Document:

Master Services Agreement Number TJR031606

 Exhibit 10.3 
  
  
  
 Master Services Agreement 

 Number TJR031606 
 Between 
 MOTRICITY, Inc 
 And 
 Cingular Wireless LLC 
 for 
 Media Mall — Storefront 
  
  
  

					
	 ARTICLE I
	  	1
	                  1.1  	  	 Preamble and Effective Date
	  	1
	1.2  	  	 Scope of Agreement
	  	1
		
	 ARTICLE II - DEFINITIONS
	  	1
		
	 ARTICLE III - GENERAL CLAUSES
	  	4
	3.1  	  	 Affiliate
	  	4
	3.2  	  	 Amendments and Waivers
	  	4
	3.3  	  	 Assignment
	  	4
	3.4  	  	 Cancellation and Termination
	  	5
	3.5  	  	 Compliance with Laws
	  	6
	3.6  	  	 Conflict of Interest
	  	6
	3.7  	  	 Construction and Interpretation
	  	6
	3.8  	  	 Cumulative Remedies
	  	7
	3.9  	  	 Delivery, Performance, and Acceptance
	  	7
	3.10	  	 Dispute Resolution
	  	8
	3.11	  	 Entire Agreement
	  	9
	3.12	  	 Force Majeure
	  	9
	3.13	  	 Governing Law
	  	9
	3.14	  	 Indemnity
	  	9
	3.15	  	 Information
	  	10
	3.16	  	 Infringement
	  	11
	3.17	  	 Insurance
	  	12
	3.18	  	 Intellectual Property
	  	12
	3.19	  	 Ownership of Work Product
	  	12
	3.20	  	 Invoicing and Payment
	  	13
	3.21	  	 Licenses and Patents
	  	14
	3.22	  	 Limitation of Liability
	  	14
	3.23	  	 Liquidated Damages
	  	14
	3.24	  	 ***
	  	14
	3.25	  	 Minority/Woman/Disabled Veteran-owned Business Enterprises (“MBE/WBE/DVBE”) and Appendices)
	  	15
	3.26	  	 Non-Exclusive Market
	  	15
	3.27	  	 Non-solicitation
	  	15
	3.28	  	 Notices
	  	15
	3.30	  	 Price
	  	16
	3.31	  	 Professional Services
	  	16
	3.32	  	 Professional Services Non-Performance Compensation
	  	16
	3.33	  	 Publicity
	  	17
	3.34	  	 Records and Audits
	  	17
	3.35	  	 Severability
	  	18
	3.36	  	 Survival of Obligations
	  	18
	3.37	  	 Taxes
	  	18
	3.38	  	 Warranty and Rebates
	  	19

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 i 

					
	 ARTICLE IV - SPECIAL CLAUSES
	  	20
	                   4.1  
	  	 Access
	  	20
	 4.2  
	  	 Change Notices - Simple
	  	20
	 4.3  
	  	 Emergency Support Service
	  	21
	 4.4  
	  	 Government Contract Provisions
	  	21
	 4.5  
	  	 Independent Contractor
	  	21
	 4.6  
	  	 Insignia
	  	21
	 4.7  
	  	 Non-Intervention
	  	22
	 4.8  
	  	 Overdependence of Motricity
	  	22
	 4.9  
	  	 Releases Void
	  	22
	 4.10
	  	 Statement(s) of Work and Forms of Order(s)
	  	22
	 4.11
	  	 Strategic Technology Partnership
	  	22
	 4.13
	  	 Work Done By Others
	  	22
		
	 ARTICLE V - CLAUSES APPLICABLE TO SOFTWARE SERVICES
	  	23
	 5.1  
	  	 Computer Asset Protection Requirements
	  	23
	 5.2  
	  	 Documentation
	  	23
	 5.3  
	  	 Fixes, Upgrades and Enhancements
	  	23
	 5.4  
	  	 Provisions for Software trials and Beta Testing
	  	23
	 5.5  
	  	 Provision for Source Code
	  	24
	 5.6  
	  	 Provisions for Content Catalog
	  	24
	 5.7  
	  	 Software Support and Maintenance
	  	24
			
	 Appendices:
	  		  	
	 Appendix 1.1  
	  	 -      MOTRICITY’s Applicable Price(s)
	  	
	 Appendix 1.2  
	  	 -      Service Level Agreement
	  	
	 Appendix 1.3  
	  	 -      Statement of Work
	  	
	 Appendix 1.4  
	  	 -      Cingular Wireless Travel Policy
	  	
	 Appendix 2.3  
	  	 -      Acceptance Letter
	  	
	 Appendix 2.16
	  	 -      Form of MOTRICITY’s Notice of Completion
	  	
	 Appendix 3.5  
	  	 -      Executive Orders and Federal Regulations
	  	
	 Appendix 3.6  
	  	 -      CINGULAR Security Requirements
	  	
	 Appendix 4.12
	  	 -      Prime Supplier MBE/WBE/DVBE/ annual Participation Reporting Plan
	  	
	 Appendix 7.0  
	  	 -      Insurance Requirements
	  	
			
		  	Exhibits	  	
			
	 Exhibit A -
	  	 Template Special Projects Service Request Form
	  	
			
	 Exhibit B -
	  	 Revenue Share Rider
	  	
			
	 Exhibit C -
	  	 Motricity Rate Card
	  	

  

 ii 

 ARTICLE I 
 1.1 Preamble and Effective Date 
 This Master Purchase Agreement (hereinafter
“Agreement”) is made by and between CINGULAR Wireless LLC, a Delaware limited liability company, with its principal office located at 5565 Glenridge Connector, Atlanta, Georgia 30342 (hereinafter “CINGULAR”) and MOTRICITY, Inc.
with its principal office located at 2800 Meridian Parkway, Durham, NC 27713 (hereinafter “MOTRICITY”). The effective date of this Agreement is the date when signed by the last Party (“Effective Date”) 
 1.2 Scope of Agreement 
 Subject to the
terms and conditions of this Agreement, MOTRICITY shall provide to CINGULAR the Material and Services described in Appendix 1.3, pursuant and in conformance to Orders submitted by CINGULAR. The applicable price for the Materials and Services is
specified in Appendix 1.1. MOTRICITY agrees that the Material and Services shall strictly conform to the Specifications, including those specified in Appendix 1.2. 
 ARTICLE II - DEFINITIONS 
 2.1 “Acceptance” or “Accept” means
CINGULAR’s acceptance of the Materials or Services Ordered by CINGULAR and provided by MOTRICITY as specified in Section 3.9, Delivery, Performance, and Acceptance. CINGULAR’s Acceptance shall occur no earlier than MOTRICITY’s
Delivery of Materials and/or Services in strict compliance with the Specifications. 
 2.2 “Acceptance Date” means the date on
which CINGULAR Accepts Materials or Services. 
 2.3 “Acceptance Letter” means a document signed by CINGULAR substantially in
the form of Appendix 2.3 indicating its Acceptance of the Materials and/or Services. 
 2.4 “Acceptance Tests” or “User
Acceptance Test” or “UAT” means the performance and reliability demonstrations and tests that must be successfully completed by the Materials and Services during the Trial Period. These tests include: (1) CINGULAR’s
routine business transactions, (2) tests, demonstrations, or transactions represented or performed by MOTRICITY, and (3) any other tests, demonstrations, or transactions included or referenced in the applicable Order or Specifications to
determine whether the Materials or Services meet the Specifications. 
 2.5 “Affiliate” means (1) a company, whether
incorporated or not, which owns, directly or indirectly, a forty percent (40%) interest in either Party (a “parent company”), and (2) a company, whether incorporated or not, in which a five percent (5%) or greater interest
is owned, either directly or indirectly, by: (i) either Party or (ii) a parent company. 
 2.6 “Agreement” shall have
the meaning specified in the section called “Entire Agreement.” 
 2.7 “Answer Tones Storefront” means a Storefront
designed for the provision and management of sounds or other content intended to replace the standard ringing sound that a caller normally hears while waiting for a Subscriber to answer the phone. 
 2.8 “Cancellation” or “Cancel” means the occurrence by which either party puts an end to this Agreement or Orders placed under
this Agreement for breach by the other and its effect is the same as that of “Termination” and, except as otherwise provided for herein, the canceling party also retains any remedy for breach of the whole Agreement or any unperformed
balance. 
 2.9 “Content” means any audio (e.g., ring tones, full tracks of music or voice recordings), visual (e.g.,
wallpapers, still or animated images, or full-motion video), textual data or other material owned, licensed or otherwise provided by CINGULAR and made available through and/or transmitted in connection with the Goods. 
 2.10 “Delivery” means MOTRICITY’s obligation to provide Materials and/or Services that strictly conform to the Specifications as
specified in Section 3.9 Delivery, Performance and Acceptance. MOTRICITY completes Delivery: (i) upon CINGULAR’s possession of the Material if MOTRICITY is not required to provide additional Services, such as Installation,
(ii) upon completing such additional Services,

  

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if MOTRICITY is required to provide such Services in connection with providing Material, or (iii) for Services, upon completing the provision of Services. Notwithstanding the above, Delivery
shall not be deemed completed until MOTRICITY causes the Materials and Services to strictly conform to the Specifications. 
 2.11
“Delivery Date” means the date on which the parties agree MOTRICITY is scheduled in this Agreement or an Order to complete its Delivery. 
 2.12 “Enhancements” means any Upgrades, other improvements or modifications to the Works, Software, or other Products (including the Fuel Core Roadmap) that provides either (i) improved operations or Subscriber
experience; or (ii) substantially new functionality. 
 2.13 “Fixes” means any adjustments or modifications to any
source code or configuration, or any other software manipulations that are intended to remedy an identified bug or other problem. 
 2.14
“Fuel Core Roadmap” means the functionality, scope, resources, prioritization and timing considerations that MOTRICITY plans for production release cycles for its Fuel platform. 
 2.15 “Goods” shall mean Materials, Products, and/or Software, and/or Services, and/or Documentation, and/or technical education, and/or
spare parts (but not including end-user devices), as the context requires. 
 2.16 “Hardware” means all tangible materials,
products and equipment provided by MOTRICITY. 
 2.17 “Harmful Code” means any code, device or other means or system that
(a) is designed to permit unauthorized access to CINGULAR’s computers or other systems, or (b) contains any viruses, worms, back doors, and drop-dead devices. 
 2.18 “Information” means all ideas, discoveries, concepts, know-how, trade secrets, techniques, designs, specifications, drawings, sketches, models, manuals, samples, tools, computer
programs, technical information, and other confidential business, customer or personnel information or data, whether provided orally, in writing, or through electronic or other means. 
 2.19 “Installation” shall mean Products and Software mounting, placing, modification, assembly, cabling, wiring, and testing to be performed by MOTRICITY, according to MOTRICITY’s
standard commercial specification, and procedures or those mutually agreed to by both parties. 
 2.20 “Intellectual Property
Rights” means the worldwide tangible and intangible rights of authorship and/or ownership, copyrights, mask-works, trademarks, service marks, trade names, trade secrets, patents, inventions, designs, algorithms, moral rights, industrial
property rights and other intellectual property rights of every kind and nature, whether currently known or unknown, arising by operation of law, contract, license or otherwise, and all registrations, applications, renewals, extensions,
continuations, continuations-in-part, divisions and re-issuances associated therewith 
 2.21 “Laws” shall have the meaning
specified in the section called “Compliance with Laws.” 
 2.22 “Liability” means all losses, damages, expenses,
costs, penalties, fines, fees, including reasonable attorneys’ fees and expert witness fees arising from or incurred in connection with a claim or cause of action related to performance or omission of acts under this Agreement or any Order,
including, but not limited to, claims or causes of actions brought by third parties. 
 2.23 “Material” means a unit of
equipment, apparatus, components, tools, supplies, material, product, Hardware, or firmware thereto, or Software purchased or licensed hereunder by CINGULAR from MOTRICITY and includes third party Materials provided or furnished by MOTRICITY.
Materials shall be deemed to include any replacement parts. 
 2.24 “Notice of Completion” means a written document provided by
MOTRICITY substantially in the form of Appendix 2.16, which is provided after, and states that, MOTRICITY has completed the Delivery of the Materials or Services ordered by CINGULAR. MOTRICITY’s provision of the Notice of Completion is a
representation and warranty that the Materials and Services have been tested to assure compliance and are in strict compliance with the Specifications. 
  

 2 

 2.25 “Notice of Material Defection Found” means a written document provided by CINGULAR to
MOTRICITY and states that CINGULAR has determined that the Material have been tested and are not in compliance with the Specifications 
 2.26 “Object Code” means the fully compiled or assembled series of instructions in machine language which will guide the operation of a processor. 
 2.27 “Order(s)” means such purchase orders, forms, or memoranda or other written communications as CINGULAR may deliver to MOTRICITY for the purpose of ordering any Materials or Services
hereunder. 
 2.28 “Pre-Existing Materials” means any and all Proprietary Materials (as defined below) a Party owned or
had an interest in prior to the earlier of (a) the Effective Date or (b) the date on which services commenced under this Agreement. 
 2.29 “Program Material” or “Documentation” means all documentation, including, but not limited to, user instructions and training materials. 
 2.30 “Products” means Equipment, Software, Materials, and Supplies purchased hereunder. 
 2.31 “Proprietary Materials” means all inventions, discoveries and ideas (whether patentable or copyrightable or not), and all works and materials, including but not limited to, products, tools, devices, computer programs,
source codes, processes, procedures, texts, designs, drawings, documentation, engineering materials, specifications, data or other information, in preliminary or final form, and on any media whatsoever owned or controlled (by license or otherwise)
by a Party. 
 2.32 “Service(s)” - means any and all labor or service provided in connection with this Agreement, an applicable
Order, including but not limited to, consultation, engineering, installation, removal, maintenance, training, technical support, repair, and programming. 
 2.33 “Service Request” means any written request from Cingular to Motricity signed by an authorized Cingular representative for Services substantially in the form of Exhibit A.

 2.34 “Span of Control” is defined as those areas of functionality that are under the direct control of Motricity. This
includes functionality that is provided by external vendors or suppliers with whom Motricity has a contractual relationship. 
 2.35
“Specs” or “Specifications” mean (i) MOTRICITY’s applicable specifications and descriptions, including any warranty statements, and (ii) CINGULAR’s requirements, specifications, and descriptions
specified in, or attached to, this Agreement or an applicable Order, which shall control over an inconsistency with MOTRICITY’s specifications and descriptions. 
 2.36 “Software” means any source code or object code MOTRICITY either develops or has developed, owns, or licenses from a third party. 
 2.37 “Statement of Work” or “SOW” means a document signed by duly authorized representatives of the Parties that describes
the basis upon which Motricity shall provide Services to Cingular hereunder. Each Statement of Work shall be based on a Service Request and shall include the following: (a) a description of the deliverables (b) specifications for any
deliverables, (c) a reference to this Agreement, (d) pricing and payment schedule for the project (which may be an estimate if the SOW is structured on a time and materials basis), (e) a Delivery schedule, (f) a description of
applicable non-performance compensation, if needed, (g) a description of the ownership of the intellectual property in the resulting Works, (h) a description of the exclusive use rights, if any (i) adherence to additional details for
the SOW as required in Exhibit A; and (k) roles and responsibilities of the parties. 
 2.38 “Storefront” means an
interface, branded for Cingular, for wireless devices that enables consumers to preview and purchase mobile content, which interface is developed and maintained by Motricity 
 2.39 “Subscriber(s)” means a wireless subscriber of Cingular or any of its Affiliates. 
 2.40 “Termination” or “Terminate” means the occurrence by which either party, pursuant to the provisions or powers of this Agreement or laws and regulations, puts an end to this Agreement and/or Orders placed
under this Agreement other than for breach. On “Termination” all executory obligations are discharged, but any right based on breach of performance survives except as otherwise provided herein. 
  

 3 

 2.41 “Upgrade(s)” means an improvement to or a change in the Software that alters the
original functional characteristics of the Software or corrects errors but does not add substantially new features to the Software. Said Upgrade shall be deemed to be a new item of Software and subject to warranty. 
 2.42 “User(s)” means CINGULAR and its authorized third parties, as well as each of their respective employees, agents, representatives and
customers, if any, who use goods or services relating to, resulting from, or arising out of Products and/or Services provided by MOTRICITY hereunder. 
 2.43 “Works” means the deliverables or work product that MOTRICITY provides to CINGULAR pursuant to a Statement of Work or Order hereunder. 
 ARTICLE III - GENERAL CLAUSES 
 3.1 Affiliate 
 MOTRICITY agrees that an Affiliate may place Orders with MOTRICITY which incorporate the terms and conditions of this Agreement, and that the term
“CINGULAR” shall be deemed to refer to an Affiliate when an Affiliate places an Order with MOTRICITY under this Agreement. An Affiliate will be responsible for its own obligations, including but not limited to, all charges incurred in
connection with such Order. The parties agree that nothing in this Agreement will be construed as requiring CINGULAR to indemnify MOTRICITY, or to otherwise be responsible, for any acts or omissions of an Affiliate, nor shall anything in this
Agreement be construed as requiring an Affiliate to indemnify MOTRICITY, or to otherwise be responsible, for the acts or omissions of CINGULAR. 
 3.2 Amendments and Waivers 
 This Agreement and any Orders placed hereunder may be amended or modified only by a written
document signed by the authorized representative of the party against whom enforcement is sought; provided that CINGULAR may, at any time, make changes to the scope of work, and MOTRICITY shall not unreasonably withhold or condition its consent. An
equitable adjustment shall be made if such change substantially affects the time of performance or the cost of the work to be performed under this Agreement. Such cost adjustment shall be made on the basis of the actual cost of the work, unless
otherwise agreed in writing. No course of dealing or failure of either party to strictly enforce any term, right or condition of this Agreement shall be construed as a general waiver or relinquishment of such term, right, or condition. A waiver by
either party of any default shall not be deemed a waiver of any other default. 
 3.3 Assignment 
 CINGULAR may assign this Agreement and its rights and may delegate its duties under this Agreement either in whole or in part, at any time and without
MOTRICITY’s consent, to any present or future Affiliated company or successor company of CINGULAR. CINGULAR shall give MOTRICITY written notice of such assignment or delegation. The assignment shall not affect nor diminish any rights or duties
that MOTRICITY or CINGULAR may then or thereafter have as to Material, Software or Services ordered by CINGULAR before the effective date of the assignment. Written notice to MOTRICITY releases and discharges CINGULAR, to the extent of the
assignment, from all further duties under this Agreement, except with respect to Material, Software or Services that CINGULAR ordered before the effective date of the assignment. 
 MOTRICITY must have CINGULAR’s written consent before MOTRICITY assigns or otherwise delegates the provision of the Storefront under this Agreement or assigns any of its rights, interests or
obligations hereunder. CINGULAR agrees that MOTRICITY may use subcontractors to provide Goods hereunder without CINGULAR’s consent, provided that MOTRICITY remains obligated to CINGULAR under this Agreement for such Goods. MOTRICITY shall
deliver to CINGULAR written notice of MOTRICITY’s intent to assign, at least thirty (30) days before assignment. CINGULAR shall consider void any assignment to which it has not consented, except where MOTRICITY assigns its rights to
receive monies

  

 4 

 
pursuant to this Agreement. In such case, MOTRICITY only needs to notify CINGULAR in writing. However, MOTRICITY cannot assign monies due if MOTRICITY tries to transfer to the assignee any of
MOTRICITY’s other rights or obligations hereunder. MOTRICITY shall not make an assignment that prevents CINGULAR from dealing solely and directly with MOTRICITY on all matters pertaining to this Agreement. Such matters include amending this
Agreement and/or settling amounts due either party by the other hereunder. 
 3.4 Cancellation and Termination 
  

	a.	Cancellation 

 If either party
fails to cure a material default under this Agreement or applicable Order within thirty (30) days after written notice, then, in addition to all other rights and remedies, the party not in default may cancel this Agreement and/or the Order
under which the default occurred. Notwithstanding anything else in this Agreement, if the material default is a breach of the Compliance with Laws Section of this Agreement, the party not in default may, upon providing written notice, Cancel the
Agreement immediately. Additional provisions for Cancellation of Orders hereunder are set forth in this Agreement. 
  

	b.	Termination 

 (i) The term of
this Agreement is effective on date provided in Section 3.1 above and, unless Terminated or Canceled as provided in this Agreement, shall remain in effect for two (2) years after the commercial launch of the Answer Tones Storefront (the
“Term”). Either party may extend this Agreement with mutually agreed upon terms in writing. 
 (ii) After the Term,
CINGULAR may Terminate an Order for the Answer Tones Storefront at any time, for its own convenience and without cause, without any charge, liability or obligation whatsoever, upon thirty (30) days written notice to MOTRICITY. 
 (iii) CINGULAR may Terminate the any Order, other than an Order for the Answer Tones Storefront, in whole or in part, at any time after the
first twelve (12) months, for its own convenience and without cause, without any charge, liability or obligation whatsoever, upon one hundred and eighty (180) days written notice to MOTRICITY. 
 (iv) CINGULAR may Terminate the Agreement, in whole or in part, at any time after the Term, for its own convenience and without cause,
without any charge, liability or obligation whatsoever, upon one hundred and eighty (180) days written notice to MOTRICITY. 
 (v) Cingular will pay Motricity according to the payment terms set forth in any Order or this Agreement up until the effective Termination date of such Order or this Agreement, as applicable. 
  

	c.	Bankruptcy 

 In addition to all
other rights or remedies provided for in this Agreement or by law, CINGULAR may immediately Cancel this Agreement if: (1) MOTRICITY becomes insolvent or makes a general assignment for the benefit of creditors; (2) MOTRICITY admits in
writing the inability to pay debts as they mature; (3) Any court appoints a trustee or receiver with respect to MOTRICITY or any substantial part of MOTRICITY’s assets; or (4) An action is taken by or against MOTRICITY under any
bankruptcy or insolvency laws or laws relating to the relief of debtors, including the Federal Bankruptcy Act. 
  

	d.	Partial Cancellation and Termination 

 Where a provision of this Agreement or the applicable Laws permit CINGULAR to Terminate or Cancel an Order, such Termination or Cancellation may, at CINGULAR’s option, be either complete or partial. In the case of a partial Termination
or Cancellation CINGULAR may, at its option, accept a portion of the Materials or Services covered by an Order and pay MOTRICITY for such Materials or Services at the unit prices set forth in such Order. The right to Cancel an Order shall also
include the right to Cancel any other related Order. 
  

 5 

	e.	Wind Down Period 

 Applicable in
all situations described above - Upon request by Cingular, Motricity shall reasonably cooperate with Cingular in the orderly and expeditious transfer of its commercial operations from the Software to a different Storefront solution. In such event,
Cingular will provide Motricity with thirty (30) days written notice prior to execution of a wind down period, provided that the thirty (30) days does not add to the one hundred and eighty (180) days termination notice as described in
Section 3.4b. Such transfer may include, but is not limited to, the migration of Subscribers, Subscriber data, premium digital content, transaction data, and/or Merchant integrations. Motricity will provide all services, information and
documentation as may be reasonably needed by Cingular in connection with the transfer. The amount of time necessary to complete the transfer is referred to as the “Wind Down Period.”. Motricity is not obligated to provide services
during the Wind Down Period for a period longer than six (6) months. However, Motricity is required to make a good faith effort to fulfill the requirements of a wind down period as quickly as possible within the 6 month timeframe. Services
provided by Motricity during the Wind Down Period shall be provided to Cingular at the rates provided for in the Agreement. During the Wind Down Period, all terms and conditions of this Agreement shall remain in full force and effect. 
  

	f.	*** 

 3.5 Compliance with Laws

 MOTRICITY shall comply with all applicable federal, state, county, and local rules, including without limitation, all statutes, laws,
ordinances, regulations and codes (“Laws”). MOTRICITY’s obligation to comply with all Laws, include the procurement of permits, certificates, approvals, inspections, and licenses, when needed, in the performance of this Agreement.
MOTRICITY further agrees to comply with all applicable Executive and Federal regulations as set forth in “Executive Orders and Associated Regulations”, a copy of which is attached as Appendix 3.5 and by this reference made a part of this
Agreement. MOTRICITY shall defend, indemnify, and hold CINGULAR harmless from and against any Liability that may be sustained by reason of MOTRICITY’s failure to comply with this section. 
 3.6 Conflict of Interest 
 MOTRICITY
represents and warrants that no officer, director, affiliate, employee, or agent of CINGULAR has been or will be employed, retained or paid a fee, or otherwise has received or will receive any personal compensation or consideration, by or from
MOTRICITY or any of MOTRICITY’s officers, directors, employees, or agents in connection with the obtaining, arranging, or negotiation of this Agreement or other documents entered into or executed in connection with this Agreement. 

3.7 Construction and Interpretation 
  

	a.	The language of this Agreement shall in all cases be construed simply, as a whole and in accordance with its fair meaning and not strictly for or against any party. The
parties agree that this Agreement has been prepared jointly and has been the subject of arm’s length and careful negotiation. Each party has been given the opportunity to independently review this Agreement with legal counsel and other
consultants, and each party has the requisite experience and sophistication to understand, interpret, and agree to the particular language of the provisions. Accordingly, in the event of an ambiguity in or dispute regarding the interpretation of
this Agreement, the drafting of the language of this Agreement shall not be attributed to either party. 

  

	b.	Article, section, or paragraph headings contained in this Agreement are for reference purposes only and shall not affect the meaning or interpretation of this
Agreement. The use of the word “include” shall mean “includes, but is not limited to.” The singular use of words shall include the plural use and vice versa. Except as otherwise specified, MOTRICITY’s price for Materials and
Services includes the price for all related Materials or Services necessary for CINGULAR to use the Materials and/or Services for its intended purpose, as well as all other MOTRICITY obligations under this Agreement. 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 6 

 All obligations and rights of the parties are subject to modification as the parties may
specifically provide in an Order. “Services” and “Software” shall be treated as “goods” for purposes of applying the applicable Uniform Commercial Code. If there is an inconsistency or conflict between the terms in this
Agreement and in an Order, the terms in the Order shall take precedence. 
  

	c.	Whenever any party is entitled to interest under this Agreement, the amount of interest shall be determined using 12% per annum, or the highest amount allowed by
law, whichever is lower. 

 3.8 Cumulative Remedies 
 Except as specifically identified as a party’s sole remedy, any rights of Cancellation, Termination, liquidated damages, or other remedies prescribed in this Agreement are cumulative and are not
exclusive of any other remedies to which the injured party may be entitled. Neither party shall retain the benefit of inconsistent remedies. 
 3.9 Delivery, Performance, and Acceptance 
  

	a.	Delivery 

  

	 	1.	Delivery Requirements 

 MOTRICITY
agrees to complete all required development and acquisition of technology, according to the schedule provided in the applicable SOW or Order that meets the Specifications as described in this Agreement. MOTRICITY also agrees to allocate sufficient
engineering, manufacturing and Installation capacity to provide all required Materials and/or Services to achieve the pace of deployment as described in the applicable SOW or Order. MOTRICITY understands that this forecast is subject to change and
agrees to provide flexibility in the way it allocates its resources so that CINGULAR’s actual demand can be met. 
 Time is
of the essence and the remedies for failure to perform in a timely manner are specified in Section 3.21 Liquidated Damages below. Upon receipt of each Order, MOTRICITY shall deliver the Materials and/or Services to CINGULAR and perform all of
the Services on or before the date(s) specified, failing which, CINGULAR may, in addition to all other remedies available under this Agreement: 
 (i) terminate such Order without penalty, or 
 (ii) extend such
delivery date(s), to a later date(s), subject however, to such termination if Delivery is not made by such extended dates. 
  

	 	2.	Expedited Delivery 

  

	a.	“Expedited Delivery” is defined as Delivery before the delivery required under a particular SOW or Order. MOTRICITY and CINGULAR are committed to reducing the
need for Expedited Deliveries while maintaining a strong commitment to customer service requirements. Should CINGULAR request Expedited Delivery, MOTRICITY will determine whether such Expedited Delivery is achievable and, if so, CINGULAR and
MOTRICITY will mutually agree upon the Expedited Delivery date and the fees CINGULAR shall pay to MOTRICITY for such Expedited Delivery. MOTRICITY will keep CINGULAR apprised of its progress in meeting such Delivery dates and will promptly notify
CINGULAR of any potential delays. 

  

	b.	Performance 

 MOTRICITY is
committed to 100% fulfillment of CINGULAR’s expectations as described in the Agreement and all executed Orders and SOWs. Any consideration from MOTRICITY for its failure to meet those expectations shall be due CINGULAR as outlined in the
applicable SOW or Order. 
 Such consideration for any event that constitutes MOTRICITY’s failure to fulfill CINGULAR’s
expectations shall not be considered a penalty. Both parties agree that any consideration represents a reasonable pre-estimate of CINGULAR’s probable loss. In addition, CINGULAR retains all other rights or remedies available to CINGULAR.

  

 7 

	c.	Acceptance 

 Except as otherwise
provided in a SOW or Order, CINGULAR shall have a period of forty-five (45) calendar days from delivery of Goods to CINGULAR in which to perform User Acceptance Testing and to notify MOTRICITY in writing if such Goods are found not to be in
material compliance with applicable Specifications. If CINGULAR does not furnish MOTRICITY a “Notice of Acceptance” or notice of material defects found (if any) within forty-five (45) days of receipt of MOTRICITY’s Notice of
Completion, the Goods shall be deemed Accepted. Where material defects are found, MOTRICITY, at its expense, shall correct such defects within five (5) calendar days from receipt of CINGULAR’s notification and notify CINGULAR that such
corrections have been made. CINGULAR shall then have the right to repeat the appropriate UAT. If a Notice of Acceptance or notice of further defects is not furnished to MOTRICITY within thirty (30) days of CINGULAR’s receipt of
MOTRICITY’s notice, the corrected goods and/or Services shall be deemed Accepted. 
 3.10 Dispute Resolution 
  

	a.	CINGULAR and MOTRICITY shall use their best efforts to settle any dispute or claim arising from or relating to this Agreement. To accomplish this, they shall negotiate
with each other in good faith. Except for alleged breaches of Section 3.15 (Information) If CINGULAR and MOTRICITY do not reach agreement within 30 days of first receiving notice of dispute, instead of suing in court, CINGULAR and MOTRICITY
agree to arbitrate any and all disputes and claims (including but not limited to claims based on or arising from an alleged tort) arising out of or relating to this Agreement. 

  

	b.	Notwithstanding the provisions of paragraph (a), no claim or dispute shall be submitted to arbitration if, at the time of the proposed submission, such dispute or claim
involves an attempt to collect a debt owed to the CINGULAR by MOTRICITY. 

  

	c.	The arbitration of any dispute or claim shall be conducted in accordance with the Wireless Industry Arbitration Rules (“WIA Rules”) as modified by this
Agreement and as administered by the American Arbitration Association (“AAA”). The WIA rules and fee information are available from CINGULAR or the AAA upon request. 

  

	d.	CINGULAR and MOTRICITY acknowledge that this Agreement evidences a transaction in interstate commerce and that the United States Arbitration Act and Federal Arbitration
law shall govern the interpretation and enforcement of, and proceedings pursuant to, this or a prior Agreement. 

  

	e.	Unless CINGULAR and MOTRICITY agree otherwise, the location of any arbitration shall be in Atlanta, Georgia. 

  

	f.	CINGULAR and MOTRICITY agree that no arbitrator has the authority to: (1) award relief in excess of what this Agreement provides; (2) award punitive damages
or any other damages not measured by the prevailing party’s actual damages; or (3) order consolidation or class arbitration. 

  

	g.	Except as otherwise provided herein, all fees and expenses of the arbitration shall equally borne by MOTRICITY and CINGULAR. 

  

	h.	The arbitrator(s) must give effect to the limitations on CINGULAR’s liability as set forth in this Agreement, any applicable tariff, law, or regulation.

  

	i.	In any arbitration utilizing the rules applicable to Large/Complex cases, as defined under the WIA rules, the arbitrators must also apply the Federal Rules of Evidence,
and the losing party may have the award reviewed in accordance with the review procedures set forth in the WIA rules. 

  

	j.	 MOTRICITY agrees that CINGULAR and MOTRICITY each is waiving its respective right to a trial by jury, MOTRICITY acknowledges that arbitration is final
and binding and subject to only very limited

  

 8 

	 	 
review by a court. If for some reason this arbitration clause is at some point deemed inapplicable or invalid, MOTRICITY and CINGULAR agree to waive, to the fullest extent allowed by law, any
trial by jury, in such case, a judge shall decide the subject dispute or claim. 

 CINGULAR, MOTRICITY and Arbitrator(s) shall
not disclose the existence, content, or results of any arbitration. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction 
 3.11 Entire Agreement 
 The terms contained in this Agreement, and any Orders or SOWs,
including all appendices and subordinate documents attached to or referenced in the Agreement or any Orders, will constitute the entire integrated Agreement between MOTRICITY and CINGULAR with regard to the subject matter herein. This Agreement will
supersede all prior oral and written communications, agreements, and understandings of the parties, if any, with respect hereto. Acceptance by either party of Material or Services, payments, Orders, or SOWs, or any inaction by a party with respect
to the foregoing shall not constitute a party’s consent to or acceptance of any additional or different terms from that stated in this Agreement, except for terms in an Order or SOW placed by CINGULAR and signed by both parties. Estimates
furnished by either party shall not constitute commitments. 
 3.12 Force Majeure 
 Neither party shall be deemed in default of this Agreement or any Order to the extent that any delay or failure in the performance of its obligations results
from any cause beyond its reasonable control and without its fault or negligence, such as acts of God, acts of civil or military authority, embargoes, epidemics, war, riots, insurrections, fires, explosions, earthquakes, floods, or strikes
(“Force Majeure”). 
 If any Force Majeure condition affects MOTRICITY’s ability to perform, MOTRICITY shall give immediate
notice to CINGULAR and CINGULAR may elect to either: (1) Terminate the affected Order(s) or any part thereof, (2) suspend the affected Order(s) or any part for the duration of the Force Majeure condition, with the option to obtain
elsewhere Materials and Services to be furnished under such Order(s) and deduct from any commitment under such Order(s) the quantity of the Materials and Services obtained or for which commitments have been made elsewhere or (3) resume
performance under such Order(s) once the Force Majeure condition ceases, with an option in CINGULAR to extend any affected Delivery Date or performance date up to the length of time the Force Majeure condition endured. Unless CINGULAR gives written
notice within thirty (30) days after being notified of the Force Majeure condition, option (2) shall be deemed selected. 
 3.13
Governing Law 
 THIS AGREEMENT AND PERFORMANCE HEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF GEORGIA EXCLUSIVE OF ITS CHOICE OF
LAWS PROVISIONS. 
 3.14 Indemnity 
 MOTRICITY agrees to defend, indemnify and hold CINGULAR harmless from any and all liabilities, causes of action, lawsuits, penalties, claims or demands (including the costs, expenses and reasonable attorneys’ fees on account thereof)
that may be made by: 
  

	a.	Anyone for injuries of any kind, including but not limited to personal injury, death, property damage and theft, resulting from MOTRICITY’s negligent or willful
acts or omissions or those of persons furnished by MOTRICITY, its agents or subcontractors, or resulting from the use of MOTRICITY’s Goods furnished hereunder or resulting from MOTRICITY’s failure to perform its obligations hereunder. The
indemnity covers, but is not limited to, claims of any alleged defect or shortcoming in the design, testing, manufacture, functioning, or use of the Goods, and claims based or including alleged failure to adequately or accurately describe or warn
about risks of potential injury due to product design, testing, manufacture, functioning, or use of Goods. This indemnity covers all claims brought under common law or statute, including but not limited to strict tort liability, strict products
liability, negligence, misrepresentation, or breach of warranty. 

  

 9 

	b.	Any of either MOTRICITY’s, its agent’s or subcontractor’s employees or former employees for which MOTRICITY’s, its agents’ or
subcontractors’ liability to such employee or former employee would otherwise be subject to payments under the Workers’ Compensation laws or an Employer’s Liability policy, premises liability principles or any other law or form of
legal duty or obligation; and 

  

	c.	Either MOTRICITY’s, its agent’s or subcontractor’s employees or former employees at MOTRICITY’s job site, for any and all claims arising out of the
employment relationship with respect to performing under this Agreement. This includes, but is not limited to employment discrimination charges and actions arising under Title VII of The Civil rights Act of 1964, as amended; The Equal pay Act; The
Age Discrimination in Employment Act; as amended; The Rehabilitation Act; The Americans with Disabilities Act; The Fair Labor Standards Act; The National Labor Relations Act; and any other applicable law. 

 MOTRICITY, at its own expense, shall defend CINGULAR, at CINGULAR’s request, against any such liability, cause of action, penalty, claim, demand,
administrative proceeding or lawsuit, including any in which CINGULAR is named as an “employer” or “joint employer” with MOTRICITY. MOTRICITY shall have the right to control and direct the defense of any such action. CINGULAR
shall notify MOTRICITY promptly of any written claims or demands against CINGULAR for which MOTRICITY is responsible hereunder. 
 CINGULAR
agrees to notify MOTRICITY within a reasonable time of any written claims or demands against CINGULAR for which MOTRICITY is responsible. MOTRICITY shall also (1) keep CINGULAR fully informed as to the progress of such defense, and
(2) afford CINGULAR, at its own expense, an opportunity to participate with MOTRICITY in the defense or settlement of any such claim. 
 The foregoing indemnity shall be in addition to any other indemnity obligations of MOTRICITY set forth in this Agreement. 
 3.15
Information 
  

	a.	Any Information furnished by one party to the other party in connection with this Agreement shall remain the disclosing party’s property. Unless such Information
was (i) previously known to the receiving party free of any obligation to keep it confidential, (ii) has been or is subsequently made public by the disclosing party or a third party, without violating a confidentiality obligation, or
(iii) was independently developed by the receiving party without the use of the disclosing party’s Information, it shall be kept confidential by the receiving party. The receiving party shall use the same degree of care to prevent the
unauthorized disclosure of the disclosing party’s Information as the receiving party uses to protect its own Information,, but no less than reasonable care. The receiving party shall use the Information of the disclosing party only in
performing under this Agreement, and not for other purposes except as may be agreed upon between MOTRICITY and CINGULAR in writing. The receiving party is granted no rights or license to Information of the disclosing party except as otherwise
provided herein. All copies of such Information, in written, graphic or other tangible form, shall be returned to the disclosing party upon the earlier of (i) the disclosing party’s request or (ii) upon Termination, Cancellation, or
expiration of this Agreement. 

  

	b.	MOTRICITY understands and agrees that any and all field trial results prepared by CINGULAR are and shall remain the property of CINGULAR and are hereby considered
CINGULAR’s proprietary Information. Therefore, it shall be CINGULAR’s option, in its sole discretion, to furnish MOTRICITY copies of such documents or to discuss such documents with MOTRICITY. MOTRICITY’s use of field trial reports
furnished by CINGULAR shall be governed by the Publicity section in addition to the provisions contained in this section, Information. 

  

	c.	 The receiving party may disclose Information of the disclosing party as required to comply with binding orders of governmental entities that have
jurisdiction over it or as otherwise required by law, provided that the receiving party (i) gives the disclosing party reasonable written notice to allow the disclosing party to seek a protective order or other appropriate remedy (except to the
extent the

  

 10 

	 	 
receiving party’s compliance with the foregoing would cause it to violate a court order or other legal requirement), (ii) discloses only such information as is required by the
governmental entity or otherwise required by law, and (iii) and uses commercially reasonable efforts to obtain confidential treatment for any Information so disclosed. 

  

	d.	The parties further acknowledge that irreparable injury and damage will result from unauthorized disclosure of Information and from uses of Information other than as
provided herein, and monetary damages may not be sufficient remedy for unauthorized disclosure of Information. Therefore, the disclosing party shall be entitled to such injunctive or equitable relief as may be deemed proper by a court of competent
jurisdiction, in addition to any other rights or remedies available to it at law, in equity, or by statute. 

 3.16
Infringement 
  

	a.	MOTRICITY 

 (i) MOTRICITY agrees
to indemnify and hold CINGULAR harmless from and against any Liability, (including increased damages for willful infringement) that may result by reason of any infringement, or claim of infringement, of any trade secret, patent, trademark,
copyright, or other proprietary interest of any third party based on the normal use or installation of any Material or Services furnished to CINGULAR, except to the extent that such claim arises from MOTRICITY’s compliance with CINGULAR’s
detailed instructions. Such exception will not, however, include any infringement or claim of infringement based upon: 
  

	 	1.	products, software, or documentation which are available on the open market; or 

  

	 	2.	products, software, or documentation of MOTRICITY’s origin, design or selection. 

 (ii) MOTRICITY represents and warrants that it has made reasonable independent investigation to determine the legality of its right to sell
or license the Material or provide Services as specified in this Agreement. 
 (iii) If an injunction or order is obtained
against CINGULAR’s use of any Material or Service, or, if, in MOTRICITY’s opinion, any Material or Service is likely to become the subject of a claim of infringement, MOTRICITY will, at its expense: 
  

	 	1.	Procure for CINGULAR the right to continue using the Material or Service; or 

  

	 	2.	After consultation with CINGULAR, replace or modify the Material or Service to make it a substantially similar, functionally equivalent, non-infringing Material or
Service. 

 (iv) If the Material or Service is purchased or licensed and neither (a) or (b) above is
possible, in addition to CINGULAR’s other rights, CINGULAR may Cancel the applicable Order and require MOTRICITY to remove, or cause the removal and/or return of, such Material or Service from CINGULAR’s location and refund any charges
paid by CINGULAR. 
 (v) In no event will CINGULAR be liable to MOTRICITY for any charges after the date that CINGULAR no longer
uses any Material or Service because of actual or claimed infringement. 
 (vi) MOTRICITY agrees to defend or settle, at its own
expense, any action or suit for which it is responsible under this section. CINGULAR agrees to notify MOTRICITY promptly of any claim of infringement and cooperate in every reasonable way to facilitate the defense. MOTRICITY shall afford CINGULAR,
at its own expense, an opportunity to participate on an equal basis with MOTRICITY in the defense or settlement of any such claim. 
  

	b.	CINGULAR 

 (i) CINGULAR agrees to
indemnify and hold MOTRICITY harmless from any and all Liabilities, causes of action, lawsuits, penalties, claims or demands (including the costs, expenses and reasonable attorneys’ fees on account thereof) that the Content (1) infringes
(including increased damages for willful infringement) on any third party’s Intellectual Property Rights; (2) violates any other third party rights; (3) violates any applicable Law; or (4) contains material that is libelous,
defamatory, private, obscene, or pornographic. 
  

 11 

 (ii) CINGULAR agrees to defend or settle, at its own expense, any action or suit for which
it is responsible under this section. MOTRICITY agrees to notify CINGULAR promptly of any claim of for which indemnification is sought hereunder, and cooperate in every reasonable way to facilitate the defense. CINGULAR shall afford MOTRICITY, at
its own expense, an opportunity to participate on an equal basis with CINGULAR in the defense or settlement of any such claim. 
 3.17
Insurance 
 Supplier shall maintain Insurance requirements provided in Appendix 7.0 commensurate with the Services performed. 
 3.18 Intellectual Property 
  

	a.	Pre-Existing Materials. Except as provided for herein, each party will retain all Intellectual Property Rights in any Pre-Existing Materials.

  

	b.	Ownership of Works. Unless otherwise agreed by the Parties in the context of a specific Statement of Work, Motricity shall own all Intellectual Property
Rights to all Works arising from deliverables. Cingular also agrees not to assert any moral rights under applicable copyright law with regard to such Works. 

  

	c.	In the event the Parties agree in writing to transfer the Intellectual Property Rights in Works created by Motricity for Cingular pursuant to a Statement of Work, such
Works shall be works made for hire for Cingular, and, to the extent a Work does not qualify as a work made for hire for Cingular under applicable law, Motricity hereby assigns to Cingular all ownership of the Work, whether now existing or to be
later developed and agrees to take all further steps deemed necessary or desirable by Cingular to evidence or perfect such assignment. Motricity also agrees not to assert any moral rights under applicable copyright law with regard to such Works.
Motricity hereby represents and warrants that it has agreements in place with all employees to ensure that all Intellectual Property Rights in the works or inventions of such employees created pursuant to this Agreement will be transferred to
Cingular as required hereunder. 

  

	d.	Third Party Feature Work. In the event Cingular requests Motricity to provide Services and the Parties cannot agree on terms for the delivery of such
Services, Cingular will have the right to have a third party provide Services (subject to approval by Motricity, not to be unreasonably withheld) and Motricity shall cooperate with and provide reasonable support to a qualified third party developer
to assist in such development. Cingular shall pay Motricity for such cooperation and support on a time and materials basis according to the rates provided in Exhibit C. Motricity acknowledges that “cooperation” and “reasonable
support” for such third party developers may include providing access to or creating technical documentation and application programming interfaces (“APIs”) to the extent necessary. Cingular will require any such third party developer
to sign a non-disclosure agreement, prior to such third party developer providing any Services, that protects Motricity Proprietary Materials and Information no less rigorously than the Nondisclosure Agreement. 

  

	e.	General Skills. Motricity will be free to use its general knowledge, skills and experience within the scope of its business that are used or developed
pursuant to this Agreement. 

 3.19 Ownership of Work Product 
 “Custom Applications” mean software applications developed by MOTRICITY exclusively for CINGULAR which are not derivatives of any of existing Software. A derivative of Software is any
computer program that is either (i) based upon underlying Software, or (ii) an add-on module, expansion module, upgrade, or other computer program the principle purpose of which is to make additional features available for users of the
Software, either case where such computer program would be an infringement if created without

  

 12 

 
the authorization of MOTRICITY. Software defined as Custom Applications and all future Custom Applications will be solely owned by CINGULAR. Other terms and conditions governing Custom
Applications will be set forth in a Statement of Work that provides for the development of such Custom Applications and which incorporates the terms and conditions of this Agreement. 
 “Joint Applications” are software applications developed by MOTRICITY for CINGULAR where the Joint Application is a derivative of the existing MOTRICITY Software. Any development of Joint
Applications must be specified, documented in a Statement of Work and agreed upon in writing by both parties prior to commencement of work. Joint Applications may be owned by MOTRICITY or CINGULAR or jointly and licensed to either party, as the
parties may agree in the applicable Statement of Work. 
 Without limiting the foregoing, CINGULAR and MOTRICITY agree that the “Fuel
Platform” and any modifications and derivatives thereof shall be the sole property of MOTRICITY. Further, all software applications developed by MOTRICITY pursuant to or in connection with the Statement of Work, attached hereto as Appendix
1.3, including, but not limited to, the Storefront described therein, shall not constitute “Custom Applications” and such applications shall be solely owned by MOTRICITY. 
 3.20 Invoicing and Payment 
  

	a.	For the provision of the Storefront, Cingular shall pay to MOTRICITY a revenue share as provided in Appendix 1.1. Cingular will ensure that its billing provider (QPASS)
will pay Motricity such revenue share within forty-five (45) calendar days of the last day of each month in which the Total Gross Revenue as defined in Appendix 1.1) was received. 

  

	b.	For invoices and payments other than the monthly revenue share, except as otherwise specified in an SOW, MOTRICITY shall render an invoice in duplicate promptly after
the Delivery and Acceptance of Materials or performance of Services. The invoice shall specify in detail (1) quantities of each ordered item, (2) unit prices of each ordered item, (3) whether the item is taxable and the amount of tax
per item, (4) item and commodity codes, (5) total amounts for each item, (6) total amount of applicable sales or use taxes, (7) discounts, (8) total amount due, and (9) software right-to-use fees as either
“application” or “operational.” CINGULAR shall pay MOTRICITY in accordance with the prices set forth in this Agreement within forty-five (45) days of the date of receipt of the invoice. Payment for shortages, or Materials or
Services not conforming to the Specifications, and portions of any invoice in dispute, may be withheld by CINGULAR until such problem has been resolved. If CINGULAR disputes any invoice rendered or amount paid, CINGULAR shall so notify MOTRICITY.
The parties shall use their best efforts to resolve such dispute expeditiously. Invoices received by CINGULAR more than one (1) year after the provision of Materials or performance of Services are untimely and CINGULAR shall have no obligation
to pay such invoices. Notwithstanding the foregoing, payment for any SOW for custom development services shall be subject to the Revenue Share Rider provided in Exhibit B. 

  

	c.	All claims for money due or to become due from CINGULAR will be subject to deduction by CINGULAR for any setoff counterclaim for money due or to become due from
MOTRICITY, whether under this Agreement or otherwise. Any amount due to CINGULAR that is not so applied against MOTRICITY’s invoices for any reason shall be paid to CINGULAR by MOTRICITY within thirty (30) days after written demand by
CINGULAR. 

  

	d.	If an Order or an Appendix specifies that MOTRICITY may submit invoices for progress payments prior to Acceptance, MOTRICITY is permitted to submit invoices at the end
of each month and CINGULAR will make progress payments to the MOTRICITY at thirty (30) day intervals. Such progress payments shall not exceed ninety percent (90%) of satisfactorily completed work at the time of billing, as determined by
CINGULAR. MOTRICITY agrees to use such progress payments for expenses incurred for Services or Material used in performance of the Work Order for CINGULAR. 

  

	e.	MOTRICITY agrees to accept standard, commercial methods of payment and evidence of payment obligation including, but not limited to CINGULAR’s purchase orders and
electronic fund transfers in connection with the purchase of the Materials and Services. 

  

 13 

	f.	 CINGULAR, through its billing vendor, shall pay MOTRICITY on thirty day (monthly) cycle within 45 days after Cingular receipt and confirmation of
invoice from Cingular’s billing services vendor (QPass) (e.g. April billing cycle potentially received by Cingular on May 5th, confirmed on May 10th, payment sent by Cingular by approximately June 15th.) Cingular will make every effort to ensure payment is made no later than 60 days after the end of the billing period.

 3.21 Licenses and Patents 
  

	a.	During the term of this Agreement, CINGULAR grants to MOTRICITY a nontransferable, nonexclusive, royalty-free license to the Content for the use, preparation, sale,
distribution and delivery of such Content as anticipated by the terms of this Agreement. MOTRICITY shall have no ownership or other rights in the Content, including all updates, upgrades, modifications, enhancements, improvements and derivative
works thereof and thereto, and any and all Intellectual Property Rights embodied in such Content shall remain exclusively with CINGULAR and its licensors. Except for the foregoing, no licenses express or implied, under any patents, copyrights,
trademarks, or other Intellectual Property Rights are granted by CINGULAR to MOTRICITY under this Agreement. 

  

	b.	CINGULAR shall be responsible for reviewing and approving all Content provided to MOTRICITY under this Agreement. CINGULAR shall promptly notify MOTRICITY in writing if
any Content does not meet with CINGULAR’s approval. If CINGULAR does not notify MOTRICITY that any Content is not approved by CINGULAR, such Content shall be deemed approved. Upon notice to MOTRICITY that Content does not meet with
CINGULAR’s approval, MOTRICITY shall not use such Content with the Services, or if such Content is already used with the Services, MOTRICITY shall use commercially reasonable efforts to remove any such Content from the Services.

 3.22 Limitation of Liability 
 Except for obligations under Sections 3.15 (Confidentiality) and 3.16 (Infringement), neither party will not be liable for consequential, incidental, special, or punitive damages, or for loss of revenue
or profit in connection with the performance or failure to perform this Agreement regardless of whether such liability arises from breach of contract, tort, or any other theory of liability. 
 3.23 Liquidated Damages 
 MOTRICITY
recognizes the importance of meeting Delivery Dates and agrees to the following liquidated damage provisions and procedures: 
  

	a.	Upon discovery of information indicating a reasonable certainty that Materials and/or Services will not be completed before the scheduled Delivery Date, MOTRICITY shall
notify CINGULAR and provide information relating to the estimated length of delay. The parties shall work jointly toward resolution of a plan to resolve the delayed Delivery. If the parties reach agreement on an extended Delivery Date and MOTRICITY
fails to meet the extended Delivery Date, CINGULAR may (a) Cancel such Order, (b) exercise its right to recover liquidated damages as specified in Appendix 1.2, and/or (c) further extend the Delivery Date. No payments progress or
otherwise, made by CINGULAR to MOTRICITY after any scheduled Delivery Date shall constitute a waiver of liquidated damages. 

  

	b.	CINGULAR agrees that MOTRICITY shall not be liable for liquidated damages for any delay which is caused by CINGULAR or any other matter outside of MOTRICITY’s Span
of Control. 

 3.24 *** 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 14 

 3.25 Minority/Woman/Disabled Veteran-owned Business Enterprises (“MBE/WBE/DVBE”) (and
Appendices) 
  

	a.	Motricity shall strive to reach goals for the participation of M/WBE and DVBE firms as follows: *** These goals apply to all annual expenditures by any entity
pursuant to this Agreement with Supplier. 

  

	b.	Supplier MBE/WBE/DVBE participation may be achieved through cost of goods content, contract specific subcontracting or the use of value-added resellers. The
participation levels identified above will be renegotiated to comply with any regulatory requirements imposed on CINGULAR. 

  

	c.	Attached hereto and incorporated herein as Appendix 4.12(a) is Supplier’s completed Participation Plan outlining its M/WBE-DVBE goals and specific and detailed
plans to achieve those goals. Supplier will submit an updated Participation Plan annually by the first week in January. Supplier will submit M/WBE-DVBE Results Reports quarterly by the end of the first week following the close of each quarter, using
the form attached hereto and incorporated herein as Appendix 4.12(b). Participation Plans and Results Reports will be submitted to the Prime Supplier Results Manager. 

 3.26 Non-Exclusive Market 
 It is expressly understood and agreed that this Agreement does
not grant MOTRICITY an exclusive privilege to provide to CINGULAR any or all Material and Services of the type described in this Agreement, nor requires CINGULAR to purchase or license any Materials or Services. It is, therefore, understood that
CINGULAR may contract with other manufacturers and suppliers for the procurement or trial of comparable Materials and Services and that CINGULAR may itself perform the Services described here. 
 3.27 Non-solicitation 
 Each party agrees
not to solicit during the term of this Agreement and for six (6) months thereafter the other party’s personnel, employees or contractors, for employment, without the prior written consent of such party. Notwithstanding the foregoing, each
party shall be free to solicit potential employees through solicitations and advertisements in general circulations 
 3.28 Notices

 Except as otherwise provided in this Agreement, or an applicable Order, all notices or other communications hereunder shall be deemed to
have been duly given when made in writing and either 1) delivered in person, or 2) when received, if provided by an overnight or similar delivery service, or 3) when received, if deposited in the United States Mail, postage prepaid, return receipt
requested, and addressed as follows: 
  

	To:	Motricity, Inc. 

	 	2800 Meridian Parkway, Suite 150 

	 	Durham, NC 27713 

	 	Attn: *** 

  

	To:	Cingular Wireless, LLC 

	 	5565 Glenridge Connector 

	 	Atlanta GA, 30342 

	 	Attn.: *** 

  

	 	cc:	Cingular Wireless, LLC 

	 	 	5565 Glenridge Connector 

	 	 	Atlanta GA, 30342 

	 	 	Attn.: General Counsel 

 ***This redacted
material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 15 

 The address to which notices or communications may be given by either party may be changed by written notice
given by such party to the other pursuant to this paragraph entitled “Notices”. 
 3.30 Price 
 Material and Services shall be furnished by MOTRICITY in accordance with the prices set forth in Appendix 1.1, attached hereto and made a part hereof, or
pursuant to prices for such Material and Services as provided in any Statement of Work. The prices in Appendix 1.1 are not subject to increase during the “initial term” of this Agreement. 
 3.31 Professional Services 
 In the event
that Cingular requests, in its sole discretion, that Motricity perform any development, customization, installation, conversion, integration, training or other services by Motricity, Cingular will memorialize such request in a Service Request.
Cingular will use the Standard Project Service Request substantially in the form of Exhibit A. All Standard Project Service Requests must be signed by duly authorized representatives of each party. In the event that Motricity elects to perform such
services, the parties will draft a Statement of Work based on the Service Request. Upon signature by duly authorized representatives of both Parties, Motricity will provide Services pursuant to the terms and conditions provided for in this Agreement
and as set forth in the applicable Statement of Work. A separate Service Request and Statement of Work will be required for each project, assignment or task requested by Cingular. 
 3.32 Professional Services Non-Performance Compensation 
 In the event of its failure to
deliver a deliverable for Professional Services, as described in Section 3.31, on time, Motricity agrees to pay amounts described in this Section 3.31 as liquidated damages sustained by Cingular (“Professional Services Non Performance
Compensation”). The parties acknowledge that the Professional Services Non Performance Compensation shall not be construed as an unenforceable penalty clause. Motricity agrees to credit the Professional Services Non-Performance Compensation
against future payments due Motricity by Cingular. In the event no payments are due Motricity by Cingular within six (6) months of the end of the month that Non-Performance Compensation accrued, Motricity shall promptly pay Cingular the
Professional Services Non-Performance Compensation as a cash refund. 
 Unless otherwise agreed to in a Statement of Work, the following table
expresses the default schedule of Professional Services Non-Performance Compensation applicable to each SOW: 
  

			
	 Week of Delay
	  	 Professional Services Non-Performance Compensation

		
	 First 4 Weeks
	  	***
		
	 Week 5
	  	***
		
	 Weeks 6-8:
	  	***
		
	 Week 9
	  	***

 The foregoing percentages shall be cumulative. For example, *** 
 For the purposes of interpreting this table, a “Week” shall mean a period of seven (7) consecutive calendar days beginning the day after the
date a deliverable should have been delivered. In the event that the period of non performance or late performance includes less than seven (7) calendar days (“Non-Week Days”), the Professional Services Non-Performance Compensation
for such Non-Week Days shall be prorated based upon the number of Non-Week Days and the applicable percentage in the table above. For example, if Motricity’ performance of a deliverable were to extend ten (10) days beyond the Delivery
date, the Professional Services Non-Performance Compensation would be two and six-sevenths percent (2 6/7%) of the Service fee associated with that deliverable. 
  

 16 

 In no case will the aggregated Professional Services Non-Performance Compensation exceed *** of the fees for
the delayed deliverable as stated in the chart above. Cingular will not assess Professional Services Non-Performance Compensation to the extent delays or non-performance is caused by entities or factors for that are not within Motricity’s Span
of Control under a specific SOW. Penalties will not be enforced if any of the following situations occur: 
 Cingular does not
meet sign-off date(s) specified in each SOW 
 Cingular does not provide requirements or other inputs by date(s) specified in
each SOW 
 Slippage outside of Motricity’s Span of Control. 
 3.33 Publicity 
 Neither party shall use the other party’s name or any language,
pictures, or symbols which could, in the other party’s judgment, imply the other party’s identity or endorsement by the other party or any of its employees in any (a) written, electronic, or oral advertising or presentation or
(b) brochure, newsletter, book, electronic database, or other written material of whatever nature, without the other party’s prior written consent (hereafter “publicity matters”). Each party will submit to the other party for
written approval, prior to publication, all publicity matters that mention or display the other party’s name and/or marks or contain language from which a connection to said name and/or marks may be inferred or implied. 
 Furthermore, neither party grants any license, express or implied, to the other party for any trademark, patent, copyright, trade secret or any other
intellectual property or applications therefore which is now or may hereafter be owned by the other party or any Affiliate of the other party. 
 Notwithstanding the foregoing, MOTRICITY may include the CINGULAR in a MOTRICITY customer list, such that CINGULAR’s name with or without logo is no more prominent than any other MOTRICITY customer. 
 3.34 Records and Audits 
  

	a.	MOTRICITY agrees that it will: 

 i. Maintain complete and accurate records related to the Material and Services provided by MOTRICITY to CINGULAR, including records of all amounts billable to and payments made by CINGULAR in accordance with generally accepted accounting
principles and practices, uniformly and consistently applied in a format that will permit audit; 
 ii. Retain such records and
reasonable billing detail for a period of at least three (3) years from the date of final payment for Materials and Services; 
 iii. Provide reasonable supporting documentation to CINGULAR concerning any disputed invoice amount within thirty (30) calendar days after receipt of written notification of such dispute; and 
 iv. Permit CINGULAR and its authorized representatives to inspect and audit during normal business hours the charges invoiced to CINGULAR.
Should CINGULAR request an audit, MOTRICITY will make available any pertinent records and files to CINGULAR during normal business hours at no additional charge. 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 17 

	b.	CINGULAR agrees that it will: 

  

	a.	Maintain complete and accurate records from its own and any third party billing systems only as related to the revenue share provided in Appendix 1.1 in accordance with
generally accepted accounting principles and practices, uniformly and consistently applied in a format that will permit audit; 

  

	b.	Retain such records and reasonable billing detail for a period of at least three (3) years from the date of final payment hereunder; 

  

	c.	Provide reasonable supporting documentation to MOTRICITY concerning any disputed amounts within thirty (30) calendar days after receipt of written notification of
such dispute; and 

  

	d.	Permit MOTRIICTY and its authorized representatives to inspect and audit during normal business hours CINGULAR’s and any third party billing systems related to the
revenue share. Should MOTRICITY request an audit, CINGULAR will make available any pertinent records and files to MOTRICITY during normal business hours at no additional charge. 

 3.35 Severability 
 If any provision or any
part of provision of this Agreement shall be invalid or unenforceable, such invalidity or non-enforceability shall not invalidate or render unenforceable any other portion of this Agreement. The entire Agreement will be construed as if it did not
contain the particular invalid or unenforceable provision(s) and the rights and obligations of the MOTRICITY and CINGULAR will be construed and enforced accordingly. 
 3.36 Survival of Obligations 
 Obligations and rights in connection with this Agreement
which by their nature would continue beyond the Termination, Cancellation or expiration of this Agreement, including those in the sections entitled “Compliance With Laws,” “Infringement,” “Indemnity,”
“Publicity,” “Severability,” “Information,” “Intellectual Property” (excluding Section 3.18 (d)), “Ownership of Work Product,” “Limitation of Liability,” “Non-solicitation,”
“Independent Contractor,” “Records and Audits,’ and “Warranty and Rebates” (Sections 3.38(a), (c), and (e) only), will survive the Termination, Cancellation, or expiration of this Agreement. 
 3.37 Taxes 
  

	a.	MOTRICITY may invoice CINGULAR the amount of any federal excise taxes or state or local sales taxes imposed upon the sale of Material or provision of Services as
separate items, if applicable, listing the taxing jurisdiction imposing the tax. Installation, labor and other non-taxable charges must be separately stated. CINGULAR agrees to pay all applicable taxes to MOTRICITY which are stated on and at the
time the Material or Service invoice is submitted by MOTRICITY. MOTRICITY agrees to remit taxes to the appropriate taxing authorities. 

  

	b.	MOTRICITY agrees to pay, and to hold CINGULAR harmless from and against, any penalty, interest, additional tax, or other charge that may be levied or assessed as a
result of the delay or failure of MOTRICITY, for any reason, to pay any tax or file any return or information required by law, rule or regulation or by this Agreement to be paid or filed by MOTRICITY. MOTRICITY agrees to pay and to hold CINGULAR
harmless from and against any penalty or sanction assessed as a result of MOTRICITY doing business with any country subject to U.S. trade restrictions. 

  

	c.	 Following the issuance of an Order, MOTRICITY shall within twenty (20) days (but in no event later than two (2) weeks before commencement of
work under the applicable Order) present CINGULAR a schedule of taxes and fees that MOTRICITY proposes to collect from CINGULAR. Upon CINGULAR’s request, the parties shall consult with respect to the basis and rates upon which MOTRICITY shall
pay any taxes or fees for which CINGULAR is obligated to reimburse MOTRICITY under this Agreement. If CINGULAR determines that in its opinion any such taxes or fees are not payable or should be paid on a basis less than the full price or at rates
less than the full tax rate, MOTRICITY shall make payment in accordance with such determinations and CINGULAR shall be responsible for such determinations. If collection is sought by the taxing authority for a greater amount of taxes than that so
determined by CINGULAR, MOTRICITY shall promptly notify CINGULAR. MOTRICITY shall cooperate with CINGULAR in contesting such determination, but CINGULAR shall be responsible and shall reimburse MOTRICITY for any tax, interest, or penalty in

  

 18 

	 	 
excess of its determination. If CINGULAR desires to contest such collection, CINGULAR shall promptly notify MOTRICITY. If CINGULAR determines that in its opinion it has reimbursed MOTRICITY for
sales or use taxes in excess of the amount which CINGULAR is obligated to reimburse MOTRICITY, CINGULAR and MOTRICITY shall consult to determine the appropriate method of recovery of such excess reimbursements. MOTRICITY shall credit any excess
reimbursements against tax reimbursements or other payments due from CINGULAR if and to the extent MOTRICITY can make corresponding adjustments to its payments to the relevant tax authority. At CINGULAR’s request, MOTRICITY shall timely file
any claims for refund and any other documents required to recover any other excess reimbursements, and shall promptly remit to CINGULAR all such refunds (and interest) received. 

  

	d.	If any taxing authority advises MOTRICITY that it intends to audit MOTRICITY with respect to any taxes for which CINGULAR is obligated to reimburse MOTRICITY under this
agreement, MOTRICITY shall (1) promptly so notify CINGULAR, (2) afford CINGULAR an opportunity to participate on an equal basis with MOTRICITY in such audit with respect to such taxes and (3) keep CINGULAR fully informed as to the
progress of such audit. Each party shall bear its own expenses with respect to any such audit, and the responsibility for any additional tax, penalty or interest resulting from such audit shall be determined in accordance with the applicable
provisions of this Section. MOTRICITY’s failure to comply with the notification requirements of this section shall relieve CINGULAR of its responsibility to reimburse MOTRICITY for taxes only if MOTRICITY’s failure materially prejudiced
CINGULAR’s ability to contest imposition or assessment of those taxes. 

  

	e.	In addition to its rights under subparagraph (d) above with respect to any tax or tax controversy covered by this Tax Section, CINGULAR will be entitled to
contest, pursuant to applicable law and tariffs, and at its own expense, any tax previously billed that it is ultimately obligated to pay. CINGULAR will be entitled to the benefit of any refund or recovery of amounts that it had previously paid
resulting from such a contest. MOTRICITY will cooperate in any such contest, provided that all costs and expenses incurred in obtaining a refund or credit for CINGULAR shall be paid by CINGULAR. 

  

	f.	If either party is audited by a taxing authority or other governmental entity, the other party agrees to reasonably cooperate with the party being audited in order to
respond to any audit inquiries in an appropriate and timely manner, so that the audit and any resulting controversy may be resolved expeditiously. 

 3.38 Warranty and Rebates 
  

	a.	MOTRICITY warrants to CINGULAR that Material furnished hereunder will be merchantable, free from defects in design, material and workmanship, fit and sufficient for the
purposes intended by CINGULAR, free from all liens and encumbrances and will strictly conform to and perform in accordance with applicable Specifications, drawings and samples. In addition, if Material contains one or more original equipment or
software manufacturer’s (“OEM”) warranties, MOTRICITY hereby represents that it has the authority to and does hereby assign such warranties to CINGULAR. 

  

	b.	MOTRICITY also warrants to CINGULAR that any Services provided hereunder will be performed in a first-class, professional manner, in strict compliance with the
Specifications, and with the care, skill, and diligence, and in accordance with the applicable standards, currently recognized in supplier’s profession or industry. If MOTRICITY fails to meet applicable professional standards, MOTRICITY will,
without additional compensation, promptly correct or revise any errors or deficiencies in the Services furnished hereunder. 

  

	c.	 MOTRICITY represents and warrants that: there are no actions, suits, or proceedings, pending or threatened, which will have a material adverse effect
on MOTRICITY’s ability to fulfill its obligations under this Agreement; it will immediately notify CINGULAR if, during the term of this Agreement, MOTRICITY becomes aware of any action, suit, or proceeding, pending or threatened, which may have
a material adverse effect on MOTRICITY’s ability to fulfill the obligations under this Agreement or any Order; it has all necessary skills, rights, financial resources, and authority to enter into this Agreement and related Orders and to
provide or license the Material or Services, including that the Material and Services will not infringe any patent, copyright, or other intellectual property; no

  

 19 

	 	 
consent, approval, or withholding of objection is required from any entity, including any governmental authority with respect to the entering into or the performance of this Agreement or any
Order; the Material and Services will be provided free of any lien or encumbrance of any kind; it will be fully responsible and liable for all acts, omissions, and work performed by any of its representatives, including any subcontractor; that all
representatives, including subcontractors, will strictly comply with the provisions specified in this Agreement; and it will comply with the terms of this Agreement or Order, including those specified in any Exhibits or Appendices thereto.

  

	e.	If the parties have identified a system on which Software will operate, MOTRICITY warrants that Software will perform on and be compatible with such system and operate
satisfactorily in the system environment specified in the applicable Order or Statement of Work. System includes the hardware, operating and application Software, interfaces, and databases that interact with such Software. 

 

	f.	MOTRICITY warrants that all Material provided to CINGULAR hereunder shall be tested prior to delivery to insure it is in strict compliance with the Specifications and
that Material will not contain Harmful Code at any time. Testing will include complete regression and interaction testing and load, unit, and integration testing when applicable. 

 ARTICLE IV - SPECIAL CLAUSES 
 4.1 Access

  

	a.	When appropriate, MOTRICITY shall have reasonable access to CINGULAR’s premises during normal business hours and at such other times as may be agreed upon by the
parties in order to enable MOTRICITY to perform its obligations under this Agreement. MOTRICITY shall coordinate such access with CINGULAR’s designated representative prior to visiting such premises. MOTRICITY insures CINGULAR that only persons
employed by MOTRICITY or subcontracted by MOTRICITY will be allowed to enter CINGULAR’s premises. If CINGULAR requests MOTRICITY or its subcontractor to discontinue furnishing any person provided by MOTRICITY or its subcontractor from
performing work on CINGULAR’s premises, MOTRICITY shall immediately comply with such request. Such person shall leave CINGULAR’s premises promptly and MOTRICITY shall not furnish such person again to perform work on CINGULAR’s
premises without CINGULAR’s written consent. The parties agree that, where required by governmental regulations, it will submit satisfactory clearance from the U.S. Department of Defense and/or other federal, state, or local authorities.

  

	b.	CINGULAR may require MOTRICITY or its representatives, including employees and subcontractors, to exhibit identification credentials or sign a Nondisclosure Agreement
which CINGULAR may issue in order to gain access to CINGULAR’s premises for the performance of Services. If, for any reason, any MOTRICITY representative is no longer performing such Services, MOTRICITY shall immediately inform CINGULAR.
Notification shall be followed by the prompt delivery to CINGULAR of the identification credentials, if issued by CINGULAR, or a written statement of the reasons why said identification credentials cannot be returned. 

  

	c.	MOTRICITY shall insure that its representatives, including employees and subcontractors will, while on or off CINGULAR’s premises, perform Services which
(i) conform to the Specifications, (ii) protect CINGULAR’s Material, buildings, and structures, (iii) do not interfere with CINGULAR’s business operations, and (iv) perform such Services with care and due regard for the
safety, convenience, and protection of CINGULAR, its employees, and property and in full conformance with the policies specified in the CINGULAR Code of Conduct, which prohibits the possession of a weapon or an implement which can be used as a
weapon. 

  

	d.	MOTRICITY shall be responsible for insuring that all persons furnished by MOTRICITY work harmoniously with all others when on CINGULAR’s premises.

 4.2 Change Notices - Simple 
  

	a.	MOTRICITY agrees to notify CINGULAR, in advance, of any change to be made in the Material furnished in accordance with the Specifications, software related
documentation and/or documentation that would impact upon either reliability or the form, fit or function of the Material. 

  

 20 

	b.	In order for CINGULAR to review Material changes, a minimum of thirty (30) days advance notice before installation in any end-user location will be required except
for those cases where an extremely unsatisfactory condition requires immediate remedial action. The final classification of any Material change proposed by MOTRICITY will be by mutual agreement between MOTRICITY and CINGULAR.

  

	c.	In the event that CINGULAR and MOTRICITY fail to reach agreement on any change in Material proposed by MOTRICITY, CINGULAR will have the right without penalty to
Terminate any or all Orders for Material affected by such change(s) proposed or issued by CINGULAR. 

 4.3 Emergency Support
Service 
 If any natural disaster or other emergency occurs whereby Material and Service provided in connection with this Agreement is
damaged and such condition materially affects CINGULAR’s ability to provide services to its subscribers, MOTRICITY agrees, at CINGULAR’s request, to assist CINGULAR as provided in Appendix 1.2 
 4.4 Government Contract Provisions 
 Orders
containing a notation that the Material is intended for use under government contracts shall be subject to the then current government provisions referenced in or attached to such Orders. 
 4.5 Independent Contractor 
 MOTRICITY
hereby represents and warrants to CINGULAR that: 
  

	a.	MOTRICITY is engaged in an independent business and will perform all obligations under this Agreement as an independent contractor and not as the agent or employee of
CINGULAR; 

  

	b.	MOTRICITY’s personnel performing Services shall be considered solely the employees of MOTRICITY and not employees or agents of CINGULAR; 

 

	c.	MOTRICITY has and retains the right to exercise full control of and supervision over the performance of the Services and full control over the employment, direction,
assignment, compensation, and discharge of all personnel performing the Services; 

  

	d.	MOTRICITY is solely responsible for all matters relating to compensation and benefits of all MOTRICITY’s personnel who perform Services. This responsibility
includes, but is not limited to, (1) timely payment of compensation and benefits, including, but not limited to, overtime, medical, dental, and any other benefit, and (2) all matters relating to compliance with all employer obligations to
withhold employee taxes, pay employee and employer taxes, and file payroll tax returns and information returns under local, state, and federal income tax laws, unemployment compensation insurance and state disability insurance tax laws, and social
security and Medicare tax laws, and all other payroll tax laws or similar laws (all collectively hereinafter referred to as “payroll tax obligations”) with respect to all MOTRICITY personnel providing Services. 

  

	e.	MOTRICITY will indemnify, defend, and hold CINGULAR harmless from all Liabilities, costs, expenses, and claims related to MOTRICITY’s failure to comply with the
immediately preceding paragraph. 

 4.6 Insignia 
 Upon CINGULAR’s written request, certain of CINGULAR’s trademarks, trade names, insignia, symbols, decorative designs, or other similar items (hereinafter “Insignia”), shall be
properly affixed by MOTRICITY to the Material furnished at no additional cost to CINGULAR. Such Insignia shall not be affixed, used, or otherwise displayed on the Material without CINGULAR’s written approval. The manner in which such Insignia
will be affixed must be approved in writing by CINGULAR. 
 MOTRICITY agrees to remove, at no additional cost to CINGULAR, all Insignia from
Material not meeting CINGULAR’s requirements. MOTRICITY agrees to indemnify, defend, and hold CINGULAR harmless from any Liability in connection with MOTRICITY’s failure to remove such Insignia. This section will in no way alter or modify
MOTRICITY’s obligations under this Agreement regarding protection of CINGULAR’s confidential Information. 
  

 21 

 4.7 Non-Intervention 
 In connection with the provision of Material and Services by MOTRICITY to CINGULAR, MOTRICITY agrees not to influence – directly or indirectly – any regulatory, legislative, or judicial body so
as to prevent, or delay the offering of Materials or Services by CINGULAR which utilize the Material or Services supplied by MOTRICITY. 
 4.8 Overdependence of MOTRICITY 
 MOTRICITY warrants to CINGULAR that as of the effective date of this Agreement MOTRICITY has
(1) no contractual obligations which would adversely affect MOTRICITY’s capabilities to perform under this Agreement, (2) is not involved in any litigation which would adversely affect MOTRICITY’s ability to perform under this
Agreement, and (3) has all professional licenses which are required to perform under this Agreement. 
 Accordingly, and because CINGULAR
has no way of ascertaining MOTRICITY’s dependency on CINGULAR for revenues from sales in proportion to revenues from MOTRICITY’s other customers, and in order to protect CINGULAR from a situation in which MOTRICITY is overly dependent upon
CINGULAR for said sales, MOTRICITY agrees to release and hold harmless CINGULAR from any and all claims and liabilities relating to MOTRICITY’s financial stability, which may result from CINGULAR’s termination of any Order placed under
this Agreement, and/or CINGULAR’s reduced purchases hereunder, for any reason whatsoever. 
 4.9 Releases Void 
 Neither party shall require waivers or releases of any personnel or other representatives of the other in connection with visits to its premises, nor shall
no such releases or waivers be pleaded by either party in any action or proceeding. 
 4.10 Statement(s) of Work and Form of Order(s) 

 This Agreement contemplates the future execution by CINGULAR and MOTRICITY of one or more written Order(s) or Statement(s) of Work. Both
parties shall execute each Order(s) and/or SOW(s) and the terms of the Agreement will govern the Order(s) and/or SOW(s). 
 4.11 Strategic
Technology Partnership 
 As part of this Agreement, CINGULAR and MOTRICITY shall establish a Strategic Technology Partnership with the
primary goal of providing a formal technology information exchange process. This process shall be driven by an executive-level review committee that shall meet periodically (no less than twice each year) to review key technology initiatives that
could have potential impact on CINGULAR’s technology strategy and future buying decisions. The process shall also be supported by the on-going exchange of key information in areas such as standards initiatives, product changes and customer
requirements as defined by CINGULAR. 
 4.12 Technical Support 
 MOTRICITY will provide full and complete technical assistance to CINGULAR for the Materials and Services covered by this Agreement as provided in Appendix 1.2. 
 4.13 Work Done By Others 
 If any part of
MOTRICITY’s work is dependent upon services performed by others, MOTRICITY shall inspect and promptly report to CINGULAR any defect that renders such other services unsuitable for MOTRICITY’s proper performance. MOTRICITY’s silence
shall constitute approval of such other services as fit, proper and suitable for MOTRICITY’s performance of its work. All obligations hereunder and to any SOWs shall remain in full force and effect with respect to any subcontracted parties.

  

 22 

 ARTICLE V – CLAUSES APPLICABLE TO SOFTWARE AND SERVICES 
 5.1 Computer Asset Protection Requirements 
 With respect to Software, MOTRICITY agrees to comply with the current issue of CINGULAR Wireless LLC’s Corporate Security Standards Technical Reference (“CSSTR”), entitled “Security Requirements for Contractual
Agreements” as set forth in Appendix 3.6. This reference fully incorporates Appendix 3.6 herein. MOTRICITY agrees to cooperate fully with CINGULAR in ensuring that Software and/or computer systems MOTRICITY develops, designs, or supports under
this Agreement comply with the CSSTR. MOTRICITY agrees to fully indemnify, defend at its own expense, and hold the CINGULAR harmless against any breach of the terms set forth in Appendix 3.6. [Corporate Security Standards Technical Reference to be
provided at a later date] 
 With respect to Software or Services (other than Software Maintenance), MOTRICITY agrees to comply with the current
issue of CINGULAR Wireless, LLC’s Corporate Security Standards Technical Reference (“CSSTR”), entitled “Security Requirements for System or Network Access by Vendor, Contractor and MOTRICITY Personnel” as set forth in
Appendix 3.6 which is attached hereto and fully incorporated herein by this reference. The word “MOTRICITY” used in Appendix 3.6 shall mean MOTRICITY. MOTRICITY agrees that all of its personnel having access to CINGULAR’s systems will
be covered on the contents of the CSSTR and will sign the certification provided to that effect. Failure of any personnel to sign the certification may be grounds for CINGULAR refusing to allow that individual system access. MOTRICITY agrees to
fully indemnify, defend at its own expense, and hold CINGULAR harmless against any breach of the terms set forth in the CSSTR. 
 5.2
Documentation 
 MOTRICITY shall furnish, at no additional charge to CINGULAR, Documentation for each copy of Software delivered hereunder,
including any and all succeeding changes thereto, and Documentation for Fixes, Upgrades and Enhancements. This documentation will be of sufficient depth such that MOTRICITY hereby grants to CINGULAR for the term of this Agreement a, paid-up,
non-exclusive, world-wide, non-transferable right and license for Users to use, execute, modify, reproduce, publicly display, and publicly perform the Documentation. 
 5.3 Fixes, Upgrades and Enhancements 
 MOTRICITY shall be responsible for performing Fixes,
Upgrades and Enhancements to the Software as more fully set out in the Statement of Work section (Appendix 1.3 “Statement of Work”). 
 5.4 Provisions for Software Trials and Beta Testing 
 From time to time, MOTRICITY may provide CINGULAR with Software and/or
pre-production software known as “beta software”, on a trial basis at no charge for a mutually agreed upon period. Such trial shall be subject to the terms and conditions of the applicable SOW. CINGULAR shall not be required to issue an
Order or to sign a nondisclosure agreement apart from this Agreement to conduct a trial. CINGULAR shall have no obligation to license, purchase or otherwise acquire any Software and/or beta software from MOTRICITY upon the completion of any trial.

  

 23 

 5.5 Provisions for Source Code 
 Upon occurrence of any of the following events, MOTRICITY shall provide CINGULAR with the Source Code for the Software: 
 (i) MOTRICITY ceases to provide any support for the Storefront or such Software; 
 (ii) MOTRICITY ceases doing business for any reason; 
 (iii) MOTRICITY commits any act of bankruptcy within the
meaning of the Federal, or any State Bankruptcy Act or if bankruptcy proceedings are instituted against MOTRICITY; or 
 (iv)
Proceedings such as receivership, insolvency, reorganization, dissolution, liquidation or other similar proceedings are instituted by or against MOTRICITY. 
 At CINGULAR’s request and expense, MOTRICITY agrees to place such Source Code in escrow with a software custodian mutually acceptable to the parties. The Source Code will be sufficiently documented
such that person(s) with expertise in the area of software development may provide support and modifications for the software within a reasonable timeframe. Further, MOTRICITY will make reasonable efforts to keep the Source Code held in escrow up to
date. The Source Code will be updated with each major release of Software within 30 days of the release. 
 CINGULAR shall take all reasonable
precautions to protect the delivered Source Code from unauthorized disclosure or use and shall only permit authorize Users having a business related reason access and use of the Source Code. 
 5.6 Provisions for Content Catalog 
 Upon
occurrence of any of the following events, Motricity shall provide Cingular with the Content Catalog for the Storefront 
 MOTRICITY ceases to provide Software Maintenance for such Software; 
 MOTRICITY ceases doing business for any reason;

 MOTRICITY commits any act of bankruptcy within the meaning of the Federal, or any State Bankruptcy Act or if bankruptcy
proceedings are instituted against MOTRICITY; or 
 The relationship with Motricity terminates for any reason whatsoever.

 Proceedings such as receivership, insolvency, reorganization, dissolution, liquidation or other similar proceedings are
instituted by or against MOTRICITY. 
 Motricity agrees to take all reasonable efforts to ensure that the Content Catalog is up to date and is
no older than 7 days. Further Motricity agrees to provide the content catalog in a format that is mutually agreed between Motricity and Cingular within 10 days of the request being made. “Content Catalog” shall mean the list of Content
that CINGULAR provides via the Storefront, including sufficient information to identify the individual digital Content products and correlate such Content product back to its relationship on the Storefront’s taxonomy and to Subscriber purchases
past and present. Provision of the Content Catalog to Cingular does not and will not confer on Cingular any rights to any of the Content listed therein. 
 5.7 Software Support and Maintenance 
 MOTRICITY shall be responsible for performing
Software support and maintenance, as more fully set out in Appendix 1.2 or the applicable SOW. 
  

 24 

 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized
representatives: 
  

									
	MOTRICITY, INC.	 		 	CINGULAR WIRELESS LLC
					
	By:	 	 /s/ Ryan Wuerch
	 		 	By:	 	 /s/ Stan Sigman

					
	Name:	 	Ryan Wuerch	 		 	Name:	 	Stan Sigman
					
	Title:	 	Chairman and CEO	 		 	Title:	 	President and CEO
					
	Date:	 	 7/28/2006
	 		 	Date:	 	 9/14/06

  

 25 

 APPENDIX 1.1 
 MOTRICITY PRICING 
 *** 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 26 

 APPENDIX 1.2 
 SERVICE LEVEL AGREEMENT 
 To adequately offer and support the
Storefront, MOTRICITY and CINGULAR agree to the terms and conditions set forth in this SLA including but not limited to, the following areas. 
  

	 	•	 	 Service availability to Subscribers. 

  

	 	•	 	 Trouble identification and resolution process. 

  

	 	•	 	 Ongoing support, upgrade, and change control plan for the Storefront 

  

	 	•	 	 Content provider technical support process 

  

	 	•	 	 Device and application testing SLA. 

 Definitions 
 Unless defined herein, all capitalized terms shall have the
meanings set forth in the Agreement 
  

			
	 Term
	  	 Definition

		
	Availability	  	The percentage resulting from the following calculation: [1-(Down Time/(Total Time – Scheduled Down Time))] x 100. Availability percentages shall be expressed to two decimal
points with the second decimal place rounded up or down to the nearest one-hundredth of a percentage point.
		
	Business Hours	  	Monday through Friday, 8:00 am to 7:00 pm Eastern Time
		
	Degradation	  	A condition in which the system functions outside the predetermined performance limits, resulting in a lower quality of service, but not including Outages.
		
	Down Time	  	During a calendar month, the sum of (i) number of minutes that the Information Service experiences an Outage, plus (ii) the number of minutes that the Information Service
experiences Degradation greater than ***, pro-rated according to the percentage of Degradation as described below. Down Time does not include Outages or Degradation that occur during Scheduled Maintenance.
		
	Emergency Maintenance	  	Maintenance required outside the agreed-upon Scheduled Maintenance, or necessary within Scheduled Maintenance but not scheduled in advance pursuant to Section 5.
		
	Executive Bridge	  	A teleconference that brings together appropriate senior and executive people to focus decisions resulting from an outage or incident in production.
		
	Hours of Operation	  	24 hours a day, 7 days a week and 365 days a year.
		
	Incident	  	Any Outage, Degradation, or other problem with the Information Service for which Cingular requests support in conformance with this SLA.
		
	Incident Management Process	  	This facilitates incident management through the notification and escalation processes. This process alerts designated Cingular departments to Information Service-affecting
incidents and provides a method by which succeeding levels of technical expertise and related management are engaged in restoration activities.
		
	Information Service	  	The Storefront, which may also be referred to as the “Media Mall”

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 27 

			
	 Term
	  	 Definition

		
	Outage	  	The Information Service is not available to any Subscribers.
		
	Resolution	  	The permanent correction of the error, defect or condition giving rise to the Incident.
		
	Root Cause Analysis or RCA	  	The process of identifying the core events that resulted in an Incident.
		
	Scheduled Down Time	  	The number of minutes of Down Time incurred during Scheduled Maintenance. Scheduled Down Time does not count against the Availability requirement.
		
	Scheduled Maintenance	  	The number of minutes of maintenance that is scheduled in advance. Scheduled Down Time shall occur within the Scheduled Maintenance window.
		
	Service Impact Report (“SIR”)	  	The severity level assigned to an Incident based on the Incident classifications defined in section 3.5 below. SIR reflects the degree of customer impact resulting from an incident,
with an SIR 1 having the greatest impact and a SIR 3 having the least.
		
	Span of Control	  	Span of Control is defined as those areas of functionality that are under the direct control of a party. This includes functionality that is provided by external vendors or
suppliers with whom the party has a contractual relationship.
		
	Technical Bridge	  	A teleconference that brings together appropriate technical people and their immediate supervisors and managers to focus on isolating and resolving an Incident.
		
	Total Time	  	The total number of minutes in a given calendar month.
		
	Trouble Ticket	  	A numbered record that documents a significant event or Incident. The tracking document for an Incident or Scheduled Maintenance.

 1. Service Availability For The Cingular Storefront Service Provided By Motricity 

The Availability requirement for the Storefront is ***, measured on a monthly basis, over 365 days a year, 7 days a week, and 24 hours a day (the
“Service Availability Metric”). 
 The Incident investigation process may be triggered by Topaz monitoring, user testing or at the
request of Cingular based on transaction failures or alarms. Any Degradation with an impact greater than *** to Web or WAP application will be considered as partial Availability of the Storefront and a proportion of the time will be counted against
the Availability calculations as described below. The Root Cause Analysis must identify any Incident to be within the Motricity’s Span of Control for it to count against reporting or SLA calculations. 
 Degradation percentage will be measured by Motricity by calculating the transaction impact, based on the Motricity system transaction logs, against the
average hourly transaction for the same period from the previous two like periods. Cingular may verify the Motricity transaction logs using the Cingular and/or Qpass transaction logs. In the event of a dispute regarding the Degradation percentage,
Cingular will provide Motricity the Cingular and/or Qpass transaction logs for a joint review to resolve the dispute. Transaction calculating will commence on or about August 31, 2006. Until transaction numbers are available, Motricity will use
revenue to determine outage impact, measured by Motricity by calculating the revenue impact against the average hourly revenue for the same period from the previous like periods over the previous two weeks. Example of same period from previous like
periods over the previous two weeks: if an outage occurs from 3:00am to 4:00 am on a Tuesday, the impact will be compared to the average transactions (or revenues, as applicable) for 3:00am to 4:00 am on Tuesdays for the previous two weeks.

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately
with the Commission. 
  

 28 

 The degradation severity or percentage maybe calculated separately for either WAP or WEB if needed. Down
Time attributable to the Degradation will then be calculated by the degradation amount period multiplied by the average hourly transaction rate for the same period from the previous like periods over the previous two weeks. *** If the outage is
either WAP or WEB only, the resulting Degradation Down Time calculations will be prorated appropriately based on the WEB or WAP percentage of total transactions. *** 
 For all verified Degradations, including those below the *** threshold, Motricity will provide an RCA and make all reasonable efforts to address the root cause regardless of service impact level. If
Motricity encounters chronic Degradation Incidents with less then *** impact for each Degradation Incident but it results in greater then *** total drop in transactions for the entire month, as compared to the same period from the previous like
periods over the previous two weeks, then *** of total minutes impacted by those Degradations will be counted against the Down Time calculations. 
 User requests for WAP and WEB Services shall be fulfilled in accordance to terms set out as follows. If the system does not perform within these parameters has an impact greater than ***, it will be deemed to be in a state of Degradation.
Service impact could happen at any stage of the end-to-end MediaMall purchasing process, including WAP push and Content download portion that is under Motricity’s Span of Control. 
 For WAP page responses on the Storefront, performance response times from within the Motricity network, verified and measured via SiteScope
should be no more than *** as measured on average over *** intervals. Latency issues to be triggered by Topaz monitoring with final latency determination per a mutual agreed RCA process – unless otherwise identified, Mercury SiteScope will be
used to measure Motricity latency. If a WAP page does not respond within a certain period of time, or Cingular gateway receives failures, an outage or Degradation may be occurring. Degradations equal to or less than *** of WAP transactions (based on
previous two similar periods) will not count against Down Time. 
 Performance response times from the Motricity network,
verified and measured via SiteScope of no more than *** for a WEB page averaged and measured over *** increments. Performance average response times will be triggered by Topaz and confirmed by Sitescope. If a WEB page does not respond within a
certain period of time, an outage or Degradation may have occurred. Degradation issues to be triggered by Topaz monitoring with final Degradation determination per a mutual agreed RCA process – unless otherwise identified, Mercury SiteScope
will be used to measure Motricity Degradation. Degradations equal to or less than *** of Web transactions (based on previous two similar periods) will not count against Down Time. 
 For purposes of the Availability calculation, the following circumstances shall not be counted as Down Time (i.e. the Information Service shall not be considered “unavailable” under the
following circumstances): 
  

	 	(i)	time allocated for Scheduled Maintenance within the maintenance window, 

  

	 	(ii)	Downtime or unavailability of the Storefront due to elements beyond MOTRICITY’s Span of Control. 

  

	 	(iii)	network interruptions on the Cingular side of the demarcation point that are not caused by MOTRICITY; and 

  

	 	(iv)	Downtime caused by interruptions that are force majeure events under the Agreement, including without limitation, acts of God, acts or omissions of civil or military
authority, government regulations, embargoes, epidemics, war, terrorist acts, riots, civil commotion or civil uprisings, insurrections, fires, explosions, nuclear accidents, strikes, lockouts, power blackouts, interruptions in telecommunications or
Internet services or network provider services, earthquakes, floods, hurricanes, tornadoes, volcanic actions, or other similar causes beyond MOTRICITY’s Span of Control. 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 29 

 1.1. Service Level Reporting 
 Motricity will provide Cingular with reporting for Availability on a monthly basis. The reports are due by the sixth (6
th) business day following the reporting period.
These reports will include: 
  

	 	1.	Availability 

  

	 	2.	Degradation (To include latency measurements) 

  

	 	3.	Minutes of Scheduled Maintenance and any resulting Down Time 

  

	 	4.	Minutes of Emergency Maintenance and any resulting Down Time 

  

	 	5.	Total Down Time 

  

	 	6.	List of Incidents with date, start time, stop time and reason 

  

	 	7.	Traffic data for hourly intervals provided on a monthly basis or on an adhoc basis(or provide Cingular access to tool with similar data 

  

	 	8.	Capacity analysis and reports (quarterly) 

  

	 	9.	As requested, detail breakdown of transactions analysis, at 5 minute interval, after each outage 

 Cingular may choose to use an external tool to measure Motricity’s performance. Motricity will reasonably cooperate with Cingular to
allow the proper access and connectivity such that Cingular’s external tools may be utilized. 
 2. Capacity Management 

Forecasts of service usage are a vital part of service capacity planning and management. Motricity should use usage information received
from Cingular National Service Delivery Engineering and Marketing to plan and manage the capacity on their service platform and transport facility bandwidth required to connect to Cingular network. 
 2.1. Forecast 
 Motricity will use the following Cingular design guidelines and requirements for forecasting their platform node(s) capacity and bandwidth utilization: 
 Motricity shall use Cingular service usage (Subscriber and MOU) forecast received from Cingular National Service Delivery Engineering and or Cingular Finance and Marketing on a quarterly basis.

 Motricity will use an average of 70% processor occupancy as a trigger for growth. Maximum utilization will not exceed 80%.
Once an average of 70% sustained utilization trigger is reached or if the 70% trigger is reached more than once a week, new capacity will be in place before the 80% limit is reached or 3 months, whichever is the shorter of the two. 
 If the bandwidth utilization average exceeds 60%, or the utilization peaks over 70% three times within any seven day period, the bandwidth
capacity will be expanded. Once the average of 60% sustained bandwidth utilization trigger is reached or if the 60% trigger is reached more than once a week, new capacity will be in place before the 70% limit is reached or 3 months, whichever is the
shorter of the two. 
 2.2. Trending Matrix 
 Motricity shall use actual data obtained from each service platform element to trend the capacity performance behavior of each element. A trending matrix will be provided to National Service Delivery
Engineering on a monthly basis. 
  

 30 

 2.3. Build-Out Plan 
 Service platform and bandwidth capacity build-out ahead of anticipated growth trigger, based on trends of actual data and forecast
information, is necessary in order to ensure quality of service. 
 Motricity will build-out capacity for service platform
elements and circuits for at least six month ahead of forecasted growth. 
 2.4. Reports 
 A utilization report on all network circuits and elements will be provided to Cingular on a monthly basis. This reporting shall also include
KPI reporting for that period and identified exceptions of any KPI thresholds. 
 Motricity shall report to Cingular NSD
Engineering actual Subscriber user count and capacity utilization metrics. The report should be sent to NSD Engineering on a monthly basis. 
 Motricity will provide an update to the build-out plan on a monthly basis. 
 3. Incident
Management 
 Cingular and Motricity collaboration and communication is a key to mutual success. All entities responsible for
Information Service Availability will follow this matrix for Incident communication and Incident Management. 
 3.1. Patches
and Fixes 
 Recognizing the unpredictable nature of Fixes and patch releases, to the fullest extent commercially reasonable,
MOTRICITY will notify CINGULAR in writing of all such changes that will affect the use of the Storefront, at the earliest possible date prior to commercial release. Requests submitted for Fixes and patch releases will detail the Fixes and any
functionality, interoperability and performance implications. 
 3.2. Monitoring 
 Motricity will monitor all functional components and all network connectivity points related to the Information Service 24 hours per day, 7
days per week, and 365 days per year. Motricity will establish 24x7x365 NOC with live personnel who are technically versed in the Storefront technology. 
 3.3. Trouble Tickets and Updates 
 Motricity will coordinate Incident
isolation, testing and repair work for all Incidents that are within Motricity’s span of control. Motricity will proactively inform Cingular when an issue or condition arises that may cause potential Incidents. 
 3.4. Cingular Notification to Motricity 
 Cingular may communicate Incidents to Motricity by email or telephone at any time. In each case, Cingular will open a Trouble Ticket with information to assist in Incident Resolution and will assign an
SIR to the Incident. Motricity will generate a single response by email for each Trouble Ticket regardless of Trouble Ticket receipt method. The email response from Motricity will include the information supplied to Cingular per Example A: Incident
Notification or Trouble Ticket. 
  

 31 

 3.5. Motricity Notification to Cingular 
 In the event that Motricity identifies an Incident, Motricity is responsible for notifying Cingular within 15 minutes. Cingular shall track
Incidents via a common Incident or Trouble Ticket number. Motricity shall provide a first response, first update and subsequent updates for each Incident according to time periods described in table 3.5. 
 3.6. Incident Classifications 
 A distinction will be made between the handling of issues affecting a single Subscriber and issues affecting multiple customers. Single-Subscriber issues will be reported through Cingular Customer Care.
In the event of an incident affecting multiple Subscribers, Cingular will assign an initial SIR. Cingular assigns SIR based on the table below: 
  

							
	 Service
Impact
Report
	  	 Description
	  	 Initial
Response
	  	 Updates

	SIR 1	  	 This incident level is attained when any of the following conditions are met:
  
 •     An Outage
that affects *** or more of Subscribers
  
 •     A recurring temporary Outage of the Information Service
  
 •     Inability to service Subscriber Technical Support requests
  
 •     Results are
materially different from those described in the product definition, documentation and specifications
	  	***	  	*** or as requested
				
	SIR 2	  	 This incident level is attained when any of the following conditions are met:
  
 •     An Outage
that affects *** of the Subscriber
  
 •     Revenue from Content should not be immediately affected.
  
 •     Results are materially different from those described in the product definition,
documentation and specifications
  
 •     A significant Degradation, an Outage that affects *** of Subscribers
 of the Information Service
occurs
	  	***	  	*** or as requested
				
	SIR 3	  	 This incident level is attained when any of the following conditions are met:
  
 •     An outage
that affects less than *** of the Subscribers
  
 •     A network event that has no immediate impact on Subscribers or programming (by way of example, loss of redundancy).
  
 •     A minor
Degradation, affecting less than *** of Subscribers, of the Information Service delivery
  
 •     Results that are materially different from those described in the product
definition for non-essential features
	  	***	  	*** or as requested

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 32 

 3.7. Technical Bridge 
 During the resolution of an Incident, Cingular may establish a Technical Bridge and/or an Executive Bridge for any Incident. Motricity shall
join the Technical Bridge upon *** notice from Cingular for SIR 1 issues as noted in the table below. These bridges are used for NOC-to-NOC communication, troubleshooting, triage and escalation. Unless otherwise notified by Cingular, a Technical
Bridge or Executive Bridge will be established as follows: 
  

							
	 Action
	  	 SIR 1
	  	 SIR 2
	  	 SIR 3

	 Technical Bridge
	  	Immediately (within *** when reasonably possible)	  	*** (or sooner upon request from Cingular)	  	*** (or sooner upon request from Cingular)
				
	 Executive Bridge
	  	***	  	***	  	N/A

 3.8. Root Cause Analysis 
 Motricity will provide written assessment of the root cause of all Incidents. The preliminary assessment is due within 24 hours of Incident
closure with the completed RCA within five (5) business days. Example B: Root Cause Analysis (RCA) Worksheet has the required categories and is a suggested format. 
 4. Change Management – Maintenance 
 4.1. Scheduled
Maintenance/Scheduled Downtime 
 MOTRICITY will notify CINGULAR of all application, communications and hosting/platform
related changes, maintenance and upgrades with respect to the Storefront, except for those that would clearly not impact CINGULAR in any material way. Motricity will notify Cingular by email no less than five (5) working days before a Scheduled
Maintenance event. The Example C: Maintenance Request Worksheet includes the required information to request Scheduled Maintenance. Cingular will be deemed to have accepted the Motricity Scheduled Maintenance request unless Cingular responds via
email at least 24 hours before the Scheduled Maintenance. Motricity will notify Cingular via email immediately prior to and after the Scheduled Maintenance is performed, or if Scheduled Maintenance is postponed or cancelled. Motricity will be
available to join Technical Bridges during Scheduled Maintenance as reasonably requested by Cingular. 
 *** 
 Splash Page During Maintenance - The parties will cooperate to display a “splash page” during any Scheduled Down Time or Emergency
Maintenance that would otherwise result in a TCP timeout from a WAP Gateway, and during any other mutually agreed required maintenance activities requiring Subscribers’ requests to be blocked whenever reasonably technically feasible. Such a
page will be presented to Subscribers of both the wired and wireless web access points, to inform them of temporary unavailability of the Services. Service of the splash page does not constitute Availability, but is categorized as either Scheduled
Down Time or Down Time. Cingular will provide the static WML/xHTML Content to be displayed in the “splash page”. 
 ***This
redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 33 

 4.2. Maintenance Window 
 Motricity will perform Scheduled Maintenance and Scheduled Down Time from *** However, with both parties’ written consent on an
exception basis, Motricity will be allowed extended maintenance until ***. Cingular may at times request, provided such request is reasonable under the circumstances, that Motricity close a maintenance window so that Cingular can perform maintenance
on its own system. 
 4.3. Emergency Maintenance 
 Should Motricity require Emergency Maintenance, Motricity will contact Cingular Operations immediately with a completed Example C:
Maintenance Request Worksheet. Any Down Time resulting from Emergency Maintenance shall be included as Down Time in the Availability calculation and reports. 
 4.4. Holiday Network Freeze 
 Except for critical activities, Motricity will
not conduct any maintenance activities that could impact Cingular’s services during Cingular’s holiday network freeze period, or during special promotions or events. Cingular will communicate the restrictions in advance. 
 5. Contacts and Hours of Operation 
 The following Contacts information may be updated and republished anytime by either party upon written notice to the other. Changes will not be maintained within this SLA document. Please notify Cingular of changes at: *** 
  

							
	 Cingular
	  	 Hours of Operation
	  	 Role
	  	 Phone/Email

				
	NSD National Operations Center	  	24 x 7 x 365	  	 Incident Management and
 Emergency Maintenance
	  	***
				
	MMS External Partner Ops	  	 8:00 am – 5:00 pm
 PT Monday – Friday
	  	 Incident Root Cause
 Analysis,
Change
 Management, Performance
 Reports and Tier 2 Support
	  	***
				
	Change Management	  	 8:00 am – 5:00 pm
 PT Monday – Friday
	  	 Maintenance Notification – all
 maintenance
	  	***

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 34 

											
	 Escalation
 Level
	  	 Organization
	  	 Name
	  	 Phone Number and
Email Address
	  	 Hours of
 Operation
	  	 Response
 Time

						
	Level 1	  	 Network Operations
 Center
	  	Customer Help Desk	  	***	  	24/7/365	  	***
						
	Level 2	  	 Network Operations
 Center
	  	***	  	***	  	Business Hours	  	***
						
	Level 3	  	Production	  	***	  	***	  	Business Hours	  	***

 Technical Developer Support 
 MOTRICITY will respond within one business day to all CINGULAR developer support inquires. 
 Developer Care Support & Escalation Process: 
  

	 	•	 	 Developer contacts the Cingular developer Forum. If the issue is specific to Motricity and cannot be resolved by Cingular it is escalated to tier 2 at
MOTRICITY via email or and a ticket ID is issued. 

  

	 	•	 	 If issue is resolved, close ticket. 

  

	 	•	 	 If upon thorough investigation, issue cannot be resolved at tier 2, the issue is escalated to Motricity Engineering or Systems resource as appropriate.
Issue ownership is maintained by Content & Developer Services representative to preserve developer relationship. 

  

	 	•	 	 Upon resolution, close ticket. 

  

	 	•	 	 At any time, developers can reopen closed tickets and process is resumed at the point in which it was closed or escalated.

 Content Qualification & Review 
 Timeline requirements for Content Qualification and Review will be split into two sections for requirements. The first will be described as the time required having Content launch ready. The second is to
have the launch ready Content fully available to Subscribers for purchasing. 
 Time to Launch Ready - The MOTRICITY process for testing
and launching applications once they have been submitted shall conform to the following timeline requirements: 
  

			
	 Content Provider Type
	 	 Time to launch ready

		
	From a Trusted Content Provider	 	***
		
	From untrusted Content Provider	 	***

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 35 

 A Trusted Content Provider is defined as one who has an established relationship with Motricity as a Content
provider. This relationship is characterized as one where the Content provider has: 
  

	 	•	 	 Taken the Motricity prescribed training on Content onboarding, or has been providing Content for a period of *** or more and has met the detailed
Content quality guidelines detailed in the trusted partner program. 

 A Trusted Content Provider undergoes less invasive
testing of Content which has been submitted for launch 
 Motricity will continue to make reasonable efforts to continue moving Content
providers from untrusted to Trusted Content Provider. This will be accomplished via training and technical support as detailed in this document. 
 Time to Availability in Production - Motricity shall also make improvements in the software platform and process such that Content which is launch ready can be deployed and made available to Subscribers within a certain time as
follows: 
  

			
	 Date
	 	 Launch Time Requirements

	 By July 6, 2006
	 	Release 2.0, Real-time Content Management, Phase 1: All Content ready for launch into production shall be available for Subscribers to discover and purchase within 6 hours –
based on reasonable import volume from Content provider(s) and excluding any global caching delays outside of the Motricity’s Span of Control.
		
	 By February 28, 2007
	 	Release 2.0, Real-time Content Management, Phase 2: All Content ready for launch into production shall be available for Subscribers to discover and purchase within 2 hours after
deployment (Real-time Content Management) – based on reasonable import volume from Content provider(s) and excluding any global cashing delays outside of Motricity’s Span of Control.

 Service Credits 
 A) Service Outages. An Outage shall begin when the loss of capability begins or when the situation becomes known to MOTRICITY, or is either automatically or manually reported to MOTRICITY,
whichever occurs earlier, and shall continue until such time as service is restored and messages are successfully transmitted. However, if Motricity is not aware of an Outage due to monitoring gaps, the start time of the Outage will be based on the
log data, if available. 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has
been filed separately with the Commission. 
  

 36 

 Service Credits Applicable to Storefront. 
 For any unplanned Outages occurring within MOTRICITY’s “Span of Control” MOTRICITY will provide Cingular with service credits. The service
credits will be calculated based on the following formula: 
 In the event of its failure to meet the performance metrics described in this
Appendix 1.2 Service Level Agreement for the Storefront Availability, MOTRICITY agrees to pay amounts described in this Section as liquidated damages sustained by Cingular (“Cingular Service Credits”). 
 Monthly Network Availability Percentages. For failures to meet the Service Availability Metric, MOTRICITY shall pay Cingular as service credits an amount
equal to the product of the following equation: Average transactions per hour (based on the same period as the failures from the previous like periods over the previous two months) multiplied by amount of time offline multiplied the by Per
Transaction Amount as defined in the table below 
  

			
	 TOTAL MONTHLY DOWN
 TIME IN EXCESS OF
 SERVICE AVAILABILITY
 METRIC
	  	PER TRANSACTION AMOUNT
	***	  	***
	***	  	***
	***	  	***

 In no case shall the total monthly penalty exceed the lower of (i) ***. 
 Service Credits Applicable to Motricity On-boarding of Content 
 In the event of Motricity’s failure to meet the performance metrics described under this Appendix 1.2 Service Level Agreement for the on-boarding of Content, Motricity agrees to pay amounts described
in this Section as liquidated damages sustained by Cingular (“Cingular Service Credits”). 
 *** 
 Applies to single and bulk submissions. Applies in situations where the failure is a result of a failure within Motricity’s Span of Control.

 Version is described as a ringtone intended for a specific handset model. For example, if the ringtone for “Yesterday” by the
Beatles was late by three days and was intended for 26 handsets, *** 
 Service Credits Applicable to Enhancements and Releases of the
Software 
 The following releases are subject to specific feature penalties: 
 Release 2.0: 
 Video Downloads 
 Client Content API Phase I 
 Real-Time Content
Management (6 hours) 
 Bundles 
 WAP
Preview 
 Parental Controls Phase II 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 37 

 Release 2.1: 
  

	 	•	 	 Blackberry 

  

	 	•	 	 Symbian 

  

	 	•	 	 Offer Management: % Discount 

  

	 	•	 	 Content Status Dashboard 

  

	 	•	 	 Client API v2 

  

	 	•	 	 Taxonomy Enhancements 

  

	 	•	 	 Retail Commissioning 

 ***

 For releases not specified by the execution date of the Agreement, Motricity agrees to support five (5) mutually agreeable and
reasonable features if: 
  

	 	•	 	 *** from release UAT date, requirements need to be locked. 

  

	 	•	 	 *** from release UAT date, scope needs to be locked. 

 Any change control once requirements are locked will require a review of the delivery dates per a mutually agreed change control process. 
 Feature or release based date slippage due to unresolved Cingular or third party dependencies beyond Motricity’s Span of Control will not be subject to non-performance compensation. This will apply
to the release in question (release being worked) as well as the downstream releases affected by Motricity resources being required to work on a release beyond the planned dates due (as established in the Statement of Work, Appendix 1.3) to factors
outside of Motricity’s Span of Control. In the event of slippages beyond Motricity’s Span of Control, Cingular and Motricity will identify within 30 days any delays to subsequent releases. 
 In the event of its failure to deliver a release on time, Motricity agrees to pay amounts described in this Section as liquidated damages sustained by
Cingular (“Non Performance Compensation”). The parties acknowledge that the Non Performance Compensation shall not be construed as an unenforceable penalty clause. Motricity agrees to credit the Non-Performance Compensation against
future payments due Motricity by Cingular. In the event no payments are due Motricity by Cingular within three (3) months of the end of the month that Non-Performance Compensation accrued, Motricity shall promptly pay Cingular the
Non-Performance Compensation as a cash refund. 
 Unless otherwise agreed to in a Statement of Work, the following expresses the default
schedule of Non-Performance Compensation applicable to each enhancement: 
 *** 
 Chronic Failure 
 If the Availability is below *** in any three (3) consecutive
calendar months during the term of the Agreement (“Chronic Failure”), Cingular may treat such occurrence as a Material Breach of the Agreement and Cingular may terminate for cause as set forth therein 
 Cingular will be required to provide written notice of intent to terminate within 30 days after the third consecutive month. 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 38 

 Additionally, if Motricity fails to meet the availability target for three consecutive months, then
Motricity and Cingular will formally initiate performance improvement plan in order to remedy the issue(s). 
 CINGULAR Support.
As set forth in this SLA, CINGULAR shall remedy Incidents that have been identified either internally by MOTRICITY or CINGULAR as within Cingular’s Span of Control. Corrective action by CINGULAR assumes that MOTRICITY has provided CINGULAR all
Mandatory Information for incident Reporting as defined herein. 
 CINGULAR Obligations 
  

	 	(a)	CINGULAR will make best efforts, through MOTRICITY escalation contacts, to advise MOTRICITY of all scheduled maintenance on its network that will affect in any
significant manner the number of transactions being sent to MOTRICITY for processing by the Storefront. 

  

	 	(b)	CINGULAR will make best efforts also, through MOTRICITY escalation contacts, to advise MOTRICITY of any unplanned outages on its network 

  

 39 

 Examples 
 The following examples are provided as a template to use for Incident Notification, Root Cause Analysis or Maintenance Requests. 
 Example A: Incident Notification or Trouble Ticket (send to: ***) 
  

	 	1)	Title of Incident 

  

	 	2)	Brief Description of Incident 

  

	 	•	 	 Should include scope (Cingular service impacted) 

  

	 	3)	Start Date and Time 

  

	 	4)	Information Service Resolution Date and Time 

  

	 	5)	Duration of Outage 

  

	 	•	 	 Provided at time of restoration 

  

	 	6)	Cingular Information Service Impact 

  

	 	•	 	 Impact to Cingular End Customer 

  

	 	7)	Partner Ticket Number 

  

	 	8)	Partner Severity Level 

  

	 	•	 	 Based on quantified Information Service impact 

  

	 	9)	Technical Action Take to Correct Incident 

  

	 	•	 	 Steps taken to restore Information Service 

  

	 	10)	Initial Root Cause 

  

	 	•	 	 Suspect root cause (brief) 

  

	 	•	 	 Formal RCA for SIR 1 or chronic issues of lower severity 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 40 

 Example B: Root Cause Analysis (RCA) Worksheet (send to: ***) 
  

	 	1)	Executive Summary 

  

	 	•	 	 Short description 

  

	 	•	 	 Root Cause statement 

  

	 	•	 	 Corrective Action 

  

	 	2)	Detailed Summary 

  

	 	•	 	 Outage duration 

  

	 	•	 	 Date 

  

	 	•	 	 Start 

  

	 	•	 	 Events / Timeline 

  

	 	•	 	 Stop 

  

	 	•	 	 Information Service Affected (Cingular) 

  

	 	•	 	 Impact Assessment (Cingular) 

  

	 	•	 	 Information Service Impact (customers affected / percentage affected) 

  

	 	•	 	 Customer Impact (customers affected / percentage affected) 

  

	 	•	 	 Root Cause 

  

	 	•	 	 Extenders 

  

	 	•	 	 Process breakdown 

  

	 	•	 	 Proactive / reactive problem recognition and analysis 

  

	 	•	 	 Improvement Action 

  

	 	•	 	 Resolution 

  

	 	•	 	 Short term actions and timelines 

  

	 	•	 	 Long term actions and timelines 

  

	 	•	 	 Lessons learned 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 41 

 Example C: Maintenance Request Worksheet (send to: ***) 
  

	 	1)	Title of Maintenance 

  

	 	2)	Brief Description of Maintenance 

  

	 	•	 	 Scope and full description 

  

	 	•	 	 Cingular service 

  

	 	3)	Maintenance Start Date & Time 

  

	 	4)	Maintenance End Date & Time 

  

	 	5)	Cingular Service Impact 

  

	 	•	 	 Impact to Cingular internal & external customers 

  

	 	•	 	 Explanation of Information Service unavailability 

  

	 	6)	Information Service Impact Assessment (within the scheduled window) 

  

	 	•	 	 Duration in minutes 

  

	 	•	 	 Estimated start/end time of Cingular service impact 

  

	 	7)	Risk Assessment 

  

	 	8)	Partner Maintenance Request Number 

  

	 	9)	Point of Contact 

  

	 	•	 	 Name, telephone numbers 

  

	 	10)	Maintenance Install Team 

  

	 	11)	Update Schedule 

  

	 	•	 	 Cancellation of Maintenance – as soon as possible 

  

	 	•	 	 Start of Maintenance Window 

  

	 	•	 	 Notify when Down Time begins 

  

	 	•	 	 Notify when Information Service is restored (Down Time ends) 

  

	 	•	 	 Notify of Problem 

  

	 	•	 	 Maintenance runs outside window 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 42 

 Appendix 3 
 Statement of Work 
  
  
 *** 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 43 

 Appendix 1.4 
 Cingular Wireless Travel Policy 
  
  
 Cingular has developed this Travel Policy to give an
understanding of Cingular’s rules regarding necessary business travel. The focus of the policy is to establish and communicate equitable standards and effective procedures for reducing travel costs, while ensuring consistent and fair treatment
who must travel on business. It is impossible to anticipate every situation that may be encountered while traveling on business so travelers are asked to exercise good judgment when incurring travel expenses. 
 Business travel should be absolutely necessary and in the best interest of Cingular Wireless. Travelers should select the most economical travel
arrangements to maximize effectiveness and minimize expense. 
 APPLICABILITY AND SCOPE 
 This policy applies to all contract suppliers who are assigned to travel on behalf of Cingular Wireless, unless specifically waived. 
 AIR TRAVEL 
 All suppliers should fly
coach class for domestic flights. For international flights where flight time is greater than 5 hours, excluding layovers or ground time, business class can be booked. Note: booking a higher fare in order to allow an upgrade to first / business
class using frequent flyer points is prohibited. All applicable fare rules and tariffs of the ticketed carrier will apply to all tickets issued. 
 As a general guideline, the traveler can choose the least-cost non-stop flight within a two-hour window. 
 Electronic ticketing saves
Cingular money and is the preferred option for all domestic flights. It is no longer necessary, nor preferred for Cingular travelers to have paper tickets. An additional charge is now being incurred when paper tickets are requested by travelers.

 OPEN-ENDED TICKETS 
 To avoid
excess cost, the company makes it a policy not to issue open-ended tickets. 
 FREQUENT FLYER UPGRADES 
 Charges resulting from frequent flyer upgrades are the responsibility of the traveler and will not be reimbursed. Travelers are responsible for their own
upgrades; the Travel Counselors can assist you with upgrade information, but you must obtain the upgrade from the airline directly. Deliberately causing the company to pay more than the lowest available airfare for the purpose of obtaining personal
gratuities (e.g., frequent flyer awards, first/business class upgrades) is strictly prohibited. Under no circumstance may a supplier deviate from the standards set in this policy in order to accumulate travel bonuses. 
 HOTELS 
 Cingular has contracted special
corporate rates with a number of hotels around the country. These contracted hotels should be used when traveling on business with Cingular. If there is no contracted hotel at your destination or the contracted hotels in the area are sold out, make
reservations at a non-contracted hotel comparable in price. If you are attending a conference or meeting, which has blocked hotel rooms, it is within policy to stay in that selected hotel. Company guidelines for hotel rates are limited to
$150.00/per night. Certain high cost cities (I.e., NY, DC, Seattle, LA) will require higher hotel rate and are acceptable to reserve. 
 A
current listing of hotels with which we have special contracted rates is attached. Please use this listing as a guide for selecting a hotel in your destination city. 
  

 44 

 ROOMS 
 Only standard rooms at the negotiated or discounted rate available to Cingular are approved. Suites or luxury accommodations will not be reimbursed unless under written approval. Free upgrades are
approved as long as they do not result in an increased cost to Cingular. 
 DOMESTIC SATURDAY NIGHT STAY 
 For domestic business travel only, the company will approve a Saturday night hotel expense and meals if the stay results in a reduced airfare. Supporting
documentation must accompany the voucher to show overall expenses incurred by the Saturday night stay, including meals, hotel, and airfare, to be lower than the unrestricted round trip fare for that destination. Please ask the Travel Counselor to
note the unrestricted round-trip airfare for that destination on your itinerary. The company will not reimburse personal expenses such as tours, theater tickets, etc. 
 GROUND TRANSPORTATION 
 Always select the most cost-effective ground transportation
available in each location. 
 AIRPORT SHUTTLES AND COURTESY CARS 
 You should use airport shuttles and hotel courtesy cars where available. You will be reimbursed for reasonable airport shuttle service and bus fares paid for local travel while on a business trip.

 RENTAL CARS 
 As a general
rule, you should only use a rental car where a taxi and other local ground transportation costs would exceed the cost of a rental car. Auto rentals are a resource when other means of transportation are not available or reasonable. When traveling
alone and your length of stay or destination warrants a car, then a mid-size/intermediate car or smaller should be rented. When suppliers are traveling together and their destination is the same, then a mid-size/intermediate car should be shared.

 Your company is required to purchase insurance coverage; it is not the responsibility of Cingular Wireless. 
 PERSONAL EXPENSES 
 Cingular
will not pay for personal expenses (e.g., weekend transportation, personal entertainment, health club fees, newspapers, movies) while travelers are on a business assignment; nor will the company permit the use of its property for personal benefit
unless as expressly provided in this policy. 
 RESPONSIBILITIES 
 Exercise good judgment with respect to expenses. You are expected to determine the most economical means of obtaining lodging, meals and transportation. 
  

	•	 	 Spend the company’s money as carefully and judiciously as you would your own. 

  

	•	 	 Report all expenses promptly and accurately with the required documentation. 

  

	•	 	 Claim reimbursement for business expenditures only. If a business trip includes both business and personal expenditures, only the business expenditures
will be reimbursed. 

 APPROVAL ROUTING and BILLING EXPECTATIONS 
 All travel and entertainment expenses incurred on behalf of Cingular Wireless business should be itemized on an excel spreadsheet. Approval should be routed
based on routing designated in the contract between Cingular Wireless and the supplier. 
 A detailed excel spreadsheet should accompany the
supplier’s travel expense invoice. 
 All business and travel expenses have to be reviewed and pre-approved by Cingular in writing.

  

 45 

 APPENDIX 2.3 
 ACCEPTANCE LETTER 
  
  
  
 [Type on CINGULAR Letterhead Stationery or may be sent vie e-mail] 
 [Name] 
 [Address] 
 [City], [State] [Zip] 
 Attn: 
 In accordance with Section 3.9 (Delivery, Performance, and Acceptance) of that certain Master Agreement, between
                                         
                    and CINGULAR, effective
                    , 20    , the undersigned accepts the Material and/or Services described on Order
             to the above-mentioned Agreement as of             , 20    . 
  

			
	CINGULAR
	By:	 	
	
	  

	 (Print Name)

		
	Title:	 	  

			
		
	Date Signed:	 	  

  

 46 

 APPENDIX 2.16 
 NOTICE OF COMPLETION 
  
  
  
 [May be sent via email] 
 Form of
MOTRICITY’s Notice of Completion 
 CINGULAR: 
 MOTRICITY hereby informs you that as of                     , we have completed Delivery as required
under our Agreement. Upon receipt of this Notice, your User Acceptance Testing commences. 
  

			
	Signed:	 	  

		
	Title:	 	  

  

 47 

 Appendix 3.5 
 Executive Orders and Federal Regulations 
 Work under this Agreement
may be subject to the provisions of certain Executive Orders, federal laws, state laws, and associated regulations governing performance of this contract including, but not limited to: Executive Order 11246, Executive Order 11625, Executive Order
11701, and Executive Order 12138, Section 503 of the Rehabilitation Act of 1973 as amended and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974. To the extent that such Executive Orders, federal laws, state laws, and
associated regulations apply to the work under this Agreement, and only to that extent, MOTRICITY (also referred to as “MOTRICITY”) agrees to comply with the provisions of all such Executive Orders, federal laws, state laws, and associated
regulations, as now in force or as may be amended in the future, including, but not limited to the following: 
 1. EQUAL EMPLOYMENT
OPPORTUNITY DUTIES AND PROVISIONS OF GOVERNMENT MOTRICITYS 
 In accordance with 41 C.F.R.§60-1.4(a), the parties incorporate herein by
this reference the regulations and contract clauses required by that section, including but not limited to, MOTRICITY’s agreement that it will not discriminate against any employee or applicant for employment because of race, color, religion,
sex, or national origin. The MOTRICITY will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, or national origin. 
 2. AGREEMENT OF NON SEGREGATED FACILITIES 
 In accordance with 41 C.F.R.§60-1.8, MOTRICITY agrees that it does not and will not maintain or provide for its employees any facilities segregated on the basis of race, color, religion, sex, or national origin at any of its
establishments, and that it does not and will not permit its employees to perform their services at any location, under its control, where such segregated facilities are maintained. The term “facilities” as used herein means waiting rooms,
work areas, restaurants and other eating areas, time clocks, rest rooms, wash rooms, locker rooms and other storage or dressing areas, parking lots, drinking fountains, recreation or entertainment areas, transportation, and housing facilities
provided for employees; provided, that separate or single-user restroom and necessary dressing or sleeping areas shall be provided to assure privacy between the sexes. 
 3. AGREEMENT OF AFFIRMATIVE ACTION PROGRAM 
 MOTRICITY agrees that it has developed and is
maintaining an Affirmative Action Plan as required by 41 C.F.R.§60-1.4(b). 
 4. AGREEMENT OF FILING 
 MOTRICITY agrees that it will file, per current instructions, complete and accurate reports on Standard Form 100 (EE0-1), or such other forms as may be
required under 41 C.F.R.§60-1.7(a). 
 5. AFFIRMATIVE ACTION FOR HANDICAPPED PERSONS AND DISABLED VETERANS, VETERANS OF THE VIETNAM ERA.

 In accordance with 41 C.F.R.§60-250.20, and 41 C.F.R.§60-741.20, the parties incorporate herein by this reference the
regulations and contract clauses required by those provisions to be made a part of government contracts and subcontracts. 
 6. UTILIZATION
OF SMALL, SMALL DISADVANTAGED AND WOMEN-OWNED SMALL BUSINESS CONCERNS 
 As prescribed in 48 C.F.R., Ch. 1, 19.708(a):

  

	 	(a)	 It is the policy of the United states that small business concerns, small business concerns owned and controlled by socially and economically
disadvantaged individuals and small business concerns owned and controlled by women shall have the maximum practicable opportunity to participate in performing contracts let by any Federal agency, including contracts and sub-contracts

  

 48 

	 	 
for systems, assemblies, components, and related services for major systems. It is further the policy of the United States that its prime MOTRICITY establish procedures to ensure the timely
payment amounts due pursuant to the terms of the subcontracts with small business concerns, small business concerns owned and controlled by socially and economically disadvantaged individuals and small business concerns owned and controlled by
women. 

  

	 	(b)	The MOTRICITY hereby agrees to carry out this policy in the awarding of subcontracts to the fullest extent consistent with efficient contract performance. The
MOTRICITY further agrees to cooperate in any studies or surveys as may be conducted by the United States Small Business Administration or the awarding agency of the United States as may be necessary to determine the extent of the MOTRICITY’s
compliance with this clause. 

  

	 	(c)	As used in this contract, the term small business concern shall mean a small business as defined pursuant to section 3 of the Small Business Act and relevant
regulations promulgated pursuant thereto. The term small business concern owned and controlled by socially and economically disadvantaged individuals shall mean a small business concern which is at least 51 percent unconditionally owned by one or
more socially and economically disadvantaged individuals; or, in the case of any publicly owned business, at least 51 percent of the stock of which is unconditionally owned by one or more socially and economically disadvantaged individuals; and
(2) whose management and daily business operations are controlled by one or more such individuals. This term also means small business concern that is at least 51 percent unconditionally owned by an economically disadvantaged Indian tribe or
Native Hawaiian Organization, or a publicly owned business having at least 51 percent of its stock unconditionally owned by one of these entities which has its management and daily business controlled by members of an economically disadvantaged
Indian tribe or Native Hawaiian Organization, and which meets the requirements of 13 CRF part 124. The MOTRICITY shall presume that socially and economically disadvantaged individual include Black Americans, Hispanic Americans, Native Americans,
Asian-Pacific Americans, Subcontinent Asian Americans, and other minorities, or any other individual found to be disadvantaged by the Administration pursuant to section 8(a) of the Small business Act. The MOTRICITY shall presume that socially and
economically disadvantaged entities also include Indian Tribes and Native Hawaiian Organizations. 

  

	 	(d)	The term “small business concern owned and controlled by women” shall mean a small business concern (i) which is at least 51 percent owned by one
or more women, or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women, and (ii) whose management and daily business operations are controlled by one or more women; and

  

	 	(e)	MOTRICITY acting in good faith may rely on written representations by their sub-MOTRICITY regarding their status as a small business concern, a small business
concern owned and controlled by socially and economically disadvantage individuals or a small business concern owned and controlled by women. 

 7. SMALL, SMALL DISADVANTAGED AND WOMEN-OWNED SMALL BUSINESS SUB-CONTRACTING PLAN. The sub-MOTRICITY will adopt a plan similar to the plan required by 48 CFR Ch. 1 at 52.219-9. 
  

 49 

 Appendix 3.6 
 Security Requirements for System or Network Access by Contractors 
  
  
  
 *** 
 ***This redacted material has been
omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 50 

 Appendix 4.12(a) 
 PRIME SUPPLIER MBE/WBE/DVBE ANNUAL PARTICIPATION REPORTING PLAN 
  
  
 YEAR REPORTING: 
 PRIME SUPPLIER NAME: 

ADDRESS: 
 COMPANY E-MAIL: 
 TELEPHONE NUMBER: 
 DESCRIBE GOODS / SERVICES
BEING PROVIDED UNDER THIS AGREEMENT: 
 THE FOLLOWING, TOGETHER WITH ANY ATTACHMENTS IS SUBMITTED AS AN MBE/WBE/DVBE PARTICIPATION PLAN. 

 GOALS 
  

	 	A.	WHAT ARE YOUR MBE/WBE/DVBE PARTICIPATION GOALS? 

  

	 	a.	MINORITY BUSINESS ENTERPRISES (MBEs) 

  

	 	b.	WOMAN BUSINESS ENTERPRISES (WBES) 

  

	 	c.	DISABLED VERTERAN BUSINESS ENTERPRISES (DVBEs) 

  

	 	B.	WHAT IS THE ESTIMATED ANNUAL VAULE OF THIS CONTRACT WITH CINGULAR AFFILIATES? 

 Note: indicated dollar awards as it applies to this contract:  
  

	 	C.	WHAT ARE THE DOLLAR AMOUNTS OF YOUR PROJECTED MBE/WBE/DVBE PURCHASES? 

  

	 	a.	MINORITY BUSINESS ENTERPRISES (MBEs) 

  

	 	b.	WOMAN BUSINESS ENTERPRISES (WBES) 

  

	 	c.	DISABLED VERTERAN BUSINESS ENTERPRISES (DVBEs) 

 (SEE MBE/WBE/DVBE CANCELLATION CLAUSE IN AGREEMENT FOR DEFINITIONS OF MBE, WBE AND DVBE) 
 LIST THE PRINCIPAL GOODS AND SERVICES TO BE SUBCONTRACED TO MBE/WBE/DVBEs OR DELIVERED THROUGH MBE/WBE/DVBE VALUE ADDED RESELLERS. 
 DETAILED PLAN FOR USE OF M/WBES-DVBEs SUBCONTRACTORS 
 For every product and service you intend to use, provide the following
information. 
  

 51 

									
	Company name	  	Classification	  	Products/Services	  	$ Value	  	Date to begin
		  	(MBE/WBE/DVBE)	  		  		  	

 Supplier agrees that it will maintain all necessary documents and records to support its efforts to
achieve its MBE/WBE/DVBE participation goal(s). Supplier also acknowledges the fact that it is responsible for identifying, soliciting and qualifying MBE/WBE/DVBE subcontractors. 
 The following individual, acting in the capacity of MBE/WBE/DVBE coordinator for Supplier, will: 
 Administer the MBE/WBE/DVBE participation plan, submit summary reports, and cooperate in any studies or surveys as may be required in order to determine the extent of compliance by the seller with the participation plan. 
  

 52 

 Appendix 4.12(b) 
 TIER II M/WBE-DVBE QUARTERLY RESULTS REPORT 
  
  
 Direct and Indirect Spend 

 Note: Subcontracting Results should reflect ONLY M/WBE-DVBE dollars directly traceable to sales 
 DURING THE REPORT QUARTER. 
 Results must be reported individually for each CINGULAR affiliate. 
  

			
	THIS SUMMARY REPORT SHOULD BE E-MAILED TO:	  	Dwan.Armstrong@cingular.com
	Cc:	  	teresa.spann@cingular.com

 Note: Questions and requests for assistance may be directed to: 
 Dwan Armstrong 
 Supplier Diversity Manager

 5565 Glenridge Connector 
 Atlanta,
GA 30342 
 Fax: 866-604-6679 
  

	 	1.	Reporting Company 

  

			
	Company Name:	 	  

			
		
	Address:	 	  

			
		
	City, State, Zip:	 	  

			
		
	Contact Name:	 	  

			
		
	Title:	 	  

			
		
	E-mail:	 	  

			
		
	Date:	 	  

  

	 	2.	Report Quarter: 

 This report reflects the
utilization of Minority Business Enterprise/ Woman Business Enterprise/Disabled Veterans Enterprise participating for period: 
  

			
	Report Date Range:	 	  

			
		
	Signature:	 	  

			
	            Date:
                    

  

 53 

																			
	  
 PARTICIPATION GOAL
  
	 	 	  	  
 PARTICIPATION ACHIEVEMENT
  

	 				 	 
	 	  		 		 		 	 	  	Actual for Quarter
	 				 		 
	 	  		 		 		 	 	  	A. DIRECT- Payments reported to CINGULAR by a primary supplier who has subcontracted work to M/W/DVBEs on behalf of the primary supplier’s contract with
CINGULAR.	  	 
	 		 					 
	 	  	Annual Goal	 	 	  		  	MBE    	  	WBE    	  	DVBE    	  	 
	 				 		 	 	 	 
	Percent	  		 		 		 	 	  	Total Diversity    	  	$	  	$	  	$	  	 
	of Total	  	MBE    	 	WBE    	 	DVBE    	 	 	  	Spend	  		  		  		  
	 	  	 	 	 	 	 	 	 	  	with	  		  		  		  	 
	Sales	  	***	 	***	 	***	 	 	  	CINGULAR	  		  		  		  	 
	 				 					 
	 	  		 		 		 	 	  	 Total
 Sales to
 CINGULAR
	  		  		  		  	 
	 				 					 
	 	  		 		 		 	 	  		  	MBE    	  	WBE    	  	DVBE    	  	 
	 	  		 		 		 	 	  	% of Total	  	 	  	 	  	 	  	 
	 	  		 		 		 	 	  	Sales	  	 	  	 	  	 	  	 
	 	  		 		 		 	 	  	to	  		  		  		  	 
	 	  		 		 		 	 	  	CINGULAR	  	 	  	 	  	 	  	 
	 				 	 
	 	  		 		 		 	 	  	B. INDIRECT-Primary supplier’s M/W/DVBE spend not related to the CINGULAR
Contract.
	 				 					 
	 	  		 		 		 	 	  	CINGULAR % of Total	  		  		  		  	 
	 	  		 		 		 	 	  	Revenues	  		  	 	  	 	  	 
	 	  		 		 		 	 	  	 (U.S.
 revenues

only)
	  		  		  		  	 
	 	  		 		 		 	 	  	Total Indirect	  		  		  		  	 
	 	  		 		 		 	 	  	Diversity	  		  	$	  	 	  	 
	 	  		 		 		 	 	  	Spend (in US)	  		  		  		  	 
	 				 					 
	 	  		 		 		 	 	  	Total Diversity Contribution	  		  	$	  	 	  	 
	 				 					 
	 	  	 	 	 	 	 	 	 	  	 Total Diversity Spend to
 CINGULAR
  
	  	 	  	 $
  
	  	 	  	 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 54 

									
	  
 CINGULAR
- SUBCONTRACTING RESULTS
  

	 5. M/WBE-DVBE SUBCONTRACTOR(S)
	  	 Ethnic/Gender:
	  	 Total Dollars:
	  	 
	 (Direct Spend Only)
	  		  		  	
					
	Name:	  	  
	  		  	 	  	
	Address:	  	  
	  	Certifying Agency:            	  		  	
	City, State, Zip:	  	  
	  		  	 	  	
	Telephone:	  	  
	  		  		  	
	Goods or Services:	  		  		  	
		
	To add additional subcontractors, copy the entire light gray area and paste directly below this line.	  	

  

 55 

 APPENDIX 7.0 
 INSURANCE REQUIREMENTS 
 With respect to performance hereunder, and in
addition to contractor’s obligation to indemnify, contractor agrees to maintain, at all times during the term of this Agreement, the following minimum insurance coverage and limits and any additional insurance and/or bonds required by law:

 Workers’ Compensation insurance with benefits afforded under the laws of the state in which the Services are to be performed and
Employers Liability insurance with minimum limits of: 
 $100,000 for Bodily Injury-each accident 
 $500,000 for Bodily Injury by disease-policy limits 
 $100,000 for Bodily Injury by disease-each employee. 
 Commercial General Liability
insurance with minimum limits of: 
 $2,000,000 General Aggregate limit 
 $1,000,000 each occurrence sub-limit for all bodily injury or property damage incurred in any one occurrence 
 $1,000,000 each occurrence sub-limit for Personal Injury and Advertising 
 $2,000,000 Products/Completed Operations Aggregate limit, with a 
 $1,000,000 each occurrence sub-limit for Products/Completed Operations. 
 $300,000 Fire Legal Liability sub-limits are required for lease agreements. 
 Cingular Wireless and its Affiliates will be listed as an Additional Insured on the Commercial General Liability policy. For the purpose of
this clause “Affiliate” means (i) a company, whether incorporated or not, which owns, directly or indirectly, a majority interest in either Party (a “parent company”) and (ii) a company, whether incorporated or not, in
which a five percent (5%) or greater interest is owned, either directly or indirectly, by: (i) either Party or (ii) a parent company. 
 If use of a motor vehicle is required, Automobile Liability insurance with minimum limits of $1,000,000 combined single limits per occurrence for bodily injury and property damage, which coverage shall extend to all owned, hired and
non-owned vehicles. 
 Cingular Wireless requires that companies affording insurance coverage have a rating of A- or better and a Financial Size
Category rating of VII or better, as rated in the A.M. Best Key Rating Guide for Property and Casualty Insurance Companies. 
 A certificate of
insurance stating the types of insurance and policy limits provided the contractor must be received prior to commencement of any work. 
 The
cancellation clause on the certificate of insurance will be amended to read as follows: 
 FACILITIES KNOWLEDGE CENTER (cont’d) 

“THE ISSUING COMPANY WILL MAIL 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER PRIOR TO CANCELLATION OR A MATERIAL CHANGE TO
POLICY DESCRIBED ABOVE.” 
 The Contractor shall also require all subcontractors performing work on the project or who may enter upon
the work site to maintain the same insurance requirements listed above. 
  

 56 

 Exhibit A 
 TEMPLATE SPECIAL PROJECTS SERVICE REQUEST FORM 
 RE: Master Services
Agreement Number TJR031606 
 by and between Motricity Inc. and Cingular Wireless LLC. 
  

							
	Special Projects Service Request
				
	Requested By:	 	  
	    	Service Request No:	 	  

	Assigned To:	 	  
	    	Date Initiated:	 	  

	Request Name:	 	  
	    		 	

  

			
	Description of Request
 and deliverables:
	 	 
		 
	Specifications	 	 
		 
	Criteria for Acceptance
 of any
deliverables
	 	 
		 
	Delivery Schedule/Milestones	 	 
	Intellectual Property Ownership:	 	[The default under this Agreement is that Motricity owns the IP for all Deliverables.
Please provide any requested variations from this default]
	Exclusivity	 	[The default under this Agreement is Cingular has exclusive rights to all Deliverables as
defined in this Service Request, for twelve (12) months.
	Nonperformance Compensation	 	[The default under this Agreement is that all Deliverables are subject to NPC for late
delivery. Please provide any requested variations from this default]

  

			
	 Requested by Cingular
	 	Received by MOTRICITY INC.
	By:	 	By:
	Name:	 	Name:
	Title:	 	Title:
	Date:	 	Date:

 SPECIAL PROJECTS SERVICE REQUEST FORMs 
 Must also be signed by the designated 
 Exclusivity / IP Officer of each party 
  

									
	Cingular EXCLUSIVITY / IP OFFICER APPROVAL	 		 	MOTRICITY INC. EXCLUSIVITY / IP OFFICER APPROVAL
	By:	 		 		 	By:	 	
	Name:	 		 		 	Name:	 	
	Title:	 	EXCLUSIVITY / IP OFFICER	 		 	Title:	 	EXCLUSIVITY / IP OFFICER
	Date:	 		 		 	Date:	 	

  

 57 

 Exhibit B 
 Revenue Share Rider 
  
  
 Revenue Share Rider for Enhancements

 General Terms 
 Cingular
and Motricity agree to the following additional Revenue Share in order to fund any SOW for custom development work (“Professional Services”): 
 *** 
 Funds accumulated as part of RSR will be applied to Professional Services
work at rates described in Exhibit C. 
 MOTRICITY will be required to maintain accurate records of amounts available as RSR
credits and produce monthly statements of balance to Cingular. 
 Professional Services paid for with RSR funds are subject to
Non-Performance Compensation (NPC) as described in Appendix 1.2. 
 Termination of Revenue Share Rider 
 The use of RSR would be optional and solely under Cingular’s discretion. Cingular shall have the right, to terminate the RSR between Cingular and
MOTRICITY by providing thirty (30) days notice of termination to MOTRICITY. 
 If upon the final date of termination of the RSR, there are
existing, executed Statements of Work and sufficient funds have not yet been realized through the RSR, Cingular will pay MOTRICITY the difference upon receipt of invoice pursuant to the terms of this Agreement or as otherwise stated in the SOW. In
no event shall Cingular’s liability exceed the price of the Statements of Work outstanding. 
 Outstanding credits in the RSR remaining at
termination will be paid to Cingular immediately as cash. Notwithstanding the foregoing, MOTRICITY shall withhold *** or *** whichever amount is less for purposes of proper permanent wind down of the RSR. 
 Suspension of Revenue Share Rider 
 From
time to time Cingular may choose to suspend the RSR for a period of time. Cingular will provide MOTRICITY thirty (30) days notice of suspension. For ease of calculation, the suspension of the RSR will only occur at the end of a calendar month.
Upon suspension, unused credits would be banked for use with future Professional Services. Unused credits would also carry forward into the next fiscal year without end or until notice of the RSR termination has been given. 
 Re-activation of Revenue Share Rider 
 In
the situation where Cingular wishes to reinstate the RSR revenue share after a suspension, Cingular will notify Motricity in writing of Cingular’s intent. Motricity agrees that upon notice from Cingular, the RSR revenue share will restart
beginning on the next whole calendar month. 
 Statement of Work Requirements 
 SOWs that apply against the RSR must be identified as such in advance of undertaking any work beyond initial estimates and cost analysis. The application of
the RSR funds to these Statements of Work will be at the mutual agreement of Cingular and Motricity. 
 ***This redacted material has been
omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 58 

 Cingular will require Motricity to substantiate the total cost of each SOW with proof satisfactory to
Cingular. This will include: 
 Specific cost breakdown by functional area or discipline (e.g. Testing, Development, System Analyst, Project
Management and others). 
 Specific cost breakdown by hours applied 
 Specific cost breakdown by enhancement or large feature component 
 In the event that Motricity
does not provide a detailed Statement of Work, Cingular may withhold approval to authorize the Statement of Work. 
  

 59 

 Exhibit C 
 Motricity Rate Card 
  
  
  

			
	 Area/Discipline
	 	 Rate

	Project Management	 	***
	Development	 	***
	Operations	 	***
	Quality, Services & Testing	 	***

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 60 

 AMENDMENT NO. 4 
 TO 
 MASTER SERVICES AGREEMENT 
 BETWEEN 
 CINGULAR WIRELESS LLC AND MOTRICITY, INC. 
 This Amendment No. 4 (the “Amendment”) to that certain Master
Services Agreement Number TJR031606 with an effective dated on or about September 14, 2006 (the “Agreement”) as amended on or about April 27, 2007 (as amended, the “Agreement”) by and between Motricity, Inc., a Delaware
corporation, (“Motricity”), and Cingular Wireless, LLC, a Delaware limited liability company ( “Cingular”) is effective as of April 27, 2007 (“Amendment No. 4 Effective Date”). Motricity and Cingular may
sometimes be referred to herein individually as a “Party” or jointly as the “Parties”. 
 WHEREAS, that Parties have agreed
that Motricity will support VPN Connectivity method on an interim basis until parties jointly agree that MPLS Connectivity is established; and 
 WHEREAS, the Parties wish to amend the Agreement to reflect the obligations of the Parties with respect to the Service Level Agreement. 
 NOW THEREFORE the parties agree to amend the Agreement as follows: 
  

	 	1.	Service Level Agreement. 

  

	 	a.	Appendix 1.2, Section 1 will be amended to include the following sentence : 

 During this interim period where both parties agree to use VPN Connectivity, AT&T Mobility agrees that the VPN connection is not within Motricity’s Span of Control. In the event that the VPN
connectivity results in a partial or complete outage of the storefront, that outage will not count against Media Mall’s monthly uptime statistics or Non-Performance Compensation calculations, except to the extent that the VPN-related outage is
directly attributable to an act or omission of Motricity. 
 However, AT&T Mobility still expects Motricity to make a good faith effort to
monitor and alarm on issues involving the VPN connections. Further, we would expect best effort cooperation in troubleshooting and resolving connectivity issues with the VPN connection. 
 If the VPN has not been converted to the MPLS circuit within 60 days of launch, then both parties agree to meet and discuss options for accelerating the implementation of the MPLS circuits or discuss
alternatives options for replacing the VPN. 
  

	 	2.	Counterparts. This Amendment may be signed in counterparts, by facsimile or otherwise, each of which will be deemed an original and all of which together will
constitute one and the same document. 

  

	 	3.	This Amendment sets forth the entire understanding of the Parties as to the subject matter hereof and supersedes all prior agreements, discussions, and correspondence
pertaining to the subject matter. In the event of an express conflict between the terms and conditions of this Amendment and the terms and conditions of the Agreement, the terms and conditions of this Amendment will control.

  

	 	4.	All other provisions of the Agreement shall remain in full force and effect. 

			
	SIGNED:	  	 
	MOTRICITY, INC.	  	CINGULAR WIRELESS, LLC
		
	 /s/ Daniel Rizer
 (signature)
	  	 /s/ Peter Wong
 (signature)

		
	 Daniel Rizer
 Print Name
	  	 Peter Wong
 Print Name

		
	 GM, Global Carrier Business
 Title
	  	 Producer Mgr.
 Title

		
	 5/1/2007
 Date
	  	 4/27/2007
 Date

 ADDENDUM NO. 5 to Agreement No. TJR031606 between 
 Motricity, Inc. and AT&T Mobility LLC 
 This Addendum No.5 (“Addendum No.5”), effective as of May 18, 2007, (“Addendum Effective Date”) between Motricity, a Delaware corporation (“Supplier”) and AT&T
Mobility LLC f/k/a known as Cingular Wireless LLC.), a Delaware Limited Liability company, on behalf of itself, and its Affiliates, (“AT&T”, “Cingular” or Company”), amends the Master Services Agreement No.TJR031606
between Company and Supplier, as amended (collectively the “Agreement”). Except as otherwise indicated, all terms defined in the Agreement shall have the same meanings when used in this Addendum No.5 
  
  
 RECITALS 
 WHEREAS, Motricity and Cingular entered into the Agreement on September 14, 2006,
and 
 WHEREAS, Motricity and AT&T mutually desire to amend and modify the Agreement to include professional services by which Motricity
will provide the Services and pricing as stated in SOW Exhibit A-1 attached hereto. 
 NOW therefore the parties agree that: 
  

	 	1.	The attached SOW, Exhibit A-1, setting forth Services needed to implement the 2007 Releases supporting the following: User-centered generation of targeted User
Experiences that realize the potential of convergence and Global User Interface standards that provide a blueprint across and between three screens strategy of AT&T, shall be added to the Agreement 

  

	 	2.	Except as expressly set forth above all other terms of the Agreement remain unchanged and are in full force and effect. 

  

	 	3.	Motricity shall have fulfilled its obligations under this Statement of Work when Motricity accomplishes the Services as described in the SOW, Exhibit A-1.

  

	 	4.	Except as amended by this Addendum No. 1, the Agreement is not modified, revoked or superseded and remains in full force and effect. 

  

	 	5.	This instrument may be executed in counterparts, including by facsimile signature, each of which counterparts will be deemed an original and together shall constitute
one instrument. In witness whereof, Motricity and AT&T have executed this Fifth Addendum by their duly authorized representatives. 

  

									
	MOTRICITY, INC.	 		 	 AT&T SERVICES, INC.
 On behalf of its Affiliate AT&T Mobility LLC

					
	By:	 	 /s/ Daniel Rizer
	 		 	By:	 	 /s/ Richard Steadman

									
					
	Printed Name:	 	 Daniel Rizer
	 		 	Printed Name:	 	 Richard Steadman

									
					
	Title:	 	 COO
	 		 	Title:	 	 Director GSS

					
	Date:	 	 6/15/07
	 		 	Date:	 	 06/18/07

  

 1 

 Exhibit A-1 
 *** 
 ***This redacted material
has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 2 

 Amendment 
 TJR031606.A.006 
 Between 
 Motricity, Inc 
 And 
 AT&T Mobility LLC 
  

 1 

 AMENDMENT NO. 6 TO 
 MASTER SERVICES AGREEMENT 
 BETWEEN 

AT&T MOBILITY LLC AND MOTRICITY, INC. 
 This Amendment No. 6 (the “Amendment”) effective on the date when signed by the last Party (“Effective Date”), between Motricity, Inc., a Delaware corporation
(“Motricity”) and AT&T Mobility LLC f/k/a known as Cingular Wireless LLC., a Delaware Limited Liability company, on behalf of itself, and its Affiliates, (“AT&T”, ), amends the Master Services Agreement No.TJR031606
between AT&T and Motricity, with an effective dated on or about September 14, 2006 (collectively the “Agreement”). Except as otherwise indicated, all terms defined in the Agreement shall have the same meanings when used in this
Amendment No. 6. Motricity and AT&T may sometimes be referred to herein individually as a “Party” or jointly as the “Parties”. 
 WHEREAS, that Parties have agreed that Motricity will develop and provide an Answer Tones Storefront, as that term is defined in the Agreement, for AT&T; and 
 WHEREAS, to provide the Answer Tones Storefront, Motricity must obtain certain connectivity as set forth in this Amendment No. 6, the cost of which
AT&T has agreed to pay. 
 NOW THEREFORE the parties agree to amend the Agreement as follows: 
 1. Definitions. Except as otherwise defined herein, capitalized terms shall have the meaning assigned to them in the Agreement. 

2. Appendix 1.1, Motricity Pricing is hereby amended by adding the following new Section 2: 
 2. Motricity shall obtain the *** Extended Native LAN connectivity for the Answer Tones Storefront ( the “Connectivity”) as that
Service is described in Appendix 1.3, Statement of Work. The cost for the Connectivity for the initial twelve (12) month term (the “Initial Term”), which shall be borne solely by AT&T, shall be as follows: 
 *** 
 Motricity
will invoice AT&T for the Installation Fee upon submitting the order to the third party provider for the Connectivity. Thereafter, Motricity will invoice AT&T each month for the Monthly Recurring Fee. AT&T shall pay invoices subject to
the payment terms of the Agreement. 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the
material has been filed separately with the Commission. 
  

 2 

 AT&T acknowledges that: 
  

	 	(i)	Motricity shall obtain the Connectivity from a third party, and such third party may impose a minimum twelve (12) month term for such Connectivity. AT&T
acknowledges that cancellation of the Connectivity for any reason, other than on account of a material breach of the Agreement by Motricity may result in cancellation fees and/or penalties, Motricity may result in cancellation fees and/or penalties,
and AT&T will be solely responsible for such fees and/or penalties. If such cancellation fees and/or penalties are imposed, AT&T shall pay invoices for such fees and/or penalties in accordance with the payment terms of the Agreement. Such
fees and/or penalties may be in addition to and not in lieu of the Answer Tones Storefront Termination Fees provided for in Section 3.4(f) of the Agreement; 

  

	 	(ii)	AT&T shall provide Motricity with no less than forty-five (45) days written notice in the event AT&T wishes to cancel the Connectivity;

  

	 	(iii)	The Monthly Recurring Fee may increase after the Initial Term, and AT&T shall be responsible for any such increase; and 

  

	 	(iv)	The Connectivity is outside Motricity’s Span of Control, and thus, any issues with the Connectivity will not count towards any Downtime, Degradations, or Outages
as defined in Appendix 1.2, Service Level Agreement. 

 3. Counterparts. This Amendment may be signed in
counterparts, by facsimile or otherwise, each of which will be deemed an original and all of which together will constitute one and the same document. 
 4. This Amendment sets forth the entire understanding of the Parties as to the subject matter hereof and supersedes all prior agreements, discussions, and correspondence pertaining to the subject matter.
In the event of an express conflict between the terms and conditions of this Amendment and the terms and conditions of the Agreement, the terms and conditions of this Amendment will control. 
 5. All other provisions of the Agreement shall remain in full force and effect. 
  

					
	 SIGNED:
 MOTRICITY,
INC.
	 		 	 AT&T SERVICES, INC.
 on behalf of its affiliate AT&T Mobility LLC

			
	 /s/ Ryan K. Wuerch
	 		 	 /s/ Richard Steadman

	(signature)	 		 	(signature)
			
	 Ryan K. Wuerch
	 		 	 Richard Steadman

	Print Name	 		 	Print Name
			
	 Chairman & CEO
	 		 	 Director

	Title	 		 	Title
			
	 9/10/2007
	 		 	 8/29/2007

	Date	 		 	Date

  

 3 

 TJR031606.A.007 
 Amendment 7 
 Between 
 Motricity, Inc. 
 And 
 AT&T Mobility LLC 

 AMENDMENT NO. 7 
 TO 
 AGREEMENT NO. TJR031606 
 This Amendment No. 7 (the “Amendment”) effective on the date when signed by the last Party (“Effective Date”), between Motricity,
Inc., a Delaware corporation (“Motricity”) and AT&T Mobility LLC f/k/a known as Cingular Wireless LLC, a Delaware Limited Liability company, on behalf of itself, and its Affiliates, (“AT&T’, ), amends the Master Services
Agreement No.TJR031606 between AT&T and Motricity, with an effective dated on or about September 14, 2006 (collectively the “Agreement”). Except as otherwise indicated, all terms defined in the Agreement shall have the same
meanings when used in this Amendment No. 7. Motricity and AT&T may sometimes be referred to herein individually as a “Party” or jointly as the “Parties”. 
 WITNESSETH 
 WHEREAS, Motricity and AT&T entered into
Agreement No. TJR031606, on September 14, 2006 (the “Agreement”); and 
 WHEREAS, Motricity and AT&T desire to amend
the Agreement as hereinafter set forth. 
 Now, THEREFORE, in consideration of the premises and the covenants hereinafter contained, the
Parties hereto agree as follows: 
  

	1.	Storefront Revenue Share. Effective January 1, 2008, Appendix 1.1 (Motricity Pricing) is hereby amended by replacing 1(b)(i) with the following:

 *** 
  

	2.	Primary Releases. Notwithstanding anything else in the Agreement to the contrary, including but not limited to any provisions in the Service Level Agreement or
Statement of Work, Motricity obligated to provide two (2) major releases of the Storefront and two major releases of the Answer Tone Storefront during 2008 (each of the four a “Primary Release”). When each is Successfully Delivered,
as hereafter defined, AT&T shall pay Motricity a fee of *** for each Primary Release for the Storefront and *** each Primary Release for the Answer Tone Storefront. The features and requirements for each Primary Release will be determined by
mutual agreement of the parties as part of the Software Development Life Cycle process described below. Motricity shall provide *** (“PDs”) of capacity during each calendar of the Term towards the development, implementation, production
support and change requests for a Primary Release or Point Release for the Storefront and *** of capacity during each contract year towards the development, implementation, production support and change requests for a Primary Release or Point
Release for the Answer Tone Storefront; any excess required capacity will be invoiced to AT&T as professional services pursuant to a mutually-agreed SOW. AT&T has the right, at its option, to allocate some of the PDs towards other change
requests or feature enhancements. Bug fixes done following a Primary Release or Point Release will not be counted against the available capacity. 

  

	3.	Primary Release NPCs. The following non-performance compensation shall be associated with the Primary Releases. This section shall supersede the language
currently in the MSA which allow for *** 

 In the event of its failure to deliver a Primary Release, Motricity
agrees to pay amounts described as liquidated damages sustained by AT&T (“Professional Services 
 ***This redacted material has
been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 2 

 Non Performance Compensation”). The parties acknowledge that the Professional Services.
Non Performance Compensation shall not be construed as an unenforceable penalty clause. Motricity agrees to credit the Professional Services Non-Performance 
 Compensation against future payments due Motricity by AT&T. In the event no payments are due Motricity by AT&T within six (6) months of the end of the month that Non-Performance Compensation
accrued, Motricity shall promptly pay AT&T the Professional Services Non-Performance Compensation as a cash refund. 
 Unless
otherwise agreed to in a Statement of Work, the following table expresses the default schedule of Primary Release Non-Performance Compensation applicable to each Primary Release: 
  

			
	 Week of Delay
	  	 Primary Release Non-Performance Compensation (NPC)

	 ***
	  	***

 AT&T can choose to specify a percentage value for each enhancement in a Primary
Release (Total equals 100%) or equal weighting can be applied to each enhancement in a Primary Release. 
 The foregoing
percentages shall be cumulative and capped *** of the total price for the Primary Release. For example, if the entire Primary Release is actually delivered to AT&T two (2) weeks after the, date designated for delivery, then the Primary
Release Non-Performance Compensation shall be equal to *** of the total fees paid as outlined in this amendment. However, if only (1) enhancement was delivered two (2) weeks late, then the NPC fee would be *** 
 For the purposes of interpreting this table, a “Week” shall mean a period of seven (7) consecutive calendar days beginning the
day after the date a deliverable should have been delivered. In the event that the period of non performance or late performance includes less than seven (7) calendar days (“Non-Week Days”), the Primary Release Non-Performance
Compensation for such Non-Week Days shall be prorated based upon the number of Non-Week Days and the applicable percentage in the table above. 
 If AT&T Mobility decides to cancel any of the enhancements prior to the delivery date, Motricity shall still be compensated for the percentage of work already completed for the cancelled enhancement.
AT&T may cancel any Primary Release upon written notice at least six months prior to the scheduled delivery date without incurring any cost or liability for the release. If AT&T cancels a Primary Release without such notice, it shall
compensate Motricity according to the percentage of work completed by Motricity at the time of cancellation. 
 Launch Date for
Primary Releases is defined as the following: Upon completion of the Elaboration Phase, Motricity will provide a project plan summary outlining the major project milestones & Primary Release Launch date. 
 Successfully Delivered means having met AT&T User Acceptance Testing (UAT) Exit Criteria and having been successfully deployed into
Production and remains deployed in Production for 30 days as described in MSA. 
 ***This redacted material has been omitted pursuant to a
request for confidential treatment, and the material has been filed separately with the Commission. 
  

 3 

	4.	Point Releases. Motricity shall deliver point releases to provide fixes of critical or service impacting application errors introduced by Primary Releases, as
needed. Point releases will not include new features or customizations, other than minor cosmetic changes’ to the user interface. Motricity shall schedule point releases based on the severity of the bugs and the overall system impact.

  

	5.	Release Process. Notwithstanding anything else in the Agreement to the contrary, for all subsequent Primary Releases, the parties shall adhere to the following
Software Development Lifecycle methodology, which includes system requirements, design, development, testing and deployment: 

 The SDLC is divided into 4 phases; each phase has a different focus and objective as described below: 
 1. Inception Phase — Establishes the scope of the Release development as defined by the roadmap with input from; stakeholders. Stakeholder input is addressed and documented in the Motricity Core
Product Requirements Document (PRD) and AT&T Custom Requirements Document (ORD). A JAD session will be held during the Inception Phase to prioritize the PRD and ORD proposed requirements. Inception Phase is; closed when the Release Requirements
Documents (PRD and OM and the Release LOI document (if required) are approved and signed by AT&T. 
 2. Elaboration Phase
— Details and baselines the requirements using the roadmap as the foundation. This establishes the architectural basis for the specific Release functionality. AT&T facing artifacts associated with this phase are the User’ Experience
Design (up) flows and wireframes that present a visual definition of the project Elaboration Phase is closed when the UXD documents, the project plan summary, launch date and the Release SOW (if required) are approved and signed by AT&T. The
project; enters formal change control at the end of the Elaboration Phase. 
 3. Construction Phase Involves the coding and
testing of the Release. The documents associated with this phase are the Quality Assurance Test Plans, which define the testing to be performed by Motricity’s QA department. QA Test Plans may be presented to AT&T upon request. Construction
Phase is closed when the Software Release has been approved to launch through the User Acceptance Testing process. 
 4.
Deployment Phase — Involves deployment of the Software Release; that is the software is presented to AT&T’s end users. Deployment Phase is closed when AT&T accepts this release into production. Release notes will be provided within
5 BD which define the features and any known issues -associated with the implementation. 
 During the Inception, Elaboration and
Construction phases there are 3 ongoing activities. These 
  

	 	•	 	 Managing project issues and risks 

  

	 	•	 	 Managing changes to requirements 

  

	 	•	 	 Ensuring common understanding/capturing a common vocabulary 

 AT&T change requests (submitted after the Project Plan is baselined at end of Elaboration Phase) are managed through the Motricity Change
Request Process. AT&T specific features or time critical features may be implemented on top of the latest core software version by Motricity Professional Services. 
  

	6.	 Technical Support and Escalation Process. For each potential application error that is reported to Motricity, Motricity creates an entry in its
bug tracking and management program. Motricity then assigns engineers

  

 4 

	 	 
to verify the existence of the application error and then to identify the root cause. Once the root cause is identified, Motricity shall create a patch for that application error and schedule the
patch for inclusion in a future point release or Primary Release. 

  

	7.	Segmentation Fees. If AT&T requests more than 25 Storefront segments (i.e. individualized Storefront views presented to an end user based on that end users
particular buying history), then AT&T shall pay a *** for up to an additional 25 Storefront segments. Motricity shall invoice this fee monthly in arrears. 

  

	8.	API Integrations. In exchange for a *** paid by AT&T to Motricity, Motricity shall support 10 standard API integrations over a twelve (12) month span,
which includes current projects Media Net 4 and Media Mall. Notwithstanding the foregoing, Motricity shall waive the *** fee for each month in which Total Gross Revenue through the client API exceeds *** Motricity shall invoice any such fees monthly
in arrears. 

 Although payment is recurring and will be made monthly starting when this amendment is signed, if an
API integration is delayed due to fault of Motricity, the monthly fee would be reduced proportionally (example - if Motricity can support 3 integrations concurrently and one is delayed due to Motricity fault, the monthly fee would be reduced by one
third for that month, and subsequent months, until corrected). A project plan will be mutually agreed upon by Motricity, the client application provider, and AT&T at the start of each new API integration project. 
 Motricity will be subject to NPCs upon failure to meet the committed number of standard integrations (10) for 2008. *** 
 It is estimated that a standard API integration would take *** per integration to reach a production ready state and an additional *** per month to support.
The impacts by functional area are: 
  

	 	•	 	 *** Initial Consultation 

  

	 	•	 	 *** Integration Support 

  

	 	•	 	 *** Configuration 

 The
deliverables for a standard implementation are outlined in the table below: 
  

			
	 Area
	  	 Description

	 Catalog
	  	Motricity will provide access to the current Client catalog
	 Catalog Maintenance
	  	Motricity will provide ongoing maintenance to the Client catalog to ensure fresh content
	 Integration Kickoff
	  	Motricity will chair a kick-off meeting via conference call for each integration.
	 Integration Support
	  	Motricity will provide integration support for each integration via email.
	 In-life Support
	  	Motricity will provide in-life technical support for each integration for a period of 2 years past execution of the SOW

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 5 

			
	Upgrade Path	  	Motricity will provide a smooth upgrade path for each integration for a period of 2 years past execution of the SOW
	Documentation	  	Motricity will provide all relevant API documentation
	Production Support	  	The production APIs will be monitored 24x7x365 via Motricity NOC personnel

 The following items are assumptions, dependencies & risks associated with the AT&T
Standard Client API Integrations: 
  

	 	•	 	 As part of a standard integration, support will only cover API specific questions, not application specific questions. 

  

	 	•	 	 Standard Integration fees apply only to the existing API specifications. Any requested change to the API will be handled via an additional Statement of
Work. 

  

	 	•	 	 API support during the Implementation Phase via email is limited to the hours of 9 am to 5 pm (Eastern Time) Monday through Friday, excluding holidays.
24x7x365 production support will be provided once the client application launches. 

  

	 	•	 	 The AT&T Dedicated Test Environment will be utilized for pre-production testing. 

  

	 	•	 	 Only three (3) integrations can concurrently take place through 12 month span. 

 The failure of any of the above assumptions, dependencies, or risks may result in project delays or increased costs for which Motricity is not responsible.

 For API integration requests that fall outside of this standard integration implementation process, or for which the assumptions,
dependencies, and risks prove to be untrue, Motricity provide additional evaluation of the incremental work required and a SOW will be presented to AT&T for the incremental work required. 
  

	9.	Professional Service Rates. Motricity’s professional services rates from and after the effective date of this Amendment are: 

  

				
	 Full Time Equivalent (FTE)
	  	Rate/Hour	 
	Content Operations Support	  	*	** 
	Project / Program Management	  	*	** 
	Engineering Services	  	*	** 
	Design Services (UX/Graphics)	  	*	** 
	Quality Assurance Services	  	*	** 
	Production/Operations Support	  	*	** 
		
	 Contractor
	  	 	 
	 Senor Engineer
	  	*	** 
	Engineer	  	*	** 
	Quality Assurance Services	  	*	** 

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 6 

	10.	Updated Service Levels and NPCs. Motricity shall provide the service levels and NPCs set forth on Appendix 1, in lieu of any conflicting or duplicative
service levels or NPCs in the Agreement 

  

	11.	Storefront In-Life Support Services. Motricity shall provide the in-life support services for the Storefront as set forth on Appendix 2. The baseline
in-life support services are included as part of the standard revenue share, except for Content Refreshes, for which AT&T shall pay *** Motricity shall invoice any such fees monthly in arrears. For additional support services, AT&T shall pay
Motricity the rates set forth on Appendix 2 for such services. 

  

	12.	Answer Tone Storefront In-Life Support Services. Motricity shall provide the in-life support services for the Answer Tone Storefront as set forth on Appendix 3.
The baseline in-life support services are included as part of the standard revenue share. For additional support services, AT&T shall pay Motricity the rates set forth on Appendix 3 for such services. 

  

	13.	Mobile Game Community. Motricity shall integrate its mobile game community functionality into the existing Media Mall Storefront on the terms set forth on
Appendix 4. 

 Section 3.7, Insurance and Appendix 7, is deleted in its entirety and replaced with the
following new Section 3.7: 
 With respect to Motricity’s performance under this Agreement, and in
addition to Motricity’s obligation to indemnify, Motricity shall at its sole cost and expense: 
  

	 	a.	maintain the insurance coverages and limits required by this Section and any additional insurance and/or bonds required by law: 

  

	 	1.	at all times during the term of this Agreement and until completion of all Work associated with this Agreement, whichever is later; and 

  

	 	2.	with respect to any coverage maintained in a “claims-made” policy, for two (2) years following the term of this Agreement or completion of all Work
associated with this Agreement, whichever is later. If a “claims- made” policy is maintained, the retroactive date must precede the commencement of Work under this Agreement; 

  

	 	b.	require each subcontractor who may perform Work under this Agreement or enter upon the Work site to maintain coverages, requirements, and limits at least as broad as
those listed in this Section from the tune when the subcontractor begins Work, throughout the term of the subcontractor’s Work and, with respect to any coverage maintained on a “claims-made” policy, for two (2) years thereafter;

  

	 	c.	procure the required insurance from an insurance company eligible to do business in the state or states where Work will be performed and having and maintaining a
Financial Strength Rating of “A-“ or better and a Financial Size Category of “VII” or better, as rated in the A.M. Best Key Rating Guide for Property and Casualty Insurance Companies, except that, in the case of Workers’
Compensation insurance, Motricity may procure insurance from the state fund of the state where Work is to be performed; and 

  

	 	d.	deliver to AT&T, certificates of insurance stating the types of insurance and policy limits. Motricity shall provide or will endeavor to have the issuing insurance
company provide at least 30 days advance written notice of cancellation, non-renewal, or reduction in coverage, terms, or limits to AT&T Motricity shall deliver such certificates: 

  

	 	1.	prior to execution of this Agreement and prior to commencement of any Work; 

  

	 	2.	prior to expiration of any insurance policy required in this Section; and for any coverage maintained on, a “claims-made” policy, for two (2) years
following the term of this Agreement or completion of all Work associated with this Agreement, whichever is later. 

 ***This
redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 7 

 The Parties agree: 
  

	 	e.	the failure of AT&T to demand such certificate of insurance or failure of AT&T to identify a deficiency will not be construed as a waiver of Motricity’s
obligation to maintain the insurance required under this Agreement; 

  

	 	f.	that the insurance required under this Agreement does not represent that coverage and limits, will necessarily be adequate to protect Motricity; norbe deemed as a
limitation on Motricity’s liability to AT&T in this Agreement; 

  

	 	g.	Motricity may meet the required insurance coverages and limits with any combination of primary and Umbrella/Excess liability insurance; and 

  

	 	h.	Motricity is responsible for any deductible or self-insured retention. 

 The insurance coverage required by this Section includes: 
  

	 	i.	Workers’ Compensation insurance With benefits afforded under the laws of any state in which the Work is to be performed and Employers Liability insurance
with limits of at least: 

 $500,000 for Bodily Injury — each accident 
 $500,000 for Bodily Injury by disease — policy limits 
 $500,000 for Bodily Injury by disease — each employee 
 To the fullest,
extent allowable by Law, the policy must include a waiver of subrogation in favor of AT&T, its Affiliates, and, their directors, officers and employees. 
 In states where Workers’ Compensation insurance is a monopolistic state-run system, Motricity shall add Stop Gap Employers Liability with limits not less than $500,000 each accident or
disease. 
  

	 	j.	Commercial General Liability insurance written on Insurance Services Office (ISO) Form CG 00 01 12 04 or a substitute form providing equivalent coverage,
covering liability arising from premises, operations, personal injury, products/completed operations, and liability assumed under an insured contract (including the tort liability of another assumed in a business contract) with limits of at least

 $2,000,000 General Aggregate limit, 
 $1,000,000 each occurrence limit for all bodily injury or property damage incurred in anyone (1) occurrence 
 $1,000,000 each occurrence limit for Personal Injury and Advertising Injury 
 $2,000,000 Products/Completed Operations Aggregate limit 
 $1,000,000 each occurrence limit for Products/Completed Operations 
 $1,000,000
Damage to Premises Rented to You (Fire Legal Liability) 
 The Commercial General Liability insurance
policy must: 
  

	 	1.	include AT&T, its Affiliates, and their directors, officers, and employees as Additional Insureds. Motricity shall provide a copy of the Additional Insured
endorsement to AT&T. The Additional Insured endorsement may either be specific to AT&T or may be “blanket” or “automatic” addressing any person or entity as required by contract. A copy of the Additional Insured
endorsement must be provided within 60 days of execution of this Agreement and within 60 days of each Commercial General Liability policy renewal; include a waiver of subrogation in favor of AT&T, its Affiliates, and their directors,
officers and employees; and 

  

	 	2.	be primary and non-contributory with respect to any insurance or self- insurance that is maintained by AT&T. 

  

	 	k	Business Automobile Liability insurance with limits of at least $1,000,000 each accident for bodily injury and property damage, extending to all owned, hired,
and non-owned vehicles. 

  

	 	l.	Umbrella/Excess Liability insurance with limits of at least $1,000,000 each occurrence with terms and conditions at least as broad as the underlying Commercial
General Liability, Business Auto Liability, and Employers Liability policies. Umbrella/Excess Liability limits will be primary and non-contributory with respect to any insurance or self-insurance that is maintained by AT&T.

  

 8 

	 	m.	Fidelity or Crime insurance covering employee dishonesty, including but not limited to dishonest acts of Motricity, its employees, agents, subcontractors and
anyone under Motricity’s supervision or control. The Motricity shall be liable for, money, securities or other property of AT&T. Motricity shall include a client coverage’ endorsement written for limits of at least $1,000,000 and shall
include AT&T as Loss Payee. 

  

	 	n.	Professional Liability (Errors It Omissions) insurance with limits of at least $1,000,000 each claim or wrongful act. 

  

	 	o.	Internet Liability and Network Protection (Cyberrisk) insurance with limits of at least $1,000,000 each claim or wrongful act. 

 Background Checks is hereby added as Section 4.14 to the Agreement 
 Section 4.14, Background Checks 
 1. Motricity, with respect to the
following requirements in this Section (collectively, “Background Checks”) and subject to any laws, rules or regulations which may limit any Motricity action otherwise required by this section, (i) shall make all reasonable efforts,
including checking the background, and verifying the personal information to determine and verify all information necessary to represent, and warrant to AT&T that no Motricity employee, contractor or subcontractor and no employee or agent of any
Supplier contractor or subcontractor (“Supplier Person”) who Motricity proposes to have perform any Service that permits physical, virtual or other access to AT&T ‘s or its customer’s premises, systems, networks, or
Information (“Access”) at any time during the Term (a) has been arraigned or convicted of (i) any felony, (ii) any misdemeanor involving violence, sexually related criminal conduct, theft or computer crimes, fraud or
financial crimes, or crimes involving unlawful possession or use of a dangerous weapon, or (b).is identified on any government registry as a sex offender; and (ii) Motricity shall not permit any such Person presenting a positive Drug Screen, so
arraigned or convicted, or so identified to perform any Service that permits such Access during the Term. 
 2. Motricity
represents and warrants to AT&T that no Supplier Person has (i) falsified any of his or her Identification Credentials, or (ii) failed to disclose any material information in the hiring process relevant to the performance of any
Service. Motricity shall not permit any Supplier Person who has falsified such Identification Credentials or failed to disclose such information to perform any Service that permits Access. 
 3. The following definitions apply: 
  

	 	•	 	 “Identification Credentials” includes, with respect to each Supplier Person, his or her Social Security number, driver’s license,
educational credentials, employment history, home address, and citizenship indicia. 

  

	 	•	 	 “Drug Screen” means the testing for the use of illicit drugs (including opiates, cocaine, cannabinoids, amphetamines, and phencyclidine
(PCP)) of any Supplier Person who (i) has unsupervised (or badged) physical Access to AT&T’s or its customer’s premises, or (ii) has regular or recurring supervised physical access to AT&T’s or its customer’s
premises for more than thirty (30) days in the aggregate annually. 

  

	4.	The failure of Motricity to comply with the requirements of this Section, and/or if any Person who fails such Background Check or who has falsified Identification
Credentials does perform any Service that permits such Access, shall each be considered a material breach of this Agreement. Notwithstanding any of the foregoing, exceptions for individual Supplier Persons may be granted by AT&T on a
case-by-case basis. 

  

 9 

	5.	If an Supplier Person is providing any Service (e.g. software development) that permits or requires Access to AT&T’s software source or origin code or
encrypted software, Motricity shall conduct an initial, and thereafter an annual, search, in each case to verify that such Supplier Person is not identified, on the Denied Person List or Specially Designated Nationals List by the U.S. Dept of
Commerce-Bureau of Industry & Security. 

 Reimbursable Expenses is hereby added as Section 4.15 to the
Agreement: 
 Section 4.15, Reimbursable Expenses 
 AT&T is responsible for any travel, meal or other business related expense incurred by Supplier in the performance of its obligations
under this Agreement in accordance with AT&T’s Vendor Expense Policy attached hereto and incorporated herein as Appendix 5: provided, however, that requirements set forth in Appendix 5 shall apply only to the limitations on the reimbursable
amount of expenses that are eligible to be passed through to AT&T, and it is understood and agreed by the Parties that actual expenses of Supplier will be in accordance with Supplier’s expense policy. 
 Third Party Administration is hereby added as Section 4.16 to the Agreement: 
 Section 4.16, Third Party Administration 
 Motricity acknowledges that a third party administrator will perform certain administrative functions for AT&T in relation to this Agreement. Such administrative functions may include: 
  

	 	a.	Collecting and verifying certificates of insurance; 

  

	 	b.	Providing financial analysis; 

  

	 	c.	Verifying certifications under the Section entitled “Utilization of Minority, Women, and Disabled Veteran Owned Business-Enterprises”; and

  

	 	d.	Collecting and verifying Motricity profile information. 

 Motricity shall cooperate with such third party administrator in its performance of such administrative functions and shall provide such data as from time to time the third party administrator may request
Further, notwithstanding any other provision of this Agreement, Motricity agrees that AT&T may provide Confidential Information regarding Motricity to such third party administrator provided that AT&T is responsible for ensuring that the
third party administrator maintains the confidentiality of such Confidential Information to the same extent as is required of AT&T. Motricity agrees to pay the third party administrator an annual fee for the performance of these administrative
functions, which annual fee shall not exceed three hundred dollars ($300.00) and a onetime set-up fee of thirty dollars ($30.00). 
 The terms
and conditions of Agreement No. TJR031606 in all other respects remain unmodified and in full force and effect. 
 IN WITNESS WHEREOF, the
Parties have caused this Amendment to Agreement No. TJR031606 to be executed, which may be in duplicate counterparts, each of which will be deemed to be an original instrument, as of the date the last Party signs. 
  

 10 

									
	MOTRICITY, INC.	 		 	AT&T SERVICES, INC
					
	By:	 	 /s/ Ryan K. Wuerch
	 		 	By:	 	 ***

									
					
	Printed Name:	 	 Ryan K. Wuerch
	 		 	Printed Name:	 	 ***

									
					
	Title:	 	Chairman & CEO	 		 	Title:	 	Vice President, Global Strategic Sourcing
					
	Date:	 	 12/13/2007
	 		 	Date:	 	 12/07/2007

		 		 		 	On behalf of its affiliates AT&T Mobility LLC

  

 11 

 Appendix 1 
 Update Service Levels and NPCs 
 *** 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 12 

 Appendix 3 
 Storefront In-Life Support Services 
 *** 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 13 

 Appendix 3 
 Answer Tone Storefront In-Life Support Services 
 ***

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately
with the Commission. 
  

 16 

 Appendix 4 
 Mobile Game Community 
 AT&T shall pay Motricity *** for
set up and integration to expand AT&T’s current game community as detailed in a mutually executed SOW. *** AT&T, at its sole discretion, can choose to move forward with the currently deployed Mobile Game Community product or decide to
shelf until a later date. AT&T must give indication to deploy the Mobile Game Community prior to the completion of Release 3.2 Elaboration Phase. Should AT&T decide to deploy the Mobile Game Community product, AT&T and Motricity will
mutually agree on a project plan and launch date. 
 Enhancements to Community 
  

	 	•	 	 The roadmap and future enhancements for the Game Community will be maintained under a separate release schedule 

  

	 	•	 	 AT&T agrees to specify that the community API must be included by the game publisher for the game to be deployed on the storefront and the game
community 

  

	 	•	 	 *** 

 Content
OnBoarding 
  

	 	•	 	 Utilize existing submission process for content 

  

	 	•	 	 Provide assistance for one-time bulk upload of content 

  

	 	•	 	 Provide on-going support 

  

	 	•	 	 Manage a launch project for Community as it pertains to content providers content 

  

	 	•	 	 Provide game publishers with the assistance and documentation required to include the Community API in game during development and test

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been
filed separately with the Commission. 
  

 18 

 Appendix 5 
 1.0 GENERAL 
 AT&T Vendor Expense Policy (VEP) provides guidelines to be followed by all
vendors of AT&T in requesting reimbursement for business travel, meals and other business related expense. Expenses outside this policy are not reimbursable. 
 The following principles apply to requests for expense reimbursement: 
 When spending money that
is to be reimbursed, vendors must ensure that an AT&T Company (“Company”) receives proper value in return. Prudent and proper judgment must be used in reporting and approving business expenses. 
 The concept that a vendor and their employees are ‘entitled’ to certain types or amounts of expenditures while conducting business with the
Company is erroneous. Personal expenditures reported for reimbursement should be billed exactly as they were incurred. The use of averages for any type expenditure or combination of expenditures is not permitted except as specifically provided or
documented in a contract. 
 Every vendor and AT&T employee who certifies or approves the correctness of any voucher or bill should have
reasonable knowledge the expense and amounts are proper and reasonable. In the absence of the adoption of such policy, or existing contractual agreements, these guidelines are considered the minimum requirements for requesting reimbursement of
Company funds. 
 These policies should be included in any new or renewed contract with a contractor or consultant. 
 Deviations from this VEP must be approved in writing by the sponsoring Senior Manager or Officer of an AT&T company.

 Employees should refer to ‘the Section entitled “Payments” in the Schedule of Authorizations For Affiliates of AT&T,
Inc. for appropriate vendor invoice authorization approval levels. 
 Receipts should be requested and reviewed for any unusual or out of
the ordinary expenses or where the approver cannot make a reasonable determination on the propriety of the transaction without a receipt. 
 The
origination of a given expenditure for business purposes is the responsibility of the vendor incurring the expense and the authorization of that expense is the responsibility of the appropriate level of AT&T management in accordance with the
Schedule of Authorizations For Affiliates of AT&T, Inc. 
  

 20 

 1.1 Non-Reimbursable Expenses 
 The following expenses are considered non-reimbursable: 
  

	 	•	 	 Airline club membership fees, dues, or upgrade coupon 

  

	 	•	 	 Meals not consistent with AT&T employee policy 

  

	 	•	 	 Annual credit card fees 

  

	 	•	 	 Barber/Hairstylist/Beautician Expenses 

  

	 	•	 	 Car rental additional fees associated with high speed toll access programs 

  

	 	•	 	 Car Washes 

  

	 	•	 	 Entertainment expenses 

  

	 	•	 	 Health Club and Fitness facilities 

  

	 	•	 	 Hotel Safe rental 

  

	 	•	 	 Upgrades on airline fees 

  

	 	•	 	 Excessive tips, i.e., in excess of 15% of cost of meal or services, excluding tax 

  

	 	•	 	 PC, cell phone, and other vendor support expenses 

  

	 	•	 	 Meals not directly required to do business on the AT&T account (e.g. vendors cannot 

  

	 	•	 	 voucher lunch with each other simply to talk about AT&T) 

  

	 	•	 	 In-flight drinks 

  

	 	•	 	 Magazines & newspapers 

  

	 	•	 	 Personal entertainment 

  

	 	•	 	 Expenses associated with spouses or other travel companions 

  

	 	•	 	 Office’ expenses of vendors 

  

	 	•	 	 Surcharges for providing fast service not related to delivery charges such as Fedex, UPS, etc.). AT&T expects all vendors to complete the terms of
contracts in the shortest period practicable. Charges for shortening the timeframe’ in which contracts are fulfilled are not permissible. 

  

	 	•	 	 Vendors may not submit expenses to cover meals or expenses for an AT&T employee, whether in a home location or on official travel

  

	 	•	 	 Travel purchased with prepaid air passes. 

  

	 	•	 	 Birthday cakes, lunches, balloons, and other personal celebration/recognition costs 

  

	 	•	 	 Break-room supplies for the vendor, such as coffee, creamer, paper products, soft drinks, snack food 

  

	 	•	 	 Water (bottled or dispensed by a vendor) 

  

	 	•	 	 Clothing, personal care, and toiletries 

  

	 	•	 	 Laundry (except when overnight travel is required for 7 or more consecutive nights) 

  

	 	•	 	 Flight or rental car insurance 

  

	 	•	 	 Flowers, cards and gifts 

  

	 	•	 	 Hotel pay-per-view movies, Video Games and/or mini bar items 

  

	 	•	 	 High speed internet access in hotels (added to 3.5) 

  

	 	•	 	 Lost luggage 

  

	 	•	 	 Traffic or Parking Fines 

  

	 	•	 	 Tobacco Products 

  

	 	•	 	 Medical supplies 

  

	 	•	 	 Membership fees to exercise facilities or social/country clubs 

  

 21 

	 	•	 	 Movies purchased while on an airplane 

  

	 	•	 	 Phone usage on airline unless business emergency 

 Failure to comply with the above mentioned restrictions will result in the Company refusing payment of charges or pursuing restitution from the vendor. 
 2.0 RESPONSIBILITIES 
 2.1 Vendor’s Responsibility 
 AT&T’s sponsoring client managers will ensure that vendors have,
been covered on this policy prior to incurring any expenditures. Vendors and their sponsoring client managers are responsible for clarifying any questions or uncertainties they may have relative to reimbursable business expenses. 
 It is mandatory that financial transactions are recorded in a timely manner. Out-of-pocket business expense(s) for vendors that are
not submitted for reimbursement within 90 calendar days from the date incurred are considered non-reimbursable. Company managers who are responsible for approving reimbursable expenses of vendors should ensure they are submitted and
approved in a timely manner. 
 2.2 AT&T Sponsoring Management Responsibility 
 Prior to authorizing reimbursement to the vendor for expenditures, it is the responsibility of the AT&T managers authorizing the payment
to determine that: 
  

	 	•	 	 The expenditure is reasonable and for a legitimate business purpose. 

  

	 	•	 	 The expenditure complies with the policies contained in this document, the Code of Business Conduct, and other applicable Company practices.

  

	 	•	 	 All expenses are reviewed through Payment.Net or on form AT&T-4472APA and those expenses are prepared in accordance with proper accounting details.

 In addition, the sponsoring AT&T managers are responsible for ensuring the Vendor Expense Policy has
been communicated to each vendor and that the information contained herein is proprietary/confidential information and ensures its security and confidentiality. The Vendor must agree to maintain this information in confidence. 
 3.0 TRAVEL POLICY 
 Vendors must first
consider the feasibility of using videoconferencing or teleconferencing as an alternative to travel. Travel that is to be reimbursed by AT&T should be incurred only as necessary. 
 AT&T reserves the right to dispute any expense submittal and if not verifiable as valid may reject reimbursement. Reimbursements will be made to vendor only after expenses are verified as valid.

  

 22 

 3.1 Travel Authorization 
 Travel requiring overnight stays must be approved by the sponsoring AT&T senior manager (5 level or above) and should be approved only if
it is necessary for the vendor to travel to perform required work. 
 3.2 Travel Reservations 
 Vendors are expected to procure the most cost efficient travel arrangements, preferably equivalent to the AT&T discount rate. AT&T
does not reimburse for travel purchased with prepaid air passes. 
 3.3 Travel Expense Reimbursement 
 Vendor travel expenses incurred for company business are reimbursable only as specified in these guidelines. Travel expenses may include the
following: 
  

	 	•	 	 transportation (airfare or other commercial transportation, car rental, personal auto mileage, taxi and shuttle service) 

 

	 	•	 	 meals and lodging 

  

	 	•	 	 parking-and tolls 

  

	 	•	 	 tips/porter service (if necessary and reasonable) 

 Vendors who stay with friends or relatives or other vendor employees while on a Company business trip will NOT be reimbursed for lodging, nor will they be reimbursed for expenditures made to reciprocate
their hospitality by buying groceries, being host at a restaurant, etc. 
 The expense must be ordinary and necessary, not lavish
or extravagant, in the judgment of the AT&T sponsoring management. Any reimbursement request must be for actual expenditures only. 
 3.4 Air Travel Arrangements 
 Vendors must select lowest logical airfare (fares available in the market at the
time of booking, preferably well in advance of trip to attain lowest possible airfare). Vendors shall book coach class fares for all domestic travel at all times. First class bookings are not reimbursable. Vendors can request business class when a
single segment of, flight time (“in air time” excluding layovers or ground time) is greater than 5 hours, or when flights are intercontinental. 
 3.5 Hotel Arrangements 
 AT&T has established Market-Based Room Rate
Guidelines for vendors to reference when making hotel reservations (see Addendum A). Vendors are expected to abide by these guidelines when making hotel arrangements. AT&T will only reimburse vendors up to the established room rate guideline in,
each market, or for actual hotel lodging charges incurred, whichever is less. There must be a strop business justification for incurring any cost for Unmet access, and a request for reimbursement must be accompanied by a detailed explanation
regarding reason for charge. 
 Note: Vendors must indicate the number of room nights on the transaction line when
invoicing for reimbursement of hotel expenses. Copies of all hotel bills must be made available for any invoice containing lodging charges. 
  

 23 

 3.6 Ground Transportation 
 While away from their home location overnight, vendors are expected to utilize rapid transit or local shuttle service. If the hotel provides
a complimentary shuttle, vendors are to use this service before paying for transportation. If complimentary service is not provided a taxi or other local transportation is reimbursable as a business expense. Tips provided to taxi drivers cannot
exceed 15% of the value of the total fare 
 A rental car is appropriate when the anticipated business cost is less than that of
other available public transportation. Except to the extent necessary to accommodate several traveler§ and/or luggage requirements, vendors will not be reimbursed for automobile rentals other than economy or mid-sized/intermediate models.

 “Loss Damage Waiver” and “Extended Liability Coverage” are not considered reimbursable. Prepaid fuel or
refueling charges at the time of return are not reimbursable. Rental cars should be refueled before returning to the rental company, since gas purchased through the rental company carries an expensive refueling service charge. 
 3.7 Use of Personal Vehicle 
 When use of personal vehicle is required, the currently applicable IRS mileage rate for miles driven for the business portion of the trip should be the maximum used to determine the amount to be
reimbursed. 
 3.8 Parking 
 If airport parking is necessary, vendors must use long term parking facilities. Additional costs for short term, valet or covered parking are not reimbursable. 
 3.9 Entertainment 
 Entertainment expense is not reimbursable to vendors. Entertainment includes meal expense involving AT&T personnel, golf fees, tickets to events and related incidental expenses. Hotel charges for a pay-per-view movie, individual
sightseeing tours, or other individual activities (i.e., golf, sporting event, movie, etc.) are not reimbursable. 
 3.10
Laundry and Cleaning 
 Reasonable laundry charges during business trips of seven or more consecutive nights are reimbursable
based on actual expenses incurred. 
 3.11 Communications 
 The actual cost of landline telephone calls for AT&T business are reimbursable. The use of AT&T products is required when available.

 AT&T will not reimburse vendors for cell phone bills. With prior consent of the sponsoring AT&T Senior Manager, only
individual calls that exceed a vendor’s rate plan that are necessary to conduct business for AT&T may be reimbursed. 
 Charges for high speed internet access are not reimbursable. 
  

 24 

 3.12 Business Meals (Travel and Non-Travel) 
 Vendors are expected to find reasonably priced dining alternatives. As a general rule, vendors are expected to spend, $42.00 or less per day
inclusive of tax and gratuity. This includes all meals, beverages and refreshments purchased during the day. Requests for reimbursement should break out the amount for, meals and list the related number of travel days. If breakfast is offered as
part of the hotel accommodation rate, no additional reimbursement will be permitted for breakfast. Vendors may not submit expenses lo cover meals or expenses for an AT&T employee, whether in a home location or on official travel. 
 AT&T managers authorizing invoices will be held accountable for ensuring that vendors are following this policy and are spending Company
funds economically. 
 3.13 Flowers, Greeting Cards, Gifts and Incentive Awards 
 The cost of gifts, flowers, birthday lunches, or greeting cards is considered a personal expense and is not reimbursable. For example,
vendors making a donation or providing a gift for a fund-raiser for AT&T may not submit such an expense to AT&T for reimbursement 
 3.14 Loss or Damage to Personal Property 
 The Company assumes no
responsibility for loss or damage to a vendor’s personal property during business functions or hours. 
 3.15
Publications 
 Subscriptions to or purchases of magazines, newspapers and other publications are not reimbursable.

  

 25 

 ADDENDUM A 
 AT&T 2007 Hotel Room Rate Only Guidelines 
  

																	
	City	  	St	  	2007
Guideline	  	City	  	St	  	2007
Guideline	  	City	  	St	  	2007
Guideline
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 *** 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 26 

 TJR031606.A.008 
 Amendment 8 
 Between 
 Motricity, Inc. 
 And 
 AT&T Mobility LLC 
  

 1 

 AMENDMENT NO. 8 
 TO 
 AGREEMENT NO. TJR031606 
 This Amendment No. 8 (“Amendment”) to the Master Services Agreement No.TJR031606 between AT&T Mobility LLC, f/k/a
Cingular Wireless LLC, a Delaware limited liability company (“AT&T”) and Motricity, Inc., a Delaware corporation (“Motricity”) (as amended, the “Agreement”), is made and entered into as of the
1st day of June, 2008 (“Amendment No. 8 Effective Date”). Such parties are referred to herein as a “Party” and collectively as the “Parties”. 
 RECITALS 
 WHEREAS, Motricity provides certain
wireless infrastructure products and services to AT&T pursuant to the Agreement; and 
 WHEREAS, AT&T and Motricity
desire to amend the Agreement to (i) modify the NPC Cap for availability of the Services under the Service Level Agreement; and (ii) establish certain understandings with respect to the eventual wind down or transfer of the Services.

 NOW, THEREFORE, in consideration of the foregoing, the mutual covenants herein, and for other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto agree as follows: 
 1. Except as provided
herein, all of the terms, covenants and conditions used but not defined herein shall have the meanings ascribed to them in the Agreement. In the event of a conflict between the terms and conditions hereof, and the terms and conditions of the
Agreement, the specific terms and conditions set forth in this Amendment shall govern. 
 2. NPC Cap Applicable to Storefront Availability. The
last sentence of the section of the Service Level Agreement (Appendix 1.2 of the Agreement) entitled “Service Credits Applicable to Storefront” is hereby deleted in its entirety and replaced with the following: 
 *** 
 3. Wind Down Period.
Section 3.4(e) of the Agreement is hereby deleted in its entirety and replaced with the following: 
 Upon thirty
(30) days’ prior written notice from AT&T, Motricity shall reasonably cooperate with AT&T in the orderly and expeditious wind down and/or transition of its Services (in whole or in part) to a different service provider
(“Transfer”). For purposes of clarification, such prior written notice shall not extend the six-month period for termination for convenience. 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 2 

	 	(i)	The Transfer will be performed by the Parties in accordance with a mutually agreed upon Statement of Work that will address such items as transition responsibilities
(such as migration of subscribers, subscriber data, premium digital content, transaction data, and/or Merchant integrations), key resources, Transfer timelines, related fees (such as operating expenses to sustain Services from the Cut-Over Date,
defined below), until the Transfer is complete (“Sustainment Fees”). 

  

	 	(ii)	With respect to Sustainment Fees the Parties acknowledge and agree to the following: 

  

	 	A)	Sustainment Fees may include: 

 *** 
  

	 	B)	Sustainment Fees will not include: 

 *** 
  

	 	(iii)	Motricity will provide all services as may be reasonably be needed by AT&T in connection with the Transfer. 

  

	 	(iv)	Unless otherwise specified by AT&T the minimum period of time to affect such a Transfer will be *** and may be extended upon mutual agreement of the Parties
(“Wind Down Period”). Both Parties are required to make a good faith effort to fulfill the requirements of the Transfer as quickly as possible within the Wind Down Period. 

  

	 	(v)	Services provided by Motricity during the Wind Down Period shall be provided to AT&T at the rates provided for in this Agreement and all terms and conditions of
this Agreement shall remain in full force and effect. 

 4.***  
 5. The terms and conditions of the Agreement (including but not limited to the terms and conditions of Amendment No 7 to the Agreement) in all other
respects remain unmodified and in full force and effect. They shall not be further modified except by a written agreement between the Parties. 
 IN WITNESS WHEREOF, the Parties have caused this Amendment to Agreement No. TJR031606 to be executed, which may be in duplicate counterparts, each of which will be deemed to be an original instrument, as of the date the last Party
signs. 
  

									
	MOTRICITY, INC.	 		 	AT&T MOBILITY LLC, by its authorized agent, AT&T SERVICES, INC.
					
	By:	 	 /s/ Ryan K. Wuerch
	 		 	By:	 	 ***

									
					
	Printed Name:	 	Ryan K. Wuerch	 		 	Printed Name:	 	 ***

									
					
	Title:	 	Chairman & CEO	 		 	Title:	 	Sr. Contract Manager, Global Strategic Sourcing
					
	Date:	 	8/21/2008	 		 	Date:	 	8/13/2008

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 3 

 AMENDMENT NO. 9 
 TO 
 AGREEMENT NO. TJR031606 
 This Amendment No. 9 (“Amendment”) to the Master Services Agreement No.T1R031606 between AT&T Mobility LLC, f/k/a
Cingular Wireless LL liability company (“AT&T Mobility”) and Motricity, Inc., a Delaware corporation (“Motricity”) (as amended, the “Agreement”), is made and entered into (“Amendment No. 9
Effective Date”). Such parties are referred to herein as “Party” and collectively as the “Parties”. 
 RECITALS 
 WHEREAS, Motricity provides certain wireless AT&T Mobility pursuant to the Agreement; and

 WHEREAS, the Agreement expires October 8, 2009; and 
 WHEREAS, AT&T Mobility and Motricity desire to amend the Agreement to give AT&T Mobility the option to extend the Terms of
the Agreement. 
 NOW, THEREFORE, in consideration of the foregoing, the mutual covenants herein, and for other good and
valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto agree as follows: 
 AGREEMENT 
 1. Definitions; Order of Precedence. Except as provided herein, all of the terms, covenants and conditions
used but not defined herein shall have the meanings ascribed to them in the Agreement. In the event of a conflict between the terms and the conditions hereof, and the terms and conditions of the Agreement, the specific terms and conditions set forth
in this Amendment shall govern. 
 2. Option to Extend. In exchange for a one-time option fee of ***, payable upon execution of the
Amendment, Motricity hereby grants to AT&T Mobility the right to extend the term of the Agreement through October 31, 2009 (the “Extension Option’). If AT&T Mobility has not exercised the Extension Option in writing on or
before September 15, 2009, the Extension Option will automatically expire. 
 3. Term. If AT&T Mobility exercises the Extension
Option, then the term of the Agreement will be extended through October 31, 2009 (the “Extended Term”). 
 4. Extension
Fees. Upon exercise of the Extension Option, AT&T Mobility shall pay Motricity *** for providing the Storefront during the Extended Term. Motricity shall provide a credit to AT&T Mobility in the amount of *** against future work in a
fashion consistent with the internal accounting requirements of Motricity. 
 5. Storefront Operations. During the Extended Term,
Motricity shall provide the Storefront with the same functionality and reporting as currently provide to AT&T Mobility under the Agreement. *** 
 6. Service Level Agreement. Upon execution of this Amendment Number 9 AT&T agrees that effective August 10, 2009, the Service Level Agreement (SLA) relating to content and device onboarding, merchandising, support, and
maintenance will no longer apply. As such, beginning August 10, 2009 and for the duration of this Agreement Motricity will not be subject to any penalties related to SLAs pertaining to these operational functions. 
 ***This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the
Commission. 
  

 - 1 - 

 7. No Other Modifications. The terms and conditions of the Agreement in all other remain unmodified
and in full force and effect. They shall not be further modified except by a written agreement between the Amendment No. 9 Effective Date. 
 IN WITNESS WHEREOF, Motricity and AT&T Mobility have each caused this Amendment to be executed by its duly authorized representative, which may be in duplicate counterparts, each of which will be
deemed to be an original instrument, as of the Amendment No. 9 Effective Date. 
  

									
	AT&T Mobility LLC	 		 	Motricity, Inc
					
	By:	 	 ***
	 		 	By:	 	 /s/ Ryan Wuerch

	Name:	 	 ***
	 		 	Name:	 	 Ryan Wuerch

	Title:	 	 Sr. Chr
	 		 	Title:	 	 Chairman & CEO

  

 - 2 - 

 AMENDMENT NO. 10 
 TO 
 AGREEMENT NO. TJR031606 
 This Amendment No. 10 (“Amendment”) to the Master Services Agreement No.TJR031606 between AT&T Mobility LLC, f/k/a
Cingular Wireless LLC, a Delaware limited liability company (“AT&T Mobility”) and Motricity, Inc., a Delaware corporation (“Motricity”) (as amended, the “Agreement”), is made and entered into as
of the date the last party signs (“Amendment No 10 Effective Date”). Such parties are referred to herein as a “Party” and collectively as the “Parties”. 
 RECITALS 
 WHEREAS, Motricity provides certain wireless infrastructure products and services to AT&T Mobility pursuant to the Agreement; and 
 WHEREAS, the Agreement was to expire October 8, 2009 and the Parties have extended the Term to October 31, 2009 by AT&T Mobility’s exercise of the Extension Option under
Amendment 9; and 
 WHEREAS, AT&T Mobility and Motricity desire to amend the Agreement to further extend the term and
to give AT&T Mobility an additional extension option. 
 NOW, THEREFORE, in consideration of the foregoing, the
mutual covenants herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto agree as follows: 
 AGREEMENT 
  

	1.	Definitions; Order of Precedence. Except as provided herein, all of the terms, covenants and conditions used but not defined herein shall have the meanings
ascribed to them in the Agreement. In the event of a conflict between the terms and conditions hereof, and the terms and conditions of the Agreement, the specific terms and conditions set forth in this Amendment shall govern.

  

	2.	Further Extension/Option to Extend. 

  

	 	(a)	Further Extension. The Extended Term set forth in Amendment 9 is hereby extended an additional six months, now expiring at 11:59 p.m. eastern time,
April 30, 2010 (“Further Extension”). 

  

	 	(b)	Option to Extend. Motricity hereby grants to AT&T Mobility the right to extend the term of the Agreement through October 31, 2010 (the
“Further Extension Option”). AT&T Mobility must provide notice of intent to invoke the Further Extension Option by December 1, 2009. *** 

  

	 	(c)	Termination for Convenience. If AT&T elects the Further Extension Option, then AT&T will have the right to terminate the agreement with 90 days prior
notice, with such notice not to be given earlier than April 30, 2010. Upon termination, AT&T will not be obligated for the monthly invoice fees described herein after the effective date of termination. 

  

	3.	Term. The term of the Agreement will be extended through April 30, 2010 (the “Further Extension”) and, if the Further Extension Option is
exercised, the term may be extended through October 31, 2010 (the “Further Extension Option”). 

 ***This
redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. 
  

 - 1 - 

	4.	Extension Fees. 

  

	 	(a)	AT&T Mobility shall, pay fees for the Further Extension to April 30, 2010 of *** 

  

	 	(i)	*** 

  

	 	(ii)	*** 

  

	 	(iii)	*** 

  

	 	(iv)	*** 

  

	 	(v)	*** 

  

	5.	Storefront Operations. During the Further Extension, Motricity shall provide the Storefront with the same functionality and reporting as currently provided
AT&T Mobility under the Agreement. *** 

  

	6.	Service level Agreement. The existing service Level Agreement (SLA) relating to content and device onboarding, merchandising, support, and maintenance will apply
during the Further Extension and any Further Extension Option period, however any service credits or non-performance credits applicable to these or any other service levels/metrics in the Agreement will be waived during both such periods. For
purposes of clarity, this Section does not modify any other service level agreements between the parties under any other agreement, except for the Media Mall services provided Agreement set forth in the introductory paragraph of this Amendment. ***

  

	7.	No Other Modifications. The terms and conditions of the Agreement in all other respects remain unmodified and in full force and effect. They shall not be further
modified except by a written agreement between the Parties. 

 IN WITNESS WHEREOF, Motricity and AT&T Mobility
have each caused this Amendment to be executed by its duly authorized representative, which may be in duplicate counterparts, each of which will be deemed to be an original instrument, as of the Amendment No. 10 Effective Date. 
  

									
	Motricity, Inc.	 		 	AT&T Services, Inc
					
	By:	 	 /s/ James Smith
	 		 	By:	 	 /s/ ***

									
					
	Printed Name:	 	 James Smith
	 		 	Printed Name:	 	 ***

									
					
	Title:	 	 President & COO
	 		 	Title:	 	 Vice President, Consumer Supply, Chain AT&T Operations

					
	Date:	 	 10/1/2009
	 		 	Date: 	 	 10/1/2009

				
		 		 		 	On behalf of its affiliates AT&T Mobility LLC

 ***This redacted material has been omitted pursuant to a request for confidential treatment, and
the material has been filed separately with the Commission. 
  

 - 2 -WAP 2.0 Hosting Agreement

 Exhibit 10.4 
 Contract No. 750-67761-2004 
 

 
 WAP 2.0 HOSTING AGREEMENT 
  
  
 PREMIUM WIRELESS SERVICES USA, INC. 
 D/B/A INFOSPACE MOBILE 
 AND 
 CELLCO PARTNERSHIP 

d/b/a 
 VERIZON WIRELESS 
 June 24, 2004 

 WAP 2.0 HOSTING AGREEMENT 
 This WAP 2.0 Hosting Agreement (“Agreement”), dated as of June 24, 2004 (the “Effective Date”), is made by and
between Premium Wireless Services USA, Inc., a California corporation and a wholly owned subsidiary of InfoSpace, Inc. (“InfoSpace”), with offices at 10940 Wilshire Blvd., 9th Floor, Los Angeles, CA 90024, and Cellco Partnership d/b/a Verizon Wireless (“Verizon Wireless”), a Delaware
general partnership, having an office and principal place of business at 180 Washington Valley Road, Bedminster, New Jersey 07921. InfoSpace and Verizon Wireless are sometimes individually referred to herein as a “Party” and may be
collectively referred to as the “Parties.” 
 RECITALS 
 A. InfoSpace is in the business of, among other things, providing wireless infrastructure products and services to its customers. 
 B. Verizon Wireless is in the business of, among other things, providing wireless telecommunications services to its customers. 
 C. Verizon Wireless desires that InfoSpace provide access to the products and services more particularly described on Exhibit B (collectively, the
“Portal Services”), and InfoSpace is willing to provide access to the Portal Services to Verizon Wireless, pursuant to and in accordance with the terms and conditions set forth in this Agreement. 
 AGREEMENT 
 Now, therefore,
in consideration of the foregoing, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows: 
  

	1	Definitions and Exhibits 

 All capitalized
terms shall have the meanings ascribed to them in Exhibit A or as otherwise defined in this Agreement. All exhibits attached to this Agreement are hereby incorporated into, and are an integral part of this Agreement. 
  

	2	Rights and Obligations of the Parties 

 2.1 InfoSpace Services. Subject to the terms and conditions of this Agreement and during the Term, InfoSpace will make available to Verizon Wireless the Portal Services described in Exhibit B. 
 2.2 Verizon Wireless Materials. Subject to the terms and conditions of this Agreement and during the Term, Verizon Wireless hereby grants to
InfoSpace the right to include and implement the Verizon Wireless Materials on the Portal Services. 
 2.3 Access to Adult
Content. If Verizon Wireless elects to make available adult content under the terms of this Agreement, the Parties shall mutually agree on the terms and conditions governing such availability. 
  

 PAGE 1 

 2.4 Limitations. 
  

	 	a.	Other than as explicitly set forth herein, Verizon Wireless and its Affiliates shall have no right to reproduce or sub-license, re-sell or otherwise distribute all or
any portion of the Portal Services to any Person except that Verizon Wireless may distribute the Portal Services through its direct distribution channel including its communication stores, websites and its indirect distribution channel, including
its authorized agents, retailers and subagents, provided that such distribution and/or sub-distribution is solely within the United States. 

  

	 	b.	Unless otherwise agreed to by the Parties, Verizon Wireless shall not authorize or assist any Third Party to: (i) remove, obscure, or alter any legal notices,
including notices of Intellectual Property Rights present on or in the Portal Services or any other materials provided by InfoSpace, or (ii) insert any interstitial advertisements, pop-up windows, or other items or techniques that would alter
the appearance or presentation of the Portal Services. 

  

	 	c.	InfoSpace shall not itself, and neither shall it authorize nor assist any Third Party in: (i) removing, obscuring, or altering any legal notices, including notices
of Intellectual Property Rights present on or in the Verizon Wireless Materials or any other materials provided by Verizon Wireless, or (ii) insert any interstitial advertisements, pop-up windows, or other items or techniques that would alter
the appearance or presentation of the Verizon Wireless Materials or the Verizon Wireless Services. 

  

	 	d.	Other than in connection with its performance under this Agreement, InfoSpace and its Affiliates shall have no right under this Agreement to reproduce or sub-license,
re-sell or otherwise distribute all or any portion of the Verizon Wireless Materials to any Person. 

  

	 	e.	Each Party shall comply with all then-current applicable laws, rules, and regulations in connection with the exercise of its respective rights and obligations under
this Agreement (including, without limitation, any law, rule or regulation related to individual privacy). 

  

	 	f.	Neither Party will reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or trade secrets for any of the technology belonging to the
other Party. 

 2.5 Technical Cooperation. Each of the Parties agree to provide reasonable technical cooperation to
the other Party in order to implement the Portal Services. In addition, Verizon Wireless shall allow InfoSpace to implement, and/or shall cooperate with InfoSpace upon its request to assist with its implementation of any bug fixes or updates to the
Portal Services. 
 2.6 Project Management. Each Party will appoint a single primary point of contact for project management and
coordination. This individual will be responsible for coordinating internal teams and activities associated with the deployment of the Portal Services; prioritizing issues and change requests; providing internal communication of project schedule and
status; and coordinating meetings and other joint activities between the Parties. 
  

 PAGE 2 

 2.7 Training. As stated in Exhibit G hereto, on a mutually acceptable timeline to be determined by
the Parties, InfoSpace will, as requested by Verizon Wireless, provide training and any associated documentation for Verizon Wireless employees who will train the Verizon Wireless customer service (WDSC) and technical support (WDTS) teams; Verizon
Wireless operations employees (ATAC and Maintenance Engineering); Verizon Wireless Marketing and Business Development employees; and Verizon Wireless Technology Development employees. InfoSpace will provide up to one (1) week of such training
that will be covered by the Setup Fee defined in Exhibit D. This training shall be conducted at a location to be mutually agreed upon by the Parties. Additional training sessions and documentation for Verizon Wireless Operations (ATAC and
Maintenance Engineering), Marketing, Business Development, and Technology Development employees will be billed at InfoSpace’s then-current standard billing rates. 
 2.8 Attribution. Overall, InfoSpace is providing white label (no InfoSpace branding) Portal Services for Verizon Wireless. Verizon Wireless is the service provider as seen by the User.
Verizon Wireless will take all calls from Users on any issues related to the Portal Service. InfoSpace will not display any attribution on the Portal Services systems. 
 2.9 Nonexclusivity. Each Party acknowledges and agrees that the rights granted to the other Party in this Agreement are non-exclusive, and that, without limiting the generality of the
foregoing, nothing in this Agreement shall be deemed or construed to prohibit either Party from participating in similar business arrangements as those described herein. 
 2.10 Verizon Wireless Portal, “Look and Feel.”. Notwithstanding anything to the contrary in this Agreement, Verizon Wireless acknowledges and agrees that InfoSpace has created,
acquired, or otherwise has rights in, and may, in connection with the performance of the services contemplated hereunder, employ, provide, modify, create, acquire or otherwise obtain rights in, various concepts, ideas, methods, methodologies,
procedures, processes, know-how, techniques, models, templates, and generalized features of the structure, sequence, and organization of software, user interfaces, and screen designs, general purpose software tools, utilities, routines, logic,
coherence, and methods of operation of systems. To the extent that InfoSpace uses its intellectual or other property in connection with the performance of the services set forth herein, InfoSpace shall retain all right, title and interest in and to
such property. Verizon Wireless shall acquire no right, title or interest in or to such property. InfoSpace shall have the right, and shall otherwise be free, to design, develop, and deploy for itself or third parties deliverables, substantially
similar to the deliverables provided to Verizon Wireless in connection with this Agreement, subject only to the following sentence. *** The Verizon Wireless portal ‘look and feel’ shall include the presentation (but not the 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 3 

 
underlying functionality) of each of the Verizon Wireless Persistent Toolbar present on all InfoSpace hosted WAP pages; Verizon Wireless Dynamic Content window present on select Verizon Wireless
hosted WAP pages (Homepage, News, Sports, Weather, Entertainment, Business); Verizon Wireless Vtext.com Text Alerts ‘View My Text Alerts’, ‘Modify My Text Alerts’ and ‘Set My Text Alerts’ WAP pages; and Verizon Wireless
Premium Services Subscription WAP pages. The prohibition set forth in the previous sentence shall be applicable to design specifications proposed or created by InfoSpace, and shall not be deemed to prohibit InfoSpace from building to design
specifications created by independent third parties. 
 2.11 Work Orders. Unless otherwise agreed, the Parties shall use the form
attached hereto as Exhibit E (the “Work Order”) to document all modifications to the Portal Services. The Work Order shall set forth the work to be performed, the associated fees for such work, and any other applicable terms and
conditions. InfoSpace will perform the tasks set forth on each Work Order and will use commercially reasonable efforts to complete such tasks according to the estimated timeline (if any) set forth on each such Work Order. To the extent reasonably
possible, Verizon Wireless will cooperate with InfoSpace and provide such assistance as InfoSpace may reasonably request to fulfill its obligations under each such Work Order. InfoSpace’s obligation to complete the tasks specified in each such
Work Order by the corresponding dates (if any) shall be subject to InfoSpace’s receipt from Verizon Wireless of all necessary Verizon Wireless Materials and/or technical specifications, if any, by the date set forth in each such Work Order for
delivery of such materials, or if no date is set forth, by a date to be mutually agreed by the Parties. Unless otherwise specifically noted, all Work Orders shall be made under and incorporate the terms and conditions of this Agreement. 

 

	3	Payments 

 3.1 Payment
Terms. Verizon Wireless shall remit payment to InfoSpace for undisputed amounts within forty-five (45) days from Verizon Wireless’ receipt of InfoSpace’s monthly invoice for services rendered. If Verizon Wireless disputes any
charge shown on an InfoSpace invoice, Verizon Wireless shall pay the undisputed amounts per the terms of this Agreement and notify InfoSpace within *** of Verizon Wireless’ receipt of the invoice containing the disputed amounts. The Parties
will work together to resolve any disputed amounts. InfoSpace shall send all invoices via courier service, with confirmation of receipt requested, to: 
 Verizon Wireless 
 2785 Mitchell Drive, *** 
 Walnut Creek, CA 94598 
 Attention: *** 
 3.2 Fees and Payments. Verizon Wireless shall pay to InfoSpace the fees set forth on Exhibit D in accordance with the terms and conditions of
this Agreement and as set forth herein and on Exhibit D. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 4 

 3.3 No Additional Fees for Link Changes. For a period of *** following the Commercial Service
Date, the Parties agree that Verizon Wireless shall pay InfoSpace no additional fee for adding or changing links using Deck Manager. 
 3.4
Verizon Wireless Audit of InfoSpace’s Obligations 
  

	 	a.	During the Term of this Agreement and *** thereafter, InfoSpace agrees to keep all usual and proper books and records relating to its performance under this Agreement.
All such records shall be maintained in accordance with Generally Accepted Accounting Practices (GAAP). To verify InfoSpace’s compliance with this Agreement, Verizon Wireless may, during the Term of this Agreement and for ***, review copies of
InfoSpace’s books and records strictly relating to reports and/or payments due under this Agreement. Any audit or inspection under this Section will be conducted *** by Verizon Wireless, and in manner that does not unreasonably interfere with
InfoSpace operations. InfoSpace agrees to provide Verizon Wireless’ designated audit and/or inspection team with copies of all relevant books and records strictly relating to reports and/or payments due under this Agreement.

  

	 	b.	If any audit or inspection conducted under this Section reveals that InfoSpace’s reporting has caused Verizon Wireless to materially over-pay fees due hereunder,
InfoSpace will pay the costs incurred by Verizon Wireless as the result of its conducting such audit or inspection. Otherwise, Verizon Wireless will pay the costs incurred by Verizon Wireless as the result of its conducting such audit or inspection.

  

	 	c.	For purposes of this Section, “materially” shall mean that the actual amount that Verizon Wireless should have paid, as disclosed by the audit, is more than
*** less than that which Verizon Wireless has actually paid for the audited payment period. 

  

	 	d.	Verizon Wireless shall be entitled to conduct an audit or inspection under the terms of this Section ***. 

  

	 	e.	The results of any inspection or audit hereunder will be subject to the confidentiality obligations referenced in Section 14 of this Agreement.

 3.5 Remuneration; Collection 
 InfoSpace may accept any check or payment without prejudice to its rights to recover the balance due or to pursue any other right or remedy. No endorsement or statement on any check or payment or letter
accompanying any check or payment or elsewhere will be construed as an accord or satisfaction. Unless explicitly stated on Exhibit D, all amounts payable under this Agreement are denominated in United States dollars. In the event Verizon Wireless
fails to make timely payment of any undisputed amount due and owing, InfoSpace shall have the right, in addition to all other remedies, to escalate the issue as per the terms outlined in Section 10 of this Agreement. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 5 

 3.6 Taxes. 
  

	 	a.	Subject to Section 3.6(c), if the Party receiving an amount paid pursuant to this Agreement (“Payee”) from the other Party (“Payor”) is
required by law to collect any federal, state or local sales, excise or other similar tax from Payor (or if Payee is permitted by law to collect such tax from Payor and such tax is of a type which is customarily collected from buyers by sellers),
then: (i) Payee shall bill such tax to Payor in the manner and for the amount required by law, (ii) Payor shall pay such billed amount of tax to Payee, and (iii) Payee shall remit such billed amount of tax to the appropriate tax
authorities as required by law. 

  

	 	b.	Except as provided in Section 3.6(a), each Party shall bear its own liability under applicable law for all import and export duties and other governmental fees and
taxes of whatever nature (including, without limiting the generality of the foregoing, any penalty, addition to tax or interest imposed with respect to such duties, fees or taxes) with respect to the transactions contemplated by this Agreement.

  

	 	c.	Payee shall not bill to or otherwise attempt to collect from Payor any tax with respect to which Payor has provided Payee with an exemption certificate, direct pay
number, or other reasonable basis for relieving Payee of its responsibility to collect such tax from Payor. 

  

	 	d.	If a Party is required by law to collect any federal, state or local sales, excise or other similar tax from its customer with respect to an amount to be paid by such
customer for goods or services sold by such Party which incorporate one or more service or other elements furnished by the other Party, then, as between the Parties, the Party with the customer relationship shall be responsible for: (i) billing
such tax to such customer in the manner and for the amount required by law, (ii) collecting such billed amount of tax from such customer, and (iii) remitting such billed amount of tax to the appropriate tax authorities as required by law.

  

	 	e.	Each Party will cooperate, to the extent reasonably requested by the other Party, in connection with any refund claims for taxes and in connection with any audit,
litigation or other proceeding with respect to taxes which involves the transactions contemplated by this Agreement. 

  

	 	f.	 Except with respect to taxes described in Section 3.6(a), if any payments made by or on behalf of Payor under this Agreement are subject to any
taxes, levies, customs, duties, deductions, charges or withholdings, or are subject to any other governmental liability or charge, including, without limiting the generality of the foregoing, any penalty, addition to tax or interest (each, a
“Governmental Charge”), and Payor actually pays such Governmental Charge as required by law, then, to the extent that the payment of such Governmental Charge by Payor reduces a direct liability of Payee, Payor shall receive full credit
from Payee for such payment as if it was an amount paid directly by Payor to Payee with respect to the amounts payable by Payor to Payee under this Agreement. Upon Payee’s

  

 PAGE 6 

	 	 
request, Payor shall promptly take, at Payee’s expense, all actions reasonably requested by Payee to mitigate the aggregate amount of Governmental Charges (including, without limiting the
generality of the foregoing, the accurate completion of forms, certificates and documents and the provision of accurate, non-confidential information to the relevant taxing authority); provided, however, that Payor shall not be required to take any
such action which would subject Payor to any un-reimbursed expense. If Payor receives a receipt with respect to a Governmental Charge, then Payor shall furnish to Payee the original or a certified copy of such receipt. 

 

	4	User Data. 

 4.1 Ownership of User
Data. Subject to the terms of applicable user agreements and this Section 4, Verizon Wireless shall own all rights in the User Data which it collects, or which is collected on its behalf during the Term of this Agreement. 
 4.2 Security of User Data. InfoSpace will use its best efforts to sufficiently protect the User Data from disclosure to or unauthorized access by any
Third Party, or from becoming corrupt. These efforts shall include data encryption, application and network security and/or restricted access controls. InfoSpace shall abide by the policies and security standards described in Exhibit O,
“Computing Security Policy.” With reference to Exhibit O, as it applies to Verizon Wireless Portal Services: Data Type is defined as Customer Information; Data Access is defined as Limited Group; and Data Type Owner is defined as User
Manager and Deck Manager. All of the systems that make up the Verizon Wireless Portal Services are deemed business critical systems and are within the scope of the InfoSpace Disaster Recovery Plan, as defined in Exhibit O. InfoSpace shall provide
Verizon Wireless with prior written notice of any major changes to Exhibit O, as defined therein.  
 4.3 Ownership of MIN and
MDN. The Parties further agree that Verizon Wireless shall own and retain control over each User’s mobile identification number (“MIN”) and mobile dialing number (“MDN”). Should InfoSpace capture a User’s MIN or
MDN, InfoSpace shall be entitled to use said information only in providing the Portal Services to Users under the terms and conditions of this Agreement. 
 4.4 Aggregate Information Generated in the Portal Services. With respect to Aggregate Information generated specifically by use of the Portal Services by Users, the Parties agree that each may
collect the Aggregate Information, and that subject to the terms of any applicable user agreements and of this Section 4, Verizon Wireless shall own the rights thereto. Any use of Aggregate Information generated by the Portal Services:
(a) must be used in accordance with the Verizon Wireless privacy policy, (b) must be used in accordance with applicable law, and (c) may not be provided or made available, in any form or manner, to any Third Party during the Term
without the prior written approval of Verizon Wireless. Notwithstanding the foregoing, InfoSpace may track and use Aggregate Information about use of the Portal Services, including, but not limited to usage patterns and other aggregate data for
statistical analysis, internal product analysis and development, de-bugging, system maintenance purposes, and for the performance of its obligations under this Agreement. InfoSpace may report such Aggregate Information to Third Parties solely for
purposes of promoting InfoSpace and/or InfoSpace products and services in connection with marketing, investor relations and/or advertising-related activities, provided that InfoSpace shall not specify that the Aggregate Information is attributable
to Verizon Wireless. 
  

 PAGE 7 

 4.5 User Data Obtained by InfoSpace. 
 Except as set forth in Section 4.4, User Data that is obtained by InfoSpace: 
  

	 	a.	from the provision or operation of the Portal Services, or 

  

	 	b.	during User’s use of the Portal Services, or 

  

	 	c.	during User’s registration for Portal Services, 

 may only be used by InfoSpace: 
  

	 	i.	Consistent with the Verizon Wireless privacy policy attached as Exhibit K, 

  

	 	ii.	consistent with all applicable law, 

  

	 	iii.	solely in connection with the provision of the Portal Services, and 

  

	 	iv.	at the User’s option and consent, to promote products/services other than the Portal Services, provided Verizon Wireless also gives its prior written consent.

  

	5	Service Level Agreement; Adverse Impact; Operational Obligations; Viruses. 

 5.1 Service Level Agreement. Attached as Exhibit H is a Service Level Agreement (“SLA”) setting forth the respective responsibilities of the Parties regarding support of the Portal
Services. 
 5.2 Adverse Impact. Should an Adverse Impact occur: 
  

	 	a.	Verizon Wireless: 

  

	 	i.	will use its best efforts to notify InfoSpace immediately of such Adverse Impact, 

  

	 	ii.	may ***, to the extent Verizon Wireless determines such is necessary to halt the Adverse Impact, 

  

	 	iii.	may ***, to the extent Verizon Wireless determines such is necessary to halt the Adverse Impact. 

  

	 	b.	InfoSpace: 

  

	 	i.	will use its best efforts to notify Verizon Wireless upon becoming aware of any indication that the Portal Services may have caused the Adverse Impact,

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 8 

	 	ii.	will, upon becoming aware of any indication that the Portal Services may have caused the Adverse Impact, ***: 

 *** 
 (C) promptly
remedy any negative condition caused by the Adverse Impact, and/or 
 *** 
  

	 	c.	As promptly as practical after the occurrence of the Adverse Impact, the Parties agree to meet in order to discuss the Adverse Impact, its causes, ***, and possible
long-term remedial steps. 

  

	 	d.	The Parties agree to use best efforts to ***, consistent with the goal of avoiding any further Adverse Impact. 

  

	 	e.	If, after implementing the remedies set forth in this Section, the Adverse Impact persists, then Verizon Wireless may terminate this Agreement ***.

  

	 	f.	To the extent the process for addressing an Adverse Impact set forth in this Section conflicts with the Service Level Agreement,***. 

 5.3 Other Operational Obligations. 
  

	 	a.	Network. During the Term, Verizon Wireless shall use commercially reasonable efforts to maintain the Verizon Wireless Network, and shall provide Users with access to
the Portal Services via such Verizon Wireless Network. 

  

	 	b.	Portal Services Security. 

 To
the extent a component of the Portal Services is owned by or under the control of either of the respective Parties, and in addition to the Parties’ specific obligations with regard to viruses (as stated in Section 5.4 of this Agreement),
each Party agrees to use reasonable and good faith efforts to maintain the security and integrity of said components. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 9 

	 	i.	In the event that the security and/or integrity of the Portal Services, or any component thereof, is somehow compromised, the Parties agree to notify the other Party of
such security compromise as ***, and to use their best efforts to cure said compromise ***. 

  

	 	ii.	As a part of using their best efforts to cure any compromise, the Parties shall: 

 (A) ***, 
 (B)
promptly remove from the Portal Services element(s) affected by the compromise, 
 (C) promptly remedy any adverse condition
caused by the compromise, 
 (D) ***, 
 (E) *** 
 (F) *** reinstate any such Portal Services elements that have been
removed ***, consistent with the goal of avoiding any further compromise. 
  

	 	iii.	With respect to compromises for which InfoSpace is solely responsible, if the compromise persists after implementing the remedies set forth in this Section, Verizon
Wireless may terminate this Agreement ***. 

  

	 	iv.	To the extent the process for addressing a compromise set forth in this Section conflicts with the Service Level Agreement, ***. 

  

	 	c.	Unsolicited Data or Messaging (“Spam”). The Parties agree to implement procedures and to use commercially reasonable efforts to prevent Third Parties from
sending or transmitting unsolicited WAP push or SMS messages to Users. Each Party agrees to notify the other Party if it knows or has reason to know that Spam is being sent to Users by Third Parties, and agrees to use commercially reasonable efforts
to prevent and/or block 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 10 

	 	 
any such Spam originated in connection with the Portal Services from being sent to Users by way of their Wireless Devices. The Parties agree to promptly notify the other Party if it knows or has
reason to know that Users are being sent an unusual or abnormal flow, number or type of Spam. In the event that a User is being sent Spam originated in connection with the Portal Services, or one Party notifies the other Party that Users are being
sent Spam originated in connection with the Portal Services, the Parties will use commercially reasonable efforts to prevent continuing transmission of such Spam. 

 5.4 Viruses. 
 The Parties agree that each will use its reasonable and good faith efforts
to ensure that it does not introduce a Virus, Self-Help Code, or Unauthorized Code into the other Party’s system or network. InfoSpace agrees that it will use reasonable and good faith efforts to ensure that all Electronically Transmitted
Information does not contain and/or will not contain any Virus, Self-Help Code, or Unauthorized Code. InfoSpace further agrees that in the normal course of business, it will continually monitor the Electronically Transmitted Information for the
presence of any Virus, Self-Help Code, or Unauthorized Code. In the event either Party detects the presence of any such Virus, Self-Help Code, or Unauthorized Code, it will use its best efforts to: (a) notify the other Party of such,
(b) promptly as reasonably appropriate remove the Virus, Self-Help Code, or Unauthorized Code, to the extent such removal is within the control of the respective Party, and (c) promptly remedy any condition caused by the Virus, Self-Help
Code, or Unauthorized Code, to the extent a remedy is within the control of the respective Party. In the event a Virus, Self-Help Code, or Unauthorized Code is discovered by one Party (the “Discovering Party”), the other Party (the
“Non-discovering Party”) will use all available commercially reasonable efforts, to assist the Discovering Party in its efforts to remove the Virus, Self-Help Code, or Unauthorized Code as is required hereinabove. 
  

	6	Foreign Based Services. InfoSpace represents, warrants and covenants that no service performed by InfoSpace pursuant to this Agreement shall be provided,
directed, controlled, supervised, or managed, and no data or Verizon Wireless customer communication (voice or data) relating to any such service shall be stored or transmitted at, in, or through a site located outside of the United States without
the advance written consent of Verizon Wireless. 

  

 PAGE 11 

	7	CALEA Compliance. To the extent the Communications Assistance for Law Enforcement Act (Pub L. 103-414, Title 1, October 25, 1994, 108 Stat 4279, as
amended) (“CALEA”) is directly applicable to the services provided by InfoSpace under the terms of this Agreement, InfoSpace represents and warrants to Verizon Wireless that at the time of delivery and throughout the Term, all products,
Portal Services and software delivered hereunder shall be “CALEA Compliant,” meaning that they will comply with the provisions of CALEA, as well as any regulations or industry standards implementing the provisions of the law. To the extent
CALEA is directly applicable to the services provided by InfoSpace under the terms of this Agreement, InfoSpace shall defend, indemnify and hold harmless Verizon Wireless and Verizon Wireless’ customers for any loss, cost, or damages
(including, but not limited to, attorney’s fees) sustained because of InfoSpace’s CALEA noncompliance. 

  

	8	Term and Termination 

 8.1
Term. The term of this Agreement shall commence on the Effective Date and, unless earlier terminated pursuant to the terms of this Agreement, shall end on the third anniversary of the Commercial Service Date (the “Term”);
provided that the Term shall be automatically renewed for successive 6 month periods unless either party provides written notice of termination to the other Party at least ninety (90) days prior to the end of the then-current Term. 

8.2 Termination. Except as expressly provided elsewhere in this Agreement, either Party may terminate this Agreement under the following
conditions: 
  

	 	a.	For Cause. Either Party may terminate this Agreement if the other Party is in material breach hereof, and with the exception of breaches involving violations of the
law, provided the allegedly breaching Party has not cured such alleged material breach to the reasonable satisfaction of the non-breaching Party within thirty (30) days after having been notified, in writing, of the alleged material breach.

  

	 	b.	For Bankruptcy/Insolvency. Either Party may terminate this Agreement immediately following written notice to the other Party, if the noticing Party: (a) ceases to
do business in the normal course, (b) becomes or is declared insolvent or bankrupt, (c) is the subject of any proceeding related to its liquidation or insolvency (whether voluntary or involuntary) which is not dismissed within ninety
(90) calendar days, or (d) makes an assignment for the benefit of creditors. 

  

	 	c.	***. 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 12 

 8.3 Effect of Termination. Upon the expiration or termination of this Agreement, and in each case
subject to the respective Party’s continuing obligations with respect to the Transition Period: 
  

	 	a.	Both Parties shall cease, ***, all use of the Intellectual Property of the other Party, other than Intellectual Property which may be covered by a separate license
agreement, 

  

	 	b.	***, both Parties shall return to the other Party all materials containing any Intellectual Property of the other Party, other than those materials containing
Intellectual Property which may be covered by a separate license agreement, 

  

	 	c.	***, both Parties shall return to the other Party all materials identifying or otherwise relating to the other Party’s business, 

  

	 	d.	***, both Parties shall immediately cease representing themselves as a marketing, branding or service affiliate of the other, 

  

	 	e.	***. 

  

	 	f.	***, 

  

	 	g.	*** 

  

	 	h.	Termination of this Agreement shall not affect any separate contractual obligations or commitments, existing or made prior to the termination date of this Agreement,
that either Party may have to Users. 

 8.4 Survival. Upon termination of this Agreement for any reason or upon expiration
of the Term, the rights and obligations of the Parties under Sections 3.1, 3.2, 3.4, 3.5, 4, 7, 8, 9, 10, 11, 13, and 14 shall survive any termination or expiration of the Term. 
  

	9	Transition Period 

 9.1 Transition
Period Generally. 
  

	 	a.	Notwithstanding any other provision in this Agreement and subject to Section 9.1(d) below, upon the expiration or termination of this Agreement ***, InfoSpace will
continue to provide the Portal Services to Verizon Wireless for a specific period of time to be agreed by the Parties ***. In addition, during the Transition Period, InfoSpace agrees to provide reasonable Transition Services that Verizon Wireless
may reasonably request to transition the Portal Services provided by InfoSpace to Verizon Wireless or a Third Party (the “Transition Services”), subject to Section 9.1(d) below. 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 13 

	 	b.	***. 

  

	 	c.	InfoSpace agrees that during the Transition Period, it will permit Verizon Wireless to include on Wireless Devices a link to the Portal Services, in order to permit
Users to have direct access to the Portal Services. 

  

	 	d.	***. In the event that Verizon Wireless requests Transition Services, InfoSpace and Verizon Wireless shall agree to a statement of work and an associated fee structure
before any transition work is started. 

  

	 	e.	During the Transition Period, the obligations of the Parties as set forth hereunder shall survive. 

  

	 	f.	Any communications made to Users following the termination or expiration of the Agreement relating to wireless data shall be mutually agreed to by the Parties. ***.

  

	10	Committees, Designated Managers, Plan Updates and Escalation of Disputes. 

 10.1 Executive Committee. The Parties agree that in order to facilitate the meeting of all terms, conditions and obligations of this Agreement, and to further the anticipated cooperation hereunder,
they shall form an executive steering committee (the “Executive Committee”) which will review and resolve issues and disputes which have been escalated from the Steering Committee. 
  

	 	a.	Structure of the Executive Committee. The Parties will designate executives from their respective companies, to serve as members of the Executive Committee. The
Executive Committee will be comprised of one (1) member appointed by Verizon Wireless and one (1) member appointed by InfoSpace. Each of the committee members shall act in the interests of the Party who appointed that member.

  

	 	b.	Executive Committee Meetings. The Executive Committee shall meet as often as necessary, at mutually acceptable times and locations. The Parties agree that Steering
Committee members and Designated Managers may attend meetings of the Executive Committee as deemed appropriate by the Executive Committee. 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 14 

 10.2 Steering Committee. The Parties agree that in order to facilitate the meeting of all terms,
conditions and obligations of this Agreement, and to further the anticipated cooperation hereunder, they shall form a steering committee (the “Steering Committee”) which will: (a) review the performance of the Project, and
(b) identify performance metrics for monitoring performance pursuant to the Project. 
  

	 	a.	Structure of the Steering Committee. The Parties will designate executives from their respective companies to serve as members of the Steering Committee. The Steering
Committee will be comprised of four (4) members, two (2) appointed by Verizon Wireless and two (2) appointed by InfoSpace. Each of the committee members shall act in the interests of the Party who appointed that member.

  

	 	b.	Meetings. The Steering Committee shall meet as often as necessary, either in person or by telephone, at mutually acceptable times and locations. At such meetings, the
Parties shall provide reports on their company’s performance pursuant to the Project. 

 10.3 Designated Managers.
Each Party shall designate managers (the “Designated Managers”) who shall coordinate the Parties’ respective obligations under this Agreement and the implementation of all terms and conditions contained herein. The Designated Managers
shall be employees of Verizon Wireless and InfoSpace tasked to oversee the performance of the Project and to periodically report to the Steering Committee. Each Party may change its Designated Manager(s) from time-to-time, but shall inform the other
Party of such a change. 
 10.4 Escalation of Disputes. In the event any dispute, claim, question or difference between the Parties (a
“Dispute”) arises with respect to the Agreement or the Parties’ performance, enforcement, breach, or termination thereof, the Parties shall use their best efforts to settle the Dispute as follows: 
  

	 	a.	First the Designated Managers shall consult and negotiate with each other for at least ten (10) business days [five (5) business days in the case of late or
disputed payments], in good faith and understanding of their mutual interests, in an attempt to reach a just and equitable solution satisfactory to all Parties. 

  

	 	b.	If the Designated Managers are unable to resolve the Dispute in the aforesaid time, either Party may escalate the Dispute to the Steering Committee for a further ten
(10) business day [five (5) business days in the case of late or disputed payments] consultation and negotiation. 

  

	 	c.	If the Steering Committee is unable to resolve the Dispute in the aforesaid time, either Party may escalate the Dispute to the Executive Committee for a further ten
(10) business days [five (5) business days in the case of late or disputed payments], of consultation and negotiation. 

  

	 	d.	Only after exhausting their efforts under this Section may either Party invoke the arbitration procedures under Section 15.6 of this Agreement.

  

	 	e.	 However, either Party may at any time, give notice and seek injunctive relief, including, but not limited to a temporary restraining order against the
other Party for alleged breaches of this Agreement in any court of competent jurisdiction. Each Party acknowledges that monetary damages

  

 PAGE 15 

	 	 
may not be a sufficient remedy for unauthorized disclosure of Confidential Information or misuse of Intellectual Property, and that the disclosing Party shall be entitled, without waiving any
other rights or remedies, to seek such injunctive or equitable relief as may be deemed proper by a court of competent jurisdiction. 

  

	11	Warranties, Indemnification and Limitation of Liability 

 11.1 Mutual Warranties. Each Party represents and warrants to the other Party that: 
  

	 	a.	It has the full corporate right, power and authority to enter into this Agreement and to perform the acts required of it hereunder; 

  

	 	b.	The execution of this Agreement by such Party and performance of its obligations hereunder, do not and will not violate any agreement to which it is a party or by which
it is bound; 

  

	 	c.	Such Party has obtained, and shall maintain in full force during the Term hereof, such federal, state and local authorizations as are necessary to operate and to
otherwise perform its obligations under this Agreement, and shall be in substantial compliance with all applicable laws and regulations governing such performance. 

  

	 	d.	When executed and delivered, this Agreement will constitute the legal, valid and binding obligation of such Party, enforceable against it in accordance with its terms;

  

	 	e.	It has the authority to grant the other Party all of the rights granted in this Agreement; 

  

	 	f.	It shall conduct its efforts under this Agreement in accordance with all applicable federal, state and local laws and regulations and shall promptly comply with any
notices received from any governmental entity having authority or jurisdiction over such Party regarding compliance with any federal, state or local laws. 

 11.2 InfoSpace Warranties. InfoSpace represents and warrants to Verizon Wireless that: 
  

	 	a.	 The execution of this Agreement by InfoSpace and the performance of its obligations hereunder do not and will not infringe any Intellectual Property
Rights of any Third Party. However, in the event that the Portal Services become the subject of a claim that the Portal Services infringe any copyright, trade secret or United States patent, InfoSpace may, at its option: (i) procure for Verizon
Wireless the right to use the Portal Services free of any liability; or (ii) replace or modify, in whole or in part, the Portal Services to make them non-infringing. Notwithstanding the warranty stated in the first sentence of this Section, in
the event that the Portal Services become the subject of a claim that the Portal Services infringe any copyright, trade secret or United States patent and in the event InfoSpace can not or will not perform the action described in

  

 PAGE 16 

	 	 
Section 11.2 a. (i) and (ii), Verizon Wireless may, at its option, terminate this Agreement. InfoSpace’s resolution of any actual or alleged infringement pursuant to (i) or
(ii) above will not constitute a breach of the warranty set forth in this Section. 

  

	 	b.	InfoSpace itself will not knowingly include in the Portal Services, any obscene, threatening, abusive, harassing, defamatory, libelous, infringing or unlawful content
or code, whether or not readily discernable or capable of detection by the average user. In the event that Verizon Wireless determines that certain content is objectionable in contravention of the preceding sentence, InfoSpace will not be deemed to
be in breach of this Agreement provided that InfoSpace removes the offending content as soon as is reasonably possible following notification by Verizon Wireless of such offending content. Notwithstanding the foregoing, Verizon Wireless acknowledges
that InfoSpace does not have an obligation to review content provided to Users by Third Parties via the Portal Services and that InfoSpace will not incur any liability whatsoever with respect to the nature of such content. 

 

	 	c.	It will perform its obligations under this Agreement in a workman-like manner. 

  

	 	d.	It will not make any representations or warranties as to the quality of the Verizon Wireless Services or the Verizon Wireless Network, except as may be specifically
authorized, in writing, by Verizon Wireless as to carry out the intent of this Agreement. 

  

	 	e.	InfoSpace represents and warrants that the Portal Services shall operate in substantial conformity with the specifications contained in Exhibit J.

 11.3 Verizon Wireless Warranty. Verizon Wireless represents and warrants to InfoSpace that the Verizon Wireless
Materials that Verizon Wireless provides to InfoSpace for use in connection with the Portal Services under the terms of this Agreement do not and will not infringe any Intellectual Property Rights of any Third Party. 
 11.4 Disclaimer. EXCEPT FOR THE FOREGOING, NEITHER PARTY MAKES, AND EACH PARTY HEREBY SPECIFICALLY DISCLAIMS, ANY WARRANTIES, EXPRESS OR IMPLIED,
REGARDING ITS PERFORMANCE HEREUNDER, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF FITNESS OR MERCHANTABILITY, AND WARRANTIES ARISING BY COURSE OF PERFORMANCE OR TRADE USAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, VERIZON WIRELESS
ACKNOWLEDGES THAT THE PORTAL SERVICES ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND. 
 EXCEPT AS OTHERWISE EXPRESSLY
PROVIDED FOR IN THIS AGREEMENT OR IN ANY EXHIBIT HERETO, VERIZON WIRELESS MAKES NO REPRESENTATION OR WARRANTY CONCERNING THE AVAILABILITY OF THE VERIZON WIRELESS SERVICES OR THE VERIZON WIRELESS NETWORK,

  

 PAGE 17 

 
ITS FACILITIES OR CAPACITY; AND NEITHER DOES VERIZON WIRELESS WARRANT OR REPRESENT THAT ACCESS TO OR USE OF THE VERIZON WIRELESS SERVICES OR THE VERIZON WIRELESS NETWORK SHALL BE UNINTERRUPTED OR
ERROR-FREE. 
 11.5 Indemnification. 
  

	 	a.	InfoSpace shall, at its own expense and at the request of Verizon Wireless, defend any Third Party claim or action brought against Verizon Wireless, and/or its
Affiliates, directors, officers, employees, licensees, agents and independent contractors, to the extent such claim or action is based upon: 

  

	 	i.	a claim that any material supplied by InfoSpace or its authorized representative with respect to or in the Portal Services, excluding material supplied to InfoSpace by
Verizon Wireless, but including, without limitation, the InfoSpace Marks, links provided by InfoSpace or its authorized representative, and the InfoSpace Content accessed by such links: 

 (A) infringes the copyrights, patents, trademarks, service marks, or trade secrets, or violates any privacy or publicity rights of any Third
Party, or that InfoSpace is not the sole and exclusive owner of, or that it does not have the express written right to the Portal Services and all other materials provided by InfoSpace under the terms of this Agreement, 
 (B) is factually inaccurate in any material respect, or 
 (C) contains information, instructions or formulas that are injurious to a Third Party’s physical well-being, or that defames or disparages a Third Party, 
  

	 	ii.	a claim that any act or omission by InfoSpace or its authorized representative in connection with its performance under this Agreement violates any applicable law or
regulation, 

  

	 	iii.	a claim that, if true, would constitute a breach of a warranty, representation or covenant of InfoSpace as set forth in this Agreement, and/or 

 

	 	iv.	a claim that InfoSpace has misused any Verizon Wireless User Data. 

  

	 	b.	Verizon Wireless shall, at its own expense and at the request of InfoSpace, defend any Third Party claim or action brought against InfoSpace, its Affiliates, directors,
officers, employees, licensees, agents and independent contractors, to the extent such claim or action is based upon: 

  

	 	i.	a claim that any material supplied by Verizon Wireless or its authorized representative with respect to the Portal Services, excluding material supplied to Verizon
Wireless by InfoSpace, but including, without limitation, the Verizon Wireless Marks, links provided by Verizon Wireless or its authorized representative, the Verizon Wireless Content accessed by such links, and any content provided by Verizon
Wireless or its authorized representatives: 

 (A) infringes the copyrights, patents, trademarks, service marks,
or trade secrets, or violates any privacy or publicity rights of any Third Party, or that Verizon Wireless is not the sole and exclusive owner of, or that it does not have the express written right to the Verizon Wireless Services and all other
materials provided by Verizon Wireless under the terms of this Agreement, 
  

 PAGE 18 

 *** 
  

	 	iv.	to the extent Verizon Wireless receives such indemnification from its Third Party Content providers, a claim (including civil or criminal penalties levied by any
governmental agency): (i) arising from, or related to, any Third Party content, links or materials provided by Verizon Wireless or its vendors in connection with the Portal Services, including without limitation any claims based on the obscene,
pornographic, profane, fraudulent, libelous or defamatory nature of any Third Party content, links or materials supplied by Verizon Wireless or its vendors to InfoSpace in connection with the Portal Services, or (ii) arising from, or related
to, any User information that InfoSpace discloses to Third Parties at Verizon’s request. 

  

	 	c.	For the purposes hereof, the “Indemnifying Party” shall mean the Party having indemnification obligations pursuant to Sections 11.5(a) and/or 11.5(b) above.
The “Indemnified Party” shall mean the Party and/or all applicable Third Parties being indemnified pursuant to and identified in Sections 11.5 (a) or 11.5(b) above. “Indemnified Claims” shall mean those claims for which the
Indemnified Party is to be indemnified pursuant to Sections 11.5(a) or 11.5(b) above. 

  

	 	d.	In such cases where a Third Party claim or action is brought against either Party, the Indemnified Party shall promptly notify the Indemnifying Party, in writing,
specifying the nature of the claim or action, including the total monetary amount sought or other such relief as stated therein. The 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 19 

	 	 
Indemnified Party shall (i)cooperate with the Indemnifying Party, at the Indemnifying Party’s expense, in all reasonable respects in connection with the defense of any such claim or action
and (ii) at the Indemnified Party’s expense, be entitled to participate in the defense of any such claim. 

  

	 	e.	The Indemnified Party agrees that the Indemnifying Party shall have sole and exclusive control over the defense and settlement of any such third party claim.

  

	 	f.	In the event the Indemnifying Party elects not to undertake to control and conduct all proceedings or negotiations in connection with the defense of any claim or action
under this Section, the Indemnified Party shall have the right to enter a reasonable and good faith settlement with respect to any such claim or action upon providing the Indemnifying Party with 10 days notice of the Indemnified Party’s intent
to enter such reasonable and good faith settlement agreement. With respect to the foregoing: (i) an Indemnified Party shall not settle any claim or action under this Section without first seeking the Indemnifying Party’s permission, which
permission shall not be unreasonably withheld, and (ii) the Indemnifying Party shall issue payment, if applicable, to the Third Party claimant in accordance with the terms and conditions of the subject settlement agreement.

  

	 	g.	In consultation with and subject to the approval of the Indemnifying Party, the Indemnified Party shall have the right, to employ separate counsel to provide input into
the defense, at the Indemnified Party’s own cost. The Indemnifying Party shall reimburse the Indemnified Party, within 60 days of demand, for any payments made or loss suffered by it at any time after the date of tender, based upon the judgment
of any court of competent jurisdiction or pursuant to a reasonable, good faith and bona fide compromise or settlement of claims, demands, or actions, in respect to any damages to which the foregoing relates. 

  

	 	h.	The Indemnifying Party shall have the right to enter a reasonable and good faith settlement or compromise with respect to any claim or action under this Section,
provided that the Indemnifying Party shall not settle any such claim or action under this Section on the Indemnified Party’s behalf without first obtaining the Indemnified Party’s written permission, which permission shall not be
unreasonably withheld. 

  

	 	i.	The Indemnifying Party shall indemnify and hold the Indemnified Party harmless from and against any reasonable costs, damages and fees reasonably incurred by the
Indemnified Party, including but not limited to reasonable fees of attorneys and other professionals, that are attributable to such Indemnified Claims. The Indemnified Party shall not settle any Indemnified Claims without the prior written consent
of the Indemnifying Party, which consent shall not be unreasonably withheld. 

  

 PAGE 20 

 11.6 Limitation of Liability. 
 EXCEPT IN CONNECTION WITH THE GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT *** FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT ***, EVEN
IF *** HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SENTENCE SHALL NOT APPLY TO *** BREACH OF THE CONFIDENTIALITY OBLIGATIONS REFERENCED IN SECTION 14 OR EITHER PARTY’S INDEMNIFICATION OBLIGATIONS REFERENCED IN SECTION 11
*** 
  

	12	Intellectual Property. 

 12.1 Verizon
Wireless. As between the Parties, Verizon Wireless reserves and retains all right, title and interest in and to the Verizon Wireless Marks and Verizon Wireless Materials, along with all Intellectual Property Rights associated therewith.
Additionally, Verizon Wireless reserves and retains all right, title and interest in and to all Intellectual Property created by Verizon Wireless, provided that such Intellectual Property does not constitute an Enhancement (as defined in
Section 11.9(a)) of InfoSpace Intellectual Property. 
 12.2 InfoSpace. As between the Parties, InfoSpace reserves and retains all
right, title and interest in and to the InfoSpace Marks, the Portal Services (excluding the Verizon Wireless Materials and rights retained by Verizon Wireless as described in Section 11.1 above) and the Technology utilized under or in
connection with this Agreement, including but not limited to all Intellectual Property Rights associated therewith. 
 12.3 Verizon Wireless
Marks License. Subject to Section 12.5 and Exhibit C, Verizon Wireless hereby grants to Premium Wireless Services and it’s parent company InfoSpace, Inc the right to use, reproduce, publish, perform and display the Verizon Wireless
Marks in connection with the development, use, reproduction, modification, adaptation, publication, display and performance of the Portal Services. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 21 

 12.4 InfoSpace Marks License. Subject to Section 12.5 and Exhibit C, InfoSpace hereby grants to
Verizon Wireless the right to use, reproduce, publish, perform and display the InfoSpace Marks: (a) in connection with the development, use, reproduction, modification, adaptation, publication, display and performance of the Portal Services;
and (b) in promotional and marketing materials, content directories and indices, and electronic and printed advertising, publicity, newsletters and mailings about Verizon Wireless and its relationship with InfoSpace and the Portal Services.

 12.5 Use of Trademarks. Prior to the first use of any of the other Party’s Trademarks in a manner permitted herein, the Party
using such Trademarks shall submit a sample of such proposed use to the other Party for its prior written approval. Without limiting the generality of the foregoing, each Party shall strictly comply with all standards with respect to the other
Party’s Trademarks which may be furnished by such Party from time to time, and all uses of the other Party’s Trademarks in proximity to the trade name, trademark, service name or service mark of any other Person shall be consistent with
the standards furnished by the other Party from time to time. Further, neither Party shall create a combination mark consisting of one or more Trademarks of each Party. All uses of the other Party’s Trademarks and goodwill therein shall inure
to the benefit of the Party owning such Trademark. Each Party hereby acknowledges and agrees that, as between the Parties, the other Party is the owner of the Trademarks identified as its Trademarks on Exhibit C. Either Party may update or change
the list of Trademarks usable by the other Party hereunder at any time by written notice to the other Party. Any materials, activities, products, or services distributed or marketed by a Party in conjunction with the other Party’s Marks shall:
(i) meet all terms of this Agreement, (ii) meet or exceed standards of quality and performance generally accepted in the telecommunications industry, and (iii) comply with all applicable laws, rules, and regulations. Each Party shall
fully correct and remedy any deficiencies in its use of the other Party’s Marks and/or the quality of any materials, activities, products, or services it offers or markets in conjunction with the other Party’s Marks, upon reasonable notice
from the other Party. 
 12.6 Copyright Notices. InfoSpace and Verizon Wireless acknowledge that the Portal Services may contain
copyright and patent notices of copyrighted or copyrightable works, including those of InfoSpace and its affiliates, Verizon Wireless and its affiliates, and Third Parties. 
 12.7 Other Trademarks. InfoSpace shall not register or attempt to register any of the Verizon Wireless Marks or any Trademarks that Verizon Wireless reasonably deems to be confusingly similar to
any of the Verizon Wireless Marks. Verizon Wireless shall not register or attempt to register any of the InfoSpace Marks or any Trademarks that InfoSpace reasonably deems to be confusingly similar to any of the InfoSpace Marks. 
 12.8 Further Assurances. Each Party shall take, at the other Party’s expense, such action (including, without limitation, execution of
affidavits or other documents) as the other Party may reasonably request to effect, perfect or confirm such other Party’s ownership interests and other rights as set forth in this Section 12. 
 12.9 No Joint Development. The Parties contemplate that there will be no ad hoc joint development of Intellectual Property under this Agreement. The
Parties shall not engage in joint development except as they may separately agree, in writing, in advance. 
  

 PAGE 22 

	 	a.	In no event shall enhancements, adaptations, improvements, modifications and/or derivative works (“Enhancements”) created from one Party’s pre-existing
Intellectual Property be considered to be jointly owned by the Parties, regardless of which Party creates the Enhancement, it being understood that, subject to any licenses granted herein, such Enhancements shall be the sole and exclusive property
of the owner of the Intellectual Property upon which such Enhancements are based. 

 12.10 Ownership of Intellectual Property.

  

	 	a.	Any Intellectual Property now owned or subsequently developed by InfoSpace or its Third Party suppliers, that is offered for use as part of the Portal Services will
continue to be owned by InfoSpace. 

  

	 	b.	Any Intellectual Property now owned or subsequently developed by Verizon Wireless or its Third Party suppliers, that is offered for use as part of the Verizon Wireless
Services, the Verizon Wireless Network, and/or the Portal Services, will continue to be owned by Verizon Wireless. 

  

	 	c.	Neither Party shall attempt to register, with a state or federal agency, any Intellectual Property developed by the other Party, or its Third Party suppliers, that is
offered as part of the Portal Services. 

 12.11 Rights. Neither Party shall have any rights to any materials, content or
technology provided by the other Party hereunder, except as specifically provided in this Agreement, and neither shall alter, modify, copy, edit, format, translate, create derivative works of or otherwise use any materials, content or technology
provided by the other Party except as explicitly provided for herein, or as approved in advance, in writing, by the other Party. 
  

	 	a.	To the extent that InfoSpace provides Verizon Wireless with any written technical specifications or documentations with respect to the Portal Services, such
specifications are licensed to Verizon Wireless on a nonexclusive, non-assignable, non-sublicenseable basis, and may be used by Verizon Wireless solely for the purpose of providing input to InfoSpace (unless otherwise agreed to, in writing, by the
Parties). 

  

	 	b.	To the extent that Verizon Wireless provides InfoSpace with any written technical specifications or documentations with respect to the Verizon Wireless Network or the
Verizon Wireless Services (“Verizon Wireless Specifications”), such Verizon Wireless Specifications are licensed to InfoSpace on a nonexclusive, non-assignable, non-sub-licenseable basis, and may be used by InfoSpace solely for the purpose
of providing input to Verizon Wireless (unless otherwise agreed to, in writing, by the Parties). 

 12.12 Developed
Technology. The Parties contemplate that, from time-to-time, one Party may agree to develop Developed Technology for the other pursuant to a separate written agreement. The ownership and/or license rights in such Developed Technology,
compensation for its development, and other terms regarding Developed Technology shall be as set forth in such separate agreement. 
 12.13
Reservation of Rights. Each Party reserves all rights not expressly granted herein. 
  

 PAGE 23 

 12.14 Consumer Clear Disclosure/Spam. Except as otherwise set forth in this Agreement, InfoSpace
agrees that its collection, use and disclosure of Verizon Wireless User Data will comply with: (i) all applicable laws and regulations, and (ii) Verizon Wireless’ standard privacy policies, attached as Exhibit K. InfoSpace will not
disclose Verizon Wireless User Data collected hereunder to any Third Party in a manner that identifies Users or Verizon Wireless Users: (A) as end users of the Portal Services, (B) as users of Verizon Wireless products or services, or,
(C) unless with the consent of Users, as users of InfoSpace’s products or services. InfoSpace will not send, via SMS or WAP push, any Spam or advertising through the Verizon Wireless Network to any User absent Verizon Wireless’ prior
written approval. 
  

	13	Best Practices Guide 

 13.1 Use of Best
Practices Guide. InfoSpace hereby grants Verizon Wireless the right to use the InfoSpace Best Practices Guide (the “Guide”), attached hereto as Exhibit N, as may be updated by InfoSpace from time to time, for the limited purpose of
distributing portions or all of the Guide to Third Party content providers that will provide content via the Portal Services, subject to the following: 
  

	 	(a)	such use shall be non-exclusive; 

  

	 	(b)	Verizon Wireless’ use of the Guide shall be subject in all cases to the disclaimer set forth in Section 13.2 below and Verizon Wireless shall include a
substantially similar disclaimer within any document embodying all or portions of the Guide; and 

  

	 	(c)	 Verizon Wireless shall include the following attribution within any document embodying all or portions of the Guide: “portions © [current year] InfoSpace.” 

 13.2 Disclaimer. INFOSPACE DOES NOT WARRANT THAT THE INFORMATION CONTAINED IN THE GUIDE IS ERROR-FREE. INFOSPACE IS PROVIDING THE GUIDE TO YOU “AS IS” AND “WITH ALL FAULTS.”
INFOSPACE DOES NOT WARRANT, BY VIRTUE OF THIS DOCUMENT, OR BY ANY COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OF TRADE, OR ANY COLLATERAL DOCUMENT HEREUNDER OR OTHERWISE, AND HEREBY EXPRESSLY DISCLAIMS, ANY REPRESENTATION OR WARRANTY OF ANY KIND
WITH RESPECT TO THE GUIDE, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION OR WARRANTY OF DESIGN, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, OR ANY REPRESENTATION OR WARRANTY THAT THE INFORMATION CONTAINED
IN THE GUIDE IS APPLICABLE TO OR INTEROPERABLE WITH ANY SYSTEM, DATA, HARDWARE, OR SOFTWARE OF ANY KIND. ***. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 24 

	14	Confidential Information 

 During the
course of this Agreement and the negotiation hereof, either Party may be given access to Confidential Information (orally, in hardcopy and/or electronic form) belonging to the other Party (the Disclosing Party”). In connection therewith, the
following shall apply: 
 14.1 The Party receiving the Confidential Information (the “Receiving Party”) shall not disclose any
Confidential Information to Third Parties for five (5) years following the date of its disclosure by the Disclosing Party to the Receiving Party, except to the Receiving Party’s consultants as provided for below. However, the Receiving
Party may disclose Confidential Information in accordance with judicial or other governmental order, provided the Receiving Party shall first give the Disclosing Party reasonable notice prior to making such disclosure, and shall comply with any
applicable protective order or equivalent, 
 14.2 The Parties agree to protect the Confidential Information of the other Party in the
same manner in which it protects its own proprietary and confidential information of like kind, but in no event, shall either Party exercise less than reasonable care in protecting the Confidential Information of the other Party, 
 14.3 Access to Confidential Information shall be restricted to the Receiving Party’s employees, agents and contractors who have a need to know
and shall be subject to the confidentiality provisions of this Agreement. The Receiving Party shall take reasonable steps to ensure that all employees, agents and contractors are bound by the confidentiality provisions of this Agreement, 

14.4 Confidential Information may be disclosed, reproduced, summarized or distributed only in pursuit of the Receiving Party’s business
relationship with the Disclosing Party under the terms of this Agreement, 
 14.5 Receiving Party may not reverse engineer, decompile or
disassemble any software disclosed to Receiving Party, 
 14.6 All Confidential Information made available hereunder, including copies
and summaries thereof, shall be returned to the Disclosing Party or destroyed upon: (a) expiration or termination of this Agreement, or (b) request by the Disclosing Party, unless the Receiving Party is otherwise allowed to retain such
Confidential Information in accordance with this Agreement, 
 14.7 Nothing in this Agreement shall prohibit or limit either Party’s
use of information that: (a) was previously known to the Receiving Party, absent any obligation to maintain the confidentiality thereof, (b) was independently developed by or for the Receiving Party, provided that such can be verified,
(c) was acquired by the Receiving Party from a Third Party which is not, to the Receiving Party’s knowledge (after having made commercially reasonable inquiry thereof), under an obligation of confidence with respect to such information, or
(d) is or becomes publicly available through no breach of this Agreement, 
  

 PAGE 25 

 14.8 If either Party receives a subpoena or other validly issued administrative or judicial process
(“Notice to Produce”) requiring the production of the Confidential Information of the other Party, it shall provide prompt notice to the other of such receipt. The Party receiving the Notice to Produce shall thereafter be entitled to
comply with such Notice to Produce to the extent permitted by law without being in breach of this Agreement, 
 14.9 The Receiving Party
shall notify the Disclosing Party as soon as is reasonably possible under the circumstances, upon discovery of any unauthorized use or disclosure of Confidential Information, and will cooperate with the Disclosing Party in every reasonable way to
help the Disclosing Party regain possession of the Confidential Information and prevent its further unauthorized use, 
 14.10 All
information which a Disclosing Party discloses to a Receiving Party and which is to be protected hereunder as Confidential Information, shall: (a) if disclosed in writing or in some other tangible form, be conspicuously labeled as Proprietary,
Confidential, or the like, at the time of delivery, and (b) if disclosed orally, be identified as being Proprietary, Confidential, or the like, prior to or following disclosure. Either Party shall have the right to correct any inadvertent
failure to designate information as Confidential Information by written notification, as soon as practical after disclosure is made, but in any event, no later than sixty (60) days after such error is determined. The Party receiving said
notification shall, from that time forward, and to the extent said Confidential Information is not in the public domain, treat such information as Confidential under the terms of this Agreement, and 
 14.11 The terms of confidentiality under this Agreement shall not be construed to limit either Party’s right to independently develop or acquire
products without use of the other Party’s Confidential Information. 
  

	15	Miscellaneous 

 15.1 Publicity.
Except for legally mandated disclosures or rules of the applicable stock exchanges on which the securities of the Parties are traded, no Party shall issue any press release or make any public announcement(s) disclosing the terms or the existence of
this Agreement without the prior written consent of the other Party. 
  

	 	a.	The Parties agree to issue, promptly upon the launch of the Portal Services, a joint press release announcing the launch of the Portal Services and mutually agreed upon
publicity and general marketing communications concerning their relationship and other mutually agreed upon matters. Neither Party shall issue any other such publicity or general marketing communications concerning their relationship without prior
written consent of the other Party. 

 15.2 Independent Contractors. Verizon Wireless and InfoSpace are independent
contractors under this Agreement, and nothing herein shall be construed to create a partnership, joint venture, franchise, agency or relationship of any other kind between Verizon Wireless and InfoSpace. Neither Party has any authority to enter into
agreements of any kind on behalf of the other Party, and neither Party will attempt to or create any license, warranty or other obligation, express or implied, on behalf of the other Party or any of its Affiliates. 
  

 PAGE 26 

 15.3 Professionalism. InfoSpace shall remove from the work, at Verizon Wireless’ request,
any employee furnished by InfoSpace who, in Verizon Wireless’ opinion is incapable, uncooperative, or otherwise unacceptable in the execution of the work to be performed under this Agreement. 
 15.4 Assignment; Merger. Neither Party may assign this Agreement or any of its rights or delegate any of its duties under this Agreement without the
prior written consent of the other Party, not to be unreasonably withheld. Notwithstanding the foregoing, either Party may assign this Agreement, without the other Party’s consent, to its parent company or to any purchaser of all or
substantially all of such Party’s assets, or to any successor by way of merger, consolidation or similar transaction. Subject to the foregoing, this Agreement will be binding upon, enforceable by, and inure to the benefit of the Parties and
their respective parents, successors, assigns, affiliates and future  
 15.5 Choice of Law. This Agreement shall be
governed by, and construed in accordance with, the laws of the State of Delaware, without reference to its choice of law rules.  
 15.6 Dispute Resolution. 
  

	 	(a)	Arbitration. Any controversy or claim arising out of or relating to this Agreement, or the breach, termination or validity thereof, shall be settled by a sole
arbitrator in accordance with the CPR Non-Administered Arbitration Rules. The arbitration shall be governed by the United States Arbitration Act, 9 U.S.C. 1-16, and judgment upon the award rendered by the Arbitrators may be entered by any court
having jurisdiction thereof. The place of the arbitration shall be New York, New York. Punitive and exemplary damages shall not be awarded. Process may be served on either party by U.S. Mail, postage prepaid, certified or registered, return receipt
requested, or by such other method as is authorized by law. Notwithstanding the foregoing, each Party may institute formal proceedings at any time with a court of competent jurisdiction to avoid the expiration of any applicable limitations period,
to preserve a superior position with respect to other creditors, or as provided in 15.6(b) (“Injunctive Relief”) below. 

  

	 	(b)	Injunctive Relief. Notwithstanding the dispute resolution process set forth in Section 15.6(a) above, if (i) a Party determines that a breach (or
potential breach) of the terms of this Agreement by the other Party may result in damages or consequences that would be immediate, severe and incapable of adequate redress after the fact, so that a temporary restraining order or other immediate
injunctive relief is the only adequate remedy; or (ii) a Third Party necessary to the resolution of any dispute cannot be joined in the arbitration proceedings, that Party may institute proceedings for appropriate equitable relief in a court of
competent jurisdiction. 

 15.7 Nonwaiver. No waiver of any breach of any provision of this Agreement shall constitute a
waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving Party. 
  

 PAGE 27 

 15.8 Force Majeure. Neither Party shall be deemed to be in default of or to have breached any
provision of this Agreement as a result of any delay, failure in performance or interruption of service, resulting directly or indirectly from acts of God, acts of civil or military authorities, civil disturbances, terrorism, wars, strikes or other
labor disputes, fires, flood, storm, explosions, or any other cause which is beyond the reasonable control of such Party and such causes a Party to be unable to perform hereunder, resulting in a material or adverse effect on this Agreement, and
provided that such Party makes reasonable efforts to promptly remedy the failure or delay when such cause is eliminated. If a Party’s failure or delay of performance is excused by this Section for thirty (30) days or more, the other Party
may, but shall not be obligated to, immediately terminate this Agreement upon written notice to the non-performing Party. 
 15.9
Notices. Any notice or other communication required or permitted to be given hereunder shall be given in writing and delivered in person, mailed via confirmed facsimile or e-mail, or delivered by recognized courier service, properly addressed
and stamped with the required postage, to the applicable Party at its address specified below and shall be deemed effective upon receipt. Either Party may from time to time change the individual to receive notices or its address by giving the other
Party notice of the change in accordance with this section. 
 To Verizon Wireless: 
 Notices To Verizon Wireless: 
 Verizon
Wireless 
 Address: 180 Washington Valley Road 
 Address: Bedminster, New Jersey 07921 
 Attn.: ***, Executive Vice President and Chief Technical Officer 
 Fax: *** 
 Copy to: 
 ***, 
 Associate General Counsel 
 Sales, Marketing and 
 Consumer Law 
 30 Independence Blvd 
 Warren, New Jersey 07059

 Telephone: *** 
 Fax: *** 

Email Address: *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 28 

 To InfoSpace: 
 Premium Wireless Services USA, Inc. 
 10940 Wilshire Blvd., 9th Floor 
 Los Angeles, CA 90024 
 Fax: *** 
 Attention: Legal Department              Attention: EVP - Wireless 
 with a copy to: 
 Premium Wireless Services USA, Inc. 
 10940 Wilshire Blvd., 9th Floor 
 Los
Angeles, CA 90024 
 Fax: *** 
 Attention: VP – Legal Affairs 
 15.10 Savings. In the event any provision of this Agreement shall for any reason be
held to be invalid, illegal or unenforceable in any respect, the remaining provisions shall remain in full force and effect. If any provision of this Agreement shall, for any reason, be determined by a court of competent jurisdiction to be
excessively broad or unreasonable as to scope or subject, such provision shall be enforced to the extent necessary to be reasonable under the circumstances and consistent with applicable law while reflecting as closely as possible the intent of the
Parties as expressed herein. 
 15.11 Integration. This Agreement contains the entire understanding of the Parties hereto with
respect to the transactions and matters contemplated hereby, it supersedes all previous agreements or negotiations between InfoSpace and Verizon Wireless concerning the subject matter hereof, and it cannot be amended except by a writing signed by
both Parties. 
 15.12 Counterparts; Electronic Signature. This Agreement may be executed in counterparts, each of which will be
deemed an original, and all of which together constitute one and the same instrument. 
 15.13 PLANT AND WORK RULES AND RIGHT OF ACCESS 

 15.13.1. Anyone acting on behalf of one Party, while on the premises of the other, shall comply with all plant rules,
regulations and premises owner’s standards for security, including (when required by U.S. government regulations) submission of satisfactory clearance from U.S. Department of Defense and other federal authorities concerned. 
 15.13.2. Each Party shall permit reasonable access during normal working hours to its facilities in connection with the Portal Services.
Reasonable prior notice shall be given when access is required. 
 15.13.3. InfoSpace shall provide, upon reasonable advance
notice from Verizon Wireless, its employees, subcontractors, and agents and work vehicles with identification in accordance with current Verizon Wireless requirements. 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 29 

 15.13.4. If InfoSpace is given access, whether on-site or through remote facilities, to any
Verizon Wireless computer or electronic data storage system in order for InfoSpace to accomplish the Portal Services called for in this Agreement, InfoSpace shall limit such access and use solely to perform Portal Services within the scope of this
Agreement and shall not access or attempt to access any computer system, electronic file, software or other electronic services other than those specifically required to accomplish the work required under this Agreement. InfoSpace shall limit such
access to those of its employees who are authorized by Verizon Wireless to have such access in connection with this Agreement, and shall follow all Verizon Wireless’ reasonable security rules and procedures for use of Verizon Wireless’
electronic resources, provided that such rules and procedures are furnished to InfoSpace at the time of such access or in advance. All user identification numbers and passwords disclosed to InfoSpace and any information obtained by InfoSpace as a
result of InfoSpace’s access to and use of Verizon Wireless’ computer and electronic data storage systems shall be deemed to be, and shall be treated as, Verizon Wireless Confidential Information under applicable provisions of this
Agreement. Verizon Wireless reserves the right to monitor such actions by InfoSpace and InfoSpace agrees to cooperate with Verizon Wireless in the investigation of any apparent unauthorized access by InfoSpace to Verizon Wireless’ computer or
electronic data storage systems or unauthorized release of Verizon Wireless’ Confidential Information by InfoSpace. 
 15.14
Insurance. 
 15.14.1 As of the Effective Date and throughout the Term, InfoSpace shall maintain the insurance coverage set
forth below: 
  

	 	a.	Worker’s Compensation and related insurance as prescribed by the law of the state in which the work is performed; 

  

	 	b.	Employer’s liability insurance with limits of at least ***; 

  

	 	c.	Professional Liability (Errors and Omissions) covering services and/or intellectual property risks of copyright, trademark and patent infringement with limits of not
less than ***; and 

  

	 	d.	Commercial general liability insurance (including, but not limited to, premises operations, broad-form property damage, products/completed operations, contractual
liability, independent contractors, personal injury) and, if the use of automobiles is required, comprehensive automobile liability insurance, each with limits of at least ***. 

 The limits above may be satisfied through a combination of primary and/or umbrella excess coverage. 
 15.14.2 The insuring carriers shall be rated at least A- by AM Best. Such policies shall be primary and non-contributory by Verizon Wireless.
Verizon Wireless shall be named as an additional insured on all liability policies in Section 15.14.1 (d). InfoSpace shall furnish to Verizon 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 30 

 
Wireless certificates of such insurance within ten (10) days of the execution of this Agreement and with each policy renewal. The certificates shall provide that at least ten (10) days
prior written notice of cancellation or material change of the insurance to which the certificates relate shall be given to Verizon Wireless. The fulfillment of the obligations hereunder in no way modifies InfoSpace’s obligations to indemnify
Verizon Wireless under this Agreement. 
 15.15 NO COMPETITOR ADVERTISING 
 The Parties agree that InfoSpace shall not be entitled to advertise via the Portal Services, nor shall it place advertisements of third parties on the Portal Services without written consent of Verizon
Wireless. 
 15.16 Subcontracting. InfoSpace shall not, without the prior written consent of Verizon Wireless, subcontract to a Third
Party any material portion of the Service provided under this Agreement. 
 15.17 Post Execution Cooperation. At any time, and from
time-to-time within the thirty (30) day period following the Effective Date, the Parties agree to cooperate in good faith to amend and/or amend and restate this Agreement, including all Exhibits and attachments, (in each case, in writing,
signed by both Parties) as may be necessary in order toensure that the provisions hereof are internally consistent, do not conflict with any other provisions hereof, that the section references are accurate, and that this Agreement otherwise
accurately reflects the agreement of the Parties. Within thirty (30) calendar days of the Effective Date the Parties shall develop Exhibit L, Content Hosting and update Exhibit F-1, Service Level Agreement, which will include provisions for the
service level requirements related to the interfaces described in Exhibits B and J. If said exhibits are not developed within said thirty (30) days, the Parties shall use the escalation process outlined in Section 10.4 of the Agreement for
resolution. 
 15.18 Entire Agreement. The terms and provisions herein contained constitute the entire understanding between the
Parties with regard to the terms hereof, the Exhibits hereto and the SLA, and shall supersede all previous communications, whether oral or written, and no agreements or understandings varying or extending this Agreement, the Exhibits hereto or the
SLA shall be binding upon any Party hereto unless agreed to in writing and signed by a duly authorized officer or representative thereof. This Agreement is specifically intended to terminate and supercede the Letter Agreement between the Parties
dated March 2, 2004. 
  

	 	a.	Should the Federal Communications Commission (“FCC”) or any state or federal law, render any opinion, term, covenant, restriction, representation or warranty
of this Agreement to be illegal, void or unenforceable, in whole or in part, the Parties agree to enter into good faith negotiations designed to resolve any discrepancy (whether a business or legal issue) which may have arisen as a result of the
court’s order, and/or to fill any gap in the contract (again, whether business or legal) which the court order or change in law may have brought about. 

  

 PAGE 31 

 15.19 Testimony. Matters relating to this Agreement may be in issue before various regulatory bodies.
InfoSpace, including senior members of its firm, agrees to have appropriate members of its firm available to testify at reasonably appropriate times and for reasonable fees, at Verizon Wireless’ sole cost and expense, regarding any material
aspect of this Agreement as known to InfoSpace or its employees. Nothing set forth in this Section 15.19 shall restrict or prohibit InfoSpace or any of its agents or employees from asserting applicable claims of confidentiality, trade secrets
or legal privilege. 
 15.20 InfoSpace, Inc. Premium Wireless Services USA, Inc. is a subsidiary of InfoSpace, Inc. To the extent that
Premium Wireless Services USA, Inc. is unable or unwilling to fulfill its obligations under this Agreement, InfoSpace, Inc. agrees to fulfill such obligations on Premium Wireless Services USA, Inc.’s behalf. 
 IN WITNESS WHEREOF, the Parties have duly executed and delivered this Agreement as of the Effective Date. 
  

					
	Cellco Partnership d/b/a Verizon Wireless	 		 	Premium Wireless Services USA, Inc.
			
	***	 		 	***
	By (signature)	 		 	By (signature)
			
	***	 		 	***
	Name	 		 	Name
			
	President & CEO	 		 	President
	Title	 		 	Title
			
		 		 	InfoSpace, Inc.
			
		 		 	***
		 		 	By (signature)
			
		 		 	***
		 		 	Name
			
		 		 	CAO
		 		 	Title

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 32 

 LIST OF EXHIBITS 
 Exhibit A – Definitions 
 Exhibit B – Portal Services 
 Exhibit C – Trademarks 
 Exhibit D –
Commercial Terms 
 Exhibit E – Form of Work Order 
 Exhibit F – Modalyst System Diagram 
 Exhibit G – Training 
 Exhibit H – Service Level Agreement 
 Exhibit I
– Acceptance Test Plan 
 Exhibit J – Statement of Work and Reporting 
 Exhibit K – Verizon Wireless Privacy Policy 
 Exhibit L – Content Hosting 
 Exhibit M – Intentionally omitted 
 Exhibit N
– InfoSpace Best Practices Guide 
 Exhibit O – InfoSpace Computing Security Policy 
 Exhibit P – Application Validation Process 
  

 PAGE 33 

 EXHIBIT A 
 DEFINITIONS 
 1. “Adult Content” shall mean
any obscene, profane, pornographic, sexually suggestive or nude content. 
 2. “Adverse Impact” shall mean a Verizon
Wireless Network circuit-switched outage (excluding any outages for scheduled maintenance) that lasts *** within a particular Verizon Wireless market (i.e., a Metropolitan Service Area or Rural Service Area as designated by the Federal
Communications Commission), and that is caused by the Portal Services. 
 3. “Affiliate” shall mean, with respect to a
Party to this Agreement, any Person, that directly or indirectly, through one or more intermediaries, controls, is controlled by or is under common control with such Party to this Agreement. For purposes of this definition, “control” when
used with respect to any specified Person means the power to direct the management and policies of such Person, directly or indirectly, or has ownership of at least ten percent (10%) of the voting securities of such Person. 
 4. “Aggregate Information” shall mean usage data or other information about multiple Users that does not contain Personally
Identifiable Information. 
 5. “Commercial Mobile Radio Service” (“CMRS”) shall mean a radio service in which
common carriers are, as of the Effective Date, authorized by the Federal Communications Commission under the Code of Federal Regulations (CFR) Title 47, Part 22 and licensed under CFR Title 47, Part 22, Subpart H, to offer and provide service for
hire to the general public through a cellular system utilizing the channels and frequency bandwidths assigned under CFR Title 47, Part 22, Subpart H, Section 22.905. 
 6. “Commercial Service Date” means the earlier of: (i) June 25, 2004, or (ii) the date of Verizon Wireless’ written acceptance of the Portal Services in
accordance with Section 1(b) of Exhibit D. 
 7. “Confidential Information” shall mean nonpublic information (in
whatever form), that the disclosing Party designates as being confidential or which, under reasonable circumstances surrounding disclosure would be treated as confidential. “Confidential Information” includes, but is not limited to
specifications, drawings, sketches, models, samples, reports, plans, forecasts, current or historical data, computer programs, documentation, market research, market plans, business plans, information relating to released or unreleased disclosing
Party products or services, information relating to the marketing or promotion of any disclosing Party product or service, the disclosing Party’s business policies or practices, information received from others that the disclosing Party knows
it is obligated to treat as confidential, and all other nonpublic, technical, financial or business data, which is disclosed to one Party hereunder by the other Party. Confidential Information shall not include any information that: (a) is or
subsequently becomes publicly available without the receiving Party’s breach of any obligation owed to the disclosing Party, (b) became known to the receiving Party prior to the disclosing Party’s disclosure of such 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 34 

 
information to the receiving Party, provided such can be verified, (c) became known to the receiving Party from a source other than the disclosing Party other than by the breach of an
obligation of confidentiality owed to the disclosing Party, provided such can be verified, or (d) is independently developed by the receiving Party, provided such can be verified. Confidential Information disclosed to the receiving Party by any
disclosing Party Affiliate and/or agents shall be considered Confidential Information under the terms of this Agreement and in accordance with this definition. 
 8. “Effective Date” shall mean the last date upon which this Agreement is signed by both Parties. 
 9. “Electronically Transmitted Information” shall mean all information exchanged between the Parties by means of electronic transfer as per the terms of this Agreement, as well as
any service that either Party may provide to the other Party under this Agreement by means of electronic transfer, including the media upon which the information is stored or from which the service is rendered. 
 10. “Implementation Schedule” means a schedule for the development and delivery of the Portal Services, to be mutually agreed upon
by the Parties, in writing, including milestones to be met by each Party in connection with the development and delivery of the Portal Services. 
 11. “InfoSpace Marks” means those Trademarks of InfoSpace set forth on Exhibit C hereto and such other Trademarks (if any) as InfoSpace may from time to time notify Verizon Wireless in writing to be “InfoSpace
Marks” within the meaning of this Agreement. 
 12. “InfoSpace Pages” means the “PC Pages” and the
“Phone Pages.” 
 13. “Intellectual Property” shall mean: (a) copyright rights (including, without
limitation, the exclusive right to use, reproduce, modify, distribute, publicly display and publicly perform the copyrighted work), (b) trademark rights (including, without limitation trade names, trademarks, service marks, and trade dress),
(c) patent rights (including, without limitation, the exclusive right to make, use, offer to sell, and sell, (d) trade secrets, (e) moral rights, (f) inventions, (g) software applications, and (h) software rights, as
such rights arise under the laws of the United States. 
 15. “Intellectual Property Rights” means any patent, copyright,
rights in Trademark, trade secret, moral right, mask work and any other intellectual property or proprietary right of any kind, whether arising under the laws of the United States or any other nation, state or jurisdiction. 
 16. “Mobile Virtual Network Operator” shall mean a Person that offers CMRS services to customers, including its own mobile network code,
SIM card, and mobile switching center, but does not necessarily own the radio frequency (spectrum) allocation on which it operates. 
 17.
“Page View” means a display of a Phone Page on a Wireless Device. 
 18. “PC” means a personal computer.

 19. “PC Pages” means web pages that are hosted by InfoSpace and prepared using HTML and intended for presentation to Users
using PCs as their display device. 
  

 PAGE 35 

 20. “Person” means any natural/individual person, corporation, subsidiary, partnership,
co-partnership, limited liability company, firm, joint venture, association, joint stock company, trust, estate, unincorporated organization, or other entity, however organized. 
 21. “Personally Identifiable Information” shall mean: (a) information about a User that identifies him or her as a unique individual (e.g., stating his or her name, credit card
number, social security number, user ID, or electronic serial number), or (b) contact information identifying the User as a unique individual (e.g., his or her phone number, mobile directory number, physical address, email address or alias
email address). 
 22. “Phone Pages” means web pages that are hosted by InfoSpace and prepared using XHTML and intended
for presentation to Users using Wireless Devices as their display device. 
 27. “Portal Services” means the products and
services that will be made available to Verizon Wireless by InfoSpace as set forth in this Agreement and pursuant to the specifications of Exhibit B. 
 23. “Premium Content” means content accessible to Users via the Verizon Wireless Services for which InfoSpace provides authorization services via Subscription Manager as described in
Section A(1)(b) of Exhibit B. 
 24. “Project” shall mean the work required by and the cooperation anticipated between the
Parties under the terms and conditions of this Agreement. 
 25. “Retail Revenue” means all subscription revenue generated by
Verizon Wireless from Premium Content. 
 26. “Self-Help Code” means any back door, “time bomb,” drop dead device, or
other software routine intentionally designed to disable a computer program automatically with the passage of time or under the positive control of a person other than an owner or licensee of the program. Self-Help Code does not include software
routines in a computer program, if any, designed to permit the owner or licensor of the computer program (or other person acting by authority of the owner or licensor) to obtain access to a licensee’s computer system(s) (e.g., remote access via
modem) for purposes of maintenance or technical support. 
 28. “Statement of Work” means functional requirements for the
Portal Services to be mutually agreed upon, in writing, by the Parties. 
 29. “Technology” means any know-how, graphics,
techniques, methods, formulae, drawings, designs, source code, concepts, ideas, documentation, or any improvement or upgrade thereto, whether or not patentable or copyrightable and whether or not reduced to practice related to or used by or on
behalf of InfoSpace or any of its affiliates in connection with the Portal Services or any portion thereof or to provide access to the Services. 
 30. “Term” shall mean the period of time from the Effective Date until the termination or expiration of this Agreement, including any renewal and transition periods, as stated in Section 8.1. 
 31. “Territory” shall mean the United States of America. 
 32. “Third Party” means any Person not a Party to this Agreement. 
  

 PAGE 36 

 33. “Trademarks” means trademarks, service marks, trade names, proprietary logos or
indicia, and other source or business identifiers. 
 34. “Unauthorized Code” shall mean any virus, Trojan horse, worm, or any
other software routines or hardware components intentionally designed to permit unauthorized access, to disable, erase, or otherwise harm software, hardware, or data, or to perform any other such actions. The term Unauthorized Code does not include
Self-Help Code. 
 35. “User” means any customer of Verizon Wireless that is authorized by Verizon Wireless to access the
Verizon Wireless Services. 
 36. “User Data” means all information, whether Aggregate Information or Personally Identifiable
Information (including, but not limited to the MIN and the MDN), generated or collected by or for Verizon Wireless: (a) under the terms of any Verizon Wireless customer agreement, (b) in connection with a Verizon Wireless User’s use
of the Verizon Wireless Services and/or the Portal Services, and/or (c) under stand-alone terms and conditions, the terms and conditions of a Verizon Wireless customer agreement or under a similar agreement. 
 37. “Verizon Wireless Competitor” shall mean any mobile network operator or any Mobile Virtual Network Operator. 
 38. “Verizon Wireless Content” means any content owned or licensed by Verizon Wireless that Verizon Wireless provides to InfoSpace for use
in connection with the Portal Services. 
 39. “Verizon Wireless Marks” means those Trademarks of Verizon Wireless set forth on
Exhibit C hereto and such other Trademarks (if any) as Verizon Wireless may from time to time notify InfoSpace in writing to be “Verizon Wireless Marks” within the meaning of this Agreement. 
 40. “Verizon Wireless Materials” means the Verizon Wireless Marks and any other graphical or other content, specifications or materials,
including, without limitation: (a) user interface design components, owned or licensed by Verizon Wireless and supplied by Verizon Wireless to InfoSpace for inclusion in the Portal Services, and (b) any applications, technologies or
services owned or licensed by Verizon Wireless and supplied by Verizon Wireless to InfoSpace for inclusion in the Portal Services. 
 41.
“Verizon Wireless Network” shall mean the CMRS switching equipment, cell site transceiver equipment and other equipment and systems which are owned, operated and/or managed by Verizon Wireless for the provision of the Verizon Wireless
Services in any part of the Territory in which Verizon Wireless is licensed by the FCC to provide the Verizon Wireless Services, and as may be configured and reconfigured at anytime and from time-to-time by Verizon Wireless in its sole discretion.

 42. “Verizon Wireless Services” shall mean the package of wireless network services offered by Verizon Wireless (which may
change from time-to-time at the sole discretion of Verizon Wireless), including the Verizon Wireless Network, that, among other things, enables voice and/or data Verizon Wireless Users to access the Portal Services via a Wireless Device. 

 

 PAGE 37 

 43. “Virus” shall mean disabling or Unauthorized Code, Self Help Code or other software
routines designed to cause data or information, systems or applications, or any portion thereof, and without the control of the user thereof: (a) to become lost or erased, (b) to become inoperable, or (c) to operate in an unauthorized
manner. 
 44. “Wireless Device” means those devices supported in accordance with the technical specifications set forth in
this Agreement that contain a WAP 2.0 browser as referenced in Section B of Exhibit B, plus any new devices the Parties may agree upon in the future. 
  

 PAGE 38 

 EXHIBIT B 
 PORTAL SERVICES 
  

	A.	Description of Portal Services. 

 Subject
to the terms and conditions of this Agreement, InfoSpace will, in cooperation with Verizon Wireless, design, develop, implement, host and maintain the Portal Services. Verizon Wireless will design and supply the graphical content and Verizon
Wireless Marks to be used in connection with the Portal Services, and InfoSpace will be responsible for implementing the graphical user interface and related design elements for the Portal Services. 
 *** 
 As between the Parties, Verizon Wireless
shall be solely responsible for: (i) setting and collecting fees from Users for access to the Portal Services, and (ii) direct communications with Users regarding telecommunications services enabling InfoSpace to provide the Portal
Services. 
 The Portal Services will be comprised of the following Content Management Tools and Hosting Services: 
  

	B.	Content Management Tools 

 (a) *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 39 

 *** 
  

	1.	Hosting Services 

 ***

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 40 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 41 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 42 

 ***. 
  

	C.	Wireless Devices Supported. 

 1. InfoSpace
will optimize the Portal Services for presentation on the following Wireless Devices, *** 
 Throughout the contract period InfoSpace will
continue to optimize the Portal Services for each new Wireless Device that Verizon Wireless makes available to end customers on a commercial basis. ***. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 43 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 44 

 EXHIBIT C 
 TRADEMARKS 
 Verizon Wireless Marks 
 Verizon Wireless reserves any and all intellectual property rights that it has established in any of its product, feature or service names or logos, even if
such name or logo does not appear on this list. 
 

 
 InfoSpace Marks 
 InfoSpace reserves any and all intellectual property rights that it has established in any of its product, feature or service names or logos, even if such name or logo does not appear on this list.

 100Hot® 
 ActiveShopper® 
 AdfocusTM

 AirPayTM 
 AprilFools.com® 
 AudiocubTM

 Authorize.Net® 
 Authorize.Net® Where the World Transacts 
 

 
 Authorize.Net Where the World Does Business on the Web & Design® 
 Classifieds2000® 
 CoolNotify® 
  

 PAGE 45 

 Discover What You Can DoTM 
 Dogpile® 
 Dogpile (Stylized)® 
 

 
 E-Cash® 
 eCheck.Net® 
 E-Vote® 
 EZStoreTM 
 Fraudscreen.Net® 
 Giant BearTM

 

 
 Giantbear.com® 
 Go2Net® 
 Go2Net (& Design)SM 
 

 
 Haggle Online® 
 HyperMart® 
 InfoSpace® 
 InfoSpace (& Design)® 
 

 
 InfoSpace XGTM 
 InfoSpace Mobile ZoneTM 
 IntelliShopper® 
 Jango® 
 Kidcash® 
 MetaCrawler® 
 MetaSpy® 
 MobilezoneTM

 MyAgent® 
 PageGreetings® 
 Pocket Authorize.Net® 
 Powered by InfoSpace® 
 RubberChicken.com® 
 SaraideTM

  

 PAGE 46 

 Search the Search Engines!® 
 SyncnowTM 
 Valentine.com® 
 Virtual Avenue Free Virtual Domain
Hosting (& Design)® 
 

 
 Virtual Outlet® 
 WAM!TM 
 WebMarket® 
 Web 21 
 Webcrawler 
 © 2004 InfoSpace, Inc. 
 All rights not expressly granted herein are reserved. 
  

 PAGE 47 

 EXHIBIT D 
 COMMERCIAL TERMS 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 48 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 49 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 50 

 EXHIBIT E 
 FORM OF WORK ORDER 
 Work Order No.
             
 to WAP 2.0 Hosting Agreement 

 Premium Wireless Services USA, Inc. (“InfoSpace”) will perform the following additional services for
                             (“Verizon Wireless”) under the terms and conditions of that
certain WAP 2.0 Hosting Agreement, Contract No. 750-67761-2004, dated
                                 between InfoSpace and Verizon Wireless. In
consideration of the additional services described below, Verizon Wireless will pay to InfoSpace the amount(s) set forth below on or before the date(s) set forth below. 
  

			
	 Task Description
	  	Target Date
		  	
		  	
	 Amount
	  	Due Date
		  	
		  	

  

					
	Verizon Wireless	 		 	Premium Wireless Services USA, Inc.
			
	  	 		 	  
	By (signature)	 		 	By (signature)
			
	  	 		 	  
	Name	 		 	Name
			
	  	 		 	  
	Title	 		 	Title

  

 PAGE 51 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 52 

 EXHIBIT G 
 TRAINING 
 1. InfoSpace Training. InfoSpace will provide its
standard training and documentation to Verizon Wireless employees as listed in the following table: 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 53 

 EXHIBIT H 
 SERVICE LEVEL AGREEMENT 
 The Service Level Agreement is attached here
to as Exhibit H-1 and shall be updated within thirty (30) calendar days of the Effective Date to include provisions for the service level requirements related to the interfaces described in Exhibits B and J. If the service level requirements
are not developed and agreed to after said thirty (30) days, the Parties shall use the escalation process outlined in Section 10.4 of the Agreement for resolution. 
  

 PAGE 54 

 EXHIBIT I 
 ACCEPTANCE TEST PLAN 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 55 

 EXHIBIT J 
 STATEMENT OF WORK 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 56 

 EXHIBIT K 
 VERIZON WIRELESS PRIVACY POLICY 
 Verizon Wireless’ Privacy
Policy is attached hereto as Exhibit K-1, which may be modified by Verizon Wireless from time to time. 
  

 PAGE 57 

 EXHIBIT L 
 CONTENT HOSTING 
 This Content Hosting exhibit shall be developed and
agreed to by both Parties within thirty (30) calendar days of the Effective Date. If the exhibit is not developed and agreed to after said thirty (30) days, the Parties shall use the escalation process outlined in Section 10.4 of the
Agreement for resolution. 
  

 PAGE 58 

 EXHIBIT M 
 Intentionally omitted. 
  

 PAGE 59 

 EXHIBIT N 
 INFOSPACE BEST PRACTICES GUIDE 
 InfoSpace’s Best Practices Guide
is attached hereto as Exhibit N-1. This Guide may be updated from time to time by InfoSpace. 
  

 PAGE 60 

 EXHIBIT O 
 INFOSPACE SECURITY POLICY 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 61 

 EXHIBIT P 
 APPLICATION VALIDATION PROCESS 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 PAGE 62 

 Verizon Wireless 
 WAP 2.0 Portal Services 
 Service Level Agreement

 June, 2004 
 This document contains confidential information. No part of this document may be reproduced in 
 any form without the written consent of Verizon Wireless. Information in this document is for 
 use by Verizon Wireless, its employees, and customers under license only. 
  

 Page i 

 Verizon Wireless WAP 2.0 Service Level Agreement 
 Table of Contents 
  

							
	 1
	  	Overview	  	1
		  	1.1	  	Introduction	  	1
		  	1.2	  	Referenced Documents	  	1
		  	1.3	  	Purpose and Scope	  	1
		  	1.4	  	Products and Services	  	1
		  	1.5	  	Definitions	  	2
			
	 2
	  	Roles and Responsibilities	  	4
		  	2.1	  	Overview	  	4
		  	2.2	  	Stakeholders	  	4
		  	2.3	  	Role Assignments	  	4
			
	 3
	  	Service Availability, Service Performance and Response/Restore Times	  	6
		  	3.1	  	Overview	  	6
		  	3.2	  	Service Availability Metrics	  	6
		  	3.3	  	Service Performance Metrics	  	6
		  	3.4	  	Response/Restore Times	  	7
		  	3.5	  	Service Availability Requirements	  	7
		  	3.6	  	Service Performance Requirements	  	7
		  	3.7	  	Response and Restore Time Requirements	  	7
			
	 4
	  	Credits	  	7
		  	4.1	  	Service Availability	  	7
		  	4.2	  	Service Performance	  	8
		  	4.3	  	***	  	8
		  	4.4	  	Cumulative Maximum Monthly Credit	  	8
			
	 5
	  	Incident Management	  	9
		  	5.1	  	InfoSpace Carrier Care	  	9
		  	5.2	  	Incident Response	  	9
		  	5.3	  	Incident Notification Process	  	15
			
	 6
	  	InfoSpace Generated Reports	  	16
		  	6.1	  	Post Incident Review Reports	  	16
		  	6.2	  	Service Level Reporting	  	16
		  	6.3	  	Open Issues List Reporting	  	17
			
	 7
	  	Change Management	  	17
		  	7.1	  	InfoSpace Changes & Maintenance	  	17
		  	7.2	  	Capacity Planning Forecasts	  	18
		  	7.3	  	Verizon Wireless Changes	  	18

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

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 Verizon Wireless WAP 2.0 Service Level Agreement 
  

			
	 Appendix A – Support Contact & Escalation List
	  	20
		
	 Appendix B – WAP 2.0 End Device List
	  	22

  

 Page ii 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 List of Tables 
  

			
	 Table 1 – Scope of Products and Services
	  	1
	 Table 2 – RACI Model
	  	4
	 Table 3 – Roles and Responsibilities
	  	5
	 Table 4 – Service Availability Requirements
	  	7
	 Table 5 – Service Performance Requirements
	  	7

  

 Page iii 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

	1	Overview 

  

	1.1	Introduction 

 This Service Level Agreement (SLA)
defines the services to be provided by InfoSpace in its support of Verizon Wireless’ WAP 2.0 portal. Additional details include performance targets, measurements, reports, processes, roles, and responsibilities required to achieve mutually
agreed upon service level targets. 
  

	1.2	Referenced Documents 

 The following documents
are referenced by this document: 
 *** 
  

	1.3	Purpose and Scope 

 This SLA sets forth the terms
agreed to between InfoSpace and Verizon Wireless with respect to the basic level of service that InfoSpace and Verizon Wireless will provide in order to support the delivery of services to Users contemplated in the Agreement. This includes the
following: 
  

	 	•	 	 Definitions 

  

	 	•	 	 Roles and Responsibility 

  

	 	•	 	 Service Availability, Service Performance and Response/Restore Times 

  

	 	•	 	 Credits 

  

	 	•	 	 Incident Management & Service Restoration 

  

	 	•	 	 Change Management and Maintenance 

  

	 	•	 	 Contact and Escalation Information 

  

	1.4	Products and Services 

 The scope of this SLA
encompasses the products and services listed below in Table 1, designed to support Verizon Wireless’ WAP 2.0 portal and related services. The intent of this SLA is to define services, reports, processes, roles, and responsibilities designed to
meet service level targets and user expectations. 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

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 Verizon Wireless WAP 2.0 Service Level Agreement 
  

	1.5	Definitions 

 “Available Time in
Month” means the total number of days in the month times 1,440 minutes. 
 *** 
 “Response” means the Vendor’s engineer or technician has contacted Verizon Wireless regarding the applicable request for assistance
with respect to a defect. The response time will be measured from the time of the Verizon Wireless’ initial call to the Vendor until the time the Vendor’s engineer or technician responds, by telephone or email, to the Verizon
Wireless’ Data NOC or specified incident contact. 
 “Restore or Restoration” means a condition where an item acknowledged
as having a Defect is operative within the specifications, but a permanent resolution has not yet been implemented. Restoration may take the form of a software patch, which has been implemented to temporarily correct the Defect, or a work-around,
which has been mutually agreed upon by the Parties. The Restoration time will be measured from the time of the Verizon Wireless’ initial call to the vendor until Restoration of the applicable defect. 
 “Resolve or Resolution” means that a permanent solution to the Defect has been implemented. The Resolution will cause the previously
defective item to operate within the specifications. For service requests, Resolve means that the applicable question has been answered. The Resolution time will be measured from the time of the Verizon Wireless’ initial call to the Vendor
until Resolution of the applicable defect, *** wherein the response time will begin from the point of failure. 
 *** 
 “Platform” is the Vendors hardware and software that provide the Verizon Wireless WAP 2.0 portal services. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 2 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
 “Technical Support” shall have the meaning set forth in the Vendor’s Responsibilities and Services Section hereto. 
 *** 
 “Vendor” means InfoSpace, Inc or any InfoSpace subsidiaries. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 3 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

	2	Roles and Responsibilities 

  

	2.1	Overview 

 This section defines the roles and
responsibilities of the Vendor and Verizon Wireless of the services described in this SLA. 
 InfoSpace has adopted the RACI Model as a means of
defining, documenting, and communicating roles and responsibilities. The RACI Model describes four (4) roles as described in Table 2 below. 
  

			
	 Role
	  	 Description

	Accountable ( A )	  	Full accountability for the success or failure of a task, project, or program.
	Responsible ( R )	  	Assigned authority, executes defined work, and held responsible for success or failure of assignment(s).
	Consult ( C )	  	Facilitates and contributes as needed (consultant).
	Inform ( I )	  	Potential for contribution, but primary purpose is to maintain a line of communication to outside group.

 Table 2 – RACI Model 
 With the identification and agreement of services, stakeholders, tasks/activities, the RACI Model provides a means to define a set of roles for each
task/activity. Each task/activity should be assigned a single accountable, however may involve multiple responsible, consulted, and informed participants. 
  

	2.2	Stakeholders 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 4 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 5 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

	3	Service Availability, Service Performance and Response/Restore Times 

  

	3.1	Overview 

 Recognizing the impact to Users as a
result of limited availability and poor performance of the WAP 2.0 system, InfoSpace is committed to supplying reliable service with sufficient capacity designed to provide an enriching and satisfying experience. In order to meet this objective,
InfoSpace will implement appropriate tools and processes intended to support the management of service level targets. This Section describes the metrics, targets, and reports intended to provide the appropriate visibility of availability,
performance and response trends. 
 This section identifies the service levels InfoSpace is expected to consistently achieve throughout the Term
of this Agreement. If and when problems arise that effect service levels, InfoSpace is expected to make every effort to restore service and correct underlying faults. *** 
  

	3.2	Service Availability Metrics 

 Service
availability is measured as described with the following formula: 
 *** 
  

	3.3	Service Performance Metrics 

 Service performance
measures 
 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 6 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	4	Credits 

  

	4.1	Service Availability 

 In the event that Service
Availability of the elements or aspects of the Portal and Hosting Service within the InfoSpace Span of Control fails to meet the targeted Service Level Requirements (as listed on Table 4), during any calendar month of the Term, InfoSpace shall make
all reasonable 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 7 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 efforts to remedy the situation during this “grace period”. If a measure continues to fail to
meet targeted services for a second consecutive month, Verizon Wireless shall receive a credit of a portion of the Monthly Fees otherwise due to InfoSpace during such month for delivery and for all consecutive subsequent months that the target is
missed. This one month “grace period” shall apply only one time during the life of the contract. 
 The credit shall be calculated as
follows: *** 
 *** 
  

	4.2	Service Performance 

 In the event that Service
Performance of the elements or aspects of the Portal and Hosting Service within the InfoSpace Span of Control fails to meet the targeted Service Level Requirements (as listed on Table 5) during any calendar month of the Term, InfoSpace shall make
all reasonable efforts to remedy the situation during this “grace period”. If a measure continues to fail to meet targeted services for a second consecutive month, Verizon Wireless shall receive a credit of a portion of the Monthly Fees
otherwise due to InfoSpace during such month for delivery and for all consecutive subsequent months that the target is missed. This one month “grace period” shall apply only one time during the life of the contract. 
 The credit shall be calculated as follows: *** 
 In no event shall the cumulative monthly credit exceed *** . 
 *** 
 *** 
  

	4.3	*** 

  

	4.4	Cumulative Maximum Monthly Credit 

 ***

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 8 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	5	Incident Management 

  

	5.1	InfoSpace Carrier Care 

 InfoSpace’s
Carrier Care within the Network Operations Center (NOC) will serve as the primary interface between Verizon Wireless’ Support Group and InfoSpace for support of services provided by InfoSpace. This arrangement provides Verizon Wireless with
access to a 24x7 single point of contact (SPOC) to report incidents, receive updates, and escalate as needed. Table 9 provides InfoSpace’s Carrier Care hours of operation and contact information. 
  

			
	***	  	 ***

	Contact Phone Number	  	***
	Email Address	  	***

 Table 9 - InfoSpace Carrier Care Contact Information 
  

	5.1.1	InfoSpace Carrier Care Services 

 The following
list describes Carrier Care services provided to Verizon Wireless: 
  

	 	•	 	 24x7 telephone and email support for incident management. 

  

	 	•	 	 Advisory Bulletins provided on an as needed basis. 

  

	 	•	 	 Notification before and after planned maintenance activities. 

  

	 	•	 	 Post Incident Review Reports (PIRR) for incidents classified as Severity 1 (Sev-1). PIR Reports are delivered within 5 business days of service
restoration. 

  

	5.2	*** 

  
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 9 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

	5.2.1	*** 

  
  

	5.2.2	Incident Handling and Updates 

 The InfoSpace
Carrier Care will coordinate incident isolation, testing and repair work within InfoSpace and all third party systems that are within InfoSpace’s Span of Control. During the incident isolation and troubleshooting process, InfoSpace’s
Carrier Care will communicate incident resolution progress with Verizon Wireless based upon the times specified in Table 10. Additionally, InfoSpace’s Carrier Care will proactively inform Verizon Wireless when an issue or condition
arises that may cause potential system anomalies and be a potential source for the creation of trouble tickets. 
 *** 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 10 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 11 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 12 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 13 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	5.2.3	*** 

 Table 11 – Severity
Level Response Times 
  

	5.2.4	Escalation Procedures 

 InfoSpace Internal
Escalation 
 Escalation procedures are in place at InfoSpace to manage the resolution of incidents when they occur. *** 
 Verizon Wireless Escalation to InfoSpace 
 In the
event that InfoSpace does not respond to Verizon Wireless within the times shown in Table 11, Verizon Wireless can request that the incident be escalated to the next level, based on the contact information shared between the two companies
(see Appendix A for an example list of names that are current).*** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 14 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
 Table 12 – Escalation Timetable 
 *** 
 Additional Escalation Information 
 InfoSpace and Verizon Wireless will ensure that any additional
processes that are required to ensure the smooth escalation of incidents within each organization are clearly communicated to one another in writing, so that the escalation processes within each organization and between the two organizations are
clearly understood by both parties. InfoSpace and Verizon Wireless will exchange the names and contact information of the personnel who need to be kept informed of progress during the Escalation process. Both Parties are responsible for ensuring
that the contact information is updated and exchanged when circumstances warrant. 
  

	5.3	Incident Notification Process 

  

	5.3.1	Communicating Incidents 

 To provide the most
expeditious response, InfoSpace requests Verizon Wireless report all incidents to InfoSpace in the following manner: 
 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 15 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	6	InfoSpace Generated Reports 

  

	6.1	Post Incident Review Reports 

 The purpose of the
Post Incident Review Report (PIRR) is to report the results of InfoSpace’s formal review of an incident, intended to identify root cause, review the teams’ response, and document corrective actions to improve response and prevent
reoccurrence. InfoSpace will create and submit a PIRR to Verizon Wireless within *** 
  

	6.2	Service Level Reporting 

 Each month, InfoSpace will provide Verizon Wireless a report summarizing Service Availability, Service Performance, and Response/Restore times for the previous month.*** 
  

 Page 16 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	6.3	Open Issues List Reporting 

 Each month, InfoSpace will provide Verizon Wireless with a Reported Incidents Report. *** 
  

	7	Change Management 

 InfoSpace is committed
to supporting formal change and release management process intended to mitigate risk of adversely impacting service delivery to Users. In accord with Verizon Wireless, InfoSpace will participate in the coordination and communication of necessary
maintenance activities, ensuring maintenance is completed at appropriates times, with the appropriate visibility and awareness. 
 ***

  
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 17 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 18 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 19 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 Appendix A – Support Contact & Escalation List 
 Both parties are responsible for ensuring support contact information is maintained and communicated as needed. Support contact information
will not be maintained as part of this SLA. Contact information will be maintained independent of this document by the stakeholders. 
 InfoSpace Support Contact Information 
  

			
	Single Point of Contact Name	  	***
		
	Phone	  	***
		
	Email	  	***
		
	Second Level Contact Name	  	***
		
	Title	  	Manager, Service Desk Operations
		
	Phone	  	***
		
	Email	  	***
		
	Third Level Contact Name	  	***
		
	Title	  	Director, Commercial Operations and Internal Support
		
	Phone	  	***
		
	Email	  	***
		
	Fourth Level Contact Name	  	***
		
	Title	  	Director, Carrier Sales
		
	Phone	  	***
		
	Email	  	***
		
	Fifth Level Contact Name	  	***
		
	Title	  	Vice President, Carrier Sales
		
	Phone	  	***
		
	Email	  	***

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 20 

 Verizon Wireless Support Contact Information 
  

			
	Single Point of Contact Name	  	***
		
	Title	  	
		
	Phone	  	***
		
	Email	  	***
		
	Second Level Contact Name	  	***
		
	Title	  	***
		
	Phone	  	***
		
	Phone	  	***
		
	Phone (After Hours)	  	***
		
	Email	  	***
		
	Second Level Contact Name	  	***
		
	Title	  	***
		
	Phone	  	***
		
	Phone	  	***
		
	Phone (After Hours)	  	***
		
	Email	  	***
		
	Third Level Contact Name	  	***
		
	Title	  	***
		
	Phone	  	***
		
	Phone	  	***
		
	Phone (After Hours)	  	***
		
	Email	  	***

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 21 

 Verizon Wireless WAP 2.0 Service Level Agreement 
  

 Appendix B – WAP 2.0 End Device List 
  

							
	 Phones
	 	 PDAs and Handsets

	 Manufacturer
	 	 Model
	 	 Manufacture
	 	 Model

				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
	***	 	***	 		 	
				
		 		 		 	

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 22 

 FIRST AMENDMENT TO WAP 2.0 HOSTING AGREEMENT 
 This First Amendment to the WAP 2.0 Hosting Agreement (this “First Amendment”), dated as of August __, 2004 (the
“Amendment Date”), is made by and between Premium Wireless Services USA, Inc., a California corporation and wholly-owned subsidiary of InfoSpace, Inc. (“InfoSpace”), with offices at 10940 Wilshire Blvd.,
9th Floor, Los Angeles, CA 90024, and Cellco Partnership
d/b/a Verizon Wireless (“Verizon Wireless”), a Delaware general partnership, having an office and principal place of business at 180 Washington Valley Road, Bedminster, New Jersey 07921, to amend that certain WAP 2.0 Hosting
Agreement executed by and between the Parties on or about June 24, 2004 (the “Agreement”). InfoSpace and Verizon Wireless are sometimes individually referred to herein as a “Party” and may be collectively
referred to as the “Parties.” Unless specifically designated otherwise, the capitalized terms herein shall have the same meanings given them in the Agreement and any Amendment. 
 RECITALS 
 A. WHEREAS,
InfoSpace and Verizon Wireless desire to incorporate terms related to certain content hosting services provided by InfoSpace to Verizon Wireless in connection with the provision of Portal Services pursuant to and in accordance with the terms and
conditions set forth in the Agreement. 
 B. WHEREAS, Verizon Wireless and InfoSpace have agreed to amend the Agreement as per the terms and
conditions set forth below. 
 C. NOW, THEREFORE, in consideration of the foregoing, the mutual covenants contained herein, and for other good
and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Parties hereto agree as follows: 
 AGREEMENT 
 1. Amendment to Section 15.14.1.c. (Insurance). 
 The Parties agree that the words “and patent” shall be deleted from Section 15.14.1.c., and that the word “or” shall
be inserted between the words “copyright” and “trademark.” 
 2. Content Hosting Services. A new
section is hereby added to the Agreement, Section 16, as follows: 
 16 Content Hosting Services. 
 16.1 Description of Content Hosting Services. 
 16.1.1 Subject to the terms and conditions of this Agreement and the satisfaction of Verizon Wireless’ obligations set forth in Section 16.1.2 below, InfoSpace will exercise commercially
reasonable efforts to develop, test and publish within *** of this Amendment Date or as otherwise agreed to by Verizon Wireless, the following applications *** to the dedicated hosting environment: 
 16.1.1.1 General News (as provided ***); 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

 16.1.1.2 Weather (as provided ***); 
 16.1.1.3 Sports (as provided ***); 
 16.1.1.4 Sports News (as provided ***); 
 16.1.1.5 Market News (as provided ***);

 16.1.1.6 Finance (as provided ***). 
 Attached to this Agreement as Exhibit Q, are the content hosting service descriptions. 
 16.1.2 Verizon Wireless will perform the following tasks with respect to the above applications: 
 16.1.2.1
Obtain the applicable content (the “Hosted Content”) from third-party content providers for each of the applications set forth in Section 16.1.1 above, and 
 16.1.2.2 Obtain all necessary rights, privileges, permission, and authority necessary for InfoSpace to host and distribute the Hosted
Content as contemplated by this Agreement. 
 16.2 Content Services Set Up Fee. ***, Verizon Wireless will pay InfoSpace
a one-time fee of *** (the “Content Services Set Up Fee”) for the Configuration Services (as defined below) and the Integration Services (as defined below) provided by InfoSpace to Verizon Wireless. 
 16.2.1 For the purposes of this Agreement, “Configuration Services” means the configuration of a pre-production and
production hosting environment, including all required hardware, software, monitoring/alarm systems, 24-7-365 support processes, network infrastructure components, firewalls, release management process, phase I of the content entry tool and feed
viewing process for Vindigo, and the content management system. 
 16.2.2 For the purposes of this Section,
“Integration Services” means, with respect to each content feed, the following: 
 16.2.2.1 the creation of
technical specifications and/or application based on InfoSpace and Vindigo designs; 
 16.2.2.2 the integration of backend feeds
as appropriate; 
 16.2.2.3 the creation of application logic for each content application; 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 2 

 16.2.2.4 the creation of the WAP user interface template; 
 16.2.2.5 the creation and execution of test plans to ensure application functionality; 
 16.2.2.6 support of a User Acceptance testing period and Revenue Assurance testing period; 
 16.2.2.7 publishing of code to each success environment including production; and 
 16.2.2.8 adherence to SLA targets. 
 16.3 Content Hosting. InfoSpace will provide the following hosting services with respect to content feeds in the production environment (regardless of whether the content is sourced by InfoSpace or
Verizon Wireless): 
 16.3.1 content feed monitoring for timeliness and quality; 
 16.3.2 resources and systems to manage content providers and content feeds listed in section 16.1.1; 
 16.3.3 feed integration maintenance to ensure that databases and APIs function within acceptable parameters; 
 16.3.4 hardware, software, and network scaling as volume ramps up; 
 16.3.5 rendering of WAP and web pages for the applications listed in section 16.1.1; 
 16.3.6 resources and systems to manage content feeds and the application hosting environment; 
 16.3.7 24-7-365 production support; 
 16.3.8 content usage reporting; and 
 16.3.9 performance monitoring and reporting.

 16.4 Fees. In addition to the fees set forth in Exhibit D (Section I.3.) of the Agreement, Verizon Wireless shall pay
to InfoSpace a Premium Page View Fee (as defined below) for each Content Page View hosted by InfoSpace. 
  
 16.5 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 3 

 16.6 Ownership. Subject to Section 2.10 and Section 12 of this
Agreement, Verizon Wireless shall own the source code to the above listed applications; provided, however, InfoSpace will retain all right, title and interest to all of its pre-existing Intellectual Property, including but not limited
to designs, tools, source code, object code, software, applications, modules and interfaces. 
 16.7 Page view reports,
detailing all Page Views, must be delivered within 15 days of the end of the month for which the reporting is being made. 
 3. Minimum Page View Fee. The definition of “Minimum Page View Fee” set forth in Paragraph 3 of Exhibit D (Section I.3.) of the Agreement is hereby amended and replaced in its entirety by the following: 
 Minimum Page View Fee means, for any calendar month during the Term of the Agreement, a sum in the amount of *** This applies to the
sum of the Page View Fee and the Premium Page View Fee. 
 4. Third-Party Contact Information. Within ten
(10) days of the later of the Amendment Date or the execution of a contract between Verizon Wireless and a third-party for the purposes of providing content under the Agreement or this Amendment (the “Third-Party Content
Provider”), Verizon Wireless agrees to provide to InfoSpace the contact information of each Third-Party Content Provider, consisting of the company name, an individual contact name, and the applicable address, phone number, and facsimile
number. 
 5. IT SLA. The Parties agree that the Agreement shall be amended to include an IT SLA which shall be
attached to the Agreement as Exhibit H-2 
 6. Existing Provisions. For emphasis, the Parties agree that, except as
amended herein, all provisions of the Agreement, including, but not limited to the following Sections, shall apply to all terms of this Amendment: 
  

	 	a.	Warranties (Sections 11.1 through 11.3), 

  

	 	b.	Disclaimer (Section 11.4), 

  

	 	c.	Indemnification (Section 11.5), and 

  

	 	d.	Limitation of Liability (Section 11.6). 

 7. Confidentiality. The Parties agree that the definition of “Confidential Information” in Exhibit A, Section 7, shall be amended, for clarification purposes only and for the avoidance of doubt, to include the term
“Wireless Devices.” More specifically, “Wireless Devices” shall be inserted between the words “samples” and “reports.” 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 4 

 8. Security. The Parties agree that, for clarification purposes only and for the
avoidance of doubt, a new Section shall be added to the Agreement, Section 17. Section 17 shall state the following: 
 The Parties agree that each is responsible for the actions and omissions of its respective officers, employees, contractors, representatives and agents (for the purposes of this Section only “Representatives”). Each Party agrees
to promptly notify the other Party in the event it discovers that one of its Representatives has violated any provision of this Agreement, or that any such Representative has violated any law, rule or regulation. 
 The Parties agree to cooperate with each other to remedy any act or omission caused by one of their Representatives. This shall include, but
not be limited to the exchange of information relative to any such act or omission, ***. 
 *** 
 Except as specifically amended herein, the Agreement, including any amendments, shall remain in full force and effect. 
 This Amendment may be executed in counterparts, each of which shall constitute an original and all of which together shall constitute one instrument.

 If there are any inconsistencies between a provision of this Amendment and a provision of the Agreement, the provision of this Amendment
shall control, however, only with regard to the subject of the inconsistency. 
 The Parties have executed this Amendment as of the day and year
written above. 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 5 

					
	Cellco Partnership d/b/a Verizon Wireless	 		 	Premium Wireless Services USA, Inc.
			
	/s/ ***	 		 	/s/ M. Dean Newton
	By (signature)	 		 	By (signature)
			
	***	 		 	M. Dean Newton
	Name	 		 	Name
			
	VP - Tech Dev.	 		 	VP Entertainment Media & Business Affairs InfoSpace Mobile
	Title	 		 	Title
			
		 		 	InfoSpace, Inc.
			
	 	 		 	/s/ M. Dean Newton
		 		 	By (signature)
			
	 	 		 	M. Dean Newton
		 		 	Name
			
	 	 		 	VP Entertainment Media & Business Affairs InfoSpace Mobile
		 		 	Title

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 Page 6 

 AMENDMENT NUMBER 2 
 TO 
 AGREEMENT NUMBER 750-67761-2004 

BETWEEN 
 CELLCO PARTNERSHIP d/b/a VERIZON WIRELESS 
 AND 
 INFOSPACE MOBILE, INC. 
 f/k/a PREMIUM WIRELESS
SERVICES USA, INC. 
 A WHOLLY OWNED SUBSIDIARY OF INFOSPACE, INC. 
  

	1.	PARTIES. 

 This Amendment Number 2 (“Second Amendment”) to the WAP 2.0 Hosting Agreement dated June 24, 2004, as amended by the First Amendment to WAP 2.0 Hosting Agreement, dated August 31, 2004 (as amended, the
“Agreement”), by and between InfoSpace Mobile, Inc. f/k/a Premium Wireless Services USA, Inc., a California corporation and wholly owned subsidiary of InfoSpace, Inc., with offices at 10960 Wilshire Blvd., Suite 800, Los Angeles, CA 90024
(“InfoSpace”) and Cellco Partnership d/b/a Verizon Wireless, a Delaware general partnership, having an office and principal place of business at One Verizon Way, Basking Ridge, NJ 07920 (“Verizon Wireless”), is made and entered
into on and as of the date of execution by the last signing Party (the “Second Amendment Effective Date”). 
  

	2.	AMENDMENT OF AGREEMENT. 

  

	A.	Section 2.1 of the Agreement shall be amended by deleting it in its entirety and replacing it with the following: 

  

	 	2.1.	InfoSpace Services. 

  

	 	a.	Subject to the terms and conditions of this Agreement, during the Term, InfoSpace will make available to Verizon Wireless the Portal Services described in Exhibit B.

  

	 	b.	In addition, InfoSpace shall furnish Portal Services as set forth in Work Orders in the form set forth in Exhibit E to this Agreement issued from time to time by
Verizon Wireless and accepted by Infospace, in accordance with Section 2.11 of the Agreement. 

  

	 	c.	Subject to the terms and conditions of the Agreement and this Second Amendment, during the Term, InfoSpace will make available to Verizon Wireless the services
described in the Work Order attached hereto as Exhibit A to this Second Amendment (the “FlashCast Services”). The FlashCast Services shall constitute Portal Services under the Agreement. 

  

 1 

	 	d.	Unless otherwise expressly set forth in a Work Order, Verizon Wireless may terminate Portal Services for convenience, in whole or in part, without obligation or
liability for future monthly support fees, by providing written notice to Infospace *** before the Portal Services are made commercially available. In the event of such termination, Verizon Wireless shall pay InfoSpace all outstanding fees due and
payable under the applicable Work Order through the date of termination. InfoSpace shall invoice Verizon Wireless for such fees and Verizon Wireless shall remit payment to InfoSpace in accordance with the Agreement. If the charges for such
terminated Portal Services were paid in advance, Infospace shall promptly refund to Verizon Wireless those fees paid for services not rendered prior to the date of termination. For the avoidance of doubt, in the event of termination by Verizon
Wireless of the FlashCast Services, in whole or in part, as set forth in this Section 2.1(d), InfoSpace shall be entitled to retain *** set forth in Attachment 3 to Exhibit A. 

  

	B.	Section 2.7 and Section 2.10 of the Agreement shall be amended by inserting the following at the beginning of such Sections: 

 “With respect to the Portal Services set forth in Exhibit B to this Agreement” 
  

	C.	Section 5.1 shall be amended by inserting the words “set forth in Exhibit B” after the words “Portal Services”. 

  

	D.	Section 5.3(c) of the Agreement shall be amended by inserting the words “or FlashCast Wireless Devices” after the reference to “Wireless
Devices”. 

  

	E.	Section 8.1 of the Agreement shall be amended by deleting it in its entirety and replacing it with the following: 

  

	 	8.1	Term. The term of this Agreement shall commence on the Effective Date and unless earlier terminated pursuant to the terms of this Agreement, shall end
March 1, 2010 (the “Term”), provided that the Term shall be automatically renewed for successive one (1) year periods unless either Party provides written notice of termination to the other Party at least ninety (90) days
prior to the end of the then-current Term. 

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 2 

	F.	Section 8.2 of the Agreement shall be amended by adding: 

  

	 	d.	For Convenience. Verizon Wireless may terminate Portal Services for convenience, in whole or in part, without obligation or liability for future monthly support fees by
providing Infospace with *** prior written notice. 

  

	 	e.	For Uncured Security Vulnerability. Verizon Wireless may terminate this Agreement in accordance with Section 5.3(b)(iii) of this Agreement.

  

	G.	Section 9 of the Agreement shall be amended by 

  

	 	1.	inserting the following at the beginning of such Section: 

 “This Section 9 applies solely to the Portal Services set forth in Exhibit B to this Agreement. Transition Services to be provided in connection with any Portal Services provided pursuant to a
Work Order, shall be set forth in such Work Order.” ; and 
  

	 	2.	deleting subsection 9.1(b) and replacing it with the following: 

 The Parties agree that (a) during the Transition Period, additional Users shall be permitted to subscribe to the Portal Services and (b) following the Transition Period no additional User shall
be permitted to subscribe to the Portal Services. 
  

	H.	With respect to Section 10.2, the Parties acknowledge and agree that separate Steering Committees, with different members from each Party, may be formed for each
Project set forth in a Work Order or an amendment to this Agreement. 

  

	I.	Section 11.2(e). of the Agreement shall be amended by deleting it in its entirety and replacing it with the following: 

 11.2(e). InfoSpace represents and warrants that (i) the Portal Services set forth in Exhibit B shall operate in
substantial conformity with the specifications contained in Exhibit J and (ii) additional Portal Services shall operate as set forth in the applicable Work Order. 
  

	J.	 Section 11.6 of the Agreement shall be modified to clarify its original intent by inserting a period in the eleventh (11th) line down after the words “Section 11” and ***. In
addition, the penultimate sentence of Section 11.6 shall be amended by inserting the following after subsection (v): 

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 3 

	K.	Section 12.2 shall be amended to clarify its original intent by changing the reference to “Section 11.1” to “Section 12.1”.

  

	L.	Section 12.12 of the Agreement shall be amended by deleting it in its entirety and replacing it with the following: 

 Section 12.12 Developed Technology. The Parties contemplate that, from time-to-time, one Party may agree to develop Developed
Technology for the other Party pursuant to a Work Order or an amendment to this Agreement. The ownership and/or license right in such Developed Technology, compensation for its development and other terms regarding Developed Technology shall be as
set forth in such Work Order or amendment. 
  

	M.	Section 15.1.a. of the Agreement shall be amended by inserting the following at the beginning of such Section: 

 “With respect to the Portal Services set forth in Exhibit B to this Agreement” 
  

	N.	Section 15.5 of the Agreement shall be amended by inserting the following at the end of such Section: 

 “The application of the UN Convention on Contracts for the International Sale of Goods is specifically excluded from this Agreement.
Furthermore, in no event shall this Agreement become subject to the Uniform Computer Information Transactions Act (UCITA) even if passed by the state of governing law.” 
  

	O.	Section 15.6(a) shall be amended by deleting it in its entirety and replacing it with the following: 

 In addition, any controversy or claim arising out of or relating to this Agreement, or the breach, termination or validity thereof, may, if
the parties so elect, be settled by a sole arbitrator in accordance with the CPR Non-Administered Arbitration Rules. The arbitration shall be governed by the United States Arbitration Act, 9 U.S.C. §§ 1-16, and judgment upon the award
rendered by the Arbitrators may be entered by any court having jurisdiction thereof. The place of the arbitration shall be New York, New York. Punitive and exemplary damages shall not be awarded. Process

  

 4 

 
may be served on either party by U.S. Mail, postage prepaid, certified or registered, return receipt requested, or by such other method as is authorized by law. Notwithstanding the foregoing,
each Party may institute formal proceedings at any time with a court of competent jurisdiction to avoid the expiration of any applicable limitations period, to preserve a superior position with respect to other creditors, or as provided in 15.6(b)
(“Injunctive Relief”) below. 
  

	P.	Section 15.9 of the Agreement shall be modified to update the Notice contacts as follows: 

 To Verizon Wireless: 
 Verizon Wireless 
 One Verizon Way 
 Basking Ridge, NJ 07920 
 Attn: *** Executive Vice President and Chief Technical
Officer 
 Copies to: 
 Assistant General Counsel – Sourcing 
 One Verizon Way, VC33E270 

Basking Ridge, NJ 07920 
 To InfoSpace: 
 InfoSpace Mobile, Inc. 
 10960 Wilshire Blvd., Suite 800 
 Los Angeles, CA 90024 
 Fax: (310) 481-6838 
 Attention: President, Mobile and Online Media 
 With a copy to: 
 InfoSpace Mobile, Inc. 
 601 108th Ave. NE 
 Suite 1200 
 Bellevue, WA 98004 
 Attention: Senior Corporate Counsel, 
 Entertainment Media & Business Affairs 
 Fax: (425) 201-6110

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 5 

	Q.	The Agreement shall be amended by deleting Exhibit D to the Agreement and replacing it with the pricing set forth in the revised Exhibit D attached to this Second
Amendment with respect to the Portal Services set forth in Exhibit B. 

  

	R.	The Agreement shall be amended such that all references to Exhibit D in the Agreement shall be deemed references to Exhibit D with respect to the Portal Services set
forth in Exhibit B, and with respect to Portal Services other than those set forth in Exhibit B, references to Exhibit D in the Agreement shall be deemed to be references to the commercial terms set forth in the applicable Work Order.

  

	S.	Section 6 of Exhibit A of the Agreement shall be amended by deleting it in its entirety and replacing it with the following: 

 6. “Commercial Service Date” means, with respect to the Portal Services set forth in Exhibit B, the earlier of
(a) June, 25, 2004, or (b) the date of Verizon Wireless’ written acceptance of the Portal Services in accordance with Section 1(b) of Exhibit D. 
  

	T.	Section 27 of Exhibit A of the Agreement shall be amended by deleting it in its entirety and replacing it with the following: 

 27. “Portal Services” means the products and services that will be made available to Verizon Wireless by InfoSpace as set
forth in this Agreement, and pursuant to (i) the specifications of Exhibit B or (ii) the specifications set forth in the applicable Work Order or written amendment entered into by the Parties. 
  

	U.	Exhibit H-1 to the Agreement shall be amended as set forth in the revised Exhibit H-1 attached to this Second Amendment. 

  

	V.	Exhibit H-2 to the Agreement shall be amended as set forth in the revised Exhibit H-2 attached to this Second Amendment. 

  

	W.	The Agreement shall be amended by adding a new Exhibit S, in the form attached hereto as Exhibit S. 

  

	X.	The Parties acknowledge and agree that (i) Exhibits D, F, G, H-1, H-2, I, J, L, N, O, P and Q apply only to the Portal Services set forth in Exhibit B, and
Amendment 1 and Exhibits A, C, E, K, and S apply to any Portal Services. 

  

	Y.	InfoSpace shall provide the services set forth in the Work Order attached as Exhibit A to this Second Amendment as set forth therein. 

  

 6 

	Z.	The Parties agree to issue, promptly upon the execution of this Second Amendment, a joint press release announcing the extension of the Mobile Web 2.0 Services,
provided that neither Party shall issue any such press release without the prior written consent of the other Party. 

  

	3.	EFFECT OF AMENDMENT. 

 This Second Amendment is an integral part of the Agreement. Terms used herein which are defined or specified in the Agreement shall have the meanings set forth therein. If there are any inconsistencies between a specific term or condition
of this Second Amendment and a specific term or condition of the Agreement, the specific term or condition of this Second Amendment shall control, but only to the extent of such inconsistencies. 
 Except as amended hereby, the Agreement shall continue in full force and effect. 
  

	4.	SIGNATURES. 

 IN
WITNESS WHEREOF, the Parties hereto have caused this Second Amendment to be executed by their duly authorized officers or representatives. 
  

 7 

									
	CELLCO PARTNERSHIP d/b/a	 		 	
	Verizon Wireless	 		 	INFOSPACE MOBILE, INC.
					
	By:	 	 	 		 	By:	 	***
	Name:	 	 	 		 	Name:	 	***
	Title:	 	 	 		 	Title:	 	Chr./CEO
	Date:	 	 	 		 	Date:	 	4/4/07
			
		 		 	INFOSPACE, INC.
		 		 	Solely for the purpose of Section 15.20 hereunder
					
		 		 		 	By:	 	***
		 		 		 	Name:	 	***
		 		 		 	Title:	 	Chr./CEO
		 		 		 	Date:	 	4/4/07

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 8 

 revised Exhibit D 
 Amendments to Exhibit D of WAP 2.0 Hosting Agreement 
 Exhibit D of
the Agreement shall hereby be amended as follows: 
 *** 
  
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 9 

 ***
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 10 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 11 

 revised Exhibit H-1 
 Amendments to Verizon Wireless 
 WAP 2.0 Portal
Services Service Level Agreement 
 The Verizon Wireless WAP 2.0 Portal Services Service Level Agreement (Exhibit H-1 to the Agreement)
shall hereby be amended as follows: 
  

	1.	Section 4 shall be deleted in its entirety and replaced with the following: 

  

	4	Credits 

  

	4.1	Service Availability 

 In the event that Service
Availability of the Service Components of the Portal Services within the InfoSpace Span of Control set forth in Table 4 fails to meet the Availability Target (as listed in Table 4), during any calendar month of the Term, InfoSpace shall make all
reasonable efforts to remedy the situation during this “grace period”. If a measure continues to fail to meet targeted services for a second consecutive month, Verizon Wireless shall receive a credit of a portion of the Mobile Web 2.0 Fee
otherwise due to InfoSpace during such month for delivery and for all consecutive subsequent months that the target is missed. This one month “grace period” shall apply only one time during the life of the contract. 
 The credit shall be calculated as follows: *** (as shown on Table 7 below). 
 *** 
 Table 7 – Credit Structure Service Availability 
  

			
	***	  	

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 12 

 *** 
  

	4.2	Service Performance 

 In the event that
Service Performance of the Service Components of the Portal Services within the InfoSpace Span of Control set forth in Table 5 fails to meet the Performance Targets (as listed on Table 5) during any calendar month of the Term, InfoSpace shall make
all reasonable efforts to remedy the situation during this “grace period”. If a measure continues to fail to meet targeted services for a second consecutive month, Verizon Wireless shall receive a credit of a portion of the Mobile Web 2.0
Fee otherwise due to InfoSpace during such month for delivery and for all consecutive subsequent months that the target is missed. This one month “grace period” shall apply only one time during the life of the contract. 
 The credit shall be calculated as follows: *** 
  
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 13 

 *** 
 Table 8 – Credit Structure Service Performance 
  

							
	***	  		  		  	

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 14 

	4.3	*** 

  

	4.4	*** 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 15 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 16 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 17 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 18 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 19 

 *** 
  

	2.	Table 11 shall be deleted in its entirety and replaced with the following: 

 *** 
  

							
	 Severity Level
	  	 Response Time
	  	 Restore Time
	    	 Resolve time-Permanent Fix

	 Severity 1
	  	 ***
 into InfoSpace’s
Carrier Care
	  	***	    	 ***

				
	 Severity Level
	  	 Response Time
	  	 Restore Time
	    	 Resolve time-Permanent Fix

	 Severity 2
	  	 ***
 into InfoSpace’s
Carrier Care
	  	***	    	 ***

				
	 Severity Level
	  	 Response Time
	  	 Restore Time
	    	 Resolve time-Permanent Fix

	 Severity 3
	  	 *** of
 Verizon
Wireless’ e-mail or phone notification
	  	***	    	 ***

				
	 Severity Level
	  	 Response Time
	  	 Restore Time
	    	 Resolve time-Permanent Fix

	 Severity 4
	  	 ***
 Verizon Wireless’
e-mail or phone notification
	  	***	    	 ***

 Table 11 – Severity Level Response Times 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 20 

 Revised Exhibit H-2 
 Amendment to Exhibit H-2 (WAP 2.0 IT Interface Service Level Agreement) 
 The Verizon Wireless WAP 2.0 IT Interface Service Level Agreement (Exhibit H-2 to the Agreement) shall hereby be amended as follows: 
  

	1.	Section 4 shall be deleted in its entirety and replaced with the following: 

  

	4.	Credits 

 System Availability Credits

 *** 
  
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 21 

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 22 

 *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 23 

 *** 
  

			
	First Level Contact Name	  	Carrier Care
	Phone	  	1-425-201-8700
	Email	  	***
		
	Second Level Contact Name	  	***
	Title	  	Service Operations Manager
	Phone	  	***
	Email	  	***
		
	Third Level Contact Name	  	***
	Title	  	Director, Commercial Operations
	Phone	  	***
	Email	  	***
		
	Fourth Level Contact Name	  	***
	Title	  	VP IT Operations
	Phone	  	***
	Email	  	***

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 24 

 EXHIBIT S 
 SECURITY REQUIREMENTS 
 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 25 

 EXHIBIT A TO SECOND AMENDMENT TO 
 AGREEMENT NO. 750-67761-2004 BETWEEN VERIZON WIRELESS AND 
 INFOSPACE 
 WORK ORDER 
 for 
 FLASHCAST SERVICES 
  

	1.	DEFINITIONS. 

 In addition to the terms set forth
in the Agreement, the terms defined in this Section 1 shall have the meanings set forth below whenever they appear in this Work Order unless the context in which they are used clearly requires a different meaning or a different definition is
described for a particular Section or provision: 
  

	1.1	“Active User” means any User who (a) has a FlashCast Wireless Device, and (b) has successfully registered with Verizon Wireless and remains
authorized by Verizon Wireless to use the Verizon Wireless FlashCast Service and (c) is receiving updates to one or more Channels. Verizon Wireless business records shall be conclusive in determining whether a User is an Active User. For
greater certainty, the term “Active User” includes any User who subscribes to Verizon Wireless Services and registers to use the Verizon Wireless FlashCast Service, either directly with Verizon Wireless or indirectly through an Indirect
Channel Entity. 

  

	1.2	“Background Materials” means InfoSpace’s tangible and intangible materials and intellectual property, including without limitation the InfoSpace platform
and messaging gateway, reports, documentation, drawings, computer programs (source code, object code and listings), inventions, know-how, creations, works, devices, masks, models and work-in-process, and any improvements, enhancements or
modifications thereto, that InfoSpace uses to develop and/or provide the FlashCast Services. 

  

	1.3	“Channel” means a single grouping of distinct information, displayed on a FlashCast Wireless Device, that (i) can be independently downloaded or added by
the Active User, or (ii) can independently receive periodic updates, or (iii) can be controlled and configured by the Active User independently from other Channels. 

  

	1.4	“Documentation” means the documentation listed on Schedule 4 and all amendments and updates thereto issued by InfoSpace. 

  

	1.5	“FlashCast Content” means digital media objects that (i) are owned by Verizon Wireless or licensed to Verizon Wireless by third parties and that
(ii) Active Users may preview, download, display, store or otherwise use via the Verizon Wireless FlashCast Service. For greater certainty, FlashCast Content may include audio, pictures, images, text, graphics, video or other media objects.

  

	1.6	“FlashCast Content Provider” means any third party who has licensed FlashCast Content to Verizon Wireless. 

  

 26 

	1.7	“FlashCast Deliverables” means all Documentation and other materials and work product, and all updates thereto, that InfoSpace provides or agrees to provide
to Verizon Wireless in performing the FlashCast Services under this Work Order. 

  

	1.8	“FlashCast Launch Date” means the first date that Verizon Wireless makes the Verizon Wireless FlashCast Service commercially available to its Users. Verizon
Wireless shall have the right to determine the FlashCast Launch Date in its sole discretion, provided however, that the FlashCast Launch Date shall be no earlier than the Effective Date and no later than 12/31/07. 

  

	1.9	“FlashCast Service Level Agreement” or “FlashCast SLA” means the service level agreement setting forth the respective responsibilities of the
Parties regarding support of the FlashCast Services, attached hereto as Attachment 2 and made a part hereof. 

  

	1.10	“FlashCast Statement of Work” or “FlashCast SOW” means the document attached to this Work Order as Attachment 1 (“Statement of Work”) that
describes the FlashCast Services and FlashCast Deliverables that InfoSpace will provide, Verizon Wireless deliverables and related obligations, milestones for implementation, delivery schedules, payment schedules, additional terms and conditions,
and other matters establishing the requirements applicable to the initial project hereunder. 

  

	1.11	“FlashCast Wireless Device” for purposes of this Work Order, means the wireless handset devices that Verizon Wireless has approved for use on the Verizon
Wireless Network and which has had the Flashcast application submitted to NSTL for certification to enable Active Users to access and use the Verizon Wireless FlashCast Service. Such devices are set forth on Schedule 3 to this Second Amendment. The
Parties may amend Schedule 3 from time to time upon written agreement. 

  

	1.12	“Hardware” means the hardware set forth on Schedule 1 and Schedule 2 to this Work Order, as such may be modified from time to time by the parties.

  

	1.13	“Indirect Channel Entity” means an Affiliate, agent, distributor, reseller, MVNO or other Person whom Verizon Wireless has authorized in writing to offer,
promote, market and resell the Verizon Wireless FlashCast Service indirectly or through one or more tiers of indirect distribution, under the Verizon Wireless Marks or the Trademarks of such Indirect Channel Entity. 

  

	1.14	“Premium Channel Content” means FlashCast Content obtained by Active Users from one or more Channels for which Active Users pay fees in addition to standard
subscription fees, which Verizon Wireless may determine in its sole discretion. 

  

	1.15	“Software” means the software set forth on Schedule 1 and Schedule 2 to this Work Order, as such may be modified from time to time by the parties.

  

	1.16	“System” means all Hardware and Software and used by InfoSpace to make available to Verizon Wireless the FlashCast Services as provided in the FlashCast SOW.

  

 27 

	1.17	“Verizon Wireless FlashCast Service” means an on-line digital media service to be offered by Verizon Wireless that will incorporate the FlashCast Services to
be provided by InfoSpace hereunder that will enable Active Users to obtain FlashCast updates. 1.19 “Web Site” means any point of presence maintained on the Internet or on any other public data network accessed via a computing device. With
respect to any Web Site maintained on the World Wide Web, such Web Site includes all HTML Pages (or similar relevant data protocol) that are either identified by the same second-level domain (such as www.verizonwireless.com) or by an equivalent
level identifier in any relevant address scheme. 

  

	2.	SCOPE. 

  

	2.1	Verizon Wireless desires to market and sell a new service offering (the Handset Portal Service a/k/a Verizon Wireless Flashcast Service), that will enable customers who
have a FlashCast Wireless Device to select, preview, purchase and view digital media content updates to a FlashCast Wireless Device. InfoSpace has expertise in implementing, hosting and providing digital media content services, and as such provides
the services and has the capability necessary to host a system that will enable Verizon Wireless to provide this new service offering to its subscribers. Accordingly, InfoSpace shall implement and operate the System, and provide the FlashCast
Services in accordance with the FlashCast Statement of Work. 

  

	2.2	Subject to the terms of this Work Order and the Agreement, InfoSpace hereby grants to Verizon Wireless a worldwide right and license to access and use the FlashCast
Services provided by InfoSpace to offer, market, promote, sell, operate, provide, enhance, support and maintain the Verizon Wireless FlashCast Service, in any manner and on any terms (provided such manner and terms are not in breach of Verizon
Wireless’ representations or obligations under this Work Order and the Agreement), and at any prices as determined by Verizon Wireless from time to time in its sole discretion. Verizon Wireless may exercise such rights directly and through one
or more Indirect Channel Entities, at the same time and from time to time as Verizon Wireless may determine in its sole discretion, subject to Verizon Wireless’ representations and obligations under this Work Order and the Agreement and
provided that as between Verizon Wireless and Infospace, Verizon Wireless shall be responsible, and remain liable to InfoSpace, for any such exercise of rights authorized by Verizon Wireless through any Indirect Channel Entity and further provided
that default by one Indirect Channel Entity shall no affect Verizon Wireless or any other Affiliate party to this Agreement. 2.3 InfoSpace shall provide, perform, and deliver, to the extent set forth herein, the FlashCast Services described in this
Exhibit A. InfoSpace acknowledges and agrees that: 

  

	 	2.3.1	The FlashCast Services are important to Verizon Wireless and InfoSpace must deliver the FlashCast Services in compliance with the FlashCast Statement of Work;

  

 28 

	 	2.3.2	InfoSpace has and must maintain an organization staffed by qualified personnel, including key personnel with the knowledge, skill and resources to perform and complete
the FlashCast Services; 

  

	 	2.3.3	To InfoSpace’s knowledge, there are no impediments or commitments, legal, contractual or otherwise that impede InfoSpace’s timely performance and completion
of the FlashCast Services or its capacity or capability to do so; 

  

	2.4	InfoSpace will provide Verizon Wireless personnel with the training described on Attachment 6. 

  

	3.	PORTAL SERVICE REQUIREMENTS 

  

	3.1	Facility Requirements.  

  

	 	3.1.1	InfoSpace shall install, configure, maintain and support the System, and provide the FlashCast Services as described in this Section 3 and in compliance with
Attachment 1 and in compliance with Attachment 2. 

  

	 	3.1.2	Verizon Wireless acknowledges that Schedule 1 and Schedule 2 set forth the hardware and software necessary to support the capacity requirements for the FlashCast
Services desired by Verizon Wireless and as described in the Statement of Work. To the extent Verizon Wireless desires to increase or decrease the capacity requirements as detailed in Attachment 3, Pricing, of the FlashCast Services, the Parties
shall mutually agree in writing upon any corresponding modifications to the System, including (without limitation) the addition of Hardware or Software. All Hardware and Software purchased by Verizon Wireless set forth on Schedule 1 shall be owned
by Verizon Wireless. Verizon Wireless shall obtain all necessary rights (including any necessary sublicense rights) for InfoSpace to use the Hardware and Software set forth on Schedule 1 as contemplated by this Work Order. All Hardware purchased by
InfoSpace set forth on Schedule 2 shall be owned by Verizon Wireless. Unless otherwise agreed, upon termination or expiration of this Agreement, all Hardware shall be delivered to Verizon Wireless or its designee, and Verizon Wireless shall cover
all actual costs associated with such delivery, including but not limited to, personnel, packing, shipping, insurance and delivery costs. To the extent InfoSpace licenses any Software set forth on Schedule 2 directly from licensors thereof,
InfoSpace shall use commercially reasonable efforts to transfer such licenses upon termination or expiration of this Work Order or in the event Verizon Wireless elects to transfer the support of the Verizon FlashCast Service to Verizon
Wireless’ facilities as set forth in Section 3.1.4. To the extent Verizon Wireless has obtained authorization(s) for InfoSpace to directly provide support and maintenance with respect to any Hardware and Software set forth on Schedule 1,
Infospace shall work directly with the providers of such Hardware and Software to resolve support and maintenance issues which may arise. 

  

 29 

	 	3.1.3	InfoSpace shall provide Verizon Wireless with current mutually agreed performance and monitoring data for the preceding three calendar months within *** of the end of
each calendar month. In addition, upon *** written notice, InfoSpace shall provide Verizon Wireless with physical access to the facilities and systems used by InfoSpace and its subcontractors to provide the FlashCast Services.

  

			
	 3.1.4
	  	(a) InfoSpace shall provide the FlashCast Services to Verizon Wireless during the Term of this Agreement; provided, however, that, subject to 3.1.4(b) below, at any time upon ***
prior written notice to InfoSpace, Verizon Wireless may elect to provide and operate the Verizon Wireless FlashCast Service internally through its own equipment and facilities or through the equipment and facilities of a Third Party. In such event,
subject to Section 3.1.4(b) below, Infospace will continue to provide the FlashCast Services for a specific period of time to be agreed by the Parties in writing not to exceed *** (the “FlashCast Transition Period”), and at Verizon
Wireless’ request, shall transfer to Verizon Wireless all aspects of the System owned by Verizon Wireless, including Hardware and Software licenses, to the extent the Software licenses are transferable to Verizon Wireless. In addition, during
the FlashCast Transition Period and subject to Section 3.1.4(b) below, InfoSpace shall work with Verizon Wireless to provide support, training and assistance Verizon Wireless deems necessary to establish the capability for Verizon Wireless to
provide the Verizon Wireless FlashCast Service without the continued involvement of InfoSpace.

  

	 	    	(b) ***. In the event that Verizon Wireless requests transition services as described in Section 3.1.4(a) above, InfoSpace and Verizon Wireless shall agree to a
statement of work and associated fees prior to the commencement of the FlashCast Transition Period. 

  

	 	    	(c) During the FlashCast Transition Period, the obligations of the Parties as set forth in the Agreement, including but not limited to this Second Amendment, shall
survive. 

  

	3.2	Performance Requirements  

  

	 	3.2.1	InfoSpace shall configure Hardware, Software and connection capacity and services for the FlashCast Services described in Attachment 1. 

  

	 	3.2.2	Each Party shall fully comply with the terms and conditions of the Agreement, the Second Amendment and this Work Order, including all Exhibits and attachments.

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 30 

	 	3.2.3	As of the FlashCast Launch Date, and as more fully described in this Agreement and this Work Order, InfoSpace will integrate the FlashCast Content on the FlashCast
Service as set forth in the FlashCast SOW. Other than the FlashCast Content, no other data, text or information will be integrated on the FlashCast Service. 

  

	3.3	Security Requirements. InfoSpace shall put in place and shall maintain commercially reasonable physical and electronic measures and operational procedures to
protect the security of the FlashCast Services and FlashCast Wireless Devices in order to (i) comply with Verizon Wireless’ security requirements as set forth in Exhibit S to the Agreement; and (ii) regularly monitor the Verizon
Wireless FlashCast Service and all connections between the Verizon Wireless Network and facilities or equipment controlled or maintained by InfoSpace. In the event InfoSpace becomes aware of any breach of security of the FlashCast Services or
FlashCast Wireless Devices, InfoSpace shall notify Verizon Wireless as provided in Attachment 2. 

  

	3.4	As between the Parties, Verizon Wireless shall have the sole right to adopt and communicate to Users statements about and descriptions of policies and practices related
to User privacy and the collection, storage and use of User Data. To the extent Verizon Wireless adopts new policies (i.e., following the Effective Date of the Second Amendment) with respect to User privacy and User Data, InfoSpace will comply with
such policies. ***. 

  

	3.5	Verizon Wireless may, at any time, request that InfoSpace make additions, deletions or other modifications to the FlashCast Services by submitting a Work Order,
substantially in the form of Exhibit E to the Agreement. All additions, deletions or other modifications to the FlashCast Services shall be handled pursuant to a mutually defined change process. 

  

	3.6	Capacity Forecast 

 To
ensure the highest level of service, Infospace requires Verizon Wireless at least *** to provide a forecast estimating the growth of their customer base *** and likely service usage. This will allow Infospace to plan the required resources to
support the services for Verizon Wireless’ customers. If Verizon Wireless becomes aware of any material changes that would impact any forecast previously provided to Infospace (e.g., if Verizon Wireless has a special promotion plan in which a
high number of new customers are anticipated for either a specified time period or for the remainder of the term), Infospace must be given *** advance notice of any change in the forecast to prepare for such additional capacity. If Verizon Wireless
fails to provide Infospace with such notice, for a period of *** following such increase Infospace will not be held responsible for any failures to the performance objectives that could have been avoided had Infospace received such notice. A
forecast provided pursuant to this section is only a forecast and is not a commitment on behalf of Verizon Wireless for the forecasted amount. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 31 

	4.	FEES/PAYMENT 

  

	4.1	During the Term of this Work Order Wireless shall pay InfoSpace for the FlashCast Services in accordance with the rates set forth in Attachment 3. All payments are due
in U.S. Dollars. 

  

	4.2	In the event Verizon Wireless terminates services set forth in this Work Order for convenience prior to the FlashCast Launch Date as set forth in Section 2.1(d) of
the Second Amendment, InfoSpace shall immediately curtail all activities hereunder upon receipt of a notice of termination. Verizon Wireless’ sole liability to InfoSpace will be the payment of the unpaid balance of the Setup Fee, if any, and
all Monthly Sustainment Fees due through such date of termination and any other amounts (e.g., professional services fees) due InfoSpace for work completed before the date of termination by Verizon Wireless. InfoSpace shall invoice Verizon Wireless
for such fees and Verizon Wireless shall remit payment to InfoSpace in accordance with the Agreement. Verizon Wireless shall have no obligation or liability to InfoSpace for future monthly support fees, and if the charges for such cancelled Order
were paid in advance, InfoSpace shall promptly refund such charges to Verizon Wireless. For purposes of clarification, upon termination by Verizon Wireless of the FlashCast Services as set forth in this Section 4.2, InfoSpace shall be entitled
to retain 100% of the Setup Fee. 

  

	4.3	There shall be no charge to Verizon Wireless for the installation and implementation of the FlashCast Services except as set forth in Attachment 3. All Hardware (other
than equipment necessary for Infospace to provide telecommunications connectivity) required for the FlashCast Services as set forth in Schedule 1 will be owned by Verizon Wireless upon payment by Verizon Wireless of amounts due for such Hardware and
maintained by InfoSpace at a location owned or leased by InfoSpace (“InfoSpace Facilities”). Any dedicated connections (frame relay, VPN or otherwise) as may be required by Verizon Wireless for the connection between InfoSpace and Verizon
Wireless shall be procured and maintained at Verizon Wireless’ expense. 

  

	4.4	Verizon Wireless shall remit payment to InfoSpace in accordance with Section 3 of the Agreement. 

  

	4.5	InfoSpace shall not be responsible for the payment of any licensing fees associated with FlashCast Content. 

  

	5.	TESTING, EVALUATION AND APPROVAL. 

  

	5.1	Test Phones. Within *** of the Second Amendment Effective Date, Verizon Wireless will provide to InfoSpace *** pre-commercial test devices for each type of
FlashCast Wireless Device on which Verizon Wireless desires InfoSpace to make the FlashCast Services available on the FlashCast Launch Date. InfoSpace will use such devices for the purpose of testing the FlashCast Services and FlashCast Content
delivery to the FlashCast Wireless Devices. Any additional devices required beyond the initial test devices shall be 

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 32 

	 	 
procured at InfoSpace’s cost. To the extent Verizon Wireless desires InfoSpace to make the FlashCast Services available on any FlashCast Wireless Device(s) in addition to the devices
initially provided by Verizon Wireless within forty five (45) days of the Second Amendment Effective Date, Verizon Wireless will provide, *** test phones for each such additional device. Verizon Wireless shall deliver such additional test
device(s) at least *** in advance of the date that Verizon Wireless wishes the FlashCast Services to be made commercially available on such device. 

  

	5.2	Inspection and Approval. FlashCast Services will be subject to inspection by Verizon Wireless prior to the FlashCast Launch Date. During the Testing Period,
InfoSpace will provide Verizon Wireless access to the FlashCast Services in accordance with this Work Order and the Agreement. During the Testing Period, InfoSpace shall use its reasonable efforts to promptly correct any part of the FlashCast
Services that is within InfoSpace’s Span of Control, as defined in the SLA attached hereto as Attachment 2-A, that do not meet the specifications set forth in the FlashCast SOW or terms of this Agreement at its expense within *** of receipt of
written notice of nonconforming FlashCast Service from Verizon Wireless, or immediately following such notice if such nonconforming services are deemed by Verizon Wireless to cause an emergency condition. Verizon Wireless shall submit a written
acceptance or rejection of the FlashCast Services within *** of InfoSpace making the FlashCast Services available to Verizon Wireless for testing (the “Review Period”). If Verizon Wireless fails to submit a written acceptance or rejection
of the FlashCast Services within the Review Period, within *** after the Review Period, Infospace shall notify Verizon Wireless in writing, and Verizon Wireless shall have *** to respond. ***. To the extent Verizon Wireless rejects the FlashCast
Services (or any portion thereof), Verizon Wireless shall provide InfoSpace with a comprehensive list of any nonconforming component(s) of the FlashCast Services that it desires InfoSpace to remedy and InfoSpace shall do so as described above.
Acceptance of the FlashCast Services by Verizon Wireless shall be a condition precedent to the right of InfoSpace to receive payment of the Monthly Sustainment Fees specified in Attachment 3 ***. In addition to the foregoing, Infospace shall assist
Verizon Wireless as requested to complete the testing and acceptance process applicable to the Flashcast Software provided by ***, the third party responsible for developing and delivering the Flashcast Software to Verizon Wireless. InfoSpace may
require additional fees for such assistance. For the avoidance of doubt, to the extent Verizon Wireless elects not to launch the FlashCast Services, Verizon Wireless shall not be entitled to a refund of all, or any portion of, the Setup Fee.

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 33 

	5.3	Content Validation. After the FlashCast Launch Date InfoSpace shall test all existing Channels on one type of FlashCast Wireless Device for each display size
each day to ensure receipt of FlashCast Content and that the FlashCast Services operate in accordance with the FlashCast SOW. 

  

	5.4	Quality Assurance for Content. Verizon Wireless shall be responsible for all quality assurance testing of the FlashCast Content. Upon completion of such testing,
Verizon Wireless will supply the FlashCast Content, together with a certification of compliance, to InfoSpace for inclusion in the FlashCast Services in accordance with the FlashCast SOW. 

  

	5.5	Nonconformance After FlashCast Launch Date. After the FlashCast Launch Date, if the FlashCast Services do not conform to the FlashCast SOW, Verizon Wireless
shall be entitled to the remedies set forth in the Service Level Agreement set forth as Attachment 2-A. 

  

	5.6	Master Test Plan. In addition to the foregoing, the Master Test Plan, attached hereto as Attachment 4 shall apply. 

  

	6.	VERIZON WIRELESS’ PROPERTY. 

  

	6.1	Title 

 Title to all
materials and property Verizon Wireless provides to InfoSpace in connection with this Agreement shall remain in Verizon Wireless or, if applicable, its licensors or lessors. Any materials or property Verizon Wireless provides to InfoSpace, and any
materials or property of Verizon Wireless or its Users or Indirect Channel Entities that otherwise comes into InfoSpace’s possession or control in connection with the FlashCast Services shall be used only in the performance of this Agreement,
unless otherwise authorized in writing by Verizon Wireless. InfoSpace shall adequately protect all such material and property, and shall deliver or return it to Verizon Wireless or otherwise dispose of such property as directed by Verizon Wireless.
InfoSpace shall be responsible for any loss of or damage to materials or property owned by Verizon Wireless, or its licensors or lessors while in InfoSpace’s possession or control. 
 Title to all materials and property InfoSpace provides to Verizon Wireless in connection with this Agreement shall remain in InfoSpace or, if
applicable, its licensors or lessors. Any materials or property InfoSpace provides to Verizon Wireless, and any materials or property of InfoSpace that otherwise comes into Verizon Wireless’ possession or control in connection with the
FlashCast Services shall be used only in the performance of this Agreement, unless otherwise authorized in writing by InfoSpace. Verizon Wireless shall adequately protect all such material and property, and shall deliver or return it to InfoSpace or
otherwise dispose of such property as directed by InfoSpace. Verizon Wireless shall be responsible for any loss of or damage to materials or property owned by InfoSpace, or its licensors or lessors while in Verizon Wireless’ possession or
control. 
  

 34 

	6.2	Hardware and Software. 

 Verizon Wireless has obtained all necessary rights for InfoSpace to use the Hardware and Software set forth on Schedule 1 as contemplated by this Work Order. Subject to the terms of this Work Order and the Agreement, Verizon Wireless hereby
grants to InfoSpace a limited worldwide right and license to access and use the Hardware and Software for the sole purpose of providing the FlashCast Services as provided herein. 
  

	6.3	Content 

  

	 	6.3.1.	FlashCast Content License. 

 Verizon Wireless shall obtain all necessary rights for InfoSpace to use the FlashCast Content as described in this Work Order including all attachments. Verizon Wireless grants to InfoSpace a limited, nonexclusive, non-transferable license
to copy, store, display, transmit, distribute and sell FlashCast Content solely for the purpose of providing the Verizon Wireless Flashcast Service to Users in accordance with this Agreement, expressly without the right of further sublicense of any
of the foregoing. 
  

	 	6.3.2	Content License Restrictions.  

  

	 	6.3.2.1	Nothing in Section 6.3.1 above shall be interpreted as granting InfoSpace any greater rights or authorizations than are granted to Verizon Wireless pursuant to its
licensing agreements with Content Providers. InfoSpace shall have no right to reproduce or sub-license, re-sell or otherwise distribute all or any portion of FlashCast Content to any person in any form or any manner other than as necessary or
appropriate in providing access to the Verizon Wireless Flashcast Service in accordance with this Work Order, including its attachments, and the Agreement. 

  

	 	6.3.2.2	 Unless authorized by Verizon Wireless in writing, InfoSpace shall not alter or modify any FlashCast Content, engage in framing of FlashCast Content,
insert or allow or enable others to insert any pop-up windows, tool bars, consoles or other visual or audio items or use or allow or enable others to use any other techniques that alter the placement, appearance or presentation of FlashCast Content
on any Web Site or any FlashCast Wireless Device or the Verizon Wireless FlashCast Service. As used in this paragraph, “framing” means a method of constructing a web page such that the FlashCast Content within the frame may operate
independently of the content outside the frame, and “pop-up window” means a new window that contains content not expressly authorized or provided by Verizon Wireless that is launched on top of the FlashCast Content. 6.3.2.3 Subject to the
terms set forth in Section 4 and Exhibit S of the Agreement, except to the extent required to meet the specifications set forth in the FlashCast SOW,

  

 35 

	 	 
InfoSpace will not record, monitor or disclose any User’s use of any FlashCast Content unless instructed to do so in writing by Verizon Wireless, or as required by law, regulation, or court
order or as necessary to cooperate with a lawful order or demand of law enforcement officials. 

  

	 	6.3.2.3	Infospace shall use commercially reasonable efforts to ensure that no unauthorized third parties are able to gain access to and/or utilize the Verizon Wireless
Flashcast Service to generate and send content of any kind, including, but not limited to, unsolicited commercial messages. For purposes of this section, “commercially reasonable efforts” include, by way of example and not limitation, the
prompt removal by Infospace of any content it learns violates this section, with written notice to Verizon Wireless of such removal(s). 

  

	 	6.3.2.4	Infospace shall not itself place any advertisements on the FlashCast Services without the prior written consent of Verizon Wireless. For the avoidance of doubt, the
Parties acknowledge and agree that InfoSpace shall not control, nor be obligated to control, the content (including advertising content) provided to InfoSpace by Verizon Wireless or third parties at Verizon Wireless direction for distribution via
the FlashCast Services.  

  

	6.4	Work Product  

  

	 	6.4.1	InfoSpace agrees that the deliverables set forth in the FlashCast SOW, including but not limited to all notes, designs, reports and drafts thereof, constitute
“Verizon Wireless Work Product”. InfoSpace hereby agrees that all such Verizon Wireless Work Product are works made for hire exclusively for Verizon Wireless under the copyright laws of the United States and shall become and remain the
exclusive property of Verizon Wireless, and Verizon Wireless shall have the rights to use such for any purpose without any additional compensation to InfoSpace. 

  

	 	6.4.2	In the event any Verizon Wireless Work Product shall not be deemed to be a work made for hire exclusively for Verizon Wireless under the copyright laws of the United
States, InfoSpace hereby assigns and agrees to assign to Verizon Wireless its entire right, title and interest in and to (including the right to reproduce, modify, display, produce derivative works of, translate, publish, sell, use, dispose of, and
to authorize others so to do, and the right to copyright and to register such copyright in Verizon Wireless’ or its nominee’s name) all Verizon Wireless Work Product. InfoSpace further agrees to assist Verizon Wireless in every proper way
to protect Verizon Wireless Work Product, including, but not limited to, signing patent and copyright applications, oaths or declarations, and assignments in favor of Verizon Wireless relating to the 

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 36 

 Work Product, as well as such ancillary and confirmatory documents as may be required or
appropriate to insure that such title is clearly and exclusively vested in Verizon Wireless, within the United States and in any and all foreign countries. InfoSpace further agrees to assist and cooperate with all efforts to enforce the rights of
Verizon Wireless in such property against any third parties. 
  

	 	6.4.3	Background Materials. Verizon Wireless acknowledges and agrees that Verizon Wireless Work Product does not include any Background Materials. InfoSpace hereby
grants Verizon Wireless a nonexclusive, royalty free, non-transferable, limited license to use the Background Materials set forth on Schedule 5 during the Term as necessary to use the Verizon Wireless Work Product in connection with the FlashCast
Services. To the extent that InfoSpace develops Verizon Wireless Work Product that requires the use of Background Materials in the future, InfoSpace will identify such Background Materials in the applicable Work Order and will grant Verizon Wireless
an appropriate license to use such Background Materials in connection with such Verizon Wireless Work Product. 

  

	 	6.4.4	InfoSpace warrants and represents that it has or will have the right, through written agreements with all employees performing FlashCast Services under or in connection
with this Agreement, to secure for Verizon Wireless the rights called for in this Section 6. Further, in the event InfoSpace uses any subcontractor, consultant or other third party to perform any of the Services contracted for by this
Agreement, InfoSpace agrees to enter into such written agreements with such third party, and to take such other steps as are or may be required to secure for Verizon Wireless the rights called for in this Section. 

  

	 	6.4.5	With the exception of the Verizon Wireless Work Product which shall be owned by Verizon Wireless as set forth above, the ownership of all Intellectual Property used or
developed by either Party in connection with the FlashCast Services shall be governed by Section 12.1 and Section 12.2 of the Agreement. 

  

	7.	USE OF MARKS. 

  

	7.1	Subject to the terms of Section 12.5 of the Agreement, InfoSpace hereby grants Verizon Wireless the personal, non-exclusive, limited-term, non-transferable
revocable (upon 30 days written notice) right to use, reproduce, publish and 

  

 37 

	 	 
display the InfoSpace Trademarks in connection with the development, use, reproduction in promotional and marketing materials, FlashCast Content directories and indices, and electronic and
printed advertising, publicity, newsletters and mailings about Verizon Wireless and its relationship with InfoSpace. 

  

	7.2	Subject to the terms of section 12.5 of the Agreement Verizon Wireless hereby grants InfoSpace the personal, non-exclusive, limited-term, non-transferable, revocable
(upon 30 days written notice) right to use, reproduce, publish, and display Verizon Wireless Trademarks in connection with the provisioning of the FlashCast Services. 

  

	8.	Indemnification. 

 With
respect to the FlashCast Services, the following shall apply in place of Section 11.5 of the Agreement. 
 Indemnification

 (a) InfoSpace shall indemnify, defend and hold harmless Verizon Wireless, its parents, subsidiaries and Affiliates, and its
and their respective directors, officers, employees, and agents (“Verizon Indemnified Parties”) from any third party claims, demands, lawsuits, liabilities, expenses (including, but not limited to, reasonable fees and disbursements of
counsel and court costs), judgments, settlements (provided such settlements have been approved by InfoSpace) and penalties of every kind that may be (i) based on any material supplied by InfoSpace or its authorized representative with respect
to or in the Portal Services, excluding material supplied to InfoSpace by Verizon Wireless, including claims (A) arising from or relating to any actual or alleged infringement or misappropriation of any patent, trademark, copyright, trade
secret or any actual or alleged violation of any other intellectual property or proprietary rights arising from or in connection with any material or service supplied by InfoSpace with respect to the FlashCast Services (excluding the Hardware and
Software, unless such Claim arises from InfoSpace’s use of such Hardware or use of Software other than in accordance with the licenses granted) under this Work Order, (B) that InfoSpace is not the sole and exclusive owner of, or that it
does not have the express written right to the FlashCast Services and all other materials provided by InfoSpace under the terms of this Agreement, (C) that materials are factually inaccurate in any material respect, or (D) that materials
contain information, instructions or formulas that are injurious to a Third Party’s physical well-being, or that defames or disparages a Third Party, (ii) arising from any act or omission by InfoSpace or its authorized representative in
connection with its performance under this Work Order violates any applicable law or regulation; (iii) a claim that, if true, would constitute a breach of a warranty, representation or covenant of InfoSpace as set forth in this Agreement,
and/or (iv) a claim that InfoSpace has misused any Verizon Wireless User Data . The foregoing indemnification shall apply whether InfoSpace or a Verizon Indemnified Party defends such Claim and

  

 38 

 
whether the Claim arises or is alleged to arise out of the sole acts or omissions of InfoSpace (and/or any subcontractor of InfoSpace) or out of the concurrent acts or omissions of InfoSpace
(and/or any subcontractor of InfoSpace) and any Indemnified Parties. InfoSpace further agrees to bind its subcontractors, if any, to similarly indemnify, hold harmless, and defend the Indemnified Parties. 
 (b) Without limitation of the foregoing, if sale, use or if applicable, distribution, of the products or FlashCast Services becomes subject
to an infringement Claim as set forth in subsection (i) above, InfoSpace shall, at InfoSpace’s option and InfoSpace’s expense,: 
  

	 	i.	Procure for Verizon Wireless the right to use the FlashCast Services (including related products furnished hereunder); 

  

	 	ii.	Replace the FlashCast Services (including related products furnished hereunder) with equivalent, non-infringing products and/or FlashCast Services; or

  

	 	iii.	Modify the FlashCast Services (including related products furnished hereunder) so they become non-infringing. 

  

	 	iv.	In the event that it is not commercially reasonable for InfoSpace to achieve (i), (ii) or (iii) above, InfoSpace may remove the infringing component(s) of the
FlashCast Services and refund the corresponding fees paid by Verizon Wireless to InfoSpace for such component(s). 

 (c) Verizon Wireless shall indemnify, defend and hold harmless InfoSpace its parents, subsidiaries, and its and their respective directors, officers, employees and agents (“Infospace Indemnified Parties”) from and against third
party claims, demands, lawsuits, liabilities, expenses (including, but not limited to, reasonable fees and disbursements of counsel and court costs), judgments and settlements (provided such settlements have been approved by Verizon Wireless)
(i) arising from or relating to any actual or alleged infringement or misappropriation of any patent, trademark, copyright, trade secret or any actual or alleged violation of any other intellectual property or proprietary rights arising from or
in connection with the FlashCast Content and any other materials provided by Verizon Wireless for use in connection with the FlashCast Services (including the Hardware and Software, except where Infospace is obligated to indemnify Verizon Wireless
as set forth above), *** 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 39 

 
***. The foregoing indemnification shall apply whether Verizon Wireless or an Infospace Indemnified Party defends such Claim and whether the Claim arises or is alleged to arise out of the sole
acts or omissions of Verizon Wireless (and/or any subcontractor of Verizon Wireless) or out of the concurrent acts or omissions of Verizon Wireless (and/or any subcontractor of Verizon Wireless) and any Indemnified Parties. 
 (d) For purposes of this subsection (d) Indemnifying Party shall mean the Party having indemnification obligations pursuant to Sections
8(a) and/or 8(c) above and “Indemnified Party” shall mean as applicable, Verizon Indemnified Party or Infospace Indemnified Party. The Indemnified Party will provide the Indemnifying Party with prompt, written notice of any written Claim
covered by this indemnification and will cooperate appropriately with the Indemnifying Party in connection with its evaluation of such Claim. The Indemnifying Party shall defend any Indemnified Party, at the indemnified Party’s request, against
any Claim. Promptly after receipt of such request, the Indemnifying Party shall assume the defense of such Claim with counsel reasonably satisfactory to the Indemnified Party. In consultation with and subject to the approval of the Indemnifying
Party, the Indemnified Party shall have the right, to employ separate counsel to provide input into the defense, at the Indemnified Party’s own cost. The Indemnifying Party shall reimburse the Indemnified Party, ***, for any payments made or
loss suffered by it at any time after the date of tender, based upon the judgment of any court of competent jurisdiction or pursuant to a reasonable, good faith and bona fide compromise or settlement of claims, demands, or actions, in respect to any
damages to which the foregoing relates. The Indemnifying Party shall not settle or compromise any such Claim or consent to the entry of any judgment without the prior written consent of each Indemnified Party and without an unconditional release of
all claims by each claimant or plaintiff in favor of each Indemnified Party. 
  

	9.	Press Release. The Parties agree to issue, promptly upon the launch of the Verizon Wireless FlashCast Services, a joint press release announcing the launch of
the Verizon Wireless FlashCast Services and their relationship, provided that neither Party shall issue any such press release without the prior written consent of the other Party. Requests for consent of Verizon Wireless shall be sent to

 Vice President — Corporate Communications 
 Verizon Wireless 
 One Verizon Way 
 VC43E062 
 Basking Ridge, New Jersey 07920 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 40 

 List of Attachments, attached hereto and incorporated herein 
  

			
	 Attachment Reference
	  	 Attachment Name

	Attachment 1	  	Statement of Work
	Attachment 2-A	  	Network Service Level Agreement
	Attachment 2-B	  	Information Technology Service Level Agreement
	Attachment 2-C	  	Information Technology Interface Terms & Conditions
	Attachment 3	  	Pricing
	Attachment 4	  	Master Test Plan
	Attachment 5	  	FlashCast Release Process
	Attachment 6	  	Training
		
	Schedule 1	  	Hardware & Software Purchased by Verizon Wireless
	Schedule 2	  	Hardware & Software Purchased by InfoSpace
	Schedule 3	  	FlashCast Wireless Devices
	Schedule 4	  	Documentation
	Schedule 5	  	Background Materials

  

 41 

 Matter Number 710-30079-2007 
 AMENDMENT NUMBER 3 
 TO 
 AGREEMENT NUMBER 750-67761-2004 
 BETWEEN 
 CELLCO PARTNERSHIP d/b/a VERIZON WIRELESS 
 AND 
 INFOSPACE MOBILE, INC. 
 f/k/a PREMIUM WIRELESS SERVICES USA, INC. 
 A WHOLLY OWNED SUBSIDIARY OF INFOSPACE, INC. 
  

	1.	PARTIES 

 This Amendment Number 3 (“Third Amendment”) to the WAP 2.0 Hosting Agreement dated June 24, 2004, (as amended, the “Agreement”), by and between InfoSpace Mobile, Inc. f/k/a
Premium Wireless Services USA, Inc., a California corporation and wholly owned subsidiary of InfoSpace, Inc., with offices at 601 108th Avenue NE, Suite 1200, Bellevue, WA 98004 (“InfoSpace”) and Cellco Partnership d/b/a Verizon Wireless, a
Delaware general partnership, having an office and principal place of business at One Verizon Way, Basking Ridge, NJ 07920 (“Verizon Wireless”), is made and entered into on and as of the date of execution by the last signing Party (the
“Third Amendment Effective Date”). 
  

	2.	AMENDMENT OF AGREEMENT. 

  

	a.	Exhibit A shall be amended by adding the following definitions: 

 “Advertisement” shall mean a notice displayed as a banner on Phone Pages designed to attract public attention, or to promote the sale of a product or service. 
 *** or *** means the Third Party providing Advertisements that InfoSpace will make accessible through the Mobile Web 2.0 deck
and display on Phone Pages in accordance with Work Order No. 29 agreed to by the parties on or about December 14, 2006. 
  

	b.	Section 1.4 (“Products and Services”) of Exhibit H-1 shall be amended by adding the following to Table 1 – Scope of Products and Services.

  

					
	***	  		  	
		  		  	

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 1 

 Matter Number 710-30079-2007 
  

	***	

 “*** System” means the
platform, including all hardware, software and associated networking capabilities, owned or licensed and used by *** to send the *** Content to the Phone Pages.  
  

	d.	The terms of Work Order No. 29 shall be modified, so as to provide additional clarification, as set forth below: 

  

	 	1.	All uses of the term “Ad” or “Ads” shall be deemed references to the term “Advertisement” as defined in the Agreement.

  

	 	2.	The term “Advertisement Id” shall mean the unique identifier assigned to a Phone Page hosted by InfoSpace. 

  

	 	3.	The phrase “Updating of *** Ads on Image Server” shall mean that InfoSpace shall provide *** write access to the *** Advertising Servers hosted at InfoSpace
in order to enable *** to update the available Advertisements. 

  

	 	4.	References to the term “Apps”, “applications” “application pages” and “pages” shall be deemed references to the term Phone Pages
as defined in the Agreement. 

  

	 	5.	The requirement that InfoSpace provide “Unique Ad Ids per Page” shall mean the obligation of InfoSpace to assign a unique Advertisement ID to each category of
Phone Page, to enable *** to identify the content and type of page in order to target the Advertisements to be sent to Subscribers by content type. 

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 2 

 Matter Number 710-30079-2007 
  

	 	6.	Section 2, Requirements, of the SOW shall be modified by adding an introductory section as follows: 

 In the initial deployment InfoSpace will host the *** Advertising servers within the same platform from which InfoSpace provides the WAP 2.0
Portal Service, as outlined in the diagram below. InfoSpace will host the *** servers at the InfoSpace’s Data Center until the InfoSpace Data Center is migrated to a new data center at the Savvis facility located in Boston,
Massachusetts. Following such migration, InfoSpace shall then connect to the *** System via a direct network connection located within the same data center. In the final deployment phase, the *** servers shall no longer be hosted on InfoSpace’s
premises. Verizon Wireless will obtain all necessary rights for InfoSpace to use the *** System as contemplated by this Work Order No. 29. 
 The Advertisements will be provided by *** and InfoSpace shall provide *** with access to the Advertising Servers to enable *** to update the available Advertisements as needed, subject to
InfoSpace’s network security policies. InfoSpace shall work with *** and Verizon Wireless to ensure effective delivery of the Advertisements. InfoSpace shall also notify *** of any planned or unplanned outages consistent with SLA notification
procedures set forth in Exhibit H-1 of the Agreement. 
 Each time a Subscriber requests a Phone Page view, InfoSpace will call
the *** Advertising server, by invoking the *** API and *** will indicate which Advertisement to serve. Advertising images shall be retrieved dynamically for each Subscriber and InfoSpace will place the *** designated Advertisement within the Phone
Page the Subscriber requested to be served. 
 If InfoSpace does not receive notification from *** within Verizon Wireless’
approved time-out period, InfoSpace shall serve a Verizon Wireless Advertisement, provided by Verizon Wireless (a “VZW House Ad”) instead. 
 InfoSpace will provide monthly tracking of (i) how many *** Advertisements are served and (ii) how many times *** did not respond within the Verizon Wireless approved time-out period resulting
in InfoSpace providing a VZW house ad. InfoSpace shall provide the monthly tracking report to Verizon Wireless’ ASP Operations team and Technology Development. 
 InfoSpace is not responsible for, and shall have no liability with respect to, any interruptions of service or any other performance issues caused by *** or *** hardware and/or software. 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 3 

 Matter Number 710-30079-2007 
 *** 
  

	3.	EFFECT OF AMENDMENT. 

 Unless otherwise explicitly amended herein, the terms and conditions of the Agreement shall remain in full force and effect. 
 IN WITNESS WHEREOF, the undersigned have caused this Amendment Number 2 to be executed by their duly authorized representatives. 
  

									
	 CELLCO PARTNERSHIP
 d/b/a Verizon Wireless
	 		 	 INFOSPACE MOBILE, INC.
 f/k/a Premium Wireless Services USA, Inc.
 A Wholly Owned Subsidiary of InfoSpace,
Inc.

					
	By:	 	***	 		 	By:	 	/s/ David Binder
	Name:	 	***	 		 	Name:	 	David Binder
	Title:	 	VP	 		 	Title: 	 	VP Finance
	Date:	 	11/20/07	 		 	Date:	 	11/19/07

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 4 

 Contract Number: AGR-000431-2007 
 AMENDMENT NUMBER 4 
 TO 
 AGREEMENT NUMBER 750-67761-2004 
 BETWEEN 
 CELLCO PARTNERSHIP d/b/a VERIZON WIRELESS 
 AND 
 INFOSPACE MOBILE, INC. 
 f/k/a PREMIUM WIRELESS SERVICES USA, INC. 
 A WHOLLY OWNED SUBSIDIARY OF INFOSPACE, INC. 
 This Amendment Number 4 (“Fourth Amendment”) to the WAP 2.0 Hosting Agreement dated
June 24, 2004, as amended by the First Amendment to WAP 2.0 Hosting Agreement, dated August 31, 2004 and the Second Amendment to WAP 2.0 Hosting Agreement, dated April 4, 2007, and the Third Amendment to WAP 2.0 Hosting Agreement,
dated November 20, 2007 by and between InfoSpace Mobile, Inc. f/k/a Premium Wireless Services USA, Inc., a California corporation and wholly owned subsidiary of InfoSpace, Inc., with offices at 601 108th Avenue NE, Suite 1200, Bellevue, WA 98004
(“InfoSpace”) and Cellco Partnership d/b/a Verizon Wireless, a Delaware general partnership, having an office and principal place of business at One Verizon Way, Basking Ridge, NJ 07920 (“Verizon Wireless”) (as
amended, the “Agreement”), is by and between InfoSpace, Motricity, Inc., a Delaware corporation, with offices at 210 West Pettigrew Street, Durham, NC 27701 (“Motricity”) and Verizon Wireless, and is made and
entered into on and as of the last date signed by the parties hereto.  
 WHEREAS, InfoSpace, Inc. and Motricity
are entering into an Asset Purchase Agreement pursuant to which certain assets of InfoSpace, including the Agreement, are expected to be transferred to Motricity (the “Transaction”); 
 WHEREAS, upon the closing of the Transaction, Motricity wishes to assume the rights, and obligations of InfoSpace under the Agreement
arising after the closing of the Transaction and to continue to provide the Portal Services to Verizon Wireless in accordance with the terms and conditions of the Agreement; 
 WHEREAS, all liabilities prior to the closing of the Transaction shall remain with InfoSpace; and 
 WHEREAS, upon the closing of the Transaction, Verizon Wireless wishes InfoSpace to assign the Agreement to Motricity and for
Motricity to replace InfoSpace as the contracting entity to the Agreement. 
 NOW, THEREFORE, in consideration of the
foregoing, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows: 
 1. Assignment. Subject to the closing of the Transaction and effective as of the closing date of the Transaction (the “Transaction Closing Date”), InfoSpace hereby assigns to Motricity, and Motricity hereby accepts,
all of InfoSpace’s rights, title and interest in and to the

  

 1 

 Contract Number: AGR-000431-2007 
  

 
Agreement. In addition, Motricity hereby assumes all of the obligations duties, responsibilities and undertakings to be performed by InfoSpace under the Agreement occurring, arising, accruing or
to be accrued from and as of the Transaction Closing Date (the “Assumed Obligations”) and shall fully and timely perform all of the Assumed Obligations in accordance with the Agreement. Verizon Wireless hereby waives all claims
against InfoSpace in connection with the Agreement that arise on or after the Transaction Closing Date. InfoSpace represents and acknowledges that it is and shall remain responsible for all matters, of whatever type or character, occurring, arising,
accrued or to accrue under the Agreement on or before the Transaction Closing Date and that Verizon Wireless’ consent is without prejudice to any claim pertaining to such matters. 
 2. Amendment to Agreement. As of the Transaction Closing Date, the Parties hereby agree that Motricity shall replace InfoSpace as the contracting entity to the Agreement and all references to
“InfoSpace Mobile, Inc.” or “InfoSpace” shall be deleted and replaced with “Motricity, Inc.” or “Motricity”, respectively. In the event that the Transaction does not close, the Parties agree that this Fourth
Amendment shall be of no force or effect. 
 3. Effect of Amendment. This Fourth Amendment is an integral part of the Agreement. Terms
used herein which are defined or specified in the Agreement shall have the meanings set forth therein. If there are any inconsistencies between a specific term or condition of this Fourth Amendment and a specific term or condition of the Agreement,
the specific term or condition of this Fourth Amendment shall control, but only to the extent of such inconsistencies. Except as amended hereby, the Agreement shall continue in full force and effect. 
 SIGNATURES. 
 IN WITNESS WHEREOF, the
Parties hereto have caused this Third Amendment to be executed by their duly authorized officers or representatives. 
  

									
	 CELLCO PARTNERSHIP d/b/a
 Verizon Wireless
	 		 	INFOSPACE MOBILE, INC.
					
	By:	 	***	 		 	By:	 	/s/ David Binder
	Name:	 	***	 		 	Name:	 	David Binder
	Title:	 	VP	 		 	Title: 	 	VP Finance
	Date:	 	11/20/2007	 		 	Date:	 	11/19/2007

  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 2 

 Contract Number: AGR-000431-2007 
  

			
	MOTRICITY, INC.
		
	By:	 	/s/ Ryan K. Wuerch
	Name:	 	Ryan K. Wuerch
	Title:	 	CEO
	Date:	 	11/17/2007

  

 3 

 Matter Number: AGR-001660-2009 
 AMENDMENT NUMBER 5 
 TO 
 AGREEMENT NUMBER 750-67761-2004 
 BETWEEN 
 CELLCO PARTNERSHIP d/b/a VERIZON WIRELESS 
 AND MOTRICITY, INC. 
 This Amendment Number 5 (the “Fifth Amendment”) to the WAP 2.0 Hosting Agreement dated June 24, 2004, as amended by the First Amendment to WAP 2.0 Hosting Agreement, dated August 31, 2004, the Second Amendment to WAP 2.0
Hosting Agreement dated May 14, 2007, the Third Amendment to WAP 2.0 Hosting Agreement dated November 20, 2007, and the Fourth Amendment to WAP 2.0 Hosting Agreement dated November 20, 2007 (as amended, (the “Agreement”), by
and between Motricity, Inc., a Delaware corporation, with offices at 601 108th Avenue NE, Suite 900, Bellevue, WA 98004 (“Motricity”) and Cellco Partnership d/b/a/ Verizon Wireless, a Delaware general partnership, having an office and
principal place of business at One Verizon Way, Basking Ridge, NJ 07920 (“Verizon Wireless”), is made and entered into on and as of the date of execution by the last signing Party but taking retroactive effect to and including
December 1, 2008 (“Effective Date”). 
  

	1.	AMENDMENT OF AGREEMENT. 

  

	1.1	The purpose of this Fifth Amendment is to modify the Page View forecast set forth in Table 2 of Section 3(1) of revised Exhibit D as set forth in the Second
Amendment (#710-30429-2007) to the Agreement. 

  

	1.2	The aforementioned Table 2 is hereby deleted in its entirety and replaced with the following: 

  

					
	 ***
	  	***	  	***
	4Q06	  	***	  	***
	1Q07	  	***	  	***
	2Q07	  	***	  	***
	3Q07	  	***	  	***
	4Q07	  	***	  	***
	1Q08	  	***	  	***
	2Q08	  	***	  	***
	3Q08	  	***	  	***
	4Q08	  	***	  	***
	1Q09	  	***	  	***
	2Q09	  	***	  	***
	3Q09	  	***	  	***
	4Q09	  	***	  	***
	1Q10	  	***	  	***

 *** 
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 1 

 Matter Number: AGR-001660-2009 
  

	2.	EFFECT OF AMENDMENT. 

 This Fifth Amendment is an integral part of the Agreement. Terms used herein which are defined or specified in the Agreement shall have the meanings set forth therein. If there are any inconsistencies between a specific term or condition of
this Fifth Amendment and a specific term or condition of the Agreement, the specific term or condition of this Fifth Amendment shall control. 
 Except as amended hereby, the Agreement shall continue in full force and effect. 
  

	3.	SIGNATURES. 

 IN WITNESS
WHEREOF, the parties hereto have caused this Amendment to be executed by their duly authorized officers or representatives. 
  

									
	 CELLCO PARTNERSHIP d/b/a
 Verizon Wireless
	 		 	Motricity, Inc.
					
	By:	 	***	 		 	By:	 	/s/ Ryan Wuerch
	Name: 	 	***	 		 	Name: 	 	Ryan Wuerch
	Title:	 	***	 		 	Title: 	 	Chairman & CEO
	Date:	 	10/2/2009	 		 	Date:	 	4/22/2009

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 2 

 Matter Number: AGR-001660-2009 
 AMENDMENT NUMBER 6 
 TO 
 AGREEMENT NUMBER 750-67761-2004 
 BETWEEN CELLCO PARTNERSHIP d/b/a VERIZON WIRELESS 
 AND 
 MOTRICITY, INC 
 This Amendment Number 6 (“Sixth Amendment”) to the WAP 2.0 Hosting Agreement dated June 24, 2004, as amended by the First Amendment, dated August 31, 2004 and the Second Amendment,
dated May 14, 2007, and the Third Amendment, dated November 20, 2007 and the Fourth Amendment, dated November 20, 2007 and the Fifth Amendment, dated June 13, 2009 (as amended, the “Agreement”), by and between
Motricity, Inc. a Delaware corporation, with offices at 601 108th Avenue NE, Suite 900, Bellevue, WA (“Motricity”) and Cellco Partnership d/b/a Verizon Wireless, A Delaware general partnership, having an office and principal place of business at One Verizon Way, Basking Ridge, NJ 07920
(“Verizon Wireless “), is made and entered into on and as of the date of execution by the last signing Party (“Sixth Amendment Effective Date”). 
  

	1.	AMENDMENT OF AGREEMENT. 

  

	 	1.1	Section 8.1 of the Agreement “Term” shall be deleted in its entirety and replaced with the follows: 

 “Term. The term of this Agreement shall commence on the Effective Date and unless earlier terminated pursuant to the terms of this Agreement, shall end
July 31, 2010 (the “Term”). The Term shall be automatically renewed for successive 6-month periods unless either Party provides written notice of termination to the other Party at least sixty (60) days prior to the end of the
Term or any subsequent renewal period.” 
  

	 	1.2	A new Section B.2 is added as follows: 

  

	 	2.	SELF-HOSTING 

 Upon *** prior
written notice to Motricity, and subject to the execution of a mutually agreed license agreement, which may be in the form of an amendment to this Agreement, Verizon Wireless, may elect to host the Motricity proprietary software that supports the
Portal Services at one or more facilities maintained by Verizon Wireless (“Self-Host”). If Verizon Wireless elects to Self-Host it will be responsible for all expenses associated with procuring the necessary hardware and third party
software and all expenses associated with licensing, installing, configuring, and operating the Motricity software. The transition of hosting will be performed by the parties in accordance with a schedule and commercial terms to be mutually agreed
in a Work Order. 
  
  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 1 

 Matter Number: AGR-001660-2009 
  

 Within *** of receiving Verizon Wireless’ notice of its desire to Self-Host,
Motricity will deliver a list of Motricity proprietary software components to be licensed. Verizon Wireless acknowledges that its ability to Self-Host and make Portal Services available to users may be subject to Verizon Wireless’ ability to
obtain sufficient rights in third party technology (such as any third-party software used in connection with the hosting), content and applications. 
 The parties shall endeavor to negotiate a license agreement for the software within *** of Verizon Wireless’ notice. The license will include the right to use the software in object code only. Each
party shall use good faith efforts to reach agreement on licensing terms. If the parties cannot reach agreement, this Agreement will remain in effect unless terminated in accordance with its terms. 
  

	2.	EFFECT OF AMENDMENT. 

 This Sixth
Amendment is an integral part of the Agreement. Terms used herein which are defined or specified in the Agreement shall have the meanings set forth therein. If there are any inconsistencies between a specific term or condition of this Sixth
Amendment and a specific term or condition of the Agreement, the specific term or condition of this Sixth Amendment shall control. Except as amended hereby, the Agreement shall continue in full force and effect. 
  

	3.	SIGNATURES. 

 IN WITNESS WHEREOF,
the Parties hereto have caused this Sixth Amendment to be executed by their duly authorized officers or representative 
  

									
	 CELLCO PARTNERSHIP d/b/a
 VERIZON WIRELESS
	 		 	MOTRICITY, INC
					
	BY:	 	***	 		 	BY:	 	/s/ Ryan Wuerch
	NAME: 	 	***	 		 	NAME: 	 	Ryan Wuerch
	TITLE:	 	***	 		 	TITLE:	 	Chairman & CEO
	DATE:	 	10/2/2009	 		 	DATE:	 	8/21/2009

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 2 

 Matter Number 710-30079-2007 
 FORM OF WORK ORDER 
 Work Order No. 84

 to WAP 2.0 Hosting Agreement 
 Motricity Inc., (“Motricity”) will perform the following additional Portal Services for Cellco Partnership d/b/a Verizon Wireless (“Verizon Wireless”) under the terms and conditions of
that certain WAP 2.0 Hosting Agreement, Contract No. 750-67761-2004, dated 6/24/04, as amended, between Motricity and Verizon Wireless (the “Agreement”). In consideration of the additional Portal Services described below, Verizon
Wireless will pay to Motricity the amount(s) set forth below on or before the date(s) set forth below. 
  

							
	 Task Description - Mobile Web 3.0 User Subscription Fee
	  	Target Date
	 Motricity shall provide access to the Mobile Web 3.0 Portal Services provided by Motricity to Verizon Wireless under Work
Order No. 77. Such services shall be referred to herein as the “Mobile Web 3.0 Portal Services.”
  
 Motricity agrees to provide access to the Mobile Web 3.0 Portal Services per the volume schedule below:
  
 Launch Internet Explorer Browser.lnk
	  	Production launch
targeted on or before
Sept 8th, 2009.
				
	 Month
	  	 Maximum Users
	  	 	  	 
	October 2009	  	***	  		  	
	November 2009	  	***	  		  	
	December 2009	  	***	  		  	
	January 2010	  	***	  		  	
	February 2010	  	***	  		  	
	March 2010	  	***	  		  	
	April 2010	  	***	  		  	
	May 2010	  	***	  		  	
	June 2010	  	***	  		  	
	July 2010	  	***	  		  	
	August 2010	  	***	  		  	
	Sept 2010	  	***	  		  	
		
	 For purposes of this Work Order No. 84, a User is defined as a unique subscriber, as identified by his/her Mobile
Directory Number (“MDN”), who has accessed the Mobile Web 3.0 Portal Services provided as part of Work Order 77 during a calendar month of the Term.
  
 Unforseen Volume Protection. In the case the actual Users in a given month exceeds the Maximum users forecast in the table above, the parties agree to
work together in good faith to agree upon terms for supporting the incremental Users.
	  	

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 1 

 Matter Number 710-30079-2007 
  

							
	 Amount:
	  	Payment Terms:
	In consideration for Motricity providing Users with access to the Mobile Web 3.0 Portal Services, Verizon Wireless shall pay Motricity the subscription fees outlined
below for each calendar month during the Term that the Mobile Web 3.0 Portal Services are made available under Work Order No. 77 (“User Subscription Fee”). For clarity, the User Subscription Fee is not an additional hosting fee as
described in Section 8, Exhibit D of the Agreement, but provides a term license to Motricity’s Mobile Web 3.0 Portal Services.	  	In accordance with Section 3 Payments of the Agreement
	 	  	 Month
	  	Monthly User
Subscription Fee	  	 
		  	Launch through December 2009	  	***	  	
		  	January through April 2010	  	***	  	
		  	May through July 31, 2010	  	***	  	
			
		  	 Motricity shall invoice Verizon Wireless the user Subscription Fee following each calendar month of the Term that the Mobile
Web 3.0 Portal Services are made available, and Verizon Wireless shall pay such invoice in accordance with the terms and conditions set forth in the Agreement.
  
 Motricity shall commence invoicing Verizon Wireless the User Subscription Fee following the delivery of the Mobile Web 3.0 Portal Services described in Work
Order 77.
	  	

  

					
	CELLCO PARTNERSHIP d/b/a Verizon Wireless	 		 	Motricity, Inc.
			
	***	 		 	/s/ Ryan Wuerch
	By (signature)	 		 	By (signature)
	***	 		 	Ryan Wuerch
	Name	 		 	Name
	Executive Director	 		 	Chairman & CEO
	Title	 		 	Title

  

	***	This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission.

  

 2

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