Document:

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                                                                    Exhibit 10.2

                        SYSTEMS CONSULTING COMPANY, INC.

                      1997 STOCK OPTION/STOCK ISSUANCE PLAN

     1. PURPOSE.  This 1997 Stock Option/Stock Issuance Plan (the "Plan") is
intended to promote the interests of Systems Consulting Company, Inc. by giving
incentives to the eligible officers and other employees and directors of and
consultants and advisors to Systems Consulting Company, Inc. (the "Company"),
its parent (if any) and any present or future subsidiaries of the Company
(collectively, "Related Corporations") through providing opportunities to
acquire stock in the Company. As used herein, the terms "parent" and
"subsidiary" mean "parent corporation" and "subsidiary corporation",
respectively, as those terms are defined in Sections 424(e) and 424(f) or
successor provisions of the Internal Revenue Code of 1986 as amended from time
to time (the "Code").

     2. STRUCTURE OF THE PLAN.  The Plan permits the following separate types
of grant:

     A. Options may be granted hereunder to purchase shares of common stock of
the Company. These options may meet the requirements of Section 422 of the Code
("Incentive Stock Options" or "ISOs"); or, they may not qualify as ISOs
("Non-Qualified Options"). Both ISOs and Non-Qualified Options are sometimes
referred to hereinafter as "Options".

     B. Awards of stock in the Company ("Awards") may be granted.

     C. Opportunities to make direct purchases of stock in the Company
("Purchases") may be authorized.

Options, Awards and authorizations to make Purchases are sometimes referred to
hereinafter as "Stock Rights".

     3. ADMINISTRATION OF THE PLAN.

     A. The Plan shall be administered by the Board of Directors of the Company
(the "Board"). The Board may in its sole discretion grant Options, authorize
Purchases and grant Awards, as provided in the Plan. The Board shall have full
power and authority, subject to the express provisions of the Plan, to construe
and interpret the Plan and all Option agreements, Purchase authorizations and
Award grants thereunder, to establish, amend and rescind such rules and
regulations as it may deem appropriate for the proper administration of the
Plan, to determine in each case the terms and provisions which shall apply to a
particular Option agreement, Purchase authorization, or Award grant, and to make
all other determinations which are, in the Board's judgment, necessary or
desirable for the proper administration of the Plan. The Board may correct any
defect, supply any omission or reconcile any inconsistency in the Plan or in any
Option agreement, Purchase authorization or Award grant in the manner and to the
extent it shall, in its sole discretion, consider expedient. Decisions of the
Board shall be final and binding on all parties who have an interest in the Plan
or any Option, Purchase, Award, or stock

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issuance thereunder. No director or person acting pursuant to authority
delegated by the Board shall be liable for any action or determination under the
Plan made in good faith.

     B. The Board may, to the full extent permitted by and consistent with
applicable law and the Company's By-laws, and subject to Subparagraph D
hereinbelow, delegate any or all of its powers with respect to the
administration of the Plan to a committee (the "Committee") appointed by the
Board. If a Committee has been appointed, all references in this Plan to the
Board shall mean and relate to that Committee.

     C. Those provisions of this Plan which make express reference to Rule 16b-3
under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or
any successor rule ("Rule 16b-3"), or which are required in order for certain
option transactions to qualify for exemption under Rule 16b-3, shall apply only
to those persons required to file reports under Section 16(a) of the Exchange
Act (a "Reporting Person").

     D. If the Company registers any class of equity security under Section 12
of the Exchange Act, the selection of a director or an officer (as the terms
"director" and "officer" are defined for purposes of Rule 16b-3) as a recipient
of an option, the timing of the option grant, the exercise price of the option
and the number of shares subject to the option shall be determined either (i) by
the Board, if all of the Board members are disinterested persons within the
meaning of Rule 16(b)(3), or (ii) by two or more directors having full authority
to act in the matter, each of whom shall be such a disinterested person.

     4. ELIGIBLE EMPLOYEES AND OTHERS.  ISOs may be granted to any employee of
the Company or of any Related Corporation. No person who is not such an employee
may be granted an ISO. Non-Qualified Options, Awards, and authorizations to make
Purchases may be granted to any employee, officer or director of, or consultant
or advisor to the Company or any Related Corporation. The granting of any Stock
Right to any individual or entity shall neither entitle that individual or
entity to, nor disqualify him from, participation in any other grant of Stock
Rights.

     5. STOCK.  The stock subject to Options, Awards and Purchases shall be
authorized but unissued shares of common stock of the Company ("Common Stock"),
or shares of Common Stock reacquired by the Company in any manner. The aggregate
number of shares which may be issued under the Plan is 100,000, subject to
adjustment as provided in Paragraph 14. If any Option granted under the Plan
shall expire or terminate for any reason without having been exercised in full
or shall cease for any reason to be exercisable in whole or in part, or if the
Company shall reacquire any nonvested shares issued pursuant to Awards or
Purchases, the unpurchased shares subject to such Option, or such nonvested
shares so reacquired shall again be available for grants of Stock Rights under
the Plan.

     6. OPTION AGREEMENTS.  As a condition to the grant of an Option, each
recipient of an Option shall execute an option agreement in such form not
inconsistent with the Plan as the Board shall approve. These option agreements
may differ among recipients. Each option agreement with respect to an ISO shall
be subject to the provisions of the Plan applicable to ISOs. The Board may, in
its sole discretion, include additional provisions in option agreements,
including without limitation restrictions on transfer, repurchase rights,
commitments to pay cash

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bonuses, to make, arrange for or guarantee loans or to transfer other property
to optionees upon exercise of options, or such other provisions as shall be
determined by the Board; provided, however, that such additional provisions
shall not be inconsistent with any provision of the Plan and such additional
provisions shall not cause any ISO granted under the Plan to fail to qualify as
an incentive stock option within the meaning of Section 422 of the Code.

     7. OPTION EXERCISE PRICE.

     A. Subject to Subparagraph 3D of this Plan and Subparagraphs B and C of
this Paragraph 7, the purchase price per share of Common Stock deliverable upon
the exercise of an Option ("exercise price") shall be determined by the Board.

     B. In the case of an ISO, the exercise price shall not be less than 100% of
the fair market value of Common Stock, as determined by the Board, at the time
of grant of such option, or less than 110% of such fair market value in the case
of an ISO granted to the owner of stock possessing more than 10% of the total
combined voting power of all classes of stock of the Company or any Related
Corporation (after taking into account the attribution of stock ownership rules
of Section 424(d) of the Code) (a "10% Shareholder").

     C. The exercise price of each Non-Qualified Option granted under the Plan
shall in no event be less than the lesser of (i) the book value per share of
Common Stock as of the end of the fiscal year of the Company immediately
preceding the date of grant, or (ii) thirty percent (30%) of the fair market
value per share of Common Stock on the date of grant.

     8. CANCELLATION AND NEW GRANT OF OPTIONS, ETC.  The Board shall have the
authority to effect, at any time and from time to time, with the consent of the
affected optionees, (i) the cancellation of any or all outstanding Options and
the grant in substitution therefor of new Options covering the same or different
shares of Common Stock and having an exercise price per share which may be lower
or higher than the exercise price per share of the canceled Options, or (ii) the
amendment of the terms of any and all outstanding Options to provide an exercise
price per share which is higher or lower than the then-current exercise price
per share of such outstanding Options.

     9. EXERCISE OF OPTIONS.

     A. Each Option granted under the Plan shall be exercisable either in full
or in installments at such time or times and during such period as shall be set
forth in the agreement evidencing the Option, subject to the provisions of the
Plan. Unless doing so would have the effect of causing an ISO to be treated as a
Non-Qualified Option, the Board may, in its sole discretion, (i) accelerate the
date or dates on which all or any particular Option or Options granted under the
Plan may be exercised or (ii) extend the dates during which all, or any
particular, Option or Options granted under the Plan may be exercised.

     B. Options granted under the Plan may provide for payment of the exercise
price by delivery of cash or a check payable to the order of the Company, or, TO
THE EXTENT (IF AT ALL) PROVIDED IN THE OPTION AGREEMENT: (i) by delivery to the
Company of shares of Common Stock of

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the Company already owned by the optionee having a fair market value determined
by the Board to be equal in amount to the exercise price of the Options being
exercised, or (ii) by delivery of a recourse promissory note of the optionee
bearing interest payable not less than annually at the applicable Federal rate
as defined in Section 1274(d) of the Code and otherwise payable on such terms as
are specified by the Board, or (iii) by requesting that the Company withhold
shares of Common Stock of the Company issuable upon exercise of the Options
having a fair market value determined by the Board to be equal in amount to the
exercise price of the Options being exercised, or (iv) by any combination of the
above methods of payment.

     10. OPTION PERIOD.  Subject to earlier termination under other provisions
of this Plan, each Option and all rights thereunder shall expire on such date as
shall be set forth in the applicable option agreement, except that, in the case
of an ISO, such expiration date shall not be later than ten years after the date
on which the ISO is granted and, in the case of an ISO granted to a 10%
Shareholder as defined in Subparagraph 7B of this Plan, such expiration date
shall not be later than five years after the date on which the ISO is granted.

     11. NONTRANSFERABILITY OF OPTIONS.  Options shall not be assignable or
transferable by the optionee, either voluntarily or by operation of law, except
by will or the laws of descent and distribution, and, during the life of the
optionee, shall be exercisable only by the optionee.

     12. EFFECT OF TERMINATION OF EMPLOYMENT OR OTHER RELATIONSHIP.  Except as
otherwise provided in Paragraph 10 and Subparagraph 13C with respect to ISOs,
and subject to all other provisions of the Plan, the Board shall determine the
period of time during which an optionee may exercise an Option following (i) the
termination of the optionee's employment or other relationship with the Company
or a Related Corporation or (ii) the death or disability of the optionee. Such
periods shall be set forth in the agreement evidencing the Option.

     13. ADDITIONAL ISO REQUIREMENTS.  ISOs granted under the Plan are
subject to the minimum exercise price rules set forth in Subparagraph 7B
hereof, the option period rules of Paragraph 10 hereof, and various other
restrictions set forth elsewhere in this Plan. In addition, ISOs granted
under the Plan are subject to the following:

          A. Each ISO granted under the Plan shall, at the time of grant, be
specifically designated as such in the option agreement evidencing such Option.

          B. In no event shall the aggregate fair market value (determined at
the time an ISO is granted) of Common Stock for which ISOs granted to any
employee are exercisable for the first time by such employee during any calendar
year (under all stock option plans of the Company and any Related Corporation)
exceed One Hundred Thousand Dollars ($100,000); provided, however, that this
Subparagraph B shall have no force or effect if its inclusion in the Plan is not
necessary for Options issued as ISOs to qualify as incentive stock options
within the meaning of Section 422 of the Code.

          C. No ISO may be exercised unless, at the time of such exercise, the
optionee is, and has been continuously since the date of grant of the ISO,
employed by the Company or a Related Corporation, except that:

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          (i) An ISO may be exercised within the period of three (3) months
after the date the optionee ceases to be an employee of the Company and any
Related Corporation (or within such lesser period as may be specified in the
option agreement); provided, however, that the option agreement may designate a
longer exercise period, in which case the exercise after such three-month period
shall be treated as the exercise of a Non-Qualified Option.

          (ii) If the optionee dies while in the employ of the Company or a
Related Corporation, or within three (3) months after the optionee ceases to be
such an employee of the Company or a Related Corporation, the ISO may be
exercised by the person to whom it is transferred by will or the laws of descent
and distribution within the period of one (1) year after the date of death (or
within such lesser period as may be specified in the option agreement).

          (iii) If the optionee becomes disabled (within the meaning of
Section 22(e)(3) of the Code) while in the employ of the Company or a Related
Corporation, the ISO may be exercised within the period of one (1) year after
the date the optionee's employment ceases because of such disability (or within
such lesser period as may be specified in the option agreement).

For all purposes of the Plan and any agreement evidencing an Option,
"employment" shall be defined in accordance with the provisions of Treasury
Regulation Section 1.421-7(h) under the Code (or any successor regulations).
Notwithstanding the foregoing provisions, no ISO may be exercised after its
expiration date.

     14. ADJUSTMENTS.

     A. If, through or as a result of any merger, consolidation, sale of
all or substantially all of the assets of the Company, reorganization,
recapitalization, reclassification, stock dividend, stock split, reverse
stock split or other similar transaction, (i) the outstanding shares of Common
Stock are increased, decreased or exchanged for a different number or kind of
shares or other securities of the Company, or (ii) additional shares or new or
different shares or other securities of the Company or other non-cash assets are
distributed with respect to such shares of Common Stock or other securities, an
appropriate and proportionate adjustment shall be made in (a) the maximum number
and kind of shares reserved for issuance under the Plan, (b) the number and kind
of shares or other securities subject to any then outstanding Options under the
Plan, and (c) the price for each share subject to any then outstanding Options
under the Plan, without changing the aggregate purchase price as to which such
Options remain exercisable. No fractional shares shall be issued under the Plan
on account of any such adjustments. Notwithstanding the foregoing provisions of
this Subparagraph A, no adjustment shall be made pursuant to this Paragraph 14
if such adjustment would cause any ISO granted under the Plan to fail to qualify
as an incentive stock option within the meaning of Section 422 of the Code.

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     B. Any adjustments under this Paragraph 14 shall be made by the Board of
Directors, whose determination as to what adjustments, if any, will be made and
the extent thereof shall be final, binding and conclusive.

     15. RIGHTS AS A SHAREHOLDER.  The holder of an Option shall have no rights
as a shareholder with respect to any shares covered by the option (including,
without limitation, any voting rights, or any rights to receive dividends or
non-cash distributions with respect to such shares) until the date of issue of a
stock certificate for such shares. No adjustment shall be made for dividends or
other rights for which the record date is prior to the date such stock
certificate is issued.

     16. MERGER, CONSOLIDATION, ASSET SALE, LIQUIDATION, ETC.

     A. Except as may otherwise be provided in the applicable option agreement,
in the event of a consolidation or merger or sale of all or substantially all of
the assets of the Company in which outstanding shares of Common Stock are
exchanged for securities, cash or other property of any other corporation or
business entity, or in the event of the liquidation of the Company, the Board,
or the board of directors of any corporation assuming the obligations of the
Company, shall, in its discretion, take any one or more of the following
actions, as to outstanding Options: (i) provide that such Options shall be
assumed, or equivalent options shall be substituted, by the acquiring or
succeeding corporation (or an affiliate thereof), provided, however, that any
such Options substituted for ISOs shall meet the requirements of Section 424(a)
of the Code; (ii) upon written notice to the optionees, provide that any and all
outstanding Options shall become exercisable in full (to the extent not
otherwise so exercisable) as of a specified date or time ("Accelerated Vesting
Date") prior to the consummation of such transaction, and that all unexercised
Options shall terminate as of a specified date or time ("Accelerated Expiration
Date") following the Accelerated Vesting Date unless exercised by the optionee
prior to the Accelerated Expiration Date, provided, however, that optionees
shall be given a reasonable period of time within which to exercise or provide
for the exercise of outstanding Options following such written notice and before
the Accelerated Expiration Date; (iii) in the event of a merger under the terms
of which holders of the Common Stock of the Company will receive upon
consummation thereof a cash payment for each share surrendered in the merger
(the "Merger Price"), terminate each outstanding Option in exchange for a
payment, made or provided for by the Company, equal in amount to the excess, if
any, of the Merger Price over the per-share exercise price of each such Option,
times the number of shares of Common Stock subject to such Option; or (iv)
terminate each outstanding Option in exchange for a cash payment equal in amount
to the product of the excess, if any, of the fair market value of a share of
Common Stock over the per-share exercise price of each such Option, times the
number of shares subject to such Option. The Board shall determine the fair
market value of a share of Common Stock for purposes of the foregoing, and the
Board's determination of such fair market value shall be final, binding and
conclusive.

     B. The Company may grant Options under the Plan in substitution for Options
held by employees of another corporation who become employees of the Company or
a subsidiary of the corporation as the result of a merger or consolidation of
the employing corporation with the Company or a subsidiary of the Company, or as
a result of the acquisition by the Company or

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one of its subsidiaries of property or stock of the employing corporation. The
Company may direct that substitute Options be granted on such terms and
conditions as the Board considers appropriate in the circumstances.

     17. STOCK RESTRICTION AGREEMENT.  As a condition to the grant of an
Award or a Purchase authorization under the Plan, the recipient of the Award
or Purchase authorization shall execute an agreement ("Stock Restriction
Agreement") in such form not inconsistent with the Plan as may be approved by
the Board. Stock Restriction Agreements may differ among recipients. Stock
Restriction Agreements may include any provisions the Board determines should
be included and that are not inconsistent with any provision of the Plan.

     18. NO SPECIAL EMPLOYMENT RIGHTS.  Nothing contained in the Plan or in
any option agreement or other agreement or instrument executed pursuant to
the provisions of the Plan shall confer upon any optionee any right with
respect to the continuation of his or her employment by the Company or
interfere in any way with the right of the Company at any time to terminate
such employment or to increase or decrease the compensation of the optionee.

     19. OTHER EMPLOYEE BENEFITS.  Except as to plans which by their terms
include such amounts as compensation, no amount of compensation deemed to be
received by an employee as a result of the grant or exercise of an Option or
the sale of shares received upon such exercise, or as a result of the grant
of an Award or the authorization or making of a Purchase will constitute
compensation with respect to which any other employee benefits of such
employee are determined, including, without limitation, benefits under any
bonus, pension, profit-sharing, life insurance or salary continuation plan,
except as otherwise specifically determined by the Board.

     20. AMENDMENT OF THE PLAN.

     A. The Board may at any time, and from time to time, modify or amend the
Plan in any respect, except as otherwise expressly provided in this Plan;
provided, however, that if at any time the approval of the shareholders of the
Company is required under the Code with respect to ISOs, or is required under
Rule 16b-3, the Board may not effect such modification or amendment without such
approval.

     B. The termination or any modification or amendment of the Plan shall not,
without the consent of an optionee, affect the optionee's rights under an Option
previously granted. With the consent of the optionee affected, the Board may
amend outstanding option agreements in a manner not inconsistent with the Plan.
The Board shall have the right to amend or modify (i) the terms and provisions
of the Plan and of any outstanding ISO granted under the Plan to the extent
necessary to qualify any or all such Options for such favorable federal income
tax treatment (including deferral of taxation upon exercise) as may be afforded
incentive stock options within the meaning of Section 422 of the Code, and (ii)
the terms and provisions of the Plan and of any outstanding Option to the extent
necessary to ensure the qualification of the Plan under Rule 16b-3.

     21. INVESTMENT REPRESENTATIONS.  The Board may require any person to
whom an Option is granted, as a condition of exercising such Option, and any
person to whom an Award is granted or a Purchase is authorized, as a
condition thereof, to give written assurances in

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substance and form satisfactory to the Board to the effect that such person is
acquiring the Common Stock subject to the Option, Award or Purchase for such
person's own account for investment and not with any present intention of
selling or otherwise distributing the same, and to such other effects as the
Company deems necessary or appropriate in order to comply with federal and
applicable state securities laws, or with covenants or representations made by
the Company in connection with any public offering of its Common Stock.

     22. COMPLIANCE WITH SECURITIES LAWS.  Each Option shall be subject to
the requirement that if, at any time, counsel to the Company shall determine
that the listing, registration or qualification of the shares subject to such
Option upon any securities exchange or under any state or federal law, or the
consent or approval of any governmental or regulatory body, or that the
disclosure of non-public information or the satisfaction of any other
condition is necessary as a condition of, or in connection with, the issuance
or purchase of shares thereunder, such Option may not be exercised, in whole
or in part, unless such listing, registration, qualification, consent or
approval, or satisfaction of such condition shall have been effected or
obtained on conditions acceptable to the Board. Nothing herein shall be
deemed to require the Company to apply for or to obtain such listing,
registration or qualification, or to satisfy such condition.

     23. WITHHOLDING.  The Company shall have the right to deduct from
payments of any kind otherwise due to the optionee any federal, state or
local taxes of any kind required by law to be withheld with respect to any
shares issued upon exercise of Options under the Plan or upon the grant of an
Award, the making of a Purchase of Common Stock for less than its fair market
value, the making of a Disqualifying Disposition (as defined in Paragraph
24), or the vesting of restricted Common Stock acquired pursuant to a Stock
Right. The Board in its sole discretion may condition the exercise of an
Option, the grant of an Award, the making of a Purchase, or the vesting of
restricted shares acquired by exercising a Stock Right on the grantee's
payment of such additional withholding taxes. Subject to the prior approval
of the Company, which may be withheld by the Company in its sole discretion,
the grantee may elect to satisfy such obligations, in whole or in part,
(i) by causing the Company to withhold shares of Common Stock otherwise issuable
pursuant to the exercise of a Stock Right or (ii) by delivering to the
Company shares of Common Stock already owned by the grantee. The shares so
delivered or withheld shall have a fair market value equal to such
withholding obligation, and shall not be subject to any repurchase,
forfeiture, unfulfilled vesting or other similar requirements. The fair
market value of the shares used to satisfy such withholding obligation shall
be determined by the Company as of the date that the amount of tax to be
withheld is to be determined. Notwithstanding the foregoing, in the case of a
Reporting Person, no election to use shares for the payment of withholding
taxes shall be effective unless made in compliance with any applicable
requirements of Rule 16b-3 (unless it is intended that the transaction not
qualify for exemption under Rule 16b-3).

     24. NOTICE TO COMPANY OF DISQUALIFYING DISPOSITION.  Each employee who
receives an ISO must agree to notify the Company in writing immediately after
the employee makes a Disqualifying Disposition, as hereinafter defined, of
any Common Stock acquired pursuant to the exercise of an ISO. A Disqualifying
Disposition is any disposition (including any sale) of such Common Stock
before the later of (a) two (2) years after the date the employee was granted
the

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ISO or (b) one (1) year after the date the employee acquired Common Stock by
exercising the ISO. If the employee has died before such stock is sold, these
holding period requirements do not apply and no Disqualifying Disposition can
occur thereafter.

     25. EFFECTIVE DATE AND DURATION OF THE PLAN.

     A. The Plan shall become effective when adopted by the Board, but no Stock
Right granted under the Plan shall become exercisable unless and until the Plan
shall have been approved by the Company's shareholders. If such shareholder
approval is not obtained within twelve months after the date of the Board's
adoption of the Plan, Stock Rights previously granted under the Plan shall not
vest and shall terminate and shall be null and void and no Stock Rights shall be
granted thereafter under the Plan. Amendments to the Plan not requiring
shareholder approval shall become effective when adopted by the Board;
amendments requiring shareholder approval shall become effective when adopted by
the Board, but no stock Right granted after the date of such amendment shall
become exercisable (to the extent that such amendment to the Plan was required
to enable the Company to grant such stock Right to a particular person) unless
and until such amendment shall have been approved by the Company's shareholders.
If such shareholder approval is not obtained within twelve months of the Board's
adoption of such amendment, any Stock Rights granted on or after the date of
such amendment shall terminate and become null and void to the extent that such
amendment was required to enable the Company to grant such Stock Rights to a
particular person. Subject to this limitation, Stock Rights may be granted under
the Plan at any time after the effective date and before the termination date of
the Plan.

     B. Unless sooner terminated as provided elsewhere in this Plan, this Plan
shall terminate upon the close of business on the day next preceding the tenth
anniversary of the date of its adoption by the Board. Stock Rights outstanding
on such date shall continue to have force and effect in accordance with the
provisions of the instruments evidencing such Stock Rights.

        Adopted by the Board of Directors on April 15, 1997.<PAGE>

================================================================================

               AMENDED AND RESTATED REGISTRATION RIGHTS AGREEMENT

                            DATED DECEMBER 30, 1999,

                                      AMONG

                             SCC TECHNOLOGIES, INC.

                                       AND

                          THE STOCKHOLDERS NAMED HEREIN

================================================================================

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     AMENDED AND RESTATED REGISTRATION RIGHTS AGREEMENT dated December 30, 1999,
among SCC TECHNOLOGIES, INC., a Delaware corporation (the "Company"), DBV
Investments, L.P., a Delaware limited partnership, MSD Portfolio L.P. -
Investments, a Delaware limited partnership, Vermeer Investments, LLC, a
Delaware limited liability company, Black Marlin Investments LLC, a Delaware
limited liability company, INSIGHT CAPITAL PARTNERS II, L.P., a Delaware limited
partnership, INSIGHT CAPITAL PARTNERS (CAYMAN) II, L.P., a Cayman Island limited
partnership, INSIGHT CAPITAL PARTNERS III, L.P., a Delaware limited partnership,
INSIGHT CAPITAL PARTNERS III-COINVESTORS, L.P., a Delaware limited partnership,
INSIGHT CAPITAL PARTNERS (CAYMAN) III, L.P., a Cayman Islands limited
partnership, WI SOFTWARE INVESTORS LLC, a Delaware limited liability company,
and IMPRIMIS SB, L.P., a Delaware limited partnership (collectively, the
"Investors"), and Alan Hyman and Mark Tilly (together, Messrs. Hyman and Tilly
are referred to as the "Founders").

                                    PREAMBLE

     WHEREAS, Each Investor currently owns (or has the right to acquire through
the conversion of convertible preferred stock) the number of shares of Common
Stock, $0.0001 par value (the "Common Stock"), of the Company set forth opposite
the name of such Investor on Schedule I;

     WHEREAS, the Company, certain Investors and the Founders are parties to a
registration rights agreement, dated April 15, 1998 (the "Registration Rights
Agreement"); and

     WHEREAS, such parties deem it advisable to amend and restate the
Registration Rights Agreement and to make the non-party Investors parties
thereto.

     ACCORDINGLY, the parties agree as follows:

SECTION 1. DEFINITIONS.

     As used in this Agreement, the following terms shall have the following
meanings:

     "COMMISSION" means the Securities and Exchange Commission or any other
Federal agency at the time administering the Securities Act.

     "EXCHANGE ACT" means the Securities Exchange Act of 1934, and the rules and
regulations of the Commission promulgated thereunder, all as the same shall be
in effect from time to time.

<PAGE>

     "OTHER SHARES" means at any time those shares of Common Stock which do not
constitute Primary Shares or Registrable Shares.

     "PRIMARY SHARES" means at any time the authorized but unissued shares of
Common Stock or shares of Common Stock held by the Company in its treasury.

     "REGISTRABLE SHARES" means at any time, with respect to any Stockholder,
the shares of Common Stock held by such Stockholder which constitute Restricted
Shares.

     "REGISTRATION DATE" means the date upon which the registration statement
pursuant to which the Company shall have initially registered shares of Common
Stock under the Securities Act (not including the registration of shares of
Common Stock pursuant to Form S-8 or similar registration form) for sale to the
public shall have been declared effective.

     "RESTRICTED SHARES" means at any time, with respect to any Stockholder, the
shares of Common Stock, any other securities which by their terms are
exercisable or exchangeable for or convertible into Common Stock or other
securities which are so exercisable or convertible and any securities received
in respect thereof, which are held by such Stockholder and which have not
previously been sold to the public pursuant to a registration statement under
the Securities Act or pursuant to Rule 144.

     "RULE 144" means Rule 144 promulgated under the Securities Act or any
successor rule thereto or any complementary rule thereto.

     "SECURITIES ACT" means the Securities Act of 1933, and the rules and
regulations of the Commission thereunder, all as the same shall be in effect
from time to time.

     "STOCKHOLDERS" means the (i) Investors and (ii) any person or entity that
acquires Restricted Shares constituting at least 5% of the issued and
outstanding Common Stock (or Common Stock equivalent).

     "TRANSFER" means any disposition of any Restricted Shares or of any
interest therein which constitutes a sale within the meaning of the Securities
Act, other than any disposition pursuant to an effective registration statement
under the Securities Act complying with all applicable state securities and
"blue sky" laws.

                                       3
<PAGE>

SECTION 2. REQUIRED REGISTRATION.

     At any time after the Registration Date, if the Company shall be requested
by any Investors holding Restricted Shares (based upon Common Stock equivalents)
constituting at least 20% of the then-outstanding Restricted Shares held by all
Investors to effect a registration under the Securities Act of Registrable
Shares in accordance with this Section, then the Company shall promptly give
written notice of such proposed registration to all holders of Restricted Shares
and shall offer to include in such proposed registration any Registrable Shares
requested to be included in such proposed registration by such holders who
respond in writing to the Company's notice within 30 days after delivery of such
notice (which response shall specify the number of Registrable Shares proposed
to be included in such registration). The Company shall promptly use its best
efforts to effect such registration under the Securities Act of the Registrable
Shares which the Company has been so requested to register; PROVIDED, HOWEVER,
that the Company shall not be obligated to effect any registration under the
Securities Act except in accordance with the following provisions:

          (a)  the Company shall not be obligated to file (i) more than two
registration statements in total or (ii) more than one registration statement
within any consecutive 360-day period, which registration statement(s) were
initiated pursuant to this Section and become effective or which are rescinded
by the Investors without reimbursement referred to in the last paragraph of this
Section;

          (b)  the Company shall not be obligated to file any registration
statement during any period in which any other registration statement (other
than on Form S-4 or Form S-8 promulgated under the Securities Act or any
successor forms thereto) pursuant to which Primary Shares are to be or were sold
has been filed and not withdrawn by the Company or has been declared effective
within the prior 90 days;

          (c)  the Company may delay the filing or effectiveness of any
registration statement for a period not to exceed 180 days after the date of a
request for registration pursuant to this Section 2 if the Company shall furnish
to the Stockholders requesting such registration a certificate signed by the
President of the Company setting forth the reasons why, in the good faith
judgment of the Board of Directors of the Company, it would be seriously
detrimental to the Company and its shareholders for such registration statement
to be filed and it is therefore essential to defer the filing of such
registration statement (provided that the Company may not utilize the right set
forth in this clause (c) more than once in any 12-month period);

                                       4
<PAGE>

          (d)  with respect to any registration pursuant to this Section, the
Company may include in such registration any Primary Shares or Other Shares;
PROVIDED, HOWEVER, that if the managing underwriter advises the Company that the
inclusion of all Registrable Shares, Primary Shares and Other Shares proposed to
be included in such registration would interfere with the successful marketing
(including pricing) of all such securities, then the number of Registrable
Shares, Primary Shares and Other Shares proposed to be included in such
registration shall be included in the following order:

               (i)  first, the Registrable Shares held by Investors, and by all
     other Stockholders hereafter acquiring Registrable Shares ("Subsequent
     Stockholders') and granted by the Company rights to require registration
     similar to the rights granted to the Investors under this Section 2, PRO
     RATA based upon the number of Restricted Shares (based upon Common Stock
     equivalents) owned by each Investor and such other Stockholders at the time
     of such registration;

               (ii) second, the Primary Shares; and

               (iii) third, the Other Shares.

     A requested registration under this Section may be rescinded prior to
effectiveness by written notice to the Company by the Investors initiating such
request; such rescinded registration shall not count as a registration statement
initiated pursuant to this Section for purposes of paragraph (a) above if the
Stockholders initiating such request shall have reimbursed the Company for all
out-of-pocket expenses incurred by the Company in connection with such rescinded
registration.

SECTION 3. PIGGYBACK REGISTRATION.

     (a)  If the Company at any time proposes for any reason to register Primary
Shares or Other Shares under the Securities Act (other than on Form S-4 or Form
S-8 promulgated under the Securities Act or any successor forms thereto or other
than in connection with an exchange offer or offering solely to the Company's
stockholders ), it shall promptly give written notice to each Investor of its
intention to so register the Primary Shares or Other Shares and, upon the
written request, given within 30 days after delivery of any such notice by the
Company, of any Investor to include in such registration Registrable Shares held
by such Investor (which request shall specify the number of Registrable Shares
proposed to be included in such registration), the Company shall use its best
efforts to cause all such Registrable Shares to be included in such registration
on the same terms and conditions as the securities otherwise

                                       5
<PAGE>

being sold in such registration; PROVIDED, HOWEVER, that if the managing
underwriter advises the Company that the inclusion of all Registrable Shares or
Other Shares proposed to be included in such registration would interfere with
the successful marketing (including pricing) of the Primary Shares proposed to
be registered by the Company, then the number of Primary Shares, Registrable
Shares and Other Shares proposed to be included in such registration shall be
included in the following order:

               (i)  first, the Primary Shares;

               (ii) second, the Registrable Shares held by the Investors and
Subsequent Stockholders, PRO RATA based upon the number of Restricted Shares
(based upon Common Stock equivalents) owned by each such Stockholder at the time
of such registration; and

               (iii) third, the Other Shares.

     (b)  Each Investor who has requested that Registrable Shares be included in
a registration pursuant to Section 3(a) hereof, shall be bound by the Company's
choice of managing underwriter stated in the Company's notice and to execute an
underwriting agreement with such underwriter that is (i) reasonably satisfactory
to such Investor and (ii) in customary form.

SECTION 4. HOLDBACK AGREEMENT.

     If the Company at any time shall register shares of Common Stock under the
Securities Act (including any registration pursuant to Sections 2 or 3) for sale
to the public and the managing underwriter for such registration shall request,
the Investors shall not sell, make any short sale of, grant any option for the
purchase of, or otherwise dispose of any Restricted Shares (other than those
shares of Common Stock included in such registration) without the prior written
consent of the Company for a period designated by the Company in writing to the
Investors, which period shall not begin more than 10 days prior to the
effectiveness of the registration statement pursuant to which such public
offering shall be made and shall not last more than 180 days after the effective
date of such registration statement; PROVIDED that the Investors shall be bound
by this provision only if, and to the extent, the Founders and the executive
officers of the Company owning Common Stock and all other Stockholders whose
Registrable Shares are included in such Registration Statement shall be bound by
such a provision.

                                       6
<PAGE>

SECTION 5.        PREPARATION AND FILING.

     If and whenever the Company is under an obligation pursuant to the
provisions of this Agreement to use its best efforts to effect the registration
of any Registrable Shares, the Company shall, as expeditiously as practicable:

     (a)  use its best efforts to cause a registration statement that registers
such Registrable Shares to become and remain effective for a period of 180 days
or until all of such Registrable Shares have been disposed of (if earlier);

     (b)  furnish, at least five business days before filing a registration
statement that registers such Registrable Shares, a prospectus relating thereto
or any amendments or supplements relating to such a registration statement or
prospectus, to one counsel selected by the holders of a majority of such
Registrable Shares then being registered for sale (the "Selling Stockholders'
Counsel"), copies of all such documents proposed to be filed (it being
understood that such five-business-day period need not apply to successive
drafts of the same document proposed to be filed so long as such successive
drafts are supplied to such counsel in advance of the proposed filing by a
period of time that is customary and reasonable under the circumstances);

     (c)  prepare and file with the Commission such amendments and supplements
to such registration statement and the prospectus used in connection therewith
as may be necessary to keep such registration statement effective for at least a
period of 180 days or until all of such Registrable Shares have been disposed of
(if earlier) and to comply with the provisions of the Securities Act with
respect to the sale or other disposition of such Registrable Shares;

     (d)  notify in writing the Selling Stockholders' Counsel promptly (i) of
the receipt by the Company of any notification with respect to any comments by
the Commission with respect to such registration statement or prospectus or any
amendment or supplement thereto or any request by the Commission for the
amending or supplementing thereof or for additional information with respect
thereto, (ii) of the receipt by the Company of any notification with respect to
the issuance by the Commission of any stop order suspending the effectiveness of
such registration statement or prospectus or any amendment or supplement thereto
or the initiation or threatening of any proceeding for that purpose and (iii) of
the receipt by the Company of any notification with respect to the suspension of
the qualification of such Registrable Shares for sale in any jurisdiction or the
initiation or threatening of any proceeding for such purposes;

                                       7
<PAGE>

     (e)  use its best efforts to register or qualify such Registrable Shares
under such other securities or blue sky laws of such jurisdictions as any seller
of Registrable Shares reasonably requests and do any and all other acts and
things which may be reasonably necessary or advisable to enable such seller of
Registrable Shares to consummate the disposition in such jurisdictions of the
Registrable Shares owned by such seller; PROVIDED, HOWEVER, that the Company
will not be required to qualify generally to do business, subject itself to
general taxation or consent to general service of process in any jurisdiction
where it would not otherwise be required so to do but for this paragraph (e);

     (f)  furnish to each seller of such Registrable Shares such number of
copies of a summary prospectus or other prospectus, including a preliminary
prospectus, in conformity with the requirements of the Securities Act, and such
other documents as such seller of Registrable Shares may reasonably request in
order to facilitate the public sale or other disposition of such Registrable
Shares;

     (g)  use its best efforts to cause such Registrable Shares to be registered
with or approved by such other governmental agencies or authorities as may be
necessary by virtue of the business and operations of the Company to enable the
seller or sellers thereof to consummate the disposition of such Registrable
Shares;

     (h)  notify on a timely basis each seller of such Registrable Shares at any
time when a prospectus relating to such Registrable Shares is required to be
delivered under the Securities Act within the appropriate period mentioned in
paragraph (a) of this Section, of the happening of any event as a result of
which the prospectus included in such registration statement, as then in effect,
includes an untrue statement of a material fact or omits to state a material
fact required to be stated therein or necessary to make the statements therein
not misleading in light of the circumstances then existing and, at the request
of such seller, prepare and furnish to such seller a reasonable number of copies
of a supplement to or an amendment of such prospectus as may be necessary so
that, as thereafter delivered to the offerees of such shares, such prospectus
shall not include an untrue statement of a material fact or omit to state a
material fact required to be stated therein or necessary to make the statements
therein not misleading in light of the circumstances then existing;

     (i)  make available for inspection by any seller of such Registrable
Shares, any underwriter participating in any disposition pursuant to such
registration statement and any attorney, accountant or other agent retained by
any such seller or underwriter (collectively, the "Inspectors"), all pertinent
financial and other records, pertinent corporate documents and

                                       8
<PAGE>

properties of the Company (collectively, the "Records"), as shall be reasonably
necessary to enable them to exercise their due diligence responsibility, and
cause the Company's officers, directors and employees to supply all information
(together with the Records, the "Information") reasonably requested by any such
Inspector in connection with such registration statement. Any of the Information
which the Company determines in good faith to be confidential, and of which
determination the Inspectors are so notified, shall not be disclosed by the
Inspectors unless (i) the disclosure of such Information is necessary to avoid
or correct a misstatement or omission in the registration statement, (ii) the
release of such Information is ordered pursuant to a subpoena or other order
from a court of competent jurisdiction or (iii) such Information has been made
generally available to the public. The seller of Registrable Shares agrees that
it will, upon learning that disclosure of such Information is sought in a court
of competent jurisdiction, give notice to the Company and allow the Company, at
the Company's expense, to undertake appropriate action to prevent disclosure of
the Information deemed confidential;

     (j)  use its best efforts to obtain from its independent certified public
accountants "comfort" letters in customary form and at customary times and
covering matters of the type customarily covered by comfort letters;

     (k)  use its best efforts to obtain from its counsel an opinion or opinions
in customary form;

     (l)  provide a transfer agent and registrar (which may be the same entity
and which may be the Company) for such Registrable Shares;

     (m)  issue to any underwriter to which any seller of Registrable Shares may
sell shares in such offering certificates evidencing such Registrable Shares;

     (n)  list such Registrable Shares on any national securities exchange on
which any shares of the Common Stock are listed or, if the Common Stock is not
listed on a national securities exchange, use its best efforts to qualify such
Registrable Shares for inclusion on the automated quotation system of the
National Association of Securities Dealers, Inc. (the "NASD") or such national
securities exchange as the holders of a majority of such Registrable Shares
shall request;

     (o)  otherwise use its best efforts to comply with all applicable rules and
regulations of the Commission and make available to its securityholders, as soon
as reasonably practicable, earnings statements (which need not be audited)
covering a period of 12 months

                                       9
<PAGE>

beginning within three months after the effective date of the registration
statement, which earnings statements shall satisfy the provisions of Section
10(a) of the Securities Act; and

     (p)  use its best efforts to take all other steps necessary to effect the
registration of such Registrable Shares contemplated hereby.

SECTION 6. EXPENSES.

     All expenses incurred by the Company in complying with Section 5,
including, without limitation, all registration and filing fees (including all
expenses incident to filing with the NASD), fees and expenses of complying with
securities and blue sky laws, printing expenses, and reasonable fees and
expenses of the Company's counsel and accountants, and the reasonable fees and
expenses of the Selling Stockholders' Counsel shall be paid by the Company;
PROVIDED, HOWEVER, that all underwriting discounts and selling commissions
applicable to the Registrable Shares, and all fees and expenses of any special
or interim audit for any registration initiated by Stockholders pursuant to
Section 2, shall be borne by the seller or sellers thereof, in proportion to the
number of Registrable Shares sold by such seller or sellers.

SECTION 7. INDEMNIFICATION.

     In connection with any registration of any Registrable Shares under the
Securities Act pursuant to this Agreement, the Company shall indemnify and hold
harmless the seller of such Registrable Shares, its officers and directors, each
underwriter, broker or any other person acting on behalf of such seller and each
other person, if any, who controls any of the foregoing persons within the
meaning of the Securities Act against any losses, claims, damages or
liabilities, joint or several, (or actions in respect thereof) to which any of
the foregoing persons may become subject under the Securities Act or otherwise,
insofar as such losses, claims, damages or liabilities (or actions in respect
thereof) arise out of or are based upon an untrue statement or alleged untrue
statement of a material fact contained in the registration statement under which
such Registrable Shares were registered under the Securities Act, any
preliminary prospectus or final prospectus contained therein or otherwise filed
with the Commission, any amendment or supplement thereto or any document
incident to registration or qualification of any Registrable Shares, or arise
out of or are based upon the omission or alleged omission to state therein a
material fact required to be stated therein or necessary to make the statements
therein not misleading or, with respect to any prospectus, necessary to make the
statements therein in light of the circumstances under which they were made not
misleading, or any violation by the Company of the Securities Act or state
securities or blue

                                       10
<PAGE>

sky laws applicable to the Company and relating to action or inaction required
of the Company in connection with such registration or qualification under such
state securities or blue sky laws; and shall reimburse such seller, such officer
or director, such underwriter, such broker or such other person acting on behalf
of such seller and each such controlling person for any legal or other expenses
reasonably incurred by any of them in connection with investigating or defending
any such loss, claim, damage, liability or action; PROVIDED, HOWEVER, that the
Company shall not be liable in any such case to the extent that any such loss,
claim, damage, liability or action arises out of or is based upon an untrue
statement or alleged untrue statement or omission or alleged omission made in
said registration statement, preliminary prospectus, final prospectus,
amendment, supplement or document incident to registration or qualification of
any Registrable Shares in reliance upon and in conformity with written
information furnished to the Company through an instrument duly executed by such
seller or underwriter specifically for use in the preparation thereof.

     In connection with any registration of Registrable Shares under the
Securities Act pursuant to this Agreement, each seller of Registrable Shares
shall indemnify and hold harmless (in the same manner and to the same extent as
set forth in the preceding paragraph of this Section) the Company, each director
of the Company, each officer of the Company who shall sign such registration
statement, each underwriter, broker or other person acting on behalf of such
seller, each person who controls any of the foregoing persons within the meaning
of the Securities Act and each other seller of Registrable Shares under such
registration statement with respect to any statement or omission from such
registration statement, any preliminary prospectus or final prospectus contained
therein or otherwise filed with the Commission, any amendment or supplement
thereto or any document incident to registration or qualification of any
Registrable Shares, if such statement or omission was made in reliance upon and
in conformity with written information furnished to the Company or such
underwriter through an instrument duly executed by such seller or underwriter
specifically for use in connection with the preparation of such registration
statement, preliminary prospectus, final prospectus, amendment, supplement or
document; PROVIDED, HOWEVER, that the obligation to indemnify will be several,
not joint and several, among such sellers of Registrable Shares, and the maximum
amount of liability in respect of such indemnification shall be in proportion to
and limited to, in the case of each seller of Registrable Shares, an amount
equal to the net proceeds actually received by such seller from the sale of
Registrable Shares effected pursuant to such registration.

     The indemnification required by this Section 7 will be made by periodic
payments during the course of the investigation or defense, as and when bills
are received or expenses

                                       11
<PAGE>

incurred, subject to prompt refund in the event any such payments are determined
not to have been due and owing hereunder.

     Promptly after receipt by an indemnified party of notice of the
commencement of any action involving a claim referred to in the preceding
paragraphs of this Section, such indemnified party will, if a claim in respect
thereof is made against an indemnifying party, give written notice to the latter
of the commencement of such action. In case any such action is brought against
an indemnified party, the indemnifying party will be entitled to participate in
and to assume the defense thereof, jointly with any other indemnifying party
similarly notified to the extent that it may wish, with counsel reasonably
satisfactory to such indemnified party, and after notice from the indemnifying
party to such indemnified party of its election so to assume the defense
thereof, the indemnifying party shall not be responsible for any legal or other
expenses subsequently incurred by the latter in connection with the defense
thereof.

     The indemnification provided for under this Agreement will remain in full
force and effect regardless of any investigation made by or on behalf of the
indemnified party or any officer, director or controlling person of such
indemnified party and will survive the transfer of securities.

     If the indemnification provided for in this Section is held by a court of
competent jurisdiction to be unavailable to an indemnified party with respect to
any loss, claim, damage, liability or action referred to herein, then the
indemnifying party, in lieu of indemnifying such indemnified party hereunder,
shall contribute to the amounts paid or payable by such indemnified party as a
result of such loss, claim, damage, liability or action in such proportion as is
appropriate to reflect the relative fault of the indemnifying party on the one
hand and of the indemnified party on the other in connection with the statements
or omissions which resulted in such loss, claim, damage or liability as well as
any other relevant equitable considerations. The relative fault of the
indemnifying party and of the indemnified party shall be determined by reference
to, among other things, whether the untrue or alleged untrue statement of a
material fact or the omission or alleged omission to state a material fact
relates to information supplied by the indemnifying party or by the indemnified
party and the parties' relative intent, knowledge, access to information and
opportunity to correct or prevent such statement or omission. The Company and
the sellers of Registrable Shares agree that it would not be just and equitable
if contributions pursuant to this paragraph were determined by PRO RATA
allocation or by any other method of allocation which did not take into account
the equitable considerations referred to herein. The amount paid or payable to
an indemnified party as a result of the losses, claims, damages, liabilities or
expenses referred to above shall be deemed to include, subject to the limitation
set forth in the fourth paragraph of this Section

                                       12
<PAGE>

7, any legal or other expenses reasonably incurred in connection with
investigating or defending the same. Notwithstanding the foregoing, in no event
shall the amount contributed by a seller of Registrable Shares exceed the
aggregate net offering proceeds received by such seller from the sale of its
Registrable Shares.

SECTION 8. UNDERWRITING AGREEMENT.

     Notwithstanding the provisions of Sections 4, 5, 6 and 7, to the extent
that the Company and the Stockholders selling Registrable Shares in a proposed
registration shall enter into an underwriting or similar agreement, which
agreement contains provisions covering one or more issues addressed in such
Sections, the provisions contained in such Sections addressing such issue or
issues shall be superseded with respect to such registration by such other
agreement.

SECTION 9. INFORMATION BY HOLDER.

     Each Stockholder selling Registrable Shares in a proposed registration
shall furnish to the Company such written information regarding such holder and
the distribution proposed by such Stockholder as the Company may reasonably
request in writing and as shall be reasonably required in connection with any
registration, qualification or compliance referred to in this Agreement.

SECTION 10. EXCHANGE ACT COMPLIANCE.

     From and after the Registration Date or such earlier date as a registration
statement filed by the Company pursuant to the Exchange Act relating to any
class of the Company's securities shall have become effective, the Company shall
comply with all of the reporting requirements of the Exchange Act and with all
other public information reporting requirements of the Commission which are
conditions to the availability of Rule 144 for the sale of the Common Stock. The
Company shall cooperate with each Stockholder in supplying such information as
may be necessary for such Stockholder to complete and file any information
reporting forms presently or hereafter required by the Commission as a condition
to the availability of Rule 144.

SECTION 11. NO CONFLICT OF RIGHTS.

     The Company represents and warrants to the Stockholders that the
registration rights granted to the Stockholders hereby do not conflict with any
other registration rights granted by

                                       13
<PAGE>

the Company. The Company shall not, after the date hereof, grant any
registration rights which conflict with or impair the registration rights
granted hereby.

SECTION 12. RESTRICTION ON TRANSFER.

     (a)  The Restricted Shares shall not be transferable except upon the
conditions specified in this Section, which conditions are intended only to
insure compliance with the provisions of the Securities Act.

     (b)  Each certificate representing Restricted Shares shall (unless
otherwise permitted by the provisions of paragraph (c) and (d) below) be stamped
or otherwise imprinted with a legend in substantially the following form:

     "THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE BEEN ACQUIRED FOR
     INVESTMENT AND HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933.
     THESE SECURITIES MAY NOT BE SOLD OR TRANSFERRED IN THE ABSENCE OF SUCH
     REGISTRATION OR AN EXEMPTION THEREFROM UNDER SUCH ACT. ADDITIONALLY, THE
     TRANSFER OF THESE SECURITIES IS SUBJECT TO THE CONDITIONS SPECIFIED IN
     SECTION 12 OF THE REGISTRATION RIGHTS AGREEMENT DATED DECEMBER 30, 1999,
     AMONG SCC TECHNOLOGIES, INC., AND CERTAIN OF ITS SHAREHOLDERS, AND NO
     TRANSFER OF THESE SECURITIES SHALL BE VALID OR EFFECTIVE UNTIL SUCH
     CONDITIONS HAVE BEEN FULFILLED. COPIES OF SUCH AGREEMENT MAY BE OBTAINED
     FROM THE SECRETARY OF SCC TECHNOLOGIES, INC."

     (c)  The holder of any Restricted Shares by acceptance thereof agrees,
prior to any Transfer of any Restricted Shares, to give written notice to the
Company of such holder's intention to effect such Transfer and to comply in all
other respects with the provisions of this Section. Each such notice shall
describe the manner and circumstances of the proposed Transfer. Upon request by
the Company, the holder delivering such notice shall deliver a written opinion,
addressed to the Company, of counsel for the holder of Restricted Shares,
stating that in the opinion of such counsel (which opinion and counsel shall be
reasonably satisfactory to the Company) such proposed Transfer does not involve
a transaction requiring registration or qualification of such Restricted Shares
under the Securities Act or the securities or "blue sky" laws of any state of
the United States. Such holder of Restricted Shares shall be entitled to
Transfer such Restricted Shares in accordance with the terms of the notice
delivered

                                       14
<PAGE>

to the Company, if the Company does not reasonably object to such Transfer and
request such opinion within five days after delivery of such notice, or, if it
requests such opinion, does not reasonably object to such Transfer within five
days after delivery of such opinion. Each certificate or other instrument
evidencing the securities issued upon the Transfer of any Restricted Shares (and
each certificate or other instrument evidencing any untransferred balance of
such Registered Shares) shall bear the legend set forth in paragraph (b) above
unless (i) in such opinion of counsel registration of any future Transfer is not
required by the applicable provisions of the Securities Act or (ii) the Company
shall have waived the requirement of such legends.

     (d)  Notwithstanding the foregoing provisions of this Section, the
restrictions imposed by this Section upon the transferability of any Restricted
Shares shall cease and terminate when (i) any such Restricted Shares are sold or
otherwise disposed of (A) pursuant to an effective registration statement under
the Securities Act or (B) in a transaction contemplated by paragraph (c) above
which does not require that the Restricted Shares so transferred bear the legend
set forth in paragraph (b) hereof, or (ii) the holder of such Restricted Shares
has met the requirements for Transfer of such Restricted Shares under Rule
144(k) under the Securities Act. Whenever the restrictions imposed by this
Section shall terminate, the holder of any Restricted Shares as to which such
restrictions have terminated shall be entitled to receive from the Company,
without expense, a new certificate not bearing the restrictive legend set forth
in paragraph (b) above and not containing any other reference to the
restrictions imposed by this Section.

     SECTION 13. TERMINATION.

     This Agreement shall terminate and be of no further force or effect on the
date five years following the Registration Date.

     SECTION 14. SUCCESSORS AND ASSIGNS.

     This Agreement shall bind and inure to the benefit of the Company and the
Stockholders and, subject to Section 15, their respective successors and
assigns.

     SECTION 15. ASSIGNMENT.

     Each Stockholder may assign its rights hereunder to any of its affiliates
or to any person or entity that through the acquisition of Restricted Shares
from such Stockholder becomes a Stockholder (as defined herein); PROVIDED,
HOWEVER, that such person or entity

                                       15
<PAGE>

shall, as a condition to the effectiveness of such assignment, be required to
execute and deliver to the Company a counterpart to this Agreement agreeing to
be treated as a Stockholder whereupon such person or entity shall have the
benefits of, and shall be subject to the restrictions contained in, this
Agreement with respect to such Restricted Shares.

     SECTION 16. ENTIRE AGREEMENT.

     This Agreement contains the entire agreement among the parties with respect
to the subject matter hereof and supersedes all prior arrangements or
understandings with respect hereto, including without limitation the
Registration Rights Agreement, which shall be of no further force or effect. To
the extent (i) the acquisition of an aggregate of 700,000 shares of Common Stock
by one or more of the Investors from Mark Tilly and Alan Hyman, and/or (ii) the
purchase and sale of the Series C Preferred Stock to any Investors pursuant to
that certain Securities Purchase Agreement of even date herewith, would
otherwise constitute a breach of the Registration Rights Agreement, such breach
is hereby waived.

     SECTION 17. NOTICES.

     All notices, requests, consents and other communications hereunder to any
party shall be deemed to be sufficient if contained in a written instrument and
shall be deemed to have been duly given when delivered in person, by telecopy,
by nationally-recognized overnight courier, or by first class registered or
certified mail, postage prepaid, addressed to such party at the address set
forth below or such other address as may hereafter be designated in writing by
the addressee to the addressor:

     if to the Company, to:

     SCC Technologies, Inc.
     537 Congress Street
     Portland, Maine  04101-3353
     Fax:  (207) 772-8596
     Telephone:  (207) 774-3244

     Attention:  President and Legal Department

     with a copy to:

     Lucash, Gesmer & Updegrove, LLP

                                       16
<PAGE>

     40 Broad Street
     Boston, MA  02109
     Fax:  (617) 350-6878
     Telephone:  (617) 350-6800
     Attention:  William Contente

     if to the Investors, to the applicable address set forth on Schedule I:

     with a copy to:

     Mayer, Brown & Platt
     190 South LaSalle Street
     Chicago, Illinois 60603
     Fax:  (312) 701-7711
     Telephone:  (312) 701-7100
     Attention:   Edward S. Best

     and

     O'Sullivan, Graev & Karabell, LLP
     30 Rockefeller Plaza - 41st Floor
     New York, New York  10112
     Fax: (212) 408-2467
     Telephone: (212) 408-2400
     Attention: John J. Suydam

     if to the Founders, to the applicable address set forth on Schedule I;

     with a copy to:

     Kirkpatrick & Lockhart LLP
     75 State Street, Sixth Floor
     Boston, Massachusetts 02109
     Fax:  (617) 951-9019
     Telephone:  (617) 951-9211

     Attention:  Stephen L. Palmer, Esq.; and

if to any other Stockholder, at his or its address set forth in the books of the
Company.

                                       17
<PAGE>

All such notices, requests, consents and other communications shall be deemed to
have been delivered (a) in the case of personal delivery or delivery by
telecopy, on the date of such delivery, (b) in the case of nationally-recognized
overnight courier, on the next business day and (c) in the case of mailing, on
the third business day following such mailing if sent by certified mail, return
receipt requested.

SECTION 18. MODIFICATIONS; AMENDMENTS; WAIVERS.

     The terms and provisions of this Agreement may not be modified or amended,
except pursuant to a writing signed by the Company and the Stockholders holding
at least 80% of the Restricted Shares (based upon Common Stock equivalents) held
by all Stockholders who are parties to this Agreement.

SECTION 19. COUNTERPARTS.

     This Agreement may be executed in any number of counterparts, and each such
counterpart hereof shall be deemed to be an original instrument, but all such
counterparts together shall constitute but one agreement.

SECTION 20. HEADINGS.

     The headings of the various sections of this Agreement have been inserted
for convenience of reference only and shall not be deemed to be a part of this
Agreement.

SECTION 21. SEVERABILITY.

     It is the desire and intent of the parties that the provisions of this
Agreement be enforced to the fullest extent permissible under the law and public
policies applied in each jurisdiction in which enforcement is sought.
Accordingly, if any provision of this Agreement would be held in any
jurisdiction to be invalid, prohibited or unenforceable for any reason, such
provision, as to such jurisdiction, shall be ineffective, without invalidating
the remaining provisions of this Agreement or affecting the validity or
enforceability of such provision in any other jurisdiction. Notwithstanding the
foregoing, if such provision could be more narrowly drawn so as not to be
invalid, prohibited or unenforceable in such jurisdiction, it shall, as to such
jurisdiction, be so narrowly drawn, without invalidating the remaining
provisions of this Agreement or affecting the validity or enforceability of such
provision in any other jurisdiction.

                                       18
<PAGE>

SECTION 22.  GOVERNING LAW.

     This Agreement shall be governed by and construed and enforced in
accordance with the laws of the State of New York applicable to contracts made
and to be performed in the State of New York. The Company and Investors
irrevocably consent to the exclusive jurisdiction of the United States federal
and state courts located in New York in any suit or proceeding based on or
arising under this Agreement and irrevocably agree that all claims in respect of
such suit or proceeding may be determined in such courts. The Company and
Investors irrevocably waive the defense of an inconvenient forum to the
maintenance of such suit or proceeding. The Company and Investors further agree
that service of process upon the Company and Investors, respectively, mailed by
first class mail, shall be deemed in every respect effective service of process
upon the Company and Investors, respectively, in any such suit or proceeding.
Nothing herein shall affect the right of the Company or the right of any
Investor to serve process in any other manner permitted by law. The Company and
Investors agree that a final non-appealable judgment in any such suit or
proceeding shall be conclusive and may be enforced in other jurisdictions by
suit on such judgment or in any other lawful manner.

                                       19
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have executed this Registration
Rights Agreement on the date first written above.

                             SCC TECHNOLOGIES, INC.

                             By:  /s/ Philip M. St. Germain
                                  ----------------------------
                                  Name: Philip M. St. German
                                  Title: CFO

                             DBV INVESTMENTS, L.P.

                             By:  DRT Capital, L.L.C., its general partner

                             By:  /s/ Glen Fuhrman
                                  ----------------------------
                                  Name: Glen Fuhrman
_                                 Title: Manager

                             MSD PORTFOLIO L.P. - INVESTMENTS

                             By:  MSD Capital, L.P., its general partner

                             By:  /s/ Glen Fuhrman
                                  ----------------------------
                                  Name:  Glenn R. Fuhrman
_                                 Title: Managing Principal

                             VERMEER INVESTMENTS, LLC

                             By:  /s/ Glen Fuhrman
                                  ----------------------------
                                   Name:  Glenn R. Fuhrman
                                   Title: Manager

                                       20
<PAGE>

                             BLACK MARLIN INVESTMENTS, LLC

                             By:  /s/ John C. Phelan
                                  ----------------------------
                                  Name:  John C. Phelan
                                  Title:    Manager

                             INSIGHT CAPITAL PARTNERS II, L.P.

                             By:  InSight Venture Associates II, LLC, its
                                  General Partner

                             By:  /s/ Jeffrey L. Horing
                                  ----------------------------
                                  Jeffrey L. Horing
                                  Member

                             INSIGHT CAPITAL PARTNERS (CAYMAN) II, L.P.

                             By:  InSight Venture Associates II, LLC, its
                                  general Partner

                             By:  /s/ Jeffrey L. Horing
                                  ----------------------------
                                  Jeffrey L. Horing
                                  Member

                             INSIGHT CAPITAL PARTNERS III, L.P.

                             By:  Insight Venture Associates III, LLC, its
                                  general partner

                             By:  /s/ Jeffrey L. Horing
                                  ----------------------------
                                  Name:  Jeffrey L. Horing
                                  Title:  Managing Member

                                       21
<PAGE>

                             INSIGHT CAPITAL PARTNERS III-COINVESTORS, L.P.

                             By:  Insight Venture Associates III, LLC, its
                                  general partners

                             By:  /s/ Jeffrey L. Horing
                                  ----------------------------
                                  Name:  Jeffrey L. Horing
                                  Title: Managing Member

                             INSIGHT CAPITAL PARTNERS (CAYMAN) III, L.P.

                             By:  Insight Venture Associates III, LLC, its
                                  general partner

                             By:  /s/ Jeffrey L. Horing
                                  ----------------------------
                                  Name:  Jeffrey L. Horing
                                  Title:  Managing Member

                             WI SOFTWARE INVESTORS LLC

                             By:  Wexford Management LLC, its Investment Manager

                             By:  /s/ Robert Holtz
                                  ----------------------------
                                  Name: Robert Holtz
                                  Title: Principal

                             IMPRIMIS SB, L.P.

                             By:  Imprimis SB, GP LLC, its
                                  general partner

                             By:  /s/ Robert Holtz
                                  ----------------------------
                                  Name: Robert Holtz

                                       22
<PAGE>

                                  Title: V.P.

                             /s/ Alan Hyman
                             ------------------------------------
                             Alan Hyman

                             /s/ Mark Tilly
                             ------------------------------------
                             Mark Tilly

                                       23
<PAGE>

                                                                    SCHEDULE I

                                                   Number of Common
STOCKHOLDER                                        STOCK EQUIVALENTS

INVESTORS:

DBV Investments, L.P.
MSD Portfolio L.P. - Investments
Vermeer Investments, LLC
Black Marlin Investments, LLC
c/o MSD Capital, L.P.
780 Third Avenue - 43rd Floor
New York, New York 10017-2024
Fax:             (212) 303-1622
Telephone:       (212) 303-1668
Attention:       Marc Lisker

InSight Capital Partners II, L.P.
InSight Capital Partners (Cayman) II, L.P.
InSight Capital Partners III, L.P.
InSight Capital Partners III-CoInvestors, L.P.
InSight Capital Partners (Cayman) III, L.P.
527 Madison Avenue, 10th Floor
New York, New York 10022
Fax:             (212) 230-9272
Telephone:       (212) 230-9210
Attention:       Jeffrey Horing

                                       24
<PAGE>

WI Software Investors LLC
Imprimis SB L.P.
c/o Wexford Management LLC
411 West Putnam Avenue
Greenwich, CT  06830
Fax:     (203) 862-7310
Telephone:       (203) 862-7028
Attention:       Robert Holtz

FOUNDERS:

Alan Hyman
SCC Technologies, Inc.
537 Congress Street
Suite 500
Portland, ME  04101
TEL:     (207) 761-0079
FAX:     (207) 772-8597

Mark Tilly
SCC Technologies, Inc.
537 Congress Street
Suite 500
Portland, ME  04101
TEL:     (207) 761-0079
FAX:     (207) 772-8597

                                       25

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