Document:

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                                                                    EXHIBIT 10.4

                              VICINITY CORPORATION

                          EMPLOYEE STOCK PURCHASE PLAN

     Vicinity Corporation, a corporation organized under the laws of the State
of California (the "Company"), hereby adopts the Vicinity Corporation Employee
Stock Purchase Plan (the "Plan"), effective as of the Effective Date (as defined
herein).

     The purposes of the Plan are as follows:

     (1) To assist employees of the Company and its Subsidiary Corporations (as
defined below) in acquiring a stock ownership interest in the Company pursuant
to a plan which is intended to qualify as an "employee stock purchase plan"
within the meeting of Section 423(b) of the Internal Revenue Code of 1986, as
amended.

     (2) To help employees provide for their future security and to incentivize
them to remain in the employment of the Company and its Subsidiary Corporations.

     1.  Definitions.  Whenever any of the following terms is used in the Plan
         -----------
with the first letter or letters capitalized, it shall have the following
meaning unless context clearly indicates to the contrary (such definitions to be
equally applicable to both the singular and the plural forms of the terms
defined):

         (a) "Account" shall mean the account established for a Participant
under the Plan for an Offering Period.

         (b) "Agent" shall mean the brokerage firm, bank or other financial
institution, entity or person(s) engaged, retained, appointed or authorized to
act as the agent of the Company or an Employee with regard to the Plan.

         (c) "Authorization" shall mean a Participant's payroll deduction
authorization with respect to an Offering Period in accordance with Section 3(b)
hereof.

         (d) "Base Compensation" shall mean Eligible Compensation received by an
Employee on each Payday as compensation for services to the Company or any
Parent Corporation or Subsidiary Corporation.

         (e) "Board of Directors" or "Board" means the Board of Directors of the
Company.

         (f)  "Code" means the Internal Revenue Code of 1986, as amended.

         (g) "Committee" means the committee appointed to administer the Plan
pursuant to Section 12.

         (h)  "Company" means Vicinity Corporation, a California corporation.
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         (i) "Date of Exercise" means, with respect to any Option, the last day
of each Purchase Period during any Offering Period.

         (j) "Date of Grant" means, with respect to any Option, the date upon
which the Option is granted, as set forth in accordance with Section 3(a).

         (k) "Effective Date" means the first day of the Initial Offering
Period, which shall be the date immediately preceding the first date on which a
Share of Stock is traded on an exchange or quoted on Nasdaq or a successor
quotation system.

         (l) "Eligible Compensation" means with respect to any Offering Period,
base wages or salary, commissions, overtime, bonuses, annual awards, other
incentive payments, shift premiums, and all other compensation paid in cash
during such Offering Period before deduction for any contributions to a plan
maintained by the Company or any Subsidiary Corporation and described in
Sections 401(k) or 125 of the Code. Eligible Compensation shall not include
reimbursements of expenses, allowances, long-term disability, workers'
compensation or any amounts directly or indirectly paid pursuant to the Plan or
any other stock purchase or stock option plan, or any other compensation not
included above.

         (m) "Eligible Employee" means an Employee of the Company or any
Subsidiary Corporation: (i) who does not, immediately after the Option is
granted, own stock possessing five percent (5%) or more of the total combined
voting power or value of all classes of stock of the Company, a Parent
Corporation or a Subsidiary Corporation (as determined under Section 423(b)(3)
of the Code); (ii) whose customary employment is for more than twenty (20) hours
per week; and (iii) whose customary employment is for more than five (5) months
in any calendar year. For purposes of paragraph (i), the rules of Section 424(d)
of the Code with regard to the attribution of stock ownership shall apply in
determining the stock ownership of an individual, and stock which an employee
may purchase under outstanding options shall be treated as stock owned by the
employee. During a leave of absence meeting the requirements of Treasury
Regulation Section 1.421-7(h)(2), an individual shall be treated as an employee
of the Company or Subsidiary Corporation employing such individual immediately
prior to such leave.

         (n) "Employee" means any person who renders services to the Company or
a Subsidiary Corporation in the status of an employee within the meaning of Code
Section 3401(c). "Employee" shall not include any director of the Company or a
Subsidiary Corporation who does not render services to the Company or a
Subsidiary Corporation in the status of an employee within the meaning of Code
Section 3401(c).

         (o) "Entry Date" means (i) the first day of any Offering Period, or
(ii) with respect to Employees who first become Eligible Employees after the
commencement of an Offering Period but before the commencement of the second
Purchase Period of such Offering Period, the first day of the Purchase Period
following the date on which such Employee becomes an Eligible Employee.
Notwithstanding the foregoing, in the event that the Fair Market Value of a
share of Stock on the first Date of Exercise during any Offering Period is less
than the Fair Market Value of a share of Stock on the Entry Date for a
Participant participating in the Offering Period as of such Date of Exercise,
the Entry Date for such Participant for the remainder of the

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Offering Period shall be the first day of the next Purchase Period immediately
following such Date of Exercise.

         (p) "Initial Offering Period" means the Offering Period commencing on
the Effective Date and ending on February 28, 2001.

         (q) "Offering Period" means each consecutive twelve-month period
commencing on the first day of each March and ending on the last day of each
February following the Effective Date; provided, however, that the Initial
Offering Period shall be the period commencing on the Effective Date and ending
on February 28, 2001. Options shall be granted on the Date of Grant and
exercised on the Date of Exercise, as provided in Sections 3(a) and 4(a).

         (r) "Option" means an option granted under the Plan to an Eligible
Employee to purchase shares of Stock.

         (s) "Option Price" means the option price determined in accordance with
Section 4(b).

         (t) "Parent Corporation" means any corporation, other than the Company,
in an unbroken chain of corporations ending with the Company if, at the time of
the granting of the Option, each of the corporations other than the Company owns
stock possessing 50% or more of the total combined voting power of all classes
of stock in one of the other corporations in such chain.

         (u) "Participant" means an Eligible Employee who has complied with the
provisions of Section 3(b) hereof.

         (v) "Payday" means the regular and recurring established day for
payment of Eligible Compensation to employees of the Company or any Subsidiary
Corporation.

         (w) "Plan" means the Vicinity Corporation Employee Stock Purchase Plan.

         (x) "Purchase Periods" means, with respect to any Option, the two
consecutive six-month periods beginning on the Date of Grant and ending on the
last day of each Offering Period with respect to which the Option has been
granted; provided, however, that the first Purchase Period under the Plan shall
commence on the Effective Date and end on August 31, 2000, and the second
Purchase Period under the Plan shall commence on September 1, 2001 and end on
February 28, 2001.

         (y) "Stock" means the shares of the Company's Common Stock, $.001 par
value.

         (z) "Subsidiary Corporation" means any corporation, other than the
Company, in an unbroken chain of corporations beginning with the Company if, at
the time of the granting of the Option, each of the corporations other than the
last corporation in an unbroken chain owns

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stock possessing 50% or more of the total combined voting power of all classes
of stock in one of the other corporations in such chain.

     2.  Stock Subject to the Plan. Subject to the provisions of Section 9
         -------------------------
hereof (relating to adjustments upon changes in the Stock) and Section 11 hereof
(relating to amendments of the Plan), the Stock that may be sold pursuant to
Options granted under the Plan shall not exceed in the aggregate 200,000 shares
of Stock. The shares of Stock sold pursuant to Options granted under the Plan
may be unissued shares or treasury shares of Stock, or shares of Stock bought on
the Nasdaq National Market ("Nasdaq") or other nationally-recognized exchange,
or other market, for purposes of the Plan.

     3.  Grant of Options.
         ----------------

         (a)  Option Grants.  The Company shall grant Options under the Plan to
              -------------
all Eligible Employees in successive Offering Periods until the earlier of: (i)
the date when the number of shares of Stock available under the Plan have been
sold, or (ii) the date when the Plan is terminated. Each Employee who is an
Eligible Employee on an Entry Date for any Offering Period shall be granted an
Option with respect to such Offering Period as of such date. The Date of Grant
of an Option shall be the first day of the Offering Period with respect to which
such Option was granted. Each Option shall expire on the Date of Exercise
immediately after the automatic exercise of the Option pursuant to Section 4(a).

         The number of shares of Stock subject to a Participant's Option shall
equal the payroll deductions authorized by such Participant in accordance with
subsection (b) for the Purchase Period, divided by the Option Price, except as
provided in Section 5(a); provided, however, that the maximum number of shares
of Stock that may be purchased by any Participant on a Date of Exercise shall
not exceed 5,000.  The Company shall not grant an Option with respect to an
Offering Period to any individual who is not an Eligible Employee on the Entry
Date with respect to such Offering Period.

         (b)  Election to Participate; Payroll Deduction Authorization.  Except
              --------------------------------------------------------
as provided in subsection (d), an Eligible Employee shall participate in the
Plan only by means of payroll deduction. Each Eligible Employee who elects to
participate in the Plan with respect to an Offering Period shall deliver to the
Company no later than ten (10) days before his or her applicable Entry Date, a
completed and executed written payroll deduction authorization in a form
prepared by the Committee (the "Authorization"). An Eligible Employee's
Authorization shall give notice of such Eligible Employee's election to
participate in the Plan for the current or next following Offering Period (and
subsequent Offering Periods), as applicable, and shall designate a stated whole
percentage of such Eligible Employee's Base Compensation to be withheld by the
Company or Subsidiary Corporation employing such Eligible Employee on each
Payday during the Offering Period, which shall not be less than one percent
(1%), nor more than fifteen percent (15%), of Base Compensation. The Base
Compensation payable to a Participant for any Payday during and Offering Period
shall be reduced through payroll deduction in an

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amount equal to the percentage specified in the Authorization, and such amount
shall be credited to the Participant's Account under the Plan.

         An Eligible Employee may change the percentage of Base Compensation
designated in the Authorization subject to the limits of this subsection, and
may suspend the Authorization, at any time during the Offering Period.  Any
Authorization shall remain in effect until the Eligible Employee changes or
suspends the same pursuant to this subsection, withdraws pursuant to Section 5,
or ceases to be an Eligible Employee pursuant to Section 6.

         (c)  $25,000 Limitation.  No Eligible Employee shall be granted an
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Option under the Plan which permits his rights to purchase Stock under the Plan,
and to purchase Stock or other stock under all other employee stock purchase
plans of the Company, any Parent Corporation or any Subsidiary Corporation
subject to the Section 423, to accrue at a rate which exceeds $25,000 of fair
market value of such Stock or other stock (determined at the time the Option is
granted) for each calendar year in which the Option is outstanding at any time.

         For purpose of the limitation imposed by this subsection, the right to
purchase Stock or other stock under an Option or other option accrues when the
Option or other option (or any portion thereof) first becomes exercisable during
the calendar year, the right to purchase Stock or other stock under an Option or
other option accrues at the rate provided in the Option or other option, but in
no case may such rate exceed $25,000 of the fair market value of such Stock or
other stock (determined at the time such Option or other option is granted) for
any one calendar year, and a right to purchase Stock or other stock which has
accrued under an Option or other option may not be carried over to any Option or
other option.  This limitation shall be applied in accordance with Section
423(b)(8) of the Code and the Treasury Regulations thereunder.

         (d)  Leaves of Absence.  During a leave of absence meeting the
              -----------------
requirements of Treasury Regulation Section 1.421-7(h)(2), a Participant may
continue to participate in the Plan by making cash payments to the Company on
each Payday equal to the amount of the Participant's payroll deductions under
the Plan for the Payday immediately preceding the first day of such
Participant's leave of absence.

     4.  Exercise of Options; Option Price.
         ---------------------------------

         (a)  Option Exercise.  Each Participant automatically and without any
              ---------------
act on such Participant's part shall be deemed to have exercised such
Participant's Option on the Date of Exercise to the extent that the balance then
in the Participant's Account is sufficient to purchase, at the Option Price,
whole shares of the Stock subject to the Option. Fractional shares of Stock
shall not be sold pursuant to an Option.

         (b)  Option Price Defined.  The option price per share of Stock (the
              --------------------
"Option Price") to be paid by a Participant upon the exercise of the
Participant's Option shall be equal to 85% of the lesser of: (i) the Fair Market
Value of a share of Stock on the Date of Exercise or (ii) the Fair Market Value
of a share of Stock on the Participant's Entry Date for the Offering Period. The
Fair Market Value of a share of Stock as of a given date shall be: (A) the
closing price of a

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share of Stock on the principal exchange on which the Stock is then trading, if
any, on such date, or, if shares of Stock were not traded on such date, then on
the next preceding trading day during which a sale occurred; (B) if the Stock is
not traded on an exchange, but is quoted on Nasdaq or a successor quotation
system, (X) the last sales price (if the Stock is then listed as a National
Market Issue under the NASD National Market System) or (Y) the mean between the
closing representative bid and asked prices (in all other cases) for a share of
Stock on such date, or, if shares of Stock were not traded on such date, then on
the next preceding trading day during which a sale occurred, as reported by
Nasdaq or such successor quotation system; (iii) if the Stock is not publicly
traded on an exchange and not quoted on Nasdaq or a successor quotation system,
the mean between the closing bid and asked prices for a share of Stock on such
date, or, if shares of Stock were not traded on such date, then on the next
preceding trading day during which a sale occurred, as determined in good faith
by the Committee; or (iv) if the Stock is not publicly traded, the fair market
value of a share of Stock established by the Committee acting in good faith.

         (c)  Book Entry/Share Certificates.  As soon as practicable after the
              -----------------------------
exercise of any Option by a Participant, the Company shall issue the shares of
Stock purchased upon such exercise to such Participant and such shares shall be
held in the custody of the Agent for the benefit of the Participant. The Company
or the Agent shall make an entry on its books and records indicating that the
shares of Stock purchased in connection with such exercise have been duly issued
as of that date to such Participant. A Participant shall have the right at any
time to request in writing a certificate or certificates for all or a portion of
the whole shares of Stock purchased hereunder. Upon receipt of a Participant's
written request for any such certificate, the Company shall (or shall cause the
Agent to), within fifteen (15) days after the date of such receipt, deliver any
such certificate to the Participant. Nothing in this subsection (c) shall
prohibit the sale or other disposition by a Participant of shares of Stock
purchased hereunder. In the event the Company is required to obtain authority
from any commission or agency to issue any certificate or certificates for
shares of Stock purchased hereunder, the Company shall seek to obtain such
authority as soon as reasonably practicable.

         (d)  Pro Rata Allocations.  If the total number of shares of Stock for
              --------------------
which Options are to be exercised on any date exceeds the number of shares of
Stock remaining unsold under the Plan (after deduction for all shares of Stock
for which Options have theretofore been exercised), the Committee shall make a
pro rata allocation of the available remaining shares of Stock in as nearly a
uniform manner as shall be practicable and the balance of the amount credited to
the Account of each Participant which has not been applied to the purchase of
shares of Stock shall be paid to such Participant in one lump sum in cash within
sixty (60) days after the Date of Exercise, without any interest thereon.

         (e)  Information Statement.  The Company shall provide each
              ---------------------
Participant whose Option is exercised with an information statement in
accordance with Section 6039(a) of the Code and the Treasury Regulations
thereunder. The Company shall maintain a procedure for identifying certificates
of shares of Stock sold upon the exercise of Options in accordance with Section
6039(b) of the Code.

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     5.  Withdrawal from the Plan.
         ------------------------

         (a)  Withdrawal Election.  Any Participant may withdraw from
              -------------------
participation under the Plan at any time, except that no Participant may
withdraw during the last ten (10) days of any Purchase Period. A Participant
electing to withdraw from the Plan must deliver to the Company a notice of
withdrawal in a form prepared by the Committee (the "Withdrawal Election") not
later than ten (10) days prior to the Date of Exercise for such Purchase Period.
Upon receipt of a Participant's Withdrawal Election, the Company or Subsidiary
Corporation employing the Participant shall pay to the Participant the amount
credited to the Participant's Account in one lump sum in cash within sixty (60)
days, without any interest thereon. Upon receipt of a Participant's Withdrawal
Election by the Company, the Participant shall cease to participate in the Plan
and the Participant's Option for such Offering Period shall terminate.

         (b)  Eligibility following Withdrawal.  A Participant who withdraws
              --------------------------------
from the Plan with respect to a Purchase Period, and who is still an Eligible
Employee, may elect to participate again in the Plan for any subsequent Offering
Period by delivering to the Company an Authorization pursuant to Section 3(b).

     6.  Termination of Employment.
         -------------------------

         (a)  Termination of Employment Other than by Death.  If the employment
              ---------------------------------------------
of a Participant with the Company and the Subsidiary Corporation terminates
other than by death, the Participant's participation in the Plan automatically
and without any act on the Participant's part shall terminate as of the date of
the termination of the Participant's employment. As soon as practicable after
such a termination of employment, the Company or Subsidiary Corporation
employing the Participant shall pay to the Participant the amount of the balance
in the Participant's Account, without any interest thereon. Upon a Participant's
termination of employment covered by this subsection, the Participant's
Authorization and Option under the Plan shall terminate.

         (b)  Termination By Death.  If the employment of a Participant is
              --------------------
terminated by the Participant's death, the executor of the Participant's will or
the administrator of the Participant's estate, by written notice to the Company,
may request payment of the balance in the Participant's Account, in which event
the Company or Subsidiary Corporation employing the Participant shall make such
payment, without any interest thereon as soon as practicable after receiving
such notice. Upon receipt of such notice, the Participant's Authorization and
Option under the Plan shall terminate. If the Company does not receive such
notice prior to the next Date of Exercise, the Participant's Option shall be
deemed to have been exercised on such Date of Exercise.

     7.  Restriction upon Assignment.  An Option granted under the Plan shall
         ---------------------------
not be transferable other than by will or the laws of descent and distribution,
and is exercisable during the Participant's lifetime only by the Participant.
Except as provided in Section 6(b) hereof, an Option may not be exercised to any
extent except by the Participant. The Company shall not recognize and shall be
under no duty to recognize any assignment or alienation of the

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Participant's interest in the Plan, the Participant's Option or any rights under
the Participant's Option.

     8.  No Rights of Stockholders until Shares Issued.  With respect to shares
         ---------------------------------------------
of Stock subject to an Option, a Participant shall not be deemed to be a
stockholder of the Company, and the Participant shall not have any of the rights
or privileges of a stockholder, until such shares have been issued to the
Participant or his or her nominee following exercise of the Participant's
Option. No adjustments shall be made for dividends (ordinary or extraordinary,
whether in cash securities, or other property) or distribution or other rights
for which the record date occurs prior to the date of such issuance, except as
otherwise expressly provided herein.

     9.  Changes in the Stock; Adjustments of an Option.  Whenever any change
         ----------------------------------------------
is made in the Stock or to Options outstanding under the Plan, by reason of a
stock split, stock dividend, recapitalization or other subdivision, combination,
or reclassification of shares, appropriate action shall be taken by the
Committee to adjust accordingly the number of shares of Stock subject to the
Plan and the number and the Option Price of shares of Stock subject to the
Options outstanding under the Plan to preserve, but not increase, the rights of
Participants hereunder.

     10. Use of Funds; no Interest Paid.  All funds received or held by the
         ------------------------------
Company under the Plan shall be included in the general funds of the Company
free of any trust or other restriction and may be used for any corporate
purpose. No interest will be paid to any Participant or credited to any
Participant's Account with respect to such funds.

     11. Amendment or Termination of the Plan.  The Board of Directors may
         ------------------------------------
amend, suspend, or terminate the Plan at any time and from time to time,
provided that approval by a vote of the holders of the outstanding shares of the
Company's capital stock entitled to vote shall be required to amend the Plan to:
(a) change the number of shares of Stock that may be sold pursuant to Options
under the Plan, (b) decrease the Option Price below a price computed in the
manner stated in Section 4(b), (c) alter the requirements for eligibility to
participate in the Plan, or (d) in any manner that would cause the Plan to no
longer be an "employee stock purchase plan" within the meaning of Section 423(b)
of the Code.

     12. Administration by Committee; Rules and Regulations.
         --------------------------------------------------

         (a)  Appointment of Committee.  The Plan shall be administered by the
              ------------------------
Committee, which shall be composed of not less than two members of the Board of
Directors, none of whom shall be eligible to serve on the Committee, unless such
member is then a "non-employee director" within the meaning of Rule 16b-3 which
has been adopted by the Securities and Exchange Commission under the Securities
Exchange Act of 1934, as amended. Each member of the Committee shall serve for a
term commencing on a date specified by the Board of Directors and continuing
until the member dies or resigns or is removed from office by the Board of
Directors. The Committee at its option may utilize the services of an agent to
assist in the administration of the Plan including establishing and maintaining
an individual securities account under the Plan for each Participant.

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         (b)  Duties and Powers of Committee.  It shall be the duty of the
              ------------------------------
Committee to conduct the general administration of the Plan in accordance with
the provisions of the Plan. The Committee shall have the power to interpret the
Plan and the terms of the Options and to adopt such rules for the
administration, interpretation, and application of the Plan as are consistent
therewith and to interpret, amend or revoke any such rules. In its absolute
discretion, the Board may at any time and from time to time exercise any and all
rights and duties of the Committee under the Plan.

         (c)  Majority Rule.  The Committee shall act by a majority of its
              -------------
members in office. The Committee may act either by vote at a meeting or by a
memorandum or other written instrument signed by a majority of the Committee.

         (d)  Compensation; Professional Assistance; Good Faith Actions.  All
              ---------------------------------------------------------
expenses and liabilities incurred by members of the Committee in connection with
the administration of the Plan shall be borne by the Company. The Committee may,
with the approval of the Board, employ attorneys, consultants, accountants,
appraisers, brokers or other persons. The Committee, the Company and its
officers and directors shall be entitled to rely upon the advice, opinions or
valuations of any such persons. All actions taken and all interpretations and
determinations made by the Committee in good faith shall be final and binding
upon all Participants, the Company and all other interested persons. No member
of the Committee shall be personally liable for any action, determination or
interpretation made in good faith with respect to the Plan or the Options, and
all members of the Committee shall be fully protected by the Company in respect
to any such action, determination, or interpretation.

     13. No Rights as an Employee.  Nothing in the Plan shall be construed to
         ------------------------
give any person (including any Eligible Employee or Participant) the right to
remain in the employ of the Company, a Parent Corporation or a Subsidiary
Corporation or to affect the right of the Company, any Parent Corporation or any
Subsidiary Corporation to terminate the employment of any person (including any
Eligible Employee or Participant) at any time, with or without cause.

     14. Merger, Acquisition or Liquidation of the Company.  In the event of the
         -------------------------------------------------
merger or consolidation of the Company into another corporation, the acquisition
by another corporation of all or substantially all of the Company's assets or
50% or more of the Company's then outstanding voting stock, the liquidation or
dissolution of the Company or any other reorganization of the Company, the Date
of Exercise with respect to outstanding Options shall be the business day
immediately preceding the effective date of such merger, consolidation,
acquisition, liquidation, dissolution, or reorganization unless the Committee
shall, in its sole discretion, provide for the assumption or substitution of
such Options in a manner complying with Section 424(a) of the Code.

     15. Term; Approval by Stockholders.  Subject to approval by the
         ------------------------------
stockholders of the Company in accordance with this Section, the Plan shall be
in effect for a term of ten (10) years commencing on the date of the initial
adoption of the Plan by the Board, unless sooner terminated in accordance with
Section 11. No Option may be granted during any period of suspension of the Plan
or after termination of the Plan. The Plan shall be submitted for the

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approval of the Company's stockholders within twelve (12) months after the date
of the Board of Directors' adoption of the Plan. Options may be granted prior to
such stockholder approval; provided, however, that such Options shall not be
exercisable prior to the time when the Plan is approved by the stockholders; and
provided, further, that if such approval has not been obtained by the end of
said 12-month period, all Options previously granted under the Plan shall
thereupon expire.

     16. Effect upon Other Plans.  The adoption of the Plan shall not affect any
         -----------------------
other compensation or incentive plans in effect for the Company, any Parent
Corporation or any Subsidiary Corporation. Nothing in this Plan shall be
construed to limit the right of the Company, any Parent Corporation or any
Subsidiary Corporation to: (a) establish any other forms of incentives or
compensation for employees of the Company, any Parent Corporation or any
Subsidiary Corporation or (b) grant or assume options otherwise than under this
Plan in connection with any proper corporate purpose, including, but not by way
of limitation, the grant or assumption of options in connection with the
acquisition, by purchase, lease, merger, consolidation or otherwise, of the
business, stock or assets of any corporation, firm or association.

     17. Conditions to Issuance of Stock Certificates.  The Company shall not be
         --------------------------------------------
required to issue or deliver any certificate or certificates for shares of Stock
purchased upon the exercise of Options prior to fulfillment of all the following
conditions:

         (a) The admission of such shares to listing on all stock exchanges, if
any, on which is then listed; and

         (b) The completion of any registration or other qualification of such
shares under any state or federal law or under the rulings or regulations of the
Securities and Exchange Commission or any other governmental regulatory body,
which the Committee shall, in its absolute discretion, deem necessary or
advisable; and

         (c) The obtaining of any approval or other clearance from any state or
federal governmental agency which the Committee shall, in its absolute
discretion, determine to be necessary or advisable; and

         (d) The payment to the Company of all amounts which it is required to
withhold under federal, state or local law upon exercise of the Option; and

         (e) The lapse of such reasonable period of time following the exercise
of the Option as the Committee may from time to time establish for reasons of
administrative convenience.

     18. Notification of Disposition.  Each Participant shall give prompt
         ---------------------------
notice to the Company of any disposition or other transfer of any shares of
Stock purchased upon exercise of an Option if such disposition or transfer is
made: (a) within two (2) years from the Date of Grant of the Option or (b)
within one (1) year after the transfer of such shares of Stock to such
Participant upon exercise of such Option. Such notice shall specify the date of
such disposition

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or other transfer and the amount realized, in cash, other property, assumption
of indebtedness or other consideration, by the Participant in such disposition
or other transfer.

     19. Notices.  Any notice to be given under the terms of the Plan to the
         -------
Company shall be addressed to the Company in care of its Secretary and any
notice to be given to any Eligible Employee or Participant shall be addressed to
such Employee at such Employee's last address as reflected in the Company's
records. By a notice given pursuant to this Section, either party may designate
a different address for notices to be given to it, him or her. Any notice which
is required to be given to an Eligible Employee or a Participant shall, if the
Eligible Employee or Participant is then deceased, be given to the Eligible
Employee's or Participant's personal representative if such representative has
previously informed the Company of his status and address by written notice
under this Section. Any notice shall have been deemed duly given if enclosed in
a properly sealed envelope or wrapper addressed as aforesaid at the time it is
deposited (with postage prepaid) in a post office or branch post office
regularly maintained by the United States Postal Service.

     20. Headings.  Headings are provided herein for convenience only and are
         --------
not to serve as a basis for interpretation or construction of the Plan.

     I hereby certify that the foregoing Plan was adopted by the Board of
Directors of Vicinity Corporation on _________________, 1999.

     Executed as of this ____ day of __________, 2000.

                                             __________________________________

     I hereby certify that the foregoing Plan was approved by the stockholders
of Vicinity Corporation on _____________, 2000.

     Executed at San Jose, California on this ___ day of _________, 2000.

                                             __________________________________

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                                                                   EXHIBIT 10.27

                      FORM OF INDEMNIFICATION AGREEMENT

     This Agreement is made as of the _______ day of _____________ 2000, by and
between Vicinity Corporation, a Delaware corporation (the "Company"), and the
undersigned prospective [Officer/Director] of the Company, ___________________
(the "Indemnitee"), with reference to the following facts:

                                    Recitals
                                    --------

     The Indemnitee is willing, under certain circumstances, to serve as an
[Officer/Director] of the Company.  The Indemnitee has indicated that he does
not regard the indemnities available under the Company's Bylaws as adequate to
protect him against the risks associated with his service to the Company.  In
this connection, the Company and the Indemnitee now agree that they should enter
into this Indemnification Agreement in order to provide greater protection to
Indemnitee against such risks of service to the Company.

     Section 145 of the General Corporation Law of the State of Delaware, under
which Law the Company is organized, empowers corporations to indemnify a person
serving as a director, officer, employee or agent of the Company and a person
who serves at the request of the Company as a director, officer, employee or
agent of another corporation, partnership, joint venture, trust, or other
enterprise, and said Section 145 and the Bylaws of the Company specify that the
indemnification set forth in said Section 145 and in the Bylaws, respectively,
shall not be deemed exclusive of any other rights to which those seeking
indemnification may be entitled under any Bylaw, agreement, vote of stockholders
or disinterested directors or otherwise.

                                   Agreement
                                   ---------

     In order to induce the Indemnitee to serve as a[n] [Officer/Director] of
the Company and in consideration of his continued service, the Company hereby
agrees, as of the date first set forth above, to indemnify the Indemnitee as
follows:

     1.  Indemnity.  The Company will indemnify the Indemnitee, his executors,
         ---------
administrators or assigns, for any Expenses (as defined below) which the
Indemnitee is or becomes legally obligated to pay in connection with any
Proceeding.  As used in this Agreement the term "Proceeding" shall include any
threatened, pending or completed claim, action, suit or proceeding, whether
brought by or in the right of the Company or otherwise and whether of a civil,
criminal, administrative or investigative nature, in which the Indemnitee may be
or may have been involved as a party or otherwise, by reason of the fact that
Indemnitee is or was, or has agreed to become, a director or officer of the
Company, by reason of any actual or alleged error or misstatement or misleading
statement made or suffered by the Indemnitee, by reason of any action taken by
him or of any inaction on his part while acting as such director or officer, or
by reason of the fact that he was serving at the request of the Company as a
director, trustee, officer, employee or agent of the Company or another
corporation, partnership, joint venture, trust or other enterprise; provided,
that in each such case Indemnitee acted in good faith and in a manner which he
reasonably believed to be in or not opposed to the best interests of the
Company, and,

<PAGE>

in the case of a criminal proceeding, in addition had no reasonable cause to
believe that his conduct was unlawful. As used in this Agreement, the term
"other enterprise" shall include (without limitation) employee benefit plans and
administrative committees thereof, and the term "fines" shall include (without
limitation) any excise tax assessed with respect to any employee benefit plan.

     2.  Expenses.  As used in this Agreement, the term "Expenses" shall include
         --------
(without limitation) damages, judgments, fines, penalties, settlements and
costs, attorneys' fees and disbursements and costs of attachment or similar
bonds, investigations, and any expenses of establishing a right to
indemnification under this Agreement.

     3.  Enforcement.  If a claim or request under this Agreement is not paid
         -----------
by the Company, or on its behalf, within thirty days after a written claim or
request has been received by the Company, the Indemnitee may at any time
thereafter bring suit against the Company to recover the unpaid amount of the
claim or request and if successful in whole or in part, the Indemnitee shall be
entitled to be paid also the Expenses of prosecuting such suit. The Company
shall have the right to recoup from the Indemnitee the amount of any item or
items of Expenses theretofore paid by the Company pursuant to this Agreement, to
the extent such Expenses are not reasonable in nature or amounts; provided,
however, that the Company shall have the burden of proving such Expenses to be
unreasonable. The burden of proving that the Indemnitee is not entitled to
indemnification for any other reason shall be upon the Company.

     4.  Subrogation.  In the event of payment under this Agreement, the Company
         -----------
shall be subrogated to the extent of such payment to all of the rights of
recovery of the Indemnitee, who shall execute all papers required and shall do
everything that may be necessary to secure such rights, including the execution
of such documents necessary to enable the Company effectively to bring suit to
enforce such rights.

     5.  Exclusions.  The Company shall not be liable under this Agreement to
         ----------
pay any Expenses in connection with any claim made against the Indemnitee:

         (a) to the extent that payment is actually made to the Indemnitee under
a valid, enforceable and collectible insurance policy;

         (b) to the extent that the Indemnitee is indemnified and actually paid
otherwise than pursuant to this Agreement;

         (c) in connection with a judicial action by or in the right of the
Company, in respect of any claim, issue or matter as to which the Indemnitee
shall have been adjudged to be liable for negligence or misconduct in the
performance of his duty to the Company unless and only to the extent that any
court in which such action was brought shall determine upon application that,
despite the adjudication of liability but in view of all the circumstances of
the case, the Indemnitee is fairly and reasonably entitled to indemnity for such
expenses as such court shall deem proper;

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<PAGE>

         (d) if it is proved by final judgment in a court of law or other final
adjudication to have been based upon or attributable to the Indemnitee's in fact
having gained any personal profit or advantage to which he was not legally
entitled;

         (e) for a disgorgement of profits made from the purchase and sale by
the Indemnitee of securities pursuant to Section 16(b) of the Securities
Exchange Act of 1934 and amendments thereto or similar provisions of any state
statutory law or common law;

         (f) brought about or contributed to by the dishonesty of the Indemnitee
seeking payment hereunder; however, notwithstanding the foregoing, the
Indemnitee shall be protected under this Agreement as to any claims upon which
suit may be brought against him by reason of any alleged dishonesty on his part,
unless a judgment or other final adjudication thereof adverse to the Indemnitee
shall establish that he committed (i) acts of active and deliberate dishonesty,
(ii) with actual dishonest purpose and intent, (iii) which acts were material to
the cause of action so adjudicated; or

         (g) for any judgment, fine or penalty which the Company is prohibited
by applicable law from paying as indemnity or for any other reason.

     6.  Indemnification of Expenses of Successful Party.  Notwithstanding any
         -----------------------------------------------
other provision of this Agreement, to the extent that the Indemnitee has been
successful on the merits or otherwise in defense of any Proceeding or in defense
of any claim, issue or matter therein, including dismissal without prejudice,
Indemnitee shall be indemnified against any and all Expenses incurred in
connection therewith.

     7.  Partial Indemnification.  If the Indemnitee is entitled under any
         -----------------------
provision of this Agreement to indemnification by the Company for some or a
portion of Expenses, but not, however, for the total amount thereof, the Company
shall nevertheless indemnify the Indemnitee for the portion of such Expenses to
which the Indemnitee is entitled.

     8.  Advance of Expenses.  Expenses incurred by the Indemnitee in
         -------------------
connection with any Proceeding, except the amount of any settlement, shall be
paid by the Company in advance upon request of the Indemnitee that the Company
pay such Expenses. The Indemnitee hereby undertakes to repay to the Company the
amount of any Expenses theretofore paid by the Company to the extent that it is
ultimately determined that such Expenses were not reasonable or that the
Indemnitee is not entitled to indemnification.

     9.  Approval of Expenses.  No Expenses for which indemnity shall be sought
         --------------------
under this Agreement, other than those in respect of judgments and verdicts
actually rendered, shall be incurred without the prior consent of the Company,
which consent shall not be unreasonably withheld.

    10.  Notice of Claim.  The Indemnitee, as a condition precedent to his
         ---------------
right to be indemnified under this Agreement, shall give to the Company notice
in writing as soon as practicable of any claim made against him for which
indemnity will or could be sought under this Agreement. Notice to the Company
shall be given at its principal office and shall be directed

                                       3
<PAGE>

to the Corporate Secretary (or such other address as the Company shall designate
in writing to the Indemnitee); notice shall be deemed received if sent by
prepaid mail properly addressed, the date of such notice being the date
postmarked. In addition, the Indemnitee shall give the Company such information
and cooperation as it may reasonably require and as shall be within the
Indemnitee's power.

    11.  Exception to Right of Indemnification.  Notwithstanding any other
         -------------------------------------
provision of this Agreement, the Indemnitee shall not be entitled to
indemnification under this Agreement with respect to any Proceeding brought by
the Indemnitee, or any claim thereon, unless (a) the bringing of such Proceeding
or making of such claim shall have been approved by the Board of Directors of
the Company or (b) such Proceeding is being brought by the Indemnitee to assert,
interpret or enforce the Indemnitee's rights under this Agreement.

    12.  Counterparts.  This Agreement may be executed in any number of
         ------------
counterparts, all of which taken together shall constitute one instrument.

    13.  Indemnification Hereunder Not Exclusive.  Nothing herein shall be
         ---------------------------------------
deemed to diminish or otherwise restrict the Indemnitee's right to
indemnification under any provision of the Certificate of Incorporation or
Bylaws of the Company and amendments thereto or under law.

    14.  Governing Law.  This Agreement shall be governed by and construed in
         -------------
accordance with Delaware law, without regard to the conflicts of law provisions
thereof.

    15.  Saving Clause.  Wherever there is conflict between any provision of
         -------------
this Agreement and any applicable present or future statute, law or regulation
contrary to which the Company and the Indemnitee have no legal right to
contract, the latter shall prevail, but in such event the affected provisions of
this Agreement shall be curtailed and restricted only to the extent necessary to
bring them within applicable legal requirements.

    16.  Coverage.  The provisions of this Agreement shall apply with respect
         --------
to the Indemnitee's service as a prospective [Officer/Director] of the Company
prior to the date of this Agreement and with respect to all periods of such
service after the date of this Agreement, even though the Indemnitee may have
ceased to be a[n] [Officer/Director] of the Company.

                            (Signature Page Follows)

                                       4
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed and signed as of the day and year first above written.

                              VICINITY CORPORATION

                              By________________________________
                                  Authorized Officer

                              "INDEMNITEE"

                                ________________________________
                                  Name:

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