Document:

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                                                                    EXHIBIT 10.3

                       SIXTH AMENDMENT TO CREDIT AGREEMENT
                       -----------------------------------

         This SIXTH AMENDMENT TO CREDIT AGREEMENT (this "Amendment") is made and
                                                         ---------
entered into effective as of July 3, 2001, by and among CAIS, INC. (the
"Borrower"), a Virginia corporation, each of the lending entities which is a
 --------
party hereto (as evidenced by the signature pages of this Agreement) or which
may from time to time become a party hereto as a lender or any successor or
assignee thereof (individually, a "Lender" and, collectively, the "Lenders"),
                                   ------                          -------
and NORTEL NETWORKS INC., a Delaware corporation, as administrative agent for
itself and the other Lenders (in such capacity, together with its successors in
such capacity, the "Administrative Agent").
                    --------------------

                                    RECITALS:
                                    ---------

         A.   Pursuant to that certain Credit Agreement dated as of June 4,
1999, by and among the Borrower, the Lenders and the Administrative Agent (as
amended, the "Credit Agreement"), the Lenders agreed to provide to the Borrower
              ----------------
a senior secured credit facility in the maximum aggregate principal amount of
$30,000,000. All capitalized terms used in this Amendment and not otherwise
defined herein shall have the meanings assigned to such terms in the Credit
Agreement.

         B.   Pursuant to the request of the Borrower, the Administrative Agent
and the Lenders have agreed, subject to the terms and conditions of this
Amendment, to amend the Credit Agreement.

                                   AGREEMENTS:
                                   -----------

         NOW, THEREFORE, in consideration of the premises and mutual covenants
and agreements contained herein and for other good and valuable consideration,
the receipt and sufficiency of which are hereby acknowledged, the parties hereto
hereby agree as follows:

         1.   Terms Defined. Unless otherwise defined or stated in this
              -------------
Amendment, each capitalized term used in this Amendment has the meaning given to
such term in the Credit Agreement (as amended by this Amendment).

         2.   Amendment to Section 1.1.
              -------------------------

         (a)  The following new term and definition thereof are hereby added to
Section 1.1 of the Credit Agreement, which term (and related definition) shall
-----------
appear in alphabetical order in Section 1.1:
                                -----------

              "'CII Ventures Subordinated Debt' means the subordinated debt
                ------------------------------
         which may be incurred by the Borrower from time to time under that
         certain Credit Agreement dated as of July 3, 2001, among the Borrower,
         Holdings, CII Ventures II LLC (as administrative agent and a lender),
         Ulysses G. Auger II (as a lender) and R. Theodore Ammon (as a lender)."

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 1
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         (b)  The following definition set forth in Section 1.1 of the Credit
                                                     -----------
Agreement is hereby amended and restated to read in its entirety as follows:

              "'Maturity Date' means December 28, 2001."

         (c)  Clause (g) of the definition of the term "Permitted Liens" set
              ---------
forth in Section 1.1 of the Credit Agreement is hereby amended and restated to
         -----------
read in its entirety as follows:

              "(g)  (i) purchase money Liens existing as of July 3, 2001 (A) in
         favor of Tut Systems, Inc. covering equipment purchased by the Borrower
         from such entity and securing purchase money Debt in an amount not to
         exceed $3,800,000 and (B) in favor of Compaq Computer Corporation
         covering equipment purchased by the Borrower from such entity and
         securing purchase money Debt in an amount not to exceed $2,300,000, and
         (ii) Liens evidenced by, and attaching only to the Property described
         in, the following financing statement executed by the Borrower securing
         Debt in an aggregate amount not to exceed $750,000 at any time
         outstanding: financing statement no. 9900013025 filed on August 9, 1999
         naming WorldCom Technologies, Inc. as secured party as filed with the
         Secretary of State of the District of Columbia; and".

         3.   Amendment to Section 2.3. Section 2.3 of the Credit Agreement is
              ------------------------  -----------
hereby amended and restated to read in its entirety as follows:

              "Section 2.3.  Repayment of Loans. The Borrower shall pay to the
                             ------------------
         Administrative Agent for the account of each Lender the principal of
         the Loans outstanding as of the Amortization Commencement Date (and the
         principal of such Loans outstanding as of such date shall be due and
         payable), commencing on the Amortization Commencement Date, and
         continuing on the last Business Day of each month thereafter through
         and including the Maturity Date, which installments shall be in the
         amounts shown for each date specified in the following table:

              ------------------------------------------------------------------
                                                  Amount of Principal Amount of
                   Principal Payment Date             Loans Due and Payable
              ------------------------------------------------------------------
               Amortization Commencement Date              $4,000,000.00
              ------------------------------------------------------------------
                      January 31, 2001                     $1,010,514.75
              ------------------------------------------------------------------
                      the Maturity Date              All Loans due and payable
              ------------------------------------------------------------------

              The Borrower shall pay to the Administrative Agent for the account
         of each Lender all outstanding principal of the Loans (and all
         outstanding principal of the Loans shall be due and payable) on the
         Maturity Date."

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 2
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         4.   Amendment to Section 2.4(b). The period at the end of clause (iv)
              --------------------------                            ----------
of Section 2.4(b) of the Credit Agreement is hereby deleted and replaced by a
   -------------
semicolon, and the following clause is hereby added to the end of Section 2.4(b)
                                                                  -------------
following clause (iv) thereof:
          ----------

         "provided, however, that all interest accrued on the Loans on and after
          -----------------
         July 1, 2001 shall be due and payable on the Maturity Date."

         5.   Amendment to Section 2.7(d). Section 2.7(d) of the Credit
              --------------------------   -------------
Agreement is hereby amended and restated to read in its entirety as follows:

              "(d)   Proceeds of Sale or Placement of Debt or Capital Stock. The
                     ------------------------------------------------------
         Borrower shall, within two Business Days after it receives any proceeds
         from any issuance or placement of Debt and/or Capital Stock of the
         Borrower and/or Holdings closed subsequent to July 3, 2001, pay to the
         Administrative Agent, as a prepayment of the Loans, (i) prior to the
         time when the Borrower and/or Holdings have received $25,000,000 in
         aggregate gross proceeds from all such issuances or placements of Debt
         and/or Capital Stock, twenty percent (20%) of all net proceeds (i.e.,
         gross proceeds less reasonable out-of-pocket transaction costs actually
         incurred) of each such issuance or placement of Debt and/or Capital
         Stock, and (ii) on and subsequent to the time when the Borrower and/or
         Holdings have received $25,000,000 in aggregate gross proceeds from all
         such issuances or placements of Debt and/or Capital Stock, all net
         proceeds (i.e., gross proceeds less reasonable out-of-pocket
         transaction costs actually incurred) of each such issuance or placement
         of Debt and/or Capital Stock; provided, however, that (A) no such
                                       -----------------
         prepayment shall be required from the proceeds of the issuance of the
         CII Ventures Subordinated Debt, (B) to the extent that the Borrower is
         also required by the terms of applicable loan documents to prepay any
         Debt that is permitted to be prepaid under Section 9.17 hereof, the
                                                    ------------
         Borrower shall be required to pay to the Administrative Agent a
         'Pro-Rata Amount' of the Obligations (as defined in clause (c) of this
                                                             ---------
         Section 2.7), and (C) the Borrower shall not incur Debt except in
         -----------
         compliance with Section 9.1 hereof."
                         -----------

         6.   Amendment to Section 5.1. Section 5.1 of the Credit Agreement is
              ------------------------  -----------
hereby amended and restated to read in its entirety as follows:

              "Section 5.1 Collateral. To secure the full and complete payment
                           ----------
         and performance of the Obligations, the Borrower will, and will cause
         Holdings and each Subsidiary of the Borrower to, grant to the
         Administrative Agent for the benefit of the Administrative Agent and
         the Lenders a perfected, first priority Lien on all of its (i.e., the
         Borrower's, Holdings' or such Subsidiary's, as applicable) right, title
         and interest in and to all of its Properties whether now owned or
         hereafter acquired, pursuant to the Security Documents, including,
         without limitation, the following (provided, however, that Holdings
                                            -----------------
         shall be required to grant such a Lien only on the Capital Stock of the
         Borrower referred to in clause(d) below and not on any other Properties
                                 --------
         of Holdings and the Security Agreement executed by the Borrower

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 3
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         relating to certain equipment, other than the Nortel Networks
         Equipment, may contain a provision mutually acceptable to the
         Administrative Agent and the Borrower limiting the grant of a Lien on
         such equipment if and to the extent that such equipment is subject to a
         valid and binding conditional sales agreement or lease which
         contractually prohibits the grant of such a Lien):

                  (a)   all Nortel Networks Equipment purchased under the Master
         Purchase Agreement and owned by the Borrower or any Subsidiary of the
         Borrower and any and all additions, substitutions and replacements of
         any of the foregoing, wherever located and whether the same constitute
         personal property or fixtures, together with all attachments,
         components, parts, equipment and accessories installed thereon or
         affixed thereto;

                  (b)   all Nortel Networks Software;

                  (c)   all Service Agreement Revenues;

                  (d)   all Capital Stock of the Borrower and each of the
         Subsidiaries of the Borrower;

                  (e)   all of the Property (as such Property is more
         specifically described in the Security Documents), including tangible
         and intangible Property and real and personal Property, of the Borrower
         and each of the Subsidiaries of the Borrower, including, without
         limitation, all of the following: accessions; accounts; certificates of
         title; chattel paper (including, without limitation, electronic chattel
         paper and tangible chattel paper); commercial tort claims; deposit
         accounts (including, without limitation, uncertificated certificates of
         deposit and non-negotiable certificates of deposit); documents;
         equipment; farm products; financial assets; fixtures; general
         intangibles (including, without limitation, Intellectual Property,
         Permits, payment intangibles and software, and including, without
         limitation, contract rights and Material Contracts and all consents and
         waivers necessary or appropriate from all parties to such contracts to
         permit the grant of a security interest therein to the Administrative
         Agent as security for the payment and performance of the Obligations
         and assignment of such contracts); goods; health-care-insurance
         receivables; instruments (including, without limitation, certificates
         of deposit, negotiable instruments, notes and drafts); inventory;
         investment property (including, without limitation, securities,
         security entitlements, securities accounts, commodity contracts and
         commodity accounts); letters of credit; oil, gas and other minerals;
         proceeds (including, without limitation, cash proceeds, non-cash
         proceeds and proceeds of letters of credit); promissory notes;
         supporting obligations (including, without limitation, letter-of-credit
         rights); and all real Property and interests therein; and

                  (f)   all cash and non-cash proceeds and products of any of
         the foregoing."

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 4
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         7.   Amendment to Section 5.2. Section 5.2 of the Credit Agreement is
              ------------------------  -----------
hereby amended and restated to read in its entirety as follows:

              "Section 5.2 Guaranties. The Borrower will cause Holdings, each of
                           ----------
         the Subsidiaries of the Borrower (whether owned as of the Closing Date
         or thereafter organized or created) and each of the Subsidiaries of
         Holdings which has Guaranteed any Subordinated Debt of the Borrower
         (whether owned as of the Closing Date or thereafter organized or
         created) to Guarantee the payment and performance of the Obligations
         pursuant to the Guaranties."

         8.   Conditions Precedent. The effectiveness of this Amendment is
              --------------------
subject to the satisfaction of each of the following conditions precedent, all
of which conditions precedent must be satisfied on or before July 31, 2001
(except as provided in clause (a)(v) hereof below):
                       ------------

         (a)   The Administrative Agent shall have received, or shall receive
substantially concurrently herewith, all of the following, each dated (where
applicable and unless otherwise indicated) the date of this Amendment, in form
and substance reasonably satisfactory to the Administrative Agent:

              (i)    Amendment Documents. This Amendment as executed by the
                     -------------------
         parties hereto, a Security Agreement executed by each of the Borrower,
         each Subsidiary of the Borrower and Holdings (as required by Section
                                                                      -------
         5.1 of the Credit Agreement as amended by this Amendment), UCC-1
         ---
         financing statements relating to such Security Agreements (or
         amendments to existing financing statements, as the Administrative
         Agent may require), stock certificates evidencing that Capital Stock of
         the Borrower pledged by Holdings, together with stock powers executed
         in blank or other appropriate instruments of transfer as the
         Administrative Agent may require, a subordination agreement executed by
         CII Ventures II LLC, the Borrower and Holdings pursuant to which, among
         other things, payment of the CII Ventures Subordinated Debt is
         subordinated to the payment of the Obligations to the extent set forth
         in such subordination agreement and any other agreement, document,
         instrument or certificate reasonably required by the Administrative
         Agent or the Lenders to be executed or delivered by the Borrower or any
         other Loan Party in connection with this Amendment (collectively, the
         "Amendment Documents");
          -------------------

              (ii)   Resolutions. Resolutions of the Board of Directors of the
                     -----------
         Borrower, Holdings and the other Loan Parties certified by its
         Secretary or an Assistant Secretary which authorize the execution,
         delivery and performance by the Borrower, Holdings and the other Loan
         Parties of this Amendment and the other Amendment Documents to which
         the Borrower, Holdings or such Loan Party is or is to be a party;

              (iii)  Fees, Costs and Expenses. All fees, costs and expenses
                     ------------------------
         (including, without limitation, attorneys' fees and expenses) incurred
         by the Administrative Agent incident to this Amendment or required to
         be paid in accordance with Section 13.1 of the Credit Agreement,
                                    ------------

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 5
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         to the extent incurred and submitted to the Borrower, shall have been
         paid in full by the Borrower within 30 days of the Borrower's receipt
         of an invoice therefor;

              (iv)   Prepayment of the Loans. A prepayment of the Obligations in
                     -----------------------
         the amount of $1,000,000 as provided and at the time set forth in
         Paragraph 20 of this Amendment;
         ------------

              (v)    Releases of Other Liens. Written releases of all Liens,
                     -----------------------
         other than Permitted Liens, affecting any of the Collateral or evidence
         that releases of such Liens have been appropriately filed or recorded,
         including, without limitation, releases of all Liens (including
         financing statements) in favor of Cisco Systems Capital Corporation
         ("Cisco") and evidence that all Debt previously incurred by the
           -----
         Borrower to Cisco has been paid in full; provided, however, that (A)
                                                  -----------------
         Liens in favor of Cisco attaching to equipment of the Borrower
         manufactured by, or sold to the Borrower by, Cisco or its affiliates
         (the "Cisco Equipment") shall not be required to be released until on
               ---------------
         or before September 30, 2001 as provided in Paragraph 22 of this
                                                     ------------
         Amendment and (B) an amount not to exceed the minimum amount
         contractually required to be maintained in escrow by the Borrower,
         pursuant to its existing agreement relating thereto, may be maintained
         in an escrow account for the benefit of Cisco or its affiliates to
         secure contingent liabilities of the Loan Parties to Cisco or its
         affiliates relating to patents, provided, further, however, that the
                                         --------------------------
         aggregate amount maintained in escrow shall not at any time exceed
         $5,000,000; and

              (vi)   Additional Information. The Administrative Agent shall have
                     ----------------------
         received such additional agreements, documents, instruments and
         information as the Administrative Agent or its legal counsel, Jenkens &
         Gilchrist, a Professional Corporation, may reasonably request to effect
         the transactions contemplated hereby;

         (b)  The representations and warranties contained herein and in all
other Loan Documents, as amended hereby, shall be true and correct as of the
date hereof after giving effect to this Amendment as if made again on and as of
the date hereof (except if and to the extent that such representations and
warranties are or were expressly made only as of another specific date);

         (c)  All corporate proceedings taken in connection with this Amendment
and the other Amendment Documents, and all legal matters incident thereto, shall
be reasonably satisfactory to the Administrative Agent and its legal counsel,
Jenkens & Gilchrist, a Professional Corporation; and

         (d)  No Default or Event of Default shall have occurred and be
continuing after giving effect to this Amendment.

         9.   Representations and Warranties. Each of the Borrower and the other
              ------------------------------
Loan Parties hereby jointly and severally represent and warrant to, and agrees
with, the Administrative Agent and the Lenders that, as of the date of and after
giving effect to this Amendment (a) the execution, delivery and performance of
this Amendment and any and all other Amendment Documents executed and/or
delivered in connection herewith have been authorized by all requisite corporate
action on the part of the Borrower, Holdings and the other Loan Parties and will
not violate the

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 6
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Borrower's, Holdings' or any Loan Party's corporate charter or bylaws; (b) the
term Loan Documents as defined in the Credit Agreement and as used in any of the
Loan Documents includes, without limitation, the Amendment Documents; (c) all
representations and warranties set forth in the Credit Agreement and in the
Security Documents are true and correct as if made again on and as of such date
(except if and to the extent that such representations and warranties were
expressly made only as of another specific date); (d) no Default or Event of
Default has occurred and is continuing immediately after giving effect to this
Amendment; (e) there are no offsets, counterclaims or defenses of any type to
the Obligations under the Credit Agreement; (f) the Credit Agreement, the Notes,
the Guaranties, the Security Documents and the other Loan Documents (as amended
by this Amendment) are and remain legal, valid, binding and enforceable
obligations of the Borrower and the other Loan Parties (as applicable) which are
parties thereto in accordance with their terms; (g) the CII Ventures
Subordinated Debt is not, and will not be, secured by any Lien and constitutes
"Subordinated Debt", as such term is defined in the Credit Agreement, permitted
to be incurred by the Borrower in accordance with Section 9.1 of the Credit
                                                  -----------
Agreement; (h) all Debt incurred by the Borrower to Cisco has been paid in full;
and (i) neither Holdings nor the Borrower has any Subsidiaries other than the
Subsidiaries identified on Schedule 1 attached hereto and incorporated herein by
                           ----------
reference.

         10.  Governing Law. THIS AMENDMENT AND THE OTHER LOAN DOCUMENTS SHALL
              -------------
BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW
YORK (WITHOUT REGARD TO CONFLICTS OF LAWS PRINCIPLES WHICH WOULD RESULT IN THE
APPLICATION OF THE LAWS OF ANOTHER JURISDICTION) AND APPLICABLE LAWS OF THE U.S.

         11.  Counterparts. This Amendment may be executed in any number of
              ------------
counterparts, all of which when taken together shall constitute one agreement,
and any of the parties hereto may execute this Amendment by signing any such
counterpart.

         12.  No Oral Agreements. THIS AMENDMENT, TOGETHER WITH THE CREDIT
              ------------------
AGREEMENT AND THE OTHER LOAN DOCUMENTS AS WRITTEN, REPRESENT THE FINAL
AGREEMENTS BETWEEN AND AMONG THE PARTIES HERETO AND MAY NOT BE CONTRADICTED BY
EVIDENCE OF PRIOR, CONTEMPORANEOUS OR SUBSEQUENT ORAL AGREEMENTS OF THE PARTIES.
THERE ARE NO UNWRITTEN ORAL AGREEMENTS BETWEEN (A) THE BORROWER OR ANY OTHER
LOAN PARTY AND (B) THE ADMINISTRATIVE AGENT OR ANY LENDER.

         13.  Agreement Remains in Effect; No Waiver. Except as expressly
              --------------------------------------
provided herein, all terms and provisions of the Credit Agreement and the other
Loan Documents shall remain unchanged and in full force and effect and are
hereby ratified and confirmed. No waiver by the Administrative Agent or any
Lender of any Default or Event of Default shall be deemed to be a waiver of any
other Default or Event of Default. No delay or omission by the Administrative
Agent or any Lender in exercising any power, right or remedy shall impair such
power, right or remedy or be construed as a waiver thereof or an acquiescence
therein, and no single or partial exercise of any

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 7
<PAGE>

such power, right or remedy shall preclude other or further exercise thereof or
the exercise of any other power, right or remedy under the Credit Agreement, the
Loan Documents or otherwise.

         14.  Survival of Representations and Warranties. All representations
              ------------------------------------------
and warranties made in this Amendment or any other Loan Document shall survive
the execution and delivery of this Amendment and the other Loan Documents, and
no investigation by the Administrative Agent or any Lender or any closing shall
affect the representations and warranties or the right of the Administrative
Agent and the Lenders to rely upon such representations and warranties.

         15.  Reference to Credit Agreement. This Amendment shall constitute a
              -----------------------------
Loan Document. Each of the Loan Documents, including the Credit Agreement, the
Amendment Documents and any and all other agreements, documents or instruments
now or hereafter executed and/or delivered pursuant to the terms hereof or
pursuant to the terms of the Credit Agreement as amended hereby, are (if and to
the extent necessary) hereby amended so that any reference in such Loan
Documents to the Credit Agreement shall mean a reference to the Credit Agreement
as amended hereby.

         16.  Severability. Any provision of this Amendment held by a court of
              ------------
competent jurisdiction to be invalid or unenforceable shall not impair or
invalidate the remainder of this Amendment and the effect thereof shall be
confined to the provision so held to be invalid or unenforceable.

         17.  Successors and Assigns. This Amendment is binding upon and shall
              ----------------------
inure to the benefit of the Administrative Agent, the Lenders, the Borrower and
the other Loan Parties and their respective successors and assigns; provided,
                                                                    --------
however, that neither the Borrower nor any of the other Loan Parties may assign
-------
or transfer any of its rights or obligations hereunder without the prior written
consent of the Lenders.

         18.  Headings. The headings, captions and arrangements used in this
              --------
Amendment are for convenience only and shall not affect the interpretation of
this Amendment.

         19.  Possible Extension of the Maturity Date. In the event that (a)
              ---------------------------------------
either (i) the entirety of the CII Ventures Subordinated Debt has been converted
into equity of Holdings (and thereby effectively cancelled) in a manner
reasonably satisfactory to the Administrative Agent or (ii) the maturity date
(including the due date for the payment of all principal) of the CII Ventures
Subordinated Debt has been extended beyond December 31, 2001, and (b) no Default
or Event of Default is in existence as of December 28, 2001, then the
Administrative Agent and the Lenders shall, upon request of the Borrower made at
that time, (A) extend the Maturity Date to February 15, 2002 in the event that
CII Ventures Subordinated Debt has been so converted into equity of Holdings as
provided in clause (i) preceding, or (B) extend the Maturity Date to the earlier
            ---------
to occur of February 15, 2002 or three Business Days prior to the extended
maturity date of the CII Ventures Subordinated Debt in the event that the
maturity date of the CII Ventures Subordinated Debt has been so extended as
provided in clause (ii) preceding.
            ----------

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 8
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         20.  Compliance with Conditions Precedent. The Borrower hereby
              ------------------------------------
covenants and agrees with the Administrative Agent and the Lenders that (a) the
Borrower will prepay the Obligations in the amount of $1,000,000 immediately
upon the closing and initial funding with respect to the CII Ventures
Subordinated Debt, which prepayment shall be applied first to accrued interest
and then to the outstanding principal amount of the Loans, and (b) the Borrower
will cause all conditions precedent to the effectiveness of this Amendment to be
fully satisfied (except as otherwise provided herein) on or before July 31,
2001.

         21.  Permitted Subordinated Debt. The Lenders hereby agree that the CII
              ---------------------------
Ventures Subordinated Debt, as governed by the Subordinated Credit Agreement
dated as of July 3, 2001 provided to the Administrative Agent by the Borrower,
is on terms and conditions acceptable to the Required Lenders for purposes of
clause (b) of Section 9.1 of the Credit Agreement.
---------     -----------

         22.  Release of Liens on Cisco Equipment. The Borrower hereby covenants
              -----------------------------------
and agrees with the Administrative Agent and the Lenders that all Liens in favor
of Cisco attaching to the Cisco Equipment shall be released on or before
September 30, 2001, and that the Borrower will provide appropriate evidence of
such releases to the Administrative Agent on or before such date.

         23.  Waiver of Financial Covenants and Consent to Certain Matters.
              ------------------------------------------------------------

         (a)  The Administrative Agent and the Lenders hereby waive the
Borrower's noncompliance with each of the covenants set forth in Sections 8.15,
                                                                 -------------
8.17, 10.1, 10.2, 10.3 and 10.4 of the Credit Agreement, in each case for and
----------------------     ----
during the periods through and including the Maturity Date (as such Maturity
Date may be extended pursuant to Paragraph 19 of this Amendment); provided,
                                 ------------                     --------
however, that the waiver contained in this Paragraph 23(a) is limited strictly
-------                                    --------------
as written and shall not be deemed to constitute a waiver of, or any consent to
any noncompliance with, any term or provision of the Credit Agreement except as
expressly set forth in this Paragraph 23(a).
                            --------------

         (b)  The Administrative Agent and the Lenders hereby agree, subject to
the proviso below, that none of the matters described as follows, in and of
itself, shall constitute a Default or an Event of Default:

                  (i)    the Borrower's repayment of Debt owed to Cisco as
         described in, and in accordance with Paragraph 2b of, that certain Loan
         Repayment and Settlement Agreement dated as of May 18, 2001, among
         Cisco, the Borrower, Holdings, Cisco Systems, Inc. ("Cisco Inc.") and
                                                              ----------
         CAIS Software Solutions, Inc. ("CAIS Software") (which repayment the
                                         -------------
         Borrower represents and warrants was previously made);

                  (ii)   the disbursement from escrow of funds as described in,
         and in accordance with, clause (a) of Section 8.4 of that certain Asset
         Purchase Agreement dated as of October 19, 2000, among Cisco Inc., CAIS
         Software, Holdings and the Borrower (the "Asset Purchase Agreement")
                                                   ------------------------
         and in clause (a) of Section 3 of that certain Escrow Agreement dated
         as of December 4, 2000, among Cisco Inc., CAIS Software, Holdings and
         the Borrower (the "Escrow Agreement"), in each case as set forth in and
                            ----------------
         amended by Section 1 of that certain

SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 9
<PAGE>

         First Amendment to Asset Purchase Agreement and First Amendment to
         Escrow Agreement dated as of May 18, 2001, among Cisco Inc., Holdings,
         CAIS Software and the Borrower (the "First Amendment");
                                              ---------------

                  (iii)  compliance by the Borrower, Holdings and CAIS Software
         with the provisions of clause (c) of Section 8.4 of the Asset Purchase
         Agreement and clause (c) of Section 3 of the Escrow Agreement, in each
         case as set forth in and amended by Section 1 of the First Amendment;
         or

                  (iv)   the security interest required to be granted to Cisco
         by the Borrower, Holdings and/or CAIS Software in the Escrow Agreement,
         the "Escrow Funds" and any "Claims Insurance Policy", in certain
         equipment purchased from Cisco by the Borrower, Holdings and/or CAIS
         Software and all data, software and other information stored therein
         and in the proceeds thereof, in each case as described in, and in
         accordance with, clause (d) of Section 8.4 of the Asset Purchase
         Agreement and clause (d) of Section 3 of the Escrow Agreement, in each
         case as set forth in and amended by Section 1 of the First Amendment;

provided, however, that (A) the agreement contained in this Paragraph 23(b) is
-----------------                                           --------------
limited strictly as written and shall not be deemed to constitute an agreement
with respect to or a waiver of, or any consent to any noncompliance with, any
term or provision of the Credit Agreement except as expressly set forth in this
Paragraph 23(b), and (B) any failure of the Borrower or any other Loan Party to
--------------
comply with any term or provision of this Amendment (including, without
limitation, Paragraph 22 hereof) shall constitute a Default and (upon the lapse
            ------------
of any applicable grace period, if any) an Event of Default.

         24.  Sale of Certain Surplus Equipment. The Administrative Agent and
              ---------------------------------
the Lenders hereby consent to the Borrower's sale of the surplus equipment
identified on Schedule 2 attached hereto and incorporated herein by reference
              ----------
and agree that the sale of such equipment shall not result in a requirement that
the Loans be prepaid by an amount equal to the Net Proceeds of such sale
pursuant to Section 2.7(a) of the Credit Agreement.
            -------------

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SIXTH AMENDMENT TO CREDIT AGREEMENT - Page 10
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be
executed and delivered by their duly authorized officers effective as of the day
and year first above written.

                                    BORROWER:
                                    ---------

                                    CAIS, INC.

                                    By:
                                       -----------------------------------------
                                    Name:
                                         ---------------------------------------
                                    Title:
                                          --------------------------------------

SIXTH AMENDMENT TO CREDIT AGREEMENT
<PAGE>

                                    ADMINISTRATIVE AGENT:
                                    --------------------

                                    NORTEL NETWORKS INC.,
                                    as Administrative Agent

                                    By:
                                       -----------------------------------------
                                    Name:
                                         ---------------------------------------
                                    Title:
                                          --------------------------------------

                                    LENDERS:
                                    --------

                                    NORTEL NETWORKS INC.

                                    By:
                                       -----------------------------------------
                                    Name:
                                         ---------------------------------------
                                    Title:
                                          --------------------------------------

SIXTH AMENDMENT TO CREDIT AGREEMENT
<PAGE>

            CONSENT TO AMENDMENT AND REAFFIRMATION OF LOAN DOCUMENTS
            --------------------------------------------------------

         The undersigned hereby (a) consents to the execution and delivery of
the Sixth Amendment to Credit Agreement to which this Consent to Amendment and
Reaffirmation of Loan Documents is attached (the "Amendment") by the parties
                                                  ---------
thereto, (b) agrees that the Amendment shall not limit or diminish the
indebtedness, liabilities or obligations of the undersigned under the Guaranty
Agreement or Subordination Agreement, each dated as of June 4, 1999, executed by
the undersigned and delivered to the Administrative Agent (the "Holdings Loan
                                                                -------------
Documents"), (c) agrees that the "Guaranteed Obligations" (as defined in such
---------
Guaranty Agreement) guaranteed by the undersigned pursuant to such Guaranty
Agreement include, without limitation, the Obligations, (d) reaffirms all of its
indebtedness, liabilities and obligations under each of the Holdings Loan
Documents, and (e) agrees that each of the Holdings Loan Documents remains in
full force and effect and is hereby ratified and confirmed.

         Capitalized terms used herein shall have the meanings therefor ascribed
by the "Credit Agreement" as such term is defined in the Amendment and as such
Credit Agreement is amended by the Amendment.

         Dated effective as of July 3, 2001.

                                    CAIS INTERNET, INC.

                                    By:
                                       -----------------------------------------
                                    Name:
                                         ---------------------------------------
                                    Title:
                                          --------------------------------------

SIXTH AMENDMENT TO CREDIT AGREEMENT
<PAGE>

                                   SCHEDULE 1
                                   ----------

                                  SUBSIDIARIES

1.       Subsidiaries of Holdings:

         a.   CAIS, Inc., a Virginia corporation

         b.   CAIS Software Solutions, Inc., a California corporation

         c.   Business Anywhere USA, Inc., a California corporation

         d.   CAIS Purchasing Company, a Delaware corporation

2.       Subsidiaries of the Borrower:   None.

SIXTH AMENDMENT TO CREDIT AGREEMENT
<PAGE>

                                   SCHEDULE 2
                                   ----------

                                SURPLUS EQUIPMENT

         All of the following surplus equipment permitted to be sold shall not
have an aggregate fair market value exceeding $1,743,600 and consists only of
routers, switches, servers, PC's and/or monitors purchased for use in the
installation of high speed internet service in hotels and apartment buildings
and is not currently a part of the Borrower's network.

--------------------------------------------------------------------------------
                     Description                             Amount or Value
--------------------------------------------------------------------------------
Somera                                                          $  212,000
--------------------------------------------------------------------------------
Quantum Tech                                                    $  119,800
--------------------------------------------------------------------------------
Starwood                                                        $  200,000
--------------------------------------------------------------------------------
BPAI                                                            $    1,800
--------------------------------------------------------------------------------
Employees (excess computer equipment)                           $   10,000
--------------------------------------------------------------------------------
Additional equipment sales being negotiated                     $1,200,000
--------------------------------------------------------------------------------
TOTAL                                                           $1,743,600
--------------------------------------------------------------------------------

SIXTH AMENDMENT TO CREDIT AGREEMENT<PAGE>

                                                                    EXHIBIT 10.4

                    LOAN REPAYMENT AND SETTLEMENT AGREEMENT

                  This Loan Repayment and Settlement Agreement (this
"Agreement") is made as of this __th day of May, 2001 by and among Cisco Systems
 ---------
Capital Corporation ("Lender"), CAIS, Inc., a Virginia corporation ("Borrower"),
                      ------                                         --------
and CAIS Internet, Inc., a Delaware corporation ("Guarantor"), with the
                                                  ---------
agreement and consent of Cisco Systems, Inc, a California corporation ("Cisco
                                                                        -----
Inc.") and CAIS Software Solutions, Inc., a California corporation ("CAIS
---                                                                  ----
Software"), as undersigned. Capitalized terms used but not otherwise defined
--------
herein shall have the meaning set forth in the Credit Agreement (as defined
below).

                                   WITNESSETH

                  WHEREAS, Lender and Borrower are parties to that certain
Agreement dated as of June 30, 1999 (as amended, modified, renewed or extended
from time to time, the "Credit Agreement") providing for extensions of credit by
                        ----------------
Lender to Borrower;

                  WHEREAS, in connection with the Credit Agreement, Borrower
made and delivered to Lender (i) those two certain Promissory Notes
(collectively, the "Notes"), each dated as of December 2, 1999, evidencing term
                    -----
loans in a maximum aggregate amount of up to $50,000,000, (ii) that certain
Security Agreement (the "Borrower Security Agreement") dated as of June 30,
                         ---------------------------
1999, granting Lender a security interest in, among other things, all accounts,
contract rights, rights to payment, money and instruments, and other obligations
of any kind owed to Borrower, and all general intangibles, investment property,
and other personal property of Borrower, and all proceeds of any of the
foregoing, as more particularly set forth in the Borrower Security Agreement,
(iii) those certain UCC-1 financing statements described in Schedule I hereto
(collectively, the "Borrower Financing Statements"), which financing statements
                    -----------------------------
were duly filed to perfect Lender's security interest under the Borrower
Security Agreement, and (iv) certain other ancillary certificates, documents,
and agreements under or in connection with the Credit Agreement;

                  WHEREAS, in connection with the Credit Agreement, and in order
to induce Lender to extend credit to Borrower under the terms thereof, Guarantor
made and delivered to Lender that certain Guaranty dated as of June 30, 1999 (as
amended, modified, renewed or extended from time to time, the "Guaranty"),
                                                               --------
whereby Guarantor guaranteed the indebtedness and other obligations of Borrower
to Lender under the Credit Agreement;

                  WHEREAS, in connection with the Guaranty, Guarantor made and
delivered to Lender (i) that certain Security Agreement ("Guarantor Security
                                                          ------------------
Agreement") dated as of June 30, 1999, granting Lender a security interest in,
---------
among other things, all accounts, contract rights, rights to payment, money and
instruments, and other obligations of any kind owed to Guarantor, and all
general intangibles, investment property, and other personal property of
Guarantor, and all proceeds of any of the foregoing, as more particularly set
forth in the Guarantor Security Agreement, and (ii) those certain UCC-1
financing statements described in Schedule I hereto (collectively, the
"Guarantor Financing Statements"), which financing statements were duly filed to
 ------------------------------
perfect Lender's security interest under the Guarantor Security Agreement (the
Credit Agreement, the Notes, the Borrower Security Agreement,
<PAGE>

the Borrower Financing Statements, the Guaranty, the Guarantor Security
Agreement, the Guarantor Financing Statements, and all other ancillary
certificates, documents, and agreements delivered to Lender under or in
connection with the Credit Agreement being hereinafter collectively referred to
as the "Loan Documents" and all collateral thereunder, the "Collateral");
        --------------

                  WHEREAS, Lender's duly-perfected security interest in the
Collateral extends to, without limitation, the rights of Borrower and Guarantor
under that certain escrow fund (the "Escrow Fund") established in the original
                                     -----------
aggregate principal amount of $40,500,000 (together with interest accrued
thereupon in the approximate amount of $825,000, as of May 1, 2001, comprising
an aggregate balance in the approximate amount of $41,325,000) pursuant to the
terms of the Escrow Agreement dated as of December 4, 2000, by and between,
among other parties, State Street Bank as escrow agent ("Escrow Agent"),
                                                         ------------
Borrower, Guarantor, and Lender's affiliate, Cisco Systems, Inc., a California
corporation ("Cisco Inc."), and all rights of Borrower and Guarantor to receive
              ---------
disbursements therefrom;

                  WHEREAS, Lender, Borrower, and Guarantor desire to provide for
the payment in full of the Obligations of Borrower and Guarantor due to Lender
under the Loan Documents as of the date hereof, provide for the termination of
their financing relationship pursuant to the Loan Documents, and otherwise fully
and finally resolve their rights, claims, and obligations in connection with the
Loan Documents, and resolve certain other rights, claims, and obligations as
between Borrower, Guarantor, CAIS Software, and their affiliates, on the one
hand, and Cisco Inc. and its affiliates, on the other hand, pursuant to certain
equipment leases, licensing agreements, and sale and maintenance agreements
between said parties for the provision of goods and equipment, intellectual
property, and related services in connection with the businesses of Borrower,
Guarantor, CAIS Software and their affiliates (collectively, the "Equipment and
                                                                  -------------
Licensing Agreements"), all on terms and conditions as more particularly set
--------------------
forth herein below; and

                  WHEREAS, Borrower, Guarantor, and Cisco Inc., among other
parties, are concurrently entering into that certain First Amendment to Asset
Purchase Agreement and First Amendment to Escrow Agreement (the "First
                                                                 -----
Amendment") of even date herewith, providing, among other things, for the early
---------
release of $41,300,000 from the Escrow Fund held under the Escrow Agreement for
the purposes of funding (i) a payment to Science Applications International
Corporation ("SAIC") in the amount of $13,500,000 in full settlement of SAIC's
lien claim against the Escrow Fund and obtaining related releases, and (ii) a
distribution to Lender in the amount of $27,800,000 in payment of certain
principal, accrued interest, fees, and charges and other amounts constituting
Obligations then outstanding under the Loan Documents, all on terms and
conditions more particularly set forth therein and herein below.

                  NOW, THEREFORE, the parties hereto, in consideration of the
confirmation of the foregoing recitals and the mutual covenants contained
herein, and intending to be legally bound, hereby agree as follows:

                  1.    Acknowledgment of Obligations. Borrower and Guarantor
                        -----------------------------
each acknowledge and agree by their respective execution hereof that the
indebtedness evidenced and secured by the

                                       2
<PAGE>

Loan Documents is unconditionally due and owing to Lender as provided thereunder
and that, as of the date hereof, Borrower and Guarantor, and each of them, have
no actions, defenses, demands offsets, counter-claims and/or claims set-off or
deduction whatsoever, against: (i) Lender; (ii) the indebtedness evidenced and
secured by the Loan Documents; or (iii) the Guaranty and the other Loan
Documents or the enforcement thereof. Furthermore, Borrower and Guarantor, and
each of them, acknowledge and agree that, as of the date hereof, Lender has in
no way defaulted or performed any act or omission under the Loan Documents or
any other agreements between Borrower and Guarantor, on the one hand, and
Lender, on the other hand, which would or could give rise to any action, cause
of action, suits, debts, sums of money damages, claims, costs, expenses and/or
demands whatsoever, in law or in equity or otherwise, by Borrower or by
Guarantor against Lender. Borrower and Guarantor, and each of them, acknowledge
and agree that (i) Lender has not waived any of its rights or remedies under the
Loan Documents, (ii) funds have been properly disbursed under the Loan
Documents, and (iii) As of April 30, 2001, the outstanding aggregate balance due
under the Loan Documents is agreed to be $27,699,203.06, as comprised of (a)
principal balance of $26,483,755.58; (b) accrued interest balance of
$1,123,950.86; (c) facility fee of $20,000.00; (d) commitment fee of $29,396.96;
(e) prior accrued legal fees of $11,723.55; and (f) accrued legal fees and costs
in connection with the negotiation and documentation of this transaction in the
aggregate amount of $30,376.11; and (iv) from and after April 30, 2001, interest
accrues on the above-stated principal balance in the amount of $11,402.73 per
diem, and subsequent legal fees and costs payable by Borrower will be incurred
in connection herewith. Legal fees and costs in connection with the negotiation
and documentation of this transaction are approximately $12,180 for the period
May 1 - 15, 2001, plus an estimated $10,000 through closing.

                  2.    Procedure for Repayment of Obligations.
                        --------------------------------------

                        a.   Concurrently with the execution of this Agreement,
Borrower and Guarantor are executing and delivering the First Amendment and have
agreed thereunder to request, permit and direct the Escrow Agent to disburse to
Lender forthwith moneys from the Escrow Fund in the amount of $27,800,000.00
(Twenty-Seven Million Eight Hundred Thousand and 00/100 Dollars), which
disbursement Borrower, Guarantor, and Lender hereby agree shall be applied by
Lender to repay in full the amounts set forth in clauses (a) through (f) of
Section 1 above plus an additional amount of $100,796.94 to be applied against
accrued interest (at the rate set forth above) and legal fees and costs, in each
case subsequent to April 30, 2001, and Lender shall so apply said disbursement.

                        b.   On or before May 31, 2001 (which date may be the
same date that the payments under Section 2(a) are made), Borrower shall cause
to be paid to Lender such sums as are necessary to repay in full all remaining
interest, fees and other amounts due to Lender under the Loan Documents as of
the date of such payment, computed as follows: an amount equal to the difference
between (A) the sum of (i) subsequent accrued legal fees set forth above and
(ii) the product of (x) the number of days elapsed from April 30, 2001 to the
date of payment and (y) $11,402.73 and (B) $100,796.94.

                  3.    Termination of Commitment to Lend. Lender's Commitment
                        ---------------------------------
(as defined in the Credit Agreement) and all obligations of Lender under the
Loan Documents arising out of, related to, or

                                       3
<PAGE>

in connection with Lender's agreement to fund loans pursuant to the Loan
Documents are hereby terminated.

                  4.    Termination of Borrower and Guarantor Obligations;
                        -------------------------------------------------
Survival of Certain Provisions Under the Loan Documents. Notwithstanding (i) the
-------------------------------------------------------
repayment in full of the Obligations of Borrower and Guarantor to Lender under
the Loan Documents, in the amounts outstanding, and as of the dates, set forth
in Paragraph 2 above, and (ii) the termination of the Commitment and of the
parties' financing relationship under the Loan Documents pursuant to Paragraph 3
above, all provisions of the Loan Documents which by their terms are stated to
survive the occurrence of the events in clauses (i) and (ii), including, without
limitation, Section 7.5 of the Credit Agreement, shall survive the execution,
delivery, and performance of this Agreement. Lender confirms that it has no
knowledge as of the date hereof that any amounts are due or accrued with respect
thereto other than those set forth in Paragraph 1 herein above. Except to the
extent set forth in the first sentence of this Paragraph 4, and except for
Borrowers' obligations under Section 1 of the First Amendment, which shall be
surviving Obligations to Lender under the Loan Documents as modified hereunder,
Borrower and Lender agree that all the terms, provisions, covenants,
representations and warranties of the Borrower and the Guarantor under the
Credit Agreement and the other Loan Documents shall not survive termination
hereunder of the Lender's Commitment under the Credit Agreement, but shall be
deemed null and void in all respects.

                  5.    Release of Security Interests.
                        -----------------------------

                        a.   Subject to Lender's receipt of the $27,800,000
payment pursuant to Paragraph 2. above, Lender shall release and promptly cause
to be filed releases and termination statements in such forms as may reasonably
be requested by Borrower of all of Lender's liens and security interests in the
assets, rights, and properties of Borrower and Guarantor except the following
and proceeds thereof: (x) all rights of Borrower and Guarantor under and in
connection with the Escrow Agreement and the Escrow Fund; and (y) all equipment
supplied to Borrower and Guarantor by Cisco Inc.

                        b.   Subject to (x) Lender's receipt of the payment
required to repay all additional sums then remaining outstanding under the Loan
Documents, and (y) Borrower and Guarantor's satisfaction of their obligations
under Section 1(c) of the First Amendment, Lender shall release, and promptly
                =
cause to be filed releases and termination statements in such forms as may
reasonably be requested by Borrower, all of its remaining liens and security
interests in the assets, rights and properties of Borrower and Guarantor, except
the following and proceeds thereof: all rights of Borrower and Guarantor under
and in connection with the Escrow Agreement and the Escrow Fund. The security
interest with respect to the rights of Borrower and Guarantor under and in
connection with the Escrow Agreement and the Escrow Fund shall continue in order
to secure (i) the continuing obligations of Borrower and Guarantor to Lender
under this Agreement and, to the extent surviving or revived, Obligations under
the Loan Documents, and (ii) the obligations of Parent, Seller, and Affiliate
under Article VIII of the Purchase Agreement, Escrow Agreement, and First
Amendment

                                       4
<PAGE>

                        c.   Lender and Cisco Inc, shall fully release their
respective security interests in the rights of Borrower and Guarantor under and
in connection with the Escrow Agreement and the Escrow Fund promptly following
the last to occur of the following:

                             (x)   the sixth anniversary after the Closing Date
under the Purchase Agreement has passed and (i) Borrower and Guarantor have not
breached their obligations under this Agreement, the First Amendment, or, to the
extent continuing or revived, the Loan Documents, (ii) no bankruptcy case has
been filed by or against Borrower or Guarantor, and (iii) no party has filed an
action, motion, or legal proceeding of any kind seeking disgorgement or other
recovery of any sum paid to Lender in satisfaction of the Obligations or seeking
payment from Lender in connection therewith; and

                             (y)   Cisco Inc. has been paid in full, or has
released, all claims in connection with Buyer Damages under the terms of the
Escrow Agreement and Annex A thereto or, alternately, all applicable Escrow
Periods have run under the terms of the Escrow Agreement and Annex A thereto and
no claims for Buyer Damages are then outstanding.

                  6.    Revival of Obligations. Notwithstanding anything to the
                        ----------------------
contrary in this Agreement or any of the Loan Documents, in the event that any
payment of any Obligation, or any portion thereof, is rescinded, voided, or must
otherwise be refunded by Lender or otherwise, for any reason whatsoever, then
the Obligations shall be thereupon automatically revived and reinstated, in full
force and effect, all to the extent that and as though such payment had never
been made, and Borrower and Guarantor hereby agree to execute such other and
further documents as Lender may then require for the purpose of evidencing and
giving notice of the same and hereby irrevocably appoint Lender as their
attorney-in-fact for the purpose of executing such documents.

                  7.    Release By CAIS Parties. CAIS, Inc. and CAIS Internet,
                        -----------------------
Inc., and CAIS Software Solutions, Inc., by its agreement undersigned
(collectively, the "CAIS Parties" ), and each of them, hereby release and
                    ------------
discharge Cisco Systems Capital Corporation and Cisco Systems, Inc., and their
respective affiliates, officers, directors, agents, representatives, and
attorneys (collectively, the "Cisco Parties") from any and all actions,
                              -------------
liabilities, liens, claims, damages, debts, suits, judgments, executions and
demands, including without limitation, claims in tort or under contract, that
the CAIS Parties, or any of them, may have or hereafter may acquire against any
of the Cisco Parties arising out of, related to, or in connection with (i) the
Loan Documents and the underlying loans and other financial accommodations
provided to Borrower and Guarantor by the Cisco Parties, or (ii) the Equipment
and Licensing Agreements and the underlying goods and equipment, intellectual
property, and related services provided to the CAIS Parties and their affiliates
(collectively, the foregoing sub-clauses (i) and (ii) being "the Released
                                                                 --------
Matters"); provided, that the foregoing shall not release any of the Cisco
-------    --------
Parties from any obligations to the CAIS Parties expressly arising under this
Agreement, the Purchase Agreement, the Escrow Agreement, or the First Amendment.
Notwithstanding the foregoing, nothing herein shall release or waive any claims
of the CAIS Parties arising in the ordinary course of business with respect to
the operation or functionality of hardware or software acquired from any of the
Cisco Parties under the Equipment and Licensing Agreements. The CAIS Parties,
and each of them, confirm

                                        5
<PAGE>

that they have no knowledge as of the date hereof that any events or conditions
exist or have accrued giving rise to such claims.

                  The CAIS Parties, and each of them, hereby waive and disclaim,
to the fullest extent permitted by law, any right or benefit arising under Cal.
Civil Code Section 1542 and any similar statutory or decisional law which
provides, generally, that a general release does not extend to claims which the
releasing party does not know or suspect to exist in his favor at the time of
executing the release and which, if known by him, could have materially affected
said party's settlement with and release of the released party. The CAIS
Parties, and each of them, hereby acknowledge that they may later discover facts
in addition to or different from those which each now knows or believes to exist
with respect to the Released Matters, but that it is their respective intentions
fully, finally and forever to settle and release all of the Released Matters,
known or unknown, suspected or unsuspected, which may now or hereafter exist.

                  8.    Release By Cisco Parties. Cisco Systems Capital
                        ------------------------
Corporation, and Cisco Systems, Inc., by its agreement undersigned, and each of
them, hereby release and discharge the CAIS Parties, and their respective
affiliates, officers, directors, agents, representatives, and attorneys from any
and all actions, liabilities, liens, claims, damages, debts, suits, judgments,
executions and demands, including without limitation, claims in tort or under
contract, that the Cisco Parties, or either of them, may have or hereafter may
acquire against any member of the CAIS Parties arising out of, related to, or in
connection with (i) the Loan Documents and the underlying loans and other
financial accommodations provided to Borrower and Guarantor by the Cisco
Parties, or (ii) the Equipment and Licensing Agreements and the underlying goods
and equipment, intellectual property, and related services provided to the CAIS
Parties and their affiliates by the Cisco Parties (collectively, the foregoing
sub-clauses (i) and (ii) being "the Released Matters"); provided, that the
                                    ----------------    --------
foregoing shall not release any of the CAIS Parties from any obligations to the
Cisco Parties (x) expressly arising under this Agreement, the Purchase
Agreement, the Escrow Agreement, or the First Amendment, or (y) identified in
Paragraph 4 herein above as surviving the termination of the Loan Documents or
revived pursuant to Paragraph 6 herein above.

                  The Cisco Parties, and each of them, hereby waive and
disclaim, to the fullest extent permitted by law, any right or benefit arising
under Cal. Civil Code Section 1542 and any similar statutory or decisional law
which provides, generally, that a general release does not extend to claims
which the releasing party does not know or suspect to exist in his favor at the
time of executing the release and which, if known by him, could have materially
affected said party's settlement with and release of the released party. The
Cisco Parties, and each of them, hereby acknowledge that they may later discover
facts in addition to or different from those which each now knows or believes to
exist with respect to the Released Matters, but that it is their respective
intentions fully, finally and forever to settle and release all of the Released
Matters, known or unknown, suspected or unsuspected, which may now or hereafter
exist.

                                       6
<PAGE>

                  9.    General Provisions
                        ------------------

                                (a)   Recitals Are Material Terms. The recitals
                                      ---------------------------
set forth above are hereby confirmed and agreed to by the parties hereto as true
and correct in all respects as of the date hereof and shall comprise material
terms of this Agreement.

                                (b)   Representation By Counsel. By their
                                      -------------------------
respective execution below, Borrower and Guarantor, and each of them, represent
that they have executed and delivered this Agreement, and the representations
and warranties, certifications, and releases set forth herein, voluntarily and
following consultation with counsel of their choice.

                                (c)   No Reliance. The parties hereto
                                      -----------
acknowledge and confirm to each other that each such party is executing this
Agreement on the basis of its own investigation and for its own reasons, without
reliance upon any agreement, representation, understanding or communication by
or on behalf of any other party hereto.

                                (d)   Binding Effect. This Agreement shall be
                                      --------------
binding upon, inure to the benefit of and be enforceable by the parties hereto
and their respective successors and permitted assigns, including without
limitation, any receiver, assignee for the benefit of creditors, or bankruptcy
trustee, appointed for such party.

                                (e)   Governing Law. This Agreement shall be
                                      -------------
governed by, and construed in accordance with, the law of the State of New York,
without giving effect to any choice of law or conflict of law provision or rule
(whether of the State of New York or any other jurisdiction) that would cause
the application of the laws of any jurisdiction other than the State of New
York.

                                (f)   Complete Agreement; Amendments. This
                                      ------------------------------
Agreement contains the entire and exclusive agreement of the parties hereto with
reference to the matters expressly set forth herein. This Agreement supersedes
all prior commitments, drafts, communications, discussions and understandings,
oral and written, with respect thereto. This Agreement may not be modified,
amended or otherwise altered except in a writing that expressly so states and
that has been signed by the party to be charged.

                                (g)   Severability. Whenever possible, each
                                      ------------
provision of this Agreement shall be interpreted in such manner as to be
effective and valid under all applicable laws and regulations. If, however, any
provision hereof shall be prohibited by or invalid under any such law or
regulation in any jurisdiction, it shall, as to such jurisdiction, be deemed
modified to conform to the minimum requirements of such law or regulation, or,
if for any reason it is not deemed so modified, it shall be ineffective and
invalid only to the extend of such prohibition or invalidity without affecting
the remaining provisions of this Agreement or the validity or effectiveness of
such provision in any other jurisdiction.

                                       7
<PAGE>

                                (h)   Counterparts. This Agreement may be
                                      ------------
executed in any number of counterparts and by different parties hereto in
separate counterparts, each of which when so executed shall be deemed to be an
original and all of which taken together shall constitute but one and the same
agreement.

                                (i)   Interpretation. This Agreement is the
                                      --------------
result of negotiations between the parties hereto, and has been reviewed by
their respective counsel, and is therefore the product of all parties hereto.
Accordingly, this Agreement and any alleged ambiguities herein shall not be
construed against any party, including by reason of such party's involvement in
the preparation hereof.

                                (j)   Power of Attorney; Ratification. For the
                                      -------------------------------
purposes of executing and filing Uniform Commercial Code financing or
continuation statements with respect to liens granted or continuing under the
Loan Documents or hereunder, Borrower and Guarantor, and each of them, hereby
irrevocably makes, constitutes, and appoints Lender as its true and lawful agent
and attorney-in-fact; (ii) authorizes Lender to file any such financing or
continuation statements without the signature of Borrower and/or Guarantor as
debtor to the extent permitted by applicable law, and (iii) ratifies any such
financing or continuation statements so executed or filed prior to the date
hereof. From and after the date hereof, prior to exercising the power of
        ================================================================
attorney hereby granted, Lender shall first send the financing or continuation
==============================================================================
statements being requested to Borrower and/or Guarantor and shall allow the
===========================================================================
Borrower and/or Guarantor fifteen (15) days from the date of mailing to execute
===============================================================================
and return said statement(s) to Lender. Thereafter, Lender may exercise its
===========================================================================
rights under this sub-paragraph. In the event of a dispute between Lender and
=============================================================================
Borrower and/or Guarantor as to whether the execution such statement(s) is
==========================================================================
properly requested, Borrower and/or Guarantor shall deliver a written objection
===============================================================================
to be received by Lender within five (5) days of Borrower and/or Guarantor's
============================================================================
receipt of Lender's request for execution of such statement, and the parties
============================================================================
shall negotiate in good faith to promptly resolve the objection.
===============================================================

                                (k)   Form of Releases; Further Assurances.
                                      ------------------------------------
Where Lender is obligated hereunder to cause the release of security interests
or liens in the assets, rights, or property of any party, it is understood, and
Lender hereby confirms, that such obligation includes the execution and delivery
of such Uniform Commercial Code termination statements, lien releases,
termination of assignments of trade marks and copyrights, discharges of security
interests, and other similar discharges and release documents (including, if
applicable, in recordable form) as are necessary or as are reasonably requested
by the debtor party to release the security interests, financing statements and
all other notices of security interests and liens in favor of Lender or its
affiliates. The parties agree to execute and deliver to one another such
additional documents and additional information as any of them may reasonably
require to carry out the agreements and terms of this Agreement.

                                       8
<PAGE>

                  IN WITNESS WHEREOF, the undersigned have caused this Agreement
to be executed and delivered by their respective officers, duly authorized, all
as of the date first written above.

                                        "Borrower"
                                        CAIS, INC.

                                        By:
                                            ------------------------------------
                                        Name:
                                              ----------------------------------
                                        Title:
                                              ----------------------------------

                                        "Guarantor"
                                        CAIS INTERNET, INC.

                                        By:
                                            ------------------------------------
                                        Name:
                                              ----------------------------------
                                        Title:
                                              ----------------------------------

                                        "Lender"
                                        CISCO SYSTEMS CAPITAL CORPORATION

                                        By:
                                            ------------------------------------
                                        Name:
                                              ----------------------------------
                                        Title:
                                              ----------------------------------

THE PROVISIONS SET FORTH ABOVE,
INCLUDING THE WAIVERS GIVEN IN
PARAGRAPHS 7 AND 8, ARE HEREBY
AGREED AND CONSENTED TO AS OF
THE DATE FIRST WRITTEN ABOVE:

                                        CISCO
                                        SYSTEMS, INC.

                                        By:
                                            ------------------------------------
                                        Name:
                                              ----------------------------------
                                        Title:
                                              ----------------------------------

                                        CAIS SOFTWARE SOLUTIONS, INC.

                                        By:
                                            ------------------------------------
                                        Name:
                                              ----------------------------------
                                        Title:
                                              ----------------------------------

                                       9

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00029-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00029-of-00352.parquet"}]]