Document:

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                                                                    EXHIBIT 10.3

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                           LOAN AND SECURITY AGREEMENT

                                  BY AND AMONG

                                    QAD INC.

                                  AS BORROWER,

                                       AND

                          FOOTHILL CAPITAL CORPORATION

                                    AS LENDER

                          DATED AS OF SEPTEMBER 8, 2000

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                                TABLE OF CONTENTS

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                                                                                                            PAGE

<S>                                                                                                           <C>
1.      DEFINITIONS AND CONSTRUCTION...........................................................................1
        1.1        Definitions.................................................................................1
        1.2        Accounting Terms...........................................................................21
        1.3        Code.......................................................................................21
        1.4        Construction...............................................................................21
        1.5        Schedules and Exhibits.....................................................................22

2.      LOAN AND TERMS OF PAYMENT.............................................................................22
        2.1        Revolver Advances..........................................................................22
        2.2        Term Loan..................................................................................23
        2.3        Borrowing Procedures and Settlements.......................................................24
        2.4        Payments...................................................................................25
        2.5        Overadvances...............................................................................26
        2.6        Interest Rates, Rates, Payments, and Calculations..........................................26
        2.7        Cash Management............................................................................28
        2.8        Crediting Payments; Float Charge...........................................................29
        2.9        Designated Account.........................................................................29
        2.10       Maintenance of Loan Account; Statements of Obligations.....................................29
        2.11       Fees.......................................................................................30
        2.12       [Intentionally Deleted]....................................................................30
        2.13       LIBOR Option...............................................................................31
        2.14       Capital Requirements.......................................................................33

3.      CONDITIONS; TERM OF AGREEMENT.........................................................................33
        3.1        Conditions Precedent to the Initial Advance and Term Loan..................................33
        3.1A       Additional Condition Precedent to the Initial Advance......................................36
        3.2        Conditions Subsequent to the Initial Advance...............................................37
        3.3        Conditions Precedent to all Extensions of Credit...........................................37
        3.4        Term.......................................................................................37
        3.5        Effect of Termination......................................................................38
        3.6        Early Termination by Borrower..............................................................38

4.      CREATION OF SECURITY INTEREST.........................................................................38
        4.1        Grant of Security Interest.................................................................38
        4.2        Negotiable Collateral......................................................................39
        4.3        Collection of Accounts, General Intangibles, and Negotiable Collateral.....................39
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<TABLE>
<S>                                                                                                           <C>
        4.4        Delivery of Additional Documentation Required..............................................39
        4.5        Power of Attorney..........................................................................40
        4.6        Right to Inspect...........................................................................40
        4.7        Control Agreements.........................................................................40

5.      REPRESENTATIONS AND WARRANTIES........................................................................41
        5.1        No Encumbrances............................................................................41
        5.2        Eligible Accounts..........................................................................41
        5.3        [Intentionally Deleted]....................................................................41
        5.4        Equipment..................................................................................42
        5.5        Location of Equipment......................................................................42
        5.6        [Intentionally Deleted.].................................................................. 42
        5.7        Location of Chief Executive Office; FEIN...................................................42
        5.8        Due Organization and Qualification; Subsidiaries...........................................42
        5.9        Due Authorization; No Conflict.............................................................43
        5.10       Litigation.................................................................................43
        5.11       No Material Adverse Change.................................................................44
        5.12       Fraudulent Transfer........................................................................44
        5.13       Employee Benefits..........................................................................44
        5.14       Environmental Condition....................................................................44
        5.15       Brokerage Fees.............................................................................45
        5.16       Intellectual Property......................................................................45
        5.17       Leases.....................................................................................46
        5.18       DDAs.......................................................................................46
        5.19       Complete Disclosure........................................................................46
        5.20       Indebtedness...............................................................................46

6.      AFFIRMATIVE COVENANTS.................................................................................47
        6.1        Accounting System..........................................................................47
        6.2        Collateral Reporting.......................................................................47
        6.3        Financial Statements, Reports, Certificates................................................48
        6.4        Intellectual Property......................................................................51
        6.5        Return.....................................................................................51
        6.6        Maintenance of Properties..................................................................51
        6.7        Taxes......................................................................................51
        6.8        Insurance..................................................................................52
        6.9        Location of Equipment......................................................................52
        6.10       Compliance with Laws.......................................................................53
        6.11       Leases.....................................................................................53
        6.12       Brokerage Commissions......................................................................53
        6.13       Existence..................................................................................53
        6.14       Environmental..............................................................................53
        6.15       Disclosure Updates.........................................................................54
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7.      NEGATIVE COVENANTS....................................................................................54
        7.1        Indebtedness...............................................................................54
        7.2        Liens......................................................................................55
        7.3        Restrictions on Fundamental Changes........................................................55
        7.4        Disposal of Assets.........................................................................55
        7.5        Change Name................................................................................55
        7.6        Guarantee..................................................................................55
        7.7        Nature of Business.........................................................................56
        7.8        Prepayments and Amendments.................................................................56
        7.9        Change of Control..........................................................................56
        7.10       Consignments...............................................................................56
        7.11       Distributions..............................................................................56
        7.12       Accounting Methods.........................................................................56
        7.13       Investments................................................................................56
        7.14       Transactions with Affiliates...............................................................57
        7.15       Suspension.................................................................................57
        7.16       [Intentionally Deleted.]...................................................................57
        7.17       Use of Proceeds............................................................................57
        7.18       Change in Location of Chief Executive Office; Inventory and Equipment with Bailees.........57
        7.19       Securities Accounts........................................................................57
        7.20       Financial Covenants........................................................................58

8.      EVENTS OF DEFAULT.....................................................................................59

9.      LENDER'S RIGHTS AND REMEDIES..........................................................................61
        9.1        Rights and Remedies........................................................................61
        9.2        Remedies Cumulative........................................................................64
        9.3        Recording of Mortgage......................................................................64

10.     TAXES AND EXPENSES....................................................................................64

11.     WAIVERS; INDEMNIFICATION..............................................................................64
        11.1       Demand; Protest............................................................................64
        11.2       Lender's Liability for Collateral..........................................................64
        11.3       Indemnification............................................................................65

12.     NOTICES...............................................................................................65

13.     CHOICE OF LAW AND VENUE; JURY TRIAL WAIVER............................................................66

14.     ASSIGNMENTS AND PARTICIPATIONS; SUCCESSORS............................................................67
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<TABLE>
<S>                                                                                                           <C>
        14.1       Assignments and Participations.............................................................67
        14.2       Successors.................................................................................69

15.     AMENDMENTS; WAIVERS...................................................................................69
        15.1       Amendments and Waivers.....................................................................69
        15.2       No Waivers; Cumulative Remedies............................................................69

16.     GENERAL PROVISIONS....................................................................................70
        16.1       Effectiveness..............................................................................70
        16.2       Section Headings...........................................................................70
        16.3       Interpretation.............................................................................70
        16.4       Severability of Provisions.................................................................70
        16.5       Withholding Taxes..........................................................................70
        16.6       Amendments in Writing......................................................................71
        16.7       Counterparts; Telefacsimile Execution......................................................71
        16.8       Revival and Reinstatement of Obligations...................................................71
        16.9       Integration................................................................................71
        16.10      Confidentiality............................................................................71
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                           LOAN AND SECURITY AGREEMENT

     THIS LOAN AND SECURITY AGREEMENT (this "Agreement"), is entered into as of
September 8, 2000, between FOOTHILL CAPITAL CORPORATION, a California
corporation ("Lender") and QAD INC., a Delaware corporation ("Borrower").

     The parties agree as follows:

1.   DEFINITIONS AND CONSTRUCTION

     1.1 DEFINITIONS. As used in this Agreement, the following terms shall have
the following definitions:

     "ACCOUNT DEBTOR" means any Person who is or who may become obligated under,
with respect to, or on account of, an Account, chattel paper, or a General
Intangible.

     "ACCOUNTS" means all of Borrower's now owned or hereafter acquired right,
title, and interest with respect to "accounts" (as that term is defined in the
Code), and any and all supporting obligations in respect thereof; provided,
however, that with respect to any determination of Consolidated Maintenance
Revenues, the term "Accounts" shall mean all of the above, whether owned or
acquired by Borrower or any of its Subsidiaries.

     "ACCOUNTS APPRAISAL" means an appraisal of Accounts generating Consolidated
Maintenance Revenues, in form and content, and conducted by Empire Valuation
Consultants, Inc. or another appraiser, satisfactory to Lender.

     "ACCOUNTS APPRAISED VALUE" means the aggregate value of the Accounts
generating Consolidated Maintenance Revenues, as reflected in the Accounts
Appraisal.

     "ADDITIONAL DOCUMENTS" has the meaning set forth in Section 4.4.

     "ADVANCES" has the meaning set forth in Section 2.1.

     "AFFILIATE" means, as applied to any Person, any other Person who, directly
or indirectly, controls, is controlled by, or is under common control with, such
Person. For purposes of this definition, "control" means the possession,
directly or indirectly, of the power to direct the management and policies of a
Person, whether through the ownership of Stock, by contract, or otherwise;
provided, however, that, in any event: (a) any Person which owns directly or
indirectly 10% or more of the securities having ordinary voting power for the
election of directors or other members of the governing body of a Person or 10%
or more of the partnership or other ownership interests of a Person (other than
as a limited partner of such Person) shall be deemed to control such Person, (b)
each director (or comparable manager) of a Person shall be

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deemed to be an Affiliate of such Person, and (c) each partnership or joint
venture in which a Person is a partner or joint venturer shall be deemed to be
an Affiliate of such Person.

     "AGREEMENT" has the meaning set forth in the preamble hereto.

     "AMORTIZATION RESERVE" is defined in Section 2.2(c).

     "APPLICABLE PERCENTAGE" means, as of any date of determination, a
percentage equal to (a) during the period of time from and after the Closing
Date up to the date that is the first anniversary of the Closing Date, 40%; (b)
during the period of time from and including the date that is the first
anniversary of the Closing Date up to the date that is the second anniversary of
the Closing Date, 30%; and (c) during the period of time from and after the date
that is the second anniversary of the Closing Date up to the Maturity Date, 20%.

     "APPLICABLE PREPAYMENT PREMIUM" means, as of any date of determination, an
amount equal to (a) during the period of time from and after the date of the
execution and delivery of this Agreement up to the date that is the first
anniversary of the Closing Date, $1,500,000, (b) during the period of time from
and including the date that is the first anniversary of the Closing Date up to
the date that is the second anniversary of the Closing Date, $1,200,000, (c)
during the period of time from and including the date that is the second
anniversary of the Closing Date up to the date that is the third anniversary of
the Closing Date, $900,000, (d) during the period of time from and including the
date that is the third anniversary of the Closing Date up to the date that is
the fourth anniversary of the Closing Date, $600,000, and (e) during the period
of the time from and including the date that is the fourth anniversary of the
Closing Date up to the last day of the 54th complete calendar month following
the Closing Date, $300,000.

     "AUTHORIZED PERSON" means any officer or other employee of Borrower.

     "AVAILABILITY" means, as of any date of determination, if such date is a
Business Day, and determined at the close of business on the immediately
preceding Business Day, if such date of determination is not a Business Day, the
amount that Borrower is entitled to borrow as Advances under Section 2.1 (after
giving effect to all then outstanding Obligations and all sublimits and reserves
applicable hereunder).

     "BANKRUPTCY CODE" means the United States Bankruptcy Code, as in effect
from time to time.

     "BASE LIBOR RATE" means the rate per annum, determined by Lender in
accordance with its customary procedures, and utilizing such electronic or other
quotation sources as it considers appropriate (rounded upwards, if necessary, to
the next 1/16%), on the basis of the rates at which Dollar deposits are offered
to major banks in the London interbank market on or about 11:00 a.m. (California
time) 2 Business Days prior to the commencement of the applicable Interest
Period, for a term and in amounts comparable to the Interest Period and

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amount of the LIBOR Rate Loan requested by Borrower in accordance with this
Agreement, which determination shall be conclusive in the absence of manifest
error.

     "BASE RATE" means, the rate of interest announced within Wells Fargo at its
principal office in San Francisco as its "prime rate", with the understanding
that the "prime rate" is one of Wells Fargo's base rates (not necessarily the
lowest of such rates) and serves as the basis upon which effective rates of
interest are calculated for those loans making reference thereto and is
evidenced by the recording thereof after its announcement in such internal
publication or publications as Wells Fargo may designate.

     "BASE RATE LOAN" means each portion of an Advance or the Term Loan that
bears interest at a rate determined by reference to the Base Rate.

     "BASE RATE MARGIN" means the percentage points set forth in the following
table for the applicable Twelve Month Trailing EBITDA set forth opposite
thereto:

<TABLE>
<CAPTION>

           TWELVE MONTH TRAILING EBITDA        BASE RATE MARGIN
           <S>                                 <C>
           Greater than $10,000,000                 0.25%

           $1,000,000 to $10,000,000                0.75%

           Less than $1,000,000                     1.25%
</TABLE>

     The initial Base Rate Margin shall be 0.75% and may change following the
first anniversary of the Closing Date in accordance with the reporting of the
Twelve Month Trailing EBITDA pursuant to SECTION 6.3.

     "BASE RATE TERM LOAN MARGIN" means 3.75 percentage points.

     "BENEFIT PLAN" means a "defined benefit plan" (as defined in Section 3(35)
of ERISA) for which Borrower or any Subsidiary or ERISA Affiliate of Borrower
has been an "employer" (as defined in Section 3(5) of ERISA) within the past six
years.

     "BOARD OF DIRECTORS" means the board of directors (or comparable managers)
of Borrower or any committee thereof duly authorized to act on behalf of the
board.

     "BOOKS" means Borrower's now owned or hereafter acquired books and records
(including all of its Records indicating, summarizing, or evidencing its assets
(including the Collateral) or liabilities, all of its Records relating to its
business operations or financial condition, and all of its goods or General
Intangibles related to such information).

     "BORROWER" has the meaning set forth in the preamble to this Agreement.

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     "BORROWING" means a borrowing hereunder of an Advance.

     "BORROWING BASE" has the meaning set forth in Section 2.1.

     "BORROWING BASE CERTIFICATE" means a certificate in the form of EXHIBIT
B-1.

     "BORROWER MAINTENANCE REVENUES" means Maintenance Revenues of Borrower.

     "BUSINESS DAY" means any day that is not a Saturday, Sunday, or other day
on which national banks are authorized or required to close, except that, if a
determination of a Business Day shall relate to a LIBOR Rate Loan, the term
"Business Day" also shall exclude any day on which banks are closed for dealings
in Dollar deposits in the London interbank market.

     "CAPITAL LEASE" means a lease that is required to be capitalized for
financial reporting purposes in accordance with GAAP.

     "CAPITALIZED LEASE OBLIGATION" means any Indebtedness represented by
obligations under a Capital Lease.

     "CASH EQUIVALENTS" means all of the following now or hereafter owned by
Borrower: (a) marketable direct obligations issued or unconditionally guaranteed
by the United States or issued by any agency thereof and backed by the full
faith and credit of the United States, in each case maturing within 1 year from
the date of acquisition thereof, (b) marketable direct obligations issued by any
state of the United States or any political subdivision of any such state or any
public instrumentality thereof maturing within 1 year from the date of
acquisition thereof and, at the time of acquisition, having the highest rating
obtainable from either S&P or Moody's, (c) commercial paper maturing no more
than 1 year from the date of acquisition thereof and, at the time of
acquisition, having a rating of A-1 or P-1, or better, from S&P or Moody's, (d)
certificates of deposit or bankers' acceptances maturing within 1 year from the
date of acquisition thereof either (i) issued by any bank organized under the
laws of the United States or any state thereof which bank has a rating of A or
A2, or better, from S&P or Moody's, or (ii) certificates of deposit less than or
equal to $100,000 in the aggregate issued by any other bank insured by the
Federal Deposit Insurance Corporation, and (e) taxable or non-taxable corporate
or municipal notes of any maturity rated A or A2, or better, from S&P, Moody's
or Fitch, that allows the holder of the investment to redeem the issue at par at
least every 90 days via a dutch auction or similar process.

     "CASH MANAGEMENT BANK" has the meaning set forth in Section 2.7(a).

     "CASH MANAGEMENT ACCOUNT" has the meaning set forth in Section 2.7(a).

     "CASH MANAGEMENT AGREEMENTS" means those certain cash management service
agreements, in form and substance satisfactory to Lender, each of which is among
Borrower, Lender, and one of the Cash Management Banks.

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     "CHANGE OF CONTROL" means (a) any "person" or "group" (within the meaning
of Sections 13(d) and 14(d) of the Exchange Act), becomes the beneficial owner
(as defined in Rule 13d-3 under the Exchange Act), directly or indirectly, of
20%, or more, of the Stock of Borrower having the right to vote for the election
of members of the Board of Directors, or (b) a majority of the members of the
Board of Directors do not constitute Continuing Directors, (c) except as
provided in clause (d), Borrower ceases to directly or indirectly own and
control the greater of (i) 75% of the Stock which it owns in each of its
Subsidiaries as of the date hereof and (ii) 50.1% of the outstanding Stock of
each of its Subsidiaries; or (d) Borrower ceases to directly own and control
100% of the outstanding Stock of QAD Europe B.V. and QAD (Bermuda) Ltd.

     "CLOSING DATE" means the date of the making of the initial Advance or the
Term Loan (or other extension of credit) hereunder.

     "CLOSING DATE BUSINESS PLAN" means the set of Projections of Borrower for
the 1 year period following the Closing Date (on a month by month basis), in
form and substance (including as to scope and underlying assumptions)
satisfactory to Lender.

     "CODE" means the California Uniform Commercial Code, as in effect from time
to time.

     "COLLATERAL" means all of Borrower's now owned or hereafter acquired right,
title, and interest in and to each of the following:

     (a)  Accounts,

     (b)  Books,

     (c)  Equipment,

     (d)  General Intangibles,

     (e)  Inventory,

     (f)  Investment Property,

     (g)  Negotiable Collateral,

     (h)  Real Property Collateral,

     (i)  money or other assets of Borrower that now or hereafter come into the
possession, custody, or control of Lender, and

     (j)  the proceeds and products, whether tangible or intangible, of any of
the foregoing, including proceeds of insurance covering any or all of the
foregoing, and any and all Accounts, Books, Equipment, General Intangibles,
Inventory, Investment Property,

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Negotiable Collateral, Real Property, money, deposit accounts, or other tangible
or intangible property resulting from the sale, exchange, collection, or other
disposition of any of the foregoing, or any portion thereof or interest therein,
and the proceeds thereof.

     "COLLATERAL ACCESS AGREEMENT" means a landlord waiver, bailee letter, or
acknowledgment agreement of any lessor, warehouseman, processor, consignee, or
other Person in possession of, having a Lien upon, or having rights or interests
in the Equipment or Inventory, in each case, in form and substance satisfactory
to Lender.

     "COLLECTIONS" means ALL cash, checks, notes, instruments and other items of
payment (including insurance proceeds, proceeds of cash sales, rental proceeds,
and tax refunds) of Borrower.

     "COMPLIANCE CERTIFICATE" means a certificate substantially in the form of
Exhibit C-1 delivered by the chief financial officer of Borrower to Lender.

     "CONSOLIDATED MAINTENANCE REVENUES" means Maintenance Revenues of Borrower
and its Subsidiaries.

     "CONTINUING DIRECTOR" means (a) any member of the Board of Directors who
was a director (or comparable manager) of Borrower on the Closing Date, and (b)
any individual who becomes a member of the Board of Directors after the Closing
Date if such individual was appointed or nominated for election to the Board of
Directors by a majority of the Continuing Directors, but excluding any such
individual originally proposed for election in opposition to the Board of
Directors in office at the Closing Date in an actual or threatened election
contest relating to the election of the directors (or comparable managers) of
Borrower (as such terms are used in Rule 14a-11 under the Exchange Act) and
whose initial assumption of office resulted from such contest or the settlement
thereof.

     "CONTROL AGREEMENT" means a control agreement, in form and substance
satisfactory to Lender, executed and delivered by Borrower, Lender, and the
applicable securities intermediary with respect to a Securities Account or bank
with respect to a deposit account.

     "COPYRIGHT OFFICE" means the United States Register of Copyrights, Library
of Congress.

     "DAILY BALANCE" means, with respect to each day during the term of this
Agreement, the amount of an Obligation owed at the end of such day.

     "DDA" means any checking or other demand deposit account maintained by
Borrower.

     "DEFAULT" means an event, condition, or default that, with the giving of
notice, the passage of time, or both, would be an Event of Default.

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     "DEFERRED MAINTENANCE REVENUE" is used in accordance with GAAP.

     "DESIGNATED ACCOUNT" means account number 14477-01135 of Borrower
maintained with Borrower's Designated Account Bank, or such other deposit
account of Borrower (located within the United States) that has been designated
as such, in writing, by Borrower to Lender.

     "DESIGNATED ACCOUNT BANK" means Bank of America NT & SA, whose office is
located at 1850 Gateway Boulevard, Concord, CA 94520, and whose ABA number is
121000358.

     "DISBURSEMENT LETTER" means an instructional letter executed and delivered
by Borrower to Lender regarding the extensions of credit to be made on the
Closing Date, the form and substance of which is satisfactory to Lender.

     "DOLLARS" or "$" means United States dollars.

     "DOMESTIC COLLECTIONS" means Collections on Accounts with respect to which
the Account Debtor either (i) maintains its chief executive office in the United
States, or (ii) is organized under the laws of the United States or any state
thereof.

     "EARNINGS" means consolidated net earnings or loss, MINUS non-recurring or
extraordinary gains or losses.

     "EBITDA" means, with respect to any fiscal period, Borrower's and its
Subsidiaries' Earnings PLUS interest expense, income taxes, and depreciation and
amortization for such period, as determined in accordance with GAAP.

     "ELIGIBLE ACCOUNTS" means those Accounts created by Borrower in the
ordinary course of its business, that arise out of Borrower's sale of goods or
rendition of services and generate only License Revenues or Service Revenues,
that comply with each of the representations and warranties respecting Eligible
Accounts made by Borrower in the Loan Documents, and that are not excluded as
ineligible by virtue of one or more of the criteria set forth below; provided,
however, that such criteria may be fixed and revised from time to time by Lender
in Lender's Permitted Discretion to address the results of any audit performed
by Lender from time to time after the Closing Date. In determining the amount to
be included, Eligible Accounts shall be calculated net of customer deposits and
unapplied cash remitted to Borrower. Eligible Accounts shall not include the
following:

     (a)  Accounts that the Account Debtor has failed to pay within 60 days of
due date,

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     (b)  Accounts with respect to which the Account Debtor is an employee,
Affiliate, or agent of Borrower,

     (c)  Accounts that are not payable in Dollars,

     (d)  Accounts with respect to which the Account Debtor either (i) does not
maintain its chief executive office in the United States, or (ii) is not
organized under the laws of the United States or any state thereof, or (iii) is
the government of any foreign country or sovereign state, or of any state,
province, municipality, or other political subdivision thereof, or of any
department, agency, public corporation, or other instrumentality thereof, unless
(y) the Account is supported by an irrevocable letter of credit satisfactory to
Lender (as to form, substance, and issuer or domestic confirming bank) that has
been delivered to Lender and is directly drawable by Lender, or (z) the Account
is covered by credit insurance in form, substance, and amount, and by an
insurer, satisfactory to Lender,

     (e)  Accounts with respect to which the Account Debtor is located in the
states of New Jersey, Minnesota, or West Virginia (or any other state that
requires a creditor to file a business activity report or similar document in
order to bring suit or otherwise enforce its remedies against such Account
Debtor in the courts or through any judicial process of such state), unless
Borrower has qualified to do business in New Jersey, Minnesota, West Virginia,
or such other states, or has filed a business activities report with the
applicable division of taxation, the department of revenue, or with such other
state offices, as appropriate, for the then-current year, or is exempt from such
filing requirement,

     (f)  Accounts that are not subject to a valid and perfected first priority
Lender's Lien,

     (g)  Unless the written agreement between Borrower and the Account Debtor
expressly provides, Accounts with respect to which (i) the goods giving rise to
such Account have not been shipped and billed to the Account Debtor, or (ii) the
services giving rise to such Account have not been performed and billed to the
Account Debtor, or

     (h)  Unless the written agreement between Borrower and the Account Debtor
expressly provides, Accounts that represent the right to receive progress
payments or other advance billings that are due prior to the completion of
performance by Borrower of the subject contract for goods or services.

     "ENVIRONMENTAL ACTIONS" means any complaint, summons, citation, notice,
directive, order, claim, litigation, investigation, judicial or administrative
proceeding, judgment, letter, or other communication from any Governmental
Authority, or any third party involving violations of Environmental Laws or
releases of Hazardous Materials from (a) any assets, properties, or businesses
of Borrower or any predecessor in interest, (b) from adjoining properties or
businesses, or (c) from or onto any facilities which received Hazardous
Materials generated by Borrower or any predecessor in interest.

                                      -8-

<PAGE>

     "ENVIRONMENTAL LAW" means any applicable federal, state, provincial,
foreign or local statute, law, rule, regulation, ordinance, code, binding and
enforceable guideline, binding and enforceable written policy, or rule of
common law now or hereafter in effect and in each case as amended, or any
judicial or administrative interpretation thereof, including any judicial or
administrative order, consent decree or judgment, to the extent binding on
Borrower, relating to the environment, employee health and safety, or
Hazardous Materials, including CERCLA; RCRA; the Federal Water Pollution
Control Act, 33 USC Section 1251 et seq; the Toxic Substances Control Act, 15
USC, Section 2601 et seq; the Clean Air Act, 42 USC Section 7401 et seq.; the
Safe Drinking Water Act, 42 USC Section 3803 et seq.; the Oil Pollution Act
of 1990, 33 USC Section 2701 et seq.; the Emergency Planning and the
Community Right-to-Know Act of 1986, 42 USC Section 11001 et seq.; the
Hazardous Material Transportation Act, 49 USC Section 1801 et seq.; and the
Occupational Safety and Health Act, 29 USC Section 651 et seq. (to the extent
it regulates occupational exposure to Hazardous Materials); any state and
local or foreign counterparts or equivalents, in each case as amended from
time to time.

     "ENVIRONMENTAL LIABILITIES AND COSTS" means all liabilities, monetary
obligations, Remedial Actions, losses, damages, punitive damages, consequential
damages, treble damages, costs and expenses (including all reasonable fees,
disbursements and expenses of counsel, experts, or consultants, and costs of
investigation and feasibility studies), fines, penalties, sanctions, and
interest incurred as a result of any claim or demand by any Governmental
Authority or any third party, and which relate to any Environmental Action.

     "ENVIRONMENTAL LIEN" means any Lien in favor of any Governmental Authority
for Environmental Liabilities and Costs.

     "EQUIPMENT" means all of Borrower's now owned or hereafter acquired right,
title, and interest with respect to equipment, machinery, machine tools, motors,
furniture, furnishings, fixtures, vehicles (including motor vehicles), tools,
parts, goods (other than consumer goods, farm products, or Inventory), wherever
located, including all attachments, accessories, accessions, replacements,
substitutions, additions, and improvements to any of the foregoing.

     "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended, and any successor statute thereto.

     "ERISA AFFILIATE" means (a) any Person subject to ERISA whose employees are
treated as employed by the same employer as the employees of Borrower under IRC
Section 414(b), (b) any trade or business subject to ERISA whose employees are
treated as employed by the same employer as the employees of Borrower under IRC
Section 414(c), (c) solely for purposes of Section 302 of ERISA and Section 412
of the IRC, any organization subject to ERISA that is a member of an affiliated
service group of which Borrower is a member under IRC Section 414(m), or (d)
solely for purposes of Section 302 of ERISA and Section 412 of the IRC, any
Person subject to ERISA that is a party to an arrangement with Borrower and
whose employees are aggregated with the employees of Borrower under IRC Section
414(o).

                                      -9-
<PAGE>

     "ERISA EVENT" means (a) a Reportable Event with respect to any Benefit Plan
or Multiemployer Plan, (b) the withdrawal of Borrower, any of its Subsidiaries
or ERISA Affiliates from a Benefit Plan during a plan year in which it was a
"substantial employer" (as defined in Section 4001(a)(2) of ERISA), (c) the
providing of notice of intent to terminate a Benefit Plan in a distress
termination (as described in Section 4041(c) of ERISA), (d) the institution by
the PBGC of proceedings to terminate a Benefit Plan or Multiemployer Plan, (e)
any event or condition (i) that provides a basis under Section 4042(a)(1), (2),
or (3) of ERISA for the termination of, or the appointment of a trustee to
administer, any Benefit Plan or Multiemployer Plan, or (ii) that may result in
termination of a Multiemployer Plan pursuant to Section 4041A of ERISA, (f) the
partial or complete withdrawal within the meaning of Sections 4203 and 4205 of
ERISA, of Borrower, any of its Subsidiaries or ERISA Affiliates from a
Multiemployer Plan, or (g) providing any security to any Plan under Section
401(a)(29) of the IRC by Borrower or its Subsidiaries or any of their ERISA
Affiliates.

     "EVENT OF DEFAULT" has the meaning set forth in Section 8.

     "EXCESS AVAILABILITY" means the amount, as of the date any determination
thereof is to be made, equal to Availability MINUS the aggregate amount, if any,
of all trade payables of Borrower aged in excess of historical levels with
respect thereto and all book overdrafts in excess of historical practices with
respect thereto, in each case as determined by Lender in its Permitted
Discretion.

     "EXCHANGE ACT" means the Securities Exchange Act of 1934, as in effect from
time to time.

     "EXISTING LENDER" means Bank One, N.A.

     "FEIN" means Federal Employer Identification Number.

     "FITCH" means Fitch IBCA, Inc., a Delaware corporation.

     "FUNDING DATE" means the date on which a Borrowing occurs.

     "FUNDING LOSSES" has the meaning set forth in Section 2.13(b)(ii).

     "GAAP" means generally accepted accounting principles as in effect from
time to time in the United States, consistently applied.

     "GENERAL INTANGIBLES" means all of Borrower's now owned or hereafter
acquired right, title, and interest with respect to general intangibles
(including payment intangibles, contract rights, rights to payment, rights
arising under common law, statutes, or regulations, choses or things in action,
goodwill, patents, trade names, trademarks, servicemarks, copyrights,
blueprints, drawings, purchase orders, customer lists, monies due or recoverable
from pension funds, route lists, rights to payment and other rights under any
royalty or licensing agreements,

                                      -10-
<PAGE>

infringement claims, computer programs, information contained on computer disks
or tapes, software, literature, reports, catalogs, money, deposit accounts,
insurance premium rebates, tax refunds, and tax refund claims), and any and all
supporting obligations in respect thereof, and any other personal property other
than goods, Accounts, Investment Property, and Negotiable Collateral.

     "GOVERNING DOCUMENTS" means, with respect to any Person, the certificate or
articles of incorporation, by-laws, or other organizational documents of such
Person.

     "GOVERNMENTAL AUTHORITY" means any federal, state, local, or other
governmental or administrative body, instrumentality, department, or agency or
any court, tribunal, administrative hearing body, arbitration panel, commission,
or other similar dispute-resolving panel or body.

     "GROSS COLLECTIONS" means all Collections on Accounts of Borrower and its
Subsidiaries.

     "HAZARDOUS MATERIALS" means (a) substances that are defined or listed in,
or otherwise classified pursuant to, any applicable laws or regulations as
"hazardous substances," "hazardous materials," "hazardous wastes," "toxic
substances," or any other formulation intended to define, list, or classify
substances by reason of deleterious properties such as ignitability,
corrosivity, reactivity, carcinogenicity, reproductive toxicity, or "EP
toxicity", (b) oil, petroleum, or petroleum derived substances, natural gas,
natural gas liquids, synthetic gas, drilling fluids, produced waters, and other
wastes associated with the exploration, development, or production of crude oil,
natural gas, or geothermal resources, (c) any flammable substances or explosives
or any radioactive materials, and (d) asbestos in any form or electrical
equipment that contains any oil or dielectric fluid containing levels of
polychlorinated biphenyls in excess of 50 parts per million.

     "INDEBTEDNESS" means (a) all obligations of Borrower for borrowed money,
(b) all obligations of Borrower evidenced by bonds, debentures, notes, or other
similar instruments and all reimbursement or other obligations of Borrower in
respect of letters of credit, bankers acceptances, interest rate swaps, or other
financial products, (c) all obligations of Borrower under Capital Leases, (d)
all obligations or liabilities of others secured by a Lien on any asset of
Borrower, irrespective of whether such obligation or liability is assumed, (e)
all obligations of Borrower for the deferred purchase price of assets (other
than trade debt incurred in the ordinary course of Borrower's business and
repayable in accordance with customary trade practices), and (f) any obligation
of Borrower guaranteeing or intended to guarantee (whether directly or
indirectly guaranteed, endorsed, co-made, discounted, or sold with recourse to
Borrower) any obligation of any other Person; provided, however, with respect to
Section 7.1(d), the term "Indebtedness" shall mean all of the foregoing of one
or more Subsidiaries.

     "INDEMNIFIED LIABILITIES" has the meaning set forth in Section 11.3.

                                      -11-
<PAGE>

     "INDEMNIFIED PERSON" has the meaning set forth in Section 11.3.

     "INSOLVENCY PROCEEDING" means any proceeding commenced by or against any
Person under any provision of the Bankruptcy Code or under any other state or
federal bankruptcy or insolvency law, assignments for the benefit of creditors,
formal or informal moratoria, compositions, extensions generally with creditors,
or proceedings seeking reorganization, arrangement, or other similar relief.

     "INTANGIBLE ASSETS" means, with respect to any Person, that portion of the
book value of all of such Person's assets that would be treated as intangibles
under GAAP.

     "INTELLECTUAL PROPERTY" has the meaning set forth in Section 5.16.

     "INTELLECTUAL PROPERTY SECURITY AGREEMENT" means an intellectual property
security agreement executed and delivered by Borrower and Lender, the form and
substance of which is satisfactory to Lender.

     "INTEREST PERIOD" means, with respect to each LIBOR Rate Loan, a period
commencing on the date of the making of such LIBOR Rate Loan and ending 1, 2, or
3 months thereafter; provided, however, that (a) if any Interest Period would
end on a day that is not a Business Day, such Interest Period shall be extended
(subject to clauses (c)-(e) below) to the next succeeding Business Day, (b)
interest shall accrue at the applicable rate based upon the LIBOR Rate from and
including the first day of each Interest Period to, but excluding, the day on
which any Interest Period expires, (c) any Interest Period that would end on a
day that is not a Business Day shall be extended to the next succeeding Business
Day unless such Business Day falls in another calendar month, in which case such
Interest Period shall end on the next preceding Business Day, (d) with respect
to an Interest Period that begins on the last Business Day of a calendar month
(or on a day for which there is no numerically corresponding day in the calendar
month at the end of such Interest Period), the Interest Period shall end on the
last Business Day of the calendar month that is 1, 2, or 3 months after the date
on which the Interest Period began, as applicable, and (e) Borrower may not
elect an Interest Period which will end after the Maturity Date.

     "INVENTORY" means all Borrower's now owned or hereafter acquired right,
title, and interest with respect to inventory, including goods held for sale or
lease or to be furnished under a contract of service, goods that are leased by
Borrower as lessor, goods that are furnished by Borrower under a contract of
service, and raw materials, work in process, or materials used or consumed in
Borrower's business.

     "INVESTMENT" means, with respect to any Person, any investment by such
Person in any other Person (including Affiliates) in the form of loans,
guarantees, advances, or capital contributions (excluding (a) commission,
travel, and similar advances to officers and employees of such Person made in
the ordinary course of business, and (b) BONA FIDE Accounts arising from the
sale of goods or rendition of services in the ordinary course of business
consistent with past

                                      -12-
<PAGE>

practice), purchases or other acquisitions for consideration of Indebtedness or
Stock, and any other items that are or would be classified as investments on a
balance sheet prepared in accordance with GAAP.

     "INVESTMENT PROPERTY" means all of Borrower's now owned or hereafter
acquired right, title, and interest with respect to "investment property" as
that term is defined in the Code, and any and all supporting obligations in
respect thereof.

     "IRC" means the Internal Revenue Code of 1986, as in effect from time to
time.

     "LENDER" has the meaning set forth in the preamble to this Agreement.

     "LENDER'S ACCOUNT" means an account at a bank designated by Lender from
time to time as the account into which Borrower shall make all payments to
Lender under this Agreement and the other Loan Documents; unless and until
Lender notifies Borrower to the contrary, Lender's Account shall be that certain
deposit account bearing account number 323-266193 and maintained by Lender with
The Chase Manhattan Bank, 4 New York Plaza, 15th Floor, New York, New York
10004, ABA #021000021.

     "LENDER'S LIENS" means the Liens granted by Borrower to Lender under this
Agreement or the other Loan Documents.

     "LENDER EXPENSES" means all (a) costs or expenses (including taxes, and
insurance premiums) required to be paid by Borrower under any of the Loan
Documents that are paid or incurred by Lender, (b) fees or charges paid or
incurred by Lender in connection with Lender's transactions with Borrower,
including, fees or charges for photocopying, notarization, couriers and
messengers, telecommunication, public record searches (including tax lien,
litigation, and UCC searches and including searches with the patent and
trademark office, the copyright office, or the department of motor vehicles),
filing, recording, publication, appraisal (including periodic Collateral
appraisals or business valuations to the extent of the fees and charges (and up
to the amount of any limitation) contained in this Agreement), real estate
surveys, and real estate title policies and endorsements, (c) costs and expenses
incurred by Lender in the disbursement of funds to Borrower (by wire transfer or
otherwise), (d) charges paid or incurred by Lender resulting from the dishonor
of checks, (e) reasonable costs and expenses paid or incurred by Lender to
correct any default or enforce any provision of the Loan Documents, or in
gaining possession of, maintaining, handling, preserving, storing, shipping,
selling, preparing for sale, or advertising to sell the Collateral, or any
portion thereof, irrespective of whether a sale is consummated, (f) audit fees
and expenses of Lender related to audit examinations of the Books to the extent
of the fees and charges (and up to the amount of any limitation) contained in
this Agreement, (g) reasonable costs and expenses of third party claims or any
other suit paid or incurred by Lender in enforcing or defending the Loan
Documents or in connection with the transactions contemplated by the Loan
Documents or Lender's relationship with Borrower or any guarantor of the
Obligations, (h) Lender's reasonable fees and expenses (including attorneys
fees) incurred in advising, structuring, drafting, reviewing, administering, or
amending the Loan

                                      -13-
<PAGE>

Documents, and (i) Lender's reasonable fees and expenses (including attorneys
fees) incurred in terminating, enforcing (including attorneys fees and expenses
incurred in connection with a "workout," a "restructuring," or an Insolvency
Proceeding concerning Borrower or in exercising rights or remedies under the
Loan Documents), or defending the Loan Documents, irrespective of whether suit
is brought, or in taking any Remedial Action concerning the Collateral.

     "LENDER-RELATED PERSON" means Lender, Lender's Affiliates, and the
officers, directors, employees, and agents of Lender.

     "LIBOR DEADLINE" has the meaning set forth in Section 2.13(b)(i).

     "LIBOR NOTICE" means a written notice in the form of Exhibit L-1.

     "LIBOR RATE" means, for each Interest Period for each LIBOR Rate Loan, the
rate per annum determined by Lender (rounded upwards, if necessary, to the next
1/16%) by DIVIDING (a) the Base LIBOR Rate for such Interest Period, BY (b) 100%
MINUS the Reserve Percentage. The LIBOR Rate shall be adjusted on and as of the
effective day of any change in the Reserve Percentage.

     "LIBOR RATE LOAN" means each portion of an Advance that bears interest at a
rate determined by reference to the LIBOR Rate.

     "LIBOR RATE MARGIN" means the percentage points set forth in the following
table for the applicable Twelve Month Trailing EBITDA set forth opposite
thereto:

<TABLE>
<CAPTION>

                    TWELVE MONTH TRAILING EBITDA        LIBOR RATE MARGIN
           <S>                                          <C>
           Greater than $10,000,000                           2.50%

           $1,000,000 to $10,000,000                          3.25%

           Less than $1,000,000                               3.75%
</TABLE>

     The initial LIBOR Rate Margin shall be 3.25% and may change following the
first anniversary of the Closing Date in accordance with the reporting of the
Twelve Month Trailing EBITDA pursuant to SECTION 6.3.

     "LICENSE REVENUES" means Borrower's revenues which are not Maintenance
Revenues or Service Revenues.

     "LIEN" means any interest in an asset securing an obligation owed to, or a
claim by, any Person other than the owner of the asset, whether such interest
shall be based on the common law, statute, or contract, whether such interest
shall be recorded or perfected, and whether such interest shall be contingent
upon the occurrence of some future event or events or the existence of some
future circumstance or circumstances, including the lien or security interest

                                      -14-
<PAGE>

arising from a mortgage, deed of trust, encumbrance, pledge, hypothecation,
assignment, deposit arrangement, security agreement, conditional sale or trust
receipt, or from a lease, consignment, or bailment for security purposes and
also including reservations, exceptions, encroachments, easements,
rights-of-way, covenants, conditions, restrictions, leases, and other title
exceptions and encumbrances affecting Real Property.

     "LOAN ACCOUNT" has the meaning set forth in Section 2.10.

     "LOAN DOCUMENTS" means this Agreement, the Cash Management Agreements, the
Control Agreements, the Intellectual Property Security Agreement, the
Disbursement Letter, the Letters of Credit, the Mortgage, the Officers'
Certificate, the Stock Pledge Agreement, any note or notes executed by Borrower
in connection with this Agreement and payable to Lender, and any other agreement
entered into, now or in the future, by Borrower and Lender in connection with
this Agreement.

     "MAINTENANCE REVENUES" means revenues derived from Accounts for which
Account Debtors have entered into written software maintenance plans.

     "MATERIAL ADVERSE CHANGE" means (a) a material adverse change in the
business, prospects, operations, results of operations, assets, liabilities or
condition (financial or otherwise) of Borrower, (b) a material impairment of
Borrower's ability to perform its obligations under the Loan Documents to which
it is a party or of Lender's ability to enforce the Obligations or realize upon
the Collateral, or (c) a material impairment of the enforceability or priority
of the Lender's Liens with respect to the Collateral as a result of an action or
failure to act on the part of Borrower.

     "MATURITY DATE" has the meaning set forth in Section 3.4.

     "MAXIMUM REVOLVER AMOUNT" means $30,000,000 MINUS the outstanding principal
balance of the Term Loan.

     "MOODY'S" means Moody's Investors Service, Inc., a Delaware corporation.

     "MORTGAGE " means the deed of trust executed and delivered by Borrower in
favor of Lender, in form and substance satisfactory to Lender, that encumbers
the Real Property Collateral and the related improvements thereto.

     "MULTIEMPLOYER PLAN" means a "multiemployer plan" (as defined in Section
4001(a)(3) of ERISA) to which Borrower, any of its Subsidiaries, or any ERISA
Affiliate has contributed, or was obligated to contribute, within the past six
years.

     "NEGOTIABLE COLLATERAL" means all of Borrower's now owned and hereafter
acquired right, title, and interest with respect to letters of credit, letter of
credit rights,

                                      -15-
<PAGE>

instruments, promissory notes, drafts, documents, and chattel paper (including
electronic chattel paper and tangible chattel paper), and any and all supporting
obligations in respect thereof.

     "NET WORTH" means, as of any date of determination, Borrower's total
stockholder's equity.

     "OBLIGATIONS" means all loans (including the Term Loan), Advances, debts,
principal, interest (including any interest that, but for the provisions of the
Bankruptcy Code, would have accrued), premiums, liabilities (including all
amounts charged to Borrower's Loan Account pursuant hereto), obligations, fees
(including the fees provided for in the Fee Letter), charges, costs, Lender
Expenses (including any fees or expenses that, but for the provisions of the
Bankruptcy Code, would have accrued), lease payments, guaranties, covenants, and
duties of any kind and description owing by Borrower to Lender pursuant to or
evidenced by the Loan Documents and irrespective of whether for the payment of
money, whether direct or indirect, absolute or contingent, due or to become due,
now existing or hereafter arising, and including all interest not paid when due
and all Lender Expenses that Borrower is required to pay or reimburse by the
Loan Documents, by law, or otherwise. Any reference in this Agreement or in the
Loan Documents to the Obligations shall include all amendments, changes,
extensions, modifications, renewals replacements, substitutions, and
supplements, thereto and thereof, as applicable, both prior and subsequent to
any Insolvency Proceeding.

     "OFFICERS' CERTIFICATE" means the representations and warranties of
officers form submitted by Lender to Borrower, together with Borrower's
completed responses to the inquiries set forth therein, the form and substance
of such responses to be satisfactory to Lender.

     "OVERADVANCE" has the meaning set forth in Section 2.5.

     "PARTICIPANT" has the meaning set forth in Section 14.1(d).

     "PAY-OFF LETTER" means a letter, in form and substance satisfactory to
Lender, from Existing Lender to Lender respecting the amount necessary to repay
in full all of the obligations of Borrower owing to Existing Lender and obtain a
release of all of the Liens existing in favor of Existing Lender in and to the
assets of Borrower.

     "PBGC" means the Pension Benefit Guaranty Corporation as defined in Title
IV of ERISA, or any successor thereto.

     "PERMITTED DISCRETION" means a determination made in good faith and in the
exercise of reasonable (from the perspective of a secured asset-based lender)
business judgment.

     "PERMITTED DISPOSITIONS" means (a) sales or other dispositions by Borrower
of Equipment that is substantially worn, damaged, or obsolete in the ordinary
course of Borrower's business, (b) sales by Borrower of Inventory to buyers in
the ordinary course of business, (c) the use or transfer of money or Cash
Equivalents by Borrower in a manner that is not prohibited by

                                      -16-
<PAGE>

the terms of this Agreement or the other Loan Documents, (d) the licensing by
Borrower, on a non-exclusive basis, of patents, trademarks, copyrights, and
other intellectual property rights in the ordinary course of Borrower's
business, and (e) sale of the Real Property Collateral so long as there has not
occurred any Event of Default which is continuing.

     "PERMITTED INVESTMENTS" means (a) investments in Cash Equivalents, (b)
investments in negotiable instruments for collection, and (c) advances made in
connection with purchases of goods or services in the ordinary course of
business.

     "PERMITTED LIENS" means (a) Liens held by Lender, (b) Liens for unpaid
taxes that either (i) are not yet delinquent, or (ii) do not constitute an Event
of Default hereunder and are the subject of Permitted Protests, (c) Liens set
forth on SCHEDULE P-1, (d) the interests of lessors under operating leases, (e)
purchase money Liens or the interests of lessors under Capital Leases to the
extent that such Liens or interests secure Permitted Purchase Money Indebtedness
and so long as such Lien attaches only to the asset purchased or acquired and
the proceeds thereof, (f) Liens arising by operation of law in favor of
warehousemen, landlords, carriers, mechanics, materialmen, laborers, or
suppliers, incurred in the ordinary course of business of Borrower and not in
connection with the borrowing of money, and which Liens either (i) are for sums
not yet delinquent, or (ii) are the subject of Permitted Protests, (g) Liens
arising from deposits made in connection with obtaining worker's compensation or
other unemployment insurance, (h) Liens or deposits to secure performance of
bids, tenders, or leases incurred in the ordinary course of business of Borrower
and not in connection with the borrowing of money, (i) Liens granted as security
for surety or appeal bonds in connection with obtaining such bonds in the
ordinary course of business of Borrower, (j) Liens resulting from any judgment
or award that is not an Event of Default hereunder, (k) Liens with respect to
the Real Property Collateral that are exceptions to the commitments for title
insurance issued in connection with the Mortgages, as accepted by Lender, and
(l) with respect to any Real Property that is not part of the Real Property
Collateral, easements, rights of way, and zoning restrictions that do not
materially interfere with or impair the use or operation thereof by Borrower.

     "PERMITTED PROTEST" means the right of Borrower to protest any Lien (other
than any such Lien that secures the Obligations), taxes (other than payroll
taxes or taxes that are the subject of a recorded United States federal tax
lien), or rental payment, provided that (a) a reserve with respect to such
obligation is established on the Books in such amount as is required under GAAP,
(b) any such protest is instituted promptly and prosecuted diligently by
Borrower in good faith, and (c) Lender is satisfied that, while any such protest
is pending, there will be no impairment of the enforceability, validity, or
priority of any of the Lender's Liens.

     "PERMITTED PURCHASE MONEY INDEBTEDNESS" means, as of any date of
determination, Purchase Money Indebtedness incurred after the Closing Date in an
aggregate principal amount outstanding at any one time not in excess of
$5,000,000.

     "PERSON" means natural persons, corporations, limited liability companies,
limited partnerships, general partnerships, limited liability partnerships,
joint ventures, trusts, land trusts,

                                      -17-
<PAGE>

business trusts, or other organizations, irrespective of whether they are legal
entities, and governments and agencies and political subdivisions thereof.

     "PERSONAL PROPERTY COLLATERAL" means all Collateral other than Real
Property.

     "PLAN" means any employee benefit plan, program, or arrangement maintained
or contributed to by Borrower or with respect to which it may incur liability.

     "PRECEDING TWO MONTH PERIOD" means: (i) if the date of determination is the
eleventh day or later in a calendar month, the two calendar months ending with
the calendar month preceding the date of determination; and (ii) if the date of
determination is the tenth day or earlier in a calendar month, the two calendar
months ending with the calendar month immediately preceding the last complete
calendar month preceding the date of determination. (For examples, if the date
of determination is September 11, then the Preceding Two Month Period is July
and August, and if the date of determination is September 10, then the Preceding
Two Month Period is June and July.)

     "PROJECTIONS" means Borrower's forecasted (a) balance sheets, (b) profit
and loss statements, and (c) cash flow statements, all prepared on a basis
consistent with Borrower's historical financial statements, together with
appropriate supporting details and a statement of underlying assumptions.

     "PURCHASE MONEY INDEBTEDNESS" means Indebtedness (other than the
Obligations, but including Capitalized Lease Obligations), incurred at the time
of, or within 20 days after, the acquisition of any fixed assets for the purpose
of financing all or any part of the acquisition cost thereof.

     "QAD (BERMUDA) LTD." means QAD (Bermuda) Ltd., a Bermuda corporation.

     "QAD EUROPE B.V." means QAD Europe B.V., a Netherlands corporation.

     "QAD IRELAND" means QAD Ireland Limited, an Irish corporation.

     "R&D AGREEMENT" means that certain Agreement for Sharing Research and
Development Costs, dated January 31, 1999, between Borrower and QAD Ireland.

     "REAL PROPERTY" means any estates or interests in real property now owned
or hereafter acquired by Borrower and the improvements thereto.

     "REAL PROPERTY COLLATERAL" means the parcel or parcels of Real Property
identified on SCHEDULE R-1 and any Real Property hereafter acquired by Borrower.

     "RECORD" means information that is inscribed on a tangible medium or which
is stored in an electronic or other medium and is retrievable in perceivable
form.

                                      -18-
<PAGE>

     "REMEDIAL ACTION" means all actions taken to (a) clean up, remove,
remediate, contain, treat, monitor, assess, evaluate, or in any way address
Hazardous Materials in the indoor or outdoor environment, (b) prevent or
minimize a release or threatened release of Hazardous Materials so they do
not migrate or endanger or threaten to endanger public health or welfare or
the indoor or outdoor environment, (c) perform any pre-remedial studies,
investigations, or post-remedial operation and maintenance activities, or (d)
conduct any other actions authorized by 42 USC Section 9601.

     "REQUIRED AVAILABILITY" means Excess Availability and unrestricted cash and
Cash Equivalents in an amount of not less than $15,000,000.

     "RESERVE PERCENTAGE" means, on any day, for Lender, the maximum percentage
prescribed by the Board of Governors of the Federal Reserve System (or any
successor Governmental Authority) for determining the reserve requirements
(including any basic, supplemental, marginal, or emergency reserves) that are in
effect on such date with respect to eurocurrency funding (currently referred to
as "eurocurrency liabilities") of Lender, but so long as Lender is not required
or directed under applicable regulations to maintain such reserves, the Reserve
Percentage shall be zero.

     "REVOLVER USAGE" means, as of any date of determination, the then extant
amount of outstanding Advances.

     "S&P" means Standard & Poor's Ratings Services, a division of The
McGraw-Hill Companies, Inc., a New York corporation.

     "SEC" means the United States Securities and Exchange Commission and any
successor thereto.

     "SECURITIES ACCOUNT" means a "securities account" as that term is defined
in the Code.

     "SERVICE REVENUES" means Borrower's service revenues and which are not
Maintenance Revenues or License Revenues.

     "SOLVENT" means, with respect to any Person on a particular date, that such
Person is not insolvent (as such term is defined in the Uniform Fraudulent
Transfer Act).

     "STOCK" means all shares, options, warrants, interests, participations, or
other equivalents (regardless of how designated) of or in a Person, whether
voting or nonvoting, including common stock, preferred stock, or any other
"equity security" (as such term is defined in Rule 3a11-1 of the General Rules
and Regulations promulgated by the SEC under the Exchange Act).

                                      -19-
<PAGE>

     "STOCK PLEDGE AGREEMENT" means a stock pledge agreement, in form and
substance satisfactory to Lender, executed and delivered by Borrower to Lender
with respect to the pledge of Stock owned by Borrower and described therein.

     "SUBSIDIARY" of a Person means a corporation, partnership, limited
liability company, or other entity in which that Person directly or indirectly
owns or controls the shares of Stock having ordinary voting power to elect a
majority of the board of directors (or appoint other comparable managers) of
such corporation, partnership, limited liability company, or other entity.

     "TAXES" has the meaning set forth in Section 16.5.

     "TERM LOAN" has the meaning set forth in Section 2.2.

     "TERM LOAN AMOUNT" means $15,000,000.

     "THREE MONTH TRAILING BORROWER MAINTENANCE REVENUES" means Borrower
Maintenance Revenues for the immediately three (3) complete calendar months.

     "TWELVE MONTH TRAILING EBITDA" means EBITDA for the immediately preceding 4
complete fiscal quarters.

     "VOIDABLE TRANSFER" has the meaning set forth in Section 16.8.

     "WELLS FARGO" means Wells Fargo Bank, National Association, a national
banking association.

     1.2 ACCOUNTING TERMS. All accounting terms not specifically defined herein
shall be construed in accordance with GAAP. When used herein, the term
"financial statements" shall include the notes and schedules thereto. Whenever
the term "Borrower" is used in respect of a financial covenant or a related
definition, it shall be understood to mean Borrower and its Subsidiaries on a
consolidated basis unless the context clearly requires otherwise.

     1.3 CODE. Any terms used in this Agreement that are defined in the Code
shall be construed and defined as set forth in the Code unless otherwise defined
herein.

     1.4 CONSTRUCTION. Unless the context of this Agreement or any other Loan
Document clearly requires otherwise, references to the plural include the
singular, references to the singular include the plural, the term "including" is
not limiting, and the term "or" has, except where otherwise indicated, the
inclusive meaning represented by the phrase "and/or." The words "hereof,"
"herein," "hereby," "hereunder," and similar terms in this Agreement or any
other Loan Document refer to this Agreement or such other Loan Document, as the
case may be, as a whole and not to any particular provision of this Agreement or
such other Loan Document, as the case may be. Section, subsection, clause,
schedule, and exhibit references herein are to this Agreement unless otherwise
specified. Any reference in this Agreement or in the other Loan

                                      -20-
<PAGE>

Documents to any agreement, instrument, or document shall include all
alterations, amendments, changes, extensions, modifications, renewals,
replacements, substitutions, joinders, and supplements, thereto and thereof, as
applicable (subject to any restrictions on such alterations, amendments,
changes, extensions, modifications, renewals, replacements, substitutions,
joinders, and supplements set forth herein). Any reference herein to any Person
shall be construed to include such Person's successors and assigns. Any
requirement of a writing contained herein or in the other Loan Documents shall
be satisfied by the transmission of a Record and any Record transmitted shall
constitute a representation and warranty as to the accuracy and completeness of
the information contained therein.

     1.5 SCHEDULES AND EXHIBITS. All of the schedules and exhibits attached to
this Agreement shall be deemed incorporated herein by reference.

2.   LOAN AND TERMS OF PAYMENT.

     2.1 REVOLVER ADVANCES.

     (a) Subject to the terms and conditions of this Agreement, and during the
term of this Agreement, Lender agrees to make advances ("Advances") to Borrower
in an amount at any one time outstanding not to exceed an amount equal to THE
LESSER OF (i) the Maximum Revolver Amount or (ii) the Borrowing Base. For
purposes of this Agreement, "Borrowing Base," as of any date of determination,
shall mean the result of:

          (x) the least of

               (i) 75% of the amount of Eligible Accounts,

               (ii) an amount equal to Domestic Collections with respect to
          Accounts for the immediately preceding 30 day period, and

               (iii) an amount equal to 75% of Gross Collections for the
          Preceding Two Month Period, MINUS the outstanding principal balance of
          the Term Loan,

          MINUS

          (y) the aggregate amount of reserves, if any, established by Lender
     under SECTION 2.1(b) and the aggregate amount of the Amortization Reserve
     established under SECTION 2.2(c).

     (b) Anything to the contrary in this Section 2.1 notwithstanding, Lender
shall have the right to establish reserves in such amounts, and with respect to
such matters, as Lender in its Permitted Discretion shall deem necessary or
appropriate, against the Borrowing Base, including reserves with respect to (i)
sums that Borrower is required to pay (such as taxes,

                                      -21-
<PAGE>

assessments, insurance premiums, or, in the case of leased assets, rents or
other amounts payable under such leases) and has failed to pay under any Section
of this Agreement or any other Loan Document, and (ii) amounts owing by Borrower
to any Person to the extent secured by a Lien on, or trust over, any of the
Collateral (other than any existing Permitted Lien set forth on Schedule P-1
which is specifically identified thereon as entitled to have priority over the
Lender's Liens), which Lien or trust, in the Permitted Discretion of Lender
likely would have a priority superior to the Lender's Liens (such as Liens or
trusts in favor of landlords, warehousemen, carriers, mechanics, materialmen,
laborers, or suppliers, or Liens or trusts for AD VALOREM, excise, sales, or
other taxes where given priority under applicable law) in and to such item of
the Collateral.

     (c) Lender shall have no obligation to make additional Advances hereunder
to the extent such additional Advances would cause the Revolver Usage to exceed
the Maximum Revolver Amount.

     (d) Amounts borrowed pursuant to this Section may be repaid and, subject to
the terms and conditions of this Agreement, reborrowed at any time during the
term of this Agreement.

     2.2 TERM LOAN.

     (a) Subject to the terms and conditions of this Agreement, on the Closing
Date Lender agrees to make a term loan (the "Term Loan") to Borrower in an
amount equal to the Term Loan Amount.

     (b) Subject to the provisions of Section 2.2(c), the Term Loan shall be
repaid in equal principal installments of $250,000, commencing on October 1,
2000, and continuing on the first day of each succeeding calendar month until
the Term Loan has been paid in full.

     (c) Notwithstanding Section 2.2(b), so long as there has occurred no
Default or Event of Default which is continuing, from time to time Borrower may
request that, in lieu of making a monthly principal payment under Section
2.2(b): (i) Lender establish a reserve (the "Amortization Reserve") in the
amount of $250,000; or (ii) if the Amortization Reserve has already been
established, Lender add an additional $250,000 increment to the Amortization
Reserve. Any such request shall be made in writing no later than 2 Business Days
prior to the date on which a principal payment is due under Section 2.2(b).
Borrower may not make a partial monthly payment under Section 2.2(b) and request
an addition to the Amortization Reserve for the difference between $250,000 and
the partial monthly payment.

     (d) No later than 2 Business Days following Borrower's written request
(which shall be made no more frequently than annually and the first request
shall be made no earlier than the first anniversary of the Closing Date) Lender
shall release the entire amount of the Amortization Reserve then existing,
provided that all of the following apply:

                                      -22-
<PAGE>

               (i) The principal balance of the Term Loan does not exceed either
(A) $15,000,000 or (B) 30% of the Accounts Appraised Value set forth on the most
recent Accounts Appraisal; and

               (ii) No Default or Event of Default has occurred and is
continuing.

     (e) In addition to the principal installments described in SECTION 2.2(b)
above, Borrower shall prepay the Term Loan as follows:

               (i) Immediately upon demand by Lender, by the amount by which the
Amortization Reserve exceeds the Availability;

               (ii) Immediately, without notice or demand by Lender, by the
amount by which the principal balance of the Term Loan exceeds the lesser of (A)
$15,000,000 and (B) 30% of the Accounts Appraised Value set forth on the most
recent Accounts Appraisal;

               (iii) Immediately, without notice or demand by Lender, by the
amount by which the outstanding principal balance of the Term Loan exceeds four
(4) times the Three Month Trailing Borrower Maintenance Revenues multiplied by
the Applicable Percentage; and

               (iv) Immediately, without notice or demand by Lender, by the
amount by which the outstanding principal balance of the Term Loan exceeds 75%
of Domestic Collections with respect to Accounts for the immediately preceding
120 day period.

     (f) The outstanding unpaid principal balance and all accrued and unpaid
interest under the Term Loan shall be due and payable on the earlier of (i) the
Maturity Date or (ii) the date of termination of this Agreement, whether by its
terms, by prepayment, or by acceleration. All amounts outstanding under the Term
Loan shall constitute Obligations.

     (g) Amounts borrowed pursuant to this Section may not be repaid and
reborrowed.

     2.3 BORROWING PROCEDURES AND SETTLEMENTS.

     (a) PROCEDURE FOR BORROWING. Each Borrowing shall be made by a request by
an Authorized Person delivered to Lender (which notice must be received by
Lender no later than 10:00 a.m. (California time) on the Business Day that is
the requested Funding Date specifying (i) the amount of such Borrowing, and (ii)
the requested Funding Date, which shall be a Business Day. At Lender's election,
in lieu of delivering the above-described request in writing, any Authorized
Person may give Lender telephonic notice of such request by the required time,
with such telephonic notice to be confirmed in writing within 24 hours of the
giving of such notice.

                                      -23-
<PAGE>

     (b) MAKING OF ADVANCES. If Lender has received a timely request for a
Borrowing in accordance with the provisions hereof, and subject to the
satisfaction of the applicable terms and conditions set forth herein, Lender
shall make the proceeds of such Advance available to Borrower on the applicable
Funding Date by transferring immediately available funds equal to such proceeds
to Borrower's Designated Account.

     2.4 PAYMENTS.

          (a) PAYMENTS BY BORROWER.

               (i) Except as otherwise expressly provided herein, all payments
by Borrower shall be made to Lender's Account and shall be made in immediately
available funds, no later than 11:00 a.m. (California time) on the date
specified herein. Any payment received by Lender later than 11:00 a.m.
(California time) shall be deemed to have been received on the following
Business Day and any applicable interest or fee shall continue to accrue until
such following Business Day.

          (b) APPLICATION AND REVERSAL OF PAYMENTS.

               (i) All payments shall be remitted to Lender and all such
payments (other than payments received while no Default or Event of Default has
occurred and is continuing and which relate to the payment of principal or
interest of specific Obligations or which relate to the payment of specific
fees), and all proceeds of Accounts or other Collateral received by Lender,
shall be applied as follows:

               (A) first, to pay any Lender Expenses then due to Lender under
the Loan Documents, until paid in full,

               (B) second, to pay any fees then due to Lender under the Loan
Documents, until paid in full,

               (C) third, ratably to pay interest due in respect of the Advances
and the Term Loan until paid in full,

               (D) fourth, ratably to pay all principal amounts then due and
payable (other than as a result of an acceleration thereof) with respect to the
Term Loan until paid in full,

               (E) fifth, to pay the principal of all Advances until paid in
full,

               (F) sixth, if an Event of Default has occurred and is continuing,
to pay the outstanding principal balance of the Term Loan (in the inverse order
of the maturity of the installments due thereunder) until the Term Loan is paid
in full,

                                      -24-
<PAGE>

               (G) seventh, to pay any other Obligations until paid in full, and

               (H) eighth, to Borrower (to be wired to the Designated Account)
or such other Person entitled thereto under applicable law.

          (i) In each instance, so long as no Default or Event of Default has
occurred and is continuing, Section 2.4(b) shall not be deemed to apply to any
payment by Borrower specified by Borrower to be for the payment of specific
Obligations then due and payable (or prepayable) under any provision of this
Agreement.

          (ii) For purposes of the foregoing, "paid in full" means payment of
all amounts owing under the Loan Documents according to the terms thereof,
including loan fees, service fees, professional fees, interest (and specifically
including interest accrued after the commencement of any Insolvency Proceeding),
default interest, interest on interest, and expense reimbursements, whether or
not the same would be or is allowed or disallowed in whole or in part in any
Insolvency Proceeding.

          (iii) In the event of a direct conflict between the priority
provisions of this Section 2.4 and other provisions contained in any other Loan
Document, it is the intention of the parties hereto that such priority
provisions in such documents shall be read together and construed, to the
fullest extent possible, to be in concert with each other. In the event of any
actual, irreconcilable conflict that cannot be resolved as aforesaid, the terms
and provisions of this Section 2.4 shall control and govern.

     2.5 OVERADVANCES. If, at any time or for any reason, the amount of
Obligations owed by Borrower to Lender pursuant to Sections 2.1 and 2.12 is
greater than either the Dollar or percentage limitations set forth in Sections
2.1 or 2.12, (an "Overadvance"), Borrower immediately shall pay to Lender, in
cash, the amount of such excess, which amount shall be used by Lender to reduce
the Obligations in accordance with the priorities set forth in Section 2.4(b).
In addition, Borrower hereby promises to pay the Obligations (including
principal, interest, fees, costs, and expenses) in Dollars in full to Lender as
and when due and payable under the terms of this Agreement and the other Loan
Documents.

     2.6 INTEREST RATES, RATES, PAYMENTS, AND CALCULATIONS.

     (a) INTEREST RATES. Except as provided in clause (c) below, all Obligations
that have been charged to the Loan Account pursuant to the terms hereof shall
bear interest on the Daily Balance thereof as follows: (i) if the relevant
Obligation is an Advance that is a LIBOR Rate Loan, at a per annum rate equal to
the LIBOR Rate plus the LIBOR Rate Margin, (ii) if the relevant Obligation is
the Term Loan, at a per annum rate equal to the Base Rate plus the Base Rate
Term Loan Margin, and (iii) otherwise, at a per annum rate equal to the Base
Rate plus the Base Rate Margin.

                                      -25-
<PAGE>

     The foregoing notwithstanding, at no time shall any portion of the
Obligations bear interest on the Daily Balance thereof at a per annum rate less
than 8.0%. To the extent that interest accrued hereunder at the rate set forth
herein would be less than the foregoing minimum daily rate, the interest rate
chargeable hereunder for such day automatically shall be deemed increased to the
minimum rate.

     (b) [Intentionally Deleted.]

     (c) DEFAULT RATE. Upon the occurrence and during the continuation of an
Event of Default all Obligations that have been charged to the Loan Account
pursuant to the terms hereof shall bear interest on the Daily Balance thereof at
a per annum rate equal to 3 percentage points above the per annum rate otherwise
applicable hereunder.

     (d) PAYMENT. Interest and all other fees payable hereunder shall be due and
payable, in arrears, on the first day of each month at any time that any
Obligations or obligation to extend credit hereunder are outstanding. Borrower
hereby authorizes Lender, from time to time without prior notice to Borrower, to
charge such interest and fees, all Lender Expenses (as and when incurred), the
charges, commissions, fees, and costs provided for in Section 2.12(e) (as and
when incurred), the fees and costs provided for in Section 2.11 (as and when
incurred), and all other payments as and when due and payable under any Loan
Document (including the installments due and payable with respect to the Term
Loan) to Borrower's Loan Account, which amounts thereafter constitute Advances
hereunder and shall accrue interest at the rate then applicable to Advances
hereunder. Any interest not paid when due shall be compounded by being charged
to Borrower's Loan Account and shall thereafter constitute Advances hereunder
and shall accrue interest at the rate then applicable to Advances that are Base
Rate Loans hereunder.

     (e) COMPUTATION. All interest and fees chargeable under the Loan Documents
shall be computed on the basis of a 360 day year for the actual number of days
elapsed. In the event the Base Rate is changed from time to time hereafter, the
rates of interest hereunder based upon the Base Rate automatically and
immediately shall be increased or decreased by an amount equal to such change in
the Base Rate.

     (f) INTENT TO LIMIT CHARGES TO MAXIMUM LAWFUL RATE. In no event shall the
interest rate or rates payable under this Agreement, plus any other amounts paid
in connection herewith, exceed the highest rate permissible under any law that a
court of competent jurisdiction shall, in a final determination, deem
applicable. Borrower and Lender, in executing and delivering this Agreement,
intend legally to agree upon the rate or rates of interest and manner of payment
stated within it; provided, however, that, anything contained herein to the
contrary notwithstanding, if said rate or rates of interest or manner of payment
exceeds the maximum allowable under applicable law, then, IPSO FACTO, as of the
date of this Agreement, Borrower is and shall be liable only for the payment of
such maximum as allowed by law, and payment received from Borrower in excess of
such legal maximum, whenever received, shall be applied to reduce the principal
balance of the Obligations to the extent of such excess.

                                      -26-
<PAGE>

         2.7      CASH MANAGEMENT.

                  (a) Borrower shall (i) establish and maintain cash
management services of a type and on terms satisfactory to Lender at one or
more of the banks set forth on SCHEDULE 2.7(a) (each, a "Cash Management
Bank"), and shall request in writing and otherwise take such reasonable steps
to ensure that all of its Account Debtors forward payment of the amounts owed
by them directly to such Cash Management Bank, and (ii) deposit or cause to
be deposited promptly, and in any event no later than the first Business Day
after the date of receipt thereof, all Collections (including those sent
directly by Account Debtors to a Cash Management Bank) into a bank account in
Lender's name (a "Cash Management Account") at one of the Cash Management
Banks.

                  (b) Each Cash Management Bank shall establish and maintain
Cash Management Agreements with Lender and Borrower, in form and substance
acceptable to Lender. Each such Cash Management Agreement shall provide,
among other things, that (i) all items of payment deposited in such Cash
Management Account and proceeds thereof are held by such Cash Management Bank
as agent or bailee-in-possession for Lender, (ii) the Cash Management Bank
has no rights of setoff or recoupment or any other claim against the
applicable Cash Management Account other than for payment of its service fees
and other charges directly related to the administration of such Cash
Management Account and for returned checks or other items of payment, and
(iii) it immediately will forward by daily sweep all amounts in the
applicable Cash Management Account to the Lender's Account.

                  (c) So long as no Default or Event of Default has occurred
and is continuing, Borrower may amend SCHEDULE 2.7(a) to add or replace a
Cash Management Bank or Cash Management Account; provided, however, that (i)
such prospective Cash Management Bank shall be satisfactory to Lender and
Lender shall have consented in writing in advance to the opening of such Cash
Management Account with the prospective Cash Management Bank, and (ii) prior
to the time of the opening of such Cash Management Account, Borrower and such
prospective Cash Management Bank shall have executed and delivered to Lender
a Cash Management Agreement. Borrower shall close any of its Cash Management
Accounts (and establish replacement cash management accounts in accordance
with the foregoing sentence) promptly and in any event within 30 days of
notice from Lender that the creditworthiness of any Cash Management Bank is
no longer acceptable in Lender's reasonable judgment, or as promptly as
practicable and in any event within 60 days of notice from Lender that the
operating performance, funds transfer, or availability procedures or
performance of the Cash Management Bank with respect to Cash Management
Accounts or Lender's liability under any Cash Management Agreement with such
Cash Management Bank is no longer acceptable in Lender's reasonable judgment.

                  (d) The Cash Management Accounts shall be cash collateral
accounts, with all cash, checks and similar items of payment in such accounts
securing payment of the Obligations, and in which Borrower is hereby deemed
to have granted a Lien to Lender.

                                     -27-

<PAGE>

         2.8 CREDITING PAYMENTS; FLOAT CHARGE. The receipt of any payment
item by Lender (whether from transfers to Lender by the Cash Management Banks
pursuant to the Cash Management Agreements or otherwise) shall not be
considered a payment on account unless such payment item is a wire transfer
of immediately available federal funds made to the Lender's Account or unless
and until such payment item is honored when presented for payment. Should any
payment item not be honored when presented for payment, then Borrower shall
be deemed not to have made such payment and interest shall be calculated
accordingly. Anything to the contrary contained herein notwithstanding, any
payment item shall be deemed received by Lender only if it is received into
the Lender's Account on a Business Day on or before 11:00 a.m. (California
time). If any payment item is received into the Lender's Account on a
non-Business Day or after 11:00 a.m. (California time) on a Business Day, it
shall be deemed to have been received by Lender as of the opening of business
on the immediately following Business Day. From and after the Closing Date,
Lender shall be entitled to charge Borrower for one Business Day of
'clearance' or 'float' at the rate applicable to Base Rate Loans under
Section 2.6 on all Collections that are received by Borrower (regardless of
whether forwarded by the Cash Management Banks to Lender). This
across-the-board one Business Day clearance or float charge on all
Collections is acknowledged by the parties to constitute an integral aspect
of the pricing of the financing of Borrower and shall apply irrespective of
whether or not there are any outstanding monetary Obligations; the effect of
such clearance or float charge being the equivalent of charging one Business
Day of interest on such Collections.

         2.9 DESIGNATED ACCOUNT. Lender is authorized to make the Advances
and the Term Loan under this Agreement based upon telephonic or other
instructions received from anyone purporting to be an Authorized Person, or
without instructions if pursuant to Section 2.6(d). Borrower agrees to
establish and maintain the Designated Account with the Designated Account
Bank for the purpose of receiving the proceeds of the Advances requested by
Borrower and made by Lender hereunder. Unless otherwise agreed by Lender and
Borrower, any Advance requested by Borrower and made by Lender hereunder
shall be made to the Designated Account.

         2.10 MAINTENANCE OF LOAN ACCOUNT; STATEMENTS OF OBLIGATIONS. Lender
shall maintain an account on its books in the name of Borrower (the "Loan
Account") on which Borrower will be charged with the Term Loan, all Advances
made by Lender to Borrower or for Borrower's account, and with all other payment
Obligations hereunder or under the other Loan Documents, including, accrued
interest, fees and expenses, and Lender Expenses. In accordance with Section
2.8, the Loan Account will be credited with all payments received by Lender from
Borrower or for Borrower's account, including all amounts received in the
Lender's Account from any Cash Management Bank. Lender shall render statements
regarding the Loan Account to Borrower, including principal, interest, fees, and
including an itemization of all charges and expenses constituting Lender
Expenses owing, and such statements shall be conclusively presumed to be correct
and accurate and constitute an account stated between Borrower and Lender
unless, within 30 days after receipt thereof by Borrower, Borrower shall deliver
to Lender written objection thereto describing the error or errors contained in
any such statements.
                                     -28-

<PAGE>
         2.11 FEES. Borrower shall pay to Lender the following fees and charges,
which fees and charges shall be non-refundable when paid (irrespective of
whether this Agreement is terminated thereafter):

                  (a) UNUSED LINE FEE. On the first day of each month during the
term of this Agreement, an unused line fee in an amount equal to 0.375% per
annum TIMES the result of (a) the Maximum Revolver Amount, LESS (b) the sum of
(i) the average Daily Balance of Advances that were outstanding during the
immediately preceding month.

                  (b) FACILITY FEE.  A facility fee of $300,000, which shall
be fully earned and payable on the Closing Date.

                  (c) SERVICING FEE. On the first day of each month during the
term of this Agreement, commencing with the first month following the Closing
Date, and thereafter so long as any Obligations are outstanding, a servicing fee
in an amount equal to $2,000; provided, however, if Borrower is unable to
establish an electronic collateral reporting system satisfactory to Lender by
the end of the sixth full calendar month following the Closing Date, then the
servicing fee shall thereafter be $4,000.

                  (d) [Intentionally Deleted].

                  (e) AUDIT, APPRAISAL, AND VALUATION CHARGES. Audit,
appraisal, and valuation fees and charges as follows (i) a fee of $750 per
day, per auditor, plus out-of-pocket expenses for each financial audit of
Borrower performed by personnel employed by Lender, (ii) if implemented, a
one time charge of $3,000 plus out-of-pocket expenses for expenses for the
establishment of electronic collateral reporting systems, (iii)
[intentionally deleted], and (iv) the actual charges paid or incurred by
Lender if it elects to employ the services of one or more third Persons to
perform financial audits of Borrower, to appraise the Collateral or any
portion thereof (including without limitation delivery of each Accounts
Appraisal), or to assess Borrower's business valuation; provided, however,
that so long as there has not occurred any Event of Default which is
continuing, Borrower shall bear all of the foregoing fees and costs in
connection with no more than 4 audits per year and 1 appraisal per year;
provided, further, that the foregoing limitation on Borrower's obligations
for fees and costs shall not limit: (A) Foothill's right to conduct
additional audits and appraisals at its cost; or (B) Borrower's Obligations
following the occurrence of any Event of Default.

         2.12     [Intentionally Deleted].

                                     -29-

<PAGE>

         2.13     LIBOR OPTION.

                  (a) INTEREST AND INTEREST PAYMENT DATES. In lieu of having
interest charged at the rate based upon the Base Rate, Borrower shall have the
option (the "LIBOR Option") to have interest on all or a portion of the Advances
be charged at the LIBOR Rate. Interest on LIBOR Rate Loans shall be payable on
the earliest of (i) the last day of the Interest Period applicable thereto, (ii)
the occurrence of an Event of Default in consequence of which Lender has elected
to accelerate the maturity of the Obligations, (iii) termination of this
Agreement pursuant to the terms hereof, or (iv) the first day of each month that
such LIBOR Rate Loan is outstanding. On the last day of each applicable Interest
Period, unless Borrower properly has exercised the LIBOR Option with respect
thereto, the interest rate applicable to such LIBOR Rate Loan automatically
shall convert to the rate of interest then applicable to Base Rate Loans of the
same type hereunder. At any time that an Event of Default has occurred and is
continuing, Borrower no longer shall have the option to request that Advances
bear interest at the LIBOR Rate and Lender shall have the right to convert the
interest rate on all outstanding LIBOR Rate Loans to the rate then applicable to
Base Rate Loans hereunder.

                  (b)      LIBOR ELECTION.

                           (i)  Borrower  may, at any time and from time to
time, so long as no Event of Default has occurred and is continuing, elect
to exercise the LIBOR Option by notifying Lender prior to 11:00 a.m.
(California time) at least 3 Business Days prior to the commencement of the
proposed Interest Period (the "LIBOR Deadline"). Notice of Borrower's
election of the LIBOR Option for a permitted portion of the Advances and an
Interest Period pursuant to this Section shall be made by delivery to Lender
of a LIBOR Notice received by Lender before the LIBOR Deadline, or by
telephonic notice received by Lender before the LIBOR Deadline (to be
confirmed by delivery to Lender of a LIBOR Notice received by Lender prior to
5:00 p.m. (California time) on the same day.

                           (ii) Each LIBOR Notice shall be irrevocable and
binding on Borrower. In connection with each LIBOR Rate Loan, Borrower
shall indemnify, defend, and hold Lender and its Participants harmless
against any loss, cost, or expense incurred by Lender as a result of (a) the
payment of any principal of any LIBOR Rate Loan other than on the last day of
an Interest Period applicable thereto (including as a result of an Event of
Default), (b) the conversion of any LIBOR Rate Loan other than on the last
day of the Interest Period applicable thereto, or (c) the failure to borrow,
convert, continue or prepay any LIBOR Rate Loan on the date specified in any
LIBOR Notice delivered pursuant hereto (such losses, costs, and expenses,
collectively, "Funding Losses"). Funding Losses shall be deemed to equal the
amount determined by Lender to be the excess, if any, of (i) the amount of
interest that would have accrued on the principal amount of such LIBOR Rate
Loan had such event not occurred, at the LIBOR Rate that would have been
applicable thereto, for the period from the date of such event to the last
day of the then current Interest Period therefor (or, in the case of a
failure to borrow, convert, or continue, for the period that would have been
the Interest Period therefor), MINUS (ii) the amount of interest that would
accrue on such principal amount for such period at the interest

                                     -30-

<PAGE>

rate which Lender would be offered were it to be offered, at the commencement
of such period, Dollar deposits of a comparable amount and period in the
London interbank market. A certificate of Lender delivered to Borrower
setting forth any amount or amounts that Lender is entitled to receive
pursuant to this Section shall be conclusive absent manifest error.

                           (iii) Borrower shall have not more than 5 LIBOR
Rate Loans in effect at any given time. Borrower only may exercise the
LIBOR Option for LIBOR Rate Loans of at least $1,000,000 and integral
multiples of $500,000 in excess thereof.

                  (c) PREPAYMENTS. Borrower may prepay LIBOR Rate Loans at any
time; provided, however, that in the event that LIBOR Rate Loans are prepaid on
any date that is not the last day of the Interest Period applicable thereto,
including as a result of any automatic prepayment through the required
application by Lender of proceeds of Collections in accordance with Section
2.4(b) or for any other reason, including early termination of the term of this
Agreement or acceleration of the Obligations pursuant to the terms hereof,
Borrower shall indemnify, defend, and hold Lender and its Participants harmless
against any and all Funding Losses in accordance with clause (b)(ii) above.

                  (d) SPECIAL PROVISIONS APPLICABLE TO LIBOR RATE.

                           (i) The LIBOR Rate may be adjusted by Lender
on a prospective basis to take into account any additional or increased
costs to Lender of maintaining or obtaining any eurodollar deposits or
increased costs due to changes in applicable law occurring subsequent to the
commencement of the then applicable Interest Period, including changes in tax
laws (except changes of general applicability in corporate income tax laws)
and changes in the reserve requirements imposed by the Board of Governors of
the Federal Reserve System (or any successor), excluding the Reserve
Percentage, which additional or increased costs would increase the cost of
funding loans bearing interest at the LIBOR Rate. In any such event, Lender
shall give Borrower notice of such a determination and adjustment and, upon
its receipt of the notice from Lender, Borrower may, by notice to Lender (y)
require Lender to furnish to Borrower a statement setting forth the basis for
adjusting such LIBOR Rate and the method for determining the amount of such
adjustment, or (z) repay the LIBOR Rate Loans with respect to which such
adjustment is made (together with any amounts due under clause (b)(ii) above).

                           (ii) In the event that any change in market
conditions or any law, regulation, treaty, or directive, or any change
therein or in the interpretation of application thereof, shall at any time
after the date hereof, in the reasonable opinion of Lender, make it unlawful
or impractical for Lender to fund or maintain LIBOR Advances or to continue
such funding or maintaining, or to determine or charge interest rates at the
LIBOR Rate, Lender shall give notice of such changed circumstances to
Borrower and (y) in the case of any LIBOR Rate Loans that are outstanding,
the date specified in Lender's notice shall be deemed to be the last day of
the Interest Period of such LIBOR Rate Loans, and interest upon the LIBOR
Rate Loans thereafter shall accrue interest at the rate then applicable to
Base Rate Loans, and (z) Borrower

                                     -31-

<PAGE>

shall not be entitled to elect the LIBOR Option until Lender determines that
it would no longer be unlawful or impractical to do so.

                  (e) NO REQUIREMENT OF MATCHED FUNDING. Anything to the
contrary contained herein notwithstanding, neither Lender, nor any of its
Participants, is required actually to acquire eurodollar deposits to fund or
otherwise match fund any Obligation as to which interest accrues at the LIBOR
Rate. The provisions of this Section shall apply as if Lender or its
Participants had match funded any Obligation as to which interest is accruing
at the LIBOR Rate by acquiring eurodollar deposits for each Interest Period
in the amount of the LIBOR Rate Loans.

         2.14 CAPITAL REQUIREMENTS. If, after the date hereof, Lender
determines that (i) the adoption of or change in any law, rule, regulation or
guideline regarding capital requirements for banks or bank holding companies,
or any change in the interpretation or application thereof by any
Governmental Authority charged with the administration thereof, or (ii)
compliance by Lender or its parent bank holding company with any guideline,
request, or directive of any such entity regarding capital adequacy (whether
or not having the force of law), has the effect of reducing the return on
Lender's or such holding company's capital as a consequence of Lender's
obligations hereunder to a level below that which Lender or such holding
company could have achieved but for such adoption, change, or compliance
(taking into consideration Lender's or such holding company's then existing
policies with respect to capital adequacy and assuming the full utilization
of such entity's capital) by any amount deemed by Lender to be material, then
Lender may notify Borrower thereof. Following receipt of such notice,
Borrower agrees to pay Lender on demand the amount of such reduction of
return of capital as and when such reduction is determined, payable within 90
days after presentation by Lender of a statement in the amount and setting
forth in reasonable detail Lender's calculation thereof and the assumptions
upon which such calculation was based (which statement shall be deemed true
and correct absent manifest error). In determining such amount, Lender may
use any reasonable averaging and attribution methods.

3.       CONDITIONS; TERM OF AGREEMENT.

         3.1 CONDITIONS PRECEDENT TO THE INITIAL ADVANCE AND TERM LOAN. The
obligation of Lender to make the initial Advance or the Term Loan (or
otherwise to extend any credit provided for hereunder), is subject to the
fulfillment, to the satisfaction of Lender, of each of the conditions
precedent set forth below:

                  (a)      the Closing Date shall occur on or before
September 11, 2000.

                  (b)      Lender shall have received all financing
statements required by Lender, duly executed by Borrower, and Lender shall
have received searches reflecting the filing of all such financing statements;

                                     -32-

<PAGE>

                  (c) Lender shall have received each of the following
documents, in form and substance satisfactory to Lender, duly executed, and
each such document shall be in full force and effect:

                           (i)      the Control Agreements,

                           (ii)     the Intellectual Property Security
Agreement,

                           (iii)    the Disbursement Letter,

                           (iv)     [intentionally deleted],

                           (v)      [intentionally deleted],

                           (vi)     [intentionally deleted,]

                           (vii)    [intentionally deleted,]

                           (viii)   the Mortgage,

                           (ix)     the Officers' Certificate,

                           (x)      [intentionally deleted],

                           (xi)     the Stock Pledge Agreement, together with
all certificates representing the shares of Stock pledged thereunder (to the
extent such shares of Stock are certificated, as well as Stock powers with
respect thereto endorsed in blank,

                           (xii)    [intentionally deleted];

                           (xiii)   the Pay-Off Letter, together with UCC
termination statements and other documentation evidencing the termination by
Existing Lender of its Liens in and to the properties and assets of Borrower,
and

                           (xiv)    [list additional documents required];

                  (d)      Lender shall have received a certificate from the
Secretary of Borrower attesting to the resolutions of Borrower's Board of
Directors authorizing its execution, delivery, and performance of this
Agreement and the other Loan Documents to which Borrower is a party and
authorizing specific officers of Borrower to execute the same;

                  (e)      Lender shall have received copies of Borrower's
Governing Documents, as amended, modified, or supplemented to the Closing
Date, certified by the Secretary of Borrower;

                                     -33-

<PAGE>

                  (f)      Lender shall have received a certificate of status
with respect to Borrower, dated within 10 days of the Closing Date, such
certificate to be issued by the appropriate officer of the jurisdiction of
organization of Borrower, which certificate shall indicate that Borrower is
in good standing in such jurisdiction;

                  (g)      Lender shall have received certificates of status
with respect to Borrower, each dated within 45 days of the Closing Date, such
certificates to be issued by the appropriate officer of the jurisdictions
(other than the jurisdiction of organization of Borrower) in which its
failure to be duly qualified or licensed would constitute a Material Adverse
Change, which certificates shall indicate that Borrower is in good standing
in such jurisdictions;

                  (h)      [intentionally deleted;]

                  (i)      [intentionally deleted;]

                  (j)      [intentionally deleted;]

                  (k)      [intentionally deleted;]

                  (l)      Lender shall have received a certificate of
insurance, together with the endorsements thereto, as are required by Section
6.8, the form and substance of which shall be satisfactory to Lender;

                  (m)      Lender shall have received Collateral Access
Agreements with respect to the following locations: 6267 Carpinteria Avenue,
Carpinteria, California 93013, and 10000 Midlantic Drive, Suite 200, East Mt.
Laurel, New Jersey 08054;

                  (n)      Lender shall have received an opinion of
Borrower's counsel in form and substance satisfactory to Lender;

                  (o)      Lender shall have received satisfactory evidence
(including a certificate of the chief financial officer of Borrower) that all
tax returns required to be filed by Borrower have been timely filed and all
taxes upon Borrower or its properties, assets, income, and franchises
(including Real Property taxes and payroll taxes) have been paid prior to
delinquency, except such taxes that are the subject of a Permitted Protest;

                  (p)      Borrower shall have the Required Availability
after giving effect to the initial extensions of credit hereunder;

                  (q)      Lender shall have completed its business, legal,
and collateral due diligence, including a collateral audit and review of
Borrower's books and records and verification of Borrower's representations
and warranties to Lender, the results of which shall be satisfactory to
Lender;

                                     -34-

<PAGE>

                  (r)      Lender shall have received completed reference
checks with respect to Borrower's senior management, the results of which are
satisfactory to Lender in its sole discretion;

                  (s)      Lender shall have received a form of
confidentiality agreement contemplated by Section 14.1(e) which is
satisfactory to Lender and Borrower;

                  (t)      Lender shall have received Borrower's Closing Date
Business Plan;

                  (u)      Borrower shall pay all Lender Expenses incurred in
connection with the transactions evidenced by this Agreement;

                  (v)      [intentionally deleted];

                  (w)      [intentionally deleted];

                  (x)      Lender shall have received copies of searches
satisfactory to Lender respecting Borrower's trademarks and trademark
applications, and Borrower's copyrights and copyright applications, with the
U.S. Patent and Trademark Office and the Copyright Office, respectively.

                  (y)      Borrower shall have received all licenses,
approvals or evidence of other actions required by any Governmental Authority
in connection with the execution and delivery by Borrower of this Agreement
or any other Loan Document or with the consummation of the transactions
contemplated hereby and thereby; and

                  (z)      all other documents and legal matters in
connection with the transactions contemplated by this Agreement shall have
been delivered, executed, or recorded and shall be in form and substance
satisfactory to Lender.

         3.1A  ADDITIONAL CONDITION PRECEDENT TO THE INITIAL ADVANCE. In
addition to all other applicable conditions in this Article 3, the obligation
of Lender to make the initial Advance is subject to Lender's completion, to
the satisfaction of Lender, of an audit of the Accounts which is conducted
following the date hereof.

         3.1B  ADDITIONAL CONDITION PRECEDENT TO ALL ADVANCES. In addition to
all other applicable conditions in this Article 3, the obligation of Lender
to make all Advances shall be subject to the following:

                  (a)      Lender shall have received a duly executed
Borrowing Base Certificate;  and

                                     -35-

<PAGE>

                  (b)      Lender shall have received the Cash Management
Agreements, in form and substance satisfactory to Lender, duly executed, and
each such document shall be in full force and effect.

         3.2  CONDITIONS SUBSEQUENT TO THE INITIAL ADVANCE. The obligation of
Lender to continue to make Advances (or otherwise extend credit hereunder) is
subject to the fulfillment, on or before the date applicable thereto, of each
of the conditions subsequent set forth below (the failure by Borrower to so
perform or cause to be performed constituting an Event of Default):

                  (a)      within 30 days of the Closing Date, deliver to
Lender: (i) certified copies of the policies of insurance, together with the
endorsements thereto, as are required by Section 6.8, the form and substance
of which shall be satisfactory to Lender and its counsel; and (ii) an
executed subordination agreement by Borrower and Brown Investments, Inc. in
favor of Lender;

                  (b)      within 60 days of the Closing Date, deliver to
Lender evidence of the registration or other book entry of the pledge to
Lender of Borrower's Stock in those Subsidiaries which are listed on SCHEDULE
3.2;

                  (c)      within 10 Business Days of the Closing Date,
deliver to Lender: (i) executed Control Agreements with Salomon Smith Barney
and Paine Webber, respectively, and (ii) the executed Collateral Access
Agreements described in Section 3.1(m); and

                  (d)      within 5 Business Days of the Closing Date,
deliver, or cause to be delivered, to Lender the original Stock certificates
of all Stock pledged to Lender pursuant to the Stock Pledge Agreement other
than the Stock in Subsidiaries listed on SCHEDULE 3.2.

         3.3  CONDITIONS PRECEDENT TO ALL EXTENSIONS OF CREDIT. The
obligation of Lender to make all Advances or the Term Loan (or to extend any
other credit hereunder) shall be subject to the following conditions
precedent:

                  (a)      the representations and warranties contained in
this Agreement and the other Loan Documents shall be true and correct in all
material respects on and as of the date of such extension of credit, as
though made on and as of such date (except to the extent that such
representations and warranties relate solely to an earlier date),

                  (b)      no Default or Event of Default shall have occurred
and be continuing on the date of such extension of credit, nor shall either
result from the making thereof,

                  (c)      no injunction, writ, restraining order, or other
order of any nature prohibiting, directly or indirectly, the extending of
such credit shall have been issued and remain in force by any Governmental
Authority against Borrower, Lender, or any of their Affiliates, and

                  (d)      no Material Adverse Change shall have occurred.

                                     -36-

<PAGE>

         3.4      TERM. This Agreement shall become effective upon the
execution and delivery hereof by Borrower and Lender and shall continue in
full force and effect for a term ending on September 1, 2005 (the "Maturity
Date"). The foregoing notwithstanding, Lender shall have the right to
terminate its obligations under this Agreement immediately and without notice
upon the occurrence and during the continuation of an Event of Default.

         3.5      EFFECT OF TERMINATION. On the date of termination of this
Agreement, all Obligations immediately shall become due and payable without
notice or demand. No termination of this Agreement, however, shall relieve or
discharge Borrower of its duties, Obligations, or covenants hereunder and the
Lender's Liens in the Collateral shall remain in effect until all Obligations
have been fully and finally discharged and Lender's obligations to provide
additional credit hereunder have been terminated. When this Agreement has
been terminated and all of the Obligations have been fully and finally
discharged and Lender's obligations to provide additional credit under the
Loan Documents have been terminated irrevocably, Lender will, at Borrower's
sole expense, execute and deliver any UCC termination statements, lien
releases, mortgage releases, re-assignments of trademarks, discharges of
security interests, and other similar discharge or release documents (and, if
applicable, in recordable form) as are reasonably necessary to release, as of
record, the Lender's Liens and all notices of security interests and liens
previously filed by Lender with respect to the Obligations.

         3.6      EARLY TERMINATION BY BORROWER. Borrower has the option, at
any time upon 90 days prior written notice to Lender, to terminate this
Agreement by paying to Lender, in cash, the Obligations in full, together
with the Applicable Prepayment Premium; provided, however, if, prior to the
occurrence of an Event of Default which is continuing, Lender assigns to one
or more Assignees all or more than 49% of all of the Obligations, then
Borrower shall have the right, exercisable within 90 days of written notice
from Lender of said assignment, to terminate this Agreement by paying to
Lender, in cash, the Obligations in full, without the Applicable Prepayment
Premium. If Borrower has sent a notice of termination pursuant to the
provisions of this Section, then (i) Lender's obligations to extend credit
hereunder shall terminate on the date set forth as the date of termination of
this Agreement in such notice, and (ii) Borrower shall be obligated to repay
the Obligations in full, together with the Applicable Prepayment Premium
(except as expressly provided in the proviso in the immediately preceding
sentence), on the date set forth as the date of termination of this Agreement
in such notice. In the event of the termination of this Agreement and
repayment of the Obligations at any time prior to the Maturity Date, for any
other reason, including (a) termination upon the election of Lender to
terminate after the occurrence of an Event of Default, (b) foreclosure and
sale of Collateral, (c) sale of the Collateral in any Insolvency Proceeding,
or (iv) restructure, reorganization, or compromise of the Obligations by the
confirmation of a plan of reorganization or any other plan of compromise,
restructure, or arrangement in any Insolvency Proceeding, then, in view of
the impracticability and extreme difficulty of ascertaining the actual amount
of damages to Lender or profits lost by Lender as a result of such early
termination, and by mutual agreement of the parties as to a reasonable
estimation and calculation of the lost profits or damages of Lender, Borrower
shall pay the Applicable Prepayment Premium to Lender, measured as of the
date of such termination. Notwithstanding any provision to the contrary
herein provided, Borrower shall not be liable for

                                     -37-

<PAGE>

any Applicable Prepayment Premium if this Agreement is terminated as a direct
result of Borrower's refinancing the Obligations through a commercial banking
unit of Wells Fargo.

4.       CREATION OF SECURITY INTEREST

         4.1      GRANT OF SECURITY INTEREST. Borrower hereby grants to
Lender a continuing security interest in all of its right, title, and
interest in all currently existing and hereafter acquired or arising Personal
Property Collateral in order to secure prompt repayment of any and all of the
Obligations in accordance with the terms and conditions of the Loan Documents
and in order to secure prompt performance by Borrower of each of its
covenants and duties under the Loan Documents. The Lender's Liens in and to
the Personal Property Collateral shall attach to all Personal Property
Collateral without further act on the part of Lender or Borrower. Anything
contained in this Agreement or any other Loan Document to the contrary
notwithstanding, except for Permitted Dispositions, Borrower has no
authority, express or implied, to dispose of any item or portion of the
Collateral.

         4.2      NEGOTIABLE COLLATERAL. In the event that any Collateral,
including proceeds, is evidenced by or consists of Negotiable Collateral, and
if and to the extent that perfection of priority of Lender's security
interest is dependent on or enhanced by possession, Borrower, immediately
upon the request of Lender, shall endorse and deliver physical possession of
such Negotiable Collateral to Lender.

         4.3      COLLECTION OF ACCOUNTS, GENERAL INTANGIBLES, AND NEGOTIABLE
COLLATERAL. At any time after the occurrence and during the continuation of
an Event of Default, following the acceleration of the Obligations unless the
applicable Event of Default arises under Section 8.11, Lender or Lender's
designee may (a) notify Account Debtors of Borrower that the Accounts,
chattel paper, or General Intangibles have been assigned to Lender or that
Lender has a security interest therein, or (b) collect the Accounts, chattel
paper, or General Intangibles directly and charge the collection costs and
expenses to the Loan Account. Borrower agrees that it will hold in trust for
Lender, as Lender's trustee, any Collections that it receives and immediately
will deliver said Collections to Lender or a Cash Management Bank in their
original form as received by Borrower.

         4.4      DELIVERY OF ADDITIONAL DOCUMENTATION REQUIRED. At any time
upon the request of Lender, Borrower shall execute and deliver to Lender, any
and all financing statements, original financing statements in lieu of
continuation statements, fixture filings, security agreements, pledges,
assignments, endorsements of certificates of title, and all other documents
(the "Additional Documents") that Lender may request in its Permitted
Discretion, in form and substance satisfactory to Lender, to perfect and
continue perfected or better perfect the Lender's Liens in the Collateral
(whether now owned or hereafter arising or acquired), and in order to fully
consummate all of the transactions contemplated hereby and under the other
Loan Documents. To the maximum extent permitted by applicable law, Borrower
authorizes Lender to execute any such Additional Documents in Borrower's name
and authorizes Lender to file such executed Additional Documents in any
appropriate filing office. In addition, on such

                                     -38-

<PAGE>

periodic basis as Lender shall require, Borrower shall (a) provide Lender
with a report of all new patentable, copyrightable, or trademarkable
materials acquired or generated by Borrower during the prior period, (b)
cause all patents, copyrights, and trademarks acquired or generated by
Borrower that are not already the subject of a registration with the
appropriate filing office (or an application therefor diligently prosecuted)
to be registered with such appropriate filing office in a manner sufficient
to impart constructive notice of Borrower's ownership thereof, and (c) cause
to be prepared, executed, and delivered to Lender supplemental schedules to
the applicable Loan Documents to identify such patents, copyrights, and
trademarks as being subject to the security interests created thereunder.

         4.5      POWER OF ATTORNEY. Borrower hereby irrevocably makes,
constitutes, and appoints Lender (and any of Lender's officers, employees, or
agents designated by Lender) as Borrower's true and lawful attorney, with
power to (a) if Borrower refuses to, or fails timely to execute and deliver
any of the documents described in Section 4.4, sign the name of Borrower on
any of the documents described in Section 4.4, (b) at any time that an Event
of Default has occurred and is continuing, sign Borrower's name on any
invoice or bill of lading relating to the Collateral, drafts against Account
Debtors, or notices to Account Debtors, (c) send requests for verification of
Accounts, (d) endorse Borrower's name on any Collection item that may come
into Lender's possession, (e) at any time that an Event of Default has
occurred and is continuing, make, settle, and adjust all claims under
Borrower's policies of insurance and make all determinations and decisions
with respect to such policies of insurance, and (f) at any time that an Event
of Default has occurred and is continuing, settle and adjust disputes and
claims respecting the Accounts, chattel paper, or General Intangibles
directly with Account Debtors, for amounts and upon terms that Lender
determines to be reasonable, and Lender may cause to be executed and
delivered any documents and releases that Lender determines to be necessary.
The appointment of Lender as Borrower's attorney, and each and every one of
its rights and powers, being coupled with an interest, is irrevocable until
all of the Obligations have been fully and finally repaid and performed and
Lender's obligations to extend credit hereunder are terminated.

         4.6      RIGHT TO INSPECT. Prior to the occurrence of an Event of
Default which is continuing, upon 1 Business Day's notice to Borrower, and at
all other times, immediately without notice, Lender and its officers,
employees, or agents shall have the right, from time to time hereafter to
inspect the Books and to check, test, and appraise the Collateral in order to
verify Borrower's financial condition or the amount, quality, value,
condition of, or any other matter relating to, the Collateral. Prior to the
occurrence of an Event of Default which is not continuing, any exercise of
rights by Lender under this Section 4.6 shall be conducted during customary
business hours.

         4.7      CONTROL AGREEMENTS. Borrower agrees that it will not
transfer assets out of any Securities Accounts other than as permitted under
Section 7.19 and, if to another securities intermediary, unless each of
Borrower, Lender, and the substitute securities intermediary have entered
into a Control Agreement. No arrangement contemplated hereby or by any
Control Agreement in respect of any Securities Accounts or other Investment
Property shall be modified by Borrower without the prior written consent of
Lender. Upon the occurrence and during the

                                     -39-

<PAGE>

continuance of a Default or Event of Default, Lender may notify any
securities intermediary to liquidate the applicable Securities Account or any
related Investment Property maintained or held thereby and remit the proceeds
thereof to the Lender's Account.

5.       REPRESENTATIONS AND WARRANTIES

         In order to induce Lender to enter into this Agreement, Borrower makes
the following representations and warranties to Lender which shall be true,
correct, and complete, in all material respects, as of the date hereof, and
shall be true, correct, and complete, in all material respects, as of the
Closing Date, and at and as of the date of the making of each Advance and the
Term Loan (or other extension of credit) made thereafter, as though made on and
as of the date of such Advance or the Term Loan (or other extension of credit)
(except to the extent that such representations and warranties relate solely to
an earlier date) and such representations and warranties shall survive the
execution and delivery of this Agreement:

         5.1      NO ENCUMBRANCES. Borrower has good and indefeasible title
to the Collateral and the Real Property, free and clear of Liens except for
Permitted Liens.

         5.2      ELIGIBLE ACCOUNTS. The Eligible Accounts are BONA FIDE
existing payment obligations of Account Debtors created by the sale and
delivery of Inventory or the rendition of services to such Account Debtors in
the ordinary course of Borrower's business, owed to Borrower without
defenses, disputes, offsets, counterclaims, or rights of return or
cancellation. As to each Eligible Account, such Account is not:

                  (a)      owed by an employee, Affiliate, or agent of Borrower,

                  (b)      [Intentionally Deleted],

                  (c)      payable in a currency other than Dollars,

                  (d)      [Intentionally Deleted],

                  (e)      [Intentionally Deleted],

                  (f)      on account of a transaction as to which the goods
giving rise to such Account have not been shipped and billed to the Account
Debtor or the services giving rise to such Account have not been performed
and accepted by the Account Debtor,

                  (g)      a right to receive progress payments or other
advance billings that are due prior to the completion of performance by
Borrower of the subject contract for goods or services, and

                  (h)      an Account that has not been billed to the customer.

                                      -40-

<PAGE>

         5.3      [Intentionally Deleted].

         5.4      EQUIPMENT. All of the Equipment is used or held for use in
Borrower's business and is fit for such purposes.

         5.5      LOCATION OF EQUIPMENT. The Equipment is not stored with a
bailee, warehouseman, or similar party and are located only at the locations
identified on, or as otherwise expressly set forth on, SCHEDULE 5.5.

         5.6      [Intentionally Deleted.]

         5.7      LOCATION OF CHIEF EXECUTIVE OFFICE; FEIN. The chief
executive office of Borrower is located at the address indicated in SCHEDULE
5.7 and Borrower's FEIN is identified in SCHEDULE 5.7.

         5.8      DUE ORGANIZATION AND QUALIFICATION; SUBSIDIARIES.

                  (a)      Borrower is duly organized and existing and in
good standing under the laws of the jurisdiction of its organization and
qualified to do business in any state where the failure to be so qualified
reasonably could be expected to have a Material Adverse Change.

                  (b)      Set forth on SCHEDULE 5.8(b), is a complete and
accurate description of the authorized capital Stock of Borrower, by class,
and, as of the Closing Date, a description of the number of shares of each
such class that are issued and outstanding. Other than as described on
SCHEDULE 5.8(b), there are no subscriptions, options, warrants, or calls
relating to any shares of Borrower's capital Stock, including any right of
conversion or exchange under any outstanding security or other instrument.
Borrower is not subject to any obligation (contingent or otherwise) to
repurchase or otherwise acquire or retire any shares of its capital Stock or
any security convertible into or exchangeable for any of its capital Stock.

                  (c)      Set forth on SCHEDULE 5.8(c), is a complete and
accurate list of Borrower's direct and indirect Subsidiaries, showing: (i)
the jurisdiction of their organization, (ii) the number of shares of each
class of common and preferred Stock authorized for each of such Subsidiaries,
and (iii) the number and the percentage of the outstanding shares of each
such class owned directly or indirectly by Borrower. All of the outstanding
capital Stock of each such Subsidiary has been validly issued and is fully
paid and non-assessable.

                  (d)      Except as set forth on SCHEDULE 5.8(c), there are
no subscriptions, options, warrants, or calls relating to any shares of
Borrower's Subsidiaries' capital Stock, including any right of conversion or
exchange under any outstanding security or other instrument. Neither Borrower
nor any of its Subsidiaries is subject to any obligation (contingent or
otherwise) to repurchase or otherwise acquire or retire any shares of
Borrowers' Subsidiaries' capital Stock or any security convertible into or
exchangeable for any such capital Stock.

                                      -41-

<PAGE>

         5.9      DUE AUTHORIZATION; NO CONFLICT.

                  (a)      The execution, delivery, and performance by
Borrower of this Agreement and the Loan Documents to which it is a party have
been duly authorized by all necessary action on the part of Borrower.

                  (b)      The execution, delivery, and performance by
Borrower of this Agreement and the Loan Documents to which it is a party do
not and will not (i) violate any provision of federal, state, or local law or
regulation applicable to Borrower, the Governing Documents of Borrower, or
any order, judgment, or decree of any court or other Governmental Authority
binding on Borrower, (ii) conflict with, result in a breach of, or constitute
(with due notice or lapse of time or both) a default under any material
contractual obligation of Borrower, (iii) result in or require the creation
or imposition of any Lien of any nature whatsoever upon any properties or
assets of Borrower, other than Permitted Liens, or (iv) require any approval
of Borrower's interestholders or any approval or consent of any Person under
any material contractual obligation of Borrower.

                  (c)      Other than the filing of financing statements,
fixture filings and Mortgages, the execution, delivery, and performance by
Borrower of this Agreement and the Loan Documents to which Borrower is a
party do not and will not require any registration with, consent, or approval
of, or notice to, or other action with or by, any Governmental Authority or
other Person.

                  (d)      This Agreement and the other Loan Documents to
which Borrower is a party, and all other documents contemplated hereby and
thereby, when executed and delivered by Borrower will be the legally valid
and binding obligations of Borrower, enforceable against Borrower in
accordance with their respective terms, except as enforcement may be limited
by equitable principles or by bankruptcy, insolvency, reorganization,
moratorium, or similar laws relating to or limiting creditors' rights
generally.

                  (e)      The Lender's Liens are validly created, perfected,
and first priority Liens, subject only to Permitted Liens.

                  (f)      [intentionally deleted.]

                  (g)      [intentionally deleted.]

                  (h)      [intentionally deleted.]

                  (i)      [intentionally deleted.]

         5.10     LITIGATION. Other than those matters disclosed on SCHEDULE
5.10, there are no actions, suits, or proceedings pending or, to the best
knowledge of Borrower, threatened against Borrower, or any of its
Subsidiaries, as applicable, except for (a) matters that are fully covered

                                      -42-

<PAGE>

by insurance (subject to customary deductibles), and (b) matters arising
after the Closing Date that, if decided adversely to Borrower, or any of its
Subsidiaries, as applicable, reasonably could not be expected to result in a
Material Adverse Change.

         5.11     NO MATERIAL ADVERSE CHANGE. All financial statements
relating to Borrower that have been delivered by Borrower to Lender have been
prepared in accordance with GAAP (except, in the case of unaudited financial
statements, for the lack of footnotes and being subject to year-end audit
adjustments) and present fairly in all material respects, Borrower's
financial condition as of the date thereof and results of operations for the
period then ended. There has not been a Material Adverse Change with respect
to Borrower since the date of the latest financial statements submitted to
Lender on or before the Closing Date.

         5.12     FRAUDULENT TRANSFER.

                  (a)      Borrower is Solvent.

                  (b)      No transfer of property is being made by Borrower
and no obligation is being incurred by Borrower in connection with the
transactions contemplated by this Agreement or the other Loan Documents with
the intent to hinder, delay, or defraud either present or future creditors of
Borrower.

         5.13     EMPLOYEE BENEFITS. None of Borrower, any of its
Subsidiaries, or any of their ERISA Affiliates maintains or contributes to
any Benefit Plan, other than those listed on SCHEDULE 5.13. Borrower, each of
its Subsidiaries and each ERISA Affiliate have satisfied the minimum funding
standards of ERISA and the IRC with respect to each Benefit Plan to which it
is obligated to contribute. No ERISA Event has occurred nor has any other
event occurred that may result in an ERISA Event that reasonably could be
expected to result in a Material Adverse Change. None of Borrower or its
Subsidiaries, any ERISA Affiliate, or any fiduciary of any Plan is subject to
any direct or indirect liability with respect to any Plan under any
applicable law, treaty, rule, regulation, or agreement. None of Borrower or
its Subsidiaries or any ERISA Affiliate is required to provide security to
any Plan under Section 401(a)(29) of the IRC.

         5.14     ENVIRONMENTAL CONDITION. Except as set forth on SCHEDULE
5.14, (a) to Borrower's knowledge, none of Borrower's assets has ever been
used by Borrower or by previous owners or operators in the disposal of, or to
produce, store, handle, treat, release, or transport, any Hazardous
Materials, where such production, storage, handling, treatment, release or
transport was in violation, in any material respect, of applicable
Environmental Law, (b) to Borrower's knowledge, none of Borrower's properties
or assets has ever been designated or identified in any manner pursuant to
any environmental protection statute as a Hazardous Materials disposal site,
(c) Borrower has not received notice that a Lien arising under any
Environmental Law has attached to any revenues or to any Real Property owned
or operated by Borrower, and (d) Borrower has not received a summons,
citation, notice, or directive from the Environmental Protection Agency or
any other federal or state governmental agency concerning

                                      -43-

<PAGE>

any action or omission by Borrower resulting in the releasing or disposing of
Hazardous Materials into the environment.

         5.15     BROKERAGE FEES. Borrower has not utilized the services of
any broker or finder in connection with Borrower's obtaining financing from
Lender under this Agreement and no brokerage commission or finders fee is
payable by Borrower in connection herewith.

         5.16     INTELLECTUAL PROPERTY.

                  (a)      Borrower owns, or holds licenses in, all
trademarks, trade names, copyrights, patents, patent rights, and licenses
that are necessary to the conduct of its business as currently conducted
(collectively, "Intellectual Property"). Attached hereto as SCHEDULE 5.16 is
a true, correct, and complete listing of the Intellectual Property, which
includes all material patents, patent applications, trademarks, trademark
applications, copyrights, and copyright registrations as to which Borrower is
the owner or is an exclusive licensee. SCHEDULE 5.16 designates any of the
Intellectual Property as to which Borrower is an exclusive licensee.

                  (b)      Except as set forth in SCHEDULE 5.16:

                           (i)      Borrower is the sole owner of the
Intellectual Property, free and clear of any Lien (other than in favor of
Lender) without the payment of any monies or royalty except with respect to
off-the-shelf software;

                           (ii)     Borrower has taken, and will continue to
take, all actions which are necessary or advisable to acquire and protect the
Intellectual Property, consistent with prudent commercial practices,
including without limitation: (x) registering all Copyrights (as defined in
the Intellectual Property Agreement and included within the Intellectual
Property) in the Copyright Office, and (y) registering all Trademarks (as
defined in the Intellectual Property Agreement and included within the
Intellectual Property) in the United States Patent and Trademark Office;

                           (iii)    Borrower's rights in the Intellectual
Property are valid and enforceable;

                           (iv)     Borrower has received no demand, claim,
notice or inquiry from any Person in respect of the Intellectual Property
which challenges, threatens to challenge or inquiries as to whether there is
any basis to challenge, the validity of, the rights of Borrower in or the
right of Borrower to use, any such Intellectual Property, and Borrower knows
of no basis for any such challenge;

                           (v)      to the knowledge of Borrower, Borrower is
not in violation or infringement of, and has not violated or infringed any
proprietary rights of any other Person;

                                      -44-

<PAGE>

                           (vi)     to the knowledge of Borrower, no Person
is infringing any Intellectual Property;

                           (vii)    except on an arm's-length basis for value
and other commercially reasonable terms, Borrower has not granted any license
with respect to any Intellectual Property to any Person; and

                           (viii)   all software products sold or licensed by
Borrower to customers (A) were authored by regular employees of Borrower
within the scope of their employment and Borrower was thus the original
author pursuant to the work made for hire doctrine, or (B) are software
products which Borrower licenses from providers thereof.

         5.17     LEASES. Borrower enjoys peaceful and undisturbed possession
under all leases material to the business of Borrower and to which it is a
party or under which it is operating. All of such leases are valid and
subsisting and no material default by Borrower exists under any of them.

         5.18     DDAS. Set forth on SCHEDULE 5.18 are all of Borrower's
DDAs, including, with respect to each depository (i) the name and address of
such depository, and (ii) the account numbers of the accounts maintained with
such depository.

         5.19     COMPLETE DISCLOSURE. All factual information (taken as a
whole) furnished by or on behalf of Borrower in writing to Lender (including
all information contained in the Schedules hereto or in the other Loan
Documents) for purposes of or in connection with this Agreement, the other
Loan Documents, or any transaction contemplated herein or therein is, and all
other such factual information (taken as a whole) hereafter furnished by or
on behalf of Borrower in writing to Lender will be, true and accurate, in all
material respects, on the date as of which such information is dated or
certified and not incomplete by omitting to state any fact necessary to make
such information (taken as a whole) not misleading in any material respect at
such time in light of the circumstances under which such information was
provided. On the Closing Date, the Closing Date Business Plan represents, and
as of the date on which any other Projections are delivered to Lender, such
additional Projections represent Borrower's good faith best estimate of its
future performance for the periods covered thereby.

         5.20     INDEBTEDNESS. Set forth on SCHEDULE 5.20 is a true and
complete list of all Indebtedness of Borrower outstanding immediately prior
to the Closing Date that is to remain outstanding after the Closing Date;
such Schedule accurately reflects the aggregate principal amount of such
Indebtedness and the principal terms thereof; and Borrower has delivered to
Lender complete and accurate copies of all agreements (and amendments
thereto) evidencing such Indebtedness.

6.       AFFIRMATIVE COVENANTS

                                      -45-
<PAGE>

         Borrower covenants and agrees that, so long as any credit hereunder
shall be available and until full and final payment of the Obligations, Borrower
shall and shall cause each of its Subsidiaries to do all of the following:

         6.1      ACCOUNTING SYSTEM. Maintain a system of accounting that
enables Borrower to produce financial statements in accordance with GAAP and
maintain records pertaining to the Collateral that contain information as
from time to time reasonably may be requested by Lender. Borrower also shall
keep an inventory reporting system that shows all additions, sales, claims,
returns, and allowances with respect to the Inventory.

         6.2      COLLATERAL REPORTING. Provide Lender with the following
documents at the following times in form satisfactory to Lender:

<TABLE>
========================== ===================================================================
<S>                        <C>
Weekly until such time     (a) a sales journal, collection journal, and credit register
as the sum of the          since the last such schedule and a calculation of the
Excess Availability        Borrowing Base as of such date, and
and unrestricted cash
and Cash Equivalents is    (b) notice of all returns, disputes, or claims.
less than $5,000,000,
and daily thereafter
-------------------------- -------------------------------------------------------------------
Weekly                     (c)   [Intentionally Deleted]
-------------------------- -------------------------------------------------------------------
Monthly (not later than    (d) a detailed calculation of the Borrowing Base (including
the 10th day of each       detail regarding those Accounts that are not Eligible Accounts),
month)

                           (e) a detailed aging, by total, and segregated based upon License
                           Revenues, Service Revenues and Maintenance Revenues, of the
                           Accounts, together with a reconciliation to the detailed
                           calculation of the Borrowing Base last provided to Lender,

                           (f) a summary aging, by vendor, of Borrower's accounts payable
                           and any book overdraft,

                           (g) a calculation of Gross Collections for the immediately
                           preceding two month period,

                           (h) a calculation for the prior month of Domestic Collections,
                           License Revenues, Service Revenues, Maintenance Revenues and
                           Borrower Maintenance Revenues,
</TABLE>
                                     -46-

<PAGE>
<TABLE>
<S>                        <C>
                           (i) a calculation of the Three Month Trailing Borrower
                           Maintenance Revenues,

                           (j) a list of Borrower's customers which have been granted
                           extended payment terms on any Accounts,
-------------------------- -------------------------------------------------------------------
Quarterly                  (k) a detailed list of Borrower's customers,

                           (l) a report regarding Borrower's accrued, but unpaid, AD
                           VALOREM taxes,
-------------------------- -------------------------------------------------------------------
Upon request by            (m) copies of invoices in connection with the Accounts, credit
Lender                     memos, remittance advices, deposit slips, shipping and delivery
                           documents in connection with the Accounts and, for Inventory and
                           Equipment acquired by Borrower, purchase orders and invoices, and

                           (n) such other reports as to the Collateral, or the financial
                           condition of Borrower, as Lender may request.
========================== ===================================================================
</TABLE>

                  In addition, Borrower agrees to cooperate fully with Lender
to facilitate and implement a system of electronic collateral reporting in
order to provide electronic reporting of each of the items set forth above.

         6.3      FINANCIAL STATEMENTS, REPORTS, CERTIFICATES.  Deliver to
Lender:

                  (a)      as soon as available, but in any event within 30
days (45 days in the case of a month that is the end of one of the first 3
fiscal quarters in a fiscal year) after the end of each month during each of
Borrower's fiscal years,

                            (i)      a company prepared consolidated balance
sheet, income statement, and statement of cash flow covering Borrower's and
its Subsidiaries' operations during such period,

                           (ii)      a certificate signed by the chief
financial officer of Borrower to the effect that:

                                    (A)     the financial statements
delivered hereunder have been prepared in accordance with GAAP (except for
the lack of footnotes and being subject to year-end audit adjustments) and
fairly present in all material respects the financial condition of Borrower
and its Subsidiaries,

                                    (B)     the representations and
warranties of Borrower contained in this Agreement and the other Loan
Documents are true and correct in all material respects on and as of the date
of such certificate, as though made on and as of such date (except to the
extent that such representations and warranties relate solely to an earlier
date), and

                                     -47-

<PAGE>

                                    (C)     there does not exist any
condition or event that constitutes a Default or Event of Default (or, to the
extent of any non-compliance, describing such non-compliance as to which he
or she may have knowledge and what action Borrower has taken, is taking, or
proposes to take with respect thereto),

                          (iii)    for each month that is the date on which a
financial covenant in Section 7.20 is to be tested, a Compliance Certificate
demonstrating, in reasonable detail, compliance at the end of such period
with the applicable financial covenants contained in Section 7.20, and

                           (iv)     within 50 days after the end of each of
Borrower's fiscal year-end, and within 30 days after the end of each fiscal
quarter during each of Borrower's fiscal years other than the fiscal
year-end, a Compliance Certificate setting forth, in reasonable detail, the
Twelve Month Trailing EBITDA, Borrower's Earnings, and Deferred Maintenance
Revenues, and

                  (b)      as soon as available, but in any event within 90
days after the end of each of Borrower's fiscal years,

                           (i)      financial statements of Borrower and its
Subsidiaries for each such fiscal year, audited by independent certified
public accountants reasonably acceptable to Lender and certified, without any
qualifications, by such accountants to have been prepared in accordance with
GAAP (such audited financial statements to include a balance sheet, income
statement, and statement of cash flow and, if prepared, such accountants'
letter to management),

                           (ii)     a certificate of such accountants
addressed to Lender stating that such accountants do not have knowledge of
the existence of any Default or Event of Default under Section 7.20,

                  (c)      as soon as available, but in any event within 30
days prior to the start of each of Borrower's fiscal years,

                           (i)      copies of Borrower's Projections, in form
and substance (including as to scope and underlying assumptions) satisfactory
to Lender, in its sole discretion, for the forthcoming fiscal year, month by
month, certified by the chief financial officer of Borrower as being such
officer's good faith best estimate of the financial performance of Borrower
during the period covered thereby,

                  (d)      if and when filed by Borrower,

                           (i)      Form 10-Q quarterly reports, Form 10-K
annual reports, and Form 8-K current reports,

                           (ii)     any other filings made by Borrower with
the SEC,

                                     -48-

<PAGE>

                           (iii)    copies of Borrower's federal income tax
returns, and any amendments thereto, filed with the Internal Revenue Service,
and

                           (iv)     any other information that is provided by
Borrower to its shareholders generally,

                  (e)      if and when filed by Borrower and as requested by
Lender, satisfactory evidence of payment of applicable excise taxes in each
jurisdictions in which (i) Borrower conducts business or is required to pay
any such excise tax, (ii) where Borrower's failure to pay any such applicable
excise tax would result in a Lien on the properties or assets of Borrower, or
(iii) where Borrower's failure to pay any such applicable excise tax
reasonably could be expected to result in a Material Adverse Change,

                  (f)      as soon as Borrower has knowledge of any event or
condition that constitutes a Default or an Event of Default, notice thereof
and a statement of the curative action that Borrower proposes to take with
respect thereto,

                  (g)      a report on all actions upon which Borrower is
required to report to Lender pursuant to Section 5.16 or the Intellectual
Property Security Agreement, and

                  (h)      upon the request of Lender, any other report
reasonably requested relating to the financial condition of Borrower.

                  In addition to the financial statements referred to above,
Borrower agrees to deliver financial statements prepared on both a
consolidated and consolidating basis. Borrower agrees that its independent
certified public accountants are authorized to communicate with Lender and to
release to Lender whatever financial information concerning Borrower Lender
reasonably may request. Borrower waives the right to assert a confidential
relationship, if any, it may have with any accounting firm or service bureau
in connection with any information requested by Lender pursuant to or in
accordance with this Agreement, and agrees that Lender may contact directly
any such accounting firm or service bureau in order to obtain such
information.

         6.4      INTELLECTUAL PROPERTY. Comply with its continuing
obligations described in Section 5.16 and the Intellectual Property Security
Agreement.

         6.5      RETURN. Cause returns and allowances, as between Borrower
and its Account Debtors, to be on the same basis and in accordance with the
usual customary practices of Borrower, as they exist at the time of the
execution and delivery of this Agreement. If, at a time when no Event of
Default has occurred and is continuing, any Account Debtor returns any
Inventory to Borrower, Borrower promptly shall determine the reason for such
return and, if Borrower accepts such return, issue a credit memorandum (with
a copy to be sent to Lender) in the appropriate amount to such Account
Debtor. If, at a time when an Event of Default has occurred and is
continuing, any Account Debtor returns any Inventory to Borrower, Borrower

                                     -49-

<PAGE>

promptly shall determine the reason for such return and, if Lender consents
(which consent shall not be unreasonably withheld), issue a credit memorandum
(with a copy to be sent to Lender) in the appropriate amount to such Account
Debtor.

         6.6      MAINTENANCE OF PROPERTIES. Maintain and preserve all of its
properties which are necessary or useful in the proper conduct of its
business in good working order and condition, ordinary wear and tear
excepted, and comply at all times with the provisions of all leases to which
it is a party as lessee so as to prevent any loss or forfeiture thereof or
thereunder.

         6.7      TAXES. Cause all assessments and taxes, whether real,
personal, or otherwise, due or payable by, or imposed, levied, or assessed
against Borrower or any of its assets to be paid in full, before delinquency
or before the expiration of any extension period, except to the extent that
the validity of such assessment or tax shall be the subject of a Permitted
Protest. Borrower will make timely payment or deposit of all tax payments and
withholding taxes required of it by applicable laws, including those laws
concerning F.I.C.A., F.U.T.A., state disability, and local, state, and
federal income taxes, and will, upon request, furnish Lender with proof
satisfactory to Lender indicating that Borrower has made such payments or
deposits. Borrower shall deliver satisfactory evidence of payment of
applicable excise taxes in each jurisdictions in which Borrower is required
to pay any such excise tax.

         6.8      INSURANCE.

                  (a)      At Borrower's expense, maintain insurance
respecting its assets wherever located, covering loss or damage by fire,
theft, explosion, and all other hazards and risks as ordinarily are insured
against by other Persons engaged in the same or similar businesses. Borrower
also shall maintain business interruption, public liability, and product
liability insurance, as well as insurance against larceny, embezzlement, and
criminal misappropriation. All such policies of insurance shall be in such
amounts and with such insurance companies as are reasonably satisfactory to
Lender. Borrower shall deliver copies of all such policies to Lender with a
satisfactory lender's loss payable endorsement naming Lender as sole loss
payee or additional insured, as appropriate. Each policy of insurance or
endorsement shall contain a clause requiring the insurer to give not less
than 30 days prior written notice to Lender in the event of cancellation of
the policy for any reason whatsoever.

                  (b)      Borrower shall give Lender prompt notice of any
loss covered by such insurance. Upon the occurrence of an Event of Default
which is continuing, Lender shall have the exclusive right to adjust any
losses payable under any such insurance policies, without any liability to
Borrower whatsoever in respect of such adjustments. Any monies received as
payment for any loss under any insurance policy mentioned above (other than
liability insurance policies) or as payment of any award or compensation for
condemnation or taking by eminent domain, shall be paid over to Lender to be
applied at the option of Lender either to the prepayment of the Obligations
or shall be disbursed to Borrower under staged payment terms reasonably
satisfactory to Lender for application to the cost of repairs, replacements,
or restorations. Any such repairs, replacements, or restorations shall be
effected with reasonable

                                     -50-

<PAGE>

promptness and shall be of a value at least equal to the value of the items
of property destroyed prior to such damage or destruction.

                  (c)      Borrower will not take out separate insurance
concurrent in form or contributing in the event of loss with that required to
be maintained under this Section 6.8, unless Lender is included thereon as
named insured with the loss payable to Lender under a lender's loss payable
endorsement or its equivalent. Borrower immediately shall notify Lender
whenever such separate insurance is taken out, specifying the insurer
thereunder and full particulars as to the policies evidencing the same, and
copies of such policies promptly shall be provided to Lender.

                  (d)      [Intentionally Deleted.]

         6.9      LOCATION OF EQUIPMENT. Keep the Equipment only at the
locations identified on Schedule 5.5; provided, however, that Borrower may
amend Schedule 5.5 so long as such amendment occurs by written notice to
Lender not less than 30 days prior to the date on which Equipment is moved to
such new location, so long as such new location is within the continental
United States, and so long as, at the time of such written notification,
Borrower provides any financing statements or fixture filings necessary to
perfect and continue perfected the Lender's Liens on such assets and also
provides to Lender a Collateral Access Agreement.

         6.10     COMPLIANCE WITH LAWS. Comply with the requirements of all
applicable laws, rules, regulations, and orders of any Governmental
Authority, including the Fair Labor Standards Act and the Americans With
Disabilities Act, other than laws, rules, regulations, and orders the
non-compliance with which, individually or in the aggregate, would not result
in and reasonably could not be expected to result in a Material Adverse
Change.

         6.11     LEASES. Pay when due all rents and other amounts payable
under any leases to which Borrower is a party or by which Borrower's
properties and assets are bound, unless such payments are the subject of a
Permitted Protest.

         6.12     BROKERAGE COMMISSIONS. Pay any and all brokerage commission
or finders fees incurred in connection with or as a result of Borrower's
obtaining financing from Lender under this Agreement. Borrower agrees and
acknowledges that payment of all such brokerage commissions or finders fees
shall be the sole responsibility of Borrower, and Borrower agrees to
indemnify, defend, and hold Lender harmless from and against any claim of any
broker or finder arising out of Borrower's obtaining financing from Lender
under this Agreement.

         6.13     EXISTENCE. At all times preserve and keep in full force and
effect Borrower's valid existence and good standing and any rights and
franchises material to Borrower's businesses.

         6.14     ENVIRONMENTAL.

                                     -51-

<PAGE>

                  (a)      Keep any property either owned or operated by
Borrower free of any Environmental Liens or post bonds or other financial
assurances sufficient to satisfy the obligations or liability evidenced by
such Environmental Liens,

                  (b)      comply, in all material respects, with
Environmental Laws and provide to Lender documentation of such compliance
which Lender reasonably requests,

                  (c)      promptly notify Lender of any release of a
Hazardous Material in any reportable quantity from or onto property owned or
operated by Borrower and take any Remedial Actions required to abate said
release or otherwise to come into compliance with applicable Environmental
Law, and

                  (d)      promptly provide Lender with written notice within
10 days of the receipt of any of the following:

                           (i)      notice that an Environmental Lien has
been filed against any of the real or personal property of Borrower,

                           (ii)     commencement of any Environmental Action
or notice that an Environmental Action will be filed against Borrower, and

                           (iii)    notice of a violation, citation, or other
administrative order which reasonably could be expected to result in a
Material Adverse Change.

         6.15     DISCLOSURE UPDATES. Promptly and in no event later than 5
Business Days after obtaining knowledge thereof, (a) notify Lender if any
written information, exhibit, or report furnished to Lender contained any
untrue statement of a material fact or omitted to state any material fact
necessary to make the statements contained therein not misleading in light of
the circumstances in which made, and (b) correct any defect or error that may
be discovered therein or in any Loan Document or in the execution,
acknowledgment, filing, or recordation thereof.

7.       NEGATIVE COVENANTS

         Borrower covenants and agrees that, so long as any credit hereunder
shall be available and until full and final payment of the Obligations, Borrower
will not and will not permit any of its Subsidiaries to do any of the following:

         7.1      INDEBTEDNESS. Create, incur, assume, permit, guarantee, or
otherwise become or remain, directly or indirectly, liable with respect to
any Indebtedness, except:

                  (a)      Indebtedness evidenced by this Agreement and the
other Loan Documents,

                  (b)      Indebtedness set forth on SCHEDULE 5.20,

                                     -52-

<PAGE>

                  (c)      Permitted Purchase Money Indebtedness,

                  (d)      Indebtedness for which one or more Subsidiaries is
the principal obligor and which aggregates no more than $3,500,000 at any
time, and

                  (e)      refinancings, renewals, or extensions of
Indebtedness permitted under clauses (b), (c) and (d) of this Section 7.1
(and continuance or renewal of any Permitted Liens associated therewith) so
long as: (i) the terms and conditions of such refinancings, renewals, or
extensions do not, in Lender's judgment, materially impair the prospects of
repayment of the Obligations by Borrower or materially impair Borrower's
creditworthiness, (ii) such refinancings, renewals, or extensions do not
result in an increase in the principal amount of, or interest rate with
respect to, the Indebtedness so refinanced, renewed, or extended, (iii) such
refinancings, renewals, or extensions do not result in a shortening of the
average weighted maturity of the Indebtedness so refinanced, renewed, or
extended, nor are they on terms or conditions that, taken as a whole, are
materially more burdensome or restrictive to Borrower, and (iv) if the
Indebtedness that is refinanced, renewed, or extended was subordinated in
right of payment to the Obligations, then the terms and conditions of the
refinancing, renewal, or extension Indebtedness must include subordination
terms and conditions that are at least as favorable to Lender as those that
were applicable to the refinanced, renewed, or extended Indebtedness.

         7.2      LIENS. Create, incur, assume, or permit to exist, directly
or indirectly, any Lien on or with respect to any of its assets, of any kind,
whether now owned or hereafter acquired, or any income or profits therefrom,
except for Permitted Liens (including Liens that are replacements of
Permitted Liens to the extent that the original Indebtedness is refinanced,
renewed, or extended under Section 7.1(e) and so long as the replacement
Liens only encumber those assets that secured the refinanced, renewed, or
extended Indebtedness).

         7.3      RESTRICTIONS ON FUNDAMENTAL CHANGES.

                  (a)      Enter into any merger, consolidation,
reorganization, or recapitalization, or reclassify its Stock.

                  (b)      Liquidate, wind up, or dissolve itself (or suffer
any liquidation or dissolution).

                  (c)      Convey, sell, lease, license, assign, transfer, or
otherwise dispose of, in one transaction or a series of transactions, all or
any substantial part of its assets.

                  (d)      Make any material change in the timing of billing
for any maintenance contract included in the Collateral.

                  (e)      Permit any transfer, assignment, pledge or other
encumbrance of QAD Ireland's rights and obligations under the R&D Agreement
to any Person other than a Related Party (as that term is defined in the R&D
Agreement) without Lender's prior written consent.

                                     -53-

<PAGE>

         7.4 DISPOSAL OF ASSETS. Other than Permitted Dispositions, convey,
sell, lease, license, assign, transfer, or otherwise dispose of any of
Borrower's assets.

         7.5 CHANGE NAME. Change Borrower's name, FEIN, corporate structure,
or identity, or add any new fictitious name; provided, however, that Borrower
may change its name upon at least 30 days prior written notice to Lender of
such change and so long as, at the time of such written notification,
Borrower provides any financing statements or fixture filings necessary to
perfect and continue perfected the Lender's Liens.

         7.6 GUARANTEE. Except as set forth on SCHEDULE 7.6, guarantee or
otherwise become in any way liable with respect to the obligations of any
third Person except by endorsement of instruments or items of payment for
deposit to the account of Borrower or which are transmitted or turned over to
Lender; provided, however, that Borrower may guaranty additional obligations
of its direct or indirect Subsidiaries which, when combined with obligations
described in part (b) of SCHEDULE 7.6, shall not exceed $5,000,000 in any
fiscal year of Borrower.

         7.7 NATURE OF BUSINESS. Make any material change in the principal
nature of its business.

         7.8 PREPAYMENTS AND AMENDMENTS.

             (a) Except in connection with a refinancing permitted by Section
7.1(e), prepay, redeem, defease, purchase, or otherwise acquire any
Indebtedness of Borrower, other than the Obligations in accordance with this
Agreement, and

             (b) Except in connection with a refinancing permitted by Section
7.1(e), directly or indirectly, amend, modify, alter, increase, or change any
of the terms or conditions of any agreement, instrument, document, indenture,
or other writing evidencing or concerning Indebtedness permitted under
Sections 7.1(b), (c) or (d).

         7.9 CHANGE OF CONTROL. Cause, permit, or suffer, directly or
indirectly, any Change of Control; provided, however, that, so long as there
has occurred no Event of Default which is continuing, Borrower may dispose of
the Stock of any direct or indirect Subsidiary (other than QAD Ireland) whose
revenues in the immediately preceding twelve month period is less than
$10,000,000.

         7.10 CONSIGNMENTS. Consign any Inventory or sell any Inventory on
bill and hold, sale or return, sale on approval, or other conditional terms
of sale.

         7.11 DISTRIBUTIONS. Except as set forth on SCHEDULE 7.11, make any
distribution or declare or pay any dividends (in cash or other property,
other than common Stock) on, or purchase, acquire, redeem, or retire any of
Borrower's Stock, of any class, whether now or hereafter outstanding.

                                       -54-
<PAGE>

         7.12 ACCOUNTING METHODS. Modify or change its method of accounting
(other than as may be required to conform to GAAP) or enter into, modify, or
terminate any agreement currently existing, or at any time hereafter entered
into with any third party accounting firm or service bureau for the
preparation or storage of Borrower's accounting records without said
accounting firm or service bureau agreeing to provide Lender information
regarding the Collateral or Borrower's financial condition.

         7.13 INVESTMENTS. Directly or indirectly, make or acquire any
Investment or incur any liabilities (including contingent obligations) for or
in connection with any Investment; provided, however, that (x) Borrower shall
not have Permitted Investments (other than in the Cash Management Accounts)
in excess of $50,000 outstanding at any one time unless Borrower and the
applicable securities intermediary or bank have entered into Control
Agreements governing such Permitted Investments, as Lender shall determine in
its Permitted Discretion, to perfect (and further establish) the Lender's
Liens in such Permitted Investments; (y) Borrower shall not make any transfer
of cash to one or more Subsidiaries in excess of $8,000,000 in the aggregate,
net of cash received from any Subsidiary in any fiscal year; and (z) Borrower
may make acquisitions of another Person, by means of a purchase of stock or
substantially all of such Person's assets, other than the Permitted
Investments so long as the purchase price of any single acquisition does not
exceed $2,500,000 and the aggregate purchase price does not exceed $5,000,000
during any fiscal year of Borrower; provided, however, that: (A) Borrower may
not make any additional cash transfer contemplated in clause (y) above or
Permitted Investment or acquisition contemplated in clause (z) at any time at
which either (i) the sum of Borrower's Excess Availability and unrestricted
cash and Cash Equivalents is less than $7,500,000; and (ii) there has
occurred no Event of Default which is continuing; (B) Borrower shall not form
any direct Subsidiary unless Borrower pledges to Lender, pursuant to an
amendment to the Stock Pledge Agreement, 100% of the outstanding Stock of any
domestic (I.E., United States) Subsidiary, and 66% of the outstanding Stock
of any foreign Subsidiary; (C) Borrower shall not make any acquisition
contemplated by clause (z) unless Borrower grants to Lender, in form and
substance satisfactory to Lender, a Lien on the assets acquired; and (D) no
assets acquired by Borrower shall be included in the Borrowing Base without
Lender's prior consent. Nothing in this Agreement shall preclude Borrower
from doing the following, so long as no Event of Default has occurred and is
continuing: making any Investment in an Affiliate by means of assets other
than cash or Cash Equivalents; provided that any such assets which are
subject to Lender's Lien shall remain subject to Lender's Lien.
Notwithstanding the foregoing, upon the occurrence of an Event of Default
which is continuing or the date on which the sum of Borrower's Excess
Availability and unrestricted cash and Cash Equivalents is less than
$7,500,000, Borrower shall take all steps required by Lender to perfect
Lender's Lien in Borrower's Investment in Anu!.

         7.14 TRANSACTIONS WITH AFFILIATES. Directly or indirectly enter into
or permit to exist any transaction with any Affiliate of Borrower except for
transactions that are in the ordinary course of Borrower's business, upon
fair and reasonable terms, that are fully disclosed to Lender, and that are
no less favorable to Borrower than would be obtained in an arm's length
transaction with a non-Affiliate.

                                       -55-
<PAGE>

         7.15 SUSPENSION. Suspend or go out of a substantial portion of its
business.

         7.16 [Intentionally Deleted.]

         7.17 USE OF PROCEEDS. Use the proceeds of the Advances and the Term
Loan for any purpose other than (a) on the Closing Date, (i) to repay, in
full, the outstanding principal, accrued interest, and accrued fees and
expenses owing to Existing Lender, and (ii) to pay transactional fees, costs,
and expenses incurred in connection with this Agreement, the other Loan
Documents, and the transactions contemplated hereby and thereby, and (b)
thereafter, consistent with the terms and conditions hereof, for its lawful
and permitted purposes.

         7.18 CHANGE IN LOCATION OF CHIEF EXECUTIVE OFFICE; INVENTORY AND
EQUIPMENT WITH BAILEES. Relocate its chief executive office to a new location
without providing 30 days prior written notification thereof to Lender and so
long as, at the time of such written notification, Borrower provides any
financing statements or fixture filings necessary to perfect and continue
perfected the Lender's Liens and also provides to Lender a Collateral Access
Agreement with respect to such new location. The Inventory and Equipment
shall not at any time now or hereafter be stored with a bailee, warehouseman,
or similar party without Lender's prior written consent.

         7.19 SECURITIES ACCOUNTS. Establish or maintain any Securities
Account unless Lender shall have received a Control Agreement in respect of
such Securities Account. Borrower shall not transfer assets out of any
Securities Account; provided, however, that, so long as no Event of Default
has occurred and is continuing or would result therefrom, Borrower may use
such assets (and the proceeds thereof) to the extent not prohibited by this
Agreement; provided, further that Lender shall not require a Control
Agreement with respect to any Securities Account established at Gruntal with
respect to Borrower's Investment in 280,000 shares of Stock of Henley
Healthcare so long as: (x) no Event of Default has occurred and is
continuing; and (y) the sum of Borrower's Excess Availability and
unrestricted cash and Cash Equivalents is greater than $7,500,000.

         7.20 FINANCIAL COVENANTS.

              (a) Fail to maintain:

                  (i) MINIMUM  EBITDA. EBITDA, measured on a fiscal
quarter-end basis, of not less than the required amount set forth in the
following table for the applicable period set forth opposite thereto;

<TABLE>
<CAPTION>
                   Applicable Amount                  Applicable Period
<S>                                                <C>
                       $3,100,000                  For the 12 month period
                                                   ending October 31, 2000
                       $1,200,000                  For the 12 month period
                                                   ending January 31, 2001
</TABLE>

                                       -56-
<PAGE>

<TABLE>
<S>                                                <C>
                       $5,300,000                  For the 12 month period
                                                    ending April 30, 2001
                      $12,200,000                  For the 12 month period
                                                     ending July 31, 2001
                      $17,800,000                  For the 12 month period
                                                   ending October 31, 2001
                      $25,300,000                  For the 12 month period
                                                   ending January 31, 2002
</TABLE>

                  (ii) NET WORTH. Net Worth of at least the required amount
set forth in the following table as of the applicable date set forth opposite
thereto; provided, however that each of the following amounts is subject to
reduction by an amount equal to a one-time restructuring charge, not to
exceed $5,000,000:

<TABLE>
<CAPTION>
                   Applicable Amount                   Applicable Date
<S>                                                    <C>
                      $48,000,000                      October 31, 2000
                      $48,000,000                      January 31, 2001
                      $41,700,000                       April 30, 2001
                      $39,300,000                       July 31, 2001
                      $39,300,000                      October 31, 2001
                      $47,100,000                      January 31, 2002
</TABLE>

                  (iii) MAXIMUM DEFERRED MAINTENANCE REVENUE. The ratio of
(A) consolidated Deferred Maintenance Revenue of Borrower and its
Subsidiaries to (B) Borrower's and the Subsidiaries' consolidated Maintenance
Revenue measured on a fiscal quarter-end basis, of no greater than the
percentage set forth in the following table for the applicable period set
forth opposite thereto:

<TABLE>
<CAPTION>

         Ratio                                   Applicable Period
<S>                                              <C>
            4.0: 1.0                             For each fiscal quarter
</TABLE>

                  (iv) MAXIMUM COVERED REVENUES. At all times, no less than
95% of Borrower's License Revenues, measured on a fiscal quarter-end basis,
derived from software owned by Borrower for which copyright registrations
have been made with the Copyright Office and copies thereof delivered to
Lender.

              (b) Make:

                  (i) CAPITAL EXPENDITURES. Capital expenditures in any
fiscal year in excess of the amount set forth in the following table for the
applicable period:

                                       -57-
<PAGE>

<TABLE>
<S>                                                         <C>
                                   $ 9,000,000              Fiscal Year 2001

                                   $10,000,000              Fiscal Year 2002
</TABLE>

              (c) No later than those 15 days prior to the end of each fiscal
year of Borrower, and based upon the most recent Projections, Borrower and
Lender shall negotiate in good faith for the purpose of establishing the
financial covenants contemplated by Sections 7.20(a) and 7.20(b) for the
ensuing fiscal year. Any such agreement shall be memorialized in writing and
constitute an amendment to this Agreement. If following such good faith
negotiations no such agreement has been reached, then the financial covenants
in Sections 7.20(a) and (b) then in effect shall remain in effect.

8.       EVENTS OF DEFAULT

         Any one or more of the following events shall constitute an event of
default (each, an "Event of Default") under this Agreement:

         8.1 If Borrower fails to pay when due and payable, or when declared
due and payable, all or any portion of the Obligations (whether of principal,
interest (including any interest which, but for the provisions of the
Bankruptcy Code, would have accrued on such amounts), fees and charges due
Lender, reimbursement of Lender Expenses, or other amounts constituting
Obligations);

         8.2 (a) If Borrower fails or neglects to perform, keep, or observe
any covenant or other provision contained in SECTIONS 6.2 or 6.3 hereof and
such failure or neglect continues for a period of 5 Business Days after the
date on which such failure or neglect first occurs, or (b) if Borrower fails
or neglects to perform, keep, or observe any covenant or other provision
contained in SECTIONS 6.1, 6.7 or 6.11 hereof and such failure or neglect is
not cured within 15 days after the date on which such failure or neglect
first occurs, or (c) if Borrower fails or neglects to perform, keep, or
observe any other covenant or other provision contained in any Section of
this Agreement (other than a Section that is expressly dealt with elsewhere
in this SECTION 8) or the other Loan Documents (other than a Section of such
other Loan Document dealt with elsewhere in this SECTION 8);

         8.3 If any material portion of Borrower's or any of its
Subsidiaries' assets is attached, seized, subjected to a writ or distress
warrant, levied upon, or comes into the possession of any third Person, and
any of the foregoing is not released or bonded in a manner satisfactory to
Lender within 15 days;

         8.4 If an Insolvency Proceeding is commenced by Borrower or any of
its Subsidiaries;

         8.5 If an Insolvency Proceeding is commenced against Borrower, or
any of its Subsidiaries, and any of the following events occur: (a) Borrower
or the Subsidiary consents to the institution of such Insolvency Proceeding
against it, (b) the petition commencing the

                                       -58-
<PAGE>

Insolvency Proceeding is not timely controverted, (c) the petition commencing
the Insolvency Proceeding is not dismissed within 60 calendar days of the
date of the filing thereof; PROVIDED, HOWEVER, that, during the pendency of
such period, Lender shall be relieved of its obligations to extend credit
hereunder, (d) an interim trustee is appointed to take possession of all or
any substantial portion of the properties or assets of, or to operate all or
any substantial portion of the business of, Borrower or any of its
Subsidiaries, or (e) an order for relief shall have been entered therein;

         8.6 If Borrower or any of its Subsidiaries is enjoined, restrained,
or in any way prevented by court order from continuing to conduct all or any
material part of its business affairs, and such court order is not released
in a manner satisfactory to Lender within 15 days;

         8.7 If a notice of Lien, levy, or assessment is filed of record with
respect to any of Borrower's or any of its Subsidiaries' assets by the United
States, or any department, agency, or instrumentality thereof, or by any
state, county, municipal, or governmental agency, or if any taxes or debts
owing at any time hereafter to any one or more of such entities becomes a
Lien, whether choate or otherwise, upon any of Borrower's or any of its
Subsidiaries' assets and the same is not paid before such payment is
delinquent, and such Lien, levy or assessment is not leased or bonded in a
manner satisfactory to Lender within 15 days;

         8.8 If a judgment or other claim becomes a Lien or encumbrance upon
any material portion of Borrower's or any of its Subsidiaries' assets, and
such Lien or encumbrance is not released or bonded in a manner satisfactory
to Lender within 15 days;

         8.9 If there is a default in any material agreement to which
Borrower or any of its Subsidiaries is a party and such default (a) occurs at
the final maturity of the obligations thereunder, or (b) results in a right
by the other party thereto, irrespective of whether exercised, to accelerate
the maturity of Borrower's or its Subsidiaries' obligations thereunder, to
terminate such agreement, or to refuse to renew such agreement pursuant to an
automatic renewal right therein;

         8.10 If Borrower or any of its Subsidiaries makes any payment on
account of Indebtedness that has been contractually subordinated in right of
payment to the payment of the Obligations, except to the extent such payment
is permitted by the terms of the subordination provisions applicable to such
Indebtedness;

         8.11 If any misstatement or misrepresentation exists now or
hereafter in any warranty, representation, statement, or Record made to
Lender by Borrower, its Subsidiaries, or any officer, employee, agent, or
director of Borrower or any of its Subsidiaries;

         8.12 [Intentionally deleted.]

         8.13 If this Agreement or any other Loan Document that purports to
create a Lien, shall, for any reason, fail or cease to create a valid and
perfected and, except to the extent

                                       -59-
<PAGE>

permitted by the terms hereof or thereof, first priority Lien on or security
interest in the Collateral covered hereby or thereby; or

         8.14 Any provision of any Loan Document shall at any time for any
reason be declared to be null and void, or the validity or enforceability
thereof shall be contested by Borrower, or a proceeding shall be commenced by
Borrower, or by any Governmental Authority having jurisdiction over Borrower,
seeking to establish the invalidity or unenforceability thereof, or Borrower
shall deny that Borrower has any liability or obligation purported to be
created under any Loan Document.

9.       LENDER'S RIGHTS AND REMEDIES

         9.1 RIGHTS AND REMEDIES. Upon the occurrence, and during the
continuation, of an Event of Default, Lender (at its election but without
notice of its election and without demand) may do any one or more of the
following, all of which are authorized by Borrower:

              (a) Declare all Obligations, whether evidenced by this
Agreement, by any of the other Loan Documents, or otherwise, immediately due
and payable;

              (b) Cease advancing money or extending credit to or for the
benefit of Borrower under this Agreement, under any of the Loan Documents, or
under any other agreement between Borrower and Lender;

              (c) Terminate this Agreement and any of the other Loan
Documents as to any future liability or obligation of Lender, but without
affecting any of the Lender's Liens in the Collateral and without affecting
the Obligations;

              (d) Settle or adjust disputes and claims directly with Account
Debtors for amounts and upon terms which Lender considers advisable, and in
such cases, Lender will credit Borrower's Loan Account with only the net
amounts received by Lender in payment of such disputed Accounts after
deducting all Lender Expenses incurred or expended in connection therewith;

              (e) [Intentionally Deleted.]

              (f) Without notice to or demand upon Borrower, make such
payments and do such acts as Lender considers necessary or reasonable to
protect its security interests in the Collateral. Borrower agrees to assemble
the Personal Property Collateral if Lender so requires, and to make the
Personal Property Collateral available to Lender at a place that Lender may
designate which is reasonably convenient to both parties. Borrower authorizes
Lender to enter the premises where the Personal Property Collateral is
located, to take and maintain possession of the Personal Property Collateral,
or any part of it, and to pay, purchase, contest, or compromise any Lien that
in Lender's determination appears to conflict with the Lender's Liens and to
pay all expenses incurred in connection therewith and to charge Borrower's
Loan Account therefor. With respect to any of Borrower's owned or leased
premises, Borrower hereby grants

                                       -60-
<PAGE>

Lender a license to enter into possession of such premises and to occupy the
same, without charge, in order to exercise any of Lender's rights or remedies
provided herein, at law, in equity, or otherwise;

              (g) Without notice to Borrower (such notice being expressly
waived), and without constituting a retention of any collateral in
satisfaction of an obligation (within the meaning of the Code), set off and
apply to the Obligations any and all (i) balances and deposits of Borrower
held by Lender (including any amounts received in the Cash Management
Accounts), or (ii) Indebtedness at any time owing to or for the credit or the
account of Borrower held by Lender;

              (h) Hold, as cash collateral, any and all balances and deposits
of Borrower held by Lender, and any amounts received in the Cash Management
Accounts, to secure the full and final repayment of all of the Obligations;

              (i) Ship, reclaim, recover, store, finish, maintain, repair,
prepare for sale, advertise for sale, and sell (in the manner provided for
herein) the Personal Property Collateral. Borrower hereby grants to Lender a
license or other right to use, without charge, Borrower's labels, patents,
copyrights, trade secrets, trade names, trademarks, service marks, and
advertising matter, or any property of a similar nature, as it pertains to
the Personal Property Collateral, in completing production of, advertising
for sale, and selling any Personal Property Collateral and Borrower's rights
under all licenses and all franchise agreements shall inure to Lender's
benefit;

              (j) Sell the Personal Property Collateral at either a public or
private sale, or both, by way of one or more contracts or transactions, for
cash or on terms, in such manner and at such places (including Borrower's
premises) as Lender determines is commercially reasonable. It is not
necessary that the Personal Property Collateral be present at any such sale;

              (k) Lender shall give notice of the disposition of the Personal
Property Collateral as follows:

                  (i) Lender shall give Borrower a notice in writing of the
              time and place of public sale, or, if the sale is a private
              sale or some other disposition other than a public sale is to
              be made of the Personal Property Collateral, then the time on
              or after which the private sale or other disposition is to be
              made; and

                  (ii) The notice shall be personally delivered or mailed,
              postage prepaid, to Borrower as provided in Section 12, at
              least 10 days before the earliest time of disposition set forth
              in the notice; no notice needs to be given prior to the
              disposition of any portion of the Personal Property Collateral
              that is perishable or threatens to decline speedily in value or
              that is of a type customarily sold on a recognized market;

              (l) Lender may credit bid and purchase at any public sale; and

                                       -61-
<PAGE>

              (m) Lender may seek the appointment of a receiver or keeper to
take possession of all or any portion of the Collateral or to operate same
and, to the maximum extent permitted by law, may seek the appointment of such
a receiver without the requirement of prior notice or a hearing;

              (n) Lender shall have all other rights and remedies available
at law or in equity or pursuant to any other Loan Document; and

              (o) Any deficiency that exists after disposition of the
Personal Property Collateral as provided above will be paid immediately by
Borrower. Any excess will be returned, without interest and subject to the
rights of third Persons, by Lender to Borrower.

         9.2 REMEDIES CUMULATIVE. The rights and remedies of Lender under
this Agreement, the other Loan Documents, and all other agreements shall be
cumulative. Lender shall have all other rights and remedies not inconsistent
herewith as provided under the Code, by law, or in equity. No exercise by
Lender of one right or remedy shall be deemed an election, and no waiver by
Lender of any Event of Default shall be deemed a continuing waiver. No delay
by Lender shall constitute a waiver, election, or acquiescence by it.

         9.3 RECORDING OF MORTGAGE. Upon the occurrence of an Event of
Default, Lender may, at its option record the Mortgage in the office of the
county recorder in which the Real Property Collateral is located. Lender
agrees to give notice to Borrower at the time of or prior to the recording of
the Mortgage, but Lender's failure to do so shall not result in any liability
to Lender.

10.      TAXES AND EXPENSES

         If Borrower fails to pay any monies (whether taxes, assessments,
insurance premiums, or, in the case of leased properties or assets, rents or
other amounts payable under such leases) due to third Persons, or fails to
make any deposits or furnish any required proof of payment or deposit, all as
required under the terms of this Agreement, then, Lender, in its sole
discretion and without prior notice to Borrower, may do any or all of the
following: (a) make payment of the same or any part thereof, (b) set up such
reserves in Borrower's Loan Account as Lender deems necessary to protect
Lender from the exposure created by such failure, or (c) in the case of the
failure to comply with Section 6.8 hereof, obtain and maintain insurance
policies of the type described in Section 6.8 and take any action with
respect to such policies as Lender deems prudent. Any such amounts paid by
Lender shall constitute Lender Expenses and any such payments shall not
constitute an agreement by Lender to make similar payments in the future or a
waiver by Lender of any Event of Default under this Agreement. Lender need
not inquire as to, or contest the validity of, any such expense, tax, or Lien
and the receipt of the usual official notice for the payment thereof shall be
conclusive evidence that the same was validly due and owing.

                                       -62-

<PAGE>

11.      WAIVERS; INDEMNIFICATION

         11.1     DEMAND; PROTEST. Borrower waives demand, protest, notice of
protest, notice of default or dishonor, notice of payment and nonpayment,
nonpayment at maturity, release, compromise, settlement, extension, or
renewal of documents, instruments, chattel paper, and guarantees at any time
held by Lender on which Borrower may in any way be liable.

         11.2     LENDER'S LIABILITY FOR COLLATERAL. Borrower hereby agrees
that: (a) so long as Lender complies with its obligations, if any, under the
Code, Lender shall not in any way or manner be liable or responsible for: (i)
the safekeeping of the Collateral, (ii) any loss or damage thereto occurring
or arising in any manner or fashion from any cause, (iii) any diminution in
the value thereof, or (iv) any act or default of any carrier, warehouseman,
bailee, forwarding agency, or other Person, and (b) all risk of loss, damage,
or destruction of the Collateral shall be borne by Borrower.

         11.3     INDEMNIFICATION. Borrower shall pay, indemnify, defend, and
hold the Lender-Related Persons, each Participant, and each of their
respective officers, directors, employees, agents, and attorneys-in-fact
(each, an "Indemnified Person") harmless (to the fullest extent permitted by
law) from and against any and all claims, demands, suits, actions,
investigations, proceedings, and damages, and all reasonable attorneys fees
and disbursements and other costs and expenses actually incurred in
connection therewith (as and when they are incurred and irrespective of
whether suit is brought), at any time asserted against, imposed upon, or
incurred by any of them (a) in connection with or as a result of or related
to the execution, delivery, enforcement, performance, or administration of
this Agreement, any of the other Loan Documents, or the transactions
contemplated hereby or thereby, and (b) with respect to any investigation,
litigation, or proceeding related to this Agreement, any other Loan Document,
or the use of the proceeds of the credit provided hereunder (irrespective of
whether any Indemnified Person is a party thereto), or any act, omission,
event, or circumstance in any manner related thereto (all the foregoing,
collectively, the "Indemnified Liabilities"). The foregoing to the contrary
notwithstanding, Borrower shall have no obligation to any Indemnified Person
under this Section 11.3 with respect to any Indemnified Liability that a
court of competent jurisdiction finally determines to have resulted from the
gross negligence or willful misconduct of such Indemnified Person. This
provision shall survive the termination of this Agreement and the repayment
of the Obligations. If any Indemnified Person makes any payment to any other
Indemnified Person with respect to an Indemnified Liability as to which
Borrower was required to indemnify the Indemnified Person receiving such
payment, the Indemnified Person making such payment is entitled to be
indemnified and reimbursed by Borrower with respect thereto. WITHOUT
LIMITATION, THE FOREGOING INDEMNITY SHALL APPLY TO EACH INDEMNIFIED PERSON
WITH RESPECT TO INDEMNIFIED LIABILITIES WHICH IN WHOLE OR IN PART ARE CAUSED
BY OR ARISE OUT OF ANY NEGLIGENT ACT OR OMISSION OF SUCH INDEMNIFIED PERSON
OR OF ANY OTHER PERSON.

                                      -63-
<PAGE>

12.      NOTICES

         Unless otherwise provided in this Agreement, all notices or demands
by Borrower or Lender to the other relating to this Agreement or any other
Loan Document shall be in writing and (except for financial statements and
other informational documents which may be sent by first-class mail, postage
prepaid) shall be personally delivered or sent by registered or certified
mail (postage prepaid, return receipt requested), overnight courier,
electronic mail (at such email addresses as Borrower or Lender, as
applicable, may designate to each other in accordance herewith), or
telefacsimile to Borrower or Lender, as the case may be, at its address set
forth below:

          If to Borrower:   QAD Inc.
                            6450 Via  Real
                            Carpinteria, California 93012
                            Attn.: Daniel Lender, Vice President and Treasurer
                            Fax No. (805) 566-4479

          with copies to:   Orrick, Herrington & Sutcliffe, LLP
                            777 Figueroa Street, 32nd Floor
                            Los Angeles, California  90017
                            Attn.:  Gary D. Samson, Esq.
                            Fax No. (213) 612-2499

          If to Lender:     FOOTHILL CAPITAL CORPORATION
                            2450 Colorado Avenue
                            Suite 3000 West
                            Santa Monica, California  90404
                            Attn.: Business Finance Division Manager
                            Fax No. (310) 478-9788

          with copies to:   Jeffer, Mangels, Butler & Marmaro LLP
                            2121 Avenue of the Stars
                            10th Floor
                            Los Angeles, California  90067
                            Attn.:  Joel J. Berman, Esq.
                            Fax No. (310) 203-5067

         Lender and Borrower may change the address at which they are
to receive notices hereunder, by notice in writing in the foregoing manner given
to the other party. All notices or demands sent in accordance with this Section
12, other than notices by Lender in connection with enforcement rights against
the Collateral under the provisions of the Code, shall be deemed received on the
earlier of the date of actual receipt or 3 Business Days after the deposit
thereof in the mail. Borrower acknowledges and agrees that notices sent by
Lender in connection with the exercise of enforcement rights against Collateral
under the provisions of the Code shall be

                                      -64-

<PAGE>

deemed sent when deposited in the mail or personally delivered, or, where
permitted by law, transmitted by telefacsimile or any other method set forth
above.

13.      CHOICE OF LAW AND VENUE; JURY TRIAL WAIVER

                  (a)       THE VALIDITY OF THIS AGREEMENT AND THE OTHER LOAN
DOCUMENTS (UNLESS EXPRESSLY PROVIDED TO THE CONTRARY IN ANOTHER LOAN DOCUMENT
IN RESPECT OF SUCH OTHER LOAN DOCUMENT), THE CONSTRUCTION, INTERPRETATION,
AND ENFORCEMENT HEREOF AND THEREOF, AND THE RIGHTS OF THE PARTIES HERETO AND
THERETO WITH RESPECT TO ALL MATTERS ARISING HEREUNDER OR THEREUNDER OR
RELATED HERETO OR THERETO SHALL BE DETERMINED UNDER, GOVERNED BY, AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA.

                  (b)       THE PARTIES AGREE THAT ALL ACTIONS OR PROCEEDINGS
ARISING IN CONNECTION WITH THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS SHALL
BE TRIED AND LITIGATED ONLY IN THE STATE AND FEDERAL COURTS LOCATED IN THE
COUNTY OF LOS ANGELES, STATE OF CALIFORNIA, PROVIDED, HOWEVER, THAT ANY SUIT
SEEKING ENFORCEMENT AGAINST ANY COLLATERAL OR OTHER PROPERTY MAY BE BROUGHT,
AT LENDER'S OPTION, IN THE COURTS OF ANY JURISDICTION WHERE LENDER ELECTS TO
BRING SUCH ACTION OR WHERE SUCH COLLATERAL OR OTHER PROPERTY MAY BE FOUND.
BORROWER AND LENDER WAIVE, TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, ANY
RIGHT EACH MAY HAVE TO ASSERT THE DOCTRINE OF FORUM NON CONVENIENS OR TO
OBJECT TO VENUE TO THE EXTENT ANY PROCEEDING IS BROUGHT IN ACCORDANCE WITH
THIS SECTION 13(b).

                  (c)       BORROWER AND LENDER HEREBY WAIVE THEIR RESPECTIVE
RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION BASED UPON OR ARISING
OUT OF ANY OF THE LOAN DOCUMENTS OR ANY OF THE TRANSACTIONS CONTEMPLATED
THEREIN, INCLUDING CONTRACT CLAIMS, TORT CLAIMS, BREACH OF DUTY CLAIMS, AND
ALL OTHER COMMON LAW OR STATUTORY CLAIMS. BORROWER AND LENDER REPRESENT THAT
EACH HAS REVIEWED THIS WAIVER AND EACH KNOWINGLY AND VOLUNTARILY WAIVES ITS
JURY TRIAL RIGHTS FOLLOWING CONSULTATION WITH LEGAL COUNSEL. IN THE EVENT OF
LITIGATION, A COPY OF THIS AGREEMENT MAY BE FILED AS A WRITTEN CONSENT TO A
TRIAL BY THE COURT.

14.      ASSIGNMENTS AND PARTICIPATIONS; SUCCESSORS

         14.1     ASSIGNMENTS AND PARTICIPATIONS.

                                      -65-

<PAGE>

                  (a)       Lender may assign and delegate to one or more
assignees (each an "Assignee") all, or any ratable part of all, of the
Obligations and the other rights and obligations of Lender hereunder and
under the other Loan Documents; provided, however, that Borrower may continue
to deal solely and directly with Lender in connection with the interest so
assigned to an Assignee until (i) written notice of such assignment, together
with payment instructions, addresses, and related information with respect to
the Assignee, have been given to Borrower by Lender and the Assignee, and
(ii) Lender and its Assignee have delivered to Borrower an appropriate
assignment and acceptance agreement.

                  (b)       From and after the date that Lender provides
Borrower with such written notice and executed assignment and acceptance
agreement, (i) the Assignee thereunder shall be a party hereto and, to the
extent that rights and obligations hereunder have been assigned to it
pursuant to such assignment and acceptance agreement, shall have the assigned
and delegated rights and obligations of Lender under the Loan Documents, and
(ii) Lender shall, to the extent that rights and obligations hereunder and
under the other Loan Documents have been assigned and delegated by it
pursuant to such assignment and acceptance agreement, relinquish its rights
(except with respect to Section 11.3 hereof) and be released from its
obligations under this Agreement (and in the case of an assignment and
acceptance covering all or the remaining portion of Lender's rights and
obligations under this Agreement and the other Loan Documents, Lender shall
cease to be a party hereto and thereto), and such assignment shall affect a
novation between Borrower and the Assignee.

                  (c)       Immediately upon Borrower's receipt of such fully
executed assignment and acceptance agreement, this Agreement shall be deemed
to be amended to the extent, but only to the extent, necessary to reflect the
addition of the Assignee and the resulting adjustment of the rights and
duties of Lender arising therefrom.

                  (d)       Lender may at any time sell to one or more
commercial banks, financial institutions, or other Persons not Affiliates of
such Lender (a "Participant") participating interests in the Obligations and
the other rights and interests of Lender hereunder and under the other Loan
Documents; provided, however, that (i) Lender shall remain the "Lender" for
all purposes of this Agreement and the other Loan Documents and the
Participant receiving the participating interest in the Obligations and the
other rights and interests of Lender shall not constitute a "Lender"
hereunder or under the other Loan Documents and Lender's obligations under
this Agreement shall remain unchanged, (ii) Lender shall remain solely
responsible for the performance of such obligations, (iii) Borrower and
Lender shall continue to deal solely and directly with each other in
connection with Lender's rights and obligations under this Agreement and the
other Loan Documents, (iv) Lender shall not transfer or grant any
participating interest under which the Participant has the right to approve
any amendment to, or any consent or waiver with respect to, this Agreement or
any other Loan Document, except to the extent such amendment to, or consent
or waiver with respect to this Agreement or of any other Loan Document would
(A) extend the final maturity date of the Obligations hereunder in which such
Participant is participating, (B) reduce the interest rate applicable to the
Obligations hereunder

                                      -66-

<PAGE>

in which such Participant is participating, (C) release all or a material
portion of the Collateral or guaranties (except to the extent expressly
provided herein or in any of the Loan Documents) supporting the Obligations
hereunder in which such Participant is participating, (D) postpone the
payment of, or reduce the amount of, the interest or fees payable to such
Participant through Lender, or (E) change the amount or due dates of
scheduled principal repayments or prepayments or premiums, and (v) all
amounts payable by Borrower hereunder shall be determined as if Lender had
not sold such participation, except that, if amounts outstanding under this
Agreement are due and unpaid, or shall have been declared or shall have
become due and payable upon the occurrence of an Event of Default, each
Participant shall be deemed to have the right of set-off in respect of its
participating interest in amounts owing under this Agreement to the same
extent as if the amount of its participating interest were owing directly to
it as Lender under this Agreement. The rights of any Participant only shall
be derivative through Lender and no Participant shall have any rights under
this Agreement or the other Loan Documents or any direct rights as to
Borrower, the Collections, the Collateral, or otherwise in respect of the
Obligations. No Participant shall have the right to participate directly in
the making of decisions by Lender.

                  (e)       Subject to Section 16.10 and pursuant to a
written confidentiality agreement, the form and substance of which are
mutually acceptable to Lender and Borrower (and Borrower acknowledges that
the form of confidentiality agreement delivered to Lender pursuant to Section
3.1(s) is acceptable to Borrower), in connection with any such assignment or
participation or proposed assignment or participation, Lender may disclose
all documents and information which it now or hereafter may have relating to
Borrower or Borrower's business.

                  (f)       Any other provision in this Agreement
notwithstanding, Lender may at any time create a security interest in, or
pledge, all or any portion of its rights under and interest in this Agreement
in favor of any Federal Reserve Bank in accordance with Regulation A of the
Federal Reserve Bank or U.S. Treasury Regulation 31 CFR Section 203.14, and
such Federal Reserve Bank may enforce such pledge or security interest in any
manner permitted under applicable law.

         14.2 SUCCESSORS. This Agreement shall bind and inure to the benefit
of the respective successors and assigns of each of the parties; provided,
however, that Borrower may not assign this Agreement or any rights or duties
hereunder without Lender's prior written consent and any prohibited
assignment shall be absolutely void AB INITIO. No consent to assignment by
Lender shall release Borrower from its Obligations. Lender may assign this
Agreement and the other Loan Documents and its rights and duties hereunder
and thereunder pursuant to Section 14.1 and, except as expressly required
pursuant to Section 14.1 and subject to the requirements for disclosure of
documents and information set forth in Section 14.1(e), no consent or
approval by Borrower is required in connection with any such assignment.

15.      AMENDMENTS; WAIVERS

         15.1 AMENDMENTS AND WAIVERS. No amendment or waiver of any provision
of this Agreement or any other Loan Document, and no consent with respect to
any departure by

                                      -67-
<PAGE>

Borrower therefrom, shall be effective unless the same shall be in writing
and signed by Lender and Borrower and then any such waiver or consent shall
be effective only in the specific instance and for the specific purpose for
which given.

         15.2 NO WAIVERS; CUMULATIVE REMEDIES. No failure by Lender to
exercise any right, remedy, or option under this Agreement or any other Loan
Document, or delay by Lender in exercising the same, will operate as a waiver
thereof. No waiver by Lender will be effective unless it is in writing, and
then only to the extent specifically stated. No waiver by Lender on any
occasion shall affect or diminish Lender's rights thereafter to require
strict performance by Borrower of any provision of this Agreement. Lender's
rights under this Agreement and the other Loan Documents will be cumulative
and not exclusive of any other right or remedy that Lender may have.

16.      GENERAL PROVISIONS

         16.1     EFFECTIVENESS.  This Agreement shall be binding and deemed
effective when executed by Borrower and Lender.

         16.2     SECTION HEADINGS. Headings and numbers have been set forth
herein for convenience only. Unless the contrary is compelled by the context,
everything contained in each Section applies equally to this entire Agreement.

         16.3     INTERPRETATION. Neither this Agreement nor any uncertainty
or ambiguity herein shall be construed against Lender or Borrower, whether
under any rule of construction or otherwise. On the contrary, this Agreement
has been reviewed by all parties and shall be construed and interpreted
according to the ordinary meaning of the words used so as to accomplish
fairly the purposes and intentions of all parties hereto.

         16.4     SEVERABILITY OF PROVISIONS. Each provision of this
Agreement shall be severable from every other provision of this Agreement for
the purpose of determining the legal enforceability of any specific provision.

         16.5     WITHHOLDING TAXES. All payments made by Borrower hereunder
or under any note will be made without setoff, counterclaim, or other
defense, except as required by applicable law other than for Taxes (as
defined below). All such payments will be made free and clear of, and without
deduction or withholding for, any present or future taxes, levies, imposts,
duties, fees, assessments or other charges of whatever nature now or
hereafter imposed by any jurisdiction (other than the United States) or by
any political subdivision or taxing authority thereof or therein (other than
of the United States) with respect to such payments (but excluding, any tax
imposed by any jurisdiction or by any political subdivision or taxing
authority thereof or therein (i) measured by or based on the net income or
net profits of Lender, or (ii) to the extent that such tax results from a
change in the circumstances of Lender, including a change in the residence,
place of organization, or principal place of business of Lender, or a change
in the branch or lending office of Lender participating in the transactions
set forth herein) and all

                                      -68-

<PAGE>

interest, penalties or similar liabilities with respect thereto (all such
non-excluded taxes, levies, imposts, duties, fees, assessments or other
charges being referred to collectively as "Taxes"). If any Taxes are so
levied or imposed, Borrower agrees to pay the full amount of such Taxes, and
such additional amounts as may be necessary so that every payment of all
amounts due under this Agreement or under any note, including any amount paid
pursuant to this Section 16.5 after withholding or deduction for or on
account of any Taxes, will not be less than the amount provided for herein;
provided, however, that Borrower shall not be required to increase any such
amounts payable to Lender if the increase in such amount payable results from
Lender's own willful misconduct or gross negligence. Borrower will furnish to
Lender as promptly as possible after the date the payment of any Taxes is due
pursuant to applicable law certified copies of tax receipts evidencing such
payment by Borrower.

         16.6     AMENDMENTS IN WRITING.  This Agreement only can be amended
by a writing signed by Lender and Borrower.

         16.7     COUNTERPARTS; TELEFACSIMILE EXECUTION. This Agreement may
be executed in any number of counterparts and by different parties on
separate counterparts, each of which, when executed and delivered, shall be
deemed to be an original, and all of which, when taken together, shall
constitute but one and the same Agreement. Delivery of an executed
counterpart of this Agreement by telefacsimile shall be equally as effective
as delivery of an original executed counterpart of this Agreement. Any party
delivering an executed counterpart of this Agreement by telefacsimile also
shall deliver an original executed counterpart of this Agreement but the
failure to deliver an original executed counterpart shall not affect the
validity, enforceability, and binding effect of this Agreement. The foregoing
shall apply to each other Loan Document MUTATIS MUTANDIS.

         16.8     REVIVAL AND REINSTATEMENT OF OBLIGATIONS. If the incurrence
or payment of the Obligations by Borrower or the transfer to Lender of any
property should for any reason subsequently be declared to be void or
voidable under any state or federal law relating to creditors' rights,
including provisions of the Bankruptcy Code relating to fraudulent
conveyances, preferences, or other voidable or recoverable payments of money
or transfers of property (collectively, a "Voidable Transfer"), and if Lender
is required to repay or restore, in whole or in part, any such Voidable
Transfer, or elects to do so upon the reasonable advice of its counsel, then,
as to any such Voidable Transfer, or the amount thereof that Lender is
required or elects to repay or restore, and as to all reasonable costs,
expenses, and attorneys fees of Lender related thereto, the liability of
Borrower automatically shall be revived, reinstated, and restored and shall
exist as though such Voidable Transfer had never been made.

         16.9     INTEGRATION. This Agreement, together with the other Loan
Documents, reflects the entire understanding of the parties with respect to
the transactions contemplated hereby and shall not be contradicted or
qualified by any other agreement, oral or written, before the date hereof.

                                      -69-

<PAGE>

         16.10    CONFIDENTIALITY. In handling any confidential information
so designated in writing as such by Borrower, Lender will use good faith
efforts to exercise substantially the same degree of care that it exercises
for its own proprietary information, but disclosure of information may be
made: (i) to Lender's Subsidiaries or Affiliates in connection with their
present or prospective business relations with Borrower; (ii) to prospective
or actual transferees or purchasers of any interest in the Obligations; (iii)
as required by law, regulation, subpoena, or other order; (iv) as required in
connection with Lender's examination or audit; and (v) as Lender considers
appropriate in exercising rights and remedies under this Agreement.
Confidential information does not include information that either: (a) is in
the public domain or in Lender's possession when disclosed to Lender, or
becomes part of the public domain after disclosure to Lender; or (b) is
disclosed to Lender by a third party, if Lender does not know that the third
party is prohibited from disclosing the information.

                         [Signature page to follow.]

                                      -70-

<PAGE>
                  IN WITNESS WHEREOF, the parties hereto have caused this
Agreement to be executed and delivered as of the date first above written.

                                        QAD INC.,
                                        a Delaware corporation

                                        By:
                                               ------------------------------
                                        Title:
                                               ------------------------------

                                        FOOTHILL CAPITAL CORPORATION,
                                        a California corporation

                                        By:
                                               ------------------------------
                                        Title:
                                               ------------------------------

                                     -71-

<PAGE>

                          EXHIBITS AND SCHEDULES

<TABLE>
<S>                  <C>
Exhibit B-1          Form of Borrowing Base Certificate
Exhibit C-1          Form of Compliance Certificate
Exhibit L-1          Form of LIBOR Notice
Schedule P-1         Permitted Liens
Schedule R-1         Real Property Collateral
Schedule 2.7(a)      Cash Management Banks
Schedule 3.2         Specified Subsidiaries
Schedule 5.5         Locations of Inventory and Equipment
Schedule 5.7         Chief Executive Office; FEIN
Schedule 5.8(b)      Capitalization of Borrower
Schedule 5.8(c)      Capitalization of Borrower's Subsidiaries
Schedule 5.10        Litigation
Schedule 5.13        Employee Benefits
Schedule 5.14        Environmental Matters
Schedule 5.16        Intellectual Property
Schedule 5.18        Demand Deposit Accounts
Schedule 5.20        Permitted Indebtedness
Schedule 7.6         Guarantees
Schedule 7.11        Distributions
</TABLE><PAGE>

                                                                    Exhibit 4.6

                           RESTRICTED STOCK AGREEMENT

     AGREEMENT made this 29th day of September, 2000, between AFFYMETRIX, INC.,
a Delaware corporation (the "Company"), CYRUS HARMON (the "Employee") and HARMON
FAMILY INVESTORS, LLC ("HFI LLC").

     For valuable consideration, receipt of which is acknowledged, the parties
hereto agree as follows:

     1.   EXCHANGE OF SHARES. In connection with the merger of Neomorphic, Inc.
(the "Seller") with and into a wholly owned subsidiary of the Company (the
"Merger") pursuant to that certain Agreement and Plan of merger dated as of
September 29, 2000 (the "Merger Agreement"), the Employee and HFI LLC will be
issued shares of common stock, par value $.01 per share, of the Company (the
"Common Stock") in exchange for all of his/its shares of capital stock of the
Seller in accordance with the terms of such agreement. Subject to the
consummation of the Merger, each of the Employee and HFI LLC has agreed that
two-thirds of the total number of shares of Common Stock received by the
Employee and HFI LLC in the Merger, including as a result of any adjustment to
the Common Conversion Ratio (as defined in the Merger Agreement) pursuant to
Section 1.5(d) of the Merger Agreement (such total number of shares, the
"Shares"), shall be subject to the purchase option set forth in Section 2 of
this Agreement and the restrictions on transfer set forth in Section 4 of this
Agreement (the shares subject to such restrictions, hereinafter referred to as
the "Restricted Shares").

     2.   PURCHASE OPTION.

     (a)  In the event that the Employee ceases to be employed by the Company as
a result of having been terminated by the Company for Cause (as defined below)
or if the Employee terminates his employment for any reason other than Good
Reason (as defined below), prior to the second anniversary of the date hereof,
the Company shall have the right and option (the "Purchase Option") to purchase
from each of the Employee and HFI LLC, for a sum (the "Option Price") of $0.10
per share divided by the Common Conversion Ratio (assuming that such ratio is
adjusted even if the Company exercised the Cash Option (as defined in the Merger
Agreement)), some or all of the Unvested Shares (as defined below). For the
purposes of this Agreement, the term "Cause" means: (1) the Employee's repeated
failure, after written notice thereof (describing in reasonable detail such
failure) and a 30-day period following the notice to cure such failure, to
perform his assigned duties and responsibilities as an employee of the Company
other than due to death or disability; (2) commission by the Employee of an
action which constitutes intentional misconduct or a knowing violation of law if
such action in either event results either in an improper substantial personal
benefit or a material injury to the Company; (3) the Employee's deliberate
disregard of material rules, regulations, instructions, personnel practices and
policies of the Company (as amended from time to time in the Company's sole
discretion) which results in material loss, damage or injury to the Company; (4)
the Employee's material breach of the

<PAGE>

non-disclosure, non-solicitation and assignment provisions contained in this
Agreement or in any other agreement to which the Company and the Employee are
parties; or (5) the Employee's conviction of, or plea of guilty or nolo
contendre to, any crime which constitutes a felony in the jurisdiction involved.
For the purposes of this Agreement, the term "Good Reason" means: (a) layoff or
involuntary termination of the Employee's employment, except in connection with
the termination of Employee's employment for Cause; (b) a material reduction by
the Company in the Employee's base salary or bonus eligibility, other than in
the case of reductions in salary or bonus eligibility with respect to similarly
situated employees of the Company generally; (c) mutual written agreement of the
Employee and the Board of Directors of the Company that Good Reason exists; (d)
the Employee being required by the Company to relocate to an office that is more
than 50 miles from Berkeley, California (other than the Company's offices
located in Santa Clara, California) without the consent of the Employee; (e) any
material breach by the Company or any successor thereto of any agreement to
which the Employee and the Company are parties, which breach is not cured within
thirty (30) days after written notice thereof; or (f) a material diminution in
the scope of the Employee's responsibilities or a change in the Employee's title
that is materially inconsistent with the Employee's responsibilities, in either
case without the consent of the employee.

     "Unvested Shares" means Shares that are not "Vested Shares." As of the
Effective Time (as defined in the Merger Agreement) and until the first
anniversary of the Effective Time (the "First Anniversary Date"), one-third of
the Shares shall be Vested Shares and two-thirds of the Shares shall be Unvested
Shares; from and after the First Anniversary Date and until the second
anniversary of the Effective Time (the "Second Anniversary Date"), two-thirds of
the Shares shall be Vested Shares and one-third of the Shares shall be Unvested
Shares; and from and after the Second Anniversary Date, all of the Shares shall
be Vested Shares and no Shares shall be Unvested Shares.

     (b)  In the event that the Employee's employment with the Company is
terminated by reason of death or disability or by the Company without Cause or
if the Employee terminates his/her employment for Good Reason, the Purchase
Option shall terminate and be of no further effect, the Company shall have no
right to purchase any of the Restricted Shares and any other restrictions or
conditions on the Restricted Shares pursuant to the Agreement shall be deemed
waived. For the purpose of this Agreement, "disability" shall refer to a
situation in which the Employee is totally disabled from performing his duties
for the Company during a period of six (6) consecutive months. If any question
shall arise as to whether during any period the Employee has suffered
disability, the Employee may, and at the request of the Company will, submit to
the Company a certification in reasonable detail by a physician selected by the
Employee or his guardian to whom the Company has no reasonable objection as to
whether the Employee was so disabled and such certification shall for the
purposes of this Agreement be conclusive of the issue. If such question shall
arise and the Employee shall fail to submit such certification, the Company's
determination of such issue shall be binding on the Employee.

     (c)  For purposes of this Agreement, employment with the Company shall
include

                                                                     2
<PAGE>

employment with a parent, subsidiary or other affiliate of the Company.

     (d)  Notwithstanding anything herein to the contrary, the Board of
Directors of the Company (or a duly constituted committee thereof) shall retain
the ability to accelerate the vesting schedule specified in this Section 2 at
any time in its discretion.

     3.   EXERCISE OF PURCHASE OPTION AND CLOSING.

     (a)  The Company may exercise the Purchase Option by delivering or mailing
to the Employee (or his/her estate), within 30 days after the termination of the
employment of the Employee with the Company, a written notice of exercise of the
Purchase Option. Such notice shall specify the number of Restricted Shares to be
purchased. If and to the extent the Purchase Option is not so exercised by the
giving of such a notice within such 30 day period, the Purchase Option shall
automatically expire and terminate effective upon the expiration of such 30 day
period.

     (b)  Within 10 days after delivery to the Employee of the Company's notice
of the exercise of the Purchase Option pursuant to subsection (a) above, the
Employee (or his or her estate) and HFI LLC shall, pursuant to the provisions of
the Joint Escrow Instructions referred to in Section 6, tender to the Company at
its principal offices the certificate or certificates representing the Shares
which the Company has elected to purchase in accordance with the terms of this
Agreement, duly endorsed in blank or with duly endorsed stock powers attached
thereto, all in form suitable for the transfer of such Restricted Shares to the
Company. Upon receipt of such certificate or certificates, the Company shall pay
to the Employee and to HFI LLC their respective aggregate Option Prices for such
Restricted Shares.

     (c)  After the time at which any Shares are required to be delivered to the
Company for transfer to the Company pursuant to subsection (b) above, the
Company shall not pay any dividend to the Employee or to HFI LLC on account of
such Restricted Shares or permit the Employee or to HFI LLC exercise any of the
privileges or rights of a stockholder with respect to such Restricted Shares,
but shall, in so far as permitted by law, treat the Company as the owner of such
Restricted Shares. It being understood that, prior to the time at which any
Restricted Shares are required to be delivered to the Company for transfer to
the Company pursuant to subsection (b) above, the Company shall pay any and all
dividends or other distributions currently to the Employee and HFI LLC.

     (d)  The Option Price may be payable, at the option of the Company, in
cancellation of all or a portion of any outstanding indebtedness of the Employee
or HFI LLC to the Company or in cash (by check) or both.

     (e)  The Company shall not purchase any fraction of a Restricted Share upon
exercise of the Purchase Option, and any fraction of a Restricted Share
resulting from a computation made pursuant to Section 2 of this Agreement shall
be rounded to the nearest whole Restricted

                                                                     3
<PAGE>

Share (with any one-half Restricted Share being rounded upward).

     4.   RESTRICTIONS ON TRANSFER.

     (a)  Neither the Employee nor HFI LLC shall sell, assign, transfer, pledge,
hypothecate or otherwise dispose of, by operation of law or otherwise, other
than by will or the laws of descent and distribution (collectively "transfer")
any Unvested Shares, or any interest therein, that are subject to the Purchase
Option, except that each of the Employee and HFI LLC may transfer such Shares to
or for the benefit of any spouse, child (natural or adopted) or grandchild, or
to a trust for their benefit, as applicable, PROVIDED that such Shares shall
remain subject to this Agreement (including without limitation the restrictions
on transfer set forth in this Section 4, and the Purchase Option) and such
permitted transferee shall, as a condition to such transfer, deliver to the
Company a written instrument confirming that such transferee shall be bound by
all of the terms and conditions of this Agreement.

     (b)  Notwithstanding anything in this Agreement to the contrary, the
parties hereto acknowledge and agree that each of the Employee and HFI LLC may,
at any time and without the prior consent of the Company, transfer any
Restricted Shares, or any interest therein, that are no longer subject to the
Purchase Option, subject to applicable law and any other agreements that the
Employee or HFI LLC may have with the Company.

     5.   ESCROW. Each of the Employee and HFI LLC shall, upon the execution of
this Agreement, execute Joint Escrow Instructions attached to this Agreement.
The Joint Escrow Instructions shall be delivered to State Street Bank and Trust
Company, as escrow agent thereunder. Each of the Employee and HFI LLC hereby
instructs the Company to deliver to such escrow agent, on behalf of the Employee
or HFI LLC, the certificate(s) evidencing the Restricted Shares subject to the
Purchase Option. Such materials shall be held by such escrow agent pursuant to
the terms of such Joint Escrow Instructions.

     6.   RESTRICTIVE LEGENDS. All certificates representing shares subject to
the Purchase Option shall have affixed thereto legends in substantially the
following form, in addition to any other legends that may be required under
federal or state securities laws:

     "The shares of stock represented by this certificate are subject to
     restrictions on transfer and an option to purchase set forth in a certain
     Restricted Stock Agreement between the corporation and the registered owner
     of these shares (or his or her predecessor in interest), and such Agreement
     is available for inspection without charge at the office for the Secretary
     of the corporation."

     7.   ADJUSTMENTS FOR STOCK SPLITS, STOCK DIVIDENDS, ETC.; MERGERS AND OTHER
SALE EVENTS.

     (a)  If from time to time there is any stock split, stock dividend, stock
distribution or

                                                                     4
<PAGE>

other reclassification of the Common Stock of the Company, any and all new,
substituted or additional securities to which the Employee and HFI LLC are
entitled by reason of his/its ownership of the Unvested Shares shall be
immediately subject to the Purchase Option, the restrictions on transfer and the
other provisions of this Agreement in the same manner and to the same extent as
the Unvested Shares, and the Option Price shall be appropriately adjusted.

     (b)  In the case of and subject to the consummation of (i) the dissolution
or liquidation of the Company, (ii) the sale of all or substantially all of the
assets of the Company on a consolidated basis to an unrelated person or entity,
(iii) a merger, reorganization or consolidation in which the holders of the
Company's outstanding voting power immediately prior to such transaction do not
own a majority of the outstanding voting power of the surviving or resulting
entity immediately upon completion of such transaction, (iv) the sale of all of
the capital stock of the Company to an unrelated person or entity, or (v) any
other transaction in which the holders of the Company's outstanding voting power
immediately prior to such transaction do not own at least a majority of the
outstanding voting power of the relevant entity after the transaction (in each
case, regardless of the form thereof, a "Sale Event"), all Unvested Shares as of
the effective date of the Sale Event shall automatically become vested as of
such date, the Purchase Option shall be deemed terminated and of no further
effect and any other restrictions or conditions on the Shares pursuant to this
Agreement shall be deemed waived.

     8.   SECTION 83(b) ELECTION. Each of the Employee and HFI LLC acknowledges
that he/it has been informed of the availability of making an election in
accordance with 83(b) of the Internal Revenue Code of 1986, as amended; that
such election must be filed with the Internal Revenue Service within 30 days of
the transfer of shares to the Employee or HFI LLC, as the case may be; and that
the Employee and HFI LLC, as applicable, is solely responsible for making such
election. The Company agrees to take all reasonable actions to assist the
Employee and HFI LLC in determining an appropriate valuation of the Restricted
Shares for purposes of filing such election, including without limitation
providing access to any information useful in determining such valuation.

     9.   NON-COMPETITION.

     (a)  Employee acknowledges and agrees that by virtue of his previous
ownership interest in the Seller, he (1) has extensive knowledge of and access
to confidential information of the Company, (2) has benefited and would continue
to benefit greatly from Company goodwill, and (3) has had responsibilities
relating to all aspects of the business operations of the Company including, but
not limited to, those typically associated with the positions of President and
Chief Executive Officer, in all of the territories and geographical areas
covered by the Company's business operations. Employee further recognizes that
the Company based its decision to acquire the Seller largely on Employee's
representation that he would not compete with Company as provided herein.

     (b)  Accordingly, Employee agrees that, during the term of his employment
with the

                                                                     5
<PAGE>

Company and for a period of one (1) year after the Effective Time of the Merger,
Employee shall not own, participate, engage, be employed by, contract with, or
have any interest in, directly or indirectly, the following companies and their
affiliates: PE Corp (Celera Genomics Group); Motorola, Inc.; Incyte Genomics,
Inc.; Hyseq, Inc.; Compugen Ltd; Rosetta Inparmatics, Inc.; Agilent
Technologies, Inc.; Corning, Inc.; Amersham Pharmacia Biotech; and DoubleTwist,
Inc.

     (c)  Employee acknowledges and agrees that his obligations not to compete
with the Company contained herein shall cover the activities of the Employee in
every part of the territories and geographical areas covered by the Company's
business operations.

     (d)  Each of the parties hereto acknowledges and agrees that the Employee's
obligations not to compete with the Company contained in this Section 9 shall be
construed as if each obligation is divided into separate and distinct
obligations in respect of the Company's business operations; each capacity in
which the Employee is prohibited from competing; each company and affiliate the
Employee is prohibited from owning, participating in, engaging with, being
employed by, contracting with, or having any interest in; and each part of the
territories and geographical areas covered by the Company's business operations.
Each such obligation shall constitute separate and several obligations distinct
from all other such obligations.

     (e)  Each of the parties hereto recognizes that the Employee's obligations
not to compete contained in this Section 9 are properly required for the
adequate protection of the Company's business operations and that in the event
any obligation or other provision contained herein shall be deemed illegal,
unenforceable, or unreasonable by a court or other tribunal of competent
jurisdiction with respect to any part of the obligation or provision, such
obligation or provision shall not be affected with respect to any other part of
the obligation or provision, and each of the parties hereto agrees and submits
to the reduction of the geographical area or list of companies and affiliates in
the provision or obligation as said court shall deem reasonable.

     (f)  Employee acknowledges and agrees that his obligations not to compete
with the Company contained herein constitute consideration not only under this
Agreement, but also for the Company's representations, warranties, covenants and
agreements set forth in the Confidential Information, Secrecy, and Invention
Agreement between the Employee and the Company.

     10.  NON-SOLICITATION. Employee recognizes and acknowledges that because of
his relationship with the Company it is essential for the protection of the
continuing business of the Company that Employee be restrained for a reasonable
period following the termination of Employee's employment with the Company from:
(1) soliciting or inducing any employee of the Company to leave the employ of
the Company; (2) hiring or attempting to hire any employee of the Company; or
(3) soliciting the trade of or trading with the customers of the Company for any
Competitive Business Purpose (as defined below). Accordingly, Employee agrees
that during the term of his employment with the Company, and for a period of one
(1) year following Employee's termination of employment with the Company, for
any reason whatsoever, Employee shall not, directly or indirectly, including,
but not limited to, whether on his own, with

                                                                     6
<PAGE>

another, or in the supervision of another:

     (a)  hire, solicit, aid in or encourage the hiring and/or solicitation of,
contract with for employment or consulting or for any other purpose which is
competitive to the Company's business operation(s), or aid in or encourage such
contracting, or induce or encourage to leave the employment of the Company, any
employee of the Company; or

     (b)  hire, solicit, aid in or encourage the hiring and/or solicitation of,
contract with for employment or consulting or for any other purpose which is
competitive to the Company's business operation(s), aid in or encourage such
contracting, or induce or encourage to hire or cause to be hired, any individual
who has left the employment of the Company within one (1) year prior to the
termination of the Employee's employment with the Company; or

     (c)  hire, solicit, aid in or encourage the solicitation of, contract with,
aid in or encourage the contracting with, or contact any person or entity which
is, or was, within three (3) years prior to Employee's termination of employment
with the Company, any customer or client of the Company for the purpose of
offering or selling a product or service competitive with any of the Company's
businesses (a "Competitive Business Purpose").

     11.  INJUNCTION. Employee agrees that it would be difficult to measure any
damages caused to the Company which might result from any breach by the Employee
of the promises set forth in Sections 9 and 10, and that in any event money
damages would be an inadequate remedy for any such breach. Accordingly the
Employee agrees that if the Employee breaches, or threatens to breach, any
portion of Sections 9 or 10 of this Agreement, the Company shall be entitled, in
addition to all other remedies that it may have, to an injunction or other
appropriate equitable relief to restrain any such breach without showing or
proving any actual damage to the Company.

     12.  OWNERSHIP OF PRIOR DEVELOPMENTS. If at any time or times during the
Employee's performance of services for the Seller prior to the date hereof, the
Employee (either alone or with others) made, conceived, discovered or reduced to
practice any invention, modification, discovery, design, development,
improvement, process, software program, work of authorship, documentation,
formula, data, technique, know-how, secret or intellectual property right
whatsoever or any interest therein (whether or not patentable or registrable
under copyright or similar statutes or subject to analogous protection) that (a)
relates to the business of the Seller or any customer of or supplier to the
Seller or any of the products or services being developed, manufactured or sold
by the Seller or which may be used in relation therewith, (b) results from tasks
assigned to the Employee by the Seller or (c) results from the use of premises
or personal property (whether tangible or intangible) owned, leased or
contracted for by the Seller (each, a "Prior Development"), the Employee hereby
acknowledges that he has conveyed and assigned such Prior Developments to the
Seller and the benefits thereof are the sole and absolute property of the Seller
and its assigns, and to the extent that the Employee has not so conveyed and
assigned such Prior Developments to the Seller, the Employee hereby conveys and
assigns such Prior Developments to the Seller and acknowledges that the benefits
thereof are the sole and

                                        7
<PAGE>

absolute property of the Seller and its assigns (subject to any rights that have
been granted by Seller to third parties, which rights are set forth on SCHEDULE
A attached hereto).

     13.  NO RIGHTS TO EMPLOYMENT. Nothing contained in this Agreement shall be
construed as giving the Employee any right to be retained, in any position, as
an employee of the Company.

     14.  SEVERABILITY. The invalidity or unenforceability of any provision of
this Agreement shall not affect the validity or enforceability of any other
provision of this Agreement, and each other provision of this Agreement shall be
severable and enforceable to the extent permitted by law.

     15.  WAIVER. Any provision for the benefit of the Company contained in this
Agreement may be waived, either generally or in any particular instance, by the
Board of Directors of the Company.

     16.  BINDING EFFECT. This Agreement shall be binding upon and inure to the
benefit of the Company, the Employee and HFI LLC and their respective heirs,
executors, administrators, legal representatives, successors and assigns,
subject to the restrictions on transfer set forth in Sections 4 and 5 of this
Agreement.

     17.  NOTICE. All notices required or permitted hereunder shall be in
writing and deemed effectively given upon personal delivery or five days after
deposit in the United States Post Office, by registered or certified mail,
postage fees prepaid, addressed to the other party hereto at the address shown
beneath his or its respective signature to this Agreement, or at such other
address or addresses as either party shall designate to the other by 10 days
advance written notice in accordance with this Section 17.

     18.  PRONOUNS. Whenever the context may require, any pronouns used in this
Agreement shall include the corresponding masculine, feminine or neuter forms,
and the singular from of nouns and pronouns shall include the plural, and vice
versa.

     19.  ENTIRE AGREEMENT. This Agreement and the Joint Escrow Instructions
attached hereto constitute the entire agreement between the parties, and
supersede all prior agreements and understandings, relating to the subject
matter of this Agreement.

     20.  AMENDMENT. This Agreement and the Joint Escrow Instructions attached
hereto may be amended or modified only by a written instrument executed by the
Company, the Employee and HFI LLC (and with respect to the Joint Escrow
Instructions only, with the consent of the Escrow Agent).

     21.  GOVERNING LAW. This Agreement shall be construed, interpreted and
enforced in accordance with the internal laws of the State of Delaware without
regard to any applicable

                                        8
<PAGE>

conflicts of laws.

     22.  EFFECTIVENESS. Except for Section 12, which shall be effective on the
date first set forth above and shall remain effective regardless of any
termination of the Merger Agreement, the provisions of this Agreement shall be
effective only from and after the Effective Time and shall be of no force and
effect if the Merger Agreement is terminated in accordance with its terms.

                                                                     9
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of
the day and year first above written.

                                      AFFYMETRIX, INC.

                                      By: /s/ Susan E. Siegel
                                          Name: Susan E. Siegel
                                          Title: President

                                      Address:  3380 Central Expressway
                                                Santa Clara, CA  95051

                                      /s/ Cyrus Harmon
                                      Cyrus Harmon

                                      Address:  1805 Virginia St.
                                                Berkeley, CA  94703

                                      HARMON FAMILY INVESTORS, LLC

                                      By: /s/ Amy Harmon
                                          /s/ Cyrus Harmon
                                          Name: Amy Harmon, Cyrus Harmon
                                          Title: Managers

                                      Address: c/o Cyrus Harmon
                                               1805 Virginia St.
                                               Berkeley, CA  94703

                                                                     10

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