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                                                                    EXHIBIT 10.9

                             EMERALD-DELAWARE, INC.
                        2000 EMPLOYEE STOCK PURCHASE PLAN

               The following constitute the provisions of the 2000 Employee
Stock Purchase Plan of Emerald-Delaware, Inc.

               1. Purpose. The purpose of the Plan is to provide employees of
the Company and its Designated Parents or Subsidiaries with an opportunity to
purchase Common Stock of the Company through accumulated payroll deductions. It
is the intention of the Company to have the Plan qualify as an "Employee Stock
Purchase Plan" under Section 423 of the Code. The provisions of the Plan,
accordingly, shall be construed so as to extend and limit participation in a
manner consistent with the requirements of that section of the Code.

               2. Definitions. As used herein, the following definitions shall
apply:

               (a) "Administrator" means either the Board or a committee of the
Board that is responsible for the administration of the Plan as is designated
from time to time by resolution of the Board.

               (b) "Applicable Laws" means the legal requirements relating to
the administration of employee stock purchase plans, if any, under applicable
provisions of federal securities laws, state corporate and securities laws, the
Code, the rules of any applicable stock exchange or national market system, and
the rules of any foreign jurisdiction applicable to participation in the Plan by
residents therein.

               (c) "Board" means the Board of Directors of the Company.

               (d) "Code" means the Internal Revenue Code of 1986, as amended.

               (e) "Common Stock" means the common stock of the Company.

               (f) "Company" means Emerald-Delaware, Inc., a Delaware
corporation.

               (g) "Compensation" means an Employee's base salary, overtime,
commissions, and cash bonuses from the Company or one or more Designated Parents
or Subsidiaries, including such amounts of base salary, overtime, commissions,
and cash bonuses as are deferred by the Employee (i) under a qualified cash or
deferred arrangement described in Section 401(k) of the Code, or (ii) to a plan
qualified under Section 125 of the Code. Compensation does not include annual
awards, other incentive payments, reimbursements or other expense allowances,
fringe benefits (cash or noncash), moving expenses, deferred compensation,
contributions (other than contributions described in the first sentence) made on
the Employee's behalf by the Company or one or more Designated Parents or
Subsidiaries under any employee benefit or welfare plan now or hereafter
established, and any other payments not specifically referenced in the first
sentence.

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               (h) "Corporate Transaction" means any of the following
transactions:

                      (1) a merger or consolidation in which the Company is not
               the surviving entity, except for a transaction the principal
               purpose of which is to change the state in which the Company is
               incorporated;

                      (2) the sale, transfer or other disposition of all or
               substantially all of the assets of the Company (including the
               capital stock of the Company's subsidiary corporations) in
               connection with complete liquidation or dissolution of the
               Company;

                      (3) any reverse merger in which the Company is the
               surviving entity but in which securities possessing more than
               sixty-six and two-thirds percent (66 2/3%) of the total combined
               voting power of the Company's outstanding securities are
               transferred to a person or persons different from those who held
               such securities immediately prior to such merger; or

                      (4) acquisition by any person or related group of persons
               (other than the Company or by a Company-sponsored employee
               benefit plan) of beneficial ownership (within the meaning of Rule
               13d-3 of the Exchange Act) of securities possessing more than
               sixty-six and two-thirds percent (66 2/3%) of the total combined
               voting power of the Company's outstanding securities, but
               excluding any such transaction that the Administrator determines
               shall not be a Corporate Transaction

               (i) "Designated Parents or Subsidiaries" means the Parents or
Subsidiaries which have been designated by the Administrator from time to time
as eligible to participate in the Plan.

               (j) "Effective Date" means the effective date of the Registration
Statement relating to the Company's initial public offering of its Common Stock.
However, should any Designated Parent or Subsidiary become a participating
company in the Plan after such date, then such entity shall designate a separate
Effective Date with respect to its employee-participants.

               (k) "Employee" means any individual, including an officer or
director, who is an employee of the Company or a Designated Parent or Subsidiary
for purposes of Section 423 of the Code. For purposes of the Plan, the
employment relationship shall be treated as continuing intact while the
individual is on sick leave or other leave of absence approved by the
individual's employer. Where the period of leave exceeds ninety (90) days and
the individual's right to reemployment is not guaranteed either by statute or by
contract, the employment relationship will be deemed to have terminated on the
ninety-first (91st) day of such leave, for purposes of determining eligibility
to participate in the Plan.

               (l) "Enrollment Date" means the first day of each Offer Period.

               (m) "Exchange Act" means the Securities Exchange Act of 1934, as
amended.

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               (n) "Exercise Date" means the last day of each Purchase Period.

               (o) "Fair Market Value" means, as of any date, the value of
Common Stock determined as follows:

                      (1) Where there exists a public market for the Common
               Stock, the Fair Market Value shall be (A) the closing price for a
               share of Common Stock for the last market trading day prior to
               the time of the determination (or, if no closing price was
               reported on that date, on the last trading date on which a
               closing price was reported) on the stock exchange determined by
               the Administrator to be the primary market for the Common Stock
               or the Nasdaq National Market, whichever is applicable or (B) if
               the Common Stock is not traded on any such exchange or national
               market system, the average of the closing bid and asked prices of
               a share of Common Stock on the Nasdaq Small Cap Market for the
               day prior to the time of the determination (or, if no such prices
               were reported on that date, on the last date on which such prices
               were reported), in each case, as reported in The Wall Street
               Journal or such other source as the Administrator deems reliable;
               or

                      (2) In the absence of an established market of the type
               described in (1), above, for the Common Stock, and subject to
               (3), below, the Fair Market Value thereof shall be determined by
               the Administrator in good faith; or

                      (3) On the initial Effective Date of the Plan, the Fair
               Market Value shall be the price at which the Board, or if
               applicable, the Pricing Committee of the Board, and the
               underwriters agree to offer the Common Stock to the public in the
               initial public offering of the Common Stock.

               (p) "Offer Period" means an Offer Period established pursuant to
Section 4 hereof.

               (q) "Parent" means a "parent corporation," whether now or
hereafter existing, as defined in Section 424(e) of the Code.

               (r) "Participant" means an Employee of the Company or Designated
Parent or Subsidiary who is actively participating in the Plan.

               (s) "Plan" means this Employee Stock Purchase Plan.

               (u) "Purchase Period" means a period specified as such pursuant
to Section 4(b) hereof.

               (v) "Purchase Price" shall mean an amount equal to 85% of the
Fair Market Value of a share of Common Stock on the Enrollment Date or on the
Exercise Date, whichever is lower.

               (w) "Reserves" means the sum of the number of shares of Common
Stock covered by each option under the Plan which have not yet been exercised
and the number of

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shares of Common Stock which have been authorized for issuance under the Plan
but not yet placed under option.

               (x) "Subsidiary" means a "subsidiary corporation," whether now or
hereafter existing, as defined in Section 424(f) of the Code.

               3. Eligibility.

               (a) General. Any individual who is an Employee on a given
Enrollment Date shall be eligible to participate in the Plan for the Offer
Period commencing with such Enrollment Date.

               (b) Limitations on Grant and Accrual. Any provisions of the Plan
to the contrary notwithstanding, no Employee shall be granted an option under
the Plan (i) if, immediately after the grant, such Employee (taking into account
stock owned by any other person whose stock would be attributed to such Employee
pursuant to Section 424(d) of the Code) would own stock and/or hold outstanding
options to purchase stock possessing five percent (5%) or more of the total
combined voting power or value of all classes of stock of the Company or of any
Parent or Subsidiary, or (ii) which permits the Employee's rights to purchase
stock under all employee stock purchase plans of the Company and its Parents or
Subsidiaries to accrue at a rate which exceeds Twenty-Five Thousand Dollars
($25,000) worth of stock (determined at the Fair Market Value of the shares at
the time such option is granted) for each calendar year in which such option is
outstanding at any time. The determination of the accrual of the right to
purchase stock shall be made in accordance with Section 423(b)(8) of the Code
and the regulations thereunder.

               (c) Other Limits on Eligibility. Notwithstanding Subsection (a),
above, the following Employees shall not be eligible to participate in the Plan
for any relevant Offer Period: (i) Employees whose customary employment is 20
hours or less per week; (ii) Employees whose customary employment is for not
more than 5 months in any calendar year; (iii) Employees who have been employed
for fewer than 10 business days; and (iv) Employees who are subject to rules or
laws of a foreign jurisdiction that prohibit or make impractical the
participation of such Employees in the Plan.

               4. Offer Periods.

               (a) The Plan shall be implemented through consecutive Offer
Periods until such time as (i) the maximum number of shares of Common Stock
available for issuance under the Plan shall have been purchased or (ii) the Plan
shall have been sooner terminated in accordance with Section 19 hereof. The
maximum duration of an Offer Period shall be six (6) months. Initially, the Plan
shall be implemented through Offer Periods of six (6) months' duration
commencing each February 15 and August 15 following the Effective Date (except
that the initial Offer Period shall commence on the Effective Date and shall end
on February 14, 2001).

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               (b) A Participant shall be granted a separate option for each
Offer Period in which he or she participates. The option shall be granted on the
Enrollment Date and shall be automatically exercised on the last day of the
Offer Period. However, with respect to any Offer Period, the Administrator may
specify shorter Purchase Periods within an Offer Period, such that the option
granted on the Enrollment Date shall be automatically exercised in successive
installments on the last day of each Purchase Period ending within the Offer
Period.

               (c) Except as specifically provided herein, the acquisition of
Common Stock through participation in the Plan for any Offer Period shall
neither limit nor require the acquisition of Common Stock by a Participant in
any subsequent Offer Period.

               5. Participation.

               (a) An eligible Employee may become a Participant in the Plan by
completing a subscription agreement authorizing payroll deductions in the form
of Exhibit A to this Plan and filing it with the designated payroll office of
the Company at least ten (10) business days prior to the Enrollment Date for the
Offer Period in which such participation will commence, unless a later time for
filing the subscription agreement is set by the Administrator for all eligible
Employees with respect to a given Offer Period.

               (b) Payroll deductions for a Participant shall commence with the
first partial or full payroll period beginning on the Enrollment Date and shall
end on the last complete payroll period during the Offer Period, unless sooner
terminated by the Participant as provided in Section 10.

               6. Payroll Deductions.

               (a) At the time a Participant files a subscription agreement, the
Participant shall elect to have payroll deductions made during the Offer Period
in amounts between one percent (1%) and not exceeding fifteen percent (15%) of
the Compensation which the Participant receives during the Offer Period.

               (b) All payroll deductions made for a Participant shall be
credited to the Participant's account under the Plan and will be withheld in
whole percentages only. A Participant may not make any additional payments into
such account.

               (c) A Participant may discontinue participation in the Plan as
provided in Section 10, or may increase or decrease the rate of payroll
deductions during the Offer Period by completing and filing with the Company a
change of status notice in the form of Exhibit B to this Plan authorizing an
increase or decrease in the payroll deduction rate. Any increase or decrease in
the rate of a Participant's payroll deductions shall be effective with the first
full payroll period commencing ten (10) business days after the Company's
receipt of the change of status notice unless the Company elects to process a
given change in participation more quickly. A Participant's subscription
agreement (as modified by any change of status notice) shall remain in effect
for successive Offer Periods unless terminated as provided in Section 10. The

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Administrator shall be authorized to limit the number of payroll deduction rate
changes during any Offer Period.

               (d) Notwithstanding the foregoing, to the extent necessary to
comply with Section 423(b)(8) of the Code and Section 3(b) herein, a
Participant's payroll deductions shall be decreased to 0%. Payroll deductions
shall recommence at the rate provided in such Participant's subscription
agreement, as amended, at the time when permitted under Section 423(b)(8) of the
Code and Section 3(b) herein, unless such participation is sooner terminated by
the Participant as provided in Section 10.

               7. Grant of Option. On the Enrollment Date, each Participant
shall be granted an option to purchase (at the applicable Purchase Price) seven
hundred fifty (750) shares of the Common Stock, subject to adjustment as
provided in Section 18 hereof (except that, on the Enrollment Date of the
initial Offer Period, each Participant shall be granted an option to purchase
eighteen hundred (1800) shares of the Common Stock); provided that such option
shall be subject to the limitations set forth in Sections 3(b), 6 and 12 hereof.
Exercise of the option shall occur as provided in Section 8, unless the
Participant has withdrawn pursuant to Section 10, and the option, to the extent
not exercised, shall expire on the last day of the Offer Period.

               8. Exercise of Option. Unless a Participant withdraws from the
Plan as provided in Section 10, below, the Participant's option for the purchase
of shares will be exercised automatically on each Exercise Date, by applying the
accumulated payroll deductions in the Participant's account to purchase the
number of full shares subject to the option by dividing such Participant's
payroll deductions accumulated prior to such Exercise Date and retained in the
Participant's account as of the Exercise Date by the applicable Purchase Price.
No fractional shares will be purchased; any payroll deductions accumulated in a
Participant's account which are not sufficient to purchase a full share shall be
carried over to the next Offer Period or returned to the Participant, if the
Participant withdraws from the Plan. Notwithstanding the foregoing, any amount
remaining in a Participant's account following the purchase of shares on the
Exercise Date due to the application of Section 423(b)(8) of the Code or Section
7, above, shall be returned to the Participant and shall not be carried over to
the next Offer Period. During a Participant's lifetime, a Participant's option
to purchase shares hereunder is exercisable only by the Participant.

               9. Delivery. Upon receipt of a request from a Participant after
each Exercise Date on which a purchase of shares occurs, the Company shall
arrange the delivery to such Participant, as promptly as practicable, of a
certificate representing the shares purchased upon exercise of the Participant's
option.

               10. Withdrawal; Termination of Employment.

               (a) A Participant may either (i) withdraw all but not less than
all the payroll deductions credited to the Participant's account and not yet
used to exercise the Participant's option under the Plan or (ii) terminate
future payroll deductions, but allow accumulated payroll deductions to be used
to exercise the Participant's option under the Plan at any time by giving
written notice to the Company in the form of Exhibit B to this Plan. If the
Participant elects

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withdrawal alternative (i) described above, all of the Participant's payroll
deductions credited to the Participant's account will be paid to such
Participant as promptly as practicable after receipt of notice of withdrawal,
such Participant's option for the Offer Period will be automatically terminated,
and no further payroll deductions for the purchase of shares will be made during
the Offer Period. If the Participant elects withdrawal alternative (ii)
described above, no further payroll deductions for the purchase of shares will
be made during the Offer Period, all of the Participant's payroll deductions
credited to the Participant's account will be applied to the exercise of the
Participant's option on the next Exercise Date, and after such Exercise Date,
such Participant's option for the Offer Period will be automatically terminated.
If a Participant withdraws from an Offer Period, payroll deductions will not
resume at the beginning of the succeeding Offer Period unless the Participant
delivers to the Company a new subscription agreement.

               (b) Upon termination of a Participant's employment relationship
(as described in Section 2(k)) at a time more than three (3) months from the
next scheduled Exercise Date, the payroll deductions credited to such
Participant's account during the Offer Period but not yet used to exercise the
option will be returned to such Participant or, in the case of his/her death, to
the person or persons entitled thereto under Section 14, and such Participant's
option will be automatically terminated. Upon termination of a Participant's
employment relationship (as described in Section 2(k)) within three (3) months
of the next scheduled Exercise Date, the payroll deductions credited to such
Participant's account during the Offer Period but not yet used to exercise the
option will be applied to the purchase of Common Stock on the next Exercise
Date, unless the Participant (or in the case of the Participant's death, the
person or persons entitled to the Participant's account balance under Section
14) withdraws from the Plan by submitting a change of status notice in
accordance with subsection (a) of this Section 10. In such a case, no further
payroll deductions will be credited to the Participant's account following the
Participant's termination of employment and the Participant's option under the
Plan will be automatically terminated after the purchase of Common Stock on the
next scheduled Exercise Date.

               11. Interest. No interest shall accrue on the payroll deductions
credited to a Participant's account under the Plan.

               12. Stock.

               (a) Subject to adjustment upon changes in capitalization of the
Company as provided in Section 18, the maximum number of shares of Common Stock
which shall be made available for sale under the Plan shall be 1,000,000 shares,
plus an annual increase to be added on January 1 of each year beginning in 2001
equal to the lesser of (i) 2,500,000 shares, (ii) five percent (5%) of the
outstanding shares of Common Stock on such date, or (iii) a lesser number of
shares determined by the Administrator. If the Administrator determines that on
a given Exercise Date the number of shares with respect to which options are to
be exercised may exceed (x) the number of shares then available for sale under
the Plan or (y) the number of shares available for sale under the Plan on the
Enrollment Date(s) of one or more of the Offer Periods in which such Exercise
Date is to occur, the Administrator may make a pro rata allocation of the shares
remaining available for purchase on such Enrollment Dates or Exercise Date, as
applicable, in as

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uniform a manner as shall be practicable and as it shall determine to be
equitable, and shall either continue all Offer Periods then in effect or
terminate any one or more Offer Periods then in effect pursuant to Section 19,
below.

               (b) A Participant will have no interest or voting right in shares
covered by the Participant's option until such shares are actually purchased on
the Participant's behalf in accordance with the applicable provisions of the
Plan. No adjustment shall be made for dividends, distributions or other rights
for which the record date is prior to the date of such purchase.

               (c) Shares to be delivered to a Participant under the Plan will
be registered in the name of the Participant or in the name of the Participant
and his or her spouse.

               13. Administration. The Plan shall be administered by the
Administrator which shall have full and exclusive discretionary authority to
construe, interpret and apply the terms of the Plan, to determine eligibility
and to adjudicate all disputed claims filed under the Plan. Every finding,
decision and determination made by the Administrator shall, to the full extent
permitted by Applicable Law, be final and binding upon all persons.

               14. Designation of Beneficiary.

               (a) Each Participant will file a written designation of a
beneficiary who is to receive any shares and cash, if any, from the
Participant's account under the Plan in the event of such Participant's death.
If a Participant is married and the designated beneficiary is not the spouse,
spousal consent shall be required for such designation to be effective.

               (b) Such designation of beneficiary may be changed by the
Participant (and the Participant's spouse, if any) at any time by written
notice. In the event of the death of a Participant and in the absence of a
beneficiary validly designated under the Plan who is living (or in existence) at
the time of such Participant's death, the Company shall deliver such shares
and/or cash to the executor or administrator of the estate of the Participant,
or if no such executor or administrator has been appointed (to the knowledge of
the Administrator), the Administrator shall deliver such shares and/or cash to
the spouse (or domestic partner, as determined by the Administrator) of the
Participant, or if no spouse (or domestic partner) is known to the
Administrator, then to the issue of the Participant, such distribution to be
made per stirpes (by right of representation), or if no issue are known to the
Administrator, then to the heirs at law of the Participant determined in
accordance with Section 27.

               15. Transferability. Neither payroll deductions credited to a
Participant's account nor any rights with regard to the exercise of an option or
to receive shares under the Plan may be assigned, transferred, pledged or
otherwise disposed of in any way (other than by will, the laws of descent and
distribution, or as provided in Section 14 hereof) by the Participant. Any such
attempt at assignment, transfer, pledge or other disposition shall be without
effect, except that the Administrator may treat such act as an election to
withdraw funds from an Offer Period in accordance with Section 10.

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               16. Use of Funds. All payroll deductions received or held by the
Company under the Plan may be used by the Company for any corporate purpose, and
the Company shall not be obligated to segregate such payroll deductions.

               17. Reports. Individual accounts will be maintained for each
Participant in the Plan. Statements of account will be given to Participants at
least annually, which statements will set forth the amounts of payroll
deductions, the Purchase Price, the number of shares purchased and the remaining
cash balance, if any.

               18. Adjustments Upon Changes in Capitalization; Corporate
Transactions.

               (a) Adjustments Upon Changes in Capitalization. Subject to any
required action by the stockholders of the Company, the Reserves, the Purchase
Price, the maximum number of shares that may be purchased in any Offer Period or
Purchase Period, as well as any other terms that the Administrator determines
require adjustment shall be proportionately adjusted for (i) any increase or
decrease in the number of issued shares of Common Stock resulting from a stock
split, reverse stock split, stock dividend, combination or reclassification of
the Common Stock, (ii) any other increase or decrease in the number of issued
shares of Common Stock effected without receipt of consideration by the Company,
or (iii) as the Administrator may determine in its discretion, any other
transaction with respect to Common Stock to which Section 424(a) of the Code
applies; provided, however that conversion of any convertible securities of the
Company shall not be deemed to have been "effected without receipt of
consideration." Such adjustment shall be made by the Administrator and its
determination shall be final, binding and conclusive. Except as the
Administrator determines, no issuance by the Company of shares of stock of any
class, or securities convertible into shares of stock of any class, shall
affect, and no adjustment by reason hereof shall be made with respect to, the
Reserves and the Purchase Price.

               (b) Corporate Transactions. In the event of a proposed Corporate
Transaction, each option under the Plan shall be assumed by such successor
corporation or a parent or subsidiary of such successor corporation, unless the
Administrator determines, in the exercise of its sole discretion and in lieu of
such assumption, to shorten the Offer Period then in progress by setting a new
Exercise Date (the "New Exercise Date"). If the Administrator shortens the Offer
Period then in progress in lieu of assumption in the event of a Corporate
Transaction, the Administrator shall notify each Participant in writing, at
least ten (10) days prior to the New Exercise Date, that the Exercise Date for
the Participant's option has been changed to the New Exercise Date and that the
Participant's option will be exercised automatically on the New Exercise Date,
unless prior to such date the Participant has withdrawn from the Offer Period as
provided in Section 10. For purposes of this Subsection, an option granted under
the Plan shall be deemed to be assumed if, in connection with the Corporate
Transaction, the option is replaced with a comparable option with respect to
shares of capital stock of the successor corporation or Parent thereof. The
determination of option comparability shall be made by the Administrator prior
to the Corporate Transaction and its determination shall be final, binding and
conclusive on all persons.

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               19. Amendment or Termination.

               (a) The Administrator may at any time and for any reason
terminate or amend the Plan. Except as provided in Section 18, no such
termination can affect options previously granted, provided that the Plan or any
one or more Offer Periods may be terminated by the Administrator on any Exercise
Date or by the Administrator establishing a new Exercise Date with respect to
any Offer Period and/or any Purchase Period then in progress if the
Administrator determines that the termination of the Plan or such one or more
Offer Periods is in the best interests of the Company and its stockholders.
Except as provided in Section 18 and this Section 19, no amendment may make any
change in any option theretofore granted which adversely affects the rights of
any Participant without the consent of affected Participants. To the extent
necessary to comply with Section 423 of the Code (or any successor rule or
provision or any other Applicable Law), the Company shall obtain stockholder
approval in such a manner and to such a degree as required.

               (b) Without stockholder consent and without regard to whether any
Participant rights may be considered to have been "adversely affected," the
Administrator shall be entitled to limit the frequency and/or number of changes
in the amount withheld during Offer Periods, change the length of Purchase
Periods within any Offer Period, determine the length of any future Offer
Period, determine whether future Offer Periods shall be consecutive or
overlapping, establish the exchange ratio applicable to amounts withheld in a
currency other than U.S. dollars, establish additional terms, conditions, rules
or procedures to accommodate the rules or laws of applicable foreign
jurisdictions, permit payroll withholding in excess of the amount designated by
a Participant in order to adjust for delays or mistakes in the Company's
processing of properly completed withholding elections, establish reasonable
waiting and adjustment periods and/or accounting and crediting procedures to
ensure that amounts applied toward the purchase of Common Stock for each
Participant properly correspond with amounts withheld from the Participant's
Compensation, and establish such other limitations or procedures as the
Administrator determines in its sole discretion advisable and which are
consistent with the Plan.

               20. Notices. All notices or other communications by a Participant
to the Company under or in connection with the Plan shall be deemed to have been
duly given when received in the form specified by the Administrator at the
location, or by the person, designated by the Administrator for the receipt
thereof.

               21. Conditions Upon Issuance of Shares. Shares shall not be
issued with respect to an option unless the exercise of such option and the
issuance and delivery of such shares pursuant thereto shall comply with all
Applicable Laws and shall be further subject to the approval of counsel for the
Company with respect to such compliance. As a condition to the exercise of an
option, the Company may require the Participant to represent and warrant at the
time of any such exercise that the shares are being purchased only for
investment and without any present intention to sell or distribute such shares
if, in the opinion of counsel for the Company, such a representation is required
by any of the aforementioned Applicable Laws. In addition, no options shall be
exercised or shares issued hereunder before the Plan shall have been approved by
stockholders of the Company as provided in Section 23.

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               22. Term of Plan. The Plan shall become effective upon the
earlier to occur of its adoption by the Board or its approval by the
stockholders of the Company. It shall continue in effect for a term of twenty
(20) years unless sooner terminated under Section 19.

               23. Stockholder Approval. Continuance of the Plan shall be
subject to approval by the stockholders of the Company within twelve (12) months
before or after the date the Plan is adopted. Such stockholder approval shall be
obtained in the degree and manner required under Applicable Laws.

               24. No Employment Rights. The Plan does not, directly or
indirectly, create any right for the benefit of any employee or class of
employees to purchase any shares under the Plan, or create in any employee or
class of employees any right with respect to continuation of employment by the
Company or a Designated Parent or Subsidiary, and it shall not be deemed to
interfere in any way with such employer's right to terminate, or otherwise
modify, an employee's employment at any time.

               25. No Effect on Retirement and Other Benefit Plans. Except as
specifically provided in a retirement or other benefit plan of the Company or a
Designated Parent or Subsidiary, participation in the Plan shall not be deemed
compensation for purposes of computing benefits or contributions under any
retirement plan of the Company or a Designated Parent or Subsidiary, and shall
not affect any benefits under any other benefit plan of any kind or any benefit
plan subsequently instituted under which the availability or amount of benefits
is related to level of compensation. The Plan is not a "Retirement Plan" or
"Welfare Plan" under the Employee Retirement Income Security Act of 1974, as
amended.

               26. Effect of Plan. The provisions of the Plan shall, in
accordance with its terms, be binding upon, and inure to the benefit of, all
successors of each Participant, including, without limitation, such
Participant's estate and the executors, administrators or trustees thereof,
heirs and legatees, and any receiver, trustee in bankruptcy or representative of
creditors of such Participant.

               27. Governing Law. The Plan is to be construed in accordance with
and governed by the internal laws of the State of Washington without giving
effect to any choice of law rule that would cause the application of the laws of
any jurisdiction other than the internal laws of the State of Washington to the
rights and duties of the parties, except to the extent the internal laws of the
State of Washington are superseded by the laws of the United States. Should any
provision of the Plan be determined by a court of law to be illegal or
unenforceable, the other provisions shall nevertheless remain effective and
shall remain enforceable.

               28. Dispute Resolution. The provisions of this Section 28 (and as
restated in the Subscription Agreement) shall be the exclusive means of
resolving disputes arising out of or relating to the Plan. The Company and the
Participant, or their respective successors (the "parties"), shall attempt in
good faith to resolve any disputes arising out of or relating to the Plan by
negotiation between individuals who have authority to settle the controversy.
Negotiations shall be commenced by either party by notice of a written statement
of the party's position and the name and title of the individual who will
represent the party. Within thirty (30) days of the

                                       11
<PAGE>   12
written notification, the parties shall meet at a mutually acceptable time and
place, and thereafter as often as they reasonably deem necessary, to resolve the
dispute. If the dispute has not been resolved by negotiation, the parties agree
that any suit, action, or proceeding arising out of or relating to the Plan
shall be brought in the United States District Court for the District of
Washington (or should such court lack jurisdiction to hear such action, suit or
proceeding, in a Washington state court in King County) and that the parties
shall submit to the jurisdiction of such court. The parties irrevocably waive,
to the fullest extent permitted by law, any objection the party may have to the
laying of venue for any such suit, action or proceeding brought in such court.
THE PARTIES ALSO EXPRESSLY WAIVE ANY RIGHT THEY HAVE OR MAY HAVE TO A JURY TRIAL
OF ANY SUCH SUIT, ACTION OR PROCEEDING. If any one or more provisions of this
Section 28 shall for any reason be held invalid or unenforceable, it is the
specific intent of the parties that such provisions shall be modified to the
minimum extent necessary to make it or its application valid and enforceable.

                                       12
<PAGE>   13
                                    EXHIBIT A
                      Emerald - Delaware, Inc. 2000 Employee Stock Purchase Plan
                                                          SUBSCRIPTION AGREEMENT

                                   Effective with the Offer Period beginning on:
     [ ] ESPP Effective Date    [ ]  FEBRUARY 15, 200__    [ ]  AUGUST 15, 200__

1.  PERSONAL INFORMATION

<TABLE>
<S>                                                                       <C>
    Legal Name (Please Print) __________________________________________  _______________ ___________
                              (Last)          (First)        (MI)         Location        Department

    Street Address______________________________________________________  ___________________________
                                                                          Daytime Telephone

    City, State/Country, Zip____________________________________________  ___________________________
                                                                          E-Mail Address

    Social Security No. __ __ __ - __ __ - __ __ __ __ Employee I.D. No.  ___________________________
                                                                          Manager       Mgr. Location
</TABLE>

2.      ELIGIBILITY Any Employee whose customary employment is more than 20
        hours per week and more than 5 months per calendar year, who has been an
        Employee for ten (10) business days or more, and who does not hold
        (directly or indirectly) five percent (5%) or more of the combined
        voting power of the Company, a parent or a subsidiary, whether in stock
        or options to acquire stock, is eligible to participate in the
        Emerald-Delaware, Inc. 2000 Employee Stock Purchase Plan (the "ESPP");
        provided, however, that Employees who are subject to the rules or laws
        of a foreign jurisdiction that prohibit or make impractical the
        participation of such Employees in the ESPP are not eligible to
        participate.

3.      DEFINITIONS Each capitalized term in this Subscription Agreement shall
        have the meaning set forth in the ESPP.

4.      SUBSCRIPTION I hereby elect to participate in the ESPP and subscribe to
        purchase shares of the Company's Common Stock in accordance with this
        Subscription Agreement and the ESPP. I have received a complete copy of
        the ESPP and a prospectus describing the ESPP and understand that my
        participation in the ESPP is in all respects subject to the terms of the
        ESPP. The effectiveness of this Subscription Agreement is dependent on
        my eligibility to participate in the ESPP.

5.      PAYROLL DEDUCTION AUTHORIZATION I hereby authorize payroll deductions
        from my Compensation during the Offer Period in the percentage specified
        below (payroll reductions may not exceed 15% of Compensation nor $21,250
        per calendar year):

<TABLE>
<S>                                <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>
Percentage to Deduct (circle one)  1%   2%   3%   4%   5%   6%   7%   8%   9%   10%  11%  12%  13%  14%  15%
</TABLE>

6.      ESPP ACCOUNTS AND PURCHASE PRICEI understand that all payroll deductions
        will be credited to my account under the ESPP. No additional payments
        may be made to my account. No interest will be credited on funds held in
        the account at any time including any refund of the account caused by
        withdrawal from the ESPP. All payroll deductions shall be accumulated
        for the purchase of Company Common Stock at the applicable Purchase
        Price determined in accordance with the ESPP.

7.      WITHDRAWAL AND CHANGES IN PAYROLL DEDUCTION I understand that I may
        discontinue my participation in the ESPP at any time prior to an
        Exercise Date as provided in Section 10 of the ESPP, but if I do not
        withdraw from the ESPP, any accumulated payroll deductions will be
        applied automatically to purchase Company Common Stock. I may increase
        or decrease the rate of my payroll deductions in whole percentage
        increments to not less than one percent (1%) by completing and timely
        filing a Change of Status Notice. Any increase or decrease will be
        effective for the full payroll period occurring after ten (10) business
        days from the Company's receipt of the Change of Status Notice.

8.      PERPETUAL SUBSCRIPTION I understand that this Subscription Agreement
        shall remain in effect for successive Offer Periods until I withdraw
        from participation in the ESPP, or termination of the ESPP.

9.      TAXES I have reviewed the ESPP prospectus discussion of the federal tax
        consequences of participation in the ESPP and consulted with tax
        consultants as I deemed advisable prior to my participation in the ESPP.
        I hereby agree to notify

                                      A-1
<PAGE>   14
        the Company in writing within thirty (30) days of any disposition
        (transfer or sale) of any shares purchased under the ESPP if such
        disposition occurs within two (2) years of the Enrollment Date (the
        first day of the Offer Period during which the shares were purchased) or
        within one (1) year of the Exercise Date (the date I purchased such
        shares), and I will make adequate provision to the Company for foreign,
        federal, state or other tax withholding obligations, if any, which arise
        upon the disposition of the shares. In addition, the Company may
        withhold from my Compensation any amount necessary to meet applicable
        tax withholding obligations incident to my participation in the ESPP,
        including any withholding necessary to make available to the Company any
        tax deductions or benefits contingent on such withholding.

10.     DISPUTE RESOLUTION The provisions of this Section 10 and Section 28 of
        the ESPP shall be the exclusive means of resolving disputes arising out
        of or relating to the Plan. The Company and I, or our respective
        successors (the "parties"), shall attempt in good faith to resolve any
        disputes arising out of or relating to the Plan by negotiation between
        individuals who have authority to settle the controversy. Negotiations
        shall be commenced by either party by notice of a written statement of
        the party's position and the name and title of the individual who will
        represent the party. Within thirty (30) days of the written
        notification, the parties shall meet at a mutually acceptable time and
        place, and thereafter as often as they reasonably deem necessary, to
        resolve the dispute. If the dispute has not been resolved by
        negotiation, the Company and I agree that any suit, action, or
        proceeding arising out of or relating to the Plan shall be brought in
        the United States District Court for the District of Washington (or
        should such court lack jurisdiction to hear such action, suit or
        proceeding, in a Washington state court in King County) and that we
        shall submit to the jurisdiction of such court. The Company and I
        irrevocably waive, to the fullest extent permitted by law, any objection
        we may have to the laying of venue for any such suit, action or
        proceeding brought in such court. THE COMPANY AND I ALSO EXPRESSLY WAIVE
        ANY RIGHT WE HAVE OR MAY HAVE TO A JURY TRIAL OF ANY SUCH SUIT, ACTION
        OR PROCEEDING. If any one or more provisions of this Section 10 or
        Section 28 of the ESPP shall for any reason be held invalid or
        unenforceable, it is the specific intent of the Company and I that such
        provisions shall be modified to the minimum extent necessary to make it
        or its application valid and enforceable.

11.     DESIGNATION OF BENEFICIARY In the event of my death, I hereby designate
        the following person or trust as my beneficiary to receive all payments
        and shares due to me under the ESPP: [ ]  I am single   [ ] I am married

        Beneficiary (please print)  ____________________________________________
                                    (Last)                  (First)         (MI)

                                            Relationship to Beneficiary (if any)

        Street Address ______________________________     ______________________

        City, State/Country, Zip________________________________________________

12.     TERMINATION OF ESPP I understand that the Company has the right,
        exercisable in its sole discretion, to amend or terminate the ESPP at
        any time, and a termination may be effective as early as an Exercise
        Date, including the establishment of an alternative date for an Exercise
        Date within each outstanding Offer Period.

        Date: __________________________ Employee Signature:___________________

                        ________________________________________________________
                        spouse's signature (if beneficiary is other than spouse)

                                      A-2
<PAGE>   15
                                    EXHIBIT B

                        Emerald-Delaware, Inc. 2000 Employee Stock Purchase Plan
                                                         CHANGE OF STATUS NOTICE

_________________________________________________
 Participant Name (Please Print)

_________________________________________________
 Social Security Number

================================================================================

        WITHDRAWAL FROM ESPP

        I hereby withdraw from the Emerald-Delaware Inc. 2000 Employee Stock
        Purchase Plan (the "ESPP") and agree that my option under the applicable
        Offer Period will be automatically terminated and all accumulated
        payroll deductions credited to my account will be refunded to me or
        applied to the purchase of Common Stock depending on the alternative
        indicated below. No further payroll deductions will be made for the
        purchase of shares in the applicable Offer Period and I shall be
        eligible to participate in a future Offer Period only by timely delivery
        to the Company of a new Subscription Agreement.

  [ ]   WITHDRAWAL AND PURCHASE OF COMMON STOCK

        Payroll deductions will terminate, but your account balance will be
        applied to purchase Common Stock on the next Exercise Date. Any
        remaining balance will be refunded.

  [ ]   WITHDRAWAL WITHOUT PURCHASE OF COMMON STOCK

        Entire account balance will be refunded to me and no Common Stock will
        be purchased on the next Exercise Date provided this notice is submitted
        to the Company ten (10) business days prior to the next Exercise Date.

================================================================================

  [ ]   CHANGE IN PAYROLL DEDUCTION

        I hereby elect to change my rate of payroll deduction under the ESPP as
        follows (select one):

<TABLE>
<S>                                <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>  <C>
Percentage to Deduct (circle one)  1%   2%   3%   4%   5%   6%   7%   8%   9%   10%  11%  12%  13%  14%  15%
</TABLE>

        An increase or a decrease in payroll deduction will be effective for the
        first full payroll period commencing no fewer than ten (10) business
        days following the Company's receipt of this notice, unless this change
        is processed more quickly.

================================================================================

                                      B-1
<PAGE>   16
================================================================================

  [ ]   CHANGE OF BENEFICIARY        [ ]  I am single     [ ]  I am married

        This change of beneficiary shall terminate my previous beneficiary
        designation under the ESPP. In the event of my death, I hereby designate
        the following person or trust as my beneficiary to receive all payments
        and shares due to me under the ESPP:

    Beneficiary (please print) _________________________________________________
                                (Last)                 (First)              (MI)
                                            Relationship to Beneficiary (if any)

    Street Address_________________________________  ___________________________

    City, State/Country, Zip ______________________

================================================================================

    Date: __________________________ Employee Signature:________________________

                    ____________________________________________________________
                    spouse's signature (if new beneficiary is other than spouse)

                                      B-2<PAGE>   1
                                                                   EXHIBIT 10.10

                                                           Agreement No. L4U215D
                                                                    Page 1 of 24

                               GENERAL AGREEMENT

                                      FOR

                        INFORMATION TECHNOLOGY PROJECTS

                                    BETWEEN

                                   AT&T CORP.

                                      AND

                               EMERALD SOLUTIONS
<PAGE>   2
                                                               Agreement L4U215D
                                                                    Page 2 of 24

                               TABLE OF CONTENTS
                                                                            Page

ACCEPTANCE .................................................................. 13
ASSIGNMENT AND SUBCONTRACTING BY SUPPLIER ................................... 17
ASSIGNMENT BY COMPANY ....................................................... 13
AUDIT .......................................................................  9
BANKRUPTCY AND TERMINATION FOR FINANCIAL INSECURITY ......................... 22
CHANGES ..................................................................... 24
CHOICE OF LAW ............................................................... 20
CLAUSE HEADINGS ............................................................. 23
COMPANY PROPERTY ............................................................ 19
COMPENSATION ................................................................  8
COMPLIANCE WITH LAWS ........................................................ 22
CONTENTS OF ORDER ...........................................................  5
CONTINUING SUPPORT .......................................................... 14
DEFINITIONS .................................................................  4
ENTIRE AGREEMENT ............................................................ 24
EXPORT CONTROL .............................................................. 22
FORCE MAJEURE ............................................................... 19
GOVERNMENT REQUIREMENTS ..................................................... 23
IDENTIFICATION CREDENTIALS .................................................. 18
IDENTIFICATION .............................................................. 17
IMPLEADER ................................................................... 23
INDEMNITY ................................................................... 12
INFRINGEMENT ................................................................ 11
INSURANCE ................................................................... 12
INVOICING ...................................................................  9
LICENSES .................................................................... 18
MAINTENANCE ................................................................. 15
MEDIATION ................................................................... 20
[*] ......................................................................... 10
NON-EXCLUSIVE RIGHTS ........................................................ 18
NOTICES ..................................................................... 21
ORDERS ......................................................................  5
PERFORMANCE OF WORK - ACCEPTANCE PROCEDURE .................................. 14
PRICING .....................................................................  8
PROGRESS REPORTS ............................................................ 21
PUBLICITY ................................................................... 18
RELEASES VOID ............................................................... 19
RIGHT OF ACCESS ............................................................. 19
RIGHT OF ENTRY AND PLANT RULES .............................................. 18
SCOPE OF AGREEMENT ..........................................................  4

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   3
                                                               Agreement L4U215D
                                                                    Page 3 of 24

SEVERABILITY ................................................................ 23
STAFFING CHANGES ............................................................  8
SUPPLIER EMPLOYEES ..........................................................  7
SUPPLIER'S INFORMATION ...................................................... 11
SURVIVAL OF OBLIGATIONS ..................................................... 23
TERM AND TERMINATION ........................................................  6
TIMELY PERFORMANCE .......................................................... 19
TITLE TO WORK PRODUCT ....................................................... 10
TOOLS AND EQUIPMENT ......................................................... 21
USE OF INFORMATION .......................................................... 11
WAIVER ...................................................................... 23
WARRANTY .................................................................... 15
WARRANTY AND REPRESENTATIONS ................................................ 16
WORK DONE BY OTHERS ......................................................... 17

APPENDIX A - PRICING

APPENDIX B - SUPPLIER PERFORMANCE

APPENDIX C - SUBCONTRACTOR PERFORMANCE
<PAGE>   4
                                                           Agreement No. L4U215D
                                                                    Page 4 of 24

             GENERAL AGREEMENT FOR INFORMATION TECHNOLOGY PROJECTS

This Agreement effective as of April 15, 1998 is between AT&T CORP. ("Company"),
a New York corporation, having offices at 295 North Maple Avenue, Basking Ridge,
New Jersey 07920 and Emerald Solutions ("Supplier"), a corporation, having its
principal office at 1011 Rte. 22, Bridgewater, NJ 08807.

In consideration of the terms and conditions contained herein, and other good
and valuable consideration, the parties hereto do mutually agree as follows:

1.   SCOPE OF AGREEMENT

This Agreement is applicable to the procurement by Company of Technical Project
services (IT Projects) ("Projects") as indicated in Purchase Order or
Authorization Letters ("Orders").

2.   DEFINITIONS

As used in this Agreement or an Order, in the event the Technical Project
involves software development, the following terms have the following meaning,
unless the context or an Order indicates otherwise:

"software" - The lower case noun "software" means any computer program(s),
data bases and/or other devised intellectual work(s) expressed in object code
or source code and primarily adapted to guide, subject data to, or otherwise
interact with the operations of a computer or other programmable means, and,
unless otherwise indicated, such term "software" also means any uncoded
documentary work(s) provided in conjunction with and supplementing any such
coded work(s).

"Software media" - The terms "Software media" or "software media" mean any
documents, tapes, discs, semiconductor memories or other material objects or
tangible entities primarily adapted to retain and communicate software fixed
therein and represented by details of such media, the terms including in their
meaning any copies of software.

"Object program" or "object code" - The term "object program" or "object code"
means the fully compiled or assembled series of instructions, written in
machine language, ready to be loaded into the computer, that guides the
operation of the computer, in printed out form as well as stored in software
media compatible with any equipment described in an Order.

"Source program" or "source code" - The term "source program" or "source code"
means the computer program expressed in a source language that operates on the
computers identified in the Specifications. Such source code shall consist of a
full source language statement of the programs comprising the Software and
complete program maintenance documentation, procedures, flow charts, schematic
diagrams and annotations which comprise the precoding detail design
specification, and all other material necessary to allow a reasonably skilled
programmer or analyst to maintain and enhance the Software without the
assistance of Supplier or reference to any other materials.

"Documentation" - The term "documentation" means any user manual or related
material as well as uncoded documentary works which are fixed in software media
or other media and supplement the Software as may be set forth in an Order.
<PAGE>   5
                                                           Agreement No. L4U215D
                                                                    Page 5 of 24

"Material" - The term "material" includes Software and the other Deliverables
set forth in an Order.

"Pre-existing Software" - Supplier's software, in object code and source code
form, including all related documentation, as described in an Order.

"Developed Software" - The modifications to the Pre-existing Software, in
object code and source code form, including all related documentation, which
Supplier will develop under this Agreement in accordance with the
Specifications set forth in an Order.

"Software" - The upper case term "Software" means the software, in object code
and source code form, including all related documentation, developed by
Supplier under this Agreement or an Order, in accordance with the
Specifications set forth in an Order.

3.   ORDERS

Supplier shall perform technical services or IT Projects, ("Technical
Services", "Services" or "Work") to Company as specified in purchase orders or
authorization letters ("Orders") issued from time to time by a designated
representative within AT&T Supplier Management Division IT Professional
Services, substantially as described in the clause CONTENTS OF ORDER. If
written notice of rejection of an Order is not received by Company within
twenty (20) days from the date of issuance of an Order, such Order shall be
deemed to have been accepted by Supplier. Orders shall constitute the only
authorization for Supplier to take any action or to expend money. Estimates
furnished by Company shall not constitute commitments. The terms of this
Agreement shall also apply to any Technical Services of the type covered under
this Agreement performed by Supplier for Company unless covered under a
separately executed agreement. Supplier acknowledges and agrees that no
Technical Services shall begin and Supplier shall refuse to fill any requests
to start Services unless and until a properly executed Order or authorization
letter is issued by the designated representative within AT&T Supplier
Management Division (SMD). AT&T reserves the right to refuse to compensate
Supplier for any services started prior to the issuance of a properly executed
Order.

4.   CONTENTS OF ORDER

Each order shall be substantially in the form described below and shall contain
the following information as applicable:

A.   Agreement:

     (i)  The incorporation, by reference, of this Agreement and a unique
          identifying number assigned by a designated representative within AT&T
          SMD.
<PAGE>   6
                                                           Agreement No. L4U215D
                                                                    Page 6 of 24

B.    Scope of Work:

            (i)   A detailed Statement of Work (SOW) including milestones and
                  deliverables, Company's standards or requirements, conditions
                  of acceptance and required status reports;

            (ii)  The dates at which Technical Services are to commence and
                  terminate;

            (iii)       On-site or off-site project
            (iv)        The dates on which the Technical Services are to
                  commence and terminate and work products to be delivered.

C.    Payment Terms:

Each Order shall contain the rate of compensation and may contain the following
additional information, as applicable:

(i)   The fixed price for each deliverable specified in the SOW;

(ii)  The rates and skill classifications applicable to the Technical Services;

(iii) An enumeration of any items of special or unusual expense authorized for
      reimbursement to Supplier, as well as the basis for such reimbursement;

(iv)  The maximum total expenditure authorized, with conditions and terms of
      payment, if applicable;

D.    Administration:

(i)   The name, address, and telephone number of the Company Technical
      Representative;

(ii)  The name, address, and telephone number of a designated representative
      within AT&T SMD.

(iii) The name and telephone number for the Supplier's Representative
      responsible for the Technical Service.

E.    Authorization:

Signature of a designated representative within AT&T SMD and the Supplier's
Representative.

F.    Revisions:

In the event that the General Terms and/or Payment Terms are modified, a
designated representative within AT&T IT Professional Services shall issue a
written amendment to the original Order.

5.    TERM AND TERMINATION

This Agreement shall be effective as of April 15, 1998 and shall continue in
effect thereafter unless terminated by the parties in accordance with the
provisions contained herein. This Agreement may be terminated by either party
upon thirty (30) days written notice to the other party with or without cause,
provided, however, that such termination shall not affect the obligations of
either party to the other under any Orders issued pursuant to this Agreement,
but such Orders shall continue in effect as though this Agreement had not been
terminated.
<PAGE>   7
                                                           Agreement No. L4U215D
                                                                    Page 7 of 24

Company, without prejudice to any right or remedy on account of any failure of
Supplier to perform its obligations under this Agreement, may at any time
terminate the performance of the Work under any Order, in whole or in part, by
written notice to Supplier specifying the date upon which such termination
becomes effective. In the event of any such termination, other than for a
breach or failure of Supplier to perform its obligations under this Agreement,
Supplier shall be entitled to payment for Technical Services rendered and for
expenses properly reimbursable under an Order prior to the effective date of
termination; provided, however, that payment of any such amounts by Company
shall be subject to any provision for the limit of expenditures set forth in
the Order. The payment of such amounts by Company shall be in full settlement
of any and all claims of Supplier of every description, including profit.

In the event of termination of this Agreement or any Order, all Company property
and all Work in Supplier's possession shall be forwarded promptly to Company.

6.    SUPPLIER EMPLOYEES

The term "Supplier Employee" means anyone performing the Work or furnished by
Supplier under this Agreement, including but not limited to the Supplier's
employees, consultants, representatives, agents, subcontractors, and
subcontractors' subcontractors at all tiers. It is agreed that all persons
provided by Supplier to perform the Work are not employees or agents of
Company, and Company shall not exercise any direct control or supervision over
Supplier Employees but Company's Technical Representative will be available for
consultation. Supplier shall be responsible for monitoring the quality of Work
of Supplier's Employees.

Supplier shall be responsible for its own labor relations with any trade or
union which represents its employees and shall be responsible for negotiating
and adjusting all disputes. Supplier shall be the sole entity responsible for
receiving complaints from Supplier Employees regarding their assignments and
for notifying Supplier Employees of the termination or change of their
assignments.

Supplier further agrees that any Supplier Employee, who is or becomes a "leased
employee" (as defined in Section 414(n) of the Internal Revenue code) of
Company during the term of this Agreement, shall not be covered by, and shall
be excluded from participation in, any employee benefit plan maintained by
Company.

Supplier shall indemnify and save Company harmless from and against any losses,
damages, claims, demands, suits and liabilities that arise out of, or result
from, any failure by Supplier to perform its obligations under this clause.
Supplier shall also indemnify and save Company harmless from any entitlement,
assertion or claim, which any of the Supplier's Employees might have or might
make relative to rights or privileges in any Company employee benefit plan and
which arises, in whole or in part, out of Work rendered under this Agreement
and each Order.
<PAGE>   8
                                                           Agreement NO. L4U215D
                                                                    Page 8 of 24

7.   STAFFING CHANGES

Company has the right at any time and for any reason to reject or have Supplier
remove Supplier's Employees from the Work under this Agreement upon reasonable
notice to Supplier. Upon such notice, Supplier shall, at Company's request,
replace the Supplier Employee(s). In the event of any staffing change, Company
shall not be charged for the time required to train the replacement. The amount
of non-compensatory training time, if any, shall be mutually determined by
Supplier and the Company Technical Representative.

8.   PRICING

Prices charged to Company by Supplier under this Agreement shall be subject to
the provisions shown in Appendix A. PRICING, to this Agreement.

9.   COMPENSATION

Company shall pay Supplier for Technical Services as specific in Orders issued
by Company during the term of this Agreement. Supplier's rates as specified in
an Order shall remain fixed and may not be increased without the written
approval of a designated representative of IT Professional Services. Supplier's
rates include the cost of all labor, equipment, materials and other
disbursements required to complete the Technical Services provided under this
Agreement or an Order and Company shall not pay Supplier for any other charges,
costs or expenses except as specifically authorized by Company in this Agreement
or an Order. Supplier or Supplier's Employees shall not be paid bonuses for
Technical Services performed under this Agreement or any Order. If Work is
performed on Company's premises, Company may require that Supplier Employees'
Work week coincide with the Company Work week. Supplier shall schedule vacations
for its Supplier Employees so as not to interfere with or delay the Technical
Services to be provided to Company.

Company shall specify a maximum monetary amount in each Order issued. Supplier
shall not perform Technical Services and Company shall not be required to pay
for Technical Services beyond the point where billing would exceed the specified
maximum unless Supplier shall have first secured an amendment to the Order
authorizing the increased expenditure.

Company's Technical Representative shall approve Supplier's authorized charges
for Work performed under this Agreement.

In addition to payment of the above fee or rates, reasonable expenses for
transportation and living while on approved travel assignments outside the area
may be reimbursable, if authorized in an Order. Supplier shall submit invoices
for reimbursable transportation and living expenses promptly upon completion of
the travel events. Supplier shall list the transportation and living charges as
separate items on each invoice for the period covered, and such items shall be
in the same detail and accompanied by the same receipts as are required for
Company's on-roll employees. All authorized travel and living expenses will be
reimbursed in accordance with the provisions set forth below. All invoices shall
be certified as approved by Company's Technical Representative prior to
submission for payment. Supplier shall retain all such records for a period of
not less than one calendar year after the expiration of this Agreement.

<PAGE>   9
                                                           Agreement No. L4U215D
                                                                    Page 9 of 24

A.    Transportation - Economy class airfare will be reimbursed upon
representation of an airline ticket related to Company assignments hereunder.
Reasonable taxi, bus or car rental expenses and associated tolls, tips and
parking fees shall be reimbursed by Company. Reimbursement for car rental
expenses shall be made upon presentation of the car rental agreement.

B.    Lodging - Company shall reimburse reasonable lodging expenses incurred by
Supplier Employee upon presentation of the appropriate receipts.

C.    Meals - Company shall reimburse reasonable meal expenses not exceeding
$25.00 daily which shall include room service and gratuities incurred by
Supplier Employee upon presentation of the appropriate receipts.

D.    Telephone Calls - Business calls made in connection with the Work
described herein shall be reimbursed. Non-Company related business calls placed
from Supplier Employee's hotel will not be reimbursed.

E.    Personal Expenses - Company will not reimburse personal expenses of
Supplier Employee. If expenses of a personal nature (i.e., hotel/ship purchase,
alcoholic beverages, in-room movies, sundry items, etc.) are charged against
the room, the amount will be deducted from the invoice presented to Company.
For trips which extend beyond four days, reasonable valet and laundry charges
will be reimbursed. Company will reimburse reasonable gratuities.

10    INVOICING

Invoices shall be sent as specified in an Order, and a final invoice shall be
sent upon completion and acceptance or termination of Work under an Order to
the address provided in the Order.

Each invoice shall reference the applicable Order and list all chargeable items
in units and dollar amounts. The invoice shall list each Deliverable and price
as noted on the Order as well as any approved expenses incurred. At AT&T's
option, all invoices are payable [*] from the date of receipt of invoices or
services, whichever is later. The Work shall be delivered free from all claims,
liens and charges whatsoever. Company reserves the right to require, before
making payment, proof that all parties furnishing labor and materials for the
Work have been paid.

Company shall reimburse Supplier only for state and local sales and use taxes,
as applicable to transactions under this Agreement or any Order. Taxes payable
by Company shall be billed as separate items on Supplier's invoices and shall
not be included in Supplier's prices.

11.   AUDIT

Supplier shall maintain complete and accurate accounting records, in a form in
accordance with standard accounting practices, to substantiate Supplier's
charges under each Order. Such records shall include, but not be limited to,
time cards, job cards, attendance cards, job summaries and travel and living
expense reports. All payments, if any, made by Company shall be subject to
final adjustments as determined by such audit(s). Supplier shall retain such
records relating to each Order for a period of two (2) years from the date of
final payment for Work covered by each Order.

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   10
                                                           Agreement No. L4U215D
                                                                   Page 10 of 24

Company and its authorized agents and representatives shall have access to such
records during normal business hours during the term of this Agreement and
during the respective periods in which Supplier is required to maintain such
records as provided in this clause.

12.  [*]

13.  TITLE TO WORK PRODUCT

All right, title and interest in and to all tangible and intangible work and
work products developed or produced under this Agreement by or on behalf of
Supplier for Company, whether comprising or incorporated in specifications,
drawings, sketches, models, samples, data, computer programs, reports,
documentation or other technical or business information, and all right, title
and interest in and to patents, copyrights, trade secrets, trademarks and other
intellectual property derived from such work and work products are hereby
assigned by Supplier to Company and are hereby agreed by Supplier to be
transferred to Company or otherwise vested therein, effective when first
capable of being so assigned, transferred or vested. Supplier shall obligate its
employees, subcontractors and others to provide, and shall supply to Company at
no extra cost, all such assignments, rights and covenants as Company deems
appropriate to assure and perfect such transfer or other vesting. All work and
work products shall be provided to Company as required herein or on termination
or completion of this Agreement, whichever is earlier, unless Supplier is
requested in writing to do otherwise. All such work and work products shall be
considered and arranged to be a "work made for hire" to the extent allowed by
law.

The work and work products developed or produced under this Agreement shall be
the original work of Supplier, unless Company's Technical Representative has
consented in writing to the inclusion of work or work products owned or
copyrighted by others (hereafter "included works"). In requesting such consent,
Supplier shall notify Company of the scope of the rights and permissions
Supplier intends to obtain for Company with respect to such included works and
modify the scope of same as requested by Company. Copies of all rights and
permissions, clearly identifying the included works to which they apply, shall
be supplied to Company promptly after their acquisition.

Supplier shall mark any such development work(s) with the notice "Copyright(c),
1998, AT&T Corp., All Rights Reserved". If any Preexisting Material is
employed in any developed work(s) Supplier shall provide for such developed
work(s) one or more additional copyright notices identifying such material and
the owner(s) of copyright in such material. Any such copyright notice shall be
in accordance with Regulation 201.10 of the U.S. Copyright Office.

Company shall not acquire title hereunder to any intangible work or work
products preexisting execution of this Agreement and not developed or produced
in anticipation hereof.

Supplier agrees, for itself and its affiliates, not to assert patents and
copyrights owned or controlled by Supplier or any parent thereof or subsidiary
of either against Company, its affiliates, and its or

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   11
                                                               Agreement L4U215D
                                                                   Page 11 of 24

their direct or indirect customers, in connection with any work product or other
subject matter directly or indirectly derived from work done hereunder.

14.  USE OF INFORMATION

Supplier shall view as Company's property any idea, data, program, technical,
business or other intangible information, however conveyed, and any document,
print, tape, disc, tool, or other tangible information-conveying or performance-
aiding article owned or controlled by Company, and provided to, or acquired by,
Supplier under or in contemplation of this Agreement ("Information"). Supplier
shall, at no charge to Company, and as Company directs, destroy or surrender to
Company promptly at its request any such article or any copy of such
Information. Supplier shall keep Information confidential and use it only in
performing under this Agreement and obligate its employees, subcontractors and
others working for it to do so, provided that the foregoing shall not apply to
information previously known to Supplier free of obligation, or made public
through no fault imputable to Supplier.

15.  SUPPLIER'S INFORMATION

Except for information owned by Company under the clause TITLE TO WORK PRODUCT,
no specifications, drawings, sketches, models, samples, tools, computer or other
apparatus programs, technical or business information or data, written, oral, or
otherwise, furnished by Supplier to Company under this Agreement or order, or in
contemplation of this Agreement or order shall be considered by Supplier to be
confidential or proprietary.

16.  INFRINGEMENT

Supplier shall indemnify and save harmless Company, its affiliates, its and
their customers, and each of their officers, directors, employees, successors
and assigns (all hereinafter referred to in this clause as Company) from and
against any losses, damages, liabilities, fines, penalties, and expenses
(including reasonable attorneys' fees) that arise out of or result from any
proved or unproved claim (1) of infringement of any patent, copyright, trademark
or trade secret right, or other intellectual property right, private right, or
any other proprietary or personal interest, and (2) related by circumstances to
the existence of this Agreement or performance under or in contemplation of it
(an "Infringement Claim"). If the Infringement Claim arises solely from
Supplier's adherence to Company's written instructions regarding services or
tangible or intangible goods provided by Supplier ("Items") and if the items are
not (1) commercial items available on the open market or the same as such items,
or (2) items of Supplier's designated origin, design or selection, Company shall
indemnify Supplier. Company or Supplier (at Company's request) shall defend or
settle, at its own expense, any demand, action or suit on any Infringement Claim
for which it is the indemnitor under the preceding provisions and each shall
timely notify the other of any assertion against it of any Infringement Claim
and shall cooperate in good faith with the other to facilitate the defense of
any such claim.
<PAGE>   12
                                                               Agreement L4U215D
                                                                   Page 12 of 24

17.  INSURANCE

Supplier shall maintain and cause Supplier's subcontractors to maintain during
the term of this Agreement: (1) Workers' Compensation insurance as prescribed by
the law of the state or nation in which the Work is performed; (2) employer's
liability insurance with limits of at least $500,000 for each occurrence; (3)
comprehensive automobile liability insurance if the use of motor vehicles is
required, with limits of at least $1,000,000 combined single limit for bodily
injury and property damage for each occurrence; (4) Commercial General Liability
("CGL") insurance, including Blanket Contractual Liability and Broad Form
Property Damage, with limits of at least $1,000,000 combined single limit for
bodily injury and property damage for each occurrence; (5) if the furnishing to
Company (by sale or otherwise) of products or material is involved, CGL
insurance endorsed to include products liability and completed operations
coverage in the amount of $5,000,000 for each occurrence; and (6) Errors and
Omissions Insurance in the amount of at least $2,000,000 per claim with an
annual aggregate of at least $3,000,000 inclusive of legal defense costs. All
CGL and automobile liability insurance shall designate AT&T Corp., its
affiliates, and each of their officers, directors and employees (all hereinafter
referred to in this clause as "Company") as an additional insured. All such
insurance must be primary and required to respond and pay prior to any other
available coverage. Supplier agrees that Supplier, Supplier's insurer(s) and
anyone claiming by, through, under or in Supplier's behalf shall have no claim,
right of action or right or subrogation against Company and its customers based
on any loss or liability insured against under the foregoing insurance. Supplier
and Supplier's subcontractors shall furnish prior to the start of Work
certificates or adequate proof of the foregoing insurance including, if
specifically requested by Company, copies of the endorsements and insurance
policies. Company shall be notified in writing at least thirty (30) days prior
to cancellation of or any change in the policy.

18.  INDEMNITY

All persons furnished by Supplier shall be considered solely Supplier's
employees or agents, and Supplier shall be responsible for payment of all
unemployment, social security and other payroll taxes, including contributions
when required by law. Supplier agrees to indemnify and save harmless Company,
its affiliates, its and their customers and each of their officers, directors,
employees, successors and assigns (all hereinafter referred to in this clause as
"Company") from and against any losses, damages, claims, demands, suits,
liabilities, fines, penalties and expenses (including reasonable attorneys'
fees) that arise out of or result from: (1) injuries or death to persons or
damage to property, including theft, in any way arising out of or occasioned by,
caused or alleged to have been caused by or on account of the performance of the
Work or Services performed by Supplier or persons furnished by Supplier, (2)
assertions under Workers' Compensation or similar acts made by persons furnished
by Supplier or by any subcontractor, or by reason of any injuries to such
persons for which Company would be responsible under Workers' Compensation or
similar acts if the persons were employed by Company, (3) any failure on the
part of Supplier to satisfy all claims for labor, equipment, materials and other
obligations relating to performance of the Work, (4) any claim by any company
selected as a subcontractor by Supplier that they were wrongfully excluded from
performing work under this Agreement or (5) any failure by Supplier to perform
Supplier's obligations under this clause or the INSURANCE clause. Supplier
agrees to defend Company, at Company's request, against any such claim, demand
or suit. Company agrees to notify Supplier within a reasonable time of any
written claim or demands against Company for which Supplier is responsible under
this clause.
<PAGE>   13
                                                           Agreement No. L4U215D
                                                                   Page 13 of 24

20.  ASSIGNMENT BY COMPANY

Company shall have the right to assign this Agreement and to assign its rights
and delegate its duties under this Agreement either in whole or in part (an
"Assignment"), including, but not limited to, software licenses and other grants
in intellectual property rights, at any time and without Supplier's consent, to
(i) any present or future affiliate (including any subsidiary or affiliated
entity thereof) of Company; (ii) any unaffiliated new entities that may be
formed by Company pursuant to a corporate reorganization, including any
subsidiary or affiliated entity thereof; or (iii) any third party which by
purchase, lease, outsourcing agreement or otherwise, assumes the operation,
administration and/or management of any substantial portion of the business of
Company affected by this Agreement. Company shall give Supplier written notice
of any Assignment, including (i) the effective date of the Assignment
("Effective Date"), and (ii) the entity or entities receiving rights and/or
assuming obligations under the Agreement ("Entities"). Upon the Effective Date
and to the extent of the Assignment, Company shall be released and discharged
from all further duties under this Agreement as to materials, services, or
intellectual property rights transferred to assignee, ordered from or provided
by Supplier prior to, on or after the Effective Date. Notwithstanding that an
Assignment has been made, Company, at its sole option, shall continue to have
the right to purchase, lease, or license material or services under this
Agreement as if an Assignment had not been made. If this Agreement includes a
commitment to purchase a stated or determinable quantity of goods, services or
rights, or prices that vary based on the quantities purchased, the aggregate of
purchases by the Entities under this Agreement will be included in determining
the quantity.

21.  ACCEPTANCE

If the Technical Services to be provided under an Order involve the development
of Software, the following will apply:

A.   Company shall evaluate the Software and each other Deliverable
(individually and collectively referred to in this clause as "Deliverable")
furnished under this Agreement for compliance with the Specifications and shall
submit a written acceptance or rejection to Supplier within thirty (30) days
after the receipt by Company of the complete Deliverable associated with each
task. Such written acceptance or rejection shall be made only by Company's
Technical Representative. In no event shall early turnover of the Deliverable by
Supplier to Company or use of such Deliverable by Company or its customers for
business, profit, revenue or any other lawful use constitute acceptance of such
Deliverable by Company. Company shall have the right to accept portions of the
Software or of any other Deliverable. Company's acceptance of the Software or of
any other Deliverable or any portion thereof shall occur only upon a formal
written acceptance sent by the aforementioned Company Representative.

B.   If a Deliverable evaluated pursuant to paragraph A of this clause is
rejected, Supplier agrees to correct, at its expense, each error leading to such
rejection and resubmit the corrected Deliverable to Company within thirty (30)
days after receipt of notice from Company of such corrected Deliverable to
accept or reject such Deliverable. If the corrected Deliverable complies with
the Specifications, Supplier shall incorporate the corrections in the
Deliverables.

<PAGE>   14
                                                           Agreement No. L4U215D
                                                                   Page 14 of 24

C.   If the errors in a rejected Deliverable are not corrected within the
thirty (30) day period specified in paragraph B of this clause or if a
resubmitted Deliverable re-tested or re-evaluated by Company during the thirty
(30) day re-evaluation period is again rejected, then Company may, at its
option: (1) retain the Deliverable at an equitable adjustment in price as may
be agreed by the parties, in which case that Deliverable shall be deemed
accepted; (2) afford Supplier one or more correction extensions for a period or
periods to be specified by Company without prejudice to Company's rights to
thereafter exercise its option under either clause (1) or (3) of this paragraph
without further notice to Supplier, if the errors have not been corrected; or
(3) be entitled to a prompt and full refund of all monies previously paid under
this Agreement or an Order. If option (3) is exercised, Company shall have no
further obligation to Supplier under this Agreement or the Order as to such
Software or any other Deliverable and may elect to terminate this Agreement or
an Order at any time by written notice to Supplier.

22.  PERFORMANCE OF WORK - ACCEPTANCE PROCEDURE

Upon the completion of the Technical Services and/or project deliverables
described in an Order or under this Agreement, Company shall have an acceptance
period of thirty (30) days, unless otherwise specified in an Order or under
this Agreement, from the date of receipt of the completed deliverables in which
to determine if the Technical Services have been completed in accordance with
the specifications. For Technical Projects, Supplier shall provide written
notification of such completion to Company's Technical Representative. On or
prior to the expiration of such acceptance period, Company shall provide notice
to Supplier of either (1) satisfactory performance and Company's acceptance of
same, or (2) notice of unsatisfactory performance and Company's rejection of
same.

Supplier shall supply the appropriate personnel to investigate any reported
deficiencies found by Company during the acceptance period. Deficiencies found
to be of Supplier's causing shall be corrected by Supplier at its expense. Such
correcting activities shall commence immediately and be completed as quickly as
is reasonably possible. The period from the time Supplier is notified to make
investigation and corrections until Supplier completes those activities shall
not be counted as part of the acceptance period. If corrections are required,
upon receipt of Supplier's notice that the deficiencies have been remedied, the
acceptance period shall continue subject to the acceptance requirements as
specified above. However, in no event shall the continuation of an acceptance
period after correction of Supplier caused deficiencies be less than two (2)
weeks.

23.  CONTINUING SUPPORT

If the Technical Services to be provided under an Order involve the development
of Software, the following will apply:

Supplier agrees to promptly provide Company with all assistance reasonably
requested by Company in connection with Company's use and operation of the
Software and other Deliverables furnished under this Agreement. During the
development and acceptance testing period and after Company's final acceptance
of the Software and other Deliverables during the Warranty Period set forth in
the clause WARRANTY, such Supplier support shall be provided at no additional
charge and shall include, but not be limited to, installation of Software and
related equipment, training, design, programming, software support and
modification, database design and, if required, data conversion for the
Software together with other support services set forth in this Agreement.
Supplier represents that any personnel it supplies to assist Company shall be
fully qualified to provide the necessary assistance. Supplier agrees to provide
support for [*] of any and all portions of the
Software.

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   15
                                                           Agreement No. L4U215D
                                                                   Page 15 of 24

24.  MAINTENANCE

If the Technical Services to be provided under an Order involve the development
of Software, the following will apply:

Supplier agrees to promptly provide Company with all modifications, in object
and source code form, to the Software made by Supplier where such modifications
have been announced by Supplier to be generally available. During the Software
Warranty Period, Supplier shall furnish such modifications at no charge to
Company. After such Warranty Period, Supplier shall offer such modifications to
Company at Supplier's then current charges. At least sixty (60) days prior to
the expiration of the Warranty Period or the applicable maintenance term,
Supplier shall provide Company with written notice of the impending maintenance
expiration date and the changes for the subsequent maintenance term. Company
may discontinue maintenance of the Software at any time.

As used in this clause, the term "modifications" or "maintenance" shall include
updates, enhancements and new releases. Supplier agrees to notify Company of
the pending availability of all such modifications no later than sixty (60)
days prior to the public announcement by Supplier of such availability.
Supplier shall promptly provide to Company, at no charge, all revisions to the
associated documentation to reflect the modifications. All such modifications
shall be considered Background Information Software subject to the terms and
conditions (including acceptance) of this Agreement. Company may incorporate
the modifications into the Software in its possession or continue using
previous releases of the Software at Company's option. Supplier agrees to
provide, at Company's request, maintenance for [*] of the Software.

25.  WARRANTY

If the Technical Services involve the development of software, the following
shall apply:

Supplier warrants to Company and its customers all of the following:

1.   The Software will be free from significant errors, will conform to and
perform in accordance with the specifications and will function properly. The
media conveying the Software will be free from defects in material and
workmanship. The Software will be compatible with and may be used in conjunction
with other software as described in the specifications. If this Agreement states
that the Software is to be used in conjunction with certain data processing
equipment, the Software shall be compatible with that equipment. The foregoing
warranties extend to the future performance of the Software and shall continue
for the longer of (a) the warranty period applicable to Company's sublicense to
its customers of the Software or of products which incorporate the Software, (b)
[*] after the Software is accepted by Company, or (c) a greater
period specified elsewhere in this Agreement.

2.   Work will be performed in a first-class, workmanlike manner.

3.   There are no copy protection or similar mechanisms within the Software
which will, either now or in the future, interfere with the grants made in this
Agreement.

4.   Company and its customers shall have quiet enjoyment of the Software.

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   16
                                                           Agreement No. L4U215D
                                                                   Page 16 of 24

5.   As to Software for which Supplier does not solely own all intellectual
property rights, Supplier has full right, power and authority to license the
Software to Company and its customers as provided in this Agreement.

6.   If the Software, or any portion thereof, is or becomes unusable, totally,
or in any respect during the applicable warranty period, or if the Work fails
to meet the warranties, Supplier will reperform Work, correct errors, defects
and non-conformities and restore the Software to conforming condition free of
significant errors at no cost to Company or its customers. Corrected Software
shall be warranted as set forth in this clause.

7.   The Software does not contain any malicious code, program, or other
internal component (e.g. computer virus, computer worm, computer time bomb, or
similar component), which could damage, destroy or alter software, firmware, or
hardware or which could, in any manner, reveal, damage, destroy, or alter any
data or other information accessed through or processed by the Software in any
manner. Supplier shall immediately advise Company, in writing, upon reasonable
suspicion or actual knowledge that the Software provided under this Agreement
may result in the harm described above. Supplier shall indemnify and hold
Company and its customers harmless from any damage resulting from the harm
described above.

8.   Supplier warrants that any computer software or routing services supplied
or delivered by or for Supplier under the agreement (i) will handle date
information before, during and after January 1,2000, including but not limited
to accepting date input, providing date output and performance calculations on
dates or portions of dates (ii) will function accurately and without
interruption before, during and after January 1, 2000, without any change in
operations associated with the advent of the new century, (iii) will respond to
two-digit year input in a way that resolves the ambiguity as to century in a
disclosed, defined and predetermined manner, and (iv) will store and provide
output of date information in ways that are unambiguous as to century.

9.   All warranties shall survive inspection, acceptance and payment.

26.  WARRANTY AND REPRESENTATIONS

Supplier represents to Company and its customers that Services will proceed
with promptness and diligence and will be performed in a first class,
workmanlike manner in accordance with the highest professional standards in the
field and to Company's satisfaction. Supplier warrants that it has or shall
obtain prior to completion of the Technical Services the right to grant the
licenses and rights granted hereunder. Supplier warrants to Company and its
customers that material furnished will be free from defects in design (except
to the extent designed by Company), material and workmanship and will conform
to and perform in accordance with the specifications, drawings and samples. In
addition, if material furnished contains one or more manufacturers' warranties,
Supplier hereby assigns such warranties to Company and its customers. All
warranties shall survive inspection, acceptance and payment. Material or
Services not meeting the warranties will be, at Company's option, repaired,
adjusted, replaced or performed again by Supplier at no cost to Company and its
customers.

<PAGE>   17
                                                           Agreement No. L4U215D
                                                                   Page 18 of 24

30.  PUBLICITY

Supplier agrees to submit to Company all advertising, sales promotion, press
releases, and other publicity matters relating to the material furnished or the
services performed by Supplier under this Agreement wherein Company's names or
marks are mentioned or language from which the connection of said names or
marks therewith may be inferred or implied; and Supplier further agrees not to
publish or use such advertising, sales promotion, press releases, or publicity
matters without Company's prior written approval. This does not reduce or
modify Supplier's obligations under the clause IDENTIFICATION.

31.  IDENTIFICATION CREDENTIALS

Company may, at its discretion, require Supplier Employees to exhibit
identification credentials, which Company may issue, in order to gain access
to Company's premises for the performance of the Work. When Supplier Employees
are no longer performing Work, Supplier shall ensure the prompt delivery to
Company's Technical Representative of the identification credentials involved
or a written statement of the reasons why the identification credentials
cannot be returned. Supplier shall be liable for any damage or loss sustained
by Company if such credentials are not returned to Company.

32.  LICENSES

No licenses, express or implied, under any patents are granted by Company to
Supplier under this Agreement or an Order.

33.  NON-EXCLUSIVE RIGHTS

It is expressly understood and agreed that this Agreement neither grants to
Supplier an exclusive right or privilege to provide to Company any or all
Technical Services of the type described in this Agreement which Company may
require, not requires the purchase of such Services from Supplier by Company.
It is, therefore, understood that Company may contract with other Suppliers for
the procurement of comparable Technical Services and related materials. In
addition, Company shall at its sole discretion, decide the extent to which
Company will market, advertise, promote, support, or otherwise assist in
further offerings of the material or services.

Supplier agrees that purchases by Company under this Agreement shall neither
restrict the right of Company to cease purchasing nor require Company to
continue any level of such purchases.

34.  RIGHT OF ENTRY AND PLANT RULES

Each party shall have the right to enter the premises of the other party during
normal business hours with respect to the performance of this Agreement,
subject to all plant rules and regulations, security regulations and
procedures and U.S. government clearance requirements if applicable. Company
is not responsible for the safekeeping of Supplier's property on Company
premises. Supplier shall not stop, delay or interfere with Company's work
schedule without the prior approval of Company's Technical Representative.

<PAGE>   18
                                                               Agreement L4U215D
                                                                   Page 19 of 24

35.  RELEASES VOID

Neither party shall require (i) waivers of releases of any personal rights or
(ii) execution of documents which conflict with the terms of this Agreement,
from employees, representatives or customers of the other in connection with
visits to its premises and both parties agree that no such releases, waivers or
documents shall be pleaded by them or third persons in any action or proceeding.

36.  RIGHT OF ACCESS

Each party shall permit the other party reasonable access to its facilities in
connection with work under this Agreement. No charge shall be made for such
visits. It is agreed that prior notification will be given when access is
required. Supplier agrees to remove any of Supplier's Employees from Company's
facilities at Company's request.

37.  TIMELY PERFORMANCE

If Supplier has knowledge that anything prevents or threatens to prevent the
timely performance of the Work under this Agreement, Supplier shall immediately
notify Company's Technical Representative thereof, in writing, and include all
relevant information concerning the delay or potential delay.

38.  COMPANY PROPERTY

Should Supplier use any property owned or rented by Company or its customers,
Supplier shall have risk of loss and damage to such property. Supplier agrees
not to remove the property from Company's or its customers' premises and to
return the property to Company upon completion of use, or at such earlier time
as Company may request, in the same condition as when received by Supplier,
reasonable wear and tear excepted. Such use shall be controlled by the clauses
INSURANCE and INDEMNITY.

39.  FORCE MAJEURE

Neither party shall be held responsible for any delay or failure in performance
of any part of this Agreement to the extent such delay or failure is caused by
fire, flood, explosion, war, strike, embargo, government requirement, civil or
military authority, act of God, or other similar causes beyond its control and
without the fault or negligence of the delayed or non-performing party or its
subcontractors ("force majeure conditions"). Notwithstanding the foregoing,
Supplier's liability for loss or damage to Company's material in Supplier's
possession or control shall not be modified by this clause. If any force majeure
condition occurs, the party delayed or unable to perform shall give immediate
notice to the other party, stating the nature of the force majeure condition and
any action being taken to avoid or minimize its effect. The party affected by
the other's delay or inability to perform may elect to: (1) suspend this
Agreement or an Order for the duration of the force majeure condition and (i) at
its option buy, sell, obtain or furnish elsewhere material or services to be
bought, sold, obtained or furnished under this Agreement or an Order (unless
such
<PAGE>   19
                                                           Agreement No. L4U215D
                                                                   Page 20 of 24

sale or furnishing is prohibited under this Agreement) and deduct from any
commitment the quantity bought, sold, obtained or furnished or for which
commitments have been made elsewhere and (ii) once the force majeure condition
ceases, resume performance under this Agreement or an Order with an option in
the affected party to extend the period of this Agreement or Order up to the
length of time the force majeure condition endured and/or (2) when the delay or
nonperformance continues for a period of at least [*], terminate,
at no charge, this Agreement or an Order or the part of it relating to material
not already shipped, or services not already performed. Unless written notice
is given within [*] after the affected party is notified of
the force majeure condition, (1) shall be deemed selected.

40.   CHOICE OF LAW

The construction, interpretation and performance of this Agreement and all
transactions under it shall be governed by the laws of the State of New Jersey
excluding its choice of law rules and excluding the Convention for the
International Sale of Goods. The parties agree that the provisions of the New
Jersey Uniform Commercial Code apply to this Agreement and all transactions
under it, including agreements and transactions relating to the furnishing of
Services, the lease or rental of equipment or material, and the license of
software. Supplier agrees to submit to the jurisdiction of any court wherein an
action is commenced against Company based on a claim for which Supplier has
agreed to indemnify Company under this Agreement.

41.   MEDIATION

If a dispute arises out of or relates to this Agreement, or its breach, and the
parties have not been successful in resolving such dispute through negotiation,
the parties agree to attempt to resolve the dispute through mediation by
submitting the dispute to a sole mediator selected by the parties or, at any
time at the option of a party, to mediation by the American Arbitration
Association ("AAA"). Each party shall bear its own expenses and an equal share
of the expenses of the mediator and the fees of the AAA. The parties, or their
representatives, other participants and the mediator shall hold the existence,
content and result of the mediation in confidence. If such dispute is not
resolved by such mediation, the parties shall have the right to resort to any
remedies permitted by law. All defenses based on passage of time shall be tolled
pending the termination of the mediation. Nothing in this clause shall be
construed to preclude any party from seeking injunctive relief in order to
protect its rights pending mediation. A request by a party to a court for such
injunctive relief shall not be deemed a waiver of the obligation to mediate.

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   20
                                                           Agreement No. L4U215D
                                                                   Page 21 of 24

42.   NOTICES

All notices under this Agreement and under each Order shall be deemed duly
given upon delivery, if delivered by hand or by facsimile, overnight carrier or
three (3) days after posting, if sent by certified mail, postage prepaid,
return receipt requested, as set forth below or to such other address as either
party may designate by notice pursuant hereto.

For Company:      AT&T CORP.
                  Room 1N71
                  150 Mt. Airy Road
                  Basking Ridge, NJ 07920
                  Attn: Supplier Manager

For Supplier:     Emerald Solutions
                  1011 Rte 22
                  Suite 301
                  Bridgewater, NJ 08807
                  Attn: Mr. Mark Markowitz

The above addresses may be changed at any time by giving prior written notice
as above provided.

43.   PROGRESS REPORTS

If requested by Company's Technical Representative as defined in an Order, upon
the completion of each phase of the project, Supplier shall submit to Company a
progress report certifying that Supplier has completed all tasks required to be
completed in such phase. The progress report shall be signed by an authorized
representative of Supplier who shall certify that the representations contained
therein are complete and accurate. The progress report also shall set forth in
detail any recommended changes with respect to remaining phases of the Work in
view of Supplier's experience with the completed phases.

44.   TOOLS AND EQUIPMENT

Unless otherwise specifically provided in an Order, Supplier shall provide all
labor, tools, software programs, materials and equipment (the "tools") for
performance of the Work. Should Supplier actually use tools owned, rented or
licensed by Company, Supplier acknowledges that Supplier accepts the tools "as
is where is", that Company has no responsibility for the condition of state of
repair of the tools and that Supplier shall have risk of loss and damage to
such tools. Unless otherwise specifically provided in this Agreement or
authorized in writing by Company's Representative, Supplier agrees not to
remove tools from Company premises and Supplier agrees to use the tools only in
the performance of this Agreement.

Supplier agrees to return the tools to Company upon completion of use, or at
such earlier time as Company may request, in the same condition as when
received by Supplier, reasonable wear and tear excepted.

<PAGE>   21
                                                           Agreement No. L4U215D
                                                                   Page 22 of 24

45.  COMPLIANCE WITH LAWS

Supplier and all persons furnished by Supplier shall comply at their own expense
with all applicable federal, state, local and foreign laws, ordinances,
regulations and codes, including those relating to the use of
chlorofluorocarbons, and including the identification and procurement of
required permits, certificates, licenses, insurance, approvals and inspections,
in performance under this Agreement. Supplier agrees to indemnify, defend (at
Company's request) and save harmless Company, its affiliates, its and their
customers and each of their officers, directors and employees from and against
any losses, damages, claims, demands, suits, liabilities, fines, penalties and
expenses (including reasonable attorneys' fees) that arise out of or result from
any failure to do so.

46.  EXPORT CONTROL

Supplier will not use, distribute, transfer or transmit any products, software
or technical information (even if incorporated into other products) provided
under this agreement except in compliance with U.S. export laws and regulations
(the "Export Laws"). Supplier will not, directly or indirectly, export or
re-export the following items to any country which is in the then current list
of prohibited countries specified in the applicable Export Laws: (a) software
or technical data disclosed or provided to Supplier by Company or Company's
subsidiaries or affiliates; or (b) the direct product of such software or
technical data. Supplier agrees to promptly inform Company in writing of any
written authorization issued by the U.S. Department of Commerce Office of
Export Licensing to export of re-export any such items referenced in (a) or
(b). Supplier also will not, without the prior written consent of company,
export or re-export, directly or indirectly, any technical data or software
furnished hereunder from the country in which Company first provided the
technical data or software to Supplier hereunder, except to the United States.
The obligations stated above in this clause will survive the expiration,
cancellation or termination of this Agreement or any other related agreement.
If requested by Company, Supplier also agrees to sign written assurances and
other export-related documents as may be required for Company to comply with
U.S. export regulations. Such written assurance and other export-related
documents constitute part of this Agreement.

47.  BANKRUPTCY AND TERMINATION FOR FINANCIAL INSECURITY

Either party may terminate this Agreement by notice in writing:

1)   if the other party makes an assignment for the benefit of creditors (other
than solely an assignment of monies due); or

2)   if the other party evidences an inability to pay debts as they become due,
unless adequate assurance of such ability to pay is provided within thirty (30)
days of such notice.

If a proceeding is commenced under any provisions of the United States
Bankruptcy Code, voluntary or involuntary, by or against either party, and this
Agreement has not been terminated, the non-debtor party may file a request with
the Bankruptcy Court to have the court set a date within sixty (60) days after
the commencement of the case, by which the debtor party will assume or reject
this Agreement, and the debtor party shall cooperate and take whatever steps
necessary to assume or reject the Agreement by such date.

<PAGE>   22
                                                           Agreement No. L4U215D
                                                                   Page 24 of 24

54.  CHANGES

Company may at any time during the progress of the Work require additions to or
alterations of or deductions or deviations (all hereinafter referred to as a
"Change") from the Work called for by the specifications, drawings and samples.
No Change shall be considered as an addition or alteration to or deduction or
deviation from the Work called for by the specifications, drawings and samples
nor shall Supplier be entitled to any compensation for work done pursuant to or
in contemplation of a Change, unless made pursuant to a written Change Order
issued by Company. Within ten (10) days after a request for a Change, Supplier
shall submit a proposal to Company which includes any increases or decreases in
Supplier's costs or changes in the delivery or Work schedule necessitated by
the Change. Company shall, within ten (10) days of receipt of the proposal,
either (i) accept the proposal, in which event Company shall issue a written
Change Order directing Supplier to perform the Change or (ii) advise Supplier
not to perform the Change in which event Supplier shall proceed with the
original Work.

55.  ENTIRE AGREEMENT

This Agreement shall incorporate the typed or written provisions on Company's
Orders issued pursuant to this Agreement, and shall constitute the entire
Agreement between the parties with respect to the subject matter of this
Agreement and the Order(s) and shall not be modified or rescinded, except by a
writing signed by Supplier and Company. All references in these terms and
conditions to this Agreement or to Work, Services, material, equipment,
products, software or Information furnished under, in performance of, pursuant
to, or in contemplation of, this Agreement shall also apply to Orders issued
pursuant to this Agreement. Printed provisions on the reverse side of Company's
Orders and all provisions on Supplier's forms shall be deemed deleted.
Additional or different terms inserted in this Agreement by Supplier, or
deletions thereto, whether by alterations, addenda, or otherwise, shall be of
no force and effect, unless expressly consented to by Company in writing.
Estimates or forecasts furnished by Company shall not constitute commitments.
The provisions of this Agreement supersede all contemporaneous oral agreements
and all prior oral and written quotations, communications, agreements and
understandings of the parties with respect to the subject matter of this
Agreement. The term "Work" as used in this Agreement may also be referred to as
"Services."

Accepted by:                                 Accepted by:

Emerald Solutions                                AT&T CORP.

By: /s/ MARK MARKOWITZ                       By: /s/ CLARK CARSON
   ------------------------------               ------------------------------

Name: Mark Markowitz                         Name: Clark Carson
     ----------------------------

Title: Vice President                        Title: District Manager -
      ---------------------------            IT Professional Services

Date:  [illegible]                           Date: 4/2/98
     ----------------------------                 -----------------------------

<PAGE>   23
                                                           Agreement No. L4U215D
                                                                      Appendix A
                                                                 Page No. 1 of 2

                                    PRICING

1.   RATES

Company shall issue on a periodic basis Company's IT Professional Services Rate
Schedule ("Rate Schedule"). In response to Requests for Proposal (RFPs) issued
by Company, Supplier agrees to offer Company services at rates not to exceed the
Rate Schedule for time and materials projects or for calculating fixed price
projects. The actual price paid by Company will be stated in Orders issued by
Company and will not be affected by subsequent issues of the Rate Schedule.

In the event Supplier offers Company services other than through a RFP issued
by Company's Supplier Management Division, the services shall be at the rates
in the Rate Schedule. In the event services are offered at rates higher
than those in the then-current Rate Schedule, the rates shall be reduced to
those in the Rate Schedule. Supplier shall promptly credit or refund to Company,
at Company's option, any billing to Company at the higher rates.

2.   VOLUME DISCOUNTS

Supplier will provide Company a volume discount or rebate (each hereinafter
referred to as "discount"), at Company's option, on an annual basis, with the
discount based upon Supplier's total volume of business with Company, i.e.,
Technical Staff Supplementation Services as well as other services offered by
Supplier which may include, by way of example, project related services and
outsourced services. The initial discount period will be the calendar year
beginning January 1, 1998. The base for the initial discount period will be
Company's [*], as reported in Company's
Vendor Payment Tracking (VPT) System. This base number will be reported to
Supplier by Company in January 1998 and will be referred to as the "Discount
Base."

For the calendar year 1998, discounts, if any, for the Discount Base will be
the discounts as shown in Appendix A, VOLUME DISCOUNTS, of Company's General
Agreement with Supplier, Agreement No. Not applicable, as amended, that was in
effect during the period January 1, 1996 through December 31, 1997.

Once Company's payments to Supplier EXCEED the Discount Base, discounts will be
determined as follows:

Discounts applied for payments ABOVE the Discount Base will be the greater of
(1) or (2) as follows:

(1)  The discounts as shown in Agreement No. Not applicable, referenced above,
OR

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   24
                                                               Agreement L4U215D
                                                                      Appendix A
                                                                     Page 2 of 2

(2)  The "Additional Discount Percentage" shown below will be added to the
     discount percentage associated with the Discount Base in the
     above-referenced Agreement. However, in no event will the discount level
     for volumes above the Discount Base be less than [*].

<TABLE>
<CAPTION>
================================================================================
Payment Volume                                    Additional Discount Percentage
--------------------------------------------------------------------------------
<S>                                               <C>
[*]                                               [*]
--------------------------------------------------------------------------------
[*]                                               [*]
--------------------------------------------------------------------------------
[*]                                               [*]
--------------------------------------------------------------------------------
[*]                                               [*]
================================================================================
</TABLE>

The discounts earned will be payable to Company's Supplier Management Division
in the form of a rebate [*] after the close of each calendar
quarter, based upon payment information in Company's VPT System. At Company's
option, the discounts may be deducted from Supplier's invoices.

3. PAYMENTS TO MWBE SUBCONTRACTORS

To encourage Supplier's use of certified Minority and Women-Owned Business
Enterprises (MWBEs) as subcontractors under this Agreement, Supplier's payments
to MWBE subcontractors under this Agreement will be excluded from Company's
total payments to Supplier for the purposes of determining volume discounts, as
described in the above clause entitled VOLUME DISCOUNTS.

* We have requested confidential treatment by the Commission of those
  portions of the exhibit omitted and marked with an asterisk.
<PAGE>   25
                                                               Agreement L4U215D
                                                                      Appendix B
                                                                     Page 1 of 1

                       APPENDIX B - SUPPLIER PERFORMANCE

1. SUPPLIER VALUE ADDED METRICS

Company may elect to establish performance standards for Supplier and other
suppliers of Technical Services to Company. Company shall provide feedback to
Supplier on a periodic basis measuring Supplier's performance against these
standards. The standards will measure performance in such areas as service,
access to technology, delivery/flexibility, quality/reliability, and other areas
as may be established by the Company.

In the event Supplier materially fails to provide services or Supplier
repeatedly fails to provide services in accordance with the performance
standards, Company shall notify Supplier in writing of such failure. Within
thirty (30) days of receipt of this notice, Supplier shall perform a root cause
analysis to identify the cause of such failure, correct such failure, provide
Company with a written report detailing the cause of, and procedure for
correcting such failure, and provide Company with reasonable evidence that such
failure will not reoccur.

2. INFORMATION STANDARDS

Company may utilize electronic means to communicate with Supplier in the
performance of this Agreement. To ensure the effective utilization of this
electronic communication Company may establish standards for the information to
be transmitted and the means of communication, which may include standards for
software, data interchanges, transfer speeds, etc. Supplier agrees to conform
with such standards at its own expense and to implement at its expense
reasonable changes and upgrades that may be specified by Company from time to
time.

Company may specify certain standard forms and documents which will be
transmitted electronically between Company and Supplier. Supplier agrees to
utilize the software and communications packages as specified by Company and
take all other actions necessary to enable to transmission and receipt of forms
and documents without additional formatting or processing by Company.

In the event Company utilizes electronic transmission of Requests for Proposal
(RFPs), Company shall not be responsible if Supplier is delayed in receiving
RFPs due to the performance of Supplier's internet provider. If Supplier is so
delayed, Company shall not grant Supplier additional time to respond.

3. SUPPLIER PROFILES

Company will utilize profile information provided by Supplier to develop
forecasts, route requirements, and perform on-going communications with
Supplier. This profile information will be provided by Supplier to Company on a
quarterly basis, not later than the first day of each calendar quarter. It shall
be the responsibility of Supplier to ensure that its profile information is
current and provided on a timely basis. Company shall have no responsibility to
Supplier based upon Supplier's failure to provide profile information on a
timely basis.
<PAGE>   26
                                                           Agreement No. L4U215D
                                                                      Appendix C
                                                                     Page 1 of 2

                     APPENDIX C - SUBCONTRACTOR PERFORMANCE

1. SUBCONTRACTOR CRITERIA

Supplier shall insure that any company selected by Supplier to be a
subcontractor to Supplier under this Agreement is a bona fide consulting company
that publicly represents itself as being engaged in providing technical
consulting services to Supplier and other companies on a contract basis. All
work performed by a subcontractor shall be in accordance with the Article --
Assignment and Subcontracting by Supplier. All subcontracts shall provide that
subcontractors are subject to the terms and conditions of this Agreement,
including but not limited to Use of Information and Export Control.

In the event Supplier elects to subcontract any portion of the Work, Supplier
must adhere to the following guidelines:

A) Supplier must provide a detailed plan for managing the subcontractor
   relationship and verify its implementation.

B) Supplier's proposals or statements of work for any technical projects must
   clearly specify which portions of the project will be subcontracted.

C) Supplier must provide in detail the Work and the specific deliverables to be
   provided by the subcontractor.

D) Supplier shall provide the name and contact for any subcontractor.

E) If Supplier elects to subcontract any portion of the Work on an offshore
   basis (i.e., Work performed outside the United States) Supplier must have the
   specific prior written consent from Company's Technical Representative and
   SMD Representative.

Any work performed by a subcontractor which is not in accordance with the above
guidelines shall be considered a breach by Company.

2. SUBCONTRACTOR CONSULTANTS

Supplier shall ensure that its contracts with its subcontractors contain all
necessary provisions to ensure the transfer to Company all the rights contained
in Article -- Title to Work Product.

3. UTILIZATION OF MINORITY AND WOMEN-OWNED BUSINESSES

It is Company's policy that minority and women-owned business enterprises
(MWBEs) as defined in Attachment A shall have the maximum practicable
opportunity to participate in the performance of contracts. Supplier agrees to
use its good faith efforts to award subcontracts and/or utilize MWBEs to carry
out this policy to the fullest extent consistent with the efficient performance
of this Agreement and without compromise of quality and reliability
expectations.

In addition to these general conditions for MWBE support, Supplier agrees to
(a) use its good faith efforts to utilize MWBEs in support of this Agreement
and strive to increase the percentage of total expenditures from MWBEs to
fulfill Company's purchases each successive year of the Agreement; (b) support
Company's state and regional goals for MWBE and service-disabled veterans
(SDVs) spending in California and other states/regions as may be defined in

<PAGE>   27
                                                           Agreement No. L4U215D
                                                                      Appendix C
                                                                 Page No. 2 of 2

the future; and (c) work with Company to develop opportunities for the
utilization of MWBEs for first tier procurement by Company.

Supplier shall submit to AT&T quarterly reports of work with known MWBEs in the
form of Attachment B in such manner and at such time as Company's
representative may prescribe. Such quarterly reports shall state separately for
minority-owned business enterprises (MBEs), women-owned business enterprises
(WBEs), and, for California, service-disabled veterans (SDVs), the third-party
work which is attributable to Company. In instances where direct correlation
cannot be determined, such MWBE payments may be established by Supplier
comparing Company's payments to Supplier, in that period, to total payments to
Supplier from all of its customers, in that period, and then arriving at
Company's apportionment of such MWBE payments. Nothing in this clause shall
affect or diminish Supplier's obligations as set forth in the assignment and
subcontracting provisions or any other provisions of this Agreement. If
Supplier complies with the provisions of this clause, that will be a factor
Company will consider favorably in making procurement decisions about future
business with Supplier.

4.    SUBCONTRACTOR REPORTS

Supplier shall on a quarterly basis provide Company with a report which lists
all payments made by Supplier to its subcontractors during the preceding
calendar quarter. The subcontractor company must be clearly identified. The
report must also identify any subcontractor company which has been certified as
a Minority or Woman-Owned Business. Supplier shall be responsible for providing
satisfactory evidence of certification of its MWBE subcontractors.

Company reserves the right to establish objectives for Supplier regarding
Supplier's utilization of Minority and Women-Owned Businesses as subcontractors.
<PAGE>   28
                                                           Agreement No. L4U215D
                                                                      Appendix C
                                                                    Attachment A
                                                                 Page No. 1 of 1

            MINORITY AND WOMEN-OWNED BUSINESS ENTERPRISES DEFINITION

DEFINITION OF MWBEs:
An MWBE is defined as a business which is owned, controlled and operated by
minority or women's group members. MWBE ownership exists in a business which is
at least 51% owned by minority or women group members, or in the case of a
publicly held company, a firm which at least 51% of the stock is owned by
minority or women group members. MWBE companies must be located within the
United States, its territories or possessions; and the owners must be United
States citizens. (In California only, legal aliens with permanent resident
status in the United States are also eligible.)

OPERATE/CONTROL:
OPERATE is defined as being actively involved in the day-to-day management.
CONTROL is defined as exercising the power to make policy decisions.

CERTIFICATION PROCESS:
AT&T utilizes a self-certification process in addition to recognizing
certification of MWBEs by agencies such as: Regional affiliates of the National
Minority Supplier Development Council, Small Business Administration 8(a)
certification, State government agencies, municipal government agencies, Women
Business Owners Corporation, Women's Business Enterprise National Council, and
the California Clearinghouse. AT&T accepts certification only from those
agencies who recognize MWBEs as defined in this document.

GROUPS CONSIDERED MINORITIES:
NATIVE AMERICANS: Persons having origins in any of the original peoples of North
America or the Hawaiian Islands, in particular, American Indians, Eskimos,
Aleuts, and Native Hawaiians.
ASIAN PACIFIC AMERICANS: Persons having origins in Asia including, but not
limited to, Japan, China, Vietnam, Korea, Samoa, Guam, the US Trust Territories
of the Pacific, The Philippines, Northern Mariana Islands, Laos, Cambodia,
Taiwan, Burma, Thailand, Malaysia, Indonesia, Singapore, Brunei, Republic of the
Marshall Islands, or the Federated States of Micronesia.
ASIAN INDIAN AMERICANS: Persons having origins in the Indian subcontinent
including, but not limited to India, Pakistan, Bangladesh, Sri Lanka, Bhutan,
or Nepal.
AFRICAN AMERICANS: Persons having origin in any Black racial groups of Africa.
HISPANIC AMERICANS: All persons of Mexican, Puerto Rican, Cuban, South or
Central American, or other Spanish culture or origin.

WOMEN OWNED: A minority women-owned business as defined above is reported in
the minority owned business category. Non-minority women owned businesses are
reported separately.

DISABLED VETERANS: (CALIFORNIA ONLY) A veteran of the military, naval, or air
service of the United States with a service-connected disability who is a
resident of the State of California, and whose disabled veteran status has been
certified by the State Treasurer (in the case of business enterprises seeking
contracts to supply utilities with professional bond services), or the Office
of Small and Minority Business (OSMB) (in the case of business enterprises
seeking contracts to supply utilities with any other type of products or
services.

<PAGE>   29
                                                           Agreement No. L4U215D
                                                                     Page 1 of 4

                                                                     [AT&T LOGO]

ATTACHMENT B: AT&T MWBE SECOND TIER REPORTING FORM
                (Required for National and California Reporting)

PART 1: NATIONAL REPORTING

                     Indirect and Direct Reporting Options

INDIRECT METHOD

1 - Revenues from AT&T $________________________________________________________

2 - AT&T % of Total Revenues____________________________________________________
                              (Revenues from AT&T/Total or Domestic Revenues)

3 - Total MBE Dollars $_________________________________________________________
                                         (Total Payments to MBEs)

4 - Total WBE Dollars $_________________________________________________________
                                         (Total Payments to WBEs)

5 - Total AT&T Attributable MBE $_______________________________________________
                                    (AT&T % of Total Revenues x Total MBE $)

6 - Total AT&T Attributable WBE $_______________________________________________
                                    (AT&T % of Total Revenues x Total WBE $)

7 - Total AT&T Attributable MWBE $______________________________________________
                                               (Line 5 + Line 6)

8 - Goals: MBE $ or %________    WBE $ or %________    Total MWBE $ or %________

DIRECT METHOD

1 - Total AT&T Attributable MBE $_______________________________________________

2 - Total AT&T Attributable WBE $_______________________________________________

3 - Total AT&T Attributable MWBE $______________________________________________

4 - Goals: MBE $ or %________    WBE $ or %________    Total MWBE $ or %________

Reporting Period:_________________________________  Date:_______________________

Company Name:__________________________________  Name of CEO:___________________

Address:________________________________________________________________________

        ________________________________________________________________________

Preparer's Name:________________________________________  Phone:________________

Title:__________________________________________________  Fax:__________________

<PAGE>   30
                                                           Agreement No. L4U215D
                                                                     Page 2 of 4

                      AT&T MWBE SECOND TIER REPORTING FORM

PART II: CALIFORNIA REPORTING ONLY

                     Indirect and Direct Reporting Options

INDIRECT METHOD
---------------

1 - Revenues from AT&T $
                        --------------------------------------------------------
2 - AT&T % of Total Revenues
                            ----------------------------------------------------
                               (Revenues from AT&T/Total Domestic Revenues)
3 - Total MBE Dollars $
                       ---------------------------------------------------------
4 - Total WBE Dollars $
                       ---------------------------------------------------------
5 - Total SDV Dollars $
                       ---------------------------------------------------------
6 - Total AT&T Attributable MBE $
                                 -----------------------------------------------
                                    (AT&T % of Total Revenues x Total MBE $)
7 - Total AT&T Attributable WBE $
                                 -----------------------------------------------
                                    (AT&T % of Total Revenues x Total WBE $)
8 - Total AT&T Attributable SDV $
                                 -----------------------------------------------
                                    (AT&T % of Total Revenues x Total SDV $)
9 - Total AT&T Attributable MWSDVBE $
                                     -------------------------------------------
                                               Line 6 - Line 7 + Line 8)
10 - Goals: MBE$ or %   WBE $ or %    SDV $ or %   Total MWSDVBE $ or %
                     ---          ---           ---                    ---------

DIRECT METHOD
-------------

1 - Total AT&T Attributable MBE $
                                 -----------------------------------------------
2 - Total AT&T Attributable WBE $
                                 -----------------------------------------------
3 - Total AT&T Attributable SDV $
                                 -----------------------------------------------
4 - Total AT&T Attributable MWSDVBE $
                                     -------------------------------------------

5 - Goals: MBE $ or %    WBE $ or %    SDV $ or %   Total MWSDVBE $ or %
                     ---          ---           ---                    ---------
Reporting Period:                                        Date:
                 ---------------------------------------      ------------------
Company Name:                               Name of CEO:
             ------------------------------             ------------------------
Address:
       -------------------------------------------------------------------------

Preparer's Name:                                         Phone:
                -----------------------------------------      -----------------
Title:                                                   Fax:
      ---------------------------------------------------    -------------------

<PAGE>   31
                                                           Agreement No. L4U215D
                                                                     Page 3 of 4

                                                                     [AT&T LOGO]

                      AT&T MWBE SECOND TIER REPORTING FORM

                     SECOND TIER REPORTING SUPPLIER LISTING
                     --------------------------------------

CALIFORNIA REPORTING ONLY

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                                                VON NUMBER
                                                                  OR OSMB         ETHNIC
                                                SERVICE         REFERENCE         CODE/       YEAR TO
     SUPPLIER       ADDRESS       PHONE       DESCRIPTION         NUMBER           SDV         DATES
<S>                 <C>           <C>         <C>              <C>              <C>          <C>
---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------
</TABLE>

If additional space is needed to list suppliers, please make copies of this
page.

Mail or fax return report:         Jackie Sherrod
                                        P.O. Box 25000
                                        Room GC1 - 3E10
                                        Greensboro, NC  27420-5000
                                        910-279-2434 (Fax)

<PAGE>   32
                                                           Agreement No. L4U215D
                                                                     Page 4 of 4

                                                                     [AT&T LOGO]

Form(s) Completion Instructions

If a supplier can not track direct MWBE content, the INDIRECT METHOD portion of
the report should be completed.

If a supplier has the capability to track MWBE content directly attributable to
the product they sell to AT&T, the DIRECT METHOD portion of the report should
be completed.

If a supplier does business with AT&T in multiple states, including California,
then both parts of the report should be completed - Part I for all states
combined and Part II for California alone.  In the California report, SDV
sub-contracting dollars should also be provided.

CALIFORNIA REPORTING

If a supplier ships to an AT&T organization located in California, only MWBEs
verified by the California Clearinghouse should be reported and the SECOND TIER
REPORTING SUPPLIER LISTING must also be completed. This information is
furnished to the California PUC along with our annual filing. If the supplier
does not have any dollars to report in California with verified MWSDVBE
suppliers, the supplier should mark "NONE" across Part II of the form.

Service Description = brief description of products & services provided by
company

VON Number = California Clearinghouse Verification Order Number

OSMB Reference Number = State of California's Office of Small & Minority
Business Reference Number

CALIFORNIA CLEARING HOUSE

The California Clearinghouse is responsible for verifying that WMBE applicants
meet the established eligibility criteria. The Clearinghouse solely verifies
that a business meets eligibility criteria and maintains the information in
its database, which is available by participating utilities and the California
Public Utilities Commission. The verification process entails the thorough
review of a firm's Verification Application with required documents
demonstrating evidence of minority, ownership, management and control.
Questions concerning the Clearinghouse Verification process can be directed to
their San Francisco office on (800) 359-7998.

COMPARABLE AGENCY VERIFICATION PROCEDURE (CALIFORNIA)

Business which have been certified as MBEs, WBEs, or Disadvantage Enterprises
(DBEs) by any of the comparable agencies may apply for WMBE Verification to the
California Clearinghouse by simply submitting 1) a fully executed "WMBE
Clearinghouse Verification Application" and 2) a copy of a current letter or
certification which grants MBE, WBE, or DBE status from any of the following
agencies. No other documents are needed.

                              COMPARABLE AGENCIES

California Department of Transportation (Caltrans)           City of Fresno
City of San Diego, Equal Opportunity
  Contracting Program (EOCP)                                 City of Oakland
Los Angeles County Metropolitan
  Transportation Authority  (MTA)                            Los Angeles County
Los Angeles Unified School District                          Contra Costa County
Regional Transit Coordinating Council
  of the Bay Area (RTCC)                                     Port of Oakland
Small Business Administration (SBA) 8(a)

Questions regarding the AT&T form should be directed to Jackie Sherrod at
910-279-2430.

The completed AT&T form should be mailed or faxed to:  Jackie Sherrod
                                                       AT&T Supplier Management
                                                       P.O. Box 25000
                                                       Room GC1 - 3E10
                                                       Greensboro, NC 27420-5000
                                                       910-279-2434 (Fax)

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