Document:

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                           EMPLOYEE BENEFITS AGREEMENT

     This Employee Benefits Agreement (this "Agreement") is dated as of ______
__, 2000, by and between IMS Health Incorporated, a Delaware corporation ("IMS
Health") and Synavant Inc., a Delaware corporation ("Synavant Inc.").

     WHEREAS, the Board of Directors of IMS Health has determined that it is
appropriate, desirable and in the best interests of the holders of shares of
common stock, par value $0.01 per share, of IMS Health (the "IMS Health Common
Stock") to take certain steps to reorganize certain of IMS Health' Subsidiaries
(as defined herein) and businesses and then to distribute to the holders of the
IMS Health Common Stock all the outstanding shares of common stock of Synavant
Inc., par value $0.01 per share, (the "Synavant Inc. Common Stock"); and

     WHEREAS, IMS Health and Synavant Inc. have determined that it is necessary
and desirable to allocate and assign responsibility for certain employee benefit
matters in respect of such entities on and after the Effective Time (as defined
herein).

     NOW, THEREFORE, in consideration of the mutual promises and covenants
contained herein, IMS Health and Synavant Inc. agree as follows:

                                    ARTICLE I
                                   DEFINITIONS

     SECTION 1.1 Definitions. Capitalized terms used in this Agreement shall
have the following meanings:

     "ACNielsen" shall mean ACNielsen Corporation, a Delaware corporation.

     "Action" shall mean any action, suit, arbitration, inquiry, proceeding or
investigation by or before any court, any governmental or other regulatory or
administrative agency, body or commission or any arbitration tribunal.

     "Affiliate" shall mean, when used with respect to a specified person,
another person that controls, is controlled by, or is under common control with
the person specified. As used herein, "control" means the possession, directly
or indirectly, of the power to direct or cause the direction of the management
and policies of such person, whether through the ownership of voting securities
or other interests, by contract or otherwise.

     "Ancillary Agreements" shall mean all of the written agreements,
instruments, assignments or other written arrangements (other than this
Agreement and the Distribution Agreement) entered into in connection with the
transactions contemplated by this Agreement and the Distribution Agreement,
including, without limitation, the Conveyancing and Assumption Instruments, the
Data and Telecommunications Services Agreements, the U. S. Shared Transaction
Services Agreement, the Non-U. S. Shared Transaction Services Agreement, the Tax
Allocation Agreement, the Corporate Services Agreement, the Xponent Data License
Agreement, and the Pharbase Data License Agreement.

     "Assets" shall have the meaning set forth in SECTION ___ of the
Distribution Agreement.

     "Board of Directors" shall mean, when used with respect to a specified
corporation, the board of directors of the corporation so specified.

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     "Business Entity" shall mean any corporation, partnership, limited
liability company or other entity which may legally hold title to Assets.

     "COBRA" shall mean the Consolidated Omnibus Budget Reconciliation Act of
1985, as amended, and the regulations promulgated thereunder, including any
successor legislation.

     "Code" shall mean the Internal Revenue Code of 1986, as amended, and the
regulations promulgated thereunder, including any successor legislation.

     "Corporate Staff Employees" shall mean IMS Health Pre-Distribution
Employees who performed administrative functions generally for the IMS Health
Group prior to the Effective Time and who were based at the IMS Health offices
in Union Meeting, PA, Plymouth, PA, London, U.K. and Westport, CT, aviation
department in Purchase, NY or STS department in Allentown, PA.

     "D&B" shall mean The Dun & Bradstreet Corporation, a Delaware corporation

     "Distribution" shall mean the distribution on the Distribution Date to
holders of record of shares of IMS Health Common Stock as of the Distribution
Record Date of the Synavant Inc. Common Stock owned by IMS Health on the basis
of one Synavant Inc. Common Share for every twenty outstanding shares of IMS
Health Common Stock.

     "Distribution Date" shall mean [_____ __], 2000.

     "Distribution Record Date" shall mean such date as may be determined by IMS
Health' Board of Directors as the record date for the Distribution.

     "Effective Time" shall mean immediately prior to the midnight, New York
time, ending the 24-hour period comprising [_____ __], 2000.

     "Employee Benefit Dispute" shall include any controversy, dispute or claim
arising out of, in connection with, or in relation to the interpretation,
performance, nonperformance, validity or breach of this Agreement or otherwise
arising out of, or in any way related to this Agreement, including, without
limitation, any claim based on contract, tort, statute or constitution.

     "Employee Benefit Litigation Liability" shall mean, with respect to a
Business Entity, a Liability relating to a controversy, dispute or claim arising
out of, in connection with or in relation to the interpretation, performance,
nonperformance, validity or breach of an Employee Benefit Plan of such Business
Entity or otherwise arising out of, or in any way related to such Employee
Benefit Plan, including, without limitation, any claim based on contract, tort,
statute or constitution.

     "Employee Benefit Plans" shall mean, with respect to a Business Entity, all
"employee benefit plans" (within the meaning of Section 3(3) of ERISA),
"multiemployer plans" (within the meaning of Section 3(37) of ERISA),
retirement, pension, savings, profit-sharing, welfare, stock purchase, stock
option, equity-based, severance, employment, change-in-control, fringe benefit,
collective bargaining, bonus, incentive, deferred compensation, worker's
compensation and all other employee benefit plans, agreements, programs,
policies or other arrangements (including any funding mechanisms therefor),
whether or not subject to ERISA, whether formal or informal, oral or written,
legally binding or not, under which (i) any past, present or future employee of
the

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Business Entity or its Subsidiaries has a right to benefits and (ii) the
Business Entity or its Subsidiaries has any Liability.

     "Employee Benefit Records" shall mean all agreements, documents, books,
records or files relating to the Employee Benefit Plans of IMS Health and
Synavant Inc..

     "Employee Welfare Benefit Plans" shall mean, with respect to a Business
Entity, all Employee Benefit Plans that are "welfare plans" within the meaning
of Section 3(1) of ERISA.

     "Employer Stock" shall mean, after the Distribution Date, Synavant Inc.
Common Stock credited to the account of a Synavant Inc. Employee and IMS Health
Common Stock credited to the account of an IMS Health Post-Distribution Employee
in the pooled stock fund of the respective savings plan in which such employee
participates, pursuant to Section 3.4.

     "ERISA" shall mean the Employee Retirement Income Security Act of 1974, as
amended, and the regulations promulgated thereunder, including any successor
legislation.

     "IMS Health" shall have the meaning set forth in the recitals hereto.

     "IMS Health Committee" shall mean the Employee Benefits Committee appointed
by the Board of Directors of IMS Health.

     "IMS Health Common Stock" shall have the meaning set forth in the recitals
hereto.

     "IMS Health Disabled Employees" shall mean all employees of the IMS Health
Group who are receiving benefits under the IMS Health Long-Term Disability Plan
as of the Effective Time, as in effect from time to time.

     "IMS Health Employee Stock Purchase Plan" shall mean the 1998 IMS Health
Employee Stock Purchase Plan, as in effect from time to time.

     "IMS Health Executive Annual Incentive Plan" shall mean the IMS Health
Executive Annual Incentive Plan, as in effect from time to time.

     "IMS Health Group" shall mean IMS Health and each Business Entity that is a
Subsidiary of IMS Health, except that IMS Health Group shall not include the
Synavant Inc. Group or any of its respective Subsidiaries.

     "IMS Health Long-Term Disability Plan" shall mean the IMS Health Long Term
Disability Plan or any other long-term disability plan sponsored by IMS Health
or any Subsidiary of IMS Health prior to the Effective Time other than the
Strategic Technologies Long-Term Disability Plan.

     "IMS Health Non-Employee Directors" shall mean the non-employee Directors
of IMS Health.

     "IMS Health Nonqualified Plans" shall have the meaning as set forth in
Section 4.1 of this Agreement.

     "IMS Health Post-Distribution Employees" shall mean persons who,
immediately after the Effective Time, are employed by the IMS Health Group
(including persons who are absent

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from work by reason of layoff or leave of absence and inactive employees treated
as such by agreement therewith).

     "IMS Health Pre-Distribution Employees" shall mean persons who, at any time
prior to the Effective Time, were employed by the IMS Health Group.

     "IMS Health REP" shall mean the IMS Health Retirement Excess Plan, as in
effect from time to time.

     "IMS Health Restricted Stock" shall have the meaning set forth in Section
6.2(a) of this Agreement.

     "IMS Health Restricted Stock Units" shall have the meaning set forth in
Section 6.2(b) of this Agreement.

     "IMS Health Retirees" shall mean persons who (i) were IMS Health
Pre-Distribution Employees, (ii) terminated employment from the IMS Health Group
prior to the Effective Time or, with respect to Corporate Staff Employees,
terminated employment prior to or as a result of the Distribution, (iii) are not
Synavant Inc. Employees after the Effective Time and (iv) would have been IMS
Health Post-Distribution Employees had they remained employed, after the
Distribution, by the same employer from which they terminated employment or were
Corporate Staff Employees.

     "IMS Health Retirement Plan" shall mean the IMS Health Retirement Plan, as
in effect from time to time.

     "IMS Health SEP" shall mean the IMS Health Savings Equalization Plan, as in
effect from time to time.

     "IMS Health Savings Plan" shall mean the IMS Health Savings Plan, as in
effect from time to time.

     "IMS Health Stock Option" shall have the meaning set forth in Section 6.1
of this Agreement.

     "IMS Health Stock Option Plans" shall mean the 1998 IMS Health Incorporated
Employees' Stock Incentive Plan, the 1998 IMS Health Incorporated Replacement
Plan for Certain Employees Holding Cognizant Corporation Equity-Based Awards,
the 1998 IMS Health Incorporated Replacement Plan for Certain Non-Employee
Directors Holding Cognizant Corporation Equity-Based Awards, the 1998 IMS Health
Incorporated Replacement Plan for Certain Individuals Holding Cognizant
Corporation Stock Options, the 1998 IMS Health Incorporated Stock Option Plan
for Former Employees of Pharmaceutical Marketing Services, Inc., the 1998 IMS
Health Incorporated Non-Employee Directors' Stock Incentive Plan, the 1998 IMS
Health Incorporated Non-Employee Directors' Deferred Compensation Plan, or any
other stock option plan established by IMS Health.

     "IMS Health SERP" shall mean the IMS Health Supplemental Executive
Retirement Plan, as in effect from time to time.

     "IMS Health Transition Plans" shall mean the Cognizant Executive Transition
Plan, the IMS Health Career Transition Plan and the IMS Health Employee
Protection Plan.

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     "Information Statement" shall mean the Information Statement sent to the
holders of shares of IMS Health Common Stock in connection with the
Distribution, including any amendment or supplement thereto.

     "Liabilities" shall mean any and all losses, claims, charges, debts,
demands, actions, causes of action, suits, damages, obligations, payments, costs
and expenses, sums of money, accounts, reckonings, bonds, specialties,
indemnities and similar obligations, exonerations, covenants, contracts,
controversies, agreements, promises, doings, omissions, variances, guarantees,
make whole agreements and similar obligations, and other liabilities, including
all contractual obligations, whether absolute or contingent, matured or
unmatured, liquidated or unliquidated, accrued or unaccrued, known or unknown,
whenever arising, and including those arising under any law, rule, regulation,
Action, threatened or contemplated Action (including the costs and expenses of
demands, assessments, judgments, settlements and compromises relating thereto
and attorneys' fees and any and all costs and expenses (including allocated
costs of in-house counsel and other personnel), whatsoever reasonably incurred
in investigating, preparing or defending against any such Actions or threatened
or contemplated Actions), order or consent decree of any governmental or other
regulatory or administrative agency, body or commission or any award of any
arbitrator or mediator of any kind, and those arising under any contract,
commitment or undertaking, including those arising under this Agreement, the
Distribution Agreement or any Ancillary Agreement, in each case, whether or not
recorded or reflected or required to be recorded or reflected on the books and
records or financial statements of any person.

     "Nonemployer Stock" shall mean, after the Distribution Date, Synavant Inc.
Common Stock credited to the account of an IMS Health Post-Distribution Employee
and IMS Health Common Stock credited to an account of a Synavant Inc. Employee
in the pooled stock fund of the respective savings plan in which such employee
participates, pursuant to Section 3.4.

     "Person" shall mean any natural person, corporation, business trust, joint
venture, association, company, partnership or government, or any agency or
political subdivision thereof.

     "Service" shall mean the U.S. Internal Revenue Service or any successor
entity thereto.

     "Subsidiary" shall mean any corporation, partnership or other entity of
which another entity (i) owns, directly or indirectly, ownership interests
sufficient to elect a majority of the Board of Directors (or persons performing
similar functions) (irrespective of whether at the time any other class or
classes of ownership interests of such corporation, partnership or other entity
shall or might have such voting power upon the occurrence of any contingency) or
(ii) is a general partner or an entity performing similar functions (e.g., a
trustee).

     "Synavant Inc." shall have the meaning set forth in the recitals hereto.

     "Synavant Inc. Committee" shall mean the Employee Benefits Committee
appointed by the Board of Directors of Synavant Inc..

     "Synavant Inc. Common Stock" shall have the meaning set forth in the
recitals hereto.

     "Synavant Inc. Disabled Employees" shall mean all employees of the Synavant
Inc. Group who are receiving benefits or are in the waiting period to receive
benefits under the IMS Health Long-Term Disability Plan or the Synavant Inc.
Long-Term Disability Plan immediately prior to the Effective Time.

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     "Synavant Inc. Employees" shall mean persons who, immediately after the
Effective Time, are employed by the Synavant Inc. Group (including persons who
are absent from work by reason of layoff or leave of absence and inactive
employees treated as such by agreement therewith).

     "Synavant Inc. Employee Stock Purchase Plan" shall mean the Employee Stock
Purchase Plan to be adopted by Synavant Inc. pursuant to Section 6.5.

     "Synavant Inc. Group" shall mean Synavant Inc. and each Business Entity
which is contemplated to remain or become a Subsidiary of Synavant Inc. pursuant
to the Distribution Agreement.

     "Synavant Inc. Long-Term Disability Plan" shall mean the Synavant Inc.
Long-Term Disability Plan or any other long-term disability plan sponsored by
Synavant Inc. or any of its subsidiaries prior to the Effective Time.

     "Synavant Inc. Replacement Plans" shall mean the replacement plans to be
adopted by Synavant Inc. pursuant to Section 6.1(b) of this Agreement.

     "Synavant Inc. Restricted Stock" shall have the meaning set forth in
Section 6.2(a) of this Agreement.

     "Synavant Inc. Restricted Stock Units" shall have the meaning set forth in
Section 6.2(b) of this Agreement.

     "Synavant Inc. Retirees" shall mean persons who (i) were IMS Health
Pre-Distribution Employees, (ii) terminated employment from the Synavant Inc.
Group prior to the Effective Time (iii) are not IMS Health Post-Distribution
Employees after the Effective Time and (iv) would have been Synavant Inc.
Employees had they remained employed, after the Distribution, by the same
employer from which they terminated employment but shall not include Corporate
Staff Employees included in the definition of IMS Health Retirees.

     "Synavant Inc. Retiree Medical Recipients" shall have the meaning set forth
in Section 5.1 of this Agreement.

     "Synavant Inc. Savings Plan" shall mean IMS Health Strategic Technologies,
Inc. 401(k) Retirement Savings Plan to be assumed by Synavant Inc. as of the
Effective Time.

     "Synavant Inc. Savings Plan Transfer Date" shall have the meaning set forth
in Section 3.2(b) of this Agreement.

     "Synavant Inc. SEP" shall mean the Synavant Inc. Savings Equalization Plan
to be adopted by Synavant Inc. pursuant to Section 4.2.

     "Synavant Inc. Transferred Savings Plan Employees" shall have the meaning
set forth in Section 3.2(a) of this Agreement.

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                                   ARTICLE II
                           CORPORATION RETIREMENT PLAN

     SECTION 2.1 IMS Health Retirement Plan. From and after the Effective Time,
IMS Health shall continue to sponsor the IMS Health Retirement Plan. Active
participation of Synavant Inc. Employees in the IMS Health Retirement Plan shall
cease immediately after the Effective Time. In the event that a partial
termination, within the meaning of Section 411(d)(3) of the Code, shall occur
with respect to the IMS Health Retirement Plan, affected Synavant Inc. Employees
shall be fully vested in their accrued benefits under the IMS Health Retirement
Plan. The IMS Health Group shall retain all Liabilities relating to the IMS
Health Retirement Plan and benefits accrued under the IMS Health Retirement Plan
by Synavant Inc. Employees as of the Effective Time shall be paid in accordance
with the terms and conditions of the IMS Health Retirement Plan.

     SECTION 2.2 IMS Health shall amend Appendix B of the IMS Health Retirement
Plan as of the Effective Time to provide that for purposes of determining the
early retirement reductions applicable to the payment of the "Grandfathered
Benefit" or the "Frozen Accrued Benefit," as defined therein, to Synavant Inc.
Employees who are entitled to such benefits, such Synavant Inc. Employees, as
listed on Schedule 2.2, shall be deemed to have completed ten years of "Vesting
Service," as defined therein; subject, however, to the condition that any such
amendment shall satisfy the applicable nondiscrimination requirements of Section
401(a)(4) of the Code.

                                  ARTICLE III
                            CORPORATION SAVINGS PLAN

     SECTION 3.1 IMS Health Savings Plan. From and after the Effective Time, IMS
Health shall continue to sponsor the IMS Health Savings Plan for the benefit of
IMS Health Post-Distribution Employees and IMS Health Retirees and Synavant Inc.
Retirees who, prior to the Effective Time, were participants thereunder. Active
participation of Synavant Inc. Transferred Savings Plan Employees in the IMS
Health Savings Plan shall cease immediately after the Effective Time. Nothing
contained in this Article III shall have the effect of accelerating the degree
to which any individual has a vested interest in the IMS Health Savings Plan or
the Synavant Inc. Savings Plan.

     SECTION 3.2 Synavant Inc. Savings Plan. (a) As of the Effective Time,
Synavant Inc. shall maintain the Synavant Inc. Savings Plan under which benefits
shall be provided for Synavant Inc. Employees and Synavant Inc. Disabled
Employees who were participants in the IMS Health Savings Plan immediately prior
to the Effective Time (the "Synavant Inc. Transferred Savings Plan Employees").

         (b) Prior to the date on which the transfer of assets and liabilities
to the Synavant Inc. Savings Plan shall occur (the " Synavant Inc. Savings Plan
Transfer Date"), which date shall occur as promptly as practicable following the
Effective Time, IMS Health shall (A) cause the trustee of the IMS Health Savings
Plan to segregate, in accordance with the spinoff provisions set forth under
Section 414(l) of the Code, the assets of the IMS Health Savings Plan
representing the full account balances of Synavant Inc. Transferred Savings Plan
Employees for all periods of participation through the Effective Time
(including, as applicable, all contributions and all earnings attributable
thereto); (B) make all required filings and submissions to the appropriate

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governmental agencies; and (C) make all required amendments to the IMS Health
Savings Plan and related trust agreement necessary to provide for the
segregation and transfer of assets described in this Section 3.2.

         (c) On the Synavant Inc. Savings Plan Transfer Date, IMS Health shall
cause the trustee of the IMS Health Savings Plan to transfer to the trustee of
the Synavant Inc. Savings Plan the full account balances (inclusive of loans) of
Synavant Inc. Transferred Savings Plan Employees in kind based on those
investment funds in which such account balances are then invested (including,
but not limited to, the pooled stock fund described in Section 3.4); provided,
however, that loans to Synavant Inc. Transferred Savings Plan Employees shall be
transferred in the form of notes. In consideration of the segregation and
transfer of assets described herein, the Synavant Inc. Savings Plan shall, as of
the Synavant Inc. Savings Plan Transfer Date, assume all Liabilities
attributable to such assets, whether incurred prior to or after the Effective
Time.

     SECTION 3.3 Outstanding Loans. During their employment with IMS Health,
Synavant Inc. Transferred Savings Plan Employees who have outstanding loans
originally made from the IMS Health Savings Plan shall be permitted to repay
such loans by way of regular deductions from their paychecks, and, prior to the
Synavant Inc. Savings Plan Transfer Date, IMS Health or Synavant Inc. (as the
case may be) shall cause all such deductions to be forwarded to the IMS Health
Savings Plan as promptly as practicable.

     SECTION 3.4 Employer Stock Fund. (a) Participants in the IMS Health Savings
Plan who, immediately prior to the Effective Time, have balances in the IMS
Health Common Stock fund shall have such balances converted, as of the Effective
Time, to the extent applicable, to units in a pooled stock fund consisting of
IMS Health Common Stock and Synavant Inc. Common Stock. The initial ratio of
stock in the pooled stock fund shall be one share of Synavant Inc. Common Stock
to every twenty shares of IMS Health Common Stock. The percentage interest of
each participant in the pooled stock fund as of the Effective Time shall equal
such participant's percentage interest in the IMS Health Common Stock fund
immediately prior to the Effective Time. The Synavant Inc. Savings Plan shall
maintain a pooled stock fund, to which the pooled stock fund assets of Synavant
Inc. Transferred Savings Plan Employees in the IMS Health Savings Plan shall be
transferred on the Synavant Inc. Savings Plan Transfer Date. Notwithstanding the
foregoing, the IMS Health Savings Plan shall transfer the units of IMS Health
Common Stock from the pooled stock fund into the IMS Health Common Stock fund
and the Synavant Inc. Savings Plan shall transfer the units of Synavant Inc.
Common Stock from the pooled stock fund into the Synavant Inc. Common Stock
fund.

         (b) Within nine months after the Distribution Date, each participant
shall liquidate his or her units of Nonemployer Stock in the pooled stock fund
and invest the proceeds thereof in any other investment option available under
the applicable plan. If the participant does not liquidate such units, such
units shall be liquidated and invested in a fixed income investment option
available under the applicable plan.

         (c) A participant may not acquire additional units in the pooled stock
fund from or after the Effective Time.

     SECTION 3.5 Allocation of Liabilities. The Synavant Inc. Group shall assume
all Liabilities relating to the participation of Synavant Inc. Transferred
Savings Plan Employees in the IMS Health Savings Plan. The IMS Health Group
shall retain all other Liabilities relating to the IMS Health Savings Plan,
including Liabilities relating to Synavant Inc. Retirees.

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                                   ARTICLE IV
                               NONQUALIFIED PLANS

     SECTION 4.1 IMS Health Nonqualified Plans. From and after the Effective
Time, IMS Health shall continue to sponsor the IMS Health SERP, the IMS Health
REP and the IMS Health SEP (collectively, the "IMS Health Nonqualified Plans")
for the benefit of IMS Health Post-Distribution Employees and IMS Health
Retirees and Synavant Inc. Retirees who, prior to the Effective Time, were
participants thereunder.

     SECTION 4.2 Synavant Inc. SEP. As of the Effective Time, Synavant Inc.
shall (i) adopt the Synavant Inc. SEP for the benefit of Synavant Inc. Employees
who were participants in the IMS Health SEP immediately prior to the Effective
Time and (ii) assume the Liabilities for benefits under the IMS Health SEP with
respect to such Employees.

     SECTION 4.3 Joint and Several Liability. IMS Health and Synavant Inc.
acknowledge joint and several liability under the Employee Benefits Agreement
dated as of October 28, 1996 among D&B, Cognizant Corporation and ACNielsen with
respect to certain nonqualified plans maintained by D&B prior to such date and
the Employee Benefits Agreement dated as of June 30, 1998 between Cognizant
Corporation and IMS Health with respect to certain nonqualified retirement plans
maintained by Cognizant Corporation prior to such date. To the extent such joint
and several liability is imposed on IMS Health in respect of a liability assumed
by Synavant Inc. under this Agreement, IMS Health shall be entitled to
contribution from Synavant Inc. for the amount of such liability imposed. To the
extent joint and several liability is imposed on Synavant Inc. in respect of a
liability assumed by IMS Health under this Agreement, Synavant Inc. shall be
entitled to contribution from IMS Health for the amount of such liability
imposed.

                                   ARTICLE V
                                  WELFARE PLANS

     SECTION 5.1 Employee Welfare Benefit Plans. Prior to the Effective Time,
IMS Health shall continue to sponsor its Employee Welfare Benefit Plans for the
benefit of IMS Health Pre-Distribution Employees. From and after the Effective
Time, IMS Health shall sponsor its Employee Welfare Benefit Plans for the
benefit of IMS Health Post-Distribution Employees, IMS Health Disabled
Employees, IMS Health Retirees and Synavant Inc. Retirees who, prior to the
Effective Time, were receiving benefits under the IMS Health retiree medical
plan (the "Synavant Inc. Retiree Medical Recipients"). From and after the
Effective Time, Synavant Inc. shall sponsor its Employee Welfare Benefit Plans
for the benefit of Synavant Inc. Employees, Synavant Inc. Disabled Employees and
Synavant Inc. Retirees other than Synavant Inc. Retiree Medical Recipients.
Notwithstanding the foregoing, neither IMS Health nor Synavant Inc. shall have
any obligation to sponsor any Employee Welfare Benefit Plan from or after the
Effective Time.

     SECTION 5.2 Dollar Limits. With respect to any medical and dental plan that
may be sponsored by Synavant Inc. after the Effective Time, Synavant Inc. shall
give effect, in determining any deductible, maximum out-of-pocket limitations
and annual plan maximums, to claims incurred during 2000 prior to the Effective
Time by Synavant Inc. Employees, Synavant Inc. Retirees other than Synavant Inc.
Retiree Medical Recipients and Synavant Inc. Disabled Employees under similar
plans maintained by IMS Health (or any Affiliate thereof) for their benefit
immediately prior to the Effective Time.

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     SECTION 5.3 Flexible Spending Accounts. As of the Effective Time, Synavant
Inc. shall adopt a Code Section 125 plan and medical and dependent care expense
reimbursement plans and establish flexible spending accounts for all Synavant
Inc. Employees, Synavant Inc. COBRA participants and Synavant Inc. Disabled
Employees for whose benefit IMS Health (or any Affiliate thereof) maintained
flexible spending accounts immediately prior to the Effective Time. Synavant
Inc. shall credit to such flexible spending accounts dollar amounts equal to the
outstanding flexible spending accounts balances of such Synavant Inc. Employees,
Synavant Inc. COBRA participants and Synavant Inc. Disabled Employees under the
flexible spending accounts maintained by IMS Health (or any Affiliate thereof)
immediately prior to the Effective Time. IMS Health shall transfer to Synavant
Inc. all recordkeeping information with respect to such flexible spending
accounts for the current calendar year.

     SECTION 5.4 Allocation of Liabilities. (a) The Synavant Inc. Group shall
retain responsibility for and continue to pay all claims and administrative
expenses relating to any self-insured medical plan maintained by IMS Health (or
any Affiliate thereof) with respect to claims incurred prior to the Effective
Time, but which are paid after the Effective Time, by Synavant Inc. Employees,
Synavant Inc. Disabled Employees, Synavant Inc. COBRA participants and Synavant
Inc. Retirees other than Synavant Inc. Retiree Medical Recipients as well as
their covered dependents. Any claims and administrative expenses relating to the
IMS Health self-insured medical plan with respect to claims incurred prior to
the Effective Time, but which are paid after the Effective Time, by IMS Health
Pre-Distribution Employees who are not Synavant Inc. Employees will remain the
responsibility of The IMS Health Group.

         (b) The IMS Health Group shall retain responsibility for and continue
to pay all premiums, expenses and benefits relating to the IMS Health Employee
Welfare Benefit Plans with respect to claims incurred (for self-insured plans)
or premiums due (for insured plans) from and after the Effective Time by IMS
Health Post-Distribution Employees, IMS Health Disabled Employees, IMS Health
COBRA participants, IMS Health Retirees and Synavant Inc. Retiree Medical
Recipients as well as their covered dependents.

         (c) The Synavant Inc. Group shall retain responsibility for and
continue to pay all premiums, expenses and benefits relating to the Synavant
Inc. Group Employee Welfare Benefit Plans with respect to claims incurred (for
self-insured plans) or premiums due (for insured plans) from and after the
Effective Time by Synavant Inc. Employees, Synavant Inc. Disabled Employees,
Synavant Inc. COBRA participants and Synavant Inc. Retirees other than Synavant
Inc. Retiree Medical Recipients as well as their covered dependents.

         (d) For the purposes of this Section 5.4, a claim is deemed incurred
when the services that are the subject of the claim are performed; in the case
of life insurance, when the death occurs; in the case of long-term disability,
when the disability occurs; and, in the case of a hospital stay, when the
employee first enters the hospital. Notwithstanding the foregoing, claims
incurred by any employee of a pre-Distribution Subsidiary of IMS Health or their
covered dependents under any Employee Welfare Benefit Plan maintained by such
Subsidiary solely for the benefit of its employees and their dependents shall,
whether incurred prior to, on or after the Effective Time, be the sole
responsibility and liability of that Subsidiary.

         (e) The IMS Health Group shall be responsible for all COBRA coverage
for any IMS Health Retiree and any Synavant Inc. Retiree Medical Recipient and
his or her covered dependents who participated in an IMS Health Employee Welfare
Benefit Plan. As of the Effective Time, the Synavant Inc. Group shall be
responsible for all COBRA coverage for any Synavant Inc. Retiree other than an
Synavant Inc. Retiree Medical Recipient and his or her

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covered dependents who participated in an IMS Health Employee Welfare Benefit
Plan. Notwithstanding the foregoing, a pre-Distribution Subsidiary of IMS Health
shall be responsible for all COBRA coverage for its former employees and covered
dependents who participated in a plan maintained solely for their benefit
whether the applicable event occurs prior to, on or after the Effective Time.
COBRA coverage to which an IMS Health Post-Distribution Employee or his or her
covered dependents is entitled as a result of a qualifying event occurring at or
after the Effective Time shall be the responsibility of the IMS Health Group.
COBRA coverage to which a Synavant Inc. Employee or his or her covered
dependents is entitled as a result of a qualifying event occurring at or after
the Effective Time shall be the responsibility of the Synavant Inc. Group.

     SECTION 5.5 Allocation of the IMS Health's Self-Insured Medical Plan
Reserve for Claims Incurred But Not Yet Reported ("IBNR"). The IBNR reserve of
$952,000 will be allocated between the IMS Health Group and Synavant Inc. based
on the following methodology:

     The IBNR reserve will be divided based on the average number of IMS Health
Pre-Distribution Employees enrolled in the three months prior to the Effective
Time who were employees of the IMS Health Group (but not of the Synavant Inc.
Group) and who were employees of the Synavant Inc. Group.

     SECTION 5.6 Retiree Welfare Plans. The IMS Health Group shall be
responsible for providing retiree welfare benefits, where applicable, to IMS
Health Retirees, IMS Health Post-Distribution Employees and Synavant Inc.
Retiree Medical Recipients. IN ADDITION, IMS HEALTH SHALL AMEND THE IMS HEALTH
RETIREE MEDICAL PLAN TO PROVIDE TO THOSE IMS HEALTH PRE-DISTRIBUTION EMPLOYEES
WHO WERE ELIGIBLE FOR BENEFITS UNDER SUCH RETIREE MEDICAL PLAN AS OF THE DAY
PRECEDING THE EFFECTIVE TIME AND WHO TERMINATE EMPLOYMENT WITH IMS HEALTH AND
IMMEDIATELY COMMENCE EMPLOYMENT WITH SYNAVANT INC. AS OF THE EFFECTIVE TIME, AS
LISTED ON SCHEDULE 5.6, SUCH BENEFITS AS MAY BE OFFERED UNDER SUCH RETIREE
MEDICAL PLAN, SUBJECT TO THE TERMS AND CONDITIONS OF SUCH PLAN; SUBJECT,
HOWEVER, TO THE CONDITION THAT ANY SUCH AMENDMENT SHALL SATISFY ANY APPLICABLE
NONDISCRIMINATION REQUIREMENTS OF SECTION 105(h) OF THE CODE. ANYTHING IN THIS
SECTION 5.6 TO THE CONTRARY NOTWITHSTANDING, NOTHING HEREIN SHALL BE CONSTRUED
TO PREVENT IMS HEALTH FROM AMENDING ITS RETIREE MEDICAL PLAN OR TERMINATING SUCH
PLAN PROVIDED THAT SUCH AMENDMENT OR TERMINATION IS NOT DESIGNED TO ENABLE IMS
HEALTH TO AVOID THE REQUIREMENTS OF THIS SECTION 5.6.

                                   ARTICLE VI
                               EQUITY-BASED PLANS

     SECTION 6.1 IMS Health Stock Options. Stock options awarded under the IMS
Health Stock Option Plans ("IMS Health Stock Options") shall be treated as
follows:

         (a) IMS Health Post-Distribution Employees, IMS Health Disabled
Employees and IMS Health Non-Employee Directors. From and after the Effective
Time, each unexercised IMS Health Stock Option held by IMS Health
Post-Distribution Employees, IMS Health Disabled Employees, and IMS Health
Non-Employee Directors shall remain outstanding pursuant to the terms of the
award agreements and the IMS Health Stock Option Plans; provided , however, that
from and after such time, each unexercised IMS Health Stock Option shall be
adjusted by reference to the ratio of market prices of IMS Health Common Stock
before and after the Distribution, the objective being to maintain the then
existing intrinsic value of the IMS Health Stock Options and to maintain the
ratio of the then existing exercise price per share to the market value per
share in accordance with applicable accounting standards.

                                      -11-
<PAGE>

         (b) Synavant Inc. Employees and Synavant Inc. Disabled Employees. As of
the Effective Time, (i) each unexercised IMS Health Stock Option held by
Synavant Inc. Employees and Synavant Inc. Disabled Employees shall be cancelled
except as provided in Schedule 6.1(a) and (ii) such individuals shall except as
provided in Schedule 6.1(a) receive replacement stock options awarded under the
Synavant Inc. Replacement Plans, which shall be adopted by Synavant Inc. prior
to the Effective Time. The number of shares of Synavant Inc. Common Stock
covered by each replacement stock option shall be determined by reference to the
ratio of market prices of IMS Health Common Stock and Synavant Inc. Common Stock
immediately before or after the Distribution, the objective being to preserve
the then intrinsic value of the unexercised IMS Health Stock Options. The
aggregate market value of the Synavant Inc. Common Stock purchasable under the
replacement stock options awarded under the Synavant Inc. Replacement Plans
immediately after the Distribution shall be approximately equal to the aggregate
market value of the IMS Health Common Stock that was purchasable under the IMS
Health Stock Options immediately before the Distribution, with the aggregate
exercise price of the replacement stock options being the same as the IMS Health
Stock Options except to the extent that the number of shares purchasable is
rounded down to the nearest whole share. Except as otherwise provided in the
Synavant Inc. Replacement Plans, all other terms of the replacement stock
options shall remain substantially identical to the terms of the cancelled IMS
Health Stock Options.

         (c) Synavant Inc. Retirees and IMS Health Retirees. As of the Effective
Time, (i) each unexercised IMS Health Stock Option held by Synavant Inc.
Retirees and IMS Health Retirees shall be adjusted in substantially the same
manner as employees of the IMS Health Group and (ii) Synavant Inc. may offer to
such Synavant Inc. Retirees and IMS Health Retirees, and the Synavant Inc.
Committee shall determine, alternative adjustments or substitutions, provided
such Retirees agree to surrender their adjusted IMS Health Stock Options.

         (d) Exceptions. Certain IMS Health Stock Options described above may
not be adjusted as described above, but instead shall be subject to such
conditions as the Committee shall determine to the extent necessary to avoid
adverse tax consequences to option holders who are not U.S. residents.

     SECTION 6.2 Restricted Stock and Restricted Stock Units. (a) Restricted
stock awarded under the IMS Health Stock Option Plans ("IMS Health Restricted
Stock") held by IMS Health Post-Distribution Employees and IMS Health
Non-Employee Directors will be canceled prior to the Distribution Date.
Immediately following the Distribution Date, new shares of IMS Health Restricted
Stock will be granted equal to the number of shares held prior to the
cancellation, plus an additional number of shares that provides the economic
equivalent of the Synavant Inc. restricted stock (the "Synavant Inc. Restricted
Stock") that would have been received with respect to the canceled IMS Health
Restricted Stock in connection with the Distribution, subject to rounding down
to the nearest whole number of shares. Such newly granted shares of IMS Health
Restricted Stock shall be subject to a restriction period equal to the
restriction period remaining with respect to the canceled IMS Health Restricted
Stock and all other terms of the newly granted IMS Health Restricted Stock shall
remain substantially identical to the terms of the canceled IMS Health
Restricted Stock. With respect to IMS Health Restricted Stock held by Synavant
Inc. Employees, such IMS Health Restricted Stock will be replaced by Synavant
Inc. Restricted Stock with reference to the ratio of the market price of IMS
Health Common Stock and Synavant Inc. Common Stock immediately before or after
the Distribution so that the aggregate market value of the Synavant Inc.
Restricted Stock immediately after the Distribution will equal the aggregate
market value of the IMS Health Restricted Stock immediately before the
Distribution, subject to rounding down to the nearest whole number of

                                      -12-
<PAGE>

shares. Except as otherwise provided in the Synavant Inc. Replacement Plans, all
other terms of the replacement Synavant Inc. Restricted Stock shall remain
substantially identical to the terms of the replaced IMS Health Restricted
Stock.

         (b) Restricted stock units awarded under the IMS Health Stock Option
Plans ("IMS Health Restricted Stock Units") and restricted stock units received
as a result of the Distribution ("Synavant Inc. Restricted Stock Units") will be
adjusted or converted so that, after the Distribution, IMS Health Post
Distribution Employees will hold awards that relate solely to IMS Health Common
Stock and Synavant Inc. Employees will hold awards that relate solely to
Synavant Inc. Common Stock. With respect to IMS Health Post Distribution
Employees, such adjustment or conversion will be done such that the award
immediately after the Distribution will have the same aggregate market value as
the award immediately before the Distribution, subject to rounding down to the
nearest whole number of stock units. With respect to Synavant Inc. Employees,
such awards will be replaced with reference to the ratio of the market price of
IMS Health Common Stock and Synavant Inc. Common Stock immediately before or
after the Distribution so that the aggregate market value of the Synavant Inc.
Restricted Stock Units immediately after the Distribution will equal the
aggregate market value of the IMS Health Restricted Stock Units immediately
before the Distribution, subject to rounding down to the nearest whole number of
stock units. Except as otherwise provided in the Synavant Inc. Replacement
Plans, all other terms of the replacement Synavant Inc. Restricted Stock Units
shall remain substantially identical to the terms of the replaced IMS Health
Restricted Stock Units.

     SECTION 6.3 Executive Annual Incentive Plan. Outstanding awards under the
IMS Health Executive Annual Incentive Plan shall be treated as determined by IMS
Health and Synavant Inc., respectively.

     SECTION 6.4 IMS Health Employee Stock Purchase Plan. (a) From and after the
Effective Time, IMS Health shall continue to sponsor the IMS Health Employee
Stock Purchase Plan.

         (b) As of the Effective Time, Synavant Inc. shall adopt the Synavant
Inc. Employee Stock Purchase Plan for the benefit of Synavant Inc. Employees.

     SECTION 6.5 Allocation of Liabilities. The Synavant Inc. Group shall assume
all Liabilities with respect to awards granted to Synavant Inc. Employees,
Synavant Inc. Retirees and Synavant Inc. Disabled Employees pursuant to the
Synavant Inc. Replacement Option Plan. The IMS Health Group shall retain all
other Liabilities with respect to awards granted pursuant to the IMS Health
Stock Option Plans (including, but not limited to, awards granted to IMS Health
Post-Distribution Employees).

                                  ARTICLE VII
                         FOREIGN EMPLOYEE BENEFIT PLANS

     SECTION 7.1 Foreign Plans. (a) With respect to the Synavant Inc. Employees
listed on Schedule 7.1(a), the pension entitlement under the IMS Health (U.K.)
Pension Plan shall be determined in accordance with the Trust Deed and the Rules
of the IMS Health (U.K.) Pension Plan, as the same may be amended from time to
time.

         (b) With respect to the Synavant Inc. Employees listed on Schedule
7.1(b), assets and liabilities with respect to benefits payable to such
Employees under the IMS Australian

                                      -13-
<PAGE>

Pty Ltd Superannuation Plan shall be determined in accordance with the terms of
said Plan and applicable law.

         (c) With respect to the Synavant Inc. Employees listed on Schedule
7.1(c), assets and liabilities with respect to retirement benefits payable to
said Employees shall be determined in accordance with the terms of any
applicable plan and applicable law.

         (d) With respect to the Synavant Inc. Employees listed on Schedule
7.1(d), assets and liabilities with respect to retirement benefits payable to
said Employees shall be determined in accordance with the terms of any
applicable plan and applicable law.

         (e) Except as otherwise set forth in this Section 7.1, IMS Health and
Synavant Inc. shall continue to sponsor and retain liability for any Employee
Benefit Plans maintained outside the United States for their respective
Employees.

                                  ARTICLE VIII
                          OTHER EMPLOYEE BENEFIT ISSUES

     SECTION 8.1 Employee Benefit Litigation Liabilities. Except as otherwise
expressly provided in this Agreement, the Synavant Inc. Group shall assume all
Employee Benefit Litigation Liabilities that are asserted by IMS Health
Pre-Distribution Employees who were employees of the Synavant Inc. Group or
Corporate Staff Employees listed on Schedule 8.1 and the IMS Health Group shall
assume all Employee Benefit Litigation Liabilities that are asserted by all
other IMS Health Pre-Distribution Employees, including all Corporate Staff
Employees other than those listed on Schedule 8.1.

     SECTION 8.2 Indemnification. To the extent that any claim or litigation is
asserted against IMS Health by an IMS Health Retiree who was a Corporate Staff
Employee listed on Schedule 8.1 prior to the Distribution, IMS Health shall be
entitled to indemnification from Synavant Inc. for the amount of any liability
imposed.

     SECTION 8.3 Workers' Compensation. The IMS Health Group shall retain all
Liabilities relating to workers' compensation claims that were incurred (a)
prior to the Effective Time with respect to IMS Health Pre-Distribution
Employees who were employed by the IMS Health Group (not including the Synavant
Inc. Group) and Corporate Staff Employees other than those listed on Schedule
8.1 and (b) on and after the Effective Time with respect to IMS Health
Post-Distribution Employees. The Synavant Inc. Group shall retain all
Liabilities relating to workers' compensation claims that were incurred (a)
prior to the Effective Time with respect to IMS Health Pre-Distribution
Employees who were employed by the Synavant Inc. Group and Corporate Staff
Employees listed on Schedule 8.1 and (b) on and after the Effective Time with
respect to Synavant Inc. Employees. For purposes of this paragraph, a claim is
deemed incurred when the injury that is the subject of the claim occurs.

                                   ARTICLE IX
                           BENEFIT PLAN PARTICIPATION

     SECTION 9.1 IMS Health Plans. All Synavant Inc. Employees shall cease
participation in all IMS Health Employee Benefit Plans as of the Effective Time.

                                      -14-
<PAGE>

     SECTION 9.2 Synavant Inc. Plans. (a) With respect to any newly created
Employee Benefit Plan sponsored by the Synavant Inc. Group after the Effective
Time, the Synavant Inc. Group shall cause to be recognized (to the extent
applicable) each Synavant Inc. Employee's (i) past service with the IMS Health
Group to the extent recognized under similar plans maintained by the IMS Health
Group immediately prior to the Effective Time and (ii) accrued but unused
vacation time and sick days, and (b) any Synavant Inc. Employee who participated
in an IMS Health Employee Benefit Plan immediately prior to the Effective Time
shall be entitled to immediate participation in a similar newly created Employee
Benefit Plan sponsored by the Synavant Inc. Group.

     SECTION 9.3 Subsequent Employer. If, during the one-year period following
the Effective Time, an IMS Health Post-Distribution Employee or a Synavant Inc.
Employee terminates employment with his or her employer and then immediately
commences employment with the IMS Health Group or the Synavant Inc. Group, the
subsequent employer shall cause to be recognized (to the extent applicable) such
employee's past service with the IMS Health Group or the Synavant Inc. Group to
the extent recognized under similar plans maintained by the prior employer.
Notwithstanding the foregoing, no past service shall be recognized with respect
to pension accruals under the defined benefit plans of the subsequent employer.

     SECTION 9.4 Right to Amend or Terminate. Except as specifically provided
herein, nothing in this Agreement shall be construed or interpreted to restrict
the IMS Health Group's or the Synavant Inc. Group's right or authority to amend
or terminate any of their Employee Benefit Plans following the Effective Time.

                                   ARTICLE X
                              ACCESS TO INFORMATION

     SECTION 10.1 Access to Information. ARTICLE __ of the Distribution
Agreement shall govern the rights of the IMS Health Group and the Synavant Inc.
Group with respect to access to information. The term "Records" in that Article
shall be read to include all Employee Benefit Records.

                                      -15-
<PAGE>

                                   ARTICLE XI
                                 INDEMNIFICATION

     SECTION 11.1 Indemnification. ARTICLE __ of the Distribution Agreement
shall govern the rights of the IMS Health Group and the Synavant Inc. Group with
respect to indemnification. The term "IMS Health Liabilities" in that Article
shall be read to include all Liabilities assumed or retained by the IMS Health
Group pursuant to this Agreement. The term "Synavant Inc. Liabilities" in that
Article shall be read to include all Liabilities assumed or retained by the
Synavant Inc. Group pursuant to this Agreement.

                                  ARTICLE XII
                               DISPUTE RESOLUTION

     SECTION 12.1 Dispute Resolution. ARTICLE __ of the Distribution Agreement
shall govern the rights of the IMS Health Group and the Synavant Inc. Group with
respect to dispute resolution. The term "Agreement Dispute" in that Article
shall be read to include all Employee Benefit Disputes.

                                  ARTICLE XIII
                                  MISCELLANEOUS

     SECTION 13.1 Complete Agreement; Construction. This Agreement, including
the Exhibits and Schedules (if any), and the Distribution Agreement shall
constitute the entire agreement between the parties with respect to the subject
matter hereof and shall supersede all previous negotiations, commitments and
writings with respect to such subject matter. In the event of any inconsistency
between this Agreement and any Schedule hereto, the Schedule shall prevail.
Other than SECTIONS __ AND __ AND ARTICLE __ of the Distribution Agreement,
which shall prevail over any inconsistent or conflicting provisions in this
Agreement, notwithstanding any other provisions in this Agreement to the
contrary, in the event and to the extent that there shall be a conflict between
the provisions of this Agreement and the provisions of the Distribution
Agreement, this Agreement shall control.

     SECTION 13.2 Ancillary Agreements. This Agreement is not intended to
address, and should not be interpreted to address, the matters specifically and
expressly covered by the Ancillary Agreements.

SECTION 13.3 Counterparts. This Agreement may be executed in one or more
counterparts, all of which shall be considered one and the same agreement, and
shall become effective when one or more such counterparts have been signed by
each of the parties and delivered to the other parties.

     SECTION 13.4 Survival of Agreements. Except as otherwise contemplated by
this Agreement, all covenants and agreements of the parties contained in this
Agreement shall survive the Distribution Date.

     SECTION 13.5 Expenses. Except as otherwise set forth in this Agreement, the
Distribution Agreement or any Ancillary Agreement, all costs and expenses
incurred and for which invoices have been submitted on or prior to the Effective
Time (whether or not paid on or prior to the Distribution Date) in connection
with the preparation, execution, delivery and implementation of this Agreement,
the Distribution Agreement, any Ancillary Agreement, the

                                      -16-
<PAGE>

Information Statement (including any registration statement on Form 10 of which
such Information Statement may be a part) and the Distribution and the
consummation of the transactions contemplated thereby shall be charged to and
paid by IMS Health. Except as otherwise set forth in this Agreement, the
Distribution Agreement or any Ancillary Agreement, all costs and expenses
incurred or for which invoices are submitted after the Effective Time shall be
charged to and paid by Synavant Inc. Any amount or expense to be paid or
reimbursed by any party hereto to any other party hereto shall be so paid or
reimbursed promptly after the existence and amount of such obligation is
determined and demand therefor is paid.

     SECTION 13.6 Notices. All notices and other communications hereunder shall
be in writing and hand delivered or mailed by registered or certified mail
(return receipt requested) or sent by any means of electronic message
transmission with delivery confirmed (by voice or otherwise) to the parties at
the following addresses (or at such other addresses for a party as shall be
specified by like notice) and will be deemed given on the date on which such
notice is received:

     To IMS Health Incorporated:
     200 Nyala Farms
     Westport, CT  06880
     Telecopy:  (203) 222-4313
     Attn: General Counsel

     To Synavant Inc.:

     ------------------
     ATLANTA, GA
     TELECOPY: _________
     ATTN: GENERAL COUNSEL

     SECTION 13.7 Waivers. The failure of any party to require strict
performance by any other party of any provision in this Agreement will not waive
or diminish that party's right to demand strict performance thereafter of that
or any other provision hereof.

     SECTION 13.8 Amendments. Subject to the terms of Section 13.11 hereof, this
Agreement may not be modified or amended except by an agreement in writing
signed by each of the parties hereto.

     SECTION 13.9 Assignment. This Agreement shall not be assignable, in whole
or in part, directly or indirectly, by any party hereto without the prior
written consent of the other parties hereto, and any attempt to assign any
rights or obligations arising under this Agreement without such consent shall be
void.

     SECTION 13.10 Successors and Assigns. The provisions to this Agreement
shall be binding upon, inure to the benefit of and be enforceable by the parties
and their respective successors and permitted assigns.

     SECTION 13.11 Termination. This Agreement (including, without limitation,
Section 4.3 and Article XI hereof) may be terminated and may be amended,
modified or abandoned at any time prior to the Distribution by and in the sole
discretion of IMS Health without the approval of the shareholders of IMS Health.
In the event of such termination, no party shall have any liability of any kind
to any other party or any other person. After the Distribution, this Agreement
may not be terminated except by an agreement in writing signed by the parties;
provided, however, that

                                      -17-
<PAGE>

Section 4.8 and Article XII shall not be terminated or amended after the
Distribution in respect of the third party beneficiaries thereto without the
consent of such persons.

     SECTION 13.12 Subsidiaries. Each of the parties hereto shall cause to be
performed, and hereby guarantees the performance of, all actions, agreements and
obligations set forth herein to be performed by any Subsidiary of such party or
by any entity that is contemplated to be a Subsidiary of such party on and after
the Distribution Date.

     SECTION 13.13 Third Party Beneficiaries. Except as provided in Section 4.3
and Article XI, this Agreement is solely for the benefit of the parties hereto
and their respective Subsidiaries and Affiliates and should not be deemed to
confer upon third parties any remedy, claim, liability, reimbursement, claim of
action or other right in excess of those existing without reference to this
Agreement.

     SECTION 13.14 Title and Headings. Titles and headings to sections herein
are inserted for the convenience of reference only and are not intended to be a
part of or to affect the meaning or interpretation of this Agreement.

     SECTION 13.15 Exhibits and Schedules. The Exhibits and Schedules, if any,
shall be construed with and as an integral part of this Agreement to the same
extent as if the same had been set forth verbatim herein.

     SECTION 13.16 GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK APPLICABLE TO
CONTRACTS MADE AND TO BE PERFORMED IN THE STATE OF NEW YORK.

     SECTION 13.17 Consent to Jurisdiction. Without limiting the provisions of
Article XII hereof, each of the parties irrevocably submits to the exclusive
jurisdiction of (a) the Supreme Court of the State of New York, New York County,
and (b) the United States District Court for the Southern District of New York,
for the purposes of any suit, action or other proceeding arising out of this
Agreement or any transaction contemplated hereby. Each of the parties agrees to
commence any action, suit or proceeding relating hereto either in the United
States District Court for the Southern District of New York or if such suit,
action or other proceeding may not be brought in such court for jurisdictional
reasons, in the Supreme Court of the State of New York, New York County. Each of
the parties further agrees that service of any process, summons, notice or
document by U.S. registered mail to such party's respective address set forth
above shall be effective service of process for any action, suit or proceeding
in New York with respect to any matters to which it has submitted to
jurisdiction in this Section 13.17. Each of the parties irrevocably and
unconditionally waives any objection to the laying of venue of any action, suit
or proceeding arising out of this Agreement or the transactions contemplated
hereby in (i) the Supreme Court of the State of New York, New York County, or
(ii) the United States District Court for the Southern District of New York, and
hereby further irrevocably and unconditionally waives and agrees not to plead or
claim in any such court that any such action, suit or proceeding brought in any
such court has been brought in an inconvenient forum.

     SECTION 13.18 Severability. In the event any one or more of the provisions
contained in this Agreement should be held invalid, illegal or unenforceable in
any respect, the validity, legality and enforceability of the remaining
provisions contained herein and therein shall not in any way be affected or
impaired thereby. The parties shall endeavor in good-faith negotiations to
replace the invalid, illegal or unenforceable provisions with valid provisions,
the

                                      -18-
<PAGE>

economic effect of which comes as close as possible to that of the invalid,
illegal or unenforceable provisions.

     SECTION 13.19 Governmental Notices; Cooperation. Notwithstanding anything
in this Agreement to the contrary, all actions contemplated herein with respect
to Employee Benefit Plans which are to be consummated pursuant to this Agreement
shall be subject to such notices to, and/or approvals by, the Service (or any
other governmental agency or entity) as are required or deemed appropriate by
such Employee Benefit Plan's sponsor. Each of IMS Health and Synavant Inc.
agrees to use its commercially reasonable efforts to cause all such notices
and/or approvals to be filed or obtained, as the case may be. Each party hereto
shall reasonably cooperate with the other parties with respect to any government
filings, employee notices or any other actions reasonably necessary to maintain
and implement the Employee Benefit Plans covered by this Agreement.

     SECTION 13.20 Further Assurances. From time to time, as and when reasonably
requested by any other party hereto, each party hereto shall execute and
deliver, or cause to be executed and delivered, all such documents and
instruments and shall take, or cause to be taken, all such further or other
actions as such other party may reasonably deem necessary or desirable to effect
the purposes of this Agreement and the transactions contemplated hereunder.

                                      -19-
<PAGE>

     IN WITNESS WHEREOF, the parties have duly executed and entered into this
Agreement, as of the date first above written.

                                  IMS HEALTH INCORPORATED

                                  By:_________________________
                                     Name:
                                     Title:

                                     SYNAVANT INC.

                                  By:_________________________
                                     Name:
                                     Title:

                                      -20-<PAGE>
                                                                    EXHIBIT 10.6

                 DATA AND TELECOMMUNICATIONS SERVICES AGREEMENT

                                     BETWEEN

                             IMS HEALTH INCORPORATED

                                       AND

                                  SYNAVANT INC.

DATA CENTER LOCATION: Plymouth Meeting, PA

SERVICE PROVIDER: IMS Health

RECIPIENT: Synavant Inc.

<PAGE>

            DATA AND TELECOMMUNICATIONS SERVICES AGREEMENT (this "AGREEMENT"),
dated as of ____________, 2000 (the "Agreement Date"), by and between IMS HEALTH
INCORPORATED ("IMS") and [SYNAVANT INC.] ("ST").

                              W I T N E S S E T H:

            WHEREAS, the Board of Directors of IMS has determined that it is
appropriate, desirable and in the best interests of IMS and its businesses as
well as of the shareholders of IMS to spin-off ST into an independent publicly
traded company (the "DISTRIBUTION");

            WHEREAS, as part of the Distribution, IMS will be divesting
certain of its strategic technologies businesses;

            WHEREAS, prior to the Distribution Date, IMS ("Service Provider")
has provided and [ST], on behalf of [_________] ("Recipient"), has purchased,
pursuant to various written and oral agreements, the Services described in this
Agreement; and

            WHEREAS, in order to facilitate the orderly continuation of
Recipient's business for a transitional period after the Distribution Date,
[ST], on behalf of Recipient, has agreed to purchase from Service Provider, the
Services described in this Agreement.

            NOW, THEREFORE, in consideration of the agreements as set forth
below, it is agreed as follows:

ARTICLE 1.  DEFINITIONS AND CONSTRUCTION.

            1.01 DEFINITIONS. The following defined terms shall have the
meanings specified below:

(1) "AGREEMENT" shall have the meaning set forth in the Heading.

(2) "AGREEMENT DATE" shall have the meaning set forth in the Heading.

(3) "AGREEMENT DISPUTES" shall have the meaning set forth in SECTION 12.01.

(4) "ALTERNATIVE PROVIDER" shall mean any alternative external service
    provider selected by Recipient for the provision of services similar to
    the Services following the expiration or termination of this Agreement.

(5) "DATA CENTER" shall mean Service Provider's data center located at
    Plymouth Meeting, PA and any successor location.

(6) "DATA PROCESSING AND TELECOMMUNICATIONS SERVICES" shall mean the data
    processing and telecommunications services described in SCHEDULE A.

<PAGE>

(7)   "DISTRIBUTION" shall have the meaning set forth in the Recitals.

(8)   "DISTRIBUTION AGREEMENT" shall mean the Distribution Agreement, dated as
      of _________, 2000, by and among IMS and ST.

(9)   "DISTRIBUTION DATE" shall mean the date on which the distributions to
      effect the spin-off of ST are made under the Distribution Agreement.

(10)  "EXTENDED TERM" shall have the meaning set forth in ARTICLE 2.

(11)  "FEES" shall mean those charges for the Services set forth in SCHEDULE E.

(12)  "INITIAL TERM" shall have the meaning set forth in ARTICLE 2.

(13)  "LICENSED DOCUMENTATION" shall mean all documentation that is used in
      connection with the operation of the Licensed Software.

(14)  "LICENSED SOFTWARE" shall mean the software described in SCHEDULE D.

(15)  "RECIPIENT" shall have the meaning set forth in the Recitals.

(16)  "RECIPIENT DATA" shall mean all data or information supplied by Recipient
      to Service Provider for processing or transmission in connection with the
      Services.

(17)  "SERVICE PROVIDER" shall have the meaning set forth in the Recitals.

(18)  "SERVICE PROVIDER SOFTWARE" shall mean the software and related
      documentation (a) owned, acquired or developed by Service Provider that is
      used in connection with the provision of the Services or (b) licensed or
      leased by Service Provider from a third party which is used in connection
      with the provision of the Services. The Service Provider Software includes
      the software set forth in SCHEDULE G.

(19)  "SERVICES" shall mean the Data Processing Services.

            1.02  REFERENCES

            .  In this Agreement and the Schedules to this Agreement:

(1)   the Schedules to this Agreement shall be incorporated in and deemed part
      of this Agreement and all references to this Agreement shall include the
      Schedules to this Agreement; and

(2)   references to the word "including" or the phrase "e.g." in this Agreement
      shall mean "including, without limitation".

            1.03  HEADINGS.

<PAGE>

            The article and section headings and the table of contents are for
reference and convenience only and shall not be considered in the interpretation
of this Agreement.

            1.04  INTERPRETATION OF DOCUMENTS.

            In the event of a conflict between Agreement and the terms of any of
the Schedules, the terms of this Agreement prevail.

ARTICLE 2.  TERM OF AGREEMENT.

            The initial term of this Agreement shall commence on the
Distribution Date and shall continue until 12:00 midnight (Eastern Standard
Time) on ________, 2000 (the "INITIAL TERM"), unless terminated earlier pursuant
to SECTION 14.01; PROVIDED, HOWEVER, that Recipient may, upon notice to Service
Provider at least ninety days prior to the expiration of the Initial Term,
extend the term of this Agreement for (1) one additional six-month period at the
charges set forth in SCHEDULE F.

ARTICLE 3.  SERVICES.

            3.01  SERVICES.

            Service Provider shall provide to Recipient, and Recipient shall
purchase from Service Provider the Data Processing and Telecommunications
Services described in SCHEDULE A. The Services shall be provided with
substantially the same degree of care and diligence as such services had been
provided to Recipient during the period prior to the Distribution Date. The
Services shall be provided at the levels of service set forth in SCHEDULE B.

            3.02  PRIORITY.

            Service Provider shall provide the Services to Recipient with
respect to prioritizing, processing and recovery in accordance with SCHEDULE B.

            3.03  REPORTS.

            Service Provider shall provide Recipient with the reports set forth
in SCHEDULE C according to the schedule set forth in SCHEDULE C.

            3.04  NEW RELEASES AND VERSIONS OF THE SOFTWARE.

            Except as provided in SCHEDULE A, Service Provider shall not be
required to provide, install or maintain any new releases or versions of the
systems software or the applications software. In the event that SCHEDULE A
includes Service Provider's provision, installation and maintenance of the
systems software or the applications

<PAGE>

software, Service Provider shall, at the fees set forth in SCHEDULE E, after any
such release or version is commercially available, provide, install on the
machines used to provide the services after sufficient testing, and maintain new
releases and versions of the systems software and applications software in use
as of the Agreement Date. In the event that Service Provider fails to provide,
install or maintain any new releases or versions of the systems software or the
applications software in accordance with SCHEDULE A, Service Provider shall be
responsible for the payment of any incremental expense incurred by Recipient in
connection with such failure.

ARTICLE 4.  RECIPIENT OBLIGATIONS.

            4.01  RECIPIENT EQUIPMENT.

            With respect to that equipment owned by Recipient, Recipient shall:

(1)   maintain all equipment, software and operational features at the same
      level that was provided immediately prior to the Distribution Date, and
      shall receive maintenance services from those third party service
      providers that provided maintenance services to Recipient immediately
      prior to the Distribution Date; and

(2)   upon notice from Service Provider (which notice shall include Service
      Provider's estimate of the costs, if any, of the enhancement or
      modification) as soon as possible after it has been determined that an
      enhancement or modification is necessary, but in any event upon at least
      30 days' notice, enhance or modify such equipment, software and
      operational features as may be necessary to remain compatible with any
      systems used by Service Provider in connection with the Services;
      PROVIDED, HOWEVER, in the event such enhancement or modification results
      in Service Provider incurring any incremental expense or providing any
      additional resources, Recipient shall be responsible for the payment of
      such incremental expense or the costs of such additional resources.

            4.02  GENERALLY.

            Recipient shall:

(1)   comply with any reasonable instructions provided by Service Provider that
      are necessary for Service Provider to adequately provide the Services;

(2)   comply with all standards and procedures applicable to the Data Center;

(3)   promptly report any operational or system problem to Service Provider;

(4)   maintain a business recovery plan detailing the requirements of Recipient
      in the event of the occurrence of a disaster affecting the Services and
      periodically test such plan;

<PAGE>

(5)   provide the working environment, including space, furniture, electricity,
      telephones and other infrastructure requirements for Service Provider's
      employees located at Recipient's premises; and

(6)   except as provided in SCHEDULE J, after any such release or version is
      commercially available, provide, install after sufficient testing, and
      maintain new releases and versions of the systems software and
      applications software in use as of the Agreement Date. In the event that
      Recipient fails to provide, install or maintain any new releases or
      versions of the systems software or the applications software in
      accordance with SCHEDULE J, Recipient shall be responsible for the payment
      of any incremental expense incurred by Service Provider in connection with
      such failure.

            4.03  ASSOCIATED EQUIPMENT.

            Except to the extent otherwise provided in this Agreement or any
Schedule to this Agreement, Recipient shall maintain and be responsible for all
costs (including personnel, maintenance and repair) associated with
communications equipment (including terminals, communications hardware, modems
and telephone lines) that Recipient owns or operates and that is not located at
the Data Center necessary to provide the Services or to transmit the Recipient
Data for processing at the Data Center.

            4.04  SECURITY.

            Recipient shall ensure that user accounts shall only be used by the
person for whom such account was created or other authorized personnel.
Recipient shall promptly inform Service Provider of any individual who is no
longer authorized to use the Services.

            4.05  BUSINESS PLANNING.

            During the Initial Term and, if any, the Extended Term, Recipient
shall, within a reasonable period of time after such plans are available,
provide Service Provider with a detailed plan identifying any changes in
Recipient's business that may affect the Services or result in additional
capacity being required in order for Service Provider to provide the Services to
Recipient, and what action, if any, may be necessary to adjust the level of
Services. Recipient's business plan provided to Service Provider pursuant to
this SECTION 4.05 shall be deemed confidential information of Recipient.

ARTICLE 5.  PROPRIETARY RIGHTS.

            5.01  RECIPIENT SOFTWARE.

<PAGE>

            Recipient shall grant a non-exclusive, non-transferable,
royalty-free right for Service Provider, solely in connection with providing the
Services, to (1) have access to and (a) operate the Licensed Software set forth
in SCHEDULE D and (b) use the Licensed Documentation and (2) use any other
hardware, software and documentation owned by Recipient that is necessary to
allow Service Provider to perform the Services. Recipient shall obtain any
consents or approvals necessary in connection with Service Provider's use of the
Licensed Software, the Licensed Documentation and any other such hardware,
software and documentation.

            5.02  SERVICE PROVIDER SOFTWARE.

            All Service Provider Software is, or shall be, and shall remain, the
exclusive property of Service Provider or its third party licenser and Recipient
shall have no rights or interests to the Service Provider Software, except as
described in this SECTION 5.02. Service Provider shall obtain, at its expense,
any consents or approvals necessary in connection with Service Provider's use of
the Service Provider Software to provide the Services to Recipient.

ARTICLE 6.  DATA.

            6.01 FORM OF DATA.

            All data submitted by Recipient to Service Provider in connection
with the Services shall be in the form substantially similar to that submitted
before the Distribution Date, unless otherwise agreed to in writing by the
parties.

            6.02  OWNERSHIP OF DATA.

            The Recipient Data is and shall remain the property of Recipient or
its customers.

            6.03  OWNERSHIP OF MEDIA.

            All dedicated media upon which only Recipient Data is stored is and
shall remain the property of Recipient. In the event additional media is needed,
it shall be obtained by Recipient, and be the property of Recipient or its
lessor.

            6.04  RESPONSIBILITY FOR DATA.

            Recipient is responsible from the Agreement Date for (1) the
accuracy and completeness of the data submitted by Recipient in connection with
the Services and (2) any errors in and with respect to data obtained from
Service Provider because of any inaccurate or incomplete data submitted by
Recipient to Service Provider.

<PAGE>

ARTICLE 7.  FEES.

            7.01 FEES.

            Recipient shall pay to Service Provider the fees set forth in
SCHEDULE E in respect of each of the Services.

            7.02  TIME OF PAYMENT.

            The Fees shall be paid by Recipient monthly in arrears on or before
the first business day immediately following the end of each whole or partial
calendar month of the Initial Term and, if any, the Extended Term.

            7.03  ADDITIONAL SERVICES.

            In the event that Recipient's use of a Service increases above that
set forth in SCHEDULE A for such Service, and/or Recipient notifies Service
Provider of the need for such an increase, Service Provider shall determine
whether any additional hardware or software is necessary in order for Service
Provider to provide the Service and, in the event that Service `Provider and
Recipient determine, pursuant to this SECTION 7.03, that additional hardware or
software is required, (1) Service Provider shall acquire, upon Recipient's
request, such additional hardware or software on behalf of Recipient and
Recipient shall pay to Service Provider or to the supplier or third party
lessor, as may be applicable, the purchase or lease fees in respect of such
additional hardware or software, (2) Service Provider shall implement an
appropriate increase to the Fees and (3) the Parties shall establish a mechanism
for determining the costs to Service Provider of maintaining such additional
hardware or software beyond the Initial Term and, if any, the Extended Term and
any impact on the Fees. Except as otherwise agreed in writing by the Parties,
all rights in and title to any hardware or software acquired by Service Provider
on behalf of Recipient and paid for by Recipient shall belong to Recipient.

            7.04  TAXES.

            Recipient shall pay any value-added tax and any tariff, duty, export
or import fee, sales tax, use tax, service tax or other tax or charge
subsequently imposed by any government or government agency on Recipient or
Service Provider with respect to the Services or the execution or performance of
this Agreement.

            7.05  LATE PAYMENTS.

            Any undisputed fees or payments owing to Service Provider pursuant
to this Agreement that are not paid when due shall bear interest at the rate of
one and one-half (1 1/2) percent per month, but in no event to exceed the
highest lawful rate of interest, calculated from the date such amount was due
until the date payment is received by Service Provider.

<PAGE>

            7.06  TRANSITION/TERMINATION FEES.

            Upon the termination of this Agreement, Recipient shall pay to
Service Provider the fees set forth in SCHEDULE H.

ARTICLE 8.  AUDITS.

            Recipient shall have the right during normal business hours and upon
reasonable advance notice, to review the computer printouts and reports and
other records of Service Provider to the extent such books and records relate to
the provision by Service Provider of the Services. Any such review shall be
conducted at Recipient's sole expense.

ARTICLE 9.  CONFIDENTIALITY.

            Each of the Parties shall not use or permit the use of (without the
prior consent of the other) and shall keep, and shall cause its consultants and
advisors to keep, confidential all information concerning the other Party in its
possession, its custody or under its control (except to the extent that (1) such
information has been in the public domain through no fault of such Party or (2)
such information has been later lawfully acquired from other sources by such
Party or (3) this Agreement or any other agreement entered into pursuant to this
Agreement permits the use or disclosure of such information) to the extent such
information (a) relates to the period up to the Distribution Date or (b) is
obtained in the course of providing or receiving the Services pursuant to this
Agreement, and each Party shall not (without the prior consent of the other)
otherwise release or disclose such information to any other person, except such
Party's auditors and attorneys, unless compelled to disclose such information by
judicial or administrative process or unless such disclosure is required by law
and such Party has used commercially reasonable efforts to consult with the
other Party prior to such disclosure.

ARTICLE 10.  INDEMNITY.

            10.01 Service Provider shall indemnify and hold harmless Recipient
in respect of all claims, costs, expenses, damages and liabilities (including
reasonable attorneys' fees) arising from any claim by a third party licensor
that the Service Provider Software made available to Recipient by Service
Provider infringes such third party's proprietary rights.

            10.02 Recipient shall indemnify and hold harmless Service Provider
in respect of all claims, costs, expenses, damages and liabilities (including
reasonable attorneys' fees) arising from any claim by a third party licensor
that the Recipient

<PAGE>

Software made available to Service Provider by Recipient infringes such third
party's proprietary rights.

ARTICLE 11.  DISCLAIMER AND LIMITATION OF LIABILITY.

            11.01 DISCLAIMER. EXCEPT AS EXPRESSLY SET FORTH HEREIN, SERVICE
PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES IN RESPECT OF THE SERVICES, THE
LICENSED SOFTWARE, THE SERVICE PROVIDER SOFTWARE OR THE LICENSED DOCUMENTATION,
EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.

            11.02 LIMITATION OF LIABILITY. Neither of the parties shall be
liable to the other (or any claiming under or through the other) for any
indirect, special, incidental or consequential damages, including lost profits
or savings, whether or not such damages are foreseeable, or for any third party
claims relating to the Services or a Party's performance under this Agreement
regardless of the form of action (including negligence). Except as may arise as
a result of a party's gross negligence or willful misconduct, and as set forth
in Section 10 above, each party's liability for direct damages arising in
connection with its performance or failure to perform under this Agreement shall
in no event exceed six (6) months' Fees hereunder.

ARTICLE 12.  DISPUTE RESOLUTION.

            12.01 PROCEDURE.

            Any disputes arising out of or in connection with this Agreement
shall be settled in accordance with the dispute resolution mechanisms set forth
in Article VI of the Distribution Agreement.

            12.02 CONTINUITY OF SERVICES AND PERFORMANCE.

            Unless otherwise agreed in writing, the Parties shall continue to
provide the Services and honor all other commitments under this Agreement during
the course of dispute resolution pursuant to the provisions of this ARTICLE 12
with respect to all matters not subject to such dispute, controversy or claim.

ARTICLE 13.  CONTINUED PROVISION OF SERVICES.

            13.01 FORCE MAJEURE.

            Service Provider shall not be in default of its obligations
hereunder for any delays or failure in performance resulting from any cause or
circumstance beyond the reasonable control of Service Provider, PROVIDED that
Service Provider exercises

<PAGE>

commercially reasonable efforts to perform its obligations in a timely manner.
If any such occurrence prevents Service Provider from providing any of the
Services, Service Provider shall cooperate with Recipient in obtaining, at
Recipient's sole expense, an alternative source for the affected Services, and
Recipient shall be released from any payment obligation to Service Provider in
respect of such Services during the period of such force majeure.

            13.02 DISASTER RECOVERY.

            Service Provider shall provide the disaster recovery related
services as described in SCHEDULE I.

ARTICLE 14.  TERMINATION.

            14.01 FOR CONVENIENCE.

            Recipient may terminate this Agreement at any time during the
Initial Term upon 90 days' notice to Service Provider.

            14.02 EFFECT OF TERMINATION.

             Upon the termination of this Agreement pursuant to SECTION 14.01,
Recipient shall pay to Service Provider, no later than the effective date of
such termination, the balance of the Fees due for the Initial Term and, if any,
the Extended Term.

ARTICLE 15.  TERMINATION ASSISTANCE SERVICES.

            Upon the expiration of this Agreement or the effective date of
termination of this Agreement, Service Provider shall have no further obligation
to provide the Services to Recipient and:

(1)   for a period of up to (a) 60 days prior to the expiration or the effective
      date of termination of this Agreement and (b) 30 days following the
      expiration of this Agreement or the effective date of termination of this
      Agreement, Service Provider shall use reasonable efforts to cooperate, at
      Recipient's expense, with (i) the Alternative Provider or (ii) Recipient,
      in connection with the transfer of the Services, the Recipient Data, the
      Licensed Software and the Licensed Documentation, from Service Provider to
      the facilities of (x) the Alternative Provider or (y) Recipient, as
      requested by Recipient; and

(2)   the rights granted to Service Provider in SECTION 5.01 shall immediately
      terminate and Service Provider shall deliver to Recipient (a) a current
      copy of the Licensed

<PAGE>

      Software in the form in use as of that time and (b) a current copy of the
      Licensed Documentation in the form in use as of that time.

ARTICLE 16.  MISCELLANEOUS PROVISIONS.

            16.01 NO WAIVERS.

            No failure on the part of either Party to exercise and no delay in
exercising any right or remedy hereunder shall operate as a waiver thereof nor
shall any single or partial exercise by a Party of any right or remedy hereunder
preclude any other right or remedy or further exercise thereof or the exercise
of any other right.

            16.02 CONSENTS, APPROVALS AND REQUESTS.

            Unless otherwise specified in this Agreement, all consents and
approvals, acceptances or similar actions to be given by either Party under this
Agreement shall not be unreasonably withheld or delayed and each Party shall
make only reasonable requests under this Agreement.

            16.03 PARTIAL INVALIDITY.

            In the event any of the provisions of this Agreement shall be
invalid, illegal or unenforceable in any respect, the validity, legality or
enforceability of the remaining provisions of this Agreement shall not be
affected or impaired.

            16.04 NOTICES.

            All notices, designations, approvals, consents, requests,
acceptances, rejections or other communications required or permitted by this
Agreement shall be in writing and shall be sent via telecopy to the telecopy
number specified below. A copy of any such notice shall also be sent by
registered express air mail on the date such notice is transmitted by telecopy
to the address specified below:

            If to Service Provider:
                  IMS Health Incorporated
                  200 Nyala Farms Road
                  Westport, Connecticut  06880
                  Telecopy No.:  (203) 222-4268
                  Attention:   General Counsel

<PAGE>

            If to Recipient:
                  Synavant Inc.
                  3445 Peachtree Road, N.E., Suite 1400
                  Atlanta, Georgia  30326
                  Telecopy No.: (404) 841-____
                  Attention:  Chief Executive Officer

Any Party may at any time, by notice to the other Party transmitted or sent in
the manner described above, change the address or telecopy number to which
communications to it are to be sent.

            16.05 RELATIONSHIP.

            The performance by Service Provider of its duties and obligations
under this Agreement shall be that of an independent contractor and nothing
herein contained shall create or imply an agency relationship between the
Parties, nor shall this Agreement be deemed to constitute a joint venture or
partnership between the Parties.

            16.06 GOVERNING LAW. This Agreement shall be governed by and
construed in accordance with the laws of New York.

            16.07 COVENANT OF FURTHER ASSURANCES. The Parties covenant and agree
that, subsequent to the execution and delivery of this Agreement and without any
additional consideration, each of the Parties will execute and deliver any
further legal instruments and perform any acts which are or may become
reasonably necessary to effectuate this Agreement.

            16.08 ASSIGNMENT. This Agreement may not be assigned by either Party
other than to an affiliate of such Party or pursuant to a corporate
reorganization or merger, without the consent of the other Party. Any assignment
in contravention of this SECTION 16.08 shall be void.

            16.09 ENTIRE UNDERSTANDING. This Agreement represents the entire
understanding of the Parties with respect to the Services and supersedes all
previous writings, correspondence and memoranda with respect thereto, and no
representations, warranties, agreements or covenants, express or implied, of any
kind or character whatsoever with respect to such subject matter have been made
by either Party to the other, except as expressly set forth herein.

            16.10 SUCCESSORS. Subject to the restrictions on assignment set
forth in SECTION 16.08, this Agreement shall be binding upon and inure to the
benefit of and be enforceable against the Parties hereto and their respective
successors and assigns.

            16.11 AMENDMENTS. This Agreement can be modified or amended only by
a written amendment executed by both Parties.

<PAGE>

            16.12 SURVIVAL. The provisions of ARTICLE 5, ARTICLE 8, ARTICLE 9,
ARTICLE 10, ARTICLE 11, ARTICLE 12, ARTICLE 15, SECTION 6.02, SECTION 6.03,
SECTION 7.06, SECTION 14.02, SECTION 16.06, this SECTION 16.12 and SECTION 16.15
shall survive the expiration or termination of this Agreement.

            16.13 COUNTERPARTS. This Agreement may be executed in counterparts,
each of which shall be deemed an original, but all of which shall constitute one
and the same instrument.

            16.14 THIRD PARTY BENEFICIARIES. Each Party intends that this
Agreement shall not benefit or create any right or cause of action in or on
behalf of any person or entity other than Recipient and Service Provider.

            16.15 GOOD FAITH AND FAIR DEALING. Each Party hereby agrees that its
performance of all obligations and exercise of all rights under this Agreement
shall be governed by the fundamental principles of good faith and fair dealing.

<PAGE>

            IN WITNESS WHEREOF, the pates hereto have caused this Agreement to
be executed by their duly authorized officers as of the day and year first above
written.

                             IMS HEALTH INCORPORATED

                              By: ______________________________________
                                  Name:
                                  Title:

                              SYNAVANT INC.

                              By: ______________________________________
                                  Name:
                                  Title:

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