Document:

exv10w19

Exhibit 10.19

APRIVA AMENDMENT TO SERVICE AGREEMENT

     This APRIVA Amendment to Service Agreement (this “Amendment”) is made and entered into as of
this 18th day of October, 2007 between First Data Merchant Services Corporation (“FDMS”) and
iPayment, Inc. (“Customer”).

RECITALS

     A. Customer and FDMS have previously entered into a Service Agreement dated as of December 24,
2004, as previously amended (the “Service Agreement”).

     B. Customer and FDMS now desire to amend the Service Agreement as set forth herein.

AGREEMENT

     In consideration of the foregoing, Customer and FDMS
hereby agree as follows:

     1. The terms of this Amendment will be effective as of September 1, 2007, notwithstanding the
date of execution.

     2. Exhibit “A” to the Service Agreement is hereby amended by the addition of the following
paragraph:

	 	“H. 	 	APRIVA Services. Through an agreement with APPSware Wireless
L.L.C., dba APRIVA (“APRIVA”), FDMS will make available to Customer the APRIVA
Wireless Point-of-Sale System that provides an integrated hardware, software and
network platform to process financial transactions and includes gateway services
that enable the transport and reporting of certain data relating to point-of-sale
transactions (the “APRIVA Services”). Customer acknowledges and agrees that the
APRIVA Services will only work in conjunction with certain third party wireless
carrier networks, point-of-sale terminals, mobile or cellular phones, PDAs or
similar devices and accessories that have been certified for use with the APRIVA
Services. Customer acknowledges and agrees that its use of the APRIVA Services is
subject to the terms, conditions and restrictions set forth in this Paragraph, as
follows:

	 	(a)	 	FDMS or APRIVA may, at any time in its sole discretion,
modify, replace or add to the APRIVA Services, including revisions to any
related documentation, terms and conditions and licenses and changes in the
wireless carrier networks, supported platforms and wireless point-of-sale
terminals and accessories used, certified for use with, or used to deliver
the APRIVA Services.
	 
	 	(b)	 	FDMS and APRIVA reserve the right to schedule, from time
to time, interruptions of the APRIVA Services for maintenance activities.
Availability of the APRIVA Services may vary due to events beyond the
control of APRIVA or FDMS including routine maintenance and outages by third
party vendors.

 

 

	 	(c)	 	Customer will pay the fees for the APRIVA Services set forth in Exhibit B. If new features
or functionality are added to the APRIVA Services, FDMS may adjust the fees set forth in
Exhibit B upon written notice to Customer.
	 
	 	(d)	 	Customer acknowledges that APRIVA has or may enter into agreements with certain third
parties, including wireless carrier networks (a “Third Party Provider”), in connection with
the APRIVA Services. In consideration for utilizing any Third Party Provider services,
Customer and each of its Merchants are bound by the following restrictions and terms:

	 	(1)	 	Customer and each of its Merchants must abide by all applicable statutes,
laws, ordinances, rules and regulations and use a Third Party Provider’s services so
as not to cause undue interference with any other users of such services.
	 
	 	(2)	 	Customer and each of its Merchants are responsible for developing and
maintaining procedures external to a Third Party Provider’s networks to safeguard
programs and data and for the backup and reconstruction of lost data, programs or
procedures.
	 
	 	(3)	 	Customer releases, and will require each of its Merchants who access the
APRIVA Services to release, each Third Party Provider from all liability for the loss
or alteration of programs or data or its acquisition by another party, unless such
loss or alteration results from such Third Party Provider’s failure to implement
security procedures that are under such Third Party Provider’s control. No Third Party
Provider will be responsible for transmission errors, corruption of data or for the
security of data during transmission via public telecommunications facilities.
	 
	 	(4)	 	Any and all programs and other materials provided by a Third Party Provider
to APRIVA for distribution to or use by Customer or any of its existing or prospective
merchants in connection with such Third Party Provider’s services shall remain the
exclusive and confidential property of such Third Party Provider, are licensed solely
for use in conjunction with such Third Party Provider’s services, shall not be
reproduced or copied except as required for the authorized use of such Third Party
Provider’s services, and shall be returned to such Third Party upon request.

	 	(e)	 	All copyrights, patents, patent rights, trade secrets, trademarks, servicemarks, tradenames,
moral rights and other intellectual property and proprietary rights in the APRIVA Services are
and will remain the sole and exclusive property of, as applicable, APRIVA or its Third Party
Providers. All rights not expressly granted to the Customer under this Paragraph are expressly
reserved by APRIVA and its Third Party Providers. Customer may publicly state that it is an
“authorized re-seller of the APRIVA Services” or use APRIVA’s “authorized reseller” logo as
supplied by

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	 	 	 	FDMS. If Customer uses the APRIVA “authorized reseller” logo, Customer agrees that it will
not alter it in any manner. Except for materials provided by APRIVA, Customer shall submit
all packaging, artwork, and other promotional materials, including, but not limited to,
advertising art and copy, to FDMS for approval by APRIVA, which will be given in APRIVA’s
sole discretion.
	 
	 	(f)	 	APRIVA may suspend the APRIVA Services provided to FDMS, Customer or any of Customer’s
Merchants to: (1) prevent damages to, or degradation of, its network integrity which may be
caused by FDMS, any FDMS customer or such customer’s merchants, (2) comply with any law,
regulation, court order or other governmental request which requires immediate action, or (3)
otherwise protect APRIVA in its good faith judgment from potential legal liability. To the
extent commercially reasonable, APRIVA shall give notice before suspending or terminating the
APRIVA Services. If not commercially reasonable to give prior notice, APRIVA shall give notice
to the Customer as soon as commercially practicable thereafter. In the event of a suspension,
APRIVA shall promptly restore the APRIVA Services after the event giving rise to the
suspension has been resolved.
	 
	 	(g)	 	Customer agrees that it shall (1) establish its own prices and policies with respect to all
matters relating to sales of the APRIVA Services to any existing or prospective merchants, (2)
not be deemed to be an agent, servant, or employee of APRIVA or FDMS, (3) have no authority to
bind APRIVA or FDMS in any manner and (4) make no representation to the contrary to any
existing or prospective merchant. Customer is solely responsible for ensuring that each of its
Merchants complies with the terms of this Paragraph.
	 
	 	(h)	 	FDMS AND APRIVA DO NOT WARRANT THAT THE APRIVA SERVICES WILL MEET THE REQUIREMENTS OF
CUSTOMER OR ANY OF ITS MERCHANTS OR THAT THE OPERATION OF THE APRIVA SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE APRIVA SERVICES WILL BE CORRECTED. NO ORAL
OR WRITTEN INFORMATION OR ADVICE GIVEN BY FDMS OR FDMS’S AUTHORIZED REPRESENTATIVE OR BY
APRIVA OR APRIVA’S AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE
THE SCOPE OF THE WARRANTIES, IF ANY, PROVIDED BY FDMS OR APRIVA WITH THE APRIVA SERVICES.
	 
	 	(i)	 	IN NO EVENT SHALL FDMS, APRIVA OR ANY THIRD PARTY PROVIDER BE LIABLE TO CUSTOMER OR ANY THIRD
PARTY, INCLUDING ANY OF THE CUSTOMER’S MERCHANTS, FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES FOR LOSS OF
BUSINESS, LOSS OF PROFITS, LOSS OF GOODWILL OR BUSINESS REPUTATION, BUSINESS INTERRUPTION,
LOSS OF DATA, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF OR CONNECTED IN ANY

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	 	 	 	WAY WITH THE APRIVA SERVICES, OR FOR ANY CLAIM BY CUSTOMER OR ANY THIRD PARTY, INCLUDING ANY
OF THE CUSTOMER’S MERCHANTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. No
action by the Customer, FDMS or APRIVA arising in connection with the APRIVA Services may
be brought at any time more than twelve (12) months after the facts occurred upon which the
cause of action arose.
	 
	 	(j)	 	THE TOTAL LIABILITY OF FDMS, APRIVA AND THIRD PARTY PROVIDERS TO CUSTOMER, INCLUDING
CUSTOMER’S MERCHANTS, FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO
FDMS FOR THE APRIVA SERVICES DURING THE SIX MONTHS PRIOR TO THE EVENT CAUSING LIABILITY.
	 
	 	(k)	 	Customer agrees to indemnify, defend and hold FDMS and APRIVA harmless against any and all
liabilities, losses, damages, judgments, claims, causes of action, and costs (including
reasonable attorneys’ fees and disbursements) which FDMS or APRIVA may hereafter incur,
suffer, or be required to pay, defend, settle (subject to any limitations set forth in this
Paragraph), or satisfy as a result of the following: (1) representations or warranties made
by Customer that have not been approved in writing by APRIVA, (2) Customer’s use of the
APRIVA Services in excess of the rights conferred in this Paragraph, or (3) any claim or
action filed by any of Customer’s Merchants not related to FDMS’s or APRIVA’s actions or
inactions.
	 
	 	(l)	 	FDMS and APRIVA shall have no liability with respect to claims caused by (1) modifications
to the APRIVA Services requested by Customer or any of its Merchants, (2) derivative works
created by Customer or any of its Merchants based on the APRIVA Services, (3) use of the
APRIVA Services in combination with non-APRIVA approved third party services, including
hardware and software, (4) modifications or maintenance of the APRIVA Services by a party
other than APRIVA, (5) misuse of the APRIVA Services, or (6) failure of Customer or any of
its Merchants to implement any improvement or updates to the APRIVA Services, if such claim
would have been avoided by the use of the improvement or updates.
	 
	 	(m)	 	APRIVA and its Third Party Providers are third party beneficiaries of this Paragraph.
	 
	 	(n)	 	Notwithstanding anything in this Agreement to the contrary, FDMS’s obligation to provide
the APRIVA Services to Customer and each of Customer’s Merchants will terminate
automatically without penalty to FDMS upon the earlier of (i) the termination or expiration
of FDMS’s agreement with APRIVA or (ii) the occurrence of any event causing FDMS to cease
providing the APRIVA Services.”

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     3. Section II of Exhibit “B” to the Service Agreement is hereby
amended by the addition of the following:

Additional Pricing:

	 	 	 	 	 
	Description	 	 	 	Fee
	Set-Up Fee

	 	Per Terminal set-up/activation fee to access the
APRIVA services.
	 	$ * /terminal set-up
	APRIVA
Deployment Over Box
— phone & printer
set

	 	APRIVA Deployment Over Box — phone & printer set
	 	$ * /each
	APRIVA Secure Charger

	 	Adaptor Secure SC30BC Charger
	 	$ * /each
	APRIVA Secure Printer

	 	Celltek Extech Printer EP-S1000BT
	 	$ * /each
	APRIVA Shipping
Phone & Printer
Ground

	 	APRIVA Shipping Phone & Printer Ground
	 	Pass-thru
	APRIVA SIMS Chip

	 	Apriva Sim Chip
	 	$ * /each
	APRIVA Monthly Access Fee

	 	Per terminal per month fee to access to the
APRIVA services with out WAY SERVICES.
	 	$ * /terminal per month
	APRIVA Monthly
Access Fee WAY
SERVICES

	 	Per terminal per month fee to access to the
APRIVA services with WAY SERVICES.
	 	$ * /terminal per month
	APRIVA
Transaction Fee

	 	Switching fee per inquiry to access the APRIVA
services without WAY SERVICES. Authorization
fees per inquiry will also apply.
	 	$ * /transaction
	APRIVA
Transaction Fee WAY
SERVICES

	 	Switching fee per inquiry to access the APRIVA
services with WAY SERVICES. Authorization fees
per inquiry will also apply.
	 	$ * /transaction

     4. Capitalized terms used but not otherwise defined in this Amendment will
have the meanings set forth in the Service Agreement.

     5. In the event of a conflict between this Amendment and the Service Agreement as it
relates to the subject matter hereof, the terms of this Amendment will control.
Otherwise, all terms and conditions of the Service Agreement will remain in full force
and effect and likewise apply to this Amendment.

[Signature page follows.]

 

			
	*	 	Omitted pursuant to a confidential treatment request. The confidential portion has been
separately filed with the SEC.

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The parties have executed this Amendment as of the date first above written.

FIRST DATA MERCHANT SERVICES CORPORATION

	 	 	 	 	 
	 	 	 
	 	By:  	/s/ Rick Learch
 	 
	 	Name:   Rick Learch 	 
	 	Title:   SVP 	 
	 
	 	iPAYMENT, INC.

 	 
	 	By:  	/s/ Greg Daily
 	 
	 	Name:   Greg Daily 	 
	 	Title:   CEO 	 
	 

6exv10w20

Exhibit 10.20

GIFT CARD AMENDMENT TO SERVICE AGREEMENT

     This Gift Card Amendment to Service Agreement (this “Amendment”) is made and entered into as
of this 18th day of October, 2007 between First Data Merchant Services Corporation (“FDMS”) and
iPayment, Inc. (“Customer”).

RECITALS

     A. Customer and FDMS have previously entered into a Service Agreement dated as of December
24, 2004, as previously amended (the “Service Agreement”).

     B. FDMS, through one or more of its Affiliates, is in the business of providing gift card
programs for Merchants (“Gift Card Services”).

     C. Customer desires to market and promote Gift Card Services to Merchants pursuant to the
terms and conditions of this Amendment.

     D. Customer and FDMS now desire to amend the Service Agreement as set forth herein.

AGREEMENT

FDMS and Customer hereby agree as follows:

1. Effective Date. The terms of this Amendment are effective as of September 1, 2007,
notwithstanding the date of execution.

2. Rights and Obligations of Customer.

     (a) Customer shall, at its own expense, use reasonable efforts to, on a non-exclusive basis,
market and promote Gift Card Services to Merchants that have a Merchant Account with Customer that
is processed pursuant to the Service Agreement. For each such Merchant that desires Gift Card
Services and for which Customer desires to provide such services, Customer shall (a) complete a
Merchant Gift Card Set-up Form (“Set-up Form”), as provided by, and as may be updated by, FDMS
from time to time, and submit the completed Set-up Form to FDMS in the manner designated by FDMS,
and (b) enter into an agreement with each Merchant for Gift Card processing. A sample form of
terms and conditions for such agreement is set forth in Exhibit C “Sample Terms and Conditions for
Merchant Gift Card Processing Agreement.”

     (b) Customer promptly shall notify FDMS in writing when a Merchant adds any Designated
Location.

     (c) Customer or its Merchants are responsible for any settlement of funds among Designated
Locations. Customer or its Merchants are solely responsible for obtaining, operating and
maintaining at its or their expense Gift Card Equipment.

     (d) Customer acknowledges and agrees that it and its Merchants are solely responsible for
interpreting all laws and regulations applicable to Gift Card Services and Programs, monitoring
changes in such laws and regulations, and for determining the requirements for compliance with,
and complying with, such laws and regulations.

     (e) Customer shall cause each Merchant to obtain a valid Authorization for each Gift Card
transaction in advance of such transaction and to only accept such Gift Card for payment of the
amount

 

 

authorized, if any, in the applicable Authorization. “Authorization” means the receipt by the
merchant of a host-generated authorization code that specifies approval of the transaction request
for a particular Gift Card and the transaction amount approved.

     (f) Customer shall ensure and shall cause its Merchants to ensure that data transmitted by
Customer or a Merchant for processing by FDMS is accurate.

     (g) All publicity and solicitation materials pertaining to Gift Card Services prepared by
Customer or any of its Merchants containing the trademarks, service marks, trade names or logos of
FDMS or any of its Affiliates shall be subject to FDMS’s prior written approval, which approval
shall be provided within ten business days of FDMS’s receipt of Customer’s or Merchant’s written
request and shall not be unreasonably withheld.

     (h) Nothing in this Amendment shall prohibit Customer from directly or indirectly
either itself or through a third party, offering or promoting any non-FDMS gift card program to
Merchants.

3. Rights and Obligations of FDMS.

     (a) FDMS agrees to provide Gift Card Services described in Exhibit A to each Merchant with
which Customer enters into a Gift Card processing agreement and for which Customer submits a
complete and accurate Set-up Form to FDMS in the manner directed by FDMS. Notwithstanding the
foregoing, FDMS may immediately upon written notice discontinue providing Gift Card Services to
Customer or any Merchant if FDMS reasonably believes that Customer’s or such Merchant’s operation
or use of the Gift Card Services or a Program, as applicable, violates a law or regulation, or is
unauthorized.

     (b) Customer acknowledges and agrees that FDMS may have some or all of its obligations under
this Amendment performed by one or more of its Affiliates and subcontractors. FDMS retains the
right to subcontract its obligations under this Amendment, although notwithstanding any such
subcontract, FDMS shall remain primarily responsible for performance of the Services.

     (c) If the functionality of the Gift Card Services changes or if FDMS determines revisions to
this Amendment are reasonably necessary to protect FDMS’s Proprietary Information or to comply with
applicable laws, regulations, or court orders, FDMS may amend this Amendment by providing Customer
with prior written notice of such amendment.

4. Fees and Payment.

     (a) Customer shall pay FDMS fees for Gift Card Services as set forth in Exhibit B to this
Amendment and any related Special Fees. FDMS may modify the fees set forth in Exhibit B no more
than once each Processing Year upon one hundred (100) days’ prior written notice to Customer.
Customer shall not be required to purchase any minimum amount of Gift Card Services during any
month of the Term.

     (b) Customer is solely responsible for setting fees to Merchants for Gift Card Services and
supplying such fees to FDMS. Customer assumes all risk of nonpayment of any fees by any Merchant
for any Gift Card Services requested by a Merchant or by Customer on behalf of a Merchant and such
fees shall be due and payable by Customer regardless of whether Customer ultimately receives
payment from a Merchant.

     (c) Customer authorizes FDMS to, each month during the Term:

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          (i) prepare Merchant statements for Gift Card Services received by Merchants during the prior
month using the rates provided to FDMS by Customer by the first day of such month, mail such
statements to Merchants, and, subject to the following sentence, collect payments from Merchants
via ACH on behalf of Customer for amounts due to Customer with respect to the Gift Card Services
one month in arrears. If any such ACH is rejected, FDMS will notify Customer and Customer will be
responsible for pursuing collection of amounts due from Merchant. Unless Customer directs FDMS in
writing to terminate such Merchant’s Gift Card Services, FDMS will continue to provide Gift Card
Services to any such Merchant and to invoice Customer for the corresponding fees pursuant to this
Section 4.

          (ii) remit to Customer an amount equal to the aggregate of such amounts collected from
Merchants on behalf of Customer less the aggregate amount owed to FDMS by Customer for Gift Card
Services received by Customer from FDMS under this Amendment.

5. Term and Termination.

     This Amendment will terminate upon the termination or expiration of the Agreement; provided,
however, that either party may terminate this Amendment at any time upon 90 days prior written
notice; further provided, however that if it will take Customer more than 90 days to convert any
Merchant(s) receiving Gift Card Services under this Amendment to another provider, FDMS may only
terminate this Amendment at the end of such conversion period (not to exceed 180 days) and FDMS
and Customer will use commercially reasonable efforts to support the timely conversion of any such
Merchants.

6. Indemnification. In addition to its obligations under the Service Agreement.

     (a) Customer shall indemnify and hold harmless FDMS, its directors, officers, employees,
agents, subcontractors and Affiliates from and against any and all third party claims, losses,
liabilities, damages and expenses, including reasonable attorneys’ fees, (collectively “Claims”)
to the extent that any such Claim is caused by or arises out of (i) actual or alleged infringement
of any patent, copyright, trademark, trade secret or other proprietary right of any person arising
in connection with the use of artwork, designs, specifications or concepts provided by a Merchant
in the production of Gift Cards or related products for such Merchant, or (ii) any security breach
in or intrusion into the Database caused by Customer or one of its Merchants, or Customer’s or its
Merchants’ agents or third party service providers.

     (b) FDMS shall indemnify and hold harmless Customer and its directors, officers, employees,
agents, subcontractors and Affiliates from and against any and all third party Claims to the
extent that any such Claim is caused by or arises out of (i) any error in the Database, unless the
error is caused by incorrect information provided by Customer or a Merchant or by FDMS’s
compliance with Customer’s or Merchant’s instructions or (ii) any security breach in or intrusion
into the Database to the extent it is not caused by Customer or one of its Merchants, or
Customer’s or its Merchants’ agents or third party service providers.

7. Limitation of Liability.

     (a) In the case of Gift Cards ordered through FDMS, FDMS shall have no risk of loss upon
delivery of such Gift Cards to Merchant as determined by the proof of delivery. FDMS shall have no
liability with respect to Gift Cards obtained by Merchant from a third party.

     (b) FDMS shall be entitled to rely upon and use any and all information and instructions
provided by Customer or its Merchants for use in performing the Gift Card Services, and FDMS and
its

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agents and subcontractors shall have no liability whatsoever for any noncompliance of such
information or instructions with laws or regulations.

     (c) Merchant and Customer are responsible for accessing and comparing the reports supplied by
FDMS to their own records and Customer is responsible for promptly notifying FDMS of any necessary
adjustments to Gift Card accounts. FDMS will make adjustments to Gift Card accounts pursuant to
Customer’s instructions, and FDMS and its agents and subcontractors shall have no liability for
any errors to Gift Card accounts that result from such adjustments unless such errors are made by
FDMS.

     (d) Except to the extent caused directly by FDMS’s failure to perform the Gift Card Services
as set forth in this Amendment, FDMS shall have no liability for any actual or alleged loss or
theft of, alteration or damage to, or fraudulent, improper or unauthorized use of any Gift Card,
Gift Card Number, PIN or Gift Card Equipment, for fraudulently obtained Authorizations, for a
Merchant’s failure to obtain an authorization, for any dispute between Merchant and any Gift Card
Holder, including, without limitation, any dispute regarding the goods or services purchased using
a Gift Card or the payment of any amounts owed or alleged to be owed by one or more such persons
to any other such persons, or Customer’s or its Merchants settlement of funds among Designated
Locations.

     (e) In addition to the limitations set forth in this Amendment and in Section 6 of the Service
Agreement,

          (i) each of Customer’s and FDMS’s cumulative liability for all losses, claims, suits,
controversies, breaches or damages (“Claims”) arising out of or related to Gift Card Services,
regardless of the form or action or legal theory, shall not exceed total revenue received by FDMS
from Customer for Gift Card Services under this Amendment over the preceding twelve (12) months,
or, if this Amendment has been in effect for less than twelve (12) months, average monthly revenue
received by FDMS from Customer for Gift Card Services under this Amendment for such period
multiplied by twelve (12);

          (ii) provided, however, that the limits set forth in Section 7(e)(i) above shall not apply to
Claims relating to Customer’s breach of its obligations under Sections 2(d), 4(a) and 4(b) above,
Customer’s indemnification obligations under Section 6(a) above, FDMS’s indemnification obligations
under Section 6(b) above or FDMS’s breach of its obligations under Section 2.3(c) of the Agreement,
and shall not shall not be construed to limit the payment obligations of Customer or FDMS, as
applicable, with respect to (i) acts of gross negligence or willful misconduct by either Customer
or FDMS, (ii) breaches by either Customer or FDMS of their obligations under Article 10 of the
Agreement.

8. Definitions.

     (a) As used in this Amendment, the following terms have the definitions set forth in Exhibit
C: “ACH,” “Database,” “Designated Location,” “Gift Card,” “Gift Card Data,” “Gift Card Equipment,”
“Gift Card Holder,” “Gift Card Number,”
“PIN” and “Program.”

     (b) Capitalized terms used but not otherwise defined in this Amendment will have the
meanings set forth in the Service Agreement.

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9. Entire Agreement.

     This Amendment, together with the Service Agreement and all exhibits attached hereto,
constitutes the entire agreement between the parties regarding the subject matter hereof and
supersedes all prior and contemporaneous agreements and understandings. In the event of a conflict
between this Amendment and the Agreement as it relates to the subject matter hereof, the terms of
this Amendment shall control. Otherwise, all terms and conditions of the Agreement shall likewise
apply to this Amendment.

     IN WITNESS WHEREOF, the parties have executed this Amendment as of the date first set forth
above.

	 	 	 	 	 

	FIRST DATA MERCHANT SERVICES CORPORATION.	 	 
	 
	 	 	 	 
	By: 

Name:

	 	/s/ Rick Learch
 

Rick Learch
	 	 
	Title:

	 	SVP	 	 
	 
	 	 	 	 
	iPAYMENT, INC.	 	 
	 
	 	 	 	 
	By: 

Name:

	 	/s/ Greg Daily
 

Greg Daily
	 	 
	Title:

	 	CEO	 	 

5

 

EXHIBIT A

GIFT CARD SERVICES

Subject to the terms of this Amendment and during its term, FDMS agrees to provide the following
services to each Merchant with which Customer contracts to provide Gift Card Services and for
which Customer submits a complete and accurate Set-up Form to FDMS in the manner directed by
FDMS:

     a. arrange for the production of Gift Cards and services related thereto for the Merchant’s
Program in accordance with the specifications set forth on the Set-Up Form or as mutually agreed by
the parties in writing.

     b. in the case of Gift Cards ordered through FDMS, ensure such Gift Cards conform with the
specifications set forth on the Set-Up Form or as mutually agreed by the parties in writing and are
delivered to the Merchant location specified on the Set-Up Form or as mutually agreed by the
parties in writing via courier and proof of delivery, including time of delivery, full delivery
address, and the name and signature of the person who accepted the shipment, is obtained.

     c. establish and maintain individual accounts on the Database for each Gift Card issued under
a Merchant’s Program. FDMS reserves the right to schedule, from time to time, interruptions of the
Gift Card Services for Database maintenance activities. To the extent possible, such interruptions
will be scheduled to minimize impact to Customer and its Merchants.

     d. provide the Merchant with the capability to process transactions with Gift Cards through
Gift Card Equipment at Merchant’s Designated Locations.

     e. authorize or decline Gift Card transactions transmitted by Merchants from Designated
Locations based on a comparison of the proposed transaction amount and the current account balance
of the designated Gift Card.

     f. during times designated by FDMS, provide a help desk staffed with live operators who will
provide support to a Merchant related to its Program.

     g. provide an IVR number for Merchants and Gift Card Holders to obtain Gift Card balances.

     h. retain the Merchant’s Gift Card Data on the Database until the earlier of termination of
the Merchant’s Program or this Amendment.

     i. provide Gift Card transaction reports accessible via a designated Internet site. FDMS
may, in its discretion, provide additional or custom reports or report formats, as may be
requested by Customer from time to time, and the Exception Development Fee will apply.

     j. retain the Gift Card Data for each Gift Card on the Database for a period of twenty-four
(24) months following the date that an account balance reaches zero. Thereafter, FDMS may remove
the Gift Card Data from the Database and archive such Gift Card Data in any manner it deems
reasonable. Notwithstanding the foregoing: (a) During the first twelve (12) months following the
expiration or termination of any Merchant Agreement, FDMS will compile a data report of such
Merchant’s Gift Card Data stored in the Database in FDMS’s standard format within ninety (90) days
of such Merchant’s written request for such report and the Database Information Transfer Fee shall
apply. FDMS shall have no obligation to Customer or such Merchant with respect to such Merchant’s
Gift Card Data following delivery to of this report to Merchant. (b) Provided, however, that,
within ninety (90) days after

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termination of this Amendment, FDMS will compile a data report of each Merchant’s Gift Card Data
stored in the Database in FDMS’s standard format and the Database Information Transfer Fee shall
apply. FDMS shall have no obligation to Customer or any Merchant with respect to Customer’s or any
Merchant’s Gift Card Data following delivery of this report to Customer.

     k. produce and mail monthly billing statements for Gift Card Services to the Merchant
and collect related fees from Merchants on behalf of Customer at rates established by Customer.

7

 

EXHIBIT B

FEES

*

* Omitted pursuant to a
confidential treatment request. The confidential portion has been filed separately with the SEC.

8

 

FEE DESCRIPTIONS

*

* Omitted pursuant to a
confidential treatment request. The confidential portion has been filed separately with the SEC.

9

 

EXHIBIT C

SAMPLE TERMS AND CONDITIONS FOR

 MERCHANT GIFT CARD
PROCESSING AGREEMENT

This Gift Card Processing Agreement (this “Agreement”) is by and between [INSERT COMPANY NAME], a                     
corporation, having offices located               
      ,              
       ,             
         (“Company”), and the merchant whose name and address are shown on the last page of
this Agreement (“Merchant”). This Agreement shall be effective as of the date
executed by Merchant (the “Effective Date”).

1. Definitions. Capitalized terms used herein shall have the meanings given to such terms
as set forth in this Section 1 or as defined elsewhere in this Agreement.

a. “ACH” means the Automated Clearing House system.

b. “Affiliate” means, with respect to either party, any entity that controls, is controlled by or
is under common control with such party.

c. “Database” means the database on which Gift Card Data for each Gift Card issued under the
Program is maintained.

d. “Designated Location” means any store or other place of business (including a direct marketing
program or Internet site), located in the U.S.A., that Merchant has provided written notice of to
Company and at or through which Merchant issues Gift Cards and/or processes transactions using Gift
Cards issued under the Program. Designated Locations include any help desk or IVR through which
transactions are processed under the Program.

e. “Gift Card” means an encoded device that accesses Gift Card Data maintained in the Database.

f. “Gift Card Data” means the current value and record of transactions corresponding to each Gift
Card issued under the Program.

g. “Gift Card Equipment” means any POS Terminal, software or other similar telecommunications
equipment that has been programmed and certified to Company’s specifications in order to transmit
Gift Card Data and process online transactions under the Program.

h. “Gift Card Number” means the identifying number of a Gift Card.

i. “Gift Card Production Company” means a company selected and retained
by Company or Merchant to produce Gift Cards and provide related products
or services for the Program.

j. “Gift Card Holder” means any person in possession of or that uses a Gift
Card.

k. “IVR” means an automated interactive voice response system accessed via
a toll-free telephone number.

1. “PIN” means a personal identification number.

m. “POS Terminal” means an electronic point-of-sale terminal placed in a
Designated Location which is connected to Company’s system via telephone
lines and is designed to swipe Gift Cards.

n. “Program” means Merchant’s program pursuant to which Merchant issues
Gift Cards to Gift Card Holders and Company provides the Services to
 enable such Gift Card Holders to use such Gift Cards to purchase goods and
services at Designated Locations.

o. “Services” means the services provided by Company in connection with
the Program as further described in this Agreement.

2. Services. Company agrees to provide the Services set forth below in connection with the
Program.

a. Company will arrange for the production of all Gift Cards and all other services related thereto
by the Gift Card Production Company for the Program in accordance with the specifications and fees
set forth on the Gift Card Application and Set-up Form (the “Gift Card Set-up Form”), which is
incorporated by reference herein.

b. Company shall establish and maintain Gift Card Data on the Database.

c. Company shall provide Merchant with the capability to process selected transactions under the
Program through Gift Card Equipment at Designated Locations.

d. Upon receipt of transaction information from a Designated Location by the Database, Company will
compare the proposed transaction amount with the account balance maintained on the Database
corresponding to the Gift Card or Gift Card Number that was presented at the Designated Location.
If the account balance is greater than or equal to the amount of the proposed transaction, Company
will authorize the transaction. If the account balance is less than the amount of the proposed
transaction, Company will decline the
transaction. If Merchant’s Gift Card Equipment supports “split tender,” and the account balance is
less than the amount of the proposed transaction, Company will authorize the transaction for the
amount of the account balance, and return a message and/or receipt to the Gift Card Equipment
showing the remaining amount of the transaction to be collected by Merchant. Merchant understands
and agrees that an authorization by Company indicates only the availability of sufficient value on
a Gift Card account at the time of authorization and does not warrant that the person presenting
the Gift Card or Gift Card Number is authorized to use such Gift Card or Gift Card Number.

e. Company shall provide an IVR, twenty-four (24) hours per day, seven (7) days per week, through
which Merchant and Gift Card Holders may obtain Gift Card balances.

f. Company shall provide a Gift Card product support help desk through which Merchant may process
selected transactions under the Program. Support is currently available Monday through Friday, 8:00
a.m. to 8:00 p.m. EST (excluding holidays). The hours and days of support are subject to change
at any time; provided that (i) Company will provide advance notice of any change in the hours and
days; and (ii) the total number of hours shall not be less than 40 in any regular work week
(excluding holidays).

g. Company will provide Merchant with Gift Card transaction reports, accessible by Merchant through
a designated Internet site. Company will maintain reports on the Internet site for Merchant’s use
for a period of sixty (60) days. Company may, in its discretion, provide additional or custom
reports or report formats, as may be requested by Merchant from time to time, at a fee to be
determined by Company.

h. Merchant will at all times own all right, title and interest in and to all Gift Card Data
generated under the Program. During the Term, Company will retain the Gift Card Data for each Gift
Card on the Database for a period of twenty-four (24) months following the date that the account
balance reaches zero. Thereafter, during the Term, Company may remove the Gift Card Data from the
Database and archive such Gift Card Data in any manner determined by Company in its reasonable
business judgment. Notwithstanding the foregoing, within ninety (90) days of Merchant’s written
request, during the first twelve (12) months following the expiration or termination of this
Agreement, Company will compile a data report of the Gift Card Data stored in the Database, in
Company’s standard format, at a fee to be determined by the Company. Company shall have no
obligations with respect to Merchant’s Gift Card Data following delivery to Merchant.

3. Responsibilities of Merchant. The responsibilities of Merchant are set forth below and elsewhere in
this Agreement.

a. Merchant will accept for processing any transaction initiated by one of its customers using a
Gift Card pursuant to the Services without discrimination with regard to the customer who initiated
the transaction or the Gift Card Equipment at which the transaction was initiated. Gift Cards may
only be used to purchase goods or services of Merchant. Gift Cards shall not be exchangeable for
cash except where required by law.

b. Merchant will maintain all transaction records and other records required by law or regulation
to be maintained in connection with the operation of the Gift Card Equipment or the Program.
Merchant will download and store any all Gift Card transaction reports for future reference. In the
event that Merchant needs a report for a period past sixty (60) days, Company may provide such
requested report to Merchant at a fee to be determined by the Company.

c. Merchant will make its personnel and records available to Company, its agents and
subcontractors, all within such time and in such forms or manner as may be reasonably necessary to
enable Company to perform the Services promptly and in an efficient manner.

10

 

d. Merchant shall be responsible, at its sole cost and expense, for the sale and other distribution
of Gift Cards to Gift Card Holders and for any marketing or advertising of the Program.

e. Merchant shall obtain, operate and maintain, at its sole cost and expense, all Gift Card
Equipment required to enable Merchant to electronically transmit Gift Card Data in accordance with
Company’s specifications from all Designated Locations to the Database.

f. Merchant is solely responsible for obtaining authorization in advance of each transaction.
Merchant is solely responsible for any losses it may incur in conducting transactions when an
authorization is not obtained, including, without limitation, transactions conducted when the
Database or the Gift Card Equipment is not in service. Merchant assumes all risk of erroneous or
fraudulently obtained authorizations, unless such erroneous or fraudulently obtained authorization
is caused directly by Company. Merchant understands and agrees that an authorization
by Company only indicates the availability of sufficient value on a Gift Card account at the time
of authorization and does not warrant that the person presenting the Gift Card or Gift Card Number
is authorized to use such Gift Card or Gift Card Number. Merchant is responsible for the accuracy
of all data transmitted by it for processing by Company.

g. Merchant shall be responsible for accessing and comparing the reports supplied by Company to its
own records and promptly notifying Company of any necessary adjustments to Gift Card accounts.
Merchant acknowledges that Company will make adjustments to Gift Card accounts pursuant to
Merchant’s instructions, and Company and its agents and subcontractors shall have no liability for
any errors to Gift Card accounts that are made in accordance with Merchant’s instructions.

h. Merchant shall comply with all laws and regulations applicable to the Program. Merchant
acknowledges and agrees that it is solely responsible for interpreting all laws and regulations
applicable to the Program, for monitoring changes in laws and regulations applicable to the
Program, and for determining the requirements for compliance with laws and regulations applicable
to the Program. Company shall be entitled to rely upon and use any and all information and
instructions provided by Merchant for use in performing the Services, and Company and its agents
and subcontractors shall have no liability whatsoever for any noncompliance of such information or
instructions with laws or regulations.

i. As between Merchant and Company, Merchant shall bear all risk related to the loss or theft of,
alteration or damage to, or fraudulent, improper or unauthorized use of any Gift Card, Gift Card
Number or PIN: (i) in the case of Gift Cards ordered through Company, upon delivery of such Gift
Cards to Merchant or Merchant’s Designated Location, as applicable, and (ii) in the case of Gift
Cards obtained by Merchant from a third party or Gift Cards which Merchant requests to be
delivered in a pre-activated state, whether such loss occurs before or after delivery of such Gift
Cards to Merchant or Merchant’s Designated Location.

j. Company and Merchant agree that during the Term: (i) Company will be the sole and exclusive
provider of the Services to Merchant; and (ii) Merchant will not directly or indirectly either
itself or through a third party, offer or promote any other proprietary, closed network, online
Gift Card or similar access device.

k. Merchant is responsible for any settlement of funds among Designated Locations.

l. Merchant acknowledges and understand that the scope of Services provided for under this
Agreement relate solely to Gift Cards and the Program, and that Company’s agreement to provide
such Services does not entitle or qualify Merchant to receive any other type of services,
including other card processing services, such as credit card processing services.

4. Fees and
Payment.

a. Merchant shall pay Company the fees set forth on Gift Card Set-up Form. Merchant shall also be
responsible for the payment of any taxes imposed by any applicable governmental authority in
connection with any products or services covered by this Agreement (other than those taxes based
solely on the net income of Company). All fees for the Services shall be paid via an ACH transfer
of funds from a bank account designated by Merchant. To authorize the ACH transfers, Merchant
agrees to execute the ACH authorization on the Gift Card Set-up Form. In the event that fees
cannot be collected from Merchant as set forth above, Company reserves and may exercise all other
rights to collect any fees due. All fees not paid within thirty (30) days of the date of Company’s
merchant statement setting forth
such fees shall incur interest at the rate equal to the lesser of (i) ten percent (10%) per annum,
or (ii) the maximum rate permitted by applicable law from the date on which payment should have
been made until the date on which Company receives the payment.

b. Company may increase rates from time to time to the extent necessary to pass though increases in
the costs of the underlying goods and services used or provided by Company in connection with the
provision of Services. Any such adjustments shall become effective upon written notice to Merchant.

c. Company may also increase rates for any other reason upon 30 days written notice to Merchant.

5. Term and Termination.

a. This Agreement shall begin upon the Effective Date and shall continue until terminated as
provided herein (the “Term”).

b. This Agreement may be terminated at any time: (i) by either party with (30) days prior written
notice; (ii) by Company if Merchant fails to pay any amount due within ten (10) business days after
written notice to Merchant of its failure to pay such amount; (iii) by Company upon written notice
to Merchant in the event that Merchant’s operation of the Program results in a violation of law or
regulation (by Merchant or Company); (iv) by Merchant if Company increases its rates under Section
4(c) above and Merchant provides thirty (30) days written notice of termination within thirty (30)
days of receiving notice of said increase; or (v) by either party upon written notice to the other
after the filing by the other of any petition in bankruptcy or for reorganization or debt
consolidation under the federal bankruptcy laws or under any comparable law, or upon the other
party’s making of an assignment of its assets for the benefit of creditors, or upon the application
of the other party for the appointment of a receiver or trustee of its assets.

c. Termination of this Agreement shall not affect Merchant’s obligation to pay for services
rendered or obligations due and owing under this Agreement prior to termination.

d. The provisions of Sections 3(f), (g), (h), (i), and (k), and Sections 4, 5(c),
6, 7, 8, 11 and 12 hereof shall survive any termination of this Agreement. Any other provisions of
this Agreement which are to be performed after termination or expiration to effectuate their intent
shall survive termination of this Agreement.

6. Confidential Information.

a. For the purposes of this Agreement, the term “Confidential Information” means any data or
information obtained by one party hereto (“Recipient”) regarding the other party (“Discloser”) or
their respective businesses that is not generally known to the public, including, without
limitation: (i) information about the products, services, operations, procedures, customers,
suppliers, sales, pricing, business plans and marketing strategies of Discloser, its Affiliates and
the customers, Merchants and suppliers of any of them; (ii) any scientific or technical
information, design, process, procedure, formula, or improvement that is commercially valuable and
secret in the sense that its confidentiality affords Discloser a competitive advantage
over its competitors; (iii) all confidential or proprietary concepts, documentation, reports,
data, specifications, computer software, source code, object code, flow charts, databases,
inventions, know-how, show-how and trade secrets, whether or not patentable or copyrightable; and
(iv) the terms of this Agreement, including any schedules, addenda, amendments or other
attachments hereto.

b. Confidential Information of Discloser shall be used by Recipient only to exercise its rights and
to perform its obligations under this Agreement. Recipient shall receive the Confidential
Information of Discloser in confidence and not disclose the Confidential Information to any
third party, except as may be agreed upon in writing by Discloser. Recipient shall safeguard all
Confidential Information of Discloser using a reasonable degree of care, but not less than that
degree of care used by it in safeguarding its own similar information or material. Upon request by
Discloser or upon termination of this Agreement, Recipient shall return to Discloser or destroy all
Confidential Information of Discloser in its possession or control.

c. The obligations of confidentiality and restrictions on use in this Section shall not apply to
any Confidential Information that: (i) was in the public domain prior to the date of this Agreement
or subsequently came into the public domain through no fault of Recipient; (ii) was received from a
third party free of any obligation of confidence of Recipient to the third party and which third
party, to Recipient’s knowledge, was not under an obligation to keep the information confidential;
(iii) was already in Recipient’s possession prior to receipt from Discloser; (iv) is required to be
disclosed by law,

 

 

regulation or court order after giving Discloser as much advance notice as practical of the
possibility of disclosure; or (v) is subsequently and independently developed by Recipient’s
employees, consultants, agents or subcontractors without use of or reference to the Discloser’s
Confidential Information.

d. Except as specifically provided for herein, this Agreement does not confer any right, license,
interest or title in, to or under the Confidential Information of Discloser to Recipient. Except as
specifically provided for herein, no license is hereby granted to Recipient under any patent,
trademark, copyright, trade secret or other proprietary rights of Discloser.

e. Recipient acknowledges that breach of the restrictions on use or disclosure of any Confidential
Information of Discloser would result in immediate and irreparable harm to Discloser, and money
damages would be inadequate to compensate for that harm. Discloser shall be entitled to equitable
relief, in addition to all other available remedies, to redress any breach.

7. Indemnification.

a. Merchant shall indemnify and hold harmless Company, its directors, officers, employees, agents,
subcontractors and Affiliates from and against any and all third party claims, losses, liabilities,
damages and expenses, including reasonable attorneys’ fees, (collectively “Claims”) to the extent
that any such Claim is caused by or arises out of: (i) any failure of Merchant to comply with any
law or regulation applicable to the Program; (ii) any dispute between Merchant and any Gift Card
Holder, including, without limitation, any dispute regarding the goods or services purchased using
a Gift Card or the payment of any amounts owed or alleged to be owed by one or more such persons to
any other such persons; (iii) any instructions or procedures that Merchant may provide to Company
in connection with the Program and Company’s compliance therewith; (iv) any actual or alleged loss
or theft of, alteration or damage to, or fraudulent, improper or unauthorized use of any Gift
Card, Gift Card Number or PIN; (v) use or operation of Gift Card Equipment by Merchant; and (vi)
any Claim or action against Company for actual or alleged infringement of any patent, copyright,
trademark, trade secret or other proprietary right of any person arising in connection with the
production of Gift Cards or related products for Merchant using artwork, designs, specifications or
concepts provided by Merchant.

b. Company shall indemnify and hold harmless Merchant and its directors, officers, employees,
agents, subcontractors and Affiliates from and against any and all third party Claims to the extent
that any such Claim is caused by or arises out of: (i) any failure of Company to comply with any
law or regulation applicable to Company’s business as a service provider; or (ii) any error in the
Database, unless the error is caused by incorrect information submitted by Merchant or is otherwise
made in accordance with Merchant’s instructions.

8. Limitation of Liability; Disclaimer of Warranties.

a. NOTWITHSTANDING ANY PROVISION IN THIS AGREEMENT TO THE CONTRARY, THE CUMULATIVE AGGREGATE
LIABILITY OF COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUBCONTRACTORS AND AFFILIATES
FOR ANY LOSSES, CLAIMS, SUITS, CONTROVERSIES, BREACHES, OR DAMAGES ARISING OUT OF RELATED TO
THIS AGREEMENT FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION OR LEGAL
THEORY, SHALL BE LIMITED TO THE ACTUAL DIRECT DAMAGES SUFFERED BY MERCHANT AND, IN ANY
EVENT, SHALL NOT EXCEED ONE HUNDRED THOUSAND DOLLARS ($100,000).

b. IN NO EVENT SHALL EITHER PARTY, THEIR AFFILIATES, OR ANY OF THEIR OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS, SUBCONTRACTORS BE LIABLE FOR LOST PROFITS, LOST BUSINESS
OPPORTUNITIES, LOST REVENUES, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED BY
AGREEMENT OF THE PARTIES REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER EITHER
PARTY OR ANY ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

c. THIS AGREEMENT IS A SERVICE AGREEMENT, AND EXCEPT AS EXPRESSLY PROVIDED IN THIS
AGREEMENT, COMPANY DISCLAIMS ALL OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES REGARDING QUALITY, SUITABILITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE
OR NONINFRINGEMENT (IRRESPECTIVE OF ANY COURSE OF DEALING, CUSTOM OR USAGE OF TRADE) OF ANY
SERVICES OR ANY GOODS PROVIDED INCIDENTAL TO THE SERVICES PROVIDED UNDER THIS AGREEMENT.

9. Publicity. Neither Company nor Merchant shall release or publish news releases, public
announcements or other publicity relating to this Agreement or to the transactions contemplated by
it without the prior review and written approval of the other party; provided, however, that either
party may make such disclosures as are required by legal, accounting or regulatory
requirements after making reasonable efforts in the circumstances to consult in advance with the
other party. Notwithstanding the foregoing, Merchant agrees that Company may refer to Merchant as
a customer of Company and include the name of Merchant in its customer lists, including any
customer list posted on Company’s Internet site(s) or the Internet site(s) of a Company Affiliate.

10. Force Majeure. Neither party shall be liable for any default or delay in the performance of its
obligations under this Agreement if and to the extent such default or delay is caused, directly or
indirectly, by fire, flood, elements of nature or other acts of God, any outbreak or escalation of
hostilities, war, riots or civil disorders, utility or telecommunications failures or fluctuations,
or any other cause, whether similar or dissimilar to those referenced above, beyond the reasonable
control of such party. In any such event, the nonperforming party shall be excused from any
further performance and observance of the obligations so affected only for as long as such
circumstances prevail and such party continues to use commercially reasonable efforts to
recommence performance or observance as soon as practicable. Notwithstanding the foregoing, in no
event shall a delay or failure to pay any fees due under this Agreement in a timely manner be
excused by force majeure, regardless of the reason for such failure.

11. Patents, Copyrights, Intellectual Property, etc.

a. Merchant shall have no interest whatsoever, including copyright interests, franchise interests,
license interests, patents rights, property rights or other interest in the Services provided
hereunder. These provisions are not to be construed as granting to Merchant any patent rights or
license in any patent, which may be obtained in respect of the Services. Artwork created by
Company, on behalf of Merchant, remains the property of Company. Merchant retains ownership of any
artwork supplied to Company.

12. General.

a. All notices hereunder shall be in writing and shall be deemed given when personally delivered,
or when sent by facsimile transmission with receipt confirmed, one day after being sent by a
reputable overnight courier, or three business days after being mailed by certified mail, return
receipt requested, in each case directed: (a) if to Merchant, to the address shown above its
signature; (b) if to Company, to                               , Attention:                     ; or (c) to such other
address for each party as is specified by such party in a notice given to the other party.

b. The parties agree that they are acting hereunder as independent contractors and that nothing
contained in this Agreement shall be deemed or construed by the parties hereto, or any third party,
to create the relationship of agency, partnership or joint venture between the parties. No party to
this Agreement has, and shall not hold itself out as having, any authority to enter into any
contract or create any obligation or liability on behalf of, in the name of, or binding upon the
other parties.

c. Merchant may not assign its rights or delegate its obligations under this Agreement without
Company’s prior written consent, which consent shall not be unreasonably withheld. Any assignment
in violation of this Section shall be null and void. All provisions contained in this Agreement
shall extend to and be binding upon the parties hereto or their respective  successors and
permitted assigns.

d. Company may subcontract with one or more Affiliates or third parties to provide any service or
services required to be provided by Company hereunder, provided that no such use of
subcontractors shall relieve Company of its obligations under this Agreement.

e. This Agreement constitutes the complete and exclusive statement of the agreement between the
parties, and supersedes and merges all prior proposals and all other agreements, whether oral or
written, between the parties relating

 

 

to the subject matter hereof. Any documents of Merchant or Company referring to such party’s terms
and conditions, such as vendor manuals, codes of conduct, requests for proposals, purchase orders
or invoices that are not expressly contained or incorporated herein, or are contrary to the terms
and conditions contained herein, shall not be binding upon the parties.

f. No change, modification, or waiver of any term or condition of the Agreement shall be valid
unless in writing signed by each party. A party’s waiver of a breach of any term or condition in
the Agreement shall not be deemed a waiver of any subsequent breach of the same or another term or
condition.

g. The parties intend every provision of this Agreement to be severable. If a court of competent
jurisdiction determines that any term or provision is illegal or invalid for any reason, the
illegality or invalidity shall not affect the validity of the remainder of this Agreement.

h. This Agreement is entered into solely for the benefit of Company and Merchant, and shall not
confer any rights upon any person not expressly a party to this Agreement.

i. The laws of the State of Colorado, excluding its rules on conflicts of laws, shall govern the
interpretation, validity, and enforcement of this Agreement. Any litigation arising out of or
related to this Agreement shall be commenced and maintained exclusively in the state or federal courts sitting in the city and county of Denver
and the State of Colorado. COMPANY AND MERCHANT HEREBY AGREE THAT GENERAL CONTRACT LAW SHALL
GOVERN THIS AGREEMENT, AND EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THE UNIFORM COMPUTER
INFORMATION TRANSACTIONS ACT AS ADOPTED IN ANY FORM IN ANY STATE SHALL NOT APPLY TO THIS
AGREEMENT.

j. COMPANY AND MERCHANT IRREVOCABLY WAIVE ANY AND ALL RIGHTS THEY MAY HAVE TO A TRIAL BY JURY IN
ANY JUDICIAL PROCEEDING INVOLVING ANY CLAIM RELATING TO THIS AGREEMENT.

k. COMPANY AND MERCHANT HEREBY IRREVOCABLY WAIVE PERSONAL SERVICE OF PROCESS AND CONSENT THAT
SERVICE OF PROCESS UPON IT MAY BE MADE BY CERTIFIED MAIL OR FACSIMILE, IN ACCORDANCE WITH THE
PROVISIONS OF SECTION 12(a).

BY SIGNING BELOW, THE PARTIES ACKNOWLEDGE THAT THEY HAVE READ, UNDERSTAND AND
AGREE TO ALL OF THE TERMS AND CONDITION CONTAINED HEREIN, INCLUDING ALL TERMS AND
CONDITIONS INCORPORATED BY REFERENCE.

	 	 	 	 	 	 	 	 	 	 	 

	Merchant

	 	 	 	Name:	 	[COMPANY]	 	 	 	 
	 
	   	 	 	 	 	 	 	 	 
	 
	Address:

	 	 	 	 	 	Signature:	 	 	 	 
	 

	 	 

	 	 	 	 
	 	 

	 	 
	City/State/Zip:

	 	 	 	 	 	Printed Name:	 	 	 	 
	 

	 	 

	 	 	 	 
	 	 

	 	 
	Signature:

	 	 	 	 	 	Title:	 	 	 	 
	 

	 	 

	 	 	 	 
	 	 

	 	 
	Printed Name:

	 	 	 	 	 	Date:	 	 	 	 
	 

	 	 

	 	 	 	 
	 	 

	 	 
	Title:
	 	 	 	 	 	 	 	 	 	 
	 

	 	 

	 	 	 	 	 	 	 	 
	Date:

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