Document:

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                                                                    EXHIBIT 10.2

                                                                  EXECUTION COPY
                                                                  --------------

                                FOURTH AMENDED

                                      AND

                                   RESTATED

                         REGISTRATION RIGHTS AGREEMENT

                          DATED AS OF APRIL 11, 2000

                                 BY AND AMONG

                        SPEECHWORKS INTERNATIONAL, INC.

                                      AND

                                 THE INVESTORS
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                               TABLE OF CONTENTS
                               -----------------

<TABLE>
<S>                                                                  <C>
 1.  Definitions...................................................   3
     -----------
 2.  Required Registration.........................................   4
     ---------------------
 3.  Incidental Registration.......................................   5
     --------------------------------------------------------------
 4.  Registration on Form S-3......................................   6
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 5.  Registration Procedures.......................................   7
     -----------------------
 6.  Expenses......................................................   9
     --------
 7.  Indemnification and Contribution..............................   9
     --------------------------------
 8.  Reporting Requirements Under Securities Exchange Act of 1934..  12
     ------------------------------------------------------------
 9.  Stockholder Information.......................................  12
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10.  Private Offerings.............................................  12
     -----------------
11.  Specific Enforcement..........................................  13
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12.  Notices.......................................................  13
     -------
13.  Governing Law; Jury Waiver....................................  14
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14.  Waivers: Amendments...........................................  14
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15.  Other Registration Rights.....................................  14
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16.  Successors and Assigns........................................  14
     ----------------------
17.  Counterparts..................................................  15
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18.  Prior Understandings..........................................  15
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19.  Headings......................................................  15
     --------
20.  Severability..................................................  15
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21.  Termination of Registration Obligations.......................  15
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22.  Consent to Third Amended and Restated Agreement...............  15
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</TABLE>

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           FOURTH AMENDED AND RESTATED REGISTRATION RIGHTS AGREEMENT

     AGREEMENT made as of the 11th day of April 2000, by and among SpeechWorks
International, Inc., a Delaware corporation (the "Company"), and each of the
persons listed on Schedule RRA hereto, as from time to time amended (the
"Investors").

     WHEREAS, the Company and certain of the Investors entered into a
Registration Rights Agreement dated August 16, 1995 (the "Original Registration
Rights Agreement") in conjunction with the issuance by the Company to such
Investors of 2,475,000 of the Company's Series A Convertible Participating
Preferred Stock, $.00l par value (the "Series A Preferred Stock"), convertible
into shares of the Company's Common Stock, $.001 par value (the "Common Stock");

     WHEREAS, pursuant to an Amendment dated as of January 3, 1996, the Original
Registration Rights Agreement was amended to grant such registration rights to
Lighthouse Capital Partners, L.P. ("Lighthouse") with respect to shares of
Common Stock issuable upon exercise of certain warrants of the Company owned by
Lighthouse;

     WHEREAS, the Company and certain of the Investors entered into an Amended
and Restated Registration Rights Agreement dated as of October 7, 1996, as
amended by the First Amendment thereto dated as of February 14, 1997, in
conjunction with the issuance by the Company to such Investors of 2,474,500
shares of the Company's Series B Convertible Preferred Stock, $.001 par value
(the "Series B Preferred Stock"), convertible into shares of the Common Stock;

     WHEREAS, the Company and certain of the Investors entered into a Second
Amended and Restated Registration Rights Agreement dated as of May 8, 1998, as
amended by the First Amendment thereto dated as of August 12, 1998, in
conjunction with the issuance by the Company to such Investors of 1,620,210
shares of the Company's Series C Convertible Preferred Stock, $.001 par value
(the "Series C Preferred Stock"), convertible into shares of the Common Stock;

     WHEREAS, the Company and Brian Eberman ("Eberman") entered into a
Subscription Agreement dated January 22, 1999, pursuant to which Eberman
purchased 5,882 shares of Series C Preferred Stock;

     WHEREAS, the Company and certain of the Investors entered into a Third
Amended and Restated Registration Rights Agreement dated as of April 29, 1999,
as amended by the First Amendment thereto dated as of June 21, 1999 and the
Second Amendment thereto dated as of June 29, 1999, in conjunction with the
issuance by the Company to such Investors of 2,671,389 shares of the Company's
Series D Convertible Preferred Stock, $.001 par value (the "Series D Preferred
Stock"), convertible into shares of the Common Stock;

     WHEREAS, the Third Amended and Restated Registration Rights Agreement was
further amended by a Third Amendment thereto dated February 25, 2000 in
connection with the sale of certain shares of Series A Preferred Stock, Series B
Preferred Stock and Common Stock by William J. O'Farrell to Lee Capital Holdings
Inc., Citizens Capital Incorporated and Joseph Murphy to add each of such
purchasers as parties to the Third Amended and Restated Registration Rights
Agreement (the Third Amended and Restated Registration Rights Agreement

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as amended by the First Amendment thereto, the Second Amendment thereto and the
Third Amendment thereto shall be referred to as the "Third Amended and Restated
Registration Rights Agreement");

     WHEREAS, the Company is issuing to certain of the Investors up to 2,544,681
shares of the Company's Series E Convertible Preferred Stock, $.001 par value
(the "Series E Preferred Stock"), convertible into shares of the Common Stock;
and

     WHEREAS, the parties hereto, holding in the aggregate a sufficient number
of shares of Registrable Stock to amend the Third Amended and Restated
Registration Rights Agreement in accordance with the provisions of Section 14
thereof, desire to amend and restate the Third Amended and Restated Registration
Rights Agreement, in order to add the purchasers of the Series E Preferred Stock
as parties thereto and to grant such purchasers registration rights with respect
to the Common Stock issuable upon conversion of the Series E Preferred Stock, as
hereinafter provided.

     NOW, THEREFORE, in consideration of the foregoing, mutual covenants herein
contained and other valuable consideration, the receipt and sufficiency of which
are hereby acknowledged,  the parties hereto hereby agree to amend and restate
the Third Registration Rights Agreement, as follows:

     1.   Definitions.  The following terms shall be used in this Agreement with
          -----------
the following respective meanings:

     "Affiliate" means (i) any Person directly or indirectly controlling,
      ----------
controlled by or under common control with another Person; (ii) any Person
owning or controlling ten (l0%) percent or more of the outstanding voting
securities of such other Person; (iii) any officer, director or partner of any
Person; or (iv) if such Person is an officer, director or partner, any such
company for which such Person acts in such capacity.

     "Commission" means the Securities and Exchange Commission.
      -----------

     "Common Stock" means and includes (a) the Company's Common Stock, $.001 par
      -------------
value per share, as authorized on the date of this Agreement and (b) any other
securities into which or for which the securities described in (a) above may be
converted or exchanged pursuant to a plan of recapitalization, reorganization,
merger, sale of assets or otherwise.

     "Exchange Act" means the Securities Exchange Act of 1934, as amended, or
      -------------
any successor federal statute, and the rules and regulations of the Commission
(or of any other federal agency then administering the Exchange Act) thereunder,
all as the same shall be in effect at the time.

     "Holder" means any holder of Registrable Stock.
      -------

     "NASD" means the National Association of Securities Dealers, Inc.
      -----

     "Person" means any natural person, partnership, corporation, limited
      -------
liability company or other legal entity.

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     "Registrable Stock" means (a) the Common Stock issued or issuable upon
      ------------------
conversion of the Series A Preferred Stock, Series B Preferred Stock, Series C
Preferred Stock, Series D Preferred Stock or Series E Preferred Stock, and owned
of record by any Investor or an Affiliate of any Investor, (b) all Common Stock
now or hereafter owned of record by any Investor which is acquired otherwise
than upon conversion of the Series A Preferred Stock, Series B Preferred Stock,
Series C Preferred Stock, Series D Preferred Stock or Series E Preferred Stock,
so long as it is held by any Investor or an Affiliate of any Investor, (c) all
the shares of Common Stock issued or issuable upon exercise of any warrant now
or hereafter held by Lighthouse, and (d) any other shares of Common Stock issued
in respect of such shares by way of a stock dividend, or stock split or in
connection with a combination of shares, recapitalization, merger or
consolidation or reorganization, provided, however, that shares of Common Stock
                                 --------  -------
shall only be treated as Registrable Stock (i) if and so long as they have not
been (x) sold to or through a broker or dealer or underwriter in a public
distribution or a public securities transaction, or (y) sold in a transaction
exempt from the registration and prospectus delivery requirements of the
Securities Act under Section 4(1) thereof so that all transfer restrictions and
restrictive legends with respect to such Common Stock are removed upon the
consummation of such sale.

     "Registration Statement" means a registration statement filed by the
      -----------------------
Company with the Commission for a public offering and sale of securities of the
Company (other than a registration statement on Form S-8, Form S-4, or successor
forms, or any registration statement covering only securities proposed to be
issued in exchange for securities or assets of another corporation).

     "Securities Act" means the Securities Act of 1933, as amended, or any
      ---------------
successor federal statute, and the rules and regulations of the Commission (or
of any other federal agency then administering the Securities Act) thereunder,
all as the same shall be in effect at the time.

     2.   Required Registration.
          ---------------------

     (a)  At any time after the earlier of (i) 180 days after the initial
registration statement covering a public offering of Common Stock of the Company
under the Securities Act having become effective and (ii) May 8, 2001, the
Holder or Holders of at least thirty seven and one half percent (37.5%) of the
Registrable Stock may request the Company to register under the Securities Act
all or any portion of shares of Registrable Stock held by such requesting Holder
or Holders for sale in the manner specified in such notice, provided that (x)
the reasonably anticipated aggregate price to the public of the sale of such
requesting Holder or Holders' shares would exceed $5,000,000; (y) if the first
request is for the Company's first firm commitment underwritten public offering
pursuant to an effective Registration Statement, the reasonably anticipated
aggregate price to the public of all shares sold in such public offering would
exceed $15,000,000 and the underwriter must be a nationally recognized
underwriter; and (z) in any underwritten public offering contemplated by this
Section 2 or Sections 3 and 4, the Holders of shares of Series A Preferred
Stock, Series B Preferred Stock, Series C Preferred Stock, Series D Preferred
Stock and Series E Preferred Stock shall be entitled to sell such shares of
Series A Preferred Stock, Series B Preferred Stock, Series C Preferred Stock,
Series D Preferred Stock and Series E Preferred Stock to the underwriters for
conversion and sale of the shares of Common Stock issued upon conversion
thereof. Notwithstanding anything to the contrary contained herein, the Company
shall not be required to seek to cause a Registration Statement to become
effective pursuant to this Section 2: (A) within 180 days after the effective
date of a Registration Statement filed by the Company, provided that the Company
shall use its reasonable best efforts to achieve effectiveness of a registration
requested hereunder promptly following

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such 180-day period if such request is made during such 180-day period; (B) if
the Company shall furnish to the Holders a certificate signed by the President
of the Company stating that in the good faith judgment of the Board of Directors
it would be seriously detrimental to the Company or its shareholders for a
registration statement to be filed in the near future due to pending Company
events, or that it would require disclosure of material non-public information
relating to the Company which, in the reasonable opinion of the Board of
Directors, should not be disclosed, then the Company's obligation to use all
reasonable best efforts to register, qualify or comply under this Section 2
shall be deferred for a period not to exceed 120 days from the date of receipt
of written request from such Holders; provided, however, that the Company may
not utilize this right more than once in any twelve-month period; (C) in any
particular jurisdiction in which (i) the Company would be required to execute a
general consent to service of process in affecting such registration,
qualification or compliance unless the Company is already subject to service in
such jurisdiction or (ii) as a condition to such registration or qualification
one or more holders of securities of the Company are required to escrow such
securities or are required to agree to additional resale restrictions on such
securities and such holders do not voluntarily agree to such provisions; and (D)
if such registration is not proposed to be part of a firm commitment
underwritten public offering with underwriters reasonably acceptable to the
Company.

     (b)  Following receipt of any notice given under this Section 2, the
Company shall immediately notify all Holders from whom notice has not been
received and shall use its reasonable best efforts to register under the
Securities Act, for public sale in accordance with the method of disposition
specified in such notice from requesting Holders, the number of shares of
Registrable Stock specified in such notice (and in all notices received by the
Company from other Holders within thirty (30) days after the giving of such
notice by the Company). The Holders of a majority of the shares of Registrable
Stock to be sold in such offering may designate the managing underwriter of such
offering, subject to the approval of the Company, which approval shall not be
unreasonably withheld or delayed. The Company shall be obligated to register
Registrable Stock pursuant to a required registration in accordance with this
Section 2 on two occasions only, provided, however, that such obligation shall
be deemed satisfied only when a registration statement covering all shares of
Registrable Stock specified in notices received as aforesaid and which has not
been withdrawn by the Holder thereof, for sale in accordance with the method of
disposition specified by the requesting Holders, shall have become effective and
all such shares shall have been sold pursuant thereto.

     (c)  The Company shall be entitled to include in any Registration Statement
referred to in this Section 2, for sale in accordance with the method of
disposition specified by the requesting Holders, shares of Common Stock to be
sold by the Company for its own account or for the account of other
stockholders, except as and to the extent that, in the opinion of the managing
underwriter, if any, such inclusion would adversely affect the marketing of the
Registrable Stock to be sold. Except for registration statements on Form S-4, S-
8 or any successor thereto, the Company will not file with the Commission any
other registration statement with respect to its Common Stock, whether for its
own account or that of other stockholders, from the date of receipt of a notice
from requesting Holders pursuant to this Section 2 until the completion of the
period of distribution of the registration contemplated thereby.

     3.   Incidental Registration.  Each time the Company shall determine to
          -----------------------
file a Registration Statement in connection with the proposed offer and sale for
money of any of its

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<PAGE>

securities by it or any of its security holders, the Company will give written
notice of its determination to all Holders. Upon the written request of a Holder
given within thirty (30) days after the giving of any such notice by the
Company, the Company will use its reasonable best efforts to cause all such
shares of Registrable Stock, the Holders of which have so requested registration
thereof, to be included in such Registration Statement, all to the extent
requisite to permit the sale or other disposition by the prospective seller or
sellers of the Registrable Stock to be so registered. If the Registration
Statement is to cover an underwritten distribution, the Company shall use its
reasonable best efforts to cause the Registrable Stock requested for inclusion
pursuant to this Section 3 to be included in the underwriting on the same terms
and conditions as the securities otherwise being sold through the underwriters.
If, in the good faith judgment of the managing underwriter of such public
offering, the inclusion of all of the Registrable Stock requested for inclusion
pursuant to this Section 3 and other securities would interfere with the
successful marketing of a smaller number of shares to be offered, then the
number of shares of Registrable Stock and other securities to be included in the
offering (except for shares to be issued by the Company in an offering initiated
by the Company or by any other party pursuant to registration rights granted to
such party) shall be reduced to the required level with the participation in
such offering to be pro rata among the Holders thereof requesting such
registration, based upon the number of shares of Registrable Stock and other
securities owned by such Holders; provided, however, that the right of the
underwriters to reduce the number of shares of Registrable Stock to be included
in the offering as described above shall be restricted so that the number of
shares of Registrable Stock (other than shares to be issued by the Company in an
offering initiated by the Company or by any other party pursuant to registration
rights granted to such party) included in any such registration is not reduced
below twenty percent (20%) of the aggregate number of shares being registered in
such offering. Notwithstanding the foregoing, this Section 3 and the rights
thereunder shall not apply to the Company's initial public offering of shares of
Common Stock led by Chase Securities Inc. ("Chase H&Q"), provided that such
offering is completed within nine (9) months from the date hereof (the "Chase
H&Q Public Offering").

     4.   Registration on Form S-3.  If at any time (a) a Holder or Holders
          ------------------------
request that the Company file a registration statement on Form S-3 or any
successor form of "short-form" registration statement for a public offering of
all or any portion of the shares of Registrable Stock held by such requesting
Holder or Holders, (b) the reasonably anticipated aggregate price to the public
of which would exceed $2,000,000, and (c) the Company is a registrant entitled
to use Form S-3 or any successor form of "short-form" registration statement to
register such shares, then the Company shall use its reasonable best efforts to
register under the Securities Act on Form S-3 or any successor thereto, for
public sale in accordance with the method of disposition specified in such
notice, the number of shares of Registrable Stock specified in such notice.
Whenever the Company is required by this Section 4 to use its best efforts to
effect the registration of Registrable Stock, each of the procedures and
requirements of Section 2 (including but not limited to the requirement that the
Company notify all Holders from whom notice has not been received and provide
them with the opportunity to participate in the offering) shall apply to such
registration, provided, however, that there shall be no more than two
              --------  -------
registrations on Form S-3 which may be requested and obtained under this Section
4 during any 12 month period unless the Holder or Holders of at least fifty
percent (50%) of the Registrable Stock request the Company to make an additional
registration on Form S-3 within such 12 month period, and provided, further,
however, that the requirements contained in the first sentence of Section 2(a)
shall not apply to any registration on Form S-3 which may be requested and
obtained under this Section 4.

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<PAGE>

     5.   Registration Procedures.  If and whenever the Company is required by
          -----------------------
the provisions of Section 2, 3 or 4 hereof to effect the registration of shares
of Registrable Stock under the Securities Act, the Company will, at its expense,
as expeditiously as possible:

     (a)  In accordance with the Securities Act and the rules and regulations of
the Commission, prepare and file with the Commission a Registration Statement
with respect to such securities and use its best efforts to cause such
Registration Statement to become and remain effective until the securities
covered by such Registration Statement have been sold, and prepare and file with
the Commission such amendments to such Registration Statement and supplements to
the prospectus contained therein as may be necessary to keep such Registration
Statement effective and such Registration Statement and prospectus accurate and
complete until the earlier to occur of (i) the date by which all of the
securities covered by such Registration Statement have been sold and (ii) one
hundred twenty (120) days after the Registration Statement became effective;

     (b)  If the offering is to be underwritten in whole or in part, enter into
a written underwriting agreement in form and substance reasonably satisfactory
to the managing underwriter of the public offering and the Holders participating
in such offering;

     (c)  Furnish to the participating Holders and to the underwriters such
reasonable number of copies of the Registration Statement, preliminary
prospectus, final prospectus and such other documents as such underwriters and
participating Holders may reasonably request in order to facilitate the public
offering of such securities;

     (d)  Use its best efforts to register or qualify the securities covered by
such Registration Statement under such state securities or blue sky laws of such
jurisdictions (i) as shall be reasonably appropriate for the distribution of the
securities covered by such Registration Statement or (ii) as such participating
Holders and underwriters may reasonably request within twenty (20) days
following the original filing of such Registration Statement, except that (i)
the Company shall not for any purpose be required to execute a general consent
to service of process, to subject itself to taxation, or to qualify to do
business as a foreign corporation in any jurisdiction where it is not so
qualified and (ii) the Company shall not be obligated to register or qualify its
securities in any jurisdiction which requires, as a condition to such
registration or qualification, that one or more holders of securities of the
Company escrow such securities or agree to additional resale restrictions on
such securities and such holders do not agree to such restrictions;

     (e)  Notify the Holders participating in such registration, promptly after
it shall receive notice thereof, of the date and time when such Registration
Statement and each post-effective amendment thereto has become effective or a
supplement to any prospectus forming a part of such Registration Statement has
been filed;

     (f)  Notify the Holders participating in such registration promptly of any
request by the Commission or any state securities commission or agency for the
amending or supplementing of such Registration Statement or prospectus or for
additional information;

     (g)  Prepare and file with the Commission, promptly upon the request of any
such participating Holders, any amendments or supplements to such Registration
Statement or prospectus which, in the opinion of counsel representing the
Company in such registration (and

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<PAGE>

which counsel is reasonably acceptable to such participating Holders), is
required under the Securities Act or the rules and regulations thereunder in
connection with the distribution of the Registrable Stock by such participating
Holders;

     (h)  Prepare and promptly file with the Commission, and promptly notify
such participating Holders of the filing of, such amendments or supplements to
such Registration Statement or prospectus as may be necessary to correct any
statements or omissions if, at the time when a prospectus relating to such
securities is required to be delivered under the Securities Act, any event has
occurred as the result of which any such prospectus or any other prospectus as
then in effect would include an untrue statement of a material fact or omit to
state any material fact required to be stated therein or necessary to make the
statements therein not misleading;

     (i)  In case any of such participating Holders or any underwriter for any
such Holders is required to deliver a prospectus at a time when the prospectus
then in circulation is not in compliance with the Securities Act or the rules
and regulations of the Commission, prepare promptly such amendments or
supplements to such Registration Statement and such prospectus as may be
necessary in order for such prospectus to comply with the requirements of the
Securities Act and such rules and regulations;

     (j)  Advise such participating Holders, promptly after it shall receive
notice or obtain knowledge thereof, of the issuance of any stop order by the
Commission or any state securities commission or agency suspending the
effectiveness of such Registration Statement or the initiation or threatening of
any proceeding for that purpose and promptly use its best efforts to prevent the
issuance of any stop order or to obtain its withdrawal if such stop order should
be issued;

     (k)  Not file any amendment or supplement to such Registration Statement or
prospectus to which counsel for such participating Holders has reasonably
objected on the grounds that such amendment or supplement does not comply in all
material respects with the requirements of the Securities Act or the rules and
regulations thereunder, after having been furnished with a copy thereof at least
five (5) business days prior to the filing thereof (which advance furnishing of
copies the Company hereby agrees to); provided, however, that the failure of
such participating Holders or their counsel to review or object to any amendment
or supplement to such Registration Statement or prospectus shall not affect the
rights of such participating Holders or any controlling person or persons
thereof or any underwriter or underwriters therefor under Section 7 hereof;

     (l)  At the request of any such participating Holder (i) furnish to such
Holder on the effective date of the Registration Statement or, if such
registration includes an underwritten public offering, at the closing provided
for in the underwriting agreement, an opinion, dated such date, of the counsel
representing the Company for the purposes of such registration, addressed to the
underwriters, if any, and to the Holder or Holders making such request, covering
such matters with respect to the registration statement, the prospectus and each
amendment or supplement thereto, proceedings under state and federal securities
laws, other matters relating to the Company, the securities being registered and
the offer and sale of such securities as are customarily the subject of opinions
of issuer's counsel provided to underwriters in underwritten public offerings
and (ii) use its best effort to furnish to such Holder letters dated each such
effective date and such closing date, from the independent certified public
accountants of the Company, addressed to the underwriters, if any, and to the
Holder or Holders making such

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request, stating that they are independent certified public accountants within
the meaning of the Securities Act and dealing with such matters as the
underwriters may request, or, if the offering is not underwritten, that in the
opinion of such accountants the financial statements and other financial data of
the Company included in the Registration Statement or the prospectus or any
amendment or supplement thereto comply in all material respects with the
applicable accounting requirements of the Securities Act, and additionally
covering such other financial matters, including information as to the period
ending not more than five (5) business days prior to the date of such letter
with respect to the Registration Statement and prospectus, as such requesting
Holder or Holders may reasonably request;

     (m)  Refrain from making any sale or distribution of its securities except
pursuant to any stock option plan or any pre-existing agreement for the sale of
such securities for at least ninety (90) days after the date such Registration
Statement became effective (or such longer period, not to exceed one hundred
eighty (180) days, as may be required by the managing underwriter of such public
offering);

     (n)  Use its best efforts to ensure the obtaining of all necessary
approvals from the NASD; and

     (o)  Use its best efforts to list the Registrable Stock covered by such
Registration Statement with any securities exchange or other securities market
on which the Common Stock is then listed and traded.

     6.   Expenses.
          --------

     (a)  With respect to each registration effected pursuant to Section 2, 3 or
4 hereof, all fees, costs and expenses of and incidental to such registration
and the public offering in connection therewith shall be borne by the Company;
provided, however, (i) that security holders participating in any such
registration shall bear their pro rata share of the underwriting discounts and
selling commissions, and (ii) any such fee, cost or expense which does not
constitute a normal fee, cost or expense of such registration and which is
attributable solely to one (1) security holder
     participating in any such registration shall be borne by that holder.

     (b)  The fees, costs and expenses of registration to be borne by the
Company as provided in paragraph (a) above, shall include, without limitation
all registration, filing and NASD fees, printing expenses, fees and
disbursements of counsel and accountants for the Company, fees and disbursements
of counsel for the underwriter or underwriters of such securities (if the
Company and/or selling security holders are otherwise required to bear such fees
and disbursements), all legal fees and disbursements and other expenses of
complying with state securities or blue sky laws of any jurisdictions in which
the securities to be offered are to be registered or qualified, reasonable fees
and disbursements of one counsel for the selling security holders and the
premiums and other costs of policies of insurance insuring the Company against
liability arising out of such public offering, if the Board of Directors of the
Company elects to obtain such insurance.

     7.   Indemnification and Contribution.
          --------------------------------

     (a)  To the fullest extent permitted by law, the Company will indemnify and
hold harmless each Holder of shares of Registrable Stock which are included in a
Registration Statement pursuant to the provisions of this Agreement and any
underwriter (as defined in the

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Securities Act) for such Holder, and any person who controls such Holder or such
underwriter within the meaning of the Securities Act, and each of their
successors, from and against, and will reimburse such Holder and each such
underwriter and controlling person with respect to, any and all claims, actions,
demands, losses, damages, liabilities, costs and expenses (including reasonable
attorney's fees) to which such Holder or any such underwriter or controlling
person may become subject under the Securities Act or otherwise, insofar as such
claims, actions, demands, losses, damages, liabilities, costs or expenses arise
out of or are based upon any untrue statement or alleged untrue statement of any
material fact contained in such Registration Statement, any prospectus contained
therein or any amendment or supplement thereto, or arise out of or are based
upon the omission or alleged omission to state therein a material fact required
to be stated therein or necessary to make the statements therein not misleading
or arise out of any violation by the Company of any rule or regulation under the
Securities Act applicable to the Company and relating to action or inaction
required of the Company in connection with such registration; provided, however,
that the Company will not be liable in any such case to the extent that any such
claim, action, demand, loss, damage, liability, cost or expense arises out of or
is based upon an untrue statement or alleged untrue statement or omission or
alleged omission so made in reliance upon and in strict conformity with
information furnished by such Holder, such underwriter or such controlling
person in writing specifically for use in the preparation thereof; and provided,
further, that the foregoing indemnity agreement is subject to the condition
that, insofar as it relates to any such untrue statement (or alleged untrue
statement) or omission (or alleged omission) made in the preliminary prospectus
but eliminated or remedied in the amended prospectus on file with the Commission
at the time the Registration Statement becomes effective or in the amended
prospectus on file with the Commission pursuant to Rule 424(b) (the "Amended
Prospectus"), such indemnity agreement shall not inure to the benefit of any
indemnitee if a copy of the Amended Prospectus was furnished to the person or
entity asserting the loss, liability, claim or damage at or prior to the time
such furnishing is required by the Securities Act; and provided, further, that
this indemnity shall not be deemed to relieve any underwriter of any of its due
diligence obligations.

     (b)  Each Holder of shares of the Registrable Stock which are included in a
registration pursuant to the provisions of this Agreement will, severally and
not jointly, indemnify and hold harmless the Company, each person who controls
the Company, each officer of the Company who signs the Registration Statement,
each director of the Company, each underwriter and each person who controls such
underwriter, and their respective heirs, successors and assigns, from and
against, and will reimburse the Company and such persons with respect to, any
and all losses, damages, liabilities, costs or expenses to which the Company or
such persons may become subject under the Securities Act or otherwise, to the
extent that any such loss, damage, liability, cost or expense arises out of or
is based upon any untrue or alleged untrue statement of any material fact
contained therein or any amendment or supplement thereto, or arises out of or is
based upon any omission or alleged omission to state therein a material fact
required to be stated therein or necessary to make the statements therein, in
light of the circumstances in which they are made, not misleading, in each case
to the extent, but only to the extent that such untrue statement or alleged
untrue statement or omission or alleged omission was so made in reliance upon
and in strict conformity with written information furnished by such Holder
specifically for use in the preparation thereof; provided that the liability of
each Holder hereunder shall be limited to the proportion of any such claim,
action, demand, loss, damage, liability, cost or expense which is equal to the
proportion that the public offering price of the shares of Registrable Stock
sold by such Holder under such Registration Statement bears to the total
offering price of all securities sold thereunder, but not, in any event, to
exceed the net

                                       10
<PAGE>

proceeds received by such Holder from the sale of shares of Registrable Stock
covered by such Registration Statement; provided, further, that the foregoing
indemnity agreement is subject to the condition that, insofar as it relates to
any such untrue statement (or alleged untrue statement) or omission (or alleged
omission) made in the preliminary prospectus but eliminated or remedied in the
amended prospectus on file with the Commission at the time the Registration
Statement becomes effective or in the Amended Prospectus, such indemnity
agreement shall not inure to the benefit of any indemnitee if a copy of the
Amended Prospectus was furnished to the person or entity asserting the loss,
liability, claim or damage at or prior to the time such furnishing is required
by the Securities Act; and provided, further, that this indemnity shall not be
deemed to relieve any underwriter of any of its due diligence obligations.

     (c)  Promptly after receipt by a party to be indemnified pursuant to the
provisions of paragraph (a) or (b) of this Section 7 (an "indemnified party") of
notice of the commencement of any action involving the subject matter of the
foregoing indemnity provisions, such indemnified party will, if a claim thereof
is to be made against the indemnifying party pursuant to the provisions of
paragraph (a) or (b), notify the indemnifying party of the commencement thereof;
but the omission so to notify the indemnifying party will not relieve it from
any liability which it may have to an indemnified party otherwise than under
this Section 7 and shall not relieve the indemnifying party from liability under
this Section 7 unless such indemnifying party is prejudiced by such omission. In
case such action is brought against any indemnified party and it notifies the
indemnifying party of the commencement thereof, the indemnifying party shall
have the right to participate in, and, to the extent that it may wish, jointly
with any other indemnifying party similarly notified, to assume the defense
thereof, with counsel reasonably satisfactory to such indemnified party, and
after notice from the indemnifying party to such indemnified party of its
election so to assume the defense thereof, the indemnifying party will not be
liable to such indemnified party pursuant to the provisions of such paragraph
(a) and (b) for any legal or other expense subsequently incurred by such
indemnified party in connection with the defense thereof other than reasonable
costs of investigation. No indemnifying party shall be liable to an indemnified
party for any settlement of any action or claim without the consent of the
indemnifying party; no indemnifying party may unreasonably withhold its consent
to any such settlement. No indemnifying party will consent to entry of any
judgment or enter into any settlement which does not include as an unconditional
term thereof the giving by the claimant or plaintiff to such indemnified party
of a release from all liability in respect to such claim or litigation.

     (d)  In order to provide for just and equitable contribution to joint
liability under the Securities Act in any case in which either (i) any Holder
exercising rights under this Agreement, or any controlling person of any such
Holder, makes a claim for indemnification pursuant to this Section 7 but it is
judicially determined (by the entry of a final judgment or decree by a court of
competent jurisdiction and the expiration of time to appeal or the denial of the
last right of appeal) that such indemnification may not be enforced in such case
notwithstanding the fact that this Section 7 provides for indemnification in
such case, or (ii) contribution under the Securities Act may be required on the
part of any such selling Holder or any such controlling person in circumstances
for which indemnification is provided under this Section 7; then, and in each
such case, the Company and such Holder will contribute to the aggregate losses,
claims, damages or liabilities to which they may be subject (after contribution
from others) in such proportion so that such Holder is responsible only for the
portion represented by the percentage that the public offering price of its
Registrable Stock offered by the Registration Statement bears to the public
offering price of all securities offered by such Registration Statement, and the
Company and

                                       11
<PAGE>

other persons are responsible for the remaining portion; provided, however,
that, in any such case, (A) no person or entity guilty of fraudulent
misrepresentation (within the meaning of Section 11(f) of the Securities Act)
will be entitled to contribution from any person or entity who was not guilty of
such fraudulent misrepresentation and (B) no such Holder will be required to
contribute any amount in excess of the net proceeds received by such Holder from
the sale of all such Registrable Stock offered by it pursuant to such
Registration Statement.

     8.   Reporting Requirements Under Securities Exchange Act of 1934.  On or
          ------------------------------------------------------------
prior to an initial public offering of the Common Stock, the Company shall
register its Common Stock under Section 12 of the Exchange Act and shall keep
effective such registration and shall timely file such information, documents
and reports as the Commission may require or prescribe under Section 13 of the
Exchange Act.  From and after the effective date of the first Registration
Statement filed by the Company, the Company shall (whether or not it shall then
be required to do so) timely file such information, documents and reports as the
Commission may require or prescribe under Section 13 or 15(d) (whichever is
applicable) of the Exchange Act.  Immediately upon becoming subject to the
reporting requirements of either Section 13 or 15(d) of the Exchange Act, the
Company shall forthwith upon request furnish any Holder of Registrable Stock (i)
a written statement by the Company that it has complied with such reporting
requirements, (ii) a copy of the most recent annual or quarterly report of the
Company, and (iii) such other reports and documents filed by the Company with
the Commission as such Holder may reasonably request in availing itself of an
exemption for the sale of Registrable Stock without registration under the
Securities Act.  The Company acknowledges and agrees that the purposes of the
requirements contained in this Section 8 are (a) to enable any such Holder to
comply with the current public information requirement contained in Paragraph
(c) of Rule 144 under the Securities Act should such Holder ever wish to dispose
of any of the securities of the Company acquired by it without registration
under  the Securities Act in reliance upon Rule 144 (or any other similar or
successor exemptive provision), and (b) to qualify the Company for the use of
Registration Statements on Form S-3.  In addition, the Company shall take such
other measures and file such other information, documents and reports, as shall
hereafter be required by the Commission as a condition to the availability of
Rule 144 under the Securities Act (or any similar or successor exemptive
provision hereafter in effect) and the use of Form S-3.  The Company also
covenants to use its best efforts, to the extent that it is reasonably within
its power to do so, to qualify for the use of Form S-3.  From and after the
effective date of the first Registration Statement filed by the Company, the
Company agrees to use its best efforts to facilitate and expedite transfers of
Registrable Stock pursuant to Rule 144 under the Securities Act (or any similar
or successor exemptive provision hereafter in effect), which efforts shall
include timely notice to its transfer agent to expedite such transfers of
Registrable Stock.

     9.   Stockholder Information.  The Company may require each Holder of
          -----------------------
Registrable Stock as to which any registration is to be effected pursuant to
this Agreement to furnish the Company in a timely manner such information with
respect to such Holder and the distribution of such Registrable Stock as the
Company may from time to time reasonably request in writing and as shall be
required by law or by the Commission in connection therewith.

     10.  Private Offerings.  (a)  Except in a public offering registered under
          -----------------
the Securities Act, the Company shall not issue or sell any equity security
unless each recipient thereof agrees in writing with the Company not to offer to
sell or sell such equity security for at least one hundred twenty (120) days
after the closing of the initial public offering of Common Stock of the Company
registered under the Securities Act (or such longer period as may be required by
the

                                       12
<PAGE>

managing underwriter of such public offering) or ninety (90) days after the
closing of any other public offering of securities of the Company registered
under the Securities Act.

     (b)  Each Investor hereby agrees, upon written request of the Company, not
to offer to sell or sell any of the Company's equity securities owned by such
Investor for at least one hundred twenty (120) days after the closing of the
initial public offering of the Common Stock of the Company registered under the
Securities Act; provided, however, (i) all officers and directors of the Company
                --------  -------
and all holders of at least 5% of the Company's Common Stock are similarly bound
with regard to the initial public offering and (ii) that no Investor shall be
obligated to agree to any such "lock-up" period which exceeds the shortest time
period agreed to by any other stockholder of the Company. Notwithstanding the
foregoing 120-day period, each Investor hereby agrees not to offer to sell or
sell any of the Company's equity securities for at least one hundred eighty
(180) days after the closing of the Chase H&Q Public Offering; provided,
                                                               --------
however, (i) all officers and directors of the Company and all holders of at
-------
least 3% of the Company's Common Stock are similarly bound with regard to the
Chase H&Q Public Offering and (ii) that no Investor shall be obligated to agree
to any such "lock-up" period which exceeds the shortest time period agreed to by
any other stockholder of the Company. Pursuant to the foregoing sentence, each
Investor agrees to execute the form of "lock-up" agreement required by Chase H&Q
in connection with the Chase H&Q Public Offering provided that such lock-up
agreement is in a form reasonably satisfactory to such Investor (the "H&Q Lock-
up"). If any shares held by a stockholder who is bound by a H&Q Lock-up are
released (the "Released Stockholder"), a number of shares held by each Investor
shall be released equal to the product of the number of shares held by such
Investor multiplied by a fraction, the numerator of which shall be equal to the
number of shares held by the Released Stockholder that were released and the
denominator of which shall be the total number of shares held by the Released
Stockholder.

     11.  Specific Enforcement.  Each of  the parties  hereto acknowledges that
          --------------------
the parties will be irreparably damaged in the event that this Agreement is not
specifically enforced.  Upon a breach or threatened breach of the terms,
covenants or conditions of this Agreement by any of the parties hereto, the
other parties shall, in addition to all other remedies,  be entitled to a
temporary or permanent injunction, without showing any actual damage, or a
decree for specific performance, in accordance with the provisions hereof.

     12.  Notices.  Any notice required or permitted to be given hereunder shall
          -------
be in writing and shall be deemed to be properly given when delivered (i) if by
hand, at the time of delivery thereof to the receiving party at the address of
such party as so designated below, (ii) if made by facsimile transmission, at
the time that receipt thereof has been acknowledged by electronic confirmation
or otherwise, (iii) if sent by overnight courier, on the next business day
following the day such notice is delivered to the courier service, or (iv) if
sent by registered or certified mail, on the fifth business day following the
day such mailing is made, addressed as follows:

     If to the Company:  SpeechWorks International, Inc.
                         695 Atlantic Avenue
                         Boston, MA 02111
                         Attn: Rick Olin, General Counsel
                         Fax: (617) 757-2211

                         with a copy to:

                                       13
<PAGE>

                         Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
                         One Financial Center
                         Boston, Massachusetts 02111
                         Attn: Steven P. Rosenthal, Esq.
                         Fax: (617) 542-2241

     If to any Investor: To the address for each such Investor set forth on
                         Schedule RRA hereto

and if to any other Holder at such Holder's address for notice as set forth in
the register maintained by the Company, or, as to any of the foregoing, to such
other address as any such party may give the others notice of pursuant to this
Section, provided that a change of address shall only be effective upon receipt.

     13.  Governing Law; Jury Waiver.  This Agreement shall be governed by, and
          --------------------------
construed in accordance with, the laws of the State of Delaware. The parties
hereto waive all right to trial by jury in any action or proceeding to enforce
or defend any rights under this Agreement.

     14.  Waivers: Amendments.  No waiver of any right hereunder by any party
          -------------------
shall operate as a waiver of any other right, or of the same right with respect
to any subsequent occasion for its exercise, or of any right to damages. No
waiver by any party of any breach of this Agreement shall be held to constitute
a waiver of any other breach or a continuation of the same breach. All remedies
provided by this Agreement are in addition to all other remedies provided by
law. This Agreement may not be amended except by a writing executed by the
Company and the Holders of at least a majority of the Registrable Stock.

     15.  Other Registration Rights.  The Company shall not grant to any third
          -------------------------
party any registration rights more favorable than any of those contained herein,
so long as any of the registration rights under this Agreement remains in
effect, unless the holders of Registrable Stock are granted rights to
participate together with any such third party in such registration rights.

     16.  Successors and Assigns.  This Agreement shall be binding upon and
          ----------------------
shall inure to the benefit of the respective legal representatives, successors
and assigns of the parties hereto; provided, however, that the registration
                                   --------  -------
rights conferred herein shall only inure to the benefit of a transferee of
Registrable Stock if (i) there is transferred to such transferee at least twenty
(20%) percent of the Registrable Stock originally issued by the Company to the
direct or indirect transferor of such transferee, (ii) such transferee is a
partner, shareholder, member or affiliate of a party hereto; and in each case
such transferee becomes a party to this Agreement by signing a counterpart
hereof, at which point such transferee shall become an "Investor" for the
purposes of this Agreement, or (iii) such transferee is a member of the family
(i.e., spouse, sibling, spouse's sibling, child (natural or adopted), stepchild,
 ----
grandchild, uncle, aunt, niece, nephew, parent, grandparent or any other lineal
ancestor or descendent) of a party or partner, shareholder, member or affiliate
of a party hereto; provided, however, that no expansion of the definition of
Holders set forth above shall be effected by this Section 16.

                                       14
<PAGE>

     17.  Counterparts.  This Agreement may be executed in two or more
          ------------
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument.

     18.  Prior Understandings.  This Agreement represents the complete
          --------------------
agreement of the parties with respect to the transactions contemplated hereby
and supersedes all prior agreements and understandings.

     19.  Headings.  Headings in this Agreement are included for reference only
          --------
and shall have no effect upon the construction or interpretation of any part of
this Agreement.

     20.  Severability.  If any provision of this Agreement shall be held to be
          ------------
illegal, invalid or unenforceable, such illegality, invalidity or
unenforceability shall attach only to such provision and shall not in any manner
affect or render illegal, invalid or unenforceable any other provision of this
Agreement, and this Agreement shall be carried out as if any such illegal,
invalid or unenforceable provision were not contained herein.

     21.  Termination of Registration Obligations.  The obligations of the
          ---------------------------------------
Company to register shares of Registrable Stock shall terminate on the ninth
(9th) anniversary of the date of this Agreement and, if sooner, in the case of
registrations under Section 2 above, five (5) years following the effective date
of the registration statement for the Company's first firm commitment
underwritten public offering of its equity securities.

     22.  Consent to Fourth Amended and Restated Agreement.  The parties hereto,
          ------------------------------------------------
holding in the aggregate a sufficient number of shares of Registrable Stock to
amend the Third Amended and Restated Registration Rights Agreement in accordance
with the provisions of Section 14 thereof, hereby consent to this amendment and
restatement thereof.

                           [signature pages follow]

                                       15
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have executed this Fourth Amended
and Restated Registration Rights Agreement as of the date first above written.

                                SPEECHWORKS INTERNATIONAL, INC.

                                    /s/ Stuart Patterson
                                By:______________________________________
                                    Stuart Patterson, President and Chief
                                    Executive Officer

                                INVESTORS:

                                IGATE VENTURES I, L.P.

                                     /s/ Ajmah Noorani
                                By:______________________________________
                                Name:  Ajmah Noorani
                                Title: General Partner

                                REUTERS HOLDINGS SWITZERLAND SA

                                     /s/ J. Taysom
                                By:______________________________________
                                Name:  J. Taysom
                                Title: CEO

                                CITICORP STRATEGIC TECHNOLOGY CORP.

                                     /s/ William F. Carson
                                By:______________________________________
                                Name:   William F. Carson
                                Title:  Vice President

                                GE CAPITAL EQUITY INVESTMENTS, INC.

                                     /s/ Stefan Abbruzzese
                                By:______________________________________
                                Name:   Stefan Abbruzzese
                                Title:  Vice President

                                MCI WORLDCOM VENTURE FUND, INC.

                                     /s/ Susan Mayer
                                By:______________________________________
                                Name:   Susan Mayer
                                Title:  President

         SIGNATURE PAGE FOR SPEECHWORKS REGISTRATION RIGHTS AGREEMENT

                                       16
<PAGE>

                              CHARLES RIVER PARTNERSHIP VII

                              By: /s/ Richard M. Burnes, Jr.
                                  -----------------------------------------
                              Name: Richard M. Burnes
                              Title: General Partner

                              ATLAS VENTURE FUND II, L.P.

                              By:   Atlas Venture Associates II, L.P., its
                                    general partner

                              By: /s/ Axel Bichara
                                  -----------------------------------------
                              Name:  Axel Bichara
                              Title: General Partner

                              QUESTMARK PARTNERS, L.P.

                              By: /s/ Thomas R. Hitchner
                                  -----------------------------------------
                              Name: Thomas R. Hitchner
                              Title: General Partner

                              INTEL 64 FUND, LLC
                              By:  INTEL 64 FUND OPERATIONS, INC.,
                                   its Coordinating Member

                              By: /s/ Arvind Sodhani
                                  -----------------------------------------
                              Name: Arvind Sodhani
                              Title: Vice President and Treasurer

                              BANK OF AMERICA VENTURES

                              By: /s/ Robert M. Obuch
                                  -----------------------------------------
                              Name: Robert M. Obuch
                              Title: Principal

                              BA VENTURE PARTNERS III

                              By: /s/ Robert M. Obuch
                                  -----------------------------------------
                              Name: Robert M. Obuch
                              Title: Principal

         SIGNATURE PAGE FOR SPEECHWORKS REGISTRATION RIGHTS AGREEMENT

                                       17
<PAGE>

                              RIGGS CAPITAL PARTNERS, LLC

                                    /s/ J. Carter Beese, Jr.
                              By:_____________________________________
                              Name: J. Carter Beese, Jr.
                              Title: President

                              MINTZ LEVIN INVESTMENTS LLC

                                    /s/ Steven P. Rosenthal
                              By:_____________________________________
                              Name: Steven P. Rosenthal
                              Title: Manager

                              /s/ Steven P. Rosenthal
                              ________________________________________
                              Steven P. Rosenthal

                              /s/ Suzanne Abair and Kathleen MacDonald
                              ________________________________________
                              Suzanne Abair and Kathleen MacDonald

                              /s/ Robert S. Fore
                              ________________________________________
                              Robert S. Fore

                              LEE CAPITAL HOLDINGS

                              By:_____________________________________
                              Name:
                              Title:

                              CITIZENS CAPITAL INCORPORATED

                              By:_____________________________________
                              Name:
                              Title:

                              ________________________________________
                              JOSEPH MURPHY

         SIGNATURE PAGE FOR SPEECHWORKS REGISTRATION RIGHTS AGREEMENT

                                       18
<PAGE>

                              DIGITAL BANDWIDTH LLC

                                     /s/ David B. Weinberg
                              By:______________________________________
                              Name:  David B. Weinberg
                              Title: President

                              INTEL CORPORATION

                                     /s/ Arvind Sodhani
                              By:______________________________________
                              Name:   Arvind Sodhani
                              Title:  Vice President and
                                      Treasurer

                              SAP AMERICA, INC.

                              By:______________________________________
                              Name:
                              Title:

                              _________________________________________
                              Paul Yovovich

                              _________________________________________
                              Ralph Mor

                              _________________________________________
                              Hedva Mor

                              _________________________________________
                              Jeffrey Mor

                              _________________________________________
                              Jean Guy Dahan

                              _________________________________________
                              Naim Murad

                              _________________________________________
                              John Meyrick

                              _________________________________________
                              Brett Phaneuf

         SIGNATURE PAGE FOR SPEECHWORKS REGISTRATION RIGHTS AGREEMENT

                                       19
<PAGE>

                              _________________________________________
                              William J. O'Farrell

                              __________________________________________
                              Noreen D. O'Farrell

                              _________________________________________
                              William Ledingham

                              _________________________________________
                              William Haney

                              __________________________________________
                              Anne G. Haney

                              LIGHTHOUSE CAPITAL PARTNERS, L.P.

                              By:  LIGHTHOUSE MANAGEMENT
                                   PARTNERS, L.P., its general partner

                                   By:  LIGHTHOUSE CAPITAL
                                        PARTNERS, INC., its general partner

                              By:________________________________
                              Title:_____________________________

                              _________________________________________
                              Mark Holthouse

                              _________________________________________
                              Stephen Smith

                              _________________________________________
                              Sol Lerner

                              _________________________________________
                              Henry Lerner

                              _________________________________________
                              Leonard Epstein

                              _________________________________________
                              Bella Lerner

         SIGNATURE PAGE FOR SPEECHWORKS REGISTRATION RIGHTS AGREEMENT

                                       20
<PAGE>

                              ________________________________________
                              Miriam Epstein

                              ________________________________________
                              Brian S. Eberman

                              _______________________________________
                              Edward J. McCaffrey

                              _______________________________________
                              Joyce V. McCaffrey

         SIGNATURE PAGE FOR SPEECHWORKS REGISTRATION RIGHTS AGREEMENT

                                       21
<PAGE>

                                 Schedule RRA
                                --------------
                                April 11, 2000

Investors and Mailing Addresses:
-------------------------------

iGate Ventures I, L.P.
1004 McKee Road
Oakdale, PA 15071

Counsel:

Buchanan Ingersoll Professional Corporation
One Oxford Centre, 20th Floor
301 Grant Street
Pittsburgh, PA 15219
Attn: James J. Barnes, Esq.
(412) 562-1415
(412) 562-1041 (Fax)

Reuters Holdings Switzerland SA
153 Route de Thonon
1245 Collogne-Bellerive
Switzerland
(with copies to: Reuters Limited
85 Fleet Street
London EC4P 4AJ
United Kingdom
Attention: General Counsel)
<PAGE>

Citicorp Strategic Technology Corp.
909 Third Avenue,
16th Floor, New York, NY 10043
Attention: William F. Carson

GE Capital Equity Investments, Inc.
120 Long Ridge Road, Stamford, CT 06927
Attention: General Counsel

MCI WorldCom Venture Fund, Inc.
1801 Pennsylvania Avenue N.W.
6th Floor
Washington D.C. 20006

Mintz Levin Investments LLC
One Financial Center
Boston, MA 02111
Attention: Steven P. Rosenthal, Esq.

Steven P. Rosenthal
40 Bartlett Street
Marblehead, MA 01945

Suzanne Abair & Kathleen MacDonald
16 Dartmouth Street
Boston, MA 02116

Atlas Venture Fund II, L.P.
222 Berkeley Street
Boston, MA 02116
Attention: Axel Bichara

Charles River Partnership VII
1000 Winter Street
Suite 3300
Waltham, MA 02154
Attention: Richard Burnes

Digital Bandwidth LLC
One First National Plaza
Suite 3140
Chicago, IL
Attention: David B. Weinberg

Bank of America Ventures
950 Tower Lane, Suite 700
Foster City, CA 94404
Attention: Robert Obuch

                                       2
<PAGE>

BA Venture Partners III
950 Tower Lane, Suite 700
Foster City, CA 94404
Attention: Robert Obuch

Intel Corporation
5200 N.E. Elam Young Parkway
Hillsboro, OR 07123
Attention: Ken Matthews

SAP America, Inc.
3999 WestChester Pike
Newton Square, PA 19073
Attention: Gary Fromer

QuestMark Partners, L.P.
One South Street, Suite 800
Baltimore, Maryland 21202
Attention: Tim Krongard

Riggs Capital Partners
800 17/th/ Street, N.W.
Washington, DC 20006-3944
Attention: Vicken Dombalagian

Intel 64 Fund Operations, Inc.
2200 Mission College Blvd.
Santa Clara, CA 95052
Attn: Portfolio Manager - M/S: RN6-46
With a copy to:
Intel Corporation
2200 Mission College Blvd.
Santa Clara, CA 95052
Attention:  General Counsel

Robert S. Fore
520 Georgetown Avenue
San Mateo, CA 94402

Edward J. McCaffrey
23 Warwick Road
Winnetka, IL 60093

Joyce V. McCaffrey
23 Warwick Road
Winnetka, IL 60093

Paul Yovovich

                                       3
<PAGE>

1007 Forest Avenue
Wilmete, IL 60091-1757

Ralph Mor
11 Brook Road
Sharon, MA 02067

Hedva Mor
Rechov Hatziporen
6-Aleph
Bet Shemesh, ISRAEL 99000

Jeffrey Mor
Rechov Hatziporen
6-Aleph
Bet Shemesh, ISRAEL 99000

Jean Guy Dahan
12 Colburne Crescent, Apt. #3
Brookline, MA 02146

Naim Murad
75 Glengarry #502
Town of Mount Royal, PQ
H3R 1A2
Canada

John Meyrick
22 Lotus Avenue
Scituate, MA 02066

Brett Phaneuf
380 Pine Street
Marshfield, MA 02050

William J. O'Farrell
76 Taber Avenue
Providence, RI 02906

Noreen D. O'Farrell
76 Taber Avenue
Providence, RI 02906

William Ledingham
15 Wingate Road
Wellesley, MA 02181

William Haney

                                       4
<PAGE>

61 Lincoln Road
Wayland, MA 01778

Anne G. Haney
61 Lincoln Road
Wayland, MA 01778

Lighthouse Capital Partners, L.P.
100 Drake's Landing, Suite 260
Greenbrae, CA 94904-3121

Mark Holthouse
163 Upland Road
Newtonville, MA 02160

Stephen Smith
5404 Spangler Avenue
Bethesda, MD 20816

Sol Lerner
10 Flintlock Road
Sharon, MA 02067

Henry Lerner
One Celler Road
Edison, NJ

Leonard Epstein
193 Cheswick Road
Brighton, MA 02135

Bella Lerner
One Celler Road
Edison, NJ

Miriam Epstein
193 Chiswick Road
Brighton, MA 02135

Brian S. Eberman
10 LaFayette Road
Newton,  MA 02162

Lee Capital Holdings, LLC
One International Place
Boston, MA 02110
Attn: Jonathan Lee

                                       5
<PAGE>

Citizens Capital Incorporated
28 State Street, 15/th/ Floor
Boston, MA 02109
Attn: Robert Garrow

Joseph Murphy
40 Maynard Farm Road
Sudbury, MA 01776

                                       6<PAGE>

                                                                    Exhibit 10.3

                                                                           Final
                                                                       Execution

                               695 ATLANTIC AVENUE
                              BOSTON, MASSACHUSETTS
                          Lease dated February 21, 1997

                            ARTICLE I REFERENCE DATA

1.1 Subjects Referred To
Each reference in this Lease to any of the following subjects shall be construed
to incorporate the data stated for that subject in this Article:

LANDLORD: LANDMAN OMNIBUS V LIMITED PARTNERSHIP, a Massachusetts limited
partnership

LANDLORD'S ORIGINAL ADDRESS: c/o Berkeley Investments, Inc.
                             101 Federal Street
                             Boston, MA 02110

LANDLORD'S REPRESENTATIVE:   Peter Merrigan

TENANT: Applied Language Technologies, Inc., a Delaware corporation

TENANT'S NOTICE ADDRESS:     Prior to the Commencement Date:
                             215 First Street
                             Cambridge, MA 02142

                             From and After the Commencement Date:
                             695 Atlantic Avenue
                             Boston, MA 02111

TENANT'S REPRESENTATIVE:     Arthur Haberman

SCHEDULED TERM COMMENCEMENT DATE:  May 1, 1997

TENANTS SPACE:               12,530 square feet of rentable space on the third
                             (3rd) floor of the Building, as shown on the floor
                             plan attached as Exhibit A hereto
<PAGE>

RENTABLE AREA OF TENANT'S SPACE: 12,530 rentable square feet. The Premises
                                 shall conclusively be deemed to contain
                                 12,530 rentable square feet for all
                                 purposes under this Lease, and no
                                 measurement or remeasurement of the
                                 Premises shall be conducted or required
                                 for any purpose under this Lease.

TERM: Sixty-one (61) calendar months (plus the partial month, if any,
      immediately following the Commencement Date)

ANNUAL FIXED RENT:            Rate                      Annual         Monthly
                              ----                      Amount         Amount
                                                        ------         ------

Lease Year 1:                 $19.32 per annum per    $262,252.90    $20,173.30
(thirteen months)             rentable square foot

Lease Year 2:                 $20.32 per annum per    $254,609.60    $21,217.47
(commences thirteen months,   rentable square foot
plus partial month, if any,
after the Commencement Date)

Lease Year 3:                 $21.32 per annum per    $267,139.60    $22,261.63
                              rentable square foot

Lease Year 4:                 $22.32 per annum per    $279,669.60    $23,305.80
                              rentable square foot

Lease Year 5:                 $23.32 per annum per    $292,199.60    $24,349.97
                              rentable square foot

    Note: See Section 2.5 for partial rental abatement for first two months.

                                       -2-
<PAGE>

TENANT'S OPERATING
EXPENSE AND TAX BASE:   The Operating Expenses and Taxes allocable to the
                        Premises, on a square footage basis, during calendar
                        year 1997, adjusted, however, as if Tenant had been in
                        occupancy of the Premises for the entirety of calendar
                        year 1997

SECURITY DEPOSIT:       $200,000 Letter of Credit (see Section 2.8)

ELECTRICITY:            Paid by Tenant pursuant to Section 2.5

RENTABLE FLOOR AREA OF THE BUILDING: 173,177 Rentable Square Feet

PERMITTED USES:         General office purposes only

COMMERCIAL GENERAL
LIABILITY INSURANCE:    Personal Injury and Property Damage Limits -
                        $2,000,000 each

CONTRACTOR'S LIABILITY INSURANCE: $2,000,000

BROKER(S): Spaulding & Slye Company and
            The Columbia Group

1.2     Exhibits. There are incorporated as a part of this Lease:

        EXHIBIT A - Floor Plan of the Premises

        EXHIBIT B - Commencement Date Agreement

        EXHIBIT C - Form of Letter of Credit

        EXHIBIT D - List of Plans for Leasehold Improvements

        EXHIBIT E - Landlord's Services

        EXHIBIT F - Rules and Regulations

        EXHIBIT G - Subordination, Non-Disturbance and Attornment Agreement

                                       -3-
<PAGE>

                                TABLE OF CONTENTS

ARTICLE I REFERENCE DATA
        ..............................................................  1

1.1     Subjects Referred To .........................................  1

1.2     Exhibits .....................................................  3

ARTICLE II PREMISES, TERM AND RENT

        .............................................................. 10

2.1     The Premises
        .............................................................. 10

2.2     Rights to Use Common Facilities
        .............................................................. 10

2.3     Landlord's Reservations
        .............................................................. 10

2.4     Habendum
        .............................................................. 10

2.6     Adjustments for Operating Expenses and Taxes
        .............................................................. 11

2.7     Due Date of Additional Payments; Change in Accounting Period
        .............................................................. 15

2.8     Letter of Credit
        .............................................................. 15

ARTICLE III: ALTERATIONS AND ADDITIONS
        .............................................................. 17

3.1     Initial Fit-Up
        .............................................................. 17

3.2     Work Delays
        .............................................................. 18

                                      -4-
<PAGE>

3.3     Plans and Approvals
        .............................................................. 18

3.4     Construction Provisions
        .............................................................. 20

ARTICLE IV LANDLORD'S COVENANTS;
        INTERRUPTIONS AND DELAYS
        .............................................................. 22

4.1     Services Furnished by Landlord
        .............................................................. 22

4.2     Additional Services Available to Tenant
        .............................................................. 22

4.3     Roof, Exterior Wall, Floor Slab, and Common Facility Repair
        .............................................................. 22

4.4     Access
        .............................................................. 22

4.5     Heat and Air Conditioning
        .............................................................. 22

4.6     Quiet Enjoyment
        .............................................................. 23

4.7     Interruptions and Delays in Service and Repairs, etc.
        .............................................................. 23

4.8     Indemnity.
        .............................................................. 23

4.9     Insurance.
        .............................................................. 24

ARTICLE V TENANT'S COVENANTS
        .............................................................. 25

5.1     Payments
        .............................................................. 25

                                      -5-
<PAGE>

5.2     Repair and Yield Up
        .............................................................. 25

5.3     Use
        .............................................................. 26

5.4     Obstructions, Items Visible from Exterior; Rules and Regulations
        .............................................................. 26

5.5     Safety Appliances
        .............................................................. 26

5.6     Assignment; Sublease
        .............................................................. 27

5.7     Indemnity; Insurance
        .............................................................. 28

5.8     Personal Property at Tenant's Risk
        .............................................................. 29

5.9     Right of Entry
        .............................................................. 29

Upon
        .............................................................. 29

Floor Load; Prevention of Vibration and Noise
        .............................................................. 29

5.11    Personal Property Taxes
        .............................................................. 30

5.12    Signs
        .............................................................. 30

5.13    Compliance with Insurance Regulations
        .............................................................. 30

ARTICLE VI CASUALTY AND TAKING
        .............................................................. 31

6.1     Termination or Restoration; Rent Adjustment; Demolition
        .............................................................. 31

                                      -6-
<PAGE>

6.2     Eminent Domain
        .............................................................. 31

6.3     Temporary Taking
        .............................................................. 32

ARTICLE VII DEFAULT
        .............................................................. 33

7.1     Events of Default
        .............................................................. 33

7.2     Damages
        .............................................................. 23

ARTICLE VIII MISCELLANEOUS
        .............................................................. 36

8.1     [Intentionally omitted]
        .............................................................. 36

8.2     Notice of Lease; Consent and Approval; Notices; Bind and Inure
        .............................................................. 36

8.3     Landlord's Failure to Enforce
        .............................................................. 36

8.4     Acceptance of Partial Payments of Rent; Delivery of Keys
        .............................................................. 37

8.5     Cumulative Remedies
        .............................................................. 37

8.6     Partial Invalidity
        .............................................................. 37

8.7     Self-Help
        .............................................................. 37

8.8     Estoppel Certificates
        .............................................................. 38

8.9     Waiver of Subrogation
        .............................................................. 38

                                      -7-
<PAGE>

8.10    All Agreements Contained
        .............................................................. 38

8.11    Brokerage
        .............................................................. 39

8.12    Submission Not an Option
        .............................................................. 39

8.13    Applicable Law
        .............................................................. 39

8.14    Waiver of Jury Trial
        .............................................................. 39

8.15    Holdover
        .............................................................. 39

8.16    Force Majeure
        .............................................................. 39

8.17    Building Rehabilitation and Repair
        .............................................................. 40

8.18    Compliance with Laws and Insurance Policies
        .............................................................. 40

ARTICLE IX RIGHTS OF PARTIES HOLDING PRIOR INTERESTS
        .............................................................. 42

9.1     Lease Subordinate
        .............................................................. 42

9.2     Modification, Termination, and Cancellation
        .............................................................. 43

9.3     Rights of Holder of Mortgage
        .............................................................. 43

9.4     Assignment of Rents
        .............................................................. 44

                                       -8-
<PAGE>

9.5     Implementation of Article IX
        .............................................................. 44

ARTICLE X HAZARDOUS MATERIALS
        .............................................................. 45

10.1    Tenant's Obligations
        .............................................................. 45

10.2    Survival
        .............................................................. 46

                                       -9-
<PAGE>

                       ARTICLE II PREMISES, TERM AND RENT

2.1     The Premises

        Landlord hereby leases to Tenant and Tenant hereby hires from Landlord
Tenant's Space in the Building (as hereinafter defined), excluding exterior
faces of exterior walls, the common stairways and stairwells, elevators and
elevator shafts, fan rooms, electric and telephone closets, janitor closets,
freight elevator vestibules, and pipes, ducts, conduits, wires and appurtenant
fixtures serving exclusively or in common other parts of the Building, but
including all tenant special installations, stairs, special flues, dumbwaiter
shafts and special air conditioning facilities, specially installed or leased
telephone or electric switchboard, and if Tenant's Space includes less than the
entire rentable area of any floor, excluding the common corridors, elevator
lobbies and any toilets located on such floor. Tenant's Space with such
exclusions is hereinafter referred to as the "Premises." The term "Building"
means the two (2) contiguous buildings, the first known as The Plymouth Rock
Building, being located at and numbered 695 Atlantic Avenue in Boston,
Massachusetts and the second being located at and numbered 20-24 East Street in
Boston, Massachusetts. "Property" means the Building and the land on which the
Building is located (the "Lot").

2.2     Rights to Use Common Facilities

        Tenant shall have, as appurtenant to the Premises, rights to use in
common, subject to reasonable rules of general applicability to tenants of the
Building from time to time made by Landlord of which Tenant is given notice, the
common lobbies, corridors, stairways, elevators and loading platform of the
Building, and the pipes, ducts, conduits, wires and appurtenant meters and
equipment serving the Premises in common with others.

2.3     Landlord's Reservations

        Landlord reserves the right from time to time, without unreasonable
interference with Tenant's use: (a) to install, use, maintain, repair, replace
and relocate for service to the Premises and other parts of the Building, or
either, pipes, ducts, conduits, wires and appurtenant fixtures, wherever located
in the Premises or Building, and (b) to alter or relocate any other common
facility, provided that substitutions are substantially equivalent or better.
Installations, replacements and relocations referred to in clause (a) above
shall be located so far as practicable in the central core area of the Building,
above ceiling surfaces, below floor surfaces or within perimeter walls of the
Premises.

2.4     Habendum

                                     - 10 -
<PAGE>

        Tenant shall have and hold the Premises for a period commencing on the
date (the "Commencement Date") that is the earlier of (a) the "Completion Date"
(but not earlier than May 1, 1997), as defined in Section 3.1 hereof, or (b)
that date on which Tenant commences occupancy of any portion of the Premises for
the Permitted Uses, and continuing for the Term unless sooner terminated as
provided in Section 6.1 or Article VII. If Landlord shall be unable to deliver
possession of the Premises on the Scheduled Term Commencement Date because the
Premises are not completed, or due to the holding over or retention of
possession of any tenant or occupant, or if repairs, improvements or decorations
of the Premises or of the Building to be performed by Landlord are not
completed, or for any other reason, Landlord shall not be subject to any
liability for failure to deliver possession on said date, nor shall such failure
affect the continuing validity of this Lease. Upon the Commencement of the Term
Landlord and Tenant shall execute a Commencement Date Agreement in the form
attached hereto as Exhibit C.

2.5     Monthly Fixed Rent Payments; Electricity

        Tenant shall pay, without notice, demand, offset or deduction, monthly
installments of 1/12 of the Annual Fixed Rent in advance on the Commencement
Date and thereafter, on the first day of each month during the Term. Annual
Fixed Rent for any partial month shall be paid by Tenant at such rate on a pro
rata basis, and if the Term commences on a day other than the first day of a
calendar month, the first payment which Tenant shall make shall be a payment
equal to a proportionate part of such Annual Fixed Rent for the partial month
from the Commencement Date to the first day of the succeeding calendar month,
and 1/12 of the Annual Fixed Rent for such succeeding calendar month. All rent
checks shall be made payable to the order of LANDMAN 695 ATLANTIC AVENUE and
mailed to Landlord c/o LandMan Omnibus, 695 Atlantic Avenue, P.O. Box 11467,
Boston, Massachusetts 02111.

        Notwithstanding the foregoing, and provided Tenant is not then in
default under this Lease, Tenant shall receive, as an inducement to enter into
this Lease, an abatement of Annual Fixed Rent in the amount of $4,025 for each
of the first two calendar months of the Term.

        Landlord shall provide a separate meter which shall measure electric
consumption in the Premises. Tenant shall pay as additional rent all amounts
billed by the applicable utility company when due directly to the utility
company. If, for any reason, such utility charges are not separately metered at
any time during the Term, Tenant shall pay as additional rent all reasonably
allocated charges attributable to the furnishing of electricity to the Premises.

2.6     Adjustments for Operating Expenses and Taxes

        A.  Terms used herein are defined as follows:

                                     - 11 -
<PAGE>

        (a) "Fiscal Year" shall mean any twelve (12) month period elected by
Landlord for operating purposes. Landlord's current Fiscal Year commences on
January 1 of each year. If Landlord should elect to change said Fiscal Year,
Landlord shall notify Tenant thereof, and all calculations required to be made
at the end of a Fiscal Year shall be made and prorated accordingly.

        (b) "Operating Expenses for the Property" means the cost of operation of
the Property which shall exclude costs of special services rendered to tenants
(including Tenant) for which a separate charge is made, but shall include,
without limitation, the following: premiums for insurance carried with respect
to the Property (including insurance against loss of rent in case of fire or
casualty, and such insurance as may be required by the holder of such first
mortgage); compensation and all fringe benefits, worker's compensation insurance
premiums and payroll taxes paid to, for or with respect to all persons engaged
in the operating, repairing, maintaining, or cleaning of the Building or Lot;
steam, water, tempered water, sewer, electric, gas, oil and telephone charges
(excluding utility charges separately chargeable to tenants pursuant to Section
2.5 or for additional or special services); costs of building and cleaning
supplies and equipment (including rental); costs of maintenance, cleaning,
decorating and repairs; costs of elevator repairs and services; costs of rubbish
removal; costs of snow removal and care of landscaping; depreciation for capital
expenditures made by Landlord to reduce operating expenses (but only to the
extent operating expenses actually are reduced), or which are required by law
after the Commencement Date, together with interest on the unamortized cost at
the average prime rate in effect from time to time at the two largest national
banks in Boston, Massachusetts plus two (2%) percent; payments under service
contracts with independent contractors or subsidiaries or affiliates of
Landlord; management fees at reasonable rates consistent with the type of
occupancy and the service rendered; and all other reasonable and necessary
expenses paid in connection with the operation, repair, cleaning and maintenance
of the Building and Lot. Any of the services may be performed by subsidiaries or
affiliates of Landlord, provided that the contracts for the performance of such
services shall be competitive with similar contracts and transaction with
unaffiliated entities for the performance of such services in comparable
buildings in the downtown Boston area.

        (c) In any Fiscal Year when the Building has an average annual occupancy
rate of less than 95% then, for the purpose of this Section 2.6, those Operating
Expenses for the Property which are affected by actual occupancy levels will be
extrapolated as though the Building were 95% occupied; and the "Operating
Expenses Allocable to the Premises" shall mean the same proportion of the
Operating Expenses for the Property (as extrapolated) as the Rentable Floor Area
of Tenant's Space bears to 95% of the Rentable Floor Area of the Building.

        In any Fiscal Year when the Building has an average annual occupancy
rate of 95% or more, then the "Operating Expenses for the Property" shall be the
actual Operating Expenses for the Property as defined in clause (b);and the
"Operating

                                     - 12 -
<PAGE>

Expenses Allocable to the Premises" shall mean the same proportion of the
Operating Expenses for the Property as the Rentable Floor Area of Tenant's Space
bears to the Rentable Floor Area of the Building actually leased on an average
annual basis for said Fiscal Year.

        In the case of any services which are not rendered to all areas on a
comparable basis, the proportion allocable to Tenant's Space shall be in the
same proportion which the floor area of Tenant's Space to which the service is
rendered bears to the total floor area to which such service is rendered.

        (d) "Landlord's Tax Expenses" with respect to any Fiscal Year means the
aggregate Real Estate Taxes on the Property with respect to that Fiscal Year,
reduced by any abatements (after deducting all costs of recovery) actually
received with respect to that Fiscal Year.

        (e) "Tax Expenses Allocable to the Premises" means the same proportion
of the Landlord's Tax Expenses as Rentable Floor Area of Tenant's Space bears to
100% of the Rentable Floor Area of the Building.

        (f) "Real Estate Taxes" means all taxes, fees, water and sewer charges
and other charges, levies and assessments (special or otherwise) of every kind
and nature assessed by any governmental authority on the Lot or the Building or
the Property which the Landlord shall become obligated to pay because of or in
connection with the ownership, leasing and operation of the Lot, the Building,
and the Property and reasonable expenses of any proceedings for abatement of
taxes. The amount of special taxes or special assessments to be included shall
be limited to the amount of the installment (plus any interest, other than
penalty interest, payable thereon) of such special tax or special assessment
required to be paid during the year in respect of which such taxes are being
determined. There shall be excluded from such taxes all income, estate,
succession, inheritance and transfer taxes; provided, however, that if at any
time during the Term the present system of ad valorem tax of real property shall
be changed so that in lieu of the whole or any part of the ad valorem tax on
real property, there shall be assessed on Landlord a capital levy or other tax
on the gross rents received with respect to the Lot or Building or Property, or
a federal, state, county, municipal, or other local income, franchise, excise or
similar tax, assessment, levy or charge (distinct from any now in effect in the
jurisdiction in which the Property is located) measured by or based, in whole or
in part, upon any such gross rents, then any and all of such taxes shall be
included within the term "Real Estate Taxes" but only to the extent that the
same would be payable if the Lot, Building or Property were the only property of
Landlord.

        (g) "Premises Expenses" shall mean the sum of the Operating Expenses
Allocable to the Premises and the Tax Expenses Allocable to the Premises.

                                     - 13 -
<PAGE>

        (h) The "Statement" shall mean a statement rendered to Tenant by
Landlord as soon as reasonably possible after the end of each Fiscal Year. The
Statement shall show the Premises Expenses for the Property, amounts already
paid by Tenant for Premises Expenses (including Tenant's Operating Expense and
Tax Base, amounts received for tenant electricity paid pursuant to Section 2.5
hereof, if any, and amounts paid pursuant to part C of this Section 2.6), and
the amount of Premises Expenses remaining due from or overpaid by Tenant for the
Fiscal Year or fraction thereof covered by the Statement with appropriate
prorations for fractional years.

        B. If with respect to any Fiscal Year of the Term, Premises Expenses
exceed Tenant's Operating Expense and Tax Base, then Tenant shall pay to
Landlord as additional rent the amount of such excess. (Tenant's Operating
Expense and Tax Base does not include tenant electricity to be paid by Tenant
pursuant to Section 2.5.) Appropriate prorations shall be made for those periods
at the beginning or end of the Term which are less than a full Fiscal Year. Such
payments shall be made at the times and in the manner hereinafter provided in
this Section 2.6.

        Within thirty (30) days after the date of delivery of such Statement,
Tenant shall pay to Landlord the balance of the amounts, if any, required to be
paid pursuant to the above provisions of this Section 2.6, or if Tenant has
overpaid Premises Expenses, Tenant shall receive a credit against the next Rent
due hereunder in an amount equal to such overpayment (or, in the case of
overpayment at the end of the Term, a refund of such overpayment). Nothing
contained herein shall require that Landlord reimburse to Tenant any amount if
the amount of Premises Expenses is less than Tenant's Operating Expense and Tax
Base.

        C. In addition, commencing on the first day of the first month following
the delivery to Tenant of the Statement referred to above and on the first day
of each month thereafter until delivery to Tenant of the next such Statement,
Tenant shall pay to Landlord, on account toward Tenant's share of increases in
Premises Expenses anticipated for the then current Fiscal Year, 1/12th of the
total amount described in clause (h) above as shown on the most recent such
Statement delivered to Tenant.

        To the extent that Real Estate Taxes shall be payable to the taxing
authority in installments for periods less than a Fiscal Year, the foregoing
statement shall be rendered and payments made on account of such installments
with respect to such periods rather than with respect to such full Fiscal Year.
Notwithstanding the foregoing provisions, no decrease in Landlord's Tax Expenses
with respect to any Fiscal Year shall result in a reduction of the amount
otherwise payable by Tenant if and to the extent said decrease is attributable
to vacancies in the Building rather than to any other causes.

        D. Tenant shall have the right at its sole cost and expense to audit the
applicable records of Landlord relating to a Statement to confirm that the
charges billed to Tenant under this Section are proper and conform to the
provisions of this Section.

                                     - 14 -
<PAGE>

Such right shall be exercisable by Tenant within 30 days after Tenant's receipt
of such Statement and shall apply to such Statement only. Landlord shall
cooperate with Tenant in providing Tenant reasonable access to Landlord's books
and records during normal business hours to enable Tenant to audit Landlord's
books and records as they relate to such Statement. A representative of Landlord
will be present during such audit. If the audit discloses any overpayment on the
part of Tenant, then Tenant shall be entitled to a credit on the next succeeding
installment of rent for an amount equal to the overcharge. If the audit
discloses any underpayment on the part of Tenant, then Tenant shall pay to
Landlord promptly the amount of such underpayment. In exercising its rights
hereunder, Tenant shall not employ as an auditor any firm or individual whose
compensation is based upon commission or a percentage of sums recovered.

2.7     Due Date of Additional Payments; Change in Accounting Period

        Except as otherwise specifically provided herein, any sum, amount, item
or charge designated or considered as additional rent in this Lease shall be
paid by Tenant to Landlord on the first day of the month following the date on
which Landlord notifies Tenant of the amount payable or on the tenth day after
the giving of such notice, whichever shall be later. Any such notice shall
specify in reasonable detail the basis of such additional rent. Additional rent
shall be paid by Tenant to Landlord without offset or deduction.

        Landlord shall have the right from time to time to change the periods of
accounting to any other annual period, and upon any such change, all items
referred to in said Section 2.6 shall be appropriately apportioned. In all
statements rendered under Section 2.6, amounts for periods partially within and
partially without the accounting periods shall be appropriately apportioned, and
any items which are not determinable at the time of a statement shall be
included therein on the basis of Landlord's estimate and with respect thereto
Landlord shall render promptly after determination a supplemental statement and
appropriate adjustment shall be made according thereto. All statements shall be
prepared on an accrual basis of accounting.

2.8     Letter of Credit

        Upon the execution of this Lease and as security for Tenant's
obligations under this Lease, Tenant shall obtain and deliver to the Landlord an
Irrevocable Letter of Credit from a major New York or Boston area commercial
bank reasonably acceptable to the Landlord in Landlord's favor available at
sight for Two Hundred Thousand ($200,000.00) Dollars (the "Letter of Credit").
This Letter of Credit shall conform and be subject to the Uniform Customs and
Practice for Documentary Credits (1983 Revision), International Chamber of
Commerce Publication 400, or to Article 5 of the Uniform Commercial Code, and
shall be in the form of Exhibit C attached hereto and incorporated herein by
reference. The initial Letter of Credit shall permit partial drawings thereunder
from time to time and shall be effective for no less than one (1)

                                     - 15 -
<PAGE>

year and Tenant must obtain and submit to Landlord no less than forty-five (45)
days prior to the termination of the initial or any replacement Letter of Credit
(if such termination occurs prior to the date on which Landlord is required by
the terms hereunder to release the Letter of Credit to Tenant) a replacement
Letter of Credit which is acceptable to Landlord and which is to be effective
for no less than one (1) year. The first replacement Letter of Credit (i.e., the
Letter of Credit for Lease Year 2) shall be for Two Hundred Thousand
($200,000.00) Dollars and subsequent replacement Letters of Credit shall be in
amounts reduced at the rate of $40,000 per Lease Year (i.e., $160,000 for Lease
Year 3, $120,000 for Lease Year 4 and $80,000 for Lease year 5). If Tenant fails
to submit a replacement Letter of Credit prior to the aforesaid forty-five (45)
day period, then Landlord shall be entitled, without more, to draw upon the full
amount of the then effective Letter of Credit, and to apply the funds as a
security deposit for the Tenant's performance under the Lease.

        Landlord may draw upon the full or any partial amount of the Letter of
Credit in the event Tenant is in default (beyond any applicable notice and cure
period) of its obligations under this Lease, to the extent necessary to cure
such default.

        Provided that Landlord gives Tenant written notice of the name of such
grantee or transferee, upon any conveyance by Landlord of its interest under
this Lease, the Letter of Credit shall be delivered by Landlord to Landlord's
grantee or transferee. Upon any such delivery, Tenant hereby releases Landlord
herein named of any and all liability with respect to the Letter of Credit, its
application and return, and Tenant agrees to look solely to such grantee or
transferee. It is further understood that this provision shall also apply to
subsequent grantees and transferees.

        The Letter of Credit, or any part or replacement thereof, not previously
applied or returned by Landlord, shall be returned to Tenant only after the
Expiration Date, and only after Tenant has fully vacated the Premises,
notwithstanding that the Lease has been terminated by Landlord, it being the
intention of the parties that this deposit shall secure Landlord not only as to
default by Tenant before such termination, but also to secure Landlord
thereafter from any deficiency of rent or other charges payable to Landlord by
Tenant.

                               [END OF ARTICLE II]

                                     - 16 -
<PAGE>

                     ARTICLE III: ALTERATIONS AND ADDITIONS

3.1     Initial Fit-Up

        Landlord is responsible for completing the improvements to the Premises
(the "Initial Fit-up") in accordance with plans therefor already approved by
Landlord and Tenant, a list of which plans (the "Final Plans") is attached
hereto as Exhibit D at Landlord's sole cost and expense except that Tenant shall
pay to Landlord within thirty (30) days after request therefor the amount of One
Thousand Seven Hundred Dollars ($1,700) toward the cost of the Initial Fit-up
("Tenant's Share of the Initial Fit-up Costs"). Tenant may during the period
prior to March 28, 1997 propose changes to the Final Plans to reduce the cost of
the Initial Fit-up and Landlord shall not unreasonably withhold its consent to
such requested changes, provided the same will not delay completion of the
Initial Fit-up. In the event of such changes to the Plans, (a) Landlord and
Tenant shall execute an amendment to this Lease memorializing the change in the
Final Plans, and (b) Tenant's Share of the Initial Fit-up shall be reduced (but
not below zero) by the amount of savings actually resulting from Tenant's
requested changes. Landlord shall use reasonable efforts to construct the
Initial Fit-up prior to the Scheduled Term Commencement Date.

        The Initial Fit-up shall be deemed completed (the "Completion Date")
when (a) the work which Landlord is obligated to perform has been completed
except for items of work and adjustment of equipment and fixtures which can be
completed after occupancy has been taken without causing substantial
interference with Tenant's use of the Premises (i.e. so-called "punch list"
items), and (b) Tenant has received Landlord's certificate of the completion;
provided, however, that in the event of any Tenant Delay (defined in Section
3.2), the Completion Date shall be the day when the Initial Fit-up would have
been completed, as aforesaid, but for such Tenant Delay, as reasonably
determined by Landlord and reflected in a certificate from Landlord to Tenant to
that effect (in the event the Completion Date is deemed, as a result of a Tenant
Delay, to have occurred prior to actual completion of the Initial Fit-up,
Tenant's covenants to pay rent under 2.6 and 2.7 shall be effective as of the
deemed Completion Date, but Tenant's covenants that relate to occupancy of the
Premises shall not become effective until actual completion of the Initial
Fit-up). Landlord shall complete within 30 days after the Completion Date all
punchlist items and Tenant shall not use the Premises in such manner as will
increase the cost of or delay such completion. Landlord shall use diligent
efforts to obtain and deliver to Tenant as soon as is practicable a certificate
of occupancy for the Premises, which shall be obtained and delivered no later
than thirty (30) days after the Completion Date. Landlord shall permit Tenant
access for installing furnishings in portions of the Premises when it can be
done without material interference with remaining work. The work required of
Landlord referred to above shall be deemed to have been completed by Landlord
and approved by Tenant when Tenant commences occupancy of the Premises for the
Permitted Uses, except for items which are then

                                     - 17 -
<PAGE>

uncompleted or do not conform to the Final Plans and as to which, in either
case, Tenant shall have given notice to Landlord within 30 days after the date
Tenant commences occupancy, and Tenant shall from time to time upon not less
than ten (10) business days' request by Landlord, execute, acknowledge and
deliver to Landlord a statement in writing certifying that all work required of
Landlord has been completed. Failure of Tenant to respond to such request from
Landlord within such time shall be deemed an acknowledgment by Tenant that,
except for latent defects, all Landlord's work has been completed to Tenant's
satisfaction.

3.2     Work Delays

        (a) Landlord shall not be required to install or permit to be installed
any improvements which are not permitted by applicable building codes and
regulations. Delays in the performance of the Initial Fit-Up due to fire, labor
disputes, unusual delays in transportation, delays in adjusting insurance
awards, adverse weather conditions, unavoidable casualties, government
regulations or inability to obtain government approvals, unusual scarcity of
labor or materials, labor difficulties, casualty or other causes beyond
Landlord's control (collectively, "Force Majeure Events"), shall extend the
Scheduled Term Commencement Date for the period of such delays.

        Each day of delay in approval of any plans or authorization to proceed
or making required payment beyond the dates specified in this Lease shall
conclusively be deemed to cause at least one equivalent day of delay by Tenant
in substantially completing the work to be done by Landlord pursuant to Section
3.1. Such delays, and any other delay of Tenant, anyone employed by it, or
anyone performing services or work for it, shall be referred to herein as a
"Tenant Delay."

        (b) In the event Landlord shall not have completed construction of the
Initial Fit-Up (except for items of work and adjustment of equipment and
fixtures which can be completed after occupancy without causing substantial
interference with Tenants s use of the Premises (so-called "punch list" items),
prior to the Scheduled Term Commencement Date then Landlord's sole obligation
and liability to Tenant hereunder shall be to continue to diligently prosecute
such work to completion; provided, however, that in the event the Completion
Date has not been achieved by July 1, 1997 (as such date may be extended on
account of Tenant Delays or events of force majeure), Tenant shall have the
right, exercisable by notice to Landlord delivered on or before July 8, 1997, to
terminate this Lease; provided, however, that such termination shall be deemed
void if the Completion Date is achieved on or before July 15, 1997.

3.3     Plans and Approvals

        This Article III shall apply before and during the Term, but shall not
apply to the Initial Fit-Up being performed by Landlord. Tenant shall not make
alterations, additions, installations or improvements (hereinafter collectively
called "changes") to

                                     - 18 -
<PAGE>

Tenant's Space without first obtaining Landlord's approval therefor and for all
plans and specifications therefor, which approval shall not be unreasonably
withheld or delayed. Landlord shall not be deemed unreasonable for withholding
approval of any changes which (a) involve or might affect any structural or
exterior element of the Building, any area or element outside of the Premises,
or any facility serving any area of the Building outside of the Premises, or (b)
will delay completion of any work being performed by Landlord in or on the
Premises or Building, or (c) might, in Landlord's opinion, adversely affect the
value of the Building, or (d) might adversely affect the proper functioning of
any of the mechanical, electrical, sanitary and other service systems or
installations of the Building ("Service Facilities") or might interfere with
Landlord's free access to the Service Facilities or interfere with the moving of
Landlord's equipment to or from the enclosures containing the Service
Facilities, or (e) will require unusual expense to readapt the Premises to
normal office use on expiration of termination of this Lease or increase the
cost of construction or of insurance or taxes on the Building or of the services
called for by Section 4.1 unless Tenant first gives assurance reasonably
acceptable to Landlord for payment of such increased cost and that such
readaptation will be made prior to such expiration or termination without
expense to Landlord (collectively, the "Approval Review Matters"). Before
proceeding with any change (exclusive of changes to items constituting Tenant's
personal property), Tenant shall submit to Landlord plans and specifications for
the work to be done, which shall require Landlord's approval, which will not be
unreasonably withheld or delayed. Landlord's consent shall not be required in
connection with non-structural alterations, additions, installations or
improvements which cost less than $10,000 in any twelve-month period and do not
impact Building systems, but Tenant shall notify Landlord at least ten (10)
business days prior to commencing any such work, describing the proposed work in
reasonable detail.

        Landlord may confer with consultants, including without limitation,
mechanical and electrical consultants, in connection with the review of plans
and specifications. if Landlord or such consultant(s) shall disapprove of any of
Tenant's plans, Tenant shall be advised of the reasons for such disapproval.
Tenant agrees to pay to Landlord, as additional rent, the reasonable cost of
such consultation and review immediately upon receipt of invoices either from
Landlord or its consultant(s). If the proposed change requires approval by or
notice to the lessor of a superior lease or the holder of a mortgage or deed of
trust, no change shall be commenced until such approval has been received, or
such notice has been given, as the case may be, and all applicable conditions
and provisions of said superior lease or mortgage or deed of trust with respect
to the proposed change have been met or complied with at Tenant's expense; and
Landlord, if it approves the change, will request such approval or give such
notice, as the case may be. Any change for which approval has been received
shall be performed strictly in accordance with the approved plans and
specifications, and no material amendments or additions to such plans and
specifications shall be made without the prior consent of Landlord. In the event
Tenant shall propose any alterations or adjustments in the work to be performed
after the submission of the plans as required above, such alterations and

                                     - 19 -
<PAGE>

adjustments shall be subject to the same approvals and notices as the changes
originally submitted by Tenant. Each party authorizes the other to rely in
connection with procedures under this Article III upon approvals and other
actions on the party's behalf by any Representative of the party named in
Article I or any person hereafter designated in substitution or addition by
notice to the party relying.

3.4     Construction Provisions

        All of Tenant's work and changes, including without limitation, the
installation of furnishings shall (a) at all times comply with all laws, rules,
orders, ordinances, directions, regulations and requirements of all governmental
authorities, agencies, offices, departments, bureaus and boards having
jurisdiction thereof and of the applicable insurance rating Bureau, (b) be
performed in compliance therewith and with the plans and specifications
previously approved by Landlord and in good and first class workmanlike manner,
(c) be performed in such manner as not to interfere with the occupancy of any
other tenant in the Building nor delay, or impose any additional expense upon
Landlord in, the construction, maintenance or operation of the Building, (d) be
coordinated with any work being performed by Landlord and in such manner as to
maintain harmonious labor relations and not cause any work stoppage or damage
the Building or Lot or interfere with Building construction or operation and,
(e) except for installation of furnishings, be performed by contractors or
workmen first approved by Landlord, (provided such contractors charge market
rates) provided that in any event Landlord may at its sole discretion require
that all electrical and mechanical work shall be done by Landlord's contractor
(provided such contractor charges market rates).

        Except for work by Landlord's contractor, Tenant, before its work is
started, shall: secure all licenses and permits necessary therefor and to
deliver copies of the same to Landlord; deliver to Landlord a statement of the
names of all its contractors and subcontractors and the estimated cost of all
labor and materials to be furnished by them and security satisfactory to
Landlord protecting Landlord against liens arising out of the furnishing of such
labor and material and to deliver to Landlord a copy of the general contractor's
license; and cause each contractor to carry worker's compensation insurance in
statutory amounts covering all the contractor's and subcontractor's employees
and comprehensive public liability insurance with such limits as Landlord may
reasonably require, but in no event less than the Contractor's Liability
Insurance (all such insurance to be written in companies approved by Landlord
and insuring Landlord and Tenant as well as the contractors), and to deliver to
Landlord certificates of all such insurance. Tenant agrees to pay promptly when
due the entire cost of any work done on the Premises by Tenant, its agents,
employees, or independent contractors, and not to cause or permit any notices of
contract or any liens for labor or materials performed or furnished in
connection therewith to attach to the Premises and immediately to discharge any
such notices or liens which may so attach. Notwithstanding the provisions of
Section 3.3, Tenant agrees that no delay by it, or anyone employed by it, in
performing work to prepare the Premises for occupancy shall delay commencement
of

                                     - 20 -
<PAGE>

the Term or the obligation to pay rent, regardless of the reason for such delay
or whether or not it is within the control of Tenant or any such employee. All
changes and all other alterations, decorations, additions or improvements upon
the Premises, made by either party, including (without limiting the generality
of the foregoing) all wallcovering, built-in cabinet work, paneling and the
like, shall, unless Landlord elects otherwise at the time of approval under
Section 3.3 for Tenant's improvements or at the time of making the improvements
if by Landlord, become the property of Landlord, and shall remain upon and be
surrendered with the Premises, as a part thereof, at the end of the Term hereof.
If Landlord elects to require that Tenant remove any improvements installed by
Tenant, Tenant shall repair any damage to the Premises arising from such removal
or, at Landlord's option, shall pay to the Landlord all of Landlord's reasonable
costs of such removal and repair. Upon the expiration or earlier termination of
this Lease, Tenant shall at Landlord's request restore the Premises to their
condition prior to the Initial Fit-Up or the making of any changes permitted by
this Section, reasonable wear and tear excepted.

        Tenant shall pay, as additional rent, one hundred percent (100%) of any
increase in real estate taxes on the Building not otherwise billed to Tenant
which shall result from any changes made to the Premises by or on behalf of
Tenant (other than the Initial Fit-Up), whether made prior to or after the
commencement of the Term of this Lease.

                              [END OF ARTICLE III]

                                     - 21 -
<PAGE>

                        ARTICLE IV LANDLORD'S COVENANTS;
                            INTERRUPTIONS AND DELAYS

Landlord covenants during the Term:

4.1     Services Furnished by Landlord

        To furnish, on all business days, services, facilities and supplies set
forth in Exhibit E, and also to furnish, on all business days, electricity,
water and sewer service and other utilities, in all cases equal in quality to
those customarily provided by landlords in buildings of comparable quality in
the downtown Boston area, the expense of which shall be charged in accordance
with Article II.

4.2     Additional Services Available to Tenant

        To furnish, at Tenant's expense, reasonable additional Building
operation services which are usual and customary in similar office buildings in
the downtown Boston area upon reasonable advance request of Tenant at reasonable
and equitable rates from time to time established by Landlord.

4.3     Roof, Exterior Wall, Floor Slab, and Common Facility Repair

        Except as otherwise provided in Article VI, to make such repairs to the
roof, foundation, exterior walls, floor slabs, base building utility,
mechanical, electrical, plumbing and life safety systems and common areas and
facilities as may be necessary to make them comply with applicable law and to
keep them in condition similar to those of comparable buildings in the downtown
Boston area, the expense of which shall be charged in accordance with Article
II.

4.4     Access

        Except in case of emergency and necessary Building shutdowns, to provide
Tenant access to the Premises twenty-four hours per day, 365 days per year.

4.5     Heat and Air Conditioning

        To provide tempered water to the heat pumps located on the Premises for
purposes of assisting heat pumps in heating and air conditioning the Premises
during business days (Monday through Friday between the hours of 8:00 a.m. and
6:00 p.m.) and on Saturdays between the hours of 8 a.m. and 12 p.m., except
legal holidays, in a manner that will enable the Premises to be heated and
cooled to temperatures comparable to those customary of comparable buildings in
the downtown Boston area. In the event that Tenant requests that Landlord
provide tempered water at any time

                                     - 22 -
<PAGE>

other than as specifically stated herein, Tenant shall pay as additional rent to
Landlord an amount stated by Landlord, and such payment shall be made with the
next payment of rent.

4.6     Quiet Enjoyment

        That Tenant on paying the rent and performing the tenant obligations in
this Lease shall peacefully and quietly have, hold and enjoy the Premises,
subject to all of the terms and provisions hereof.

4.7     Interruptions and Delays in Service and Repairs, etc.

        Landlord shall not be liable to Tenant for any compensation or reduction
of rent by reason of inconvenience or annoyance or for loss of business arising
from the central artery construction, the necessity of Landlord or its agents
entering the Premises for any of the purposes in this Lease authorized, or for
repairing the Premises or any portion of the Building however the necessity may
occur. In case Landlord is prevented or delayed from making any repairs,
alterations or improvements, or furnishing any services or performing any other
covenant or duty to be performed on Landlord's part, by reason of any cause
reasonably beyond Landlord's control including without limitation, the causes
set forth in Section 8.16 hereof as being reasonably beyond Landlord's control,
Landlord shall not liable to Tenant therefor, nor except as expressly otherwise
provided in Section 6.1 shall Tenant be entitled to any abatement or reduction
of rent by reason thereof, nor shall the same give rise to a claim in Tenant's
favor that such failure constitutes actual or constructive, total or partial,
eviction from the Premises. Landlord agrees to use due diligence to correct any
interruption or delay in services or utilities.

        Landlord reserves the right to stop any service or utility system, when
necessary by reason of accident or emergency, or until necessary repairs have
been completed; provided, however, that in each instance of stoppage Landlord
shall exercise reasonable diligence to eliminate the cause thereof. Except in
case of emergency repairs Landlord will give Tenant reasonable advance notice of
any contemplated stoppage and will use reasonable efforts to avoid unnecessary
inconvenience to Tenant by reason thereof. Landlord also reserves the right to
institute such policies, programs and measures as may be necessary, required or
expedient for the conservation or preservation of energy services or as may be
required to comply with applicable laws, codes, rules, regulations or standards.

4.8     Indemnity.

        Landlord shall protect, defend, save, indemnify and forever hold
harmless Tenant from and against any and all claims, demands, liabilities,
fines, suits, actions, proceedings, orders, decrees, judgments, losses, damages,
costs and expenses (including,

                                     - 23 -
<PAGE>

without limitation, reasonable attorney's fees) arising out of or occurring in
connection with the negligence or willful misconduct of Landlord in the
Building.

4.9     Insurance.

        Landlord shall maintain in full force throughout the Term, a policy of
insurance upon the Building insuring against all risks of physical loss or
damage under an All Risk coverage endorsement in an amount at least equal to the
full replacement value of the property insured, with an Agreed Amount
endorsement to satisfy co-insurance requirements, as well as insurance against
breakdown of boilers and other machinery as customarily insured against. All
policies of insurance maintained by Landlord shall contain the same waiver of
subrogation provisions for the benefit of tenant as Tenant is required to obtain
in its insurance policies for the benefit of Landlord.

                               [END OF ARTICLE IV]

                                     - 24 -
<PAGE>

                          ARTICLE V TENANT'S COVENANTS

        Tenant covenants during the Term and such further time as Tenant
occupies any part of the Premises:

5.1     Payments

        To pay when due all Annual Fixed Rent and additional rent and all
charges for utility services rendered to the Premises and, as further additional
rent, all charges for additional services rendered pursuant to Section 4.2. If
any installment of Annual Fixed Rent or additional rent is paid more than five
(5) days after the due date thereof, at Landlord's election it shall bear
interest from such due date at an annual rate equal to the then average prime
commercial rate from time to time established by the two largest national banks
in Boston, Massachusetts, plus 3% (but not in excess of the maximum rate allowed
by law), which interest shall be immediately due and payable as further
additional rent.

5.2     Repair and Yield Up

        Except as otherwise provided in Article VI and Section 4.3, to keep the
Premises in good order, repair and condition, reasonable wear and tear only
excepted, and all glass in windows and doors (except glass in exterior walls of
the Building unless the damage thereto is attributable to Tenant's negligence or
misuse) of the Premises whole and in good condition with glass of the same
quality as that injured or broken, and at the expiration or termination of this
Lease peaceably to yield up the Premises and all alterations and additions
thereto in good order, repair and condition, reasonable wear and tear excepted,
first removing all goods and effects of Tenant and, if specified at the time of
plan approval, all alterations and additions made by Tenant and all partitions,
and repairing any damage caused by such removal and restoring the Premises and
leaving them clean and neat and to reimburse Landlord upon demand for the cost
of repairing any damage to the Premises, the Building or the Lot caused by
Tenant or its agents, employees, or invitees.

        All articles of personal property and all trade fixtures, office
machines and equipment, furniture and movable partitions owned by Tenant or
installed by Tenant at its expense in the Premises shall be and remain the
property of Tenant and may be removed by Tenant at any time during the Term
provided Tenant is not in default hereunder, and provided further that Tenant
shall repair any damage caused by such removal. If Tenant shall fail to remove
all of its effects from the Premises upon termination of this Lease, Landlord
may, at its option, remove and store said effects without liability to Tenant
for any loss thereof, and Tenant agrees to pay Landlord upon demand any and all
reasonable expenses incurred in such removal and storage, including court costs
and attorneys' fees, and Landlord may, at its option, with notice, sell said
effects at private sale and without legal process, for such price as Landlord
may

                                     - 25 -
<PAGE>

obtain and apply the proceeds of such sale against any amounts due under this
Lease from Tenant to Landlord and against the expense incident to the removal,
storage and sale of said effects.

5.3     Use

        To use and occupy the Premises for the Permitted Uses; not to permit in
the Premises any auction, fire, "going out of business" or bankruptcy sales; not
to use or devote the Premises or any part thereof for any purpose other than the
Permitted Uses, nor any use thereof which is inconsistent with the maintenance
of the Building as an office building of the first class in the quality of its
maintenance, use and occupancy, or which is disorderly, or which will cause the
emission from the Premises of any objectionable noise or odor, or is of a
hazardous or dangerous nature, or will in any manner unreasonably interfere with
the rights of other tenants, or is liable to create a nuisance or is contrary to
law or ordinance, or which is liable to render necessary any alteration or
addition to the Building; not to inure or deface the Premises, Building or Lot;
not to make or permit any waste; not to dump, flush, or in any way introduce any
hazardous or toxic substances into the sewage or other waste disposal system
serving the Premises or the Building; and not to generate, store, use or dispose
of inflammable, hazardous or toxic substances in or on the Premises, the
Building or the Lot, except that Tenant may store and use ordinary office
supplies in accordance with applicable law.

5.4     Obstructions, Items Visible from Exterior; Rules and Regulations

        Not to obstruct in any manner any portion of the Building not hereby
leased or any portion thereof or of the Lot used by Tenant in common with
others; not without prior consent of Landlord to permit the painting or placing
of any signs, curtains, blinds, shades, awnings, aerials or flagpoles, or the
like, visible from outside the Premises; and to comply with all reasonable Rules
and Regulations now or hereafter made by Landlord, of which Tenant has been
given notice (the current Rules and Regulations are set forth in Exhibit D
hereto), for the care and use of the Building and Lot and their facilities and
approaches; Landlord shall not be liable to Tenant for the failure of other
occupants of the Building to conform to such Rules and Regulations. Tenant shall
be responsible for the prompt clean-up and removal from any common area of the
Building or from any portion of the Property any trash, debris or litter
(including accumulation of cigarette butts) deposited by its employees, agents,
contractors, customers or invitees.

5.5     Safety Appliances

        To keep the Premises equipped with all safety appliances required by law
or ordinance or any other regulation of any public authority because of any use
made by Tenant other than Tenant's Permitted Use, and to procure all licenses
and permits so required because of such use and, if requested by Landlord, to do
any work so required

                                     - 26 -
<PAGE>

because of such use, it being understood that the foregoing provisions shall not
be construed to broaden in any way Tenant's Permitted Uses.

5.6     Assignment; Sublease

        A. Tenant shall not without prior consent of Landlord assign, mortgage,
pledge or otherwise transfer this Lease or make any sublease, or permit
occupancy of the Premises or any part thereof by anyone other than Tenant. In
connection with any request by Tenant for such consent to assignment or
subletting, to submit to Landlord in writing ("Tenant's Sublease Notice") (i)
the name of the proposed assignee or subtenant, (ii) such information as to its
financial responsibility and standing as Landlord may reasonably require, and
(iii) all of the terms and provisions upon which the proposed assignment or
subletting is to be made.

        Landlord shall not unreasonably withhold its consent to the proposed
assignment or subletting to the specific assignee or subtenant set forth in
Tenant's Sublease Notice, provided that (i) Tenant and the assignee or subtenant
set forth in Tenant's Sublease Notice have executed an assignment or sublease
including terms which do not differ materially from those set forth in Tenant's
Sublease Notice within three (3) months of the date of such Notice, (ii) the
terms and provisions of such assignment or subletting shall specifically make
applicable to the assignee or sublessee all of the provisions of this Section
5.6 so that Landlord shall have against the assignee or sublessee all rights
with respect to any further assignment and subletting which are set forth
herein; (iii) the character of the proposed assignee or subtenant is consistent
with the character of the Building and the proposed assignee or subtenant
intends to use the Premises for the Permitted Uses; (iv) the proposed assignee
or subtenant has a good reputation and relevant prior business experience; (v)
in the event of an assignment, the proposed assignee has a net worth sufficient,
in Landlord's reasonable determination, to satisfy the obligations of Tenant
under this Lease; (vi) no assignment or subletting shall affect the continuing
primary liability of Tenant (which, following assignment, shall be joint and
several with the assignee); (vii) no consent to any of the foregoing in a
specific instance shall operate as a waiver in any subsequent instance; (viii)
no consent shall be deemed unreasonably withheld by Landlord to the extent the
granting of consent might cause Landlord to be in default under any mortgage;
and (ix) no assignment shall be binding upon Landlord or any of Landlord's
mortgagees, unless Tenant shall deliver to Landlord an instrument in recordable
form which contains a covenant of assumption by the assignee running to Landlord
and all persons claiming by, through or under Landlord, but the failure or
refusal of the assignee to execute such instrument of assumption shall not
release or discharge the assignee from its liability as Tenant hereunder. In the
event Tenant and the proposed assignee or sublessee have failed to execute a
lease within three (3) months of the date of Tenant's Sublease Notice, Tenant's
right to assign or sublet shall again be subject to the provisions of Section
5.6(A). Landlord shall be entitled to receive all amounts, whether characterized
as consideration for the assignment, differences in rent, or otherwise, less all
reasonable legal fees, brokerage

                                     - 27 -
<PAGE>

commissions, buildout costs and administrative costs incurred in connection with
the signing of the sublease or assignment, as evidenced by reasonably detailed
invoices, received by Tenant in excess of the Annual Fixed Rent and additional
rent reserved in this Lease applicable to the space being so assigned or sublet
("Excess Rent"). Excess Rent shall be payable by Tenant to Landlord in monthly
installments within three (3) days after receipt by Tenant. Tenant shall
reimburse Landlord promptly, as additional rent, for reasonable legal and other
expenses incurred by Landlord in connection with any request by Tenant for
consent to assignment or subletting. Landlord acknowledges that Tenant has a
present intention of subleasing a portion of the Premises.

        Notwithstanding the foregoing, Tenant shall have the right to assign its
interest in the Premises or to sublet the whole or any part of the Premises to
any entity that controls, is controlled by, or is under common control with
Tenant, or, provided the successor entity has a creditworthiness at least equal
to that of Tenant on the day immediately preceding the transaction, in
connection with the consolidation, merger or reorganization of Tenant or the
sale by Tenant of substantially all of its stock or assets, and in none of the
foregoing events shall the consent of Landlord be required; provided, however,
that Tenant shall notify Landlord at least 30 days prior to the applicable
transaction and shall deliver to Landlord (i) the applicable assignment or
sublease document, and (ii) reasonably detailed financial information regarding
the transaction, and the assignee, subtenant, purchaser or successor entity, as
applicable. Notwithstanding any assignment or sublease, Tenant shall remain
primarily liable under this Lease.

5.7     Indemnity; Insurance

        To defend with counsel first approved by Landlord, save harmless, and
indemnify Landlord from any liability for injury, loss, accident or damage to
any person or property, and from any claims, actions, proceedings and expenses
and costs in connection therewith (including, without limitation, reasonable
counsel fees), (i) arising from (a) the omission, fault, willful act, negligence
or other misconduct of Tenant or (b) from any use made or thing done or
occurring on the Premises not due to the omission, fault, willful act,
negligence or other misconduct of Landlord, or (ii) resulting from the failure
of Tenant to perform and discharge its covenants and obligations under this
Lease; to maintain in responsible companies qualified to do business, and in
good standing in Massachusetts, (i) comprehensive commercial liability insurance
covering the Premises with limits which shall, at the commencement of the Term,
be at least equal to those stated in Section 1.1 and from time to time during
the Term shall be for such higher limits, if any, as are customarily carried in
the Boston area with respect to similar properties written on an occurrence
basis and including coverage for products/completed operations, personal injury,
broad form property damage, host liquor, extended liability and broad form
contractual liability; (ii) worker's compensation insurance with statutory
limits covering all of Tenant's employees working in the Premises, and (iii)
umbrella liability with minimum limits of $1,000,000 per occurrence,

                                     - 28 -
<PAGE>

such umbrella liability policy to apply in excess of the others required
insurance hereunder, and to deposit promptly with Landlord certificates for such
insurance, and all renewals thereof bearing the endorsement that the policies
will not be cancelled until after 30 days' written notice to Landlord. Such
insurance may be maintained by Tenant under a blanket policy. All insurance
polices, other than the worker's compensation policy, shall designate Landlord
and Spaulding & Slye Company as additional insureds.

5.8     Personal Property at Tenant's Risk

        That all of the furnishings, fixtures, equipment, inventory, effects and
property of every kind, nature and description of Tenant and all persons
claiming by, through or under Tenant which, during the continuance of this Lease
or any occupancy of the Premises by Tenant or anyone claiming under Tenant, may
be on the Premises or elsewhere in the Building or on the Lot, shall be at the
sole risk and hazard of Tenant, and if the whole or any part thereof shall be
destroyed or damaged by fire, water or otherwise, or by the leakage or bursting
of water pipes, steam pipes, or other pipes, by theft or from any other cause,
no part of said loss or damage is to be charged to or be borne by Landlord,
except that Landlord shall in no event be indemnified or held harmless or
exonerated from any liability to Tenant or to any person, for any injury, loss,
damage or liability to the extent such indemnity, hold harmless or exoneration
is prohibited by law.

5.9     Right of Entry

        Upon reasonable prior notice to Tenant, except in the case of emergency,
in which event notice shall be given as soon as is practicable, to permit
Landlord and its agents: to examine the Premises at reasonable times and in such
fashion as to avoid interference with Tenant's business and, if Landlord shall
so elect, to make any repairs or replacements Landlord may deem necessary; to
remove, at Tenant's expense, any alterations, additions, signs, awnings,
aerials, flagpoles, or the like not consented to in writing; and to show the
Premises to prospective Tenants during the six (6) months preceding expiration
of the Term and to prospective purchasers and mortgagees at all reasonable
times. In case of emergency, Landlord or its representatives may enter the
Premises at any time.

5.10    Floor Load; Prevention of Vibration and Noise

        Not to place a load upon the Premises exceeding an average rate of 80
pounds of live load per square foot of floor area (partitions shall be
considered as part of the live load); not to move any safe, vault or other heavy
equipment into, about or out of the Premises except in such manner and at such
time as Landlord shall in each instance authorize; not to install or operate in
the Premises any equipment or other machinery other than usual office equipment
without obtaining the prior consent of Landlord, who may condition such consent
upon the payment by Tenant of additional rent as

                                     - 29 -
<PAGE>

compensation for additional wiring or electricity needed for the equipment or
machinery; not to install any equipment or machinery which may necessitate any
changes, replacements or additions to, or in the use of, the heating, air
conditioning, plumbing or electrical systems of the Building without obtaining
Landlord's prior consent; Tenant's business machines and mechanical equipment
which cause vibration or noise that may be transmitted to the Building structure
or to any other space in the Building shall be so installed, maintained and used
by Tenant as to eliminate such vibration or noise.

5.11    Personal Property Taxes

        To pay promptly when due all taxes which may be imposed upon personal
property (including without limitation, fixtures and equipment) in the Premises
to whomever assessed.

5.12    Signs

        Not to erect any signs or lettering visible from the exterior of the
Premises or attach any awnings or canopies to the exterior of the Premises
without obtaining Lessor's prior written consent. Tenant shall be identified on
the Building directory.

5.13    Compliance with Insurance Regulations

        Not to do or permit to be done any act or thing upon the Premises which
will invalidate or be in conflict with the terms of the Massachusetts standard
form of fire, boiler, sprinkler, water damage or other insurance policies
covering the Building and the fixtures and property therein; Tenant shall, in
its use of the Premises, at its own expense, comply with all rules, regulations,
and requirements of the National Board of Fire Underwriters or any state or
other similar body having jurisdiction, and shall not knowingly do or permit
anything to be done in or upon the Premises in a manner which increases the rate
of fire insurance upon the Building or on any property or equipment located
therein.

                               [END OF ARTICLE V]

                                     - 30 -
<PAGE>

                         ARTICLE VI CASUALTY AND TAKING

6.1     Termination or Restoration; Rent Adjustment; Demolition

        In case during the Term all or any substantial part of the Premises or
the Building or the Lot are damaged materially by fire or other casualty or by
action of public or other authority in consequence thereof, or are taken by
eminent domain or Landlord receives compensable damage by reason of anything
lawfully done in pursuance of public or other authority, this Lease shall
terminate at Landlord's election, which may be made notwithstanding that
Landlord's entire interest may have been divested, by notice given to Tenant
within ninety (90) days after the election to terminate arises specifying the
effective date of termination. The effective date of termination specified by
Landlord shall not be less than fifteen (15) nor more than thirty (30) days
after the date of notice of such termination. Unless terminated pursuant to the
foregoing provisions this Lease shall remain in full force and effect following
any such damage or taking, subject, however, to the following provisions. If in
any such case the Premises are rendered unfit for use and occupation and this
Lease is not so terminated, Landlord shall use due diligence (following the
expiration of the period in which Landlord may terminate this Lease pursuant to
the foregoing provisions of this Section 6.1) to put the Premises, or in case of
taking what may remain thereof (excluding in case of both casualty and taking
any items installed or paid for by Tenant) into the condition existing
immediately prior to such casualty or taking, subject to zoning and building
codes and other laws, rules and regulations then in effect. A just proportion of
the Annual Fixed Rent and additional rent according to the nature and extent of
the injury shall be abated from the date of such casualty or taking until the
Premises or such remainder shall have been put by Landlord in such condition;
and in case of a taking which permanently reduces the area of the Premises, a
just proportion of the Annual Fixed Rent and additional rent shall be abated for
the remainder of the Term. In the event restoration cannot, in Landlord's
reasonable judgment, be completed within 270 days after the date of the casualty
or taking, each of Landlord and Tenant shall have the right, exercisable by
notice to the other delivered within 30 days after the date of the casualty or
taking, to terminate this Lease, effective as of the date specified in such
notice, which date shall be no sooner than 30 days nor later than 60 days after
the date of delivery of such notice. In the event Landlord is required to or has
elected to restore the Premises and such restoration has not been completed
within 270 days after the date of the casualty (as extended on account of the
occurrence of events of force majeure), Tenant shall have the right, exercisable
by notice delivered to Landlord not later than five (5) business days after
expiration of such 270-day period, as the same may have been extended, to
terminate this Lease; provided, however, that such termination shall be deemed
void if restoration is completed within 30 days after delivery of such notice.

6.2     Eminent Domain

                                     - 31 -
<PAGE>

        Landlord reserves to itself any and all rights to receive awards made
for damages to the Premises and Building and Lot and the leasehold hereby
created, or any one or more of them, accruing by reason of exercise of eminent
domain or by reason of anything lawfully done in pursuance of public or other
authority. Tenant hereby releases and assigns to Landlord all Tenant's rights to
such awards, and covenants to deliver such further assignments and assurances
thereof as Landlord may from to time request. Tenant hereby irrevocably
designates and appoints Landlord as its attorney-in-fact to execute and deliver
in Tenant's name and on its behalf all such further assignments thereof. Nothing
contained herein shall be deemed to preclude Tenant from obtaining, or to give
Landlord any interest in, any separate award to Tenant for loss or damage to
Tenant's removable personal property or Tenant's relocation costs.

6.3     Temporary Taking

        In the event of a taking of the Premises or any part thereof for
temporary use, (i) this Lease shall be and remain unaffected thereby and rent
shall not abate, and (ii) Tenant shall be entitled to receive for itself such
portion or portions of any award made for such use with respect to the period of
the taking which is within the Term, provided that if such taking shall remain
in force at the expiration or earlier termination of this Lease, Tenant shall
then pay to Landlord a sum equal to the reasonable cost of performing Tenant's
obligations under Section 5.2 with respect to surrender of the Premises and upon
such payment shall be excused from such obligations.

                               [END OF ARTICLE VI]

                                     - 32 -
<PAGE>

                               ARTICLE VII DEFAULT

7.1     Events of Default

        If any default by Tenant continues after notice, in case of Annual Fixed
Rent or additional rent for more than ten (10) days, or in any other case for
more than thirty (30) days and such additional time, not to exceed ninety (90)
days, as is reasonably necessary to cure the default if the default is of such a
nature that it cannot reasonably be cured in thirty (30) days, provided, Tenant
commenced curing during the 30-day grace period and thereafter diligently
prosecutes the cure to completion; or if Tenant becomes insolvent or fails to
pay its debts as they fall due; or if Tenant makes any trust mortgage or
assignment for the benefit of creditors; or if Tenant proposes any composition,
arrangement, reorganization or recapitalization with creditors; or if Tenant's
leasehold hereunder or any substantial part of the property of Tenant is taken
on execution or other process of law or is attached or subjected to any other
voluntary encumbrance; or if a receiver, trustee, custodian, guardian,
liquidator or similar agent is appointed with respect to Tenant, or if any such
person or a mortgagee, secured party or other creditor takes possession of the
Premises or of any substantial part of the property of Tenant, and, in either
case, if such appointment or taking of possession is not terminated within
thirty (30) days after it first occurs; or if a petition is filed by or with the
consent of Tenant under any federal or state law concerning bankruptcy,
insolvency, reorganization, arrangement, or relief from creditors; or if a
petition is filed against Tenant under any federal or state law concerning
bankruptcy, insolvency, reorganization, arrangement, or relief from creditors,
and such petition is not dismissed within thirty (30) days thereafter, or if
Tenant dissolves or is dissolved or liquidated or adopts any plan or commences
any proceeding, the result of which is intended to include dissolution or
liquidation; then in any such case, whether or not the Term shall have begun,
Landlord may immediately, or at any time while such default exists and without
further notice, terminate this Lease by notice to Tenant, specifying a date not
less than ten (10) days after the giving of such notice on which this Lease
shall terminate and this Lease shall come to an end on the date specified
therein as fully and completely as if such date were the date herein originally
fixed for the expiration of the Term, and Tenant shall then quit and surrender
the Premises to Landlord, but Tenant shall remain liable as hereinafter
provided. The preceding notwithstanding, any notice required to be given by
Landlord for Tenant's failure to pay Annual Fixed Rent or any other amount
(prior to said failure being deemed an actionable default) shall be deemed
satisfied by the serving by Landlord upon Tenant at the Premises of a "notice to
quit" so long as such notice provides Tenant with the right to cure such default
within ten (10) days of service.

7.2     Damages

        In the event that this Lease is terminated under any of the provisions
contained in Section 7.1 or shall be otherwise terminated for breach of any
obligation of Tenant,

                                     - 33 -
<PAGE>

Tenant covenants to pay forthwith to Landlord, as compensation, all sums which
were due prior to the date of such termination and Tenant shall pay on the days
originally fixed herein for the payment thereof amounts equal to the several
installments of rent, adjusted rent, additional rent and any and all other
charges as they would have become due if this Lease had not been terminated.

        As a second alternative, at the election of Landlord, Tenant will, at
the time of such termination, pay to Landlord, as liquidated damages, the amount
of the excess, if any, of the present value at the time of termination of the
total rent and other benefits which would have accrued to Landlord under this
Lease over and above the fair market value (in advance) of the Premises for the
balance of the Term. For the purpose of this paragraph, the total rent shall be
computed by assuming that Tenant's share of real estate taxes and other charges
would be the amount thereof (if any) for the immediately preceding year of the
term.

        In addition to the foregoing (and whether or not the Lease is terminated
upon a default), Tenant agrees (i) to indemnify and save Landlord harmless from
and against all expenses together with interest at the rate of 1.5% per month
which Landlord may incur in collecting such amount or in obtaining possession
of, or in re-letting the Premises, or in defending any action arising as a
result of or in connection with a default, including, without limitation, legal
expenses, attorneys' fees, brokerage fees, and the cost of putting the Premises
in good order or preparing the same for rental; (ii) that Landlord may re-let
the Premises or any part or parts thereof, either in the name of Landlord or
otherwise for a term or terms which may, at Landlord's option, be less than or
exceed the period which would otherwise have constituted the balance of the term
and may grant concessions or free rent for a reasonable time. The failure of
Landlord to re-let the Premises or any part thereof shall not release or affect
Tenant's liability for damage. Any suit brought to collect the amount of
deficiency for any month shall not prejudice the right of Landlord to collect
the deficiency for any subsequent month by a similar proceeding. Landlord may
make such alterations, repairs, replacements and decorations on the Premises,
and the making of such alterations or decorations shall not release Tenant from
any liability. In the event the Premises are re-let by Landlord, Tenant shall be
entitled to a credit in the net amount of rent received by Landlord, after
deduction of all expenses incurred in connection with Tenant's default,
re-letting the Premises and in collecting the rent, except in the event Landlord
has chosen the second or third alternative as a remedy in which event Tenant
shall not be entitled to any credit.

        Tenant further agrees that, if on the Expiration Date or other
termination date, Tenant does not surrender the Premises or fails to remove any
of its property from the Premises and Landlord obtains an order of eviction then
Landlord may enter the Premises for the purpose of removing Tenant's goods and
effects, without prejudice to any other remedies, and Landlord may remove and
store such goods and effects at Tenant's expense, Tenant hereby granting
Landlord an irrevocable power of attorney to accomplish the same.

                                     - 34 -
<PAGE>

        Nothing contained in this Lease shall limit or prejudice the right of
Landlord to prove for and obtain in proceedings for bankruptcy or insolvency by
reason of the termination of this Lease, an amount equal to the maximum allowed
by any statute or rule of law in effect at the time when, and governing the
proceedings in which, the damages are to be proved, whether or not the amount be
greater, equal to, or less than the amount of the loss or damages referred to
above.

        Landlord shall use reasonable efforts to mitigate its damages resulting
from Tenant's default hereunder.

                              [END OF ARTICLE VII]

                                     - 35 -
<PAGE>

                           ARTICLE VIII MISCELLANEOUS

8.1     [Intentionally omitted]

8.2     Notice of Lease; Consent and Approval; Notices; Bind and Inure

        The titles of the Articles are for convenience only and are not to be
considered in construing this Lease. Tenant agrees not to record this Lease, but
upon request of either party both parties shall execute and deliver a notice of
this Lease in form appropriate for recording or registration, an agreement
setting forth the Commencement Date in the form of Exhibit E, and if this Lease
is terminated before the term expires, an instrument in such form acknowledging
the date of termination. Whenever any notice, approval, consent, request or
election is given or made pursuant to this Lease it shall be in writing.
Communications and payments shall be addressed if to Landlord at Landlord's
Original Address, Attention: Mr. Peter Merrigan, with a copy to Joel H. Sirkin,
Esq., Hale and Dorr, 60 State Street, Boston, Massachusetts 02109, or at such
other address as may have been specified by prior notice to Tenant, and if to
Tenant prior to the Commencement Date, at Tenant's Notice Address or following
the Commencement Date, at the Premises, or at such other place as may have been
specified by prior notice to Landlord. Any communication so addressed shall be
deemed duly served if hand delivered by a recognized courier or overnight
delivery service or if mailed by registered or certified mail, return receipt
requested and shall be deemed given when so delivered or deposited with the U.S.
Postal Service. The obligations of this Lease shall run with the land, and this
Lease shall be binding upon and inure to the benefit of the parties hereto and
their respective successors and assigns, except that only the original Landlord
named herein shall be liable for obligations accruing before the beginning of
the Term, and thereafter the original Landlord named herein and each successive
owner of the Premises shall be liable only for obligations accruing during its
period of ownership. Tenant shall look only to Landlord's interest in the
Property for satisfaction of Landlord's obligations hereunder, and neither
Landlord nor any successor owner of the Premises nor any trustee, beneficiary or
partner of Landlord or such successor shall have any personal liability
hereunder.

8.3     Landlord's Failure to Enforce

        The failure of Landlord to seek redress for violation of, or to insist
upon strict performance of, any covenant or condition of this Lease, or with
respect to such failure of Landlord to enforce any of the Rules and Regulations
referred to in Section 5.4, whether heretofore or hereafter adopted by Landlord,
shall not be deemed a waiver of such violation nor prevent a subsequent act
which would have originally constituted a violation, from having all the force
and effect of an original violation, nor shall the failure of Landlord to
enforce any of said Rules and Regulations against any other tenant of the
Building be deemed a waiver of any such Rule or Regulation. The receipt by
Landlord of Annual Fixed Rent or additional rent with knowledge of the breach of
any

                                     - 36 -
<PAGE>

covenant of this Lease shall not be deemed a waiver of such breach. No provision
of this Lease shall be deemed to have been waived by Landlord, or by Tenant,
unless such waiver be in writing signed by the party to be charged. No consent
or waiver, express or implied, by Landlord or Tenant, to or of any breach of any
agreement or duty shall be construed as a waiver or consent to or of any other
breach of the same or any other agreement or duty.

8.4     Acceptance of Partial Payments of Rent; Delivery of Keys

        No acceptance by Landlord of a lesser sum than the Annual Fixed Rent and
additional rent then due shall be deemed to be other than on account of the
earliest installment of such rent due, nor shall any endorsement or statement on
any check or any letter accompanying any check or payment as rent be deemed an
accord and satisfaction, and Landlord may accept such check or payment without
prejudice to Landlord's right to recover the balance of such installment or
pursue any other remedy in this Lease provided. The delivery of keys to any
employee of Landlord or to Landlord's agent or any employee thereof shall not
operate as a termination of this Lease or surrender of the Premises.

8.5     Cumulative Remedies

        The specific remedies to which Landlord may resort under the terms of
this Lease are cumulative and are not intended to be exclusive of any other
remedies or means of redress to which it may be lawfully entitled in case of any
breach or threatened breach by Tenant of any provisions of this Lease. In
addition to other remedies provided in this Lease, Landlord shall be entitled to
the restraint by injunction of the violation or attempted or threatened
violation of any of the covenants, conditions or provisions of this Lease or to
a decree compelling specific performance of any such covenants, conditions or
provisions.

8.6     Partial Invalidity

        If any term of this Lease, or the application thereof to any person or
circumstances, shall to any extent be invalid or unenforceable, the remainder of
this Lease, or the application of such term to persons or circumstances other
than those as to which it is invalid or unenforceable shall not be affected
thereby, and each term of this Lease shall be valid and enforceable to the
fullest extent permitted by law.

8.7     Self-Help

        If Tenant shall at any time default in the performance of any obligation
under this Lease, Landlord shall have the right but shall not be obligated, to
enter upon the Premises and to perform such obligation notwithstanding the fact
that no specific provision for such substituted performance by Landlord is made
in this Lease with

                                     - 37 -
<PAGE>

respect to such default. In performing such obligation, Landlord may make any
payment of money or perform any other act as may be reasonable. All sums so paid
by Landlord (together with interest at an annual rate equal to the then average
prime commercial rate from time to time established by the two largest national
banks in Boston, Massachusetts plus 3%, but not in excess of the maximum rate
allowed by law) and all necessary reasonable incidental costs and expenses in
connection with the performance of any such act by Landlord, shall be deemed to
be additional rent under this Lease and shall be payable to Landlord immediately
on demand. Landlord may exercise the foregoing rights without waiving any other
of its rights or releasing Tenant from any of its obligations under this Lease.

8.8     Estoppel Certificates

        Each of Landlord and Tenant agrees from time to time, upon not less than
fifteen (15) days prior written request by the other, to execute, acknowledge
and deliver to the other a statement in writing certifying that this Lease is
unmodified and in full force and effect and that (in the case of Tenant as
certifying party) Tenant has no defenses, offsets or counterclaims against its
obligations to pay the Annual Fixed Rent and additional rent and to perform its
other covenants under this Lease, and that, to the knowledge of the certifying
party, there are no uncured defaults of Landlord or Tenant under this Lease (or,
if there have been any modifications that the same is in full force and effect
as modified and stating the modifications and, if there are any defenses,
offsets, counterclaims, or defaults, setting them forth in reasonable detail),
and the dates to which the Annual Fixed Rent, additional rent and other charges
have been paid. Any such statement delivered pursuant to this Section 8.8 may be
relied upon by a prospective purchaser or mortgagee of the Premises or any
prospective assignee of any mortgagee of the Premises, or by a prospective
purchaser of or investor in Tenant.

8.9     Waiver of Subrogation

        Any insurance carried by either party with respect to the Premises or
property therein or occurrences thereon shall include a clause or endorsement
denying to the insurer rights of subrogation against the other party to the
extent rights have been waived by the insured prior to occurrence of injury or
loss. Each party, notwithstanding any provisions of this Lease to the contrary,
hereby waives any rights of recovery against the other for injury or loss due to
hazards covered by such insurance to the extent of the indemnification received
thereunder.

8.10    All Agreements Contained

        This Lease contains all of the agreements of the parties with respect to
the subject matter thereof and supersedes all prior dealings between them with
respect to such subject matter.

                                     - 38 -
<PAGE>

8.11    Brokerage

        Tenant warrants that it has had no dealings with any broker or agent
other than the Broker(s) in connection with the Lease and covenants to defend,
hold harmless and indemnify Landlord from and against any and all cost, expense
or liability for any compensation, commissions and charges claimed by any other
broker or agent claiming by or through Tenant with respect to dealings in
connection with this Lease or the negotiation thereof. Landlord will pay a
commission to Brokers pursuant to a separate agreement.

8.12    Submission Not an Option

        The submission of this Lease or a summary of some or all of its
provisions for examination does not constitute a reservation of or option for
the Premises or an offer to lease, and it is not effective as a lease or
otherwise until the execution by and delivery to both Landlord and Tenant.

8.13    Applicable Law

        This Lease, and the rights and obligations of the parties hereto, shall
be construed and enforced in accordance with the laws of the Commonwealth of
Massachusetts.

8.14    Waiver of Jury Trial

        Landlord and Tenant hereby waive trial by jury in any action, proceeding
or counterclaim brought by either of the parties hereto against the other, on or
in respect to any matter whatsoever arising out of or in any way connected with
this Lease, the relationship of Landlord and Tenant hereunder, Tenant's use or
occupancy of the Premises, and/or claim of injury or damages.

8.15    Holdover

        Should Tenant holdover in occupancy of the Premises after the expiration
of the Term of this Lease, it shall be liable to Landlord for rent equal to the
greater of twice the Annual Fixed Rent rate in effect at the end of the Term or
twice the then Fair Market Rental for the space, and if such holdover exceeds 10
days, for all damages sustained by Landlord on account of such holding over. The
provisions of this Section shall not operate as a waiver of any right of
re-entry provided in this Lease, and Tenant shall be considered a Tenant at
sufferance only.

8.16    Force Majeure

        Except as otherwise expressly set forth in this Lease, in any case where
either party hereto is required to do any act, delays caused by or resulting
from Acts of God,

                                     - 39 -
<PAGE>

war, civil commotion, fire, flood or other casualty, labor difficulties,
shortages of labor, materials or equipment, government regulations, unusually
severe weather, or other causes beyond such party's reasonable control shall not
be counted in determining the time during which such act shall be completed,
whether such time be designated by a fixed date, a fixed time or a "reasonable
time," and such time shall be deemed to be extended by the period of such delay.

8.17    Building Rehabilitation and Repair

        During the term, Landlord may, at its sole discretion, choose to
undertake rehabilitation, renovation, and/or repair of the Building, including,
without limitation, remodeling the storefronts and installation of new windows,
HVAC systems, stairwells, bathrooms, sprinkler systems, detection systems, etc.
(collectively or singly referred to as "Rehabilitation"). Such Rehabilitation,
which may be minor or major in nature, shall be undertaken solely at the
Landlord's option and expense, and does not in any way constitute part of the
Tenant's consideration under this Lease and does not in any way obligate
Landlord to perform the same.

        Tenant recognizes and agrees that during the time that any
Rehabilitation is made to the Building, Tenant may experience interruptions
(including reasonable interruptions to services) due to such construction and
rehabilitation work and agrees to cooperate fully with the Landlord's efforts to
make such repairs and rehabilitation and further agrees that Tenant shall have
no liability for said reasonable interruptions. In prosecuting such work,
Landlord shall use diligent efforts to prevent or minimize interruption of and
inconvenience to Tenant's use and enjoyment of and access to the Premises.

8.18    Compliance with Laws and Insurance Policies

        Tenant, at its own expense, shall comply with (and Landlord makes no
representation with respect to) all laws, orders and regulations of Federal,
State, County and City Authorities relating to its use of the Premises and its
operations therein, provided, however, that Tenant shall have no obligation to
make the structural components or mechanical, electrical, plumbing, HVAC or life
safety systems of the Building or Premises or to comply with any law, order or
regulation of Federal, State, County and City authorities, including, without
limitation, the Americans with Disabilities Act, so called, except to the extent
that said structural components or mechanical systems are installed by Tenant
after the execution and delivery of this Lease. Tenant acknowledges that
Landlord has made no warranties or representations about the permissibility of
Tenant's proposed use under applicable zoning laws. Tenant, at its sole expense,
shall comply with all rules, orders, regulations or requirements of the Board of
Fire Underwriters or any other similar body pertaining to Tenant's particular
use of the Premises, and shall not do or permit anything to be done or kept on
the Premises, except as permitted by the Fire Department, Board of Fire
Underwriter, Fire

                                     - 40 -
<PAGE>

Insurance Rating Organization, or other authority having jurisdiction. Except
for those items necessary for the cleaning and maintenance of Tenant's business,
which shall be properly stored to minimize the risk of fire and explosion, there
shall not be brought or kept in or on the Premises any inflammable, combustible
or explosive fluid, material, chemical or substance, nor shall any unusual or
other objectionable odors permeate or emanate from the Premises. If the
insurance premiums for the building increase because of anything Tenant does or
permits to be done on the Premises, Tenant shall pay the full amount of such
increase, That the Premises are being used for the Permitted Uses shall not
relieve Tenant from the foregoing duties.

                              [END OF ARTICLE VIII]

                                     - 41 -
<PAGE>

              ARTICLE IX RIGHTS OF PARTIES HOLDING PRIOR INTERESTS

9.1     Lease Subordinate

        Provided Landlord obtains on behalf of Tenant a commercially reasonable
nondisturbance agreement from the applicable mortgagee, this Lease shall be
subject and subordinate to any mortgage now or hereinafter placed on the Lot or
Building, or both, or any portion or portions thereof which are separately and
together hereinafter in this Article IX referred to as "the mortgaged premises",
and to each advance made or hereafter to be made under any mortgage, and to all
renewals, modifications, increases, consolidations, replacements and extensions
thereof and all substitutions therefor. The foregoing provision shall be
self-operative and no further instrument of subordination shall be required. In
confirmation of such subordination, Tenant shall execute and deliver promptly
any certificate that Landlord or any mortgagee may request. In the event that
any mortgagee or its respective successor in title shall succeed to the interest
of Landlord, then, at the option of such mortgagee or successor, this Lease
shall nevertheless continue in full force and effect and Tenant shall and does
hereby agree to attorn to such mortgagee or successor and to recognize such
mortgagee or successor as its Landlord. Any mortgagee shall have the election to
subordinate its mortgage to this Lease, exercisable by sending a notice of such
election to Tenant, which notice may be recorded at the option of the mortgagee.

        Provided that Tenant is not in default under any of the terms of this
Lease, Landlord shall use diligent efforts to obtain from any such mortgagee on
Tenant's behalf an agreement on the part of such mortgagee to recognize this
Lease and all of Tenant's rights hereunder as though this Lease were prior to
any such mortgage, such agreement to be in form and substance of the
Subordination, Non-Disturbance and Attornment Agreement attached hereto as
Exhibit E and incorporated herein by reference (the "Non-Disturbance
Agreement"), subject to the execution and delivery by Tenant, at the time of
execution of this Lease, of the Non-Disturbance Agreement (and Tenant
acknowledges that the execution of such Non-Disturbance Agreement by Landlord's
mortgagee shall be at the sole discretion of such mortgagee), provided, however,
that the mortgagee, or any purchaser at a foreclosure sale or otherwise, shall
not be:

        (a)     liable for any act or omission of a prior Landlord (including
                the Landlord); or

        (b)     subject to any offset or defenses which the Tenant might have
                against any prior landlord (including the Landlord); or

        (c)     bound by any rent or additional rent which the Tenant might have
                paid in advance to any prior landlord (including Landlord) for
                any period beyond the month in which foreclosure or sale occurs;
                or

                                     - 42 -
<PAGE>

        (d)     bound by any security deposit which Tenant may have paid to any
                prior landlord (including Landlord), unless such deposit is in
                an escrow fund available to the mortgagee; or

        (e)     bound by any agreement or modification of the Lease made without
                the consent of the mortgagee; or

        (f)     bound by any notice of termination given by any prior landlord
                (including Landlord) without the mortgagee's written consent
                thereto; or

        (g)     personally liable under this Lease and the mortgagee's liability
                under the Lease shall be limited to the ownership interest of
                the mortgagee in the Premises; or

        (h)     liable for any fact or circumstance or condition to the extent
                existing or arising prior to the mortgagee's (or such
                purchaser's) succession to the interest of the Landlord under
                the Lease and such mortgagee or such purchaser further shall not
                be liable except during that period of time, if any, in which
                such mortgagee or purchaser and Tenant are in privity of estate.

        Any claim by Tenant under the Lease against the mortgagee or such
successor shall be satisfied solely out of the mortgagee's or such successor's
interest in the Premises and Tenant shall not seek recovery against or out of
any other assets of mortgagee or such successor.

9.2     Modification, Termination, and Cancellation

        No assignment of the Lease and no agreement to make or accept any
surrender, termination or cancellation of this Lease and no agreement to modify
so as to reduce the rent, change the Term, or otherwise materially change the
rights of Landlord under this Lease, to relieve Tenant of any obligations or
liability under this Lease, shall be valid unless consented to by Landlord's
mortgagees of record, if any. No fixed rent, additional rent, or any other
charge shall be paid more than ten (10) days prior to the due date thereof and
payments made in violation of this provision shall (except to the extent that
such payments are actually received by a mortgagee) be a nullity as against any
mortgagee and Tenant shall be liable for the amount of such payments to such
mortgagee.

9.3     Rights of Holder of Mortgage

        No act or failure to act on the part of Landlord which would entitle
Tenant under the terms of this Lease, or by law, to be relieved of Tenant's
obligations hereunder or to terminate this Lease, shall result in a release or
termination of such obligations or a

                                     - 43 -
<PAGE>

termination of this Lease unless (i) Tenant shall have first given written
notice of Landlord's act or failure to act to Landlord's mortgagees of record,
if any, specifying the act or failure to act on the part of Landlord which could
or would give basis to Tenant's rights; and (ii) such mortgagees, after receipt
of such notice, have failed or refused to correct or cure the condition
complained of within a reasonable time thereafter; but nothing contained in this
Section 9.3 shall be deemed to impose any obligation on any such mortgagees to
correct or cure any condition. "Reasonable time" as used above means and
includes a reasonable time to obtain possession of the mortgaged premises if the
mortgagee elects to do so and a reasonable time to correct or cure the condition
if such condition is determined to exist.

9.4     Assignment of Rents

        With reference to any assignment by Landlord of Landlord's interest in
this Lease, or the rents payable hereunder, conditional in nature or otherwise,
which assignment is made to the holder of a mortgage on property which includes
the Premises, Tenant agrees

        (a)     that the execution thereof by Landlord, and the acceptance
                thereof by the holder of such mortgage, shall never be treated
                as an assumption by such holder of any of the obligations of
                Landlord hereunder, unless such holder shall, by notice sent to
                Tenant, specifically otherwise elect; and

        (b)     that, except as aforesaid, such holder shall be treated as
                having assumed Landlord's obligations hereunder only upon
                foreclosure of such holder's mortgage (or the acceptance of a
                deed in lieu of foreclosure) and the taking of possession of the
                Premises.

9.5     Implementation of Article IX

        Tenant agrees on request of Landlord to execute and deliver from time to
time any agreement which may reasonably be deemed necessary to implement the
provisions of this Article IX.

                               [END OF ARTICLE IX]

                                     - 44 -
<PAGE>

                          ARTICLE X HAZARDOUS MATERIALS

10.1    Tenant's Obligations

        As used herein, the following definitions shall apply:

        1. "Hazardous Substance" means any substance, waste or material which is
deemed hazardous, toxic, a pollutant or contaminant under any federal state or
local statute, law, ordinance, rule, regulation, or judicial or administrative
order or decision, now or hereafter in effect.

        2. "Hazardous Substance on the Premises" means any hazardous substance
present in, on, near or emanating from the Premises or at the surface or below
the surface thereof.

        3. "Applicable Law" shall mean all federal, state and local statutes,
laws, ordinances, rules and regulations and judicial and administrative orders,
rulings and decisions that are applicable now or in future to the Premises or
any portion thereof or to any activity which shall take place thereon.

        Tenant shall not generate, store, release, dispose of or otherwise
handle any Hazardous Substance on the Premises, the Building or the Lot;
moreover, Tenant shall not take any action, conduct any activity or fail to take
any action which causes, contributes, or is likely to cause or contribute to, a
threat of release of any Hazardous Substance on the Premises, the Building or
the Lot.

        Tenant furthermore shall not install or cause to be installed any
chemical, oil or gasoline storage tank(s) on, under or around the Premises, the
Building or the Lot and it shall not install or cause to be installed on, around
or under the Premises, the Building or the Lot any transformers or other
equipment which contain PCBs or other Hazardous Substances.

        Tenant shall defend, indemnify and hold harmless Landlord and any
mortgagee of the Premises from and against any and all liability, loss, suits,
claims, actions, causes of action, proceedings, demands, costs, penalties, fines
and expenses, including without limitation, expenses of attorneys' fees,
consultants' fees, and clean-up costs, resulting from the presence of, release
of, or threat of release of, any Hazardous Substance on the Premises, or arising
out from the action or inaction of Tenant, its employees, invitees, contractors,
and agents, or arising out of the generation, storage, treatment, handling,
transportation, disposal or release (or threat of release) by Tenant its
employees, invitees, contractors and agents of any Hazardous Substance at or
near the Premises, or arising out of any violation(s) by the same of any
Applicable Law regarding Hazardous Substances.

                                     - 45 -
<PAGE>

        Tenant shall remove, clean-up and remedy any Hazardous Substance on the
Premises, or any threat of release of Hazardous Substances on the Premises to
the extent required by Applicable Law, and Tenant shall be obligated to continue
to pay Annual Fixed Rent, additional rent and other sums due under the Lease
until such removal, clean-up or remedy is completed in accordance with
Applicable Laws, whether or not the term of this Lease shall terminate or
expire. Tenant hereby grants Landlord the right to inspect the Premises
throughout the term of this Lease, to determine that Tenant is in compliance
with Applicable Laws and Tenant agrees to provide Landlord with all information
necessary to ascertain that Tenant is in compliance with Applicable Laws.

        Tenant shall comply with all provisions of Massachusetts General Laws
Chapter 21E, the Massachusetts Oil and Hazardous Material Release Prevention Act
(the "Act"), and in that regard shall comply with all "operator" obligations
therein including the reporting and requirements of Section 7 thereof.

        Any release or threat of release of any Hazardous Substance on the
Premises, the Building or the Lot arising from the action or inaction of Tenant,
its employees, invitees, contractors, or agents, any breach by Tenant of its
obligations under this Addendum, or any violation by Tenant of the provisions of
the Act shall constitute a default by Tenant under the Lease. In the event of
such a default, notwithstanding any contrary provision contained herein,
Landlord shall have the additional right, but not the obligation, to take any
action or perform any act required by this Article X of the Tenant to such
extent and in such manner as Landlord deems appropriate, including paying
necessary costs, fees and attorneys' fees. The making of any such payment or the
performing of any such act by the Landlord shall not waive or release the Tenant
from its obligations and agreements hereunder. All amounts so paid by Landlord
shall be immediately due and payable by Tenant to Landlord on demand, as
additional rent with interest thereon at the rate of three (3) percent over the
prime rate of interest announced from time to time by the First National Bank of
Boston.

        Landlord, in addition and not in limitation of its rights in the
preceding paragraph, shall have the right to enforce Tenant's obligations under
this Article X by taking legal action seeking, without limitation, injunctive
relief.

10.2    Survival

        The provision of this Article X shall survive the expiration or
termination of this Lease.

                                     - 46 -
<PAGE>

        EXECUTED as a sealed instrument in two or more counterparts on the day
and year first above written.

                                  LANDLORD:

                                  LANDMAN OMNIBUS V LIMITED PARTNERSHIP

                                  By: LANDMAN V CORPORATION, its general partner

                                      By:
                                         ----------------------------------
                                         Name: Lorenz Reibung
                                         Its:  President

                                  TENANT:

                                  APPLIED LANGUAGE TECHNOLOGIES, INC.,
                                  a Delaware corporation

                                      By:
                                         ----------------------------------
                                         Name:  Michael S. Phillips
                                         Title: Secretary/VP Eng

                                     - 47 -
<PAGE>

                            FIRST AMENDMENT TO LEASE
                            ------------------------

        This First Amendment to Lease is dated as of the 28th day of September,
1999, and is by and between Speechworks International, Inc., successor in
interest to Applied Language Technologies, Inc. ("Tenant") and 695 Atlantic
Avenue Company, L.L.C., successor in interest to Landman Omnibus V Limited
Partnership ("Landlord").

                                   WITNESSETH:

        WHEREAS, Landlord and Tenant are parties to a certain Lease dated
February 21, 1997 (the "Lease") with respect to a portion of the third floor of
two contiguous buildings located at 695 Atlantic Avenue and 20-24 East Street,
Boston, MA (the "Tenant's Space");

        WHEREAS, Tenant is the sublessee of the entire second floor of such
buildings pursuant to a certain sublease dated as of the 1st day of April, 1998
by and between Exchange Applications, Inc. and Tenant (the "Subleased
Premises");

        WHEREAS, Landlord and Tenant wish to amend the Lease in various respects
as set forth below, including, without limitation by adding the entire tenth and
eleventh floors of such building (the "Expansion Premises") to the space thereby
demised to Tenant;

        WHEREAS, Landlord wishes to grant Tenant certain rights to directly
lease the Subleased Premises from Landlord upon the expiration of the Prime
Lease (as hereafter defined) and to grant Tenant certain rights to lease a
portion of the fourth floor of such buildings (the "Substitute Premises") upon
the terms and conditions set forth below; and

        WHEREAS, Landlord and Tenant wish to amend the Lease in certain other
respects, as set forth below.

        NOW THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as
follows:

        I. All capitalized terms used herein and not herein defined shall have
the meanings set forth in the Lease.

        2. Section 1.1 of the Lease is hereby amended by adding the following to
the end thereof:
<PAGE>

EXPANSION PREMISES:      25,060 square feet of rentable space on the tenth and
                         eleventh floor of the Building, as shown on the floor
                         plan attached as Exhibit A-1 hereto.

SUBLEASED PREMISES:      Approximately 16,114 square feet of rentable space on
                         the second floor of the Building, as shown on the floor
                         plan attached as Exhibit A-2 hereto.

SUBSTITUTE PREMISES:     Approximately 12,530 square feet of rentable space on
                         the fourth floor of the Building as shown on the floor
                         plan attached as Exhibit A-3 hereto.

PRIME LEASE:             That certain lease dated July 9, 1996 by and between
                         Landman Omnibus V Limited Partnership and Grant and
                         Partners Limited Partnership with respect to the second
                         floor of the Building.

CONSOLIDATED PREMISES:   So much of the Premises, the Expansion Premises, the
                         Subleased Premises and the Substitute Premises as shall
                         have been leased to Tenant pursuant to the terms
                         hereof.

        3. Section 1.1 of the Lease is further amended by deleting therefrom
the definition of the "Term" and substituting the following therefor:

        The period commencing upon the Commencement Date and ending upon
September 30, 2004.

        4. Section 1.1 is hereby further amended by deleting the defined term
"ANNUAL FIXED RENT" and substituting therefor "ANNUAL FIXED RENT FOR TENANT'S
SPACE" and by adding the following to the end of such portion of Section 1.1:

The period commencing            $34 per annum per       $426,020    $35,501.67
upon the expiration of           rentable square foot
Lease Year 5 and ending
upon September 30, 2004:

        5. Section 1.1 is further amended by adding the following definition
directly after the definition of Annual Fixed Rent for Tenant's Space:

                                       2
<PAGE>

<TABLE>
<CAPTION>
ANNUAL FIXED RENT FOR                 Rate                           Annual         Monthly
THE EXPANSION PREMISES:               ----                           Amount         Amount
                                                                     ------         -------
<S>                                   <C>                          <C>            <C>
The period commencing upon            $33.00 per annum per         $826,980.00    $68,915.00
September 1, 1999 and expiring        rentable square foot
May 31, 2001:

The period commencing upon            $34.00 per annum per         $852,040.00    $71,003.34
June 1, 2001 and ending upon          rentable square foot
September 30, 2004:

<CAPTION>
ANNUAL FIXED RENT FOR                 Rate                           Annual         Monthly
THE SUBLEASED PREMISES:               ----                           Amount         Amount
                                                                     ------         -------
<S>                                   <C>                          <C>            <C>
The period commencing upon            $34.00 per annum per         $547,876.00    $45,656.34
November 1, 2001 and ending           rentable square foot
September 30, 2004:

<CAPTION>
ANNUAL FIXED RENT FOR THE             Rate                           Annual         Monthly
SUBSTITUTE PREMISES:                  ----                           Amount         Amount
                                                                     ------         -------
<S>                                   <C>                          <C>            <C>
The period commencing upon            $34.00 per annum per         $426,020.00    $35,501.67
July 1, 2002 and ending               rentable square foot
September 30, 2004:
</TABLE>

        6. Section 1.1 is further amended by deleting the section thereof
captioned "TENANT'S OPERATING EXPENSE AND TAX BASE" and replacing it with the
following:

TENANT'S OPERATING
EXPENSE AND TAX BASE
FOR TENANT'S SPACE:    For the period expiring upon June 30, 2002, the
                       Operating Expenses and Taxes allocable to the
                       Premises, on a square footage basis, during
                       calendar year 1997, adjusted, however, as if
                       Tenant had been in occupancy of the Premises for
                       the entirety of calendar year 1997. For the period
                       commencing July 1, 2002 and ending September 30,
                       2004, the Operating Expenses allocable to the
                       Premises, on a square footage basis, during
                       calendar 2001 and the Taxes allocable to the
                       Premises on a square footage basis, during tax
                       fiscal year 2002.

                                        3
<PAGE>

TENANT'S OPERATING EXPENSE    The Operating Expenses allocable to the Expansion
AND TAX BASE FOR THE          Premises, on a square foot basis, during calendar
EXPANSION PREMISES:           year 1999 and the Taxes allocable to the Expansion
                              Premises, on a square foot basis, during tax
                              fiscal year 2000.

TENANT'S OPERATING EXPENSE    For the period beginning November 1, 2001 and
AND TAX BASE FOR THE          ending September 30, 2004, Operating Expenses
SUBLEASED PREMISES:           allocable to the Subleased Premises, on a square
                              foot basis, during calendar year 2000 and the
                              Taxes allocable to the Subleased Premises, on a
                              square footage basis, during tax fiscal year 2001.

TENANT'S OPERATING EXPENSE    The Operating Expenses allocable to the Expansion
AND TAX BASE FOR THE          Premises, on a square foot basis, during calendar
SUBSTITUTE PREMISES:          year 2001 and the Taxes allocable to the expansion
                              premises, on a square foot basis, during tax
                              fiscal 2002.

        Each such Base shall be adjusted, however, as if Tenant had been in
occupancy of the space in question for the entirety of the relevant base year.

        7. Section 2.1 of the Lease is hereby amended by adding the following to
the end thereof:

        The inclusions and exclusions set forth herein with respect to the
        Premises shall also be applicable to the Expansion Premises, the
        Subleased Premises and the Substitute Premises.

        Effective as of October 1, 1999, Landlord leases to Tenant, and Tenant
        hires from Landlord, the Expansion Premises, subject to and with the
        benefit of the above inclusions and exclusions, provided, however, that
        until the Commencement Date (as such term is hereafter defined) with
        respect to the Expansion Premises, Tenant shall have no obligation to
        pay Annual Fixed Rent for the Expansion Premises or any other charges
        related thereto.

                                       4
<PAGE>

        8. Sections 2.2 and 2.3 are hereby amended by deleting the word
"Premises" wherever it appears and substituting therefor the phrase
"Consolidated Premises".

        9. Section 2.4 is hereby deleted in its entirety and replaced with the
following:

        Tenant shall have and hold such portions of the Consolidated Premises as
        have been delivered to Tenant pursuant to this Lease, as amended, for a
        period commencing upon the date of such delivery by Landlord, (which
        date shall, with respect to such space, be the "Commencement Date") and
        continuing for the Term, unless sooner terminated as provided in Section
        6.1 or Article VII. If Landlord shall be unable to deliver any portion
        of the Consolidated Premises on the date scheduled therefor due to the
        holding over or retention of possession of any tenant or occupant, or if
        repairs, improvements or decorations of such portion of the Consolidated
        Premises or of the Building to be performed by Landlord are not
        completed, or for any other reason, Landlord shall use commercially
        reasonable efforts to remedy such inability, but shall not be subject to
        any liability for failure to deliver possession on said date, nor shall
        such failure affect the continuing validity of this Lease.

            The Commencement Date with respect to the Expansion Premises is
        scheduled to be October 1, 1999. In the event that Landlord shall be
        unable to deliver the Expansion Premises to Tenant on or before March
        31, 2000, (the "Drop Dead Date") then notwithstanding anything herein to
        the contrary, either party may, by notice to the other within ten days
        following the Drop Dead Date, cause this Lease to be amended so that
        neither party shall have any further rights or obligations with respect
        to the Expansion Premises. In such event, the parties shall cooperate to
        cause such amendment to be reduced to writing in form and substance
        reasonably acceptable to both parties.

            Upon the commencement of the Term with respect to any portion of the
        Consolidated Premises, at the request of either party, the other party
        shall execute a Commencement Date Agreement in the form attached hereto
        as Exhibit C, modified to take into account that it shall be applicable
        only to a portion of the Consolidated Premises.

        10. Section 2.5 is hereby amended by deleting the first sentence of the
third paragraph, and is further amended by deleting the word "Premises" wherever
it appears and substituting therefor the phrase "Consolidated Premises".

        11. Section 2.6(A)(c) is hereby deleted in its entirety and replaced
with the following:

            In any Fiscal Year when the Building has an average annual occupancy
        rate of Less than 95% then, for purposes of this Section 2.6, those
        Operating Expenses for the Property which are affected by actual
        occupancy levels will be extrapolated as though the Building were 95%
        occupied; and the "Operating Expenses Allocable to the Premises",

                                       5
<PAGE>

        the "Operating Expenses Allocable to the Expansion Premises", the
        "Operating Expenses Allocable to the Subleased Premises", and the
        "Operating Expenses Allocable to the Substitute Premises" shall mean the
        same proportion of Operating Expenses for the Property (as extrapolated)
        as the Rentable Floor Area of any such space bears to 95% of the
        Rentable Floor Area of the Building.

            In any Fiscal Year when the Building has an average annual occupancy
        rate of 95% or more, then the "Operating Expenses for the Property"
        shall be the actual Operating Expenses for the Property as defined in
        clause (b); and the "Operating Expenses Allocable to the Premises", the
        "Operating Expenses Allocable to the Expansion Premises", the "Operating
        Expenses Allocable to the Subleased Premises" and the "Operating
        Expenses Allocable to the Substitute Premises" shall mean the same
        proportion of the Operating Expenses for the Property as the Rentable
        Floor Area of such space bears to the Rentable Floor Area of the
        Building actually leased on an average annual basis for said Fiscal
        Year.

            In the case of any services which are not rendered to all areas on a
        comparable basis, the proportion allocable to the Consolidated Premises
        shall be in the same proportion which the floor area of the Consolidated
        Premises to which the service is rendered bears to the total floor area
        to which such service is rendered.

        12. Section 2.6(A)(e) is hereby deleted in its entirety and replaced
with the following:

        "Tax Expenses Allocable to the Premises", "Tax Expenses Allocable to the
Expansion Premises", "Tax Expenses Allocable to the Subleased Premises", and
"Tax Expenses Allocable to the Substitute Premises" means the same proportion of
the Landlord's Tax Expenses as the Rental Floor Area of such space bears to 100%
of the Rentable Floor Area of the Building.

        13. Section 2.6(A)(g) is hereby amended by adding the following thereto:

        "Expansion Premises Expenses" shall mean the sum of Operating Expenses
Allocable to the Expansion Premises and the Tax Expenses Allocable to the
Expansion Premises.

        "Subleased Premises Expenses" shall mean the sum of Operating Expenses
Allocable to the Subleased Premises and the Tax Expenses Allocable to the
Subleased Premises.

        "Substitute Premises Expenses" shall mean the sum of Operating Expenses
Allocable to the Substitute Premises and the Tax Expenses Allocable to the
Substitute Premises.

        14. Sections 2.6(A)(h), 2.6(B) and 2.6(C) are hereby amended by (a)
adding the phrase "Expansion Premises Expense, Subleased Premises Expense or
Substitute Premises Expense, as applicable" directly after the phrase "Premises
Expense" in each place where such phrase appears, and (b) by deleting the phrase
"Tenant's Operating Expense and Tax Base"

                                        6
<PAGE>

wherever it appears and substituting therefor the phrase "Tenant's Operating
Expense and Tax Base for Tenant's Space, Tenant's Operating Expense and Tax Base
for the Expansion Premises, Tenant's Operating Expense and Tax Base for the
Subleased Premises, or Tenant's Operating Expense and Tax Base for the
Substitute Premises, as applicable" in each place where such phrase appears.

        15. Section 2.8 of the Lease is hereby amended by adding the following
to the end thereof:

            In addition to the Letter of Credit, upon execution of this First
        Amendment of Lease and as security for Tenant's obligations under this
        Lease, Tenant shall deliver to Landlord another letter of credit (the
        "Additional LOC") in the amount of $413,500.00. So long as Tenant shall
        not then be in default beyond the expiration of any period of grace
        and/or cure set forth in Article XII hereof, Tenant may reduce the
        balance of the Additional LOC to the amounts set forth below:

        From and after September 1,2001: $313,500; and
        From and after September 1, 2002: $213,500.

        To the extent applicable, all terms and provisions of this Lease with
respect to the Letter of Credit shall be equally applicable to the Additional
LOC, except as hereby amended.

        16. Landlord and Tenant agree that Sections 3.1 and 3.2 shall be
inapplicable to the Expansion Premises, the Subleased Premises and Substitute
Premises.

        17. Sections 3.3 and 3.4 are hereby amended by deleting therefrom each
reference to Tenant's Space and the Premises and substituting therefor the
phrase "Consolidated Premises".

        18. A new Section 3.5 is hereby added as follows:

            Landlord shall use commercially reasonable efforts, consistent
        with the rights of existing tenants, within ten (10) business days after
        Tenant's request, to allow Tenant to inspect the Subleased Premises
        and/or the Substitute Premises, in order for Tenant to determine the
        condition thereof. Notwithstanding anything in this Lease to the
        contrary, the Expansion Premises, when delivered to Tenant, and the
        Subleased Premises or the Substitute Premises, if delivered to Tenant
        shall be delivered broom clean and free of all movable personal property
        not owned by Tenant (except as Tenant may otherwise agree) but
        otherwise, in their condition as of the date that Tenant inspected such
        premises, if any, "as is", with all faults and defects of every kind and
        nature, whether patent or latent.

        19. Articles IV, V, VI, VII, VIII, and X are hereby amended by deleting
therefrom each reference to the "Premises" and substituting therefore a
reference to the "Consolidated Premises". Notwithstanding the foregoing, such
articles shall be applicable to the Expansion

                                        7
<PAGE>

Premises, the Substitute Premises and the Subleased Premises only from and after
such spaces shall be made available for Tenant's occupancy thereof pursuant to
this Lease.

        20. Section 7.1 is hereby amended by deleting the phrase "Annual Fixed
Rent" wherever it appears and substituting therefore the phrase "Annual Fixed
Rent for Tenant's Space. Annual Fixed Rent for the Expansion Premises, Annual
Fixed Rent for the Subleased Premises, or Annual Fixed Rent for the Substitute
Premises".

        21. A new article is hereby added to the Lease, as follows:

                                   ARTICLE XI

                                OPTION TO EXTEND

        11.1 TENANT'S OPTION. Provided that at the time of exercise by Tenant
        under this Section 11.1, (i) there then exists no Default of Tenant
        under this Lease, (ii) this Lease is then in full force and effect,
        (iii) Tenant or a permitted assignee is in actual occupancy of at least
        51% of the Consolidated Premises demised hereunder (or such portions
        thereof as Tenant shall have occupied at any time during the Term) and
        (iv) neither The Plymouth Rock, Inc., Landlord nor any affiliate of
        either such entity nor their related companies desires to use the
        Consolidated Premises upon expiration of the Term of this Lease (as
        evidenced by written notice of same by Landlord to Tenant given no later
        than thirty days after Tenant's notice of its intent to extend the Term)
        Tenant shall have the right and option to extend the Term for one (1)
        extended term of five (5) years (the "Extended Term"). The Extended Term
        shall commence on the day immediately succeeding the last day of the
        initial Term and shall end on the day immediately preceding the fifth
        (5th) anniversary of the first (1st) day of the Extended Term. Tenant
        shall exercise such option to extend by giving notice to Landlord of its
        desire to do so not later than nine (9) months prior to the expiration
        of the initial Term. Provided that the conditions set forth in this
        Section shall have been satisfied, the giving of such notice by Tenant
        shall automatically extend the Term for the Extended Term, and no
        instrument of renewal need be executed. In the event that Tenant fails
        to give such notice to Landlord, this Lease shall automatically
        terminate at the end of the initial Term and Tenant shall have no
        further option to extend the Lease Term, it being agreed that time is of
        the essence with respect to the giving of such notice. The Extended Term
        shall be on all the terms and conditions of this Lease, except that
        Tenant shall have no further options to extend, and the Annual Fixed
        Rent for the Extended Term shall be determined pursuant to Section 11.3
        below.

        11.2 EXTENDED TERM RENT. The Annual Fixed Rent (as hereinafter defined)
        for the Extended Term shall be the Fair Market Rent for the Consolidated
        Premises (or so much thereof as shall be available for Tenant's
        occupancy upon the commencement of the Extended Term) as of the
        commencement date of the Extended Term. In no event

                                        8
<PAGE>

        shall the Annual Fixed Rent for the Extended Term be less than the
        Annual Fixed Rent in effect on the last day of the initial Term. Tenant
        shall in all events pay Tenant's Share of Taxes and Operating Expenses
        as Additional Rent in accordance with this Lease. For purposes hereof,
        the term "Annual Fixed Rent" shall mean the total of the Annual Fixed
        Rent for Tenant's Space and the Annual Fixed Rent for the Expansion
        Premises, along with the Annual Fixed Rent for the Subleased Premises or
        the Annual Fixed Rent for the Substitute Premises, if either such space
        shall have been delivered to Tenant as provided in this Lease.

        11.3 EXTENDED TERM RENT DETERMINATION. (a) If, pursuant to the
        provisions of Section 11.1 hereof, Tenant has exercised validly its
        option to extend the Term, a determination of the Fair Market Rent
        payable for the Consolidated Premises during the Extended Term shall be
        made in the manner described in Sections 11.3(b), (c) and (d) below.

        (b) At any time during the sixth (6th) month prior to the expiration of
        the initial Term, Landlord, in a notice given to Tenant, shall specify
        its determination of Fair Market Rent during the Extended Term. Within
        thirty (30) days after receipt of such determination, Tenant shall
        notify Landlord whether it disputes such determination of the Fair
        Market Rent. If Tenant shall fail to so dispute such determination, the
        Fair Market Rent determined by Landlord shall be conclusive and binding
        on Landlord and Tenant. If, within thirty (30) days after receipt of
        Landlord's notice, Tenant notifies Landlord that it disputes Landlord's
        determination of the Fair Market Rent, and Landlord and Tenant fail to
        reach agreement on the determination of the Fair Market Rent to be paid
        by Tenant during the Extended Term within thirty days after receipt by
        Landlord of Tenant's notice then either Landlord or Tenant (the
        "Initiating Party") shall initiate the proceedings for such
        determination by notice to the other, and by designating in such notice
        the name and address of a commercial real estate broker, consultant or
        appraiser willing to act in such determination and having at least five
        (5) years' experience in the leasing of first class office space in the
        financial district of Boston, Massachusetts (hereinafter called a
        "Qualified Appraiser"). Within ten (10) days after receipt by the other
        party (the "Responding Party") of such notice, the Responding Party, by
        notice given to the Initiating Party, shall designate the name and
        address of another Qualified Appraiser willing so to act in such
        determination. If the Responding Party shall fail, neglect or refuse
        within said 10-day period to designate another Qualified Appraiser
        willing so to act, the Qualified Appraiser designated by the Initiating
        Party shall alone conduct the determination of the Fair Market Rent
        during the Extended Term. If two (2) Qualified Appraisers have been
        designated as aforesaid, such Qualified Appraisers shall appoint an
        additional Qualified Appraiser (the "Third Qualified Appraiser") who is
        willing so to act in such determination, and notice of such designation
        shall be given both to the Initiating Party and to the Responding Party.
        If the two (2) Qualified Appraisers do not, within a period often (10)
        days after the appointment of the latter of them, agree upon and
        designate a Third Qualified Appraiser willing so to act, either
        Qualified Appraiser

                                        9
<PAGE>

        previously designated may request the Boston, Massachusetts Office of
        the American Arbitration Association to designate a Third Qualified
        Appraiser willing so to act and a Third Qualified Appraiser so appointed
        shall, for all purposes, have the same standing and powers as though the
        Third Qualified Appraiser had been originally appointed by the Qualified
        Appraisers first appointed. In case of the inability or refusal to serve
        of any person designated as a Qualified Appraiser, or in case any
        Qualified Appraiser for any reason ceases to be such, a Qualified
        Appraiser to fill such vacancy shall be appointed by the Initiating
        Party, Responding Party, the Qualified Appraisers first appointed or the
        Boston, Massachusetts office of the American Arbitration Association, as
        the case may be, whichever made the original appointment, or, if the
        party which made the original appointment fails to fill such vacancy,
        upon application of any Qualified Appraiser who continues to act or by
        the Initiating Party. the Responding Party or the Boston Office of the
        American Arbitration Association, and any Qualified Appraiser so
        appointed to fill such vacancy shall have the same standing and powers
        as though appointed originally. The resulting board of Qualified
        Appraisers, forthwith upon their appointment, shall (i) hear the parties
        to this Lease and their respective witnesses, (ii) examine the records
        relating to the Building and such other documents and records as may, in
        their judgment, be necessary and (iii) determine the Fair Market Rent to
        become applicable during the Extended Term.

        (c) If, pursuant to the preceding provisions, there is only one (1)
        Qualified Appraiser, a determination of Fair Market Rent by such sole
        Qualified Appraiser shall be final and binding upon the parties. Where,
        however, there exists a board of three (3) Qualified Appraisers, as is
        contemplated hereby, then the Fair Market Rent during the Extended Term
        shall be determined separately and independently by each of the three
        (3) Qualified Appraisers (such determinations being hereinafter referred
        to, individually, as an "Appraisal" and collectively, as the
        "Appraisals"), and the average resulting from such Appraisals shall,
        except as specifically provided otherwise in the next succeeding
        sentence, constitute the Fair Market Rent during the Extended Term. If,
        however, any one Appraisal is ten percent (10%) more or less than the
        Fair Market Rent resulting from the averaging of the three (3) Fair
        Market Rent Appraisals (an "Excluded Appraisal"), then the Excluded
        Appraisal shall be eliminated, as if never made, and the Fair Market
        Rent during the Extended Term shall be the average of the remaining two
        (2) Fair Market Rent Appraisals. Moreover, if by application of the
        provisions of the preceding sentence there are two (2) Excluded
        Appraisals, then the Fair Market Rent Appraisal which is not an Excluded
        Appraisal shall constitute the Fair Market Rent during the Extended
        Term. Further, if all three (3) Appraisals are Excluded Appraisals, then
        the Excluded Appraisal which is closest to the average of the three (3)
        Excluded Appraisals shall constitute the Fair Market Rent during the
        Extended Term. Fair Market Rent Appraisals made in accordance with the
        foregoing provisions shall be binding upon the parties to this Lease.

        (d) Each of the Landlord and Tenant shall pay the costs and fees of the
        Qualified Appraiser chosen by it, and Landlord and Tenant shall share
        the costs and fees of any

                                       10
<PAGE>

        Third Qualified Appraiser. Each of the Landlord and Tenant shall pay the
        legal fees and expenses of their respective counsel.

        22. A new article is hereby added to the Lease, as follows:

                                   ARTICLE XII

                                OPTION TO EXPAND

        12.1 Provided that at the time of exercise by Tenant under this Section
        12.1, (i) there exists no Default of Tenant under this Lease, (ii) this
        Lease is then in full force and effect, (iii) Tenant or a permitted
        assignee is in actual occupancy of at least 90% of the Consolidated
        Premises demised hereunder (or such portions thereof as Tenant shall
        have occupied at any time during the Term), and (iv) neither Exchange
        Applications, Inc. nor any assignee or sublessee or affiliate thereof
        shall have any right to occupy the Subleased Premises (as evidenced by
        written notice of the same from Landlord to Tenant given prior to May
        31, 2001)' then Tenant shall have the right and option to lease from
        Landlord the Subleased Premises commencing November 1, 2001 in
        accordance with, and subject to, the terms hereof for the balance of the
        Term, as the same may be extended. Tenant shall exercise such option to
        expand by giving notice to Landlord of its desire to do so not later
        than January 31, 2001. Provided that the conditions set forth in this
        section shall have been satisfied, the giving of such notice by Tenant
        shall automatically cause the Subleased Premises to become part of the
        Consolidated Premises, and into separate instrument need be executed by
        the parties, provided, however, that upon the request of either party,
        the other party shall execute any reasonable instrument or document to
        memorialize the addition of the Subleased Premises to the Consolidated
        Premises. In the event that Tenant fails to give such notice to
        Landlord, Tenant's rights under this Section 12.1 shall automatically
        terminate. and Tenant shall have no further option to expand into the
        Subleased Premises, it being agreed that time is of the essence with
        respect to the giving of such notice. Tenant's occupancy of the
        Subleased Premises shall be on all of the terms and conditions of this
        Lease, including, without limitation, the obligation to pay.. Annual
        Fixed Rent for the Subleased Premises and Tenant's Operating Expenses
        and Taxes for the Subleased Premises.

        12.2 In the event that the Subleased Premises shall be unavailable to
        Tenant due to the failure of condition (iv), above, then Tenant shall
        have the rights set forth in this Section 12.2.

        Provided that at the time of exercise by Tenant under this Section 12.2,
        (i) there exists no Default of Tenant under this Lease, (ii) this Lease
        is then in full force and effect, (iii) Tenant or a permitted assignee
        is in actual occupancy of at least 90% of the Consolidated Premises
        demised hereunder (or such portions thereof as Tenant shall have
        occupied at

                                       11
<PAGE>

        any time during the Term), (iv) neither The Plymouth Rock, Inc.,
        Landlord nor any affiliate of either such entity nor their related
        companies desires to use the Substitute Premises upon expiration of the
        term of that certain Lease by and between Landlord and Internet Security
        with respect to the Substitute Premises (as evidenced by written notice
        of the same by Landlord to Tenant given no later than 60 days after
        Tenant's notice of its intent to expand) and (v) neither Exchange
        Applications, Inc. nor any assignee or sublessee or affiliate thereof
        shall have any right to occupy the Substitute Premises (as evidenced by
        the notice set forth above), then Tenant shall have the right and option
        to lease from Landlord the Substitute Premises commencing upon July 1,
        2002 in accordance with, and subject to, the terms hereof for the
        balance of the Term, as the same may be extended. Tenant shall exercise
        such option to expand by giving notice to Landlord of its desire to do
        so not later than July 1, 2001. Provided that the conditions set forth
        in this section shall have been satisfied, the giving of such notice by
        Tenant shall automatically cause the Substitute Premises to become part
        of the Consolidated Premises, and no separate instrument need be
        executed by the parties, provided, however, that upon the request of
        either party, the other party shall execute any reasonable instrument or
        document to memorialize the addition of the Substitute Premises to the
        Consolidated Premises. In the event that Tenant fails to give such
        notice to Landlord, Tenant's rights under this Section 12.2 shall
        automatically terminate, and tenant shall have no further option to
        expand into the Substitute Premises, it being agreed that time is of the
        essence with respect to the giving of such notice. Tenant's occupancy of
        the Substitute Premises shall be on all of the terms and conditions of
        this Lease, including, without limitation, the obligation to pay Annual
        Fixed Rent for the Substitute Premises and Tenant's Operating Expenses
        and Taxes for the Substitute Premises.

        In the event that Tenant shall have effectively exercised its option to
        expand into the Substitute Premises, and Landlord shall be unable to, or
        shall fail to, deliver the Substitute Premises to Tenant on or before
        January 1, 2003, then Tenant may rescind such exercise by notice to
        Landlord given prior to January 10, 2003, and thereupon, neither party
        shall have any obligations to the other with respect to the Substitute
        Premises.

        23. This First Amendment to Lease, and all rights and obligations of the
parties hereunder, is conditioned upon the execution by Landlord and Prism Rehab
Systems, Inc., of a certain Lease Surrender and Termination Agreement with
respect to the Expansion Premises on terms and conditions mutually acceptable to
such parties.

        24. Except as hereby amended, the Lease shall remain in full force and
effect and is hereby ratified and confirmed.

        25. Notwithstanding anything to the contrary herein, any provision
hereof creating rights or obligations on the part of Tenant with respect to the
Subleased Premises, the Expansion Premises or the Substitute Premises shall only
be operative, and shall only be binding

                                       12
<PAGE>

upon Landlord and Tenant from and after such time as Landlord shall make such
space available for Tenant's occupancy.

        26. Landlord agrees that it shall take no action (including, without
limitation, the granting of any additional rights to Exchange Applications or
Internet Security) which would impair or defeat the rights granted to Tenant
pursuant to Sections 21 or 22 hereof.

        Executed as a sealed instrument in two or more counterparts on the day
and year first above written.

                                               LANDLORD: 695 ATLANTIC AVENUE
                                                         COMPANY, L.L.C.

                                               By: /s/ James M. Baily
                                                  ---------------------------
                                                   Name:
                                                   Title:

                                               TENANT: SPEECUWORKS
                                                       INTERNATIONAL, INC.

                                               By: /s/ Richard Westeman
                                                  ---------------------------
                                                   Name:  Richard Westeman
                                                   Title: Treasurer & CEO

                                       13

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