Document:

EX-10.2

 EXHIBIT 10.2 
 Dated: 17 October 2011 
 As amended and Restated Dated 20 May
2014 
  
  

CHAUCER HOLDINGS PLC 
 and 
 EQUINITI SHARE PLAN TRUSTEES LIMITED 

TRUST DEED AND RULES 
 OF THE CHAUCER SHARE INCENTIVE PLAN 
 Adopted by
resolution of the Board of Directors of Chaucer Holdings PLC on 12 October 2011 and approved by HM Revenue & Customs under Schedule 2 to the Income Tax (Earnings and Pensions) Act 2003 under reference A108870 on 28 October 2011.

 Amended by a resolution of the Independent Non-executives Committee of Chaucer Holdings PLC on 31 January 2012 and
approved by HM Revenue & Customs on 9 February 2012. 
  

 Contents 

 
  

							
	Clause	  	Page	 
			
	1	  	 Definitions and Interpretation
	  	 	3	  
			
	2	  	 Trusts of the Plan
	  	 	3	  
			
	3	  	 Notices to Participants
	  	 	4	  
			
	4	  	 Investment
	  	 	4	  
			
	5	  	 Borrowing
	  	 	5	  
			
	6	  	 Receipt of money or money’s worth with respect to Plan Shares
	  	 	5	  
			
	7	  	 Application of the Plan to Group Companies
	  	 	5	  
			
	8	  	 Retention of Shares subject to Holding Period
	  	 	5	  
			
	9	  	 Voting rights and directions
	  	 	6	  
			
	10	  	 Trustee’s powers of delegation
	  	 	6	  
			
	11	  	 Administration
	  	 	6	  
			
	12	  	 Trustee’s indemnities and charges
	  	 	7	  
			
	13	  	 Appointment, removal and retirement of Trustee
	  	 	8	  
			
	14	  	 Residence of the Trust
	  	 	9	  
			
	15	  	 Amendments to the Plan
	  	 	9	  
			
	16	  	 Termination of the Plan
	  	 	10	  
			
	17	  	 Governing law
	  	 	10	  
			
	18	  	 Construction of this Deed
	  	 	10	  
		
	 Schedule
	  	 	11	  
		
	 Part One Definitions and interpretation
	  	 	11	  
		
	 Part Two Provisions affecting Plan Shares
	  	 	16	  
		
	 Part Three Free Shares
	  	 	24	  
		
	 Part Four Partnership Shares and Matching Shares
	  	 	26	  
		
	 Part Five Reinvestment of cash dividends
	  	 	30	  
		
	 Part Six Deed of Adherence
	  	 	32	  

  
 2 

 THIS DEED is made the 17th day of October 2011 and is amended and restated on 20 May 2014.

 BETWEEN: 
  

	(1)	CHAUCER HOLDINGS PLC, registration number 02847982, whose registered office is situated at Plantation Place, 30 Fenchurch Street, London EC3M 3AD (the
“Company”); and 

  

	(2)	EQUINITI SHARE PLAN TRUSTEES LIMITED, registration number 03925002, whose registered office is situated at Aspect House, Spencer Road, Lancing, West Sussex, BN99
6DA (the “Trustee”). 

 WHEREAS: 

 

	(A)	The Company has established an employee share incentive plan known as The Chaucer Share Incentive Plan (the “Plan”), approved in accordance with the
provisions of Schedule 2 and constituting an Employees’ Share Scheme. 

  

	(B)	The Plan was established by a resolution of the Board of Directors of Chaucer Holdings PLC passed on 12 October 2011 and was amended and restated on 20 May
2014. 

  

	(C)	The Trustee has agreed to be the original trustee of the Plan. 

 NOW THIS DEED WITNESSES as follows: 
  

	   1	Definitions and Interpretation 

  

	1.1	Definitions: The words and expressions used in this Deed which begin with capital letters have the meanings set out in Part One of the Schedule.

  

	1.2	Interpretation: The provisions of Part One of the Schedule shall apply equally to this Deed. 

 

	   2	Trusts of the Plan 

  

	2.1	Payments by Participating Companies: The Company will pay to the Trustee the amounts necessary to enable the Trustee to acquire, in accordance with the Plan,
Shares for and/or to be awarded to Qualifying Employees, together with any other amounts required to cover any liabilities incurred by the Trustee under the Plan. The Company can require any Participating Company to reimburse the Company for any
amounts it bears under this Clause 2.1 directly or indirectly in respect of such Participating Company’s Qualifying Employees. 

  

	2.2	Application of Payments: Unless otherwise stated, the Trustee will apply all monies received by it in accordance with the Plan and hold any Shares acquired and
all other trust property deriving from them on the trusts declared in this Deed. In the case of any monies received for the acquisition of Free Shares or Matching Shares, the Trustee will acquire and award these Shares in accordance with the Plan.
In the case of any monies received for the acquisition of Partnership Shares or Dividend Shares, the Trustee will acquire these Shares in accordance with the Plan. 

 

	2.3	Retention or sale of surplus Shares: If it is not possible to award all the Shares acquired to be awarded as Free Shares or Matching Shares without fractional
entitlements arising or if, for any other reason, the Trustee holds Shares which were acquired to be awarded, but which are not awarded, the Trustee may retain so many of those Shares as the Committee shall direct. Subject to that direction, the
Trustee shall sell any Shares not awarded and pay the net proceeds to the Company. 

  
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	2.4	Rights attaching to unappropriated Shares: If the Trustee becomes entitled in respect of any Shares not held on behalf of a Participant to any rights to be
allotted, or to subscribe for, further securities (other than an issue of capitalisation shares of the same class as specific Shares which the Trustee is about to award, which capitalisation shares shall be retained by the Trustee as Shares to be
awarded among the Participants on the relevant Award Date), the Trustee may take up those rights or sell them for the best consideration in money reasonably obtainable at the time or sell sufficient of them nil paid to enable the Trustee to
subscribe in full for the balance of any unsold rights or allow those rights to lapse. 

  

	2.5	Trusts of unappropriated Shares: The Trustee shall hold any unappropriated Shares or unutilised cash balances and any income arising from them UPON TRUST to
apply the same in or towards the future purchase of Shares for the purposes of the Plan and/or their expenses of administering the Plan. The Trustee shall notify the Committee from time to time of the amounts and/or number of Shares so held by it
and its/their application. 

  

	2.6	General duty of Trustee in relation to Participants’ Shares: Subject to Clause 8, the Trustee shall not dispose of a Participant’s Shares or deal with
any rights conferred in respect of any of a Participant’s Shares to be allotted Shares, securities or rights of any description other than pursuant to a direction given by or on behalf of the Participant. 

 

	   3	Notices to Participants 

  

	3.1	Notice of Award of Free Shares or Matching Shares: As soon as practicable after the Trustee has awarded Free Shares or Matching Shares, it shall notify each
Participant of the number and description of the Shares awarded to that Participant, if the Shares are subject to any Restriction, the details of the Restriction, the Initial Market Value of those Shares and the Holding Period applicable to them.

  

	3.2	Notice of acquisition of Partnership Shares: As soon as practicable after the Trustee has acquired any Partnership Shares on behalf of a Participant, it shall
notify the Participant of the number and description of the Shares acquired, if the Shares are subject to any Restriction, the details of the Restriction, the amount of Partnership Share Money applied in acquiring them and the Market Value in
accordance with which the number of Partnership Shares acquired was determined. 

  

	3.3	Notice of acquisition of Dividend Shares: As soon as practicable after the Trustee has acquired Dividend Shares on behalf of a Participant, it shall notify the
Participant of the number and description of the Shares acquired, their Market Value on the Acquisition Date, the Holding Period applicable to them and the amount (if any) of the cash dividend carried forward under Rule 2.3 of Part Five of the
Schedule. 

  

	3.4	Notice of Participant’s tax liability: Where a Participant becomes liable to a charge to income tax on employment income within section 6(1) of ITEPA, or
Chapter 3 or 4 of Part 4 of ITTOIA, due to the Participant’s participation in the Plan, the Trustee shall inform the Participant of any facts relevant to determining that liability. 

 

	3.5	Notice of any foreign tax deducted before dividend paid: Where any foreign cash dividend is received in respect of Plan Shares held on behalf of a Participant,
the Trustee shall give the Participant notice of the amount of any foreign tax deducted from the dividend before it was paid. 

  

	   4	Investment 

  

	4.1	Trustee’s power of investment: Subject to the terms of this Deed, the Trustee may invest any property held on trust under this Deed as if it were the
absolute beneficial owner thereof. 

  
 4 

	4.2	No duty to invest: The Trustee shall be under no duty to invest property held on trust under this Deed. 

 

	   5	Borrowing 

 The Trustee
shall have power to borrow money both to acquire Shares for the purposes of the Plan and to pay any other expenses properly incurred by the Trustee in administering the Plan. 

 

	   6	Receipt of money or money’s worth with respect to Plan Shares 

  

	6.1	Obligation to pay over: Subject to Clause 6.2, the Trustee shall, as soon as practicable following its receipt of any money or money’s worth in respect of
or by reference to any Plan Shares, arrange for that money or money’s worth to be paid to Participants in accordance with their respective entitlements. 

 

	6.2	Exceptions from obligation: Clause 6.1 shall: 

  

	 	(a)	not apply to money’s worth consisting of New Shares; 

  

	 	(b)	be subject to the operation of Part Five of the Schedule (Reinvestment of Cash Dividends); and 

 

	 	(c)	be subject to Clause 11. 

  

	   7	Application of the Plan to Group Companies 

  

	7.1	Extension of the Plan to Controlled Companies and/or Jointly Owned Companies: The Plan may, with the consent of the Committee, be extended to any Controlled
Company or Jointly Owned Company by the execution of a Deed of Adherence whereby that company agrees to be bound by this Deed and the Plan. 

  

	7.2	Disapplication of the Plan to Participating Companies: The Plan shall cease to apply to any company, other than the Company, at any time when:

  

	 	(a)	that company becomes no longer either a Controlled Company or a Jointly Owned Company; or 

 

	 	(b)	a notice is served by the Committee upon the Trustee that the Plan shall not apply to that company, 

provided that the rights of Participants employed by that company to Plan Shares awarded to them or acquired on their behalf while that
company was a Participating Company shall not be affected and provided that, where (b) applies, the requirement of paragraph 10(3) of Schedule 2 continues to be satisfied. 

 

	7.3	Information from Participating Companies: A Participating Company (or a former Participating Company, if appropriate) shall provide the Trustee with all
information required from it for the operation of the Plan in such form as the Trustee shall reasonably require. 

  

	   8	Retention of Shares subject to Holding Period 

  

	8.1	No Disposal: Subject to Clause 8.2, the Trustee shall not dispose of any of a Participant’s Free Shares, Matching Shares or Dividend Shares during the
Holding Period applicable to those Shares other than at the written direction of the Participant given under the terms of the Participation Contract. 

  

	8.2	Permitted disposals during Holding Period: Clause 8.1 shall: 

  

	 	(a)	not apply if at the time of the disposal the Participant has ceased to be in Employment; 

  
 5 

	 	(b)	be subject to a direction of the Participant given in accordance with Rule 9 of Part Two of the Schedule; and 

 

	 	(c)	be subject to Clause 11.3. 

  

	   9	Voting rights and directions 

  

	9.1	Exercise of voting rights: While the Plan Shares are registered in the name of the Trustee, the Trustee will forward the notice of any annual general meeting or
other meeting of the holders of any class of shares of The Hanover and/or a copy of the proxy materials to Participants together with voting instructions, in such manner provided by Rule 13.2 of Part Two of the Schedule as the Trustee may decide.
Participants, as the beneficial owners, have the right to direct the Trustee how to vote. For the avoidance of doubt, the Trustee shall have no power to and shall not vote in respect of any Plan Shares for which it has not received voting directions
from the relevant Participant. 

  

	9.2	Voting rights attached to unappropriated Shares: The Trustee shall have no power and may not vote in respect of Shares it holds which are not Plan Shares.

  

	    10	Trustee’s powers of delegation 

  

	10.1	Trustee’s power to employ agents: The Trustee may, in the performance of its duties under the Plan, employ and pay any appropriate person, appoint any
person as its agent to transact all or any business, and act on the advice or opinion of any professional or business person, and shall not be responsible for anything done or omitted or suffered in good faith in reliance on such advice or opinion.

  

	10.2	Delegation of Trustee’s powers: The Trustee may, to the extent permitted by law, delegate any of its powers and duties under the Plan to any person or
company but no such delegation shall divest the Trustee of its responsibilities under Schedule 2. 

  

	10.3	Nominee Shareholder: The Trustee may allow any Shares to be registered in the name of an appointed nominee provided such Shares are registered in a designated
account. 

  

	10.4	Revocation of delegation: The Trustee may at any time, and shall if so directed by the Committee, revoke any delegation or arrangement made under this Clause
and/or require any trust property held by another person to be returned to the Trustee. 

  

	10.5	Execution of documents: The Trustee may execute and may authorise any of its directors, officers or employees to execute on its behalf any documents in such
manner as may be appropriate. 

  

	    11	Administration 

  

	11.1	Meetings and regulations: Subject to the terms of this Deed, the Trustee may convene meetings and make such regulations as it considers appropriate for the
administration of the Plan. 

  

	11.2	Duty to keep accounts and records: The Trustee shall maintain the accounts and records necessary for it to fulfil its own PAYE and other obligations under the
Plan and the PAYE obligations of any Employer Company under the Plan. The Trustee shall also maintain records of Participants who have participated in one or more Share Incentive Plans. 

  
 6 

	11.3	Trustee’s power to dispose of shares to meet its PAYE obligations: The Trustee shall, where a PAYE obligation is imposed under Chapter 6 of Part 7 of ITEPA
as a result of a Participant’s Plan Shares ceasing to be subject to the Plan (including due to the operation of this Clause), have the power to meet that PAYE obligation by: 

 

	 	(a)	disposing of any of the Participant’s Plan Shares; or 

  

	 	(b)	requiring the Participant to pay to it a sum equal to the amount required to discharge the PAYE obligation. 

 

	11.4	Trustee to pay Employer Company: If a Participant is chargeable to income tax under Chapter 6, Part 7 of ITEPA as a result of a Participant’s Plan Shares
ceasing to be subject to the Plan and an obligation to make a PAYE Deduction arises in respect of that charge, then the Trustee shall, subject to Clauses 11.6 and 11.7, pay to the Employer Company a sum sufficient to enable it to discharge that
obligation. 

  

	11.5	Payment to Employer Company of Capital Receipts: If the Trustee receives a sum of money which constitutes (or forms part of) a Capital Receipt in respect of
which a Participant is chargeable to income tax in accordance with Chapter 6, Part 7 of ITEPA, the Trustee shall pay to the Employer Company out of that sum of money an amount equal to that on which income tax and employees’ NICs is payable.

  

	11.6	Payment by Participant to Employer Company: Clause 11.4 shall not apply if the relevant Participant is required to pay to that Participant’s Employer
Company a sum that is sufficient to enable it to discharge the obligation. 

  

	11.7	No Employer Company: In any case under Clause 11.4 or Clause 11.5, as appropriate, where: 

 

	 	(a)	there is no Employer Company; or 

  

	 	(b)	HMRC have directed under section 511 or 514, as appropriate, of Chapter 6, Part 7 of ITEPA that it is impracticable for the Employer Company concerned to make a PAYE
Deduction, 

 Clause 11.4 or Clause 11.5, as appropriate, shall not apply and the Trustee shall make a PAYE
Deduction in respect of an amount equal to that on which income tax and employees’ NICs is payable, as if the Participant were a former employee of the Trustee. 
  

	11.8	Setting up costs: The Company will pay the costs and expenses of the preparation and execution of the Deed. 

 

	  12	Trustee’s indemnities and charges 

  

	12.1	Trustee’s indemnity: The Participating Companies agree to keep the Trustee fully indemnified against any liability arising out of or in connection with the
Plan. However, the Trustee shall not be indemnified or exonerated in respect of any fraud, negligence or wilful default on its part or its agents’ or any of their officers’ or employees’ parts. The Trustee shall have the benefit of
any indemnities conferred upon trustees by law. 

  

	12.2	Accounting for benefits received by the Trustee: Neither the Trustee nor any of its officers or employees shall be liable to account to Participants for any
benefit received under the Plan. Neither the Trustee nor any officer or employee of the Trustee shall be liable to account to other Participants for any profit derived by that person as a Participant. 

 

	12.3	Trustee’s remuneration: Any person acting as a trustee in the course of any profession or business carried on by that person may charge and be paid such
reasonable charges for so acting as shall from time to time be agreed between that person and the Committee. 

  
 7 

	12.4	Permitted dealings of Trustee: The Trustee (and any director or officer of a body corporate or a trust corporation acting as a trustee) shall not, on its own
account: 

  

	 	(a)	be precluded from acquiring, holding or dealing with any debentures, debenture stock, shares or securities whatsoever of the Company, The Hanover, any Controlled
Company or Jointly Owned Company or any other company in the shares of which the Company, The Hanover, any Controlled Company or any Jointly Owned Company may be interested; 

 

	 	(b)	be precluded from entering into any contract or other transaction with the Company, The Hanover, any Controlled Company or Jointly Owned Company or any other company,
or from being interested in any such contract or transaction; or 

  

	 	(c)	be in any way liable to account to the Company or The Hanover or any Controlled Company or Jointly Owned Company or any Participant for any amount obtained by it from
such acquisition, holding, dealing, contract or transaction, whether or not in connection with its duties under this Deed. 

  

	12.5	Reliance on information provided: The Trustee shall be entitled, in the absence of manifest error, to rely without further enquiry on: 

 

	 	(a)	information supplied to it by any Participating Company or The Hanover for the purposes of the Plan; and 

 

	 	(b)	any direction, notice or document purporting to be given or executed by or with the authority of any Participating Company, The Hanover or by any Participant.

  

	12.6	Exclusion of liability: The Trustee shall not be liable or responsible for any loss, liability or increased liability of a Participant arising out of the failure
of the Participant to give a direction to the Trustee or to give a direction within a particular time or, if the Participant has directed the Trustee to use its discretion, arising out of the bona fide exercise by the Trustee of that discretion.

  

	12.7	Insurance: The Trustee may insure the Plan against any loss caused by it or any of its employees, officers, agents or delegates . It may also insure itself and
any of these persons against liability for breach of trust not involving wilful wrongdoing. Except in the case of a paid trustee, the insurance premiums may be paid from the Plan assets. 

 

	    13	Appointment, removal and retirement of Trustee 

  

	13.1	Appointment and removal of Trustee: The Committee may at any time by notice in writing: 

 

	 	(a)	appoint a new (or additional) trustee, including a corporate trustee (to the exclusion of the trustee’s statutory power of appointment); and

  

	 	(b)	remove a trustee from office (but not so as to leave in office less than two trustees or a corporate trustee), without assigning any reason for its removal which (in
the absence of a date specified in the notice) shall take effect one month after receipt of such notice. 

  

	13.2	Appointment and removal on cessation of Company’s existence: If the Committee ceases to exist then its powers of appointment and removal shall be vested in
the Participating Company which employs the largest number of Participants on the date when the Company ceases to exist. 

  

	13.3	 Retirement of Trustee: The Trustee may retire by giving to the Company written notice which shall take effect at the end of three months (or
another period agreed with the Committee) from the date of that notice, 

  
 8 

	 	 
provided that this will leave at least two trustees or a corporate trustee in office. The Trustee shall not be responsible for any costs caused by its retirement but shall do all things necessary
to give proper effect to its retirement. 

  

	13.4	Transfer of trust property: Immediately on removal or retirement pursuant to this Clause 13, the Trustee shall transfer all trust property held by it to the
continuing trustee and deliver all documents in its possession relating to the Plan as the Committee may direct. If it does not do so, the continuing trustee may do so on its behalf. 

 

	13.5	Participant as Trustee: A person shall not be disqualified from acting as a trustee or an officer or employee of a trustee because that person is or was an
officer or employee of a Participating Company or The Hanover or is or was a Participant. 

  

	    14	Residence of the Trust 

For so long as the Plan is to be approved by HMRC under Schedule 2, the Trust and every Trustee shall be resident for tax purposes in the
United Kingdom. 
  

	    15	Amendments to the Plan 

  

	15.1	Power to amend: The Compensation Committee of the Board of Directors of The Hanover may amend the Plan in any manner it thinks fit (with any amendment being
binding on the Trustee and all Participating Companies and Participants) but so that no purported amendment shall be effective if: 

  

	 	(a)	at a time when the Plan is approved by HMRC, it is to a provision of the Plan that is necessary in order to meet the requirements of Schedule 2 until that amendment is
approved by HMRC; 

  

	 	(b)	it would cause the Plan to cease to be an Employees’ Share Scheme; 

  

	 	(c)	it would materially adversely affect the rights of a Participant in respect of that Participant’s Plan Shares, unless the Committee has invited every relevant
Participant to give an indication as to whether or not he approves the amendment and such amendment is approved by a majority of those Participants who have given an indication; or 

 

	 	(d)	it would offend the rule against perpetuities. 

 EXCEPT THAT any amendment or addition which the Committee considers necessary or desirable in order to benefit the administration of the Plan, or comply with or take account of the provisions of any
proposed or existing legislation, or obtain or maintain favourable tax, exchange control or regulatory treatment for the Company or any other Participating Company or any Qualifying Employee or Participant, may be made by resolution of the Committee
without the need for the prior approval of a majority of Participants pursuant to Clause 15.1(c) PROVIDED THAT such amendments or additions do not affect the basic principles of the Plan. 

 

	15.2	Notice to Trustee: Written notice of any amendment made in accordance with this Clause 15 shall be given to the Trustee. 

  
 9 

	    16	Termination of the Plan 

  

	16.1	The Plan shall terminate: 

  

	 	(a)	on the tenth anniversary of the date of The Hanover’s 2014 annual meeting of stockholders or at any earlier time the Board of Directors of The Hanover resolves to
terminate the Plan, in each case in accordance with a Plan Termination Notice issued by the Company to the Trustee under paragraph 89(1) of Schedule 2; or 

  

	 	(b)	if earlier, on the expiry of the Trust Period. 

  

	16.2	The Company shall immediately upon executing a Plan Termination Notice provide a copy of the notice to the Trustee, HMRC and each individual who has Plan Shares or who
has entered into a Partnership Share Agreement which was in force immediately before the notice was issued. 

  

	16.3	Upon the issue of a Plan Termination Notice or upon the expiry of the Trust Period paragraph 90 of Schedule 2 shall have effect. 

 

	16.4	Any Shares or other assets which remain undisposed of after the requirements of paragraph 90 of Schedule 2 have been complied with shall be held by the Trustee upon
trust to pay or apply them to or for the benefit of the Participating Companies as at the termination date in such proportions, having regard to their respective contributions, as the Trustee shall in its absolute discretion think fit.

  

	    17	Governing law 

 This Deed
shall be governed by and construed in accordance with the laws of England and Wales. Any dispute concerning this Deed not resolved by mutual agreement between the parties to that dispute shall be referred to the courts of England and Wales.

  

	    18	Construction of this Deed 

The Schedule shall be treated as part of this Deed. 

  
 10 

 SCHEDULE 

RULES OF THE CHAUCER SHARE INCENTIVE PLAN 
 PART ONE 
 Definitions and interpretation 

The words and expressions used in the Plan which begin with capital letters have the meanings set out below. In this Plan: 

 

	(a)	the headings are for the sake of convenience and should be ignored when construing it; 

 

	(b)	references to any statutory provisions are to those provisions as amended, extended or re-enacted from time to time and include any subordinate legislation made under
them; 

  

	(c)	unless the context requires otherwise, words in the singular include the plural and vice versa and words imputing either gender include both genders; and

  

	(d)	terms defined in Schedule 2 and not defined in this Plan shall, unless the context otherwise requires, have the meanings given in Schedule 2. 

“Accumulation Period” means, in respect of Partnership Shares, the period during which a Participant’s Partnership
Share Money is accumulated before it is used to acquire Partnership Shares or is repaid to that Participant; 

“Acquisition Date” means, in respect of Partnership Shares, the date determined under Rule 3.1 or Rule 4.3 of Part Four
of the Schedule as appropriate and, in respect of Dividend Shares, the date determined under Rule 2.1 of Part Five of the Schedule; 
 “Associated Company” has the meaning given in paragraph 94 of Schedule 2 as extended by paragraph 91 of Schedule 2; 

“Award” means: 
  

	 	(a)	in relation to Free Shares and Matching Shares, the award of Free Shares and Matching Shares in accordance with the Plan; and 

 

	 	(b)	in relation to Partnership Shares, the acquisition of Partnership Shares on behalf of a Participant in accordance with the Plan; 

“Award Date” means the date on which Free Shares or Matching Shares are awarded; 

“Capital Receipt” has the meaning given in section 502 of ITEPA; 

“Committee” means the Compensation Committee of the Board of Directors of The Hanover, except that the Compensation
Committee of the Board of Directors of The Hanover may delegate (i) to one or more of its members such of its duties, powers and responsibilities as it may determine; and (ii) to one or more employees or other persons as it determines,
including, but not limited to the board of directors of Chaucer Syndicates Limited, registration number 00184915, such administrative duties, powers and responsibilities as it deems appropriate.

  
 11 

 
Unless otherwise determined by the Compensation Committee of the Board of Directors of The Hanover, in the event of any delegation described in the preceding sentences, the term
“Committee” shall include the person or persons so delegated to the extent of such delegation; 
 “Close
company” has the meaning in section 989 of the Income Tax Act 2007 as modified by paragraph 20(4) of Schedule 2; 

“Connected Company” means (a) the Company, (b) a company which Controls or is Controlled by the Company or is
Controlled by a company which also Controls the Company, and (c) a company which is a Member of a Consortium owning the Company or which is owned in part by the Company as a Member of a Consortium; 

“Control” unless otherwise indicated, has the meaning given in section 995 of the Income Tax Act 2007 (and references to
“Controls” or “Controlled” shall be read accordingly); 
 “Controlled
Company” means any company (being a body corporate) which is under the Control of the Company; 
 “Dealing
Day” means any day on which the New York Stock Exchange is open for business; 
 “The Deed” means this
trust deed as amended from time to time; 
 “Deed of Adherence” means a deed substantially in the form set out
in Part Six of the Schedule; 
 “Dividend Shares” means Shares acquired by the Trustee on behalf of a
Participant under Part Five of the Schedule; 
 “Employees’ Share Scheme” has the meaning given in section
1166 of the Companies Act 2006; 
 “Employer Company” means the company (if any) by which a Participant is
employed when, as appropriate, either (a) that Participant’s Plan Shares cease to be subject to the Plan, or (b) the Trustee receives a sum of money which constitutes (or forms part of) a Capital Receipt in respect of that
Participant’s Plan Shares and to which the PAYE Regulations (as defined in section 684(8) of ITEPA) apply at that time; 

“Employment” means employment by the Company or any Associated Company; 

“Free Shares” means Shares awarded under Part Three of the Schedule; 

“Holding Period” means: 
  

	 	(a)	with respect to an Award of Free Shares or Matching Shares, the period specified by the Committee during which those Shares will be held by the Trustee, which must be
not less than three years nor more than five years from the Award Date (or such other period(s) as may from time to time be required or permitted under Schedule 2) and must be the same for all Shares in the same Award and cannot be increased once
set in relation to an Award; and 

  

	 	(b)	with respect to Dividend Shares, the period of three years from their Acquisition Date (or such other period as may from time to time be required or permitted under
Schedule 2) which must be the same for all Shares in the same Award; 

  
 12 

 “Initial Market Value” means the Market Value of a Share on the Award Date
and where Shares are subject to a Restriction the Market Value is to be determined as if they were not subject to the Restriction; 
 “ITTOIA” means the Income Tax (Trading and Other Income) Act 2005; 
 “ITEPA” means the Income Tax (Earnings and Pensions) Act 2003; 

“Jointly Owned Company” means: 
  

	 	(a)	any company of which 50 per cent. of its issued share capital is owned by the Company and/or any Subsidiary and 50 per cent. of its issued share capital is
owned by another person; and 

  

	 	(b)	any company under the Control of any such jointly owned company; 

 “Market Value” means on any day: 
  

	 	(a)	in relation to Free Shares and Matching Shares, if all the relevant Shares in the Award are purchased on the Award Date, the average price paid per Share

  

	 	(b)	in relation to Partnership Shares and Dividend Shares, if all the relevant Shares in the Award are purchased on the Acquisition Date, the average price paid per Share;

  

	 	(c)	if neither (a) or (b) is applicable, the closing price (as derived from the New York Stock Exchange) of a Share for the Dealing Day immediately preceding the
Award Date or Acquisition Date (as the case may be), 

 provided that, for the purpose of the Plan, Market Value shall be
expressed in GBP and for this purpose the exchange rate to be applied in converting any USD amount into GBP shall be the closing mid USD/GBP exchange rate for: in the case of (a) or (b), the Award Date or Acquisition Date; and, in the case of
(c), the Dealing Day immediately preceding the Award Date or Acquisition Date, in each case as stated in the UK Financial Times on the day following the relevant Dealing Day;; 
 “Matching Shares” means Shares awarded under Part Four of the Schedule; 
 “Member of a Consortium” has the meaning given in paragraph 99(3) of Schedule 2; 
 “New Shares” has the meaning given in Rule 8 of Part Two of the Schedule; 
 “New York Stock Exchange” means the New York Stock Exchange operated by NYSE Euronext, and for the avoidance of doubt shall exclude the NYSE Amex, NYSE Alternext, NYSE Euronext and NYSE
Arca exchanges; 
 “NICs” means National Insurance contributions; 

“Participant” means any person to whom an Award has been made, or on whose behalf the Trustee holds Dividend Shares (or
other securities); 
 “Participating Company” means: 

 

	 	(a)	the Company; 

  
 13 

	 	(b)	any Controlled Company which, pursuant to Clause 7.1, participates in the Plan; and 

 

	 	(c)	any company which is a Jointly Owned Company and which, pursuant to Clause 7.1, participates in the Plan; 

“Participation Contract” means a contract complying with Rule 2 of Part Two of the Schedule; 

“Partnership Shares” means Shares acquired by the Trustee on behalf of a Qualifying Employee under Part Four of the
Schedule; 
 “Partnership Share Agreement” means a contract complying with Rule 1 of Part Four of the Schedule;

 “Partnership Share Money” means money deducted from a Participant’s Salary under a Partnership Share
Agreement; 
 “PAYE Deduction” means a deduction required by regulations made under section 684 of ITEPA;

 “PAYE Regulations” has the meaning given in section 684(8) of ITEPA; 

“Performance Unit” means any individual, team or divisional or corporate unit the Committee may determine with respect
to an Award to be made under Rule 1 of Part Three of the Schedule; 
 “Permitted Cessation” means ceasing to be
in Employment because of: 
  

	 	(a)	injury, ill-health, or disability; 

  

	 	(b)	Redundancy; 

  

	 	(c)	a transfer to which the Transfer of Undertakings (Protection of Employment) Regulations 2006 apply; 

 

	 	(d)	a change of Control or other circumstances in consequence of which the company by which the Participant is employed ceases to be an Associated Company of the Company;

  

	 	(e)	retirement (and the Committee may require such evidence as is reasonable to validate that the Participant is, as a matter of fact, retiring); or

  

	 	(f)	death; 

 “Plan
Shares” means Free Shares, Partnership Shares, Matching Shares, Dividend Shares and/or, where appropriate, New Shares, which are held by the Trustee on behalf of the Participants to whom they have been awarded or on whose behalf they have
been acquired; 
 “Plan Termination Notice” means a notice issued under paragraph 89(1) of Schedule 2;

 “Qualifying Corporate Bond” has the meaning given in section 117 of the Taxation of Chargeable Gains Act
1992; 
 “Qualifying Employee” means any employee who must be invited to participate in an Award in accordance
with Rule 3.2 of Part Two of the Schedule or whom the Committee has decided to invite or has invited to participate in accordance with Rule 3.3 of Part Two of the Schedule; 

  
 14 

 “Qualifying Period” means the period (if any) determined by the Committee
with respect to any operation of the Plan, being, in the case of Free Shares, a period starting not earlier than 18 months before the relevant Award Date, in the case of Partnership Shares or Matching Shares where the Partnership Share Agreement
provides for an Accumulation Period a period starting no earlier than six months before the start of the Accumulation Period and in the case of Partnership Shares or Matching Shares where the Partnership Share Agreement does not provide for an
Accumulation Period, a period starting no earlier than 18 months before the date on which the relevant Partnership Share Money is deducted; 
 “Redundancy” has the meaning given in the Employment Rights Act 1996; 
 “Restricted Performance Measures” means performance measures as defined in Rule 3.3 of Part Three of the Schedule; 

“Restriction” has the meaning given in paragraph 99(4) of Schedule 2; 

“Salary” has the meaning given in paragraph 43(4) of Schedule 2 as extended by paragraph 46(4A) of Schedule 2;

 “Schedule” means the schedule to the Deed; 

“Schedule 2” means Schedule 2 to ITEPA; 
 “Share” means a share of the common stock, $0.01 par value per share, of The Hanover which satisfies the conditions specified in Part 4 of Schedule 2; 

“Share Incentive Plan” means a share incentive plan approved under Schedule 2 and established by a Connected Company;

 “Subsidiary” means a subsidiary as defined in section 1159 of the Companies Act 2006; 

“Tax Year” means a year beginning on 6 April and ending on the following 5 April; 

“The Hanover” means The Hanover Insurance Group, Inc.; 

“Trustee” means the trustee referred to in the Deed or such other person or persons resident in the United Kingdom who
is or are the trustee or trustees from time to time of the Plan; 
 “Trust Period” means the period of 80 years
beginning with the date of the Deed; and 
 “Unrestricted Performance Measures” means performance measures as
defined in Rule 3.4 of Part Three of the Schedule. 

  
 15 

 PART TWO 

Provisions affecting Plan Shares 
  

	   1	Operation of the Plan/participation on the same terms 

  

	1.1	Committee’s discretion: The Plan shall be operated at the discretion of the Committee. 

 

	1.2	Participation on the same terms: Subject to Rule 3 of Part Three of the Schedule, every Qualifying Employee shall be invited to participate in an Award on the
same terms, and those who participate must do so on the same terms. 

  

	1.3	Permitted factors: The fact that an Award of Free Shares may be by reference to a Qualifying Employee’s remuneration, length of service or hours worked
shall not infringe Rule 1.2 unless, where more than one of these factors is applied, paragraph 9(4) of Schedule 2 is not complied with. For the avoidance of doubt, Rule 1.2 shall also not be infringed if an Award of Free Shares is by reference to
the lower of a specific percentage of each Qualifying Employee’s remuneration and the maximum permitted by paragraph 35(1) of Schedule 2. 

  

	   2	Participation Contract 

  

	2.1	Holding period: A Participation Contract (which shall include a Partnership Share Agreement which provides for the award of Matching Shares or the acquisition of
Dividend Shares) shall specify, as applicable, the Holding Period for the Free Shares, Matching Shares or Dividend Shares to which the Participation Contract relates and shall, subject to its provisions, bind the Qualifying Employee in contract with
the Company: 

  

	 	(a)	to permit any Plan Shares which are subject to a Holding Period and awarded to the Qualifying Employee or acquired on the Qualifying Employee’s behalf to remain in
the hands of the Trustee throughout the Holding Period applicable to them; and 

  

	 	(b)	not to assign, charge or otherwise dispose of the Qualifying Employee’s beneficial interest in any of those Plan Shares during their Holding Period.

 A Participant’s obligations with respect to the Holding Period come to an end if during the Holding Period
the Participant ceases to be in Employment. 
  

	2.2	Forfeiture: A Participation Contract shall, if appropriate, state the extent to which Free Shares or Matching Shares will be forfeited if (other than in the
event of Permitted Cessation): 

  

	 	(a)	the Participant ceases to be in Employment; 

  

	 	(b)	the Participant withdraws the Free Shares or Matching Shares from the Plan; or 

 

	 	(c)	in the case of Matching Shares only, the Participant withdraws from the Plan the Partnership Shares in respect of which those Matching Shares were awarded to the
Participant, 

 before the expiry of the period (not exceeding three years) from the Award Date of the relevant
Free Shares or Matching Shares specified in the Participation Contract. If any Free Shares or Matching Shares are forfeited, a Participant shall cease to be beneficially entitled to those Shares. 

  
 16 

	   3	Eligibility of individuals 

  

	3.1	Eligibility requirements: Individuals are eligible to participate in an Award only if, on the date(s) set out in paragraph 14 of Schedule 2:

  

	 	(a)	they are employees of a Participating Company; 

  

	 	(b)	they have been employees of a qualifying company (within the meaning of paragraph 17 of Schedule 2) at all times during the Qualifying Period; and

  

	 	(c)	they are not ineligible under Rule 4 of this Part Two. 

  

	3.2	Employees who must be invited to participate in Awards: Individuals shall be eligible to receive an Award of Shares under the Plan if they meet the requirements
in Rule 3.1 and are UK resident taxpayers within the meaning of paragraph 8(2) of Schedule 2. In this case they shall be invited to participate in any Awards of Free Shares, Partnership Shares or Matching Shares, and any acquisitions of Dividend
Shares. 

  

	3.3	Employees who may be invited to participate in Awards: The Committee may also invite any other individual who meets the requirements in Rule 3.1 to participate
in any Award of Free Shares, Partnership Shares or Matching Shares, and any acquisitions of Dividend Shares. 

  

	   4	Ineligibility due to participation in other Share Incentive Plans 

  

	4.1	An individual shall not be eligible to participate in an Award of Free Shares, Partnership Shares or Matching Shares in any Tax Year if the individual is at the same
time to participate in an Award of Free Shares, Partnership Shares or Matching Shares under another Share Incentive Plan. 

  

	4.2	Deemed Participation: For the purposes of Rule 4.1, an individual shall be treated as having participated in a Share Incentive Plan if he would have received
Free Shares under that plan but for the failure to meet a performance target. 

  

	4.3	Successive participation in connected Share Incentive Plans: Where an individual participates in more than one Share Incentive Plan in the same Tax Year, the
annual limits below apply as if this Plan and the other Share Incentive Plan(s) were a single plan: 

  

	 	(a)	the maximum amount permitted to be awarded as Free Shares for a Participant in any Tax Year provided from time to time in paragraph 35 of Schedule 2;

  

	 	(b)	the maximum amount of Partnership Share Money (or percentage of Salary) permitted for a Participant that may be deducted from a Participant’s Salary in any Tax
Year provided from time to time in paragraph 46 of Schedule 2; and 

  

	 	(c)	the maximum amount to be reinvested as Dividend Shares permitted for a Participant in respect of any Tax Year provided from time to time in paragraph 64 of Schedule 2.

  

	   5	Rights attaching to Plan Shares 

 Where the Trustee awards or acquires Plan Shares a proportion of which rank for any dividend or other distribution or other rights attaching to Shares by reference to a record date preceding the relevant
Award Date or Acquisition Date and a proportion of which do not, the Shares to be awarded to each Qualifying Employee shall, so far as practicable, be in the same proportions of Shares with and without the rights. 

  
 17 

	   6	Rights issues 

  

	6.1	Instructions to Trustee: Whenever any rights to be allotted, on payment, any shares, securities or rights of any description are granted in respect of Plan
Shares, each Participant shall be notified by the Trustee of the rights relating to the Participant’s Plan Shares. Each Participant (or anyone properly authorised) may direct the Trustee and the Trustee may then, in accordance with such
directions, do one or more of the following: 

  

	 	(a)	subject to the provision by the Participant of any necessary funds, take up or sell all or any of the rights or allow them to lapse; and/or 

 

	 	(b)	sell rights nil paid to the extent necessary to enable the Trustee to subscribe in full for the balance of any unsold rights. 

The Participant’s directions may be of particular or general application and may relate to Plan Shares awarded before or after the
date of the rights issue. 
  

	6.2	Period for giving directions: The Trustee shall act upon any such directions received by it not less than five Dealing Days before the expiry of the period
allowed for the exercise of any such rights. If any Participant has not by that time given directions to the Trustee with regard to those rights and, if appropriate, provided any funds necessary for the purpose, the Trustee shall allow the rights to
lapse. Any Capital Receipt received in consequence of the non-exercise or sale of any rights shall be dealt with by the Trustee in accordance with Clause 11.5 of the Deed. 

 

	6.3	New Shares: Any shares, securities or rights taken up by the Trustee on behalf of any Participant under Rule 6.1(b) shall, subject to Rule 11 and provided that
the right to so take up shares, securities or other rights was conferred in respect of all the ordinary shares in The Hanover, form part of the Participant’s Plan Shares and shall be deemed to have been awarded to or acquired on behalf of the
Participant in the same way and at the same time as the Participant’s Plan Shares in respect of which they were allotted. 

  

	6.4	Trustee’s indemnity: Nothing in this Rule shall require the Trustee to act in any manner which would involve it in any liability unless indemnified to its
satisfaction by the Participant against such liability. 

  

	   7	Capitalisation issues 

Where any Shares are allotted by way of capitalisation to the Trustee in respect of any Participant’s Plan Shares, those Shares shall
form part of that Participant’s Plan Shares and be deemed to have been awarded to, or acquired on behalf of, the Participant in the same way and at the same time as the Participant’s Plan Shares in respect of which they are allotted.

  

	   8	Corporate reconstruction 

  

	8.1	Corporate reconstruction: This Rule applies if there occurs in relation to any of a Participant’s Plan Shares (the “Original
Shares”) a transaction: 

  

	 	(a)	which results in a new holding (the “New Holding”) being equated with the Original Shares for the purposes of capital gains tax; or

  

	 	(b)	which would have that result but for the fact that what would be the new holding consists of or includes a Qualifying Corporate Bond. 

Such a transaction is referred to in this Plan as a Corporate Reconstruction. 

  
 18 

	8.2	Excluded Shares: If, as part of a Corporate Reconstruction, any: 

  

	 	(a)	redeemable shares or securities issued as mentioned in paragraph C or D in section 1000(1)A of the Corporation Tax Act 2010; or 

 

	 	(b)	share capital issued in circumstances such that section 1022(3) of the Corporation Tax Act 2010 applies; or 

 

	 	(c)	share capital to which section 410 of ITTOIA applies, that is issued in a case where subsection (2) or (3) of that section applies, 

is/are issued (and in respect of which a charge to income tax arises) those shares shall not form part of the New Holding for the purposes
of this Rule. 
  

	8.3	New Shares: In this Rule “New Shares” means, subject to Rule 8.2, shares comprised in the New Holding which were issued in respect of, or
otherwise represent, the Original Shares. 

  

	8.4	Effect on the Original Shares: For the purposes of the Plan: 

  

	 	(a)	a Corporate Reconstruction shall be treated as not involving a disposal of the Original Shares; 

 

	 	(b)	the date on which any New Shares are to be treated as having been awarded to or acquired on behalf of a Participant shall be that on which the Participant’s
Original Shares were so awarded or acquired; 

  

	 	(c)	the conditions in Part 4 (types of share that may be used) of Schedule 2 shall be treated as fulfilled with respect to any New Shares if they were (or were treated as)
fulfilled with respect to the Original Shares; and 

  

	 	(d)	the provisions of Chapter 6, Part 7 of ITEPA shall apply in relation to the New Shares as they would have applied to the Original Shares. 

 

	8.5	References to Plan Shares: Following a Corporate Reconstruction, references to a Participant’s Plan Shares shall be construed, subject to the provisions, as
being or, as the case may be, as including, references to any New Shares. 

  

	   9	Events during Holding Period 

 A Participant may during the Holding Period of any of the Participant’s Plan Shares direct the Trustee to: 
  

	 	(a)	accept an offer for those Plan Shares (the “Original Shares”) if such acceptance will result in a new holding being equated with the Original Shares
for the purposes of capital gains tax; 

  

	 	(b)	accept an offer of a Qualifying Corporate Bond (whether alone or with other assets or cash or both) for those Plan Shares if the offer forms part of a general offer as
mentioned in Rule 9(c); 

  

	 	(c)	accept an offer of cash, with or without other assets, for those Plan Shares if the offer forms part of a general offer which is made to holders of shares of the same
class as the Participant’s or to holders of shares in the same company and which is made in the first instance on a condition such that if it is satisfied the person making the offer will have control of that company, within the meaning of
sections 450 and 451 of the Corporation Tax Act 2010 and it does not matter whether the general offer is made to different shareholders by different means; 

  
 19 

	 	(d)	agree to a transaction affecting those Plan Shares or those of them which are of a particular class, if the transaction would be entered into as a result of a
compromise, arrangement or scheme applicable to or affecting: 

  

	 	(i)	all the ordinary share capital of the company or, as the case may be, all the shares of the class in question; or 

 

	 	(ii)	all the shares, or all the shares of the class in question, which are held by a class of shareholders identified otherwise than by reference to their employment or
their participation in a Share Incentive Plan; or 

  

	 	(e)	exercise a right arising under section 983 of the Companies Act 2006 in the case of a takeover offer (as defined in section 974 of that Act) to require the offeror to
acquire those Plan Shares. 

  

	    10	Fractional entitlements 

  

	10.1	Proportionate allocation: Where the Trustee receives additional rights or securities in respect of Plan Shares under a capitalisation or rights issue or similar
offer or invitation, the Trustee shall allocate those rights or securities amongst the Participants concerned on a proportionate basis. If that allocation gives rise to a fraction of a security or of a transferable unit of a security (in this Rule,
“unit”), the Trustee shall round the allocation down to the next whole unit and aggregate the fractions not allocated. The Trustee shall use its best endeavours to sell any rights or units which are not allocated and
distribute the net proceeds of sale (after deducting from them any expenses of sale and any taxation which may be payable in respect of them) proportionately among the Participants whose allocations were rounded down, but so that any sum of less
than £3 otherwise distributable to a particular Participant may be retained by the Trustee and used for the purposes of the Plan. 

  

	10.2	Allocation by reference to time of Award: In any circumstances in which the Trustee receives New Shares which form part of a Participant’s Plan Shares, the
Trustee shall allocate the New Shares to the Participant by reference to the relative times of award or acquisition of the Participant’s Plan Shares to which they relate. If that allocation gives rise to a fraction of a New Share, the Trustee
shall round the allocation up or down to the next whole unit as it, in its discretion, thinks fit. 

  

	    11	Transfer of Plan Shares 

  

	11.1	Transfer at request of Participant: Subject to Clause 11.3 of the Deed, the Trustee shall, as soon as practicable after it is required to do so under the Plan,
transfer the legal title to any Plan Shares it holds on behalf of that Participant into the name of the relevant Participant (or the Participant’s nominee). 

 

	11.2	Transfer following cessation of employment: The Committee may decide that the Plan will operate on the basis that if a Participant ceases to be in Employment for
any reason, the Trustee will transfer the Plan Shares to the Participant or as the Participant may direct (or, if the Participant has died, to the Participant’s personal representatives) as soon as reasonably practicable. If no such decision is
made, the Participant’s Plan Shares will cease to be subject to the Plan but will be held by the Trustee until directed otherwise by the Participant. 

  
 20 

	    12	Transfer expenses 

 Any
expenses (including stamp duty) involved in any transfer of Shares by the Trustee shall be payable: 
  

	 	(a)	in the case of a transfer into the name of a Participant, by the Trustee (and reimbursed by the Company); and 

 

	 	(b)	in any other case, by the transferee. 

  

	    13	Notices and documents sent to shareholders 

  

	13.1	Notices to Trustee or Company: Any notice or other communication to be given to the Trustee, the Company or other duly appointed agent under or in connection
with the Plan shall only be delivered or sent to the relevant registered office (or such other place as the Committee or duly appointed agent may from time to time decide and notify to the Qualifying Employees and Participants), and shall be
effective upon receipt. 

  

	13.2	Notices to Qualifying Employee or Participant: Any notice or other communication to be given to a Qualifying Employee or Participant under or in connection with
the Plan may be: 

  

	 	(a)	delivered or sent by post to the Qualifying Employee or Participant at that person’s home address according to the current records of the relevant Participating
Company; 

  

	 	(b)	sent by e-mail or fax to any e-mail address or fax number which according to the current records of the relevant Participating Company is used by that person; or

  

	 	(c)	delivered to the Qualifying Employee or Participant by uploading a copy of the notice or other communication to the relevant Company’s internal intranet site and
notifying the Qualifying Employee or Participant of this fact in any of the manners outlined above, 

 or in the
case of (a) and (b), such other address which the Committee considers appropriate. Notices sent by post under this Rule 13.2 shall be deemed to have been given on the second day after the date of posting. However, notices sent to a Qualifying
Employee or Participant who is working overseas shall be deemed to have been given on the seventh day after the date of posting. Notices sent by e-mail shall be deemed to have been given when sent (unless the sender is notified that the e-mail is
undeliverable), and notices sent by fax shall be deemed to have been given on the day after sending. Notices delivered by uploading the notice or other communication to the relevant Company’s internal intranet site shall be deemed to have been
given when the notice notifying the Qualifying Employee or Participant of the upload is deemed to have been given. 
  

	    14	Disputes 

 The decision of
the Committee on any dispute or question affecting any Qualifying Employee or Participant under the Plan shall be final and conclusive. 
  

	    15	Terms of Employment 

  

	15.1	 The rights and obligations of an individual under the terms and conditions of the individual’s office or employment shall not be affected by the
individual’s participation in the Plan or any right the individual may have to participate in the Plan. An individual who participates in the Plan waives all and any rights to

  
 21 

	 	 
compensation or damages in consequence of the termination of that individual’s office or employment with any company for any reason whatsoever—whether lawful or unlawful—insofar as
those rights arise, or may arise, from ceasing to have rights under or to be entitled to the Shares under the Plan as a result of such termination or from the loss or diminution in value of such rights or entitlements. If necessary, the
individual’s terms of employment shall be varied accordingly. 

  

	15.2	Nothing in this Plan will confer any benefit on a person who is not a Participant and no such third party will have any rights under the Contracts (Rights to Third
Parties) Act 1999 to enforce any term of this Plan but this does not affect any right or remedy of a third party which exists or is available apart from that Act. 

 

	15.3	By participating in the Plan a Participant agrees to the holding of information about him by The Hanover, the Company and the Trustee, and he authorises The Hanover,
the Company, the Trustee and their respective agents and advisers to use such information according to these rules for the purposes of the Plan. Each Participant further agrees that data concerning his participation may be processed by agents of The
Hanover, the Company or the Trustee wherever located and where necessary transmitted outside of the UK. 

  

	    16	Pensionable Entitlement 

Neither the grant of an Award nor any benefit which may accrue from an Award shall form part of an individual’s pensionable
remuneration for the purposes of any pension plan or similar arrangement which may be operated by any Participating Company. 
  

	    17	Forfeiture 

  

	17.1	On cessation of Employment: The Committee may decide on or prior to an Award Date that if a Participant ceases to be in Employment within a period (not exceeding
3 years) following the Award Date for a reason other than Permitted Cessation, the Participant will lose the entitlement to Free Shares or Matching Shares but not any related Dividend Shares. The period and the reason for leaving as determined by
the Committee may be different for Free Shares and Matching Shares but must be the same for all Shares included in the same Award. 

  

	17.2	On withdrawal of Free Shares or Matching Shares: The Committee may decide on or prior to an Award Date that if a Participant withdraws (within the meaning of
paragraph 96 of Schedule 2) Free Shares or Matching Shares from the Plan within a period (not exceeding 3 years) following their Award Date, the Participant will lose the entitlement to the relevant Free Shares or Matching Shares. The period
determined by the Committee may be different for Free Shares and Matching Shares but must be the same for all Shares included in the same Award. 

  

	17.3	On withdrawal of Partnership Shares: The Committee may decide on or prior to an Acquisition Date that if a Participant withdraws (within the meaning of paragraph
96 of Schedule 2) Partnership Shares from the Plan within a period (not exceeding 3 years) following their Acquisition Date, the Participant will lose the entitlement to any Matching Shares awarded in respect of those Partnership Shares. The period
determined by the Committee must be the same for each Award of Matching Shares. 

  

	17.4	Effect of forfeiture: Where a Participant loses any entitlement to Shares under this Rule, the Trustee will hold those Shares on general trust for the purposes
of the Plan pursuant to Clause 2.5 of the Deed. 

  

	17.5	Partnership Shares: Partnership Shares shall not be subject to any provision for forfeiture under the Plan. 

  
 22 

	    18	Plan Dilution Limit 

  

	18.1	Subject to adjustment pursuant to Rule 18.3, the maximum number of Shares that may be issued after May 20, 2014 under the Plan with respect to Plan Shares shall
not exceed 750,000 Shares and no proposed award or acquisition of Plan Shares shall be made which, when added to all previous issues of Shares under the Plan, would exceed such limit. 

 

	18.2	For the avoidance of doubt, for the purposes of the limit in Rule 18.1, Plan Shares issued after 20 May 2014 which have subsequently been forfeited under the Plan
may be made the subject of future Awards under the Plan. 

  

	18.3	In the event of any variation in the ordinary share capital of The Hanover or any capitalisation of profits or reserves by way of consolidation, sub-division, bonus
issue, stock dividend, stock split, recapitalisation, reduction of The Hanover’s ordinary share capital or other capital change, or in respect of any discount element in any rights issue, the Committee may adjust the limit specified in Rule
18.1 in such manner and with effect from such date as the Committee determines to be appropriate. 

  
 23 

 PART THREE 

Free Shares 
  

	   1	Invitation to participate 

If the Committee resolves that an Award of Free Shares shall be made, the Company shall invite every Qualifying Employee who is not at
that time a party to a Participation Contract to participate by issuing to the Qualifying Employee a Participation Contract. To consent to an Award of Free Shares, a Qualifying Employee must return the Participation Contract duly completed by the
date specified in it. If the Company does not receive a Participation Contract from a Qualifying Employee by the specified date, that Qualifying Employee shall be deemed to have declined to participate in the Plan at that time. The Company, at the
direction of the Committee, shall specify the Holding Period for the Free Shares to be awarded on an Award Date. 
  

	   2	Maximum value of Free Shares awarded 

 The maximum aggregate Initial Market Value of the Free Shares awarded to a Qualifying Employee in any Tax Year shall not exceed the maximum amount permitted by paragraph 35(1) of Schedule 2 from time to
time. 
  

	   3	Performance measures and targets 

  

	3.1	Award may be subject to performance measures: An Award of Free Shares may be made subject to performance measures and targets as provided for under this Rule 3.

  

	3.2	Requirements as to performance measures: If any Award of Free Shares under the Plan is to be made subject to performance measures they must be:

  

	 	(a)	applied to all persons who are Qualifying Employees in respect of that Award; 

 

	 	(b)	based on business results or other objective criteria; 

  

	 	(c)	fair and objective measures of the performance of the Performance Units to which they apply; 

 

	 	(d)	set for Performance Units such that no Qualifying Employee is a member of more than one Performance Unit; and 

 

	 	(e)	either Restricted Performance Measures or Unrestricted Performance Measures. 

 

	3.3	Restricted Performance Measures: If the Committee decides to award Free Shares by reference to Restricted Performance Measures, at least 20 per cent. of the
Free Shares to be awarded must be awarded without reference to performance measures and shall be awarded on the same terms as required by Rule 1 of Part Two of the Schedule. The remaining Free Shares shall be awarded subject to performance measures
but so that the highest Award made to a Qualifying Employee by reference to performance measures shall be no more than four times the highest Award to a Qualifying Employee without reference to performance measures. The Free Shares awarded by
reference to performance measures need not comply with the same terms requirement in Rule 1 of Part Two of the Schedule. 

  
 24 

	3.4	Unrestricted Performance Measures: If the Committee decides to award Free Shares by reference to Unrestricted Performance Measures some or all of the Free Shares
shall be awarded by reference to performance measures but so that: 

  

	 	(a)	Awards of Free Shares to Qualifying Employees who are members of the same Performance Unit shall be made on the same terms as required by Rule 1 of Part Two of the
Schedule; and 

  

	 	(b)	Free Shares awarded for each Performance Unit shall be treated as separate Awards. 

 

	3.5	Company’s obligation to notify: If Free Shares are to be awarded subject to performance measures and targets the Company must, as soon as reasonably
practicable, notify: 

  

	 	(a)	each Qualifying Employee participating in the Award of the performance measures and targets which will be used to determine the number or value of Free Shares awarded
to the Qualifying Employee; and 

  

	 	(b)	all Qualifying Employees in general terms of the performance measures which will be used to determine the number or value of Free Shares to be awarded to each
Qualifying Employee participating in the Award. 

  

	3.6	Confidential information: In fulfilling its obligations under Rule 3.5(b), the Company shall not be obliged to disclose any information which it reasonably
considers would prejudice commercial confidentiality. 

  

	   4	Basis of Award 

  

	4.1	Free Shares - no performance measures: Free Shares to be awarded to Qualifying Employees without performance measures shall be awarded on a basis determined by
the Committee but so that such basis complies with Rule 1 of Part Two of the Schedule. 

  

	4.2	Free Shares - performance measures: The Committee shall determine in respect of any Award of Free Shares to be made subject to performance measures: (a) the
Performance Units for that Award, (b) the performance measures and targets, and (c) whether the performance measures are to be Restricted Performance Measures or Unrestricted Performance Measures. 

 

	   5	Transfer of legal title 

Subject to Clause 11.3 of the Deed, after the end of a Holding Period the Participant may at any time direct the Trustee to transfer legal
title of the Participant’s Free Shares to him (or his nominee). 

  
 25 

 PART FOUR 

Partnership Shares and Matching Shares 
  

	   1	Invitations 

  

	1.1	Invitations to Qualifying Employees: If the Committee decides to make the opportunity to acquire Partnership Shares available, each Qualifying Employee will be
sent a Partnership Share Agreement under which: 

  

	 	(a)	the Qualifying Employee will authorise the Company to deduct part of that Qualifying Employee’s Salary for the purchase of Partnership Shares; and

  

	 	(b)	the Company will agree to arrange for Partnership Shares to be acquired on behalf of the Qualifying Employee in accordance with the Plan. 

To take the opportunity to acquire Partnership Shares, a Qualifying Employee must return the Partnership Share Agreement duly completed by
the date specified in it. If the Company does not receive a Partnership Share Agreement from a Qualifying Employee by the specified date, that Qualifying Employee shall be deemed to have declined to acquire Partnership Shares at that time.

  

	1.2	Maximum Deductions from Salary: The Partnership Share Agreement must stipulate the maximum amount of Partnership Share Money (or percentage of Salary) that may
be applied in acquiring Partnership Shares and, if applicable, the intervals at which deductions are to be made from the Participant’s Salary for this purpose, but so that the maximum amount does not exceed the amount permitted from time to
time by paragraph 46(1) of Schedule 2 and does not in any event, in any Tax Year, exceed ten per cent. of the Participant’s Salary for that Tax Year. Any Partnership Share Money deducted in excess of these limits will be repaid to the
Participant (subject to deduction of income tax and NICs, as appropriate) as soon as practicable. 

  

	1.3	Minimum Deductions from Salary: The Partnership Share Agreement in respect of any invitation may also stipulate that the minimum amount to be deducted thereunder
on any occasion in pursuance of that agreement must not be less than a specified amount which must not be greater than £10. 

  

	1.4	Prescribed Notice: The Partnership Share Agreement must contain a notice in a prescribed form in compliance with paragraph 48 of Schedule 2 (notice of possible
effect of deductions on benefit entitlement). 

  

	   2	Partnership Share Money 

  

	2.1	Any Partnership Share Money shall be paid to the Trustee as soon as practicable following its deduction under a Partnership Share Agreement and shall be held by the
Trustee on that Participant’s behalf pending its application in accordance with Rule 3.1 or 4.3 of this Part Four, as appropriate, in an account (interest bearing or otherwise) with: 

 

	 	(a)	a person falling within section 991(2)(b) of the Income Tax Act 2007; 

  

	 	(b)	a building society; or 

  

	 	(c)	a firm falling within section 991(2)(c) of the Income Tax Act 2007. 

  

	2.2	The Committee shall determine and inform the Trustee of whether the account will be interest bearing. 

  
 26 

	2.3	If the Partnership Share Money held on behalf of a Participant is held in an interest bearing account, the Trustee shall account for the interest to the Participant.

  

	2.4	The Trustee must pay to a Participant any Partnership Share Money it holds on behalf of the Participant if, before acquiring Partnership Shares on behalf of the
Participant, HMRC notifies the Company that it has withdrawn approval of the Plan under Schedule 2. Repayment of the Partnership Share Money to the Participant must be made as soon as practicable after notice of the withdrawal of approval is given
to the Company. 

  

	   3	No Accumulation Period 

  

	3.1	Acquisition of Shares: Any Partnership Share Money deducted under a Partnership Share Agreement with no Accumulation Period will be applied by the Trustee in
acquiring Partnership Shares on a date set by the Trustee which is within 30 days after the last deduction of Partnership Share Money in relation to the award is made. The number of Shares acquired on behalf of a Participant shall be determined by
reference to the Market Value of the Shares on the Acquisition Date. 

  

	3.2	Surplus Partnership Share Money: Any surplus Partnership Share Money remaining after the acquisition of Partnership Shares may, with the agreement of the
Participant (which may be provided for in the Partnership Share Agreement), be carried forward and added to the next deduction of Salary. In any other case, it must be paid over to the Participant (subject to deduction of income tax under PAYE and
NICs, as appropriate) as soon as practicable. 

  

	   4	Accumulation Period 

  

	4.1	Accumulation Period: If the Committee decides to offer an Accumulation Period in respect of an invitation to acquire Partnership Shares, the Partnership Share
Agreement must specify: 

  

	 	(a)	the length of the Accumulation Period (which cannot exceed twelve months or, if different, any period specified from time to time in paragraph 51(1) of Schedule 2);

  

	 	(b)	when the Accumulation Period starts (which may not be later than the date on which the first deduction of Salary is made under that agreement); and

  

	 	(c)	when the Accumulation Period ends and whether the Accumulation Period will come to an end before then on the occurrence of specified event(s). 

The same Accumulation Period must apply to all Participants for each operation of the Plan. 

 

	4.2	Transaction resulting in a new holding: If, during an Accumulation Period, a transaction occurs in relation to any Shares (the “original holding”) to
be acquired under a Partnership Share Agreement which results in a new holding of shares (the “new holding”) being equated with the original holding for the purposes of capital gains tax and the Participant so consents, the Partnership
Share Agreement shall have effect after the time of that transaction as if it were an agreement for the purchase of shares comprised in the new holding. By signing the Partnership Share Agreement, a Participant agrees to the acquisition of such
shares. 

  

	4.3	Acquisition of Shares: Subject to Rule 4.5, the Partnership Share Money deducted in respect of a Participant during an Accumulation Period must be applied by the
Trustee in acquiring Partnership Shares on behalf of that Participant on a date set by the Trustee which is within 30 days after the end of that Accumulation Period. The Partnership Share Agreement will specify the basis on which the number of
Shares acquired on behalf of a Participant will be determined, which shall be by reference to one of: 

  

	 	(a)	the lower of the Market Value of the Shares at the beginning of the Accumulation Period and the Market Value of the Shares on their Acquisition Date;

  
 27 

	 	(b)	the Market Value of the Shares at the beginning of the Accumulation Period; or 

 

	 	(c)	the Market Value of the Shares on the Acquisition Date. 

  

	4.4	Surplus Partnership Share Money: Any surplus Partnership Share Money remaining after the acquisition of Partnership Shares by the Trustee may, with the agreement
of the Participant (which may be provided for in the Partnership Share Agreement), be carried forward to the next Accumulation Period. In any other case, it must be paid over to the Participant (subject to deduction of income tax under PAYE and
NICs, as appropriate) as soon as practicable. 

  

	4.5	Repayment of Partnership Share Money: In any case where Partnership Share Money has been deducted in an Accumulation Period and the Participant ceases to be in
Employment during that Accumulation Period, the Partnership Share Money deducted in that Accumulation Period must be paid over to the Participant (subject to deduction of income tax under PAYE and NICs as appropriate) as soon as practicable. The
Partnership Share Agreement may provide that when the Accumulation Period comes to an end on the occurrence of an event specified in the Agreement, the Partnership Share Money deducted in that Accumulation Period must be paid over to the Participant
(subject to deduction of income tax under PAYE and NICs, as appropriate) as soon as practicable. 

  

	   5	Stopping and re-starting deductions 

  

	5.1	Stopping deductions: A Participant may at any time after entering into a Partnership Share Agreement give notice in writing to the Company, addressed to the
Participant’s relevant HR manager, to stop deductions under that agreement. 

  

	5.2	Re-starting deductions: A Participant who has stopped deductions under a Partnership Share Agreement may subsequently give notice in writing to the Company to
re-start deductions under that agreement. However: 

  

	 	(a)	any deductions that have been missed may not be made up; and 

  

	 	(b)	where the deductions are made during an Accumulation Period, the Partnership Share Agreement may prevent a Participant from restarting deductions more than once in that
Accumulation Period. 

  

	5.3	Termination of Partnership Share Agreement: A Participant may terminate his Partnership Share Agreement at any time by giving notice in writing to the Company.
Where a Participant terminates his Partnership Share Agreement, no further deductions shall be made thereunder and any Partnership Share Money held on the Participant’s behalf shall be paid over to the Participant (subject to deduction of
income tax under PAYE and NICs, as appropriate) as soon as practicable. 

  

	5.4	Effect of notice under Rules 5.1, 5.2 and 5.3: Unless a later date is specified in any notice given under Rule 5.1 or 5.3, the Company must give effect to such a
notice within 30 days of receiving it. Unless a later date is specified in a notice given under Rule 5.2, the Company must re-start deductions under the Partnership Share Agreement no later than the date of the first deduction due under the
Partnership Share Agreement more than 30 days after receipt of the notice. 

  

	   6	Withdrawal of Partnership Shares 

 A Participant may withdraw Partnership Shares from the Plan at any time. 

  
 28 

	   7	Number of Partnership Shares which can be acquired 

  

	7.1	Limit specified at time of invitation: The Committee may specify at the time of the Company making an invitation under Rule 1 the maximum number of Partnership
Shares which can be acquired on behalf of Qualifying Employees in respect of that invitation. The Partnership Share Agreement shall contain an undertaking by the Company to notify each Participant of any Restriction on the number of Shares to be
acquired: 

  

	 	(a)	if there is no Accumulation Period, before the deduction of any Partnership Share Money under the Partnership Share Agreement; or 

 

	 	(b)	if there is an Accumulation Period, before the beginning of the Accumulation Period under that Partnership Share Agreement. 

 

	7.2	Scaling down: If the Company receives applications for Partnership Shares in excess of the maximum number of Partnership Shares specified in respect of that
invitation under Rule 7.1, then the following steps shall be taken in sequence until the excess number is eliminated: 

  

	 	(a)	the excess of the deduction chosen by each Participant over the amount stipulated under Rule 1.3 shall be reduced pro rata; 

 

	 	(b)	all deductions shall be reduced to the amount stipulated under Rule 1.3; and 

 

	 	(c)	Partnership Share Agreements shall be selected by lot, each based on a deduction of the amount stipulated under Rule 1.3. 

 

	7.3	Modification/withdrawal and notification: If Rule 7.2 applies, each Partnership Share Agreement shall be deemed to have been modified or withdrawn in accordance
with Rule 7.2 and each Participant shall be notified accordingly. 

  

	   8	Matching Shares 

  

	8.1	Terms of Matching Shares: Matching Shares shall: 

  

	 	(a)	be Shares of the same class and carry the same rights as the Partnership Shares to which they relate; 

 

	 	(b)	be awarded on the same day as the Partnership Shares to which they relate are acquired on behalf of the Participant; 

 

	 	(c)	in respect of any Award, be awarded to all Participants on exactly the same basis; and 

 

	 	(d)	be subject to the Holding Period as specified in the Partnership Share Agreement. 

 

	8.2	Ratio of Matching Shares to Partnership Shares: The Partnership Share Agreement under which Matching Shares are offered must specify the ratio of Matching Shares
to Partnership Shares for the time being offered by the Company and the circumstances and manner in which the ratio may be changed by the Company under the direction of the Committee. The ratio must not exceed 2:1 (or such other ratio permitted by
paragraph 60(2) of Schedule 2 from time to time) and must be applied by reference to the number of Shares. The Participant must be informed by the Company if the ratio offered by the Company changes before Partnership Shares are acquired on that
Participant’s behalf under the relevant Partnership Share Agreement. 

  

	8.3	Transfer of legal title: Subject to Clause 11.3 of the Deed, after the end of a Holding Period the Participant may at any time direct the Trustee to transfer
legal title of the Participant’s Matching Shares to him (or his nominee). 

  
 29 

 PART FIVE 

Reinvestment of cash dividends 
  

	   1	Permitted reinvestment 

  

	1.1	Mandatory or voluntary reinvestment: At the time of operating Part Three or Part Four of the Schedule, the Committee may direct that, subject to Rule 2 some or
all of the cash dividends paid in respect of any Plan Shares awarded or acquired on behalf of a Participant as a consequence of that operation must either: 

 

	 	(a)	be applied in acquiring Dividend Shares on behalf of the Participant; or 

  

	 	(b)	be applied in acquiring Dividend Shares on behalf only of Participants who elect to reinvest their dividends. 

 

	1.2	Any such direction by the Committee will set out: 

  

	 	(a)	the amount of the cash dividends to be applied as specified in Rule 1.1, or 

 

	 	(b)	how that amount is to be determined 

 and the Committee may modify or revoke any such direction. 
  

	1.3	Dividend Shares/Holding Period: Dividend Shares shall be shares of the same class and carry the same rights as the Shares to which the cash dividend relates and
may not be subject to forfeiture. The Holding Period for Dividend Shares shall be three years from their Acquisition Date. During the Holding Period, the Participant shall be bound by the terms of the Participant’s Participation Contract with
the Company to permit any Dividend Shares acquired on the Participant’s behalf to remain in the hands of the Trustee and (subject to clause 8 of the Deed) not to assign, charge or otherwise dispose of the Participant’s beneficial interest
in such Dividend Shares. 

  

	   2	Acquisition of Dividend Shares 

  

	2.1	Time of acquisition: Subject to Rule 2.3, the Trustee must apply a cash dividend paid in respect of Plan Shares that is to be reinvested in acquiring Dividend
Shares on a date which is within 30 days after the date on which the cash dividend is received by it. The Trustee must, in exercising its powers in relation to the acquisition of Dividend Shares, treat Participants fairly and equally and may, for
these purposes, use any unappropriated Shares that it holds. 

  

	2.2	Number of Dividend Shares acquired: The number of Dividend Shares acquired on behalf of a Participant shall be determined in accordance with the Market Value of
those Shares on their Acquisition Date. 

  

	2.3	Carry forward of uninvested amounts: Any cash dividend available for reinvestment that is not reinvested because the amount of the dividend is insufficient to
acquire a Dividend Share may be retained by the Trustee and carried forward and added to the amount of the next cash dividend to be reinvested for that Participant, but shall be held by the Trustee so as to be separately identifiable. However, any
such amount retained by the Trustee must be paid over to the Participant as soon as practicable: 

  

	 	(a)	if the Participant ceases to be in Employment prior to its reinvestment; or 

 

	 	(b)	if a Plan Termination Notice is issued prior to its reinvestment. 

  
 30 

	2.4	Terms of Dividend Shares: Dividend Shares shall: 

  

	 	(a)	be Shares of the same class and carry the same rights as the Shares in respect of which the dividend is paid; 

 

	 	(b)	not be subject to forfeiture; and 

  

	 	(c)	be subject to the Holding Period. 

  

	   3	Transfer of legal title 

After the end of a Holding Period the Participant may at any time direct the Trustee to transfer legal title of the Participant’s
Dividend Shares to him (or his nominee). 

  
 31 

 PART SIX 

Deed of Adherence 
 THIS DEED is made the              day of 
 BETWEEN 
  

	(1)	CHAUCER HOLDINGS PLC, registration number 02847982, whose registered office is situated at Plantation Place, 30 Fenchurch Street, London EC3M 3AD (the
“Company”); and 

  

	(2)	EQUINITI SHARE PLAN TRUSTEES LIMITED, registration number 03925002, whose registered office is situated at Aspect House, Spencer Road, Lancing, West Sussex, BN99
6DA (the “Trustee”); and 

  

	(3)	[·], registration
number [·], whose registered office is situated at
[·] (the “New Participating Company”). 

WHEREAS 
  

	(A)	This Deed is supplemental to a Deed dated [·] and made between the Company and the Trustee (hereinafter called the “Principal Deed”) whereby the Company established The Chaucer Share Incentive Plan (hereinafter called the
“Plan”). 

  

	(B)	The New Participating Company is controlled by the Company within the meaning of section 995 of the Income Tax Act 2007. 

 

	(C)	In pursuance of Clause 7.1 of the Principal Deed, the Company has agreed that, subject to it entering into this Deed of Adherence, the New Participating Company shall
become a Participating Company as defined in the Principal Deed. 

 NOW THIS DEED WITNESSES
as follows: 
  

	1	The Company hereby agrees that the New Participating Company shall be a Participating Company. 

 

	2	The New Participating Company hereby covenants with the Company and with the Trustee that it will observe and perform all covenants, conditions and provisions contained
in the Principal Deed and all the provisions of the Plan applicable to Participating Companies. 

  
 32 

 IN WITNESS whereof this Deed has been executed and delivered as a deed by the parties
on the date which first appears on page 1. 
  

									
	EXECUTED as a DEED	 	)	  				  	
	by CHAUCER HOLDINGS PLC	 	)	  				  	
	acting
by                                        , a
director	  	 	)	  	  	
	and                           
             , [a director/its secretary]	  	 	)	  	  	  

		  				  	Director
			
		  				  	  

		  				  	[Director/Secretary]
				
	EXECUTED as a DEED	 	)	  				  	
	by EQUINITI SHARE PLAN TRUSTEES LIMITED	  	 	)	  	  	
	acting
by                                        , a
director	  	 	)	  	  	
	and                           
             , [a director/an	  	 	)	  	  	  

	authorised signatory]	  				  	Director
			
		  				  	  

		  				  	[Director/Authorised Signatory]
				
	EXECUTED as a DEED	 	)	  				  	
	by [NEW PARTICIPATING COMPANY]	 	)	  				  	
	acting
by                                        , a
director	 		  	 	)	  	  	
	and                             
           , [a director/its secretary]	 		  	 	)	  	  	  

		 		  				  	Director
				
		 		  				  	  

		 		  				  	[Director/Secretary]

  
 33 

 IN WITNESS whereof this Deed has been executed and delivered as a deed by the parties
on the date which first appears on page 1. 
  

											
	EXECUTED as a DEED	  	 	)	  	    				  	
	by CHAUCER HOLDINGS PLC	  	 	)	  	    				  	
	acting by ROBERT STUCHBERY, a director	  	 	)	  	    				  	
	and ADRIAN GOODENOUGH, its secretary	  	 	)	  	    				  	  

		  				    				  	Director
				
		  				    				  	  

		  				    				  	Secretary
				
	EXECUTED as a DEED	  	 	)	  	    				  	
	by EQUINITI SHARE PLAN TRUSTEES LIMITED	  				    	 	)	  	  	
	acting by PHIL AINSLEY, a director	  	 	)	  	    				  	
	and G C GOODENOUGH, an authorised signatory	  				    	 	)	  	  	  

		  				    				  	Director
				
		  				    				  	  

		  				    				  	Authorised Signatory

  
 34EX-10.3

 EXHIBIT 10.3 

THE HANOVER INSURANCE GROUP 

AMENDED AND RESTATED 

2014 EMPLOYEE STOCK PURCHASE PLAN 
  

	Section 1.	Defined Terms 

 Exhibit A, which is incorporated by reference, defines the terms
used in the Plan and sets forth certain operational rules related to those terms. 
  

	Section 2.	Purpose of Plan 

 The Plan is intended to enable Eligible Employees of the Company and
its Designated Subsidiaries to use payroll deductions to purchase shares of Stock, and thereby acquire an interest in the future of the Company. The Plan is intended to qualify as an “employee stock purchase plan” under Section 423
and to be exempt from the application and requirements of Section 409A of the Code, and is to be construed accordingly. 
  

	Section 3.	Options to Purchase Stock 

 Subject to adjustment pursuant to Section 17 of this
Plan, the maximum aggregate number of shares of Stock available for purchase pursuant to the exercise of Options granted under the Plan to Eligible Employees will be 2,500,000 shares. The shares of Stock to be delivered upon exercise of Options
under the Plan may be either shares of authorized but unissued Stock, treasury Stock, or Stock acquired in an open-market transaction, all as the Board may determine. If any Option granted under the Plan expires or terminates for any reason without
having been exercised in full or ceases for any reason to be exercisable in whole or in part, the unpurchased shares of Stock subject to such Option will again be available for purchase pursuant to the exercise of Options under the Plan. If, on an
Exercise Date, the total number of shares of Stock that would otherwise be subject to Options granted under the Plan exceeds the number of shares then available under the Plan (after deduction of all shares for which Options have been exercised or
are then outstanding), the Administrator shall make a pro rata allocation of the shares remaining available for the Option grants in as uniform a manner as shall be practicable and as it shall determine to be equitable. In such event, the
Administrator shall give written notice to each Participant of such reduction of the number of Options affected thereby and shall similarly reduce the rate of payroll deductions, if necessary. 

 

	Section 4.	Eligibility 

 Subject to Section 14, and any exceptions and limitations set forth in
Section 6 or as permitted under Section 423, or as may be provided elsewhere in the Plan, each Employee who (a) customarily works twenty (20) hours or more per week and for more than five (5) months per calendar year,
(b) is employed by the Company or a Designated Subsidiary, and (c) satisfies the requirements set forth in the Plan will be an “Eligible Employee”. Notwithstanding the above, an Employee who is a citizen or resident of a
foreign jurisdiction (without regard to whether such Employee is also a citizen of the United States or resident alien in the United States) shall not be an Eligible Employee with respect to the Plan if the grant of an Option to such Employee is
prohibited under the laws of the Employee’s foreign jurisdiction or compliance with the laws of the foreign jurisdiction would cause the Plan or an Option to violate the requirements of Section 423. In no event, however, may an Employee be
granted an Option under the Plan if, immediately after the Option is granted, the Employee would own (or pursuant to Section 424(d) of the Code would be deemed to own) stock possessing five percent (5%) or more of the total combined voting
power or value of all classes of stock of the Company or of its Parent or Subsidiaries, if any. The Administrator may, for Option Periods that have not yet commenced, establish additional eligibility requirements not inconsistent with
Section 423. 

	Section 5.	Option Periods 

 The Plan will generally be implemented by a series of “Option
Periods,” which may be sequential and/or overlapping. Unless otherwise determined by the Administrator, the Option Periods will be the six-month periods commencing January 1 and ending June 30 and commencing July 1 and ending
December 31 of each year (each, a “Six-Month Option Period”). The Administrator may also designate other Option Periods. Each June 30 and December 31 and each other end of an Option Period designated by the
Administrator will be an “Exercise Date”. The Administrator may change the Exercise Date and the commencement date, ending date and duration of the Option Periods to the extent permitted by Section 423. 

 

	Section 6.	Option Grant 

 Subject to the limitations set forth in Section 4, Section 8 and
Section 10 and the Maximum Share Limit, on the first day of an Option Period, each Participant automatically will be granted an Option to purchase shares of Stock on the Exercise Date; provided, however, that no Participant will
be granted an Option under the Plan that permits the Participant’s right to purchase shares of Stock under the Plan and under all other employee stock purchase plans of the Company and its Parent and Subsidiaries, if any, to accrue at a rate
that exceeds $25,000 in Fair Market Value (or such other maximum as may be prescribed from time to time by the Code) for each calendar year during which any Option granted to such Participant is outstanding at any time, as determined in accordance
with Section 423(b)(8) of the Code. 
  

	Section 7.	Method of Participation 

 To participate in an Option Period, an Eligible Employee must
execute and deliver to the Administrator a participation election form in accordance with the procedures prescribed by and in a form acceptable to the Administrator and, in so doing, the Eligible Employee will thereby become a Participant as of the
first day of such Option Period. With respect to Six-Month Option Periods, such Eligible Employee will remain a Participant with respect to subsequent Six-Month Option Periods until his or her participation in the Plan is terminated as provided
herein. Such participation election must be delivered no later than 10 business days prior to the first day of an Option Period, or such other time as specified by the Administrator. 

A Participant’s election, with respect to a Six-Month Option Period, will remain in effect for subsequent Six-Month Option Periods unless
the Participant files a new election not less than 10 business days prior to the first day of a Six-Month Option Period (or such other time as specified by the Administrator) or the Participant’s Option is cancelled pursuant to Section 14
or Section 15. During an Option Period, elections and rates of contribution to the Plan may not be increased or decreased, except that a Participant may terminate his or her election by canceling his or her Option in accordance with
Section 14. 
  

	Section 8.	Method of Payment 

 The Administrator will prescribe the method or methods of payment
available for a Participant to pay for shares of Stock purchased upon the exercise of an Option, including by cash, check or with accumulated payroll deductions credited to the Participant’s Account. To use payroll deductions, if permitted, a
Participant must execute and deliver to the Administrator a payroll deduction authorization form in accordance with the procedures prescribed by and in a form acceptable to the Administrator 

  
 -2- 

 
subject to complying with any minimum and maximum amounts that may be deducted per pay period in accordance with the terms of the Plan. With respect to Six-Month Option Periods, a
Participant’s payroll deduction authorization, if any, will remain in effect for subsequent Six-Month Option Periods unless the Participant files a new payroll deduction authorization not less than 10 business days prior to the first day of a
Six-Month Option Period (or such other time as specified by the Administrator) or the Participant’s Option is cancelled pursuant to Section 14 or Section 15. During an Option Period, payroll deductions may not be increased or
decreased, except that a Participant may terminate his or her payroll deduction by canceling his or her Option in accordance with Section 14. 

Each payroll deduction authorization will request payroll deductions in an amount equal to a percentage (expressed as a whole percentage) of
the Participant’s total base compensation per payroll period, including base pay or base salary, overtime and shift differentials, or a fixed dollar amount, as determined by the Administrator. If the Administrator determines that another limit
shall be imposed hereunder or that eligible compensation shall be defined in a different manner, determinations shall be made in a manner that satisfies the requirements of Treasury Regulation Section 1.423-2(f)(2). 

All payroll deductions made pursuant to this 8 will be credited to the Participant’s Account. Amounts credited to a Participant’s
Account will not be required to be set aside in trust or otherwise segregated from the Company’s general assets. 
  

	Section 9.	Purchase Price 

 The Purchase Price of shares of Stock issued pursuant to the exercise of
an Option on each Exercise Date will be eighty-five percent (85%) (or such greater percentage specified by the Administrator to the extent permitted under Section 423) of a one of the following, as selected by the Administrator prior to
the commencement of the relevant Option Period: 
 (a) the Fair Market Value of a share of Stock on the date on which the
Option was granted pursuant to Section 6 (i.e., the first day of the Option Period); 
 (b) the Fair Market Value
of a share of Stock on the date on which the Option is deemed exercised pursuant to Section 10 (i.e., the Exercise Date); or 

(c) the lesser of (a) and (b). 
  

	Section 10.	Exercise of Options 

 Subject to the limitations set forth in Section 6,
Section 8 and this Section 10, with respect to each Option Period, on the applicable Exercise Date, each Participant will be deemed to have exercised his or her Option and (a) if the Participant has an Account, the accumulated payroll
deductions in the Participant’s Account will be applied to purchase the greatest number of whole shares of Stock (rounded down to the nearest whole share) that can be purchased with such Account balance at the applicable Purchase Price or
(b) if the Purchase Price is paid by check or other means acceptable to the Administrator, the amount remitted by the Participant will be applied to purchase the greatest number of whole shares of Stock (rounded down to the nearest whole share)
that can be purchased with such amount at the applicable Purchase Price; provided, however, in either case that no more than 1,000 shares of Stock may be purchased by a Participant on any Exercise Date, or such lesser number as the
Administrator may prescribe in accordance with Section 423 (the “Maximum Share Limit”). As soon as practicable thereafter, shares of Stock so purchased will be placed, in book-entry form, into a record keeping account in the
name of the Participant. No fractional shares will be purchased. Prior to the commencement of an Option Period, the Administrator shall determine whether any payroll deductions 

  
 -3- 

 
accumulated in a Participant’s Account or amounts paid by check or otherwise that are not sufficient to purchase a full share will be retained or deposited, as applicable, in the
Participant’s Account for the subsequent Option Period, subject to earlier withdrawal by the Participant as provided in Section 14 hereof, or returned to the Participant or his or her designated beneficiary or legal representative, as
applicable, without interest, as soon as administratively practicable after the Exercise Date or earlier withdrawal, as applicable. 

Except as provided above with respect to fractional shares, any amount of payroll deductions in a Participant’s Account or amounts paid
by check or otherwise that are not used for the purchase of shares of Stock, whether because of the Participant’s withdrawal from participation in an Option Period or for any other reason, will be returned to the Participant or his or her
designated beneficiary or legal representative, as applicable, without interest, as soon as administratively practicable after such withdrawal or other event, as applicable. 

If the Participant’s accumulated payroll deductions or amounts paid by check or otherwise on the Exercise Date would otherwise enable the
Participant to purchase shares of Stock in excess of the Maximum Share Limit, the excess of such amount over the aggregate Purchase Price of the shares of Stock actually purchased will be returned to the Participant, without interest, as soon as
administratively practicable after such Exercise Date. 
 Notwithstanding any provision of the Plan to the contrary, no Option may be
exercised after 27 months from its grant date. 
  

	Section 11.	Restrictions on Transfer; Plan Accounts; Disqualifying Dispositions 

 By electing to
participate in the Plan, each Participant agrees to be subject to the restrictions and covenants set forth in this Section 11. 

Shares of Stock purchased under the Plan will be subject to a restriction prohibiting the transfer, sale, pledge or alienation of such shares
of Stock by a Participant, other than by will or by the laws of descent and distribution, for a period of six (6) months (or such other period as may be determined by the Administrator) from the date on which such shares of Stock are purchased
by the Participant hereunder. 
 In addition, and without limiting the foregoing, for such period determined by the Administrator, all
shares of Stock purchased under the Plan by a Participant will be subject to a restriction prohibiting the transfer of such shares of Stock by the Participant from the account where such shares of Stock are initially held until such shares are sold
through the Plan’s custodian and record keeper. 
 By electing to participate in the Plan, each Participant agrees to provide such
information about any transfer of Stock acquired under the Plan that occurs within two years after the first day of the Option Period in which such Stock was acquired and within one year after the acquisition of such Stock as may be requested by the
Company or any Designated Subsidiary in order to assist such entity in complying with applicable tax laws. 
  

	Section 12.	Interest 

 No interest will be payable on any amount held in the Account of any
Participant. 

  
 -4- 

	Section 13.	Taxes 

 Payroll deductions will be made on an after-tax basis. The Administrator will
have the right, as a condition to exercising an Option, to make such provision as it deems necessary to satisfy its obligations to withhold federal, state, local income or other taxes incurred by reason of the purchase or disposition of shares of
Stock under the Plan. In the Administrator’s discretion and subject to applicable law, such tax obligations may be paid in whole or in part by delivery of shares of Stock to the Company, including shares of Stock purchased under the Plan,
valued at Fair Market Value, but not in excess of the minimum statutory amounts required to be withheld. 
  

	Section 14.	Cancellation and Withdrawal 

 A Participant who holds an Option under the Plan may cancel
all (but not less than all) of his or her Option and terminate his or her participation and/or payroll deduction authorization by revoking such authorization by written notice delivered to the Administrator, which, to be effective with respect to an
upcoming Exercise Date, must be delivered not later than 10 business days prior to such Exercise Date (or such other time as specified by the Administrator). Upon such termination and cancellation, the balance in the Participant’s Account or
any amounts paid by other means will be returned to the Participant, without interest, as soon as administratively practicable thereafter. If a Participant cancels or otherwise terminates an Option, in order to participate in future Option Periods,
the Participant must affirmatively execute and deliver a new election to participate in accordance with Section 7. 
 A Participant who
makes a hardship withdrawal from a 401(k) Plan will be deemed to have terminated his or her election and/or payroll deduction authorization for subsequent payroll dates relating to the then current Option Period as of the date of such hardship
withdrawal and amounts accumulated in the Participant’s Account or amounts paid by other means as of such date will be returned to the Participant, without interest, as soon as administratively practicable thereafter. An Employee who has made a
hardship withdrawal from a 401(k) Plan will not be permitted to participate in Option Periods commencing after the date of his or her hardship withdrawal until the first Option Period that begins at least six months after the date of his or her
hardship withdrawal. 
  

	Section 15.	Termination of Employment; Death of Participant 

 Upon the termination of a
Participant’s employment with the Company (or a Designated Subsidiary, as applicable) for any reason or the death of a Participant during an Option Period prior to an Exercise Date or in the event the Participant ceases to qualify as an
Eligible Employee, the Participant will cease to be a Participant, any Option held by him or her under the Plan will be deemed canceled, the balance in the Participant’s Account or amounts paid by other means will be returned to the Participant
(or his or her estate or designated beneficiary in the event of the Participant’s death), without interest, as soon as administratively practicable thereafter, and the Participant will have no further rights under the Plan. 

 

	Section 16.	Equal Rights; Participant’s Rights Not Transferable 

 All Participants granted
Options under the Plan will have the same rights and privileges consistent with the requirements set forth in Section 423. Any Option granted under the Plan will be exercisable during the Participant’s lifetime only by him or her and may
not be sold, pledged, assigned, or transferred in any manner. In the event any Participant violates or attempts to violate the terms of this Section 16, as determined by the Administrator in its sole discretion, any Options held by him or her
may be terminated by the Company and, upon the return to the Participant of the balance of his or her Account or any amounts paid by other means, without interest, all of the Participant’s rights under the Plan will terminate. 

  
 -5- 

	Section 17.	Change in Capitalization; Merger 

 In the event of any change in the outstanding Stock by
reason of a stock dividend, split-up, recapitalization, merger, consolidation, reorganization, or other capital change, the aggregate number and type of shares of Stock available under the Plan, the number and type of shares of Stock granted under
any outstanding Options, the maximum number and type of shares of Stock purchasable under any outstanding Option, and the purchase price per share of Stock under any outstanding Option will be appropriately adjusted; provided, that no such
adjustment will be made unless the Administrator is satisfied that it will not constitute a modification of the rights granted under the Plan or otherwise disqualify the Plan as an employee stock purchase plan under the provisions of
Section 423. 
 In the event of a sale of all or substantially all of the Stock or a sale of all or substantially all of the assets of
the Company, or a merger or similar transaction in which the Company is not the surviving corporation or that results in the acquisition of the Company by another person, the Administrator may, in its discretion, (a) if the Company is merged
with or acquired by another corporation, provide that each outstanding Option will be assumed or exchanged for a substitute Option granted by the acquiror or successor corporation or by a parent or subsidiary of the acquiror or successor
corporation, (b) cancel each outstanding Option and return the balances in Participants’ Accounts or any amounts paid by other means to the Participants, and/or (c) pursuant to Section 19, terminate the Option Period on or before
the date of the proposed sale, merger or similar transaction. 
  

	Section 18.	Administration of Plan 

 The Plan will be administered by the Administrator, which will
have the right to determine any questions which may arise regarding the interpretation and application of the provisions of the Plan and to make, administer, and interpret such rules and regulations as it deems necessary or advisable. All
determinations and decisions by the Administrator regarding the interpretation or application of the Plan will be final and binding on all Participants. 

The Administrator may specify the manner in which Employees are to provide notices and payroll deduction authorizations. Notwithstanding any
requirement of “written notice” herein, the Administrator may permit Employees to provide notices and payroll deduction authorizations electronically. 
  

	Section 19.	Amendment and Termination of Plan 

 The Board reserves the right at any time or times to
amend the Plan to any extent and in any manner it may deem advisable, by action of the Board; provided, that any amendment that would be treated as the adoption of a new plan for purposes of Section 423 will have no force or effect
unless approved by the shareholders of the Company within 12 months before or after its adoption. 
 The Plan may be suspended or terminated
at any time by the Company, by action of the Board. In connection therewith, the Board may provide, in its sole discretion, either that outstanding Options will be exercisable either at the Exercise Date for the applicable Option Period or on such
earlier date as the Board may specify (in which case such earlier date will be treated as the Exercise Date for the applicable Option Period), or that the balance of each Participant’s Account or any amounts paid by other means will be returned
to the Participant, without interest. 

  
 -6- 

	Section 20.	Approvals 

 Notwithstanding anything herein to the contrary, the obligation of the
Company to issue and deliver shares of Stock under the Plan will be subject to the approval required of any governmental authority in connection with the authorization, issuance, sale or transfer of said shares of Stock, to any requirements of any
national securities exchange applicable thereto, and to compliance by the Company with other applicable legal requirements in effect from time to time. 
  

	Section 21.	Participants’ Rights as Shareholders and Employees 

 A Participant will have no
rights or privileges as a shareholder of the Company and will not receive any dividends in respect of any shares of Stock covered by an Option granted hereunder until such Option has been exercised, full payment has been made for such shares of
Stock, and the shares of Stock have been issued to the Participant. 
 Nothing contained in the provisions of the Plan will be construed as
giving to any Employee the right to be retained in the employ of the Company or any Designated Subsidiary or as interfering with the right of the Company or any Designated Subsidiary to discharge, promote, demote or otherwise re-assign any Employee
from one position to another within the Company any Designated Subsidiary at any time. 
  

	Section 22.	Governing Law 

 Subject to overriding federal law, the Plan will be governed by and
interpreted consistently with the laws of the State of Delaware, except as may be necessary to comply with applicable requirements of federal law. 
  

	Section 23.	Effective Date and Term 

 The Company’s shareholders approved the Plan at the
Company’s 2014 annual meeting on May 20, 2014 (the “Effective Date”) and no rights will be granted hereunder after the earliest to occur of (a) the Plan’s termination by the Company, (b) the issuance of all
shares of Stock available for issuance under the Plan or (c) the day before the 10-year anniversary of the date the Company’s shareholders approve the Plan. The Plan was amended and restated effective May 20, 2014. 

  
 -7- 

 EXHIBIT A 

Definition of Terms 

The following terms, when used in the Plan, will have the meanings and be subject to the provisions set forth below: 

“401(k) Plan”: A savings plan qualifying under Section 401(k) of the Code that is sponsored by the Company or one of its
Subsidiaries for the benefit of its employees. 
 “Account”: A payroll deduction account maintained in the
Participant’s name on the books of the Company or a Designated Subsidiary. 
 “Administrator”: The Compensation
Committee of the Board and its delegates, except that the Compensation Committee may delegate its authority under the Plan to a sub-committee comprised of one or more of its members, to members of the Board, or to officers or employees of the
Company to the extent permitted by applicable law. In each case references herein to the Administrator refer, as applicable, to such persons or groups so delegated to the extent of such delegation.

“Board”: The Board of Directors of the Company. 

“Code”: The U.S. Internal Revenue Code of 1986 as from time to time amended and in effect, or any successor statute as from
time to time in effect. 
 “Company”: The Hanover Insurance Group, Inc. 

“Designated Subsidiary”: A Subsidiary of the Company that has been designated by the Board or the Compensation Committee of
the Board from time to time as eligible to participate in the Plan. Exhibit B sets forth the Designated Subsidiaries as of the Effective Date. 

“Effective Date”: The date set forth in Section 23 of the Plan. 

“Eligible Employee”: Any Employee who meets the eligibility requirements set forth in Section 4 of the Plan. 

“Employee”: Any person who is employed by the Company or a Designated Subsidiary. For the avoidance of doubt, independent
consultants and independent contractors are not “Employees.” 
 “Exercise Date”: The date set forth in
Section 5 of the Plan or otherwise designated by the Administrator with respect to a particular Option Period on which a Participant will be deemed to have exercised the Option granted to him or her for such Option Period. 

“Fair Market Value”: 

(a) If the Stock is readily traded on an established national exchange or trading system (including the Nasdaq Global Market), the closing
price of the Stock as reported by the principal exchange on which such Stock is traded; provided, however, that if such day is not a trading day, Fair Market Value will mean the reported closing price of the Stock for the immediately
preceding day that is a trading day. 
 (b) If the Stock is not traded on an established national exchange or trading system, the average of
the bid and ask prices for such Stock where the bid and ask prices are quoted. 

  
 -8- 

 (c) If the Stock cannot be valued pursuant to clauses (a) or (b), the value as determined in
good faith by the Board in its sole discretion. 
 “Maximum Share Limit”: The meaning set forth in Section 10 of the
Plan. 
 “Option”: An option granted pursuant to the Plan entitling the holder to acquire shares of Stock upon payment of
the Purchase Price per share of Stock. 
 “Option Period”: An offering period established in accordance with Section 5
of the Plan. 
 “Parent”: A “parent corporation” as defined in Section 424(e) of the Code. 

“Participant”: An Eligible Employee who elects to enroll in the Plan. 

“Plan”: The Hanover Insurance Group Amended and Restated 2014 Employee Stock Purchase Plan, as from time to time amended and
in effect. 
 “Purchase Price”: The price per share of Stock with respect to an Option Period determined in accordance with
Section 9 of the Plan. 
 “Section 423”: Section 423 of the Code and the regulations thereunder. 

“Stock”: Common stock of the Company, par value $0.01 per share. 

“Subsidiary”: A “subsidiary corporation” as defined in Section 424(f) of the Code. 

  
 -9- 

 EXHIBIT B 

Designated Subsidiaries 
 The
Hanover Insurance Company 

  
 -10-

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