Document:

wtrh-ex107_83.htm

 

Exhibit 10.7

 

AMENDMENT NO. 3

to

CREDIT AND GUARANTY AGREEMENT

This AMENDMENT NO. 3 TO CREDIT AND GUARANTY AGREEMENT (this “Amendment”) is made as of July 15, 2020, by and among WAITR INC., a Delaware corporation (“Borrower”), WAITR INTERMEDIATE HOLDINGS, LLC, a Delaware limited liability company (“Holdings”), LUXOR CAPITAL, LLC, as a Lender (as hereinafter defined) and LUXOR CAPITAL GROUP, LP, as administrative agent (in such capacity, the “Administrative Agent”) and collateral agent (in such capacity, the “Collateral Agent”) for the Lenders. 

WHEREAS, Borrower, Holdings, Administrative Agent, and the lenders from time to time party thereto (the “Lenders”) are parties to that certain Credit and Guaranty Agreement dated as of November 15, 2018 (as amended, restated, amended and restated, supplemented or otherwise modified from time to time prior to the date hereof (including as amended pursuant to (i) that certain Amendment No. 1 to Credit and Guaranty Agreement dated as of January 17, 2019 and (ii) that certain Amendment No. 2 to Credit and Guaranty Agreement dated as of May 21, 2019), the “Existing Credit Agreement”; and the Existing Credit Agreement, as amended by this Amendment being referred to herein as the “Amended Credit Agreement”).

WHEREAS, Borrower has requested that Lenders amend the Existing Credit Agreement so as to effectuate the amendments contemplated by Section 2 hereof.

WHEREAS, Borrower, Holdings, Administrative Agent, and Lenders have agreed to such amendments upon and subject to the terms and conditions set forth herein.

NOW, THEREFORE, in consideration of the premises set forth above, the terms and conditions contained herein, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Borrower, Holdings, Administrative Agent, and Lenders hereby agree as follows:

Section 1.Defined Terms.  Capitalized terms used but not otherwise defined herein shall have the respective meanings assigned to such terms in the Amended Credit Agreement.

Section 2.Amendments to Existing Credit Agreement.  The Existing Credit Agreement is hereby amended, effective as of the Amendment No. 3 Effective Date (as defined below), as follows:

(a)Section 1.1 of the Existing Credit Agreement is hereby amended by amending the defined term “Term Loan Maturity Date” to delete the text “November 15, 2022” and replace it with “November 15, 2023”.

(b)Section 2.5(a) of the Existing Credit Agreement is hereby amended and restated in its entirety as follows:

(a)Except as otherwise set forth herein, 

(i)the Closing Date Term Loan shall bear interest on the unpaid principal amount thereof (x) from the date made to (but not including) the Amendment No. 1 Effective Date at the rate of 7.0% per annum and, thereafter, (y) from (and including) the Amendment No. 1 Effective Date through repayment (whether by acceleration or otherwise) thereof at the rate of 7.125% per 

 

 

annum (except that from (and including) the Amendment No. 3 Effective Date to (but not including) the first anniversary of the Amendment No. 3 Effective Date at the rate of 5.125% per annum); and

(ii)the Amendment No. 1 Term Loan shall bear interest on the unpaid principal amount thereof from the date made through repayment (whether by acceleration or otherwise) thereof at the rate of 7.125% per annum (except that from (and including) the Amendment No. 3 Effective Date to (but not including) the first anniversary of the Amendment No. 3 Effective Date at the rate of 5.125% per annum).

Section 3.Representations and Warranties of the Credit Parties.  By its execution and delivery of this Amendment, each Credit Party hereby represents and warrants that each of the representations and warranties contained in Section 4 of the Amended Credit Agreement (which are incorporated herein by this reference, mutatis mutandis) are true and correct in all material respects on and as of the Amendment No. 3 Effective Date (except for those representations and warranties that are conditioned by materiality, which are true and correct in all respects) to the same extent as though made on and as of such date, except to the extent such representations and warranties specifically relate to an earlier date, in which case such representations and warranties were true and correct in all material respects (except for those representations and warranties that are conditioned by materiality, which were true and correct in all respects) on and as of such earlier date.

Section 4.Conditions of Effectiveness.  This Amendment shall become effective on and as of the date (such date, the “Amendment No. 3 Effective Date”) upon which all of the following conditions set forth in this Section 4 shall have been satisfied: 

(a)Receipt by Administrative Agent of counterparts of this Amendment duly executed by each Credit Party, Lenders and Administrative Agent.

(b)On the Amendment No. 3 Effective Date after giving effect to this Amendment, (i)  each of the representations and warranties contained in Section 4 of the Existing Credit Agreement are true and correct in all material respects on and as of the Amendment No. 3 Effective Date (except for those representations and warranties that are conditioned by materiality, which are true and correct in all respects) to the same extent as though made on and as of such date, except to the extent such representations and warranties specifically relate to an earlier date, in which case such representations and warranties were true and correct in all material respects (except for those representations and warranties that are conditioned by materiality, which were true and correct in all respects) on and as of such earlier date, (ii) no event shall have occurred and be continuing or would result from the consummation of this Amendment that would constitute an Event of Default under the Existing Credit Agreement.

(c)Receipt by Administrative Agent of a one-time prepayment of the Term Loan by Borrower in an amount equal to $10,500,000, such prepayment to be applied in the same manner as set forth in Section 2.10(a) of the Existing Credit Agreement.

(d)Parent, Administrative Agent and Lenders (as defined therein) party to the Parent Convertible Notes Credit Agreement will have executed and delivered an amendment to the Parent Convertible Notes Credit Agreement in form and substance reasonably satisfactory to Administrative Agent. 

Section 5.Reference to and Effect on the Credit Agreement.

(a)Upon the Amendment No. 3 Effective Date, each reference in the Existing Credit 

 

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Agreement to “this Agreement,” “hereunder,” “hereof” or words of like import shall mean and be a reference to the Amended Credit Agreement and each reference in any other Credit Document to “the Credit Agreement” shall mean and be a reference to the Amended Credit Agreement.

(b)Except as specifically amended hereby, the Credit Documents shall remain in full force and effect and are hereby ratified and confirmed.  Other than as expressly set forth herein, nothing in this Amendment shall be deemed to constitute a waiver by Administrative Agent or any Lender of any Default or Event of Default, nor constitute a waiver of any provision of the Existing Credit Agreement, this Amendment, the Amended Credit Agreement, any Credit Document or any other documents, instruments or agreements executed and/or delivered in connection herewith or therewith, whether now existing or hereafter arising, or of any right, power or remedy that Administrative Agent or Lenders may have under any of the Credit Documents or applicable law.  Upon the Amendment No. 3 Effective Date, this Amendment, the Amended Credit Agreement and the other Credit Documents constitute the entire agreement among the parties hereto with respect to the subject matter hereof and thereof and supersede all other prior agreements and understandings, both written and verbal, among the parties hereto with respect to the subject matter hereof.  

(c)Borrower and the other parties hereto acknowledge and agree that, on and after the Amendment No. 3 Effective Date, this Amendment shall constitute a Credit Document for all purposes of the Amended Credit Agreement.

Section 6.Governing Law.  This Amendment shall be governed by and construed in accordance with the internal laws of the State of New York, but giving effect to federal laws applicable to national banks.

Section 7.Headings.  Section headings in this Amendment are included herein for convenience of reference only and shall not constitute a part of this Amendment for any other purpose.

Section 8.Counterparts.  This Amendment may be executed by one or more of the parties hereto on any number of separate counterparts, and all of said counterparts taken together shall be deemed to constitute one and the same instrument.  Delivery of an executed counterpart of a signature page of this Amendment by facsimile, e-mailed .pdf or any other electronic means that reproduces an image of the actual executed signature page shall be effective as delivery of a manually executed counterpart of this Amendment.

Section 9.Reaffirmation.  Each of the Credit Parties as debtor, grantor, pledgor, guarantor, assignor, or in any other similar capacity in which such Credit Party grants liens or security interests in its property or otherwise acts as an accommodation party or guarantor, as the case may be, (a) hereby ratifies and reaffirms all of its payment and performance obligations, contingent or otherwise, under each of the Credit Documents to which it is a party (after giving effect hereto) and (b) to the extent such Credit Party granted liens on or security interests in any of its property pursuant to any Credit Document as security for or otherwise guaranteed the Obligations under or with respect to the Credit Documents, hereby ratifies and reaffirms such guarantee and grant of security interests and liens and confirms and agrees that such security interests and liens hereafter secure all of the Obligations as amended hereby.  Each of the Credit Parties hereby consents to this Amendment and each of the transactions contemplated hereby and acknowledges that each of the Credit Documents (as amended through and including the date hereof) remains in full force and effect and is hereby ratified and reaffirmed.  

Section 10.No Novation.  Neither this Amendment nor the Amended Credit Agreement shall extinguish the obligations for the payment of money outstanding under the Existing Credit Agreement or discharge or release any Lien or priority of any Collateral Document or any Loan Guaranty or any other 

 

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security therefor.  Nothing herein contained shall be construed as a substitution or novation of the Obligations outstanding under the Existing Credit Agreement or any Collateral Document or instruments securing the same, which shall remain in full force and effect, except to any extent modified hereby or by instruments executed concurrently herewith.  Nothing implied by this Amendment, the Amended Credit Agreement or in any other document contemplated hereby or thereby shall be construed as a release or other discharge of the Credit Parties under the Existing Credit Agreement, the Amended Credit Agreement or any other Credit Document.  Each of the Existing Credit Agreement and the other Credit Documents shall remain in full force and effect, except to the extent specifically modified hereby or in connection herewith.  It is the intention of the parties hereto that neither this Amendment nor the Amended Credit Agreement constitute a novation of the Obligations outstanding under the Existing Credit Agreement or any collateral securing the same, all of which shall remain in full force and effect after the date hereof, as amended by this Amendment.

Section 11.Release.  Borrower and each Credit Party hereby waive, release, remise and forever discharge Administrative Agent, Collateral Agent, Lead Arranger and Lenders whether based in contract, tort, implied or express warranty, strict liability, criminal or civil statute or common law of any kind or character, known or unknown, which Borrower and any other Credit Party ever had, now has or might hereafter have against Administrative Agent, Collateral Agent, Lead Arranger or Lenders and each other Indemnitee arising from any event occurring on or prior to the date hereof which relates, directly or indirectly, to the Term Loan or the Credit Documents or any acts or omissions of Administrative Agent, Collateral Agent, Lead Arranger, Lenders or any other Indemnitee in respect of the Term Loan or the Credit Documents. 

[Signature Pages Follow]

 

 

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IN WITNESS WHEREOF, this Amendment has been duly executed as of the day and year first above written.

WAITR INC.

 

By: /s/ Leonid Bogdanov

Name: Leonid Bogdanov

Title:   Chief Financial Officer 

 

 

WAITR INTERMEDIATE HOLDINGS, LLC

 

By: /s/ Leonid Bogdanov

Name: Leonid Bogdanov 

Title:   Chief Financial Officer 

 

 

Signature Page to
Amendment No. 3 to Credit and Guaranty Agreement

 

 

 

 

LUXOR CAPITAL GROUP, LP 
as Administrative Agent, Lead Arranger and Collateral Agent 

 

By: /s/ Norris Nissim

Name:Norris Nissim

Title:General Counsel

 

Signature Page to
Amendment No. 3 to Credit and Guaranty Agreement

 

 

 

 

LUXOR CAPITAL, LLC,
as Lender 

By:Luxor Capital Group, LP,

its Manager

 

By: /s/ Norris Nissim

Name:Norris Nissim

Title:General Counsel

 

 

 

 

Signature Page to
Amendment No. 3 to Credit and Guaranty AgreementExhibit
10.1

 

EXECUTION
VERSION

 

EMPLOYMENT
AGREEMENT

 

THIS EMPLOYMENT AGREEMENT (this “Agreement”)
is made as of August 4, 2020, by and between Brett T. Ponton (“Executive”) and ServiceMaster Global Holdings,
Inc., a Delaware corporation (“ServiceMaster” or the “Company”).

 

WHEREAS, ServiceMaster desires to employ
Executive as the Chief Executive Officer (“CEO”) of ServiceMaster and as a member of the Company’s Board
of Directors (the “Board”), and Executive desires to be retained by ServiceMaster in such capacities, in each
case pursuant to the terms and conditions of this Agreement.

 

WHEREAS, ServiceMaster and Executive intend
hereby to set forth the terms and conditions upon which Executive shall be employed in such capacities.

 

NOW, THEREFORE, in consideration of the
mutual covenants and obligations contained herein, and intending to be legally bound, the parties, subject to the terms and conditions
set forth herein, agree as follows:

 

1.             Defined
Terms. Any capitalized terms that are not defined within this Agreement are defined
in Exhibit A hereto attached.

 

2.             Term.
ServiceMaster shall employ Executive, and Executive
agrees to be employed by ServiceMaster, in each case, subject to the terms and conditions
of this Agreement, for the period commencing on or about September 15, 2020, but in no
event later than October 1, 2020 (the “Start Date”) and continuing through
and including the earliest of (a) the effective date of Executive’s
termination of employment (the “Date of Termination”), (b)
the date of Executive’s death, and (c) the
third anniversary of the Start Date (such period, the “Term”);
provided that the Term shall automatically be extended by one (1) year effective
upon the third anniversary of the Start Date and each anniversary thereafter, until such
date as either the Company or Executive shall have terminated such automatic extension provision by giving written notice to the
other at least ninety (90) days prior to the end of the initial Term or any extended Term.

 

3.             Duties;
Location of Performance.

 

(a)           Commencing
on the Start Date, continuing during the Term,
and subject to the powers, authorities and responsibilities vested in the Board and
committees of the Board, Executive shall: (i) have the authorities and
responsibilities consistent with his position as the CEO of ServiceMaster and,
at a level commensurate with such position, as an officer or director of such other of the Company’s
subsidiaries as may be requested by the Board from time to time; (ii) report
directly to the Board; and (iii) so long as Executive serves
as CEO of the Company, serve as a member of the Board without
additional compensation. Commencing on the Start Date, Executive shall be appointed as
a member of the Board, and at all times as applicable during the Term,
the Company shall nominate Executive for
election to the Board; provided that upon any termination of Executive’s
employment under this Agreement, Executive shall,
effective as of the Date of Termination (or Executive’s
death), immediately cease to serve on the Board and any committees thereof. During the Term,
all employees of ServiceMaster and its subsidiaries shall report to Executive or
his designee and Executive shall be the senior-most executive of the Company and
its subsidiaries.

 

    

     

    

 

(b)           Subject
to any required business travel on behalf of the Company and the provisions of Section
4(d) below, Executive’s principal place of
business will be at ServiceMaster’s corporate offices in the greater Memphis, Tennessee
metropolitan area.

 

4.             Obligations
of ServiceMaster During the Term. ServiceMaster shall
provide the following to Executive during the Term:

 

(a)            Salary.
ServiceMaster shall pay Executive a base salary
(as increased, “Base Salary”) at an annual rate of at least $975,000,
payable in accordance with the payroll practices of the Company. Executive’s
rate of Base Salary shall be subject to annual review by the Board
or the Compensation Committee (defined below), and any possible increase (but not
decrease) shall be at the discretion of the Board or the Compensation
Committee. Executive’s Base Salary may
not be decreased without the written consent of Executive.

 

(b)           Annual
Bonus. Executive shall be eligible to participate in the Company’s
Annual Bonus Plan (or any successor plan) (the “Bonus
Plan”) in respect of each fiscal year of the Company on at least the same
terms and conditions as other executive officers of ServiceMaster;
provided that Executive’s annual bonus opportunity
under the Bonus Plan (the “Annual Bonus”) payable at achievement of
“target” levels shall not be less than 100% of Base Salary (the “Target Bonus”),
it being understood that the actual amount of the Annual Bonus payable and the performance
metrics, weighting, and thresholds applicable to Executive shall be determined in accordance
with the Bonus Plan as adopted and administered by the Compensation
Committee of the Board (the “Compensation Committee”). The Compensation
Committee will review performance metrics and the Target Bonus with the Executive at the beginning of each fiscal year and will
conduct a performance review with the Executive at the end of each fiscal year when Annual Bonuses are being determined. Notwithstanding
the foregoing, in no event shall Executive’s Annual
Bonus for the 2020 performance year be less than an amount equal to (x) $975,000,
multiplied by (y) a fraction, the numerator of which is the number of days from the
Start Date through December 31, 2020, and the denominator of which is 365. Any Annual Bonus
paid pursuant to this Section 4(b)(1), shall be paid when paid to other executive officers
of ServiceMaster under the Bonus Plan, but in no
event later than March 15 of the year following the year in respect of which it was earned. Except as otherwise provided in Section
7, Executive must be employed by the Company
on the date on which the Annual Bonus is paid to receive the Annual
Bonus.

 

(c)           Benefits. Executive shall
be entitled to those employee benefits and perquisites that the Company from
time to time no less favorable than those made available to any of its executive officers
(the “Benefits”) subject to the terms and conditions of such
benefit plans or programs as in effect from time to time. The Benefits currently
include, without limitation, medical insurance, dental insurance, life insurance, vision insurance, flexible spending or
similar account, four weeks of paid annual vacation, and such other benefits, as the Board or Compensation
Committee may determine from time to time. In the event that Executive’s eligibility for ServiceMaster health
insurance benefits does not commence immediately upon the Start Date, then ServiceMaster will pay Executive an amount, which
after the application of taxes, equals the amount of the COBRA premiums paid by Executive for COBRA continuation coverage
under Executive’s prior employer’s welfare arrangements for the period from the Start Date through the date of
such commencement of ServiceMaster coverage.

 

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(d)           Reimbursement
of Other Expenses; Relocation.

 

(1)           Executive
shall be reimbursed for all proper and reasonable expenses incurred by Executive in
the performance of his duties hereunder in accordance with the policies of ServiceMaster as
in effect from time to time.

 

(2)           Executive
shall establish a primary residence within the greater Memphis-metropolitan area not later than 180 days following the
Start Date. To assist Executive with his relocation,
the Company shall reimburse Executive’s relocation
expenses, and otherwise provide relocation assistance, all in accordance with the terms and conditions of the Company’s
applicable relocation policy applied to senior executive officers (currently, the Tier
V Relocation Policy), except that the temporary living benefit provided thereunder will be maintained for six months.

 

5.             Onboarding
Compensation.

 

(a)           Make-Whole
Bonus. On or as soon as reasonably practicable following the Start Date, the
Company shall grant to Executive a cash bonus (the
“Make-Whole Bonus”) in the amount of $520,000. The Make-Whole
Bonus shall compensate Executive for bonus compensation foregone from previous employment
and other expenses. The after-tax amount of the Make-Whole Bonus paid to the Executive
shall be subject to repayment to the Company by Executive upon Executive’s
resignation for any reason other than Good Reason or termination for Cause on or before
the first anniversary of the Start Date.

 

(b)           Equity
Award. On the Start Date, the Company shall
grant to Executive equity incentive awards (the “2020
Equity Awards”) having an aggregate target grant date fair value equal to 33% of Executive’s
Annual LTI Target (as such term is defined in Section 6
below). The 2020 Equity Awards shall be in the same form as, and have terms and
conditions consistent with the criteria applicable to, the Company’s 2020 equity
grants to its senior executive officers (i.e., 50% in the form of performance stock units,
30% in the form of nonqualified stock options with a per share exercise price equal to the per share closing sale price of the
common stock covered by such options on the last trading date immediately preceding the option grant date, and 20% in the form
of restricted stock units (with such stock units providing for dividend equivalent rights and vesting not to exceed three (3)
years), except that for any 2020 Equity Awards that vest solely based on continued service,
the vesting reference date shall be the Start Date (and not the grant date as specified
in such other senior executive officers’ awards).

 

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6.            Annual
Equity Grants. Beginning in calendar year 2021 and each subsequent calendar year occurring during the Term, Executive shall
be eligible to be considered for annual long-term equity incentive grants commensurate with his position, at the same time as
all other executive officers of the Company, with the total target grant date value, form(s) and terms of such annual equity grants
to be determined by the Compensation Committee; provided, however, that for calendar year 2021, Executive’s
annual equity grants will have a total grant date value of not less than 325% of Executive’s then Base Salary (the “Annual
LTI Target”).

 

7.             Severance
Benefits.

 

(a)           In
the event that Executive’s employment hereunder is terminated during the period beginning
on and including the Start Date and ending on or prior to the expiration of the Term
by ServiceMaster without Cause or by Executive for Good Reason, then ServiceMaster,
subject to Section 7(g), shall pay to Executive,
as compensation for services rendered to ServiceMaster and its affiliated companies:

 

(1)           Executive’s
Base Salary (prior to any reduction by the Company)
earned through the Date of Termination, to the extent not previously paid (but after giving
effect to any amounts that would be deferred pursuant to the ServiceMaster deferred compensation
plan); plus

 

(2)           (i)
Executive’s Annual Bonus (prior to any reduction
by the Company) with respect to the completed fiscal year immediately prior to the fiscal
year in which the Date of Termination occurs, to the extent not previously paid (but after
giving effect to any amounts that would be deferred pursuant to the ServiceMaster deferred
compensation plan), plus (ii) the Annual Bonus, if any, that Executive
would have been paid in respect of the fiscal year in which the Date of Termination occurs
had his employment not terminated, prorated for the portion of the fiscal year during which Executive
was employed elapsed through the Date of Termination (the “Pro
Rata Bonus”); plus

 

(3)           (i)
continued payment of Executive’s monthly Base Salary
(prior to any reduction by the Company), at the rate in effect immediately prior
to the Date of Termination, for twenty-four (24) months following the Date
of Termination (the “Severance Period”), and (ii) if
a Change in Control occurs during the Severance Period, any then the remaining payments due under this Section 7(a)(3) will
be paid upon the closing date of the Change in Control in a lump sum, solely to the extent such Change
in Control constitutes a permissible payment event under Section 409A; plus

 

(4)           reimbursement
of Executive’s business expenses pursuant to Section 4(d)
and any accrued but unused vacation; plus

 

(5)           if
such a termination occurs within twenty-four (24) months of a Change in Control,
Executive shall be entitled to the foregoing, except (i) the cash payment pursuant to Section
7(a)(3) shall be paid in a lump sum and (ii)Executive shall
additionally be entitled to a payment equal to 200% of the Target Bonus (prior to any reduction
by the Company), also to be paid in a lump sum.

 

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(b)           In
the event that Executive’s employment hereunder is terminated during the period beginning
on and including the Start Date and ending on or prior to the expiration of the Term
by ServiceMaster for Cause or by Executive for
any reason other than Good Reason, including by reason of Retirement,
death or Disability, then ServiceMaster shall pay
to Executive (or Executive’s executors, legal
representatives or administrators in the event of Executive’s death), as compensation
for services rendered to ServiceMaster and its affiliated companies:

 

(1)           Executive’s
Base Salary (prior to any reduction by the Company)
earned through the Date of Termination or date of death, to the extent not previously paid
(but after giving effect to any amounts that would be deferred pursuant to the ServiceMaster deferred
compensation plan); plus

 

(2)            in
the event Executive’s employment is terminated by reason of death, Disability
or Retirement, (i) Executive’s
Annual Bonus with respect to the completed fiscal year immediately prior to the fiscal
year in which the Date of Termination occurs, to the extent not previously paid (but after
giving effect to any amounts that would be deferred pursuant to the ServiceMaster deferred
compensation plan), plus (ii) the Pro Rata Bonus; plus

 

(3)           reimbursement of Executive’s expenses pursuant to Section 4(d)
and any unused but accrued vacation.

 

(c)           Payment.
Subject to Section 15, (i) any amount
payable pursuant to Section 7(a)(1) or 7(b)(1) above shall be paid in accordance
with the payroll practices of the Company; (ii) any
amount payable pursuant to Section 7(a)(2) or 7(b)(2) shall be paid when Annual
Bonuses for the applicable fiscal years are paid to other executive officers of
the Company, but in no event later than March 15 of the year following the year in
respect of which such bonuses were earned; (iii) any amount payable pursuant to
Section 7(a)(3)(i) shall be paid in equal monthly installments during the
two-year period following the Date of Termination, except that all installments that
would have been paid during the first 60 days following the Date of Termination shall
be paid on the 60th day following the Date of Termination; and (iv) any
amount payable pursuant to Section 7(a)(3)(ii) or 7(a)(5) shall be paid on the Change in Control or
the 60th day following the Date of Termination as applicable under Section 7(a)(3)(ii)
or 7(a)(5) respectively. In addition, if on the Date of Termination Executive is a
“specified employee,” as defined in Treasury Regulation
Section 1.409A-1(i) and determined using the identification methodology selected by the Company from
time to time, or if none, the default methodology, any or all amounts payable under this Agreement on
account of such termination of employment that would (but for this provision) be payable within six months following the Date
of Termination, shall instead be paid in a lump sum on the first day of the seventh month following the Date
of Termination or, if earlier, upon Executive’s death, except (A) to
the extent of amounts that do not constitute a “deferral of compensation”
within the meaning of Treasury Regulation Section 1.409A-1(b) (including without limitation by reason of the safe harbor
set forth in Treasury Regulation Section 1.409A-1(b)(9)(iii), as determined by the Company in
its reasonable good faith discretion); (B) benefits which qualify as excepted
welfare benefits pursuant to Treasury Regulation
Section 1.409A 1(a)(5); and (C) other amounts or benefits that are not
subject to the requirements of Section 409A of the Internal Revenue Code of 1986,
as amended (the “Code”).

 

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(d)           Continuation
of Benefits. In the event Executive is entitled
to the severance benefits under Section 7(a),
then for up to eighteen (18) months following the Date of Termination, subject to Executive’s
or Executive’s eligible beneficiary’s enrollment for COBRA continuation coverage
and payment of the applicable monthly COBRA premium amounts, the Company
will cause a monthly reimbursement to be made to Executive
such that, after payment of applicable taxes, Executive retains an amount of such reimbursement equal to the full
premium for the COBRA coverage so elected as in effect immediately prior to the Date of
Termination.

 

(e)           Exclusive
Severance. Any amount paid pursuant to Section 7(a) or 7(b) or 7(d) shall be paid
in lieu of any other amount of severance relating to salary or bonus payments or health, welfare and life insurance coverage to
be received by Executive upon termination of employment of Executive
under any severance plan, policy or arrangement of ServiceMaster or its affiliated
companies. Notwithstanding the foregoing, in the event that Executive’s employment
hereunder is terminated for any reason, Executive shall be entitled to continuation of
Benefits to the extent available, subject to the terms and conditions of such benefit plans
or programs for terminated employees.

 

(f)            Equity-Based
Compensation. The 2020 Equity Awards and any other equity awards granted to Executive
under the applicable Stock Incentive Plan and held by Executive
on the Date of Termination or date of death shall be subject to the terms and conditions
of the applicable Stock Incentive Plan, including, without limitation, the restriction
periods, vesting and forfeiture schedules, and termination provisions.

 

(g)           Release;
Compliance with Restrictive Covenants. Notwithstanding anything to the contrary in this Section 7,
in the event the Company is obligated to make payments pursuant to Sections 7(a)(3),
7(a)(5) and 7(d), it shall be a condition to such payments that: (i), within forty-five
(45) days following the Date of Termination, Executive
enter into a general release of claims, containing the provisions attached hereto
as Exhibit B and such other provisions, if any, as the parties may mutually agree, waiving any and all claims against the
Company, its subsidiaries, their affiliates and their respective officers, directors, employees,
agents, representatives, stockholders, members and partners relating to this Agreement and
to his employment during the term hereof; (ii) the Representation (d)(i) to be made by
Executive in Exhibit B shall be true and correct in all respects; and (iii) Executive materially
complies with the covenants set forth in Section 8 during the Severance
Period.

 

(h)           Notice
of Termination. Executive shall be required to provide the Company
with thirty (30) days’ advance written notice, and the Company may provide
notice at any time, of the intention to terminate Executive’s employment for any
reason, other than a termination by the Company for Cause or termination by Executive
with Good Reason, each of which shall be subject to the applicable notice and cure
time periods set forth in Exhibit A.

 

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(i)            In
the event the Company gives Executive notice of
non-automatic extension of this Agreement at any time pursuant to Section 2,
such termination shall be treated as a termination without Cause immediately prior to the expiration of the Term.

 

8.             Covenants.
For good and valuable consideration, including without limitation the grant of equity awards and the severance benefits
provided for in Section 7 above, the sufficiency of which Executive
hereby acknowledges, Executive agrees to the following:

 

(a)           Non-Competition,
Non-Solicitation. From and after the Start Date and through and including the date
that is two years after the Date of Termination, Executive
shall not do any of the following, directly or indirectly, without the prior written consent of the Board:

 

(1)           directly
or indirectly (whether as owner, stockholder, director, officer, employee, principal, agent, consultant, independent contractor,
partner or otherwise), in North America or any other geographic area in which ServiceMaster or
any subsidiary of ServiceMaster is then conducting business, own, manage, operate, control,
participate in, perform services for, or otherwise carry on, a business similar to or competitive
with a business conducted by ServiceMaster or any subsidiary of ServiceMaster (a “Competitive
Enterprise”); provided that the foregoing shall not prohibit (x) Executive’s
passive ownership of less than 1% of any class of voting securities of a publicly held company
which would otherwise be prohibited under this Section 8(a)(1) or (y) Executive’s
providing services to either (A) a separate division or operating unit of a multi-divisional Competitive
Enterprise if such division or operating unit is not competitive with the business conducted by ServiceMaster
or any subsidiary of ServiceMaster or (B) a Competitive
Enterprise where the revenues derived from the divisions or operating units that, if standing alone, would be a Competitive
Enterprise (I) account in the aggregate for less than 20% of the aggregate consolidated revenue of the entire Competitive
Enterprise (or, if applicable, the portion of the Competitive Enterprise for which
Executive is responsible (including, for the avoidance of doubt, subsidiary entities))
and (II) on a business unit by business unit basis are 35% or less than the revenue
of the corresponding business unit of ServiceMaster (except that, for purpose of this clause
(II), any ServiceMaster business unit that accounts
for 10% or less of the aggregate consolidated revenue of ServiceMaster shall be disregarded),
in the case of each of clause (I) and this clause (II) for
the fiscal year prior to Executive’s commencement of employment therewith; or

 

(2)           other
than in the good faith performance of Executive’s duties to ServiceMaster,
directly or indirectly attempt to induce any employee of ServiceMaster or any subsidiary
of ServiceMaster to terminate his or her employment with ServiceMaster
or any subsidiary of ServiceMaster for any purpose whatsoever, or attempt directly
or indirectly, in connection with any business to which Section 8(a)(1) applies, to
solicit the trade or business of any current or prospective customer, supplier or partner of ServiceMaster
or any subsidiary of ServiceMaster; provided, that this Section 8(a)(2)
shall not be violated by (i) general advertising or solicitation not specifically targeted at ServiceMaster
related persons or entities or (ii) Executive serving as a reference, upon
request.

 

    -7-

     

    

 

(b)           Confidentiality; Work Product. Executive agrees that, during Executive’s
employment with the Company and its subsidiaries and thereafter, other than in the good
faith performance of his duties to the Company and its subsidiaries, Executive
will not disclose confidential or proprietary information, or trade secrets, related to any business of the Company
or its subsidiaries, including without limitation, and whether or not such information is specifically designated as confidential
or proprietary: all business plans and marketing strategies; information concerning existing and prospective markets, suppliers
and customers; financial information; information concerning the development of new products and services; and technical and non-technical
data related to software programs, design, specifications, compilations, inventions, improvements, patent applications, studies,
research, methods, devices, prototypes, processes, procedures and techniques. Notwithstanding the foregoing, Executive
may disclose confidential information to the extent required by law, regulation or order of a regulatory body, in each
case so long as Executive gives the Company written
notice of the disclosure as soon as practicable under the circumstances to enable the Company
to seek a protective order, confidential treatment or other appropriate relief (except that notice to the Company
need not be given during any period that such disclosure is prohibited by applicable law). Executive’s
obligations under this Section 8(b) are indefinite in term.
Executive hereby assigns, transfers and releases, without royalty or any other consideration
except as expressly set forth herein, all worldwide right, title and interest Executive may
have or acquire (including copyright and “moral rights”) in and to all work
product, inventions, discoveries, know-how,
processes, data and other items (“Materials”) resulting from Executive’s
services under this Agreement. To the extent that any Materials
are not assignable, Executive waives, disclaims and agrees that Executive
will not enforce against ServiceMaster any rights Executive
may have to such Materials.

 

(c)           Non-Disparagement.
At all times during the Term and for two years thereafter, Executive
agrees that Executive will refrain from making public statements, written or oral,
that criticize, disparage or defame the business, goodwill or reputation of ServiceMaster
(including its products and services), its directors, officers, executives, subsidiaries, parent entities, and/or employees or
making statements which could adversely affect the morale of other employees. At all times during the Term
and for two (2) years thereafter, the Company agrees that its active members of
the Board and active named executive officers (each
as in effect from time to time) will refrain from making public statements, written or oral, that criticize, disparage or defame
Executive. Nothing in this Agreement, however, shall
be construed to prevent Executive or the Company (including
any of its representatives) from providing truthful testimony or information in response to any valid subpoena, court order, the
request of any government agency or as otherwise required by law (including in connection with any whistleblower laws), from rebutting
false or misleading statements about the party by others or making normal competitive-type statements not in violation of Section
8(a) above or otherwise making truthful statements in connection with the parties enforcing
their respective rights hereunder. There shall be no third-party beneficiaries of this Section 8(c),
other than applicable subsidiaries of the Company.

 

    -8-

     

    

 

(d)           Cooperation. During and after Executive’s employment, Executive
shall reasonably cooperate with ServiceMaster with respect to any matter (including
without limitation any investigation, governmental proceeding and litigation, including the defense or prosecution of any claims
or actions now in existence or which may be brought in the future against or on behalf of ServiceMaster
or its affiliates) that relates to events or occurrences that transpired while Executive
was employed by ServiceMaster to the extent Executive
is not adverse to ServiceMaster or its affiliates in such matter. Executive’s
reasonable cooperation in connection with such claims or actions shall include, but not be limited to, being reasonably available
to meet with counsel to prepare for discovery or trial and to act as a witness on behalf of ServiceMaster
at mutually convenient times. During and after Executive’s employment, Executive
also shall reasonably cooperate with ServiceMaster or its affiliates in connection
with any investigation or review of any Federal, state or local regulatory authority as any such investigation or review relates
to events or occurrences that transpired while Executive was employed by ServiceMaster.
ServiceMaster shall reimburse Executive for any
reasonable out-of-pocket expenses incurred in connection with Executive’s performance
of obligations pursuant to this Section 8(d), provided, that should cooperation under this Section
8(d) exceed, after termination of Executive’s service with ServiceMaster, ten (10) hours in the aggregate, then such cooperation
will be conditioned on ServiceMaster compensating Executive at a rate of compensation as reasonably agreed to by the parties based
on Executive’s prior ServiceMaster regular compensation. ServiceMaster shall
take commercially reasonable efforts to account for Executive’s locale and personal
and professional commitments in connection with requests for cooperation hereunder.

 

9.             Indemnification.
Effective as of the Start Date, the Company and Executive shall enter into an indemnification
agreement in the form attached as Exhibit C. During
the Term and thereafter, the Company shall
indemnify Executive with respect to his services to the Company
and its subsidiaries as an officer and director, including as a fiduciary of Company benefit
plans, at levels not less than as provided in the Bylaws of the Company in effect on the
Start Date. In addition, (i) Executive shall
both during the Term and thereafter be covered by directors and officers liability insurance
to the same extent that such coverage is then maintained for officers or directors of the Company
in active service, and (ii) any “tail” policy providing directors
and officers liability coverage that covers a period of service in which Executive is or
was in active service with the Company and/or any of its subsidiaries shall cover such
service. The obligations under this Section 9 shall survive termination or expiration of
this Agreement and Executive’s employment.

 

10.           Successors
and Assigns. This Agreement shall inure to the benefit of and be enforceable by ServiceMaster
and its successors and assigns, and upon any such assignment, all references to “ServiceMaster”
or the “Company” shall be deemed to refer to such successor or assignee, and
by Executive and Executive’s personal or legal representatives, executors, administrators, successors, heirs, distributees,
devisees and legatees. This Agreement shall not be terminated by any merger or consolidation
of ServiceMaster whereby ServiceMaster is or is
not the surviving or resulting corporation or as a result of any transfer of all or substantially all of the assets of ServiceMaster.
In the event of any such merger, consolidation or transfer of assets, the provisions of this Agreement
shall be binding upon the surviving or resulting corporation or the person or entity to which such assets are transferred.

 

    -9-

     

    

 

11.           Notice. All notices and other communications required or permitted under
this Agreement (including the notice required by the definition of Good Reason as set forth in Exhibit A) shall be
in writing, shall be given by personal delivery, overnight delivery by an established courier service, electronic mail, or by
certified mail, return receipt required, and shall be deemed to have been duly given when delivered, addressed (a) if to
Executive, at his address in the records of the Company (with a copy to Austin S. Lilling, Esq., Stroock & Stroock & Lavan
LLP, 180 Maiden Lane, New York, NY 10038 (alilling@stroock.com) (which shall not constitute
notice hereunder)), and if to ServiceMaster, to ServiceMaster Global Holdings, Inc., 860 Ridge Lake Blvd., Memphis, TN 38120,
Attention: General Counsel, or (b) to such other address as either party may have furnished to the other in writing in accordance
herewith.

 

12.           Entire
Agreement; Amendments. Except as otherwise specified herein, this Agreement and the
Exhibits (together with the documentation concerning applicable equity awards) constitute
the entire agreement and understanding between the parties with respect to the subject
matter hereof and supersede and preempt any prior understandings, agreements or representations by or between the parties, written
or oral, that may have related in any manner to the subject matter hereof.

 

13.           Modification
or Waiver. No provision of this Agreement may be modified or waived unless such modification
or waiver is agreed to in writing and signed by Executive and a member of the Board.
No waiver by either party hereto at any time of any breach by the other party hereto of, or compliance with, any condition or
provision of this Agreement to be performed by such other party shall be deemed a waiver
of similar or dissimilar provisions or conditions at the same or at any prior or subsequent time. Failure by Executive
or ServiceMaster to insist upon strict compliance with any provision of this Agreement
or to assert any right that Executive or ServiceMaster
may have hereunder shall not be deemed to be a waiver of such provision or right or any other provision or right of this
Agreement.

 

14.           Governing
Law; Validity. The interpretation, construction and performance of this Agreement shall
be governed by and construed and enforced in accordance with the internal laws of the State of Delaware
without regard to the principle of conflicts of laws. The invalidity or enforceability of any provision of this Agreement
shall not affect the validity or enforceability of any of the other provisions of this Agreement,
which other provisions shall remain in full force and effect.

 

15.           Withholding.
Any payments provided for herein shall be reduced by any amounts required to be withheld by the Company
from time to time under applicable Federal, state or local income or employment tax laws or similar statutes or other provisions
of law then in effect.

 

16.           Payments
by Subsidiaries. Executive acknowledges that one or more payments hereunder may be
paid by one or more of the Company’s subsidiaries, and Executive
agrees that any such payment made by such subsidiary shall satisfy the obligations of the Company
hereunder with respect to (but only to the extent of) such payment.

 

    -10-

     

    

 

17.           Section 409A; Section 280G.

 

(a)           To
the extent that any reimbursement, fringe benefit, or other similar plan or arrangement in which Executive
participates during the term of Executive’s
employment under this Agreement or thereafter provides for a “deferral of compensation”
within the meaning of Section 409A of the Code, (i) the
right to reimbursement or in-kind benefits shall not be subject to liquidation or exchange
for another benefit; (ii) the amount eligible for reimbursement or payment under such
plan or arrangement in one calendar year may not affect the amount eligible for reimbursement or payment in any other calendar
year (except that a plan providing medical or health benefits may impose a generally applicable
limit on the amount that may be reimbursed or paid); (iii) subject to any shorter
time periods provided in any expense reimbursement policy of the Company, any reimbursement
or payment of an expense under such plan or arrangement must be made on or before the last day of the calendar year following
the calendar year in which the expense was incurred; and (iv) the reimbursements shall
be made pursuant to objectively determinable and nondiscretionary Company policies and
procedures regarding such reimbursement of expenses. In addition, with respect to any payments or benefits
subject to Section 409A, reference to Executive’s “Date
of Termination” (and corollary terms) with the Company shall be construed
to refer to Executive’s “separation from service” (as determined
under Treasury Regulation Section 1.409A-1(h), as uniformly applied by the Company)
with the Company. Whenever a provision under this Agreement
specifies a payment period with reference to a number of days, the actual date of payment within the specified period shall
be within the sole discretion of the Company. Executive’s
right to receive any installment payments hereunder shall, for purposes of Section 409A, be treated as a right to receive
a series of separate and distinct payments. Any tax gross-up payment provided for under this Agreement
shall in no event be paid to Executive later than the December 31 of the calendar
year following the calendar year in which such taxes are remitted by Executive.

 

(b)           To
the extent that any of the payments and benefits provided for under this Agreement together
with any payments or benefits under any other agreement or
arrangement between the Company and Executive (collectively, the “Payments”) would constitute a
“parachute payment” within the meaning of Section 280G of the Code as
determined by the parties or in the opinion of an independent certified public accounting firm reasonably acceptable to the
parties and paid for by the Company (which firm is a nationally recognized U.S. public
accounting firm that has not, during the preceding two years of selection, acted in any way on behalf of the Company or
its affiliates (the “Accountant”)), the amount of such Payments
shall be reduced to the amount that would result in no portion of the Payments being subject to the excise tax imposed
pursuant to Section 4999 of the Code (the “Excise
Tax”) if and only if such reduction would provide Executive with an
after-tax amount (including, without limitation, federal, state, local income, employment and other applicable taxes,
including the Excise Tax) greater than if there was no reduction. Whether such
Payments will be reduced and the amount of such reduction will be reasonably determined by the Accountant. Any
reduction shall be done in a manner that maximizes the amount to be retained by Executive; provided that to the extent
any order is required to be set forth herein, then such reduction shall be applied in the following order: (i) payments that
are payable in cash that are valued at full value under Treasury Regulation Section 1.280G-1, Q&A 24(a) will be
reduced (if necessary, to zero), with amounts that are payable last reduced first; (ii) payments due in respect of any equity
valued at full value under Treasury Regulation Section 1.280G-1, Q&A 24(a) will be reduced next (if necessary, to zero),
with amounts that are payable or deliverable last reduced first; (iii) payments that are payable in cash that are valued at
less than full value under Treasury Regulation Section 1.280G- 1, Q&A 24 will be reduced next (if necessary, to zero),
with the highest values reduced first (as such values are determined under Treasury Regulation Section 1.280G-1, Q&A 24);
(iv) payments due in respect of any equity valued at less than full value under Treasury Regulation Section 1.280G-1, Q&A
24 will be reduced next (if necessary, to zero), with the highest values reduced first (as such values are determined under
Treasury Regulation Section 1.280G-1, Q&A 24); and (v) all other non-cash benefits not otherwise described in clause (ii)
or (iv) of this Section 17(b) will be next reduced pro rata.

 

    -11-

     

    

 

18.           Counterparts.
This Agreement may be executed in counterparts, each of which shall be deemed to be an
original and all of which together shall be deemed to be one and the same instrument.

 

[Signature Page Follows]

 

    -12-

     

    

 

IN WITNESS WHEREOF, the parties have caused
this Agreement to be executed the day and year first written above.

 

	 	SERVICEMASTER GLOBAL HOLDINGS,
    INC.
	 	 
	 	By:	/s/ Naren K. Gursahaney
	 	 	Name:	Naren K. Gursahaney
	 	 	Title:	Chairman, Board of Directors
	 	 
	 	EXECUTIVE
	 	 
	 	By:	/s/ Brett T. Ponton
	 	 	Name:	Brett T. Ponton

 

[Signature page to Employment Agreement]

 

    

     

    

 

Exhibit A

 

As used in this Agreement, the following
terms shall have the respective meanings set forth below:

 

(a)           “Cause” means:

 

(1)            a
material breach by Executive of his duties and responsibilities (other than as a result
of incapacity due to physical or mental illness) that is demonstrably willful and deliberate on Executive’s
part, which is committed in bad faith or without reasonable belief that such breach is in the best interests of ServiceMaster
and that is not remedied within thirty (30) days after receipt of written notice from ServiceMaster
specifying such breach; or

 

(2)           Executive’s
indictment for, conviction of or pleading guilty or nolo contendere to a felony or misdemeanor involving any act of fraud, embezzlement,
or dishonesty, or any other intentional misconduct by Executive which is committed in bad
faith or without reasonable belief that such breach is in the best interests of ServiceMaster
that adversely and significantly affects the business affairs or reputation of ServiceMaster
or an affiliated company; or

 

(3)           any
failure by Executive to reasonably cooperate with any investigation or inquiry into Executive’s
business practices, whether internal or external, including, but not limited to, Executive’s
refusal to be deposed or to provide testimony at any trial or inquiry.

 

Notwithstanding the foregoing, Executive shall not be deemed
to have been terminated for Cause unless he has: (i) had ten (10) days’ written notice setting forth the reasons for
ServiceMaster’s intention to terminate for Cause; (ii) had an opportunity to be heard before the Board; and (iii) received
a notice of termination from the Board stating that in the opinion of a majority of the full Board (excluding Executive) that Executive
is responsible for conduct of a type set forth above and specifying in reasonable detail the particulars thereof. For the avoidance
of doubt, poor performance or failure to attain performance objectives or financial results shall not in and of itself constitute
Cause.

 

(b)           “Change in Control” shall have the meaning set forth in
the Stock Incentive Plan; provided that in the event such definition shall be modified
or revised in the Stock Incentive Plan, then the definition of Change
in Control for purposes of this Agreement shall
be so modified or revised.

 

(c)           “Disability”
for purposes of this Agreement shall be defined as the inability of Executive
to have performed Executive’s material duties hereunder due to a physical
or mental injury, infirmity or incapacity for one hundred eighty (180) days (including weekends and holidays) in any period of
three hundred and sixty-five (365) days.

 

    A-1

     

    

 

(d)           “Good
Reason” means, without Executive’s written consent, the occurrence
of any of the following events:

 

(1)           any
of (i) the reduction in any material respect in Executive’s
position(s), authorities or responsibilities with ServiceMaster, (ii) Executive
no longer reporting directly to a board of directors of a publicly traded company
or (iii) any failure to appoint Executive to
serve as CEO of a publicly traded company;

 

(2)           a
material reduction in Executive’s Base Salary or
Target Bonus, each as in effect on the Start Date or
as the same may be increased from time to time thereafter; except for any reduction by not more than 10% from Executive’s
highest Base Salary or Target Bonus, to the extent
a 10% reduction is applied equally to all named executive officers of the Company;

 

(3)           a
material change in the location of Executive’s primary location of work at ServiceMaster’s
corporate offices that occurs after Executive has relocated his primary residence from
Rochester, NY to the metropolitan area of the Company’s corporate office in Memphis,
TN, that is more than 50 miles from the Company’s corporate offices as of the Start
Date; or

 

(4)           any
action or inaction by ServiceMaster that constitutes a material breach of the terms of
this Agreement.

 

If Executive determines that Good Reason exists, Executive must
notify ServiceMaster in writing, within ninety (90) days following when Executive first becomes aware of the existence of such
grounds which Executive determines constitutes Good Reason, or such event shall not constitute Good Reason under the terms of Executive’s
employment. If ServiceMaster remedies such event within thirty (30) days following receipt of such notice, Executive may not terminate
employment for Good Reason as a result of such event (the “Cure Period”). In the event ServiceMaster does not
timely remedy such event, Executive must terminate his employment ninety (90) days following the end of the Cure Period.

 

(e)           “Retirement”
shall mean any definition of early or normal retirement that is used in the ServiceMaster Profit Sharing and Retirement Plan,
as applicable.

 

(f)            “Stock
Incentive Plan” shall mean that certain Amended and Restated Company 2014 Omnibus Incentive Plan (and any successor
plan).

 

    A-2

     

    

 

Exhibit B

Release Provisions

 

Release and Waiver of Claims. In consideration of the
payments and benefits to which you are entitled under the Employment Agreement, dated as of September 15, 2020, to which you and
ServiceMaster Global Holdings, Inc. (the “Company”) are parties (the “Employment Agreement”),
you hereby waive and release and forever discharge the Company and its respective parent entities, subsidiaries, divisions, limited
partnerships, affiliated corporations, successors and assigns and their respective past and present directors, managers, officers,
stockholders, partners, agents, employees, insurers, attorneys, and servants each in his, her or its capacity as such, and each
of them, separately and collectively (collectively, “Releasees”), from any and all existing claims, charges,
complaints, liens, demands, causes of action, obligations, damages and liabilities, known or unknown, suspected or unsuspected,
whether or not mature or ripe, that you ever had and now have against any Releasee including, but not limited to, claims and causes
of action arising out of or in any way related to your employment with or separation from the Company, to any services performed
for the Company, to any status, term or condition in such employment, or to any physical or mental harm or distress from such employment
or non-employment or claim to any hire, rehire or future employment of any kind by the Company, all to the extent allowed by applicable
law. This release of claims includes, but is not limited to, claims based on express or implied contract, compensation plans, covenants
of good faith and fair dealing, wrongful discharge, claims for discrimination, harassment and retaliation, violation of public
policy, tort or common law, whistleblower or retaliation claims; and claims for additional compensation or damages or attorneys’
fees or claims under federal, state, and local laws, regulations and ordinances, including but not limited to Title VII of
the Civil Rights Act of 1964, the Civil Rights Act of 1991, the Americans with Disabilities Act, the Age Discrimination in Employment
Act, the Worker Adjustment and Retraining Notification Act (“WARN”), or equivalent state WARN act, the Employee
Retirement Income Security Act, and the Sarbanes-Oxley Act of 2002. You understand that this release of claims includes a release
of all known and unknown claims through the date on which this release of claims becomes irrevocable (the “Start Date”).
However, nothing in this Agreement prevents you from making any reports to or receiving any awards from the SEC or OSHA based upon
the your reporting of violations of laws or regulations containing whistleblower provisions.

 

Limitation of Release: Notwithstanding the foregoing,
this release of claims will not prohibit you from filing a charge of discrimination with the National Labor Relations Board, the
Equal Employment Opportunity Commission or an equivalent state civil rights agency, but you agree and understand that you are waiving
your right to monetary compensation thereby if any such agency elects to pursue a claim on your behalf. Further, nothing in this
release of claims shall be construed to waive any right that is not subject to waiver by private agreement under federal, state
or local employment or other laws, such as claims for workers’ compensation or unemployment benefits or any claims that may
arise after the Start Date. In addition, nothing in this release of claims will be construed to affect any of the following claims,
all rights in respect of which are reserved:

 

(a)           Any
payment or benefit set forth in the Employment Agreement;

 

    B-1

     

    

 

 

(b)           Reimbursement of unreimbursed business expenses properly incurred prior to the termination date in accordance with Company
policy;

 

(c)           Claims
under any equity awards granted to you under a Stock Incentive Plan and then held by you and claims in respect of ServiceMaster
common stock, solely in your capacity as a holder of such common stock;

 

(d)           Vested
benefits under the general Company employee benefit plans (other than severance pay or termination benefits, all rights to which
are hereby waived and released);

 

(e)           Any
claim for unemployment compensation or workers’ compensation administered by a state government to which you are presently
or may become entitled;

 

(f)            Any
claim that the Company has breached this release of claims;

 

(g)           Indemnification,
exculpation, and contribution as a current or former director or officer of the Company or any of its subsidiaries (including
as a fiduciary of any employee benefit plan), or inclusion as a beneficiary of any insurance policy related to your service in
such capacity; and

 

(h)           any
rights in respect of the nondisparagement provisions in Section 8(c) for periods hereafter.

 

Covenants Not to Sue. To the extent that any claims
covered by the scope of the release herein is not subject to waiver by applicable law (including, without limitation, any
claims arising under or related to FMLA, FLSA, and any other local, state or federal statute governing employment and/or the
payment of wages and benefits), you hereby covenant and agree not to sue or otherwise seek any remedy or other form of relief
against any of the Releasees relating to such claims.

 

Representations. You represent that you:

 

(a) have been provided all benefits due
under the Family and Medical Leave Act and that you have received all wages due, including overtime pay, premium pay, vacation
pay, bonus pay, commissions, or other compensation, and that you have received all appropriate meals and rest breaks to which you
were entitled, in compliance with the Fair Labor Standards Act and applicable state and local law;

 

(b) have no known workplace injuries or
occupational diseases;

 

(c) that you have not made any report of,
or opposed, any fraud or other wrong doing at the Company and that you have not been retaliated against for reporting or opposing
any alleged fraud or other wrongdoing at the Company, and

 

    B-2

     

    

 

(d) that, to the best of your
knowledge, you have not committed any act or omission within the twelve full calendar months preceding the date of your
termination of employment that would, if known to the Board at the time of your termination of employment with the Company,
reasonably be expected to meet the definition of “Cause” under the Employment Agreement.

 

Return of ServiceMaster Property. Not later than the
Start Date, you agree to return, or hereby represent that you have returned as of such date (if you have not signed this Agreement
by such date), to ServiceMaster all ServiceMaster property, equipment and materials, including, but not limited to, any company
vehicle, any laptop computer and peripherals; any cell phone or other portable computing device; any telephone calling cards; keys;
ServiceMaster identification card; any credit or fuel cards; and all tangible written or graphic materials (and all copies) relating
in any way to ServiceMaster or its business, including, without limitations, documents, manuals, customer lists and reports, as
well as all data contained on computer files, “thumb” drives, “cloud” services, or other data storage device,
or home or personal computers and/or e-mail or internet accounts. Provided, however, Executive may retain his address book
to the extent it only contains contact information and the Company shall cooperate with Executive on the transfer of his cell phone
number to Executive.

 

    B-3

     

    

 

Exhibit C

 

Form of Indemnification Agreement

 

(as publicly filed as exhibit to ServiceMaster’s
SEC filings)

 

    C-1

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