Document:

Revolving Credit and Term Loan Agreement

 Exhibit 10.1 
 REVOLVING CREDIT AND TERM LOAN AGREEMENT 
 AGREEMENT (this
“Agreement”) is made and entered into as of the 5th day of May, 2006, by and between COMVEST CAPITAL LLC, a Delaware limited liability company (the “Lender”), and UCN, INC., a Delaware corporation (the
“Borrower”). 
 W I T N E S S E T H :

 WHEREAS, the Borrower is engaged in the business of providing call management, long distance, toll-free data transmission, and
related communications services (collectively, the “Business Operations”); and 
 WHEREAS, in order to enable the
Borrower to repay in full the Borrower’s existing secured working capital facility and retire all outstanding Indebtedness payable to former owners of businesses acquired by the Borrower, and for the Borrower’s working capital and other
general corporate purposes, the Borrower has requested the Lender to extend to the Borrower a revolving credit facility and term loan on the terms and conditions of this Agreement; and 
 WHEREAS, the Lender is willing and able to provide such revolving credit facility and make such term loan to the Borrower on the terms and
conditions of this Agreement; 
 NOW, THEREFORE, in consideration of the premises and the mutual covenants herein contained, the
parties hereby agree as follows: 
  

	I.	DEFINITIONS 

 Section 1.01. Defined
Terms. In addition to the other terms defined elsewhere in this Agreement, as used herein, the following terms shall have the following meanings: 
 “Accounts” shall mean “accounts” (as defined in the UCC) of the Borrower from time to time. 
 “Account Debtor” shall mean any Person who is obligated on an Account. 
 “Act” shall mean the Securities Act of 1933, as amended, and the rules and regulations thereunder. 
 “Advances” shall mean the principal amounts loaned to the Borrower from time to time pursuant to Section 2.01 hereof. 
 “Affiliate” shall mean, with respect to any Person, any other Person in Control of, Controlled by, or under common Control with the first Person, and any other Person who has a substantial interest,
direct or indirect, in the first Person or any of its Affiliates, including, without limitation, any officer or director of the first Person or any of its Affiliates; provided, however, that, except as otherwise provided herein,
neither the Lender nor any of its Affiliates shall be deemed an “Affiliate” of the Borrower for any purposes of this Agreement. For the 

 
purpose of this definition, a “substantial interest” shall mean the direct or indirect legal or beneficial ownership of more than ten
(10%) percent of any class of stock or similar interest. 
 “Agreement” shall mean this Revolving Credit and Term Loan
Agreement as it may from time to time be amended, modified and/or supplemented. 
 “Applicable Law” shall mean all
applicable provisions of all (a) constitutions, statutes, ordinances, rules, regulations and orders of all governmental and/or quasi-governmental bodies, (b) Government Approvals, and (c) order, judgments and decrees of all courts and
arbitrators. 
 “Availability” shall mean the amount (if any) by which, at the time of determination, (a) the Revolving
Credit Commitment exceeds (b) the outstanding principal amount of Advances. 
 “Borrowing Base” shall mean an amount,
determined in accordance with the most recent borrowing base report provided to the Lender under Section 5.04(e) hereof, equal to (a) 85% of Eligible Accounts, plus (b) 65% of Eligible Unbilled Accounts, minus (c) such
reserves as the Lender may establish from time to time in its Permitted Discretion (including, without limitation, to account for concentration and other risks of collection). In the event that the Borrower has not timely delivered a current
Borrowing Base report in accordance with Section 5.04(e) hereof, then the applicable Borrowing Base shall be such amount as is established by the Lender, until such time as the Borrower has delivered a current Borrowing Base report. 

“Borrowing Date” means the Business Day on which the Lender makes a Loan hereunder. 
 “Business Day” shall mean a day other than (a) a Saturday, (b) a Sunday, or (c) a day on which banking institutions in
either the State of Florida, the State of Utah or the State of New York are authorized or required by law or executive order to close. 
 “Capital Expenditures” shall mean with respect to any Person, all expenditures of such Person for tangible assets which are capitalized, and the fair value of any tangible assets leased by such Person under any lease which
would be a Capitalized Lease, determined in accordance with GAAP, including all amounts paid or accrued by such Person in connection with the purchase (whether on a cash or deferred payment basis) or lease (including Capitalized Lease Obligations)
of any machinery, equipment, real property, improvements to real property (including leasehold improvements), or any other tangible asset of such Person which is required, in accordance with GAAP, to be treated as a fixed asset on the consolidated
balance sheet of such Person. 
 “Capitalized Lease” shall mean any lease which is or should be capitalized on the balance
sheet of the lessee thereunder in accordance with GAAP. 
  

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 “Capitalized Lease Obligation” shall mean with respect to any Person, the amount of the
liability which reflects the amount of future payments under all Capitalized Leases of such Person as at any date, determined in accordance with GAAP. 
 “Cash Equivalents” shall mean (a) marketable securities issued, or directly and fully guaranteed or insured, by the United States of America or any agency or instrumentality thereof provided that
the full faith and credit of the United States of America is pledged in support thereof) having maturities of not more than twelve (12) months from the date of acquisition; (b) time deposits, demand deposits, certificates of deposit,
acceptances or prime commercial paper issued by, or repurchase obligations for underlying securities of the types described in clause (a) entered into with any commercial bank having a short-term deposit rating of at least A-2 or the equivalent
thereof by Standard & Poor’s Corporation or at least P-2 or the equivalent thereof by Moody’s Investors Service, Inc.; (c) commercial paper with a rating of A-I or A-2 or the equivalent thereof by Standard &
Poor’s Corporation or P-1 or P-2 or the equivalent thereof by Moody’s Investors Service, Inc. and in each case maturing within twelve (12) months after the date of acquisition; (d) marketable direct obligations issued by any
state in the United States or any agency or instrumentality thereof maturing within twelve (12) months from the date of acquisition thereof and, at the time of acquisition, have one of the two highest ratings generally obtainable from either
Standard & Poor’s Corporation or Moody’s Investors Services, Inc.; (e) tax-exempt commercial paper of United States municipal, state or local governments rated at least A-2 or the equivalent thereof by Standard &
Poor’s Corporation or at least P-2 or the equivalent thereof by Moody’s Investors Services, Inc. and maturing within twelve (12) months after the date of acquisition thereof; (f) any other items selected by the Borrower and
approved by the Lender (which approval shall not be unreasonably withheld or delayed); or (g) any mutual fund or other pooled investment vehicle which invests principally in the foregoing obligations. 
 “Closing Date” shall mean the date on which the conditions precedent set forth in Article IV hereof are satisfied, and the Term Loan and
initial Advance are funded to the Borrower. 
 “Code” shall mean the Internal Revenue Code of 1986, and the rules and
regulations promulgated thereunder, as in effect from time to time. 
 “Collateral” shall mean all collateral pledged by the
Borrower and/or any of the Subsidiaries as security for the payment and performance of the Obligations, whether pursuant to the Collateral Agreement or any other Security Document. 
 “Collateral Agreement” shall mean the Collateral Agreement, to be dated as of the Closing Date, by and among the Borrower, the
Subsidiaries and the Lender, as same may be amended, modified, supplemented and/or restated from time to time. 
 “Commitment
Fee” shall mean the sum of $112,500, which shall be payable in accordance with Section 2.03(a) of this Agreement. 
  

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 “Common Stock” shall mean the authorized common stock of the Company, $.0001 par value
per share. 
 “Confidential Information” shall mean information that the Borrower furnishes to the Lender pursuant to any
Loan Document, but does not include any such information once such information has become, or if such information is, generally available to the public or available to the Lender from a source other than the Borrower which is not, to the
Lender’s knowledge, bound by any confidentiality agreement in respect thereof. 
 “Contract” shall mean any indenture,
agreement (other than this Agreement), other contractual restriction, lease in which the Borrower or any Subsidiary is a lessor or lessee, license or instrument. 
 “Control” shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of a Person, whether through the ownership of voting
securities, by contract or otherwise, and the terms “Controlling” and “Controlled” shall have meanings correlative thereto. 
 “Default” shall mean any of the events specified in Article VII hereof, whether or not any requirement for the giving of notice, the lapse of time, or both, or any other condition, has been satisfied.

 “Disclosure Schedule” shall mean the disclosure schedule, dated the Closing Date, executed and delivered by the Borrower
to the Lender, the section numbers of which correspond to the Section numbers of this Agreement. 
 “Dollars” or
“$” shall mean United States Dollars, lawful currency for the payment of public and private debts. 
 “EBITDA” shall mean, for the subject period, for the Borrower on a consolidated basis, the sum of (a) Net Income, plus (b) Interest Expense deducted in the calculation of such Net Income, plus
(c) taxes on income, whether paid, payable or accrued, deducted in the calculation of such Net Income, plus (d) depreciation expense deducted in the calculation of such Net Income, plus (e) amortization expense deducted
in the calculation of such Net Income, plus (f) all other non-cash charges and expenses deducted in the calculation of such Net Income, excluding accruals for cash expenses made in the ordinary course of business, plus
(g) losses deducted in the calculation of such Net Income from any sales of assets, other than sales in the ordinary course of business, minus (h) gains added in the calculation of such Net Income from any sales of assets, other
than sales in the ordinary course of business, plus (i) other extraordinary or non-recurring non-cash losses deducted in the calculation of such Net Income, minus (j) other extraordinary or non-recurring non-cash gains added
in the calculation of such Net Income, all determined in accordance with GAAP. In addition, for any subject period within the year ending December 31, 2006, there shall be excluded from the calculation of EBITDA any gains, losses or expenses
resulting from (i) the early retirement of any indebtedness paid from the proceeds from the Term Note or the initial Advance (including but not limited to any fee, penalty, charge or other expense paid to the Existing Lender in connection with
early retirement 

  

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of the Indebtedness owed to the Existing Lender), and (ii) any fees and expenses paid by the Borrower to the Lender hereunder. 
 “Eligible Billed Account” shall mean the face amount of each trade Account of the Borrower for services rendered or goods and products
sold in the ordinary course of the Business Operations which the Lender, in its Permitted Discretion, deems to be an Eligible Billed Account; provided, however, that an Account shall not be deemed an Eligible Billed Account unless it
meets all of the following conditions: 
 (a) the subject services or products and goods have been rendered, shipped or
delivered on an absolute sale basis to an Account Debtor which is not an Affiliate, vendor or supplier of the Borrower, with an invoice date contemporaneous with or within forty-five (45) calendar days after the date of shipment or service, and
which does not constitute a consignment sale, bill-and-hold sale, sale-and-return or other such arrangement and is not subject to any other repurchase, return or offset agreement binding upon the Borrower; the subject services or products and goods
have been rendered, shipped and delivered (or shipped f.o.b.) to such Account Debtor on an open account basis (or with payment guaranteed by a domestic letter of credit, drawn on or by a domestic financial institution, acceptable to the Lender in
all respects), and no part of the subject services, products or goods has been returned, rejected, lost or damaged; the Account is not evidenced by chattel paper or an instrument of any kind; and such Account Debtor, unless pre-approved in writing
by the Lender, is not insolvent or the subject of any bankruptcy or insolvency proceeding of any kind in any jurisdiction; 
 (b) if the Account Debtor is located outside the continental United States, payment for the subject services or goods shall be secured by an irrevocable letter of credit, which letter of credit shall have been confirmed by a financial
institutional reasonably acceptable to the Lender payable in the full amount of the face value of the Account in lawful currency of the United States; 
 (c) it is a valid, legally enforceable obligation of the Account Debtor thereunder payable in Dollars and is not subject to any recoupment, offset or other defense or any discount or chargeback on the part of such
Account Debtor (provided that prompt payment discounts granted in the ordinary course of business shall not cause an Account to be disqualified hereunder, so long as only the discounted amount of such Account, if not otherwise disqualified, is
included in the calculation of the Borrowing Base) or to any claim on the part of such Account Debtor denying liability thereunder (provided that the undisputed portion may be considered to be an Eligible Billed Account); 
 (d) it is subject to no Lien whatsoever, except for the Lien of the Lender; 
 (e) it has not remained unpaid in whole or in part for a period exceeding ninety (90) days after the invoice date; 
 (f) it does not arise out of a transaction (whether direct or indirect) with an employee, officer, agent, director or Affiliate of the
Borrower or with any entity controlled by any employee, officer, agent or director of the Borrower; 
  

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 (g) it is not subject to any contract retainage or other withholding of any portion of
payments on amounts invoiced, whether to secure the Borrower’s performance or otherwise; 
 (h) it does not represent the
unpaid portion of an Account any portion of which was previously paid or agreed to be paid through the issuance or delivery of equity securities or other non-cash consideration; 
 (i) if the Account Debtor is the United States, any State, or any department, agency or instrumentality thereof, the Borrower has duly
assigned its rights to payment of such Account to the Lender pursuant to the federal Assignment of Claims Act and any comparable state statutes; 
 (j) the Lender has a perfected first priority Lien in such Account; 
 (k) such Account is not
payable by any person other than the Account Debtor (such as a beneficiary, recipient or subscriber individually), provided that the portion thereof which is payable by the Account Debtor may be considered to be an Eligible Billed Account;

 (l) at least sixty (60%) percent of the total billed Accounts owed by such Account Debtor and/or its Affiliates
constitute Eligible Billed Accounts; 
 (m) the total billed Accounts owed by the subject Account Debtor and/or its Affiliates
constitute less than fifteen (15%) percent of the net collectible dollar value of all Eligible Billed Accounts (provided that only the excess over fifteen (15%) percent shall be disqualified under this clause (m), unless the Lender has
otherwise consented in writing to the inclusion of all or any portion of such excess); 
 (n) such Account is payable solely
to the Borrower; and 
 (o) it is not otherwise determined by the Lender, in the Lender’s Permitted Discretion, to be
difficult to collect, uncollectible or otherwise unacceptable for any reason. 
 “Eligible Unbilled Account” shall mean each
unbilled Account of the Borrower arising in the ordinary course of the Business Operations for the sale of goods or rendering of services within the forty-five (45) calendar days immediately preceding the calculation date of the subject
Borrowing Base, and which, other than being unbilled, satisfies all of the other conditions contained in the definition of Eligible Billed Account; provided, however, that the conditions set forth in clauses (l) and (m) of
such definition shall be measured (in both numerator and denominator) solely with respect to unbilled Accounts. 
 “ERISA”
shall mean the Employee Retirement Income Security Act of 1974, as in effect from time to time. 
 “ERISA Affiliate” shall
mean, with respect to any Person, any other Person which is under common control with the first Person within the meaning of Section 414(b) or 414(c) of 

  

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the Code; provided, however, that with respect to the Borrower, no Person which is an Affiliate of the Lender (other than the Borrower and its
Subsidiaries) shall be deemed an ERISA Affiliate for purposes of this Agreement. 
 “Event of Default” shall mean any of the
events specified in Article VII hereof, provided that any requirement for the giving of notice, the lapse of time, or both, or any other condition, has been satisfied. 
 “Exchange Act” shall mean the Securities Exchange Act of 1934, as amended. 
 “Existing Lender” shall mean CapitalSource Finance LLC, as lender under that certain Revolving Credit and Security Agreement between the
Borrower and the Existing Lender dated as of November 11, 2005. 
 “Financial Statements” has the meaning set forth in
Section 3.01(a) hereof. 
 “Fiscal Year” shall mean the fiscal year of the Borrower which ends on December 31 of
each year. 
 “Fixed Charges” shall mean, for the subject period, for the Borrower on a consolidated basis, the sum, without
duplication, of (a) all payments of principal made or required to be made on Indebtedness, plus (b) Interest Expense, plus (c) redemptions, dividends and distributions paid, accrued or declared in respect of equity securities.

 “Fixed Charge Coverage Ratio” shall mean, for the subject period, for the Borrower on a consolidated basis, the ratio of
(a) EBITDA minus the sum of taxes paid in cash or accrued and non-financed Capital Expenditures, to (b) Fixed Charges. 
 “GAAP” shall mean generally accepted accounting principles in the United States of America, consistently applied, unless the context otherwise requires, with respect to any financial terms contained herein, as then in
effect with respect to the preparation of financial statements. 
 “Government Approval” shall mean an authorization,
consent, non-action, approval, license or exemption of, registration or filing with, or report to, any governmental or quasi-governmental department, agency, body or other unit. 
 “Guaranty”, “Guaranteed” or to “Guarantee”, as applied to any Indebtedness, liability or other
obligation, shall mean (a) a guaranty, directly or indirectly, in any manner, including by way of endorsement (other than endorsements of negotiable instruments for collection in the ordinary course of business), of any part or all of such
obligation, and (b) an agreement, contingent or otherwise, and whether or not constituting a guaranty, assuring, or intended to assure, the payment or performance (or payment of damages in the event of non-performance) of any part or all of
such obligation by any means (including, without limitation, the purchase of securities or obligations, the purchase or sale of property or services, or the supplying of funds). 
  

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 “Guaranty Agreement” shall mean the Guaranty Agreement, to be dated as of the Closing
Date (and as same may be amended, modified, supplemented and/or restated from time to time), executed by each Subsidiary of the Borrower in favor of the Lender, pursuant to which such Subsidiaries will guaranty the full and timely payment and
performance of all of the Obligations. 
 “Indebtedness” shall mean (without duplication), with respect to any Person,
(a) all obligations or liabilities, contingent or otherwise, for borrowed money, (b) any and all obligations represented by promissory notes, bonds, debentures or the like, or on which interest charges are customarily paid, (c) any
liability secured by any mortgage, pledge, lien or security interest on property owned or acquired, whether or not such liability shall have been assumed, (d) obligations of such Person under conditional sale or other title retention agreements
relating to property or assets purchased by such Person, (e) all obligations of such Person issued or assumed as the deferred purchase price of property or services (excluding trade payables and accrued obligations incurred in the ordinary
course of business), (f) any obligations (contingent or otherwise) of such Person as an account party or applicant in respect of letters of credit and/or bankers’ acceptances, and (g) Guarantees, endorsements (other than for
collection in the ordinary course of business) and other contingent obligations in respect of the obligations of others. 
 “Interest
Expense” shall mean, for the relevant period, total interest expense (including interest attributable to Capitalized Leases in accordance with GAAP) and fees with respect to outstanding Indebtedness. 
 “Investment”, as applied to the Borrower or any Subsidiary, shall mean: (a) any shares of capital stock, evidence of Indebtedness
or other security issued by any other Person to the Borrower or any Subsidiary, (b) any loan, advance or extension of credit to, or contribution to the capital of, any other Person, other than credit terms extended to customers in the ordinary
course of business, (c) any other investment by the Borrower or any Subsidiary in any assets or securities of any other Person, and (d) any commitment to make any Investment. 
 “Knowledge” or “Known” or words of similar import shall mean, with respect to the Borrower and/or any Subsidiary, the actual
knowledge of Paul Jarman, Brian Moroney, Scott Welch and Michael Shelton after reasonable inquiry of the appropriate employees of the Borrower and the Subsidiaries. 
 “Liabilities and Contingencies” has the meaning set forth in Section 3.01(c) hereof. 
 “Lien”, as applied to the property or assets (or the income or profits therefrom) of the Borrower or any Subsidiary, shall mean (in each case, whether the same is consensual or nonconsensual or arises by contract, operation
of law, legal process or otherwise): (a) any mortgage, lien, pledge, hypothecation, attachment, assignment, deposit arrangement, encumbrance, charge, lease constituting a Capitalized Lease Obligation, conditional sale or other title retention
agreement, or other security interest or encumbrance of any kind in respect of any property (including, without limitation, stock of any Subsidiary) of the Borrower or any Subsidiary, or upon the income or profits therefrom; (b) any arrangement
under which any 

  

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property of the Borrower or any Subsidiary is transferred, sequestered or otherwise identified for the purpose of subjecting or making available the same for
the payment of Indebtedness or the performance of any other liability in priority to the payment of the general, unsecured creditors of the Borrower or any Subsidiary; (c) any Indebtedness or liability which remains unpaid after the same shall
become due and payable and which, if unpaid, by law or otherwise is given any priority whatsoever over the general unsecured creditors of the Borrower or any Subsidiary; and (d) any agreement (other than this Agreement) or other arrangement
which, directly or indirectly, prohibits the Borrower or any Subsidiary from creating or incurring any lien on any of its properties or assets or which conditions the ability to do so on the security, on a pro rata or other basis, of
Indebtedness other than Indebtedness outstanding under this Agreement. 
 “Loan Documents” shall mean the collective
reference to this Agreement, the Notes, the Security Documents, the Warrant, the Registration Rights Agreement, and any and all other agreements, instruments, certificates and other documents as may be executed and delivered by the Borrower and/or
any of the Subsidiaries pursuant hereto or thereto. 
 “Loans” shall mean, collectively, the Advances and the Term Loan.

 “Make-Up Period” shall mean any fiscal quarter described in the proviso to Section 6.10(a) hereof in which
the Borrower has the right to avoid an Event of Default by reason of any non-compliance with Section 6.10(a) in the immediately preceding fiscal quarter. 
 “Material Adverse Effect” shall mean any event, act, omission, condition or circumstance which has or would reasonably be expected to have a material adverse effect on (a) the business,
operations, properties, assets or condition, financial or otherwise, of the Borrower or the Borrower and the Subsidiaries, taken as a whole, (b) the ability of the Borrower or any Subsidiary to perform any of its obligations under any of the
Loan Documents, or (c) the validity or enforceability of, or the Lender’s rights and remedies under, any of the Loan Documents, other than due to the acts or omissions of the Lender or one of its Affiliates. 
 “Maturity Date” shall mean May     , 2010. 
 “Monitoring Fee” shall mean the fees payable to the Lender pursuant to Section 2.03(b) hereof. 
 “Net Income”, as applied to the Borrower, shall mean the consolidated net income (or loss) of the Borrower and its Subsidiaries for the
period in question, after giving effect to deduction of or provision for all operating expenses, all taxes and reserves (including reserves for deferred taxes) and all other proper deductions, all determined in accordance with GAAP; provided
that, for purposes of calculating Net Income, there shall be excluded and no effect shall be given to: 
 (a) any restoration
of any contingency reserve, except to the extent that provision for such reserve was made out of income for the subject period; 
  

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 (b) any net gain arising from the collection of the proceeds of any insurance policy or
policies or the sale or disposition of any fixed assets outside of the ordinary course of business; and 
 (c) any expenses
associated with any equity incentive plan of the Borrower and its Subsidiaries. 
 “Notes” shall mean, collectively, the
Revolving Credit Note and the Term Note. 
 “Obligations” shall mean the collective reference to all Indebtedness and other
liabilities and obligations of every kind and description owed by the Borrower to the Lender from time to time under or pursuant to this Agreement, the Notes, the Security Documents and the other Loan Documents (excluding the Warrant and
Registration Rights Agreement, other than amounts payable from time to time pursuant to Section 2(c) of the Registration Rights Agreement), and/or otherwise in respect of the Loans, however evidenced, created or incurred, fixed or contingent,
now or hereafter existing, due or to become due. 
 “Organic Documents” shall mean the certificate of incorporation,
articles of incorporation, certificate of formation, certificate of limited partnership, by-laws, operating agreement, limited partnership agreement or other such document of any Person. 
 “Permitted Discretion” shall mean a determination or judgment made by the Lender in good faith in the exercise of reasonable business
judgment from the perspective of a secured lender. 
 “Permitted Liens” shall mean those Liens expressly permitted pursuant
to Section 6.02 below. 
 “Person” shall mean any individual, partnership, corporation, limited liability company,
banking association, business trust, joint stock company, trust, unincorporated association, joint venture, governmental authority or other entity of whatever nature. 
 “Real Properties” shall mean, collectively, any real properties (land, buildings and/or improvements) now owned or leased or occupied by the Borrower or any of the Subsidiaries, and, during the period
of the Borrower’s and/or Subsidiary’s occupancy thereof, any other real properties heretofore owned or leased by the Borrower or any Subsidiary (provided that, with respect to leased properties, the “Real Property” shall refer
only to the portion of the subject property (excluding common areas) leased by the Borrower or a Subsidiary). 
 “Registration Rights
Agreement” shall mean the Registration Rights Agreement, to be dated as of the Closing Date, made by the Borrower for the benefit of the Lender and any subsequent Holders (as such term is defined in the Registration Rights Agreement), as
same may be amended, modified, supplemented and/or restated from time to time. 
  

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 “Revolving Credit Commitment” shall mean the Lender’s agreement to make Advances to
the Borrower within the limitations set forth in Section 2.01 hereof. 
 “Revolving Credit Note” shall mean the
promissory note of the Borrower issued to the Lender to represent the Advances and interest thereon, as described in Section 2.01(f) of this Agreement. 
 “Sale” shall mean any transaction or series of related transactions (a) whereby a majority of the outstanding capital stock of the Borrower which ordinarily has voting power for the election of
directors (including preferred stock counted on an “as converted” basis into common stock and common stock counted on a fully diluted basis) is sold, assigned or transferred, (b) in which the Borrower is a constituent party to any
merger or consolidation and as a result thereof (i) the holders of the outstanding capital stock of the Borrower which ordinarily has voting power for the election of directors (including preferred stock counted on an “as converted”
basis into common stock) immediately prior to such merger or consolidation cease to own a majority of the outstanding capital stock of the Borrower which ordinarily has voting power for the election of directors (including preferred stock counted on
an “as converted” basis into common stock), or (ii) the Borrower is not the surviving corporation, or (c) whereby all or any material portion of the assets of the Borrower are sold, assigned or transferred. 
 “SEC” shall mean the United States Securities and Exchange Commission, and any successor agency performing the functions thereof.

 “SEC Reports” shall mean the periodic and current reports, registration statements, proxy statements and other reports
filed or required to be filed by the Borrower with the SEC pursuant to the Act and/or the Exchange Act, and any amendments or supplements thereto filed with the SEC. 
 “Security Documents” shall mean the Collateral Agreement, any collateral assignments, control agreements, financing statements or other such agreements or documents pursuant thereto, the Guaranty
Agreement, and any other agreements or instruments securing or creating or evidencing Liens securing the Obligations. 
 “Subordinated Debt” shall mean all Indebtedness for money borrowed and other liabilities of the Borrower, whether or not evidenced by promissory notes, which is contractually subordinated in right of payment, in a manner
satisfactory to the Lender (as evidenced by the Lender’s prior written approval thereof), to all Obligations of the Borrower to the Lender. 
 “Subsidiary” or “Subsidiaries” shall mean the individual or collective reference to any corporation, limited liability company or other entity of which 50% or more of the outstanding shares of stock or
other equity interests of each class having ordinary voting power and/or rights to profits (other than stock having such power only by reason of the happening of a contingency) is at the time owned by the Borrower, directly or indirectly through one
or more Subsidiaries of the Borrower. 
  

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 “Term Loan” shall mean the principal amount loaned to the Borrower pursuant to
Section 2.02 hereof. 
 “Term Note” shall mean the convertible promissory note of the Borrower issued to the Lender as
described in Section 2.02(e) hereof. 
 “UCC” means the Uniform Commercial Code as in effect in the State of New York
on the date hereof and hereafter from time to time. 
 “Warrant” shall mean the warrant to purchase shares of Common Stock
to be issued by the Borrower to the Lender on the Closing Date. 
 “Wholly-Owned Subsidiary” shall mean each Subsidiary of
which all of the outstanding equity securities (other than directors’ qualifying shares) are owned by the Borrower or another such Wholly-Owned Subsidiary. 
 Section 1.02. Use of Defined Terms. All terms defined in this Agreement shall have their defined meanings when used in the Notes, the Security Documents, the other Loan Documents, and all certificates,
reports or other documents made or delivered pursuant to his Agreement, unless otherwise defined therein or unless the specific context shall otherwise require. 
 Section 1.03. Accounting Terms. All accounting terms not specifically defined herein shall be construed in accordance with GAAP. 
 Section 1.04. Other Definitional Provisions. The words “hereof,” “herein”, “hereto” and “hereunder”
and words of similar import when used in this Agreement shall refer to this Agreement as a whole and not to any particular provision of this Agreement, and Section references are to this Agreement unless otherwise specified. The meanings given to
terms defined herein shall be equally applicable to both the singular and plural forms of such terms. The word “including” and words of similar import when used in this Agreement shall mean “including, without limitation,” unless
otherwise specified. 
  

	II.	GENERAL TERMS 

 Section 2.01.
Revolving Credit Loans. 
 (a) Subject at all times to all of the terms and conditions of this Agreement, the Lender
hereby agrees to extend to the Borrower a secured revolving credit facility, from the Closing Date to the Maturity Date, in an aggregate principal amount not to exceed, at any time outstanding, the lesser of (i) the Borrowing Base at the
subject time, or (ii) $7,500,000 (the “Revolving Credit Commitment”). 
 (b) Such revolving credit loans
are herein sometimes referred to individually as an “Advance” and collectively as the “Advances.” Subject at all times to all of the terms and conditions of this Agreement, from the Closing Date to the Maturity Date
and within the limits 

  

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of the Revolving Credit Commitment, the Lender shall lend, and the Borrower may borrow, prepay (without penalty, except as otherwise provided in
Section 2.03(c) hereof) and reborrow under this Section 2.01. Each request for an Advance (i) shall be irrevocable, (ii) shall be deemed to constitute an express affirmation that all conditions precedent set forth in
Section 4B hereof are satisfied on the date of such request and will be satisfied on the requested Borrowing Date, and (iii) shall be made to the Lender in writing, not later than three (3) Business Days prior to the requested
Borrowing Date, by an authorized officer of the Borrower or by telephonic communication by such authorized officer to the Lender, which shall be confirmed by written notice to the Lender to be delivered to the Lender by the Business Day next
following the subject request. In no event shall the Borrower request, or shall the Lender be required to honor, (A) any request for an Advance in an amount greater than the Availability at such time, (B) any request for an Advance in an
amount less than $100,000, or (C) more than one request for the borrowing of Advances in any seven (7) calendar day period. 
 (c) The Borrower shall pay the Lender interest on all Revolving Credit Advances at the rate(s) per annum as in effect from time to time in accordance with the Revolving Credit Note. Such interest shall be payable
monthly in arrears on the last day of each calendar month and on the Maturity Date, and shall be computed on the daily unpaid balance of all Advances made under the Borrower’s revolving credit loan accounts with the Lender, based on a three
hundred sixty (360) day year, counting the actual number of days elapsed. The Borrower hereby authorizes the Lender to charge the Borrower’s revolving credit loan accounts for all such interest; provided, however, that the
Lender shall be under no obligation to make any such charge to the Borrower’s revolving credit loan accounts (including, without limitation, if there is insufficient Availability at the time such interest is due and payable). 
 (d) In the event and to the extent that, at any time, the outstanding principal amount of Advances exceeds the Revolving Credit Commitment
then in effect, then the Borrower shall immediately, without notice or demand, make a payment to the Lender in respect of the Advances in an amount sufficient to cause the outstanding principal amount of Advances to be equal to or less than the
Revolving Credit Commitment then in effect. 
 (e) Unless sooner due and payable by reason of an Event of Default hereunder
having occurred, the Borrower shall pay in full all of the Obligations to the Lender in respect of all Advances on or prior to the Maturity Date. 
 (f) All Advances shall be evidenced by a secured Revolving Credit Note of the Borrower payable to the order of the Lender. 
 Section 2.02. Term Loan. 
 (a) Subject at all times to all of the terms and
conditions of this Agreement, the Lender hereby agrees to extend to the Borrower a Term Loan in the principal amount of Four Million Five Hundred Thousand ($4,500,000) Dollars. The Term Loan shall be borrowed in a single borrowing simultaneous with
the initial Advance, and any principal amounts repaid in respect of the Term Loan may not be reborrowed. 
  

 13 

 (b) The Term Loan shall be repayable in installments, in accordance with the schedule of
payments set forth in the Term Note. 
 (c) The Borrower shall pay the Lender interest on the principal balance of the Term
Loan at the rate(s) per annum as in effect from time to time in accordance with the Term Note. Such interest shall be payable monthly in arrears on the last day of each calendar month and on the Maturity Date, and shall be computed on the daily
unpaid balance of the Term Loan, based on a three hundred sixty (360) day year, counting the actual number of days elapsed. The Borrower hereby authorizes the Lender to charge the Borrower’s revolving credit loan accounts for all such
interest and/or for any or all principal amounts due and payable in respect of the Term Loan; provided, however, that the Lender shall be under no obligation to make any such charge to the Borrower’s revolving credit loan accounts
(including, without limitation, if there is insufficient Availability at the time such interest and/or principal is due and payable). 
 (d) Unless sooner due and payable by reason of an Event of Default hereunder having occurred, the Borrower shall pay in full all of the Obligations to the Lender in respect of the Term Loan on or prior to the Maturity
Date. 
 (e) The Term Loan shall be evidenced by a secured Convertible Term Note of the Borrower payable to the order of the
Lender. 
 Section 2.03. Fees and Premiums. 
 (a) The Borrower shall pay the commitment fee to the Lender simultaneously with the execution and delivery of this Agreement. The
commitment fee shall be deemed fully earned upon the parties’ execution and delivery of this Agreement, and shall not be refundable in whole or in part and shall not be subject to reduction or set-off under any circumstances. 
 (b) The Borrower shall further pay to the Lender, in advance on the Closing Date and on the first (1st) Business Day of each calendar month prior to the Maturity Date or the earlier termination of the Revolving Credit Commitment in accordance with
Section 2.03(c) hereof, a collateral monitoring, availability and administrative fee in the amount of $5,000 per month or portion thereof. 
 (c) The Borrower may, at its option, terminate the Revolving Credit Commitment at any time upon ten (10) Business Days’ prior written notice, and paying to the Lender, on the date fixed for termination, an
amount equal to the sum of (i) all outstanding principal and accrued interest of the Advances, (ii) the outstanding principal balance and all unpaid accrued interest of the Term Loan (subject to the Lender’s retained right, at all
times prior to the prepayment, to convert all or any portion of such principal and interest into Common Stock in accordance with the Term Note), (iii) any and all other then-outstanding Obligations, and (iv) a prepayment fee equal to the
lesser of (A) $60,000, or (B) $5,000 times the number of calendar months (or portion thereof) remaining from the date of prepayment to the Maturity Date. Any such prepayment shall automatically terminate the Revolving Credit Commitment.
The fee under the foregoing clause (iv) shall also be payable in the event of any termination of 

  

 14 

 
the Revolving Credit Commitment by reason of an Event of Default (with the fee calculated as if the date of termination were the prepayment date of the
Loans). 
 (d) Partial prepayments of the Term Loan may also be subject to the payment of a prepayment premium in accordance
with the Term Note. 
 (e) Payments received in respect of the Loans after 12:00 Noon on any day shall be deemed to be
received on the next succeeding Business Day, and if any payment is received other than by wire transfer of immediately available funds, such payment shall be subject to three (3) Business Days’ clearance prior to being credited to the
Obligations for interest calculation purposes. 
 (f) In the event that the Closing Date has not occurred on or prior to
June 5, 2006 through no fault of the Lender, then the Lender may, at any time thereafter until the Closing Date, terminate this Agreement by written notice to the Borrower, in which event the Borrower shall immediately pay to the Lender an
amount equal to the sum of (i) $100,000, plus (ii) all out-of-pocket costs, charges and expenses (up to an aggregate maximum of $40,000) incurred by the Lender in respect of the transactions contemplated by this Agreement. Such payment
shall be sooner due and payable in the event that and at such time as the Borrower or any Subsidiary consummates an alternative financing prior to June 5, 2006. 
 Section 2.04. Use of Proceeds. The Borrower shall utilize the proceeds of the Loans (a) on the Closing Date, to repay all then-outstanding Indebtedness owed by the Borrower to the Existing Lender, and
to retire all Indebtedness payable to former owners of businesses acquired by the Borrower, and (b) from and after the Closing Date, for working capital and other general corporate purposes of the Borrower. 
 Section 2.05. Further Obligations. With respect to all Obligations for which the interest rate is not otherwise specified herein (whether
such Obligations arise hereunder, pursuant to the Notes or Security Documents, or otherwise), such Obligations shall bear interest at the rate(s) in effect from time to time pursuant to the Revolving Credit Note. 
 Section 2.06. Application of Payments. All amounts paid to or received by the Lender in respect of the Loans from whatever source (whether
from the Borrower, any Subsidiary pursuant to the Guaranty Agreement, any realization upon any Collateral, or otherwise) shall, unless otherwise directed by the Borrower with respect to any particular payment (unless an Event of Default shall then
be continuing, in which event the Lender may disregard the Borrower’s direction), be applied (a) first, to reimburse the Lender for all out-of-pocket costs and expenses incurred by the Lender which are reimbursable to the Lender in
accordance with this Agreement, the Notes and/or any of the other Loan Documents, (b) next, to any accrued but unpaid fees or prepayment premiums, (c) next, to unpaid accrued interest on the Term Loan, (d) next, to unpaid accrued
interest on the Advances, (e) next, to the outstanding principal of the Term Loan, (f) next, to the outstanding principal of the Advances, and (g) finally, to the payment of any other outstanding Obligations; and after payment in full
of the Obligations, any further amounts paid to or received by the Lender in respect of the Loans shall be paid over to the Borrower or such other Person(s) as may be legally entitled thereto. 
  

 15 

 Section 2.07. Sale or Maturity Date. Anything elsewhere contained in this Agreement and/or
the Notes to the contrary notwithstanding, the Revolving Credit Commitment shall terminate and all Obligations shall become immediately due and payable, without requirement of notice or demand, on the earlier of (a) the consummation of any
Sale, or (b) the Maturity Date. 
 Section 2.08. Obligations Unconditional. 
 (a) The payment and performance of all Obligations shall constitute the absolute and unconditional obligations of the Borrower, and shall
be independent of any defense or rights of set-off, recoupment or counterclaim which the Borrower might otherwise have against the Lender. All payments required by this Agreement and/or the Notes shall be paid free of any deductions or withholdings
for any taxes or other amounts and without abatement, diminution or set-off. If the Borrower is required by law to make such a deduction or withholding from a payment hereunder, the Borrower shall pay to the Lender such additional amount as is
necessary to ensure that, after the making of such deduction or withholding, the Lender receives (free from any liability in respect of any such deduction or withholding) a net sum equal to the sum which it would have received and so retained had no
such deduction or withholding been made or required to be made. The Borrower shall (i) pay the full amount of any deduction or withholding, which it is required to make by-law, to the relevant authority within the payment period set by the
relevant law, and (ii) promptly after any such payment, deliver to the Lender an original (or certified copy) official receipt issued by the relevant authority in respect of the amount withheld or deducted or, if the relevant authority does not
issue such official receipts, such other evidence of payment of the amount withheld or deducted as is reasonably acceptable to the Lender. 
 (b) If, at any time and from time to time after the Closing Date, (i) any change in any existing law, regulation, treaty or directive or in the interpretation or application thereof, (ii) any new law,
regulation, treaty or directive enacted or application thereof, or (iii) compliance by the Lender with any request or directive (whether or not having the force of law) from any governmental authority (A) subjects the Lender to any tax,
levy, impost, deduction, assessment, charge or withholding of any kind whatsoever with respect to any Loan Document, or changes the basis of taxation of payments to the Lender of any amount payable thereunder (except for net income taxes, or
franchise taxes imposed in lieu of net income taxes, imposed generally by federal, state or local taxing authorities with respect to interest or commitment fees or other fees payable hereunder or changes in the rate of tax on the overall net income
of the Lender or its members), or (B) imposes on the Lender any other condition or increased cost in connection with the transactions contemplated thereby or participations therein, and the result of any of the foregoing is to increase the cost
to the Lender of making or continuing any Loan or to reduce any amount receivable hereunder, then, in any such case, the Borrower shall promptly pay to the Lender any additional amounts necessary to compensate the Lender, on an after-tax basis, for
such additional cost or reduced amount as determined by the Lender. If the Lender becomes entitled to claim any additional amounts pursuant to this Section 2.08(b), the Lender shall promptly notify the Borrower of the event by reason of which
the Lender has become so entitled, and each such notice of additional amounts payable pursuant to this Section 2.08(b) submitted by the Lender to the Borrower shall, absent manifest error, be final, conclusive and binding for all purposes.

  

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 Section 2.09. Reversal of Payments. To the extent that any payment or payments made to or
received by the Lender pursuant to this Agreement or any other Loan Document are subsequently invalidated, declared to be fraudulent or preferential, set aside, or required to be repaid to any trustee, receiver or other person under any state or
federal bankruptcy or other such law, then, to the extent thereof, such amounts shall be revived as Obligations and continue in full force and effect hereunder as if such payment or payments had not been received by the Lender. 
  

	III.	REPRESENTATIONS AND WARRANTIES 

 As of the
Closing Date and on each Borrowing Date (unless the representation and warranty refers to a specific date), the Borrower hereby makes the following representations and warranties to the Lender, all of which representations and warranties shall
survive the Closing Date, the delivery of the Notes and the making of the Loans, shall be continuing in nature so long as any Obligations are outstanding or the Revolving Credit Commitment remains in effect, and are as follows: 
 Section 3.01. Financial Matters. 
 (a) The Borrower has heretofore furnished to the Lender (i) the audited consolidated financial statements (including balance sheets, statements of income and statements of cash flows) of the Borrower and its
Subsidiaries as at December 31, 2003, 2004 and 2005, and for the Fiscal Years then ended, and (ii) the unaudited consolidated financial statements of the Borrower and its Subsidiaries as of March 31, 2006 and for the three
(3) months then ended (collectively, the “Financial Statements”). 
 (b) The Financial Statements
(i) have been prepared in accordance with GAAP and Regulation S-X promulgated under the Act on a consistent basis for all periods (subject, in the case of unaudited statements, to the absence of full footnote disclosures, and to normal
non-material audit adjustments), (ii) are complete and correct in all material respects, (iii) fairly present the consolidated financial condition of the Borrower and its Subsidiaries as at said dates, and the results of their operations
for the periods stated, (iv) contain and reflect all necessary adjustments and accruals for a fair presentation of the Company’s consolidated financial condition and the results of its consolidated operations as of the dates of and for the
periods covered by such Financial Statements, and (v) make full and adequate provision, subject to and in accordance with GAAP, for the various assets and liabilities of the Company and its Subsidiaries, fixed or contingent, and the results of
their operations and transactions in their accounts, as of the dates and for the periods referred to therein. 
 (c) The
Borrower and its Subsidiaries do not have any liabilities, obligations or commitments of any kind or nature whatsoever, whether absolute, accrued, contingent or otherwise (collectively “Liabilities and Contingencies”), including,
without limitation, Liabilities and Contingencies under employment agreements and with respect to any “earn-outs”, stock appreciation rights, or related compensation obligations, except: (i) Liabilities and Contingencies 

  

 17 

 
disclosed in the Financial Statements or footnotes thereto, (ii) Liabilities and Contingencies incurred in the ordinary course of business and
consistent with past practice since the date of the most recent Financial Statements, which are not required to be disclosed in the Disclosure Schedule, or (iii) those Liabilities and Contingencies which are not required to be disclosed under
GAAP. The reserves, if any, reflected on the consolidated balance sheet of the Borrower and its Subsidiaries included in the most recent Financial Statements are appropriate and reasonable. Neither the Borrower nor any of its Subsidiaries has had or
presently has any Indebtedness for money borrowed, outstanding obligations for the purchase price of property, contingent obligations or liabilities for taxes, or any unusual forward or long-term commitments, except as specifically set forth or
provided for in the Financial Statements or in Schedule 3.01 of the Disclosure Schedule. 
 (d) Since the date of the
most recent Financial Statements, there has been no material adverse change in the working capital, condition (financial or otherwise), assets, liabilities, reserves, business, management or Business Operations of the Borrower or any of its
Subsidiaries, including, without limitation, the following: 
 (i) there has been no material change in any assumptions
underlying, or in any methods of calculating, any bad debt, contingency or other reserve relating to the Borrower or any Subsidiary; 
 (ii) there have been (A) no material write-downs in the value of any inventory of, and there have been no write-offs as uncollectible of any notes, accounts receivable or other receivables of, the Borrower or any Subsidiary other than
write-offs of accounts receivable reserved in full as of the date of the most recent financial statements delivered to the Lender, and (B) no reserves established for the uncollectibility of any notes, Accounts or other receivables of the
Borrower or any Subsidiary except to the extent that same have been disclosed to the Lender in writing and would not, individually or in the aggregate, cause the outstanding Advances to exceed the Revolving Credit commitment; 
 (iii) no debts have been cancelled, no claims or rights of substantial value have been waived and no properties or assets (real, personal
or mixed, tangible or intangible) have been sold, transferred, or otherwise disposed of by the Borrower or any Subsidiary except in the ordinary course of business and consistent with past practice; 
 (iv) there has been no change in any method of accounting or accounting practice utilized by the Borrower or any Subsidiary; 

(v) no material casualty, loss or damage has been suffered by the Borrower or any Subsidiary, regardless of whether such casualty, loss
or damage is or was covered by insurance; 
 (vi) Any announced changes in the policies or practices of any customer, supplier
or referral source which would reasonably be expected to have a Material Adverse Effect; 
  

 18 

 (vii) Any incurrence of (A) any liability or obligation outside of the ordinary
course of business, or (B) any Indebtedness for money borrowed other than borrowings made from the Existing Lender pursuant to the line of credit in existence on December 31, 2005; 
 (viii) Any declaration, setting aside or payment of any dividend or distribution or any other payment of any kind by the Borrower to or in
respect of any equity securities of the Borrower; and 
 (ix) No action described in this Section 3.01(d) has been agreed
to be taken by the Borrower or any Subsidiary. 
 (e) The Borrower has in place adequate systems of internal controls
sufficient to enable the Borrower and its management to obtain timely and accurate information regarding the Business Operations and all material transactions relating to the Borrower and the Subsidiaries, and no material deficiency exists with
respect to the Borrower’s systems of internal controls. 
 (f) All of the SEC Reports, as of the respective dates
thereof, complied in all material respects, as applicable, with the Act and the Exchange Act. 
 Section 3.02. Organization;
Corporate Existence. 
 (a) The Borrower (i) is a corporation duly organized, validly existing and in good standing
under the laws of the State of Delaware, (ii) has all requisite corporate power and authority to own its properties and to carry on its business as now conducted and as proposed hereafter to be conducted, (iii) is qualified to do business
as a foreign corporation in each jurisdiction in which the failure of the Borrower to be so qualified would have a Material Adverse Effect, and (iv) has all requisite corporate power and authority to execute and deliver, and perform all of its
obligations under, the Loan Documents. True and complete copies of the Organic Documents of the Borrower, together with all amendments thereto, have been furnished to the Lender. 
 (b) On the date of this Agreement, the outstanding capital stock of the Company, and the number and amount of all outstanding options,
warrants, convertible securities, subscriptions and other rights to acquire capital stock of the Company, are as set forth in Schedule 3.02 of the Disclosure Schedule. 
 (c) Schedule 3.02 of the Disclosure Schedule further sets forth, with respect to each Subsidiary on the date of this Agreement,
(i) its proper legal name, (ii) its jurisdiction of incorporation or formation, (iii) the jurisdictions in which it is qualified to do business as a foreign entity, (iv) the number of shares of capital stock or ownership
interests outstanding, and (v) the owner of such outstanding capital stock or other ownership interests. Each of the Subsidiaries (A) is an entity duly organized, validly existing and in good standing under the laws of the jurisdiction of
its incorporation or formation, (B) has all requisite power and authority to own its properties and to carry on its business as now conducted and as proposed hereafter to be conducted, and to execute and deliver, and perform all of its
obligations under, the Loan 

  

 19 

 
Documents to which it is a party, and (C) is not required to be qualified to do business as a foreign entity in any jurisdiction in which it is not so
qualified and the failure to be so qualified would reasonably be expected to have a Material Adverse Effect. True and complete copies of the Organic Documents of each Subsidiary, together with all amendments thereto to the date hereof, have been
furnished to the Lender. 
 Section 3.03. Authorization. 
 (a) The execution, delivery and performance by the Borrower and the Subsidiaries of their respective obligations under the Loan Documents
have been duly authorized by all requisite corporate and other action and will not, either prior to or as a result of the consummation of the transactions contemplated by this Agreement: (i) violate any provision of Applicable Law, any order of
any court or other agency of government, any provision of the Organic Documents of the Borrower or any Subsidiary, or any Contract, indenture, agreement or other instrument to which the Borrower or any of the Subsidiaries is a party, or by which the
Borrower or any of the Subsidiaries or any of its assets or properties are bound, or (ii) be in conflict with, result in a breach of, or constitute (after the giving of notice or lapse of time or both) a default under, or, except as may be
provided in the Loan Documents, result in the creation or imposition of any Lien of any nature whatsoever upon any of the property or assets of the Borrower or any of the Subsidiaries pursuant to, any such Contract, indenture, agreement or other
instrument. Without limitation of the foregoing, the Borrower has satisfied all obligations in respect of any right of first offer or other such rights previously granted to the Existing Lender. 
 (b) Neither the Borrower nor any of the Subsidiaries is required to obtain any Government Approval, consent or authorization from, or to
file any declaration or statement with, any governmental instrumentality or agency in connection with or as a condition to the execution, delivery or performance of any of the Loan Documents. 
 Section 3.04. Litigation. Except as disclosed on Schedule 3.04 of the Disclosure Schedule, there is no action, suit or proceeding at
law or in equity or by or before any governmental instrumentality or other agency now pending or, to the knowledge of the Borrower, threatened against or affecting the Borrower or any of the Subsidiaries or any of their respective assets, which, if
adversely determined, would have a Material Adverse Effect. The Borrower has no Knowledge of any state of facts, events, conditions or circumstances which would properly constitute grounds for or the basis of any meritorious suit, action,
arbitration, proceeding or investigation (including, without limitation, any unfair labor practice charges, interference with union organizing activities, or other labor or employment claims) against or with respect to the Borrower or any
Subsidiary. 
 Section 3.05. Material Contracts. Except as disclosed on Schedule 3.05 of the Disclosure Schedule, neither
the Borrower nor any of the Subsidiaries is (a) a party to any Contract, agreement or instrument or subject to any charter or other corporate or organizational restriction which has had or could reasonably be expected to have a Material Adverse
Effect, (b) subject to any liability or obligation under or relating to any collective bargaining agreement, or (c) in default in the performance, observance or fulfillment of any of the obligations, covenants 

  

 20 

 
or conditions contained in any Contract, agreement or instrument to which it is a party or by which any of its assets or properties is bound, which default,
individually or in the aggregate, would have or could reasonably be expected to have a Material Adverse Effect. 
 Section 3.06.
Title to Properties. The Borrower and each of the Subsidiaries has good title to all of its properties and assets, free and clear of all mortgages, security interests, restrictions, encumbrances or other Liens of any kind, except for
restrictions on the nature of use thereof imposed by Applicable Law, and except for Permitted Liens, none of which materially interfere with the use and enjoyment of such properties and assets in the normal course of the Business Operations as
presently conducted, or materially impair the value of such properties and assets for the purpose of such business. 
 Section 3.07.
Real Property. Schedule 3.07 of the Disclosure Schedule sets forth a correct and complete list of all Real Properties currently leased or occupied by the Borrower and/or any of the Subsidiaries. Neither the Borrower nor any of the
Subsidiaries owns any Real Properties. The Borrower and each Subsidiary has a valid lessee’s interest in each Real Property currently leased or occupied by the Borrower or such Subsidiary. Neither the Borrower, any Subsidiary, or, to the
Borrower’s or each Subsidiary’s Knowledge, any other party thereto, is in material breach or violation of any requirements of any such lease; and such Real Properties are in good condition (reasonable wear and tear excepted) and are
adequate for the current and proposed businesses of the Borrower and the Subsidiaries. To the Borrower’s Knowledge, its use of the Real Properties in the normal conduct of the Business Operations does not violate any applicable building, zoning
or other law, ordinance or regulation affecting such Real Properties, and no covenants, easements, rights-of-way or other such conditions of record impair the Borrower’s use of the Real Properties in the normal conduct of the Business
Operations. 
 Section 3.08. Machinery and Equipment. The machinery and equipment owned and/or used by the Borrower and the
Subsidiaries is, as to each individual material item of machinery and equipment, and in the aggregate as to all such equipment, in good and usable condition and in a state of good maintenance and repair (reasonable wear and tear excepted), and
adequate for its use in the Business Operations. 
 Section 3.09. Capitalization. Except as set forth in Schedule 3.02 of
the Disclosure Schedule and for new Subsidiaries formed in accordance with Section 5.11 hereof, the Borrower does not, directly or indirectly, own any capital stock of or any form of equity interest in any other Person. 
 Section 3.10. Solvency. After giving effect to the Loans and the other transactions contemplated hereby, the borrowings made and/or to be
made by the Borrower under this Agreement do not and will not render the Borrower insolvent or with unreasonably small capital for its business; the fair saleable value of all of the assets and properties of the Borrower does now, and will, upon the
funding of the Loans contemplated hereby, exceed the aggregate liabilities and Indebtedness of the Borrower (including contingent liabilities); the Borrower is not contemplating either the filing of a petition under any state or federal bankruptcy
or insolvency law, or the liquidation of all or any substantial portion of its assets or property; the Borrower has 

  

 21 

 
no knowledge of any Person contemplating the filing of any such petition against the Borrower; and the Borrower reasonably anticipates that it will be able
to pay its debts as they mature. 
 Section 3.11. No Investment Company. The Borrower is not an “investment company” or
a company “controlled” by an “investment company” as such terms are defined in the Investment Company Act of 1940, as amended. 
 Section 3.12. Margin Securities. The Borrower does not own or have any present intention of acquiring any “margin security” or any “margin stock” within the meaning of Regulations G, T, U or X of the Board of
Governors of the Federal Reserve System (herein called “margin security” and “margin stock”). None of the proceeds of the Loans will be used, directly or indirectly, for the purpose of purchasing or carrying, or for the purpose
of reducing or retiring any Indebtedness which was originally incurred to purchase or carry, any margin security or margin stock or for any other purpose which might constitute the transactions contemplated hereby a “purpose credit” within
the meaning of said Regulations G, T, U or X, or cause this Agreement to violate any other regulation of the Board of Governors of the Federal Reserve System or the Exchange Act, or any rules or regulations promulgated under such statutes.

 Section 3.13. Taxes. 
 (a) All federal, state and local tax returns and tax reports required to be filed by the Borrower and/or any Subsidiary have been timely filed with the appropriate governmental agencies in all jurisdictions in which
such returns and reports are required to be filed. All federal, state and local income, franchise, sales, use, property, excise, ad valorem, value-added, payroll and other taxes (including interest, penalties and additions to tax and including
estimated tax installments where required to be filed and paid) due from or with respect to the Borrower and the Subsidiaries have been fully paid, and appropriate accruals have been made on the Borrower’s books for taxes not yet due and
payable. All taxes and other assessments and levies which the Borrower and/or any Subsidiary is required by law to withhold or to collect have been duly withheld and collected, and have been paid over to the proper governmental authorities to the
extent due and payable. Except as set forth in Schedule 3.13 of the Disclosure Schedule, there are no outstanding or pending claims, deficiencies or assessments for taxes, interest or penalties with respect to any taxable period of the
Borrower or any Subsidiary, and no outstanding tax Liens. 
 (b) Except as disclosed in Schedule 3.13 of the Disclosure
Schedule, neither the Borrower nor any Subsidiary has Knowledge or received notice of any pending audit with respect to any federal, state or local tax returns of the Borrower or any Subsidiary, and no waivers of statutes of limitations have been
given or requested with respect to any tax years or tax filings of the Borrower or any Subsidiary. 
 Section 3.14. ERISA. Except
as set forth in Schedule 3.14 of the Disclosure Schedule, neither the Borrower nor any ERISA Affiliate of the Borrower maintains or has any obligation to make any contributions to any pension, profit sharing or other similar plan providing
for deferred compensation to any employee. With respect to any such plan(s) as may now exist or may hereafter be established by the Borrower or any ERISA Affiliate of the Borrower, and which 

  

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constitutes an “employee pension benefit plan” within the meaning of Section 3(2) of ERISA, except as set forth on Schedule 3.14 of the
Disclosure Schedule: (a) the Borrower or the subject ERISA Affiliate has paid and shall cause to be paid when due all amounts necessary to fund such plan(s) in accordance with its terms, (b) except for normal premiums payable by the
Borrower to the Pension Benefit Guaranty Corporation (“PBGC”), the Borrower or the subject ERISA Affiliate has not taken and shall not take any action which could result in any liability to the PBGC, or any of its successors or
assigns, (c) the present value of all accrued benefits thereunder shall not at any time exceed the value of the assets of such plan(s) allocable to such accrued benefits, (d) there have not been and there shall not be any transactions such
as would cause the imposition of any tax or penalty under Section 4975 of the Code or under Section 502 of ERISA, which would adversely affect the funded benefits attributable to the Borrower or the subject ERISA Affiliate, (e) there
has not been and there shall not be any termination or partial termination thereof (other than a partial termination resulting solely from a reduction in the number of employees of the Borrower or an ERISA Affiliate of the Borrower, which reduction
is not anticipated by the Borrower), and there has not been and there shall not be any “reportable event” (as such term is defined in Section 4043(b) of ERISA) on or after the effective date of Section 4043(b) of ERISA with
respect to any such plan(s) subject to Title IV of ERISA, (f) no “accumulated funding deficiency” (as defined in Section 412 of the Code) has been or shall be incurred on or after the effective date of Section 412 of the
Code, (g) except as otherwise reflected on Schedule 3.14 of the Disclosure Schedule, such plan(s) have been and shall be determined to be “qualified” within the meaning of Section 401(a) of the Code, and have been and
shall be duly administered in compliance with ERISA and the Code, and (h) the Borrower is not aware of any fact, event, condition or cause which might adversely affect the qualified status thereof. As respects any “multi-employer
plan” (as such term is defined in Section 3(37) of ERISA) to which the Borrower or any ERISA Affiliate thereof has heretofore been, is now, or may hereafter be required to make contributions, the Borrower or such ERISA Affiliate has made
and shall make all required contributions thereto, and there has not been and shall not be any “complete withdrawal” or “partial withdrawal” (as such terms are respectively defined in Sections 4203 and 4205 of ERISA) therefrom on
the part of the Borrower or such ERISA Affiliate. 
 Section 3.15. Intellectual Property. The Borrower and the Subsidiaries own
or have the valid right to use all patents, trademarks, copyrights, software, computer programs, equipment designs, network designs, equipment configurations, technology and other intellectual property used in the Business Operations, and neither
the Company nor any Subsidiary has Knowledge that or received notice claiming that any of such intellectual property infringes upon or violates the rights of any other Person. 
 Section 3.16. Compliance with Laws. The Borrower and the Subsidiaries are in compliance with all occupational safety, health, wage and hour,
employment discrimination, environmental, flammability, labeling and other Applicable Law which are material to the Business Operations, except where such non-compliance would not, individually or in the aggregate, have a Material Adverse Effect.
Neither the Borrower nor any Subsidiary is aware of any state or facts, events, conditions or occurrences which may now or hereafter constitute or result in a violation of any Applicable Law, or which may give rise to the assertion of any such

  

 23 

 
violation, which could have a Material Adverse Effect. Neither the Borrower nor any Subsidiary has received notice of default or violation, nor is the
Borrower or any Subsidiary in default or violation, with respect to any judgment, order, writ, injunction, decree, demand or assessment issued by any court or any federal, state, local, municipal or other governmental agency, board, commission,
bureau, instrumentality or department, domestic or foreign, relating to any aspect of the Borrower’s or any Subsidiaries’ business, affairs, properties or assets. Neither the Borrower nor any Subsidiary has received notice of or been
charged with, or is, to the Borrower’s Knowledge, under investigation with respect to, any violation of any provision of any Applicable Law, which violation would have a Material Adverse Effect. 
 Section 3.17. Licenses and Permits. The Borrower and each Subsidiary has all federal, state and local licenses and permits required to be
maintained in connection with and material to the Business Operations, and all such licenses and permits are valid and in full force and effect. The Borrower and each Subsidiary has complied with the requirements of such licenses and permits in all
material respects, and has received no notice of any pending or threatened proceedings for the suspension, termination, revocation or limitation thereof. There is no circumstance or condition Known to the Borrower or a Subsidiary that would cause or
permit any of such licenses or permits to be voided, revoked or withdrawn. 
 Section 3.18. Insurance. Schedule 3.18 of
the Disclosure Schedule lists all insurance coverages maintained by the Borrower and the Subsidiaries, including the names of insurers, policy limits and deductibles. Neither the Borrower nor any Subsidiary has received written notice of
cancellation or intent not to renew any of such policies, and there has not occurred, and there does not exist, any condition (other than general industry-wide conditions) such as would cause any of such insurers to cancel any of such insurance
coverages, or would be reasonably likely to materially increase the premiums charged to the Company and the Subsidiaries for coverages consistent with the scope and amounts of coverages as in effect on the Closing Date. 
 Section 3.19. Environmental Laws. 
 (a) The Borrower and each Subsidiary has complied in all material respects with all Environmental Laws relating to its business and properties, and to the Knowledge of the Borrower and each Subsidiary there exist no
Hazardous Substances in amounts in violation of applicable Environmental Laws or underground storage tanks on any of the Real Properties the existence of which would have a Material Adverse Effect, except those that are stored and used in compliance
with Applicable Laws. 
 (b) Neither the Borrower nor any Subsidiary has received notice of any pending or threatened
litigation or administrative proceeding which in any instance (i) asserts or alleges any violation of applicable Environmental Laws on the part of the Borrower or any Subsidiary, (ii) asserts or alleges that the Borrower or any Subsidiary
is required to clean up, remove or otherwise take remedial or other response action due to the disposal, depositing, discharge, leaking or other release of any Hazardous Substances or materials, or (iii) asserts or alleges that the Borrower or
any Subsidiary is required to pay all or any portion of the costs of any past, present or future cleanup, removal or remedial or other response action which arises out 

  

 24 

 
of or is related to the disposal, depositing, discharge, leaking or other release of any hazardous substances or materials by the Borrower or any Subsidiary.
Neither the Borrower nor any Subsidiary is subject to any judgment, decree, order or citation related to or arising out of any Environmental Laws. To the Borrower’s Knowledge, neither the Borrower nor any Subsidiary has been named or listed as
a potentially responsible party by any governmental body or agency in any matter arising under any Environmental Laws. Neither the Borrower nor any Subsidiary is a participant in, nor does the Borrower or any Subsidiary have Knowledge of, any
governmental investigation involving any of the Real Properties. 
 (c) Neither the Borrower or any Subsidiary nor, to the
Borrower’s Knowledge, any other person, firm, corporation or governmental entity has caused or permitted any Hazardous Substances or other materials to be stored, deposited, treated, recycled or disposed of on, under or at any of the Real
Properties which materials, if known to be present, would reasonably be expected to require or authorize cleanup, removal or other remedial action under any applicable Environmental Laws. 
 (d) As used in this Section 3.19 and in Section 5.08 below, the following terms have the following meanings: 
 “Environmental Laws” include all federal, state, and local laws, rules, regulations, ordinances, permits, orders, and consent decrees
agreed to by the Borrower or any Subsidiary, relating to health, safety, and environmental matters applicable to the business and property of the Borrower or any Subsidiary. Such laws and regulations include but are not limited to the Resource
Conservation and Recovery Act (“RCRA”), 42 U.S.C. §6901 et seq., as amended; the Comprehensive Environmental Response, Compensation and Liability Act (“CERCLA”), 42 U.S.C. §9601 et seq., as amended; the
Toxic Substances Control Act (“TSCA”), 15 U.S.C. §2601 et seq., as amended; and the Clean Water Act, 33 U.S.C. §1331 et seq., as amended. 
 “Hazardous Substances”, “Release”, “Respond” and “Response” shall have the meanings assigned to them in CERCLA, 42 U.S.C. §9601, as amended.

 “Notice” means any summons, citation, directive, information request, notice of potential responsibility, notice of
violation or deficiency, order, claim, complaint, investigation, proceeding, judgment, letter, or other communication, written or oral, actual or threatened, from the United States Environmental Protection Agency or other federal, state, or local
agency or authority, or any other entity or individual, public or private, concerning any intentional or unintentional act or omission which involves management of Hazardous Substances in amounts in violation of Environmental Laws on or off any Real
Properties; the imposition of any lien on any Real Properties, including but not limited to liens asserted by government entities in connection with any Borrower’s or Subsidiary’s response to the presence or Release of Hazardous Substances
in amounts in violation of Environmental Laws; and any alleged violation of or responsibility under any Environmental Laws. 
 Section 3.20. Sensitive Payments. Neither the Borrower nor any Subsidiary has (a) made any contributions, payments or gifts to or for the private use of any governmental official, employee or agent where either the payment
or the purpose of such contribution, payment or gift 

  

 25 

 
is illegal under the laws of the United States or the jurisdiction in which made, (b) established or maintained any unrecorded fund or asset for any
purpose or made any false or artificial entries on its books, (c) made any payments to any person with the intention that any part of such payment was to be used for any purpose other than that described in the documents supporting the payment,
or (d) engaged in any “trading with the enemy” or other transactions violating any rules or regulations of the Office of Foreign Assets Control. 
 Section 3.21. Full Disclosure. No statement of fact made by the Borrower in this Agreement or any other Loan Document, in any SEC Report, or in any information memorandum, business summary, agreement,
certificate, schedule or other written statement furnished by the Borrower to the Lender pursuant hereto, contains or will contain any untrue statement of a material fact, or omits or will omit to state any material fact necessary to make any
statements contained herein or therein not misleading. Except for matters of a general economic or political nature which do not affect the Borrower or any Subsidiary uniquely, there is no fact presently known to the Borrower or any Subsidiary which
has not been disclosed to the Lender, which has had or would reasonably be expected to have a Material Adverse Effect. 
 Section 3.22. Reaffirmation. Each and every request by the Borrower for Advances shall constitute a reaffirmation of the truth and accuracy of the Borrowers’ representations and warranties made in this Agreement and the
Security Documents on and as of the date of such request. 
  

	IV.	CONDITIONS OF MAKING THE LOANS 

 A. The
obligation of the Lender to make the initial Loans hereunder and to consummate the other transactions contemplated hereby are subject to the following conditions precedent: 
 Section 4.01. Representations and Warranties. The representations and warranties set forth in Article III hereof and in the other Loan
Documents shall be true and correct on and as of the Closing Date. 
 Section 4.02. Loan Documents. The Borrower and its
Subsidiaries (as applicable) shall have duly executed and/or delivered to the Lender all of the following: 
 (a) The Notes;

 (b) The Guaranty Agreement, the Collateral Agreement and any and all other Security Documents required by the Lender at the
Closing Date (including, without limitation, any collateral assignments of intellectual property in recordable form and any landlord waivers or consents required by the Lender); 
 (c) The Warrant; 
 (d) The Registration Rights Agreement; 
  

 26 

 (e) A certificate or certificates of insurance, with loss payable endorsements,
evidencing the insurance required by Section 5.01(d) hereof; 
 (f) A current Borrowing Base report in conformity with
Section 5.04(e) hereof, and a written request for the borrowing of the Term Loan and the initial Advance; 
 (g) A
certificate of the Secretary or an Assistant Secretary of the Borrower and each Subsidiary, certifying the vote of the Board of Directors or other applicable governing body of the Borrower and the Subsidiaries, authorizing and directing the
execution and delivery of the Loan Documents and all further agreements, instruments, certificates and other documents pursuant hereto and thereto; 
 (h) A certificate of the Secretary or an Assistant Secretary of the Borrower and each Subsidiary, certifying the names of the officers of the Borrower and the Subsidiaries who are authorized to execute and deliver the
Loan Documents and all other agreements, instruments, certificates and other documents to be delivered pursuant hereto and thereto, together with the true signatures of such officers. The Lender may conclusively rely on such certificate until the
Lender shall receive any further such certificate canceling or amending the prior certificate and submitting the signatures of the officers named in such further certificate; 
 (j) Certified copies of the Organic Documents of the Borrower and each Subsidiary, and a certificate of the Secretary of State or other
appropriate official of the jurisdiction of incorporation of the Borrower and each Subsidiary, dated reasonably prior to the Closing Date, stating that the Borrower or the subject Subsidiary is duly formed and in good standing in such jurisdiction;
and 
 (k) Such other agreements, instruments, documents and certificates (including, without limitation, satisfactory lien
and judgment searches respecting the Borrower and the Subsidiaries) as the Lender or its counsel may reasonably request. 
 Section 4.03. Payoff and Release Letters. The Borrower shall have received, and shall have delivered to the Lender, (a) a payoff and release letter signed by the Existing Lender, in form and substance satisfactory to the
Lender, (i) confirming the amount required to be paid to the Existing Lender on the Closing Date in order to pay all of the Borrower’s and its Subsidiaries’ obligations to the Existing Lender, (ii) affirming that, upon receipt of
such amount on the Closing Date, all liens, encumbrances and security interests held by the Existing Lender shall be terminated and released, and all collateral shall be released and returned to the Borrower, and (iii) authorizing the filing,
upon receipt of such amount on the Closing Date, of termination statements in respect of all lien filings against the Borrower and/or the Subsidiaries in respect of such liens, encumbrances and security interests of the Existing Lender, and
(b) similar letters from the holders of all other secured Indebtedness (other than Indebtedness permitted under Section 6.01 hereof) of the Borrower and/or the Subsidiaries. The Borrower shall pay such amounts to such creditors on the
Closing Date out of the proceeds of the Term Loan and the initial Advance. 
  

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 Section 4.04. Legal Opinion. The Lender shall have received the favorable written opinion of
Parsons, Behle & Latimer, counsel for the Borrower and the Subsidiaries, dated the Closing Date, satisfactory to the Lender and its counsel in scope and substance. 
 Section 4.05. Fees and Reimbursements. The Borrower shall have paid the Commitment Fee and the initial Monitoring Fee, and shall have paid or
reimbursed the Lender for its out-of-pocket costs, charges and expenses (up to an aggregate maximum of $40,000) incurred to the Closing Date; and in connection herewith, the Borrower hereby irrevocably authorizes the Lender to charge such amounts as
Advances to the Borrower’s revolving credit loan account. Failure of the Lender to effect any such charge shall not excuse the Borrower from its obligation to pay such amounts. 
 Section 4.06. Further Matters. All legal matters, and the form and substance of all documents, incident to the transactions contemplated
hereby shall be satisfactory to counsel for the Lender. 
 Section 4.07. No Default. No Default or Event of Default shall have
occurred and be continuing. 
 B. The obligation of the Lender to make any Advances subsequent to the Closing Date is subject to (a) the
representations and warranties set forth in Article III and in the other Loan Documents being true and correct in all material respects (except that, to the extent that any representation or warranty is already qualified by concepts of materiality
and/or Material Adverse Effect, then such representations and warranties shall be true and correct in all respects) on and as of the subject Borrowing Date, (b) the Lender’s receipt of a current Borrowing Base report in conformity with
Section 5.04(e) hereof, (c) the execution and delivery of such further Security Documents as the Lender may have requested pursuant to the Security Documents theretofore executed and delivered, and (d) there being no continuing
Default or Event of Default. 
  

	V.	AFFIRMATIVE COVENANTS 

 The Borrower hereby
covenants and agrees that, from the date hereof and until all Obligations (whether now existing or hereafter arising) have been paid in full and the Revolving Credit Commitment has been terminated, unless the Lender shall otherwise consent in
writing, the Borrower shall, and shall cause each of its Subsidiaries to: 
 Section 5.01. Corporate and Insurance. Do or cause
to be done all things necessary to at all times (a) preserve, renew and keep in full force and effect its corporate or other legal existence, rights, licenses, permits and franchises, (b) comply with the Loan Documents and any other
agreements and instruments executed and delivered hereunder and thereunder (to the extent a party thereto), (c) maintain, preserve and protect all of its franchises and material trade names, and preserve all of its material property used or
useful in the conduct of its business and keep the same in good repair, working order and condition (reasonable wear and tear excepted), and from time to time make, or cause to be made, all needed and proper repairs, renewals, replacements,
betterments and improvements thereto, so that the Business Operations carried on in connection 

  

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therewith may be properly and advantageously conducted at all times, (d) maintain insurance in amounts, on such terms and against such risks (including
fire and other hazards insured against by extended coverage, and public liability insurance covering claims for personal injury, death or property damage) as are customary for companies of similar size in the same or similar businesses and operating
in the same or similar locations, as well as all such other insurance as is required by the Collateral Agreement, each of which policies (other than workers compensation) shall be issued by a financially sound and reputable insurer reasonably
satisfactory to the Lender and shall name the Lender as loss payee and additional insured as its interest appears and provide for the Lender to receive written notice thereof at least thirty (30) days prior to any cancellation of the subject
policy, and (e) comply with all material Contracts and material obligations to which it is a party or by which it is bound, all benefit plans which it maintains or is required to contribute to, and all Applicable Law (including, without
limitation, Environmental Laws) material to its Business Operations, and all requirements of its insurers, whether now in effect or hereafter enacted, promulgated or issued. The Borrower will provide to the Lender a certificate of the foregoing
insurance, promptly upon request. 
 Section 5.02. Payment of Taxes. File, pay and discharge, or cause to be paid and discharged,
all taxes, assessments and governmental charges or levies imposed upon the Borrower and/or any Subsidiary or upon its income and profits or upon any of its property (real, personal or mixed) or upon any part thereof, before the same shall become in
default, as well as all lawful claims for labor, materials, supplies and otherwise, which, if unpaid when due, might become a Lien or charge upon such property or any part thereof; provided, however, that neither the Borrower nor any
Subsidiary shall be required to pay and discharge or cause to be paid and discharged any such tax, assessment, charge, levy or claim so long as (a) the validity thereof shall be contested in good faith by appropriate proceedings and the
Borrower or such Subsidiary shall have set aside on its books adequate reserves with respect to any such tax, assessment, charge, levy or claim so contested, and (b) payment with respect to any such tax, assessment, charge, levy or claim shall
be made before any of the Borrower’s or such Subsidiary’s property shall be seized or sold in satisfaction thereof. 
 Section 5.03. Notices. Give prompt written notice to the Lender of (a) the filing by the Borrower of any SEC Reports, (b) any proceedings instituted against the Borrower or any Subsidiary in any federal or state court
or before any commission or other regulatory body, whether federal, state or local, which, if adversely determined, could reasonably be expected to have a Material Adverse Effect and (c) the occurrence of any material casualty to any
Collateral, any Material Adverse Effect, or any Default or Event of Default, and the action that the Borrower has taken, is taking, or proposes to take with respect thereto. 
 Section 5.04. Periodic Reports. Furnish to the Lender: 
 (a) Within ninety (90) calendar days after the end of each Fiscal Year, consolidated balance sheets, and consolidated and
consolidating statements of income, statements of stockholders’ equity, and statements of cash flows of the Borrower and its Subsidiaries, together with footnotes and supporting schedules thereto, certified (as to the consolidated statements)
by independent certified public accountants selected by the Borrower 

  

 29 

 
and reasonably acceptable to the Lender (with the form of certification to be without qualification as a going concern and otherwise reasonably satisfactory
to the Lender), showing the financial condition of the Borrower and its Subsidiaries at the close of such Fiscal Year and the results of operations of the Borrower and its Subsidiaries during such Fiscal Year; 
 (b) Within thirty (30) calendar days after the end of each calendar month (forty-five (45) calendar days in the case of the end
of a fiscal quarter), consolidated (and, if specifically requested by the Lender reasonably in advance, but not more frequently than quarterly, consolidating) unaudited balance sheets, statements of income and statements of cash flows of the
Borrower and its Subsidiaries, together with supporting schedules thereto, prepared by the Borrower and certified by the Borrower’s Chairman, President, Chief Executive Officer, Chief Financial Officer or Chief Accounting Officer, such balance
sheets to be as of the close of such calendar month and such statements of income and statements of cash flows to be for the period from the beginning of the then-current Fiscal Year to the end of such calendar month, together with comparative
statements of income and cash flows for the corresponding period in the immediately preceding Fiscal Year, in each case subject to normal audit and year-end adjustments; 
 (c) Concurrently with the delivery of each set of audited financial statements contemplated by Section 5.04(a) above, a certificate
from the independent certified public accountants for the Borrower, in form and content reasonably satisfactory to the Lender, certifying that, in connection with their audit examination which was performed to express an opinion of such financial
statements, such accountants have reviewed the provisions of this Agreement and that no Event of Default under Section 6.09 or 6.10 below has come to their attention; 
 (d) Concurrently with the delivery of each of the financial statements required by Sections 5.04(a) and 5.04(b) above, a certificate on
behalf of the Borrower (signed by the Chairman, President, Chief Executive Officer, Chief Financial Officer or Chief Accounting Officer of the Borrower), certifying that he has examined the provisions of this Agreement and that no Default or Event
of Default has occurred and/or is continuing; 
 (e) On or prior to the fifteenth (15th) calendar day of each calendar month, a detailed calculation of the Borrowing Base as of a date not earlier than the fifth (5th) calendar day of such calendar month; and on or prior to the thirtieth (30th) calendar day of each calendar month (or the last calendar day in the case of February), a reasonably detailed calculation of the Borrowing Base as of a
date not earlier than the twentieth (20th) calendar day of such calendar month; all such Borrowing Base reports
to be in form and substance, and with supporting documentation, satisfactory to the Lender; 
 (f) Prior to the beginning of
each Fiscal Year, a budget and operating plan (on a month-by-month basis) for such upcoming Fiscal Year, in such detail as may reasonably be required by the Lender; 
 (g) As and when distributed to the Borrower’s stockholders, copies of all proxy materials, reports and other information which the
Borrower provides to its stockholders; and as and when distributed to any other lenders for borrowed money to the Borrower or the Subsidiaries, copies of all reports, statements and other information provided to such lenders; and 
  

 30 

 (h) Promptly, from time to time, such other information (including, without limitation,
receivables and payables agings, and sales reports) regarding the Borrower’s or any Subsidiary’s operations, assets, business, affairs and financial condition, as the Lender may reasonably request. 
 To the extent that the financial statements required by Sections 5.04(a) and 5.04(b) are contained in any SEC Reports filed by the Borrower within the required time
period for the delivery of such financial statements, then the Borrower shall be deemed to have complied with the subject financial statement delivery by notifying the Lender of the filing of the subject SEC Report. 
 Section 5.05. Books and Records; Inspection. Maintain centralized books and records regarding all of the Business Operations at the
Borrower’s principal place of business, and permit agents or representatives of the Lender to inspect, at any time during normal business hours, upon reasonable notice, and without undue material disruption of the Business Operations, all of
the Borrower’s and its Subsidiaries’ various books and records, to make copies, abstracts and/or reproductions thereof, and to discuss the business and affairs of the Borrower and the Subsidiaries with the management of the Borrower.

 Section 5.06. Accounting. Maintain a standard system of accounting in order to permit the preparation of financial statements
in accordance with GAAP and Regulation S-X promulgated under the Act. 
 Section 5.07. Reimbursements. Pay or reimburse the
Lender or other appropriate Persons on demand for all reasonable costs, expenses and other charges incurred or payable from time to time in connection with the transactions contemplated by this Agreement, any waivers or amendments in respect of any
Loan Documents, and any “workout” or enforcement action, including but not limited to any and all search fees, recording fees, costs of inspections and legal and accounting fees. 
 Section 5.08. Environmental Response. In the event of any discharge, spill, injection, escape, emission, disposal, leak or other Release of
Hazardous Substances in amounts in violation of applicable Environmental Laws by the Borrower or any Subsidiary on any Real Property owned or leased by the Borrower or any Subsidiary, which is not authorized by a permit or other approval issued by
the appropriate governmental agencies and which requires notification to or the filing of any report with any federal or state governmental agency, the Borrower shall promptly: (a) notify the Lender; and (b) comply with the notice
requirements of the Environmental Protection Agency and applicable state agencies, and take all steps necessary to promptly clean up such discharge, spill, injection, escape, emission, disposal, leak or other Release in accordance with all
applicable Environmental Laws and the Federal National Contingency Plan, and, if required, receive a certification from all applicable state agencies or the Environmental Protection Agency, that such Real Property has been cleaned up to the
satisfaction of such agency(ies). 
  

 31 

 Section 5.09. Management. Cause Paul Jarman to continue to be employed or to function as the
chief executive officer of the Borrower, unless a successor is appointed within ninety (90) days after the termination of Mr. Jarman’s employment, and such successor shall be reasonably satisfactory to the Lender. 
 Section 5.10. Use of Proceeds. Cause all proceeds of the Loans to be utilized solely in the manner and for the purposes set forth in
Section 2.02 hereof. 
 Section 5.11. Future Subsidiaries. At any time and from time to time when the Borrower or any of its
Subsidiaries proposes to form or acquire any Subsidiary subsequent to the Closing Date, the Borrower shall give written notice thereof to the Lender reasonably in advance of the formation or acquisition of such Subsidiary, providing information
therefor of the type called for in Schedule 3.02 of the Disclosure Schedule; and contemporaneously with the formation or acquisition of such new Subsidiary, the Borrower shall cause such new Subsidiary to execute and deliver (a) a
guaranty agreement in substantially the form of the Guaranty Agreement (or a joinder agreement with respect to the existing Guaranty Agreement in form and substance reasonably satisfactory to the Lender), and (b) a Collateral Agreement (with
completed perfection certificate and other appropriate Security Documents) in substantially the form of the Collateral Agreement as currently in place (or a joinder agreement with respect to the existing Collateral Agreement in form and substance
reasonably satisfactory to the Lender) and other Security Documents as reasonably requested by the Lender. 
  

	VI.	NEGATIVE COVENANTS 

 The Borrower hereby
covenants and agrees that, until all Obligations (whether now existing or hereafter arising) have been paid in full and the Revolving Credit Commitment has been terminated, unless the Lender shall otherwise consent in writing, the Borrower shall
not, and shall not permit any Subsidiary to, directly or indirectly: 
 Section 6.01. Indebtedness. Incur, create, assume, become
or be liable in any manner with respect to, or permit to exist, any Indebtedness, other than: 
 (a) Indebtedness to
the Lender pursuant to the Loan Documents; 
 (b) liabilities with respect to trade obligations, accounts payable, advances,
royalty or other similar payments, operating leases and other normal accruals incurred in the ordinary course of business, or with respect to which the Borrower or the subject Subsidiary is contesting in good faith the amount or validity thereof by
appropriate proceedings, and then only to the extent that the Borrower or the subject Subsidiary has set aside on its books adequate reserves therefor; 
 (c) Indebtedness existing on the date of this Agreement and reflected in the Financial Statements or the footnotes thereto or owed to those Persons, in those amounts and having those maturities as set forth in
Schedule 3.01 of the Disclosure Schedule; 
  

 32 

 (d) Capitalized Leases reflected in the Financial Statements, and Capitalized Leases
hereafter entered into by the Borrower or its Subsidiaries within the limitations of Section 6.09 hereof; 
 (e) purchase
money Indebtedness incurred in connection with the Borrower’s or its Subsidiaries’ acquisition of capital assets, within the limitations of Section 6.09 hereof; 
 (f) Subordinated Debt in such amounts and upon such terms and conditions as shall be acceptable to the Lender in its sole and absolute
discretion; 
 (g) intercompany Indebtedness between the Borrower and any Wholly-Owned Subsidiary or between Wholly-Owned
Subsidiaries; 
 (h) unsecured purchase money Indebtedness incurred to sellers in connection with future business
acquisitions, up to an aggregate maximum principal amount of $1,000,000 at any time outstanding; and 
 (j) Guarantees to the
extent permitted pursuant to Section 6.03 below. 
 Section 6.02. Liens. Create, incur, assume or suffer to exist any Lien
or other encumbrance of any nature whatsoever on any of its assets, now or hereafter owned, other than: 
 (a) subject to
Section 5.02 above, Liens securing the payment of taxes which are either not yet due or the validity of which is being contested in good faith by appropriate proceedings, and as to which the Borrower or the subject Subsidiary shall have set
aside on its books adequate reserves; 
 (b) deposits under workers’ compensation, unemployment insurance and social
security laws, or to secure the performance of bids, tenders, contracts (other than for the repayment of money borrowed) or leases, or to secure statutory obligations or surety or appeal bonds, or to secure indemnity, performance or other similar
bonds in the ordinary course of business; 
 (c) statutory Liens of landlords and Liens imposed by law, such as,
carriers’, warehousemen’s, materialmen’s or mechanics’ liens, incurred by the Borrower or any Subsidiary in good faith in the ordinary course of business and discharged promptly after same are incurred; fully bonded Liens arising
out of a judgment or award against the Borrower or any Subsidiary with respect to which the Borrower or such Subsidiary shall currently be prosecuting an appeal, a stay of execution pending such appeal having been secured; and Liens arising out of a
judgment or award against the Borrower or any Subsidiary which are fully covered by insurance (subject to applicable deductibles) and for which the relevant insurer has not denied or disclaimed coverage; 
 (d) other Liens incurred in connection with Indebtedness expressly permitted pursuant to Section 6.01(d) and/or Section 6.01(e)
above, but only to the extent that such Liens secure Indebtedness in amounts not in excess of those permitted by such Section 6.01(d) and/or 

  

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Section 6.01(e), and only to the extent that such Liens to not extend to any assets or property other than the specific assets or properties acquired
pursuant to such permitted Indebtedness; 
 (e) encumbrances consisting of easements, rights-of-way, survey exceptions and
other similar restrictions on the use of Real Property, or minor irregularities in title thereto which do not materially impair the use of such property in the operation of the business of the Borrower and its Subsidiaries; 
 (f) Liens in existence on the date of this Agreement, as set forth on Schedule 6.02 of the Disclosure Schedule; 
 (g) Liens arising out of judgments or awards (i) which are fully covered by insurance (subject to applicable deductibles) and for
which the relevant insurer has not denied or disclaimed coverage, or (ii) with respect to which the Borrower or the subject Subsidiary shall be prosecuting an appeal in good faith and in respect of which a stay of execution shall have been
issued; 
 (h) Liens in favor of the Lender; and 
 (i) extensions, renewals or replacements of any Lien referred to in clauses (a) through (f) above, provided that same shall not
effect any increase in any principal amount secured thereby. 
 Section 6.03. Guarantees. Guarantee, endorse or otherwise in any
manner become or be responsible for obligations of any other Person, except (a) endorsements of negotiable instruments for collection in the ordinary course of business, and (b) guarantees by the Borrower of obligations of Wholly-Owned
Subsidiaries in the ordinary course of business. 
 Section 6.04. Sales of Assets and Management. (a) Sell, lease, transfer,
encumber or otherwise dispose of any of the Borrower’s or any Subsidiary’s properties, assets, rights, licenses or franchises other than (i) sales of inventory in the ordinary course of business, (ii) licenses, joint ventures and
related transactions entered into, modified or terminated in the ordinary course of business, or (iii) the disposition of surplus or obsolete personal properties in the ordinary course of business, or (b) permit any Affiliate of the
Borrower (other than a Subsidiary which is a party to the Collateral Agreement) to own or obtain any patent, patent application, copyright, copyright application, trademark, trademark application, license, or other intangible asset relating to the
Business Operations except in the normal course of business on terms and conditions no less favorable to the Borrower or any Subsidiary than those which could be obtained in an arms’ length transaction with an unaffiliated third party.

 Section 6.05. Sale-Leaseback. Enter into any arrangement, directly or indirectly, with any Person whereby the Borrower or any
Subsidiary shall sell or transfer any property (real, personal or mixed) used or useful in the Business Operations, whether now owned or hereafter acquired, and thereafter rent or lease such property. 
  

 34 

 Section 6.06. Investments; Acquisitions. Make any Investment in, or otherwise acquire or hold
securities (including, without limitation, capital stock and evidences of Indebtedness) of, or make loans or advances to, or enter into any arrangement for the purpose of providing funds or credit to, any other Person (including any Affiliate),
except: 
 (a) Investments in Wholly-Owned Subsidiaries which have complied with the requirements of Section 5.11
hereof; 
 (b) advances (to the extent permitted by Applicable Law, including federal securities laws) to employees of the
Borrower or any Wholly-Owned Subsidiaries for normal business expenses not to exceed at any time $35,000 in the aggregate; 
 (c) Investments of excess cash generated in the Business Operations in Cash Equivalents; and 
 (d) Investments of
cash in overnight deposits or other customary cash management Investments with commercial banks or in commercial paper satisfying the criteria for such banks or commercial paper as set forth in the definition of Cash Equivalents. 
 Section 6.07. Corporate Form; Acquisitions. Dissolve or liquidate, or consolidate or merge with or into, sell all or substantially all of the
assets of the Borrower or any Subsidiary to, or acquire all or substantially all of the securities, assets or properties of, any other Person, except for (a) consolidations of a Subsidiary with a Wholly-Owned Subsidiary; (b) mergers of a
Wholly-Owned Subsidiary into the Borrower or into a Wholly-Owned Subsidiary; (c) sales to the Borrower or another Subsidiary for fair value; or (d) if no Default or Event of Default then exists or would exist after giving effect to such
transaction, acquisitions of assets of the type customarily owned and operated by the Company and its Subsidiaries, provided that the aggregate consideration payable in any such transaction does not exceed $2,000,000 as to any individual transaction
(or group of related transactions) or $2,000,000 in the aggregate in any Fiscal Year. 
 Section 6.08. Dividends and Redemptions.
Directly or indirectly declare or pay any dividends, or make any distribution of cash or property, or both, to any Person in respect of any of the shares of the capital stock or other equity securities of the Borrower, or directly or indirectly
redeem, purchase or otherwise acquire for consideration any securities or shares of the capital stock or other equity securities of the Borrower or any other Person; provided, that this Section 6.08 shall not be deemed to prohibit the
payment of dividends or distributions by any Subsidiary to the Borrower or to any other direct or indirect Wholly-Owned Subsidiary. 
 Section 6.09. Capital Expenditures. Make aggregate Capital Expenditures (whether through cash purchase, principal payments under Capitalized Leases, or otherwise), in the aggregate for the Borrower and all Subsidiaries, in
excess of (a) $1,500,000 in the Fiscal Year ending December 31, 2006, and (b) in each Fiscal Year thereafter, the sum of $1,000,000 plus such additional amounts as may be disclosed in advance to the Lender after being approved by
management of the Borrower based upon management’s good faith assessment that no Event of Default then exists or would arise by reason of such incremental Capital Expenditures; provided, 

  

 35 

 
however, that there shall not be counted against the foregoing fixed dollar amounts any Capital Expenditures paid from the net proceeds of any equity
financing(s) consummated subsequent to September 30, 2006, to the extent that the stated use of proceeds of such equity financing(s) is Capital Expenditures. 
 Section 6.10. Other Financial Covenants. Fail to: 
 (a) achieve EBITDA of not
less than (i) $600,000 in the nine (9) month period from January 1, 2006 through September 30, 2006, (ii) $1,200,000 in the Fiscal Year ending December 31, 2006 and (iii) $800,000 in each fiscal quarter of each
Fiscal Year commencing with the fiscal quarter ending March 31, 2007; provided, however, that it shall not be an Event of Default if (A) EBITDA in any quarterly period described in clause (iii) hereof is equal to or
greater than 50% of the required EBITDA for such fiscal quarter, and (B) the aggregate EBITDA for such fiscal quarter and the next succeeding fiscal quarter is equal to or greater than the combined required EBITDA for such two fiscal quarters.

 (b) maintain a Fixed Charge Coverage Ratio of not less than (i) 0.4 to 1.0 for the month of June 2006 (provided that
it shall not be an Event of Default if the Fixed Charge Coverage Ratio for such month is less than the required ratio but would equal or exceed the required ratio if EBITDA were $50,000 greater in such month), (ii) 0.7 to 1.0 for the three
(3) month period ending September 30, 2006, and (iii) 1.0 to 1.0 for each fiscal quarter commencing with the fiscal quarter ending December 31, 2006; and if the Company receives proceeds from any sales of equity securities
between the Closing Date and September 30, 2006, then the net proceeds received by the Company from such equity issuances shall be added to EBITDA solely for the purposes of calculating the Fixed Charge Coverage Ratio under clauses (i) and
(ii) hereof (but not for purposes of clause (iii) hereof or Section 6.10(a) above). 
 Section 6.11. Compensation.
Directly or indirectly pay any compensation of any types or in any amounts to any executive officers of the Borrower except (a) in accordance with the employment agreements between the Borrower and such executive officers as in effect on the
Closing Date, or (b) as otherwise approved by the independent Compensation Committee of the Board of Directors of the Borrower but in no case in any amount or amounts which would cause or reasonably be expected to cause a Material Adverse
Effect. 
 Section 6.12. Change of Business. Directly or indirectly: (a) engage in a business materially different from the
general nature of the Business Operations (i) as now being conducted, or (ii) as the same may hereafter be reasonably expanded from time to time in like areas of business; (b) wind up the Business Operations or cease substantially all
of its normal Business Operations for a period in excess of ten (10) consecutive days; or (c) suffer any material disruption, interruption or discontinuance of a material portion of its normal Business Operations for a period in excess of
ten (10) consecutive days. 
 Section 6.13. Receivables. Sell or assign in any way any accounts receivable, promissory notes
or trade acceptances held by the Borrower or any Subsidiary with or without recourse, except for collections (including endorsements) in the ordinary course of business. 
  

 36 

 Section 6.14. Certain Amendments. Agree, consent, permit or otherwise undertake to amend any
of the terms or provisions of the Borrower’s or any Subsidiary’s Organic Documents in a manner which may impair in any respect any of the Lender’s rights under any of the Loan Documents. 
 Section 6.15. Affiliate Transactions. Enter into any Contract, agreement or transaction with any Affiliate of the Borrower except (a) as
disclosed in Schedule 6.15 of the Disclosure Schedule, (b) for intercompany Indebtedness between the Borrower and any Wholly-Owned Subsidiary or between any Wholly-Owned Subsidiaries or (c) in the normal course of business on terms
and conditions no less favorable to the Borrower or any Subsidiary than those which could be obtained in an arms’ length transaction with an unaffiliated third party. 
 Section 6.16. Fiscal Year. Amend its Fiscal Year. 
 Section 6.17. Subordinated Debt. Prepay, redeem or purchase any Subordinated Debt. 
  

	VII.	DEFAULTS 

 Section 7.01. Events of
Default. Each of the following events is herein, and in the Notes, sometimes referred to as an Event of Default: 
 (a) if
any representation or warranty made herein or in any other Loan Document, or in any certificate, financial statement, Borrowing Base report, instrument or other written statement furnished by the Borrower or any Subsidiary in connection with this
Agreement or any of the borrowings hereunder, shall be false, inaccurate or misleading in any material respect when made or when deemed made hereunder; 
 (b) any default in the payment of any principal or interest under either of the Notes or any other Obligations when the same shall be due and payable, whether at the due date thereof or at a date required for
prepayment or by acceleration or otherwise, and the continuance of any such non-payment (in whole or in part) for a period of three (3) Business Days; 
 (c) any default in the due observance or performance of any covenant, condition or agreement contained in any Section of Article VI hereof, which, if capable of being cured, is not fully cured within thirty
(30) days after the occurrence thereof; 
 (d) any default in the due observance or performance of any covenant,
condition or agreement to be observed or performed under Article V hereof, or otherwise pursuant to the terms hereof, and the continuance of such default unremedied for a period of thirty (30) days (five (5) Business Days in the case of
Section 5.01(d) hereof) after written notice thereof to the Borrower; 
 (e) any default with respect to any Indebtedness
for money borrowed of the Borrower or any of the Subsidiaries (other than to the Lender) in an amount in excess of $50,000, if the effect of such default is to permit the holder, with or without notice or lapse of 

  

 37 

 
time or both, to accelerate the maturity of any such Indebtedness for money borrowed or to cause such Indebtedness for money borrowed to become due prior to
the stated maturity thereof; 
 (f) if the Borrower or any Subsidiary shall: (i) apply for or consent to the appointment
of a receiver, trustee, custodian or liquidator of it or any of its properties, (ii) admit in writing its inability to pay its debts as they mature, (iii) make a general assignment for the benefit of creditors, (iv) be adjudicated a
bankrupt or insolvent or be the subject of an order for relief under Title 11 of the United States Code, or (v) file a voluntary petition in bankruptcy, or a petition or an answer seeking reorganization or an arrangement with creditors or to
take advantage or any bankruptcy, reorganization, insolvency, readjustment of debt, dissolution or liquidation law or statute, or an answer admitting the material allegations of a petition filed against him or it in any proceeding under any such
law, or (vi) take or permit to be taken any action in furtherance of or for the purpose of effecting any of the foregoing; 
 (g) if any order, judgment or decree shall be entered, without the application, approval or consent of the Borrower or any Subsidiary, by any court of competent jurisdiction, approving a petition seeking reorganization of the Borrower or
any Subsidiary, or appointing a receiver, trustee, custodian or liquidator of the Borrower or any Subsidiary, or of all or any substantial part of its assets, and such order, judgment or decree shall continue unstayed and in effect for any period of
sixty (60) days; 
 (h) if final judgment(s) for the payment of money in an uninsured amount in excess of $150,000
individually or in the aggregate shall be rendered against the Borrower and/or any Subsidiary, and the same shall remain undischarged or unbonded for a period of thirty (30) consecutive days, during which execution shall not be effectively
stayed; 
 (i) the occurrence of any levy upon or seizure or attachment of, or any uninsured loss of or damage to, any
property of the Borrower or any Subsidiary having an aggregate fair value or repair cost (as the case may be) in excess of $150,000 individually or in the aggregate, and any such levy, seizure or attachment shall not be set aside, bonded or
discharged within thirty (30) days after the date thereof; 
 (j) if any Lien purported to be created by any Security
Document shall cease to be a valid perfected first priority Lien (subject only to any priority accorded by law to Permitted Liens) on the assets or properties covered thereby, or the Borrower or any Subsidiary shall assert in writing that any Lien
purported to be created by any Security Document is not a valid perfected first priority lien (subject only to any priority accorded by law to Permitted Liens) on the assets or properties purported to be covered thereby; 
 (k) if any of the Loan Documents shall cease to be in full force and effect (other than as a result of the discharge thereof in accordance
with the terms thereof or by written agreement of all parties thereto); 
 (l) if the Common Stock shall not be listed or
traded on any national securities exchange, or shall cease to be actively quoted on the OTC Bulletin Board, for any period in excess of thirty (30) consecutive days; or 
  

 38 

 (m) if the Borrower or any Subsidiary shall be indicted for or convicted of any criminal
offense; or 
 (n) the occurrence of a Material Adverse Effect. 
 Section 7.02. Remedies. Upon the occurrence of any Event of Default, and at all times thereafter during the continuance thereof: (a) the
Notes, and any and all other Obligations, shall, at the Lender’s option (except in the case of Sections 7.01(f) and 7.01(g) hereof, the occurrence of which shall automatically effect acceleration, regardless of any action or forbearance in
respect of any prior or ongoing Default or Event of Default which may be inconsistent with such automatic acceleration), become immediately due and payable, both as to principal, interest and other charges, without presentment, demand, protest or
notice of any kind, all of which are hereby expressly waived, anything contained herein or in the Notes or other evidence of such Obligations to the contrary notwithstanding, (b) all outstanding Obligations under the Notes, and all other
outstanding Obligations, shall bear interest at the default rate of interest provided in the Notes, (c) the Lender may file suit against the Borrower on the Notes and/or seek specific performance or injunctive relief thereunder (whether or not
a remedy exists at law or is adequate), (d) the Lender shall have the right, in accordance with the Security Documents, to exercise any and all remedies in respect of such or all of the Collateral as the Lender may determine in its discretion
(without any requirement of marshalling of assets, or other such requirement), and (e) the Revolving Credit Commitment shall, at the Lender’s option (except in the case of Sections 7.01(f) and 7/01(g) hereof, the occurrence of which shall
automatically effect termination, regardless of any action or forbearance in respect of any prior or ongoing Default or Event of Default which may be inconsistent with such automatic termination), be immediately terminated or reduced, and the Lender
shall be under no further obligation to consider making any further Advances. 
  

	VIII. 	PARTICIPATING LENDERS; ASSIGNMENT. 

 Section 8.01. Participations. Anything in this Agreement to the contrary notwithstanding, the Lender may, at any time and from time to time, without in any manner affecting or impairing the validity of any Obligations, transfer,
assign or grant participating interests in the Loans as the Lender shall in its sole discretion determine, to such other Persons (the “Participants”) as the Lender may determine. Upon any such transfer, assignment or granting of
participating interests, the Participants shall be deemed to be included within the term “Lender” for all purposes of this Agreement, subject to such agreements and arrangements as the Lender and the Participants may agree upon.
Notwithstanding the granting of any such participating interests: (a) the Borrower shall look solely to the Lender for all purposes of this Agreement and the transactions contemplated hereby, (b) the Borrower shall at all times have the
right to rely upon any waivers or consents signed by the Lender as being binding upon all of the Participants, and (c) all communications in respect of this Agreement and such transactions shall remain solely between the Borrower and the Lender
(exclusive of Participants) hereunder. 
 Section 8.02. Transfer. Anything in this Agreement to the contrary notwithstanding, the
Lender may, at any time and from time to time, without in any manner affecting or impairing the 

  

 39 

 
validity of any Obligations, transfer and assign all or any portion of its interest in this Agreement, the Notes and the other Loan Documents to any Person
(an “Assignee Lender”) as the Lender may determine. Upon any such transfer or assignment, the Assignee Lender shall be deemed to succeed (to the extent of the interest assigned) to the rights and obligations of the Lender for all
purposes of this Agreement. In the event of any transfer and assignment of the Lender’s entire interest in this Agreement, the Notes and the Security Documents, the Lender shall be replaced by the Assignee Lender as “Secured Party”
under the Collateral Agreement and all other Security Documents. 
  

	IX.	MISCELLANEOUS 

 Section 9.01.
Survival. This Agreement and all covenants, agreements, representations and warranties made herein and in the certificates delivered pursuant hereto, shall survive the making by the Lender of the Loans and the execution and delivery to the
Lender of the Notes, and shall continue in full force and effect for so long as the Notes or any other Obligations are outstanding and unpaid or the Revolving Credit Commitment remains outstanding. Whenever in this Agreement any of the parties
hereto is referred to, such reference shall be deemed to include the successors and permitted assigns of such party; and all covenants, promises and agreements in this Agreement contained, by or on behalf of the Borrower shall inure to the benefit
of the successors and assigns of the Lender. 
 Section 9.02. Indemnification. The Borrower shall indemnify the Lender and its
directors, officers, employees, attorneys and agents against, and shall hold the Lender and such Persons harmless from, any and all losses, claims, damages and liabilities and related expenses, including reasonable counsel fees and expenses,
incurred by the Lender or any such Person arising out of, in any way connected with, or as a result of: (a) the use of any of the proceeds of the Loans made by the Lender to the Borrower; (b) this Agreement, the ownership and operation of
the Borrower’s and the Subsidiaries’ assets, including all Real Properties and improvements or any Contract, the performance by the Borrower or any other Person of their respective obligations thereunder, and the consummation of the
transactions contemplated by this Agreement; and/or (c) any claim, litigation, investigation or proceeding relating to any of the foregoing, whether or not the Lender or its directors, officers, employees, attorneys or agents are a party
thereto; provided that such indemnity shall not apply to any such losses, claims, damages, liabilities or related expenses arising from (i) any unexcused breach by the Lender of any of its obligations under this Agreement, (ii) the
willful misconduct or gross negligence of the Lender as determined by a final, non-appealable judgment of a court of competent jurisdiction, or (iii) the breach of any commitment or legal obligation of the Lender to any Person other than the
Borrower or its Affiliates, provided that such breach is determined pursuant to a final and nonappealable decision of a court of competent jurisdiction. The foregoing indemnity shall remain operative and in full force and effect regardless of
the expiration or any termination of this Agreement, the consummation of the transactions contemplated by this Agreement, the repayment of the Loans, the invalidity or unenforceability of any term or provision of any Loan Document, any investigation
made by or on behalf of the Lender, and the content or accuracy of any representation or warranty made by the Borrower or any Subsidiary in any Loan Document. All amounts due under this Section 9.02 shall be payable on written demand therefor.

  

 40 

 Section 9.03. Governing Law. This Agreement and the other Loan Documents shall (irrespective
of where same are executed and delivered) be governed by and construed in accordance with the laws of the State of New York (without giving effect to principles of conflicts of laws). 
 Section 9.04. Waiver and Amendment. Neither any modification or waiver of any provision of this Agreement, the Notes, or any other Loan
Document, nor any consent to any departure by the Borrower or any Subsidiary therefrom, shall in any event be effective unless the same shall be set forth in writing duly signed or acknowledged by the Lender and the Borrower, and then such waiver or
consent shall be effective only in the specific instance, and for the specific purpose, for which given. No notice to or demand on the Borrower in any instance shall entitle the Borrower to any other or future notice or demand in the same, similar
or other circumstances. 
 Section 9.05. Reservation of Remedies. Neither any failure nor any delay on the part of the Lender in
exercising any right, power or privilege hereunder or under the Notes or any other Loan Document shall operate as a waiver thereof, nor shall a single or partial exercise thereof preclude any other or future exercise, or the exercise of any other
right, power or privilege. 
 Section 9.06. Notices. All notices, requests, demands and other communications under or in respect
of this Agreement or any transactions hereunder shall be in writing (which may include telegraphic or telecopied communication) and shall be personally delivered or mailed (by prepaid registered or certified mail, return receipt requested), sent by
prepaid recognized overnight courier service, or telegraphed or telecopied by facsimile transmission to the applicable party at its address or telecopier number indicated below. 
 If to the Lender: 
 ComVest Capital LLC

 One North Clematis, Suite 300 
 West Palm Beach, FL 33401 
 Attention: Chief Financial Officer 
 Telecopier: (212) 829-5986 
 with a copy
to: 
 Greenberg Traurig, LLP 
 200 Park Avenue 
 New York, New York 10166 
 Attention: Shahe Sinanian, Esq. 
 Telecopier: (212) 801-6400 
  

 41 

 If to the Borrower: 
 UCN, Inc. 
 14870 Pony Express Road 
 Bluffdale, Utah 84065 
 Attention: Chief
Financial Officer 
 Telecopier: (801) 715-5022 
 with a copy to: 
 Parsons Behle & Latimer 
 201 South Main Street, Suite 1800 
 Salt Lake
City, Utah 84111-2218 
 Attention: Mark E. Lehman, Esq. 
 Telecopier: (801) 536-6111 
 or, as to each party, at such other address or telecopier number as shall be designated by
such party in a written notice to the other party delivered as aforesaid. All such notices, requests, demands and other communications shall be deemed given (a) when personally delivered, (b) three (3) Business Days after being
deposited in the mails with postage prepaid (by registered or certified mail, return receipt requested), (c) one (1) Business Day after being delivered to the telegraph company or overnight courier service, if prepaid and sent overnight
delivery, addressed as aforesaid and with all charges prepaid or billed to the account of the sender, or (d) when sent by facsimile transmission to a telecopier number designated by such addressee. 
 Section 9.07. Binding Effect. This Agreement shall be binding upon and inure to the benefit of the Borrower and the Lender and their
respective successors and assigns, except that the Borrower shall not assign any of its rights or obligations hereunder without the prior written consent of the Lender. 
 Section 9.08. Consent to Jurisdiction; Waiver of Jury Trial. The Borrower hereby consents to the jurisdiction of all courts of the State of New York and the United States District Court for the Southern
District of New York, as well as to the jurisdiction of all courts from which an appeal may be taken from such courts, for the purpose of any suit, action or other proceeding arising out of or with respect to this Agreement, any other Loan Document,
any other agreements, instruments, certificates or other documents executed in connection herewith or therewith, or any of the transactions contemplated hereby or thereby, or any of the Borrower’s or any Subsidiary’s obligations hereunder
or thereunder. The Borrower hereby waives the right to interpose any counterclaims (other than compulsory counterclaims) in any action brought by the Lender hereunder or in respect of any other Loan Document, provided that this waiver shall not
preclude the Borrower from pursuing any such claims by means of separate proceedings. THE BORROWER HEREBY EXPRESSLY WAIVES ANY AND ALL OBJECTIONS WHICH IT MAY HAVE AS TO VENUE IN ANY OF SUCH COURTS, AND ALSO WAIVES TRIAL BY JURY IN ANY SUCH SUIT,
ACTION OR PROCEEDING. The Lender may file a copy of this Agreement as evidence of the foregoing waiver of right to jury trial. 
 Section 9.09. Certain Waivers. The Borrower and the Lender each hereby waives any claims for special, consequential or punitive damages in any way arising out of or relating to this Agreement, any of the other Loan Documents, or
any breach hereof or thereof. 
  

 42 

 Section 9.10. Severability. If any provision of this Agreement is held invalid or
unenforceable, either in its entirety or by virtue of its scope or application to given circumstances, such provision shall thereupon be deemed modified only to the extent necessary to render same valid, or not applicable to given circumstances, or
excised from this Agreement, as the situation may require, and this Agreement shall be construed and enforced as if such provision had been included herein as so modified in scope or application, or had not been included herein, as the case may be.

 Section 9.11. Captions. The Article and Section headings in this Agreement are included herein for convenience of reference
only, and shall not affect the construction or interpretation of any provision of this Agreement. 
 Section 9.12. Sole and Entire
Agreement. This Agreement, the Notes, the other Loan Documents, and the other agreements, instruments, certificates and documents referred to or described herein and therein constitute the sole and entire agreement and understanding between the
parties hereto as to the subject matter hereof, and supersede all prior discussions, agreements and understandings of every kind and nature between the parties as to such subject matter. 
 Section 9.13. Confidentiality. The Lender shall not disclose any Confidential Information to any Person without the prior consent of the
Borrower; provided, however, that nothing herein contained shall limit any disclosure of the tax structure of the transactions contemplated hereby, or the disclosure of any information (a) to the extent required by statute, rule,
regulation or judicial process, (b) to counsel for the Lender, (c) to bank examiners, auditors, accountants or, if required by law, any regulatory authority, (d) to the officers, partners, managers, directors, employees, agents and
advisors (including independent auditors and counsel) of the Lender, (e) in connection with any litigation which relates to this Agreement to which the Lender is a party, (f) to a subsidiary or Affiliate of the Lender, or (g) to any
assignee or participant (or prospective assignee or participant) which agrees to be bound by this Section 9.13, and further provided, that in no event shall the Lender be obligated or required to return any materials furnished by the
Borrower. The obligations of the Lender under this Section 9.13 shall supersede and replace the obligations of the Lender under any confidentiality letter in respect of this financing previously signed and delivered by the Lender to the
Borrower. 
 Section 9.14. Counterparts; Fax Signatures. This Agreement may be executed in any number of counterparts, all of
which shall constitute one and the same agreement. This Agreement may be executed by fax signatures, each of which shall be fully binding on the signing party. 
 [The remainder of this page is intentionally blank] 
  

 43 

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed by their
duly authorized officer as of the day and year first written above. 
  

			
	COMVEST CAPITAL LLC
		
	 By:
	 	 /s/ Larry E. Lenig, Jr.

		 	 Name: Larry E. Lenig, Jr.

		 	 Title: Senior Partner/Portfolio Manager

	
	UCN, INC.
		
	 By:
	 	 /s/ Paul Jarman

		 	 Name: Paul Jarman

		 	 Title: Chief Executive Officer

  

 44Form of Revolving Credit Note - UCN/ ComVest

 Exhibit 10.2 
 REVOLVING CREDIT NOTE 
  

			
	 $7,500,000
	  	May __, 2006

 FOR VALUE RECEIVED, the undersigned, UCN, INC., a Delaware corporation (the
“Maker”), hereby promises to pay to the order of COMVEST CAPITAL LLC, a Delaware limited liability company (“ComVest”), and/or to the order of any subsequent holder(s) of this Note (hereinafter, collectively with ComVest,
referred to as the “Payee”), on May __, 2010 (or sooner by reason of an Event of Default or required prepayment in accordance with the Loan Agreement hereinafter described), the principal sum of Seven Million Five Hundred Thousand
($7,500,000) Dollars or, if less, the aggregate unpaid principal amount of all Revolving Credit Advances made by the Payee to the Maker pursuant to that certain Revolving Credit and Term Loan Agreement dated as of May __, 2006 by and between ComVest
and the Maker (as same may be amended from time to time, the “Loan Agreement”), together with interest (computed as hereinafter provided) on any and all principal amounts outstanding hereunder from time to time from the date hereof until
payment in full hereof, at the rate of nine (9%) percent per annum; provided, however, that during the continuance of any Event of Default and/or Make-Up Period under the Loan Agreement, the interest rate hereunder shall be
increased to twelve (12%) percent per annum. All interest shall be computed on the daily unpaid principal balance hereof based on a three hundred sixty (360) day year, and shall be payable monthly in arrears on the last day of each
calendar month commencing May 31, 2006, and upon maturity or acceleration hereof. 
 Subject to the payment of any prepayment premium
required pursuant Section 2.03(c) of the Loan Agreement, the Maker shall have the right, at any time and from time to time, to prepay all or any portion of the principal balance of this Note upon three (3) business days’ prior written
notice to the Payee, stating the amount of the prepayment and any applicable prepayment premium. In addition, the Maker shall be required to make principal payments hereunder, without requirement of notice or demand, as and to the extent provided in
Section 2.01(d) of the Loan Agreement. 
 Unless the Maker shall be otherwise notified in writing by ComVest, all principal, interest
and prepayment premium hereunder are payable in lawful money of the United States of America at the office of ComVest set forth in the Loan Agreement in immediately available funds. Payments of principal, interest and prepayment premium hereunder
shall be made, at the Payee’s option, by debiting any demand deposit account(s) in the name of the Maker at the Payee (or any agent of the Payee) or in such other reasonable manner as may be designated by the Payee in writing to the Maker and
in any event shall be made in immediately available funds. The Maker hereby irrevocably authorizes the Payee to so debit any and all such demand deposit accounts. 
 The Maker hereby waives presentment, demand, dishonor, protest, notice of protest, diligence and any other notice or action otherwise required to be given or taken under the law in connection with the delivery,
acceptance, performance, default, enforcement or collection of this Note, and expressly agrees that this Note, or any payment hereunder, may be extended, modified or subordinated (by forbearance or otherwise) from time to time, without in any way
affecting the liability of the Maker. The Maker hereby further waives the benefit of any exemption under 

 
the homestead exemption laws, if any, or any other exemption, appraisal or insolvency laws, and consents that the Payee may release or surrender, exchange or
substitute any personal property or other collateral security now held or which may hereafter be held as security for the payment of this Note. 
 This Note is the Revolving Credit Note issued pursuant to the terms of the Loan Agreement and is secured pursuant to the provisions of certain “Security Documents” referred to in the Loan Agreement. This Note is entitled to all of
the benefits of the Loan Agreement and said Security Documents, including provisions governing the payment and the acceleration of maturity hereof, which agreements and instruments are hereby incorporated by reference herein and made a part hereof.
The occurrence or existence of an Event of Default thereunder shall constitute a default under this Note and shall entitle the Payee to accelerate the entire indebtedness hereunder and take such other action as may be provided for in the Loan
Agreement and/or any and all other instruments evidencing and/or securing the indebtedness under this Note, or as may be provided under the law. 
 In the event that any holder of this Note shall exercise or endeavor to exercise any of its remedies hereunder or under the Loan Agreement or any of the Security Documents, the Maker shall pay all reasonable costs and expenses incurred in
connection therewith, including, without limitation, reasonable attorneys’ fees, all of which costs and expenses shall be obligations under and part of this Note; and the holder hereof may take judgment for all such amounts in addition to all
other sums due hereunder. 
 No consent or waiver by the holder hereof with respect to any action or failure to act which, without such
consent or waiver, would constitute a breach of any provision of this Note shall be valid and binding unless in writing and signed by the Maker and by the holder hereof. 
 All agreements between the Maker and the Payee are hereby expressly limited to provide that in no contingency or event whatsoever, whether by reason of acceleration of maturity of the indebtedness evidenced hereby or
otherwise, shall the amount paid or agreed to be paid to the Payee for the use, forbearance or detention of the indebtedness evidenced hereby exceed the maximum amount which the Payee is permitted to receive under applicable law. If, from any
circumstances whatsoever, fulfillment of any provision hereof or of any of the Security Documents or the Loan Agreement, at the time performance of such provision shall be due, shall involve transcending the limit of validity prescribed by law,
then, ipso facto, the obligation to be fulfilled shall automatically be reduced to the limit of such validity, and if from any circumstance the Payee shall ever receive as interest an amount which would exceed the highest lawful rate,
such amount which would be excessive interest shall be applied to the reduction of the principal balance of any of the Maker’s Obligations (as such term is defined in the Loan Agreement) to the Payee, and not to the payment of interest
hereunder. To the extent permitted by applicable law, all sums paid or agreed to be paid for the use, forbearance or detention of the indebtedness evidenced by this Note shall be amortized, prorated, allocated and spread throughout the full term of
such indebtedness until payment in full, to the end that the rate or amount of interest on account of such indebtedness does not exceed any applicable usury ceiling. As used herein, the term “applicable law” shall mean the law in effect as
of the date hereof, provided, however, that in the event there is a change in the law which results in a higher permissible rate of interest, then 

  

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this Note shall be governed by such new law as of its effective date. This provision shall control every other provision of all agreements between the Maker
and the Payee. 
 This Note shall be governed by and construed in accordance with the laws of the State of New York, except to the extent
that such laws are superseded by Federal enactments. 
 IN WITNESS WHEREOF, the Maker has caused this Note to be executed by its duly
authorized officers as of the date first set forth above. 
  

					
	UCN, INC.
		
	By:	 	  
		 	 Name:
	 	
		 	 Title:
	 	

  

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