Document:

Convergys Corporation Stock Option Grant Terms and Conditions--Jeffrey H. Fox

 Exhibit 4.3 
 CONVERGYS CORPORATION 
 STOCK OPTION GRANT TERMS AND
CONDITIONS 
 Effective as of February 9, 2010 (the “date of grant”), you have been granted an option to purchase 300,000
Convergys Corporation common shares from Convergys Corporation (“Convergys”) at an exercise price of $10.88 per share on the terms and conditions set forth in this Agreement. 
 The option is being granted to you by the Board of Directors (the “Board”) of Convergys without shareholder approval pursuant to the “employee inducement” award exception under
Section 303A.08 of the NYSE Euronext Listed Company Manual in consideration for future services and as a material inducement to provide an incentive for you to assist Convergys in achieving its long-range goals. 
  

	1.	The option is intended to be a non-statutory option. 

  

	2.	The option is fully vested as of the date of grant. 

  

	3.	Your right to exercise the option will expire five years from the date of grant, unless sooner terminated or canceled. 

  

	4.	If your employment terminates for any reason, the option will remain exercisable for two years following such termination of employment, or if shorter, the remaining
term of the option. 

  

	5.	You may exercise the option by delivering to the Compensation and Benefits Committee (the “Committee”) of the Board or its designee written notice of the
number of shares to be purchased and payment of the exercise price, in accordance with procedures established by the Committee. The Committee may permit you, in lieu of part or all of the cash payment, to make payment in Convergys common shares or
other property valued at fair market value on the date of exercise, as partial or full payment of the exercise price. Exercise of an option shall not be complete until both the notice and the payment are actually received by Convergys. As soon as
practicable after receipt of each notice and full payment, Convergys shall deliver to you a certificate or certificates representing the acquired Convergys common shares. 

  

	6.	In the event of a merger, consolidation, acquisition of property or shares, stock rights offering, liquidation, disaffiliation, or similar event affecting Convergys or
any of its subsidiaries (each, a “Corporate Transaction”) or stock dividend, stock split, reverse stock split, separation, spinoff, reorganization, extra-ordinary dividend of cash or other property, share combination, or recapitalization
or similar event affecting the capital structure of Convergys, the Committee or the Board of Directors shall in its discretion make such substitutions or adjustments as it deems appropriate and equitable to the number and kind of shares or other
securities subject to the options and the exercise price of the options. In the case of Corporate Transactions, such adjustments may include, without limitation, (1) the cancellation of the options in exchange for payments of cash, property or
a combination thereof having an aggregate value equal to the value of such options, as determined by the Committee or the Board in its sole discretion (it being understood that in the case of a Corporate Transaction with respect to which
stockholders of Convergys receive consideration other than publicly traded equity securities of the ultimate surviving entity, any such determination by the Committee that the value of an option shall for this purpose be deemed to equal the excess,
if any, of the value of the consideration being paid for each share pursuant to such Corporate Transaction over the exercise price of the option shall conclusively be deemed valid). 

  

	7.	The option is not transferable by you otherwise than by will or the laws of descent and distribution or as otherwise approved by the Committee and, during your
lifetime, the option may be exercised only by you or your guardian or legal representative. 

  

	8.	This Agreement does not confer on you any right with respect to continuance of employment with Convergys or its subsidiaries nor any right to additional grants in the
future. 

  

	9.	Convergys shall make reasonable efforts to comply with all applicable federal and state securities laws; provided, however, notwithstanding any other provision set
forth in this Agreement, Convergys common shares shall not be delivered if the delivery thereof would result in a violation of any such law. The option and this Agreement are intended to be compliant with the provisions of Section 409A of the
Code. This Agreement shall be construed, administered and governed in a manner that affects such intent, provided that Convergys does not represent or guarantee that any particular federal or state income, estate or other tax consequences will occur
because of this award and the remuneration provided hereunder. 

	10.	The option shall be subject to withholding of taxes that may become due as a result of the exercise of the option. You may satisfy any tax withholding obligation by any
of the following means or any combination thereof: (a) by a cash payment to Convergys, (b) by delivering to Convergys shares of Convergys common stock owned by you or (c) by authorizing Convergys to retain a portion of the shares
otherwise issuable to you pursuant to the exercise of the option to satisfy the applicable withholding tax obligation. 

  

	11.	It is understood and agreed that this Agreement shall, to the extent not otherwise governed by the federal laws of the United States, be governed by the laws of the
state of Ohio, without giving effect to any conflict of law provisions. It is further understood and agreed that any dispute arising out of or relating to this Agreement may be brought in the state or federal courts located in Hamilton County, Ohio.

 Please indicate your acceptance of this amended award by signing below. 
  

									
		 		 		 	BOARD OF DIRECTORS OF CONVERGYS CORPORATION
					
	 Dated:
	 	 February 9, 2010
	 		 	By:	 	 /s/ Tammy L. Rohrer

		 		 		 		 	 Tammy L. Rohrer, Assistant Secretary

				
	 Dated:
	 	 February 9, 2010
	 		 	 /s/ Jeffrey H. Fox

		 		 		 	 Accepted and Agreed

  

 2Form of Specimen Stock Certificate

	
	 Exhibit 4.1
  

 

  
 COHN COHEN & COMPANY INC. A MARYLAND CORPORATION CUSIP 19248U 10 5 SEE REVERSE FOR CERTAIN DEFINITIONS FORMED UNDER THE LAWS OF THE STATE OF MARYLAND COMMON STOCK COMMON STOCK PAR VALUE $0.001 PAR VALUE $0.001 THIS CERTIFIES THAT
is the owner of FULLY PAID AND NON-ASSESSABLE SHARES OF COMMON STOCK OF COHEN & COMPANY INC. (the “Company”), transferable on the books of the Company by the holder hereof in person, or by duly authorized attorney, upon surrender of
this Certificate properly endorsed. This Certificate and the shares represented hereby are issued and shall be held subject to all the provisions of the Company’s charter and bylaws, and amendments thereto. This Certificate is not valid unless
countersigned by the Transfer Agent and registered by the Registrar. Witness the facsimile seal of the Company and the facsimile signatures of its duly authorized officers. Dated: COUNTERSIGNED AND REGISTERED: MELLON INVESTOR SERVICES LLC TRANSFER
AGENT AND REGISTRAR BY AUTHORIZED SIGNATURE COHEN & COMPANY INC. CORPORATESEAL MARYLAND Treasurer President 

 The Company will furnish to any stockholder, on request and without charge,
a full statement of the information required by section 2- 211(B) of the Corporations and Associations Article of the Annotated Code of Maryland with respect to the designations and any preferences, conversion and other rights, voting powers,
restrictions, limitations as to dividends and other distributions, qualifications, and terms and conditions of redemption of the stock of each class which the Company has authority to issue and, if the Company is authorized to issue any preferred or
special class in series, (I) the differences in the relative rights and preferences between the shares of each series to the extent set, and (II) the authority of the Board of Directors to set such rights and preferences of subsequent series. The
foregoing summary does not purport to be complete and is subject to and qualified in its entirety by references to the charter of the Company. For value received, . hereby sell, assign and transfer unto The following abbreviations, when used in the
inscription on the face of this Certificate, shall be construed as though they were written out in full according to applicable laws or regulations: TEN COM TEN ENT JT TEN – as tenants in common – as tenants by the entireties – as
joint tenants with right of survivorship and not as tenants in common PLEASE INSERT SOCIAL SECURITY OR OTHER IDENTIFYING NUMBER OF ASSIGNEE IMPORTANT NOTICE UNIF GIFT MIN ACT– .Custodian (Cust) (Minor) under Uniform Gifts to Minors Act .
(State) Additional abbreviations may also be used though not in the above list. NOTICE: THE SIGNATURE(S) TO THIS ASSIGNMENT MUST CORRESPOND WITH THE NAME(S) AS WRITTEN UPON THE FACE OF THE CERTIFICATE, IN EVERY PARTICULAR, WITHOUT ALTERATION OR
ENLARGEMENT, OR ANY CHANGE WHATEVER. Signature(s) Guaranteed: THE SIGNATURE(S) MUST BE GUARANTEED BY AN ELIGIBLE GUARANTOR INSTITUTION, AS DEFINED IN RULE 17Ad-15 UNDER THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. SIGNATURE(S) KEEP THIS
CERTIFICATE IN A SAFE PLACE. IF IT IS LOST, STOLEN, MUTILATED OR DESTROYED, THE COMPANY WILL REQUIRE A BOND OF INDEMNITY AS A CONDITION TO THE ISSUANCE OF A REPLACEMENT CERTIFICATE . Shares of Common Stock represented by the within Certificate, and
do hereby irrevocably constitute and appoint Attorney to transfer the said shares on the books of the within-named Company with full power of substitution in the premises. Dated, Please print or typewrite name and address including postal zip code
of assignee This certificate also evidences and entitles the holder hereof to certain Rights as set forth in the Rights Agreement between the Company and Mellon Investor Services LLC (the “Rights Agent”), dated as of December 21, 2009 (the
“Rights Agreement”), the terms of which are hereby incorporated herein by reference and a copy of which is on file at the principal offices of the Company. Under certain circumstances, as set forth in the Rights Agreement, such Rights will
be evidenced by separate certificates and will no longer be evidenced by this certificate. The Rights Agent will mail to the holder of this certificate a copy of the Rights Agreement, as in effect on the date of mailing, without charge promptly
after receipt of a written request therefor. Under certain circumstances set forth in the Rights Agreement, Rights issued to, or held by, any Person who is, was or becomes an Acquiring Person or any Affiliate or Associate thereof (as such terms are
defined in the Rights Agreement), whether currently held by or on behalf of such Person or by any subsequent holder, may become null and void.

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