Document:

EX-10.26

 Exhibit 10.26 
 July 5, 2011 
 Andrew M. Appel 
 [                    ] 
 Glencoe, Illinois 60022 
 Re: Offer of Employment 

Dear Andrew, 
 I have very much
enjoyed getting to know you and your considerable accomplishments through our ongoing conversations. I am truly looking forward to having you join our team and I am thrilled to confirm our offer of employment. 

We are inviting you to join our senior leadership team as Senior Vice President, Revenue Operations, reporting directly to the CEO. Your
starting salary will be $600,000 per year paid semi-monthly and you will be eligible to participate in the Company’s Annual Bonus Program with an annual bonus target of $200,000. The bonus is discretionary and will be earned based upon your
performance and that of the Company. The performance year for the Annual Bonus Program begins January 1 and your 2011 bonus target will be pro-rated based upon the months of employment during the performance year. You will also be eligible for
health benefits on your first day of employment. 
 More importantly, we are offering you a significant stake in the success of
our company in the form of a grant of 500,000 options to purchase Accretive Health common stock. The grant will be made after your employment start date, pursuant to the terms and conditions of the Accretive Health 2010 Stock Incentive Plan. The
options will vest annually over a four year period, with your vesting date being the first anniversary of your employment start date. 
 We also agree that in the unlikely event that the company elects to terminate your employment, you will be entitled to twelve (12) months continuation of salary and benefits (at then-current employee
rates) following your termination, subject to mitigation upon re-employment and your obligation to pursue re-employment options with reasonable diligence. This benefit will not be available in the event that the termination is for “cause”.

 We are very excited about the impact you’ll have on the company and look forward to joining you as early as possible. If
you have any questions please call me on my cell at [            ]. I have asked Jeff Bucklew, our Vice President of Human Resources, to be available to coordinate any questions from the
standpoint of transition or on-boarding; he can be reached at [            ] or [            ] (cell). If you have any questions,
please feel free to give either one of us a call. 
 Andrew, I truly believe that we are building the best team in the industry
and that you will be a great contributor to the senior team. I look forward to receiving your acceptance and working with you. 
  

							
	Best Regards,	 		 	Agreed and Accepted:	 	
				
	 /s/ Mary Tolan
	 		 	 /s/ Andrew M. Appel
	 	    7/5/2011
	Mary Tolan	 		 	Andrew M. Appel	 	        Date
	Founder & CEOEX-10.27

 Exhibit 10.27 
 November 16, 2004 
 Richard Gillette 
 [                    ] 
 Elmhurst, IL 60126 
 Re: Offer of Employment 

Dear Rich: 
 We very much
enjoyed our recent discussions with you and I am happy to confirm our offer of employment. 
 We would like you to join our team
as a Vice President. Your starting salary will be $190,000 per year paid semi-monthly. You will be eligible for health benefits immediately upon your Start Date. You will also be eligible for a discretionary annual bonus of up to $60,000 based upon
your performance and that of the Company. 
 Additionally, you will be granted Options to acquire 90,000(1) shares of Accretive
Health stock pursuant to the terms and conditions established for the Accretive Health Employee Stock Option Plan. Among the terms and conditions for these Options will be a vesting period to be established by the Accretive Health Board of
Directors. 
 We will work with you to determine a mutually agreeable start date. If you have any questions please do not
hesitate to give me a call. I can be reached at the following numbers: [            ] (work), [            ] (mobile),
[            ] (home). 
 Rich, I truly believe that we are building
the best team in the industry and that you will enjoy the opportunity to work with your peers. I look forward to hearing from you soon, and also working with you. 

 

	
	Best Regards,
	
	 /s/ Greg Kazarian

	Greg Kazarian
	General Counsel

  

	
	 Agreed and Accepted

	
	 /s/ Richard Gillette

	 Richard Gillette

  

	(1)	The Company effected a 3.92-for-one stock split on May 3, 2010, which is not reflected in the number above.Demandware, Inc. 2012 Executive Sales Compensation Plan

			
	

	  	 Exhibit 10.1
  

2012 Executive Sales Compensation Plan

 

	1	OVERVIEW 

 This Executive Sales
Compensation Plan (“Plan”) for Demandware, Inc. (“Demandware” or the “Company”) is established to provide equitable and financially attractive earnings opportunities for the Executive Vice President, Field Operations
(“EVP Field Ops”) who contributes to Demandware’s goals of increased presence in the marketplace and increased sales revenue. This Plan is effective for the period January 1, 2012 through December 31, 2012 unless modified
via written addendum during this period by the the Chief Executive Officer (“CEO”) or the Chief Financial Officer (“CFO”). These goals are advanced by: 

 

	 	•	 	 Establishing business with new and existing customers; 

 

	 	•	 	 Achieving the company’s monthly, quarterly and annual bookings and revenue objectives; 

 

	 	•	 	 Maximizing the Gross Merchandise Value (“GMV”) of new and existing customers, as well as the GMV percentage payable to the Company by new and
existing customers; and 

  

	 	•	 	 Increasing the Company’s market share of targeted industry segments and industry sales. 

 

	2	GENERAL PROVISIONS 

 2.1 Plan
Eligibility: The Plan applies to EVP Field Ops while he is employed by Demandware on a full-time basis during 2012 in the sales organization. A decision to grant a commission and/or bonus does not give the EVP Field Ops the right to claim the
granting of a commission and/or bonus in following years. 
 2.2 Plan Administration: Demandware reserves the right, in its sole
discretion at any time, to amend, alter or terminate the Plan by written notice to the EVP Field Ops. Note that this Plan, and any notifications hereunder, can only be modified by the Company’s CEO or CFO and any such modification must be in
writing — the Plan cannot be orally modified by anyone. 
 2.3 Interpretation of the Plan: Interpretation of the Plan will be done
exclusively by CEO and/or the CFO. Circumstances not specifically covered by the Plan will require the joint approval of the CEO and the CFO. The Plan shall not be construed to imply a contract of employment between Demandware and the EVP Field Ops
and the terms of the employment relationship between the EVP Field Ops and Demandware shall be governed by the existing agreements between the EVP Field Ops and Demandware.  
 2.4 Confidentiality: Terms and conditions of any client or customer contract are Demandware confidential information and may not be disclosed by the EVP Field Ops. 

  

			
	Demandware, Inc.	  	1

			
	

	  	2012 Executive Sales Compensation Plan

  

 2.5 Plan Confidentiality: The terms and conditions of this Plan and any notifications hereunder
are Demandware confidential information and may not be disclosed by the EVP Field Ops. 
  

	3	COMPENSATION 

 The EVP Field Ops’s
compensation is comprised of three elements: (1) Annual Base Salary; (2) Commissions; and (3) Bonuses. CEO or CFO shall notify the EVP Field Ops as to the specific components of each element, as approved by the Compensation Committee.

 3.1 Annual Base Salary: The annual base salary is payable in accordance with the then current Demandware payroll policy. 

3.2 Commissions: A commission is the percentage of Production Subscription Fees (which means those fees paid for the Production Subscription per a
duly executed Order Form) payable to Demandware on an eligible transaction, to be paid to the EVP Field Ops once earned subject to certain conditions as described in more detail herein. No commissions will be paid on Client Service fees, Solution
Support fees, Development Licenses, Training fees or on any third party services or products that may be resold by Demandware to a customer. The conditions on when and how commissions are payable, the percentages at which they will be calculated,
and when they will be paid are set out in this section 3. All calculations for commission and bonus purposes will be made on a fiscal year to date basis. The timing of the payment of commissions shall be as set forth herein. 

3.2.1 Bookings Documentation: Commissions are only available for Booked Orders. To qualify as a Booked Order: (i) Demandware must have
received complete documentation from a customer and/or partner (descriptions of what comprises complete documentation are set out below); (ii) the documentation must contain no outstanding contingencies, acceptance criteria (except in the case
of a Client Services implementation), extended payment terms or rights of return; and (iii) the Client Services engagement for the transaction (whether implemented by Demandware or a partner) must be scheduled to begin no more than 90 days from
the date of signature and “Subscription Commencement” (as defined in the standard Demandware Master Subscription and Services Agreement (“MSA”)) must be no more than six months from the date of signature. 

To be considered complete, copies of the following documentation must be signed by both Demandware or a Demandware subsidiary and Customer: 

 

	 	•	 	 MSA 

  

	 	•	 	 MSA Order Form (Exhibit A to standard MSA) 

  

			
	Demandware, Inc.	  	2

			
	

	  	2012 Executive Sales Compensation Plan

  

	 	•	 	 Statement of Work (“SOW”) covering implementation of the website(s) for any project to be implemented by Demandware Client Services (whether
directly or on a subcontracted basis). 

 If required by the customer, a Booked Order requires the above together with a
Purchase Order from the customer covering the Demandware products, services and support being purchased. 
 Final determination of booking
status is made exclusively by the CFO. 
 3.2.2 Commission Calculation: Calculation of the applicable commission is subject to the
exclusions set forth in Section 3.2.3 below.  
 3.2.3 

Commission/Booked Order credit shall be determined based upon Annual Contract Value, which is the minimum committed average annual
Production Subscription Fees for the first three years of the customer’s subscription for Demandware’s eCommerce Platform Services. 

3.2.4 Exclusions: 

Exclusions: No commission will be paid: 
  

	 	•	 	 For any transaction that has an eCommerce Platform Services Production subscription term of less than 36 months. 

 

	 	•	 	 For any transaction that has annual minimum production subscription fee commitments that decrease in any year during the term of the contract.

  

	 	•	 	 For Booked Orders that are signed or that achieve go-live subsequent to EVP Field Ops leaving employment of Demandware. 

3.2.5 Channel Partner Sales: 

Generally, these are arrangements whereby a service partner is delivering a broader service offering to their customers and they use Demandware as the
eCommerce engine inside their offering. In this type of arrangement, the customer will usually contract with the Partner for all services and Demandware will contract in turn with the Partner for subscription or client services. In some
arrangements, the Partner will lead the sales effort and provide an end solution to the customer but the end customer will have a direct relationship with Demandware. Typically, once the Channel Partner is fully operational, they will sell, deploy
and support Demandware customers with minimal reliance on Demandware. Commissions for Channel Partner deals will be calculated on net revenue to Demandware (that is, adjusted for, including without limitation, all discounts, royalties and partner
referral fees applied). 

  

			
	Demandware, Inc.	  	3

			
	

	  	2012 Executive Sales Compensation Plan

  

 3.2.6 Commission Rate Accelerator/Premium ACV Rate: If the EVP Field Ops achieves one
hundred percent of his base rate quota he will be eligible for future commissions at an increased, premium commission rate that will apply to commissionable Booked Orders over one hundred percent of the EVP Field Ops’s annual quota. 

3.2.7 Payments: Subject to the other terms and conditions of this Plan, Commisions are paid quarterly in arrears, with payment made at the
end of the first calendar month after the quarter’s end. Commissions are not considered earned until the Payment Date. 
 Payment will be
made at the end of the first calendar month after calendar quarter in which Effective Date occurs (“Payment Date”). The EVP Field Ops must be employed by Demandware on both the Effective Date and on the Payment Date to be eligible for
the applicable payment. 
 For international sales, the currency exchange rate for commission payments will be the average exchange rate for
the quarter in which the booking occurred. 
  

	4	QUOTA CREDIT 

 Full Booked Order credit is
applied toward the EVP Field Ops’s fiscal year ACV Bookings Quota on the same day Booked Order criteria are met, in the same amount on which Annual Contract Value commissions are calculated. 

 

	5	INTERNAL PRICE ALLOCATION 

 For internal
purposes (commission, quota calculation, revenue accounting, etc.), the allocation of total discount to the components of an order will be determined by the CFO. In general, this allocation will be based on the relative list prices of the items and
company discount policy. 
  

	6	DEBOOKINGS 

 If an order is debooked, due
to events such as non-payment, an amendment to the original transaction that results in a reduced Annual Contract Value, or Subscription Commencement not occurring within twelve months of Booked Order date, any commissions due to or paid to the EVP
Field Ops are due back to Demandware. At the discretion of the Company, the debooked commissions may be collected by Demandware in the form of a payment made by the EVP Field Ops, or by reduction of future commission payments. In addition, quota
credit will be deducted for the debooked amount. 

  

			
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	  	2012 Executive Sales Compensation Plan

  

	7	TERMINATION OF EMPLOYMENT 

 In the event
of the EVP Field Ops’s termination of employment with the Company, voluntary or involuntary, commissions for Booked Orders occurring prior to the termination date, but not yet paid to the EVP Field Ops by Demandware, will be paid as follows:

  

	 	(i)	Annual Contract Value commission payments are payable following the Effective Date of the MSA. In order to be eligible for payments due following the Effective Date,
the EVP Field Ops must be employed by Demandware on the Effective Date and on the Payment Date. 

  

	 	(ii)	All previous advances, company credit card charges, etc. will be reconciled. The Company reserves the right to withhold any amounts due to the EVP Field Ops for base
pay, severance pay (if applicable), or any other pay to which the EVP Field Ops may have otherwise been entitled as repayment of these amounts except as prohibited by law. 

  

			
	Demandware, Inc.	  	5

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