Document:

EXHIBIT 10.31

                              EMPLOYMENT AGREEMENT

THIS EMPLOYMENT AGREEMENT ("this Agreement") is made as of the Effective Date
(as defined herein).

BETWEEN:

            INLOGIC SOFTWARE, INC., a Nova Scotia corporation  ("Employer"),

                                       and

            GEORGE TIMMES  ("Executive").

WITNESSETH:

WHEREAS, Employer is the successor of Inlogic Software Inc., an Ontario company
("Inlogic Ontario"), Executive was employed by Inlogic Ontario, and Inlogic
Ontario has continued into Nova Scotia and is now a Nova Scotia Corporation;

AND WHEREAS Employer believes it is in Employer's best interest to continue to
employ Executive, and Executive desires to continue to be employed by Employer;

AND WHEREAS Employer and Executive agree that this Agreement and the employment
on the terms hereunder contemplated hereunder is conditional upon the completion
of the transaction contemplated by the Share Purchase Agreement between Daleen
Technologies, Inc., Inlogic Acquisition, Inc. (the "Purchaser") and the Holders
of all of the Shares of Inlogic Software, Inc. (the "Transaction"), and the
effective date of this Agreement shall be the closing date of the Transaction
(the "Effective Date");

AND WHEREAS Employer and Executive desire to set forth the terms and conditions
on which Executive shall be employed by and provide his or her services to
Employer;

AND WHEREAS the execution and delivery of this Agreement by the Executive is a
material inducement to the Purchaser's agreement to consummate the Transaction
and is a condition precedent to the Transaction;

AND WHEREAS, the execution and delivery of this Agreement by the Employer is a
material inducement to the Executive's agreement hereunder which, as described
above, is a condition precedent to the Transaction;

AND WHEREAS the Executive will benefit personally from the Transaction.

NOW THEREFORE in consideration of the premises, and for other good and valuable
consideration, the receipt and adequacy of which is hereby acknowledged, the
parties hereto, intending to be legally bound, do hereby agree as follows:

1.       DEFINITIONS.

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         For the purpose of this Agreement, unless the context otherwise
requires, the following words and expressions that shall have the following
meanings:

"AFFILIATE" shall have the meaning set forth in the Business Corporations Act
(Ontario), as amended.

"CAUSE" shall be limited to,

                  (i)      the failure or wilful refusal of the Executive to
                           substantially perform his or her material duties and
                           responsibilities as outlined on Schedule "A" in
                           accordance with the provisions of this Agreement,
                           except as such results from the Disability of the
                           Executive that is not cured by Executive, within ten
                           (10) days of written notification thereof to
                           Executive by Employer;

                  (ii)     any fraudulent activity on the part of the Executive
                           materially adversely affecting the Employer;

                  (iii)    the conviction of the Executive for any crime
                           involving fraud, misrepresentation or breach of
                           trust;

                  (iv)     excessive use of alcohol or illegal drugs by the
                           Executive which interferes in a material way with the
                           performance of his or her obligations under this
                           Agreement;

                  (v)      any wilful and intentional act on the part of the
                           Executive having the effect of materially injuring
                           the reputation, business or business relationships of
                           the Employer, or

(vi)                       any material breach of this Agreement by the
                           Executive which has not been remedied within a
                           reasonable period of ten (10) days following written
                           notice of such breach from the Employer.

"COMPETITIVE BUSINESS" means any business which is substantially similar to or
in competition with any of the businesses carried on by Employer or any of its
Affiliates at any time in which the non-competition and non-solicitation
provisions of this Agreement are relevant to the Executive, which business is
without limitation, the development and sale of (i) billing and customer
management software for the telecommunication, internet, utilities and cable
industries; (ii) e-commerce billing and customer management solutions for the
internet, telecommunication, utilities and cable industries; and (iii) internet
invitation services software.

"CONFIDENTIAL INFORMATION" has the meaning set out in section 7.

"DISABILITY" means the Executive's physical or mental inability to substantially
fulfil his or her duties on behalf of the Employer as a result of illness or
injury for a continuous period of sixty (60) days or more or for an aggregate
period of ninety (90) days in any twelve (12) month period. If there is any
disagreement between the Employer and the Executive as to the

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Executive's Disability or as to the date any such Disability began or ended, the
same shall be determined by a physician mutually acceptable to the Employer and
the Executive. The determination of such physician shall be conclusive evidence
of any such Disability and of the date any such Disability began or ended. The
Executive shall be available for such an examination at any reasonable time upon
prior reasonable notice thereof from the Employer. If the Executive fails or
refuses to co-operate in such examination, the determination of the Executive's
Disability and the date any such Disability began or ended shall be made by the
Employer in its sole discretion.

"DEVELOPMENTS" has the meaning set out in section 9(a).

"SUBSIDIARY" means a subsidiary within the meaning of the Business Corporations
Act (Ontario), as amended.

"U.S. PERSON" means a U.S. Person within the meaning of Regulation 5 under the
Securities Act of 1933 Act, as amended.

2.       EMPLOYMENT.

         Employer hereby employs Executive as VP of Marketing & Product
Management, and Executive hereby accepts such employment, all upon the terms and
conditions hereinafter set forth. The Executive will report to Dave Corey of the
Employer. The Executive's duties will include the following:

(a)      The Executive shall perform all functions and duties consistent with
         his or her position as described in the attached Schedule A on behalf
         of the Employer and its Affiliates in a faithful, efficient,
         trustworthy and professional manner, as reasonably required by the
         Employer. The attached Schedule A sets forth the Executive's general
         roles and responsibilities as an employee of Employer, which general
         roles and responsibilities are subject to change by Employer upon prior
         written notice. The Executive agrees to comply with all written
         policies and regulations of the Employer now in force or that may be
         properly adopted from time to time, and the terms and conditions of
         this Agreement, to devote his or her best efforts to the interests of
         the Employer, and will not, without the prior written consent of the
         Executive Vice President of Corporate Development, engage in any other
         job or activity detrimental to the Employer's interests or in
         contravention to the terms and conditions of this Agreement. The
         Executive shall be based in Toronto and shall travel as reasonably
         required in connection with the performance of his or her duties
         hereunder. During the term of this Agreement, the Executive shall
         devote substantially all of his working time and efforts to the
         business and affairs of the Employer. The Executive shall, upon request
         of the Employer, perform services for any Affiliate of the Employer
         without compensation except as provided herein.

(b)      In addition, the Executive represents that he has not brought to the
         Employer, and will not bring or use in the performance of his duties at
         the Employer, any

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         property or confidential information (whether or not in writing) of a
         former employer or third party without that employer's or third party's
         written consent. The Executive hereby certifies that he is not a party
         to any other agreement (or subject to any fiduciary obligation) which
         will interfere with the Executive's full compliance with this
         Agreement. The Executive has not entered into any agreement or
         understanding either written or oral in conflict with the provisions of
         this Agreement. The Executive acknowledges and agrees that the Employer
         is employing him or her based upon its understanding that the Executive
         will be fully capable, without restriction, of performing under this
         Agreement in his capacity as VP of Marketing & Product Management for
         the Employer, and that the Employer is relying upon the representations
         set forth herein in connection with its providing this Agreement to the
         Executive. For purposes of this Agreement, Inlogic Ontario will not be
         considered a former employer of the Executive.

3.       EXISTING EMPLOYMENT AGREEMENT.

         The Executive confirms that the Executive on behalf of himself, his
heirs, executors, administrators and assigns hereby releases the Employer and
its Affiliates from all claims which he has or may have against the Employer,
including Inlogic Ontario, (and its current and former officers, directors,
employees, shareholders and agents) relating to periods prior to the Effective
Date, including without limitation any claims relating to Executive's employment
or engagement prior to the Effective Date with Employer and Inlogic Ontario,
regardless of whether the Executive was engaged in a consulting or employment
capacity. For greater certainty and as permissible by law, this release shall
extend to any entity through which Executive provided consulting services to
Inlogic Ontario. Notwithstanding the above and to the extent applicable,
Employer confirms that this Agreement continues Executive's employment with
Inlogic Ontario on an uninterrupted basis.

4.       TERM.

         This Agreement and the Executive's employment hereunder shall, for
purposes hereof, commence on the Effective Date and shall continue for an
indefinite term unless sooner terminated in accordance with the terms and
conditions set forth in this Agreement. Notwithstanding the foregoing, the
parties may mutually agree in writing to a term of employment other than an
indefinite term.

5.       REMUNERATION.

         As his or her entire compensation for all services rendered to the
Employer during the term of this Agreement, the Executive shall receive the
compensation provided for in this Section, subject to deductions for income
taxes and other required deductions:

         (a)      SALARY. The Employer will pay the Executive a gross annual
                  salary (the "Base Salary") of US $200,000 to be paid in equal
                  installments in accordance with the payroll practices of the
                  Employer. The Employer will annually review the Base Salary.

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         (b)      BONUS. The Executive will be entitled to receive bonus
                  remuneration, if any, during the term of his or her
                  employment, as the Employer, in its sole discretion, may
                  authorize, which bonus shall be set forth in writing and
                  presented to the Executive. Bonus remuneration will be offered
                  and made available to Executive on the same basis as
                  comparable executives employed by Employer and its Affiliates.

         (c)      BENEFITS. The Executive shall be entitled to participate in
                  all of the benefit plans for senior employees of the Employer
                  in effect from time to time, as of and with effect from the
                  Effective Date. Immediately following the Effective Date,
                  Employer will continue the existing benefit plans of Inlogic
                  Ontario. Thereafter, Employer will transition the benefit
                  plans to comparable level and types as those offered by
                  Employer and its Affiliates so as to ensure substantially
                  equal benefits to the extent permitted and as available. The
                  Executive is entitled to take vacation and other time off in
                  accordance with Employer's "Time Off" Policy which will be
                  three (3) week's per annum, and up to an additional one (1)
                  week per annum on prior written consent of Executive's direct
                  report manager.

         (d)      EXPENSES. The Employer shall reimburse the Executive for all
                  reasonable travel and other business expenses incurred by him
                  or her in furtherance of the Executive's business in
                  accordance with the Employer's written policies and
                  procedures.

6.       STOCK OPTIONS.

         Independent of any shares of the Employer previously owned by
Executive, the Executive shall receive upon completion of the Transaction and as
part of his or her compensation package an aggregate of 54,247options to
purchase common stock of Daleen Technologies Inc. All options will be subject to
the provisions of the Daleen Technologies, Inc. Amended and Restated Stock
Incentive Plan and applicable stock option agreements. Other terms of the
options granted are as follows:

         (a)      CONVERSION OPTIONS. These stock options reflect the conversion
                  of stock options in Inlogic Ontario (prior to the closing of
                  the Transaction) into stock options of Daleen Technologies,
                  Inc. pursuant to the conversion formula associated with the
                  Transaction. Executive shall receive an option for 4,247
                  shares of Conversion Options. The grant date will be the
                  original date of grant from Inlogic Ontario and the exercise
                  price per share will be the original exercise price per share
                  as converted pursuant to the conversion formula associated
                  with the Transaction. Upon execution hereof, Employer will
                  accelerate one (1) year of vesting on all such Conversion
                  Options.

         (b)      TRANSACTION OPTIONS. These stock options reflect additional
                  stock options of Daleen Technologies, Inc. to be issued to the
                  Executive in connection with their continued employment with
                  the Employer pursuant to the provisions of this Agreement.
                  Executive shall receive an option for 50,000 shares of

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                  Transaction Options. The grant date will be the date of this
                  Agreement or as otherwise granted by the Board of Directors
                  (or a committee thereof) of Daleen Technologies, Inc., and the
                  exercise price per share will be the fair market value on the
                  date of grant.

         (c)      EXECUTIVE ACKNOWLEDGEMENT. Executive acknowledges that the
                  Conversion Options and the Transaction Options are granted to
                  the Executive in replacement and in full satisfaction of any
                  right the Executive might have under the options previously
                  granted to the Executive by the Employer and the Executive
                  acknowledges that the sole right to any options that he or she
                  has as of the date hereof is in the Conversion Options and
                  Transaction Options. Executive agrees that the terms of this
                  Agreement, and in particular this Section 6, supersede any
                  prior understanding or agreement in any way related to the
                  terms, conditions, vesting rights and/or value of any stock
                  options or other equity interests of or related to Inlogic
                  Ontario.

         (d)      ADDITIONAL STOCK OPTIONS. In addition to those set forth
                  above, Executive will, during the term hereof, have the
                  opportunity to earn additional stock option grants of Employer
                  or its Affiliates as those made available to comparable
                  executives employed by Employer and its Affiliates and based
                  upon performance hereunder, all at the sole discretion of the
                  Compensation Committee of the Affiliates of Employer.

7.       CONFIDENTIALITY & NON-DISCLOSURE.

         Executive acknowledges that Employer has developed, through the
expenditure of substantial time, effort and money, valuable trade secrets and
confidential and proprietary information relating to its business. Executive
further acknowledges that certain trade secrets and confidential business
information of Employer has been or will be disclosed to Executive in the course
of Executive's employment with Employer, and that the unauthorized disclosure or
use of such information would severely damage Employer's business. Therefore,
Executive agrees, subject to disclosure as may be required by law or a
governmental authority, as follows:

         (a)      The Executive agrees not to disclose the terms and conditions
                  of this Agreement to any other employee of the Employer or any
                  other party except the Executive may disclose such information
                  to his immediate family, financial advisors or
                  attorneys/lawyers.

         (b)      The Executive agrees to hold in confidence and not use or
                  disclose without the Employer's prior written consent (i) any
                  confidential information (technical or otherwise) that he or
                  she obtains or creates during the term of this Agreement which
                  pertains to any aspect of the Employer's business or (ii) any
                  information received in confidence by the Employer from a
                  third party, until such information becomes generally known by
                  the public. The Executive shall not make any unauthorized
                  copies of such information and as stated in Section 8 below,
                  will return to the Employer, upon termination of his or her

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                  employment or upon the Employer's request, all tangible forms
                  of such information, including, without limitation, research
                  and development projects and strategies, product strategies,
                  internet or intranet strategies, business or product
                  development strategies, financial information, partner and
                  customer relationships, and other information about former,
                  current, or prospective partners/customers, employee lists and
                  other information about former, current, or prospective
                  employees, software programs (source or object codes),
                  know-how, new product offerings, plans, projections,
                  confidential business information, copyrights, trade secrets,
                  and any other proprietary material (the "Confidential
                  Information").

8.       SURRENDER OF EMPLOYER PROPERTY AND RECORDS.

         Upon the termination of the Executive's employment, for any reason
whatsoever, and at any other time as requested by Employer, the Executive agrees
to surrender to Employer, in good condition, all records pertaining to
Employer's business operations and related to any work performed for Employer,
all Employer property, and any and all third party property, including all
Confidential Information, drawings, computer programs or copies thereof,
documentation, notebooks and notes, reports and any other materials on
electronic or printed media within the Executive's possession or under the
Executive's control. Included are any documents or media containing the names,
addresses, and other information with regard to customers or potential customers
of the Employer.

9.       INVENTION ASSIGNMENT.

         (a)      Executive agrees that any Development Executive conceives,
                  develops, creates or prepares in the course of Executive's
                  employment with Employer shall be a work made for hire.
                  Executive hereby grants, transfers and assigns to Employer all
                  of his right, title and interest, if any, in any and all
                  Developments, including rights to translation and
                  reproductions in all forms or formats and the copyrights and
                  patent and patent application rights thereto, if any, and he
                  or she agrees that Employer may copyright said materials in
                  Employer's name and secure renewal, reissues and extensions of
                  such copyrights for such periods of time as the law may
                  permit. Executive hereby waives, as against Employer, its
                  successors and assigns and licensees, all his moral rights
                  which the Executive may have or will acquire in respect of the
                  copyright in any Developments. The Executive agrees to enforce
                  his or her moral rights as against others as directed by and
                  at the cost of Employer or its successor-in-title of the
                  copyright in the Developments. "Development" is defined as any
                  idea, invention, process, design, concept, or useful article
                  (whether the design is ornamental or otherwise), computer
                  program, documentation, literary work, audiovisual work and
                  any other work of authorship, hereafter expressed, related to
                  the business of the Employer or its Affiliates made or
                  conceived in the course of Executive's employment or
                  engagement whether solely or jointly by Executive during
                  Executive's employment whether or not subject to patent,
                  copyright or other forms of protection.

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         (b)      Items not assigned by this Section 9 are listed and described
                  on the attached "Schedule of Separate Works," for which the
                  parties agree to be effective must be signed by the Executive
                  and a duly authorized officer of Employer. Executive agrees
                  not to include any part of such items in the materials
                  Executive prepares for Employer unless and until such items
                  are licensed or assigned to Employer under separate written
                  agreement.

         (c)      At all times hereafter, Executive agrees promptly to disclose
                  to Employer all Developments, to execute separate written
                  assignments to Employer at Employer's request, and, at
                  Employer's cost, to assist Employer in obtaining patents or
                  copyrights in the U.S. and in all other countries, on any
                  Developments assigned to Employer that Employer, in its sole
                  discretion, seeks to patent or copyright. Executive also
                  agrees, at Employer's cost, to sign all documents, and do all
                  things necessary to obtain such patents or copyrights, to
                  further assign them to Employer, and upon Employer's
                  instruction and at Employer's cost, to reasonably protect
                  Employer against infringement by other parties at Employer's
                  expense with Employer prior approval.

         (d)      Executive shall keep complete, accurate, and authentic
                  information and records on all Developments in the manner and
                  form reasonably requested by Employer. Such information and
                  records, and all copies thereof, shall be the property of
                  Employer as to any Developments assigned to Employer.
                  Executive agrees to promptly surrender such information and
                  records at the request of Employer. All these materials will
                  be Confidential Information upon their creation.

10.      NON-COMPETITION.

         The Executive acknowledges that in the course of his or her employment
with Employer, Employer will give the Executive access to the Confidential
Information and the Executive's knowledge of the Confidential Information will
enable the Executive to put the Employer at a significant competitive
disadvantage if the Executive is employed or engaged by or becomes involved in a
Competitive Business. Accordingly, during the term of this Agreement and for a
period of twelve (12) months immediately following the termination of the
Executive's employment (unless for a shorter period of time as determined by
Employer as described below), for whatever reason, whether voluntary or
involuntary (with or without Cause), the Executive will not, without the written
consent of Employer, directly or indirectly, individually or in partnership or
in conjunction with any other person carry on, be engaged in, directly or
indirectly, in any manner whatsoever, including, without limitation, as an
employee, consultant, or advisor in any Competitive Business within North
America, provided however, an exceptions will be made following termination in
the case of (a) another business wherein the Executive is not working in a
competitive capacity and the competitive products and services that constitute a
Competitive Business are less than ten percent of such business' total revenue,
or (b) Executive's ownership of the shares of a publicly-traded company where
such ownership is less than 5% of the shares outstanding and

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Executive otherwise has no involvement, directly or indirectly, in the
operation, management or support of said company.

The Employer and Executive agree that in the case of a termination of the
Executive's employment without Cause as described in Section 13(e), the length
of the non-competition period in this Section 10 and the length of the
non-solicitation period in Section 11 may be shortened by the Employer in its
sole discretion, by the Employer providing the Executive with written notice
thereof within ten (10) business days of the effective date of termination. In
no event may the Employer reduce the non-competition and the non-solicitation
provision to less than three (3) months. Executive will be entitled to severance
pay from Employer during the duration of the non-competition period and the
non-solicitation period, as such duration may be adjusted hereunder, all in
accordance with Section 13(e). The Executive and Employer further agree that the
duration of the non-competition and the duration of the non-solicitation period
shall be equal and they shall run simultaneous with one another, so that by way
of example, if the Employer were to shorten the non-competition period to six
months following termination, then the non-solicitation period shall
automatically shorten to that same six months.

11.      NON-SOLICITATION.

         The Executive acknowledges the uniqueness of the customer and third
party relationships developed by the Employer and the unique opportunity that
the Executive's employment and the Executive's access to the Confidential
Information offers to interfere with such relationships. Accordingly, the
Executive will not while employed or engaged by Employer and for a period of
twelve (12) months following the termination of Executive's employment with
Employer (unless for a shorter period of time as determined by Employer as
described in the second paragraph of Section 10 above), whether the termination
is voluntary or involuntary (with or without Cause), or for any other reasons
whatsoever:

         (a)      directly or indirectly on Executive's own behalf or on behalf
                  of any other person or entity, solicit from, accept from, or
                  transact business which would constitute Competitive Business,
                  with any former, current or prospective customer or supplier
                  of Employer with which the Executive had substantial personal
                  contact on behalf of the Seller, or Employer during the
                  twenty-four (24) month period immediately preceding the
                  termination of the Executive's employment; or

         (b)      hire, solicit for hire, recruit, or retain the services of any
                  employee or consultant of Employer or any Affiliate of
                  Employer.

12.      RECOGNITION.

         The Executive hereby recognizes and expressly acknowledges that the
provisions of Sections 7, 10 and 11 grant to Employer only such reasonable
protection as is admittedly necessary to preserve the legitimate interests of
Employer and the Executive equally recognizes that the description of the
"Competitive Business" is reasonable. Executive acknowledges that the services
to be rendered by Executive hereunder are extraordinary and

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unique and are vital to the success of Employer, and that damages at law would
be an inadequate remedy for any breach or threatened breach of this Agreement by
Executive. Therefore, in the event of a breach or threatened breach by Executive
of any provision of this Agreement, then Employer may be entitled, in addition
to all other rights or remedies, to equitable relief, including temporary or
permanent injunction to restrain such breach.

13.      TERMINATION OF EMPLOYMENT.

         This Agreement may be terminated at any time for the following reasons:

         (a)      by the Employer for Cause;

         (b)      by the Employer in the event of the death of the Executive;

         (c)      by the Employer in the event of the Disability of the
                  Executive in which case the Executive shall be entitled, to
                  the extent he qualifies, to the disability benefits for
                  employees of the Employer in effect at such time in lieu of
                  any other compensation whatsoever in respect of the
                  termination of the Executive's employment;

         (d)      upon mutual agreement of the parties hereto;

         (e)      without Cause and other than for the reasons in subsections
                  (a) through (d) above by the Employer providing to the
                  Executive pay in lieu of notice (the "severance pay") in the
                  form of the continuation of the Executive's Base Salary during
                  the duration of the non-competition and non-solicitation
                  provisions set forth in Sections 10 and 11 herein, which as
                  described in Section 10 will be no longer than twelve (12)
                  months and no shorter than three (3) months, as determined by
                  Employer pursuant to Section 10. Notwithstanding the
                  foregoing, to the extent the Employment Standards Act
                  (Ontario) mandates the payment of Base Salary for a period
                  longer than three (3) months, then such period shall be deemed
                  to be the minimum period for the purposes of this Section
                  13(e) and Sections 10 and 11. The Executive agrees that his or
                  her only entitlement on termination without Cause is that
                  agreed to in this Agreement and for greater certainty and
                  except as provided herein, the Employee is not entitled to
                  notice or pay in lieu of notice or severance pay under common
                  law; and

         (f)      the Executive may terminate this Agreement at any time upon
                  thirty (30) days prior written notice to the Employer,
                  provided, however, the Executive shall continue to work for
                  the Employer during such notice period unless otherwise
                  directed by the Employer.

14.      EXECUTIVE REPRESENTATIONS, WARRANTIES, AND ACKNOWLEDGEMENTS.

         Executive represents and warrants to Employer that he is fully
empowered to enter and perform his or her obligations under this Agreement and,
without limitation, that he or she is under no restrictive covenants to any
person or entity that will be violated by his or her

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entering into and performing this Agreement, and that this Agreement constitutes
a valid and legally binding obligation of the Executive enforceable in
accordance with its terms. The Executive further represents and warrants that in
the performance of his or her duties he or she will not make unauthorized use of
any confidential information of any third party or knowingly infringe the
intellectual property rights of any third party. The Executive shall indemnify
Employer upon demand for and against any and all judgements, losses, claims,
damages, costs (including without limitation all legal fees and costs, even if
incident to appeals) incurred or suffered by the Employer them as a result of
the breach of the representations and warranties made in this section, or as a
result of the failure of the acknowledgement made in this section to be true and
correct at all times. The Executive further represents that he is not a resident
in the United States and is not a US Person.

15.      ENTIRE AGREEMENT.

         This Agreement represents the entire understanding and agreement
between the parties with respect to the subject matter hereof, and supersedes
all other agreements, negotiations, understandings and representations (if any)
made by and between such parties.

16.      AMENDMENTS.

         The provisions of this Agreement may not be amended, supplemented,
waived or changed orally, but only by a writing signed by the party as to whom
enforcement of any such amendment, supplement, waiver or modification is sought
and making specific reference to this Agreement.

17.      GOVERNING LAW AND VENUE.

         This Agreement is to be governed by and construed and enforced in
accordance with the laws of the Province of Ontario and the laws of Canada
applicable therein. The parties acknowledge that a substantial portion of
negotiations, anticipated performance and execution of this Agreement occurred
or shall occur in Ontario, Canada and that, therefore, without limiting the
jurisdiction or venue of any other federal or provincial courts, each of the
parties irrevocably and unconditionally (a) agrees that any suit, action or
legal proceeding arising out of or relating to this Agreement may be brought in
the courts of record of the Province of Ontario; (b) consents to the
jurisdiction of each such court in any such suit, action or proceeding; and (c)
waives any objection which it may have to the laying of venue of any such suit,
action or proceeding in any of such courts.

18.      NOTICES.

         Any notice, request, demand or other communication required or
permitted hereunder shall be in writing and shall be deemed to have been given
if delivered or sent by facsimile transmission, upon receipt, or if sent by
registered or certified mail, upon the sooner of the date on which received is
acknowledged or the expiration of three (3) days after deposit in their post
office facilities properly addressed with postage prepaid. All notices to a
party will be sent to the address set forth below or to such other address or
person as such party may designate by notice to each party hereunder:

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                  To the Employer:

                  c/o

                  Daleen Technologies, Inc.
                  902 Clint Moore Road
                  Suite 230
                  Boca Raton, FI 33487

                  Attention:  Human Resources Department

                  To the Executive George Timmes.

19.      BINDING EFFECT.

         All of the terms and provisions of this Agreement, whether so expressed
or not, shall be binding upon, inure to the benefit of, and be enforceable by
the parties and their respective administrators, executors, legal
representatives, heirs, successors and permitted assigns.

20.      SEVERABILITY.

         If any provision of this Agreement is contrary to, prohibited by or
deemed invalid under applicable law or regulation, such provision shall be
inapplicable and deemed omitted to the extent so contrary, prohibited or
invalid, but the remainder hereof shall not be invalidated thereby and shall be
given full force and effect so far as possible.

21.      SURVIVAL.

         Notwithstanding anything to the contrary herein, in the event the
Executive's employment and this Agreement is terminated, whether voluntarily or
involuntarily (with or without Cause), each party shall remain bound by the
provisions of this Agreement which by their terms impose obligations upon that
party that extend beyond the termination of this Agreement more particularly,
but not limited to, Sections 7, 10 and 11 of this Agreement.

22.      WAIVERS.

         The failure or delay of either party at any time to require performance
by the other party of any provision of this Agreement, even if known, shall not
affect the right of that party to require performance of that provision or to
exercise any right, power or remedy hereunder, and any waiver by a party of any
breach of any provision of this Agreement should not be construed as a waiver of
any continuing or succeeding breach of such provision, a waiver of the provision
itself, or a waiver of any right, power or remedy under this Agreement. No
notice to or demand on either party in any case shall, of itself, entitle such
party to any other or further notice or demand in similar or other
circumstances.

23.      COUNTERPARTS.

                                     - 12 -
<PAGE>

         This Agreement may be executed by the parties in one or more
counterparts, each of which when so executed and delivered shall be deemed to be
an original and such counterparts shall together constitute one and the same
instrument.

                                     - 13 -
<PAGE>

IN WITNESS WHEREOF the parties hereto have executed this Agreement as of the
Effective Date.

                                         INLOGIC SOFTWARE, INC.

                                         By: /s/ [ILLEGIBLE]
                                            ------------------------------------
                                             Authorized Signing Officer

12/15/99                                 /s/ GEORGE B. TIMMES
-----------------------------------      ---------------------------------------
Date                                     Employee

                                     - 14 -
<PAGE>

                           SCHEDULE OF SEPARATE WORKS

         The following are works that are not assigned by section 9 of the
Employment Agreement, in which Executive has any right, title or interest, and
which were conceived or written either wholly or in part by Executive, prior to
or outside the scope of Executive's employment by Employer or Seller.

DESCRIPTION:  (If none, enter the word "None")

Indicate any item listed above that has been published, registered as a
copyright, or is or has been the subject of a patent application:

Indicate the name of such organization or third party who also has rights in any
of the listed items (such as former employers, partners, etc.):

The foregoing is complete and accurate to the best of Executive's knowledge.

12/15/99                                 /S/ GEORGE B. TIMMES
----------------------------------       ---------------------------------------
Date                                     Executive

DECEMBER 16, 1999                                   [ILLEGIBLE]
----------------------------------       ---------------------------------------
Date                                     Employer (name and title)

<PAGE>

                                  SCHEDULE "A"

                 EXECUTIVE'S GENERAL ROLES AND RESPONSIBILITIES

George Timmes
VP of Marketing & Product Management

As Vice President of Marketing & Product Management, your position will be based
in Boca and report directly to Dave Corey. You will be responsible for all
aspects of Daleen's product management and marketing, including participation in
the corporation strategic plan development, product life-cycle management,
competitor and competitive intelligence, Daleen solution partner relationship
management, marketing communications management, corporate branding and
positioning.EXHIBIT 10.37

                            DALEEN TECHNOLOGIES, INC.
                               AMENDED & RESTATED
                            1999 STOCK INCENTIVE PLAN

                                   SECTION 1.
                                    PURPOSE

         The purpose of this Plan is to promote the interests of the Company by
providing the opportunity to purchase Shares or to receive compensation which is
based upon appreciation in the value of Shares to Employees and Key Persons in
order to attract and retain Employees and Key Persons by providing an incentive
to work to increase the value of Shares and a stake in the future of the Company
which corresponds to the stake of each of the Company's shareholders. The Plan
provides for the grant of Incentive Stock Options, Non-Qualified Stock Options,
Restricted Stock Awards and Stock Appreciation Rights to aid the Company in
obtaining these goals. This amended and restated plan supercedes and replaces in
its entirety the Daleen Technologies, Inc. Amended & Restated Stock Incentive
Plan previously adopted by the Board.

                                    SECTION 2.
                                   DEFINITIONS

         Each term set forth in this Section shall have the meaning set forth
opposite such term for purposes of this Plan and, for purposes of such
definitions, the singular shall include the plural and the plural shall include
the singular, and reference to one gender shall include the other gender.

         2.1      BOARD means the Board of Directors of the Company.

         2.2      CODE means the Internal Revenue Code of 1986, as amended.

         2.3      COMMITTEE means the Compensation Committee of the Board.

         2.4      COMMON STOCK means the common stock of the Company.

         2.5      COMPANY means Daleen Technologies, Inc., a Delaware
corporation, and any successor to such organization.

         2.6      DIRECTOR means a member of the Board.

         2.7      EMPLOYEE means an employee of the Company, a Subsidiary or a
Parent.

         2.8      EXCHANGE ACT means the Securities Exchange Act of 1934, as
amended.

         2.9      EXERCISE PRICE means the price which shall be paid to purchase
one (1) Share upon the exercise of an Option granted under this Plan.

         2.10     FAIR MARKET VALUE of each Share on any date shall mean the
following:

                  (a) STOCK LISTED AND SHARES TRADED. If Shares are listed and
traded on a national securities exchange (as such term is defined by the 1934
Act) or on The Nasdaq National Market on the date of determination, the Fair
Market Value per share shall be the closing price of a Share on said national
securities exchange or The Nasdaq National Market on the date of determination.
If the Shares are traded in the over-the-counter market, the Fair Market Value
per Share shall be the average of the closing bid and asked prices on the date
of determination.

                  (b) STOCK LISTED BUT NO SHARES TRADED. If the Shares are
listed on a national securities exchange or on The Nasdaq National Market but no
Shares are traded on the date of determination but there were shares traded on
dates within a reasonable period before the date of determination, the Fair
Market Value shall be the closing price of the Shares on the most recent date
before the date of determination. If the Shares

<PAGE>

are regularly traded in the over-the-counter market but no Shares are traded on
the date of determination (or if records of such trades are unavailable or
burdensome to obtain) but there were Shares traded on dated with a reasonable
period before the date of determination the Fair Market Value shall be the
average of the closing bid and asked prices of the Common Stock on the most
recent date before the date of determination.

                  (c) STOCK NOT LISTED. If the Shares are not listed on a
national securities exchange or The Nasdaq National Market and are not regularly
traded in the over-the-counter market, then the Committee shall determine the
Fair Market Value of the Shares from all relevant available facts, which may
include the average of the closing bid and ask prices reflected in the
over-the-counter market on a date within a reasonable period either before or
after the date of determination or opinions of independent experts as to value
and may take into account any recent sales and purchases of such Shares to the
extent they are representative.

The Committee's determination of Fair Market Value, which shall be made pursuant
to the foregoing provisions, shall be final and binding for all purposes of this
Plan.

         2.11     INSIDER means an individual who is, on the relevant date, an
officer, director or ten percent (10%) beneficial owner of any class of the
Company's equity securities that is registered pursuant to Section 12 of the
Exchange Act, all as defined under Section 16 of the Exchange Act.

         2.12     ISO means an option granted under this Plan to purchase Shares
which is intended by the Company to satisfy the requirements of Code ss.422 as
an incentive stock option.

         2.13     KEY PERSON means (i) a member of the Board who is not an
Employee, (ii) a consultant, distributor or other person who has rendered or
committed to render valuable services to the Company, a Subsidiary or a Parent,
(iii) a person who has incurred, or is willing to incur, financial risk in the
form of guaranteeing or acting as co-obligor with respect to debts or other
obligations of the Company, or (iv) a person who has extended credit to the
Company. Key Persons are not limited to individuals and, subject to the
preceding definition, may include corporations, partnerships, associations and
other entities.

         2.14     NON-ISO means an option granted under this Plan to purchase
Shares which is not intended by the Company to satisfy the requirements of Code
ss.422.

         2.15     OPTION means an ISO or a Non-ISO.

         2.16     OUTSIDE DIRECTOR means a Director who is not an Employee and
who qualifies as (1) a "non-employee director" under Rule 16b-3(b)(3) under the
1934 Act, as amended from time to time, and (2) an "outside director" under Code
/section/162(m) and the regulations promulgated thereunder.

         2.17     PARENT means any corporation which is a parent of the Company
(within the meaning of Code /section/424).

         2.18     PARTICIPANT means an individual who receives a Stock Incentive
hereunder.

         2.19     PERFORMANCE-BASED EXCEPTION means the performance-based
exception from the tax deductibility limitations of Code /section/162(m).

         2.20     PLAN means the Daleen Technologies, Inc. Amended & Restated
2000 Stock Incentive Plan, as may be amended from time to time.

         2.21     SHARE means a share of the Common Stock of the Company.

         2.22     STOCK INCENTIVE means an ISO, a Non-ISO, a Restricted Stock
Award or a Stock Appreciation Right.

         2.23     STOCK INCENTIVE AGREEMENT means an agreement between the
Company and a Participant evidencing an award of a Stock Incentive.

        Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 2 of 11

<PAGE>

         2.24     SUBSIDIARY means any corporation which is a subsidiary of the
Company (within the meaning of Code /section/424(f)).

         2.25     SURRENDERED SHARES means the Shares described in Section 8.2
which (in lieu of being purchased) are surrendered for cash or Shares, or for a
combination of cash and Shares, in accordance with Section 8.

         2.26     TEN PERCENT SHAREHOLDER means a person who owns (after taking
into account the attribution rules of Code /section/424(d)) more than ten
percent (10%) of the total combined voting power of all classes of shares of
either the Company, a Subsidiary or a Parent.

                                   SECTION 3.
                       SHARES SUBJECT TO STOCK INCENTIVES

         The total number of Shares that may be issued pursuant to Stock
Incentives under this Plan shall not exceed the number of Reserved Shares (as
calculated below). The initial number of Reserved Shares shall be 5,648,881
(five million, six hundred forty-eight thousand, eight hundred eighty one).
Commencing on January 1, 2001 and continuing on each January 1 thereafter, the
number of Reserved Shares shall be increased each year, on a cumulative basis,
by 5,000,000 Shares (or, if less, the maximum number of Shares permitted based
on the limitations set forth in the following sentence), all as adjusted
pursuant to Section 11. Notwithstanding the foregoing, in no event shall the
increase in the number of Reserved Shares from one fiscal year to the next
exceed a number of Shares that would cause the total number of Reserved Shares
to exceed 20% of the total number of Fully Diluted Shares of Common Stock (as
defined below) calculated as of 5:00 p.m., eastern time, on the immediately
preceding December 31. The term "Fully Diluted Shares of Common Stock
Outstanding" shall mean the shares of Common Stock outstanding calculated on a
fully diluted basis, including without limitation shares of Common Stock
actually outstanding plus shares of Common Stock issuable in exchange for
convertible securities and upon exercise of outstanding options and warrants,
whether or not such convertible securities, options and warrants are then vested
or otherwise convertible. Such Reserved Shares shall be reserved, to the extent
that the Company deems appropriate, from authorized but unissued Shares, and
from Shares which have been reacquired by the Company. Furthermore, any Shares
subject to a Stock Incentive which remain after the cancellation, expiration or
exchange of such Stock Incentive thereafter shall again become available for use
under this Plan, but any Surrendered Shares which remain after the surrender of
an ISO or a Non-ISO under Section 8 shall not again become available for use
under this Plan. Notwithstanding anything herein to the contrary, no Participant
may be granted Options or Stock Appreciation Rights covering an aggregate number
of Shares in excess of 500,000 (five hundred thousand) in any calendar year.

                                   SECTION 4.
                                 EFFECTIVE DATE

         The effective date of this amended and restated Plan, as documented
hereby, shall be the date it is adopted by the Board, as noted in resolutions
effectuating such adoption, provided the shareholders of the Company approve
this Plan within twelve (12) months after such effective date. If such effective
date comes before such shareholder approval, any Stock Incentives granted under
this Plan before the date of such approval automatically shall be granted
subject to such approval. The provisions of this amended and restated Plan shall
apply to all Stock Incentives granted under this Plan on and after the effective
date of this Plan. Prior versions of this Plan shall continue to govern Stock
Incentives granted under such versions.

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 3 of 11

<PAGE>

                                   SECTION 5.
                                 ADMINISTRATION

         5.1      GENERAL ADMINISTRATION. This Plan shall be administered by the
Board. The Board, acting in its absolute discretion, shall exercise such powers
and take such action as expressly called for under this Plan. The Board shall
have the power to interpret this Plan and, subject to the terms and provisions
of this Plan, to take such other action in the administration and operation of
the Plan as it deems equitable under the circumstances. The Board's actions
shall be binding on the Company, on each affected Employee or Key Person, and on
each other person directly or indirectly affected by such actions.

         5.2      AUTHORITY OF THE BOARD. Except as limited by law or by the
Articles of Incorporation or Bylaws of the Company, and subject to the
provisions herein, the Board shall have full power to select Employees and Key
Persons who shall participate in the Plan, to determine the sizes and types of
Stock Incentives in a manner consistent with the Plan, to determine the terms
and conditions of Stock Incentives in a manner consistent with the Plan, to
construe and interpret the Plan and any agreement or instrument entered into
under the Plan, to establish, amend or waive rules and regulations for the
Plan's administration, and to amend the terms and conditions of any outstanding
Stock Incentives as allowed under the Plan and such Stock Incentives. Further,
the Board may make all other determinations which may be necessary or advisable
for the administration of the Plan.

         5.3      DELEGATION OF AUTHORITY. The Board may delegate its authority
under the Plan, in whole or in part, to a Committee (the Compensation Committee)
appointed by the Board consisting of not less than two (2) directors. The
members of the Committee shall be appointed from time to time by, and shall
serve at the discretion of, the Board. The Committee (if appointed) shall act
according to the policies and procedures set forth in the Plan and to those
policies and procedures established by the Board, and the Committee shall have
such powers and responsibilities as are set forth by the Board. Reference to the
Board in this Plan shall specifically include reference to the Committee where
the Board has delegated its authority to the Committee, and any action by the
Committee pursuant to a delegation of authority by the Board shall be deemed an
action by the Board under the Plan. Notwithstanding the above, the Board may
assume the powers and responsibilities granted to the Committee at any time, in
whole or in part. With respect to Committee appointments and composition, only a
Committee (or a sub-committee thereof) comprised solely of two (2) or more
Outside Directors may grant Stock Incentives which will meet the
Performance-Based Exception, and only a Committee comprised solely of Outside
Directors may grant Stock Incentives to Insiders that will be exempt from
Section 16(b) of the Exchange Act.

         5.4      DECISIONS BINDING. All determinations and decisions made by
the Board (or its delegate) pursuant to the provisions of this Plan and all
related orders and resolutions of the Board shall be final, conclusive and
binding on all persons, including the Company, its stockholders, Directors,
Employees, Key Persons, Participants, and their estates and beneficiaries.

                                    SECTION 6.
                                   ELIGIBILITY

         Employees and Key Persons selected by the Board shall be eligible for
the grant of Stock Incentives under this Plan, but no Employee or Key Person
shall have the right to be granted a Stock Incentive under this Plan merely as a
result of his or her status as an Employee or Key Person. Only Employees shall
be eligible to receive a grant of ISO's.

                                    SECTION 7
                            TERMS OF STOCK INCENTIVES

         7.1      TERMS AND CONDITIONS OF ALL STOCK INCENTIVES.

                  (a) The Board, in its absolute discretion, shall grant Stock
Incentives under this Plan from time to time and shall have the right to grant
new Stock Incentives in exchange for outstanding Stock Incentives. Stock
Incentives shall be granted to Employees or Key Persons selected by the Board,
and the Board shall be

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 4 of 11

<PAGE>

under no obligation whatsoever to grant Stock Incentives to all Employees or Key
Persons, or to grant all Stock Incentives subject to the same terms and
conditions.

                  (b) The number of Shares as to which a Stock Incentive shall
be granted shall be determined by the Board in its sole discretion, subject to
the provisions of Section 3 as to the total number of shares available for
grants under the Plan.

                  (c) Each Stock Incentive shall be evidenced by a Stock
Incentive Agreement executed by the Company and the Participant, which shall be
in such form and contain such terms and conditions as the Board in its
discretion may, subject to the provisions of the Plan, from time to time
determine.

                  (d) The date a Stock Incentive is granted shall be the date on
which the Board has approved the terms and conditions of the Stock Incentive
Agreement and has determined the recipient of the Stock Incentive and the number
of Shares covered by the Stock Incentive and has taken all such other action
necessary to complete the grant of the Stock Incentive.

         7.2      TERMS AND CONDITIONS OF OPTIONS. Each grant of an Option shall
be evidenced by a Stock Incentive Agreement which shall:

                  (a) specify whether the Option is an ISO or Non-ISO; and

                  (b) incorporate such other terms and conditions as the Board,
acting in its absolute discretion, deems consistent with the terms of this Plan,
including (without limitation) a restriction on the number of Shares subject to
the Option which first become exercisable or subject to surrender during any
calendar year.

                  In determining Employee(s) or Key Person(s) to whom an Option
shall be granted and the number of Shares to be covered by such Option, the
Board may take into account the recommendations of the Chief Executive Officer
of the Company and its other officers, the duties of the Employee or Key Person,
the present and potential contributions of the Employee or Key Person to the
success of the Company, the anticipated number of years of service remaining
before the attainment by the Employee of retirement age, and other factors
deemed relevant by the Board, in its sole discretion, in connection with
accomplishing the purpose of this Plan. An Employee or Key Person who has been
granted an Option to purchase Shares, whether under this Plan or otherwise, may
be granted one or more additional Options. If the Board grants an ISO and a
Non-ISO to an Employee on the same date, the right of the Employee to exercise
or surrender one such Option shall not be conditioned on his or her failure to
exercise or surrender the other such Option.

                  (a) EXERCISE PRICE. Subject to adjustment in accordance with
Section 11 and the other provisions of this Section, the Exercise Price shall be
as set forth in the applicable Stock Incentive Agreement. With respect to each
grant of an ISO to a Participant who is not a Ten Percent Shareholder, the
Exercise Price shall not be less than the Fair Market Value on the date the ISO
is granted. With respect to each grant of an ISO to a Participant who is a Ten
Percent Shareholder, a Ten Percent Shareholder shall not be less than one
hundred ten percent (110%) of the Fair Market Value on the date the ISO is
granted. If a Stock Incentive is a Non-ISO, the Exercise Price for each Share
shall be no less than the minimum price required by applicable state law, or by
the Company's governing instrument, or $0.01, whichever price is greater. Any
Stock Incentive intended to meet the Performance-Based Exception must be granted
with an Exercise Price equivalent to or greater than the Fair Market Value of
the Shares subject thereto.

                  (b) OPTION TERM. Each Option granted under this Plan shall be
exercisable in whole or in part at such time or times as set forth in the
related Stock Incentive Agreement, but no Stock Incentive Agreement shall:

                           (i)      make an Option exercisable before the date
                                    such Option is granted; or

                           (ii)     make an Option exercisable after the earlier
                                    of:

                                    (A)      the date such Option is exercised
                                             in full, or

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 5 of 11

<PAGE>

                                    (B)      the date which is the tenth (10th)
anniversary of the date such Option is granted, if such Option is a Non-ISO or
an ISO granted to a non-Ten Percent Shareholder, or the date which is the fifth
(5th) anniversary of the date such Option is granted, if such Option is an ISO
granted to a Ten Percent Shareholder.

                  A Stock Incentive Agreement may provide for the exercise of an
Option after the employment of an Employee has terminated for any reason
whatsoever, including death or disability; provided, however, in no event may an
Option which is an ISO provide for the exercise of the Option later than ninety
(90) days following a termination of employment or later than one year following
a termination of employment on account of disability. The Employee's rights, if
any, upon termination of employment will be set forth in the applicable Stock
Incentive Agreement.

                  (c) PAYMENT. Options shall be exercised by the delivery of a
written notice of exercise to the Company, setting forth the number of Shares
with respect to which the Option is to be exercised accompanied by full payment
for the Shares. Payment for shares of Stock purchased pursuant to exercise of an
Option shall be made in cash or, unless prohibited by the Stock Incentive
Agreement, by delivery to the Company of a number of Shares which have been
owned and completely paid for by the holder for at least six (6) months prior to
the date of exercise (I.E., "mature shares" for accounting purposes) having an
aggregate Fair Market Value equal to the amount to be tendered, or a combination
thereof. In addition, unless prohibited by the Stock Incentive Agreement, the
Option may be exercised through a brokerage transaction following registration
of the Company's equity securities under Section 12 of the Securities Exchange
Act of 1934 as permitted under the provisions of Regulation T applicable to
cashless exercises promulgated by the Federal Reserve Board. However,
notwithstanding the foregoing, with respect to any Option recipient who is an
Insider, a tender of shares or a cashless exercise must (1) have met the
requirements of an exemption under Rule 16b-3 promulgated under the Exchange
Act, or (2) be a subsequent transaction the terms of which were provided for in
a transaction initially meeting the requirements of an exemption under Rule
16b-3 promulgated under the Exchange Act. Unless the Stock Incentive Agreement
provides otherwise, the foregoing exercise payment methods shall be subsequent
transactions approved by the original grant of an Option. Except as provided in
subparagraph (f) below, payment shall be made at the time that the Option or any
part thereof is exercised, and no Shares shall be issued or delivered upon
exercise of an Option until full payment has been made by the Participant. The
holder of an Option, as such, shall have none of the rights of a stockholder.

                  Notwithstanding the above, and in the sole discretion of the
Board, an Option may be exercised as to a portion or all (as determined by the
Board) of the number of Shares specified in the Stock Incentive Agreement by
delivery to the Company of a promissory note, such promissory note to be
executed by the Participant and which shall include, with such other terms and
conditions as the Board shall determine, provisions in a form approved by the
Board under which: (i) the balance of the aggregate purchase price shall be
payable in equal installments over such period and shall bear interest at such
rate (which shall not be less than the prime bank loan rate as determined by the
Board) as the Board shall approve, and (ii) the Participant shall be personally
liable for payment of the unpaid principal balance and all accrued but unpaid
interest.

                  (d) CONDITIONS TO EXERCISE OF AN OPTION. Each Option granted
under the Plan shall be exercisable at such time or times, or upon the
occurrence of such event or events, and in such amounts, as the Board shall
specify in the Stock Incentive Agreement; provided, however, that subsequent to
the grant of an Option, the Board, at any time before complete termination of
such Option, may accelerate the time or times at which such Option may be
exercised in whole or in part. The Board may impose such restrictions on any
Shares acquired pursuant to the exercise of an Option as it may deem advisable,
including, without limitation, vesting or performance-based restrictions,
restrictions under applicable federal securities laws, under the requirements of
any stock exchange or market upon which such Shares are then listed and/or
traded, and under any blue sky or state securities laws applicable to such
Shares.

                  (e) TRANSFERABILITY OF OPTIONS. An Option shall not be
transferable or assignable except by will or by the laws of descent and
distribution and shall be exercisable, during the Participant's lifetime, only
by the Participant, or in the event of the disability of the Participant;
provided, however, that in the event the Participant is incapacitated and unable
to exercise his or her Option, such Option may be exercised by such
Participant's legal guardian, legal representative, or other representative whom
the Board deems appropriate based on applicable facts and circumstances. The
determination of incapacity of a Participant and the determination of the
appropriate representative of the Participant who shall be able to exercise the
Option if the

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 6 of 11

<PAGE>

Participant is incapacitated shall be determined by the Board in its sole and
absolute discretion. Notwithstanding the foregoing, a Non-ISO may also be
transferred as a bona fide gift to one or more members of the Optionee's family
or to a trust for the benefit of one or more family members, in which case the
transferee shall be subject to all provisions of the Plan, the Stock Incentive
Agreement and the Exercise and Shareholder Agreement provided by the Company in
connection with the exercise of the Option and purchase of Shares. In the event
of such a gift, the Optionee shall promptly notify the Board of such transfer
and deliver to the Board such written documentation as the Board may in its
discretion request, including, without limitation, the written acknowledgment of
the donee that the donee is subject to the provisions of the Plan, the Stock
Incentive Agreement and the Exercise and Shareholder Agreement.

                  (f) SPECIAL PROVISIONS FOR CERTAIN SUBSTITUTE OPTIONS.
Notwithstanding anything to the contrary in this Section, any Option in
substitution for a stock option previously issued by another entity, which
substitution occurs in connection with a transaction to which Code ss.424(a) is
applicable, may provide for an exercise price computed in accordance with Code
ss.424(a) and the regulations thereunder and may contain such other terms and
conditions as the Board may prescribe to cause such substitute Option to contain
as nearly as possible the same terms and conditions (including the applicable
vesting and termination provisions) as those contained in the previously issued
stock option being replaced thereby.

         7.3      TERMS AND CONDITIONS OF STOCK APPRECIATION RIGHTS. A Stock
Appreciation Right may be granted in connection with all or any portion of a
previously or contemporaneously granted Option or not in connection with an
Option. A Stock Appreciation Right shall entitle the Participant to receive upon
exercise or payment the excess of: (I) the Fair Market Value of a specified
number of Shares at the time of exercise, over (II) a specified price which
shall be not less than the Exercise Price for that number of Shares in the case
of a Stock Appreciation Right granted in connection with a previously or
contemporaneously granted Option, or in the case of any other Stock Appreciation
Right not less than one hundred percent (100%) of the Fair Market Value of that
number of Shares at the time the Stock Appreciation Right was granted. A Stock
Appreciation Right granted in connection with an Option may only be exercised to
the extent that the related Option has not been exercised. The exercise of a
Stock Appreciation Right shall result in a pro rata surrender of the related
Option to the extent the Stock Appreciation Right has been exercised.

                  (a) PAYMENT. Upon exercise or payment of a Stock Appreciation
Right, the Company shall pay to the Participant the appreciation in cash or
Shares (at the aggregate Fair Market Value on the date of payment or exercise)
as provided in the Stock Incentive Agreement or, in the absence of such
provision, as the Board may determine.

                  (b) CONDITIONS TO EXERCISE. Each Stock Appreciation Right
granted under the Plan shall be exercisable at such time or times, or upon the
occurrence of such event or events, and in such amounts, as the Board shall
specify in the Stock Incentive Agreement; provided, however, that subsequent to
the grant of a Stock Appreciation Right, the Board, at any time before complete
termination of such Stock Appreciation Right, may accelerate the time or times
at which such Stock Appreciation Right may be exercised in whole or in part.

                  (c) TRANSFERABILITY OF STOCK APPRECIATION RIGHTS. Except as
otherwise provided in a Participant's Stock Incentive Agreement, no Stock
Appreciation Right granted under the Plan may be sold, transferred, pledged,
assigned or otherwise alienated or hypothecated, other than by will or by the
laws of descent and distribution. Further, except as otherwise provided in a
Participant's Stock Incentive Agreement, all Stock Appreciation Rights granted
to a Participant under the Plan shall be exercisable, during the Participant's
lifetime, only by the Participant; provided, however, that in the event the
Participant is incapacitated and unable to exercise his or her Stock
Appreciation Right, such Stock Appreciation Right may be exercised by such
Participant's legal guardian, legal representative, or other representative whom
the Board deems appropriate based on applicable facts and circumstances.
Notwithstanding the foregoing, a Stock Appreciation Right which is granted in
connection with the grant of a Non-ISO may be transferred, but only with the
Non-ISO and only as a bona fide gift, to one or more members of the Optionee's
family or to a trust for the benefit of one or more family members, in which
case the transferee shall be subject to all provisions of the Plan and the Stock
Incentive Agreement. In the event of such a gift, the Optionee shall promptly
notify the Board of such transfer and deliver to the Board such written
documentation as the Board may in its discretion request, including, without
limitation, the written acknowledgment of the donee that the donee is subject to
the provisions of the Plan and the Stock Incentive Agreement. The determination
of incapacity of a Participant and the determination of the appropriate
representative of the Participant shall be determined by the Board in its sole
and absolute discretion.

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 7 of 11

<PAGE>

         7.4      TERMS AND CONDITIONS OF RESTRICTED STOCK AWARDS. Shares
awarded pursuant to Restricted Stock Awards shall be subject to such
restrictions as determined by the Board for periods determined by the Board.
Unless the applicable Stock Incentive Agreement provides otherwise, holders of
Restricted Stock Awards shall be entitled to vote and receive dividends during
the periods of restriction to the same extent as holders of unrestricted Common
Stock. The Board shall have the power to permit, in its discretion, an
acceleration of the expiration of the applicable restriction period with respect
to any part or all of the Shares awarded to a Participant. The Board may require
a cash payment from the Participant in an amount no greater than the aggregate
Fair Market Value of the Shares awarded determined at the date of grant in
exchange for the grant of a Restricted Stock Award or may grant a Restricted
Stock Award without the requirement of a cash payment.

                                   SECTION 8.
                              SURRENDER OF OPTIONS

         8.1      GENERAL RULE. The Board, acting in its absolute discretion,
may incorporate a provision in a Stock Incentive Agreement to allow an Employee
or Key Person to surrender his or Option in whole or in part in lieu of the
exercise in whole or in part of that Option on any date that:

                  (a) the Fair Market Value of the Shares subject to such Option
exceeds Exercise Price for such Shares, and

                  (b) the Option to purchase such Shares is otherwise
exercisable.

         8.2      PROCEDURE. The surrender of an Option in whole or in part
shall be effected by the delivery of the Stock Incentive Agreement to the Board,
together with a statement signed by the Participant which specifies the number
of Shares ("Surrendered Shares") as to which the Participant surrenders his or
her Option and how he or she desires payment be made for such Surrendered
Shares.

         8.3      PAYMENT. A Participant in exchange for his or her Surrendered
Shares shall receive a payment in cash or in Shares, or in a combination of cash
and Shares, equal in amount on the date such surrender is effected to the excess
of the Fair Market Value of the Surrendered Shares on such date over the
Exercise Price for the Surrendered Shares. The Board, acting in its absolute
discretion, can approve or disapprove a Participant's request for payment in
whole or in part in cash and can make that payment in cash or in such
combination of cash and Shares as the Board deems appropriate. A request for
payment only in Shares shall be approved and made in Shares to the extent
payment can be made in whole shares of Shares and (at the Board's discretion) in
cash in lieu of any fractional Shares.

         8.4      RESTRICTIONS. Any Stock Incentive Agreement which incorporates
a provision to allow a Participant to surrender his or her Option in whole or in
part also shall incorporate such additional restrictions on the exercise or
surrender of such Option as the Board deems necessary to satisfy the conditions
to the exemption under Rule 16b-3 (or any successor exemption) to Section 16(b)
of the Exchange Act.

                                   SECTION 9.
                              SECURITIES REGULATION

         Each Stock Incentive Agreement may provide that, upon the receipt of
Shares as a result of the surrender or exercise of a Stock Incentive, the
Participant shall, if so requested by the Company, hold such Shares for
investment and not with a view of resale or distribution to the public and, if
so requested by the Company, shall deliver to the Company a written statement
satisfactory to the Company to that effect. Each Stock Incentive Agreement may
also provide that, if so requested by the Company, the Participant shall make a
written representation to the Company that he or she will not sell or offer to
sell any of such Shares unless a registration statement shall be in effect with
respect to such Shares under the Securities Act of 1933, as amended ("1933
Act"), and any applicable state securities law or, unless he or she shall have
furnished to the Company an opinion, in form and substance satisfactory to the
Company, of legal counsel acceptable to the Company, that such registration is
not required. Certificates representing the Shares transferred upon the exercise
or surrender of a Stock Incentive granted under this Plan may at the discretion
of the Company bear a

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 8 of 11

<PAGE>

legend to the effect that such Shares have not been registered under the 1933
Act or any applicable state securities law and that such Shares may not be sold
or offered for sale in the absence of an effective registration statement as to
such Shares under the 1933 Act and any applicable state securities law or an
opinion, in form and substance satisfactory to the Company, of legal counsel
acceptable to the Company, that such registration is not required.

                                   SECTION 10.
                                  LIFE OF PLAN

         No Stock Incentive shall be granted under this Plan on or after the
earlier of:

         (a) the tenth (10th) anniversary of the effective date of this Plan (as
determined under Section 4 of this Plan), in which event this Plan otherwise
thereafter shall continue in effect until all outstanding Stock Incentives have
been surrendered or exercised in full or no longer are exercisable, or

         (b) the date on which all of the Shares reserved under Section 3 of
this Plan have (as a result of the surrender or exercise of Stock Incentives
granted under this Plan) been issued or no longer are available for use under
this Plan, in which event this Plan also shall terminate on such date.

                                   SECTION 11.
                                   ADJUSTMENT

         The number of Shares reserved under Section 3 of this Plan, the limit
on the number of Shares which may be granted during a calendar year to any
individual under Section 3 of this Plan, the number of Shares subject to Stock
Incentives granted under this Plan, and the Exercise Price of any Options, shall
be adjusted by the Board in an equitable manner to reflect any change in the
capitalization of the Company, including, but not limited to, such changes as
stock dividends or stock splits. Furthermore, the Board shall have the right to
adjust (in a manner which satisfies the requirements of Code ss.424(a)) the
number of Shares reserved under Section 3, and the number of Shares subject to
Stock Incentives granted under this Plan, and the Exercise Price of any Options
in the event of any corporate transaction described in Code ss.424(a) which
provides for the substitution or assumption of such Stock Incentives. If any
adjustment under this Section creates a fractional Share or a right to acquire a
fractional Share, such fractional Share shall be disregarded, and the number of
Shares reserved under this Plan and the number subject to any Stock Incentives
granted under this Plan shall be the next lower number of Shares, rounding all
fractions downward. An adjustment made under this Section by the Board shall be
conclusive and binding on all affected persons and, further, shall not
constitute an increase in the number of Shares reserved under Section 3.

                                   SECTION 12.
                          SALE OR MERGER OF THE COMPANY

         If the Company agrees to sell substantially all of its assets for cash
or property, or for a combination of cash and property, or agrees to any merger,
consolidation, reorganization, division or other transaction in which Shares are
converted into another security or into the right to receive securities or
property, and such agreement does not provide for the assumption or substitution
of the Stock Incentives granted under this Plan, each Stock Incentive, at the
direction and discretion of the Board, or as is otherwise provided in the Stock
Incentive Agreements, may be canceled unilaterally by the Company in exchange
for whole Shares (or, subject to satisfying the conditions of an exemption under
Rule 16b-3 or any successor exemption to Section 16(b) of the Exchange Act, for
the whole Shares and cash in lieu of any fractional Share) which each
Participant otherwise would receive if he or she had the right to surrender or
exercise his or her outstanding Stock Incentive in full and he or she exercised
that right exclusively for Shares on a date fixed by the Board which comes
before such sale or other corporate transaction.

                                   SECTION 13.
                            AMENDMENT OR TERMINATION

         This Plan may be amended by the Board from time to time to the extent
that the Board deems necessary or appropriate; provided, however, no such
amendment shall be made absent the approval of the

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 9 of 11

<PAGE>

shareholders of the Company: (a) to increase the number of Shares reserved under
Section 3, except as set forth in Section 11, (b) to extend the maximum life of
the Plan under Section 10 or the maximum exercise period under Section 7, (c) to
decrease the minimum Exercise Price under Section 7, or (d) to change the
designation of Employees or Key Persons eligible for Stock Incentives under
Section 6. The Board also (1) may suspend the granting of Stock Incentives under
this Plan at any time, (2) may terminate this Plan at any time, and (3) may
amend any outstanding Stock Incentive previously granted under this Plan at any
time (for example, to accelerate the vesting provisions thereof or to extend the
term of a Stock Incentive); provided, however, the Board shall not have the
right to modify, amend or cancel any Stock Incentive granted under this Plan
unless: (I) the Participant consents in writing to such modification, amendment
or cancellation, (II) there is a dissolution or liquidation of the Company or a
transaction described in Section 11 or Section 12, or (III) the modification,
amendment or cancellation would not adversely affect, in any way, the rights of
a Participant owning such outstanding Stock Incentive without the written
consent of such Participant. To the extent that the material terms (within the
meaning of Treas. Reg. ss.1.162-27(e)(4)) of the Plan would be modified by the
Board but shareholders approval would not be required by the foregoing
provisions of this Section, the Board may, in its sole discretion, nonetheless
determine that approval of the shareholders of the Company is desired.

                                   SECTION 14.
                                  MISCELLANEOUS

         14.1     SHAREHOLDER RIGHTS. No Participant shall have any rights as a
shareholder of the Company as a result of the grant of a Stock Incentive to him
or to her under this Plan or his or her exercise or surrender of such Stock
Incentive pending the actual delivery of Shares subject to such Stock Incentive
to such Participant.

         14.2     NO GUARANTEE OF CONTINUED RELATIONSHIP. The grant of a Stock
Incentive to a Participant under this Plan shall not constitute a contract of
employment and shall not confer on a Participant any rights upon his or her
termination of employment or relationship with the Company in addition to those
rights, if any, expressly set forth in the Stock Incentive Agreement which
evidences his or her Stock Incentive.

         14.3     WITHHOLDING. The Company shall have the power and the right to
deduct or withhold, or require a Participant to remit to the Company as a
condition precedent for the fulfillment of any Stock Incentive, an amount
sufficient to satisfy Federal, state and local taxes, domestic or foreign,
required by law or regulation to be withheld with respect to any taxable event
arising as a result of this Plan Whenever Shares are to be issued or cash paid
to a Participant upon exercise of an Option, the Company shall have the right to
require the Participant to remit to the Company, as a condition of exercise of
the Option, an amount sufficient to satisfy federal, state and local withholding
tax requirements at the time of exercise. However, notwithstanding the
foregoing, to the extent that a Participant is an Insider, satisfaction of
withholding requirements by having the Company withhold Shares may only be made
to the extent that such withholding of Shares (1) has met the requirements of an
exemption under Rule 16b-3 promulgated under the Exchange Act, or (2) is a
subsequent transaction the terms of which were provided for in a transaction
initially meeting the requirements of an exemption under Rule 16b-3 promulgated
under the Exchange Act. Unless the Stock Incentive Agreement provides otherwise,
the withholding of shares to satisfy federal, state and local withholding tax
requirements shall be a subsequent transaction approved by the original grant of
a Stock Incentive. Notwithstanding the foregoing, in no event shall payment of
withholding taxes be made by a retention of Shares by the Company unless the
Company retains only Shares with a Fair Market Value equal to the minimum amount
of taxes required to be withheld.

         14.4     NOTIFICATION OF DISQUALIFYING DISPOSITIONS OF ISO OPTIONS. If
a Participant sells or otherwise disposes of any of the Shares acquired pursuant
to an Option which is an ISO on or before the later of (1) the date two (2)
years after the date of grant of such Option, or (2) the date one (1) year after
the exercise of such Option, then the Participant shall immediately notify the
Company in writing of such sale or disposition and shall cooperate with the
Company in providing sufficient information to the Company for the Company to
properly report such sale or disposition to the Internal Revenue Service. The
Participant acknowledges and agrees that he may be subject to income tax
withholding by the Company on the compensation income recognized by Participant
from any such early disposition by either (or both) his payment to the Company
in cash or his payment out of the current wages or earnings otherwise payable to
him by the Company, and agrees that he shall include the compensation from such
early disposition in his gross income for federal tax purposes. Participant also
acknowledges that the Company may condition the exercise of any Option which is
an ISO on the Participant's express written agreement with these provisions of
this Plan.

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 10 of 11

<PAGE>

         14.5     TRANSFER. The transfer of an Employee between or among the
Company, a Subsidiary or a Parent shall not be treated as a termination of his
or her employment under this Plan.

         14.5     CONSTRUCTION. This Plan shall be construed under the laws of
the State of Delaware.

       Daleen Technologies, Inc. Amended & Restated Stock Incentive Plan
                                  Page 11 of 11

<PAGE>

POSITION TITLE: SR. ACCOUNTANT (IN CHARGE OF PAYROLL, TAXES & FIXED ASSETS)

DESCRIPTION

The Sr. Accountant is responsible for the management of the payroll and tax
departments, and the area of fixed assets.

REPORTING STRUCTURE

The Senior Accountant reports to the Accounting Manager.

RESPONSIBILITIES:

/Bullet/ Review processing of fixed assets, monthly depreciation, and reporting
         requirements.
/Bullet/ Review processing of payroll and monthly maintenance.
/Bullet/ Prepare monthly sales commissions.
/Bullet/ Prepare monthly account analysis and adjust journal entries for payroll
         and tax accounts.
/Bullet/ Prepare and submit monthly, quarterly, and annual payroll tax returns.
/Bullet/ Keep up with changes in income and payroll tax laws that affect the
         company.
/Bullet/ Prepare and submit monthly sales tax return.
/Bullet/ Perform payroll and sales tax correspondence with states and local
         governments.
/Bullet/ Research all relevant tax issues.
/Bullet/ Assist independent accountants with preparation of the annual tax
         return.
/Bullet/ Assist independent accountants with quarterly and annual review /
         audit.
/Bullet/ Assist Director of Accounting and Accounting Managers with various
         reports and projects as required.
/Bullet/ Assume other responsibilities as assigned.
/Bullet/ Work with other departments as needed.
/Bullet/ Perform timely reviews for team members.

REQUIREMENTS:

/Bullet/ Four to five years of accounting experience including supervising
         people.
/Bullet/ Bachelors degree in accounting.
/Bullet/ CPA required.
/Bullet/ Excellent communication and organization skills.

<PAGE>

                          GOALS & OBJECTIVES FOR 2000

          SR. ACCOUNTANT (IN CHARGE OF PAYROLL, TAXES & FIXED ASSETS)

GOALS / OBJECTIVES:

/Bullet/ Upgrade software. This will enhance all areas of responsibilities.
/Bullet/ Train another person to process bi-weekly payroll. This will provide
         accounting with better backup and support.
/Bullet/ Train another person to process monthly maintenance. This will provide
         accounting with better backup and support.
/Bullet/ Train another person to process monthly payroll and sales tax returns.
         This will provide accounting with better backup and support.
/Bullet/ Revamp monthly sales commission reports.
/Bullet/ Process Canadian payroll.
/Bullet/ Change salaried employees to "exception reporting" timesheets.
/Bullet/ Revamp submitting time off. All employees submit time off at beginning
         of year. This will provide better planning company wide. This will
         speed up payroll processing by using "exception reporting" timesheets.
         Only changes in time off will need to resubmit a timesheet.
/Bullet/ Submit monthly, quarterly, and annual payroll tax payments & returns
         electronically to IRS and states with a large number of employees. This
         will speed up processing.
/Bullet/ Attend seminars and training to keep up with changes in income and
         payroll tax laws that affect the company. Need this to keep CPA
         certificate as well as keep current with changing laws.
/Bullet/ Dedicate more time in the direction of tax and supervise payroll and
         fixed assets as the company grows. This will provide the company with a
         tax department.

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