Document:

<PAGE>

                                                                 Exhibit 10.4

THIS NOTE, AND THE SECURITIES ISSUABLE PURSUANT HERETO (COLLECTIVELY, THE
"SECURITIES"), HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS
AMENDED (THE "ACT"), NOR HAVE THEY BEEN REGISTERED OR QUALIFIED UNDER THE
SECURITIES LAWS OF ANY STATE OR TERRITORY. THE SECURITIES ARE BEING OFFERED AND
SOLD PURSUANT TO AN EXEMPTION FROM REGISTRATION UNDER THE ACT AND ARE
"RESTRICTED SECURITIES" AND MAY NOT BE OFFERED OR SOLD UNLESS PURSUANT TO AN
EFFECTIVE REGISTRATION STATEMENT UNDER THE ACT OR PURSUANT TO AN AVAILABLE
EXEMPTION FROM THE REGISTRATION REQUIREMENTS OF THE ACT.

                                 PROMISSORY NOTE

US$200,000.00                  Hudson, Massachusetts            November 6, 2000

      FOR VALUE RECEIVED, on or before November 6, 2001 (the "Maturity Date"),
CMERUN CORP. (the "Company"), a Delaware corporation having a principal place of
business at One Cabot Road, Hudson, MA 01749, promises to pay to the order of
DOUGLAS H. DITTRICK, of 364 Manchester Road, Ridgewood, New Jersey 07450 (the
"Holder") in lawful money of the United States of America and in immediately
available funds, the principal sum of TWO HUNDRED THOUSAND AND NO CENTS (the
"Principal Amount"), together with interest thereon at the rate of 9.50% to be
applied to the remaining unpaid portion of the Principal Amount on each of
February 6, 2001; May 6, 2001; August 6, 2001 and November 6, 2001.
Notwithstanding the foregoing, the Company shall not be considered to be in
default for any required payment of interest or principal unless it shall have
failed to make such required payment within a period of ten (10) calendar days
following its receipt of a written demand for payment from the Holder addressed
to the Company's Chief Financial Officer at the address indicated above.

      On or after February 6, 2001, the Holder may elect to convert the
Principal Amount, plus any interest then unpaid, into shares of the Company's
authorized but unissued common stock, at the price of $3.00 for (x) one share of
common stock and (y) a warrant to purchase one-half of a share of common stock
(the "Equities"). The Equities will not be registered under the Securities Act
of 1933, as amended (the "Act"), and will bear the same restrictive legend set
forth at the top of this Note. The Company agrees to include the resale of the
Equities in the next registration statement that the Company files under the
Act.

      Prior to February 6, 2001, the Company may at its sole discretion elect,
in lieu of providing the Equities to the Holder, to pay to the Holder the
remaining unpaid balance of the Principal Amount, plus all interest accrued
thereon and unpaid, plus an additional payment of ten (10) percent of said
remaining unpaid balance and accrued and unpaid interest. Upon such payment, the
Company's obligations hereunder shall be deemed satisfied in their entirety.

      The Company represents and warrants to the Holder that: (i) the Company is
duly organized and validly existing in good standing in the State of Delaware,
and is qualified to do business and is in good standing as a foreign corporation
in each jurisdiction where the nature of its assets or activities so require;
(ii) the execution, delivery and performance of this Note have

                                  Page 1 of 2
<PAGE>

been duly authorized by all necessary corporate action by the Company; and (iii)
this Note is the legal, valid and binding obligation of the Company, enforceable
against the Company in accordance with its terms, except to the extent that
enforcement may be limited by the application of laws affecting creditors'
rights generally or by general principles of equity.

      The Holder represents and warrants to the Company that he is an
"accredited investor" as such term is defined in Rule 501 of Regulation D
promulgated under the Act.

      This Note shall be governed by, and construed in accordance with, the laws
of the Commonwealth of Massachusetts. The state and federal courts of the
Commonwealth of Massachusetts shall have jurisdiction and venue for the
adjudication of any civil action arising out of or relating to this Note.

                                             CMERUN CORP.

By /s/ Douglas H. Dittrick                   By /s/ Jim Lovie
  -------------------------------              --------------------------------
       DOUGLAS H. DITTRICK                   Name Jim Lovie
                                                 ------------------------------
                                             Title CEO
                                                  -----------------------------
Date signed                                  Date signed 11/27/00
           ----------------------                       -----------------------

                                   Page 2 of 2<PAGE>

                                                                Exhibit 10.5

                              ASP License Agreement

      This ASP License Agreement ("Agreement") is made by and between cMeRun
Corp. ("cMeRun"), a Delaware corporation having a principal place of business at
One Cabot Road, Hudson, Massachusetts 01749 ("CMeRun") and Individual Software
Inc., an Independent Software Vendor which is a California corporation having a
principal place of business at 4255 Hopyard Road #2, Pleasanton, CA 94588-9900
("ISV").

                                    OVERVIEW

      The purpose of this Agreement is to allow cMeRun to host ISV's Software
for the purpose of eMeRun or its resellers ("ASP's") offering an application
service based on the ISV's Software. The parties intend that cMeRun will
implement a solution to offer ISV's applications to end-users. cMeRun will
partner with Resellers to offer an ASP service to the Reseller's subscribers.
cMeRun will host, manage, and run the Software from a remote server facility.
The End User will not download or install the Software to or on his/her device,
but instead will access the ASP Service via an Internet browser with the
Software remaining resident on the cMeRun server.

1. Definitions:

      1.1   "End User" means a third party, which is not an affiliate,
            subsidiary, or associated entity of cMeRun, that has entered into an
            agreement with, or has made any payment to, an ASP by reason of
            which such person or entity has become entitled to use the ASP
            Service.

      1.2   "ASP Service" means the commercial service which is comprised of the
            Software, as hosted by CMeRun and made available to Resellers and
            End-Users.

      1.3   "Software" means the object code version, in any form or format, of
            those ISV software products listed in Schedule A attached hereto and
            incorporated herein by reference ("Schedule A").

      1.4   "Reseller" means any third party with whom cMeRun contracts to
            authorize such third party to offer the ASP Service to End Users.

      1.5   "Effective Date" means the date this agreement is signed by both
            parties to this Agreement.

2. Grant of License

      2.1.  ISV hereby grants to cMeRun, subject to the terms and conditions in
            this Agreement, a world-wide, non-exclusive, non-transferable,
            royalty-free, and fully paid-up license (and any other permissions
            necessary) to (i) store the Software in any number of computers or
            servers under cMeRun's control and to copy, manipulate or in any
            other

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<PAGE>

            way use the Software as needed for the purposes of testing and
            developing the ASP Service; (ii) contract with Resellers to allow
            such Resellers to offer the ASP Service to End Users; (iii) and
            market and demonstrate the Software as part of the ASP Service, and
            to permit End-Users to access and use the ASP Service as
            contemplated hereunder ("Application License").

      2.2.  cMeRun shall have the sole discretion whether and how to contract
            with Resellers.

      2.3.  Upon written mutual agreement, the parties may from time to time
            make modifications to Schedule A.

3. License Fees

      3.1.  Reporting and Payment. cMeRun will submit to ISV a usage report in
            XML format providing a summary accounting of all End Users to whom
            cMeRun granted access to the ASP Service during the previous month
            ("Usage Report"). The Usage Report will be provided to ISV in the
            format identified in Schedule B attached hereto and incorporated
            here in by reference ("Schedule B"). The delivery of the Usage
            Report and payment of Licensing Fees as defined in Section 3.2 below
            will be due to ISV by the 45th day following the month for which
            usage is being reported.

      3.2.  Pricing. cMeRun and ISV agree to determine the final fees and
            charges imposed on End Users or Resellers. Each party agrees to work
            together to develop pricing models that will provide a variety of
            options for the resellers. ISV agrees to respond to any pricing
            requests in a reasonable timeframe. cMeRun agrees to pay, in US
            Dollars, Software licensing fees to the ISV as set forth in Schedule
            A ("Licensing Fees").

4. Support

      4.1.  ISV agrees to provide cMeRun with third-level technical support for
            the Software. Both parties agree to provide one key technical
            contact for conducting discussions related to technical issues with
            the Software.

      4.2.  ASP's and End Users will be entitled to access any of the ISV's
            on-line support resources directly in accordance with ISV's standard
            policies and procedures as such may be in effect from time to time.

      4.3.  ISV will provide cMeRun with a link, if available, to any on-line
            support available for Software. ASP's shall have the right to
            provide links from its service to the ISV's on-line support sites at
            no additional charge to such ASP's or the End Users.

5. Intellectual Property

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<PAGE>

      5.1.  Except for the Application License and Trademark License, nothing in
            this Agreement shall be deemed to convey any rights in the Software
            or ISV Marks to cMeRun.

6. Master Copy

      6.1.  ISV will provide cMeRun with copies of the Software in electronic
            format, making it available either for direct download over the
            Internet or by providing it to cMeRun on a "Gold Master" CD of the
            Software. ISV agrees to update the Software from time to time in
            order to maintain in such Software a feature set reasonably
            equivalent to the feature set contained in ISV's then-current,
            non-hosted version of the Software. ISV further agrees that any such
            update to the Application shall (i) be in accordance with industry
            standards and conventions of style and functionality for similar
            applications or otherwise suitable for general commercial use and
            (ii) not impede the use of the Software in the ASP Service. ISV
            will, at no additional charge to cMeRun, provide cMeRun with such
            updates, which shall be governed under the terms of this Agreement
            as if they were included in the original version of the Software.

7. Reseller Agreements

      7.1.  cMeRun will develop a form agreement for use between cMeRun and an
            Reseller to govern the provision of the ASP Service to such Reseller
            and its End Users (the "Reseller Agreement"). Should cMeRun, in its
            sole discretion, determine to provide the ASP Service to an
            Reseller, cMeRun shall be solely responsible for presenting the
            Reseller Agreement to the Reseller, procuring the Reseller's
            acceptance of its terms, and shall be solely responsible for monthly
            billings and collection of any fees from the Reseller.

8. Trademarks

      8.1.  ISV hereby grants cMeRun the rights to use those trademarks ("ISV
            Marks") set forth on Schedule C, attached hereto and incorporated
            herein by reference ("Schedule C"), in conjunction with the ASP
            Service or otherwise in accordance with terms of this Agreement
            ("Trademark License"). CMeRun shall have the right to assign this
            Trademark License to any Resellers upon terms substantially similar
            to those in Sections 8.1, 8.3, and 8.4.

      8.2.  ISV will provide cMeRun with electronic and print copies, as
            reasonably requested by cMeRun, of the ISV Marks upon execution of
            this Agreement.

      8.3.  cMeRun agrees not to alter the ISV's trademarks, logos, or copyright
            notices or the designs of any of the Software.

      8.4.  Except for the Trademark License, nothing in this Agreement shall be
            deemed to convey any rights in the ISV Marks to cMeRun. cMeRun
            acknowledges and agrees

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<PAGE>

            that any and all use of the trademarks by cMeRun hereunder shall
            inure to the benefit of ISV.

9. Term and Termination

      9.1.  This Agreement shall commence on the Effective Date identified below
            and shall continue in force for an initial term of one (1) year from
            the Effective Date. Upon the expiration of this initial term or any
            renewal term, this Agreement shall be automatically renew year for
            an additional one-year term. Either party may terminate this
            Agreement by giving the other party written notice of its intent to
            terminate this Agreement at least sixty (60) days prior to any such
            renewal.

      9.2.  Either party shall have the right to terminate this Agreement due to
            a material breach by the other that is not cured within thirty (30)
            days after receipt of written notice of such breach, such notice to
            be sent by registered mail. A breach of any monies owed to ISV shall
            be cured within 15 days.

      9.3.  Upon termination of this Agreement, cMeRun shall:

            9.3.1 immediately cease making the ASP Service available to
            Resellers or End Users, subject only to cMeRun's existing
            obligations to any Reseller or End User under an applicable Reseller
            Agreement or otherwise. The parties agree that, if any such
            obligation requires cMeRun to continue making the ASP Service
            available for a period of time beyond termination, the all terms of
            this Agreement other than Section 9.1 shall continue in full force
            and effect until such time as the last of such obligations ceases to
            exist (the "Extension Period").

            9.3.2 upon the expiration of the Extension Period, immediately
            remove or otherwise destroy all Software provided pursuant to this
            Agreement from its servers or tangible media.

            9.3.3 upon the expiration of the Extension Period, immediately cease
            to use the ISV Marks under the Trademark License.

            9.3.4 submit, within thirty (30) days of the expiration of the
            Extension Period, a final Usage Report reporting any End User usage
            up to the date of such termination or expiration which has not been
            previously been reported to ISV.

10. Public Announcements

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<PAGE>

      10.1. The parties agree that all press releases related to this Agreement
            or the relationship between the parties shall require the approval
            of each party. Written consent shall not be unreasonably withheld or
            delayed. Within a reasonable period of time following the effective
            date of this Agreement, the parties agree to jointly issue a press
            release announcing the relationship identified in this Agreement.

11. Audit Rights

      11.1. No more frequently than once during any consecutive twelve-month
            period, ISV shall have the right, at ISV's expense and with at least
            twenty-five (25) days prior written notice to cMeRun, to have an
            independent public accountant mutually acceptable to both parties
            audit cMeRun's financial records relating to the cMeRun subscriber
            fees for the preceding year and only for the purpose of verifying
            the information contained in the Usage Reports submitted to ISV. In
            the event such audit reveals a written accounting to be deficient,
            cMeRun shall promptly remit the amount due to ISV. If a deficit is
            in excess of fifteen (15) percent, cMeRun shall reimburse ISV for
            the all reasonable costs associated with the audit.

12. Confidentiality

      12.1. Confidential Information is that information or know-how identified
            as being confidential, or, given the circumstances surrounding
            disclosure, should in good faith be treated as confidential. Both
            parties agree (i) not to use Confidential Information for any
            purpose other than in furtherance of this Agreement,; (ii) not to
            disclose, or permit any third party or entity access to,
            Confidential Information (or any portion thereof) without prior
            written permission of the other party (except such disclosure or
            access as is required to perform any obligations under this
            Agreement); and (iii) to ensure that any employees or other third
            parties who receive access to Confidential Information are advised
            of the confidential and proprietary nature thereof and are
            prohibited from copying, utilizing or otherwise revealing said
            Confidential Information except in furtherance of this Agreement.
            Notwithstanding anything herein to the contrary, no obligation or
            liability shall accrue under the Agreement for any information that
            is (i) available to the public other than by a breach of an
            agreement with the disclosing party; (ii) rightfully received from a
            third party not in breach of any obligation of confidentiality;
            (iii) independently developed by one party without access to the
            Confidential Information of the other; (iv) known to the receiving
            party at the time of disclosure; or (v) produced in compliance with
            applicable law or a court order, upon advise of counsel, provided
            that other party is given reasonable notice of such law or order and
            an opportunity to attempt to preclude or limit such production.
            Without limiting the foregoing, each of the parties agrees to employ
            with regard to Confidential Information protective procedures which
            are no less restrictive than the strictest procedures used by it to
            protect its own confidential and proprietary information.

13. Indemnification

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<PAGE>

      13.1. Indemnification by cMeRun. ISV shall have no liability for, and
            cMeRun shall defend, hold harmless and indemnify ISV against, any
            claim of intellectual property or trade secret infringement or
            misappropriation based on (a) cMeRun's combination of the Software
            with a program or data not supplied by ISV, if such claim would have
            been avoided had such combination not occurred, or (b) use of the
            Software in a manner inconsistent with this Agreement; provided that
            cMeRun is notified promptly by ISV in writing of any such claim and
            has sole control over its defense or settlement, and ISV provides
            reasonable assistance (at cMeRun's expense and reasonable request)
            in the defense of the same. Notwithstanding the foregoing, cMeRun
            shall not make any settlement which in any way affects the rights or
            property of ISV without the prior written consent of ISV.

      13.2. Indemnification by ISV. ISV warrants that it is the owner of the
            Software and to all enhancements and modifications thereto; that it
            has the right and authority to grant the rights set forth in Section
            2 hereof; and that cMeRun's use of the Software as contemplated by
            this Agreement will not infringe any third party's patent,
            copyright, trade secret, trademark or other proprietary right. ISV
            agrees to indemnify, hold harmless and defend cMeRun from and
            against any and all damages, costs, and expenses incurred in
            connection with a claim which, if true, would constitute a breach of
            this warranty by ISV, or is the result of harmful, malicious, or
            grossly negligent acts or omissions of the ISV, provided that ISV is
            notified promptly by cMeRun in writing of any claim and has sole
            control over its defense or settlement and cMeRun provides
            reasonable assistance (at ISV's expense and reasonable request) in
            the defense of same.

14. Disclaimer of Warranties

      14.1. EXCEPT FOR THE WARRANTY IN SECTION 13.2, NEITHER PARTY MAKES ANY
            WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED
            WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF
            MERCHANTABILITY.

15. Limitation and Exclusion of Liability

      15.1. THE MAXIMUM COLLECTIVE LIABILITY OF CMERUN, INCLUDING ITS OFFICERS,
            DIRECTORS, EMPLOYEES, AND AGENTS, FOR ANY DAMAGES ARISING HEREUNDER
            SHALL BE LIMITED SOLELY TO THE AMOUNT PAID BY cMeRun TO ISV
            HEREUNDER DURING THE ONE-YEAR PERIOD IMMEDIATELY PRECEDING THE
            ACCRUAL OF CLAIM GIVING RISE TO SUCH DAMAGES.

      15.2. The damages recoverable by either party upon a breach of this
            Agreement by the other shall be limited to those damages, if any,
            that are directly and proximately caused by the breach and that the
            non-breaching party was unable to mitigate despite reasonable
            efforts to do so. In no event will either party be liable to the
            other party for loss of profits, or special, indirect, incidental,
            punitive, consequential, or exemplary damages, including but not
            limited to damages which may result from business interruption, lost

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16. General Provisions

      16.1. Governing Law. This Agreement shall be governed by and construed in
            accordance with the laws of The Commonwealth of Massachusetts,
            without reference to conflicts of law principles.

      16.2. Entire Agreement. This Agreement sets forth the entire agreement and
            understanding of the parties relating to the subject matter herein
            and merges all prior discussions between them. No modification of or
            amendment to this Agreement, nor any waiver of any rights under this
            Agreement, shall be effective unless in writing and signed by both
            parties.

      16.3. Notices. All notices and other communications hereunder shall be in
            writing and shall be deemed effective when delivered by hand,
            confirmed facsimile transmission, or upon receipt when mailed by
            registered or certified mail (return receipt requested), postage
            prepaid, to the parties at the addresses listed in this Agreement
            (or at such other address for a party as shall be specified by like
            notice). Notwithstanding this clause, all reporting by cMeRun
            described in Section 3.1 of this Agreement may be in electronic
            format.

      16.4. Independent Contractors. The parties to this Agreement are
            independent contractors. Nothing contained in this Agreement shall
            be construed to (i) give either party the power to direct or control
            the day-to-day activities of the other, (ii) constitute the parties
            as partners, joint ventures, co-owners or otherwise as participants
            in a joint or common undertaking, or (iii) allow either party to
            create or assume any obligation on behalf of the other party for any
            purpose whatsoever.

      16.5. Force Majeure. Except for the obligation to make payments,
            nonperformance of either party shall be excused to the extent the
            performance is rendered impossible by strike, fire, flood,
            governmental acts or orders or restrictions, failure of suppliers,
            or any other reason where failure to perform is beyond the
            reasonable control of and is not caused by the negligence of the
            non-performing party.

      16.6. Non-assignability and Binding Effect. Neither party shall assign
            this Agreement to any third party without the prior written consent
            of the other party, provided, however, that the merger or
            consolidation of one party into, or the sale of all or substantially
            all of the assets of such party to, a third party shall not be
            deemed to be an assignment. Subject to the foregoing, this Agreement
            shall be binding upon and inure to the benefit of the parties hereto
            and their permitted successors and assigns.

      16.7. Legal Expenses. The prevailing party in any legal action brought by
            one party against the other and arising out of this Agreement shall
            be entitled, in addition to any other rights and remedies it may
            have, to reimbursement of its expenses, including court costs and
            reasonable attorneys' fees.

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<PAGE>

      16.8. Survival. The provisions of Sections 1, 12.1,13.1, 13.2, 14.1, 15.1,
            15.2, 16.1, 16.3, and 16.7 shall survive any terminate of this
            Agreement.

      16.9. Counterparts. This Agreement may be executed in multiple
            counterparts, each of which shall be deemed an original and all of
            which together shall constitute one instrument.

      IN WITNESS WHEREOF, the parties have executed this Agreement as of the
Effective Date set forth below.

CMeRun Corp.                              ISV

/s/ Theodora S. Camvisser                 /s/ Joel Hendrickson
---------------------------               --------------------------------------
Signature                                 Signature

Theodora S. Camvisser                     Joel Hendrickson
---------------------------               --------------------------------------
Name (Print)                              Name (Print)

Vice President                            CEO
---------------------------               --------------------------------------
Title (Print)                             Title (Print)

Effective Date: 10/10/00

cMeRun Corp. Information                  ISV Information
--------------------------------------------------------------------------------
Street address and/or P0 Box              Street address and/or P0 Box
One Cabot Road                            4255 Hopyard Road #2

--------------------------------------------------------------------------------
City & State/Province                     City & State/Province
Hudson, MA                                Pleasanton, CA
--------------------------------------------------------------------------------
Postal code and Country                   Postal code and Country
01749, USA                                94588-9900, USA
--------------------------------------------------------------------------------
Contact name and title                    Contact name and title
Carol Agranat, Business Development       Tracey Quartaroli, Web Marketing
Manager                                   Manager
--------------------------------------------------------------------------------
Phone number                              Phone number
978-567-6800                              925-734-6767 x158
--------------------------------------------------------------------------------
Fax number                                Fax number
978-567-5948                              925-734-8337
--------------------------------------------------------------------------------
E-mail address                            E-mail address
cagranat@cmerun.com                       tquartaroli@individualsoftware.com
--------------------------------------------------------------------------------

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<PAGE>

                                   Schedule A
                            Product List and pricing

cMeRun will pay ISV 70% of all revenues generated from the resale of any of the
software titles listed below. (cMeRun and ISV, as is specified in section 3.2 of
this document, will determine appropriate fees to be charged to each of its End
Users or Resellers.)

-------------------------------------------------------------------
    Product Description                         ISV part number
-------------------------------------------------------------------
Resume Maker Deluxe Edition                         PRO-R70
-------------------------------------------------------------------
Learn Typing Quick and Easy                         QNE-T11
-------------------------------------------------------------------
Stay Organized Quick and Easy                       QNE-OR3
-------------------------------------------------------------------
Create Screen Savers Quick and Easy                 QNE-SS2
-------------------------------------------------------------------
Create Family Trees Quick and Easy                  QNE-TR4
-------------------------------------------------------------------
Any Time 7 Deluxe Edition                           PRO-A7
-------------------------------------------------------------------
Family Ties Version 6.0                             PRO-FT6
-------------------------------------------------------------------
Create Resumes Quick and Easy                       QNE-RS4
-------------------------------------------------------------------
Professor Teaches Microsoft
Office 97 plus                                      PRF-SET
-------------------------------------------------------------------
Professor Teaches Microsoft
Office 2000 plus                                    PRF-023
-------------------------------------------------------------------
Typing Instructor                                   EDU-TX5
-------------------------------------------------------------------
Screen Saver Creator                                PRO-SC5
-------------------------------------------------------------------

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<PAGE>

                                   Schedule B
                                Reporting Format

CMeRun will provide to ISV a monthly report with the following information in
the format identified in the ASP Licensing Agreement.

      o     ASP Name
      o     Month for report
      o     ISV Part number
      o     Product description
      o     Unit price/Royalty rate
      o     Total number of end users
      o     Total quantity due to ISV

Confidential                     Page 11 of 12                          09/21/00
<PAGE>

                                   Schedule C
                                    ISV MARKS

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