Document:

EX-10.11

 Exhibit 10.11 
 Note: Certain portions have been omitted from this Agreement in accordance with a request for confidential treatment submitted to the Securities and Exchange Commission. Omitted information has been
replaced with an asterisk. Omitted information has been filed separately with the Securities and Exchange Commission. 

GENERAL TERMS AGREEMENT 
 BETWEEN 
 ROLLS-ROYCE Plc 

ROLLS-ROYCE TOTALCARE SERVICES LIMITED 
 AND 
 AEROVÍAS DEL CONTINENTE AMERICANO S.A. AVIANCA

 TRENT 700 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 1 of 36

 TABLE OF CONTENTS 
 Recitals 
 SECTION 1 – GENERAL TERMS 

 

			
	 Clauses
	  	
		
	 1       Definitions
	  	
	 2       Scope of Agreement
	  	
	 3       Purchase Orders
	  	
	 4       Delivery
	  	
	 5       Prices
	  	
	 6       Payment
	  	
	 7       Taxes and Other Charges
	  	
	 8       Delay
	  	
	 9       Events of Default and Termination
	  	
	 10     Non Disclosure F
	  	
	 11     Intellectual Property Rights
	  	
	 12     Grant of Warranties and Limitation of Liability
	  	
	 13     Occupier’s Liability
	  	
	 14     General Terms
	  	
	 15     Export/Import Shipment and Government Authorisation
	  	
	 16     Conflict
	  	

 SECTION 2 – EXHIBITS 

 

			
	Exhibits	  	
		
	 A      AIRCRAFT DELIVERY SCHEDULE
	  	
	 B      OPERATING ASSUMPTIONS
	  	
	 C      [*]
	  	
	 D      [*]
	  	
	 E-1   [*]
	  	
	 E-2   SPARE PARTS TERMS
	  	
	 F       [*]
	  	
	 G      TOTAL CARE
	  	

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 2 of 36

 THIS AGREEMENT is made this 15 day of June, 2007 BETWEEN: 

 

	(1)	Rolls-Royce plc whose registered office is at 65 Buckingham Gate, London SW1E 6AT; 

 

	  	and 

  

	  	Rolls-Royce TotalCare Services Limited whose registered office is at Moor Lane, Derby DE24 8BJ; 

 

	  	(each hereinafter called Rolls-Royce); and 

  

	(2)	Aerovías del Continente Americano S.A. Avianca whose registered office or principal place of business is at Centro Administrativo, Avenida El Dorado,
No. 92-30, Bogotá, Colombia 

  

	  	(hereinafter called Avianca). 

 Avianca and
Rolls-Royce may hereinafter be referred to as a “Party” or collectively as the “Parties”. 
 WHEREAS: 

Avianca has entered into an Agreement with Airframer for the purchase of new Rolls-Royce Engine powered Aircraft. 

Avianca and Rolls-Royce desire to enter into this Agreement for the sale and support by Rolls-Royce, and the purchase by Avianca from Rolls-Royce, of
Products and Services; 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 3 of 36

 NOW THEREFORE IT IS AGREED AS FOLLOWS: 
 SECTION 1 GENERAL TERMS 
 CLAUSE 1 DEFINITIONS 

The following words and phrases, when used in this Agreement (including in the recitals), shall have the meaning and definition set forth. All other words
and phrases as defined in the Engine Manuals shall also apply. Should the definitions used in this Agreement differ from the definitions contained in the Engine Manuals, the definitions used in this Agreement shall take precedence for the purpose of
this Agreement. 
 [*] 

“Agreement” means the General Terms together with all Exhibits. 
 “Aircraft” means the A330-200 type Aircraft, as described in Exhibit A, together with any option/purchase right aircraft, powered by Engines which are being purchased from Airframer by
Avianca, or its permitted assigns. 
 “Airframer” means Airbus SAS. 
 “Aircraft Manual” means an Aircraft manual as defined by the Airframer. 

“Airworthiness Authority” means the FAA, EASA, or UAEAC or other agreed applicable authority (provided that the directives of the UAEAC
are consistent with those of other ICAO members), as applicable, and 
 “Airworthiness Authorities” shall be construed
accordingly.  
 [*] 

“Anniversary Date(s)” means, in respect of Guarantees, any or all of the anniversary dates from the date of delivery of the first
Aircraft to Avianca through to the end of the Term of Guarantee. 
 “Assumptions” means the assumed conditions of operation of
the Engines and Aircraft as detailed in Exhibits A (Aircraft Delivery Schedule), B (Operating Assumptions), and E (Fleet Purchasing Support). 

“AOG” means aircraft on ground as defined in the World Airlines Technical Operations Glossary (WATOG). 

“ATA Specifications” means the then current revisions of ATA specifications Numbers 100, 101, 102, 103, 200, 300, 400 and 2000 or their
equivalent. 
 “Commercial Price List(s)” means Rolls-Royce’s published or applicable price catalogues of Parts, Tooling,
Services and other products and services as may apply from time to time. 
 [*] 
 “Dressed Engine” means a “Dressed Trent 772B Engine” as defined in section A.2.1.3 of the Specification. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 4 of 36

 “Documentation” means all airworthiness documentation for Products as required by the
applicable Airworthiness Authority including, but not limited to, Log Books, the EASA Form 1/FAA Form 8130-3 serviceable tag, certificate of compliance, and tags for such Products indicating Time since New (TSN), Cycles Since New (CSN), calendar
time, including Aircraft effectivity, as applicable. 
 “EASA” means the European Aviation Safety Agency and any successor
agency thereto. 
 “EMP” means the Engine Management Program proposed by Rolls-Royce and agreed by Avianca [*] 

“Engine(s)” means the Rolls-Royce Trent 772B Installation Pack, as described in the Specification, acquired by Avianca or its lessors,
in support of the Aircraft and delivered either to Avianca on Aircraft or as spare Engines pursuant to Exhibit E hereto. 
 “Entry Into
Service” or “EIS” shall mean the date of delivery of the first Aircraft to Avianca. 
 [*] 

“Exhibit(s)” means those exhibits from time to time comprising Section 2 of this Agreement. 

“FAA” means the United States Federal Aviation Administration, and any successor agency. 

[*] 
 “Fleet” means the
fleet of Rolls-Royce Trent 700 engines in operation from time to time. 
 “Flight Cycle” means the operation of an Engine from
the time an Aircraft leaves the ground until it touches the ground at the end of a flight. For the purposes of this Agreement, an aborted take-off, or a touch and go landing shall also be considered as a Flight Cycle. 

“Flight Hour” means each airborne hour (or part thereof) in operation of each Engine computed from the time an Aircraft leaves the
ground until it touches the ground at the end of a flight. 
 “Guarantees” means the fleet guarantees set out in Exhibit F.

 “General Terms” means those terms and conditions set out in Section 1 of this Agreement. 

[*] 
 “Information”
means (a) all software and electronic communications disclosed by one Party to another, and (b) all other information including, but not limited to, information contained in Engine and Aircraft Manuals, all oral, written information,
know how, data, reports, drawings and specifications that are marked or otherwise clearly identified as proprietary or confidential except that all software and electronic communications shall be considered as such. 

[*] 
 “Line
Maintenance” means any work required to be carried out on an Engine in accordance with the aircraft manuals, which may be accomplished either on-wing or off-wing but without necessitating the return of such Engine to an Overhaul Base. Line
Maintenance includes, without limitation, troubleshooting, inspection, servicing or diagnostic testing of the Engine and the removal of unserviceable Parts requiring repair or replacement and the refitting of serviceable Parts. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 5 of 36

 “Line Replaceable Part” or “LRP” means all Parts (excluding LRUs), which
are replaceable during Line Maintenance, with the following exceptions: 
 all LLPs which are line replaceable; or 

all industry standard “common-consumable” external parts without Rolls-Royce part number (e.g. nuts, bolts, o-rings, gaskets,
etc.). 
 “Line Replaceable Unit” or “LRU” means those Parts listed in Schedule 3 to Exhibit C. 

“Life Limited Parts” or “LLP” means any Part listed in Schedule 2 of Exhibit C. 

“Logistics Provider” means the logistics provider elected by Rolls-Royce to collect and re-deliver LRU/LRPs on behalf of Rolls-Royce
from Designated Location(s). 
 “Main Base” shall mean Operator’s main base at Bogotá, Colombia. 

“Max Spare” means “Maximum Trent 772B Spare Engine” as defined in section A.2.2 of the Specification. 

“Engine Manuals” means the Engine series manuals as defined by Rolls-Royce. 
 [*] 
 “Overhaul Base” means a Repair station as may be specified by
Rolls-Royce to Avianca from time to time and which is certified by the Airworthiness Authorities for the Repair of Engines and Parts. 

“Part” means any new Engine or Nacelle part manufactured or supplied by Rolls-Royce or a source approved by Rolls-Royce. 

[*] 
 “Pool Engine”
shall mean a spare Engine provided as a Rolls-Royce Owned Product for the support of Avianca’s Aircraft. 
 “Products”
means Engines, Parts and Tooling therefor. 
 "Resultant Damage” means the damage suffered by a part [*]. 

“Repair” means the refurbishment at an Overhaul Base or Vendor (including the provision of Parts) necessary to return Engines or Parts
to a serviceable condition in accordance with the applicable Engine Manuals and the EMP. 
 “Repair Vendor” means, with respect
to a particular Product, either Rolls-Royce or a third party designated by Rolls-Royce as the repair vendor for such Product. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 6 of 36

 “Security Interest” means any mortgage, charge, assignment, pledge, lien or any other
agreement or arrangement that has the effect of giving another person security. 
 “Services” means the services to be provided
pursuant to Exhibit D (Customer Services) hereto, or under any other provision hereunder. 
 “Specification” means the
Rolls-Royce specification for Engines as set out in Exhibit E-1 Schedule 1. 
 [*] 

“Tooling” means tools, jigs, fixtures, transportation equipment and other products which are provided by or sold by Rolls-Royce for the
installation, maintenance and/or storage of an Engine and not for installation in the Engine. 
 “UAEAC” means Unidad
Administrativa Especial Aeronautica Civil 
 “Ultimate Flight Cycles” means the maximum permitted Flight Cycles imposed by
Rolls-Royce or the Airworthiness Authorities. 
 “Used Part(s)” means parts purchased by Avianca directly from Rolls-Royce
which are used and serviceable. 
 “Vendor” means a Rolls-Royce approved manufacturer of Parts, as identified in the Engine
Manuals or as may be notified by Rolls-Royce from time to time, from whom Avianca may purchase Parts direct. 
 “Warranties”
shall mean the warranties as set out in Exhibit C and the Guarantees as set out in Exhibit F. 
 [*] 

CLAUSE 2 SCOPE OF AGREEMENT 

Rolls-Royce agrees to sell to Avianca and Avianca agrees to purchase Products and Services from Rolls-Royce in accordance with the terms and conditions
contained in this Agreement. [*]. 
 The Exhibits to this Agreement set forth the terms and conditions that apply to specific Products and
Services in addition to the General Terms. 
 The General Terms and the Exhibits together constitute the terms and conditions of this Agreement.

 CLAUSE 3 PURCHASE ORDERS 
  

	3.1	Rolls-Royce agrees to sell and deliver to Avianca and Avianca agrees to buy and take delivery of spare Engines as set out in Schedule 2 to Exhibit E1 of this Agreement.
Signature of this Agreement by the Parties and its entry into force in accordance with its terms shall constitute an Avianca purchase order therefor and Rolls-Royce’s acknowledgement of its acceptance. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 7 of 36

	3.2	Subject to Clause 3.1 above, Products and Services purchased under the terms of this Agreement shall be ordered by means of purchase orders issued by Avianca in an
agreed format consistent with the requirements of ATA Specifications. The terms and conditions in this Agreement apply to all purchase orders to the extent applicable to the Product or Service requested. Any purchase order issued hereunder shall
contain; description, quantity, delivery dates, the unit and extended price of the Products and Services and shipping instructions, as appropriate. 

  

	3.3	Subject to Clause 3.1 above, Rolls-Royce shall provide written or electronic acknowledgment of its acceptance of purchase orders[*]. 

 

	3.4	Avianca shall, not later than thirty (30) calendar days after signature of this Agreement, notify Rolls-Royce in writing that it has placed an irrevocable purchase
order with the Airframer for the aircraft detailed in Exhibit A of the General Terms to be installed with the Engines. 

  

	3.5	[*]. 

 CLAUSE 4 DELIVERY

  

	4.1	Unless otherwise stated in this Agreement, Rolls-Royce shall deliver Products Ex Works, Rolls-Royce at Derby (Incoterms 2000). 

 

	4.2	Shipping documents, invoices, packaging and marking of packaging for Products and Services shall be in accordance with ATA Specifications and International Standards
for Phytosanitary Measures ISPM No. 15 (Guidelines for regulating wood packaging material in international trade). 

CLAUSE 5 PRICES 
  

	5.1	Unless otherwise specified in this Agreement, the price for Products and Services shall be as described in the applicable Commercial Price List or, for those Products
and Services not specified in such a listing, as quoted by Rolls-Royce. 

 CLAUSE 6 PAYMENT 

 

	6.1	Immediately following, or concurrent with, the supply of Products and Services, Rolls-Royce shall submit an invoice to Avianca stating amounts due. Unless otherwise
specified in this Agreement, payment shall be made by Avianca in United States Dollars by from the date the invoice is issued. 

  

	6.2	[*] 

  

	6.3	Unless otherwise stated or provided herein, all payments by Avianca under this Agreement shall be made without any abatement, withholding, deduction, counterclaim or
set off, by wire transfer to Rolls-Royce’s account as follows: 

 JP Morgan Chase Bank 

Trinity Tower (TT8) 
 9 Thomas More Street 
 London E1 9YT 

Account no: [*] 

Sort code: [*] 

Swift code: [*] 

or such other account as may be notified from time to time. Confirmation of Avianca’s payment shall be transmitted to Rolls-Royce at
the following address by facsimile the day payment is made: 
 Rolls-Royce plc 

PO Box 31 
 Derby

 DE24 8BJ 
 England 
 Fax: +44 (0)1332 240303 

Attention: Accounts Receivable 
 For the avoidance of doubt, notwithstanding the foregoing, all credits issued hereunder may be used as described in this Agreement. 

 

	  	For the purpose of this Clause 6.3, payment shall only be deemed to have been made when cleared or good value funds are received in the applicable numbered Rolls-Royce
or Avianca bank account, as applicable. 

  

	  	Unless otherwise stated, all payments and credits by Rolls-Royce under this Agreement shall be made without any abatement, withholding, deduction, counterclaim or set
of, by wire transfer to Avianca’s account. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 8 of 36

 CLAUSE 7 TAXES AND OTHER CHARGES 
 For the purpose of this Clause 7, the following terms shall have the following meanings: 

“Agent” means the nominated agent of the Avianca 
 “Declarant” means the person making the customs declaration of import or export. 

“Direct Representation” means the agent is acting in the name of and on behalf of another person, as detailed in European Union Customs.

 “Single Administrative Document” means the document lodged with a European Union customs authority declaring an import into
or an export from the territory of the European Union. 
  

	7.1	All amounts stated to be payable by Avianca pursuant to this Agreement exclude any value added tax (VAT), sales tax, use tax, service tax, goods and services tax (GST),
taxes on Rolls-Royce’s turnover or similar taxes. If the supply of any Products or Services is chargeable to any value added tax (VAT), sales tax, use tax, service tax, goods and services tax (GST), taxes on Rolls-Royce’s turnover or
similar taxes, such taxes will be added to the amount payable by Avianca and will be paid and borne by Avianca. 

  

	7.2	[*] 

  

	7.3	[*] 

  

	7.4	Both Parties agree to co-operate to eliminate or reduce any applicable taxes, duties, interests, penalties or similar charges which may be payable by either Party,
including, where applicable, providing or issuing the necessary documentation to support or secure exemptions or recoveries. Furthermore, if as a result of a change in law or a change in the tax practice of any tax authority, either Party becomes
subject to additional taxes, duties or similar charges which increases their financial liability during the term of this Agreement, both Parties will negotiate in good faith to attempt to reduce or eliminate such additional taxes, duties and similar
charges. This is provided that neither Party need take any steps, which in its reasonable opinion, and acting in good faith would increase its obligations or would be prejudicial or adverse to it (whether in respect of tax affairs or otherwise).

  

	7.5	[*]: 

 CLAUSE 8 DELAY 

 

	8.1	If Rolls-Royce is hindered or prevented from delivering Products or Services or both within the agreed delivery schedule (as such time may be extended pursuant to the
other provisions of this Agreement) by reason of: 

  

	 	8.1.1	any cause beyond the reasonable control of Rolls-Royce; or 

  

	 	8.1.2	[*]; 

  

	  	the time for delivery shall be extended by a period equal to the period for which delivery shall have been so hindered or prevented. [*] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 9 of 36

	8.2	If Avianca is hindered or prevented from performing its obligations hereunder, excluding any of its payment obligations, within the agreed delivery schedule (as such
time may be extended pursuant to the other provisions of this Agreement) by reason of: 

  

	 	8.2.1	any cause beyond the reasonable control of Avianca; or 

  

	 	8.2.2	[*]; 

  

	  	the time for delivery shall be extended by a period equal to the period for which delivery shall have been so hindered or prevented. 

 

	8.3	[*] 

  

	8.4	[*]. 

 CLAUSE 9 EVENTS OF DEFAULT AND
TERMINATION  
  

	9.1	Either Party shall have the right to terminate this Agreement without incurring any liability if 

 

	 	9.1.1	a court of competent jurisdiction makes an order or a resolution is passed (whether by its shareholders or creditors), for the dissolution or the administration of the
other Party (or any holding company of the other Party) otherwise than in the course of a solvent reorganisation or restructuring; or 

  

	 	9.1.2	any person takes any step (which is not withdrawn or discharged without) days) to appoint a liquidator, manager, receiver, administrator, administrative receiver or
other similar officer in respect of any material portion of any assets of the other Party; or 

  

	 	9.1.3	the other Party (or any holding company of the other Party) makes any arrangement or composition with, or any assignment for the benefit of its creditors’ or

  

	 	9.1.4	the other Party ceases to carry on its business or a substantial part of it or is unable to pay its debts within the meaning of Section 123 of the Insolvency Act
1986; or 

  

	 	9.1.5	the other party (not being a company registered in England) carries out or becomes subject to actions or proceedings which, within the jurisdiction to which it is
subject, are similar in nature or effect to those specified in Clauses 9.1.1 to 9.1.4 above. 

  

	9.2	Termination under Clause 9.1 shall be effected by the Party entitled to terminate issuing notice of termination in writing to the other Party and such notice shall be
effective ours after it is issued. 

  

	9.3	[*] 

  

	9.4	[*] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 10 of 36

 CLAUSE 10 NONDISCLOSURE  

 

	10.1	Subject to Clause 10.4 below, each Party agrees to hold in confidence any Information (including this agreement and any of its terms) which it acquires directly or
indirectly from the other Party or any of such Party’s affiliates and agrees: 

  

	 	10.1.1	to protect the Information with at least the same degree of care as it uses to protect its own Information. 

 

	 	10.1.2	not to use the Information otherwise than for the purposes of this Agreement; 

 

	 	10.1.3	not to disclose the Information at any time or the Information to any third person without the written approval of the other Party; 

 

	 	10.1.4	not to copy or to reduce the Information to writing or store whether in a machine readable form or otherwise except as may be reasonably required for the purposes of
this Agreement; and 

  

	 	10.1.5	not to remove; alter or deface any proprietary or confidential designation denoted on the Information. 

 

	10.2	The provisions of Clause 10.1 above shall not apply to Information which is or becomes generally known in the aero engine industry, known by the receiving Party at time
of receipt, received from a third party who is without an obligation of nondisclosure, or required to be produced by a legitimate legal authority, nor shall the provisions of Clause 10.1 above prevent any necessary disclosure of Information to
enable Avianca itself to use, operate, maintain or service Products and Services. In the case of a legally-compelled disclosure, the Party compelled to disclose shall promptly advise the other Party. 

 

	10.3	Each Party shall be responsible for the observance of the provisions of Clause 10.1 above by its employees or any other third parties to whom Information is disclosed
in accordance with this Clause. 

  

	10.4	This Clause 10 shall not be construed as granting expressly or impliedly any rights in respect of any patent, copyright or other industrial property right in force and
belonging to the disclosing Party except to the extent necessary for the purposes of this Agreement. 

  

	10.5	Any breach of this Clause 10 shall be deemed a material breach under the terms of Clause 9.4. 

 

	10.6	Without prejudice to any other rights of the disclosing Party the Parties agree that damages may not be an adequate remedy for any use or disclosure of Information by
the recipient Party in breach of this Agreement and that any Party may seek an injunction, specific performance or other equitable relief for any actual or threatened breach of this Agreement in any court of competent jurisdiction.

  

	10.7	Notwithstanding Clause 10.1 above, both Parties shall be entitled to disclose this Agreement and financial information concerning business between Rolls-Royce and
Avianca to appointed auditors, legal advisors, insurers and accountants and Rolls-Royce shall be entitled to disclose this Agreement and financial Information concerning business between Rolls-Royce and Avianca to Rolls-Royce’s risk and revenue
sharing partners. Avianca shall be entitled to disclose this Agreement and financial information concerning business between Rolls-Royce and Avianca to Avianca’s lessors, financiers and advisers upon prior written approval from Rolls-Royce,
such approval not to be unreasonably withheld. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 11 of 36

 CLAUSE 11 INTELLECTUAL PROPERTY RIGHTS 

 

	11.1	Rolls-Royce shall, subject to the conditions set out in this Clause 11 and as the sole liability of Rolls-Royce in respect of any claims for infringement of industrial
property rights, indemnify and defend Avianca against any claim that the use of any of the Products and Services by Avianca within any country to which at the date of such claim, the benefits of Clause 27 of the Convention on International Civil
Aviation of 7th December 1944 (The Chicago Convention) apply, infringesany patent, [*], however, that Rolls-Royce shall not be liable to Avianca for any loss (whether direct or indirect):- 

 

	  	[*] 

  

	11.2	Avianca will give immediate notice in writing to Rolls-Royce of any claim under Clause 11.1, whereupon Rolls-Royce shall elect to either assume the defense of or
dispose of or settle such claim, at its own expense and in its sole discretion, and Avianca will give Rolls-Royce all reasonable assistance and will not, by any act or omission, do anything which may directly or indirectly prejudice Rolls-Royce in
this connection. 

  

	11.3	If any Product or Service is subject to any claim under Clause 11.1, Rolls-Royce shall either 

 

	  	[*] 

 CLAUSE 12 GRANT OF WARRANTIES AND
LIMITATION OF LIABILITY 
  

	12.1	Rolls-Royce grants to Avianca the Warranties. Except as elsewhere provided in this Agreement, these Warranties are personal to Avianca and the obligations of
Rolls-Royce thereunder shall only apply insofar as Avianca has possession of and operates the Products and receives the Services. The Parties also agree that the Warranties, excluding the Guarantees, shall apply to any equipment which falls into the
categories of the Warranties and which is manufactured, supplied or inspected by Rolls-Royce howsoever and whenever acquired by Avianca from whatever source. 

 

	12.2	[*]. 

  

	12.3	[*]. 

  

	12.4	[*] 

  

	12.5	[*] 

  

	12.6	[*]. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 12 of 36

 CLAUSE 13 OCCUPIER’S LIABILITY 
 If any employee of either Party enters upon the property occupied by or under the control of the other Party in the performance of this Agreement, the Party occupying or controlling such premises assumes
responsibility for and agrees to pay for any loss, cost, damage to property, or for personal injury or death of the person entering such premises arising out of, as a result of, or in connection with the actions or omissions of the Party occupying
or controlling such premises. Each Party also agrees that it will maintain public liability and property damage insurance in reasonable limits consistent with industry standards covering the obligations set forth above and will maintain proper
occupier’s liability insurance (or other comparable insurance). 
 CLAUSE 14 GENERAL 

 

	14.1	Effective Date and Expiration 

  

	  	This Agreement will commence upon the date of signature and remain in full force and effect for as long as Avianca, or its permitted assigns, owns or operates at least
[*], unless terminated in accordance with Clause 9. 

  

	14.2	Survival 

  

	  	The provisions of Clauses 1 (Definitions), 7 (Tax), 10 (NonDisclosure), Clause 11 (Intellectual Property Rights), 12 (Grant of Warranties and Limitation of Liability),
13 (Occupier’s Liability), 14.2 (Survival), 14.3 (Notices), 14.6 (Headings), 14.7 (Waiver), 14.8 (Severability), 14.9 (Law and Jurisdiction), 14.10 (Sole Agreement), 14.11 (Third Party Rights), 14.12 (Relationship of Parties) and Exhibit C
(Warranties) of this Agreement shall survive and continue to have effect should this Agreement expire or be terminated for any reason or after this Agreement becomes impossible of performance or is otherwise frustrated. The provisions of Exhibit F
(Fleet Guarantees) of this Agreement shall survive and continue to have effect should this Agreement be terminated by Avianca in accordance with the provisions of Clause 9.1. 

 

	14.3	Notices 

 Any notice
required to be given by either Party to the other under or in connection with this Agreement shall be in writing and delivered personally, by certified mail or by facsimile. Notices to Avianca shall be directed to: 

Aerovias del Continente Americano S.A. Avianca 
 Avenida El Dorado No. 92-30 
 Torre 1, Piso 5, 

Bogota, 

Colombia 
 Attn:
Secretary General 
 Tel # TBD 
 Facsimile #:TBD 
 Notices to Rolls-Royce shall be directed to: 

Rolls-Royce plc 

PO Box 31 
 Derby

 DE24 8BJ 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 13 of 36

 Attn: Assistant Vice President—Americas 

Tel: +44 1332 248671 
 Facsimile: +44 1332 248728 
 or in each case to such other place of business as may
be notified from time to time by the receiving Party. 
  

	14.4	Assignment  

 Except as
otherwise stated herein, neither Party may assign any of its rights or obligations hereunder without the written consent of the other [*]. Any assignment made in violation of this Clause 14.4 shall be null and void. 

[*]. 
  

	14.5	Amendment 

 This Agreement
may only be amended by agreement in writing, executed by the parties hereto, on or after the date of this Agreement, and which expressly amends this Agreement, and in no event shall it be amended or terminated orally. Unless expressly agreed no
amendment shall constitute a general waiver of any provisions of the Agreement nor shall it affect any rights, obligations or liabilities arising under or pursuant to this Agreement which have already accrued up to the date of the amendment and the
rights and obligations of the Parties arising under or pursuant to the Agreement shall remain at full force and effect, except only to the extent that they are so amended. 

 

	14.6	Headings 

 Clause headings
and the index are for convenience only and do not form a part of the Agreement and shall not govern or affect the interpretation of the Agreement. 
  

	14.7	Waiver 

 No failure by
either Party to enforce any provision of this Agreement shall constitute an ongoing waiver of that or any other provision hereof. 
  

	14.8	Severability 

 Each of the
provisions of the Agreement is severable. If any such provision is held to be or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction: 

 

	 	14.8.1	so far as it is illegal, invalid or unenforceable, it shall be given no effect and shall be deemed not to be included in the Agreement, it shall not affect or impair
the legality, validity or enforceability in that jurisdiction of the other provisions of the Agreement, or of that or any provisions of this Agreement in any other jurisdiction; and 

 

	 	14.8.2	the Parties shall use all reasonable endeavours to replace it with the valid and enforceable substitute provisions satisfactory to any Government or other relevant
regulatory authority but differing from the replaced provision as little as possible and the effect of which is as close to the intended effect of the illegal, invalid or unenforceable provision. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 14 of 36

	14.9	Law and Jurisdiction 

  

	 	14.9.1.	This Agreement shall be subject to and interpreted and construed in accordance with the laws of the State of New York excluding its conflict of law rules and excluding
the United Nations Convention for the International Sale of Goods (CISG, 1980, “Vienna Convention”). 

  

	 	14.9.2.	EACH PARTY IRREVOCABLY CONSENTS TO THE JURISDICTION OF THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK IN ANY SUIT, ACTION OR PROCEEDING BROUGHT
BY EITHER PARTY UNDER THIS AGREEMENT AND ANY MATTER RELATED THERETO. 

  

	 	14.9.3.	Notwithstanding anything to the contrary herein, this Agreement and each Party’s respective rights and obligations are expressly subject to all applicable laws and
regulations including, but not limited to, United States laws relating to exports. 

  

	 	14.9.4.	The official text of this Agreement is the English language. If this Agreement is translated into another language for the convenience of Avianca or its personnel, the
English text shall govern any question with respect to interpretation. 

  

	14.10	Sole Agreement 

  

	 	14.10.1	This Agreement contains the only provisions governing the sale and purchase of Products and Services and such provisions shall apply to the exclusion of any other
provisions on or attached to or otherwise forming part of any purchase order of Avianca or any acknowledgement or acceptance by Rolls-Royce or of any other document which may be issued by either Party relating to the sale and purchase of Products
and Services. 

  

	 	14.10.2	The parties agree that neither of them has placed any reliance whatsoever on any representations, agreements, statements or understandings made prior to the signature
of this Agreement, whether orally or in writing, relating to the Products or Services other than those expressly incorporated in this Agreement which has been negotiated on the basis that its provisions represent their entire agreement relating to
the Products or Services and shall supersede all such representations, agreements, statements and understandings. The Parties further agree that neither of them shall place any reliance on any and all future representations whatsoever in respect of
the performance of this Agreement unless such representations are expressly agreed by the Parties in writing to form a part of this Agreement. For the avoidance of doubt, it is not the intention of this Clause to exclude the liability of either
party for fraudulent misrepresentations. 

  

	14.11	Third Party Rights 

  

	  	No term of this Agreement shall be construed as creating any right in respect of any person who is not a party to this Agreement and the provisions of the Contracts
(Rights of Third Parties) Act 1999 are hereby expressly excluded. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 15 of 36

	14.12	Relationship of Parties 

  

	  	The relationship between Avianca and Rolls-Royce shall be that of independent contractors and not that of principal and agent or that of partners.

  

	  	Neither Avianca nor Rolls-Royce shall represent itself as agent or partner of the other Party nor do any act or thing which might result in other persons believing that
they have authority to contract or in any other way to enter into commitments on behalf of, or in the name of the other Party. 

  

	  	Each of Avianca and Rolls-Royce shall be fully and solely responsible for all obligations undertaken by such Party under this Agreement in relation to the Products and
Services to be supplied. 

  

	  	The Parties acknowledge and agree that each of the Rolls-Royce group companies which are at the date of this Agreement or from time to time become a Party to this
Agreement with the written consent of Avianca, is and shall be severally (but not jointly and severally) liable for its respective obligations under this Agreement in relation to the respective Products and Services supplied.

  

	14.13	Publicity 

  

	  	Except as required by law or by any stock exchange or governmental or other regulatory or supervisory body or authority of competent jurisdiction to whose rules the
Party making the announcement or disclosure is subject, no announcement or disclosure in connection with the existence, contents or subject matter of this Agreement shall be made or issued by or on behalf of the either Party without the prior
written consent of the other, such approval not to be unreasonably withheld or delayed. 

  

	14.14	Counterparts and Facsimile 

  

	  	This Agreement may be executed in several counterparts and any single counterpart or set of counterparts, signed in either case by all the Parties, shall be deemed to
be an original and all taken together shall constitute one and the same instrument. Transmission by facsimile of a signed counterpart signature page shall be deemed and constitute due and valid delivery of an executed counterpart of this Agreement.

 CLAUSE 15 EXPORT/IMPORT SHIPMENT AND GOVERNMENT AUTHORISATION 

 

	15.1	[*]. Where an export license is required, supply will not take place unless and until any required export license is granted. [*]. 

 

	15.2	Except as otherwise expressly provided in this Agreement, Avianca shall be responsible for obtaining any authorisation, including but not limited to any import licenses
and exchange permits required by the countries in which the Engines are to be registered, operated, or imported into. 

  

	15.3	Rolls-Royce and Avianca shall provide each other with reasonable assistance in obtaining and complying with any authorisations that may be required.

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 16 of 36

 CLAUSE 16 CONFLICT 
 In the event of any conflict between the terms set out in Clauses 1 to 15 above (the General Terms) and those set out in the Exhibits and the Schedules to the Exhibits, then the terms and conditions set
out in the Exhibits and the Schedules shall prevail. 
 CLAUSE 17 [*] 
 [*] 
 CLAUSE 18 [*] 
 [*] 
 CLAUSE 19 [*] 
 [*] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 17 of 36

 IN WITNESS WHEREOF, the Parties have caused this Agreement to be entered into by their duly authorised
officers, on the date first before written. 
  

									
	Signed for and on behalf of:	 		 	Signed for and on behalf of:
			
	AEROVÍAS DEL CONTINENTE AMERICANO S.A.	 		 	ROLLS-ROYCE PLC
					
	By:	 	 	 		 	By:	 	 
	Printed	 	 	 		 	Printed	 	 
	Title:	 	 	 		 	Title:	 	 
			
		 		 	 Signed for and on behalf of:
  

ROLLS-ROYCE TOTALCARE SERVICES LIMITED

					
		 		 		 	By:	 	 
		 		 		 	Printed	 	 
		 		 		 	Title:	 	 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 18 of 36

 SECTION 2 EXHIBITS 
 Exhibits 
  

	A	AIRCRAFT DELIVERY SCHEDULE 

  

	B	OPERATING ASSUMPTIONS 

  

	C	[*] 

  

	  	[*] 

  

	D	CUSTOMER SERVICES 

  

	E-1	[*] 

  

	  	[*] 

  

	E-2	SPARE PARTS TERMS 

  

	F	[*] 

  

	  	[*] 

  

	G	[*] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 19 of 36

 EXHIBIT A 

AIRCRAFT DELIVERY SCHEDULE 
 Avianca will take delivery of the Aircraft in accordance with the delivery schedule below: 
 [*]

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 20 of 36

 EXHIBIT B 

OPERATING ASSUMPTIONS 
 Aircraft maximum take-off weight of [*] tonnes; 
 Engines rated at [*] lbf max. take-off thrust;

 [*] 
 Aircraft will operate
primarily in a benign operational environment (not containing, without limitation, abnormal levels of corrosive or abrasive materials or pollutants); 
 [*] 
 Avianca will acquire and retain for its operation spare Engines in accordance with the
delivery schedule contained in Exhibit E hereto. 
 Avianca will procure and maintain as a minimum the agreed reorder level of spare Parts and
Tooling consistent with the Aircraft fleet size. 
 The Repair of the Engines in accordance with the Rolls-Royce proposed EMP and the Repair of
LRUs in accordance with the CMP. 
 [*] 
 Avianca will not order or instruct maintenance or operation of the Engine in contravention of the Engine Manuals. 
 [*] 
 Aircraft and engines operated and maintained in accordance with all applicable airframer and
engine manuals, EMP, ADs and in all material respects in accordance with Rolls-Royce recommendations for on-wing performance retention. 
 [*]

 All parts being installed in the engines being Rolls-Royce manufactured or manufactured by a company specifically approved by Rolls-Royce for
the manufacture or supply of such part. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 21 of 36

 EXHIBIT C 

WARRANTIES 
  

	1	GENERAL WARRANTY CONDITIONS 

  

	1.1	Rolls-Royce shall have no obligation under the provisions of this Exhibit C if it is clearly demonstrated that any Engine or Part: 

 

	 	1.1.1	has not been properly stored, installed, operated and maintained materially in accordance with the recommendations of Rolls-Royce as contained in its Engine Manuals,
operating procedures or other written instructions, including instructions on life limitations; or 

  

	 	1.1.2	has been repaired or altered by anyone other than Rolls-Royce in such a way as to impair its safety, operation, efficiency or design features, or has been repaired or
altered by a facility other than those specifically approved by Rolls-Royce in writing; or 

  

	 	1.1.3	has been subject to misuse, negligence, accident; or 

  

	 	1.1.4	has been damaged by foreign objects; or 

  

	 	1.1.5	has been subjected to acts of war, rebellion, seizure or any other defect or cause not within the control of Rolls-Royce. 

 

	1.2	[*]. 

  

	1.3	[*]. 

  

	1.4	[*]. 

  

	1.5	[*]. 

  

	1.6	Avianca shall present any claim under this Exhibit C to Rolls-Royce within [*]after the date [*] and shall keep and disclose accurate records of Engine operation,
including records of maintenance, adequate to support such claims. 

  

	1.7	[*]. 

  

	1.8	Avianca shall keep accurate records of Engine and Parts operation, maintenance and storage, and engine condition monitoring data and / or trend monitoring data (as
applicable) adequate to support claims hereunder and shall permit Rolls-Royce to inspect such records during normal business hours upon request at reasonable times and upon reasonable notice. 

 

	1.9	Avianca shall make available all Engines and Parts for inspection by Rolls-Royce during normal business hours at reasonable times and with reasonable notice from
Rolls-Royce. 

  

	1.10	[*]. 

  

	1.11	Any allowance granted under this Exhibit C shall be made as a credit note usable against Rolls-Royce Products and Services. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 22 of 36

	1.12	[*]. 

  

	1.13	[*]. 

  

	1.14	[*]. 

 *[Ten pages have been
omitted in accordance with a request for confidential treatment.] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 23 of 36

 EXHIBIT D 

CUSTOMER SERVICES 
  

	1	SCOPE 

 This Exhibit D sets out support
services available to Avianca subject to the General Terms during the term of this Agreement. 
 Standardized procedures and policies will be
followed to ensure that Services are performed in accordance with industry accepted standards. These procedures and policies include, but are not limited to, ATA Specifications and Airworthiness Authority rules and/or guidance. All Services supplied
to Avianca under this Exhibit will be in compliance with the then current world customers supplier guide (hereinafter “WASG”) and the current revision ATA Specifications. 

 

	2	ROLLS-ROYCE CUSTOMER SERVICES PACKAGE 

  

	2.1	Rolls-Royce will designate a Customer Services Manager at its [*] who will provide coordination and liaison between Avianca and Rolls-Royce in respect of the operation
of the Engines by Avianca and its permitted assigns. Such services extend to issues including: 

  

	 	2.1.1	managing emergency requirements; 

  

	 	2.1.2	managing plans to incorporate Products into Avianca’s operations; 

  

	 	2.1.3	agreeing shop visit forecasts with Avianca, 

  

	 	2.1.4	providing technical and operational direction and field support recommendations to Avianca, and 

 

	 	2.1.5	assisting Avianca with the interpretation of Engine Manuals. 

  

	 	2.1.6	make scheduled visits to Avianca for the purposes of liaison 

 The services of the Customer Services Manager are free of charge. Rolls-Royce will also maintain a field representative service based [*], to provide advice and assistance in the resolution of technical
problems. 
 Should Avianca require additional or specialist visits to Avianca’s facilities to assist in the operation of
Engines or training activities including, but not limited to, borescope inspections and other Line Maintenance activities, Rolls-Royce reserves the right to charge for such services in accordance with pricing established in its Commercial Price
List. 
  

	2.2	On Site Service Representative 

  

	 	2.2.1	Rolls-Royce or an affiliate of Rolls-Royce will make available the services of a customer service representative at Avianca’s facilities at [*]. Such
representative will provide, in addition to those Services described above, the following: 

  

	 	2.2.1.1	Local technical support to assist in the resolution of technical problems; 

 

	 	2.2.1.2	Training in the operation and maintenance of Engines; 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 24 of 36

	 	2.2.1.3	Advice regarding the borescoping and life management of installed Engines; and 

 

	 	  	shall notify Rolls-Royce of all aspects of in-service issues affecting Avianca’s operation of the Engine. 

 

	 	2.2.2	[*]. 

  

	2.3	Supply of Technical Publications Data 

  

	 	2.3.1	[*]. 

  

	 	2.3.2	Engine Manuals will be supplied in English in accordance with ATA Specifications and any translation or interpretation that may be required by Avianca is the
responsibility of Avianca. 

  

	 	2.3.3	Avianca acknowledges that, although Rolls-Royce may provide instruction training and advice under this Agreement, Products are only to be maintained, operated and
otherwise handled in accordance with the Engine Manuals. 

  

	 	2.3.4	Engine Manuals are available in a variety of media. The Rolls-Royce preferred format is digital source data or CD ROM format. 

 

	2.4	Customer Training 

 Rolls-Royce
provides training courses in the operation and maintenance of Engines at one of the following locations: the Rolls-Royce Training Center in Indianapolis, Indiana, USA; Rolls-Royce’s training facilities in Derby, England UK; or the
Rolls-Royce/CASC training centre in Tianjin, China in accordance with a schedule published by Rolls-Royce. 
 Rolls-Royce’s
training for the Engine comprises levels I through levels IV in accordance with the ATA Specifications and details as published by Rolls-Royce from time to time. 
 The following general provisions apply to training: 
 [*] 

 

	2.5	General Planning 

 Avianca and
Rolls-Royce shall within a reasonable time following signature of this Agreement but not (where possible) later than, agree a schedule to establish processes and procedures in connection with, without limitation, following items: 

 

	 	2.5.1	Initial Provisioning; 

  

	 	2.5.2	Training; and 

  

	 	2.5.3	EIS planning. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 25 of 36

 EXHIBIT E 

FLEET PROVISIONING SUPPORT 
 E-1 SPARE ENGINE PURCHASE 
  

	1	INTENT 

 This Exhibit E-1 details the
specific terms that are applicable to the purchase of spare Engines in addition to the General Terms. 
  

	2	TYPE APPROVAL/CHANGES 

 The Specification,
which forms Schedule 1 to this Exhibit E, has been drawn up to meet the Airworthiness Authority requirements in place at the date of this Agreement. 
 All spare Engines shall, at the time of delivery, conform to the Specification and a type certificate Issued by the Airworthiness Authority. 
 Rolls-Royce may make any changes in spare Engines which do not adversely affect the Specification (including, but not limited to, adverse affects in performance and weight), interchangeability in the
airframe, prices or dates of delivery of the Engine. 
 [*] 
  

	2.1	[*] 

  

	2.2	[*]; 

 then Rolls-Royce will issue a written
change order, to be executed by the Parties, and which shall constitute an amendment to this Agreement. Unless otherwise agreed, any increase in price that is a result of that change order is to be borne by Avianca. 

Notwithstanding the foregoing, if, after the date of signature of this Agreement and prior to the date of manufacture of an Engine, a change is required
to such Engine to conform to the Current Rules, for example as reflected in an Airworthiness Directive, then Rolls-Royce will incorporate such change at its own cost. 
  

	3	INSPECTION AND ACCEPTANCE 

 Conformance to
the Specification will be assured by Rolls-Royce through the maintenance of procedures (including Engine acceptance testing), systems and records approved by the appropriate airworthiness authority. An authorised Release Certificate will be issued
by Rolls-Royce. 
  

	4	PRICE AND PAYMENT 

 The base price and
description of supply of spare Engines is set out in Schedule 2 to this Exhibit E-1. The purchase price of spare Engines shall be the base price escalated in accordance with the formula specified in Schedule 3 to this Exhibit E-1. 

[*]. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 26 of 36

	5	[*] 

 [*]. 

 

	6	[*] 

 [*]. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 27 of 36

 EXHIBIT E-1—SCHEDULE 1 

[*] 
 [*]

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 28 of 36

 EXHIBIT E-1—SCHEDULE 2 

DELIVERY SCHEDULE AND BASE PRICE 
 [*] 
  

	*	[Two pages have been omitted in accordance with a request for confidential treatment.] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 29 of 36

 EXHIBIT E-2 

SPARE PARTS TERMS 
  

	1	INTENT AND TERM 

  

	1.1	Parts. 

 Avianca shall buy
from Rolls-Royce [*] Parts [*] and Rolls-Royce shall sell such Parts to Avianca in quantities sufficient to meet Avianca’s requirements. From time to time Avianca may request and Rolls-Royce may sell Used Parts. 

 

	1.2.	Tooling. 

 Avianca shall
purchase any Tooling from Rolls-Royce[*]. Lead times for Tooling shall be quoted by Rolls-Royce on an as-required basis. 
  

	1.3	Rolls-Royce and Avianca shall comply with the ATA Specifications with regard to supply of Parts except as specifically amended in this Agreement.

  

	1.4	Avianca will provide any information required to become established on the Rolls-Royce on-line spares management system. 

 

	2	PROVISIONING 

 Avianca shall purchase and
maintain an adequate stock of Parts and Tooling to support its operation of the Engines [*]. Rolls-Royce and Avianca shall agree the required stock of Parts and Tooling within a timescale commensurate with Avianca’s operational requirements.
Consistent with changes in Avianca’s operational requirements, Rolls-Royce and Avianca will regularly review and agree changes to required stock levels of Parts and Tooling. 
 In the event Avianca has not provisioned Parts and Tooling in accordance with Rolls-Royce and Avianca’s agreed levels, then Rolls-Royce shall have the right to charge Avianca an additional fee [*] of
list price for any Parts and Tooling not so provisioned and provided to Avianca on an AOG, critical or expedite basis. 
  

	3	FORECASTING 

  

	3.1	Avianca shall provide Rolls-Royce with forecasts, [*] specifying projected requirements for Parts and Tooling to cover a minimum of the following [*] period. Avianca
shall give Rolls-Royce as much notice [*] of any change in such requirements. Avianca shall, upon request, inform Rolls-Royce of the intended use of Parts and Tooling. 

 

	3.2	Avianca shall provide to Rolls-Royce an estimated Engine shop visit forecast covering any desired scheduled Repair at an Overhaul Base and a reasonable contingency
covering likely unscheduled Repair at an Overhaul Base. Such forecast shall, as a minimum, detail monthly shop visits for a period [*] and [*] shop visits [*] and such forecast shall be updated at [*]. Such estimates shall be for planning purposes
only and does not obligate Avianca to send Engines for repair at an Overhaul Base. 

  

	3.3	[*]: 

  

	3.4	Rolls-Royce shall provision long lead time Parts and shall set manufacturing capacity and inventory levels of other Parts on the basis of the information provided under
Clause 3.1, 3.2 and 3.3 above. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 30 of 36

	4	ORDERING PROCEDURE 

 Avianca shall issue a
purchase order for Parts and Tooling in an agreed format in accordance with the ATA Specifications and the terms of this Agreement. Rolls-Royce shall promptly acknowledge receipt of each order for Parts and Tooling in accordance with the ATA
Specifications. Unless qualified, such acknowledgement shall constitute an acceptance of the order under the terms of this Agreement. 
  

	5	ORDER CANCELLATION 

 Where Avianca wishes
to cancel a purchase order placed in accordance with Clause 4 above, Avianca shall inform Rolls-Royce immediately. [*] 
  

	6	LEAD TIMES 

  

	6.1	Parts shall be scheduled to be delivered in accordance with the lead time specified in the Commercial Price List current at the receipt of Avianca’s order except
for: 

  

	 	6.1.1	Parts required for provisioning in accordance with Clause 2 above, or 

  

	 	6.1.2	Purchase orders significantly in excess of Avianca’s normal requirements, in which case, Rolls-Royce shall notify Avianca of the applicable lead time.

  

	6.2	[*]. 

  

	6.3	[*]. 

  

	7	MODIFICATIONS TO PARTS 

 Rolls-Royce
shall, subject to Avianca’s approval, be entitled to substitute modified Parts in place of Parts ordered by Avianca hereunder, provided that the said modification has received the approval of the Airworthiness Authority in accordance with the
relevant Rolls-Royce Service Bulletin, and provided that such substitute Parts are materially similar in terms of form and function, and are provided to Avianca at the same price as the Parts ordered. Rolls-Royce shall notify Avianca of such
substitution prior to delivery. 
  

	8	CONFORMANCE 

 All Parts and, where
necessary, Tooling will be assured by Rolls-Royce through the maintenance of procedures, systems and records approved by the Airworthiness Authority. An Authorised Release Certificate will be issued by Rolls-Royce. 

 

	9	ELECTRONIC COMMUNICATIONS 

 The Parties
shall use electronic data interchange (“EDI”) links to enable electronic ordering and invoicing, in accordance with ATA Specifications. Such EDI Links shall also be used for formal communications between the Parties, in a format to be
agreed. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 31 of 36

	10	SURPLUS INVENTORY 

 [*] 

 

	11	ROLLS-ROYCE PARTS CATALOGUE ADJUSTMENT 

Rolls-Royce’s parts catalogue pricing is amended on [*]. Rolls-Royce will inform Avianca of pricing amendments [*] prior to such amendments.
Rolls-Royce reserves the right to amend such pricing at other times, and will provide [*]notice of such an amendment. 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 32 of 36

 EXHIBIT F 

 

	*	[Two pages have been omitted in accordance with a request for confidential treatment.] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 33 of 36

 EXHIBIT F 

Schedules 
  

	*	[Twenty-three pages have been omitted in accordance with a request for confidential treatment.] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 34 of 36

 Exhibit G 
 TRENT 700 
 TOTALCARE 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 35 of 36

	*	[Twenty-eight pages have been omitted in accordance with a request for confidential treatment.] 

  

					
	

	  	Contract Ref :- DEG 5104	  	Page 36 of 36EX-10.11.1

 Exhibit 10.11.1 
 Note: Certain portions have been omitted from this Amendment Number One to the General Terms Agreement in accordance with a request for confidential treatment submitted to the Securities and Exchange
Commission. Omitted information has been replaced with an asterisk. Omitted information has been filed separately with the Securities and Exchange Commission. 
 Aerovias del Continente Americano S.A., Avianca 
 Centro Administrativo, 

Avenida El Dorado, No. 92-30, 
 Bogota,
Colombia 
 Date: February 28 2008 
 Dear Sirs, 
 AMENDMENT NUMBER ONE TO GENERAL TERMS AGREEMENT REFERENCE
DEG 5104, DATED 15th June 2007, AS AMENDED BY SIDE LETTER
NUMBER ONE THERETO DATED JUNE 15, 2007 (COLLECTIVELY THE “AGREEMENT”) 
 INTRODUCTION 
 Aerovias Del Continente Americano S.A., Avianca (“Avianca”)
has agreed to purchase certain Airbus A330 aircraft from Airbus, which will be powered by new Trent 700 Engines (the “Aircraft”); 
 [*] 
 Defined terms used in this AM1 shall have the same meanings as in the Agreement, unless
defined otherwise. 
 NOW THEREFORE IT IS AGREED AS FOLLOWS: 

 

	1.	AIRCRAFT DELIVERY SCHEDULE 

 [*] 
  

	2.	SPARE ENGINE DELIVERY SCHEDULE 

 [*] 
  

	3.	ESCALATION FORMULA 

[*] 
  

	4.	SPLIT RIGHT MECHANISM 

 [*] 
  

	5.	EXHIBIT G 

 [*]

  

	6.	GENERAL 

 All
rights, obligations and liabilities under this AM1 shall be subject to and in accordance with the provisions of the Agreement and except as specifically amended herein, the provisions of the Agreement shall remain in full force and effect as if set
out in full herein and further, this AM1 is made without prejudice to either of the Parties’ existing rights (unless expressly stated in this AM1) set forth or arising under the Agreement. In the event of any conflict between the terms of this
AM1 and the Agreement, the terms of this AM1 shall prevail. 

  
 Page 1 of 3

 Rolls-Royce plc Registered office:65 Buckingham Gate, London SW1E 6AT. 
 Company number: 1003142. Registered in England 

	7.	CONFIDENTIALITY AND LAW 

 New York Law shall govern this AM1. The provisions of this AM1 are confidential and shall not (except as provided in Clause 10 of the Agreement) be disclosed to any third party without the prior written
consent of the other party. 
  

	8.	FACSIMILE TRANSMISSION 

 Transmission by facsimile of a signed counterpart signature page shall be deemed and constitute due and valid delivery of an executed counterpart of this AM1. 

As WITNESS WHEROF the Parties have caused this AM1 to be signed on their behalf by the hands of their duly authorised officers the day and year first
before written. 
  

									
	Signed for and on behalf of:	 		 	Signed for and on behalf of:
			
	 AEROVIAS DEL CONTINENTE
 AMERICANO S.A., AVIANCA
	 		 	ROLLS-ROYCE plc
					
	By	 	 	 		 	By:	 	 
					
	Printed 	 	 	 		 	Printed 	 	 
					
	Title:	 	 	 		 	Title:	 	 

  
 Page 2 of 3

 Rolls-Royce plc Registered office:65 Buckingham Gate, London SW1E 6AT. 
 Company number: 1003142. Registered in England 

 Exhibit A 
 [*] 

  
 Page 3 of 3

 Rolls-Royce plc Registered office:65 Buckingham Gate, London SW1E 6AT. 
 Company number: 1003142. Registered in England

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