Document:

Third Forbearance to Loan and Security Agreement

 Exhibit 10.20.3 
 THIRD FORBEARANCE 
 TO 
 LOAN AND SECURITY AGREEMENT 
 This Third Forbearance to Loan and Security
Agreement (this “Agreement”) is entered into this 31st day of August, 2005, by and among Silicon Valley Bank (“Bank” or “Silicon”) and each of the following named corporations: ACT
Teleconferencing Inc., ACT Teleconferencing Services, Inc., ACT Videoconferencing, Inc., ACT Proximity, Inc., and ACT Research, Inc. (collectively and jointly and severally, the “Borrowers” and separately, a
“Borrower”), with ACT Teleconferencing, Inc., whose chief executive office is located at 1526 Cole Boulevard, Suite 300, Golden, CO 80401, acting as the Borrowers’ agent. 
 RECITALS 
 A. Bank and Borrowers have entered into that
certain Loan and Security Agreement dated as of November 12, 2004 (as the same has been amended by the First Forbearance Agreement referred to below and as the same may from time to time be further amended, modified, supplemented or restated,
the “Loan Agreement”). Bank has extended credit to Borrowers for the purposes permitted in the Loan Agreement. 
 B.
Bank and Borrowers entered into that certain Forbearance and Amendment to Loan and Security Agreement dated as of May 31, 2005 (the “First Forbearance Agreement”) and that certain Second Forbearance, Consent and Amendment to
Loan and Security Agreement dated as of July 31, 2005 (the “Second Forbearance Agreement”), pursuant to which Bank agreed to forbear from exercising its rights and remedies against Borrowers, relating to certain events of
default that had occurred under the Loan Agreement, through and including 08/31/05 on the terms and conditions set forth therein, and Bank agreed to amend certain provisions of the Loan Agreement, but only to the extent, in accordance with the
terms, subject to the conditions and in reliance upon the representations and warranties set forth therein. 
 C. Borrowers entered
into certain agreements with Dolphin Direct Equity Partners, LP, a Delaware limited partnership (“Dolphin”), providing for the sales of up to $16,000,000 of preferred stock of ACT Teleconferencing, Inc. (which will result in a change of
control of Borrowers in excess of 20%) in two tranches, with the first in the amount of $8,000,000 which has been completed and the second in the remaining amount to be completed through a public rights offering to existing shareholders of ACT
Teleconferencing, Inc., with Dolphin funding any shortfall. Pending shareholder approval of the first tranche. Dolphin loaned Borrowers up to $1,500,000 (the “Bridge Loan”) secured by a junior lien on Borrowers’ assets and
subordinated to Bank (collectively, the “Transaction”). In connection with the Transaction, Borrowers used proceeds of the first tranche to repay the Bridge Loan and $5,000,000 to repay a portion of the then existing Subordinated Debt and
the proceeds of the second tranche will be used to repay the remaining existing Subordinated Debt. 
 D. Borrowers again acknowledge
that events of default occurred under the Loan Agreement (collectively, the “Existing Defaults”) and that Borrowers continue to be in default of the Loan Agreement as a result of Borrowers’ previous failure to comply with
Section 5.3 (Schedule Section 6, subsections 5, 6 and 8) and Section 5.1 (Schedule Section 5) of the Loan Agreement. 
 E. Borrowers have requested that Bank continue to forbear from exercising its rights and remedies against Borrowers through and including 10/31/05 to allow Borrowers time to complete the second tranche of the Transaction or otherwise
raise additional equity, refinance existing subordinated debt, continue restructuring, and implement their strategic plan. Although Bank is under no obligation to do so, Bank is willing to continue to forbear from exercising its rights and remedies
against Borrowers through and including 10/31/05 on the terms and 

 
conditions set forth in this Agreement, so long as Borrowers comply with the terms, covenants and conditions set forth in this Agreement in a timely manner.

 AGREEMENT 
 Now, THEREFORE, in consideration of the foregoing recitals and other good and valuable consideration, the receipt and adequacy of which is hereby acknowledged, and intending to be legally bound, the parties hereto
agree as follows: 
 1. Definitions. Capitalized terms used but not defined in this Agreement shall have the meanings given to them in
the Loan Agreement. 
 2. Continued Forbearance. 
 2.1 Third Forbearance Period. So long as no Event of Default, other than the Existing Defaults, occurs, subject to the terms and
conditions set forth herein, Bank shall continue to forbear from filing any legal action or instituting or enforcing any rights and remedies it may have against Borrowers through and including 10/31/05 (the “Third Forbearance
Period”). Except as expressly provided herein, this Agreement does not constitute a waiver or release by Bank of any Existing Defaults or of any Obligations or of any Event of Default which may arise in the future after the date of
execution of this Agreement. If Borrowers do not comply with the terms of this Agreement, Bank shall have no further obligations under this Agreement and shall be permitted to exercise at such time any rights and remedies against Borrowers as it
deems appropriate in its sole and absolute discretion. Borrowers understand that Bank has made no commitment and is under no obligation whatsoever to grant any waiver or additional extensions of time at the end of the Third Forbearance Period.

 2.2 Forbearance Terms. Repayment and performance of all obligations of Borrowers to Bank under the Loan Agreement
and this Agreement shall be and shall continue to be secured by the Collateral. The terms of the First Forbearance Agreement and the Second Forbearance Agreement shall continue to apply except as set forth herein. 
 3. Limitation of Agreement. 
 3.1 The Agreement is effective for the purposes set forth herein and shall be limited precisely as written and shall not be deemed to (a) be a consent to any amendment, waiver or modification of any other term or condition of any Loan
Document, or (b) otherwise prejudice any right or remedy which Bank may now have or may have in the future under or in connection with any Loan Document. 
 3.2 This Agreement shall be construed in connection with and as part of the Loan Documents and all terms, conditions, representations,
warranties, covenants and agreements set forth in the Loan Documents are hereby ratified and confirmed and shall remain in full force and effect. 
 4. Representations and Warranties. To induce Bank to enter into this Agreement, each Borrower hereby represents and warrants to Bank as follows: 
 4.1 Immediately after giving effect to this Agreement (a) the representations and warranties contained in the Loan Documents are
true, accurate and complete in all material respects as of the date hereof (except to the extent such representations and warranties relate to an earlier date, in which case they are true and correct as of such date), and (b) no Event of
Default other than the Existing Defaults has occurred and is continuing; 
  

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 4.2 Borrower has the corporate power and authority to execute and deliver this Agreement
and to perform its obligations under the Loan Agreement; 
 4.3 The certificate of incorporation, bylaws and other
organizational documents of Borrower delivered to Bank on November 12, 2004 remain true, accurate and complete and have not been amended, supplemented or restated and are and continue to be in full force and effect; 
 4.4 The execution and delivery by Borrower of this Agreement and the performance by Borrower of its obligations under the Loan Agreement,
have been duly authorized by all necessary corporate action on the part of Borrower; 
 4.5 The execution and delivery by
Borrower of this Agreement and the performance by Borrower of its obligations under the Loan Agreement, do not and will not contravene (a) any law or regulation binding on or affecting Borrower, (b) the certificate of incorporation or
bylaws of Borrower, (c) any order, judgment or decree of any court or other governmental or public body or authority, or subdivision thereof, binding on Borrower, or (d) any contractual restriction with a Person binding on Borrower;

 4.6 The execution and delivery by Borrower of this Agreement and the performance by Borrower of its obligations under the
Loan Agreement, do not require any order, consent, approval, license, authorization or validation of, or filing, recording or registration with, or exemption by any governmental or public body or authority, or subdivision thereof, binding on either
Borrower, except as already has been obtained or made; and 
 4.7 This Agreement has been duly executed and delivered by
Borrower and is the binding obligation of Borrower, enforceable against Borrower in accordance with its terms, except as such enforceability may be limited by bankruptcy, insolvency, reorganization, liquidation, moratorium or other similar laws of
general application and equitable principles relating to or affecting creditors’ rights. 
 5. Prior Agreement. Except as
expressly provided for in this Agreement, the Loan Documents are hereby ratified and reaffirmed and shall remain in full force and effect. This Agreement is not a novation and the terms and conditions of this Agreement shall be in addition to and
supplemental to all terms and conditions set forth in the Loan Documents. Nothing in this Agreement shall constitute a satisfaction of any of the Obligations. In the event of any conflict or inconsistency between this Agreement and the terms of such
documents, the terms of this Agreement shall be controlling, but such document shall not otherwise be affected or the rights therein impaired. 
 6. Release by Borrowers. 
 6.1 FOR GOOD AND VALUABLE CONSIDERATION, each Borrower hereby forever
relieves, releases, and discharges Bank and its present or former employees, officers, directors, agents, representatives, attorneys, and each of them, from any and all claims, debts, liabilities, demands, obligations, promises, acts, agreements,
costs and expenses, actions and causes of action, of every type, kind, nature, description or character whatsoever, whether known or unknown, suspected or unsuspected, absolute or contingent, arising out of or in any manner whatsoever connected with
or related to facts, circumstances, issues, controversies or claims existing or arising from the beginning of time through and including the date of execution of this Agreement (collectively “Released Claims”). Without
limiting the foregoing, the Released Claims shall include any and all liabilities or claims arising out of or in any manner whatsoever connected with or related to the Loan Documents, the Recitals hereto, any instruments, agreements or documents
executed in connection with any of the foregoing or the origination, negotiation, administration, servicing and/or enforcement of any of the foregoing. 
  

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 6.2 By entering into this release, each Borrower recognizes that no facts or
representations are ever absolutely certain and it may hereafter discover facts in addition to or different from those which it presently knows or believes to be true, but that it is the intention of Borrower to hereby fully, finally and forever
settle and release all matters, disputes and differences, known or unknown, suspected or unsuspected; accordingly, if Borrower should subsequently discover that any fact that it relied upon in entering into this release was untrue, or that any
understanding of the facts was incorrect. Borrower shall not be entitled to set aside this release by reason thereof, regardless of any claim of mistake of fact or Law or any other circumstances whatsoever. Each Borrower acknowledges that it is not
relying upon and has not relied upon any representation or statement made by Bank with respect to the facts underlying this release or with regard to any of such party’s rights or asserted rights. 
 6.3 This release may be pleaded as a full and complete defense and/or as a cross-complaint or counterclaim against any action, suit, or
other proceeding that may be instituted, prosecuted or attempted in breach of this release. Each Borrower acknowledges that the release contained herein constitutes a material inducement to Bank to enter into this Agreement, and that Bank would not
have done so but for Bank’s expectation that such release is valid and enforceable in all events. 
 6.4 Each Borrower
hereby represents and warrants to Bank, and acknowledges that Bank is relying thereon, as follows: 
 (a) Except as expressly
stated in this Agreement, neither Bank nor any agent, employee or representative of Bank has made any statement or representation to Borrower regarding any fact relied upon by Borrower in entering into this Agreement. 
 (b) Borrower has made such investigation of the facts pertaining to this Agreement and all of the matters appertaining thereto, as it
deems necessary. 
 (c) The terms of this Agreement are contractual and not a mere recital. 
 (d) Borrower has carefully read this Agreement and the contents hereof are known and understood by Borrower, and this Agreement is signed
by Borrower freely and without duress. 
 (e) Borrower represents and warrants that it is the sole and lawful owner of all
right, title and interest in and to every claim and every other matter which it releases herein, and that it has not heretofore assigned or transferred, or purported to assign or transfer, to any person, firm or entity any claims or other matters
herein released. Each Borrower shall indemnify Bank, defend and hold it harmless from and against all claims based upon or arising in connection with prior assignments or purported assignments or transfers of any claims or matters released herein.

 7. Counterparts. This Agreement may be executed in any number of counterparts and all of such counterparts taken together shall be
deemed to constitute one and the same instrument. 
 8. Effectiveness. This Agreement shall be deemed effective only upon the due
execution and delivery to Bank of this Agreement by each other party hereto. 
 9. Governing Law. This Agreement and the rights and
obligations of the parties hereto shall be governed by and construed in accordance with the laws of the State of Colorado. 
  

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 10. JURY TRIAL WAIVER. BANK AND BORROWERS EACH IRREVOCABLY WAIVES ITS RIGHT TO A JURY TRIAL IN ANY
ACTION OR PROCEEDING OF ANY ISSUE, CLAIM, COUNTERCLAIM OR OTHER CAUSE OF ACTION, WHETHER IN CONTRACT OR TORT, BASED UPON OR ARISING OUT OF THIS AGREEMENT OR THE LOAN AGREEMENT, THE CREDIT EXTENDED THEREUNDER, ANY COLLATERAL PROPERTY SECURING SUCH
CREDIT, OR ANY OTHER AGREEMENT OR DEALINGS RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT OR THE LOAN AGREEMENT. 
 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed and delivered as of the date first written above. 
  

									
	BANK	 		 	BORROWER
			
	Silicon Valley Bank	 		 	ACT Teleconferencing, Inc.
					
	By:	 	

	 		 	By:	 	

	Name:	 	TO COME	 		 	Name:	 	Gene Warren
	Title:	 	Relationship Manager	 		 	Title:	 	CEO
			
	BORROWER	 		 	BORROWER
			
	ACT Teleconferencing Services, Inc.	 		 	ACT Videoconferencing, Inc.
					
	By:	 	

	 		 	By:	 	

	Name:	 	Gene Warren	 		 	Name:	 	Gene Warren
	Title:	 	CEO	 		 	Title:	 	CEO
			
	BORROWER	 		 	BORROWER
			
	ACT Proximity, Inc.	 		 	ACT Research, Inc.
					
	By:	 	

	 		 	By:	 	

	Name:	 	Gene Warren	 		 	Name:	 	Gene Warren
	Title:	 	CEO	 		 	Title:	 	CEO

  

 5Consent Under Loan and Security Agreement

 Exhibit 10.20.4 
 CONSENT 
 UNDER 
 LOAN AND SECURITY AGREEMENT 
 This CONSENT under Loan and Security Agreement (this
“Consent”) is entered into as of the 31st day of October, 2005, by and among Silicon Valley Bank
(“Bank” or “Silicon”) and each of the following named corporations: ACT Teleconferencing, Inc., ACT Teleconferencing Services, Inc., ACT Videoconferencing, Inc., ACT Proximity, Inc., and ACT Research,
Inc. (collectively and jointly and severally, the “Borrowers” and separately, a “Borrower”), with ACT Teleconferencing, Inc., whose chief executive office is located at 1526 Cole Boulevard, Suite 300, Golden,
CO 80401, acting as the Borrowers’ agent. 
 RECITALS 
 A. Bank and Borrowers have entered into that certain Loan and Security Agreement dated as of November 12, 2004 (as the same has been amended
and as the same may from time to time be further amended, modified, supplemented or restated, the “Loan Agreement”). Bank has extended credit to Borrowers for the purposes permitted in the Loan Agreement. 
 B. Borrowers entered into certain agreements with Dolphin Direct Equity Partners, LP, a Delaware limited partnership (“Dolphin”),
providing for the sales of up to $16,000,000 of preferred stock of ACT Teleconferencing, Inc. in two tranches, with the first in the amount of $8,000,000 which has been completed and the second in the remaining amount to be completed through a
public rights offering to existing shareholders of ACT Teleconferencing, Inc., with Dolphin funding any shortfall. Pending completion of the second tranche, Dolphin is prepared to lend Borrowers up to $7,200,000 (the “Bridge Loan”) secured
by a junior lien on Borrowers’ assets and subordinated to Bank (collectively, the “Transaction”). In connection with this Transaction, Borrowers plan to use of the proceeds of this Bridge Loan to repay the remaining existing
Subordinated Debt and the proceeds of the second tranche to repay the Bridge Loan. Borrowers have requested that Bank consent to the Transaction and the payments or prepayments of Subordinated Debt and the borrowing of the Bridge Loan on a secured,
subordinated basis before the closing of the second tranche. 
 C. Borrowers again acknowledge that events of default occurred under
the Loan Agreement (collectively, the “Existing Defaults”) and that Borrowers continue to be in default of the Loan Agreement as a result of Borrowers’ previous failure to comply with Section 5.3 (Schedule
Section 6, subsections 5, 6 and 8) and Section 5.1 (Schedule Section 5) of the Loan Agreement. 
 D. Bank has agreed to
so consent to the Bridge Loan, but only to the extent, in accordance with the terms, subject to the conditions and in reliance upon the representations and warranties set forth below. 
 AGREEMENT 
 Now, THEREFORE, in
consideration of the foregoing recitals and other good and valuable consideration, the receipt and adequacy of which is hereby acknowledged, and intending to be legally bound, the parties hereto agree as follows: 
 1. Definitions. Capitalized terms used but not defined in this Consent shall have the meanings given to them in the Loan Agreement. 
 2. Consent. This Consent will serve as Bank’s consent to the Transaction and the payments or prepayments of Subordinated Debt and the
borrowing of the Bridge Loan on a secured, subordinated basis before the closing of the second tranche in the Transaction solely for 

 
purposes of those Sections of the Loan Agreement which would otherwise conflict with or be violated by the actions contemplated by the Bridge Loan or the
Transaction. Bank’s consent shall not limit or impair Bank’s right to demand strict performance of (1) such covenants as set forth in the Loan Agreement after completion of the Transaction; and (2) all other covenants and
provisions set forth in the Loan Agreement at all times. Bank’s consent shall be conditioned upon the Bridge Loan being subordinated to Bank on terms satisfactory to Bank in its sole discretion, and the other holders of existing Subordinated
Debt which are not repaid with the proceeds of the Bridge Loan also forbearing from acting upon any defaults by Borrowers on such Subordinated Debt and subordinating their collateral to Dolphin in connection with the Bridge Loan. 
 3. Representations and Warranties. To induce Bank to enter into this Consent, each Borrower hereby represents and warrants to Bank as follows:

 3.1 Immediately after giving effect to this Consent (a) the representations and warranties contained in the Loan
Documents are true, accurate and complete in all material respects as of the date hereof (except to the extent such representations and warranties relate to an earlier date, in which case they are true and correct as of such date), and (b) no
Event of Default other than the Existing Defaults has occurred and is continuing; 
 3.2 Borrower has the corporate power and
authority to execute and deliver this Consent; and 
 3.3 The certificate of incorporation, bylaws and other organizational
documents of Borrower delivered to Bank on November 12, 2004 remain true, accurate and complete and have not been amended, supplemented or restated and are and continue to be in full force and effect. 
 4. Prior Agreement. The Loan Documents are hereby ratified and reaffirmed and shall remain in full force and effect. This Consent is not a
novation and the terms and conditions of this Consent shall be in addition to and supplemental to all terms and conditions set forth in the Loan Documents. Nothing in this Consent shall constitute a satisfaction of any of the Obligations. In the
event of any conflict or inconsistency between this Consent and the terms of such documents, the terms of this Consent shall be controlling, but such document shall not otherwise be affected or the rights therein impaired. 
 5. Counterparts. This Consent may be executed in any number of counterparts and all of such counterparts taken together shall be deemed to
constitute one and the same instrument. 
 6. Effectiveness. This Consent shall be deemed effective upon (a) the due execution
and delivery to Bank of this Consent by each other party hereto, (b) Borrowers’ payment to Bank of a fee in an amount equal to $2,500, and (c) Bank’s receipt of a Subordination Agreement (substantially in the form of that among
the parties hereto and Dolphin executed and delivered on July 15, 2005), duly executed and delivered by Dolphin and Borrowers. 
 7.
Governing Law. This Consent and the rights and obligations of the parties hereto shall be governed by and construed in accordance with the laws of the State of Colorado. 
  

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 IN WITNESS WHEREOF, the parties hereto have caused
this Consent to be duly executed and delivered as of the date first written above. 
  

									
	BANK	 		 	BORROWER
			
	Silicon Valley Bank	 		 	ACT Teleconferencing, Inc.
					
	By:	 	

	 		 	By:	 	

	Name:	 	TO COME	 		 	Name:	 	Gene Warren
	Title:	 	Relationship Manager	 		 	Title:	 	CEO
			
	BORROWER	 		 	BORROWER
			
	ACT Teleconferencing Services, Inc.	 		 	ACT Videoconferencing, Inc.
					
	By:	 	

	 		 	By:	 	

	Name:	 	Gene Warren	 		 	Name:	 	Gene Warren
	Title:	 	CEO	 		 	Title:	 	CEO
			
	BORROWER	 		 	BORROWER
			
	ACT Proximity, Inc.	 		 	ACT Research, Inc.
					
	By:	 	

	 		 	By:	 	

	Name:	 	Gene Warren	 		 	Name:	 	Gene Warren
	Title:	 	CEO	 		 	Title:	 	CEO

  

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