Document:

Amendment Number One to West Corporation's 2006 Executive Incentive Plan

 Exhibit 10.30 
 AMENDMENT NUMBER ONE 
 WEST CORPORATION 2006 EXECUTIVE INCENTIVE PLAN

 WHEREAS, the Board of Directors (the “Board”) of West Corporation, a Delaware corporation (the
“Company”), adopted the West Corporation 2006 Executive Incentive Plan (the “Plan”) effective as of October 24, 2006 (the “Adoption Date”); 
 WHEREAS, the Board now desires to amend the Plan to clarify the treatment of the unused, cancelled, surrendered or forfeit Stock covered by any Award, in each case, as defined in the Plan; 

NOW, THEREFORE, effective as of the Adoption Date, Section 4(a) of the Plan is amended by adding the following to the end of that
Section: 
 “If any Award expires or is terminated, surrendered or canceled without having been fully exercised or is forfeited in whole or
in part (including in connection with Stock which has been issued but has been cancelled or forfeited in accordance with the terms of the Award) or results in any Stock not being issued, the unused, cancelled, surrendered or forfeited Stock covered
by such Award shall again be available for delivery in satisfaction of other Awards under the Plan.”Exhibit A dated February 21, 2011 to the Employment Agreement

 Exhibit 10.43 

 

 

  

	To:	Steven M. Stangl 

	From:	West Corporation Compensation Committee 

	Date:	February 21, 2011 

  

	Re:	Exhibit A 

  

This Exhibit A for 2011 is entered into pursuant to your Employment Agreement. 

 

	1.	Your base salary will be $500,000. 

  

	2.	Effective January 1, 2011, you will be eligible to receive a bonus based on achieving the Communication Services segment net operating Income before corporate
allocations and before amortization at the rate outlined below (“NOI Bonus”). 

  

			
	 Net Operating Income Before Corporate

    Allocations and Before Amortization
	  	Rate
	             $0 - $191,987,000
	  	0.156%
	            Over $191,987,001
	  	2.00%

  

	3.	Effective January 1, 2011, you will also be eligible to receive a bonus up to $300,000 based on achieving the Communication Services segment revenue of
$1,232,844,000 (“Revenue Bonus”). 

  

			
	 Revenue Achieved
	  	Bonus Percentage
	 98% +
	  	100%
	 95 to 97.99%
	  	80%
	 90 to 94.99%
	  	50%
	 89.99% and below
	  	0%

  

	4.	A maximum of 75% of the pro-rata portion of the NOI Bonus and the Revenue Bonus may be advanced quarterly. If any portion of the bonuses is advanced, it will be paid
within thirty (30) days from the end of the quarter. 100% of the total bonuses earned will be paid no later than February 28, 2012. In the event there is a negative calculation at the end of any quarter and a pro-rata portion of any bonus
has been advanced in a previous quarter, “loss carry forward” will result and be applied to the next quarterly or year-to-date calculation. An NOI Bonus may be applied to satisfy any loss carry forward as a result of a Revenue Bonus
advance. In the event that at the end of the year, or upon your termination if earlier, the aggregate amount of the bonuses which have been advanced exceeds the amount of bonus that otherwise would have been payable for 2011 (in the absence of
advances) based on the performance during 2011 (or, in the case of your termination, based on the performance during 2011 and the projection for performance for the balance of 2011 as of your termination date), then the amount of such excess may, in
the discretion of the Compensation Committee, either (i) result in a “loss carry forward” which shall be applied to the quarterly or year-to-date calculation of bonuses payable in subsequent periods, or (ii) be required to be
paid back to the company upon such request. 

	5.	In addition, if West Corporation achieves its 2011 publicly stated EBITDA guidance, you will be eligible to receive an additional one-time bonus of $100,000. However,
in the event West Corporation fails to achieve the 2011 publicly stated EBITDA guidance and the Communication Services segment achieves 98% or more of the 2011 budgeted revenue and 98% of net operating income before corporate allocations and before
amortization, you will be eligible to receive fifty percent of this bonus. This bonus is not to be combined or netted together with any other bonus set forth in this agreement. 

 

	6.	All objectives are based upon West Corporation and the Communication Services segment operations, and will not include income derived from other mergers, acquisitions,
joint ventures, stock buy backs or other non-operating income unless specifically and individually approved by West Corporation’s Compensation Committee. 

 

	7.	At the discretion of the Compensation Committee, you may receive an additional bonus based on the Company’s and your individual performance.

  

			
	 /s/ Steven M. Stangl
	 	
	Employee – Steven M. StanglExhibit A dated February 21, 2011 to the Employment Agreement

 Exhibit 10.44 

 

 

  

			
	 To:
	  	Tom Barker
	From:	  	West Corporation Compensation Committee
	Date:	  	February 21, 2011
		
	Re:	  	Exhibit A

This Exhibit A for 2011 is entered into pursuant to your Employment Agreement. 

 

	1.	Your base salary will be $900,000. 

  

	2.	Effective January 1, 2011, you will be eligible to receive a bonus based upon West Corporation’s consolidated EBITDA for the year. Your bonus shall be earned
in three tranches. Tranche 1 will be earned if 2011 consolidated EBITDA is equal to 2010 consolidated EBITDA. Tranche 2 will be earned if 2011 consolidated EBITDA is greater than 2010 consolidated EBITDA but equal to or less than $670 million.
Tranche 3 will be earned if 2011 consolidated EBITDA is greater than $670 million. The bonus calculation for each tranche is outlined below. 

  

			
	 	  	Bonus / Millions
	 Tranche 1
	  	$1,577
	 Tranche 2
	  	$28,022
	 Tranche 3
	  	$47,170

 A maximum of 75% of
the pro-rata portion of the Bonus earned for Tranches 1 and 2 may be advanced quarterly. If any portion of the bonuses is advanced, it will be paid within thirty (30) days from the end of the quarter. 100% of the total bonuses earned will be
paid no later than February 28, 2012. In the event there is a negative calculation at the end of any quarter and a pro-rata portion of any bonus has been advanced in a previous quarter, a “loss carry forward” will result and be
applied to the next quarterly or year-to-date calculation. In the event that at the end of the year, or upon your termination if earlier, the aggregate amount of the bonuses which have been advanced exceeds the amount of bonus that otherwise would
have been payable for 2011 (in the absence of advances) based on the performance during 2011 (or, in the case of your termination, based on the performance during 2011 and the projection for performance for the balance of 2011 as of your termination
date), then the amount of such excess may, in the discretion of the Compensation Committee, either (i) result in a “loss carry forward” which shall be applied to the quarterly or year-to-date calculation of bonuses and or salary
payable in subsequent periods, or (ii) be required to be paid back to the company upon such request. 
 All objectives are
based on West Corporation’s consolidated operations and will not include EBITDA for mergers, acquisitions or joint ventures, unless specifically and individually approved by West Corporation’s Compensation Committee. 

 

	3.	At the discretion of the Compensation Committee, you may receive an additional bonus based on the Company’s and your individual performance.

  

			
	 /s/ Tom Barker
	 	
	 Employee – Tom BarkerExhibit A dated February 21, 2011 to the Employment Agreement

 Exhibit 10.45 

 

 

  

			
	 To:
	  	Nancee R. Berger
	From:	  	West Corporation Compensation Committee
	Date:	  	February 21, 2011
		
	Re:	  	Exhibit A

This Exhibit A for 2011 is entered into pursuant to your Employment Agreement. 

 

	1.	Your base salary will be $600,000. 

  

	2.	Effective January 1, 2011, you will be eligible to receive a bonus based upon West Corporation’s consolidated EBITDA for the year. Your bonus shall be earned
in three tranches. Tranche 1 will be earned if 2011 consolidated EBITDA is equal to 2010 consolidated EBITDA. Tranche 2 will be earned if 2011 consolidated EBITDA is greater than 2010 consolidated EBITDA but equal to or less than $670 million.
Tranche 3 will be earned if 2011 consolidated EBITDA is greater than $670 million. The bonus calculation for each tranche is outlined below. 

  

			
	 	  	Bonus / Millions
	 Tranche 1
	  	$1,104
	 Tranche 2
	  	$19,616
	 Tranche 3
	  	$33,019

 A maximum of 75% of
the pro-rata portion of the Bonus earned for Tranches 1 and 2 may be advanced quarterly. If any portion of the bonuses is advanced, it will be paid within thirty (30) days from the end of the quarter. 100% of the total bonuses earned will be
paid no later than February 28, 2012. In the event there is a negative calculation at the end of any quarter and a pro-rata portion of any bonus has been advanced in a previous quarter, a “loss carry forward” will result and be
applied to the next quarterly or year-to-date calculation. In the event that at the end of the year, or upon your termination if earlier, the aggregate amount of the bonuses which have been advanced exceeds the amount of bonus that otherwise would
have been payable for 2011 (in the absence of advances) based on the performance during 2011 (or, in the case of your termination, based on the performance during 2011 and the projection for performance for the balance of 2011 as of your termination
date), then the amount of such excess may, in the discretion of the Compensation Committee, either (i) result in a “loss carry forward” which shall be applied to the quarterly or year-to-date calculation of bonuses and or salary
payable in subsequent periods, or (ii) be required to be paid back to the company upon such request. 
 All objectives are
based on West Corporation’s consolidated operations and will not include EBITDA for mergers, acquisitions or joint ventures, unless specifically and individually approved by West Corporation’s Compensation Committee. 

 

	3.	At the discretion of the Compensation Committee, you may receive an additional bonus based on the Company’s and your individual performance.

  

			
	 /s/ Nancee R. Berger
	 	
	Employee – Nancee R. Berger

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