Document:

EX-10.14.1

 

EXHIBIT
10.14.1
CONFIDENTIAL TREATMENT REQUESTED

Google Services Agreement

This Google Services Agreement (“GSA”) is entered into by and between Google Inc.
(“Google”) and Synacor, Inc., a corporation formed under the laws of State of Delaware
(“Customer”). This GSA shall be effective as of the GSA Effective Date set forth in the signature
block below.

1 Services.

1.1 Services. Subject to the terms and conditions of this GSA, Google will provide
Customer, and Customer will procure from Google, certain services (the “Services”) for the fees
set forth in each Google Order Form executed by Customer and Google (each, an “Order Form”). Each
Order Form will be pursuant to Google’s then current order form, and will incorporate by reference
the terms of this GSA as of the Order Form Effective Date set forth therein (the “Order Form
Effective Date”). In the event of any conflict between the provisions of any Order Form and the
provisions of this GSA, the provisions of the Order Form shall control. Customer will not be
obligated to purchase from Google, and Google will not be obligated to provide Customer, services
by entering into this GSA unless and until the parties execute and deliver an Order Form
incorporating this GSA. As used herein, “Search Results” means the search results provided by
Google through the search Service ordered by Customer in the applicable Order Form; and
“Advertising Results” means the advertisements provided by Google through the AdSense Service
ordered by Customer in the applicable Order Form.

1.2 Beta Features. Certain Services may include features which are identified by Google as
“Beta” or are otherwise unsupported under Google’s then current technical documentation (“Beta
Features”). Such Beta Features are provided “as is” and any use thereof shall be undertaken solely
at Customer’s own risk. Google reserves the right, in its sole discretion, to include or cease
providing Beta Features as part of any Services at any time.

1.3 Support. Subject to the terms and conditions of the Agreement, Google shall provide
technical support services to Customer during the Services Term (as defined below), in accordance
with Google’s then current support guidelines in effect (“Technical Support Services” or “TSS”).
Prior to making any support request to Google, Customer shall first use reasonable efforts to fix
any error, bug, malfunction, or network connectivity defect on its own without any escalation to
Google. Thereafter, a single technical employee of Customer designated on the Order Form
(“Technical Contact”) may submit a written request for TSS via email to the applicable Google
alias set forth in the Order Form, or such other email address that Google may provide with
advance notice from time to time. Customer shall provide support services to End Users at its own
expense.

2 Customer Obligations.

2.1 Prohibited Actions. Customer shall not, and shall not allow any third party (including
and third party client to which Customer provides any services) to: (a) edit, modify, truncate,
filter or change the order of the information contained in any Search Results and/or Advertising
Results without Google’s prior written consent, including, but not limited to commingling Search
Results and/or Advertising Results with non-Google provided search results or advertising; (b)
frame any Site page which contain any Search Results and/or Advertising Results (“Results Page”)
or any Web page which may be accessed by clicking on any portion of an Search Result and/or
Advertising Result (in each case, a “Referring Page”); (c) redirect an End User away from the
Referring Page, provide a version of the Referring Page different from the page an End User would access by going directly to the Referring Page or intersperse any
content between a Search Result and/or Advertising Result and the Referring Page; (d) display any
Search Results and/or Advertising Results to any third parties other than End Users; (e) enter into
any arrangement or agreement under which any third party pays Customer fees, Customer pays the
third party fees, or either shares with the other any revenue payments and/or royalties for any
Search Results and/or Advertising Results displayed on the Site; (f) display any Search Results
and/or Advertising Results in pop-up, pop-under, exit windows, expanding buttons, or animation; (h)
minimize, remove or otherwise inhibit the full and complete display of any Results Page (including
any Search Results and/or Advertising Results), and the corresponding Referring Pages accessed by
clicking on any portions thereof; (i) directly or indirectly generate queries, or impressions of or
clicks on Search Results and/or Advertising Results, through any automated, deceptive, disingenuous
or other fraudulent means (including, but not limited to, click spam, robots, macro programs, and
Internet agents); or (j) encourage or require End Users or other persons, either with or without
their knowledge, to click on Search Results and/or Advertising Results through offering incentives
or any other methods that are manipulative, deceptive, malicious or fraudulent (each of the
foregoing acts in subsections (i) and (j) a “Fraudulent Act”).

2.2 Site Content. No Site shall contain any pornographic, hate-related or violent content
or contain any other material, products or services that violate or encourage conduct that would
violate any criminal laws, any other applicable laws, or any third party rights.

2.3 Deployment & Access. Customer shall be responsible for use of or access to any
Services which are not in compliance with the terms of the Agreement or not otherwise approved by
Google, and Customer shall monitor and disable any such access or use by unauthorized parties
(including, but not limited to, spammers or any third party sites). Furthermore, at all times
during the Services Term, Google reserves final approval authority with respect to the means used
by Customer to deploy the Services, and in the event Google disapproves of such deployment, Google
shall have the right, upon written notice to Customer, to suspend any continued use of the
applicable Services until such time Customer implements adequate corrective modifications as
reasonably required and determined by Google. Google may send uncompensated test queries to the
Sites at any time to verify Customer’s compliance with any requirements contained in the
Agreement.

3 [*].

					
	 	 	 	 	 
	 
	 	 
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*CERTAIN
INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

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4 Ownership; License Grants.

4.1 Intellectual Property Rights; Brand Features. For purposes of the Agreement: (a)
“Intellectual Property Rights” means any and all rights existing from time to time under patent
law, copyright law, semiconductor chip protection law, moral rights law, trade secret law,
trademark law, unfair competition law, publicity rights law, privacy rights law, and any and all
other proprietary rights, as well as, any and all applications, renewals, extensions, restorations
and reinstatements thereof, now or hereafter in force and effect worldwide; and (b) “Brand
Features” means the trade names, trademarks, service marks, logos, domain names, and other
distinctive brand features of each party, respectively, as secured by such party from time to time.

4.2 Google Rights. Google shall own all right, title and interest, including without
limitation all Intellectual Property Rights (as defined below), relating to the Services (and any
derivative works or enhancements thereof), including but not limited to, all software, technology,
information, content, materials, guidelines, documentation, and the protocols for implementing the
Services (the “Google Data Protocol”). Customer shall not acquire any right, title, or interest
therein, except for the limited use rights expressly set forth in the Agreement. Any rights not
expressly granted herein are deemed withheld. Customer shall not, and shall not allow any third
party to: (a) modify, adapt, translate, prepare derivative works from, decompile, reverse
engineer, disassemble or otherwise attempt to derive source code from any Services, the Google
Data Protocol, or any other Google technology, content, data, routines, algorithms, methods, ideas
design, user interface techniques, software, materials, and documentation; (b) remove, deface,
obscure, or alter Google’s copyright notice, trademarks or other proprietary rights notices
affixed to or provided as a part of any Services, the Google Data Protocol, or any other Google
technology, software, materials and documentation; (c) “crawl”, “spider”, index or in any
non-transitory manner store or cache information obtained from the Services (including, but not
limited to, Search Results and/or Advertising Results, or any part, copy or derivative thereof);
(d) transfer, sell, lease, syndicate, sub-syndicate, lend, or use for co-branding, timesharing,
service bureau or other unauthorized purposes any Services or access thereto (including, but not
limited to Search Results and/or Advertising Results, or any part, copy or derivative thereof);
(e) directly or indirectly access, launch and/or activate the Services through or from, or
otherwise incorporate the Services in, any software application, Web site or other means other
than the Site, and then only to the extent expressly permitted herein; (f) engage in any action or
practice that reflects poorly on Google or otherwise disparages or devalues Google’s reputation or
goodwill; or (g) create or attempt to create a substitute service or product through use of any of
the Services or proprietary information related thereto.

4.3 Customer Rights. Customer, its licensors, or other applicable third party providers
own all Intellectual Property Rights in and to any editorial, text, graphic, audiovisual, and
other content that is served to End Users of the Sites and that is not provided by Google
(“Customer Content”). Google shall not acquire any right, title or interest in or to such Customer
Content, except as provided herein.

4.4 License Grants; Brand Features. Each party shall own all right, title and interest,
including without limitation all Intellectual Property Rights, relating to its Brand Features.
Google grants to Customer a nonexclusive and nonsublicensable license during the Services Term to
display Google Brand Features solely for the purposes expressly set forth under the Agreement.
Some, but not all examples of Google Brand Features are located at:
http://www.google.com/permissions/trademarks.html (or such other URLs Google may provide
from time to time). Notwithstanding anything to the contrary contained in this Agreement, Google
reserves the right at all times to revoke any rights that may have been granted to Customer to use the
Google Brand Features upon providing Customer with written notice thereof and a reasonable time for
Customer to cease any such usage. Customer grants to Google a nonexclusive and non-sublicensable
license during the Services Term to include Customer’s name and logo in presentations, marketing
materials, customer lists, and Web site listings of customers. Each party will submit all materials
of any kind containing the other party’s Brand Features (other than in customer lists) to the other
party for approval prior to release to the public. Furthermore, Customer agrees to adhere to
Google’s then current Brand Feature use guidelines, and any content contained or referenced
therein, which may be found at the following URL:
http://www.google.com/permissions/guidelines.html (or such other URL Google may provide
from time to time). Except as set forth in the Agreement, neither party acquires any right, title
or interest in or to the other party’s Brand Features. All use by Google of Customer Brand Features
(including any goodwill associated therewith) shall inure to the benefit of Customer and all use by
Customer of Google Brand Features (including any goodwill associated therewith) shall inure to the
benefit of Google. No party shall challenge or assist others to challenge the Brand Features of the
other party (except to protect such party’s rights with respect to its own Brand Features) or the
registration thereof by the other party, nor shall either party attempt to register any Brand
Features or domain names that are confusingly similar to those of the other party.

5 Payment.

5.1 Fees. The fees and payment terms for the Services shall be set forth in the applicable
Order Form.

5.2 Taxes and Other Charges. All payments under the Agreement are exclusive of taxes
imposed by any governmental entity. Customer shall pay any applicable taxes, including sales, use,
personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes
and duties imposed by governmental agencies of whatever kind and imposed with respect to the
transactions for Services provided by Google under the Agreement, including penalties and
interest, but specifically excluding taxes based upon Google’s net income. When Google has the
legal obligation to collect any applicable taxes, the appropriate amount shall be invoiced to and
paid by Customer “net thirty (30) days” from the date of invoice or other notification. Customer
shall promptly provide to Google (i) original or certified copies of all tax payments or other
sufficient evidence of tax payments at the time such payments are made by Customer pursuant to the
Agreement; or (ii) a valid certificate of Customer’s exemption from obligation to pay such taxes
as authorized by the appropriate taxing authority. In addition, Customer will promptly provide
Google with such documentation as may be required by the applicable taxation and other authorities
in order for Google to process payments hereunder, and Customer understands that Google reserves
the right to withhold payment until Customer has provided such documentation.

6 Warranties and Disclaimer. Each party represents and warrants that it has full power and authority to enter into the Agreement.
Customer represents and warrants that: (a) Customer owns and controls, and will own and control throughout the Services Term, one
hundred percent (100%) of the Sites; (b) the execution and delivery of this Agreement, and the performance by Customer of its obligations
hereunder, will not constitute a breach or default of or otherwise violate any agreement to which such party or any of its affiliates are a
party or violate any rights of any third parties arising therefrom; (c) Customer has and will maintain throughout the Services Term all
rights, authorizations and licenses that are required with respect to the Site to permit Google to perform the Services contemplated under this
Agreement, which rights, authorizations and licenses have been obtained and will be maintained in compliance with all applicable laws,
rules and regulations and without violating any rights or interests of

					
	 	 	 	 	 
	 
	 	 
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any third party; and (d) Customer shall use information provided by Google (including, but not
limited to, Search Results and/or Advertising Results) in a manner that complies with applicable
laws. Google does not warrant that the Services will meet all of Customer’s requirements or that
performance of the Services will be uninterrupted, virus-free, secure or error-free. Except as
expressly provided for herein, NEITHER PARTY MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS,
IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR USE AND NONINFRINGEMENT.

7 Indemnification. Google will defend, or at its option settle, any third party lawsuit or
proceeding brought against Customer based upon a claim that Google’s technology used to provide
the Services or any Google Brand Feature infringe(s) any copyright, trade secret or trademark of
such third party. Notwithstanding the foregoing, in no event shall Google have any obligations or
liability under this Section 7 arising from: (a) use of any Beta Features, Google’s related ad
links feature or the News Search Service, (b) use of the Services or Google Brand Features either
(a) in any manner inconsistent with or in breach of this Agreement, or (ii) in a modified form or
in combination with materials not furnished by Google, (c) any content, information or data
provided by Customer, End Users or any other third parties, and/or (d) any search results or third
party Web sites or content to which such search results may link. Google, in its sole and
reasonable discretion, reserves the right to terminate Customer’s continued use of any Services or
Google Brand Features which are alleged or believed by Google to infringe. Customer will defend,
or at its option settle, any third party lawsuit or proceeding brought against Google based upon
or otherwise arising out of: (i) a claim that the Customer Content, any Site and/or Customer Brand
Features infringe any copyright, trade secret or trademark of such third party; (ii) Google’s use
of any Customer Content, provided that such use complies with the requirements of the Agreement;
(iii) Customer’s use of the Services in any manner inconsistent with or in breach of the
Agreement; (iv) any claim that the provision of News Search Services on the Sites violates any
copyright, trade secret, trademark or other third party right; and/or (v) any claim alleging facts
that would constitute a breach of Customer’s representations and warranties made in subsections
(b) and (c) of the second sentence of Section 6. Indemnification shall be provided for any claim
covered under this Section 7 and shall be limited to (i) payment by the indemnifying party
(“Indemnitor”) of all damages and costs finally awarded for such claim, or (ii) settlement costs
approved in writing by the Indemnitor. The foregoing obligations shall exist only if the party
seeking indemnification (“Indemnitee”): (i) promptly notifies the Indemnitor of such claim, (ii)
provides the Indemnitor with reasonable information, assistance and cooperation in defending the
lawsuit or proceeding, and (iii) gives the Indemnitor full control and sole authority over the
defense and settlement of such claim. The Indemnitee may join in defense with counsel of its
choice at its own expense. The Indemnitor shall only reimburse the Indemnitee for expenses
incurred by the Indemnitee with the Indemnitor’s prior written approval. THE FOREGOING STATES THE
PARTIES’ ENTIRE LIABILITY AND EXCLUSIVE REMEDY WITH RESPECT TO INFRINGEMENT OF A THIRD PARTY’S
INTELLECTUAL PROPERTY RIGHTS AS SET FORTH ABOVE.

8 Limitation of Liability. EXCEPT FOR (I) BREACHES OF THE EXCLUSIVITY OBLIGATIONS UNDER
SECTION 3, (II) AMOUNTS PAYABLE TO THIRD PARTIES PURSUANT TO THE PARTIES’ INDEMNIFICATION
OBLIGATIONS UNDER SECTION 7, (III) BREACHES OF ANY INTELLECTUAL PROPERTY RIGHTS AND/OR PROPRIETARY
INTERESTS RELATING TO THE SERVICES, AND (IV) BREACHES OF CONFIDENTIALITY UNDER SECTION 9, NEITHER
PARTY WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE
DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST DATA, LOST PROFITS, LOST REVENUE OR
COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY,
INCLUDING BUT NOT LIMITED TO CONTRACT OR TORT (INCLUDING PRODUCTS LIABILITY, STRICT LIABILITY AND
NEGLIGENCE), AND WHETHER OR NOT SUCH PARTY WAS OR SHOULD HAVE BEEN AWARE OR ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED
REMEDY STATED HEREIN. IN NO EVENT SHALL GOOGLE’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING
OUT OF THE AGREEMENT EXCEED THE NET AMOUNT (MINUS ALL DEDUCTIONS AND OTHER OFFSETS PROVIDED FOR
UNDER THE AGREEMENT) GOOGLE HAS ACTUALLY RECEIVED AND RECOGNIZED AS REVENUE DURING THE PRECEDING
SIX (6) MONTHS FOR THE SERVICES TO WHICH THE CLAIM RELATES. IN ADDITION, IN NO EVENT WILL GOOGLE BE
LIABLE, DIRECTLY OR INDIRECTLY, UNDER THIS AGREEMENT FOR ANY DAMAGES THAT MAY BE SUFFERED BY ANY
THIRD PARTY EXCEPT PURSUANT TO AND TO THE EXTENT PROVIDED BY ITS INDEMNIFICATION OBLIGATIONS UNDER
SECTION 7. The parties agree that (i) the mutual agreements made in this Section reflect a
reasonable allocation or risk, and (ii) that each party would not enter into the Agreement without
these limitations on liability.

9 Confidentiality. Disclosure of confidential and/or proprietary
information disclosed hereunder, including the existence and content
of the Agreement and any information provided pursuant to the
Agreement, shall be governed by the confidentiality provisions of the
Google Standard Mutual Non-Disclosure Agreement, which has been
executed by the parties prior to or concurrently with this GSA, as of the
date provided in the Order Form (the “NDA”). The confidentiality
provisions of the NDA are hereby incorporated by reference into this
GSA.

10 Term and Termination.

10.1 Term. The term of an Order Form under which Services may be used by Customer shall
commence on the applicable Order Form Effective Date (except as otherwise specified in such Order
Form) and shall continue for the period of time set forth on such Order Form for the applicable
Services (“Services Term”), unless earlier terminated as provided herein.

10.2 Termination.

10.2.1 General. Either party may suspend performance and/or terminate the Agreement, in
whole or in part: (i) if the other party materially breaches any material term or condition of the
Agreement and fails to cure such breach within thirty (30) days after receiving written notice
thereof; or (ii) if the other party becomes insolvent or makes any assignment for the benefit of
creditors or similar transfer evidencing insolvency, or suffers or permits the commencement of any
form of insolvency or receivership proceeding, or has any petition under bankruptcy law filed
against it, which petition is not dismissed within sixty (60) days of such filing, or has a
trustee, administrator or receiver appointed for its business or assets or any part thereof.

10.2.2 Google Termination Rights. Google may terminate the Agreement immediately upon
written notice if: (i) Customer breaches Section 2 (Customer Obligations), Section 4.2 (Google
Rights), Section 4.4 (License Grants; Brand Features), or Section 9 (Confidentiality); (ii)
Customer is in material breach of the Agreement more than twice notwithstanding any cure of such
breaches; or (iii) Google reasonably determines that it is impracticable to continue providing the
Services in light of applicable laws.

10.2.3 Suspension and Termination in the Event of an Injunction. Google may suspend
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part with immediate effect if, as a result of a claim alleging facts that would constitute a breach
of Customer’s representations and warranties made in subsections (b) and (c) of the second sentence
of Section 6, Google is obliged by final or temporary court order or magisterial decision to
temporarily or permanently refrain from continuing to perform its obligations under this Agreement.
Google’s rights under this provision shall become effective on the date of the court order or
magisterial decision or on the date of the service of the order irrespective of the possibility of
appeal. If any suspension under this paragraph continues for more than six (6) months, Google may
terminate the Agreement or the applicable Order Form in whole or in part with immediate effect.

10.3 Effect of Termination and Expiration. Upon the expiration or termination of the
Agreement for any reason: (i) all rights and licenses granted by Google shall cease immediately;
(ii) each party shall promptly return to the other party, or destroy and certify the destruction
of, all Confidential Information of the other party; and (iii) Customer’s rights to use any Google
Brand Features, as permitted under the Agreement, shall cease immediately.

10.4 Termination of GSA. Either party may terminate this GSA at any time by giving the
other at least thirty (30) days’ advance written notice, provided, that this GSA may not be
terminated unless and until the all outstanding Orders Forms into which this GSA has been
incorporated shall have been duly completed and performed and are, accordingly, expired or
terminated and no longer of any force and effect. The termination or expiration of an individual
Order Form shall not have the effect of terminating any other individual Order Form or this GSA
unless expressly agreed to by the parties in writing. If an Order Form (but not this GSA)
terminates or if the Services Term set forth in an Order Form expires, all rights and licenses
granted by Google relating to the applicable Services as set forth in such Order Form, if any,
shall cease immediately.

10.5 Remedies Cumulative. Termination or expiration of the Agreement, in part or in whole,
shall not limit either party from pursuing other remedies available to it, nor shall Customer be
relieved of its obligation to pay all fees that have accrued or are otherwise owed under the
Agreement.

11 Miscellaneous. Each party shall comply with all applicable laws, rules and regulations,
if any, required in performing its obligations under the Agreement. All notices shall be in
English and in writing and (a) if sent to Customer to the address identified on the Order Form and (b) if sent to Google to such address as provided at:
www.google.com/corporate/address.html or as otherwise provided in
writing for such notice purposes; provided, however, that all invoices
and payments shall be sent to the attention of Google Finance, all
legal notices shall be sent to the attention of the Google Legal
Department, and all other correspondence shall be sent to the
attention of the account manager specified by Google. Notice shall be
deemed given (i) upon receipt when delivered personally, (ii) upon
written verification of receipt from overnight courier, (iii) upon
verification of receipt of registered or certified mail or (iv) upon
verification of receipt via facsimile, provided that such notice is also
sent simultaneously via first class mail. Customer shall not assign or
otherwise transfer its rights or delegate its obligations under the
Agreement, in whole or in part, without the prior written consent of
Google, including as a result of a transaction in which another party or
parties acquire the direct or indirect power to direct the management
and policies of a party or its assets, whether by way of merger,
consolidation, change of control, sale of all or substantially all of a
party’s securities or assets, contract, management agreement or
otherwise; and any attempt to do so shall be null and void. This Agreement shall inure to the benefit of and be binding upon the parties hereto and their respective
successors and assignees as if such successors and assigns were an original party to this
Agreement. The Agreement is not intended to benefit, nor shall it be deemed to give rise to, any
rights in any third party. Either party may seek equitable relief, including temporary restraining
orders or injunctions, in addition to all other remedies, for breach or threatened breach of
Section 3 (Exclusivity), Section 4 (Ownership; License Grant), any Google license grant provisions
set forth in an applicable Order Form, or Section 9 (Confidentiality). Before a party initiates
legal action against the other arising from the Agreement (except to seek injunctive or equitable
relief or to otherwise protect its Intellectual Property Rights), the matter in controversy will
first be referred to an officer of each party, who shall make good faith and reasonable efforts to
resolve the matter within four (4) weeks of the date of referral. The laws of California, excluding
California’s choice of law rules, and applicable federal U.S. laws shall govern the Agreement. Any
and all claims arising out of or relating to the subject matter of this Agreement will be resolved
in the federal or state courts located in Manhattan, New York State, and each party agrees to
submit to the personal and exclusive jurisdiction thereof. The parties specifically exclude from
application to the Agreement the United Nations Convention on Contracts for the International Sale
of Goods and the Uniform Computer Information Transactions Act. The parties hereto are and shall
remain independent contractors and nothing herein shall be deemed to create any agency,
partnership, or joint venture relationship between the parties. Neither party shall be deemed to be
an employee or legal representative of the other nor shall either party have any right or authority
to create any obligation on behalf of the other party. Neither party shall be liable for failing or
delaying performance of its obligations (except for the payment of money) resulting from any
condition beyond its reasonable control, including but not limited to, governmental action, acts of
terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and
Internet disturbances. Google will not be responsible for data, queries or requests directly from
End Users or any other third party, for transmission of data between Customer’s (or any End User’s)
and Google’s network interface, or for displaying any applicable Results Set(s) to End Users. The
failure to require performance of any provision shall not affect a party’s right to require
performance at any time thereafter; nor shall waiver of a breach of any provision constitute a
waiver of the provision itself. If any provision is adjudged by a court of competent jurisdiction
to be unenforceable, invalid or otherwise contrary to law, such provision shall be interpreted so
as to best accomplish its intended objectives and the remaining provisions shall remain in full
force and effect. In the event of any termination or expiration of the Agreement, Sections 4.1,
4.2, 4.3, 6, 7, 8, 9 (including the NDA), 10.3, and 11 shall survive termination. Neither party
shall be liable to the other for any damages resulting solely from termination as permitted for
under the Agreement. This GSA, the applicable Order Form into which this GSA is incorporated, any
exhibits thereto, and any terms located in documents or Google URLs referenced pursuant to the
Agreement (which are all incorporated herein by reference), constitute the entire agreement with
respect to the subject matter hereof, and any terms contained in any related purchase order(s) or
other documents pertaining to the subject matter of the Agreement shall be null and void. The
Agreement supersedes any other prior or collateral agreements, whether oral or written, with
respect to the subject matter hereof. Any amendments or modifications to the Agreement must (i) be
in writing; (ii) refer to the Agreement; and (iii) be executed by an authorized representative of
each party. Any changes to the Agreement not approved in writing by the Google Legal Department
shall not be binding on Google. The Agreement shall be construed as if both parties jointly wrote
it. The Agreement may be executed in counterparts, including facsimile counterparts.

					
	 	 	 	 	 
	 
	 	 
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IN WITNESS WHEREOF, the parties have executed this GSA by persons duly authorized as of the “GSA
Effective Date”, which shall be the date written by Google below.

	 	 	 	 	 	 	 	 	 	 	 
	Google: GOOGLE INC.	 	 	 	Customer: SYNACOR, INC.	 	 
	 
	 	 	 	 	 	 	 	 	 	 
	By:

	 	/s/ Joan Braddi
	 	 	 	By:
	 	/s/ M. Drew Buckley	 	 
	 

	 	 
	 	 	 	 	 	 	 	 
	 

	 	Print Name: JOAN BRADDI
	 	 	 	 	 	Print Name: M. DREW BUCKLEY	 	 
	 

	 	Title: VP SEARCH SERVICES
	 	 	 	 	 	Title: VICE PRESIDENT, BUSINESS DEVELOPMENT	 	 
	Date: 6.30.04	 	 	 	Date: 6/25/04	 	 

					
	 	 	 	 	 
	 
	 	 
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EXHIBIT 10.14.2
CONFIDENTIAL TREATMENT REQUESTED

EXECUTION COPY

	 	 	 	 	 	 	 
	

	 	Google Inc.

1600 Amphitheatre Parkway

Mountain View, CA 94043

Tel: (650) 623-4000

Fax:(650) 618-2678

	 	
Google Services Agreement

ORDER FORM
	 	Google SPD Rep: Steve Frost

Google SPD Director: Jeff Shardell

Google Sales Engineer: Ed Dunn

Google Legal Contact: Matt Sucherman

	 	 	 	 	 	 	 	 	 	 	 	 
	 	 
	 	 	 	 	 	 	 	 	 	 
	 	CUSTOMER (FULL LEGAL NAME): SYNACOR, INC.
	 	 	GSA Effective Date: June 25, 2004
	 	 	NDA Effective Date: October 31, 2003	 
	 	 

	 	 	Corporate Contact Information:
	 	 	Billing Contact Information:
	 	 	Legal Notices to:	 
	 	Attention:

	 	 	Drew Buckley
	 	 	Brian Neeson
	 	 	Brian Neeson	 
	 	Title:

	 	 	Vice President of Business Development
	 	 	Controller
	 	 	Controller	 
	 	Address, City, State,

Postal Code, Country:

	 	 	2120 Colorado Ave., Suite 300,
Santa Monica, CA 90404
	 	 	50 Fountain Plaza, Suite 1520,
Buffalo, NY 14202
	 	 	50 Fountain Plaza, Suite 1520,
Buffalo, NY 14202	 
	 	Phone:

	 	 	310-586-4142
	 	 	716-853-1362, X243
	 	 	716-853-1362, X243	 
	 	Fax:

	 	 	716-332-0081
	 	 	716-332-0081
	 	 	716-332-0081	 
	 	Email:

	 	 	dbuckley@synacor.com
	 	 	bneeson@synacor.com
	 	 	bneeson@synacor.com	 
	 	Technical Contact:

	 	 	Name: Ross Winston
	 	 	Email: rwinston@synacor.com
	 	 	Tel: 716-853-1362, X224	 
	 	Customer Wire Transfer Info (if applicable):
	 	 	D&B DUNS Number:
[*]
	 	 	VAT/Tax Number:
[*]	 
	 	Order Form Effective Date: June 25, 2004
	 	 	Initial Services Term: June 25, 2004
through June 30, 2005	 
	 

SEARCH SERVICES

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	Language	 	 	Country	 
	 	 	 	 	Non-Refundable	 	 	Monthly Search	 	 	 	 	 	Safe Search	 	 	Restrict	 	 	Restrict	 
	 	 	 	 	Annual Service and	 	 	Fee Minimum	 	 	 	 	 	(Check if	 	 	(Check if	 	 	(Check if	 
	 	SEARCH SERVICES	 	 	Support Fee	 	 	Payment	 	 	Search Fees	 	 	applicable)	 	 	applicable)	 	 	applicable)	 
	 	þ WebSearch Services

	 	 	 	 	 	 	 	 	 	 	 	þ SafeSearch
	 	 	o If checked,
specify
	 	 	o If checked,
specify	 
	 	Est. Query Vol./Day

	 	 	[*]
	 	 	[*]
	 	 	[*]
	 	 	 	 	 	languages:
	 	 	languages:	 
	 	WebSearch Site: See Section 3

	 	 	 	 	 	 	 	 	Search Result

Sets
	 	 	þ High
o Medium
o Off	 	 	 	 	 	 	 
	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	þ News Search Services

Est. Query Vol./Day

News Search Site: See Section 3

*Provision of this Service is
subject to subsequent mutual
agreement as per Section 5

	 	 	
[*]
	 	 	
[*]
	 	 	
[*]

Search Result
Sets
	 	 	N/A
	 	 	N/A
	 	 	N/A	 
	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	þ Image Search Services
Est. Query Vol./Day

Image Search Site: See Section 3
*Provision of this Service is
subject to subsequent mutual
agreement as per Section 6

	 	 	

[*]
	 	 	

[*]	 	 	
[*]

Search Result
Sets
	 	 	þ SafeSearch

þ High
o Medium
o Off
o Images
	 	 	N/A
	 	 	N/A	 
	 	o Directory Search Services

Est. Query Vol./Day 

Directory
Search Site:

	 	 	

N/A
	 	 	

N/A
	 	 	
     /1000
Search

Result Sets
	 	 	

N/A
	 	 	

N/A
	 	 	

N/A	 
	 

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INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

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ADSENSE SERVICES

	 	 	 	 	 	 	 	 	 
	 
	 	 	 	 	Net AdSense for Search	 	 	 	 
	 	 	 	 	Revenue Share Percentage (%)	 	 	 	 
	 	ADSENSE FOR SEARCH	 	 	to Customer	 	 	Specifications	 
	 	 
	 	 	 	 	 	 	 
	 	þ AdSense for Search Site: See Section 3

	 	 	[*]

[*]
	 	 	Sponsored Links/Results Page Min. # 5

Wide Format # 5; Narrow Format # 0

Above-the-fold: Yes

AdWords Link Location: All Results

Pages AdWords Link Size:	 
	 

	 	 	 	 	 	 
	 	Optional AdSense for Search Features:

	 	 	þ AdSafe	 
	 	(check the applicable boxes)

	 	 	Level: þ High o Medium o Low o Off o Adult Only	 
	 

	 	 	 	 	 	 	 	 	 
	 
	 	 	 	 	Net AdSense for Content	 	 	 	 
	 	 	 	 	Revenue Share Percentage (%)	 	 	 	 
	 	ADSENSE FOR CONTENT	 	 	to Customer	 	 	Specifications	 
	 	 
	 	 	 	 	 	 	 
	 	þ AdSense for Content Site: See Section 3

	 	 	[*]

[*]
	 	 	Ad Unit Size: See Exhibit C
Location: See Exhibit C

Above-the-fold: Location

Related Ad Links: No
Location: N/A
Above-the-fold: N/A	 
	 

	 	 	 	 	 	 
	 	Optional AdSense for Search Features:

	 	 	þ AdSafe	 
	 	(check the applicable boxes)

	 	 	Level: þ High o Medium 	 
	 

	 	 	 	 	 	 
	 	 	 	 	 	 
	 	To Be Completed By Google Finance
	 
	 	 	 	 	 	 
	 	Customer PO #:                     

	 	 	Currency:	 
	 	o Credit Check Complete

	 	 	þ US Dollar
o Japanese Yen
o Other:	 
	 	 	 	 	 	 

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*CERTAIN
INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
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GSA Order Form Terms and Conditions

1. Incorporation of Google Services Agreement. This Order Form, including the terms and
conditions
hereunder, shall be governed by and incorporates by reference the Google Services Agreement between
Google and Customer with the GSA Effective Date set forth above (the “GSA”). If any terms of this
Order
Form conflict with the terms of the GSA, the terms of this Order Form shall control. Capitalized
terms used
but not defined herein shall have the meanings stated in the GSA. The GSA and this Order Form
together
comprise the “Agreement.”

2. Services Term. The term of this Order Form shall commence on the Order Form Effective
Date and
shall continue for the period of the Initial Services Term stated above, unless earlier terminated
as provided
in this Agreement. This Order Form will expire on the last date of the Initial Services Term and
may be
renewed by the parties only upon a definitive written agreement signed by the parties (the term of
any such
renewal being referred to as the “Renewal Term”). For purposes of the Agreement, the Initial
Services
Term together with any Renewal Term, if any, may also be referred to as the “Services Term.”

3. Sites.

     3.1. General. Customer builds, hosts and maintains Internet Web sites for its third
party customers (“Customer Clients”). Customer wishes to incorporate certain Google services into such Web sites as
provided herein.

     3.2. Sites. As used in this Agreement, the “WebSearch Sites,” “News Search Sites,” “Image
Search Sites,” “AFS Sites,” and “AFC Sites” are those Web sites located at the URLs identified
as such in Exhibit A1, as the same may be amended from time to time as permitted herein.
“Sites” means the WebSearch Sites, News Search Sites, Image Search Sites, AFS Sites and AFC Sites, collectively.
The list of Sites may be updated from time to time as provided below. Customer represents and warrants
that the Web sites set forth on Exhibit A1 represent all Web sites to which Customer provides
any services as of the Order Form Effective Date, except for http://www.mybudweiser.com.

     3.3. Additional Sites. If, during the Services Term, Customer (which for purposes of this Section will
be deemed to include any direct or indirect majority owned and controlled affiliates of
Customer) launches a Web site (which it will host and control) that
is not already a Site, then, [*]. Customer is responsible for each Site’s use of the
Services provided hereunder and shall ensure that any and all such Sites comply with the applicable terms
and conditions of the Agreement, including without limitation all terms and conditions regarding use and
prohibited uses of the Services, terms and conditions relating to the implementation of the Services, and
confidentiality requirements.

     3.4. Requirements for Incorporating Services into Customer Sites. In addition to the other
requirements of this Agreement, Customer’s right to incorporate the Services into Customer’s
Sites is subject to Customers agreement as to the following.

          3.4.1. Hosting and Control. At all times during the Services Term Customer must
(a) host and maintain any and all pages that comprise the Sites (subject to Section 3.4.2); (b)
maintain complete

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INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
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technical and editorial control of the Sites (subject to Section 3.4.2); (c) act as the
intermediary for all transmissions between Google and the Sites; (d) ensure that each Customer
Client complies with the terms and conditions of this Agreement applicable to the Site hosted on
such client’s behalf (including without limitation the Sections 2 (Customer Obligations) and
Section 4.2 (Google Rights)), as this Agreement may be amended from time to time as permitted
herein. In addition, Customer shall not provide any Customer Client (or any other third party)
with, and shall block access to, all or any portion of any Service protocol, the Google
Administration Console and any of Google’s confidential information.

     3.4.2. Hosting and Control Exceptions. Notwithstanding Sections 3.4.1 (a) and (b),
Google acknowledges that certain pages that comprise certain of the Sites may be hosted in data
center’s owned or leased by Customer’s Clients, and that in certain instances Customer’s Client may control a
portion of some of the Web pages that contain a Google branded Search Box. Customer agrees that Google may
require that any Search Box that resolves to Google results be removed from any page hosted or
controlled by any
of Customer’s Clients by providing Customer with written notice of such election and a
reasonable period of
time to remove such Search Box. For the avoidance of doubt, Customer will control all Results Pages.

     3.4.3. Search Boxes on Content Partner Sites. In addition to the foregoing, Customer may
place a Google branded search box on Web pages hosted by those of Customer’s premium content
partners that are approved by Google in writing (any such partners so approved being referred
to as
“Customer’s Content Partner(s)”); provided that (a) any searches entered into such Search
Boxes must
resolve to a results page (hosted by Customer) of the Site from which the End User linked to
such Customer
Content Partner Site; (b) Customer must act as the intermediary for all transmissions between
Google and
such Search Boxes; (c) Customer must ensure that each Customer Content Partner complies with
the terms
and conditions of this Agreement applicable to the use of such Search Box and the Google Brand
Features;
and (c) Google may require that any such Search Box be removed from any page hosted or
controlled by
any of Customer’s Content Partners by providing Customer with seven (7) days’ written notice
of such
election. Customer’s Content Partners listed on Exhibit A2 have been approved for
purposes of hosting
Google branded Search Box.

     3.4.4. Customer
Agreement with Customer Client. Customer must maintain a written
agreement with each Customer Client with respect to the hosting and maintenance of the Sites.
Such
agreement shall not contain any terms which are inconsistent with this Agreement and shall
contain
provisions which, at a minimum: (a) disclaim, to the extent permitted by applicable law,
Google’s liability for
any damages, whether direct, indirect, incidental or consequential, arising from the Site’s
access to or use of
the Services; (b) disclaim on behalf of Google, to the extent permitted by applicable law, all
warranties,
express or implied, with respect to the Service, including without limitation, warranties for
merchantability,
fitness for a particular purpose, and non-infringement; (c) impose confidentiality obligations
no less
protective of Google’s Confidential Information than this Agreement (provided that this clause
shall in no
event imply any right of Customer to disclose to any third party (including any Customer
Client) any
confidential information of Google); and (d) clearly acknowledge that Customer’s Client will
obtain no
ownership rights in and to Google’s Intellectual Property associated with the Services.
Customer expressly
acknowledges and agrees that no Customer Client will be considered a third party beneficiary
under this
Agreement.

     3.4.5. Indemnity. Customer shall indemnify Google for any lawsuit or proceeding (a) relating to
or arising from Customer’s failure to include or enforce the contractual terms required to be
included in
Customer’s agreement with Customer’s Clients as provided in Section 3.4.2 above, and (b)
brought by any
Customer Client in connection with the Services. In addition, Customer acknowledges and
agrees that
Google’s obligations to defend Customer against third party claims provided in Section 7 of
the GSA will in
no event extend to claims or proceedings brought by any Customer Client. Section 7 of the GSA
is hereby
amended to include the terms of this paragraph.

4. WebSearch Services.

     4.1. Scope of WebSearch Services. If selected on the cover page(s) of this Order
Form, during the
Services Term and subject to the terms and conditions of this Agreement, Google will provide
Customer with
WebSearch search results (“WebSearch Results”) through its WebSearch service (the “WebSearch
Service”) for display on the WebSearch Sites as permitted herein. Customer agrees to
implement the
WebSearch Service as provided herein on the WebSearch Sites in existence as of the date hereof
within
thirty (30) days of the Order Form Effective Date, and to maintain such implementation
thereafter during the
Services Term. Customer agrees to implement the WebSearch Service on any WebSearch Site added
thereafter as contemplated by Section 3.3 herein.

     4.2. Implementation of WebSearch Services. Unless otherwise agreed to by the parties in writing,
Customer shall implement the WebSearch Services in a manner that: (a) conforms to the
WebSearch
Specifications set forth in the Cover Page(s) of this Order Form, if any; (b) conforms to
Google’s brand

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treatment guidelines for WebSearch, as updated by Google from time to time, the current
version of which is located at http://www.google.com/wssynd/02brand.html; (c) conforms to
the screenshots and specifications set forth in Exhibit B attached hereto; and (d)
otherwise complies with the technical and implementation requirements provided by Google from time
to time, including those instructions contained in the documentation setting forth the protocol
provided by Google for accessing the WebSearch Services, as such protocol may be updated by Google
from time to time (the “WebSearch Protocol”). Without limiting the foregoing, Customer
acknowledges and agrees to the following:

     
     4.2.1. Search Boxes and Queries. Customer shall implement on each
WebSearch Site a search
box (each, a “WebSearch Box”) for End Users (as defined below) to enter queries to search the
Web (each,
a “WebSearch Query”). Customer shall send any and all WebSearch Queries received by Customer
from
End Users to Google in accordance with the requirements provided by Google, without editing,
filtering,
truncating or otherwise modifying such WebSearch Queries, either individually or in
the aggregate.
Customer understands and agrees that WebSearch Queries sent to Google for processing hereunder
may
be initiated only by End Users entering search queries into WebSearch Boxes implemented
on a
WebSearch Site as provided herein, unless otherwise approved by Google in writing. As used
herein, “End
Users” means individual, human end users who visit the applicable Site, and “Valid WebSearch
Queries”
means Queries sent to Google in compliance with the requirements of this Agreement.

      
    4.2.2. Operation of WebSearch Services. Customer will ensure
that each WebSearch Query will
(a) be from a list of approved Internet protocol addresses provided by Customer prior to
implementation of
the Services (“Valid IP Addresses”); (b) contain a unique alphanumeric code provided and used
as
specified by Google (“Client ID”); and (c) include End User IP address and user agent
information. The list
of Valid IP Addresses may be modified by Customer upon forty-eight (48) hours notice to Google
via the
online Google Administration Console located at: http://console.google.com, or such
other URL as may be
updated by Google from time to time. Upon Google’s receipt of a Valid WebSearch Query,
Google will
transmit up to ten (10) WebSearch results, to the extent available (each such set being
referred to as a “WebSearch Results Set”), via Google’s network
interface in accordance with the WebSearch Protocol.
Customer shall then display, in each instance, the entire WebSearch Results Set that
corresponds to such
WebSearch Query in the manner contemplated by this Agreement, without editing, filtering,
reordering,
truncating or otherwise modifying such WebSearch Results Set.

      
    4.2.3. Labeling, Branding and Attribution. Each WebSearch Box and each Results Page
containing a WebSearch Results Set shall conspicuously display a graphic module, in the form
as provided
by Google from time to time, that unambiguously indicates that the WebSearch Results Sets are
provided by
Google. Customer agrees that it shall not place anything on the Site that in any way implies
that information
other than the WebSearch Results Sets are provided by Google, unless otherwise expressly
provided
herein. The Google graphic module shall be, at minimum, 75 x 32 pixels in size and visible
to any End User
at a minimum resolution of 800 by 600 pixels without scrolling within a Site page as viewed
through an
Internet browser application considered among the top two (2) most widely used from time to
time (“Above-the-fold”), unless otherwise directed by Google.

     4.3. License
to WebSearch Protocol. Google grants to Customer a limited, nonexclusive
and non-sublicensable license during the Services Term to use the WebSearch Protocol solely for
the purpose of transmitting WebSearch Queries and other required information and receiving
WebSearch Results Sets solely to the extent permitted hereunder. Except to the limited extent
expressly provided in this Agreement, Google does not grant, and Customer shall not acquire, any
right, title or interest (including, without limitation, any implied license) in or to any Google
Intellectual Property; and all rights not expressly granted herein are reserved to Google.

5. News Search Services. Customer
may add News Search Services to a Site hereunder only
upon obtaining the prior written consent of Google, which consent may include one or more
screenshots of the approved News Search implementation. In such event, the provisions of this
Section 5 will apply, but until such time, the provisions of this Section 5 will have no effect.

     5.1. Scope
of News Search Services. If Customer elects and Google consents to add to
News
Search Services to a Site as provided above, then from such time until the end of the Services
Term and
subject to the terms and conditions of this Agreement, Google will provide Customer with
search results
(“News Search Results”) through its News Search service (the “News
Search Service”) for display on the News Search Sites as permitted herein.

     5.2. Implementation
of News Search Services. Unless otherwise agreed to by the parties in
writing, Customer shall implement the News Search Services in a manner that: (a) conforms to
the News
Search Specifications set forth in the Cover Page(s) of this Order Form, if any; (b) conforms
to Google’s
brand treatment guidelines for News Search Services, the current version of which is
located at
http://www.google.com/wssynd/news guidelines.html, as updated by Google from time to
time; (c) conforms

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to the screenshots and specifications set forth or referred to in Google’s written consent
approving Customer’s use of News Search Services; and (d) otherwise complies with the technical
and implementation requirements provided by Google from time to time, including those instructions
contained in the documentation setting forth the protocol provided by Google for accessing the
News Search Services, as such protocol may be updated by Google from time to time (the “News
Search Protocol”). Without limiting the foregoing, Customer acknowledges and agrees to the
following:

          5.2.1. News Search Boxes and News Queries. Customer shall implement on each News
Search
Site a search box (each, a “News Search Box”) for End Users to enter news queries (each, a
“News
Query”). Customer shall send any and all News Queries received by Customer from End Users to
Google
in accordance with the requirements provided by Google, without editing, filtering, truncating
or otherwise
modifying such News Queries, either individually or in the aggregate. Customer understands
and agrees
that News Queries sent to Google for processing hereunder may be initiated only by End Users
entering
search queries into News Search Boxes implemented on a News Site as provided herein, unless
otherwise
approved by Google in writing. As used herein, “Valid News Queries” means News Queries sent to
Google
in compliance with the requirements of this Agreement.

          5.2.2. Operation of News Search Services. Customer will ensure that each News Query will (a)
be from a list of Valid IP Addresses; (b) contain a Client ID; and (c) include End User IP
address and user
agent information. Upon Google’s receipt of a Valid News Query, Google will transmit up to
ten (10) News
Search results, to the extent available (each such set being referred to as a “News Search
Results Set”),
via Google’s network interface in accordance with the News Search Protocol. Customer shall
then display,
in each instance, the entire News Search Results Set that corresponds to such News Query in
the manner
contemplated by this Agreement, without editing, filtering, reordering, truncating or
otherwise modifying such
News Search Results Set.

          5.2.3. Labeling, Branding and Attribution. Each News Search Box and each Results Page
containing a News Search Results Set shall conspicuously display a graphic module, in the form
as provided
by Google from time to time, that unambiguously indicates that the News Search Results Sets
are provided
by Google. Customer agrees that it shall not place anything on the Site that in any way
implies that
information other than the News Search Results Sets are provided by Google, unless otherwise
expressly
provided herein. The Google graphic module shall be, at minimum, 75 x 32 pixels in size and
located
Above-the-fold, unless otherwise directed by Google.

     5.3. License to News Search Protocol. Google grants to Customer a limited,
nonexclusive and non-sublicensable license during the Services Term to use the News Search
Protocol solely for the purpose of transmitting News Queries and other required information and
receiving News Search Results Sets solely to the extent permitted hereunder. Except to the limited
extent expressly provided in this Agreement, Google does not grant, and Customer shall not
acquire, any right, title or interest (including, without limitation, any implied license) in or
to any Google Intellectual Property; and all rights not expressly granted herein are reserved to
Google.

6. Image Search Services. Customer may add Image Search Services to any Site only upon
obtaining the prior written consent of Google, which consent may include one or more screenshots
of the approved Image Search implementation. In such event, the provisions of this Section will
apply, but until such time, the provisions of this Section will have no effect.

     6.1. Scope of Image Search Services. If Customer elects and Google consents to add
to Image
Search Services to a Site as provided above, then from such time until the end of the Services
Term and
subject to the terms and conditions of this Agreement, Google will provide Customer with
search results
(“Image Search Results”) through its Image Search service (the “Image Search Service”) for
display on
the Image Search Sites as permitted herein.

     6.2. Implementation of Image Search Services. Unless otherwise agreed to by the parties in
writing, Customer shall implement the Image Search Services in a manner that: (a) conforms
to the Image
Search Specifications set forth in the Cover Page(s) of this Order Form, if any; (b) conforms
to Google’s
brand treatment guidelines for Image Search Services, as updated by Google from time to time;
(c)
conforms to any screenshots and specifications approved by Google in writing in advance (any
such
screenshots being incorporated herein by reference as of the date of Google’s written approval
thereof); and
(d) otherwise complies with the technical and implementation requirements provided by Google
from time to
time, including those instructions contained in the documentation setting forth the protocol
provided by
Google for accessing the Image Search Services, as such protocol may be updated by Google from
time to
time (the “Image Search Protocol”). Without limiting the foregoing, Customer acknowledges and
agrees to
the following:

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          6.2.1. Image Search Boxes and Image Queries. Customer shall implement on each
Image
Search Site a search box (each, a “Image Search Box”) for End Users to enter image search queries (each,
a “Image Query”). Customer shall send any and all Image Queries received by Customer from End Users
to Google in accordance with the requirements provided by Google, without editing, filtering, truncating or
otherwise modifying such Image Queries, either individually or in the aggregate. Customer understands and
agrees that Image Queries sent to Google for processing hereunder may be initiated only through Image
Search Boxes implemented on an Image Site as provided herein, unless otherwise approved by Google in
writing. As used herein, “Valid Image Queries” means Image Queries sent to Google in compliance with
the requirements of this Agreement.

          6.2.2. Operation of Image Search Services. Customer will ensure that each Image Query will (a)
be from a list of Valid IP Addresses; (b) contain a Client ID; and (c) include End User IP address and user
agent information (if then required). Upon Google’s receipt of a Valid Image Query, Google will transmit up
to twenty (20) Image Search results, to the extent available (each such set being referred to as an “Image
Search Results Set”), via Google’s network interface in accordance with the Image Search Protocol.
Customer shall then display, in each instance, the entire Image Search Results Set that corresponds to such
Image Query in the manner contemplated by this Agreement, without editing, filtering, reordering, truncating
or otherwise modifying such Image Search Results Set.

          6.2.3. Layout and Indemnification Obligations. Customer shall take reasonable steps to
minimize any legal risks associated with offering image search on any of its Sites, including but not limited
to: (a) ensuring that the page on which the Image Search Results (an “Image Results Page”) is displayed is
similar to the image results page used by Google on its Web site; (b) complying with such other layout and
implementation requirements as Google may reasonably request from time to time; and (c) not displaying
any advertising (whether provided by Google or a third party) on any Image Results Page. To the extent
Customer or any Site uses Image Search Results in a manner inconsistent with the foregoing, then, in
addition to any other rights and remedies available to it, Google may terminate or suspend its performance
under this Agreement if Customer fails to conform its use within two (2) calendar days after receiving written
notice from Google.

          6.2.4. Labeling, Branding and Attribution. Each Image Search Box and each Image Results
Page shall conspicuously display a graphic module, in the form as provided by Google from time
to time,
that unambiguously indicates that the Image Search Results Sets are provided by Google.
Customer
agrees that it shall not place anything on the Site that in any way implies that information
other than the
Image Search Results Sets are provided by Google, unless otherwise expressly provided herein.
The
Google graphic module shall be, at minimum, 75 x 32 pixels in size and located Above-the-fold,
unless
otherwise directed by Google.

     6.3. License to Image Search Protocol. Google grants to Customer a limited,
nonexclusive and non-sublicensable license during the Services Term to use the Image Search
Protocol solely for the purpose of transmitting Image Queries and other required information and
receiving Image Search Results Sets solely to the extent permitted hereunder. Except to the
limited extent expressly provided in this Agreement, Google does not grant, and Customer shall not
acquire, any right, title or interest (including, without limitation, any implied license) in or
to any Google Intellectual Property; and all rights not expressly granted herein are reserved to
Google.

7. AdSense for Search Services.

     7.1. Scope of
AdSense for Search Services. If selected on the cover page(s) of this
Order Form,
during the Services Term and subject to the terms and conditions of this Agreement, Google will provide
Customer with advertisements (“AFS Ads”) through its AdSense for Search
Service (the “AFS Service”) for
display on the AFS Sites as permitted herein. Customer agrees to implement the AFS Service as provided
herein on the AFS Sites in existence as of the date hereof within thirty (30) days of the Order Form Effective
Date, and to maintain such implementation thereafter during the Services Term. Customer agrees to
implement the AFS Service on any AFS Site added thereafter as contemplated by Section 3.3 herein.

     7.2. Implementation of AFS Services.
Unless otherwise agreed to by the parties in writing,
Customer shall implement the AFS Services in a manner that: (a) conforms to the AFS
Specifications set
forth in the Cover Page(s) of this Order Form, if any; (b) conforms to Google’s brand
treatment guidelines for
AFS Services, as updated by Google from time to time, the current version of which is located
at
http://www.google.com/wssynd/02brand.html; (c) conforms to the screenshots and
specifications set forth in
Exhibit B attached hereto; and (d) otherwise complies with the technical and
implementation requirements
provided by Google from time to time, including those instructions contained in the
documentation setting
forth the protocol provided by Google for accessing the AFS Services, as such protocol may be
updated by
Google from time to time (the “AFS Protocol”). Without limiting the foregoing, Customer
acknowledges and
agrees to the following:

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          7.2.1. Search Boxes and Queries. Customer shall send any and all WebSearch
Queries
received by Customer from End Users to Google in accordance with the requirements provided by
Google,
without editing, filtering, truncating or otherwise modifying such WebSearch Queries, either
individually or in
the aggregate. Customer understands and agrees that WebSearch Queries sent to Google for
processing
hereunder may be initiated only through WebSearch Boxes (and not, for example, from News
Search or
Image Search Boxes) implemented on a Site as provided herein, unless otherwise approved by
Google in
writing.

          7.2.2. Operation of AFS Services. In addition to the requirements set forth in Section 5,
Customer will ensure that each WebSearch Query will request no fewer than the minimum number
of AFS
Ads per AFS Results Page stated in the Cover Page(s) of this Order Form. Upon Google’s receipt
of a Valid
WebSearch Query, in addition to Google’s obligation to transmit WebSearch Results, Google will
transmit at
least such minimum number of AFS Ads requested by Customer, to the extent available (each such
set
being referred to as an “AFS Results Set”), via Google’s network interface in accordance with
the AFS
Protocol. Customer shall then display, in each instance, the entire AFS Results Set that
corresponds to
such WebSearch Query in the manner contemplated by this Agreement, without editing, filtering,
reordering,
truncating or otherwise modifying such AFS Results Set.

          7.2.3. Labeling, Branding and Attribution. Customer shall unambiguously mark each AFS Ad,
or each cluster or grouping of AFS Ads, as a “Sponsored Link” or “Sponsored Links,” as the
case may be,
unless otherwise instructed or agreed by Google. In any event, Google reserves approval
authority to
ensure that AFS Ads are labeled in a manner so as to sufficiently distinguish them from search
results.

     7.3. License to AFS Protocol. Google grants to Customer a limited, nonexclusive and
non-sublicensable license during the Services Term to use the AFS Protocol solely for the purpose
of transmitting WebSearch Queries and other required information and receiving AFS Result Sets, as
applicable, solely to the extent permitted hereunder. Except to the limited extent expressly
provided in this Agreement, Google does not grant, and Customer shall not acquire, any right,
title or interest (including, without limitation, any implied license) in or to any Google
Intellectual Property; and all rights not expressly granted herein are reserved to Google.

8. AdSense for Content.

     8.1. Scope of AdSense for Content Services. If selected on the cover page(s) of this
Order Form,
during the Services Term and subject to the terms and conditions of this Agreement, Google
will provide
Customer with advertisements (“AFC Ads”) and related advertising links (“Related Ad Links”)
through its
AdSense for Content Service (the “AFC Service”) for display as permitted herein on the URL(s)
identified on
the cover page(s) of this Order Form as the AFC Site(s) (the
“AFC Site(s)”). Customer agrees to implement
such AFC Service on the AFC Sites as provided herein within thirty (30) days of the Order Form Effective
Date, and thereafter during the Services Term. Customer agrees to implement the AFS Service on any AFS
Site added thereafter as contemplated by Section 3.3 herein. AFC Ads shall not appear on search results,
registration, “thank you,” error, email, chat, and message board pages; Google may update the list of
prohibited pages from time to time during the Services Term upon written notice.

     8.2. Implementation of AFC Services. Unless otherwise agreed to by the parties in writing,
Customer shall implement AFC Services in a manner that: (a) conforms to the AFC Specifications
set forth
in the Cover Page(s) of this Order Form, if any; (b) conforms to Google’s brand treatment
guidelines for AFC
Services, as the same may be updated by Google from time to time, the current version of which
is located
at http://www.google.com/wssgnd/adsense guidelines.html; (c) conforms to
the screenshots and
specifications set forth in Exhibit C attached hereto; and (d) otherwise complies with
the technical and
implementation requirements provided by Google from time to time, including those instructions
contained in
the documentation setting forth the applicable protocol provided by Google for accessing the
AFC Services,
as such protocol may be updated by Google from time to time (the “AFC Protocol”). Without
limiting the
foregoing, Customer acknowledges and agrees to the following:

          8.2.1. AFC Requests. Customer shall request AFC Ads in accordance with the AFC Protocol
specified by Google for any and all pageviews required to display AFC Ads as provided herein
(each such
request being referred to as an “AFC Request”).

          8.2.2.
Server Side Implementations. For server side
implementations (e.g., XML
implementations), each AFC Request (a) must be from a list of Valid IP Addresses; (b) must
contain a Client
ID; and (c) must include End User IP address and user agent information. Upon Google’s
receipt of an AFC
Request as described above, Google will transmit AFC Ad(s), to the extent available (the set
of AFC Ads
sent in response to an AFC Request being referred to as an “AFC Results Set”), via Google’s
network
interface in accordance with the AFC Protocol. Customer shall then display, in each
instance, the entire

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AFC Results Set that corresponds to
such AFC Request in the manner contemplated by this
Agreement, without editing, filtering, reordering, truncating or otherwise modifying such AFC
Results Set. Customer will not send more than one (1) AFC Request per Web page pageview unless
otherwise authorized by Google.

     8.2.3. Client Side
Implementations. For client side implementations (eg., iFrame or
Javascript
data feed implementations), each AFC Request must contain an AFC Client ID provided and used
as
specified by Google. Upon Google’s receipt of an AFC Request as described above, Google will
transmit an
AFC Results Set, to the extent available, via Google’s network interface in accordance with
the AFC
Protocol. Customer’s code shall, in each instance, ensure the display of the entire AFC
Results Set that
corresponds to such AFC Request in the manner contemplated by this Agreement, without editing,
filtering,
reordering, truncating or otherwise modifying such AFC Results Set. Customer will not send
more than one
(1) AFC Request per Web page pageview unless otherwise authorized by Google.

     8.2.4. Labeling. AFC Results Set shall be identified with the label “Ads by Google” as
reflected in
Exhibit C to this Order Form, unless otherwise instructed or agreed by Google.

     8.2.5. Related Ad Links. If Customer implements Related Ad Links provided by Google,
Customer understands and agrees to the following additional provisions: (a) if applicable,
in no event will
End User clicks on Related Ad Links, or the display of a Related Ad Links on a Customer Web
page in and
of itself, qualify as a click on an Ad, or an “Impression,” as the case may be, for purposes
of determining
Customer’s click or impression guarantees (if any) or Google’s payment or other obligations
under this
Agreement; and (b) notwithstanding anything to the contrary, Related Ad Links are
automatically generated
and consequently are provided to Customer “as is,” with no representation or warranty, express
or implied,
and, for the avoidance of doubt, any obligation Google may have to indemnify, defend or hold
Customer
harmless under this Agreement will in no event extend to any claims that in any way arise out
any Related
Ad Links provided hereunder. Customer further understands and agrees that Google is under no
obligation
to offer related ad links, and any agreement between the parties to provide related ad links
on the Sites will
be subject to Google’s right to discontinue such offering.

     8.3. License to AFC Protocol. Google grants to Customer a limited, nonexclusive and
non-sublicensable license during the Services Term to use the AFC Protocol solely for the purpose
of transmitting AFC Requests and other required information and receiving AFC Results Sets solely
to the extent permitted hereunder. Except to the limited extent expressly provided in this
Agreement, Google does not grant, and Customer shall not acquire, any right, title or interest
(including, without limitation, any implied license) in or to any Google Intellectual Property;
and all rights not expressly granted herein are reserved to Google.

9. Site Modifications. Google acknowledges that Customer, or Customer’s Clients, may
update the
design and content of the Sites in a manner consistent with the provisions of this Agreement;
provided that
Customer agrees that (a) it shall keep Google informed of all material changes planned by Customer
to
such Sites; and (b) no changes may be made to the look and feel, dimension and/or placement of the
WebSearch Results, News Search Results, Image Search Results, AFS Ads or AFC Ads, without obtaining
the prior written consent of Google. For the avoidance of doubt, Google may, and the foregoing
will in no
event limit Google’s ability to, require changes to the look and feel, content or targeting
methodology of any
such Results or Ads provided herein.

10. Filters.

     10.1. General. Certain Services may contain filtering capability, such as
SafeSearch, Country
Restrict, Language Restrict, AdSafe and other filters. Notwithstanding anything to the
contrary, if Customer
elects to enable any such filters, Customer expressly acknowledges and agrees (a) it is
Customer’s
responsibility to enable such features in accordance with the instructions provided by Google
in the
applicable Service protocol, and (b) that Google cannot and does not make any representation,
warranty or
covenant that all results will be limited to results elected by enabling such filter(s). For
example, but without
limiting the foregoing, if Customer elects SafeSearch, Country Restrict, Language Restrict
and/or AdSafe,
Google cannot and does not make any representation, warranty or covenant that all results will
be limited to
the countries or languages selected or that all objectionable results will be prevented.

     10.2. URL Blocking. During the Services Term, Google will use commercially reasonable efforts to
exclude from Ads served under this Agreement Ads that contain the URLs set forth on
Exhibit D attached
hereto and made part hereof. Notwithstanding anything to the contrary, Customer understands
that Google
cannot and does not commit or guarantee that no Ads will contain any of the URLs listed in
Exhibit D.

11. Updates. If Google updates its technical or implementation specifications {including,
without limitation,
by way of updating the applicable Service protocol) from time to time as contemplated herein,
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shall implement such updates or modifications as soon as reasonably practical, but in any
event within fifteen (15) days of the date it receives notice thereof.

12.
Notice of System Changes. Customer will provide Google with fourteen (14) days’
advance notice of
any change in the code or serving technology used to display Google advertising and/or search
results (e.g.,
a change in the advertising serving technology used) that could be reasonably be expected to have
the
potential to adversely affect the delivery or display of Google search or advertising results as
required by this
Agreement (it being understood that notice will in no event relieve Customer of its obligations to
display
search and advertising results as required hereunder).

13. Optimization. The parties agree to consult in good faith from time to time with the
objective of optimizing the performance of Ads served under this Agreement.

14.
AdWords Link. Customer agrees to promote the Google AdWords Program (including any
successor
programs thereto) by placing on the Sites a link in the form as provided by Google from time to
time that
contains the Google logo, text and a link to facilitate registration of advertisers in the Google
AdWords
Program (“AdWords Link”). Customer shall provide to Google the URL for any Site page containing
an
AdWords Link (“AdWords Link Page”) and shall promptly notify Google in writing of any change to any
AdWords Link Page. Unless otherwise agreed to by the parties in writing: (a) the specific size
and location
of the AdWords Link within the AdWords Link Page shall conform to the specifications provided by
Google
from time to time, and (b) the AdWords Link shall be displayed Above-the-fold.

15. Technical Support. The Technical Contact may use the following Google e-mail
aliases to submit requests for TSS:

• websearch-support@google.com (for WebSearch Services requests)

• syndication-support@google.com (for GSLP requests)

• media-suppport@google.com (for AdSense Services requests)

16.
Fees and Payment Terms.

     16.1.
WebSearch Services. On or before the Order Form Effective Date, Customer
shall submit a
completed Google credit application form. If applicable, Customer shall pay the
non-refundable Annual
Service and Support Fee and the first payment of the Monthly WebSearch Fee Minimum as
indicated on the
Order Form, which shall be due on the Order Form Effective Date and payable upon execution thereof.
For all other WebSearch Fees (including Monthly WebSearch Fee Minimums), Google shall bill Customer
monthly at the rates stated on Cover Page(s) of this Order Form and all such fees shall be due and payable
“net thirty (30) days” from date of invoice. Within thirty (30) days of the end of each month during the
Services Term, Google shall provide Customer with WebSearch Services usage reports in the form
generally made available at that time.

     16.2. News Search Services. The provisions of this paragraph apply only to the extent that
Customer elects to order and Google agrees to provide News Search
Services as provided herein. If applicable, Customer shall pay the non-refundable Annual Service and Support Fee and the first
payment of
the Monthly News Search Fee Minimum as indicated on the Order Form, which shall be due as
agreed by
the parties. For all other News Search Fees (including Monthly News Search Fee Minimums),
Google shall
bill Customer monthly at the rates stated on Cover Page (s) of this Order Form and all such
fees shall be due
and payable “net thirty (30) days” from date of invoice. Within thirty (30) days of the end of each month
during the Services Term, Google shall provide Customer with News Search Services usage reports in the
form generally made available at that time.

     16.3. Image Search Services. The provisions of this paragraph apply only to the extent that
Customer elects to order and Google agrees to provide Image Search Services as provided
herein. If
applicable, Customer shall pay the non-refundable Annual Service and Support Fee and the first
payment of
the Monthly Image Search Fee Minimum as indicated on the Order Form, which shall be due as
agreed by
the parties. For all other Image Search Fees (including Monthly Image Search Fee Minimums),
Google shall
bill Customer monthly at the rates stated on the Cover Page(s) of this Order Form and all such
fees shall be
due and payable “net thirty (30) days” from date of invoice. Within thirty (30) days of the
end of each month
during the Services Term, Google shall provide Customer with Image Search Services usage reports in the
form generally made available at that time.

     16.4. AdSense for Search. Subject to the terms and conditions of this Agreement, for each month
during the Services Term Customer shall receive the Applicable Percentage (as defined below)
of Net AFS
Revenues attributable to such month. Google’s obligation to pay Customer’s percentage of
Net AFS
Revenues shall not commence until Google’s technical personnel provide written approval of
Customer’s
implementation of the AFS Service on each AFS Site, which shall not be unreasonably withheld
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Payments required under this paragraph shall be made by the last day of the calendar month
following the calendar month in which the applicable AFS Ads were displayed on the AFS Sites, and
shall be accompanied by a revenue report in the form generally made available at that time.

     16.5. AdSense for Content. Subject to the terms and conditions of this Agreement, for
each month
during the Services Term Customer shall receive the Applicable Percentage of Net AFC Revenues
attributable to such month. Google’s obligation to pay Customer’s percentage of Net AFC
Revenues shall
not commence until Google’s technical personnel provide written approval of Customer’s
implementation of
the AFC Service on each AFC Site, which shall not be unreasonably withheld or delayed. Payments
required under this paragraph shall be made by the last day of the calendar month following the calendar
month in which the applicable AFC Ads were displayed on the AFC Sites, and shall be accompanied by a
revenue report in the form generally made available at that time.

     16.6. Ad Revenues: Applicable Percentage; Applicable Deduction.

          16.6.1. “Net AFS Revenues” means (a) Ad Revenues derived from clicks on AFS Ads (excluding
Non-Qualifying Ads as defined below) displayed on AFS Site pages approved for the AFS Service
minus (b)
the Applicable AFS Deduction.

          16.6.2. “Net AFC Revenues” means (a) Ad Revenues derived from clicks on AFC Ads (excluding
Non-Qualifying Ads as defined below) displayed on AFC Site pages approved for the AFC Service
minus (b)
the Applicable AFC Deduction.

          16.6.3. “Ad Revenues” means gross ad revenues minus agency fees, referral fees, costs related
to third party advertising service providers, and discounts.

          16.6.4. “Applicable Percentage” with respect to any calendar month during the Services Term
means [*].

          16.6.5. “Applicable AFS Deduction” in any calendar month during the Initial Services Term
means [*].
Notwithstanding
anything to the contrary, Google reserves the right to increase the Applicable AFS Deduction
[*] after the Initial Services Term by [*] in each case by providing
advance written
notice to Customer, together with an explanation supporting such increase.

          16.6.6. “Applicable AFC Deduction” in any calendar month during the Initial Services Term
means [*].

     16.7. Non-Qualifying Ads. Notwithstanding any of the foregoing under this Section,
Google shall not
be liable for payment in connection with (a) any amounts which result from invalid queries, or
invalid
impressions of (or clicks on) Ads, generated by any person, bot, automated program or similar
device,
including, without limitation, through any Fraudulent Act, as reasonably determined by
Google; (b)
impressions of Ads or clicks on Ads delivered through an implementation which is not initially
approved by
Google pursuant to the Agreement or subsequently fails to meet Google’s technical requirements
and
specifications; and (c) Ads that advertise Google products or services (collectively,
“Non-Qualifying Ads”).
The number of queries, and impressions of and clicks on Ads, as reported by Google, shall be the number
used in calculating payments hereunder.

     16.8. Methods of Payment.

          16.8.1. Payments to Google. All payments due to Google shall be in the currency
specified in this Order Form. Any charges for converting foreign currency shall be the
responsibility of Customer and shall be invoiced accordingly. If paid in US dollars, payments to
Google shall be made preferably via wire transfer with the following instructions:

	 	 	 	 	 
	[*]

	 	 
	 	 

If paid in US dollars and not wired to Google, payment shall be made by check for receipt by
Google at the address specified on the Order Form on or before the payment due date. If payment is
made in any other currency, payment shall be made by wire pursuant to the wire instructions
specified below on this Order

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*CERTAIN
INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

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Form (or if no applicable wire instructions are specified, payment shall be made using the US
wire transfer instructions above). Delinquent payments due to Google shall bear interest at the
rate of one-and-one-half percent (1.5%) per month (or the highest rate permitted by law, if less)
from the payment due date until paid in full. Customer will be responsible for all reasonable
expenses (including legal fees) incurred by Google in collecting unpaid or delinquent amounts. In
addition, Google may suspend performance and/or terminate this Order Form upon fourteen (14) days
written notice if Customer fails to make any required payment when due unless such payment is made
within such fourteen (14) day notice period. If Google reasonably deems itself insecure with
respect to Customer’s ability to meet its financial obligations under the Agreement, Google may, at
its sole option, modify the payment terms or require other reasonable assurances or forms of
security prior to providing or continuing to provide any Services.

     16.8.2. Payments to Customer. Payments to Customer (if by wire transfer) shall be
made pursuant to the wire transfer instructions specified on this Order Form. In addition,
Customer acknowledges that Google may, at its option, offset its payment obligations to Customer
it may incur under the Agreement against any product or service fees (including late fees) owed
and not yet paid by Customer under the Agreement or any other agreement between Customer and
Google, in addition to whatever other rights and remedies Google may have.

     17. Authority to Bind. Each of Customer’s and Google’s signatory to this Order Form
represents and warrants that he or she has the power and authority to accept and bind Customer and
Google, as the case may be, to the terms of this Order Form.

This Order Form may be executed in counterparts, including facsimile counterparts, each of which
shall be deemed and original, and all of which, when taken together, shall constitute one and the
same instrument. An original copy, if requested, shall be sent to the following Customer contact
reference identified above (check one): þ Corporate o Billing o Legal

	 	 	 	 	 	 	 
	Google: GOOGLE INC.	 	Customer: SYNACOR, INC
	 
	 	 	 	 	 	 
	By:

	 	/s/ Joan Braddi
	 	By:
	 	/s/ M. Drew Buckley
	 

	 	 
	 	 	 	 
	 
	 	 	 	 	 	 
	Print Name: Joan Braddi	 	Print Name: M. Drew Buckley
	 
	 	 	 	 	 	 
	Title: VP, Search Services	 	Title: Vice President, Business Development
	 
	 	 	 	 	 	 
	Date: 6/30/04	 	Date: 6/25/04

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Exhibit A1

WebSearch Sites, AFS Sites. AFC Sites

[*]

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*CERTAIN
INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

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Exhibit A2

Customer Premium Content Sites Approved for Search Box

[*]

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*CERTAIN
INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED  AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

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Exhibit B

WebSearch and AFS Implementation Mockup

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Exhibit C

AFC Implementation

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Exhibit C Continued

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Exhibit D

URL Blocklist

To come, based on the mutual agreement of the parties.

Google Confidential

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