Document:

exv10w24

Exhibit 10.24

FIRST AMENDMENT TO SERVICE AGREEMENT

     This First Amendment to Service Agreement (this “Amendment”) is made and entered into as of
this 9th day of October, 2009 between First Data Merchant Services Corporation (“FDMS”)
and iPayment, Inc. (“Customer”) and amends that certain Service Agreement by and between FDMS and
Customer dated December 27, 2004, as amended (the “Service Agreement”). Except as supplemented or
amended by this Amendment, the provisions of the Service Agreement shall continue in full force and
effect, and if there shall be any conflict between the provisions of this Amendment and the Service
Agreement, the terms of this Amendment shall control. Each capitalized term used but not defined
herein shall have the meaning assigned in the Service Agreement.

     NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is
acknowledged by the parties, FDMS and Customer hereby agree as follows:

1. Except as otherwise specifically set forth herein, the terms of this Amendment will be effective
as of August 1, 2009.

2. The following shall be added as a new Section 3.4(e) of the Service Agreement:

“(e) The parties agree that the terms and conditions of this Section 3.4 shall cease
on December 31, 2011.”

3. The following shall be added to the end of Section 4.4 of the Service Agreement:

“Customer shall not be required to generate the Minimum Processing Fees after the
Processing Year that ends December 31, 2011.”

4. The following shall be added as a new Section 4.9 of the Service Agreement:

“4.9 Amount Payable to Customer. FDMS agrees to pay Customer, on a monthly basis by
the 10th day of each month for the previous month, the amount specified in
Section VI of Exhibit B for all Merchants. FDMS shall advise Customer in writing, on a
monthly basis, of the amount to which Customer is entitled under this Section and will
credit Customer’s bank account established pursuant to Section 4.5 (Method of Payment) for
that amount. FDMS shall provide the required detail prior to billing/charging the Customer
any amounts. Furthermore, FDMS shall have only seventy five (75) days from the end of any
processing month to provide the required detail for any such items on Exhibit B to Customer
or any such fees shall be waived forever. All payments made pursuant to this Section will be
deemed final and not subject to further review or dispute by either party after seventy-five
(75) days after the date such amount is paid/billed or should have been paid/billed to
Customer. For example, August activity will be paid by September 10 and both parties have
until December 15 to dispute the payment amount.”

5. Section 8.1 of the Service Agreement is hereby deleted in its entirety and replaced with the
following:

“8.1 Term. This Agreement is effective from January 1, 2005 and shall extend through
December 31, 2014 (the “Original Term”). Processing Year 1 of the Term shall commence on
January 1, 2005 and continue through December 31, 2005. For purposes of this Agreement, a
“Processing Year” means each twelve (12) month period commencing on the first day of January

 

 

and ending on the last day of the following December. The term described herein shall
not apply to Sections 3.4 and 4.4, which shall have their own specific terms”

6. The following shall be added as a new subsection (g) to Section I of Exhibit B to the Service
Agreement:

“(g) Customer acknowledges
 that Merchants reside in a shared BIN and ICA. In addition
to Customer’s obligations set forth in subsection (a), Customer shall reimburse FDMS
for Card Association rates, fees and expenses associated with the shared BIN and ICA
(“Shared BIN/ICA Fees”) as described herein. Shared BIN/ICA Fees imposed on FDMS that
contain no merchant level detail are classified in the attached Schedule G titled
“Association Compliance Rate Changes Effective July 2009” as either “Direct Pass Thru”
or “Allocation”. Customer shall reimburse FDMS for Shared BIN/ICA Fees that are Direct
Pass Thru based upon the direct fees incurred by Customer, but only to the extent that
FDMS provides clearly detailed information that is ascertainable to the Customer
regarding such fees. Customer shall reimburse FDMS for Shared BIN/ICA Fees that are
Allocation based upon the Customer’s share of the net settlement transactions flowing
through the shared BIN and ICA that incurred the fee, but only to the extent that FDMS
provides clearly detailed information that is ascertainable to the Customer regarding
such fees. The attached Schedule G titled “Association Compliance Rate Changes
Effective July 2009” sets forth the Shared BIN/ICA Fees as of July 2009, which schedule
may be updated time to time by FDMS as new rates, fees and expenses are imposed or
changed by the Card Associations. Any such changes to Schedule G will be communicated
by FDMS to Customer, via a client alert or similar mechanism, as soon as commercially
practicable. Notwithstanding, any such fees shall be actual pass-thru fees set by the
Associations. Furthermore, FDMS shall provide Customer with ample notice and time
regarding such fees so that Customer has the opportunity to pass such fees through to
Customer’s Merchants.”

7. The following shall be added as a new Section V of Exhibit B to the Service Agreement:

     *

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has been
filed separately with the SEC.

 

 

	8.	 	The following shall be added as a new Section VI of Exhibit B to the Service Agreement:

“VI. Amount Payable to Customer.

Each month, FDMS agrees to pay
Customer an amount calculated using (i) the methodology modeled in the attached
Schedule VI, a close report titled “First Data Merchant Services iPayment, Inc.
FDMS Sale II Monthly Statement (August 2009)”; and (ii) the amounts described in
subsection (g) to Section I of this Exhibit B, which shall replace the tab
entitled Ex Manual Summry Interim in the attached Schedule VI.”

9. The following shall be added as a new Section F of Exhibit A to the Service Agreement:

     *

10. This Amendment may be executed in two or more counterparts, each of which shall
be deemed an original, and taken together they shall be considered one agreement.

     IN WITNESS WHEREOF, the parties have each caused this Amendment to be executed by their
duly authorized officers as of date listed above.

	 	 	 	 	 	 	 	 	 
	First Data Merchant Services Corporation	 	 	 	iPayment, Inc.
	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ Stephanie Lusher
 

	 	 
	 	By:
	 	/s/ Carl Grimstad
 

	Printed Name: Stephanie Lusher	 	 	 	Printed Name: Carl Grimstad
	Title:

	 	SVP
	 	 	 	Title:
	 	President

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has been
filed separately with the SEC.

 

 

SCHEDULE 1

Eligible Fees

Eligible Services

*

Non-Eligible Services

*

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has been
filed separately with the SEC.

 

 

SCHEDULE G

Association Compliance Rate Changes Effective July 2009

[attach]

 

 

SCHEDULE VI

First Data Merchant Services iPayment, Inc. FDMS Sale II Monthly Statement (August 2009)

[attach close report]exv10w25

Exhibit
10.25

EIGHTH AMENDMENT TO SERVICE AGREEMENT

     This Eighth Amendment to Service Agreement (this “Amendment”) is made and entered
into as of this 9th day of October, 2009 between First Data Merchant Services
Corporation (“FDMS”) and iPayment, Inc. (“Customer”) and amends that certain Service Agreement
by and between FDMS and Customer dated July 1, 2002, as amended (the “Service Agreement”).
Except as supplemented or amended by this Amendment, the provisions of the Service Agreement
shall continue in full force and effect, and if there shall be any conflict between the
provisions of this Amendment and the Service Agreement, the terms of this Amendment shall
control. Each capitalized term used but not defined herein shall have the meaning assigned in
the Service Agreement.

     NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which
is acknowledged by the parties, FDMS and Customer hereby agree as follows:

1. Except as otherwise specifically set forth herein, the terms of this Amendment will be
effective
as of August 1, 2009.

2. Section 8.1 of the Service Agreement is hereby deleted in its entirety and replaced with the
following:

“8.1 Term. This Agreement is effective from the date hereof and shall extend through
December 31, 2014 (the “Original Term”). Processing Year 1 of the Term shall commence
on July 1, 2002 and continue through June 30, 2003. For purposes of this Agreement, a
“Processing Year” means each twelve (12) month period commencing on the first day of
July and ending on the last day of the following June, with the exception of the
twelfth Processing Year, which shall end on December 31, 2014.”

3. Item Numbers 63, 0270 and 2880 listed in Section II of Exhibit B to the Service Agreement are
hereby amended and restated as follows: *

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has been filed
separately with the SEC.

 

 

4. The following shall be added as a new Section III of Exhibit B to the Service
Agreement:*

5. This Amendment may be executed in two or more counterparts, each of which shall be
deemed an original, and taken together they shall be considered one agreement.

     IN WITNESS WHEREOF, the parties have each caused this Agreement to be executed by their
duly authorized officers as of date listed above.

	 	 	 	 	 	 	 	 	 

	First Data Merchant Services Corporation	 	 	 	iPayment, Inc.
	 
	 	 	 	 	 	 	 	 
	By:

	 	/s/ Stephanie Lusher
 

	 	 
	 	By:
	 	/s/ Carl Grimstad
 

	Printed Name: Stephanie Lusher	 	 	 	Printed Name: Carl Grimstad
	Title: SVP	 	 	 	Title: President

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has
been filed separately with the SEC.

 

 

SCHEDULE 1

Eligible Fees

Eligible Services

     *

Non-Eligible Services

     *

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has been
filed separately with the SEC.

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