Document:

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                                                                   EXHIBIT 10.16

                            EGREETINGS NETWORK, INC.
                           STOCK OPTION GRANT NOTICE
                1999 AMENDED AND RESTATED EQUITY INCENTIVE PLAN

Egreetings Network, Inc. (the "Company"), pursuant to its 1999 Amended and
Restated Equity Incentive Plan (the "Plan"), hereby grants to Optionholder an
option to purchase the number of shares of the Company's Common Stock set forth
below. This option is subject to all of the terms and conditions as set forth
herein and in the Stock Option Agreement, the Plan and the Notice of Exercise,
all of which are attached hereto and incorporated herein in their entirety.

Optionholder:                               Gordon M. Tucker
Date of Grant:                              February 23, 2000
Vesting Commencement Date:                  February 23, 2000
Number of Shares Subject to Option:         350,000
Exercise Price (Per Share):                 $5.3125
Total Exercise Price:                       $1,859,375.00
Expiration Date:                            February 22, 2010

TYPE OF GRANT:     [ ]  Incentive Stock Option     [X] Nonstatutory Stock Option

EXERCISE SCHEDULE: [ ]  Same as Vesting Schedule   [X] Early Exercise Permitted

VESTING SCHEDULE:  1/48th of the shares vest monthly over the next four years.

PAYMENT: By one or a combination of the following items (described in the Stock
         Option Agreement):

           By cash or check or promissory note
           Pursuant to a Regulation T Program if the Shares are publicly traded
           By delivery of already-owned shares if the Shares are publicly traded

ADDITIONAL TERMS/ACKNOWLEDGEMENTS: The undersigned Optionholder acknowledges
receipt of, and understands and agrees to, this Grant Notice, the Stock Option
Agreement and the Plan. Optionholder further acknowledges that as of the Date of
Grant, this Grant Notice, the Stock Option Agreement and the Plan set forth the
entire understanding between Optionholder and the Company regarding the
acquisition of stock in the Company and supersede all prior oral and written
agreements on that subject with the exception of (i) options previously granted
and delivered to Optionholder under the Plan, and (ii) the following agreements
only:

        OTHER AGREEMENTS:  Employment Agreement entered into between Gordon
                           M. Tucker and E-Greetings Network, Inc. on
                           February 12, 1999.

EGREETINGS NETWORK, INC.                    OPTIONHOLDER

By: /s/ ANDREW MOLEY                         /s/ GORDON M. TUCKER
   ----------------------------------       ------------------------------------
                 Signature                                Signature

Title:  Chief Financial Officer             Date: 2/23/00
       ------------------------------            -------------------------------

Date: 2/23/00
     --------------------------------

ATTACHMENTS: Stock Option Agreement, 1999 Amended and Restated Equity Incentive
               Plan and Notice of Exercise

<PAGE>   2

                                  ATTACHMENT I

                             STOCK OPTION AGREEMENT

<PAGE>   3

                                  ATTACHMENT II

                 1999 AMENDED AND RESTATED EQUITY INCENTIVE PLAN

<PAGE>   4

                                 ATTACHMENT III

                               NOTICE OF EXERCISE

<PAGE>   5

                            EGREETINGS NETWORK, INC.
                     EARLY EXERCISE STOCK PURCHASE AGREEMENT
            UNDER THE 1999 AMENDED AND RESTATED EQUITY INCENTIVE PLAN

        THIS AGREEMENT is made by and between Egreetings Network, Inc., a
Delaware corporation (the "Company"), and Gordon M. Tucker ("Purchaser").

                                   WITNESSETH:

        WHEREAS, Purchaser holds a stock option dated February 23, 2000, to
purchase three hundred fifty thousand (350,000) shares of common stock ("Common
Stock") of the Company (the "Option") pursuant to the Company's 1999 Amended and
Restated Equity Incentive Plan (the "Plan"); and

        WHEREAS, the Option consists of a Stock Option Grant Notice and a Stock
Option Agreement; and

        WHEREAS, Purchaser desires to exercise the Option on the terms and
conditions contained herein; and

        WHEREAS, Purchaser wishes to take advantage of the early exercise
provision of the Purchaser's Option and therefore to enter into this Agreement;

        NOW, THEREFORE, IT IS AGREED between the parties as follows:

        1. INCORPORATION OF PLAN AND OPTION BY REFERENCE. This Agreement is
subject to all of the terms and conditions as set forth in the Plan and the
Option. If there is a conflict between the terms of this Agreement and/or the
Option and the terms of the Plan, the terms of the Plan shall control. If there
is a conflict between the terms of this Agreement and the terms of the Option,
the terms of the Option shall control. Defined terms not explicitly defined in
this Agreement but defined in the Plan shall have the same definitions as in the
Plan. Defined terms not explicitly defined in this Agreement or the Plan but
defined in the Option shall have the same definitions as in the Option.

        2.     PURCHASE AND SALE OF COMMON STOCK.

               (a) AGREEMENT TO PURCHASE AND SELL COMMON STOCK. Purchaser hereby
agrees to purchase from the Company, and the Company hereby agrees to sell to
Purchaser, shares of the Common Stock of the Company in accordance with the
Notice of Exercise duly executed by Purchaser and attached hereto as Exhibit A.
In accordance with the terms of the Option, the purchase price for the shares of
Common Stock is payable by a Promissory Note substantially in the form set forth
in Exhibit D, subject to a Pledge Agreement substantially in the form set forth
in Exhibit E.

                                       1.
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               (b) CLOSING. The closing hereunder, including payment for and
delivery of the Common Stock, shall occur at the offices of the Company
immediately following the execution of this Agreement, or at such other time and
place as the parties may mutually agree; provided, however, that if stockholder
approval of the Plan is required before the Option may be exercised, then the
Option may not be exercised, and the closing shall be delayed, until such
stockholder approval is obtained. If such stockholder approval is not obtained
within the time limit specified in the Plan, then this Agreement shall be null
and void.

        3.     UNVESTED SHARE REPURCHASE OPTION

               (a) REPURCHASE OPTION. In the event Purchaser's Continuous
Service terminates, then the Company shall have an irrevocable option (the
"Repurchase Option") for a period of ninety (90) days after said termination (or
in the case of shares issued upon exercise of the Option after such date of
termination, within ninety (90) days after the date of the exercise), or such
longer period as may be agreed to by the Company and the Purchaser, to
repurchase from Purchaser or Purchaser's personal representative, as the case
may be, those shares that Purchaser received pursuant to the exercise of the
Option that have not as yet vested as of such termination date in accordance
with the Vesting Schedule indicated on Purchaser's Stock Option Grant Notice
(the "Unvested Shares").

               (b) SHARES REPURCHASABLE AT PURCHASER'S ORIGINAL EXERCISE PRICE.
The Company may repurchase all or any of the Unvested Shares at a price ("Option
Price") equal to the Purchaser's Exercise Price for such shares as indicated on
Purchaser's Stock Option Grant Notice.

        4. EXERCISE OF REPURCHASE OPTION. The Repurchase Option shall be
exercised by written notice signed by an Officer of the Company and delivered or
mailed as provided herein. Such notice shall identify the number of shares of
Common Stock to be purchased and shall notify Purchaser of the time, place and
date for settlement of such purchase, which shall be scheduled by the Company
within the term of the Repurchase Option set forth above. The Company shall be
entitled to pay for any shares of Common Stock purchased pursuant to its
Repurchase Option at the Company's option in cash or by offset against any
indebtedness owing to the Company by Purchaser (including without limitation any
Note given in payment for the Common Stock), or by a combination of both. Upon
delivery of such notice and payment of the purchase price in any of the ways
described above, the Company shall become the legal and beneficial owner of the
Common Stock being repurchased and all rights and interest therein or related
thereto, and the Company shall have the right to transfer to its own name the
Common Stock being repurchased by the Company, without further action by
Purchaser.

        5. CAPITALIZATION ADJUSTMENTS TO COMMON STOCK. In the event of a
"Capitalization Adjustment" affecting the Company's outstanding Common Stock as
a class as designated in the Plan, then any and all new, substituted or
additional securities or other property to which Purchaser is entitled by reason
of Purchaser's ownership of Common Stock shall be immediately subject to the
Repurchase Option and be included in the word "Common Stock" for all purposes of
the Repurchase Option with the same force and effect as the shares of the Common
Stock presently subject to the Repurchase Option, but only to the extent the
Common

                                       2.
<PAGE>   7

Stock is, at the time, covered by such Repurchase Option. While the total Option
Price shall remain the same after each such event, the Option Price per share of
Common Stock upon exercise of the Repurchase Option shall be appropriately
adjusted.

        6. CHANGE IN CONTROL. In the event of a "Change in Control" as
designated in Section 11(c) of the Plan, then the Repurchase Option may be
assigned by the Company to the successor of the Company (or such successor's
parent company), if any, in connection with such Change in Control. To the
extent the Repurchase Option remains in effect following such Change in Control,
it shall apply to the new capital stock or other property received in exchange
for the Common Stock in consummation of the Change in Control, but only to the
extent the Common Stock was at the time covered by such right. Appropriate
adjustments shall be made to the price per share payable upon exercise of the
Repurchase Option to reflect the Change in Control upon the Company's capital
structure; provided, however, that the aggregate Option Price shall remain the
same.

        7. ESCROW OF UNVESTED COMMON STOCK. As security for Purchaser's faithful
performance of the terms of this Agreement and to insure the availability for
delivery of Purchaser's Common Stock upon exercise of the Repurchase Option
herein provided for, Purchaser agrees, at the closing hereunder, to deliver to
and deposit with the Secretary of the Company or the Secretary's designee
("Escrow Agent"), as Escrow Agent in this transaction, three (3) stock
assignments duly endorsed (with date and number of shares blank) in the form
attached hereto as Exhibit B, together with a certificate or certificates
evidencing all of the Common Stock subject to the Repurchase Option; said
documents are to be held by the Escrow Agent and delivered by said Escrow Agent
pursuant to the Joint Escrow Instructions of the Company and Purchaser set forth
in Exhibit C, attached hereto and incorporated by this reference, which
instructions shall also be delivered to the Escrow Agent at the closing
hereunder.

        8. RIGHTS OF PURCHASER. Subject to the provisions of the Option,
Purchaser shall exercise all rights and privileges of a stockholder of the
Company with respect to the shares deposited in escrow. Purchaser shall be
deemed to be the holder of the shares for purposes of receiving any dividends
that may be paid with respect to such shares and for purposes of exercising any
voting rights relating to such shares, even if some or all of such shares have
not yet vested and been released from the Company's Repurchase Option.

        9. LIMITATIONS ON TRANSFER. In addition to any other limitation on
transfer created by applicable securities laws, Purchaser shall not sell,
assign, hypothecate, donate, encumber or otherwise dispose of any interest in
the Common Stock while the Common Stock is subject to the Repurchase Option.
After any Common Stock has been released from the Repurchase Option, Purchaser
shall not sell, assign, hypothecate, donate, encumber or otherwise dispose of
any interest in the Common Stock except in compliance with the provisions herein
and applicable securities laws. Furthermore, the Common Stock shall be subject
to any right of first refusal in favor of the Company or its assignees that may
be contained in the Company's Bylaws.

                                       3.
<PAGE>   8

        10. RESTRICTIVE LEGENDS. All certificates representing the Common Stock
shall have endorsed thereon legends in substantially the following forms (in
addition to any other legend which may be required by other agreements between
the parties hereto):

               (a) "THE SHARES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO AN
OPTION SET FORTH IN AN AGREEMENT BETWEEN THE COMPANY AND THE REGISTERED HOLDER,
OR SUCH HOLDER'S PREDECESSOR IN INTEREST, A COPY OF WHICH IS ON FILE AT THE
PRINCIPAL OFFICE OF THIS COMPANY. ANY TRANSFER OR ATTEMPTED TRANSFER OF ANY
SHARES SUBJECT TO SUCH OPTION IS VOID WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT
OF THE COMPANY."

               (b)    Any legend required by appropriate blue sky officials.

        11. SECTION 83(b) ELECTION. Purchaser understands that Section 83(a) of
the Code, taxes as ordinary income the difference between the amount paid for
the Common Stock and the fair market value of the Common Stock as of the date
any restrictions on the Common Stock lapse. In this context, "restriction"
includes the right of the Company to buy back the Common Stock pursuant to the
Repurchase Option set forth above. Purchaser understands that Purchaser may
elect to be taxed at the time the Common Stock is purchased, rather than when
and as the Repurchase Option expires, by filing an election under Section 83(b)
(an "83(b) Election") of the Code with the Internal Revenue Service within
thirty (30) days from the date of purchase. Even if the fair market value of the
Common Stock at the time of the execution of this Agreement equals the amount
paid for the Common Stock, the 83(b) Election must be made to avoid income under
Section 83(a) in the future. Purchaser understands that failure to file such an
83(b) Election in a timely manner may result in adverse tax consequences for
Purchaser. Purchaser further understands that Purchaser must file an additional
copy of such 83(b) Election with his or her federal income tax return for the
calendar year in which the date of this Agreement falls. Purchaser acknowledges
that the foregoing is only a summary of the effect of United States federal
income taxation with respect to purchase of the Common Stock hereunder, and does
not purport to be complete. Purchaser further acknowledges that the Company has
directed Purchaser to seek independent advice regarding the applicable
provisions of the Code, the income tax laws of any municipality, state or
foreign country in which Purchaser may reside, and the tax consequences of
Purchaser's death. Purchaser assumes all responsibility for filing an 83(b)
Election and paying all taxes resulting from such election or the lapse of the
restrictions on the Common Stock.

        12. REFUSAL TO TRANSFER. The Company shall not be required (a) to
transfer on its books any shares of Common Stock of the Company which shall have
been transferred in violation of any of the provisions set forth in this
Agreement or (b) to treat as owner of such shares or to accord the right to vote
as such owner or to pay dividends to any transferee to whom such shares shall
have been so transferred.

        13. NO EMPLOYMENT RIGHTS. This Agreement is not an employment contract
and nothing in this Agreement shall affect in any manner whatsoever the right or
power of the

                                       4.
<PAGE>   9

Company (or a parent or subsidiary of the Company) to terminate Purchaser's
employment for any reason at any time, with or without cause and with or without
notice.

        14.    MISCELLANEOUS.

               (a) NOTICES. Any notice required or permitted hereunder shall be
given in writing and shall be deemed effectively given upon personal delivery or
sent by telegram or fax or upon deposit in the United States Post Office, by
registered or certified mail with postage and fees prepaid, addressed to the
other party hereto at such party's address hereinafter shown below its signature
or at such other address as such party may designate by ten (10) days' advance
written notice to the other party hereto.

               (b) SUCCESSORS AND ASSIGNS. This Agreement shall inure to the
benefit of the successors and assigns of the Company and, subject to the
restrictions on transfer herein set forth, be binding upon Purchaser,
Purchaser's successors, and assigns. The Company may assign the Repurchase
Option hereunder at any time or from time to time, in whole or in part.

               (c) ATTORNEYS' FEES; SPECIFIC PERFORMANCE. Purchaser shall
reimburse the Company for all costs incurred by the Company in enforcing the
performance of, or protecting its rights under, any part of this Agreement,
including reasonable costs of investigation and attorneys' fees. It is the
intention of the parties that the Company, upon exercise of the Repurchase
Option and payment of the Option Price, pursuant to the terms of this Agreement,
shall be entitled to receive the Common Stock, in specie, in order to have such
Common Stock available for future issuance without dilution of the holdings of
other stockholders. Furthermore, it is expressly agreed between the parties that
money damages are inadequate to compensate the Company for the Common Stock and
that the Company shall, upon proper exercise of the Repurchase Option, be
entitled to specific enforcement of its rights to purchase and receive said
Common Stock.

               (d) GOVERNING LAW; VENUE. This Agreement shall be governed by and
construed in accordance with the laws of the State of Delaware. The parties
agree that any action brought by either party to interpret or enforce any
provision of this Agreement shall be brought in, and each party agrees to, and
does hereby, submit to the jurisdiction and venue of, the appropriate state or
federal court for the district encompassing the Company's principal place of
business.

               (e) FURTHER EXECUTION. The parties agree to take all such further
action(s) as may reasonably be necessary to carry out and consummate this
Agreement as soon as practicable, and to take whatever steps may be necessary to
obtain any governmental approval in connection with or otherwise qualify the
issuance of the securities that are the subject of this Agreement.

               (f) INDEPENDENT COUNSEL. Purchaser acknowledges that this
Agreement has been prepared on behalf of the Company by Cooley Godward LLP,
counsel to the Company and that Cooley Godward LLP does not represent, and is
not acting on behalf of, Purchaser.

                                       5.
<PAGE>   10

Purchaser has been provided with an opportunity to consult with Purchaser's own
counsel with respect to this Agreement.

               (g) ENTIRE AGREEMENT; AMENDMENT. This Agreement constitutes the
entire agreement between the parties with respect to the subject matter hereof
and supersedes and merges all prior agreements or understandings, whether
written or oral. This Agreement may not be amended, modified or revoked, in
whole or in part, except by an agreement in writing signed by each of the
parties hereto.

               (h) SEVERABILITY. If one or more provisions of this Agreement are
held to be unenforceable under applicable law, the parties agree to renegotiate
such provision in good faith. In the event that the parties cannot reach a
mutually agreeable and enforceable replacement for such provision, then (i) such
provision shall be excluded from this Agreement, (ii) the balance of the
Agreement shall be interpreted as if such provision were so excluded and (iii)
the balance of the Agreement shall be enforceable in accordance with its terms.

               (i) COUNTERPARTS. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original and all of which
together shall constitute one instrument.

        IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of February 23, 2000.

                                            EGREETINGS NETWORK, INC.

                                            By: /s/ Andrew Moley

                                            Title: Chief Financial Officer

                                            Address:   149 New Montgomery Street
                                                       San Francisco, CA  94105

                                            /s/ Gordon M. Tucker
                                            ------------------------------------
                                            Purchaser

                                            Address:
                                                    ----------------------------

                                                    ----------------------------

ATTACHMENTS:

Exhibit A             Notice of Exercise
Exhibit B             Assignment Separate from Certificate
Exhibit C             Joint Escrow Instructions
Exhibit D             Promissory Note
Exhibit E             Pledge Agreement

                                       6.
<PAGE>   11

                                    EXHIBIT A

                               NOTICE OF EXERCISE

<PAGE>   12

                               NOTICE OF EXERCISE

Egreetings Network, Inc.
149 New Montgomery Street
San Francisco, CA  94105                    Date of Exercise: February 23, 2000

Ladies and Gentlemen:

        This constitutes notice under my stock option that I elect to purchase
the number of shares for the price set forth below.

<TABLE>
        <S>                                 <C>                 <C>
        Type of option (check one):         Incentive [ ]       Nonstatutory [X]

        Stock option dated:                 February 23, 2000

        Number of shares as
        to which option is
        exercised:                          350,000

        Certificates to be
        issued in name of:                  Gordon M. Tucker

        Total exercise price:               $1,859,375.00

        Cash payment delivered
        herewith:                           $350.00

        Promissory note delivered
        herewith:                           $1,859,025.00
</TABLE>

        By this exercise, I agree (i) to provide such additional documents as
you may require pursuant to the terms of the 1999 Amended and Restated Equity
Incentive Plan, (ii) to provide for the payment by me to you (in the manner
designated by you) of your withholding obligation, if any, relating to the
exercise of this option, and (iii) if this exercise relates to an incentive
stock option, to notify you in writing within fifteen (15) days after the date
of any disposition of any of the shares of Common Stock issued upon exercise of
this option that occurs within two (2) years after the date of grant of this
option or within one (1) year after such shares of Common Stock are issued upon
exercise of this option.

                                            Very truly yours,

                                            /s/ Gordon M. Tucker
                                            ------------------------------------

                                       1.
<PAGE>   13

                                    EXHIBIT B

                   STOCK ASSIGNMENT SEPARATE FROM CERTIFICATE

<PAGE>   14

                   STOCK ASSIGNMENT SEPARATE FROM CERTIFICATE

        FOR VALUE RECEIVED, Gordon M. Tucker hereby sells, assigns and transfers
unto Egreetings Network, Inc., a Delaware corporation (the "Company"), pursuant
to the Repurchase Option under that certain Early Exercise Stock Purchase
Agreement, dated February 23, 2000 by and between the undersigned and the
Company (the "Agreement"), _______________ (_______________) shares of Common
Stock of the Company standing in the undersigned's name on the books of the
Company represented by Certificate No(s). _______________ and does hereby
irrevocably constitute and appoint the Company's Secretary attorney to transfer
said Common Stock on the books of the Company with full power of substitution in
the premises. This Assignment may be used only in accordance with and subject to
the terms and conditions of the Agreement, in connection with the repurchase of
shares of Common Stock issued to the undersigned pursuant to the Agreement, and
only to the extent that such shares remain subject to the Company's Repurchase
Option under the Agreement.

Dated: _______________

                                            /s/  Gordon M. Tucker
                                            ------------------------------------
                                            (Signature)

                                            Gordon M. Tucker
                                            ------------------------------------
                                            (Print Name)

INSTRUCTION: Please do not fill in any blanks other than the "Signature" line
and the "Print Name" line. The purpose of this Assignment is to enable the
Company to exercise its Repurchase Option set forth in the Agreement without
requiring additional signatures on the part of Purchaser.

<PAGE>   15

                                    EXHIBIT C

                            JOINT ESCROW INSTRUCTIONS

<PAGE>   16

                            JOINT ESCROW INSTRUCTIONS

Secretary
Egreetings Network, Inc.
149 New Montgomery Street
San Francisco, CA  94105

Dear Sir or Madam:

        As Escrow Agent for both Egreetings Network, Inc., a Delaware
corporation ("Company"), and the undersigned purchaser of Common Stock of the
Company ("Purchaser"), you are hereby authorized and directed to hold the
documents delivered to you pursuant to the terms of that certain Early Exercise
Stock Purchase Agreement ("Agreement"), dated February 23, 2000 to which a copy
of these Joint Escrow Instructions is attached as Exhibit C, in accordance with
the following instructions:

        1. In the event the Company or an assignee shall elect to exercise the
Repurchase Option set forth in the Agreement, the Company or its assignee will
give to Purchaser and you a written notice specifying the number of shares of
Common Stock to be purchased, the purchase price, and the time for a closing
hereunder at the principal office of the Company. Purchaser and the Company
hereby irrevocably authorize and direct you to close the transaction
contemplated by such notice in accordance with the terms of said notice.

        2. At the closing you are directed (a) to date any stock assignments
necessary for the transfer in question, (b) to fill in the number of shares
being transferred, and (c) to deliver same, together with the certificate
evidencing the shares of Common Stock to be transferred, to the Company against
the simultaneous delivery to you of the purchase price (which may include
suitable acknowledgment of cancellation of indebtedness) of the number of shares
of Common Stock being purchased pursuant to the exercise of the Repurchase
Option.

        3. Purchaser irrevocably authorizes the Company to deposit with you any
certificates evidencing shares of Common Stock to be held by you hereunder and
any additions and substitutions to said shares as specified in the Agreement.
Purchaser does hereby irrevocably constitute and appoint you as the Purchaser's
attorney-in-fact and agent for the term of this escrow to execute with respect
to such securities and other property all documents of assignment and/or
transfer and all stock certificates necessary or appropriate to make all
securities negotiable and complete any transaction herein contemplated.

        4. This escrow shall terminate upon expiration or exercise in full of
the Repurchase Option, whichever occurs first.

        5. If at the time of termination of this escrow you should have in your
possession any documents, securities, or other property belonging to Purchaser,
you shall deliver all of same to Purchaser and shall be discharged of all
further obligations hereunder; provided, however, that if at the time of
termination of this escrow you are advised by the Company that the property

                                       1.
<PAGE>   17

subject to this escrow is the subject of a pledge or other security agreement,
you shall deliver all such property to the pledgeholder or other person
designated by the Company.

        6. Except as otherwise provided in these Joint Escrow Instructions, your
duties hereunder may be altered, amended, modified or revoked only by a writing
signed by all of the parties hereto.

        7. You shall be obligated only for the performance of such duties as are
specifically set forth herein and may rely and shall be protected in relying or
refraining from acting on any instrument reasonably believed by you to be
genuine and to have been signed or presented by the proper party or parties or
their assignees. You shall not be personally liable for any act you may do or
omit to do hereunder as Escrow Agent or as attorney-in-fact for Purchaser while
acting in good faith and any act done or omitted by you pursuant to the advice
of your own attorneys shall be conclusive evidence of such good faith.

        8. You are hereby expressly authorized to disregard any and all warnings
given by any of the parties hereto or by any other person or corporation,
excepting only orders or process of courts of law, and are hereby expressly
authorized to comply with and obey orders, judgments or decrees of any court. In
case you obey or comply with any such order, judgment or decree of any court,
you shall not be liable to any of the parties hereto or to any other person,
firm or corporation by reason of such compliance, notwithstanding any such
order, judgment or decree being subsequently reversed, modified, annulled, set
aside, vacated or found to have been entered without jurisdiction.

        9. You shall not be liable in any respect on account of the identity,
authority or rights of the parties executing or delivering or purporting to
execute or deliver the Agreement or any documents or papers deposited or called
for hereunder.

        10. You shall not be liable for the outlawing of any rights under any
statute of limitations with respect to these Joint Escrow Instructions or any
documents deposited with you.

        11. Your responsibilities as Escrow Agent hereunder shall terminate if
you shall cease to be Secretary of the Company or if you shall resign by written
notice to each party. In the event of any such termination, the Company may
appoint any officer or assistant officer of the Company as successor Escrow
Agent and Purchaser hereby confirms the appointment of such successor or
successors as the Purchaser's attorney-in-fact and agent to the full extent of
your appointment.

        12. If you reasonably require other or further instruments in connection
with these Joint Escrow Instructions or obligations in respect hereto, the
necessary parties hereto shall join in furnishing such instruments.

        13. It is understood and agreed that should any dispute arise with
respect to the delivery and/or ownership or right of possession of the
securities, you are authorized and directed to retain in your possession without
liability to anyone all or any part of said securities until such dispute shall
have been settled either by mutual written agreement of the parties

                                       2.
<PAGE>   18

concerned or by a final order, decree or judgment of a court of competent
jurisdiction after the time for appeal has expired and no appeal has been
perfected, but you shall be under no duty whatsoever to institute or defend any
such proceedings.

        14. Any notice required or permitted hereunder shall be given in writing
and shall be deemed effectively given upon personal delivery, including delivery
by express courier or five days after deposit in the United States Post Office,
by registered or certified mail with postage and fees prepaid, addressed to each
of the other parties hereunto entitled at the following addresses, or at such
other addresses as a party may designate by ten days' advance written notice to
each of the other parties hereto:

               COMPANY:             Egreetings Network, Inc.
                                    149 New Montgomery Street
                                    San Francisco, CA 94105

               PURCHASER:           Gordon M. Tucker

                                    -------------------------

                                    -------------------------

               ESCROW AGENT:        Secretary
                                    Egreetings Network, Inc.
                                    149 New Montgomery Street
                                    San Francisco, CA 94105

        15. By signing these Joint Escrow Instructions you become a party hereto
only for the purpose of said Joint Escrow Instructions; you do not become a
party to the Agreement.

        16. You shall be entitled to employ such legal counsel and other experts
(including without limitation the firm of Cooley Godward LLP) as you may deem
necessary properly to advise you in connection with your obligations hereunder.
You may rely upon the advice of such counsel, and may pay such counsel
reasonable compensation therefor. The Company shall be responsible for all fees
generated by such legal counsel in connection with your obligations hereunder.

        17. This instrument shall be binding upon and inure to the benefit of
the parties hereto and their respective successors and permitted assigns. It is
understood and agreed that references to "you" or "your" herein refer to the
original Escrow Agent and to any and all successor Escrow Agents. It is
understood and agreed that the Company may at any time or from time to time
assign its rights under the Agreement and these Joint Escrow Instructions in
whole or in part.

                                       3.
<PAGE>   19

        18. This Agreement shall be governed by and interpreted and determined
in accordance with the laws of the State of Delaware, as such laws are applied
by Delaware courts to contracts made and to be performed entirely in Delaware by
residents of that state.

                                            Very truly yours,

                                            EGREETINGS NETWORK, INC.

                                            By:       /s/ Andrew Moley

                                            Title: Chief Financial Officer

                                            PURCHASER:

                                                    Gordon M. Tucker
                                            ------------------------------------

ESCROW AGENT:

-----------------------------

                                       4.
<PAGE>   20

                                    EXHIBIT D

                                 PROMISSORY NOTE

<PAGE>   21

                                 PROMISSORY NOTE

$1,859,025.00                                    San Francisco, California 94105
                                                 Date: February 23, 2000

        FOR VALUE RECEIVED, the undersigned hereby unconditionally promises to
pay to the order of Egreetings Network, Inc., a Delaware corporation (the
"Company"), at 149 New Montgomery Street, San Francisco, California 94105, or at
such other place as the holder hereof may designate in writing, in lawful money
of the United States of America and in immediately available funds, the
principal sum of One Million Eight Hundred Fifty Nine Thousand Twenty-Five
Dollars ($1,859,025.00) together with interest accrued from the date hereof on
the unpaid principal at the rate of 6.69% per annum, or the maximum rate
permissible by law (which under the laws of the State of Delaware shall be
deemed to be the laws relating to permissible rates of interest on commercial
loans), whichever is less, as follows:

        PRINCIPAL REPAYMENT. The outstanding principal amount hereunder shall be
        due and payable in full on the fourth (4th) anniversary of the date
        hereof.

        INTEREST PAYMENTS. Interest shall be payable in arrears on each
        Principal Repayment Date and shall be calculated on the basis of a
        360-day year for the actual number of days elapsed;

provided, however, that in the event that the undersigned's employment by or
association with the Company or its Affiliate is terminated for any reason prior
to payment in full of this Note, this Note shall be accelerated and all
remaining unpaid principal and interest shall become due and payable immediately
after such termination.

        If the undersigned fails to pay any of the principal and accrued
interest when due, the Company, at its sole option, shall have the right to
accelerate this Note, in which event the entire principal balance and all
accrued interest shall become immediately due and payable, and immediately
collectible by the Company pursuant to applicable law.

        This Note may be prepaid at any time without penalty. All money paid
toward the satisfaction of this Note shall be applied first to the payment of
interest as required hereunder and then to the retirement of the principal.

        The full amount of this Note is secured by a pledge of shares of Common
Stock of the Company, and is subject to all of the terms and provisions of the
Early Exercise Stock Purchase Agreement and Stock Pledge Agreement of even date
herewith between the undersigned and the Company.

        The undersigned hereby represents and agrees that the amounts due under
this Note are not consumer debt, and are not incurred primarily for personal,
family or household purposes, but are for business and commercial purposes only.

                                       1.
<PAGE>   22

        The undersigned hereby waives presentment, protest and notice of
protest, demand for payment, notice of dishonor and all other notices or demands
in connection with the delivery, acceptance, performance, default or endorsement
of this Note.

        The holder hereof shall be entitled to recover, and the undersigned
agrees to pay when incurred, all costs and expenses of collection of this Note,
including without limitation, reasonable attorneys' fees.

        This Note shall be governed by, and construed, enforced and interpreted
in accordance with, the laws of the State of Delaware, excluding conflict of
laws principles that would cause the application of laws of any other
jurisdiction.

                                            Signed:  /s/ Gordon M. Tucker
                                                   -----------------------------

                                            Printed Name:  Gordon M. Tucker

                                            Date: February 23, 2000

                                       2.
<PAGE>   23

                                    EXHIBIT E

                                PLEDGE AGREEMENT

<PAGE>   24

                             STOCK PLEDGE AGREEMENT

        THIS STOCK PLEDGE AGREEMENT ("Pledge Agreement") is made by Gordon M.
Tucker ("Pledgor"), in favor of Egreetings Network, Inc., a Delaware corporation
with its principal place of business at 149 New Montgomery Street, San
Francisco, CA 94105 ("Pledgee").

        WHEREAS, Pledgor has concurrently herewith executed that certain
Promissory Note (the "Note") in favor of Pledgee in the amount of One Million
Eight Hundred Fifty Nine Thousand Twenty-Five Dollars ($1,859,025.00) in payment
of the purchase price of three hundred fifty thousand (350,000) shares of the
Common Stock of Pledgee; and

        WHEREAS, Pledgee is willing to accept the Note from Pledgor, but only
upon the condition, among others, that Pledgor shall have executed and delivered
to Pledgee this Pledge Agreement and the Collateral (as defined below):

        NOW, THEREFORE, in consideration of the foregoing recitals and for other
good and valuable consideration, the receipt and adequacy of which are hereby
acknowledged, and intending to be legally bound, Pledgor hereby agrees as
follows:

        1. As security for the full, prompt and complete payment and performance
when due (whether by stated maturity, by acceleration or otherwise) of all
indebtedness of Pledgor to Pledgee created under the Note (all such indebtedness
being the "Liabilities"), together with, without limitation, the prompt payment
of all expenses, including, without limitation, reasonable attorneys' fees and
legal expenses, incidental to the collection of the Liabilities and the
enforcement or protection of Pledgee's lien in and to the collateral pledged
hereunder, Pledgor hereby pledges to Pledgee, and grants to Pledgee, a first
priority security interest in all of the following (collectively, the "Pledged
Collateral"):

               (a) Three hundred fifty thousand (350,000) shares of Common Stock
of Pledgee represented by Certificates numbered _______________ (the "Pledged
Shares"), and all dividends, cash, instruments, and other property or proceeds
from time to time received, receivable, or otherwise distributed in respect of
or in exchange for any or all of the Pledged Shares;

               (b) all voting trust certificates held by Pledgor evidencing the
right to vote any Pledged Shares subject to any voting trust; and

               (c) all additional shares and voting trust certificates from time
to time acquired by Pledgor in any manner (which additional shares shall be
deemed to be part of the Pledged Shares), and the certificates representing such
additional shares, and all dividends, cash, instruments, and other property or
proceeds from time to time received, receivable, or otherwise distributed in
respect of or in exchange for any or all of such shares.

        The term "indebtedness" is used herein in its most comprehensive sense
and includes any and all advances, debts, obligations and Liabilities
heretofore, now or hereafter made, incurred or

                                       1.
<PAGE>   25

created, whether voluntary or involuntary and whether due or not due, absolute
or contingent, liquidated or unliquidated, determined or undetermined, and
whether recovery upon such indebtedness may be or hereafter becomes
unenforceable.

        2. At any time, without notice, and at the expense of Pledgor, Pledgee
in its name or in the name of its nominee or of Pledgor may, but shall not be
obligated to: (1) collect by legal proceedings or otherwise all dividends
(except cash dividends other than liquidating dividends), interest, principal
payments and other sums now or hereafter payable upon or on account of said
Pledged Collateral; (2) enter into any extension, reorganization, deposit,
merger or consolidation agreement, or any agreement in any wise relating to or
affecting the Pledged Collateral, and in connection therewith may deposit or
surrender control of such Pledged Collateral thereunder, accept other property
in exchange for such Pledged Collateral and do and perform such acts and things
as it may deem proper, and any money or property received in exchange for such
Pledged Collateral shall be applied to the indebtedness or thereafter held by it
pursuant to the provisions hereof; (3) insure, process and preserve the Pledged
Collateral; (4) cause the Pledged Collateral to be transferred to its name or to
the name of its nominee; (5) exercise as to such Pledged Collateral all the
rights, powers and remedies of an owner, except that so long as no default
exists under the Note or hereunder Pledgor shall retain all voting rights as to
the Pledged Shares.

        3. Pledgor agrees to pay prior to delinquency all taxes, charges, liens
and assessments against the Pledged Collateral, and upon the failure of Pledgor
to do so, Pledgee at its option may pay any of them and shall be the sole judge
of the legality or validity thereof and the amount necessary to discharge the
same.

        4. At the option of Pledgee and without necessity of demand or notice,
all or any part of the indebtedness of Pledgor shall immediately become due and
payable irrespective of any agreed maturity, upon the happening of any of the
following events: (1) failure to keep or perform any of the terms or provisions
of this Pledge Agreement; (2) failure to pay any installment of principal or
interest on the Note when due; (3) the levy of any attachment, execution or
other process against the Pledged Collateral; or (4) the insolvency, commission
of an act of bankruptcy, general assignment for the benefit of creditors, filing
of any petition in bankruptcy or for relief under the provisions of Title 11 of
the United States Code of, by, or against Pledgor.

        5. In the event of the nonpayment of any indebtedness when due, whether
by acceleration or otherwise, or upon the happening of any of the events
specified in the last preceding section, Pledgee may then, or at any time
thereafter, at its election, apply, set off, collect or sell in one or more
sales, or take such steps as may be necessary to liquidate and reduce to cash in
the hands of Pledgee in whole or in part, with or without any previous demands
or demand of performance or notice or advertisement, the whole or any part of
the Pledged Collateral in such order as Pledgee may elect, and any such sale may
be made either at public or private sale at its place of business or elsewhere,
or at any broker's board or securities exchange, either for cash or upon credit
or for future delivery; provided, however, that if such disposition is at
private sale, then the purchase price of the Pledged Collateral shall be equal
to the public market price then in effect, or, if at the time of sale no public
market for the Pledged Collateral

                                       2.
<PAGE>   26

exists, then, in recognition of the fact that the sale of the Pledged Collateral
would have to be registered under the Securities Act of 1933 and that the
expenses of such registration are commercially unreasonable for the type and
amount of collateral pledged hereunder, Pledgee and Pledgor hereby agree that
such private sale shall be at a purchase price mutually agreed to by Pledgee and
Pledgor or, if the parties cannot agree upon a purchase price, then at a
purchase price established by a majority of three independent appraisers
knowledgeable of the value of such collateral, one named by Pledgor within ten
(10) days after written request by the Pledgee to do so, one named by Pledgee
within such 10-day period, and the third named by the two appraisers so
selected, with the appraisal to be rendered by such body within thirty (30) days
of the appointment of the third appraiser. The cost of such appraisal, including
all appraiser's fees, shall be charged against the proceeds of sale as an
expense of such sale. Pledgee may be the purchaser of any or all Pledged
Collateral so sold and hold the same thereafter in its own right free from any
claim of Pledgor or right of redemption. Demands of performance, notices of
sale, advertisements and presence of property at sale are hereby waived, and
Pledgee is hereby authorized to sell hereunder any evidence of debt pledged to
it. Any officer or agent of Pledgee may conduct any sale hereunder.

        6. The proceeds of the sale of any of the Pledged Collateral and all
sums received or collected by Pledgee from or on account of such Pledged
Collateral shall be applied by Pledgee to the payment of expenses incurred or
paid by Pledgee in connection with any sale, transfer or delivery of the Pledged
Collateral, to the payment of any other costs, charges, attorneys' fees or
expenses mentioned herein, and to the payment of the indebtedness or any part
hereof, all in such order and manner as Pledgee in its discretion may determine.
Pledgee shall then pay any balance to Pledgor.

        7. Upon the transfer of all or any part of the indebtedness Pledgee may
transfer all or any part of the Pledged Collateral and shall be fully discharged
thereafter from all liability and responsibility with respect to such Pledged
Collateral so transferred, and the transferee shall be vested with all the
rights and powers of Pledgee hereunder with respect to such Pledged Collateral
so transferred; but with respect to any Pledged Collateral not so transferred
Pledgee shall retain all rights and powers hereby given.

        8. Until all indebtedness shall have been paid in full the power of sale
and all other rights, powers and remedies granted to Pledgee hereunder shall
continue to exist and may be exercised by Pledgee at any time and from time to
time irrespective of the fact that the indebtedness or any part thereof may have
become barred by any statute of limitations, or that the personal liability of
Pledgor may have ceased.

        9. Pledgee agrees that so long as no default exists under the Note or
hereunder, the Pledged Shares shall, upon the request of Pledgor, be released
from pledge as the indebtedness is paid. Such releases shall be at the rate of
one share for each $5.3115 of principal amount of indebtedness paid. Release
from pledge, however, shall not result in release from the provisions of those
certain Joint Escrow Instructions, if any, of even date herewith among the
parties to this Pledge Agreement and the Escrow Agent named therein.

                                       3.
<PAGE>   27

        10. Pledgee may at any time deliver the Pledged Collateral or any part
thereof to Pledgor and the receipt of Pledgor shall be a complete and full
acquittance for the Pledged Collateral so delivered, and Pledgee shall
thereafter be discharged from any liability or responsibility therefor.

        11. The rights, powers and remedies given to Pledgee by this Pledge
Agreement shall be in addition to all rights, powers and remedies given to
Pledgee by virtue of any statute or rule of law. Any forbearance or failure or
delay by Pledgee in exercising any right, power or remedy hereunder shall not be
deemed to be a waiver of such right, power or remedy, and any single or partial
exercise of any right, power or remedy hereunder shall not preclude the further
exercise thereof; and every right, power and remedy of Pledgee shall continue in
full force and effect until such right, power or remedy is specifically waived
by an instrument in writing executed by Pledgee.

        12. If any provision of this Pledge Agreement is held to be
unenforceable for any reason, it shall be adjusted, if possible, rather than
voided in order to achieve the intent of the parties to the extent possible. In
any event, all other provisions of this Pledge Agreement shall be deemed valid
and enforceable to the full extent possible.

        13. This Pledge Agreement shall be governed by, and construed in
accordance with, the laws of the State of Delaware as applied to contracts made
and performed entirely within the State of Delaware by residents of such State.

Dated: February 23, 2000                    PLEDGOR

                                            /s/ Gordon M. Tucker
                                            ------------------------------------

                                            Printed Name: Gordon M. Tucker

                                       4.<PAGE>   1

                                                                    Exhibit 10.1

                                                                  EXECUTION COPY

                      FIRST AMENDMENT TO FIFTH AMENDED AND
                             RESTATED LOAN AGREEMENT

         THIS FIRST AMENDMENT (this "Amendment") to the Fifth Amended and
Restated Loan Agreement is entered into as of the 13TH day of APRIL , 2000, by
and between The Huntington National Bank (the "Bank") as lender, and Intrenet,
Inc. (the "Borrower"), and its wholly owned subsidiaries Advanced Distribution
System, Inc., Eck Miller Transportation Corporation, INET Logistics, Inc.,
Mid-Western Transport, Inc., Roadrunner Enterprises, Inc., Roadrunner Trucking,
Inc., Roadrunner Distribution Services, Inc. and Roadrunner International
Services, Inc. (collectively the "Subsidiaries") as borrowers. The Borrower and
the Subsidiaries are herein collectively referred to as the "Companies" and
separately as a "Company").

                                    RECITALS:

         A. On or about February 4, 2000, the Bank and the Companies executed a
certain Fifth Amended and Restated Loan Agreement, as amended from time to time
(the "2000 Loan Agreement"), which sets forth the terms and conditions of
certain loans and extensions of credit; and

         B. From time to time prior to the date of the 2000 Loan Agreement, each
of the Companies executed and delivered to the Bank the Existing Closing
Documents and the 1996 Closing Documents (as such terms are defined in the 2000
Loan Agreement); and

         C. On or about February 4, 2000, and at such other times as the
Companies have entered into amendments or consents, in connection with the 2000
Loan Agreement, the Companies executed and delivered to the Bank certain other
loan and security documents, including without limitation, an Amended and
Restated Revolving Note, an Amended and Restated Term Note, an Amended and
Restated Standby Letter of Credit Reimbursement AGREEMENT, an Amended and
Restated Master Fund Management Agreement, UCC-1 financing statements, UCC-3
amendments, mortgage modification agreements, and related documents (herein,
together with the Existing Closing Documents and the 1996 Closing Documents,
collectively the "Loan Documents") ; and

         D. The Companies have requested that the Bank amend and modify certain
terms and covenants in the Loan Agreement and the Bank is willing to do so upon
the terms and conditions contained herein.

         NOW, THEREFORE, in consideration of the mutual covenants, agreements
and promises contained herein, the receipt and sufficiency of which are hereby
acknowledged, and intending to be legally bound, the parties hereto for
themselves and their successors and assigns do hereby agree, represent and
warrant as follows:

<PAGE>   2

         1. DEFINITIONS. All capitalized terms not otherwise defined herein
shall have the meanings ascribed to them in the 2000 Loan Agreement.

         2. The definition of "Eligible Unbilled Accounts" set forth in Section
1.8, "LENDING FORMULA," of the 2000 Loan Agreement is hereby amended to recite
in its entirety as follows:

                  "Eligible Unbilled Accounts" means the portion of the accounts
         of any of the Companies that the Bank determines in good faith from
         time to time, based on credit policies, market conditions, such
         Company's business or the creditworthiness of such Account Debtor, is
         eligible for use in calculating the Borrowing Base. Without limiting
         the Bank's right to determine which accounts are Eligible Unbilled
         Accounts, no account will be eligible for use in calculating the
         Borrowing Base, unless, at a minimum, such account is an account in
         accordance with GAAP and arises in the ordinary course of one of the
         Companies' businesses from a customer (an "Account Debtor"), an invoice
         has been created to evidence such account, but such invoice has not
         been mailed to the Account Debtor, and such account meets all the
         following requirements: (a) the account arises from one of the
         Companies' completed performance of services to an Account Debtor; (b)
         not more than 15 days (7 days on and after December 31, 2000) have
         elapsed from the dispatch date, as indicated in the unprinted freight
         bill report or other report satisfactory to the Bank; (c) the account
         is not subject to any prior assignment, claim, lien, security interest,
         setoff, credit, contra account, allowance, adjustment, levy, return of
         goods, or discount; (d) the account does not arise from a transaction
         with a person, corporation or entity affiliated with one of the
         Companies; (e) no Company has received notice of bankruptcy or
         insolvency of the Account Debtor; (f) the account is not evidenced by
         any chattel paper, promissory note, payment instrument or written
         agreement; (g) the account arises from a sale to an Account Debtor in
         the United States or one of the Canadian provinces other than Quebec;
         (h) the account does not arise from any government or agency thereof
         (provided, however, such account will be considered for eligibility if
         such Company has complied in all respects with the Federal Assignment
         of Claims Act and such account is satisfactory to the Bank) or from a
         consumer; (i) the account does not arise from an Account Debtor who has
         more than 25% of its accounts with any Company unpaid more than 90 days
         from the original invoice therefor; (j) the account does not arise from
         an Account Debtor to whom any Company has determined to ship goods on a
         "cash on delivery" or C.O.D. basis; and (k) the Bank has not notified
         the Borrower that the account or the Account Debtor is unsatisfactory
         or unacceptable (although the Bank reserves the right to do so in good
         faith and in its sole discretion at any time).

                                      -2-
<PAGE>   3

The remainder of Section 1.8 shall remain as originally written.

3. Subparagraphs (w) and (x) and the Pricing Grid Table, all of which are a part
of the definition of "Prime Margin" set forth in Section 2.1, "PAYMENT OF
INTEREST PRIME COMMERCIAL RATE," of the 2000 Loan Agreement are hereby amended
to recite as follows:

         (w) Upon the date that the First Amendment to Fifth Amended and
         Restated Loan Agreement between the Companies and the Bank (the "First
         Amendment") becomes effective, until changed hereunder in accordance
         with the following provisions, the Prime Margin will be 75 basis points
         (0.75%) per annum.

         (x) Commencing as of March 31, 2000, and continuing as of the last day
         of each month thereafter, the Bank will determine the Prime Margin for
         each Loan in accordance with the Pricing Grid Table set forth below,
         based on the Companies' Cash Flow Leverage Ratio and Fixed Charge
         Coverage Ratio as of the end of such month; provided however, that if,
         pursuant to the terms of this Agreement, the Bank, in its discretion,
         notifies the Companies that the Cash Flow Leverage Ratio and the Fixed
         Charge Coverage Ratio shall be determined on a quarterly basis, then
         such determination of the Prime Margin shall be made as of the end of
         each fiscal quarter. Changes in the Prime Margin based upon changes in
         the Cash Flow Leverage Ratio and the Fixed Charge Coverage Ratio as of
         the end of any month (or quarter, as the case may be) shall become
         effective on the first day of the month following the receipt and
         acceptance by the Bank pursuant to Section 11 of this Agreement of the
         financial statements of the Borrower for such month (or quarter, as the
         case may be), accompanied by such supporting documentation as may be
         reasonably required by the Bank and by the certificate and calculations
         referred to in Section 11 of this Agreement demonstrating the
         computation of the Cash Flow Leverage Ratio and Fixed Charge Coverage
         Ratio. No reduction in the Prime Margin shall occur unless the
         Companies shall have achieved BOTH the Fixed Charge Coverage Ratio
         requirement and the Cash Flow Leverage Ratio requirement associated
         with a specified margin.

                                      -3-
<PAGE>   4

                               PRICING GRID TABLE
<TABLE>
<CAPTION>
----------------------------------------------------------------------------------------------------------------------
      FIXED CHARGE COVERAGE RATIO              CASH FLOW LEVERAGE RATIO                     PRIME MARGIN
                                                                                (expressed in basis points per annum)
----------------------------------------------------------------------------------------------------------------------
<S>                                         <C>                                              <C>
less than 1.00 to 1.00 or                   greater than 4.50 to 1.00                        75 (0.75%)
greater than minimum ratio
required by Section 10.24
----------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.00 to 1.00       less than or equal to 4.50 to 1.00 and           75 (0.75%)
and greater than or equal to minimum ratio  less than or equal to maximum ratio
required by Section 10.24                   permitted by Section 10.25
----------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.00 to 1.00 and   less than or equal to 4.00 to 1.00               75 (0.75%)
greater than or equal to minimum ratio
required by Section 10.24
----------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.05 to 1.00       less than or equal to 3.75 to 1.00               75 (0.75%)
----------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.15 to 1.00       less than or equal to 3.00 to 1.00               75 (0.75%)
----------------------------------------------------------------------------------------------------------------------
</TABLE>

The remainder of Section 2.1 shall remain as originally written.

         4. Subparagraphs (w) and (x) and the Pricing Grid Table, all of which
are a part of the definition of "Daily LIBOR Margin" set forth in Section 2.2,
"DAILY LIBOR," of the 2000 Loan Agreement are hereby amended to recite as
follows:

                  (w) Upon the date that the First Amendment becomes effective,
                  until changed hereunder in accordance with the following
                  provisions, the Daily LIBOR Margin will be 300 basis points
                  per annum.

                  (x) Commencing as of March 31, 2000, and continuing as of the
                  last day of each month thereafter, the Bank will determine the
                  Daily LIBOR Margin for each Loan in accordance with the
                  Pricing Grid Table set forth below, based on the Companies'
                  Cash Flow Leverage Ratio and Fixed Charge Coverage Ratio as of
                  the end of such month; provided however, that if, pursuant to
                  the terms of this Agreement, the Bank, in its discretion,
                  notifies the Companies that the Cash Flow Leverage Ratio and
                  the Fixed Charge Coverage Ratio shall be determined on a
                  quarterly basis, then such determination of the Prime Margin
                  shall be made as of the end of each fiscal quarter. Changes in
                  the Daily LIBOR Margin based upon changes in the Cash Flow
                  Leverage Ratio and the Fixed Charge Coverage Ratio as of the
                  end of any month (or quarter, as the case may be) shall become
                  effective on the first day of the month following the receipt
                  and acceptance by the Bank pursuant to Section 11 of this
                  Agreement of the financial statements of the Borrower for such
                  month (or quarter, as the case may be), accompanied by such
                  supporting documentation as may be reasonably required by the
                  Bank and by the certificate and calculations referred to in
                  Section 11 of this Agreement demonstrating the computation of
                  the Cash Flow Leverage Ratio and Fixed Charge Coverage Ratio.
                  No reduction in the Daily LIBOR Margin shall occur unless the
                  Companies shall have achieved both the Fixed Charge Coverage
                  Ratio requirement and the Cash Flow Leverage Ratio requirement
                  associated with a specified margin.

                                      -4-
<PAGE>   5

                               PRICING GRID TABLE
<TABLE>
<CAPTION>
-------------------------------------------------------------------------------------------------------------------
      FIXED CHARGE COVERAGE RATIO           CASH FLOW LEVERAGE RATIO                  DAILY LIBOR MARGIN
                                                                             (expressed in basis points per annum)
-------------------------------------------------------------------------------------------------------------------
<S>                                          <C>                                           <C>
less than 1.00 to 1.00 or                    greater than 4.50 to 1.00                     300 (3.00%)
greater than minimum required
ratio for Section 10.24
-------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.00 to 1.00     less than or equal to 4.50 to 1.00               275 (2.75%)
and greater than or equal to minimum      less than or equal to maximum ratio
required ratio for Section 10.24          permitted by Section 10.25 financial
                                                    covenant
-------------------------------------------------------------------------------------------------------------------
greater than or equal 1.00 to 1.00 and    less than or equal to 4.00 to 1.00               250 (2.50%)
greater than or equal to minimum
   required ratio for Section 10.24
-------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.05 to 1.00     less than or equal to 3.75 to 1.00               225 (2.25%)
-------------------------------------------------------------------------------------------------------------------
greater than or equal to 1.15 to 1.00     less than or equal to 3.00 to 1.00               200 (2.00%)
-------------------------------------------------------------------------------------------------------------------
</TABLE>

The remainder of Section 2.2 shall remain as originally written.

         5. Section 6.2, " LETTER OF CREDIT FEES," of the 2000 Loan Agreement is
hereby amended to recite in its entirety as follows:

                  6.2      Letter of Credit Fees.

                           The Companies shall jointly and severally pay to the
                  Bank a fee in respect of the Letters of Credit in the amount
                  of one-and-three-eighths percent (1.375%) per annum of the
                  stated amount of each Letter of Credit issued or renewed and
                  outstanding during such year, which fee shall be paid to the
                  Bank upon the issuance or renewal of each Letter of Credit.
                  The Companies shall also pay any and all other fees, costs and
                  expenses as may be provided for in the Standby Letter of
                  Credit Reimbursement Agreement.

         6. Section 6.3, "CLOSING FEE," of the 2000 Loan Agreement is hereby
redesignated "CLOSING FEE AND AMENDMENT FEE," and is amended to recite in its
entirety as follows:

                  6.3      Closing Fee and Amendment Fee.

                           The Companies shall jointly and severally pay to the
                  Bank a closing fee in respect of the Loan in the amount of
                  $75,000.00, which fee shall be fully earned as of the date of
                  this Agreement, but shall be payable in the following
                  installments: $25,000.00 on or before the date of this
                  Agreement, $25,000.00 on March 31, 2000, and $25,000.00 on or
                  before the date of execution of the First Amendment. In
                  addition, in respect of the First Amendment, the Companies
                  shall jointly and severally pay to the Bank an amendment fee
                  in the amount of $75,000.00, which fee shall be fully earned
                  as of the earlier of (i) the date of the Companies' acceptance

                                      -5-
<PAGE>   6

                  of the Bank's commitment letter with respect to the First
                  Amendment or (ii) the date of execution of the First
                  Amendment, but shall be payable upon the earlier of (a) June
                  30, 2000; (b) the prepayment in full of the Revolving Loan,
                  the Term Loan and the Capex Loan; or (c) the occurrence of an
                  Event of Default hereunder.

         7. Section 6.7, "COLLATERAL AUDITS," of the 2000 Loan Agreement is
hereby amended to recite in its entirety as follows:

                  6.7      Collateral Audits.

                           The Bank shall have the right, in its sole
                  discretion, to conduct full audits of each of the Companies up
                  to four times a year, provided, however, that during (i) the
                  occurrence of an Event of Default, or (ii) if the Bank deems
                  necessary in its sole discretion after reviewing the results
                  of scheduled audits, the Bank shall have the right in its sole
                  discretion to conduct audits more frequently. The scope of
                  such audits shall be determined by the Bank in its sole and
                  absolute discretion. In connection therewith, the Companies
                  will provide access to all of its books and records and such
                  other information which the Bank deems necessary to evaluate
                  the status of the Loan, of the collateral security therefor,
                  or any other matter pertaining to, or referred to in, this
                  Agreement or the documents executed in connection herewith.

         8. Section 8.3, "FINANCIAL STATEMENTS; FULL DISCLOSURE," of the 2000
Loan Agreement is hereby amended to recite in its entirety as follows:

                  8.3      Financial Statements; Full Disclosure.

                           The financial statements for the fiscal year ending
                  December 31, 1998, and the fiscal period ending November 30,
                  1999, which have been supplied to the Bank have been prepared
                  in accordance with GAAP and fairly represent the Companies'
                  financial condition as of such date. No material adverse
                  change in the Companies' financial condition has occurred
                  since November 30, 1999, other than the Companies'
                  consolidated operating loss in the amount of $1,525,000 in
                  December, 1999. In addition, the financial analyses, reports,
                  business plans, projections, and pro forma financial
                  statements, dated March 22, 2000, and covering fiscal periods
                  ending December 31, 2000, which have been supplied to the
                  Bank, have been prepared in accordance with GAAP and are based
                  on reasonable, good faith assumptions about the Company's
                  financial condition and projected financial condition as of
                  the dates of such financial information or projections.
                  Furthermore, based upon the

                                      -6-
<PAGE>   7

                  financial projections provided to the Bank from time to time
                  pursuant to Section 11 hereof, no set of facts or
                  circumstances is projected to exist during the period or
                  periods covered by such projections that, upon the giving of
                  notice, the lapse of time, or any one or more of the
                  foregoing, would constitute an Event of Default. The financial
                  statements and the financial analyses, reports, business
                  plans, projections and information referred to in this
                  paragraph do not, nor does this Agreement or any written
                  statement furnished by the Companies to the Bank in connection
                  with obtaining the Loan, contain any untrue statement of a
                  material fact or omit a material fact necessary to make the
                  statements contained therein or herein not misleading. The
                  Companies have disclosed to the Bank in writing or orally all
                  facts which materially affect the properties, business,
                  prospects, profits or condition (financial or otherwise) of
                  the Companies or the ability of the Companies to perform this
                  Agreement.

         9. Section 9.3, "WARRANTIES AND REPRESENTATIONS," of the 2000 Loan
Agreement is hereby amended to recite in its entirety as follows:

                  9.3      Warranties and Representations.

                           On the date of each advance pursuant to the Loan the
                  warranties and representations set forth in Section 8 hereof
                  (except for and excluding the warranties and representations
                  set forth in the second sentence of Section 8.3 hereof) shall
                  be true and correct on and as of such date with the same
                  effect as though such warranties and representations had been
                  made on and as of such date, except to the extent that such
                  warranties and representations expressly relate to an earlier
                  date.

         10. Section 10.10, "MINIMUM SECURITY," of the 2000 Loan Agreement is
hereby amended to recite in its entirety as follows:

                  10.10    Minimum Security.

                           The Companies shall maintain, as minimum security for
                  the Revolving Loan and Letters of Credit, Eligible Accounts,
                  Eligible Unbilled Accounts and Eligible Incomplete Booked
                  Accounts having an aggregate value such that the aggregate
                  stated amount of the Letters of Credit plus the outstanding
                  principal balance of the Revolving Loan shall not exceed the
                  difference of (i) the Borrowing Base, MINUS $2,000,000.00.

         11. Section 10.14, "CURRENT RATIO," of the 2000 Loan Agreement is
hereby amended to recite in its entirety as follows:

                                      -7-
<PAGE>   8

                  10.14    Current Ratio.

                           The Companies, on a combined and consolidated basis,
                  shall maintain a ratio of current assets to current
                  liabilities of not less than 1.00 to 1.00 as of the end of
                  each fiscal year. For purposes of this Section 10.14, the Loan
                  shall be considered to be a long-term liability.

         12. The first two paragraphs of Section 10.24, "FIXED CHARGE COVERAGE
RATIO," of the 2000 Loan Agreement are hereby amended to recite in their
entirety as follows:

                 10.24     Fixed Charge Coverage Ratio.

                           The Companies, on a consolidated basis, shall
                 maintain at all times specified below a ratio of (a) EBITDA
                 PLUS Historical Operating Lease Payments PLUS Non-Recurring
                 Expenses to (b) Fixed Charges PLUS Prospective Operating Lease
                 Payments (the "Fixed Charge Coverage Ratio") of not less than
                 (i) 0.80 to 1.00 for the period beginning with the date of this
                 Agreement and continuing through and including December 31,
                 2000, (ii) 0.95 to 1.00 for the period beginning January 1,
                 2001, and continuing through and including March 30, 2001,
                 (iii) 1.00 to 1.00 for the period beginning on March 31, 2001,
                 and continuing through and including June 29, 2001; and (iv)
                 1.05 to 1.00 for the period beginning on June 30, 2001, and
                 continuing at all time thereafter. If the Companies or their
                 auditors make any adjustment in EBITDA, the Companies shall
                 immediately (i) provide notice of such adjustment to the Bank,
                 (ii) reflect such adjustment in the calculation of the Fixed
                 Charge Coverage Ratio, and (iii) provide financial statements
                 to the Bank reflecting such adjustments for all periods to
                 which the adjustments relate.

                           In determining the numerator of the Fixed Charge
                 Coverage Ratio, (i) EBITDA, Historical Operating Lease Payments
                 and Non-Recurring Expenses shall each be determined as of the
                 last day of each month for the twelve month period ending on
                 such date. In determining the denominator of the Fixed Charge
                 Coverage Ratio, (i) Consolidated Taxes, (ii) Consolidated
                 Interest Expense, and (iii) Net Investment in Fixed Assets (and
                 each component thereof) shall each be determined as of the last
                 day of each month for the twelve month period ending on such
                 date; and (iv) Prospective CMLTD, and (v) Prospective Operating
                 Lease Payments shall each be determined by calculating the
                 scheduled payments due and to become due during the twelve
                 month period beginning on such date. Provided, however, that if
                 (w) as of the date of the Bank's notification to the Companies
                 as contemplated in this sentence, no set of facts or
                 circumstances exists that, upon the giving of notice, the lapse
                 of time, or one or more of the foregoing, would constitute an
                 Event of Default, and (x)

                                      -8-
<PAGE>   9

                 if the Bank, in its sole and absolute discretion, is satisfied
                 with the results of its audits of each of the Companies that
                 are conducted after the date of execution of the First
                 Amendment and prior to September 30, 2000, and has notified the
                 Companies in writing of such determination and that the Fixed
                 Charge Coverage Ratio is to be henceforth determined on a
                 quarterly basis, then, from and after September 30, 2000, (y)
                 in determining the numerator of the Fixed Charge Coverage
                 Ratio, (i) EBITDA, (ii) Historical Operating Lease Payments and
                 (iii) Non-Recurring Expenses shall each be determined as of the
                 last day of each calendar quarter for the twelve month period
                 ending on such date, and (z) in determining the denominator of
                 the Fixed Charge Coverage Ratio, (i) Consolidated Taxes, (ii)
                 Consolidated Interest Expense, and (iii) Net Investment in
                 Fixed Assets (and each component thereof) shall each be
                 determined as of the last day of each calendar quarter for the
                 twelve month period ending on such date, and (iv) Prospective
                 CMLTD and (v) Prospective Operating Lease Payments shall each
                 be determined by calculating the scheduled payments due and to
                 become due during the twelve month period beginning on such
                 date.

The remainder of Section 10.24 shall remain as originally written.

         13. The first two paragraphs of Section 10.25, "CASH FLOW LEVERAGE," of
the 2000 Loan Agreement are hereby amended to recite in their entirety as
follows:

                  10.25    Cash Flow Leverage.

                           The Companies, on a consolidated basis, shall
                  maintain at all times specified below a ratio of (a) Funded
                  Debt to (b) EBITDA PLUS Non-Recurring Expenses (the "Cash Flow
                  Leverage Ratio") of not greater than (a) 9.00 to 1.00 for the
                  period beginning with the date of this Agreement and
                  continuing through and including March 30, 2000, (b) 9.50 to
                  1.00 for the period beginning March 31, 2000 and continuing
                  through and including April 29, 2000, (c) 10.25 to 1.00 for
                  the period beginning April 30, 2000 and continuing through and
                  including May 30, 2000, (d) 10.50 to 1.00 for the period
                  beginning May 31, 2000 and continuing through and including
                  June 29, 2000, (e) 10.00 to 1.00 for the period beginning June
                  30, 2000 and continuing through and including August 30, 2000,
                  (f) 9.50 to 1.00 for the period beginning August 31, 2000 and
                  continuing through and including September 29, 2000, (g) 9.00
                  to 1.00 for the period beginning September 30, 2000 and
                  continuing through and including October 30, 2000, (h) 8.00 to
                  1.00 for the period beginning October 31, 2000 and continuing
                  through and including November 29, 2000, (i) 6.50 to 1.00 for
                  the period beginning November 30, 2000 and continuing through
                  and including December 30, 2000, (j) 5.50 to 1.00 for the
                  period beginning December 31, 2000 and continuing through and
                  including January 30,

                                      -9-
<PAGE>   10

                  2001, (k) 4.75 to 1.00 for the period beginning January
                  31,2001 and continuing through and including June 29, 2001,
                  and (l) 4.25 to 1.00 for the period beginning June 30, 2001
                  and continuing at all times thereafter.

                           For the purposes of calculating the Cash Flow
                  Leverage Ratio EBITDA and Non-Recurring Expenses shall be
                  determined as of the last day of each month, beginning January
                  31, 2000, for the twelve month period ending on such date, and
                  Funded Debt shall be determined as of the last day of such
                  month. Provided, however, that if (x) as of the date of the
                  Bank's notification to the Companies as contemplated in this
                  sentence, no set of facts or circumstances exists that, upon
                  the giving of notice, the lapse of time, or one or more of the
                  foregoing, would constitute an Event of Default, and (y) the
                  Bank, in its sole and absolute discretion, is satisfied with
                  the results of its audits of each of the Companies that are
                  conducted after the date of the First Amendment and prior to
                  September 30, 2000, and has notified the Companies in writing
                  of such determination and that the Cash Flow Leverage Ratio is
                  to be henceforth determined on a quarterly basis, then, (z)
                  from and after September 30, 2000, for purposes of calculating
                  the Cash Flow Leverage Ratio, (i) EBITDA and Non-Recurring
                  Expenses shall be determined as of the last day of each
                  calendar quarter, beginning September 30, 2000, for the twelve
                  month period ending on such date, and (ii) Funded Debt shall
                  be determined as of the last day of such calendar quarter.

The remainder of Section 10.25 shall remain as originally written.

         14. A new Section 10.29, "MINIMUM PROJECTED AVAILABILITY," is hereby
added to the 2000 Loan Agreement and shall recite in its entirety as follows:

                  10.29    Minimum Projected Availability

                           The financial projections provided to the Bank from
                  time to time pursuant to Section 11(m) hereof shall
                  demonstrate to the satisfaction of the Bank that the
                  Companies, on a projected basis, will maintain at all times
                  during the period or periods covered by such projections, as
                  minimum security for the Revolving Loan and Letters of Credit,
                  Eligible Accounts, Eligible Unbilled Accounts and Eligible
                  Incomplete Booked Accounts having an aggregate value such that
                  the aggregate stated amount of the Letters of Credit plus the
                  outstanding principal balance of the Revolving Loan shall not
                  exceed the difference of (i) the Borrowing Base, MINUS (ii)
                  $2,000,000.00.

                                      -10-
<PAGE>   11

         15. Subparagraph (b) of Section 11, "INFORMATION AS TO THE COMPANIES,"
of the 2000 Loan Agreement is hereby amended to recite in its entirety as
follows:

                           (b) within 30 days after the end of each month,
                  statements, in form satisfactory to the Bank, signed by a
                  president or chief financial officer of the Borrower
                  certifying the compliance of the Companies with the terms of
                  this Agreement and the calculation of the financial covenants
                  contained in Section 10 above and accompanied by such
                  supporting documentation as the Bank may reasonably request;
                  provided, however, that if (x) as of the date of the Bank's
                  notification to the Companies as contemplated in this
                  subparagraph (b), no set of facts or circumstances exists
                  that, upon the giving of notice, the lapse of time, or one or
                  more of the foregoing, would constitute an Event of Default,
                  and (y) the Bank, in its sole and absolute discretion, is
                  satisfied with the results of its audits of each of the
                  Companies that are conducted after the date of the First
                  Amendment and prior to September 30, 2000, and has notified
                  the Companies in writing of such determination and that the
                  statements regarding calculation of financial covenants
                  required by this subparagraph may be submitted on a quarterly
                  basis, then, (z) from and after September 30, 2000, the
                  statements and supporting documentation required by this
                  subparagraph (b) shall be delivered to the Bank within thirty
                  days of the end of each month, except that statements and
                  supporting documentation as to the calculation of the
                  financial covenants contained in Section 10 above shall be
                  delivered to the Bank within thirty days of the end of each
                  calendar quarter;

Except as otherwise modified herein, the remainder of Section 11 shall remain as
originally written.

         16. Subparagraph (d) of Section 11, "INFORMATION AS TO THE COMPANIES,"
of the 2000 Loan Agreement is hereby amended to recite in its entirety as
follows:

                           (d) within 120 days of the end of the fiscal year
                  ending December 31, 1999, and within 90 days of the end of
                  each fiscal year thereafter, unqualified, audited financial
                  statements prepared on a consolidated basis in accordance with
                  GAAP and certified by independent public accountants
                  satisfactory to the Bank, containing a balance sheet,
                  statements of income and surplus, statements of cash flows and
                  reconciliation of capital accounts, along with (1) any
                  management letters written by such accountants, and (2) a
                  lender reliance letter from such accountants authorizing the
                  Bank to rely on such accountants' certifications;

                                      -11-
<PAGE>   12

Except as otherwise modified herein, the remainder of Section 11 shall remain as
originally written.

         17. Subparagraph (f) of Section 11, "INFORMATION AS TO THE COMPANIES,"
of the 2000 Loan Agreement is hereby amended to recite in its entirety as
follows:

                           (f) within 120 days of the end of the fiscal year
                  ending December 31, 1999, and within 90 days of the end of
                  each fiscal year thereafter, a statement or letter signed by
                  the Companies' independent public accountants certifying that
                  upon the basis of the procedures described in such statement
                  or letter, nothing has come to their attention that would lead
                  them to believe that the Companies are in violation of the
                  terms of this Agreement;

Except as otherwise modified herein, the remainder of Section 11 shall remain as
originally written.

         18. Subparagraph (m) of Section 11, "INFORMATION AS TO THE COMPANIES,"
of the 2000 Loan Agreement is hereby amended to recite in its entirety as
follows:

                           (m) within 25 days after the end of each month,
                  financial projections, in form and content satisfactory to the
                  Bank, as to the Companies' cash flow for the 90-day period
                  beginning the day after such month end, which projections
                  shall include pro forma calculations, made with respect to the
                  last day of each month during such 90-day period, of each of
                  the financial covenants set forth in Section 10 above;

Except as otherwise modified herein, the remainder of Section 11 shall remain as
originally written.

         19. Subparagraph (b) of Section 12, "EVENTS OF DEFAULT," OF THE 2000
Loan Agreement is hereby amended to recite in its entirety as follows:

                  (b) any of the Companies fail to perform or observe any
                  covenant contained in Sections 5, 7, 10.1, 10.22 or 10.29 of
                  the Agreement;

The remainder of Section 12 shall remain as originally written.

         20. CONDITIONS OF EFFECTIVENESS. This Amendment shall become effective
as of _____APRIL 13__________, 2000, upon satisfaction of all of the following
conditions precedent:

                                      -12-
<PAGE>   13

         (a) The Bank shall have received two duly executed copies of this
Amendment and such other certificates, instruments, documents, agreements, and
opinions of counsel as may be required by the Bank, each of which shall be in
form and substance satisfactory to the Bank and its counsel;

         (b) The Bank shall have received the remaining installment of the
closing fee provided for in Section 6.3 of the 2000 Loan Agreement in the amount
of $25,000.00;

         (c) Arthur Andersen shall have issued to the Companies its unqualified
opinion regarding the audited financial statements of the Companies for the
fiscal year ending December 31, 1999, and the Companies shall have provided
evidence satisfactory to the Bank of the same; and

         (d) The representations contained in the immediately following
paragraph shall be true and accurate.

         21. REPRESENTATIONS. Each of the Companies represents and warrants that
after giving effect to this Amendment (a) each and every one of the
representations and warranties made by or on behalf of each of the Companies in
the 2000 Loan Agreement or the Loan Documents is true and correct in all
respects on and as of the date hereof, except to the extent that any of such
representations and warranties related, by the expressed terms thereof, solely
to a date prior hereto; (b) each of the Companies has duly and properly
performed, complied with and observed each of its covenants, agreements and
obligations contained in the 2000 Loan Agreement and the Loan Documents; and (c)
no event has occurred or is continuing, and no condition exists which would
constitute an Event of Default.

         22. AMENDMENT TO 2000 LOAN AGREEMENT. (a) Upon the effectiveness of
this Amendment, each reference in the 2000 Loan Agreement to "Fifth Amended and
Restated Loan Agreement," "Loan and Security Agreement," "Loan Agreement,"
"Agreement," the prefix "herein," "hereof," or words of similar import, and each
reference or deemed reference in the Loan Documents to the 2000 Loan Agreement,
shall mean and be a reference to the 2000 Loan Agreement, as amended hereby. (b)
Except as modified herein, all of the representations, warranties, terms,
covenants and conditions of the 2000 Loan Agreement, the Loan Documents and all
other agreements executed in connection therewith shall remain as written
originally and in full force and effect in accordance with their respective
terms, and nothing herein shall affect, modify, limit or impair any of the
rights and powers which the Bank may have thereunder. The amendment set forth
herein shall be limited precisely as provided for herein, and shall not be
deemed to be a waiver of, amendment of, consent to or modification of any of the
Bank's rights under or of any other term or provisions of the 2000 Loan
Agreement, any Loan Document, or other agreement executed in connection
therewith, or of any term or provision of any other instrument referred to
therein or herein or of any transaction or future action on the part of the
Companies which would require the consent of the Bank, including, without
limitation, waivers of Events of Default which may exist after giving effect
hereto. Each of the Companies ratifies and confirms each term, provision,
condition and covenant set forth in the 2000 Loan Agreement

                                      -13-
<PAGE>   14

and the Loan Documents and acknowledges that the agreements set forth therein
continue to be legal, valid and binding agreements, and enforceable in
accordance with their respective terms.

         23. AUTHORITY. Each of the Companies hereby represents and warrants to
the Bank that as to such Company (a) such Company has legal power and authority
to execute and deliver the within Amendment; (b) the officer executing the
within Amendment on behalf of such Company has been duly authorized to execute
and deliver the same and bind such Company with respect to the provisions
provided for herein; (c) the execution and delivery hereof by such Company and
the performance and observance by such Company of the provisions hereof do not
violate or conflict with the articles of incorporation, regulations or by-laws
of such Company or any law applicable to such Company or result in the breach of
any provision of or constitute a default under any agreement, instrument or
document binding upon or enforceable against such Company; and (d) this
Amendment constitutes a valid and legally binding obligation upon such Company
in every respect.

         24. COUNTERPARTS; FACSIMILE TRANSMISSION. This Amendment may be
executed in two or more counterparts, each of which, when so executed and
delivered, shall be an original, but all of which together shall constitute one
and the same document. Separate counterparts may be executed with the same
effect as if all parties had executed the same counterparts. The facsimile or
other electronically transmitted copy of this Amendment shall be treated the
same as an originally executed copy hereof.

         25. GOVERNING LAW. This Amendment shall be governed by and construed in
accordance with the law of the State of Ohio.

             IN WITNESS WHEREOF, each of the Companies and the Bank have
hereunto set their hands as of the date first set forth above.

                                 THE BORROWER:

                                 INTRENET, INC.

                                 By: /s/  John P. Chandler
                                     -------------------------------------------

                                 Its: Executive Vice President, Chief Operating
                                 Officer

                                      -14-
<PAGE>   15

                                 THE SUBSIDIARIES:

                                 ADVANCED DISTRIBUTION SYSTEM, INC.

                                 By: /s/  Thomas J. Bell
                                     -------------------------------------------
                                 Its: Vice President and Assistant Secretary

                                 ECK MILLER TRANSPORTATION
                                  CORPORATION

                                 By: /s/  Russell L. Deeg
                                     -------------------------------------------
                                 Its: Vice President and Assistant Secretary

                                 INET LOGISTICS, INC.

                                 By: /s/  Russell L. Deeg
                                     -------------------------------------------
                                 Its: Vice President, Treasurer and Secretary

                                 MID-WESTERN TRANSPORT, INC.

                                 By: /s/  Thomas J. Bell
                                     -------------------------------------------
                                 Its: Vice President, Treasurer and Secretary

                                 ROADRUNNER ENTERPRISES, INC.

                                 By: /s/  Thomas J. Bell
                                     -------------------------------------------
                                 Its: Vice President and Assistant Secretary

                                      -15-
<PAGE>   16

                                 ROADRUNNER TRUCKING, INC.

                                 By: /s/  Thomas J. Bell
                                     -------------------------------------------
                                 Its: Vice President and Assistant Secretary

                                 ROADRUNNER DISTRIBUTION
                                     SERVICES, INC.

                                 By: /s/  Thomas J. Bell
                                     -------------------------------------------
                                 Its: Vice President and Assistant Secretary

                                 ROADRUNNER INTERNATIONAL
                                     SERVICES, INC.

                                 By: /s/  Thomas J. Bell
                                     -------------------------------------------
                                 Its: Vice President and Assistant Secretary

                                 THE BANK:

                                 THE HUNTINGTON NATIONAL BANK

                                 By: /s/  Jerry L. Kelsheimer
                                     -------------------------------------------
                                 Its: Vice President

                                      -16-

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