Document:

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                                                                   Exhibit 10.17

                    AMENDED AND RESTATED CONSULTING AGREEMENT

      This AMENDED AND RESTATED CONSULTING AGREEMENT, dated as of January 1,
2001 the ("AGREEMENT"), by and among Allied Worldwide, Inc. (formerly named NA
Holding Corporation), a Delaware corporation ("ALLIED") and North American Van
Lines, Inc., a Delaware corporation and wholly owned subsidiary of Allied (the
"COMPANY", together with Allied and its subsidiaries, the "COMPANY GROUP") and
Clayton, Dubilier & Rice, Inc., a Delaware corporation ("CD&R").

                              W I T N E S S E T H:
                              - - - - - - - - - -

      WHEREAS, Allied, indirectly through its subsidiaries, acquired all of the
outstanding shares of capital stock of the Company pursuant to a certain Stock
Purchase Agreement, dated as of January 9, 1998 (as amended from time to time,
the "STOCK PURCHASE AGREEMENT") and a certain Preferred Shares Stock Purchase
Agreement, dated as of January 9, 1998 (the "PREFERRED STOCK AGREEMENT") (such
transactions being hereinafter referred to as the "ACQUISITION");

      WHEREAS, CD&R has performed financial, management advisory and other
services for the Company Group, including but not limited to assistance in
connection with (I) the preparation, negotiation, execution and delivery of the
Stock Purchase Agreement and the Preferred Stock Purchase Agreement, (II) the
retention of legal, accounting, environmental, insurance, investment banking,
financial and other advisors and consultants in connection with the Acquisition,
(III) the preparation, negotiation, execution and delivery of the commitment,
fee and engagement letters, registration rights and purchase agreements, credit
agreements, guarantees, mortgages, pledge agreements and other security
agreements, subscription, management equity agreements, and other agreements,
instruments and documents, relating to the Acquisition, the financing of the
Acquisition and (IV) the structuring, implementation and consummation of the
Acquisition (such services collectively, the "ACQUISITION SERVICES");

      WHEREAS, the parties hereto and their predecessors entered into a
Consulting Agreement, dated as of March 30, 1998 (the "ORIGINAL AGREEMENT"),
pursuant to which the Company Group receives financial and managerial advisory
services from CD&R;

      WHEREAS, in accordance with a resolution adopted by the Boards of
Directors of Allied and the Company on March 8, 2001, the parties to the
Original Agreement wish to amend certain provisions of the Original Agreement
relating to, among other things the services to be provided by CD&R to the
Company Group and the compensation to be paid by the Company Group to CD&R and,
in connection therewith, to amend and restate the Original Agreement in its
entirety;

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      NOW, THEREFORE, in consideration of the premises and the respective
agreements hereinafter set forth and the mutual benefits to be derived herefrom,
the parties hereto hereby agree as follows:

      1. ENGAGEMENT. The Company and Allied hereby engage CD&R as a consultant,
and CD&R hereby agrees to provide financial and managerial advisory services to
the Company Group, all on the terms and subject to the conditions set forth
below.

      2. SERVICES, ETC.

      (a) CD&R hereby agrees during the term of this engagement to assist,
advise and consult with the respective Boards of Directors and management of
each member of the Company Group in such manner and on such business, management
and financial matters, and provide such other financial and managerial advisory
services, as may be reasonably requested from time to time by the Boards of
Directors of each member of the Company Group (the "CONTINUING SERVICES"),
including but not limited to assistance in:

      (i)   establishing and maintaining banking, legal and other business
            relationships for each such member;

      (ii)  developing and implementing corporate and business strategy and
            planning for each such member, including plans and programs for
            improving operating, marketing and financial performance and
            budgeting of future corporate investments;

      (iii) arranging future debt and equity financings and refinancings; and

      (iv)  providing professional employees to serve as directors members of
            the Company Group.

      (b) CD&R hereby agrees during the term of this engagement to provide each
member of the Company Group financial advisory, investment banking and other
similar services (the "TRANSACTION SERVICES") with respect to any proposal for
an acquisition, merger, recapitalization or any other similar transaction
directly or indirectly involving such member of the Company Group and any other
person or entity (collectively, "ADD-ON TRANSACTIONS").

      (c) Each of Allied and the Company will furnish CD&R with such information
as CD&R believes appropriate to its engagement hereunder (all such information
so furnished being referred to herein as the "INFORMATION"). Each Allied and the
Company recognizes and confirms that (i) CD&R will use and rely primarily on the
Information and on information available from generally recognized public
sources in performing the services to be performed hereunder and (ii) CD&R does
not assume

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responsibility for the accuracy or completeness of the Information and such
other information.

      (d) As used in this Agreement, "affiliate" means, with respect to any
person or entity, any other person or entity directly or indirectly controlling,
controlled by or under common control with such first person or entity and
"control' means the possession, directly or indirectly, of the power to direct
or cause the direction of the management policies of a person or entity by
reason of ownership of voting securities, by contract or otherwise.

      3. COMPENSATION; PAYMENT OF EXPENSES.

      (a) Concurrently with the execution of the Original Agreement, the Company
Group and their predecessors paid CD&R as compensation for the Acquisition
Services, a fee of $2,950,000.

      (b) The Company agrees to pay to CD&R, as compensation for Continuing
Services rendered and to be rendered by CD&R hereunder, a fee of $1,000,000 per
year (the "CONTINUING SERVICES FEE"), one quarter of which shall be payable
quarterly in advance on the first day of each of January, April, July and
October commencing on January 1, 2001. Any Continuing Services Fees due for the
quarterly period commencing January 1, 2001 that has not been paid shall be
payable on the date hereof. Such Continuing Services Fee may be increased with
the approval of a majority of the members of the Company's Board of Directors
who are not employees of any member of the Company Group, CD&R or any affiliate
of CD&R (the "DISINTERESTED DIRECTORS") but may not be decreased without the
prior written consent of CD&R. If any employee of CD&R shall be elected to serve
on the Board of Directors of any member of the Company Group or any of their
affiliates (a "DESIGNATED DIRECTOR"), in consideration of the Continuing
Services Fee being paid to CD&R, CD&R shall cause such Designated Director to
waive any and all fees to which such director would otherwise be entitled as a
director for any period for which the Continuing Services Fee or any installment
thereof is paid.

      (c) If an employee of CD&R is appointed to an executive management
position (or a position of comparable responsibility), whether in addition to or
other than as a Designated Director, in any member of the Company Group, then
for the period of such employee's service in such position the Continuing
Services Fee shall be increased by an amount to be determined by CD&R, such
amount not to exceed 100% of the Continuing Services Fee in effect at such time.

      (d) The Company agrees to pay to CD&R upon consummation of any Add-on
Transaction, as compensation for Transaction Services rendered by CD&R hereunder
with respect to such Add-on Transaction, a cash fee equal to 1.0% of the
Transaction

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Value of such Add-on Transaction (the "ADD-ON FEE"). Payment by the Company of
an Add-on Fee in excess of 1.0% of the Transaction Value of the Add-on
Transaction shall require the approval of a majority of the Disinterested
Directors, PROVIDED that an Add-on Fee shall not be payable in connection with
the sale by way of merger or otherwise of all or substantially all of the
outstanding shares of capital stock of Allied or the sale of all or
substantially all of the assets of Allied and its subsidiaries. As used herein,
the term "Transaction Value" means the total value of the Add-on Transaction,
including, without limitation, the aggregate amount of the cash funds or other
securities required to complete the Add-on Transaction (excluding any fees
payable pursuant to this Section 3(c)) including the amount of any indebtedness,
preferred stock or similar items assumed, refinanced or left outstanding. For
purposes of calculating the Add-on Fee, the value of any securities included in
the Transaction Value will be determined by the average of the last sales prices
for such securities on the five trading days ending five days prior to the
consummation of the Add-on Transaction, PROVIDED that if such securities do not
have an existing public trading market, the value of the securities shall be
their fair market value as mutually agreed between the Company and CD&R on the
day prior to consummation of the Add-on Transaction.

      (d) The Company Group jointly and severally agree to reimburse CD&R for
such reasonable travel and other out-of-pocket expenses ("EXPENSES") as may be
incurred by CD&R and its employees and agents in the course or on account of
rendering any services hereunder including but not limited to any fees and
expenses of any legal, accounting or other professional advisors to CD&R engaged
in connection with the services previously provided or being provided hereunder
and any expenses incurred by any Designated Director in connection with the
performance of his or her duties. CD&R may submit monthly expense statements,
which shall be payable within thirty days.

      4. TERM, ETC.

      (a) This Agreement shall be in effect until, and shall terminate upon, the
earlier to occur of (X) the tenth anniversary of the date of the Original
Agreement and (Y) the date on which the CD&R Fund no longer owns any shares of
the capital stock of Allied, and may be earlier terminated by either party
hereto upon 30 days' prior written notice to the other party hereto. The
provisions of this Agreement shall survive any termination of this Agreement,
except for the provisions of Section 1, Section 2(a), Section 2(b), the first
sentence of Section 2(c) and (solely as to any portion of the Continuing
Services Fee or any Expense not paid or reimbursed prior to such termination and
not required to be paid or reimbursed thereafter pursuant to Section 4(c)
hereof) Section 3 hereof.

      (b) Upon any consolidation or merger, or any conveyance, transfer or lease
of all or substantially all of the assets of Allied or the Company as an
entirety, the successor corporation formed by such consolidation or into which
Allied or the Company are

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merged or to which such conveyance, transfer or lease is made shall succeed to,
and be substituted for, Allied or the Company under this Agreement with the same
effect as if such successor corporation has been a party thereto. No such
consolidation, merger or conveyance, transfer or lease of all or substantially
all of the assets of Allied or the Company shall have the effect of terminating
this Agreement or of releasing Allied or the Company or any such successor
corporation from its obligations hereunder.

      (c) Upon any termination of this Agreement, any accrued and unpaid
installment of the Continuing Services Fee or portion thereof (pro rated, with
respect to the month in which such termination occurs, for the portion of such
month that precedes such termination), any accrued and unpaid Add-on Fee or
portion thereof and any unpaid and unreimbursed Expenses that shall have been
incurred prior to such termination (whether or not such Expenses shall then have
become payable), shall be immediately paid or reimbursed, as the case may be, by
Allied or the Company. In the event of the liquidation of the Company, all
amounts due CD&R hereunder shall be paid to CD&R before any liquidating
distributions or similar payments are made to stockholders of Allied or the
Company.

      5. INDEMNIFICATION.

      (a) Allied and the Company confirm and reaffirm their obligations pursuant
to the Indemnification Agreement, dated as of the date hereof, (the
"INDEMNIFICATION AGREEMENT"), among Allied, the Company, NA Acquisition
Corporation (which merged with and into the Company), CD&R and the CD&R Fund (as
such term is defined in the Indemnification Agreement), as the same may be
amended, waived, modified or supplemented from time to time. Without limiting
the generality of the foregoing, Allied and the Company confirm and agree that
(a) they shall indemnify, defend and hold harmless CD&R, the CD&R Fund (as
defined in the Indemnification Agreement), CD&R Associates (as defined in the
Indemnification Agreement) and each of the respective directors, officers,
partners, employees, agents, advisors, representatives and controlling persons
(within the meaning of the Securities Act of 1933, as amended) of CD&R, the CD&R
Fund and CD&R Associates (collectively, "INDEMNITEES") from and against any and
all claims, obligations, liabilities, causes of action, actions, suits,
proceedings, investigations, judgments, decrees, losses, damages, fees, costs
and expenses (including without limitation interest, penalties and fees and
disbursements of attorneys, accountants, investment bankers and other
professional advisors) (collectively, "OBLIGATIONS"), whether incurred with
respect to third parties or otherwise, in any way resulting from, arising out of
or in connection with, based upon or relating to, the performance of the
services contemplated hereby, except to the extent that any such Obligation is
found in a final judgment by a court having jurisdiction to have resulted from
the gross negligence or intentional misconduct of CD&R, (b) no Indemnitee shall
have any liability (whether direct or indirect, in contract or tort or
otherwise) to a member of the Company Group or their respective security holders
or creditors with respect to any

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Obligation in any way resulting from, arising out of or in connection with,
based upon or relating to, the performance of the services contemplated hereby,
except to the extent that any such Obligation is found in a final judgment by a
court having jurisdiction to have resulted from the gross negligence or
intentional misconduct of CD&R, and (c) the rights of each Indemnitee to be
indemnified under any agreement, document, certificate or instrument or
applicable law are independent of and in addition to any rights of such
Indemnitee under any other agreement, document, certificate or instrument or
applicable law.

      (b) The Company hereby agrees to advance costs and expenses, including
attorneys' fees, incurred by CD&R (acting on its own behalf or, if requested by
any such Indemnitee other than itself, on behalf of such Indemnitee) or any
Indemnitee in defending any claim relating to any Obligation in advance of the
final disposition of such claim within 30 days of receipt from CD&R of (i) a
notice setting forth the amount of such costs and expenses (a "PAYMENT NOTICE")
and (ii) an undertaking by or on behalf of CD&R or such Indemnitee to repay
amounts so advanced if it shall ultimately be determined that CD&R or such
Indemnitee is not entitled to be indemnified by the Company as authorized by
this Agreement. CD&R may submit Payment Notices to the Company monthly.

      6. INDEPENDENT CONTRACTOR STATUS. The parties agree that CD&R shall
perform services hereunder as an independent contractor, retaining control over
and responsibility for its own operations and personnel. Neither CD&R nor any of
its employees or agents shall, solely by virtue of this Agreement or the
arrangements hereunder, be considered employees or agents of any member of the
Company Group nor shall any of them have authority to contract in the name of a
member of or bind the Company Group, except (A) to the extent that any
professional employee of CD&R may be serving as an officer of a member of the
Company Group pursuant to Section 3(b) hereof, (B) as expressly agreed to in
writing by a member of the Company Group and (C) each member of the Company
Group hereby acknowledges and agrees that any agreements, arrangements or
understandings entered into by CD&R on behalf of any member of the Company Group
prior to the date hereof in connection with the formation of the Company and the
acquisition by the Company of its business (including, but not limited to, any
confidentiality agreements, agreements with brokers or finders and any
arrangements relating to the financing of such acquisition) shall be obligations
of the Company binding on it to the same extent as such obligations may be
binding on CD&R and the Company shall fully perform, and shall indemnify and
hold harmless CD&R from and against, all such obligations. Any duties of CD&R
arising out of its engagement to perform services hereunder shall be owed solely
to Allied and the Company.

      7. NOTICES. Any notice or other communication required or permitted to be
given or made under this Agreement by one party to the other parties shall be in
writing

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and shall be deemed to have been duly given and effective (i) on the date of
delivery if delivered personally or (ii) when sent if sent by prepaid telegram,
or mailed first-class, postage prepaid, registered or certified mail, or
facsimile transmission as follows (or to such other address as shall be given in
writing by one party to the other parties in accordance herewith):

      If to Company or Allied to:

            North American Van Lines, Inc.
            5001 U.S. Highway 30 West
            Fort Wayne, Indiana  46801-0988
            Attention:  General Counsel
            Telephone:  (219) 429-2511
            Telecopy:   (219) 429-3135

      If to CD&R to:

            Clayton, Dubilier & Rice, Inc.
            375 Park Avenue
            New York, New York 10152
            ATTENTION:  Kevin J. Conway
            Telephone:  (212) 407-5200
            Telecopy:   (212) 407-5252

      with a copy to:

            Debevoise & Plimpton
            875 Third Avenue
            New York, New York 10022
            ATTENTION:  Paul S. Bird, Esq.
            Telephone:  (212) 909-6000
            Telecopy:   (212) 909-6836

      8. ENTIRE AGREEMENT. This Agreement, together with the Indemnification
Agreement (a) contain the complete and entire understanding and agreement of
CD&R and each member of the Company Group with respect to the subject matter
hereof, and (b) supersede all prior and contemporaneous understandings,
conditions and agreements, oral or written, express or implied, in respect of
the subject matter hereof, including but not limited to in respect of the
engagement of CD&R in connection with the subject matter hereof. There are no
representations or warranties of CD&R in connection with this Agreement or the
services to be provided hereunder, except as expressly made and contained in
this Agreement.

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      9. HEADINGS. The headings contained in this Agreement are for purposes of
convenience only and shall not affect the meaning or interpretation of this
Agreement.

      10. COUNTERPARTS. This Agreement may be executed in several counterparts,
each of which shall be deemed an original and all of which shall together
constitute one and the same instrument.

      11. BINDING EFFECT; ASSIGNMENT. This Agreement shall be binding upon and
inure to the benefit of the parties to this Agreement and their respective
successors and assigns and to each Indemnitee, PROVIDED that none of CD&R or any
member of the Company Group may assign any of its rights or obligations under
this Agreement without the express written consent of the other party hereto.
This Agreement is not intended to confer any right or remedy hereunder upon any
person other than the parties to this Agreement and their respective successors
and permitted assigns and each Indemnitee.

      12. GOVERNING LAW. This Agreement shall be deemed to be a contract made
under, and is to be governed and construed in accordance with, the laws of the
State of New York, without regard to the conflict of laws principles or rules
thereof. Each member of the Company Group and CD&R hereby irrevocably submit to
the jurisdiction of the courts of the State of New York and the Federal courts
of the United States of America located in the State, City and County of New
York solely in respect of the interpretation and enforcement of the provisions
of this Agreement, and hereby waive, and agree not to assert, as a defense in
any action, suit or proceeding for the interpretation or enforcement hereof,
that it is not subject thereto or that such action, suit or proceeding may not
be brought or is not maintainable in such courts or that the venue thereof may
not be appropriate or that this Agreement may not enforced in or by such courts,
and the parties hereto irrevocably agree that all claims with respect to such
action or proceeding shall be heard and determined in such a New York State or
Federal court. Each member of the Company Group and CD&R hereby consent to and
grant any such court jurisdiction over the person of such parties and over the
subject matter of any such dispute and agree that mailing of process or other
papers in connection with any such action or proceeding in the manner provided
in Section 7, or in such other manner as may be permitted by law, shall be valid
and sufficient service thereof.

      13. WAIVER OF JURY TRIAL. Each party hereto acknowledges and agrees that
any controversy that may arise under this Agreement is likely to involve
complicated and difficult issues, and therefore it hereby irrevocably and
unconditionally waives any right it may have to a trial by jury in respect of
any litigation directly or indirectly arising out of or relating to this
Agreement, or the breach, termination or validity of this Agreement, or the
transactions contemplated by this Agreement. Each party certifies and
acknowledges that (a) no representative, agent or attorney of any other party
has represented, expressly or otherwise, that such other party would not, in the
event of litigation, seek to enforce the foregoing waiver, (b) it understands
and has considered the

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implications of this waiver, (c) it makes this waiver voluntarily, and (d) it
has been induced to enter into this Agreement by, among other things, the mutual
waivers and certifications contained in this Section 13.

      14. AMENDMENT; WAIVERS. No amendment, modification, supplement or
discharge of this Agreement, and no waiver hereunder, shall be valid or binding
unless set forth in writing and duly executed by the party or Indemnitee against
whom enforcement of the amendment, modification, supplement, discharge or waiver
is sought (and in the case of a member of the Company Group, approved by
resolution of the Boards of Directors of such member of the Company Group). Any
such waiver shall constitute a waiver only with respect to the specific matter
described in such writing and shall in no way impair the rights of the party or
Indemnitee granting such waiver in any other respect or at any other time.
Neither the waiver by any of the parties hereto or any Indemnitee of a breach of
or a default under any of the provisions of this Agreement, nor the failure by
any party hereto or any Indemnitee on one or more occasions, to enforce any of
the provisions of this Agreement or to exercise any right, powers or privilege
hereunder, shall be construed as a waiver of any other breach or default of a
similar nature, or as a waiver of any of such provisions, rights, power or
privileges hereunder. The rights and remedies herein provided are cumulative and
are not exclusive of any rights or remedies that any party or Indemnitee may
otherwise have at law or in equity or otherwise.

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      IN WITNESS WHEREOF, the parties have duly executed this Agreement as of
the date first above written.

                                    CLAYTON, DUBILIER & RICE, INC.

                                    By  /s/ Joseph L. Rice, III
                                        ------------------------
                                        Name:  Joseph L. Rice, III
                                        Title: Chairman

                                    ALLIED WORLDWIDE, INC.

                                    By: /s/ Ronald Milewski
                                        ------------------------
                                        Name:  Ronald Milewski
                                        Title:  Vice President Finance

                                    NORTH AMERICAN VAN LINES, INC.

                                    By: /s/ Ronald Milewski
                                        ------------------------
                                        Name:  Ronald Milewski
                                        Title:  Vice President Finance

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                                                                   EXHIBIT 10.18

          SECOND AMENDMENT, dated as of August 11, 2000 (this "AMENDMENT"), to
the Credit Agreement (the "CREDIT AGREEMENT"), dated as of November 19, 1999 and
amended and restated as of November 23, 1999, among NORTH AMERICAN VAN LINES,
INC., a Delaware corporation (the "PARENT BORROWER"), the Foreign Subsidiary
Borrowers (as defined in the Credit Agreement) from time to time parties to the
Credit Agreement, the several banks and other financial institutions from time
to time parties to the Credit Agreement (the "LENDERS"), THE BANK OF NEW YORK,
as documentation agent, BANC OF AMERICA SECURITIES LLC, as syndication agent,
and THE CHASE MANHATTAN BANK, a New York banking corporation, as collateral
agent and administrative agent for the Lenders (in such capacity, the
"ADMINISTRATIVE AGENT").

                              W I T N E S S E T H:

          WHEREAS, pursuant to the Credit Agreement, the Lenders have agreed to
make, and have made, certain loans and other extensions of credit to the Parent
Borrower;

          WHEREAS, the Parent Borrower and certain of its subsidiaries shall
contribute Meridian Resources Limited (as defined herein), software and human
capital in exchange for convertible preferred stock in Moveline (as defined
herein); and

          WHEREAS, the Administrative Agent and the Lenders are willing to agree
to the requested amendments on the terms and conditions contained herein;

          NOW, THEREFORE, in consideration of the premises and the mutual
covenants contained herein, the parties agree as follows:

          SECTION 1. DEFINED TERMS. Unless otherwise defined herein, terms
defined in the Credit Agreement and used herein shall have the meanings given to
them in the Credit Agreement.

          SECTION 2. AMENDMENT TO SUBSECTION 1.1 (DEFINED TERMS). (a)
Subsection 1.1 of the Credit Agreement is hereby amended by inserting the
following new definitions in the appropriate alphabetical order:

          "MERIDIAN RESOURCES LIMITED": Meridian Mobility Resources Limited, a
     Delaware corporation and a Subsidiary of the Parent Borrower.

          "MOVELINE": Moveline, Inc., a Delaware corporation, and any successor
     thereto.

          "MOVELINE BUSINESS": the business of providing through the Internet
     (and related and successor online, electronic and digital media), directly
     and indirectly through third parties, products and services for use by
     individuals, businesses, agents and drivers in connection with home and
     office relocations.

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          "MOVELINE CONTRIBUTED ASSETS": the following assets and other rights,
     having an aggregate book value of not more than $15,000,000: (a) all assets
     primarily related to the businesses conducted by Meridian Resources Limited
     and by the Parent Borrower and its Subsidiaries through the North American
     Distribution Systems division, the Allied Distribution Systems division and
     the North American Vehicle Services division, including, without
     limitation, all intellectual property primarily related to such businesses,
     non-compete covenants by Holding and the Parent Borrower with respect to
     such businesses, and substantially all of the assets of Customized Project
     Management Systems, Inc. (formerly known as North American Distribution
     Systems, Inc.), (b) a joint ownership right in certain other intellectual
     property used in the residential relocation business of Holding and the
     Parent Borrower with a covenant by Holding and the Parent Borrower not to
     use, or license third parties to use, such intellectual property in an
     Internet-based van line business, (c) certain exclusive rights with respect
     to the establishment of affiliated marketing partnerships in connection
     with the Moveline Business, (d) certain trademark license rights and (e)
     certain waivers of exclusivity rights and assignments of priority capacity
     rights under contracts between the Parent Borrower and its subsidiaries and
     their agents.

          "MOVELINE HUMAN CAPITAL": the human resources contributed by the
     Parent Borrower to Moveline.

          "MOVELINE PREFERRED STOCK": preferred stock or other equity interests
     in Moveline held by the Parent Borrower from time to time, including but
     not limited to any common equity of Moveline or other securities, property
     or assets received by the Parent Borrower by the way of dividend or
     distribution in respect of, or upon any conversion, exchange or
     reclassification of, or otherwise in respect of, any Moveline Preferred
     Stock.

          "MOVELINE SHAREHOLDER AGREEMENTS": a shareholders agreement, a
     registration and participation agreement, and any other documents, all of
     which shall be reasonably satisfactory to the Administrative Agent,
     providing for or otherwise relating to rights and obligations of
     equityholders of Moveline.

          "MOVELINE TRANSACTION": the collective reference to (a) the
     contribution or other transfer by Holding and the Parent Borrower of
     Meridian Resources Limited, the Moveline Contributed Assets and the
     Moveline Human Capital to Moveline, in consideration of or exchange for
     Moveline Preferred Stock with an aggregate original stated value of
     $17,250,000, including the execution, delivery and performance of a
     contribution and subscription agreement providing among other things for
     such transactions, (b) the execution, delivery and performance by Holding,
     the Parent Borrower and others of the Moveline Shareholder Agreements, (c)
     the execution, delivery and performance of a transition services agreement
     for the provision by Holding and the Parent Borrower of administrative,
     accounting, payroll and other headquarters services to Moveline, a
     relocation services agreement for the provision by the Parent Borrower of
     certain van line services to Moveline in connection with the operation of
     the Moveline Business and a master relationship or other agreement
     governing among other things the

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                                                                               3

     technology co-development and joint marketing arrangements between Holding,
     the Parent Borrower and Moveline with respect to the Moveline Business and
     related agreements regarding data sharing and other services to be provided
     by one party to the other, (d) any conversion or exchange of Moveline
     Preferred Stock into or for common equity of Moveline, and any mandatory
     redemption of Moveline Preferred Stock, (e) any sale or other Disposition
     of Moveline Preferred Stock, (f) any registration of common equity of
     Moveline held by the Parent Borrower under applicable securities laws, and
     any sale of any or all of such common equity of Moveline, and (g) the
     exercise by the Parent Borrower of its rights, powers, privileges and
     remedies as a holder of Moveline Preferred Stock, including but not limited
     to under the Moveline Shareholders Agreements and such contribution and
     subscription agreement.

          (b) Subsection 1.1 of the Credit Agreement is hereby further amended
by deleting the "." at the end of the definition of "Asset Sale" and inserting
in lieu thereof "or the Moveline Transaction."

          (c) Subsection 1.1 of the Credit Agreement is hereby further amended
by deleting the definition of "Net Cash Proceeds" in its entirety and inserting
in lieu thereof:

          "NET CASH PROCEEDS": with respect to any Asset Sale (including any
     Sale and Leaseback Transaction permitted under subsection 8.12), any sale
     of Moveline Preferred Stock, any issuance of any debt securities or any
     borrowings by Holding or any of its Subsidiaries (other than issuances and
     borrowings permitted pursuant to subsection 8.2 hereof and Section 5.4.2 of
     the Guarantee and Collateral Agreement), any Permitted Receivables
     Securitization, an amount equal to the gross proceeds in cash and Cash
     Equivalents of such Asset Sale, sale of Moveline Preferred Stock, issuance,
     borrowing or Permitted Receivables Securitization, net of (i) reasonable
     attorneys' fees, accountants' fees, brokerage, consultant and other
     customary fees, underwriting commissions and other reasonable fees and
     expenses actually incurred in connection with such Asset Sale, sale of
     Moveline Preferred Stock, issuance, borrowing or Permitted Receivables
     Securitization, (ii) taxes paid or reasonably estimated to be payable as a
     result thereof, (iii) appropriate amounts provided or to be provided by
     Holding or any of its Subsidiaries as a reserve, in accordance with GAAP,
     against any liabilities associated with such Asset Sale or sale of Moveline
     Preferred Stock and retained by Holding or any such Subsidiary after such
     Asset Sale or sale of Moveline Preferred Stock and other appropriate
     amounts to be used by Holding or any of its Subsidiaries to discharge or
     pay on a current basis any other liabilities associated with such Asset
     Sale or sale of Moveline Preferred Stock, (iv) in the case of a sale or
     Sale and Leaseback Transaction of or involving an asset subject to a Lien
     securing any Indebtedness, payments made and installment payments required
     to be made to repay such Indebtedness, including payments in respect of
     principal, interest and prepayment premiums and penalties and (v) in the
     case of any Permitted Receivables Securitization, any escrowed or pledged
     cash proceeds which effectively secure, or are required to be maintained as
     reserves by the applicable Receivables Subsidiary for, the Indebtedness of
     the Parent Borrower and its Subsidiaries in respect of, or the obligations

<Page>

                                                                               4

     of the Parent Borrower and its Subsidiaries under, such Permitted
     Receivables Securitization.

          SECTION 3. AMENDMENT OF SUBSECTION 4.4(c) (OPTIONAL AND MANDATORY
PREPAYMENTS AND COMMITMENT REDUCTIONS). Subsection 4.4(c) of the Credit
Agreement is hereby amended by deleting such subsection in its entirety and
inserting the following in lieu thereof:

          (c) If (i) Holding or any of its Subsidiaries shall incur Indebtedness
     for borrowed money (other than Indebtedness permitted pursuant to
     subsection 8.2 hereof and Section 5.4.2 of the Guarantee and Collateral
     Agreement) pursuant to a public offering or private placement or otherwise,
     (ii) Holding or any of its Subsidiaries shall make an Asset Sale (other
     than pursuant to clauses (i), (ii), (iii), (iv), (v), (vi) and (viii) of
     subsection 8.6(a)), (iii) Holding or any of its Subsidiaries shall enter
     into a Permitted Receivables Securitization, (iv) Holding or any of
     Subsidiaries shall receive in excess of $20,000,000 of Net Cash Proceeds
     from Sale and Leaseback Transactions during the term of this Agreement or
     (v) Holding or any of its Subsidiaries shall sell, or receive any payment
     in cash or Cash Equivalents upon any merger, redemption, liquidation or
     similar transaction in exchange for, the Moveline Preferred Stock, then, in
     each case, the Borrowers shall prepay the Loans and cash collateralize the
     L/C Obligations in an amount equal to (v) in the case of the incurrence of
     any such indebtedness, 100% of the Net Cash Proceeds thereof, (w) in the
     case of any such Asset Sale, 100% of the Net Cash Proceeds thereof MINUS
     any Reinvested Amounts, (x) in the case of any such Permitted Receivables
     Securitization, 100% of the Net Cash Proceeds thereof, (y) in the case of
     any such Sale and Leaseback Transaction, 100% of the Net Cash Proceeds to
     the extent such Net Cash Proceeds, together with the Net Cash Proceeds of
     any other Sale and Leaseback Transaction entered into by Holding or any of
     its Subsidiaries, exceeds $20,000,000 and (z) in the case of any such sale
     or other payment in respect of the Moveline Preferred Stock, 100% of the
     Net Cash Proceeds thereof, in each such case, with such prepayment to be
     made on the date of receipt of any such Net Cash Proceeds. Nothing in this
     paragraph (c) shall limit the rights of the Administrative Agent and the
     Lenders set forth in Section 9.

          SECTION 4. AMENDMENT TO SUBSECTION 8.3 (LIMITATION ON LIENS).
Subsection 8.3 of the Credit Agreement is hereby amended by (a) deleting the
"and" at the end of paragraph (r), (b) deleting the "." and inserting in lieu
thereof "; and" at the end of paragraph (s) and (c) inserting the following
after paragraph (s):

          (t) Liens on the Moveline Contributed Assets arising out of or
     resulting from the execution, delivery and performance of any agreements in
     connection with the Moveline Transaction.

          SECTION 5. AMENDMENT TO SUBSECTION 8.4 (LIMITATION ON GUARANTEE
OBLIGATIONS). Subsection 8.4 of the Credit Agreement is hereby amended by (a)
deleting the "and" at the end of paragraph (p), (b) deleting the "." and
inserting in lieu thereof "; and" at the end of paragraph (q) and (c) inserting
the following after paragraph (q):

<Page>

                                                                               5

          (r) Guaranty Obligations in respect of obligations of Moveline not to
     exceed $750,000 in the aggregate.

          SECTION 6. AMENDMENT TO SUBSECTION 8.6(a) (LIMITATION ON SALE OF
ASSETS). Subsection 8.6(a) of the Credit Agreement is hereby amended by (a)
deleting the "and" at the end of paragraph (x), (b) deleting the "." and
inserting in lieu thereof ";" at the end of paragraph (xi) and (c) inserting the
following after paragraph (xi):

          (xii) the contribution or other Disposition of Meridian Resources
     Limited, the Moveline Contributed Assets and the Moveline Human Capital in
     consideration of or in exchange for Moveline Preferred Stock; and

          (xiii) any sale or other Disposition of Moveline Preferred Stock in
     connection with the Moveline Transaction.

          SECTION 7. AMENDMENT TO SUBSECTION 8.9 (LIMITATIONS ON INVESTMENTS,
LOANS AND ADVANCES). Subsection 8.9 of the Credit Agreement is hereby amended by
(a) deleting the "and" at the end of paragraph (s), (b) deleting the "." and
inserting in lieu thereof "; and" at the end of paragraph (t) and (c) inserting
the following after paragraph (t):

          (u) the Investment in or consisting of Moveline Preferred Stock with
     an aggregate original stated value of $17,250,000 received in consideration
     of or in exchange for Meridian Resources Limited, the Moveline Contributed
     Assets and the Moveline Human Capital in connection with the Moveline
     Transaction and any additional Investments in Moveline Preferred Stock not
     to exceed $5,000,000 in the aggregate.

          SECTION 8. AMENDMENT TO SUBSECTION 8.11 (LIMITATION ON TRANSACTIONS
WITH AFFILIATES). Subsection 8.11 of the Credit Agreement is hereby amended by
(a) deleting the "or" at the end of paragraph (v), (b) deleting the "." and
inserting in lieu thereof "; or" at the end of paragraph (vi) and (c) inserting
the following after paragraph (vi):

          (vii) the Moveline Transaction and any transaction involving, among
     others, the Parent Borrower and Moveline in connection therewith, including
     the execution, delivery and performance of the Moveline Shareholders
     Agreements and the agreements described in paragraphs (a) and (c) of the
     definition of the term "Moveline Transaction".

          SECTION 9. AMENDMENTS TO THE GUARANTEE AND COLLATERAL AGREEMENT. (a)
Subsection 5.4.2 of the Guarantee and Collateral Agreement is hereby amended by
(i) deleting the ":" at the end of the second line thereof and inserting in lieu
thereof ", Holding shall not;", (ii) deleting the "and" at the end of clause (k)
of paragraph (i), and (iii) deleting the ";" at the end of paragraph (i) and
inserting the following in lieu thereof:

     , and (m) in connection with the Moveline Transaction, the entry into a
     non-competition agreement with respect to the Moveline Business and the
     entry into such other agreements as Holding may deem reasonably necessary
     to cause its Subsidiaries to enter

<Page>

                                                                               6

     into the Moveline Transaction and to guaranty the performance by such
     Subsidiaries of their respective obligations in connection therewith;

          (b) The information set forth in Annex I hereto is hereby added to
Schedule 2 to the Guarantee and Collateral Agreement and Schedule 2 to the
Guarantee and Collateral Agreement is hereby amended to include such additional
information.

          SECTION 10. CONDITIONS TO EFFECTIVENESS. This Amendment shall become
effective on the date (the "AMENDMENT EFFECTIVE DATE") on which (a) the Parent
Borrower and the Required Lenders shall have executed and delivered to the
Administrative Agent this Amendment and each Guarantor shall have executed the
Acknowledgment and Consent in the form annexed hereto and (b) the Administrative
Agent shall have received evidence, in form and substance reasonably
satisfactory to it, that Moveline has received gross cash proceeds of
$25,000,000 from the issuance by Moveline of its common equity, representing
approximately 50% of the initial fully diluted Capital Stock of Moveline, to
CD&R Fund V.

          SECTION 11. REPRESENTATIONS AND WARRANTIES. In order to induce the
Administrative Agent and the Lenders to enter into this Amendment, the Parent
Borrower hereby represents and warrants to the Administrative Agent and the
Lenders that the representations and warranties made by the Parent Borrower in
Section 5 of the Credit Agreement are true and correct in all material respects
on and as of the Amendment Effective Date, before and after giving effect to the
effectiveness of this Amendment, as if made on and as of the Amendment Effective
Date, except to the extent such representations and warranties expressly relate
to a specific earlier date, in which case such representations and warranties
were true and correct as of such earlier date.

          SECTION 12. PAYMENT OF EXPENSES. The Parent Borrower agrees to pay or
reimburse the Administrative Agent for all of its out-of-pocket costs and
expenses incurred in connection with this Amendment, any other documents
prepared in connection herewith and the transactions contemplated hereby,
including, without limitation, the reasonable fees and disbursements of counsel
to the Administrative Agent.

          SECTION 13. PLEDGED SHARES. The Parent Borrower hereby agrees,
promptly upon receipt thereof, to deliver to the Administrative Agent all the
shares of Capital Stock issued to the Parent Borrower in exchange for its
Investment in Moveline (the "ADDITIONAL PLEDGED SHARES"), along with executed
undated stock powers for such Additional Pledged Shares.

          SECTION 14. REFERENCE TO AND EFFECT ON THE LOAN DOCUMENTS. On and
after the Amendment Effective Date, each reference in the Credit Agreement to
"this Agreement", "hereunder", "hereof" or words of like import referring to the
Credit Agreement, and each reference in the other Loan Documents to "the Credit
Agreement", "thereunder", "thereof" or words of like import referring to the
Credit Agreement, shall mean and be a reference to the Credit Agreement as
amended hereby. The execution, delivery and effectiveness of this Amendment
shall not, except as expressly provided herein, operate as a waiver of any
right, power or remedy of any Lender or any Agent under any of the Loan
Documents. Except as

<Page>

                                                                               7

expressly amended herein, all of the provisions of the Credit Agreement and the
other Loan Documents are and shall remain in full force and effect in accordance
with the terms thereof and are hereby in all respects ratified and confirmed.

          SECTION 15. GOVERNING LAW. THIS AMENDMENT AND THE RIGHTS AND
OBLIGATIONS OF THE PARTIES HERETO SHALL BE GOVERNED BY, AND CONSTRUED AND
INTERPRETED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK.

          SECTION 16. COUNTERPARTS. This Amendment may be executed by the
parties hereto in any number of separate counterparts, and all of said
counterparts taken together shall be deemed to constitute one and the same
instrument. Delivery of an executed signature page of this Amendment by
facsimile transmission shall be effective as delivery of a manually executed
counterpart hereof. A set of the copies of this Amendment signed by all the
parties shall be lodged with the Parent Borrower and the Administrative Agent.

          SECTION 17. SUCCESSORS AND ASSIGNS. This Amendment shall be binding
upon and inure to the benefit of the Parent Borrower and its successors and
assigns, and upon the Administrative Agent and the Lenders and their successors
and assigns. The execution and delivery of this Amendment by any Lender prior to
the Amendment Effective Date shall be binding upon its successors and assigns
and shall be effective as to any loans or commitments assigned to it after such
execution and delivery.

          SECTION 18. REVIEW OF SHAREHOLDERS AGREEMENTS. The Administrative
Agent agrees that it shall promptly after the date on which any Moveline
Shareholders Agreements are delivered by the Parent Borrower to the
Administrative Agent deliver a notice (either written or oral) to the Parent
Borrower, specifying either (i) the modifications required to be made to the
Moveline Shareholders Agreements in order for them to be reasonably satisfactory
to the Administrative Agent or (ii) that the Moveline Shareholders Agreements
are reasonably satisfactory to the Administrative Agent.

<Page>

          IN WITNESS WHEREOF, the parties have caused this Amendment to be
executed and delivered by their respective duly authorized officers as of the
day and year first above written.

                                         NORTH AMERICAN VAN LINES, INC.

                                         By: /s/ Ralph A. Ford
                                            ------------------------------------
                                            Name:  Ralph A. Ford
                                            Title: Secretary

                                         THE CHASE MANHATTAN BANK
                                         as Administrative Agent and as a Lender

                                         By: /s/ William J. Caggiano
                                            ------------------------------------
                                            Name:  William J. Caggiano
                                            Title: Managing Director

                                         THE BANK OF NEW YORK

                                         By: /s/ Eugene F. Kenny
                                            ------------------------------------
                                            Name:  Eugene F. Kenny
                                            Title: Assistant Vice President

                                         BANK OF AMERICA, N.A.

                                         By: /s/ W. Thomas Barnett
                                            ------------------------------------
                                            Name:   W. Thomas Barnett
                                            Title:  Managing Director

<Page>

                                         ARCHIMEDES FUNDING III, LTD.

                                         By: ING Capital Advisors LLC,
                                             as Collateral Manager

                                         By: /s/ Steven Gorski
                                            ------------------------------------
                                             Name:  STEVEN GORSKI
                                             Title: VICE PRESIDENT &
                                                    SENIOR CREDIT ANALYST

                                         BANKERS TRUST COMPANY

                                         By: /s/ Diane F. Rolfe
                                            ------------------------------------
                                             Name:  Diane F. Rolfe
                                             Title: Vice President

                                         BANK OF TOKYO-MITSUBISHI TRUST COMPANY

                                         By: /s/ Brandon Meyerson
                                            ------------------------------------
                                             Name:  Brandon Meyerson
                                             Title: Assistant Vice President

                                         HELLER FINANCIAL, INC.

                                         By: /s/ Scott Ziemke
                                            ------------------------------------
                                             Name:  Scott Ziemke
                                             Title: Assistant Vice President

<Page>

                                         HSBC BANK USA

                                         By: /s/ Paul M. Harrington
                                            ------------------------------------
                                             Name:   Paul M. Harrington
                                             Title:  Authorized Signatory

                                         KZH ING-2 L.L.C.

                                         By: /s/ Virginia Conway          .
                                            ------------------------------------
                                             Name:  Virginia Conway
                                             Title: Authorized Agent

                                         MERRILL LYNCH DEBT STRATEGIES PORTFOLIO

                                         By: Merrill Lynch Asset Management,
                                             L.P., as Investment Advisor

                                         By: /s/ Mark A. Minnick
                                            ------------------------------------
                                             Name:  Mark A. Minnick
                                             Title: Senior Vice President

                                         MERRILL LYNCH PRIME RATE PORTFOLIO

                                         By: Merrill Lynch Asset Management,
                                             L.P., as Investment Advisor

                                         By: /s/ Lisa M. Mincheski
                                            ------------------------------------
                                             Name:  Lisa M. Mincheski
                                             Title: Managing Director

<Page>

                                         NUVEEN SENIOR INCOME FUND

                                         By: Nuveen Senior Loan Asset
                                             Management, Inc.

                                         By: /s/ Lisa M. Mincheski
                                            ------------------------------------
                                             Name:   Lisa M. Mincheski
                                             Title:  Managing Director

                                         THE PROVIDENT BANK

                                         By: /s/ Thomas W. Doe
                                            ------------------------------------
                                             Name:  Thomas W. Doe
                                             Title: Vice President

                                         SUNTRUST BANK, CENTRAL FLORIDA, NA

                                         By: /s/ Shelley M. Browne
                                            ------------------------------------
                                             Name:  Shelley M. Browne
                                             Title: Managing Director

                                         THE BANK OF NOVA SCOTIA

                                         By: /s/ F.C.H. Ashby
                                            ------------------------------------
                                             Name:  F.C.H. Ashby
                                             Title: Senior Manager Loan
                                                    Operations

<Page>

                                         VAN KAMPEN PRIME RATE INCOME TRUST

                                         By: Van Kampen Investment Advisory
                                             Corp.

                                         By: /s/ Darvin D. Pierce
                                            ------------------------------------
                                             Name:   Darvin D. Pierce
                                             Title:  Vice President

                                         VAN KAMPEN SENIOR FLOATING RATE FUND

                                         By: Van Kampen Investment Advisory
                                             Corp.

                                         By: /s/ Darvin D. Pierce
                                            ------------------------------------
                                             Name:   Darvin D. Pierce
                                             Title:  Vice President

                                         VAN KAMPEN SENIOR INCOME TRUST

                                         By: Van Kampen Investment Advisory
                                             Corp.

                                         By: /s/ Darvin D. Pierce
                                            ------------------------------------
                                             Name:   Darvin D. Pierce
                                             Title:  Vice President

<Page>

                           ACKNOWLEDGMENT AND CONSENT

          Each of the undersigned corporations as guarantors under the
Guarantee and Collateral Agreement, dated as of November 19, 1999, made by
the undersigned corporations in favor of the Administrative Agent, for the
benefit of the Lenders, hereby (a) consents to the transactions contemplated
by this Amendment and (b) acknowledges and agrees that the guarantees (and
grants of collateral security therefor) as contained in such Guarantee and
Collateral Agreement are, and shall remain, in full force and affect after
giving affect to this Amendment.

                                         ALLIED WORLDWIDE, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         FLEET INSURANCE MANAGEMENT, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         FRONTRUNNER WORLDWIDE, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         GREAT FALLS NORTH AMERICAN, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

<Page>

                                         NACAL, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         NAVTRANS INTERNATIONAL FREIGHT
                                          FORWARDING, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         NORTH AMERICAN DISTRIBUTION
                                          SYSTEMS, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         NORTH AMERICAN LOGISTICS, LTD.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         NORTH AMERICAN VAN LINES OF TEXAS, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

<Page>

                                         RELOCATION MANAGEMENT SYSTEMS, INC.

                                         By: /s/ Ralph A. Ford
                                            ------------------------------------
                                             Name:  Ralph A. Ford
                                             Title: Secretary

                                         A RELOCATION SOLUTIONS MANAGEMENT
                                          COMPANY

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         ALLIED FREIGHT FORWARDING, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         ALLIED VAN LINES, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         ALLIED INTERNATIONAL N.A., INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

<Page>

                                         ALLIED VAN LINES TERMINAL COMPANY

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

                                         VANGUARD INSURANCE AGENCY, INC.

                                         By: /s/ Robert Henry
                                            ------------------------------------
                                             Name:  Robert Henry
                                             Title:

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