Document:

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                                                                   EXHIBIT 10.19

November 10, 1999

Michael P. Carroll

Dear Mike:

I am pleased to confirm with you the position of Corporate Vice President, Vice
President and General Manager of the Gas Process Division located in Allen,
Texas, effective on the date described below, and reporting to Jean-Marc
Pandraud.  Your contributions to Millipore in Hong Kong have been significant,
and I am confident that your efforts in this assignment will result in even
greater success for you and Millipore in the future.

Listed below are the specific details relating to this assignment.

                                 TRANSFER DATE

Your new assignment in Allen officially begins on September 1, 1999 ("effective
date") and extends for a period of three years thereafter.  This period may be
extended by mutual agreement.  Within two months of your effective date, Jean-
Marc will draft a written set of performance standards and goals for your
position.  At least once a year for the duration of your assignment, Jean-Marc
and I will conduct an in-depth review of your performance, development and
career plan.

                              SALARY AND BENEFITS

You will be paid in U.S. dollars at the base salary rate of $21,666.66 per month
which is equal to $260,000.00 annually.  Since this position is a key senior
management position at Millipore you will be eligible to participate in the
Management Incentive Plan (MIP) for the 1999 plan year, in accordance with the
terms of that plan.  Your target incentive is 50% of your base annual salary,
for the 1999 plan year and the calculation of your 1999 bonus will be at 70% for
the Millipore Asia goals and 30% for the MicroElectronics goals.  This 50%
target incentive will continue throughout this assignment.  Your compensation
will be reviewed annually each January.

You will continue to be a Corporate Officer for the Company throughout your
assignment and thus will continue to be eligible for restricted stock, and the
supplemental retirement program as well as eligible for consideration under
Millipore's Stock Option Plan.  In addition, you will continue to be covered
under the Executive Termination Agreement.

For a period not to exceed six months from your effective date, Millipore will
maintain your Hong Kong housing, automobile, goods and services allowances and
your Foreign Service Incentive from your previous assignment.
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You will maintain all standard medical and other benefits offered by Millipore
in the United States, in accordance with the terms of those plans.  You will be
responsible for making any employee contributions to those benefits, which
require an employee contribution, i.e., medical, dental, optional death &
dismemberment, etc.

Your vacation eligibility will be based on your total years of service with
Millipore (according to U.S. vacation policy in effect on September 1, 1999)
plus one additional week.  Once you arrive at the maximum number of weeks (i.e.,
5 weeks), no additional weeks will be added.

                                  RELOCATION

Millipore will reimburse you for relocation travel expenses to the U.S.
(business class) for you and your spouse, as well as the shipment of personal
goods, from Hong Kong to the U.S.  Additional details are described below, in
the Movement of Household Goods section of this letter.

The selection of the mode of goods transportation, the moving company carrier
and the insurance coverage will be at the sole discretion of Millipore.
Millipore currently uses Weichert Relocation Services to manage movement of
household goods.  This relocation must be initiated within one year of the
transfer date.

                              HOUSE HUNTING TRIP

To facilitate the purchase of a home in the new location, Millipore will
reimburse you for expenses incurred for 2 house-hunting trips of 3-5 days each.
Reimbursable expenses consist of lodging and meals, plus business class air
travel for your spouse.

                          MOVEMENT OF HOUSEHOLD GOODS

Millipore has contracted with a moving company and will pay the cost of the
following items directly:

 .  Packing and unpacking furniture and household goods.
 .  Transportation of furniture and household goods from Hong Kong to Texas and
   from Massachusetts to Texas, including two automobiles located in
   Massachusetts.
 .  Comprehensive insurance for furniture and household goods during the move,
   excluding antiques and artwork. Additional insurance can be purchased if the
   standard is determined insufficient for specific items.
 .  Storage, in Massachusetts, for any household goods not needed in Texas.
   Millipore will not pay the cost of moving unusual or sizable recreational
   items or other items requiring special handling, i.e., boats, livestock,
   pianos, machine tools, building materials, etc. However, Millipore will pay
   the cost of transporting your dog from Hong Kong to the U.S.

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Housing/Temporary Living - U.S.
-------------------------------

If temporary living arrangements are required until you obtain permanent housing
in Allen, Texas, you can utilize the two-bedroom apartment currently leased by
Millipore for up to six months from your effective date.  If they do not allow
pets, we will help you find another apartment that will allow pets for up to the
remainder of the six months time period.

                       PURCHASE OF HOME AT NEW LOCATION

Millipore will reimburse the following actual and reasonable costs related to
the purchase of a home at the new location:

     .  Abstract/Title Search
     .  Assumption fee
     .  Attorney fees
     .  Appraisal fees
     .  Credit report
     .  Escrow fee
     .  One home inspection
     .  Recording fees
     .  Settlement/Closing fee
     .  State/City/County Stamps on deed/note/mortgage
     .  Title insurance
     .  One home pest inspection (not to exceed $300)
     .  One Toxic Substance (e.g. Radon) inspection (not to exceed $300)
     .  Real Estate broker's commission

Millipore will not reimburse for the following expenses:
               ---

     .  Real Estate and Personal Property Tax pro-rated payments
     .  Hazard, fire, flood and any other type of homeowner's insurance
     .  Mortgage insurance (PMI)
     .  Any mortgage insurance application fees
     .  Pro-rated waste collection fee
     .  Improvement assessments by State/City/County taxing agencies
     .  Prepaid or pro-rated interest on mortgage
     .  Pro-rated rent
     .  Pro-rated water, electric, gas billings
     .  Home or component warranties of any type

In addition, Millipore will provide you with a loan of up to $450,000 to enable
you to purchase your primary residence in Texas.  This loan would be secured by
the real estate on your residence in Massachusetts and such other assets as may
be deemed necessary to secure the amount outstanding and will be subject to a
Promissory Note, to include provisions that the loan will be interest free for
the three-year period following the effective date, and thereafter will bear
interest at the prime rate then prevailing.  The loan will become due upon the
first to occur of (a) the sale of your property in Texas, (b) 39 months after
the effective date, or

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(c) the termination of your employment. You have also agreed that, in addition
to repayment of the loan, you will pay to Millipore any appreciation in the
market value of your Texas property using the date of purchase and the date of
sale as the measuring points. When you sell your Texas property, we will cover
the real estate broker's fee for the property.

If you decide not to purchase a home in Allen but instead will rent a property,
Millipore will give you a housing allowance, after you move from the Millipore
apartment, not to exceed $615. monthly for the remainder of your three year
assignment.  If you decide on the monthly housing allowance, no future
assistance will be provided on the purchase of a home.  If it will be necessary
to pay for the services of a rental agent to find a rental in Allen, the Company
will pay the necessary, reasonable and customary finder's fees for the area, but
not for a security deposit.

                         IMMIGRATION AND VISA SERVICES

If you wish to move your one household helper from Hong Kong to Texas, Millipore
will provide you with visa advice from our paralegal staff.  However, any costs
for visas and visa applications will be charged to you directly.

                       FINAL MOVE TRAVEL TO NEW LOCATION

The following travel expenses will be reimbursed for moving your family to the
new location:

     .  Food and lodging in transit.
     .  Transportation consisting of air, train, or bus fares not to exceed one-
        way business class fares on available regularly scheduled airlines, or
        car mileage for the distance moved at Millipore's standard business rate
        for your spouse.
     .  Car rental payments for a period not to exceed 30 days.
     .  Travel for your household helper from Hong Kong to the US will be
        covered.

                            MISCELLANEOUS ALLOWANCE

You will be eligible for $10,000.00 USD to assist you in the purchase of
miscellaneous appliances and necessary incidentals in the U.S.  This allowance
is payable within 30 days of commencing the move to your Allen residence.

                              FINANCIAL PLANNING

Continuation of financial planning services with the Colony Group, or such other
service provider as may be selected by Millipore.

                               TAX EQUALIZATION

For the first year of your assignment, Millipore will use the services of its
designated outside tax counsel, to develop a hypothetical tax projection on your
income.  The intent of this approach is to equalize your tax liability on any

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Millipore-sourced income, so that you neither gain nor lose based on the tax
implications of this transfer.  It is necessary for you to provide personal tax
information to our designated tax counsel before this calculation can be
prepared.

You should be aware that you will be liable for all taxes associated with any
transfer bonus, cash profit sharing payouts, stock option transactions or any
non-company sourced income you receive during this assignment.

After the preparation of your annual tax return has been completed, the
Company's outside tax counsel will compare the hypothetical and actual taxes
paid by you (less any tax refunds received by you) to your hypothetical tax
obligation under the agreement.  Any variance between the net payments will be
refunded to you by the Company (or conversely; paid by you to the Company).

It remains your responsibility to comply with both the United States and Hong
Kong tax requirements.  Therefore the Company requires that you fully disclose
income, as required, to all taxing authorities including the country of
assignment, and that you maintain adequate records to facilitate the timely
preparation and filing of all applicable tax returns.  Actual foreign taxes on
your worldwide income will be advanced to you prior to you filing your foreign
tax returns or making foreign estimated tax payments.  Additional taxes, or
penalties and/or interest resulting from your failure to comply in a timely
manner with the tax return filing process will be your responsibility.

By signing this agreement you are authorizing the Company's designated outside
tax counsel to release any pertinent tax information to Millipore during the
course of this assignment.  Millipore's current outside tax counsel is Tobias,
Fleishman and Shapiro.

                                TAX PREPARATION

In order to qualify for tax equalization and to assist you in the preparation of
your Hong Kong and U.S. tax returns, you are required to utilize the services of
the Company's designated outside tax counsel.  The Company will pay customary
and reasonable costs for preparation of your tax returns for the second year or
portion thereof, that you are on this assignment.  It is important that you
contact our tax counsel to discuss any relevant tax implications of this new
assignment before you leave Hong Kong permanently.

                                 TAX GROSS UP

Millipore will provide tax gross up for relocation expenses that are not exempt
from income taxes and are not deductible.  This will include any imputed income
from the interest free loan.

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                              RELOCATION PAYBACK

If you decide to voluntarily terminate from Millipore during the first 24 months
of your assignment, you will be required to reimburse Millipore for relocation
costs, leases, taxes, and other costs that were incurred by Millipore to
transfer you to the United States, according to the following schedule:

     100% reimbursement to Millipore if termination of employment occurs within
     one year after assignment begins
     50% reimbursement to Millipore if termination of employment occurs within
     two years after assignment begins

I am very excited about your move to the U.S. and look forward to your continued
success in your new geographic location.  Please return the attached copy of
this letter countersigned in acceptance of this agreement.

Sincerely,

                                                   Agreed and Accepted,

/s/ Jean-Marc Pandraud                                    /s/ Michael P. Carroll
----------------------                                    ----------------------
Jean Marc Pandraud                                        Michael P. Carroll
Vice President/General Manager                            Date: 11/17/99
MicroElectronics Business Segment                               --------

/s/ Douglas B. Jacoby
---------------------
Douglas B. Jacoby
Corporate Vice President

                                       6<PAGE>

                                                                     Exhibit 4.3

                               SECOND AMENDMENT
                                      TO
                         SHAREHOLDER RIGHTS AGREEMENT

  This SECOND AMENDMENT TO THE SHAREHOLDER RIGHTS AGREEMENT dated July 8, 1996,
between Dataware Technologies, Inc., a Delaware corporation (the "Company"), and
American Stock Transfer & Trust Company, a New York corporation, as Rights
Agent, as amended (the "Agreement"), is dated as of December 14, 1999.
Capitalized terms used and not defined herein have the same respective meanings
as in the Agreement.  Except as set forth herein, the Agreement shall remain in
force without change.

  On December 14, 1999 the Board of Directors approved the Second Amendment to
the Agreement (the "Second Amendment") for the purpose of deleting from the
Agreement all requirements that the approval or concurrence of the Continuing
Directors be obtained to effect certain actions under the Agreement.

  Accordingly, in consideration of the premises and the mutual agreements herein
set forth, the parties agree as follows:

  Section 1.  Amendments.  The Agreement is hereby amended as follows:
              -----------

  (a)   The text of Section 1(i) of the Agreement is hereby deleted in its
entirety and the phrase "[Deleted]" is substituted in place thereof.

  (b)   The phrase "a majority of Continuing Directors who are not officers of
the Company and who are not representatives, nominees, Affiliates or Associates
of an Acquiring Person or Persons making such tender or exchange offer" in
Section 11(a)(iii) of the Agreement, is hereby deleted, and the phrase "two-
thirds of the Directors of the Company then in office," is substituted in place
thereof.

   (c)  The phrase "which such Continuing Directors deem relevant," in Section
11(a)(iii) is hereby deleted and the phrase "which such Directors deem
relevant," is substituted in place thereof.

   (d)  The phrase "a majority of the Continuing Directors then in office," in
each instance that it appears in Sections 11(a)(iv) of the Agreement, is hereby
deleted, and the phrase "two-thirds of the Directors of the Company then in
office," is substituted in place thereof.

   (e)  The text "then the Continuing Directors on the Board of Directors of the
Company (or, if none, a committee composed of one or more of the Continuing
Directors who were in office immediately before the transaction described in the
first sentence of Section 13(a))" in Section 13(c) of the Agreement, is hereby
deleted, and the phrase "then the Board of Directors of the Company," is
substituted in place thereof.
<PAGE>

   (f)  The text in Section 23(a), "then there must be Continuing Directors then
in office and such authorization shall require the approval of a majority of
such Continuing Directors," is hereby deleted and the clause, "then such
authorization shall require the approval of two-thirds of the Directors of the
Company then in office," is substituted in place thereof.

   (g)   The parenthetical clause "shall be effective only if there are
Continuing Directors and shall require the concurrence of a majority of such
Continuing Directors" as it appears in Section 27 of the Agreement is hereby
deleted, and the clause, "shall require the concurrence of two-thirds of the
Directors of the Company then in office," is substituted in place thereof.

   Section 2.  Effect of Amendment; Ratification.  Except as expressly amended
               ----------------------------------
hereby, the Rights Plan is hereby ratified and confirmed in all respects and
shall continue in full force and effect.  All references in the Agreement, any
Rights Certificate or any related agreement, instrument or document shall
hereafter refer to the Agreement as amended hereby.

   Section 3.  Counterparts.  The Second Amendment may be executed in any number
               -------------
of counterparts and each of such counterparts shall for all purposes be deemed
to be an original, and all such counterparts shall together constitute one and
the same instrument.

   IN WITNESS WHEREOF, the parties hereto have caused this Second Amendment to
be duly executed and their respective corporate seals to be hereunto affixed and
attested, all as of the day and year first above written.

[CORPORATE SEAL]                              DATAWARE TECHNOLOGIES, INC.

Attest

By: /s/ Matthew C. Dallett                    By:  /s/ David Mahoney
    ------------------------                      -----------------------
    Matthew C. Dallett,                           David Mahoney, President and
    Assistant Secretary                           Chief Executive Officer

[CORPORATE SEAL]                              AMERICAN STOCK TRANSFER AND
                                              TRUST COMPANY

Attest
                                              By:  /s/ Herbert Lemmer
By:------------------------                      ------------------------
Name:                                          Name: Herbert Lemmer
Title:                                         Title: Vice President

                                      -2-

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