Document:

exv10w38

EXHIBIT 10.38

MANAGEMENT SERVICES AGREEMENT

This Management Services Agreement (the “Agreement”) is made and entered into this 15th day
of December, 2001 by and between Liberty Mutual Insurance Company (“Liberty Mutual”), a
Massachusetts mutual insurance company and Consolidated Insurance Company (“CIC”), an Indiana
insurance corporation.

	I.	 	Performance of Services. Liberty Mutual agrees, to the extent requested by CIC, to perform
such services (collectively, “services”) for CIC as CIC determines to be reasonably necessary
or desirable in the conduct of its operations; provided, however, that Liberty Mutual may, in
its sole discretion, decline to provide any of the services contemplated in this Agreement if
providing the requested services would interfere with Liberty Mutual’s ability to meet its
obligations to its policyholders or would otherwise adversely affect Liberty Mutual. All
services provided under this Agreement shall comply with all applicable state laws and
regulations governing CIC, including all laws and regulations relating to review of CIC’s
books and records. As may be necessary for the performance of Liberty Mutual’s services under
this Agreement, Liberty Mutual shall have the authority to negotiate or conclude contracts on
behalf of CIC or bind CIC to any such contracts.
	 
	 	 	The listing of the following services to be performed under this Agreement is not intended
to limit the performance of other services that may be provided by Liberty Mutual to or on
behalf of CIC, as may be agreed to by the parties from time to time:

	 	A.	 	Accounting, financial, tax and auditing. Subject to the direction and control of CIC’s
Board of Directors and responsible officers, Liberty Mutual shall provide CIC with such
financial and accounting services as may be desirable, including:

	 	1.	 	Preparation and maintenance of annual and quarterly financial statements and
other reports providing information required by the state of domicile and other states
in which CIC is transacting business, the maintenance of necessary and proper records
and books of account with respect to the business of CIC, and the maintenance and
compilation of all data required for the preparation of tax returns.
	 
	 	2.	 	Assistance to CIC in connection with the examination or audit of the books,
records, affairs and activities of CIC by governmental, insurance or taxing authorities
having regulatory or taxing authority with respect to the operations of CIC, or by any
firm of certified public accountants appointed by CIC to audit its books, records and
accounts.
	 
	 	3.	 	Assistance to CIC with treasury and accounts payable functions as may be
determined between the parties. CIC shall certify to Liberty Mutual the names and
specimen signatures of all officers or employees of CIC who are authorized to sign
instructions on its behalf. Liberty Mutual shall have the right to require that all
instructions made in connection with this Agreement meet its satisfaction as to
content, form and authenticity.

	 	 	Nothing in this Agreement shall be construed to alter the fact that CIC’s books, records and
accounts are owned by CIC; and CIC shall have the right to inspect, or authorize others to
inspect, its books, records and accounts.

 

 

	 	B.	 	Purchasing, payroll and employee benefits. Subject to the direction and control of
CIC’s Board of Directors and responsible officers, Liberty Mutual shall provide CIC with
such services involving purchasing (including access to group purchasing contracts and fleet
management services), payroll processing, and employee relations and/or benefits as may be
desirable.
	 
	 	C.	 	Information Technology and Support. Subject to the direction and control of CIC’s
Board of Directors and responsible officers, Liberty Mutual shall provide the technology
infrastructure, information technology systems, software, data center management,
network management services, monitoring, management/oversight, and support services to CIC
and shall provide trouble-shooting functions on behalf of CIC.
	 
	 	D.	 	Policy Administration and Production. Subject to the direction and control of CIC’s
Board of Directors and responsible officers, Liberty Mutual may perform all policy
production, print and mail activities on CIC’s behalf for all the states in which CIC
currently operates and in which it may operate in the future.
	 
	 	E.	 	Real Estate Management. Subject to the direction and control of CIC’s Board of
Directors and responsible officers, Liberty Mutual may handle all matters and issues
relating to CIC’s real estate purchases, sales, leases and lease-backs.
	 
	 	F.	 	Legal. Subject to the direction and control of CIC’s Board of Directors and
responsible officers, Liberty Mutual may provide legal services, including litigation
management services, to or on behalf of CIC.
	 
	 	G.	 	General Administration. Providing all personnel, equipment, data processing programs,
materials and supplies necessary or desirable for the performance of the services
contemplated in this Agreement.
	 
	 	H.	 	Miscellaneous. Subject to the direction and control of CIC’s Board of Directors and
responsible officers, Liberty Mutual may perform such other services on behalf of CIC as
it may desire, and as may be mutually agreed to between Liberty Mutual and CIC.

	II.	 	Charges. CIC shall reimburse Liberty Mutual for the reasonable cost of performing any of the
services provided pursuant to this Agreement. Charges for such services shall include direct
expenses and directly allocable expenses allocated to CIC by Liberty Mutual in conformity
with customary insurance accounting practices consistently applied. The method of expense
allocations under this Agreement shall be consistent with the principles stated in the
Statement of Statutory Accounting Principles No. 70, “Allocation of Expenses.”
	 
	III.	 	Accounts and Disbursements. Amounts owing between the parties shall be settled between the
parties on a monthly basis, unless otherwise agreed to between the parties, provided,
however, that the parties shall settle all amounts owing on at least a calendar quarterly
basis.
	 
	IV.	 	Confidentiality. Liberty Mutual and CIC are prohibited from disclosing or communicating to
any other person, not a party to this Agreement, any confidential or proprietary information
or trade secrets relating to the parties’ respective business or relating to any affiliate or
agency of any party to this Agreement, including business methods and techniques, research
data, marketing and sales information, customer lists, know-how and any other information
concerning the business operations of any party of this Agreement, or any such party’s
affiliates and subsidiaries, unless the disclosure of communication of such information has
been consented to in writing by the party whose confidential and propriety

 

 

	 	 	information or trade secrets is to be released. Confidential and proprietary information shall
not include (a) information generally known to the public, (b) information known to Liberty
Mutual or CIC to be non-confidential from other, third party, sources prior to the execution of
this Amendment, and (c) information required to be disclosed by law or a state or federal
governmental agency having authority over the business of Liberty Mutual or CIC, but only for
the limited purpose of such disclosure.
	 
	V.	 	Standards for Performance of Delegated Administrative and Management Functions.

	 	A.	 	At all times during the term of the Agreement, Liberty Mutual shall perform all
delegated administrative and management functions at a level that is at least equal to its
standards for performing such functions on behalf of its own insurance operations. In
addition, all delegated administrative and management functions shall be performed in
accordance with, and subject to, at all times, the relevant and applicable state (or
federal) insurance laws and regulations to which CIC’s insurance operations are, or may be,
subject.
	 
	 	B.	 	In the event that Liberty Mutual receives a notice from any governmental agency, board,
bureau, commission or public authority of any type, of any alleged violation of any state
or federal insurance law, such notice shall immediately be forwarded to CIC. Liberty
Mutual shall cooperate in responding to any such governmental notice as such notice relates
to its rendering of services under the Agreement.

	VI.	 	Term and Termination.

	 	A.	 	Term. This Agreement shall be effective as of the 15th day of December, 2001
and shall continue in full force and effect until terminated in accordance with
subsection B, below. In the event that this Agreement is required to be approved by
any state Department of Insurance, any request for such approval shall seek an
effective date that mirrors the date expressed above.
	 
	 	B.	 	Termination.

	 	1.	 	Termination without Cause. This Agreement may be terminated, in whole or in
relevant part, as appropriate, by CIC or Liberty Mutual, without cause, upon ninety
(90) days prior written notice. The terminating party shall provide the applicable
state Department(s) of Insurance with written notification of any whole or partial
termination of this Agreement, as may be appropriate, in accordance with state law
requirements.
	 
	 	2.	 	Termination with Cause. This Agreement may be terminated immediately, in
relevant parts or in its entirety, as appropriate, for the following reasons:

	 	(a)	 	Material failure by Liberty Mutual to perform the services delegated in
accordance with the standards set forth in this Agreement; provided, however, that
upon notification by CIC that the services so delegated are not being performed in
an appropriate or satisfactory manner, Liberty Mutual shall have thirty (30) days
in which to cure the deficiency. In the event the deficiency is not cured to the
satisfaction of CIC, CIC may immediately terminate this Agreement.
	 
	 	(b)	 	nonpayment of costs by a delegating party to the party performing the
services so delegated.
	 
	 	(c)	 	The suspension, revocation or other restriction on the insurance
license of either CIC or Liberty Mutual.
	 
	 	(d)	 	The insolvency, voluntary or involuntary bankruptcy, reorganization or
liquidation of either CIC or Liberty Mutual.

 

 

	 	(e)	 	In the event of (i) the acquisition of CIC by a third party from Liberty
Mutual; or (ii) any other change in control which causes Liberty Mutual to no
longer maintain a majority on the Board of Directors of CIC, then this Agreement
shall terminate with respect to CIC as of the effective date of the change of
control.

	 	C.	 	Effect of Termination. In the event that this Agreement is terminated, with, or
without, cause, in whole or in part, as appropriate, the relevant services shall continue
to be provided by Liberty Mutual until alternate arrangements reasonably can be made by
CIC (the “Transition Services”); provided, however, that the Transition Services shall
not be required to be provided for a period of time extending beyond ninety (90) days
from the effective date of termination, unless otherwise agreed to by the parties. In the
event that this Agreement is terminated, in whole or in part, as appropriate, for any
reason other than those relating to change of control as described in Section VI.B.2(e),
above, all such Transition Services shall continue to be compensated for on a cost basis.
In the event that this Agreement is terminated for reasons specified in Section
VI.B.2(e), above, all such Transition Services shall be compensated for at the
then-prevailing market rate for the provision of such services.

	VII.	 	Indemnification.

	 	A.	 	Liberty Mutual Indemnification of CIC. Liberty Mutual shall indemnify, defend and hold
harmless CIC from and against any expenses, damages, liability, actions, costs or other
claims, including but not limited to reasonable attorney’s fees and associated costs,
incurred by CIC either (i) as a result of the failure of Liberty Mutual or any
subcontractor appointed by Liberty Mutual to comply with any law or administrative
regulation, only if such failure is the result of willful neglect or gross negligence, or
(ii) as a result of, or in connection with, Liberty Mutual’s breach of any duty or
obligation hereunder or the breach of any duty or obligation of any subcontractor appointed
by Liberty Mutual if such breach is the result of willful neglect or gross negligence. CIC
may set off against any amount due Liberty Mutual any amount due to CIC, pursuant to this
or any other agreement to which the parties to this indemnification are also parties.
	 
	 	B.	 	CIC’s Indemnification of Liberty Mutual. CIC shall indemnify Liberty Mutual and hold
Liberty Mutual harmless from all actions, liabilities, costs and expenses arising out of or
in any way related to Liberty Mutual’s services under this Agreement, unless directly
related to Liberty Mutual’s willful neglect or gross negligence.

	VIII.	 	No Waiver. The parties hereto agree that no indulgence or acceptance of any delinquent or
partial payment or ratification after the fact of any violation or breach of any provision of
this Agreement by any party hereto shall be construed as a waiver of any party’s rights
hereunder.
	 
	IX.	 	Notices. Any notice required to be given pursuant to any provision of this Agreement shall be
in writing and shall be sent to the parties at their respective last known address by first
class mail, postage prepaid, by overnight delivery service, or by confirmed facsimile
transmission.
	 
	X.	 	Severability. If any provision of this Agreement is held invalid or unenforceable, such
invalidity or unenforceability shall not affect any other provision, and the Agreement shall
be construed and enforced as if that provision had not been included.

 

 

	XI.	 	Amendment. This Agreement may only be amended upon the written agreement of both parties
hereto.
	 
	XII.	 	Counterparts. This Agreement may be executed in multiple counterparts, each of which shall be
considered an original, but all of which together, shall be considered one and the same.
	 
	XII.	 	Governing Law. This Agreement shall be governed by and construed in accordance with the laws
of the Commonwealth of Massachusetts (without application of the conflict of laws principles
thereof).

IN WITNESS WHEREOF, the parties hereto have duly executed and delivered this Agreement under seal
as of the day and year first above written.

	 	 	 	 	 	 	 	 	 	 	 

	Liberty Mutual Insurance Company	 	 	 	Consolidated Insurance Company	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	/s/ J. Paul Condrin, III	 	 	 	/s/ James F. Dore	 	 
	 	 	 	 	 	 	 
	By:

	 	J. Paul Condrin, III
	 	 	 	By:
	 	James F. Dore	 	 
	Its:

	 	CFO
	 	 	 	Its:
	 	CFO and SVP	 	 

 

 

AMENDMENT NO. 1

(the “Amendment”)

TO

MANAGEMENT SERVICES AGREEMENT

(the “Agreement”)

by and between

LIBERTY MUTUAL INSURANCE COMPANY (“Manager”) and CONSOLIDATED INSURANCE COMPANY (“Company”);
(hereinafter together called the “Parties”).

WHEREAS, the Parties entered into the Agreement for Manager to provide various services effective
December 15, 2001.

WHEREAS, the Patties deem it necessary to amend certain provisions of the Agreement with respect to
settlement of amounts due between them.

NOW THEREFORE, the Parties hereto agree to amend the Agreement, as follows: Section III of
the Agreement is amended and restated as follows:

III. Accounts and Disbursements. Amounts owing between the parties shall be
settled between the parties on a quarterly basis and payments of amounts
owing shall be made within 45 days after the end of the calendar quarter.

IN WITNESS WHEREOF, the Parties hereto have caused this Amendment No. 1 to the Agreement, effective
as of the 31st day of December, 2007 to be executed by their respective duly authorized officers.

	 	 	 	 	 	 	 	 	 	 	 

	Liberty Mutual Insurance Company	 	 	 	Consolidated Insurance Company	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	/s/ John D. Doyle	 	 	 	/s/ James F. Dore	 	 
	 	 	 	 	 	 	 
	By:

	 	John D. Doyle
	 	 	 	By:
	 	James F. Dore	 	 
	Its:

	 	Vice President and Comptroller
	 	 	 	Its:
	 	Chief Financial Officer	 	 

 

 

Consolidated Insurance Company

350 E. 96th Street

Indianapolis, IN 46240

October 13, 2005

RE: Letter Agreement Regarding Reinsurance Services

This letter will confirm that, effective as of December 15, 2001, Liberty Mutual Insurance
Company’s performance of the following services for and on behalf of Consolidated Insurance
Company is encompassed by the terms of the Management Services Agreement dated as of December
15, 2001 between the parties:

          Reinsurance services: including, but not limited to (i) agreement to reinsurance policy and/or
contract wordings and endorsements to existing policies; (ii) processing of reinsurance policy
cancellations, nonrenewals and endorsements and other amendatory addenda; (iii) collection of
premiums due under reinsurance policies or contracts, audits and remittances; (iv) negotiation and
purchase of reinsurance coverage; (v) administration of letters of credit and other arrangements
for the provision of security; and (vi) administration of reinsurance contracts.

	 	 	 	 	 	 	 

	/s/ James R. Pugh

	 	 	 	/s/ James F. Dore	 	 
	 

James R. Pugh, Asst. Secretary

	 	 	 	 

James F. Dore, Chief Financial Officer
	 	 
	 
	Liberty Mutual Insurance Company

	 	 	 	Consolidated Insurance Companyexv10w39

EXHIBIT 10.39

MANAGEMENT SERVICES AGREEMENT

This Management Services Agreement (the “Agreement”) is made and entered into this 15th day
of December, 2001 by and between Liberty Mutual Insurance Company (“Liberty Mutual”), a
Massachusetts mutual insurance company and Excelsior Insurance Company (“EIC”), a New Hampshire
insurance corporation.

	I.	 	Performance of Services. Liberty Mutual agrees, to the extent requested by EIC, to perform
such services (collectively, “services”) for EIC as EIC determines to be reasonably necessary
or desirable in the conduct of its operations; provided, however, that Liberty Mutual may, in
its sole discretion, decline to provide any of the services contemplated in this Agreement if
providing the requested services would interfere with Liberty Mutual’s ability to meet its
obligations to its policyholders or would otherwise adversely affect Liberty Mutual. All
services provided under this Agreement shall comply with all applicable state laws and
regulations governing EIC, including all laws and regulations relating to review of EIC’s
books and records. As may be necessary for the performance of Liberty Mutual’s services under
this Agreement, Liberty Mutual shall have the authority to negotiate or conclude contracts on
behalf of EIC or bind EIC to any such contracts.
	 
	 	 	The listing of the following services to be performed under this Agreement is not intended
to limit the performance of other services that may be provided by Liberty Mutual to or on
behalf of EIC, as may be agreed to by the parties from time to time:

	 	A.	 	Accounting, financial, tax and auditing. Subject to the direction and control of EIC’s
Board of Directors and responsible officers, Liberty Mutual shall provide EIC with such
financial and accounting services as may be desirable, including:

	 	1.	 	Preparation and maintenance of annual and quarterly financial statements and
other reports providing information required by the state of domicile and other states
in which EIC is transacting business, the maintenance of necessary and proper records
and books of account with respect to the business of EIC, and the maintenance and
compilation of all data required for the preparation of tax returns.
	 
	 	2.	 	Assistance to EIC in connection with the examination or audit of the books,
records, affairs and activities of EIC by governmental, insurance or taxing authorities
having regulatory or taxing authority with respect to the operations of EIC, or by any
firm of certified public accountants appointed by EIC to audit its books, records and
accounts.
	 
	 	3.	 	Assistance to EIC with treasury and accounts payable functions as may be
determined between the parties. EIC shall certify to Liberty Mutual the names and
specimen signatures of all officers or employees of EIC who are authorized to sign
instructions on its behalf. Liberty Mutual shall have the right to require that all
instructions made in connection with this Agreement meet its satisfaction as to
content, form and authenticity.

Nothing in this Agreement shall be construed to alter the fact that EIC’s books, records and
accounts are owned by EIC; and EIC shall have the right to inspect, or authorize others to
inspect, its books, records and accounts.

 

 

	 	B.	 	Purchasing, payroll and employee benefits. Subject to the direction and control of
EIC’s Board of Directors and responsible officers, Liberty Mutual shall provide EIC with
such services involving purchasing (including access to group purchasing contracts and fleet
management services), payroll processing, and employee relations and/or benefits as may be
desirable.
	 
	 	C.	 	Information Technology and Support. Subject to the direction and control of EIC’s
Board of Directors and responsible officers, Liberty Mutual shall provide the technology
infrastructure, information technology systems, software, data center management,
network management services, monitoring, management/oversight, and support services to EIC
and shall provide trouble-shooting functions on behalf of EIC.
	 
	 	D.	 	Policy Administration and Production. Subject to the direction and control of EIC’s
Board of Directors and responsible officers, Liberty Mutual may perform all policy
production, print and mail activities on EIC’s behalf for all the states in which EIC
currently operates and in which it may operate in the future.
	 
	 	E.	 	Real Estate Management. Subject to the direction and control of EIC’s Board of
Directors and responsible officers, Liberty Mutual may handle all matters and issues
relating to EIC’s real estate purchases, sales, leases and lease-backs.
	 
	 	F.	 	Legal. Subject to the direction and control of EIC’s Board of Directors and
responsible officers, Liberty Mutual may provide legal services, including litigation
management services, to or on behalf of EIC.
	 
	 	G.	 	General Administration. Providing all personnel, equipment, data processing programs,
materials and supplies necessary or desirable for the performance of the services
contemplated in this Agreement.
	 
	 	H.	 	Miscellaneous. Subject to the direction and control of EIC’s Board of Directors and
responsible officers, Liberty Mutual may perform such other services on behalf of EIC as
it may desire, and as may be mutually agreed to between Liberty Mutual and EIC.

	II.	 	Charges. EIC shall reimburse Liberty Mutual for the reasonable cost of performing any of the
services provided pursuant to this Agreement. Charges for such services shall include direct
expenses and directly allocable expenses allocated to EIC by Liberty Mutual in conformity
with customary insurance accounting practices consistently applied. The method of expense
allocations under this Agreement shall be consistent with the principles stated in the
Statement of Statutory Accounting Principles No. 70, “Allocation of Expenses.”
	III.	 	Accounts and Disbursements. Amounts owing between the parties shall be settled between the
parties on a monthly basis, unless otherwise agreed to between the parties, provided,
however, that the parties shall settle all amounts owing on at least a calendar quarterly
basis.

	IV.	 	Confidentiality. Liberty Mutual and EIC are prohibited from disclosing or communicating to
any other person, not a party to this Agreement, any confidential or proprietary information
or trade secrets relating to the parties’ respective business or relating to any affiliate or
agency of any party to this Agreement, including business methods and techniques, research
data, marketing and sales information, customer lists, know-how and any other information
concerning the business operations of any party of this Agreement, or any such party’s
affiliates and subsidiaries, unless the disclosure of communication of such information has
been consented to in writing by the party whose confidential and propriety

 

 

	 	 	information or trade secrets is to be released. Confidential and proprietary information shall
not include (a) information generally known to the public, (b) information known to Liberty
Mutual or EIC to be non-confidential from other, third party, sources prior to the execution
of this Amendment, and (c) information required to be disclosed by law or a state or federal
governmental agency having authority over the business of Liberty Mutual or EIC, but only for
the limited purpose of such disclosure.
	 
	V.	 	Standards for Performance of Delegated Administrative and Management Functions.

	 	A.	 	At all times during the term of the Agreement, Liberty Mutual shall perform all
delegated administrative and management functions at a level that is at least equal to its
standards for performing such functions on behalf of its own insurance operations. In
addition, all delegated administrative and management functions shall be performed in
accordance with, and subject to, at all times, the relevant and applicable state (or
federal) insurance laws and regulations to which EIC’s insurance operations are, or may be,
subject.
	 
	 	B.	 	In the event that Liberty Mutual receives a notice from any governmental agency, board,
bureau, commission or public authority of any type, of any alleged violation of any state
or federal insurance law, such notice shall immediately be forwarded to EIC. Liberty
Mutual shall cooperate in responding to any such governmental notice as such notice relates
to its rendering of services under the Agreement.

	VI.	 	Term and Termination.

	 	A.	 	Term. This Agreement shall be effective as of the 15th day of December, 2001 and shall
continue in full force and effect until terminated in accordance with subsection B, below.
In the event that this Agreement is required to be approved by any state Department of
Insurance, any request for such approval shall seek an effective date that mirrors the date
expressed above.
	 
	 	B.	 	Termination.

	 	1.	 	Termination without Cause. This Agreement may be terminated, in whole or in
relevant part, as appropriate, by EIC or Liberty Mutual, without cause, upon ninety
(90) days prior written notice. The terminating party shall provide the applicable
state Department(s) of Insurance with written notification of any whole or partial
termination of this Agreement, as may be appropriate, in accordance with state law
requirements.
	 
	 	2.	 	Termination with Cause. This Agreement may be terminated immediately, in
relevant parts or in its entirety, as appropriate, for the following reasons:

	 	(a)	 	Material failure by Liberty Mutual to perform the services delegated in
accordance with the standards set forth in this Agreement; provided, however, that
upon notification by EIC that the services so delegated are not being performed in
an appropriate or satisfactory manner, Liberty Mutual shall have thirty (30) days
in which to cure the deficiency. In the event the deficiency is not cured to the
satisfaction of EIC, EIC may immediately terminate this Agreement.
	 
	 	(b)	 	nonpayment of costs by a delegating party to the party performing the
services so delegated.
	 
	 	(c)	 	The suspension, revocation or other restriction on the insurance
license of either EIC or Liberty Mutual.
	 
	 	(d)	 	The insolvency, voluntary or involuntary bankruptcy, reorganization or
liquidation of either EIC or Liberty Mutual.

 

 

	 	(e)	 	In the event of (i) the acquisition of EIC by a third party from Liberty
Mutual; or (ii) any other change in control which causes Liberty Mutual to no
longer maintain a majority on the Board of Directors of EIC, then this Agreement
shall terminate with respect to EIC as of the effective date of the change of
control.

	 	C.	 	Effect of Termination. In the event that this Agreement is terminated, with, or
without, cause, in whole or in part, as appropriate, the relevant services shall continue
to be provided by Liberty Mutual until alternate arrangements reasonably can be made by
EIC (the “Transition Services”); provided, however, that the Transition Services shall not
be required to be provided for a period of time extending beyond ninety (90) days from the
effective date of termination, unless otherwise agreed to by the parties. In the event
that this Agreement is terminated, in whole or in part, as appropriate, for any reason
other than those relating to change of control as described in Section VI.B.2(e), above,
all such Transition Services shall continue to be compensated for on a cost basis. In the
event that this Agreement is terminated for reasons specified in Section VI.B.2(e), above,
all such Transition Services shall be compensated for at the then-prevailing market rate
for the provision of such services.

	VII.	 	Indemnification.

	 	A.	 	Liberty Mutual Indemnification of EIC. Liberty Mutual shall indemnify, defend and hold
harmless EIC from and against any expenses, damages, liability, actions, costs or other
claims, including but not limited to reasonable attorney’s fees and associated costs,
incurred by EIC either (i) as a result of the failure of Liberty Mutual or any
subcontractor appointed by Liberty Mutual to comply with any law or administrative
regulation, only if such failure is the result of willful neglect or gross negligence, or
(ii) as a result of, or in connection with, Liberty Mutual’s breach of any duty or
obligation hereunder or the breach of any duty or obligation of any subcontractor appointed
by Liberty Mutual if such breach is the result of willful neglect or gross negligence. EIC
may set off against any amount due Liberty Mutual any amount due to EIC, pursuant to this
or any other agreement to which the parties to this indemnification are also parties.
	 
	 	B.	 	EIC’s Indemnification of Liberty Mutual. EIC shall indemnify Liberty Mutual and hold
Liberty Mutual harmless from all actions, liabilities, costs and expenses arising out of or
in any way related to Liberty Mutual’s services under this Agreement, unless directly
related to Liberty Mutual’s willful neglect or gross negligence.

	VIII.	 	No Waiver. The parties hereto agree that no indulgence or acceptance of any delinquent or
partial payment or ratification after the fact of any violation or breach of any provision of
this Agreement by any party hereto shall be construed as a waiver of any party’s rights
hereunder.
	 
	IX.	 	Notices. Any notice required to be given pursuant to any provision of this Agreement shall be
in writing and shall be sent to the parties at their respective last known address by first
class mail, postage prepaid, by overnight delivery service, or by confirmed facsimile
transmission.
	 
	X.	 	Severability. If any provision of this Agreement is held invalid or unenforceable, such
invalidity or unenforceability shall not affect any other provision, and the Agreement shall
be construed and enforced as if that provision had not been included.

 

 

	XI. 	 	Amendment. This Agreement may only be amended upon the written agreement of both parties
hereto.
	 
	XII.	 	Counterparts. This Agreement may be executed in multiple counterparts, each of which shall
be considered an original, but all of which together, shall be considered one and the same.

	XIII. 	 	Governing Law. This Agreement shall be governed by and construed in accordance with the laws
of the Commonwealth of Massachusetts (without application of the conflict of laws principles
thereof).

IN WITNESS WHEREOF, the parties hereto have duly executed and delivered this Agreement under seal
as of the day and year first above written.

	 	 	 	 	 	 	 	 	 	 	 

	Liberty Mutual Insurance Company	 	 	 	Excelsior Insurance Company	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	/s/ J. Paul Condrin, III	 	 	 	/s/ James F. Dore	 	 
	 	 	 	 	 	 	 
	By:

	 	J. Paul Condrin, III
	 	 	 	By:
	 	James F. Dore	 	 
	Its:

	 	CFO
	 	 	 	Its:
	 	CFO and SVP	 	 

 

 

AMENDMENT NO. 1

(the “Amendment”)

TO

MANAGEMENT SERVICES AGREEMENT

(the “Agreement”)

by and between

LIBERTY MUTUAL INSURANCE COMPANY (“Manager”) and EXCELSIOR INSURANCE COMPANY (“Company”);
(hereinafter together called the “Parties”).

WHEREAS, the Parties entered into the Agreement for Manager to provide various services effective
December 15, 2001.

WHEREAS, the Parties deem it necessary to amend certain provisions of the Agreement with respect to
settlement of amounts due between them.

NOW, THEREFORE, the Parties hereto agree to amend the Agreement, as follows: Section III of
the Agreement is amended and restated as follows:

III. Accounts and Disbursements. Amounts owing between the parties shall be
settled between the parties on a quarterly basis and payments of amounts
owing shall be made within 45 days after the end of the calendar quarter.

IN WITNESS WHEREOF, the Parties hereto have caused this Amendment No. 1 to the Agreement, effective
as of the 31st day of December, 2007 to be executed by their respective duly authorized officers.

	 	 	 	 	 	 	 	 	 	 	 

	Liberty Mutual Insurance Company	 	 	 	Excelsior Insurance Company	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	/s/ John D. Doyle	 	 	 	/s/ James F. Dore	 	 
	 	 	 	 	 	 	 
	By:

	 	John D. Doyle
	 	 	 	By:
	 	James F. Dore	 	 
	Its:

	 	Vice President and Comptroller
	 	 	 	Its:
	 	Chief Financial Officer	 	 

 

 

Excelsior Insurance Company

62 Maple Avenue

Keene, NH 03431

October 13, 2005

RE: Letter Agreement Regarding Reinsurance Services

This letter will confirm that, effective as of December 15, 2001, Liberty Mutual Insurance
Company’s performance of the following services for and on behalf of Excelsior Insurance Company is
encompassed by the terms of the Management Services Agreement dated as of December 15, 2001 between
the parties:

          Reinsurance services: including, but not limited to (i) agreement to reinsurance policy and/or
contract wordings and endorsements to existing policies; (ii) processing of reinsurance policy
cancellations, nonrenewals and endorsements and other amendatory addenda; (iii) collection of
premiums due under reinsurance policies or contracts, audits and remittances; (iv) negotiation and
purchase of reinsurance coverage; (v) administration of letters of credit and other arrangements
for the provision of security; and (vi) administration of reinsurance contracts.

	 	 	 	 	 	 	 

	/s/ James R. Pugh

	 	 	 	/s/ James F. Dore
	 	 
	 

	 	 	 	 

	 	 
	James R. Pugh, Asst. Secretary

	 	 	 	James F. Dore, Chief Financial Officer	 	 
	 
	 	 	 	 	 	 
	Liberty Mutual Insurance Company

	 	 	 	Excelsior Insurance Company

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