Document:

EX-10.9

 Exhibit 10.9 
 Confidential Materials omitted and filed separately with the 
 Securities and
Exchange Commission. Double asterisks denote omissions. 
 ACE DATA CENTER MASTER SERVICE AGREEMENT 

Ace Data Center, Inc. (hereinafter “ACE”) and The Endurance International Group, Inc. (“Customer”), hereby agree to the following
terms and conditions for ACE services to Customer. 
 1. EFFECTIVE DATE, SERVICES, AND SERVICES TERM. This Master Service Agreement, along with
the order(s) for service (“Service Agreement(s)”), any attachments, including without limitation, the Ace Data Center Colocation Service Level Agreement (“SLA”) and the Ace Data Centers IP Transit Service (Carrier Services)
document attached hereto, and any filed tariffs, price lists or schedules, comprise the entire agreement between the parties (“Agreement”) for the communication services described herein. This Agreement supersedes any and all prior
discussions, representations, memoranda, or agreements; oral or written, between the parties related hereto. ACE reserves the right, in its sole reasonable discretion, to reject any service agreement. This Agreement is fully binding and enforceable
as of the date the Service Agreement(s) is signed by both parties (“Effective Date”). ACE agrees to provide to Customer (subject to availability and adequacy of underlying service) and Customer agrees to procure from ACE the communication
services as described herein, at the locations set forth, (“Services”) for the number of months set forth (“Services Term”), all as detailed on the Service Agreement(s) incorporated as part of this Agreement. The Services Term
commences upon installation of the Services by ACE (“Installation Date”). Installation of services occurs at the delivery of operating circuits to the demarcation terminal at the Customer’s premise (“Installation of
Service”). ACE will use reasonable efforts to install the services on the date agreed upon by the parties. ACE does not guarantee that Services will be installed and provisioned on Customer’s desired due date. Subject to the early
termination provisions set forth herein, at the end of the Services Term, this Agreement will automatically continue on a month to month basis (“Renewal Services Term”) until terminated by either party with at least [**] days advance
written notice to the other party. Notwithstanding anything to the contrary contained in this Agreement, (i) the Service Term shall be 12 months commencing on Installation Date, (ii) the pricing for the Services shall be [**] for the
Services Term, (iii) each Services Term shall renew for an additional term of 12 months, in the absence of notice of non-renewal from either party provided six months in advance of the end of the then current Services Term, (iv) Customer
shall be provided with [**] days prior written notice of any alleged default hereunder and opportunity to cure prior to the exercise by Ace of any remedies hereunder, (v) Ace shall provide at [**] cost adequate and sufficient supply of [**],
and shall not oversubscribe the foregoing (or allow abuse by any other customers to adversely affect Customer), and shall provide and maintain UPS (uninterruptible power source) and generator, with adequate fuel on site, (vi) in the event Ace
fails to meet any requirements under the SLA or the above IP Transit Service (Carrier Services) document more than [**] minutes in the aggregate in [**] consecutive months, Customer shall have the right to terminate this Agreement with 90 days
advance written notice, without any penalty or liability hereunder, and (vii) the temperature for server intake shall remain at all times between [**] and [**] degrees Fahrenheit. 
 2. RATES, CHARGES, BILLING AND PAYMENT. Rates and charges are described in this Agreement. ACE will notify Customer when Customer’s circuit has been delivered and Installation of Service has thus
occurred. Upon delivery of the circuit, Customer agrees to convert its telecommunications services and commit to a specific conversion date. Customer further agrees that billing will commence with ACE’s first regular billing cycle after
Installation of Service regardless of the Customer’s actual conversion date. Monthly recurring charges (“MRC”) 

 
will be billed in advance each month. Non-recurring charges (“NRC”) will be billed on the first invoice after the Installation Date, or if the NRC are incurred after the Installation
Date, or are usage based, such charges will be billed on the next invoice thereafter. Payments are due on the Payment Due By date set forth on the ACE invoice. Customer must provide payment in full on Payment Due By date. If Customer believes it has
been billed in error or otherwise disputes a charge, Customer must notify ACE within [**] days of the date of the invoice containing the disputed charge. ACE will promptly investigate and notify Customer of the results of its investigation.
Customer’s notice must specifically detail the dispute and provide supporting documentation for the amount in dispute. ACE will investigate all disputes and if appropriate, credit Customer’s account or notify Customer of denial of the
dispute. ACE may assess a late fee of [**]% per month (not to exceed the maximum rate allowed under state law) on any undisputed balances not paid when due or any disputed balances later found to be correct. Late fees may be assessed, as of the
original Due By Date, against any disputed amount denied by ACE. ACE has the option to suspend Services and/or to pursue any and all other legal remedies until payment is made, following written note and opportunity to cure as set forth in Section1
hereof. Termination of Services may follow, following written note and opportunity to cure as set forth in Section1 hereof. Customer will pay any and all costs incurred in collection of rates and charges due and payable, including reasonable
attorney’s fees and all collection agency costs, whether or not a suit is instituted. All payments hereunder will be in U.S. currency. Customer hereby authorizes ACE to conduct a credit search and agrees to provide ACE with information
regarding payment history for communications services, number of years in business, financial statement analysis and commercial credit bureau rating. This Agreement is subject to credit approval. ACE may require Customer to tender a deposit as and
to the extent provided in the Service Orders to guarantee payment hereunder. Such deposit may have, as an additional component, deposit for any ACE-provided Customer Premise Equipment. When Customer establishes acceptable credit history or upon
termination of this Agreement, ACE will return the balance of the deposit, if any, to Customer along with interest as required by law. ACE shall not be liable for any third party charges arising from or related to the termination of any previous
agreement for telecommunications/transit/transport services or the failure of Customer to terminate any previous agreement for telecommunications services. 
 3. CHANGES IN TERMS AND CONDITIONS. Any proposed changes to this Agreement shall be subject to prior mutual written agreement of the parties, 
 4. FRAUD, TELEPHONE NUMBERS AND DIRECTORY LISTINGS. Customer is responsible for payment of any charges incurred due to fraud, abuse, or misuse of the Services, whether known or unknown, to Customer. It is
the Customer’s obligation to take all measures to ensure against such occurrences. ACE shall take all reasonable measures to provide Customer with continuation of existing telephone numbers. However, if Customer is changing location at the time
of conversion or taking service for the first time at a location, ACE makes no warranties regarding assignment of particular telephone numbers to Customer. ACE shall not be liable to Customer for any change in telephone numbers due to actions of any
vendor or supplier of services to ACE. Customer’s reliance upon and/or use of any Service numbering information prior to installation and acceptance of Service is at the Customer’s sole risk. ACE shall not be liable for any inaccurate or
dropped listings of any publisher/directory database. ACE shall not be liable for any errors or omissions, whether arising through negligence or otherwise, in the information furnished to a publisher or to a directory database(s). Additional costs
may be assessed for publisher/directory database listing charges. 

 5. TAXES, SURCHARGES AND ASSESSMENTS. Customer is responsible for payment of any and all federal, state and
local taxes, or surcharges (excluding ACE income taxes). ACE will collect all such taxes, charges, and surcharges unless Customer provides ACE with proof of exemption. Customer will indemnify ACE for any and all costs, claims, taxes, charges, and
surcharges levied against ACE relative to such exempt status. Surcharges and assessments, which are not required by regulatory agencies, but which ACE is permitted to charge to recover expenses, may be applied. All such charges will be set forth on
a detailed invoice. 
 6. TARIFF APPLICATION. Not applicable 
 7. COMPLIANCE WITH LAW. This Agreement is subject to all applicable federal, state, and local laws, regulations, rulings, orders and other actions of governmental agencies (“Rules”), and the
obtaining and continuance of any required approvals, authorizations, or tariffs or price lists filed with the FCC or any other governmental agency. ACE will use good faith reasonable efforts to obtain, retain, and maintain such approvals and
authorizations. If any such Rule adversely affects the Services or requires ACE to provide Services other than in accordance with the terms of this Agreement, either party may, without liability to the other party, terminate the affected Services
upon 30 days prior written notice to the other party. 
 8. SERVICES, MAINTENANCE AND UPGRADE OF FACILITIES. Services will meet industry
standards. ACE will maintain its facilities and equipment used to provide the Services as set forth in this Agreement, at no additional charge to Customer, except where work or service calls result from failure or malfunction in, or improper
operation of, Customer’s facilities and/or equipment. In such event, Customer will reimburse ACE for the cost of the required maintenance at ACE’s standard time and material rate plus any taxes imposed upon ACE related to such maintenance.
ACE reserves the right upon [**] hours prior written notice to suspend Service for scheduled maintenance or planned enhancements or upgrades or emergencies repairs to ACE’s network with advance written notice to the extent practicable, or if
not, by prompt written notice thereafter, to Customer. ACE equipment will remain the sole and exclusive property of ACE or ACE’s assignee. Customer will not tamper with, remove or conceal any ACE identifying plates, tags or labels. Customer
will indemnify, hold harmless and defend ACE against any liens placed on ACE equipment due to Customer’s action or inaction. Any lien will be discharged by Customer within [**] days of notice of filing. Failure to discharge any such lien is a
material breach of this Agreement, and may result in immediate termination, following notice and opportunity to cure as provided in Section 1 hereof. Customer will provide equipment compatible with the Services and ACE’s network and
facilities. Customer will bear the costs of any additional apparatus reasonably required to be installed because of the use of ACE’s network or facilities. Upon termination of the Service, Customer grants ACE the right to recover ACE provided
equipment from customer’s premises upon the termination of this agreement. In the event Customer fails to return the equipment, ACE may invoice Customer for the then fair market value of such equipment. ACE reserves the right with [**] days
prior written notice to substitute, change or rearrange any equipment used in delivering Services, in a manner that that does not affect the quality, cost or type of Services. ACE will manage Customer’s portion of Ace’s network in
ACE’s sole discretion, consistent with this Agreement. Customer will provide all reasonable information, authorizations, and access required by ACE for the purpose of installing Services, performing routine network grooming, maintenance,
upgrades, and addressing emergencies. 

 9. SERVICE INTERUPTION CREDITS. Credits are subject to the limitation of liability set forth in
Section 10, and shall only be given for disruption of Services in accordance with this Section and/or as provided in the SLA. Upon request, Customer shall be entitled to a Credit for any disruption that exceeds [**] hours and for which ACE is
the sole cause of such disruption and such disruption is not the result of (i) scheduled maintenance that occurs between the hours of eleven pm and six am; (ii) planned enhancements, or (iii) upgrades. Such credit shall be based upon
the [**]. That ratio, [**] shall determine the amount of the credit allowance. No Credit shall be owing for any disruption resulting from [**]. 

10. DISCLAIMER/LIMITED WARRANTY. EXCEPT AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, ACE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, UNDER THIS AGREEMENT
AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ACE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. 
 11. LIMITED LIABILITY. IN THE ABSENCE OF ACE’S GROSS NEGLIGENCE OR WILFUL MISCONDUCT, ACE’S LIABILITY AND THE EXCLUSIVE REMEDY OF CUSTOMER FOR DAMAGES ARISING OUT OF OR RELATED TO THE SERVICES
AND/OR THIS AGREEMENT, WILL BE SOLELY LIMITED TO AN AMOUNT NO GREATER THAN THE AMOUNTS PAID BY CUSTOMER TO ACE DURING THE MONTH OF THE OCCURANCE OF ANY CLAIM. IN NO EVENT WILL ACE BE LIABLE TO THE CUSTOMER FOR LOSS OF USE, INCOME OR PROFITS, LOSS OF
REVENUES, LOSS OF SAVINGS OR HARM TO BUSINESS OR ANY OTHER SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGES, REGARDLESS OF THE FORSEE ABILITY THEREOF. 
 12. CUSTOMER WARRANTIES. (a) The Customer represents and warrants that it is an entity, duly organized, validly existing and in good standing under the laws of its origin, with all requisite power to
enter into and perform its obligations under this Agreement in accordance with its terms; (b) Customer represents and warrants that neither its equipment nor facilities will pose a hazard to ACE’s Equipment or facilities or create a hazard
to ACE’s personnel or customers or the public in general; (c) Customer represents and warrants that its use of the Service will comply and conform with all applicable federal, state and local laws, administrative and regulatory
requirements and any other authorities having jurisdiction over the subject matter of this Agreement and it will be responsible for applying for, obtaining and maintaining all registrations and certifications which may be required by such
authorities; (d) Customer will indemnify and hold ACE harmless from any and all loss, liability, claim, demand, and expense (including reasonable attorneys’ fees) related to Customer’s violation of this Section. 

13. CONFIDENTIAL INFORMATION. Customer proprietary network information shall only be disclosed in accordance with ACE’s policies and procedures. In
addition to the foregoing, the parties may have access to certain information, the ownership and confidential status of which is highly important to the other party and is treated or designated by one of the parties as confidential (herein referred
to as “Confidential Information”). Neither party will disclose the other party’s Confidential Information, directly or indirectly under any circumstances, to any third person 

 
without the express written consent of the other party, and neither party will copy, transmit, reproduce, summarize, quote, or make commercial or other use whatsoever of the other party’s
Confidential Information, except as may be necessary to perform its duties hereunder or as required by the Rules. Each party will exercise the highest degree of care in safeguarding the other party’s Confidential Information against loss,
theft, or other inadvertent disclosure and take all steps necessary to maintain such confidentiality. 
 14. INDEMNIFICATION. Customer will
indemnify, hold harmless, and defend ACE, its officers, directors, parent and/or affiliated companies, employees, agents and subcontractors from liabilities, claims or damages and expenses whatsoever (including reasonable attorney’s fees)
arising out of or in connection with Customer’s use and/or Customer’s end-users or third parties resale or sharing of the Services. Customer’s indemnification obligations do not apply to claims for damages to real or tangible personal
property or for bodily injury or death resulting from ACE’s gross negligence or willful misconduct. Customer will indemnify, hold harmless, and defend ACE, its officers, directors, parent and/or affiliated companies, employees, agents and
subcontractors from liabilities, claims or damages and expenses whatsoever (including reasonable attorney’s fees) arising out of or in connection with Ace’s gross negligence, willful misconduct, or intentional breach hereunder. 

15. DEFAULT/TERMINATION. Customer’s use of the Services provided herein and any equipment associated therewith will not: (a) interfere with or
impair service over ACE’s network; (b) impair privacy of any communications over such network; (c) cause damage of any nature to ACE’s assets or customers; (d) be used to frighten, abuse, torment or harass, or create hazards
to ACE or its network; or (e) violate the provisions of any of ACE’s policies and procedures. ACE may immediately suspend or terminate, without liability, the Services for any violation of these provisions, following notice and opportunity
to cure as provided in Section 1 hereof. ACE reserves the right to revise the terms and provisions of all of its policies and procedures as it deems appropriate and this Agreement is subject to all revisions. Except as set forth above, if
either party violates any provision of this Agreement the non-defaulting party may send the defaulting party written notice detailing the default. Except as provided in Section 1 hereof, the defaulting party will have: (a) [**] days from
the date of the written notice to cure a payment default, or (b) [**] days from the date of the written notice to cure a non-payment default. If the defaulting party fails to cure, the non-defaulting party may terminate this Agreement and any
Services hereunder upon notice or pursue any and all other legal remedies, following notice and opportunity to cure as provided in Section 1 hereof. If Customer terminates this Agreement or all or any part of the Services at any time after the
Effective Date, or if ACE terminates this Agreement as a result of Customer’s breach, , following notice and opportunity to cure as provided in Section 1 hereof, ACE may charge Customer an early termination fee equal to and including any
or all of the following: [**]% of the total MRC, surcharges and taxes for the Services Term then remaining, plus any unpaid activation, installation and/or special construction charges, and all other fees or costs, whether previously waived or not,
less amounts already paid. Customer will not be liable for the early termination fees set forth above if ACE breaches the Agreement or if Customer orders from ACE services of equal or greater MRC than the Services terminated and the new services are
approved by ACE. Customer acknowledges that ACE’s damages for early termination would be difficult to determine and the termination charge(s) constitutes liquidated damages and are not intended as a penalty. All such amounts will become
immediately due and payable by Customer to ACE. 

 16. FORCE MAJEURE. In the event that either party’s performance is delayed, prevented, or inhibited
because of any Act of God, fire, casualty, delay or disruption in transportation, flood, war, strike, lockout, epidemic, destruction or shut-down of facilities, shortage or curtailment, riot, insurrection, governmental acts or directives, any full
or partial failure of any communications or computer network or any cause beyond such party’s reasonable control, the party’s performance will be excused and the time for the performance will be extended for the period of delay or
inability to perform resulting from such occurrence. The occurrence of such an event will not constitute grounds for a declaration of default by either party hereunder. 
 17. GENERAL. Any amendment must be in writing and signed by the parties hereto. Facsimile copies of this Agreement and any amendments or modification hereto, including facsimile signatures, will be
accepted by the parties as originals. The failure of either party to insist upon the performance of any provision or to exercise any right granted hereunder, will not be construed as a waiver of such provision(s), and the same will continue in full
force. If any provision hereof is held to be invalid, void, or unenforceable, the remainder of the provisions will nevertheless remain unimpaired and in effect. All notices under this Agreement will be in writing and will be made by personal
delivery, overnight delivery, certified mail or by facsimile transmission with receipt verification. Notices will be sent to the addresses listed on the front this Agreement and in the case of a notice to ACE, a copy to the Legal Department, 1962
South 950 East, Provo, Utah 84606. The various rights and remedies given to or reserved by either party herein or allowed by law, are cumulative, and no delay or omission to exercise any of its rights will be construed as a waiver of any default or
acquiescence, nor will any waiver of any breach or any provision be considered a condonement of any continuing or subsequent breach of the same provision. Customer may not assign its obligations hereunder without the prior written notice to ACE.
Customer reserves the right to grant a security interest in this Agreement to its lender. This Agreement will be governed by and interpreted in accordance with the laws for the state where the Services are to be provided. Nothing in this Agreement
is intended to, or shall be construed, as creating a partnership or any third-party beneficiaries. The provisions of 5, 7, 9, 11, 12, 13, 14 and 17, shall survive termination. Any notices to Customer shall be provided as follows: 

The Endurance International Group, Inc. 
 70 Blanchard Road 
 Burlington, MA 01803 

Attention: CEO 

Fax: (781) 272-2915 
 With a copy to: 
 The Endurance International Group, Inc. 

70 Blanchard Road 
 Burlington, MA 01803 
 Attention: General Counsel 

Fax: (781)998-8277 

 Ace Data Center Colocation Service Level Agreement (“SLA”) 

1. AC Power Availability 
 AC Power
Availability SLA Standard 
 AC power is to be available to Customer’s Data Center Colocation cabinet [**]% of the time. 

AC Power Availability SLA Process 

Customer must have equipment capable of utilizing dual power sources and Equipment must be plugged directly into both the A power strip and the B power
strip. Unless otherwise provided in the Service Agreement or Service Amendment, Customer must not permit power consumption to exceed the power rating identified in the Service Agreement or Service Amendment and all equipment must be UL approved.
Cabling used by Customer must meet national electrical and fire standards and any specifications provided by Ace Data Center. 
 “Power
Unavailability” consists of the number of minutes that AC power was not available at the Customer’s Premium Data Center Service cabinet to the primary outlet or redundant outlet at the same time. Outages will be counted as Power
Unavailability only if Customer opens a trouble ticket requesting an SLA investigation with Ace Data Center technical support within [**] days of the outage. Power Unavailability will not include Scheduled Maintenance (as defined in this
Section 2) or unavailability resulting from (a) any Customer circuits or equipment, (b) Customer’s applications or equipment, or (c) acts or omissions of Customer, or any use or user of the service authorized by Customer.

 Scheduled Maintenance for AC Power Availability SLA 
 Scheduled Maintenance means any maintenance performed on either primary and/or redundant power feeds to the Customer’s cabinet (a) of which Customer is notified [**] business days in advance for
an outage that lasts more than [**] ms and [**] hours in advance for an outage impact of [**] ms or less, and (b) that is performed during a standard maintenance window of 10 PM to 6 AM local time of the ACE data center at which Customer’s
server is located. Information regarding Scheduled Maintenance will be provided to Customer’s designated point of contact by a method elected by Ace Data Center (telephone, email, fax or pager). Ace Data Center reserves the right to perform
maintenance outside of Scheduled Maintenance during an emergency situation. 
 Power Availability SLA Remedy 

For [**] of Power Unavailability for both A & B circuits, Customer may request a credit for [**] of monthly recurring charges for the Data Center
Internet Bandwidth and Space affected by the outage as contracted for in Customer’s Data Center Colocation/Internet Colocation agreement. The total credit will not exceed [**] charges. 

 2. Network Availability and Latency Guarantees 

Network Availability Guarantee 
 The ACE DATA CENTER® IP Network is guaranteed to be available and
capable of forwarding IP 
 packets [**]% of the time, as averaged over a calendar month. The Ace Data Center IP network includes the
customer’s access port (the port on the ACE DATA CENTER aggregation router upon which the customer’s circuit terminates) and the ACE DATA CENTER IP backbone network. The ACE DATA CENTER IP backbone network includes ACE DATA CENTER owned
and controlled routers and circuits (including any transit connections). 
 If the Network Availability guarantee is not met in a calendar
month, the customer will receive a credit of [**] of the Monthly Recurring Charge (MRC) for that month for each [**] of outage in excess of the [**]% guaranteed under this SLA. The total credit will not exceed [**] charges for the affected Services.

 Latency Guarantee ([**] Milliseconds) 
 The ACE DATA CENTER® IP backbone network is guaranteed to have an
average round trip packet transit time within the ACE DATA CENTER IP backbone network over a calendar month of [**]ms or less. The average latency is measured as the average of [**] samples across the ACE DATA CENTER IP backbone network taken
throughout the calendar month. 
 If the Latency guarantee is not met in a calendar month, the customer will receive a credit of [**] of the
Monthly Recurring Charge (MRC) for that month for each [**]ms above the [**]ms average maximum guaranteed under this SLA. The total credit will not exceed [**] charges for the affected Services. 

3. Packet Loss 
 The
ACE DATA CENTER® IP backbone network is guaranteed to have a maximum average packet loss of less than [**]% over
a calendar month. The packet loss is measured as the average of [**] samples across the ACE DATA CENTER IP backbone network taken throughout the calendar month. 
 If the Packet Loss guarantee is not met in a calendar month, the customer will receive a credit of [**] of the Monthly Recurring Charge (MRC) for that month for each [**]% above the [**]% average maximum
guaranteed under this SLA. The total credit will not exceed [**] charges for the affected Services. 
 4. Network Jitter 

Network Jitter SLA Standard (currently applicable only in the U.S.) 
 Also known as delay variation, Jitter is defined as the variation or difference in the end-to-end delay between received packets of an IP or packet stream. Jitter is usually caused by imperfections in
hardware or software optimization and varying traffic conditions and loading. Excessive delay variation in packet streams usually results in additional packet loss, which affects quality. 
 Network Jitter Remedy 
 The average network jitter delay caused by the
ACE DATA CENTER® IP backbone network is guaranteed not to exceed [**]ms during any calendar month. 

If this Guarantee is not satisfied during a calendar month, the customer will be credited [**] of the Monthly Recurring Charge (MRC) for each [**]
millisecond ([**]ms) exceeding the [**]ms average. The total credit will not exceed Customer’s total monthly recurring Data Center Internet Bandwidth charges for the affected Services. 

 5. Data Center Internet Bandwidth Availability 

Data Center Internet Bandwidth Availability SLA Standard 
 Ace Data Center Internet Bandwidth Service Availability SLA is to have the Ace Data Center Internet Bandwidth (as defined in the applicable service agreement) connectivity provided to customers available
[**]% of the time. 
 Data Center Internet Bandwidth Availability SLA Process 
 At a Customer’s request, Ace Data Center will calculate Customer’s Data Center Internet Bandwidth Unavailability in a calendar month. Data Center Internet Bandwidth Unavailability will mean the
number of [**] that Ace Data Center Internet Bandwidth was not available to Customer other than for the exceptions specified below. This SLA applies only if Customer opens a trouble ticket requesting an SLA investigation with Ace Data Center
technical support within [**] days of the end of the month in which the outage occurred. Data Center Internet Bandwidth Unavailability will not : (a) include Scheduled Maintenance (as defined in this Section 6), (b) apply to any
Customer circuits or equipment, (c) apply to Customer’s applications or equipment, or (d) apply to acts or omissions of Customer, or any use or user of the service authorized by Customer. 

Scheduled Maintenance for Data Center Internet Bandwidth SLA 
 Scheduled Maintenance will mean any maintenance at the Ace data center at which Customer’s server is located (a) of which Customer is notified [**] hours in advance, and (b) that is
performed during a standard maintenance window of 10 PM to 6 AM local time of the Ace Data Center at which Customer’s server is located. Information regarding Scheduled Maintenance will be provided to Customer’s designated point of contact
by a method elected by Ace Data Center (telephone, email, fax or pager). Ace Data Center reserves the right to perform maintenance outside of Scheduled Maintenance during an emergency situation. 

Data Center Internet Bandwidth Availability SLA Remedy 
 For each [**] of Data Center Internet Bandwidth Unavailability or [**] in any calendar month, Customer may request a credit for [**] of Data Center Internet Bandwidth monthly recurring charges as
contracted for in Customer’s Data Center Colocation/Internet Colocation agreement. The total credit will not exceed [**] charges. 
 6.
Outage Reporting 
 Outage Reporting SLA Standard 
 Under Ace Data Center’s Outage Reporting SLA, Customer is to be notified within [**] minutes after Ace Data Center’s determination that Customer’s service is Unavailable (as defined in
Section 6). Ace Data Center’s standard procedure is to ping Customer’s Colocated equipment every [**] minutes. If Customer’s equipment does not respond after [**] consecutive [**]-minute ping cycles, Ace Data Center will deem the
service Unavailable (as defined in Section 6) and will contact Customer’s designated point of contact by a method elected by Ace Data Center (telephone, email, fax or pager). Data Center Internet Bandwidth Unavailability will not:
(a)

 
include Scheduled Maintenance (as defined in this Section 6), (b) apply to any Customer circuits or equipment, (c) apply to Customer’s applications or equipment, or
(d) apply to acts or omissions of Customer, or any use or user of the service authorized by Customer. 
 Outage Reporting SLA Process

 The Outage Reporting SLA is applicable only to service provided in the contiguous United States and is applicable only if a Customer sets
up his IP addresses for monitoring through Ace Data Center. Customer must open a trouble ticket requesting an SLA investigation with Ace Data Center technical support within [**] days of the end of the month in which the outage occurred. Customer is
solely responsible for providing Ace Data Center accurate and current contact information for Customer’s designated points of contact. Ace Data Center will have satisfied its obligations under this Outage Reporting SLA if Ace Data Center
contacts Customer’s designated point of contact as provided by Customer. 
 Outage Reporting SLA Remedy 

If Ace Data Center fails to meet the Outage Reporting Service Level, Customer may request a credit for [**] of the Monthly recurring charges for the
affected Data Center Internet Bandwidth and Data Center Colocation/Internet Colocation space only. Customer may obtain no more than [**] per day, irrespective of how often in that day Ace Data Center failed to meet the Outage Reporting SLA.

 7. Data Center Temperature and Humidity 
 Data Center Temperature and Humidity Service Level Objective 
 Ace Data Center Premium Data
Centers will maintain a temperature of [**] degrees Fahrenheit plus or minus [**] degrees with [**] percent to [**] percent (non-condensing) humidity within the Data Center as measured at the return air intake of the computer room air conditioning
(CRAC) units. Customer’s equipment must be designed to operate within these ranges. 
 Data Center Temperature and Humidity Service
Level Objective Response 
 Ace Data Center will respond to temperature alarms from the computer room air conditioning (CRAC) units within
[**] hours and will subsequently take steps as required to solve the problem. 
 Data Center Customer Space Temperature Problem Standard

 Ace Data Center will work with Data Center customers reporting temperature server alerts from their servers in the Data Center.

 Data Center Customer Space Temperature Problem Process 
 If Customer has concerns about the temperature within Customer’s Data Center Space, Customer may open a trouble ticket with Ace Data Center by calling the Ace Data Center support line. Ace Data
Center will respond within its standard response intervals based on the severity of the problem and work with Customer to determine the best course of action in terms of changes that can be made by Ace Data Center or by Customer to remedy the issue.
Such changes may include (but are not limited to) Ace Data Center making changes to perforation tiles in the Customer cage, Ace Data Center making changes to the CRAC set points, or Customer making modifications to their equipment configuration. In
some cases, recommended changes may require additional charges to the Customer. 

 8. Total SLA Credits for Data Center Internet Bandwidth and Space 

The total amount of credits under all of the above SLAs for which Customer may be eligible in any month will not exceed the Ace Data Center [**] charge
for the affected Data Center Colocation. 

 Ace Data Centers IP Transit Service (Carrier Services) 

1.0 DESCRIPTION OF SERVICES 
 1.1 High
Speed IP Transit Service. High Speed IP Transit Service (“Service”) is an IP transit service that includes dedicated IP access port(s) and access to the ACE DATA CENTERS (“Ace”) IP Network and the global Internet. High Speed
IP Transit Service is available through Serial/POS and Ethernet interfaces up to [**]. This document is subject to the terms of the Master Service Agreement between Ace and Customer. 
 1.2 Interconnection. Service is delivered using either a cross-connect or a local loop from the Customer Premises (or such other point of interconnection) to the dedicated IP access port. The
method of interconnection is offered subject to additional terms and conditions as provided in the Agreement. The charges for such interconnection will be set forth in the applicable Service Order. 

1.3 Required Equipment. Customer, at its own expense, must provide: (a) a router compatible with ACE DATA CENTERS Service; (b) Internet
Protocol software for the router; and (c) appropriate connector and power cables. 
 1.4 Availability of Service. Service is offered
and furnished subject to the availability of all necessary facilities, including those acquired by ACE DATA CENTERS from or through third parties. ACE DATA CENTERS may limit or allocate Service, if necessary, due to facilities availability, taking
into account ACE DATA CENTERS’s then-current and projected capacity and the reasonable expectations of its existing and future customers. 

1.5 Additional Definitions. 
 1.5.1
“Committed Data Rate” means the minimum data rate committed by Customer and set forth in the Service Order. The Rate will be expressed in Megabits per second (Mbps). 
 1.5.2 “Receive Traffic” means traffic from any origination point that is received by Customer from the ACE DATA CENTERS IP Network. 

1.5.3 “Send Traffic” means traffic from any origination point that is sent by Customer onto the ACE DATA CENTERS IP Network. 

1.5.4 “IP Transport Extension” means a connection between the Point of Termination on the ACE DATA CENTERS Network and the physical
location of the ACE DATA CENTERS IP Aggregation Router. A standard IP Transport Extension, for which there is no additional charge, is provided as an unprotected Wavelength Circuit and is not part of the ACE DATA CENTERS IP Network for the purposes
of measuring Service performance. 

 2.0 USE OF INTERNET SERVICES 
 2.1 The Service is limited to use by Customer and its End Users. Customer must notify ACE DATA CENTERS within [**] days of any notices received by Customer that could adversely affect ACE DATA
CENTERS including, but not limited to, notices of claims or proceedings that involve the Service. Customer must promptly notify ACE DATA CENTERS of any errors, “bugs,” or problems experienced in using the Service. ACE DATA CENTERS
exercises no control over, and accepts no responsibility for, the informational content traversing the Service. EXCEPT AS EXPRESSLY SET FORTH IN SECTION 6.0 BELOW, ACE DATA CENTERS MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, FOR THE
SERVICE AND IT DISCLAIMS ANY WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. Use of any information involving the Service is at Customer’s and End Users’ own risk. ACE DATA CENTERS specifically
denies any responsibility for the accuracy or quality of information obtained via the Service. 
 3.0 TERM AND TERMINATION 

3.1 Start of Service Date. ACE DATA CENTERS will notify Customer when the Service is available for Customer’s use. Billing will begin on the
Installation Date (as defined in MSA) regardless of Customer readiness at that time. Anything to the contrary herein notwithstanding, ACE DATA CENTERS will not be liable for any delays in meeting requested or specified installation dates or from an
inability on its part to provide Service. Customer will cooperate with ACE DATA CENTERS in all facets relating to the installation and testing of the Service. 
 3.2 Term. SEE MSA. 
 3.3 Termination and Cancellation Charges. [SEE MSA] 

3.3.1 Upon the cancellation, expiration or termination of any Service Order or Service, Customer, within ten (10) days will return, at its
expense, any ACE DATA CENTERS equipment used or to be used in connection with the Service, as well as any software or other materials provided by ACE DATA CENTERS. 
 3.3.2 If Service is cancelled after being ordered but prior to the Start of Service Date, Customer will pay a cancellation charge equal to [**] recurring charges, plus any applicable service
ordering and installation charges. 
 3.3.3 [SEE MSA][ 
 3.3.4 [SEE MSA] 
 4.0 PRICING CONSIDERATIONS 

4.1 Customer will pay for Service based on the Committed Data Rate and applicable fixed rates as set forth in the applicable Service Order or in
this Exhibit. The Committed Data Rate will be applied either to a particular ACE DATA CENTERS IP port or, in the aggregate, to additional ACE DATA CENTERS IP ports established in a Service Order. The “Aggregate CDR” billing option, as
defined below, is not available for all port interface speeds. 
 4.1.1 If the Committed Data Rate applies to a particular IP port,
Customer’s per-port usage of Service (both Send Traffic and Receive Traffic) via such port will be sampled every [**] minutes 

 
for the previous [**] minute period. At the end of the month, the top [**] percent ([**]%) of Send Traffic and Receive Traffic samples for such port will be discarded. The higher of the resulting
[**] percentile value for Send Traffic or Receive Traffic for such port will be compared to the Committed Data Rate applicable to the port. If the [**] percentile of either Send Traffic or Receive Traffic is higher than the applicable Committed Data
Rate, Customer, in addition to being liable for the Committed Data Rate, will be liable for payment at the [**] percentile level for any usage in excess of the Committed Data Rate at the contracted per Mbps rate. 

4.1.2 If the Committed Data Rate applies in the aggregate to more than one ACE DATA CENTERS IP port (“Aggregate CDR”), as set forth in
the Service Order for such ports, Customer’s usage of Service (both Send Traffic and Receive Traffic) will be sampled every [**] minutes for the previous [**] minute period for each such port. At the end of the month, the top [**] percent
([**]%) of Send Traffic and Receive Traffic samples will be discarded for each port. The higher of the resulting [**] percentile value for Send Traffic or Receive Traffic for each such port will be added together to determine Customer’s
aggregate usage, and such aggregate usage will be compared to the Aggregate CDR. If the aggregate usage is higher than the Aggregate CDR, Customer, in addition to being billed for the Aggregate CDR, will be billed for any aggregate usage in excess
of the Aggregate CDR at the contracted per Mbps rate. Unless otherwise agreed in writing by the Parties, Aggregate CDRs apply only to the ports set forth in the Service Order. If Customer orders additional ports in a separate Service Order, the
Aggregate CDR stated in that Service Order will be as stated therein. Alternatively, if Customer seeks to have the ports previously subject to an Aggregate CDR also contribute to the Aggregate CDR set forth in the separate Service Order, that
Service Order may provide for an increase in the Aggregate CDR for all such ports. 
 4.1.3 The fixed rate charges for Service consist of
two (2) components: (a) a non-recurring installation charge per port; and (b) a monthly recurring port charge. 
 4.2
Pricing is based, in part, on the routing flow to which Customer commits at the time of placing a Service Order or, if no commitment is then made, on standard traffic patterns experienced in the ACE DATA CENTERS Network. If Customer’s
delivered traffic deviates from either of these criteria, as applicable, as a result of its routing abnormal or excessive amounts of traffic to specific networks or routes, ACE DATA CENTERS, upon the delivery of written notice to Customer, may
restrict the routes available to Customer. 
 5.0 SERVICE LEVEL AGREEMENTS (“SLA”) 

5.1 The service level agreement (“SLA”) for Service may be updated from time to time by ACE DATA CENTERS. 

6.0 NETWORK NUMBERS / DOMAIN NAME POLICY 

6.1 Customer is subject to the Network Number and Domain Name Policies established by ACE DATA CENTERS. In all instances, ACE DATA CENTERS Domain
Name and TCP/IP Addresses are and will remain ACE DATA CENTERS property and, upon the termination of Service will revert to ACE DATA CENTERS. Unless otherwise mutually agreed in writing between the Parties, Customer must maintain its own Domain Name
and pay all charges associated therewith, including charges billed to Customer by third parties for Domain Name registration. ACE DATA CENTERS will have sole discretion for the Internet routing of ACE DATA CENTERS-provided IP addresses. 

 7.0 SOFTWARE LICENSE 
 7.1 Customer will not reproduce, modify, translate, transform, decompile, reverse-engineer, disassemble, or otherwise determine, or attempt to determine, source code from any ACE DATA CENTERS or
third party software, nor will Customer permit or authorize a third party to do so. Title to such software, and all related technical know-how and intellectual property rights therein, are, and remain, the exclusive property of ACE DATA CENTERS
and/or its suppliers. Customer may take no action to jeopardize, limit or interfere in any manner with ACE DATA CENTERS and any supplier’s ownership rights with respect to any licensed software. 

7.2 ACE DATA CENTERS OR THIRD PARTY SOFTWARE PROVIDED TO, OR USED BY, CUSTOMER IN CONNECTION WITH THE SERVICE IS FURNISHED “AS IS,”
WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. ACE DATA CENTERS DISCLAIMS ANY AND ALL LIABILITY ARISING OUT OF THE DELIVERY,
INSTALLATION, SUPPORT OR USE OF ANY SOFTWARE. ACE DATA CENTERS ASSUMES NO OBLIGATION TO CORRECT ERRORS IN ANY SOFTWARE. 
 10/20/2010EX-10.10

 Exhibit 10.10 

 

	
	 Confidential Materials omitted and filed separately with the

Securities and Exchange Commission. Double asterisks denote omissions.

 Ace Data Center Rack Cabinet & Power 
 Services Agreement 
  

																	
		 	 Customer Name
	  	 The Endurance International Group, Inc.
	  		  	Order Date	  	 6/3/11

		 	 Service Address
	  	 1962 South 950 East
	  		  	Service(s) Term	  	 12

		 	 City/State/Zip
	  	 Provo/Utah/84606
	  		  	Account Executive	  	 Matt Heaton

		 	 Main Telephone Number
	  	
                    
            Account #
	  		  	Promotion Code	  	  

		 		  		  		  	ICB	  	

  

																			
	 Data Center Services
	  	Monthly Unit
Charge	 	  	Activation
Charge	  	Qty	 	  	Total Monthly
Charges	 	  	Total Activation
Charges	 
	 Cabinet Type and Size Breakdwon
	  				  		  				  				  			
	 [**]
	  	$	[**]	  	  		  	 	[**]	  	  	 	[**]	  	  	$	—  	  
	 [**]
	  				  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  				  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  				  		  				  	$	—  	  	  	$	—  	  
						
	 Primary Power Requirements (A LEG)
	  	Monthly Unit
Charge	 	  	Activation
Charge	  	Qty	 	  	Total Monthly
Chargees	 	  	Total Activation
Charges	 
	 [**]
	  	 	[**]	  	  		  	 	[**]	  	  	 	[**]	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  				  		  				  	$	[**]	  	  			
						
	 Backup Power Requirements (B LEG)
	  	Monthly Unit
Charge	 	  	Activation
Charge	  	Qty	 	  	Total Monthly
Chargees	 	  	Total Activation
Charges	 
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
						
	 Cross Connects
	  	Monthly Unit
Charge	 	  	Activation
Charge	  	Qty	 	  	Total Monthly
Chargees	 	  	Total Activation
Charges	 
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  	 	[**]	  	  	$	[**]	  	  	$	—  	  
	 [**]
	  	 	[**]	  	  		  				  	$	—  	  	  	$	—  	  
						
	 Optional Services
	  	Monthly Unit
Charge	 	  	Activation
Charge	  	Qty	 	  	Total Monthly
Chargees	 	  	Total Activation
Charges	 
	 1 Hour Increments Data Center Support
	  	$	—  	  	  		  				  	$	—  	  	  	$	—  	  
	 Network Monitoring
	  	$	—  	  	  		  				  	$	—  	  	  	$	—  	  
						
	 Other Services
	  	Monthly Unit
Charge	 	  	Activation
Charge	  	Qty	 	  	Total Monthly
Chargees	 	  	Total Activation
Charges	 
	 Setup Fee
	  				  		  				  	$	—  	  	  	$	[**]	  
		  				  		  				  	$	—  	  	  	$	—  	  
		  				  		  				  	$	—  	  	  	$	—  	  
	 Notes:
	  				  		  				  				  			
	
	Backup Power (B LEG POWER) to be provided to Bluehost [**] for [**] cabinets to the extent Bluehost has [**] for [**] cabinets and to the extent that Ace Data Center
has not [**] exhausting B LEG power availability.	   
	
	Contract term begins July 1, 2011 and ends June 30, 2012. Billing for the recurring monthly charges listed above will begin on July 1, 2011.	   
					
	 Activation Charge Term Discount
	  	 	Estimated Total Charges1	  	 	[**]	  	  				  	 	[**]	  

 This Agreement including Ace Data Center’s Service Agreement, any schedules of attachments hereto, incorporated by reference herein, constitute a binding commitment between Ace Data Center and
Customer, effective upon execution of this Service Agreement, and supersede all prior or contemporaneous agreements, understandings or representations relating to this subject matter contained herein. Customer acknowledges that Customer has
received, read and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the foregoing. Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal
USF, or the Ace Data Center-imposed Network Access Assessment (NAA), applied dependent on service type in an amount not to exceed [**]% of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges
are estimated based on customer’s estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit www.acedatacenter.com. 

 

	*	As identified in the Master Service Agreement 

  

							
	Customer Acceptance:	 	 Hari Ravichandran, CEO
	  	 /s/ Hari Ravichandran

		 	                              
  Print Name        	  	                             
 Authorized Signature	  	Date

							
			
		 	REQUIRED: Responsible Party email:	  	  

							
			
	Ace Data Center Acceptance:	 	 Matt Heaton
	  	
/s/ Matt Heaton                
                                     
6/3/2011

		 	                     Print Name	  	                Signature	  	Date

 Ace Data Center Bandwidth Internet & Private Line 

Services Agreement 
  

							
	Customer Name	  	 The Endurance International Group, Inc.
	    	Order Date	  	 5/10/11

	Service Address	  	 1962 South 950 East
	    	Service(s) Term	  	 12

	City/State/Zip	  	 Provo/Utah/84606
	    	Account Executive	  	 Matt Heaton

	Main Telephone Number	  	
                    
            Account #
	    	Promotion Code	  	  

		  		    	ICB	  	

  

																									
	 Internet Services
	 	 	 	 	 	 	 	Monthly
Unit
Charge	 	 	Activation
Charge	 	Qty	 	 	Monthly
Charges	 	 	Activation
Charges	 
									
	 Internet - TDM
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 1. Dedicated Access-IP Loop
	 		 	Select Loop Bandwidth	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2a. Full Data Service
	 		 	Select IP Bandwidth	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2b. Fractional / Capped – Bandwidth Cap Mb
	 		 	Select Bandwidth Cap	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2c. Measured Use Internet
	 	Floor Mb	 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
		 	Bandwidth Burst Mb	 		 		 				 		 				 				 			
		 	Burst Rate per Mb	 	
$                        
—  
	 		 				 		 				 				 			
									
	 Internet - Ethernet
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 1. Dedicated Access-IP Loop
	 		 	[**]	 		 				 		 	 	[**]	  	 	$	 —  	  	 	$	 —  	  
	 2a. Full Data Service
	 		 	[**]	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2b. Fractional / Capped – Bandwidth Cap Mb
	 		 	[**]	 		 	 	$[**]	  	 		 	 	[**]	  	 	$	 [**]	  	 	$	 —  	  
	 2c. Measured Use Internet
	 	Floor Mb	 	[**]	 		 				 		 	 	[**]	  	 	$	—  	  	 	$	 —  	  
		 	Bandwidth Burst Mb	 	[**]	 		 				 		 				 				 			
		 	Burst Rate per Mb	 	[**]	 		 				 		 				 				 			
									
	 Internet via Ultra Ethernet
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 1. Dedicated Access-IP Loop
	 		 	GigE	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2a. Full Data Service
	 		 	Select Bandwidth	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2b. Fractional / Capped Service
	 		 	Select Bandwidth Cap	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 2c. Measured Use Internet
	 	Floor Mb	 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
		 	 Bandwidth Burst Mb
	 		 		 				 		 				 				 			
		 	Burst Rate per Mb	 	$                         —  	 		 				 		 				 				 			
									
	 Internet Optional Services
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 IP Addresses
	 		 	Select	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 DS3 Managed Router
	 		 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Network Utilization Monitoring
	 		 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 BGP Routing
	 	Select	 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Electronic Card Protection (Ultra Ethernet)
	 		 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
									
	 Private Line MAN
	 	 	 	 	 	 	 	Monthly
Unit
Charge	 	 	Activation
Charge	 	Qty	 	 	Monthly
Charges	 	 	Activation
Charges	 
	 Location A
	 	Enter Location A	 		 		 				 		 				 				 			
	 Location Z
	 	Enter Location Z	 		 		 				 		 				 				 			
	 1a. MAN Private Line
	 		 	Select MAN Loop	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 MAN Private Line Multiplexing
	 	Select	 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 1b. Fast Ethernet PTP
	 		 	Select Loop Bandwidth	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 1c. Gigabit Ethernet PTP
	 		 	[**]	 		 				 		 	 	[**]	  	 	$	 —  	  	 	$	 —  	  
	 1d. Ultra Ethernet – 10/100
	 		 	Select Loop Bandwidth	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 1e. Ultra Ethernet – Gigabit Ethernet
	 		 	Select Loop Bandwidth	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Ultra Ethernet – Electronic Card Protection
	 		 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Jurisdiction
	 		 	INTERSTATE	 	 INTRASTATE	 				 		 				 				 			
									
	 Private Line Longhaul
	 	 	 	 	 	 	 	Monthly
Unit
Charge	 	 	Activation
Charge	 	Qty	 	 	Total
Monthly
Charges	 	 	Total
Activation
Charges	 
	 Longhaul
	 		 	Select Longhaul	 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Location A
	 		 	Enter Location A	 		 				 		 				 				 			
	 Location Z
	 		 	Enter Location Z	 		 				 		 				 				 			
	 Multiplexing
	 		 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Cross Connect
	 		 		 		 				 		 				 	$	 —  	  	 	$	 —  	  
	 Jurisdiction
	 		 	INTERSTATE	 	 INTRASTATE	 				 		 				 				 			
									
	 Other Services
	 	 	 	 	 	 	 	Monthly
Unit
Charge	 	 	Activation
Charge	 	Qty	 	 	Total
Monthly
Charges	 	 	Total
Activation
Charges	 
		 		 		 		 				 		 				 	$	—  	  	 	$	 —  	  
		 		 		 		 				 		 				 	$	—  	  	 	$	 —  	  
		 		 		 		 				 		 				 	$	—  	  	 	$	 —  	  
	Notes:	 		 		 		 				 		 				 				 			

 This order is to service Endurance’s[**] bandwidth needs as of
10/30/2010 and is intended to be viewed as a completely separate order from any and all data center needs. Customer shall provide a refundable deposit in the amount of $[**] in the aggregate, which Ace may use to satisfy any unpaid
undisputed $[**] not paid by Customer on a timely basis. 
  

											
		  	 Estimated
 Monthly Charges1
	  	$	                           
 	[**] 	 	$	                        — 
 	  
	  
 This Agreement including Ace Data Center’s
Service Agreement, any schedules of attachments hereto, incorporated by reference herein, constitute a binding commitment between Ace Data Center and Consumer, effective upon execution of this Service Agreement, and supersedes all prior or
contemporaneous agreements, understandings or representations relating to the subject matter contained herein. Customer acknowledges that Customer has received, read and understands this Agreement and the Master Service Agreement, and access to be
bound by all of the terms and conditions of the foregoing documents and policies. Monthly Charges do not include: federal, state, and local taxes and fees, federal USF. Monthly long distance charges are estimated based on customer’s estimated
use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit www.acedatacenter.com.
  

*  As identified in the Master Service Agreement
	 
          

     

  

							
	Customer Acceptance:	 	 Hari Ravichandran, CEO
	  	 5/11/2011

		 	                Print Name        	  	              Authorized Signature	  	Date
			
		 	REQUIRED: Responsible Party email:	  	  

			
	Ace Data Center Acceptance:	 	 Matt Heaton
	  	
/s/ Matt Heaton                
                                         
    5/10/2011

		 	                     Print Name	  	                Signature	  	Date

 ADDENDUM 

This addendum to the Ace Data Center Rack Cabinet & Power Services Agreement dated June 6, 2011, is entered into as of
the 15th day of August, 2011 (the
“Addendum”) by and between The Endurance International Group, Inc., a Delaware corporation (“Customer”) and Ace Data Centers, Inc., a Utah corporation (“ACE”). This Addendum
herby amends the Ace Data Center Rack Cabinet & Power Services Agreement (the “Agreement”) as follows: 
 1.
The Customer understands that due to growth, the number of rack cabinets and [**] amp [**] circuits (“Circuits”) will increase from the [**] listed in the Agreement. The Customer agrees to pay ACE [**] DOLLARS ($[**]) for
each additional rack cabinet and [**] DOLLARS ($[**]) for each additional Circuit used. The Customer also agrees to pay ACE a [**] DOLLARS ($[**]) setup fee for each rack cabinet and a fee of [**] DOLLARS ($[**]) to purchase each power distribution
unit (PDU). The Customer understands that for each new rack cabinet that is added, a corresponding PDU is required to be purchased at the same time to make use of the additional cabinet. 
 2. The Customer is allowed to make use of [**] watts of power per Circuit. If the Customer elects to exceed [**] watts of sustained usage, as calculated on a [**] percentile basis, then the following
formula will be used to calculate the excess power usage: The aggregate overage wattage of all Circuits that exceed [**] watts of power divided by [**] watts. The remaining number constitutes the number of additional Circuits worth of power and
cooling capacity. For each of these additional Circuits, or portions thereof, the Customer will be charged for one additional Circuit at the rate listed in item one above. Example: If the Customer had [**] Circuits, where [**] Circuits were below
[**] average watt usage and [**] Circuits averaged [**] watt usage, then the overage usage would be calculated as follows: [**] overage Circuits. In this scenario, the Customer would be billed for [**] additional Circuits. 

Except as expressly amended by this Addendum, the Agreement remains unchanged, in full force and affect and is hereby ratified and confirmed. 

IN WITNESS WHEREOF, the parties hereto execute this Addendum as of the date first set forth above. 

 

									
	 Ace Data Centers, Inc.
 a Utah corporation
	 		 	 The Endurance International Group Inc.
 a Delaware corporation

					
	By	 	 /s/ Matthew M. Heaton
	 		 	By	 	 /s/ Hari Ravichandran

	Name:	 	 Matthew M. Heaton
	 		 	Name:	 	 Hari Ravichandran

	Title:	 	 President
	 		 	Title:	 	 President

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