Document:

Exhibit

Exhibit 4.2
 
OFFICERS' CERTIFICATE ESTABLISHING
THE TERMS OF THE NOTES

We, Theodore J. Klinck, the President and Chief Executive Officer of Highwoods Properties, Inc. (the “Company”), the general partner of Highwoods Realty Limited Partnership (the “Issuer”), and Jeffrey D. Miller, the Executive Vice President, General Counsel and Secretary of the Company, do hereby deliver this Certificate establishing the following terms of the Securities pursuant to (i) resolutions adopted by the Board of Directors of the Company on July 31, 2019 and (ii) Section 301 of the indenture, dated as of December 1, 1996, among the Company, the Issuer, and U.S. Bank National Association (as successor in interest to Wachovia Bank, N.A. as merged with and into First Union National Bank of North Carolina), as Trustee (the “Indenture”), and do hereby certify that (terms used in this Certificate and not defined herein having the same definitions as in the Indenture): 
		
	1.
	The Notes shall constitute one series of Securities having the title 3.050% Notes due February 15, 2030 (the “Notes”).

		
	2.
	The Notes will initially be limited to $400,000,000 aggregate principal amount. We may in the future, without the consent of the Holders, increase the principal amount of the Notes by issuing additional Notes on the same terms and conditions. 

		
	3.
	The Notes shall be issued at 100% of the principal amount thereof. 

		
	4.
	The Notes will mature on February 15, 2030 (the “Maturity Date”), subject to prior redemption at the option of the Issuer as described in paragraph 7 below.  

		
	5.
	The rate at which the Notes shall bear interest shall be 3.050% per annum. The date from which such interest shall accrue shall be September 13, 2019. The Interest Payment Dates on which interest will be payable shall be February 15 and August 15 in each year, beginning February 15, 2020; the Regular Record Date for the interest payable on the Notes on any Interest Payment Date shall be the 15th calendar day prior to each Interest Payment Date regardless of whether such day is a Business Day.

		
	6.
	The Notes will be issued only in fully registered form in minimum denominations of $2,000 and integral multiples of $1,000 in excess thereof.

		
	7.
	The Notes will be redeemable at the Issuer’s option and in its sole discretion, at any time in whole or from time to time in part, on any date (a “Redemption Date”).  Before November 17, 2029 (a date that is 90 days prior to the Maturity Date, the “Par Call Date”), the Issuer may redeem the Notes at a redemption price equal to the sum of: (i) the principal amount of the Notes being redeemed plus accrued and unpaid interest thereon to, but excluding, the Redemption Date; and (ii) the Make-Whole Amount, if any, with respect to such Notes. If the Notes are redeemed on or after the Par Call Date, the Issuer may redeem the Notes at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest on the principal amount of the Notes to be redeemed to, but excluding, the Redemption Date.

For the purposes of the Indenture, all references to any “premium” on the Notes shall be deemed to refer to any Make-Whole Amount, unless the context otherwise requires. 

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The following definitions apply with respect to any redemption or accelerated payment of the Notes: 
“Make-Whole Amount” means, in connection with any optional redemption or accelerated payment of any Notes, the excess, if any, of: (i) the aggregate present value as of the date of such redemption of each dollar of principal being redeemed or paid and the amount of interest (exclusive of interest accrued to the date of redemption or accelerated payment) that would have been payable in respect of each such dollar if such Notes matured on the Par Call Date but for the redemption thereof, determined by discounting, on a semi-annual basis (on the basis of a 360-day year consisting of 12 30-day months), such principal and interest at the Reinvestment Rate (determined on the third business day preceding the date such notice of redemption is given or declaration of accelerated payment is made) from the respective dates on which such principal and interest would have been payable if such redemption or accelerated payment had not been made to the date of redemption or accelerated payment; over (ii) the aggregate principal amount of the Notes being redeemed or paid. 
“Reinvestment Rate” means 0.25% plus the arithmetic mean of the yields under the heading “Week Ending” published in the most recent Statistical Release under the caption “Treasury Constant Maturities” for the maturity (rounded to the nearest month) corresponding to the remaining life to maturity of the Notes, assuming for this purpose that the Notes matured on the Par Call Date, as of the payment date of the principal being redeemed or paid. If no maturity exactly corresponds to such maturity, yields for the two published maturities most closely corresponding to such maturity shall be calculated pursuant to the immediately preceding sentence and the Reinvestment Rate shall be interpolated or extrapolated from such yields on a straight-line basis, rounding each of such relevant periods to the nearest month. For the purposes of calculating the Reinvestment Rate, the most recent Statistical Release published prior to the date of determination of the Make-Whole Amount shall be used. 
“Statistical Release” means the statistical release designated “H.15(519)” or any successor publication that is published weekly by the Board of Governors of the Federal Reserve System and which reports yields on actively traded United States government securities adjusted to constant maturities, or, if such statistical release is not published at the time of any determination of the Make-Whole Amount, then such other reasonably comparable index that shall be designated by the Issuer. 
If notice of redemption has been given as provided in the Indenture and funds for the redemption of any Notes (or any portion thereof) called for redemption have been made available on the Redemption Date specified in the notice, the Notes (or any portion thereof) will cease to bear interest on the date fixed for the redemption specified in the notice and the only right of the Holders of the Notes from and after the Redemption Date will be to receive payment of the redemption price upon surrender of the Notes in accordance with the notice. 
Notice of any optional redemption of any Notes (or any portion thereof) will be given to Holders at their addresses, as shown in the security register, not more than 60 nor less than 15 days prior to the date fixed for redemption. The notice of redemption will specify, among other items, the redemption price and the principal amount of the Notes held by the Holders to be redeemed. 
The Issuer will notify the Trustee at least five business days prior to giving notice of redemption (or such shorter period as is satisfactory to the Trustee) of the aggregate principal 

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amount of the Notes to be redeemed and their Redemption Date. If less than all of the Notes are to be redeemed at the option of the Issuer, the Trustee will select, in such manner as it deems fair and appropriate, the Notes to be redeemed. 
		
	8.
	The Issuer shall not be obligated to redeem, repay or purchase Notes pursuant to any sinking fund or analogous provision or at the option of a Holder thereof. 

		
	9.
	The principal of, premium, if any, or interest on the Notes may not be paid in a currency other than U.S. Dollars. 

		
	10.
	The Notes are issuable only as Registered Securities and will be represented by a permanent global security (the “Global Note”) without coupons registered in the name of The Depository Trust Company (“DTC”) or its nominee. DTC or its nominee will credit, on its book-entry registration and transfer system, the respective amounts of Notes represented by the Global Note. Ownership of beneficial interest in the Global Note will be limited to institutions that have accounts with DTC or its nominee (“Participants”) and to persons that may hold interests through Participants. DTC shall be the depositary of the Global Note. The form of the Global Note, attached hereto, is hereby approved. Beneficial owners of interests in the Global Note may not exchange such interests for certificated Notes other than in the manner provided in Section 305 of the Indenture. 

		
	11.
	The Notes are not Guaranteed Securities. 

		
	12.
	The Issuer shall not pay Additional Amounts (as contemplated by Section 1004 of the Indenture) on the Notes. 

		
	13.
	Other than as set forth herein, there shall be no deletions from, modifications or additions to the Events of Default or the covenants of the Issuer with respect to the Notes from those set forth in the Indenture. Notwithstanding the foregoing, solely for purposes of the Notes: 

		
	a.
	Section 1012 of the Indenture is hereby deemed to be amended and restated in its entirety as follows: “The Issuer will maintain Total Unencumbered Assets of not less than 150% of the aggregate outstanding principal amount of all outstanding Unsecured Debt of the Issuer.” 

		
	b.
	The definition of “Total Unencumbered Assets” under Section 101 of the Indenture is hereby deemed to be amended and restated in its entirety as follows: “Total Unencumbered Assets” means the sum of (i) those Undepreciated Real Estate Assets not subject to an encumbrance and (ii) all other assets of the Issuer and its Subsidiaries not subject to an encumbrance determined in accordance with GAAP (but excluding intangibles and accounts receivable); provided, however, that all investments by the Issuer and its Subsidiaries in unconsolidated joint ventures, unconsolidated limited partnerships, unconsolidated limited liability companies and other unconsolidated entities are excluded from the calculation of Total Unencumbered Assets to the extent that such investments would have otherwise been included.”

		
	c.
	The second paragraph of Section 1014 of the Indenture is hereby deemed to be amended and restated in its entirety as follows: “The Issuer will also in any event (unless available on the Securities and Exchange Commission’s Electronic Data Gathering, Analysis and Retrieval system (or successor system)) (x) within 15 days of each Required Filing Date (i) 

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transmit by mail to all Holders, as their names appear in the Security Register, without cost to such Holders, copies of the annual reports and quarterly reports which the Issuer would have been required to file with the Commission pursuant to Section 13 or 15(d) of the Exchange Act if the Issuer were subject to such Sections, and (ii) file with the Trustee copies of the annual reports, quarterly reports and other documents which the Issuer would have been required to file with the Commission pursuant to Section 13 or 15(d) of the Exchange Act if the Issuer were subject to such Sections and (y) if filing such documents by the Issuer with the Commission is not permitted under the Exchange Act, promptly upon written request and payment of the reasonable cost of duplication and delivery, supply copies of such documents to any prospective Holder.” 
		
	d.
	Effective upon the time that all Securities issued under the Indenture prior to the date of this Certificate are no longer Outstanding, Section 501(5) of the Indenture shall automatically be amended and restated in its entirety as follows: 

		
	i.
	“(5)    default under any evidence of recourse Indebtedness of the Issuer or under any mortgage, indenture or other instrument of the Issuer (including a default with respect to Securities of any series other than the Notes) under which there may be issued or by which there may be secured any recourse Indebtedness of the Issuer (or by any Subsidiary, the repayment of which the Issuer has guaranteed or for which the Issuer is directly responsible or liable as obligor or guarantor), whether such Indebtedness now exists or shall hereafter be created, which default shall constitute a failure to pay an aggregate principal amount exceeding $25,000,000 of such Indebtedness when due and payable after the expiration of any applicable grace period with respect thereto and shall have resulted in such Indebtedness in an aggregate principal amount exceeding $25,000,000 becoming or being declared due and payable prior to the date on which it would otherwise have become due and payable, without such Indebtedness having been discharged, or such acceleration having been rescinded or annulled, within a period of 10 days after there shall have been given, by registered or certified mail, to the Issuer by the Trustee or to the Issuer and the Trustee by the Holders of at least 10% in principal amount of the Notes a written notice specifying such default and requiring the Issuer to cause such indebtedness to be discharged or cause such acceleration to be rescinded or annulled and stating that such notice is a “Notice of Default” hereunder; or”

		
	e.
	The definition of “Indebtedness” under Section 101 of the Indenture is hereby deemed to be amended and restated in its entirety as follows: “Indebtedness” means any indebtedness, whether or not contingent, in respect of (i) borrowed money evidenced by bonds, notes, debentures or similar instruments, (ii) indebtedness secured by any mortgage, pledge, lien, charge, encumbrance or any security interest existing on property, (iii) the reimbursement obligations, contingent or otherwise, in connection with any letters of credit actually issued or amounts representing the balance deferred and unpaid of the purchase price of any property except any such balance that constitutes an accrued expense or trade payable or (iv) any lease of property as lessee which would be reflected on a consolidated balance sheet as a financing lease in accordance with GAAP, in the case of items of indebtedness under (i) through (iii) above to the extent that any such items (other than letters of credit) would appear as a liability on a balance sheet in accordance with GAAP, and also includes, to the extent not otherwise included, any obligation to be liable for, or to pay, as obligor, guarantor or otherwise (other than for purposes of collection in the ordinary course of 

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business), indebtedness of another person.  In the case of items of indebtedness under (iv), the term “Indebtedness” will exclude operating lease liabilities reflected on the consolidated balance sheet in accordance with GAAP.”
		
	f.
	The definition of “Undepreciated Real Estate Assets” under Section 101 of the Indenture is hereby deemed to be amended and restated in its entirety as follows: “Undepreciated Real Estate Assets” means as of any date the cost (original cost plus capital improvements) of real estate assets and the right of use assets associated with a financing lease in accordance with GAAP of the Issuer and its Subsidiaries on such date, before depreciation and amortization, all determined on a consolidated basis in accordance with GAAP; provided, however, that “Undepreciated Real Estate Assets” shall not include the right of use assets associated with an operating lease in accordance with GAAP.”

The Indenture is in all other respects ratified and confirmed.
		
	14.
	Holders shall have no special rights in addition to those provided in the Indenture or this Certificate upon the occurrence of any particular events. 

		
	15.
	The place where the principal of, premium, if any, and interest on the Notes shall be payable and the Notes may be surrendered for registration of transfer or exchange and where notices or demands to or upon the Issuer in respect of the Notes and the Indenture may be served shall be U.S. Bank National Association (as successor in interest to Wachovia Bank, N.A. as merged with and into First Union National Bank of North Carolina), 100 Wall Street, Suite 1600, New York, New York 10005. 

		
	16.
	This Officers’ Certificate shall constitute the Officers’ Certificate referenced under Section 301 of the Indenture.

[signatures on following page]

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	/s/Theodore J. Klinck
	 

	 
	Theodore J. Klinck
	 

	 
	President and Chief Executive Officer
	 

	 
	 
	 

	
			
	 
	/s/ Jeffrey D. Miller
	 

	 
	Jeffrey D. Miller
	 

	 
	Executive Vice President, General Counsel and Secretary
	 

	 
	 
	 

Date: September 13, 2019

[Signature Page to Officers’ Certificate Establishing the Terms of the Notes]

ACKNOWLEDGED, as of September 13, 2019:

	
				
	 
	U.S. BANK NATIONAL ASSOCIATION,
	 

	 
	as Trustee
	 

	 
	 
	 
	 

	 
	By: 
	/s/ Paul Vaden
	 

	 
	 
	Paul Vaden
	 

	 
	 
	Vice President
	 

	 
	 
	 
	 

[Signature Page to Officers’ Certificate Establishing the Terms of the Notes]EX-10.1

 Exhibit 10.1 

Execution Version 

AMENDMENT NO. 2 TO REVOLVING CREDIT AGREEMENT 

AMENDMENT NO. 2, dated as of September 12, 2019 (this “Amendment”), to the Revolving Credit Agreement, dated as of
April 15, 2016 (as amended, restated, supplemented or otherwise modified through the date hereof, the “Credit Agreement”), among Nuance Communications, Inc., a Delaware corporation (the “Borrower”), the lenders
from time to time party thereto (the “Lenders”), Barclays Bank PLC, as Administrative Agent (the “Administrative Agent”), and the other parties named therein. 

W I T N E S S E T H: 

WHEREAS, pursuant to Section 9.08(b) of the Credit Agreement, the Borrower and the Required Lenders may agree to amend the Credit
Agreement for certain purposes; and 
 WHEREAS, the parties hereto desire to amend the Credit Agreement on the terms set forth herein. 

NOW, THEREFORE, in consideration of the premises and covenants contained herein and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto, intending to be legally bound hereby, agree as follows: 
 ARTICLE I 

Definitions 

Section 1.1.    Defined Terms. Terms defined in the Credit Agreement and used herein shall have the meanings
given to them in the Credit Agreement (as amended hereby) unless otherwise defined herein or the context otherwise requires. 
 ARTICLE II

 Amendment 

Section 2.1.    Amendments. 

(a)    Section 1.01 of the Credit Agreement is hereby amended by inserting the following definitions in proper alphabetical
order: 
 “Amendment No. 2” shall mean that certain Amendment No. 2, dated as of
September 12, 2019, to this Agreement, among the Borrower, the lenders from time to time party thereto, the Administrative Agent, and the other parties named therein. 

“Beneficial Ownership Certification” means a certification regarding beneficial ownership required by the
Beneficial Ownership Regulation. 
 “Beneficial Ownership Regulation” means 31 C.F.R. § 1010.230. 

“Cerence” shall mean Cerence LLC, a subsidiary of the Borrower, and its successors. 

 “Cerence Indebtedness” shall mean the incurrence of term
loans, revolving loan Indebtedness or other Indebtedness by Cerence and certain of its subsidiaries in connection with the Cerence Spin-Off. 

“Cerence Restructuring Transactions” shall mean the series of internal reorganization transactions by the
Borrower and its Subsidiaries in connection with the Cerence Spin-Off, including certain Investments by any of the Borrower or its Subsidiaries in Subsidiaries that are not Loan Parties (each such Subsidiary,
a “Cerence Non-Loan Party Subsidiary”) and certain sales or other dispositions to Cerence or its subsidiaries such that Cerence and its subsidiaries will own and operate the automotive
business of the Borrower and its Subsidiaries. 
 “Cerence Spin-Off”
shall mean the spin-off of Cerence into a new publicly traded company, which will operate the automotive technology business owned by Borrower and its Subsidiaries as of the date of this Amendment No. 2.

 “Document Imaging Sale” shall mean the sale of the Borrower’s Document Imaging division pursuant to
the Sale Agreement, dated as of November 11, 2018, by and between Nuance Communications, Inc. and Project Leopard AcquireCo Limited, consummated on February 1, 2019. 

“Second Amendment Effective Date” shall mean the date on which all conditions set forth in Section 3.1 of
Amendment No. 2 have been satisfied. 
 (b)    Section 1.01 of the Credit Agreement is further amended by amending
the definition of “Asset Sale” as follows: 
 (i)    deleting “and” after
“;” in clause (p) thereof; 
 (ii)    deleting “.” and adding “; and”
after “Subsidiaries” in clause (q) thereof; and 
 (iii)    adding the following new
clause (r): “the Document Imaging Sale and the Cerence Restructuring Transactions.”. 
 (c)    Article I of
the Credit Agreement is amended by adding the following as a new Section 1.05: 
 “Divisions. For all purposes under the
Loan Documents, in connection with any division or plan of division under Delaware law (or any comparable event under a different jurisdiction’s laws): (a) if any asset, right, obligation or liability of any Person becomes the asset, right,
obligation or liability of a different Person, then it shall be deemed to have been transferred from the original Person to the subsequent Person and (b) if any new Person comes into existence, such new Person shall be deemed to have been
organized on the first date of its existence by the holders of its Equity Interests at such time.” 

(d)    Article III of the Credit Agreement is hereby amended by adding the below as a new Section 3.22: 

“Covered Entities. No Loan Party is a Covered Entity. 

  
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 (e)    Section 6.01 of the Credit Agreement is hereby amended by: 

(i)    deleting “and” after “;” in clause (u) thereof; 

(ii)    deleting “.” and adding “; and” after “accounts” in clause
(v) thereof; and 
 (iii)    adding the following new clause (w): “Indebtedness constituting
Cerence Indebtedness so long as the Cerence Spin-Off is consummated no later than three business days after the incurrence of such Cerence Indebtedness.”. 

(f)    Section 6.02 of the Credit Agreement is hereby amended by: 

(i)    deleting “and” after “;” in clause (z) thereof; 

(ii)    deleting “.” and adding “; and” after “thereof” in clause (aa)
thereof; and 
 (iii)    adding the following new clause (bb): “Liens on the property or assets of
Cerence and its subsidiaries securing the Cerence Indebtedness.”. 
 (g)    Section 6.04 of the Credit Agreement is
hereby amended by: 
 (i)    deleting “and” after “;” in clause (s) thereof;

 (ii)    deleting “.” and adding “; and” after “parties” in clause
(t) thereof; and 
 (iii)    adding the following new clause (u): “any Investments in
connection with the Cerence Restructuring Transactions; provided that, to the extent the Cerence Spin-Off is not consummated on or prior to December 12, 2019, each Cerence
Non-Loan Party Subsidiary shall be required, within 20 Business Days after December 12, 2019 (or such longer period as the Administrative Agent shall agree in its sole discretion), to cause the Collateral
and Guarantee Requirement to be satisfied with respect to such Cerence Non-Loan Party Subsidiary and with respect to any Equity Interest in or Indebtedness of such Cerence
Non-Loan Party Subsidiary owned by or on behalf of any Loan Party.”. 

(h)    Section 6.06 of the Credit Agreement is hereby amended by: 

(i)    deleting “and” after “;” in clauses (d) and (e) thereof; 

(ii)    deleting “.” and adding “;” after “Contributions” in clause
(f) thereof; and 
 (iii)    adding the following new clause (g): “the Cerence Spin-Off and any Cerence Restructuring Transactions that constitute a Restricted Payment to the extent made substantially concurrently with the Cerence Spin-Off.”. 

(i)    Section 6.09 of the Credit Agreement is hereby amended by: 

(i)    deleting “and” after “;” in clause (c)(K) thereof; 

(ii)    deleting “.” and adding “;” after “Subsidiary” in clause (c)(L)
thereof; and 

  
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 (iii)    adding the following new clause (c)(M):
“restrictions in the documentation governing the Cerence Indebtedness to the extent that such restrictions apply only to Cerence, its subsidiaries and the property or assets thereof.”. 

(j)    The Credit Agreement is hereby amended by adding the following sections after Section 9.24. 

SECTION 9.25. Cerence Transactions. Notwithstanding anything herein to the contrary, solely to the extent the Cerence Spin-Off is consummated on or prior to December 12, 2019, the Cerence Indebtedness, the Cerence Restructuring Transactions and the Cerence Spin-Off shall not cause any
Person to become (or create a requirement for any Person to become) a Loan Party. 
 SECTION 9.26. Acknowledgment Regarding Any Supported
QFCs. To the extent that the Loan Documents provide support, through a guarantee or otherwise, for any Swap Agreement or any other agreement or instrument that is a QFC (such support, “QFC Credit Support”, and each such QFC, a
“Supported QFC”), the parties acknowledge and agree as follows with respect to the resolution power of the Federal Deposit Insurance Corporation under the Federal Deposit Insurance Act and Title II of the Dodd-Frank Wall Street
Reform and Consumer Protection Act (together with the regulations promulgated thereunder, the “U.S. Special Resolution Regimes”) in respect of such Supported QFC and QFC Credit Support (with the provisions below applicable
notwithstanding that the Loan Documents and any Supported QFC may in fact be stated to be governed by the laws of the State of New York and/or of the United States or any other state of the United States):  

(a)    In the event a Covered Entity that is party to a Supported QFC (each, a “Covered
Party”) becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer of such Supported QFC and the benefit of such QFC Credit Support (and any interest and obligation in or under such Supported QFC and such QFC
Credit Support, and any rights in property securing such Supported QFC or such QFC Credit Support) from such Covered Party will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if the
Supported QFC and such QFC Credit Support (and any such interest, obligation and rights in property) were governed by the laws of the United States or a state of the United States. In the event a Covered Party or a BHC Act Affiliate of a Covered
Party becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights under the Loan Documents that might otherwise apply to such Supported QFC or any QFC Credit Support that may be exercised against such Covered Party are
permitted to be exercised to no greater extent than such Default Rights could be exercised under the U.S. Special Resolution Regime if the Supported QFC and the Loan Documents were governed by the laws of the United States or a state of the United
States. Without limitation of the foregoing, it is understood and agreed that rights and remedies of the parties with respect to a Defaulting Lender shall in no event affect the rights of any Covered Party with respect to a Supported QFC or any QFC
Credit Support. 
 (b)    As used in this Section 9.26, the following terms have the following
meanings: 
 “BHC Act Affiliate” of a party means an “affiliate” (as such term is defined under,
and interpreted in accordance with, 12 U.S.C. 1841(k)) of such party. 
 “Covered Entity” means any of the
following: (i) a “covered entity” as that term is defined in, and interpreted in accordance with, 12 C.F.R. § 252.82(b); (ii) a “covered bank” as that term is defined in, and interpreted in accordance with, 12
C.F.R. § 47.3(b); or (iii) a “covered FSI” as that term is defined in, and interpreted in accordance with, 12 C.F.R. § 382.2(b). 

  
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 “Default Right” has the meaning assigned to that term in,
and shall be interpreted in accordance with, 12 C.F.R. §§ 252.81, 47.2 or 382.1, as applicable. 

“QFC” has the meaning assigned to the term “qualified financial contract” in, and
shall be interpreted in accordance with, 12 U.S.C. 5390(c)(8)(D). 
 ARTICLE III 

Conditions and Miscellaneous 

Section 3.1.    Conditions to Effectiveness of Amendment. This Amendment shall become effective on the date
(the “Amendment Effective Date”) on which the following conditions are satisfied or waived by the Required Lenders: 

(a)    The Administrative Agent (or its counsel) shall have received from the Borrower, the Subsidiary Loan Parties and
the Lenders constituting the Required Lenders either (i) a counterpart of this Amendment signed on behalf of such party (or a consent to this Amendment in the form of Exhibit A hereto (a “Consent Form”)) or (ii) written
evidence satisfactory to the Administrative Agent (which may include telecopy or electronic transmission of a signed signature page of this Amendment) that such party has signed a counterpart of this Amendment. 

(b)    The Administrative Agent shall have received, to the extent invoiced at least one Business Day prior to the
Amendment Effective Date, reimbursement or payment of all reasonable and documented out-of-pocket expenses (including reasonable fees, charges and disbursements of
Cahill, Gordon & Reindel LLP) required to be reimbursed or paid by the Loan Parties hereunder or under any Loan Document on or prior to the Amendment Effective Date. 

(c)    (x) The representations and warranties set forth in Section 3.2 hereof shall be true and correct as of the
Amendment Effective Date and (y) the Administrative Agent (or its counsel) shall have received a certificate of a Responsible Officer of the Borrower, dated the Amendment Effective Date, certifying compliance with the foregoing clause (x). 

(d)    On or prior to the Amendment Effective Date, any Loan Party that qualifies as a “legal entity customer”
under the Beneficial Ownership Regulation shall have delivered, to each Lender that so requests at least five Business Days prior to the Amendment Effective Date, a Beneficial Ownership Regulation Certification in relation to such Loan Party. 

Section 3.2.    Representation and Warranties. Each Loan Party represents and warrants to each of the Lenders
party hereto that: 
 (a)    the execution, delivery and performance by each Loan Party of this Amendment (i) have
been duly authorized by all corporate action required to be obtained by each Loan Party and (ii) will not (A) violate (1)(x) any provision of law, statute, rule or regulation applicable to such Loan Party or (y) the certificate or
articles of incorporation or other constitutive documents or by-laws of the Borrower, (2) any applicable order of any court or any rule, regulation or order of any Governmental Authority or (3) any
provision of any indenture, certificate of designation for preferred stock, agreement or other instrument to which the applicable Loan Party is a party or by which any of them or any of their property is or may be bound or (B) be in conflict
with, result in a breach of or constitute (alone or with notice or 

  
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lapse of time or both) a default under, give rise to a right of or result in any cancellation or acceleration of any material right or obligation (including any payment) or to a loss of a
material benefit under any such indenture, certificate of designation for preferred stock, agreement or other instrument, except where any such conflict, violation, breach or default referred to in clause (A) (except for clause (A)(1)(y)) or clause
(B) of this Section 3.2(a), could not reasonably be expected to have, individually or in the aggregate, a Material Adverse Effect or a material adverse effect on the rights and remedies of the Administrative Agent, the Issuing Banks and
the Lenders thereunder; 
 (b)    This Amendment has been duly executed and delivered by each of the Loan Parties and
constitutes, a legal, valid and binding obligation of the Loan Parties, enforceable in accordance with its terms, subject to applicable bankruptcy, insolvency or similar laws affecting creditors’ rights generally, subject to general principles
of equity and subject to implied covenants of good faith and fair dealing. 
 (c)    immediately after the Document
Imaging Sale, the incurrence of the Cerence Indebtedness, the Cerence Restructuring Transactions and the Cerence Spin-Off, the Consolidated Net Leverage Ratio at such date, on a Pro Forma Basis, will be no
greater than 3.00 to 1.00; 
 (d)    the representations and warranties of the Loan Parties set forth in the Loan
Documents are true and correct in all material respects on and as of such date with the same effect as though made on and as of such date, except to the extent such representations and warranties expressly relate to an earlier date (in which case
such representations and warranties were true and correct in all material respects as of such earlier date) and except that the representations and warranties contained in Sections 3.05(a) and (b) of the Credit Agreement shall be deemed to
refer to the most recent financial statements furnished pursuant to Sections 5.04(a) and (b) of the Credit Agreement, respectively, prior to the Amendment Effective Date; 

(e)    immediately prior to and immediately after giving effect to this Amendment, the Document Imaging Sale, the
incurrence of the Cerence Indebtedness, the Cerence Restructuring Transactions and the Cerence Spin-Off, no Default or Event of Default has occurred and is continuing under the Credit Agreement; 

(f)    as of the Amendment Effective Date, the information included in the Beneficial Ownership Certification, if
applicable, is true and correct in all respects; and 
 (g)    no Loan Party is a Covered Entity. 

Section 3.3.    Consent and Affirmation of Subsidiary Loan Parties.    Each Subsidiary
Loan Party, in its capacity as a guarantor under the Collateral Agreement and a pledgor under the other Security Documents to which such Subsidiary Loan Party is party, hereby (i) consents to the execution, delivery and performance of this
Amendment and agrees that each of the Collateral Agreement and the other Security Documents to which such Subsidiary Loan Party is party is, and shall continue to be, in full force and effect and is hereby in all respects ratified and confirmed on
the Amendment Effective Date and (ii) confirms that the Security Documents to which such Subsidiary Loan Party is a party and all of the Collateral described therein do, and shall continue to, secure the payment of all of the Obligations. 

Section 3.4.    Loan Document. This Amendment is a Loan Document executed pursuant to the Credit Agreement and
shall (unless otherwise expressly indicated herein) be construed, administered and applied in accordance with the terms and provisions thereof. 

  
 -6- 

 Section 3.5.    Effectiveness; Counterparts; Amendments.
This Amendment shall become effective when copies hereof that, when taken together, bear the signatures of the Borrower and the Required Lenders shall have been received by the Administrative Agent. This Amendment may not be amended nor may any
provision hereof be waived except pursuant to a writing signed by the Borrower and the Required Lenders. This Amendment may be executed in two or more counterparts, each of which shall constitute an original but all of which when taken together
shall constitute a single contract. Delivery of an executed counterpart of a signature page of this Amendment by telecopy or electronic transmission shall be effective as delivery of a manually executed counterpart of this Amendment. 

Section 3.6.    No Novation. This Amendment shall not constitute a novation of the Credit Agreement or any
other Loan Document. This Amendment shall not extinguish the Obligations outstanding under the Credit Agreement or discharge or release the Lien or priority of any Security Document or any other security therefor. Nothing herein contained shall be
construed as a substitution or novation of the Obligations outstanding under the Credit Agreement, which shall remain outstanding after the Amendment Effective Date as modified hereby except to the extent repaid as contemplated hereby. Except as
expressly set forth herein, (i) this Amendment shall not by implication or otherwise limit, impair, constitute a waiver of or otherwise affect the rights and remedies of the Lenders, the Issuing Banks or any other Agent, in each case under the
Credit Agreement or any other Loan Document, and (ii) shall not alter, modify, amend or in any way affect any of the terms, conditions, obligations, covenants or agreements contained in the Credit Agreement or any other Loan Document. Nothing
implied in this Amendment or in any other document contemplated hereby shall be construed as a release or other discharge of any of the Loan Parties under any Loan Document from any of its obligations and liabilities as a borrower, guarantor or
pledgor under any of the Loan Documents. Each and every term, condition, obligation, covenant and agreement contained in the Credit Agreement (as amended hereby) and each other Loan Document is hereby ratified and
re-affirmed in all respects and shall continue in full force and effect. Each of the Loan Parties reaffirms the validity of the Liens granted by it pursuant to the Security Documents with all such Liens
continuing in full force and effect to secure the Obligations after giving to this Amendment. 

Section 3.7.    Notices. All notices hereunder shall be given in accordance with the provisions of
Section 9.01 of the Credit Agreement. 
 Section 3.8.    Applicable Law; Waiver of Jury Trial.
(A) THIS AMENDMENT AND ANY CLAIM, CONTROVERSY, DISPUTE OR CAUSE OF ACTION (WHETHER IN CONTRACT OR TORT OR OTHERWISE) BASED UPON, ARISING OUT OF OR RELATING TO THIS AMENDMENT SHALL BE CONSTRUED IN ACCORDANCE WITH AND GOVERNED BY THE LAWS OF THE
STATE OF NEW YORK. 
 (B) EACH PARTY HERETO HEREBY AGREES THAT SECTIONS 9.11 AND SECTION 9.15 OF THE CREDIT AGREEMENT ARE INCORPORATED
HEREIN BY REFERENCE AND APPLY MUTATIS MUTANDIS. 
 [Remainder of Page Intentionally Left Blank; Signature Pages Follow] 

  
 -7- 

 IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed and
delivered by their respective duly authorized officers as of the date first above written. 
  

			
	NUANCE COMMUNICATIONS, INC.
		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Assistant Secretary
	
	 NUANCE TRANSCRIPTION SERVICES, INC.,

  as a Subsidiary Loan Party

		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Assistant Secretary
	
	 QUADRAMED QUANTIM CORPORATION,

  as a Subsidiary Loan Party

		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Assistant Secretary
	
	 TOUCHCOMMERCE, INC.,

  as a Subsidiary Loan Party

		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Assistant Secretary

 [Signature Page to Amendment No. 2] 

 
			
	 VOICEBOX TECHNOLOGIES CORPORATION,

  as a Subsidiary Loan Party

		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Assistant Secretary
	
	CERENCE AI LLC,
	  as a Subsidiary Loan Party
		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Director

 [Signature Page to Amendment No. 2] 

 
			
	NUANCE ENTERPRISE SOLUTIONS & SERVICES CORPORATION,
	  as a Subsidiary Loan Party
		
	By:	 	 /s/ Leanne Fitzgerald

	Name:	 	Leanne Fitzgerald
	Title:	 	Assistant Secretary

 [Signature Page to Amendment No. 2] 

 
			
	BARCLAYS BANK PLC,
	as Administrative Agent
		
	By:	 	 /s/ Martin Corrigan

	Name:	 	Martin Corrigan
	Title:	 	Vice President

 [Signature Page to Amendment No. 2] 

 EXHIBIT A 

CONSENT TO AMENDMENT 
 CONSENT (this
“Consent”) to Amendment No. 2 (the “Amendment”), by and among Nuance Communications, Inc., a Delaware corporation, the Subsidiary Loan Parties party thereto, Barclays Bank PLC, as Administrative Agent, and each
of the Lenders party thereto. Capitalized terms used in this Consent but not defined in this Consent have the meanings assigned to such terms in the Amendment. 

The undersigned Lender hereby irrevocably and unconditionally approves the Amendment and consents to the amendments contained in Section 2.1 thereof in
respect of all of such Lender’s Loans and/or Commitments held on the date hereof. 
 IN WITNESS WHEREOF, the undersigned has caused this Consent
to be executed and delivered by a duly authorized officer. 
  

			
	      
	 	,

 
			
	as a Lender (type name of the legal entity)

 
			
		
	By:	 	      

	Name:	 	
	Title:	 	

 
			
	
	If a second signature is necessary:

 
			
		
	By:	 	      

	Name:	 	
	Title:

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