Document:

Second Amended and Restated Executive Employment Agreement

  EXHIBIT 10.55 
 PTEK HOLDINGS,
INC.
SECOND AMENDED AND RESTATED
EXECUTIVE EMPLOYMENT AGREEMENT
 THIS SECOND AMENDED AND
RESTATED EXECUTIVE EMPLOYMENT AGREEMENT is made and entered into by and among PTEK HOLDINGS, INC., a Georgia corporation, f/k/a Premiere Technologies, Inc. (the
“Company”), and JEFFREY A. ALLRED (the “Executive”), effective as of January 1, 2002.
 BACKGROUND STATEMENT
 The Company and the Executive entered into that certain Executive Employment and Incentive Option Agreement dated as of July
24, 1997, which was amended and restated by that certain Amended and Restated Executive Employment and Incentive Option Agreement dated as of January 27, 1998, which was amended by that certain First Amendment to Amended and Restated Executive
Employment and Incentive Option Agreement dated as of March 23, 2000 (collectively referred to as the “Original PTEK Agreement”). The Company and the Executive desire to amend and restate the Original PTEK Agreement as set forth
herein.
 THEREFORE, in consideration of and reliance upon the foregoing Background Statement and the representations and warranties
contained in this Agreement, and other good and valuable consideration, the Company and the Executive amend and restate the Original PTEK Agreement as follows: 
 TERMS
 Section 1.   Duties.
 The Company will continue to employ the Executive as its President and Chief Operating Officer. The Executive will have the powers, duties and responsibilities set forth in the Company’s Bylaws and as from time to
time assigned to him by the Company’s board of directors (the “Board”) or its Chief Executive Officer consistent with such position, and the Executive will report directly to the Chief Executive Officer. During the term of his
employment under this Agreement, the Executive will devote substantially all of his business time to faithfully and industriously perform his duties and promote the business and best interests of the Company; provided, however, that the Executive is
not prohibited from serving on the board of directors of other companies and may participate in personal, civic and charitable activities. 
 Section 2.    Compensation.
 Section 2.1. Base Salary.
Commencing January 1, 2002, the Company will pay the Executive a base salary at the annual rate of $551,250, payable in accordance with the Company’s standard payroll practices. At the beginning of each calendar year
after 2002 during the term of this Agreement, the Executive will be entitled to an increase in his base salary equal to five percent (5%) of the previous year’s base salary. The Executive will also be entitled to any additional compensation
provided for by resolution of the Board or its Compensation Committee. 
 Section 2.2.  Bonus
Compensation.
 (i)        In addition to his base
salary, the Executive will be entitled to earn an annual bonus for each calendar year during the term of this Agreement in an amount determined under Section 2.2(ii) based on the Company achieving its quarterly and annual targets for revenue
(“Revenue”)
 
 

  and for earnings before interest, taxes, depreciation and amortization (“EBITDA”). Revenue and EBITDA targets and actual
Revenue and EBITDA shall be determined by the Company in the same manner as under the Company’s Bonus Plan for Corporate Associates. 
 (ii)       The Executive’s target bonus for each calendar year will be equal to 100% of his base salary for such year, subject to the sliding scale adjusters
described below, with 80% of the target bonus allocated to achievement of cumulative quarterly targets (i.e., 20% per quarter) and 20% allocated to achievement of annual targets. The bonus will be based
two-thirds (2/3) on achievement of EBITDA targets and one-third (1/3) on achievement of Revenue targets. The amount of bonus
earned each quarter and calendar year shall be determined based on the following:
  

	 Percentage of Target
 	  
 	 Percentage of Bonus Earned
 	  
 
	 
 	  
 	 
 	  
 
	  
 	  
 	  
 	  
 
	 90% - 94.99%
 	  
 	 70%
 	  
 
	 95% - 99.99%
 	  
 	 85%
 	  
 
	 100% - 104.99%
 	  
 	 100%
 	  
 
	 105% - 109.99%
 	  
 	 125%
 	  
 
	 110% or more
 	  
 	 150%
 	  
 

 
 (iii)     For example, if the Executive’s base salary was $500,000 and EBITDA was 105% of target for the
first quarter and Revenue was 98% of target, the Executive’s earned bonus for the first quarter would be calculated as follows:
  

	  
 	  
 	  
 	  
 	 Target
 	  
 	 % Earned
 	  
 	  
 	  
 	 Bonus
 Earned
 	  
 
	  
 	  
 	  
 	  
 	 
 	  
 	 
 	  
 	  
 	  
 	 
 	  
 
	 Target bonus for Q1 (20% of $500,000)
 	  
 	 =
 	  
 	 $
 	 100,000
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 
	 2/3 based on EBIDTA
 	  
 	 =
 	  
 	 $
 	 66,667
 	 x
 	 125
 	 %
 	 =
 	  
 	 $
 	 83,334
 	  
 
	 1/3 based on Revenue
 	  
 	 =
 	  
 	 $
 	 33,333
 	 x
 	 85
 	 %
 	 =
 	  
 	 28,333
 	  
 
	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	 
 	  
 
	 Earned bonus for Q1
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	 $
 	 111,667
 	  
 
	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	  
 	 
 	 
 	  
 

 
 (iv)      The earned quarterly bonuses for the first three quarters of a calendar year will be paid to the Executive within forty-five (45) days following the end of the relevant quarter, and the
earned fourth quarter and annual bonus for a calendar year will be paid to the Executive by March 15 following the end of such calendar year.
 (v)       The Executive will also be entitled to any additional bonus compensation provided for by resolution of the Board or its Compensation Committee. 

(vi)      The Executive has agreed to reduce his base salary for 2002 from
$551,250 to $500,000, and to reduce his target bonus for 2002 from $551,250 to $150,000, in exchange for a grant of 100,750 shares of common stock of the Company pursuant to that certain Restricted Stock Award Agreement by and between the Company
and the Executive dated November 27, 2001. The reduced bonus will continue to be earned 20% per quarter and 20% for the year as provided in Section 2.2(ii). The foregoing notwithstanding, for all other purposes of this Agreement, including, without
limitation, Sections 2.5, 2.10 and 5, the Executive’s base salaryand target bonus for 2002 shall each be deemed to be $551,250. In addition, unless the Executive and the Company otherwise agree, the Executive’s base salary for 2003 shall
be $578,813.
 

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  Section 2.3.  Employee Benefits. During the term of his
employment under this Agreement, the Executive will be entitled to participate in all employee benefit programs, including any pension, profit-sharing, or deferred compensation plans, any medical, health, dental, disability and other insurance
programs and any fringe benefits, such as club dues, professional dues, the cost of an annual medical examination and the cost of professional fees associated with tax planning and the preparation of tax returns, on a basis at least equal to the
other senior executives of the Company. In addition to such benefits, the Company will maintain a $1,000,000 term life insurance policy on the life of and in the name of the Executive, and such other insurance as the Board or the Compensation
Committee of the Board may determine. The Executive or his designee will be the owner of such insurance policy and will have all rights pursuant thereto, including, without limitation, the right to transfer ownership and designate beneficiaries.
Notwithstanding anything else contained in this Agreement, (i) upon termination of the Executive’s employment where he is entitled to payments pursuant to Section 2.5 or 2.10 hereof, or (ii) upon expiration of the term of his employment
pursuant to Section 4 hereof, the Executive will be entitled to participate, for the longer of (a) eighteen (18) months after the date of termination or expiration or (b) the remaining term of this Agreement as provided in Section 4 hereof as if
such termination had not occurred (the “Benefits Period”), in any medical, health, dental, disability, life or similar programs in which he participated immediately before his employment terminated or this Agreement expired and to receive
the fringe benefits provided for herein, on the same basis as during his employment (including payment by the Company of the costs and expenses associated with such programs and fringe benefits on the same terms as during the time the Executive was
employed with the Company), and in meeting its obligations under this provision the Company will take all actions which may be necessary or appropriate to comply with criteria set forth by the Company’s insurance carriers and other program
providers (including the continued employment of the Executive in some nominal capacity if necessary). Following the expiration of the Benefits Period the Executive will be entitled to assume the payment of the premiums on the insurance policy
referred to above. 
 Section 2.4.  Reimbursement of Expenditures. The Company
will reimburse the Executive for all reasonable expenditures incurred by the Executive in the course of his employment or in promoting the interests of the Company, including expenditures for (i) transportation, lodging and meals during overnight
business trips, (ii) business meals and entertainment, (iii) supplies and business equipment, (iv) long-distance telephone calls and (v) membership dues of business associations. Notwithstanding the foregoing, the Company will have no
obligation to pay reimbursements under this Section 2.4 unless the Executive submits timely reports of his expenditures to the Company in the manner prescribed by the Company and the rules and regulations underlying Section 162 of the Internal
Revenue Code (the “Code”).
 Section 2.5.  Severance Pay. If the
Company terminates the Executive’s employment under this Agreement for any reason other than Cause (other than by expiration of the term of the Executive’s employment pursuant to Section 4 hereof) either (i) before a Change in Control of
the Company (as defined in Section 2.10 (ii) hereof), or (ii) after the twenty-four (24) month period following a Change in Control of the Company, then in addition to any other rights and remedies the Executive may have, the Executive will be
entitled to receive severance pay equal to 2.99 times the greater of (a) the sum of the Executive’s annual base salary in effect at the date of termination plus his target bonus under Section 2.2 hereof for the year in which the date of
termination occurs and (b)  the sum of the highest annual base salary and annual cash bonus paid to the Executive for any of the three (3) calendar years prior to the date of termination. Such amount will be payable in substantially equal
installments in accordance with the 
 

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  Company’s standard payroll practices over the twelve (12) month period following the date of termination.
 Section 2.6.  Disability of Executive. If during the term of the Executive’s employment under this Agreement the
Executive, in the opinion of a majority of the Board (excluding the Executive), as confirmed by competent medical evidence, becomes physically or mentally unable to perform his duties for a continuous period (“Disabled”), then for the
first year of his Disability the Executive will receive his full base salary and for the next six months of his Disability he will receive one-half of his base salary. (The Company may satisfy this obligation in whole or in part by payments to the
Executive provided through disability insurance.) The Company will not, however, be obligated to pay any salary to the Executive under this Section 2.6 beyond expiration of his term of employment hereunder. Nor will the Company be obligated to pay
bonus compensation or an automobile allowance with respect to the period of Disability. Bonus compensation in this circumstance will be a pro rata portion of the bonus the Executive would have earned absent the period of Disability based upon the
number of days during the fiscal year the Executive was not Disabled. When the Executive is again able to perform his duties he will be entitled to resume his full position and salary. If the Executive’s Disability endures for a continuous
period of eighteen (18) months, then the Company may terminate the Executive’s employment under this Agreement after delivery of ten (10) days written notice. The Executive hereby agrees to submit himself for appropriate medical examination by
a physician selected by the Company for the purposes of this Section 2.6.
 Section 2.7.  Death of
Executive. Within forty-five (45) days after the Executive’s death during the term of this Agreement, the Company will pay to the Executive’s estate, or his heirs, the amount of any accrued and unpaid base salary
(determined as of the date of death) and accrued and unpaid bonus compensation determined as if the Company’s fiscal year ended at the date of death. In addition, the Company will pay to the Executive’s spouse (or if she is not alive, to
his estate or heirs) a death benefit of $5,000. 
 Section 2.8.  Automobile Allowance. During the term of his employment under this Agreement, the Company will pay the Executive a monthly automobile allowance of $1,000.
 Section 2.9.
 Vacation. The Executive will be entitled to three (3) weeks paid vacation annually. Unused vacation time will accumulate and carryover to subsequent years. Any unused
vacation at the date of termination of this Agreement (for any reason) will be paid to the Executive promptly following the date of termination.
 Section
2.10.  Change in Control. 
 (i)        If, during the twenty-four (24) month period following a Change in Control of the Company, the Executive’s employment with the Company is terminated (1) by the Executive
for any reason or (2) by the Company for any reason other than Cause (as defined in Section 5.1 hereof), then in addition to any other rights or remedies the Executive may have, the Executive will be entitled to receive severance pay in an amount
equal to the greater of:
 (a)       2.99 times the greater of
(i) the sum of the Executive’s annual base salary in effect at the date of termination plus his target bonus under Section 2.2 hereof for the year in which the date of termination occurs and (ii) the sum of the highest annual base salary
and annual cash bonus paid to the Executive for any of the three (3) calendar years prior to the date of termination; and 
 

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  (b)      (i) three percent (3%) of the positive
amount determined by subtracting (A) the product obtained by multiplying the number of shares of Common Stock Outstanding (as defined below) at the date of (and giving effect to) the Change in Control (“CIC Date”) by a common stock price
of $6.125 per share (which was the per share price of the Company’s common stock on January 7, 2000), from (B) the actual market value of the Company at the CIC Date determined by multiplying the number of shares of Common Stock Outstanding at
the CIC Date (and giving effect to the Change in Control transaction) by the common stock price on the CIC Date, as quoted on the trading system on which the common stock is regularly traded, (ii) multiplied by .4, with the maximum amount payable
under this subsection (b) not to exceed $15,000,000. The $6.125 per share price will be adjusted proportionately in the event that, prior to the CIC Date, a reorganization, consolidation, recapitalization, stock split, stock dividend or other change
in corporate structure occurs which affects the common stock of the Company. The number of shares of Common Stock Outstanding shall include issued and outstanding common stock, restricted stock (whether or not vested) and any security which is
immediately convertible into common stock, as well as any securities convertible into common stock that are issued as part of the Change in Control transaction no matter when they may be convertible, but shall not include shares of common stock
issuable pursuant to outstanding stock options (whether or not vested). For avoidance of doubt, the intent of this provision is to pay Executive a percentage of the increase in the value to a shareholder of the common stock of the Company from
January 7, 2000 to the CIC Date, taking into account the Change in Control transaction, and if the actual market value of the Company at the CIC Date cannot be adequately determined under (b)(i)(B) above, then the Board shall determine such actual
market value by taking into consideration the aggregate consideration received by shareholders of the Company, the market value placed on the Company in structuring the Change in Control transaction or such other factors as the Board deems
appropriate to carry out the intent of this provision.
 Such severance pay will be payable in substantially equal installments in accordance with the
Company’s standard payroll practices over the twelve (12) month period following the date of termination. 
 (ii)       For the purposes of this Agreement, a “Change in Control” shall mean the occurrence of any of the following events: 
 (a)       An acquisition (other than directly from the Company) of any voting securities of the Company
(“Voting Securities”) by any “Person” (as the term person is used for purposes of Section 13(d) or 14(d) of the Securities Exchange Act of 1934 (the “1934 Act”)) immediately after which such Person has “Beneficial
Ownership” (within the meaning of Rule 13d-3 promulgated under the 1934 Act) of 25% or more of the combined voting power of the Company’s then outstanding Voting Securities; provided, however, that in determining whether a Change in
Control has occurred, Voting Securities that are acquired in an acquisition by (i) an employee benefit plan (or a trust forming a part thereof) maintained by (A) the Company or (B) any corporation or other person of which a majority of its voting
power or its equity securities or equity interests are owned directly or indirectly by the Company (a “Subsidiary”), or (ii) the Company or any Subsidiary, or (iii) any Person in connection with a “Non-Control Transaction” (as
hereinafter defined), shall not constitute an acquisition for purposes for this clause (a); or
 

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  (b)      The individuals who, as of the date of
this Agreement, are members of the Board (the “Incumbent Board”) cease for any reason to constitute at least 60% of the Board; provided, however, that if the election, or nomination for election by the Company’s shareholders, of any
new director was approved by a vote of at least 80% of the Incumbent Board, such new director shall for purposes of this Agreement, be considered as a member of the Incumbent Board; provided, further, however, that no individual shall be considered
a member of the Incumbent Board if such individual initially assumed office as a result of either an actual or threatened “Election Contest” (as described in Rule 14a-11 promulgated under the 1934 Act) or other actual or threatened
solicitation of proxies or consents by or on behalf of a Person other than the Board (a “Proxy Contest”), including by reason of any agreement intended to avoid or settle any Election Contest or Proxy Contest; or
 (c)       Approval by the shareholders of the Company of:
 (i)        a merger, consolidation or reorganization involving the Company, unless:
 (A)     the shareholders of the Company, immediately before such merger, consolidation or
reorganization, own, directly or indirectly, immediately following such a merger, consolidation or reorganization, at least two-thirds (2/3) of the combined voting power of the outstanding
voting securities of the corporation resulting from such merger, consolidation or reorganization (the “Surviving Corporation”) in substantially the same proportion as their ownership of the Voting Securities immediately before such merger,
consolidation or reorganization, and
 (B)      the individuals who
were members of the Incumbent Board immediately prior to the execution of the agreement providing for such merger, consolidation or reorganization constitute at least 80% of the members of the board of directors of the Surviving Corporation. (A
transaction in which both of clauses (A) and (B) above shall be applicable is hereinafter referred to as a “Non-Control Transaction.”)
 (ii)       A complete liquidation or dissolution of the Company; or
 (iii)     An agreement for the sale or other disposition of all or substantially all of the assets of the Company to any Person (other than a transfer to a
Subsidiary); or
 (iv)      A transaction in which the Company
recapitalizes itself and uses the proceeds of such a recapitalization to buy back or tender common stock or declares a special cash dividend in excess of $.50 per share of common stock.
 Section 3.    Certain Additional Payments by the Company.
 Section 3.1.  Amount of Additional Payment. Anything in this Agreement to the contrary notwithstanding and except as set forth below, in the event the Internal
Revenue Service (the “IRS”) or 
 

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  any other governmental agency claims that, or a determination is made under Section 3.2 that, any benefit or payment or distribution by the Company or its
affiliates to or for the benefit of the Executive (whether paid or payable or distributed or distributable pursuant to the terms of this Agreement or otherwise, but determined without regard to any additional payments required under this Section 3)
(a “Payment”) is, or should be, subject to the excise tax imposed by Section 4999 of the Code or any interest or penalties are incurred by the Executive with respect to such excise tax (such excise tax, together with any such interest and
penalties, are hereinafter collectively referred to as the “Excise Tax”), then the Executive shall be entitled to receive from the Company an additional payment, or more than one additional payment (each a “Gross-Up Payment”), in
an amount determined under Section 3.2 such that after payment by the Executive of all taxes (including any interest or penalties imposed with respect to such taxes), including, without limitation, any income taxes, social security and other
employment taxes, and Excise Tax imposed upon any Gross-Up Payment (and any interest and penalties imposed with respect thereto), the Executive retains an amount of the Gross-Up Payment equal to the Excise Tax imposed upon the Payments. 

Section 3.2. Determinations. Subject to the provisions of Section 3.3, all determinations
required to be made under this Section 3, including whether and when any Gross-Up Payment is required and the amount of such Gross-Up Payment and the assumptions to be utilized in arriving at such determination, shall be made by
PricewaterhouseCoopers LLP or such other certified public accounting firm as may be designated by the Executive (the “Accounting Firm”), which shall provide detailed supporting calculations both to the Company and the Executive within
fifteen (15) business days of the receipt of notice from the Executive that there has been a Payment, or such earlier time as is requested by the Company. In the event that the Accounting Firm is serving as accountant or auditor for the individual,
entity or group effecting the Change in Control, the Executive shall appoint another nationally recognized accounting firm to make the determinations required hereunder (which accounting firm shall then be referred to as the Accounting Firm
hereunder). All fees and expenses of the Accounting Firm shall be borne solely by the Company. Any Gross-Up Payment, as determined pursuant to this Section 3, shall be paid by the Company to the Executive within five (5) days of the receipt of the
Accounting Firm’s determination. Any determination by the Accounting Firm shall be binding upon the Company and the Executive. As a result of the uncertainty in the application of Section 4999 of the Code at the time of the initial
determination by the Accounting Firm hereunder, the Company acknowledges and agrees that it is possible that the Company may be required under this Section 3.2 to make more than one Gross-Up Payment.
 Section 3.3. Contest of Claims. The Executive shall notify the Company in writing of any claim by the IRS that, if
successful, would require the payment by the Company of any Gross-Up Payment. Such notification shall be given as soon as practicable but no later than ten (10) business days after the Executive is informed in writing of such claim and shall apprise
the Company of the nature of such claim and the date on which such claim is requested to be paid. The Executive shall not pay such claim prior to the expiration of the thirty (30) day period following the date on which it gives such notice to the
Company (or such shorter period ending on the date that any payment of taxes with respect to such claim is due). If the Company notifies the Executive in writing prior to the expiration of such period that it desires to contest such claim, the
Executive shall:
 (i)        give the Company any
information reasonably requested by the Company relating to such claim,
 (ii)       take such action (other than waiving his right to any Payments) in connection with contesting such claim as the Company shall reasonably request in writing from time to time,

 

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  including, without limitation, accepting legal representation with respect to such claim by an attorney reasonably selected by the
Company,
 (iii)     cooperate with the Company in good faith in order
effectively to contest such claim, and
 (iv)      permit the Company
to participate in any proceedings relating to such claim;
 provided, however, that the Company shall bear and pay directly all costs and expenses (including additional interest
and penalties) incurred in connection with such contest and shall indemnify and hold the Executive harmless, on an after-tax basis, for any Excise Tax or income or other tax or other sanctions (including interest and penalties with respect thereto)
imposed as a result of such representation and payment of costs and expenses on the same basis as a Payment. Without limitation of the foregoing provisions of this Section 3.3, the Company shall control all proceedings taken in connection with such
contest and, at its sole option, may pursue or forgo any and all administrative appeals, proceedings, hearings and conferences with the taxing authority in respect of such claim and may, at its sole option, either direct the Executive to pay the tax
claimed and sue for a refund or contest the claim in any permissible manner, and the Executive agrees to prosecute such contest to a determination before any administrative tribunal, in a court of initial jurisdiction and in one or more appellate
courts, as the Company shall determine; provided, however, that if the Company directs the Executive to pay such claim and sue for a refund, the Company shall advance the amount of such payment to the Executive (unless otherwise prohibited by law,
in which event the parties shall agree upon a mutually acceptable alternative), on an interest-free basis and shall indemnify and hold the Executive harmless, on an after-tax basis, from any Excise Tax or income tax (including interest or penalties
with respect thereto) imposed with respect to such advance or with respect to any imputed income with respect to such advance on the same basis as a Payment; and further provided that any extension of the statute of limitations relating to payment
of taxes for the taxable year of the Executive with respect to which such contested amount is claimed to be due is limited solely to such contested amount. Furthermore, the Company’s control of the contest shall be limited to issues with
respect to which a Gross-Up Payment would be payable hereunder and the Executive shall be entitled to settle or contest, as the case may be, any other issue raised by the Internal Revenue Service or any other taxing authority.
 Section 3.4. Refunds. If, after the receipt by the Executive of an amount advanced by the Company
pursuant to Section 3.3, the Executive receives any refund with respect to such claim, the Executive shall (subject to the Company’s complying with the requirements of Section 3.3) promptly pay to the Company the amount of such refund (together
with any interest paid or credited thereon after taxes applicable thereto). If, after the receipt by the Executive of an amount advanced by the Company pursuant to Section 3.3, a determination is made that the Executive shall not be entitled to any
refund with respect to such claim and the Company does not notify the Executive in writing of its intent to contest such denial of refund prior to the expiration of thirty (30) days after such determination, then such advance shall be forgiven and
shall not be required to be repaid and the amount of such advance shall offset, to the extent thereof, the amount of Gross-Up Payment required to be paid.
 Section
4.   Term of Employment.
 The Executive’s term of employment under this Agreement will
expire on January 1, 2005. The term of employment will automatically renew for an additional one-year period upon the foregoing expiration, and thereafter upon the expiration of any renewal term provided by this Section 4, unless the 

8

  Company or the Executive provides written notice to the other party at least thirty (30) days prior to expiration that such party does not want to renew this
Agreement.
 Section 5.   Termination of Employment.
 Section 5.1. Termination by the Company. The Company may terminate the Executive’s employment under this Agreement
only for “Cause” amounting to gross, continuing and willful malconduct, misconduct or nonperformance, having a substantial, adverse effect upon the Company, or for Disability, as described in Section 2.6 hereof. No act or failure to act by
the Executive will be considered “willful” unless done or not done in bad faith and without reasonable belief that the Executive’s action or omission was in the best interests of the Company. Termination for Cause will not be
effective unless the Company delivers to the Executive thirty (30) days advance written notice setting forth in reasonable detail the allegations of Cause, and the Executive does not correct the acts or omissions documented in such notice within
such 30-day period. For purposes of this Agreement, any significant change to the Executive’s title, his powers, duties or responsibilities, or his employee benefits or working conditions, or any relocation of his workplace outside of Atlanta,
Georgia, will, at the option of the Executive, constitute a termination of his employment by the Company without Cause. Notwithstanding anything else contained in this Agreement, if, for any reason whatsoever, the Company terminates the
Executive’s employment, then the Company will reimburse the Executive for all reasonable costs and expenses incurred by him (including attorneys’ fees, court costs and the costs of paralegal and other legal or investigative support
personnel) connected with investigating, preparing, defending or appealing any litigation, arbitration, mediation or similar proceeding arising out of this Agreement, whether commenced or threatened. Such reimbursements will be paid in advance of
the final disposition of such litigation, arbitration, mediation or similar proceeding within ten (10) days after the Executive submits requests for reimbursement along with supporting invoices.
 Section 5.2. Termination by the Executive. The Executive may terminate his employment under this Agreement thirty (30)
days after giving written notice to the Company. If the Executive terminates his employment under this Agreement, then he will be entitled to pro rata portions of his base salary and bonus compensation with respect to the fiscal year in which the
termination occurs (based on the number of days the Executive is employed by the Company during such fiscal year) as well as any accrued but unpaid compensation.
 Section
6.    Restrictive Covenants.
 Section 6.1. Prohibited Activities. During the term of his employment under this Agreement and for a period of one (1) year thereafter, the Executive will not, as a shareholder, owner, operator, employee, partner, independent
contractor, consultant, lender, financier, officer, director or by any other means whatsoever participate in any of the following activities:
 (i)        Engage in or be associated with any business that directly or indirectly competes with the Company with respect to enhanced personal communications
services; 
 (ii)       Induce any person who is an employee,
officer, agent, affiliate, supplier, client or customer of the Company to terminate such relationship or refuse to do business with the Company; or
 

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  (iii)     Solicit, direct, take away, serve,
interfere with, or endeavor to entice away from the Company any person, company, firm, institution, or other entity that has purchased products or services from the Company.
 Section 6.2. Trade Secrets. The Executive acknowledges and recognizes that during his employment with the Company (including periods prior
to the date of his employment with the Company when he represented the Company as its outside general counsel) he may acquire (or may have acquired) secret or confidential information, knowledge, or data with respect to the business or products of
the Company which may provide advantage to the Company over others not having such information. During his employment hereunder and for a period of one (1) year thereafter, the Executive will not communicate, disclose or divulge any such secret or
confidential information to the detriment of the Company. Following the termination of the Executive’s employment hereunder, the provisions of this Section 6.2 shall not apply to any information that (a) was known to the Executive prior to the
Company retaining his law firm to represent the Company or (b) becomes generally available to the telecommunications industry other than as a result of disclosure by the Executive.
 Section 6.3. Property of the Company. The Executive acknowledges that all confidential information relating to computer software or hardware
currently utilized by the Company or incorporated into its products and all such information the Company currently plans to utilize or incorporate into its products is the exclusive property of the Company. Furthermore, the Executive agrees that all
discoveries, inventions, creations and designs of the Executive during the course of his employment pursuant to this Agreement or the Original PTEK Agreement will be the exclusive property of the Company.
 Section 6.4. Remedies. In the event the Executive violates or threatens to violate the provisions of this Section 6,
damages at law will be an insufficient remedy and the Company will be entitled to equitable relief in addition to any other remedies or rights available to the Company and no bond or security will be required in connection with such equitable
relief.
 Section 6.5. Counterclaims. The existence of any claim or cause of
action the Executive may have against the Company will not at any time constitute a defense to the enforcement by the Company of the restrictions or rights provided by this Section 6.
 Section 7.   Service as a Director.
 During the term of
this Agreement, the Executive agrees to be nominated to serve as a director of the Company when his then current term expires and, subject to his election by the shareholders of the Company, to serve as a director of the Company.
 Section 8.   Indemnification.
 Section 8.1. Non-Derivative Actions. The Company will indemnify the Executive if he becomes a party to any proceeding (other than an action by, or in the right of,
the Company), by reason of the fact that he is or was a director, officer, employee, or agent of the Company or is or was serving at the request of the Company as a director, officer, employee, or agent of another corporation, partnership, joint
venture, trust, or other enterprise, against liability incurred in connection with such proceeding, including any appeal, provided he acted in good faith and in a manner he reasonably believed to be in, or not opposed to, the best interests of the
Company and, with respect to any criminal action or proceeding, had no reasonable cause to believe his conduct was unlawful. The termination of any proceeding by 
 

10

  judgment, order, settlement, or conviction or upon a plea of nolo contendere or its equivalent will not, of itself, create a presumption that the Executive
did not act in good faith and in a manner which he reasonably believed to be in, and not opposed to, the best interests of the Company or, with respect to any criminal proceeding, had reasonable cause to believe that his conduct was unlawful.

 Section 8.2. Derivative Actions.  The Company will indemnify the Executive if
he becomes a party to any proceeding by or in the right of the Company to procure a judgement in its favor by reason of the fact that he is or was a director, officer, employee, or agent of the Company or is or was serving at the request of the
Company as a director, officer, employee, or agent of another corporation, partnership, joint venture, trust, or other enterprise, against expenses and amounts paid in settlement not exceeding, in the judgement of the Board, the estimated expense of
litigating the proceeding to conclusion, actually and reasonably incurred in connection with the defense or settlement of such proceeding, including any appeal; provided that he acted in good faith and in a manner he reasonably believed to be in, or
not opposed to, the best interests of the Company.
 Section 8.3. Advancement of Expenses.
Expenses incurred by the Executive in defending a civil or criminal proceeding described in this Section 8 will be paid by the Company in advance of the final disposition of the proceeding within ten (10) days after the
Executive submits a request for payment; provided, however, that the Executive has undertaken in writing to repay such amounts if he is ultimately found not to be entitled to indemnification by the Company.
 Section 8.4. Non-Exclusivity; Continuity. The indemnification provided for by this Agreement will not be exclusive and
the Company may make any other indemnification allowed by law. The indemnification provided for by this Agreement will continue after the Executive has ceased to be a director, officer, employee, or agent of the Company or ceases to serve at the
request of the Company as a director, officer, employee, or agent of another corporation, partnership, joint venture, trust, or other enterprise, and will inure to the Executive’s heirs, executors, and administrators.
 Section 8.5. No Subrogation. The indemnification provided for by this Agreement will be personal in
nature and the Company will not have any liability under this Section 8 to any insurer or any person, corporation, partnership, trust or association or other entity (other than heirs, executors or administrators) by reason of subrogation,
assignment, or succession by any other means to the claim of the Executive.
 Section 9.   Compliance With Other
Agreements.
 The Executive represents and warrants to the Company that he is free to enter into this Agreement and that the execution of this Agreement and
the performance of the obligations under this Agreement will not, as of the date of this Agreement or with the passage of time, conflict with, cause a breach of or constitute a default under any agreement to which the Executive is a party or may be
bound.
 Section 10.   Severability.
 Every provision of this Agreement is intended to be severable. If any provision or portion of a provision is illegal or invalid, then the remainder of this Agreement will not be affected. Moreover, any provision of this
Agreement which is determined to be unreasonable, arbitrary or against public policy will be modified as necessary so that it is not unreasonable, arbitrary or against public policy.
 

11

  Section 11.   Waivers.
 A waiver by a party to this Agreement of any breach of this Agreement by the other party will not operate or be construed as a waiver of any other breach or of the same breach on a future occasion. No delay or omission
by either party to enforce any rights it may have under this Agreement will operate or be construed as a waiver.
 Section 12.   Modification.
 This Agreement may not be modified or amended except by a writing signed by the Company and
the Executive.
 Section 13.   Headings. 
 The various headings contained in this Agreement are inserted only as a matter of convenience and in no way define, limit or extend the scope or intent of any of the provisions of this Agreement.
 Section 14.   Counterparts.
 This
Agreement may be executed in several counterparts, each of which will be deemed an original, but all of which taken together will constitute one and the same instrument.
 Section 15.   Number and Pronouns.
 Wherever from the context it appears appropriate,
each term stated in either the singular or the plural will include the singular and the plural and pronouns stated in the masculine, feminine or neuter gender will include the masculine, feminine and neuter genders. 
 Section 16.   Survival of Representations and Warranties.
 The respective representations and warranties of the parties to this Agreement will survive the execution of this Agreement and continue without limitation.
 Section 17.   Assignment; Binding Effect.
 Neither this
Agreement nor any right or interest hereunder shall be assignable by either the Executive or the Company without the other party’s prior written consent; provided, however, that nothing in this Section 17 shall preclude (i) the Executive from
designating a beneficiary to receive any benefits payable hereunder upon his death, or (ii) the executors, administrators or other legal representatives of the Executive or his estate from assigning any rights hereunder to the person or persons
entitled thereto.
 In addition, at the request of the Executive, the Company will require any successor (whether direct or indirect, by purchase, merger,
consolidation or otherwise) to all or substantially all of the business, assets or stock of the Company, by agreement in form and substance satisfactory to the Executive, to expressly assume and agree to perform this Agreement in the same manner and
to the same extent that the Company would be required to perform it if no such succession had taken place. Failure of the Company to obtain such agreement prior to the effectiveness of any such succession will be a breach of this Agreement and will
entitle the Executive to compensation from the Company in the same 
 

12

  amount and on the same terms as he would be entitled to hereunder if his employment was terminated by the Company without Cause pursuant to Section 2.10 (i)
as of the effectiveness of any such succession. 
 Except as otherwise provided herein, this Agreement will be binding upon and inure to the benefit of the
parties hereto and their respective legal representatives, administrators, executors, successors and assigns.
 Section 18.   Waiver of Jury. 
 With respect to any dispute which may arise in connection with this Agreement each party
to this Agreement hereby irrevocably waives all rights to demand a jury trial.
 Section 19.   Entire
Agreement.
 With respect to its subject matter, this Agreement constitutes the entire understanding of the parties superseding all prior agreements,
understandings, negotiations and discussions between them, whether written or oral, and there are no other understandings, representations, warranties or commitments with respect thereto.
 Section 20.   Governing Law; Venue.
 This Agreement will be
governed by and interpreted in accordance with the substantive laws of the State of Georgia without reference to conflicts of law. Venue for the purposes of any litigation in connection with this Agreement will lie solely in the state court in and
for Fulton County, Georgia or the United States District Court in and for the Northern District of Georgia.
 Section 21.   Notices.
 Any notices or other communications required or permitted under this Agreement shall be in
writing and shall be deemed to have been duly given and delivered when delivered in person, two (2) days after being mailed postage prepaid by certified or registered mail with return receipt requested, or when delivered by overnight delivery
service or by facsimile to the recipient at the following address or facsimile number, or to such other address or facsimile number as to which the other party subsequently shall have been notified in writing by such recipient:
 If to the Company:
 PTEK Holdings, Inc.
3399 Peachtree
Road
The Lenox Building
Suite 600
Atlanta, GA 30326
Attn: Chief Legal Officer
 If to the Executive:
 Jeffrey A. Allred
100 Inman Circle
Atlanta, Georgia
30309
 

13

  Section 22.   Original PTEK Agreement Superseded. 
 The Original PTEK Agreement has been amended and restated by this Agreement, and the Original Agreement shall be of no further force or effect after the effective date of this
Agreement.
 IN WITNESS WHEREOF, the parties have executed this Agreement. 
  

	  
 	  
 	 PTEK HOLDINGS, INC.
 
	 
 ATTEST:
 
 
 	  
 	 By: 
 	 
 
 /s/  BOLAND T. JONES
 
	  
 	  
 	  
 	 
 
	  /s/  PATRICK G. JONES
 	  
 	  
 	 Boland T. Jones
 
	 
 	  
 	  
 	  
 
	 Patrick G. Jones
 Secretary
 	  
 	  
 	  
 

  

	  
 	  
 	  
 	 THE EXECUTIVE
 
	 
 
 
 	  
 	  
 	 
 
 /s/  JEFFREY A. ALLRED
 
	  
 	  
 	  
 	 
 
	  
 	  
 	  
 	 Jeffrey A. Allred
 

  
 
 14Employment Offer Letter

  EXHIBIT 10.56
 [PTEK Letterhead]
 August 6, 2001
 Mr. Richard J. Buyens
814 South Bayside Drive
Tampa, FL
33609-3618
 Dear Rick:
 I would like to extend to you this offer of employment with Ptek Holdings, Inc.
(“Ptek”), subject to approval by the Compensation Committee (the “Committee”) of our Board of Directors (the “Board”). If this offer is accepted by you and approved by the Committee, Ptek would enter into an employment
agreement with you that would incorporate the following terms and such other terms and conditions as are customary in executive employment agreements (including noncompete, nonsolicitation and confidentiality provisions) and are consistent with the
executive employment practices of Ptek.
  

	 Title and Role:
 	  
 	 You will be employed as President of Global Services of Ptek. In that role, you will have full P&L responsibility for the global operating
units of Ptek, including service definition and development, sales and marketing, and customer care. You will report to the President and Chief Operating Officer of Ptek, who, in addition to overseeing your activities, will be responsible for global
finance, accounting, tax, legal and regulatory compliance, investor relations, public relations, mergers and acquisitions, strategic investments and ventures, and other centralized holding company services functions. You, the President and Chief
Operating Officer of Ptek and I will form the Office of the Chairman. The Office of the Chairman will be responsible for developing Ptek’s strategic plan and yearly budgets, for approval of the Board.
 	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 While it is our current intent to operate under the Office of the Chairman structure for the foreseeable future, we understand that you would
like to be considered periodically for a larger role within the corporate organization including that of the role of Chief Executive Officer. In that regard, I will recommend that the Board consider an annual performance review of you for your
potential promotion to the office of Chief Executive Officer (starting at the end of 2002) and that no Board sanctioned consideration would be given to an alternate candidate without the Board giving equal consideration to your candidacy. If the
Board were to select a candidate outside our Office of the Chairman you will be entitled to resign and be treated as if Ptek terminated your employment without cause, with the economic implications as described below.
 	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 Your office will be located in the Ptek corporate headquarters in Atlanta, Georgia. Because you will have responsibility for global client
services, we would expect that you would spend the appropriate amount of time in the field locations of Ptek’s operating units.
 	  
 

 
 

   

	  
 	  
 	 In addition to your role as an executive officer of Ptek, I will submit your name to the Board’s Nominating Committee for consideration
of your becoming a member of the Board. If you are appointed or elected to become a member of the Board, you would agree to serve in that capacity. If you leave the employment of Ptek for any reason, you would agree to immediately resign from the
Board. Under current policies, as an executive officer you would not be entitled to any additional compensation, equity participation or benefits for service on the Board.
 	  
 
	  
 	  
 	  
 	  
 
	 Cash Compensation:
 	  
 	 You will be eligible for targeted aggregate cash compensation (“Targeted Compensation”) at the rate of $700,000 for each full
calendar year of employment, based on achievement of the Board approved plan and individually assigned management objectives, and you will have the opportunity to earn up to an aggregate cash compensation at the rate of $875,000 per annum, upon the
over achievement of all plan objectives, as described below. Payment of the cash compensation will be consistent with the payment scheme applicable to the Chairman and CEO and the President and COO. That payment scheme currently calls for: (i) the
payment of 50% of Targeted Compensation as base salary (“Base Salary”) ratably in 26 biweekly payments each year; (ii) the payment of up to 50% of Targeted Compensation as targeted bonus compensation (“Target Bonus”), and (iii)
the payment of up to an additional 25% of Targeted Compensation as incentive bonus (“Incentive Bonus”, and together with the Target Bonus, the “Bonus”).
 	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 Determination of the amount of Bonus payable and the date of payment of the Bonus would be consistent with the eligibility criteria and
payment schedule applicable to the Chairman and CEO and the President and COO. The Bonus plan that you have requested (and which is described below) differs somewhat from the structure currently applicable to the Chairman and CEO and the President
of Ptek, but will be submitted to the Committee as part of this offer. Assuming the Committee makes the plan changes applicable to the Chairman and CEO, the President and COO and you, the Bonus plan would allocate 20% of the Bonus payment to
achievement of goals for each quarter (for a total of 80%) and 20% to achievement of goals for the entire fiscal year. The goals are currently defined as the achievement of aggregate revenue and EBITDA goals outlined in the Board approved annual
plan, with 33% allocated to achievement of revenue targets and 67% allocated to achievement of EBITDA targets. No Bonus is payable for a particular target unless it is achieved at a level of 90% or better. Under the plan as proposed by you, 70% of
the allocable Target Bonus would be payable for achievement of between 90% and 94% of the relevant target goal, 85% of the allocable Target Bonus would be payable for achievement of between 95% and 99% of the relevant target goal, and 100% of the
allocable Target Bonus would be payable for achievement of 100% up to 104% of the relevant target goal. At 105% up to 109% of target achievement, 50% of the allocable Incentive Bonus would be payable. At 110% or more of target achievement, 100% of
the Incentive Bonus would be payable. The Bonus would be currently payable within 45 days following completion of the relevant quarter for which the Bonus is earned (except with respect
 	  
 

 
 

   

	  
 	  
 	 to the bonus payable for the fourth quarter and the annual goals, which would be payable by March 15 of the year following the end of the
fourth quarter). You should understand that the Committee sets the bonus targets each year based on financial criteria that the Committee believes to be relevant to that year. Next year, for example, the Committee may choose to allocate some of the
bonus to other criteria, including achievement of earnings or EPS objectives, cash generation objectives or others. In any case, the criteria applicable to you would be consistent with the criteria applicable to the Chairman and CEO and the
President and COO.
 	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 Consistent with the compensation arrangements applicable to other executive officers of Ptek, your Targeted Compensation will be reviewed by
the Committee annually and adjusted upward at the beginning of each full year of employment as determined by the Committee, but in no case less than 5% per annum following your first full year of employment.
 	  
 
	  
 	  
 	  
 	  
 
	 Stock Options:
 	  
 	 You will be granted a minimum of 750,000 options to purchase Ptek common stock. Because of annual grant limitations contained in the 1995
Stock Plan, you will be granted 500,000 of the options as of your effective date of employment and 250,000 as of January 1, 2002. The exercise price of the options will be the fair market value of the common stock on the date of grant as determined
by the Committee of the 1995 Stock Plan. Consistent with options issued to other executive officers of Ptek, the options will vest 1/3 on each of the first, second and third anniversaries of the grant date, or January 1, 2005, whichever is earlier.
The options will also be subject to accelerated vesting upon a change of control of Ptek or termination of your employment by Ptek without cause, to the extent described below.
 	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 You will be eligible for consideration of the grant of additional options following your first full calendar year of employment.

	  
 
	  
 	  
 	  
 	  
 
	 Change of Control:
 	  
 	 Upon a change of control of Ptek, as defined consistent with the definition appearing in the employment agreements of other Ptek executive
officers, (a) all unvested stock options that you hold will automatically vest and any restrictions under any restricted stock grants that you may then hold will be automatically lifted, and (b) if you leave the employment of Ptek (other than by
being terminated for cause) within 24 months following the change of control, you will be entitled to a cash payment in an amount equal to two times the greater of (i) the Target Compensation for the year in which the change of control occurs, or
(ii) the highest actual cash compensation (Base Salary and Bonus) paid by Ptek for any of the two years preceding the year in which the change of control occurs.
 	  
 
	  
 	  
 	  
 	  
 
	 Car Allowance:
 	  
 	 Consistent with other executive officers of Ptek, you will be entitled to a car allowance of $1,000 per month in addition to your other cash
compensation.
 	  
 

 
 

   

	 Vacation:
 	  
 	 You will be eligible to take three weeks of paid vacation per year. Every four months you earn one week. If vacation is earned and not taken,
you cannot carry over vacation time into the following year.
 	  
 
	  
 	  
 	  
 	  
 
	 Insurance:
 	  
 	 You will be eligible for medical and dental insurance under Ptek’s plans starting on the first day of the month following 30 consecutive
days of employment. Ptek will reimburse you for any COBRA cost in the transition.
 	  
 
	  
 	  
 	  
 	  
 
	 Life Insurance:
 	  
 	 You will be entitled to $1,000,000 of term life insurance to be paid for by Ptek.
 	  
 
	  
 	  
 	  
 	  
 
	 401(k); ASPP:
 	  
 	 You will be entitled to participate in Ptek’s 401(k) plan and Associate Stock Purchase Plan, subject to the terms and conditions of those
plans.
 	  
 
	  
 	  
 	  
 	  
 
	 Other Benefits:
 	  
 	 Ptek will provide you with reasonable reimbursement of club dues, cost of an annual medical exam, and cost of tax planning and tax returns, in
a manner consistent with other executive officers of Ptek.
 	  
 
	  
 	  
 	  
 	  
 
	 Indemnification:
 	  
 	 Ptek will enter into an Indemnification Agreement with you in the same form as other executive officers of Ptek.
 	  
 
	  
 	  
 	  
 	  
 
	 Relocation:
 	  
 	 Ptek will provide to you a standard relocation package not to exceed $50,000 that will include commissions on the sale of your primary
residence, customary closing costs on both ends of the relocation, shipment of household goods and other moving costs. The relocation will be coordinated through Ptek’s designated relocation service. In addition, Ptek will reimburse you for
reasonable travel expenses and temporary living expenses during your transition period to Atlanta.
 	  
 
	  
 	  
 	  
 	  
 
	 Term; Termination:
 	  
 	 The initial term of your employment agreement with Ptek will commence on your first day of active employment with Ptek (expected to be no
later than August 15, 2001) and will run through January 1, 2005 (the “Initial Term”), which is coterminous with the current employment agreements of the other members of the Office of the Chairman. Your employment agreement will be
extended for successive one-year terms (“Extended Terms”), unless either party notifies the other of the intent not to so renew the term prior to 30 days before the end of the Initial Term or an Extended Term, as applicable.

	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 The employment agreement will be terminated prior to the end of the otherwise applicable Term upon your death, your disability (as defined in
other employment agreements of Ptek executive officers), upon determination that you should be terminated for cause (as defined and determined in other employment agreements of Ptek executive officers), or upon notice of either party.

	  
 
	  
 	  
 	  
 	  
 
	  
 	  
 	 If you terminate your employment or Ptek terminates your employment for cause, you will receive the amount of accrued Base Salary through the
date of termination. If your employment is terminated due to death, your estate will receive the amount of accrued and unpaid Base Salary 
 	  
 
	  
 	  
 	  
 	  
 

 
 

   

	  
 	  
 	 and Bonus earned through the date of death. If your employment is terminated due to your disability, you will receive the amount of accrued
and unpaid Base Salary and earned Bonus through the date of your disability and in addition will receive your Base Salary for the greater of 6 months or the remaining Term of your employment. If your employment is terminated by Ptek without cause,
(a) you will receive an amount equal to the greater of one times (i) your Targeted Compensation for the year in which such termination occurs or (ii) the highest amount of actual cash compensation (Base Salary and Bonus) paid to you by Ptek during
the two years prior to the one in which the termination occurs, and (b) the next tranche of your options that have not yet vested will automatically vest.
 	  
 

 
 Rick, we are excited about the prospect of your joining our team and Jeff Allred and I are personally looking forward to working with you. If you have any questions regarding the above, please call me at (404) 262-8425.
  

	 Sincerely,
 
 PTEK HOLDINGS, INC.
 	  
 	  
 	  
 
	 
 /s/ BOLAND T.
JONES
 	  
 	  
 	 
 
 
 
	 
 	  
 	  
 	  
 
	 Boland T. Jones
 Chief Executive Officer
 	  
 	  
 	  
 

  

	 Accepted:
 	  
 	  
 	  
 
	 By: 
 	 
 /s/ RICHARD J.
BUYENS
 	  
 	  
 	  
 
	  
 	 
 	  
 	  
 	  
 
	  
 	 Richard J. Buyens

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