Document:

Exhibit 10.23

 

Hawaiian Telcom &
Accenture CONFIDENTIAL

 

Amendment
Number Four

 

To
Application Services Agreement

 

August 31,
2007

 

 

AMENDMENT
NUMBER FOUR

 

TO
APPLICATION SERVICES AGREEMENT

 

This Amendment Number Four (“Amendment”),
effective as of August 31, 2007 (the “Amendment Effective Date”), is
between Hawaiian Telcom Communications, Inc. (“Hawaiian Telcom”) and
Accenture LLP (“Accenture”). Accenture and Hawaiian Telcom may be referred to
in this Amendment individually as “Party” and together as “Parties.”

 

The Parties entered into
that certain Application Services Agreement, effective as of February 5,
2007 (the “Agreement”), which the Parties now desire to amend.

 

The
Parties agree to modify and amend the Agreement, as follows:

 

1.     Amendment to Exhibit B-1: Section 1.2,
Term, of Exhibit B-1, Recovery Services Statement of Work, is modified to read,
in its entirety, as follows:

 

 “This Statement of Work
shall commence on the Effective Date and expire on December 31, 2007
unless an extension is otherwise agreed upon in writing by the Parties (the “Recovery
Services Term”), provided that the expiration of this Statement of Work shall
not limit any of the warranties provided for in the Agreement.”

 

2.     Further Amendments:  During the week of October 15,
2007, representatives of the Parties shall meet to discuss in good faith
changes to the Services, the approach to the Services, whether the measurement
month for the assessment of the Balanced Scorecard should be changed from August 2007,
and any related changes in fees or charges payable pursuant to the
Agreement.  In connection with such good
faith discussions, no later than November 2, 2007, the Parties will, if,
and as mutually agreed, execute a Contract Change or Amendment to the
Agreement, in either case, to reflect such changes to the Services, the
approach to the Services, the measurement month for the assessment of the
Balanced Scorecard, and any related changes in fees or charges payable pursuant
to the Agreement, if any.

 

3.     Defined Terms: Any terms not
defined in this Amendment will have the same meaning as in the Agreement.

 

4.     Effect
of Amendment:  Unless otherwise amended herein,
all terms and conditions of the Agreement remain unmodified and in full force
and effect.

 

* * * * * * *

 

[Balance of page intentionally
left blank; signature page follows]

 

1

 

IN
WITNESS WHEREOF, this Amendment has been duly executed by and on behalf of the
Parties hereto as of the Effective Date.

 

HAWAIIAN TELCOM COMMUNICATIONS, INC.

 

	
  By:

  	
   

  	
  /s/ Michael S. Ruley

  	
   

  
	
   

  	
   

  	
   

  
	
  Name:

  	
   

  	
  Michael S. Ruley

  
	
   

  	
   

  	
   

  
	
  Title:

  	
   

  	
  Chief Executive Officer

  
	
   

  	
   

  	
   

  
	
  Date:

  	
   

  	
  October 8, 2007

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  ACCENTURE LLP

  
	
   

  	
   

  	
   

  
	
  By:

  	
   

  	
  /s/ Timothy A. Hale

  	
   

  
	
   

  	
   

  	
   

  
	
  Name:

  	
   

  	
  Timothy A. Hale

  
	
   

  	
   

  	
   

  
	
  Title:

  	
   

  	
  Partner

  
	
   

  	
   

  	
   

  
	
  Date:

  	
   

  	
  October 8, 2007

  

 

2Exhibit
10.24

 

Hawaiian Telcom & Accenture CONFIDENTIAL

 

Amendment Number Five

 

To Application Services Agreement

 

September 15, 2007

 

 

AMENDMENT NUMBER FIVE

 

TO APPLICATION SERVICES AGREEMENT

 

This Amendment Number Five (“Amendment”),
effective as of September 15, 2007 (the “Effective Date”), is between Hawaiian
Telcom Communications, Inc. (“Hawaiian Telcom”) and Accenture LLP
(“Accenture”). Accenture and Hawaiian Telcom may be referred to in this
Amendment individually as “Party” and together as “Parties.”

 

The Parties
entered into that certain Application Services Agreement, effective as of
February 5, 2007 (the “Agreement”), which the Parties now desire to amend.

 

The Parties agree to modify and amend the
Agreement, as follows:

 

1.     New Statement of Work: Exhibit B-7, Infrastructure Management Services, is
added to the Agreement as a new Statement of Work. Exhibit B-7 is attached to
this Amendment as Attachment A.

 

2.     Defined Terms: Any terms not defined in this Amendment will have the same meaning as
in the Agreement.

 

3.     Effect of Amendment:  Unless otherwise amended herein,
all terms and conditions of the Agreement, as previously amended, remain
unmodified and in full force and effect.

 

* * * * * * *

 

[Balance
of page intentionally left blank; signature page follows]

 

2

 

IN WITNESS WHEREOF, this Amendment has been
duly executed by and on behalf of the Parties hereto as of the Effective Date.

 

HAWAIIAN
TELCOM COMMUNICATIONS, INC.

 

	
  By:

  	
   

  	
  /s/
  Michael S. Ruley

  	
   

  
	
   

  	
   

  	
   

  
	
  Name:

  	
   

  	
  Michael
  S. Ruley

  
	
   

  	
   

  	
   

  
	
  Title:

  	
   

  	
  Chief
  Executive Officer

  
	
   

  	
   

  	
   

  
	
  Date:

  	
   

  	
  October
  12, 2007

  

 

 

ACCENTURE
LLP

 

	
  By:

  	
   

  	
  /s/
  Timothy A. Hale

  	
   

  
	
   

  	
   

  	
   

  
	
  Name:

  	
   

  	
  Timothy
  A. Hale

  
	
   

  	
   

  	
   

  
	
  Title:

  	
   

  	
  Partner

  
	
   

  	
   

  	
   

  
	
  Date:

  	
   

  	
  October
  9, 2007

  

 

3Exhibit
10.25

 

Hawaiian Telcom & Accenture CONFIDENTIAL

 

Amendment Number Six

 

To Application Services Agreement

 

November 2, 2007

 

 

AMENDMENT NUMBER SIX

 

TO APPLICATION SERVICES AGREEMENT

 

This Amendment Number Six (“Amendment”),
effective as of November 2, 2007 (the “Amendment Effective Date”), is
between Hawaiian Telcom Communications, Inc. (“Hawaiian Telcom”) and
Accenture LLP (“Accenture”). Accenture and Hawaiian Telcom may be referred to
in this Amendment individually as “Party” and together as “Parties.”

 

The Parties entered into that certain
Application Services Agreement, effective as of February 5, 2007 (the “Agreement”),
which the Parties amended effective August 31, 2007 by Amendment Number
Four. The Parties now desire to amend the Further Amendments section of
Amendment Number Four.

 

The Parties agree to modify and amend the
Agreement, as follows:

 

1.               The “Further Amendments”
section of Amendment Number Four is hereby replaced in its entirety by the
following:

 

Further Amendments. During the week
of October 15, 2007, representatives of the Parties shall meet to discuss
in good faith changes to the Services, the approach to the Services, whether
the measurement month for the assessment of the Balanced Scorecard should be
changed from August 2007, and any related changes in fees or charges
payable pursuant to the Agreement. In connection with such good faith discussions,
no later than November 16, 2007, the Parties will, if, and as mutually
agreed, execute a Contract Change or Amendment to the Agreement, in either
case, to reflect such changes to the Services, the approach to the Services, the
measurement month for the assessment of the Balanced Scorecard, and any related
changes in fees or charges payable pursuant to the Agreement, if any.

 

2.               Defined
Terms: Any terms not defined in this Amendment will have the same meaning as
in the Agreement.

 

3.               Effect
of Amendment:  Unless otherwise amended herein,
all terms and conditions of the Agreement, as previously amended, remain
unmodified and in full force and effect.

 

* * * * * * *

 

[Balance of page intentionally left blank; signature page follows]

 

1

 

IN WITNESS WHEREOF, this Amendment has been
duly executed by and on behalf of the Parties hereto as of the Amendment Effective
Date.

 

HAWAIIAN TELCOM COMMUNICATIONS,
INC.

 

	
  By:

  	
  /s/ Michael S. Ruley

  	
   

  
	
   

  	
   

  
	
  Name:

  	
  Michael S. Ruley

  
	
   

  	
   

  
	
  Title:

  	
  Chief Executive Officer

  
	
   

  	
   

  
	
  Date:

  	
  November 2, 2007

  
	
   

  	
   

  
	
   

  	
   

  
	
  ACCENTURE LLP

  
	
   

  
	
  By:

  	
  /s/ Timothy A. Hale

  	
   

  
	
   

  	
   

  
	
  Name:

  	
  Timothy A. Hale

  
	
   

  	
   

  
	
  Title:

  	
  Partner

  
	
   

  	
   

  
	
  Date:

  	
  November 2, 2007

  

 

2Exhibit
10.26

 

Hawaiian Telcom & Accenture CONFIDENTIAL

 

Amendment Number Seven

 

To Application Services Agreement

 

November 15, 2007

 

 

AMENDMENT NUMBER SEVEN

 

TO APPLICATION SERVICES
AGREEMENT

 

This Amendment Number Seven (“Amendment”),
effective as of November 15, 2007 (the “Amendment Effective Date”), is
between Hawaiian Telcom Communications, Inc. (“Hawaiian Telcom”) and
Accenture LLP (“Accenture”). Accenture and Hawaiian Telcom may be referred to
in this Amendment individually as “Party” and together as “Parties.”

 

The Parties entered into that certain
Application Services Agreement, effective as of February 5, 2007 (the “Agreement”),
which the Parties amended effective August 31, 2007 by Amendment Number
Four. The Parties now desire to amend the Further Amendments section of
Amendment Number Four, which section was subsequently amended by Amendment
Number Six effective November 2, 2007.

 

The
Parties agree to modify and amend the Agreement, as follows:

 

1.               The “Further Amendments”
section of Amendment Number Four is hereby replaced in its entirety by the
following:

 

Further Amendments. During the week
of October 15, 2007, representatives of the Parties shall meet to discuss
in good faith changes to the Services, the approach to the Services, whether
the measurement month for the assessment of the Balanced Scorecard should be
changed from August 2007, and any related changes in fees or charges
payable pursuant to the Agreement. In connection with such good faith
discussions, no later than November 30, 2007, the Parties will, if, and as
mutually agreed, execute a Contract Change or Amendment to the Agreement, in
either case, to reflect such changes to the Services, the approach to the
Services, the measurement month for the assessment of the Balanced Scorecard,
and any related changes in fees or charges payable pursuant to the Agreement,
if any.

 

2.               Defined
Terms: Any terms not defined in this Amendment will have the same meaning as
in the Agreement.

 

3.               Effect
of Amendment:  Unless otherwise amended herein,
all terms and conditions of the Agreement, as previously amended, remain
unmodified and in full force and effect.

 

* * * * * * *

 

[Balance of page intentionally
left blank; signature page follows]

 

1

 

IN
WITNESS WHEREOF, this Amendment has been duly executed by and on behalf of the
Parties hereto as of the Amendment Effective Date.

 

HAWAIIAN TELCOM COMMUNICATIONS, INC.

 

	
  By:

  	
  /s/ Michael S. Ruley

  	
   

  
	
   

  	
   

  
	
  Name:

  	
  Michael S. Ruley

  
	
   

  	
   

  
	
  Title:

  	
  Chief Executive Officer

  
	
   

  	
   

  
	
  Date:

  	
  November 11, 2007

  
	
   

  	
   

  
	
   

  	
   

  
	
  ACCENTURE LLP

  
	
   

  
	
  By:

  	
  /s/ Timothy A. Hale

  	
   

  
	
   

  	
   

  
	
  Name:

  	
  Timothy A. Hale

  
	
   

  	
   

  
	
  Title:

  	
  Partner

  
	
   

  	
   

  
	
  Date:

  	
  November 16, 2007

  

 

2

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