Document:

Exhibit 10.1

Exhibit 10.1

Execution Version

$770,000,000

CREDIT AGREEMENT

among

VERINT SYSTEMS INC.,

and

THE SUBSIDIARY BORROWERS

REFERRED TO HEREIN

as Borrowers,

The Several Lenders

from Time to Time Parties Hereto,

CREDIT SUISSE SECURITIES (USA) LLC,

RBC CAPITAL MARKETS,

DEUTSCHE BANK SECURITIES INC.

and

HSBC SECURITIES (USA) INC.,

as Joint Lead Arrangers and Joint Bookrunners,

RBC CAPITAL MARKETS,

as Syndication Agent,

DEUTSCHE BANK SECURITIES INC.

and

HSBC BANK USA, N.A.,

as Co-Documentation Agents,

and

CREDIT SUISSE AG,

as Administrative Agent and Collateral Agent

Dated as of April 29, 2011

 

 

 

TABLE OF CONTENTS

	 	 	 	 	 
	 	 	Page	 
	 
	ARTICLE 1

Definitions
	 	 	 	 
	 
	 	 	 	 
	Section 1.01. Defined Terms
	 	 	1	 
	Section 1.02. Other Definitional Provisions
	 	 	30	 
	Section 1.03. Accounting Changes
	 	 	31	 
	 
	 	 	 	 
	ARTICLE 2

Amount and Terms of Commitments
	 	 	 	 
	 
	 	 	 	 
	Section 2.01. Term Loan Commitments
	 	 	31	 
	Section 2.02. Procedure for Term Loan Borrowing
	 	 	31	 
	Section 2.03. Repayment of Term Loans
	 	 	32	 
	Section 2.04. Revolving Credit Commitments
	 	 	32	 
	Section 2.05. Procedure for Revolving Credit Borrowing
	 	 	32	 
	Section 2.06. Repayment of Loans; Evidence of Debt
	 	 	33	 
	Section 2.07. Fees
	 	 	34	 
	Section 2.08. Termination or Reduction of Revolving Credit Commitments
	 	 	34	 
	Section 2.09. Optional Prepayments
	 	 	34	 
	Section 2.10. Mandatory Prepayments
	 	 	35	 
	Section 2.11. Conversion and Continuation Options
	 	 	38	 
	Section 2.12. Minimum Amounts and Maximum Number of Eurodollar Tranches
	 	 	38	 
	Section 2.13. Interest Rates and Payment Dates
	 	 	39	 
	Section 2.14. Computation of Interest and Fees
	 	 	39	 
	Section 2.15. Inability To Determine Interest Rate
	 	 	40	 
	Section 2.16. Pro Rata Treatment and Payments
	 	 	40	 
	Section 2.17. Requirements of Law
	 	 	42	 
	Section 2.18. Taxes
	 	 	44	 
	Section 2.19. Indemnity
	 	 	46	 
	Section 2.20. Illegality
	 	 	47	 
	Section 2.21. Change of Lending Office
	 	 	47	 
	Section 2.22. Incremental Credit Extensions
	 	 	47	 
	Section 2.23. Additional Loan Parties
	 	 	49	 
	Section 2.24. Cash Collateral
	 	 	52	 
	Section 2.25. Defaulting Lenders
	 	 	53	 

 

i

 

	 	 	 	 	 
	 	 	Page	 
	 
	 	 	 	 
	ARTICLE 3

Letters of Credit
	 	 	 	 
	 
	 	 	 	 
	Section 3.01. L/C Commitment
	 	 	55	 
	Section 3.02. Procedure for Issuance of Letter of Credit
	 	 	56	 
	Section 3.03. Fees and Other Charges
	 	 	56	 
	Section 3.04. L/C Participations
	 	 	57	 
	Section 3.05. Reimbursement Obligation of the Borrowers
	 	 	58	 
	Section 3.06. Obligations Absolute
	 	 	58	 
	Section 3.07. Letter of Credit Payments
	 	 	60	 
	Section 3.08. Applications
	 	 	60	 
	Section 3.09. Resignation
	 	 	60	 
	Section 3.10. Additional Issuing Lenders
	 	 	60	 
	 
	 	 	 	 
	ARTICLE 4

Representations and Warranties
	 	 	 	 
	 
	 	 	 	 
	Section 4.01. Financial Condition
	 	 	61	 
	Section 4.02. No Change
	 	 	61	 
	Section 4.03. Corporate Existence; Compliance with Law
	 	 	62	 
	Section 4.04. Corporate Power; Authorization; Enforceable Obligations
	 	 	62	 
	Section 4.05. No Legal Bar
	 	 	62	 
	Section 4.06. No Material Litigation
	 	 	63	 
	Section 4.07. No Default
	 	 	63	 
	Section 4.08. Ownership of Property; Liens
	 	 	63	 
	Section 4.09. Intellectual Property
	 	 	63	 
	Section 4.10. Taxes
	 	 	63	 
	Section 4.11. Federal Regulations
	 	 	64	 
	Section 4.12. Labor Matters
	 	 	64	 
	Section 4.13. ERISA
	 	 	64	 
	Section 4.14. Investment Company Act
	 	 	64	 
	Section 4.15. Subsidiaries
	 	 	65	 
	Section 4.16. Environmental Matters
	 	 	65	 
	Section 4.17. Accuracy of Information, Etc
	 	 	66	 
	Section 4.18. Security Documents
	 	 	66	 
	Section 4.19. Solvency
	 	 	67	 
	Section 4.20. Sanctioned Persons
	 	 	67	 
	Section 4.21. Foreign Corrupt Practices Act
	 	 	68	 
	Section 4.22. Insurance
	 	 	68	 
	Section 4.23. Use of Proceeds
	 	 	68	 
	 
	 	 	 	 
	ARTICLE 5

Conditions Precedent
	 	 	 	 
	 
	 	 	 	 
	Section 5.01. Conditions to Initial Extension of Credit
	 	 	68	 
	Section 5.02. Conditions to each Extension of Credit
	 	 	71	 

 

ii

 

	 	 	 	 	 
	 	 	Page	 
	 
	 	 	 	 
	ARTICLE 6

Affirmative Covenants
	 	 	 	 
	 
	 	 	 	 
	Section 6.01. Financial Statements
	 	 	72	 
	Section 6.02. Certificates; Other Information
	 	 	72	 
	Section 6.03. Payment of Taxes
	 	 	73	 
	Section 6.04. Conduct of Business and Maintenance of Existence; Compliance
	 	 	73	 
	Section 6.05. Maintenance of Property; Insurance
	 	 	75	 
	Section 6.06. Inspection of Property; Books and Records; Discussions; Maintenance
of Ratings
	 	 	75	 
	Section 6.07. Notices
	 	 	75	 
	Section 6.08. Additional Collateral, Etc
	 	 	76	 
	Section 6.09. Further Assurances
	 	 	79	 
	Section 6.10. Use of Proceeds
	 	 	79	 
	 
	 	 	 	 
	ARTICLE 7

Negative Covenants
	 	 	 	 
	 
	 	 	 	 
	Section 7.01. Consolidated Leverage Ratio
	 	 	79	 
	Section 7.02. Limitation on Indebtedness
	 	 	80	 
	Section 7.03. Limitation on Liens
	 	 	81	 
	Section 7.04. Limitation on Fundamental Changes
	 	 	83	 
	Section 7.05. Limitation on Disposition of Property
	 	 	84	 
	Section 7.06. Limitation on Restricted Payments
	 	 	85	 
	Section 7.07. Limitation on Investments
	 	 	86	 
	Section 7.08. Limitation on Optional Payments and Modifications of Debt Instruments, Etc
	 	 	87	 
	Section 7.09. Limitation on Transactions with Affiliates
	 	 	88	 
	Section 7.10. Limitation on Sales and Leasebacks
	 	 	88	 
	Section 7.11. Limitation on Changes in Fiscal Periods
	 	 	88	 
	Section 7.12. Limitation on Negative Pledge Clauses
	 	 	88	 
	Section 7.13. Limitation on Restrictions on Subsidiary Distributions
	 	 	89	 
	Section 7.14. Limitation on Lines of Business
	 	 	89	 
	Section 7.15. Limitation on Hedge Agreements
	 	 	89	 
	 
	 	 	 	 
	ARTICLE 8

Events of Default
	 	 	 	 
	 
	 	 	 	 
	ARTICLE 9

The Administrative Agent and the Collateral Agent
	 	 	 	 
	 
	 	 	 	 
	ARTICLE 10

Miscellaneous
	 	 	 	 
	 
	 	 	 	 
	Section 10.01. Amendments and Waivers
	 	 	95	 
	Section 10.02. Notices
	 	 	98	 
	Section 10.03. No Waiver; Cumulative Remedies
	 	 	101	 

 

iii

 

	 	 	 	 	 
	 	 	Page	 
	 
	 	 	 	 
	Section 10.04. Survival of Agreement
	 	 	101	 
	Section 10.05. Payment of Expenses; Indemnity
	 	 	102	 
	Section 10.06. Successors and Assigns; Participations and Assignments
	 	 	104	 
	Section 10.07. Adjustments; Set Off
	 	 	110	 
	Section 10.08. Counterparts
	 	 	111	 
	Section 10.09. Severability
	 	 	111	 
	Section 10.10. Integration
	 	 	112	 
	Section 10.11. GOVERNING LAW
	 	 	112	 
	Section 10.12. Submission to Jurisdiction; Waivers
	 	 	112	 
	Section 10.13. Judgment Currency
	 	 	113	 
	Section 10.14. Acknowledgments
	 	 	113	 
	Section 10.15. Confidentiality
	 	 	114	 
	Section 10.16. Release of Collateral and Guarantee Obligations
	 	 	114	 
	Section 10.17. WAIVERS OF JURY TRIAL
	 	 	115	 
	Section 10.18. USA PATRIOT Act Notice
	 	 	115	 
	Section 10.19. Replacement Lenders
	 	 	116	 
	Section 10.20. Headings
	 	 	117	 
	Section 10.21. Lender Action
	 	 	117	 
	Section 10.22. Interest Rate Limitation
	 	 	117	 

 

iv

 

ANNEXES:

	 	 	 
	A

	 	Commitments

SCHEDULES:

	 	 	 
	1.01A

	 	Excluded Foreign Subsidiaries
	1.01B

	 	Excluded Domestic Subsidiaries
	1.01C

	 	Threshold Amount
	4.04

	 	Consents, Authorizations, Filings and Notices
	4.06

	 	Litigation
	4.09

	 	Intellectual Property
	4.15(a)

	 	Subsidiaries
	4.15(b)

	 	Rights in Capital Stock
	4.18(a)

	 	UCC Filing Jurisdictions
	4.18(c)

	 	Real Property
	7.02(d)

	 	Existing Indebtedness
	7.03(f)

	 	Existing Liens

EXHIBITS:

	 	 	 
	A

	 	Form of Guarantee and Collateral Agreement
	B

	 	Form of Compliance Certificate
	C

	 	Form of Closing Certificate
	D

	 	Form of Assignment and Acceptance
	E

	 	Form of Legal Opinion of Jones Day, counsel to the Company and its Subsidiaries
	F-1

	 	Form of Term Note
	F-2

	 	Form of Revolving Credit Note
	G-1

	 	Form of Exemption Certificate (For Non-US Lenders That Are Not Partnerships)
	G-2

	 	Form of Exemption Certificate (For Non-US Lenders That Are Partnerships)
	H

	 	Form of Borrowing Notice
	I

	 	Form of Affiliate Subordination Agreement
	J

	 	Auction Procedures
	K

	 	Subsidiary Borrower Request and Assumption Agreement
	L

	 	Subsidiary Borrower Notice

 

v

 

CREDIT AGREEMENT, dated as of April 29, 2011, among VERINT SYSTEMS INC., a Delaware
corporation (the “Company”), the SUBSIDIARY BORROWERS from time to time parties to this Agreement,
the several banks and other financial institutions or entities from time to time parties to this
Agreement (the “Lenders”), and CREDIT SUISSE AG, as administrative agent (in such capacity,
including any successor thereto, the “Administrative Agent”) and as collateral agent (in such
capacity, including any successor thereto, the “Collateral Agent”) for the Lenders.

The parties hereto hereby agree as follows:

ARTICLE 1

Definitions

Section 1.01. Defined Terms. As used in this Agreement, the terms listed in this Section
1.01 shall have the respective meanings set forth in this Section 1.01.

“Accounting Change”: as defined in Section 1.03.

“Additional Lender”: as defined in Section 2.22(c).

“Adjusted LIBO Rate”: with respect to any Eurodollar Borrowing for any Interest Period, an
interest rate per annum equal to the greater of (a) 1.25% per annum and (b) the product of (i) the
LIBO Rate in effect for such Interest Period and (ii) Statutory Reserves.

“Administrative Agent”: as defined in the preamble hereto.

“Administrative Questionnaire” shall mean an Administrative Questionnaire in a form supplied
by the Administrative Agent.

“Affiliate”: as to any Person, any other Person that, directly or indirectly, is in control
of, is controlled by, or is under common control with, such Person. For purposes of this
definition, “control” of a Person means the power, directly or indirectly, either to (a) vote 10%
or more of the securities having ordinary voting power for the election of directors (or persons
performing similar functions) of such Person or (b) direct or cause the direction of the management
and policies of such Person, whether by contract or otherwise.

“Affiliate Subordination Agreement”: an Affiliate Subordination Agreement substantially in
the form of Exhibit I pursuant to which intercompany obligations and advances owed by any Loan
Party to a non-Loan Party are subordinated to the Obligations.

“Agents”: the collective reference to the Administrative Agent, the Collateral Agent, the
Co-Documentation Agents, the Joint Bookrunners, the Joint Lead Arrangers and the Syndication Agent.

 

 

 

“Aggregate Exposure”: with respect to any Lender at any time, an amount equal to (a) until
the Closing Date, the aggregate amount of such Lender’s Commitments at such time and (b)
thereafter, the sum of (i) the aggregate then unpaid principal amount of such Lender’s Term Loans
and (ii) the amount of such Lender’s Revolving Credit Commitment then in effect or, if the
Revolving Credit Commitments have been terminated, the amount of such Lender’s Revolving Extensions
of Credit then outstanding.

“Aggregate Exposure Percentage”: with respect to any Lender at any time, the ratio (expressed
as a percentage) of such Lender’s Aggregate Exposure at such time to the sum of the Aggregate
Exposures of all Lenders at such time.

“Agreement”: this Credit Agreement, as amended, supplemented or otherwise modified from time
to time.

“Applicable Margin”: for each Type of Loan for any day, the rate per annum, based upon the
Pricing Level as set forth below as determined on such day:

	 	 	 	 	 	 	 	 	 
	Pricing	 	Eurodollar	 	 	 	 
	Level	 	Loan	 	 	Base Rate Loan	 
	1
	 	 	3.00	%	 	 	2.00	%
	2
	 	 	3.25	%	 	 	2.25	%

Pricing Level 1 shall apply if, as of any day, no Event of Default shall have occurred and be
continuing and the Corporate Rating by S&P is BB- (stable outlook) or better and by Moody’s is Ba3
(stable outlook) or better. Pricing Level 2 shall apply if, as of any day, Pricing Level 1 does not
apply.

Initially, the Applicable Margin shall be determined based upon the Corporate Ratings specified in
the certificate delivered pursuant to Section 5.01(q). Thereafter, each change in the Applicable
Margin resulting from a publicly announced change in the Corporate Ratings shall be effective, in
the case of an upgrade, commencing on the date of delivery by the Company to the Administrative
Agent of notice thereof pursuant to Section 6.07(e) and, in the case of a downgrade, commencing on
the date of the public announcement thereof.

“Application”: an application or letter of credit issuance request, in such customary form as
the Issuing Lender may reasonably specify from time to time, requesting the Issuing Lender to issue
a Letter of Credit.

“Asset Sale”: any Disposition of Property or series of related Dispositions of Property
(excluding any such Disposition permitted by Section 7.05 other than Dispositions made pursuant to
paragraphs (g), (h) or (i) thereof) which yields gross proceeds to the Company or any of its
Subsidiaries (valued at the initial principal amount thereof in the case of non-cash proceeds
consisting of notes or other debt securities and valued at fair market value in the case of other
non-cash proceeds) in excess of $3,000,000.

“Assignee”: as defined in Section 10.06(c).

 

2

 

“Assignment and Acceptance”: as defined in Section 10.06(c).

“Assignor”: as defined in Section 10.06(c).

“Authorized Amount”: $25,000,000; provided that the Company may increase the Authorized
Amount from time to time upon written notice to the Administrative Agent, which increase shall take
effect upon the delivery to the Administrative Agent of (x) certified resolutions of the board of
directors of the Company authorizing the incurrence of extensions of credit resulting in Total
Revolving Extensions of Credit up to a specified amount, which specified amount shall be the new
“Authorized Amount” and (y) an opinion of counsel reasonably satisfactory to the Administrative
Agent, from counsel reasonably satisfactory to the Administrative Agent, as to due power, authority
and authorization of the Company to obtain Total Revolving Extensions of Credit up to such new
“Authorized Amount”.

“Available Revolving Credit Commitment”: with respect to any Revolving Credit Lender at any
time, an amount equal to the excess, if any, of (a) such Lender’s Revolving Credit Commitment then
in effect over (b) such Lender’s Revolving Extensions of Credit then outstanding.

“Base Rate”: for any day, a rate per annum equal to the greatest of (a) the Prime Rate in
effect on such day, (b) the Federal Funds Effective Rate in effect on such day plus 1/2 of 1% and
(c) the Adjusted LIBO Rate for a one month Interest Period on such day (or if such day is not a
Business Day, the immediately preceding Business Day) plus 1.00%; provided that, for the avoidance
of doubt, the Adjusted LIBO Rate for any day shall be based on the rate determined on such day at
approximately 11 a.m. (London time) by reference to the British Bankers’ Association Interest
Settlement Rates for deposits in Dollars (as set forth by any service selected by the
Administrative Agent that has been nominated by the British Bankers’ Association as an authorized
vendor for the purpose of displaying such rates). If the Administrative Agent shall have determined
(which determination shall be conclusive absent manifest error) that it is unable to ascertain the
Federal Funds Effective Rate for any reason, including the inability or failure of the
Administrative Agent to obtain sufficient quotations in accordance with the terms of the definition
thereof, the Base Rate shall be determined without regard to clause (b) of the preceding sentence
until the circumstances giving rise to such inability no longer exist. Any change in the Base Rate
due to a change in the Prime Rate, the Federal Funds Effective Rate or the Adjusted LIBO Rate shall
be effective on the effective date of such change in the Prime Rate, the Federal Funds Effective
Rate or the Adjusted LIBO Rate, as the case may be.

“Base Rate Loans”: Loans for which the applicable rate of interest is based upon the Base
Rate.

“Benefitted Lender”: as defined in Section 10.07.

“Board”: the Board of Governors of the Federal Reserve System of the United States (or any
successor).

 

3

 

“Borrower”: the Company or any Subsidiary Borrower, as the context may require, and
“Borrowers” means all of the foregoing. When used in relation to any Loan or Letter of Credit,
references to “the Borrower” are to the particular Borrower to which such Loan is or is to be made
or at whose request such Letter of Credit is or is to be issued.

“Borrowing Date”: any Business Day specified by the Borrower as a date on which the Borrower
requests the relevant Lenders to make Loans hereunder.

“Borrowing Notice”: with respect to any request for borrowing of Loans hereunder, a notice
from a Borrower, substantially in the form of, and containing the information prescribed by,
Exhibit H, delivered to the Administrative Agent, or in such other form as shall be reasonably
acceptable to the Administrative Agent.

“Business Day”: (a) for all purposes other than as covered by clause (b) below, a day other
than a Saturday, Sunday or other day on which commercial banks in New York City are authorized or
required by law to close and (b) with respect to all notices and determinations in connection with,
and payments of principal and interest on, Eurodollar Loans, any day which is a Business Day
described in clause (a) and which is also a day for trading by and between banks in Dollar deposits
in the interbank eurodollar market; provided that April 29, 2011 shall be deemed to be a Business
Day for all purposes hereunder, and any Term Loans made on such date may be Eurodollar Loans.

“Capital Expenditures”: for any period, (a) the acquisition, construction, and additions to
property, plant and equipment and other capital expenditures (including capitalized software) of
the Company and its consolidated Subsidiaries that are (or should be) set forth in a consolidated
statement of cash flows of the Company for such period prepared in accordance with GAAP and (b)
Capital Lease Obligations incurred by the Company and its consolidated Subsidiaries during such
period.

“Capital Lease Obligations”: with respect to any Person, the obligations of such Person to
pay rent or other amounts under any lease of (or other arrangement conveying the right to use) real
or personal property, or a combination thereof, which obligations are required to be classified and
accounted for as capital leases on a balance sheet of such Person under GAAP; and, for the purposes
of this Agreement, the amount of such obligations at any time shall be the capitalized amount
thereof at such time determined in accordance with GAAP.

“Capital Stock”: any and all shares, interests, participations or other equivalents (however
designated) of capital stock of a corporation, any and all equivalent ownership interests in a
Person (other than a corporation) and any and all warrants, rights or options to purchase or
otherwise acquire any of the foregoing.

“Cash Collateralize”: to pledge and deposit with or deliver to the Collateral Agent, for the
benefit of one or more of the Issuing Lenders or Lenders, as collateral for L/C Obligations or
obligations of Lenders to fund participations in respect of L/C Obligations, cash or deposit
account balances or, if the Administrative Agent and each applicable Issuing Lender shall agree in
their sole discretion, other credit support, in each case pursuant to documentation in form and
substance satisfactory to the Administrative Agent and each applicable Issuing Lender. “Cash
Collateral” shall have a meaning correlative to the foregoing and shall include the proceeds of
such cash collateral and other credit support.

 

4

 

“Cash Equivalents”: (i) with respect to the Company or any of its Subsidiaries, (a)
marketable direct obligations issued by, or unconditionally guaranteed by, the United States
government or issued by any agency thereof and backed by the full faith and credit of the United
States, in each case maturing within one year from the date of acquisition; (b) certificates of
deposit, time deposits, eurodollar time deposits or overnight bank deposits having maturities of
one year or less from the date of acquisition issued by any Revolving Credit Lender or by any
domestic office of any commercial bank organized under the laws of the United States of America or
any state thereof having combined capital and surplus of not less than $500,000,000; (c) commercial
paper of an issuer rated at least A-2 by S&P or P-2 by Moody’s, or carrying an equivalent rating by
a nationally recognized rating agency, if both of the two named rating agencies cease publishing
ratings of commercial paper issuers generally, and maturing within one year from the date of
acquisition; (d) fully collateralized repurchase obligations of any Revolving Credit Lender or of
any commercial bank satisfying the requirements of clause (b) of this definition, having a term of
not more than 30 days with respect to securities issued or fully guaranteed or insured by the
United States government; (e) securities with maturities of one year or less from the date of
acquisition issued or fully guaranteed by any state, commonwealth or territory of the United
States, by any political subdivision or taxing authority of any such state, commonwealth or
territory or by any foreign government, the securities of which state, commonwealth, territory,
political subdivision, taxing authority or foreign government (as the case may be) are rated at
least A by S&P or A by Moody’s or carrying an equivalent rating by a nationally recognized rating
agency, if both of the two named rating agencies cease publishing ratings of such securities
generally; (f) securities with maturities of one year or less from the date of acquisition backed
by standby letters of credit issued by any Revolving Credit Lender or any commercial bank
satisfying the requirements of clause (b) of this definition; and (g) shares of money market mutual
or similar funds which invest exclusively in assets satisfying the requirements of clauses (a)
through (f) of this definition; and (ii) with respect to any Foreign Subsidiaries, the approximate
equivalent of any of clauses (i)(a) through (g) above, in each case, by reference to such Foreign
Subsidiary’s jurisdiction of organization or any jurisdiction(s) where such Foreign Subsidiary is
engaged in material operations.

“Cash Management Agreement”: any agreement to provide cash management services, including
treasury, depositary, overdraft, credit, purchasing or debit card, electronic funds transfer and
other cash management arrangements to any Loan Party.

“Cash Management Bank”: with respect to any Cash Management Agreement, any counterparty
thereto that, (i) at the time such Cash Management Agreement was entered into, was a Lender or an
Affiliate of a Lender or of the Administrative Agent or the Collateral Agent, or (ii) was, as of
the Closing Date, a Lender or an Affiliate of a Lender and a party to a Cash Management Agreement.

 

5

 

“Change of Control”: the occurrence of any of the following events: (a) any “person” or
“group” (as such terms are used in Sections 13(d) and 14(d) of the Exchange Act as in effect
on the date hereof), other than Parent and its Affiliates, shall become, or obtain rights
(whether by means of warrants, options or the like) to become, the “beneficial owner” (as defined
in Rules 13(d)-3 and 13(d)-5 under the Exchange Act as in effect on the date hereof), directly or
indirectly, of more than 50% of the outstanding common stock of the Company; (b) the board of
directors of the Company shall cease to consist of a majority of Continuing Directors or (c) any
change in control (or similar event, however denominated) with respect to the Company or any other
Loan Party shall occur under and as defined in any indenture or agreement in respect of
Indebtedness in excess of the Threshold Amount to which the Company or such other Loan Party is a
party.

“Change in Law”: (a) the adoption or taking effect of any law, rule or regulation after the
date of this Agreement, (b) any change in any law, rule, regulation or treaty or in the
administration, interpretation or application thereof by any Governmental Authority after the date
of this Agreement, (c) the making or issuance of any request, rule, guideline or directive (whether
or not having the force of law) by any Governmental Authority after the date of this Agreement or
(d) compliance by any Lender or any Issuing Lender (or, for purposes of Section 2.17, by any
lending office of such Lender or by such Lender’s or such Issuing Lender’s holding company, if any)
with any request, guideline or directive (whether or not having the force of law) of any
Governmental Authority first made or issued after the date of this Agreement; provided that
notwithstanding anything herein to the contrary, (x) the Dodd-Frank Wall Street Reform and Consumer
Protection Act and all requests, rules, guidelines or directives thereunder or issued in connection
therewith by any Governmental Authority and (y) all requests, rules, guidelines or directives
promulgated by the Bank for International Settlements, the Basel Committee on Banking Supervision
(or any successor or similar authority) or United States regulatory authorities, in each case
pursuant to Basel III, shall in each case be deemed to be a “Change in Law”, regardless of the date
enacted, adopted or issued.

“Closing Date”: April 29, 2011.

“Code”: the Internal Revenue Code of 1986, as amended from time to time.

“Co-Documentation Agent”: each of Deutsche Bank Securities Inc. and HSBC Bank USA, N.A., in
each case, in its capacity as co-documentation agent hereunder.

“Collateral”: all Property of the Loan Parties, now owned or hereafter acquired, upon which a
Lien is purported to be created by any Security Document.

“Collateral Agent”: as defined in the preamble hereto.

“Commitment”: with respect to any Lender, each of the Term Loan Commitment and the Revolving
Credit Commitment of such Lender.

“Commitment Fee Rate”: 0.50% per annum.

“Commonly Controlled Entity”: an entity, whether or not incorporated, that is under common
control with the Company within the meaning of Section 4001 of ERISA or is part of a group that
includes the Company and that is treated as a single employer under Section 414 of the Code.

 

6

 

“Company”: as defined in the preamble hereto.

“Company Historical Financial Statements”: the Company’s audited consolidated balance sheets,
income statements, results of operations and statements of cash flows, as of and for the fiscal
years ended January 31, 2009, January 31, 2010 and January 31, 2011.

“Company Notice”: as defined in Section 6.08(b).

“Compliance Certificate”: a certificate duly executed by a Responsible Officer, substantially
in the form of Exhibit B, or in such other form as is reasonably acceptable to the Administrative
Agent.

“Confidential Information Memorandum”: the Confidential Information Memorandum dated April
2011 and furnished to the initial Lenders in connection with the syndication of the Facilities.

“Consolidated Current Assets”: of any Person at any date, all amounts (other than cash and
Cash Equivalents) that would, in conformity with GAAP, be set forth opposite the caption “total
current assets” (or any like caption) on a consolidated balance sheet of such Person and its
Subsidiaries at such date.

“Consolidated Current Liabilities”: of any Person at any date, all amounts that would, in
conformity with GAAP, be set forth opposite the caption “total current liabilities” (or any like
caption) on a consolidated balance sheet of such Person and its Subsidiaries at such date, but
excluding, with respect to the Company, (a) the current portion of any Funded Debt of the Company
and its Subsidiaries and (b), without duplication, all Indebtedness consisting of Revolving Credit
Loans, to the extent otherwise included therein.

“Consolidated EBITDA”: of any Person for any period, Consolidated Net Income of such Person
and its Subsidiaries for such period plus, without duplication and to the extent reflected as a
charge in the statement of such Consolidated Net Income for such period, the sum of (a) income tax
expense, (b) interest expense of such Person and its Subsidiaries, amortization or writeoff of debt
discount and debt issuance costs and commissions, discounts and other fees and charges associated
with Indebtedness (including the Loans), (c) depreciation and amortization expense, (d)
amortization of intangibles (including, but not limited to, goodwill), (e) losses relating to Hedge
Agreements, (f) any extraordinary, unusual or non-recurring expenses or losses (including, whether
or not otherwise includable as a separate item in the statement of such Consolidated Net Income for
such period, losses on sales of assets outside of the ordinary course of business), (g) any other
non-cash charges and (h) transaction costs, fees and expenses in connection with any Permitted
Acquisition (or any contemplated acquisition of a Permitted Acquisition Target that is not
consummated); provided that if any non-cash charge added back pursuant to clause (f) or (g)
represents an accrual or reserve for potential cash items in any future period, the cash payment in
respect thereof in such future period shall be subtracted from Consolidated EBITDA in such future
period, plus purchase accounting revenue adjustments for such period related to Permitted
Acquisitions, and minus, to the extent included in the statement of such Consolidated Net Income
for such period, the sum of (a) interest income (except to the
extent deducted in determining such Consolidated Net Income), (b) any extraordinary, unusual
or non-recurring income or gains (including, whether or not otherwise includable as a separate item
in the statement of such Consolidated Net Income for such period, gains on the sales of assets
outside of the ordinary course of business), (c) gains relating to Hedge Agreements and (d) any
other non-cash income, all as determined on a consolidated basis in accordance with GAAP. For
purposes of determining the Consolidated Leverage Ratio as of or for the periods ended on April 30,
2011, July 31, 2011 and October 31, 2011, Consolidated EBITDA will be deemed to be equal to (i) for
the fiscal quarter ended July 31, 2010, $48,300,000, (ii) for the fiscal quarter ended October 31,
2010, $54,800,000, and (iii) for the fiscal quarter ended January 31, 2011, $47,400,000.

 

7

 

“Consolidated Leverage Ratio”: as at the last day of any period of four consecutive fiscal
quarters of the Company, the ratio of (a) Consolidated Total Debt on such day to (b) Consolidated
EBITDA of the Company and its Subsidiaries for such period; provided that for purposes of
calculating Consolidated EBITDA of the Company and its Subsidiaries for any period, (i) for any
acquisition or series of related acquisitions (including by merger or consolidation), the Company
may, and if the aggregate consideration for such acquisition or acquisitions exceeds $25,000,000
shall, include for such period the Consolidated EBITDA of any Person acquired by the Company or its
Subsidiaries during such period on a pro forma basis (assuming the consummation of such acquisition
and the incurrence or assumption of any Indebtedness in connection therewith occurred on the first
day of such period) and (ii) for any Disposition or series of related Dispositions, the Company
may, and if the aggregate proceeds of such Disposition or Dispositions exceeds $25,000,000 shall,
exclude for such period the Consolidated EBITDA of any Person Disposed of by the Company or its
Subsidiaries during such period (assuming the consummation of such Disposition and the repayment of
any Indebtedness in connection therewith occurred on the first day of such period).

For purposes of this definition, whenever pro forma effect is given to a transaction, the pro
forma calculations shall be made in good faith by a Responsible Officer, as set forth in a
certificate of a Responsible Officer with supporting calculations, including with respect to
related expenses and cost savings estimated in good faith by such Responsible Officer to be
realized within 18 months following such transaction (for the avoidance of doubt, net of additional
costs estimated to result from such transaction), such as with respect to (but not limited to) (w)
reduction in personnel expenses, (x) reduction of costs related to administrative functions, (y)
reductions of costs related to leased or owned properties and (z) reductions from the consolidation
of operations and streamlining of corporate overhead; provided, that the aggregate amount of
adjustments made pursuant to this sentence at any time when such pro forma calculations are made
that are not made in a manner consistent with Article 11 of Regulation S-X of the Securities Act of
1933 shall at no time exceed 15% of Consolidated EBITDA for the relevant period after giving pro
forma effect thereto.

“Consolidated Net Income”: of any Person for any period, the consolidated net income (or
loss) of such Person and its Subsidiaries for such period, determined on a consolidated basis in
accordance with GAAP; provided, that in calculating Consolidated Net Income of the Company and its
consolidated Subsidiaries for any period, there shall be excluded (a) the income (or deficit) of
any Person accrued prior to the date it becomes a Subsidiary of the Company or is
merged into or consolidated with the Company or any of its Subsidiaries, (b) the income (or
deficit) of any Person (other than a Subsidiary of the Company) in which the Company or any of its
Subsidiaries has an ownership interest, except to the extent that any such income is actually
received by the Company or such Subsidiary in the form of dividends or similar distributions and
(c) the undistributed earnings of any Subsidiary of the Company to the extent that the declaration
or payment of dividends or similar distributions by such Subsidiary is not at the time permitted by
the terms of any Contractual Obligation (other than under any Loan Document) or Requirement of Law
applicable to such Subsidiary.

 

8

 

“Consolidated Total Assets”: of any Person at any date, all assets that would, in conformity
with GAAP, be set forth opposite the caption “total assets” (or any like caption) on a consolidated
balance sheet of such Person and its Subsidiaries at such date.

“Consolidated Total Debt”: at any date, (a) the aggregate principal amount of all
Indebtedness of the types described in clauses (a), (c) and (e) of the definition thereof and,
without duplication, of the type described in clause (g) of the definition thereof (to the extent
relating to Indebtedness of the types described in clause (a), (c) and (e) of the definition
thereof) owing by the Company and its Subsidiaries at such date, determined on a consolidated basis
in accordance with GAAP minus (b) (i) unrestricted cash and Cash Equivalents included on the
consolidated balance sheet of the Company and its Subsidiaries at such date (x) to the extent the
use thereof for application to payment of Indebtedness is not prohibited by law or any contract to
which the Company or any of the Subsidiaries is a party and (y) in an aggregate amount not to
exceed $100,000,000 (provided that for purposes of determining compliance with the Consolidated
Leverage Ratio upon an incurrence of Indebtedness, such unrestricted cash and Cash Equivalents
shall not include the Net Cash Proceeds of any such Indebtedness) and (ii) to the extent that
neither the Company nor any Subsidiary is liable therefor, the aggregate principal amount of
Indebtedness of any Person (other than the Company or any Subsidiary) included in the amount
described in clause (a) of this definition.

“Consolidated Working Capital”: at any date, the difference of (a) Consolidated Current
Assets of the Company on such date less (b) Consolidated Current Liabilities of the Company on such
date.

“Continuing Directors”: the directors of the Company on the Closing Date, and each other
director of the Company, if, in each case, such other director’s nomination for election to the
board of directors of the Company is recommended by more than 50% of the then Continuing Directors.

“Contractual Obligation”: as to any Person, any provision of any security issued by such
Person or of any agreement, instrument or other undertaking to which such Person is a party or by
which it or any of its Property is bound.

“Corporate Rating”: (a) with respect to Moody’s, the public “Corporate Family Rating” of the
Company and (b) with respect to S&P, the public “Corporate Rating” of the Company.

 

9

 

“Default”: any of the events or conditions specified in Article 8, whether or not any
requirement for the giving of notice, the lapse of time, or both, has been satisfied.

“Defaulting Lender”: subject to Section 2.25(b), any Revolving Credit Lender that (a) has
failed to (i) fund all or any portion of its Loans within two Business Days of the date such Loans
were required to be funded hereunder, or (ii) pay to the Administrative Agent, any Issuing Lender
or any other Lender any other amount required to be paid by it hereunder (including in respect of
its participation in Letters of Credit) within two Business Days of the date when due, (b) has
notified the Company, the Administrative Agent or any Issuing Lender in writing that it does not
intend to comply with its funding obligations hereunder, or has made a public statement to that
effect, (c) has failed, within three Business Days after written request by the Administrative
Agent or the Company, to confirm in writing to the Administrative Agent and the Company that it
will comply with its prospective funding obligations hereunder (provided that such Lender shall
cease to be a Defaulting Lender pursuant to this clause (c) upon receipt of such written
confirmation by the Administrative Agent and the Company), or (d) has, or has a direct or indirect
parent company that has, (i) become insolvent or is the subject of any bankruptcy, insolvency,
receivership or similar proceedings, or (ii) had appointed for it a receiver, custodian,
conservator, trustee, administrator, assignee for the benefit of creditors or similar Person
charged with reorganization or liquidation of its business or assets, including the Federal Deposit
Insurance Corporation or any other state or federal regulatory authority acting in such a capacity;
provided that a Lender shall not be a Defaulting Lender solely by virtue of the ownership or
acquisition of any equity interest in that Lender or any direct or indirect parent company thereof
by a Governmental Authority so long as such ownership interest does not result in or provide such
Lender with immunity from the jurisdiction of courts within the United States or from the
enforcement of judgments or writs of attachment on its assets or permit such Lender (or such
Governmental Authority) to reject, repudiate, disavow or disaffirm any contracts or agreements made
with such Lender. Any determination by the Administrative Agent that a Lender is a Defaulting
Lender under any of clauses (a) through (d) above shall be conclusive and binding absent manifest
error, and if the Administrative Agent makes any such determination, it shall promptly deliver
written notice thereof to the Company, each Issuing Lender and each Lender.

“De Minimus Excluded Foreign Subsidiary”: any Excluded Foreign Subsidiary having total assets
with an aggregate value of less than $2,000,000; provided that the aggregate value of the total
assets of all De Minimus Excluded Foreign Subsidiaries shall not exceed $10,000,000 at any time.

“Disposition”: with respect to any Property, any sale, lease, sale and leaseback, assignment,
conveyance, transfer or other disposition thereof; and the terms “Dispose” and “Disposed of” shall
have correlative meanings.

“Disqualified Capital Stock”: any Capital Stock of any Person, which by its terms (or by the
terms of any security or Capital Stock into which it is convertible or for which it is
exchangeable), or upon the happening of any event or condition, matures or requires such Person to
purchase, redeem, retire, defease or otherwise make any payment in respect of any Capital Stock of
such Person or any other Person or any warrants, rights or options to acquire such equity
interests, in each case, while the Revolving Credit Commitments, Term Loans and any
Incremental Term Loans hereunder remain outstanding or prior to the date that is 180 days
following the later of the Term Loan Maturity Date and the latest maturity date of any Incremental
Term Loans at the time of incurrence of such Disqualified Capital Stock.

 

10

 

“Dollars” and “$”: dollars in lawful currency of the United States of America.

“Domestic Subsidiary”: any Subsidiary of the Company organized under the laws of any
jurisdiction within the United States of America other than any such Subsidiary the direct parent
of which is a Foreign Subsidiary.

“Dutch Auction” shall mean an auction conducted by the Company to purchase Term Loans as
contemplated by Section 10.06(k) substantially in accordance with the procedures set forth in
Exhibit J.

“ECF Percentage”: with respect to any fiscal year of the Company, 50%; provided that the ECF
Percentage shall be reduced to (i) 25% if the Consolidated Leverage Ratio for the period of four
consecutive fiscal quarters ending on the last day of the relevant fiscal year is less than 2.25 to
1.00 but greater than or equal to 1.50 to 1.00 and (ii) 0% if the Consolidated Leverage Ratio for
the period of four consecutive fiscal quarters ending on the last day of the relevant fiscal year
is less 1.50 to 1.00.

“Effective Yield”: as to any Loans, the effective all-in-yield on such Loans as determined in
good faith by the Administrative Agent, taking into account the applicable interest rate margins,
any interest rate floors or similar devices and all fees, including upfront or similar fees or
original issue discount (amortized over the shorter of (x) the weighted average life to maturity of
such Loans and (y) the four years following the date of incurrence thereof) payable generally to
lenders making such Loans, but excluding any arrangement, structuring or other fees payable in
connection therewith that are not generally shared with the relevant lenders and customary consent
fees paid generally to consenting lenders.

“Eligible Assignee” means (a) in the case of Term Loans, (i) a Lender, (ii) an Affiliate of a
Lender, (iii) a Related Fund of a Lender, and (iv) any other Person (other than a natural person)
approved by the Administrative Agent and the Company (each such approval not to be unreasonably
withheld, delayed or conditioned and, in the case of the Company, shall be deemed given if such
approval is not received or expressly declined in writing within five Business Days after request
(in accordance with Section 10.02) therefor) and (b) in the case of any assignment of a Revolving
Credit Commitment, (i) a Revolving Credit Lender, (ii) an Affiliate of a Revolving Credit Lender,
(iii) a Related Fund of a Revolving Credit Lender, and (iv) any other Person (other than a natural
person) approved by the Administrative Agent, each Issuing Lender and the Company (each such
approval not to be unreasonably withheld, delayed or conditioned and, in the case of the Company,
shall be deemed given if such approval is not received or expressly declined in writing within five
Business Days after request (in accordance with Section 10.02) therefor); provided that the consent
of the Company shall not be required for any assignment of Term Loans or Revolving Credit
Commitments if an Event of Default has occurred and is continuing or in the case of assignments
during the primary syndication of the Commitments and Loans to Persons identified to the Company in
writing prior to the Closing
Date as syndication targets; provided, further that notwithstanding the foregoing, “Eligible
Assignee” shall not include (x) the Company or any of the Company’s Affiliates (it being understood
and agreed that assignments to the Company may only be made pursuant to Section 10.06(k)) or (y)
any Defaulting Lender.

 

11

 

“Engagement Letter”: the Amended and Restated Engagement Letter dated as of April 4, 2011
among the Company and the Joint Lead Arrangers.

“Environmental Laws”: any and all laws, rules, orders, regulations, statutes, ordinances,
guidelines, codes, decrees, or other legally enforceable requirements (including, without
limitation, common law) of any international authority, foreign government, the United States, or
any state, local, municipal or other governmental authority, regulating, relating to or imposing
liability or standards of conduct concerning protection of the environment or of human health, or
employee health and safety, as has been, is now, or may at any time hereafter be, in effect.

“Environmental Liability”: any liability, loss, damage, cost and expense, fine, penalty,
sanction and interest resulting from or related to Materials of Environmental Concern.

“Environmental Permits”: any and all permits, licenses, approvals, registrations,
notifications, exemptions and other authorizations required under any Environmental Law.

“ERISA”: the Employee Retirement Income Security Act of 1974, as amended from time to time.

“ERISA Event”: (a) the failure to satisfy the minimum funding standard with respect to a
Single Employer Plan or Multiemployer Plan within the meaning of Section 412 of the Code or Section
302 of ERISA, (b) a determination that a Single Employer Plan is, or is expected to be, in “at
risk” status (as defined in Section 303(i)(4) of ERISA or Section 430(i)(4) of the Code); (c) a
determination that a Multiemployer Plan is, or is expected to be, in “endangered status” or
“critical status” (as defined in Section 305(b) of ERISA) or (d) the filing pursuant to Section
302(c) of ERISA or Section 412(c) of the Code of an application for a waiver of the minimum funding
standard with respect to any Single Employer Plan or Multiemployer Plan.

“Eurodollar Loans”: Loans for which the applicable rate of interest is based upon the
Adjusted LIBO Rate.

“Eurodollar Tranche”: the collective reference to Eurodollar Loans under a particular
Facility the then current Interest Periods with respect to all of which begin on the same date and
end on the same later date (whether or not such Loans shall originally have been made on the same
day).

“Event of Default”: any of the events specified in Article 8, provided that any requirement
for the giving of notice, the lapse of time, or both, has been satisfied.

“Evidence of Flood Insurance”: as defined in Section 6.08(b).

 

12

 

“Excess Cash Flow”: for any fiscal year of the Company, the excess, if any, of (a) the sum,
without duplication, of (i) Consolidated Net Income for such fiscal year, (ii) the amount of all
non-cash charges (including depreciation and amortization) deducted in arriving at such
Consolidated Net Income, (iii) the amount of the decrease, if any, in Consolidated Working Capital
for such fiscal year, (iv) the aggregate net amount of non-cash loss on the Disposition of Property
by the Company and its Subsidiaries during such fiscal year (other than sales of inventory in the
ordinary course of business), to the extent deducted in arriving at such Consolidated Net Income,
(v) the net liability increase during such fiscal year (if any) in long-term deferred tax accounts
of the Company and (vi) the net amount of cash actually received by the Company and its
Subsidiaries during such fiscal year with respect to any interest rate Hedge Agreement that does
not qualify for hedge accounting treatment under GAAP minus (b) the sum, without duplication, of
(i) the amount of all non-cash credits included in arriving at such Consolidated Net Income, (ii)
the aggregate amount actually paid by the Company and its Subsidiaries in cash during such fiscal
year on account of Capital Expenditures, except to the extent financed with the proceeds of
Indebtedness, equity issuances, casualty proceeds, condemnation proceeds or other proceeds, in each
case, not included in Consolidated Net Income or to the extent financed with the proceeds of any
Reinvestment Deferred Amount, (iii) the amount of all payments of the Term Loans during such fiscal
year pursuant to Section 2.03 and the amount of any mandatory prepayment of Term Loans during such
fiscal year pursuant to Section 2.10(b) to the extent required due to a Disposition that resulted
in an increase to Consolidated Net Income and not in excess of the amount of such increase, but
only to the extent that such payments do not occur pursuant to a refinancing of all or any portion
of the Term Loans, (iv) the aggregate amount of all regularly scheduled principal payments of
Funded Debt (other than the Term Loans) of the Company and its Subsidiaries made in cash during
such fiscal year, but only to the extent that the Funded Debt so prepaid by its terms cannot be
reborrowed or redrawn and such prepayments do not occur pursuant to a refinancing of all or any
portion of such Funded Debt, (v) the amount of the increase, if any, in Consolidated Working
Capital for such fiscal year, (vi) the aggregate net amount of non-cash gain on the Disposition of
Property by the Company and its Subsidiaries during such fiscal year (other than sales of inventory
in the ordinary course of business), to the extent included in arriving at such Consolidated Net
Income, (vii) the net liability decrease during such fiscal year (if any) in long-term deferred tax
accounts of the Company, (viii) any Reinvestment Deferred Amounts outstanding prior to the
applicable Reinvestment Prepayment Date, (ix) amounts paid in cash during such fiscal year pursuant
to transactions described in Section 7.06(c), (d) or (e), (x) the aggregate amount actually paid by
the Company and its Subsidiaries in cash during such fiscal year in connection with Permitted
Acquisitions, except to the extent financed with the proceeds of Indebtedness (other than
Indebtedness that is repaid prior to the end of the fiscal year in which such Permitted Acquisition
was consummated with cash generated from operations), equity issuances, casualty proceeds,
condemnation proceeds or other proceeds, in each case, not included in Consolidated Net Income or
to the extent financed with the proceeds of any Reinvestment Deferred Amount, (xi) amounts paid in
cash during such fiscal year with respect to debt issuance costs and commissions, discounts and
other fees and charges associated with the incurrence of Indebtedness (other than such as are paid
with the proceeds of such Indebtedness) and (xii) the net amount of cash actually paid by the
Company and its Subsidiaries during such fiscal year with respect to any interest rate Hedge
Agreement that does not qualify for hedge accounting treatment under GAAP.

 

13

 

“Excess Cash Flow Application Date”: as defined in Section 2.10(c).

“Exchange Act”: the Securities Exchange Act of 1934, as amended from time to time.

“Excluded Domestic Subsidiary”: each Domestic Subsidiary listed on Schedule 1.01B.
Notwithstanding anything in any Loan Document to the contrary, the Company shall only be obligated
to cause any Excluded Domestic Subsidiary that has or is required to maintain a Federal security
clearance (a “Cleared Subsidiary”) to comply with covenants in the Loan Documents otherwise
applicable to Subsidiaries to the extent the Company is reasonably able to do so, without adversely
impacting such Cleared Subsidiary’s Federal security clearance; provided that to the extent the
Company is reasonably able to do so without adversely impacting such Cleared Subsidiary’s Federal
security clearance, the Company shall notify the Administrative Agent of any non-compliance by such
Cleared Subsidiary with any of the covenants in the Loan Documents.

“Excluded Foreign Subsidiary”: any Foreign Subsidiary other than (i) a Foreign Subsidiary
treated for U.S. federal income tax purposes as a pass-through entity such that its income is, for
U.S. federal income tax purposes, treated as income of the Company or a Domestic Subsidiary and
(ii) any Foreign Subsidiary that the Company causes to become a Subsidiary Guarantor; provided that
notwithstanding the foregoing, the Foreign Subsidiaries listed on Schedule 1.01A shall be deemed to
be Excluded Foreign Subsidiaries unless the Company causes any such Foreign Subsidiary to become a
Subsidiary Guarantor.

“Excluded Taxes”: as defined in Section 2.18(a).

“Existing Credit Agreement”: the Credit Agreement dated as of May 25, 2007 among the Company,
the lenders from time to time party thereto, the agents party thereto and Credit Suisse AG, as
Administrative Agent, as amended, supplemented or otherwise modified prior to the Closing Date.

“Existing Debt”: as defined in Section 5.01(b).

“Facility”: each of (a) the Term Loan Commitments and the Term Loans made thereunder (the
“Term Loan Facility”) and (b) the Revolving Credit Commitments and the extensions of credit made
thereunder (the “Revolving Credit Facility”).

“FATCA”: Sections 1471 through 1474 of the Code, as in effect on the date hereof, and any
applicable Treasury regulation promulgated thereunder or published administrative guidance
implementing such Sections whether in existence on the Closing Date or promulgated or published
thereafter.

“FCPA”: as defined in Section 4.21.

“Federal Funds Effective Rate”: for any day, the weighted average of the rates on overnight
federal funds transactions with members of the Federal Reserve System arranged by federal funds
brokers, as published on the next succeeding Business Day by the Federal Reserve Bank of New York,
or, if such rate is not so published for any day that is a Business Day, the
average of the quotations for the day for such transactions received by the Administrative
Agent from three federal funds brokers of recognized standing selected by it.

 

14

 

“Flood Determination Form”: as defined in Section 6.08(b).

“Flood Documents”: as defined in Section 6.08(b).

“Flood Laws”: the National Flood Insurance Reform Act of 1994 and related legislation
(including the regulations of the Board of Governors of the Federal Reserve System).

“Foreign Subsidiary”: any Subsidiary of the Company that is not a Domestic Subsidiary.

“Foreign Borrower”: any Subsidiary Borrower that is a Foreign Subsidiary.

“Foreign Subsidiary Guarantor”: any Qualified Foreign Subsidiary that, at the election of the
Company, becomes a Subsidiary Guarantor in accordance with Section 2.23.

“Fronting Exposure”: at any time there is a Defaulting Lender, with respect to any Issuing
Lender, such Defaulting Lender’s Revolving Credit Percentage of the outstanding L/C Obligations
with respect to Letters of Credit issued by such Issuing Lender other than L/C Obligations as to
which such Defaulting Lender’s participation obligation has been reallocated to other Lenders or
Cash Collateralized in accordance with the terms hereof.

“Funded Debt”: with respect to any Person, all Indebtedness of such Person of the types
described in clauses (a) through (e) of the definition of “Indebtedness” in this Section 1.01.

“Funding Office”: the office specified from time to time by the Administrative Agent as its
funding office by notice to the Company and the Lenders.

“GAAP”: generally accepted accounting principles in the United States of America as in effect
from time to time.

“Governmental Authority”: any nation or government, any state or other political subdivision
thereof, any agency, authority, instrumentality, regulatory body, court, central bank or other
entity exercising executive, legislative, judicial, taxing, regulatory or administrative functions
of or pertaining to government (including any supra-national bodies such as the European Union or
the European Central Bank), any securities exchange and any self-regulatory organization (including
the National Association of Insurance Commissioners).

“Governmental Official”: as defined in Section 4.21.

“Guarantee and Collateral Agreement”: the Guarantee and Collateral Agreement to be executed
and delivered by the Company and each other Loan Party from time to time party thereto,
substantially in the form of Exhibit A, as the same may be amended, supplemented or otherwise
modified from time to time.

 

15

 

“Guarantee Obligation”: as to any Person (the “guaranteeing person”), any obligation,
including a reimbursement, counterindemnity or similar obligation, of the guaranteeing person that
guarantees or in effect guarantees, or which is given to induce the creation of a separate
obligation by another Person (including any bank under any letter of credit) that guarantees or in
effect guarantees any Indebtedness, leases, dividends or other obligations (the “primary
obligations”) of any other third Person (the “primary obligor”) in any manner, whether directly or
indirectly, including, without limitation, any obligation of the guaranteeing person, whether or
not contingent, (i) to purchase any such primary obligation or any Property constituting direct or
indirect security therefor, (ii) to advance or supply funds (1) for the purchase or payment of any
such primary obligation or (2) to maintain working capital or equity capital of the primary obligor
or otherwise to maintain the net worth or solvency of the primary obligor, (iii) to purchase
Property, securities or services primarily for the purpose of assuring the owner of any such
primary obligation of the ability of the primary obligor to make payment of such primary obligation
or (iv) otherwise to assure or hold harmless the owner of any such primary obligation against loss
in respect thereof; provided, however, that the term Guarantee Obligation shall not include
endorsements of instruments for deposit or collection in the ordinary course of business. The
amount of any Guarantee Obligation of any guaranteeing person shall be deemed to be the lower of
(a) an amount equal to the stated or determinable amount of the primary obligation in respect of
which such Guarantee Obligation is made and (b) the maximum amount for which such guaranteeing
person may be liable pursuant to the terms of the instrument embodying such Guarantee Obligation,
unless such primary obligation and the maximum amount for which such guaranteeing person may be
liable are not stated or determinable, in which case the amount of such Guarantee Obligation shall
be such guaranteeing person’s maximum reasonably anticipated liability in respect thereof as
determined by the Company in good faith.

“Hedge Agreements”: all interest rate or currency swaps, caps or collar agreements, foreign
exchange agreements, commodity contracts or similar arrangements entered into by the Company or its
Subsidiaries providing for protection against fluctuations in interest rates, currency exchange
rates or commodity prices, either generally or under specific contingencies.

“Incremental Amendment”: as defined in Section 2.22.

“Incremental Facility Closing Date”: as defined in Section 2.22.

“Incremental Term Loans”: as defined in Section 2.22.

“Indebtedness”: of any Person at any date, without duplication, (a) all obligations of such
Person for borrowed money, (b) all obligations of such Person for the deferred purchase price of
Property or services (other than trade payables incurred in the ordinary course of such Person’s
business), (c) all obligations of such Person evidenced by notes, bonds, debentures or other
similar instruments, (d) all indebtedness created or arising under any conditional sale or other
title retention agreement with respect to Property acquired by such Person (even though the rights
and remedies of the seller or lender under such agreement in the event of default are limited to
repossession or sale of such Property), (e) all Capital Lease Obligations of such Person, (f) all
reimbursement, payment or similar obligations of such Person, contingent or otherwise, as an
account party or applicant under acceptance, letter of

 

16

 

credit, surety bond or similar facilities other than those securing only trade payables or non-financial performance obligations
incurred in the ordinary course of business, (g) all Guarantee Obligations of such Person in
respect of obligations of the kind referred to in clauses (a) through (f) above, (h) all
obligations of the kind referred to in clauses (a) through (g) above secured by (or for which the
holder of such obligation has an existing right, contingent or otherwise, to be secured by) any
Lien on Property (including, without limitation, accounts and contract rights) owned by such
Person, whether or not such Person has assumed or become liable for the payment of such obligation;
provided that, if such Person has not assumed such obligations, then the amount of Indebtedness of
such Person for purposes of this clause (h) shall be equal to the lesser of the aggregate unpaid
amount of such Indebtedness and the fair market value of the assets of such Person which secure
such Indebtedness, (i) all obligations of such Person in respect of Disqualified Capital Stock,
valued, in the case of redeemable preferred interests, at the greater of its voluntary or
involuntary liquidation preference plus accrued and unpaid dividends, and (j) for the purposes of
Section 7.02 and paragraph (e) of Article 8 only, all obligations of such Person in respect of
Hedge Agreements. The Indebtedness of any Person shall include the Indebtedness of any other
entity (including any partnership in which such Person is a general partner) to the extent such
Person is liable therefor as a result of such Person’s ownership interest in or other relationship
with such entity, except to the extent the terms of such Indebtedness expressly provide that such
Person is not liable therefor.

“Indemnitee”: as defined in Section 10.05(b).

“Insolvency”: with respect to any Multiemployer Plan, the condition that such Plan is
insolvent within the meaning of Section 4245 of ERISA.

“Insolvent”: pertaining to a condition of Insolvency.

“Intellectual Property”: the collective reference to all rights, priorities and privileges
relating to intellectual property, whether arising under United States, multinational or foreign
laws or otherwise, including, without limitation, copyrights, copyright licenses, patents, patent
licenses, trademarks, trademark licenses, technology, know-how and processes, and all rights to sue
at law or in equity for any infringement or other impairment thereof, including the right to
receive all proceeds and damages therefrom.

“Interest Payment Date”: (a) as to any Base Rate Loan, each Payment Date to occur while such
Loan is outstanding and the final maturity date of such Loan, (b) as to any Eurodollar Loan having
an Interest Period of three months or shorter, the last day of such Interest Period, (c) as to any
Eurodollar Loan having an Interest Period longer than three months, each day that is three months,
or a whole multiple thereof, after the first day of such Interest Period, and the last day of such
Interest Period and (d) as to any Loan (other than any Revolving Credit Loan that is a Base Rate
Loan), the date of any repayment or prepayment made in respect thereof.

 

17

 

“Interest Period”: as to any Eurodollar Loan, (a) initially, the period commencing on the
borrowing or conversion date, as the case may be, with respect to such Eurodollar Loan and ending
one, two, three or six or (if available to all Lenders under the relevant Facility, as determined
by such Lenders in their sole discretion) nine or twelve months thereafter, as selected
by the Borrower in its notice of borrowing or notice of conversion, as the case may be, given
with respect thereto; and (b) thereafter, each period commencing on the last day of the next
preceding Interest Period applicable to such Eurodollar Loan and ending one, two, three or six or
(if available to all Lenders under the relevant Facility, as determined by such Lenders in their
sole discretion) nine or twelve months thereafter, as selected by the Borrower by irrevocable
notice to the Administrative Agent not later than 11:00 a.m., New York City time, on the date that
is three Business Days prior to the last day of the then current Interest Period with respect
thereto; provided that, all of the foregoing provisions relating to Interest Periods are subject to
the following:

(1) if any Interest Period would otherwise end on a day that is not a Business Day, such
Interest Period shall be extended to the next succeeding Business Day unless the result of
such extension would be to carry such Interest Period into another calendar month in which
event such Interest Period shall end on the immediately preceding Business Day;

(2) any Interest Period that would otherwise extend beyond the Revolving Credit Termination
Date or the Term Loan Maturity Date, as the case may be, shall end on the Revolving Credit
Termination Date or Term Loan Maturity Date, as applicable; and

(3) any Interest Period that begins on the last Business Day of a calendar month (or on a
day for which there is no numerically corresponding day in the calendar month at the end of
such Interest Period) shall end on the last Business Day of the calendar month at the end of
such Interest Period.

Notwithstanding the foregoing, the initial Interest Period for the Term Loans and Revolving Credit
Loans made on the Closing Date shall be deemed to be an Interest Period of one month and shall
begin on the Closing Date and end on May 31, 2011.

“Investments”: as defined in Section 7.07.

“Issuing Lender”: each of Credit Suisse AG, acting through any of its Affiliates or branches,
and Royal Bank of Canada, in each case, in its capacity as an issuer of Letters of Credit
hereunder, and any other Revolving Credit Lender from time to time designated by the Company as an
Issuing Lender with the consent of such Revolving Credit Lender and the Administrative Agent with
respect to Letters of Credit issued by such Revolving Credit Lender. A Issuing Lender may, in its
discretion, arrange for one or more Letters of Credit to be issued by Affiliates or branches of
such Issuing Lender, in which case the term “Issuing Lender” shall include any such Affiliate or
branch with respect to Letters of Credit issued by such Affiliate or branch.

“Joint Bookrunners”: Credit Suisse Securities (USA) LLC, RBC Capital Markets, Deutsche Bank
Securities Inc. and HSBC Securities (USA) Inc., in their capacities as joint bookrunners of the
Facilities hereunder.

 

18

 

“Joint Lead Arrangers”: Credit Suisse Securities (USA) LLC, RBC Capital Markets, Deutsche
Bank Securities Inc. and HSBC Securities (USA) Inc., in their capacities as joint lead arrangers of
the Facilities hereunder.

“L/C Commitment”: $25,000,000.

“L/C Disbursement”: a payment or disbursement made by any Issuing Lender pursuant to a Letter
of Credit issued by such Issuing Lender.

“L/C Fee”: as defined in Section 3.03.

“L/C Fee Payment Date”: each Payment Date, and the last day of the Revolving Credit
Commitment Period.

“L/C Obligations”: at any time, an amount equal to the sum of (a) the aggregate then undrawn
and unexpired amount of the then outstanding Letters of Credit and (b) the aggregate amount of
drawings under Letters of Credit that have not then been reimbursed pursuant to Section 3.05.

“L/C Participants”: with respect to any Letter of Credit, the collective reference to all the
Revolving Credit Lenders other than the Issuing Lender that issued such Letter of Credit.

“Lenders”: as defined in the preamble hereto.

“Letters of Credit”: as defined in Section 3.01(a).

“LIBO Rate”: with respect to any Eurodollar Loan for any Interest Period, the rate per annum
determined by the Administrative Agent at approximately 11:00 a.m. (London time) on the date that
is two Business Days prior to the commencement of such Interest Period by reference to the British
Bankers’ Association Interest Settlement Rates for deposits in Dollars (as set forth by any service
selected by the Administrative Agent that has been nominated by the British Bankers’ Association as
an authorized information vendor for the purpose of displaying such rates) for a period equal to
such Interest Period; provided that, to the extent that an interest rate is not ascertainable
pursuant to the foregoing provisions of this definition, the “LIBO Rate” shall be the interest rate
per annum determined by the Administrative Agent to be the average of the rates per annum at which
deposits in Dollars are offered for such relevant Interest Period to major banks in the London
interbank market in London, England by the Administrative Agent at approximately 11:00 a.m. (London
time) on the date that is two Business Days prior to the commencement of such Interest Period.

“Lien”: any mortgage, deed of trust, pledge, hypothecation, assignment, deposit arrangement,
encumbrance, lien (statutory or other), charge or other security interest or any similar security
arrangement of any kind or nature whatsoever (including, without limitation, the interest of a
vendor or lessor under any conditional sale, any other title retention agreement, any capital lease
or any other financing lease having substantially the same economic effect as any of the
foregoing).

 

19

 

“Loan”: any loan made by any Lender pursuant to this Agreement.

“Loan Documents”: this Agreement, the Security Documents, any Incremental Amendment, the
Applications, the Notes and any Subsidiary Borrower Request and Assumption Agreement.

“Loan Parties”: each Borrower and each Subsidiary Guarantor.

“Majority Facility Lenders”: with respect to any Facility, the holders of more than 50% of
the aggregate unpaid principal amount of the Term Loans or the Total Revolving Extensions of
Credit, as the case may be, outstanding under such Facility (or, in the case of the Revolving
Credit Facility, prior to any termination of the Revolving Credit Commitments, the holders of more
than 50% of the Total Revolving Credit Commitments).

“Majority Revolving Credit Facility Lenders”: the Majority Facility Lenders in respect of the
Revolving Credit Facility.

“Material Adverse Effect”: a material adverse change in or an event or occurrence materially
and adversely affecting (a) the business, assets, property, operations or condition (financial or
otherwise) of the Company and its Subsidiaries taken as a whole, (b) a material impairment of the
ability of the Company and the other Loan Parties, taken as a whole, to perform their obligations
under the Loan Documents to which they are or will be a party or (c) the validity or enforceability
of this Agreement or any of the other Loan Documents or the rights and remedies of the Agents and
the Lenders hereunder or thereunder.

“Materials of Environmental Concern”: any gasoline or petroleum (including crude oil or any
fraction thereof) or petroleum products, polychlorinated biphenyls, urea-formaldehyde insulation,
asbestos, pollutants, contaminants, radioactivity, and any other substances defined as hazardous or
toxic under any Environmental Law, that is regulated pursuant to or could give rise to liability
under any Environmental Law.

“Moody’s”: Moody’s Investors Service, Inc, or any successor thereto.

“Mortgaged Properties”: the real properties which become subject to a Mortgage pursuant to
Section 6.08(b) as to which the Collateral Agent for the benefit of the Secured Parties shall be
granted a Lien pursuant to one or more Mortgages.

“Mortgages”: each of the mortgages and deeds of trust made by any Loan Party in favor of, or
for the benefit of, the Collateral Agent for the benefit of the Secured Parties, in such form or
forms as are reasonably satisfactory to the Collateral Agent.

“Multiemployer Plan”: a Plan that is a multiemployer plan as defined in Section 4001(a)(3) of
ERISA.

 

20

 

“Net Cash Proceeds”: (a) in connection with any Asset Sale or any Recovery Event, the
proceeds thereof in the form of cash and Cash Equivalents (including any such proceeds received by
way of deferred payment of principal pursuant to a note or installment receivable or purchase
price adjustment receivable or otherwise, and any other cash proceeds subsequently received in
respect of noncash consideration initially received, but only as and when received) of such Asset
Sale or Recovery Event, net of attorneys’ fees, accountants’ fees, broker’s fees and commissions,
investment banking fees, amounts required to be applied to the repayment of Indebtedness secured by
a Lien expressly permitted hereunder on any asset which is the subject of such Asset Sale or
Recovery Event (other than any such Indebtedness assumed by the purchaser of such asset and other
than any Lien pursuant to a Security Document), other customary fees and expenses actually incurred
in connection therewith and amounts provided as a reserve, in accordance with GAAP, against (x) any
liabilities under any indemnification obligations associated with such Asset Sale or Recovery Event
or (y) any other liabilities retained by the Company or any Subsidiary thereof associated with the
properties sold in such Asset Sale or subject to such Recovery Event (provided that, in each case,
to the extent and at the time any such amounts are released from such reserve, such amounts shall
constitute Net Cash Proceeds), and net of taxes paid or reasonably estimated to be payable as a
result thereof (after taking into account any available tax credits or deductions and any tax
sharing arrangements) and (b) in connection with any issuance or sale of equity securities or debt
securities or instruments or the incurrence of loans, the cash proceeds received from such issuance
or incurrence, net of attorneys’ fees, investment banking fees, accountants’ fees, underwriting
discounts and commissions and other customary fees and expenses actually incurred in connection
therewith.

“NFIP”: as defined in Section 6.08(b).

“Non-Defaulting Lender” means, at any time, each Lender that is not a Defaulting Lender at
such time.

“Non-Excluded Taxes”: as defined in Section 2.18(a).

“Non-U.S. Lender”: as defined in Section 2.18(d).

“Note”: any promissory note evidencing any Loan.

“Obligations”: the unpaid principal of and interest on (including, without limitation,
interest accruing after the maturity of the Loans and Reimbursement Obligations and any interest
that accrues after the commencement of any case, proceeding or other action relating to the
bankruptcy, insolvency or reorganization of any Loan Party (or would accrue but for the operation
of applicable bankruptcy or insolvency laws), whether or not such interest is allowed or allowable
as a claim in any such proceeding) the Loans, the Reimbursement Obligations and all other
obligations and liabilities of the Borrowers to the Administrative Agent, the Collateral Agent or
to any Lender, any Qualified Counterparty or any Cash Management Bank, whether direct or indirect,
absolute or contingent, due or to become due, or now existing or hereafter incurred, which may
arise under, out of, or in connection with, this Agreement, any other Loan Document, the Letters of
Credit, any Specified Hedge Agreement, any Specified Cash Management Agreement or any other
document made, delivered or given in connection herewith or therewith, whether on account of
principal, interest, reimbursement obligations, fees, indemnities, costs, expenses (including,
without limitation, all fees, charges and disbursements of counsel to the Administrative Agent, the
Collateral Agent or to any Lender that are required to
be paid by the Borrowers pursuant hereto) or otherwise; provided, that (i) obligations of any
Borrower or any Subsidiary Guarantor under any Specified Hedge Agreement or any Specified Cash
Management Agreement shall be secured and guaranteed only to the extent that, and for so long as,
the other Obligations are so secured and guaranteed and (ii) any release of Collateral or
Subsidiary Guarantors effected in the manner permitted by this Agreement shall not require the
consent of holders of obligations under Specified Hedge Agreements or Specified Cash Management
Agreements.

 

21

 

“OFAC”: as defined in Section 4.20.

“Other Taxes”: any and all present or future stamp or documentary taxes or any other excise
or property taxes, charges or similar levies arising from any payment made under any Loan Document
or from the execution, delivery or enforcement of, or otherwise with respect to, this Agreement or
any other Loan Document.

“Parent”: Comverse Technology, Inc., a New York corporation.

“Participant”: as defined in Section 10.06(b).

“Participant Register”: as defined in Section 10.06(b).

“Payment Amount”: as defined in Section 3.05.

“Payment Date”: the first Business Day after the last day of each January, April, July and
October.

“Payment Office”: the office specified from time to time by the Administrative Agent as its
payment office by notice to the Company and the Lenders.

“PBGC”: the Pension Benefit Guaranty Corporation established pursuant to Subtitle A of Title
IV of ERISA (or any successor).

“Perfection Certificate”: the Perfection Certificate substantially in the form of Exhibit B to
the Guarantee and Collateral Agreement.

“Permitted Acquisition”: an acquisition or any series of related acquisitions by the Company
or any of its Subsidiaries (including any merger where the Company or any of its Subsidiaries is
the surviving entity) of (a) all or substantially all of the assets of a Person or a majority of
the outstanding voting Capital Stock or economic interests of a Person that, upon consummation of
such acquisition, will be a Subsidiary of the Company or (b) any division, line of business or
other business unit of a Person (such Person or such division, line of business or other business
unit of such Person shall be referred to herein as the “Permitted Acquisition Target”), in each
case that is a type of business (or assets used in a type of business) permitted to be engaged in
pursuant to Section 7.14, so long as (i) no Default or Event of Default shall then exist or would
exist after giving effect thereto, (ii) for any acquisition for an aggregate consideration greater
than $25,000,000, the Company shall demonstrate to the reasonable satisfaction of

 

22

 

the
Administrative Agent that, both at the time of the proposed acquisition and after giving effect to the acquisition on a pro forma basis, the Company is in compliance with
the covenant set forth in Section 7.01, (iii) for any acquisition for an aggregate consideration
greater than $25,000,000, the Administrative Agent shall have received (A) a description of the
material terms of such acquisition, (B) upon request, audited financial statements (or, if
unavailable, management-prepared financial statements) of the Permitted Acquisition Target for its
two most recent fiscal years and for any fiscal quarters ended within the fiscal year to date for
which financial statements are readily available and (C) upon request, consolidated projected
income statements of the Company and its Subsidiaries (giving effect to such acquisition), all in
form and substance reasonably satisfactory to the Administrative Agent, (iv) such acquisition shall
not be a “hostile” acquisition and shall have been approved by the Board of Directors or similar
governing body and/or shareholders or other equity holders of the Permitted Acquisition Target, and
(v) the aggregate consideration paid by the Loan Parties in the case of acquisitions of (A)
entities that are not and do not become Subsidiary Guarantors or (B) assets that are not owned by a
Loan Party shall not exceed $100,000,000 during the term of this Agreement (provided that amounts
available under Section 7.07(i) and Section 7.07(n) for making Investments may also be used to pay
consideration for such Permitted Acquisitions; provided, further that any consideration funded with
Net Cash Proceeds from the issuance of equity (other than Disqualified Capital Stock) by the
Company shall be excluded when determining the aggregate consideration paid for all such Permitted
Acquisitions).

“Permitted Acquisition Indebtedness”: Indebtedness of a Permitted Acquisition Target that is
not incurred by such Permitted Acquisition Target, the Company or any Subsidiary in contemplation
of (or in connection with) a Permitted Acquisition, including any obligations under agreements
providing for earn outs, deferred purchase price, indemnification, adjustment of purchase price or
similar obligations, or from Guaranty Obligations or letters of credit, surety bonds or performance
bonds securing the performance of the Company or any Subsidiary pursuant to such agreements, in
connection with Permitted Acquisitions.

“Permitted Acquisition Target”: as defined in the definition of Permitted Acquisition.

“Permitted Refinancing”: any Indebtedness issued in exchange for, or the net proceeds of
which are used to extend, refinance, renew, replace, defease or refund, other Indebtedness;
provided that:

(i) the principal amount (or accreted value, if applicable) of such Indebtedness does not
exceed the principal amount (or accreted value, if applicable) of the Indebtedness so exchanged,
extended, refinanced, renewed, replaced, defeased or refunded (plus all accrued interest thereon
and the amount of all fees, expenses and premiums incurred in connection therewith);

(ii) such Indebtedness has a final maturity date no earlier than the final maturity date of,
and has a weighted average life to maturity equal to or greater than the weighted average life to
maturity of, the Indebtedness being exchanged, extended, refinanced, renewed, replaced, defeased or
refunded;

(iii) such Indebtedness is incurred by the obligor (or obligors) on the Indebtedness being
exchanged, extended, refinanced, renewed, replaced, defeased or refunded;

 

23

 

(iv) if such Indebtedness being exchanged, extended, refinanced, renewed, replaced, defeased
or refunded is subordinated in right of payment to the Obligations, such new, extension,
refinancing, renewal, replacement, defeasance or refunding Indebtedness shall be subordinated in
right of payment to the Obligations on terms at least as favorable to the Lenders, taken as a
whole, as those contained in the documentation governing the Indebtedness being exchanged,
extended, refinanced, renewed, replaced, defeased or refunded;

(v) if such Indebtedness being exchanged, extended, refinanced, renewed, replaced, defeased
or refunded is Permitted Acquisition Indebtedness, such new, extension, refinancing, renewal,
replacement, defeasance or refunding Indebtedness shall not have any obligors other than the
obligors in respect of the Permitted Acquisition Indebtedness being exchanged, extended,
refinanced, renewed, replaced, defeased or refunded; and

(vi) no Event of Default shall have occurred and be continuing.

“Person”: an individual, partnership, corporation, limited liability company, business trust,
joint stock company, trust, unincorporated association, joint venture, Governmental Authority or
other entity of whatever nature.

“Plan”: at a particular time, any employee benefit plan that is covered by ERISA and in
respect of which the Company or a Commonly Controlled Entity is (or, if such plan were terminated
at such time, would under Section 4069 of ERISA be deemed to be) an “employer” as defined in
Section 3(5) of ERISA.

“Pledged Stock”: as defined in Guarantee and Collateral Agreement.

“Prime Rate”: the rate of interest per annum determined from time to time by Credit Suisse AG
as its generally applicable prime rate in effect at its principal office in New York City and
notified to the Company. The prime rate is a rate set by Credit Suisse AG based upon various
factors including Credit Suisse AG’s costs and desired return, general economic conditions and
other factors, and is used as a reference point for pricing some loans, which may be priced at,
above, or below such rate.

“Pro Forma Financial Statements”: as defined in Section 4.01(a).

“Projections”: as defined in Section 6.02(c).

“Property”: any right or interest in or to property of any kind whatsoever, whether real,
personal or mixed and whether tangible or intangible, including, without limitation, Capital Stock.

“Qualified Counterparty”: with respect to any Specified Hedge Agreement, any counterparty
thereto that, at the time such Specified Hedge Agreement was entered into, was a Lender or an
Affiliate of a Lender or of the Administrative Agent or the Collateral Agent.

“Qualified Foreign Subsidiary”: any Foreign Subsidiary organized under the laws of a
Qualified Jurisdiction.

 

24

 

“Qualified Jurisdiction”: Canada, Israel, the United Kingdom and any other jurisdiction
approved by the Administrative Agent.

“Recordable Intellectual Property”: as defined in the Guarantee and Collateral Agreement.

“Recovery Event”: any settlement of or payment in respect of, or any series of related
settlements of or payments in respect of, any property or casualty insurance claim or any
condemnation proceeding relating to any asset of the Company or any of its Subsidiaries in excess
of $3,000,000.

“Register”: as defined in Section 10.06(e).

“Regulation H”: Regulation H of the Board as in effect from time to time.

“Regulation U”: Regulation U of the Board as in effect from time to time.

“Reimbursement Obligation”: the obligation of the Borrower to reimburse each Issuing Lender
pursuant to Section 3.05 for amounts drawn under Letters of Credit issued by such Issuing Lender.

“Reinvestment Deferred Amount”: with respect to any Reinvestment Event, the aggregate Net
Cash Proceeds received by the Company or any of its Subsidiaries in connection therewith that are
not applied to prepay the Term Loans pursuant to Section 2.10(b) as a result of the delivery of a
Reinvestment Notice.

“Reinvestment Event”: any Asset Sale or Recovery Event in respect of which the Company has
delivered a Reinvestment Notice.

“Reinvestment Notice”: a written notice executed by a Responsible Officer stating that no
Default or Event of Default has occurred and is continuing and that the Company (directly or
indirectly through a Subsidiary) intends and expects to use all or a specified portion of the Net
Cash Proceeds of an Asset Sale or Recovery Event to acquire or repair assets useful in, or
otherwise reinvest in, its business.

“Reinvestment Prepayment Amount”: with respect to any Reinvestment Event, the Reinvestment
Deferred Amount relating thereto less any amount expended prior to the relevant Reinvestment
Prepayment Date to acquire or repair assets useful in, or otherwise reinvest in, the Company’s
business.

“Reinvestment Prepayment Date”: with respect to any Reinvestment Event, the earlier of (a)
the date occurring one year after such Reinvestment Event and (b) the date on which the Company
shall have determined not to acquire or repair assets useful in, or otherwise reinvest in, the
Company’s business with all or any portion of the relevant Reinvestment Deferred Amount.

“Related Fund”: with respect to any Lender, any fund that (x) invests in commercial loans and
similar extensions of credit and (y) is managed or advised by the same investment
advisor as such Lender, by such Lender or an Affiliate of such Lender or such investment
advisor.

 

25

 

“Related Parties”: with respect to any specified Person, such Person’s Affiliates and the
respective directors, trustees, officers, employees, agents and advisors of such Person and such
Person’s Affiliates.

“Reorganization”: with respect to any Multiemployer Plan, the condition that such plan is in
reorganization within the meaning of Section 4241 of ERISA.

“Reportable Event”: any of the events set forth in Section 4043(c) of ERISA, other than those
events as to which the thirty day notice period is waived.

“Repricing Transaction”: (a) the prepayment, refinancing, substitution or replacement of all
or a portion of the Term Loans with the proceeds of a substantially concurrent incurrence by the
Company or any controlled Affiliate thereof of any Indebtedness having an Effective Yield that is
less than the Effective Yield of such Term Loans and (b) any repricing of the Term Loans pursuant
to an amendment hereto resulting in the Effective Yield payable thereon on the date of such
amendment being lower than the Effective Yield with respect to the Term Loans immediately prior to
the date of such amendment.

“Required Lenders”: at any time, the holders of more than 50% of (a) until the Closing Date,
the Commitments and (b) thereafter, the sum of (i) the aggregate unpaid principal amount of the
Term Loans then outstanding and (ii) the Total Revolving Credit Commitments then in effect or, if
the Revolving Credit Commitments have been terminated, the Total Revolving Extensions of Credit
then outstanding. The outstanding Term Loans and Revolving Credit Commitments of any Defaulting
Lender shall be disregarded in determining the Required Lenders at any time.

“Required Prepayment Lenders”: (a) while any Term Loans are outstanding, the Majority
Facility Lenders in respect of the Term Loan Facility and (b) thereafter, the Majority Revolving
Credit Facility Lenders.

“Requirement of Law”: as to any Person, the Certificate of Incorporation and By-Laws or other
organizational or governing documents of such Person, and any law, treaty, rule or regulation or
determination of an arbitrator or a court or other Governmental Authority, in each case applicable
to or binding upon such Person or any of its Property or to which such Person or any of its
Property is subject.

“Responsible Officer”: the chief executive officer, president, chief financial officer,
treasurer, vice president of corporate finance, general counsel or chief legal officer of the
Company, but in any event, with respect to financial matters, the chief financial officer,
treasurer or vice president of corporate finance of the Company.

“Restricted Payments”: as defined in Section 7.06.

 

26

 

“Revolving Credit Commitment”: as to any Lender, the obligation of such Lender, if any, to
make Revolving Credit Loans and participate in Letters of Credit, in an aggregate principal and/or
face amount not to exceed the amount set forth under the heading “Revolving Credit Commitment”
opposite such Lender’s name on Annex A, or, as the case may be, in the Assignment and Acceptance
pursuant to which such Lender became a party hereto, as the same may be changed from time to time
pursuant to the terms hereof. The aggregate amount of the Revolving Credit Commitments as of the
Closing Date is $170,000,000.

“Revolving Credit Commitment Increase”: as defined in Section 2.22(a).

“Revolving Credit Commitment Increase Lender”: as defined in Section 2.22(f).

“Revolving Credit Commitment Period”: the period from and including the Closing Date to the
earlier of (x) the Revolving Credit Termination Date and (y) the termination of the Revolving
Credit Commitments in accordance with the terms hereof.

“Revolving Credit Facility”: as defined in the definition of “Facility” in this Section 1.01.

“Revolving Credit Lender”: each Lender that has a Revolving Credit Commitment or that is the
holder of Revolving Credit Loans.

“Revolving Credit Loans”: as defined in Section 2.04(a).

“Revolving Credit Note”: as defined in Section 2.06(e).

“Revolving Credit Percentage”: as to any Revolving Credit Lender at any time, the percentage
which such Lender’s Revolving Credit Commitment then constitutes of the Total Revolving Credit
Commitments (or, at any time after the Revolving Credit Commitments shall have expired or
terminated, the percentage which the aggregate amount of such Lender’s Revolving Extensions of
Credit then outstanding constitutes of the Total Revolving Extensions of Credit then outstanding).

“Revolving Credit Termination Date”: the fifth anniversary of the Closing Date; provided that
if such day is not a Business Day, the Revolving Credit Termination Date shall be the immediately
preceding Business Day.

“Revolving Extensions of Credit”: as to any Revolving Credit Lender at any time, an amount
equal to the sum of (a) the aggregate principal amount of all Revolving Credit Loans made by such
Lender then outstanding, and (b) such Lender’s Revolving Credit Percentage of the L/C Obligations
then outstanding.

“S&P”: Standard & Poor’s Financial Services LLC, a subsidiary of The McGraw-Hill Companies,
Inc., and any successor thereto.

“SEC”: the Securities and Exchange Commission (or successors thereto or an analogous
Governmental Authority).

 

27

 

“Secured Parties”: as defined in the Guarantee and Collateral Agreement.

“Security Documents”: the collective reference to the Guarantee and Collateral Agreement, the
Mortgages (if applicable), intellectual property security agreements and all other guarantee
agreements, instruments and other documents hereafter delivered to the Administrative Agent or the
Collateral Agent guaranteeing the obligations and liabilities of the Loan Parties under the Loan
Documents or granting a Lien on any Property of any Person to secure the obligations and
liabilities of any Loan Party under any Loan Document.

“Significant Subsidiary”: any Subsidiary that would be a “significant subsidiary” as defined
in Article 1, Rule 1-02 of Regulation S-X.

“Single Employer Plan”: any Plan that is covered by Title IV of ERISA, but which is not a
Multiemployer Plan.

“Solvent”: with respect to any Person, as of any date of determination, (a) the amount of the
“present fair saleable value” of the assets of such Person will, as of such date, exceed the amount
of all “liabilities of such Person, contingent or otherwise”, as of such date, as such quoted terms
are determined in accordance with applicable federal and state laws governing determinations of the
insolvency of debtors, (b) the present fair saleable value of the assets of such Person will, as of
such date, be greater than the amount that will be required to pay the liability of such Person on
its debts as such debts become absolute and matured, (c) such Person will not have, as of such
date, an unreasonably small amount of capital with which to conduct its business, and (d) such
Person will be able to pay its debts as they mature. For purposes of this definition, (i) “debt”
means liability on a “claim”, and (ii) “claim” means any (x) right to payment, whether or not such
a right is reduced to judgment, liquidated, unliquidated, fixed, contingent, matured, unmatured,
disputed, undisputed, legal, equitable, secured or unsecured or (y) right to an equitable remedy
for breach of performance if such breach gives rise to a right to payment, whether or not such
right to an equitable remedy is reduced to judgment, fixed, contingent, matured or unmatured,
disputed, undisputed, secured or unsecured.

“Specified Cash Management Agreement”: any Cash Management Agreement entered into by any Loan
Party and any Cash Management Bank that is designated in writing by the Company and such Cash
Management Bank to the Administrative Agent and the Collateral Agent as a “Specified Cash
Management Agreement”.

“Specified Hedge Agreement”: any Hedge Agreement entered into by the Company or any
Subsidiary Guarantor and any Qualified Counterparty.

“SPC”: as defined in Section 10.06(i).

 

28

 

“Statutory Reserves”: a fraction (expressed as a decimal), the numerator of which is the
number one and the denominator of which is the number one minus the aggregate of the maximum
reserve percentages (including any marginal, special, emergency or supplemental reserves) expressed
as a decimal established by the Board and any other banking authority, domestic or foreign, to
which the Administrative Agent or any Lender (including any branch,
Affiliate or other fronting office making or holding a Loan) is subject for Eurocurrency
Liabilities (as defined in Regulation D of the Board). Eurodollar Loans shall be deemed to
constitute Eurocurrency Liabilities (as defined in Regulation D of the Board) and to be subject to
such reserve requirements without benefit of or credit for proration, exemptions or offsets that
may be available from time to time to any Lender under such Regulation D. Statutory Reserves shall
be adjusted automatically on and as of the effective date of any change in any reserve percentage.

“Subsidiary”: as to any Person, a corporation, partnership, limited liability company or
other entity of which shares of stock or other ownership interests having ordinary voting power
(other than stock or such other ownership interests having such power only by reason of the
happening of a contingency) to elect a majority of the board of directors or other managers of such
corporation, partnership or other entity are at the time owned, or the management of which is
otherwise controlled, directly or indirectly through one or more intermediaries, or both, by such
Person. Unless otherwise qualified, all references to a “Subsidiary” or to “Subsidiaries” in this
Agreement shall refer to a Subsidiary or Subsidiaries of the Company.

“Subsidiary Borrower”: any Subsidiary Guarantor that becomes a Borrower in accordance with
Section 2.23.

“Subsidiary Borrower Request and Assumption Agreement”: as defined in Section 2.23.

“Subsidiary Guarantor”: each Domestic Subsidiary of the Company that is a party to the
Guarantee and Collateral Agreement from time to time and each Foreign Subsidiary Guarantor.

“Syndication Agent”: RBC Capital Markets,1 in its capacity as syndication agent
hereunder.

“Term Loan”: as defined in Section 2.01.

“Term Loan Commitment”: as to any Lender, the obligation of such Lender, if any, to make a
Term Loan to the Company hereunder in a principal amount not to exceed the amount set forth under
the heading “Term Loan Commitment” opposite such Lender’s name on Annex A, or, as the case may be,
in the Assignment and Acceptance pursuant to which such Lender became a party hereto, as the same
may be changed from time to time pursuant to the terms hereof. The original aggregate amount of
the Term Loan Commitments is $600,000,000.

“Term Loan Facility”: as defined in the definition of “Facility” in this Section 1.01.

 

	 	 	 
	1	 	RBC Capital Markets is the marketing name for the
investment banking activities of Royal Bank of Canada.

 

29

 

“Term Loan Lender”: each Lender that has a Term Loan Commitment or is the holder of a Term
Loan.

“Term Loan Maturity Date”: the day that is six years and six months after the Closing Date;
provided that if such day is not a Business Day, the Term Loan Maturity Date shall be the
immediately preceding Business Day.

“Term Loan Percentage”: as to any Term Loan Lender at any time, the percentage which such
Lender’s Term Loan Commitment then constitutes of the aggregate Term Loan Commitments (or, at any
time after the Closing Date, the percentage which the aggregate principal amount of such Lender’s
Term Loan then outstanding constitutes of the aggregate principal amount of the Term Loans then
outstanding).

“Term Note”: as defined in Section 2.06(e).

“Threshold Amount”: the amount set forth in Schedule 1.01C.

“Total Revolving Credit Commitments”: at any time, the aggregate amount of the Revolving
Credit Commitments then in effect.

“Total Revolving Extensions of Credit”: at any time, the aggregate amount of the Revolving
Extensions of Credit of the Revolving Credit Lenders outstanding at such time.

“Transferee”: as defined in Section 10.15.

“Type”: as to any Loan, its nature as a Base Rate Loan or a Eurodollar Loan.

“Uniform Customs”: as defined in Section 10.11.

“USA PATRIOT Act”: The Uniting and Strengthening America by Providing Appropriate Tools
Required to Intercept and Obstruct Terrorism Act of 2001 (Title III of Pub. L. No. 107-56 (signed
into law October 26, 2001)).

Section 1.02. Other Definitional Provisions. (a) Unless otherwise specified therein, all
terms defined in this Agreement shall have the defined meanings when used in the other Loan
Documents or any certificate or other document made or delivered pursuant hereto or thereto.

(a) As used herein and in the other Loan Documents, and any certificate or other document made
or delivered pursuant hereto or thereto, (i) accounting terms relating to the Company and its
Subsidiaries not defined in Section 1.01 and accounting terms partly defined in Section 1.01, to
the extent not defined, shall have the respective meanings given to them under GAAP and (ii)
references to fiscal year or fiscal quarter are, unless otherwise indicated, references to the
fiscal year or fiscal quarter of the Company (the Company’s fiscal year ends January 31).

(b) The words “hereof”, “herein” and “hereunder” and words of similar import when used in this
Agreement shall refer to this Agreement as a whole and not to any particular
provision of this Agreement, and Section, Schedule and Exhibit references are to this
Agreement unless otherwise specified.

 

30

 

(c) The meanings given to terms defined herein shall be equally applicable to both the
singular and plural forms of such terms.

(d) All calculations of financial ratios set forth in Section 7.01 shall be calculated to the
same number of decimal places as the relevant ratios are expressed in and shall be rounded upward
if the number in the decimal place immediately following the last calculated decimal place is five
or greater. For example, if the relevant ratio is to be calculated to the hundredth decimal place
and the calculation of the ratio is 5.126, the ratio will be rounded up to 5.13.

Section 1.03. Accounting Changes. If any “Accounting Change” shall occur and such change
results in a change in the method of calculation of financial covenants, standards or terms in this
Agreement, then the Company and the Administrative Agent agree to enter into negotiations in order
to amend such provisions of this Agreement so as to equitably reflect such Accounting Change with
the desired result that the criteria for evaluating the Company’s financial condition shall be the
same after such Accounting Change as if such Accounting Change had not been made. Until such time
as such an amendment shall have been executed and delivered by the Company, the Administrative
Agent and the Required Lenders, all financial covenants, standards and terms in this Agreement
shall continue to be calculated or construed as if such Accounting Change had not occurred.
“Accounting Change” refers to any change in accounting principles required by the promulgation of
any rule, regulation, pronouncement or opinion by the Financial Accounting Standards Board of the
American Institute of Certified Public Accountants or, if applicable, the SEC.

ARTICLE 2

Amount and Terms of Commitments

Section 2.01. Term Loan Commitments. Subject to the terms and conditions hereof, the Term
Loan Lenders severally agree to make term loans (each, a “Term Loan”) to the Company on the Closing
Date in an amount for each Term Loan Lender not to exceed the amount of the Term Loan Commitment of
such Lender. The Term Loans may from time to time be Eurodollar Loans or Base Rate Loans, as
determined by the Company and notified to the Administrative Agent in accordance with Sections 2.02
and 2.11.

Section 2.02. Procedure for Term Loan Borrowing. The Company shall deliver to the
Administrative Agent a Borrowing Notice (which Borrowing Notice must be received by the
Administrative Agent prior to 11:00 a.m., New York City time, one Business Day prior to the
anticipated Closing Date (which shall be a Business Day)) requesting that the Term Loan Lenders
make the Term Loans on the Closing Date. Upon receipt of such Borrowing Notice the Administrative
Agent shall promptly notify each Term Loan Lender thereof. Not later than 12:00 Noon, New York
City time, on the Closing Date each Term Loan Lender shall make available to the Administrative
Agent at the Funding Office an amount in immediately available
funds equal to the Term Loan or Term Loans to be made by such Lender. The aggregate of the
amounts made available to the Administrative Agent by the Term Loan Lenders will then be made
available to the Company by the Administrative Agent in like funds as received by the
Administrative Agent.

 

31

 

Section 2.03. Repayment of Term Loans. The Company shall pay to the Administrative Agent,
for the account of the Term Loan Lenders, on each Payment Date commencing with the Payment Date
occurring on August 1, 2011, a principal amount of Term Loans equal to 0.25% of the aggregate
principal amount of Term Loans made on the Closing Date, as such amount may be reduced pursuant to
Sections 2.09(b) and 2.10(g). To the extent not previously paid, all Term Loans shall be due and
payable on the Term Loan Maturity Date. All repayments made pursuant to this Section 2.03 shall be
accompanied by accrued interest on the amount repaid and shall be subject to Section 2.19.

Section 2.04. Revolving Credit Commitments. (a) Subject to the terms and conditions
hereof, the Revolving Credit Lenders severally agree to make revolving credit loans (“Revolving
Credit Loans”) to the Borrowers from time to time during the Revolving Credit Commitment Period in
an aggregate principal amount at any one time outstanding for each Revolving Credit Lender which,
when added to such Lender’s Revolving Credit Percentage of the L/C Obligations then outstanding,
does not exceed the amount of such Lender’s Revolving Credit Commitment; provided that the
aggregate principal amount of Revolving Credit Loans made on the Closing Date shall not exceed
$25,000,000; provided, further, that the Revolving Credit Lenders shall not be obligated to make a
Revolving Credit Loan that would cause the Total Revolving Extensions of Credit to exceed the then
applicable Authorized Amount. During the Revolving Credit Commitment Period any Borrower may use
the Revolving Credit Commitments by borrowing, prepaying the Revolving Credit Loans in whole or in
part, and reborrowing, all in accordance with the terms and conditions hereof. The Revolving
Credit Loans may from time to time be Eurodollar Loans or Base Rate Loans, as determined by the
Borrower and notified to the Administrative Agent in accordance with Sections 2.05 and 2.11,
provided that no Revolving Credit Loan shall be made as a Eurodollar Loan after the day that is one
month prior to the Revolving Credit Termination Date.

(b) The Borrowers shall repay all outstanding Revolving Credit Loans on the Revolving Credit
Termination Date.

Section 2.05. Procedure for Revolving Credit Borrowing. The Borrower may borrow under the
Revolving Credit Commitments on any Business Day during the Revolving Credit Commitment Period,
provided that (i) the Borrower shall deliver to the Administrative Agent an irrevocable written
Borrowing Notice (which Borrowing Notice must be received by the Administrative Agent prior to
12:00 Noon, New York City time, three Business Days prior to the requested Borrowing Date, in the
case of Eurodollar Loans or, with respect to Revolving Credit Loans to be made on the Closing Date
(which shall be a Business Day), one Business Day prior to the anticipated Closing Date), or (ii)
the Borrower shall give the Administrative Agent an irrevocable telephonic notice confirmed
promptly in writing (which telephonic notice must be received by the Administrative Agent not later
than 12:00 Noon, New 

 

32

 

York City time, on the proposed Borrowing Date), specifying (1) the amount to
be borrowed, (2) the requested Borrowing Date, which shall be the date of such telephonic notice and (3) that such Borrowing
shall be a Base Rate Loan, in the case of Base Rate Loans. Each borrowing of Revolving Credit
Loans under the Revolving Credit Commitments shall be in an amount equal to (x) in the case of Base
Rate Loans, $1,000,000 or a whole multiple of $500,000 in excess thereof (or, if the then aggregate
Available Revolving Credit Commitments are less than $1,000,000, such lesser amount) and (y) in the
case of Eurodollar Loans, $1,000,000 or a whole multiple of $500,000 in excess thereof. Upon
receipt of any such Borrowing Notice or telephonic notice from the Borrower, the Administrative
Agent shall promptly notify each Revolving Credit Lender thereof. Each Revolving Credit Lender
will make its Revolving Credit Percentage of the amount of each borrowing of Revolving Credit Loans
available to the Administrative Agent for the account of the Borrower at the Funding Office prior
to (x) 12:00 Noon, New York City time, on the Borrowing Date requested by the Borrower in the case
of Eurodollar Loans, or (y) 4:00 P.M., New York City time, on the date of such telephonic notice in
the case of a Base Rate Loan, in either case in funds immediately available to the Administrative
Agent. Such borrowing will then be made available to the Borrower by the Administrative Agent in
like funds as received by the Administrative Agent.

Section 2.06. Repayment of Loans; Evidence of Debt. (a) The Borrowers hereby
unconditionally, and jointly and severally, promise to pay to the Administrative Agent for the
account of the appropriate Revolving Credit Lender or Term Loan Lender, as the case may be, (i) the
then unpaid principal amount of each Revolving Credit Loan of such Revolving Credit Lender on the
Revolving Credit Termination Date (or on such earlier date on which the Loans become due and
payable pursuant to Article 8) and (ii) the principal amount of each Term Loan of such Term Loan
Lender made to such Borrower in installments according to the amortization schedule set forth in
Section 2.03 (or on such earlier date on which the Loans become due and payable pursuant to Article
8). The Borrowers hereby further agree to pay interest on the unpaid principal amount of the Loans
from time to time outstanding from the date hereof until payment in full thereof at the rates per
annum, and on the dates, set forth in Section 2.13.

(b) Each Lender shall maintain in accordance with its usual practice an account or accounts
evidencing indebtedness of each Borrower to such Lender resulting from each Loan of such Lender
made to such Borrower from time to time, including the amounts of principal and interest payable
and paid to such Lender from time to time under this Agreement.

(c) The Administrative Agent shall maintain accounts in which it will record (i) the amount of
each Loan made hereunder and any Note evidencing such Loan, the Type of such Loan and each Interest
Period applicable thereto, (ii) the amount of any principal or interest due and payable or to
become due and payable from the Borrowers to each Lender hereunder and (iii) both the amount of any
sum received by the Administrative Agent hereunder from any Borrower and each Lender’s share
thereof.

(d) The entries made in the accounts maintained pursuant to Section 2.06(c) above shall, to
the extent permitted by applicable law, be prima facie evidence of the existence and amounts of the
obligations of each Borrower therein recorded; provided, however, that the failure of any Lender or
the Administrative Agent to maintain such accounts, or any error therein, shall
not in any manner affect the obligation of any Borrower to repay (with applicable interest)
the Loans made to such Borrower by such Lender in accordance with the terms of this Agreement.

 

33

 

(e) Each Borrower agrees that, upon the request to the Administrative Agent by any Lender,
such Borrower will promptly execute and deliver to such Lender a promissory note of such Borrower
evidencing any Term Loans or Revolving Credit Loans, as the case may be, of such Lender,
substantially in the forms of Exhibit F-1 or F-2, respectively (a “Term Note” or “Revolving Credit
Note”, respectively), with appropriate insertions as to date and principal amount (and, in the case
of a Foreign Borrower, with such changes as the Administrative Agent reasonably determines are
necessary or appropriate); provided, that delivery of originals of Notes shall not be a condition
precedent to the occurrence of the Closing Date or the making of the Loans or issuance of Letters
of Credit on the Closing Date.

Section 2.07. Fees. (a) The Company agrees to pay to the Administrative Agent for the
account of each Revolving Credit Lender a commitment fee for the period from and including the
Closing Date to the last day of the Revolving Credit Commitment Period, computed at the Commitment
Fee Rate on the average daily amount of the Available Revolving Credit Commitment of such Lender
during the period for which payment is made, payable quarterly in arrears on each Payment Date
commencing with the Payment Date occurring on August 1, 2011 and on the Revolving Credit
Termination Date.

(b) The Company agrees to pay to the Administrative Agent for the account of each Term Loan
Lender on the Closing Date an upfront fee equal to 0.50% of such Term Loan Lender’s Term Loan
Commitment on such date.

(c) The Company agrees to pay to the Administrative Agent for the account of each Revolving
Credit Lender on the Closing Date an upfront fee equal to 1.00% of such Revolving Credit Lender’s
Revolving Credit Commitment on such date.

(d) If, on or prior to the first anniversary of the Closing Date, the Company effects a
Repricing Transaction, the Company shall pay to the Administrative Agent, for the ratable account
of each of the applicable Term Loan Lenders, (I) in the case of a Repricing Transaction described
in clause (a) of the definition thereof, a prepayment premium of 1.00% of the aggregate principal
amount of the Term Loans so prepaid, refinanced, substituted or replaced and (II) in the case of a
Repricing Transaction described in clause (b) of the definition thereof, a fee equal to 1.00% of
the aggregate principal amount of the applicable Term Loans outstanding immediately prior to such
amendment. Such amounts shall be due and payable on the date of effectiveness of such Repricing
Transaction.

(e) The Company agrees to pay to the Agents, for their own respective accounts, the fees in
the amounts and on the dates agreed to in writing by the Company and the Agents.

 

34

 

Section 2.08. Termination or Reduction of Revolving Credit Commitments. The Company shall
have the right, upon not less than three Business Days’ notice to the Administrative Agent, to
terminate the Revolving Credit Commitments or, from time to time, to reduce the aggregate amount of
the Revolving Credit Commitments; provided that no such
termination or reduction of Revolving Credit Commitments shall be permitted if, after giving
effect thereto and to any prepayments of the Revolving Credit Loans made on the effective date
thereof, the Total Revolving Extensions of Credit would exceed the Total Revolving Credit
Commitments. Any such reduction shall be in an amount equal to $1,000,000 or a whole multiple of
$500,000 in excess thereof, and shall reduce permanently the Revolving Credit Commitments then in
effect. A notice of termination of the Revolving Credit Commitments delivered by the Company to
the Administrative Agent may be revoked by the Company by written notice to the Administrative
Agent on or prior to the date specified for the termination of the Revolving Credit Commitments.

Section 2.09. Optional Prepayments. (a) The Borrowers may at any time and from time to time
prepay the Loans, in whole or in part, without premium or penalty (except as otherwise provided
herein), (x) upon irrevocable notice delivered to the Administrative Agent (i) no later than 12:00
Noon, New York City time, three Business Days prior thereto in the case of Eurodollar Loans and
(ii) no later than 12:00 Noon, New York City time, one Business Day prior thereto in the case of
Base Rate Loans that are Term Loans, which notice shall specify the date and amount of such
prepayment, whether such prepayment is of Term Loans or Revolving Credit Loans, and whether such
prepayment is of Eurodollar Loans or Base Rate Loans, and (y) at any time on any Business Day with
no prior notice, in the case of Revolving Credit Loans that are Base Rate Loans; provided, that if
a Eurodollar Loan is prepaid on any day other than the last day of the Interest Period applicable
thereto, the Borrower shall also pay any amounts owing pursuant to Section 2.19, provided, further,
that a notice of prepayment may state that such notice is conditioned upon the effectiveness of
other credit facilities, incurrence of other Indebtedness or consummation of another transaction
(such as a Change of Control), in which case such notice may be revoked by the Company (by written
notice to the Administrative Agent on or prior to the specified effective date) if such condition
is not satisfied. Upon receipt of any such notice the Administrative Agent shall promptly notify
each relevant Lender thereof. If any such notice is given, the amount specified in such notice
shall be due and payable on the date specified therein (unless such notice is revoked as
contemplated above), together with (except in the case of Revolving Credit Loans that are Base Rate
Loans) accrued interest to such date on the amount prepaid. Partial prepayments of Term Loans and
Revolving Credit Loans shall be in an aggregate principal amount of $1,000,000 or a whole multiple
of $500,000 in excess thereof.

(b) Each prepayment of Term Loans pursuant to this Section 2.09 shall be applied first, pro
rata to the installments of Term Loans which are scheduled to mature in the 24-month period
immediately following such prepayment and second, to remaining installments of Term Loans pro rata
according to the outstanding principal amounts thereof.

Section 2.10. Mandatory Prepayments. (a) Unless the Required Prepayment Lenders shall
otherwise agree, if any Indebtedness shall be incurred by the Company or any of its Subsidiaries
(excluding any Indebtedness incurred in accordance with Section 7.02), then not later than the next
Business Day following such incurrence, the Loans shall be prepaid by an amount equal to the amount
of the Net Cash Proceeds of such incurrence.

 

35

 

(b) Unless the Required Prepayment Lenders shall otherwise agree, if on any date the Company
or any of its Subsidiaries shall receive Net Cash Proceeds from any Asset Sale or
Recovery Event then, unless a Reinvestment Notice shall be delivered in respect thereof, not
later than the fifth Business Day following the receipt by the Company or such Subsidiary of such
Net Cash Proceeds, the Loans shall be prepaid by an amount equal to the amount of such Net Cash
Proceeds; provided that (i) any such prepayment shall only be required with the aggregate amount of
Net Cash Proceeds from any Asset Sale or Recovery Event received in any fiscal year of the Company
in excess of $1,000,000 and (ii) notwithstanding the foregoing, on each Reinvestment Prepayment
Date the Loans shall be prepaid by an amount equal to the Reinvestment Prepayment Amount (or, in
the case of a Reinvestment Prepayment Date described in clause (b) of the definition thereof with
respect to only a portion of the relevant Reinvestment Deferred Amount, an amount equal to such
portion) with respect to the relevant Reinvestment Event. The provisions of this Section do not
constitute a consent to the consummation of any Disposition not permitted by Section 7.05.

(c) Unless the Required Prepayment Lenders shall otherwise agree, if, for any fiscal year of
the Company commencing with the fiscal year ending January 31, 2013, there shall be Excess Cash
Flow, then, on the relevant Excess Cash Flow Application Date, the Loans shall be prepaid by an
amount equal to (x) the ECF Percentage of such Excess Cash Flow minus (y) voluntary payments of
Term Loans under Section 2.09 during such fiscal year but only to the extent that such prepayments
do not occur pursuant to a refinancing of all or any portion of such Term Loans. Each such
prepayment shall be made on a date (an “Excess Cash Flow Application Date”) no later than five
Business Days after the earlier of the date on which the financial statements of the Company
referred to in Section 6.01(a), for the fiscal year with respect to which such prepayment is made,
(i) are required to be delivered to the Lenders and (ii) are actually delivered.

(d) In the event of any termination of all the Revolving Credit Commitments, each Borrower
shall, on the date of such termination, repay or prepay all its outstanding Revolving Credit Loans
and replace or cause to be canceled (or make other arrangements satisfactory to the Administrative
Agent and each Issuing Lender with respect to) all outstanding Letters of Credit issued by such
Issuing Lender. If, after giving effect to any partial reduction of the Revolving Credit
Commitments or at any other time, the Total Revolving Extensions of Credit would exceed the Total
Revolving Credit Commitment, then the Borrowers shall, on the date of such reduction or at such
other time, repay or prepay Revolving Credit Loans and, after the Revolving Credit Loans shall have
been repaid or prepaid in full, replace or cause to be canceled (or make other arrangements
satisfactory to the Administrative Agent and each Issuing Lender with respect to) Letters of Credit
issued by such Issuing Lender in an amount sufficient to eliminate such excess.

 

36

 

(e) Notwithstanding any other provisions of this Section 2.10, (A) to the extent that any or
all of the Net Cash Proceeds of any Asset Sale by a Foreign Subsidiary or Excess Cash Flow
estimated in good faith by the Company to be attributable to Foreign Subsidiaries are prohibited or
delayed by applicable local law (including financial assistance, corporate benefit restrictions on
upstreaming of cash intra group and the fiduciary duties of directors and managers of Foreign
Subsidiaries) from being repatriated to the United States or passed on to or used for the benefit
of the Company, the portion of such Net Cash Proceeds or Excess Cash Flow so affected will not be
required to be applied to repay Loans at the times provided in this Section 2.10
but may be retained by the applicable Foreign Subsidiary so long, but only so long, as
applicable local law delays or will not permit repatriation thereof to the United States (the
Company hereby agreeing to cause the applicable Foreign Subsidiary to use commercially reasonable
efforts in compliance with applicable law to effect such repatriation), and once such repatriation
to the United States of any of such affected Net Cash Proceeds or Excess Cash Flow is permitted
under applicable local law, such repatriation to the United States will be promptly effected and
such repatriated Net Cash Proceeds or Excess Cash Flow will be promptly (and in any event not later
than two Business Days after such repatriation) applied (net of additional taxes payable or
reserved against as a result thereof) to the repayment of the Loans to the extent otherwise
required under this Section 2.10 and (B) to the extent that the Company has determined in good
faith that repatriation to the United States of any of or all the Net Cash Proceeds of any
Disposition by a Foreign Subsidiary or Excess Cash Flow estimated in good faith by the Company to
be attributable to Foreign Subsidiaries or passing on to or use thereof for the benefit of the
Company would cause significant adverse tax consequences to the Company or any of its Subsidiaries,
such Net Cash Proceeds or Excess Cash Flow so affected may be retained by the applicable Foreign
Subsidiary; provided that, in the case of this clause (B), on or before the date on which any such
Net Cash Proceeds so retained would otherwise have been required to be applied to prepayments to
the extent otherwise required under Section 2.10(b) or any such Excess Cash Flow would have been
required to be applied to prepayments pursuant to Section 2.10(c), the Company applies an amount
equal to such Net Cash Proceeds or Excess Cash Flow to such prepayments as if such Net Cash
Proceeds or Excess Cash Flow had been received by or was attributable to the Company rather than
such Foreign Subsidiary, less the amount of additional taxes that would have been payable or
reserved against if such Net Cash Proceeds or Excess Cash Flow had been repatriated to the United
States (or, if less, the Net Cash Proceeds or Excess Cash Flow that would be calculated if received
by such Foreign Subsidiary). For the avoidance of doubt, but without limiting the Company’s
obligations under this Section 2.10, in no circumstance shall this Section 2.10 require any Foreign
Subsidiary to make any dividend of or otherwise repatriate for the benefit of the Company any
portion of any Net Cash Proceeds received by such Foreign Subsidiary or Excess Cash Flow
attributable to any such Foreign Subsidiary.

(f) All prepayments made pursuant to this Section 2.10 shall be subject to Section 2.19, but
shall otherwise be without premium or penalty, and shall be accompanied by accrued interest on the
principal amount to be repaid to but excluding the date of payment.

(g) Each prepayment of Loans pursuant to this Section 2.10 shall be applied first, pro rata to
the installments of Term Loans which are scheduled to mature in the 24-month period immediately
following such prepayment, second, to remaining installments of Term Loans pro rata according to
the outstanding principal amounts thereof, third, if no Term Loans are outstanding, to prepay
outstanding Revolving Credit Loans to the full extent thereof, and fourth, if no Term Loans or
Revolving Credit Loans are outstanding, to cash collateralize any outstanding Letters of Credit (up
to an aggregate amount equal to the aggregate undrawn face amount of all such Letters of Credit)
(it being understood that any such repayment or cash collateralization shall not permanently reduce
Revolving Credit Commitments).

 

37

 

(h) The Company shall deliver to the Administrative Agent, at the time of each prepayment
required under this Section 2.10, (1) a certificate signed by a Responsible Officer setting forth
in reasonable detail the calculation of the amount of such prepayment and (2) at least one Business
Day prior written notice of such prepayment. Each notice of prepayment shall specify the prepayment
date, the Type of each Loan being prepaid and the principal amount of each Loan (or portion
thereof) to be prepaid.

Section 2.11. Conversion and Continuation Options. (a) The Borrower may elect from time to
time to convert Eurodollar Loans to Base Rate Loans by giving the Administrative Agent at least one
Business Day prior irrevocable notice of such election not later than 12:00 Noon, New York City
time, provided that any such conversion of Eurodollar Loans may be made only on the last day of an
Interest Period with respect thereto. The Borrower may elect from time to time to convert Base
Rate Loans to Eurodollar Loans by giving the Administrative Agent at least three Business Days’
prior irrevocable notice of such election not later than 12:00 Noon, New York City time (which
notice shall specify the length of the initial Interest Period therefor), provided that no Base
Rate Loan under a particular Facility may be converted into a Eurodollar Loan (i) when any Event of
Default has occurred and is continuing and the Administrative Agent has, or the Majority Facility
Lenders in respect of such Facility have, determined in its or their sole discretion not to permit
such conversions or (ii) after the date that is one month prior to the final scheduled termination
or maturity date of such Facility. Upon receipt of any such notice the Administrative Agent shall
promptly notify each relevant Lender thereof.

(b) The Borrower may elect to continue any Eurodollar Loan as such upon the expiration of the
then current Interest Period with respect thereto by giving irrevocable notice to the
Administrative Agent, in accordance with the applicable provisions of the term “Interest Period”
set forth in Section 1.01, of the length of the next Interest Period to be applicable to such Loan,
provided, that if the Borrower shall fail to give any such required notice as described above, or
notify the Administrative Agent of an intent to convert any such Eurodollar Loan to a Base Rate
Loan, at least three Business Days prior to the expiration of the then current Interest Period, at
the end of such Interest Period, such Loan shall be continued automatically as a Eurodollar Loan
with a three-month Interest Period (unless the then final scheduled termination or maturity date
for the relevant Facility would be prior to the end of such three-month Interest Period or such
continuation is not permitted pursuant to the following proviso, in which case such Loan shall,
absent the consent of the Administrative Agent to the contrary (which may be given or withheld in
its sole discretion) then be converted automatically to a Base Rate Loan); and provided, further,
that no Eurodollar Loan under a particular Facility may be continued as such (i) when any Event of
Default has occurred and is continuing and the Administrative Agent has, or the Majority Facility
Lenders in respect of such Facility have, determined in its or their sole discretion not to permit
such continuations or (ii) after the date that is one month prior to the final scheduled
termination or maturity date of such Facility. Upon receipt of any such notice the Administrative
Agent shall promptly notify each relevant Lender thereof.

Section 2.12. Minimum Amounts and Maximum Number of Eurodollar Tranches. Notwithstanding
anything to the contrary in this Agreement, all borrowings, conversions, continuations and optional
prepayments of Eurodollar Loans and all selections of Interest Periods shall be in such amounts and
be made pursuant to such elections so that, (a) after giving effect
thereto, the aggregate principal amount of the Eurodollar Loans comprising each Eurodollar
Tranche shall be equal to $1,000,000 or a whole multiple of $500,000 in excess thereof and (b) no
more than ten Eurodollar Tranches shall be outstanding at any one time.

 

38

 

Section 2.13. Interest Rates and Payment Dates. (a) Subject to Section 2.13(c), each
Eurodollar Loan shall bear interest for each day during each Interest Period with respect thereto
at a rate per annum equal to the Adjusted LIBO Rate determined for such day plus the Applicable
Margin in effect for such day.

(b) Subject to Section 2.13(c), each Base Rate Loan shall bear interest for each day on which
it is outstanding at a rate per annum equal to the Base Rate in effect for such day plus the
Applicable Margin in effect for such day.

(c) (i) If all or a portion of the principal amount of any Loan or Reimbursement Obligation
shall not be paid when due (whether at the stated maturity, by acceleration or otherwise), all
outstanding Loans and Reimbursement Obligations (whether or not overdue) (to the extent legally
permitted) shall bear interest at a rate per annum that is equal to (x) in the case of the Loans,
the rate that would otherwise be applicable thereto pursuant to the foregoing provisions of this
Section 2.13 plus 2% or (y) in the case of Reimbursement Obligations, the rate applicable to Base
Rate Loans under the Revolving Credit Facility plus 2%, and (ii) if all or a portion of any
interest payable on any Loan or Reimbursement Obligation or any commitment fee or other amount
payable hereunder or under any other Loan Document shall not be paid when due (whether at the
stated maturity, by acceleration or otherwise), such overdue amount shall bear interest at a rate
per annum equal to the rate then applicable to Base Rate Loans under the relevant Facility plus 2%
(or, in the case of any such other amounts that do not relate to a particular Facility, the rate
then applicable to Base Rate Loans under the Revolving Credit Facility plus 2%), in each case, with
respect to clauses (i) and (ii) above, from the date of such non payment until such amount is paid
in full (after as well as before judgment).

(d) Interest shall be payable in arrears on each Interest Payment Date, provided that interest
accruing pursuant to paragraph (c) of this Section 2.13 shall be payable from time to time on
demand.

Section 2.14. Computation of Interest and Fees. (a) Interest, fees and commissions payable
pursuant hereto shall be calculated on the basis of a 360-day year for the actual days elapsed,
except that, with respect to Base Rate Loans on which interest is calculated on the basis of the
Prime Rate, the interest thereon shall be calculated on the basis of a 365 (or 366, as the case may
be) day year for the actual days elapsed. The Administrative Agent shall as soon as practicable
notify the Company and the relevant Lenders of each determination of an Adjusted LIBO Rate. Any
change in the interest rate on a Loan resulting from a change in the Base Rate or the Statutory
Reserves shall become effective as of the opening of business on the day on which such change
becomes effective. The Administrative Agent shall as soon as practicable notify the Company and
the relevant Lenders of the effective date and the amount of each such change in interest rate.

 

39

 

(b) Each determination of an interest rate by the Administrative Agent pursuant to any
provision of this Agreement shall be conclusive and binding on the Borrowers and the Lenders in the
absence of manifest error. The Administrative Agent shall, at the request of the Company, deliver
to the Company a statement showing the quotations used by the Administrative Agent in determining
any interest rate pursuant to Section 2.13(a).

Section 2.15. Inability To Determine Interest Rate. If prior to the first day of any
Interest Period:

(a) the Administrative Agent shall have determined (which determination shall be conclusive
and binding upon each Borrower absent manifest error) either that Dollar deposits in the principal
amounts of the Loans comprising the applicable borrowing are not generally available in the London
interbank market or that, by reason of circumstances affecting the relevant market, adequate and
reasonable means do not exist for ascertaining the Adjusted LIBO Rate for such Interest Period, or

(b) the Administrative Agent shall have received notice from the Majority Facility Lenders in
respect of the relevant Facility that the Adjusted LIBO Rate determined or to be determined for
such Interest Period will not adequately and fairly reflect the cost to such Lenders (as
conclusively certified by such Lenders) of making or maintaining their affected Loans during such
Interest Period,

the Administrative Agent shall give telecopy or telephonic notice thereof to the Company and the
relevant Lenders as soon as practicable thereafter. If such notice is given (x) any Eurodollar
Loans under the relevant Facility requested to be made on the first day of such Interest Period
shall be made as Base Rate Loans, (y) any Loans under the relevant Facility that were to have been
converted on the first day of such Interest Period to Eurodollar Loans shall be continued as Base
Rate Loans and (z) any outstanding Eurodollar Loans under the relevant Facility shall be converted,
on the last day of the then current Interest Period with respect thereto, to Base Rate Loans.
Until such notice has been withdrawn by the Administrative Agent (which it agrees to do upon the
circumstances giving rise to the initial notice no longer existing), no further Eurodollar Loans
under the relevant Facility shall be made or continued as such, nor shall any Borrower have the
right to convert Loans under the relevant Facility to Eurodollar Loans.

Section 2.16. Pro Rata Treatment and Payments. (a) Each borrowing by any Borrower from the
Lenders hereunder, each payment by any Borrower on account of any commitment fee or Letter of
Credit fee, and any reduction of the Commitments of the Lenders, shall be made pro rata according
to the respective Term Loan Percentages or Revolving Credit Percentages, as the case may be, of the
relevant Lenders. Each payment of interest in respect of the Loans and each payment in respect of
fees payable hereunder shall be applied to the amounts of such obligations owing to the Lenders pro
rata according to the respective amounts then due and owing to the Lenders.

(b) Each payment on account of principal of the Term Loans outstanding under the Term Loan
Facility shall be allocated among the Term Loan Lenders holding such Term Loans
pro rata based on the principal amount of such Term Loans held by such Term Loan Lenders.
Amounts paid or prepaid in respect of Terms Loans may not be reborrowed.

 

40

 

(c) Each payment (including each prepayment) by any Borrower on account of principal of the
Revolving Credit Loans shall be made pro rata according to the respective outstanding principal
amounts of the Revolving Credit Loans then held by the Revolving Credit Lenders. Each payment in
respect of Reimbursement Obligations in respect of any Letter of Credit shall be made to the
Issuing Lender that issued such Letter of Credit.

(d) The application of any payment of Loans under any Facility (including optional and
mandatory prepayments) shall be made first, to Base Rate Loans under such Facility and second, to
Eurodollar Loans under such Facility. Each payment of the Loans (except in the case of Revolving
Credit Loans that are Base Rate Loans) shall be accompanied by accrued interest to the date of such
payment on the amount paid.

(e) All payments (including prepayments) to be made by any Borrower hereunder, whether on
account of principal, interest, fees or otherwise, shall be made without setoff or counterclaim and
shall be made prior to 1:00 P.M., New York City time, on the due date thereof to the Administrative
Agent, for the account of the relevant Lenders, at the Payment Office, in Dollars and in
immediately available funds. Any payment made by any Borrower after 1:00 P.M., New York City time,
on any Business Day shall be deemed to have been on the next following Business Day. If any
payment hereunder (other than payments on Eurodollar Loans) becomes due and payable on a day other
than a Business Day, such payment shall be extended to the next succeeding Business Day. If any
payment on a Eurodollar Loan becomes due and payable on a day other than a Business Day, the
maturity thereof shall be extended to the next succeeding Business Day unless the result of such
extension would be to extend such payment into another calendar month, in which event such payment
shall be made on the immediately preceding Business Day. In the case of any extension of any
payment of principal pursuant to the preceding two sentences, interest thereon shall be payable at
the then applicable rate during such extension.

(f) Unless the Administrative Agent shall have been notified in writing by any Lender prior to
a borrowing that such Lender will not make the amount that would constitute its share of such
borrowing available to the Administrative Agent, the Administrative Agent may assume that such
Lender is making such amount available to the Administrative Agent, and the Administrative Agent
may, in reliance upon such assumption, make available to the Borrower a corresponding amount. If
such amount is not made available to the Administrative Agent by the required time on the Borrowing
Date therefor, such Lender shall pay to the Administrative Agent, on demand, such amount with
interest thereon at a rate equal to the greater of (i) the Federal Funds Effective Rate and (ii) a
rate determined by the Administrative Agent in accordance with banking industry rules on interbank
compensation, for the period until such Lender makes such amount immediately available to the
Administrative Agent. A certificate of the Administrative Agent submitted to any Lender with
respect to any amounts owing under this paragraph shall be conclusive in the absence of manifest
error. If such Lender’s share of such borrowing is not made available to the Administrative Agent
by such Lender within three Business Days after such Borrowing Date, the Administrative Agent shall
also be entitled to recover such amount
with interest thereon at the rate per annum applicable to Base Rate Loans under the relevant
Facility, on demand, from the Borrower.

 

41

 

(g) Unless the Administrative Agent shall have been notified in writing by any Borrower prior
to the date of any payment due to be made by any Borrower hereunder that such Borrower will not
make such payment to the Administrative Agent, the Administrative Agent may assume that the
Borrower is making such payment, and the Administrative Agent may, but shall not be required to, in
reliance upon such assumption, make available to the Lenders their respective pro rata shares of a
corresponding amount. If such payment is not made to the Administrative Agent by such Borrower
within three Business Days after such due date, the Administrative Agent shall be entitled to
recover, on demand, from each Lender to which any amount which was made available pursuant to the
preceding sentence, such amount with interest thereon at the rate per annum equal to the daily
average Federal Funds Effective Rate. Nothing herein shall be deemed to limit the rights of the
Administrative Agent or any Lender against any Borrower.

(h) This Section 2.16 shall not be construed to apply to any payment made by any Borrower
pursuant to and in accordance with the express provisions of this Agreement, including differing
payments to be made to non-Defaulting Lenders as opposed to Defaulting Lenders and payments made in
connection with an assignment expressly permitted under Section 10.06. This Section 2.16 shall be
subject to the provisions of Section 2.20 and Section 2.22.

(i) Upon receipt by the Administrative Agent of payments on behalf of Lenders, the
Administrative Agent shall promptly distribute such payments to the Lender or Lenders entitled
thereto, in like funds as received by the Administrative Agent.

Section 2.17. Requirements of Law. (a) If any Change in Law:

(i) shall subject any Lender to any tax of any kind whatsoever with respect to this
Agreement, any Letter of Credit, any Application or any Eurodollar Loan made by it, or
change the basis of taxation of payments to such Lender in respect thereof (except for
Non-Excluded Taxes covered by Section 2.18 and changes in the rate of tax with respect to
Excluded Taxes);

(ii) shall impose, modify or hold applicable any reserve, special deposit, compulsory
loan, insurance charge or similar requirement against assets held by, deposits or other
liabilities in or for the account of, advances, loans or other extensions of credit by, or
any other acquisition of funds by, any office of any Lender that is not otherwise included
in the determination of the Adjusted LIBO Rate hereunder or any Issuing Lender; or

(iii) shall impose on any Lender, any Issuing Lender or the London interbank market any
other condition, cost or expense affecting this Agreement or Eurodollar Loans made by such
Lender or any Letter of Credit or participation therein;

 

42

 

and the result of any of the foregoing is to increase the cost to such Lender or Issuing Lender, by
an amount which such Lender or Issuing Lender deems to be material, of making, converting into,
continuing or maintaining Eurodollar Loans or of maintaining its obligation to make any such Loan
or issuing, maintaining or participating in Letters of Credit (or of maintaining its obligation to
participate in or issue Letters of Credit), or to reduce any amount received or receivable
hereunder in respect thereof (whether principal, interest or any other amount), then, in any such
case, the Company shall promptly pay such Lender or Issuing Lender, as the case may be, upon its
demand, any additional amounts necessary to compensate such Lender or Issuing Lender, as the case
may be, for such increased cost or reduced amount receivable; provided that the Borrowers shall not
be required to compensate a Lender or an Issuing Lender pursuant to this paragraph for any amounts
incurred more than six months prior to the date that such Lender or Issuing Lender, as the case may
be, notifies the Company of such Lender’s or Issuing Lender’s, as the case may be, intention to
claim compensation therefor; and provided further that, if the circumstances giving rise to such
claim have a retroactive effect, then such six-month period shall be extended to include the period
of such retroactive effect. If any Lender or Issuing Lender becomes entitled to claim any
additional amounts pursuant to this Section 2.17, it shall promptly notify the Company (with a copy
to the Administrative Agent) of the event by reason of which it has become so entitled.

(b) If any Lender or any Issuing Lender shall have determined that any Change in Law affecting
such Lender or Issuing Lender or any lending office of such Lender or such Lender’s or Issuing
Lender’s holding company, if any, regarding capital adequacy has or shall have the effect of
reducing the rate of return on such Lender’s or Issuing Lender’s capital or on the capital of such
Lender’s or such Issuing Lender’s holding company, if any, as a consequence of this Agreement, the
Commitments of such Lender or the Loans made by, or participations in Letters of Credit held by
such Lender, or the Letters of Credit issued by any Issuing Lender to a level below that which such
Lender, such Issuing Lender or such holding company could have achieved but for such Change in Law
(taking into consideration such Lender’s, such Issuing Lender’s or such holding company’s policies
with respect to capital adequacy) by an amount deemed by such Lender or such Issuing Lender to be
material, then from time to time, after submission by such Lender or such Issuing Lender to the
Company (with a copy to the Administrative Agent) of a written request therefor, the Company shall
pay to such Lender or such Issuing Lender, as the case may be, such additional amount or amounts as
will compensate such Lender, Issuing Lender or holding company, as the case may be, for such
reduction; provided that the Company shall not be required to compensate a Lender or an Issuing
Lender pursuant to this paragraph for any amounts incurred more than six months prior to the date
that such Lender or such Issuing Lender notifies the Company of such Lender’s or such Issuing
Lender’s intention to claim compensation therefor; and provided further that, if the circumstances
giving rise to such claim have a retroactive effect, then such six-month period shall be extended
to include the period of such retroactive effect.

(c) A certificate as to any additional amounts payable pursuant to this Section 2.17 submitted
by any Lender or any Issuing Lender to the Company (with a copy to the Administrative Agent) shall
be conclusive in the absence of manifest error. Absent manifest error, the Company shall pay such
Lender or such Issuing Lender the amount shown as due on any such certificate delivered by it
within 15 days after its receipt of the same. The obligations of
the Company pursuant to this Section 2.17 shall survive the termination of this Agreement and
the payment of the Loans and all other amounts payable hereunder.

 

43

 

Section 2.18. Taxes. (a) All payments made by the Borrowers under this Agreement and each
other Loan Document shall be made free and clear of, and without deduction or withholding for or on
account of, any present or future income, stamp or other taxes, levies, imposts, duties, charges,
fees, deductions or withholdings, now or hereafter imposed, levied, collected, withheld or assessed
by any Governmental Authority, excluding (i) net income taxes, branch profit taxes and franchise
taxes (imposed in lieu of net income taxes) imposed on any Agent or any Lender as a result of a
present or former connection between such Agent or such Lender and the jurisdiction of the
Governmental Authority imposing such tax or any political subdivision or taxing authority thereof
or therein (other than any such connection arising solely from such Agent’s or such Lender’s having
executed, delivered or performed its obligations or received a payment under, or enforced, this
Agreement or any other Loan Document in such jurisdiction), (ii) any taxes attributable to such
Agent’s or Lender’s failure or inability to comply with the requirements of paragraph (d), (e) or
(g) of this Section, (iii) any United States withholding taxes imposed on amounts payable to such
Agent or such Lender at the time such Agent or Lender becomes a party to this Agreement, except to
the extent that such Agent’s or Lender’s assignor (if any) was entitled, at the time of assignment,
to receive additional amounts from any Borrower with respect to such Non-Excluded Taxes pursuant to
this paragraph (a) and (iv) any tax to the extent imposed as a result of such Agent’s or Lender’s
(A) failure or inability to comply with the applicable requirements of FATCA in such a way to
reduce such tax to zero or (B) election under Section 1471(b)(3) of the Code (collectively,
“Excluded Taxes”). If any such non-excluded taxes, levies, imposts, duties, charges, fees,
deductions or withholdings (“Non-Excluded Taxes”) or any Other Taxes are required to be withheld
from any amounts payable to any Agent or any Lender hereunder, the amounts so payable to such Agent
or such Lender shall be increased to the extent necessary to yield to such Agent or such Lender
(after payment of all Non-Excluded Taxes and Other Taxes) interest or any such other amounts
payable hereunder at the rates or in the amounts specified in this Agreement; provided that the
Borrowers shall not be required to compensate a Lender pursuant to this paragraph for any amounts
incurred more than six months prior to the date that such Lender notifies the Company of such
Lender’s intention to claim compensation therefor; and provided further that, if the circumstances
giving rise to such claim have a retroactive effect, then such six-month period shall be extended
to include the period of such retroactive effect.

(b) In addition, the Borrowers shall pay any Other Taxes to the relevant Governmental
Authority in accordance with applicable law.

(c) Whenever any Non-Excluded Taxes or Other Taxes are payable by any Borrower, as promptly as
possible thereafter such Borrower shall send to the Administrative Agent for the account of the
relevant Agent or Lender, as the case may be, a certified copy of an original official receipt
received by such Borrower showing payment thereof. The Borrowers shall indemnify each Agent and
each Lender for (i) the full amount of any Non-Excluded Taxes or Other Taxes paid by such Agent or
Lender and (ii) any reasonable out-of-pocket expenses arising therefrom or with respect thereto,
provided such Agent or Lender, as the case may be, provides
the Company with a written statement thereof setting forth in reasonable detail the basis and
calculation of such amounts.

 

44

 

(d) Each Lender (or Transferee) that is not a “U.S. Person” as defined in Section 7701(a)(30)
of the Code (a “Non-U.S. Lender”) shall deliver to the Company and the Administrative Agent (or, in
the case of a Participant, to the Lender from which the related participation shall have been
purchased) two copies of either U.S. Internal Revenue Service Form W-8BEN, Form W-8IMY or Form
W-8ECI and any other information required by such forms, or, in the case of a Non-U.S. Lender
claiming exemption from U.S. federal withholding tax under Section 871(h) or 881(c) of the Code
with respect to payments of “portfolio interest,” a statement substantially in the form of Exhibit
G-1 (for a Non-U.S. Lender that is not a partnership for U.S. tax purposes) or in a form of Exhibit
G-2 (for a Non-U.S. Lender that is a partnership for U.S. tax purposes) and a Form W-8BEN or Form
W-8IMY, or any subsequent versions thereof or successors thereto and any other information
required by such forms, properly completed and duly executed by such Non-U.S. Lender claiming
complete exemption from, or a reduced rate of, U.S. federal withholding tax on all payments by the
Borrowers under this Agreement and the other Loan Documents. Such forms shall be delivered by each
Non-U.S. Lender on or before the date it becomes a party to this Agreement (or, in the case of any
Participant, on or before the date such Participant purchases the related participation). In
addition, each Non-U.S. Lender shall deliver such forms promptly upon the obsolescence or
invalidity of any form previously delivered by such Non-U.S. Lender. Each Non-U.S. Lender shall
promptly notify the Company at any time it determines that it is no longer in a position to provide
any previously delivered certificate to the Company (or any other form of certification adopted by
the U.S. taxing authorities for such purpose). If a payment made to a Lender under any Loan
Document would be subject to U.S. federal withholding Tax imposed by FATCA if such Lender were to
fail to comply with the applicable reporting requirements of FATCA (including those contained in
Section 1471(b) or 1472(b) of the Code, as applicable), such Lender shall deliver to the Company
and the Administrative Agent at the time or times prescribed by law and at such time or times
reasonably requested by the Company or the Administrative Agent such documentation prescribed by
applicable law (including as prescribed by Section 1471(b)(3)(C)(i) of the Code) and such
additional documentation reasonably requested by the Company or the Administrative Agent as may be
necessary for the Borrowers and the Administrative Agent to comply with their obligations under
FATCA and to determine that such Lender has complied with such Lenders’ obligations under FATCA or
to determine the amount to deduct and withhold from such payment. Notwithstanding any other
provision of this paragraph, a Non-U.S. Lender shall not be required to deliver any form pursuant
to this paragraph that such Non-U.S. Lender is not legally able to deliver.

(e) A Lender that is entitled to an exemption from or reduction of non-U.S. withholding tax
under the law of the jurisdiction in which any Borrower is located, or any treaty to which such
jurisdiction is a party, with respect to payments under this Agreement shall deliver to the Company
(with a copy to the Administrative Agent), at the time or times prescribed by applicable law or
reasonably requested by the Company, such properly completed and executed documentation prescribed
by applicable law as will permit such payments to be made without withholding or at a reduced rate,
provided that such Lender is legally entitled to complete, execute and deliver such documentation
and in such Lender’s reasonable judgment such
completion, execution or submission would not materially prejudice the legal position of such
Lender.

 

45

 

(f) If a Lender determines, in its sole discretion, that it has received a refund of Taxes as
to which it has been indemnified by any Borrower, or with respect to which such Borrower has paid
additional amounts pursuant to this Section 2.18, it shall within 180 days from the date of its
determination pay over the amount of such refund (but only to the extent of indemnity payments
made, or additional amounts paid, by such Borrower under this Section 2.18 with respect to the
Non-Excluded Taxes or Other Taxes giving rise to such refund) to such Borrower, net of all
reasonable out-of-pocket expenses of such Lender (including any taxes imposed with respect to such
refund) as determined by such Lender in good faith and in its sole discretion, and without interest
(other than interest paid by the relevant Governmental Authority with respect to such refund);
provided, however, that each Borrower, upon request of such Lender, agrees to repay as soon as
reasonably practicable the amount paid over to such Borrower (plus applicable interest imposed by
the relevant Governmental Authority) to such Lender if such Lender is required to repay such refund
to such Governmental Authority. This paragraph shall not be construed to require the
Administrative Agent or any Lender to make available its tax returns to the Company or any other
person.

(g) Each Lender that is a “U.S. Person” within the meaning of Section 7701(a)(30) of the Code
shall deliver to the Company and the Administrative Agent, on or before the date such Lender
becomes a party to this Agreement, two copies of Internal Revenue Service Form W-9 or any successor
or other form prescribed by the Internal Revenue Service.

Section 2.19. Indemnity. The Borrower agrees to indemnify each Lender for, and to hold each
Lender harmless from, any loss (other than for lost profits) or expense that such Lender may
sustain or incur as a consequence of (a) default by the Borrower in making a borrowing of,
conversion into or continuation of Eurodollar Loans after the Borrower has given a notice
requesting the same in accordance with the provisions of this Agreement, (b) default by the
Borrower in making any prepayment after the Borrower has given a notice thereof in accordance with
the provisions of this Agreement or (c) the making of a prepayment or conversion of Eurodollar
Loans on a day that is not the last day of an Interest Period with respect thereto. Such
indemnification may include an amount equal to the excess, if any, of (i) the amount of interest
that would have accrued on the amount so prepaid, or not so borrowed, converted or continued, for
the period from the date of such prepayment or of such failure to borrow, convert or continue to
the last day of such Interest Period (or, in the case of a failure to borrow, convert or continue,
the Interest Period that would have commenced on the date of such failure) in each case at the
applicable rate of interest for such Loans provided for herein (excluding, however, the Applicable
Margin included therein, if any) over (ii) the amount of interest (as reasonably determined by such
Lender) that would have accrued to such Lender on such amount by placing such amount on deposit for
a comparable period with leading banks in the interbank Eurodollar market. A certificate as to any
amounts payable pursuant to this Section submitted to the Company by any Lender shall be conclusive
in the absence of manifest error. This covenant shall survive the termination of this Agreement
and the payment of the Loans and all other amounts payable hereunder.

 

46

 

Section 2.20. Illegality. Notwithstanding any other provision herein, if any Change in Law
shall make it unlawful for any Lender to make or maintain Eurodollar Loans as contemplated by this
Agreement as notified in writing by such Lender to the Administrative Agent and the Company, (a)
the commitment of such Lender hereunder to make Eurodollar Loans, continue Eurodollar Loans as such
and convert Base Rate Loans to Eurodollar Loans shall forthwith be canceled and (b) such Lender’s
Loans then outstanding as Eurodollar Loans, if any, shall be converted automatically to Base Rate
Loans on the respective last days of the then current Interest Periods with respect to such Loans
or within such earlier period as required by law. If any such conversion of a Eurodollar Loan
occurs on a day which is not the last day of the then current Interest Period with respect thereto,
the Borrower shall pay to such Lender such amounts, if any, as may be required pursuant to Section
2.19.

Section 2.21. Change of Lending Office. Each Lender agrees that, upon the occurrence of any
event giving rise to the operation of Section 2.17, 2.18(a) or 2.20 with respect to such Lender, it
will, if requested by the Company, use reasonable efforts (subject to overall policy considerations
of such Lender) to designate another lending office for any Loans affected by such event with the
object of avoiding the consequences of such event; provided, that such designation is made on terms
that, in the sole judgment of such Lender, cause such Lender and its lending office(s) to suffer no
economic, legal or regulatory disadvantage, and provided, further, that nothing in this Section
shall affect or postpone any of the obligations of any Borrower or the rights of any Lender
pursuant to Section 2.17, 2.18 or 2.20.

Section 2.22. Incremental Credit Extensions. (a) The Company may at any time or from time
to time after the Closing Date, by notice to the Administrative Agent (whereupon the Administrative
Agent shall promptly deliver a copy to each of the Lenders), request (x) one or more additional
tranches of term loans (the “Incremental Term Loans”) or (y) one or more increases in the amount of
the Revolving Credit Commitments (each such increase, a “Revolving Credit Commitment Increase”),
provided that (i) both at the time of any such request and after giving effect to the effectiveness
of any Incremental Amendment referred to below (including, in the case of any Incremental Term
Loan, after giving effect thereto), no Default or Event of Default shall exist, (ii) the Company
shall be in compliance with the covenant set forth in Section 7.01 and the Consolidated Leverage
Ratio shall not exceed 4.25:1.00, in each case determined on a pro forma basis as of the last day
of the most recent fiscal quarter for which financial statements have been delivered hereunder, in
each case, as if such Incremental Term Loans or Revolving Credit Commitment Increases, as
applicable, had been outstanding, and in the case of any Revolving Credit Commitment Increase,
fully drawn, on the last day of such fiscal quarter for testing compliance therewith. Each tranche
of Incremental Term Loans and each Revolving Credit Commitment Increase shall be in an aggregate
principal amount that is not less than $20,000,000 (provided that such amount may be less than
$20,000,000 if (x) such amount represents all remaining availability under the limit set forth in
the next sentence or (y) if otherwise agreed to by the Administrative Agent). Notwithstanding
anything to the contrary herein, the aggregate amount of the Incremental Term Loans and the
Revolving Credit Commitment Increases shall not exceed $300,000,000.

 

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(b) The Incremental Term Loans (i) shall rank pari passu in right of payment and of security
with the Revolving Credit Loans and the Term Loans, (ii) shall not mature earlier than
the Term Loan Maturity Date, (iii) shall not have a weighted average life to maturity shorter
than the weighted average life to maturity of the Term Loans and (iv) except as set forth in
Section 2.22(a), shall be treated substantially the same as the Term Loans (in each case, including
with respect to mandatory and voluntary prepayments, it being understood that mandatory prepayments
shall be applied ratably to the Incremental Term Loans based on the aggregate principal amount of
Term Loans and Incremental Term Loans then outstanding and in accordance with the terms of Section
2.10 except to the extent the terms of the relevant Incremental Amendment (as defined below) shall
provide that such Incremental Term Loans shall not be subject to mandatory prepayments or be
prepaid at a rate or percentage less than is otherwise applicable to prepayments of Term Loans
pursuant to Section 2.10), provided that (i) if the Effective Yield for such Incremental Term Loans
as of the date of incurrence of such Incremental Term Loans exceeds the sum of the Effective Yield
then applicable to any tranche of outstanding Term Loans or Incremental Term Loans and 0.50% (the
amount of such excess being referred to herein as the “Term Loan Yield Differential”), then the
Applicable Margin then in effect for such Term Loans and Incremental Term Loans shall automatically
be increased by the Term Loan Yield Differential (at each level in the pricing grid), effective
upon the making of the Incremental Term Loans, (ii) the terms and conditions applicable to
Incremental Term Loans may be materially different from those of the Term Loans to the extent such
differences are reasonably acceptable to the Administrative Agent and (iii) the interest rates and
amortization schedule applicable to the Incremental Term Loans shall be determined by the Company
and the lenders thereof.

(c) Each notice from the Company pursuant to this Section 2.22 shall set forth the requested
amount and proposed terms of the relevant Incremental Term Loans or Revolving Credit Commitment
Increases. Incremental Term Loans may be made, and Revolving Credit Commitment Increases may be
provided, by any existing Lender or by any other bank or other financial institution (any such
other bank or other financial institution being called an “Additional Lender”), provided that the
Administrative Agent and, with respect to Revolving Credit Commitment Increases, each Issuing
Lender shall have consented (such consent not to be unreasonably withheld, delayed or conditioned)
to such Lender’s or Additional Lender’s making such Incremental Term Loans or providing such
Revolving Credit Commitment Increases if such consent would be required under Section 10.06 for an
assignment of Loans or Commitments, as applicable, to such Lender or Additional Lender.

(d) Commitments in respect of Incremental Term Loans and Revolving Credit Commitment Increases
shall become Commitments (or in the case of a Revolving Credit Commitment Increase to be provided
by an existing Lender with a Revolving Credit Commitment, an increase in such Lender’s applicable
Revolving Credit Commitment) under this Agreement pursuant to an amendment (an “Incremental
Amendment”) to this Agreement and, as appropriate, the other Loan Documents, executed (in the case
of such amendment to this Agreement) by the Company, each Lender agreeing to provide such
Commitment, if any, each Additional Lender, if any, and the Administrative Agent.

 

48

 

(e) Any Incremental Amendment may, without the consent of any other Lenders, effect such
amendments to this Agreement and the other Loan Documents as may be necessary or appropriate, in
the reasonable opinion of the Administrative Agent and the Company, to effect
the provisions of this Section. The effectiveness of any Incremental Amendment shall be
subject to the satisfaction on the date thereof (each, an “Incremental Facility Closing Date”) of
each of the conditions set forth in Section 5.02 (it being understood that all references to “the
date of such extension of credit” or similar language in such Section 5.02 shall be deemed to refer
to the effective date of such Incremental Amendment), of the payment of any fees payable in
connection therewith, the delivery of any documentation required under Section 6.05 and such other
conditions as the parties thereto shall agree. The Borrowers may use the proceeds of the
Incremental Term Loans and Revolving Credit Commitment Increases for any purpose not prohibited by
this Agreement. No Lender shall be obligated to provide any Incremental Term Loans or Revolving
Credit Commitment Increases, unless it so agrees.

(f) Upon each increase in the Revolving Credit Commitments pursuant to this Section 2.22, (i)
each Lender with a Revolving Credit Commitment immediately prior to such increase will
automatically and without further act be deemed to have assigned to each Lender providing a portion
of the Revolving Credit Commitment Increase (each a “Revolving Credit Commitment Increase Lender”)
in respect of such increase, and each such Revolving Credit Commitment Increase Lender will
automatically and without further act be deemed to have assumed, a portion of such Lender’s
participations hereunder in outstanding Letters of Credit such that, after giving effect to each
such deemed assignment and assumption of participations, the percentage of the aggregate
outstanding participations hereunder in Letters of Credit held by each Lender with a Revolving
Credit Commitment (including each such Revolving Credit Commitment Increase Lender) will equal the
percentage of the aggregate Revolving Credit Commitments of all Lenders with Revolving Credit
Commitments represented by such Lender’s Revolving Credit Commitment and (ii) if, on the date of
such increase, there are any Revolving Credit Loans outstanding, such Revolving Credit Loans shall
on or prior to the effectiveness of such Revolving Credit Commitment Increase be prepaid from the
proceeds of additional Revolving Credit Loans made hereunder (reflecting such increase in Revolving
Credit Commitments), which prepayment shall be accompanied by accrued interest on the Revolving
Credit Loans being prepaid and any costs incurred by any Lender in accordance with Section 2.19.
The Administrative Agent and the Lenders hereby agree that the minimum borrowing, pro rata
borrowing and pro rata payment requirements contained elsewhere in this Agreement shall not apply
to the transactions effected pursuant to the immediately preceding sentence.

(g) This Section 2.22 shall supersede any provisions in Section 10.01 to the contrary.

Section 2.23. Additional Loan Parties.

(a) Subsidiary Borrowers. (i) The Company may at any time, upon not less than 15
Business Days’ notice from the Company to the Administrative Agent (or such shorter period as may
be agreed by the Administrative Agent in its sole discretion), designate any Subsidiary Guarantor
(including a Foreign Subsidiary Guarantor) (an “Applicant Borrower”) as a Subsidiary Borrower to
receive Loans hereunder by delivering to the Administrative Agent a duly executed notice and
agreement in substantially the form of Exhibit K (a “Subsidiary Borrower Request and Assumption
Agreement”). The parties hereto acknowledge and agree that prior to any Applicant Borrower
becoming a Subsidiary Borrower the Administrative Agent shall have received such supporting
resolutions, 

 

49

 

incumbency certificates, opinions of counsel and other documents or information, in form and substance reasonably satisfactory to the
Administrative Agent and, in the case of opinions of counsel, from counsel reasonably satisfactory
to the Administrative Agent, as may be required by the Administrative Agent in its sole discretion,
Notes signed by such new Borrowers to the extent any Lenders so require, and, if the Applicant
Borrower would be a Foreign Borrower, any amendment to this Agreement or any other Loan Document
contemplated by Section 2.23(a)(ii) shall have been effected. If the Administrative Agent consents
to an Applicant Borrower becoming a Subsidiary Borrower (such consent not to be unreasonably
withheld), then promptly following receipt of all such requested resolutions, incumbency
certificates, opinions of counsel and other documents or information and any amendment contemplated
by Section 2.23(a)(ii) having been effected, the Administrative Agent shall send a notice in
substantially the form of Exhibit L (a “Subsidiary Borrower Notice”) to the Company and the Lenders
specifying the effective date upon which the Applicant Borrower shall constitute a Subsidiary
Borrower for purposes hereof, whereupon each of the Lenders agrees to permit such Subsidiary
Borrower to receive Loans hereunder, on the terms and conditions set forth herein, and each of the
parties agrees that such Subsidiary Borrower otherwise shall be a Borrower for all purposes of this
Agreement; provided that no extension of credit to any Foreign Borrower may contravene any
Requirement of Law applicable to the Lender extending such credit.

(ii) If the Applicant Borrower would be a Foreign Borrower, the Administrative Agent
and/or the Collateral Agent and the Company shall effect such amendments to this Agreement
and the other Loan Documents as may be necessary or appropriate in the opinion of the
Administrative Agent or the Collateral Agent, with the advice of counsel, to effect the
addition of such Applicant Borrower as a Subsidiary Borrower, including amending or
supplementing any provisions relating to reimbursement of or gross-up for taxes,
representations and warranties, covenants, events of default and the appointment of an agent
for service of process. Any such amendment may be effected without the consent of any
Lenders.

(iii) The Obligations of the Company and each Subsidiary Borrower shall be joint and
several in nature. 

(iv) Each Subsidiary of the Company that becomes a “Subsidiary Borrower” pursuant to
this Section 2.23 hereby irrevocably appoints the Company as its agent for all purposes
relevant to this Agreement and each of the other Loan Documents, including (A) the giving
and receipt of notices, (B) the execution and delivery of all documents, instruments and
certificates contemplated herein and all modifications hereto, and (C) if the Company so
elects, the receipt of the proceeds of any Loans made by the Lenders to any such Subsidiary
Borrower hereunder. Any acknowledgment, consent, direction, certification or other action
which might otherwise be valid or effective only if given or taken by all Borrowers, or by
each Borrower acting singly, shall be valid and effective if given or taken only by the
Company, whether or not any such other Borrower joins therein. Any notice, demand, consent,
acknowledgement, direction, certification or other communication delivered to the Company in
accordance with the terms of this Agreement shall be deemed to have been delivered to each
Subsidiary Borrower.

 

50

 

(v) The Company may from time to time, upon not less than 15 Business Days’ notice
from the Company to the Administrative Agent (or such shorter period as may be agreed by the
Administrative Agent in its sole discretion), terminate a Subsidiary Borrower’s status as
such, provided that there are no outstanding Loans payable by such Subsidiary Borrower or
outstanding Letters of Credit issued for the account of such Subsidiary Borrower, or other
amounts payable by such Subsidiary Borrower on account of any Loans made to it or Letters of
Credit issued for its account, as of the effective date of such termination. The
Administrative Agent will promptly notify the Lenders of any such termination of a
Subsidiary Borrower’s status as such. For the avoidance of doubt, the termination of a
Subsidiary Borrower’s status as such shall not affect its status as a Subsidiary Guarantor.

(vi) Each Lender may, at its option, make any Loan available to any Foreign Borrower by
causing any foreign or domestic branch or Affiliate of such Lender to make such Loan, and
any exercise of such option shall not affect the obligation of such Foreign Borrower to
repay such Loan in accordance with the terms of this Agreement.

(b) Foreign Subsidiary Guarantors. The Company may at any time designate any
Qualified Foreign Subsidiary as a Foreign Subsidiary Guarantor upon notice to the Administrative
Agent and the Collateral Agent. The parties hereto acknowledge and agree that no Qualified Foreign
Subsidiary shall become a Foreign Subsidiary Guarantor, a Subsidiary Guarantor or a Loan Party
until the following conditions are satisfied (the “Foreign Collateral and Guarantee Requirement”):

(i) the Administrative Agent and/or the Collateral Agent shall have received:

(A) a Guarantee and Collateral Agreement Supplement (as defined in the
Guarantee and Collateral Agreement) and/or such other Security Documents (in each
case, in form and substance satisfactory to the Administrative Agent and the
Collateral Agent in their sole discretion) that may be required under applicable
law or that the Administrative Agent or the Collateral Agent may request in their
sole discretion to provide for the unconditional guarantee by such Foreign
Subsidiary of the obligations of the Loan Parties under the Loan Documents and to
grant, preserve, protect and perfect the validity and first priority of the
security interest in those assets and properties of such Foreign Subsidiary as the
Administrative Agent or the Collateral Agent; and

(B) such supporting resolutions, incumbency certificates, opinions of counsel
and other documents or information, in form and substance satisfactory to the
Administrative Agent and, in the case of opinions of counsel, from counsel
satisfactory to the Administrative Agent, as may be required by the Administrative
Agent or the Collateral Agent in their sole discretion; and

(ii) the Administrative Agent and/or the Collateral Agent and the Company shall have
effected such amendments to this Agreement and the other Loan Documents as may be necessary
or appropriate in the opinion of the Administrative Agent or the
Collateral Agent, with the advice of counsel, to effect the addition of such Qualified
Foreign Subsidiary as a Foreign Subsidiary Guarantor (it being agreed that no such amendment
shall require the consent of any Lender); and

 

51

 

(iii) if the immediate parent of such Qualified Foreign Subsidiary is a Loan Party,
such immediate parent shall have granted a first priority security interest in and delivered
to the Collateral Agent certificates reflecting 100% of the Capital Stock of such Qualified
Foreign Subsidiary, together with undated stock powers, in blank, executed and delivered by
a duly authorized officer of such immediate parent (if such Capital Stock is certificated).

When the Administrative Agent and Collateral Agent determine that the Foreign Collateral and
Guarantee Requirement with respect to any Qualified Foreign Subsidiary has been satisfied, the
Administrative Agent shall send a notice to the Company and the Lenders specifying the effective
date upon which such Qualified Foreign Subsidiary shall constitute a Foreign Subsidiary Guarantor,
a Subsidiary Guarantor and a Loan Party for purposes of the Credit Agreement and the other Loan
Documents. The guarantee obligations and Collateral of any Foreign Subsidiary Guarantor may only
be released to the extent permitted under Section 10.16.

(c) This Section 2.23 shall supersede any provisions in Section 10.01 to the contrary.

Section 2.24. Cash Collateral. At any time that there shall exist a Defaulting Lender,
within three Business Days following the written request of the Administrative Agent or any Issuing
Lender (with a copy to the Administrative Agent) the Company shall Cash Collateralize the Issuing
Lenders’ Fronting Exposure with respect to such Defaulting Lender (determined after giving effect
to Section 2.25(a)(iv) and any Cash Collateral provided by such Defaulting Lender) in an amount
satisfactory to each Issuing Lender (but in no event greater than the applicable Fronting
Exposure).

(a) Grant of Security Interest. The Company, and to the extent provided by any Defaulting
Lender, such Defaulting Lender, hereby grants to the Collateral Agent, for the benefit of the
Issuing Lenders, and agrees to maintain, a first priority security interest in all such Cash
Collateral as security for the Defaulting Lenders’ obligation to fund participations in respect of
L/C Obligations, to be applied pursuant to clause (b) below.

(b) Application. Notwithstanding anything to the contrary contained in this Agreement or any
other Loan Document, Cash Collateral provided under this Section 2.24 or Section 2.25 in respect of
Letters of Credit shall be applied to the satisfaction of the Defaulting Lender’s obligation to
fund participations in respect of L/C Obligations (including, as to Cash Collateral provided by a
Defaulting Lender, any interest accrued on such obligation) for which the Cash Collateral was so
provided, prior to any other application of such property as may otherwise be provided for herein
or in any other Loan Document.

 

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(c) Termination of Requirement. Cash Collateral (or the appropriate portion thereof) provided
to reduce any Issuing Lender’s Fronting Exposure shall no longer be required to be held as Cash
Collateral pursuant to this Section 2.24 and shall promptly be returned to the Person
providing such Cash Collateral following (i) the elimination of the applicable Fronting
Exposure (including by the termination of Defaulting Lender status of the applicable Lender), or
(ii) the determination by the Administrative Agent and each Issuing Lender that there exists excess
Cash Collateral; provided that, subject to Section 2.25, the Person providing Cash Collateral and
each Issuing Lender may agree that Cash Collateral shall be held to support future anticipated
Fronting Exposure or other obligations; and provided, further that to the extent that such Cash
Collateral was provided by the Company, such Cash Collateral shall remain subject to the security
interest granted pursuant to the Loan Documents.

Section 2.25. Defaulting Lenders.

(a) Defaulting Lender Adjustments. Notwithstanding anything to the contrary contained in this
Agreement, if any Lender becomes a Defaulting Lender, then, until such time as such Lender is no
longer a Defaulting Lender, to the extent permitted by applicable law:

(i) Waivers and Amendments. Such Defaulting Lender’s right to approve or disapprove
any amendment, waiver or consent with respect to this Agreement shall be restricted as set
forth in the definition of Required Lenders.

(ii) Defaulting Lender Waterfall. Any payment of principal, interest, fees or other
amounts received by the Administrative Agent or the Collateral Agent for the account of such
Defaulting Lender (whether voluntary or mandatory, at maturity, pursuant to Article 8 or
otherwise) or received by the Administrative Agent or the Collateral Agent from a Defaulting
Lender pursuant to Section 10.07(b) shall be applied at such time or times as may be
determined by the Administrative Agent as follows: first, to the payment of any amounts
owing by such Defaulting Lender to the Administrative Agent and the Collateral Agent
hereunder; second, to the payment on a pro rata basis of any amounts owing by such
Defaulting Lender to any Issuing Lender hereunder; third, to Cash Collateralize the Issuing
Lenders’ Fronting Exposure with respect to such Defaulting Lender in accordance with Section
2.24; fourth, as the Company may request (so long as no Default or Event of Default exists),
to the funding of any Loan in respect of which such Defaulting Lender has failed to fund its
portion thereof as required by this Agreement, as determined by the Administrative Agent;
fifth, if so determined by the Administrative Agent and the Company, to be held in a deposit
account and released pro rata to (x) satisfy such Defaulting Lender’s potential future
funding obligations with respect to Loans under this Agreement and (y) Cash Collateralize
the Issuing Lenders’ future Fronting Exposure with respect to such Defaulting Lender with
respect to future Letters of Credit issued under this Agreement, in accordance with Section
2.24; sixth, to the payment of any amounts owing to the Lenders or the Issuing Lenders as a
result of any judgment of a court of competent jurisdiction obtained by any Lender or
Issuing Lender against such Defaulting Lender as a result of such Defaulting Lender’s breach
of its obligations under this Agreement; seventh, so long as no Default or Event of Default
exists, to the payment of any amounts owing to the Company as a result of any judgment of a
court of competent jurisdiction obtained by the Company against such Defaulting Lender as a
result of such Defaulting Lender’s breach of its obligations under this Agreement; and
eighth, to such Defaulting 

 

53

 

Lender or as otherwise directed by a court of competent jurisdiction; provided that if (x) such payment is a payment of the principal
amount of any Loans or L/C Disbursements in respect of which such Defaulting Lender has not
fully funded its appropriate share, and (y) such Loans were made or the related Letters of
Credit were issued at a time when the conditions set forth in Section 5.02 were satisfied or
waived, such payment shall be applied solely to pay the Loans of, and L/C Disbursements owed
to, all Non-Defaulting Lenders on a pro rata basis prior to being applied to the payment of
any Loans of, or L/C Disbursements owed to, such Defaulting Lender until such time as all
Loans and funded and unfunded participations in L/C Obligations are held by the Lenders pro
rata in accordance with the Revolving Credit Percentages under the applicable Facility
without giving effect to Section 2.25(a)(iv). Any payments, prepayments or other amounts
paid or payable to a Defaulting Lender that are applied (or held) to pay amounts owed by a
Defaulting Lender or to post Cash Collateral pursuant to this Section 2.25(a)(ii) shall be
deemed paid to and redirected by such Defaulting Lender, and each Lender irrevocably
consents hereto.

(iii) Certain Fees. (A) No Defaulting Lender shall be entitled to receive any
Commitment Fee for any period during which that Lender is a Defaulting Lender (and no
Borrower shall be required to pay any such fee that otherwise would have been required to
have been paid to that Defaulting Lender).

(B) Each Defaulting Lender shall be entitled to receive L/C Fees for any
period during which that Lender is a Defaulting Lender only to the extent allocable
to its Revolving Credit Percentage of the stated amount of Letters of Credit for
which it has provided Cash Collateral pursuant to Section 2.24.

(C) With respect to any Commitment Fee or L/C Fee not required to be paid to
any Defaulting Lender pursuant to clause (A) or (B) above, the Company or the
relevant Borrower shall (x) pay to each Non-Defaulting Lender that portion of any
such fee otherwise payable to such Defaulting Lender with respect to such
Defaulting Lender’s participation in L/C Obligations that has been reallocated to
such Non-Defaulting Lender pursuant to Section 2.25(a)(iv), (y) pay to each Issuing
Lender the amount of any such fee otherwise payable to such Defaulting Lender to
the extent allocable to such Issuing Lender’s Fronting Exposure to such Defaulting
Lender, and (z) not be required to pay the remaining amount of any such fee.

(iv) Reallocation of Participations to Reduce Fronting Exposure. All or any part of
such Defaulting Lender’s participation in L/C Obligations shall be reallocated among the
Non-Defaulting Lenders in accordance with their respective Revolving Credit Percentages
(calculated without regard to such Defaulting Lender’s Commitment) but only to the extent
that (x) the conditions set forth in Section 5.02 are satisfied at the time of such
reallocation (and, unless the Company shall have otherwise notified the Administrative Agent
at such time, the Company shall be deemed to have represented and warranted that such
conditions are satisfied at such time), and (y) such reallocation does not cause the
aggregate Revolving Extensions of Credit of any Non-Defaulting Lender to exceed such
Non-Defaulting Lender’s Revolving Credit Commitment. No
reallocation hereunder shall constitute a waiver or release of any claim of any party
hereunder against a Defaulting Lender arising from that Lender having become a Defaulting
Lender, including any claim of a Non-Defaulting Lender as a result of such Non-Defaulting
Lender’s increased exposure following such reallocation.

 

54

 

(v) Cash Collateral. If the reallocation described in Section 2.25(a)(iv) cannot, or
can only partially, be effected, the Company shall, without prejudice to any right or remedy
available to it hereunder or under law, Cash Collateralize the Issuing Lenders’ Fronting
Exposure in accordance with the procedures set forth in Section 2.24.

(b) Defaulting Lender Cure. If the Company, the Administrative Agent and each Issuing Lender
agree in writing that a Lender is no longer a Defaulting Lender, the Administrative Agent will so
notify the parties hereto, whereupon as of the effective date specified in such notice and subject
to any conditions set forth therein (which may include arrangements with respect to any Cash
Collateral), that Lender will, to the extent applicable, purchase at par that portion of
outstanding Loans of the other Lenders or take such other actions as the Administrative Agent may
determine to be necessary to cause the Loans and funded and unfunded participations in Letters of
Credit to be held pro rata by the Lenders in accordance with the Commitments under the applicable
Facility (without giving effect to Section 2.25(a)(iv)), whereupon such Lender will cease to be a
Defaulting Lender; provided that no adjustments will be made retroactively with respect to fees
accrued or payments made by or on behalf of any Borrower while that Lender was a Defaulting Lender;
and provided, further, that except to the extent otherwise expressly agreed by the affected
parties, no change hereunder from Defaulting Lender to Lender will constitute a waiver or release
of any claim of any party hereunder arising from that Lender having been a Defaulting Lender.

(c) New Letters of Credit. So long as any Lender is a Defaulting Lender, no Issuing Lender
shall be required to issue, extend, renew or increase any Letter of Credit unless it is satisfied
that it will have no Fronting Exposure after giving effect thereto.

ARTICLE 3

Letters of Credit

Section 3.01. L/C Commitment. (a) Subject to the terms and conditions hereof, each Issuing
Lender, in reliance on the agreements of the other Revolving Credit Lenders set forth in Section
3.04(a), agrees to issue letters of credit (“Letters of Credit”) for the account of the Borrowers
on any Business Day, during the period from and including the Closing Date to the earlier of (v)
the date that is 30 days prior to the Revolving Credit Termination Date and (w) the termination of
the Revolving Credit Commitments in accordance with the terms hereof, in such form as may be
approved from time to time by such Issuing Lender; provided, that no Issuing Lender shall have any
obligation to issue any Letter of Credit if, after giving effect to such issuance, (i) the L/C
Obligations would exceed the L/C Commitment, (ii) the aggregate amount of the Available Revolving
Credit Commitments would be less than zero or (iii) the Total Revolving Extensions of Credit would
exceed the then-applicable Authorized Amount. Each Letter of Credit shall (i) be denominated in
Dollars and (ii) expire no later than the earlier of (x) the first anniversary of its date of
issuance and (y) the date which is five Business Days prior to
the Revolving Credit Termination Date; provided that any Letter of Credit with a one-year term
may provide for the renewal thereof for additional one-year periods (which shall in no event extend
beyond the date referred to in clause (y) above). Letters of Credit may be standby Letters of
Credit or trade Letters of Credit, as specified in the applicable Application; provided, that
Credit Suisse AG, as Issuing Lender, shall not be obligated to issue trade Letters of Credit.

 

55

 

(b) No Issuing Lender shall at any time be obligated to issue any Letter of Credit hereunder
if such issuance would conflict with, or cause such Issuing Lender or any L/C Participant to exceed
any limits imposed by, any applicable Requirement of Law.

Section 3.02. Procedure for Issuance of Letter of Credit. The Borrower may from time to
time request that an Issuing Lender issue a Letter of Credit by delivering to such Issuing Lender
at its address for notices specified herein an Application therefor, completed to the satisfaction
of such Issuing Lender, and such other certificates, documents and other papers and information as
such Issuing Lender may request. Concurrently with the delivery of an Application to an Issuing
Lender, the Borrower shall deliver a copy thereof to the Administrative Agent. Upon receipt of any
Application, an Issuing Lender will process such Application and the certificates, documents and
other papers and information delivered to it in connection therewith in accordance with its
customary procedures and shall promptly issue the Letter of Credit requested thereby by issuing the
original of such Letter of Credit to the beneficiary thereof or as otherwise may be agreed to by
such Issuing Lender and the Borrower (but in no event shall any Issuing Lender be required to issue
any Letter of Credit earlier than three Business Days after its receipt of the Application therefor
and all such other certificates, documents and other papers and information relating thereto).
Promptly after issuance by an Issuing Lender of a Letter of Credit, such Issuing Lender shall
furnish a copy of such Letter of Credit to the Company. Each Issuing Lender shall promptly give
notice to the Administrative Agent of the issuance of each Letter of Credit issued by such Issuing
Lender (including the face amount thereof), and shall provide a copy of such Letter of Credit to
the Administrative Agent as soon as possible after the date of issuance.

Section 3.03. Fees and Other Charges. (a) The Company will pay a fee (an “L/C Fee”) on the
aggregate drawable amount of all outstanding Letters of Credit at a per annum rate equal to the
Applicable Margin then in effect with respect to Eurodollar Loans under the Revolving Credit
Facility, shared ratably among the Revolving Credit Lenders in accordance with their respective
Revolving Credit Percentages and payable quarterly in arrears on each L/C Fee Payment Date after
the issuance date. In addition, the Company shall pay to the relevant Issuing Lender for its own
account a fronting fee on the aggregate drawable amount of all outstanding Letters of Credit issued
by it of 1/4 of 1% per annum, payable quarterly in arrears on each L/C Fee Payment Date after the
issuance date.

(b) In addition to the foregoing fees, the Borrower shall pay or reimburse each Issuing Lender
for such normal and customary costs and expenses as are incurred or charged by such Issuing Lender
in issuing, negotiating, effecting payment under, amending or otherwise administering any Letter of
Credit.

 

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Section 3.04. L/C Participations. (a) Each Issuing Lender irrevocably agrees to grant and
hereby grants to each L/C Participant, and, to induce each Issuing Lender to issue Letters of
Credit hereunder, each L/C Participant irrevocably agrees to accept and purchase and hereby accepts
and purchases from each Issuing Lender, on the terms and conditions hereinafter stated, for such
L/C Participant’s own account and risk, an undivided interest equal to such L/C Participant’s
Revolving Credit Percentage in each Issuing Lender’s obligations and rights under each Letter of
Credit issued by such Issuing Lender hereunder and each L/C Disbursement made by such Issuing
Lender thereunder. Each L/C Participant unconditionally and irrevocably agrees with each Issuing
Lender that, if such Issuing Lender makes any L/C Disbursement in respect of a Letter of Credit
issued by such Issuing Lender for which such Issuing Lender is not reimbursed in full by the
Borrower in accordance with the terms of this Agreement, such L/C Participant shall pay to the
Administrative Agent for the account of such Issuing Lender upon demand at such Issuing Lender’s
address for notices specified herein (and thereafter the Administrative Agent shall promptly pay to
such Issuing Lender) an amount equal to such L/C Participant’s Revolving Credit Percentage of such
L/C Disbursement, or any part thereof, that is not so reimbursed. Each L/C Participant’s
obligation to pay such amount shall be absolute and unconditional and shall not be affected by any
circumstance, including (i) any setoff, counterclaim, recoupment, abatement, withholding,
reduction, defense or other right that such L/C Participant may have against the Issuing Lender,
the Borrower or any other Person for any reason whatsoever, (ii) the occurrence or continuance of a
Default or an Event of Default or the failure to satisfy any of the other conditions specified in
Article 5, (iii) any adverse change in the condition (financial or otherwise) of the Borrower, (iv)
any breach of this Agreement or any other Loan Document by the Borrower, any other Loan Party or
any other L/C Participant or (v) any other circumstance, happening or event whatsoever, whether or
not similar to any of the foregoing.

(b) If any amount (a “Participation Amount”) required to be paid by any L/C Participant to an
Issuing Lender pursuant to Section 3.04(a) in respect of any unreimbursed portion of any L/C
Disbursement made by such Issuing Lender under any Letter of Credit is not paid to such Issuing
Lender within three Business Days after the date such payment is due, such Issuing Lender shall so
notify the Administrative Agent, which shall promptly notify the L/C Participants, and each L/C
Participant shall pay to the Administrative Agent, for the account of such Issuing Lender, on
demand (and thereafter the Administrative Agent shall promptly pay to such Issuing Lender) an
amount equal to the product of (i) such Participation Amount, times (ii) the daily average Federal
Funds Effective Rate during the period from and including the date such payment is required to the
date on which such payment is immediately available to such Issuing Lender, times (iii) a fraction
the numerator of which is the number of days that elapse during such period and the denominator of
which is 360. If any Participation Amount required to be paid by any L/C Participant pursuant to
Section 3.04(a) is not made available to the Administrative Agent for the account of the relevant
Issuing Lender by such L/C Participant within three Business Days after the date such payment is
due, the Administrative Agent on behalf of such Issuing Lender shall be entitled to recover from
such L/C Participant, on demand, such Participation Amount with interest thereon calculated from
such due date at the rate per annum applicable to ABR Loans under the Revolving Facility. A
certificate of the Administrative Agent submitted on behalf of an Issuing Lender to any L/C
Participant with
respect to any amounts owing under this Section shall be conclusive in the absence of manifest
error.

 

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(c) Whenever, at any time after an Issuing Lender has made any L/C Disbursement in respect of
a Letter of Credit issued by such Issuing Lender and has received from the Administrative Agent any
L/C Participant’s pro rata share of such payment in accordance with Section 3.04(a), such Issuing
Lender receives any payment related to such Letter of Credit (whether directly from the Company or
otherwise, including proceeds of collateral applied thereto by such Issuing Lender), or any payment
of interest on account thereof, such Issuing Lender will distribute to the Administrative Agent for
the account of such L/C Participant (and thereafter the Administrative Agent will promptly
distribute to such L/C Participant) its pro rata share thereof; provided, however, that if any such
payment received by such Issuing Lender shall be required to be returned by such Issuing Lender,
such L/C Participant shall return to the Administrative Agent for the account of such Issuing
Lender (and thereafter the Administrative Agent shall promptly return to such Issuing Lender) the
portion thereof previously distributed by such Issuing Lender.

Section 3.05. Reimbursement Obligation of the Borrowers. The Borrowers agree to reimburse
each Issuing Lender, by the next Business Day following the date on which such Issuing Lender
notifies the Borrower of the date and amount of an L/C Disbursement made by such Issuing Lender,
for the amount of (a) such L/C Disbursement and (b) any taxes, fees, charges or other costs or
expenses incurred by such Issuing Lender in connection with such L/C Disbursement (the amounts
described in the foregoing clauses (a) and (b) in respect of any drawing, collectively, the
“Payment Amount”). Each such payment shall be made to such Issuing Lender at its address for
notices specified herein in lawful money of the United States of America and in immediately
available funds. Interest shall be payable on each Payment Amount from the date of the applicable
drawing until payment in full at the rate set forth in (i) until the second Business Day following
the date of the applicable drawing, Section 2.13(b) and (ii) thereafter, Section 2.13(c). If any
Borrower fails to so reimburse such Issuing Lender, such Borrower shall be deemed to have requested
a borrowing pursuant to Section 2.05 of Base Rate Loans in the amount of such L/C Disbursement, the
making of any such borrowing to be subject to the conditions set forth in Section 5.02 (other than
delivery of a Borrowing Notice); provided that if such conditions are not satisfied, the procedures
specified in Section 3.04 for funding by L/C Participants shall apply. The Borrowing Date with
respect to such borrowing shall be the first date on which a borrowing of Revolving Credit Loans
could be made, pursuant to Section 2.05, if the Administrative Agent had received a notice of such
borrowing at the time the Administrative Agent receives notice from the relevant Issuing Lender of
such drawing under such Letter of Credit.

Section 3.06. Obligations Absolute. The Borrowers’ obligations under this Article 3 shall
be absolute, unconditional and irrevocable, and shall be performed strictly in accordance with the
terms of this Agreement, under any and all circumstances whatsoever, and irrespective of:

(a) any lack of validity or enforceability of any Letter of Credit or any Loan Document, or
any term or provision therein;

 

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(b) any amendment or waiver of or any consent to departure from all or any of the provisions
of any Letter of Credit or any Loan Document;

(c) the existence of any claim, setoff, defense or other right that any Borrower, any other
party guaranteeing, or otherwise obligated with, any Borrower, any Subsidiary or other Affiliate
thereof or any other Person may at any time have against the beneficiary under any Letter of
Credit, the applicable Issuing Lender, the Administrative Agent or any Lender or any other Person,
whether in connection with this Agreement, any other Loan Document or any other related or
unrelated agreement or transaction;

(d) any draft or other document presented under a Letter of Credit proving to be forged,
fraudulent, invalid or insufficient in any respect or any statement therein being untrue or
inaccurate in any respect;

(e) payment by the applicable Issuing Lender under a Letter of Credit against presentation of
a draft or other document that does not comply with the terms of such Letter of Credit; and

(f) any other act or omission to act or delay of any kind of the applicable Issuing Lender,
the Lenders, the Administrative Agent or any other Person or any other event or circumstance
whatsoever, whether or not similar to any of the foregoing, that might, but for the provisions of
this Section, constitute a legal or equitable discharge of the Borrowers’ obligations hereunder.

Without limiting the generality of the foregoing, it is expressly understood and agreed that
the absolute and unconditional obligation of the Borrowers under this Article 3 will not be excused
by the gross negligence or willful misconduct of the applicable Issuing Lender. However, the
foregoing shall not be construed to excuse the applicable Issuing Lender from liability to the
Borrowers to the extent of any direct damages (as opposed to consequential damages, claims in
respect of which are hereby waived by the Borrowers to the extent permitted by applicable law)
suffered by the Borrowers that are caused by such Issuing Lender’s gross negligence or willful
misconduct in determining whether drafts and other documents presented under a Letter of Credit
comply with the terms thereof. It is further understood and agreed that the applicable Issuing
Lender may accept documents that appear on their face to be in order, without responsibility for
further investigation, regardless of any notice or information to the contrary and, in making any
payment under any Letter of Credit issued by such Issuing Lender (i) such Issuing Lender’s
exclusive reliance on the documents presented to it under such Letter of Credit as to any and all
matters set forth therein, including reliance on the amount of any draft presented under such
Letter of Credit, whether or not the amount due to the beneficiary thereunder equals the amount of
such draft and whether or not any document presented pursuant to such Letter of Credit proves to be
insufficient in any respect, if such document on its face appears to be in order, and whether or
not any other statement or any other document presented pursuant to such Letter of Credit proves to
be forged or invalid or any statement therein proves to be inaccurate or untrue in any respect
whatsoever and (ii) any noncompliance in any immaterial respect of the documents presented under
such Letter of Credit with the terms thereof shall, in
each case, be deemed not to constitute gross negligence or willful misconduct of such Issuing
Lender.

 

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Section 3.07. Letter of Credit Payments. If any draft shall be presented for payment under
any Letter of Credit, the relevant Issuing Lender shall promptly notify the Company and the
Administrative Agent of the date and amount thereof. The responsibility of the relevant Issuing
Lender to the Company in connection with any draft presented for payment under any Letter of
Credit, in addition to any payment obligation expressly provided for in such Letter of Credit
issued by such Issuing Lender, shall be limited to determining that the documents (including each
draft) delivered under such Letter of Credit in connection with such presentment appear on their
face to be in conformity with such Letter of Credit.

Section 3.08. Applications. To the extent that any provision of any Application related to
any Letter of Credit is inconsistent with the provisions of this Article 3, the provisions of this
Article 3 shall apply.

Section 3.09. Resignation. Any Issuing Lender may resign at any time by giving 30 days’
prior written notice to the Administrative Agent, the Lenders and the Company, and may be removed
at any time by the Company by notice to such Issuing Lender, the Administrative Agent and the
Lenders. Upon the acceptance of any appointment as an Issuing Lender hereunder by a Lender that
shall agree to serve as a successor Issuing Lender, such successor shall succeed to and become
vested with all the interests, rights and obligations of such retiring Issuing Lender. At the time
such removal or resignation shall become effective, the Company shall pay all accrued and unpaid
fees owing to the retiring Issuing Lender pursuant to Section 3.03(b). The acceptance of any
appointment as an Issuing Lender hereunder by a successor Lender shall be evidenced by an agreement
entered into by such successor, in a form satisfactory to the Company and the Administrative Agent,
and, from and after the effective date of such agreement, (1) such successor Lender shall have all
the rights and obligations of such previous Issuing Lender under this Agreement and the other Loan
Documents and (2) references herein and in the other Loan Documents to the term “Issuing Lender”
shall be deemed to refer to such successor or to any previous Issuing Lender, or to such successor
and all previous Issuing Lenders, as the context shall require. After the resignation or removal of
an Issuing Lender hereunder, the retiring Issuing Lender shall remain a party hereto and shall
continue to have all the rights and obligations of an Issuing Lender under this Agreement and the
other Loan Documents with respect to Letters of Credit issued by it prior to such resignation or
removal, but shall not be required to issue additional Letters of Credit.

Section 3.10. Additional Issuing Lenders. The Company may, at any time and from time to
time with the consent of the Administrative Agent (which consent shall not be unreasonably withheld
or delayed) and such Lender, designate one or more additional Lenders to act as an issuing lender
under the terms of this Agreement, subject to reporting requirements reasonably satisfactory to the
Administrative Agent with respect to issuances, amendments, extensions and terminations of Letters
of Credit by such additional issuing lender. Any Lender designated as an issuing lender pursuant to
this Section 3.10 shall be deemed to be an “Issuing Lender” (in addition to being a Lender) in
respect of Letters of Credit issued or to be issued by such Lender,
and, with respect to such Letters of Credit, such term shall thereafter apply to the other
Issuing Lender and such Lender.

 

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ARTICLE 4

Representations and Warranties

To induce the Agents and the Lenders to enter into this Agreement and to make the Loans and
issue or participate in the Letters of Credit, the Company hereby represents and warrants to each
Agent and each Lender that:

Section 4.01. Financial Condition. (a) The unaudited pro forma consolidated balance sheet
of the Company and its consolidated Subsidiaries as at January 31, 2011 (including the notes
thereto) and related statements of income and cash flows (the “Pro Forma Financial Statements”), a
copy of which has heretofore been furnished to the Administrative Agent, have been prepared giving
effect (as if such events had occurred on such date or on the first day of the 12-month period
ending as of such date, as applicable) to (i) the Loans to be made on the Closing Date and the use
of proceeds thereof and (ii) the payment of fees and expenses in connection with the foregoing.
The Pro Forma Financial Statements have been prepared in good faith, based upon estimates and
assumptions used to prepare the pro forma financial information contained in the Confidential
Information Memorandum (which estimates and assumptions are believed to be reasonable as of the
Closing Date), and present fairly on a pro forma basis the estimated financial position of the
Company and its consolidated Subsidiaries as at and for the 12-month period ended January 31, 2011,
assuming that the events specified in the preceding sentence had actually occurred at such date.

(b) The Company Historical Financial Statements, copies of which have heretofore been
furnished to the Administrative Agent, present fairly the consolidated financial condition and
results of operations of the Company as at such dates and for the periods then ended in all
material respects. All such financial statements, including the related schedules and notes
thereto, have been prepared in accordance with GAAP applied consistently throughout the respective
periods involved. As of the date hereof, the Company and its Subsidiaries do not have any material
Guarantee Obligations, liabilities for taxes, or any long term leases or unusual forward or long
term commitments, including, without limitation, any interest rate or foreign currency swap or
exchange transaction or other obligation in respect of derivatives, that are not reflected in the
most recent annual financial statements referred to in this paragraph. During the period from
January 31, 2011 to and including the date hereof there has been no Disposition by the Company of
any material part of its business or Property.

Section 4.02. No Change. Since January 31, 2011 there has been no development or event that
has had or could reasonably be expected to have a Material Adverse Effect.

 

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Section 4.03. Corporate Existence; Compliance with Law. Each of the Company and its
Subsidiaries (a) is duly organized, validly existing and in good standing under the laws of the
jurisdiction of its organization (to the extent such concepts are applicable under the law of such
jurisdiction), except with respect to the good standing of its Foreign Subsidiaries (other than
Foreign Subsidiary Guarantors) that do not constitute a material portion of the business of the
Company and its Subsidiaries, taken as a whole, and where such failure to be in good standing
could not, in the aggregate, reasonably be expected to have a Material Adverse Effect, (b) has the
corporate power and authority, and the legal right, to own and operate its Property, to lease the
Property it operates as lessee and to conduct the business in which it is currently engaged, (c) is
duly qualified as a foreign corporation or other organization and in good standing under the laws
of each jurisdiction (to the extent such concepts are applicable under the law of such
jurisdiction) where its ownership, lease or operation of Property or the conduct of its business
requires such qualification, except to the extent that the failure to be so qualified could not, in
the aggregate, reasonably be expected to have a Material Adverse Effect, and (d) is in compliance
with all Requirements of Law except to the extent that the failure to comply therewith could not,
in the aggregate, reasonably be expected to have a Material Adverse Effect.

Section 4.04. Corporate Power; Authorization; Enforceable Obligations. Each Loan Party has
the corporate power and authority, and the legal right, to make, deliver and perform the Loan
Documents to which it is a party and, in the case of the Borrowers, to borrow hereunder in
accordance with the terms and conditions hereof. Each Loan Party has taken all necessary corporate
action to authorize the execution, delivery and performance of the Loan Documents to which it is a
party and, in the case of the Borrowers, to authorize the borrowings on the terms and conditions of
this Agreement. No consent or authorization of, filing with, notice to or other act by or in
respect of, any Governmental Authority or any other Person is required in connection with the
borrowings hereunder or the execution, delivery, performance, validity or enforceability of this
Agreement or any of the other Loan Documents, except (i) consents, authorizations, filings and
notices described in Schedule 4.04, which consents, authorizations, filings and notices have been
obtained or made and are in full force and effect, (ii) the filings referred to in Section 4.18 and
filings required under the Exchange Act in respect of the transactions contemplated hereby, and
(iii) consents, authorizations, filings and notices required under the laws of the jurisdiction of
organization of any Foreign Subsidiary in respect of the grant of a security interest in respect of
its Capital Stock pursuant to the Guarantee and Collateral Agreement or any other Security
Document. Each Loan Document has been duly executed and delivered on behalf of each Loan Party
that is a party thereto. This Agreement constitutes, and each other Loan Document upon execution
will constitute (in each case, assuming due execution by the parties other than the Loan Parties
party thereto), a legal, valid and binding obligation of each Loan Party that is a party thereto,
enforceable against each such Loan Party in accordance with its terms, except as enforceability may
be limited by applicable bankruptcy, insolvency, reorganization, moratorium or similar laws
affecting the enforcement of creditors’ rights generally and by general equitable principles
(whether enforcement is sought by proceedings in equity or at law).

Section 4.05. No Legal Bar. The execution, delivery and performance of this Agreement and
the other Loan Documents, the issuance of Letters of Credit, the borrowings hereunder and the use
of the proceeds thereof will not violate any Requirement of Law or any material Contractual
Obligation of the Company or any of its Subsidiaries and will not result in, or require, the
creation or imposition of any Lien on any of their respective properties or revenues pursuant to
any Requirement of Law or any such material Contractual Obligation (other than the Liens created by
the Security Documents). No Requirement of Law or Contractual Obligation
applicable to the Company or any of its Subsidiaries could reasonably be expected to have a
Material Adverse Effect.

 

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Section 4.06. No Material Litigation. Except as described on Schedule 4.06, no litigation,
investigation or proceeding of or before any arbitrator or Governmental Authority is pending or, to
the knowledge of the Company, threatened by or against the Company or any of its Subsidiaries or
against any of their respective properties or revenues (a) with respect to any of the Loan
Documents or any of the transactions contemplated hereby or thereby, or (b) that could reasonably
be expected to have a Material Adverse Effect.

Section 4.07. No Default. Neither the Company nor any of its Subsidiaries is in default
under or with respect to any of its Contractual Obligations in any respect that could reasonably be
expected to have a Material Adverse Effect. No Default or Event of Default has occurred and is
continuing.

Section 4.08. Ownership of Property; Liens. Each of the Company and its Subsidiaries has
title in fee simple to, or a valid leasehold interest in, all its material real property, and good
title to, or a valid leasehold interest in, all its other material tangible Property, and none of
such Property is subject to any Lien except as permitted by Section 7.03.

Section 4.09. Intellectual Property. Except as described on Schedule 4.09, the Company and
each of its Subsidiaries owns, or is licensed to use, all Intellectual Property necessary for the
conduct of its business as currently conducted in all material respects. Except as described on
Schedule 4.09, no claim has been asserted in writing to the Company or any of its Subsidiaries and
is pending by any Person challenging or questioning the use of any such Intellectual Property or
the validity or effectiveness of any such Intellectual Property, nor does the Company know of any
valid basis for any such claim, in each case, that could reasonably be expected to have a Material
Adverse Effect. Except as described on Schedule 4.09, the use of Intellectual Property by the
Company and its Subsidiaries does not infringe on the Intellectual Property rights of any Person in
any manner that, individually or in the aggregate, could reasonably be expected to have a Material
Adverse Effect.

Section 4.10. Taxes. Each of the Company and its Subsidiaries has filed or caused to be
filed all Federal and state income tax returns and other material tax returns that are required to
be filed and has paid all taxes shown to be due and payable on said returns or on any material
assessments made against it or any of its Property and all other material taxes, fees or other
charges imposed on it or any of its Property by any Governmental Authority (other than any amount
the validity of which is currently being contested in good faith by appropriate proceedings and
with respect to which reserves in conformity with GAAP have been provided on the books of the
Company or its Subsidiaries, as the case may be); and no tax Lien has been filed (other than Liens
permitted under Section 7.03(a)), and, to the knowledge of the Company, no claim is being asserted,
with respect to any such tax, fee or other charge (other than any amount the validity of which is
currently being contested in good faith by appropriate proceedings and with respect to which
reserves in conformity with GAAP have been provided on the books of the Company or its
Subsidiaries, as the case may be).

 

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Section 4.11. Federal Regulations. No part of the proceeds of any Loans, and no other
extensions of credit hereunder, will be used, whether directly or indirectly, and whether
immediately, incidentally or ultimately, for “purchasing” or “carrying” any “margin stock” within
the respective meanings of each of the quoted terms under Regulation U as now and from time to time
hereafter in effect or for any purpose that violates or is inconsistent with the provisions of the
Regulations of the Board. If requested by any Lender or the Administrative Agent, each Borrower
will furnish to the Administrative Agent and each Lender a statement to the foregoing effect in
conformity with the requirements of FR Form G 3 or FR Form U 1 referred to in Regulation U. None of
the Company or any of its Subsidiaries is engaged principally, or as one of its important
activities, in the business of extending credit for the purpose of buying or carrying “margin
stock”.

Section 4.12. Labor Matters. There are no strikes or other labor disputes against the
Company or any of its Subsidiaries pending or, to the knowledge of the Company, threatened that
(individually or in the aggregate) could reasonably be expected to have a Material Adverse Effect.
Hours worked by and payment made to employees of the Company and its Subsidiaries have not been in
violation of the Fair Labor Standards Act or any other applicable Requirement of Law dealing with
such matters that (individually or in the aggregate) could reasonably be expected to have a
Material Adverse Effect. All payments due from the Company or any of its Subsidiaries on account
of employee health and welfare insurance that (individually or in the aggregate) could reasonably
be expected to have a Material Adverse Effect if not paid have been paid or accrued as a liability
on the books of the Company or the relevant Subsidiary.

Section 4.13. ERISA. Neither a Reportable Event nor an ERISA Event has occurred during the
five year period prior to the date on which this representation is made or deemed made with respect
to any applicable Plan that is not a Multiemployer Plan, and each Plan has complied in all material
respects with the applicable provisions of ERISA and the Code. No termination of a Single Employer
Plan has occurred other than pursuant to a standard termination under Title IV of ERISA, and no
Lien in favor of the PBGC or a Plan has arisen on the assets of the Company and remains in force,
during such five-year period. The present value of all accrued benefits under each Single Employer
Plan (based on those assumptions used to fund such Plans) did not, as of the last annual valuation
date prior to the date on which this representation is made or deemed made, exceed the value of the
assets of such Plan allocable to such accrued benefits by a material amount. Neither the Company
nor any Commonly Controlled Entity has had a complete or partial withdrawal from any Multiemployer
Plan that has resulted or could reasonably be expected to result in a material liability under
ERISA, and neither the Company nor any Commonly Controlled Entity would become subject to any
material liability under ERISA if the Company or any such Commonly Controlled Entity were to
withdraw completely from all Multiemployer Plans as of the valuation date most closely preceding
the date on which this representation is made or deemed made. No such Multiemployer Plan is in
Reorganization or Insolvent.

Section 4.14. Investment Company Act. No Loan Party is an “investment company”, or a
company “controlled” by an “investment company”, within the meaning of the Investment Company Act
of 1940, as amended.

 

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Section 4.15. Subsidiaries. (a) The Subsidiaries listed on Schedule 4.15(a) constitute all
the Subsidiaries of the Company at the date hereof. Schedule 4.15(a) sets forth as of the Closing
Date the name and jurisdiction of formation of each Subsidiary and, as to each Subsidiary, the
percentage of each class of Capital Stock owned by each Loan Party.

(b) As of the date hereof there are no outstanding subscriptions, options, warrants, calls,
rights or other agreements or commitments (other than warrants, options, restricted stock units,
restricted stock, phantom stock units, stock appreciation rights or other similar securities or
rights granted to current or former employees, officers, consultants or directors and directors’
qualifying shares) of any nature relating to any Capital Stock of the Company or any Subsidiary,
except as disclosed on Schedule 4.15(b).

Section 4.16. Environmental Matters. Other than exceptions to any of the following that
could not, individually or in the aggregate, reasonably be expected to have a Material Adverse
Effect:

(a) The Company and its Subsidiaries: (i) are, and within the period of all applicable
statutes of limitation have been, in compliance with all applicable Environmental Laws; (ii) hold
all Environmental Permits (each of which is in full force and effect) required for any of their
current or intended operations or for any property owned, leased, or otherwise operated by any of
them; (iii) are, and within the period of all applicable statutes of limitation have been, in
compliance with all of their Environmental Permits and (iv) reasonably believe that: each of their
required Environmental Permits will be timely renewed and complied with, without material expense;
any additional Environmental Permits that may be required of any of them will be timely obtained
and complied with, without material expense; and compliance with any Environmental Law that is or
is expected to become applicable to any of them will be timely attained and maintained, without
material expense;

(b) Materials of Environmental Concern are not present at, on, under, in, from or about any
real property now or formerly owned, leased or operated by the Company or any of its Subsidiaries,
or at any other location (including, without limitation, any location to which Materials of
Environmental Concern have been sent for re-use or recycling or for treatment, storage, or
disposal) which could reasonably be expected to (i) give rise to liability of the Company or any of
its Subsidiaries under any applicable Environmental Law or otherwise result in costs to the Company
or any of its Subsidiaries, or (ii) interfere with the Company’s or any of its Subsidiaries’
continued operations, or (iii) impair the fair saleable value of any real property owned or leased
by the Company or any of its Subsidiaries;

(c) There is no judicial, administrative, or arbitral proceeding (including any notice of
violation or alleged violation) under or relating to any Environmental Law to which the Company or
any of its Subsidiaries is, or to the knowledge of the Company or any of its Subsidiaries will be,
named as a party that is pending or, to the knowledge of the Company or any of its Subsidiaries,
threatened;

(d) Neither the Company nor any of its Subsidiaries has received any written request for
information, or been notified that it is a potentially responsible party under or relating to the
federal Comprehensive Environmental Response, Compensation, and Liability Act or any similar
Environmental Law, or with respect to any Materials of Environmental Concern;

 

65

 

(e) Neither the Company nor any of its Subsidiaries has entered into or agreed to any consent
decree, order, or settlement or other agreement, or is subject to any judgment, decree, or order or
other agreement, in any judicial, administrative, arbitral, or other forum for dispute resolution,
relating to compliance with or liability under any Environmental Law; and

(f) Neither the Company nor any of its Subsidiaries has assumed or retained, by contract or
operation of law, any liabilities of any kind, fixed or contingent, known or unknown, under any
Environmental Law or with respect to any Material of Environmental Concern.

Section 4.17. Accuracy of Information, Etc. No statement or information contained in this
Agreement, any other Loan Document, the Confidential Information Memorandum or any other document,
certificate or statement furnished to the Administrative Agent or the Lenders or any of them, taken
as a whole, by or on behalf of any Loan Party for use in connection with the transactions
contemplated by this Agreement or the other Loan Documents, contained as of the date such
statement, information, document or certificate was so furnished (or, in the case of the
Confidential Information Memorandum, as of the date of this Agreement), any untrue statement of a
material fact or omitted to state a material fact necessary to make the statements contained herein
or therein not misleading, when taken as a whole. The projections and pro forma financial
information contained in the materials referenced above are based upon good faith estimates and
assumptions believed by management of the Company to be reasonable at the time made, it being
recognized that such financial information as it relates to future events is not to be viewed as
fact and that actual results during the period or periods covered by such financial information may
differ from the projected results set forth therein by a material amount. As of the date hereof,
there is no fact known to any Responsible Officer that could reasonably be expected to have a
Material Adverse Effect that has not been disclosed herein, in the other Loan Documents, in the
Confidential Information Memorandum or in other documents, certificates and statements furnished by
the Loan Parties to the Agents and the Lenders for use in connection with the transactions
contemplated hereby and by the other Loan Documents.

Section 4.18. Security Documents. (a) The Guarantee and Collateral Agreement is effective
to create in favor of the Collateral Agent, for the benefit of the Secured Parties, a legal, valid
and enforceable security interest in the Collateral described therein and proceeds thereof.
Subject to Section 4.02(b) of the Guarantee and Collateral Agreement, in the case of the Pledged
Stock represented by certificates described in the Guarantee and Collateral Agreement, when any
stock certificates representing such Pledged Stock are delivered to the Collateral Agent, and in
the case of the other Collateral described in the Guarantee and Collateral Agreement (other than
Intellectual Property (as defined in the Guarantee and Collateral Agreement)), when financing
statements in appropriate form are duly completed and filed in the offices specified on Schedule
4.18(a) and such other filings as are specified on Schedule 3 to the Guarantee and Collateral
Agreement have been completed, the Guarantee and Collateral Agreement shall constitute a fully
perfected Lien on, and security interest in, all right, title and interest of the Loan Parties
party to the Guarantee and Collateral Agreement in such Collateral and the proceeds thereof, as
security for the Obligations (as defined in the Guarantee and Collateral Agreement), in each case
prior
and superior in right to any other Person (except, in the case of Collateral other than
Pledged Stock, Liens permitted by Section 7.03), in each case to the extent security interests in
such Collateral may be perfected by delivery of such certificates representing Pledged Stock or
such filings.

 

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(b) Upon the recordation of the Guarantee and Collateral Agreement (or a short-form security
agreement in form and substance reasonably satisfactory to the Company and the Collateral Agent)
with the United States Patent and Trademark Office and the United States Copyright Office, together
with the financing statements in appropriate form filed in the offices specified on Schedule
4.18(a), the Lien created under the Guarantee and Collateral Agreement shall constitute a fully
perfected Lien on, and security interest in, all right, title and interest of the Loan Parties
party to the Guarantee and Collateral Agreement in the Recordable Intellectual Property in which a
security interest may be perfected by filing in the United States and its territories and
possessions, in each case prior and superior in right to any other Person, other than with respect
to Liens expressly permitted by Section 7.03.

(c) Each Mortgage (when duly executed and delivered) shall be effective to create in favor of
the Collateral Agent, for the benefit of the Secured Parties, a legal, valid and enforceable Lien
on, and security interest in, all right, title and interest of the Loan Parties in and to the
Mortgaged Property described therein and proceeds thereof; and when such Mortgage is filed in the
recording office designated by the Company, such Mortgage shall constitute a fully perfected Lien
on, and security interest in, all right, title and interest of the Loan Parties in and to the
Mortgaged Property described therein and the proceeds thereof, as security for the Obligations (as
defined in such Mortgage), in each case prior and superior in right to any other Person (other than
Persons holding Liens or other encumbrances or rights permitted by such Mortgage or Section 7.03).
Schedule 4.18(c) lists, as of the Closing Date, each parcel of owned real property located in the
United States and held by the Company or any of its Domestic Subsidiaries that has a value, in the
reasonable opinion of the Company, in excess of $4,000,000.

Section 4.19. Solvency. As of the Closing Date, each Loan Party is, and after giving effect
to the incurrence of all Indebtedness and obligations being incurred in connection herewith, will
be and will continue to be, Solvent.

Section 4.20. Sanctioned Persons. None of the Company or any Subsidiary nor, to the
knowledge of the Company, any director, officer, agent, employee or controlled Affiliate of the
Company or any Subsidiary is currently subject to any U.S. sanctions administered by the Office of
Foreign Assets Control of the U.S. Treasury Department (“OFAC”); and the Company will not directly
or indirectly use the proceeds of the Loans or the Letters of Credit, or otherwise make available
such proceeds to any Person, for the purpose of financing the activities of any Person currently
subject to any U.S. sanctions administered by OFAC.

 

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Section 4.21. Foreign Corrupt Practices Act. Each of the Company and its Subsidiaries and,
to the knowledge of the Company, after due inquiry, each of their respective directors, officers,
agents, employees, and any person acting for or on behalf of the Company or its Subsidiaries, has
complied with, and will comply with, the U.S. Foreign Corrupt Practices Act, as amended from time
to time (the “FCPA”), or any other applicable anti-bribery or
anti-corruption law, and neither the Company or any of its Subsidiaries, nor, to the knowledge
of the Company after due inquiry, any of their respective directors, officers, agents, employees,
or any person acting for or on behalf of them have made, offered, promised, or authorized, or will
make, offer, promise, or authorize, whether directly or indirectly, any payment, of anything of
value to: (i) an executive, official, employee or agent of a governmental department, agency or
instrumentality, (ii) a director, officer, employee or agent of a wholly or partially
government-owned or -controlled company or business, (iii) a political party or official thereof,
or candidate for political office, or (iv) an executive, official, employee or agent of a public
international organization (e.g., the International Monetary Fund or the World Bank) (“Governmental
Official”); while knowing or having a reasonable belief that all or some portion will be used for
the purpose of: (a) influencing any act, decision or failure to act by a Governmental Official in
his or her official capacity, (b) inducing a Governmental Official to use his or her influence with
a government or instrumentality to affect any act or decision of such government or entity, or (c)
securing an improper advantage; in order to obtain, retain, or direct business.

Section 4.22. Insurance. The Company and its Subsidiaries have insurance in such amounts
and covering such risks and liabilities as are in accordance with normal industry practice, and, as
of the Closing Date, such insurance is in full force and effect and all premiums have been duly
paid.

Section 4.23. Use of Proceeds. The Borrowers will use the proceeds of the Loans and will
request the issuance of Letters of Credit only for the purposes specified in Section 6.10.

ARTICLE 5

Conditions Precedent

Section 5.01. Conditions to Initial Extension of Credit. The agreement of each Lender to
make the initial extension of credit requested to be made by it hereunder is subject to the
satisfaction, prior to or concurrently with the making of such extension of credit on the Closing
Date, of the following conditions precedent:

(a) Loan Documents. The Administrative Agent shall have received (i) this Agreement, executed
and delivered by a duly authorized officer of the Company and (ii) the Guarantee and Collateral
Agreement and the intellectual property security agreements, in each case, executed and delivered
by a duly authorized officer of each Loan Party that is to be a party thereto. Each Loan Document
shall be in full force and effect on the Closing Date, and the Collateral Agent on behalf of the
Secured Parties shall have a security interest in the Collateral of the type and priority described
in the Guarantee and Collateral Agreement and each intellectual property security agreement.

(b) Payment of Existing Debt. All principal, premium, if any, interest, fees and other
amounts due or outstanding under the Existing Credit Agreement (the “Existing Debt”) shall have
been (or substantially concurrently with the making of the initial Loans hereunder, shall be) paid
in full, the commitments thereunder terminated and all guarantees and security in support thereof
discharged and released, and the Administrative Agent shall have received (or
substantially with the making of the initial Loans hereunder, shall receive) reasonably
satisfactory evidence thereof. Immediately after giving effect to the borrowings to occur on the
Closing Date and the other transactions contemplated hereby, the Company and its Subsidiaries shall
have outstanding no Indebtedness or preferred stock other than (i) Indebtedness outstanding under
this Agreement, (ii) the Company’s Series A Convertible Preferred Stock and (iii) Indebtedness set
forth on Schedule 7.02(d).

 

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(c) Pro Forma Financial Statements; Financial Statements. The Lenders shall have received (i)
the Pro Forma Financial Statements and (ii) the Company Historical Financial Statements, and such
Company Historical Financial Statements shall not be materially inconsistent with the financial
statements or forecasts most recently previously provided to the Administrative Agent.

(d) Material Adverse Effect. Since January 31, 2011 there has been no development or event
that has had or could reasonably be expected to have a Material Adverse Effect.

(e) Fees. The Lenders and the Agents shall have received all fees required to be paid, and
all expenses for which reasonably detailed invoices have been presented (including reasonable fees,
disbursements and other charges of counsel to the Agents), on or before the Closing Date, or
provision for the payment thereof satisfactory to the Administrative Agent shall have been made.

(f) Projections. The Administrative Agent shall have received business projections for the
Company and its Subsidiaries, on a consolidated basis and giving pro forma effect to the
transactions contemplated hereby, for the fiscal years ending January 31, 2012 through January 31,
2017.

(g) Officer’s Certificate. The Administrative Agent shall have received a certificate in form
and substance reasonably satisfactory to the Administrative Agent from a Responsible Officer dated
as of the Closing Date confirming compliance with the conditions precedent set forth in Section
5.01(p) and in clauses (a) and (b) of Section 5.02.

(h) Solvency Certificate. The Administrative Agent shall have received a certificate from the
chief financial officer of the Company documenting that the Company and its Subsidiaries, on a
consolidated basis, after giving pro forma effect to the transactions contemplated hereby, are
Solvent.

(i) Lien Searches. The Administrative Agent shall have received (i) a Perfection Certificate
with respect to the Loan Parties dated the Closing Date from a Responsible Officer and (ii) the
results of recent lien searches in each of the jurisdictions in which Uniform Commercial Code
financing statement or other filings or recordations should be made to evidence or perfect security
interests in all assets of the Loan Parties, and such search shall reveal no liens on any of the
assets of any Loan Party, except for Liens permitted by Section 7.03 or which are subject to payoff
arrangements reasonably satisfactory to the Administrative Agent.

 

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(j) Closing Certificate. The Administrative Agent shall have received a certificate of each
Loan Party, dated the Closing Date, substantially in the form of Exhibit C, with appropriate
insertions and attachments.

(k) Legal Opinions. The Administrative Agent shall have received the following executed legal
opinions:

(i) the legal opinion of Jones Day, counsel to the Company and its Subsidiaries,
substantially in the form of Exhibit E; and

(ii) the legal opinion of local counsel to the Company in Nevada.

Each such legal opinion shall cover such other matters incident to the transactions contemplated by
this Agreement as the Administrative Agent may reasonably require and shall be addressed to the
Administrative Agent and the Lenders. The Company hereby requests such counsel to deliver such
opinions.

(l) Pledged Stock; Pledged Notes. The Collateral Agent shall have received (i) the
certificates representing the shares of Capital Stock pledged pursuant to the Guarantee and
Collateral Agreement, together with an undated stock power for each such certificate executed in
blank by a duly authorized officer of the pledgor thereof and (ii) each promissory note pledged
pursuant to the Guarantee and Collateral Agreement endorsed (without recourse) in blank (or
accompanied by an executed transfer form in blank reasonably satisfactory to the Collateral Agent)
by the pledgor thereof, in each case, to the extent required to be delivered under the Guarantee
and Collateral Agreement, or the Company shall have made arrangements reasonably satisfactory to
the Collateral Agent to deliver such items after the Closing Date.

(m) Filings, Registrations and Recordings. Each document (including, without limitation, any
Uniform Commercial Code financing statement) required by the Security Documents or under law or
reasonably requested by the Collateral Agent to be filed, registered or recorded to create in favor
of the Collateral Agent, for the benefit of the Secured Parties, a perfected Lien on the Collateral
described therein, prior and superior in right to any other Person (other than with respect to
Liens permitted by Section 7.03), shall have been filed, registered or recorded or shall have been
delivered to the Collateral Agent in proper form for filing, registration or recordation.

(n) Insurance. The Administrative Agent shall have received insurance certificates satisfying
the requirements of Section 5.02 of the Guarantee and Collateral Agreement.

(o) PATRIOT Act. The Lenders as of the Closing Date shall have received, sufficiently in
advance of the Closing Date, all documentation and other information required by bank regulatory
authorities under applicable “know your customer” and anti-money laundering rules and regulations,
including without limitation the USA PATRIOT Act.

(p) Governmental Approvals. All requisite Governmental Authorities and third parties shall
have approved or consented to borrowing of the Loans and the other transactions contemplated hereby
to the extent required, all applicable appeal periods shall have expired and
there shall not be any pending or threatened litigation, governmental, administrative or
judicial action that could reasonably be expected to restrain, prevent or impose materially
burdensome conditions on the borrowing of the Loans or the other transactions contemplated hereby.

 

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(q) Ratings. The Administrative Agent shall have received a certificate from a Responsible
Officer setting forth the Corporate Ratings as on the Closing Date.

Section 5.02. Conditions to each Extension of Credit. The agreement of each Lender to make
any extension of credit (other than pursuant to Section 3.05 or a continuation or conversion of a
Loan in accordance with the terms of this Agreement) requested to be made by it hereunder on any
date (including, without limitation, its initial extension of credit) is subject to the
satisfaction of the following conditions precedent:

(a) Representations and Warranties. Each of the representations and warranties made by any
Loan Party in or pursuant to the Loan Documents shall be true and correct in all material respects
(except that any representation and warranty that is qualified by materiality shall be true and
correct in all respects) on and as of such date as if made on and as of such date (except to the
extent such representations and warranties are specifically made as of a particular date, in which
case such representations and warranties shall be true and correct in all material respects (except
that any representation and warranty that is qualified by materiality shall be true and correct in
all respects) as of such date).

(b) No Default. No Default or Event of Default shall have occurred and be continuing on such
date or after giving effect to the extensions of credit requested to be made on such date.

(c) Notice. The Administrative Agent shall have received a notice requesting such extension of
credit to the extent required hereunder.

(d) Authorized Amount. For any extension of credit under the Revolving Credit Facility, the
Total Revolving Extensions of Credit will not exceed the Authorized Amount as of such date after
giving effect to the extensions of credit requested to be made on such date.

Each borrowing (other than pursuant to Section 3.05 or a continuation or conversion of a Loan in
accordance with the terms of this Agreement) by and issuance of a Letter of Credit on behalf of any
Borrower hereunder shall constitute a representation and warranty by the Company as of the date of
such extension of credit that the conditions contained in paragraphs (a), (b) and (d) of this
Section 5.02 have been satisfied.

 

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ARTICLE 6

Affirmative Covenants

The Company hereby agrees that, so long as the Commitments remain in effect, any Letter of
Credit remains outstanding or any Loan or other amount is owing to any Lender or any Agent
hereunder or under any other Loan Document, the Company shall and shall cause its Subsidiaries to:

Section 6.01. Financial Statements. Furnish to the Administrative Agent (on behalf of the
Lenders):

(a) promptly after available, but in any event within 90 days after the end of each fiscal
year of the Company, commencing with the fiscal year ended January 31, 2012, a copy of the audited
consolidated balance sheet of the Company and its consolidated Subsidiaries as at the end of such
year and the related audited consolidated statements of income and of cash flows for such year,
setting forth in each case in comparative form the figures as of the end of and for the previous
year, reported on without a “going concern” or like qualification or exception, or qualification
arising out of the scope of the audit, by Deloitte & Touche LLP or other independent certified
public accountants of nationally recognized standing; and

(b) promptly after available, but in any event not later than 45 days after the end of each of
the first three fiscal quarterly periods of each fiscal year of the Company, commencing with the
fiscal quarter ended April 30, 2011, the unaudited consolidated (i) balance sheet of the Company
and its consolidated Subsidiaries as at the end of such quarter, (ii) statements of income for such
quarter and the portion of the fiscal year through the end of such quarter and (iii) statements of
cash flows for the portion of the fiscal year through the end of such quarter, setting forth in the
case of clause (i) in comparative form the figures as of the end of the previous fiscal year and in
the case of clauses (ii) and (iii) in comparative form the figures for the corresponding periods in
the previous fiscal year, certified by a Responsible Officer as being fairly stated in all material
respects (subject to normal year end audit adjustments);

all such financial statements to be complete and correct in all material respects and to be
prepared in reasonable detail and in accordance with GAAP applied consistently throughout the
periods reflected therein and with prior periods (except as approved by such accountants or
officer, as the case may be, and disclosed therein).

Section 6.02. Certificates; Other Information. Furnish to the Administrative Agent (on
behalf of the Lenders):

(a) concurrently with the delivery of the financial statements referred to in Section 6.01(a),
a certificate of the independent certified public accountants reporting on such financial
statements stating that in making the examination necessary therefor no knowledge was obtained of
any Event of Default, except as specified in such certificate (it being understood that such
certificate shall be limited to the items that independent certified public accountants customarily
cover in such certificates pursuant to their professional standards and customs of the profession);

 

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(b) concurrently with the delivery of any financial statements pursuant to Section 6.01, (i) a
certificate of a Responsible Officer stating that, to the best of such Responsible Officer’s
knowledge, each Loan Party during such period has observed or performed all of its covenants and
other agreements, and satisfied every condition, contained in this Agreement and the other Loan
Documents to which it is a party to be observed, performed or satisfied by it, and that such
Responsible Officer has obtained no knowledge of any Default or Event of Default except as
specified in such certificate, (ii) (x) a Compliance Certificate containing all information and
calculations necessary for determining compliance by the Company and its Subsidiaries with
Section 7.01 as of the last day of the fiscal quarter or fiscal year of the Company, as the
case may be and (y) to the extent not previously disclosed to the Administrative Agent, a listing
of any Recordable Intellectual Property acquired by any Loan Party since the date of the most
recent list delivered pursuant to this clause (y) (or, in the case of the first such list so
delivered, since the Closing Date) (and concurrently with or promptly after delivery of such
certificate, the Company shall deliver or cause to be delivered signed Intellectual Property
Security Agreements with respect to any Recordable Intellectual Property listed thereon) and (iii)
in the case of a certificate delivered concurrently with the delivery of the financial statements
referred to in Section 6.01(a), beginning with the fiscal year ending January 31, 2013, such
certificate shall also set forth the Company’s calculation of Excess Cash Flow;

(c) promptly after available, and in any event no later than 90 days after the end of each
fiscal year of the Company, beginning with the fiscal year ending January 31, 2012, a reasonably
detailed consolidated budget for the following fiscal year (including a projected consolidated
balance sheet of the Company and its Subsidiaries as of the end of the following fiscal year, and
the related consolidated statements of projected cash flow, projected changes in financial position
and projected income and a description of the underlying assumptions applicable thereto), and,
promptly after available, significant revisions, if any, of such budget and projections with
respect to such fiscal year (collectively, the “Projections”), which Projections shall in each case
be accompanied by a certificate of a Responsible Officer stating that such Projections are based on
reasonable estimates, information and assumptions and that such Responsible Officer has no reason
to believe that such Projections are incorrect or misleading in any material respect;

(d) within 45 days (or, in the case of the fourth fiscal quarter of any fiscal year, 90 days)
after the end of each fiscal quarter of the Company, commencing with the fiscal quarter ending
April 30, 2011, a narrative discussion and analysis of the financial condition and results of
operations of the Company and its Subsidiaries for such fiscal quarter and for the period from the
beginning of the then current fiscal year to the end of such fiscal quarter, as compared to the
comparable periods of the previous fiscal year;

(e) within five days after the same are sent, copies of all financial statements and reports
that the Company generally sends to the holders of any class of its debt securities or public
equity securities and, within five days after the same are filed, copies of all financial
statements and reports that the Company may make to, or file with, the SEC;

(f) promptly after the request by any Lender through the Administrative Agent, all
documentation and other information that such Lender reasonably requests in order to comply with
its ongoing obligations under applicable “know your customer” and anti-money laundering rules and
regulations, including the USA PATRIOT Act;

(g) to the extent required under Section 6.05, annual renewals of any flood insurance policy
or force-placed flood insurance policy; and

 

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(h) promptly, from time to time, such other information regarding the operations, business
affairs and financial condition of the Company or any Subsidiary, or compliance with
the terms of any Loan Document, as the Administrative Agent or any Lender through the
Administrative Agent may reasonably request; provided that neither the Company nor any of its
Subsidiaries shall be required to furnish such other information to the extent that the Company or
such Subsidiary has determined in good faith that it is prohibited from furnishing such other
information by a Requirement of Law or a Contractual Obligation (it being understood and agreed
that this Section 6.02(h) shall not be applied to augment the periodic reporting obligations of the
Company under this Agreement).

As to any information contained in materials furnished pursuant to Section 6.02(e), the
Company shall not be separately required to furnish such information under paragraph (a), (b) or
(d) above, but the foregoing shall not be in derogation of the obligation of the Company to furnish
the information and materials described in paragraphs (a), (b) and (d) above at the times specified
therein. Documents required to be delivered pursuant to Section 6.01(a) or (b) or Section 6.02(a),
(b), (d) or (e) (to the extent any such documents are included in materials otherwise filed with
the SEC) may be delivered electronically and shall be deemed to have been delivered on the date (i)
on which the Company posts such documents, or provides a link thereto, on the Company’s website on
the Internet and gives written notice thereof to the Administrative Agent; or (ii) on which such
documents are posted on a U.S. government website or on the Company’s behalf on an Internet or
intranet website, if any, in each case, to which the Administrative Agent has access (whether a
commercial, third-party website or whether sponsored by the Administrative Agent).

Section 6.03. Payment of Taxes. Pay, discharge or otherwise satisfy at or before maturity
or before they become delinquent, as the case may be, all its material obligations and liabilities
in respect of taxes, assessments and governmental charges or levies imposed upon it or upon its
income or profits or in respect of its property, except where the amount or validity thereof is
currently being contested in good faith by appropriate proceedings and reserves in conformity with
GAAP with respect thereto have been provided on the books of the Company or its Subsidiaries, as
the case may be.

Section 6.04. Conduct of Business and Maintenance of Existence; Compliance. (a) (i)
Preserve, renew and keep in full force and effect its organizational existence and (ii) take all
reasonable action to maintain all rights, privileges and franchises necessary or desirable in the
normal conduct of its business, except, in each case, as otherwise permitted by Section 7.04 and
except, in the case of clause (ii) above, to the extent that failure to do so, in the aggregate,
could not reasonably be expected to have a Material Adverse Effect; and (b) comply with all
Contractual Obligations and Requirements of Law (including, without limitation ERISA, the USA
PATRIOT Act, the FCPA and all applicable Environmental Laws) (i) in the case of the USA PATRIOT Act
and the FCPA, in all material respects and (ii) in the case of all Contractual Obligations and all
other Requirements of Law (other than the USA PATRIOT Act or the FCPA), except to the extent that
failure to comply therewith could not, in the aggregate, reasonably be expected to have a Material
Adverse Effect.

 

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Section 6.05. Maintenance of Property; Insurance. (a) Keep all material Property and
systems necessary in its business in good working order and condition, ordinary wear and tear
excepted, (b) maintain with financially sound and reputable insurance companies insurance on
all its Property in at least such amounts and against at least such risks (but including in
any event public liability, product liability and business interruption) as are usually insured
against in the same general area by companies engaged in the same or a similar business and (c)
notwithstanding anything herein to the contrary, with respect to each Mortgaged Property, if at any
time the area in which the buildings and other improvements (as described in the applicable
Mortgage) are located is designated a “flood hazard area” in any Flood Insurance Rate Map published
by the Federal Emergency Management Agency (or any successor agency), obtain flood insurance in
such reasonable total amount as the Collateral Agent may from time to time reasonably require, and
otherwise to ensure compliance with the NFIP as set forth in the Flood Laws. Following the Closing
Date, the Company shall deliver to the Collateral Agent annual renewals of each flood insurance
policy or annual renewals of each force-placed flood insurance policy required pursuant to any Loan
Document, as applicable. In connection with any amendment to this Agreement pursuant to which any
increase, extension, or renewal of Loans is contemplated, the Company shall cause to be delivered
to the Collateral Agent for any Mortgaged Property, a Flood Determination Form, Company Notice and
Evidence of Flood Insurance, as applicable.

Section 6.06. Inspection of Property; Books and Records; Discussions; Maintenance of
Ratings. (a) (i) Keep proper books of records and account in which true and correct entries in
conformity with GAAP and all Requirements of Law shall be made of all dealings and transactions in
relation to its business and activities and (ii) permit the Administrative Agent or any
representatives thereof and, after the occurrence and during the continuance of an Event of
Default, the Administrative Agent and representatives of the Administrative Agent or any Lender, to
visit and inspect any of its properties and examine and make abstracts from any of its books and
records at any reasonable time and as often as may reasonably be desired and to discuss the
business, operations, properties and financial and other condition of the Company and its
Subsidiaries with officers and employees of the Company and its Subsidiaries and with its
independent certified public accountants; provided that unless an Event of Default shall have
occurred and be continuing, (x) the Administrative Agent and its representatives shall not have the
right to make visits or inspections on more than one occasion during any fiscal quarter and (y) no
more than two visits by the Administrative Agent or its representatives or the representative of
any Lender in any fiscal year shall be at the expense of the Company.

(b) Use commercially reasonable efforts to cause the Facilities to be continuously rated by
S&P and Moody’s on a public basis, and use commercially reasonable efforts to maintain a public
corporate rating from S&P and a public corporate family rating from Moody’s, in each case in
respect of the Company.

Section 6.07. Notices. Promptly give notice to the Administrative Agent (on behalf of the
Lenders) of:

(a) the occurrence of any Default or Event of Default;

(b) any (i) default or event of default under any Contractual Obligation of the Company or any
of its Subsidiaries (and in the case of any such default or event of default other than by the
Company or any of its Subsidiaries, which the Company has actual knowledge of) or
(ii) litigation, investigation or proceeding which may exist at any time between the Company
or any of its Subsidiaries and any Governmental Authority, that in either case could reasonably be
expected to have a Material Adverse Effect;

 

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(c) any litigation or proceeding directly affecting the Company or any of its Subsidiaries (i)
in which the amount involved is $10,000,000 or more not covered by insurance, (ii) that is material
and in which injunctive or similar relief is sought against the Company or any Subsidiary and could
reasonably be expected to be granted or (iii) which relates to any Loan Document;

(d) the following events, as soon as possible and in any event within 30 days after the
Company knows or has reason to know thereof: (i) the occurrence of any Reportable Event with
respect to any Plan that is a Single Employer Plan, a failure to make any required contribution to
a Plan, the creation of any Lien in favor of the PBGC or a Plan on the assets of the Company or any
withdrawal by the Company or any Commonly Controlled Entity from, or the termination,
Reorganization or Insolvency of, any Multiemployer Plan or (ii) the institution of proceedings or
the taking of any other action by the PBGC or the Company or any Commonly Controlled Entity or any
Multiemployer Plan with respect to the withdrawal from, or the termination, Reorganization or
Insolvency of, any Plan or Multiemployer Plan;

(e) any change in the Company’s corporate rating by S&P, in the Company’s corporate family
rating by Moody’s or in the ratings of the Facilities by S&P or Moody’s, or any written notice from
either such agency to the Company indicating its intent to effect such a change or to place the
Company or the Facilities on a “CreditWatch” or “WatchList” or any similar list, in each case with
negative implications, or its cessation of, or its intent to cease, rating the Company or the
Facilities; and

(f) any development or event that has had or could reasonably be expected to have a Material
Adverse Effect.

Each notice pursuant to this Section 6.07 shall be accompanied by a statement of a Responsible
Officer setting forth details of the occurrence referred to therein and stating what action, if
any, the Company or the relevant Subsidiary proposes to take with respect thereto.

Section 6.08. Additional Collateral, Etc. (a) With respect to any Property acquired after
the Closing Date by the Company or any of its Subsidiaries (other than (w) any interest in real
property or any Property described in paragraph (c) of this Section 6.08, (x) any Property subject
to a Lien permitted by Section 7.03(g), (y) Property acquired by an Excluded Domestic Subsidiary
and (z) Property acquired by or equity interests in an Excluded Foreign Subsidiary) as to which the
Collateral Agent, for the benefit of the Secured Parties, does not have a perfected Lien, promptly
(i) execute and deliver to the Collateral Agent such amendments to the Guarantee and Collateral
Agreement (and, for any Foreign Subsidiary Guarantor, such other Security Documents to which it is
a party) and such other documents (including intellectual property security agreements) as the
Collateral Agent reasonably deems necessary or advisable to grant to the Collateral Agent, for the
benefit of the Secured Parties, a security interest in such Property (to 

 

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the extent such Property
is of a type that would constitute Collateral as described in the Guarantee and Collateral Agreement or other Security Documents to which any Foreign Subsidiary
Guarantor is a party) and (ii) take all actions necessary or advisable to grant to the Collateral
Agent, for the benefit of the Secured Parties, a perfected first priority security interest
(subject, except in the case of the pledge of any Subsidiary Capital Stock, to Liens permitted by
Section 7.03) in such Property (to the extent required by the Guarantee and Collateral Agreement or
other Security Documents to which any Foreign Subsidiary Guarantor is a party), including without
limitation, the filing of Uniform Commercial Code financing statements and equivalent filings in
other jurisdictions and/or intellectual property security agreements in such jurisdictions as may
be required by the Guarantee and Collateral Agreement or other Security Documents to which any
Foreign Subsidiary Guarantor is a party or by law or as may be reasonably requested by the
Collateral Agent.

(b) With respect to any fee simple interest in any real property having a value (together with
improvements thereof) of at least $4,000,000 acquired after the Closing Date by the Company or any
of its Subsidiaries (other than any such real property owned by an Excluded Domestic Subsidiary, an
Excluded Foreign Subsidiary or subject to a Lien permitted by Section 7.03(g)), promptly (i)
execute and deliver a first priority Mortgage in favor of the Collateral Agent, for the benefit of
the Secured Parties, covering such real property, (ii) if requested by the Collateral Agent,
provide the Lenders with (x) title and extended coverage insurance covering such real property in
an amount at least equal to the purchase price of such real property (or such other amount as shall
be reasonably specified by the Collateral Agent) as well as a current ALTA survey thereof, together
with a surveyor’s certificate and (y) any consents or estoppels reasonably deemed necessary or
advisable by the Collateral Agent in connection with such Mortgage, each of the foregoing in form
and substance reasonably satisfactory to the Collateral Agent (or equivalent documents, if any, to
the extent relevant in the jurisdiction of organization of any Foreign Subsidiary Guarantor or the
jurisdiction where such real property is located) and (iii) if requested by the Collateral Agent,
deliver to the Collateral Agent legal opinions relating to the matters described above, which
opinions shall be in form and substance, and from counsel, reasonably satisfactory to the
Collateral Agent. No later than three Business Days prior to the date on which a Mortgage is
executed and delivered pursuant to this Section 6.08(b), in order to comply with the Flood Laws,
the Collateral Agent shall have received the following documents (collectively, the “Flood
Documents”): (A) a completed standard “life of loan” flood hazard determination form (a “Flood
Determination Form”), (B) if the improvement(s) to the applicable improved real property is located
in a special flood hazard area, a notification to the Company (“Company Notice”) and (if
applicable) notification to the Company that flood insurance coverage under the National Flood
Insurance Program (“NFIP”) is not available because the community does not participate in the NFIP,
(C) documentation evidencing the Company’s receipt of the Company Notice (e.g., countersigned
Company Notice, return receipt of certified U.S. Mail, or overnight delivery), and (D) if the
Company Notice is required to be given and flood insurance is available in the community in which
the property is located, a copy of one of the following: the flood insurance policy, the Company’s
application for a flood insurance policy plus proof of premium payment, a declaration page
confirming that flood insurance has been issued, or such other evidence of flood insurance
satisfactory to the Collateral Agent (any of the foregoing being “Evidence of Flood Insurance”) (or
equivalent documents, if any, to the extent relevant in the jurisdiction of organization of any
Foreign Subsidiary Guarantor or the jurisdiction where such real property is located).

 

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(c) With respect to any new Subsidiary (other than an Excluded Foreign Subsidiary) created or
acquired after the Closing Date (which, for the purposes of this paragraph, shall include any
existing Subsidiary that ceases to be an Excluded Foreign Subsidiary), by the Company or any of its
Subsidiaries (other than by an Excluded Domestic Subsidiary), promptly (i) execute and deliver to
the Collateral Agent such amendments to the Guarantee and Collateral Agreement (and, for any
Foreign Subsidiary Guarantor, such other Security Documents to which it is a party) as the
Collateral Agent deems necessary or advisable to grant to the Collateral Agent, for the benefit of
the Secured Parties, a perfected first priority security interest in the Capital Stock of such new
Subsidiary that is owned by the Company or any of its Subsidiaries, (ii) deliver to the Collateral
Agent the certificates representing such Capital Stock, together with undated stock powers, in
blank, executed and delivered by a duly authorized officer of the Company or such Subsidiary, as
the case may be, (iii) cause such new Subsidiary (A) to become a party to the Guarantee and
Collateral Agreement (and, for any Foreign Subsidiary Guarantor, such other Security Documents to
which it is to be a party) and (B) to take such actions necessary or advisable to grant to the
Collateral Agent for the benefit of the Secured Parties a perfected first priority security
interest (subject, except in the case of the pledge of any Subsidiary Capital Stock, to Liens
permitted by Section 7.03) in the Collateral described in the Guarantee and Collateral Agreement
(and, for any Foreign Subsidiary Guarantor, such other Security Documents to which it is a party)
with respect to such new Subsidiary to the extent required by the Guarantee and Collateral
Agreement (and, for any Foreign Subsidiary Guarantor, such other Security Documents to which it is
a party), including, without limitation, the filing of Uniform Commercial Code financing statements
and equivalent filings in other relevant jurisdictions and intellectual property security
agreements in such jurisdictions as may be required by the Guarantee and Collateral Agreement, or
such other Security Documents to which any Foreign Subsidiary Guarantor is a party, or by law or as
may be requested by the Collateral Agent, and (iv) if requested by the Collateral Agent, deliver to
the Collateral Agent legal opinions relating to the matters described above, which opinions shall
be in form and substance, and from counsel, reasonably satisfactory to the Collateral Agent.

(d) With respect to any new Excluded Foreign Subsidiary (other than any De Minimus Excluded
Foreign Subsidiary) created or acquired after the Closing Date by the Company or any of its
Subsidiaries (which, for the purposes of this paragraph, shall include any existing Subsidiary that
ceases to be a De Minimus Excluded Foreign Subsidiary) (other than any Excluded Foreign
Subsidiaries), promptly (i) execute and deliver to the Collateral Agent such amendments to the
Guarantee and Collateral Agreement (and, for any Foreign Subsidiary Guarantor, such other Security
Documents to which it is a party) or such other documents as the Collateral Agent reasonably deems
necessary or advisable to grant to the Collateral Agent, for the benefit of the Secured Parties, a
perfected first priority security interest in the Capital Stock of such new Subsidiary that is
owned by the Company or any of its Subsidiaries (other than any Excluded Foreign Subsidiaries)
(provided that in no event shall more than 65% of the total outstanding voting Capital Stock of any
such new Excluded Foreign Subsidiary be required to be so pledged), (ii) deliver to the Collateral
Agent the certificates representing such Capital Stock, together with undated stock powers, in
blank, executed and delivered by a duly authorized officer of the Company or such Subsidiary, as
the case may be, and take such other action as may be necessary or, in the opinion of the
Collateral Agent, desirable to perfect the Lien of the Collateral Agent thereon, and (iii) if
requested by the Collateral Agent, deliver to the Collateral
Agent legal opinions relating to the matters described above, which opinions shall be in form
and substance, and from counsel, reasonably satisfactory to the Collateral Agent.

 

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Section 6.09. Further Assurances. From time to time execute and deliver, or cause to be
executed and delivered, such additional instruments, certificates or documents, and take such
actions, as the Administrative Agent or the Collateral Agent may reasonably request for the
purposes of implementing or effectuating the provisions of this Agreement and the other Loan
Documents, or of more fully perfecting or renewing the rights of the Administrative Agent, the
Collateral Agent and the Lenders with respect to the Collateral (or with respect to any additions
thereto or replacements or proceeds thereof or with respect to any other property or assets
hereafter acquired by the Company or any Subsidiary which may be deemed to be part of the
Collateral) pursuant hereto or thereto. Upon the exercise by the Administrative Agent, the
Collateral Agent or any Lender of any power, right, privilege or remedy pursuant to this Agreement
or the other Loan Documents which requires any consent, approval, recording, qualification or
authorization of any Governmental Authority, the Company will execute and deliver, or will cause
the execution and delivery of, all applications, certifications, instruments and other documents
and papers that the Administrative Agent, the Collateral Agent or such Lender may be required to
obtain from the Company or any of its Subsidiaries for such governmental consent, approval,
recording, qualification or authorization.

Section 6.10. Use of Proceeds. The proceeds of the Term Loans shall be used solely to
refinance the Existing Debt and to pay related fees and expenses. The proceeds of the Revolving
Credit Loans and the Letters of Credit shall be used for working capital and general corporate
purposes.

ARTICLE 7

Negative Covenants

The Company hereby agrees that, so long as the Commitments remain in effect, any Letter of
Credit remains outstanding or any Loan or other amount is owing to any Lender or any Agent
hereunder or under any other Loan Document, the Company shall not, and shall not permit any of its
Subsidiaries to, directly or indirectly:

Section 7.01. Consolidated Leverage Ratio. (a) Permit the Consolidated Leverage Ratio as at
the last day of any period of four consecutive fiscal quarters of the Company to exceed (i) in the
case of any period of four consecutive fiscal quarters ended on or before July 31, 2013, 5.00 to
1.00 and (ii) thereafter, 4.50 to 1.00.

(b) Any provision of this Agreement that requires the Company to be in compliance with the
covenant contained in Section 7.01(a) prior to the time that such covenant is otherwise applicable
shall be deemed to require that the Consolidated Leverage Ratio not be greater than 5:00 to 1.00.

 

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Section 7.02. Limitation on Indebtedness. Create, incur, assume or suffer to exist any
Indebtedness, except:

(a) Indebtedness of any Loan Party pursuant to any Loan Document;

(b) Indebtedness of the Company to any Subsidiary and of any Subsidiary Guarantor to the
Company or any other Subsidiary, in each case so long as any such Indebtedness owing to a non-Loan
Party is subordinated to the Obligations pursuant to an Affiliate Subordination Agreement;

(c) Indebtedness (including, without limitation, Capital Lease Obligations) secured by Liens
permitted by Section 7.03(g) and any Permitted Refinancing thereof, in an aggregate principal
amount not to exceed $20,000,000 at any one time outstanding;

(d) Indebtedness outstanding on the date hereof and listed on Schedule 7.02(d) and any
Permitted Refinancing thereof;

(e) Guarantee Obligations of the Company or any of its Subsidiaries in respect of Indebtedness
permitted under this Section 7.02;

(f) Indebtedness of any Subsidiary which is not a Subsidiary Guarantor to any other Subsidiary
which is not a Subsidiary Guarantor;

(g) Indebtedness of any Subsidiary which is not a Subsidiary Guarantor to the Company or any
Subsidiary Guarantor to the extent constituting Investments in such Subsidiary permitted under
Section 7.07(i) or (n);

(h) Indebtedness incurred to finance deferred insurance premiums in the ordinary course of
business;

(i) Indebtedness of any Subsidiary which is not a Subsidiary Guarantor; provided that the
aggregate principal amount of Indebtedness outstanding at any one time pursuant to this clause
shall not exceed $50,000,000;

(j) unsecured or subordinated Indebtedness of the Company and any Permitted Refinancing
thereof, so long as (i) such Indebtedness and any Permitted Refinancing thereof has no scheduled
principal payments, prepayments or maturity, or any mandatory prepayment, redemption or repurchase
provisions or sinking fund obligations (except customary ones, including in the context of asset
sales, casualty events or a change of control), in each case prior to the date that is 90 days
following the later of the Term Loan Maturity Date and the latest maturity date of any Incremental
Term Loans at the time of incurrence and (ii) the other terms and conditions of such Indebtedness
and any Permitted Refinancing thereof (excluding pricing, premiums and optional prepayment or
optional redemption provisions), when taken as a whole, are not materially more restrictive on the
Company and the Subsidiaries than the terms and conditions applicable hereunder; provided that at
the time of the incurrence of such Indebtedness (x) no Default or Event of Default exists or will
exist after giving effect to incurrence of such Indebtedness or the use of proceeds thereof and (y)
the Company would at the time of incurrence thereof be in compliance with the covenant set forth in
Section 7.01, determined on a pro forma basis as of the last day of the most recently ended fiscal
quarter for which the Company’s consolidated financial statements have been delivered hereunder;
provided further that (A)
notwithstanding anything herein to the contrary, such Indebtedness shall not at any time
benefit from any guarantee other than an unsecured or subordinated guarantee by one or more
Subsidiary Guarantors and (B) if subordinated, such Indebtedness and each such guarantee shall be
subordinated in right of payment to the Obligations on terms and pursuant to documentation
reasonably satisfactory to the Administrative Agent;

 

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(k) Permitted Acquisition Indebtedness and any Permitted Refinancing thereof; provided that at
the time such Indebtedness is assumed, the Company would be in compliance with the covenant set
forth in Section 7.01, determined on a pro forma basis as of the last day of the most recently
ended fiscal quarter for which the Company’s consolidated financial statements have been delivered
hereunder;

(l) Indebtedness under Hedge Agreements permitted under Section 7.15;

(m) Indebtedness arising under any performance or surety bond or arising under any indemnity
agreement relating thereto, in each case incurred or entered into in the ordinary course of
business;

(n) Indebtedness in respect of overdraft or similar facilities incurred in the ordinary course
of business in connection with deposit accounts;

(o) Indebtedness in respect of the Company’s Series A Convertible Perpetual Preferred Stock
issued prior to the Closing Date; and

(p) additional Indebtedness of the Company or any of its Subsidiaries in an aggregate
principal amount (for the Company and all Subsidiaries) not to exceed $25,000,000 at any one time
outstanding.

Section 7.03. Limitation on Liens. Create, incur, assume or suffer to exist any Lien upon
any of its Property, whether now owned or hereafter acquired, except for:

(a) Liens for taxes not yet due or that are being contested in good faith by appropriate
proceedings, provided that adequate reserves with respect thereto are maintained on the books of
the Company or its Subsidiaries, as the case may be, in conformity with GAAP;

(b) Liens of landlords arising by statute, inchoate, statutory or construction liens and liens
of suppliers, mechanics, carriers, materialmen, warehousemen, producers, operators or workmen and
other Liens imposed by law, in each case created in the ordinary course of business for amounts not
more than 60 days past due or that are being contested in good faith by appropriate proceedings;

(c) pledges or deposits in the ordinary course of business in connection with workers’
compensation, unemployment insurance and other social security legislation;

(d) pledges or deposits to secure the performance of or in connection with bids, contracts
(other than for borrowed money), sales, leases (other than in respect of Capital Lease
Obligations), statutory obligations, surety, appeal and customs bonds, performance bonds and
other obligations of a like nature, in each case incurred in the ordinary course of business;

 

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(e) easements, rights-of-way, restrictions and other similar encumbrances incurred in the
ordinary course of business that, in the aggregate, do not materially interfere with the ordinary
conduct of the business of the Company or any of its Subsidiaries;

(f) Liens in existence on the date hereof listed on Schedule 7.03(f), securing Indebtedness
permitted by Section 7.02(d), provided that no such Lien is spread to cover any additional Property
after the Closing Date and that the principal amount of Indebtedness secured thereby is not
increased;

(g) Liens securing Indebtedness of the Company or any Subsidiary incurred pursuant to Section
7.02(c) to finance the acquisition or improvement of fixed or capital assets, provided that (i)
such Liens shall be created within 90 days of the acquisition of such fixed or capital assets, (ii)
such Liens do not at any time encumber any Property other than the Property financed by such
Indebtedness, and (iii) the principal amount of Indebtedness secured thereby is not increased;

(h) Liens securing Indebtedness permitted pursuant to Section 7.02(k); provided that (i) any
such Lien may not extend to any other Property of the Company or any Subsidiary other than the
applicable Permitted Acquisition Target and Subsidiaries thereof and (ii) any such Lien was not
created in anticipation of or in connection with the Permitted Acquisition pursuant to which such
Person became a Subsidiary of the Company;

(i) Liens securing subordinated Indebtedness of the Company incurred pursuant to Section
7.02(j) and subject to intercreditor arrangements satisfactory to the Administrative Agent;

(j) any Liens (i) created pursuant to the Security Documents or (ii) granted in favor of an
Issuing Lender pursuant to arrangements designed to eliminate such Issuing Lender’s risk with
respect to any Defaulting Lender’s or Defaulting Lenders’ participation in the Letters of Credit,
as contemplated by Section 2.24;

(k) any interest or title of a lessor under any operating lease entered into by the Company or
any Subsidiary in the ordinary course of its business and covering only the assets so leased;

(l) any Lien securing a Permitted Refinancing of Indebtedness secured by any Lien permitted by
paragraph (f), (g), (h) or (i) above;

(m) Liens arising out of judgments or awards not constituting an Event of Default under
paragraph (h) of Article 8;

(n) Liens securing Indebtedness incurred to finance deferred insurance premiums permitted
under paragraph (h) of Section 7.02, provided that such Liens shall be permitted only with respect
to unearned premiums and dividends which may become payable under the relevant
insurance policies and loss payments which reduce the unearned premiums under such insurance
policies;

 

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(o) any Lien that is customary in the banking industry and constituting a right of set-off,
revocation, refund or chargeback under a deposit agreement or under the Uniform Commercial Code of
a bank or other financial institution where deposits are maintained by the Company or any
Subsidiary;

(p) Liens in favor of customs and revenue authorities arising as a matter of law to secure
payment of customs duties in connection with the importation of goods;

(q) Liens securing Indebtedness incurred pursuant to Section 7.02(i); provided no assets of
the Company or any Subsidiary Guarantor are subject thereto; and

(r) Liens not otherwise permitted by this Section 7.03 so long as neither (i) the aggregate
outstanding principal amount of the obligations secured thereby nor (ii) the aggregate fair market
value (determined, in the case of each such Lien, as of the date such Lien is incurred) of the
assets subject thereto exceeds (as to the Company and all Subsidiaries) $15,000,000 at any one
time.

Section 7.04. Limitation on Fundamental Changes. Enter into any merger, consolidation or
amalgamation, or liquidate, wind up or dissolve itself (or suffer any liquidation or dissolution),
or Dispose of all or substantially all of its Property or business (in one transaction or in a
series of related transactions), except that:

(a) (i) any Subsidiary of the Company may be merged or consolidated with or into the Company
(provided that the Company shall be the continuing or surviving entity) or any other Loan Party
(provided that the continuing or surviving entity is (x) a Loan Party or (y) organized in the
United States or a Qualified Jurisdiction and shall be or become a Loan Party, and the Company
shall comply with Section 6.08 in connection therewith promptly after the consummation of such
transaction (provided that in the case of a merger or consolidation involving a Subsidiary
Borrower, the surviving entity shall be a Borrower)) and (ii) any Subsidiary that is not a
Subsidiary Guarantor may be merged or consolidated with or into any other Subsidiary which is not a
Subsidiary Guarantor;

(b) the Company or any Subsidiary of the Company may Dispose of any or all of its assets (upon
voluntary liquidation, winding up, dissolution or otherwise; provided that the Company may not
liquidate, wind up or dissolve itself (or suffer any liquidation or dissolution)) to any Loan Party
or, in the case of any Subsidiary that is not a Subsidiary Guarantor, to any other Subsidiary (and,
in any such case, other than in the case of the Company, liquidate, wind up or dissolve in
connection therewith);

(c) any Permitted Acquisition may be structured as a merger with or into the Company (provided
that the Company shall be the continuing or surviving corporation), with or into any other Loan
Party (provided that the continuing or surviving corporation of any such merger shall be (x) a Loan
Party or (y) organized in the United States or a Qualified Jurisdiction and shall be
or shall promptly become a Loan Party, and the Company shall comply with Section 6.08 in
connection therewith (provided that if any merging entity is a Subsidiary Borrower the surviving
entity of any such merger shall be a Borrower) or with or into any other Subsidiary; and

 

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(d) any Disposition of a Subsidiary permitted by Section 7.05 may be made in the form of a
merger.

Section 7.05. Limitation on Disposition of Property. Dispose of any of its Property
(including, without limitation, receivables and leasehold interests), whether now owned or
hereafter acquired, or, in the case of any Subsidiary, issue or sell any shares of such
Subsidiary’s Capital Stock to any Person, except:

(a) the Disposition of property that the Company (or any Subsidiary of the Company) reasonably
determines is no longer useful in its business, has become obsolete, damaged or surplus or is
replaced in the ordinary course of business, including the lease or sublease of excess or unneeded
real property not constituting a sale and leaseback;

(b) the sale of inventory in the ordinary course of business;

(c) Dispositions permitted by Section 7.04(b); provided that promptly after any such
Disposition of any Property to a Loan Party, all actions reasonably required by the Administrative
Agent shall be taken to insure the perfection and priority of the Liens created by the Security
Documents on such Property;

(d) the sale or issuance of any Subsidiary’s Capital Stock to any Loan Party or in the case of
any Subsidiary that is not a Loan Party, to any other Subsidiary;

(e) the sale, lease or transfer of Property or assets from (i) a Loan Party to another Loan
Party; provided that promptly after any such sale, lease or transfer, all actions reasonably
required by the Administrative Agent shall be taken to insure the continued perfection and priority
of the Liens created by the Security Documents on such Property and assets, or (ii) from a
Subsidiary that is not a Loan Party to the Company or any other Subsidiary;

(f) discounts, adjustments or forgiveness of accounts receivable and other contract claims in
the ordinary course of business or in connection with collection or compromise thereof;

(g) the Disposition of other assets in any fiscal year having an aggregate fair market value
not to exceed 5% of the Consolidated Total Assets of the Company as determined as of the end of the
immediately preceding fiscal year;

(h) any Recovery Event;

(i) Dispositions resulting from any taking or condemnation of any property of the Company or
any of its Subsidiaries; and

(j) assignments and licenses of intellectual property of the Company and its Subsidiaries in
the ordinary course of business;

 

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provided, that, with respect to paragraphs (b) and (g) above, at least 75% of the consideration
received therefor by the Company or such Subsidiary shall be in the form of cash or Cash
Equivalents.

Section 7.06. Limitation on Restricted Payments. Declare or pay any dividend on, or make
any payment on account of, or set apart assets for a sinking or other analogous fund for, the
purchase, redemption, defeasance, retirement, termination or other acquisition of, any Capital
Stock of the Company or any Subsidiary, whether now or hereafter outstanding, or make any other
distribution in respect thereof, in each case either directly or indirectly, whether in cash or
property or in obligations of the Company or any Subsidiary (collectively, “Restricted Payments”),
except that:

(a) (i) any Subsidiary may make Restricted Payments to any Loan Party and (ii) any Subsidiary
that is not a Loan Party may make Restricted Payments to any other Subsidiary;

(b) the Company may make Restricted Payments in the form of common stock of the Company;

(c) the Company may purchase the Company’s common stock, common stock options, restricted
stock, restricted stock units and similar securities from present or former officers, directors or
employees of the Company or any Subsidiary upon the death, disability or termination of employment
of such officer, director or employee, provided that the aggregate amount of payments made pursuant
to this paragraph (c) (net of any proceeds received by the Company in connection with resales of
any common stock, common stock options, restricted stock, restricted stock units and similar
securities) shall not exceed $7,500,000;

(d) the Company may make Restricted Payments in connection with the redemption, repurchase,
retirement or other acquisition of any Capital Stock of the Company upon or in connection with the
exercise or vesting of warrants, options, restricted stock units or similar rights if such Capital
Stock constitutes all or a portion of the exercise price or is surrendered (or deemed surrendered)
in connection with satisfying any income tax obligation incurred in connection with such exercise
or vesting;

(e) the Company may make cash payments (i) solely in lieu of the issuance of fractional shares
in connection with the exercise of warrants, options, restricted stock units or other securities
convertible into or exchangeable for Capital Stock of the Company; provided that any such cash
payment shall not be for the purpose of evading the limitations of this Section 7.06 and (ii) to
officers, directors, employees and consultants in respect of phantom stock, to the extent
considered a Restricted Payment;

(f) any non-wholly owned Subsidiary may, to the extent a Restricted Payment is made to the
Company or another Subsidiary under this Section 7.06, make Restricted Payments to its other
shareholders on a pro rata basis; and

 

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(g) so long as no Default or Event of Default shall have occurred and be continuing or would
result therefrom, the Company may make Restricted Payments in connection with the
redemption, repurchase, retirement or other acquisition of any Capital Stock of the Company;
provided that the number of shares of Capital Stock of the Company redeemed, repurchased, retired
or otherwise acquired pursuant to this Section 7.06(g) shall not exceed the number of shares of
Capital Stock of the Company issued after the Closing Date in connection with the exercise or
vesting of warrants, options, restricted stock units or similar rights issued as compensation to
officers, directors or employees of the Company or any Subsidiary; provided, further that the
aggregate amount of payments made pursuant to this Section 7.06(g) in any fiscal year shall not
exceed the sum of (x) $10,000,000 and (y) the aggregate amount of cash paid to the Company for its
account in such fiscal year upon the exercise or vesting of warrants, options, restricted stock
units or similar rights by officers, directors or employees of the Company or its Subsidiaries in
such fiscal year (it being agreed that if any portion of such permitted amount is not used in any
fiscal year, then 50% of such unused portion may be used in any subsequent fiscal year and any such
carried over amount shall be deemed used first in such subsequent fiscal year).

Section 7.07. Limitation on Investments. Make or hold any advance, loan, extension of
credit (by way of guaranty or otherwise) or capital contribution to, or purchase or hold any
Capital Stock, bonds, notes, debentures or other debt securities of, or any assets constituting an
ongoing business from, or make or permit to exist any other investment by the Company or any of its
Subsidiaries in, any other Person (all of the foregoing, “Investments”), except:

(a) extensions of trade credit in the ordinary course of business;

(b) Investments in Cash Equivalents;

(c) Investments arising in connection with the incurrence of Indebtedness permitted by Section
7.02(b), (e), (f), (g) or (i);

(d) loans and advances to employees of the Company or any Subsidiaries of the Company in the
ordinary course of business (including, without limitation, for travel, entertainment and
relocation expenses) in an aggregate amount for the Company and Subsidiaries of the Company not to
exceed $2,000,000 at any one time outstanding;

(e) Hedge Agreements permitted under Section 7.15;

(f) Investments in the Company’s business made by the Company or any of its Subsidiaries with
the proceeds of any Reinvestment Deferred Amount;

(g) Investments (other than those relating to the incurrence of Indebtedness permitted by
Section 7.07(c)) by (i) the Company or any of its Subsidiaries in any Loan Party or (ii) any
Subsidiary that is not a Loan Party in any other Subsidiary that is not a Loan Party;

(h) Investments in connection with Permitted Acquisitions (including the formation of
Subsidiaries in connection therewith);

 

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(i) Investments by the Company and its Subsidiaries in Subsidiaries that are not Loan Parties
in an aggregate amount (valued at cost) not to exceed (i) $25,000,000 during the term of
this Agreement plus (ii) an amount equal to any repayments, interest, returns, profits,
distributions, income and similar amounts actually received by the Company or any of its
Subsidiaries in cash in respect of any such Investment (which in each case, shall not exceed the
amount of such Investment (valued at cost) at the time such Investment was made);

(j) any Investment made as a result of the receipt of non-cash consideration for a Disposition
that was made pursuant to and in compliance with Section 7.05;

(k) Investments received as part of the settlement of litigation or in satisfaction of
extensions of credit to any Person pursuant to the reorganization, bankruptcy or liquidation of
such Person or a good faith settlement of debts with such Person;

(l) Investments received in settlement of amounts due to the Company or any Subsidiary of the
Company effected in the ordinary course of business;

(m) Investments in accounts, contract rights and chattel paper (each as defined in the UCC),
notes receivable and similar items arising or acquired from the sale of Inventory in the ordinary
course of business consistent with the past practice of the Company and its Subsidiaries; and

(n) in addition to Investments otherwise expressly permitted by this Section, Investments by
the Company or any of its Subsidiaries in an aggregate amount (valued at cost) not to exceed (i)
$25,000,000 during the term of this Agreement plus (ii) an amount equal to any repayments,
interest, returns, profits, distributions, income and similar amounts actually received by the
Company or any of its Subsidiaries in cash in respect of any such Investment (which in each case,
shall not exceed the amount of such Investment (valued at cost) at the time such Investment was
made).

Section 7.08. Limitation on Optional Payments and Modifications of Debt Instruments, Etc.
(a) Make or offer to make any optional or voluntary payment, prepayment, repurchase or redemption
of, or otherwise voluntarily or optionally defease, any Indebtedness incurred pursuant to Section
7.02(j) or segregate funds for any such payment, prepayment, repurchase, redemption or defeasance
(other than any Permitted Refinancing); provided that nothing herein shall restrict the Company or
any of its Subsidiaries from making required payments of fees and regularly scheduled payments of
interest on any Indebtedness incurred pursuant to Section 7.02(j) (provided that the payment of
such fees and interest with respect to subordinated Indebtedness shall be subject to the
subordination provisions governing such Indebtedness), or (b) amend, modify or otherwise change, or
consent or agree to any amendment, modification, waiver or other change, to any of the terms of any
Indebtedness incurred pursuant to Section 7.02(j) which would reduce the maturity or require any
scheduled principal payments or prepayments or any mandatory prepayment, redemption or repurchase
provisions or sinking fund obligations (except customary ones, including in the context of asset
sales, casualty events or a change of control) to be made on a date prior to the date that is 90
days following the later of the Term Loan Maturity Date and the latest maturity date of any
Incremental Term Loans.

 

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Section 7.09. Limitation on Transactions with Affiliates. Enter into any transaction,
including, without limitation, any purchase, sale, lease or exchange of Property, the rendering of
any service or the payment of any management, advisory or similar fees, with any Affiliate (other
than (w) transactions between or among Loan Parties, (x) transactions between or among Subsidiaries
that are not Loan Parties, (y) transactions between and among Loan Parties and their Subsidiaries
upon terms no less favorable, taken as a whole, to the relevant Loan Party than it would obtain in
comparable arm’s length transactions with a Person that is not an Affiliate and (z) transactions
between and among Loan Parties and their Subsidiaries that are not in the aggregate material to
such Loan Parties) unless such transaction is (a) a Restricted Payment permitted under Section
7.06, (b) an Investment permitted under Section 7.07 or (c)(i) otherwise permitted under this
Agreement and (ii) upon fair and reasonable terms no less favorable to the Borrower or such
Subsidiary, as the case may be, than it would obtain in a comparable arm’s length transaction with
a Person that is not an Affiliate; provided that, for the avoidance of doubt, this Section 7.09
shall not prohibit any transaction with an Affiliate that, as such, has been expressly approved by
either a majority of the Company’s independent directors or a committee of the Company’s directors
consisting solely of independent directors, in each case in accordance with such independent
directors’ fiduciary duties in their capacity as such and upon advice from independent counsel.

Section 7.10. Limitation on Sales and Leasebacks. Enter into any arrangement with any
Person providing for the leasing by the Company or any Subsidiary of real or personal property
which has been or is to be sold or transferred by the Company or such Subsidiary to such Person or
to any other Person to whom funds have been or are to be advanced by such Person on the security of
such property or rental obligations of the Company or such Subsidiary.

Section 7.11. Limitation on Changes in Fiscal Periods. Permit the fiscal year of the
Company to end on a day other than January 31 or change the Company’s method of determining fiscal
quarters.

Section 7.12. Limitation on Negative Pledge Clauses. Enter into or suffer to exist or
become effective any agreement that prohibits or limits the ability of any Loan Party to create,
incur, assume or suffer to exist any Lien upon any of its material Property or revenues, whether
now owned or hereafter acquired, to secure the Obligations or, in the case of any Subsidiary
Guarantor, its obligations under the Guarantee and Collateral Agreement or other Security Document,
other than (a) this Agreement and the other Loan Documents and (b) any agreements governing any
purchase money Liens (or any Permitted Refinancing in respect thereof), Capital Lease Obligations
or Permitted Acquisition Indebtedness otherwise permitted hereby (in which case, any prohibition or
limitation shall only be effective against the assets financed thereby and in the case of any
Permitted Refinancing of purchase money Indebtedness or Permitted Acquisition Indebtedness, shall
be no more restrictive, taken as a whole, than that in the relevant refinanced agreement).

 

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Section 7.13. Limitation on Restrictions on Subsidiary Distributions. Enter into or suffer
to exist or become effective any consensual contractual encumbrance or restriction on the ability
of any Subsidiary to (a) make Restricted Payments in respect of any Capital Stock of such
Subsidiary held by, or pay any Indebtedness owed to, the Company or any Subsidiary Guarantor,
(b) make Investments in the Company or any Subsidiary Guarantor or (c) transfer any of its
assets to the Company or any Subsidiary Guarantor, except for such encumbrances or restrictions
existing under or by reason of (i) any restrictions existing under the Loan Documents and (ii) any
restrictions with respect to a Subsidiary imposed pursuant to an agreement that has been entered
into in connection with the Disposition of all or substantially all of the Capital Stock or assets
of such Subsidiary, provided such Disposition is permitted hereunder; provided that this Section
7.13 shall not apply to (x) encumbrances or restrictions arising by reason of customary
non-assignment or no-subletting clauses in leases or other contracts entered into in the ordinary
course of business and consistent with past practices or (y) encumbrances or restrictions in
agreements governing any purchase money Liens (or any Permitted Refinancing in respect thereof),
Capital Lease Obligations or Permitted Acquisition Indebtedness otherwise permitted hereby (in
which case, any prohibition or limitation shall only be effective against the assets financed
thereby and in the case of any Permitted Refinancing of purchase money Indebtedness or Permitted
Acquisition Indebtedness, shall be no more restrictive than that in the relevant refinanced
agreement).

Section 7.14. Limitation on Lines of Business. Enter into any business, either directly or
through any Subsidiary, except for those businesses in which the Company and its Subsidiaries are
engaged on the date of this Agreement or that are reasonably related thereto.

Section 7.15. Limitation on Hedge Agreements. Enter into any Hedge Agreement other than
Hedge Agreements entered into in the ordinary course of business, and not for speculative purposes.

ARTICLE 8

Events of Default

If any of the following events shall occur and be continuing:

(a) any Borrower shall fail to pay any principal of any Loan or Reimbursement Obligation when
due in accordance with the terms hereof; or any Borrower shall fail to pay any interest on any Loan
or Reimbursement Obligation, or any other amount payable hereunder or under any other Loan
Document, within five days after any such interest or other amount becomes due in accordance with
the terms hereof or thereof; or

(b) any representation or warranty made or deemed made by any Loan Party herein or in any
other Loan Document or that is contained in any certificate, document or financial or other
statement furnished by it at any time under or in connection with this Agreement or any such other
Loan Document shall prove to have been inaccurate in any material respect on or as of the date made
or deemed made; or

(c) any Loan Party shall default in the observance or performance of any agreement contained
in clause (i) or (ii) of Section 6.04(a) (with respect to any Borrower only), Section 6.07(a) or
Article 7, or in Article 5 of the Guarantee and Collateral Agreement or corresponding provisions in
any Security Document to which a Foreign Subsidiary Guarantor is party; or

 

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(d) any Loan Party shall default in the observance or performance of any other agreement
contained in this Agreement or any other Loan Document (other than as provided in paragraphs (a)
through (c) of this Section), and such default shall continue unremedied for a period of 30 days
after the earlier of the Company’s knowledge thereof and written notice thereof to the Company from
the Administrative Agent; or

(e) the Company or any of its Subsidiaries shall (i) default in making any payment of any
principal of any Indebtedness (including, without limitation, any Guarantee Obligation with respect
to principal of any Indebtedness, but excluding the Loans and Reimbursement Obligations) on the
scheduled or original due date with respect thereto; or (ii) default in making any payment of any
interest on any such Indebtedness beyond the period of grace, if any, provided in the instrument or
agreement under which such Indebtedness was created; or (iii) default in the observance or
performance of any other agreement or condition relating to any such Indebtedness or contained in
any instrument or agreement evidencing, securing or relating thereto, or any other event shall
occur or condition exist, the effect of which default or other event or condition is to cause, or
to permit the holder or beneficiary of such Indebtedness (or a trustee or agent on behalf of such
holder or beneficiary) to cause, with the giving of notice if required, such Indebtedness to become
due prior to its stated maturity or to become subject to a mandatory offer to purchase by the
obligor thereunder or (in the case of any such Indebtedness constituting a Guarantee Obligation) to
become payable; provided, that a default, event or condition described in clause (i), (ii) or (iii)
of this paragraph (e) shall not at any time constitute an Event of Default unless, at such time,
one or more defaults, events or conditions of the type described in clauses (i), (ii) and (iii) of
this paragraph (e) shall have occurred and be continuing with respect to Indebtedness the
outstanding principal amount of which exceeds in the aggregate the Threshold Amount; or

(f) (i) any Borrower or any of its Significant Subsidiaries shall commence any case,
proceeding or other action (A) under any existing or future law of any jurisdiction, domestic or
foreign, relating to bankruptcy, insolvency, reorganization or relief of debtors, seeking to have
an order for relief entered with respect to it, or seeking to adjudicate it a bankrupt or
insolvent, or seeking reorganization, arrangement, adjustment, winding-up, liquidation,
dissolution, composition or other relief with respect to it or its debts, or (B) seeking
appointment of a receiver, trustee, custodian, conservator or other similar official for it or for
all or any substantial part of its assets, or any Borrower or any of its Significant Subsidiaries
shall make a general assignment for the benefit of its creditors; or (ii) there shall be commenced
against any Borrower or any of its Subsidiaries any case, proceeding or other action of a nature
referred to in clause (i) above that (A) results in the entry of an order for relief or order or
decree approving any such adjudication or appointment or (B) remains undismissed, undischarged or
unbonded for a period of 60 consecutive days; or (iii) there shall be commenced against any
Borrower or any of its Significant Subsidiaries any case, proceeding or other action seeking
issuance of a warrant of attachment, execution, distraint or similar process against all or any
substantial part of its assets that results in the entry of an order for any such relief that shall
not have been vacated, discharged, or stayed or bonded pending appeal within 60 days from the entry
thereof; or (iv) any Borrower or any of its Significant Subsidiaries shall take any material action
in furtherance of, or indicating its consent to, approval of, or acquiescence in, any of the acts
set forth in clause (i), (ii), or (iii) above; or (v) any Borrower or any of its Significant
Subsidiaries shall generally
not, or shall be unable to, or shall admit in writing its inability to, pay its debts as they
become due; or

 

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(g) (i) any Person shall engage in any non-exempt “prohibited transaction” (as defined in
Section 406 of ERISA or Section 4975 of the Code) involving any Plan, (ii) any ERISA Event, whether
or not waived, shall exist with respect to any Plan, or any Lien in favor of the PBGC or a Plan
shall arise on the assets of the Company or any Commonly Controlled Entity, (iii) a Reportable
Event shall occur with respect to, or proceedings under Title IV of ERISA shall commence to have a
trustee appointed under Title IV of ERISA, or a trustee shall be appointed, to administer or to
terminate, any Single Employer Plan, which Reportable Event or commencement of proceedings or
appointment of a trustee is likely to result in the termination of such Plan for purposes of Title
IV of ERISA, (iv) any Single Employer Plan shall terminate for purposes of Title IV of ERISA, (v)
the Company or any Commonly Controlled Entity shall, or in the reasonable opinion of the Required
Lenders shall be likely to, incur any liability in connection with a withdrawal from, or the
Insolvency or Reorganization of, a Multiemployer Plan or (vi) any other event or condition shall
occur or exist with respect to a Plan; and in each case in clauses (i) through (vi) above, such
event or condition, together with all other such events or conditions, if any, could reasonably be
expected to have a Material Adverse Effect; or

(h) one or more judgments or decrees shall be entered against the Company or any of its
Subsidiaries involving for the Company and its Subsidiaries taken as a whole a liability (not paid
or covered by insurance) equal to or greater than the Threshold Amount, and all such judgments or
decrees shall not have been vacated, discharged, stayed or bonded pending appeal within 60 days
from the entry thereof; or

(i) any of the Security Documents shall cease, for any reason (other than by reason of the
release thereof pursuant to Section 10.16), to be in full force and effect, or any Loan Party or
any controlled Affiliate of the Company shall so assert, or any Lien created or purported to be
created by any of the Security Documents shall cease to be enforceable and of the same effect and
priority purported to be created thereby with respect to Collateral with an aggregate fair market
value in excess of $5,000,000; or

(j) any guarantee contained in Section 2 of the Guarantee and Collateral Agreement or the
corresponding provision in any Security Document to which a Foreign Subsidiary Guarantor is a party
shall cease, for any reason (other than by reason of the release thereof pursuant to Section
10.16), to be in full force and effect or any Loan Party or any controlled Affiliate of the Company
shall so assert; or

 

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(k) any Change of Control shall occur;

then, and in any such event, (A) if such event is an Event of Default specified in paragraph (f)
above with respect to any Borrower, the Commitments shall automatically and immediately terminate
and the Loans hereunder (with accrued interest thereon) and all other amounts owing or accrued
under this Agreement and the other Loan Documents (including, without limitation, all amounts of
L/C Obligations, whether or not the beneficiaries of the then outstanding Letters of Credit shall
have presented the documents required thereunder) shall automatically and
immediately become due and payable, without presentment, demand, protest or any other notice of any
kind, all of which are hereby expressly waived by the Borrowers, anything contained herein or in
any other Loan Document to the contrary notwithstanding, and (B) if such event is any other Event
of Default, either or both of the following actions may be taken: (i) with the consent of the
Majority Revolving Credit Facility Lenders, the Administrative Agent may, or upon the request of
the Majority Revolving Credit Facility Lenders, the Administrative Agent shall, by notice to the
Company declare the Revolving Credit Commitments to be terminated forthwith, whereupon the
Revolving Credit Commitments shall immediately terminate; and (ii) with the consent of the Required
Lenders, the Administrative Agent may, or upon the request of the Required Lenders, the
Administrative Agent shall, by notice to the Company, declare the Loans hereunder (with accrued
interest thereon) and all other amounts accrued or owing under this Agreement and the other Loan
Documents (including, without limitation, all amounts of L/C Obligations, whether or not the
beneficiaries of the then outstanding Letters of Credit shall have presented the documents required
thereunder) to be due and payable forthwith, whereupon the same shall immediately become due and
payable, without presentment, demand, protest or any other notice of any kind, all of which are
hereby expressly waived by the Borrowers, anything contained herein or in any other Loan Document
to the contrary notwithstanding. In the case of all Letters of Credit with respect to which
presentment for honor shall not have occurred at the time of an acceleration pursuant to this
paragraph, the Borrowers shall at such time deposit in a cash collateral account opened by the
Administrative Agent an amount equal to the aggregate then undrawn and unexpired face amount of
such Letters of Credit. Amounts held in such cash collateral account shall be applied by the
Administrative Agent to the payment of drafts drawn under such Letters of Credit, and the unused
portion thereof after all such Letters of Credit shall have expired or been fully drawn upon, if
any, shall be applied to repay other obligations of the Borrowers hereunder and under the other
Loan Documents. After all such Letters of Credit shall have expired or been fully drawn upon, all
Reimbursement Obligations shall have been satisfied and all other Obligations of the Borrowers
hereunder and under the other Loan Documents shall have been paid in full, the balance, if any, in
such cash collateral account shall be returned to the Company (or such other Person as may be
lawfully entitled thereto).

ARTICLE 9

The Administrative Agent and the Collateral Agent

Each Lender and each Issuing Lender hereby irrevocably appoints the Administrative Agent and
the Collateral Agent (for purposes of this Article 9, the Administrative Agent and the Collateral
Agent are referred to collectively as the “Agents”) as its agents and authorizes the Agents to take
such actions on its behalf and to exercise such powers as are delegated to such Agent by the terms
of the Loan Documents, together with such actions and powers as are reasonably incidental thereto.
Without limiting the generality of the foregoing, the Agents are hereby expressly authorized to (i)
execute any and all documents (including releases) with respect to the Collateral and the rights of
the Secured Parties with respect thereto, as contemplated by and in accordance with the provisions
of this Agreement and the Security Documents and (ii) negotiate, enforce or settle any claim,
action or proceeding affecting the Lenders in their capacity as such, at the direction of the
Required Lenders, which negotiation, enforcement or settlement will be binding upon each Lender.

 

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The institution serving as the Administrative Agent and/or the Collateral Agent hereunder
shall have the same rights and powers in its capacity as a Lender as any other Lender and may
exercise the same as though it were not an Agent, and such bank and its Affiliates may accept
deposits from, lend money to and generally engage in any kind of business with the Company or any
Subsidiary or other Affiliate thereof as if it were not an Agent hereunder.

Neither Agent shall have any duties or obligations except those expressly set forth in the
Loan Documents. Without limiting the generality of the foregoing, (a) neither Agent shall be
subject to any fiduciary or other implied duties, regardless of whether a Default or Event of
Default has occurred and is continuing, (b) neither Agent shall have any duty to take any
discretionary action or exercise any discretionary powers, except discretionary rights and powers
expressly contemplated hereby that such Agent is instructed in writing to exercise by the Required
Lenders (or such other number or percentage of the Lenders as shall be necessary under the
circumstances as provided in Section 10.01), and (c) except as expressly set forth in the Loan
Documents, neither Agent shall have any duty to disclose, nor shall it be liable for the failure to
disclose, any information relating to the Company or any of the Subsidiaries that is communicated
to or obtained by the bank serving as Administrative Agent and/or Collateral Agent or any of its
Affiliates in any capacity. As between the Agents and the Lenders, neither Agent shall be liable
to the Lenders for any action taken or not taken by it with the consent or at the request of the
Required Lenders (or such other number or percentage of the Lenders as shall be necessary under the
circumstances as provided in Section 10.01) or in the absence of its own gross negligence or
willful misconduct. Neither Agent shall be deemed to have knowledge of any Default or Event of
Default unless and until written notice thereof is given to such Agent by the Company or a Lender,
and neither Agent shall be responsible for or have any duty to ascertain or inquire into (i) any
statement, warranty or representation made in or in connection with any Loan Document, (ii) the
contents of any certificate, report or other document delivered thereunder or in connection
therewith, (iii) the performance or observance of any of the covenants, agreements or other terms
or conditions set forth in any Loan Document, (iv) the validity, enforceability, effectiveness or
genuineness of any Loan Document or any other agreement, instrument or document, or (v) the
satisfaction of any condition set forth in Article 5 or elsewhere in any Loan Document, other than
to confirm receipt of items expressly required to be delivered to such Agent.

Each Agent shall be entitled to rely upon, and shall not incur any liability to the Lenders
for relying upon, any notice, request, certificate, consent, statement, instrument, document or
other writing believed by it to be genuine and to have been signed or sent by the proper Person.
Each Agent may also rely upon any statement made to it orally or by telephone and believed by it to
have been made by the proper Person, and shall not incur any liability to the Lenders for relying
thereon. Each Agent may consult with legal counsel (who may be counsel for the Company),
independent accountants and other experts selected by it, and shall not be liable to the Lenders
for any action taken or not taken in good faith by it in accordance with the advice of any such
counsel, accountants or experts.

Each Agent may perform any and all its duties and exercise its rights and powers by or through
any one or more sub-agents appointed by it. Each Agent and any such sub-agent may perform any and
all its duties and exercise its rights and powers by or through their respective
Related Parties. The exculpatory provisions of the preceding paragraphs shall apply to any
such sub-agent and to the Related Parties of each Agent and any such sub-agent, and shall apply to
their respective activities in connection with the syndication of the Facilities as well as
activities as Agent.

 

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Subject to the appointment and acceptance of a successor Agent as provided below, either Agent
may resign at any time by notifying the Lenders, the Issuing Lenders and the Company. Upon any such
resignation, the Required Lenders shall have the right subject to the prior written approval of the
Company (which approval shall not be unreasonably withheld, delayed or conditioned and shall not be
required upon the occurrence and continuance of an Event of Default), to appoint a successor. If no
successor Agent shall have been so appointed by the Required Lenders with, absent the occurrence
and continuance of an Event of Default, the consent of the Company, and shall have accepted such
appointment within 30 days after the retiring Agent gives notice of its resignation, then the
retiring Agent may, on behalf of the Lenders and the Issuing Lenders, appoint a successor Agent
which shall be a bank with an office in New York, New York, or an Affiliate of any such bank
capable of performing the duties of the Administrative Agent or Collateral Agent, as the case may
be. If no successor Agent has been appointed pursuant to the immediately preceding sentence by the
30th day after the date such notice of resignation was given by such Agent, such Agent’s
resignation shall become effective and the Required Lenders shall thereafter perform all the duties
of such Agent hereunder and/or under any other Loan Document until such time, if any, as the
Required Lenders (subject to the prior written approval of the Company to the extent such approval
would have been required under the second sentence of this paragraph) appoint a successor
Administrative Agent and/or Collateral Agent, as the case may be. Any such resignation by such
Agent hereunder shall also constitute, to the extent applicable, its resignation as an Issuing
Lender, in which case such resigning Agent (x) shall not be required to issue any further Letters
of Credit and (y) shall maintain all of its rights as Issuing Lender with respect to any Letters of
Credit issued by it prior to the date of such resignation. Upon the acceptance of its appointment
as Agent hereunder by a successor, such successor shall succeed to and become vested with all the
rights, powers, privileges and duties of the retiring Agent, and the retiring Agent shall be
discharged from its duties and obligations hereunder. The fees payable by the Company to a
successor Agent shall be the same as those payable to its predecessor unless otherwise agreed
between the Company and such successor. After an Agent’s resignation hereunder, the provisions of
this Article and Section 10.05 shall continue in effect for the benefit of such retiring Agent, its
sub-agents and their respective Related Parties in respect of any actions taken or omitted to be
taken by any of them while acting as Agent.

Each Lender acknowledges that it has, independently and without reliance upon the Agents or
any other Lender and based on such documents and information as it has deemed appropriate, made its
own credit analysis and decision to enter into this Agreement. Each Lender also acknowledges that
it will, independently and without reliance upon the Agents or any other Lender and based on such
documents and information as it shall from time to time deem appropriate, continue to make its own
decisions in taking or not taking action under or based upon this Agreement or any other Loan
Document, any related agreement or any document furnished hereunder or thereunder.

 

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Notwithstanding any other provision of this Agreement or any provision of any other Loan
Document, each of the Joint Lead Arrangers and the Joint Bookrunners, the Syndication Agent and the
Co-Documentation Agents are named as such for recognition purposes only, and in their respective
capacities as such shall have no duties, responsibilities or liabilities with respect to this
Agreement or any other Loan Document; it being understood and agreed that each of the Joint Lead
Arrangers and the Joint Bookrunners, the Syndication Agent and the Co-Documentation Agents shall be
entitled to all indemnification and reimbursement rights in favor of the Agents provided herein and
in the other Loan Documents. Without limitation of the foregoing, neither the Joint Lead
Arrangers, the Joint Bookrunners, the Syndication Agent nor the Co-Documentation Agents in their
respective capacities as such shall, by reason of this Agreement or any other Loan Document, have
any fiduciary relationship in respect of any Lender, Loan Party or any other Person.

If at any time any Lender serving as an Agent becomes a Defaulting Lender, or an Affiliate of
a Defaulting Lender is serving as an Agent, and such Defaulting Lender fails to cure all defaults
that caused it to become a Defaulting Lender, and cease being a Defaulting Lender or an Affiliate
of a Defaulting Lender, within ten Business Days from the date it became a Defaulting Lender, then
the Required Lenders may, but shall not be required to, direct such Agent to resign as Agent
(including, without limitation, any functions and duties as Administrative Agent, Collateral Agent
and/or as Issuing Lender, as the case may be), and upon the direction of the Required Lenders, such
Agent shall be required to so resign, in accordance with the sixth paragraph of this Article 9.

ARTICLE 10

Miscellaneous

Section 10.01. Amendments and Waivers. Neither this Agreement or any other Loan Document,
nor any terms hereof or thereof, may be amended, supplemented or modified except in accordance with
the provisions of this Section 10.01. The Required Lenders and each Loan Party party to the
relevant Loan Document may, or (with the written consent of the Required Lenders) the
Administrative Agent or the Collateral Agent, as the case may be, and each Loan Party party to the
relevant Loan Document may, from time to time, (a) enter into written amendments, supplements or
modifications hereto and to the other Loan Documents (including amendments and restatements hereof
or thereof) for the purpose of adding any provisions to this Agreement or the other Loan Documents
or changing in any manner the rights of the Lenders or of the Loan Parties hereunder or thereunder
or (b) waive, on such terms and conditions as may be specified in the instrument of waiver, any of
the requirements of this Agreement or the other Loan Documents or any Default or Event of Default
and its consequences; provided, however, that no such waiver and no such amendment, supplement or
modification shall:

(i) forgive the principal amount or extend the final scheduled date of maturity of any
Loan or Reimbursement Obligation, extend the scheduled date of any amortization payment in
respect of any Term Loan, reduce the stated rate of any interest or fee payable under this
Agreement (except (x) in connection with the waiver of applicability of any post-default
increase in interest rates (which waiver shall be effective with the consent of the Majority
Facility Lenders of each adversely affected Facility) and (y) that any
amendment or modification of defined terms used in the financial covenants in this
Agreement shall not constitute a reduction in the rate of interest or fees for purposes of
this clause (i)) or extend the scheduled date of any payment thereof, or increase the amount
or extend the expiration date of any Commitment of any Lender, in each case without the
consent of each Lender directly affected thereby;

 

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(ii) amend, modify or waive any provision of this Section 10.01 or reduce any
percentage specified in the definition of Required Lenders or Required Prepayment Lenders,
release all or substantially all of the Collateral or release all or substantially all of
the Subsidiary Guarantors from their guarantee obligations under the Guarantee and
Collateral Agreement, in each case without the consent of each Lender;

(iii) amend, modify or waive Section 10.06(a) as it relates to the assignment or
transfer by any Borrower of any of its rights and obligations under this Agreement and the
other Loan Documents without the consent of each Lender, the Administrative Agent and each
Issuing Lender;

(iv) amend, modify or waive any condition precedent to any extension of credit under
the Revolving Credit Facility set forth in Section 5.02 (including, without limitation, the
waiver of an existing Default or Event of Default required to be waived in order for such
extension of credit to be made) without the consent of the Majority Revolving Credit
Facility Lenders;

(v) reduce the percentage specified in the definition of Majority Facility Lenders with
respect to any Facility without the consent of all of the Lenders under such Facility;

(vi) amend, modify or waive any provision of Article 9, or any other provision directly
affecting the rights, duties or obligations of the Administrative Agent or the Collateral
Agent, as the case may be, without the consent of such Agent directly affected thereby;

(vii) amend, modify or waive the pro rata requirements of clauses (a), (b) or (c) of
Section 2.16 without the consent of each Lender directly affected thereby;

(viii) amend, modify or waive any provision of Article 3 or any other provision
directly affecting the rights, duties or obligations of any Issuing Lender without the
consent of each Issuing Lender directly affected thereby;

(ix) impose restrictions on assignments and participations that are more restrictive
than, or additional to, those set forth in Section 10.06;

(x) change the provisions of any Loan Document in a manner that by its terms directly
and adversely affects the rights in respect of payments due to Lenders holding Loans of one
Facility differently from the rights of Lenders holding Loans of any other Facility without
the prior written consent of Lenders holding a majority in interest of the outstanding Loans
and unused Commitments of each adversely affected Facility; or

 

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(xi) modify the protections afforded to an SPC pursuant to the provisions of Section
10.06(i) without the written consent of such SPC.

Any such waiver and any such amendment, supplement or modification shall apply equally to each of
the Lenders and shall be binding upon the Loan Parties, the Lenders, the Agents and all future
holders of the Loans. In the case of any waiver, the Loan Parties, the Lenders and the Agents
shall be restored to their former position and rights hereunder and under the other Loan Documents,
and any Default or Event of Default waived shall be deemed to be cured and not continuing; but no
such waiver shall extend to any subsequent or other Default or Event of Default, or impair any
right consequent thereon. Any such waiver, amendment, supplement or modification shall be effected
by a written instrument signed by the parties required to sign pursuant to the foregoing provisions
of this Section; provided, that delivery of an executed signature page of any such instrument by
facsimile or electronic transmission (e.g. .PDF or .TIF email file) shall be effective as delivery
of a manually executed counterpart thereof.

Notwithstanding anything to the contrary herein, no Defaulting Lender shall have any right to
approve or disapprove any amendment, waiver or consent hereunder (and any amendment, waiver or
consent which by its terms requires the consent of all Lenders or each affected Lender may be
effected with the consent of the applicable Lenders other than Defaulting Lenders), except that (x)
the Commitment of any Defaulting Lender may not be increased or extended without the consent of
such Lender and (y) any waiver, amendment or modification requiring the consent of all Lenders or
each affected Lender that by its terms affects any Defaulting Lender more adversely than other
affected Lenders shall require the consent of such Defaulting Lender.

For the avoidance of doubt, this Agreement and any other Loan Document may be amended (or
amended and restated) with the written consent of the Required Lenders, the Administrative Agent
and each Loan Party to each relevant Loan Document (x) to add one or more additional credit
facilities to this Agreement and to permit the extensions of credit from time to time outstanding
thereunder and the accrued interest and fees in respect thereof (collectively, the “Additional
Extensions of Credit”) to share ratably in the benefits of this Agreement and the other Loan
Documents with the Term Loans and Revolving Extensions of Credit and the accrued interest and fees
in respect thereof, (y) to include appropriately the Lenders holding such credit facilities in any
determination of the Required Lenders, Required Prepayment Lenders, Majority Facility Lenders and
Majority Revolving Credit Facility Lenders and (z) to permit any such additional credit facilities
which are term facilities to share ratably with the Term Loans in the application of prepayments
and to permit any such credit facilities which are revolving credit facilities to share ratably
with the Revolving Credit Facility in the application of prepayments and commitment reductions;
provided that no such consent of the Required Lenders shall be required to make any changes
contemplated by Section 2.22.

 

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In addition, notwithstanding the foregoing, this Agreement may be amended with the written
consent of the Administrative Agent, the Company and the Lenders providing the relevant Replacement
Term Loans to permit the refinancing or modification of all outstanding Term Loans (“Refinanced
Term Loans”) with a replacement term loan tranche hereunder (“Replacement Term Loans”), provided
that (a) the aggregate principal amount of such
Replacement Term Loans shall not exceed the aggregate principal amount of such Refinanced Term
Loans, (b) the Applicable Margin for such Replacement Term Loans shall not be higher than the
Applicable Margin for such Refinanced Term Loans, (c) the weighted average life to maturity of such
Replacement Term Loans shall not be shorter than the weighted average life to maturity of such
Refinanced Term Loans at the time of such refinancing (except to the extent of nominal amortization
for periods where amortization has been eliminated as a result of prepayment of the Refinanced Term
Loans) and (d) all other terms applicable to such Replacement Term Loans shall be substantially
identical to, or, taken as a whole, less favorable to the Lenders providing such Replacement Term
Loans than, those applicable to such Refinanced Term Loans, except to the extent necessary to
provide for covenants and other terms applicable to any period after the latest final maturity of
the Term Loans in effect immediately prior to such refinancing.

If the Administrative Agent and the Company shall have jointly identified an obvious error or
any error or omission of a technical or immaterial nature in any provision of the Loan Documents,
then the Administrative Agent and the Company shall be permitted to amend such provision and such
amendment shall become effective without any further action or consent of any other party to any
Loan Document if the same is not objected to in writing by the Required Lenders within five
Business Days after notice thereof.

Notwithstanding anything herein to the contrary, the Company and the Administrative Agent may,
without the input or consent of any other Lender, effect such amendments to this Agreement and the
other Loan Documents as may be necessary or appropriate in the opinion of the Administrative Agent
to effect the provisions of Section 2.22 or Section 2.23.

Section 10.02. Notices. All notices, requests and demands to or upon the respective parties
hereto to be effective shall be in writing (including by telecopy), and, unless otherwise expressly
provided herein, shall be deemed to have been duly given or made when delivered, or three Business
Days after being deposited in the mail, postage prepaid, or, in the case of delivery by hand,
overnight courier service or telecopy notice, when received, addressed (a) in the case of any
Borrower and the Administrative Agent, as follows, (b) in the case of the Lenders and the other
Agents, as set forth in an Administrative Questionnaire delivered to the Administrative Agent or,
in the case of a Lender which becomes a party to this Agreement pursuant to an Assignment and
Acceptance, in such Assignment and Acceptance or (c) in the case of any party, to such other
address as such party may hereafter notify to the other parties hereto:

	 	 	 
	The Borrowers:

	 	Verint Systems Inc.
	 

	 	330 South Service Road
	 

	 	Melville, New York 11747
	 

	 	Attention: Chief Financial Officer
	 

	 	Telecopy: 631-962-9623
	 

	 	Telephone: 631-962-9846 (Chief Financial Officer)

 

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	With a copy to:

	 	Verint Systems Inc.
	 

	 	330 South Service Road
	 

	 	Melville, New York 11747
	 

	 	Attention: Chief Legal Officer
	 

	 	Telecopy: 631-962-9623
	 

	 	Telephone: 631-962-9462 (Chief Legal Officer)
	 
	 	 
	And a further copy to:

	 	Jones Day
	 

	 	222 E. 41st Street
	 

	 	New York, New York 10017
	 

	 	Attention: Charles N. Bensinger III
	 

	 	Telecopy: 212-755-7306
	 

	 	Telephone: 212-326-3797
	 
	 	 
	The Administrative Agent:

	 	Credit Suisse
	 

	 	One Madison Avenue
	 

	 	New York, New York 10010
	 

	 	Attention: Agency Manager
	 

	 	Telecopy: 212-322-2291
	 

	 	Email: agency.loanops@credit-suisse.com
	 
	 	 
	Issuing Lender:

	 	As notified by such Issuing Lender to the
	 

	 	Administrative Agent and the Company

; provided that any notice, request or demand to or upon the any Agent, any Issuing Lender or any
Lender shall not be effective until received.

The Company hereby agrees, unless directed otherwise by the Administrative Agent or unless the
electronic mail address referred to below has not been provided by the Administrative Agent to the
Company, that it will, or will cause its Subsidiaries to, provide to the Administrative Agent all
information, documents and other materials that it is obligated to furnish to the Administrative
Agent pursuant to the Loan Documents or to the Lenders under Article 6 including all notices,
requests, financial statements, financial and other reports, certificates and other information
materials, but excluding any such communication that (i) is or relates to a Borrowing Notice, a
notice pursuant to Section 2.11 or a notice requesting the issuance, amendment, extension or
renewal of a Letter of Credit pursuant to Article 3, (ii) relates to the payment of any principal
or other amount due under this Agreement prior to the scheduled date therefor, (iii) provides
notice of any Default or Event of Default under this Agreement or any other Loan Document or (iv)
is required to be delivered to satisfy any condition precedent to the effectiveness of this
Agreement and/or any Borrowing or other extension of credit hereunder (all such non-excluded
communications being referred to herein collectively as “Communications”), by transmitting the
Communications in an electronic/soft medium that is properly identified in a format acceptable to
the Administrative Agent to an electronic mail address as directed by the Administrative Agent. In
addition, the Company agrees, and agrees to cause its Subsidiaries, to continue to provide the
Communications to the Administrative Agent or the Lenders, as the case may be, in the manner
specified in the Loan Documents but only to the extent requested by the Administrative Agent.

 

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The Company hereby acknowledges that (a) the Administrative Agent will make available to the
Lenders and the Issuing Lender materials and/or information provided by or on behalf of the Company
hereunder (collectively, the “Company Materials”) by posting the Company Materials on Intralinks or
another similar electronic system (the “Platform”) and (b) certain of the Lenders may be
“public-side” Lenders (i.e., Lenders that do not wish to receive material non-public information
with respect to the Company or its securities) (each, a “Public Lender”). The Company hereby agrees
that (w) all Company Materials that are to be made available to Public Lenders shall be clearly and
conspicuously marked “PUBLIC” which, at a minimum, shall mean that the word “PUBLIC” shall appear
prominently on the first page thereof; (x) by marking Company Materials “PUBLIC,” the Company shall
be deemed to have authorized the Administrative Agent and the Lenders to treat such Company
Materials as not containing any material non-public information with respect to the Company or its
securities for purposes of United States federal and state securities laws (provided, however, that
for the avoidance of doubt, to the extent such Company Materials constitute Information, they shall
be subject to the provisions of Section 10.15); (y) all Company Materials marked “PUBLIC” are
permitted to be made available through a portion of the Platform designated as “Public Investor;”
and (z) the Administrative Agent shall be entitled to treat any Company Materials that are not
marked “PUBLIC” as being suitable only for posting on a portion of the Platform not marked as
“Public Investor.” Notwithstanding the foregoing, the following Company Materials shall be marked
“PUBLIC”, unless the Company notifies the Administrative Agent promptly that any such document
contains material non-public information: (1) the Loan Documents and (2) notification of effective
changes in the terms of the Facilities.

Each Public Lender agrees to cause at least one individual at or on behalf of such Public
Lender to at all times have selected the “Private Side Information” or similar designation on the
content declaration screen of the Platform in order to enable such Public Lender or its delegate,
in accordance with such Public Lender’s compliance procedures and applicable law, including United
States Federal and state securities laws, to make reference to Communications that are not made
available through the “Public Side Information” portion of the Platform and that may contain
material non-public information with respect to the Company or its securities for purposes of
United States Federal or state securities laws.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE”. NEITHER THE ADMINISTRATIVE AGENT NOR ANY
OF ITS RELATED PARTIES WARRANTS THE ACCURACY OR COMPLETENESS OF THE COMMUNICATIONS OR THE ADEQUACY
OF THE PLATFORM AND EACH EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE
COMMUNICATIONS. NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS OR
FREEDOM FROM VIRUSES OR OTHER CODE DEFECTS IS MADE BY THE ADMINISTRATIVE AGENT OR ANY OF ITS
RELATED PARTIES IN CONNECTION WITH THE COMMUNICATIONS OR THE PLATFORM. IN NO EVENT SHALL THE
ADMINISTRATIVE AGENT OR ANY OF ITS RELATED PARTIES HAVE ANY LIABILITY TO ANY LOAN PARTY, ANY LENDER
OR ANY OTHER PERSON FOR DAMAGES OF ANY KIND, WHETHER OR NOT BASED ON STRICT LIABILITY AND INCLUDING
DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSSES OR EXPENSES (WHETHER IN TORT, CONTRACT OR OTHERWISE) ARISING OUT OF ANY LOAN
PARTY’S OR THE ADMINISTRATIVE AGENT’S TRANSMISSION OF COMMUNICATIONS THROUGH THE INTERNET, EXCEPT
TO THE EXTENT THE LIABILITY OF ANY SUCH PERSON IS FOUND IN A FINAL RULING BY A COURT OF COMPETENT
JURISDICTION TO HAVE RESULTED FROM SUCH PERSON’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

 

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The Administrative Agent agrees that the receipt of the Communications by the Administrative
Agent at its e-mail address set forth above shall constitute effective delivery of the
Communications to the Administrative Agent for purposes of the Loan Documents. Each Lender agrees
that receipt of notice to it (as provided in the next sentence) specifying that the Communications
have been posted to the Platform shall constitute effective delivery of the Communications to such
Lender for purposes of the Loan Documents. Each Lender agrees to notify the Administrative Agent
in writing (including by electronic communication) from time to time of such Lender’s e-mail
address to which the foregoing notice may be sent by electronic transmission and that the foregoing
notice may be sent to such e-mail address.

Nothing herein shall prejudice the right of the Administrative Agent or any Lender to give any
notice or other communication pursuant to any Loan Document in any other manner specified in such
Loan Document.

Section 10.03. No Waiver; Cumulative Remedies. No failure to exercise and no delay in
exercising, on the part of any Agent, any Lender or any Issuing Lender, any right, remedy, power or
privilege hereunder or under any other Loan Document shall operate as a waiver thereof; nor shall
any single or partial exercise of any right, remedy, power or privilege hereunder, or any
abandonment or discontinuance of steps to enforce such right, remedy, power or privilege, preclude
any other or further exercise thereof or the exercise of any other right, remedy, power or
privilege. The rights, remedies, powers and privileges provided herein and in any other Loan
Document are cumulative and not exclusive of any rights, remedies, powers and privileges provided
by law. No waiver of any provision of this Agreement or any other Loan Document or consent to any
departure by any Borrower or any other Loan Party therefrom shall in any event be effective unless
the same shall be permitted by Section 10.01, and then such waiver or consent shall be effective
only in the specific instance and for the purpose for which given. No notice or demand on any
Borrower in any case shall entitle any Borrower to any other or further notice or demand in similar
or other circumstances.

Section 10.04. Survival of Agreement. All covenants, agreements, representations and
warranties made by any Borrower herein and in the certificates or other instruments prepared or
delivered in connection with or pursuant to this Agreement or any other Loan Document shall be
considered to have been relied upon by the Lenders and each Issuing Lender and shall survive the
making by the Lenders of the Loans and the issuance of Letters of Credit by the Issuing Lenders,
regardless of any investigation made by the Lenders or the Issuing Lenders or on their behalf, and
shall continue in full force and effect as long as the principal of or any accrued interest on any
Loan or any fee or any other amount payable under this Agreement or any other Loan Document is
outstanding and unpaid or any Letter of Credit is outstanding and so long as the Commitments have
not been terminated. The provisions of Sections 2.17, 2.18, 2.19 and
10.05 shall remain operative and in full force and effect regardless of the expiration of the
term of this Agreement, the consummation of the transactions contemplated hereby, the repayment of
any of the Loans, the expiration of the Commitments, the expiration of any Letter of Credit, the
invalidity or unenforceability of any term or provision of this Agreement or any other Loan
Document, or any investigation made by or on behalf of the Administrative Agent, the Collateral
Agent, any Lender or any Issuing Lender.

 

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Section 10.05. Payment of Expenses; Indemnity.

(a) The Company agrees to pay all reasonable and documented out-of-pocket expenses incurred by
the Administrative Agent, the Collateral Agent, each Issuing Lender and each other Agent in
connection with the syndication of the Facilities (other than fees payable to syndicate members)
and the preparation and administration of this Agreement and the other Loan Documents or in
connection with any amendments, modifications or waivers of the provisions hereof or thereof
(whether or not the transactions hereby or thereby contemplated shall be consummated) or incurred
by the Administrative Agent, the Collateral Agent, each Issuing Lender, each other Agent or any
Lender in connection with the enforcement or preservation of its rights in connection with this
Agreement and the other Loan Documents or in connection with the Loans made or Letters of Credit
issued hereunder, including the reasonable and documented fees, charges and disbursements of Davis
Polk & Wardwell LLP, counsel for the Administrative Agent and the Collateral Agent, and, in
connection with any such enforcement or preservation, the fees, charges and disbursements of any
other counsel for the Administrative Agent, the Collateral Agent, the Issuing Lender, each other
Agent and any Lender; provided that such payment or reimbursement obligation shall be limited to a
single law firm in any jurisdiction (absent an actual conflict of interest).

(b) The Company agrees to indemnify the Administrative Agent, the Collateral Agent, each
Lender, each Issuing Lender and each other Agent and each Related Party of any of the foregoing
Persons (each such Person being called an “Indemnitee”) against, and to hold each Indemnitee
harmless from, any and all losses, claims, damages, liabilities and related expenses, including
reasonable and documented counsel fees, charges and disbursements to the extent incurred by or
asserted against any Indemnitee arising out of, in connection with, or as a result of (i) the
execution or delivery of this Agreement or any other Loan Document or any agreement or instrument
contemplated hereby or thereby, the performance by the parties hereto or thereto of their
respective obligations hereunder or thereunder or the consummation of the transactions contemplated
hereby or thereby (including the syndication of the Facilities), (ii) the use of the proceeds of
the Loans or issuance of Letters of Credit, (iii) any claim, litigation, investigation or
proceeding relating to any of the foregoing, whether or not any Indemnitee is a party thereto (and
regardless of whether such matter is initiated by a third party or by the Company, any other Loan
Party or any of their respective Affiliates), or (iv) any actual or alleged presence or release of
Materials of Environmental Concern on or from any Property currently or formerly owned, occupied or
operated by the Company or any of the Subsidiaries, or any Environmental Liability related in any
way to the Company or its Subsidiaries or any of their respective properties; provided that such
indemnity shall not, as to any Indemnitee, be available with respect to any losses, claims,
damages, liabilities or related expenses to the extent that such losses, claims, damages,
liabilities or related expenses (A) are 

 

102

 

determined by a court of competent jurisdiction by final and nonappealable judgment to have resulted from (1) the bad faith, gross negligence
or willful misconduct of such Indemnitee or (2) disputes arising solely among Indemnitees (other
than any Agent or its Related Parties in its capacity as an Agent hereunder) and that do not
involve any act or omission by the Company or its Subsidiaries or its controlled Affiliates or (B)
arise from any settlement of any proceeding effected without the Company’s written consent (which
consent shall not be unreasonably withheld, delayed or conditioned), but if settled with the
Company’s written consent, or if there is a judgment against an Indemnitee in any such proceeding,
the Company agrees to indemnify and hold harmless each Indemnitee in the manner set forth in this
Section 10.05(b) (provided that the Company’s consent shall not be required to effect any
settlement of any such proceeding if an Event of Default has occurred and is continuing at the time
such settlement is to be effected; provided, further that, if at any time an Indemnitee shall have
requested in accordance with this Agreement that the Company reimburse such Indemnitee for legal or
other expenses in connection with investigating, responding to or defending any proceeding, the
Company shall be liable for any settlement of any proceeding effected without the Company’s written
consent if (x) such settlement is entered into more than 30 days after receipt by the Company of
such request for reimbursement and (y) the Company shall not have reimbursed such Indemnitee in
accordance with such request prior to the date of such settlement). Without limiting the
foregoing, and to the extent permitted by applicable law, the Company agrees not to assert and to
cause its Subsidiaries not to assert, and hereby waives and agrees to cause its Subsidiaries so to
waive, all rights for contribution or any other rights of recovery with respect to all claims,
demands, penalties, fines, liabilities, settlements, damages, costs and expenses of whatever kind
or nature, under or related to Environmental Laws, that any of them might have by statute or
otherwise against the Indemnitee. All amounts due under this Section 10.05 shall be payable
promptly after written demand upon the Company therefor together with a reasonably detailed
invoice. Statements payable by the Company pursuant to this Section 10.05 shall be submitted to
Chief Financial Officer (Telephone No.631-962-9846) (Fax No. 631-962-9623), at the address of the
Company set forth in Section 10.02, or to such other Person or address as may be hereafter
designated by the Company in a notice to the Administrative Agent.

(c) To the extent that the Company fails to pay any amount required to be paid by it to the
Administrative Agent, the Collateral Agent, any Issuing Lender or any other Agent under paragraph
(a) or (b) of this Section 10.05, each Lender severally agrees to pay to the Administrative Agent,
the Collateral Agent, such Issuing Lender or such other Agent, as the case may be, such Lender’s
pro rata share (determined as of the time that the applicable unreimbursed expense or indemnity
payment is sought) of such unpaid amount; provided that the unreimbursed expense or indemnified
loss, claim, damage, liability or related expense, as the case may be, was incurred by or asserted
against the Administrative Agent, the Collateral Agent, such Issuing Lender or such other Agent in
its capacity as such. For purposes hereof, a Lender’s “pro rata share” shall be determined based
upon its share of the Aggregate Exposure at the time (in each case, determined as if no Lender were
a Defaulting Lender).

(d) To the extent permitted by applicable law, none of the parties hereto shall assert, and
each party hereto and each Indemnitee hereby waives, any claim against any other party hereto, on
any theory of liability, for special, indirect, consequential or punitive damages (as opposed to
direct or actual damages) arising out of, in connection with, or as a result of, this
Agreement or any agreement or instrument contemplated hereby, any Loan or Letter of Credit or
the use of the proceeds thereof; provided that the foregoing shall not relieve the Company of its
indemnification obligations set forth in Section 10.05(b) to the extent any Indemnitee is found so
liable.

 

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(e) The provisions of this Section 10.05 shall remain operative and in full force and effect
regardless of the expiration of the term of this Agreement, the consummation of the transactions
contemplated hereby, the repayment of any of the Loans, the expiration of the Commitments, the
expiration of any Letter of Credit, the invalidity or unenforceability of any term or provision of
this Agreement or any other Loan Document, or any investigation made by or on behalf of the
Administrative Agent, the Collateral Agent, any Lender, any Issuing Lender or any other Agent.

Section 10.06. Successors and Assigns; Participations and Assignments. (a) This Agreement
shall be binding upon and inure to the benefit of the Borrowers, the Lenders, the Agents, the
Issuing Lenders, all future holders of the Loans and their respective successors and assigns,
except that no Borrower may assign or transfer any of its rights or obligations under this
Agreement without the prior written consent of the Agents, each Issuing Lender and each Lender
(provided that a Borrower may merge or consolidate with another Borrower in accordance with Section
7.04).

(b) Any Lender may, without the consent of, or notice to, any Borrower or the Administrative
Agent, in accordance with applicable law, at any time sell to one or more banks, financial
institutions or other entities (other than the Company or any of its controlled Affiliates) (each,
a “Participant”) participating interests in any Loan owing to such Lender, any Commitment of such
Lender or any other interest of such Lender hereunder and under the other Loan Documents. In the
event of any such sale by a Lender of a participating interest to a Participant, such Lender’s
obligations under this Agreement to the other parties to this Agreement shall remain unchanged,
such Lender shall remain solely responsible for the performance thereof, such Lender shall remain
the holder of any such Loan for all purposes under this Agreement and the other Loan Documents, and
the Borrowers and the Agents shall continue to deal solely and directly with such Lender in
connection with such Lender’s rights and obligations under this Agreement and the other Loan
Documents. In no event shall any Participant under any such participation have any right to
enforce this agreement or to approve any amendment or waiver of any provision of any Loan Document,
or any consent to any departure by any Loan Party therefrom, except to the extent that such
amendment, waiver or consent would require the consent of all Lenders, all affected Lenders or all
affected Lenders under a particular Facility pursuant to Section 10.01. Each Borrower agrees that
if amounts outstanding under this Agreement and the Loans are due or unpaid, or shall have been
declared or shall have become due and payable upon the occurrence of an Event of Default, each
Participant shall, to the maximum extent permitted by applicable law, be deemed to have the right
of setoff in respect of its participating interest in amounts owing under this Agreement to the
same extent as if the amount of its participating interest were owing directly to it as a Lender
under this Agreement, provided that, in purchasing such participating interest, such Participant
shall be deemed to have agreed to share with the Lenders the proceeds thereof as provided in
Section 10.07

 

104

 

(a) as fully as if such Participant were a Lender hereunder. Each Borrower also agrees that each Participant shall be entitled to the benefits of Sections 2.17, 2.18 and 2.19
with respect to its participation in the Commitments and the Loans outstanding from time to time as
if such Participant were a Lender; provided that, in the case of Section 2.18, such Participant
shall have complied with the requirements of said Section, and provided, further, that no
Participant shall be entitled to receive any greater amount pursuant to any such Section than the
transferor Lender would have been entitled to receive in respect of the amount of the participation
transferred by such transferor Lender to such Participant had no such transfer occurred. Each
Lender that sells a participation shall, acting solely for this purpose as a non-fiduciary agent of
the Borrower, maintain a register on which it enters the name and address of each participant and
the principal amounts (and interest thereon) of each participant’s interest in the Loans or other
Obligations under this Agreement (the “Participant Register”). The entries in the Participant
Register shall be conclusive absent manifest error, and the Borrowers, the Lenders and each Agent
shall treat each Person whose name is recorded in the Participant Register as the owner of such
participation for all purposes of this Agreement, notwithstanding notice to the contrary.

(c) Any Lender (an “Assignor”) may, in accordance with applicable law, at any time and from
time to time assign to one or more Eligible Assignees (an “Assignee”) all or any part of its rights
and obligations under this Agreement, with the written consent of the Administrative Agent, the
Company and, in the case of any assignment of Revolving Credit Commitments, each Issuing Lender (in
each case which shall not be unreasonably withheld, delayed or conditioned and, in the case of the
Company, shall be deemed given if such consent is not received or expressly declined in writing
within five Business Days after request (in accordance with Section 10.02) therefor) pursuant to an
Assignment and Acceptance, substantially in the form of Exhibit D or any other form approved by the
Administrative Agent (an “Assignment and Acceptance”), executed by such Assignee and such Assignor
(and, where the consent of the Company, the Administrative Agent or the Issuing Lender is required
pursuant to the foregoing provisions, by the Company and such other Persons) and delivered to the
Administrative Agent (A) via an electronic settlement system satisfactory to the Administrative
Agent or (B) if previously agreed by the Administrative Agent, manually, for its acceptance and
recording in the Register; provided that no such assignment to an Assignee (other than any Lender
or any Affiliate or Related Fund thereof) shall be in an aggregate principal amount (determined as
of the date of the relevant Assignment and Acceptance or, if “Trade Date” is specified in the
Assignment and Assumption, as of the Trade Date) of less than $1,000,000 (other than in the case of
an assignment of all of a Lender’s interests under this Agreement), unless otherwise agreed by the
Company and the Administrative Agent (each such consent not to be unreasonably withheld or
delayed). Any such assignment need not be ratable as among the Facilities. Upon such execution,
delivery, acceptance and recording, from and after the effective date determined pursuant to such
Assignment and Acceptance, (x) the Assignee thereunder shall be a party hereto and, to the extent
provided in such Assignment and Acceptance, have the rights and obligations of a Lender hereunder
with Commitments and/or Loans as set forth therein, and (y) the Assignor thereunder shall, to the

 

105

 

extent provided in such Assignment and Acceptance, be released from its obligations under this
Agreement (and, in the case of an Assignment and Acceptance covering all of an Assignor’s rights
and obligations under this Agreement, such Assignor shall cease to be a party hereto, except as to
Section 2.17, 2.18 and 10.05 in respect of the period prior to such effective date).
Notwithstanding any provision of this Section 10.06 to the contrary, (I) the consent of the Company
shall not be required for any assignment (x) in the case of any
assignment of Term Loans, to another Lender, an Affiliate of a Lender or a Related Fund of a
Lender and, in the case of any assignment of Revolving Credit Commitments, to another Revolving
Credit Lender, an Affiliate of a Revolving Credit Lender or a Related Fund of a Revolving Credit
Lender, (y) that occurs at any time when any Event of Default shall have occurred and be continuing
or (z) during the primary syndication of the Loans and the Commitments to Persons identified in
writing to the Company as syndication targets prior to the Closing Date and (II) the consent of the
Administrative Agent shall not be required for any assignment of Term Loans to another Lender, an
Affiliate of a Lender or a Related Fund of a Lender. For purposes of the minimum assignment
amounts set forth in this paragraph, multiple assignments by two or more Related Funds shall be
aggregated.

(d) By executing and delivering an Assignment and Acceptance, the assigning Lender thereunder
and the assignee thereunder shall be deemed to confirm to and agree with each other and the other
parties hereto as follows: (i) such assigning Lender warrants that it is the legal and beneficial
owner of the interest being assigned thereby free and clear of any adverse claim and that its Term
Loan Commitment and Revolving Credit Commitment, and the outstanding balances of its Term Loans and
Revolving Credit Loans, in each case without giving effect to assignments thereof which have not
become effective, are as set forth in such Assignment and Acceptance, (ii) except as set forth in
(i) above or otherwise agreed in writing between such assigning Lender and such assignee, such
assigning Lender makes no representation or warranty and assumes no responsibility with respect to
any statements, warranties or representations made in or in connection with this Agreement, or the
execution, legality, validity, enforceability, genuineness, sufficiency or value of this Agreement,
any other Loan Document or any other instrument or document furnished pursuant hereto, or the
financial condition of the Company or any Subsidiary or the performance or observance by the
Company or any Subsidiary of any of its obligations under this Agreement, any other Loan Document
or any other instrument or document furnished pursuant hereto; (iii) such assignee represents and
warrants that it is an Eligible Assignee legally authorized to enter into such Assignment and
Acceptance; (iv) such assignee confirms that it has received a copy of this Agreement, together
with copies of the most recent financial statements referred to in Section 4.01 or delivered
pursuant to Section 6.01 and such other documents and information as it has deemed appropriate to
make its own credit analysis and decision to enter into such Assignment and Acceptance; (v) such
assignee will independently and without reliance upon the Administrative Agent, the Collateral
Agent, such assigning Lender or any other Lender and based on such documents and information as it
shall deem appropriate at the time, continue to make its own credit decisions in taking or not
taking action under this Agreement; (vi) such assignee appoints and authorizes the Administrative
Agent and the Collateral Agent to take such action as agent on its behalf and to exercise such
powers under this Agreement as are delegated to the Administrative Agent and the Collateral Agent,
respectively, by the terms hereof, together with such powers as are reasonably incidental thereto;
and (vii) such assignee agrees that it will perform in accordance with their terms all the
obligations which by the terms of this Agreement are required to be performed by it as a Lender.

 

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(e) The Administrative Agent, acting for this purpose as agent of the Borrowers, shall
maintain at one of its addresses in the City of New York a copy of each Assignment and Acceptance
delivered to it and a register (the “Register”) for the recordation of the names and addresses of
the Lenders and the Commitment of, and principal amount of the Loans owing to,
each Lender from time to time. The entries in the Register shall be conclusive, in the
absence of manifest error, and the Borrowers, each Agent and the Lenders shall treat each Person
whose name is recorded in the Register as the owner of the Loans and any Notes evidencing such
Loans recorded therein for all purposes of this Agreement. Any assignment of any Loan, whether or
not evidenced by a Note, shall be effective only upon appropriate entries with respect thereto
being made in the Register (and each Note shall expressly so provide). Any assignment or transfer
of all or part of a Loan evidenced by a Note shall be registered on the Register only upon
surrender for registration of assignment or transfer of the Note evidencing such Loan, accompanied
by a duly executed Assignment and Acceptance; thereupon, if requested by the Assignee, one or more
new Notes in the same aggregate principal amount shall be issued to the designated Assignee, and
the old Notes shall be returned by the Administrative Agent to the Company marked “canceled”. The
Register shall be available for inspection by the Borrowers or any Lender (with respect to any
entry relating to such Lender’s Loans) at any reasonable time and from time to time upon reasonable
prior notice.

(f) Upon its receipt of an Assignment and Acceptance executed by an Assignor and an Assignee
(and, in any case where the consent of any other Person is required by Section 10.06(c), by each
such other Person) together with payment to the Administrative Agent of a registration and
processing fee of $3,500 (which fee may be waived or reduced in the sole discretion of the
Administrative Agent), an Administrative Questionnaire completed in respect of the assignee (unless
the assignee shall already be a Lender hereunder) and any applicable tax forms, the Administrative
Agent shall (i) promptly accept such Assignment and Acceptance and (ii) on the effective date
determined pursuant thereto record the information contained therein in the Register. Each
Borrower, at its own expense, promptly upon request, shall execute and deliver to the
Administrative Agent (in exchange for the Revolving Credit Note and/or applicable Term Notes, as
the case may be, of the assigning Lender) a new Revolving Credit Note and/or applicable Term Notes,
as the case may be, to the order of such Assignee in an amount equal to the Revolving Credit
Commitment and/or applicable Term Loans, as the case may be, assumed or acquired by it pursuant to
such Assignment and Acceptance and, if the Assignor has retained a Revolving Credit Commitment
and/or Term Loans, as the case may be, upon request, a new Revolving Credit Note and/or Term Notes,
as the case may be, to the order of the Assignor in an amount equal to the Revolving Credit
Commitment and/or applicable Term Loans, as the case may be, retained by it hereunder. Such new
Note or Notes shall be dated the Closing Date and shall otherwise be in the form of the Note or
Notes replaced thereby.

(g) Any Lender or participant may, in connection with any assignment or participation or
proposed assignment or participation pursuant to this Section 10.06, disclose to the assignee or
participant or proposed assignee or participant any information relating to the Company furnished
to such Lender by or on behalf of the Company, including notification of the inclusion of, if
applicable, material non-public information regarding the Company and/or its Subsidiaries; provided
that, prior to any such disclosure of information designated by the Borrower as confidential, each
such assignee or participant or proposed assignee or participant shall execute an agreement, of
which the Company is a third-party beneficiary, whereby such assignee or participant shall agree to
preserve the confidentiality of such confidential information on terms no less restrictive than
those applicable to the Lenders pursuant to Section 10.15.

 

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(h) For avoidance of doubt, the parties to this Agreement acknowledge that the provisions of
this Section concerning assignments of Loans and Notes relate only to absolute assignments and that
such provisions do not prohibit assignments creating security interests in Loans and Notes,
including, without limitation, any pledge or assignment by a Lender of any Loan or Note to any
Federal Reserve Bank in accordance with applicable law; provided that no such assignment shall
release a Lender from any of its obligations hereunder or substitute any such assignee for such
Lender as a party hereto.

(i) Notwithstanding anything to the contrary contained herein, any Lender (a “Granting
Lender”) may grant to a special purpose funding vehicle (an “SPC”), identified as such in writing
from time to time by the Granting Lender to the Administrative Agent and the Company, the option to
provide to the Borrowers all or any part of any Loan that such Granting Lender would otherwise be
obligated to make to the Borrowers pursuant to this Agreement; provided that (i) nothing herein
shall constitute a commitment by any SPC to make any Loan and (ii) if an SPC elects not to exercise
such option or otherwise fails to provide all or any part of such Loan, the Granting Lender shall
be obligated to make such Loan pursuant to the terms hereof. The making of a Loan by an SPC
hereunder shall utilize the Commitment of the Granting Lender to the same extent, and as if, such
Loan were made by such Granting Lender. Each party hereto hereby agrees that no SPC shall be
liable for any indemnity or similar payment obligation under this Agreement (all liability for
which shall remain with the Granting Lender). In furtherance of the foregoing, each party hereto
hereby agrees (which agreement shall survive the termination of this Agreement) that, prior to the
date that is one year and one day after the payment in full of all outstanding commercial paper or
other indebtedness of any SPC, it will not institute against, or join any other person in
instituting against, such SPC any bankruptcy, reorganization, arrangement, insolvency or
liquidation proceedings under the laws of the United States or any state thereof. In addition,
notwithstanding anything to the contrary in this Section 10.06(i), any SPC may (A) with notice to,
but without the prior written consent of, the Company and the Administrative Agent and without
paying any processing fee therefor, assign all or a portion of its interests in any Loans to the
Granting Lender, or with the prior written consent of the Company and the Administrative Agent
(which consent shall not be unreasonably withheld, delayed or conditioned) to any financial
institutions providing liquidity and/or credit support to or for the account of such SPC to support
the funding or maintenance of Loans, and (B) disclose on a confidential basis in accordance with
Section 10.15 any non-public information relating to its Loans to any rating agency, commercial
paper dealer or provider of any surety, guarantee or credit or liquidity enhancement to such SPC;
provided that non-public information with respect to the Company or its Subsidiaries may be
disclosed only with the Company’s consent which will not be unreasonably withheld, delayed or
conditioned.

(j) If any Revolving Credit Lender shall become a Defaulting Lender or S&P, Moody’s and
Thompson’s BankWatch (or InsuranceWatch Ratings Service, in the case of Lenders that are insurance
companies (or Best’s Insurance Reports, if such insurance company is not rated by Insurance Watch
Ratings Service)) shall, after the date that any Lender becomes a Revolving Credit Lender,
downgrade the long term certificate deposit ratings of such Lender, and the resulting ratings shall
be below BBB-, Baa3 and C (or BB, in the case of a Lender that is an insurance company (or B, in
the case of an insurance company not rated by InsuranceWatch Ratings Service)) (or, with respect to
any Revolving Credit Lender that is not rated by any such
ratings service or provider, any Issuing Lender shall have reasonably determined that there
has occurred a material adverse change in the financial condition of any such Lender, or a 

 

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material
impairment of the ability of any such Lender to perform its obligations hereunder, as compared to
such condition or ability as of the date that any such Lender became a Revolving Credit Lender)
then any Issuing Lender shall have the right, but not the obligation, at its own expense, upon
notice to such Lender and the Administrative Agent, to replace such Lender with an assignee (in
accordance with and subject to the restrictions contained in paragraph (c) above), and such Lender
hereby agrees to transfer and assign without recourse (in accordance with and subject to the
restrictions contained in paragraph (c) above) all its interests, rights and obligations in respect
of its Revolving Credit Commitment to such assignee; provided, however, that (1) no such assignment
shall conflict with any law, rule and regulation or order of any Governmental Authority and (2)
such Issuing Lender or such assignee, as the case may be (but not, for the avoidance of doubt and
notwithstanding anything to the contrary herein, the Company), shall pay to such Lender in
immediately available funds on the date of such assignment the principal of and interest accrued to
the date of payment on the Loans made by such Lender hereunder and all other amounts accrued for
such Lender’s account or owed to it hereunder.

(k) So long as no Default has occurred or is continuing or would result therefrom, any Lender
may, at any time, assign all or a portion of its rights and obligations under this Agreement in
respect of its Term Loans to the Company on a non-pro rata basis through (and solely through) Dutch
Auctions open to all Lenders, subject to the following limitations and other provisions:

(i) the maximum principal amount (calculated on the face amount thereof) of all Term
Loans that the Company may offer to purchase or take assignment of shall not exceed 20% of
the aggregate principal amount of Term Loans made on the Closing Date;

(ii) the Company will not be entitled to receive, and will not receive, information
provided solely to Lenders by the Administrative Agent or any Lender and will not be
permitted to attend or participate in, and will not attend or participate in, meetings or
conference calls attended solely by the Lenders and the Administrative Agent;

(iii) borrowings shall not be made under the Revolving Credit Facility to directly or
indirectly fund the purchase or assignment;

(iv) any Term Loans purchased by the Company shall be automatically and permanently
cancelled immediately upon acquisition by the Company;

(v) notwithstanding anything to the contrary contained herein (including in the
definitions of “Consolidated Net Income” and “Consolidated EBITDA”) any noncash gains in
respect of “cancellation of indebtedness” resulting from the cancellation of any Term Loans
purchased by the Company shall be excluded from the determination of Consolidated Net Income
and Consolidated EBITDA;

(vi) the cancellation of Term Loans in connection with a Dutch Auction shall not
constitute a voluntary or mandatory prepayment for purposes of Section 2.09 or 2.10,
but the face amount of Term Loans cancelled as provided for in clause (iv) above shall
be applied on a pro rata basis to the remaining scheduled installments of principal due in
respect of the Term Loans;

 

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(vii) the Company shall represent and warrant as of the date of any such purchase and
assignment that neither the Company nor any of its officers has any material non-public
information with respect to the Company or any of its Subsidiaries or securities that has
not been disclosed to the assigning Lender (other than because such assigning Lender does
not wish to receive material non-public information with respect to the Company and its
Subsidiaries or securities) prior to such date to the extent such information could
reasonably be expected to have a material effect upon, or otherwise be material, to a Term
Lender’s decision to assign Term Loans to the Company;

(viii) after giving effect to any purchase or assignment of Term Loans pursuant to this
Section 10.06(k), the sum of (x) the excess of the Revolving Credit Commitments over the
Revolving Extensions of Credit as of such date and (y) the aggregate amount of all
unrestricted cash and Cash Equivalents of the Company and its Subsidiaries as of such date
shall not be less than $100,000,000; and

(ix) at the time of the consummation of each purchase and assignment of Term Loans
pursuant to this Section 10.06(k), the Company shall have delivered to the Administrative
Agent an officer’s certificate as to compliance with the preceding clauses (vii) and (viii).

Section 10.07. Adjustments; Set Off. (a) Except (x) to the extent that this Agreement
provides for payments to be allocated to a particular Lender or to the Lenders under a particular
Facility (or provides for the application of funds arising from the existence of a Defaulting
Lender) or (y) to the extent any payment is obtained by a Lender as consideration for the
assignment of or sale of a participation in any of its Loans or L/C Disbursements to any assignee
or participant (other than to the Company or any Subsidiary thereof, except pursuant to Section
10.06(k)), if any Lender (a “Benefitted Lender”) shall at any time receive any payment of all or
part of the Obligations owing to it, or receive any collateral in respect thereof (whether
voluntarily or involuntarily, by set off, pursuant to events or proceedings of the nature referred
to in paragraph (f) of Article 8, or otherwise), in a proportion greater than its pro rata share of
any such payment to or collateral received by any other Lender, if any, in respect of such other
Lender’s Obligations, such Benefitted Lender shall (i) notify the Administrative Agent and each
other Lender of the receipt of such payment and (ii) purchase for cash at face value from the other
Lenders a participating interest in such portion of each such other Lender’s Obligations, or shall
provide such other Lenders with the benefits of any such collateral, as shall be necessary to cause
such Benefitted Lender to share the excess payment or benefits of such collateral ratably with each
of the Lenders; provided, that if all or any portion of such excess payment or benefits is
thereafter recovered from such Benefitted Lender, such purchase shall be rescinded, and the
purchase price and benefits returned, to the extent of such recovery, but without interest. Each
Borrower expressly consents to the foregoing arrangements and agrees that any Lender holding a
participation in a Lender’s Obligations deemed to have been so purchased may exercise any and
all rights of setoff as set forth in clause (b) below by reason thereof as fully as if such
Lender had made a Loan directly to such Borrower in the amount of such participation.

 

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(b) In addition to any rights and remedies of the Lenders provided by law, each Lender and
each Issuing Lender shall have the right, without prior notice to the Borrowers, any such notice
being expressly waived by the Borrowers to the extent permitted by applicable law, upon any amount
becoming due and payable by any Borrower hereunder (whether at the stated maturity, by acceleration
or otherwise) after the occurrence and during the continuance of an Event of Default, to set off
and appropriate and apply against such amount any and all deposits (general or special, time or
demand, provisional or final), in any currency, and any other credits, indebtedness or claims, in
any currency, in each case whether direct or indirect, absolute or contingent, matured or
unmatured, at any time held or owing by such Lender or Issuing Lender or any branch or agency
thereof to or for the credit or the account of any Borrower; provided that if any Defaulting Lender
shall exercise such right of setoff, (x) all amounts so set off shall be paid over immediately to
the Administrative Agent for further application in accordance with the provisions of Section 2.25
and, pending such payment, shall be segregated by such Defaulting Lender from its other funds and
deemed held in trust for the benefit of the Administrative Agent, the Collateral Agent, the Issuing
Lenders and the Lenders, and (y) the Defaulting Lender shall provide promptly to the Administrative
Agent a statement describing in reasonable detail the Obligations owing to such Defaulting Lender
as to which it exercised such right of setoff. Each Lender and each Issuing Lender agrees promptly
to notify the Company and the Administrative Agent after any such setoff and application made by
such Lender or such Issuing Lender, provided that the failure to give such notice shall not affect
the validity of such setoff and application.

Section 10.08. Counterparts. (a) This Agreement may be executed by one or more of the
parties to this Agreement on any number of separate counterparts, and all of said counterparts
taken together shall be deemed to constitute one and the same instrument. Delivery of an executed
signature page of this Agreement by facsimile or other electronic transmission (e.g. by .PDF or
..TIF file) shall be effective as delivery of a manually executed counterpart hereof. A set of the
copies of this Agreement signed by all the parties shall be lodged with the Company and the
Administrative Agent.

(b) The words “execution,” “signed,” “signature,” and words of like import in any Assignment
and Acceptance shall be deemed to include electronic signatures or the keeping of records in
electronic form, each of which shall be of the same legal effect, validity or enforceability as a
manually executed signature or the use of a paper-based recordkeeping system, as the case may be,
to the extent and as provided for in any applicable law, including the Federal Electronic
Signatures in Global and National Commerce Act, the New York State Electronic Signatures and
Records Act, or any other similar state laws based on the Uniform Electronic Transactions Act.

Section 10.09. Severability. Any provision of this Agreement that is invalid, illegal,
prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to
the extent of such invalidity, illegality, prohibition or unenforceability without affecting,
impairing or invalidating the remaining provisions hereof, and any such invalidity, illegality,
prohibition or
unenforceability in any jurisdiction shall not affect, impair, invalidate or render
unenforceable such provision in any other jurisdiction. The parties shall endeavor in good-faith
negotiations to replace the invalid, illegal or unenforceable provisions with valid provisions the
economic effect of which comes as close as possible to that of the invalid, illegal or
unenforceable provisions.

 

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Section 10.10. Integration. This Agreement, the other Loan Documents, the Engagement Letter
and the “Agent Fee Letter” referred to therein represent the entire agreement of the Borrowers, the
Agents and the Lenders with respect to the subject matter hereof and thereof, and there are no
promises, undertakings, representations or warranties by any Agent or any Lender relative to the
subject matter hereof not expressly set forth herein or in the other Loan Documents.

Section 10.11. GOVERNING LAW. THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS (OTHER THAN
LETTERS OF CREDIT AND AS EXPRESSLY SET FORTH IN OTHER LOAN DOCUMENTS) AND ANY CLAIM, CONTROVERSY,
DISPUTE OR CAUSE OF ACTION BASED UPON, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY SUCH
OTHER LOAN DOCUMENTS AND THE TRANSACTIONS CONTEMPLATED HEREBY AND THEREBY (INCLUDING, WITHOUT
LIMITATION, ANY CLAIMS SOUNDING IN CONTRACT LAW OR TORT LAW OR OTHERWISE ARISING OUT OF THE SUBJECT
MATTER HEREOF) SHALL BE CONSTRUED IN ACCORDANCE WITH AND GOVERNED BY THE LAW OF THE STATE OF NEW
YORK. EACH LETTER OF CREDIT SHALL BE GOVERNED BY, AND SHALL BE CONSTRUED IN ACCORDANCE WITH, THE
LAWS OR RULES DESIGNATED IN SUCH LETTER OF CREDIT, OR IF NO SUCH LAWS OR RULES ARE DESIGNATED, THE
UNIFORM CUSTOMS AND PRACTICE FOR DOCUMENTARY CREDITS MOST RECENTLY PUBLISHED AND IN EFFECT, ON THE
DATE SUCH LETTER OF CREDIT WAS ISSUED, BY THE INTERNATIONAL CHAMBER OF COMMERCE (THE “UNIFORM
CUSTOMS”) AND, AS TO MATTERS NOT GOVERNED BY THE UNIFORM CUSTOMS, THE LAWS OF THE STATE OF NEW
YORK.

Section 10.12. Submission to Jurisdiction; Waivers.

(a) Each of the parties hereto hereby irrevocably and unconditionally submits, for itself and
its Property, to the exclusive jurisdiction of any New York State court or Federal court of the
United States of America sitting in New York City, and any appellate court from any thereof, in any
action or proceeding arising out of or relating to this Agreement or the other Loan Documents, or
for recognition or enforcement of any judgment, and each of the parties hereto hereby irrevocably
and unconditionally agrees that all claims in respect of any such action or proceeding may be heard
and determined in such New York State or, to the extent permitted by law, in such Federal court.
Each of the parties hereto agrees that a final judgment in any such action or proceeding shall be
conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other
manner provided by law. Nothing in this Agreement shall affect any right that the Administrative
Agent, the Collateral Agent, any Issuing Lender or any Lender may otherwise have to bring any
action or proceeding relating to this Agreement or the other Loan Documents against any Borrower or
its Properties in the courts of any jurisdiction.

 

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(b) Each of the parties hereby irrevocably and unconditionally waives, to the fullest extent
it may legally and effectively do so, any objection which it may now or hereafter have to the
laying of venue of any suit, action or proceeding arising out of or relating to this Agreement or
the other Loan Documents in any New York State or Federal court. Each of the parties hereto hereby
irrevocably waives, to the fullest extent permitted by law, the defense of an inconvenient forum to
the maintenance of such action or proceeding in any such court.

(c) Each party to this Agreement irrevocably consents to service of process in the manner
provided for notices in Section 10.02. Nothing in this Agreement will affect the right of any
party to this Agreement to serve process in any other manner permitted by law.

Section 10.13. Judgment Currency. If, for the purpose of obtaining judgment in any court,
it is necessary to convert a sum due hereunder in U.S. Dollars into another currency, the parties
hereto agree, to the fullest extent that they may legally and effectively do so, that the rate of
exchange used shall be that at which in accordance with normal banking procedures the
Administrative Agent could purchase U.S. Dollars with such other currency in New York, New York, on
the Business Day immediately preceding the day on which final judgment is given.

The obligation of any Borrower in respect of any sum due to any Lender hereunder in U.S.
Dollars shall, to the extent permitted by applicable law, notwithstanding any judgment in a
currency other than Dollars, be discharged only to the extent that on the Business Day following
receipt of any sum adjudged to be so due in the judgment currency such Lender may in accordance
with normal banking procedures purchase U.S. Dollars in the amount originally due to such Lender
with the judgment currency. If the amount of U.S. Dollars so purchased is less than the sum
originally due to such Lender, each Borrower agrees, as a separate obligation and notwithstanding
any such judgment, to indemnify such Lender against the resulting loss; and if the amount of U.S.
Dollars so purchased is greater than the sum originally due to such Lender, such Lender agrees to
repay such excess.

Section 10.14. Acknowledgments. Each Borrower hereby acknowledges that:

(a) it has been advised by counsel in the negotiation, execution and delivery of this
Agreement and the other Loan Documents;

(b) no Agent nor any Lender has any fiduciary relationship with or duty to such Borrower
arising out of or in connection with this Agreement or any of the other Loan Documents, and the
relationship between the Agents and the Lenders, on one hand, and the Borrowers, on the other hand,
in connection herewith or therewith is solely that of debtor and creditor; and

(c) no joint venture is created hereby or by the other Loan Documents or otherwise exists by
virtue of the transactions contemplated hereby among the Agents and the Lenders or among the
Borrowers and the Lenders.

 

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Section 10.15. Confidentiality. Each of the Agents, the Issuing Lenders and the Lenders
agrees to keep confidential all Information (as defined below); provided that nothing herein shall
prevent any Agent, any Issuing Lender or any Lender from disclosing any such Information (a)
to any Agent, any other Lender or any Affiliate of any thereof, (b) subject to Section 10.06(g), to
any Participant or Assignee (each, a “Transferee”) or prospective Transferee or to any actual or
prospective counterparty (or its advisors) to any swap or derivative transaction relating to the
Company or any Subsidiary or any of their respective obligations, in each case, that agrees to
comply with the provisions of this Section or substantially equivalent provisions, (c) to any of
its officers, employees, directors, agents, attorneys, accountants and other professional advisors
(it being understood that the Persons to whom such disclosure is made will be informed of the
confidential nature of such Information and instructed to keep such Information confidential), (d)
upon the request or demand of any Governmental Authority having jurisdiction over it, (e) in
response to any order of any court or other Governmental Authority or as may otherwise be required
pursuant to any Requirement of Law, (f) in connection with any litigation or similar proceeding,
(g) that has been publicly disclosed other than in breach of this Section 10.15, (h) to any
regulatory authority or quasi-regulatory authority (such as the National Association of Insurance
Commissioners or any similar organization) or any nationally recognized rating agency that requires
access to information about a Lender’s investment portfolio in connection with ratings issued with
respect to such Lender, (i) in connection with the exercise of any remedy hereunder or under any
other Loan Document or (j) with the consent of the Company. For the purposes of this Section,
“Information” shall mean all information received from or on behalf of any Loan Party and related
to the Company or its Subsidiaries or any of their business, other than any such information that
was available to the Administrative Agent, the Collateral Agent, any Issuing Lender or any Lender
on a nonconfidential basis prior to such disclosure provided that, in the case of Information
received from the Company after the date hereof, such information is designated as confidential.
Any Person required to maintain the confidentiality of Information as provided in this Section
10.15 shall be considered to have complied with its obligation to do so if such Person has
exercised the same degree of care to maintain the confidentiality of such Information as such
Person would accord its own confidential information.

Section 10.16. Release of Collateral and Guarantee Obligations.

(a) Notwithstanding anything to the contrary contained herein or in any other Loan Document,
upon the request of the Company in connection with any Disposition of Property permitted by the
Loan Documents (other than a Disposition to a Loan Party), the Administrative Agent shall (without
notice to, or vote or consent of, any Lender, or any Affiliate of any Lender that is a party to any
Specified Hedge Agreement or any Specified Cash Management Agreement) take such actions as shall be
required to release its security interest in any Collateral being Disposed of in such Disposition
(but not in any proceeds thereof), and to release any guarantee obligations under the Loan
Documents of any Person being Disposed of in such Disposition, to the extent necessary to permit
consummation of such Disposition in accordance with the Loan Documents.

 

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(b) Notwithstanding anything to the contrary contained herein or in any other Loan Document,
when all Obligations (other than obligations in respect of any Specified Hedge Agreement or any
Specified Cash Management Agreement, contingent indemnity obligations not then due and payable and
contingent reimbursement obligations in respect of outstanding Letters of Credit) have been paid in
full, all Commitments have terminated or expired and no Letter of
Credit shall be outstanding (or all outstanding Letters of Credit have been cash
collateralized, or in respect of which back-stop letters of credit have been provided, in each case
in an amount equal to 103% of the aggregate outstanding face amount thereof and pursuant to
arrangements otherwise reasonably satisfactory to the Administrative Agent and the Issuing Lender),
upon the request of the Company, the Administrative Agent shall (without notice to, or vote or
consent of, any Lender, or any Affiliate of any Lender that is party to any Specified Hedge
Agreement or any Specified Cash Management Agreement) take such actions as shall be required to
release its security interest in all Collateral, and to release all guarantee obligations under any
Loan Document, whether or not on the date of such release there may be outstanding Obligations in
respect of Specified Hedge Agreements or Specified Cash Management Agreements. Any such release of
guarantee obligations shall be deemed subject to the provision that such guarantee obligations
shall be reinstated if after such release any portion of any payment in respect of the Obligations
guaranteed thereby shall be rescinded or must otherwise be restored or returned upon the
insolvency, bankruptcy, dissolution, liquidation or reorganization of any Borrower or any
Subsidiary Guarantor, or upon or as a result of the appointment of a receiver, intervenor or
conservator of, or trustee or similar officer for, any Borrower or any Subsidiary Guarantor or any
substantial part of its property, or otherwise, all as though such payment had not been made.

(c) Neither the Administrative Agent nor the Collateral Agent shall be responsible for or have
a duty to ascertain or inquire into any representation or warranty regarding the existence, value
or collectability of the Collateral, the existence, priority or perfection of the Collateral
Agent’s Lien thereon, or any certificate prepared by any Loan Party in connection therewith, nor
shall the Administrative Agent or the Collateral Agent be responsible or liable to the Lenders for
any failure to monitor or maintain any portion of the Collateral.

Section 10.17. WAIVERS OF JURY TRIAL. EACH PARTY HERETO HEREBY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY
LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS AGREEMENT
OR ANY OF THE OTHER LOAN DOCUMENTS OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY (WHETHER
BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A) CERTIFIES THAT NO
REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT
SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND
(B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS
AGREEMENT AND THE OTHER LOAN DOCUMENTS, AS APPLICABLE, BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS
AND CERTIFICATIONS IN THIS SECTION 10.17.

Section 10.18. USA PATRIOT Act Notice. Each Lender and the Administrative Agent (for itself
and not on behalf of any Lender) hereby notifies the Borrowers that pursuant to the requirements of
the USA PATRIOT Act, it is required to obtain, verify and record information that identifies the
Borrowers, which information includes the name and address of the Borrowers
and other information that will allow such Lender or the Administrative Agent, as applicable,
to identify the Borrowers in accordance with the USA PATRIOT Act.

 

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Section 10.19. Replacement Lenders. (a) The Company shall be permitted to replace any
Lender that is a Defaulting Lender; provided that (A) such replacement or removal does not conflict
with any Requirement of Law, (B) the Company shall be liable to such replaced Lender under Section
2.19 (as though Section 2.19 were applicable) if any Eurodollar Loan owing to such replaced Lender
shall be purchased other than on the last day of the Interest Period or maturity date relating
thereto, (C) the replacement financial institution shall purchase, at par, all Loans and other
amounts owing to such replaced Lender on or prior to the date of replacement, (D) the replaced
Lender shall be obligated to make such replacement in accordance with the other provisions of
Section 10.06 (provided that the Company shall be obligated to pay the registration and processing
fee referred to therein), (E) the Company shall pay all additional amounts (if any) required
pursuant to Section 2.17 or 2.18, as the case may be, in respect of any period prior to the date on
which such replacement shall be consummated, and (F) any such replacement shall not be deemed to be
a waiver of any rights that the Company, the Administrative Agent or any other Lender shall have
against the replaced Lender; provided, further that, in connection with any such assignment of
rights and obligations of any Defaulting Lender hereunder, no such assignment shall be effective
unless and until the parties to the assignment shall make such additional payments to the
Administrative Agent in an aggregate amount sufficient, upon distribution thereof as appropriate
(which may be outright payment, purchases by the assignee of participations or subparticipations,
or other compensating actions, including funding, with the consent of the Company and the
Administrative Agent, the applicable pro rata share of Loans previously requested but not funded by
the Defaulting Lender, to each of which the applicable assignee and assignor hereby irrevocably
consent), to (x) pay and satisfy in full all payment liabilities then owed by such Defaulting
Lender to the Administrative Agent, the Collateral Agent, each Issuing Lender and each other Lender
hereunder (and interest accrued thereon), and (y) acquire (and fund as appropriate) its full pro
rata share of all Loans and participations in Letters of Credit in accordance with its Revolving
Credit Percentage (and notwithstanding the foregoing, if any assignment of rights and obligations
of any Defaulting Lender hereunder shall become effective under applicable law without compliance
with the provisions of this paragraph, then the assignee of such interest shall be deemed to be a
Defaulting Lender for all purposes of this Agreement until such compliance occurs).

(b) The Company shall be permitted to replace any Lender (in the case of clause (ii) below,
within 120 days of the applicable failure to consent referenced therein) (i) that requests
reimbursement owing pursuant to Section 2.17 or 2.18 or (ii) in connection with any proposed
amendment, modification, supplement or waiver with respect to any of the provisions of the Loan
Documents as contemplated in Section 10.01 where such amendment, modification, supplement or waiver
requires the consent of either (x) all or all affected Lenders, and the consent of the holders of
more than 662/3% of the aggregate amount of the Term Loans and the then outstanding Total Revolving
Credit Commitments then in effect (or, if the Revolving Credit Commitments have been terminated,
the Total Revolving Extensions of Credit then outstanding) is obtained or (y) all affected Lenders
under any Facility, and the consent of the holders of more than 662/3% of the aggregate amount of
Loans or Commitments, as applicable, under the relevant Facility is

 

116

 

obtained, and such Lender fails
to consent to such proposed action; provided that (A) such replacement or removal does not conflict with any Requirement of Law, (B) the Company
shall be liable to such replaced Lender under Section 2.19 (as though Section 2.19 were applicable)
if any Eurodollar Loan owing to such replaced Lender shall be purchased other than on the last day
of the Interest Period or maturity date relating thereto, (C) the replacement financial institution
shall purchase, at par, all Loans and other amounts owing to such replaced Lender on or prior to
the date of replacement and shall have consented to the proposed amendment, (D) the replaced Lender
shall be obligated to make such replacement in accordance with the provisions of Section 10.06
(provided that the Company shall be obligated to pay the registration and processing fee referred
to therein), (E) the Company shall pay all additional amounts (if any) required pursuant to Section
2.17 or 2.18, as the case may be, in respect of any period prior to the date on which such
replacement shall be consummated, and (F) any such replacement shall not be deemed to be a waiver
of any rights that the Company, the Administrative Agent or any other Lender shall have against the
replaced Lender.

Section 10.20. Headings. Article and Section headings and the Table of Contents used herein
are for convenience of reference only, are not part of this Agreement and are not to affect the
construction of, or to be taken into consideration in interpreting, this Agreement.

Section 10.21. Lender Action. Each Lender agrees that it shall not take or institute any
actions or proceedings, judicial or otherwise, for any right or remedy against any Loan Party or
any other obligor under any of the Loan Documents (including the exercise of any right of setoff,
rights on account of any banker’s lien or similar claim or other rights of self-help), or institute
any actions or proceedings, or otherwise commence any remedial procedures, with respect to any
Collateral or any other property of any such Loan Party, unless expressly provided for herein or in
any other Loan Document, without the prior written consent of the Administrative Agent. The
provisions of this Section 10.21 are for the sole benefit of the Lenders and shall not afford any
right to, or constitute a defense available to, any Loan Party.

Section 10.22. Interest Rate Limitation. Notwithstanding anything herein to the contrary,
if at any time the interest rate applicable to any Loan or participation in any payment or
disbursement made by an Issuing Lender pursuant to a Letter of Credit, together with all fees,
charges and other amounts which are treated as interest on such Loan or such participation under
applicable law (collectively the “Charges”), shall exceed the maximum lawful rate (the “Maximum
Rate”) which may be contracted for, charged, taken, received or reserved by the Lender holding such
Loan or participation in accordance with applicable law, the rate of interest payable in respect of
such Loan or participation hereunder, together with all Charges payable in respect thereof, shall
be limited to the Maximum Rate and, to the extent lawful, the interest and Charges that would have
been payable in respect of such Loan or participation but were not payable as a result of the
operation of this Section 10.22 shall be cumulated and the interest and Charges payable to such
Lender in respect of other Loans or participations or periods shall be increased (but not above the
Maximum Rate therefor) until such cumulated amount, together with interest thereon at the Federal
Funds Effective Rate to the date of repayment, shall have been received by such Lender.

 

117

 

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed and
delivered by their proper and duly authorized officers as of the day and year first above written.

	 	 	 	 	 
	 	VERINT SYSTEMS INC.

 	 
	 	By:  	/s/ Douglas Robinson
 	 
	 	 	Name:  	Douglas Robinson 	 
	 	 	Title:  	Chief Financial Officer 	 

 

 

 

	 	 	 	 	 
	 	CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH,

     individually and as Administrative Agent,

     Collateral Agent, an Issuing Lender, Term

     Loan Lender and Revolving Credit Lender

 	 
	 	By:  	/s/ Christopher Reo Day
 	 
	 	 	Name:  	Christopher Reo Day 	 
	 	 	Title:  	Vice President 	 
	 	 	 
	 	By:  	/s/ Sanja Gazahi
 	 
	 	 	Name:  	Sanja Gazahi 	 
	 	 	Title:  	Associate 	 

 

 

 

	 	 	 	 	 
	 	ROYAL BANK OF CANADA,

     individually and as an Issuing Lender

 	 
	 	By:  	/s/ D.W. Scott Johnson
 	 
	 	 	Name:  	D.W. Scott Johnson 	 
	 	 	Title:  	Authorized Signatory 	 

 

 

 

	 	 	 	 	 
	 	ROYAL BANK OF CANADA,

     as Revolving Credit Lender

 	 
	 	By:  	/s/ D.W. Scott Johnson
 	 
	 	 	Name:  	D.W. Scott Johnson	 
	 	 	Title:  	Authorized Signatory 	 

 

 

 

	 	 	 	 	 
	 	Deutsche Bank Trust Company

     Americas, as Revolving Credit Lender

 	 
	 	By:  	/s/ Paul O’Leary
 	 
	 	 	Name:  	Paul O’Leary 	 
	 	 	Title:  	Director 	 
	 	 	 
	 	By:  	/s/ Erin Morrissey
 	 
	 	 	Name:  	Erin Morrissey 	 
	 	 	Title:  	Director 	 

 

 

 

	 	 	 	 	 
	 	BARCLAYS BANK PLC,

     as Revolving Credit Lender

 	 
	 	By:  	/s/ Diane Rolfe
 	 
	 	 	Name:  	Diane Rolfe 	 
	 	 	Title:  	Director 	 

 

 

 

	 	 	 	 	 
	 	HSBC Bank USA, N.A.,

     as Revolving Credit Lender

 	 
	 	By:  	/s/ William Conlan
 	 
	 	 	Name:  	William Conlan 	 
	 	 	Title:  	Vice President 	 

 

 

 

	 	 	 	 	 

ANNEX A

Revolving Credit Commitments

	 	 	 	 	 
	Revolving Credit Lender	 	Revolving Credit Commitment	 
	 
	 	 	 	 
	Credit Suisse AG, Cayman Islands Branch
	 	$	37,500,000	 
	 
	 	 	 	 
	Royal Bank of Canada
	 	$	37,500,000	 
	 
	 	 	 	 
	Deutsche Bank Trust Company Americas
	 	$	37,500,000	 
	 
	 	 	 	 
	HSBC Bank USA, N.A.
	 	$	37,500,000	 
	 
	 	 	 	 
	Barclays Bank Plc
	 	$	20,000,000	 
	 
	 	 	 	 
	Total:
	 	$	170,000,000	 

Term Loan Commitments

	 	 	 	 	 
	Term Loan Lender	 	Term Loan Commitment	 
	 
	 	 	 	 
	Credit Suisse AG, Cayman Islands Branch
	 	$	600,000,000exv10w1

Exhibit 10.1

FIRST AMENDMENT

TO

TURN KEY DATACENTER LEASE

     THIS FIRST AMENDMENT TO TURN KEY DATACENTER LEASE (this “Amendment”) is made and
entered into as of the latest date of execution as set forth on the signature page hereof (the
“1A Effective Date”), by and between DIGITAL ALFRED, LLC, a Delaware limited liability
company (“Landlord”), and CONSTANT CONTACT, INC., a Delaware corporation
(“Tenant”).

W I T N E S S E T H:

     WHEREAS, Landlord and Tenant have heretofore entered into that certain Turn Key Datacenter
Lease having an effective date of December 31, 2010 (the “TKD Lease”), covering
approximately 3,600 total square feet of area (the “Premises”) located in Suite 140 (the
“Datacenter”), in that certain building located at 3105 Alfred Street, Santa Clara,
California (the “Building”);

     WHEREAS, Landlord and Tenant have heretofore entered into that certain POP Room Rider having
an effective date of December 31, 2010 (the “POP Rider”), which amends and modifies the TKD
Lease and covers (i) two (2) one-quarter (1/4) racks in Suite 155 of the Building, and (ii) two (2)
one-quarter (1/4) racks in Suite 142 of the Building (the TKD Lease and the POP Rider are referred
to herein, collectively, as the “Lease”);

     WHEREAS, any capitalized term or phrase used in this Amendment shall have the same meaning as
the meaning ascribed to such term or phrase in the Lease unless expressly otherwise defined in this
Amendment; and

     WHEREAS, Landlord and Tenant desire to further modify the terms of the Lease in accordance
with the terms and conditions herein provided.

     NOW, THEREFORE, for and in consideration of the sum of Ten and No/100 Dollars ($10.00) and
other good and valuable consideration paid by each party hereto to the other, the receipt and
sufficiency of which are hereby mutually acknowledged, Landlord and Tenant hereby agree as follows:

     1.     Early Access.

            A.      Definitions. As used herein:

                      (i)      “Early Access” shall mean and refer to Tenant’s ability to enter Premises-A prior to the
Commencement Date and Premises-B prior to the Phase II Expansion Date, for the purposes of
inspecting same and for performing Tenant Work.

-1-

 

                      (ii)     “Early Access Date” shall mean and refer to the date upon which Landlord provides Tenant
the Early Access Notice. Landlord agrees to use commercially reasonable efforts to cause the Early
Access Date to occur on or before April 1, 2011.

                      (iii)    “Early Access Notice” shall mean and refer to the notice from Landlord to Tenant
notifying Tenant that Landlord has advanced the Commencement Date Conditions sufficiently to allow
Tenant to engage in certain activities of Tenant Work prior to the Commencement Date.

                      (iv)     “Early Access Period” shall mean and refer to (a) the period between the Early Access
Date and the Commencement Date, as it relates to Premises-A, and (b) the period between the Early
Access Date and the Phase II Expansion Date, as it relates to Premises-B.

                      (v)      “Tenant Work” shall mean and refer to all installations in the Premises, other than the
completion of the Commencement Date Conditions, including the installation of Tenant’s Personal
Property.

            B.      License. Landlord agrees to permit Tenant and the other Tenant Parties to have Early
Access in the Premises, on and after the Early Access Date, except during the performance of
Commissioning of the Datacenter. Any such permission shall constitute a license only, conditioned
upon Tenant and Tenant’s contractors’ obtaining Landlord’s prior written consent (not to be
unreasonably withheld) with regard to each item of Tenant Work that any of such parties desire to
undertake during the Early Access Period. Notwithstanding anything in the Lease or this Amendment
to the contrary, the Early Access Period may be reduced by Landlord to the extent such Early Access
materially interferes with Landlord’s ability to complete the Commencement Date Conditions on or
before the Target Commencement Date. Tenant’s Early Access shall be subject to (and, during such
period, Tenant must comply with) all of the terms and provisions of this Lease, excepting only the
payment of Base Rent; provided, however, Tenant’s Early Access to Premises-B during Phase I shall
not affect Tenant’s obligation to pay Base Rent during the Phase I period. Additionally, Tenant
agrees that (a) Landlord’s obligations to provide services to Premises-A and/or the equipment
serving Premises-A shall commence on the Commencement Date and shall not apply during the Early
Access Period for Premises-A, (b) Landlord’s obligations to provide services to Premises-B and/or
equipment serving Premises-B shall commence on the Phase II Expansion Date and shall not apply
during the Early Access Period for Premises-B, and (c) Tenant shall be required to pay any and all
electricity charges that accrue to the Premises during the Early Access Period. For the avoidance
of doubt, Tenant agrees that Tenant will only perform Tenant Work in the Premises during the Early
Access Period, and that Tenant will not commence business operations in Premises-A prior to the
Commencement Date, nor will Tenant commence business operations in Premises-B prior to the Phase II
Expansion Date.

     2.      Confidentiality. Each party agrees that (i) the terms and provisions of this
Amendment are confidential and constitute proprietary information of the parties; and (ii) as such,
the terms and provisions of this Amendment are, and shall be, subject to the terms of Section 17.19
of the Standard Lease Provisions of the TKD Lease.

-2-

 

     3.      Miscellaneous.

             A.      In the event that the terms of the Lease conflict or are inconsistent with those of this
Amendment, the terms of this Amendment shall govern.

             B.      The Lease is hereby amended as and where necessary to give effect to the express terms of
this Amendment. Except as amended by this Amendment, the terms of the Lease remain in full force
and effect.

             C.      This Amendment shall become effective only upon execution and delivery by both Landlord and
Tenant.

             D.      This Amendment may be executed simultaneously in two or more counterparts each of which
shall be deemed an original, but all of which shall constitute one and the same Amendment.
Landlord and Tenant agree that the delivery of an executed copy of this Amendment by facsimile or
e-mail shall be legal and binding and shall have the same full force and effect as if an original
executed copy of this Amendment had been delivered.

[SIGNATURE PAGE TO FOLLOW]

-3-

 

     IN WITNESS WHEREOF, Landlord and Tenant have caused this Amendment to be executed on the
respective dates set forth below, to be effective as of the 1A Effective Date.

LANDLORD:

DIGITAL ALFRED, LLC,

a Delaware limited liability company

	 	 	 	 	 
	 	 	 
	By:  	  Digital Realty Trust, L. P.,
 	 	 
	 	a Maryland limited partnership, 	 	 
	 	its member and manager 	 	 

	 	 	 	 	 
	 	 	 
	By:  	             Digital Realty Trust, Inc.,
 	 	 
	 	a Maryland corporation, 	 	 
	 	its general partner 	 	 

	 	 	 	 	 
	 	 	 
	By:  	
/s/ Richard Berk
 	 	 
	 	Name:  	Richard Berk 	 	 
	 	Title:  	Vice President Portfolio Management, West Region 	 	 
	 

	Date:	 	March 31, 2011

TENANT:

CONSTANT CONTACT, INC.,

a Delaware corporation

	 	 	 	 	 
	 	 	 
	By:  	
/s/ John J. Walsh, Jr.
 	 	 
	 	Name:  	John J. Walsh, Jr. 	 	 
	 	Title:  	Senior Vice President, Engineering and Operations 	 	 
	 

	Date:	 	March 27, 2011

-4-

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