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Exhibit 10.39  

 
 

ACCURAY CYBERKNIFE® INTERNATIONAL PLATINUM ELITE SERVICE AGREEMENT    
    

	1.
	Scope of Service.    This Platinum Elite Service Agreement ("Agreement") is made by and between Accuray Incorporated
("Accuray"), a California corporation, located at 1310 Chesapeake Terrace, Sunnyvale, CA 94089,
and                                    ("Customer"), located
at                                    , for Accuray to provide planned
maintenance service when scheduled by Accuray and corrective maintenance service when requested by Customer to maintain the CyberKnife System installed at Customer's site
at                                    ("System")
so that it performs substantially in accordance with the Specifications (user Manuals and Reference Guides) defined for the System revision as installed and/or upgraded.

	1.1.
	Effective Date.    This Agreement shall be effective as of demonstration of acceptance testing by Accuray as described in
the CyberKnife Quotation and Purchase Agreement
dated                                    , 2005 and signed by the
parties, or the expiration of any prior service or warranty agreement, if applicable.

	1.2.
	Definitions

	1.2.1.
	Bug Fix.    "Bug Fix" means an error correction or minor change in the existing software and/or hardware configuration
that is required in order to enable the existing software and/or hardware configuration to perform to the existing functional specification(s).

	1.2.2.
	Update.    "Update" means a release of the software or a change to the existing hardware containing substantially only
error corrections, minor new features, functionality and/or performance improvements, but that would not be required for the existing software and/or hardware configuration to perform to the existing
functional specification(s) of that particular product. Such Update would not necessarily replace or extend the life of the existing software and/or hardware configuration of the product. For example,
an Update of software would be indicated where the version number is changed by incrementing the numeric digits to the right of the decimal point, e.g., versions 1.1, 1.2, 1.3, and
1.4 would each be Updates of the software.

	1.2.3.
	Upgrade/Enhancement.    "Upgrade/Enhancement" means a release of the software or a change to the existing hardware
containing major new features, functionality and/or performance improvements that would enable the existing software and/or hardware configuration to perform to the level of the next version of the
software and/or hardware configuration and designed to replace the older software and/or hardware version of the same product and/or extend the useful life of that product. For example, an
Upgrade/Enhancement of software would be indicated where the version number is changed by incrementing the numeric digits to the left of the decimal point, e.g., versions 1.0, 2.0, 3.0, and
4.0 would each be Upgrade/Enhancement of the software.

	1.2.4.
	New Version/New Product.    "New Version/New Product" means a release of the software or a
change to the hardware that may or may not work with the existing software and/or hardware configuration, but that in its totality requires, in Accuray's sole opinion, enough change to the software
and/or hardware configuration to be considered a New Version or New Product.

	1.2.5.
	Exclusions.    "Exclusions" means items that are excluded from the definition of Upgrade/Enhancement because of the very
nature of the item, as compared to the rest of the components in the system whether in the software and/or hardware configuration, it would cost, in Accuray's sole opinion, more than the average
current list price of an 

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Upgrade/Enhancement
to an existing product to implement. Examples of such components that are made up of software and/or hardware components that would likely fall into this category are: the linac,
the robot, the workstation, the imaging system, the patient couch, and the CyRIS family of products. This Exclusion does not mean, however, that portions of such components would not qualify under the
definitions of Upgrade/Enhancement, and such items may be offered as an Update/Enhancement at Accuray's sole discretion. 

	1.2.6.
	Consumables.    "Consumables" means items that are not necessarily part of the CyberKnife system, but are consumed as part
of the operation of the CyberKnife system, for example fiducials.

	2.
	Service Period.

	2.1.
	This
Agreement shall be for an initial period of four (4) years (years 1, 2, 3, & 4) from the Effective Date of this Agreement, including the warranty year, with
an optional fifth year. There is no payment required under this Agreement in the first year ("Year 1" or the "Warranty Year"). Customer may elect to receive an additional optional fifth year
("Optional Year 5") at the price of $425,000 and on terms that are defined below (Section 3.4). Billing will commence on the day following the anniversary of Effective Date of
this Agreement.

	2.2.
	The
Agreement price shall be one of the following, at Customer's option (indicate preferred option):

	o
	$425,000
per year, paid yearly in advance, for years 2, 3, 4 and Optional Year 5.

	o
	$110,000
quarterly, paid at the beginning of each quarter, for years 2, 3, 4 and Optional Year 5.

	o
	$37,000 monthly,
paid at the beginning of each month, for years 2, 3, 4 and Optional Year 5.

	3.
	Product Upgrades/Enhancements

	3.1.
	This
Agreement is available only for equipment that was purchased directly from Accuray, installed by Accuray engineers or an authorized Accuray Distributor and has not been moved
from its original installation location or disconnected from its original power supply without written permission or direction from Accuray. This Agreement must immediately commence at the expiration
of the factory warranty period or prior service agreement. In the event of lapse of service, Customer shall have the right to reinstate such service by payment of the current service fee for the
then-current service period in addition to the reasonable costs for Accuray to inspect, repair, and return the System to the state at which the System would have been had a service
agreement been in force continuously since the expiration of the System factory warranty.

	3.2.
	Accuray's
total commitment under the initial four (4) year Agreement is to deliver six (6) Upgrades/Enhancements, three (3) software and three
(3) hardware or software, as follows. No Upgrades/Enhancements will be due under this Agreement during Year 1 (the Warranty Year). For each of the subsequent three (3) years,
Customer is entitled to one (1) software and one (1) hardware or software Upgrade/Enhancement in each year, such that Customer will receive two (2) Upgrades/Enhancements during
each of years 2, 3 and 4. Customer may order an available Upgrade/Enhancement during Year 1 (the Warranty Year), or order an additional Upgrade/Enhancement during years 2 or 3, and such
Upgrade/Enhancement will be charged against any future Upgrades/Enhancements due Customer under this Agreement. For example, if Customer orders an Upgrade/Enhancement during Year 1 

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(the Warranty
Year), Customer is entitled to only five (5) subsequent Upgrades/Enhancements under this Agreement during years 2, 3 and 4. 

	3.3.
	Customer
will be notified of all available Upgrades/Enhancements, and may select which Upgrades/Enhancements they wish to obtain. In order to receive the desired
Upgrades/Enhancements under this Agreement, Customer must submit a signed order for the Upgrade/Enhancement. If such Upgrade/Enhancement is ordered pursuant to this Agreement, it will be delivered
free of charge. In the event that more than two (2) Upgrades/Enhancements are made available in a given year, Customer may choose which two (2) they wish to have installed on their
system. Any Upgrades/Enhancements ordered will count against the total of six (6) Upgrades/Enhancements that Customer is entitled to under this Agreement. The installation of the
Upgrades/Enhancements will be scheduled once the Upgrade/Enhancement is available to the market and Accuray receives the signed order from Customer during either the warranty or service period.

	3.4.
	If
Customer elects to have this coverage extend for Optional Year 5, two (2) additional Upgrades/Enhancements will be made available. Customer is under no obligation to
exercise the option for Optional Year 5. Customer may exercise the option for Optional Year 5 by letter sent to Accuray, in accordance with the Notice provision set forth below, at any time up
to 10 days before the Optional Year 5 commences. If Customer does not exercise the option, there will be no charge to Customer, and Accuray will not provide Platinum coverage for
Optional Year 5. If Customer exercises the option, Accuray is obligated to provide Platinum coverage on the same terms as the previous Agreement years.

	3.5.
	Installation
of Upgrades/Enhancements will be scheduled up to six (6) months ahead of time. Accuray will communicate the launch and features with Customer. Customer will be
responsible for requesting the offered Upgrade/Enhancement. Upon receipt of a signed order, Accuray Service will be responsible for scheduling installations. Accuray will not commit to the timing of
any specific Upgrades/Enhancements.

	3.6.
	Accuray
agrees to use reasonable efforts to complete during each year (following the Warranty Year) of this Agreement, and agrees, upon commercial availability and receipt of a
signed order from Customer, to include on Customer's System two (2) Upgrades/Enhancements.

	3.7.
	If
Accuray is unable to offer an Upgrade/Enhancement in any Agreement year, not including Year 1 (the Warranty Year), Accuray will credit Customer $100,000 for each
Upgrade/Enhancement for each year it is unable to offer an Upgrade/Enhancement. Such credit will be applied against future service charges, such as the next year's payment under this Agreement, or, in
the event that Customer does not renew the Agreement after year 4, monies owed will be refunded to Customer at the end of year 4. For example, in the event Accuray offers only four
(4) Upgrades/Enhancements over the term of this Agreement, it shall refund to Customer the amount of $200,000, payable within thirty (30) days after the end of the fourth year of this
Agreement. No refunds will be provided if Accuray makes available the appropriate Upgrades/Enhancements each year, but Customer elects not to order the Upgrades/Enhancements.

	4.
	Software Maintenance (Bug Fixes and Updates)

	4.1.
	For
the duration of this Agreement, Accuray will provide software Updates and Bug Fixes for software that is included as an integral part of the System. These Updates and Bug Fixes
may be transmitted electronically to Customer for subsequent installation by Customer technicians. Corrections of significant complexity, however, may be installed for Customer by Accuray Service
Engineers (which shall include an authorized Accuray Distributor). Software maintenance will be included only for those product features that were originally purchased 

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with
the System, provided under this Agreement, or subsequently purchased by Customer from Accuray as a System Upgrade/Enhancement. 

	4.2.
	During
the service periods, Accuray shall provide Customer with any and all applicable product notices regarding maintenance, support, Upgrades/Enhancements, Updates and Bug Fixes
generally circulated by Accuray to Accuray Customers with CyberKnife installations.

	4.3.
	All
such Updates and Bug Fixes, when made by Accuray or according to Accuray instructions or the product notice, shall be considered to be done by and under the direction
of Accuray.

	5.
	System Quality Assurance Testing

	5.1.
	The
maintenance and support services provided by Accuray under this Agreement do not include any System Quality Assurance Testing ("QA"). System commissioning and QA are the sole
responsibility of Customer, and Customer is advised to perform QA on a regular and ongoing basis. In addition, Customer is required to maintain up-to-date QA logs. If Customer
fails to perform the appropriate QA of the System, and to record such QA in the appropriate logs, Accuray, upon giving Notice to Customer in accordance with Section 11 of this Agreement,
reserves the right to terminate this Agreement.

	5.2.
	Prior
to performing any scheduled service or preventive maintenance on the System, Accuray will review Customer's QA logs, and if such logs are not
up-to-date, Accuray may refuse to service the System. In the event that the requested service is necessary to bring the System to a point where QA can be performed, Accuray
will proceed with the service only after Customer signs a written acknowledgement that QA is Customer's sole responsibility and that appropriate QA will be performed prior to conducting any patient
treatments.

	6.
	Service Coverage Period

	6.1.
	The
Service Coverage Period will be the hours of 8:00 AM to 9:00 PM local (to Customer's installation location) time Monday through Saturday (excluding local
legal holidays). Customer has the option to request service during non-normal hours, in which case Customer shall pay the overtime premium portion of the non-normal hours
worked. (Non-normal hourly rate minus normal hourly rate.) Accuray shall provide Customer with contact points to request service on a 24-hours-a-day,
7-days-a-week ("24/7") basis. Accuray, directly or remotely as the situation requires, either with its own personnel or through an authorized Accuray Distributor or
contractor, shall initially respond within one (1) hour of receipt of a call for service. The initial response shall include telephone support, including (as applicable) consultations,
diagnostic assistance and advice on the use and maintenance of the System. As necessary, Accuray Service Engineers will respond on-site within twenty-four (24) hours of
the initial telephonic response.

	6.2.
	Customer
will promptly notify Accuray, by calling Accuray's Customer Support Line at 1-408-716-4700, of any problem or defect with the System and,
at no charge, provide Accuray Service Engineers access to the System and use of adequate facilities and equipment at mutually agreeable times as necessary for Accuray Service Engineers to perform the
service. Customer shall have as many service calls as are reasonably needed to maintain the System so that it performs substantially in accordance with the Specifications during the period of
this Agreement.

	6.3.
	Use
of the facility CT scanner may be required for testing purposes and shall be scheduled to allow as expeditious completion of service as is reasonably possible. Facility staff
will operate the CT scanner. If service is unreasonably delayed and Accuray Service Engineers are required to remain on site, Accuray may choose to charge the current hourly service rates for the
duration of the delay period. 

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	6.4.
	Accuray
Service Engineers will perform System planned maintenance as prescribed in the current System maintenance manuals. Planned service will be scheduled at least two
(2) weeks in advance and will be performed at a mutually agreed-upon time.

	6.5.
	Upon
completion of a service or preventive maintenance call, the Accuray Service Engineer shall leave Customer a copy of a service report describing the service or maintenance
performed.

	6.6.
	To
the extent that they become available during the term of this Agreement, Customer will be entitled to the benefits of remote diagnostic capabilities used by Accuray support
engineers. This may require Customer to modify their telecommunications infrastructure to take advantage of this capability. This would be at Customer expense.

	7.
	Uptime

	7.1.
	Uptime/Downtime.    Uptime shall mean any time that the System is not down ("Uptime"). A down System means that a patient
cannot be treated due to an actual malfunction of the System and that the System is immediately available for an Accuray service engineer to work on it ("Downtime").

	7.2.
	Guarantee.    Accuray warrants that the System shall have an uptime percentage of at least 95% of normal treatment hours on
an annual basis during the Term of this Agreement. Normal treatment hours shall be from 8:00 AM to 5:00 PM local time Monday through Friday (excluding legal holidays). The first
12-month period will start as of the Effective Date of this Agreement.

	7.3.
	Calculation.    Downtime will be calculated from the time a down system call is received by Accuray to the time of repair,
counting normal treatment hours. The System will be calculated as up when the System repair has been completed and the System is available for treatment during normal treatment hours, whether or not
patients are scheduled for treatment. Scheduled preventive maintenance, System Upgrades, and time that the System is unavailable as a result of something beyond Accuray's control, including without
limitation (i) Customer's use of the System for purposes other than its intended and authorized purposes, (ii) the negligence of Customer, (iii) the failure of Customer to operate
the System in accordance with the User Manuals, (iv) use by untrained operators, (v) e-Stops, power outages or the like or (vi) the negligence of any party other than
Accuray, will be calculated as Uptime.

	7.4.
	Reports.    Customer is responsible for recording and reporting Downtime to Accuray. Reports for the previous month's
Downtime shall be provided to Accuray on or before the 15th day of each month.

	7.5.
	Failure to Meet Guarantee.    For each year of the term of this Agreement, if Accuray achieves a 12-month uptime
average of less than 95%, the Agreement period will be extended one (1) week for every percentage point or fraction thereof below 95%.

	8.
	Replacement Parts

	8.1.
	Accuray
shall make a commercially reasonable effort to supply at the time of need or stock at Customer's facility all tools, equipment, replacement parts and Consumables as would
reasonably be required by Accuray to perform the required repairs and return the System to good working order. Accuray shall make a commercially reasonable effort to maintain at its factory or service
center(s) a stock of spare parts, including, in particular, long-procurement-lead-time parts.

	8.2.
	Replacement
parts used under this Agreement may be either new manufacture or factory refurbished at Accuray's choice. All replacement parts and assemblies provided will be 

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manufactured
in accordance with Accuray's quality system, and any applicable laws and regulations. Parts replaced under this Agreement become the property of Accuray and will be disposed of by Accuray
Service Engineers. Notwithstanding the foregoing, all parts that are considered by local regulation to be "hazardous" or "contaminated" waste, or material that requires "special handling" will be
disposed of or retained by Customer at Customer's facility. 

	9.
	Exceptions.

	9.1.
	All
obligations of Accuray under this Agreement shall be suspended and/or cease in the event of:

	9.1.1.
	Damage
from fire, accident, abuse, floods, lightning, natural disasters or other calamities commonly defined as "Acts of God".

	9.1.2.
	The
intentional abuse of the System or negligence by Customer.

	9.1.3.
	System
hardware or software alterations not authorized by Accuray including any move of the System from its installation site (other than by or at the express written direction
of Accuray).

	9.1.4.
	Use
of the System for other than its intended and authorized purposes, or in a manner not consistent with Accuray's User Manuals, including maintenance of the necessary operating
environment and line current conditions, and the failure of Customer to cure such matter within thirty (30) days of actual written notice thereof from Accuray.

	9.1.5.
	Failure
to make payments in accordance with the payment schedule set forth above on Page 2, Section 2.2.

	9.2.
	If
corrective action or adjustment of the System is performed by Customer's staff at the direction of Accuray, such action or adjustment shall not reduce Accuray's responsibility
under this Agreement or liability for the performance of the System.

	10.
	No Cancellation.    Neither party shall have the right to cancel this Agreement, except as set forth below in
Section 11 "Breach."

	11.
	Breach.    Either party reserves the right to cancel this Agreement by written notice upon the breach of the other. An event
of breach may include, but is not limited to, failure to make payment due under this Agreement, failure to provide access as required to execute the services contemplated by this Agreement, failure to
perform and log QA, or the filing of notice under Federal bankruptcy laws. If the breaching party is unable or unwilling to cure or make a good faith effort to cure such breach within thirty
(30) days of actual written notice the non-breaching party shall be relieved of all obligations under this Agreement and may terminate. Termination shall not be the terminating
party's exclusive remedy, and the terminating party shall retain all other available legal and equitable remedies.

	12.
	Limitation of Liability and Warranty

	12.1.
	If
it is determined in accordance with applicable law that any fault or neglect of either party, its employees or agents, substantially contributes to damage or injury to third
parties, such party shall be responsible in such proportion as reflects its relative fault therefore, and shall hold the other party harmless from any liability or damages arising out of such fault or
neglect. Accuray's liability arising under this Agreement shall be limited to an amount not to exceed the payment(s) received by Accuray for the then current Agreement year. In addition, Accuray shall
not be liable to Customer in the event that Customer's or any third party's acts or omissions contributed in any way to any loss it sustained or the loss or damage is due to an act of God or other
causes beyond its reasonable control. IN NO EVENT WILL ACCURAY BE LIABLE TO CUSTOMER FOR ANY LOST PROFITS, LOST SAVINGS, LOST 

6

 

REVENUES
OR DOWNTIME, SPECIAL, INDIRECT, INCIDENTAL DAMAGES OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR THE USE OR PERFORMANCE OF THE SYSTEM. 

	12.2.
	This
is a service agreement. THERE ARE NO INCLUDED OR IMPLIED ACCURAY WARRANTIES OF PRODUCT FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.

	13.
	Assignment.    Neither party may assign this Agreement without the other party's prior written consent, except that Accuray
may assign this Agreement, without Customer's consent, to an affiliate or to a successor or acquirer, as the case may be, in connection with a merger or acquisition, or the sale of all or
substantially all of Accuray's assets or the sale of that portion of Accuray's business to which this Agreement relates. Subject to the foregoing, this Agreement will bind and inure to the benefit of
the parties' permitted successors and assigns.

	14.
	Dispute and Governing Laws

	14.1.
	Process.    In the event that a dispute arises between Accuray and Customer with respect to any subject matter governed by
this Agreement, such dispute shall be settled as follows. If either party shall have any dispute with respect to this Agreement, that party shall provide written notification to the other party in the
form of a claim identifying the issue or amount disputed including a detailed reason for the claim. The party against whom the claim is made shall respond in writing to the claim within 30 days
from the date of receipt of the claim document. The party filing the claim shall have an additional 30 days after the receipt of the response to either accept the resolution offered by the
other party or escalate the matter. If the dispute is not resolved, either party may notify the other in writing of their desire to elevate the claim to the highest management of Accuray and of
Customer. Each shall negotiate in good faith and use his or her best efforts to resolve such dispute or claim. The location, format, frequency, duration and conclusion of these elevated discussions
shall be left to the discretion of the representatives involved. If the negotiations do not lead to resolution of the underlying dispute or claim to the satisfaction of either party involved, then
either party may pursue resolution by the courts as follows.

	14.2.
	Applicable Law.    All disputes arising out of or relating to this Agreement not otherwise resolved between Accuray and
Customer shall be resolved in a court of competent jurisdiction, in Santa Clara County, State of California, and in no other place, provided that, in Accuray's sole discretion, such action may be
heard in some other place designated by Accuray (if necessary to acquire jurisdiction over third persons), so that the dispute can be resolved in one action. Customer hereby consents to the
jurisdiction of such court or courts and agrees to appear in any such action upon written notice thereof. No action, regardless of form, arising out of, or in any way connected with this Agreement may
be brought by Customer more than one (1) year after the cause of action has occurred.

	15.
	Notices.    All notices required or permitted under this Agreement will be in writing and delivered in person, by overnight
delivery service, or by registered or certified mail, postage prepaid with return receipt requested, and in each instance will be deemed given upon receipt. All 

7

 

communications
will be sent to the addresses set forth below or to such other address as may be specified by either party in writing to the other party in accordance with this Section. 

	To Accuray:
 
	 	To Customer:
 

	Accuray Incorporated	 	 
	Attention: Chief Financial Officer	 	 
	1310 Chesapeake Terrace	 	 
	Sunnyvale, CA 94089	 	 
	    	 	 
	with cc to: General Counsel	 	with cc to:

	16.
	Waiver.    The waiver of any breach or default of any provision of this Agreement will not constitute a waiver of any other
right hereunder or of any subsequent breach or default.

	17.
	Severability.    If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction,
the remaining provisions of the Agreement will remain in full force and effect, and the provision affected will be construed so as to be enforceable to the maximum extent permissible by law.

	18.
	Force Majeure.    Neither party will be responsible for any failure or delay in its performance under this Agreement (except
for the payment of money) due to causes beyond its reasonable control, including, but not limited to, labor disputes, strike, lockout, riot, war, fire, act of God, accident, failure or breakdown of
components necessary to order completion; subcontractor, supplier or customer caused delays; inability to obtain or substantial rises in the prices of labor, materials or manufacturing facilities;
curtailment of or failure to obtain sufficient electrical or other energy, raw materials or supplies; or compliance with any law, regulation or order, whether valid or invalid.

	19.
	Amendments.    Any amendment or modification of this Agreement must be made in writing and signed by duly authorized
representatives of each party. For Accuray, a duly authorized representative must be any of the following: CEO, CFO, or General Counsel.

	20.
	English Language Requirement.    This Agreement is written in the English Language as spoken and interpreted in the
United States of America, and such language and interpretation shall be controlling in all respects.

	21.
	Entire Agreement.    This Agreement contains the entire Agreement of the parties hereto with respect to the subject matter
hereof, and supersedes all prior understandings, representations and warranties, written and oral. If any part of the terms and conditions stated herein are held void or unenforceable, such part will
be treated as severable, leaving valid the remainder of the terms and conditions.

	22.
	Counterparts.    This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which
together will constitute one and the same instrument. 

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IN
WITNESS WHEREOF, the parties have caused this Agreement to be executed as of the Effective Date by their duly authorized representatives. 

	ACCURAY INCORPORATED
 
	 	DISTRIBUTOR
 

	

	
 	

	By:
	 	By:

	Print Name:
	 	Print Name:

	Title:
	 	Title:

	Date:
	 	Date:

	
 	
 	
PLEASE MAKE CERTAIN THAT YOU HAVE SELECTED A PAYMENT OPTION IN ACCORDANCE WITH SECTION 2.2, ABOVE.

        The
undersigned acknowledges that the terms and conditions of this Agreement meet the policies and procedures of Accuray. 

	Signed:
	 	Dated:

	 	General Counsel, Accuray Inc.	 	 

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Exhibit 10.40  

 
 

ACCURAY CYBERKNIFE® INTERNATIONAL GOLD ELITE SERVICE AGREEMENT    
    

	1.
	Scope of Service.    This Gold Elite Service Agreement ("Agreement") is made by and between Accuray Incorporated ("Accuray"),
a California corporation, located at 1310 Chesapeake Terrace, Sunnyvale, CA 94089,
and                                    ("Customer"), located
at                                    , for Accuray to provide planned
maintenance
service when scheduled by Accuray and corrective maintenance service when requested by Customer to maintain the CyberKnife System installed at Customer's site
at                                    ("System") so that it
performs substantially in accordance with the Specifications (user Manuals and Reference Guides) defined for the System revision as installed and/or upgraded.

	1.1.
	Effective Date.    This Agreement shall be effective as of demonstration of acceptance testing by Accuray as described in
the CyberKnife Quotation and Purchase Agreement
dated                                    , 2005 and signed by the
parties, or the expiration of any prior service or warranty agreement, if applicable.

	1.2.
	Definitions

	1.2.1.
	Bug Fix.    "Bug Fix" means an error correction or minor change in the existing software and/or hardware configuration
that is required in order to enable the existing software and/or hardware configuration to perform to the existing functional specification(s).

	1.2.2.
	Update.    "Update" means a release of the software or a change to the existing hardware containing substantially only
error corrections, minor new features, functionality and/or performance improvements, but that would not be required for the existing software and/or hardware configuration to perform to the existing
functional specification(s) of that particular product. Such Update would not necessarily replace or extend the life of the existing software and/or hardware configuration of the product. For example,
an Update of software would be indicated where the version number is changed by incrementing the numeric digits to the right of the decimal point, e.g., versions 1.1, 1.2, 1.3, and
1.4 would each be Updates of the software.

	1.2.3.
	Upgrade/Enhancement.    "Upgrade/Enhancement "means a release of the software or a change to the existing hardware
containing major new features, functionality and/or performance improvements that would enable the existing software and/or hardware configuration to perform to the level of the next version of the
software and/or hardware configuration and designed to replace the older software and/or hardware version of the same product and/or extend the useful life of that product. For example, an
Upgrade/Enhancement of software would be indicated where the version number is changed by incrementing the numeric digits to the left of the decimal point, e.g., versions 1.0, 2.0, 3.0, and
4.0 would each be Upgrade/Enhancement of the software.

	1.2.4.
	New Version/New Product.    "New Version/New Product" means a release of the software or a
change to the hardware that may or may not work with the existing software and/or hardware configuration, but that in its totality requires, in Accuray's sole opinion, enough change to the software
and/or hardware configuration to be considered a New Version or New Product.

	1.2.5.
	Exclusions.    "Exclusions" means items that are excluded from the definition of Upgrade/Enhancement because of the very
nature of the item, as compared to the rest of the components in the system whether in the software and/or hardware configuration, it would cost, in Accuray's sole opinion, more than the average
current list price of an 

1

 

Upgrade/Enhancement
to an existing product to implement. Examples of such components that are made up of software and/or hardware components that would likely fall into this category are: the linac,
the robot, the workstation, the imaging system, the patient couch, and the CyRIS family of products. This Exclusion does not mean, however, that portions of such components would not qualify under the
definitions of Upgrade/Enhancement, and such items may be offered as an Update/Enhancement at Accuray's sole discretion. 

	1.2.6.
	Consumables.    "Consumables" means items that are not necessarily part of the CyberKnife system, but are consumed as part
of the operation of the CyberKnife system, for example fiducials.

	2.
	Service Period.

	2.1.
	This
Gold Service Agreement shall be for an initial period of four (4) years (years 1, 2, 3, & 4) from the Effective Date of this Agreement, including the
warranty year, with an optional fifth year. There is no payment required under this Agreement in the first year ("Year 1" or the "Warranty Year"). Customer may elect to receive an additional optional
fifth year ("Optional Year 5") at the price of $350,000 and on terms that are defined below (Section 3.4). Billing will commence on the day following the anniversary of Effective Date of
this Agreement.

	2.2.
	The
Agreement price shall be one of the following, at Customer's option (check option selected):

	o
	$350,000
per year, paid yearly in advance, for years 2, 3, 4 and Optional Year 5.

	o
	$91,250
quarterly, paid at the beginning of each quarter, for years 2, 3, 4 and Optional Year 5.

	o
	$30,750 monthly,
paid at the beginning of each month, for years 2, 3, 4 and Optional Year 5.

	3.
	Product Upgrades/Enhancements

	3.1.
	This
Agreement is available only for equipment that was purchased directly from Accuray, installed by Accuray engineers or an authorized Accuray Distributor and has not been moved
from its original installation location or disconnected from its original power supply without written permission or direction from Accuray. This Agreement must immediately commence at the expiration
of the factory warranty period or prior service agreement. In the event of lapse of service, Customer shall have the right to reinstate such service by payment of the current service fee for the
then-current service period in addition to the reasonable costs for Accuray to inspect, repair, and return the System to the state at which the System would have been had a service
agreement been in force continuously since the expiration of the System factory warranty.

	3.2.
	Accuray's
total commitment under the initial four (4) year Agreement is to deliver three (3) software Upgrades/Enhancements as follows. No Upgrades/Enhancements will be
due under this Agreement during the Year 1 (the Warranty Year). For each of the subsequent three (3) years, Customer is entitled to one (1) software Upgrade/Enhancement in each
year, such that Customer will receive one (1) software Upgrade/Enhancement during each of years 2, 3 and 4. Customer may order an available software Upgrade/Enhancement during the Year 1
(the Warranty Year), or order an additional software Upgrade/Enhancement during years 2 or 3, and such Upgrade/Enhancement will be charged against any future Upgrades/Enhancements due Customer
under this Agreement. For example, if Customer orders a software Upgrade/Enhancement during Year 1 (the Warranty Year), Customer is entitled to 

2

 

only
two (2) subsequent software Upgrades/Enhancements under this Agreement during years 2, 3 and 4. 

	3.3.
	Customer
will be notified of all available Upgrades/Enhancements, and may select which software Upgrades/Enhancements they wish to obtain. In order to receive the desired software
Upgrades/Enhancements under this Agreement, Customer must submit a signed order for the Upgrade/Enhancement. If such software Upgrade/Enhancement is ordered pursuant to this Agreement, it will be
delivered free of charge. In the event that more than one (1) software Upgrade/Enhancement is made available in a given year, Customer may choose which they wish to have installed on their
system. Any software Upgrades/Enhancements ordered will count against the total of three (3) software Upgrades/Enhancements that Customer is entitled to under this Agreement. The installation
of the Upgrades/Enhancements will be scheduled once the Upgrade/Enhancement is available to the market and Accuray receives the signed order from Customer during either the warranty or
service period.

	3.4.
	If
Customer elects to have this coverage extend for Optional Year 5, one (1) additional software Upgrades/Enhancements will be made available. Customer is under no obligation
to exercise the option for Optional Year 5. Customer may exercise the option for Optional Year 5 by letter sent to Accuray, in accordance with the Notice provision set forth below, at any time
up to 10 days before the Optional Year 5 commences. If Customer does not exercise the option, there will be no charge to Customer, and Accuray will not provide Gold coverage for Optional
Year 5. If Customer exercises the option, Accuray is obligated to provide Gold coverage on the same terms as the previous Agreement years.

	3.5.
	Installation
of Upgrades/Enhancements will be scheduled up to six (6) months ahead of time. Accuray will communicate the launch and features with Customer. Customer will be
responsible for requesting the offered software Upgrade/Enhancement. Upon receipt of a signed order, Accuray Service will be responsible for scheduling installations. Accuray will not commit to the
timing of any specific Upgrades/Enhancements.

	3.6.
	Accuray
agrees to use reasonable efforts to complete during each year (following the Warranty Year) of this Agreement, and agrees, upon commercial availability and receipt of a
signed order from Customer, to include on Customer's System one (1) Upgrade/Enhancement.

	3.7.
	If
Accuray is unable to offer a software Upgrade/Enhancement in any Agreement year, not including Year 1 (the Warranty Year), Accuray will credit Customer $100,000 for each
software Upgrade/Enhancement for each year it is unable to offer an software Upgrade/Enhancement. Such credit will be applied against future service charges, such as the next year's payment under this
Agreement, or, in the event that Customer does not renew the Agreement after year 4, monies owed will be refunded to Customer at the end of year 4. For example, in the event Accuray offers only two
(2) software Upgrades/Enhancements over the term of this Agreement, it shall refund to Customer the amount of $200,000, payable within thirty (30) days after the end of the fourth year
of this Agreement. No refunds will be provided if Accuray makes available the appropriate software Upgrades/Enhancements each year, but Customer elects not to order the Upgrades/Enhancements.

	4.
	Software Maintenance (Bug Fixes and Updates)

	4.1.
	For
the duration of this Agreement, Accuray will provide software Updates and Bug Fixes for software that is included as an integral part of the System. These Updates and Bug Fixes
may be transmitted electronically to Customer for subsequent installation by Customer technicians. Corrections of significant complexity, however, may be installed for Customer by Accuray Service
Engineers (which shall include an authorized Accuray Distributor). Software maintenance will be included only for those product features that were originally purchased 

3

 

with
the System, provided under this Agreement, or subsequently purchased by Customer from Accuray as a System Upgrade/Enhancement. 

	4.2.
	During
the service periods, Accuray shall provide Customer with any and all applicable product notices regarding maintenance, support, Upgrades/Enhancements, Updates and Bug Fixes
generally circulated by Accuray to Accuray Customers with CyberKnife installations.

	4.3.
	All
such Updates and Bug Fixes, when made by Accuray or according to Accuray instructions or the product notice, shall be considered to be done by and under the direction
of Accuray.

	5.
	System Quality Assurance Testing

	5.1.
	The
maintenance and support services provided by Accuray under this Agreement do not include any System Quality Assurance Testing ("QA"). System commissioning and QA are the sole
responsibility of Customer, and Customer is advised to perform QA on a regular and ongoing basis. In addition, Customer is required to maintain up-to-date QA logs. If Customer
fails to perform the appropriate QA of the System, and to record such QA in the appropriate logs, Accuray, upon giving Notice to Customer in accordance with Section 11 of this Agreement,
reserves the right to terminate this Agreement.

	5.2.
	Prior
to performing any scheduled service or preventive maintenance on the System, Accuray will review Customer's QA logs, and if such logs are not
up-to-date, Accuray may refuse to service the System. In the event that the requested service is necessary to bring the System to a point where QA can be performed, Accuray
will proceed with the service only after Customer signs a written acknowledgement that QA is Customer's sole responsibility and that appropriate QA will be performed prior to conducting any patient
treatments.

	6.
	Service Coverage Period

	6.1.
	The
Service Coverage Period will be the hours of 8:00 AM to 9:00 PM local (to Customer's installation location) time Monday through Saturday (excluding local
legal holidays). Customer has the option to request service during non-normal hours, in which case Customer shall pay the overtime premium portion of the non-normal hours
worked. (Non-normal hourly rate minus normal hourly rate.) Accuray shall provide Customer with contact points to request service on a 24-hours-a-day,
7-days-a-week ("24/7") basis. Accuray, directly or remotely as the situation requires, either with its own personnel or through an authorized Accuray Distributor or
contractor, shall initially respond within one (1) hour of receipt of a call for service. The initial response shall include telephone support, including (as applicable) consultations,
diagnostic assistance and advice on the use and maintenance of the System. As necessary, Accuray Service Engineers will respond on-site within twenty-four (24) hours of
the initial telephonic response.

	6.2.
	Customer
will promptly notify Accuray, by calling Accuray's Customer Support Line at 1-408-716-4700, of any problem or defect with the System and,
at no charge, provide Accuray Service Engineers access to the System and use of adequate facilities and equipment at mutually agreeable times as necessary for Accuray Service Engineers to perform the
service. Customer shall have as many service calls as are reasonably needed to maintain the System so that it performs substantially in accordance with the Specifications during the period of
this Agreement.

	6.3.
	Use
of the facility CT scanner may be required for testing purposes and shall be scheduled to allow as expeditious completion of service as is reasonably possible. Facility staff
will operate the CT scanner. If service is unreasonably delayed and Accuray Service Engineers are required to remain on site, Accuray may choose to charge the current hourly service rates for the
duration of the delay period. 

4

 

	6.4.
	Accuray
Service Engineers will perform System planned maintenance as prescribed in the current System maintenance manuals. Planned service will be scheduled at least two
(2) weeks in advance and will be performed at a mutually agreed-upon time.

	6.5.
	Upon
completion of a service or preventive maintenance call, the Accuray Service Engineer shall leave Customer a copy of a service report describing the service or maintenance
performed.

	6.6.
	To
the extent that they become available during the term of this Agreement, Customer will be entitled to the benefits of remote diagnostic capabilities used by Accuray support
engineers. This may require Customer to modify their telecommunications infrastructure to take advantage of this capability. This would be at Customer expense.

	7.
	Uptime

	7.1.
	Uptime/Downtime.    Uptime shall mean any time that the System is not down ("Uptime"). A down System means that a patient
cannot be treated due to an actual malfunction of the System and that the System is immediately available for an Accuray service engineer to work on it ("Downtime").

	7.2.
	Guarantee.    Accuray warrants that the System shall have an uptime percentage of at least 95% of normal treatment hours on
an annual basis during the Term of this Agreement. Normal treatment hours shall be from 8:00 AM to 5:00 PM local time Monday through Friday (excluding legal holidays). The first
12-month period will start as of the Effective Date of this Agreement.

	7.3.
	Calculation.    Downtime will be calculated from the time a down system call is received by Accuray to the time of repair,
counting normal treatment hours. The System will be calculated as up when the System repair has been completed and the System is available for treatment during normal treatment hours, whether or not
patients are scheduled for treatment. Scheduled preventive maintenance, System Upgrades, and time that the System is unavailable as a result of something beyond Accuray's control, including without
limitation (i) Customer's use of the System for purposes other than its intended and authorized purposes, (ii) the negligence of Customer, (iii) the failure of Customer to operate
the System in accordance with the User Manuals, (iv) use by untrained operators, (v) e-Stops, power outages or the like or (vi) the negligence of any party other than
Accuray, will be calculated as Uptime.

	7.4.
	Reports.    Customer is responsible for recording and reporting Downtime to Accuray. Reports for the previous month's
Downtime shall be provided to Accuray on or before the 15th day of each month.

	7.5.
	Failure to Meet Guarantee.    For each year of the term of this Agreement, if Accuray achieves a 12-month uptime
average of less than 95%, the Agreement period will be extended one (1) week for every percentage point or fraction thereof below 95%.

	8.
	Replacement Parts

	8.1.
	Accuray
shall make a commercially reasonable effort to supply at the time of need or stock at Customer's facility all tools, equipment, replacement parts and Consumables as would
reasonably be required by Accuray to perform the required repairs and return the System to good working order. Accuray shall make a commercially reasonable effort to maintain at its factory or service
center(s) a stock of spare parts, including, in particular, long-procurement-lead-time parts.

	8.2.
	Replacement
parts used under this Agreement may be either new manufacture or factory refurbished at Accuray's choice. All replacement parts and assemblies provided will be 

5

 

manufactured
in accordance with Accuray's quality system, and any applicable laws and regulations. Parts replaced under this Agreement become the property of Accuray and will be disposed of by Accuray
Service Engineers. Notwithstanding the foregoing, all parts that are considered by local regulation to be "hazardous" or "contaminated" waste, or material that requires "special handling" will be
disposed of or retained by Customer at Customer facility. 

	9.
	Exceptions.

	9.1.
	All
obligations of Accuray under this Agreement shall be suspended and/or cease in the event of:

	9.1.1.
	Damage
from fire, accident, abuse, floods, lightning, natural disasters or other calamities commonly defined as "Acts of God".

	9.1.2.
	The
intentional abuse of the System or negligence by Customer.

	9.1.3.
	System
hardware or software alterations not authorized by Accuray including any move of the System from its installation site (other than by or at the express written direction
of Accuray).

	9.1.4.
	Use
of the System for other than its intended and authorized purposes, or in a manner not consistent with Accuray's User Manuals, including maintenance of the necessary operating
environment and line current conditions, and the failure of Customer to cure such matter within thirty (30) days of actual written notice thereof from Accuray.

	9.1.5.
	Failure
to make payments in accordance with the payment schedule set forth above on Page 2, Section 2.2.

	9.2.
	If
corrective action or adjustment of the System is performed by Customer's staff at the direction of Accuray, such action or adjustment shall not reduce Accuray's responsibility
under this Agreement or liability for the performance of the System.

	10.
	No Cancellation.    Neither party shall have the right to cancel this Agreement, except as set forth below in
Section 11 "Breach."

	11.
	Breach.    Either party reserves the right to cancel this Agreement by written notice upon the breach of the other. An event
of breach may include, but is not limited to, failure to make payment due under this Agreement, failure to provide access as required to execute the services contemplated by this Agreement, failure to
perform and log QA, or the filing of notice under Federal bankruptcy laws. If the breaching party is unable or unwilling to cure or make a good faith effort to cure such breach within thirty
(30) days of actual written notice the non-breaching party shall be relieved of all obligations under this Agreement and may terminate. Termination shall not be the terminating
party's exclusive remedy, and the terminating party shall retain all other available legal and equitable remedies.

	12.
	Limitation of Liability and Warranty

	12.1.
	If
it is determined in accordance with applicable law that any fault or neglect of either party, its employees or agents, substantially contributes to damage or injury to third
parties, such party shall be responsible in such proportion as reflects its relative fault therefore, and shall hold the other party harmless from any liability or damages arising out of such fault or
neglect. Accuray's liability arising under this Agreement shall be limited to an amount not to exceed the payment(s) received by Accuray for the then current Agreement year. In addition, Accuray shall
not be liable to Customer in the event that Customer's or any third party's acts or omissions contributed in any way to any loss it sustained or the loss or damage is due to an act of God or other
causes beyond its reasonable control. IN NO EVENT WILL ACCURAY BE LIABLE TO CUSTOMER FOR ANY LOST PROFITS, LOST SAVINGS, LOST 

6

 

REVENUES
OR DOWNTIME, SPECIAL, INDIRECT, INCIDENTAL DAMAGES OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR THE USE OR PERFORMANCE OF THE SYSTEM. 

	12.2.
	This
is a service agreement. THERE ARE NO INCLUDED OR IMPLIED ACCURAY WARRANTIES OF PRODUCT FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.

	13.
	Assignment.    Neither party may assign this Agreement without the other party's prior written consent, except that Accuray
may assign this Agreement, without Customer's consent, to an affiliate or to a successor or acquirer, as the case may be, in connection with a merger or acquisition, or the sale of all or
substantially all of Accuray's assets or the sale of that portion of Accuray's business to which this Agreement relates. Subject to the foregoing, this Agreement will bind and inure to the benefit of
the parties' permitted successors and assigns.

	14.
	Dispute and Governing Laws

	14.1.
	Process.    In the event that a dispute arises between Accuray and Customer with respect to any subject matter governed by
this Agreement, such dispute shall be settled as follows. If either party shall have any dispute with respect to this Agreement, that party shall provide written notification to the other party in the
form of a claim identifying the issue or amount disputed including a detailed reason for the claim. The party against whom the claim is made shall respond in writing to the claim within 30 days
from the date of receipt of the claim document. The party filing the claim shall have an additional 30 days after the receipt of the response to either accept the resolution offered by the
other party or escalate the matter. If the dispute is not resolved, either party may notify the other in writing of their desire to elevate the claim to the highest management of Accuray and of
Customer. Each shall negotiate in good faith and use his or her best efforts to resolve such dispute or claim. The location, format, frequency, duration and conclusion of these elevated discussions
shall be left to the discretion of the representatives involved. If the negotiations do not lead to resolution of the underlying dispute or claim to the satisfaction of either party involved, then
either party may pursue resolution by the courts as follows.

	14.2.
	Applicable Law.    All disputes arising out of or relating to this Agreement not otherwise resolved between Accuray and
Customer shall be resolved in a court of competent jurisdiction, in Santa Clara County, State of California, and in no other place, provided that, in Accuray's sole discretion, such action may be
heard in some other place designated by Accuray (if necessary to acquire jurisdiction over third persons), so that the dispute can be resolved in one action. Customer hereby consents to the
jurisdiction of such court or courts and agrees to appear in any such action upon written notice thereof. No action, regardless of form, arising out of, or in any way connected with this Agreement may
be brought by Customer more than one (1) year after the cause of action has occurred.

	15.
	Notices.    All notices required or permitted under this Agreement will be in writing and delivered in person, by overnight
delivery service, or by registered or certified mail, postage prepaid with return receipt requested, and in each instance will be deemed given upon receipt. All 

7

 

communications
will be sent to the addresses set forth below or to such other address as may be specified by either party in writing to the other party in accordance with this Section. 

	To Accuray:
 
	 	To Customer:
 

	Accuray Incorporated	 	 
	Attention: Chief Financial Officer	 	 
	1310 Chesapeake Terrace	 	 
	Sunnyvale, CA 94089	 	 
	    	 	 
	with cc to: General Counsel	 	with cc to:

	16.
	Waiver.    The waiver of any breach or default of any provision of this Agreement will not constitute a waiver of any other
right hereunder or of any subsequent breach or default.

	17.
	Severability.    If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction,
the remaining provisions of the Agreement will remain in full force and effect, and the provision affected will be construed so as to be enforceable to the maximum extent permissible by law.

	18.
	Force Majeure.    Neither party will be responsible for any failure or delay in its performance under this Agreement (except
for the payment of money) due to causes beyond its reasonable control, including, but not limited to, labor disputes, strike, lockout, riot, war, fire, act of God, accident, failure or breakdown of
components necessary to order completion; subcontractor, supplier or customer caused delays; inability to obtain or substantial rises in the prices of labor, materials or manufacturing facilities;
curtailment of or failure to obtain sufficient electrical or other energy, raw materials or supplies; or compliance with any law, regulation or order, whether valid or invalid.

	19.
	Amendments.    Any amendment or modification of this Agreement must be made in writing and signed by duly authorized
representatives of each party. For Accuray, a duly authorized representative must be any of the following: CEO, CFO, or General Counsel.

	20.
	English Language Requirement.    This Agreement is written in the English Language as spoken and interpreted in the
United States of America, and such language and interpretation shall be controlling in all respects.

	21.
	Entire Agreement.    This Agreement contains the entire Agreement of the parties hereto with respect to the subject matter
hereof, and supersedes all prior understandings, representations and warranties, written and oral. If any part of the terms and conditions stated herein are held void or unenforceable, such part will
be treated as severable, leaving valid the remainder of the terms and conditions.

	22.
	Counterparts.    This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which
together will constitute one and the same instrument. 

[SIGNATURE PAGE FOLLOWS]  

8

 

IN
WITNESS WHEREOF, the parties have caused this Agreement to be executed as of the Effective Date by their duly authorized representatives. 

	ACCURAY INCORPORATED
 
	 	DISTRIBUTOR
 

	
	 	

	By:
	 	By:

	Print Name:
	 	Print Name:

	Title:
	 	Title:

	Date:
	 	Date:

	
 	
 	
PLEASE MAKE CERTAIN THAT YOU HAVE SELECTED A PAYMENT OPTION IN ACCORDANCE WITH SECTION 2.2, ABOVE.

The
undersigned acknowledges that the terms and conditions of this Agreement meet the policies and procedures of Accuray. 

	Signed:
	 	Dated:

	 	General Counsel, Accuray Inc.	 	 

9

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ACCURAY CYBERKNIFE® INTERNATIONAL GOLD ELITE SERVICE AGREEMENT

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