Document:

EX-10.3

 Exhibit 10.3 
  

 
  

MASTER TRANSITION SERVICES AGREEMENT 

by and between 
 SAIC, INC. 

and 
 SAIC GEMINI, INC. 

dated as of 
 September 25,
2013 
  
  

 

 MASTER TRANSITION SERVICES AGREEMENT 

This Master Transition Services Agreement (this “Agreement”) is entered into on September 25, 2013, by and between SAIC,
Inc., a Delaware corporation (the “Company” or “Leidos”) and SAIC Gemini, Inc., a Delaware corporation (“New SAIC”). Each of Leidos and New SAIC is sometimes referred to herein as a
“Party” and collectively as the “Parties.” Capitalized terms used herein and not otherwise defined herein have the meanings given to such terms in the Distribution Agreement dated as of the date hereof, by and
between Leidos and New SAIC (as such may be amended from time to time, the “Distribution Agreement”). 
 RECITALS

 WHEREAS, the Board of Directors of the Company has determined that it is appropriate, desirable and in the best interests of the
Company and its stockholders to separate, pursuant to and in accordance with the Distribution Agreement, the Company into two separate, publicly traded companies, with Leidos to own and conduct, directly or indirectly, the Leidos Business and New
SAIC to own and conduct, directly or indirectly, the New SAIC Business. 
 WHEREAS, in order to provide for an orderly transition in
connection with the separation of New SAIC from the Company, each of Leidos and New SAIC desire to provide to the other certain services for specified periods following the Distribution Date, all in accordance with and subject to the terms and
conditions set forth in this Agreement. 
 AGREEMENT 

NOW, THEREFORE, in consideration of the mutual covenants and agreements of the Parties contained herein, the Parties agree as follows: 

1. Services Provided. 

(a) During the period commencing on the Distribution Date and ending on the applicable Termination Date (as defined in
Section 11), Service Provider shall provide, or shall cause one or more of its Affiliates or a contractor, subcontractor, vendor or other third-party service provider (each, a “Third Party Provider”) to provide, upon the
terms and subject to the conditions set forth herein, the services (the “Services”) described on Schedule A (Services provided by Leidos to New SAIC) or Schedule B (Services provided by New SAIC to Leidos)
(collectively, the “Services Schedules”). 
 (b) With respect to each Service, the Party required to provide such Service
is the “Service Provider” and the other Party is the “Service Recipient”. In performing the Services, Service Provider and each of its Affiliates shall provide, or ensure that any Third Party Provider shall provide,
the Services consistent with the “Performance Standards”, which shall mean (i) in the same manner and at the same level of service (including, as applicable, with respect to type, frequency, quality, quantity and timeliness as
compared with the six-month period prior to the Distribution Date, except as may be set forth in individual Service Schedules), (ii) with the same degree of skill and care, and (iii) with the same level of security (or any increased level
of security required as a result of Leidos and New SAIC not being affiliates of each other following the Distribution) as provided and used by the Service Provider during the 

 
six-month period prior to the Distribution Date, which Services shall be free of material error. The Performance Standards shall in any event be standards that are commercially reasonable and
would be acceptable to parties bargaining on an arm’s length basis. 
 (i) Notwithstanding the foregoing, if
circumstances dictate that there must be an increase in the complexity of a Service (whether as a result of increased quantity or quality, changing frequency or regulatory requirements or otherwise), Service Recipient acknowledges and agrees that
such Service may not be provided within the same amount of time as it had previously taken during such period, and, in such a case, Service Provider and each of its Affiliates shall use commercially reasonable efforts to provide, or to ensure that
any Third Party Provider shall provide, such Service in a timely manner. 
 (ii) Notwithstanding anything herein to the
contrary, the Services are to be provided in a manner that does not treat Service Recipient (or its Subsidiaries or its or their personnel or business) materially different than Service Provider treats itself (or its Affiliates or its or their
personnel or business) in connection with the provision of a Self-Service (as defined in Section 2(d)). 
 (c) In the event
Service Provider would like to provide a Service by using a Third Party Provider, if such Services were not provided by such Third Party Provider to Service Recipient during the six month period prior to the Distribution Date, Service Provider shall
obtain the consent of Service Recipient (such consent shall not be unreasonably withheld, delayed or conditioned) prior to so providing such Service; provided further, that in any case, Service Provider shall remain responsible for the
performance by any Third Party Provider of its obligations hereunder. 
 (d) Increased Services. 

(i) Service Recipient may request additional quantities of Services beyond the quantities specified in the applicable Services
Schedule (“Increased Services”) from Service Provider by providing written notice. Service Provider shall use commercially reasonable efforts to accommodate such request; it being understood, however, that Service Provider shall not
be required to provide Increased Services if the Parties are unable to reach agreement on the terms thereof. Upon the mutual written agreement as to the nature, cost (including cost of additional equipment as stated in ii. below), duration and scope
of such Increased Services, the Parties shall supplement in writing the Services Schedules hereto to include such Increased Services. Service Provider’s obligations with respect to providing any such Increased Services shall become effective
only upon a new Services Schedule or an amendment to an existing Services Schedule being duly executed by the Parties. 

(ii) Unless otherwise agreed by the Parties, if an Increased Service requires Service Provider to purchase any machinery,
equipment, apparatuses, computer hardware and other electronic data processing and communications equipment, tools, instruments, furniture, office equipment, automobiles, trucks, and other transportation equipment, special and general tools, test
devices, molds, tooling, dies, prototypes and models and other tangible personal property (collectively, “Equipment”), Service Recipient shall bear 

  
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the costs of such Equipment, which Service Provider will provide at cost. Upon the termination of the applicable Service, such Equipment shall be assigned and transferred to Service Recipient.

 2. Payment. 

(a) Except as otherwise provided on the applicable Services Schedule, for each Service, Service Recipient shall pay Service Provider an amount
equal to the Service Costs (as defined below) for all Services being provided to Service Recipient. 
 (b) Except as otherwise provided on
the applicable Services Schedule, the “Service Costs” for each Service shall be the cost to Service Provider (or its Affiliates) for providing Services, without fee, calculated in a manner consistent with past practice, including
the following (but only to the extent allocable to the provision of the Services): 
 (i) the fully burdened cost (i.e.,
labor plus fringe, overhead and G&A) of personnel involved in providing the Services; 
 (ii) the aggregate cost impacts
of any increases in Service Provider’s unit cost for Self-Service that is directly caused by Service Provider’s requirement to provide the Services described herein; 

(ii) any reasonable out-of-pocket expenses incurred by Service Provider with Third Party Providers in connection with the
provision of Services, without markup or fee, including to the extent applicable to the Services, one-time set-up costs, license fees, costs to enter into third party agreements, costs to exit third party agreements, termination fees, and other
costs incurred in connection with Third Party Providers providing Services in compliance with this Agreement, and including pursuing any warranty or indemnity against a Third Party Provider in accordance with Section 3(e); 

(iii) the cost of licenses for software or other intellectual property (or other cost associated with obtaining rights to use
software or intellectual property) (a “Third Party License”), without markup or fee, including any termination, transfer, sublicensing, access, upgrade or conversion fees; 

(iv) any sales, transfer, goods, services, value added, gross receipts or similar taxes, fees, charges or assessments
(including any such taxes that are required to be withheld) arising out of such Service and incurred by Service Provider; provided that the Parties agree to use commercially reasonable efforts to minimize any such taxes, fees or assessments
and Service Recipient shall not be obligated to pay any income or franchise taxes imposed on the Service Provider; and 
 (v)
the cost of travel expenses that are reasonable and incurred in accordance with Service Provider’s normal travel policy and other reasonable miscellaneous out-of-pocket costs and expenses incurred by Service Provider; provided that,
unless otherwise set forth in the applicable Services Schedule, any such expenses exceeding $5,000 per month for each Service shall require advance approval of Service Recipient. 

  
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 (c) Except as otherwise provided on the applicable Services Schedule or required by applicable
Law, all amounts shall be invoiced and paid in U.S. Dollars. To the extent necessary, local currency conversion on any such invoice shall be based on Service Provider’s internal exchange rate for the then-current month, based upon the average
for such month, as calculated consistently with how such local currency conversion was calculated in the twelve-month period prior to the Distribution Date. 

(d) With respect to any service that a Service Provider provides or causes an Affiliate to provide to itself or its Affiliates that is the
same or substantially similar to a Service provided to Service Recipient or its Subsidiaries hereunder (such service, a “Self-Service”), Service Provider may stop providing such Self-Service to itself or its Affiliates as long as
(i) such termination does not adversely affect the ability of Service Provider to deliver the Service to Service Recipient in accordance with the Performance Standards and (ii) Service Provider notifies Service Recipient of such
termination as promptly as practicable and no later than ninety (90) days prior to the date it intends to stop providing the Self-Service. Further, if Service Provider terminates a Self-Service prior to the Termination Date applicable for the
corresponding Service, the Service Costs of such Service following any such termination shall be calculated as if Service Provider had not terminated such Self-Service. 

(e) Invoices and Payment. 

(i) Except as provided on the applicable Services Schedule, Service Provider shall invoice Service Recipient for the Service
Costs owed hereunder on a monthly basis, with Service Costs for all Services provided by Service Provider, its Affiliates or its Third Party Providers to Service Recipient in the last fiscal period included on a combined single invoice, and shall
provide reasonable documentation supporting such Service Costs. Service Recipient shall pay the amount of such invoice by electronic transfer of immediately available funds not later than thirty (30) days after the date of such invoice. 

(ii) Neither Party nor any of its respective Affiliates shall have a right of set-off against the other Party or its
Subsidiaries, except in connection with any amounts billed hereunder. 
 (iii) In the event Service Recipient does not pay
Service Provider in accordance with the terms hereof (a) all amounts so payable and past due shall accrue interest from the 31st day after the date of the invoice to the receipt of payment at
a rate per annum equal to the six (6)-month LIBOR rate (as shown on the Reuters Screen LIBOR 01 Page (or on any successor or substitute of such page) at approximately 11:00 a.m. on the 31st day
after the date of the invoice, or the next Business Day, if such day is not a Business Day) plus 3% (the “Interest Rate”, with the applicable rate to be recalculated every six months), until such amounts, together with all
accrued and unpaid interest thereon, are paid in full, and (b) Service Recipient shall pay, as additional fees, all reasonable out-of-pocket costs and expenses incurred by Service Provider in attempting to collect and collecting amounts so due,
including all reasonable attorneys fees and expenses. 

  
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 (iv) In the event that Service Recipient in good faith disputes an invoice
submitted by Service Provider, Service Recipient may withhold payment of any amount subject to the dispute; provided that (a) Service Recipient shall continue to pay all undisputed amounts in accordance with the terms hereof,
(b) Service Recipient shall notify Service Provider, in writing, of any disputed amounts and the reason for any dispute by the due date for payment of the invoice containing any disputed charges and (c) in the event any dispute is resolved
in Service Provider’s favor, any amount that Service Recipient should have paid shall be deemed to have accrued interest at the Interest Rate from the date such payment should have been made. In the event of a dispute regarding the amount of
any invoice, the Parties shall use all reasonable efforts to resolve such dispute within forty-five (45) days after Service Recipient provides written notification of such dispute to Service Provider. Each Party shall provide full supporting
documentation concerning any disputed amount or invoice within thirty (30) days after written notification of the dispute. Unpaid fees that are under good faith dispute shall not be considered a basis for default hereunder. To the extent that a
dispute regarding the amount of any invoice cannot be resolved pursuant to this Section 2(e)(iv), the dispute resolution procedures set forth in Section 9 herein shall apply. 

3. Cooperation. 

(a) Service Recipient and Service Provider shall cooperate and work together in good faith to develop a global transition plan in order to
facilitate a smooth and orderly termination of a Service by its applicable Termination Date or at such earlier time as Service Recipient terminates Service Provider’s performance of the Services in accordance with Section 11. 

(b) In furtherance of the foregoing, Service Provider will, if requested and at Service Recipient’s expense, provide Service Recipient
with reasonable support necessary to transition or migrate the services to Service Recipient or any third party or parties chosen by Service Recipient, which may include, but not be limited to, consulting and training and providing reasonable access
to data and other information and to Service Provider’s and its Affiliates’ employees; provided that such activities shall not unduly burden or interfere with Service Provider’s business and operations. 

(c) It is understood that it will require significant efforts by the Parties to implement this Agreement and ensure performance hereunder.
Service Recipient shall (i) cooperate with and provide Service Provider with such information and documentation as is reasonably necessary for Service Provider to perform the Services; and (ii) perform such other duties and tasks as may be
reasonably required to permit Service Provider to perform the Services, including (x) cooperating in obtaining any consents or approvals from third parties necessary to facilitate Service Provider’s ability to provide the Services and
(y) conducting such testing as may be reasonably required by Service Provider in connection with any updates or changes to the applicable systems or processes involved in providing a Service, provided that Service Provider has given Service
Recipient such prior written notice as set forth in the applicable Services Schedules or, if not contemplated therein, a reasonable time before conducting such testing, taking into account the type and scope of such testing. A Service Provider shall
not be deemed to be in breach of its obligations to provide or make available any Service to the extent that Service Recipient has not provided information and access to appropriate personnel that is reasonably necessary for the performance of such
Service. 

  
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 (d) Service Provider shall use best efforts to make or obtain any approvals, permits and licenses
and implement any systems as may be necessary for it to perform the Services independently in each country and applicable jurisdiction as soon as practicable following the Distribution Date. 

(e) Upon Service Recipient’s written request and without prejudice to any direct rights Service Recipient may have against a Third Party
Provider or Service Provider, Service Provider shall use commercially reasonable efforts to pursue any warranty or indemnity under any contract Service Provider or its Affiliates may have with a Third Party Provider with respect to any Service
provided to Service Recipient by such Third Party Service Provider. 
 (f) Service Provider shall use best efforts to obtain, if required,
any Third Party License or consent required by any Third Party Provider to provide the applicable Service to Service Recipient, and Service Recipient shall, as necessary, cooperate with Service Provider in obtaining any such Third Party License or
consent. If such Third Party License or consent cannot be obtained on commercially reasonable terms, the Parties will use best efforts to arrange for an alternative method of obtaining any such Service on Service Recipient’s behalf
(“Alternative Method”), which may include Service Provider providing such Service itself. If there is any Third Party License or consent which was not required as of the date hereof but will subsequently be required before the
Termination Date for a particular Service, Service Provider shall identify in writing to Service Recipient such Third Party License or consent within sixty (60) days of the date hereof and in any event no later than thirty (30) days prior
to the date such Third Party License or consent is required. 
 (g) The Parties shall use the fiscal quarter and year ends as set forth in
Schedule C in connection with the provision and receipt of applicable Services hereunder, for so long as such Services are being provided. 

4. Performance Standards; Reports; Personnel. 

(a) Services shall be provided in accordance with the Performance Standards. 

(b) It will not be deemed to be a breach of this Agreement if Service Provider fails to meet the Performance Standards because of (i) the
failure of Service Recipient to reasonably cooperate with or provide information, facilities, equipment, hardware or software, services or decisions to Service Provider as required hereunder, (ii) changes reasonably deemed to be required by
changes in Law, technology or the availability of reasonably commercially available products and services, (iii) changes otherwise permitted hereunder, (iv) changes to the relevant systems, processes or personnel of Service Recipient, or
(v) Force Majeure as further provided in Section 8. 
 (c) Service Provider shall not make changes in the manner of
providing a Service unless (i) Service Provider is making similar changes in a Self-Service being performed for itself or its Subsidiaries or such changes are de minimus, in each case so long as such changes do not prevent Service
Provider from meeting the Performance Standards, (ii) such changes are 

  
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required by Service Provider or Service Recipient pursuant to applicable Law, or (iii) Service Recipient provides its prior written consent (which shall not be unreasonably withheld,
conditioned or delayed) to such changes (in each case, for the avoidance of doubt, with the costs of any such change to be included in the calculation of Service Costs). 

(d) The Parties hereto acknowledge that it is currently contemplated that Leidos will be moving corporate headquarters following the
Distribution Date and Leidos and New SAIC shall each cooperate and work in good faith to limit the disruption in any required transition of any Service to such new location. 

(e) All Services shall be performed in compliance with applicable Law, including all applicable U.S. and non-U.S. laws and regulations
relating to export controls, sanctions, and imports, including those regulations maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control, the Export Administration Regulations maintained by the U.S. Department of
Commerce, Bureau of Industry and Security, the Foreign Corrupt Practices Act and the International Traffic in Arms Regulations maintained by the U.S. Department of State, Directorate of Defense Trade Controls. 

(f) Except as provided in the applicable Services Schedule for a Service, in providing, or causing to be provided, the Services, Service
Provider shall only provide employees or agents of Service Recipient with access to systems or software to the extent that such employees or agents of Service Recipient or its Subsidiaries had authorized access immediately prior to the Distribution
Date, or are replacement employees or agents of Service Recipient or its Subsidiaries.
 (g) Unless otherwise set forth in the applicable
Services Schedule and except as may be otherwise required (or prohibited) by applicable Law, in performing the Services, Service Provider shall prepare and furnish to Service Recipient reports concerning the Services, which reports shall contain
substantially the same data, in substantially the same format, and prepared and delivered on substantially the same timetable, as reports prepared by Service Provider with respect to such Services during the six month period prior to the
Distribution Date (excluding any reports solely prepared in contemplation of the Distribution). Upon Service Recipient’s written request for modifications to the reporting and data transfer practices reasonably required to assist Service
Recipient in transitioning off the Service, Service Provider shall cooperate and consult in good faith with Service Recipient to make such modifications; provided that if Service Provider reasonably determines in its sole discretion that any
such modification may cause Service Provider to be in breach of its other obligations to Service Recipient, then Service Provider shall not be under any obligation to make such modifications. 

(h) Service Provider shall make available such personnel as may be required to provide the Services, including any specific personnel
designated on the applicable Services Schedule. Except as otherwise provided in the applicable Services Schedule, Service Provider shall have the right to designate which personnel it will assign to perform the Services. Service Provider also shall
have the right to remove and replace any such personnel at any time or designate any of its Affiliates or a Third Party Provider (subject to Section 1(c) herein) at any time to perform the Transition Services; provided that
Service Provider shall use its commercially reasonable efforts consistent with past practice to limit the disruption to Service 

  
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Recipient in the transition of the Services to different personnel; provided further that if a Services Schedule designates a certain person as a “key personnel”, if such
person is no longer in the employ of the Service Provider or its Affiliates or is otherwise not available to perform the Services, then the portion of such Service performed by such person may be terminated by Service Recipient upon fifteen
(15) days prior written notice to Service Provider, even if prior to the end of the Minimum Service Period. Except as set forth in the Services Schedules, Service Provider shall have no obligation to retain any individual employee for the sole
purpose of providing a particular Service. 
 (i) In the event Service Recipient or any of its Affiliates hires an employee of Service
Provider or its Affiliates, and such employee was material to providing Services to Service Recipient, Service Provider shall have the option, in its sole discretion (in addition to any other remedies available to it under the Distribution Agreement
or otherwise), upon ten (10) Business Days’ written notice to Service Recipient to suspend its obligations with respect to the Services performed by the hired employee (with a reduction in the applicable Service Costs associated with the
hired employee) effective on the date of such employee’s termination of employment with Service Provider. Any provision of Service following a reduction in Service Provider’s obligations pursuant to this Section shall be deemed to be
consistent with Service Provider’s obligations under this Agreement, so long as Service Provider satisfies the Performance Standards and the obligations contained in this Section 4 with respect to such Service. 

(j) Each Party agrees that it shall be responsible for compliance by its personnel (including any Third Party Provider) performing or
otherwise involved with Services with all of the terms and conditions of this Agreement. 
 (k) Each Party shall notify the other Party in
writing as promptly as practicable after becoming aware of any default or breach of this Agreement committed by either it or the other Party. Service Provider shall notify Service Recipient of any event that may reasonably be expected to materially
impact a Service provided hereunder. 
 (l) In the event Service Provider has received a written notice of default or breach in the
performance of a Service hereunder (including as a result of material error(s) in the performance of such Service), it will use its best efforts to cure such default or breach. In the event Service Provider is unable to cure such breach or default
within thirty (30) days from receipt of notice thereof, in addition to the rights available under Section 11, there shall be an adjustment to Service Costs to reflect the costs to Service Recipient associated with such default,
breach or error, including any reasonable out-of-pocket costs and expenses incurred by Service Recipient in retaining any Third Party Provider to provide such Service or in providing such Service itself. 

5. New Services. If, after the date hereof and on or prior to the 90th day
following the Distribution Date, the Parties mutually determine that a service required by Service Recipient and provided by Service Provider or one of its Subsidiaries prior to the Distribution Date was inadvertently omitted from the Services
Schedules, Service Recipient may request that Service Provider perform such service (“New Service”) in addition to the Services being provided hereunder. Service Provider shall promptly begin performing any New Service consistent
with 

  
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past practice upon a timely written request from Service Recipient (which request may be in the form of email) that includes (a) a description of the New Service, and (b) a schedule for
commencing and completing such New Service. Thereafter, Service Provider and Service Recipient shall enter into good faith negotiations to agree to an amendment to the Services Schedules providing for such New Service; provided that if no agreement
for an Additional Service Schedule Amendment has been reached in writing in thirty (30) days, such New Service shall be deemed to have a Termination Date of one year from the Distribution Date, with Service Costs as provided for in
Section 2(a), calculated as if the amendment to the Services Schedule for such New Service were silent regarding costs and expenses (such amendment or deemed amendment pursuant to the foregoing proviso, an “Additional Service
Schedule Amendment”). Any New Service shall be considered a Service hereunder and the Services Schedules shall incorporate, and be deemed to be duly amended by, such Additional Service Schedule Amendment. 

6. Intellectual Property; IT Security. 

(a) Service Recipient agrees to comply with, and to cause its Subsidiaries to comply with, the terms of any license or other agreement of
Service Provider or any of its Affiliates relating to software that is provided to Service Recipient and is used in connection with the provision of any Services hereunder; provided that in the event that Service Provider enters into new
software licenses after the Distribution Date, Service Recipient shall have the prior opportunity to review and confirm its ability to comply therewith, which it shall do reasonably and in good faith. In the event that Service Recipient provides
notice of its inability to comply therewith, Service Provider may in its sole discretion suspend its provision of any Services under such new software licenses effective after thirty (30) days’ notice of the same. While such Service is
suspended, Service Provider shall use commercially reasonable efforts to identify alternative software with accompanying licenses acceptable to Service Recipient. Upon entering into new software licenses acceptable to Service Recipient, Service
Provider shall resume or commence providing Service. Service Recipient shall indemnify Service Provider for any claims by third parties arising out of or in connection with Service Recipient’s noncompliance with or violation of software
licenses relating to software that is provided to Service Recipient and is used in connection with the provision of any Services hereunder; provided that Service Recipient will not be obligated to indemnify Service Provider for any software
that is the subject of an above-described notice of inability to comply with license after the date that Service Provider receives such notice. Subject to the foregoing, the Parties shall cooperate to identify any material licenses or consents
necessary for such provision and shall use commercially reasonable efforts to minimize the costs associated therewith. 
 (b) If the receipt
or provision of any Service hereunder requires the use by a Party of the Intellectual Property (other than Trademarks) of the other Party, then such Party and its Affiliates shall have the non-exclusive, royalty-free, non-sublicensable (except as
required for its and its Affiliates’ receipt or provision of Services) right and license to use such Intellectual Property for the sole purpose of, and only to the extent necessary for, the receipt or provision of such Services hereunder,
pursuant to the terms and conditions of this Agreement. This license does not permit a Party to access, possess, or modify the source code of the other Party or to reverse engineer the software of the other Party. Upon the Termination Date
applicable to such Service, or the earlier termination of any Services in accordance with Section 11, the license 

  
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herein to the applicable Intellectual Property will terminate; and the applicable Service Recipient and/or Service Provider shall cease all use of the Intellectual Property licensed hereunder.
Nothing in this Section 6(b) shall be deemed to limit, modify or terminate any License Agreement between the Parties. 
 (c)
Subject to the limited licenses granted in Section 6(b), and unless the Parties expressly agree otherwise in the Services Schedules or in a separate written agreement executed by authorized personnel of each Party, each Party shall
exclusively own any Intellectual Property that it creates, develops or invents in connection with the provision of any Services hereunder. 

(d) While using or accessing any computers, systems, software, networks, information technology or related infrastructure or equipment
(including any data stored thereon or transmitted thereby) (“Systems”) of the other Party (whether or not a Service), each Party shall and shall cause each of its Affiliates to, comply with all applicable Laws and adhere in all
respects to the other Party’s controlled processes, policies and procedures (including any of the foregoing with respect to Confidential Information, data, communications and system privacy, operation, security and proper use) as in effect on
the Distribution Date or as communicated to such Party from time to time in writing. 
 (e) Those employees of Service Recipient and Service
Provider (or their respective Affiliates) having access to the other Party’s Systems may be required by Service Provider or Service Recipient, as the case may be, to enter into a customary non-disclosure or similar agreement in connection with,
and as a condition to, such access. 
 7. Records and Audits. Service Provider shall provide to Service Recipient, upon
Service Recipient’s request, taking into consideration the financial reporting, internal controls and other public company requirements of the Parties, all information and records reasonably required to maintain full and accurate books relating
to the provision of Services to the extent any such information and/or records were provided or maintained during the twelve month period prior to the Distribution Date, excluding any actions taken in contemplation of the Distribution. Upon
reasonable notice and reasonable request from the Service Recipient, and at the Service Recipient’s cost, Service Provider shall (a) make available for inspection and copying by Service Receiver’s agents or representatives such
information, books and records reasonably relating to the Services during reasonable business hours and (b) certify that the controls in effect prior to the Distribution Date continue to be in effect, or if Service Provider is aware of any
instances where such controls are not so in effect, in lieu of certification for such instances, provide a list of such instances and descriptions of the change in such controls thereof. Each Party shall keep and preserve all such aforementioned
records for a period of at least eight (8) years from and after the end of the relevant Services term. 
 8. Force Majeure;
Reduction of Services. No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to
which the fulfillment of such obligation is prevented, frustrated, hindered or delayed as a consequence of circumstances of Force Majeure. A Party claiming the benefit of this provision shall, as soon as reasonably practicable after the occurrence
of any such event: (a) notify the other Party of the nature and 

  
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extent of any such Force Majeure condition and (b) use due diligence to remove any such causes and resume performance under this Agreement as soon as feasible. Notwithstanding the foregoing,
Service Recipient shall be entitled to terminate Services so affected by a Force Majeure that continues for a period of fifteen (15) days or more upon five (5) days’ prior written notice in respect of any such delay or failure
resulting from any such Force Majeure without any penalty or obligation to pay for Services not performed. 
 9. TSA Leaders; Dispute
Resolution. 
 (a) Each Party shall nominate in writing one representative to act as the primary contact with respect to the
provision and receipt of Services (a “TSA Leader”), with the initial TSA Leaders as listed on Schedule D. Each Party may, at its discretion, from time to time select another individual to serve in these capacities during the
term of this Agreement; provided that each Party shall notify the other Party promptly (and in any event within five (5) Business Days) of any change in an individual serving in this capacity, setting forth the name and contact
information of the replacement, and stating that such replacement is authorized to act for such Party in accordance with this Section 9(a). 

(b) The TSA Leaders shall meet as expeditiously as possible to resolve any dispute hereunder, and notwithstanding anything in Article
IX (Dispute Resolution) of the Distribution Agreement to the contrary, in the event any dispute is not so resolved within thirty (30) days, a TSA Leader may provide written notice of such dispute to the General Counsel of each Party
(or such other executive as designated by the General Counsel of such Party), who shall attempt within a period of fifteen (15) days following the end of such previous thirty (30) day period to conclusively resolve any such issue, and in
the event the dispute remains unresolved following such fifteen (15) day period, the dispute may be submitted to mediation in accordance with Section 9.2 (Mediation) of the Distribution Agreement, and if any dispute remains
unresolved after the Mediation Period, such dispute shall be determined, at the request of either Party, by arbitration in accordance with Section 9.3 (Arbitration) of the Distribution Agreement and the other applicable provisions
of Article IX (Dispute Resolution) of the Distribution Agreement. Nothing in this Section 9 or any provision of the Distribution Agreement shall be construed to prevent a Party from applying to any court of competent
jurisdiction for interim measures or other provisional relief in connection with the subject matter of any disputes. 
 (c) In the event of
any dispute between the Parties regarding a Service, prior to the applicable Termination Date, Service Provider shall not discontinue the supply of any such Service, unless (i) so provided for in a settlement agreement between the Parties or
arbitral determination pursuant to and in accordance with Section 9(b) herein and Article IX of the Distribution Agreement, (ii) Service Recipient has failed to pay Service Provider undisputed amounts for a Service in
accordance with the terms hereof, in which case Service Provider may terminate such Service as provided in accordance with Section 11(d); or (iii) as requested by Service Recipient pursuant to a Termination Notice. 

  
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 10. Disclaimer; Limited Liability. 

(a) Service Recipient acknowledges that the Services being provided pursuant to this Agreement are provided as an accommodation to Service
Recipient. Other than in the event of Service Provider’s gross negligence or willful misconduct or a violation of applicable Law, Service Provider will not be liable for any error or omission in rendering Services under this Agreement, or for
any defect in Services so rendered; provided that if there is a material error in, or failure to provide, any of the Services, Service Provider shall use best efforts to attempt to correct the error and/or provide the Service, or if Service
Provider is unable to so correct such error and/or provide the Service, to provide an adjustment to the Service Cost for such Service in reasonable proportion to that which the error and/or failure bears to the Service provided for such month, which
adjustment shall include any reasonable out-of-pocket costs and expenses incurred by Service Recipient in retaining a Third Party Provider to provide such Service or in providing such Service itself. 

(b) Service Provider shall have no responsibility to maintain insurance to cover any loss or damage to goods or equipment to which Service
Recipient has title that are in the possession or control of Service Provider, its Affiliates or a Third Party Provider as a result of this Agreement and the risk of loss with respect to such goods or equipment shall be solely with Service
Recipient. Service Recipient shall obtain from its insurance company a waiver of subrogation on behalf of Service Provider and its Subsidiaries effective as of Distribution Date. Service Recipient shall have no responsibility to maintain insurance
to cover any loss or damage to goods or equipment to which Service Provider has title that are in the possession or control of Service Recipient or its Subsidiaries as a result of this Agreement and the risk of loss with respect to such goods or
equipment shall be solely with Service Provider. Service Provider shall obtain from its insurance company a waiver of subrogation on behalf of Service Recipient and its Subsidiaries effective as of the Distribution Date. 

(c) EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED (INCLUDING WARRANTIES
OF NON-INFRINGEMENT, MERCHANTIBILITY, ACCURACY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION) ARE MADE BY SERVICE PROVIDER OR ANY OF ITS AFFILIATES WITH RESPECT TO THE PROVISION OF
SERVICES UNDER THIS AGREEMENT AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH REPRESENTATIONS OR WARRANTIES NOT SET FORTH IN THIS AGREEMENT ARE HEREBY WAIVED AND DISCLAIMED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, UNDER NO
CIRCUMSTANCES, INCLUDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY, SHALL SERVICE PROVIDER BE LIABLE FOR, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, LOSS OF BUSINESS, INTERRUPTION OF BUSINESS, REMITTANCES, COLLECTIONS, INVOICES,
PENALTIES, INTEREST OR FOR INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES CAUSED BY THE PERFORMANCE OF, ANY DELAY IN THE PERFORMING, FAILURE TO PERFORM OR DEFECTS IN THE PERFORMANCE OF, THE SERVICES CONTEMPLATED TO BE
PERFORMED BY SERVICE PROVIDER PURSUANT TO THIS AGREEMENT, REGARDLESS OF WHETHER A PARTY HAS BEEN 

  
 13 

 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO THE EXTENT INCURRED BY SERVICE RECIPIENT IN CONNECTION WITH A PROCEEDING BY A THIRD PARTY. 

11. Term of Agreement and Service Termination Dates. 

(a) This Agreement (other than Sections 9, 10, 11 and 13) shall terminate upon the last of the Termination Dates
in respect of all Services to be provided hereunder; provided that the rights of the Parties in respect of any claims that have accrued prior to such termination shall survive such termination. 

(b) For each Service, the “Termination Date” shall be the date specified for a Service on the applicable Services Schedule;
provided that the Parties may mutually agree to extend any Service for a reasonable period and such Service may be terminated earlier as provided in this Agreement or in the applicable Services Schedule. 

(c) For each Service, the minimum service period (“Minimum Service Period”), if any, during which Service Recipient is
obligated to receive such Service is set forth in each Service Schedule. 
 (i) Service Recipient may terminate any Service
on or after its Minimum Service Period and prior to its Termination Date by providing to Service Provider written notice of termination, which shall be deemed irrevocable upon delivery (a “Termination Notice”), by the date as set
forth in the applicable Services Schedule, or if no such date is specified, not less than ninety (90) days before the date of such earlier termination or as otherwise may be mutually agreed to by the Parties; provided that if the
Services Schedule indicates that any Service is dependent on one or more other Services, then each such Service must be terminated together; provided further that any termination may be on a location by location basis if so indicated
on the Services Schedules. If no Minimum Service Period is provided in a particular Services Schedule, such Service may be terminated by Service Recipient at any time before its Termination Date as may be mutually agreed by the Parties. 

(ii) Upon the receipt of a Termination Notice, if Service Provider is unable to transition the applicable Service to the
Service Recipient or its designee in a commercially reasonable manner which does not unduly disrupt the Service on the requested termination date, Service Provider shall use commercially reasonable efforts consistent with past practice to transition
such Service as soon as possible, and any resulting third party, out-of-pocket costs to Service Recipient shall be shared equally between Service Provider and Service Recipient. 

(d) In the event either Party breaches or defaults in the performance of a Service, and if such breach or default is not cured within thirty
(30) days after written notice from the other Party specifying such breach or default as provided in Sections 4(k) and (l), then the Service Recipient may at any time thereafter terminate, at its option, any such Service that
is the subject of such default by giving five (5) days prior written notice to Service Provider. 

  
 14 

 12. Independent Contractor. The Parties hereto understand and agree that this
Agreement does not make either of them an agent or legal representative of the other for any purpose whatsoever. No Party is granted, by this Agreement or otherwise, any right or authority to assume or create any obligation or responsibilities,
express or implied, on behalf of or in the name of any other Party, or to bind any other Party in any manner whatsoever. The Parties expressly acknowledge (a) that Service Provider is an independent contractor with respect to Service Recipient
in all respects, including the provision of the Services, and (b) that the Parties are not partners, joint venturers, employees or agents of or with each other. 

13. Confidentiality. 

(a) Any Confidential Information of either Party shall be subject to Section 8.6 of the Distribution Agreement, provided that a
Party’s Confidential Information may be used in connection with the provision and receipt of the Services and Confidential Information may be provided to Third Party Providers to the extent required to perform any such Service, provided that
such Third Party Provider is subject to appropriate and customary confidentiality obligations. In connection with any permitted disclosure of this Agreement to any third party, each Party shall redact the portions of the Services Schedules that are
not relevant to such third party’s inquiry. 
 (b) It is further understood and agreed that money damages may not be a sufficient
remedy for any breach of this Section 13 and that each Party shall be entitled to seek equitable relief, including injunction and specific performance, as remedy for any such breach. Such remedies shall not be deemed to be the exclusive
remedies for a breach, but shall be in addition to all other remedies herein described available at law or equity. 
 14. Beneficiary
of Services; No Third Party Beneficiaries. This Agreement is for the sole benefit of the Parties hereto, and nothing expressed or implied shall give or be construed to give any person any legal or equitable rights hereunder, whether as a
third-party beneficiary or otherwise. Each Party agrees, and each Party in its capacity as a Service Recipient represents and warrants, that the Services shall be provided solely to, and shall be used solely by, Service Recipient and its
Subsidiaries. Service Recipient shall not resell or provide the Services to any other Person, or permit the use of the Services by any Person other than Service Recipient and its Subsidiaries. 

15. Entire Agreement. This Agreement, together with the Distribution Agreement and the other Ancillary Agreements, constitutes
the entire agreement of the Parties with respect to the subject matter hereof, and supersedes all prior agreements, understandings and negotiations, both written and oral, between the Parties with respect to the subject matter hereof. In the event
and to the extent that there shall be a conflict between the provisions of this Agreement and the provisions of the Distribution Agreement or any other Ancillary Agreement, the Parties agree that this Agreement shall govern. The Parties agree that,
in the event of an express conflict between the terms of this Agreement and a Services Schedule, the terms of the Services Schedule shall govern. 

16. Amendment; Waiver. This Agreement and the Services Schedules may be amended, and any provision of this Agreement may be
waived, if but only if such amendment or 

  
 15 

 
waiver is in writing and signed, in the case of an amendment, by each of the Parties, or in the case of a waiver, by the Party against whom the waiver is effective. No failure or delay by either
Party in exercising any right, power or privilege under this Agreement shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or
privilege. 
 17. Notices. All notices, requests and other communications to any Party hereunder shall be in writing
(including telecopy or similar writing) and shall be given as follows: 
 if to Leidos or to any of its Affiliates: 

Leidos, Inc. 
 11951 Freedom
Drive 
 Reston, VA 20190 

Attn: General Counsel 

if to New SAIC or to any of its Affiliates: 

Science Applications International Corporation 

1710 SAIC Drive 
 McLean, VA
22102 
 Attn: General Counsel 
 or to such
other address or telecopy number and with such other copies, as such Party may hereafter specify for the purpose of notice to the other Parties. Each such notice, request or other communication shall be effective (a) if given by fax, when such
fax is transmitted to the fax number specified in this Section 17 and evidence of receipt is received or (b) if given by any other means, upon delivery or refusal of delivery at the address specified in this Section 17.

 18. Non-Assignability. Neither this Agreement nor any of the rights, interests or obligations of either Party hereunder may
be assigned or transferred by any such Party without the prior written consent of the other Party (not to be unreasonably withheld, delayed or conditioned), and any purported assignment, without such prior written consent shall be null and void;
provided that a Party may assign or transfer all its rights hereunder without such consent to an acquirer in connection with a sale of all or substantially all of its assets or other similar change in control of such Party. 

19. Further Assurances. From time to time after the date hereof, without further consideration, each Party shall use
commercially reasonable efforts to take, or cause to be taken, all appropriate action, do or cause to be done all things reasonably proper or advisable under applicable Law, and execute and deliver such documents as may be required or appropriate to
carry out the provisions of this Agreement and to consummate, perform and make effective the transition contemplated hereby. 
 20.
Definitions and Rules of Construction. 
 (a) Defined terms used in this Agreement have the meanings ascribed to them by
definition in this Agreement or in the Distribution Agreement. 

  
 16 

 (b) This Agreement shall be construed without regard to any presumption or rule requiring
construction or interpretation against the Party drafting or causing any instrument to be drafted. 
 (c) Whenever the words
“include”, “including”, or “includes” appear in this Agreement, they shall be read to be followed by the words “without limitation” or words having similar import. 

(d) As used in this Agreement, the plural shall include the singular and the singular shall include the plural. 

21. Counterparts; Effectiveness. This Agreement may be executed in two or more counterparts, each of which shall be deemed to be
an original and all of which together shall be deemed to be one and the same instrument. Copies of executed counterparts transmitted by telecopy, telefax or other electronic transmission service shall be considered original executed counterparts for
purposes of this Section 21, provided that receipt of copies of such counterparts is confirmed. This Agreement shall become effective when each Party has received a counterpart hereof signed by the other Party hereto. 

22. Section Headings. The section headings contained in this Agreement are for reference purposes only and shall not affect the
meaning or interpretation of this Agreement. 
 23. Severability. If any provision of this Agreement shall be declared by any
court of competent jurisdiction to be illegal, void or unenforceable, all other provisions of this Agreement shall not be affected and shall remain in full force and effect, and the Parties shall negotiate in good faith to replace such illegal, void
or unenforceable provision with a provision that corresponds as closely as possible to the intentions of the Parties as expressed by such illegal, void, or unenforceable provision. 

24. Governing Law. This Agreement shall be governed by and construed in accordance with the Laws of the State of Delaware
without reference to any choice-of-law or conflicts of law principles that would result in the application of the laws of a different jurisdiction. 

[Signature Page Follows] 

  
 17 

 IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the day and year first
above written. 
  

			
	SAIC, INC.
		
	By:	 	 /s/ John P. Jumper

		
	Name:	 	John P. Jumper
		
	Title:	 	Chief Executive Officer
	
	SAIC GEMINI, INC.
		
	By:	 	 /s/ Anthony J. Moraco

		
	Name:	 	Anthony J. Moraco
		
	Title:	 	Chief Executive Officer

  
 18 

 SCHEDULE A 

Service Provider: Leidos 
 Service Recipient: New SAIC

 Service to be provided: 

 Schedule A-1 

Service: Human Resources – Total Rewards (Benefits, Stock, Retirement, Payroll) 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement
(“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Service”).
The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 
 SERVICE
PROVIDER: Leidos 
 SERVICE RECIPIENT: New SAIC 

SERVICE OWNERS: 
 All service matters and general
inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	  	 Phone
	  	 e-mail

			
	 Leidos
George Reiter, SVP

Director – Total Rewards
	  	703-676-5084	  	george.b.reiter@saic.com
			
	 New SAIC
Dede O’Donnell, SVP

Director – Compensation & Benefits
	  	703-676-6529	  	deborah.h.o’donnell@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will provide continuation of employee benefits coverage under the Leidos Group for New SAIC employees under specified plans for the balance of
plan year (CY) 2013. The continuation of coverage under the Leidos Group shall include benefits administration, benefits accounting and claims payment services to ensure continuity of programs and plans. 

Service Provider shall provide professional/administrative support/guidance/consultation and training in the Total Rewards area, as requested, to Service
Recipient on an as needed/requested basis. 

  
 1 

 SERVICE PERIOD AND TERMINATION: 

Service Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date for a period of up
to1 year (or through August 1, 2014 (“Termination Date”). Additionally, Service Provider will provide claims runout payment services through June 30, 2014, unless Service Provider and Service Recipient separately agree in
writing that claims runout payment services shall be extended beyond June 30, 2014. 
 Minimum Service Period and Early Termination by Service
Recipient: The Service will be provided for a minimum period of 6 months or until the end of the 2014 fiscal year, whichever is earlier, from the Distribution Date (“Minimum Service Period”). 

SCOPE OF SERVICE AND PRICING: 
 Base Service

 Specific description of Service to be provided includes: 
  

	 	•	 	Obligations of Service Provider – Service provider shall be responsible for: 

  

	 	•	 	payment of claims for the self-insured medical and dental plans (administered by Aetna & Anthem), payment of monthly service fees, payment of runout claims (claims incurred prior to January 1, 2014 but
processed after January 1, 2014), 

  

	 	•	 	payment of claims and fees for the self-insured pharmacy plan (ESI) and coordination of year-end rebates as needed, 

  

	 	•	 	payment of premiums to the fully-insured carriers (CIGNA for life, AD&D, LTD) and to AON Hewitt (CIGNA Int’l medical & dental plans, Dominion Dental plan, HMSA, Kaiser, VSP), 

 

	 	•	 	payment of administrative fees to vendors for other services (Budco, Conexis, Health Advocate, Staywell, and HDMS), 

  

	 	•	 	administration/management as required through the Leidos VEBA, preparation & filing of 5500 & Schedule A for the 2013 plan year, and preparation & filing of any other required documents,

  

	 	•	 	timely invoicing to Service Recipient for services provided and costs of benefits programs, and 

  

	 	•	 	continued employment of employees on short-term disability at the Distribution Date (CA only or all states, as determined) and payment of benefits to employees (CA SDI, VSDI, DSL – as appropriate) and
notification/coordination with Service Recipient as employees are released to return to work to effect an orderly transition from Leidos to New SAIC. 

  

	 	•	 	Obligations of Service Recipient – Service Recipient shall be responsible to: 

  

	 	•	 	provide requested information/confirmation to Service Provider in order for Service Provider to fulfill its obligations and ensure accuracy in premium payments and accounting, 

 

	 	•	 	fund or reimburse Service Provider for payments made on behalf of Service Recipient to providers and recipients within 30 days, and 

  
 2 

	 	•	 	coordinate with Service Provider to ensure orderly transition of employees released to return to work from disability from Leidos to New SAIC. 

 

	 	•	 	Key functions—which will require regular interface/coordination—include Benefits (Total Rewards/HR), Treasury (Finance), Shared Services (SSC/HR) and Benefits Accounting (SSC/Finance). 

 

	 	•	 	Service Provider’s deliverables include monthly documentation of timely payment of claims and fees/premiums, reporting requirements include the provision of monthly total claims paid. 

 

	 	•	 	All documentation will be delivered via email. 

  

	 	•	 	Service Provider will provide ad hoc reporting as requested by Service Recipient. 

  

	 	•	 	Service Provider will provide FSA/HSA reconciliation after plan year end (per EMA). 

  

	 	•	 	As requested by Service Recipient, Service Provider will support, advise and train Service Recipient benefits, retirement, stock and payroll staff regarding administration and maintenance. 

 

	 	•	 	Service Provider will prepare and file any reports as required by government agencies or other recipients. 

Pricing 
 In accordance with the Agreement, Service
Recipient shall pay Service Provider an amount equal to the Service Costs for all Services provided to Service Recipient plus the actual premiums/rates paid to vendors on behalf of Service Recipient. It is estimated that time for providing the
services and any additional consulting will be approximately 40 hours per week through FY 2014 and 5 hours per week for the remainder of the Service Period. Estimated hours per week are allocated as follows: HR/Total rewards – 15 hours,
Benefits Accounting – 10 hours, SSC/HR –15 hours (due to open enrollment related fluctuations) for the remainder of FY 2014. An estimated loaded cost is 40 hours X $100 per hour X 13 weeks or $52,000 per quarter.Additionally, benefit
program costs will be based on actuals as agreed by Service Provider and Service Recipient. 
 Service Greater or Less Than Pre-Distribution Date

 For the limited set of services outlined in this Services Schedule, it is intended that support shall not be different from that which has been
provided in the 6 months prior to the Distribution Date (August, 2013). 
 Service Levels 

Services will be provided in a manner consistent with the Performance Standards set forth in the Agreement. 

Exit Services 
 The following services will be
provided by Service Provider in connection with the termination of the Service: 
  

	 	•	 	Final reports of claims, fees and premiums paid on behalf of Service Recipient; 

  

	 	•	 	Runout claims processing through June 30, 2014. 

  
 3 

 Supplemental Services 

For requests for supplemental services relating to the Service by Service Recipient not described in this Service Schedule or not included within the pricing
documented in this Service Schedule or the Agreement, Service Recipient will provide a discreet written project request and submit such request to Service Provider for consideration by Service Provider. 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 The Service
Provider will provide the Service at the Leidos corporate headquarters office and the Shared Services Center office. 
 ADDITIONAL TERMS, CONDITIONS
AND OTHER INFORMATION: 
 None. 

  
 4 

 Schedule A-2 

Service: Proprietary Alarm Monitoring (C*cure-based) 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement
(“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Service”).
The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 
 SERVICE
PROVIDER: Leidos 
 SERVICE RECIPIENT: New SAIC 

SERVICE OWNERS: 
 All service matters and general
inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	  	 Phone
	  	 e-mail

			
	 Leidos
Kirk Poulsen

Chief Security Officer
	  	703-676-2704	  	poulsenk@saic.com
			
	 New SAIC
Steve Colo

Chief Security Officer
	  	703-676-5732	  	colos@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will perform alarm monitoring, notification and related activities for all relevant Ccure systems under Service Recipient’s
management/cognizance (classified and unclassified). The Service will conform to established services and service levels of SAIC in effect as of the Distribution Date, in compliance with UL 2050, NISPOM, ICD and related instructions, as applicable.

 Where the Service Provider has contract guards under the SAIC/JLL/PGS contract that provide physical alarm response for locations that will transfer to
New SAIC, such contract guard services will be maintained as part of the terms of this Service. 

  
 1 

 SERVICE PERIOD AND TERMINATION: 

Service Period and Termination Date: Service Provider will provide the Service to Service Recipient through Wednesday, December 31, 2014
(the “Termination Date”). A service extension is not anticipated but may be required in the event that Service Recipient has not established the requisite contract/agreement/capability to migrate from Service Provider by the
Termination Date. Any such extension will not exceed 90 days from the Termination Date. 
 Minimum Service Period and Early Termination by Service
Recipient: The Service will be provided for a minimum period of 30 days from the Distribution Date (“Minimum Service Period”). After the Minimum Service Period ends, Service Recipient can elect to terminate the Service upon
30 days prior notice to Service Provider. 
 SCOPE OF SERVICE AND PRICING: 

Base Service 
 In general, alarm monitoring consists
of alarm signal recognition via the automated system(s) located in Service Provider’s SOC (security operations center) or backup method by the SOC officer; alarm signal assessment; review of applicable instructions; appropriate notification per
instructions; annotation/documentation of actions, findings, etc. in the system or on hardcopy; and additional support/coordination actions as may be required. With respect to the categorization of the alarms (classified, unclassified), the
following apply: 
  

	 	•	 	Classified – All services are to be provided in accordance with the UL 2050 standard for National Industrial Security Systems, as well as applicable NISPOM, ICD and related directives, under Service
Provider’s CRZM listing as a UL-certified monitoring station, national industrial security. Service Recipient alarms shall be managed per the automated instructions associated with each or as per the UL 2050 and applicable hardcopy instructions
should the automated system be down. Service Recipient is responsible for updating the necessary alarm instructions as needed. 

  

	 	•	 	Unclassified – Alarms received from unclassified Service Recipient locations shall be acted upon in a manner equivalent to those received from Service Provider locations, with priority given to classified
alarms where there is conflict or overlap. Service Recipient alarms shall be managed per the automated instructions or applicable hardcopy instructions associated with each. Should the automated monitoring system be down, Service Recipient system
administrators are to be notified within 15 minutes of the outage. 

 Key personnel for alarm monitoring activities include: 

 

	 	•	 	SOC Officers (SECRET cleared contract security guards) under Service Provider management 

  

	 	•	 	Service Provider system administrators 

  

	 	•	 	Service Recipient system administrators 

  

	 	•	 	Local/area security managers for classified zones and/or monitored facilities 

  
 2 

 Pricing 

The estimating team looked at monitoring from the perspective of the protected area, facility or alarm point, depending on the requirement; so deriving the
cost for a TSA was a bit of a challenge. When considering the above “criteria” in terms of the future scope for each of the new companies, it was determined that New SAIC would consume approximately 20.75% of the total volume managed
by Leidos. Fixed costs tied to the monitoring operations which include rent, office services, system hardware/software, administrative and contract security officer labor was then looked at to determine a complete current cost. That sum total
came out to $244,401 for 1 year of service. At 20.75%, New SAIC’s share would then be $50,713 annually or ~$12,600 per quarter. 
 Service
Levels 
 Alarms received shall be addressed in order of criticality followed by sequence (order of arrival), irrespective of being a Leidos alarm or
an SAIC alarm. In accordance with UL 2050, priority is to be given to classified alarms over all others with the exception of life safety. Any planned or unscheduled downtimes, service interruptions, etc. will be communicated to Service Recipient
key personnel and affected area personnel in accordance with guiding standards or as soon as reasonably possible. 
 Exit Services 

In support of Service termination, Service Provider will maintain service levels until Service Recipient has confirmed transition of the services to a new
provider. The exit transition may involve a phased termination of services/locations over a period of time. Service Provider will also support the transfer of any historical or configuration data related to the monitoring services provided under
this Service to Service Recipient. 
 Supplemental Services 

With the elimination of Service Recipient’s centralized command center, the parties agree to negotiate additional services and the pricing for such
services in good faith. 
 LOCATIONS/GEOGRAPHIC COVERAGE: 

The Service will be provided for all Ccure-supported locations managed by Service Recipient (existing and new). 

ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Not Applicable. 

  
 3 

 Schedule A-3 

Service: ITS – Wide Area Network (WAN) 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: Leidos 
 SERVICE RECIPIENT:
New SAIC 
 SERVICE OWNERS:  
 All service
matters and general inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	  	 Phone
	  	 e-mail

			
	 Leidos
Rich Clifton

Director of Infrastructure Operations
	  	 703-676-6565

732-312-6565
	  	 richard.d.clifton@saic.com

Richard.d.clifton@leidos.com

			
	 New SAIC

Barbara Shurtleff

(Acting) Director of Network & Collaboration

	  	 703-676-4819

703-459-4757
	  	Barbara.A.Shurtleff@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will manage and administer communication circuits to establish connectivity to provide network transport (WAN) to the Service Recipient. 

SERVICE PERIOD AND TERMINATION: 
 Service
Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date that is 6 months after the Distribution Date (“Termination Date”). Both parties can
agree in writing to extend or renew the Service for a longer period. 
 Service Recipient can elect to terminate the Service upon 90 days’ prior
written notice to Service Provider. 

  
 1 

 Additionally, in the event of early termination of data circuit(s) prior to the end date of the Sprint or Level 3
contract associated with the circuit during the Minimum Service Period, the Service Recipient shall be liable for early termination fees associated with the contract. 

SCOPE OF SERVICE AND PRICING: 
 Base Service

  

			
	 Type of activity
/ service
	  	 Description

		
	WAN Connectivity	  	 Service Provider will provide Service Recipient with access to existing wide area network data, Site2Site VPNs to and from sites where
Service Recipient has dedicated or shared personnel / hardware assets connected to the network.
  

Service Provider will provide the Service until Service Recipient has secured services to support its own network, but no later than the end of the Service
Period.
  
 The Service Period shall be governed by timing of expiration of existing
contracts with the various 3rd party service providers.
  
 Service Provider will allow
Service Recipient access to existing MPLS networks for the Service Period of the Agreement or until Service Recipient has secured similar services to support its own data center(s), whichever comes first.

		
	WAN interim trust connectivity	  	Service Provider will establish connectivity between Service Provider and Service Recipient’s MPLS network to allow access to shared systems (applications / access) during the Service Period. The trust will be established
prior to Distribution Date and maintained / supported through full separation of the data centers.
		
	Provisioning services	  	 Service Provider shall support Service Recipient requests to add new services and change requests for existing services. Key Service
Provider activities include:
  

1.      Provisioning of new circuits

 

2.      Provisioning for redundant circuits, where required

 
 3.      If a
circuit is reaching the current recommended capacity, the Service Provider will inform Service Recipient of the issue and ask for decision on moving the service to a circuit with greater capacity.

 

4.      Establishing a WAN forwarding to Service Recipient’s new WAN
cloud.

		
	Vendor management	  	The Service Provider shall be responsible for maintaining vendor relationships and communicating with vendor(s) in order to facilitate the provisioning process and ongoing maintenance of the
service.

  
 2 

			
		
	Resourcing	  	The following is a list of key resources (management and engineers) will be required to support this TSA Schedule:
		
	Leidos	  	 •  John Brady

 
 •  Kumar Velayutham

 
 •  Zack Tennant

 
 •  Rohan Dabay

 
 •  Michael Jenkins

		
	New SAIC	  	 •  Barb Shurtleff

 
 •  Ian Slade

 
 •  Ryan Gursky

 
 •  Kay Weng

 Out of scope 

Responsibility for monitoring and help desk services related to these services is not part of the Service and is expected to be handled as part of a separate
agreement between the Service Provider and the Service Recipient. 
 Pricing 

Assumptions: 
  

	 	1.	FY14 WAN Services costs will be the same as FY13 WAN Services costs. 

  

	 	2.	Each company will pay hardware costs (depreciation and maintenance) for owned hardware assets. 

  

	 	3.	Shared hardware costs will be allocated proportionally to usage—current estimate 60% Service Provider | 40% Service Recipient. 

  

	 	4.	Each company will pay software costs (depreciation and maintenance) for owned assets. 

  

	 	5.	Shared software costs will be allocated proportional to usage—current estimate 60% Service Provider | 40% Service Recipient. 

  

	 	6.	Each company will provide its own staff—Labor = $0. 

  

	 	7.	Each company will pay its own travel—Travel = $0. 

  

	 	8.	Consultant costs for company specific incidents/problems will be paid for by impacted company. 

  

	 	9.	Consultant costs for shared systems will be proportional to used—current estimates 60% Service Provider | 40% Service Recipient. 

 

	 	10.	Each company will pay facilities costs for own staff. 

  

	 	11.	Common facilities costs will be allocated proportional to usage base—current estimate 60% Service Provider | 40% Service Recipient 

  
 3 

 In accordance with the Agreement, Service Recipient shall pay Service Provider an amount equal to the Service
Costs for all Services provided to Service Recipient, subject to the following: 
 Circuit costs 

 

	 	•	 	Dedicated Sites (Sites where all personnel / assets are part of the Service Provider or Service Recipient’s organization) – Service Provider and Service Recipient will be directly charged for the actual
cost of the circuits supporting each company. 

  

	 	•	 	Shared Sites (Sites where Service Provider / Service Recipient personnel are co-located) – Service Recipient will be charged a fee based on the number of Service Recipient employees using the shared circuit
in proportion to the total number of Service Provider and Service Recipient employees (i.e. total headcount at the site)at the site as set forth below. 

Methodology:  
  

	 	•	 	Service Recipient cost = (Circuit Cost * Service Recipient headcount at site) / Total Site Headcount 

  

	 	•	 	The total estimated monthly cost to the Service Recipient [for the entire Service] is approximately $ 944,000 per year or $236,000 per Quarter based on SAIC’s existing contract and historical costs.

 Service Levels 
 Service
Provider will maintain service levels commensurate with the aggregate WAN circuit and core infrastructure availability of 99.9% uptime. 
 Service
Provider will furnish the standard reports (as provided 3 months before the Distribution Date)on an ongoing basis until the end of the Service Period. The standard reports are consistent with those provided in the 6 months prior to the Distribution
Date. Additional requests outside of normal service delivery (e.g., ad-hoc reports) shall be provided on a “best efforts” basis as Supplemental Services. 

Exit Services 
 Service Provider shall assist
Service Recipient with planning and execution of a Service exit strategy. The Service Recipient shall be responsible for design, procurement and overall execution of the plan with support from the Service Provider where required and as requested by
Service Recipient. The following are the key areas identified in connection with the termination of the Service: 
  

	 	•	 	Migrating the McLean Core network infrastructure to Lewisville location (Clone Firewall, Core GW, WAN GW & EDMZ) 

  

	 	•	 	Establishing a duplicate Core GW and WAN GW for New SAIC in Carrollton 

  

	 	•	 	Establishing a dedicated MPLS for New SAIC 

  

	 	•	 	Scheduling migration of sites to Recipient’s carrier prior to termination of existing carrier connectivity. 

  
 4 

 Supplemental Services 

For Server Recipient Service requests for supplemental services including Exit Services not described in this Service Schedule or not included within the
pricing documented in this Service Schedule or the Agreement, Service Recipient will provide a written project request and submit such request to Service Provider for consideration by Service Provider. 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 The locations
identified in the Facilities TSA Schedule are the dedicated sites and the shared sites being covered in this Service. 
 ADDITIONAL TERMS, CONDITIONS
AND OTHER INFORMATION: 
 Service Provider shall be responsible for ensuring that network connectivity services can be provided to the Service
Recipient during the Service Period. 
 Service Provider shall obtain required consent from all related third party service providers (e.g. L3 and Sprint)
to split billing for dedicated sites to the appropriate company prior to the Distribution Date in order to ensure business continuity. 

  
 5 

 Schedule A-4 

Service: ITS – BU Hosting Services (Oak Ridge) 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: Leidos 
 SERVICE RECIPIENT:
New SAIC 
 SERVICE OWNERS: 

All service matters and general inquiries regarding this Service should be directed to: 

 

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos
Rich Clifton

Director of Infrastructure Operations
	 	 703-676-6565

732-312-6565
	 	richard.d.clifton@saic.com
			
	 New SAIC
Tom Hollenbeck

Director of Infrastructure Operations
	 	 865-481-2179

865-256-2179
	 	thomas.m.hollenbeck@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider to provide secure application hosting services for Service Recipient’s applications at the Oakridge, TN data center location. Key
components include physical touch labor at the location, co-location services, operating system support, VM support, computing and storage, monitoring services, and network connectivity. 

SERVICE PERIOD AND TERMINATION: 
 Service
Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date that is 6 months after the Distribution Date (“Termination Date”). Both parties can
agree in writing to extend or renew the Service for a longer period. 
 Service Recipient can elect to terminate the Service upon 90 days’ notice to
Service Provider. 

  
 1 

 SCOPE OF SERVICE AND PRICING: 

Base Service 
  

	 	•	 	Service Provider will provide co-located hosting services at Oak Ridge, TN facility with support for Windows, Linux, Solaris and VMware. 

 

	 	•	 	Service Provider will provide necessary infrastructure for secure application data storage at the facility. 

  

	 	•	 	Service Provider will provide remote monitoring services for performance, application, database monitoring and overall performance reporting. 

 

	 	•	 	Service Provider will manage security for the facility in accordance with standards (e.g. SG-3, G-10) established prior to Distribution Date. 

 

	 	•	 	Service Provider will provide reliable network connectivity to the location from Service Recipient facilities. 

  

	 	•	 	Service Provider will provide 24X7 support to support incident response and resolution. 

  

	 	•	 	Service Provider will support scheduled and ad-hoc data backup and system restore activities related to ongoing operations as well as business continuity situations. 

 

	 	•	 	Service Provider will perform basic monitoring, troubleshooting of servers, operating systems and applications. 

  

	 	•	 	Service Provider will support routine maintenance activities on server environments. 

  

	 	•	 	Service Provider will support planning activities related to server/virtual environments that host enterprise applications. 

  

	 	•	 	Service Provider will handle required communications with internal/external stakeholders (customers, team members and vendors) to notify / resolve issues 

 

	 	•	 	Key Service Provider personnel are Dale Elrod and Theresa Joyner. 

 Out of scope 

Responsibility for help desk services related to these services is not part of the Service and is expected to be handled as part of a separate commercial
agreement between the Service Provider and the Service Recipient (i.e. separate agreement with ISMC). 
 Pricing 

The service recipient shall pay the service provider a fee based on the published service center rates. For FY14, that rate is $55/virtual machine per period.
This rate will change every fiscal year. 
 The Service Recipient currently has 237 virtual machines in this data center. The estimated costs per Quarter
are $39,105. 
 Service Levels 
  

	 	•	 	Data retention periods will be set in accordance with the record retention provisions of the Distribution Agreement for similar systems. 

 

	 	•	 	Changes made to backup policies, and data restoration requests are based on Remedy ticket severity. 

  

	 	•	 	Ticket severity SLA (as published on ISSAIC in the Enterprise Services Catalog as of 3 months prior to the distribution date) drives the response time. 

  
 2 

 Exit Services 

Service Provider will provide the following services at the request of Service Recipient in connection with the termination of the Service: 

 

	 	•	 	Provide consulting services for design and implementation of a new solution to replace this Service 

  

	 	•	 	Provide restorations as needed to transfer key system configurations and authorized data, within the Service Period 

  

	 	•	 	Provide access to current documentation towards preventing a lapse in ongoing backup\restore services 

  

	 	•	 	Assist with data segregation (where applicable) and data migration to Service Recipients’ new solution prior to termination of this Service. 

Supplemental Services 
 For requests for
supplemental services relating to the Service by Service Recipient not described in this Service Schedule, including exit services, or not included within the pricing documented in this Service Schedule or the Agreement, Service Recipient will
provide a discreet written project request and submit such request to Service Provider for consideration by Service Provider. 
 Supplemental services could
include projects to replace major pieces components of the infrastructure (e.g., installation of new hardware / new application deployments). 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 The Service
Provider will provide the Service from the Oak Ridge, TN facility. 
 ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Service Provider shall be responsible to obtain consent (if applicable) from all third party service providers allowing Service Provider to share the license,
infrastructure and support services with the Service Recipient during the Service Period. 

  
 3 

 Schedule A-5 

Service: ITS – System Monitoring Service 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: Leidos 
 SERVICE RECIPIENT:
New SAIC 
 SERVICE OWNERS: 
 All service
matters and general inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos
Don Mahler

Enterprise Mgmt. Architect
	 	 703-676-0080

732-766-9449
	 	donald.mahler@saic.com
			
	 New SAIC
Susan Schmitt

Director of Business Enablement
	 	 407-243-3544

407-921-4800
	 	Susan.C.Schmitt@saic.com

 GENERAL SERVICE DESCRIPTION: 

The purpose of this Service Schedule is to provide appropriate telemetry of all key IT systems, networks, and applications, such that all operational events
are appropriately managed and that all operational service targets are achieved. 
 Additionally, Enterprise Management (EMGT) provides operational
awareness of production systems. Some of the Services provided include: early warning on production issues, correlation of issues to the effect on the business services, capacity planning reporting across networks, systems, and applications, as well
as operational metrics. 
 SERVICE PERIOD AND TERMINATION: 

Service Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date
that is 6 months after the Distribution Date (“Termination Date”). Both parties can agree in writing to extend or renew the Service for a longer period. 

  
 1 

 Service Recipient may elect to terminate the Service upon 90 days’ written notice to Service Provider. 

SCOPE OF SERVICE AND PRICING: 
 Service
Provider Base Service 
  

	 	•	 	Service Provider shall be responsible for providing overall leadership to the joint operational team (made up of Service Provider and Service Recipient personnel for all areas of this Service) during the Service Period.
Service Provider shall name a person responsible for this role prior to Distribution Date. 

  

	 	•	 	Service Provider shall be responsible for maintaining operating systems used to support monitoring of key systems across the Service Recipient’s enterprise application portfolio. Some of the key uses of these
systems include: 

  

	 	•	 	Early warning on production issues; 

  

	 	•	 	Correlation of issues to the effect on the business services; 

  

	 	•	 	Capacity planning reporting across networks, systems, and applications, as well as operational metrics; and 

  

	 	•	 	Web-based portal of real-time monitoring results and historical trends. 

  

	 	•	 	Service Provider shall be responsible for establishing integration between systems used to deliver this Service and ticketing systems (existing or new) to support overall incident / trouble and configuration management
processes of the Service Recipient following the Distribution Date. It is expected that the interfaces will be similar to current (pre-distribution) state design. 

 

	 	•	 	Service Provider shall implement required changes to provide company-specific views to enable accurate reporting on service status and enable effective situational awareness capabilities (BSM/TEC/Splunk) and configure
notification systems to alert the responsible party. 

  

	 	•	 	Service Provider shall establish standard reporting process segregating new SAIC’s data prior to Distribution Date. Reports will include inventory and service delivery reporting (SLAs, performance, capacity etc.).
Additional report requests outside of normal service delivery (e.g., ad-hoc reports) shall be provided on a “best efforts” basis. 

Pricing 
 Assumptions: 

 

	 	1.	Each company will pay hardware costs (depreciation and maintenance) for owned hardware assets. 

  

	 	2.	Shared hardware costs will be allocated proportionally to usage—current estimate 60% Service Provider | 40% Service Recipient. 

  
 2 

	 	3.	Each company will pay software costs (depreciation and maintenance) for owned assets 

  

	 	4.	Shared software costs will be allocated proportional to usage—current estimate 60% | 40% split. 

  

	 	5.	Each company will provide its own staff—Labor = $0. 

  

	 	6.	Each company will pay its own travel—Travel = $0. 

  

	 	7.	Consultant costs for company specific incidents/problems will be paid for by impacted company. 

  

	 	8.	Consultant costs for shared systems will be proportional to used—current estimates 60% | 40% split. 

  

	 	9.	Network costs are included in the WAN and LAN TSAs. 

  

	 	10.	Facilities costs are included in the datacenter TSAs. 

 As of August 21, 2013, all existing hardware and
software assets have been allocated to either the Service Provider or the Service Recipient. Therefore, all hardware and software costs will be paid by the owning company. As a result, the estimated cost for this service is $0. 

Service Levels 
 Service Provider will maintain
service levels commensurate with the service levels provided in the 6 months prior to the Distribution Date, as published in the Enterprise Services Catalogue on ISSAIC prior to the Distribution Date. The key metric that determines SLAs are ticket
severity levels established and documented in the Remedy ticketing system as of the Distribution Date. 
 Exit Services 

The Service Provider will provide the following services in connection with the termination of the Service: 

 

	 	•	 	Provide consulting services for design and implementation of a new solution to replace this Service; 

  

	 	•	 	Provide documentation for each monitoring system, where applicable; 

  

	 	•	 	Provide training for new resources on the monitoring systems Service Recipient will own following the Service Termination Date; and 

  

	 	•	 	Support on-going on boarding and training of any new staff identified to augment the existing joint team (i.e., Service Provider/Service Recipient). 

Supplemental Services 
 For requests for
supplemental services relating to the Service by Service Recipient not described in this Service Schedule or not included within the pricing documented in this Service Schedule or the Agreement, Service Recipient will provide a project request and
submit such request to Service Provider for consideration by Service Provider. 

  
 3 

 Supplemental services include projects to replace major pieces of the EMGT infrastructure and would be considered
supplemental services (e.g., the replacement of Tivoli TEC). 
 LOCATIONS/GEOGRAPHIC COVERAGE: 

The Service Provider will provide the Service via a distributed team based in Florida, New Jersey, and Virginia. 

ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Service Provider shall be responsible to obtain consent (if applicable) from all third party service providers allowing Service Provider to share / transfer
the license, infrastructure and/or support services with the Service Recipient during the Service Period. 

  
 4 

 Schedule A-6 

Service: ITS – Endpoint Services 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: Leidos 
 SERVICE RECIPIENT:
New SAIC 
 SERVICE OWNERS: 
 All service
matters and general inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos
Rich Clifton

VP, Line IT Support Services
	 	 703-676-6565

732-312-6565
	 	 richard.d.clifton@saic.com

richard.d.clifton@leidos.com

			
	 New SAIC
Thomas Hollenbeck

VP, Line IT Support Services
	 	 865-481-2179

865-256-2179
	 	thomas.m.hollenbeck@saic.com

 GENERAL SERVICE DESCRIPTION: 

The purpose of this Service Schedule is to provide End Point Services for all managed workstations and servers. End Point Services includes all client agents,
supporting backend server infrastructure, processes and procedures utilized to provide software inventory control, and security services directly to end-points. 

SERVICE PERIOD AND TERMINATION: 
 Service
Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date that is 6 months after the Distribution Date (“Termination Date”). Both parties can
agree in writing to extend or renew the Service for a longer period. 
 Service Recipient may elect to terminate the Service upon 90 days’ written
notice to Service Provider. 

  
 1 

 SCOPE OF SERVICE AND PRICING: 

Service Provider Base Service 
  

	 	•	 	Service Provider shall be responsible for providing overall leadership to the joint operational team (made up of Service Provider and Service Recipient personnel for all areas of this Service) during the Service Period.
Service Provider shall name a person responsible for this role prior to Distribution Date. 

  

	 	•	 	Service Provider shall be responsible for maintaining servers, clients, configuration and processes used for End Point systems across the Service Recipient’s enterprise. All such systems will be operated using
as-is scope and processes unless otherwise agreed upon by both Service Provider and Service Recipient. Some of the key uses of these systems include but are not exclusive too: 

 

	 	•	 	System software inventory control 

  

	 	•	 	Application control 

  

	 	•	 	Anti-virus 

  

	 	•	 	Data system forensics 

  

	 	•	 	Encryption services 

  

	 	•	 	User access control 

  

	 	•	 	Service Provider shall be responsible for establishing integration between systems used to deliver this Service and Remedy ticketing systems (existing or new) to support overall incident / trouble and configuration
management processes of the Service Recipient following the Distribution Date. It is expected that the interfaces will be similar to current (pre-distribution) state design. 

 

	 	•	 	Service Provider shall use all reasonable means through the course of the defined TSA period to segregate data such that each company’s data can be represented individually. It is understood that segregation will
occur on “best effort” basis and will be dependent on activities coordinated outside the scope of this TSA. 

  

	 	•	 	Service Provider will continue existing displacement/replacement activities that are in progress, coordinating with the Service Recipient as necessary. 

  
 2 

 Key systems, all of which have been split or replicated between Service Provider and Service Recipient, including
associated functionality and key resources are identified below: 
  

							
	 System
	  	 Purpose
	  	 Lead Engineer
	  	 Lead Engineer
Company

				
	McAfee Suite	  	Provides security services including: framework agent, antivirus, host intrusion prevention, application control (whitelisting), full disk encryption, and removable media encryption	  	Darrell Pierson	  	Leidos
				
	Symantec Altiris	  	Provides system software inventory, patch management, management of local administrative privileges, and software distribution	  	Matthew Randall	  	Leidos
				
	Symantec End
Point Protection
(SEP)	  	Provides antivirus (moving to McAfee Suite)	  	Lenell Martin	  	SAIC
				
	Symantec
EPHD/SEE-FD	  	Provides end point encryption services (moving to McAfee Suite)	  	Jo Justice	  	Leidos
				
	HBGary Active
Defense /
Mandiant MIR	  	Provides ability to sweep managed systems for known indicators of compromise (IOCs) as part of the DID2.0 enhanced detection systems.	  	Michael Fox	  	SAIC
				
	Guidance Encase	  	Provides the ability to complete data system forensics in support of internal audit, ethics, and cyber-attack investigations.	  	Darrell Pierson	  	Leidos
				
	Beyond Trust
Power Broker	  	Provides control for selective elevation of privileges on end point systems to reduce the risk of attacks successfully migrating out of user-space and into kernel-space.	  	Jeff Steele	  	Leidos

  
 3 

 Service Provider Responsibilities 

The following Service Provider personnel will be responsible for performing / leading key operational activities in support of the overall Service. Any changes
to staffing will need to be approved by the Service Recipient, such approval not to be unreasonably withheld or delayed. 
  

			
	 Service Provider
Key contact
	  	 Responsibilities

		
	 Craig Meyer
	  	Security Engineering Team Lead (Leidos)
		
	 Eric Purcell
	  	Manager of Enterprise Computing (Leidos)
		
	 Matthew Randall
	  	Enterprise Computing Team Lead (Leidos), Altiris SME
		
	 Darrell Pierson
	  	McAfee EPO, VSE, HIPS, EEPC, EEFF and Guidance Encase SME (engineering)
		
	 Jerry Collins
	  	McAfee EPO, VSE, HIPS, EEPC, EEFF SME (operations)
		
	 Joseph Pressnell
	  	McAfee Application Control SME
		
	 Jo Justice
	  	Symantec EPHD/SEE-FD SME
		
	 Daniel May
	  	Mandiant MIR SME
		
	 Jeff Steele
	  	Beyond Trust Power Broker SME

 Service Recipient Responsibilities 

The following personnel from the Service Recipient will be responsible for performing / leading key operational activities in support of the overall Service.
Any changes to staffing will need to be approved by the Service Provider, such approval not to be unreasonably withheld or delayed. 
  

			
	 Service Recipient

Key contact
	  	 Responsibilities

		
	 Thai Pham
	  	Security Engineering Team Lead (New SAIC)
		
	 Rob Mallard
	  	Manager of Enterprise Computing (New SAIC)
		
	 Lenell Martin
	  	McAfee EPO, VSE, HIPS, EEPC, EEFF / Symantec SEP SME (engineering)
		
	 Michael Fox
	  	HBGary Active Defense SME

 Pricing 

Assumptions: 
  

	 	1.	Each company will pay hardware costs (depreciation and maintenance) for owned hardware assets. 

  
 4 

	 	2.	Shared hardware costs will be allocated proportionally to usage—current estimate 60% Service Provider | 40% Service Recipient. 

  

	 	3.	Each company will pay software costs (depreciation and maintenance) for owned assets. 

  

	 	4.	Shared software costs will be allocated proportional to usage—current estimate 60% | 40% split. 

  

	 	5.	Each company will provide its own staff—Labor = $0. 

  

	 	6.	Each company will pay its own travel—Travel = $0. 

  

	 	7.	Consultant costs for company specific incidents/problems will be paid for by impacted company. 

  

	 	8.	Consultant costs for shared systems will be proportional to used—current estimates 60% | 40% split. 

  

	 	9.	Network costs are included in the WAN and LAN TSAs. 

  

	 	10.	Each company will pay facilities costs for its staff. 

 As of August 21, 2013, all existing hardware and
software assets have been allocated to either the Service Provider or the Service Recipient. Therefore, all hardware and software costs will be paid by the owning company. As a result, the estimated cost for this service is $0. 

Service Levels 
 Service Provider will maintain
service levels commensurate with the service levels provided in the 6 months prior to the Distribution Date. The key metric that determines SLAs are ticket severity levels established and documented in the Remedy ticketing system as 6 months prior
to the Distribution Date and published on ISSAIC in the Enterprise Services Catalogue. 
 Exit Services 

The Service Provider will provide the following services in connection with the termination of the Service: 

 

	 	•	 	Provide documentation for each system, where applicable 

 Supplemental Services 

For requests for supplemental services relating to the Service by Service Recipient not described in this Service Schedule or not included within the pricing
documented in this Service Schedule or the Agreement, Service Recipient will provide a project request and submit such request to Service Provider for consideration by Service Provider. 

  
 5 

 Supplemental services include projects to replace existing systems or significantly increase deployment scope of
existing systems outside of already planned displacement activities (e.g. McAfee solutions for security & encryption displacing Symantec). 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 The Service
Provider will provide the Service via a nation-wide distributed team. 
 ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Service Provider shall be responsible to obtain consent (if applicable) from all third party service providers allowing Service Provider to share / transfer
the license, infrastructure and/or support services with the Service Recipient during the Service Period. 

  
 6 

 Schedule A-7 

Service: ITS – Network Security Services 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: Leidos 

SERVICE RECIPIENT: New SAIC 

SERVICE OWNERS: 
 All service matters and general
inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos

Rich Clifton

Director Infrastructure Operations
	 	 703-676-6565

732-312-6565
	 	 richard.d.clifton@saic.com

richard.d.clifton@leidos.com

			
	 New SAIC

Barbara Shurtleff

(Acting) Director of Network &

Collaboration
	 	 703-676-4819

703-459-4757
	 	Barbara.A.Shurtleff@saic.com

 GENERAL SERVICE DESCRIPTION: 

The purpose of this Service Schedule is to provide Network Security Services for the combined SAIC and Leidos shared network infrastructure. Network Security
Services includes systems designed to control network aperture, content filtering, detect and prevent intrusions, quarantine attacks, identify vulnerabilities, remote access, provide authentication and collect forensic information. 

Systems covered under this TSA are supported jointly by Leidos CSG and ITS. Service Agreements which cover operational responsibilities are in place for this
Leidos group to provide services to SAIC. For those services, this TSA will cover only the existing as-is efforts that ITS provides in support of the systems and does not cover those services provided by the CSG. Other services in this TSA are
operated directly by ITS and are fully in scope of this TSA. 

  
 1 

 SERVICE PERIOD AND TERMINATION: 

Service Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date that
is 6 months after the Distribution Date (“Termination Date”). Both parties can agree in writing to extend or renew the Service for a longer period. 

Service Recipient may elect to terminate the Service upon 90 days’ written notice to Service Provider. 

SCOPE OF SERVICE AND PRICING: 
 Service
Provider Base Service 
  

	 	•	 	Service Provider shall be responsible for providing overall leadership to the joint operational team (made up of Service Provider and Service Recipient personnel for all areas of this Service) during the Service Period.
Service Provider shall name a person responsible for this role prior to Distribution Date. 

  

	 	•	 	Service Provider shall be responsible for maintaining servers, appliances, configuration and processes used for Network Security systems across the Service Recipient’s enterprise. All such systems will be operated
using as-is scope and processes unless otherwise agreed upon by both Service Provider and Service Recipient. Some of the key uses of these systems include but are not exclusive too: 

 

	 	•	 	Control network aperture 

  

	 	•	 	Content Filtering 

  

	 	•	 	Detect and prevent intrusions 

  

	 	•	 	Quarantine attacks 

  

	 	•	 	Identify vulnerabilities 

  

	 	•	 	Collect forensic information 

  

	 	•	 	Remote Access 

  

	 	•	 	Radius Authentication 

  

	 	•	 	Anti-virus 

  

	 	•	 	Data system forensics 

  

	 	•	 	Encryption services 

  

	 	•	 	User access control 

  

	 	•	 	Service Provider shall be responsible for establishing integration between systems used to deliver this Service and Remedy ticketing systems (existing or new) to support overall incident / trouble and configuration
management processes of the Service Recipient following the Distribution Date. It is expected that the interfaces will be similar to current (pre-distribution) state design. 

  
 2 

 Service Provider shall use all reasonable means through the course of the defined TSA period to segregate data
such that each company’s data can be represented individually. It is understood that segregation will occur on “best effort” basis and will be dependent on activities coordinated outside the scope of this TSA. 

  
 3 

 Key systems include associated functionality and key resources are identified below: 

 

							
	 System
	  	 Purpose
	  	 Lead Engineer
	  	 Lead Engineer
Company

				
	 Juniper Firewall
	  	Juniper firewalls provide network aperture control for remote sites connected to the SAIC WAN and Internet sites using ECRs.	  	Jonathan Bane	  	Leidos
				
	 Palo Alto NGFW
	  	Palo Alto Next Generation Firewalls provide aperture control using protocol identification, intrusion prevention services and content filtering for core datacenters and some remote sites.	  	Marcus Gentile	  	SAIC
				
	 Niksun NetDetector
	  	Niksun NetDetectors provide forensic packet capture for core datacenters and the main Internet points of presence.	  	Daniel May	  	Leidos
				
	 Anue NetTool Optimizer
	  	The Anue NetTool Optimizer provides aggregation, data de-duplication, and selective forwarding of network packets that are collected from various network TAPs. This tool is used to feed data into several security and network
management systems in the datacenters.	  	Daniel May	  	Leidos
				
	 McAfee Intrushield
	  	The McAfee Intrushiled system is used to provide network Intrusion detection and prevention services.	  	Joseph Pressnell	  	Leidos
				
	 Sourcefire IDS
	  	The Sourcefire IDS system is the primary system providing intrusion detection services at the core datacenters and for the internet points of presense.	  	Daniel May	  	Leidos
				
	 Sourcefire SSL
	  	The Sourcefire SSL system provides selective interception and decryption of SSL sessions in support of advanced security on critical datacenter assets.	  	Marcus Gentile	  	SAIC

  
 4 

							
	 System
	  	 Purpose
	  	 Lead Engineer
	  	 Lead Engineer
Company

				
	 IBM Rational Appscan
	  	The IBM Rational Appscan system is used to detect vulnerabilities in various web applications both pre and post deployment.	  	Oliver Irlam	  	Ledios
				
	 McAfee Vulnerability Manager
	  	The McAfee Vulnerability Manager (Foundstone) is used to identify generic system vulnerability based largely on known Common Vulnerabilities and Exposures (CVE)	  	Oliver Irlam	  	Leidos
				
	 Juniper SA VPN
	  	The Juniper SA VPN is used to provide remote access services. This includes both traditional tunnel based VPN on SSL and IPsec as well as reverse proxy/web rewrite capability through its content intermediation engine (CIE)
service.	  	Thai Pham	  	SAIC
				
	 SNORT HTTP Logging
	  	The SNORT logging system is a solution that collects special information about HTTP sessions that are used in both detection and in the course of forensic security investigations.	  	Michael Fox	  	SAIC
				
	 Blackhole Server
	  	The Blackhole server is a type of network honeypot where known command and control traffic is redirected in order to detect unknown infections and glean intelligence from malware operating on the network.	  	Thai Pham	  	SAIC
				
	 Radius Authentication Service
	  	The radius authentication service provides authentication of administrators accessing infrastructure assets (FW’s, switches, routers, etc.)	  	Chadrick Sine	  	SAIC

  
 5 

							
	 System
	  	 Purpose
	  	 Lead Engineer
	  	 Lead Engineer
Company

				
	 Security

Supporting Systems
	  	Supporting systems include both lab equipment in the network development environment (NDE) and other locations used for upgrade testing and design as well as bounce boxes used for both administration and storing backups of security
appliance configurations.	  	Oliver Irlam	  	Leidos

 Service Provider Responsibilities 

The following Service Provider personnel will be responsible for performing / leading key operational activities in support of the overall Service. Any changes
to staffing will need to be approved by the Service Recipient, such approval not to be unreasonably withheld or delayed. 
  

			
	 Service Provider

Key contact
	  	 Responsibilities

		
	 Craig Meyer
	  	Security Engineering Team Lead (Leidos)
		
	 James Fraser
	  	Authentication Engineering Team Lead
		
	 Oliver Irlam
	  	NDE SME, IBM Appscan SME, McAfee Vulnerability Manager SME
		
	 Jonathan Bane
	  	Bounce Box (supporting system) SME, Juniper FW SME, Palo Alto Firewall SME
		
	 Darrell Pierson
	  	Juniper SA / Remote Access SME
		
	 Joseph Pressnell
	  	Sourcefire SME, McAfee Intrushield SME
		
	 Daniel May
	  	Anue NetTool Optimizer SME, Niksun NetDetector SME, Sourcefire SSL SME
		
	 Allen Paschel
	  	Operates the IBM Appscan tool for Web Application Vulnerability Assessments

  
 6 

 Service Recipient Responsibilities 

The following personnel from the Service Recipient will be responsible for performing / leading key operational activities in support of the overall Service.
Any changes to staffing will need to be approved by the Service Provider, such approval not to be unreasonably withheld or delayed. 
  

			
	 Service Recipient

Key contact
	  	 Responsibilities

		
	 Thai Pham
	  	Security Engineering Team Lead (New SAIC), Remote Access SME, Blackhole SME, McAfee Vulnerability Manager SME
		
	 Marcus Gentile
	  	Palo Alto Firewall SME, Sourcefire SSL SME
		
	 Michael Fox
	  	SNORT Logging SME
		
	 Chadrick Sine
	  	Radius Authentication SME

 Pricing 

Assumptions: 
  

	 	1.	Each company will pay hardware costs (depreciation and maintenance) for owned hardware assets. 

  

	 	2.	Shared hardware costs will be allocated proportionally to usage—current estimate 60% Service Provider | 40% Service Recipient. 

  

	 	3.	Each company will pay software costs (depreciation and maintenance) for owned assets. 

  

	 	4.	Shared software costs will be allocated proportional to usage—current estimate 60% | 40% split. 

  

	 	5.	Each company will provide its own staff—Labor = $0. 

  

	 	6.	Each company will pay its own travel—Travel = $0. 

  

	 	7.	Consultant costs for company specific incidents/problems will be paid for by impacted company. 

  

	 	8.	Consultant costs for shared systems will be proportional to used—current estimates 60% | 40% split. 

  

	 	9.	Network costs are included in the WAN and LAN TSAs. 

  

	 	10.	Facilities costs are included in the datacenter TSAs. 

  
 7 

 As of August 21, 2013, all existing hardware and software assets have been allocated to either the Service
Provider or the Service Recipient. Therefore, all hardware and software costs will be paid by the owning company. As a result, the estimated cost for this service is $0. 

Service Levels 
 Service Provider will maintain
service levels commensurate with the service levels provided in the 6 months prior to the Distribution Date. The key metric that determines SLAs are ticket severity levels established and documented in the Remedy ticketing system as of 6 months
prior to the Distribution Date and published on ISSAIC in the Enterprise Services Catalogue. 
 Exit Services 

The Service Provider will provide the following services in connection with the termination of the Service: 

 

	 	•	 	Provide documentation for each system, where applicable 

 Supplemental Services 

For requests for supplemental services relating to the Service by Service Recipient not described in this Service Schedule or not included within the pricing
documented in this Service Schedule or the Agreement, Service Recipient will provide a project request and submit such request to Service Provider for consideration by Service Provider. 

Supplemental services include projects to replace existing systems or significantly increase deployment scope of existing systems. 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 The Service
Provider will provide the Service via a nation-wide distributed team. 
 ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Service Provider shall be responsible to obtain consent (if applicable) from all third party service providers allowing Service Provider to share / transfer
the license, infrastructure and/or support services with the Service Recipient during the Service Period. 

  
 8 

 SCHEDULE B 

Service Provider: New SAIC 
 Service Recipient: Leidos

 Service to be Provided: 

 Schedule B-1 

Service: ITS – Data Center Support 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Service”).
The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 
 SERVICE
PROVIDER: New SAIC 
 SERVICE RECIPIENT: Leidos 

SERVICE OWNERS: 
 All service matters and general
inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos

Rich Clifton

Director of Infrastructure Operations
	 	 703-676-6565

732-312-6565
	 	 richard.d.clifton@saic.com

Richard.d.clifton@Leidos.com

			
	 New SAIC

Susan Schmitt

Director of Business Enablement
	 	 407-243-3544

407-921-4800
	 	Susan.C.Schmitt@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider (leveraging third party services) will provide Service Recipient a Tier-IV data center hosting facility, including infrastructure, space,
electrical supply, cooling, uninterruptable power supply and on-site support (physical touch labor) services related to data center infrastructure maintenance and ongoing support. 

SERVICE PERIOD AND TERMINATION: 
 Service
Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date that is 6 months after the Distribution Date (“Termination Date”). Both parties can
agree in writing to extend or renew the Service for a longer period. 
 Service Recipient can elect to terminate the Service upon 90 days’ prior
written notice to Service Provider. 

  
 1 

 SCOPE OF SERVICE AND PRICING: 

Base Service 
  

	 	•	 	Service Provider shall provide shared computing, storage, and intra networking infrastructure assets. 

  

	 	•	 	Service Provider (leveraging third party services) will be responsible for maintenance and administration of existing contract with the data center service provider (Cyrus One), for lease of the facility at the
locations set forth below and support services related to physical provisioning of racks, servers, storage and other equipment required for business operations of the data center hosting facility. 

 

	 	•	 	Service Provider shall support standard or customized procedures for responding to Service Recipient’s audit requirements. Audit requirements will remain consistent with SOX, ISO-27001 procedures already existing
six months prior to Distribution Date. 

  

	 	•	 	Service Provider will make office space / seating available at the data center hosting facility location(s) set forth below to house any data center operation staff reasonably required by Service Recipient to be located
on site. 

  

	 	•	 	Service Provider will be responsible to maintain physical site security capabilities to protect assets within the data center hosting facility locations specified below. 

 

	 	•	 	Service Provider will provide a primary and DR Tier IV Data Center facility hosting environment as designed 6 months prior to the Distribution Agreement. 

Pricing 
 Assumptions: 

 

	 	1.	FY14 Datacenter cost will be the same as FY13 

  

	 	2.	Datacenter costs include: Computing, Storage, and Intra Data Center Networking in Carrolton and Lewisville 

  

	 	3.	Shared Datacenter hardware costs will be allocated—current estimate 60%—Service Recipient | 40%—Service Provider 

  

	 	4.	Shared Datacenter software costs will be allocated—current estimate 60% | 40% split 

  

	 	5.	Facilities will be allocated—current estimates 60% | 40% split 

  

	 	6.	Utilities will be allocated—current estimates 60% | 40% split 

  

	 	7.	Each company will provide its own staff—Labor = $0 

  

	 	8.	Each company will pay its own travel—Travel = $0 

  

	 	9.	Consultant costs for company specific incidents/problems will be paid for by impacted company 

  

  
 2 

	 	10.	Consultant costs for shared systems will be proportional split—current estimates 60% | 40% split 

  

	 	11.	Network costs are included in the WAN and LAN TSAs 

  

	 	12.	Taxes are included in the rent/facilities 

  

	 	13.	Each company will pay for its own non shared facilities 

 Due to the co-mingled nature of the equipment in the
co-located data centers, the cost of the data centers facilities will be split as noted in the assumptions above between the Service Provider and Service Recipient during the Service Period. 

 

	 	•	 	Key pricing components include shared infrastructure, rent, utilities, on-site support, and security services. 

  

	 	•	 	The total estimated cost to the Service Recipient is approximately $3,000,000 for the 12 month period of the Agreement or $750,000 per Quarter, based on SAIC’s existing contract and historical costs.

 Service Levels 
  

	 	•	 	The Service Provider shall maintain the level of service at or above the Pre-Distribution Date level and shall notify the Service Recipient of any changes 90 days prior to implementation. 

 

	 	•	 	Key service level metrics include: 

  

	 	•	 	On-site support services are available Monday – Friday 8 to 5 CT; off-hour services are available as requested by Service Recipient. 

 

	 	•	 	Critical incidents (as published on ISSAIC 3 months prior to the Distribution Date in the Enterprise Services Catalogue specific to production outages) are supported 24/7/365. 

 

	 	•	 	All outage and request for services must be reported via a Remedy ticket. 

  

	 	•	 	Response time and tracking is performed by Remedy, SLAs will remain similar to SAIC’s guidelines utilized in the 6 months prior to the Distribution Date. 

Exit Services 
 The following services will be
provided in connection with the termination of the Service: 
  

	 	•	 	Service Provider will provide reasonably required support at the existing facilities set forth below to assist Service Recipient with movement of equipment to the separate Service Recipient space within the same data
center. 

  

	 	•	 	Service Recipient will provide a discreet written project request and submit such request to Service Provider for consideration by Service Provider 

Supplemental Services 
 For Service Recipient
requests for supplemental services relating to the Service not described in this Service Schedule, including exit services or not included within the pricing documented in this Service Schedule or the Agreement, Service Recipient will provide a
discreet written project request and submit such request to Service Provider for consideration by Service Provider. 

  
 3 

 Any request for supplemental services outside of the Base Service set forth in this Service Schedule will require
an additional cost to cover the costs of such services. 
 LOCATIONS/GEOGRAPHIC COVERAGE: 

The Service Provider will provide the Service at Lewisville, TX and Carrollton, TX. 

ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

None 

  
 4 

 Schedule B-2 

Service: ITS – Exchange 2003 Messaging Service 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: New SAIC 

SERVICE RECIPIENT: Leidos 

SERVICE OWNERS: 
 All service matters and general
inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos

Rich Clifton

Director of Infrastructure Operations
	 	 703-676-6565

732-312-6565
	 	 richard.d.clifton@saic.com

Richard.d.clifton@leidos.com

			
	 New SAIC

Susan Schmitt

Director of Business Enablement
	 	 407-243-3544

407-921-4800
	 	Susan.C.Schmitt@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will maintain existing MS 2003 Exchange email service to provide ongoing email service to Service Recipient and provide support for Outlook
client software while the Service Recipient establishes and transitions the service to its own platform after the Distribution Date. In addition, existing scheduling and messaging functionality shall be maintained. This service does not include the
migration of mailboxes from the existing mail system to Leidos’ new email system. 
 SERVICE PERIOD AND TERMINATION: 

Service Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date up to 6 months
after the Distribution Date (“Termination Date”). Both parties can agree in writing to extend or renew the Service for a longer period. 

Service Recipient can elect to terminate the Service upon 90 days’ prior written notice to Service Provider. 

  
 1 

 SCOPE OF SERVICE AND PRICING: 

Base Service 
  

	 	•	 	Service Provider will provide email routing for existing domains, including SAIC.com, leidos.com and other SAIC domains for the service period 

 

	 	•	 	Service Provider will provide email security and will continue to route through external IronPort mail relays for spam, phishing and content filtering; Virus filtering through Symantec Brightmail Gateways and internal
mail routing to Exchange (us.saic.com,leidos.com and other domains for which Exchange is authoritative). 

  

	 	•	 	Service Provider shall continue current levels of support for BlackBerry and GOOD mobile application support for ITS-managed Exchange users. 

 

	 	•	 	Service Provider will provide ongoing support of Exchange servers including 24 x 7 monitoring and security patching; inappropriate material event defrags, phishing event handling which may include ExMerge of emails as
directed by IT Security CIRT team from the Cybersecurity Business Unit. Creation of distribution lists (AutoDL, employee number and manual), resource/generic mailbox’s and contacts. Galsync with Naismc Exchange. 

 

	 	•	 	Service Provider will provide email services consistent with pre-distribution date capability. 

 Pricing

 Assumptions: 
  

	 	1.	FY14 Exchange costs will be the same as FY13. 

  

	 	2.	Each company will pay hardware costs (depreciation and maintenance) for owned hardware assets. 

  

	 	3.	Shared hardware costs will be allocated proportionally to usage—current estimate 60% Service Recipient | 40% Service Provider. 

  

	 	4.	Each company will pay software costs (depreciation and maintenance) for owned assets. 

  

	 	5.	Shared software costs will be allocated proportional to usage—current estimate 60% | 40% split. 

  

	 	6.	Each company will provide its own staff—Labor = $0. 

  

	 	7.	Each company will pay its own travel—Travel = $0. 

  

	 	8.	Consultant costs for company specific incidents/problems will be paid for by impacted company. 

  

	 	9.	Consultant costs for shared systems will be proportional to used—current estimates 60% | 40% split. 

  
 2 

	 	10.	Network costs are included in the WAN and LAN TSAs. 

  

	 	11.	Facilities costs are included in the datacenter TSAs. 

 In accordance with the Agreement, Service Recipient
shall pay Service Provider an amount equal to the Service Costs for all Services provided to Service Recipient, subject to the following methodology: 

Methodology: 
 Monthly Recipient Cost = (Total email
infrastructure computer costs / Number of mailboxes across both companies) * Baseline Service Recipient Mailboxes (# of mailboxes belonging to Leidos employees) 

Service Provider shall charge Service Recipient on a per mailbox basis. The number of mailboxes will be baselined 30 days prior to Distribution Date and
adjusted if mailboxes increase more than 20% from the previous month. 
 The total estimated cost to the Service Recipient is approximately $102,400
annually or $25,600 per quarter, based on SAIC’s historical costs. 
 Note: Service Recipient shall continue to pay for Service until all mailboxes
are migrated 
 Service Levels 
  

	 	•	 	Service Provider shall provide services commensurate with SLAs as currently published in the Enterprise Services Catalogue on ISSAIC 

Exit Services 
 The following services will be
provided by Service Provider in connection with the termination of the Service: 
  

	 	•	 	Decommissioning of infrastructure used to provide the service and secure archival / purging of all data per Service Recipient data retention policies 

Supplemental Services 
 For requests for
supplemental services relating to the Service by Service Recipient not described in this Service Schedule, including exit services or not included within the pricing documented in this Service Schedule or the Agreement, Service Recipient will
provide a discreet written project request and submit such request to Service Provider for consideration by Service Provider. 
 LOCATIONS/GEOGRAPHIC
COVERAGE: 
 Service Provider will provide email service as it is provided prior to the distribution date. 

  
 3 

 ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Service Provider shall be responsible to obtain consent (if applicable) from all third parties allowing Service Provider to share / transfer the license,
infrastructure and/or support services with the Service Recipient during the Service Period. 

  
 4 

 Schedule B-3 

Service: ITS – Telecommunications Services 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: New SAIC 
 SERVICE
RECIPIENT: Leidos 
 SERVICE OWNERS: 
 All
service matters and general inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos

Rich Clifton
 Director of
Infrastructure Operations
	 	 703-676-6565

732-312-6565
	 	richard.d.clifton@saic.com
			
	 New SAIC

Tom Hollenbeck
 Director of End User
Enablement
	 	 865-481-2179

865-256-2179
	 	thomas.m.hollenbeck@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will provide a mechanism and the administration thereof, to manage and operate the Desktop Telephony Systems (to include life-cycle management
for desktop telephones, including installation, configuration, and support of standard multi-feature phones and voicemail) associated communication infrastructure (circuits, IVRs etc.) and billing services to the Service Recipient. Services are to
be provided in a manner consistent with previous services provided by the SAIC ITS Telecommunications Department prior to the Distribution Date. 

SERVICE PERIOD AND TERMINATION: 
 Service
Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date that is 12 months after the Distribution Date (“Termination Date”). Both parties can
agree in writing to extend or renew the Service for a longer period. 
 Service Recipient can elect to terminate the Service upon 90 days’ prior
written notice to Service Provider. 

 SCOPE OF SERVICE AND PRICING: 

Base Service 
  

	 	•	 	Service Provider will provide required infrastructure to provide desktop telephony services to facilities that are dedicated (locations that house only one company) and shared (locations that will house both Leidos and
SAIC) between New SAIC and Leidos and manage vendors associated with delivering the services (e.g., telecom provider, on-site technicians, handsets) 

  

	 	•	 	Desktop telephone model will vary depending on the type of telephone system installed at the location and any security requirements that may dictate specific phone models and availability 

 

	 	•	 	Service Provider will provide voice mail service to all active lines associated with the Service Recipient 

  

	 	•	 	Service Provider will provide access for local, long-distance, and international calling, and manage billing (call accounting) for these services with the associated vendors. 

 

	 	•	 	Service Provider shall be responsible for identifying and segregating the charges associated with the Recipient for ongoing billing under the Agreement 

 

	 	•	 	Service Provider will provide internal operator and directory services for all locations 

  

	 	•	 	Key Service Provider personnel are Ron Oakley and Cary Lawrence. Should these personnel become unavailable, alternate individuals would be named. 

Out of Scope 
 The following services are not
within the scope of the Service and Service Provider shall not provide any of the following as part of the Service: 
  

	 	•	 	Helpdesk support (Level 1) associated with the Services. It is expected that New SAIC and Leidos will establish separate agreements for helpdesk support service. 

 

	 	•	 	Ad-hoc support and support for projects outside of normal operations. 

  

	 	•	 	Audio and web conferencing facilities. These facilities will be fully separated at the Distribution Date. 

  

	 	•	 	Mobile phone and data devices (hot spots) assets, which will be separated at the Distribution Date and any future purchases for Service Recipient shall be the responsibility of Service Recipient 

 

	 	•	 	Mobile device management including service contracts with carriers, which will be separated by the Distribution Date. 

Desktop telephony support for BU sites not managed by ITS Telecommunications 

 Pricing 

Assumptions: 
  

	 	1.	FY14 desktop telephony costs align with FY14 Desktop Telephony Service Center Estimates and Home Office allocation for long distance, calling cards, and pagers. 

 

	 	2.	Each company will pay hardware costs (depreciation and maintenance) for owned hardware assets. 

  

	 	3.	Shared hardware costs will be allocated proportionally to usage—current estimate 60% Service Recipient | 40% Service Provider. 

  

	 	4.	Each company will pay software costs (depreciation and maintenance) for owned assets. 

  

	 	5.	Shared software costs will be allocated proportional to usage—current estimate 60% | 40% split. 

  

	 	6.	Each company will provide its own staff—Labor = $0. 

  

	 	7.	Each company will pay its own travel—Travel = $0. 

  

	 	8.	Consultant costs for non-Service specific incidents/problems will be paid for by impacted company. 

  

	 	9.	Network costs are included in the WAN and LAN TSAs. 

 In accordance with the Agreement, Service Recipient shall
pay Service Provider an amount equal to the Service Costs for all Services provided to Service Recipient, subject to the pricing methodology described below. 
  

			
	 Service
	  	 Pricing Methodology

		
	Fixed line telecommunication	  	Service Provider shall charge Service Recipient a fixed fee of $4,800,000 per year or $1,200,000 per Quarter, based on the number of users at the site. Price per user shall be calculated by total cost of telecom infrastructure (dial
tone + voice mail + carrier connectivity + WAN charges for VOIP) / Total employees 60 days prior to Distribution Date.
		
	Long distance calling	  	60% of actual costs will be charged to the Recipient.
		
	International calling	  	60% of actual costs will be charged to the Recipient.
		
	Billing and accounting services	  	The cost for supporting ongoing carrier and invoice generation is included in the cost of the Service.

 Service Levels 
  

	 	•	 	Service levels will be commensurate with the service levels provided in the three months prior to the Distribution Date. Ticket severity SLA shall drive the response time. 

 

	 	•	 	Troubles with individual telephone will be resolved within 24 hours 

  

	 	•	 	Troubles affecting 10% or more of the telephones at a location are resolved within 4 hours 

  

	 	•	 	Moves, adds, or changes (MACs) to telephone service: 

  

	 	•	 	1 to 4 phones: 3 to 5 business days 

  

	 	•	 	5 to 19 phones: 5 to 7 business days 

  

	 	•	 	20 to 40 phones: 10 business days 

  

	 	•	 	40 or more phones: Contact the Facilities Help Desk 

  

	 	•	 	There will be 2 toll free numbers for the Facilities Help Desk. Jones Lang LaSalle’s on-line move request tool will be cloned. 

Exit Services 
 Service Provider shall provide the
following services at the request of Service Recipient in connection with the termination of the Service: 
  

	 	•	 	Provide consulting services for planning and execution to deploy new Desktop Telephony Systems for the Service Recipient; 

  

	 	•	 	Provide restorations as needed to transfer key system configurations and authorized data, within the Service Period; 

  

	 	•	 	Provide access to current documentation towards preventing a lapse in ongoing services; 

  

	 	•	 	Provide training for new resources on the Desktop Telephony Systems the current Service Recipient will own; and 

  

	 	•	 	Provide assistance in setting up forwarding/notification service (voice, website redirection etc.) to Recipient’s new services where possible for a period of 90 days after termination of the Service.

 Service Recipient agrees to purchase assets used exclusively at Service Recipient’s facilities in the amount equal to the remaining
net book value (NBV) which is estimated at $745K as of 8/21/2013. 
 Supplemental Services 

For requests for supplemental services relating to the Service by Service Recipient not described in this Service Schedule, including exit services, or not
included within the pricing documented in this Service Schedule or the Agreement, Service Recipient will provide a written project request and submit such request to Service Provider for consideration by Service Provider. 

Supplemental services include projects to replace major pieces of the Desktop Telephony infrastructure (e.g. Deployment of a new Avaya Core infrastructure,
implementing cloned or new Mobile Device Management (MDM) solution). 

 LOCATIONS/GEOGRAPHIC COVERAGE: 

Service Provider will provide the service via a distributed team based primarily in California, Florida, and Virginia. See attachment A which identifies Blue
(Leidos), White (new SAIC) and Shared (Blue/White) sites. 
 ADDITIONAL TERMS, CONDITIONS AND OTHER INFORMATION: 

Service Provider shall be responsible to obtain consent (where applicable) from Avaya to provide the Service during the Service Period. 

 Attachment A 

 

									
	 Location
	  	 State
	  	 Location
Numbers
	  	 Address
	  	 Blue or
White

					
	 ANNISTON
	  	AL	  	1391	  	1021 Nobel St	  	B
					
	 HUNTSVILLE
	  	AL	  	2166	  	9805 Kellner Rd	  	W
					
	 HUNTSVILLE
	  	AL	  	10	  	ODY-01 6725 Odyssey Dr; ODY-02 6723 Odyssey Dr	  	Ody 1 - B;
Ody 2 - W
					
	 TANNER
	  	AL	  	2123	  	6505 US Hwy 31	  	B
					
	 SIERRA VISTA
	  	AZ	  	1773	  	2387 E Fry Blvd	  	B
					
	 SIERRA VISTA
	  	AZ	  	486	  	655 North Garden Ave	  	
					
	 CARPINTERIA
	  	CA	  	439	  	5464 Carprinteria Ave	  	B
					
	 EL SEGUNDO CA
	  	CA	  	1444	  	300 North Sepulveda Ave	  	B
					
	 EL SEGUNDO CA
	  	CA	  	1444	  	300 North Sepulveda Ave	  	B
					
	 HANCOCK/Point Loma
	  	CA	  	1513, 1512, 973, 1498	  	PL-Q 4065 Hancock St; PL-R 4025 Hancock St; PL-S 4015 Hancock St; PL-T 4035 Hancock St	  	W
					
	 LOS GATOS/Campbell
	  	CA	  	1209	  	1671 Dell Ave	  	B
					
	 OAKLAND
	  	CA	  	457, 1536	  	1000 Broadway	  	B
					
	 POWAY
	  	CA	  	337	  	13691 Danieson St	  	W
					
	 SACRAMENTO
	  	CA	  	1610	  	2600 Capitol Ave	  	B
					
	 SAN DIEGO
	  	CA	  	245, 1, 94, 358 & 461, 18	  	CP-A 10210 Campus Point Dr; CP-C 10260 Campus Point Dr; CP-D 4242 Campus Point Ct; CP-E 4161 Campus Point Ct; CP-H 10140 Campus Point Dr	  	Bldg H - B;
Bldg A - B;
Bldg C - B;
Bldg E - B;
Bldg D - B
					
	 SAN DIEGO—Ponderosa
	  	CA	  	130, 2121	  	4211 & 4223-D Ponderosa	  	B
					
	 SEAL BEACH
	  	CA	  	829	  	3030 Old Ranch Pkwy	  	B
					
	 THORNMINT
	  	CA	  	1660	  	10740 Thornmint Rd	  	B
					
	 VISTA
	  	CA	  	1655	  	2985 Scott St	  	B
					
	 AURORA
	  	CO	  	1843	  	3950 North Lewiston	  	B
					
	 COLORADO SPRINGS
	  	CO	  	579	  	630 Command View	  	B
					
	 LITTLETON
	  	CO	  	2101	  	8209 SouthPark Cir	  	B
					
	 WASHINGTON—L’ENFANT PLAZA
	  	DC	  	685	  	901 D St	  	B
					
	 WASHINGTON—MARITIME PLAZA
	  	DC	  	1055,	  	1220 12th St	  	W
					
	 WASHINGTON—VERMONT AVE.
	  	DC	  	371	  	1120 Vermont Ave	  	W

									
					
	 WASHINGTON DC- VIRGINIA AVE
	  	DC	  	1238, 1240	  	400 Virginia Ave	  	W
					
	 ORLANDO
	  	FL	  	88, 1684	  	SCI-01 12901 Science Dr; SCI-02 12809 Science Dr	  	B/W
					
	 ORLANDO
	  	FL	  	1347	  	6333 McCoy Road	  	B
					
	 TAMPA
	  	FL	  	74	  	One North Dale Mabry Hwy	  	B/W
					
	 ATLANTA
	  	GA	  	1563	  	2295 Parklake Dr	  	B
					
	 AUGUSTA
	  	GA	  	2039	  	3633 Wheeler Rd	  	B
					
	 COLUMBUS
	  	GA	  	1187	  	2320 Double Churches Rd	  	W
					
	 HONOLULU
	  	HI	  	350, 1299, 1882	  	3375 Koapaka St	  	B/W
					
	 HONOLULU
	  	HI	  	1839	  	1132 Bishop St	  	B
					
	 NAPERVILLE
	  	IL	  	251	  	1751 West Diehl Rd	  	
					
	 O’FALLON
	  	IL	  	1521	  	1660 Essex Way	  	W
					
	 O’FALLON
	  	IL	  	1519	  	620 Pierce Blvd	  	W
					
	 O’FALLON
	  	IL	  	1875	  	1670 Essex Way	  	W
					
	 O’FALLON
	  	IL	  	401	  	731 Lakepointe Centre Dr	  	W
					
	 BEDFORD
	  	IN	  	1811	  	3290 16th St	  	W
					
	 CRANE
	  	IN	  	1750	  	14064 E Westgate Ct	  	W
					
	 INDIANAPOLIS
	  	IN	  	825	  	4422 Bragdon St	  	W
					
	 ODON
	  	IN	  	1826	  	13980 E Captain WJ Nelson Dr	  	W
					
	 LEAVENWORTH
	  	KS	  	1555	  	1145 N 2nd St	  	B
					
	 SOMERSET
	  	KY	  	1302	  	75 Valley Oak Dr	  	B/W
					
	 BILLERICA
	  	MA	  	2142	  	900 Technology Park Dr	  	B
					
	 NATICK
	  	MA	  	1385	  	190 North Main St	  	B
					
	 ABERDEEN
	  	MD	  	2110	  	6210 Guardian Gateway Bldg D	  	B/W
					
	 BELTSVILLE
	  	MD	  	661	  	4600 Powder Mill Rd	  	W
					
	 CALIFORNIA
	  	MD	  	2091	  	Park Place Way and Abell House Lane	  	W
					
	 COLUMBIA—FRANKLIN CENTER
	  	MD	  	1775	  	6841 Benjamin Franklin Dr	  	B
					
	 COLUMBIA GATEWAY
	  	MD	  	905, 1453, 2125, 2126	  	7120 Columbia Gateway Dr; 7035 Einstein Dr; 7080 Columbia Gateway Dr; 7090 Columbia Gateway Dr	  	B
					
	 FREDERICK
	  	MD	  	750	  	5202 Presidents Ct	  	B
					
	 GERMANTOWN
	  	MD	  	292	  	20201 Century Blvd	  	B
					
	 GREENBELT
	  	MD	  	1857	  	6301 Ivy Ln	  	B
					
	 LANDOVER
	  	MD	  	1232	  	8j400 Corporate Dr	  	W
					
	 LaPLATA
	  	MD	  	1327, 1528	  	113 Howard St	  	W
					
	 ROCKVILLE
	  	MD	  	1281	  	12530 Parklawn Dr	  	B
					
	 STERLING HEIGHTS
	  	MI	  	589	  	6300 18 1/2 Mile Rd	  	B

									
					
	 STERLING HEIGHTS
	  	MI	  	1722	  	6260 18 1/2 Mile Rd	  	B
					
	 BLOOMINGTON
	  	MN	  	645	  	7900 Xerxes Ave	  	B
					
	 EARTH CITY
	  	MO	  	508	  	13397 Lakefront Dr	  	B
					
	 CARY
	  	NC	  	1551	  	120 Quade Dr	  	
					
	 FAYETTEVILLE
	  	NC	  	1506	  	500 North Reilly Rd	  	W
					
	 PICATINNY ARSENAL
	  	NJ	  	1387	  	3028 W Clarke rd	  	B
					
	 ALBUQUERQUE
	  	NM	  	2120	  	2440 Alamo SE	  	W
					
	 SYRACUSE
	  	NY	  	2155	  	301 Plainfield Rd	  	B
					
	 BEAVERCREEK
	  	OH	  	768	  	4035 Colonel Glenn Hwy	  	B
					
	 BEAVERCREEK
	  	OH	  	2129	  	3745 Pentagon Blvd	  	B
					
	 DAYTON
	  	OH	  	2107	  	2685 Hibiscus Way	  	B
					
	 SPRINGFIELD
	  	OH	  	1503	  	250 Veronia Dr	  	B
					
	 CAMP HILL/MECHANICSBURG
	  	PA	  	39	  	4640 Trindle Rd	  	B
					
	 CHAMBERSBURG
	  	PA	  	1764	  	1051 Sheffler Dr	  	W
					
	 JOHNSTOWN
	  	PA	  	1531	  	227 Franklin St	  	W
					
	 MIDDLETOWN
	  	RI	  	1133	  	28 Jacome Way	  	W
					
	 NEWPORT
	  	RI	  	150	  	221 Third St	  	B
					
	 CHARLESTON—EMA
	  	SC	  	1733	  	5617 North Rhett Ave	  	W
					
	 HANAHAN
	  	SC	  	1884	  	1020 North Point Industrial Blvd	  	W
					
	 HANAHAN—EMA
	  	SC	  	1745	  	7410 Magi Rd	  	W
					
	 NORTH CHARLESTON
	  	SC	  	1593	  	4801 A & C Rivers Ave	  	B
					
	 NORTH CHARLESTON—REMOUNT
	  	SC	  	2068	  	1141 Remount Rd	  	W
					
	 OAK RIDGE
	  	TN	  	47, 739	  	301 Laboratory Rd; 151 Lafayette Dr	  	Loc 47 B; Loc
739 W
					
	 CARROLLTON
	  	TX	  	2079	  	2440 Marsh Ln	  	
					
	 LEWISVILLE
	  	TX	  	2072	  	2501 Business South Hwy 121	  	
					
	 ALEXANDRIA—6350 WALKER LANE
	  	VA	  	385, 473	  	6350 Walker Ln	  	B
					
	 ALEXANDRIA—6359 WALKER LANE
	  	VA	  	1470	  	6359 Walker Ln	  	B
					
	 ALEXANDRIA—8850 RICHMOND HWY
	  	VA	  	694	  	8850 Richmond Hwy	  	B
					
	 ALEXANDRIA—KINGSTOWNE
	  	VA	  	1348	  	5971 Kingstowne Village Pkwy	  	B
					
	 ALEXANDRIA—METRO PARK 8
	  	VA	  	1887	  	6909 Walker Ln	  	B
					
	 ARLINGTON—4001 N. FAIRFAX DR
	  	VA	  	668	  	4001 N Fairfax Dr	  	B
					
	 ARLINGTON—CRYSTAL GATEWAY 2
	  	VA	  	1007	  	1225 S Clark St	  	B/W
					
	 ARLINGTON—GOVT AFFAIRS
	  	VA	  	235	  	2111 Wilson Blvd	  	B
					
	 ARLINGTON—ROSSLYN
	  	VA	  	2058	  	1820 N Fort Myer Dr	  	W

									
					
	 BLACKSBURG
	  	VA	  	1824	  	2020 Kraft Dr	  	B
					
	 CHANTILLY—LIBERTY CENTER
	  	VA	  	1471	  	14668 Lee Rd	  	B
					
	 CHARLOTTESVILLE
	  	VA	  	1620	  	1001 Research Park Blvd	  	B
					
	 FALLS CHURCH—6565 ARLINGTON BLVD
	  	VA	  	612	  	6565 Arlington Blvd	  	W
					
	 FALLS CHURCH—SKYLINE
	  	VA	  	456, 953 & 1487, 713 & 1212	  	Sky 2 5203 Leesburg Pike; Sky 4 5113 Leesburg Pike Ste 500 & 205, Sky 5 5111 Leesburg Pike Ste 404 & 203	  	Sky 4 -B;
Sky 2 -B;
Sky 5 -W
					
	 KING GEORGE—DAHLGREN
	  	VA	  	1053	  	16442 Commerce Dr	  	W
					
	 MANASSAS—SETS
	  	VA	  	1873	  	7327 Gateway Ct	  	B
					
	 MCLEAN
	  	VA	  	15	  	T-1 1710 SAIC Dr; T-2 1709 SAIC Dr; T-3 1707 SAIC Dr	  	
					
	 MCLEAN
	  	VA	  	015, 747	  	T-1 1710 SAIC Dr; T-2 1709 SAIC Dr; T-3 1707 SAIC Dr; 8301 Greensboro Dr	  	
					
	 MERRIFIELD—MERRILEE
	  	VA	  	1836	  	2809 Merrilee Dr	  	W
					
		  		  		  		  	
					
	 NEWPORT NEWS
	  	VA	  	1828, 1850	  	One Compass Way, Ste 200 & 350	  	B/W
					
	 RESTON—ORACLE WAY
	  	VA	  	1213	  	1900 Oracle Way	  	B
					
	 RESTON—ROGER BACON
	  	VA	  	641	  	11251 Roger Bacon Dr	  	B
					
	 RESTON EXECUTIVE CENTER
	  	VA	  	307	  	12100 Sunset Hills Rd	  	B
					
	 RESTON MICHAEL FARADAY DR
	  	VA	  	137	  	1808 Michael Faraday Ct	  	B
					
	 STAFFORD
	  	VA	  	2141	  	800 Corporate Dr	  	W
					
	 STAFFORD
	  	VA	  	1596	  	50 Tech Pkwy	  	B
					
	 STERLING
	  	VA	  	2145	  	22635 Davis Dr	  	W
					
	 VA BEACH—2929 SABRE ST
	  	VA	  	1578	  	2929 Sabre St	  	B
					
	 VA BEACH—GUARDIAN LANE
	  	VA	  	1044	  	2877 Guardian Ln	  	B/W
					
	 VA BEACH—LONDON BRIDGE
	  	VA	  	1346	  	1355 London Bridge Rd	  	W
					
	 VIENNA
	  	VA	  	966	  	7990 Science Applications Ct	  	B
					
	 VIENNA
	  	VA	  	411	  	1953 Gallows Rd	  	B
					
	 WARRENTON—VINT HILL
	  	VA	  	609	  	6848 Johnson Dr	  	B
					
	 BOTHELL
	  	WA	  	168	  	18912 North Creek Pkwy	  	B
					
	 KENT
	  	WA	  	1409	  	20829 72nd Ave	  	B
					
	 LYNNWOOD
	  	WA	  	855, 1230	  	12424 Beverly Park Edmonds Rd	  	B
					
	 POULSBO
	  	WA	  	1217	  	26279 Twelve Trees Ln	  	W
					
	 RICHLAND
	  	WA	  	24	  	3250 Port of Benton Blvd	  	B

 Schedule B-4 

Service: ITS – iSTARS and iSTKS Support 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: New SAIC 
 SERVICE
RECIPIENT: Leidos 
 SERVICE OWNERS: 
 All
service matters and general inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 New SAIC
David Gisy

Director
	 	 865-481-1150

865-556-4047
	 	David.A.Gisy@saic.com
			
	 Leidos

John S. Brown Jr.

Vice President for Project Control
	 	 858-826-7004

858-366-5814
	 	John.S.Brown.Jr@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will provide the Service described herein with respect to iSTARS, the internet Status Tracking and Reporting System, which is a website
application development program utilized by the Service Recipient. This Service encompasses a series of website services and applications, of which iSTKS, the iSTARS Subcontractor Time Keeping System, is an example. Other iSTARS sites include
website applications that assist in candidate onboarding, process asset libraries, document repositories and internal SAIC financial workflows. The iSTARS Service will be provided via labor efforts – Service Provider will not provide any
software or hardware deliverables. iSTKS is provisioned via a service center while other iSTARS service offerings use touch charging. 
 SERVICE
PERIOD AND TERMINATION: 
 Service Period and Termination Date: Service Provider will provide the Service to Service Recipient from the
Distribution Date through January 31, 2014 (the Termination Date”). 

  
 1 

 After the Termination Date, Service Provider is not obligated to provide the Service unless an extension is
mutually agreed in writing by the Parties. 
 Service Recipient can elect to terminate the Service at any time upon 90 days’ prior written notice to
Service Provider. 
 SCOPE OF SERVICE AND PRICING: 

Base Service 
  

	 	•	 	Key Service Provider Resources 

  

			
	 Role
	  	 Name

		
	 iSTARS Program Lead
	  	 Dave Gisy

		
	 iSTARS Task Lead
	  	 Shawn Rapjack

  

	 	•	 	Service Provider shall provide: 

  

	 	•	 	iSTARS service – there are no software or hardware deliverables. 

  

	 	•	 	Access to iSTARS resources over the internet; Service Provider ensures that the client-server architecture responsible for its websites is available. 

 

	 	•	 	Website applications are available 24/7. 

  

	 	•	 	Customer service support during normal business hours (8:00 AM to 5:00 PM) Mountain Time. 

  

	 	•	 	Service Recipient will provide: 

  

	 	•	 	Representatives to participate in Change Control Board activities if applicable to their iSTKS’ website. 

Pricing 
 In accordance with the Agreement, Service
Recipient shall pay Service Provider an amount equal to the Service Costs for all Services provided to Service Recipient, subject to the following: 

Methodology – iSTKS Websites: 
  

	 	•	 	iSTKS’ pricing is governed by a service center. 

  

	 	•	 	The basis of cost for an iSTKS website is the number of subcontractor companies the website supports multiplied by a set cost as determined by the service center. Currently, that cost is $117.18. For example—an
iSTKS website supporting 10 subcontractor companies would pay $1,171.80 per SAIC monthly financial period. 

  

	 	•	 	The $117.18 rate is intended to be updated throughout the year, reflecting updated subcontractor company counts and updated costs of the components of the service center. As more subcontractor companies are supported
across all iSTKS sites, the $117.18 should decrease. 

  
 2 

	 	•	 	iSTKS websites are updated with new features based on input from CCBs. 

  

	 	•	 	If a change benefits all iSTKS websites across the board, the labor hours involved are charged to the service center and hence would be passed on to the Service Recipient. Estimates for these updates are provided for
approval before work begins. 

  

	 	•	 	If a change is initiated by—and benefits only—a single Service Provider customer community, then the labor hours involved are charged directly to that customer on a touch-charging basis. Estimates for these
updates are provided to the customer for approval before work begins. 

  

															
	 Site Name
	  	Sector	 	  	iSTKS Subcontractor
Companies Supported	  	Service
Center
Rate	 	  	Approximate
iSTKS Cost
per Quarter	 
	 iSTKS ACCFS
	  	 	Craver	  	  	8	  	$	117.18	  	  	$	2,812.32	  
	 iSTKS AHLTA Integration
	  	 	Craver	  	  	3	  	$	117.18	  	  	$	1,054.62	  
	 iSTKS DHIMS Wounded Warrior
	  	 	Craver	  	  	1	  	$	117.18	  	  	$	351.54	  
	 iSTKS Military Health
	  	 	Craver	  	  	6	  	$	117.18	  	  	$	2,109.24	  
	 iSTKS Sustainment II
	  	 	Craver	  	  	14	  	$	117.18	  	  	$	4,921.56	  
	 TOTAL:
	   
	  	$	11,249.28	  

  
 Table 1: iSTKS Sites Supported 

  
 3 

 Methodology – Other iSTARS Websites: 

 

	 	•	 	Service Recipient personnel interacting with sites other than iSTKS may provide requirements directly to the Service Provider development team (without a CCB). Labor hours involved will be charged directly to the
Service Recipient on a touch-charging basis. Estimates for these requirements are provided to the Service Recipient for approval before work begins. Below are estimated personnel costs, provided that the actual costs may adjust due to normal
business activities such as salary adjustments, personnel adjustments, changes in rate pools, etc. 

  

					
	 Title
	  	Rate (Costs only)	 
	 Program Manager
	  	$	158.40	  
	 Senior Programmer
	  	$	89.35	  
	 Senior Programmer
	  	$	90.05	  
	 System Engineer
	  	$	109.87	  
	 Internet Analyst
	  	$	74.24	  

 The following is a list of currently existing indirect iSTARS sites: 

 

							
	 Site Name
	  	 Group
	  	 Site Name
	  	 Group

				
	 AtN TO1
	  	Von Thaer	  	JIEDDO	  	Von Thaer
				
	 CSBU

Formerly CISBU
	  	Von Thaer	  	SAWS	  	
				
	 IFSEAC (BU 838)
	  	Craver	  	SEE&I	  	Craver
				
	 IFSEAC (BU 818 / 389)
	  	Craver	  	SEE&I	  	Craver
				
	 IFSEAC_BU226 (BU 843)
	  	Craver	  	Silver Talon	  	Von Thaer
				
	 IFSEAC-BU357 (BU 841)
	  	Craver	  		  	

 Table 2: iSTARS Sites Supprted 

Service Levels 
 This section reiterates several
aspects of iSTARS service levels. 
  

	 	1.	iSTARS is a service provided by Service Provider with no software or hardware deliverables. 

  

	 	2.	As described above, iSTARS (including iSTKS) is available 24/7. 

  
 4 

	 	3.	Help desk support is available during normal business hours (8:00 AM to 5:00 PM) Mountain Time. Such support includes: 

  

	 	a.	Troubleshooting user access issues; 

  

	 	b.	Troubleshooting any defects; 

  

	 	c.	Working with iSTKS customers on uploading and maintaining financial data on their sites; and 

  

	 	d.	Any requirements elicitation or discussions about website application features. 

 Exit Services

 Service Provider will provide the following services in connection with the termination of the Service: 

 

	 	•	 	Service Provider will provide Service Recipient with excel spreadsheets of any financial data, if applicable. This would apply to iSTKS and other iSTARS websites with financial data. 

 

	 	•	 	Service Provider will provide Service Recipient with document repository copies on DVD, if applicable. This would apply to iSTARS websites with document repositories. 

 

	 	•	 	These services will be provided on a touch-charging basis. 

 Supplemental Services 

For requests for supplemental services relating to the Service by Service Recipient not described in this Service Schedule or not included within the pricing
documented in this Service Schedule or the Agreement, Service Recipient will provide a discreet written project request and submit such request to Service Provider for consideration by Service Provider. 

The following would be considered supplemental services: 
  

	 	•	 	Any development of iSTARS, outside of the projections described under “Base Service” and “Service Level” above; 

  

	 	•	 	Help desk support outside of hours described under “Service Level” above. 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 The Service
Provider team based in Colorado will provide the Service to Service Recipients on the programs listed in Tables 1 and 2 of this document. 
 ADDITONAL
TERMS, CONDITIONS AND OTHER INFORMATION: 
 Not Applicable. 

  
 5 

 Schedule B-5 

Service: ITS – Mobility Services 

Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Master Transition Services Agreement (the
“Agreement”). Upon the terms and subject to the conditions of this Service Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the
“Service”). The Service provided hereunder is subject in all respects to the terms and conditions of the Agreement, except where expressly noted. 

SERVICE PROVIDER: New SAIC 
 SERVICE
RECIPIENT: Leidos 
 SERVICE OWNERS: 
 All
service matters and general inquiries regarding this Service should be directed to: 
  

					
	 Name and Title
	 	 Phone
	 	 e-mail

			
	 Leidos

Rich Clifton
 Director of
Infrastructure Operations
	 	 703-676-6565

732-312-6565
	 	richard.d.clifton@saic.com
			
	 New SAIC

Tom Hollenbeck

Director of Infrastructure Operations
	 	 865-481-2179

865-256-2179
	 	thomas.m.hollenbeck@saic.com

 GENERAL SERVICE DESCRIPTION: 

Service Provider will provide management and operation of the Mobility Systems (to include life-cycle management for Mobile Services and Devices for
Blackberries, cell phones, pagers, and aircards, (including installation, configuration, and support) and billing services to the Service Recipient. The Service shall be provided in a manner consistent with the same services provided by the SAIC ITS
Telecommunications Department prior to the Distribution Date. 
 SERVICE PERIOD AND TERMINATION: 

Service Period and Termination Date: Service Provider will provide the Service to Service Recipient from the Distribution Date through the date
that is 6 months after the Distribution Date (“Termination Date”). Both parties can agree in writing to extend or renew the Service for a longer period. 

Service Recipient may elect to terminate the Service upon 90 days’ written notice to Service Provider. 

  
 1 

 SCOPE OF SERVICE AND PRICING: 

Base Service 
  

	 	•	 	Service Provider will provide devices and services to provide Mobility Services for Service Recipient’s employees and manage vendors associated with delivering the services (e.g., telecom service providers, on-site
technicians, handsets). 

  

	 	•	 	Mobile Device model will vary depending on the type of system offered by the Service Provider and specific requirements that may dictate specific models and availability 

 

	 	•	 	Service Provider will manage a third party Telecom Expense Management partner (Tangoe) support as it relates to Mobility Services. 

  

	 	•	 	Service Provider will manage Blackberry support as it relates to Mobility Services Blackberry provides to Service Recipient. 

  

	 	•	 	Service Provider will provide access for international calling, if required, and manage billing (call accounting) for these services with the associated vendors. 

 

	 	•	 	Key Service Provider personnel are Ron Oakley and Kenneth Earl Adams. If these personnel become unavailable, alternate individuals will be named by Service Provider. 

Out of Scope 
 The following services are not
within the scope of the Service and Service Provider shall not provide any of the following as part of the Service: 
  

	 	•	 	Ad-hoc support and support for projects outside of normal operations. 

  

	 	•	 	Mobile device management for Bring Your Own Device (BYOD) services via Bluefish/Sprint which are expected to be separated by the Distribution Date. 

  
 2 

 Pricing 

Assumptions: 
  

	 	1.	FY14 Mobility costs align with FY14 Mobility Service Center Estimates. 

  

	 	2.	Each company will pay hardware costs (depreciation and maintenance) for its owned hardware assets. 

  

	 	3.	Shared hardware costs will be allocated between Service Recipient and Service Provider proportionally to usage – the current estimate is 60% Service Recipient | 40% Service Provider. 

 

	 	4.	Each company will pay software costs (depreciation and maintenance) for its owned assets. 

  

	 	5.	Shared software costs will be allocated between Service Recipient and Service Provider proportional to usage – the current estimate is 60% Service Recipient | 40% Service Provider. 

 

	 	6.	Each company will provide its own staff—Labor = $0. 

  

	 	7.	Each company will pay its own travel—Travel = $0. 

  

	 	8.	Consultant costs for non non-Service specific incidents/problems will be paid for by impacted company. 

  

	 	9.	Network costs are included in the Service Schedules under the Agreement which address WAN and LAN services. 

In accordance with the Agreement, Service Recipient shall pay Service Provider an amount equal to the Service Costs for all Services provided to Service
Recipient, subject to the assumptions set forth above and the pricing methodology described below. 
 Methodology 

 

	 	•	 	System cost: The total cost (infrastructure) will be split 40% (Service Provider) / 60% (Service Recipient) (Includes software licenses and ongoing maintenance cost for software and
hardware required to support this Service based on historical estimate prior to Distribution Date) 

  

	 	•	 	This cost will be a fixed monthly fee until full separation of all the services associated with this Service. 

  

	 	•	 	The estimated annual cost to the Service Recipient is $6,000,000 or $1,500,000 per quarter. 

Service Levels 
  

	 	•	 	Service levels will be commensurate with the service levels provided in the three months prior to the Distribution Date. The key metric that determines SLAs are ticket severity levels established and documented in the
Remedy ticketing system as of the Distribution Date. 

  
 3 

 Exit Services 

Service Provider shall provide the following services at the request of Service Recipient in connection with the termination of the Service: 

 

	 	•	 	Provide consulting services for planning and execution to deploy new Mobility Services/ Systems for the Service Recipient. 

  

	 	•	 	Provide access to current documentation towards preventing a lapse in ongoing services. 

  

	 	•	 	Provide training for Service Recipient’s new resources on the Mobility Systems the Service Recipient will own. 

  

	 	•	 	Provide assistance in setting up forwarding/notification service (voice, website redirection etc.) to Service Recipient’s new services where possible for a period of 90 days after termination of the Service.

 Supplemental Services 
 For
requests for supplemental services relating to the Service by Service Recipient not described in this Service Schedule, including exit services, or not included within the pricing documented in this Service Schedule or the Agreement, Service
Recipient will provide a written project request and submit such request to Service Provider for consideration by Service Provider. 
 Supplemental services
include projects to replace major pieces of the Mobility Services Environment implementing cloned or new Mobile Device Management (MDM) solution). 

LOCATIONS/GEOGRAPHIC COVERAGE: 
 Service Provider
will provide the service via a distributed team based primarily in Orlando, FL and San Diego, California. 
 ADDITIONAL TERMS, CONDITIONS AND OTHER
INFORMATION: 
 Service Provider shall be responsible to obtain consent (where applicable) from Blackberry to provide the Service during the Service
Period. 

  
 4 

 SCHEDULE C 

Fiscal Calendar 
 Fiscal
2014 (February 1, 2013 – January 31, 2014) 
 First Quarter End – May 3, 2013 

Second Quarter End – August 2, 2013 

Third Quarter End – November 1, 2013 

Fourth Quarter End – January 31, 2014 

Fiscal 2015 (February 1, 2014 – January 30, 2015) 

First Quarter End – May 2, 2014 

Second Quarter End – August 1, 2014 

Third Quarter End – October 31, 2014 

Fourth Quarter End – January 30, 2015 

 SCHEDULE D 

The initial TSA Leaders for Leidos and New SAIC shall be Charles L. Kanewske and Thomas G. Baybrook, respectively.EX-4.1

 Exhibit 4.1 
 BARRACUDA NETWORKS, INC. 
 AMENDED AND RESTATED INVESTORS’ RIGHTS
AGREEMENT 
 October 3, 2012 
  

 
  

 TABLE OF CONTENTS 

 

							
	 	  	Page	 
		
	 Section 1 Definitions
	  	 	1	  
			
	 1.1
	  	 Certain Definitions
	  	 	1	  
		
	 Section 2 Registration Rights
	  	 	4	  
			
	 2.1
	  	 Requested Registration
	  	 	4	  
	 2.2
	  	 Company Registration
	  	 	6	  
	 2.3
	  	 Registration on Form S-3
	  	 	7	  
	 2.4
	  	 Expenses of Registration
	  	 	8	  
	 2.5
	  	 Registration Procedures
	  	 	8	  
	 2.6
	  	 Indemnification
	  	 	10	  
	 2.7
	  	 Information by Holder
	  	 	12	  
	 2.8
	  	 Restrictions on Transfer
	  	 	12	  
	 2.9
	  	 Rule 144 Reporting
	  	 	14	  
	 2.10
	  	 Market Stand-Off Agreement
	  	 	14	  
	 2.11
	  	 Delay of Registration
	  	 	14	  
	 2.12
	  	 Transfer or Assignment of Registration Rights
	  	 	14	  
	 2.13
	  	 Limitations on Subsequent Registration Rights
	  	 	15	  
	 2.14
	  	 Termination of Registration Rights
	  	 	15	  
		
	 Section 3 Covenants of the Company
	  	 	15	  
			
	 3.1
	  	 Basic Financial Information
	  	 	15	  
	 3.2
	  	 Operating Plan and Budget
	  	 	16	  
	 3.3
	  	 Inspection Rights
	  	 	16	  
	 3.4
	  	 Confidentiality
	  	 	16	  
	 3.5
	  	 Accounts and Records
	  	 	16	  
	 3.6
	  	 Independent Accountants
	  	 	16	  
	 3.7
	  	 Transactions with Affiliates
	  	 	17	  
	 3.8
	  	 Restrictions on Transfer
	  	 	17	  
	 3.9
	  	 Publicity
	  	 	17	  
	 3.10
	  	 Compensation Committee; Executive Compensation
	  	 	17	  
	 3.11
	  	 Termination of Covenants
	  	 	17	  
		
	 Section 4 Right of First Refusal
	  	 	18	  
			
	 4.1
	  	 Right of First Refusal to Significant Holders
	  	 	18	  
	 4.2
	  	 Termination of Right of First Refusal
	  	 	19	  
		
	 Section 5 Miscellaneous
	  	 	20	  
			
	 5.1
	  	 Amendment
	  	 	20	  
	 5.2
	  	 Notices
	  	 	20	  
	 5.3
	  	 Governing Law
	  	 	21	  
	 5.4
	  	 Successors and Assigns
	  	 	21	  
	 5.5
	  	 Entire Agreement
	  	 	21	  
	 5.6
	  	 Delays or Omissions
	  	 	21	  
	 5.7
	  	 Severability
	  	 	21	  

  
 -i-

 TABLE OF CONTENTS 

(continued) 
  

							
	 	  	Page	 
			
	 5.8
	  	 Title and Subtitles
	  	 	22	  
	 5.9
	  	 Counterparts
	  	 	22	  
	 5.10
	  	 Telecopy Execution and Delivery
	  	 	22	  
	 5.11
	  	 Further Assurances
	  	 	22	  
	 5.12
	  	 Termination Upon Change of Control
	  	 	22	  
	 5.13
	  	 Conflict
	  	 	22	  
	 5.14
	  	 Aggregation of Stock
	  	 	22	  

  
 -ii-

 BARRACUDA NETWORKS, INC. 

AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT 
 This Amended and Restated Investors’ Rights Agreement (this “Agreement”) is made as of October 3, 2012, by and among Barracuda Networks, Inc., a Delaware corporation (the
“Company”), the persons and entities listed on Exhibit A hereto (each, an “Investor” and collectively, the “Investors”) and the holders of Common Stock listed on Exhibit B hereto
(each, a “Common Holder” and collectively, the “Common Holders”). Unless otherwise defined herein, capitalized terms used in this Agreement have the meanings ascribed to them in Section 1. 

RECITALS 

WHEREAS, the Investors are parties to the Recapitalization Agreement of even date herewith, among the Company and the Investors
listed on the Schedule of Investors thereto (the “Recapitalization Agreement”), and it is a condition to the consummation of the transactions contemplated by the Recapitalization Agreement that the Investors, the Common Holders and
the Company execute and deliver this Agreement. 
 NOW, THEREFORE, in consideration of the mutual promises and covenants
set forth herein, and other consideration, the receipt and adequacy of which is hereby acknowledged, the parties hereto agree as follows: 
 Section 1 
 Definitions 

1.1 Certain Definitions. As used in this Agreement, the following terms shall have the meanings set forth below: 

(a) “Affiliate” of any particular Person means any other Person controlling, controlled by or under common control with
such particular Person, where “control” means the possession, directly or indirectly, of the power to direct the management and policies of a Person whether through the ownership of voting securities, contract or otherwise.

 (b) “Board” shall mean the board of directors of the Company. 

(c) “Commission” shall mean the Securities and Exchange Commission or any other federal agency at the time administering
the Securities Act. 
 (d) “Common Stock” shall mean the Common Stock of the Company. 

(e) “Conversion Stock” shall mean shares of Common Stock issued upon conversion of the Shares 

(f) “Exchange Act” shall mean the Securities Exchange Act of 1934, as amended, or any similar successor federal statute
and the rules and regulations thereunder, all as the same shall be in effect from time to time. 

 (g) “Francisco Directors” shall mean the individuals serving on the Board
who are designated by Francisco Partners I, L.P. and by Francisco Partners III, L.P. 
 (h) “Holder” shall mean
any Person who holds Registrable Securities and any holder of Registrable Securities to whom the registration rights conferred by this Agreement have been duly and validly transferred in accordance with Section 2.12 of this Agreement and any
holder of any shares of Common Stock issued or issuable upon conversion of any convertible security for which subsequent registration rights are granted in accordance with Section 2.13 below; provided, however, that the Common Holders shall not
be deemed to be Holders for the purposes of Section 3 and 4 hereof 
 (i) “Indemnified Party” shall have
the meaning set forth in Section 2.6(c) hereof. 
 (j) “Indemnifying Party” shall have the meaning set
forth in Section 2.6(c) hereof. 
 (k) “Initial Closing” shall mean the date of the initial sale of shares
of the Company’s Series B Preferred Stock pursuant to the Recapitalization Agreement. 
 (l) “Initial Public
Offering” shall mean the closing of the Company’s first firm commitment underwritten public offering of the Company’s Common Stock registered under the Securities Act. 

(m) “Initiating Holders” shall mean any Holder or Holders who in the aggregate hold not less than twenty percent
(20%) of the then outstanding Registrable Securities. 
 (n) “Investors” shall mean the persons and
entities listed on Exhibit A hereto. 
 (o) “New Securities” shall have the meaning set forth in
Section 4.1(a) hereof 
 (p) “Person” means an individual, a partnership, a corporation, a limited
liability company, an association, a joint stock company, a trust, a joint venture, an unincorporated organization and a governmental entity or any department, agency or political subdivision thereof 

(q) “Public Offering” shall have the meaning set forth in the Company’s Third Amended and Restated Certificate of
Incorporation, as may be amended from time to time (the “Restated Certificate”). 
 (r)
“Recapitalization Agreement” shall have the meaning set forth in the Recitals hereto. 
 (s)
“Registrable Securities” shall mean: (i) shares of Common Stock issuable or issued pursuant to the conversion of the Shares; (ii) any shares of Common Stock issued or issuable upon conversion or exercise of any convertible
security for which subsequent registration rights are granted in accordance with Section 2.13 below; (iii) shares of Common Stock held by the Common Holders; (iv) any shares of Common Stock issued or issuable upon the exercise of any
warrants issued pursuant to Section 3.8 (b) hereof; and (v) any Common Stock issued as a dividend or other distribution with respect to or in exchange for or in replacement of the shares referenced in (i) above; provided,
however, that Registrable Securities shall not include any shares of Common Stock described in clause (i), (ii), (iii), (iv) or (v) above which have previously been registered or which have been sold to the public either pursuant to
a registration statement or Rule 144, or which have been sold in a private transaction in which the transferor’s rights under this Agreement are not validly assigned in accordance with this Agreement. 

  
 -2-

 (t) The terms “register,” “registered” and
“registration” shall refer to a registration effected by preparing and filing a registration statement in compliance with the Securities Act and applicable rules and regulations thereunder, and the declaration or ordering of the
effectiveness of such registration statement. 
 (u) “Registration Expenses” shall mean all expenses incurred
in effecting any registration pursuant to this Agreement, including, without limitation, all registration, qualification, and filing fees, printing expenses, accounting fees, escrow fees, fees and disbursements of counsel for the Company and one
special counsel for all of the Holders registering securities in any given registration (which special counsel fees shall not exceed $25,000 for any such registration pursuant to Section 2.1 or 2.3), blue sky fees and expenses, and expenses of
any regular or special audits incident to or required by any such registration, but shall not include Selling Expenses, or fees and disbursements of other counsel for the Holders. 

(v) “Restricted Securities” shall mean any Registrable Securities required to bear the first legend set forth in
Section 2.8(b) hereof. 
 (w) “Rule 144” shall mean Rule 144 as promulgated by the Commission under the
Securities Act, as such Rule may be amended from time to time, or any similar successor rule that may be promulgated by the Commission. 
 (x) “Rule 145” shall mean Rule 145 as promulgated by the Commission under the Securities Act, as such Rule may be amended from time to time, or any similar successor rule that may be
promulgated by the Commission. 
 (y) “Rule 415” shall mean Rule 415 as promulgated by the Commission under the
Securities Act, as such Rule may be amended from time to time, or any similar successor rule that may be promulgated by the Commission. 
 (z) “Sale of the Company” means any transaction or series of transactions pursuant to which any Person or a group of related Persons (other than the Investors and their Affiliates) in the
aggregate acquires (i) capital stock of the Company or the surviving entity entitled to vote to elect directors with a majority of the voting power of the Company’s or the surviving entity’s board of directors (whether by merger,
consolidation, reorganization, combination, sale or transfer of the Company’s capital stock) or (ii) all or substantially all of the Company’s assets determined on a consolidated basis; provided that an Initial Public Offering
shall not constitute a Sale of the Company. 
 (aa) “Securities Act” shall mean the Securities Act of
1933, as amended, or any similar successor federal statute and the rules and regulations thereunder, all as the same shall be in effect from time to time. 
 (bb) “Selling Expenses” shall mean all underwriting discounts, selling commissions and stock transfer taxes applicable to the sale of Registrable Securities and fees and disbursements of
counsel for any Holder (other than the fees and disbursements of one special counsel for all of the Holders registering securities in any given registration as provided in the definition of “Registration Expenses” above). 

  
 -3-

 (cc) “Sequoia Director” shall mean the individual serving on the Board who
is designated by Sequoia Capital Growth Fund III, L.P. 
 (dd) “Series A Preferred Stock” shall mean the
Series A Preferred Stock of the Company. 
 (ee) “Series B Preferred Stock” shall mean the Series B Preferred
Stock of the Company. 
 (ff) “Shares” shall mean the Company’s Series A Preferred Stock and Series B
Preferred Stock. 
 (gg) “Significant Holder” shall have the meaning set forth in Section 3.1 hereof.

 Section 2 
 Registration Rights 
 2.1 Requested Registration.

(a) Request for Registration. Subject to the conditions set forth in this Section 2.1, if the Company shall receive from
Initiating Holders a written request signed by such Initiating Holders that the Company effect any registration with respect to all or a part of the Registrable Securities (such request shall state the number of shares of Registrable Securities to
be disposed of by such Initiating Holders), the Company will: 
 (i) promptly give written notice of the proposed registration
to all other Holders; and 
 (ii) as soon as practicable, file and use its best efforts to effect such registration (including,
without limitation, filing post-effective amendments, appropriate qualifications under applicable blue sky or other state securities laws, and appropriate compliance with the Securities Act) and to permit or facilitate the sale and distribution of
all or such portion of such Registrable Securities as are specified in such request, together with all or such portion of the Registrable Securities of any Holder or Holders joining in such request as are specified in a written request received by
the Company within twenty (20) days after such written notice from the Company is mailed or delivered. 
 (b)
Limitations on Requested Registration. The Company shall not be obligated to effect, or to take any action to effect, any such registration pursuant to this Section 2.1: 

(i) prior to the earlier of (A) the fifth (5th) anniversary of the date of hereof or (B) one hundred eighty
(180) days following the effective date of the Company’s Initial Public Offering; 
 (ii) if the Initiating Holders,
together with the holders of any other securities of the Company entitled to inclusion in such registration statement, propose to sell Registrable Securities and such other securities (if any) at an aggregate price to the public of less than
$80,000,000; 

  
 -4-

 (iii) in any particular jurisdiction in which the Company would be required to execute a
general consent to service of process in effecting such registration, qualification, or compliance, unless the Company is already subject to service in such jurisdiction and except as may be required by the Securities Act; 

(iv) if (A) the registration is initiated by Common Holders holding a sufficient number of Registrable Securities and the Company
has effected two (2) such registrations pursuant to this Section 2.1 at the request of the Common Holders, or (B) the registration is initiated by the Investors holding a sufficient number of Registrable Securities and the Company has
effect two (2) such registrations pursuant to this Section 2.1, at the request of the Investors; or 
 (v) during the
period starting with the date sixty (60) days prior to the Company’s good faith estimate of the date of filing of, and ending on a date one hundred eighty (180) days after the effective date of, a Initial Public Offering;
provided that the Company is actively employing in good faith reasonable best efforts to cause such registration statement to become effective, and provided that the Company delivers notice to the Holders of Registrable Securities of its
intent to file such registration statement within thirty (30) days of any request for registration by the Initiating Holders. 
 (c) Deferral. If: (i) in the good faith judgment of the Board, the filing of a registration statement covering the Registrable Securities would be seriously detrimental to the Company and the
Board concludes, as a result, that it is essential to defer the filing of such registration statement at such time; and (ii) the Company shall furnish to such Holders a certificate signed by the President of the Company stating that in the good
faith judgment of the Board, it would be detrimental to the Company or its stockholders for such registration statement to be filed in the near future and that it is, therefore, in the best interests of the Company to defer the filing of such
registration statement, then (in addition to the limitations set forth in Section 2.1(b)(v) above) the Company shall have the right to defer such filing for a period of not more than ninety (90) days after receipt of the request of the
Initiating Holders, and, provided further, that the Company shall not defer its obligation in this manner more than once in any twelve-month period. 
 (d) Underwriting. The right of any Holder to include all or any portion of its Registrable Securities in a registration pursuant to this Section 2.1 shall be conditioned upon such
Holder’s participation in an underwriting and the inclusion of such Holder’s Registrable Securities to the extent provided herein. If the Company shall request inclusion in any registration pursuant to Section 2.1 of securities being
sold for its own account, or if other Holders shall request inclusion in any registration pursuant to Section 2.1, the Initiating Holders shall, on behalf of all Holders, offer to include such securities in the underwriting and such offer shall
be conditioned upon the participation of the Company or such other persons in such underwriting and the inclusion of the Company’s and such person’s other securities of the Company and their acceptance of the further applicable provisions
of this Section 2 (including Section 2.10). The Company shall (together with all Holders proposing to distribute their securities through such underwriting) enter into an underwriting agreement in customary form with the representative of
the underwriter or underwriters selected for such underwriting by the Company, which underwriters are reasonably acceptable to a majority-ininterest of the Initiating Holders. 
 Notwithstanding any other provision of this Section 2.1, if the underwriters advise the Initiating Holders in writing that marketing factors require a limitation on the number of shares to be
underwritten, the number of Registrable Securities that may be so included shall be apportioned pro rata among the selling Holders based on the number of Registrable Securities held by all selling Holders or in such other proportions as shall
mutually be agreed to by all such selling Holders. In no event shall Registrable Securities held by Holders be excluded from such registration unless all other stockholders’ securities (including securities for the account of the Company) have
been first excluded. 

  
 -5-

 If a person who has requested inclusion in such registration as provided above does not
agree to the terms of any such underwriting, such person shall be excluded therefrom by written notice from the Company, the underwriter or the Initiating Holders. The securities so excluded shall also be withdrawn from registration. Any Registrable
Securities or other securities excluded or withdrawn from such underwriting shall also be withdrawn from such registration. If shares are so withdrawn from the registration and if the number of shares to be included in such registration was
previously reduced as a result of marketing factors pursuant to Section 2.1(d), then the Company shall then offer to all Holders who have retained rights to include securities in the registration the right to include additional Registrable
Securities in the registration in an aggregate amount equal to the number of shares so withdrawn, with such shares to be allocated among such Holders requesting additional inclusion, as set forth above. 

2.2 Company Registration.
 (a) If the Company shall determine to register any of its securities either for its own account or the account of an Investor, other than a registration pursuant to Section 2.1 or 2.3, a registration
relating solely to employee benefit plans, a registration relating to the offer and sale of debt securities, a registration relating to a corporate reorganization or other Rule 145 transaction, a registration on Form S-3 of securities to be offered
on a delayed or continuous basis pursuant to Rule 415 of the Securities Act or a registration on any registration form that does not permit secondary sales, the Company will: 
 (i) promptly give written notice of the proposed registration to all Holders; and 

(ii) use its best efforts to include in such registration (and any related qualification under blue sky laws or other compliance),
except as set forth in Section 2.2(b) below, and in any underwriting involved therein, all of such Registrable Securities as are specified in a written request or requests made by any Holder or Holders received by the Company within twenty
(20) days after such written notice from the Company is mailed or delivered. Such written request may specify all or a part of a Holder’s Registrable Securities. 
 (b) Underwriting. If the registration of which the Company gives notice is for a registered public offering involving an underwriting, the Company shall so advise the Holders as a part of the
written notice given pursuant to Section 2.2(a)(i). In such event, the right of any Holder to registration pursuant to this Section 2.2 shall be conditioned upon such Holder’s participation in such underwriting and the inclusion of
such Holder’s Registrable Securities in the underwriting to the extent provided herein. All Holders proposing to distribute their securities through such underwriting shall (together with the Company and the other holders of securities of the
Company with registration rights to participate therein distributing their securities through such underwriting) enter into an underwriting agreement in customary form with the representative of the underwriter or underwriters selected by the
Company. 
 Notwithstanding any other provision of this Section 2.2, if the underwriters advise the Company in writing that
marketing factors require a limitation on the number of shares to be underwritten, the underwriters may (subject to the limitations set forth below) limit the number of Registrable Securities to be included in the registration and underwriting. In
no event shall any Registrable Securities be excluded from 

  
 -6-

 
such registration and underwriting unless all other stockholders’ securities have been first excluded. In the event that the underwriters determine that less than all of the Registrable
Securities requested to be registered can be included in such registration and underwriting, then the Registrable Securities that are included in such registration and underwriting shall be apportioned pro rata among the selling Holders based on the
number of Registrable Securities held by all selling Holders or in such other proportions as shall mutually be agreed to by all such selling Holders. Notwithstanding the foregoing, in no event shall the amount of securities of the selling Holders
included in the registration and underwriting be reduced below thirty percent (30%) of the total amount of securities included in such registration and underwriting, unless such registration is the Company’s Initial Public Offering, in
which case the selling Holders may be excluded entirely if the underwriters make the determination described above and no other stockholders’ securities are included in such registration and underwriting. 

If a person who has requested inclusion in such registration as provided above does not agree to the terms of any such underwriting, such
person shall also be excluded therefrom by written notice from the Company or the underwriter. The securities so excluded shall also be withdrawn from such registration. Any Registrable Securities or other securities excluded or withdrawn from such
underwriting shall be withdrawn from such registration. 
 (c) Right to Terminate Registration. The Board shall have the
right to terminate or withdraw any registration initiated by the Company under this Section 2.2 prior to the effectiveness of such registration whether or not any Holder has elected to include securities in such registration. 

2.3 Registration on Form S-3.
 (a) Request for Form S-3 Registration. After its Initial Public Offering, the Company shall use its best efforts to qualify for registration on Form S-3 or any comparable or successor form or
forms. After the Company has qualified for the use of Form S-3, in addition to the rights contained in the foregoing provisions of this Section 2 and subject to the conditions set forth in this Section 2.3, if the Company shall receive
from Initiating Holders a written request signed by such Initiating Holders that the Company effect any registration on Form S-3 or any similar short form registration statement with respect to all or part of the Registrable Securities (such request
shall state the number of shares of Registrable Securities to be disposed of and the intended methods of disposition of such shares by such Holder or Holders), the Company will take all such action with respect to such Registrable Securities as
required by Section 2.1(a)(i) and (ii). 
 (b) Limitations on Form S-3 Registration. The Company shall not be
obligated to effect, or take any action to effect, any such registration pursuant to this Section 2.3: 
 (i) in the
circumstances described in either Sections 2.1(b)(iii) or 2.1(b)(v); 
 (ii) if the Initiating Holders, together with the
holders of any other securities of the Company entitled to inclusion in such registration, propose to sell Registrable Securities and such other securities (if any) on Form S-3 at an aggregate price to the public of less than $10,000,000; or

 (iii) if, in a given twelve-month period, the Company has effected two (2) such registrations in such period.

  
 -7-

 (c) Deferral. The provisions of Section 2.1(c) shall apply to any registration
pursuant to this Section 2.3. 
 2.4 Expenses of Registration. All Registration Expenses incurred in connection
with registrations pursuant to Sections 2.1, 2.2 and 2.3 hereof shall be borne by the Company; provided, however, that the Company shall not be required to pay for any expenses of any registration proceeding begun pursuant to Sections
2.1 and 2.3 if the registration request is subsequently withdrawn at the request of (i) the Initiating Holders if the holders of Shares are the Initiating Holders, and (ii) the holders of a majority of the Registrable Securities to be
registered or because a sufficient number of Holders shall have withdrawn so that the minimum offering conditions set forth in Sections 2.1 and 2.3 are no longer satisfied (in which case all participating Holders shall bear such expenses pro rata
among each other based on the number of Registrable Securities requested to be so registered), unless the Holders of a majority of the Registrable Securities and the holders of [two-thirds] of the Shares agree to forfeit their right to a demand
registration pursuant to Section 2.1; and provided, further, however, that if at the time of such withdrawal, the Holders have learned of a material adverse change in the condition, business, or prospects of the Company
from that known to the Holders at the time of their request and have withdrawn the request with reasonable promptness following disclosure by the Company of such material adverse change, then the Holders shall not be required to pay any of such
expenses and shall retain their rights pursuant to Section 2.1 or 2.3 (with such registration proceeding not being counted as a requested registration pursuant to Section 2.1 or 2.3). If the Holders bear the Registration Expenses for any
registration proceeding begun pursuant to Section 2.1 and subsequently withdrawn by the Holders registering shares therein, such registration proceeding shall not be counted as a requested registration pursuant to Section 2.1. All Selling
Expenses relating to securities registered on behalf of the selling Holders shall be borne pro rata by the selling Holders based on the number of Registrable Securities so registered. 

2.5 Registration Procedures. In the case of each registration effected by the Company pursuant to Section 2, the Company
will keep each Holder advised in writing as to the initiation of each registration and as to the completion thereof At its expense, the Company will use its best efforts to: 
 (a) keep such registration effective for a period ending on the earlier of the date which is ninety (90) days from the effective date of the registration statement or such time as the Holder or
Holders have completed the distribution described in the registration statement relating thereto; provided, however, that such 90-day period shall be extended for a period of time equal to the period the Holder refrains from selling any securities
included in such registration at the request of an underwriter of common stock or other securities of the Company. 
 (b)
prepare and file with the Commission such amendments and supplements to such registration statement and the prospectus used in connection with such registration statement as may be necessary to comply with the provisions of the Securities Act with
respect to the disposition of all securities covered by such registration statement for the period set forth in subsection (a) above; 
 (c) furnish such number of prospectuses, including any preliminary prospectuses, and other documents incident thereto, including any amendment of or supplement to the prospectus, as a Holder from time to
time may reasonably request; 

  
 -8-

 (d) use its best efforts to register and qualify the securities covered by such registration
statement under such other securities or Blue Sky laws of such jurisdiction as shall be reasonably requested by the Holders; provided, that the Company shall not be required in connection therewith or as a condition thereto to qualify to do
business or to file a general consent to service of process in any such states or jurisdictions; 
 (e) notify each seller of
Registrable Securities covered by such registration statement at any time when a prospectus relating thereto is required to be delivered under the Securities Act of the happening of any event as a result of which the prospectus included in such
registration statement, as then in effect, includes an untrue statement of a material fact or omits to state a material fact required to be stated therein or necessary to make the statements therein not misleading or incomplete in light of the
circumstances then existing, and following such notification promptly prepare and furnish to such Holder a reasonable number of copies of a supplement to or an amendment of such prospectus as may be necessary so that, as thereafter delivered to the
purchasers of such shares, such prospectus shall not include an untrue statement of a material fact or omit to state a material fact required to be stated therein or necessary to make the statements therein not misleading or incomplete in light of
the circumstances then existing; 
 (f) provide a transfer agent and registrar for all Registrable Securities registered
pursuant to such registration statement and a CUSIP number for all such Registrable Securities, in each case not later than the effective date of such registration; 
 (g) cause all such Registrable Securities registered pursuant hereunder to be listed on each securities exchange on which similar securities issued by the Company are then listed; and 

(h) in connection with any underwritten offering pursuant to a registration statement filed pursuant to this Section 2, enter into
an underwriting agreement in form reasonably necessary to effect the offer and sale of Common Stock, provided such underwriting agreement contains reasonable and customary provisions, and provided further, that each Holder participating in such
underwriting shall also enter into and perform its obligations under such an agreement; and 
 (i) furnish, at the request of
any Holder requesting registration of Registrable Securities pursuant to this Section 2, on the date that such Registrable Securities are delivered to the underwriters for sale in connection with a registration pursuant to this Section 2,
if such securities are being sold through underwriters, or, if such securities are not being sold through underwriters, on the date that the registration statement with respect to such securities becomes effective, (i) an opinion, dated such
date, of the counsel representing the Company for the purposes of such registration, in form and substance as is customarily given to underwriters in an underwritten public offering, addressed to the underwriters, if any, and to the Holders
requesting registration of Registrable Securities and (ii) a letter, dated such date, from the independent certified public accountants of the Company, in form and substance as is customarily given by independent certified public accountants to
underwriters in an underwritten public offering, addressed to the underwriters, if any, and to the Holders requesting registration of Registrable Securities (to the extent the then-applicable standards of professional conduct permit said letter to
be addressed to the Holders). 

  
 -9-

 2.6 Indemnification.

(a) To the extent permitted by law, the Company will indemnify and hold harmless each Holder, each of its officers, directors and
partners, legal counsel, and accountants and each person controlling such Holder within the meaning of Section 15 of the Securities Act, with respect to which registration, qualification, or compliance has been effected pursuant to this
Section 2, and each underwriter, if any, and each person who controls within the meaning of Section 15 of the Securities Act any underwriter, against all expenses, claims, losses, damages, and liabilities (or actions, proceedings, or
settlements in respect thereof) arising out of or based on: (i) any untrue statement (or alleged untrue statement) of a material fact contained or incorporated by reference in any registration statement, prospectus, offering circular, or other
document (including any related registration statement, notification, or the like) or any amendment or supplement thereto, incident to any such registration, qualification, or compliance; (ii) any omission (or alleged omission) to state therein
a material fact required to be stated therein or necessary to make the statements therein, in light of the circumstances in which they were made, not misleading; or (iii) any violation (or alleged violation) by the Company of the Securities
Act, any state securities laws or any rule or regulation thereunder applicable to the Company and relating to action or inaction required of the Company in connection with any offering covered by such registration, qualification, or compliance, and
the Company will reimburse each such Holder, each of its officers, directors, partners, legal counsel, and accountants and each person controlling such Holder, each such underwriter, and each person who controls any such underwriter, for any legal
and any other expenses reasonably incurred in connection with investigating, preparing, defending or settling any such claim, loss, damage, liability, or action, as such expenses are incurred, provided that the Company will not be liable in
any such case to the extent that any such claim, loss, damage, liability, or action arises out of or is based on any untrue statement or omission made in reliance upon and in conformity with written information furnished to the Company by such
Holder, any of such Holder’s officers, directors, partners, legal counsel or accountants, any person controlling such Holder, such underwriter or any person who controls any such underwriter and stated to be specifically for use therein; and
provided further that, the indemnity agreement contained in this Section 2.6(a) shall not apply to amounts paid in settlement of any such loss, claim, damage, liability, or action if such settlement is effected without the consent
of the Company (which consent shall not be unreasonably withheld). 
 (b) To the extent permitted by law, each Holder will, if
Registrable Securities held by such Holder are included in the securities as to which such registration, qualification, or compliance is being effected, indemnify and hold harmless the Company, each of its directors, officers, partners, legal
counsel, and accountants and each underwriter, if any, of the Company’s securities covered by such a registration statement, each person who controls the Company or such underwriter within the meaning of Section 15 of the Securities Act,
each other such Holder, and each of their officers, directors, and partners, and each person controlling such Holder, against all expenses, claims, losses, damages and liabilities (or actions, proceedings or settlements in respect thereof) arising
out of or based on: (i) any untrue statement (or alleged untrue statement) of a material fact contained or incorporated by reference in any such registration statement, prospectus, offering circular, or other document, or (ii) any omission
(or alleged omission) to state therein a material fact required to be stated therein or necessary to make the statements therein not misleading, and will reimburse the Company and such Holders, directors, officers, partners, legal counsel, and
accountants, persons, underwriters, or control persons for any legal or any other expenses reasonably incurred in connection with investigating or defending any such claim, loss, damage, liability, or action, in each case to the extent, but only to
the extent, that such untrue statement (or alleged untrue statement) or omission (or alleged omission) is contained in such registration statement, prospectus, offering circular, or other document in reliance upon and in conformity with written
information furnished to the Company by such Holder and stated to be specifically for use therein; provided, however, that the obligations of such Holder hereunder shall not apply to amounts paid in settlement of any such claims, losses,
damages, or liabilities (or actions in respect thereof) if such settlement is effected without the consent of such Holder (which consent shall not be unreasonably withheld); and provided that in no event shall any indemnity under this
Section 2.6 exceed the gross proceeds from the offering received by such Holder. 

  
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 (c) Each party entitled to indemnification under this Section 2.6 (the
“Indemnified Party”) shall give notice to the party required to provide indemnification (the “Indemnifying Party”) promptly after such Indemnified Party has actual knowledge of any claim as to which indemnity may be
sought, and shall permit the Indemnifying Party to assume the defense of such claim or any litigation resulting therefrom; provided that counsel for the Indemnifying Party, who shall conduct the defense of such claim or any litigation
resulting therefrom, shall be approved by the Indemnified Party (whose approval shall not be unreasonably withheld), and the Indemnified Party may participate in such defense at such party’s expense; provided, further,
however, that an Indemnified Party (together with all other Indemnified Parties that may be represented without conflict by one counsel) shall have the right to retain one separate counsel, with the fees and expenses to be paid by the
Indemnifying Party, if representation of such Indemnified Party by the counsel retained by the Indemnifying Party would be inappropriate due to actual or potential differing interests between such Indemnified Party and any other party represented by
such counsel in such proceeding; and provided further that the failure of any Indemnified Party to give notice as provided herein shall not relieve the Indemnifying Party of its obligations under this Section 2.6, to the extent
such failure is not prejudicial. No Indemnifying Party, in the defense of any such claim or litigation, shall, except with the consent of each Indemnified Party, consent to entry of any judgment or enter into any settlement that does not include as
an unconditional term thereof the giving by the claimant or plaintiff to such Indemnified Party of a release from all liability in respect to such claim or litigation. Each Indemnified Party shall furnish such information regarding itself or the
claim in question as an Indemnifying Party may reasonably request in writing and as shall be reasonably required in connection with defense of such claim and litigation resulting therefrom. 

(d) If the indemnification provided for in this Section 2.6 is held by a court of competent jurisdiction to be unavailable to an
Indemnified Party with respect to any loss, liability, claim, damage, or expense referred to herein, then the Indemnifying Party, in lieu of indemnifying such Indemnified Party hereunder, shall contribute to the amount paid or payable by such
Indemnified Party as a result of such loss, liability, claim, damage, or expense in such proportion as is appropriate to reflect the relative fault of the Indemnifying Party on the one hand and of the Indemnified Party on the other in connection
with the statements or omissions that resulted in such loss, liability, claim, damage, or expense as well as any other relevant equitable considerations; provided, however, that no contribution by any Holder, when combined with any
amounts paid by such Holder pursuant to Section 2.6(b), shall exceed the gross proceeds from the offering received by such Holder. The relative fault of the Indemnifying Party and of the Indemnified Party shall be determined by reference to,
among other things, whether the untrue or alleged untrue statement of a material fact or the omission to state a material fact relates to information supplied by the Indemnifying Party or by the Indemnified Party and the parties’ relative
intent, knowledge, access to information, and opportunity to correct or prevent such statement or omission. The Company and the Holders agree that it would not be just and equitable if contribution pursuant to this Section 2.6 were determined
by pro rata allocation or by any other method of allocation which does not take account of the equitable considerations referred to above. 
 (e) The indemnification and contribution provided for under this Agreement shall be in addition to any other rights to indemnification or contribution that any indemnified party may have pursuant to law
or contract and shall remain in full force and effect regardless of any investigation made by or on behalf of the indemnified party or any officer, director or controlling Person of such indemnified party and shall survive the transfer of
Registrable Securities and the termination or expiration of this Agreement. 

  
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 (f) No indemnifying party shall, except with the consent of the indemnified party, consent
to the entry of any judgment or enter into any settlement that does not include as an unconditional term thereof giving by the claimant or plaintiff to such indemnified party of a release from all liability in respect to such claim or litigation.

 2.7 Information by Holder. Each Holder of Registrable Securities shall furnish to the Company such information
regarding such Holder and the distribution proposed by such Holder as the Company may reasonably request in writing and as shall be reasonably required in connection with any registration, qualification, or compliance referred to in this
Section 2. 
 2.8 Restrictions on Transfer.
 (a) The holder of each certificate representing Registrable Securities by acceptance thereof agrees to comply in all respects with the provisions of this Section 2.8. Each Holder agrees not to make
any sale, assignment, transfer, pledge or other disposition of all or any portion of the Restricted Securities, or any beneficial interest therein, unless and until: 
 (i) the transferee thereof has executed and delivered to the Company the Adoption Agreement, attached hereto as Exhibit C, agreeing in writing for the benefit of the Company and the other Holders
to take and hold such Restricted Securities subject to, and to be bound by, the terms and conditions set forth in this Agreement, including, without limitation, Section 2.6, this Section 2.8 and Section 2.10, and such
transferee’s name is added to Exhibit A or Exhibit B as the case may be; 
 (ii) there is then in effect a
registration statement under the Securities Act covering such proposed disposition and such disposition is made in accordance with such registration statement; and 
 (iii) such Holder shall have given prior written notice to the Company of such Holder’s intention to make such disposition and shall have furnished the Company with a detailed description of the
manner and circumstances of the proposed disposition, and, if requested by the Company, such Holder shall have furnished the Company, at such Holder’s expense, with (1) an opinion of counsel, reasonably satisfactory to the Company, to the
effect that such disposition will not require registration of such Restricted Securities under the Securities Act or (2) a “no action” letter from the Commission to the effect that the transfer of such securities without registration
will not result in a recommendation by the staff of the Commission that action be taken with respect thereto, whereupon the holder of such Restricted Securities shall be entitled to transfer such Restricted Securities in accordance with the terms of
the notice delivered by the Holder to the Company. It is agreed that the Company will not require opinions of counsel or “no action” letters for transactions made pursuant to Rule 144. 

Notwithstanding the provisions of subsections (a)(ii) and (a)(iii) above, no such registration statement or opinion of counsel or
“no action” letter shall be necessary for a transfer by a Holder to any of its Affiliates or by a Holder that is a partnership to a partner of such partnership or a retired partner of such partnership who retires after the date hereof, or
to the estate of any such partner or retired partner or the transfer by gift, will or intestate succession of any partner to his or her spouse or to the siblings, lineal descendants or ancestors of such partner or his or her spouse, if the
prospective transferee agrees in all such instances in writing to be subject to the terms hereof to the same extent as if he or she were an original Holder hereunder. 

  
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 (b) Each certificate representing Registrable Securities shall (unless otherwise permitted
by the provisions of this Agreement) be stamped or otherwise imprinted with a legend substantially similar to the following (in addition to any legend required under applicable state securities laws): 

THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE “ACT”), OR
UNDER THE SECURITIES LAWS OF CERTAIN STATES. THESE SECURITIES MAY NOT BE OFFERED, SOLD OR OTHERWISE TRANSFERRED, PLEDGED OR HYPOTHECATED EXCEPT AS PERMITTED UNDER THE ACT AND APPLICABLE STATE SECURITIES LAWS PURSUANT TO REGISTRATION OR AN EXEMPTION
THEREFROM. THE ISSUER OF THESE SECURITIES MAY REQUIRE AN OPINION OF COUNSEL SATISFACTORY TO THE ISSUER THAT SUCH OFFER, SALE OR TRANSFER, PLEDGE OR HYPOTHECATION OTHERWISE COMPLIES WITH THE ACT AND ANY APPLICABLE STATE SECURITIES LAWS. 

THE SHARES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO (1) RESTRICTIONS ON TRANSFERABILITY AND RESALE, INCLUDING A LOCK-UP PERIOD
OF UP TO 180 DAYS IN THE EVENT OF A PUBLIC OFFERING, AS SET FORTH IN AN INVESTOR RIGHTS AGREEMENT, AND (2) VOTING RESTRICTIONS AS SET FORTH IN A VOTING AGREEMENT AMONG THE COMPANY AND THE ORIGINAL HOLDERS OF THESE SHARES, COPIES OF WHICH MAY BE
OBTAINED AT THE PRINCIPAL OFFICE OF THE COMPANY. 
 The Holders consent to the Company making a notation on its records and
giving instructions to any transfer agent of the Restricted Securities in order to implement the restrictions on transfer established in this Section 2.8. 
 (c) The first legend referring to federal and state securities laws identified in Section 2.8(b) hereof stamped on a certificate evidencing the Restricted Securities and the stock transfer
instructions and record notations with respect to such Restricted Securities shall be removed and the Company shall issue a certificate without such legend to the holder of such Restricted Securities if: (i) such securities are registered under
the Securities Act or (ii) such holder provides the Company with an opinion of counsel reasonably acceptable to the Company to the effect that a public sale or transfer of such securities may be made without registration under the Securities
Act. 

  
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 2.9 Rule 144 Reporting. With a view to making available the benefits of certain
rules and regulations of the Commission that may permit the sale of the Restricted Securities to the public without registration, the Company agrees to use its best efforts to: 

(a) make and keep public information regarding the Company available as those terms are understood and defined in Rule 144 under the
Securities Act, at all times from and after the effective date that the Company becomes subject to the reporting requirements of the Securities Act or the Exchange Act; 
 (b) file with the Commission in a timely manner all reports and other documents required of the Company under the Securities Act and the Exchange Act at any time after it has become subject to such
reporting requirements; and 
 (c) so long as a Holder owns any Restricted Securities, make available to the Holder forthwith
upon written request a written statement by the Company as to its compliance with the reporting requirements of Rule 144 and of any other reporting requirements of the Securities Act and the Exchange Act (at any time after it has become subject to
such reporting requirements), a copy of the most recent annual or quarterly report of the Company, and such other reports and documents so filed as a Holder may reasonably request in availing itself of any rule or regulation of the Commission
allowing a Holder to sell any such securities without registration. 
 2.10 Market Stand-Off Agreement. Each Holder
hereby agrees that such Holder shall not sell or otherwise transfer, make any short sale of, grant any option for the purchase of, or enter into any hedging or similar transaction with the same economic effect as a sale, any Common Stock (or other
securities) of the Company held by such Holder (other than those included in the registration) during the one hundred eighty (180) day period following the effective date of the Company’s Initial Public Offering. The obligations described
in this Section 2.10 shall not apply to a registration relating solely to employee benefit plans on Form S-1 or Form S-8 or similar forms that may be promulgated in the future, or a registration relating solely to a transaction on Form S-4 or
similar forms that may be promulgated in the future. The Company may impose stop-transfer instructions and may stamp each such certificate with the second legend set forth in Section 2.8(b) hereof with respect to the shares of Common Stock (or
other securities) subject to the foregoing restriction until the end of such one hundred eighty (180) day period. Each Holder agrees to execute a market standoff agreement with said underwriters in customary form consistent with the provisions
of this Section 2.10. 
 2.11 Delay of Registration. No Holder shall have any right to take any action to
restrain, enjoin, or otherwise delay any registration as the result of any controversy that might arise with respect to the interpretation or implementation of this Section 2. 

2.12 Transfer or Assignment of Registration Rights. The rights to cause the Company to register securities granted to a
Holder by the Company under this Section 2 may be transferred or assigned by a Holder only to: (a) a transferee or assignee of not less than two percent (2%) of Registrable Securities (as presently constituted and subject to
subsequent adjustments for stock splits, stock dividends, reverse stock splits, and the like); (b) an Affiliate of a Holder or a subsidiary, parent, partner, limited partner, retired partner, member or retired member of a Holder; or
(c) for individual Holders, such Holder’s family member or trust for the benefit of an individual Holder or Holder’s family member; provided that (i) any such transfer or assignment of Registrable Securities is effected in
accordance with the terms of Section 2.8 hereof, and applicable securities laws; (ii) the Company is given written notice prior to said transfer or assignment, stating the name and address of the transferee or assignee and identifying

  
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the securities with respect to which such registration rights are intended to be transferred or assigned; and (iii) the transferee or assignee of such rights assumes in writing the
obligations of such Holder under this Agreement pursuant to the execution and delivery to the Company of the Adoption Agreement, attached hereto as Exhibit C. 
 2.13 Limitations on Subsequent Registration Rights. From and after the date of this Agreement, the Company shall not, without the prior written consent of the Holders holding [two-thirds] of
the outstanding shares of the Registrable Securities held the holders of Shares, or any shares of Common Stock issued upon conversion thereof, enter into any agreement with any holder or prospective holder of any securities of the Company granting
such holder or prospective holder any registration rights. 
 2.14 Termination of Registration Rights. The right of
any Holder to request registration or inclusion in any registration pursuant to Section 2.1, 2.2 or 2.3 shall terminate with respect to such Holder on the earlier of (a) such date, on or after the closing of the Company’s Initial
Public Offering, on which all shares of Registrable Securities held or entitled to be held upon conversion by such Holder may immediately be sold under Rule 144 during any ninety (90)-day period; and (b) five (5) years after the closing of
the Company’s Public Offering. 
 Section 3 

Covenants of the Company 
 The Company hereby covenants and agrees, as follows: 
 3.1 Basic Financial
Information.
 (a) Basic Financial Information. Upon request, the Company will furnish the following reports to each
Investor and Common Holder who owns at least three million (3,000,000) shares of the Company’s Common Stock on an as-converted, fully-diluted basis (a “Significant Holder”): 

(i) as soon as practicable after the end of each fiscal year of the Company, and in any event within ninety (90) days after the end
of each fiscal year of the Company, an audited consolidated balance sheet of the Company and its subsidiaries as at the end of such fiscal year, and audited consolidated statements of income and cash flows of the Company and its subsidiaries, for
such year, prepared in accordance with U.S. generally accepted accounting principles consistently applied, certified by independent public accountants of recognized national standing selected by the Company; and 

(ii) as soon as practicable, and in any event within forty-five (45) days after the end of the first, second, and third quarterly
accounting periods in each fiscal year of the Company, an unaudited consolidated balance sheet of the Company and its subsidiaries as of the end of each such quarterly period, and unaudited consolidated statements of income and cash flows of the
Company and its subsidiaries, for such period, prepared in accordance with U.S. generally accepted accounting principles consistently applied, subject to changes resulting from normal yearend audit adjustments, with the exception that no notes need
be attached to such statements and yearend audit adjustments may not have been made. 

  
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 3.2 Operating Plan and Budget. The Company shall prepare an annual operating
plan and budget (including projected balance sheets and profit and loss and cash flow statements) for this and each upcoming fiscal year presented in a manner consistent with the information provided pursuant to Section 3.1 hereof, and as soon
as practicable upon approval or adoption by the Board, the Company will furnish each Significant Holder with the Company’s budget and operating plan for such fiscal year 
 3.3 Inspection Rights. The Company will afford to each Significant Holder reasonable access during normal business hours (i) to all of the Company’s properties, books and records.
Significant Holders may exercise their rights under this Section 3.2 only for purposes reasonably related to their interests under this Agreement and related agreements (including the ability to make copies and take extracts therefrom), and
(ii) to discuss the Company’s affairs, finances and accounts with its officers. The rights granted pursuant to this Section 3.2 may not be assigned or otherwise conveyed by any Significant Holder or by any subsequent transferee of any
such rights without the prior written consent of the Company. 
 3.4 Confidentiality. An ything in this Agreement to
the contrary notwithstanding, no Holder by reason of this Agreement shall have access to any trade secrets or classified information of the Company. The Company shall not be required to comply with any information rights or inspection rights of
Section 3 in respect of any Holder whom the Board reasonably determines to be a competitor or an officer, employee, director or holder of more than ten percent (10%) of a competitor, nor shall the Company be obligated to disclose any
information which the Board determines in good faith is attorney-client privileged and should not, therefore, be disclosed. The Company shall not be obligated to disclose details of contracts with, or work performed for, specific customers and other
business partners where to do so would violate confidentiality obligations to those parties. Each Holder agrees that it will not use any information received by it pursuant to this Agreement in violation of the Exchange Act or reproduce, disclose or
disseminate such information to any other person (other than its employees, agents or partners having a need to know the contents of such information, and its attorneys), except in connection with the exercise of rights under this Agreement, unless
the Company has made such information available to the public generally. 
 3.5 Accounts and Records. The Company
will keep true records and books of account in which full, true, and correct entries will be made of all dealings or transactions in relation to its business and affairs in accordance with generally accepted accounting principles applied on a
consistent basis. 
 3.6 Independent Accountants. The Company will retain independent public accountants of
recognized national standing (i.e. PricewaterhouseCoopers, KMPG, Deloitte & Touche, Ernst & Young, or their successors, each a “Nationally Recognized Firm”) who shall certify the Company’s financial statements
at the end of each fiscal year. In the event the services of the Nationally Recognized Firm so selected, or any Nationally Recognized Firm hereafter employed by the Company, are terminated, the Company will promptly notify the Significant Holders
and will request the Nationally Recognized Firm whose services are terminated to deliver to the 

  
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Significant Holders a letter from such Nationally Recognized Firm setting forth the reasons for the termination of its services. In its notice to the Significant Holders, the Company shall state
whether the change of accountants was recommended or approved by the Board or any committee thereof In the event of such termination, the Company will promptly thereafter engage another Nationally Recognized Firm. 

3.7 Transactions with Affiliates. The Company shall not, without the approval of the disinterested members of the Board,
engage in any loans, leases, contracts or other transactions with any officer, director, or key employee of the Company, or any member of any such person’s immediate family, including the parents, spouse, children, or other relatives of any
such person, on terms less favorable than the Company would obtain in a transaction with an unrelated party, as determined in good faith by the Board, except pursuant to the Restated Certificate or the ROFR Agreement. 

3.8 Restrictions on Transfer. Unless otherwise approved by the Board, all purchases of shares of Common Stock of the Company
after the date of this Agreement shall be pursuant to a form of agreement which provides: (a) for a right of first refusal in favor of the Company (terminable upon the Company’s Initial Public Offering); (b) that any shares of
unvested Common Stock may not be transferred by such holder (except for certain estate planning transactions); (c) that no shares of Common Stock may be transferred by such holder during the one hundred eighty (180) day period following
the effective date of the Company’s Initial Public Offering; and (d) for no acceleration of vesting of shares of Common Stock unless both (i) control of the Company is transferred and (ii) any repurchase option that relates to
the shares of Common Stock is not assumed by the acquiror in such change of control. 
 3.9 Publicity. The Company
or any Investor shall not use any the other party’s name in any manner, context or format (including reference on or links to websites, press releases, etc.) without the prior approval of such party. 

3.10 Compensation Committee; Executive Compensation. The Company shall maintain a Compensation Committee (the
“Committee”) of the Board of Directors, which shall be composed of any independent directors serving on the Board of Directors, the Sequoia Director, the Francisco Directors and such other directors designated by the Sequoia
Director and the Francisco Directors. The Committee shall be responsible for determining all compensation, including stock options and other stock based awards, for all executives, officers and employees of the Company, excluding newly hired
executives, officers and employees. The existence, composition, and responsibilities of the Committee may not be changed without the consent of the then current members of the Committee. 

3.11 Termination of Covenants. Unless otherwise set forth herein, the covenants set forth in this Section 3 shall
terminate and be of no further force and effect after the closing of the Company’s Public Offering. 

  
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 Section 4  

Right of First Refusal 
 4.1 Right of First Refusal to Significant Holders. The Company hereby grants to each Significant Holder the right of first refusal to purchase its pro rata share of New Securities (as defined
in Section 4.1(a)) which the Company may, from time to time, propose to sell and issue after the date of this Agreement if (A) such New Securities are being offered to the Investors or any of their Affiliates or (B) such New
Securities are being sold to one or more third parties not including the Investors or any of their Affiliates for cash at a pre-money equity valuation that values the common stock (on a fully-diluted basis) at less than $5.61178 (as adjusted for any
stock split, combination of shares, reorganization, recapitalization, reclassification or other similar event). A Significant Holder’s pro rata share, for purposes of this right of first refusal, is equal to the ratio of: (x) the number of
shares of Common Stock owned by such Significant Holder immediately prior to the issuance of New Securities (assuming full conversion of the Shares and exercise of all outstanding convertible securities, rights, options and warrants, directly or
indirectly, into Common Stock held by said Significant Holder) to (y) the total number of shares of Common Stock outstanding immediately prior to the issuance of New Securities (assuming full conversion of the Shares and exercise of all
outstanding convertible securities, rights, options and warrants, directly or indirectly). Each Significant Holder shall have a right of over-allotment such that if any Significant Holder fails to exercise its right hereunder to purchase its pro
rata share of New Securities, the other Significant Holders who exercise their purchase rights hereunder may purchase the non-purchasing Significant Holder(s)’ portion on a pro rata basis (the “Over-Allotment Option”).

 (a) “New Securities” shall mean any capital stock (including Common Stock and/or Preferred Stock) of the
Company whether now authorized or not, and rights, convertible securities, options or warrants to purchase such capital stock, and securities of any type whatsoever that are, or may become, exercisable or convertible into capital stock;
provided that, the term “New Securities” does not include: 
 (i) the Shares and the Conversion Stock;

 (ii) securities issued or issuable to officers, directors, employees of, or consultants to, the Company pursuant to stock
grants, option plans, purchase plans, agreements or other employee stock incentive programs or arrangements approved by the Board, or upon exercise of options or warrants granted to such parties pursuant to any such plan or arrangement; 

(iii) securities issued upon the conversion or exercise of any outstanding convertible or exercisable securities as of this date of this
Agreement; 
 (iv) securities issued or issuable as a dividend or distribution on Preferred Stock of the Company or pursuant to
any event for which adjustment is made pursuant to paragraphs 4(e), 4(f) or 4(g) of the Certificate of Incorporation of the Company; 
 (v) securities issued pursuant to a registered public offering under the Securities Act; 
 (vi) securities issued or issuable pursuant to the bona fide acquisition of another corporation by the Company by merger, purchase of substantially all of the assets or other reorganization whereby the
Company will own not less than a majority of the voting power of the surviving or successor corporation, which acquisition is approved by the Board; 

  
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 (vii) (vii) securities issued or issuable to banks, equipment lessors, other financial
institutions, landlords or other providers of goods or services to the Company pursuant to a debt financing, equipment lease, bank credit arrangement or commercial leasing transaction entered into for primarily non-equity financing purposes, or for
a lease or other commercial arrangement, each as approved by the Board; 
 (viii) securities issued to entities in connection
with joint ventures, development projects or other strategic transactions, if such issuance is approved by the Board; 
 (ix)
securities of the Company which are otherwise excluded by the affirmative unanimous vote of the Board and are not offered to any existing stockholder of the Company; 
 (x) securities issued in connection with Section 3.8 hereto, and securities issued upon the exercise thereof; and 
 (xi) any right, option or warrant to acquire any security convertible into the securities excluded from the definition of New Securities pursuant to subsections (i) through (xi) above.

 (b) In the event the Company proposes to undertake an issuance of New Securities, it shall give each Significant Holder
written notice of its intention, describing the type of New Securities, and their price and the general terms upon which the Company proposes to issue the same. Each Significant Holder shall have twenty (20) days after any such notice is mailed
or delivered to agree to purchase such Significant Holder’s pro rata share of such New Securities and to indicate whether such Significant Holder desires to exercise its Over-Allotment Option for the price and upon the terms specified in the
notice by giving written notice to the Company and stating therein the quantity of New Securities to be purchased. 
 (c) In the
event the Significant Holders fail to exercise fully the right of first refusal and Over-Allotment Option, if any, within said twenty (20) day period (the “Election Period”), the Company shall have ninety (90) days
thereafter to sell or enter into an agreement (pursuant to which the sale of New Securities covered thereby shall be closed, if at all, within thirty (30) days from the date of said agreement) to sell that portion of the New Securities with
respect to which the Significant Holders’ right of first refusal option set forth in this Section 4.1 was not exercised, at a price and upon terms no more favorable to the purchasers thereof than specified in the Company’s notice to
Significant Holders delivered pursuant to Section 4.1(b). In the event the Company has not sold or entered into an agreement within such ninety (90) day period following the Election Period, or sold within such thirty (30)-day period
following the date of said agreement, the Company shall not thereafter issue or sell any New Securities without first again offering such securities to the Significant Holders in the manner provided in this Section 4.1. 

4.2 Termination of Right of First Refusal. The right of first refusal granted under this Agreement shall expire upon, and
shall not be applicable to, the Company’s Public Offering. 

  
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 Section 5 
 Miscellaneous 
 5.1 Amendment. Except as expressly
provided herein, neither this Agreement nor any term hereof may be amended, waived, discharged or terminated other than by a written instrument referencing this Agreement and signed by (i) the Company, and (ii) the Holders of at least a
majority of the outstanding shares of the Registrable Securities (excluding any of such shares that have been sold to the public or pursuant to Rule 144), provided that (i) no such amendment shall impose or increase any liability or obligation
on a Holder without the consent of such Holder, and (ii) no such amendment has a disproportionately adverse effect on any Holder in relation to the other Holder without the consent of such Holder. Any such amendment, waiver, discharge or
termination effected in accordance with this paragraph shall be binding upon each Holder and each future holder of all such securities of Holder.1 
 5.2 Notices. All notices and other communications required or permitted hereunder shall be in writing and shall be mailed by registered or certified mail, postage prepaid, sent by facsimile or
electronic mail or otherwise delivered by hand or by messenger addressed: 
 (a) if to an Investor, at the Investor’s
address, facsimile number or electronic mail address as shown in the Company’s records, as may be updated in accordance with the provisions hereof, with a copy to Kirkland & Ellis LLP, 950 Page Mill Road, Palo Alto, CA 94304, Attn:
Adam Phillips; 
 (b) if to any Holder, at such address, facsimile number or electronic mail address as shown in the
Company’s records, or, until any such holder so furnishes an address, facsimile number or electronic mail address to the Company, then to and at the address of the last holder of such shares for which the Company has contact information in its
records; or 
 (c) if to the Company, one copy should be sent to 3175 Winchester Boulevard Campbell, CA 95008, fax:
(408) 342-1061, Attn: President, or at such other address as the Company shall have furnished to the Investors, with a copy to Wilson Sonsini Goodrich & Rosati, P.C., 650 Page Mill Road, Palo Alto, California 94304, Attn: Steve
Bochner. 
 Each such notice or other communication shall for all purposes of this Agreement be treated as effective or having
been given when delivered if delivered personally, or, if sent by mail, at the earlier of its receipt or 72 hours after the same has been deposited in a regularly maintained receptacle for the deposit of the United States mail, addressed and mailed
as aforesaid or, if sent by facsimile, upon confirmation of facsimile transfer or, if sent by electronic mail, upon confirmation of delivery. 

 

	1 	NTD: Deletion of last sentence in this section of the original IRA to be discussed. 

  
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 5.3 Governing Law. This Agreement shall be governed in all respects by the
internal laws of the State of California as applied to agreements entered into among California residents to be performed entirely within California, without regard to principles of conflicts of law. 

5.4 Successors and Assigns. Except as otherwise provided herein, and subject to the operation of Section 5.14, this
Agreement, and any and all rights, duties and obligations hereunder, shall not be assigned, transferred, delegated or sublicensed by any Holder without the prior written consent of the Company. Any other attempt by a Holder without such permission
to assign, transfer, delegate or sublicense any rights, duties or obligations that arise under this Agreement shall be void. Subject to the foregoing and except as otherwise provided herein, the provisions of this Agreement shall inure to the
benefit of, and be binding upon, the successors, assigns, heirs, executors and administrators of the parties hereto. 

Notwithstanding the foregoing, the parties hereto acknowledge and agree that each of the Investors may transfer the number of Shares it
holds, and assign its rights, duties and obligations hereunder, to an Affiliated fund, and by virtue of this clause the parties hereto shall be deemed to have consented to such transfer and assignment. 

5.5 Entire Agreement. This Agreement and the exhibits hereto constitute the full and entire understanding and agreement
between the parties with regard to the subjects hereof. No party hereto shall be liable or bound to any other party in any manner with regard to the subjects hereof or thereof by any warranties, representations or covenants except as specifically
set forth herein. 
 5.6 Delays or Omissions. Except as expressly provided herein, no delay or omission to exercise
any right, power or remedy accruing to any party to this Agreement upon any breach or default of any other party under this Agreement shall impair any such right, power or remedy of such non-defaulting party, nor shall it be construed to be a waiver
of any such breach or default, or an acquiescence therein, or of or in any similar breach or default thereafter occurring, nor shall any waiver of any single breach or default be deemed a waiver of any other breach or default theretofore or
thereafter occurring. Any waiver, permit, consent or approval of any kind or character on the part of any party of any breach or default under this Agreement, or any waiver on the part of any party of any provisions or conditions of this Agreement,
must be in writing and shall be effective only to the extent specifically set forth in such writing. All remedies, either under this Agreement or by law or otherwise afforded to any party to this Agreement, shall be cumulative and not alternative.

 5.7 Severability. If any provision of this Agreement becomes or is declared by a court of competent jurisdiction
to be illegal, unenforceable or void, portions of such provision, or such provision in its entirety, to the extent necessary, shall be severed from this Agreement, and such court will replace such illegal, void or unenforceable provision of this
Agreement with a valid and enforceable provision that will achieve, to the extent possible, the same economic, business and other purposes of the illegal, void or unenforceable provision. The balance of this Agreement shall be enforceable in
accordance with its terms. 

  
 -21-

 5.8 Title and Subtitles. The titles and subtitles used in this Agreement are
used for convenience only and are not to be considered in construing or interpreting this Agreement. All references in this Agreement to sections, paragraphs and exhibits shall, unless otherwise provided, refer to sections and paragraphs hereof and
exhibits attached hereto. 
 5.9 Counterparts. This Agreement may be executed in any number of counterparts, each of
which shall be enforceable against the parties that execute such counterparts, and all of which together shall constitute one instrument. 
 5.10 Telecopy Execution and Delivery. A facsimile, telecopy or other reproduction of this Agreement may be executed by one or more parties hereto and delivered by such party by facsimile or
any similar electronic transmission device pursuant to which the signature of or on behalf of such party can be seen. Such execution and delivery shall be considered valid, binding and effective for all purposes. At the request of any party hereto,
all parties hereto agree to execute and deliver an original of this Agreement as well as any facsimile, telecopy or other reproduction hereof 
 5.11 Further Assurances. Each party hereto agrees to execute and deliver, by the proper exercise of its corporate, limited liability company, partnership or other powers, all such other and
additional instruments and documents and do all such other acts and things as may be necessary to more fully effectuate this Agreement. 
 5.12 Termination Upon Change of Control. Notwithstanding anything to the contrary herein, the rights of the Company and the Investors under Sections 3 and 4 of this Agreement (excluding any
then-existing obligations) shall terminate upon a Sale of the Company. 
 5.13 Conflict. In the event of any
conflict between the terms of this Agreement and the Restated Certificate or its Bylaws, the terms of the Restated Certificate or its Bylaws, as the case may be, will control. 
 5.14 Aggregation of Stock. All shares of Common Stock and Preferred Stock held or acquired by Affiliated entities or persons or entities under common investment management or control shall be
aggregated together for the purpose of determining the availability of any rights or obligations under this Agreement. 

  
 -22-

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	BARRACUDA NETWORKS, INC.
	a Delaware corporation
		
	By:	 	 /s/ David Faugno

	Name:	 	 David Faugno

	Title:	 	 CFO

  
 [Signature
Page to Investors’ Rights Agreement] 

 
			
	INVESTORS:
	
	SEQUOIA CAPITAL FRANCHISE FUND
	SEQUOIA CAPITAL FRANCHISE PARTNERS
		
	By:	 	SCFF Management, LLC
		 	a Delaware Limited Liability Company
		 	General Partner of Each
		
	By:	 	 /s/ Jim Goetz

	Its:	 	Managing Member
	
	SEQUOIA CAPITAL GROWTH FUND III
	SEQUOIA CAPITAL GROWTH PARTNERS III
	SEQUOIA CAPITAL GROWTH III
	PRINCIPALS FUND
		
	By:	 	SCFF III Management, LLC
		 	a Delaware Limited Liability Company
		 	General Partner of Each
		
	By:	 	 /s/ Jim Goetz

	Its:	 	Managing Member

  
 [Signature
Page to Investors’ Rights Agreement] 

 
			
	INVESTORS:
	
	FRANCISCO PARTNERS, L.P.
		
	By:	 	Francisco Partners GP, LLC
	Its:	 	General Partner
		
	By:	 	 /s/ David Golob

	Its:	 	
	
	FRANCISCO PARTNERS FUND A, L.P.
		
	By:	 	Francisco Partners GP, LLC
	Its:	 	General Partner
		
	By:	 	 /s/ David Golob

	Its:	 	
	
	FRANCISCO PARTNERS III, L.P.
		
	By:	 	Francisco Partners GP III, L.P.
	Its:	 	General Partner
		
	By:	 	Francisco Partners GP III Management, LLC
	Its:	 	General Partner
		
	By:	 	 /s/ David Golob

	Its:	 	
	
	FRANCISCO PARTNERS PARALLEL FUND III, L.P.
		
	By:	 	Francisco Partners GP III, L.P.
	Its:	 	General Partner
		
	By:	 	Francisco Partners GP III Management, LLC
	Its:	 	General Partner
		
	By:	 	 /s/ David Golob

	Its:	 	

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
	
	 /s/ Dean Drako

		
	Name:	 	 Dean M. Drako

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
	
	  

		
	Name:	 	 Dean M. Drako Living Trust

		
	By:	 	 /s/ Dean Drako

		
	Its:	 	  

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
	
	 /s/ Michael Perone

		
	Name:	 	 Michael Perone

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
	
	  

		
	Name:	 	 The Michael Perone 2010 Four Year Grantor Retained Annuity Trust

		
	By:	 	 /s/ Michael Perone

		
	Its:	 	 CMO

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
	
	  

		
	Name:	 	 The Michael Perone 2010 Three Year Grantor Retained Annuity Trust

		
	By:	 	 /s/ Michael Perone

		
	Its:	 	 CMO

  
 [Signature
Page to Investors’ Rights Agreement] 

  

			
	IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement effective as of the day and year first above written.
	
	COMMON HOLDER
		
	By:	 	 /s/ Zachary Levow

		
	Name:	 	 Zachary Levow

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
		
	By:	 	 /s/ Zachary Levow

		
	Name:	 	 The Zachary Levow 2010 Grantor Retained Annuity Trust

		
	By:	 	 /s/ Zachary Levow

		
	Its:	 	  

  
 [Signature
Page to Investors’ Rights Agreement] 

 IN WITNESS WHEREOF, the parties hereto have executed this Investors’ Rights Agreement
effective as of the day and year first above written. 
  

			
	COMMON HOLDER
		
	By:	 	 /s/ Holly Levow

		
	Name:	 	 The Holly Levow 2010 Grantor Retained Annuity Trust

		
	By:	 	 Holly Levow

		
	Its:	 	  

  
 [Signature
Page to Investors’ Rights Agreement] 

 EXHIBIT A 

INVESTORS 
 Sequoia
Capital Growth Fund III 
 Sequoia Capital Franchise Fund 
 Sequoia Capital Franchise Partners 
 Sequoia Capital Growth III Principals Fund 

Sequoia Capital Growth Partners III 
 Francisco
Partners, L.P. 
 Francisco Partners Fund A, L.P. 
 Francisco Partners III, L. P. 
 Francisco Partners Parallel Fund III, L.P. 

 EXHIBIT B 

COMMON HOLDERS 
 Dean M.
Drako 
 Dean M. Drako Living Trust 

Michael Perone 
 The Michael Perone 2010 Four
Year Grantor Retained Annuity Trust 
 The Michael Perone 2010 Three Year Grantor Retained Annuity Trust 

Zachary Levow 
 The Zach Levow 2010 Grantor
Retained Annuity Trust 
 The Holly Levow 2010 Grantor Retained Annuity Trust 

 EXHIBIT C 

ADOPTION AGREEMENT 
 This Adoption Agreement (“Adoption Agreement”) is executed by the undersigned (the “Transferee”) pursuant to the terms of that certain Amended and Restated
Investors Rights Agreement dated as of             , 2012 (the “Agreement”) by and among Barracuda Networks, Inc. (the “Company”), the Investors (as
defined therein) and the Common Holders (as defined therein). Capitalized terms used but not defined herein shall have the respective meanings ascribed to such terms in the Agreement. By the execution of this Adoption Agreement, the Transferee
agrees as follows: 
 Acknowledgment. Transferee acknowledges that Transferee is acquiring shares of the [Series A
Preferred Stock/Series B Preferred Stock/Common Stock] of the Company (the “Stock”), subject to the terms and conditions of the Agreement. 
 Agreement. Transferee: (i) agrees that the Stock acquired by Transferee shall be bound by and subject to the terms of the Agreement as a [Series A Investor/Series B Investor/Common Holder];
and (ii) hereby adopts the Agreement with the same force and effect as if Transferee were originally a Party thereto. 

Notice. Any notice required or permitted by the Agreement shall be given to Transferee at the address listed beneath
Transferee’s signature below. 
 EXECUTED AND DATED this      day of
        ,         . 
  

			
	TRANSFEREE:
		
	By:	 	  

		 	Name and Title
		
	Address:	 	  

	
	  

		
	Fax:	 	  

 Accepted and Agreed: 
  

			
	COMPANY:
	
	BARRACUDA NETWORKS, INC.
		
	By:	 	  

		
	Name:	 	  

		
	Title:

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