Document:

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                                                                    Exhibit 10.3

As Filed with the Securities and Exchange Commission on February 14, 2000.
*INFORMATION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

                          TECHNOLOGY LICENSE AGREEMENT

This License Agreement ("the AGREEMENT"), is made and entered into this ___ day
of November, 1999 ("the EFFECTIVE DATE") by and between:

        INTERMIND CORPORATION, to be renamed as OneName Corporation, a
        Washington corporation duly organized under law and having a place of
        business at 2101 Fourth Avenue, Suite 230, Seattle, WA 98121
        ("ONENAME");

        and

        N2H2, INC., a Washington corporation with a place of business at 900
        Fourth Avenue, Suite 3400, Seattle, WA 98164 ("N2H2").

WHEREAS, ONENAME has developed, and plans to further enhance, certain technology
it calls eXtensible Name Service ("XNS"), which is defined in a Strategic
Marketing Agreement ("MARKETING AGREEMENT") entered into by ONENAME and N2H2, a
copy of which is attached as Schedule A, and ONENAME is the owner of other
technology and intellectual property rights relating to XNS;

WHEREAS, ONENAME intends to use the XNS technology to provide enhanced Internet
address and naming services using web agents to control and automate
communications;

WHEREAS, the XNS technology is intended to include privacy filters that can,
among other things, monitor and manage the email communications of ONENAME's
customers and such customers may use ONENAME's privacy filters either at the
client level ("CLIENT PRIVACY FILTER"), or at the server level ("SERVER PRIVACY
FILTER");

WHEREAS, ONENAME and N2H2 desire to develop products which use and support XNS
and other technologies relating to XNS; and,

WHEREAS, N2H2 desires to license certain rights relating to XNS and other
technology relating to XNS from ONENAME;

NOW THEREFORE, in consideration of the promises, mutual covenants and agreements
set forth herein, and in the MARKETING AGREEMENT, ONENAME and N2H2 agree as
follows:

1.  DEFINITIONS

    1.1. PREVIOUSLY DEFINED TERMS. The terms "AGREEMENT," "MARKETING AGREEMENT,"
         "EFFECTIVE DATE," "ONENAME,"

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         "N2H2," "CLIENT PRIVACY FILTER," and "SERVER PRIVACY FILTER" have the
         same meanings as ascribed to them above. Terms defined in MARKETING
         AGREEMENT shall have the meaning defined in MARKETING AGREEMENT, unless
         otherwise defined herein.

    1.2. PARTIES, PARTY. The term "PARTIES" means ONENAME and N2H2,
         collectively. The term "PARTY" means either ONENAME or N2H2.

    1.3. XNS, XSP, and XNSORG. The terms "XNS SERVICE PROVIDER" and "XSP" mean
         the registrars and operators of XNS servers and agents, as defined in
         the MARKETING AGREEMENT. The terms "XNS PUBLIC TRUST ORGANIZATION" and
         "XNSORG" mean an international non-profit organization ONENAME is
         establishing to maintain the XNS protocol, vocabulary, and XSP
         quality-of-service standards.

    1.4. PATENT RIGHTS. The term "PATENT RIGHTS" means and includes U.S. Patent
         No. 5,862,325 listed in Schedule B ("PATENT"), U.S. and foreign patent
         applications listed in schedule B ("PATENT APPLICATIONS"), any U.S. or
         foreign patent issuing thereon, any U.S. or foreign patent issuing from
         any applications claiming priority to the PATENT or any of the PATENT
         APPLICATIONS, and any reexamination certificates or reissued patent to
         issue based on any such U.S. or foreign patents or the PATENT.

    1.5. COMPUTER PROGRAM. The terms "COMPUTER PROGRAM" and "COMPUTER PROGRAMS"
         include computer program, module, database manager, agent, proxy,
         socket, or any other software entity or collection of computer program
         instructions for causing a computer to perform a particular task.

    1.6. TECHNOLOGY. The term "TECHNOLOGY" means technology for implementing:

         1.6.1. Data communication control performed by an intermediary COMPUTER
                PROGRAM (for example any proxy computer program which operates
                between two nodes of a network, for example between a client and
                server computer program or between two server programs, in order
                to control data communications between said nodes, for example
                to filter said communications) for transferring information
                from a publisher of information to a subscriber of information,
                such COMPUTER PROGRAM incorporating, implementing, relying on,
                or in any way using or improving on techniques described in the
                PATENT in sections titled Basic Processes and Advanced System
                Architecture ("DATA COMMUNICATION CONTROL SECTIONS") and/or
                claimed by the claims of the PATENT the subject matter of which
                are mainly described in the DATA COMMUNICATION CONTROL SECTIONS
                of the PATENT. Such data communication control includes content
                filtering of data transferred over

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                the World Wide Web, filtering email messages, performing access
                control, personalizing advertisement displayed to a user, and
                integrating data exchange with third party systems.

        1.6.2.  Processing and additional control of metadata created by and
                during performing data communication control described in 1.6.1
                by incorporating, implementing, relying on, or in any way using
                or improving on techniques described in the Patent in sections
                titled Event Tracking Control, Data Archiving, and Reporting and
                Statistics Control ("METADATA CONTROL AND PROCESSING SECTIONS')
                and/or claimed by the claims of the PATENT the subject matter of
                which were mainly described in the METADATA CONTROL AND
                PROCESSING SECTIONS of the PATENT. Such processing and
                additional control includes data mining of log files created by:
                content filtering of data transferred over the World Wide Web;
                filtering email messages, and personalizing advertisement
                displayed to a user;

        1.6.3.  Controlling email messages in performing the data communication
                control described in 1.6.1 and in performing the processing and
                additional control of metadata described in 1.6.2, including
                automatic addition of metadata to email messages or headers to
                permit automated processing of email messages at email
                recipients, such control of email messages incorporating,
                implementing, relying on, or in any way using or improving on
                techniques described in the PATENT in sections titled Message
                Objects, Data Exchange Control, Communication Object Exchange
                Control, and Forwarding and Chaining Control ("EXCHANGE CONTROL
                SECTIONS") and/or claimed by the claims of the PATENT the
                subject matter of which were mainly described in the EXCHANGE
                CONTROL SECTIONS of the PATENT. Such control of email messages
                includes automated and semi-automated processing of page filter
                request messages (for example, in the case of a school system,
                prioritizing such requests in a particular order of priority
                such as the following order: first, requests from school
                administrators; second, requests by classroom teachers; third,
                requests by parents; and fourth, requests by students).

                The TECHNOLOGY includes technical know how; data communication
                standards and protocols; technical manuals; trade secrets;
                COMPUTER PROGRAMS for implementing the data communication
                control described in 1.6.1 the processing and additional control
                described in 1.6.2, and email control described in 1.6.3; the
                COBRANDED PRODUCTS as delivered by ONENAME, and any other
                related products, techniques, and technology.

                Notwithstanding the foregoing, nothing in this definition, the
                above examples or the AGREEMENT shall be deemed to constitute
                any acknowledgement, admission or waiver by N2H2 that the PATENT
                RIGHTS grant exclusive rights to any particular development,
                product,

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                service, technology or implementation thereof, and N2H2 hereby
                expressly reserves such rights as to claims regarding the scope
                or applicability of the PATENT RIGHTS to any N2H2 development,
                product, service, technology, or implementation thereof, whether
                now existing or hereafter devised.

        1.7.    COBRANDED PRODUCTS. "APPROVED CLIENT PLATFORMS" means Windows
                95, Windows 98, Windows NT version 4.0 and higher, and Apple
                Macintosh version 8.1 and higher. "APPROVED SERVER PLATFORMS"
                means a single UNIX (including Linux) or Windows NT server
                platform, with versions to be mutually agreed upon. "COBRANDED
                CLIENT" means versions of the CLIENT PRIVACY FILTER made
                specifically for the APPROVED CLIENT PLATFORMS that contain the
                branding of both ONENAME and N2H2. The COBRANDED CLIENT includes
                all new versions of, or upgrades and enhancements to, the
                COBRANDED CLIENT that ONENAME makes generally available for the
                COBRANDED CLIENT. "COBRANDED SERVER" means versions of the
                SERVER PRIVACY FILTER made specifically for the APPROVED SERVER
                PLATFORMS that contain the branding of both ONENAME and N2H2.
                The COBRANDED SERVER includes all new versions of, or upgrades
                and enhancements to, the COBRANDED SERVER that ONENAME makes
                generally available for the COBRANDED SERVER. "COBRANDED
                PRODUCTS" means the COBRANDED CLIENT and the COBRANDED SERVER.
                "PRIVACY FILTER PRODUCTS" means all CLIENT PRIVACY FILTERS
                (including all COBRANDED CLIENTS) and all SERVER PRIVACY FILTERS
                (including all COBRANDED SERVERS).

        1.8.    FIELD OF USE. The term "FIELD OF USE" means activities relating
                to developing and marketing the TECHNOLOGY, the N2H2 FILTER
                PRODUCTS, the N2H2 SERVICES and the COBRANDED PRODUCTS.

        1.9.    LICENSE TERM. The term "TERM" means three (3) years from the
                EFFECTIVE DATE of this AGREEMENT.

        1.10.   INTELLECTUAL PROPERTY RIGHTS mean any rights in any jurisdiction
                under any patents, copyrights, trade secrets, trademarks, trade
                dress, droit moral, or foreign equivalents of the foregoing. In
                addition, with respect to ONENAME's INTELLECTUAL PROPERTY
                RIGHTS, such term shall also mean the PATENT RIGHTS described in
                Section 1.4 above, and any rights to the TECHNOLOGY described in
                1.6 above.

        1.11.   N2H2 FILTER PRODUCTS mean the privacy filter products that N2H2
                develops based on the TECHNOLOGY for the APPROVED CLIENT
                PLATFORMS.

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        1.12.   N2H2 SERVICES mean the services that N2H2 provides to its
                privacy and filtering customers in connection with the COBRANDED
                PRODUCTS and N2H2 FILTER PRODUCTS.

        1.13.   SOURCE CODE means the software code from which object code is
                compiled and shall include the commented software source code,
                as well as other materials such as design documents, data
                models, help materials, tutorial programs and any information or
                other programs necessary to compile the SOURCE CODE into
                executable, fully-functioning object code.

        1.14.   DERIVATIVE WORKS means any modification, extension, alteration
                or adaptation of an existing work and/or any work that would be
                deemed a derivative work under the Copyright Act, Title 17 of
                the U.S. Code, as amended.

2.  GRANT OF LICENSE, DERIVATIVE WORKS AND OWNERSHIP; NON-COMPETITION

    2.1. Subject to the terms and conditions set forth below, under its
         INTELLECTUAL PROPERTY RIGHTS, ONENAME grants N2H2 for the TERM of this
         AGREEMENT (or as specified in the survival provision in Sections 7.5
         and 7.6 below), a worldwide, nonexclusive, irrevocable (except for
         material breach), royalty-free license to engage in activities within
         the FIELD OF USE, to make, have made, use and reproduce the TECHNOLOGY,
         and to make modifications to and create DERIVATIVE WORKS from the
         TECHNOLOGY, and to sell, offer to sell, import, market lease, rent,
         timeshare, grant access to and distribute products incorporating the
         TECHNOLOGY and DERIVATIVE WORKS therefrom, including by making,
         offering to sell and selling, distributing and using any product,
         service, process or other subject matter covered by the PATENT RIGHTS
         (the "LICENSE RIGHTS'). Except as restricted in Section 2.3 below, the
         foregoing license shall apply to the TECHNOLOGY in SOURCE CODE format
         and ONENAME shall deliver the SOURCE CODE to the COBRANDED PRODUCTS in
         connection with the parties joint development of the COBRANDED
         PRODUCTS. All object code rights shall be fully sublicensable, through
         multiple tiers of sublicensees. The foregoing grant and the remainder
         of this Agreement shall not be construed, nor are they intended, to
         confer on N2H2 any status or rights as an XNS SERVICE PROVIDER, it
         being understood that all XNS SERVICE PROVIDERS will be required to
         enter into a separate agreement with ONENAME, the details of which
         (excluding the grant of Most Favored Nations status to N2H2 in Section
         7.1 of the MARKETING AGREEMENT) are not yet available.

    2.2. Further, nothing herein contained shall be construed or is intended to
         allow N2H2 to operate an XNS directory service or registry (i.e.,
         providing XNS rootlevel name services); and N2H2 covenants that it
         shall not operate, directly or indirectly, and neither shall it attempt
         to operate, directly or indirectly, an XNS directory or registry
         service; neither shall N2H2 have the right to create or

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         implement alternative XNS protocols, vocabularies, or quality of
         service standards other than those established by XNSORG.

    2.3. N2H2 agrees that apart from the licenses in this Agreement, and subject
         to the terms and conditions hereof, it shall not market or provide
         products or services during the term of this license, which will
         provide (a) any naming, addressing, privacy protection, or automated
         data exchange service which would compete with XNS; or (b) data
         communications control or automation and compete with the same features
         and functions being offered by or within XNS or in applications built
         on top of the XNS platform. Notwithstanding the foregoing, if, as and
         when XNS should prove commercially unacceptable or uncompetitive in the
         marketplace (this does not mean it must be in a number one market
         position), then, but no earlier than eighteen months from the date of
         this Agreement, nothing shall prevent N2H2 from developing, acquiring,
         licensing, engaging in, marketing or providing any naming, addressing,
         privacy protection, automated data exchange service, data
         communications control or automation activities to the extent such
         activities are not covered by the valid scope of the TECHNOLOGY.

    2.4. In exercising the license in Section 2.1 above, other than with respect
         to COBRANDED PRODUCTS, N2H2 shall have the right, but not the
         obligation to do so in a cobranded format. Nothing in this Agreement
         shall prevent N2H2 from exercising such rights to create, market and
         distribute a N2H2 FILTER PRODUCT based on the TECHNOLOGY, which may be
         a Derivative Work of the COBRANDED PRODUCTS, but is not mutually
         branded by the parties. Nevertheless, N2H2 shall comply with the
         provisions of Section 9 regarding Marking. That is, all N2H2 PRODUCTS
         based on the TECHNOLOGY shall bear ONENAME marking consistent with
         Section 9, including ONENAME trademark(s), even if not a COBRANDED
         PRODUCT. For non-COBRANDED PRODUCTS under this section 2.4, the ONENAME
         marks may be less prominent than the N2H2 marks. If any such PRODUCT is
         eligible for XNS certification, it shall be submitted for certification
         and, if approved, bear an appropriate certification mark(s) from XNSORG
         and/or ONENAME.

    2.5. Under no conditions shall N2H2 disclose, publicly display, publicly
         perform, sell, offer to sell, distribute or sublicense, the SOURCE CODE
         of the COBRANDED PRODUCTS to any third party. N2H2 acknowledges that
         the SOURCE CODE of the TECHNOLOGY constitutes valuable, proprietary,
         unique, and confidential information and trade secrets of ONENAME. N2H2
         agrees to provide confidentiality instructions to and enter into
         agreements with its employees who are permitted access to the SOURCE
         CODE of the TECHNOLOGY.

    2.6. Cobranding and Trademarks: The Parties agree to the following
         cobranding and trademark provisions:

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        2.6.1. Initial Cobranding: The Parties anticipate that ONENAME's initial
               delivery of the COBRANDED PRODUCTS shall include cobranding that
               has been mutually agreed to by both parties. Cobranded use of
               each party's trademarks shall be subject to the trademark license
               in Section 2.6.2 below.

        2.6.2. Trademark License Grant and Ownership: Subject to the terms and
               conditions of this Agreement, each Party hereby grants to the
               other a worldwide, non-exclusive, irrevocable (except for
               material breach), royalty-free license, without the right to
               sub-license, to use, reproduce and distribute such Party's
               trademarks on or in the COBRANDED PRODUCTS or in or on
               advertising, marketing materials, and/or packaging for the
               COBRANDED PRODUCTS and in any end user documentation, subject to
               each party's right of prior written approval. Each party, as part
               of its standard business practice, may issue and provide the
               other party with trademark usage guidelines, which shall be
               binding and may be amended from time to time.

        2.6.3. Prior to using any of the other PARTY's trademarks, the trademark
               owner shall be given an opportunity to inspect and approve the
               quality of the goods or services intended to be offered
               thereunder. The trademark owner shall have fifteen business days
               to notify the other PARTY of any deficiencies it requires to have
               remedied, in its sole discretion (which shall not be exercised
               unreasonably) before the license to use its trademark becomes
               effective. The noted deficiencies shall be remedied prior to any
               commercial use being made of said mark(s) and the use of the
               marks will them promptly be approved by the mark's owner. If
               neither approval nor disapproval are communicated by the mark's
               owner within fifteen business days of a written request, approval
               shall be deemed to have been given. At any time after initial
               approval, if there is a significant change to a previously
               approved product or service, a new approval shall be required.
               The quality of an approved product or service shall be maintained
               consistent, at the time of sale, for the duration of this
               license. Any decline in quality shall be corrected within a
               thirty day cure period following delivery of written notice;
               failure to cure within such time shall entitle the trademark
               owner to declare a default and terminate this trademark license.
               Each PARTY shall provide the other reasonable access to those
               goods and services marketed under this license, to conduct
               quality control inspections.

    2.7. N2H2 hereby grants ONENAME a worldwide, nonexclusive, royalty free
         license to any and all INTELLECTUAL PROPERTY RIGHTS ("NEW INTELLECTUAL
         PROPERTY RIGHTS") which (a) are owned by N2H2 and (b) arise from N2H2's
         activities relating to developing the TECHNOLOGY or the COBRANDED
         PRODUCTS. The NEW INTELLECTUAL PROPERTY RIGHTS include rights in any
         and all inventions arising from further development of the TECHNOLOGY
         and the COBRANDED PRODUCTS, and any improvements on the techniques
         described in the PATENT (whether or not

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         claimed by the PATENT). Notwithstanding the forgoing, however, the
         definition of NEW INTELLECTUAL PROPERTY RIGHTS shall not extend to any
         independent development of N2H2, as defined in Section 2.13 below, or
         to any N2H2 FILTER PRODUCT, N2H2 SERVICES or any other N2H2 product or
         service, to the extent that subsections (a) and (b) of this Section 2.7
         do not apply. The license back granted in this Section 2.7 shall
         require N2H2 to deliver to ONENAME on a timely basis two copies of the
         SOURCE CODE and OBJECT CODE for any COMPUTER PROGRAM embodying any of
         the TECHNOLOGY, including without limitation the COBRANDED PRODUCTS and
         the NEW INTELLECTUAL PROPERTY RIGHTS. This license back shall be
         limited, however, in that it does not give ONENAME the right to
         distribute copies of any such COMPUTER PROGRAM. Notwithstanding the
         foregoing limitations, however, such NEW INTELLECTUAL PROPERTY RIGHTS
         also include any rights residing in the mutually agreeable APIs to be
         developed by N2H2 to enable the COBRANDED SERVER to work in conjunction
         with N2H2 products, as per the MARKETING AGREEMENT.

    2.8. Notwithstanding anything in section 2.7., any and all Intellectual
         Property Rights having co-authors or co-inventors who are under
         obligation, either jointly or severally, to assign those intellectual
         property rights to both ONENAME and N2H2 ("JOINT INTELLECTUAL PROPERTY
         RIGHTS") shall be subject to good faith negotiation between ONENAME and
         N2H2 to determine ownership rights in the JOINT INTELLECTUAL PROPERTY
         RIGHTS. For any JOINT INTELLECTUAL PROPERTY RIGHTS, the parties shall
         discuss in good faith, within such negotiation, the filing of patents
         therefor and a fair allocation of rights to practice the invention(s)
         or use and distribute the copyrightable works and trade secrets. In
         such negotiations, an important goal shall be enabling ONENAME to
         exploit, develop, and enhance the XNS technology and its acceptance
         within the market, and N2H2 shall not unreasonably interfere with the
         achievement of that goal, subject to any right of accounting and
         reasonable division of revenues generated by such JOINT INTELLECTUAL
         PROPERTY RIGHTS.

    2.9. N2H2 hereby grants ONENAME an irrevocable option to acquire outright
         ownership of the entire NEW INTELLECTUAL PROPERTY RIGHTS and JOINT
         INTELLECTUAL PROPERTY RIGHTS, or any mutually agreed upon portion
         thereof, for a reasonable payment to be determined by a software
         valuation expert at a first tier public accounting firm. ONENAME may
         only exercise the option for the purpose of open-sourcing the acquired
         rights by providing a license to all users of XNS technology.

         2.9.1. Upon exercise of such option, ONENAME shall be deemed to have
                granted to N2H2 a fully paid-up, royalty-free, irrevocable,
                worldwide, non-exclusive license (as broad as the grant of
                LICENSE RIGHTS set forth I Section 2.1, above) to fully practice
                those NEW INTELLECTUAL PROPERTY RIGHTS and/or JOINT INTELLECTUAL
                PROPERTY

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                RIGHTS. The right to distribute PRODUCTS under this license
                shall be sublicenseable through multiple tiers of distribution.

         2.9.2. ONENAME may exercise its option by providing written notice to
                N2H2 that it intends to exercise its option to acquire the NEW
                INTELLECTUAL PROPERTY RIGHTS or the JOINT INTELLECTUAL PROPERTY
                RIGHTS. The PARTIES agree to negotiate, in good faith to
                determine the reasonable payment for exercising the option, for
                a period of not less than thirty (30) days before referring the
                question to the above-mentioned expert. The cost of said experts
                shall be shared equally by the PARTIES.

    2.10. Ownership of Privacy Filter Products: Nothing herein shall be
          construed to constitute a sale or other disposition of the Privacy
          Filter Products from ONENAME to N2H2. Except to the extent expressly
          licensed or addressed hereunder, ONENAME shall retain all right, title
          and interest in and to the Privacy Filter Products and this Agreement
          shall not be construed in any manner as transferring to N2H2 any
          rights of ownership of the Privacy Filter Products, and N2H2 shall
          make no claim contrary to the foregoing.

    2.11. Development of Initial COBRANDED PRODUCTS: During and with respect to
          the development process for the initial COBRANDED PRODUCTS, the
          following shall apply:

         2.11.1. N2H2 Development: N2H2 shall own all right, title and
                 interest in and to all INTELLECTUAL PROPERTY RIGHTS relating
                 to the COBRANDED PRODUCTS that N2H2 develops, creates,
                 authors, discovers, invents, or fixes in a tangible medium.

         2.11.2. ONENAME Development: ONENAME shall own all right, title and
                 interest in and to all INTELLECTUAL PROPERTY RIGHTS relating
                 to the COBRANDED PRODUCTS that ONENAME develops, creates,
                 authors, discovers, invents, fixes in a tangible medium
                 and/or reduces to practice.

         2.11.3. Joint Development: Joint development shall be handled per
                  Section 2.8, above.

    2.12. DERIVATIVE WORKS from the TECHNOLOGY and/or The COBRANDED PRODUCTS: If
          under the licenses granted in this Section 2, N2H2 creates DERIVATIVE
          WORKS from the TECHNOLOGY and/or the COBRANDED PRODUCTS, N2H2 shall
          solely and exclusively own the entire right, title and interest in and
          to such DERIVATIVE WORKS and all copyrights related thereto, subject
          to ONENAME's ownership of any underlying works thereto and ONENAME's
          license and option rights specified above.

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    2.13. Independent Works: Nothing in this Agreement grants any right,
          license, option or interest to ONENAME in or to any INTELLECTUAL
          PROPERTY RIGHTS of N2H2 in or to any works, inventions, products or
          services, or portions thereof, developed by N2H2 which are not
          DERIVATIVE WORKS of the TECHNOLOGY or COBRANDED PRODUCTS. The Parties
          expressly acknowledge that products connecting to the COBRANDED
          PRODUCTS via API are not deemed DERIVATIVE WORKS of the TECHNOLOGY or
          COBRANDED PRODUCTS unless and to the extent such products incorporate
          code or other protectable elements of the TECHNOLOGY or COBRANDED
          PRODUCTS.

3.  EXTENSION OF LICENSE TERMS

    3.1.  ONENAME anticipates that XNS Service offerings will be commercially
          launched by APRIL 1, 2000.* If such launch does not occur by such
          date, for each subsequent month of delay, the TERM of this AGREEMENT
          shall be deemed extended by an equal number of months. In addition, at
          the end of the original TERM of this AGREEMENT, if N2H2 shall not have
          been offered an XNS SERVICE PROVIDER agreement on terms set forth in
          the MARKETING AGREEMENT, and if ONENAME has extant non-exclusive
          licenses with third parties relating to the LICENSE RIGHTS (other than
          XNS SERVICE PROVIDER license), N2H2 shall have the option to negotiate
          a new license ("NEW LICENSE") with respect to the LICENSE RIGHTS. In
          such case, such NEW LICENSE shall be offered, if available, on a Most
          Favored Nation Basis, in that the NEW LICENSE shall have substantially
          the same terms and conditions as that of a license to a third party
          substantially similar to N2H2 provided that:

          3.1.1.  N2H2 must be continuing to devote significant resources toward
                  the development and/or sale of products in the FIELD OF USE;
                  and

          3.1.2.  N2H2 provides a written notice one hundred and eighty (180)
                  days prior to the end of the TERM of this AGREEMENT.

    3.2.  In the event of a dispute as to the NEW LICENSE terms, the PARTIES
          shall enter into a mutually acceptable mediation process to establish
          the New License within a reasonable period of time. However, it is
          understood that N2H2 shall not be entitled to a NEW LICENSE if either
          (a) it was offered and did not enter into an XNS SERVICE PROVIDER
          agreement (whether by ONENAME or XNSORG), or (b) there are at the end
          of the TERM no extant licenses between third parties and ONENAME
          relating to the LICENSE RIGHTS.

4.  SUBLICENSING AND ASSIGNABILITY

    4.1.  N2H2 shall have no right to sublicense the rights received hereunder,
          except insofar as it shall be allowed to use distributors to reproduce
          and sell its products

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          marketed under the licenses received herein. If N2H2 desires to use
          the services of a third-party vendor to develop products under this
          license, contractually obligated to adhere to all relevant terms of
          this AGREEMENT. No such developer sublicensee of N2H2 shall be
          entitled to market any product hereunder, except to N2H2.

    4.2.  Unless N2H2 has obtained prior express written consent of ONENAME,
          N2H2 may not sublicense, (except as set forth in this AGREEMENT), in
          whole or in part, the LICENSE RIGHTS. Either party may or assign or
          otherwise transfer this AGREEMENT or any other rights or obligations
          herein, to a third party ("ACQUIRING PARTY"), provided that:

          4.2.1.   The ACQUIRING PARTY is able to meet the financial and
                   technical obligations of the assigning party and the
                   assigning party and/or the ACQUIRING PARTY have provided the
                   following to the non-assigning party for its review at least
                   thirty (30) days prior to a proposed assignment or transfer:

          4.2.1.1. Documents and other information sufficient to substantiate
                   the assertion that the ACQUIRING PARTY is able to meet the
                   financial and technical obligations of the assigning party;

          4.2.1.2. Representations by the assigning party and ACQUIRING PARTY
                   that ACQUIRING PARTY intends to purchase all or substantially
                   all of the assigning party's assets or voting securities, or
                   intends to purchase as a going business concern the division
                   or department of the assigning party that carries out
                   obligations of the assigning party under this AGREEMENT;

          4.2.1.3. A written undertaking, in consideration for the non-assigning
                   party's consent, to comply with all terms and conditions of
                   the AGREEMENT, the MARKETING AGREEMENT, and any other
                   agreement being in effect at the time between ONENAME and
                   N2H2; and

          4.2.1.4. A written undertaking by the ACQUIRING PARTY, that the
                   ACQUIRING PARTY will apply efforts to the marketing of
                   licensed products and services at least equal to those the
                   assigning party had expended in the twelve months prior to
                   the acquisition.

    4.3.  With respect to N2H2, an assignment shall be deemed to have occurred
          if there is a change in ownership of twenty-five percent (25%) or more
          in the voting rights or equity of N2H2 in any single transaction or
          related series of transactions in a three (3) month period. With
          respect to ONENAME, an assignment shall be deemed to have occurred if
          there is a change in ownership of

                                       11
<PAGE>   12

          fifty percent (50%) or more in the voting rights of ONENAME in any
          single transaction or related series of transactions in a three (3)
          month period.

5.  DEVELOPMENT REQUIREMENT

    5.1.  In developing the products using the TECHNOLOGY and in developing the
          COBRANDED PRODUCTS (collectively referred to as "PRODUCTS"), N2H2
          agrees where commercially reasonable, to use current and proposed XNS
          standards ("STANDARDS") promulgated and published by XNSORG. The
          STANDARDS may include standards relating to architecture, protocol,
          and vocabulary. Until such time that XNSORG publishes the STANDARDS,
          standards set out and developed by ONENAME shall constitute the
          STANDARDS. ONENAME agrees to use commercially reasonable efforts to
          ensure that future adopted standards shall be compatible with the
          standards shared by ONENAME and N2H2 hereunder.

    5.2.  If at any time XNSORG, or ONENAME until the time XNSORG publishes the
          STANDARDS, modifies the STANDARDS, N2H2 where commercially reasonable
          shall modify and upgrade, at its own expense, already developed
          PRODUCTS to comply and conform with such new STANDARDS within a
          commercially reasonable period. Such commercially reasonable period
          shall not extend beyond ninety days (90) from the date of publication
          of the new STANDARDS or the date when the new STANDARDS are made
          available to N2H2, whichever comes first. N2H2 may obtain the written
          consent of ONENAME to extend the ninety (90) day period. ONENAME shall
          not unreasonably withhold such consent.

    5.3.  Nothing in this Section 5 shall be deemed to limit or restrict N2H2
          rights granted in the MARKETING AGREEMENT.

6.  REPRESENTATIONS AND DISCLAIMER OF WARRANTIES, INDEMNIFICATION, AND IP
    ENFORCEMENT

    6.1.  Warranties. Each party warrants to the other that (i) it shall perform
          its obligations under this Agreement with due care and diligence; (ii)
          it has the right and authority to enter into this Agreement and grant
          the rights conveyed hereunder and that doing so does not conflict with
          any obligation it has or shall undertake; (iii) its performance under
          this Agreement shall not violate any applicable law or regulation; and
          (iv) it is not aware of any actual or overtly threatened claim that
          exercise of any license right granted herein under its respective
          INTELLECTUAL PROPERTY RIGHTS would violate or infringe the
          INTELLECTUAL PROPERTY RIGHTS of a third party. EXCEPT AS EXPRESSLY
          STATED HEREIN, THE PARTIES MAKE NO OTHER WARRANTIES, EXPRESS OR
          IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
          MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR IMPLIED
          WARRANTY ARISING

                                       12
<PAGE>   13

          FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.

    6.2.  ONENAME Indemnification: ONENAME shall defend, indemnify and hold N2H2
          and its licensees harmless from and against any and all actions,
          suits, or proceedings ("Claims"), resulting in any losses, damages,
          judgments, awards, settlements (as authorized in Section 6.5 below),
          or expenses (including reasonable attorney's fees) (collectively,
          "Liabilities") arising from: (a) any breach of a warranty in Section
          6.1 above; or (b) any claim, which if true, would constitute a breach
          of such warranty.

    6.3.  N2H2 Indemnification: N2H2 agrees to defend, indemnify and hold
          ONENAME and its licensees harmless from and against any and all Claims
          resulting in any Liabilities arising from: (a) any breach of a
          warranty in Section 6.1 above; or (b) any claim, which if true, would
          constitute a breach of such warranty.

    6.4.  Limitations: Neither party shall have any liability or obligation for
          any Claim or Liability under Section 6.2 or 6.3 above to the extent
          that: (i) any version of or Derivative Work from the TECHNOLOGY has
          been modified by the party seeking coverage and such modification
          constitutes the cause of such claim or Liability, (ii) a party seeking
          coverage combines any version of the TECHNOLOGY or Derivative Work
          therefrom, with other software, equipment or devices, and such
          combination constitutes the basis of Liability under the Claim; or,
          (iii) any version of the TECHNOLOGY or Derivative Work therefrom has
          been modified according to the specification or request of a party
          seeking coverage and such specification or request contributes to the
          basis of the Claim.

    6.5.  Procedure: The party seeking coverage shall: (i) provide the covering
          party with prompt, written notice of a Claim; (ii) permit the covering
          party to defend or settle the claim to the extent such claim relates
          to the covering party's INTELLECTUAL PROPERTY RIGHTS; and (iii)
          provide the covering party with the assistance and information
          necessary to defend or settle the Claim (subject to reimbursement for
          reasonable third party expenses incurred in connection therewith). A
          covering party shall not be responsible for any settlement made
          without its prior written consent. In addition, the covering party may
          not settle any Claim to the extent such Claim relates to or impacts
          the covered party's separate INTELLECTUAL PROPERTY RIGHTS, without the
          covered party's prior written consent.

7.  TERM AND TERMINATION

    7.1.  Initial Term of Agreement. The initial term ("Initial Term") of this
          Agreement shall commence on the Effective Date and continue for a
          period of three (3) years thereafter.

                                       13
<PAGE>   14

    7.2.  Termination For Cause:

          7.2.1. Mutual Right of Termination for Breach: Either Party may
                 terminate this Agreement for cause if the other Party breaches
                 any material term of this Agreement, provided that the
                 terminating Party has provided thirty (30) days written notice
                 of such breach and such breach has not been cured in such
                 thirty (30) day period.

          7.2.2. Bankruptcy and Similar Causes: Either Party may terminate this
                 Agreement for cause if the other Party: (a) files or has filed
                 against it a petition in bankruptcy; (b) has a receiver
                 appointed to handle or liquidate its assets or affairs; (c)
                 makes or attempts to make an assignment for the benefit of
                 creditors; (d) has a civil judgment entered against it which is
                 for an amount greater than available cash or the most recent
                 year's revenues; or (e) otherwise for a period of at least
                 ninety (90) days ceases to operate its business as a going
                 concern, which shall be evidenced by events such as the
                 inability to fund operations, large scale termination of
                 employment, relinquishing substantially all office space, or
                 other similar indicia. For Section 7.2.2(a through (d),
                 termination shall be effective immediately upon receipt of
                 notice. For Section 7.2.2(e), termination shall be effective
                 once said ninety day period has elapsed.

    7.3.  Cumulative Remedies: Each Party's rights to terminate are in addition
          to any other rights that Party may have, subject to the limitations on
          liability imposed in this Agreement.

    7.4.  Orderly Termination, Consequences of Termination, and Survival: In the
          event of expiration or termination of this Agreement, the following
          provisions shall apply as indicated:

          7.4.1. The Parties shall abide by and uphold any rights or obligations
                 accrued or existing on the date of expiration or termination,
                 including but not limited to confidentiality obligations and
                 obligations to remit any payments and/or deliver any warrants
                 to the other Party accrued, earned or due as of such date.

          7.4.2. Provided that termination was not due to N2H2's breach, N2H2
                 and its Distributors shall be entitled to a period of one
                 hundred and eighty (180) days as a sell-through period for
                 inventory of PRODUCTS existing as of the effective date of such
                 termination.

          7.4.3. Upon expiration or termination of this Agreement, each Party
                 shall immediately return to the other Party any and all
                 Confidential Information or materials of the other Party in its
                 possession or control to the other Party,

                                       14
<PAGE>   15

                 except to the extent that such Confidential Information is
                 required to exercise license rights which survive under this
                 license Section 7.

          7.4.4. Upon expiration or termination of this Agreement, any validly
                 granted licenses to end users by either Party shall survive.

    7.5.  Upon expiration or termination for any reason of this Agreement, the
          following provisions shall survive: 1, 2.8, 2.9, 2.10, 2.11, 2.12,
          2.13. 4.2, 6, 7, 10.1, 11, 12, 13 and 14.

          7.5.1. If termination is due to N2H2's breach or cause attributable to
                 N2H2 under Section 7.2.2 above, the following provisions shall
                 also survive: 2.7.

          7.5.2. If termination is due to ONENAME's breach or cause attributable
                 to ONENAME under Section 7.2.2 above, the following provisions
                 shall also survive: 2.1, 2.4, 2.5, and 9.

    7.6.  Continuity of License Rights. In the event the Agreement is terminated
          under Section 7.3.2 above, the following additional provisions shall
          apply:

          7.6.1. Each party acknowledges that if the other party as a debtor in
                 possession or a trustee in bankruptcy in a case under the
                 Bankruptcy Code rejects this Agreement, the licensee party may
                 elect to retain its rights hereunder as provided in Section
                 365(n) of the Bankruptcy Code. Such debtor party or such
                 bankruptcy trustee shall not interfere with the rights of the
                 licensee party as granted herein.

          7.6.2. If terminated by ONENAME, then the rights optioned in Section
                 2.9 above shall be deemed transferred without any requirement
                 of payment by ONENAME to N2H2.

          7.6.3. If terminated by N2H2, the restriction in Section 2.5 above
                 shall no longer apply.

8.  REPORTING

    8.1.  N2H2 shall keep full, clear, and accurate records sufficient to
          prepare the report required by 8.3.

    8.2.  N2H2 shall notify ONENAME in writing when N2H2 begins furnishing the
          PRODUCTS to customers.

    8.3.  Within thirty (30) days from the end of each six month period of
          N2H2's financial year, N2H2 shall give ONENAME a written report signed
          by an authorized representative of N2H2, the contents of which shall
          be deemed N2H2 Confidential Information, identifying:

                                       15
<PAGE>   16

          8.3.1. new PRODUCTS and/or new versions of old PRODUCTS released in
                 the latest quarter, and their new features (in this respect,
                 the report shall be accompanied by copies of the identified
                 PRODUCTS, copies of available technical and user manuals, and
                 information required to understanding and evaluating the
                 PRODUCTS);

          8.3.2. current prices charged by N2H2 for the PRODUCTS and for
                 services relating to the PRODUCTS, and any discounts and
                 promotional programs provided by N2H2, during the latest
                 quarter,

          8.3.3. N2H2's activities in the FIELD OF USE during the latest
                 quarter, including N2H2's activities relating to developing the
                 TECHNOLOGY and COBRANDED PRODUCTS, and the results of those
                 activities; and,

          8.3.4. information possessed by N2H2, or provided to N2H2 by third
                 parties including N2H2's customers, during the latest quarter,
                 concerning the technical operation of the PRODUCTS including
                 any reported bugs in COMPUTER PROGRAMS included in the
                 PRODUCTS.

9.  MARKING

    9.1.  N2H2 shall include proprietary rights legends in or on the PRODUCTS in
          a manner reasonably determined by ONENAME to indicate that the
          PRODUCTS are covered by one or more patents of ONENAME and are
          licensed under ONENAME trademarks. Such marking may include placing
          marks on the packaging materials of the PRODUCTS, in graphical user
          interfaces generated by the PRODUCTS, or on technical manuals
          accompanying the PRODUCTS.

10. LITIGATION

    10.1. NOTICE. Each PARTY shall notify the other PARTY of any suspected
          infringement of the PATENT RIGHTS of which it is aware, and shall
          provide the other PARTY with any evidence of such infringement
          including a statement of facts or beliefs by the PARTY which may
          assist in identifying such third party and the nature of the alleged
          infringement. Upon notification of possible infringement, the party
          owning the rights infringed shall have the right (but not the
          obligation) to institute a suit for infringement. The notified PARTY
          shall, in determining whether to file suit consult with and make a
          good faith effort to take into account the situation and desire of the
          notifying PARTY. Each PARTY agrees to cooperate with the other PARTY
          in all respects, to have any of their employees testify when requested
          by the other PARTY, and to make available any records, papers,
          information, specimens, and the like. Any recovery, less the PARTIES'
          expenses of litigation, received pursuant to any such suit instituted
          under this paragraph shall be retained by ONENAME.

                                       16
<PAGE>   17

    10.2. During the TERM of this AGREEMENT, N2H2 shall bring to the attention
          of ONENAME any prior art or other information known to N2H2 which is
          relevant to the validity of the PATENT RIGHTS and which might cause a
          court to deem the PATENT RIGHTS wholly or partially inoperative or
          invalid. N2H2 shall particularly specify such prior art or other
          information to ONENAME at the time it learns thereof and not less than
          ninety (90) days prior to bringing any action against ONENAME
          asserting the invalidity of the PATENT RIGHTS.

11. LIMITATION OF LIABILITY AND INDEMNIFICATION; DISPUTE RESOLUTION

    11.1. PARTY TO PARTY. In no event shall either PARTY be liable to the other
          PARTY for any indirect, incidental, special, consequential, exemplary,
          punitive or reliance damages (including, without limitation, lost or
          anticipated revenues or profits, loss of use, loss of data, or loss of
          business) arising out of this AGREEMENT or use of the software, on any
          theory of liability even if such PARTY is advised of the possibility
          of such damages.

    11.2. INSURANCE. N2H2 shall maintain at its own expense in full force and
          effect at all times during which the PRODUCTS are being sold, with a
          responsible insurance carrier, at least ten (10) minion dollars
          product liability insurance policy with respect to the COBRANDED
          PRODUCTS. N2H2 shall name ONENAME as an additional insured and shall
          provide for at least thirty (30) days prior written notice to ONENAME
          of the cancellation or any substantial adverse modification of the
          policy If ONENAME markets any product bearing an N2H2 mark, or which
          might create indemnity liability for N2H2, it likewise shall maintain
          at its own expense in full force and effect at all times during which
          the PRODUCTS are being sold, with a responsible insurance carrier, at
          least ten (10) million dollars product liability insurance policy with
          respect to the COBRANDED PRODUCTS; and ONENAME shall name N2H2 as an
          additional insured and shall provide for at least thirty (30) days
          prior written notice to N2H2 of the cancellation or any substantial
          adverse modification of the policy.

    11.3. NO WAIVER. No failure or delay on the part of either PARTY in the
          exercise of any power or right hereunder shall operate as a waiver
          thereof. No single or partial exercise of any right or power hereunder
          shall operate as a waiver of such right or of any other right or
          power. The waiver by either PARTY of a breach of any provision of this
          AGREEMENT shall not operate or be construed as a waiver of any other
          or subsequent breach hereunder.

    11.4. DISPUTE RESOLUTION.

          11.4.1  Injunctive Relief Nothing in this section shall be deemed to
                  limit or restrict the PARTIES access to any court or any other
                  tribunal or

                                       17
<PAGE>   18

                  government authority with appropriate jurisdiction for
                  purposes of seeking and obtaining injunctive relief.

          11.4.2  Mediation Prior to taking any further action hereunder, except
                  for seeking injunctive relief, the parties agree to attempt to
                  resolve any dispute through mediation. The mediator shall be
                  selected in the same manner as specified below in section
                  11.4.3 for an arbitrator, unless the parties otherwise shall
                  agree. (It is understood that a trained mediator may be
                  preferable.)

          11.4.3  Arbitration If mediation fails to result in agreement the
                  PARTIES shall submit any dispute regarding the interpretation
                  of language in this Agreement and any alleged breach of the
                  following terms of this AGREEMENT, besides those to which
                  LICENSOR seeks specific performance, to arbitration: sections
                  2, 3, 4, 8, and 9. The arbitration shall be conducted under
                  the governing rules and regulations, deemed pertinent by the
                  arbitrator, of the American Arbitration Association ("AAA") in
                  the city of Seattle, WA, USA Any arbitration hereunder shall
                  be by a sole arbitrator. The arbitrator shall be a
                  disinterested current or former CEO of a software company who
                  has at least three years' experience as CEO of one or more
                  software companies whose revenues exceeded $10M annually for
                  each of said three years. Each party shall, within ten (10)
                  business days of the lodging of the arbitration demand, submit
                  to the AAA a list of three to five arbitrator candidates
                  meeting such qualifications. If there are one or more names in
                  common on both lists, the AAA shall choose the arbitrator from
                  those common names. If there are no names in common on both
                  lists, the AAA shall choose as arbitrator either one of the
                  names on either list or another individual meeting the stated
                  qualifications. The costs of the arbitration and the legal
                  expenses of the prevailing PARTY shall be paid by the PARTY
                  that does not prevail unless the arbitrator for good cause
                  determines that arbitration costs and legal fees should be
                  allocated in a different fashion. Judgment supporting the
                  decision of arbitrator may be entered in any court otherwise
                  having jurisdiction over the matter. In the event of the
                  breach of this AGREEMENT by LICENSEE, LICENSOR shall be
                  entitled to recover all damages, including legal fees,
                  incurred in the pursuit of any cure by LICENSEE or any legal
                  or equitable remedy and consequential damages that it can
                  substantiate. An arbitration hearing shall occur no later than
                  thirty days (30) after an arbitration is lodged and a final
                  decision shall be rendered by the arbitrator no later than
                  sixty (60) days after the arbitration is lodged. The PARTIES
                  understand that this AGREEMENT contains an AGREEMENT to
                  arbitrate. After signing this document, they understand that
                  they will not be able to bring a lawsuit concerning any
                  dispute that may arise which is covered by the arbitration
                  clause of AGREEMENT unless it involves a question of
                  constitutional or civil rights, or requires a seeking of
                  specific performance by LICENSOR.

                                       18
<PAGE>   19

    11.5. GOVERNING LAW This AGREEMENT shall be construed in accordance with the
          substantive laws of the State of Washington (regardless of the laws
          that might be applicable under principles of conflicts of law). Each
          PARTY hereby submits to venue in and to the exclusive personal
          jurisdiction of a federal or state court of competent subject matter
          jurisdiction located within the State of Washington in respect of the
          interpretation and enforcement of the provisions of this AGREEMENT.
          Each PARTY waives and agrees not to assert, as a defense in any
          action, suit or proceeding for the interpretation or enforcement of
          this AGREEMENT, that (i) it is not subject to such jurisdiction; (ii)
          such action, suit or proceeding may not be brought or is not
          maintainable is said court; (iii) this AGREEMENT may not be enforced
          in or by said court; (iv) its property is exempt or immune from
          execution; (v) the suit, action or proceeding is brought in an
          inconvenient forum; or (vi) the venue of the suit, action or
          proceeding is improper.

12. WAIVER, INTEGRATION, ALTERATION; CONSTRUCTION; NOTICE

    12.1. ENTIRE AGREEMENT. The terms and conditions contained herein, together
          with any terms and conditions attached as Exhibits or Schedules
          hereto, including terms of the MARKETING AGREEMENT, SERIES D PREFERRED
          STOCK SUBSCRIPTION AGREEMENT (dated November 1999) and NON-DISCLOSURE
          AGREEMENT (dated ___________________, 1999), constitute the entire
          AGREEMENT between the PARTIES hereto relating to the subject matter of
          this AGREEMENT and shall supercede all previous and contemporaneous
          communications between the PARTIES hereto with respect to the subject
          matter of this AGREEMENT, including but not limited to, any associated
          purchase order or prior AGREEMENT, quotation, proposal, correspondence
          or oral discussion relating to the subject matter hereof. Neither
          ONENAME nor N2H2 has entered into this AGREEMENT in reliance upon any
          representation, warranty, covenant or undertaking of the other PARTY
          that is not set out or referred to in this AGREEMENT, an Exhibit or a
          Schedule to this AGREEMENT.

    12.2. AMENDMENT. This AGREEMENT may be modified or amended only by the
          written AGREEMENT of the PARTIES hereto specifically referencing this
          AGREEMENT. Any terms and conditions stated on a purchase order or
          other accounting statement, whether delivered prior to or subsequent
          to this AGREEMENT, shall not modify the terms and conditions of this
          AGREEMENT.

    12.3. SEVERABILITY. If any provision of this AGREEMENT is held to be
          illegal, invalid or unenforceable in any respect, then the PARTIES
          hereto shall substitute such provision with a legal, valid and
          enforceable provision which attempts to obtain the same result as the
          provision declared illegal, invalid or unenforceable. The provisions
          hereof are severable, and in the event any provision of this AGREEMENT
          is held to be illegal, invalid or unenforceable in

                                       19
<PAGE>   20

          any respect, then the remaining provisions of this AGREEMENT shall
          remain binding on ONENAME and N2H2.

    12.4. USAGE. Wherever any provision of this AGREEMENT uses the term
          "including" (or "includes"), such term shall be deemed to mean
          "including without limitation" and "including but not limited to" (or
          "includes without limitation" and "includes but is not limited to")
          regardless of whether the words "without limitation" or "but not
          limited to" actually follow the term "including" (or "includes").

    12.5. HEADINGS. The descriptive headings of the several Paragraphs of this
          AGREEMENT are inserted for convenience only and do not constitute a
          part of this AGREEMENT.

    12.6. NOTICES UNDER THIS AGREEMENT For the purposes of all written
          communications and notices between the PARTIES, their addresses shall
          be:

          ONENAME:
             INTERMIND Corporation
             2101 Fourth Avenue,
             Suite 230,
             Seattle, WA 98121

          And

          N2H2:
             N2H2, Inc.
             900 Fourth Avenue
             Suite 3400
             Seattle, WA 98164

          or any other addresses of which either PARTY shall notify the other
          PARTY in writing. All notices and written communications required by
          this AGREEMENT shall be sent by Registered Mail, and shall be
          effective as of the receipt date.

13. RELATIONSHIP

    13.1. Nothing contained herein is intended nor is to be construed so as to
          constitute ONENAME and N2H2 as partners, agents, or joint venturers
          with respect to this AGREEMENT. Neither PARTY hereto shall have any
          express or implied right or authority to assume or create any
          obligations on behalf of or in the name of the other PARTY or to bind
          the other PARTY to any contract, AGREEMENT or undertaking with any
          third party.

                                       20
<PAGE>   21

14. MISCELLANEOUS

    14.1. FORCE MAJEURE. Neither PARTY shall be in default of this AGREEMENT or
          be liable for any delay or failure in performance resulting directly
          or indirectly from any cause beyond its reasonable control; provided
          however that either PARTY who fails because of force majeure to
          perform its obligations hereunder shall, upon the cessation of the
          force majeure, take all reasonable steps within its power to resume
          compliance under the AGREEMENT with the least possible delay.

    14.2. COMPLIANCE WITH LAW. Each party shall comply with all applicable laws,
          including, without limitation, the export control laws of the United
          States and prevailing regulations which may be issued from time to
          time by the U.S. Department of Commerce and Department of State
          concerning the exporting, importing and re-exporting of the
          TECHNOLOGY, COBRANDED PRODUCTS, and PRODUCTS. Each party, at its sole
          expense, shall maintain in effect all permits, licenses and to the
          conduct of its activities under this AGREEMENT. Each PARTY shall
          execute, acknowledge, and deliver any instruments, and do such other
          acts, reasonably believed by the other PARTY to be necessary to
          implement the provisions of this AGREEMENT. Noncompliance shall be
          grounds for immediate termination of the AGREEMENT.

    14.3. NONDISCLOSURE. PARTIES agree not to disclose the terms of this
          AGREEMENT or the purpose of this AGREEMENT to any third party unless
          required by law or required by a release prepared and/or authorized by
          both PARTIES.

    14.4. COSTS AND EXPENSES. Each PARTY to this AGREEMENT shall bear the
          responsibility for payment of all costs and expenses in connection
          with its performance of any provisions under this AGREEMENT.

    14.5. The PARTIES represent and warrant to each other that they are duly
          authorized and have the authority to enter this AGREEMENT.

    14.6. Counterparts. This AGREEMENT may be executed in any number of
          counterparts and may be executed and transmitted by facsimile. All
          counterparts shall collectively constitute one and the same AGREEMENT.

    14.7. SUPERSEDURE OF MARKETING AGREEMENT. In addition, notwithstanding
          anything to the contrary in this Agreement or the MARKETING AGREEMENT,
          to the extent any provision of this Agreement is inconsistent with or
          silent on any provision in the MARKETING AGREEMENT addressing a
          similar issue, fact or right, the provisions of this Agreement shall
          control and the superseded provisions in the MARKETING AGREEMENT shall
          have no force or effect whatsoever.

                                       21
<PAGE>   22

    IN WITNESS WHEREOF the PARTIES have caused this agreement to be executed on
the respective dates and at the respective places hereinafter set forth.

ONENAME                                           N2H2

INTERMIND CORPORATION                             N2H2, INC.

By:                                               By:
    --------------------------------                 --------------------------

Title:                                            Title:
       -----------------------------                    -----------------------

Dated:                                            Dated:
       -----------------------------                    -----------------------

                                       22
<PAGE>   23

                                   SCHEDULE A

                          [attach MARKETING AGREEMENT]

                                       23
<PAGE>   24

                                   SCHEDULE B

A. PATENTS

Reed, et al., "Computer-Based Communication System and Method Using Metadata

Defining a Control Structure," U.S. Patent No. 5,862,325, issued Jan. 19, 1999.

B. PATENT APPLICATIONS

                                       24
<PAGE>   25

*

                                       25
<PAGE>   26

*INFORMATION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

                          STRATEGIC MARKETING AGREEMENT

        This Strategic Marketing Agreement (this "Agreement") is entered into to
be effective as of November 18, 1999 (the "Effective Date"), by and between
Intermind Corporation, a Washington corporation with a place of business at 2101
Fourth Avenue, Suite 230, Seattle, WA 98121 ("OneName"); and N2H2, Inc., a
Washington corporation with a place of business at 900 Fourth Avenue, Suite
3400, Seattle, WA 98164 ("N2H2"). In consideration of the mutual covenants set
forth herein, the parties agree as follows:

1.  BACKGROUND.

        1.1 XNS Network Structure. OneName has developed, and plans to further
enhance, certain technology it calls extensible name service ("XNS") technology,
for use with computer networks. OneName intends to use the XNS technology to
provide enhanced Internet address and naming services using web agents to
control and automate communications. The XNS technology is intended to include
privacy filters that can, among other things, monitor and manage the email
communications of OneName customers. Such customers may use the OneName privacy
filters either at the client level ("Client Privacy Filter"), or at the server
level ("Server Privacy Filter"). In order to be able to use the XNS technology,
customers will have to register with OneName or OneName's licensee (in such
case, an "XNS Service Provider"). Customers shall be comprised of both
individuals and businesses. It is anticipated that individuals will have to
renew their registration with an XNS Service Provider annually, and businesses
will have to renew such registration annually and also pay an annual fee. An
"Active Customer" means a customer that has established or renewed their
registration during the current fiscal year and paid the annual fee, if any, and
has not otherwise cancelled their registration. Each XNS Service Provider will
provide Active Customers with an XNS address, and will be responsible for
servers that will support the network of XNS customers. It is anticipated that
such XNS network will supplement the domain name service (DNS) network now in
place on the Internet.

        1.2 N2H2 Participation. N2H2 develops and provides various filtering and
communications tools for use with computer networks. Pursuant to the terms and
conditions of this Agreement, the parties shall develop and distribute certain
Client Privacy Filters and certain Server Privacy Filters that contain the
brands of both OneName and N2H2, and N2H2 shall obtain certain rights relating
to becoming an XNS Service Provider and distributing other OneName products.

2.   DEFINITIONS. In addition to capitalized terms defined elsewhere in this
Agreement, the following terms shall have the meanings given them below:

        2.1 "Approved Client Platforms" means Windows 95, Windows 98, Windows NT
version 7.0 and higher, and Apple Macintosh version 8.1 and higher.

        2.2 "Approved Server Platforms" means a single UNIX (including Linux) or
Windows NT server platform, with versions to be mutually agreed.

        2.3 "Closed Source Product" means a product or feature that only
operates with complete material functionality in conjunction with a particular
third party's technology, and is intended for use by only a discrete and limited
segment of the total market.

        2.4 "Cobranded Client" means versions of the Client Privacy Filter made
specifically for the Approved Client Platforms that contain the branding of both
OneName and N2H2. The Cobranded Client includes all new versions of, or upgrades
and enhancements to, the Cobranded Client that OneName makes generally available
for the Cobranded Client.

         2.5 "Cobranded Products" means the Cobranded Client and the Cobranded
Server.

        2.6 "Cobranded Server" means versions of the Server Privacy Filter made
specifically for the Approved Server Platforms that contain the branding of both
OneName and N2H2. The Cobranded Server

                                        1
<PAGE>   27

includes all new versions of, or upgrades and enhancements to, the Cobranded
Server that OneName makes generally available for the Cobranded Server.

        2.7 "Most Favored Nation Basis" means, with respect to the particular
right in question, that N2H2 may give notice to OneName and receive, on a going
forward basis for up to two (2) years after the commercial release of the first
Cobranded Product, substantially the same terms and conditions that any
substantially similar third party receives from OneName; provided, however,
that: a) such new terms and conditions are materially more favorable to N2H2
than N2H2's then current terms and conditions, and b) N2H2 must provide to
OneName substantially the same benefits that such third party provides to
OneName for such terms and conditions. Notwithstanding anything in this
Agreement that may be construed to the contrary, the ability of N2H2 to receive
any right on a Most Favored Nation Basis shall terminate two (2) years after the
commercial release of the first Cobranded Product.

        2.8 "Privacy Filter Products" means all Client Privacy Filters
(including all Cobranded Clients) and all Server Privacy Filters (including all
Cobranded Servers).

3.  MUTUAL CONSULTATION.

        3.1 Development Consultation. OneName shall obtain input from N2H2
regarding the open-standard specifications for version 1.0 of the XNS protocol,
the application program interfaces for the Privacy Filter Products, and the
product specifications for the Cobranded Products.

        3.2 XNS Public Trust Organization. OneName hereby grants N2H2 the right
to serve, at N2H2's option, on a non-profit XNS steering organization that
OneName intends to form to foster industry participation and promotion of XNS.
OneName has tentatively named such organization the XNS Public Trust
Organization (or XNSORG for short).

4.  COBRANDED PRODUCTS.

        4.1 Cobranded Client. OneName shall develop the Cobranded Client.
Subject to the terms and conditions of this Agreement, OneName hereby grants to
N2H2 a nonexclusive, royalty free license to market and distribute the Cobranded
Client to provide privacy-protected email services to N2H2 customers. Such
customers shall be required to enter into license agreements for the Cobranded
Client that are consented to by OneName and N2H2, which consent shall not be
unreasonably withheld.

        4.2 Cobranded Server. OneName shall develop the Cobranded Server. N2H2
shall develop mutually agreeable APIs that will become part of the Cobranded
Server to enable it to work in conjunction with N2H2 products. Subject to the
terms and conditions of this Agreement, OneName grants to N2H2 a nonexclusive,
royalty free license to distribute the Cobranded Server to provide
privacy-protected email services to N2H2 customers. Such customers shall be
required to enter into license agreements for the Cobranded Server that are
consented to by OneName and N2H2, which consent shall not be unreasonably
withheld.

        4.3 N2H2 Marks. N2H2 will promptly provide OneName with any marks,
logos, and graphics of N2H2 (collectively, "N2H2 Marks") delivered in the
format, resolution and size specified by OneName. OneName may select, reproduce
and use the N2H2 Marks in whole or in part in order to develop the Cobranded
Products, provided that N2H2 must approve in writing the final use of the N2H2
Marks in the Cobranded Products before they are released. All right, title and
interest in and to the N2H2 Marks shall be the property of N2H2, provided that
N2H2 hereby grants OneName a nonexclusive, royalty-free license to use and copy
the N2H2 Marks in connection with the development, marketing and distribution of
the Cobranded Products.

        4.4 N2H2 Distribution. By the launch date, which is intended to be in
early ,* N2H2 shall supply to OneName a schedule of efforts it will
make to market and distribute the Cobranded Products. N2H2 agrees to offer the
Cobranded Products to a substantial portion of N2H2's customers, provided that
N2H2 is satisfied in its reasonable judgment that the Cobranded Products contain
the functionality and features described in OneName written materials and
function in a commercially acceptable manner. N2H2 shall not remove or destroy
any proprietary, trademark or copyright markings or notices placed upon or
contained in the Privacy Filter Products, and shall not decompile, reverse
engineer, disassemble, or

                                        2
<PAGE>   28

otherwise attempt to obtain source code for the Privacy Filter Products (other
than such source code that OneName provides to N2H2).

5. OWNERSHIP. Nothing herein shall be construed to constitute a sale or other
disposition of the Privacy Filter Products from OneName to N2H2. Except to the
extent they contain N2H2 Marks or to the extent they are expressly licensed
hereunder, OneName shall retain all right, title and interest in and to the
Privacy Filter Products. This Agreement shall not be construed in any manner as
transferring to N2H2 any rights of ownership of the Privacy Filter Products, and
N2H2 shall make no claim contrary to the foregoing. All contributions,
modifications and enhancements that N2H2 makes to the Privacy Filter Products
shall be owned by OneName, and N2H2 hereby assigns, and agrees to assign, any
rights it has in the Privacy Filter Products to OneName; provided, however, that
OneName hereby grants N2H2 a nonexclusive, royalty free license to use and
distribute such contributions, modifications and enhancements in connection with
the Cobranded Products, and further provided that N2H2 owns the N2H2 Marks.

6.  ENHANCED PRODUCTS.

         6.1 Exclusive OneName Development. N2H2 acknowledges and agrees that
OneName intends to be the exclusive developer, or if not the exclusive developer
then the exclusive owner, of certain products that will not be Cobranded
Products and that will have additional features and functionality enhancements.
OneName hereby grants N2H2, at N2H2's option, the nonexclusive right to be a
sales agent for such products on a Most Favored Nation Basis under mutually
agreeable terms and conditions. At a minimum, N2H2 shall receive, for all such
products that N2H2 sells, a sales commission of * of the sales price that
OneName receives for such products.

         6.2 Development with a Third Party. N2H2 acknowledges and agrees that
OneName may develop, in conjunction with third parties, certain products that
will not be Cobranded Products and that will have additional features and
functionality enhancements. For all such products that are not Closed Source
Products, OneName hereby grants N2H2, at N2H2's option, the nonexclusive right
to be a sales agent for such products on a Most Favored Nation Basis under
mutually agreeable terms and conditions. At a minimum, N2H2 shall receive, for
all such products that N2H2 sells, a sales commission of * of the sales price
that OneName receives for such products. Notwithstanding anything in this
Agreement that may be construed to the contrary, OneName may unilaterally buyout
such right of N2H2 with respect to any third party by paying N2H2 * of the
payments that OneName receives from such third party. Such payments shall be
made pursuant to Section 10.1.

7.  XNS SERVICE PROVIDER SERVICES.

         7.1 Pricing and License Provisions. OneName shall grant N2H2, at N2H2's
option, the nonexclusive right to be an XNS Service Provider. Such right shall
be granted on a Most Favored Nations Basis under mutually agreeable terms and
conditions. At a minimum, N2H2 shall receive pricing that provides a gross
margin to N2H2 * after N2H2's direct third party expenses from being an XNS
Service Provider, if any. Notwithstanding the foregoing, N2H2 acknowledges and
agrees that all XNS Service Providers will be subject to licensing terms that
ensure: a) a unified global standard for XNS technology, and b) minimum
quality-of-service standards with regards to reliability, availability,
security, and privacy. Failure to comply with these terms may result in
temporary or permanent decertification of an XNS Service Provider and
deactivation of the XNS root registry service, if such failure is not cured
within the agreed cure period after notice is given.

         7.2 Revenue Sharing. N2H2 shall further receive on a quarterly basis a
portion of: a) total revenue earned by OneName from its XNS root registry
services for Active Customers, including but not limited to registration fees
and fees for certification and rating services, less the portion of such revenue
earned from N2H2 for being an XNS Service Provider, and b) excluding revenue
earned by OneName from third parties for development fees or in connection with
Closed Source Products. The parties acknowledge and agree that OneName's
business model may change to emphasize advertising revenue, and that therefore
N2H2 shall also receive the same portion of all revenue earned by OneName from
third parties for advertising.

The portion N2H2 shall receive equals the applicable amount from the first
paragraph of this Section 7.2, multiplied by * and then further multiplied by a
fraction whose numerator shall be the number of Active Customers who registered
through a Privacy Filter Product distributed by N2H2 or through N2H2 as an XNS

                                        3
<PAGE>   29

Service Provider, and whose denominator shall be the total number of Active
Customers who registered through Privacy Filter Products or XNS Service
Providers.

For example, if, as of a fiscal quarter's end, OneName had a total of 10,000,000
Active Customers, and 3,000,000 of such Active Customers registered through
Privacy Filter Products distributed by N2H2 or through N2H2 as an XNS Service
Provider, and during such fiscal quarter the applicable amount from the first
paragraph of this Section 7.2 equaled * then the N2H2 revenue sharing amount
would be *

8.  WARRANTS.

         8.1 Terms. Subject to the terms and conditions of this Agreement,
OneName shall issue to N2H2 warrants for the right to purchase one share of
OneName common stock for every three Active Customer registrations that were
registered through a Privacy Filter Product distributed by N2H2, provided that
the maximum cumulative amount of such Active Customer registrations cannot
exceed * If a single customer has more than one Active Customer registration,
then each such registration shall be counted, but not more than once, in
determining whether warrants had been earned. The form of warrant is set forth
on Exhibit A. OneName shall issue such warrants at the end of each fiscal
quarter during which N2H2 makes a demand for such warrants to issue. The
exercise price shall be three dollars ($3) per common share, and the exercise
period shall be seven (7) years from the Effective Date.

         8.2 Example. For example, if N2H2 makes a demand that such warrants
should issue, and at the end of such fiscal quarter OneName had a total of
10,000,000 Active Customer registrations, and 3,000,000 of such Active Customer
registrations registered through Privacy Filter Products distributed by N2H2,
and of those 3,000,000 Active Customer registrations, 900,000 had never been
counted before in determining whether warrants had been earned, then OneName
would issue warrants to N2H2 for the right to purchase 300,000 common shares. If
during the next fiscal quarter N2H2 again makes a demand that such warrants
should issue, and at the end of such fiscal quarter OneName had a total of
16,000,000 Active Customer registrations, and 7,000,000 of such Active Customer
registrations were registered through Privacy Filter Products distributed by
N2H2, and of those 7,000,000 Active Customer registrations, 4,000,000, had never
been counted before in determining whether warrants had been earned, then
OneName would issue warrants to N2H2 for the right to purchase 800,000 common
shares (since 3,000,000 Active Customer registrations had already been counted,
only * additional Active Customer registrations could be counted before the *
maximum was reached).

9. TIME LIMIT FOR MOST FAVORED NATION BASIS. N2H2 acknowledges that OneName's
granting of various rights to N2H2 on a Most Favored Nation Basis can impede the
ability of OneName to enter into future agreements, and, as a shareholder of
OneName, N2H2 has an interest in limiting such impediment. Therefore, N2H2
agrees that at any time OneName may give N2H2 notice of particular terms and
conditions that OneName has with a third party, and, if within 30 days N2H2 does
not agree to provide the same benefits to OneName as such third party in order
to receive the same terms and conditions, then N2H2 shall be deemed to have
waived its Most Favored Nation Basis rights with respect to such terms and
conditions with respect to such third party.

10. PAYMENTS; AUDIT RIGHTS.

         10.1 Due Dates. Within 45 days after the end of each fiscal quarter
OneName shall submit to N2H2 a report showing the amount owed under Sections 6.2
and 7.2 above, as well as the applicable payment. All other payments due from
one party to the other shall be made in U.S. dollars within thirty (30) days of
the date of invoice. All payments not made within such thirty (30) day period
shall accrue interest at the rate of 1% per month or the maximum amount allowed
by applicable law, whichever is less.

         10.2 Records and Audits. Each party (in such case the "Audited Party")
agrees to maintain books and records relating to the activities under this
Agreement in accordance with generally accepted accounting principles. Either
party (in such case the "Auditing Party") shall have the right to conduct, at
its expense and no more than once per fiscal quarter, an audit of such books and
records of the Audited Party during regular business hours upon at least ten
(10) business days' advance notice. Audits shall be for the sole purpose of
determining whether amounts payable pursuant to this Agreement have been
properly calculated and paid. In the event that such an audit reveals any
underpayment to the Auditing Party, the

                                        4
<PAGE>   30

Audited Party shall immediately reimburse the Auditing Party for all underpaid
amounts. If the underpayment is greater than 5%, the Audited Party shall pay the
reasonable costs of that audit.

11. WARRANTIES. Each party warrants to the other that (i) it shall perform its
obligations under this Agreement with due care and diligence; (ii) it has the
right and authority to enter into this Agreement; and (iii) its performance
under this Agreement shall not violate any applicable law or regulations. EXCEPT
AS EXPRESSLY STATED HEREIN, THE PARTIES MAKE NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, OR IMPLIED WARRANTY ARISING FROM COURSE OF
PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.

12. INDEMNIFICATION. Each party shall indemnify and hold harmless the other from
and against any and all claims, demands, actions, suits, losses, liabilities,
damages, injuries, fines, penalties, costs and expenses including, without
limitation, reasonable attorneys' fees, arising out of a breach of its
warranties provided in Section 11 above, provided that the party claiming a
right of indemnification promptly notifies the other party (the "Indemnifying
Party") in writing of the claim and allows the Indemnifying Party to control the
defense and all related settlement negotiations.

13. LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE
OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO LOST PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR COVER, EVEN IF SUCH
PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14. TERM AND TERMINATION.

         14.1 Term and Termination. The term of this Agreement shall be for
three (3) years after the Effective Date. This Agreement may be terminated by a
party for cause immediately by written notice if the other party breaches any
material provision of this Agreement and fails to cure such breach within thirty
(30) days of written notice thereof.

         14.2 Effect of Termination. Upon expiration or termination of this
Agreement, each party shall remit all payments accrued but unpaid as of the
effective date of termination to the other party within thirty (30) days of such
termination and issue warrants earned prior to termination. Upon termination,
each party will destroy or return to the other party materials of the other
party, or copies thereof, in its possession or under its control. Sections 2, 5,
and 10 through 16, shall survive termination of this Agreement.

15. CONFIDENTIALITY. Each party agrees that during the existence of this
Agreement and thereafter it will hold in strictest confidence, and will not use
or disclose to any third party, any Confidential Information of the other party.
The term "Confidential Information" shall mean all non-public information,
whether business or technical in nature, that the other party designates as
being confidential, or which under the circumstances of disclosure ought to be
treated as confidential. If either party has any questions as to what comprises
Confidential Information of the other party, it agrees to consult with such
other party. "Confidential Information" shall not include information that was
known to the receiving party prior to disclosure, information that is or becomes
publicly available through no fault of the receiving party, or information that
is required to be disclosed by applicable law.

16. GENERAL PROVISIONS. This Agreement shall be governed by the laws of the
State of Washington without regard to its conflicts of laws rules, and shall not
be governed by the United Nations Convention on Contracts for the International
Sale of Goods, the application of which is hereby excluded. Failure of either
party to perform, if occasioned in whole or in part by any act of God, act of
governmental authority, or any other occurrence, act or thing beyond the
reasonable control of that party, shall excuse that party from its obligation to
perform when due and shall suspend its performance until such time as its
performance can reasonably be undertaken. This Agreement is one between
independent contractors, and shall not create the relationship of employer and
employee, a partnership, joint venture, or any agency relationship between the
parties. Neither party shall assign this Agreement or any rights hereunder
without the prior written consent of the other party, which shall not be
unreasonably withheld; provided, however, that either party may assign this
Agreement to an entity which succeeds by operation of law to, or otherwise
acquires substantially all of the assets of such party, or into which such party
is merged, and which assumes such party's obligations hereunder. This Agreement
is intended to be the parties' complete, integrated expression

                                        5
<PAGE>   31

of the terms of their agreement with respect to its subject matters, and any
prior agreements or understandings with respect to such subject matters are
superseded hereby and fully merged herein. All exhibits attached hereto are
incorporated herein by this reference. All notices and demands hereunder shall
be in writing and shall be served by personal service, courier, or certified
mail return receipt requested, to the address of the receiving party set forth
in the first paragraph above (or at such different address as may be designated
by such party by written notice to the other party). All such notices and
demands shall be deemed given upon receipt. No waiver of any term or provision
of this Agreement or right hereunder shall be valid unless the waiver is in
writing and signed by the waiving party. No waiver of failure to enforce any
provision or right hereunder shall be deemed to be a waiver of the same or any
other provision or right in any other instance. If any provision of this
Agreement shall be found to be unenforceable, the remainder of this Agreement
shall not be affected. This Agreement may be executed in any number of
counterparts, each of which when so executed and delivered shall be deemed an
original, and such counterparts together shall constitute one and the same
instrument. For purposes hereof, a facsimile copy of this Agreement shall be
deemed to be an original.

17. INSURANCE. Each party shall maintain at its own expense in full force and
effect at all times during which the Cobranded Products are being sold, with a
responsible insurance carrier, at least a $10,000,000 product liability
insurance policy with respect to the Cobranded Products. Each party shall name
the other as an additional insured and shall provide for at least thirty (30)
days prior written notice to the other party of the cancellation or any
substantial adverse modification of the policy.

18. PATENTS. For the avoidance of doubt, OneName hereby grants N2H2 a license
under all patents now or hereafter owned by OneName to exercise the rights
granted to N2H2 under this Agreement.

    IN WITNESS WHEREOF the parties have executed this Agreement to be effective
as of the Effective Date.

Intermind Corporation ("OneName")                 N2H2, INC. ("N2H2")

By:                                               By:
    --------------------------------------           ---------------------------

Print Name:                                       Print Name:
            ------------------------------                   -------------------

Title:                                            Title:
       -----------------------------------              ------------------------

                                       6<PAGE>   1
                                                                    EXHIBIT 10.4

*INFORMATION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

                      NATIONAL ISP MASTER SERVICE AGREEMENT

        This National ISP Master Service Agreement ("Agreement") is entered into
as of the 6th of December, 1999 (the "Effective Date") by and between N2H2,
Inc., a Washington corporation, having its principal place of business at 900
4th Avenue - Suite 3400, Seattle, WA, 98164 ("N2H2") and AT&T Global Network
Services, LLC, a Delaware limited liability company, with offices at 231 N.
Martingale Road, Schaumburg, Illinois 60173-2254 ("LICENSEE"), for the purpose
of providing the Licensee's end-user subscribers, and Licensee's customers who
provide Internet connectivity to end-users, with N2H2's Internet filtering
services.

                                   WITNESSETH

        WHEREAS, N2H2 provides Internet filtering and network caching services
to education, Internet service providers ("ISPs") and commercial organizations;
and

        WHEREAS, Licensee provides Internet access to end-user subscribers and
to customers, including but not limited to other ISPs, who provide Internet
connectivity to their end-users, as a function of the Internet service provided
by and managed by Licensee, and

        WHEREAS, Licensee and N2H2 (collectively, the "Parties" and each
individually, a "Party") desire to enter into this Agreement to govern their
respective rights and obligations regarding Licensee's purchase, use and resale
of, and N2H2's sale, delivery and service of, the System and Service, as each
are defined below.

        NOW THEREFORE, in recognition of the mutual promises contained herein,
and other good and valuable consideration, the receipt and sufficiency of which
is acknowledged, the Parties hereby agree as follows:

        1. INTENT OF RELATIONSHIP BETWEEN PARTIES. It is the intent of the
Parties that they will work together to provide Internet filtering services to
Licensee's end-users and customers requesting such filtering service. Each Party
will use commercially reasonable efforts to meet its obligations under this
Agreement, and will strive to provide an optimal level of customer satisfaction
to the end-users. Furthermore, it is the intent of the Parties to pursue such
related opportunities within the Internet filtering market as may arise from
time to time, provided the Parties can mutually agree on such opportunities.
Notwithstanding the foregoing, the Parties are independent contractors only and
not joint venturers or partners.

        2. DESCRIPTION OF N2H2 INTERNET ACCESS FILTERING SERVICES. N2H2 will
provide, at a minimum, a turnkey service inclusive of hardware, software,
technical and customer support, system maintenance and software updates, that
filters and caches content received via the Internet onto a computer network or
workstation (collectively, as upgraded, modified, or otherwise improved from
time to time, the "Service"). The Service will be delivered through either
direct placement of an N2H2 network proxy server containing N2H2 proprietary
software

                                  Page 1 of 12
<PAGE>   2

and proprietary blocked database (collectively, the "System") onto the network
or computer of the end-user (the "End-User), or by placement of the System onto
the network or computer of Licensee or the network or Computer of a customer of
Licensee who resells Licensee's services to the End-User. The placement of a
System will be determined according to the requirements of Licensee's customer
or End-User for each specific application under this Agreement, and will be
documented along with other requirements, including but not limited to the
applicable charges, the term of provision of the Services, the installation
location and configuration of the System and the contact name, number, etc. at
the installation site of the System, in a project schedule ("Schedule") which,
when signed by both Parties, shall become effective and shall be deemed to be
attached to and incorporated into this Agreement.

        3. TERM. The initial term of this Agreement shall be for one (1) year
commencing on the Effective Date. If either Party does not terminate this
Agreement, as provided herein, this Agreement will automatically renew for a one
(1) year extension term on each anniversary of the Effective Date. During the
initial term or any extension term, either Party has the right to terminate the
Agreement, with or without cause, by giving at least thirty (30) days prior
written notice of its intent to terminate to the other Party. The expiration or
termination of this Agreement shall not affect the System and Services then
currently being delivered under any Schedule(s) to this Agreement, which shall
remain in place and continue until the then current term of such Schedule(s)
expires, or is terminated by Licensee pursuant to the terms and conditions of
this Agreement or the applicable Schedule. Any provisions of this Agreement
which by their nature extend beyond the termination or expiration of this
Agreement or the applicable Schedule shall remain in effect beyond such
termination until fulfilled and shall apply to the Parties' respective
successors and permitted assigns.

        4. ARTWORK. Licensee shall create the trailer and block page graphics
for N2H2's reasonable approval and installation on the System by N2H2 prior to
final System configuration and delivery.

        5. CONFIGURATION. Prior to shipping to, and placement and installation
of the System at the address specified in the applicable Schedule, N2H2 will
configure each System based on the information set forth in such applicable
Schedule and any additional information provided by Licensee over the Internet
via use of N2H2's "On-line Network Information Form". Upon delivery and
successful installation of the System by N2H2, N2H2 will provide, at no
additional cost, on-site training and education to Licensee's employees, and/or
customers or End-Users, regarding the configuration and use of the System. N2H2
shall pay for all shipping and handling charges associated with the delivery of
the System.

        6. HARDWARE/SOFTWARE. Licensee shall have the option to obtain the
hardware for the System from N2H2 or from a third party. If the System's server
hardware is provided by N2H2 ("Hardware"), it shall remain the sole and
exclusive property of N2H2. If the System's server hardware is provided by
Licensee, such Hardware shall remain the sole and exclusive property of
Licensee. The System's filtering and caching software ("Software") and all
documentation related thereto ("Documentation") shall remain the sole and
exclusive property of N2H2. N2H2 hereby agrees that it shall allow no
dissemination, sale or other transfer of Licensee's hardware, proprietary
software and/or content related to or used in connection with

                                  Page 2 of 12
<PAGE>   3

N2H2's provision of Services to Licensee, including, without limitation,
proprietary computer IP addresses as provided to N2H2 for server installation,
without the prior written approval of Licensee. Licensee, if necessary to
accommodate multiple "transparently installed" servers, will, at its option and
cost, provide load-balancing hardware/software, as may be required.

        7. PROPRIETARY CONTENT. N2H2 will, through the provision of its
filtering services, provide to Licensee the use of its proprietary database of
records for filtering and screening activities and other proprietary data
(together, "Proprietary Content"). The Proprietary Content shall remain the sole
and exclusive property of N2H2.

        8. LICENSE. So long as Licensee complies with the terms of this
Agreement, N2H2 grants to Licensee and to Licensee's customers and End-Users,
the * (except to an Affiliate of Licensee), limited, right (the "License") to
use the Hardware, Software, Documentation and Proprietary Content in conjunction
with the System, as follows:

               a. N2H2 grants to Licensee, and via a pass-through license, to
Licensee's customers and End-Users, the * right to use, execute, display,
distribute, perform, and copy (to the extent provided herein), the Software,
Documentation and Proprietary Content solely as configured for Licensee's
Authorized Users, as defined below, and as set forth in each applicable
Schedule.

               b. The Licensee shall provide N2H2 with a monthly report which
identifies the then current Licensee's customers and the number of End-User, but
such report will not discretely identify End-Users.

               c. Licensee agrees that Licensee and its Affiliates shall not
attempt to reverse assemble, reverse compile, reverse engineer or otherwise
derive a source code equivalent from the System's Hardware or Software, and not
attempt to extract or copy the Proprietary Content, provided hereunder by N2H2.

               d. N2H2 reserves the right to terminate this License upon written
notice, and to seek any other legal remedies, if Licensee violates any
provisions hereof.

        9. PAYMENT. Licensee's payments to N2H2 are calculated as specified in
the applicable Schedule. On the 15th of each month the Licensee will notify N2H2
of the total number of Licensee's End-Users and Licensee's customer's End-Users
(collectively, the "Authorized Users") of the filtering Services provided
hereunder. This number will be the basis for calculation of the upcoming month's
monthly service fee, per the applicable Schedule. Monthly payments are to be
made to N2H2 within thirty (30) days of receipt of a correct invoice from N2H2
for the applicable charges hereunder. The payment shall be calculated as * All
monthly service fees for System service, which service is described on attached
Exhibit B, will be paid annually within thirty (30) days of receipt of an
invoice therefor from N2H2. The initial invoice under a Schedule shall follow
successful installation of the applicable System, and thereafter the annual

                                  Page 3 of 12
<PAGE>   4

service fee shall be due as of the anniversary of the commencement date of the
applicable Schedule.

        10. FILTERED SUBSCRIBER COUNT REPORTING BY LICENSEE. On a monthly basis,
Licensee shall provide N2H2 with verifiable documentation of the monthly count,
as of the 15th of the month, of its Internet customers and End-User subscribers
utilizing the filtering Services provided hereunder. N2H2 reserves the right to
audit, at its own cost, Licensee's billing and subscriber records once per year,
for the purpose of verifying accurate billing submissions by Licensee. If, upon
audit, Licensee is found to have underpaid N2H2 for previous billing periods,
Licensee shall provide payment to correct any errors or omissions to those
monthly payments to N2H2, and, in the event such underpayment is for a
significant amount, Licensee shall reimburse the reasonable cost of the audit to
N2H2. Such payment will be made within thirty (30) days notice of such errors
from N2H2. If, upon audit, Licensee is found to have overpaid N2H2 for previous
billing periods, N2H2 will provide payment or credit to Licensee, within thirty
(30) days of such discovery, to correct any such overpayment.

        11. MAINTENANCE SERVICES. N2H2 will monitor, maintain and repair the
System at the server site and keep the System in good condition at N2H2's sole
cost and expense, in the manner set forth in Exhibit B. If the System is
installed on Licensee's premises, Licensee will maintain the premises
surrounding the System in a clean and suitable condition and will maintain the
immediate environment according to the applicable, reasonable environmental
specifications provided to Licensee by N2H2. To help troubleshoot any problems
that may occur, the make and model of any power conditioning/UPS unit that the
N2H2 server is using should be reported to N2H2 technical support. N2H2 will
install all N2H2 servers strictly in compliance with N2H2 Technical Installation
Specifications, as defined on the N2H2 Web site. Licensee will be solely
responsible for, and will reimburse N2H2 for, the costs of all repairs and
maintenance necessitated by any negligent or willful act or omission of
Licensee, its employees, or agents. Licensee shall not attempt to make any
updates or other modifications to the System's Hardware, Software, or
Proprietary Content without the written consent of N2H2.

        12. UPGRADES; UPDATES. At its sole expense and in a timely manner, N2H2
will provide Licensee with all software and hardware updates or upgrades and
fixes for the System which are generally provided by N2H2 to all similar N2H2
Licensees. Such updates and upgrades shall include all features and services
available, including, but not limited to, the warranties provided in Section 14
hereof. Licensee shall use the upgraded or updated System only in accordance
with this Agreement.

        13. HELP SERVICES. Upon successful installation of the System, N2H2
shall train the Licensee's, and/or the Licensee's customer's or End-User's,
network administrator(s) and/or other individuals identified by Licensee in the
proper use of the System at Licensee's premises or the location where the System
is installed, at no cost to Licensee. N2H2 will make available technical
consultants by telephone 24 hours per day, 7 days per week to assist Licensee
with questions concerning operation and troubleshooting of the System. N2H2 will
not be required to travel to Licensee's premises to provide services, except for
travel for maintenance services and training which shall be solely at N2H2's
cost, unless the Licensee agrees in advance to reimburse N2H2 for time and
travel costs.

                                  Page 4 of 12
<PAGE>   5

        14. LIMITED WARRANTY. N2H2 WARRANTS TO LICENSEE ONLY THAT (A) THE
SERVICES WILL BE PROVIDED IN A WORKMANLIKE MANNER, AND (B) DURING THE TERM OF
THIS AGREEMENT, THE SYSTEM WILL CONFORM TO ITS DOCUMENTATION AND SPECIFICATIONS
WHEN USED IN CONFORMANCE WITH SUCH DOCUMENTATION AND SPECIFICATIONS. N2H2
FURTHER WARRANTS THAT THE SYSTEM WILL BE FREE FROM DEFECTS IN MATERIALS AND
WORKMANSHIP UNDER NORMAL USE, AND THE SYSTEM AND SOFTWARE CONTAIN NO MALICIOUS
CODE, PROGRAM OR OTHER INTERNAL COMPONENT, COMPUTER VIRUS, COMPUTER WORM, OR
COMPUTER TROJAN HORSE OR TIME BOMB, WHICH COULD DAMAGE, DESTROY OR ALTER ANY
HARDWARE, SOFTWARE OR DATA. N2H2 ADDITIONALLY WARRANTS THAT THE SOFTWARE WILL
RECORD, STORE PROCESS AND PRESENT CALENDAR DATES FALLING ON OR AFTER JANUARY 1,
2000, IN THE SAME MANNER AND WITH THE SAME FUNCTIONALITY AS IT PERFORMED BEFORE
JANUARY 1, 2000. EXCEPT AS PROVIDED HEREIN, THE SYSTEM IS LICENSED WITHOUT
WARRANTY, EITHER EXPRESSED OR IMPLIED, AS TO PERFORMANCE, MERCHANTABILITY, OR
FITNESS FOR ANY PARTICULAR PURPOSE. LICENSEE ASSUMES THE ENTIRE RISK AS TO THE
RESULTS OF THE SYSTEM.

        15. LIMITED LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW; IN NO
EVENT SHALL EITHER PARTY OR ANYONE INVOLVED IN THE CREATION, PRODUCTION,
DELIVERY OR LICENSING OF THE SYSTEM BE LIABLE TO THE OTHER PARTY, OR ANY THIRD
PARTY, FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES; INCLUDING
WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR
INABILITY TO USE THE SYSTEM.

        16. INDEMNIFICATION. N2H2 will indemnify and defend Licensee and its
directors, officers, employees and agents, at N2H2's expense, against any and
all losses, liabilities, judgments, awards and costs (including reasonable legal
fees and expenses) arising from or relating to (a) any breach or default of
N2H2's obligations herein; (b) any negligent act or omission or willful
misconduct by N2H2 or its employees, agents, invitees, licensees, users or
subscribers; (c) any claim by a third party of copyright, patent or other
intellectual property infringement by the System or the Services provided
hereunder; (d) any claim by any third party relating to the blocking of any
content or materials through use of the System and/or Services; and (e) any
claim by any customer of Licensee, or any End-User relating to the content or
materials which are not filtered by the Services.

        17. COPYRIGHT. Licensee acknowledges that N2H2 asserts that the Software
and Proprietary Content and any copies thereof are owned by N2H2 and are
protected by United States copyright laws and international treaty provisions.
Therefore, Licensee agrees to treat the Software and Proprietary Content like
any other copyrighted material. Licensee agrees not to rent, lease, lend or sell
the Software except to the extent allowed hereunder to sublicense or resell the
right to use which is implicit in the delivery of the N2H2 Services to End-Users
and

                                  Page 5 of 12
<PAGE>   6

customers of Licensee. If Licensee attempts to reverse engineer, decompose,
disassemble or make any attempt to discover the Proprietary Content, Software or
source code to the Software and/or the details of the Proprietary Content, N2H2
shall have the right to immediately terminate this Agreement.

        18. ASSIGNMENT. Neither Party may assign or transfer, in whole or in
part, this Agreement or any of its rights or obligations under this Agreement
without the prior written consent of the other Party, which shall not
unreasonably be withheld, provided, however, Licensee may assign this Agreement
to an entity that directly controls, is controlled by or is under common control
with Licensee (an "Affiliate") without the prior written consents of N2H2. The
obligations of the Parties shall be binding on and inure to the benefit of their
respective successors and permitted assigns. Any transfer or assignment in
violation of this paragraph shall be void and will have no force or effect.

        19. FORCE MAJEURE. The Parties will not be in default and liable for
breach of this Agreement in the event their business is interrupted because of
strikes, labor disturbances, lockout, riot, fire, flood, outside electrical
failure, outside telecommunications facilities failure, act of God, or the
public enemy, or any other cause, whether like or unlike the foregoing, if
beyond their reasonable control and which may prevent or delay them from
performing their obligations herein.

        20. MARKS; USAGE AND PROMOTION. Neither Party shall, without the prior
express written consent of the other Party, use the other Party's name, logos,
service marks, trademarks or trade names, or those of any subsidiary or
Affiliate of the other Party, or reveal the existence of this Agreement, in any
advertisement, publicity release, Internet page, or marketing materials. Both
Parties will take such action as is necessary to protect, and shall not
misrepresent, the other Party's copyrights, trade names, trademarks, service
marks, goodwill, trade secrets, proprietary information, products and/or
services. Each Party may attach to or modify the other Party's marketing
materials to the extent necessary to provide information about the appropriate
contacts within its own organization, but may not otherwise modify the other
Party's materials, or distribute its own version of the other Party's marketing
materials, without the written approval of the other Party. Each Party shall
submit to the other Party for approval any and all changes made to the other
Party's documentation, either printed or electronic, in advance of distribution.
Similarly, any and all printed or electronic documentation originated by one
Party which describes or represents the services and technologies of the other
Party must be approved by the other Party prior to distribution. Requests for
approval shall be made allowing reasonable time for review by the other Party,
and approvals shall not be unreasonably withheld.

        Any and all public relations activities undertaken by one Party which
include reference to the other Party's products, services or technologies, or
containing quotes by the other Party's executives or representatives, including
but not limited to the issuance of press releases, shall first be submitted for
review and approval by the other Party. Requests for approval shall be made
allowing reasonable time for review by the other Party, and approvals shall not
be unreasonably withheld. N2H2 agrees to provide samples of acceptable language
for use in Licensee's public relations materials.

                                  Page 6 of 12
<PAGE>   7

        21. REMEDIES. In the event either Party under this Agreement fails to
cure a breach or default within thirty (30) days after written notice from the
other Party, in addition to its right to terminate the applicable Schedule(s)
set forth in Section 22 below, such other Party shall have the right to pursue
any other remedies available at law or in equity to enforce or interpret the
terms of this Agreement. An action for any breach of this Agreement must be
commenced within two (2) years from the date when a Party learned of the alleged
breach.

        22. BREACH; TERMINATION. Except as set forth in paragraph 17, in the
event that any breach or default of this Agreement by either Party remains
uncured for more than thirty (30) days after written notice from the other
Party, the non-breaching Party may terminate the applicable Schedule(s) under
this Agreement by giving the breaching Party written notice of termination. Upon
termination of a Schedule by either Party, N2H2 will have the right to
disconnect Licensee from the applicable System(s), following the notice and cure
period, and, upon N2H2's request, Licensee will promptly return the System(s) to
N2H2 in "AS IS" condition. N2H2 shall pay for all shipping and handling charges
associated with the return of the System(s).

        23. NOTICES. Any notice required by this Agreement or given in
connection with it, will be in writing and will be given to the appropriate
Party by personal delivery or by certified mail, or recognized overnight
delivery services. Facsimile notice or email may be used only if a means of
obtaining an immediate written confirmation of receipt is available and such
proof is presented in the event of a dispute. All notices will be effective upon
receipt, and will be made to the following addresses for each Party (or as such
address may be modified by notice to the other Party):

        For Licensee:        AT&T Global Network Services
                             231 N. Martingale Road, M/S 2A
                             Schaumburg, Illinois 60173-2254
                             Attn: Internet Service Manager

        with a copy to:      AT&T Global Network Services
                             231 N. Martingale Road, M/S 10-A
                             Schaumburg, Illinois 60173-2254
                             Attn: Legal Department

        For N2H2:            N2H2, Inc.
                             900 4th Avenue, Suite 3400
                             Seattle, Washington 98164
                             Attn: Vice President and General Manager

        24. SEVERABILITY. The invalidity or unenforceability of any provision
hereof will in no way affect the validity or enforceability of any other
provision.

        25. GOVERNING LAW. The Parties agree that this Agreement will be
governed by the internal laws of the State of New York, without regard to
conflict of law principles.

                                  Page 7 of 12
<PAGE>   8

        26. CONFIDENTIALITY. Any disclosure of confidential or proprietary
information between the Parties during the term of this Agreement, with the
exception of the Hardware, Software, Documentation, Proprietary Content and
Licensee's IP addresses, shall be made under and pursuant to the terms and
conditions of a mutually agreeable confidentiality agreement between the Parties
(the "Confidentiality Agreement"), Information exchanged between the Parties
during the normal course of business under this Agreement shall not be
considered proprietary or confidential unless so identified and disclosed under
such Confidentiality Agreement.

        27. ENTIRETY. This Agreement constitutes the complete agreement between
N2H2 and Licensee, and may not be modified except by written agreement of both
Parties.

        28. TAXES. N2H2 will invoice Licensee for any sales, use or other
legally collectable taxes on the Services provided hereunder, except where
Licensee provides N2H2 with a resale or other exemption certificate; provided,
however, that Licensee shall not be responsible to pay any taxes: (i) imposed on
N2H2's net or gross income, capital or franchise taxes, (ii) in the nature of
employee withholding taxes, FICA, Medicare taxes, unemployment insurance or
other taxes relating to N2H2's personnel performing Services hereunder, (iii)
imposed on, with respect to, or in connection with N2H2's purchase of any
supplies, materials, equipment, software, or services for use in providing the
Services, (iv) based on or in respect of any property or equipment used in
providing the Services, including but not limited to property taxes on the
System, or (v) in the nature of government licenses or permits required to
provide the Services.

        29. BRANDING. The customized "Block" and "Review URL" pages that shall
be used in conjunction with the Services provided hereunder shall include an
N2H2-approved reference to N2H2, such as "Powered by N2H2". The reference shall
be hyperlinked to N2H2's web site.

ACCEPTED AND AGREED FOR N2H2, INC. (N2H2):  ACCEPTED AND AGREED FOR AT&T GLOBAL
                                            NETWORK SERVICES, LLC (LICENSEE):

Signature:                                  Signature:
          -----------------------------               --------------------------
               [David W. Arnold]                           [G. F. Dravitz]
Printed:                                    Printed:
        -------------------------------             ----------------------------
               [David W. Arnold]                           [G. F. Dravitz]
Title:                                      Title:
      ---------------------------------           ------------------------------
           [Vice President & COO]                      [Procurement Director]
Date:                                       Date:
     ----------------------------------          -------------------------------
                 [11/19/99]                               [12-6-99]

                                  Page 8 of 12
<PAGE>   9

                                    EXHIBIT A
                                  AT&T Pricing

N2H2 agrees to provide Internet Filtering Service to Licensee for the following
charges.

              Proxy Server Set-up & Installation "One time Charge"
              ----------------------------------------------------

1 N2H2 Filtering Cluster*                           * per Cluster

1 Alteon Ace Director Switch                        * per customer

----------

*(10) Rack Mount P300 w/ 384 MB RAM*, Additional Servers required will be
provided by N2H2 at no cost as required. A Cluster may be used to serve one or
more Licensee customers, as technically possible.

                          Standard Monthly Service Fee
                                    Schedule
                          ----------------------------

SUBSCRIBERS                          MONTHLY SERVICE FEE (MSF)

All subscribers                      * per subscriber

                     Annual Maintenance Service Fee Schedule
                     ---------------------------------------

Yearly Alteon Service Agreement * (per Ace Director Switch per year, due on the
commencement date and each anniversary/renewal date of the term of the
applicable Schedule.)

                                  Page 9 of 12
<PAGE>   10

* INFORMATION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

                                    EXHIBIT B
                      Maintenance Service Plan Description

N2H2 shall provide annual maintenance service to the System according to the
following terms and conditions:

N2H2 will provide Licensee with pass-through Alteon Support Services, which
include:

1. 24 x 7 Tech Support: telephone, fax and e-mail support 24 hours a day, seven
(7) days a week. Live support is offered from 6:00 A.M. to 7:00 P.M., Monday
through Friday, Pacific time, excluding holidays. Pager support is offered from
7:00 P.M. to 6:00 A.M., Monday through Friday, plus weekends and holidays.
Premium support subscribers have access to a special support phone number and a
special e-mail address. Leaving a message of any priority in these special
voicemail and e-mail boxes generates a page. Up to six (6) authorized users may
be registered with Alteon WebSystems' technical support under this program, two
(2) of which may be Licensee. The Alteon program will be upgraded to live 24 x 7
support before end of year 1999.

2. Alteon will ship replacement product directly to either N2H2 or to Licensee
upon determination of a hardware problem. Once the replacement unit reaches the
customer site, the defective unit is returned to Alteon.

3. Full technical support web access provides access to FAQs, on-line
documentation, and a channel into the Alteon and N2H2 call tracking databases.
Through secure user authentication, Licensee can query the on-line call tracking
database to view service calls and submit new service requests. Access is also
provided via login and password into the technical support FTP server. Plan
members are provided their own home directories for uploading/downloading
information, all while protecting their data from others.

4. Switch software subscription is provided for end-user access to all new
switch software releases, including new feature releases and releases to correct
software defects.

TERMS AND CONDITIONS

Term for paid support contracts: 12 months. Initial period starts after three
(3) month free support period.

End-users who purchase any end-user support program for NICs must buy it for all
Alteon WebSystems NICs they have purchased.

FTP is the primary distribution mechanism for software releases. Other media may
be made available upon request.

Any returned units MUST obtain prior authorization from Alteon Technical
Support. After obtaining authorization, an RMA form must be filled out and
accompany each returned unit.

Advance Replacement units are delivered to the customer site by next day if RMA
information is received at Alteon headquarters by 2:00 P.M., Pacific time.
Alteon must receive failed units within 15 calendar days after delivery of
replacement product, and reserves the right to bill for units not returned
within this time.

For return-to-factory repairs, Alteon will ship a repaired or replacement unit
within 15 calendar days of receipt of the failed unit.

Shipping charges: During 90-day free support period, Alteon pays shipping
charges both ways. For Advance Replacement, Alteon pays shipping charges both
ways. During warranty period, Alteon pays shipping charges for return of product
to Alteon. For return-to-factory repair, Alteon pays shipping charges for return
of product to Alteon. Other shipping charges are paid by Licensee.

Callback period for Premium contract: Support will respond to calls within 15
minutes during the program hours of operation.

                                 Page 10 of 12
<PAGE>   11

* INFORMATION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

                           PROJECT SCHEDULE NO. 99-01

NAME OF CUSTOMER OR END-USER (OR IDENTIFICATION OF LICENSEE'S APPLICATION):

        Families On Line

CONFIGURATION OF SYSTEM:

        1 N2H2 Filtering Cluster*
        1 Alteon Ace Director Switch

*(10) Rack Mount P300 w/384 MB RAM. Additional servers, if required, will be
provided by N2H2 at no additional cost.

APPLICABLE CHARGES:

                          INSTALLATION PAYMENT SCHEDULE

<TABLE>
<CAPTION>
DUE DATE                          SERVICE                              AMOUNT*           TOTAL*

<S>                               <C>                                  <C>               <C>
Upon Installation Completion      Mini Cluster Set-up

Upon Installation                 Alteon Ace Director

Upon Schedule Commencement        Alteon Service Agreement (1 Year)           *

                                  Initial Payment                                                 *
</TABLE>

                               MONTHLY SERVICE FEE

          * per subscriber per month (flat fee for all subscribers)

TERM OF SERVICES UNDER SCHEDULE:

        The Service Period shall be for three (3) years, commencing on the date
        Service is first implemented for Families On Line.

                                 Page 11 of 12
<PAGE>   12

* INFORMATION HAS BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT
AND HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

                LICENSEE'S (OR CUSTOMER'S) NETWORK REPRESENTATIVE
                                   INFORMATION

CONTACT NAME:                           MARK THURMAN
                                        --------------------------------------
EMAIL ADDRESS:                          MCTHURMA@BELLSOUTH.NET
                                        --------------------------------------
OFFICE PHONE NUMBER:                    954-771-8558
                                        --------------------------------------
FAX PHONE NUMBER:                       954-771-4241
                                        --------------------------------------
PAGER PHONE NUMBER:                     954-648-0351 (CELL PHONE)
                                        --------------------------------------

                                   LOCATION OF
                                    Server(s)

CONTACT NAME:                       BEAU CHAMBERS (PRIMARY) 650-556-1698
                                    ALT: MIKE SHEA (MGR) 858-812-4624
                                    -----------------------------------------
ORGANIZATION:                       AT&T
                                    -----------------------------------------
STREET ADDRESS #1:                  3175 SPRING STREET
                                    -----------------------------------------
STREET ADDRESS #2:
                                    -----------------------------------------
CITY/STATE/COUNTRY:                 REDWOOD CITY, CALIFORNIA, USA
                                    -----------------------------------------
ZIP/POSTAL CODE:                    94063-3928
                                    -----------------------------------------

                                  COMPLETED BY
                                  ------------

NAME:                         SAM PARRINO
                              --------------------------------------
TITLE:                        PROJECT MANAGER
                              --------------------------------------
DATE:                         12/2/99
                              --------------------------------------

ACCEPTED AND AGREED FOR N2H2, INC. (N2H2):  ACCEPTED AND AGREED FOR AT&T GLOBAL
                                            NETWORK SERVICES, LLC (LICENSEE):

Signature:                                  Signature:
          ------------------------------              --------------------------
               [David Arnold]                               [G. F. Dravitz]
Printed:                                    Printed:
        --------------------------------            ----------------------------
               [David Arnold]                               [G. F. Dravitz]
Title:                                      Title:
      ----------------------------------          ------------------------------
         [VP & Chief Operating Officer]                [Procurement Director]
Date:                                       Date:
     -----------------------------------         -------------------------------
                 [12/6/99]                                  [12-6-99]

                                 Page 12 of 12

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