Document:

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                                                                    EXHIBIT 10.5

                             STOCK OPTION AGREEMENT

                        Made as of the day of ______,2000

                                 By and between

                         XACCT TECHNOLOGIES (1997) LTD.

                          AN ISRAELI COMPANY LOCATED AT
                              12 HACHILAZON STREET
                                    RAMAT GAN
                                     ISRAEL
                                OF THE FIRST PART

                                       AND

                               NAME ______________
                                  ID __________
                              ADDRESS _____________

                                (the "OPTIONEE")

                               OF THE SECOND PART

                                    PREAMBLE

WHEREAS        On _________, 2000 the Company adopted the 2000 Section 3(i)
               Share Option Plan, a copy of which is attached as EXHIBIT A
               hereto, forming an integral part hereof (the "3(I) OPTION PLAN");
               and -

WHEREAS        The Company has determined that the Optionee be granted an Option
               under the 3(i) Option Plan to purchase the Shares of the Company,
               and the Optionee has agreed to such grant, all on the terms and
               subject to the conditions hereinafter provided.

NOW, THEREFORE, it is agreed as follows:

1.       PREAMBLE AND DEFINITIONS
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      1.1   The Preamble to this Agreement constitutes an integral part hereof.

      1.2   Unless otherwise defined herein, capitalized terms used herein shall
            have the meaning ascribed to them in the 3(i) Option Plan.

2.    GRANT OF OPTION

      2.1   The Company hereby grants to the Optionee the number of Options set
            forth in Section 1 of EXHIBIT B hereto, each option exercisable for
            one Ordinary Share of NIS_____ nominal value in the share capital of
            the Company, taken from the total number of Shares reserved for
            purposes of the 3(i) Option Plan in the Company's authorized capital
            (the "SHARE"), to purchase Shares at the Purchase Price per Share
            set forth in Section 2 of such Exhibit B (the "PURCHASE PRICE"), on
            the terms and subject to the conditions hereinafter provided.

            The Option Price will be paid in NIS in accordance with the
            representative rate of exchange of the U.S. dollar, published by the
            Bank of Israel and known on the date of giving the notice of
            exercise (as set forth in Section 5.1 hereinafter).

      2.2   The Optionee is aware that the Company intends to issue additional
            shares in the future to various entities and individuals, as the
            Company in its sole discretion shall determine.

3.    PERIOD OF OPTION AND CONDITIONS OF EXERCISE

      3.1   The terms of this Option Agreement shall commence on the date as
            defined in Exhibit B (the "DATE OF GRANT") and terminate at the
            Expiration Date (as defined in Section 6 below), or at the time at
            which the Option is completely terminated pursuant to the terms of
            the 3(i) Option Plan or pursuant to this Agreement.

      3.2   The Options may be exercised by the Optionee in whole at any time or
            in part from time to time, as determined by the Board, and to the
            extent that the Options become vested and exercisable in accordance
            with section 3 of Exhibit B, prior to the Expiration Date, and
            provided that, subject to the provisions of Section 3.4 below, the
            Optionee is an employee of the Company or any of its Subsidiaries,
            or of a Parent or an employee of the successor company (or
            Subsidiary of such successor company), at all times during the
            period beginning with the granting of the Option and ending upon the
            date of exercise, issuing or assuming the Options in a Transaction
            described in Section 7.1 of this Agreement

      3.3   Subject to the provisions of Section 3.4 below, in the event of
            termination of the Optionee's employment with the Company or with
            any of its Subsidiaries, or a Parent or of its an employment with
            the successor company (or subsidiary of such successor company),
            issuing or assuming the Options in a transaction described in
            section 7.1 of the Agreement, all Options granted to him will
            immediately expire. A notice of

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            termination of employment by either the Company or the Optionee
            shall be deemed to constitute termination of employment.

      3.4   Notwithstanding anything to the contrary hereinabove, an Option may
            be exercised after the date of termination of Optionee's employment
            with the Company or any Subsidiary or a Parent or a subsidiary
            company of such company issuing or assuming the Options in a
            transaction described in section 7.1 hereof during an additional
            period of time beyond the date of such termination, but only with
            respect to the number of Options already vested and unexercised at
            the time of such termination, according to the Vesting Periods and
            the Expiration Date of the Options, set forth in Exhibit B hereto,
            and provided that either:

            3.4.1       such termination is without Cause (as defined below), in
                        which event any Options still in force and unexpired may
                        be exercised within a period of 90 (ninety) days from
                        the date of such termination; or-

            3.4.2       such termination is the result of death or disability of
                        the Optionee, in which event any Options still in force
                        and unexpired may be exercised within a period of 3
                        (three) months from the date of such termination; or-

            3.4.3       prior to the date of such termination, the Board Shall
                        authorize an extension of the terms of all or part of
                        the Options beyond the date of such termination for a
                        period not to exceed the period during which the Options
                        by their terms would otherwise have been exercisable.

            The term "CAUSE" shall mean (i) conviction of any felony involving
            moral turpitude or affecting the Company; (ii) any refusal to carry
            out a reasonable directive of the CEO which involves the business of
            the Company or its affiliates and was capable of being lawfully
            performed; (iii) embezzlement of funds of the Company or its
            affiliates; (iv) any breach of the Optionee's fiduciary duties or
            duties of care of the Company; including without limitation
            disclosure of confidential information of the Company; and (v) any
            conduct (other than conduct in good faith) reasonably determined by
            the Board to be materially detrimental to the Company.

      3.5   The Options may be exercised only to purchase whole Shares, and in
            no case may a fraction of a Share be purchased. If any fractional
            Shares would be deliverable upon exercise, such fraction shall be
            rounded up one-half or more, or otherwise rounded down, to the
            nearest whole number.

4.    VESTING

      Subject to the requirements as to the number of Shares for which an Option
      is exercisable as set forth in Section 2.1 above, Options shall vest
      (i.e., Options shall become exercisable) on the dates set forth in Section
      3 of Exhibit B hereto (the "VESTING PERIODS").

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5.     METHOD OF EXERCISE

       5.1  Options shall be exercised by the Optionee by giving written notice
            to the Company, in such form and method as may be determined by the
            Company and the Trustee, if applicable (the "EXERCISE NOTICE"). The
            Exercise Notice shall specify the number of Shares with respect to
            which the Option is being exercised. The exercise of the Options
            shall be effective upon receipt of the Exercise Notice by the
            Company at its principal office and the payment of the Option Price
            to the Company by the Optionee who acquires the Shares issuable
            upon exercise of the Option.

      5.2   If the Company chooses to elect a trustee, the Options shall
            immediately be issued to the Trustee and be held by the Trustee in
            accordance with the provisions of Section 5 of the 3(i) Option
            Plan. The Trustee shall not transfer any Options to the Optionee
            prior to exercise of the Options into Shares. The Trustee will
            transfer the Shares to the Optionee upon demand. If any law or
            regulation requires the Company to take any action with respect to
            the Shares so demanded before the issuance thereof, then the date
            of their issuance shall be extended for the period necessary to
            take such action. The Optionee hereby authorizes the Trustee to
            sign an agreement with the Company whereby Shares will not be
            transferred without deduction of taxes at source. The Optionee
            hereby undertakes to release the Trustee from any liability in
            respect of any action or decision duly taken and BONA FIDE executed
            in relation with the 3(i) Option Plan, or any Option or Share
            granted to the Optionee herein and/or thereunder

6.    TERMINATION OF OPTION

      6.1   Except as otherwise stated in this Agreement, the Options, to the
            extent not previously exercised, shall terminate forthwith upon the
            earlier of: (i) the date set forth in Section 4 of Exhibit B hereto;
            and - (ii) the expiration of any extended period in any of the
            events set forth in Section 3.4 above (and such earlier date shall
            be referred to herein as the "EXPIRATION DATE").

      6.2   Without derogating from the above, the Board, upon recommendation of
            the Committee may, with the prior written consent of the Optionee,
            from time to time cancel all or any portion of the Options then
            subject to exercise, and the Company's obligation in respect of such
            Options may be discharged by (i) payment to the Optionee of an
            amount in cash equal to the excess, if any, of the Fair Market Value
            of the Shares pertaining to such canceled Options, at the date of
            such cancellation, over the aggregate Purchase Price of such Shares,
            (ii) the issuance or transfer to the Optionee of shares of the
            Company with a fair market value at the date of such transfer equal
            to any such excess, or (iii) a combination of cash and shares with a

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            combined value equal to any such excess, all determined by the Board
            in its sole discretion.

7.    ADJUSTMENTS

      7.1   In the event of a merger of the Company with or into another
            corporation, or the sale of all or substantially all of the assets
            or shares of the Company (each event a "TRANSACTION") while
            unexercised Options remain outstanding under the 3(i) Option Plan,
            each outstanding Option shall be assumed or there shall be
            substituted for the Shares subject to the unexercised portions of
            such outstanding Options an appropriate number of shares of each
            class of shares or other securities of the successor company (or a
            parent or subsidiary of the successor company) which were
            distributed to the shareholders of the Company in respect of such
            shares, and appropriate adjustments shall be made in the purchase
            price per share to reflect such action, all as will be determined by
            the Board whose determination shall be final.

            However, if the successor company (or a parent or subsidiary of the
            successor company) does not agree to assume or substitute for the
            Option award as aforesaid, the Vesting Periods shall be accelerated
            so that any unvested Option shall be immediately vested in full as
            of the date ten (10) days prior to the effective date of the
            Transaction and the Committee shall notify the Optionee that the
            Option is fully exercisable for a period of ten (10) days from the
            date of such notice, and the Option shall terminate upon the
            expiration of such period.

      7.2   In the event of any change in the capital structure of the Company,
            including but without limitation as a result of a recapitalization,
            combination, reclassification, distribution of bonus shares,
            distribution of dividend otherwise than in cash, shares split,
            reverse shares split, dividend on winding up, consolidating shares,
            swapping shares, changing the Company's structure or otherwise, but
            excluding a change of control transactions in respect of which the
            provisions of Section 7.1 above shall apply, appropriate
            proportionate adjustments will be made in (i) the aggregate number
            of Shares that are reserved for issuance pursuant to Section 6 of
            this 3(i) Option Plan, under outstanding Options or future Options
            granted hereunder; and/or (ii) the Purchase Price and the number of
            Shares that may be acquired under each outstanding Option granted
            hereunder; and/or (iii) other rights and matters determined on a per
            share basis under this 3(i) Option Plan or any Option Agreement
            evidencing an outstanding Option granted thereunder. Any such
            adjustments will be made only by the Board, and when so made will be
            effective, conclusive and binding for all purposes with respect to
            the 3(i) Option Plan and all Options then outstanding. No such
            adjustments will be required by reason of the

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            issuance or sale by the Company for cash or other consideration of
            additional Shares or securities convertible into or exchangeable for
            Shares.

            For avoidance of doubt all the terms and conditions contained herein
            in respect of the Options and/or the Shares shall apply to the
            options and/or shares resulting from the above adjustments.

      7.3   If the Company is liquidated or dissolved while unexercised Options
            remain outstanding under this 3(i) Option Plan, then all such
            outstanding Options may be exercised in full by the Optionees as of
            the effective date of any such liquidation or dissolution of the
            Company without regard to the installment exercise provisions
            hereof, by the Optionees giving notice in writing to the Company of
            their intention to so exercise.

      7.4   Anything herein to the contrary notwithstanding, if prior to the
            completion of an IPO of the Company's securities, all or
            substantially all of the shares of the Company are to be sold, or
            upon a merger or reorganization or the like, the shares of the
            Company, or any class thereof, are to be exchanged for securities of
            another Company, then in such event, each Optionee shall be obliged
            to sell or exchange, as the case may be, the Shares such Optionee
            purchased under the 3(i) Option Plan, in accordance with the
            instructions then issued by the Board whose determination shall be
            final.

8.    RIGHTS PRIOR TO EXERCISE OF OPTION; LIMITATIONS AFTER PURCHASE OF SHARES

      8.1   The Optionee shall not have any of the rights or privileges of
            shareholders of the Company in respect of any Shares purchasable
            upon the exercise of any part of an Option unless and until
            registration of the Optionee as holder of such Shares in the
            Company's register of members following exercise of any Option, but
            in case of Options and Shares held by the Trustee, subject always to
            the provisions of section 5 of the 3(i) Option Plan,

            No Option granted hereunder, whether fully paid or not, shall be
            assignable, transferable or given as collateral or any right with
            respect to them given to any third party whatsoever, and during the
            lifetime of the Optionee each and all of the Optionee's rights to
            purchase Shares hereunder shall be exercisable only by the Optionee.
            Any such action made directly or indirectly, for an immediate
            validation or for a future one, shall be void.

      8.3   Until the consummation of an IPO, Shares shall be voted by an
            irrevocable proxy pursuant to the directions of the Board, such
            proxy to be provided to the person or persons designated by the
            Board. A copy of the proxy is attached hereto as exhibit C. Such
            person or persons designated by the Board shall be indemnified and
            held harmless by the Company against any cost or expense (including
            counsel fees)

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            reasonably incurred by him/her, or any liability (including any sum
            paid in settlement of a claim with the approval of the Company)
            arising out of any act or omission to act in connection with the
            voting of such proxy unless arising out of such member's own fraud
            or bad faith, to the extent permitted by applicable law. Such
            indemnification shall be in addition to any rights of
            indemnification the person(s) may have as a director or otherwise
            under the Company's Articles of Association, any agreement, any vote
            of shareholders or disinterested directors, insurance policy or
            otherwise.

      8.4   Optionee acknowledges that once the Company's shares will be traded
            in any public market, the Optionee's right to sell his Shares may be
            subject to some limitations, as set forth by the Company or its
            underwriters. In such event, the Optionee will unconditionally agree
            to any such limitations, and shall sign or exercise any
            documentaions as may be deemed necessary by the Comapny to implement
            such limitation, immediately upon he Company's request.

      8.5   Prior to an IPO, the Optionee shall be required by the Company, at
            the Company's discretion, to give a representation in writing upon
            exercising the Option, that he or she is acquiring the Shares for
            his or her own account, for investment and not with a view to, or
            for sale in connection with, the distribution of any part thereof.

      8.6   The Optionee shall not dispose of any Shares in transactions that
            violate, in the opinion of the Company, any applicable rules and
            regulations.

      8.7    If any Shares shall be registered under the 1933 Act, no public
             offering other than on a national securities exchange, as defined
             in the Securities Exchange Act of 1934 (as amended), of any Shares
             shall be made by the Optionee (or any other person) under such
             circumstances that he or she (or such other person) may be deemed
             an underwriter, as defined in the 1933 Act.

      8.8   The Optionee agrees that the Company shall have the authority to
            endorse upon the certificate or certificates representing the Shares
            such legends referring to the foregoing restrictions, and any other
            applicable restrictions, as it may deem appropriate (which do not
            violate the Optionee's rights according to this Agreement).

9.    SHARES SUBJECT TO RIGHT OF FIRST REFUSAL

      9.1   Notwithstanding anything to the contrary in the Articles of
            Association of the Company (the "ARTICLES"), the Optionee shall not
            have any right of first refusal, co sale rights or pre-emptive
            rights in relation with any sale of shares in the Company.

      9.2   Prior to an IPO, the sale of Shares by the Optionee shall be subject
            to the right of first refusal and the Co Sale rights of other
            shareholders (save, for avoidance of

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            doubt , for other Optionees who already exercised their Options) as
            set forth in the Articles.

10.   GOVERNMENT REGULATIONS

      The 3(i) Option Plan, and the granting and exercise of the Option
      thereunder, and the Company's obligation to sell and deliver Shares or
      cash under the Option, are subject to all applicable laws, rules and
      regulations, whether of the State of Israel or of the United States or any
      other State having jurisdiction over the Company and the Optionee,
      including the registration of the Shares under the United States
      Securities Act of 1933, and to such approvals by any governmental agencies
      or national securities exchanges as may be required.

11.   CONTINUANCE OF EMPLOYMENT

      Nothing in this Option Agreement shall be construed to impose any
      obligation on the Company or a Subsidiary thereof to continue the
      Optionee's employment with it, to confer upon the Optionee any right to
      continue in the employ of the Company or any Subsidiary thereof, or the
      grant of services thereto, or to restrict the right of the Company or a
      Subsidiary thereof to terminate such employment at any time.

12.   GOVERNING LAW & JURISDICTION

      This Agreement shall be governed by and construed and enforced in
      accordance with the laws of the State of Israel applicable to contracts
      made and to be performed therein, without giving effect to the principles
      of conflict of laws. The competent courts of Tel-Aviv, Israel shall have
      sole jurisdiction in any matters pertaining to this Agreement.

13.   TAX CONSEQUENCES

      Any tax consequences arising from the grant or exercise of any Option,
      from the payment for Shares covered thereby or from any other event or act
      (of the Company, the Trustee, if applicable, or the Optionee), hereunder,
      shall be borne solely by the Optionee. The Company and/or the Trustee (if
      applicable) shall withhold taxes according to the requirements under the
      applicable laws, rules, and regulations, including the withholding of
      taxes at source. Furthermore, the Optionee shall indemnify the Company and
      the Trustee and hold them harmless against and from any and all liability
      for any such tax or interest or penalty thereon, including without
      limitation, liabilities relating to the necessity to withhold, or to have
      withheld, any such tax from any payment made to the Optionee.

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      The Company and/or the Trustee shall not be required to release any Share
      certificate to an Optionee until all required payments have been fully
      made.

14.   FAILURE TO ENFORCE NOT A WAIVER

      The failure of the any party to enforce at any time any provisions of this
      Option Agreement shall in no way be construed to be a waiver of such
      provision or of any other provision hereof.

15.   PROVISIONS OF THE 3(I) OPTION PLAN

      The Options provided for herein are granted pursuant to the 3(i) Option
      Plan, and said Options and this Option Agreement are in all respects
      governed by the 3(i) Option Plan and subject to all of the terms and
      provisions whether such terms and provisions are incorporated in this
      Agreement solely by reference or are expressly cited herein.

      Any interpretation of this Agreement will be made in accordance with the
      3(i) Option Plan but in the event there is any contradiction between the
      provisions of this agreement and the 3(i) Option Plan, the provisions of
      this Agreement will prevail.

16.   BINDING EFFECT

      This agreement shall be binding upon the heirs, executors, administrators,
      and successors of the parties hereof.

17.   NOTICES

      Any notice required or permitted under this Agreement shall be deemed to
      have been duly given if delivered, faxed or mailed, if delivered by
      certified or registered mail, either to the Optionee at his or her address
      set forth above or such other address as he or she may designate in
      writing to the Company, or to the Company at the address set forth above
      or such other address as the Company may designate in writing to the
      Optionee, within one week.

18.   ENTIRE AGREEMENT

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      This Agreement exclusively concludes all the terms of the Optionee's 3(i)
      Option Plan, and, subject to the provisions of Section 19 of the 3(i)
      Option Plan, annuls and supersedes any other agreement, arrangement or
      understanding, whether oral or in writing, relating to the grant of
      options to the Optionee under any prevailing 3(i) Option Plan. Any change
      of any kind to this agreement will be valid only if made in writing and
      signed by both the Optionee and the Company's authorized member and has
      received the approval of the Board.

IN WITNESS WHEREOF, the Company executed this Option Agreement in duplicate on
the day and year first above written.

XACCT TECHNOLOGIES (1997) LTD.

By:___________

Optionee acknowledges receipt of a copy of the Plan and represents that he or
she is familiar with the terms and provisions thereof, and hereby accepts these
Options subject to all of the terms and provisions thereof. Optionee has
reviewed the 3(i) Option Plan and this Option Agreement in their entirety, and
had an opportunity to obtain the advice of counsel prior to executing this
Option Agreement and fully understands all provisions of the Option Agreement.
Optionee hereby agrees to accept as binding, conclusive and final all decisions
or interpretations of the Committee upon any question arising under the 3(i)
Option Plan or this Option Agreement. Optionee further agrees to notify the
Company upon any change in the residence address indicated above.

____________
The Optionee

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                                                                       EXHIBIT A

                         XACCT TECHNOLOGIES (1997) LTD.

                                    THE 2000
                         SECTION 3(I) SHARE OPTION PLAN

1.    NAME

      This Plan, as amended from time to time, shall be known as the XACCT
      TECHNOLOGIES (1997) LTD. 2000 Section 3(i) Share Option Plan (the " 3(I)
      OPTION PLAN").

2.    PURPOSE OF THE 3(I) OPTION PLAN

      The 3(i) Option Plan is intended as an incentive to retain, in the employ
      of XACCT Technologies (1997) Ltd. (the "COMPANY") or a Subsidiary of the
      Company which now exists or hereafter is organized or acquired by the
      Company, persons of training, experience, and ability, to attract new
      directors, employees, consultants and contractors whose services are
      considered valuable, to encourage the sense of proprietorship of such
      persons, and to stimulate the active interest of such persons in the
      development and financial success of the Company by granting them options
      to purchase shares in the Company, each Option exercisable for one share
      (the "OPTIONS"), pursuant to the 3(i) Option Plan approved by the board of
      directors of the Company (the "BOARD").

      The term "SUBSIDIARY" shall mean for the purposes of this 3(i) Option
      Plan: any company (other than the Company) in an unbroken chain of
      companies beginning with the Company if, at the time of granting an
      option, each of the companies other than the last company in the unbroken
      chain owns stock possessing fifty percent (50%) or more of the total
      combined voting power of all classes of stock in one of the other
      companies in such chains.

      The term "PARENT" shall mean for the purposes of this 3(i) Option Plan:
      any company (other than the Company) in an unbroken chain of companies
      ending with the Company if, at the time of granting an Option, each of the
      companies (other than the Company), owns stock possessing fifty percent
      (50%) or more of total combined voting power of all classes of stock in
      one of the other companies in such chain.

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3.    ADMINISTRATION OF THE 3(I) OPTION PLAN

      The Board or a share option committee, or a compensation committee
      appointed and maintained by the Board for such purpose (the "COMMITTEE")
      shall have the power to administer the 3(i) Option Plan. Notwithstanding
      the above, the Board shall automatically have a residual authority if; (i)
      no Committee shall be constituted; or (ii) if such Committee shall cease
      to operate for any reason whatsoever; or (iii) if the exercise of any of
      the powers and authorities conferred upon or delegated to such Committee
      by the Board or by the provisions of this 3(i) Option Plan shall be
      precluded by the provisions of any applicable law.

      The Committee shall consist of such number of members (not less than two
      (2) in number) as may be determined by the Board from time to time, and
      subject, in any case to the provisions of the Company's Articles of
      Association (the "ARTICLES") and to the provisions of any applicable law..
      The Committee shall select one of its members as its chairman (the
      "CHAIRMAN") and shall hold its meetings at such times and places as the
      Chairman shall determine. The Committee shall keep records of its meetings
      and shall make such rules and regulations for the conduct of its business
      as it shall deem advisable.

      Subject to the provisions of any applicable law and unless otherwise
      specified herein, any member of such Committee shall be eligible to
      receive Options under this 3(i) Option Plan while serving on the
      Committee, unless otherwise specified herein.

      The Committee shall recommend the Board regarding

      3.1   The participants.

      3.2   The terms and provisions of respective Option agreements (which need
            not be identical) including, but not limited to, the number of
            shares of the Company to be covered by each Option, provisions
            concerning the time or times when and the extent to which the
            Options may be exercised and the nature and duration of restrictions
            as to transferability or restrictions constituting substantial risk
            of forfeiture.

      3.3   Acceleration of the right of an Optionee to exercise, in whole or in
            part, any previously granted Option.

      3.4   The Fair Market Value (as defined below) of the Shares (as defined
            below).

            Subject to the provisions of the Companies Law, 5759-1999 (the
            "COMPANIES LAW"), the Committee shall have full power and authority
            to:

      3.5   Interpret the provisions and supervise the administration of the 3
            (i) Option Plan;

      3.6   Determine any other matter that is necessary or desirable for, or
            incidental to administration of the 3(i) Option Plan.

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      Notwithstanding the above, and without derogating from the requirements of
      any applicable law and any provision of the Articles, the identity of each
      of the Optionees and the number of Shares covered by each Option and
      change or amendment to such number must be determined by the Board.

      The Board shall have the authority to grant, in its sole discretion, to
      the holder of an outstanding Option, in exchange for the surrender and
      cancellation of such Option, a new Option having a purchase price equal
      to, lower than or higher than the Purchase Price provided in the Option so
      surrendered and canceled, and containing such other terms and conditions
      as the Board may prescribe in accordance with the provisions of the 3(i)
      Option Plan.

      Subject to the Articles and to the requirements of any applicable law, all
      decisions and selections made by the Board or the Committee pursuant to
      the provisions of this 3(i) Option Plan shall be made by a majority of its
      members except that no member of the Board or the Committee, as the case
      may be, shall vote on, or be counted for quorum purposes, with respect to
      any proposed action of the Board or the Committee relating to any Option
      to be granted to that member. Any decision reduced to writing and signed
      by all of the members who are authorized to make such decision shall be
      fully effective as if it had been made by a majority at a meeting duly
      held.

      The interpretation and construction by the Committee of any provision of
      the 3(i) Option Plan or of any Option thereunder shall be final and
      conclusive unless otherwise determined by the Board.

      Subject to the provisions of the Articles and of any applicable law and
      subject further to the Company decision, each member of the Board or the
      Committee shall be indemnified and held harmless by the Company against
      any cost or expense (including counsel fees) reasonably incurred by him,
      or any liability (including any sum paid in settlement of a claim with the
      approval of the Company) arising out of any act or omission to act in
      connection with the 3(i) Option Plan unless arising out of such member's
      own fraud or bad faith, to the extent permitted by applicable law. Such
      indemnification shall be in addition to any rights of indemnification the
      member may have as a director or otherwise under the Company's Articles,
      any agreement, any vote of shareholders or disinterested directors,
      insurance policy or otherwise.

      "FAIR MARKET VALUE" shall mean in this 3(i) Option Plan, as of any date,
      the value of a Share determined as follows:

      (i)   If the Shares are listed on any established stock exchange or a
            national market system, including without limitation the Tel Aviv
            Stock Exchange, the Nasdaq National Market system, or The Nasdaq
            SmallCap Market of the Nasdaq Stock Market , the Fair Market value
            shall be the closing sales price for such Shares (or the closing
            bid, if no sales were reported), as quoted on such exchange or
            system for the last market trading day prior to

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            time of determination, as reported in the WALL STREET JOURNAL, or
            such other source as the Committee deems reliable.

      (ii)  If the Shares are regularly quoted by a recognized securities dealer
            but selling prices are not reported, the Fair Market Value shall be
            the mean between the high bid and low asked prices for the Shares on
            the last market trading day prior to the day of determination, or;

      (iii) In the absence of an established market for the Shares, the Fair
            Market Value thereof shall be determined in good faith by the Board.

4.    DESIGNATION OF PARTICIPANTS

      The persons eligible for participation in the 3(i) Option Plan as
      recipients of Options shall include any employees, directors, consultants
      and contractors of the Company or of any Subsidiary of the Company. The
      grant of an Option hereunder shall neither entitle the recipient thereof
      to participate nor disqualify him from participating in, any other grant
      of Options pursuant to this 3(i) Option Plan or any other option or stock
      plan of the Company or any of its affiliates.

      To the extent applicable and anything in the 3(i) Option Plan to the
      contrary notwithstanding, all grants of Options to Office Holders (as such
      term is defined in the Companies Law) shall be authorized and implemented
      only in accordance with the provisions of the Companies Law, as in effect
      from time to time.

5.    TRUSTEE

      In the event that the Company chooses to elect a Trustee, the Options
      which shall be granted to Optionees shall be issued to the Trustee
      nominated by the Board (the "TRUSTEE") and held for the benefit of the
      Optionees from the date of grant.

      Anything to the contrary notwithstanding, neither the Company nor the
      Trustee shall release any Options and/or any Shares issued upon exercise
      of Options, prior to the full payment of the Optionee's tax liabilities
      arising from Options which were granted to him and/or any Shares issued
      upon exercise of such Options.

      Optionee's signature on the Option Agreement (as such term is defined in
      Section 6 below) shall be construed as an undertaking of the Optionee to
      release the Trustee from any liability in respect of any action or
      decision duly taken and BONA FIDE executed in relation with the 3(i)
      Option Plan, or any Option or Share granted to him thereunder.

6.    SHARES RESERVED FOR THE 3(I) OPTION PLAN; RESTRICTION THEREON

                                       14
<PAGE>

      6.1   Subject to adjustments as set forth in Section 8 below, the Company
            has reserved 700,000 authorized but unissued Ordinary Shares
            nominal value NIS 0.01 per share, of the Company (the "SHARES"), for
            purposes of the 3(i) Option Plan. The Shares subject to the 3(i)
            Option Plan are hereby reserved for such purpose in the authorized
            share capital of the Company and may only be issued in accordance
            with the terms hereof. Any of such Shares which may remain unissued
            and which are not subject to outstanding Options at the termination
            of this 3(i) Option Plan shall cease to be reserved for the purpose
            of the 3(i) Option Plan, but until termination of the 3(i) Option
            Plan the Company shall at all times reserve sufficient number of
            Shares to meet the requirements of this 3(i) Option Plan. Should any
            Option for any reason expire or be canceled prior to its exercise or
            relinquishment in full, the Shares therefore subject to such Option
            may again be subjected to an Option under this 3(i) Option Plan.

      6.2   An Optionee who purchased Shares hereunder upon exercise of Options
            shall have no voting rights as a shareholder (in any and all matters
            whatsoever) until the consummation of a public offering of the
            Company's shares ("IPO"). Until an IPO, all such Shares shall be
            voted by an irrevocable proxy pursuant to the directions of the
            Board, such proxy to be to the person or persons designated by the
            Board. A copy of the proxy is attached hereto as exhibit C. To the
            extent permitted by applicable law, such person or persons
            designated by the Board shall be indemnified and held harmless by
            the Company against any cost or expense (including counsel fees)
            reasonably incurred by him/her, or any liability (including any sum
            paid in settlement of a claim with the approval of the Company)
            arising out of any act or omission to act in connection with the
            voting of such proxy unless arising out of such member's own fraud
            or bad faith. Such indemnification shall be in addition to any
            rights of indemnification the person(s) may have as a director or
            otherwise under the Company's Articles of Association, any
            agreement, any vote of shareholders or disinterested directors,
            insurance policy or otherwise.

      6.3   Each Option granted pursuant to the Plan, shall be evidenced by a
            written agreement between the Company and the Optionee (the "OPTION
            AGREEMENT" or the "AGREEMENT"), in such form as the Board or the
            Committee shall approve from time to time . Each Option Agreement
            shall state a number of the Shares to which the Option relates and
            the terms and periods of the exercise thereof.

      6.4   All Shares issued upon exercise of the Options shall entitle the
            holder thereof to receive dividends and other distributions thereon

7.    PURCHASE PRICE

      7.1   The purchase  price of each Share  subject to a new Option to be
            granted or any portion  thereof shall be determined by the Board
            (the "PURCHASE PRICE").

                                       15
<PAGE>

      7.2   The Purchase Price shall be payable upon the exercise of the Option
            in a form satisfactory to the Board, including without limitation,
            by cash or check. The Committee, subject to the approval of the
            Board, shall have the authority to postpone the date of payment on
            such terms as it may determine.

8.    ADJUSTMENTS

      8.1   In the event of a merger of the Company with or into another
            corporation (each event, a "TRANSACTION"), while unexercised Options
            remain outstanding under this 3(i) Option Plan, each outstanding
            Option shall be assumed or there shall be substituted for the Shares
            subject to the unexercised portions of such outstanding Options an
            appropriate number of shares of each class of shares or other
            securities of the successor company (or a parent or subsidiary of
            the successor company) which were distributed to the shareholders of
            the Company in respect of such shares, and appropriate adjustments
            shall be made in the purchase price per share to reflect such
            action, all as will be determined by the Board whose determination
            shall be final.

      8.2   In the event of any change in the capital structure of the Company,
            including but without limitation as a result of a recapitalization,
            combination, reclassification, distribution of bonus shares,
            distribution of dividend otherwise than in cash, shares split,
            reverse shares split, dividend on winding up, consolidating shares,
            swapping shares, changing the Company's structure or otherwise, but
            excluding a Change of Control Transactions in respect of which the
            provisions of Section 8.1 above shall apply, appropriate
            proportionate adjustments will be made in (i) the aggregate number
            of Shares that are reserved for issuance pursuant to Section 6
            above, under outstanding Options or future Options granted
            hereunder; and/or (ii) the Option price and the number of Shares
            that may be acquired under each outstanding Option granted
            hereunder; and/or (iii) other rights and matters determined on a per
            share basis under this 3(i) Option Plan or any Option Agreement
            evidencing an outstanding Option granted hereunder. Any such
            adjustments will be made only by the Board, and when so made will be
            effective, conclusive and binding for all purposes with respect to
            this Plan and all Options then outstanding. No such adjustments will
            be required by reason of the issuance or sale by the Company for
            cash or other consideration of additional shares or securities
            convertible into or exchangeable for Shares.

            For the removal of doubt all the terms and conditions contained
            herein in respect of the Options and/or the Shares shall apply to
            the options and/or shares resulting from the adjustments as per the
            above.

      8.3   If the Company is liquidated or dissolved while unexercised Options
            remain outstanding under this 3(i) Option Plan, then all such
            outstanding Options may be exercised in full by the Optionees as of
            the effective date of any such liquidation or dissolution of the
            Company without regard to the installment exercise provisions
            hereof, by the Optionees giving notice in writing to the Company of
            their intention to so exercise.

      8.4   Anything herein to the contrary notwithstanding, if prior to the
            completion of an IPO of the Company's securities, all or
            substantially all of the shares of the Company are to be

                                       16
<PAGE>
            sold, or upon a merger or reorganization or the like, the shares of
            the Company, or any class thereof, are to be exchanged for
            securities of another Company, then in such event, each Optionee
            shall be obliged to sell or exchange, as the case may be, the Shares
            such Optionee purchased under the 3(i) Option Plan, in accordance
            with the instructions then issued by the Board whose determination
            shall be final.

9.    PURCHASE FOR INVESTMENT

      The Company's obligation to issue Shares upon exercise of an Option
      granted under the Plan is expressly conditioned upon (A) the Company's
      completion of any registration or other qualifications of such Shares
      under any state and/or federal law, rulings or regulations or (B)
      representations and undertakings by the Participant (or his legal
      representative, heir or legatee, in the event of the Participant's death)
      to assure that the sale of the Shares complies with any registration
      exemption requirements which the Company in its sole discretion shall deem
      necessary or advisable. Such required representations and undertakings may
      include representations and agreements that such Participant (or his legal
      representative, heir, or legatee): (i) is purchasing such Shares for
      investment and not with any present intention of selling or otherwise
      disposing thereof; and (ii) agrees to have placed upon the face and
      reverse of any certificates evidencing such Shares a legend setting forth
      (a) any representations and undertakings which such Participant has given
      to the Company or a reference thereto and (b) that, prior to effecting any
      sale or other disposition of any such Shares, the Participant must furnish
      to the Company an opinion of counsel, satisfactory to the Company, that
      such sale or disposition will not violate the applicable requirements of
      state and federal laws and regulatory agencies.

10.   TERM AND EXERCISE OF OPTIONS

      10.1  Options shall be exercised by the Optionee by giving written notice
            to the Company, in such form and method as may be determined by the
            Company and the Trustee, which exercise shall be effective upon
            receipt of such notice by the Company at its principal office. The
            notice shall specify the number of Shares with respect to which the
            Option is being exercised.

      10.2  Each Option granted under this 3(i) Option Plan shall be exercisable
            following the exercise dates and for the number of Shares as shall
            be provided in Exhibit B to the Option agreement. However no Option
            shall be exercisable after the Expiration Date, as defined for each
            Optionee in his Option Agreement.

      10.3  Options granted under the 3(i) Option Plan shall not be transferable
            by Optionees other than by will or laws of descent and distribution,
            and during an Optionee's lifetime shall be exercisable only by that
            Optionee.

                                       17
<PAGE>

      10.4  The Options may be exercised by the Optionee in whole at any time or
            in part from time to time, to the extent that the Options become
            vested and exercisable prior to the Expiration Date, and provided
            that, subject to the provisions of Section 10.6 below, the Optionee
            is an employee or a service provider of the Company or a Subsidiary
            of the Company or a Parent Company or an employee of the successor
            company (or a subsidiary company of such successor company), at all
            times during the period beginning with the granting of the Option
            and ending upon the date of exercise, issuing or assuming the
            Options in a transaction described in section 7.1 of the Agreement..

      10.5  Subject to the provisions of Section 10.6 below, in the event of
            termination of Optionee's employment with the Company or a
            Subsidiary of the Company or a Parent company or an employee of the
            successor company (or a subsidiary company of such successor
            company) , at all times during the period beginning with the
            granting of the Option and ending upon the date of exercise, issuing
            or assuming the Options in a transaction described in section 7.1 of
            the Agreement, all Options granted to him will immediately expire. A
            notice of termination of employment shall be deemed to constitute
            termination of employment.

      10.6  Notwithstanding anything to the contrary hereinabove, an Option may
            be exercised after the date of termination of Optionee's employment
            with the Company or any Subsidiary of the Company thereof or a
            Parent or an employee of the successor company (or a subsidiary
            company of such successor company), at all times during the period
            beginning with the granting of the Option and ending upon the date
            of exercise issuing or assuming the Options in a transaction
            described in section 7.1 of the Agreement ,during an additional
            period of time beyond the date of such termination, but only with
            respect to the number of Options already vested and unexpired at the
            time of such termination according to the Vesting Periods and the
            Expiration Date of the Options as set forth in Exhibit B of the
            Optionee's Option Agreement, and only provided that either:

            10.6.1      Termination is without Cause (as defined below), in
                        which event any Options still in force and unexpired may
                        be exercised within a period of ninety (90) days from
                        the date of such termination; or-

            10.6.2      Termination is the result of death or disability of the
                        Optionee, in which event any Options still in force and
                        unexpired exercised within a period of three (3) months
                        from the date of termination; or-

            10.6.3      Prior to the date of such termination, the Committee
                        shall authorize an extension of the terms of all or part
                        of the Options beyond the date of such termination for a
                        period not to exceed the period during which the Options
                        by their terms would otherwise have been exercisable.

                                       18
<PAGE>

            The term "CAUSE" shall mean for the purposes of the Plan: (i)
            conviction of any felony involving moral turpitude or affecting the
            Company; (ii) any refusal to carry out a reasonable directive of the
            CEO which involves the business of the Company or its affiliates and
            was capable of being lawfully performed; (iii) embezzlement of funds
            of the Company or its affiliates; (iv) any breach of the Optionee's
            fiduciary duties or duties of care of the Company; including without
            limitation disclosure of confidential information of the Company;
            and (v) any conduct (other than conduct in good faith) reasonably
            determined by the Board of Directors to be materially detrimental to
            the Company.

      10.7  To avoid doubt, and subject to the provisions of Section 11 below,
            the holders of Options shall not have any of the rights or
            privileges of shareholders of the Company in respect of any Shares
            purchasable upon the exercise of any part of an Option, nor shall
            they be deemed to be a class of shareholders or creditors of the
            Company for purpose of the operation of section 350 and 351 of the
            Companies Law or any successor to such section, until registration
            of the Optionee as holder of such Shares in the Company's register
            of members upon exercise of the Option in accordance with the
            provisions of this 3(i) Option Plan.

      10.8  Any form of Option Agreement authorized by the 3(i) Option Plan may
            contain such other provisions as the Committee may, from time to
            time, deem advisable. Without limiting the foregoing, the Board may,
            upon recommendation of the Committee, and with the consent of the
            Optionee, from time to time cancel all or any portion of any Option
            then subject to exercise, and the Company's obligation in respect of
            such Option may be discharged by (i) payment to the Optionee of an
            amount in cash equal to the excess, if any, of the Fair Market Value
            of the Shares at the date of such cancellation subject to the
            portion of the Option so canceled over the aggregate Purchase Price
            of such Shares, (ii) the issuance or transfer to the Optionee of
            shares of the Company with a Fair Market Value at the date of such
            transfer equal to any such excess, or (iii) a combination of cash
            and shares with a combined value equal to any such excess, all as
            determined by the Board in its sole discretion.

11.   SHARES SUBJECT TO RIGHT OF FIRST REFUSAL

      11.1  Notwithstanding anything to the contrary in the Articles of
            Association of the Company, none of the Optionees shall have a right
            of first refusal in relation with any sale of shares in the Company.

      11.2  Prior to an IPO, sale of Shares by the Optionees shall be subject to
            the right of first refusal and the Co Sale rights of other
            shareholders as set forth in the Articles.

12.   ASSIGNABILITY AND SALE OF OPTIONS

                                       19
<PAGE>

      No Option, purchasable hereunder, whether fully paid or not, shall be
      assignable, transferable or given as collateral or any right with respect
      to them given to any third party whatsoever, and during the lifetime of
      the Optionee each and all of such Optionee's rights to purchase Shares
      hereunder shall be exercisable only by the Optionee.

13.   TERM OF THE 3(I) OPTION PLAN

      The 3(i) Option Plan shall be effective as of the day it was adopted by
      the Board and shall terminate at the end of 10 years from such day of
      adoption.

14.   AMENDMENTS OR TERMINATION

      The Board may, at any time and from time to time, but after consultation
      with the Trustee, if such Trustee has been nominated, amend, alter,
      suspend or terminate this 3(i) Option Plan. No amendment, alteration,
      suspension or termination of the Plan shall be made which would impair the
      rights of the holder of any Option therefore granted, unless mutually
      agreed otherwise between the Optionee and the Board, which agreement must
      be in writing and signed by the Optionee and the Company. Termination of
      the Plan shall not affect the Board's or the Committee's ability to
      exercise the powers granted to it hereunder with respect to Options
      granted under the Plan prior to the date of such termination.

15.   GOVERNMENT REGULATIONS

      The 3(i) Option Plan, the granting and exercise of Options hereunder, and
      the obligation of the Company to sell and deliver Shares under such
      Options, shall be subject to all applicable laws, rules, and regulations,
      whether of the State of Israel or of the United States or any other State
      having jurisdiction over the Company and the Optionee, including the
      registration of the Shares under the United States Securities Act of 1933,
      and to such approvals by any governmental agencies or national securities
      exchanges as may be required.

16.   CONTINUANCE OF EMPLOYMENT

      Neither the 3(i) Option Plan nor the Option Agreement with the Optionee
      shall impose any obligation on the Company or a Subsidiary thereof, to
      continue any Optionee in its employ or the hiring by the Company of the
      Optionee's services, and nothing in the 3(i) Option Plan or in any Option
      granted pursuant thereto shall confer upon any Optionee any right to
      continue in the employ or service of the Company or a Subsidiary thereof
      or restrict the right of the Company or a Subsidiary thereof to terminate
      such employment or service at any time.

17.   GOVERNING LAW & JURISDICTION

                                       20
<PAGE>

      This 3(i) Option Plan shall be governed by and construed and enforced in
      accordance with the laws of the State of Israel applicable to contracts
      made and to be performed therein, without giving effect to the principles
      of conflict of laws. The competent courts of Tel-Aviv, Israel shall have
      sole jurisdiction in any matters pertaining to this 3(i) Option Plan.

18.   TAX CONSEQUENCES

      Any tax consequences arising from the grant or exercise of any Option,
      from the payment for Shares covered thereby or from any other event or act
      (of the Company, the Trustee if applicable or the Optionee), hereunder,
      shall be borne solely by the Optionee. The Company and/or the Trustee if
      applicable shall withhold taxes according to the requirements under the
      applicable laws, rules, and regulations, including withholding taxes at
      source. Furthermore, the Optionee shall indemnify the Company and the
      Trustee and hold them harmless against and from any and all liability for
      any such tax or interest or penalty thereon, including without limitation,
      liabilities relating to the necessity to withhold, or to have withheld,
      any such tax from any payment made to the Optionee.

      The Committee and/or the Trustee shall not be required to release any
      Share certificate to an Optionee until all required payments have been
      fully made.

19.   NON-EXCLUSIVITY OF THE OPTION  PLAN

      The adoption of this 3(i) Option Plan by the Board shall not be construed
      as amending, modifying or rescinding any previously approved incentive
      arrangements or as creating any limitations on the power of the Board to
      adopt such other incentive arrangements as it may deem desirable,
      including, without limitation, the granting of stock options otherwise
      then under the 3(i) Option Plan, and such arrangements may be either
      applicable generally or only in specific cases. For the avoidance of
      doubt, prior grant of options to employees of the Company under their
      employment agreements, and not in the framework of any previous option
      plan, shall not be deemed an approved incentive arrangement for the
      purpose of this Section.

20.   MULTIPLE AGREEMENTS

      The terms of each Option may differ from other Options granted under this
      3(i) Option Plan at the same time, or at any other time. The Board may
      also grant more than one Option to a given Optionee during the term of
      this 3(i) Option Plan, either in addition to, or in substitution for, one
      or more Options previously granted to that Optionee.

                                       21
<PAGE>

                                                                       EXHIBIT B

                              TERMS OF THE OPTIONS

NAME OF THE OPTIONEE:

DATE OF GRANT:                                            ____________

1.       Number of Options granted:                       ____________

2.       the Purchase Price:                              ____________

3.       the Vesting Periods :

                       % OF OPTIONS                VESTING DATE

       ----------------------------------- ----------------------------------

       ----------------------------------- ----------------------------------

       ----------------------------------- ----------------------------------

       ----------------------------------- ----------------------------------

       ----------------------------------- ----------------------------------

4.       Expiration Date:                                     ____________

            ------------                                     --------------
             SIGNATURE                                            DATE

                                       22
<PAGE>

                                                                       EXHIBIT C

                                      PROXY

Mr. _________ and Mr. _________ , or any of them, with power of substitution in
each, are hereby authorized to represent the undersigned at any and all general
meetings of XACCT Technologies (1997) Ltd. (the "COMPANY") and to vote thereat
on any and all matters the same number of ordinary shares of the Company as the
undersigned would be entitled to vote if then personally present.

------------------------                                      ------------------
PRINTED NAME                                                           DATE

------------------------
SIGNATURE

                                       23<PAGE>
                                                                   EXHIBIT 10.10

                                  [LETTERHEAD]

January 14, 2000

Mr. Richard Van Hoesen
19727 Saint Ann Court
Saratoga, CA 95070

HAND DELIVERED

Dear Richard:

     We are pleased to offer you a position with XACCT Technologies, Inc., a
Delaware corporation (the "Company"), as Vice President and Chief Financial
Officer, starting January 14, 2000. In this position, you will report to Eric
Gries, President and Chief Executive Officer for the Company, and shall assume
such authority and discharge such responsibilities as are commensurate with this
senior executive position. During the term of your employment you shall devote
your full time, skill and attention to your duties and responsibilities and
shall perform them faithfully, diligently and competently. In addition, you
shall comply with the policies, procedures and practices of the Company as in
effect from time to time.

     You will receive a monthly salary of $16,666, commencing February 15, 2000
which will be paid in accordance with the Company's normal payroll procedures
for U.S. employees. Your compensation for the period January 14, 2000 through
February 15, 2000 will be $1.00. Upon joining the Company you will receive a
signing bonus in the amount of $100,000 which shall be repayable in the event
you voluntarily terminate your employment prior to February 15, 2001. As a
Company employee, you will also be eligible to receive those benefits available
to senior executives, including participation in the Company's health insurance
plan and 401K program to the extent of your eligibility under their terms. You
should note that the Company might modify salaries and benefits from time to
time as it deems necessary.

     Additionally, we will recommend to the Board of Directors of XACCT
Technologies (1997), Ltd., an Israeli corporation ("XACCT Ltd."), at its next
board meeting that you be granted incentive stock options entitling you to
purchase up to approximately 63,900 shares of common stock (the equivalent of
2%) of XACCT Ltd., at the then current fair market value, as determined by XACCT
Ltd's Board of Directors at that meeting. Such options shall be subject to the
term and conditions

<PAGE>

of XACCT Ltd's stock option plan and stock options agreement, and shall vest 25%
one year after your employment date, and thereafter quarterly in equal amounts
until all options are vested four (4) years after your employment date. In the
event that the Company merges into or is acquired by another party and is not
the surviving company, then to the extent permitted by applicable law, all of
the unvested portion of the stock options granted pursuant to this offer will
immediately vest. In the event you voluntarily resign or are terminated for
"cause" (which shall mean (i) any act of personal dishonesty taken in connection
with your responsibilities as an employee which is intended to result in
substantial personal enrichment, (ii) conviction of a felony which the Board of
Directors reasonably believes has had or will have a material detrimental effect
on the Company's reputation or business, (iii) a willful act which constitutes
misconduct and is injurious to the Company, and (iv) continued willful
violations of your obligations to the Company after there has been delivered a
written demand for performance from the Company which describes the basis for
the Company's belief that you have not substantially performed your duties) from
your position earlier than 12 months from the starting date, no options will be
vested.

     You will be entitled to a performance bonus, based upon quarterly and
annual goals that will be assigned to you by the President and Chief Executive
Offer. Total annual earnable bonus compensation for the achievement of quarterly
and annual goals will be $100,000.

     In the event your employment is terminated by the Company for other than
cause you will be eligible to receive one (1) year of base salary.

     You should be aware that your employment with the Company is for no
specified period and constitutes "at-will" employment. As a result, you are free
to resign at any time, for any reason or for no reason. Similarly, the Company
is free to conclude its employment relationship with you at any time, with or
without cause, and with or without notice.

     For purposes of federal immigration laws, you will be required to provide
to the Company documentary evidence of your identity and eligibility for
employment in the United States. Such documentation must be provided to us
within three (3) business days of your date of hire, or our employment
relationship with you may be terminated.

     You agree that, during the term of your employment with the Company, you
will not actively engage in any other employment, occupation, consulting or
other business directly or indirectly related to the business in which the
Company or XACCT Ltd. is now involved or becomes involved during the term of
your employment, nor will you engage in any other activities that conflict with
your obligations to the Company or XACCT Ltd.

     As a Company employee, you will be expected to abide by the Company's and
XACCT Ltd's rules and regulations. You will be expected to sign and comply with
an Employment, Confidential Information, and Invention Assignment Agreement
which requires, among other provisions, the assignment of patent rights to any
invention made during your employment at the Company and non-disclosure of
proprietary information. Normal working hours are from 8:30 a.m.

                                       2
<PAGE>

to 6:00 p.m., Monday through Friday. Of course as an exempt employee you will be
expected to work additional hours as required by your assignments.

     To indicate your acceptance of the Company's offer, please sign and date
this letter in the space provided below and return it to me. A duplicate
original is enclosed for your records. This letter, along with the agreement
relating to proprietary rights between you and the Company, sets forth the terms
of your employment with the Company and supersedes any prior representations or
agreements, whether written or oral.

     This letter may not be modified or amended except by a written agreement,
signed by an officer of the Company and by you.

     We look forward to having you on board.

                                          Sincerely,

                                          XACCT Technologies, Inc.

                                          /s/ Eric Gries

                                          Eric Gries
                                          President and Chief Executive Officer

ACCEPTED AND AGREED TO

This ____ day of January, 2000.

/s/ Richard Van Hoesen
--------------------------------
Richard Van Hoesen

Enclosures: Duplicate Original Letter Employment, Confidential Information,
            and Invention Assignment Agreement

                                       3

<PAGE>

                        INCENTIVE STOCK OPTION AGREEMENT
                              ("OPTION AGREEMENT")

                      Made as of the 14 day of_January 2000

                                 By and between

                         XACCT TECHNOLOGIES (1997) LTD.
                                 ("THE COMPANY")

                          an Israeli Company located at
                                 31 Lechi Street
                                 Bnei-Brak 51200
                                     Israel

                                OF THE FIRST PART

                                       AND

                               RICHARD VAN HOESEN
                                SSN: ###-##-####

                                ("THE OPTIONEE")
                               OF THE SECOND PART

                                    PREAMBLE

WHEREAS        In July,  1998, the Company has adopted its Option Plan, a copy
               of which is attached hereto as EXHIBIT A, forming an integral
               part hereof and -

WHEREAS        The Company has determined that the Optionee be granted an Option
               under the Option Plan to buy Shares of the Company, and the
               Optionee has agreed to such grant, all on the terms and subject
               to the conditions hereinafter provided.

<PAGE>

NOW, THEREFORE, it is agreed as follows:

1.   PREAMBLE AND DEFINITIONS

     1.1  The Preamble to this Option Agreement constitutes an integral part
          hereof.

     1.2  Unless otherwise defined herein, capitalized terms used herein shall
          have the meaning ascribed to them in the Option Plan.

2.   GRANT OF OPTION

     2.1  The Company hereby grants the Optionee ISOs in a number set
          forth in Section 2 of EXHIBIT B hereto (for purposes of this Option
          Agreement - THE OPTION(S) subject in each case to the vesting schedule
          thereof. Each Option is exercisable for One Ordinary Share of a
          nominal value of NIS 0.01 (THE SHARE), at a price per Ordinary Share
          as set forth in Section 3 of EXHIBIT B (the OPTION PRICE), in each
          case upon the terms and subject to the conditions set forth herein.
          Each Share shall be allocated from the total number of shares reserved
          from of the Company's authorized share capital for the Option Plan

          The Option Price will be paid in NIS in accordance with the
          representative rate of exchange of the U.S. dollar, published by the
          Bank of Israel and known on the date of giving the notice of exercise
          (as set forth in Section 5.1 hereinafter).

     2.2  The Optionee is aware that the Company intends to issue additional
          shares in the future to various entities and individuals, as the
          Company in its sole discretion shall determine.

3.   PERIOD OF OPTION AND CONDITIONS OF EXERCISE

     3.1  The terms of this Option Agreement shall commence on the date hereof
          (THE DATE OF GRANT) and terminate at the Expiration Date (as defined
          in Section 6 below), or at the time at which the Option is completely
          terminated pursuant to the terms of the Option Plan or pursuant to
          this option Agreement.

     3.2  The Options may be exercised by the Optionee in whole at
          any time or in part from time to time, as determined by the Board, and
          to the extent that the Options become vested and exercisable, prior to
          the Expiration Date, and provided that, subject to the provisions of
          Section 3.4 below, the Optionee is an employee of the Company or any
          of its subsidiaries, at all times during the period beginning with the
          granting of the Option and ending upon the date of exercise.

     3.3  Subject to the provisions of Section 3.4 below, in the event of
          termination of the Optionee's employment with the Company or any of
          its subsidiaries, all options granted to him or her will immediately
          be expired. A notice of termination of employment by either the
          Company or the Optionee shall be deemed to constitute termination of
          employment.

                                       2
<PAGE>

     3.4  Notwithstanding anything to the contrary hereinabove, an Option may be

          exercised after the date of termination of Optionee's employment with
          the Company or any subsidiary of the Company during an additional
          period of time beyond the date of such termination, but only with
          respect to the number of Options already vested at the time of such
          termination according to the vesting periods of the Options, set forth
          in Section 4 below, if: (i) termination is without Cause (as defined
          below), in which event any Options still in force and unexpired may be
          exercised within a period of 90 (ninety) days from the date of such
          termination, but only with respect to the number of shares purchasable
          at the time of such termination, according to the vesting periods of
          the Options, or (ii) termination is the result of death or disability
          of the Optionee, in which event any Options still in force and
          unexpired may be exercised within a period of 3 (three) months from
          the date of termination, but only with respect to the number of
          Options already vested at the time of such termination according to
          the vesting periods of the Options. The term CAUSE shall mean (i)
          Employee has engaged in unfair competition with the Company, induced a
          significant customer of the Company to breach any contract with the
          Company, intentionally made an unauthorized disclosure of material
          confidential information of the Company, committed an act of
          embezzlement, fraud or theft with respect to the property of the
          Company, or deliberately disregarded the rules of the Company, in any
          such event in such a manner as to cause material loss, damage or
          injury to or otherwise materially to endanger the property, reputation
          or employees of the Company, (ii) Employee has repeatedly abused
          alcohol or drugs on the job or in a manner affecting his job
          performance, (iii)Employee has been found guilty of or has plead NOLO
          CONTENDERE to the commission of a felony offense, (iv) Employee has
          been absent unapproved for more than 21 days except as permitted by
          law, in the event of sickness or disability, or (v) Employee has
          committed a material breach of any fiduciary obligation or duty of
          loyalty to the Company.

     3.5  The Options may be exercised only to purchase whole Shares, and in
          no case may a fraction of a Share be purchased. If any fractional
          Shares would be deliverable upon exercise, such fraction shall be
          rounded up one-half or more, or otherwise rounded down, to the nearest
          whole number.

4.   VESTING

         Subject to the requirements as to the number of Shares for which an
         Option is exercisable, as set forth in Section 2.1 above, Options shall
         vest (i.e., Options shall become exercisable) at the dates set forth in
         Section 6 of Exhibit B hereto.

5.       METHOD OF EXERCISE

         Options shall be exercised by the Optionee by giving written notice to
         the Company, in such form and method as may be determined by the
         Company (the Exercise Notice), which exercise shall be effective upon
         receipt of such notice by the Company at its principal office. The
         notice shall specify the number of Shares with respect to which the
         Option is being exercised.

                                       3
<PAGE>

6.   TERMINATION OF OPTION

     6.1  Except as otherwise stated in this Option Agreement, the Options, to
          the extent not previously exercised, shall terminate forthwith upon
          the earlier of: (i) the date set forth in Section 4 of Exhibit B
          hereto; and - (ii) the expiration of any extended period in any of the
          events set forth in Section 3.4 above (and such earlier date shall be
          hereinafter referred to AS THE EXPIRATION DATE).

                                                               .
     6.2  Without derogating from the above, the Committee may, with the prior
          written consent of the Optionee, from time to time cancel all or any
          portion of the Options then subject to exercise, and the Company's
          obligation in respect of such Options may be discharged by (i) payment
          to the Optionee of an amount in cash equal to the excess, if any, of
          the fair market value of the Shares pertaining to such canceled
          Options, at the date of such cancellation, over the aggregate purchase
          price of such Shares; (ii) the issuance or transfer to the Optionee of
          Shares of the Company with a fair market value at the date of such
          transfer equal to any such excess; or (iii) a combination of cash and
          Shares with a combined value equal to any such excess, all determined
          by the Committee in its sole discretion.

7.   ADJUSTMENTS

     7.1  If the Company is separated, reorganized, merged, consolidated or
          amalgamated with or into another corporation while unexercised Options
          remain outstanding under the Option Plan, the Vesting Period set forth
          in section 4 above shall be accelerated so that any unexercisable or
          unvested portion of the outstanding Options shall be immediately
          exercisable and vested in full as of the date ten (10) days prior to
          the date of the change in control.

     7.2  If the Company is liquidated or dissolved while unexercised Options
          remain outstanding, then all such outstanding Options may be exercised
          in by the Optionee as of the effective date of any such liquidation or
          dissolution of the Company without regard to the installment exercise
          provisions hereof, by the Optionee giving notice in writing to the
          Company of his or her intention to so exercise.

                                       4
<PAGE>

     7.3  If the outstanding shares of the Company shall at any time be changed
          or exchanged by declaration of a stock dividend, stock Split,
          combination or exchange of shares, re-capitalization, or any other
          like event by or of the Company, and as often as the same shall occur,
          then the number, class and kind of Shares subject to the Option
          therefore granted, and the Option Price, shall be appropriately and
          equitably adjusted so as to maintain the proportionate number of
          Shares without changing the aggregate Option Price; provided, however,
          that no adjustment shall be made by reason of the distribution of
          subscription rights on outstanding shares, all as will be determined
          by the Board whose determination shall be final.

     7.4  Anything herein to the contrary notwithstanding, if priorto the
          completion of the IPO, all or substantially all of the shares of the
          Company are to be sold, or upon a merger or reorganization or the
          like, the shares of the Company, or any class thereof, are to be
          exchanged for securities of another Company, then in such event, the
          Optionee shall be obliged to sell or exchange (in accordance with the
          value of his or her Shares in accordance to the transaction) as the
          case may be, the Shares such Optionee purchased hereunder, in
          accordance with the instructions then issued by the Board, which will
          be given according to the decided upon policy concerning Optionees
          under the Option Plan.

8.   RIGHTS PRIOR TO EXERCISE OF OPTION; LIMITATIONS AFTER PURCHASE OF SHARES

     8.1  Subject to the provisions of Section 8.2 below, the Optionee shall not
          have any of the rights or privileges of shareholders of the Company in
          respect of any Shares purchasable upon the exercise of any part of an
          Option unless and until, following exercise, registration of the
          Optionee as holder of such Shares in the Companies register of
          members.

     8.2  With respect to all Shares (in contrast to unexercised Options) issued
          upon the exercise of Options and purchased by the Optionee, the
          Optionee shall be entitled to receive dividends in accordance with the
          quantity of such Shares, and subject to any applicable taxation on
          distribution of dividends.

     8.3  No Option purchasable hereunder, whether fully paid or not, shall be
          assignable, transferable or given as collateral or any right with
          respect to them given to any third party whatsoever, and during the
          lifetime of the Optionee each and all of the Optionee's rights to
          purchase Shares hereunder shall be exercisable only by the Optionee.

          Any action or dealing in contravention of the prohibitions set forth
          in this Section 8.3 whether present or future, direct or indirect,
          shall be null and void.

                                       5
<PAGE>

     8.4  The Optionee may be required by the Company, at the Company's
          discretion, to give a representation in writing upon exercising the
          Option, that he or she is acquiring the Shares for his or her own
          account, for investment and not with a view to, or for sale in
          connection with, the distribution of any part thereof.

     8.5  The Optionee shall not dispose of any Option Shares in transactions
          which, in the opinion of counsel to the Company, violate the U.S.
          Securities Act of 1933, as amended (the "1933 Act"), or the roles and
          regulations thereunder, or any applicable state securities or "blue
          sky" laws, including the securities laws of the State of Israel.

     8.6  If any Option Shares shall be registered under the 1933 Act, no public
          offering (otherwise than on a national securities exchange, as defined
          in the Securities Exchange Act of 1934, as amended) of any Option
          Shares shall be made by the Optionee (or any other person) under such
          circumstances that he or she (or such other person) may be deemed an
          underwriter, as defined in the 1933 Act.

     8.7  The Optionee agrees that the Company shall have the authority to
          endorse upon the certificate or certificates representing the Option
          Shares such legends referring to the foregoing restrictions, and any
          other applicable restrictions, as it may deem appropriate (which do
          not violate the Optionee's rights according to this Option Agreement).

9.   SHARES SUBJECT TO RIGHT OF FIRST REFUSAL

     9.1  Notwithstanding anything to the contrary in the Articles of
          Association of the Company, the Optionee shall not have a right of
          first refusal in relation with any sale, transfer or allotment of
          shares in the Company.

     9.2  Until such time as the Company shall effectuate an IPO, the sale of
          Shares issuable upon exercise of an Option, by the Optionee, shall be
          subject to a right of first refusal on the part of the Company's
          Founders, as defined in the Articles of Association of the Company in
          effect in July 1998 (save, for the avoidance of doubt, for other
          Optionees who already exercised their Options), PRO RATA in accordance
          with their shareholding, by the Optionee giving a notice of sale (THE
          NOTICE) to the Company who will forward the Notice to the Founders.

          The notice shall specify the Number of Shares offered for sale, the
          price per Share and the payment terms. The Founders will be entitled
          for 30 days from the day of receipt of the Notice ("THE 30 DAYS
          PERIOD"), to purchase all or part of the offered Shares, pro rata in
          accordance with their shareholding. If by the end of the 30 Days
          Period not all of the offered Shares have been purchased by the
          Founders, the Optionee will be entitled to sell such Shares at any
          time during the 90 days following the end of the 30 Days Period on
          terms not more favorable than those set out in the Notice.

                                       6
<PAGE>

10.  GOVERNMENT REGULATIONS

     The Option Plan, and the granting and exercise of the Option thereunder,
     and the Company's obligation to sell and deliver Shares or cash under the
     Option, are subject to all applicable laws, rules and regulations, whether
     of the State of Israel or of the United States or any other state having
     jurisdiction over the Company and the Optionee, including the registration
     of the Shares under the 1933 Act, and to such approvals by any governmental
     agencies or national securities exchanges as may required.

11.  CONTINUANCE OF EMPLOYMENT

     Nothing in this Option Agreement shall be construed to impose any
     obligation on the Company or a subsidiary thereof to continue the
     Optionee's employment with it, to confer upon the Optionee any right to
     continue in the employ of the Company or a subsidiary thereof, or to
     restrict the right of the Company or a subsidiary thereof to terminate such
     employment at any time.

12.  GOVERNING LAW & JURISDICTION

     This Option Agreement shall be governed by and construed and enforced in
     accordance with the laws of the State of Israel applicable to contracts
     made and to be performed therein, without giving effect to the principles
     of conflict of laws. The competent courts of Tel-Aviv, Israel shall have
     sole and exclusive jurisdiction in any matters pertaining to this Option
     Agreement.

13.  TAX CONSEQUENCES

     Any tax consequences arising from the grant or exercise of any Option, from
     the payment for Shares covered thereby or from any other event or act (of
     the Company or the Optionee), hereunder, shall be borne solely by the
     Optionee. The Company shall withhold taxes according to the requirements
     under the applicable laws, rules, and regulations, including the
     withholding of taxes at source. Furthermore, the Optionee shall agree to
     indemnify the Company and hold it harmless against and from any and all
     liability for any such tax or interest or penalty thereon, including
     without limitation, liabilities relating to the necessity to withhold, or
     to have withheld, any such tax from any payment made to the Optionee.

                                       7
<PAGE>

14.  FAILURE TO ENFORCE NOT A WAIVER

     The failure of any party to enforce at any time any provisions of this
     Option Agreement shall in no way be construed to be a waiver of such
     provision or of any other provision hereof.

15.  PROVISIONS OF THE OPTION PLAN

     The Options provided for herein are granted pursuant to the Option Plan,
     and said Options and this Option are in all respects governed by the Option
     Plan and subject to all of the terms and provisions whether such terms and
     provisions are incorporated in this Option Agreement solely by reference or
     are expressly cited herein.

     Any interpretation of this Option Agreement will be made in accordance with
     the Option Plan and in the event there is any contradiction between the
     provisions of this Option Agreement and the Option Plan, the provisions of
     the Plan will prevail.

16.  BINDING EFFECT

     This Option Agreement shall be binding upon the heirs, executors,
     administrators, and successors of the parties hereof.

17.  NOTICES

     Any notice required or permitted under this Option Agreement shall be
     deemed to have been duly given if delivered, faxed or mailed, if delivered
     by certified or registered mail or return receipt requested, either to the
     Optionee at his or her address set forth above or such other address as he
     or she may designate in writing to the Company, or to the Company at the
     address set forth above or such other address as the Company may designate
     in writing to the Optionee: within one from time to time.

18.  ENTIRE AGREEMENT

     This Option Agreement exclusively concludes all the terms of the Optionee's
     Option Plan, and, subject to the provisions of Section 20 of the Option
     Plan, annuls and supersedes any other agreement, arrangement or
     understanding, whether oral or in writing, relating to the grant of options
     to the Optionee. Any change of any kind to this Option Agreement will be
     valid only if made in writing and signed by both the Optionee and the
     Company's authorized member and has received the approval of the Board.

                                       8
<PAGE>

IN WITNESS WHEREOF, the Company executed this Option Agreement in duplicate on
the day and year first above written.

XACCT Technologies (1997) Ltd.

By: Eric Gries, President and CEO  /S/ ERIC GRIES

The undersigned hereby accepts, and agrees to, all terms and provisions of the
foregoing Option Agreement.

 /S/ RICHARD H. VAN HOESEN
The Optionee

                                       9
<PAGE>

                                                                       EXHIBIT A

                            XACCT TECHNOLOGIES (1997) LTD.

                                    THE 1998
                                STOCK OPTION PLAN

                                       10
<PAGE>

                         XACCT TECHNOLOGIES (1997) LTD.

                                    THE 1998
                                STOCK OPTION PLAN

1.   NAME

     This 1998 Stock Option Plan, as amended from time to time, shall be known
     as the XACCT Technologies (1997) Ltd. 1998 Stock Option Plan (the "OPTION
     PLAN"). For the purposes of this Option Plan the reference to or the use of
     the term "Stock" or "stock" shall mean and refer to a "share" as defined in
     Section 1 of the Israeli Companies Ordinance New Version (5743-1983) (the
     "Ordinance") and not "stock" within the meaning Section 146 of the
     Ordinance.

2.   PURPOSE OF THE OPTION PLAN

     The Option Plan is intended as an incentive to retain, in the employ of
     XACCT Technologies (1997) Ltd.("THE COMPANY") and its subsidiaries, persons
     of training, experience, and ability, to attract new employees, directors
     and consultants whose services are considered valuable, to encourage the
     sense of proprietorship of such persons, and to stimulate the active
     interest of such persons in the development and financial success of the
     Company by providing them with opportunities to purchase shares in the
     Company, pursuant to the Option Plan approved by the board of directors of
     the company ("THE BOARD"). Options granted under the 1998 Plan may or may
     not contain such terms as will qualify the Options as Incentive Stock
     Options ("ISOs") within the meaning of Section 422(b) of the United States
     Internal Revenue Code of 1986, as amended (the "CODE"). Options which shall
     not contain terms as will qualify them as ISOs shall be referred to herein
     as Non - Qualified Stock Options ("NQSOS"). (All options granted hereunder
     shall be referred to herein together as the "OPTIONS").

3.   ADMINISTRATION OF THE OPTION PLAN

     The Board or a share option committee appointed and maintained by the Board
     for such purpose ("THE COMMITTEE") shall have the power to administer the
     Option Plan. Notwithstanding the above, the Board shall automatically have
     a residual authority if no Committee shall be constituted or if such
     Committee shall cease to operate for any reason whatsoever.

                                       11
<PAGE>

     The Committee shall consist of such number of members (not less than two
     (2) in number) as may be fixed by the Board. The Committee shall select one
     of its members as its chairman ("THE CHAIRMAN") and shall hold its meetings
     at such times and places as the Chairman shall determine. The Committee
     shall keep records of its meetings and shall make such rules and
     regulations for the conduct of its business as it shall deem advisable.

     Any member of such Committee shall be eligible to receive Options under the
     Option Plan while serving on the Committee, unless otherwise specified
     herein.

     The Committee shall have full power and authority (i) to designate
     participants (ii) to determine the terms and provisions of respective
     Option agreements (which need not be identical) including, but not limited
     to, the number of shares in the Company to be covered by each Option,
     provisions concerning the time or times when and the extent to which the
     Options may be exercised and the nature and duration of restrictions as to
     transferability or restrictions constituting substantial risk of
     forfeiture; (iii) to accelerate the right of an Optionee to exercise, in
     whole or in part, any previously granted Option; (iv) to designate Options
     as Incentive Stock Options or as Non - Qualified Stock Options, (v) to
     interpret the provisions and supervise the administration of the Option
     Plan; and (vi) to determine any other matter which is necessary or
     desirable for, or incidental to administration of the Option Plan.

     The Committee shall have the authority to grant, in its discretion, to the
     holder of an outstanding Option, in exchange for the surrender and
     cancellation of such Option, a new Option having a purchase price equal to,
     lower than or higher than the purchase price provided in the Option so
     surrendered and canceled, and containing such other terms and conditions as
     the Committee may prescribe in accordance with the provisions of the Option
     Plan.

     All decisions and selections made by the Board or the Committee pursuant to
     the provisions of the Option Plan shall be made by a majority of its
     members except that no member of the Board or the Committee shall vote on,
     or be counted for quorum purposes, with respect to any proposed action of
     the Board or the Committee relating to any Option to be granted to that
     member. Any decision reduced to writing and signed by a majority of the
     members who are authorized to make such decision shall be fully effective
     as if it had been made by a majority at a meeting duly held.

     The interpretation and construction by the Committee of any provision of
     the Option Plan or of any Option thereunder shall be final and conclusive
     unless otherwise determined by the Board.

     Subject to the Company decision, each member of the Board or the Committee
     shall be indemnified and held harmless by the Company against any cost or
     expense (including counsel fees) reasonably incurred by him or her, or any
     liability (including any sum paid in settlement of a claim with the
     approval of the Company) arising out of any act or omission to act in
     connection with the Option Plan unless arising out of such member's own
     fraud Or bad faith, to the extent permitted by applicable law. Such
     indemnification shall be in addition to any rights of indemnification the
     member may have as a director or otherwise under the Company's Articles of
     Association, any agreement, any vote of shareholders or disinterested
     directors, insurance policy or otherwise.

                                       12
<PAGE>

4.   DESIGNATION OF PARTICIPANTS

     The persons eligible for participation in the Option Plan as recipients of
     Options shall include any employees, directors and consultants of the
     Company or of any subsidiary of the Company. The grant of an Option
     hereunder shall neither entitle the recipient thereof to participate nor
     disqualify him or her from participating in, any other grant of Options
     pursuant to this Option Plan or any other option or share option plan of
     the Company or any of its affiliates.

5.   SHARES RESERVED FOR THE OPTION PLAN; RESTRICTION THEREON

          5.1  Subject to adjustments as set forth in Section 8 below, a total
               of 5,000,000 Ordinary Shares, of NIS 0.01n.v. each ("THE
               SHARES") shall be subject to the Option Plan. The foregoing
               number of shares may be increased or decreased by the events set
               forth in Section 8 ("ADJUSTMENT") hereof. The Shares subject to
               the Option Plan are hereby reserved for such purpose in the
               authorized share capital of the Company and may only be issued in
               terms hereof. Any of such Shares which may remain unissued and
               which are not subject to outstanding Options at the termination
               of the Option Plan shall cease to be reserved for the purpose of
               the Option Plan, but until termination of the Option Plan the
               Company shall at all times reserve sufficient number of Shares to
               meet the requirements of the Option Plan. Should any Option for
               any reason expire or be canceled prior to its exercise or
               relinquishment in full, the Shares therefore subject to such
               Option may again be subjected to an Option under the Option Plan.

          5.2  Each Option granted pursuant to the Plan, shall be evidenced by a
               written agreement between the Company and the Optionee (the
               "OPTION AGREEMENT"), in such form as the Board or the Committee
               shall from time to time approve. Each Option Agreement shall
               state the number of ordinary shares to which the Option relates
               and the type of option granted thereunder (whether an ISO or an
               NQSO).

6.   OPTION PRICE

          6.1  The purchase price of each Share subject to an Option or any
               portion thereof shall be determined by the Committee in its sole
               and absolute discretion in accordance with applicable law,
               subject to any guidelines as may be determined by the Board from
               time to time. In the case of an ISO, the exercise price shall not
               be less than 100% of the fair market value thereof, as determined
               by the Board or the Committee in its sole discretion.

          6.2  The Option price shall be payable upon the exercise of the Option
               in a form satisfactory to the Committee, including without
               limitation, by cash or check. The Committee shall have the
               authority to postpone the date of payment on such terms as it may
               determine.

                                       13
<PAGE>

7.   ADJUSTMENTS

     Upon the occurrence of any of the following described events, Optionee's
     rights to purchase Shares under the Option Plan shall be adjusted as
     hereafter provided:

     7.1  If the Company is separated, reorganized, merged, consolidated or
          amalgamated with or into another corporation while unexercised Options
          remain outstanding Under the Option Plan, there shall be substituted
          for the Shares subject to the unexercised portions of such outstanding
          Options an appropriate number of shares of each class of shares or
          other securities of the separated, reorganized, merged, consolidated
          or amalgamated corporation which were distributed to the shareholders
          of the Company in respect of such shares, and appropriate adjustments
          shall be made in the purchase price per share to reflect such action.
          However, subject to any applicable law, in the event the successor
          corporation does not agree to assume the award as aforesaid, the
          Vesting Period as set forth in section 4 above shall be accelerated so
          that any unexercisable or unvested portion of the outstanding Options
          shall be immediately exercisable and vested in full as of the date ten
          (10) days prior to the date of the change in control.

     7.2  If the Company is liquidated or dissolved while unexercised Options
          remain outstanding under the Option Plan, then all such outstanding
          Options may be exercised in full by the Optionees as of the effective
          date of any such liquidation or dissolution of the Company without
          regard to the installment exercise provisions of Section 8(2), by the
          Options giving notice in writing to the Company of their intention to
          so exercise.

     7.3  If the outstanding shares of the Company shall at anytime be changed
          or exchanged by declaration of a share dividend, share split,
          combination or exchange of shares, recapitalization, or any other like
          event by or of the Company, and as often as the same shall occur, then
          the number, class and kind of Shares subject to this Option Plan or
          subject to any Options therefore granted, and the Option prices, shall
          be appropriately and equitably adjusted so as to maintain the
          proportionate number of Shares without changing the aggregate Option
          price, provided, however, that no adjustment shall be made by reason
          of the distribution of subscription rights on outstanding shares. Upon
          happening of any of the foregoing, the class and aggregate number of
          Shares issuable pursuant to the Option Plan (as set forth in Section 5
          hereof), in respect of which Options have not yet been exercised,
          shall be appropriately adjusted, all as will be determined by the
          Board whose determination shall be final.

     7.4  Anything herein to the contrary notwithstanding, if prior to the
          completion of an initial public offering of the Company's securities
          (IPO), all or substantially all of the shares of the Company are to be
          sold, or upon a merger or reorganization or the like, the shares of
          the Company, or any class thereof, are to be exchanged for securities
          of another Company, then in such event, each Optionee shall be obliged
          to sell or exchange, as the case may be, the shares such Optionee
          purchased under the Option Plan, in accordance with the instructions
          then issued by the Board whose determination shall be final.

                                       14
<PAGE>

8.   TERM AND EXERCISE OF OPTIONS

     8.1  Options shall be exercised by the Optionee by giving written notice
          to the Company, in such form and method as may be determined by the
          Company, which exercise shall be effective upon receipt of such notice
          by the Company at its principal office. The notice shall specify the
          number of Shares with respect to which the Option is being exercised.

     8.2  Each Option granted under this Option Plan shall be exercisable
          following the exercise dates and for the number of Shares as shall be
          provided in Exhibit B to the Option Agreement. However, (i) subject to
          the provisions of section 8.6 below, no option shall be exercisable
          after the expiration often (10) years from the Date of Grant as
          defined for each Optionee in his or her Option Agreement and (ii) no
          ISO may be granted to a person who at the time of the grant owns more
          than 10% of the voting power or value of all classes of shares of the
          Company or its subsidiary. However, no Option shall be exercisable
          after the Expiration Date.

     8.3  Options granted under the Option Plan shall not be transferable by
          Optionees other than by will or laws of descent and distribution, and
          during an Optionee's lifetime shall be exercisable only by that
          Optionee.

     8.4  The Options may be exercised by the Optionee in whole at any time or
          in part from time to time, to the extent that the options become
          vested and exercisable, prior to the Expiration Date, and provided
          that, subject to the provisions of Section 8.6 below (i) the Optionee
          is an employee of the Company or any of its subsidiaries, at all tames
          during the period beginning with the granting of the Option and ending
          upon the date of exercise (ii) the director or the consultant is
          serving the Company or any of its subsidiaries, at all times during
          the period beginning with the granting of the Option and ending upon
          the date of exercise.

     8.5  Subject to the provisions of Section 8.6 below, in the event of
          termination of employees employment with the Company or any of its
          subsidiaries, or the termination of services given by directors or
          consultants to the Company or any of its subsidiaries, all Options
          granted to them will immediately be expired. A notice of termination
          of employment or services shall be deemed to constitute termination of
          employment or services.

                                       15
<PAGE>

     8.6  Notwithstanding anything to the contrary hereinabove, an Option may be
          exercised after the date of termination of Optionee's service or
          employment with the Company or any subsidiary of the Company during an
          additional period of time beyond the date of such termination, but
          only with respect to the number of Options already vested at the time
          of such termination according to the vesting periods of the Options
          set forth in Section 4 of such Optionee's Option Agreement, if: (i)
          prior to the date of such termination, the Committee shall authorize
          an extension of the terms of all or part of the Options beyond the
          date of such termination for a period not to exceed the period during
          which the Options by their terms would otherwise have been
          exercisable, (ii) termination is without Cause (as defined below), in
          which event any Options still in force and unexpired may be exercised
          within a period of ninety (90) days from the date of such termination,
          but only with respect to the number of shares purchasable at the time
          of such termination, according to the vesting periods of the Options,
          (iii) termination is the result of death or disability of the
          Optionee, in which event any Options still in force and unexpired may
          be exercised within a period of twelve (12) months from the date of
          termination, but only with respect to the number of options already
          vested at the time of such termination according to the vesting
          periods of the Options. The term "CAUSE" shall mean any action,
          omission or state of affairs related to the Optionee which the
          Committee or the Board decides, in its sole discretion, is against the
          best interests of the Company.

     8.7  Subject to the provisions of Section 12 below, the holders of Options
          shall not have any of the rights or privileges of shareholders of the
          Company in respect of any Shares purchasable upon the exercise of any
          part of an Option unless and until, following exercise, registration
          of the Optionee as holder of such Shares in the Companies register of
          members.

     8.8  Any form of Option agreement authorized by the Option Plan may contain
          such other provisions as the Committee may, from time to time, deem
          advisable. Without limiting the foregoing, the Committee may, with the
          consent of the Optionee, from time to time cancel all or any portion
          of any option then subject to exercise, and the Company's obligation
          in respect of such Option may be discharged by (i) payment to the
          Optionee of an amount in cash equal to the excess, if any, of the Fair
          Market Value of the Shares at the date of such cancellation subject to
          the portion of the Option so canceled over the aggregate purchase
          price of such Shares, (ii) the issuance or transfer to the Optionee of
          Shares of the Company with a Fair Market Value at the date of such
          transfer equal to any such excess, or (iii) a combination of cash and
          shares with a combined value equal to any such excess, all as
          determined by the Committee in its sole discretion.

                                       16
<PAGE>

9.   INCENTIVE STOCK OPTIONS

     Options intended to constitute ISOs, shall be subject to the following
     special terms and conditions in addition to the general terms and
     conditions of the Plan:

     9.1  With respect to ISO granted to employees, the aggregate fair market
          value of the shares (determined as of the grant of the ISO) with
          respect to which ISO are exercisable, for the first time by any
          grantee during any calendar year shall not exceed the limitation
          provided under Section 422(d) of the Internal Revenue Code.

     9.2  The Options  issued as ISOs must be granted  within 10 years of the
          date that the Plan was adopted or the date that the plan is approved
          by the shareholders, whichever is earlier.

     9.3  Any Options issued as ISOs, must by its terms be exercisable only
          within 10 years from the date it is granted.

     9.4  The  exercise  price of any ISO  must not be less  than the  fair
          market value of the shares at the time the ISO is granted. This
          requirement shall be deemed satisfied if there has been a good faith
          attempt to value the shares accurately for thus purpose.

     9.5  The ISO by its terms must be non-transferable other than at death and
          must be exercisable during the Optionee's lifetime only by the
          Optionee.

10.  PURCHASE OF INVESTMENT

     Unless Shares covered by the Plan have been listed for trade on any stock
     exchange (of any jurisdiction), or the Company has determined that such
     registration is unnecessary, each person exercising an Option under the
     Plan may be required by the Company to give a representation in writing
     that he is acquiring such shares for his or her own account, for investment
     and not with a view to, or for sale in connection with, the distribution of
     any part thereof.

11.  SHARES SUBJECT TO RIGHT OF FIRST REFUSAL

     11.1 Notwithstanding anything to the contrary in the Articles of
          Association of the Company, none of the Optionees shall have a right
          of first refusal in relation with any sale, transfer or allotment of
          shares in the Company.

                                       17
<PAGE>

     11.2 Until such time as the Company shall effectuate an IPO, the sale of
          Shares issuable upon exercise of an Option, by the Optionee, shall be
          subject to a right of first refusal on the part of the Company's
          Founders, as defined in the Articles of Association of the Company in
          effect in July 1998 (save, for the avoidance of doubt, for other
          Optionees who already exercised their Options), PRO RATA in accordance
          with their shareholding, by the Optionee giving a notice of sale (THE
          NOTICE) to the Company who will forward the Notice to the Founders.

          The notice shall specify the number of Shares offered for sale, the
          price per Share and the payment terms. The Founders will be entitled
          for 30 days from the day of receipt of the Notice ("THE 30 DAYS
          PERIOD"), to purchase all or part of the offered Shares, PRO RATA IN
          accordance with their shareholding. If by the end of the 30 Days
          Period not all of the offered Shares have been purchased by the
          Founders, the Optionee will be entitled to sell such Shares at any
          time during the 90 days following the end of the 30 Days period on
          terms not more favorable than those set out in the Notice.

12.  DIVIDENDS

     With respect to all Shares (in contrary to unexercised Options) issued upon
     the exercise of Options and purchased by the Optionee, the Optionee shall
     be entitled to receive dividends in accordance with the quantity of such
     Shares, and subject to any applicable taxation on distribution of
     dividends.

13.  ASSIGNABILITY AND SALE OF OPTIONS

     No Option, purchasable hereunder, whether fully paid or not, shall be
     assignable, transferable or given as collateral or any right with respect
     to them given to any third party whatsoever, and during the lifetime of the
     Optionee each and all of such Optionee's rights to purchase Shares
     hereunder shall be exercisable only by the Optionee.

14.  TERM OF THE OPTION PLAN

     The Option Plan shall be effective as of the day it was adopted by the
     Board and shall terminate at the end of 60 months from such day of
     adoption.

                                       18
<PAGE>

15.  AMENDMENTS OR TERMINATION

     The Board may, at any time and from time to time, amend, alter or
     discontinue the Option Plan, except that no amendment or alteration shall
     be made which would impair the rights of the holder of any Option therefore
     granted, without his or her consent.

16.  GOVERNMENT REGULATIONS

     The Option Plan, and the granting and exercise of Options hereunder, and
     the obligation of the Company to sell and deliver Shares under such
     Options, shall be subject to all applicable laws, rules, and regulations,
     whether of the State of Israel or of the United States or any other state
     having jurisdiction over the Company and the Optionee, including the
     registration of the Shares under the United States Securities Act of 1933,
     and to such approvals by any governmental agencies or national securities
     exchanges as may be required.

17.  CONTINUANCE OF EMPLOYMENT OR OTHER ENGAGEMENT

     Neither the Option Plan nor the Option Agreement with the Optionee shall
     impose any obligation on the Company or a subsidiary thereof, to continue
     any Optionee in its employ or engagement, and nothing in the Option Plan or
     in any Option granted pursuant thereto shall confer upon any Optionee any
     right to continue in the employ or engagement of the Company or a
     subsidiary thereof or restrict the right of the Company or a subsidiary
     thereof to terminate such employment or such engagement at any time.

18.  GOVERNING LAW & JURISDICTION

     This Option Plan shall be governed by and construed and enforced in
     accordance with the laws of the State of Israel applicable to contracts
     made and to be performed therein, without giving effect to the principles
     of conflict of laws. The competent courts of Tel-Aviv, Israel shall have
     sole and exclusive jurisdiction in any matters pertaining to this Plan.

                                       19
<PAGE>

19.  TAX CONSEQUENCES

     Any tax consequences arising from the grant or exercise of any Option, from
     the payment for Shares covered thereby or from any other event or act (of
     the Company or the Optionee), hereunder, shall be borne solely by the
     Optionee. The Company shall withhold taxes according to the requirements
     under the applicable laws, rules, and regulations, including withholding
     taxes at source. Furthermore, the Optionee shall agree to indemnify the
     Company and hold it harmless against and from any and all liability for any
     such tax or interest or penalty thereon, including without limitation,
     liabilities relating to the necessity to withhold, or to have withheld, any
     such tax from any payment made to the Optionee.

20.  NON-EXCLUSIVITY OF THE OPTION PLAN

     The adoption of the Option Plan by the Board shall not be construed as
     amending, modifying or rescinding any previously approved incentive
     arrangements or as creating any limitations on the power of the Board to
     adopt such other incentive arrangements as it may deem desirable,
     including, without limitation, the granting of share Options otherwise then
     under the Option Plan, and such arrangements may be either applicable
     generally or only in specific cases. For the avoidance of doubt, prior
     grant of options to employees of the Company under their employment
     agreements, and not in the framework of any previous option plan, shall not
     be deemed an approved incentive arrangement for the purpose of this
     Section.

21.  MULTIPLE AGREEMENTS

     The terms of each Option may differ from other Options granted under the
     Option Plan at the same time, or at any other time. The Committee may also
     grant more than one Option to a given Optionee during the term of the
     Option Plan, either in addition to, or in substitution for, one or more
     Options previously granted to that Optionee.

                                       20
<PAGE>

                                                                       EXHIBIT B

                      TERMS OF THE INCENTIVE STOCK OPTIONS:

--------------------------------------------------------------------
1.   Name of the Optionee:         Richard H. Van Hoesen
---------------------------------- ---------------------------------
2.   Number of ISOs granted:       467,194
---------------------------------- ---------------------------------
3.   Price per Share:              $3.00
---------------------------------- ---------------------------------
4.   Expiration Date:              8 years from the Date of Grant
---------------------------------- ---------------------------------
5.   Date of Grant:                14-January-2000
---------------------------------- ---------------------------------
6.   Vesting schedule              4 years
---------------------------------- ---------------------------------

          ------------------------ ------------------------------------------
             % OF THE OPTIONS                    VESTING DATE
          ------------------------ ------------------------------------------
                   25%                         January 14, 2001
          ------------------------ ------------------------------------------
                  6.25%             Every 3 months, starting April 14, 2001
          ------------------------ ------------------------------------------

Optionee Signature /S/ RICHARD H. VAN HOESEN

                                       10

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