Document:

English Translation of Technology Service Agreement

 Exhibit 4.27 
 Technology Service Agreement— 
 IELTS DPS Learning System V1.0

 Party A: [Name of a school or subsidiary of New Oriental China] 
 Party B: Shanghai Smart Words Software Technology Company Limited 
  

	1	WHEREAS, Party A, a private school in China engaged in providing language training and relevant courses, needs Party B to provide it the deep development and daily
maintenance services of IELTS DPS Learning System V1.0; and 

  

	2	WHEREAS, Party B, a wholly owned foreign enterprise duly organized and existing under PRC laws, owns considerable ability in the software development technology and
hardware service technology fields, and possesses experience of the business associated therewith. 

 NOW, THEREFORE, through
friendly negotiation and on the principle of equality and mutual benefit, to the development and daily maintenance service of IELTS DPS Learning System V1.0 provided by Party B to Party A and the payments by Party A for using IELTS DPS Learning
System V1.0 under this agreement, Parties hereby agree as follows. 
  

	1.	General Rules 

  

	1.1	“IELTS DPS Learning System V1.0” means the IELTS DPS Learning System V1.0, through independent R&D, designed and produced by professional staff organized
by Party B within certain period and further developed according to Party A’s specific requirements, and legally used by Party A (the “System”). 

 

	1.2	Responsibility of system development: under the premise of acquaintance to the business procedure of Party A, Party B shall organize professional staff to develop the
System in accordance with the business and function demands of Party A. Without written consent of Party A, Party B shall not assign the system development responsibility to any third party, in whole or in part. 

  
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	1.3	System development term: upon the effectiveness of this Agreement, Party B shall fully complete the design and compilation of the System no later than [date]. Party B
shall obtain Party A’s confirmation and execute the plan confirmation letter; Party B shall fully finish the installment and adjustment, accept the checking and acceptance by Party A or the institution appointed by Party A no later than [date];
Party B shall assume unconditional obligations of amendment, upgrading or correction obligations in system functional defect, security defect and interface defect, if such defect still exists after the checking and acceptance.

  

	1.4	Maintenance and training of the System: Party B shall provide maintenance service to deal with system’s malfunctions in the using process by Party A; Party B shall
be responsible for the training of the System’s installment, using, daily maintenance and malfunction checking to Party A’s staff. 

  

	a)	Ownership of the System: System is developed and accomplished by Party B. Party A and Party B jointly enjoy the rights of use of the System. 

 

	1.6	System expenses: means the usage fees and the fees for providing technology support and upgrading the system paid to Party B from Party A pursuant to this Agreement.

  

	2.	System Function 

  

	2.1	Under the premise of profound negotiation between Party A and Party B, Party A is responsible for communicating its demands to Party B, and Party B is responsible for
realizing system functions. 

  

	2.2	Final confirmation of system function shall be determined by the written documents acknowledged by Party A, including demanding analysis. Party B’s research and
collection of Party B’s demands and the documents associated therewith constitute the annex of this agreement, having legal effect together with this Agreement. 

 

	2.3	After the system has been checked, accepted and used normally by Party A, Party B may upgrade or expand the System under Party A’s commission for the purpose of
business expansion and alternation of Party A. 

  
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	3.	System Defect 

  

	3.1	If there is any functional defect or operation interface defect in part after the System has been checked and accepted by Party A, Party A shall inform Party B in
writing. Party B shall respond within 24 hours after accepting the notice, and exclude the impediment unconditionally through amending, upgrading or correcting the program within the period confirmed by both parties at party B’s own expenses.
Party B shall be responsible for the damages of Party A thus caused. 

  

	3.2	If there is any data security defect existing after the system has been checked and accepted by Party A, Party B shall be liable pursuant to the provision of data
security responsibility in Article 7 of this Agreement. 

  

	4.	System Maintenance and Staff Training 

  

	4.1	In the course of normal using of the System by Party A, Party B shall resolve any system malfunction for reasons other than those provided in Article 3 of this
Agreement within 12 hours upon receipt of the notice. 

  

	4.2	Within 7 days after the system is checked and accepted by Party A, Party A shall start training at least one of its employees in the system’s installment, using,
daily maintenance and malfunction detection. Party A shall designate at least one employee to attend the training sessions. 

  

	4.3	After the system’s amendment, upgrading and correction, the parties must organize training sessions pursuant to Article 4.2 of this Agreement.

  

	5.	Intellectual Property and Source Code 

  

	5.1	Party B owns the whole intellectual property rights and the right of authorship of the System. 

  
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	5.2	Party B possesses all the source codes of the System. 

  

	6.	System’s Checking and Acceptance 

  

	6.1	System shall be delivered to Party A from Party B for checking and acceptance no later than [date]. In the event that Party B delays in delivery, it shall pay Party A
liquidated damages equal to 1% of the contract price per day under this Agreement. In the event of a delay for over 30 days, Party A is entitled to reject acceptance. 

 

	6.2	System’s checking and acceptance can be conducted by either Party A or its designated institutions. 

 

	6.3	Party A shall appoint its employees to conduct checking and acceptance within 7 days upon the delivery by Party B. Checking and acceptance shall be deemed to have been
conducted by Party A if Party A fails to complete checking and acceptance within the 7-day period. 

  

	6.4	If the checking and acceptance delays or fails to pass for reasons provided in article 6.1 of this Agreement, Party A can terminate this Agreement. Party B shall refund
payments to Party A, and compensate the loss of Party A. 

  

	7.	Responsibility on Data Security 

  

	7.1	Party B shall ensure the System’s data security of Party A in the course of designing and developing of the System. Responsibilities on system data security
include but not limited to preventing illegal encroachment, preventing destruction of the System by computer virus, data recovery and back-up. 

  

	7.2	Party shall not be exempted from its liability for any encroachment to the System resulting from its adopting a third party’s software or hardware in its plan of
system data security design. 

  
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	7.3	If there exists any data security defect after the System has been checked and accepted and such defect results in losses of Party A, within 24 hours upon the receipt
of Party A’s notice, Party B shall unconditionally exclude the impediment, recover the data and amend, upgrade or correct the data security system. Party A reserves the right to require Party B to compensate any and all of its losses.

  

	8.	Payment 

  

	8.1	Party A shall pay usage fees for the System to Party B in accordance with the revenues and profits generated from such System. 

 

	8.2	The usage fees for the System of this agreement after the checking and acceptance of Party A, is [percentage] of Party A’s monthly revenues. Party B has the right
to adjust the fee of using the System upon written notice to Party A at any time for any reason. Party A shall accept the adjusted fee in accordance with the Party B’s written notice. 

 

	8.3	Unless otherwise notified by Party B to Party A , the usage fees for the System under this agreement shall be paid on a quarterly basis, deposited by Party A to the
bank account designated by Party B, and Party B shall issue formal invoice to Party A. 

  

	8.4	Tax and expenses arising out of the execution and implement of this agreement shall be borne by both parties. 

 

	9.	Liability for Breach of Contract 

  

	9.1	In the event that Party A assigns the use right of using the System provided hereunder to a third party without consent of Party B, Party B is entitled to request Party
A to stop infringing acts and indemnify Party B and hold Party B harmless. Party A shall compensate twice of its profit generated from such infringement to Party B, Party B reserves its right to take any legal actions. 

 

	9.2	In the event that Party B breaches this agreement and causes losses and damages to Party A’s teaching operation, Party B shall compensate Party A twice of its
losses. 

  
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	9.3	In the event that Party A fails to pay the fees provided under this agreement to Party B in time, it shall pay to Party B liquidated damages equal to 0.05% of the
overdue payment per day. When overdue for thirty (30) days, Party B shall have the right to terminate this Agreement. 

  

	10.	Term and Termination 

  

	10.1	The term of this Agreement shall be [period], commencing from the date of effectiveness of this Agreement. Unless otherwise notified by Party B to Party A to terminate
this Agreement, this Agreement shall be renewed for two (2) years automatically. The times of renewal shall be unlimited. Party B may terminate this Agreement at any time. Without the consent of Party B, Party A shall not terminate this
Agreement. 

  

	10.2	Any Party will be deemed breaching of contract if it fails to perform any obligation hereunder; the non-breaching party is entitled to issue a written notice of
termination of this agreement to the breaching party if the breach is not cured or remedied by the breaching party within sixty (60) business days upon the issuance of the written notice, and under such circumstance this Agreement may be
terminated thereafter. If the breach is cured within sixty (60) business days upon the issuance of the written notice, this Agreement will remain effective. 

 

	11.	Dispute Resolution 

  

	11.1	The Parties shall use their best efforts in good faith to amicably settle any dispute arising out of the performance of this agreement. If the parties fail to reach a
settlement agreement, any party can submit the disputes to Beijing Arbitration Commission for arbitration in Beijing in accordance with its rules of arbitration in effect. The arbitral award shall be final and binding upon both parties.

  

	11.2	“Dispute” in this clause means the dispute to the formation, time of formation, interpretation, performance, default liability, and modification, assignment,
termination and expiry of this Agreement. 

  
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	12.	Miscellaneous 

  

	12.1	This Agreement shall become effective upon the date of execution by both parties. The Parties hereto may enter supplement contracts to the matters not mentioned herein
through negotiation. Supplement contracts shall have equal effect to this Agreement. 

  

	12.2	Any provision of this Agreement shall be deemed as severable in a jurisdiction where it conflicts to the laws in this jurisdiction. Any unenforceability of a provision
in a jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction. 

  

	12.3	This Agreement together with the documents incorporated hereinto constitutes the full and entire understanding and agreement among the Parties with regard to the
subjects hereof and thereof. Except for those specifically set forth herein or therein, the Parties are not bound by any other conditions, provisions, warranties or representations. 

 

	12.4	Any amendments to this Agreement shall be made in written and shall become effect after the signing and stamping by authorized representatives of both Parties. Such
amendments shall have the same effect to this Agreement. 

  

	12.5	The execution, validity, construction, performance, modification and dispute resolution of this Agreement will be governed by PRC laws. 

 

	12.6	Party A shall not assign this Agreement, in part or in whole, to any third party without the prior consent of Party B. 

 

	12.7	A party’s failure to require the other party to fully and timely perform any provision of this Agreement shall not be deemed as its wavier to require the other
party’s performance of this provision at any time thereafter. 

  
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	12.8	If a force majeure event affects the performance of this Agreement, the affected party shall immediately notify the other Party by means of telegraph, fax or other
electronic forms, and shall furnish within fifteen (15) days thereafter sufficient evidence of the occurrence of the force majeure event. According to impact of the force majeure event to the performance of this agreement, the parties shall
determine whether to terminate this agreement through negotiation, waive the performance responsibility in part, or postpone the performance. 

  

	12.9	Unless otherwise provided under this Agreement, a “day” means a calendar day, and a “business day” means the normal business day of commercial banks
in China. 

  

	12.10	The annexes of this Agreement shall be considered as an integral part of this Agreement, and have the same effect as this Agreement. 

 

	12.11	This Agreement is executed in three originals with each party holding one and the third one being filed with Technology Market. 

Each party has caused this agreement to be effective from the date of [date]: 
 Party A: [Name of a school or subsidiary of New Oriental China] 
 Authorized representative
(signature): /s/ authorized signatory or seal                         

Party B: Shanghai Smart Words Software Technology Company Limited 
 Authorized representative (signature): /s/ authorized signatory or
seal                         

  
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 Schedule of Material Differences 

One or more schools or subsidiaries of New Oriental China entered into technology service agreement—IELTS DPS learning system v1.0 using this form.
Pursuant to Instruction ii to Item 601 of Regulation S-K, the Registrant may only file this form as an exhibit with a schedule setting forth the material details in which the executed agreements differ from this form: 

 

					
	 Party A
	  	Date of Effectiveness	  	Fee (% of Party A’s
Revenues)
	 Suzhou New Oriental School
	  	9/1/2011	  	3%

  
 9English Translation of Trademark License Agreement

 Exhibit 4.28 
 Trademark License Agreement 
 This Trademark License Agreement
(“Agreement”) is entered into by and between the following Parties: 
 Party A (“Licensor”): Shanghai Smart Words
Software Technology Company Limited 
 Party B (“Licensee”): [Name of a school or subsidiary of New Oriental China]

 WHEREAS, according to the Trademark License Contract between the Licensor and New Oriental Education & Technology Group
Inc. dated as of [date], the Licensor has the right to sub-license for free or with charge to any independent company or organization to use the relevant trademark for specified products and service scope. 

WHEREAS, the Licensee wishes to use the trademarks set forth in Appendix I in the course of its business operation. 

In accordance with the terms and conditions under this Agreement, the Licensor agrees to grant the trademark license to the Licensee, and the Licensee
accepts such license. Therefore, the Parties hereto agree as follows: 
  

	1.	License of the Trademarks 

 1.1 The
Licensor herein grants a non-exclusive and non-transferable license to the Licensee, and the Licensee should use the trademarks as defined in Appendix I (the “Licensed Trademarks”) only within the territory of the PRC (not including
Taiwan, Hong Kong or Macau areas) in accordance with the terms hereunder set forth and the Licensor’s written instructions; the Licensee accepts such license herein. 

  
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 1.2 The Licensor only grants a license to the Licensee to use the Licensed Trademarks by means of printing,
copying, performance and demo, playing, exhibiting and display, publishing, propaganda and so on in the PRC, and the Licensee may use the Licensed Trademarks in any other ways with the consent of the Licensor; without the prior consent of the
Licensor, the Licensee shall not sub-license the Licensed Trademarks to any third party. 
 1.3 The Licensee warrants that it will raise no doubt
about the ownership of the Licensed Trademarks, and it will not apply for the trademark registration of the Licensed Trademarks or any other trademarks similar to or resembling the Licensed Trademarks in the PRC or any other areas, or try to obtain
any rights associated with such Licensed Trademarks or any trademarks similar to or resembling the Licensed Trademarks, acquire the Licensed Trademarks or any trademarks similar to or resembling the Licensed Trademarks via any other means.

 1.4 The Licensee recognizes that the Licensor is the exclusive provider of the Licensed Trademarks under this Agreement to the Licensee.
Without prior written consent of the Licensor, the Licensee shall not accept any license regarding all or part of the Licensed Trademarks hereunder and any trademarks, which compete with the Licensed Trademarks, granted by any third party.

 1.5 The term of the Agreement is two (2) years, commencing on the execution date of this Agreement. Unless the Licensor notifies the
Licensee in writing to terminate this Agreement, this Agreement shall be automatically renewed for another term of two (2) years whenever the term expires. The number of renewal shall be unlimited. The Licensor shall have the right to terminate
this Agreement unilaterally at any time, while the Licensee shall have no right to terminate this Agreement without the consent of the Licensor. If any trademark set forth in Appendix I expires before the expiry date of this Agreement, the Licensor
should cause the registrant of such trademark to renew it in time. If such trademark is canceled due to failure to renew in time, the relevant license of such trademark hereunder will be terminated upon the cancellation of such trademark.

  
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	2.	Usage of Trademark 

 2.1 The Licensee
should use the Licensed Trademarks by means without harm to the validity or value of the Licensed Trademarks, and only for the purpose(s) or in the ways set forth in Article 1.2 herein. The Licensee shall abide by the Licensor’s instructions
regarding the usage of the Licensed Trademarks from time to time. 
 2.2 If the Licensor reasonably believes that the Licensee’s usage of
the Licensed Trademarks is not performed in accordance with Article 2.1 herein, the Licensor has the right to request the Licensee to terminate the usage of the Licensed Trademarks. 

 

	3.	Notice of Claim 

 3.1 If any third party
uses the Licensed Trademarks without authorization, or any third party claims for any kind of compensations for any infringement or violation to its rights arising out of Licensed Trademarks or the Licensee’s usage of the Licensed Trademarks,
the Licensee agrees that it will notify the Licensor upon learning such infringement (the “Infringement Notice”). The Licensor has the sole discretion to decide whether to bring legal actions against such third party for the infringement
or any violation to the Licensed Trademarks, or to defend against the legal proceedings or claims for compensation. If the Licensor chooses to take legal actions or to defend against the legal proceedings or the claims for compensation, the Licensor
has exclusive control over such legal actions or defenses. 
 If the Licensor does not notify the Licensee that it will take legal actions or
bring claims for such infringement as described in the Infringement Notice or defend in the legal proceedings incurred or claims for compensation by any third party within one (1) month after the date of Infringement Notice, the Licensee will
have the right to take actions on its own charge for such existing or potential infringement, or defend against claim brought by any third party. 

  
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 3.2 The Licensee shall provide support for any reasonable requests by the Licensor for any claims or actions
arising out of any circumstances as listed in Article 3.1 herein, and all the expense arising out of such support shall be born and all the rewards should be owned by the Licensor. 

 

	4.	License Fee 

 4.1 The Licensor shall pay a
license fee of [percentage] of the Licensee’s monthly revenue (the “License Fee”) to the Licensee for Trademark License herein. The Licensor shall have the right to decide the rate of the License Fee at the end of each quarter in
accordance with the Licensee’s actual revenue and profit; the Licensor shall also have the right to adjust the License Fee with a written notice to the Licensee at any time and for any reason, and the licensee shall accept such adjustment. If
no adjustment is made, the Parties shall use the percentage applied in the closest preceding quarter. The Licensee under this Agreement, Beijing New Oriental Vision Overseas Consultancy Co., Ltd., shall include all its branches in China. 

4.2 The Licensee shall pay the License Fee to the bank account designated by the Licensor on a quarterly basis, and the Licensor shall issue a valid
invoice to the Licensee. 
  

	5.	Liability of Breach of Contract 

 5.1 In
the event that the Licensee fails to pay the License Fee on time under this Agreement, the Licensee shall pay [percentage] of the overdue payment amount to the Licensor for each day overdue. In the event that the overdue days exceed 30 days, the
Licensor has right to terminate this Agreement. 

  
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 5.2 In the event that the Licensee fails to use the Licensed Trademarks in the area or by the means set
forth in this Agreement, the Licensee shall compensate the Licensor in the amount equal to twice of the profit gained by the Licensee as a result of this infringement. 
  

	6.	Governing Law 

 6.1 The execution,
validity, interpretation, performance, modification, termination and dispute resolution of this Agreement shall be governed by and construed in accordance with the PRC laws. 

 

	7.	Dispute Resolution 

 7.1 Any dispute
arising out of the performance of this Agreement or in connection with this Agreement shall be settled by the Parties’ through friendly negotiation. If such negotiation fails, any Party can submit the dispute to the Beijing Arbitration
Commission for arbitration in Beijing in accordance with the effective rules of arbitration of this commission. The tribunal award shall be final and binding upon both Parties. 

 

	8.	Miscellaneous 

 8.1 The Parties agree that
this Agreement shall become effective upon the date of execution by both Parties. 
 8.2 Upon the execution of this Agreement, the Parties may
enter into supplementary agreements regarding any matters not covered hereunder or other new matters and such supplementary agreements shall form a part of this Agreement and shall have the same legal effect as this Agreement. 

  
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 8.3 The Appendix of this Agreement is an integral part of this Agreement and shall have the same legal
effect as this Agreement. 
 8.4 This Agreement is executed in two (2) originals and each Party holds one (1) original. One original is
kept as backup. Each original has the same legal effect. 
 Each Party has caused this Agreement to be effective from the date of [date]:

 Licensor: Shanghai Smart Words Software Technology Company Limited 
 Authorized Representative (signature): /s/ authorized signatory or seal              

Licensee: [Name of a school or subsidiary of New Oriental China] 
 Authorized Representative (signature): /s/ authorized signatory or seal              

  
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 Appendix I 
 [List of Licensed Trademarks] 

  
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 Schedule of Material Differences 

One or more schools or subsidiaries of New Oriental China entered into trademark license agreement using this form. Pursuant to Instruction ii to
Item 601 of Regulation S-K, the Registrant may only file this form as an exhibit with a schedule setting forth the material details in which the executed agreements differ from this form: 

 

					
	 Licensee
	  	Date of
Effectiveness	  	Fee (% of Licensee’s
Revenues)
	 Beijing New Oriental Vision Overseas Consultancy Co., Ltd.
	  	12/20/2010	  	5%

  
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