Document:

Prepared by MerrillDirect

Exhibit 10.12 (iii)

Interactive Intelligence, Inc.

LETTER OF ASSIGNMENT

March 15, 2001

Jerry Fleming

Interactive Intelligence,  Inc.

1332 Wildhorse Parkway

Wildwood MO 63005

Dear Jerry:

This letter of assignment (“Agreement”) is to
confirm our France relocation offer to you (“the Employee”) as Executive VP,
Americas and EMEA Sales for Interactive Intelligence, Inc. (“the Company”), and
our mutual understanding concerning the general terms and conditions applicable
in the foregoing capacity.  This
assignment shall be in accordance with the following terms and conditions for
the duration of your assignment:

	 	1.	Employing Company:	Interactive Intelligence, Inc.
	 	 	 	8909 Purdue Road, Suite 300
	 	 	 	Indianapolis, Indiana 46268
	 	 	 	 
	 	2.	Position:	Executive VP, Americas and EMEA Sales
	 	 	 	 
	 	3.	Work Location:	Aix-en-Provence, France
	 	 	 	 
	 	4.	Point of Origin:	St. Louis, Missouri
	 	 	 	 
	 	5.	Length of Assignment:	Thru August 31, 2002
	 	 	 	 
	 	6.	Effective Date:	April 1, 2001
	 	 	 	 
	 	7.	Salary:	$200,000 annually
	 	 	 	 
	 	8.	Incentive Compensation:	Per attached Comp Plan

It is our goal to provide you with a
compensation package comparable to what you would receive as an employee based
in St. Louis, Missouri.  In that regard,
consideration is given to additional housing and automobile costs which you may
reasonably expect to incur during your international assignment in
Aix-en-Provence, France.

This agreement and the benefits contained herein
are contingent upon your being authorized to work and reside in the Host
Country.  If you lose your authorization
to work in the Host Country at any time, for any reason during the life of this
agreement, the Company will consider your circumstances, but may, at its sole
discretion, consider all or any portion of this agreement void.

You understand and agree that the differential
payments and adjustments described below as well as any other allowances or
gratuities provided by the Company to you under this Agreement are, at the
election of the Company, in substitution for the statutory benefits required
under the laws of the Host Country to compensate employees who are not entitled
to receive these contractual benefits.

8.   Income Tax Equalization

At the Company’s expense and as required, Ernst
& Young LLP will advise you as to the filing requirements in the home and
host countries, and will assist you with annual tax return preparation and
filings.  As required, Ernst & Young
LLP will also prepare the annual tax equalization calculation, in which your
income will be equalized (or theoretically taxed using the home country rates).

9.          Relocation Allowance

You will be provided a relocation allowance up
to $10,000 for properly documented one-time expenses.  This allowance would include items such as shipments, electrical
appliance replacement, France work permits and other personal licenses, and
other miscellaneous expenses incurred solely because of the move.  This allowance will be paid directly to you
and must be accounted for, with any excess funds returned, by September 30,
2001.

10.        Host Country Housing

You will be provided an allowance for suitable
housing at the host location.  The
Company will pay up to $5,000 per month for rental expense, including
utilities, throughout your assignment. 
The rent allowance will be paid directly to the landlord and the
utilities will be paid either to the landlord or you.

11.        Host Country Automobiles

You will be provided an allowance for
automobiles at the host location.  The
Company will pay up to $1,300 per month for automobile leasing and insurance expenses
throughout your assignment.  The
automobile allowance will be paid directly to the lessor or you.

12.  Schooling Reimbursement

The Company will reimburse tuition and other
associated fees for your daughter while attending the International Bilingual
School of Provence (or similar) during the typical school year (September
through June).  This reimbursement may
be paid either to you or directly to the school.

             The
company will reimburse tuition and other associated fees for your son while
attending a College or University in France during the typical school year
(September thru June) at the rate of 50% of the fees up to $4,500. This
reimbursement may be paid either to you or directly to the school.

13.  Home Leave Allowance

Each calendar year while located in
Aix-en-Provence your family is eligible for a $3,500 Home Leave Allowance to
travel to the home country.

14.  Benefits

You are entitled to participation in benefit
programs similar to Company-sponsored US programs for medical, dental, vision,
and retirement coverage.  If applicable,
the Company will either pay directly or reimburse you for all foreign
government social benefits costs. In return, you agree that any foreign
government social benefit made payable to you upon your termination, severance,
or retirement from a foreign subsidiary or affiliate will be payable to the
Company.

15.  Other Considerations

	 	             a)
  Your assignment is anticipated to last through August 31, 2002.  However, you acknowledge that the Company
  may re-assign you to the Home Country at any time and terminate the terms of
  this agreement. Upon either completion of your assignment or termination of
  your employment without cause, you will be eligible for relocation benefits
  in connection with your transfer back to the Home Country in accordance with
  the current relocation guidelines of the Company.
	 	 
	 	             b)
  In the event you voluntarily resign from this position, payment of
  differentials or relocation allowances will be prorated based on the length
  of your assignment term. The Company will direct you concerning the repayment
  of money advanced to you or on your behalf. You agree to timely reimburse the
  Company as directed in this instance.
	 	 
	 	             c)
  The terms and conditions of this Agreement shall at all times be governed by
  the laws of the United States and the state of Indiana. All issues relating
  to the Agreement’s validity, construction, performance, and termination shall
  be subject to such laws. Notwithstanding the terms and provisions outlined
  herein, this agreement is not intended as, nor does it imply, a guarantee of
  employment or an employment contract. Employment at Interactive Intelligence,
  Inc. is “at will.”

 

	 	             d)          All other terms and conditions of
  your assignment not specifically covered by this Letter of Assignment shall be
  governed by the  terms and conditions
  of your existing employment agreement.
	 	 
	 	             e)          We realize that it is difficult to
  foresee all of the future problems in connection with this assignment and
  your return at the conclusion thereof. 
  While we have tried to cover major known conditions in this letter,
  questions may arise regarding other items. We will gladly discuss such items
  with you at the proper time, and I am sure that we will be able to arrive at
  reasonable solutions.
	 	 
	 	Please signify your understanding of, and
  agreement with, the terms of this agreement by initialing each page and
  signing the last page of this letter.
	 	 
	 	Sincerely,

 

	 	/s/ Donald E. Brown	4/1/01	 	 /s/
  Keith A. Midkiff	4/1/01
	 	

	 	

	 	CEO	Date	 	VP,
  Finance	Date
	 	 	 	 	 	 
	 	 	 	 	 	 
	 	I
  agree to the terms and conditions covering my assignment to Aix-en-Provence
  as set forth in the above letter.
	 	 	 	 	 	 
	 	/s/Jeremiah
  J. Fleming	4/1/01	 	 	 
	 	

	 	 
	 	Executive
  VP, Americas and EMEA Sales	DatePrepared by MerrillDirect

Exhibit 10.17 (ii)

MODIFICATION AND/OR EXTENSION
AGREEMENT

	Date:	April 30, 2001	 
	 	 	 	 
	Borrower:	Interactive Intelligence, Inc.	 
	 	 	 	 
	Lender:	KEYBANK NATIONAL ASSOCIATION	 
	 	 	 
	 	Dated  
  December 21, 2000, in the principal  amount of  $5,000,000,00.	 
	 	 	 	 	 	 
	Loan #:	0100429074/10001	 
									

             FOR
VALUE RECIEVED, Borrower and Lender hereby agree to modify the above-referenced
Loan and Promissory Note and/or Loan Agreement as follows:

	1.	MODIFICATION AND/OR EXTENSION PROVISIONS.
	 	 
	 	•	The maturity date of the Loan is hereby
  extended to April 29, 2002.
	 	 	 	 	 
	 	•	Effective April 30 2001 the covenant
  entitled Total Senior Liabilities to Adjusted Capital Ratio, is hereby
  changed to 1.50 to 1.00.
	 
	2.	CONDITIONS.  The
  modifications and/or extension described above are subject to and conditioned
  upon Borrower's full satisfaction of all of the following conditions on or
  before the date first stated above, time being of the essence.
	 
	 	A.	There shall be no uncured event of default
  under the Loan, nor any event or condition which with notice or the passage
  of time would be an event of default thereunder.
	 	 	 
	 	B.	Borrower shall deliver to Lender a fully
  executed original of this Modification and/or Extension Agreement.
	 	 	 
	 	C.	All expenses incurred by Lender in connection
  with this Agreement (including without limitation, attorney fees, recording
  charges, charges for title policy update(s), escrow charges, costs of
  obtaining updated or additional appraisal(s) or collateral valuations, if
  required by Lender) shall be paid by Borrower.
	 	 	 
	3.	GENERAL PROVISIONS. Except as modified above, all other
  provisions of the Promissory Note and any other documents securing or
  relating to the Loan (the "Loan Documents") remain in full force
  and effect.  All security given for
  the Loan and all guarantees of the Loan (as applicable) shall continue in
  full force.  Borrower warrants and
  represents to Lender that it has full right, power and authority to enter
  into this agreement and to perform all its obligations hereunder, and that
  all information and materials submitted to Lender in connection with this
  modification are accurate and complete. Borrower warrants that no default
  exists under the Loan Documents. Borrower reaffirms its obligation to pay the
  Loan in full and reaffirms the validity and enforceability of the Loan
  Documents, without set-off, counterclaim or defense.
							

 

 

	LENDER:	 	BORROWER:
	KeyBank National Association	 	Interactive Intelligence, Inc.
	

	 	

	 	 	 
	By:	 	By: 
  /s/ Donald E. Brown
	

	 	

	Authorized Officer	 	Donald E. Brown, M.D., President & CEO
	 	 	 
	By:	 	By: 
  /s/ Michael J. Tavlin
	

	 	

	 	 	Michael J. Tavlin, SVP, CFO & Secretary

 

Indiana/Michigan

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