Document:

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                                                                   Exhibit 10.16

[FIREPOND LOGO]

SIGNATURE PLUS SOFTWARE LICENSE AGREEMENT ("AGREEMENT")

This Agreement is made effective this 18th day of December, 1998 by and between
FirePond, Inc., a Minnesota corporation with offices at 1983 Premier Drive,
Mankato, Minnesota, 56001, ("FirePond"), and BCBSM, Inc., dba Blue Cross and
Blue Shield of Minnesota, a corporation having a place of business at 3535 Blue
Cross Road, St. Paul, Minnesota 55122, ("Licensee").

Whereas FirePond desires to grant Licensee and Licensee desires to accept from
FirePond, a license to use Signature Plus Software and the Signature Plus
ToolKit upon the terms and conditions hereinafter set forth. NOW, THEREFORE,
FirePond and Licensee agree as follows:

1. DEFINITIONS

   1.1. "Attachment(s)" means any writing that is specifically identified as
   attached to this Agreement and forming part of this Agreement and is signed
   by authorized representatives of both parties.

   1.2. "Documentation" means FirePond's standard documentation, which is
   delivered to Licensee under this Agreement, including FirePond's standard
   manuals, functional specifications, minimum hardware configuration required
   and third party software required.

   1.3. "Proprietary Information" means (i) with respect to FirePond, the
   Software, Tools and Documentation and any complete or partial copies thereof,
   the concepts, techniques, ideas and know-how in such programs, any
   third-party software licensed with or as part of the Software or Tools,
   benchmark results, and any other information identified or reasonably
   identifiable as confidential and proprietary information of FirePond or their
   licensors ("FirePond Proprietary Information"); and (ii) with respect to
   Licensee, information identified or reasonably identifiable as the
   confidential and proprietary information of Licensee ("Licensee Proprietary
   Information"), provided that, any part of the FirePond or Licensee
   Proprietary Information which: (a) is or becomes publicly available through
   no act or failure of the other party; or (b) was or is rightfully acquired by
   the other party from a source other than the disclosing party prior to
   receipt from the disclosing party; or (c) becomes independently available to
   the other party as a matter of right, shall be excluded.

   1.4. "Software" means all Signature Plus software including Signature Plus
   Sales (for laptops and/or desktops), Signature Plus Web (available via the
   Internet), and EBridge identified in the Documentation in machine-readable
   form licensed to Licensee hereunder, including all corrections,
   modifications, enhancements and updates to the Software.

   1.5. "Tools" means the Signature Plus ToolKit software identified in the
   Documentation in machine-readable form licensed to Licensee hereunder,
   including all corrections, modifications, enhancements and updates to the
   Software.

   1.6. "Use" means to load, execute, employ, utilize, store, or display the
   Software for the limited purpose of helping Licensee salespeople and
   customers learn about, sell and/or buy products or services manufactured,
   distributed or sold by Licensee and to load, execute, employ, utilize, store,
   or display Tools for the limited purpose of supporting the Software and to
   maintain, distribute and synchronize Licensee's data to be used in the
   Software.

   1.7. "Licensee" means those entities set forth in an Attachment "Licensee."

2. GRANT OF LICENSE

   2.1. Subject to the terms and conditions of this Agreement FirePond grants
   and Licensee accepts a non-exclusive, non-transferable license with rights to
   Use the Software, Documentation and other FirePond Proprietary Information
   provided by FirePond to Licensee and to sublicense the Software to the number
   of individuals identified in an Attachment who are authorized to Use the
   Signature Plus Sales version of the Software ("Named Users") and to allow
   access to the Software to the number of individuals identified in an
   Attachment [See Note] as allowed access to the Signature Plus Web version of
   the Software ("Concurrent Users"). In order to sublicense the Software to
   Named Users, Licensee shall have in effect with such Named Users agreements
   sufficient to obligate such Named Users to terms substantially similar to the
   terms of Exhibit A. Licensee may transfer the Software from one Named User to
   another Named User provided the Software is promptly deleted by the Named
   User no longer using the Software and provided Licensee shall notify FirePond
   quarterly of such transfers.

   2.2. Subject to the terms and conditions of this Agreement FirePond grants
   and Licensee accepts a non-exclusive, non-transferable license with rights to
   Use the Tools at the sites identified in the Signature Plus License Fee
   Attachment ("Designated Site(s)"). Licensee may use the Tools on as many
   single computer stations as needed at the Designated Site. Licensee may
   transfer the Tools from one Designated Site to another Designated Site upon
   prior written notice to FirePond. The Tools must be promptly deleted in their
   entirety from the Designated Site no longer in use. Licensee may use a
   third-party certified by FirePond to Use the Tools on behalf of Licensee.

   2.3. Licensee shall maintain accurate records of all Named Users. Upon
   FirePond's request, Licensee shall provide FirePond with a copy of such
   records and executed agreements. In addition, FirePond shall have the right
   to inspect such records for compliance with the terms of this Agreement no
   more frequently than annually, during Licensee's normal business hours and
   upon reasonable advance notice. Licensee shall cooperate with FirePond to
   ensure that each Named User upholds the requirements imposed upon them
   through this Agreement or the agreement set forth in Exhibit A and will take
   reasonable steps to ensure that such Named Users comply with such terms and
   conditions. Licensee shall not be required to track Concurrent Users.
   Licensee agrees to notify FirePond immediately after gaining knowledge of the
   possession, use, disclosure or reproduction of Software or Tools by any
   person or other party not authorized to have the benefit of such possession,
   use, disclosure, or reproduction and to cooperate with FirePond and its
   representatives in any investigation of and litigation against such
   unauthorized use.

   2.4. Licensee may make one copy of the Software and Tools for archival
   purposes. Licensee may reproduce or copy any portion of the Documentation
   into machine-readable or printed form for its internal use and for
   distribution to Named Users. Licensee shall not remove any proprietary,
   copyright, trademark, or service mark legend from the Software, Tools,
   Documentation or FirePond Proprietary Information and shall include such
   legends on any complete or partial copies of the Software, Tools,
   Documentation or FirePond Proprietary Information.

3. FEES AND PAYMENT TERMS

   3.1. In consideration of the licenses granted hereunder, Licensee shall pay
   to FirePond license fees for the Software and Tools as set forth in
   Attachments. The amount of license fees shall be calculated based on the
   total number of Named Users for the Software, the total number of Concurrent
   Users accessing the Software, and the number of Designated Sites for Tools.
   As set forth in an Attachment, fees for Maintenance Services shall be paid
   annually in advance in an amount calculated as a percentage of the License
   Fees. FirePond and Licensee shall agree to any other services under a
   separate Services Agreement.

   3.2. Travel expenses and incidental expenses of FirePond shall be billed in
   accordance with the current Blue Cross and Blue Shield of Minnesota Per Diem
   Expense Allowance for Consultants Policy, a current copy of which is attached
   hereto as Attachment A. FirePond shall bill such fees and expenses monthly.

   3.3. Invoices are payable in full upon receipt of invoice. If the payment of
   such invoice(s) is subject to a good faith dispute between the parties, the
   project managers at FirePond and Licensee shall use their best efforts to
   expeditiously resolve the dispute. If the project managers are unable to
   resolve the dispute within fifteen (15) days, it shall be referred to a
   FirePond executive or his/her designee and a Licensee executive or his/her
   designee for mutual resolution. If the dispute is not resolved at the
   executive level within fifteen

   [Note: This License Agreement is an enterprise license, accordingly there is
   no attachment identifying the number of individuals allowed access to the
   software to this agreement.]

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[FIREPOND LOGO]

   (15) days, FirePond shall have the right to bring suit on an open account.
   All payments are to be made in U.S. dollars. Licensee shall pay a one and one
   half percent penalty per month retroactive to the invoice date for payment(s)
   received after thirty (30) days.

4. PROPRIETARY RIGHTS

   4.1. Licensee acknowledges ownership of and title in and to all intellectual
   property rights, including patent, trademark, service mark, copyright, and
   trade secret rights, in the FirePond Proprietary Information are and shall
   remain in FirePond and its respective licensors.

   4.2. Except as permitted in this Agreement, Licensee shall not copy,
   translate, disassemble, or decompile, nor create or attempt to create, by
   reverse engineering or otherwise the source code from the object code of the
   Software or Tools licensed hereunder or use it to create a derivative work,
   unless authorized in writing by FirePond.

   4.3. In order to protect the rights of FirePond and Licensee in their
   respective Proprietary Information, FirePond and Licensee agree as follows:

   4.3.1. Neither party shall, without the other party's prior written consent,
   disclose, provide or make available any of the Proprietary Information of the
   other party in any form to any person, except to bona fide employees,
   officers, directors, or consultants or such party whose access is necessary
   to enable such party to exercise its rights hereunder. Each party agrees that
   prior to disclosing any Proprietary Information of the other party to any
   consultant, it will obtain from that consultant a written acknowledgement
   that such consultant will be bound by the same terms as specified in this
   Section 4.

   4.3.2. Licensee and FirePond acknowledge that any disclosure to third parties
   of Proprietary Information may cause immediate and irreparable harm to the
   owner of the disclosed Proprietary Information; therefore, each party agrees
   to take all reasonable steps and the same protective precautions to protect
   the Proprietary Information from disclosure to third parties as with its own
   proprietary and confidential information.

   4.4. Upon any termination hereunder, Licensee shall immediately cease Use of
   the Software, Tools, Documentation and other FirePond Proprietary Information
   and shall irretrievably delete and/or remove such items from all machines and
   media and return such Software, Tools, Documentation and Proprietary
   Information to FirePond within 30 days. Within 30 days after any termination,
   FirePond shall return the Licensee Proprietary Information to Licensee.

5. MAINTENANCE SERVICES

   Following expiration of the warranty period as defined in Section 7, Licensee
   shall purchase and FirePond shall provide Licensee the maintenance services
   identified in an Attachment.

6. INDEMNIFICATION

   6.1. Subject to Section 6.2, if one party promptly notifies the other party
   in writing of a third-party claim against it, the other party shall indemnify
   the notifying party against all claims, liabilities, and costs, including
   reasonable attorneys' fees reasonably incurred in the defense of any claim
   brought against the notifying party by third parties alleging that the
   notifying party's Use of the Software, Tools and Documentation or data or
   other information supplied by the other party infringes or misappropriates:
   (i) any United States patent; or (ii) a United States copyright; or (iii)
   trade secret rights, provided that, the notifying party promptly notifies the
   other party in writing of any such claim and the other party is permitted to
   control fully the defense and any settlement of such claim. The notifying
   party shall cooperate fully in the defense and may appear, at its own
   expense, through counsel reasonably acceptable to the other party. The other
   party may, in its sole discretion, settle any such claim on a basis requiring
   FirePond to substitute for the Software, Tools and Documentation alternative
   substantially equivalent non-infringing programs and supporting
   documentation. The other party alone shall be responsible for taking such
   actions which it determines are reasonably necessary or desirable in its sole
   discretion in connection with any infringement or alleged infringement by a
   third party of any portion of the Software, Tools and Documentation, provided
   that should the software, Tools, or Documentation as delivered by licensee
   become the subject of an infringement claim: Firepond at its sold expense
   either (i) procure for licensee the right to continue to use the Software,
   Tools, and Documentation as contemplated hereunder, or (ii) modify the
   Software, Tools, or Documentation to eliminate any infringement claim,
   provided that the Software and Tools' performance must remain the same as
   provided for in the specifications, or (iii) replace the Software and Tools
   with an equally suitable, compatible, and functionally equivalent
   non-infringing product at no additional charge to licensee. If none of these
   options are reasonably available to Firepond after executing its best efforts
   to implement such options, then Firepond shall accept return of the Software,
   Tools, and Documentation at Firepond's sole cost and expense and FirePond
   shall pay to Licensee up to $3,500,000 as liquidated damages, as amortized
   over five year useful life measured from the date of delivery..

   6.2. FirePond makes no representation with respect to the possibility of
   infringement if the claim of infringement is caused by: (1) Licensee's, Named
   User's or Concurrent User's misuse or modification of Software, Tools and/or
   Documentation; (2) Licensee's, Named User's or Concurrent User's failure to
   use corrections or enhancements made available by FirePond; (3) Licensee's,
   Named User's or Concurrent User's use of Software, Tools and/or Documentation
   in combination with any product or information not owned or developed by
   FirePond; or (4) Licensee's distribution, marketing or use for the benefit of
   third parties other than Named Users or Concurrent Users of Software, Tools
   and/or Documentation or distribution, marketing or use for the benefit of
   third parties.

   6.3. THE PROVISIONS OF THIS SECTION 6 STATE THE SOLE, EXCLUSIVE, AND ENTIRE
   LIABILITY OF FIREPOND AND ITS LICENSORS TO LICENSEE AND LICENSEE'S SOLE
   REMEDY WITH RESPECT TO THE INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY
   RIGHTS.

7. WARRANTY

   7.1. FirePond warrants that the Software and Tools will as delivered
   materially conform to the functional specifications contained in the
   Documentation and Exhibit B-2 ("Small Group Track") for 90 days following
   execution of this Agreement. Services to be provided by FirePond during the
   warranty period are those maintenance services identified in Section 5.
   FirePond also warrants that the Software and Tools as delivered will be
   materially free of all viruses, bombs and other self enacting devices that
   could impair the functionality of the Software or Tools.

   7.2. Should any component of the Software or Tools fail to conform materially
   to the functional specifications therefore during the warranty period,
   FirePond's sole obligation shall be, at FirePond's option, to correct the
   defect by bringing the performance of the Software or Tools into material
   compliance with the functional specifications or to replace the defective
   component.

   FirePond shall use reasonable commercial efforts to correct the defect by
   bringing the performance of the Software into material compliance with the
   functional specifications or to replace the defective component within thirty
   (30) days or such longer period as is reasonable in the circumstances where
   FirePond proceeds with all due diligence to cure such defect. In the event
   FirePond is unable to correct or replace such defect within the stated time
   period, Licensee shall refund the then present value of such Software to
   Licensee, as amortized over a five (5) year useful life measured from the
   date of delivery.

   7.3. FirePond does not warrant that the Software or Tools will operate
   uninterrupted nor that they will be free from minor defects or errors which
   do not materially affect such performance nor that the applications contained
   in the Software or Tools are designed to meet all Licensee's or Named Users'
   or Concurrent Users' business requirements. FirePond makes no representation
   or warranty as to the third-party software identified in the Documentation as
   required to operate the Software or Tools.

   7.4. FirePond represents and warrants to Licensee that: (i) the Software and
   Tools shall, as delivered: (a) operate correctly and consistently with dates
   and times before, during, and after the year 2000, and date and time ranges
   before, spanning, and after 0:00 hours on January 1, 2000, and in a

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[FIREPOND LOGO]

   manner identical to that in which the Software and Tools operate with dates,
   times and date and time ranges prior to the year 2000; (b) utilize data
   structures (databases, data files, etc.) which accommodate and provide
   4-digit date century recognition; (c) operate in a manner which treats the
   year 2000 as the year immediately following the year 1999 to 2000 without
   material functional or data abnormality; and (d) manage and manipulate data
   involving the transition of dates from 1999 to 2000 without material
   functional or data abnormality; (ii) the Software and Tools as delivered will
   lose no material functionality with respect to the introduction of record
   containing dates falling on or after January 1, 2000 provided that all
   products (for example, hardware and software) used with the Software and
   Tools properly exchange accurate date data with the Software and Tools. The
   representations and warranties provided herein shall not be limited to, and
   shall survive for so long as maintenance services are purchased. FirePond
   shall be responsible for and shall indemnify Licensee from and against all
   losses and damages of any kind or nature incurred by Licensee up to the
   amount of license fees paid hereunder as a result of any breach of the
   foregoing representations and warranties.

   7.5. FIREPOND DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING
   WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
   A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW
   CANNOT BE VALIDLY WAIVED.

8. LIMITATION OF LIABILITY

   8.1. Subject to the limited warranty set forth in Section 7, Licensee's sole
   and exclusive remedies for any damages or loss in any way connected with the
   Software or Tools or services furnished by FirePond, whether due to
   FirePond's negligence or breach of any other duty, shall be, at FirePond's
   option: (i) replacement of the Software or Tools or performance of services;
   or (ii) return or credit of an appropriate portion of any payment made or to
   be made by Licensee with respect to the applicable portion of the Software or
   Tools or services. The foregoing limitation of liability does not apply to
   infringement of the property rights referred to in Section 6, or to personal
   injury or death caused solely by the gross negligence or willful misconduct
   of FirePond. With respect to damage to tangible property, FirePond will not
   be responsible in any amount in excess of the amount by which such damage is
   paid by FirePond's liability insurance.

   8.2. ANYTHING TO THE CONTRARY HEREIN NOTWITHSTANDING, UNDER NO CIR-CUMSTANCES
   SHALL FIREPOND AND ITS LICENSORS BE LIABLE TO LICENSEE OR ANY OTHER PERSON OR
   ENTITY FOR SPECIAL, INCIDENTAL, CON-SEQUENTIAL, OR INDIRECT DAMAGES, LOSS OF
   GOOD WILL OR BUSINESS PROFITS, WORK STOPPAGE, DATA LOSS, COMPUTER FAILURE OR
   MALFUNCTION, ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSS, OR EXEMPLARY OR
   PUNITIVE DAMAGES UNLESS SUCH DAMAGES OR LOSSES ARE DUE TO THE WILLFUL
   MISCONDUCT OF FIREPOND.

9. EFFECTIVE DATE, TERM AND TERMINATION

   9.1. This Agreement shall become effective upon execution by both parties and
   shall continue in effect unless the Agreement is terminated under the terms
   of Section 9.2 below.

   9.2. This Agreement and the license granted hereunder shall terminate upon
   the earliest to occur of the following: (i) thirty days after Licensee gives
   FirePond written notice of Licensee's desire to terminate this Agreement, for
   any reason, but only after payment of all License and Maintenance Fees then
   due and owing; (ii) thirty days after FirePond gives Licensee notice of
   Licensee's material breach of any provision of the Agreement (other than
   Licensee's breach of its obligations under Section 4 (Proprietary Rights ) or
   Section 11 (Assignment), which breach shall result in immediate termination),
   including more than thirty days delinquency in Licensee's payment of any
   money due hereunder, unless Licensee has cured such breach during such thirty
   day period; (iii) immediately if Licensee or FirePond files a petition for
   bankruptcy or insolvency, has an involuntary petition filed against it,
   commences an action providing for relief under bankruptcy laws, files for the
   appointment of a receiver, or is adjudicated a bankrupt concern.

   9.3. In the event of any termination hereunder, Licensee shall not be
   entitled to any refund of any payments made by Licensee except as otherwise
   provided in this Agreement.

   9.4. The following sections of this Agreement survive expiration or
   termination of this Agreement: Section 4 (Proprietary Rights), Section 6
   (Indemnification), Section 7.4 (Warranty Disclaimer), Section 8 (Limitation
   of Liability), Section 11.7 (Governing Law), and Section 13 (Export Control).

10. ASSIGNMENT

   Licensee may not, without FirePond's prior written consent, assign, delegate,
   sublicense, pledge, or otherwise transfer this Agreement, or any of its
   rights or obligations under this Agreement, or the Software, Tools or
   Documentation, to any party, except as set forth herein. Any permitted
   assignment of this Agreement shall provide that the provisions of this
   Agreement shall continue in full force and effect and that Licensee shall
   guaranty the performance of its assignee and shall remain liable for all
   obligations hereunder.

11. GENERAL

   11.1. Force Majeure. Neither FirePond nor Licensee shall be deemed to be in
   default of any provision of this Agreement for any failure in performance
   resulting from acts or events beyond the reasonable control of FirePond or
   Licensee.

   11.2. No Waiver. If either party should waive any breach of any provision of
   this Agreement, it shall not thereby be deemed to have waived any preceding
   or succeeding breach of the same or any other provision hereof.

   11.3. Severability. If any provision of this Agreement is held to be
   unenforceable, this Agreement shall be construed without such provision.

   11.4. Agreement Binding/Entire Agreement. This Agreement shall be binding
   upon and inure to the benefit of the parties hereto and their respective
   successors and permitted assigns. This Agreement and each Attachment hereto
   constitute the complete and exclusive statement of the agreement between
   FirePond and Licensee, and all previous representations, discussions, and
   writings are merged in, and superseded by, this Agreement. This Agreement may
   be modified only by a writing signed by both parties. This Agreement and each
   Attachment hereto shall prevail over any additional, conflicting, or
   inconsistent terms and conditions which may appear on any purchase order or
   other document furnished by Licensee to FirePond.

   11.5. Rights to Injunctive Relief. Both parties acknowledge that remedies at
   law may be inadequate to provide FirePond or Licensee with full compensation
   in the event of Licensee's material breach of Sections 2 (Grant of License),
   Section 4 (Proprietary Rights), Section 13 (Export Control), or FirePond's
   material breach of Section 4 with respect to Licensee's Proprietary
   Information, and that the non-breaching party shall therefore be entitled to
   seek injunctive relief in the event of any such material breach.

   11.6. Taxes and Duties. Licensee is responsible for all taxes concerning the
   Software and Tools, excluding taxes based on FirePond's income. If Licensee
   will sublicense Software to Named Users, Licensee shall submit a resale
   exemption certificate to FirePond. Licensee will self-asses use tax in the
   event Licensee does not sublicense Software or if Licensee provides Software
   to Named Users without consideration to Licensee.

   11.7. Governing Law. This Agreement shall be governed by and construed under
   the State of Minnesota law without reference to its conflicts of law
   principles. Any legal action or suit related to this agreement shall be
   brought exclusively in the courts of Minnesota. Both parties agree that the
   courts of Minnesota are a convenient forum for the resolution of disputes.

   11.8. Notices. All notices or reports which are required or may be given
   pursuant to this Agreement shall be in writing and shall be deemed duly given
   when delivered to the respective executive offices of FirePond and Licensee
   at the addresses first set forth above.

   11.9. Publicity. Neither party shall use the name of the other in publicity,
   advertising, or similar activity, without the prior written consent of the
   other.

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12. ARBITRATION

Except for the right of either party to apply to a court of competent
jurisdiction for a Temporary Restraining Order or other provisional remedy to
preserve the status quo or prevent irreparable harm pending the selection and
confirmation of a panel of arbitrators, and for the right of FirePond to bring
suit on an open account for any payments due FirePond hereunder, (after
expiration of the informal dispute resolution as identified in Section 3.3) any
controversy or claim arising out of or relating to this Agreement shall be
settled by arbitration in Minneapolis, Minnesota, in accordance with the
Commercial Arbitration Rules of the American Arbitration Association, and
judgment upon the award rendered by the arbitrators may be entered in any court
having jurisdiction thereof. Arbitration shall be conducted by a panel of three
members, FirePond and Licensee each selecting one member and the third member,
who shall be chairman, selected by agreement between the other two members. The
chairman shall be an attorney-at-law, and the other members shall have a
background or training in computer law, computer science, or marketing of
computer products. The arbitrators shall have the authority to grant injunctive
relief in a form substantially similar to that which would otherwise be granted
by a court of law.

13. EXPORT CONTROL

   13.1. Licensee shall comply with United States export rules and regulations
   as they relate to Software, Tools and Documentation. Without obtaining any
   necessary licenses, Licensee will not export or re-export outside the United
   States Software, Tools or Documentation, whether directly or indirectly, and
   will not cause, approve or otherwise intentionally facilitate others in so
   doing. Licensee shall indemnify FirePond against any claims, losses,
   liability, or damages suffered or incurred by FirePond arising out of or
   related to any violation by Licensee of any United States or any foreign laws
   or regulations relative to the Licensee or Named User use, export, or
   re-export of Software, Tools or Documentation to or within any country
   outside the United States. Licensee shall ensure that each Named User
   complies with United States export rules and regulations as they relate to
   Software.

   13.2. Licensee shall cooperate with FirePond to protect FirePond's
   intellectual property rights in foreign jurisdictions to which Software,
   Tools or Documentation are used or distributed as reasonably requested by
   FirePond.

   13.3. FirePond may require changes in the agreement set forth in Exhibit A
   from time to time or with respect to use in a particular country.

   13.4 The Licensee acknowledges that the Statement of Direction is an
   expression of intent for further development for the health care industry.
   Licensee agrees that it has not relied on the potential development in
   executing this Agreement and further agrees that the availability of said
   development shall not affect Licensee's payment obligation of the license fee
   set forth in the License Fee Attachment.

14. ESCROW

FirePond warrants that the source code for the Software as it is or as it
becomes available, will be deposited in an escrow account maintained at Data
Securities International, Inc. (the "Escrow Agent"). FirePond will from time to
time deposit in an escrow account copies of all new releases of the source code
for the Software.

FirePond or FirePond's trustee in bankruptcy shall authorize the Escrow Agent to
make and release a copy of the source code to Licensee upon the occurrence of
any of the following events:

(a)   FirePond has ceased its ongoing business operations relating to the
      licensing of software; or
(b)   FirePond fails to carry out the material maintenance obligations imposed
      on it pursuant to this Agreement after reasonable opportunity has been
      provided to FirePond to perform such obligations; or
(c)   The existence of any one or more of the following circumstances, if
      uncorrected for more than ninety (90) days: (i) entry of an order of
      relief under Title 11 of the United States Code; the making by FirePond of
      the general assignment for the benefit of creditors; (ii) the appointment
      of a general receiver or trustee in the bankruptcy of FirePond's business
      or property; or (iii) action by FirePond under any state insolvency or
      similar law for the purpose of bankruptcy, reorganization or liquidation.
      The occurrence of the described events shall not constitute reason for the
      release of the source code if, within the specified ninety (90) day
      period, FirePond (including its receiver or trustee in bankruptcy)
      provides to Licensee's adequate assurances, reasonably acceptable to
      Licensee, of its continuing ability and willingness to fulfill all of its
      maintenance and support obligations.

In the event of release under this Agreement, Licensee agrees that it will treat
and preserve the source code of the Software as a trade secret of FirePond in
accordance with the same precautions adopted by Licensee to safeguard its own
trade secrets against unauthorized use and disclosure. Release under this
provision shall not extend Licensee any greater rights or lesser obligations
than are otherwise provided or imposed under this Agreement.

IN WITNESS WHEREOF, the undersigned, intending to be legally bound, have duly
executed this Agreement to become effective as of the date first above written.

BCBSM, INC., DBA BLUE CROSS AND BLUE SHIELD OF MINNESOTA

By:    /s/ John N. Ounjian              /s/ Timothy M. Peterson
   ------------------------------------------------------------

Name:  John N. Ounjian                  Timothy M. Peterson
     ----------------------------------------------------------

Title: CIO                              CFO
      ---------------------------------------------------------

Date:  12/18/98
     ----------------------------------------------------------

FIREPOND, INC.

By:    /s/ Klaus P. Besier
   ------------------------------------------------------------

Name:  Klaus P. Besier
     ----------------------------------------------------------

Title: CEO
      ---------------------------------------------------------

Date:  12/18/98
     ----------------------------------------------------------

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                                  Attachment A

                    Blue Cross and Blue Shield of Minnesota
                   Per Diem Expense Allowance for Consultants
                                January 1, 1998

Transportation
     *    Air Travel -- Reimbursement will be made for air fares purchased at
          coach rates. The consulting firm will make all reasonable efforts to
          purchase tickets at the lowest competitive market rate.

     *    Ground Transportation -- Reimbursement will be made for ground
          transportation not to exceed $40 per day.

Lodging
     *    Hotel -- Lodging will be paid at the per diem rate of $91.

Meals
     *    Meals -- Meal expense will be paid at the per diem rate of $38.

Other Expenses
     *    Reimbursement for any expenses other than Transportation, Lodging,
          and Meals will be the responsibility of the consultant unless
          otherwise specified in the contract.

BCBSM, Inc. reserves the right to request and receive receipts for any expenses
incurred by the contractor that pertains to this contract.

Note: Rates for lodging and meals are based on per diem allowances as published
in the Federal Register, Volume 62, #231 dated Tuesday, December 2, 1997 and
the U.S. Master Tax Guide.

SIGNATURES

IN WITNESS WHEREOF, the parties have signed this Attachment by their duly
authorized representatives.

BCBSM, Inc. dba Blue Cross and Blue Shield        FirePond, Inc.
of Minnesota

By: /s/ John N. Ounjian, /s/ T.M. Peterson        By: /s/ Klaus P. Besier

Name: John N. Ounjian, Timothy M. Peterson        Name: Klaus P. Besier

Title: CIO, CFO                                   Title: CEO

Date: 12/18/98                                    Date: 12/18/98

<PAGE>   6

[FIREPOND LOGO]

EXHIBIT A
SOFTWARE NAMED USER AGREEMENT

1. DELIVERY
Upon acceptance of these terms, Named User will be provided electronic media
containing Software, as ordered by Named User through Licensee.

2. GRANT OF LICENSE
Subject to becoming effective as set forth above, Named User is hereby granted a
non-exclusive, non-transferable right to use Software for the limited purpose of
helping Named User and Named User's customers learn about, sell and/or buy
products manufactured, distributed or sold by Licensee. Named User agrees that
Software shall be used exclusively by Named User's authorized employees and only
for the limited purpose set forth above. The electronic media and Software shall
remain the property of Licensee and/or its suppliers. All applicable rights in
patents, copyrights, trade secrets and other confidential and proprietary
information, trademarks, and any other intellectual property rights in Software
are and shall remain in Licensee and/or its suppliers. Named User is forbidden
from copying, transferring possession, using, or permitting others to copy,
possess or use the electronic media and/or Software for any purpose not
specifically authorized in this Agreement. Named User warrants that any
individuals authorized by Named User to access Software shall be bound by the
terms and conditions of this Agreement.

3. TERM OF AGREEMENT
The term of this Agreement shall commence upon execution of the Agreement and
shall continue until termination as provided herein.

4. SOFTWARE SUPPORT

   4.1 Warranty Disclaimer

   LICENSEE AND ITS SUPPLIERS MAKE AND NAMED USER RECEIVES NO REPRESENTATION,
   CONDITION OR WARRANTY, EXPRESS OR IMPLIED, IN ANY OTHER PROVISION OF THIS
   AGREEMENT OR COMMUNICATION WITH NAMED USERS WITH RESPECT TO SOFTWARE, AND
   LICENSEE AND ITS SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES
   WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER
   MATTER. NAMED USER ASSUMES ALL RESPONSIBILITIES FOR THE SELECTION OF SOFTWARE
   TO ACHIEVE NAMED USER'S INTENDED RESULTS. LICENSEE AND ITS SUPPLIERS DO NOT
   WARRANT THAT SOFTWARE WILL MEET NAMED USER'S REQUIREMENTS OR THAT SOFTWARE
   WILL BE UNINTERRUPTED OR ERROR FREE.

4.2 LIMITATION OF LIABILITY EXCEPT AS PROVIDED BELOW
LICENSEE AND ITS SUPPLIERS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES OF ANY DESCRIPTION, INCLUDING, WITHOUT
LIMITATION, DAMAGES DIRECTLY OR INDIRECTLY ARISING OUT OF THE INSTALLATION,
REMOVAL, USE OR NON-USE OF SOFTWARE OR LOSS OF PROFITS, WHETHER ARISING OUT OF
WARRANTY OR CONTRACT, NEGLIGENCE, OR OTHER NON-INTENTIONAL TORT OR OTHERWISE.
UNDER NO CIRCUMSTANCES SHALL LICENSEE'S AND ITS SUPPLIERS' LIABILITY EXCEED THE
APPLICABLE LICENSE FEE PAID BY NAMED USER UNDER THIS AGREEMENT, REGARDLESS OF
THE FORM OF THE ACTION. NAMED USER EXPRESSLY AGREES THAT THE LIMITATIONS OF
INCIDENTAL, SPECIAL, CONSEQUENTIAL AND EXEMPLARY DAMAGES SET FORTH ABOVE ARE
AGREED ALLOCATIONS OF RISK, ARE REFLECTED IN THE FEES THAT HAVE BEEN AGREED TO
BETWEEN THE PARTIES HEREIN.

5. RESTRICTIONS ON USE, CONFIDENTIALITY
To the maximum extent permitted by law, Named User agrees not to reverse
compile, disassemble, or otherwise reverse engineer Software or any portion
thereof. Named User further agrees not to disclose, reproduce, publish, release,
transfer, translate, copy or make available any portion of Software code or to
prepare or copy derivative or collective works based upon and/or containing any
portion of Software code. Named User agrees that all materials supplied under
this Agreement shall be kept in a secure place. Named User agrees to and shall
take appropriate action satisfactory to Licensee, by instruction, agreement or
otherwise, with any persons permitted access to Software to ensure continuous
confidentiality. All notices pertaining to use and ownership of the electronic
media and Software will be retained on the electronic media and Software in the
possession of Named User.

6. UNAUTHORIZED ACTS
Named User agrees to notify Licensee of the possession, use, knowledge,
disclosure or reproduction of any electronic media or Software made available to
Named User under this Agreement by any person, firm or organization not
authorized by this Agreement to have the benefit of such possession, use,
knowledge, disclosure or reproduction, and to cooperate with Licensee and its
representatives in any investigation of and litigation against such person, firm
or organization.

7. TERMINATION
Named User may terminate this Agreement without cause by giving Licensee thirty
(30) days written notice of termination. In the event of a material breach of
this Agreement which is not corrected, this Agreement may be terminated in the
following manner. The party complaining of the breach may terminate this
Agreement by serving written notice on the other party of its intention to
terminate the Agreement and stating the breach of the Agreement complained of,
whereupon the other party shall have a period of thirty (30) days to correct the
material breach; and in the event the breach is not corrected, the Agreement
shall stand terminated at the end of said thirty (30) days from service of the
notice. In the event the breach is corrected, the Agreement shall continue as if
no breach had occurred. If this Agreement is terminated at any time, Named User
shall cease use immediately of Software and shall promptly return or destroy all
Licensee originals and all materials related to Software and electronic media
received from Licensee and/or any other material furnished by Licensee to Named
User for use by Named User in connection with this Agreement, including any
modifications, and all supplementary or related program materials and
information, excluding normal printouts or handouts which have been distributed
to customers of Named User.

If for any reason the relationship between Licensee and its supplier of Software
or between Licensee and Named User is terminated, this Agreement will be
concurrently terminated, effective as of the relationship termination date.

8. GENERAL
This Agreement is entered into and shall be construed in accordance with the
laws of the State of Minnesota. This Agreement constitutes the entire agreement
between the parties and supersedes all other communications whether written or
oral. Neither the rights granted herein nor Software or copies thereof may be
licensed, assigned, or transferred by Named User. Any failure by Licensee to
terminate this Agreement for any particular cause shall not be interpreted as a
waiver of Licensee's right to subsequently cancel or terminate the Agreement for
a later similar reason. FirePond and other third-party suppliers of Licensee are
direct and intended third-party beneficiaries of this Agreement and may enforce
this Agreement directly against Named User.

IN WITNESS WHEREOF, the undersigned, intending to be legally bound, have duly
executed this Agreement.

Approved as to form:

BCBSM, INC., DBA BLUE CROSS AND BLUE SHIELD OF MINNESOTA

By:    /s/ John N. Ounjian              /s/ Timothy M. Peterson
   ------------------------------------------------------------

Name:  John N. Ounjian                  Timothy M. Peterson
     ----------------------------------------------------------

Title: CIO                              CFO
      ---------------------------------------------------------

Date:  12/18/98
     ----------------------------------------------------------

FIREPOND, INC.

By:    /s/ Klaus P. Besier
   ------------------------------------------------------------

Name:  Klaus P. Besier
     ----------------------------------------------------------

Title: CEO
      ---------------------------------------------------------

Date:  12/18/98
     ----------------------------------------------------------

<PAGE>   7
Exhibit B-1
Signature Plus Services Attachment

This services attachment is considered an Attachment and is governed by the
provisions of the Services Agreement (hereinafter Agreement) executed by CWC
and BCBSM, Inc. doing business as Blue Cross and Blue Shield of Minnesota (for
the purpose of this Attachment - Client).

_______________________________________________________All amounts in U.S.($)

SERVICES
Upon execution of this Attachment, working with Client, CWC will demonstrate
Signature Plus capabilities during a Proof of Concept project further
identified in the Signature Plus License Fee Attachment.

COMPENSATION TO CWC
CWC and Client agree that the consultants fees for the Proof of Concept shall be
a fixed fee of $225.00. CWC agrees that it will not bill Client for any
consultant fees in excess of this amount without prior written consent of
Client. During the term of this Attachment, as part of the fixed fee, CWC shall
provide, without additional charge, up to 40 hours per week of one person's
time for the Proof of Concept project identified herein.

TAXES AND DUTIES
All duties, taxes, and levies (excluding taxes based on CWC's net income) if
any, shall be borne by Client.

The fees and terms of this Attachment are valid until September 23, 1998. If
this Attachment is not signed by Client prior to that date, CWC may revise such
fees and terms.

Exhibit B-2
Small Tract Group

 . Producing preliminary quotes (i.e. street rate quotes for each of the small
  group products.

 . Generating an offer (from RAPS) for each of the small group products.

 . Providing tracking and status.

 . Storing and printing sales collateral material and forms.

 . Small group consultation.

SIGNATURES

IN WITNESS WHEREOF, the parties have signed this Attachment by their duly
authorized representatives.

BCBSM, Inc, dba Blue Cross and Blue         CWC Incorporation
Shield of Minnesota

By: /s/ John Ounjian /s/ T.M. Peterson      By: /s/ Klaus P. Besier

Name: John Ounjian, Timothy M. Peterson     Name: Klaus P. Besier

Title: Senior Vice President, CFO           Title: CEO

Date:  9/24/98, 9/24/98                     Date:  9/24/98
<PAGE>   8

[FIREPOND LOGO]

SIGNATURE PLUS LICENSE FEE ATTACHMENT

This License Fee Attachment is considered an Attachment and is governed by the
provisions of the Signature Plus Software License Agreement dated 12/8/98
(hereinafter Agreement) executed by FirePond, Inc. and BCBSM, Inc. dba Blue
Cross and Blue Shield of Minnesota (for the purpose of this Attachment -
Client).

                                                         All amounts in U.S. ($)
================================================================================

================================================================================
LICENSE FEES (SIGNATURE PLUS - ENTERPRISE)
================================================================================
For a fee of $[ *  *  * ], Client shall receive an Enterprise License, payable
as follows:
$[ *  *  * ] payable upon execution of this Attachment.
$[ *  *  * ] payable March 15, 1999.
$[ *  *  * ] payable June 1, 1999.
----------
$[ *  *  * ] total

Client will be invoiced for the above stated license fee upon execution of this
Attachment with the payment schedule above. The above fees are not subject to
offset for any reason, including any Finder's Fee Client may earn.
================================================================================

================================================================================
LICENSE FEES (SIGNATURE PLUS - TOOLKIT) - DESIGNATED SITE
--------------------------------------------------------------------------------
Signature Plus Toolkit - Eagan Campuses of BCBSM, Inc. (Included in
above license fees) ........................................................ NA
================================================================================

================================================================================
FINDER'S FEE
--------------------------------------------------------------------------------

If Client purchases, and FirePond receives payments as described above for an
Enterprise License, and if Client provides substantive Assistance in procuring
binding Signature Plus License Agreements with other Blue Cross Blue Shield
entities (other than those entities listed in Attachment Licensee), Client may
earn a finder's fee (as provided below). For purposes of this Agreement,
"Assistance" shall mean the substantive and documented introduction and
recommendation of FirePond and FirePond products by Client to other Blue Cross
Blue Shield entities, including serving as a reference account and providing
mutually agreed access to Client's installation for purposes of demonstrations
of FirePond's products. In the event Client provides such Assistance and
FirePond executes such agreements, FirePond shall pay Client a finder's fee as
follows:

o     For each Blue Cross Blue Shield entity entering binding qualifying license
      agreements within two (2) years after execution of this Agreement,
      FirePond shall pay Client a finder's fee equal to 15% of such Blue Cross
      Blue Shield entities' license fees during that period (excluding any
      implementation, maintenance or Service Fees).

o     For each Blue Cross Blue Shield entity entering binding qualifying license
      agreements after the first two (2) years following execution of this
      Agreement but before the beginning of the fourth year after execution of
      this Agreement, FirePond shall pay Client a finder's fee equal to 10% of
      such Blue Cross Blue Shield entities license fee during that period
      (excluding any implementation, maintenance or Service Fees).

o     For each Blue Cross Blue Shield entity entering binding qualifying license
      agreements after the first four (4) years after execution of this
      Agreement but before the beginning of the sixth year after execution of
      this Agreement, FirePond shall pay Client a finder's fee equal to 5% of
      such Blue Cross Blue Shield entities license fee during that period.
      (excluding any implementation, maintenance or Service Fees).

o     The finder's fee shall expire five (5) years from the date of Execution of
      this Agreement.
================================================================================

[ *  *  * ]  Confidential treatment has been requested for the bracketed
             portions. The confidential redacted portion has been filed
             separately with the Securities and Exchange Commission.
<PAGE>   9

[FIREPOND LOGO]

================================================================================
LIMITED SEMI EXCLUSIVE USE
--------------------------------------------------------------------------------
If Client purchases, and FirePond receives payments as described above for an
Enterprise License, and if Client provides substantive Assistance in procuring
binding Signature Plus License Agreements with other Blue Cross Blue Shield
entities (other than those entities listed in Attachment Licensee), FirePond
agrees that it shall not license, for use in Minnesota, to Health Partners,
Alliana, Health Systems of Minnesota, Preferred One or Medica doing business in
Minnesota for the period of December 18, 1998, to December 31, 2000. This
Limited Semi Exclusive Use License does not prohibit FirePond from using the
Software internally during such period, or from licensing the Software to third
parties other than Health Partners, Alliana, Health Systems of Minnesota,
Preferred One or Medica doing business inside and/or outside of Minnesota.
================================================================================

================================================================================
TAXES AND DUTIES
--------------------------------------------------------------------------------
All duties, taxes and levies (excluding taxes based on FirePond's net income),
if any, shall be borne by Client.
================================================================================
The fees and terms in this Attachment are valid until December 18, 1998. If
Client does not sign this Attachment prior to that date, FirePond may revise
such fees and terms.

================================================================================
SIGNATURES
--------------------------------------------------------------------------------

IN WITNESS WHEREOF, the parties have signed this Attachment by their duly
authorized representatives.

BCBSM, INC. DBA BLUE CROSS AND BLUE                  FIREPOND, INC.
SHIELD OF MINNESOTA

By: /s/ John N. Ounjian   /s/ Timothy M. Peterson    By: /s/ Klaus P. Besier
   ----------------------------------------------       ------------------------

Name:   John N. Ounjian       Timothy M. Peterson    Name:   Klaus P. Besier
-------------------------------------------------         ----------------------

Title:  CIO                   CFO                    Title:  CEO
-------------------------------------------------          ---------------------

Date:   12/18/98                                     Date:   12/18/98
     --------------------------------------------         ----------------------

<PAGE>   10
[FIREPOND LOGO]

SIGNATURE PLUS MAINTENANCE ATTACHMENT

This maintenance attachment is considered an Attachment and is governed by the
provisions of the Software License Agreement (hereinafter Agreement) executed by
FirePond, Inc. and Licensee ("Licensee").
================================================================================
MAINTENANCE FEE                                           All amounts in U.S.($)
--------------------------------------------------------------------------------
PLATINUM MAINTENANCE (REQUIRED, 15% OF THE TOTAL LICENSE FEE FOR THE
SOFTWARE AND TOOLS) ................................................$[ *  *  * ]

Client may purchase maintenance in a prepaid one-year block at a rate of 15% of
the license fee. Client shall elect this option at the time of execution of the
applicable License option.

See chart below for definition of Silver, Gold and Platinum maintenance.

If Licensee decides to buy additional seats, FirePond will calculate the license
fee based on the percentages above and pro-rate to the end of the then-current
Licensee maintenance year.

Maintenance shall start at the end of the warranty period as identified in the
Signature Plus Software License Agreement.

================================================================================

================================================================================
RESPONSE LEVELS
--------------------------------------------------------------------------------
FirePond shall provide support via a FirePond technical support representative
to research questions and resolve issues for the four Licensee designated
contacts identified in the attached schedule from 8:00 a.m. to 5:00 p.m. Central
Time Monday through Friday (excluding FirePond holidays). This service will also
provide a means for the Licensee designated contacts to provide feedback to
FirePond on the Software and Tools.

Following is a definition of severity levels:

o     Critical: Software or Tools are non-operational.
o     High: A major function of the Software or Tools is unavailable.
o     Medium: The Software or Tools are in substantial non-conformance to the
      functional specifications in the Documentation.
o     Low: The Software or Tools substantially conform to the functional
      specifications in the Documentation but contain minor discrepancies.

Licensee identified problems shall be handled according to the following table.
================================================================================

-------------------------------------------------------------------------------
Severity          Silver                   Gold                  Platinum
--------  ----------------------  ----------------------  ----------------------
Critical  FirePond will use best  FirePond will use best  FirePond will use best
          efforts to respond to   efforts to respond to   efforts to respond to
          the Licensee contact    the Licensee contact    the Licensee contact
          within one business     within one business     within one business
          hour of notice and      hour of notice and      hour of notice and
          provide a fix plan      provide a fix plan      provide a fix plan
          within three business   within two business     within one business
          days.                   days                    day.
--------  ----------------------  ----------------------  ----------------------
High      FirePond will use best  FirePond will use best  FirePond will use best
          efforts to respond to   efforts to respond to   efforts to respond to
          the Licensee contact    the Licensee contact    the Licensee contact
          within four business    within four business    within four business
          hours of notice and     hours of notice and     hours of notice and
          provide a fix plan      provide a fix plan      provide a fix plan
          within four business    within three business   within two business
          days.                   days.                   days.
--------  ----------------------  ----------------------  ----------------------
Medium    FirePond will use best  FirePond will use best  FirePond will use best
          efforts to respond to   efforts to respond to   efforts to respond to
          the Licensee contact    the Licensee contact    the Licensee contact
          within one business     within one business     within one business
          day of notice and       day of notice and       day of notice and
          provide a fix plan      provide a fix plan      provide a fix plan
          within five business    within four business    within three business
          days.                   days.                   days.
--------  ----------------------  ----------------------  ----------------------
Low       FirePond will use best  FirePond will use best  FirePond will use best
          efforts to respond to   efforts to respond to   efforts to respond to
          the Licensee contact    the Licensee contact    the Licensee contact
          within two to five      within two to five      within two to five
          business days of        business days of        business days of
          notice and consider     notice and consider     notice and give
          for inclusion in the    for inclusion in the    priority consideration
          maintenance release.    maintenance release.    for inclusion in the
                                                          maintenance release.
-------------------------------------------------------------------------------

[ *  *  * ]  Confidential treatment has been requested for the bracketed
             portions. The confidential redacted portion has been filed
             separately with the Securities and Exchange Commission.
<PAGE>   11

[FIREPOND LOGO]

Maintenance includes issuance of upgrades as they become available from
FirePond. Upon issuance of an upgrade, FirePond shall provide the support
identified in this Attachment for the previous upgrade for a period of 12
months.

Maintenance service does not include the delivery of any software and associated
documentation which FirePond offers as separate products which have not been
licensed by Licensee.

Errors attributed to FirePond shall be those that are reproducible by FirePond
on unmodified FirePond software. FirePond will use reasonable efforts to work
with client to obtain corrections or workarounds to problems in third party
implementations/software.

FirePond shall use reasonable commercial efforts to correct the defect by
bringing the performance of the Software into material compliance with the
functional specifications or to replace the defective component within thirty
(30) days or such longer period as is reasonable in the circumstances where
FirePond proceeds with all due diligence to cure such defect. In the event
FirePond is unable to correct or replace such defect within the stated time
period, Licensee shall refund the then present value of such Software to
Licensee, as amortized over a five (5) year useful life measured from the date
of delivery.

All fix plan times begin when FirePond duplicates the problem.

FirePond shall have no obligation to support:

a.    altered, damaged or modified (except for standard modifications utilizing
      the standard software tools) software or any portion of the software
      incorporated with or into other software;

b.    Software problems caused by Licensee's negligence, abuse or
      misapplication, use of software other than as specified in FirePond's
      published and current documentation, or other causes beyond the control of
      FirePond;

c.    Software installed on or with any Computer Hardware, Operating System,
      GUI, or Database Management System that is not specified in the
      documentation covering the software.

TAXES AND DUTIES
--------------------------------------------------------------------------------
All duties, taxes and levies (excluding taxes based on FirePond's net income),
if any, shall be borne by Licensee.
================================================================================

================================================================================
MAINENTANCE FEE RENEWAL
--------------------------------------------------------------------------------
The renewal fee for the maintenance shall be based on the total license fee for
the Software and Tools as identified in the Signature Plus License Fee
Attachment governed by and attached to the Software License Agreement executed
by FirePond and Licensee.

If payment is not made within thirty (30) days of the due date, support services
will be suspended until payment is received. If payment is not received by
FirePond, within 180 days of the due date, the support services will be
terminated. Licensee will be required to pay a reinstatement fee to reactivate
support. The cost to reactivate will be all maintenance fees in arrears.
--------------------------------------------------------------------------------

<PAGE>   12

[FIREPOND LOGO]

================================================================================
FEES AND PAYMENT TERMS
--------------------------------------------------------------------------------
The maintenance identified above is payable as follows:
$[ *  *  * ] payable upon expiration of the warranty period for the Software.
$[ *  *  * ] payable March 15, 1999.
$[ *  *  * ] payable June 1, 1999.
------------
$[ *  *  * ] total

For the initial first year, Licensee will be invoiced for the above stated
maintenance fee upon execution of this Attachment with the payment schedule
above, and annually in advance thereafter. Maintenance fees are subject to
change once during a calendar year upon sixty (60) days notice. This Attachment
shall automatically renew for subsequent one-year terms unless the Agreement is
terminated by sixty (60) days advance written notice prior to the end of the
current maintenance year. If after any period of non-maintenance under a
Signature Plus Maintenance Attachment, Licensee desires to re-establish
maintenance of the Software by FirePond, Licensee shall pay all maintenance at
current list prices calculated from the day maintenance was discontinued. To
stay in compliance with the Agreement, all past due amounts must be paid timely
in accordance with the terms of the Agreement.

Notwithstanding the foregoing, increases in annual maintenance over the initial
base year maintenance shall be limited to ten (10) percentage.

================================================================================

The fees and terms in this Attachment are valid until December 18, 1998. If this
Attachment is not signed by Licensee prior to that date, FirePond may revise
such fees and terms.

================================================================================
SIGNATURES
--------------------------------------------------------------------------------

BCBSM, INC. DBA BLUE CROSS AND BLUE                  FIREPOND, INC.
SHIELD OF MINNESOTA

By: /s/ John N. Ounjian   /s/ Timothy M. Peterson    By: /s/ Klaus P. Besier
   ----------------------------------------------       ------------------------

Name:   John N. Ounjian       Timothy M. Peterson    Name:   Klaus P. Besier
-------------------------------------------------         ----------------------

Title:  CIO                   CFO                    Title:  CEO
-------------------------------------------------          ---------------------

Date:   12/18/98                                     Date:   12/18/98
     --------------------------------------------         ----------------------

[ *  *  * ]  Confidential treatment has been requested for the bracketed
             portions. The confidential redacted portion has been filed
             separately with the Securities and Exchange Commission.
<PAGE>   13

                             "Licensee Attachment"

Affiliated Community Health Network, Inc.
Aspen Plus Health Network
Atrium Health Plan, Inc.
Aware Dental Services, LLC
Aware Integrated, Inc.
BCBSM, Inc.
BCBSM Foundation, Inc.
BCBSM Population Health, Inc.
Behavioral Health Services, Inc.
Capital Asset Care, Inc.
Care Delivery Management, Inc.
Comprehensive Managed Care, Inc.
Dakota Community Health Network, Inc.
Delta Dental Plan of Minnesota
Employer Provider Network, Inc.
First Integrated Exclusive Provider Organization
First Integrated Holding Company
First Plan of Minnesota
HMO Minnesota dba Blue Plus
MII, Inc.
MII Casualty, Incorporated
MII Life, Incorporated
MII Services, Inc.
Pharmacy Gold, Inc.
Prairie Community Health Network, Inc.
Prime Therapeutics, Inc.
River Bend Community Health Network, Inc.

IN WITNESS WHEREOF, the parties have so agreed:

BCBSM, Inc. dba Blue Cross and Blue Shield of Minnesota

By: /s/ John N. Ounjian, /s/ T.M. Peterson
Name: John N. Ounjian, Timothy M. Peterson
Title: CIO, CFO
Date: _____________________________________

CWC Incorporated

By: /s/ Klaus P. Besier
Name: Klaus P. Besier
Title: CEO
Date: 12/18/98

<PAGE>   14

[FIREPOND LOGO]

LICENSEE DESIGNATED CONTACTS

================================================================================
CONTACT #1
--------------------------------------------------------------------------------

Name:
     ---------------------------------------------------------------------------

Title:
      --------------------------------------------------------------------------

Business Address:
                 ---------------------------------------------------------------

Business Phone:
               -----------------------------------------------------------------

Business Fax:
             -------------------------------------------------------------------

E-mail:
       -------------------------------------------------------------------------
================================================================================
CONTACT #2
--------------------------------------------------------------------------------

Name:
     ---------------------------------------------------------------------------

Title:
      --------------------------------------------------------------------------

Business Address:
                 ---------------------------------------------------------------

Business Phone:
               -----------------------------------------------------------------

Business Fax:
             -------------------------------------------------------------------

E-mail:
       -------------------------------------------------------------------------
================================================================================
CONTACT #3
--------------------------------------------------------------------------------

Name:
     ---------------------------------------------------------------------------

Title:
      --------------------------------------------------------------------------

Business Address:
                 ---------------------------------------------------------------

Business Phone:
               -----------------------------------------------------------------

Business Fax:
             -------------------------------------------------------------------

E-mail:
       -------------------------------------------------------------------------
================================================================================
CONTACT #4
--------------------------------------------------------------------------------

Name:
     ---------------------------------------------------------------------------

Title:
      --------------------------------------------------------------------------

Business Address:
                 ---------------------------------------------------------------

Business Phone:
               -----------------------------------------------------------------

Business Fax:
             -------------------------------------------------------------------

E-mail:
       -------------------------------------------------------------------------

================================================================================<PAGE>

NOTARIAL DEED NR. 36/2000

                                                                January 19, 2000

on the premises of Attorneys Doser, Amereller, Noack/Baker & McKenzie,
Bethmannstrasse 50-54, 60311 Frankfurt am Main, to which the Notary Public
went upon request,

1.       Attorney DR. LAURENTI KISZCZUK, born on August 10, 1964, acting,
         pursuant to his own statement, not in his own name but as
         representative without a power of attorney of SPIGADORO, INC., 70 East
         55th Street, 24th floor, New York, New York 10022 (previously IAT
         Multimedia, Inc., Vogelsang-Turgi, Switzerland), promising to
         subsequently present the statement of approval, but without assuming
         any responsibility for it,

                                       - hereinafter referred to as "Seller 1" -

2.       Attorney KLAUS BAIER, born on February 12, 1969, acting, pursuant to
         his own statement, not in his own name but as authorized representative
         in the name and by order of DR. ALFRED SIMMET, Finkenweg 30, 66869
         Kusel,

                                       - hereinafter referred to as "Seller 2" -

                                       - Sellers 1 and 2 will hereinafter also
                                         be referred to jointly as "Sellers" -

3.       Mr. FRANK STRAUSS, born on January 23, 1962 Am Palmenkreuz 6a, 67685
         Weilerbach, acting, pursuant to his own statement, in his own name

                                       - hereinafter referred to as "Buyer 1" -

4.       Mrs. CORNELIA STRAUSS, born on February 12, 1963, Am Palmenkreuz 6a,
         67685 Weilerbach, acting, pursuant to her own statement, in her own
         name

                                       - hereinafter referred to as "Buyer 2" -

<PAGE>

5.       Mr. BERND SCHRODER, born on May 23, 1963, Tirolerstr. 27, 66954
         Pirmasens, acting, pursuant to his own statement, in his own name,

                                       - hereinafter referred to as "Buyer 3" -

6.       Mr. MARTIN BERGHANEL, born on December 21, 1961, Weisenheimerstr. 24,
         67245 Lambsheim, acting, pursuant to his own statement, in his own
         name,

                                       - hereinafter referred to as "Buyer 4" -

7.       Mr. HERIBERT ANTONI, born on March 19, 1961, Im Glockenacker 6, 66879
         Kottweiler-Schwanden, acting, pursuant to his own statement, in his own
         name,

                                       - hereinafter referred to as "Buyer 5" -

8.       Mr. VOLKER POTSCHKE, born on July 23, 1958, Eisennacherstr. 1, 67663
         Kaiserslautern, acting, pursuant to his own statement, in his own name,

                                       - hereinafter referred to as "Buyer 6" -

9.       Mr. PETER HAUFE, born on November 15, 1972, Antonisstr. 1, 68723
         Schwetzingen, acting, pursuant to his own statement, in his own name,

                                       - hereinafter referred to as "Buyer 7" -

10.      Mr. PETER SCHMIDT, born on July 20, 1963, Schumannstr. 7, 67655,
         Kaiserslautern, acting, pursuant to his own statement, in his own name,

                                       - hereinafter referred to as "Buyer 8" -

Deponent No. 1 is known personally to the acting Notary Public. Deponents 2 to
10 identified themselves by valid ID documents. Deponent 2 submitted the fax
copies of the notarized, certified power of attorney from Dr. Alfred Simmet,
whom he represents, and the substitute power of attorney, and promised to submit
the originals subsequently, with the request that they be attached to this
document.

The Notary Public inquired about a prior transaction pursuant to Art. 3 para 1
No. 7 BeurkG [Verification law]. There was none.

The deponents declared the following, for purposes of notarization:

                                       2
<PAGE>

I.       CONTRACT COVERING THE SALE OF PARTNERSHIP SHARES

1.       PRELIMINARY REMARKS

Sellers 1 and 2 are the sole limited partners of the limited partnership FSE
COMPUTER-HANDEL GMBH & CO. KG, headquartered in Pirmasens, entered in the
Commercial Register of the Lower Court of Pirmasens under HRA No. 3427
(hereinafter referred to as the "Company). Seller 1 participates in the company
as limited partner with a fixed capital share of DM 200,000 (in words, two
hundred thousand deutschmark), corresponding to 80% of the fixed capital. Seller
2 participates in the company as limited partner with a fixed capital share of
DM 50,000 (in words, fifty thousand deutschmark), corresponding to 20% of the
fixed capital. The capital shares of Sellers 1 and 2 are fully paid up.

2.       SALE AND TRANSFER

2.1      Effective immediately, Seller 1 hereby, under contract, sells the
         following partnership shares from his partnership share of DM 200,000
         (in words, two hundred thousand deutschmark):

         a)       to Buyer 2, DM 17,600 (in words, seventeen thousand, six
                  hundred deutschmark);

         b)       to Buyer 4, DM 33,800 (in words, thirty-three thousand, eight
                  hundred deutschmark);

         c)       to Buyer 5, DM 33,800 (in words, thirty-three thousand, eight
                  hundred deutschmark);

         d)       to Buyer 7, DM 33,800 (in words, thirty-three thousand, eight
                  hundred deutschmark);

         e)       to Buyer 3, DM 27,000 (in words, twenty-seven thousand
                  deutschmark);

         f)       to Buyer 6, DM 27,000 (in words, twenty-seven thousand
                  deutschmark);

         g)       to Buyer 8, DM 27,000 (in words, twenty-seven thousand
                  deutschmark).

2.2      Effective immediately, Seller 2 hereby sells the following partnership
         shares from his partnership share of DM 50,000 (in words, fifty
         thousand deutschmark) to Buyers:

         a)       to Buyer 1, DM 33,800 (in words, thirty-three thousand, eight
                  hundred deutschmark);

                                       3
<PAGE>

         b)       to Buyer 2, DM 16,200 (in words, sixteen thousand, two hundred
                  deutschmark).

2.3      All the Buyers accept the sales. The real transfers of the above
         partnership shares are subject to the suspensive condition of the entry
         of the Buyers as limited partners in the Commercial Register, on the
         basis of a privileged succession. Claims or obligations of the Sellers
         under their settlement accounts are included in the sale and transfer.
         The Sellers waive any claim to repayment by the Company of investments,
         or of claims in the amount of DM 2,467,878.71 (in words, two million,
         four hundred sixty-seven thousand, eight hundred seventy-eight
         deutschmark and seventy-one pennies).

2.4      The Sellers approve each other's sales and transfers of partnership
         shares indicated in this clause.

3.       PURCHASE PRICE

3.1      In compensation for the partnership shares sold and transferred
         pursuant to clause 2, the Buyers shall provide to Seller 1 with a
         specific share of 80% of their annual cash flow (as defined in para
         3.2) of the Company, and Seller 2 with 20% of same, namely

                     Fiscal year             Portion of annual cash flow
                     -----------             ---------------------------
                     2000                             5%
                     2001                             15%
                     2002                             25%
                     2003                             25%
                     2004                             25%.

3.2      Cash flow is defined as after-tax profits plus depreciation minus
         preliminary profits and profit shares paid to partners who have
         rendered a service to the Company and do not receive any other
         compensation which is listed among the Company's expenses. Any
         preliminary profits paid as profit sharing or fees may not exceed
         salaries which are customary on the market.

3.3      The payment to be made for fiscal years 2000 through 2004 may not
         exceed a maximum of DM 500,000.

3.4      The Buyers guarantee that by June 30 of each year a preliminary annual
         balance sheet of the Company, and by September 30 a final ("closing
         balance sheet"), will be issued, and that the final balance sheet will
         be given to Seller 1. Seller 1 is authorized and obligated to have a
         copy of the final balance sheet given to Seller 2. The final balance
         sheet shall contain the estimate and evaluation of the assets and
         liabilities, according to the regular bookkeeping principles generally
         known in Germany, maintaining continuity of balance sheets and
         evaluation

                                       4
<PAGE>

         criteria, and assuming unchanged continuation of the Company's business
         activity. The final balance sheet must give a true and fair picture of
         the assets, finances and earnings of the Company, and must be complete
         and correct. The share of the profits of each fiscal year shall be paid
         out by September 30 of the following year, by transfer to the accounts
         to be designated by the Sellers.

3.5      Any disputes related to the final balance sheet shall be settled
         amicably. If no agreement is reached within six weeks after Seller 1
         has notified at least one of the Buyers in writing that he does not
         accept the final balance sheet, an expert, appointed by the Institut
         der Wirtschaftsprufer e.v. [Accountants' Institute] in Dusseldorf, will
         decide the dispute, and the decision shall be binding on all parties.
         The relative costs shall be borne by the person who ordered the expert
         opinion.

3.6      Seller 2 hereby assigns all his claims pursuant to this clause 3 to
         Seller 1, in partial settlement of the claim to compensation of Seller
         1 against Seller 2 based on and in connection with the violation of the
         guarantees contained in Art. 5.3 of the purchase contract concluded by
         the Buyer and the Seller on November 13, 1997 by means of a notarized
         instrument, UR No. Z 851/1997 of Notary Public Roger Zatzsch, Frankfurt
         am Main. The Buyers guarantee that all payments to be made to Seller 2
         pursuant to this clause No. 3 shall be made exclusively to Seller 1,
         until the latter gives different written instructions to the Buyers.

4.       REPRESENTATIONS AND WARRANTIES

4.1      The Buyers had opportunity to view the books and business records of
         the Company, except for certain specific documents. A draft of a
         preliminary final balance sheet as of December 31, 1999 was available.
         Seller 1 gave them all the information they requested. Seller 1 states
         that the information was issued in correct manner.

         For the sake of privacy protection, no examination was permitted of
         employment contracts. But the relevant data concerning the employment
         contracts were given to the Buyers.

4.2      The Sellers guarantee that no business shares are encumbered by third
         party rights. At present, neither employees nor other persons have
         options or other rights which would entitle them to acquire additional
         shares of the Company. Nor were such business shares issued.

4.3      Seller 1 guarantees that the Company has punctually submitted all
         required tax returns and statements on fringe benefits for each year up
         to the present, and has paid the assessed taxes and fringe benefits.
         Taxes include business taxes and duties of all kinds plus interest,
         delay penalties, etc., which are to be paid by the Company pursuant to
         law.

                                       5
<PAGE>

4.4      Claims to compensation for violation of the guarantees and assurances
         given under this contract may be asserted only if they exceed the
         amount of DM 100,000 ("deductible"). Unless expressly mentioned in this
         contract, other claims under it, regardless of the legal grounds, are
         excluded, unless a legally binding liability exists due to intentional
         or gross negligence.

4.5      Claims for violation of assurances and guarantees must be reported to
         the Sellers in writing and are statute-barred after nine (9) months
         after the conclusion of this contract.

4.6      The Buyers shall inform Seller 1 of the scheduling of an external tax
         audit, if the latter covers the years 1995 to 1999. The Buyers shall
         inform Seller 2 of the scheduling of an external tax audit if it also
         covers the years 1995 to 1997. The Buyers shall give the Sellers the
         opportunity to discuss matters dating to the years 1995 to 1999 with
         the auditor on Company premises, and to participate in the final
         discussion. But Seller 2 may exercise this right only pursuant to the
         stipulations of the purchase contract concluded among the Sellers on
         November 13, 1997. The Buyers shall have a copy of the audit report of
         the Finance Office given to the Sellers or their representatives
         immediately upon receipt, if the audit concerns the periods up to 1999.
         In addition, the Buyers shall give copies of amended tax decisions for
         the years 1995 to 1999 to the Sellers immediately upon receipt.

4.7      Upon request of Seller 1, the Buyers shall have the Company protest tax
         decisions for the years 1997 through 1999 and, if appropriate, file a
         complaint with the competent financial court. At the request of Seller
         2, the Buyers shall have the Company protest tax decisions for the
         years 1995 through 1997 and, if appropriate, file a complaint with the
         competent financial court. The Buyers shall then have the Company
         appoint a tax consultant, auditor or attorney nominated by Seller 1 to
         represent its interests in the protest and court proceeding. The
         relative costs are to be divided among the Sellers pursuant to clause
         5. There shall be no obligation to protest if the legal proceeding
         appears to be obviously hopeless or frivolous.

5.       TAXES AND SOCIAL SECURITY EXPENSES

Until now, tax audits of the Company have been held by the competent finance
office only until 1994. The following applies if tax arrears must be paid on the
basis of any future audits for the years 1995 through 1999:

Tax arrears for the period up to 11/13/97 shall be paid by Seller 2. For this
purpose, Seller 1 assigns his liability claims under the purchase contract
between Seller 2 and Seller 1, dated 11/13/97, to the Buyers, who accept the
assignment. Seller 1 assures that there are no offset agreements between the
Company, Seller 1 and Seller 2, and no circumstances are known

                                       6
<PAGE>

which would invalidate or reduce these liability claims. Any costs for court
proceedings in the assertion of this liability against Seller 2 shall be borne
by the Buyers. Payment of tax arrears for the period from 11/14/97 to December
31, 1999 shall be made by Seller 1, and offset against the share of the profit
pursuant to clause 3; it shall be limited to the amount paid as the share of the
profits. The same applies to arrears payable for social security expenses,
duties and social security contributions, such as IHK [Chamber of Industry and
Commerce] fees, professional association memberships, and any incidental
expenses, such as interest and penalties.

6.       LIMITED LIABILITY

The liability of Seller 1 pursuant to or in connection with this contract, in
particular clauses 4 and 5, shall be limited to the amount of the purchase price
designated in clause 3, due and paid to Seller 1.

7.       RIGHT TO PROFIT SHARING

Effective January 1, 2000, the right to profit sharing is assigned to the
Buyers.

8.       MISCELLANEOUS

The Sellers confirm that there was no outflow of moneys or other assets of the
Company after 12/31/1999, except as necessary in general business activity. The
Sellers confirm that the manager of the general partner, FSE Computer-Handel
Verwaltungsgesellschaft mbH headquartered in Mainz, entered in the Commercial
Register of the Lower Court of Mainz under HRB No. 5812, Mr. Nicolas Hildebrand,
is dismissed effective today, and that he has no more claims against the
Company.

9.       COSTS AND TAXES

Each party shall bear its own share of the costs and taxes and the costs of its
own legal counsel.

10.      FINAL STIPULATIONS

10.1     Amendments and supplements to this contract must be notarized. This
         also applies to the elimination of the requirement to have them put in
         writing.

10.2     If individual stipulations of this contract are found to be, or become,
         ineffective, the remaining stipulations shall be valid. Ineffective
         stipulations shall be replaced by those which are effective and closest
         in content and goal to the ineffective ones.

10.3     The company's headquarters are the site of jurisdiction. German law
         shall govern this contract.

                                       7
<PAGE>

II.      DIVISION OF A BUSINESS SHARE

Seller 1 owns a business share in the face value of DM 50,000 in FSE
COMPUTER-HANDEL VERWALTUNGSGESELLSCHAFT MBH headquartered in Mainz, entered in
the Commercial Register of the Lower Court of Mainz under HRB No. 5812
(hereinafter referred to as "FSE GmbH").

There are no other partners of FSE GmbH.

For the purpose of the sales documented in No. III below, the Seller divides his
business share in FSE GmbH in the face value of DM 50,000 into a total of eight
(8) business shares with the following face values:

         a)       three (3) business shares with a face value of DM 5,400 (in
                  words: five thousand, four hundred deutschmark) each;

         b)       three (3) business shares with a face value of DM 6,800 (in
                  words, six thousand, eight hundred deutschmark) each;

         c)       two (2) business shares with a face value DM 6,700 (in words,
                  six thousand, seven hundred deutschmark) each.

III.     CONTRACT COVERING THE SALE AND TRANSFER OF BUSINESS SHARES

1.       ITEM PURCHASED

1.1      Seller 1 owns a total of eight (8) fully paid business shares of the
         FSE GbmH, with the following face values:

         a)       three (3) shares with a face value of DM 5,400 (in words, five
                  thousand, four hundred deutschmark) each;

         b)       three (3) shares with a face value of DM 6,800 (in words, six
                  thousand, eight hundred deutschmark) each;

         c)       two (2) shares with a face value of DM 6,700 (in words, six
                  thousand, seven hundred deutschmark) each.

He thus holds 100% of the entire capital stock of FSE GbmH, DM 50,000 (in words,
fifty thousand deutschmark).

2.       SALE AND TRANSFER

2.1      Effective immediately, Seller 1 hereby sells and transfers the business
         shares listed under clause 1 above to the Buyers as follows:

                                       8
<PAGE>

         a)       Buyer 1, one partnership share with a face value of DM 6,800
                  (in words, six thousand, eight hundred deutschmark);

         b)       Buyer 2, one partnership share with a face value of DM 6,800
                  (in words, six thousand, eight hundred deutschmark);

         c)       Buyer 5, one partnership share with a face value of DM 6,800
                  (in words, six thousand, eight hundred deutschmark);

         d)       Buyer 3, one partnership share with a face value of DM 5,400
                  (in words, five thousand, four hundred deutschmark);

         e)       Buyer 6, one partnership share with a face value of DM 5,400
                  (in words, five thousand, four hundred deutschmark);

         f)       Buyer 8, one partnership share with a face value of DM 5,400
                  (in words, five thousand, four hundred deutschmark);

         g)       Buyer 4, one partnership share with a face value of DM 6,700
                  (in words, six thousand, seven hundred deutschmark);

         h)       Buyer 7, one partnership share with a face value of DM 6,700
                  (in words, six thousand, seven hundred deutschmark).

         All the Buyers accept the sale and transfer of the business shares
         listed under paragraphs a) to h) above. The business shares are
         transferred with all inherent rights and duties, including the right to
         any profits retained in previous fiscal years.

2.2      If additional documents or actions are necessary or appropriate for the
         transfer, Seller 1 and the Buyers will collaborate to the best of their
         ability to obtain the documents or perform the actions.

3.       PURCHASE PRICE

3.1      The purchase price of the business shares sold pursuant to No. 2 above
         amounts to a total of DM 50 (in words, fifty deutschmark); it is
         divided among the Buyers as follows:

         a)       Buyer 1: DM 6.80 (in words, six deutschmark and eighty
                  pennies);

         b)       Buyer 2: DM 6.80 (in words, six deutschmark and eighty
                  pennies);

         c)       Buyer 5: DM 6.80 (in words, six deutschmark and eighty
                  pennies);

                                       9
<PAGE>

         d)       Buyer 3: DM 5.40 (in words, five deutschmark and forty
                  pennies);

         e)       Buyer 6: DM 5.40 (in words, five deutschmark and forty
                  pennies);

         f)       Buyer 8: DM 5.40 (in words, five deutschmark and forty
                  pennies);

         g)       Buyer 4: DM 6.70 (in words, six deutschmark and seventy
                  pennies);

         h)       Buyer 7: DM 6.70 (in words, six deutschmark and seventy
                  pennies).

3.2      The purchase price is payable within five (five) days, into an account
         to be designated by Seller 1.

4.       ASSURANCES

Seller 1 assures the Buyers that, effective today:

All the business shares of FSE GmbH are fully paid up. Seller 1 is the absolute
owner of the sold business shares. All the business shares of FSE GmbH are
unencumbered by rights of third parties. Seller 1 may freely dispose of his
business shares.

5.       COSTS AND TAXES

Each party shall pay the costs and taxes due by it and the costs of its own
legal counsel.

6.       FINAL STIPULATIONS

6.1      Amendments and supplements to this contract must be notarized. The same
         applies to the elimination of the requirement to have them put in
         writing.

6.2      If individual stipulations of this contract are found to be, or become,
         ineffective, the remaining stipulations shall be valid. Ineffective
         stipulations shall be replaced by those which are effective and closest
         in content and goal to the ineffective ones.

6.3      The head office of FSE GmbH is the site of jurisdiction. German law
         shall govern this contract.

The Company shall pay the cost of this document.

                                       10
<PAGE>

This instrument was read to the deponents by the Notary Public; they approved
and signed it in their own hands, as follows:

                                             /s/ Cornelia Straub
                                        ----------------------------------------

                                             /s/ Frank Straub
                                        ----------------------------------------

                                             /s/ Bernard Schroder
                                        ----------------------------------------

                                             /s/ Martin Berghanel
                                        ----------------------------------------

                                             /s/ Heribert Antoni
                                        ----------------------------------------

                                             /s/ Volker Potschke
                                        ----------------------------------------

                                             /s/ Peter Haufe
                                        ----------------------------------------

                                             /s/ Peter Schmidt
                                        ----------------------------------------

                                             /s/ Klaus Baier
                                        ----------------------------------------
                                        on behalf of Dr. Alfred Simmet

                                             /s/ Laurenti Kiszczuk
                                        ----------------------------------------
                                        on behalf of SPIGADORO, Inc.

                                             /s/ Klaus Engfer
                                        ----------------------------------------
                                             Notary Public

                                       11

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