Document:

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                                                                    EXHIBIT 10.2

                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Purpose
     -------

     The purpose of the Plan is to benefit the Company and its shareholders by
having the Company offer certain providers of service to the Company, such as
members of the Board of Directors, consultants, suppliers and contractors, a
favorable opportunity to acquire shares of Stock over a period of years, thereby
giving such parties a permanent stake in the growth and prosperity of the
Company, encouraging such parties to continue their service with the Company,
and motivating such parties to promote the best interests of the Company.

2.   Definitions
     -----------

     As used herein, the following definitions shall apply.

     (a) "Board" shall mean the Board of Directors of the Company, or a
committee appointed by the Board to perform all or some of the Board's duties
under this Plan.

     (b) "Code" shall mean the Internal Revenue Code of 1986, as amended.

     (c) "Company" shall mean Open Port Technology, Inc., an Illinois
corporation.

     (d) "Date of Grant" shall mean the day and year written in the Option
Agreement relating to such Option.

     (e) "Director" shall mean any duly elected and qualified member of the
Board.

     (f) "Disability" shall mean any medically determinable physical or mental
impairment that, in the opinion of the Board, based upon medical reports and
other evidence satisfactory to the Board, can reasonably be expected to prevent
an individual from performing substantially all of his customary duties for a
continuous period of not less than twelve (12) months.

     (g) "Exercise Price" shall mean the purchase price for shares of Stock
purchased pursuant to the exercise or partial exercise of an Option.

     (h) "Fair Market Value" shall mean, with respect to the valuation of any
shares of Stock, (i) if the Stock is publicly traded, the closing price of the
Stock on the trading day immediately preceding the business day during which the
shares of Stock are to be valued pursuant hereto, and (ii) if the Stock is not
publicly traded, the fair market value of the shares of Stock as reasonably
determined by the Board consistent with past practice.

     (i) "IPO" shall mean the closing of an initial public offering of the
common stock of the Company registered under the Securities Act.
<PAGE>

     (j) "Option" shall mean any right to purchase Stock which has been granted
by the Board pursuant to the Plan.

     (k) "Option Agreement" shall mean an agreement executed by an officer of
the Company and the Optionee evidencing the grant of an Option.

     (l) "Option Shares" shall mean the shares of Stock transferred pursuant to
the exercise of an Option.

     (m) "Optionee" shall mean any party who receives an Option pursuant to the
Plan.

     (n) "Plan" shall mean the Open Port Technology, Inc. 1995 Non-Employee
Stock Option Plan.

     (o) "Securities Act" shall mean the Securities Act of 1933, as amended.

     (p) "Stock" shall mean the no par value common stock of the Company.

3.   Shares Subject to the Plan
     --------------------------

     Except as provided in Section 4(a) hereof, the aggregate amount of Stock
for which Options may be granted shall not exceed 803,213 shares less (at the
time of the grant of any Option) all shares subject to any option granted under
the Open Port Technology, Inc. 1995 Incentive Stock Option Plan.

     Any shares subject to unexercised portions of Options which shall have
terminated, been canceled, or expired may again be made subject to Options.  In
addition, shares that have been repurchased by the Company may again be made
subject to Options.

4.   Adjustment
     ----------

     (a) The number of shares subject to the Plan and to Options shall be
adjusted as follows: (i) in the event that the number of shares of outstanding
Stock is changed by reason of a stock dividend, stock split, recapitalization or
combination of shares, the number of shares of Stock subject to the Plan and to
Options shall be proportionately adjusted; or (ii) in the event of any merger,
consolidation or reorganization of the Company with any other corporation or
corporations pursuant to which the holders of shares of Stock surrender shares
of Stock in exchange for other shares of stock or securities, there shall be
substituted for each share of Stock then subject to the Plan and to Options the
number and kind of shares of stock or other securities which the holders of
shares of Stock are entitled to receive for each share of Stock surrendered
pursuant to the transaction and the Exercise Price shall be proportionately
adjusted.

     (b) The number of shares subject to the Plan and Options shall not be
adjusted as a result of the issuance of shares of Stock by the Company (other
than an issuance described in

                                       2
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subsection (a) of this Section 4), it being understood that, upon such an
issuance of shares of Stock, holders of Options and holders of Option Shares
will have a corresponding dilution of their proportionate interests in the
Stock.

5.   Administration of the Plan
     --------------------------

     The following provisions shall govern the administration of the Plan:

     (a) The Plan shall be administered by the Board.

     (b) The Board is authorized (but only to the extent not contrary to the
express provisions of the Plan) to interpret the Plan, to prescribe, amend and
rescind rules and regulations relating to the Plan and to the Options, to
determine the form and content of Options (except to the extent the form and
content of the Options are specified herein), and to make such other
determinations and exercise such other powers and authority as may be necessary
or advisable for the administration of the Plan. Each Option granted shall be
evidenced by an Option Agreement in such form as may be determined by the Board.

     (c) A majority of the members of the Board eligible to act shall constitute
a quorum for purposes of acting with respect to the Plan, and the action of a
majority of the members present who are eligible to act at any meeting at which
a quorum is present shall be deemed the action of the Board.

     (d) All decisions, determinations and interpretations of the Board made in
good faith with respect to the Plan and Option Agreements shall be final and
conclusive on all persons affected thereby.

     (e) Neither the Board nor any member thereof shall be liable for any act,
omission, interpretation, construction or determination made in connection with
the Plan in good faith, and the members of the Board shall be entitled to
indemnification and reimbursement by the Company in respect of any claim, loss,
damage or expense (including counsel fees) arising therefrom to the full extent
permitted by law.

6.   Eligibility
     -----------

     The Board is authorized to select parties who have rendered or will be
rendering services to the Company, other than as an employee, to receive Options
depending on the availability of shares of Stock for which Options may be
granted pursuant to the terms of the Plan.  In the event Options are granted
pursuant to the Plan, the Board is authorized to select the particular
individuals or companies who will receive such Options and the number of shares
of Stock under each such Option.  In granting Options, the Board shall take into
consideration the contribution the party has made or may make to the success of
the Company and such other factors as the Board shall determine.  In no event
shall any party or his, her or its legal representatives, heirs, legatees,
distributees or successors have any right to participate in the Plan except to
such extent, if any, as the Board shall determine.

                                       3
<PAGE>

7.   Term of the Plan
     ----------------

     The Plan shall continue in effect until terminated pursuant to Section 20
hereof; or until there is no more stock as to which an Option may be granted and
no Options are outstanding; provided, however, that all Options must be granted
within 10 years from the effective date of the Plan.

8.   Restrictions on Transfers
     -------------------------

     An Option may not be transferred, assigned, pledged or hypothecated in any
way and will not be subject to execution, attachment or similar process, except
by will or under the laws of descent and distribution or pursuant to a domestic
relations order issued by a court of competent jurisdiction. The Option will
terminate immediately upon any attempted transfer, assignment, pledge or
hypothecation in violation of this Section 8, and any attempted transfer,
assignment, pledge or hypothecation of any Option Shares in violation of this
Section 8 will be void without further action by the Company and shall have no
effect.

9.   Restrictions on Voting
     ----------------------

     Until the occurrence of an IPO, Option Shares will be voted by the then
chief executive officer of the Company, pursuant to irrevocable proxies in the
form attached hereto as Exhibit B, executed by the Optionee upon the exercise of
an Option.

10.  Vesting of Options
     ------------------

     Options are exercisable only upon and after vesting.  Except as provided in
Section 11 hereof or except as otherwise may be specifically authorized by the
Board and provided in an Option Agreement, Options shall vest according to the
following schedule:

     (a)  as to one-third (1/3) of the Option Shares on the first anniversary
          of the Date of Grant;

     (b)  as to an additional one-third (1/3) of the Option Shares on the second
          anniversary of the Date of Grant; and

     (c)  as to the remaining one-third (1/3) of the Option Shares on the third
          anniversary of the Date of Grant.

     Unless otherwise provided in the Option Agreement, no Option or part
thereof shall vest after the date the Optionee ceases to provide services for
any reason, and any unvested portion of an Option theretofore held by such an
Optionee shall terminate as of that date.

11.  Special Vesting Provisions
     --------------------------

                                       4
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     In the event of the proposed dissolution or liquidation of the Company, the
Option will terminate immediately prior to the consummation of such proposed
action, unless otherwise provided by the Board.  The Board may, in the exercise
of its sole discretion in such instances, declare that any Option shall
terminate as of a date fixed by the Board and give each Optionee the right to
exercise his or her Option as to all or any part of the Optioned Stock,
including Shares as to which the Option would not otherwise be exercisable.  In
the event of a proposed sale of all or substantially all of the assets of the
Company, or the merger of the Company with or into another corporation, the
Board may provide for the Optionee to have the right to exercise the Option as
to all of the Option Stock, including Shares as to which the Option would not
otherwise be exercisable.  The Board shall notify the Optionee that the Option
shall be fully exercisable and the Option will terminate upon the consummation
of such sale or merger.

12.  When Options May Be Exercised
     -----------------------------

     (a) Except as provided in subsections (b) and (c) of this Section 12, a
vested Option or the vested portion of an Option, may be exercised by the
Optionee at any time before the tenth anniversary of its Date of Grant.

     (b) If all of the Stock is sold, as described in Section 11 hereof and the
Board has elected to exercise it rights therein, vested Options shall not be
exercisable after the closing of such sale. The Company shall promptly notify
all Optionees of any such impending sale. With respect to any Optionee that
desires to exercise the vested portion of his, her or its Option prior to such
sale, the Company may instead pay such Optionee the excess of the amount
received or to be received for the subject shares over the amount that would
have been received from such Optionee upon the exercise of the vested portion of
such Option.

     (c) In the event of termination of service by the Optionee, the vested
portion of the Optionee's outstanding Options shall be exercisable only to the
extent that they were exercisable on the date of such termination and shall
expire three (3) months after such termination or on their stated expiration
date, whichever occurs first.

13.  Exercise Price
     --------------

     The Exercise Price shall be $1.62 per share for Options granted on or
before the earlier of (i) the adoption by the Board of a resolution changing the
Exercise Price or (ii) an IPO. At all times, when established, the Exercise
Price shall be equal to or greater than the Fair Market Value.

14.  Exercise of Option
     ------------------

     During the Optionee's lifetime, Options shall be exercisable only by the
Optionee or his legal representative or guardian.  Options shall not be
exercisable by the spouse of any Optionee during such Optionee's lifetime,
unless such spouse is acting in his or her capacity as the legal representative
or guardian of the Optionee.  In the event of the Optionee's death, the Option
shall be exercisable by the person or entity (including the Optionee's estate)
that has obtained the Optionee's rights under the Option by will or under the
laws of descent and distribution.

                                       5
<PAGE>

     Options shall be exercised if at all, by submitting to the Company (a) a
Notice of Exercise in the form attached hereto as Exhibit A, (b) the Irrevocable
Proxy, duly executed, (c) any other written representations, covenants, and
undertakings that the Company may prescribe pursuant to any shareholders
agreements or to satisfy securities laws and regulations or other requirements,
and (d) a certified or bank cashier's check payable to the order of the Company
in an amount equal to the full purchase price of the shares to be purchased.

     Upon receipt of the Notice of Exercise (subject to Sections 15, 16, and 17
of this Agreement), the Company shall issue a new certificate or certificates to
the holder of the Option. The certificate or certificates for the shares as to
which the Option shall have been exercised shall be registered in the name of
the holder of the Option and shall be delivered to or upon the written order of
the holder of the Option. The shares shall bear a legend substantially in the
following form:

     "THE SHARES SUBJECT TO THIS CERTIFICATE ARE SUBJECT TO TRANSFER AND VOTING
     RESTRICTIONS SET FORTH IN THE OPEN PORT TECHNOLOGY, INC. 1995 NON-EMPLOYEE
     STOCK OPTION PLAN (THE "PLAN").  COPIES OF THE PLAN ARE ON FILE IN THE
     OFFICE OF THE SECRETARY OF THE CORPORATION.  BY ACCEPTING THE SHARES OF
     STOCK EVIDENCED BY THIS CERTIFICATE, THE HOLDER AGREES TO BE BOUND BY THE
     PLAN AS IT MAY BE AMENDED FROM TIME TO TIME."

15.  Securities Law Restrictions
     ---------------------------

     The Company shall not be obligated to issue any stock certificates
evidencing a transfer upon exercise of an Option, until, in the opinion of the
Company and its counsel, such transfer and issuance of stock certificates will
not involve any violation of applicable federal and state securities laws, the
rules and regulations promulgated thereunder, and the requirements of any stock
exchange upon which the Stock may then be listed. Acceptance of an Option by an
Optionee shall constitute the Optionee's agreement (binding on any person who
succeeds to the Optionee's rights and obligations under the Option Agreement by
reason of the Optionee's death) that, if the Stock is not publicly traded as of
the date the Option is exercised, any shares of Stock purchased upon the
exercise of the Option shall be acquired for the Optionee's own account and not
with a view to distribution and that each notice of the exercise of any portion
of the Option shall be accompanied by a written representation and covenant
signed by the Optionee, in such form as may be specified by the Company,
confirming such agreement and containing such other provisions as may be
prescribed by the Company. The Company may, at its election, release an Optionee
from the Optionee's agreement to take for the Optionee's own account and not
with a view to distribution of the shares of Stock purchased upon exercise of an
Option if, in the opinion of the Company, such covenant ceases to be necessary
for compliance with the applicable federal and state securities laws (including
the rules and regulations promulgated thereunder) and the requirements of any
stock exchange upon which the Stock may then be listed.

                                       6
<PAGE>

     If the shares purchased upon exercise of an Option are not covered by an
effective registration statement under the Securities Act, the Company may place
the following legend (or a legend which is substantially similar to the
following legend) upon, and issue appropriate stock transfer instructions with
respect to, the certificate or certificates representing the shares transferred
upon exercise of the Option:

     "THE SHARES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED UNDER
     THE SECURITIES ACT OF 1933, AS AMENDED (THE "SECURITIES ACT"), OR ANY
     APPLICABLE STATE SECURITIES LAWS (THE STATE LAWS"), AND SUCH SHARES MAY NOT
     BE TRANSFERRED UNLESS (A) A REGISTRATION STATEMENT UNDER THE SECURITIES ACT
     AND APPLICABLE STATE LAWS COVERING SUCH TRANSFER IS THEN IN EFFECT; OR (B)
     AN OPINION OF COUNSEL, SATISFACTORY TO THE CORPORATION, HAS BEEN FURNISHED
     STATING THAT SUCH TRANSFER IS EXEMPT FROM THE REGISTRATION REQUIREMENTS OF
     THE SECURITIES ACT AND APPLICABLE STATE LAWS."

16.  Listing or Registration of Stock
     --------------------------------

     Each Option is subject to the requirement that, if at any time the Board
shall determine, in its discretion, that the listing, registration or
qualification of the shares of Stock subject to the Option upon any securities
exchange or under any state or federal law, or the consent or approval of any
government regulatory body, is necessary or desirable as a condition of, or in
connection with, the granting or exercise of the Option or the issuance or
purchase of shares under the Option, the Option may not be exercised in whole or
in part until such listing, registration, qualification, consent or approval
shall have been effected or obtained free of any conditions not acceptable to
the Board. The Company shall be under no obligation to effect or obtain any such
listing, registration, qualification, consent or approval if the Board shall
determine, in its discretion, that such action would not be in the best
interests of the Company. The Company shall not be liable for damages due to a
delay in the delivery or issuance of any stock certificates for any reason
whatsoever, including, but not limited to, a delay caused by listing,
registration or qualification of the shares of Stock subject to an Option under
any securities exchange or under any federal or state law, or by the effecting
or obtaining of any consent or approval of any governmental body with respect to
the granting or exercise of the Option or the issue or purchase of shares under
the Option.

17.  Withholding of Taxes
     --------------------

     The Board may make such provisions and take such steps as it may deem
necessary or appropriate for the withholding of any taxes which the Company is
required by any law or regulation of any governmental authority, whether
federal, state or local, domestic or foreign, to withhold in connection with any
Option, including, but not limited to, the withholding of the issuance of all or
any portion of the shares of Stock subject to the Option until the holder of the
Option reimburses the Company for the amount required to be withheld with
respect to such taxes, canceling any portion of the issuance of the shares of
Stock subject to the Option in an amount sufficient to reimburse the Company for
such amount, deducting from the Optionee's compensation

                                       7
<PAGE>

an amount sufficient to reimburse the Company for such amount, or taking any
other action reasonably required to satisfy the withholding obligation of the
Company.

18.  Repurchase Option
     -----------------

     The Options and Option Shares are subject to the rights of the Company to
repurchase or acquire the Option Shares upon the occurrence of certain events,
including but not limited to: death or disability of the Optionee;; or a
transfer of the Option or Option Shares, voluntarily, involuntarily or by
operation of law. The terms of this repurchase option with respect to Option
Shares shall be set forth in the Option Agreement pertaining to such Options.

19.  Modification of Options
     -----------------------

     At any time and from time to time the Board may provide for the
modification, extension, or renewal of any outstanding Option, provided that no
such modification, extension or renewal shall impair the Option in any respect
without the consent of the holder of the Option.

20.  Amendment and Termination of the Plan
     -------------------------------------

     The Board may provide for the alteration, suspension or discontinuation of
the Plan.

21.  Shareholder Rights
     ------------------

     A holder of an Option shall have none of the rights of a shareholder with
respect to the shares of Stock subject to the Option until the transfer of such
shares to him or her has been duly recorded on the stock transfer books of the
Company upon the exercise of the Option.

                                       8
<PAGE>

22.  Effective Date
     --------------

     The foregoing Open Port Technology, Inc. 1995 Non-Employee Stock Option
Plan is hereby adopted by the Company as of October 19, 1995.

                                        Open Port Technology, Inc.

                                             /s/ Randy S. Storch
                                        By:  ------------------------------
                                        Randy S. Storch, President

                                       9
<PAGE>

                                   EXHIBIT A
                                      TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

                              NOTICE OF EXERCISE

               (to be executed only upon exercise of the Option)

     Reference is made to the Open Port Technology, Inc. 1995 Non-Employee Stock
Option Agreement, dated as of ___________________ _____, 1995 (the "Option
Agreement"), between Open Port Technology, Inc., an Illinois corporation (the
"Company"); _____________________________________ (the "Optionee"). Capitalized
terms used herein and not otherwise defined have the meanings assigned to such
terms in the Option Agreement.

     (a)  The Optionee hereby irrevocably exercises the option for and purchases
_______________ shares of Stock.

     (b)  The full purchase price for the shares of Stock being purchased
hereunder, calculated in accordance with the Option Agreement, is
$_______________, and the Optionee is delivering to the Company simultaneously
with the delivery of this Notice of Exercise a certified or bank cashier's check
payable to the order of the Company in such amount.

     (c)  The shares of Stock being purchased hereunder are being acquired for
the Optionee's own account and not with a view to distribution thereof in
violation of applicable Federal or state securities laws.

     (d)  The Optionee requests that certificates for the shares of Stock being
purchased hereunder be issued in the name of and delivered to the Optionee at
the following address:

                           _________________________
                           _________________________
                           _________________________
                           _________________________
<PAGE>

Dated as of ____________________      ______________________________
                                      (Signature)

                                      ______________________________
                                      (Name)

                                      ______________________________
                                      (Signature of Spouse)

                                      ______________________________
                                      (Name)
<PAGE>

                                   EXHIBIT B
                                      TO
                  OPEN PORT TECHNOLOGY, INC. (the "Company")
               1995 NON-EMPLOYEE STOCK OPTION PLAN (the "Plan")

                               IRREVOCABLE PROXY

     The undersigned hereby revokes any previous proxies and irrevocably
appoints Randy S. Storch (the "Proxyholder") and his successor, pursuant to the
Plan as the proxy of the undersigned to attend any and all meetings of the
shareholders of the Company, and any adjournments or postponements of such
meetings (collectively, a "Meeting"), to vote for and in the name, place and
stead of the undersigned at any Meeting all shares of common stock, no par value
per share (the "Stock"), owned by the undersigned on the date of this proxy and
any other shares of Stock hereafter acquired by the undersigned (collectively,
the "Proxy Shares"), to execute written consents to corporate action, and to
represent and otherwise act for the undersigned on any and all matters with the
same force and effect as if the undersigned were personally present at such
meeting or were executing such consent.

     This proxy is coupled with an interest and is expressly made irrevocable
and will be effective until the earliest to occur of (i) the consummation of an
initial public offering by the Company that is registered under the Securities
Act of 1933, as amended or (ii) the expiration of ten (10) years from the
execution date hereof. The undersigned acknowledges that monetary damages would
be an inadequate remedy for a breach of the provisions of this proxy and that
(in addition to any other remedy available at law) the obligations of the
undersigned and the rights of the Proxyholder are specifically enforceable.

     The undersigned authorizes the Proxyholder to substitute any other person
or entity to act under this proxy, to revoke any such substitution, and to file
this proxy and any substitution or revocation of this proxy with the Secretary
of the Company.

Dated as of ____________________      ______________________________
                                      (Signature)

                                      ______________________________
                                      (Name)

                                      ______________________________
                                      (Signature of Spouse)

                                      ______________________________
                                      (Name)
<PAGE>

                             AMENDMENT NUMBER ONE
                                      TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan; as used herein, the term "Plan" shall refer to
the Plan as modified by this Amendment. The terms used herein which are defined
in the Plan shall have the meanings provided for in the Plan, unless otherwise
defined herein. Except as expressly modified hereby, all of the terms and
provisions of the Plan shall continue in full force and effect. A copy of this
Amendment shall be attached to and made a part of the Plan.

2.   Amendment to Section 2(p) of the Plan
    -------------------------------------

     Section 2(p) of the Plan is hereby amended so as to read in its entirety as
follows:

          (p)  "Stock" shall mean the common stock, par value $.001 per   share,
          of the Company.

3.   Effective Date
     --------------

     This Amendment to the Plan is hereby adopted by the Board as of the 30th
day of April, 1996.

                                                      Open Port Technology, Inc.
<PAGE>

                             AMENDMENT NUMBER TWO
                                      TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan, as amended by Amendment Number One to the Open
Port Technology, Inc. 1995 Incentive Stock Option Plan, dated as of April 30,
1996. As used herein, the term "Plan" shall refer to the Open Port Technology,
Inc 1995 Non-Employee Stock Option Plan, as modified by Amendment Number One and
by this Amendment Number Two. The terms used herein which are defined in the
Plan shall have the meanings provided for in the Plan, unless otherwise defined
herein. Except as expressly modified hereby, all of the terms and provisions of
the Plan shall continue in full force and effect. A copy of this Amendment
Number Two shall be attached to and made a part of the Plan.

2.   Amendment to Section 3 of the Plan
     ----------------------------------

     The first paragraph of Section 3 of the Plan is hereby amended so as to
read in its entirety as follows:

          Except as provided in Section 4(a) hereof, the aggregate amount of
     Stock for which Options may be granted shall not exceed 3,682,695 shares
     (based on the capitalization of the Company existing as of January 1, 1997)
     less (at the time of the grant of any Option) all shares subject to any
     option granted under the Open Port Technology, Inc. 1995 Incentive Stock
     Option Plan, as amended.

3.   Effective Date
     --------------

     This Amendment Number Two to the Plan is hereby adopted by the Board as of
February 6, 1997.

                                                      Open Port Technology, Inc.
<PAGE>

                            AMENDMENT NUMBER THREE
                                      TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan, as amended by Amendment Number One to the Open
Port Technology, Inc. 1995 Non-Employee Stock Option Plan, dated as of April 30,
1996 and Amendment Number Two to the Open Port Technology, Inc. 1995 Non-
Employee Stock Option Plan, dated as of February 6, 1997. As used herein, the
term "Plan" shall refer to the Open Port Technology, Inc. 1995 Non-Employee
Stock Option Plan, as modified by Amendment Number One, Amendment Number Two,
and this Amendment Number Three. The terms used herein which are defined in the
Plan shall have the meanings provided for in the Plan, unless otherwise defined
herein. Except as expressly modified hereby, all of the terms and provisions of
the Plan shall continue in full force and effect. A copy of this Amendment
Number Three shall be attached to and made a part of the Plan.

2.   Amendment to Section 3 of the Plan
     ----------------------------------

     The first paragraph of Section 3 of the Plan is hereby amended so as to
read in its entirety as follows:

          Except as provided in Section 4(a) hereof, the aggregate amount of
     Stock for which Options may be granted shall not exceed 4,432,695 shares
     (based on the capitalization of the Company existing as of January 1, 1997)
     less (at the time of the grant of any Option) all shares subject to any
     option granted under the Open Port Technology, Inc. 1995 Incentive Stock
     Option Plan, as amended.

3.   Effective Date
     --------------

     This Amendment Number Three to the Plan is hereby adopted by the Board as
of April 23, 1998.

                                                      Open Port Technology, Inc.
<PAGE>

                           AMENDMENT NUMBER FOUR TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan (the "Plan"), as amended by Amendment Number One
to the Plan, dated as of April 30, 1996, Amendment Number Two to the Plan, dated
as of February 6, 1997 and Amendment Number Three to the Plan, dated as of April
23, 1998. As used herein, the term "Plan" shall refer to the Open Port
Technology, Inc. 1995 Non-Employee Stock Option Plan as modified by Amendment
Number One, Amendment Number Two, Amendment Number Three and this Amendment
Number Four. The terms used herein which are defined in the Plan shall have the
meanings provided for in the Plan, unless otherwise defined herein. Except as
expressly modified hereby, all of the terms and provisions of the Plan shall
continue in full force and effect. A copy of this Amendment Number Four shall be
attached to and made a part of the Plan.

2.   Amendment to Section 3 of the Plan
     ----------------------------------

     The first paragraph of Section 3 of the Plan is hereby amended so as to
read in its entirety as follows:

     Except as provided in Section 4(a) hereof, the aggregate amount of Stock
     for which Options may be granted shall not exceed 5,432,695 shares (based
     on the capitalization of the Company existing as of January 1, 1997) less
     (at the time of the grant of any Option) all shares subject to any option
     granted under the Open Port Technology, Inc. 1995 Non-Employee Stock Option
     Plan, as amended.

3.   Effective Date
     --------------

     This Amendment Number Four to the Plan is hereby adopted by the Board as of
October 29, 1998.

                                                      Open Port Technology, Inc.
<PAGE>

                           AMENDMENT NUMBER FIVE TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan (the "Plan"), as amended by Amendment Number One
to the Plan, dated as of April 30, 1996, Amendment Number Two to the Plan, dated
as of February 6, 1997, Amendment Number Three to the Plan, dated as of April
23, 1998 and by Amendment Number Four to the Plan, dated as of October 29, 1998.
As used herein, the term "Plan" shall refer to the Open Port Technology, Inc.
1995 Non-Employee Stock Option Plan as modified by Amendment Number One,
Amendment Number Two, Amendment Number Three, Amendment Number Four and this
Amendment Number Five. The terms used herein which are defined in the Plan shall
have the meanings provided for in the Plan, unless otherwise defined herein.
Except as expressly modified hereby, all of the terms and provisions of the Plan
shall continue in full force and effect. A copy of this Amendment Number Five
shall be attached to and made a part of the Plan.

2.   Amendment to Section 3 of the Plan
     ----------------------------------

     The first paragraph of Section 3 of the Plan is hereby amended so as to
read in its entirety as follows:

     Except as provided in Section 4(a) hereof, the aggregate amount of Stock
     for which Options may be granted shall not exceed 8,432,695 shares (based
     on the capitalization of the Company existing as of January 1, 1997) less
     (at the time of the grant of any Option) all shares subject to any option
     granted under the Open Port Technology, Inc. 1995 Incentive Stock Option
     Plan, as amended.

3.   Effective Date
     --------------

     This Amendment Number Five to the Plan is hereby adopted by the Board as of
January 27, 2000.

                                                      Open Port Technology, Inc.
<PAGE>

                            AMENDMENT NUMBER SIX TO
                          OPEN PORT TECHNOLOGY, INC.
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan (the "Plan"), as amended by Amendment Number One
to the Plan, dated as of April 30, 1996, Amendment Number Two to the Plan, dated
as of February 6, 1997, Amendment Number Three to the Plan, dated as of April
23, 1998, by Amendment Number Four to the Plan, dated as of October 29, 1998 and
by Amendment Number Five, dated as of January 27, 2000. As used herein, the term
"Plan" shall refer to the Open Port Technology, Inc. 1995 Non-Employee Stock
Option Plan as modified by Amendment Number One, Amendment Number Two, Amendment
Number Three, Amendment Number Four, Amendment Number Five and this Amendment
Number Six. The terms used herein which are defined in the Plan shall have the
meanings provided for in the Plan, unless otherwise defined herein. Except as
expressly modified hereby, all of the terms and provisions of the Plan shall
continue in full force and effect. A copy of this Amendment Number Six shall be
attached to and made a part of the Plan.

2.   Amendment to Section 3 of the Plan
     ----------------------------------

     The first paragraph of Section 3 of the Plan is hereby amended so as to
read in its entirety as follows:

     Except as provided in Section 4(a) hereof, the aggregate amount of Stock
     for which Options may be granted shall not exceed 9,732,695 shares (based
     on the capitalization of the Company existing as of January 1, 1997) less
     (at the time of the grant of any Option) all shares subject to any option
     granted under the Open Port Technology, Inc. 1995 Incentive Stock Option
     Plan, as amended.

3.   Effective Date
     --------------

     This Amendment Number Six to the Plan is hereby adopted by the Board as of
March 24, 2000.

                                                      Open Port Technology, Inc.
<PAGE>

                           AMENDMENT NUMBER SEVEN TO
                           OPEN PORT TECHNOLOGY, INC
                      1995 NON-EMPLOYEE STOCK OPTION PLAN

1.   Reference to Plan
     -----------------

     Reference is hereby made to that certain Open Port Technology, Inc. 1995
Non-Employee Stock Option Plan (the "Plan"), as amended by Amendment Number One
to the Plan, dated as of April 30, 1996, Amendment Number Two to the Plan, dated
as of February 6, 1997, Amendment Number Three to the Plan, dated as of April
23, 1998, Amendment Number Four to the Plan, dated as of October 29, 1998,
Amendment Number Five to the Plan, dated as of January 27, 2000, and Amendment
Number Six to the Plan, dated as of March 24, 2000. As used herein, the term
"Plan" shall refer to the Open Port Technology, Inc. 1995 Non-Employee Stock
Option Plan as modified by Amendment Number One, Amendment Number Two, Amendment
Number Three, Amendment Number Four, Amendment Number Five, and Amendment Number
Six. The terms used herein which are defined in the Plan shall have the meanings
provided for in the Plan, unless otherwise defined herein. Except as expressly
modified hereby, all of the terms and provisions of the Plan shall continue in
full force and effect. A copy of this Amendment Number Seven shall be attached
to and made part of the Plan.

2.   Amendments to Section 2 of the Plan
     -----------------------------------

     Section 2 of the Plan is hereby amended by amending paragraph (k) so as to
read in its entirety as follows:

          (k) "Option Agreement" shall mean an agreement executed by an officer
     of the Company and the Optionee evidencing the grant of an Option, as it
     may be amended, modified, extended or renewed from time to time, subject to
     Section 19.

     Section 2 of the Plan is hereby further amended by adding a new paragraph
(q) so as to read in its entirety as follows:

     (q)  "Change of Control Event" means, unless otherwise defined for a
          particular Optionee in an Option Agreement or in an employment
          agreement between the Company and such Optionee which addresses the
          effect of a Change of Control (as therein defined) on benefits
          hereunder, shall mean, and be deemed to have occurred:

          (i)  upon the acquisition at any time (excluding any acquisition in
               connection with any public offering of equity securities of the
               Company pursuant to a registration statement filed under the
               Securities Act) by a person or group (as used in Sections 13(d)
               and 14(d)(2) of the Securities Exchange Act of 1934, as amended
               (the "Exchange Act"), excluding for this purpose, the Company or
               any Subsidiary or any employee benefit plan of the Company
<PAGE>

               or any Subsidiary) of the beneficial ownership (as defined in
               Rule 13d-3 promulgated under the Exchange Act), directly or
               indirectly, of securities representing fifty percent (50%) or
               more of the combined voting power of the then-outstanding
               securities of the Company; except that no Change of Control shall
               be deemed to have occurred solely by reason of such beneficial
               ownership (A) by a corporation of which fifty percent (50%) or
               more of the beneficial ownership is then held, directly or
               indirectly, in substantially the same proportions by the persons
               who held the beneficial ownership of the Company immediately
               before such acquisition, or (B) resulting directly from an
               issuance of Stock by the Company to such person; or

          (ii) the approval by the Board or the shareholders of the Company of a
               merger, share exchange (other than a merger or share exchange
               with a wholly-owned subsidiary), consolidation, reorganization or
               similar transaction, or a plan or agreement for the sale or other
               disposition of all or substantially all of the consolidated
               assets of the Company or a plan of liquidation of the Company, as
               a result of which immediately following such transaction the
               shareholders of the Company shall not hold, directly or
               indirectly, a majority of the voting power of the
               then-outstanding securities of the surviving, resulting or
               acquiring corporation (or in the case of a sale or other
               disposition of assets, of each surviving, resulting or acquiring
               corporation which immediately after the transaction holds fifty
               percent (50%) of the former assets of the Company).

3.   Amendment to Section 7 of the Plan
     ----------------------------------

     Section 7 of the Plan is hereby amended so as to read in its entirety as
follows:

          The Plan shall continue in effect until terminated pursuant to Section
     20 hereof, or until there is no more Stock as to which an Option may be
     granted and no Options are outstanding; provided, however, that all Options
     must be granted within 10 years from the effective date of the Plan, and no
     Options shall be granted under the Plan after an IPO.

4.   Amendments to Section 8 of the Plan
     -----------------------------------

     Section 8 of the Plan is hereby amended so as to read in its entirety as
follows:

          (a)  The Options may not be transferred, assigned, pledged or
     hypothecated in any way and will not be subject to execution, attachment or
     similar process, except as provided by this Plan and except by will or
     under the laws of descent and distribution, or pursuant to a domestic
     relations order issued by a court of competent jurisdiction, or by
     designation of beneficiary pursuant to subsection (b) of this Section 8, or
     as may be permitted by subsection (c) of this Section 8, all subject to the
     repurchase option described in Section 18 hereof.
<PAGE>

          (b)  Each Optionee under the Plan may, from time to time, name any
     beneficiary or beneficiaries (who may be an individual or a trust and who
     may be named contingently or successively) to exercise on such
     beneficiary's behalf any Options that are outstanding and exercisable after
     the death of the Optionee. Each such designation shall revoke all prior
     designations by the same Optionee, shall be in a form prescribed by the
     Company, and will be effective only when filed by the Optionee in writing
     with the Company during the Optionee's lifetime. In the absence of any such
     designation, the Option to the extent outstanding and exercisable after the
     death of an Optionee may be exercised by his or her executors,
     administrators, legatees or distributees of his or her estate as determined
     under his or her will or by the laws of descent and distribution. If an
     Option is exercised by the executors, administrators, legatees or
     distributees of the estate of a deceased Optionee or by the guardian or
     legal representative of a Optionee, the Company shall be under no
     obligation to issue Stock thereunder unless and until it is satisfied that
     the person or persons exercising the Option are the duly appointed
     beneficiary or legal representatives of the Optionee or of the deceased
     Optionee's estate or the proper legatees or distributees of such estate.

          (c)  Notwithstanding subsection (a) above, an Optionee may transfer an
     Option in the manner prescribed by the Board, and subject to such terms and
     conditions as may be prescribed by the Board, to any Permissible Transferee
     (as defined below). For purposes of this Plan, "Permissible Transferee"
     means any member of the Immediate Family (as defined below) of the Optionee
     to whom such Option was granted, any trust the primary beneficiaries of
     which consist exclusively of the Optionee or members of the Optionee's
     Immediate Family or any corporation, partnership or similar entity, the
     owners of which consist exclusively of the Optionee or members of the
     Optionee's Immediate Family. For purposes of this Section, "Immediate
     Family" means such Optionee's spouse, children, nieces, nephews,
     grandchildren, great grandchildren, stepchildren, parents, stepparents,
     grandparents, siblings, half siblings, and the spouses of such individuals.

          (d)  An Option will terminate immediately upon any attempted transfer,
     assignment, pledge or hypothecation of such Option in violation of this
     Section 8, and any attempted transfer, assignment, pledge or hypothecation
     of any Option Shares in violation of this Section 8 will be void without
     further action by the Company and have no effect.

5.   Amendment to Section 11 of the Plan
     -----------------------------------

     Section 11 of the Plan is hereby amended by adding the following new
paragraph at the end thereof:

          Further, notwithstanding anything to the contrary in Section 10 or
     this Section 11, upon the occurrence of a Change of Control Event, with
     respect to each Option, the vesting of the Option shall be accelerated so
     that the Options shall be fully exercisable.

6.   Amendments to Section 14 of the Plan
     ------------------------------------
<PAGE>

     Section 14 of the Plan is hereby amended so as to read in its entirety as
follows:

     Except to the extent provided in Section 8(c), during the Optionee's
lifetime Options shall be exercisable only by the Optionee or his legal
representative or guardian. Options shall not be exercisable by the spouse of
any Optionee during such Optionee's lifetime, unless such spouse is acting in
his or her capacity as the legal representative or guardian or a permissible
transferee under such Option Agreement, of the Optionee. In the event of the
Optionee's death, the Option shall be exercisable by the person or entity
(including the Optionee's estate) that has obtained the Optionee's rights under
the Option by designation of beneficiary, by will or under the laws of descent
and distribution, or by such permitted transfer.

     Options shall be exercised, if at all, by submitting to the Company (a) a
Notice of Exercise in the form attached hereto as Exhibit A, (b) if exercise
occurs prior to an IPO, the Irrevocable Proxy, duly executed, (c) any other
written representations, covenants and undertakings that the Company may
prescribe pursuant to any shareholders agreements or to satisfy securities laws
and regulations or other requirements, and (d) full payment for the Option Stock
made by cash, personal check or wire transfer or, subject to the approval of the
Board, any one or more of the following means:

          (i)  Shares of Stock that have been held by the Optionee for at least
     six months or purchased by the Optionee on the open market ("Mature
     Shares"), valued at their Fair Market Value on the date of exercise;

          (ii)  pursuant to procedures approved by the Board, through the sale
     of the Stock acquired on exercise of the Option through a broker-dealer to
     whom the Optionee has submitted an irrevocable notice of exercise and
     irrevocable instructions to deliver promptly to the Company the amount of
     sale or loan proceeds sufficient to pay for such Stock, together with, if
     requested by the Company, the amount of federal, state, local or foreign
     withholding taxes payable by Optionee by reason of such exercise.

If Mature Shares are used to pay the Exercise Price, then if requested by the
Secretary or Assistant Secretary of the Company, the Optionee shall deliver to
the Secretary or Assistant Secretary the agreement evidencing the Option and the
Optionee's certificate that such shares have been held by the Optionee for at
least six months or were purchased on the open market and such certificate shall
identify the number of shares of Stock and the stock certificate or other
document or notation which evidences such stock ownership. The number of Mature
Shares being so used and the number of shares of Stock purchased upon exercise
may be evidenced by a notation on the agreement and the agreement shall be
returned to the Optionee. No fractional shares of Stock (or cash in lieu of
fractional shares) shall be issued upon exercise of an Option and the number of
shares of Stock that may be purchased upon exercise shall be rounded to the
nearest number of whole shares.
<PAGE>

          Upon receipt of the Notice of Exercise (subject to Sections 15, 16 and
     17 of this Plan), the Company shall issue a new certificate of certificates
     to the holder of the Option. The certificate or certificates for the shares
     as to which the Option shall have been exercised shall be registered in the
     name of the holder of the Option and shall be delivered to or upon the
     written order of the holder of the Option. If the shares are issued before
     an IPO the shares shall bear a legend in substantially the following form:

          "THE SHARES SUBJECT TO THIS CERTIFICATE ARE SUBJECT TO TRANSFER AND
          VOTING RESTRICTIONS SET FORTH IN THE OPEN PORT TECHNOLOGY, INC. 1995
          INCENTIVE STOCK OPTION PLAN (THE "PLAN"). COPIES OF THE PLAN ARE ON
          FILE IN THE OFFICE OF THE SECRETARY OF THE CORPORATION. BY ACCEPTING
          THE SHARES OF STOCK EVIDENCED BY THIS CERTIFICATE, THE HOLDER AGREES
          TO BE BOUND BY THE PLAN AS IT MAY BE AMENDED FROM TIME TO TIME."

7.   Amendments to Section 18 of the Plan
     ------------------------------------

     Section 18 of the Plan is hereby amended so as to read in its entirety as
follows:

          The Options and the Option Shares are subject to the rights of the
     Company to repurchase or acquire the Option Shares upon the occurrence of
     certain events, including but not limited to: death or disability of the
     Optionee, or a transfer of the Option or Option Shares, voluntarily,
     involuntarily or by operation of law, but excluding in any instance upon
     the occurrence of a Change of Control Event or after an IPO. The terms of
     this repurchase option with respect to the Option Shares shall be set forth
     in the Option Agreement pertaining to such Options.

8.   Effective Date
     --------------

     This Amendment Number Seven to the Plan is hereby adopted by the Board as
of April 3, 2000 subject to approval by the Shareholders of the Company.

                                                      Open Port Technology, Inc.<PAGE>

                                                                   EXHIBIT 10.10

                          OPEN PORT TECHNOLOGY, INC.

                          SECOND AMENDED AND RESTATED
                         REGISTRATION RIGHTS AGREEMENT

                               January 27, 2000
<PAGE>

                          SECOND AMENDED AND RESTATED
                         REGISTRATION RIGHTS AGREEMENT

     This Second Amended and Restated Registration Rights Agreement (this
"Agreement") is entered into as of the 27/th/ day of January, 2000, among Open
Port Technology, Inc., an Illinois corporation (the "Company") and the persons
and entities set forth on Schedule 1 hereto, which includes the investor (the
                          ----------
"Series A Investor") party to the Series A Investment Agreement defined below
and designated as such on Schedule 1, the investors (the "Series B Investors")
                          ----------
party to the Series B Investment Agreement defined below and designated as such
on Schedule 1, the investors (the "Series C Investors") party to the Series C
   ----------
Investment Agreement defined below and designated as such on Schedule 1, the
                                                             ----------
investors (the "Series D Investors") party to the Series D Investment Agreement
defined below and designated as such on Schedule 1, and certain new investors
                                        ----------
(the "Series E Investors" and, together with the Series A Investor, the Series B
Investors, the Series C Investors and the Series D Investors, collectively, the
"Investors").

                                   RECITALS

     A.   Pursuant to the terms of an investment agreement (the "Series A
Investment Agreement"), dated as of July 27, 1995, as amended as of March 12,
1996, between the Company and the Series A Investor, the Company sold shares of
Series A Convertible Participating Preferred Stock of the Company, par value
$.001 per share (the "Series A Preferred Stock"), to the Series A Investor.

     B.   Pursuant to the terms of an investment agreement (the "Series B
Investment Agreement"), dated as of March 12, 1996, as amended as of April 19,
1996, February 6, 1997, March 19, 1997, between the Company and the Series B
Investors, the Company sold shares of Series B Convertible Participating
Preferred Stock of the Company, par value $.001 per share (the "Series B
Preferred Stock"), to the Series B Investors.

     C.   Pursuant to the terms of an investment agreement (the "Series C
Investment Agreement"), dated as of June 15, 1998, as amended as of February 4,
1999, among the Company, the Series C Investors, the Series A Investor and the
Series B Investors, the Company sold shares of Series C Convertible
Participating Preferred Stock of the Company, par value $.001 per share (the
"Series C Preferred Stock"), to the Series C Investors.

     D.   Pursuant to the terms of an investment agreement (the "Series D
Investment Agreement"), dated as of April 29, 1999, among the Company, the
Series D Investors, the Series C Investors, the Series B Investors, and the
Series A Investor, the Company sold shares of Series D Convertible Preferred
Stock of the Company, par value, $.001 per share (the "Series D Preferred
Stock"), to the Series D Investors.

     E.   The Company, the Series A Investor, the Series B Investors, the Series
C Investors and the Series D Investors are parties to that certain Amended and
Restated Registration Rights Agreement, dated as of June 15, 1998, as amended
(the "Existing Registration Rights Agreement").

                                       1
<PAGE>

     F.   The Series E Investors have agreed to purchase shares of Series E
Preferred Stock (as hereinafter defined) of the Company, pursuant to that
certain Series E Investment Agreement dated as of even date herewith (the
"Series E Investment Agreement") provided that the Company and the Investors
enter into this Agreement to amend and restate the Existing Amended and Restated
Registration Rights Agreement.

     G.   The Company and the Investors deem it desirable to (i) enter into this
Agreement in order to induce the Series E Investors to purchase the shares of
Series E Preferred Stock pursuant to the Series E Investment Agreement and (ii)
to amend and restate (and supersede and replace) the Existing Amended and
Restated Registration Rights Agreement.

     H.   The Company, in connection with certain financing arrangements has
issued warrants to acquire shares of Series C Preferred Stock to Third Coast
Venture Lease Partners I, L.P. ("Third Coast"), CID Mezzanine Capital, L.P.
("CIDMC") and Silicon Valley Bank (such warrants being collectively referred to
as the "Existing Warrants") and the Company may in the future enter into
additional financing arrangements pursuant to which the Company will issue
"Additional Warrants" (as that term is defined in Section 3.4 of the Series E
Investment Agreement); upon exercise of such Existing Warrants or such
Additional Warrants by the holder or holders thereof, such holder or holders
shall be deemed an "Investor" for all purposes hereof and Schedule 1 shall be
                                                          --------
amended to include such holder or holders designated as such without any action
of the Company or the other Investors.

                             TERMS AND CONDITIONS

     In consideration of the mutual covenants and agreements contained in this
Agreement and the Series E Investment Agreement, and intending to be legally
bound, the parties hereto agree to, and agree to amend and restate (and
supersede and replace), as applicable, the Existing Registration Rights
Agreement as follows:

     Section 1.  Definitions.  As used in this Agreement, the following terms
                 -----------
have the meanings indicated below or in the referenced sections of this
Agreement:

     "Common Stock:"  The Company's Common Stock, par value $.001 per share, as
      ------------
the same may be constituted from time to time.

     "Conversion Stock:"  The shares of the Common Stock that the Investors have
      ----------------
the right to acquire, or do acquire, pursuant to conversion of (a) the Series A
Preferred Stock of the Company acquired under the Series A Investment Agreement,
(b) the Series B Preferred Stock of the Company acquired under the Series B
Investment Agreement, (c) the Series C Preferred Stock of the Company acquired
under the Series C Investment Agreement, (d) the Series D Preferred Stock of the
Company acquired under the Series D Investment Agreement, (e) the Series E
Preferred Stock of the Company acquired under the Series E Investment Agreement,
(f) the Series C Preferred Stock of the Company issuable upon the exercise of
the Existing Warrants, (g) the Preferred Stock of the Company issuable upon the
exercise of any Additional

                                       2
<PAGE>

Warrants, (h) any other shares of Preferred Stock or other securities of the
Company issued or acquired pursuant to any future agreement between or among any
of the Investors and the Company or any current shareholder of the Company, (i)
any shares of Preferred Stock issued or payable to the Investors in connection
with any stock dividend, stock split, or recapitalization of the Company, and
(j) any shares of Preferred Stock issued to the Investors in replacement of or
upon partial exercise of any conversion rights applicable to any of the shares
of Preferred Stock described in the preceding clauses.

     "Demand Registration:"  See Section 3(a) and Section 3(b).
      -------------------        ------------     ------------

     "Exchange Act:"  The Securities Exchange Act of 1934, as amended from time
      ------------
to time.

     "Fully Diluted:"  Assuming conversion into Common Stock of all shares that
      -------------
are convertible into Common Stock and the exercise of all options and warrants
to purchase Common Stock.

     "Initial Public Offering:"  The first primary offering of Common Stock to
      -----------------------
the public by the Company registered pursuant to the Securities Act.

     "Majority of the Registrable Securities:"  51% or more of the Registrable
      --------------------------------------
Securities being registered unless the text of this Agreement indicates that it
is 51% or more of the Registrable Securities then issued and outstanding.

     "Non-Series E Registrable Securities:"  All Registrable Securities other
      -----------------------------------
than the Series E Registrable Securities.

     "Person:"  An individual, a partnership, a corporation, a limited liability
      ------
company, an association, a joint stock company, a trust, a joint venture, an
unincorporated organization, and a government entity or any department, agency,
or political subdivision thereof.

     "Piggyback Registration:"  See Section 4(a).
      ----------------------        ------------

     "Preferred Stock:"  The Series A Preferred Stock, the Series B Preferred
      ---------------
Stock, the Series C Preferred Stock, the Series D Preferred Stock and the Series
E Preferred Stock.

     "Public Offering:"  A primary offering of Common Stock by the Company
      ---------------
registered pursuant to the Securities Act.

     "Registrable Securities:"  The Conversion Stock.
      ----------------------

     "Registration Expenses:"  See Section 7.
      ---------------------        ---------

     "Restricted Securities:"  The Registrable Securities, subject to the
      ---------------------
provisions of Section 2(a).
              ------------

     "SEC:"  The United States Securities and Exchange Commission.
      ---

     "Securities Act:"  The Securities Act of 1933, as amended from time to
      --------------
time.

                                       3
<PAGE>

     "Series E Preferred Stock:"  The Company's Series E Convertible
      ------------------------
Participating Preferred Stock, par value $.001 per share, as the same may be
constituted from time to time.

     "Series E Registrable Securities:"  The Conversion Stock relating to the
      -------------------------------
Series E Preferred Stock.

     "Underwritten registration or underwritten offering:"  A registration in
      --------------------------------------------------
which securities of the Company are sold pursuant to a firm commitment
underwriting.

     Section 2.  Securities Subject to this Agreement.
                 ------------------------------------

          (a)  Registrable Securities.  The securities entitled to the
               ----------------------
     benefits of this Agreement are those Registrable Securities that are
     Restricted Securities. A Registrable Security ceases to be a Restricted
     Security when (i) it is registered under the Securities Act and disposed of
     in accordance with the registration statement covering it, or (ii) it is
     eligible to be sold or transferred in accordance with the requirements of
     Section (k) (or similar provisions then in effect) of Rule 144 promulgated
     by the SEC under the Securities Act ("Rule 144").

          (b)  Holders of Registrable Securities.  A Person is deemed to be a
               ---------------------------------
     holder of Registrable Securities whenever that Person owns, directly or
     beneficially, or has the right to acquire Registrable Securities,
     disregarding any legal restrictions upon the exercise of that right.

     Section 3.  Demand Registration.
                 -------------------

          (a)  Requests for Registration.
               -------------------------

               (i)  At any time after the earlier of: (i) a Public Offering or
          (ii) June 15, 2001, any stockholder or stockholders holding in the
          aggregate at least 7.6% of the Non-Series E Registrable Securities (a
          "Non-Series E Demand Registration") or at least 5% of the Series E
          Registrable Securities (a "Series E Demand Registration"), may at any
          time demand that the Company register all or part of his, her, or its
          Registrable Securities under the Securities Act (Non-Series E Demand
          Registrations and Series E Demand Registrations being collectively
          referred to as a "Demand Registration") on Forms S-1, S-2, or S-3 (or
          similar forms then in effect) promulgated by the SEC under the
          Securities Act. Within ten days after receipt of a demand, the Company
          will notify in writing all holders of Registrable Securities of the
          demand. Any holder who wants to include his, her, or its Registrable
          Securities in the Demand Registration must notify the Company within
          ten business days of receiving the notice of the Demand Registration.
          Except as provided in this Section 3, the Company will include in all
                                     ---------
          Demand Registrations all Registrable Securities for which the Company
          receives timely written demands for inclusion. All demands made
          pursuant to this Section 3(a) must specify the number of Registrable
                           ------------
          Securities to be registered and the intended method of disposing of
          the Registrable Securities.

                                       4
<PAGE>

               (ii) Notwithstanding anything to the contrary herein, the holders
          of the Series E Registrable Securities shall have a special right to
          require up to three demand registrations (the "Series E Special Demand
          Registration") after an Initial Public Offering, which may be
          exercised by holders of at least 5% of the Series E Registrable
          Securities the first of which may be exercised not earlier then 120
          days after the Company's Initial Public Offering; provided that this
          special right shall expire when the holders of Common Stock issued
          upon conversion of the Series E Preferred Stock are free to sell them
          under Rule 144(k) or hold less than 1% of the outstanding Common Stock
          of the Company. The Company shall use its best commercial efforts to
          cause the first such registration statement to become effective on the
          181st day after the effectiveness of the registration statement for
          the Company's Initial Public Offering, or if later, not later than 60
          days after the demand therefore is made. Each such registration
          statement shall be on Form S-1 or S-3, if available, and shall remain
          effective for 180 days, or if less, until the Common Stock registered
          thereunder is sold. The holders of such Common Stock may, but shall
          not be required to, sell the Common Stock in an underwritten offering
          under this special registration right. Within ten days after receipt
          of a demand, the Company will notify in writing all holders of Series
          E Registrable Securities of the demand. Any holder who wants to
          include his, her, or its Series E Registrable Securities in the Series
          E Special Demand Registration must notify the Company within ten
          business days of receiving the notice of the Series E Special Demand
          Registration. Except as provided in this Section 3, the Company will
                                                   ---------
          include in all Series E Special Demand Registrations all Series E
          Registrable Securities for which the Company receives timely written
          demands for inclusion. Notwithstanding the foregoing, no Series E
          Special Demand Registration shall be underwritten without the consent
          of the holders of a majority of the shares of the Series E Preferred
          Stock included in such registration.

          (b)  Form of Registration.  The Demand Registration will be on Form
               --------------------
     S-3 whenever the Company is permitted to use that form, unless the holders
     of a Majority of the Registrable Securities or the underwriter reasonably
     request registration on an expanded form. The Company will use its best
     commercial efforts to qualify for registration on Form S-3.

          (c)  Registration Expenses.  The Company will pay all Registration
               ---------------------
     Expenses for so many Demand Registrations as are demanded under Section
                                                                     -------
     3(a)(i), up to a maximum of four Demand Registrations and for so many
     -------
     Series E Special Demand Registrations as are demanded under Section
                                                                 -------
     3(a)(ii), up to a maximum of three Series E Special Demand Registrations;
     --------
     provided, however, that the total of Series E Demand Registrations and
     Series E Special Demand Registrations shall not exceed four; and provided,
     however, in the case of a Demand Registration, as applicable, not more than
     two Non-Series E Demand Registrations shall be on Form S-1, and provided
     further that, with respect to a Demand Registration on Form S-1, (i) the
     Demand Registration includes at least that number of shares of Conversion
     Stock equal to or greater than 5% of the shares of Common Stock then issued
     and outstanding, fully diluted, and (ii) holders of at least a majority of
     the Conversion Stock have approved the Demand Registration. A

                                       5
<PAGE>

     registration initiated as a Demand Registration will count for the purposes
     of the first sentence of this Section 3(c) if the registration is withdrawn
                                   ------------
     for any reason after such registration has been declared effective by the
     SEC.

          (d)  Selection of Underwriters. If a Demand Registration or a Series E
               -------------------------
     Special Demand Registration is to be underwritten, the holders of a
     Majority of the Registrable Securities requested to be included in the
     Demand Registration or a Series E Special Demand Registration and the
     Company shall mutually select the investment banker(s) and manager(s) that
     will administer the offering, and the Company shall enter into a customary
     underwriting agreement with those investment banker(s) and manager(s).

          (e)  Priority on Registrations.  If, in connection with a Demand
               -------------------------
     Registration, the managing underwriters give the Company and the holders of
     the Registrable Securities being registered a written opinion that the
     number of Registrable Securities requested to be included exceeds the
     number of securities that can be sold in the offering without having a
     material adverse effect on the price of such Registrable Securities, the
     Company will include in the registration only the number of Registrable
     Securities that the underwriters believe can be sold. The number of
     securities registered shall be allocated pro rata among the holders of
     Registrable Securities on the basis of the total number of Registrable
     Securities held by each holder requested to be included in the
     registration. If a Series E Special Demand Registration is underwritten,
     and the managing underwriters give the Company and the holders of the
     securities being registered a written opinion that the number of Series E
     Registrable Securities requested to be included in such Series E Special
     Demand Registration exceeds the number of securities that can be sold in
     the offering without having a material adverse effect on the price of such
     Series E Registrable Securities, the Company will include in the
     registration only the number of Series E Registrable Securities that the
     underwriters believe can be sold.

          (f)  Delay in Filing.
               ---------------

               (i)  The Company may delay the filing of the registration
          statement in connection with each Demand Registration for a period of
          not more than 120 days upon the advice of the investment banker(s) and
          manager(s) that will administer the offering that a delay is necessary
          or appropriate under the circumstances. The Company may not use this
          right to delay more than once with respect to any Demand Registration.

               (ii) With respect to Series E Special Demand Registrations made
          pursuant to Section 3(a)(ii) above, in the event that (i) the Company
          would, in accordance with advice of its outside counsel, be required
          to disclose in the prospectus contained in such registration
          statements information not otherwise then required by law to be
          publicly disclosed; and (ii) in the good faith judgment of the
          Company's Board of Directors, in accordance with advice of its outside
          counsel and financial advisors, there is reasonable likelihood that
          such disclosure, or any other action to be taken in connection with
          such prospectus, would materially and adversely affect or interfere
          with any financing, acquisition, merger

                                       6
<PAGE>

          or similar transaction involving the Company, the filing or continued
          effectiveness of the registration statements referred to above may be
          delayed by the Company during no more than three non-consecutive
          periods each aggregating not more than 30 days in any twelve-month
          period, provided that in one circumstance during a twelve-month period
                  --------
          two such 30-day periods may be consecutive; and provided that the
                                                          --------
          Company shall delay during any such blackout period the filing or
          effectiveness of any other registration statement required pursuant to
          the registration rights of the holders of any other securities of the
          Company.

          (g)  Limited Piggyback Right on Demand Registrations.
               -----------------------------------------------

               (i)   Whenever the holders of Registrable Securities demand a
          Demand Registration or a Series E Special Demand Registration, the
          Company may notify in writing the other holders of securities of the
          same type as the Registrable Securities or Series E Registrable
          Securities, as applicable, that are to be registered not later than
          the earlier to occur of (i) the 5th day following the Company's
          receipt of notice of exercise of the Demand Registration or a Series E
          Special Demand Registration right or (ii) 45 days prior to the
          anticipated filing date.

               (ii)  The Company may include in the Demand Registration or a
          Series E Special Demand Registration, as applicable, securities of the
          same type and class held by other holders, but only, in the case of
          either type of demand registration to be underwritten, to the extent
          that the managing underwriters give the Company their written opinion
          that the total number or dollar amount of securities requested to be
          included can be sold in the offering without having a material adverse
          effect on the price of such Registrable Securities or Series E
          Registrable Securities, as applicable. If the number or dollar amount
          of securities requested to be sold exceeds the amount that in the
          opinion of the managing underwriters can be sold in the offering
          without having a material adverse effect on the price of such
          Registrable Securities or Series E Registrable Securities, as
          applicable, the Company will include in the registration: (i) first,
          all Registrable Securities or Series E Registrable Securities, as
          applicable, and (ii) second, up to the full number or dollar amount of
          securities requested to be included in the registration in excess of
          the number or dollar amount of Registrable Securities or Series E
          Registrable Securities, as applicable to be registered (allocated pro
          rata among the holders of the securities in such proportions as the
          Company and those holders may agree).

               (iii) The holders of securities (including the Company) other
          than Registrable Securities to be registered pursuant to this Section
                                                                        -------
          3(g) shall enter into the same agreement with the managing
          ----
          underwriters as do the holders of the Registrable Securities.

               (iv)  If the Company registers any of its securities on its own
          behalf in a Demand Registration or Series E Special Demand
          Registration, as applicable (in

                                       7
<PAGE>

          accordance with the provisions of this Section 3(g)), that Demand
                                                 ------------
          Registration or Series E Special Demand Registration, as applicable
          shall not count for the purpose of determining the number of Demand
          Registrations or Series E Special Demand Registration, as applicable
          for which the Company is required under Section 3(c) to pay all
                                                  ------------
          Registration Expenses, and the Company shall pay all of the
          Registration Expenses of that registration.

               (v)   If any of the holders of any other securities of the
          Company register those securities in a Demand Registration or Series E
          Special Demand Registration in accordance with this Section 3(g),
                                                              ------------
          those holders shall pay the fees and expenses of their counsel and
          their pro rata share of the Registration Expenses not paid by the
          Company for any reason.

               (vi)  Holders of any other securities of the Company may register
          such securities in a Series E Special Demand Registration in
          accordance with this Section 3(g), provided that the holders of the
          Series E Registrable Securities are not required to participate in an
          underwritten public offering, and shall not be subject to any
          underwriter cutback with respect to such Series E Special Demand
          Registration unless the holders of the Series E Registrable Securities
          request that their shares be underwritten.

     Section 4.  Piggyback Registrations.
                 -----------------------

          (a)  Right to Piggyback.  Whenever the Company proposes to register
               ------------------
     any of its securities under the Securities Act (except for the registration
     of securities to be offered pursuant to an employee benefit plan on Form S-
     8, pursuant to a registration made on Form S-4, or any successor forms then
     in effect) at any time other than pursuant to a Demand Registration or a
     Series E Special Demand Registration and the registration form to be used
     may be used for the registration of the Registrable Securities (a
     "Piggyback Registration"), it will so notify in writing all holders of
     Registrable Securities and all executive officers of the Company who are
     also Founders (as defined in the Second Amended and Restated Voting and Co-
     Sale Agreement of even date herewith) not later than the earlier to occur
     of (i) the 5th day following the Company's receipt of notice of exercise of
     other demand registration rights, or (ii) 30 days prior to the anticipated
     filing date. The Common Stock owned by such Founders is hereafter referred
     to as "Founder Securities." Subject to the provisions of Section 4(c) and
                                                              ------------
     Section 4(d), the Company will include in the Piggyback Registration all
     ------------
     Registrable Securities and Founder Securities with respect to which the
     Company has received written requests for inclusion within 15 business days
     after the applicable holder's receipt of the Company's notice. The holders
     of Registrable Securities and Founder Securities may withdraw all or any
     part of the Registrable Securities or the Founder Securities from a
     Piggyback Registration at any time before three business days prior to the
     effective date of the Piggyback Registration. If a Piggyback Registration
     is an underwritten offering effected under Section 4(c), all Persons whose
                                                ------------
     securities are included in the Piggyback Registration must sell their
     securities on the same terms and conditions as apply to the

                                       8
<PAGE>

     securities being issued and sold by the Company. If a Piggyback
     Registration is an underwritten offering effected under Section 4(d), all
                                                             ------------
     Persons whose securities are included in the Piggyback Registration must
     sell their securities on the same terms and conditions as apply to the
     securities being sold by the Person(s) initiating the Piggyback
     Registration. A registration of Registrable Securities and Founder
     Securities pursuant to this Section 4 shall not be counted as a Demand
                                 ---------
     Registration under Section 3.
                        ---------

          (b)  Piggyback Expenses.  The Company shall pay to the holders of the
               ------------------
     Registrable Securities and the Founder Securities included in a Piggyback
     Registration all Registration Expenses of those holders.

          (c)  Priority on Primary Registrations. If a Piggyback Registration is
               ---------------------------------
     an underwritten primary registration on behalf of the Company and the
     managing underwriters give the Company their written opinion that the total
     number or dollar amount of securities requested to be included in the
     registration exceeds the number or dollar amount of securities that can be
     sold, the Company will include the securities in the registration in the
     following order of priority: first, all securities the Company proposes to
     sell; second, up to the full number or dollar amount of Registrable
     Securities requested to be included in the registration (allocated pro rata
     among the holders of Registrable Securities on the basis of the dollar
     amount or number of Registrable Securities requested to be included);
     third, up to the full number or dollar amount of Founder Securities
     requested to be included in the registration (allocated pro rata among the
     holders of Founder Securities on the basis of the dollar amount or number
     of Founder Securities requested to be included); and fourth, any other
     securities (provided they are of the same class as the securities sold by
     the Company) requested to be included allocated among the holders of the
     securities in such proportions as the Company and those holders may agree.

          (d)  Priority on Secondary Registrations.  If a Piggyback Registration
               -----------------------------------
     is an underwritten secondary registration on behalf of holders of the
     Company's securities, and the managing underwriters give the Company their
     written opinion that the dollar amount or number of securities requested to
     be included in the registration exceeds the dollar amount or number of
     securities that can be sold, the Company will include in the registration:
     (1) to the extent of 50% of the number or dollar amount of securities other
     than Registrable Securities that in the underwriter's opinion can be sold,
     the securities requested to be included in the registration, allocated
     among the holders of those securities in such proportions as the Company
     and those holders may agree, (2) to the extent of the balance, the
     Registrable Securities requested to be included, allocated pro rata among
     the holders of Registrable Securities on the basis of the dollar amount or
     number of securities requested to be included, and (3) to the extent of the
     balance, the Founder Securities requested to be included, allocated pro
     rata among the holders of Founder Securities on the basis of the dollar
     amount or number of securities requested to be included. If after including
     all of the Registrable Securities and Founder Securities the underwriters
     determine that there are additional securities that can be sold, then
     securities other than Registrable Securities and Founder Securities may be
     added to the registration.

                                       9
<PAGE>

          (e)  Selection of Underwriters.  If any Piggyback Registration is an
               -------------------------
     underwritten offering, the Company will select the investment banker(s) and
     manager(s) that will administer the offering, as long as the investment
     banker(s) and manager(s) are reasonably satisfactory to the holders of a
     Majority of the Registrable Securities (including, for purposes of this
     Section 4(e) only, the Founder Securities), and shall enter into a
     ------------
     customary underwriting agreement with the investment banker(s) and
     manager(s).

          (f)  Other Registrations.  The Company agrees that after filing a
               -------------------
     registration statement with respect to Registrable Securities and, if
     applicable Founder Securities, pursuant to Section 3 or this Section 4 that
                                                ---------         ---------
     has not been withdrawn or abandoned, the Company will not register any of
     its equity securities or securities convertible or exchangeable into or
     exercisable for its equity securities under the Securities Act, whether on
     its own behalf or at the request of any holder of those securities, until
     at least three months has elapsed from the effective date of the previous
     registration. This three-month hiatus does not apply to registrations of
     securities to be issued in connection with employee benefit plans, to
     permit exercise or conversions of previously issued options, warrants, or
     other convertible securities, or in connection with a Demand Registration.

     Section 5.  Holdback Agreements.
                 -------------------

          (a)  Restrictions on Public Sale by Securities Holders.  Each holder
               -------------------------------------------------
     of Registrable Securities whose securities are included in a registration
     statement agrees not to make any public sale or distribution of equity
     securities of the Company (except as part of the underwritten registration
     or pursuant to registration on Form S-8 or any successor form), including a
     sale pursuant to Rule 144, during the seven days prior to and the 180 days
     after the effective date of any underwritten Demand Registration or any
     underwritten Piggyback Registration unless the managing underwriters agree
     otherwise; provided, however, that the holders of Series E Registrable
     Securities shall only be subject to the foregoing holdback in respect of
     the Initial Public Offering; and provided further, however, that nothing in
     this Section 5(a) shall be deemed to in any way limit the rights of the
     holders of Series E Registrable Securities under Section 3(a)(ii) hereof.

          (b)  Restrictions on Public Sale by the Company and Others. The
               -----------------------------------------------------
     Company agrees not to make any public sale or distribution of its equity
     securities, or any securities convertible into or exchangeable or
     exercisable for its equity securities, including a sale under Regulation D
     of the SEC or under any exemption of the Securities Act (except as part of
     the underwritten registration or pursuant to registrations on Form S-8 or
     any successor form), during the seven days prior to and the 180 days after
     the effective date of any underwritten Demand Registration or any
     underwritten Piggyback Registration unless the managing underwriters agree
     otherwise. The Company also agrees to use its best commercial efforts to
     cause each holder of at least 5% (on a fully-diluted basis) of its equity
     securities or any securities convertible into or exchangeable or
     exercisable for its equity securities (other than Registrable Securities),
     purchased from the Company at any time on or after the date of this
     Agreement (other than in a registered public offering) to agree not to make
     any public sale or distribution of those securities, including a sale
     pursuant to Rule 144 (except as part of the underwritten registration, if
     permitted), during

                                       10
<PAGE>

the seven days prior to and the 180 days after the effective date of the
registration unless the managing underwriters agree otherwise.

Section 6.    Registration Procedures.
              -----------------------

     (a) Best Commercial Efforts. Whenever the holders of Registrable Securities
         -----------------------
request the registration of any Registrable Securities pursuant to this
Agreement, the Company shall use its best commercial efforts to register and to
permit the sale of the Registrable Securities in accordance with the intended
method of disposition. To carry out this obligation, the Company shall as
expeditiously as possible:

          (i)   prepare and file with the SEC, but in any event no later than 90
     days (or such shorter period as required by Section 3(c)(ii) of this
     Agreement) after receipt of a request to file a registration statement
     (subject to Section 3(f)), a registration statement on the appropriate form
                 ------------
     and use its best commercial efforts to cause the registration
     statement to become effective. At least three days before filing a
     registration statement or prospectus or at least one business day before
     filing any amendments or supplements thereto including Registrable
     Securities, the Company will furnish to the counsel of the holders of a
     Majority of the Registrable Securities being registered copies of all
     documents proposed to be filed for that counsel's review and approval,
     which approval shall not be unreasonably withheld or delayed;

          (ii)  notify immediately each seller of Registrable Securities of any
     stop order threatened or issued by the SEC and take all actions reasonably
     required to prevent the entry of a stop order or if entered to have it
     rescinded or otherwise removed;

          (iii) prepare and file with the SEC such amendments and supplements to
     the registration statement and the corresponding prospectus necessary to
     keep the registration statement effective for 90 days (or such longer
     period as required by Section 3(c)(ii) of this Agreement) or such shorter
     period as may be required to sell all Registrable Securities covered by the
     registration statement; and comply with the provisions of the Securities
     Act with respect to the disposition of all securities covered by the
     registration statement during each period in accordance with the sellers'
     intended methods of disposition as set forth in the registration statement;

          (iv)  furnish to each seller of Registrable Securities a sufficient
     number of copies of the registration statement, each amendment and
     supplement thereto (in each case including all exhibits), the corresponding
     prospectus (including each preliminary prospectus), and such other
     documents as a seller may reasonably request to facilitate the disposition
     of the seller's Registrable Securities;

          (v)   use its best commercial efforts to register or qualify the
     Registrable Securities under securities or blue sky laws of jurisdictions
     in the United States of

                                       11
<PAGE>

     America as any seller requests and will do any and all other acts and
     things that may be necessary or advisable to enable the seller to
     consummate the disposition of the seller's Registrable Securities;

          (vi)   use its best commercial efforts to cause the Registrable
     Securities covered by the registration statement to be registered with or
     approved by those governmental agencies or authorities necessary to enable
     each seller to consummate the disposition of its Registrable Securities;

          (vii)  notify each seller of Registrable Securities, at any time when
     a prospectus is required to be delivered under the Securities Act, of any
     event as a result of which the prospectus or any document incorporated
     therein by reference contains an untrue statement of a material fact or
     omits to state any material fact necessary to make the statements therein
     not misleading, and will prepare a supplement or amendment to the
     prospectus or any such document incorporated therein by reference so that
     thereafter the prospectus will not contain an untrue statement of a
     material fact or omit to state any material fact necessary to make the
     statements therein not misleading;

          (viii) cause all registered Registrable Securities covered by such
     registration to be listed on each securities exchange, if any, on which
     similar securities issued by the Company are then listed;

          (ix)   provide an institutional transfer agent and registrar and a
     CUSIP number for all Registrable Securities on or before the effective date
     of the registration statement;

          (x)    enter into such customary agreements (including an underwriting
     agreement in customary form) and take all other actions in connection with
     those agreements as the holders of the Registrable Securities b eing
     registered or the underwriters, if any, reasonably request to expedite or
     facilitate the disposition of the Registrable Securities;

          (xi)   make available for inspection by any seller of Registrable
     Securities, any underwriter participating in any disposition pursuant to
     the registration statement, and any attorney, accountant, or other agent of
     any seller of at least 5% of the securities being sold pursuant to the
     Registration Statement or underwriter, all financial and other records,
     pertinent corporate documents, and properties of the Company, and cause the
     Company's officers, directors, and employees to supply all information
     reasonably requested by any seller, underwriter, attorney, accountant, or
     agent in connection with the registration statement; provided that an
     appropriate confidentiality agreement is executed by any seller,
     underwriter, attorney, accountant or other agent;

          (xii)  in connection with any underwritten offering, obtain a "cold
     comfort" letter from the Company's independent public accountants in
     customary

                                       12
<PAGE>

     form and covering those matters customarily covered by "cold comfort"
     letters as the holders of the Registrable Securities being registered or
     the managing underwriters reasonably request (and the letter shall be
     addressed to holders of the Registrable Securities);

          (xiii) furnish, at the request of any holder of Registrable Securities
     being registered an opinion of the counsel representing the Company for the
     purposes of the registration, in the form and substance customarily given
     to underwriters in an underwritten public offering and satisfactory to the
     counsel representing the holders of Registrable Securities being
     registered, addressed to the underwriters, if any, and to the holders of
     Registrable Securities being registered; and

          (xiv)  use its best commercial efforts to comply with all applicable
     rules and regulations of the SEC, and make available to its security
     holders, as soon as practicable, an earnings statement complying with the
     provisions of Section 11(a) of the Securities Act and covering the
                   -------------
     period of at least twelve months, but not more than eighteen months,
     beginning with the first month after the effective date of the Registration
     Statement .

     (b) Distribution of Securities. From time to time, the Company may require
         --------------------------
each seller of Registrable Securities subject to the registration to furnish to
the Company information regarding the distribution of the securities subject to
the registration.

     (c) Prospectus. Each holder of Registrable Securities agrees by acquisition
         ----------
of those securities that, upon receipt of any notice from the Company of any
event of the kind described in Section 6(a)(vii), the holder will
                               -----------------
discontinue disposition of Registrable Securities until the holder receives
copies of the supplemented or amended prospectus contemplated by Section
                                                                 -------
6(a)(vii). In addition, if the Company requests, the holder will deliver
---------
to the Company (at the Company's expense) all copies, other than permanent file
copies then in the holder's possession, of the prospectus covering the
Registrable Securities current at the time of receipt of the notice. If the
Company gives any such notice, the time period mentioned in Section
                                                            -------
6(a)(iii) shall be extended by the number of days elapsing between the date
---------
of notice and the date that each seller receives the copies of the supplemented
or amended prospectus contemplated by Section 6(a)(iii).
                                      -----------------

     (d) Duty to Provide Information.  Whenever the holders of Registrable
         -------------------------
Securities have requested that any Registrable Securities be registered pursuant
to this Agreement, those holders shall notify the Company, at any time when a
prospectus relating thereto is required to be delivered under the Securities
Act, of the happening of any event, which as to any holder of Registrable
Securities is to his or its respective knowledge, as a result of which the
prospectus included in the registration statement contains an untrue statement
of a material fact or omits any fact necessary to make the statements therein
not misleading.

                                       13
<PAGE>

Section 7.    Registration Expenses.
              ---------------------

     (a) Defined. All Registration Expenses incident to the Company's
         -------
performance of or compliance with this Agreement shall be paid as provided in
this Agreement. The term "Registration Expenses" includes without limitation all
registration filing fees, professional fees, and other expenses of compliance
with federal, state, and other securities laws (including fees and disbursements
of counsel for the underwriters in connection with state or other securities law
qualifications and registrations); printing expenses, messenger, telephone, and
delivery expenses; fees and disbursements of counsel for the Company and for the
sellers of the Registrable Securities (subject to the provisions of Section
                                                                    -------
7(b)); fees and disbursements of all independent certified public accountants
----
(including the expenses of any audit or "cold comfort" letters required by or
incident to performance of the obligations contemplated by this Agreement); fees
and expenses of the underwriters (excluding discounts and commissions but
including liability insurance if the Company so desires or if the underwriters
so require); fees and expenses of any special experts retained by the Company at
the request of the managing underwriters in connection with the registration;
and fees and expenses of other Persons retained by the Company. The term
"Registration Expenses" does not include the Company's internal expenses
(including, without limitation, all salaries and expenses of its officers and
employees performing legal or accounting duties), the expense of any annual
audit, and the fees and expenses incurred in connection with the listing of the
securities to be registered on each securities exchange on which similar
securities issued by the Company are then listed, all of which shall be paid by
the Company under all circumstances.

     (b) Legal Fees and Expenses. In connection with each registration for which
         -----------------------
the Company is required to pay the Registration Expenses of the holders of
Registrable Securities, the Company will promptly reimburse those holders for
the reasonable fees and disbursements of one law firm, selected by the holders
of a Majority of the Registrable Securities, to serve as counsel to all the
holders.

     (c) Expenses Not Covered. To the extent the Company is not required to pay
         --------------------
Registration Expenses, each holder of securities included in any registration
will pay those Registration Expenses allocable to the holder's securities so
included, and any Registration Expenses not allocable will be borne by all
sellers in proportion to the number of securities each registers.

Section 8.    Indemnification.
              ---------------

     (a) Indemnification by Company. To the full extent permitted by law, the
         --------------------------
Company agrees to indemnify each holder of Registrable Securities, its officers
and directors, and each Person who controls the holder (within the meaning of
the Securities Act and the Exchange Act) against all losses, claims, damages,
liabilities, and expenses caused by any untrue or allegedly untrue statement of
material fact contained in any registration statement, prospectus, or
preliminary prospectus or any omission or alleged omission to state a material
fact required to be stated therein or necessary to make the

                                       14
<PAGE>

statements therein not misleading, except to the extent the untrue statement or
omission resulted from information that the holder furnished in writing to the
Company expressly for use therein or by the holder's failure to deliver a copy
of the registration statement or prospectus or any amendments or supplements
thereto to any purchaser after the Company has furnished the holder with the
relevant documents. In connection with a firm or best commercial efforts
underwritten offering, to the extent required by the managing underwriters, the
Company will indemnify the underwriters, their officers and directors, and each
Person who controls the underwriters (within the meaning of the Securities Act
and the Exchange Act), to the extent customary in such agreements.

     (b)  Indemnification by Holders of Securities.  In connection with any
          ----------------------------------------
registration statement, each participating holder of Registrable Securities will
furnish to the Company in writing the information and affidavits that the
Company reasonably requests for use in connection with any registration
statement or prospectus and each holder agrees to indemnify, to the extent
permitted by law, the Company, its directors and officers, and each Person who
controls the Company (within the meaning of the Securities Act and the Exchange
Act) against any losses, claims, damages, liabilities, and expenses resulting
from any untrue or allegedly untrue statement of a material fact or any omission
or alleged omission of a material fact required to be stated in the registration
statement or prospectus or any amendment thereof or supplement thereto necessary
to make the statements therein not misleading, but only to the extent that the
untrue statement or omission is contained in or omitted from any information or
affidavit the holder furnished in writing, or resulting from the holder's
failure to deliver a copy of the registration statement or prospectus or any
amendments or supplements thereto to any purchaser after the Company has
furnished the holder with the relevant documents; provided, however, that the
liability of each such participating holder of Registrable Securities shall be
limited to the proportion of any such loss, claim, damage, liability or expense
which is equal to the proportion that the public offering price of the shares
sold by such participating holder under such registration statement bears to the
total public offering price of all securities sold thereunder, but not in any
event to exceed the net proceeds received by such participating holder from the
sale of Registrable Securities covered by such registration statement.

     (c) Indemnification Proceedings. Any Person entitled to indemnification
         ---------------------------
under this Agreement will (i) give prompt notice to the indemnifying party of
any claim with respect to which it seeks indemnification, and (ii) unless in the
indemnified party's reasonable judgment a conflict of interest may exist between
the indemnified and indemnifying parties with respect to the claim, permit the
indemnifying party to assume the defense of the claim with counsel reasonably
satisfactory to the indemnified party. If the indemnifying party does not assume
the defense, the indemnifying party will not be liable for any settlement made
without its consent (but that consent may not be unreasonably withheld). No
indemnifying party will consent to entry of any judgment or will enter into any
settlement that does not include as an unconditional term the claimant's or
plaintiff's release of the indemnified party from all liability concerning the
claim or litigation. An indemnifying party who is not entitled to or elects not
to assume the defense of a claim will not be obligated to pay the fees and
expenses of more than one

                                       15
<PAGE>

     counsel for all parties indemnified by the indemnifying party with respect
     to the claim, unless in the reasonable judgment of any indemnified party a
     conflict of interest may exist between the indemnified party and any other
     indemnified party with respect to the claim, in which event the
     indemnifying party shall be obligated to pay the fees and expenses of
     additional counsel.

Section 9. Rule 144 and Rule 144A.
           ----------------------

        (a) Company Obligations. If the Company files a registration statement
            -------------------
     pursuant to the requirements of the Securities Act or Section 12 of the
     Exchange Act, the Company covenants that it will file the reports required
     to be filed by it under the Securities Act and the Exchange Act and the
     rules and regulations adopted by the SEC thereunder (or, if the Company is
     not required to file such reports, it will make publicly available other
     information), and it will take such further action to enable the holder to
     sell Registrable Securities without registration under the Securities Act
     within the limitation of the exemptions provided by (i) Rule 144 under the
     Securities Act as amended from time to time, or (ii) any similar rule or
     regulation hereafter adopted by the SEC. Upon the request of any holder of
     Registrable Securities, the Company will deliver to the holder a written
     statement as to whether it has complied with Rule 144 or any successor rule
     requirements. The Company also covenants that it will provide all such
     information and it will take such further action as any holder of
     Registrable Securities reasonably may request to enable the holder to sell
     Registrable Securities without registration under the Securities Act within
     the limitation of Rule 144A under the Securities Act, as amended from time
     to time, or any successor rule requirements.

        (b) Reliance on Rule 144. If any proposed sale of Registrable Securities
            --------------------
     may be effected by the holders thereof pursuant to Rule 144(k) without any
     adverse effect on the proposed sale, as determined by the holder in its
     sole discretion, including without limitation the contemplated sale price
     or the quantity of Registrable Securities to be sold, then the holders of
     the Registrable Securities covenant to rely upon Rule 144(k) in the sale
     thereof in lieu of requesting a Demand Registration; provided, however, the
     holders of Registrable Securities shall not be obligated to take any action
     so that they are eligible to use or rely upon Rule 144(k) in connection
     with any sale or distribution.

     Section 10.  Participation in Underwritten Registrations.  No Person may
                  -------------------------------------------
participate in any underwritten registration without (a) agreeing to sell
securities on the basis provided in underwriting arrangements approved by the
persons entitled hereunder to approve such arrangements (the holders of the
Registrable Securities in a Demand Registration pursuant to Section 3(d) and the
                                                            ------------
Company in a piggyback registration pursuant to Section 4(e)), and (b)
                                                ------------
completing and executing all questionnaires, powers of attorney, indemnities,
underwriting agreements, and other documents required by the underwriting
arrangements.

Section 11.    Miscellaneous.
               -------------
(a)  Adjustments Affecting Securities.  The Company will not take any action, or
     --------------------------------
     permit any change to occur, with respect to the Registrable Securities that
     would affect

                                       16
<PAGE>

     adversely the ability of the holders to include those
     securities in a registration undertaken pursuant to this Agreement or the
     marketability of the Registrable Securities in any registration; provided,
     however, that the Company shall be permitted to take such action or permit
     such change if (i) the Board of Directors of the Company determines that
     the action or change has a legitimate corporate purpose unrelated to the
     effect such action or change would have on the ability of the holders of
     Preferred Stock to include those securities in a registration undertaken
     pursuant to this Agreement or the marketability of the Registrable
     Securities in any registration and (ii) such action or change would not
     have a material adverse effect on the ability of such holders to include
     those securities in a registration undertaken pursuant to this Agreement or
     the marketability of the Registrable Securities in any registration.
     Nothing in this subsection 11(a) shall permit the Company to amend or
     modify Section 3(f)(ii) of this Agreement without the consent of the
     holders of a majority of the shares of Series E Preferred Stock.

          (b) Amendment. This Agreement may not be amended or modified, and no
              ---------
     provision hereof may be waived, without the written consent of the Company
     and the holders of at least a majority of the outstanding Registrable
     Securities; provided that with respect the amendment, modification or
     waiver of any provision herein relating solely to the special rights
     granted to the holders of the Series E Preferred Stock herein, such
     amendment, modification or waiver shall require the written consent of the
     Company and the holders of at least a majority of the Series E Preferred
     Stock or Series E Registrable Securities, as applicable.

          (c) Attorneys' Fees. In any legal action or proceeding brought to
              ---------------
     enforce any provision of this Agreement, the prevailing party shall be
     entitled to recover all reasonable expenses, charges, court costs, and
     attorneys' fees in addition to any other available remedy at law or in
     equity.

          (d) Benefit of Parties: Assignability. All of the terms and provisions
              ---------------------------------
     of this Agreement shall be binding upon and inure to the benefit of the
     parties and their respective successors and assigns, including without
     limitation all subsequent holders of securities entitled to the benefits of
     this Agreement who agree in writing to become bound by the terms of this
     Agreement; provided, however, the Company may not delegate its
     responsibilities or assign its rights under this Agreement without the
     prior written consent of the holders of a Majority of the Registrable
     Securities then issued and outstanding .

          (e) Cooperation. The parties agree that after execution of this
              -----------
     Agreement they will from time to time, upon the request of any other party
     and without further consideration, execute, acknowledge, and deliver in
     proper form any further instruments and take such other action as any other
     party may reasonably require to carry out effectively the intent of this
     Agreement.

          (f) Cumulative Remedies and Survival. The rights and remedies
              --------------------------------
     specified in this Agreement shall not be exclusive of any other right or
     remedy and shall be

                                       17
<PAGE>

     cumulative and in addition to every other right or remedy now or hereafter
     existing at law or in equity or by statute or otherwise that may be
     available to the Investors.

          (g) Counterparts. This Agreement may be executed simultaneously in
              ------------
     two or more counterparts each of which shall be deemed an original, but
     all of which together shall constitute one and the same instrument.

          (h) Entire Agreement. This Agreement, the Series A Investment
              ----------------
     Agreement the Series B Investment Agreement, the Series C Investment
     Agreement, the Series D Investment Agreement, the Series E Investment
     Agreement and the Second Amended and Restated Voting and Co-Sale Agreement
     (as defined in the Series E Investment Agreement) contains the entire
     understanding of the parties with respect to the subject matter hereof and
     thereof. There are no representations, promises, warranties, covenants, or
     undertakings other than those expressly set forth or provided for herein or
     therein.

          (i) Governing Law. Illinois law shall govern the interpretation,
              -------------
     construction, and enforcement of this Agreement and all transactions and
     agreements contemplated hereby, notwithstanding any state's choice of law
     rules to the contrary .

          (j) Interpretation. The terms and conditions of this Agreement
              --------------
     represent the results of bargaining and negotiations among the parties,
     each of which has been represented by counsel of its own selection, and
     none of which has acted under duress or compulsion, whether legal, economic
     or otherwise, and represent the results of a combined draftsmanship effort.
     Consequently, the terms and conditions hereof shall be interpreted and
     construed in accordance with their usual and customary meanings and the
     parties hereby expressly waive and disclaim in connection with the
     interpretation and construction hereof any rule of law or procedures
     requiring otherwise, specifically including but not limited to any rule of
     law to the effect that ambiguous or conflicting terms or conditions
     contained herein shall be interpreted or construed against the party whose
     counsel prepared this Agreement or any earlier draft hereof.

          (k) Listing. If the Common Stock is listed for trading on any national
              -------
     securities exchange, that listing shall include all shares of Conversion
     Stock (to the extent permitted by the rules of the exchange).

          (l) No Inconsistent Agreements. Except with the prior written consent
              --------------------------
     of the holders of a Majority of the Registrable Securities then issued and
     outstanding, the Company will not enter into any agreement with respect to
     its securities that shall grant to any Person registration rights that are
     senior to, are in conflict with, or will interfere with the practical
     realization of the rights provided under this Agreement.

          (m) Notices. All notices, requests, demands, or other communications
              -------
     that are required or may be given pursuant to the terms of this Agreement
     shall be in writing and delivery shall be deemed sufficient in all respects
     and to have been duly given on the date of service if delivered personally
     or by facsimile transmission if receipt is confirmed to the party to whom
     notice is to be given, or on the third day after mailing if mailed by

                                       18
<PAGE>

     first-class mail, return receipt requested, postage prepaid, and properly
     addressed to the addresses set forth in the Series E Investment Agreement
     or to such other addresses as the respective parties hereto shall from time
     to time designate to the others in writing.

          (n) Specific Performance. Each of the parties agrees that damages for
              --------------------
     a breach of or default under this Agreement would be inadequate and that in
     addition to all other remedies available at law or in equity the parties
     and their successors and assigns shall be entitled to specific performance
     or injunctive relief, or both, in the event of a breach or a threatened
     breach of this Agreement.

          (o) Table of Contents and Captions. The Table of Contents and captions
              ------------------------------
     of the sections and subsections of this Agreement are solely for convenient
     reference and shall not be deemed to affect the meaning or interpretation
     of any provision of this Agreement.

          (p) Validity of Provisions. Whenever possible, each provision of this
              ----------------------
     Agreement shall be interpreted in such a manner as to be effective and
     valid under applicable law. Should any part of this Agreement for any
     reason be declared by any court of competent jurisdiction to be invalid,
     that decision shall not affect the validity of the remaining portion, which
     shall continue in full force and effect as if this Agreement had been
     executed with the invalid portion eliminated, it being the intent of the
     parties that they would have executed the remaining portion of the
     Agreement without including any part or portion that may for any reason be
     declared invalid.

          (q) Waiver of Breach. Neither any waiver of any breach of, nor any
              ----------------
     failure to enforce any term or condition of, this Agreement shall operate
     as a waiver of any other breach of any term or condition, nor constitute
     nor be deemed a waiver or release of any other rights, in law or at equity,
     or claims that any party may have against any other party for anything
     arising out of, connected with, or based upon this Agreement. No waiver
     shall be enforceable against any party hereto unless set forth in a written
     instrument or agreement signed by that party. No waiver shall be deemed to
     occur as a result of the failure of any party to enforce any term or
     condition of this Agreement.

          (r) Additional Investor. The Company, in connection with certain
              -------------------
     financing arrangements has issued warrants to acquire shares of Series C
     Preferred Stock to Third Coast Venture Lease Partners I, L.P. ("Third
     Coast"), CID Mezzanine Capital, L.P. ("CIDMC") and Silicon Valley Bank
     (such warrants being collectively referred to as the "Existing Warrants")
     and the Company may in the future enter into additional financing
     arrangements pursuant to which the Company will issue "Additional Warrants"
     (as that term is defined in Section 3.4 of the Series E Investment
     Agreement); upon exercise of such Existing Warrants or such Additional
     Warrants by the holder or holders thereof, such holder or holders shall be
     deemed an "Investor" for all purposes hereof and Schedule 1 shall be
                                                      --------
     amended to include such holder or holders designated as such without any
     action of the Company or the other Investors.

                                       19
<PAGE>

                               [END OF AGREEMENT]

                    [REST OF PAGE INTENTIONALLY LEFT BLANK]

                                       20

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