, disclose, nor permit any of its personnel (excepting those employees with a “need to know” and who have signed appropriate confidentiality agreements) to use, copy, or disclose the same, or the existence
of same, for any purpose that is not specifically authorized under this Agreement. By virtue of this Agreement, User acquires only the non-exclusive right as described above to, and to allow Permitted Users to, access, use and receive the Services
provided by TRX through the use of TRX’s proprietary Software and related documentation, and does not acquire any license thereto or any rights of ownership in such materials, including any Custom Modifications. TRX at all times retains all
right, title and interest in the Software, Version Releases, Custom Modifications, related documentation, and any derivatives thereof. 

  

	 	4.2	User agrees not to remove, alter or conceal any product identification, copyright notices, or other notices or proprietary restrictions from documentation provided to User by TRX,
and to reproduce any and all such notices on any copies of such materials. 

  

	 	4.3	User recognizes and acknowledges that any unauthorized use or disclosure of the Services or Software by User may cause TRX irreparable damage for which other remedies may be
inadequate, and User hereby acknowledges TRX may apply to a court of competent jurisdiction for injunctive or other equitable relief seeking to restrain such use or disclosure. 

  

	 	4.4	TRX recognizes and acknowledges that any unauthorized use or disclosure of the Customer Data by TRX may cause User or the relevant Permitted User irreparable damage for which other
remedies may be inadequate, and TRX hereby acknowledges User may apply to a court of competent jurisdiction for injunctive or other equitable relief seeking to restrain such use or disclosure. 

  

 5 

	 	4.5	User has selected the Services provided hereunder and subject to the terms of this Agreement assumes full responsibility for the data provided, stored or transmitted utilizing the
Services, and the use of such data, including the results obtained there from, as long as the Service Bureau processes the data in accordance with agreed specifications as contained herein and the Service Level Agreement as contained in Exhibit
D. 

  

	5.	Support Services 

  

	 	5.1	Services Provided. During the term of this Agreement, TRX will provide to User the Support Services as stated in Exhibit D. In the event that TRX is able to improve its
uptime service levels for the CORREX Services during the term of this Agreement and offers such improved uptime service levels to another TRX client, such improved services levels shall be deemed to be included in this Agreement.

  

	 	5.2	Error Correction. In the event that any Permitted User(s) encounters an error, bug or malfunction in the Services, User shall promptly provide notice to TRX, describing the
problem and indicating the severity of same. TRX shall verify the cause of the problem, and TRX’s sole obligation shall be to use its reasonable care and skill to correct the reported problem in accordance with Exhibit D. Notwithstanding the
foregoing, the stated service levels shall not apply to errors which are caused by the User, which TRX shall use its reasonable efforts to promptly correct in any event. TRX may charge an additional fee in accordance with Exhibit B to correct such
User errors if appropriate. TRX MAKES NO REPRESENTATION OR WARRANTY THAT ALL BUGS, ERRORS OR MALFUNCTIONS CAN BE CORRECTED, NOR THAT THE SOFTWARE WILL OPERATE ERROR FREE. 

  

	 	5.3	Other Services. TRX may provide training, consultation or other services at the request of User. Any such services shall be performed under a separate written agreement
containing mutually acceptable terms; all related pricing shall not exceed the rates set out in Exhibit B to this Agreement, allowing for such increases as staled in Section 7.2. 

  

	 	5.4	Assignment. User acknowledges and will not unreasonably withhold their consent that TRX may decide to assign its support obligations under this Agreement to a TRX-authorized
agent. After such assignment User agrees to look solely in the first instance to such agent for all on-going maintenance and support of the Software, provided such agent provides maintenance and support services substantially similar to those
contracted for under this Agreement. TRX shall remain primarily liable to and continue to be paid by the User for all support and on-going maintenance obligations given under this Agreement. User shall enter into any further documents reasonably
required by TRX in order to give full effect to the provisions of this Section 5.4. 

  

 6 

	6.	Responsibilities Of User 

 General.
Throughout the initial and any renewal term(s) of this Agreement, and as a condition of TRX’s obligation to provide Services under this Agreement, User agrees that it will: 
  

	 	6.1	Provide all information reasonably requested by TRX to assist in identifying and solving reported errors. 

  

	 	6.2	Follow, in all material respects, all of TRX’s reasonable installation, operation and maintenance instructions. 

  

	 	6.3	Designate two operational User Representatives for each of the three Regions (the initial User Representatives being named on Exhibit C) who will be the contact persons
through which all support and/or problem communications will be made. User may, from time to time, change one or both of the designated User Representatives, which change shall be effective only upon TRX’s receipt of written notice thereof. At
no time shall there be more than two operational User Representatives for each Region. User shall ensure that any appointed operational User Representative is knowledgeable in the operation and use of the TRX Services, operating system(s), and
hardware installed at the User’s site. 

  

	 	6.4	User and TRX agree to review the feasibility of implementing CORREX for use by User’s other Group members, specifically including *. 

  

	7.	Pricing and Payment 

  

	 	7.1	The fees for the Services are set forth in Exhibit B. User shall pay all undisputed fees in Great Britain Pounds (GBP) within * of receipt of invoice regardless of whether User
collects any fees from its customers. User shall pay interest on all undisputed amounts not paid when due at the rate of * per annum above the base rate stated by National Westminster Bank plc, or the highest lawful rate, if less. TRX has the
right to suspend or terminate User’s access to the Services for non-payment upon ten (10) working days’ prior written notice in the event that any portion of any undisputed invoice remains unpaid for twenty (20) or more days
after the due date. 

  

	 	7.2	After the initial two-year term of the Agreement, TRX may, annually, in its reasonable discretion and upon reasonable notice to User (which shall in no event be less than forty five
(45) days prior to such increase), increase the fees by the percentage increase in the Retail Prices Index (for all items excluding mortgage interest payments) (RPIX), as reported by the U.K. Office of National Statistics for the twelve
(12) months preceding the notice by TRX of such increase in fees. 

  

 * Confidential Treatment Requested 
  

 7 

	 	7.3	If the User wishes in good faith to dispute any part of an invoice, User shall (i) notify TRX within 30 days of receipt of the invoice; and (ii) pay any undisputed amounts
on the invoice. If TRX is not notified of a disputed invoice within this time frame, the invoice will be deemed undisputed and will be due and payable in accordance with the terms of this Section. The parties shall refer by notice in writing any
invoice dispute to their respective contract managers for resolution. The contract managers (the initial contract managers being named in Exhibit D) shall negotiate in good faith to attempt to resolve such disputes. If any dispute cannot be resolved
by the contract managers within a maximum of 10 working days after it has been referred to them, the dispute shall be dealt with pursuant to Section 14 below. 

  

	 	7.4	TRX will maintain and procure the maintenance of complete and accurate books and records (using, amongst other things, generally accepted accounting principles consistently applied)
of all Services supplied (including TRX’s performance levels achieved under Exhibit D), all transactions, all fees and charges and other sums claimed hereunder (“Books and Records”), and will retain the Books and Records for * after
the expiry or termination of this Agreement. 

  

	 	7.5	TRX shall provide monthly reports in support of its invoices to User. User shall have the right, upon thirty (30) days prior written notice and during regular business hours of
TRX, to audit the Books and Records of TRX relating to verification that payments due to TRX under this Agreement are correctly calculated. In the event any audit identifies an overpayment of * or more by User to TRX, TRX shall immediately
reimburse User the amount of overpayment. In the event any audit identifies a shortfall of * or more in payments due to TRX, User shall immediately pay TRX all amounts due. 

  

	 	7.6	The fees for the Services do not include any charge for Value Added Taxes (“VAT’), and TRX shall charge VAT (if appropriate) attributable to the Services rendered by TRX
in connection with this Agreement. 

  

	8.	Warranties; Indemnity; Disclaimer 

  

	 	8.1	TRX Warranty. TRX represents and warrants that it will provide the Services, and Support Services as set out in Exhibit D, with such skill and care as may reasonably be
expected of a properly skilled and competent person experienced in the provision of services equivalent to the Services. Save where set out in this Agreement, all other warranties express or implied by common law, statute or otherwise excluded to
the fullest extent allowed by law. 

  

	 	8.2	Joint Warranty. TRX and User each warrants and represents to the other that it has full right, power, and authority to enter into and perform under this Agreement, and the
person signing this Agreement on its behalf has been properly authorized and empowered to enter into this Agreement. 

  

 * Confidential Treatment Requested 
  

 8 

	 	8.3	TRX Indemnification. TRX will defend User and its directors and employees, against any claim against, or liability or loss incurred by, any Permitted User, that the Software
and/or the Services furnished hereunder violates a valid patent, copyright, trademark or other intellectual property right, pay all amounts payable to third parties in connection with any settlement or compromise of such claim approved by TRX, and
pay all damages finally awarded by a court (after any permitted appeals) to third parties relating to such claim, including court costs and reasonable attorneys fees awarded but only to the extent that the action relates to the Software, Routines,
Custom Routines and/or the Services; provided User: (i) promptly notifies TRX in writing of any claim of infringement; (ii) permits TRX to exclusively defend, compromise, settle or appeal any such claim or judgment (at the expense of TRX);
(iii) assists and cooperates with TRX, as reasonably requested by TRX (at the expense of TRX), to enable TRX to defend, compromise, settle or appeal any such claim, suit, demand or judgment. The provisions of this Section shall not prohibit
User’s participation with TRX in the defence or appeal of any such claim or judgment should the User or the Permitted User choose to participate, at its own expense (such expense not being indemnified by TRX) and with attorneys of its own
choice, provided that TRX shall have sole control and authority with respect to any such defence, compromise, settlement, appeal or similar action. Should the User’s right to continue to use and allow the Permitted Users to use the Service
pursuant hereto be enjoined by a court because any part of aspect thereof is declared to infringe a valid patent, copyright, trademark, or other intellectual property right TRX at its option shall either: (i) procure for the User the
uninterrupted right to continue to use and permit use of the Service as provided for hereunder; (ii) modify the Service to render it non-infringing but substantially functionally equivalent to how it was prior to such modification;
(iii) replace the Services with a non-infringing equivalent with materially the same functionality: or (iv) if none of these is commercially reasonable in TRX’s reasonable discretion after having used reasonable commercial endeavours
to achieve them, TRX may terminate the Agreement and refund all unused prepaid fees, subject, if legally permissible, to providing the Service in accordance with Section 10.4 and without prejudice to TRX continuing indemnity obligations
pursuant to this Section 8.3. 

  

	 	8.4	Joint Indemnity. Each party (the “Indemnifying Party”) will indemnify and hold the other party and its affiliates, officers, directors, employees, agents and
representatives harmless from and against all damages, costs, expenses, and liabilities, including, without limitation, reasonable attorneys fees and expenses, (collectively “Losses”) arising from claims of third parties and as a direct
result of a breach of this Agreement by the Indemnifying Party. 

  

	 	8.5	EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION 8, TRX MAKES NO EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO THE CORREX SERVICES, OR ANY OTHER MATTER, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, INFRINGEMENT, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. TRX DOES NOT WARRANT THAT ALL ERRORS CAN OR WELL BE CORRECTED OR THAT THE CORREX SERVICES WILL OPERATE WITHOUT ERROR.

  

 9 

	9.	Limitation of Liability 

  

	 	9.1	Each Party’s liability under this Agreement shall be limited to direct damages under or in relation to any breach of this Agreement by, or from any unlawful act from, its
employees, subcontractors, agents or any other third parties it engages. For avoidance of doubt, direct damages shall include actual and demonstrable lost profits (e.g. profits which have been lost as a direct result of and to the extent due to the
relevant breach of this Agreement and for which the harmed Party can substantiate with written evidence). 

  

	 	9.2	EXCEPT IN THE EVENT OF EITHER PARTY’S BREACH OF THE CONFIDENTIALITY OBLIGATIONS SET FORTH IN SECTION 12 OR USER’S BREACH OF SECTION 4, THE PARTIES AGREE THAT
EACH PARTY’S ANNUAL (EACH 12 MONTH PERIOD TO RUN FROM THE EFFECTIVE DATE OF THIS AGREEMENT AND EACH ANNIVERSARY THEREOF, THE “ANNUAL PERIOD”) CUMULATIVE LIABILITY (UNDER BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE)
IF ANY, FOR ANY DAMAGES RELATED TO THIS AGREEMENT SHALL BE FOR ACTUAL DAMAGES AND SHALL NOT EXCEED THE FEES PAID OR PAYABLE BY USER TO TRX UNDER THIS AGREEMENT OR ANY PREDECESSOR AGREEMENT IN THE IMMEDIATELY PRECEDING ANNUAL PERIOD BEFORE WHICH THE
CAUSE(S) OF ACTION AROSE. NEITHER PARTY SHALL BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR OTHER DAMAGES OF ANY KIND, INCLUDING LOST PROFITS (EXCEPT AS SET FORTH IN SECTION 9.1), EVEN IF ADVISED OF THE LIKELIHOOD OF THE
OCCURRENCE OF SUCH DAMAGES. 

  

	 	9.3	TRX cannot appeal to the limitations of its liability described in the Section 9.2 for any liability arising under Section 8.3 or in the event that the damages are due to
the wilful default or gross negligence of TRX, its employees, subcontractors, agents or other third parties engaged by TRX to fulfil its obligations hereunder. 

  

	 	9.4	TRX will not be liable to User for any failure in respect of its provision of the Services to the extent that such failure arises as a direct result of any acts or omissions on the
part of User or any of its customers. 

  

	 	9.5	TRX shall seek and maintain sufficient insurance for performance of its obligations under this Agreement. 

  

 10 

	10.	Term and Termination 

  

	 	10.1	The initial term of the Agreement shall be two (2) years from the Effective Date. The Agreement shall renew for up to three (3) additional one-year terms unless either
party provides written notice of termination at least sixty (60) days prior to the end of the then-current term, without prejudice to TRX’s obligations pursuant to Section 10.4 below. The parties agree to review User’s
transaction volume, market forces and other relevant factors to mutually agree upon pricing for each renewal term at least ninety (90) days prior to the end of the then-current term. In the event the parties are unable to agree, either party
may terminate the Agreement effective nine (9) months after the end of the then-current term by providing the other with written notice at least sixty (60) days prior to the end of the then-current term. 

  

	 	10.2	Either party may terminate this Agreement and rights granted herein if the other party breaches any of the provisions of this Agreement, which if capable of remedy fails to remedy
such breach within thirty (30) days after receiving written notice setting out the breach. TRX may terminate this Agreement for nonpayment of any undisputed invoice upon thirty (30) days prior written notice. User shall be entitled to
terminate this Agreement immediately in the event TRX fails to provide the Services in accordance with, or meet the service targets set out in, Schedule D, for * consecutive months or any * months in a rolling twelve (12) month calendar
period. Termination of this Agreement shall not constitute either party’s exclusive remedy for breach or non-performance by the other party, and each party shall be entitled to seek all other available remedies, both legal and equitable,
including injunctive relief. 

  

	 	10.3	Should either party (1) admit in writing its inability to pay its debts generally as they become due; (2) make a general assignment for the benefit of creditors;
(3) institute proceedings to be adjudicated a voluntary bankrupt; (4) consent to the filing of a petition of bankruptcy against it; (5) be adjudicated by a court of competent jurisdiction as being bankrupt or insolvent; (6) seek
reorganization under any bankruptcy act; (7) consent to the filing of a petition seeking such reorganization; or (8) have a decree entered against it by a court of competent jurisdiction appointing a receiver, administrator, administrative
receiver, liquidator, trustee, or assignee in bankruptcy or in insolvency covering all or substantially all of such party’s property or providing for the liquidation of such party’s property or business affairs, or any similar or analogous
event occurring under the laws of any jurisdiction; then, in any such event, the other party, at its option and without prior notice, may terminate this Agreement effective immediately. 

  

	 	10.4	Upon termination or expiry of this Agreement, for any reason (including where the Agreement is terminated for User breach), TRX shall continue to provide the Services (in accordance
with the same pricing levels as set out in Schedule B) for a minimum period of * months, or until such time as the User provides 

  

 * Confidential Treatment Requested 
  

 11 

	 	 
written notice to TRX of its desire to no longer utilize the Services (the “Run-Off Period”). Any changes in the provision of Services requested by
the User during the Run-Off Period will require the execution of a work order containing mutually agreed upon specifications and any associated fees. In the event of termination of this Agreement being for User breach, TRX shall be entitled to
impose reasonable pre-conditions during any Run-Off period, including, but not limited to, requiring that the User (i) remedy the terminating breach; (ii) pay all undisputed invoices and outstanding fees due to TRX; and (iii) in the event
User’s breach was due to non-payment, requiring monthly prepayment of accurately forecasted fees (based upon the average of the fees incurred by User during the previous twelve (12) months but taking into account the User’s
anticipated volume decrease in its use of the Services) to be incurred by User during the Run-Off Period. On calculation of each monthly pre-payment the User shall be entitled to be credited (or refunded if appropriate) any excess of fees paid for a
previous month of the Run-Off Period. After the expiry of the Run-Off Period, TRX shall refund any excess payments paid in respect of the Run-Off Period to the User within 30 days from the date the User ceases to use the Services. TRX shall have the
right to immediately terminate provision of the Services during the Run-Off Period for User’s failure to prepay for such Services. Upon expiry of any Run-Off Period, the User shall immediately cease all use of the Services, return all related
documentation, including any documentation made available by User to its customers and TRX shall promptly return and deliver all Customer Data to the User in a mutually agreed electronic format and ensure its erasure from its systems in its
entirety. 

  

	 	10.5	Save as set out in clause 10.4 above, upon termination of this Agreement for any reason, TRX’s obligation to provide the Services hereunder will immediately cease.

  

	 	10.6	* 

  

 * Confidential Treatment Requested 
  

 12 

	 	10.7	Where the context or wording of a section indicates, the terms of this Agreement shall survive its termination, including, without limitation, Sections 4, 7, 8, 9, 10, 11, 12,
13, 14 and 15 hereof. 

  

	11.	Non-Solicitation 

 During the term and for *
thereafter, each party shall refrain from directly recruiting or soliciting for employment an employee of the other party who has been directly involved in the provision of Services in the previous six (6) months, without the prior written
consent of the other party, which it may withhold in its absolute discretion. 
  

	12.	Confidentiality 

  

	 	12.1	Ownership. User acknowledges TRX owns or has the right to provide the CORREX Services, and that all right, title, and interest in the CORREX Services, the Software upon which
the Services are based, and all information and materials related to the Services (excluding the Customer Data) and TRX’s business, regardless of form, including all copyrights, database rights, trademarks, service marks, logos, patents,
Proprietary Information, and other intellectual property rights pertaining thereto (collectively, “TRX IP”), are and shall remain vested in TRX or its licensor(s). User further acknowledges that the CORREX Services and accompanying
documentation arc copyrights and Trade Secrets of TRX. Except for the limited rights granted hereunder, neither User nor its customers shall assert any right, title, or interest in or to the CORREX Services, documentation, or other TRX IP.

  

	 	12.2	Use of Marks; Proprietary Notices. User shall not use TRX’s Marks without TRX’s prior review and written approval, not to be unreasonably withheld or delayed.
Unless otherwise specified in this Agreement, or mutually agreed in writing. User shall not modify, delete, or obscure any Marks, or any copyright or other proprietary notices which TRX may affix to or embed within CORREX Services, or other TRX
Proprietary Information, and shall reproduce same on all full and partial copies thereof. Any combination of the Marks with trademarks, service marks, logos, and trade names of third parties must be approved in writing by TRX prior to their actual
use by User. 

  

	 	12.3	Confidentiality. The unauthorized disclosure or use of a party’s Proprietary Information and all information and services related thereto, may cause great injury and
harm to the owner thereof. Therefore, each party agrees to take all appropriate action to ensure the confidentiality and security of the other party’s Proprietary Information, but in any event no less than a reasonable standard of care. Without
limiting the generality of the foregoing, User and TRX each agree that it: (i) shall maintain the other’s Proprietary Information in the strictest confidence, including compliance with reasonable security requirements; (ii) shall not
disclose, display, publish, transmit, or otherwise make available such 

  

 * Confidential Treatment Requested 
  

 13 

	 	 
Proprietary Information or the benefit thereof, in whole or in part, except in confidence to Permitted Users, its own employees, its Affiliates and
professional advisors, on a need-to-know basis; and (iii) except as expressly permitted hereunder and to the extent permitted by Section 50A of the Copyright, Designs and Patents Act 1988, shall not copy, duplicate, replicate, transform,
or reproduce such Proprietary Information. 

  

	 	12.4	Applicability. The restrictions set forth herein shall apply during the term of this Agreement, and shall remain in full force and effect after any termination hereof:
(a) for Trade Secrets as long as such information qualifies as a Trade Secret under applicable law; (b) for all other Confidential Information, during a period of five (5) years after termination hereof, subject to 10.4; and
(c) for all other TRX IP, during such period as permitted by applicable law. 

  

	 	12.5	Exceptions. Anything in this Section 12 notwithstanding, neither party shall be liable to the other for damages resulting from disclosure of any Proprietary
Information which is lawfully received by recipient prior to its disclosure hereunder or becomes part of the public domain through no act or failure to act by the recipient. In addition, if any law, regulation, or decree of any court, stock exchange
or governmental unit requires disclosure of all or part of TRX’s IP, User shall have no liability to TRX for such disclosure provided it: (a) defers disclosure for the maximum time period permitted by such law; (b) gives TRX immediate
notice of such requirement and confirms such notice in writing within twenty-four (24) hours via facsimile or overnight courier; and (c) allows TRX the opportunity to defend against such disclosure. Notwithstanding the foregoing, neither
party shall have any obligation to maintain the confidentiality of: (i) information the receiving party already knows without restriction (ii) information that becomes generally available to the public except as a result of disclosure by the
receiving party in violation of this Agreement, and (iii) information that becomes known to the receiving party from a source other than the disclosing party on a non-confidential basis 

  

	13.	Ownership of Customer Data and Data Protection 

  

	 	13.1	TRX acknowledges that the User owns all Customer Data, and that all right, title, and interest in the Customer Data, and all information and materials related to the Customer Data,
are and shall remain vested in the User. TRX agrees to execute and complete all documentation as may be reasonably requested by the User to give effect to this clause and/or to assign and transfer all rights and title in the Customer Data to the
User, provided that User shall pay any reasonable costs associated directly therewith. 

  

	 	13.2	For the purposes of this Section 13, “Personal Data” has the meanings ascribed to it in the Data Protection Act 1998 (the “DPA”).

  

 14 

	 	13.3	TRX shall take all necessary steps to ensure that Personal Data processed by or on behalf of TRX under this Agreement is processed, stored and protected in accordance with
requirements of the DPA or its own information security policy (where such policy exceeds the requirements of the DPA) and in particular TRX shall not use or disclose or otherwise process such Personal Data nor reproduce such Personal Data in whole
or in part in any form except as may be required in connection with this Agreement or is required to be disclosed pursuant to any applicable legislation, order of a court of competent jurisdiction or by any governmental or regulatory agency with
authority to demand disclosure. Except to the extent not permitted by applicable law, TRX shall keep the User fully informed of any such disclosure and take all reasonable steps to minimise such disclosure and ensure all disclosed data and
information is treated as, and is kept, confidential by the recipient. 

  

	 	13.3	TRX shall also: 

 a. ensure that all Personal Data
processed by or on behalf of TRX under this Agreement is processed in accordance with the DPA and all applicable laws and regulations and the written instructions of the User; 
 b. at the User’s expense and written request (and to the extent permitted by the Data Protection Act 1998) promptly provide the User with such
assistance and copies of any Personal Data requested by the User as the User may reasonably require in order to deal with any request for subject access pursuant to Section 7 of the Data Protection Act 1998; and 
 c. at all times take reasonable steps to ensure the reliability of those personnel who have access to Personal Data processed on behalf of the Permitted
User(s) and shall use its reasonable endeavors to ensure their compliance with the obligations set out in this Section. 
  

	 	13.4	The User warrants that any Personal Data it is deemed to “control” (as such term is defined under the DPA), is supplied or disclosed to TRX under this Agreement shall be
collected, processed, controlled and transferred by User in accordance with the Data Protection Act 1998. 

  

	14.	Dispute Resolution 

 The parties shall
amicably endeavour to resolve any dispute or difference arising from this Agreement. Any unresolved disputes concerning this Agreement shall (other than where special/injunctive relief is appropriate) be submitted to arbitration before an arbitrator
agreed upon by the parties, or, if the parties cannot agree upon an arbitrator within thirty (30) days, to an arbitrator appointed by the Chairman (or equivalent) of the Chartered Institute of Arbitrators (“CIA”) based in the United
Kingdom. The arbitration shall be conducted in the United Kingdom, in the English language, and under the rules then prevailing of the CIA. The arbitrator may award legal fees and costs as part of any award. The award of the arbitrator shall, in the
absence of manifest error, be binding on both 

  

 15 

 
parties. This Section 14 shall not apply to provisional measures as meant in Article 31 of the Council Regulation (EC) No. 44/2001 of
22 December 2000 on jurisdiction and the recognition of judgments in civil and commercial matters nor shall this Section 14 apply to the undisputed portion of any payment or to any controversy arising in connection with the
confidentiality of and the parties’ respective property interests in and to TRX IP and Customer Data or to the parties respective enforcement of any provision of this Agreement with respect to same, including that party’s right to
injunctive or other equitable relief. 
  

	15.	Miscellaneous 

  

	 	15.1	Language. The language of this Agreement, the reports and documents required by it or arising in connection with it and of negotiations between the parties shall be in
English. 

  

	 	15.2	Entire Agreement. This Agreement, including any Exhibits and Schedules attached hereto, represents the entire understanding and agreement between the parties with respect to
the subject matter hereof, and supersedes any and all previous discussions and communications. Nothing in this section excludes liability for fraud. Any subsequent amendments and/or additions hereto are effective only if in writing and signed by
both parties. Save as provided for in section 3.1 and 5.4 User may not assign its rights or obligations under this Agreement without the prior written consent of TRX and such consent shall not be unreasonably delayed or withheld. Subject to the
foregoing limitation on assignment, this Agreement is binding upon and inures to the benefit of the successors and assigns of the respective parties hereto. 

  

	 	15.3	Governing Law. This Agreement shall be governed by and construed in accordance with the laws of England & Wales and both parties agree to submit to the jurisdiction
of the English Courts. Except as required by Section 13, Dispute Resolution, each party irrevocably submits to the exclusive jurisdiction of the English Courts over any claim, dispute, or matter arising under or in connection with this
Agreement or its enforceability of the legal relationships established by the Agreement, and waives any objection to proceedings in such courts on the grounds of venue or on the grounds that proceedings have been brought in an inconvenient forum.

  

	 	15.4	 Injunctive Relief. In the event a party is in breach, or threatens to breach any of the covenants (Section 4 concerning TRX Proprietary Rights,
Non-Solicitation in Section 11, and Confidentiality in Section 12) set out in this Agreement, the other party (the “Injured Party”) acknowledges and agrees that the Injured Party may be greatly damaged and that such

breach(es) may be irreparable and difficult to quantify; therefore, the Injured Party may apply in good faith to any court of competent jurisdiction in the United Kingdom (or the jurisdiction where the relevant breach occurred and which accepts
jurisdiction under this specific provision of the Agreement), who, notwithstanding the provisions of Section 15.3 (Governing Law), may apply the laws of its own jurisdiction in determining only whether relief shall be granted to the
Injured Party, for injunctive or other equitable relief only to restrain that breach or threat of breach, without impairing, 

  

 16 

	 	 
invalidating, negating or voiding the Injured Party’s rights to releif either at law or in equity; thereafter any subsequent or related legal action is
to be conducted under English law and if necessary, and where possible, transferred to the English Courts. In the event that any or all of the covenants hereunder are determined by the court of competent jurisdiction to be invalid or unenforceable,
by reason that the breadth of restrictions are too great, or for any other reason, these covenants shall be modified and interpreted to extend over the maximum geographic area, period of time, range of activities or other restrictions to which they
may be enforceable. 

  

	 	15.5	Waiver. The failure of either party at any time to require performance by the other party of any provision hereof is not to affect in any way the full rights of such party to
require such performance at any time thereafter, nor is the waiver by either party of a breach of any provision hereof to be taken or held to be a waiver of the provision itself or any future breach. 

  

	 	15.6	Relationship of the Parties. The parties hereto are independent contractors, and nothing in this Agreement is to be construed to create a partnership, joint venture, or
agency relationship. 

  

	 	15.7	Severability. If any part, term, or provision of this Agreement is held to be illegal, unenforceable, or in conflict with any law of a federal, state, or local government
having jurisdiction over this Agreement, the validity of the remaining portions or provisions are not to be affected thereby. 

  

	 	15.8	Notice. All notices under this Agreement shall be given in writing and shall be delivered either by hand, by nationally recognized overnight courier, fees pre-paid by sender,
or by facsimile (with confirmation copy sent by U.S. Mail) addressed to the receiving party at the address set forth below, or at such other address as may be designated from time to time. Notices shall be deemed delivered upon the earlier of actual
receipt or three (3) days after deposit of such notice, properly addressed and delivery fees paid, with the overnight courier, or at the time of delivery by facsimile if such delivery is made by 2:00 o’clock p.m. GMT and, if not, as of
8:00 o’clock a.m. GMT on the following business day. 

  

			
	For TRX:	  	For User:
		
	Name:	  	Name:
		
	TRX Europe Ltd.	  	Company:
		
	Address:	  	Address:
		
	Phone:	  	Phone:
		
	Fax:	  	Fax:

  

 17 

	 	15.9	Force Majeure. No party shall be liable for failure to perform or delay in performing all or any part of its obligations under this Agreement to the extent that such failure
or delay is due to any cause or circumstance reasonably beyond the control of such party including, without limitation, acts of terrorism, acts of God, fire, flood, storms, earthquake, strike or other labor dispute, government requirement, or civil
or military authority, save that, for the avoidance of doubt, TRX shall not be entitled to claim force majeure for a failure in the Services except where both the Service and also the back up system contemplated by Exhibit A are affected by
circumstances (though not necessarily the same circumstances) of force majeure. The party affected by such an event shall promptly notify the other party in writing. The party so affected shall take reasonable steps to resume performance with the
least possible delay. TRX shall have a documented business continuity and disaster recovery plan, as updated from time to time, which shall be provided to User upon written request. 

  

	 	15.10 	Counterparts. This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which taken together will constitute but one and the same
instrument. The Agreement may be executed and delivered by facsimile and the parties agree that such facsimile execution and delivery will have the same force and effect as delivery of an original document with original signatures, and that each
party may use such facsimile signatures as evidence of the execution and delivery of this Agreement by all parties to the same extent that an original signature could be used. 

 [Signatures on following page.] 
  

 18 

 IN WITNESS WHEREOF, the undersigned duly authorized representatives of the parties hereto have made and entered into this
Agreement as of the Effective Date. 
  

									
	TRX Europe Ltd.	 		 	User: Hogg Robinson Plc
					
	Signed: 	 	 /s/    Peter Grover
	 		 	Signed: 	 	 /s/    Bill Brindle

	Name:	 	Peter Grover	 		 	Name:	 	Bill Brindle
	Title	 	EVP	 		 	Title	 	Business Technology & Distribution Director

  

 19 

 Exhibit A  
 CORREX Services 
 While the following list of Services is included as part of the transaction fee, the Services may
be subject to the applicable customized programming fees (not to exceed the rates set out in Exhibit B) necessary for the implementation to a new GDS specification or GDS regional modification requested by the User. 
 * 
  

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 Additional CORREX Services available for per-day fee as stated in Exhibit B: 
  
 * 
 Other customer-defined services as requested by, or made available to, User, shall not be unreasonably withheld or delayed by TRX. 
  

 * Confidential Treatment Requested 
  

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 Exhibit B 
 Fees 
 The Fees expressed herein apply only to those specific Services selected by User and includes the Support
Services set out in Exhibit D. During the term of this Agreement, additional Services may be requested by User and, if provided by TRX not to be unreasonably withheld or delayed, will require additional fees and amendment of this Agreement.

  

			
	 CORREX Service Bureau Fees
	  	Amount
	 *
	  	*

 Fee Explanations  
 * 
 Current Charges for Other Services: 
  

					
	 (1)
	  	Routine Maintenance Programming	  	*
	 (2)
	  	Customized Routine/Script Programming	  	*
	 (3)
	  	XML Event-Driven PNR Messaging Development	  	*
	 (4)
	  	Half-Day Rate	  	*
	 (5)
	  	Other Services	  	*

  

	*	Please note that “per day” means a seven (7) hour day and half-day means 3.5 hours. 

  

 * Confidential Treatment Requested 
  

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 Exhibit C 
 Contact Information 
 Designation of User Representatives: 
 Operational Representatives: 
  

			
	Name: *	  	 *

	Title: *	  	 *

	Phone: *	  	 *

	Fax: *	  	 *

	E-mail Address: *	  	 *

 Legal: 
 Title:
* 
 Office Phone: * 
 Fax: * 
 E-mail Address: * 
 Accounting: 
  

			
	 CORREX Transactions
	  	 CORREX Development

		
	Name: *	  	Name: *
	Title: *	  	Title: *
	Phone: *	  	Phone: *
	Fax: *	  	Fax : *
	Email: *	  	Email: *

  

 * Confidential Treatment Requested 
  

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 Exhibit D 
 Support Services and Service Level Agreement 
 I. CORREX SERVICES 
 Non-Emergency Service Bureau Support Procedures 
 * 
 Normal Business Hours 
 * 
  

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 Emergency is defined as any incident of more than * PNRs on a rush or ticketing queue for * while the queues are not
processing and/or * unsent CORREX Mails waiting on queue for *. 
 Emergency Support during Normal Business Hours 
 * 
  

 * Confidential Treatment Requested 
  

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 CORREX Overall Availability 
 TRX will maintain a * overall monthly uptime of the CORREX Services with the exception of: 
 Downtime for
scheduled maintenance; or factors beyond the control of TRX (subject to 15.9). 
 Scheduled maintenance generally occurs * per month for a period of *.
Maintenance is performed during off-peak hours *. The Service Bureau will provide notice of scheduled maintenance a minimum of * in advance. 
 Factors
beyond the control of TRX include, but are not limited to, GDS availability and GDS performance. TRX will provide monthly reports on the previous calendar months’ uptime for the CORREX Services. 
 CORREX Support Request Response Times 
 Emergency
Support Requests will be resolved within * from the fault being reported. 
 Normal Support Requests will be resolved within * from the fault being reported.

 TRX will not be held to these timeframes during scheduled maintenance periods or when delays are caused by factors beyond TRX control (subject to 15.9),
including but not limited to: User’s failure to follow reporting and/or escalation procedures as stated above (or as later reasonably updated and provided to User in writing), delayed response from User, GDS unavailability, or degraded GDS
performance. TRX will provide an incident report to User within * of any major Service outage causing a severe impact on the CORREX Services’ ability to process Transactions. 
 CORREX Processing Times 
 TRX shall
ensure that the CORREX Services processes at least * of the Group’s unique PNR’s the “rush” queue (as that term is generally understood in the industry) in * or less at any point in time. For avoidance of doubt, PNRs may be
placed on the “rush” queue multiple times in the course of processing. By way of example, a PNR slated for processing that includes CORREX Mail may move to and from the “rush” queue multiple times. TRX cannot ensure the
cumulative total of time that PNR spends on the “rush” queue is * or less. In achieving the service level, TRX will not be responsible for any factors outside its control (subject to 15.9) including, but not limited to: the number of GDS
terminal addresses (TAs) and/or number of queues utilized by User, variables in 3rd party data communications, GDS-related performance issues (e.g.,
uptime or connectivity speed), GDS modifications, unplanned or unannounced “Queue Dumps”, User processing requirements that include extraneous database connections or GDS commands, multi-module 
  

 * Confidential Treatment Requested 
  

 26 

 
processing of PNR’s sent to the “rush” queues, emails sent via the GDS, or transaction volume levels exceeding * of the transaction volume
forecast provided by User. User shall provide CORREX transaction forecasts to TRX for the upcoming * no later than the * of the * of the previous *. The CORREX transaction forecast is to contain a good faith estimate of the expected CORREX *
transaction volume. In the event that User fails to provide a CORREX transaction forecast, the parties agree that the most recent forecast provided by User will be in effect for the purposes of this section. TRX shall be responsible for monitoring
and reporting on CORREX transaction processing times using the CORREX reporting functionality and making such reports available to User *. 
 TRX will
consult with User relating to processes or actions that may be used to improve PNR processing times. 
 TRX will provide * reports of User’s average
CORREX processing times. 
 CORREX Operational Support and Best Practices 
 In addition to the services provided above, TRX will continue to update and revise the CORREX Operational Support and Best Practices guidelines and provide such updates
to User but no such update or revision shall act to decrease the response time currently stated at the date of this Agreement. 
 CORREX
Services Acceptance Procedures 
  

	a.	Acceptance of Current CORREX Services. The version of the CORREX Services provided to User as of the Effective Date, including any Development Requests (as defined below)
performed under the Original Agreement and/or any of its Amendments, shall be deemed to be accepted by User. 

  

	b.	CORREX Routines. 

  

	 	*	

  

 * Confidential Treatment Requested 
  

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 EXHIBIT E 
 Operational Support and Best Practice Manual 
  

 28

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