Document:

413913 Medecision

EXHIBIT 10.13 

CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN REDACTED AND 

FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION 

601 Lee Rd. Chesterbrook Corporate Center  Wayne, PA 19087  Phone: 610-540-0202
 Fax: 610-540-5100 

	Master Product Agreement 	Number: HCSC-01P  

	

    	

    

This Master Product Agreement (“Agreement”) dated November 15, 2005 (“Effective Date”) is between MEDecision, Inc. (“MEDecision”) and Health Care Service Corporation, a Mutual Legal Reserve
Company d/b/a Blue Cross Blue Shield of Illinois, Blue Cross Blue Shield of Texas, Blue Cross Blue Shield of New Mexico(“Customer” or “HCSC”) on behalf of itself and its Affiliates(collectively, “Customer”) with its
principal offices at 300 E. Randolph, Suite 2400, Chicago, IL 60601, 901 S Central Expressway, Richardson, TX 75080-7599, and P.O. Box 27630, Albuquerque, NM, respectively. 

1.  GRANT OF LICENSE. 

1.1. License Grant.  Subject to the terms of this Agreement, MEDecision will grant to Customer a
license for Products as set forth on Schedules entered into by the parties. 

1.2. License Conditions. 

(a) Ownership. Except
as set forth in Exhibit D 
-   [***]  to
Schedule 1 to this Agreement, or otherwise in this Agreement or in an SOW to
the Master Services Agreement entered into by the parties, MEDecision and its
suppliers own all rights, title, and interest in and to the Products, the Derivative
Works and the MEDecision Confidential Information. MEDecision’s and its
suppliers rights include all
intellectual property rights. 

(b) Copying, Modification, Access and Distribution.  Customer may make copies of each Product for back-up,
testing and disaster recovery purposes provided that only the number of Instances of the Product licensed under a Schedule to this Agreement are in operation at any time. All copies of Products must contain MEDecision’s and its suppliers’
proprietary rights notices.  The Products may not be modified, altered or enhanced except as authorized by MEDecision in writing.  Except as specified on a Schedule to this Agreement, Customer may not use the Products as part of an application
service provider, in connection with a service bureau, or for the benefit of any third party.  In no event may Customer transfer, sublicense or distribute the Products. 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

(c) Reverse Engineering.  Customer may not attempt to decompile, disassemble or reverse engineer any Product.

2. SUPPORT. Support as of the Effective Date are set forth in the attached Support Appendix,
Appendix A. MEDecision will notify Customer in writing no later than [***] prior to the renewal date for Support services. Customer may renew Support on the terms and conditions set forth on a Schedule to this Agreement. 

3.  PAYMENT TERMS. 

3.1. Payments; Taxes.  Except as provided on a Schedule to this Agreement, payments of all
invoices are due on the invoice date and payable within [***]. MEDecision will provide a Purchase Order number on all invoices.  Customer will be responsible for promptly delivering to MEDecision a purchase order for all items purchased under this
Agreement, however, it is understood and agreed that the terms and conditions of any such purchase order are superseded by the terms and conditions of this Agreement to the extent of any inconsistencies. Fees do not include any sales, use,
withholding or similar tax, or duties. MEDecision will separately itemize any applicable taxes or duties on each invoice.  Customers will be responsible for paying applicable taxes or duties later assessed by any government agency, except for taxes
on MEDecision’s income.  If Customer disputes any amounts set forth on an invoice, Customer will promptly notify MEDecision in writing and the parties will work together in good faith to resolve any such disputes. 

3.2. Reports.  Upon MEDecision’s reasonable request Customer will provide MEDecision with
documentation concerning Customers use and reproduction of the Products.  Customer will provide 

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MEDecision and its agents with reasonable access to information about Product usage during Customers normal business hours to verify the information contained in these usage reports and Customer’s compliance with this
Agreement. 

4.  CONFIDENTIALITY AND COMPLIANCE. 

4.1. Confidentiality.  Each party will retain in strict confidence and will not use, disclose,
disseminate or commercialize the Discloser’s Confidential Information. The Discloser’s Confidential Information may only be used and disclosed by the Recipient in the course of performing its rights and obligations under this Agreement.
The recipient shall limit use and disclosure of confidential information to the recipient’s employees who need to fulfill the recipients contractual obligation. The aforesaid provisions of this paragraph shall not apply to any Confidential
Information which the Recipient can demonstrate: 

     (i) is or becomes available to the public through no breach of the Agreement; 

     (ii)
was previously known by the Recipient without any obligation to hold it in confidence; 

     (iii) is received from a third party free to disclose
such information without restriction; 

     (iv) is independently developed by the Recipient without the use of Confidential Information of the Discloser 

     (v) is approved for release by written authorization of the Discloser, but only to the extent of such authorization; 

     (vi) is
required by law or regulation to be disclosed, but only to the extent and for the purposes of such required disclosure; or 

     (vii) is disclosed in response to a valid order of a
Court or other governmental body of the United States or any political subdivisions thereof, but only to the extent of and for the purposes of such order, and only if the Recipient first notifies the Discloser of the order and permits the Discloser
to seek an appropriate protective order. 

4.2. HIPAA.  The parties agree to the terms set forth in Appendix D - the Business Associate
Appendix. 

4.3. Member Data.  Customer is solely responsible for obtaining all required patient consents and
authorizations for purposes of using, receiving, storing, disclosing, transmitting or viewing all Member Data used, received, stored, disclosed, transmitted or viewed in connection with the Products. 

5.  CUSTOMER RESPONSIBILITIES. 

5.1. System. Except as set forth explicitly in this Agreement, Customer is responsible for all
hardware, software, configurations and communications 

necessary for using the Products as set forth in the applicable Documentation. 

5.2. Marketing.  Customer agrees that upon the prior written approval of Customer, MEDecision may
use the Customer name for marketing and promotional materials.  Customer retains exclusive rights to the names and symbols Blue Cross and Blue Shield (of Illinois, of Texas, of New Mexico) together with any distinctive trademarks or service marks
(together the “HCSC Marks”) and MEDecision agrees not to use the HCSC Marks or any derivative thereof in any manner during the term of this Agreement without the prior written consent of Customer. 

6.  ACCEPTANCE,
WARRANTY AND DISCLAIMER. 

6.1. Warranty and Acceptance.  Each Product will be deemed accepted by Customer upon delivery to
Customer.  MEDecision warrants that, on the initial Product delivery, and for a period of [***]  thereafter, the Product will substantially conform in all material
respects with its Documentation.  Customer may test the Products for up to [***] from receipt of the Product to determine whether it performs in accordance with the applicable Documentation.  Customer may notify MEDecision in writing of its intent
to return a Product for non-conformance during this period. Upon receipt of this notice, MEDecision will have a reasonable period of time to cure the non-conformance.  If MEDecision is unable to cure the non-conformance, Customer may return the
non-conforming Product, and will immediately cease using such Product.  The license will be considered terminated with regard to the returned Products and Customer’s sole remedy will be for MEDecision to refund license fees paid, if any, for
returned Products. 

6.2. Viruses; Disabling Codes.  None of the Product contains any “virus” or other
computer software routine or hardware components which are designed to (i) permit any unintended third party access to or use of the Product, (ii) disable or damage hardware or damage, erase or delay access to Products or data, or (iii) perform any
other similar destructive or malicious actions.  MEDecision will not knowingly insert into such Products any code or other device which would have the effect of disabling, damaging, erasing, delaying or otherwise shutting down all or any hardware,
software, systems, or data. MEDecision will not invoke, and will use all commercially reasonable 

      ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

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efforts to prevent Customer from invoking, any such code or other device. 

6.3. DISCLAIMER.  THE PRODUCTS WERE DEVELOPED AS TOOLS TO BE USED AS AN ADJUNCT TO GOOD
PROFESSIONAL JUDGMENT BY THE CUSTOMER’S STAFF AND DO NOT REPLACE OR SUPERSEDE PROFESSIONAL JUDGMENT AND DISCRETION OR THE USE OF PHYSICIANS AND PSYCHOLOGISTS TO MAKE DECISIONS.  THE PRODUCTS ARE NOT INTENDED TO BE MEDICAL DIAGNOSTIC TOOLS AND
THE PRODUCTS ARE NOT INTENDED TO ENABLE CUSTOMER TO ESTABLISH MEDICAL TREATMENT REGIMENS. THE PRODUCTS ARE NOT AND ARE NOT INTENDED TO BE A MEDICAL OPINION AND ARE NOT A SUBSTITUTE FOR MEDICAL DIAGNOSIS, TREATMENT OR OTHER CARE RENDERED BY A
LICENSED MEDICAL PROFESSIONAL PRACTITIONER.  THEREFORE, IT IS THE RESPONSIBILITY OF THE CUSTOMER’S STAFF AND CONSULTANTS, USING THEIR PROFESSIONAL JUDGMENT, TO APPLY OR NOT APPLY THE PRODUCTS DURING THE REVIEW OF INDIVIDUAL CASES.  THE
CUSTOMER AGREES THAT IT HAS THE LAST AND BEST OPPORTUNITY TO DETERMINE IF THE PRODUCTS ARE CORRECT AND APPLICABLE IN THE REVIEW OF INDIVIDUAL CASES.  THE PRODUCTS ARE NOT AND ARE NOT INTENDED TO BE MEDICAL DIAGNOSTIC TOOLS AND THE PRODUCTS ARE NOT
INTENDED TO ENABLE CUSTOMER TO ESTABLISH MEDICAL TREATMENT REGIMENS.  EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, MEDECISION WILL NOT BE LIABLE FOR ANY PEER REVIEW COMPLAINTS OR LEGAL ACTION RESULTING FROM THE USE OF THE PRODUCTS BY THE
CUSTOMER. MEDECISION EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, GUARANTEES, CONDITIONS AND UNDERTAKINGS WITH RESPECT TO THE PRODUCTS AND DOCUMENTATION, MEDECISION INFORMATION AND THEIR PERFORMANCE, INCLUDING, WITHOUT
LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 

7.  LIMITATION OF LIABILITY.

MEDecision’s and Customer’s liability for any cause of action arising under or in connection with this Agreement or otherwise (whether arising in tort, 

contract or otherwise) will be limited to [***] .
    Under no circumstances will MEDecision or Customer be liable for any incidental,
    special, punitive or consequential damages arising out of or in connection
    with this Agreement or otherwise, including but not limited to, liability
    for lost profits, business interruption or loss of business. Notwithstanding
    any provisions to the contrary
in this Agreement, MEDecision shall be liable for all direct damages sustained
    by Customer arising out of the negligent acts of MEDecision, its agents and
    employees. The limitation of liability provisions shall not apply to any
    party for (a) any claims of infringement of any patent, copyright, trademark,
    service mark or other proprietary right; (b) liability for death or bodily
    injury; (c) damage to tangible property; (d) theft; or (e) proven gross negligence
  or willful misconduct. 

8.  INDEMNITIES. 

8.1. Indemnification for Infringement of Intellectual Property Rights. MEDecision represents and
warrants that it has the right and authority to enter into this Agreement and to the best of its knowledge and belief, it has the rights to grant the licensing rights herein described.  MEDecision will defend customer against any and all claims that
the Products, when used within the scope of this Agreement, infringes a United States patent or copyright and will pay resulting costs, damages, and attorney fees finally awarded, provided that Customer notifies MEDecision promptly in writing of the
claims, Customer allows MEDecision to control the defense and settlement of the claims and Customer provides MEDecision with all necessary assistance, information, authority to perform the above.  In the event that the Products, in the opinion of
MEDecision, are likely to or does become the subject of a claim of infringement, MEDecision shall have the right at its sole option and expense to: a) modify the Products to be non-infringing; b) obtain for Customer a license to continue using the
Products at no charge to Customer, or c) accept return of the Products and refund to Customer the license fee paid to MEDecision hereunder for that portion of the Products which is the subject of such infringement.  If Customer elects to continue
using the Product rather than return it to MEDecision, MEDecision will have no further liability to Customer.  MEDecision will not indemnify Customer for infringement if Customer has modified the Product without MEDecision’s assistance, or if
Customer uses the Product in conjunction with 

      ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

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software, hardware or other equipment not provided by MEDecision, if the use of the Product as originally provided or alone would not be infringing. 

8.2. Indemnification by Customer.  The Customer agrees to indemnify and defend MEDecision, and to
hold MEDecision harmless from and against any and all liability, and claims thereof, and all related expenses (including without limitation attorneys’ fees) arising from Customer’s use of the Products by any employee, agent, contractor, or
subcontractor of Customer, provided however that is provision will not apply to any claims arising under Section 8.1 of this Agreement 

8.3. Indemnification Procedures.  If the indemnified party becomes aware of a Claim that may
require indemnification, indemnified party will promptly notify the indemnifying party in writing of the claim and will allow the indemnifying party to assume sole and full control of the defense and settlement of the Claim.  The indemnified party
will provide the indemnifying party with reasonable assistance and information necessary to defend and settle the claims. The indemnified party’s counsel will have the right to participate in the defense and settlement of the claim, at the
indemnified party’s own expense. 

9. NONCOMPETITION. Subject
    to the other provisions of this Agreement, including intellectual  property
    protections and confidentiality obligations: (a) [***] and
    (b) [***]. However, except as provided in this Agreement, for the duration
    of this Agreement
    and for a period  of [***], Customer agrees the personnel of Customer specified
    on Appendix H – Restricted Personnel (by Project Title), [***]. The
    current list of MEDecision Competitors is listed in Appendix I. For
    the avoidance of doubt, this does not apply to [***]. 

10. TERM AND TERMINATION. 

10.1. Term.  This Agreement commences on the Effective Date of this Agreement and will continue
until terminated as set forth in this Section. 

10.2. Termination for Breach.  Either party may terminate this Agreement or any license to a
Product by giving written notice to the other, if the other party fails to remedy any breach of this Agreement within thirty (30) days after its receipt of notice of breach and intent to terminate. 

      ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

10.3. Effect of Termination.  On termination of this Agreement or termination or expiration of any
license to any Product, the following will occur  

(a) All rights granted to the affected Product(s) will immediately terminate.  Customer must reinstall and return to MEDecision
the affected Product(s) and Derivative Works. MEDecision will, if feasible, return to Customer or destroy all Protected Health Information, in whatever form or medium (including in any electronic medium under MEDecision’s custody or control),
that MEDecision created or received for or from Customer, including all copies of and any data or compilations derived from and allowing identification of any individual who is a subject of the Protected Health Information.  Each party will return
the Confidential Information of the other party. 

(b) All rights and obligations granted under Sections 1.2, 2, 3,4, 6, 7, 8, 9, 10, 11 and 12 of this Agreement will survive. 

(c) Neither party will be liable to the other for damages, losses, costs or expenses of any kind due to the termination of this Agreement including
those arising from the loss of prospective sales, or expenses incurred or investments made in connection with establishing, developing or maintaining either party’s business. 

(d) Except as provided in Section 10.3(c) of this Agreement, termination will not affect any claim, liability or right of Customer or MEDecision
arising prior to the termination. 

(e) MEDecision will return and/or destroy any or all copies of Patient Data and other Confidential Information provided to MEDecision by Customer, as
directed by Customer.  All costs and expenses associated with the return or destruction will be paid by Customer. 

11. GENERAL. 

11.1. Independent Parties. Neither Customer nor MEDecision is a legal representative or agent of
the other or is legally a partner of the other. 

11.2. Entirety.  This Agreement, Schedules, Exhibits, and Appendices, including relevant portions
of the [***] represent the entire agreement of the parties regarding the subject matter of this Agreement, superseding all previous communications, representations or understandings, either oral or written relating to its subject. Notwithstanding
the foregoing, MEDecision and Customer acknowledge that the parties have entered into prior license and support agreements (“Prior Agreements”) for various products. The list of these Prior Agreements, the Products licensed under and the
intention of the parties with relation to the products licensed under the Prior Agreements, is set forth in Appendix F - Prior MEDecision/HCSC License Agreements. 

Page 4 

Delivery of an executed counterpart of this Agreement by facsimile of any other reliable means will be deemed to be as effective for all purposes as delivery of the manually executed counterpart. This Agreement may not be
amended except in writing signed by both parties.  No waiver of rights by either party may be implied from any actions or failures to enforce rights under this Agreement 

11.3. Severability.  Each of the provisions of this Agreement is severable from all of the other provisions.  The invalidity or unenforceability of any
provision will not affect or impair the remaining provisions, which will continue in full force and effect. 

11.4. Restricted Rights Legend - U.S. Government.  The Products acquired by the United States of
America, its agencies and/or instrumentalities are and will be provided with RESTRICTED RIGHTS FOR SOFTWARE DEVELOPED AT PRIVATE EXPENSE. Use, duplication or disclosure by the U.S. government is subject to the restrictions set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 48 C.F.R. 252.227 or DFAR 52.227, as applicable. 

11.5. Export.  Customer will not export the Products in violation of the export laws of the United
States or of any other country. 

11.6. Assignment.  Any of the rights and obligations of Customer under this Agreement may be
assumed by any subsidiary or Affiliate (including any successor corporation, whether by merger, consolidation, or reorganization), without prior written consent by MEDecision and at no charge to Customer or assuming or successor entity provided that
MEDecision is given prior written notice and also provided that the entity assuming the rights and obligations is not a MEDecision Competitor.  Any reference in this Agreement to Customer shall include its directors, officers, and employees, as well
as the directors, officers and employees of any of its subsidiaries, or affiliate companies (including any successor corporations, whether by merger, consolidation or shall be responsible and liable for all rights and obligations in connection with
this Agreement. Notwithstanding anything to the contrary set forth in this Agreement, Customer may assign the Products licensed hereunder at no charge to Customer’s parent corporation or to an Affiliate provided:  (i) Customer provides
MEDecision with prior written notice; (ii) HCSC and any assignee are current in all license and support fee payments to MEDecision; (iii) the assignee is not a MEDecision Competitor, (iv) the assignee is not in the primary business of providing
service bureau, outsourcing or facility management services; and (v) any such assignee agrees in writing to be bound by the terms and conditions of this Agreement. Except in the case of a merger or sale of all or substantially all of its assets or
stock, neither 

MEDecision nor its successors or assigns may assign this Agreement, in whole or in part, or any rights or obligations arising from this Agreement unless agreed to in writing by HCSC prior to such assignment 

11.7. Force Majeure. Neither party shall be liable to the other for any delay or failure to perform due to
a Force Majeure Event, provided that this Section will not apply to monies due. Performance times shall be considered extended for a period of time equivalent to the time lost because of any such delay. 

11.8. Dispute Resolution. 

11.8.1. Informal Dispute Resolution. The parties may, by mutual agreement, attempt to resolve their dispute
informally by submitting the dispute to executives selected by each party (a maximum of two persons for each party). These executives shall meet as often as necessary to gather and analyze information relevant to resolving the dispute and shall
negotiate in good faith. All proposals and information exchanged as well as discussions during this informal process will be considered settlement discussions and proposals and will be inadmissible in any subsequent proceedings. 

11.8.2. Mediation. If no settlement is reached in the informal dispute discussions, either party may within thirty (30) days from the date of a written
communication that the informal dispute process was unsuccessful give notice to the other party that the noticing party wishes to pursue formal mediation and designate an organization or company specializing in providing neutral, third-party
mediators. Neither party may unreasonably withhold consent to the selection of mediator. The parties agree to pay their own costs and to equally share the cost of mediation services. The parties agree to be represented at the mediation meeting by
individuals with full decision-making authority regarding the matters in dispute. judicial proceedings if there has been no timely request for mediation, good faith efforts to resolve the dispute by mediation have been unsuccessful 120 days after
the initial request for mediation, interim relief from a court is necessary to prevent serious or irreparable injury to one party or to others, or a complaint must be filed prior to the running of the applicable statute of limitations. 

11.9. Jurisdiction.  This Agreement will be governed by the laws of Illinois without regard for
its choice of law provisions. All disputes arising out of or relating to this Agreement or termination or breach thereof initially brought by MEDecision will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in
Chicago, Illinois and each party irrevocably consents to such personal jurisdiction and waives all objections thereto. 

11.10. Notices.  Any notices pertaining to this Agreement shall be given in writing and shall be
deemed duly given when personally delivered to the authorized representatives of the other party as listed 

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below or sent by certified mail, return receipt requested, postage prepaid. A notice sent by certified mail shall be deemed given on the date of receipt or refusal of receipt All notices shall be addressed to the
appropriate party as follows: 

	To HCSC:	Health Care Service Corporation, a
	 	Mutual Legal Reserve Company
	 	300 E. Randolph Street
	 	Chicago, Illinois 60601-5655
	 	Attention: (with a copy to: HCSC's
	 	General Counsel)
	 	 
	To	MEDecision, Inc.
	MEDecision:	601 Lee Rd.
	 	Chesterbrook Corporate Center
	 	Wayne, PA 19087
	 	Attention: Chief Financial Officer

11.11. Escrow.  Customer may, at its option and expense, enter into MEDecision’s escrow
agreement, a copy of which is attached as Appendix E. 

11.12. Insurance.  At all times during the term of this Agreement, and at the sole cost and
expense of MEDecision, MEDecision shall maintain, with companies with an AM rating of A- or better and legally authorized to provide the applicable insurance in the state(s) the premises are located, the insurance coverages described in subsection
11.12.1 below with the specifications and requirements set forth in subsection 11.12.2 below.  Such insurance is referred to as the “Required Insurance”. 

11.12.1. Required Insurance Coverage: 

     (i) Commercial General Liability Insurance with limits of not less than $[***]
 per occurrence for bodily injury, personal injury and property damage.  General liability risks and key exposures to be covered shall include, but not be limited to, the premises and MEDecision operations in
connection with the premises, products and completed operations, blanket contractual, and personal injury. “Premises” for purposes of this section 11.12 shall include any premises used in connection with the performance of services under
this Agreement 

     (ii) Comprehensive Automobile Liability Insurance coverage with limits of not less than $[***] combined single limit coverage against bodily injury liability and
property damage liability arising out of the use of any owned, non-owed or hired motor vehicles by or on behalf of MEDecision, its agents, employees 

      ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

and other persons under MEDecision’s control in connection with this Agreement 

     (iii) Excess Umbrella Liability Coverage in an amount not less than
$[***].  Such insurance shall be in excess of all liability coverages required in paragraphs (i) and (ii) above; and 

     (iv) Workers’ Compensation Insurance in full compliance
with all applicable state and federal laws and regulations and which covers all employees of MEDecision.  Coverage shall include Employer’s Liability insurance in an amount not less than $[***] per accident, $[***] per illness per employee and
$[***] per illness aggregate. 

     (v) Fidelity Surety Bonds or an insurance policy which includes employee dishonesty coverage, in an amount not less than
$[***] for all employees of MEDecision who provide Services to Customer, if the Services provided under this Agreement include the handling of any funds or accounts of Customer. This bond or policy may be a blanket policy covering all employees of
MEDecision. 

     (vi) An “All Risk” property insurance policy on a replacement value basis covering MEDecision personal
property, contents and equipment at the Premises. Such policy shall contain the appropriate clauses pursuant to which the insurance company or companies waive the right of subrogation against Customer and all of its shareholders, directors,
officers, employees, representatives and agents. 

     (vii) Professional Liability insurance covering acts, errors or omissions arising out of Services performed under this
agreement in an amount no less than $1 million per claim and $5 million per aggregate.  A “Claims Made” policy not renewed or replaced shall have an extended reporting period or “tail” of two (2) years. 

     (viii) If applicable, Network/Cyber-Liability/E-Commerce insurance covering acts, errors or omissions arising out of
Services performed under this agreement in an amount no less than $5 million per occurrence and $5 million per aggregate.  A “Claims Made” policy not renewed or replaced shall have an extended reporting period or “tail” of two
(2) years. 

11.12.2. The following specifications and requirements shall be conditions for all insurance identified in subsection 11.12.1 above: 

     (i) The insurance coverage required in paragraphs 11.12.1(i), (ii), (iii), to the extent applicable shall: (A) be on an occurrence form; (B) name Customer as an Additional Insureds; (C) be primary and
non contributing to any insurance carried by the Customer (D) shall have waivers of subrogation by the insurers. 

     (ii) Should MEDecision engage an entity that is a consultant or subcontractor, all of the coverages requirements set
forth in subsection 11.12.1 above will apply to each consultant or subcontractor, 

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unless such requirement is waived in advance in writing by Customer as to any particular subcontractor or consultant MEDecision, not Customer, shall be responsible for monitoring the insurance requirements for consultants
and subcontractors and shall provide Customer with evidence in the form of certificates of insurance for such coverage upon the request of Customer. 

     (iii) MEDecision shall be responsible for its own deductibles and self-insurance retentions, and such costs shall not be
the responsibility or liability of Customer. 

     (iv) Not less than five (5) days prior to the commencement of Services under this Agreement, MEDecision shall furnish, or
cause to be furnished, certificates of insurance, in form and substance satisfactory to Customer, evidencing all of the above described coverages.  MEDecision shall also furnish renewal certificates at least fifteen (15) days prior to each renewal
period and upon reasonable request of Customer.  Further, MEDecision shall provide Customer with thirty (30) days written notice prior to any cancellation, in whole or in part, non-renewal, or any material change in the terms of any such policy.
Receipt of each Certificate of Insurance or other documentation of insurance or copies of policies by Customer or by any of its representatives which indicate less coverage than required will not constitute a waiver of MEDecision’s obligations
to fulfill the insurance requirements in 11.12. 

     (v) MEDecision shall be solely responsible for obtaining and paying for any additional insurance or any increase of
limits of liability not described above which MEDecision requires for its own protection or on account of its statutory obligations. 

11.13. Additional License Provisions. 

11.13.1. Customer will not be charged any additional license fees for MEDecision Products:

     (i) resulting solely from a name change, for any reason, to any of the MEDecision Products licensed hereunder or 

     (ii) licensed hereunder available for successor
    operating systems and/or replacement operating systems to the operating system for which the MEDecision Product was originally licensed; or 

     (iii) licensed hereunder from one
      physical location to another  or

     (iv) for which functionality was included in a MEDecision Product licensed by Customer and MEDecision subsequently decoupled such functionality
        and included such functionality within a new MEDecision Product. 

11.13.2. The provisions of Section 11.13.1 will not apply to any newly developed or acquired technology, modules or functionality or to any Third Party
Products.

11.13.3. Customer will be responsible for all fees related to third party products, hardware, ASP and services to implement the MEDecision Products set
forth in Section 11.13.1. 

11.14. Debarment.  MEDecision certifies that neither the MEDecision nor its employees or
subcontractors have been: (i) charged with a criminal offense in connection with obtaining, attempting to obtain, or performing of a public (Federal, state or local) contract or subcontract, (ii) listed by a federal governmental agency as debarred,
(iii) proposed for debarment or suspension or otherwise excluded from federal program participation, (iv) been convicted of or had a civil judgment rendered against them regarding dishonesty or breach of trust, including but not limited to, the
commission of a fraud including mail fraud or false representations, violation of a fiduciary relationship, violation of Federal or state antitrust statutes, securities offenses, embezzlement, theft, forgery, bribery, falsification or destruction of
records, making false statements, tax evasion, or receiving stolen property; or (v) within a three (3) year period preceding the date of this Agreement, had one or more public transactions (federal, state or local) terminated for cause or default.

MEDecision acknowledges and agrees that it has a continuing obligation to notify Customer in writing within seven (7) business days if any of the above-referenced representations change.  MEDecision further acknowledges and
agrees that any misrepresentation of its status or any change in its status at any time during the term of this Agreement, may be grounds for immediate termination of this Agreement, at the sole discretion of Customer. 

12. DEFINITIONS.  Capitalized terms in this Agreement have the following meanings. 

Affiliate means an entity that Customer controls, an entity that controls Customer or an entity that is under common control of Company, provided that such entity is not a MEDecision
Competitor. For purposes of this provision, control means ownership of at least fifty percent (50%) of the outstanding voting shares of the entity. 

ASP means the site in which MEDecision hosts the Network, as described in the ASP Exhibit, Exhibit I to Appendix A -ASP Hosting - Transactions and Information Exchange. 

Application Services mean the services provided by MEDecision to Customer for the Hosted Products as described in the ASP Exhibit, Exhibit I to Appendix A - ASP Hosting - Transactions and Information Exchange. 

Page 7 

Concurrent Users mean the number of Customer employees authorized to access the Products at any given time. 

Confidential Information means all information furnished by a party to this Agreement (“Discloser”) to the other party under this Agreement (“Recipient”) in oral,
written or machine-readable form: (a) which has value because it is not generally known, and the Discloser uses reasonable efforts to protect; (b) the Products and all object and source code, Documentation, Derivative Works, branching logic,
methods, processes, specifications, designs and development plans; (c) Patient Data and Protected Health Information; and (d) all confidential information relating to each party’s business including business plans, sales projections, business
records, prices and customer lists. 

Customer Servers mean the computer servers owned, leased or otherwise controlled by the Customer. 

Derivative Work means any work based on or incorporating all or any portion of a Product, including mechanical or electronic reproduction, translation, adaptation, change of media or other form, which would represent a violation of MEDecision’s
(or its supplier’s) intellectual property rights if done without MEDecision’s consent. 

Documentation means the user manuals and operations manuals that accompany a Product, as well as Upgrades of such manuals, in electronic and/or paper formats. 

Downtime means the time that the Products are not available to the Customer and End Users due to the Hosted Network not functioning properly. Calculations will exclude time that the
Products are not available due to: (I) scheduled maintenance services as specified in Section of this Agreement, (ii) a fault in Customer’s applications, equipment, or Customer’s facilities not located at MEDecision’s ASP; (iii) acts
or omissions of Customer, or of any End User; or (iv) reasons of Force Majeure. 

End User(s) means those individuals or organizations utilizing the Products. 

End User Connection means the Internet or Intranet or other communications connection of the End User. 

Error
means a failure of the Products to substantially conform in all material respects with the applicable Documentation. 

Force Majeure Event means an event outside of a party’s reasonable control including without limitation, restrictions of law, regulations, order or other governmental directives,
labor disputes, acts of God, fire, explosions, terrorist acts, fiber optic cable cuts, 

storm or other similar Hardware means equipment, hardware configuration, audit controls, back-up plans, network management and operating methods necessary to install and use the Products. 

Health Care Provider means a health care professional or institution that provides care or services affecting the health of individual(s) on behalf of Customer. 

HIPAA means the Health Insurance Portability and Accountability Act of 1996. 

Hosted Network means the hardware, software, including the Products, network communication, product and support services within MEDecision’s ASP environment. It shall exclude
hardware, software, network communication not provided by MEDecision, and support services outside MEDecision’s ASP environment such as but not limited to, the Customer’s hardware, software and network communications. 

Instance means one occurrence of a Product on one Customer Server in a production environment, one occurrence of a Product in a testing environment, and one occurrence of a Product on one
Customer Server in a training environment,. 

Layered Product is a third party application residing above the operating system that is necessary to operate the Products, but that are not embedded with the Products. Examples of
Layered Products include, but are not limited to, WebSphere, WebLogic and the Oracle database. 

Line of Business [***]  

License Fees mean the fees MEDecision charges for licensing the Products. 

MEDecision Competitors means any competitor of MEDecision. The list of MEDecision Competitors as of the Effective Date is listed in Appendix I and specifically referenced in and
applicable to Sections 9, 11.6 and the definitions of Affiliate and Third Party Vendor, as contained in this Agreement The current list can be updated from time to time by MEDecision. 

MEDecision
Product means a MEDecision product identified on a Schedule entered into by the parties during the term of this Agreement, including all associated Documentation. 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 8 

MEDecision Servers mean the computer servers owned, leased or otherwise controlled by MEDecision or Its contractors. 

Member/Lives [***] 

Patient Data means personally identifiable patient information.

PMPM means per Member/Life per month. 

Product(s) mean collectively the MEDecision Product and/or MEDecision Products, the Third Party Products and any Upgrades that MEDecision may provide to Customer as part of the
Support described in Section 2 of this Agreement. 

Service Bureau means certain processing services provided by MEDecision as further described in the CaseAlert Service Bureau Appendix - Appendix C. 

Software means operating system software, databases, communication lines, utility programs and all other items necessary for the proper operation of Customer’s information systems and software
applications necessary to install and use the Products and receive Support. 

Support means the standard Support services purchased by the Customer as further described in the Customer Support Appendix, Appendix A. 

Support Fees mean the fees charged by MEDecision for Product Support. 

Telephone Support has the meaning set forth in the Support Appendix, Appendix A. 

Third Party Product means a third party product identified on a Schedule entered into by the parties during the term of this Agreement, including all associated Documentation. 

Third Party Vendor means an entity that is engaged to provide services for Customer, provided that Customer represents and warrants that:  (a) it has written agreements in place with
all such entities with terms and conditions at least as protective of MEDecision and the Products then the terms contained in this Agreement; (b) Customer agrees to be liable for all acts and omissions of such entities; and (c) none of such entities
is a MEDecision Competitor. 

Upgrade means a Release, Version or Maintenance Fix of a MEDecision Product. Release means a later version of a Product identified by a change in the first digit to the left of the
decimal point ((X).xx); Version means a later version of a Product identified by a change in the first digit to the right of the decimal point ((x).Xx); and Maintenance Fix means a later version of a Product identified by a change in the second
digit to the right of the decimal point ((x).xX). 

Users mean the number of Customer employees authorized to access the Products. 

Intending to be legally bound, each party has had this Agreement executed by its duly authorized representative. 

	MEDecision, Inc.	 	Health Care Service Corporation, a Mutual Legal ReserveCompany d/b/a Blue Cross Blue Shield of Illinois, BlueCross Blue Shield of Texas, Blue Cross Blue Shield of New Mexico
	 	 	 	 	 
	By:	/s/ Danielle Russella	 	By:	/s/ Pat Maroney
	 	 	 	 	 
	Name:	Danielle Russella	 	Name:	__________________________________
	 	 	 	 	 
	Title:	Senior Vice President	 	Title:	__________________________________
	 	 	 	 	 
	Date:	12/28/05	 	Date:	12/28/05

      ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 9 

EXHIBIT 10.13 

CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN REDACTED AND 

FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION 

	 Appendix A – Support Appendix  	 
	

    	

    

Support consists of three support functions: Technical Support, Business Support and Product Upgrades. Support is included in MEDecision’s Annual Support Fees as described in this Amendment Customer will designate up
to three (3) support personnel responsible for contacting MEDecision for reporting Errors, and receiving Technical Support, Business Support and Product Upgrades.  To be eligible for Support, the hardware on which the Products are installed must
meet MEDecision’s minimum configuration requirements. 

MEDecision provides remote telephone Support services for issues, Errors and questions through telephone, fax, and e-mail. MEDecision support analysts will record all Error reports and coordinate responses. Customer can
submit issues reports via email, telephone (during the stated support hours below), or voice mail and fax twenty four (24) hours per day, seven (7) days per week. MEDecision will supply telephone numbers and e-mail addresses. 

1.      Technical Support 

MEDecision will provide Technical Support for Customer as part of Support, [***] , exclusive of MEDecision holidays as set forth in Exhibit 2
of this Appendix A. For Telephone Support needed after these stated business hours [***], Customer will be given access to a beeper. Technical Support requested by Customer beyond the hours stated in Section 6(B) of this Appendix will be charged to
Customer at the rates set forth in the Master Services Agreement For Professional Services entered into by the parties. Technical Support is for Error correction services, reporting of bugs, reporting of performance issues, and answering questions
about MEDecision products from a systems/operations maintenance perspective as further described in this section. 

MEDecision and Customer will cooperate in efforts to resolve reported Errors. For all reported Errors, Customer will submit a test case that duplicates the Error, instruct MEDecision how to duplicate the Error, and provide
problem log dumps, diagnostic tests or other investigative support. In addition, MEDecision may specify personnel resources to be supplied by Customer.  Customer will provide all reasonably requested information to assist in arriving at a problem
solution. MEDecision will assign an issue tracking number and a severity level of the Error, will work to determine the. source of the Errors, and will work to provide at least a temporary resolution in the form of a workaround or other correction,
to be followed where necessary by a permanent fix. 

Technical Support also consists of MEDecision technical personnel answering Customers questions about the Products in the following areas: 

          [***] 

          [***] 

          [***] 

          [***] 

          [***] 

          [***] 

2.      Business Support 

MEDecision will provide Business Support for Customer as part of Support[***], exclusive of MEDecision holidays.  Business Support required by Customer beyond the stated hours will be charged to Customer at 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 10 

MEDecision’s then current services rates set forth in the Master Services Agreement For Professional Services entered into by the parties 

Business Support consists
       of MEDecision
personnel answering Customer’s questions about the Products and their use from a functional perspective in the following areas: 

          [***]

          [***]

3.      Product
Upgrades

From time to time, MEDecision may make software Upgrades of the MEDecision Products available. Customer is entitled to receive licenses for Upgrades as part of Support Services. Customer has a right to
not utilize MEDecision’s professional services to implement Upgrades. In the event that Customer implements any Upgrades without the assistance of MEDecision, Customer will still be entitled to Support Services for such Upgrades. Customer will
implement software Upgrades as soon as is reasonably practical. All hardware and third party product costs related to software Upgrades will be the responsibility of Customer. MEDecision will assist Customer in the installation, configuration and
customization of Products Upgrades at the rates set forth in the Master Services Agreement For Professional Services entered into by the parties.

4.      General Support
Policies

MEDecision provides Support for the current Version
of each MEDecision Product and [***]; provided however that MEDecision reserves
the right, at any time, to withdraw the availability of Support for a MEDecision
Product with [***] prior written notice.

MEDecision will keep its Products compatible with the
versions of third-party software listed in MEDecision’s product roadmap.
MEDecision will continue to maintain compatibility with such third-party software
upgrades or new releases to the extent. MEDecision determines it to be financially
and technically expedient to do so.

Customer may elect not to receive, or may cancel, Support.
However, if Customer wishes to reinstate Support on a Product, it must pay the
Support charges that would have applied during the period of service suspension,
and bring the Product up to the most current Version if the Customer is not currently
running an existing Version in general support by MEDecision.

MEDecision may identify issues arising from non-MEDecision
hardware or software, or from unauthorized modifications to a Product. In such
a case, MEDecision reserves the right to charge Customer at the rates set forth
in the Master Services Agreement For Professional Services entered into by the
parties for time spent on such issues.

All Support services will be provided from
MEDecision’s offices. if MEDecision personnel are required to travel to
a Customer location to assist in Error correction, MEDecision will charge Customer
reasonable travel and living expenses as set forth in Customer’s travel
and expense
policy set forth in Appendix G — Travel and Expense Policy, plus the rates
set forth in the Master Services Agreement For Professional Services entered
into by the parties.

Excluded Services

The following services are not included as part of the MEDecision’s
    Annual Support Fees as described in this Appendix. The following services
    can be provided, at the request of Customer, at the rates set forth in the
    Master
    Services Agreement For Professional Services entered into by the parties.

	 	•  	Services for a Product that has been subject to any modification by anyone other than MEDecision and the service becomes necessary due to the modification;
	 	 	 
	 	•  	Service for a Product which becomes necessary because all required Maintenance Fixes have not been implemented by Customer, including Services/Support for Product Releases, Versions or Maintenance Fixes
not supported by MEDecision.
	 	 	 
	

    
	     ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission.
	

   Page 11

	 	•	Service which becomes necessary due to failure
       of Customer to fulfill its obligations under its written agreements with
       MEDecision.
	 	 	 
	 	•	Services which become necessary due to: (I)
       failure of computer hardware or equipment or programs not covered herein;
       or (ii) any cause or causes beyond the reasonable control of MEDecision
       (e.g. floods, fires, loss of electricity or other utilities), (iii) errors
       arising from non-MEDecision versions of any product.
	 	 	 
	 	•	Services which become necessary to analyze and debug custom reports.
	 	 	 
	 	•	Services for the customizations and priority enhancements of a Product.
	 	 	 
	 	•	Services for rolling forward customizations of the Product when installing Upgrades.
	 	 	 
	 	•	Services for the installation, configuration and customization of a Product or any Upgrades.
	 	 	 
	 	•	Services that the Customer is able to perform
       related to system’s
    administration and operations of Customer’s systems.
	 	 	 
	 	•	Services for a Product for which Customer has discontinued Support.
	 	 	 
	 	•	Services required for intervention with regulatory agencies, authorities, etc.

5.       Support Escalation 

MEDecision will provide a Customer Support hotline number to address day-to-day support needs. By calling the Customer Support hotline, Customer will be placed in contact with a support analyst.  The support analyst may
involve other specialists to assist in responding to Customer’s Support request(s). Customer may escalate a Support issue if MEDecision does not respond to any of Customer’s support request(s) in a manner required under this Agreement or
if Customer is concerned with the progress or resolution of a reported Support issue. In the event that Customer is escalating a Support issue, Customer may contact the MEDecision personnel in the following order: 

	CONTACT

   ORDER	TITLE	Current
     NAMES	E-MAIL ADDRESS	TELEPHONE & PAGER

   NUMBERS
	1st	[***]	[***]	[***]	[***]
	2nd	[***]	[***]	[***]	[***]
	3rd	[***]	[***]	[***]	[***]
	4th	[***]	[***]	[***]	[***]
	5th	[***]	[***]	[***]	[***]

MEDecision may amend the list in the table above by providing written notice to Customer. 

6.      Service Levels. The Service Levels set forth in this Section 6 apply to Products installed on Customer Servers as well as those installed at MEDecision’s ASP facility. 

A. Definitions 

“Customer Prerequisites” are all services, hardware, software and infrastructure to be provided by Customer related to the Products, including those items set forth in
Section 6 F below. 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 12 

“Extraordinary Increase in Service” shall mean any event or activity that results in a significant increase in Product usage (i.e., a period in which concurrent utilization
of a Product exceeds the utilization of the previous [***] due for example, to a Customer initiative or other factors impacting user activity, including use by authorized users and attacks by unauthorized users. 

“Intended Available Hours of Normal Operation”. For the iEXCHANGE Products, Intended Available Hours of Normal Operation means [***] .  Intended Available Hours of Normal Operation for all other Products shall be between [***] (excluding Scheduled Downtimes and MEDecision Holidays as set forth on Exhibit 2 to Appendix A).

“Scheduled Downtime” shall mean those times which the Products are not available due to planned maintenance or other required activities. 

B.      Target Response Times 

MEDecision will use best efforts to adhere to the following schedule in resolving Product Errors during the Intended Available Hours of Normal Operation. The parties will work together in good faith to define the
appropriate Priority Level for each Error. 

	Priority	MEDecision
     Response Time (2)	Resolution
   Objective	Description
	1	[***]	[***]	A Priority I Error is defined as a [***]
	2	[***]	[***]	A Priority 2 Error is defined as a [***].
	3	[***]	[***]	A Priority 3 Error is defined as a [***]

Notes: 

(1) The parties acknowledge and agree that if [***] remain uncorrected at any given time and Customer believes that such [***] are materially impacting the cost of Customer’s operations, Customer may notify MEDecision
in writing and the parties will work together in good faith to assess the impact.  If the parties determine that the accumulation of [***] is materially impacting the cost of Customer’s operations, MEDecision will use its best efforts to
provide appropriate resources during normal working hours until the Errors are successfully resolved with a target resolution time of thirty (30) days. 

(2) Priority 1 and 2 issues require the Customer to contact MEDecision Support via the Support Hot Line number in order to ensure support response within the required Response Time window. Should the initial contact fail,
the Customer is required to attempt to contact MEDecision Support via the Support hotline number within [***] and then follow escalation procedures in order to qualify for Response Time Targets as set forth above.  Assuming MEDecision’s
response is within the Response Time window, that phone contact will satisfy Response Time requirements.  Priority 3 issues can be called into the Support Hot Line or emailed to MEDecision Support.  If emailed, MEDecision Support will respond with a
ticket ID number to the customer within the required Response Time window. The Target Response Times will be tracked by MEDecision. 

	Metric	Service Level Evaluation
	[***]	•          “Acceptable” - Greater than or equal to [***]
	 	•          “Unacceptable” - Less than[***]

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 13 

C.      Performance Targets 

1.      Performance Metric for [***]  

MEDecision will use best efforts to ensure that the Products meet the following Performance Goals during the Intended Available Hours of Normal Operation.  Performance is defined as [***].  Transaction times will be
measured for [***]. For Products hosted at MEDecision’s ASP facility, Performance is measured from [***]. 

	Metric for [***]	Service Level Evaluation
	[***]	•          “Acceptable” - At least [***]
	 	•          “Unacceptable” - Less than [***]

(3) MEDecision will track Performance Targets for MEDecision Hosted Products. The parties will work together to determine the metrics, assumptions and procedures for Customer tracking Performance Targets for Products that
are not MEDecision Hosted Products. 

2.      Performance Metric for the [***] 

MEDecision will deliver data in [***]. This includes MEDecision providing [***]. The performance timeframes specified below are predicated on and includes: 

          [***]

          [***] 

          [***] 

          [***] 

          [***] 

          [***] 

          [***] 

	Metric for [***]	Service Level Evaluation
	[***]	•          “Acceptable” - [***]
	 	•          “Unacceptable” - [***]

	 
	(4) MEDecision will track the Performance Targets [***].
	 	 
	D.      Uptime Availability Targets
	 
	MEDecision will use its best efforts to ensure that the Products meet the following Availability Goals during Intended Available Hours
of Normal Operation. A Product shall be considered “Available” if [***], the Product will be considered Available for the purpose of this Appendix. Availability is measured in terms of [***].
	 

	Metric (5)	Service Level Evaluation

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 14 

	[***]	•          “Acceptable”- [***]
	 	•          “Unacceptable”- [***]

(5) MEDecision will track Uptime Availability Targets for MEDecision Hosted Products. The parties will work together to determine the metrics, assumptions and procedures for Customer tracking Uptime Availability Targets for
Products that are not MEDecision Hosted Products. 

E.      Customer Prerequisites

i.       For Products installed on Customer Servers.  Customer
    acknowledges and agrees that certain hardware, software, infrastructure and
    services related to  the Products are the responsibility of Customer. In
    addition, Customer acknowledges and agrees that it is Customer’s responsibility
    to conform to the minimum configuration requirements recommended by MEDecision.
    In the event that Customer  anticipates any Extraordinary Increases in Service,
    Customer will notify MEDecision in writing as soon as practical upon Customer
    becoming aware of an event or activity that is reasonably likely to result
    in an Extraordinary Increase in Service.
Upon receipt of such notice, MEDecision will provide Customer with recommendations
    for hardware, software, infrastructure and services within [***]. MEDecision’s
    ability to meet the Service Levels contained herein may be adversely affected
    if
Customer’s Prerequisites are not met and Customer agrees that MEDecision
shall be excused from any failure to achieve a Service Level to the extent that
such failure results from the failure of Customer to perform or provide a Customer
Prerequisite.

ii.       For Products installed at MEDecision’s ASP facility.
  In the event that Customer anticipates any Extraordinary Increases in Service,
 Customer will notify MEDecision in writing as soon as practical upon Customer
 becoming aware  of an event or activity that is reasonably likely to result
 in an Extraordinary Increase in Service. Upon receipt of such notice, MEDecision
 will provide Customer with recommendations for hardware, software, infrastructure
 and services and any
additional associated costs [***].  MEDecision’s ability to meet the Service
Levels contained herein may be adversely affected if the recommended hardware,
software, infrastructure and services are not implemented. MEDecision shall be
excused  from any failure to achieve a Service Level to the extent that such
failure results from the failure of Customer to approve in a timely manner any
additional costs associated with the recommended hardware, software, infrastructure
and services.

F.      Exclusions

i.      For Products installed on Customer Servers (e.g.,
    [***]), MEDecision will not be responsible for any failure to meet the Services
    Level Targets set forth in this
Section 6 for any items outside of MEDecision’s control, including items
that are [***]. In addition, MEDecision will not be responsible for any failure
to meet the Services Level Targets set forth in this Section 6 in the event of
an  Extraordinary Increase in Service [***].

ii.      For Products installed at MEDecision’s
ASP and Service Bureau facility [***], MEDecision will not be responsible for
any failure to meet the Services Level Targets set forth in this Section 6 for

any items outside of MEDecision’s control, including items that [***]. In
addition, MEDecision will not be responsible for any failure to meet the Services
Level Targets set forth in this Section 6 in the event of an Extraordinary Increase
in
Service [***]. 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 15 

	Exhibit 1 to Appendix A – ASP Hosting – Transactions
    and Information Exchange	 
	

    	

    

This ASP Hosting Exhibit I to Appendix A outlines the service levels, roles, responsibilities, and objectives of MEDecision and Customer in support of the Hosted Products and Hosted Network (as defined in Section 12 of this
Agreement), operating at MEDecision’s ASP site and accessed via a telecommunications connection between the MEDecision Data Center and Customer’s network. 

[***]  

The ASP site, as of the Effective Date of this Agreement, is currently located at SunGard in Philadelphia, Pennsylvania. In the event of a transfer of the ASP site from SunGard to another facility, MEDecision will promptly
notify Customer of such transfer and will only transfer the ASP site to an equivalent. ASP site, located within the contiguous United States, with a Tier 1 vendor recognized by the Gartner Group. 

Definitions 

The capitalized terms used in this Appendix are defined below. 

“Capacity” means the initial quantity of hardware and, if applicable, software units and bandwidth included in the Managed Services. 

“Customer Compartment” means the physical infrastructure dedicated to Customer (e.g., server hardware, networking devices) and hosted within the Data Center. 

“Data Center” means the physical location where MEDecision installs the ASP hosting infrastructure and services. 

“Intended Available Hours of Normal Operation”. For [***], Intended Available Hours of
Normal Operation means [***]. Intended Available Hours of Normal Operation for [***] (excluding Scheduled Downtimes).shall be [***] (excluding Scheduled Downtimes and MEDecision Holidays as set forth on Exhibit 2 to Appendix A). 

1.      Scope of Services 

MEDecision will provide the following services to support the Product and its associated layered hardware, software and sub-systems that run within MEDecision’s ASP environment and accessed via a telecommunications
connection between the MEDecision ASP and Customer’s network: 

	Product and Facility
Provisioning	MEDecision, at MEDecision’s
       expense, will provide all products and hosting facilities required to support operation of the Hosted Product licensed by Customer.
	Systems Operations	MEDecision will provide access to and operation
       of a data processing environment for the Products, including backup and
       recovery.
	Backups	MEDecision will provide regular application
       backups (Incremental daily, full weekend, full monthly and full yearly
       backups) which will be sent to a secure offsite location.
	Recovery	All hardware and software problems will be covered
       by the Hosted Product support process. Data recovery, when required, will
       be provided as described in the Disaster Recovery section below.

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 16 

	Infrastructure	MEDecision will provide connectivity
       to Customer’s local network through the wide-area data communication networks
       using connectivity provided for in Prior Agreement whereby MEDecision pays
       for such services and passes such costs through to Customer. Prior to entering
       into a renewal term with a current vendor or an agreement with a new vendor that
       provides or will provide such connectivity, Customer must provide written approval
       of the connectivity costs set forth under such new term or agreement. MEDecision
       will provide the appropriate system and physical security to assure compliance
       with the rules and regulations contained in the Business Associate Agreement
       executed between MEDecision and Customer. MEDecision will also provide uninterrupted
       power supply systems and appropriate protection for fire and other disasters.
	Product Support	MEDecision will provide the Product
       Support as set forth in Appendix A - Support Appendix.
	Application Support	MEDecision will provide operational
       support of existing application software, such as troubleshooting and correction of processing platforms.
	Hosted Network
       Help Desk Support	MEDecision will provide continuous
       24 x 7 monitoring and support for the Hosted Network. The Hosted Network will
       be attended by MEDecision operators and/or by automated processes. Customer will
       have access to operators 24 x 7 and will be provided with operator contact information.
       Customer contact person will be notified (through telephone or email)
       of any incident that could affect user productivity.
	Capacity Planning and Management	MEDecision will provide capacity
       planning and management and assure satisfaction of availability goals as defined
       in section 3 below and commercially reasonable response time. In addition MEDecision
       will provide monthly measurements showing resource utilization and
       ASP performance reports. Customer will be notified in a timely manner of any
       capacity or performance issues or predicted issues. MEDecision will provide
       a commercially reasonable fix for any capacity or performance issues or predicted issues identified in the monthly reports.
	Disaster Recovery Services	Each evening, an automated
       back-up will be performed. One copy will remain on-site
       at the ASP Hosting facility and one copy will be sent to an offsite facility.
       The physical structure of the ASP Hosting
       facility is setup with 2 floors. The facility is also
       built with reinforced concrete to survive extreme physical stresses. In
       the event of an incident that requires
       recovery, the systems would be moved from one floor to the
       other. In the event of equipment loss, equipment from MEDecision’s
       officewould be utilized to restore operations
       of the transactional data store. MEDecision will
       use its best efforts to restore operations within forty-eight (48) hours
       of adisaster declaration.

2.      ASP Services Overview 

MEDecision ASP hosting services cover all aspects of infrastructure management, including deployment, launch, 24x7 monitoring, security, troubleshooting, and change management of Hosted Network.  MEDecision will implement
and perform the managed ASP hosting services for Customer to the extent and as described in this Appendix. 

3.      Data Access 

Upon the written request of Customer, MEDecision will promptly return to Customer or destroy, at Customer’s option, all of Customer’s data in MEDecision’s possession. All costs associated with the destruction
or return will be paid by Customer. 

Page 17 

4.      Operation and Scheduled Maintenance 

MEDecision will use its best efforts to ensure that the Products are available at all times except during scheduled maintenance services currently provided as follows: 

	• 	Monthly
       Maintenance will be performed between 12:00 noon and 4:00 PM. (EST) on
       the 3rd Sunday
       of
every month.
	 	 
	• 	Maintenance may be performed at any other time mutually agreed to by MEDecision and Customer.

Page 18 

	 Exhibit 2 to Appendix A – Current
    MEDecision Holidays (2005)  	 
	

    	

    

	 	 
	•  	New Year’s Day
	 	 
	•   	Martin Luther King, Jr. Day
	 	 
	•   	Presidents Day
	 	 
	•   	Memorial Day
	 	 
	•   	Independence Day
	 	 
	•   	Labor Day
	 	 
	•   	Thanksgiving Day
	 	 
	•   	Day after Thanksgiving Day
	 	 
	•  	Christmas Day
	 	 
	•   	Day after Christmas Day

Page 19 

	 Appendix B – Patient Clinical Summary
    (PCS) Appendix 	 
	

    	

    

Transactions and Information Exchange: PCS 

PCS is a transaction component of MEDecision’s Transactions and Information Exchange Product suite. 

The PCS is created [***]  

The result of this data weaving process is a transaction of both summary and detail data information in a single data stream or Patient Clinical Summary (PCS) view. 

Following the initial implementation of the PCS transaction, Customer may provide MEDecision with data, at the frequency set forth on a Schedule to this Agreement, which must comply with MEDecision data specifications and
data quality standards, currently specified in the [***] 

Upon receipt of Customer’s data on media meeting MEDecision’s data specifications and data quality standards, MEDecision will (a) process the included information and (b) weave the
data to create the PCS to be delivered (directly or indirectly) to a provider via one of the HCSC-accepted channels, with the agreement that MEDecision be the sole supplier of such individual patient records for the HCSC enterprise for the [***]

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 20 

	 Appendix C – CaseAlert Service Bureau Appendix  	 
	

    	

    

Analytics and Disease Management: CaseAlert 

CaseAlert is a software component of MEDecision’s Analytics and Disease Management Product suite. 

Summary datasets, datasets containing both summary and detail data, are the information derived from Customer’s data plus enhanced information that result when Customer’s data is processed with the CaseAlert
software. 

Following the initial installation of the CaseAlert Product, Customer may provide MEDecision with data, at intervals set forth in a Schedule to this Agreement, which must comply with MEDecision data specifications and data
quality standards, as specified in the [***].

Upon receipt of Customer’s data on media meeting MEDecision’s data specifications and data quality standards, MEDecision will (a) [***], (b) [***], and (c) [***]. The output of [***] may not be used to
provide[***] as further described in Appendix B. 

MEDecision’s Service Bureau is a service provided by MEDecision whereby medical claims data, pharmacy data and/or other data supported by the [***] submitted by Customer is processed by and at MEDecision’s Service
Bureau facility. MEDecision’s Service Bureau includes: 

          [***]

          [***]

          [***]

          [***]

          [***]

          [***]

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 21 

	 Appendix D – Business Associate Appendix 	 
	

    	

    

The Parties acknowledge and agree that the named Business Associate in this Addendum is a “Business Associate” of Covered Entity as that term is defined by the Health Insurance Portability and Accountability Act
and its implementing regulations (45 C.F.R. Parts 160-164) (“HIPAA” or “Privacy Rule” or “Security Rule” or “Electronic Transactions Rule’).  Capitalized terms used in this Addendum and not otherwise defined
herein shall have the meanings set forth in HIPAA, which definitions are hereby incorporated by reference. 

1.      Obligations and Activities of Business Associate. 

 (a) Business Associate agrees to use or disclose Protected Health Information only as permitted or required by this Addendum, Agreement or as Required by Law. 

 (b) Business Associate agrees to use appropriate safeguards and security measures to prevent Use or Disclosure of Protected Health Information other than as provided for by this Addendum. Effective April 20, 2005,
Business Associate agrees to implement administrative, technical, and physical measures that reasonably and appropriately protect the confidentiality, integrity, and availability of Electronic Protected Health Information.  

 (c) Business Associate
agrees to mitigate, to the extent practicable, any harmful effect that is known to Business Associate of a Use or Disclosure of Protected Health Information by Business Associate in violation of the requirements of this Addendum. 

 (d) Business Associate agrees to report to Covered Entity any Use or Disclosure of the Protected Health Information not provided for by this Addendum of which it becomes aware. Business Associate will make the written
report to Covered Entity within a time mutually agreed upon by the parties after Business Associate learns of such unauthorized Use or Disclosure.  Business Associate’s written report will provide sufficient information to inform the Covered
Entity of the nature of the unauthorized Use or Disclosure, the Protected Health Information used or disclosed, and what corrective action Business Associate has or will take to prevent future similar unauthorized Use or Disclosure. 

 (e) Effective April 20, 2005, Business Associate agrees to report to Covered Entity any successful (i) unauthorized access, Use, Disclosure, modification, or destruction of Electronic Protected Health Information or (ii)
interference with Business Associate’s system operations in Business Associate’s information systems of which Business Associate becomes aware.  Business Associate will make such report to Covered Entity’s Information Security Office
within a reasonable time after Business Associate learns of any successful security incidents. To avoid unnecessary burden on either party, Business Associate will only be required to report, upon the Covered Entity’s request, the attempted,
but unsuccessful, unauthorized access, Use, Disclosure, modification, or destruction of the Covered Entity’s Electronic Protected Health Information or interference with system operations in Business Associate’s information systems that
involve the Covered Entity’s Protected Health Information of which the Business Associate becomes aware; provided that the Covered Entity’s request shall be made no more often than is reasonable based upon the relevant facts, circumstances
and industry practices. 

 (f) Business Associate agrees to ensure that any agent, including a subcontractor, to whom it provides Protected Health Information received from, or created or received by Business Associate on behalf of Covered Entity,
agrees to the same restrictions and conditions and security measures that apply through this Addendum to Business Associate with respect to such information. 

 (g) Business Associate agrees to make internal practices, books, and records, including policies and procedures and Protected Health Information, relating to the Use and Disclosure of Protected Health Information
received from, or created or received by Business Associate on behalf of Covered Entity, available to the Secretary, in a time and manner as reasonably requested by or designated by the Secretary, for purposes of the Secretary determining Covered
Entity’s compliance with the Privacy Rule. 

 (h) Business Associate agrees to document such Disclosures of Protected Health Information and information related to such Disclosures as would be required for Covered Entity to respond to a request by an Individual for
an accounting of Disclosures of Protected Health Information in accordance with 45 CFR § 164.528.  

 (i) Business Associate agrees to provide to Covered Entity or to an Individual, in time and manner as reasonably requested by Covered Entity,
information collected in accordance with Section 1(h) of this Addendum, to permit Covered Entity to respond to a request by an Individual for an accounting of Disclosures of Protected Health Information in accordance with 45 CFR §164.528.

Page 22 

 (j) Business Associate agrees to provide access to Protected Health Information at the request of Covered Entity or an Individual, and in the time and manner as reasonably requested by Covered Entity, to Covered Entity
or, as directed by Covered Entity, to an Individual, in order to meet the requirements under 45 CFR § 164.524. 

 (k) Business Associate agrees to make any amendment(s) to Protected Health Information that the Covered Entity directs or agrees to pursuant to 45 CFR § 164.526 at the request of Covered Entity or an Individual, and
in the time and manner mutually agreed by the parties. 

 (1) In those instances when Business Associate may conduct Standard Transactions on behalf of the Covered Entity, Business Associate will comply with the HIPAA requirements for Standard Transactions and Data Code Sets.

2.      Permitted Uses and Disclosures by Business Associate.  Business Associate may use or disclose Protected Health Information to perform functions, activities, or services for, or on behalf of, Covered Entity as specified in Section 2(a) of this Addendum, provided that such Use or Disclosure would not violate the
Privacy Rule if done by Covered Entity or the minimum necessary policies and procedures of the Covered Entity. 

 (a) The following functions, activities or services by Business Associate shall be considered to be performed for, or on behalf of Covered Entity in Business Associate’s capacity as a Business Associate: processing
healthcare data and Product system support and Product maintenance. 

 (b) Except as otherwise limited in this Addendum, Business Associate may disclose Protected Health Information for the proper management and administration of the Business Associate, provided that Disclosures are
Required By Law, or Business Associate obtains reasonable assurances from the person to whom the information is disclosed that it will remain confidential and used or further disclosed only as Required By Law or for the purpose for which it was
disclosed to the person, and the person notifies the Business Associate of any instances of which it is aware in which the confidentiality of the information has been breached. 

 (c) Except as otherwise limited in this Addendum, Business Associate may use Protected Health Information to provide Data Aggregation services to Covered Entity as permitted by 45 CFR § 164.504(e)(2)(i)(B).  

 (d) Business Associate may use Protected Health Information to report violations of law to appropriate Federal and State authorities, consistent with 45 CFR § 164.502(j)(1). 

3.      Obligations of Covered Entity. 

 (a) Covered Entity shall notify Business Associate of any limitation(s) in its notice of privacy practices of Covered Entity in accordance with 45 CFR § 164.520, to the extent that such limitation may affect
Business Associate’s Use or Disclosure of Protected Health Information. 

 (b) Covered Entity shall notify Business Associate of any changes in, or revocation of, permission by an Individual to use or disclose Protected Health Information, to the extent that such changes may affect Business
Associate’s Use or Disclosure of Protected Health Information. 

 (c) Covered Entity shall notify Business Associate of any restriction to the Use or Disclosure of Protected Health Information that Covered Entity has agreed to in accordance with 45 CFR § 164.522, to the extent
that such restriction may affect Business Associate’s Use or Disclosure of Protected Health Information. 

4.      Permissible Requests by Covered Entity. Covered Entity shall not request Business Associate to use or disclose Protected Health Information in any manner that would not be
permissible under the Privacy Rule if done by Covered Entity, unless otherwise noted in this Addendum. 

5.      Term and Termination. 

 (a) Term. The Term of this Addendum shall be effective upon execution of this Addendum by both parties, and shall terminate when all of the
Protected Health Information provided by Covered Entity to Business Associate, or created or received by Business Associate on behalf of Covered Entity, is destroyed or returned to Covered Entity, or, if it is infeasible to return or destroy
Protected Health Information, protections are extended to such information, in accordance with the termination provisions in this Section. This Addendum shall terminate upon termination of the Agreement The Agreement shall terminate immediately upon
termination of this Addendum unless Business Associate no longer meets the criteria of a Business Associate under HIPAA. 

Page 23 

 (b) Termination for Cause.  Upon Covered Entity’s
knowledge of a material breach by Business Associate, Covered Entity shall either:

    (i)
Provide an opportunity for Business Associate to cure the breach or end the
violation and terminate this Addendum and the Agreement if Business Associate
does not cure the breach or end the violation within the time specified by Covered
Entity;

     (ii) Immediately
terminate this Addendum and the Agreement if Business Associate has breached
a material term of this Addendum and cure is not possible;
or 

     (iii) If
neither termination nor cure is feasible, Covered Entity shall report
the
violation to the Secretary. 

 (c) Effect of Termination. 

  (i) Except as provided in paragraph (ii) below of this section, upon termination of this Addendum, for any reason, Business Associate shall return or destroy all Protected Health Information received from Covered
Entity, or created or received by Business Associate on behalf of Covered Entity. This provision shall also apply to Protected Health Information that is in the possession of subcontractors or agents of Business Associate. Business Associate shall
retain no copies of the Protected Health Information. 

  (ii) In the event that Business Associate determines that returning or destroying the Protected Health Information is infeasible, Business Associate shall provide to Covered Entity written notification of the
conditions that make return or destruction infeasible.  Business Associate shall extend the protections of this Addendum to such Protected Health Information and limit further Uses and Disclosures of such Protected Health Information to those
purposes that make the return or destruction infeasible, for so long as Business Associate maintains such Protected Health Information. 

 (d) Cure of Non-material Breach.  Covered Entity shall provide an opportunity for Business Associate to cure a non-material breach within the time
specified by Covered Entity. 

6.      Miscellaneous. 

 (a) Regulatory References.  A reference in this Addendum to a section in the HIPAA Rules (45 C.F.R. Parts 160-64) means the section as in effect or
as amended. 

 (b) Amendment. Covered Entity may at any time modify or amend one or more provisions of this Addendum. Covered Entity shall provide at least thirty
(30) days’ prior written notice before these amendments become effective. These amendments will become effective on the date stated by Covered Entity unless Business Associate, prior to the effective date of the amendments, has given notice to
Covered Entity of Business Associate’s intent to terminate this Addendum or the Agreement. In such case, the proposed modification or amendment shall not be applicable to Business Associate during the period prior to the termination date.

 (c) Survival. The respective rights and obligations of Business Associate and Covered Entity under Section 5(c) of this Addendum shall survive the
termination of this Addendum. 

 (d) Interpretation. Any ambiguity in this Addendum or between this Addendum and the Agreement shall be resolved to permit Covered Entity to comply
with the Privacy, Security, and Electronic Transaction Rules. Any conflict between terms of this Addendum and the Agreement shall be resolved so that the terms of this Addendum supercede the relevant terms of the Agreement. 

 (e) Counterparts. This Addendum may be executed in counterparts, each of which shall be deemed an original, and all of which shall constitute one
binding agreement. 

 (f) Severability. The provisions of this Addendum shall be severable, and if any provision of this Addendum shall be held or declared to be
illegal, invalid or unenforceable, the remainder of this Addendum shall continue in full force and effect as though such illegal, invalid or unenforceable provision had not been contained. 

Page 24 

	 Appendix E – Source
              Code Escrow	 
	

    	

    

NOTE: Escrow Attached Separately

Page 25 

	 Exhibit 1 to Appendix E – Acceptance Form  	 
	

    	

    

Account Number: 21361-1305202 

Account Name: Master Source Code Escrow Agreement 

Depositor:  Preferred Beneficiary and Iron Mountain Intellectual Property Management, Inc. (formerly DSI Technology Escrow Services, Inc. (“Iron Mountain”), hereby acknowledge that Health Care Service Corporation
is a Preferred Beneficiary referred to in the Master Source Code Escrow Agreement (“Agreement”) with Iron Mountain as the escrow agent and MEDecision, Inc. as the Depositor. Preferred Beneficiary hereby agrees to be bound by all provisions
of the Agreement. 

The following provision is added to Section 4.1 of the Agreement but only as it applies to Health Care Service Corporation: 

Depositor acknowledges and agrees that any failure to perform its Support obligations under
Appendix A of the License Agreement in violation of the License Agreement will also constitute a Release Condition, provided that the applicable Standard Support services function(s) is not resumed within ten (10) days written notice to Depositor of
Preferred Beneficiary’s claim that such failure constitutes a Release Condition under the Agreement and that Preferred Beneficiary intends to file for release of the Deposit Materials under Section 4.3 of the Agreement. 

The first sentence of
Section 4.3 of the Agreement is deleted and replaced as follows, but only as it applies to Health Care Service Corporation. 

From the data MEDecision receives notification requesting release of the Deposit Materials pursuant to Section 4.1 of this Agreement only, MEDecision will have three (3) business days to deliver to DSI contrary instructions
(“Contrary Instructions”). 

	Notices and communications should be addressed to:	Invoices should be addressed to:
	 	 	 
	Company	 	Company
	Name:	 	Name:
	 	 	 
	Address:	 	Address:
	Designated	 	 
	Contact:	__________________________________	Contact:
	 	 	 
	Telephone:	__________________________________	 
	 	 	 
	Facsimile:	__________________________________	 
	 	 	 
	Email:	__________________________________	 
	 	 	 

	MEDecision, Inc.	Health Care Service Corporation	Iron Mountain Intellectual Property
     Management, Inc.
	Signature:	/s/ Danielle Russella	By:	/s/ Pat Maroney	By:	___________________
	 	 	 	 	 	 
	Name:	___________________	Name:	___________________	Name:	___________________
	 	 	 	 	 	 
	Title:	___________________	Title:	___________________	Title:	___________________
	 	 	 	 	 	 	 	 
	Date:	12/28/05	Date:	12/28/05	Date:	___________________

Page 26 

	 Appendix F - Prior MEDecision/HCSC License Agreements 	 
	

    	

    

BCBS ILLINOIS (BCBSIL) CONTRACTS AND AMENDMENTS 

	Title	Products	Effective Date	Term	Expires	Amount	Retires
	[***]
	[***]
	[***]
	[***]
	[***]
	[***]
	[***]

	[***]
	[***]
	[***]
	[***]
	[***]
	[***]
	[***]

	[***]
	[***]
	[***]
	[***]
	[***]
	[***]
	[***]

	[***]	[***]	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]	[***]	Same as above
	[***]	[***]	[***]	[***]	[***]	[***]	Same as above

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 27 

	 Appendix G – Travel and Expense Policy 	 
	

    	

    

The following general travel guidelines
    are provided for vendors/contractors/consultants (hereafter ‘Vendors’).
    HCSC expects all our travelers, including our vendors, to use sound business
    judgment  in selecting business venues. In addition, all costs incurred for
    business should be reasonable. Vendors should use their own travel agency
    to make travel arrangements. In addition, vendors should follow their own
    travel policy or HCSC’s, whichever is more restrictive.

Air Travel

Lowest logical airfare to meet business needs:

Advance purchase

Economy class, no upgrades

Non-refundable tickets

Ground Transportation

Lowest cost option to meet business needs:

Off-airport parking options

Public transit or shuttle where available, or taxi

Rental car only when needed for business

Hotels

Use vendor preferred or HCSC preferred properties where available

No upgrades

Meals

The more restrictive of:

The vendor’s policy, or

HCSC’s daily cap of $65 inclusive of tax and tip

Page 28 

	 Appendix H – Restricted Personnel (by Project Title)  	 
	

    	

    

[***]  includes: 

[***] 

[***] 

[***] 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 29 

	 Appendix I – MEDecision Competitors  	 
	

    	

    

The current list of MEDecision Competitors includes: 

[***] 

 [***] 

[***] 

[***] 

[***] 

[***] 

[***] 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 30 

601 Lee Rd. Chesterbrook Corporate Center  Wayne,
PA 19087  Phone:
610-540-0202  Fax: 610-540-5100 

	Schedule 1	 # HCSC-P001
	

    	

    

This Schedule incorporates the Master Product Agreement Number: HCSC-OIP (“Agreement”) 

Customer Purchase Order Number. __________________________
 

	Customer:  	HEALTH CARE SERVICES CORPORATION
        (HCSC), a Mutual Legal Reserve Company, d/b/a Blue Cross Blue Shield
        of Illinois, Blue Cross Blue Shield of Texas, Blue Cross Blue Shield
    of New Mexico

Authorized Location and Address for Support: HCSC, MEDecision’s Offices, and MEDecision’s ASP facility 

Effective Date of this Schedule: November 15, 2005 

Term of the license granted under this Schedule 1: [***] . Thereafter, Customer may renew the
licenses granted under this Schedule for up to [***] by providing MEDecision with written notice at least [***]. 

No additional License Fees for [***] optional renewal years [***]. 

Should Customer renew this Schedule for the optional
    renewal years [***], the applicable [***] would apply; if Customer wishes
to receive Support Services for [***], the applicable [***] would also apply. 

Should Customer renew this Schedule for the optional renewal years [***], the applicable [***] would apply. 

1.      LICENSE 

A.      MEDecision Products. 

Subject to the terms of the Agreement, MEDecision grants to Customer a nonexclusive, nontransferable license to install the MEDecision Products set forth below at the Authorized Location set forth above, and a nonexclusive,
nontransferable internal use license for Customer, its employees and Third Party Vendors, a nonexclusive, nontransferable license to use the MEDecision Products in the normal course of the Customer’s managed care, preadmission certification,
continued stay review or case management business or other business of Customer as mutually agreed upon in writing between the parties. In addition, Customer may process Members/Lives data from other health plans using the MEDecision Products
provided that Customer pays MEDecision for the additional Members/Lives. Customer may also grant Health Care Providers with access to the MEDecision Products that are designed to be utilized by Health Care Providers 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 31 

Table One: MEDecision Products 

	[***]	[***]	[***]	[***]	[***]	[***]	[***]	[***]	[***]	[***]
	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 
	[***]	[***]	[***]	[***]	[***]	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	 	[***]	[***]	[***]	[***]	[***]	[***]	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	 	[***]	[***]	[***]	[***]	[***]	[***]	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	 	[***]	[***]	[***]	[***]	[***]	 	 	 	[***]
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	 	 	 	 	 
	[***]	[***]	 	 	 	[***]	[***]	 	 	 
	 	[***]	[***]	[***]	[***]	[***]	[***]

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 32 

	Notes:
	 	 
	(1)	Annual Support Fees and Annual ASP Hosting Fees [***] . Thereafter, Annual Support Fees and Annual ASP Hosting Fees [***]. The first year’s ASP Hosting Fees are due on
the Effective Date of this Schedule and will be paid within [***]. Thereafter, ASP Hosting Fees will be due and payable [***] as set forth on Exhibit E -Payment Terms to this Schedule. Annual Support Fees are due and payable [***]. The first
year’s Annual Support Fees [***] as set forth on Exhibit E to this Schedule.
	 	 
	(2)	The term of the license for the [***]
   
	 	 
	 	No additional License Fees for the
      [***]. Should Customer renew this Schedule for the optional renewal years
      [***], the applicable [***] would apply; If Customer wishes to receive
      Support Services for [***], the applicable Annual Support Fees would be
    due [***].
	 	 
	(3)	Advanced Medical Management [***].
	 	 
	(4)	The OptiCarePath Comprehensive Suite entitles Customer to [***].
	 	 
	(5)	The CaseAlert Product as list in Table One above is [***]. For as long as Customer is current in the payment of Annual License Fees for [***]. Additional CaseAlert data
sources not identified prior to the Effective Date of this Schedule, [***]. Any additional fees would be detailed in a separate Scope of Work.
	 	 
	 	Should Customer elect to perform [***], the following
      provisions will
apply:
	 	 
	 	 No [***].
	 	 
	[***]  	can be performed [***], however [***]. At such
    time that the [***] and Customer wishes [***], MEDecision will [***]
	 	 
	 	 If Customer elects to have MEDecision
       perform [***], MEDecision will provide [***].
	 	 
	  	Information from [***] performed by Customer will not be [***]. [***]
	 	 
	(6)	The [***] for [***] licenses granted under Table One [***]. Should Customer renew this Schedule for the optional renewal years [***], applicable [***] would be due
[***].
	 	 
	(7)	Transactions and Information Exchange has [***].
	 	 
	(8)	[***]. The [***] can support [***], for example [***], through the use of its [***]. The [***] supports custom messaging including a welcome message to support the
[***].
	 	 
	 	Services Requested by Customer.
	 	 
	 	For any fees for services related to additional
      services described in this Agreement, MEDecision may [***] perform such
      services with
[***].
	 	 
	 	Documentation.  
	 	 
	 	The applicable Documentation for the MEDecision
      Products licensed under this Schedule
as set forth in Exhibit A.
	 	 
	 	 [***].
	 	 
	 	Pricing for MEDecision Products is based on [***]. Customer will
      notify MEDecision in writing within [***], the parties will then enter
      into an
Amendment to this Schedule and Customer will pay any [***].
	 	 
	 	During the [***] term of this Schedule, and for the optional [***]
    renewal period, the following fees will apply for [***]:
	 	 
	

     ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission.
	

   Page 33

Additional PMPM Fees for [***]

	MEDecision Product Groups	[***]	[***]
	[***]	[***]	[***]

During the initial [***] term of this Schedule, and for the optional [***] renewal period, the following fees will apply to iEXCHANGE Transactions: 

	iEXCHANGE Fee Table-(9) 
	iEXCHANGE Transaction Fees	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	 	 	[***]
	[***]	[***]	 	[***]
	[***]	 	 	[***]
	[***]	 	 	[***]
	[***]	[***]	 	[***]
	[***]	[***]	 	 
	[***]	[***]	 	 
	[***]	 	 	[***]

	 
	Notes:
	 	 
	(9)	Starting[***] Customer may notify
       MEDecision in writing [***] in which case [***]. In the event that Customer
       [***]. If the parties [***]. iEXCHANGE transaction fees
[***].
	 	 
	(10)	Customer will pay [***] and the [***] set forth in Exhibit B. [***] and any [***]. See Exhibit B for [***].
	 	 
	(11)	The [***] indicated in the [***] includes the following: 
[***] 
[***] 
[***] 
	 	 
	iEXCHANGE Telecommunications
    Fees. 
	 	 
	Customer will reimburse MEDecision for all associated telecommunications
        costs to gain access to the MEDecision data center including the telecommunication
        line charges, all 800# costs for providers utilizing the IVR system,
        administrative, communication lines installation costs and port charges
        within [***] The analog lines need to be provisioned by MEDecision to
        provide direct support and accountability and troubleshooting for the
        IVR applications from the Carrier to
the IVR infrastructure.
	 
	B.      Third Party Products. Subject
      to the terms of the Agreement, MEDecision grants to Customer a [***] license
      to install the Third Party Products set forth below at the Authorized Location
      set forth above, and a [***] internal use license for Customer, its employees
      and Third Party Vendors, a nonexclusive, nontransferable license to use
      the Third Party Products solely in conjunction with the MEDecision Products
      in the normal
course of the Customer’s managed care, preadmission certification, continued
stay review or case management business or other business of Customer as mutually
agreed upon in writing between the parties. In addition, Customer may process
data from other health plans using the Third Party Products provided that Customer
pays MEDecision for any additional Instances and Concurrent Users.
	 	 
	

     ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission.
	

   Page 34

Table Two: Third Party Products 

	Third Party

          Product Code	Third Party

          Product Name	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]	[***]	 
	[***]	[***]	[***]	[***]	[***]	 	[***]
	[***]	[***]	 	 	[***]	 	[***]
	 	[***]	 	[***]	[***]	 	[***]
	[***]	[***]	 	 	 	 	 
	[***]	[***]	 	 	 	 	 
	[***]	[***]	 	 	 	 	 
	[***]	[***]	[***]	[***]

	(12)	Annual License Fees and Annual Support Fees [***].
	 	 
	(13)	Annual License Fees for [***]. Should Customer renew this Schedule for the optional renewal years [***], the applicable [***].
	 	 
	(14)	No additional License Fees for [***] licenses granted under Table Two will be due for the optional renewal [***]. If Customer wishes to receive Support Services for these
Products, the applicable Annual Support Fees would be due annually in advance.
	 	 
	(15)	For each additional [***], a license [***]. Fees for the [***].
	 	 
	(16)	Basic functionality for printing letters is available [***].
	 	 
	C.      Previous Third Party Products. MEDecision grants to Customer a [***] license to use the following Third Party Products listed in
Table Three at the Authorized location for [***].
	 
	Table Three: CarePlanner
    WinUCS – Third Party Products
	 

	Third Party

   Product Code	Third Party

   Product Name	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]	[***]	 
	[***]	[***]	[***]	[***]	[***]	 	[***]

Notes: 

(16)    For any [***] Annual License Fees and Annual Support Fees paid by Customer [***] For a period of time, MEDecision recognizes that [***]. 

2.      [***] 

Subject to the terms and conditions of [***]. 

	[***]	 	 	 
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 35 

	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	 	 	 
	 	 	 	 
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 36 

	[***]	 
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]

Notes: 

(17)    In order to [***] 

3.      PAYMENT TERMS 

License Fees of [***] are due on the Effective Date of this Schedule and payable within [***] the Effective Date of this Schedule. Thereafter, fees are set forth in the attached Payment Terms in Exhibit E. 

Intending to be legally bound, each party has had this Agreement executed by its duly authorized representative. 

	MEDecision, Inc.	 	Health Care Service Corporation, a Mutual Legal Reserve Company d/b/a
       Blue Cross Blue Shield
       of Illinois, Blue Cross Blue
       Shield of Texas, Blue Cross Blue
    Shield of New Mexico	 
	 	 
	By:	Danielle Russella
	 	 
	Name:	/s/ Danielle Russella	 	 	 
	 	 	By:	/s/ Pat Maroney
	Title:	Senior Vice President	 	 	 
	 	 	Name:	__________________________________
	Date:	12/28/05	 	 	 
	 	 	Title:	__________________________________	 
	 	 	 	 	 
	 	 	Date:	12/28/05	 

       ***Confidential
material which has been omitted and filed separately with the Securities and
Exchange Commission. 

Page 37 

	 Exhibit A – List of Documentation  	 
	

    	

    

The documentation provided for the Products being licensed under this Schedule I as of the Effective Date is as follows: 

	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]
	          [***]

       ***Confidential
material which has been omitted and filed separately with the Securities and
Exchange Commission. 

Page 38 

	 Exhibit B: Patient Clinical Summary Overview and PCS Fee Structure 	 
	

    	

    

1.      Patient Clinical Summary (PCS) Overview 

The goal of the PCS Fee Structure described in Section 2 of this Exhibit B is to allow Customer to aggressively drive adoption of the PCS throughout their networks even though the full true value proposition has yet to be
proven.  MEDecision and Customer have agreed that there are at least four (4) components of “value” that will likely need to be considered in order to ultimately arrive at a fair price for MEDecision’s PCS intellectual property (IP),
the IP to be developed over the term of this Schedule I and for the optional two (2) year renewal period, and the work that MEDecision performs on Customers behalf to promote PCS adoption. 

As part of the PCS Fee Structure described in this Exhibit B and to promote this PCS adoption, MEDecision will commit to provide resources to rollout the PCS to hospitals, major medical groups (for example, Northwestern and
Southwestern Physician Associates) and emergency departments (EDs) without compensation. 

The four (4) components of value are: 

1)    Additional Market Influence from EHR Leadership - By demonstrating its commitment to new approaches for collaborating with providers and
members, to new technologies, and to progressive risk-taking, Customer will potentially find that its negotiations with potential acquisitions, provider networks, other business partners, and political and regulatory bodies will be easier and more
productive. 

2)    Additional Customers and Customer Revenue - By implementing the PCS aggressively with the support of its leading providers and with its
customers, Customer hopes to be able to secure more contracts for its insured and its ASO businesses, as well as possibly improving its margin on existing business. 

3)    Improved Quality of Care and Outcomes for its Members - By targeted distribution of the PCS information, including “Potential Treatment
Opportunities” (gaps in care flags), to physicians at the time of a patient interaction (and to the members themselves, as appropriate), the opportunity exists to improve the quality of care and, ultimately, the clinical outcomes for that
patient This would help to meet Customers social mission and to further secure its position of leadership in the industry and its relationships with employers and governments. 

4)    Reduction in Healthcare Cost Trend - The estimates being used today for the potential savings from clinical data sharing and enhanced clinical
decision support at the point of care range from 7% to 30% of current total expenditures.  While the PCS by itself doesn’t rise to meet the full definition for the fully interoperable environment envisioned today, it represents a major step in
that direction.  Consequently, it is hoped that Customer and its customers could see a real reduction in the cost increases endemic to the healthcare system today. The savings seen just from limited application of “gaps in care”
interventions are reported [by Aetna’s ActiveHealth subsidiary, which charges between $0.80 and $1.20 PMPM] to be upwards of $6.00 PMPM; the potential for well-implemented PCS distributions could well exceed that financial return. 

The realized value of some of these value components will be difficult to accurately measure, but that that doesn’t diminish their value to Customer. To that end we should focus on quantifying the Reduction in Cost
Trend results, since strong returns there will easily justify, by themselves, fair pricing for the PCS services over the term of this Schedule I and for the optional two (2) year renewal period. 

Both parties have agreed that [***]. While MEDecision [***]. 

Given that MEDecision is not attempting to lock Customer into long-term pricing that may put Customer at a competitive disadvantage in the future, both parties have agreed to language that allows for the reevaluation of the
PCS Fee Structure should certain trends appear in the market for PCS-comparable technologies or if it becomes clear that the return on Customer’s costs are effectively nil or negative [***]. 

Finally, recognizing that Customer is putting a great deal of trust in MEDecision and MEDecision’s ability to provide Customer with its core clinical application, both parties have agreed to guarantee that Customer can
continue to use the intellectual property embedded in the interfaces that MEDecision designs to exchange PCS data with third parties for both standard and non standard interfaces (for example Personal Health Management vendors, EMR vendors, Provider
Portals, etc.).  This covers the IP in the interface and not the IP used in the creation of MEDecision’s PCS transactions.  The intent is to allow Customer to substitute MEDecision’s application with applications that can send and receive
data to third parties in the same formats that MEDecision did; the developers of those applications would still need to figure out for themselves (without violating any MEDecision intellectual 

       ***Confidential
material which has been omitted and filed separately with the Securities and
Exchange Commission. 

Page 39 

property rights) how to best process the data needed for, and received from, those interfaces. For interfaces that Customer has contracted MEDecision to develop, Customer expects fully documented business and technical
guidelines on interface development. 

2.      PCS Fee Structure 

Both parties have recognized that the value of the PCS exceeds the cost of an electronic transaction.  However, because the value of the PCS is enabled by active use at the hospital, ED, or physician office both parties
agreed to a fee structure (PCS Fee Structure) based on the electronic delivery of the PCS in preparation for services being rendered to Customer’s members. 

The PCS Fee Structure for the term of this Schedule I and for the optional two (2) year renewal period will include two (2) major components: Transaction Fees and Monthly Minimum Fees.  Transaction Fees are subject to a
Monthly Minimum Fee during the first eighteen (18) months from the Effective Date of this Schedule I. The Transaction Fees will decrease in cost as volume increases. The Monthly Minimum PCS Fees will provide the cash flow to cover MEDecision’s
services and costs that will drive PCS adoption in high-value settings, but will be credited towards actual Transaction Fees each month. 

It is the expectation of both parties that the PCS Fee Structure is likely to change during the term of Schedule I and for the optional two (2) year renewal period with a possible shift to a PMPM-oriented method that
differentiates between administrative services only (ASO) and fully insured membership numbers. 

Transaction Fees 

Customer will pay MEDecision a Transaction Fee for each PCS transaction retrieved by an outside entity.  For removal of doubt an outside entity is a non-Customer employee or system. However, if the same outside entity
requests more than one PCS on the same Patient within the “batch” data refresh period or two (2) days (whichever is longer), only one (I) Transaction Fee will be charged. 

The Transaction Fee will be $[***] . 

When PCS transactions exceed [***] transactions in any contract year, the Transaction Fee for all additional transactions will be reduced by [***] through the end of that contract year. However, if actual transactions
exceed [***] in that same contract year, the Transaction Fee for all transactions above [***] will be reduced by [***] through the end of that contract year. For removal of doubt a contract year is calculated from the Effective Date of Schedule I
through the anniversary of Schedule I and any subsequent anniversary. 

Monthly Minimum Fees 

Customer will pay MEDecision the Transaction Fee specified above.  During the period from when the PCS is available and updated at least monthly for [***] members, until [***] from the Effective Date of Schedule 1, Customer
will pay MEDecision on a monthly basis a minimum of $[***] per month (“Monthly Minimum PCS Fees”). The Monthly Minimum PCS Fees will be credited against each month’s actual Transaction Fee charges for the same month. 

[***], if the Monthly Minimum PCS Fees paid are greater than the PCS Transaction Fees for the month, any unused portion may be applied only to future PCS Transaction Fees. For example, if during the [***] month in which the
Monthly Minimum Fees begin to accrue, if only $[***] in actual PCS Transaction Fees would have been payable, Customer will have a credit of $[***] that may be applied to future PCS Transaction Fees. 

[***]

 [***] 

3.      [***] 

         [***] 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 40 

Eighteen (18) months from the Effective Date of this Schedule 1, MEDecision and Customer will re-evaluate the PCS Fee Structure described above. 

The collection of actual Customer PCS statistics over a twelve (12) to eighteen (18) month period including adoption rates, usage, and ROI§,
coupled with the health care market and competitive products, will be used to reevaluate a market-based go-forward pricing model. Based on the collection of this information, Customer and MEDecision may mutually agree to a new PCS Fee Structure.
However, if the parties cannot agree on a new pricing model, then the PCS Fee Structure described above will continue in effect provided Customer has the “best price” available in their primary markets (see a. above) for a substantially
similar product. If MEDecision cannot meet the best price, has a product which is less comprehensive than what is otherwise available to Customer, or Customers requirements or business practices change, Customer reserves the right to no longer
deliver the PCS to outside entities. MEDecision will guarantee that this subsequent pricing model will not be priced higher than the model described in the PCS Fee Structure described above for the term of this Schedule 1 and for the optional two
(2) year renewal period. The PCS Fee will be reevaluated every eighteen (18) months thereafter. 

§ The ROI model will be developed jointly by Customer and MEDecision. A third party will validate the results of Customer’s analysis. 

Page 41 

	 Exhibit C: Patient Clinical Summary Terms and Conditions For Security and Confidentiality of Patient Records and Information  	 
	

    	

    

MEDecision and HCSC will determine the final terms of use language for the Patient Clinical Summary, This language will be materially similar to the language included in this Exhibit C. 

1.      General.  This site permits an authorized provider (“Provider” or “You”) to access certain patient care information for
patients whom Provider treats in connection with Payor’s care management program.  Payor maintains confidential patient records and information that can be accessed through the Patient Clinical Summary software tools (“PCS System”).
The PCS System is licensed to Payor by MEDecision, Inc. (“MEDecision”) pursuant to that certain licensing agreement (“License Agreement”). MEDecision shall have the same rights against any Provider using the PCS System as it has
against Payor under the License Agreement Provider is placed in a unique position of trust since a major responsibility of Provider is the security and confidentiality of patient records and information.  Security and confidentiality concern all
providers who have access to confidential patient information.  The purpose of these terms and conditions (“Terms and Conditions”) is to clarify the Providers responsibilities when utilizing the PCS System in connection with Payor’s
care management program. By accessing and utilizing this site, you agree to the Terms and Conditions of this agreement (“Agreement”). If you do not agree with these Terms and Conditions or you have inadvertently accessed this site, you
should terminate this application immediately. 

2.      Scope of Use. Subject to the terms of this Agreement and for the sole purpose of assisting in the evaluation and treatment of patients, Provider
is permitted to access and use the PCS System.  Provider may use the PCS System and Confidential Patient Information (defined below) made available thereunder only upon patient consent and as authorized or required by applicable federal and state
law, including, without limitation, the privacy and security regulations promulgated pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).  You should refer to Payor’s Privacy Policy for limitations on your right to use and disclose Confidential Patient Information in connection with Payor's care management program and to determine if a use or disclosure of such
Confidential Health Information is otherwise permitted hereunder. You agree you have read and understand Payor's Privacy Policy. Use of Confidential Patient Information is
permitted only for Providers internal use on the PCS System in the ordinary course of business in connection with Payor’s care management program, and such Confidential Patient Information shall not be used directly or indirectly on behalf of
any other party. Further, notwithstanding anything to the contrary in these Terms and Conditions, Provider may not (a) use or otherwise disclose Confidential Patient Information for any other purpose other than a purpose expressly stated in these
Terms and Conditions; or (b) use or disclose Confidential Patient Information in the manner that violates or would violate applicable federal or state law.  Within these parameters, Providers may use Confidential Patient Information for, in, and on
a single computer unit used by Provider (the “Work Station”). 

3.      Security Key.  Provider may activate and use the PCS System provided that Provider is a participating provider of Payor and has been issued an
appropriate access code and password. Provider shall keep such access code and password secure from unauthorized access by and disclosure to any third party. 

4.      Confidentiality. In general, Provider must treat all patient records, materials, information and Protected Health
Information (“PHI”) accessed on or through the PCS System as confidential (collectively, “Confidential Patient Information”), and not use or disclose such Confidential Patient Information except
as permitted hereunder. PHI means individually identifiable health information that is transmitted electronically or maintained in electronic or other medium.  The term “individually identifiable health information” means
health information, including demographic information collected from an individual
that: (i) is created or received by a health care provider, health plan, employer
or health care clearinghouse; and (ii) relates to the past, present, or future
physical or
mental health or condition of an individual; the provision of health care to
an individual; or the past, present or future payment for the provision of health
care to an individual; and (a) identifies the individual; or (b) creates a reasonable
basis to believe the information can be used to identify the individual. The
term “health information” means any form of oral or written information that (i) is created or received by a health care provider, health plan, public health
authority, employer, life insurer, school or university, or health care clearinghouse; and (ii) relates to the past, present, or future physical or mental health or condition of an individual; the provision of health care to an individual; or the
past, present, or future payment for the provision of health care to an individual. Provider shall not, for any reason, either directly or indirectly, divulge any Confidential Patient Information to any third party or use such Confidential Patient
Information for Provider’s own benefit. 

Page 42 

5.      Expressly Prohibited Uses. Provider agrees that Provider (a) shall not make or permit unauthorized use or disclosure of any Confidential Patient
Information maintained or stored on the PCS System or accessed by Provider through the PCS System; (b) shall not seek personal benefit or allow others to benefit personally by knowledge of any Confidential Patient Information which has come to him
by virtue of his access to the PCS System; (c) shall not exhibit or divulge the contents of any record or report a false, inaccurate, or misleading entry; nor shall Provider knowingly expunge or cause to be expunged in any record or report a data
entry; (d) shall not remove any official record or report or copy thereof from where it is maintained; (e) shall not aid, abet nor act in conspiracy with another to violate any part of these Terms and Conditions; (f) make unauthorized use or
disclosure of the Confidential Patient Information; (g) disassemble, decompile, recast, or reverse engineer the PCS System or create a substantially similar system; (h) distribute any Confidential Patient Information for commercial gain or
otherwise; (e) copy the Confidential Patient Information in any form except as necessary to use such Confidential Patient Information in accordance with this Agreement; or (f) modify, alter, delete or obscure any Confidential Patient Information.
Provider shall ensure his compliance with this Agreement and shall bear the responsibility for any breach of this Agreement by him. Any knowledge of a violation of these Terms and Conditions shall immediately be reported to Payor. If Provider
breaches any of the Terms or Conditions of this Agreement, Provider’s access to this site shall be terminated immediately.  Violation of these Terms and Conditions may also lead to reprimand, suspension or termination of Provider from Payor,
consistent with Payor's credentialing policies. 

6.      Authorization for Use Compliance Verification.  Provider expressly authorizes Payor to electronically access, from time to time, the Work Station
to verify Provider’s compliance with Section 2 hereof. In connection with such access, Payor shall have the right to verify: (a) the name of Provider; (b) the name of Providers registered user number  (c) the internet address of the Work
Station; and (d) the name of the registered user on the network. 

7.      Third-Party Disclaimer. NEITHER MEDECISION NOR PAYOR MAKES ANY REPRESENTATIONS OR WARRANTIES WHATSOEVER WITH RESPECT TO THIS SITE OR THE INFORMATION MADE AVAILABLE ON THIS SITE, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND/OR
USE). 

8.      Warranty
Disclaimer. PROVIDER UNDERSTANDS AND AGREES
THAT (A) THIS SITE AND ANY INFORMATION MADE
AVAILABLE ON THIS SITE IS PROVIDED TO PROVIDER “AS IS” AND (B) THE
SITE IS PROVIDED WITHOUT, AND MEDECISION AND PAYOR EXPRESSLY DISCLAIM, ANY AND
ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, WHETHER ARISING
BY STATUTE, COURSE OF DEALING, USAGE, OR TRADE, INCLUDING BUT NOT LIMITED TO
ANY WARRANTY OF ACCURACY, COMPLETENESS, PERFORMANCE, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE. 

9.      Patient
      Care Responsibility.  Provider acknowledges
      and agrees that MEDecision is not engaged in the rendering of medical,
      health or psychological  diagnosis, treatment, evaluation, patient care
      or any other kind of personal professional services in licensing the PCS
      System to Payor. The PCS System and the information to be made available
      and any information made available on this Site are to
be used as a tool to assist Provider in connection with Payor’s care management
program. MEDecision expressly disclaims all responsibility for any liability,
loss or risk which is incurred as a consequence, directly or indirectly, of Payor's

use of the PCS System. 

10.    Indemnification.  Provider hereby agrees, at Provider’s own expense, to indemnify, defend and hold harmless MEDecision and Payor from and
against any loss, cost, damages, liability, or expense arising out of or relating to (a) a breach by Provider of the Terms and Conditions of this Agreement, or (b) any violation of any law, regulation or rights of a third party. 

11.    Miscellaneous. Neither party shall be responsible for any delay or failure of performance resulting from causes beyond its control. This
Agreement may be modified and updated from time to time and Provider will be informed of such changes. This Agreement is governed by Pennsylvania law. Provider consents to jurisdiction of the courts in Pennsylvania. Provider may not assign this
Agreement Any noun or pronoun used in this Agreement shall be construed in masculine, feminine or neuter as its sense and use may require. 

12.    Survival.
The provisions of Sections 4, 7, 8, 9, 10,
11. and this Section 12 shall survive termination of this Agreement 

By accessing this site, you represent that you have the authority to do so and acknowledge and agree that you have received a copy of, have read, do understand, and will comply with these
Terms and Conditions for Security and Confidentiality of Patient Records and Information. 

Page 43 

	 Exhibit
    D – [***] and Premier Client Program 	 
	

    	

    

	     
	Customizations and Priority Enhancements
	 
	A Priority Enhancement means any
      modification to a MEDecision Product made under an SOW that is included
      in a new Release or Version of a MEDecision Product for distribution to
      other MEDecision customers. A Customization means any modification to a
      MEDecision Product made specifically for Customer under an SOW that is
      not included in a new Release or Version of a MEDecision Product. The parties
      will agree on a SOW by SOW basis on which development, interface and integration
      projects/efforts are Priority Enhancements and which development, interface
      and integration projects/efforts are
Customizations.
	 
	[***]
	 
	CareKey Integration
	 	 
	[***]. However, as described in the MEDecision
       and CareKey Partnership Agreement, dated August 8, 2005, both MEDecision
       and CareKey agree that should the MEDecision/CareKey integration solution
       be sold by MEDecision or CareKey to other health plans, CareKey and MEDecision
       will pay HCSC a royalty for each licensed instance of the integration
       solution. Such royalty will be agreed to before commercializing the interface;
       however, in no event shall the total royalty payments received by HCSC
    exceed the initial integration costs originally paid by Customer. 
	 	 
	Note that for the purposes of the
      development and support of the CareKey/MEDecision integration, the data
      exchange formats will be treated as public domain format As such, other
      integration partners will be able to implement to those formats for the
    purposes of exchanging data.
	 	 
	Medstat Integration
	 	 
	[***]. However, should Customer elect to have the Medstat Priority Enhancement integration completed seven (7) months following signature of MEDecision’s Statement of Work
entitled #HCSC SOW #002: HCSC Enterprise Implementation - Phase I SOW or seven (7) months after the selection of Medstat’s
predictive modelling solution, which ever is later, then for the term of this
Schedule I should another MEDecision client license the Medstat Priority Enhancement
integration, MEDecision will pay Customer a 5% royalty. The royalty will be based
on the net license fees received by MEDecision for the Medstat Priority Enhancement
integration.
	 	 
	Blue Association- wide Specific Developed Enhancements
	 	 
	MEDecision will further grant Customer
      rights to any Blue Association wide specific developed enhancement(s),
      at no charge. implementation services and travel will be additional. For
      example, if another Blues plan would sponsor a project for MEDecision to
      develop an interface with one of the Association’s selected vendors,
      this interface would be made available to Customer for no additional license
      fees. Another example, although specifically excluded from this exclusivity
    section, is the Association’s BlueExchange program.
	 
	 [***]
    
	 
	[***]
	 	 
	Premier Client
Program
	 	 
	MEDecision also recognizes the knowledge,
      experience and insight that Customer will bring to MEDecision’s own
      continual evolution. As a result, upon execution of this letter of agreement,
      MEDecision will include Customer in the MEDecision Premier Client Program.
      This program has been reserved specifically for a select few of our most
      innovative and influential
clients. Highlights of the program include:
	 	 
	• 	A preferential voice in MEDecision
      product strategy and direction.
	 	 
	•	Preview and feedback on new MEDecision product functionality
	 
	

     ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission.
	

   Page 44

	•  	MEDecision sponsored Premier Client meetings for sharing experiences and medical management systems strategies.
	 	 
	•  	MEDecision sponsored semi-annual product and technology meetings, involving MEDecision’s executive team and development leaders to review MEDecision product direction and trends.
	 	 
	•  	Semi-annual Customer specific Executive
       meetings to review MEDecision products status and opportunities as they
    relate specifically to Customer’s Enterprise objectives.
	 	 
	As part of the Premier Client Program, Customer will be engaged
      in the CollaboraCare Consortium by receiving updates on the status of the
      Consortium partnerships including what new partnership opportunities are
      being pursued. Customer will have the opportunity to recommend vendors
      for consideration for the Consortium. Customer will further have the ability
      to leverage CollaboraCare Consortium partners for its benefit Benefits
      back to Customer would in turn be those aligned to their corporate or subsidiary
      goals to foster improved health care delivery, communication, support the
    connectivity of Customer with its member and provider base, etc. 
	 
	In summary, MEDecision’s
      Collaborative Care Management solution, as proposed, assumes a joint investment
      in a strategic relationship between MEDecision and Customer. This investment
      strengthens the existing vision that we share in the next generation of
      healthcare. Moreover, our solution will offer Customer benefits that cannot
    be achieved with any other vendor’s solution:
	 	 
	 [***] 
	 	 
	[***] 
	 	 
	[***] 
	 	 
	[***] 
	 	 
	MEDecision’s 17 years of integration
      experience in conjunction with our recently formed CollaboraCare Consortium
      will connect Customer with the other healthcare industry constituents,
      providing all parties access to more timely data to improve care management
      decisions and ultimately outcomes. This sharing of data will improve the
      relationships with Providers, Patients and Partners (e.g., Disease Management
    outsourcing vendors).
	 	 
	

     ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission.
	
Page 45

	 Exhibit E – Payment Terms 	 
	

    	

    

 

	 LICENSE AND SUPPORT FEES  
	Description	Payment Date	Amount
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]

Notes

[***]

[***] 

       ***Confidential material which has been omitted and filed separately with the Securities and Exchange Commission. 

Page 46Prepared and filed by St Ives Financial

Exhibit
  10.14(i)

CONFIDENTIAL
      PORTIONS OF THIS DOCUMENT HAVE BEEN REDACTED AND

FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION

INTERSYSTEMS
  CORPORATION

VALUE
  ADDED REMARKETING

AGREEMENT

Table
  of Contents

 

  	
        Section

      	
        Page

      
	
        

      	
        

      
	
        RECITALS

      	
         

      
	
        1.

      	
        Definitions.

      	
        1

      
	
        2.

      	
        License.

      	
        4

      
	
        3.

      	
        Services.

      	
        4

      
	
        4.

      	
        Responsibilities
          of the VAR.

      	
        5

      
	
        5.

      	
        Charges
          for the License and Services.

      	
        6

      
	
        6.

      	
        Representations
          and Warranties of InterSystems.

      	
        7

      
	
        7.

      	
        Limitation
          of Liability.

      	
        8

      
	
        8.

      	
        Term
          and Termination.

      	
        9

      
	
        9.

      	
        Proprietary
          Rights and Confidentiality.

      	
        10

      
	
        10.

      	
        Indemnification.

      	
        12

      
	
        11.

      	
        Maintenance
          and Support.

      	
        14

      
	
        12.

      	
        Representations
          and Warranties of the VAR.

      	
        14

      
	
        13.

      	
        Financial
          Information and Reports.

      	
        15

      
	
        14.

      	
        Government
          Requirements and Approvals.

      	
        15

      
	
        15.

      	
        Approvals.

      	
        16

      
	
        16.

      	
        Construction.

      	
        16

      
	
        17.

      	
        Benefit
          and Assignment.

      	
        16

      
	
        18.

      	
        Remedies
          and Jurisdiction.

      	
        17

      
	
        19.

      	
        Notices.

      	
        17

      
	
        20.

      	
        Scope
          of Agreement.

      	
        18

      
	
        21.

      	
        Relationship.

      	
        18

      
	
        22.

      	
        Severability.

      	
        19

      

 

	
        Exhibit
          A

      	

Required Provisions for Sublicense Agreement
 
	

Exhibit B
 	

Request for Approval
 
	

Exhibit C
 	

Master Maintenance Agreement
 
	

Schedule A
 	

Disclosure Schedule
 

VALUE ADDED REMARKETING AGREEMENT

AGREEMENT made this 30th day of March, 1989, by and between INTERSYSTEMS CORPORATION, a Massachusetts corporation with its principal place of business in Cambridge, Massachusetts (“InterSystems”) and MEDECISION, a Corporation, with its principal place of business in Paoli, PA (the “VAR”).

RECITALS

1. InterSystems owns and/or has the right to sublicense and otherwise use for commercial purposes the Licensed Software (as hereinafter defined).

2. The VAR desires to combine the Licensed Software with certain other computer hardware and/or software to create an integrated package to be sold and/or licensed by the VAR to end users.

3. InterSystems has agreed to permit the VAR to use the Licensed Software upon the terms and conditions hereinafter set forth.

IN CONSIDERATION of the mutual covenants and conditions set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

	

 
 	

1.
 	

Definitions.
 

Capitalized terms used herein and not otherwise defined shall have the following meanings:

“Affiliate” means, as to a specified Person, any Entity controlling, controlled by or under common control with such Person. For purposes of this definition the term “control” shall mean the power to control the operations and policies of such Entity, whether by ownership of voting stock or other securities or interests, by contract or otherwise.

“Agreement” means this Agreement, including all Exhibits and Schedules attached hereto or incorporated herein by reference, as it may be amended from time to time.

“Applicable Specifications” means, in the case of any Licensed Software, the functional, performance and operational characteristics of such Licensed Software as set forth in the System Documentation,

“Bankruptcy” means, as to a specified Person:

(a) The entry of a decree or order for relief by a court having jurisdiction in the premises in respect of such Person in an involuntary case under the federal bankruptcy laws, as now or hereafter constituted, or any other applicable federal or state bankruptcy, insolvency or other similar law, or appointing a receiver, liquidator, assignee, custodian, trustee, sequestrator (or similar official) of such Person or for any substantial part of his property, or ordering the winding-up or liquidation of his affairs and the continuance of any such decree or order unstayed and in effect for a period of 60 consecutive days; or

(b) the commencement by such Person of a voluntary case under the federal bankruptcy laws, as now constituted or hereafter amended, or any other applicable federal or state bankruptcy, insolvency or other similar law, or the consent by him or it to the appointment of or taking possession by a receiver, liquidator, assignee, trustee, custodian, sequestrator (or similar official) of such Person or for any substantial part of his or its property, or the making by him or it of any assignment for the benefit of creditors, or the taking of action by such Person in furtherance of any of the foregoing.

“Computer” means one or more closely coupled central processing units sharing a common memory.

“Disclosure Schedule” means Schedule A attached hereto and made a part hereof.

“Effective
      Date” means the date of this Agreement as
      set forth in the heading.

“Enhancements” means improvements and updates to the Licensed Software which relate to operating performance but do not change the basic function of the Licensed Software, are intended for general commercial use in connection with the Licensed Software and which are part of the standard InterSystems enhancement package for such Licensed Software. The term “Enhancements” shall not include (a) new products or (b) upgrades in existing software which increase the assigned number of processes which such software is permitted to run.

“Entity” means any general partnership, limited partnership, corporation, joint venture, trust, business trust, cooperative or association.

“Hardware” means the computer hardware and related items described in Disclosure Schedule.

“Installation Site” means the site of the installation of the Hardware and Licensed software.

“License” means each license granted to the VAR hereunder to use the Licensed Software for its own internal purposes.

“License
      Fees” has the meaning set forth in Section
      5(a) hereof.

“Licensed Software” means the computer programs (which, unless otherwise determined by InterSystems in its sole discretion, shall be in Object Code version only) to be licensed by InterSystems to the Customer hereunder, which are more fully described in the Disclosure Schedule, together with any Enhancements and related items which InterSystems may announce while the Agreement is in effect, programs or products may be added to or deleted from the definition of “Licensed Software” in accordance with the provisions of Sections 2(d) and 2(e).

“Master Maintenance Agreement” means the Master Maintenance Agreement of even date herewith by and between the VAR and InterSystems, a copy of which is attached hereto as Exhibit C.

“Object Code” means computer programs assembled or compiled in magnetic or electronic binary form on software media, which are readable and usable by machines, but not generally readable by humans without disassembly, decompliation or reverse engineering.

“Person” means any individual or Entity, and the heirs, executors, administrator, legal representatives, successors and assigns of such Person where the context so admits; and, unless the context otherwise requires, the singular shall include the plural, and the masculine gender shall include the feminine and the neuter and vice versa.

“Products” means the date processing equipment, programs and services sold, leased, licensed or otherwise furnished by the VAR’S to Users in the ordinary course of the VAR’s business.

“Services” means those services, including, without limitation, personnel, support, training, maintenance and development services, to be provided by InterSystems to the VAR from time to time in accordance with the terms and conditions of this Agreement.

“Software Installation Date” means the date on which the Licensed Software has been installed at the Installation Site and is operational. The Software Installation Date will be deemed to occur within seven (7) days after the later of (a) the installation date specified in a request for approval substantially in the form attached hereto and made a part hereof as Exhibit B, submitted by the VAR to InterSystems, or (b) the actual date of the delivery of the Licensed Software by InterSystems.

“Software Warranty Period” means the thirty (30) day period commencing on the Software Installation Date.

“Sublicense” means a sublicense granted by the VAR to a User pursuant to a Sublicense Agreement.

“Sublicense Agreement” means the agreement between the VAR and the User relating to a Sublicense of the Licensed Software which has been approved by InterSystems in the manner set forth herein. Each Sublicense Agreement shall contain the terms and conditions set forth in Exhibit A attached hereto.

“System Documentation” means the documentation, reference manuals, user guides and other standard visually readable materials relating to the Licensed Software furnished by InterSystems to the VAR in connection with the Licenses granted by InterSystems hereunder and more fully described in the Disclosure Schedule.

“Term” has the meaning set forth in Section 8.

“User” means any end user who purchases, leases or licenses Products from the VAR which incorporate a Sublicense of the Licensed Software.

	

 
 	

2.
 	

License.
 

(a) Subject to the terms and conditions hereinafter set forth, InterSystems hereby grants to the VAR, during the Term, the nonexclusive right, in connection with the Hardware, to sublicense the Licensed Software to Users who purchase, lease or license Products from the VAR. Subject to the provisions of Section 2(b) below, InterSystems also grants to the VAR the right to use the Licensed Software internally for its own purposes.

(b) In the event that the VAR desires to use the Licensed Software for its own internal purposes, the VAR shall obtain and InterSystems shall grant a separate License from InterSystems for each Computer on which the Licensed Software will be used. Each such license shall incorporate the terms and conditions set forth in this Agreement.

(c) Prior to using the Licensed Software for its own purposes or to sublicensing or otherwise granting to a User the right to use the Licensed Software on a Computer foe which a License or Sublicense has not already been granted and is not in force pursuant to the terms hereof, the VAR shall submit to InterSystems a request for approval substantially in the form attached hereto and made a part hereof as Exhibit B.

(d)
    InterSystems may from time to time add software products to the Licensed
    Software described herein by furnishing to the VAR a revised VAR Price List
    describing such new products and the License Fees relating thereto. Upon
    receipt of such revised VAR Price List confirming the inclusion of such new
    software products in the Licensed Software covered by this Agreement, this
    Agreement and definition of the “Licensed Software” contained herein
    shall be deemed to be amended to reflect such inclusion.

(e) InterSystems may from time to time discontinue the number or types of Licensed Software available for license hereunder or delete any software products from the definition of “Licensed Software” contained herein upon six (6) months prior written notice to the VAR.

	

 
 	

3.
 	

Services.
 

(a)
    In connection with the rights and License(s) granted hereunder, InterSystems
    agrees to perform the following Services to the VAR:

(i) InterSystems shall advise the VAR of the facilities necessary for the installation and operation of the Licensed Software.

(ii) To the extent specified in the Disclosure Schedule, InterSystems shall provide System Documentation necessary for the operation and use of the Licensed Software.

(iii)
    Subject to the provisions of Section 6 of this Agreement, InterSystems shall
    use reasonable efforts to correct errors in the Licensed Software which are
    brought to its attention during the Warranty Period.

(iv) InterSystems shall provide maintenance of the Licensed Software in the manner and to the extent provided in the Master Maintenance Agreement.

(b) Additional Services may be ordered by the VAR in writing under this Agreement at any time. Such additional services, if approved by InterSystems, will be provided at the then prevailing terms,  conditions and charges of InterSystems therefor.

(c) InterSystems shall, to the extent consistent with good business practices, use reasonable efforts to modify and update the Licensed Software and System Documentation to respond to market needs identified by the VAR.

	

 
 	

4.
 	

Responsibilities of the VAR.
 

(a) Except as otherwise specifically provided herein,  the VAR shall be exclusively responsible for the supervision, management,  and control of its use of the Licensed Software,  and/or other materials furnished hereunder, including, but not limited to:  (i) assuring proper Hardware configuration, audit controls and operating methods;  (ii) establishing adequate backup plans, based on alternate procedures, and (iii)  implementing sufficient procedures and checkpoints to satisfy its requirements for security and accuracy of input and output as well as restart and recovery in the event of a malfunction.

(b) The VAR shall have sole responsibility for the installation and demonstration of the Licensed Software to Users, without limiting the generality of the foregoing, the VAR shall:

(i) advise each User of the facilities necessary for the installation, demonstration and operation of the Licensed Software;

(ii) to the extent specified in the applicable Sublicense Agreement, supply training to designated personnel of each User in the operation and use of the Licensed Software; and

(iii) to the extent specified in the applicable Sublicense Agreement, provide manuals and other System Documentation necessary for the effective operation and use of the Licensed Software.

(c) The VAR shall not grant to any User the right to use the Licensed Software, whether in connection with the sale, lease or license of Products or otherwise, without complying with all provisions of this Agreement and requiring such User to execute a Sublicense Agreement.

(d) All authorized copies of the Licensed Software or system Documentation shall include proprietary, copyright and/or trade secret legends, in the  same form and location as any legends appearing on the original from which the copies are made, or in any other form and location specified for InterSystems from time to time in writing. Should the VAR fail to so include any such legends, such failure shall be deemed to be a material breach o£ this Agreement.

(e) The VAR shall not use the name “InterSystems” or any variant thereof in any advertising materials relating to the Products without the prior written consent of InterSystems.

(f) in consideration of the benefits of this Agreement, including, without limitation, the discounts granted to the VAR with respect to the Licensed Software, the VAR covenants and agrees as follows:

(i) It will add significant value to, and enhance the functionality and/or capabilities of the Licensed Software with other computer application software to produce the Products, and will offer the Products and related services, including, without limitation, training, installation assistance and other forms of customer support, on a turnkey basis.

(ii) It will market the Licensed Software solely as part of the Products.

(iii) Except as otherwise provided in Section 2(b), the Products will be marketed by the VAR for its own account in the ordinary course of its business solely to Users who are not Affiliates of the VAR.

	

 
 	

5.
 	

Charges for the License and Services.
 

(a) In consideration of the rights and License granted and certain of the Services furnished by InterSystems hereunder, the VAR shall pay to InterSystems, with respect to each License or Sublicense granted hereunder, the charges enumerated in the Disclosure Schedule (the “License Fees”) in accordance with the terms and conditions set forth in the Disclosure Schedule. The License Fees shall be in addition to, and not in lieu of, the fees payable pursuant to the Master Maintenance Agreement.

(b) In the event that the Licensed Software is deemed to be subject to sales or use taxes in any jurisdiction where the Products are marketed, the VAR will use its best efforts to acquire, prior to marketing the Licensed Software as part of the Products in such jurisdiction, a valid resale exemption certificate issued by the taxing authorities in such jurisdiction where such certificate is required as a condition for the avoidance of such sales or use taxes by InterSystems, The VAR will furnish a copy of any such resale exemption certificate to InterSystems and will promptly notify InterSystems of any additions, deletions or changes to any such certificate.

(c)
    Subject to the provisions of Section 5(b) above, any federal, state or local
    excise, sales, use or other taxes imposed in respect of any License or Sublicense
    granted or services performed hereunder or otherwise arising out of this
    Agreement or the Master Maintenance Agreement (other than taxes based on
    the net income of InterSystems) shall, unless otherwise required by law,
    be added to and paid as part of the charges specified in Section 5(a) above.
    In the event that InterSystems is required to pay any such tax, the VAR shall
    promptly reimburse InterSystems for the same upon presentation of evidence
    of such payment.

(d) In addition to the sums specified in paragraphs (a) through (c) above,  the VAR agrees to reimburse InterSystems for all  reasonable travel costs and other expenses incurred by InterSystems in connection with services performed by InterSystems at any Installation Site, and for all reasonable telephone charges incurred by InterSystems in connection with services performed pursuant to this Agreement. Invoices listing such costs and expenses shall be submitted at reasonable intervals by InterSystems and shall be payable upon receipt by the VAR.

(e) The fees and charges provided for or referred to in this Agreement may be revised by InterSystems at any time or from time to time during the Term hereof upon ninety (90) days prior written notice to the VAR. Any revisions of such fees shall be applied only to transactions (whether Sublicenses or VAR use of the Licensed Software) with Software Installation Dates occurring after the effective date thereof.

	

 
 	

6.
 	

Representations and Warranties of InterSystems.
 

EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 6, INTERSYSTEMS SHALL NOT BE DEEMED TO HAVE MADE ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, AS TO THE CONDITION, MERCHANTABILITY, TITLE, DESIGN, OPERATION OR FITNESS FOR A PARTICULAR PURPOSE OF THE LICENSED SOFTWARE OR ANY OTHER REPRESENTATION OR WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, WITH RESPECT TO THE LICENSED SOFTWARE.

(a) InterSystems hereby represents and warrants as follows:

(i)
    InterSystems has (A) valid title to the Licensed Software, free of all liens,
    encumbrances, restrictions and claims of others, or (B) the right to license
    the same to the VAR.

(ii) Any Services performed hereunder or under any Maintenance Agreement shall be performed by highly skilled personnel qualified to perform such Services and such Services shall be performed in a professional and workmanlike manner in accordance with the then prevailing standards of the computer services industry.

(iii) The Licensed Software and its use do not and will not violate or infringe upon any patent, copyright, trade secret or other property right (whether conferred to by statute, code, common law, or otherwise) of any other Person that is valid or enforceable in the United States or in any country in which the VAR now maintains or hereafter maintains any office, property or data processing services.

(iv) The Licensed software, as delivered by InterSystems, is free from defects in manufacture and materials and shall operate substantially in conformance with the Applicable Specifications relating to such Licensed Software during the Software Warranty Period.

(b)
    During the Software Warranty Period, InterSystems shall promptly to provide,
    at no charge to the VAR, corrections, modifications or additions to the Licensed
    Software in the event that the VAR notifies InterSystems in writing of any
    substantive errors in the Licensed Software. The VAR shall assist InterSystems
    in identifying the circumstances in which any such substantive errors are
    discovered and, if requested by InterSystems, shall document the existence
    of the same. In no event shall InterSystems have any responsibility to correct
    any database errors or any errors or damages caused by or arising out of
    Hardware defects or input errors or resulting from changes to or modifications
    of the Licensed Software made by the VAR or any User without the express
    written approval of InterSystems. If any errors are determined to have arisen
    by reason of the errors or negligence of the VAR or any  User, including,
    without limitation, changes or modifications of the type described in the
    preceding sentence or the failure to use and operate the Licensed Software
    in accordance with the System Documentation, the VAR shall compensate InterSystems
    for any services performed to correct such problem at InterSystems’ then
    current rates for such services and shall reimburse InterSystems for all
    expenses incurred in connection with the performance of such services.

	

 
 	

7.
 	

Limitation of Liability.
 

(a) The liability of InterSystems for any loss or damage directly or indirectly suffered by the VAR or any User as a result of the Licensed Software and/or Services provided by InterSystems hereunder shall in no event exceed the Licensed Fees paid by the VAR in respect of the Licensed Software and/or Services on account of which the VAR or such User has suffered loss or damage.

(b)
    The parties agree that the VAR shall have sole responsibility, as between
    the VAR and InterSystems, for any claim or demand by and User based on breach
    of warranty, design defect, negligence, products liability or any similar
    claim directly or indirectly attributable to the Products marketed by the
    VAR (including, without limitation, the Licensed Software and System Documentation)
    or any Services provided by InterSystems hereunder in connection with the
    Products.

IN NO EVENT SHALL INTERSYSTEMS BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF INTERSYSTEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

	

 
 	

8.
 	

Term and Termination.
 

(a) The term of this Agreement (the “Term”)  shall commence on the Effective Date and shall continue until the first to occur of the following:

(i)
    The date which is  (5)
    years from the Effective Date;

(ii) At the option of InterSystems, upon written notice to the VAR, if the VAR shall fail to make any payment of the fees or charges due to InterSystems hereunder when the same shall become due and payable and such failure shall continue for a period of five (5) days after notice thereof from InterSystems to the VAR;

(iii) At the option of either party (the “Non-Defaulting Party”), upon written notice to the other party (the “Defaulting Party”), if the Defaulting Party shall fail in any material respect to perform or observe any other covenant, condition or agreement to be performed or observed by it hereunder, and such failure shall continue unremedied for a period of thirty (30) days after written notice thereof by the Non-Defaulting Party to the Defaulting Party;

(iv) At the option of either party, upon written notice to the other party, if any representation or warranty of the other party contained herein shall prove to be false in any material respect;

(v) At the option of InterSystems, upon written notice to the VAR, upon the Bankruptcy of the VAR;  

(vi) At the option of InterSystems, upon written notice to the VAR, upon the circumstances described in Section 10(d) below; and

(vii) At the option of either party, upon written notice to the other party, upon the circumstances described in Section 14(b) below.

(b) In the event of the termination of this Agreement for any reason, and in addition to any other rights or remedies available to the parties:

(i) The VAR shall be liable for all License Fees or other charges due for the Licensed Software furnished and/or Services performed by InterSystems prior to the date of termination.

(ii) The VAR shall promptly return to InterSystems (or, at the request of InterSystems, shall destroy) the original and all copies, in whole or in part, in any form, including partial copies or modifications, of the Licensed Software, System Documentation and any related materials furnished by InterSystems to the VAR hereunder.

(iii) All Sublicense Agreements relating to the use of the Licensed Software between the VAR and Users (other than Affiliates of the VAR, to the extent permitted hereunder) executed prior to the effective date of such termination shall remain in full force and effect, provided that all payments required to be made to InterSystems in connection therewith continue to be made and that such Sublicense Agreements have not otherwise been terminated in accordance with their terms. Notwithstanding anything to the contrary contained herein, and subject to the preceding sentence, all obligations of the parties hereunder or under the Master Maintenance Agreement with respect to such Sublicense Agreements shall remain in full force and effect.

(iv) Without limiting the generality of the provisions of Section 8(b)(iii) above, the provisions of Sections 7, 9 and 18 shall survive any termination of this Agreement.

	

 
 	

9.
 	

Proprietary Rights and Confidentiality
 

(a)
    The parties agree that the Licensed Software and related materials (including,
    without limitation, the System Documentation) furnished by InterSystems to
    the VAR hereunder have been developed by InterSystems as a trade secret at
    InterSystems’ expense and are, and shall remain, the sole property of
    InterSystems. Except as may be expressly provided in writing, InterSystems
    reserves to itself any and all property rights in and to all programs and
    systems developed by InterSystems for the VAR or any User arising out of
    work done by InterSystems on such programs and systems, regardless of fees
    or charges paid by the VAR. No right to print or copy, in whole or in part,
    any such Licensed Software, System Documentation or related materials is
    granted hereunder except as herein expressly provided.

(b) Except as expressly provided in this Agreement, the VAR agrees not to (i) decompile, disassemble or reverse engineer the Licensed Software or (ii) use or disclose or divulge to others any data or information relating to the Licensed Software and/or the technology, ideas, concepts, know-how and techniques embodied therein. Such obligation of confidentiality and nonuse shall not be deemed to include disclosure or other use of such data or information to the extent that the VAR can prove the same:

(i) is or becomes publicly known within the public domain (other than by acts attributable to the VAR or any of its officers, agents, shareholders, employees or representatives);

(ii) was known to the VAR prior to InterSystems’ disclosure thereof (other than through the business dealings of the VAR with InterSystems or any customer of InterSystems); or

(iii) has been or hereafter is independently conceived by any officer, agent, shareholder, employee or representative of the VAR, which or who has not had access to such information from InterSystems or any of its customers.

(c)
    Information shall not be deemed to be in the public domain by reason of the
    general licensing and other commercial disposition of the Licensed Software
    by InterSystems in the ordinary course of its business. The existence of
    a copyright notice shall not cause, or be deemed or construed as causing,
    the Licensed Software or System Documentation to be a published copyright
work or to be in the public domain.

(d) Nothing contained in this Section 9 shall prohibit the VAR or any of its officers, agent, shareholders, employees or representatives from:

(i) using his or its general technical skills when not otherwise inconsistent with the terms hereof; or

(ii) disclosing data or information pursuant to any enforceable administrative or judicial order, provided, however, that the VAR first notifies InterSystems of the entry or existence of such order and of the VAR’s intention to comply with its terms. Data or information shall not be deemed to be in the public domain solely by reason of such order.

(e) The VAR further agrees:

(i) except for back-up security purposes, not to copy, reproduce or duplicate, or allow to be copied, reproduced or duplicate, in whole or in part, the Licensed Software, System Documentation or any related materials furnished by InterSystems to the VAR hereunder without the prior written consent of InterSystems;

(ii) not to provide or otherwise make available any Licensed Software, System Documentation or related materials in any form to any other Person or organization, without the prior written consent of InterSystems; and

(iii) that it will take appropriate action with its officers, agents, shareholders, employees or representatives, by instruction, agreement or otherwise, to satisfy its obligations under this Agreement with respect to use, copying, modification, and protection and security of the Licensed Software, System Documentation and related materials. Without limiting the generality of the foregoing, the VAR shall in any event devote the same degree of care to protecting the Licensed Software and System Documentation as it devotes to the protection of its own confidential and proprietary information.

(f) In the event of any breach or threatened breach of the provisions of this Section 9, InterSystems shall, in addition to all other rights and remedies available to it at law or in equity, be entitled to a temporary or permanent decree or order restraining and enjoining such breach and the VAR shall not plead in defense thereto that there would be an adequate remedy at law, it being hereby expressly acknowledged and understood that damages at law will be an inadequate remedy in the event of such a breach or threatened breach.

(g) If, having complied with the foregoing provisions of this Section 9, the VAR has actual notice of any unauthorized possession, use or knowledge of any part of the Licensed Software or physical embodiment thereof, or of the System Documentation any other information made available pursuant to this Agreement by anyone else other than Persons authorized by this Agreement to have such possession, use or knowledge, the VAR agrees to notify InterSystems promptly of the circumstances surrounding such unauthorized possession, use or knowledge.

(h) The VAR shall not remove or destroy any proprietary markings or proprietary legends placed upon or contained within the Licensed Software or any related materials or System Documentation in the VAR’s possession.

(i) InterSystems will not use or disclose to any other Person any confidential information or data relating to the business operations and practices of the VAR (which is identified as proprietary or confidential by a conspicuous legend or other markings) to which InterSystems is granted access in the course of the installation or maintenance of the Licensed Software, and will take appropriate action, by instruction, agreement or otherwise, with its employees, agents and representatives, to insure that such obligations of confidentiality and nondisclosure are respected and satisfied.

	

 
 	

10.
 	

Indemnification.
 

(a) The VAR shall, and hereby agrees to, indemnify, defend and hold harmless InterSystems, its officers, employees, agents and representatives, from and against any and all claims, actions, damages, liabilities, costs, and expenses (including, without limitation, reasonable attorney’s fees and expenses arising out of the defense of any claim, whether proven or not) arising from or based upon:

(i) a breach by the VAR of any of its representations or warranties hereunder; or

(ii) a claim or demand by a User or any other Person relating to the Products marketed by the VAR (including, without limitation, the Licensed Software and System Documentation) or Services provided by InterSystems hereunder in connection with the Products.

(b) InterSystems shall, and hereby agrees to, indemnify, defend, and hold harmless the VAR from and against any and all claims, actions, damages, liabilities, costs, and expenses (including without limitation reasonable attorneys’ fees and expenses arising out of the defense of any claim, whether proven or not) arising from or based upon a breach by InterSystems of any of its representatives or warranties hereunder, including, without limitation, any claim or allegation that the Licensed Software (or any component or part thereof) infringes upon or violate any patent, copyright, trade secret or other proprietary right referenced in Section 6(a)(iii) above.

(c) (i) The indemnities specified in Sections 10(a) and 10(b) above shall not apply to a specific claim, action, or allegation of infringement unless the party entitled to indemnification (the “Indemnitee”) shall have provided written notice of such claim, action, or allegation to the other party (the “Indemnitor”) as soon as practicable, and shall have granted the Indemnitor full opportunity to control the response thereto and the defense thereof, including without limitation any agreement relating to the settlement thereof; provided, however, that the Indemnitee shall have the right to monitor, at its expense, the Indemnitor’s defense of any such claim, action, or allegation and, if necessary to preclude a default judgment or other loss of rights, to file pleadings on its behalf in the event the Indemnitor fails to fulfill its obligation to defend the Indemnitee
pursuant to this Section 10.

(ii) In the case of a claim based on a breach of the representation and warranty contained in Section 6(a)(iii) above, the indemnity specified in Section 10(b) shall not apply to any claim, action, or allegation of infringement to the extent that the claim, action, or allegation (or any judgment or order related thereto) is based upon: (A) the use by the VAR or any User of the Licensed Software in combination with other hardware or software not supplied, distributed, or approved by InterSystems; (B) the modification or alteration by the VAR or any user of the Licensed Software in a manner that is not approved by InterSystems; or (C) the failure by the VAR or a User to implement a release or engineering change order for the Licensed Software, issued by InterSystems (which release or change order does not preclude the Licensed Software from meeting the standards specified in Section 6(b)). 

(d) (i) In the event that the Licensed Software (or any component or part thereof) becomes the subject of any claim,  action, or allegation of the type specified in Section 6(a)(iii), InterSystems shall promptly use all reasonable efforts at its expense:  (A) to procure for the VAR or the User, as the case may be, the right to continue using the Licensed Software (or the applicable component or part thereof); or (B) if such continued use cannot be so procured, to modify it to become noninfringing; or (C) if such modification cannot be so implemented, to provide substitute hardware,  software, or other products, components, or parts of similar capability acceptable to and approved by the VAR or the User, as the case may be, (which approval shall not be unreasonably withheld or delayed). In the event InterSystems  is not reasonably able to comply with clauses (A) or (B) of this Section 10(d)(i),
and if InterSystems is acting similarly with respect to other customers similarly situated, InterSystems shall have  the  right to terminate this Agreement upon thirty (30) days prior notice to the VAR, in which event InterSystems shall refund or give credit, or both, to the VAR for the License Fees theretofore paid by the VAR in  respect of  the infringing Licensed Software for the period following such termination.

(ii) Each Sublicense Agreement shall contain a provision incorporating the terms of this Section 10 with respect to a claim that the Licensed Software (or any component or part thereof) violates the proprietary rights of any other Person and providing that such Sublicense Agreement may be terminated by the VAR under the circumstances described in Section 10(d)(i) above.

(e) The sole and exclusive remedy of the VAR in the event of any claim, action,  or allegation of the type specified based on a breach of the representation and warranty contained in Section 6(a)(iii)  above shall be the remedies and rights provided in paragraphs (b) through (d) of this Section 10.

THE FOREGOING STATES THE ENTIRE OBLIGATION OF INTERSYSTEMS WITH RESPECT TO THE INFRINGEMENT OF PATENTS, COPYRIGHTS AND OTHER PROPRIETARY RIGHTS.

	

 
 	

11.
 	

Maintenance and Support.
 

(a) InterSystems shall provide to the VAR maintenance and support services relating to the Licensed Software upon the terms and conditions set forth in the Master Maintenance Agreement.

(b) If requested by a User, InterSystems may (but shall not be obligated to) provided maintenance and support directly to such User, provided that such User executes and delivers a Maintenance Agreement substantially in the form attached hereto as Exhibit C, and provided further that, in the case of any User, such User (A) is, in the sole discretion of InterSystems, an acceptable credit risk, and (B) is not a direct or indirect competitor of InterSystems.

(c) The VAR shall have the obligation to provide maintenance and support with respect to the Licensed Software to any User which does not request InterSystems to provide such maintenance and support directly.

	

 
 	

12.
 	

Representations and Warranties of the VAR.
 

In order to induce InterSystems to enter into this Agreement, the VAR hereby represents and warrants as follows:

(a) The VAR is a corporation duly organized and existing in good standing under the laws of Pennsylvania and is duly qualified to do business wherever necessary to carry on its present business operations.

(b) The VAR has full power, authority and legal right to enter into and perform this Agreement, and all other documents in connection herewith, and the execution, delivery and performance of such documents have been duly authorized, do not violate any judgment, order, law or regulation applicable to the VAR or any provision of the VAR’s certificate of incorporation or by-laws, or constitute a default under, or result in the creation of any lien, charge, encumbrance or security interest upon any assets of the VAR under, any agreement of instrument to which the VAR is a party or by which the VAR or its assets may be bound or affected.

(c) This Agreement, and all other documents executed in connection herewith, have been duly entered into and delivered and constitute legal, valid and binding obligations of the VAR enforceable in accordance with the respective terms thereof.

(d) The VAR has not and will not, directly or indirectly, create, incur, assume or suffer to exist any lien, charge, encumbrance, claim or security interest on or with respect to the Licensed Software, title thereto or any interest therein.

	

 
 	

13.
 	

Financial Information and Reports.
 

(a) The VAR shall furnish to InterSystems semi-annually a statement identifying each Sublicense Agreement executed by the VAR, together with any use of the Licensed Software by the VAR or its Affiliates, that occurred during the period in question, and identifying the request for approval relating to each such Sublicense Agreement or other use, accompanied by a certificate frost a duly authorized officer of the VAR that such statement is true and correct.

(b) The VAR will at all times give InterSystems or its agents or representatives reasonable access to its premises and will permit the examination, copying, and extracting from its books and records and will from time to time furnish and make available to InterSystems all such information as InterSystems may reasonably request in order to verify the reports and payments due hereunder. InterSystems agrees that, during the period of this Agreement and at any time thereafter, InterSystems will not disclose any such information or data to any third person or to any of InterSystems’ officers, employees or agents not involved in or responsible for the performance of this obligation. In the event that the VAR reasonably believes (and so notifies InterSystems) that any such examination, copying and/or extracting from its books and records would result in the unacceptable disclosure of
confidential or proprietary information of the VAR, a mutually acceptable third party, which shall be a nationally recognized accounting firm, shall be designated by InterSystems and the VAR. Such mutually acceptable third party shall render a certification as to the matter in question. The costs of obtaining any such certification shall be borne equally by the parties.

(c) The VAR will permit InterSystems to examine copies of Subcontracts executed with Users in order to enable InterSystems to verify that such Subcontracts comply with the provisions of this Agreement.

	

 
 	

14.
 	

Government Requirements and Approvals.
 

(a) This Agreement is subject to all present and future regulations and restrictions of the governments of the United States or any other country and the agencies thereof and the parties herein agree that they will not ship or divert for use in any country or countries any of the Licensed Software or technical data with respect thereto in contravention of the laws and regulations of such governments and the departments and agencies thereof, or knowingly cause or permit such shipping or diversion without the prior written approval of such governments(s). Each party shall prepare and submit and shall use its best efforts to obtain all required governmental approvals to the execution and delivery of this Agreement and to the actions contemplated hereby. Without limiting the generality of the foregoing, the VAR acknowledges that its exportation of the Licensed Software and System Documentation may
be subject to compliance with the United States Export Administration Act of 1979, as amended, and rules and regulations promulgated from time to time thereunder (collectively, the “Act”), which restrict the export and re-export of certain products and technical data. The VAR warrants and represents that it will not export or re-export outside the United States the Licensed Software and System Documentation, whether directly or indirectly, and will not cause, approve or otherwise intentionally facilitate other such agents, subsequent purchasers, licensees or any other third parties in so doing without obtaining required licenses under the Act. The VAR agrees to indemnify InterSystems against any claim, losses, liability or damage suffered or incurred by InterSystems arising out of or relating to any intentional violation by the VAR of any of the provisions or covenants contained in this Section; provided, however, that the foregoing indemnity shall not apply if the VAR
reasonably relies on information supplied to it by InterSystems with respect to export licenses and provided further that InterSystems complies with the provisions of Section 10(c) in the event of any such claim, losses, liability or damages. Both parties shall immediately notify the other party in writing of any governmental consent it receives for such export, upon receipt of any such governmental consent.

(b) In the event that any provision, term, condition, or object of this Agreement may be in conflict with any law, measure, ruling, court judgment (by consent or otherwise), or regulation of the government of the United States of America or any other country in which the VAR conducts business, or any department thereof, and the legal counsel of either party shall advise that in its considered opinion such conflict, or a reasonable possibility of such conflict exists, then either party may propose to the other appropriate modifications of this Agreement to avoid such conflict. In such case, if an agreement of modification is not reached within sixty (60) days, the party making such proposal, after thirty (30) days written notice to the other party, may terminate this Agreement in its entirety, as of a date subsequent to such thirty (30) days, and which shall be specified in said notice, and,
subject to the provisions of Section 8, neither party shall have any further rights, obligations or remedies hereunder.

	

 
 	

15.
 	

Approvals.
 

Whenever either party under this Agreement shall be required to secure the approval or consent of the other party, such approval or consent shall not be unreasonably withheld or delayed.

	

 
 	

16.
 	

Construction.
 

This Agreement shall be governed by and construed in accordance with the internal laws of the Commonwealth of Massachusetts.

	

 
 	

17.
 	

Benefit and Assignment.
 

(a) Except as provided in Section 17(b) below, this Agreement shall be binding upon and inure to the benefit of the legal representatives, successors and assigns of InterSystems and the VAR.

(b) Notwithstanding the provisions of Section 17(a) above, the VAR shall not have the right, without the prior written consent of InterSystems, to assign or transfer, voluntarily or involuntarily, by operation of law or otherwise, this Agreement, or its rights and obligations hereunder to any Person other than an Affiliate of the VAR.

	

 
 	

18.
 	

Remedies and Jurisdiction.
 

(a)
    Except as otherwise specifically provided herein, no remedy referred to in
    this Agreement is intended to be exclusive, but each shall be cumulative
    and in addition to any other remedy referred to herein or otherwise available
    at law or in equity. No delay by InterSystems or the VAR in exercising any
    of its rights or remedies hereunder upon a breach by the other party shall
    be deemed to be a waiver of such rights or remedies. No express or implied
    waiver by either party of any breach by the other party hereunder shall in
any way be, or be construed to be, a waiver of any future or subsequent breach.

(b) The VAR hereby irrevocably consents and agrees that any action or proceeding against the VAR for the purpose of enforcing the rights of InterSystems hereunder, may be instituted in the Superior Court of Middlesex County, Massachusetts, and hereby irrevocably waives any objection which the VAR may now have or hereafter may have to the venue of any such action or proceeding, and irrevocably submits to the jurisdiction of such court in any such action or proceeding. The VAR hereby irrevocably authorizes, appoints and designates CT Corporation System (such firm and any successor thereto being herein called the “Agent”) as the agent of the VAR upon whom summons and/or legal process in any such action or proceeding may be served. The VAR hereby directs the Agent promptly to notify the VAR of its receipt of any such summons and/or legal process by notice in the manner provided in
Section 19, and to forward any and all such summons and/or legal process to the VAR in the manner provided in Section 19. The VAR further irrevocably consents and agrees that the service of any such summons and/or legal process upon the Agent designated above, and the mailing of a copy of such summons and/or legal process by the Person instituting such action or proceeding to the VAR in the manner provided in Section 19, shall in every respect constitute sufficient and effective service of process upon the VAR in any such legal action or proceeding in such court. The VAR agrees to take any and all action necessary to continue such designation and appointment of the Agent as the Agent of the VAR for such service of process in full force and effect. Should the Agent become unable or unwilling to serve in such capacity for any reason, the VAR, upon request by InterSystems, shall forthwith designate a new Agent in Middlesex County, Massachusetts, for the purposes of this paragraph. The
VAR further agrees that final judgment against the VAR in any such legal action or proceeding shall be conclusive and may be enforced in any other jurisdiction within or outside the United States of America, by suit on such judgment, a certified or exemplified copy of which shall be conclusive evidence of the fact and of the amount of the obligations of the VAR thereunder.

 

	
       

    	
      19.

    	
      Notices.

    

All
  notices required or permitted to be given or delivered to any party hereunder
  shall be in writing, and shall be deemed to be given when delivered by hand,
  transmitted by telex or telecopier or other similar facsimile transmission,
  or when deposited in the United States mail, certified and postage prepaid,
  to the parties at the following addresses, or such other address as either party
  shall hereafter furnish to the other in writing:

 

  	
        INTERSYSTEMS:
 	
         
 	
        INTERSYSTEMS CORPORATION
 One Memorial Drive
 Cambridge, MA 02142 U.S.A. 
 Attention: Phillip T. Ragon, President

 

with a copy to: 
 William F. Machen, Esq. 
 Sherburne, Powers & Needham
 One Beacon Street
 Boston, MA 02108
 
	

 
 	

 
 	

 
 
	

VAR:
 	

 
 	

MEDECISION CORPORATION
 11 West Central Avenue
 Paoli, PA 19301
 Attn: David St. Clair

 

with a copy to:
 

	

 
 	

20.
 	

Scope of Agreement.
 

This document, together with the Schedules and Exhibits attached hereto, all of which shall operate as a single, integrated contract, constitutes the entire Agreement between the parties, and no representation, condition, understanding or agreement of any kind shall be binding on the parties unless incorporated herein. In the event of a conflict between the terms of this Agreement and the terms of any purchase order or similar document executed in connection herewith, the terms of this Agreement as so defined shall govern. This Agreement may not be modified or amended except by an agreement in writing signed by the party against whom the enforcement of any modification or change is being sought. 

	

 
 	

21.
 	

Relationship.
 

The relationship between InterSystems and the VAR under this Agreement is intended to be that of licensor and licensee, Nothing in this Agreement is intended to be construed so as to constitute InterSystems and the VAR as partners or joint venturers, or either party hereto as the employee or agent of the other party hereto, or the employees or agents of either party hereto as employees or agents of the other party hereto. Except as expressly set forth herein, neither party hereto has any express or implied right or authority under this Agreement to assume or create any obligations in behalf of or in the name of the other party hereto or to bind the other party hereto to any contract, agreement or undertaking with any third party.

	

 
 	

22.
 	

Severability.
 

In the event that any provision of this Agreement or the application thereof to any person or in any circumstances shall be determined to be invalid, unlawful, or unenforceable to any extent, the remainder of this Agreement, and the application of such provision to persons or circumstances other than those as to which it is determined to be unlawful, invalid or unenforceable, shall not be affected thereby, and each remaining provision of this Agreement shall continue to be valid and may be enforced to the fullest extent permitted by law.

IN
    WITNESS WHEREOF, the parties have executed this Agreement under seal as of
the day, month and year set forth above.

 

	

INTERSYSTEMS:
 	

 
 	

INTERSYSTEMS CORPORATION
 
	

  
 	

 
 	
        By: 

      	

 /s/ Ellen A. Mason
 
	

 
 	

 
 	

 
 	

 
	

 
 	

 
 	

Date: 
 	

May 24, 1989
 

 

	

VAR
 	

 
 	

MEDECISION CORPORATION
 
	

  
 	

 
 	
        By: 

      	

 /s/ David St. Clair
 
	

 
 	

 
 	

 
 	

 
	

 
 	

 
 	

Date: 
 	

March 30, 1989
 

EXHIBIT A TO VAR AGREEMENT

Any Sublicense Agreement between the VAR and a User shall contain the following terms and conditions:

	

 
 	

1.
 	

        No
          Representations or Warranties.

      

INTERSYSTEMS
    MAKES AND SHALL NOT BE DEEMED TO HAVE MADE ANY REPRESENTATION OR WARRANTY,
    EXPRESS OR IMPLIED, AS TO THE CONDITION, MERCHANTABILITY, TITLE, DESIGN,
    OPERATION OR FITNESS FOR A PARTICULAR PURPOSE OF THE LICENSED SOFTWARE OR
    ANY OTHER REPRESENTATION OR WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, WITH
RESPECT TO THE LICENSED SOFTWARE.

	

 
 	

2.
 	

        Limitation
          of Liability.

      

InterSystems shall have no liability of any kind to the User, whether direct or indirect, for any loss or damage suffered by the User or its employees, agents or representatives, or customers or patients using the facilities or retaining the services of the Users, as a result of or arising out of the Licensed Software.

WITHOUT
    LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT SHALL INTERSYSTEMS
    BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF INTERSYSTEMS
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

	

 
 	

3.
 	

        Proprietary
          Rights and Confidentiality.

      

(a) The Licensed Software and related materials (including, without limitation, the System Documentation) have been developed by InterSystems as a trade secret at InterSystems’ expense and are, and shall remain, the sole property of InterSystems. No right to print or copy, in whole or in part, any such Licensed Software, System Documentation or related materials is granted hereunder except as herein expressly provided.

(b) Except as expressly provided in this Agreement,  the User agrees not to (i) decompile,  disassemble or  reverse engineer the Licensed Software or (ii) use or disclose or divulge to others any data or information relating to the Licensed Software and/or the technology,  ideas,  concepts, know-how and techniques embodied therein. Such obligation of confidentiality and nonuse shall not be deemed to include disclosure or other use of such data or information to the extent that the User can prove the same:

(i) is or becomes publicly known within the public domain (other than by acts attributable to the User or any of its officers, agent, shareholders, employees or representatives);

(ii) was known to the User prior to InterSystems’ disclosure thereof (other than through the business dealings o£ the User with InterSystems or any customer of InterSystems); or

(iii) has been or hereafter is independently conceived by any officer, agent, shareholder, employee or representative of the User, which or who has not had access to such information from InterSystems or any of its customers.

Information shall not be deemed to be in the public domain by reason of the general licensing and other commercial disposition of the Licensed Software by InterSystems in the ordinary course of its business. The existence of a copyright notice shall not cause, or be deemed or construed as causing, the Licensed Software or System Documentation to be published copyright work or to be in the public domain.

(c) Nothing contained in this Section shall prohibit the User or any of its officers, agents, shareholders, employees or representatives from:

(i) using his or its general technical skill when not otherwise inconsistent with the terms hereof; or 

(ii) disclosing data or information pursuant to any enforceable administrative or ‘judicial order, provided, however, that the User first notifies InterSystems of the entry or existence of such order and of the User’s intention to comply with its terms. Data or information shall not be deemed to be in the public domain solely by reason of any such order.

(d) The User further agrees:

(i) except for back-up security purposes, not to copy, reproduce or duplicate, or allow to be copied, reproduced or duplicated, in whole or in part, the Licensed Software, System Documentation or any related materials without the prior written consent of InterSystems;

(ii) not to provide or otherwise make available any Licensed Software, System Documentation or related materials in any form to any other Person or organization, without the prior written consent of InterSystems; and

(iii) that it will take appropriate action with its officers, agents, shareholders, employees or representatives, by instruction, agreement or otherwise, to satisfy its obligations under this Agreement with respect to use, copying, modification, and protection and security of the Licensed Software, System Documentation and related materials. Without limiting the generality of the foregoing, the Customer shall in any event devote the same degree of care to protecting the Licensed Software and System Documentation as it devotes to the protection of its own confidential and proprietary information.

(e) In the event of any breach or threatened breach of the provisions of this Section, InterSystems shall, in addition to all other rights and remedies available to it at law or in equity, be entitled to a temporary or permanent decree or order restraining and enjoining such breach and the user shall not plead in defense thereto that there would be an adequate remedy at law, it being hereby expressly acknowledged and understood that damages at law will be an inadequate remedy in the event of such a breach or threatened breach.

(f) If, having complied with the foregoing provisions of this Section, the User has actual notice of any unauthorized possession, use or knowledge of any part of the Licensed Software or physical embodiment thereof, or of the System Documentation any other information made available pursuant to this Agreement by anyone else other than Persons authorized by this Agreement to have such possession, use or knowledge, the User agrees to notify InterSystems promptly of the circumstances surrounding such unauthorized possession, use or knowledge.

(g)
    The User shall not remove or destroy any proprietary markings or proprietary
    legends placed upon or contained within the Licensed Software or any related
materials or System Documentation in the User’s possession.

NOTE: Capitalized terms used above shall have the definitions contained in the VAR Agreement. Other terms used in the VAR’s standard Software License Agreement may be substituted for adversely affect the substance, scope, intent or enforceability of the foregoing provisions.

EXHIBIT B

TO THE MASTER LICENSE AGREEMENT

BETWEEN INTERSYSTEMS CORPORATION AND VAR

REQUEST FOR APPROVAL

Capitalized terms used herein and not otherwise defined shall have the meanings set forth in the Master License Agreement dated March 30, 1989 by and between INTERSYSTEMS CORPORATION (“InterSystems”) and VAR (the “Customer”) MEDECISION CORPORATION.

 

  	
        To:

      	
         

      	
        INTERSYSTEMS
          CORPORATION

      
	
         

      	
         

      	
        One
          Memorial Drive

      
	
         

      	
         

      	
        Cambridge,
          MA 02142 

      
	 	 	 
	
        From:

      	
         

      	
        MEDECISION
          CORPORATION

      
	
         

      	
         

      	
        11
          West Central Avenue

      
	
         

      	
         

      	
        Paoli,
          PA 19301

      

The undersigned hereby intends to (check appropriate space): 

 

  	
         

      	 	 
	
        _____

      	
         

      	
        the
          Licensed Programs for its own purposes (or in connection with the business
          and operations of an Affiliate) on a CPU located at 

      
	
         

      	
         

      	
         

      
	
         

      	
         

      	
        
        

      
	
         

      	
         

      	
         

      
	
         

      	
         

      	
        
        

      
	
         

      	
         

      	
         

      
	
         

      	
         

      	
        
        

      
	
        _____

      	
         

      	
        sublicense
          the Licensed Programs to the end user whose name and address is set
          forth below.

      
	
         

      	
         

      	
        END
          USER NAME AND ADDRESS:

      
	
         

      	
         

      	
         

      
	
         

      	
         

      	
        
        

      
	
         

      	
         

      	
         

      
	
         

      	
         

      	
        
        

      
	
         

      	
         

      	
         

      
	
         

      	
         

      	
        
        

      

The Licensed Programs consist of the following software for DEC VAX COMPUTERS

(check the appropriate box):

M/SQL:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/PACT Application Specific: 

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/PACT Full Function:

Concurrent Processes:

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/WINDOWS Full Function:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/NET:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

VAR MASTER SYSTEMS 

 

	

M/PACT:
 	

 
	

M/WINDOWS:
 	

 

The Licensed Programs consist of the following software for DEC PDP-11 COMPUTERS 

(check the appropriate box):

M/SQL:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

63
 

M/PACT Application Specific: 

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

63
 

M/PACT Full Function:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

63
 

M/WINDOWS Full Function:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

63
 

M/NET :

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

63
 

VAR MASTER SYSTEMS

 

	

M/PACT:
 	

 
	

M/WINDOWS:
 	

 

The Licensed Programs consist of the following software for DATA GENERAL ECLIPSE MV COMPUTERS (check the appropriate box):

M/SQL:

Concurrent Processes:

 

	

 	

4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/PACT Application Specific:

Concurrent Processes:

 

	

 	

4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/PACT Full Function:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/WINDOWS Full Function:

Concurrent Processes:

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/NET: 

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

VAR MASTER SYSTEMS 

 

  	
        M/PACT:

      	
        

      
	
         

      	
         

      
	
        M/WINDOWS:

      	
        

      

The Licensed Programs consist of the following software for IBM MAINFRAME COMPUTERS (check the appropriate box):

M/SQL:

Concurrent Processes:

 

  	
      
 	
        8
 
	

 	

16
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/PACT Application Specific:

Concurrent Processes:

 

  	
      
 	
        8
 
	

 	

16
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/PACT Full Function:

Concurrent Processes:

 

  	
      
 	
        8
 
	

 	

16
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

M/WINDOWS
Full Function:

Concurrent processes:

 

  	
      
 	
        8
 
	

 	

16
 
	

 	

32
 
	

 	

64
 
	

 	

96
 
	

 	

128
 
	

 	

160
 
	

 	

192
 
	

 	

256
 

VAR MASTER SYSTEMS 

 

  	
        M/PACT:

      	
        

      
	
         

      	
         

      
	
        M/WINDOWS:

      	
        

      

The Licensed programs consist of the following software for INTEL 80386-BASED COMPUTERS

(check the appropriate box):

M/SQL:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 

M/PACT Application Specific:

Concurrent Processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 

M/PACT Full Function: 

Concurrent processes:

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 

M/WINDOWS Full Function:

Concurrent Processes: 

 

  	
      
 	
        4
 
	

 	

8
 
	

 	

16
 
	

 	

24
 
	

 	

32
 
	

 	

64
 

VAR MASTER SYSTEMS

 

  	
        M/PACT:

      	
        

      
	
         

      	
         

      
	
        M/WINDOWS:

      	
        

      

INSTALLATION DATE: __________________

PAYMENT TERMS

____________________________(______________)
    U.S. Dollars due and payable upon installation of the Licensed Program(s)
and

____________________________(______________) U.S. Dollars per month for maintenance, commencing 30 days after installation.

It is hereby requested that InterSystems approve the disposition of the Licensed Program(s) for the purposes set forth above.

 

  	
        REQUEST
          (VAR)

      	
         

      	
        APPROVED
          (InterSystems):

      
	 	 	 	 	 
	
        By

      	
         

      	
         

      	
        By

      	
         

      
	
         

      	
        
        

      	
         

      	
         

      	
        
        

      
	
        Dated

      	
         

      	
         

      	
        Dated

      	
         

      
	
         

      	
        
        

      	
         

      	
         

      	
        
        

      

LICENSED COMPUTER

The Licensed Program(s) are licensed for use on the following computer(s).

 

  	
        DEC #:
 	
         
 	
         

      	
        SERIAL #:
 	
         
 
	

 
 	

 	

 
 	

 
 	

 
	

D.G. MV#:
 	

 
 	

 
 	

SERIAL #:
 	

 
 
	

 
 	

 	

 
 	

 
 	

 
	

IBM #:
 	

 
 	

 
 	

SERIAL #:
 	

 
 
	

 
 	

 	

 
 	

 
 	

 
	

INTEL #:
 	

 
 	

 
 	

SERIAL #:
 	

 
 
	

 
 	

 	

 
 	

 
 	

 

HARDWARE CONFIGURATION

 

  	
        CPU
          TYPE:

      	
         
 	
         

      	
        MAIN
          MEMORY SIZE (BYTES):

      	
         
 
	

 
 	

 	

 
 	

 
 	

 

 

  	
        #
          & TYPE OF DISK CONTROLLERS:

      	
         
 
	

 
 	

 

 

  	
        OPERATING
          SYSTEM:

      	
         
 	
         
 	
        GLOBAL
          BUFFERS:

      	
         
 	
         
 	
        ROUTINE
          BUFFERS:

      	
         
 
	

 
 	

 	

 
 	

 
 	

 	

 
 	

 
 	

 

DISTRIBUTION MEDIUM

 

  	
        DENSITY
          OF MAGTAPE:

      	
         
 	
         
 	
        BT
          BOOTABLE:

      	
         
 	
         
 	
        RX50
          FLOPPY:

      	
         
 
	

 
 	

 	

 
 	

 
 	

 	

 
 	

 
 	

 

 

  	
        BT/CARTRIDGE:

      	
         
 	
         
 	
        TK50/CARTRIDGE:

      	
         
 	
         
 	
        TK25/CARTRIDGE:

      	
         
 
	

 
 	

 	

 
 	

 
 	

 	

 
 	

 
 	

 

EXHIBIT C

TO THE MASTER LICENSE AGREEMENT 

BETWEEN INTERSYSTEMS CORPORATION AND VAR

MASTER MAINTENANCE AGREEMENT

AGREEMENT executed as of the 30th day of March, 1989, by and between INTERSYSTEMS CORPORATION, a Massachusetts corporation with its principal place of business in Cambridge, Massachusetts (“InterSystems”) and MEDECISION, a Corporation with its principal place of business in Paoli, PA (the “VAR”). 

RECITALS

1. InterSystems and the VAR have entered into a value added remarketing agreement (the “VAR Agreement”) pursuant to which InterSystems has granted to the VAR the right to use and sublicense certain computer software (the “Licensed Software”).

2. The VAR desires InterSystems to maintain, and InterSystems has agreed to maintain, the Licensed Software upon the terms and conditions hereinafter provided.

NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

	

1.
 	

Definitions.
 

Capitalized terms used herein and not otherwise defined shall have the following meanings:

“Affiliate” means, as to a specified Person, (i) any Entity controlling, controlled by or under common control with such Person, or (ii) any surviving or acquiring Entity resulting from a merger, consolidation, or other business combination or acquisition involving such Person. For purposes of this definition the term “control” shall mean the power to control the operations and policies of such Entity, whether by ownership of voting stock or other securities or interests, by contract or otherwise. 

“Agreement” means
    this Agreement, as it may be amended from time to time. 

“Contract Year” shall
      mean each twelve (12) month period during the term hereof.

“Effective Date” means the date of this Agreement.

“Enhancements” means improvements and updates to the Licensed Software which relate to operating performance but do not change the basic function of the Licensed Software and which are part of the standard InterSystems enhancement package foe such Licensed Software. The term “Enhancements” shall not include (a) new products or (b) upgrades in existing software which increase the assigned number of processes which such software is permitted to run.

“Entity” means any general partnership, limited partnership, corporation, joint venture, trust, business trust, cooperative or association.

“Initial Contract Period” shall have the meaning set forth in Section 4(a). 

“Installation Site” means the site of the installation of the Hardware and Licensed Software.

“Licensed Software” shall have the meaning set forth in the VAR Agreement.

“Person” means any individual or Entity, and the heirs, executors, administrators, legal representatives, successors and assigns of such Person where the context so admits; and, unless the context otherwise requires, the singular shall include the plural, and the masculine gender shall include the feminine and the neuter and vice versa.

“Products” shall have the meaning set forth in the VAR Agreement.

“Services” means the maintenance and support services to be provided by InterSystems to the VAR or to Users pursuant to the terms of this Agreement.

“System Documentation” means the documentation, reference manuals, user guides and other standard visually readable materials relating to the Licensed Software furnished by InterSystems to the VAR in connection with the rights and licenses granted by InterSystems to the VAR pursuant to the VAR Agreement.

“User” shall have the meaning set forth in the VAR Agreement.

	

2.
 	

Maintenance Services.
 

In
    consideration of the payments to be provided by the VAR hereunder, InterSystems
shall, during the term of this Agreement, provide the following Services:

(a) InterSystems shall promptly provide corrections, modifications or additions to the Licensed Software in the event that the VAR notifies InterSystems in writing of any substantive errors in the Licensed Software. The VAR shall assist InterSystems in identifying the circumstances in which any such substantive errors are discovered and, if requested by InterSystems, shall document the existence of the same. If InterSystems in its reasonable judgment determines that any error reported by the VAR is uncorrectable or would require an inordinate amount of time and money to correct, the obligation of InterSystems to make corrections contained in this Section 2(a) shall not apply to such error. In no event shall InterSystems have any responsibility to correct any database errors or any errors or damages caused by or arising out of hardware defects or input errors or resulting from VAR or User
changes without the express written approval of InterSystems. If any errors are determined to have arisen by reason of the errors or negligence of the VAR or any User, including, without limitation, changes or modifications of the type described in the preceding sentence or the failure to use and operate the Licensed Software in accordance with the System Documentation, the VAR shall compensate InterSystems for any services performed by InterSystems at the VAR’s request to correct such problem at InterSystems’ then current rates for such services and shall reimburse InterSystems for all reasonable travel expenses incurred in connection with the performance of such services.

(b) InterSystems shall, from time to time during the term of this Agreement, furnish to the VAR Enhancements which are, in the reasonable judgment of InterSystems, compatible with the Products marketed by the VAR which incorporate the Licensed Software.

(c)
  InterSystems will provide remote or, if and to the extent deemed necessary by
  InterSystems in its reasonable judgment, on-site customer service support and
  consultation during the normal business hours of InterSystems.

(d) InterSystems may (but shall not be obligated to) provide technical, operational or other assistance or consulting services to the VAR in addition to the Services described above at InterSystems’ standard rates then in effect.

	

3.
 	

Fees and Charges
 

(a) In consideration of the Services described in Section 2 above, the VAR shall pay to InterSystems, commencing on the date of this Agreement and continuing thereafter so long as the obligations of the parties under this Agreement remain in effect, monthly service fees in the amounts specified in Schedule A attached hereto. Such fees shall be payable monthly in advance. InterSystems may increase of decrease the monthly service fees at any time or from time to time by giving written notice of such increase or decrease to the VAR not less than sixty (60) days prior to the date which such increase or

decrease is to take effect.

(b)
    In addition to the sums specified in Section 3(a) above, the VAR agrees to
    reimburse InterSystems for all reasonable travel costs and other expenses
    incurred by InterSystems in connection with services performed at the Installation
    Site, and for all reasonable telephone charges incurred by InterSystems in
    connection with services performed pursuant to this Agreement, provided that
    InterSystems has notified the VAR in advance of the requirement for such
    reimbursement. Invoices listing such costs and expenses, together with supporting
    receipts where required, shall be submitted at reasonable intervals by InterSystems
    and shall be payable within thirty (30) days after receipt by the VAR.

(c) In the event that the VAR desires reinstatement of the Services provided hereunder following a termination of this Agreement pursuant to Section 4 below by reason of an Event of Default, the VAR shall pay, in addition to the fees and charges set forth above, (i) a reinstatement fee in an amount equal to the then current monthly maintenance fee multiplied by the greater of (A) the number of months between the date of termination and the date of reinstatement (pro rated for partial months) or (B) six, and (ii) one additional month’s maintenance fee as an advance against the payments due in respect of the reinstated Services, In addition, the VAR shall be required to pay any unpaid monthly maintenance fees allocable to the period prior to termination, The reinstatement fee referred to in clause (i) of this Section 3(c) is intended to compensate InterSystems for research and development
costs and services incurred by InterSystems in upgrading and improving the Licensed Software during the period between the termination and reinstatement of this Agreement.

(d) Any federal, state or local excise, sales, use or other taxes (other than taxes based upon the net income of InterSystems) imposed in respect of any Services performed shall, unless otherwise required by law, be added to and paid as part of the service fees specified in Section 3(a) above. In the event that InterSystems is required to pay any such tax (other than taxes based upon the net income of InterSystems), the VAR shall promptly reimburse InterSystems for the same upon presentation of evidence of such payment.

	

4.
 	

Term and Termination.
 

(a) This Agreement shall be effective from and after the Effective Date and shall remain in full force and effect for a term of twelve (12) months (the “Initial Contract Period”) from the Effective Date, unless renewed or extended as hereinafter provided or sooner terminated in accordance with the provisions of this Section 4.

(b) Subsequent to the Initial Contract Period this Agreement shall be automatically renewed from year to year unless either Party shall notify the other, not less than ninety (90) days prior to the end of any Contract Year, that it does not intend to renew, in which event this Agreement shall terminate and, except as specifically provided herein, neither party shall have any further rights or obligations hereunder.

(c)
  This Agreement shall terminate upon the first to occur of the following:

(i) The receipt of notice from either party of its intention not to renew pursuant to and in accordance with Section 4(b) hereof;

(ii) At the option of either party (referred to in this Section 4 as the “Nondefaulting Party”) upon written notice to the other party (referred to in this Section 4 as the “Defaulting Party”), after the occurrence of an Event of Default (as defined in Section 4(d) below) by the Defaulting Party; 

(iii) Upon termination of the VAR Agreement for any reason; or

(iv) At the option of the VAR, thirty (30) days after notice of any increase in the monthly service fees pursuant to Section 3(a), provided that the VAR notifies InterSystems of its intention to so terminate within seven (7) days of the VAR’s receipt from InterSystems of such notice of an increase.

(d) The following events shall constitute Events of Default:

(i)
    The VAR shall fail to make any payment of the charges referred to in Section
    3 when the same shall become due and payable and such failure shall continue
    for a period of fifteen (15) days after notice thereof from InterSystems
    to the Customer.

(ii) Either party (the “Defaulting Party”) shall fail in any material respect to perform or observe any other covenant, condition or agreement to be performed or observed by it hereunder, and such failure shall continue unremedied for a period of thirty (30) days after receipt of written notice thereof by the other party (the “Nondefaulting Party”) to the Defaulting Party.

(e) In addition to, or as an alternative to, terminating this Agreement if an Event of Default occurs, the Nondefaulting Party may, at its sole option, (i) proceed to pursue any and all available legal or equitable remedies against the Defaulting Party and/or (ii) without being under any obligation whatsoever to do so, negotiate a settlement with the Defaulting Party providing for extensions of time of payment or performance by the Defaulting Party on such terms as nay be acceptable to the Nondefaulting Party and the Defaulting Party.

	

5.
 	

Construction.
 

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

	

6.
 	

Benefit and Assignment.
 

(a) Except as provided in Section 6(b) below, this Agreement shall be binding upon and inure to the benefit of the legal representatives, successors and assigns of InterSystems and the VAR.

(b) Notwithstanding the provisions of Section 6(a) above, the VAR shall not have the right, without the prior written consent of InterSystems to assign or transfer, voluntarily or involuntarily, by operation of law or otherwise, this Agreement, or its rights and obligations hereunder to any Person other than an Affiliate of the VAR.

	

7.
 	

Remedies.
 

No remedy referred to in this Agreement is intended to be exclusive, but each shall be cumulative and in addition to any other remedy referred to herein or otherwise available at law or in equity. No delay by InterSystems or the VAR in exercising any of its eights or remedies hereunder upon a breach by the other party shall be deemed to be a waiver of such rights or remedies, No express or implied waiver by either party of any breach by the other party hereunder shall in any way be, or be construed to be, a waiver of any future or subsequent breach.

	

8.
 	

Notices.
 

All notices required or permitted to be given or delivered to any party hereunder shall be in writing, and shall be deemed to be given when delivered by hand, transmitted by telex or telecopier or other similar facsimile transmission, or when deposited in the United States mail, certified and postage prepaid, to the parties at the following addresses, or such other address as either party shall hereafter furnish to the other in writing:

 

	

INTERSYSTEMS:
 	

INTERSYSTEMS CORPORATION
 One Memorial Drive 
 Cambridge, MA 02142 
 Attention: Phillip T. Ragon 
 
	

 
 	

 
 
	

 
 	

With a copy to: 
 William F. Machen, Esq. 
 Sherburne, Powers & Needham 
 One Beacon Street 
 Boston, MA 02108
 
	

 
 	

 
 
	

VAR:
 	

MEDECISION CORPORATION 
 11 West Central Avenue 
 Paoli, PA 19301 
 Attn: David St. Clair
 
	

 
 	

 
 
	

 
 	

with a copy to:
 

	

9.
 	

Scope of Agreement. 
 

This document constitutes the entire Master Maintenance Agreement between the parties, and no representation, condition, understanding or agreement of any kind shall be binding on the parties unless incorporated herein. In the event of a conflict between the terms of this Agreement and the terms of any purchase order or similar document executed in connection herewith, the terms of this Agreement as so defined shall govern. This Agreement may not be modified or amended except by an agreement in writing signed by the party against whom the enforcement of any modification or change is being sought.

	

10.
 	

Severability.
 

In the event that any provision of this Agreement or the application thereof to any person or in any circumstances shall be determined to be invalid, unlawful, or unenforceable to any extent, the remainder of this Agreement, and the application of such provision to persons or circumstances other than those as to which it is determined to be unlawful, invalid or unenforceable, shall not be affected thereby, and each remaining provision of this Agreement shall continue to be valid and may be enforced to the fullest extend permitted by law.

	

11.
 	

Use of Name.
 

Neither party shall use the name of the other party in any advertising, promotional or other materials, or disclose the terms of this Agreement to any other Person, without the consent of the other party or as required by law.

IN WITNESS WHEREOF, the parties have executed this Agreement under seal as of the day, month and year set forth above.

 

  	
        INTERSYSTEMS:

      	
         

      	
        INTERSYSTEMS
          CORPORATION

      
	
        
        

      	
         

      	
        By:

      	
        

          /s/ Ellen A. Mason

      
	
         

      	
         

      	
         

      	
        
        

      
	
         

      	
         

      	
        Date:

      	
        May
          24, 1989

      

 

  	
        VAR:

      	
         

      	
        MEDECISION
            CORPORATION

      
	
         

      	
         

      	
        By:

      	
        

            /s/ David St. Clair

      
	
         

      	
         

      	
         

      	
        
        

      
	
         

      	
         

      	
        Date:

      	
        March
            30, 1989

      

SCHEDULE A

M/SQL SOFTWARE PRODUCTS FOR DEC PDP-11 COMPUTERS VAR PRICE LIST

	Product	Concurrent 

  Processes	License 

  Fee List 

  Price	License Fee 

  Discount 

  Category	Monthly 

  Maintenance 

  List Price
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]		[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	VAR Master Systems	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

 

-1-

M/SQL SOFTWARE PRODUCTS
FOR DEC VAX COMPUTERS
VAR PRICE LIST  SEPTEMBER 1, 1988

	Product	Concurrent 

  Processes	License Fee

  List Price	License Fee
Discount 

  Category	Monthly 

  Maintenance 

  List Price
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

 

-2-

	Product	Concurrent 

  Processes	License Fee 

  List Price	License Fee 

  Discount Category	Monthly 

  Maintenance 

  List Price
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-3-

Back to Contents

M/SQL SOFTWARE PRODUCTS
FOR DATA GENERAL ECLIPSE MV COMPUTERS
VAR PRICE LIST  SEPTEMBER 1, 1988

	Product	Concurrent Processes	License Fee List Price	License Fee
Discount Category	Monthly-Maintenance List Price
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-4-

Back to Contents

	Product	Concurrent 

  Processes	License Fee

  List Price	Discount 

  Category	Maintenance 

  List Price
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	 	 	 	 
	[***]	 	[***]	[***]	[***]
	 	 	 	 	 
	[***]	 	[***]	[***]	[***]

-5-

M/SQL SOFTWARE PRODUCTS

FOR IBM MAINFRAME COMPUTERS

VAR PRICE LIST SEPTEMBER 1, 1988

	Product	Concurrent 

  Processes	License Fee 

  List Price`	License Fee

  Discount 

  Category	Monthly 

  Maintenance 

  List Price
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	 	 	 	 
	 	 	 	 	 
	[***]	 	[***]	[***]	[***]
	[***]	 	 	[***]	[***]

-6-

M/SQL SOFTWARE PRODUCTS

FOR INTEL 80386-BASED COMPUTERS

VAR PRICE LIST SEPTEMBER 1, 1988

	Product	Concurrent 

  Processes	License Fee 

  List Price	License Fee Discount 

  Category	Monthly 

  Maintenance 

  List Price
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	[***]	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	 	[***]	[***]	[***]	[***]
	[***]	 	 	 	 
	 	 	 	 	 
	[***]	 	[***]	[***]	[***]
	 	 	 	 	 
	[***]	 	 	[***]	[***]

-7-

M/SQL SOFTWARE PRODUCTS VAR
      TERMS AND CONDITIONS

M/SQL.  License and maintenance fees for M/SQL systems are based on the maximum number of M processes that are allowed to run concurrently.  The write daemon and garbage collector system processes are not counted in this number.

M/PACT, M/WINDQWS and M/NET.  M/PACT, M/WINDOWS and M/NET are offered as add-on options for M/SQL.  The number of M processes for an M/PACT, M/WIMDOWS or M/*JET license must match the number of processes of the M/SQL system installed on that computer.

License Fee Discounts.  Value Added Resellers {VARs) receive discounts for M/SQL, M/NET, H/VAC2Full-Function, and M/WINDOWS Full-Function systems that they acquire for relicensing to their end user customers.  Discounts for these systems are based on the total amount paid to InterSystems for software licenses (including upgrade and transfer fees) during a contract year.  The VAR license fee is calculated by reducing the license fee list price by the appropriate discount percentage from the following table:

	
Discount Category

	Total Contract Year 

  License Fees Paid	1	2
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]
	[***]	[***]	[***]

Determining Discount Level.  During the initial contract year, a VAR’s first end user system is discounted at the [***] rate.  If that purchase or further purchases during the first contract year move the VAR to a higher discount level, subsequent purchases are made at that higher discount level.  For subsequent contract years, a VAR begins with a discount based on actual system software license fees paid during the prior year.  Again, if a purchase during the year moves the VAR to a higher discount level, subsequent purchases are made at the higher discount level.  The higher discount is never applied retroactively.

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-8-

M/PACT and M/WINDOWS Licenses.  Several types of M/FACT and M/WINDOWS licenses are available:

	 	 	An M/PACT VAR Master System enables a VAR to develop predefined report applications and distribute them to the VAR’s application customers* Report applications developed by the VAR can be used on any M/SQL system WITHOUT payment of further M/PACT license fees to InterSystems.  An M/PACT VAR Master System is a prerequisite for the sale of any M/PACT licenses by the VAR.  A VAR Master System includes a full-function M/PACT system for one of the VAR’s in-house computers as well as a [***] training credit that can be applied to Inter Systems training classes.  Additional M/PACT systems to be used by the VAR solely for development or
demonstration purposes can be acquired by applying the development/demonstration discount to Full-Function M/PACT system prices.

Application-Specific M/TACT systems enable a VAR’s customers to develop and run their own reports based solely on data dictionary entries supplied by the VAR for the VAR’s applications.  These systems cannot be used to produce reports from other [***] data.

Full-Function M/PACT systems provide all of the capabilities of Application-Specific systems and, in addition, enable a VAR’s customers to create and run reports with site-specific [***] data that may be unrelated to the VAR’s applications.  VARs may only license Full-Function M/PACT systems on computers that run H/SQKsoftware acquired from the VAR along with VAR application software.  Maintenance for Full-Function M/PACT systems is provided by InterSystems directly to the VAR’s customer.

An M/WINDOWS VAR Master System enables a VAR to develop predefined data entry applications and distribute them to the VARrs application customers.  Data entry applications developed by the VAR can be used on any M/SQL system [***]of further M/WINDOWS license fees to InterSystems.  An M/WINDOWS VAR Master System is a prerequisite for the sale of any M/WINDOWS licenses by the VAR.  A VAR Master System includes a full-function M/WINDOWS system for one of the VAH’s in-house computers as well as a $[***] training credit that can be applied to InterSystems training classes.  Additional M/WINDOWS systems to be used by the VAR solely for development or demonstration purposes can be acquired by applying the
development/demonstration discount to Full-Function M/WINDOWS system prices,

Full-Function M/WINDOWS systems enable a VAR’s customers to create and run data entry applications with site-specific [***] data that may be unrelated to the VAR’s applications.  VARs may only license Full-Function M/WINDOWS systems on computers that run M/SQL software acquired from the VAR along with VAR application software.  Maintenance for Pull-Function M/WINDOWS systems is provided by InterSystems directly to the VAR’s customer.

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-9-

M/NET Processes.  M/NET requires one M process, plus one additional process for each network interface device.  With the exception of PDP-11 systems, the processes resulting from the first (or only) network device used do not count against the process limit of the M/SQL license.  However, if more than one network interface device is employed, the resulting additional processes [***].

License Upgrades.  A license can be upgraded to increase the maximum number of concurrent processes that can be run on the same computer.  The fee for doing so is equal to the difference between the discounted license prices the VAR would pay for the two systems, based on the current prices and discount policies at the time of the upgrade.  If an M/SQL license is upgraded, any M/PACT, M/WINDOWS and M/Net licenses on the same computer must be upgraded as well.

License Transfers.  InterSystems software products are licensed for use on a specific computer.  A license can be transferred to another computer of the same hardware family with the permission of InterSystems [***].  [***].  In each case, the license prices and discounts used are those in effect at the time of the transfer.  For licenses that have not been previously upgraded, transfer factors are based on the age of the system at the time of the transfer, as shown in the following table:

	System Age	Transfer Factor
	[***]	[***]
	[***]	[***]
	[***]	[***]
	[***]	[***]
	[***]	[***]

[***]:

[***]

Contact InterSystems for information on transferring licenses which have been previously upgraded or licenses subject to special terms, conditions, or prices.  A license can only be transferred once and a license cannot be transferred to a computer from a different hardware family.  In general, two computers belong to the same hardware family if they are produced by the same manufacturer, share a common processor architecture, and run the same operating system.  A determination as to which computers belong to the same hardware family is made solely by InterSystems.

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-10-

Development/Demonstration Systems.  Software used by the VAR solely for development or demonstration purposes can be licensed [***].  This [***] is available for M/SQL, M/NST, Full-Function M/PACT, and Full- Function K/WINDOHS systems.  However, K/PACT and M/WINDOWS development/demonstration systems are only available to VAR’s that have acquired M/PACT and H/WINDOWS master systems.  For M/PACT and M/WINDOWS, the [***] of the lesser of the development/demonstration system and the master system.  VAR’s whose purchases of end user systems during the preceding [***] months exceed [***] when the development/demonstration system is purchased.
VARs who do not meet this requirement (e.g. new VARs) purchase their development/ demonstration systems [***].  During the subsequent [***] months, [***] can be applied to purchases by the VAR of the same M software products for installation at end user customer sites.

Software Distribution.  Each license includes software distribution via magnetic tape or diskettes at no additional charge.  Disk distributions for certain disk drives are available at extra charge.

Software Warranty.  Each license includes a [***] software warranty, the terms o£ which are specified in the applicable license agreement.  Software installation is not included in the license fee.

Maintenance Contracts.  Annual renewable maintenance contracts for InterSystems software products are available immediately [***].  Maintenance includes both telephone center support and periodic software updates.  In addition, on site maintenance and after-hours telephone coverage may be arranged under certain conditions.  Contact InterSystems for details of availability and charges.  A maintenance contract with InterSystems is required for each VAR Plaster system, for each development/demonstration system, and foreach software license for which the VAR has agreed to provide maintenance services to the end user.

Current Releases.  Maintenance is only available for the most current production release of each product.  However, a [***] transition period is provided for each new production release.  During this period, which begins when a new production release becomes generally available, both the new release and the preceding production release of the product will be supported.

M/SQL Maintenance [***]. VARs receive [***] M/SQL monthly maintenance fees if (a) the software license at the end user site was acquired via the VAH and (b) the VAR-not InterSystems- provides maintenance services to the end user.  InterSystems involvement is restricted to supplying new releases and providing backup support to a single designated staff member of the VAR.  The maintenance [***] is based on the total number of PI/SQL systems receiving maintenance via the VAR, excluding PC systems, regardless of hardware type.  [***]:

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-11-

	[***]	[***]
	[***]	[***]
	[***]	[***]
	[***]	[***]

[***].

M/PACT, M/WINDOWS and M/NET Maintenance.  Maintenance fees for M/FACT, H/WINDOWS and M/NET systems licensed to the VAR’s customers are [***].  Maintenance fees for M/PACT and M/WINDOWS development/demonstration systems [***].

Maintenance Reinstatement.  If a VAR initiates a maintenance contract for a license that has not been continuously covered by warranty and/or a maintenance contract, a reinstatement fee [***] will be charged.

Additional Charges.  Any sales taxes, value added taxes, import duties, or other government-imposed charges applicable to license and maintenance fees are billable to the VAR.

Changes.  Unless otherwise provided by contract, all prices, terms and conditions are subject to change without notice.  In particular, discount, upgrade and transfer policies applicable to a particular transaction will be those in effect at the time of that transaction, and may differ from those in effect when a system was originally licensed.

Software License Agreement.  A valid software license agreement is required for each software Installation.  Consult the license agreement for additional terms and conditions applicable to the licensing and use of InterSystems products.

M/SQL, M/PACT, M/WINDOWS, and M/NET are trademarks of InterSystems Corporation.

	***
	Confidential material which has
      been omitted and filed separately with the Securities and Exchange Commission.

-12-

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