Document:

EX-10.2

 Exhibit 10.2 

FISERV, INC. 
 AMENDED
AND RESTATED 2007 OMNIBUS INCENTIVE PLAN 
 1. Purpose and Effective Date. 

(a) Purpose. The Fiserv, Inc. 2007 Omnibus Incentive Plan has two complementary purposes: (i) to attract and retain outstanding
individuals to serve as officers, directors, employees and consultants; and (ii) to increase shareholder value. The Plan will provide participants incentives to increase shareholder value by offering the opportunity to acquire shares of the
Company’s common stock, receive monetary payments based on the value of such common stock, or receive other incentive compensation, on the potentially favorable terms that this Plan provides. 

(b) Effective Date. This Plan became effective on May 23, 2007, the date that the Plan was initially approved by the
Company’s shareholders (the “Effective Date”). Upon approval of this Plan, the Fiserv, Inc. Stock Option and Restricted Stock Plan terminated on the Effective Date and the Fiserv, Inc. Executive Incentive Compensation Plan
terminated on December 31, 2007, and no new awards may be granted under such plans after their respective termination dates; provided that each such plan shall continue to govern awards outstanding as of the date of such plan’s termination
and such awards shall continue in force and effect until terminated pursuant to their terms. This Plan was amended and restated effective on May 22, 2013, the date that the amendment and restatement of the Plan was approved by the
Company’s shareholders. The Plan was further amended and restated effective as of December 2, 2013 (the “Restatement Date”) to make the adjustments required by the Plan as a result of the two-for-one split of the Stock
effective as of the close of business on the Restatement Date (the “Stock Split”). All Share numbers in the Plan have been adjusted to reflect the Stock Split. 

2. Definitions. Capitalized terms used in this Plan have the following meanings: 

(a) “Administrator” means the Committee with respect to employee Participants and the Board with respect to Director
Participants. 
 (b) “Affiliate” and “Associate” shall have the respective meanings ascribed to such terms
in Rule 12b-2 under the Exchange Act. Notwithstanding the foregoing, for purposes of determining those individuals to whom an Option or Stock Appreciation Right may be granted, the term “Affiliate” means any entity that, directly or
through one or more intermediaries, is controlled by, controls, or is under common control with the Company within the meaning of Code Sections 414(b) or (c); provided that, in applying such provisions, the phrase “at least 20 percent”
shall be used in place of “at least 80 percent” each place it appears therein. 
 (c) “Award” means a grant of
Options, Stock Appreciation Rights, Performance Shares, Performance Units, Restricted Stock, Restricted Stock Units, Dividend Equivalent Units, an Annual Incentive Award, a Long-Term Incentive Award, or any other type of award permitted under the
Plan. 
 (d) “Beneficial Owner” means a Person who owns any securities 

(i) which such Person or any of such Person’s Affiliates or Associates has the right to acquire (whether such right is exercisable
immediately or only after the passage of time) pursuant to any agreement, arrangement or understanding, or upon the exercise of conversion rights, exchange rights, rights, warrants or options, or otherwise; provided, however, that a Person shall not
be deemed the Beneficial Owner of, or to beneficially own, (A) securities tendered pursuant to a tender or exchange offer made by or on behalf of such Person or any of such Person’s Affiliates or Associates until such tendered securities
are accepted for purchase, or (B) securities issuable upon exercise of preferred stock purchase rights issued pursuant to any stock purchase rights that the Company may authorize and issue in the future, at any time before the issuance of such
securities; or 
 (ii) which such Person or any of such Person’s Affiliates or Associates, directly or indirectly, has the right to
vote or dispose of or has “beneficial ownership” of (as determined pursuant to Rule 13d-3 under the Exchange Act), including pursuant to any agreement, arrangement or understanding; provided, however, that a Person shall not be deemed the
Beneficial Owner of, or to beneficially own, any security 

 
under this clause (ii) as a result of an agreement, arrangement or understanding to vote such security if the agreement, arrangement or understanding: (A) arises solely from a revocable
proxy or consent given to such Person in response to a public proxy or consent solicitation made pursuant to, and in accordance with, the applicable rules and regulations under the Act and (B) is not also then reportable on Schedule 13D under
the Exchange Act (or any comparable or successor report); or 
 (iii) which are beneficially owned, directly or indirectly, by any other
Person with which such Person or any of such Person’s Affiliates or Associates has had any agreement, arrangement or understanding for the purpose of acquiring, holding, voting (except pursuant to a revocable proxy as described in clause
(ii) above) or disposing of any voting securities of the Company. 
 (e) “Board” means the Board of Directors of the
Company. 
 (f) “Cause” means, except as otherwise determined by the Administrator and set forth in an Award agreement:
(i) if a Participant is subject to an employment, retention or similar agreement with the Company or an Affiliate that includes a definition of “Cause,” such definition; and (ii) for all other Participants, (A) conviction of
a felony or a plea of no contest to a felony, (B) willful misconduct that is materially and demonstrably detrimental to the Company or an Affiliate, (C) willful refusal to perform duties consistent with a Participant’s office,
position or status with the Company or an Affiliate (other than as a result of physical or mental disability) after being requested to do so by a person or body with the authority to make such request, or (D) other conduct or inaction that the
Administrator determines in its discretion constitutes Cause. 
 (g) “Change of Control” means the occurrence of any of the
following events: 
 (i) any Person (other than (A) the Company or its subsidiaries, (B) a trustee or other fiduciary holding
securities under any employee benefit plan of the Company or its subsidiaries, (C) an underwriter temporarily holding securities pursuant to an offering of such securities, (D) a corporation owned, directly or indirectly, by the
shareholders of the Company in substantially the same proportions as their ownership of stock in the Company (“Excluded Persons”) or (E) unless otherwise determined by the Board or the Committee, a Person which has acquired Stock in
the ordinary course of business for investment purposes only and not with the purpose or effect of changing or influencing the control of the Company, or in connection with or as a participant in any transaction having such purpose or effect
(“Investment Intent”), as demonstrated by the filing by such Person of a statement on Schedule 13G (including amendments thereto) pursuant to Regulation 13D under the Exchange Act, as long as such Person continues to hold such Stock with
an Investment Intent) is or becomes the Beneficial Owner, directly or indirectly, of securities of the Company (not including in the securities beneficially owned by such Person any securities acquired directly from the Company or its Affiliates
pursuant to express authorization by the Board of Directors that refers to this exception) representing 20% or more of either the then outstanding shares of Stock of the Company or the combined voting power of the Company’s then outstanding
voting securities; or 
 (ii) the following individuals cease for any reason to constitute a majority of the number of directors of the
Company then serving: (A) individuals who, on the Effective Date, constituted the Board of Directors; and (B) any new director (other than a director whose initial assumption of office is in connection with an actual or threatened election
contest, including but not limited to a consent solicitation, relating to the election of directors of the Company) whose appointment or election by the Board of Directors or nomination for election by the Company’s shareholders was approved by
a vote of at least two-thirds (2/3) of the directors then still in office who either were directors on the Effective Date or whose appointment, election or nomination for election was previously so approved (collectively the “Continuing
Directors”); provided, however, that individuals who are appointed to the Board of Directors pursuant to or in accordance with the terms of an agreement relating to a merger, consolidation, or share exchange involving the Company (or any direct
or indirect Subsidiary of the Company) shall not be Continuing Directors for purposes of this Agreement until after such individuals are first nominated for election by a vote of at least two-thirds (2/3) of the then Continuing Directors and
are thereafter elected as directors by shareholders of the Company at a meeting of shareholders held following consummation of such merger, consolidation, or share exchange; provided further, that in the event the failure of any such persons
appointed to the Board of Directors to be Continuing Directors results in a Change in Control, the subsequent qualification of such persons as Continuing Directors shall not alter the fact that a Change in Control occurred; or 

  
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 (iii) a merger, consolidation or share exchange of the Company with any other corporation is
consummated or voting securities of the Company are issued in connection with a merger, consolidation or share exchange of the Company (or any direct or indirect subsidiary of the Company) pursuant to applicable stock exchange requirements, other
than (A) a merger, consolidation or share exchange which results in the voting securities of the Company outstanding immediately prior to such merger, consolidation or share exchange continuing to represent (either by remaining outstanding or
by being converted into voting securities of the surviving entity or any parent thereof) at least 50% of the combined voting power of the voting securities of the Company or such surviving entity or any parent thereof outstanding immediately after
such merger, consolidation or share exchange, or (B) a merger, consolidation or share exchange effected to implement a recapitalization of the Company (or similar transaction) in which no Person (other than an Excluded Person) is or becomes the
Beneficial Owner, directly or indirectly, of securities of the Company (not including in the securities beneficially owned by such Person any securities acquired directly from the Company or its Affiliates after the Effective Date, pursuant to
express authorization by the Board of Directors that refers to this exception) representing 20% or more of either the then outstanding shares of Stock or the Company or the combined voting power of the Company’s then outstanding voting
securities; or 
 (iv) a plan of complete liquidation or dissolution of the Company is effected or there is a sale or disposition by the
Company of all or substantially all of the Company’s assets (in one transaction or a series of related transactions within any period of 24 consecutive months), other than a sale or disposition by the Company of all or substantially all of the
Company’s assets to an entity at least 75% of the combined voting power of the voting securities of which are owned by persons in substantially the same proportions as their ownership of the Company immediately prior to such sale. 

Notwithstanding the foregoing, no “Change in Control of the Company” shall be deemed to have occurred if there is consummated any transaction or
series of integrated transactions immediately following which the holders of the Stock of the Company immediately prior to such transaction or series of transactions continue to own, directly or indirectly, in the same proportions as their ownership
in the Company, an entity that owns all or substantially all of the assets or voting securities of the Company immediately following such transaction or series of transactions. 

If an Award is considered deferred compensation subject to the provisions of Code Section 409A, and if a payment under such Award is triggered upon a
“Change of Control,” then the foregoing definition shall be deemed amended as necessary to comply with Code Section 409A, and the Administrator may include such amended definition in the Award agreement issued with respect to such
Award. 
 (h) “Code” means the Internal Revenue Code of 1986, as amended. Any reference to a specific provision of the Code
includes any successor provision and the regulations promulgated under such provision. 
 (i) “Committee” means the
Compensation Committee of the Board (or a successor committee with the same or similar authority). 
 (j) “Company” means
Fiserv, Inc., a Wisconsin corporation, or any successor thereto. 
 (k) “Director” means a member of the Board, and
“Non-Employee Director” means a Director who is not also an employee of the Company or its Subsidiaries. 
 (l)
“Disability” has the meaning given in Code Section 22(e)(3), except as otherwise determined by the Administrator and set forth in an Award agreement. The Administrator shall make the determination of Disability and may request
such evidence of disability as it reasonably determines. 
 (m) “Dividend Equivalent Unit” means the right to receive a
payment, in cash or Shares, equal to the cash dividends or other distributions paid with respect to a Share. 

  
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 (n) “Exchange Act” means the Securities Exchange Act of 1934, as amended. Any
reference to a specific provision of the Exchange Act includes any successor provision and the regulations and rules promulgated under such provision. 

(o) “Fair Market Value” means, per Share on a particular date: (i) the last sales price on such date on the Nasdaq
Global Select Market, as reported on www.nasdaq.com, or if no sales of Stock occur on the date in question, on the last preceding date on which there was a sale on such market; (ii) if the Shares are not listed on the Nasdaq Global Select
Market, but are traded on another national securities exchange or in an over-the-counter market, the last sales price (or, if there is no last sales price reported, the average of the closing bid and asked prices) for the Shares on the particular
date, or on the last preceding date on which there was a sale of Shares on that exchange or market; or (iii) if the Shares are neither listed on a national securities exchange nor traded in an over-the-counter market, the price determined by
the Administrator. 
 (p) “Incentive Award” means the right to receive a cash payment to the extent Performance Goals are
achieved, and shall include “Annual Incentive Awards” as described in Section 10 and “Long-Term Incentive Awards” as described in Section 11. 

(q) “Option” means the right to purchase Shares at a stated price for a specified period of time. 

(r) “Participant” means an individual selected by the Administrator to receive an Award. 

(s) “Performance Goals” means any goals the Administrator establishes that relate to one or more of the following with
respect to the Company or any one or more of its Subsidiaries, Affiliates or other business units: net sales; cost of sales; revenue; gross income; net income; operating income; income from continuing operations; earnings (including before taxes,
and/or interest and/or depreciation and amortization); earnings per share (including diluted earnings per share); price per share; cash flow; net cash provided by operating activities; net cash provided by operating activities less net cash used in
investing activities; net operating profit; ratio of debt to debt plus equity; return on shareholder equity; return on capital; return on assets; operating working capital; average accounts receivable; economic value added; customer satisfaction;
operating margin; profit margin; sales performance; sales quota attainment; new sales; cross/integrated sales; client engagement; client acquisition; net promoter score; internal revenue growth; and client retention. As to each Performance Goal, the
relevant measurement of performance shall be computed in accordance with generally accepted accounting principles, if applicable; provided that, the Administrator may, at the time of establishing the Performance Goal(s), exclude the effects of
(i) extraordinary, unusual and/or non-recurring items of gain or loss, (ii) gains or losses on the disposition of a business, (iii) changes in tax or accounting regulations or laws, or (iv) the effect of a merger or acquisition.
In the case of Awards that the Administrator determines will not be considered “performance based compensation” under Code Section 162(m), the Administrator may establish other Performance Goals not listed in this Plan. Where
applicable, the Performance Goals may be expressed, without limitation, in terms of attaining a specified level of the particular criterion or the attainment of an increase or decrease (expressed as absolute numbers or a percentage) in the
particular criterion or achievement in relation to a peer group or other index. The Performance Goals may include a threshold level of performance below which no payment will be made (or no vesting will occur), levels of performance at which
specified payments will be paid (or specified vesting will occur), and a maximum level of performance above which no additional payment will be made (or at which full vesting will occur). 

(t) “Performance Shares” means the right to receive Shares to the extent Performance Goals are achieved. 

(u) “Performance Unit” means the right to receive a payment valued in relation to a unit that has a designated dollar value
or the value of which is equal to the Fair Market Value of one or more Shares, to the extent Performance Goals are achieved. 
 (v)
“Person” has the meaning given in Section 3(a)(9) of the Exchange Act, as modified and used in Sections 13(d) and 14(d) thereof. 

(w) “Plan” means this Amended and Restated Fiserv, Inc. 2007 Omnibus Incentive Plan, as may be amended from time to time.

  
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 (x) “Restricted Stock” means a Share that is subject to a risk of forfeiture or
restrictions on transfer, or both a risk of forfeiture and restrictions on transfer. 
 (y) “Restricted Stock Unit” means
the right to receive a payment equal to the Fair Market Value of one Share. 
 (z) “Retirement” means, except as otherwise
determined by the Administrator and set forth in an Award agreement, with respect to employee Participants, termination of employment from the Company and its Affiliates (for other than Cause): (i) on or after attainment of age fifty-five
(55) and completion of twenty-five (25) years of service with the Company and its Affiliates; (ii) on or after attainment of age sixty-two (62) and completion of ten (10) years of service with the Company and its Affiliates;
or (iii) on or after attainment of age sixty-five (65); provided that, with respect to Director Participants, “Retirement” means the Director’s resignation or failure to be re-elected on or after attainment of age sixty-two
(62) and completion of six (6) years of service with the Company as a director. 
 (aa) “Section 16 Participants”
means Participants who are subject to the provisions of Section 16 of the Exchange Act. 
 (bb) “Share” means a share
of Stock. 
 (cc) “Stock” means the Common Stock of the Company, par value of $0.01 per share. 

(dd) “Stock Appreciation Right” or “SAR” means the right to receive a payment equal to the appreciation of
the Fair Market Value of a Share during a specified period of time. 
 (ee) “Subsidiary” means any corporation, limited
liability company or other limited liability entity in an unbroken chain of entities beginning with the Company if each of the entities (other than the last entities in the chain) owns the stock or equity interest possessing more than fifty percent
(50%) of the total combined voting power of all classes of stock or other equity interests in one of the other entities in the chain. 
 3.
Administration. 
 (a) Administration. In addition to the authority specifically granted to the Administrator in this Plan,
the Administrator has full discretionary authority to administer this Plan, including but not limited to the authority to: (i) interpret the provisions of this Plan, (ii) prescribe, amend and rescind rules and regulations relating to this
Plan, (iii) correct any defect, supply any omission, or reconcile any inconsistency in any Award or agreement covering an Award in the manner and to the extent it deems desirable to carry this Plan into effect, and (iv) make all other
determinations necessary or advisable for the administration of this Plan. All Administrator determinations shall be made in the sole discretion of the Administrator and are final and binding on all interested parties. 

(b) Delegation to Other Committees or Officers. To the extent applicable law permits, the Board may delegate to another committee of
the Board, or the Committee may delegate to one or more officers of the Company, any or all of their respective authority and responsibility as an Administrator of the Plan; provided that no such delegation is permitted with respect to Stock-based
Awards made to Section 16 Participants at the time any such delegated authority or responsibility is exercised unless the delegation is to another committee of the Board consisting entirely of Non-Employee Directors. If the Board or the
Committee has made such a delegation, then all references to the Administrator in this Plan include such other committee or one or more officers to the extent of such delegation. 

(c) Indemnification. The Company will indemnify and hold harmless each member of the Board and the Committee, and each officer or
member of any other committee to whom a delegation under Section 3(b) has been made, as to any acts or omissions with respect to this Plan or any Award to the maximum extent that the law and the Company’s by-laws permit. 

4. Eligibility. The Administrator may designate any of the following as a Participant from time to time, to the extent of the Administrator’s
authority: any officer or other employee of the Company or its Affiliates; an individual that the Company or an Affiliate has engaged to become an officer or employee; a consultant 

  
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who provides services to the Company or its Affiliates; or a Director, including a Non-Employee Director. The Administrator’s granting of an Award to a Participant will not require the
Administrator to grant an Award to such individual at any future time. The Administrator’s granting of a particular type of Award to a Participant will not require the Administrator to grant any other type of Award to such individual. 

5. Types of Awards. Subject to the terms of this Plan, the Administrator may grant any type of Award to any Participant it selects, but only employees
of the Company or a Subsidiary may receive grants of incentive stock options within the meaning of Code Section 422. Awards may be granted alone or in addition to, in tandem with, or in substitution for any other Award (or any other award
granted under another plan of the Company or any Affiliate). 
 6. Shares Reserved under this Plan. 

(a) Plan Reserve. Subject to adjustment as provided in Section 17, an aggregate of 33,406,738 Shares are reserved for issuance
under this Plan after the Restatement Date, representing the number of Shares remaining available for future grants of Awards on the Restatement Date plus the number of Shares subject to outstanding Awards on the Restatement Date. The Shares
reserved for issuance may be either authorized and unissued Shares or shares reacquired at any time and now or hereafter held as treasury stock. 

(b) Aggregate Award Limits. Subject to adjustment as provided in Section 17, the Company may issue only an aggregate of 5,000,000
Shares upon the exercise of incentive stock options after the Restatement Date and may issue only an aggregate of 22,616,402 Shares pursuant to “full-value awards” after the Restatement Date. For this purpose, a full-value award includes
Restricted Stock, Restricted Stock Units, Performance Shares, Performance Units (valued in relation to a Share), Dividend Equivalent Units, and any other similar Award under which the value of the Award is measured as the full value of a Share,
rather than the increase in the value of a Share. 
 (c) Replenishment of Shares Under this Plan. The aggregate number of Shares
reserved under Section 6(a) shall be depleted by the number of Shares with respect to which an Award is granted. If, however, an Award lapses, expires, terminates or is cancelled without the issuance of Shares under the Award, or if Shares are
forfeited under an Award, or if Shares are issued under any Award and the Company subsequently reacquires them pursuant to rights reserved upon the issuance of the Shares, then such Shares may again be used for new Awards under this Plan under
Section 6(a) and Section 6(b), but such Shares may not be issued pursuant to incentive stock options. 
 (d) Participant
Limitations. Subject to adjustment as provided in Section 17, no Participant may be granted Awards that could result in such Participant: 
  

	 	(i)	receiving Options for, and/or Stock Appreciation Rights with respect to, more than 1,000,000 Shares during any fiscal year of the Company; 

 

	 	(ii)	receiving Awards of Restricted Stock and/or Restricted Stock Units relating to more than 240,000 Shares during any fiscal year of the Company; 

 

	 	(iii)	receiving Awards of Performance Shares, and/or Awards of Performance Units the value of which is based on the Fair Market Value of Shares, for more than 240,000 Shares during any fiscal year of the Company;

  

	 	(iv)	receiving Awards of Performance Units, the value of which is not based on the Fair Market Value of Shares, for more than $3,000,000 during any fiscal year of the Company; 

 

	 	(v)	receiving other Stock-based Awards pursuant to Section 13 relating to more than 240,000 Shares during any fiscal year of the Company; 

 

	 	(vi)	receiving an Annual Incentive Award in any single fiscal year of the Company that would pay more than $3,000,000; or 

  
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	 	(vii)	receiving a Long-Term Incentive Award in any single fiscal year of the Company that would pay more than $6,000,000. 

In all cases, determinations under this Section 6(d) should be made in a manner that is consistent with the exemption for performance based compensation
that Code Section 162(m) provides. 
 7. Options. Subject to the terms of this Plan, the Administrator will determine all terms and conditions
of each Option, including but not limited to: (i) whether the Option is an “incentive stock option” which meets the requirements of Code Section 422, or a “nonqualified stock option” which does not meet the requirements
of Code Section 422; (ii) the number of Shares subject to the Option; (iii) the exercise price, which may not be less than the Fair Market Value of the Shares subject to the Option as determined on the date of grant; (iv) the
terms and conditions of exercise; and (v) the term, except that an Option must terminate no later than ten (10) years after the date of grant. In all other respects, the terms of any incentive stock option should comply with the provisions
of Code section 422 except to the extent the Administrator determines otherwise. If an Option that is intended to be an incentive stock option fails to meet the requirements thereof, the Option shall automatically be treated as a nonqualified stock
option to the extent of such failure. 
 8. Stock Appreciation Rights. Subject to the terms of this Plan, the Administrator will determine all terms
and conditions of each SAR, including but not limited to: (a) whether the SAR is granted independently of an Option or relates to an Option; (b) the number of Shares to which the SAR relates; (c) the grant price, provided that the
grant price shall not be less than the Fair Market Value of the Shares subject to the SAR as determined on the date of grant; (d) the terms and conditions of exercise or maturity; (e) the term, provided that an SAR must terminate no later
than ten (10) years after the date of grant; and (f) whether the SAR will be settled in cash, Shares or a combination thereof. If an SAR is granted in relation to an Option, then unless otherwise determined by the Administrator, the SAR
shall be exercisable or shall mature at the same time or times, on the same conditions and to the extent and in the proportion, that the related Option is exercisable and may be exercised or mature for all or part of the Shares subject to the
related Option. Upon exercise of any number of SAR, the number of Shares subject to the related Option shall be reduced accordingly and such Option may not be exercised with respect to that number of Shares. The exercise of any number of Options
that relate to an SAR shall likewise result in an equivalent reduction in the number of Shares covered by the related SAR. 
 9. Performance and Stock
Awards. Subject to the terms of this Plan, the Administrator will determine all terms and conditions of each award of Restricted Stock, Restricted Stock Units, Performance Shares or Performance Units, including but not limited to: (a) the
number of Shares and/or units to which such Award relates; (b) whether, as a condition for the Participant to realize all or a portion of the benefit provided under the Award, one or more Performance Goals must be achieved during such period as
the Administrator specifies; (c) whether the restrictions imposed on Restricted Stock or Restricted Stock Units shall lapse, and all or a portion of the Performance Goals subject to an Award shall be deemed achieved, upon a Participant’s
death, Disability or Retirement; (d) with respect to Performance Units, whether to measure the value of each unit in relation to a designated dollar value or the Fair Market Value of one or more Shares; and (e) with respect to Restricted
Stock Units and Performance Units, whether to settle such Awards in cash, in Shares, or a combination thereof. 
 10. Annual Incentive Awards.
Subject to the terms of this Plan, the Administrator will determine all terms and conditions of an Annual Incentive Award, including but not limited to the Performance Goals, performance period, the potential amount payable, and the timing of
payment, subject to the following: (a) the Administrator must require that payment of all or any portion of the amount subject to the Annual Incentive Award is contingent on the achievement of one or more Performance Goals during the period the
Administrator specifies, although the Administrator may specify that all or a portion of the Performance Goals subject to an Award are deemed achieved upon a Participant’s death, Disability or Retirement, or such other circumstances as the
Administrator may specify; and (b) the performance period must relate to a period of one fiscal year of the Company except that, if the Award is made in the year this Plan becomes effective, at the time of commencement of employment with the
Company or on the occasion of a promotion, then the Award may relate to a period shorter than one fiscal year. 

  
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 11. Long-Term Incentive Awards. Subject to the terms of this Plan, the Administrator will determine all
terms and conditions of a Long-Term Incentive Award, including but not limited to the Performance Goals, performance period, the potential amount payable, and the timing of payment, subject to the following: (a) the Administrator must require
that payment of all or any portion of the amount subject to the Long-Term Incentive Award is contingent on the achievement of one or more Performance Goals during the period the Administrator specifies, although the Administrator may specify that
all or a portion of the Performance Goals subject to an Award are deemed achieved upon a Participant’s death, Disability or Retirement, or such other circumstances as the Administrator may specify; and (b) the performance period must
relate to a period of more than one fiscal year of the Company. 
 12. Dividend Equivalent Units. Subject to the terms of this Plan, the
Administrator will determine all terms and conditions of each award of Dividend Equivalent Units, including but not limited to whether: (a) such Award will be granted in tandem with another Award; (b) payment of the Award be made currently
or credited to an account for the Participant which provides for the deferral of such amounts until a stated time; and (c) the Award will be settled in cash or Shares; provided that any Dividend Equivalent Units granted in connection with an
Option, Stock Appreciation Right or other “stock right” within the meaning of Code Section 409A shall be set forth in a written arrangement that is separate from such Award, and to the extent the payment of such dividend equivalents
is considered deferred compensation, such written arrangement shall comply with the provisions of Code Section 409A. 
 13. Other Stock-Based
Awards. Subject to the terms of this Plan, the Administrator may grant to Participants other types of Awards, which may be denominated or payable in, valued in whole or in part by reference to, or otherwise based on, Shares, either alone or in
addition to or in conjunction with other Awards, and payable in Stock or cash. Without limitation, such Award may include the issuance of shares of unrestricted Stock, which may be awarded in payment of director fees, in lieu of cash compensation,
in exchange for cancellation of a compensation right, as a bonus, or upon the attainment of Performance Goals or otherwise, or rights to acquire Stock from the Company. The Administrator shall determine all terms and conditions of the Award,
including but not limited to, the time or times at which such Awards shall be made, and the number of Shares to be granted pursuant to such Awards or to which such Award shall relate; provided that any Award that provides for purchase rights shall
be priced at 100% of Fair Market Value on the date of the Award. 
 14. Transferability. Awards are not transferable other than by will or the laws
of descent and distribution, unless and to the extent the Administrator allows a Participant to: (a) designate in writing a beneficiary to exercise the Award or receive payment under an Award after the Participant’s death; or
(b) transfer an Award for no consideration. 
 15. Termination and Amendment of Plan; Amendment, Modification or Cancellation of Awards. 

(a) Term of Plan. Unless the Board earlier terminates this Plan pursuant to Section 15(b), this Plan will terminate when all
Shares reserved for issuance have been issued. If the term of this Plan extends beyond ten (10) years from the Effective Date, no incentive stock options may be granted after such time unless the shareholders of the Company have approved an
extension of this Plan. 
 (b) Termination and Amendment. The Board or the Committee may amend, alter, suspend, discontinue or
terminate this Plan at any time, subject to the following limitations: 
 (i) the Board must approve any amendment of this Plan to the extent
the Company determines such approval is required by: (A) action of the Board, (B) applicable corporate law, or (C) any other applicable law; 

(ii) shareholders must approve any amendment of this Plan to the extent the Company determines such approval is required by:
(A) Section 16 of the Exchange Act, (B) the Code, (C) the listing requirements of any principal securities exchange or market on which the Shares are then traded, or (D) any other applicable law; and 

(iii) shareholders must approve any of the following Plan amendments: (A) an amendment to materially increase any number of Shares
specified in Section 6(a) or the limits set forth in Section 6(d) (except as permitted by Section 17), or (B) an amendment that would diminish the protections afforded by Section 15(e). 

  
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 (c) Amendment, Modification or Cancellation of Awards. Except as provided in
Section 15(e) and subject to the requirements of this Plan, the Administrator may modify, amend or cancel any Award, or waive any restrictions or conditions applicable to any Award or the exercise of the Award; provided that any modification or
amendment that materially diminishes the rights of the Participant, or the cancellation of the Award, shall be effective only if agreed to by the Participant or any other person(s) as may then have an interest in the Award, but the Administrator
need not obtain Participant (or other interested party) consent for the adjustment or cancellation of an Award pursuant to the provisions of Section 17 or the modification of an Award to the extent deemed necessary to comply with any applicable
law, the listing requirements of any principal securities exchange or market on which the Shares are then traded, or to preserve favorable accounting or tax treatment of any Award for the Company. Notwithstanding the foregoing, unless determined
otherwise by the Administrator, any such amendment shall be made in a manner that will enable an Award intended to be exempt from Code Section 409A to continue to be so exempt, or to enable an Award intended to comply with Code
Section 409A to continue to so comply. 
 (d) Survival of Authority and Awards. Notwithstanding the foregoing, the authority of
the Board and the Administrator under this Section 15 and to otherwise administer the Plan will extend beyond the date of this Plan’s termination. In addition, termination of this Plan will not affect the rights of Participants with
respect to Awards previously granted to them, and all unexpired Awards will continue in force and effect after termination of this Plan except as they may lapse or be terminated by their own terms and conditions. 

(e) Repricing and Backdating Prohibited. Notwithstanding anything in this Plan to the contrary, and except for the adjustments provided
in Section 17, neither the Administrator nor any other person may decrease the exercise price for any outstanding Option or SAR after the date of grant nor allow a Participant to surrender an outstanding Option or SAR to the Company as
consideration for the grant of a new Option or SAR with a lower exercise price. In addition, the Administrator may not make a grant of an Option or SAR with a grant date that is effective prior to the date the Administrator takes action to approve
such Award. 
 (f) Foreign Participation. To assure the viability of Awards granted to Participants employed or residing in foreign
countries, the Administrator may provide for such special terms as it may consider necessary or appropriate to accommodate differences in local law, tax policy or custom. Moreover, the Administrator may approve such supplements to, or amendments,
restatements or alternative versions of, this Plan as it determines is necessary or appropriate for such purposes. Any such amendment, restatement or alternative versions that the Administrator approves for purposes of using this Plan in a foreign
country will not affect the terms of this Plan for any other country. In addition, all such supplements, amendments, restatements or alternative versions must comply with the provisions of Section 15(b)(ii). 

(g) Code Section 409A. The provisions of Code Section 409A are incorporated herein by reference to the extent necessary for
any Award that is subject to Code Section 409A to comply therewith. 
 16. Taxes. 

(a) Withholding. In the event the Company or an Affiliate of the Company is required to withhold any Federal, state or local taxes or
other amounts in respect of any income recognized by a Participant as a result of the grant, vesting, payment or settlement of an Award or disposition of any Shares acquired under an Award, the Company may deduct (or require an Affiliate to deduct)
from any payments of any kind otherwise due the Participant cash, or with the consent of the Committee, Shares otherwise deliverable or vesting under an Award, to satisfy such tax obligations. Alternatively, the Company may require such Participant
to pay to the Company, in cash, promptly on demand, or make other arrangements satisfactory to the Company regarding the payment to the Company of the aggregate amount of any such taxes and other amounts. If Shares are deliverable upon exercise or
payment of an Award, the Committee may permit a Participant to satisfy all or a portion of the Federal, state and local withholding tax obligations arising in connection with such Award by electing to (a) have the Company withhold Shares
otherwise issuable under the Award, (b) tender back Shares received in connection with such Award, or (c) deliver other previously 

  
 9 

 
owned Shares; provided that the amount to be withheld may not exceed the total minimum federal, state and local tax withholding obligations associated with the transaction to the extent needed
for the Company to avoid an accounting charge. If an election is provided, the election must be made on or before the date as of which the amount of tax to be withheld is determined and otherwise as the Committee requires. In any case, the Company
may defer making payment or delivery under any Award if any such tax may be pending unless and until indemnified to its satisfaction. 
 (b)
No Guarantee of Tax Treatment. Notwithstanding any provisions of the Plan, the Company does not guarantee to any Participant or any other Person with an interest in an Award that (i) any Award intended to be exempt from Code
Section 409A shall be so exempt, (ii) any Award intended to comply with Code Section 409A or Code Section 422 shall so comply, (iii) any Award shall otherwise receive a specific tax treatment under any other applicable tax
law, nor in any such case will the Company or any Affiliate indemnify, defend or hold harmless any individual with respect to the tax consequences of any Award. 

17. Adjustment Provisions; Change of Control. 

(a) Adjustment of Shares. If: (i) the Company shall at any time be involved in a merger or other transaction in which the Shares
are changed or exchanged; (ii) the Company shall subdivide or combine the Shares or the Company shall declare a dividend payable in Shares, other securities (other than preferred stock purchase rights issued pursuant to the terms of the
Company’s Shareholder Rights Agreement, dated as of February 24, 1998, as amended from time to time, or any successor to such Rights Agreement, or any similar stock purchase rights that the Company may authorize and issue in the future) or
other property; (iii) the Company shall effect a cash dividend the amount of which, on a per Share basis, exceeds ten percent (10%) of the Fair Market Value of a Share at the time the dividend is declared, or the Company shall effect any
other dividend or other distribution on the Shares in the form of cash, or a repurchase of Shares, that the Board determines by resolution is special or extraordinary in nature or that is in connection with a transaction that the Company
characterizes publicly as a recapitalization or reorganization involving the Shares; or (iv) any other event shall occur, which, in the case of this clause (iv), in the judgment of the Board or Committee necessitates an adjustment to prevent
dilution or enlargement of the benefits or potential benefits intended to be made available under this Plan, then the Administrator shall, in such manner as it may deem equitable to prevent dilution or enlargement of the benefits or potential
benefits intended to be made available under this Plan, adjust as applicable: (A) the number and type of Shares subject to this Plan (including the number and type of Shares described in Sections 6(a), (b) and (d)) and which may after the
event be made the subject of Awards; (B) the number and type of Shares subject to outstanding Awards; (C) the grant, purchase, or exercise price with respect to any Award; and (D) to the extent such discretion does not cause an Award
that is intended to qualify as performance-based compensation under Code Section 162(m) to lose its status as such, the Performance Goals of an Award. In each case, with respect to Awards of incentive stock options, no such adjustment may be
authorized to the extent that such authority would cause this Plan to violate Code Section 422(b). Without limitation, in the event of any reorganization, merger, consolidation, combination or other similar corporate transaction or event,
whether or not constituting a Change of Control (other than any such transaction in which the Company is the continuing corporation and in which the outstanding Stock is not being converted into or exchanged for different securities, cash or other
property, or any combination thereof), the Administrator may substitute, on an equitable basis as the Administrator determines, for each Share then subject to an Award and the Shares subject to this Plan (if the Plan will continue in effect), the
number and kind of shares of stock, other securities, cash or other property to which holders of Stock are or will be entitled in respect of each Share pursuant to the transaction. Notwithstanding the foregoing, in the case of a stock dividend
(other than a stock dividend declared in lieu of an ordinary cash dividend) or subdivision or combination of the Shares (including a reverse stock split), if no action is taken by the Administrator, adjustments contemplated by this subsection that
are proportionate shall nevertheless automatically be made as of the date of such stock dividend or subdivision or combination of the Shares. 

(b) Issuance or Assumption. Notwithstanding any other provision of this Plan, and without affecting the number of Shares otherwise
reserved or available under this Plan, in connection with any merger, consolidation, acquisition of property or stock, or reorganization, the Administrator may authorize the issuance or assumption of awards under this Plan upon such terms and
conditions as it may deem appropriate. 

  
 10 

 (c) Change of Control. If the Participant has in effect an employment, retention, change
of control, severance or similar agreement with the Company or any Affiliate that discusses the effect of a Change of Control on the Participant’s Awards, then such agreement shall control. In all other cases, unless provided otherwise in an
Award agreement, in the event of a Change of Control: 
 (i) The successor or purchaser in the Change of Control transaction may assume an
Award or provide a substitute award with similar terms and conditions, and preserving the same benefits, as the Award it is replacing. 

(ii) If the successor or purchaser in the Change of Control transaction does not assume the Awards or issue replacement awards as provided in
clause (i), then unless otherwise determined by the Board prior to the date of the Change of Control, immediately prior to the date of the Change of Control: 

(A) each Option or SAR that is then held by a Participant who is employed by or in the service of the Company or an Affiliate shall become
immediately and fully vested, and all Options and SARs shall be cancelled on the date of the Change of Control in exchange for a cash payment equal to the excess of the Change of Control price of the Shares covered by the Option or SAR that is so
cancelled over the purchase or grant price of such Shares under the Award; 
 (B) Restricted Stock and Restricted Stock Units that are not
then vested shall vest; 
 (C) all Performance Shares and/or Performance Units that are earned but not yet paid shall be paid in cash in an
amount equal to the value of the Performance Share and/or Performance Unit, and all Performance Shares and Performance Units for which the performance period has not expired shall be cancelled in exchange for a cash payment equal to the product of
the value of the Performance Share and/or Performance Unit and a fraction, the numerator of which is the number of whole months that have elapsed from the beginning of the performance period to which the Award is subject to the date of the Change of
Control and the denominator of which is the number of whole months in the performance period; 
 (D) all Annual and Long-Term Incentive
Awards that are earned but not yet paid shall be paid, and all Annual and Long-Term Incentive Awards that are not yet earned shall be cancelled in exchange for a cash payment in an amount determined by taking the product of: (1) the amount that
would have been due under such Award(s) if the Performance Goals (as measured at the time of the Change of Control) were to continue to be achieved at the same rate through the end of the performance period; and (2) a fraction, the numerator of
which is the number of whole months that have elapsed from the beginning of the performance period to which the Award is subject to the date of the Change of Control and the denominator of which is the number of whole months in the performance
period; and 
 (E) all Dividend Equivalent Units that are not vested shall vest and be paid in cash, and all other Awards that are not
vested shall vest and if an amount is payable under such vested Award, such amount shall be paid in cash based on the value of the Award. 
 If the value of
an Award is based on the Fair Market Value of a Share, Fair Market Value shall be deemed to mean the per share Change of Control price. The Administrator shall determine the per share Change of Control price paid or deemed paid in the Change of
Control transaction. 
 Except as otherwise expressly provided in any agreement between a Participant and the Company or an Affiliate, if the receipt of any
payment by a Participant under the circumstances described above would result in the payment by the Participant of any excise tax provided for in Section 280G and Section 4999 of the Code, then the amount of such payment shall be reduced
to the extent required to prevent the imposition of such excise tax. 
 18. Miscellaneous. 

(a) Other Terms and Conditions. The grant of any Award may also be subject to other provisions (whether or not applicable to the Award
granted to any other Participant) as the Administrator determines appropriate, including, without limitation, provisions for: 

  
 11 

 (i) the payment of the purchase price of Options by delivery of cash or other Shares or other
securities of the Company (including by attestation) having a then Fair Market Value equal to the purchase price of such Shares, or by delivery (including by fax) to the Company or its designated agent of an executed irrevocable option exercise form
together with irrevocable instructions to a broker dealer to sell or margin a sufficient portion of the Shares and deliver the sale or margin loan proceeds directly to the Company to pay for the exercise price; 

(ii) restrictions on resale or other disposition of Shares; and 

(iii) compliance with federal or state securities laws and stock exchange requirements. 

(b) Employment and Service. The issuance of an Award shall not confer upon a Participant any right with respect to continued employment
or service with the Company or any Affiliate, or the right to continue as a Director. Unless determined otherwise by the Administrator, for purposes of the Plan and all Awards, the following rules shall apply: 

(i) a Participant who transfers employment between the Company and its Affiliates, or between Affiliates, will not be considered to have
terminated employment; 
 (ii) a Participant who ceases to be a Non-Employee Director because he or she becomes an employee of the Company
or an Affiliate shall not be considered to have ceased service as a Director with respect to any Award until such Participant’s termination of employment with the Company and its Affiliates; 

(iii) a Participant who ceases to be employed by the Company or an Affiliate and immediately thereafter becomes a Non-Employee Director, a
non-employee director of an Affiliate, or a consultant to the Company or any Affiliate shall not be considered to have terminated employment until such Participant’s service as a director of, or consultant to, the Company and its Affiliates has
ceased; and 
 (iv) a Participant employed by an Affiliate will be considered to have terminated employment when such entity ceases to be an
Affiliate. 
 Notwithstanding the foregoing, for purposes of an Award that is subject to Code Section 409A, if a Participant’s termination of
employment or service triggers the payment of compensation under such Award, then the Participant will be deemed to have terminated employment or service upon his or her “separation from service” within the meaning of Code
Section 409A. 
 (c) No Fractional Shares. No fractional Shares or other securities may be issued or delivered pursuant to this
Plan, and the Administrator may determine whether cash, other securities or other property will be paid or transferred in lieu of any fractional Shares or other securities, or whether such fractional Shares or other securities or any rights to
fractional Shares or other securities will be canceled, terminated or otherwise eliminated. 
 (d) Unfunded Plan. This Plan is
unfunded and does not create, and should not be construed to create, a trust or separate fund with respect to this Plan’s benefits. This Plan does not establish any fiduciary relationship between the Company and any Participant or other person.
To the extent any person holds any rights by virtue of an Award granted under this Plan, such rights are no greater than the rights of the Company’s general unsecured creditors. 

(e) Requirements of Law and Securities Exchange. The granting of Awards and the issuance of Shares in connection with an Award are
subject to all applicable laws, rules and regulations and to such approvals by any governmental agencies or national securities exchanges as may be required. Notwithstanding any other provision of this Plan or any award agreement, the Company has no
liability to deliver any Shares under this Plan or make any payment unless such delivery or payment would comply with all applicable laws and the applicable requirements of any securities exchange or similar entity, and unless and until the
Participant has taken all actions required by the Company in connection therewith. The Company may impose such restrictions on any Shares issued under the Plan as the Company determines necessary or desirable to comply with all applicable laws,
rules and regulations or the requirements of any national securities exchanges. 

  
 12 

 (f) Governing Law. This Plan, and all agreements under this Plan, will be construed in
accordance with and governed by the laws of the State of Wisconsin, without reference to any conflict of law principles. Any legal action or proceeding with respect to this Plan, any Award or any award agreement, or for recognition and enforcement
of any judgment in respect of this Plan, any Award or any award agreement, may only be heard in a “bench” trial, and any party to such action or proceeding shall agree to waive its right to a jury trial. 

(g) Limitations on Actions. Any legal action or proceeding with respect to this Plan, any Award or any award agreement, must be brought
within one year (365 days) after the day the complaining party first knew or should have known of the events giving rise to the complaint. 

(h) Construction. Whenever any words are used herein in the masculine, they shall be construed as though they were used in the feminine
in all cases where they would so apply; and wherever any words are used in the singular or plural, they shall be construed as though they were used in the plural or singular, as the case may be, in all cases where they would so apply. Title of
sections are for general information only, and this Plan is not to be construed with reference to such titles. 
 (i) Severability.
If any provision of this Plan or any award agreement or any Award (a) is or becomes or is deemed to be invalid, illegal or unenforceable in any jurisdiction, or as to any person or Award, or (b) would disqualify this Plan, any award
agreement or any Award under any law the Administrator deems applicable, then such provision should be construed or deemed amended to conform to applicable laws, or if it cannot be so construed or deemed amended without, in the determination of the
Administrator, materially altering the intent of this Plan, award agreement or Award, then such provision should be stricken as to such jurisdiction, person or Award, and the remainder of this Plan, such award agreement and such Award will remain in
full force and effect. 

  
 13EX-10.28

 Exhibit 10.28 

EMPLOYMENT AGREEMENT 

This Agreement is made as of November 7, 2013, by and between Fiserv, Inc., on behalf of itself and its subsidiaries and affiliates (the
“Company”), and Byron C. Vielehr, an individual (“Employee”). 
 WHEREAS, the Company wishes
to assure itself of the services of Employee for the period set forth in this Agreement; 
 WHEREAS, Employee desires to enter into an
agreement to provide for his employment with the Company upon the terms set forth in this Agreement; 
 WHEREAS, the Company’s
information, including but not limited to its technology, products, intellectual property, customer lists, customer information, and its methods of doing business have been developed by the Company at considerable expense over a number of years, and
are of considerable economic value to the Company; 
 WHEREAS, the Company wishes to assure itself that Employee will keep in confidence and
not disclose any information disclosed to him by the Company during the term that he is employed by the Company; 
 WHEREAS, the Company
further wishes to assure itself that Employee will not compete with the Company during or for a reasonable period of time after the termination of his employment; and 

WHEREAS, Employee is willing to agree not to so compete with the Company; 

NOW, THEREFORE, in consideration of the premises set forth herein and intending to be legally bound, the parties hereto agree as follows: 

1. The Company agrees to employ Employee, and Employee agrees to be employed by the Company. During his employment, Employee agrees to serve as
Group President, Depository Institutions Group, with such further responsibilities and duties commensurate with such position as contemplated by the Company’s by-laws and reasonably implemented by the Board of Directors and Employee’s
Direct Supervisor (defined below) subject to the further terms and conditions of this Agreement. 
 2. Within 12 months of the commencement
of the Employment Term, as defined below (the “Relocation Date”), Employee agrees to relocate to the Milwaukee, Wisconsin area and to work at the Company’s offices in Brookfield, Wisconsin. Prior to the Relocation Date,
Employee will conduct his duties at the Company’s offices at Brookfield, Wisconsin, or any of its other locations, from time to time as needed at the Company’s expense. The Company will pay reasonable and customary relocation expenses in
accordance with its executive relocation reimbursement program. 
 3. Employee agrees to accumulate and maintain stock ownership in the
Company at the level required by the Company’s executive stock ownership policy, currently four times the value of Employee’s annual base salary. Such ownership will be 

  
 1 

 
attained no later than the fifth anniversary of the date hereof, with certain milestone minimums, all in accordance with the terms of the attached Company’s executive stock ownership policy.

 4. Employee’s employment shall begin on December 1, 2013 and shall continue until terminated by either party upon written
notice to the other party (the “Employment Term”). 
 5. Employee hereby represents that he is free and able to
enter into this Agreement with the Company and that there is no reason, known or unknown, which will prevent his performance of the terms and conditions contained in this Agreement. 

6. During the Employment Term, Employee shall devote his full business time, best efforts and business judgment, faithfully, conscientiously
and to the best of his ability to the advancement of the interests of the Company and to the discharge of the responsibilities and offices held by him. Other than boards of directors on which Employee serves as of the date hereof, Employee shall not
engage in any other business activity, whether or not pursued for pecuniary advantage, except as may be approved in advance by the Company; provided, however, that the foregoing shall not prohibit or limit Employee from participating
in civic, charitable or other not-for-profit activities or to manage personal investments, provided that such activities do not materially interfere with Employee’s services required under this Agreement and do not violate the Code of Conduct
or other policies of Fiserv. Employee hereby acknowledges that he has read Fiserv’s Code of Conduct in effect as of the date hereof, and agrees that he will comply with such Code of Conduct and other Fiserv policies regarding activities in the
workplace, as they may be amended from time to time, in all material respects. 
 7. For all services to be rendered by Employee in any
capacity during the Employment Term, the Company shall pay or cause to be paid, and shall provide or cause to be provided, the following: 

(a) An annual base salary of $470,000 per year, commencing on the date on which Employee begins employment with the Company
(the “Employment Date”), payable in accordance with the normal payroll practices and schedule of the Company. Employee’s direct supervisor (“Direct Supervisor”) will determine Employee’s
annual base salary, it being understood by Employee that adjustments to annual base salary will be for unusual events and will not typically be made each year. The first review of Employee’s annual base salary after his Employment Date will
occur on or about March 2015. The term “annual base salary” shall not include any payment or other benefit that is denominated as or is in the nature of a bonus, incentive payment, commission, profit-sharing payment, retirement or pension
accrual, insurance benefit, other fringe benefit or expense allowance, whether or not taxable to Employee as income. 
 (b)
Employee shall be entitled to participate in the Company’s Annual Cash Incentive Plan (ACIP), or other incentive compensation programs offered by 

  
 2 

 
the Company from time to time for senior executives of the Company. For calendar year 2014, Employee will have a target bonus of 110% of his annual base salary ($517,000) with an opportunity to
achieve a maximum bonus of 220% of his annual base salary ($1,034,000), to be paid no later than March 15, 2015 in accordance with the Company’s usual practice. 

(c) Employee will receive equity in the Company as follows: 

(i) As of Employee’s first day of employment, Fiserv shall grant to Employee, pursuant to the terms of the Fiserv, Inc.
2007 Omnibus Incentive Plan (the “Incentive Plan”): 
 (A) Stock options to purchase shares of
common stock of the Company (“Options”) having a grant date fair value of $2,000,000. The exercise price of such Options shall be equal to the fair market value of the Company’s common stock as of the grant date in
accordance with the terms of the Incentive Plan. One-third of such Options shall vest on each of the second, third and fourth anniversaries of the grant date; and 

(B) Restricted Stock Units (“RSUs”) having a grant date fair value of $2,000,000. One-half of such
RSUs shall vest on each of the third and fourth anniversaries of the grant date. 
 (ii) Beginning in 2014, Employee shall be
eligible to participate in the Company’s Annual Equity Incentive Plan (AEIP), or other equity incentive compensation programs offered by the Company from time to time for senior executives of the company, with an annual target grant value equal
to 200% of Employee’s annual base salary, which amount will vary from year to year. Any equity granted hereunder would be granted beginning on or about March 2015. If Employee is not employed by the Company on the date that it grants equity to
employees, Employee will not be entitled to receive an equity award. All equity incentive awards are subject to the approval of the Company’s Board of Directors or its designated committee, and vesting of such equity awards will generally
follow normal guidelines for similarly situated executives of the Company, although the exact amount of equity granted to Employee, and the vesting schedule thereof, may vary. 

(iii) All equity granted or issued hereafter will be subject to the terms of the Incentive Plan, as it may be amended from time
to time, and the specific agreement pursuant to which any such equity may be granted or issued from time to time. The terms of the specific equity agreement pursuant to which equity awards may be granted or issued hereunder shall govern treatment of
such equity awards in the event of the death or disability (as defined in any such agreement) of Employee. Such equity will also have vesting and other terms as specified in the agreement, which may be different than other employees of the Company.

  
 3 

 (iv) Compensation provided to Employee pursuant to Section 7(b) and
(c) hereof is collectively referred to herein as “Incentive Compensation.” 
 (d) Employee will
receive a one-time cash payment in the amount of $200,000, to be paid on or before March 15, 2014. 
 (e) In addition to
the salary and incentive compensation provided above, Employee shall be entitled to participate in any employee benefit plans, welfare benefit plans, retirement plans and other fringe benefit plans from time to time in effect for senior executives
of the Company generally; provided, however, that such right of participation in any such plans and the degree or amount thereof shall be subject to the terms of the applicable plan documents, generally applicable Fiserv policies and
to action by the Board of Directors of Fiserv or any administrative or other committee provided in or contemplated by such plan, it being mutually agreed that this Agreement is not intended to impair the right of any committee or other group or
person concerned with the administration of such plans to exercise in good faith the full discretion reposed in them by such plans. 

(f) If the Company terminates Employee for cause, as defined in Section 8(c), or Employee voluntarily ceases his
employment with the Company, in either case, on or before the first anniversary of his Employment Date, then Employee shall not be entitled to receive any further relocation assistance pursuant to Section 2 above, and shall repay the Company
promptly an amount equal to all of the relocation expenses paid to him or on his behalf prior to the date of the termination of employment. If the Company terminates Employee for cause, as defined in Section 8(c), or Employee voluntarily ceases
his employment with the Company, in either case, after the first anniversary of his Employment Date but on or before the second anniversary of his Employment Date, then Employee shall not be entitled to receive any further relocation assistance
pursuant to Section 2 above, and shall repay the Company promptly an amount equal to one-half all of the relocation expenses paid to him or on his behalf prior to the date of the termination of employment. If Employee fails to repay the
required amount to the Company by this last day of his employment, the Company shall have the right to offset the amount of such repayment from any other amounts the Company owes to the Executive. 

(g) All compensation or other benefits payable or owing to Employee hereunder shall be subject to withholding taxes and other
legally required deductions pursuant to federal, state or local law. 

  
 4 

 8. Employee’s employment hereunder shall terminate under the following circumstances: 

(a) In the event Employee dies, this Agreement and the Company’s obligations under this Agreement shall terminate as of
the end of the month during which his death occurs. 
 (b) If Employee, due to physical or mental illness, becomes unable to
perform his duties and thus qualifies for disability benefits sponsored by the Company, according to the benefit plans and policies of the Company, and such qualification continues through the expiration of the “effect elimination period”
then in effect for qualification for long term disability benefits, this Agreement and the Company’s obligations under this Agreement shall terminate on the date immediately after the expiration of such effect elimination period, whether or not
Employee qualifies for or actually receives long term disability benefits. 
 (c) Employee’s employment may be
terminated for cause, effective immediately upon written notice to Employee by the Company that shall set forth the specific nature of the reasons for termination. Only the following acts or omissions by Employee shall constitute “cause”
for termination: 
 (i) dishonesty or similar serious misconduct, directly related to the performance of Employee’s
duties and responsibilities hereunder, which results from a willful act or omission and which is injurious to the operations, financial condition or business reputation of the Company; 

(ii) convicted of a felony or misdemeanor; 

(iii) use of drugs in violation of any Company policy or of alcohol which materially impairs the performance of his duties and
responsibilities as set forth herein; 
 (iv) in the sole discretion of the chief executive officer of the Company, failure
by Employee to relocate his residence to Wisconsin by the Relocation Date; 
 (v) substantial, continuing willful and
unreasonable inattention to, neglect of or refusal by Employee to perform Employee’s duties or responsibilities under this Agreement if not cured within 30 days of written notice from the Company of such failure to perform; 

(vi) willful and intentional violation of a material provision of the Fiserv Code of Conduct, as it may be amended from time to
time, or other Fiserv corporate policies regarding activities in the workplace in effect at the time; or 
 (vii) any other
willful or intentional breach or breaches of this Agreement by Employee, which breaches are, singularly or in the aggregate, not cured within 30 days of written notice of such breach or breaches to Employee from the Company. 

  
 5 

 (d) Employee’s employment may be terminated at the election of the Company
upon written notice to Employee by the Company at any time for the convenience of the Company. 
 (e) If Employee’s
employment is terminated by the Company for any reason other than as specified in subsection (a), (b) or (c) above, subject to execution by Employee, within 45 days of termination of employment, of a general release in favor of the Company
(and failure to revoke such release), Employee shall be entitled to receive: 
 (i) an amount in cash equal to one times his
then current annual base salary. Any payment under this subsection (e) shall be paid in a cash equivalent lump sum on the first day of the seventh month following the month in which Employee’s Separation from Service occurs, without
interest thereon; provided that, if on the date of Employee’s Separation from Service, neither the Company nor any other entity that is considered a “service recipient” with respect to Employee within the meaning of Code
Section 409A has any stock which is publicly traded on an established securities market (within the meaning of the Treasury Regulation Section 1.897-1(m)) or otherwise, then such payment shall be paid to Employee in a cash equivalent lump
sum within ten business days of the date on which Employee signs and does not revoke a general release in favor of the Company. For purposes hereof, the term “Separation from Service” shall have the same meaning as ascribed
to such term in Employee’s Key Executive Employment and Severance Agreement with the Company. All other incentive compensation and benefits being received by Employee shall cease upon termination of employment, subject to applicable law. 

(ii) In addition, as of the date of termination, the Company will, in accordance with and subject to the terms of the Incentive
Plan, accelerate the vesting of the equity granted to Employee pursuant to Section 7(c)(i) hereof. The number of Options which will receive accelerated vesting shall be determined as follows: (Total number of Options granted pursuant to
Section 7(c)(i) divided by 2) minus (The number of such Options that have vested prior to the date of termination). The number of RSUs which will receive accelerated vesting shall be determined as follows: (Total number of RSUs
granted pursuant to Section 7(c)(i) divided by 2) minus (The number of such RSUs that have vested prior to the date of termination). 

  
 6 

 9. Suspension. 

(a) The Company may immediately, upon written notice to Employee, suspend or restrict some or all of the duties of Employee for
a necessary period of time (“Suspension”), in the sole discretion of the Company, for the following reasons: 

(i) Employee is named as a defendant in any criminal proceeding, and as a result of being named as a defendant, the operations,
financial condition or reputation of the Company is or may be injured; 
 (ii) Employee becomes the subject of an internal
investigation for a suspected violation of the Code of Conduct, during which the performance some or all of the duties of Employee would reasonably likely disrupt the investigation or cause reputational harm to the Company; 

(iii) Employee, or the Company as a result of the actions or inaction of Employee, becomes subject to an investigation by the
Securities Exchange Commission, the Department of Justice, or any other agency of government or law enforcement; or 
 (iv)
Because Employee’s personal conduct is harmful to the operations, financial condition or reputation of the Company. 

(b) During the Suspension period, Employee shall remain an employee of the Company and be entitled to participate in the
benefits of employment, provided, however, that the Company may elect to suspend or reduce its obligations to Employee pursuant to Sections 7 (a), (b) and (c) in proportion to the reduction or suspension of the duties
performed. Upon conclusion of the Suspension, the Company may: 
 (i) Terminate Employee’s employment for cause
according to Section 8(c); 
 (ii) Terminate Employee’s employment for the convenience of the Company according to
Section 8(d); or 
 (iii) Reinstate Employee to his full duties and responsibilities under this Agreement. Upon
reinstatement, the Company will compensate Employee for the difference between any reduced compensation earned during the Suspension according to Section 9(b), and the amounts that would have been earned pursuant to Sections 7(a), (b), and
(c) had the Suspension not occurred. 
 10. The Employee Confidential Information and Development Agreement of the Company, attached
hereto as Exhibit A, is hereby incorporated herein by reference. Employee hereby confirms that he is bound by its terms. Such confidential information is understood to include, without limitation, products, technology, intellectual property,

  
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customer lists, prospect lists and price lists, or any part of such items, and any information relating to the Company’s method and technique used in servicing its customers. 

11. Employee acknowledges and agrees that the copyright and any other intellectual property right in designs, computer programs and related
documentations, and works of authorship created within the scope of his employment belong to the Company by operation of law. Employee hereby assigns to the Company his entire right, title, and interest in any ideas, inventions, formulas, concepts,
code, techniques, processes, systems, schematics, flow charts, brand names, trade names, compilations, documents, data, notes, designs, drawings, technical data and training materials, whether or not patentable, and whether or not such items are
subject to copyright or trade secret protection, which are conceived, developed or reduced to practice by Employee or by another associate working with Employee or under the direction of Employee, during the Employment Term
(“Developments”). In connection with any of Developments so assigned, Employee will promptly: (a) disclose completely all facts regarding them to the Company; and (b) at the request of the Company, execute a
specific assignment of title to the Company, and do anything else reasonably necessary to enable the Company to protect its interest in the Development. 

12. Covenants. 

(a) For purposes of this Section 12, the following definitions apply: 

(i) “Customer” means any person, association or entity: (1) for which Employee has directly
performed services, (2) for which Employee has supervised others in performing services, or (3) about which Employee has special knowledge as a result of his employment with the Company, during all or any part of the 24-month period ending
on the date of the termination of his employment with the Company. 
 (ii) “Competing Product or
Service” means any product or service which is sold in competition with, or is being developed and which will compete with, a product or service developed, manufactured, or sold by the Company. For purposes of this Agreement,
“Competing Products or Services” are limited to products and/or services for which Employee participated in the development, planning, testing, sale, marketing or evaluation of on behalf of the Company in or during any part of the last 24
months of his employment with the Company, or for which Employee supervised one or more Company employees, units, divisions or departments in doing so. 

(iii) “Special Knowledge” means material, non-public information about a person, association or entity
that Employee learned as a result of his employment with the Company and/or the Company’s client development or marketing efforts during all or any part of the last 24 months of his employment with the Company. 

  
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 (b) Employee agrees that the Company’s customer contacts and relations are
established and maintained at great expense. Employee further agrees that, as an employee of the Company, he will have unique and extensive exposure to and contact with the Company’s customers and employees, and that he will have had the
opportunity to establish unique relationships that would enable him to compete unfairly against the Company. Moreover, Employee acknowledges that he will have had unique and extensive knowledge of the Company’s trade secret and confidential
information, and that such information, if used by him or others, would allow him or others to compete unfairly against the Company. Therefore, in consideration of the compensation and benefits provided to him pursuant to this Agreement, Employee
agrees that, for a period of 12 months after the date of the termination of his employment, Employee will not, either on his own behalf or on behalf of any other person, association or entity: 

(i) Contact any Customer for the purpose of soliciting or inducing such client to purchase a Competing Product or Service; 

(ii) Solicit an employee of the Company to terminate his employment with the Company; 

(iii) Become financially interested in, be employed by or have any connection with, directly or indirectly, either individually
or as owner, partner, agent, employee, consultant, creditor or otherwise, except for the account of or on behalf of the Company, or its affiliates, in any business listed on Exhibit B, or any affiliate (i.e., an entity that controls, is
controlled by, or is under common control with the named entity), successor or assign of such business or any other business enterprise that engages in substantial competition with the Company or any of its subsidiaries in the business of providing
technology products or services to the financial industry; provided, however, that nothing in this Agreement shall prohibit Employee from owning publicly traded stock or other securities of a competitor amounting to less than one percent of such
outstanding class of securities of such competitor; or 
 (iv) Become an owner, partner, director or officer of a company
that develops, sells or markets a Competing Product or Service. 
 (c) Notwithstanding any other provision of this Agreement,
this Section 12: 
 (i) Shall not bar Employee from all employment. Employee warrants and agrees that there are ample
employment opportunities that he could fill following his employment with the Company, in his field of experience, without violating this Agreement; 

(ii) Shall not bar Employee from performing clerical, menial or manual labor; 

  
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 (iii) Subject to Section 12(b)(iii), including the proviso thereof, shall
not prohibit Employee from investing as a passive investor in the capital stock or other securities of a publicly traded corporation listed on a national security exchange. 

13. Violation of Covenants. 

(a) Employee acknowledges and agrees that compliance with Section 12 hereof is necessary to protect the Company, and that
a breach of Section 12 hereof will result in irreparable and continuing damage to the Company for which there will be no adequate remedy at law. Employee hereby agrees that in the event of any such breach of Section 12 hereof, the Company,
and its successors and assigns, shall be entitled to injunctive relief and to such other and further relief as is proper under the circumstances. 

(b) Without limiting Section 13(a), Employee further agrees that: 

(i) In the event of his breach of Section 12(b)(iii) hereof by engaging in a prohibited activity with a company listed on
Exhibit B hereof, or a breach of Section 12(b)(i) or (ii) by engaging in a prohibited activity for or on behalf of a company listed on Exhibit B hereof, the Company shall be entitled to recover Incentive Compensation
previously paid or payable to Employee. Employee understands and agrees that the losses incurred by the Company as a result of such breach of this Agreement would be difficult or impossible to calculate, as they are based on, among other things, the
value of the knowledge and information gained by Employee at the expense of the Company, but that the actual value exceeds the Incentive Compensation paid or payable to Employee. Accordingly, the Incentive Compensation paid or payable to Employee
represents Employee’s agreement to pay, and the Company’s agreement to accept as liquidated damages, and not as a penalty, such amount for any such Employee breach. 

(ii) Other than as specified in subparagraph (i) above, and without limiting the Company’s rights in
Section 13(a), in the event of his breach of Section 12, the parties agree that the matter will be resolved through arbitration. The arbitration shall be conducted by a panel of three arbitrators. Each party shall select an arbitrator
within 10 days of commencement of the arbitration and the two designated arbitrators shall select a third arbitrator within 20 days of their selection. The arbitration shall be conducted in Milwaukee, WI under the commercial arbitration rules of the
American Arbitration Association then existing. Judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy. 

14. Employee agrees that the terms of this Agreement shall survive the termination of his employment with the Company. 

  
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 15. This Agreement shall be governed by and construed in accordance with the laws in the State of
Wisconsin, without reference to conflict of law principles thereof. Subject to Section 13(b)(ii), Employee and the Company hereby agree to submit themselves to the jurisdiction of any court of competent jurisdiction in any disputes that arise
under this Agreement. 
 16. The language used in this Agreement will be deemed to be the language chosen by the parties to express their
mutual intent. In the event an ambiguity or question of intent or interpretation arises, this Agreement will be construed as if drafted jointly by the parties and no presumption or burden of proof will arise favoring or disfavoring any party by
virtue of the authorship of any provisions of this Agreement. 
 17. EMPLOYEE HAS READ THIS AGREEMENT AND AGREES THAT THE CONSIDERATION
PROVIDED BY THE COMPANY IS FAIR AND REASONABLE AND FURTHER AGREES THAT GIVEN THE IMPORTANCE TO THE COMPANY OF ITS CONFIDENTIAL AND PROPRIETARY INFORMATION, THE POST-EMPLOYMENT RESTRICTIONS ON EMPLOYEE’S ACTIVITIES ARE LIKEWISE FAIR AND
REASONABLE. 
 18. If any provision of this Agreement shall be declared illegal or unenforceable by a final judgment of a court of competent
jurisdiction, the remainder of this Agreement, or the application of such provision in circumstances other than those as to which it is so declared illegal or unenforceable, shall not be affected thereby, and each remaining provision of this
Agreement shall be valid and be enforceable to the fullest extent permitted by law. 
 19. No term or condition of this Agreement shall be
deemed to have been waived, nor shall thereby create any estoppel against the enforcement of any provision of this Agreement, except by written instrument of the party charged with such waiver or estoppel. No such written waiver shall be deemed a
continuing waiver unless specifically stated therein, and each such waiver shall operate only as to the specific term or condition for the future or as to any act other than that specifically waived. 

20. No term or provision or the duration of this Agreement shall be altered, varied or contradicted except by a writing to that effect,
executed by authorized officers of the Company and the Company and by Employee, and in compliance with Internal Revenue Code Section 409A. 

21. The term of this Agreement shall begin on the date first written above and shall continue until 12 months after termination of
Employee’s employment. 
 22. All notices to be sent under this Agreement shall be sufficient when delivered in hand or mailed by
registered or certified mail to the Company at 255 Fiserv Drive, Brookfield, Wisconsin, Attention: Secretary or such other address as it shall designate in writing to Employee; or to Employee at the home address, as reflected in the records of the
Company as provided by Employee, or such other address as Employee shall designate in writing to Fiserv. 

  
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 IN WITNESS WHEREOF, the undersigned have hereunto set their hands as of the date first written
above. 
  

							
	EMPLOYEE:	 		 	FISERV, INC.
				
	 /s/ Byron C. Vielehr
	 		 	By:        	 	 /s/ Jeffery W. Yabuki

	 Byron C. Vielehr
	 		 		 	 Jeffery W. Yabuki
 President and Chief
Executive Officer

  
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