Document:

Expense Agreement dated March 1, 2004

 HECO Exhibit 4(m) 
  
 EXPENSE AGREEMENT 
  
 AGREEMENT dated as of March 1, 2004, between Hawaiian Electric Company, Inc., a Hawaii corporation (“HECO”), Maui Electric Company, Limited, a
Hawaii corporation (“MECO”), Hawaii Electric Light Company, Inc., a Hawaii corporation (“HELCO”), and HECO Capital Trust III, a Delaware statutory trust (the “Trust”). 
  
 WHEREAS, the Trust intends to issue and sell its Common Securities (the
“Common Securities”) to HECO and to issue and sell in a registered public offering its 6.500% Cumulative Quarterly Income Preferred Securities, Series 2004 (the “Trust Preferred Securities”) with such powers, preferences and
special rights and restrictions as are set forth in the Amended and Restated Trust Agreement of the Trust dated as of March 1, 2004, as the same may be amended from time to time (the “Trust Agreement”); 
  
 WHEREAS, HECO will own all of the Common Securities of the Trust, will issue
and sell its 6.500% Junior Subordinated Deferrable Interest Debentures, Series 2004 (the “HECO Debentures”) to the Trust and will fully, irrevocably and unconditionally guarantee the obligations of MECO and HELCO under their respective
6.500% Junior Subordinated Deferrable Interest Debentures, Series 2004 (together with the HECO Debentures, the “Debentures”), which Debentures are to be sold by MECO and HELCO to the Trust; 
  
 NOW, THEREFORE, in consideration of the purchase of the Trust Preferred
Securities by each holder, which purchase HECO, MECO and HELCO hereby agree shall benefit each of them and which purchase HECO, MECO and HELCO acknowledge will be made in reliance upon the execution and delivery of this Agreement, HECO (including in
its capacity as holder of the Common Securities), MECO and HELCO and the Trust, hereby agree as follows: 
  
 ARTICLE I 
  
 Section 1.1 Agreement by HECO, MECO and HELCO to Pay Pro Rata Share of Expenses. 
  
 Subject to the terms and conditions hereof, each of HECO, MECO and HELCO hereby agrees for the benefit of each person or entity to whom the Trust is now
or hereafter becomes indebted or liable (the “Beneficiaries”) to pay, when and as due, its Pro Rata Share (as hereinafter defined) of any and all Obligations (as hereinafter defined) to such Beneficiaries. As used herein, “Pro Rata
Share” means the proportionate share of the Obligations of each of HECO, MECO and HELCO based on the aggregate principal 

 amount of its Debentures held by the Trust. As used herein, “Obligations” means any indebtedness, expenses or
liabilities of the Trust, other than obligations of the Trust to pay to holders of any Trust Preferred Securities the amounts due such holders pursuant to the terms of the Trust Preferred Securities. This Agreement is intended to be for the benefit
of, and to be enforceable by, all such Beneficiaries, whether or not such Beneficiaries have received notice hereof. 
  
 Section 1.2 HECO Guarantee. 
  
 HECO fully, irrevocably and unconditionally guarantees the payment in full by each of MECO and HELCO of its Pro Rata Share of the Obligations (the
“Guarantee”), regardless of any defense, right of setoff or counterclaim that HECO may have or assert. HECO hereby waives notice of acceptance of the Guarantee and of any liability to which it applies or may apply, presentment, demand for
payment, any right to require a proceeding first against MECO or HELCO or any other person, firm or corporation before proceeding against HECO, protest, notice of nonpayment or dishonor, notice of redemption, and all other notices and demands. The
obligations of HECO under the Guarantee shall in no way be affected or impaired by reason of the happening from time to time of any of (i) the release or waiver, by operation of law or otherwise, of the performance or observance by MECO or HELCO of
any obligation to be performed or observed by it under this Agreement, (ii) any failure, omission, delay or lack of diligence on the part of MECO or HELCO, (iii) the voluntary or involuntary liquidation, dissolution, receivership, insolvency,
bankruptcy, assignment for the benefit of creditors, reorganization, or other similar proceedings affecting MECO or HELCO or (iv) any other circumstance whatsoever that might otherwise constitute a legal or equitable discharge or defense of a
guarantor, it being the intent of HECO that its obligations under the Guarantee shall be irrevocable, absolute and unconditional under any and all circumstances (and there shall be no obligation of any person, firm or corporation to give notice to,
or obtain consent of, HECO with respect to the happening of any of the foregoing). The Guarantee constitutes a guarantee of performance and payment and not collection. HECO acknowledges that its obligations under the Guarantee are independent of the
obligations of MECO or HELCO under this Agreement, and that HECO shall be liable as principal and debtor under the Guarantee notwithstanding the occurrence of any event referred to above. 
  
 Section 1.3 Term of Agreement. 
  
 This Agreement shall terminate and be of no further force and effect upon the later of (a) the date on which full payment
has been made of all amounts payable to all holders of all the Trust Preferred Securities (whether upon redemption, liquidation, exchange or otherwise) and (b) the date on which there are no Beneficiaries remaining; provided, however, that this
Agreement shall continue to be effective or shall be reinstated, as the case may be, if at any time any holder of Trust Preferred Securities or any Beneficiary must restore payment of any sums paid under the Trust Preferred 
  

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 Securities, under any Obligation, under the Trust Guarantee Agreement dated the date hereof by HECO and The Bank of New
York, as trust guarantee trustee, or under this Agreement for any reason whatsoever. This Agreement is continuing, irrevocable, unconditional and absolute. 
  
 Section 1.4 Waiver of Notice. 
  
 HECO, MECO and HELCO each hereby waives notice of acceptance of this Agreement and of any Obligation to which it applies or may apply, and HECO, MECO and
HELCO each hereby waives presentment, demand for payment, protest, notice of nonpayment, notice of dishonor, notice of redemption and all other notices and demands. 
  
 Section 1.5 No Impairment 
  
 The obligations, covenants, agreements and duties of HECO, MECO and HELCO under this Agreement shall in no way be affected
or impaired by reason of the happening from time to time of any of the following: 
  
 (a) the extension of time for the payment by the Trust of all or any portion of the Obligations or for the performance of any other
obligation under, arising out of, or in connection with, the Obligations; 
  
 (b) any failure, omission, delay or lack of diligence on the part of the Beneficiaries to enforce, assert or exercise any right, privilege, power or remedy conferred on the Beneficiaries with respect to the
Obligations or any action on the part of the Trust granting indulgence or extension of any kind; 
  
 (c) the voluntary or involuntary liquidation, dissolution, sale of any collateral, receivership, insolvency, bankruptcy, assignment for
the benefit of creditors, reorganization, arrangement, composition or readjustment of debt of, or other similar proceedings affecting, the Trust or any of the assets of the Trust; 
  
 (d) the release or waiver, by operation of law or otherwise, of the performance or observance by any
Beneficiary of any express or implied agreement, covenant, term or condition to be performed or observed hereunder by any of HECO, HELCO or MECO, or any discharge, disallowance, invalidity, illegality, voidness or other unenforceability thereof;

  
 (e) any invalidity of, or defect or
deficiency in, the Debentures; 
  
 (f) the
settlement or compromise of any Obligation guaranteed hereby or hereby incurred; 
  

 3 

 (g) any termination of or change in any relationship between HECO, HELCO and MECO,
including any resulting from a change in the ownership of any of such companies; or 
  
 (h) to the extent permitted by law, any other circumstance whatsoever that might otherwise constitute a legal or equitable discharge or
defense of a party to this Agreement, it being the intent of this Section 1.5 that the Obligations shall be absolute and unconditional under any and all circumstances. 
  
 There shall be no obligation of the Beneficiaries to give notice to, or obtain the consent of, HECO, MECO or HELCO with respect to the
happening of any of the foregoing. 
  
 Section
1.6 Enforcement. 
  
 A Beneficiary may enforce this
Agreement directly against HECO, MECO and HELCO, jointly and severally, and HECO, MECO and HELCO each waives any right or remedy to require that any action be brought against the Trust or any other person or entity before proceeding against HECO,
MECO or HELCO. 
  
 ARTICLE II 
  
 Section 2.1 Binding Effect. 
  
 This Agreement shall bind the successors, assigns, receivers, trustees and
representatives of each of HECO, MECO and HELCO and shall inure to the benefit of the Beneficiaries. 
  
 Section 2.2 Amendment. 
  
 So long as there remains any Beneficiary or any Trust Preferred Securities are outstanding, this Agreement shall not be modified or amended in any manner
adverse to such Beneficiary or to the holders of the Trust Preferred Securities. 
  
 Section 2.3 Notices. 
  
 Any notice, request or other communication required or permitted to be given hereunder shall be given in writing by delivering the same against receipt
therefor by facsimile transmission (confirmed by mail), or by registered or certified mail, addressed as follows (and if so given, shall be deemed given when mailed): 
  

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 If to the Trust: 
  
 HECO Capital Trust III 
 c/o The Bank of New York 
 101 Barclay Street, 8W 
 New York, New York 10286 
 Facsimile No.: (212) 815-5915 
 Attention: Corporate Trust Administration 
  
 If to HECO, MECO or HELCO: 
  
 Hawaiian Electric Company, Inc. 
 900 Richards Street 
 Honolulu, Hawaii 96813 
 Facsimile No.: (808) 543-7966 
 Attention: Treasurer 
  
 Section 2.4 Governing Laws. 
  
 This Agreement shall be governed by and construed and interpreted in accordance with the laws of the State of New York (without regard to conflict of laws
principles). 
  
 THIS AGREEMENT is executed as of the day and year
first above written. 
  

			
	 HAWAIIAN ELECTRIC COMPANY, INC.

		
	 By:
	 	 /s/    RICHARD A. VON
GNECHTEN

	 	 	 Richard A. von Gnechten
 Financial Vice President

		
	 By:
	 	 /s/    LORIE ANN NAGATA

	 	 	 Lorie Ann Nagata
 Treasurer

  

 5 

			
	 MAUI ELECTRIC COMPANY, LIMITED

		
	 By:
	 	 /s/    RICHARD A. VON
GNECHTEN        

	 	 	 Richard A. von Gnechten

	 	 	 Financial Vice President

		
	 By:
	 	 /s/    LORIE ANN
NAGATA        

	 	 	 Lorie Ann Nagata

	 	 	 Treasurer

	
	 HAWAII ELECTRIC LIGHT COMPANY, INC.

		
	 By:
	 	 /s/    RICHARD A. VON
GNECHTEN        

	 	 	 Richard A. von Gnechten

	 	 	 Financial Vice President

		
	 By:
	 	 /s/    LORIE ANN
NAGATA        

	 	 	 Lorie Ann Nagata

	 	 	 Treasurer

	
	 HECO CAPITAL TRUST III

		
	 By:
	 	 /s/    T. MICHAEL
MAY        

	 	 	 T. Michael May, not in his individual
 capacity, but solely as Administrative Trustee

		
	 By:
	 	 /s/    RICHARD A. VON
GNECHTEN        

	 	 	 Richard A. von Gnechten, not in his
 individual capacity, but solely as Administrative Trustee

		
	 By:
	 	 /s/    LORIE ANN
NAGATA        

	 	 	 Lorie Ann Nagata, not in her individual
 capacity, but solely as Administrative Trustee

  

 6EXHIBIT 10.20

  
 Exhibit 10.20

  
 EMPLOYMENT AGREEMENT 
  
 This Employment Agreement (“Agreement”) is made as of the Effective
Date between QuadraMed Corporation, a Delaware corporation with offices at 12110 Sunset Hill Road, Suite 600, Reston, Virginia 20190 (“Company”), and John Wright, an individual residing at (“Employee”). 
  
 DEFINITIONS 
  
 Definitions. For purposes of this Agreement, the following
definitions will be in effect: 
  
 “Board” means
the Board of Directors of the Company. 
  
 “Change in
Control” means: 
  
 (i) a merger or acquisition in which
the Company is not the surviving entity, except for a transaction the principal purpose of which is to change the Company’s state of incorporation; 
  
 (ii) a sale, transfer or other disposition of all or substantially all of the assets of the Company; 
  
 (iii) a transfer of all or substantially all of the Company’s assets
pursuant to a partnership or joint venture agreement or similar arrangement where the Company’s resulting interest is less than fifty percent (50%); 
  
 (iv) any reverse merger in which the Company is the surviving entity but in which fifty percent (50%) or more of the Company’s outstanding voting
stock is transferred to holders different from those who held the stock immediately prior to such merger; 
  
 (v) on or after the date hereof, a change in ownership of the Company through an action or series of transactions, such that any person is or becomes the
beneficial owner, directly or indirectly, of securities of the Company representing fifty percent (50%) or more of the securities of the combined voting power of the Company’s outstanding securities; or 
  
 (vi) a majority of the members of the Board are replaced during any
twelve-month period by directors whose appointment or election is not endorsed by a majority of the members of the Board prior to the date of such appointment or election. 
  
 “Code” means the Internal Revenue Code of 1986, as amended from time to time. 
  
 “Company” means QuadraMed Corporation, a Delaware
corporation. 
  
 “Compensation Committee” means
the Compensation Committee of the Board. 
  
 “Effective
Date” shall mean July 9, 2003. 
  
 “Employee” means John Wright. 
  

 “Employee Benefit Plan” shall have the meaning given the term under Section 3 of ERISA.

  
 “Employment Period” means the period of
Employee’s employment with the Company governed by the terms and provisions of this Agreement. 
  
 “ERISA” shall mean the Employee Retirement Income Security Act of 1974, as in effect from time to time. 
  
 “Involuntary Termination” means the termination of the
Employee’s employment with the Company: 
  
 (i) involuntarily
upon Employee’s discharge or dismissal or the Company’s failure to renew this Agreement pursuant to Section 3; or 
  
 (ii) voluntarily or involuntarily, provided such termination occurs in connection with one of the following events without Employee’s written
concurrence: (a) a change in Employee’s position with the Company or any successor which materially reduces Employee’s level of responsibility, (b) a material reduction in Employee’s level of compensation (including base salary,
fringe benefits and any non-discretionary bonuses or other incentive payments earned pursuant to objective standards or criteria) or (c) a relocation of Employee’s principal place of employment by more than forty-five (45) miles from Reston,
Virginia. 
  
 “Option” means any option or share
purchase right granted to Employee that is outstanding at the time of a Change in Control or Employee’s Involuntary Termination. 
  
 “Term” shall mean the term beginning on the Effective Date and ending on the second anniversary thereof, subject to the provisions of
Section 3. 
  
 “Termination for Cause” shall mean
an Involuntary Termination of Employee’s employment for (i) one or more acts of fraud, embezzlement, misappropriation of proprietary information, misappropriation of the Company’s trade secrets or other confidential information, a breach
of Employee’s fiduciary duties to the Company or any other misconduct adversely affecting the business reputation of the Company in a material manner; or (ii) Employee’s failure to adhere in any material way to any written Company policy
material to the Company or the terms of this Agreement or Employee’s failure to perform the material duties of Employee’s position following written notice from the Company describing the failure and a reasonable opportunity to cure such
failure, if such failure is susceptible of cure. 
  
 TERMS AND
CONDITIONS OF EMPLOYMENT 
  
 The following terms and
conditions will govern Employee’s employment with the Company throughout the Employment Period and will also, to the extent expressly indicated below, remain in effect following Employee’s termination date. 
  
 1. Employment and Duties. The Company shall employ Employee as
an executive officer in the position of Executive Vice President and Employee’s principal place of employment shall be at the Company’s offices located in Reston, Virginia. Employee agrees to 

  

 
continue in such employment for the duration of the Employment Period and to perform in good faith and to the best of Employee’s ability all services
which may be required of Employee in Employee’s executive position and render such services at all reasonable times and places in accordance with reasonable directives and assignments issued by the Board and the Company’s Chief Executive
Officer. During Employee’s Employment Period, Employee will devote Employee’s full time and effort to the business and affairs of the Company within the scope of Employee’s executive office. 
  
 Notwithstanding the foregoing, Employee may serve on the board of directors
of two (2) outside companies, provided that such companies do not compete with the Company, directly or indirectly, in healthcare software products, market, or services in any of the territories in which the Company conducts business and such
services does not interfere with Employee’s ability to perform his job duties as described herein. 
  
 2. At Will Employee. The Company hereby employs the Employee, and the Employee hereby accepts employment by the Company, upon the terms and
conditions set forth in this Agreement. Employee shall be an employee “at will,” terminable at any time by the Company for cause or without cause. 
  
 3. Term: Automatic Extension: Etc. The initial term of this Agreement shall be two (2) years from the Effective Date. Commencing on the
second anniversary of the Effective Date, and on each succeeding anniversary, the term of this Agreement shall automatically be extended for one (1) additional year unless, not less than thirty (30) days preceding such anniversary date, either party
to this Agreement shall have given written notice to the other party pursuant to Section 27 that such party will not extend the term of this Agreement. 
  
 4. Compensation. 
  
 A. For the initial term of this Agreement, Employee’s base salary will be paid at the annual rate of Two hundred and eighty five
Thousand ($285,000) Dollars. Employee’s annual rate of base salary may be increased each calendar year by the Compensation Committee and/or Board. 
  
 B. Employee’s base salary will be paid at periodic intervals in accordance with the Company’s payroll practices for salaried
employees. 
  
 C. Employee shall be eligible for
a discretionary bonus of up to fifty (50%) percent of Employee’s then-current annual rate of base salary, which bonus shall be prorated for the period from the Effective Date until December 31, 2003. Employee’s discretionary bonus and
timing of its payment will be in accordance with the Company’s practices for its executive officers. Cumulative bonus for the first twelve months of employment to be no less than $142,500 subject to approval by the Board of Directors.

  
 Employee may also be eligible for additional
discretionary bonuses based on the achievement of certain specified goals established by the Board. Any award for such a bonus will be recommended to the Board’s Compensation Committee by the Chief Executive Officer of the Company. All bonuses
pursuant to this paragraph are subject to final approval by the Board’s Compensation Committee. 
  

 D. The Company will deduct and withhold, from the compensation payable to Employee
hereunder, any and all applicable federal, state and local income and employment withholding taxes and any other amounts required to be deducted or withheld by the Company under applicable statute or regulation. 
  
 5. Stock Incentives. 
  
 A. Stock Options. The Company will issue
Employee non-qualified stock options to purchase 750,000 shares of Common Stock in the Company at an exercise price equal to the closing price of the Company’s Common Stock as of the Effective Date. These Options will be subject to vesting over
a four year period with (1/4th) of such Options vesting upon the expiration of a one (1) year period following the Effective Date and the remaining (3/4th) of such options vesting ratably on a monthly basis thereafter and shall otherwise be subject
to the terms and conditions contained in the Inducement Stock Option Agreement approved by the Board in connection therewith and executed by Employee and the Company. 
  
 B. Restricted Stock. The Company will issue Employee 100,000 shares of Restricted Common Stock
in the Company at the Effective Date. This restricted stock shall fully vest on the third anniversary of the Effective Date and shall otherwise be subject to the standard terms and conditions contained in the Restricted Stock Agreement approved by
the Board in connection therewith and executed by Employee and the Company. 
  
 6. Expense Reimbursement. Employee will be entitled to reimbursement from the Company for all customary, ordinary and necessary business expenses incurred by Employee in the performance of
Employee’s duties hereunder; provided Employee furnishes the Company with vouchers, receipts and other substantiation of such expenses in accordance with Company policies. 
  
 7. Fringe Benefits. During the Employment Period, Employee will be eligible to participate in any group life
insurance plan, group medical and/or dental insurance plan, accidental death and dismemberment plan, short-term disability program and other employee benefit plans, including profit sharing plans, cafeteria benefit programs and stock purchase and
option plans, which are made available to executives and for which Employee qualifies. 
  
 8. Vacation. Employee will accrue four (4) weeks of paid vacation benefits during each calendar year of the Employment Period in accordance with the Company policy in effect for executive officers.

  
 9. Death or Disability. 
  
 A. Upon Employee’s death or disability during the
Employment Period, the employment relationship created pursuant to this Agreement will immediately terminate and no further compensation will become payable to Employee pursuant to Section 4. In connection with such termination by reason of death,
the Company will only be required to pay Employee (or Employee’s estate) any unpaid compensation earned under Section 4 for services rendered through the date of Employee’s death. In connection with such termination by reason of
disability, the Company will be required to pay to Employee any unpaid compensation earned 

  

 
under Section 4 for services rendered through the date of Employee’s disability, together with any income continuation payments provided Employee under
any disability income/insurance policies or programs funded by the Company on Employee’s behalf. 
  
 B. Employee will be deemed disabled if Employee is so characterized pursuant to the terms of the Company’s disability policies or
programs applicable to Employee from time to time, or if no such policy is applicable, if Employee is unable to perform the essential functions of Employee’s duties for physical or mental reasons for one hundred twenty (120) consecutive days,
or one hundred eighty (180) days during any twelve (12) month period. 
  
 C. Upon death or disability of Employee, the relevant terms of the Inducement Stock Option Agreement and Restricted Stock Agreement will apply. 
  
 10. Severance Benefits. Notwithstanding anything herein to the contrary, Employee will be entitled to receive
only the severance benefits specified below in the event there should occur a termination of Employee’s employment: 
  
 A. Severance Benefit. If Employee is terminated by reason of an Involuntary Termination of Employee’s employment (other
than a Termination for Cause), the Company will make a severance payment to Employee in an aggregate amount equal to the sum of one (1) year of the Employee’s then-current annual rate of base salary in monthly installments over a twelve (12)
month period following the date of Employee’s Involuntary Termination. 
  
 B. Welfare Benefits. For a period of twelve (12) months, the Company shall provide Employee (and Employee’s dependents, as applicable) with the same health benefits to which Employee was entitled as
an employee immediately before the Involuntary Termination. To the maximum extent permitted by applicable law, the benefits provided under this Section 10.B. shall be in discharge of any obligations of the Company or any rights of Employee under the
benefit continuation provisions under Section 4980A of the Code and Part VI of Title I of ERISA (“COBRA”) or any other legislation of similar import. 
  

C. Severance and Welfare Benefits after Change in Control. If Employee is terminated by reason of an Involuntary
Termination of Employee’s employment (other than a Termination for Cause) in connection with or three (3) months prior to a Change in Control, Employee will be entitled to the severance and welfare benefits described below in this Section.
These benefits are in lieu of any entitlement to severance and welfare benefit continuation under preceding subsection or subsections of this Section, but in addition to any entitlements arising under other provisions of this Agreement (e.g.,
provisions providing accelerated vesting of Options). These benefits are as follows: 
  
 (1) A severance payment, payable in one lump sum within thirty days (30) days of the date of such an Involuntary Termination, in an
aggregate amount equal to the sum of Employee’s then-current annual rate of base salary and his annual target bonus for the year in which the Change in Control occurs. Employee may elect, in his sole discretion, to have the severance benefit
payable pursuant to this Section paid in approximately equal monthly installments over a one year period following the date of his Involuntary Termination. 
  

 (2) For a period of twelve (12) months Employee (and his dependents, if otherwise
eligible) shall be provided by the Company with the same health plan participation to which he was entitled to as an employee of the Company immediately before his Involuntary Termination (excluding, however, any severance plan benefits). In the
event that under applicable law or the terms of any relevant Employee Benefit Plan such participation, benefits and/or coverage cannot be provided under an existing Company Employee Benefit Plan, such coverage and/or benefits shall be provided
directly by the Company pursuant to this Agreement on a comparable basis. In its sole discretion, the Company may obtain such coverage and benefits through private insurance acquired at the Company’s expense. To the maximum extent permitted by
applicable law, any benefit coverage provided pursuant to this paragraph shall be in discharge of any obligations of the Company or any rights of Employee and his dependents under the benefit continuation provisions under Section 4980A of the Code
and Part VI of Title I of ERISA (“COBRA”) or any other legislation of similar import. 
  
 D. Release of Company. Receipt of severance benefits pursuant to this Section 10 shall be in lieu of all other amounts
payable by the Company to Employee and in settlement and complete release of all claims Employee may have against the Company or its directors, officers, or shareholders, other than those arising out of the severance benefits due and payable under
Sections 10 and 15 of this Agreement and Employee’s rights under this Agreement. Employee acknowledges and agrees that execution of a general release of claims by Employee in a form reasonably acceptable to the Company shall be a condition
precedent to the Company’s obligation to pay severance benefits hereunder. 
  
 11. Restrictive Covenant. During the Employment Period, Employee will not directly or indirectly, whether for Employee’s own account or as an employee, director, consultant or advisor, provide
services to any business enterprise other than the Company, unless otherwise authorized by the Company in writing. In light of the unique nature of the Company’s business and the Company’s need to maintain its competitive advantage in the
industry, Employee will not work for or have an interest in a company that competes with the Company, directly or indirectly, in healthcare software products, market, or services in any of the territories in which the Company conducts business for a
period of two (2) years immediately following the termination of the Employment Period, whatever the reason for termination and whether voluntary or involuntary. 
  
 Notwithstanding the foregoing, Employee may serve on the board of directors of two (2) outside companies, provided that such
companies do not competes with the Company, directly or indirectly, in healthcare software products, market, or services in any of the territories in which the Company conducts business and such services does not interfere with Employee’s
ability to perform his job duties as described herein. 
  
 12.
Non-Solicitation and Non-Disparagement. During any period for which Employee is receiving compensation payments pursuant to Section 4 and two (2) years thereafter, Employee will not directly or indirectly (i) solicit any Company
employee, independent contractor or consultant to leave the Company’s employ or otherwise terminate such person’s relationship with the company for any reason or interfere in any other manner with the employment or other relationships at
the time existing between the Company and its current 

  

 
employees, independent contractors or consultants, (ii) solicit any of the Company’s customers for products or services substantially similar to those
offered by the Company, or (iii) disparage the Company or any of its stockholders, directors, officers, employees or agents. 
  
 13. Confidentiality. 
  
 A. Employee hereby acknowledges that the Company may, from time to time during the Employment Period, disclose to Employee confidential or
proprietary information pertaining to the Company’s business and affairs and client base or prospects, including (without limitation) customer lists and accounts, other similar items indicating the source of the Company’s income and
information pertaining to the salaries, duties and performance levels of the Company’s employees. Employee will not, at any time during or after such Employment Period, disclose to any third party or directly or indirectly make use of any such
confidential information, including (without limitation) the names, addresses and telephone numbers of the Company’s customers, other than in connection with, and in furtherance of, the Company’s business and affairs. Nothing contained in
this section shall be construed to prevent Employee from disclosing the amount of Employee’s salary. 
  
 B. All documents and data (whether written, printed or otherwise reproduced or recorded) containing or relating to any such confidential
or proprietary information of the Company which come into Employee’s possession during the Employment Period will be returned by Employee to the Company immediately upon the termination of the Employment Period or upon any earlier request by
the Company, and Employee will not retain any copies, notes or excerpts thereof. Notwithstanding the foregoing, Employee shall be entitled to retain Employee’s file or Rolodex containing names, addresses and telephone numbers and personal
diaries and calendars; provided, however, that Employee shall continue to be bound by the terms of Section 14.A. above to the extent such retained materials constitute confidential information. 
  
 C. Employee’s obligations under this Section 13 will
continue in effect after the termination of Employee’s employment with the Company, whatever the reason or reasons for such termination, and the Company will have the right to communicate with any of Employee’s future or prospective
employers concerning Employee’s continuing obligations under this Section 13. 
  
 14. Ownership Rights. 
  
 A. All materials, ideas, discoveries and inventions pertaining to the Company’s business or clients, including (without limitation) all patents and copyrights, patent applications, patent renewals and extensions,
trade secrets, software and the names, addresses and telephone numbers of customers and prospects, will belong solely to the Company. 
  
 B. All materials, ideas, discoveries and inventions which Employee may devise, conceive, develop or reduce to practice (whether
individually or jointly with others) during the Employment Period will be the sole property of the Company and are hereby assigned by Employee to the Company, except for any idea, discovery or invention (i) for which no Company equipment, supplies,
facility or trade secret information is used, (ii) which is developed entirely on Employee’s own time and (iii) which neither (a) relates at the time of 

  

 
conception or reduction to practice, to the Company’s business or any actual or demonstrably-anticipated research or development program of the Company
nor (b) results from any work performed by Employee for the Company. 
  
 C. Employee will, at all times whether during or after the Employment Period, assist the Company, at the Company’s sole expense, in obtaining, maintaining, defending and enforcing all legal rights and remedies of
the Company, including, without limitation, patents, copyrights and other proprietary rights of the Company. Such assistance will include (without limitation) the execution of documents and assistance and cooperation in legal proceedings.

  
 D. Employee will execute and be bound by all
the terms and provisions of the Company’s standard Proprietary Information Agreement, which is incorporated in whole herein by this reference. Nothing in this document will be deemed to modify or affect Employee’s duties and obligations
under those other agreements, which shall be deemed to be obligations under this Agreement. 
  
 15. Termination of Employment. 
  
 A. The Company (or any successor entity resulting from a Change in Control) may terminate Employee’s employment under this Agreement at any time for any reason, with or without cause, by providing Employee with
at least seven (7) days prior written notice. However, such notice requirement will not apply in the event there is a Termination for Cause under subsection D below. 
  
 B. In the event there is a termination of Employee’s employment by reason of an Involuntary Termination
of Employee’s employment with the Company (other than Termination for Cause) during the Term, Employee will become entitled to the benefits specified in Section 10 in addition to any unpaid compensation earned by Employee under Section 4.A. for
services rendered prior to such termination. 
  
 C. Should Employee’s employment with the Company terminate by reason of Employee’s death or disability during the Employment Period, no severance benefits will be payable to Employee under Section 10, and only the limited death or
disability benefits provided under Section 9 will be payable. 
  
 D. The Company may at any time, upon written notice, terminate Employee’s employment hereunder for any act qualifying as a Termination for Cause or at any time following the expiration of the Term. Such
termination will be effective immediately upon such notice. 
  
 E. Upon such Termination for Cause or at any time following the expiration of the Term, the Company will only be required to pay Employee any unpaid compensation earned by Employee pursuant to Section 4.A. for
services rendered through the date of such termination, and no termination or severance benefits will be payable to Employee under Section 10. 
  

 17. Mitigation. Employee shall not be required to mitigate damages or the amount of any
payment provided for under this Agreement by seeking other employment or otherwise and no future income earned by Employee from employment or otherwise shall in any way reduce or offset any payments due to Employee hereunder. The provisions of this
Agreement, and any payment provided for hereunder, shall not reduce any amounts otherwise payable, or in any way diminish Employee’s existing rights which would accrue solely as a result of the passage of time, under any Company Employee
Benefit Plan, “payroll practice” (as defined in ERISA), compensation arrangement, incentive plan, stock option or other stock-related plan. 
  
 18. Indemnification. The indemnification provisions for officers and directors under the Company’s Amended and Restated Articles of
Incorporation Bylaws and the indemnification agreement between Employee and the Company will (to the maximum extent permitted by law) be extended to Employee, during the period following Employee’s Involuntary Termination, with respect to any
and all matters, events or transactions occurring or effected during Employee’s Employment Period. 
  
 19. Choice of Law. The provisions of this Agreement will be construed and interpreted under the laws of the Commonwealth of Virginia.

  
 20. Injunctive Relief and Additional Remedy.
Employee acknowledges that the injury that would be suffered by the Company as a result of a breach of the provisions of Sections 11, 12, 13 and 14 herein would be irreparable and that an award of monetary damages to the Company for such a breach
would be an inadequate remedy. Consequently, the Company will have the right, in addition to any other rights it may have, to obtain injunctive relief to restrain any breach or threatened breach or otherwise to specifically enforce any provision of
this Agreement and the Company will not be obligated to post bond or other security in seeking such relief. 
  
 21. Representations and Warranties by Employee. Employee represents and warrants to the Company that the execution and delivery by Employee
of this Agreement do not, and the performance by Employee of Employee’s obligations hereunder will not, with or without the giving of notice or the passage of time, or both: (a) violate any judgment, writ, injunction, or order of any court,
arbitrator, or governmental agency applicable to Employee or (b) conflict with, result in the breach of any provisions of or the termination of, or constitute a default under, any agreement to which Employee is a party or by which Employee is or may
be bound. 
  
 22. Waiver. The rights and remedies of
the parties to this Agreement are cumulative and not alternative. Neither the failure nor any delay by either party in exercising any right, power, or privilege under this Agreement will operate as a waiver of such right, power, or privilege, and no
single or partial exercise of any such right, power, or privilege will preclude any other or further exercise of such right, power, or privilege or the exercise of any other right, power, or privilege. To the maximum extent permitted by applicable
law, (a) no claim or right arising out of this Agreement can be discharged by one party, in whole or in part, by a waiver or renunciation of the claim or right unless in writing signed by the other party; (b) no waiver that may be given by a party
will be applicable except in the specific instance for which it is given; and (c) no notice to or demand on one party will be deemed to be a waiver of any obligation of 

  

 
such party or of the right of the party giving such notice or demand to take further action without notice or demand as provided in this Agreement.

  
 23. Binding Effect; Delegation of Duties. This
Agreement shall be binding upon and inure to the benefit of the Company and any successor of the Company, including, without limitation, any corporation or corporations acquiring directly or indirectly all or substantially all of the stock, business
or assets of the Company, whether by merger, consolidation, division, sale or otherwise (and such successor shall thereafter be deemed the “Company” for purposes of this Agreement). The Company will require any successor (whether direct or
indirect, by purchase, merger, consolidation or otherwise) to all or substantially all of the business and/or assets of he Company, by agreement in form and substance satisfactory to Employee, to expressly assume and agree to perform this Agreement
in the same manner and to the same extent that the Company would be required to perform if such succession had not taken place. Failure of the Company to obtain such assumption and agreement prior to the effectiveness of any such succession shall be
a breach of this Agreement entitling Employee to the benefits hereunder, as though Employee was subject to Involuntary Termination. This Agreement shall be binding and inure to the benefit of Employee, Employee’s successors, assigns, executors,
administrators or beneficiaries. The duties and covenants of Employee under this Agreement, being personal, may not be delegated. 
  
 24. Entire Agreement; Amendments. This Agreement contains the entire agreement between the parties with respect to the subject matter hereof
and supersedes all prior agreements and understandings, oral or written, between the parties hereto with respect to the subject matter hereof. This Agreement may not be amended orally, but only by an agreement in writing signed by the parties
hereto. 
  
 25. Arbitration. Any controversy which
may arise between Employee and the Company with respect to the construction, interpretation or application of any of the terms, provisions, covenants or conditions of this Agreement or any claim arising from or relating to this Agreement will be
submitted to final and binding arbitration in Reston, Virginia or in any other mutually acceptable location in accordance with the rules of the American Arbitration Association then in effect. 
  
 Employee and the Company understand and agree that the Company shall bear the
Arbitrator’s fee and any other type of expense or cost that the employee would not be required to bear if he or she were free to bring the dispute or claim in court as well as any other expense or cost that is unique to arbitration. Employee
and the Company shall each pay their own attorneys’ fees incurred in connection with the arbitration, and the Arbitrator will not have authority to award attorneys’ fees unless a statute or contract at issue in the dispute authorizes the
award of attorneys’ fees to the prevailing party, in which case the Arbitrator shall have the authority to make an award of attorneys’ fees as required or permitted by applicable law. If there is a dispute as to whether the Company or
Employee is the prevailing party in the arbitration, the Arbitrator will decide this issue. 
  
 26. Severability. If any court of competent jurisdiction holds any provision of this Agreement invalid or unenforceable, the other provisions of this Agreement shall remain in full 

  

 
force and effect. Any provision of this Agreement held invalid or unenforceable only in part or degree shall remain in full force and effect to the extent
not held invalid or unenforceable. 
  
 27. Counterparts;
Facsimile. This Agreement may be executed in one or more counterparts, each of which will be deemed to be an original copy of this Agreement and all of which, when taken together, will be deemed to constitute one and the same agreement. To
the maximum extent permitted by applicable law, this Agreement may be executed via facsimile. 
  
 28. Notices. Any notice required to be given under this Agreement shall be deemed sufficient, if in writing, and sent by certified mail, return receipt requested, via overnight courier, or hand delivered
to the Company at Office of the General Counsel, 12110 Sunset Hill Road, Suite 600, Reston, Virginia 20190 and to Employee at the most recent address reflected in the Company’s permanent records. 
  
 29. Legal Costs. If any legal action or other proceeding is
brought by either party for the enforcement of this Agreement, or because of an alleged dispute, breach, default or misrepresentation in connection with any of the provisions of this Agreement, the prevailing party shall be entitled to recover
reasonable attorneys fees and other costs incurred in that action or proceeding. Notwithstanding anything herein above to the contrary, as between Employee and the Company, the Company shall bear all legal costs and expenses of defending the
validity of this Agreement against any third party. The Company shall bear all legal costs and expenses incurred in the event the Company should contest or dispute the characterization of any amounts paid pursuant to this Agreement as being
nondeductible under Section 280G of the Code or subject to imposition of an excise tax under Section 4999 of the Code. 
  
 IN WITNESS WHEREOF, the Company and Employee have executed this Agreement as a sealed instrument as of the Effective Date. 
  

									
	 QUADRAMED CORPORATION
	 	 	 	 
					
	By:	 	 	 	 	 	 	 	 
	 	 	
	 	 	 	 	 	

	 	 	 Lawrence P. English
 Chief Executive Officer
	 	 	 	 	 	 John Wright

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