Document:

EX-10.19

 Exhibit 10.19 

PAPAY TOPCO, INC. 
 2017
STOCK OPTION PLAN 
 1. Purpose of Plan. This 2017 Stock Option Plan (the “Plan”) of Papay Topco, Inc., a
Delaware corporation (the “Company”), is designed to provide incentives to such present and future employees, directors, officers, consultants or advisors of the Company or its subsidiaries (“Participants”), as may
be selected in the sole discretion of the Committee, through the grant of Options by the Company to Participants. Only those Participants who are employees of the Company or its Subsidiaries shall be eligible to receive incentive stock options
within the meaning of Section 422 of the Code. This Plan is a compensatory benefit plan within the meaning of Rule 701 of the Securities Act of 1933, as amended, and, unless and until the Company’s Common Stock is publicly traded, the
issuance of options to purchase shares of the Company’s Common Stock pursuant to the Plan and the issuance of shares of Common Stock pursuant to such options are, to the extent permitted by applicable federal securities laws, intended to
qualify for the exemption from registration under Rule 701 of the Securities Act. 
 2. Definitions. Certain terms used in this Plan
have the meanings set forth below: 
 “Affiliate” means, when used with reference to a specific Person, any Person that
directly or indirectly controls or is controlled by or is under common control with the specified Person. As used in this definition, “control” (including with its correlative meanings, “controlled by” and “under common
control with”) shall mean either (i) possession, directly or indirectly, of power to direct or cause the direction of management or policies (whether through ownership of securities or partnership or other ownership interests, by contract
or otherwise) or (ii) the direct or indirect ownership of more than fifty percent (50%) of the voting equity securities of such Person. With respect to any Person who is an individual, “Affiliates” shall also include any member of
such individual’s Family Group; 
 “Board” means the Company’s board of directors. 

“Cause” shall mean: (i) conduct tending to bring the Company or any of its Subsidiaries into public disgrace or
disrepute or economic harm, (ii) material failure or inability to perform duties and/or obligations as reasonably directed by the Board or its designees, after demand for performance has been given by the Board or its designees that identifies
how such Participant has not performed its duties and/or obligations, (iii) the commission or conviction of, or plea of guilty or nolo contendere to, a felony that the then-current Chief Executive Officer and the Board in good faith
believe will not materially harm the standing and reputation of the Company, (iv) the commission or conviction of, or plea of guilty or nolo contendere to, a felony other than the type set forth in clause (iii) or any other act or
omission involving dishonesty, disloyalty or fraud with respect to the Company or any of its Subsidiaries or any of their customers or suppliers if the act or omission was wrongful or deliberate, or any other crime involving moral turpitude,
(v) gross negligence or misconduct with respect to the Company or any of its Subsidiaries, (vi) any other material breach of (A) any written agreement between the Company and such Participant evidencing the grant of any Option
(B) the Company’s written code of conduct and business ethics or (C) any other written agreement between such Participant and the Company or any Subsidiary of the Company or (vii) excessive and unreasonable

 
absences from such Participant’s duties for any reason (other than authorized vacation or sick leave) or as a result of such Participant’s inability to perform the essential duties,
responsibilities and functions of its position with the Company as a result of any mental or physical disability or incapacity, which continues for 60 business days in any consecutive 6 month period. 

“Code” means the Internal Revenue Code of 1986, as amended, and the regulations promulgated thereunder, as the same may be
amended from time to time. 
 “Committee” shall mean the committee of the Board which may be designated by the Board to
administer the Plan. The Committee shall be composed of one or more directors as appointed from time to time to serve by the Board. In the absence of the appointment of any such Committee, any action permitted or required to be taken hereunder shall
be deemed to refer to the Board. 
 “Common Stock” means the Company’s Common Stock, par value $0.001 per share. 

“Company Group” means the Company and its Subsidiaries. 

“Company Stock” means, collectively, the Common Stock and any other class or series of shares of capital stock hereafter
created by the Company. 
 “Competitive Activity” means, with respect to a Participant, during the term of such
Participant’s employment with the Company or any of its Subsidiaries and during the two year period immediately following such Participant’s Termination Date, directly or indirectly, for himself or for any other Person, Participating in
any Competitive Business or any business in which the Company is engaged or is planning to engage as of such Participant’s Termination Date; provided that the passive ownership by such Participant of not more than one percent (1%) of the
outstanding shares of any class of capital stock of a corporation which is publicly traded on a national securities exchange will not be deemed to be a Competitive Activity, so long as such Participant has no active Participation in the business of
such corporation. 
 “Competitive Business” means any business in the geographic area set forth in the non-competition provision in any written employment or severance agreement between the Company or any Subsidiary of the Company and such Participant (or, in the absence of the designation of any such geographic area
in any such written agreement, any geographic area or country where the Company or any Subsidiary of the Company generates revenues) engaged in the “Restricted Business” set forth in the
non-competition provision in any written employment or severance agreement between the Company or any Subsidiary of the Company and such Participant (or, in the absence of the designation of any such
“Restricted Business” in any such written agreement, in the provision of services within the event management software and solutions industry related to any product, business, activity or service line of any person, entity or company that
is in competition with any product, business, activity or service line of the Company). 
 “Effective Date” means
May 26, 2017. 

  
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 “Fair Market Value” means, with respect to a share of Common Stock or any
other security, as of any date, (i) if such Common Stock or other security is not then traded on an established securities market, the fair market value as determined by the Board or the Committee based on the most recent independent,
third-party valuation, performed by a nationally recognized valuation firm, pursuant to Internal Revenue Code Section 409A, without regard to discount for lack of liquidity or minority ownership, and (ii) if such Common Stock or other
security is then traded on an established securities market, the closing price of such Common Stock or other security on the primary national securities exchange on which such Common Stock or security is traded, if any, on the trading day prior to
the date as of which the Fair Market Value is to be determined. 
 “Family Group” means a Participant’s spouse and
descendants (whether by birth or adoption) and any trust solely for the benefit of such Participant and/or such Participant’s spouse and/or such Participant’s descendants (by birth or adoption), parents or dependents, or any charitable
trust the grantor of which is such Participant and/or a member of the Participant’s Family Group. 
 “Good Reason”
shall have the meaning ascribed to such term in any written offer letter or employment or severance agreement between the Company or any Subsidiary of the Company and such Participant, or in the absence of any such written agreement, shall mean
Participant resigns from employment with the Company or any Subsidiary of the Company as a result of one or more of the following reasons: (i) the Company reduces by more than 10% the amount of Participant’s base salary or (ii) the
Company makes a material adverse change in Participant’s duties or responsibilities with the Company or any Subsidiary of the Company, provided that a change in title or a change in the person or office to which Participant reports,
shall not, by itself, constitute such a material adverse change. 
 “Independent Third-Party” means any Person who,
immediately prior to the contemplated transaction, does not own in excess of 10% of the Company’s Common Stock on a fully-diluted basis (a “10% Owner”), who is not controlling, controlled by or under common control with any
such 10% Owner and who is not the spouse or descendant (by birth or adoption) of any such 10% Owner or a trust for the benefit of such 10% Owner and/or such other Persons. 

“Investors” means Vista Equity Partners Fund VI, L.P., Vista Equity Partners Fund
VI-A, L.P., and VEPF VI FAF, L.P. and any affiliate of any of the foregoing Persons that holds Common Stock, and “Investor” means any of the Investors individually. 

“IPO” means an initial public offering and sale of the common stock of the Company or any Significant Subsidiary pursuant to
an effective registration statement under the Securities Act. 
 “Option” means any option enabling the holder thereof to
purchase any shares of the Company’s Common Stock granted by the Committee pursuant to the provisions of this Plan. Options to be granted under this Plan may be incentive stock options within the meaning of Section 422 of the Code
(“Incentive Stock Options”) or in such other form, consistent with this Plan, as the Committee may determine. 

  
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 “Option Shares” means the shares of the Company’s Common Stock
acquired (or to be acquired) pursuant to the exercise of any Option. 
 “Original Cost” of each Option Share will be equal
to the price paid therefor (in each case, as proportionally adjusted for all stock splits, stock dividends and other recapitalizations affecting such share of Common Stock subsequent to any such purchase). 

“Participate” (and the correlative terms “Participating” and “Participation”) includes any
direct or indirect ownership interest in any enterprise or participation in the management of such enterprise, whether as an officer, director, employee, partner, sole proprietor, agent, representative, independent contractor, consultant, executive,
franchisor, franchisee, creditor, owner or otherwise. 
 “Person” means an individual, a partnership, a corporation, a
limited liability company, an association, a joint share company, a trust, a joint venture, an unincorporated organization and a governmental entity or any department, agency or political subdivision thereof. 

“Public Sale” means any sale of Option Shares to the public pursuant to an offering registered under the Securities Act or to
the public through a broker, dealer or market maker pursuant to the provisions of Rule 144 adopted under the Securities Act or pursuant to the provisions of Rule 144(k) adopted under the Securities Act. 

“Requisite Holders” means the holders of a majority of the Company Common Stock held by Investors. 

“Registration Rights Agreement” means the Registration Rights Agreement by and among the Company and its stockholders
signatory thereto, as the same may be amended, restated, supplemented or modified in accordance with its terms. 
 “Sale of the
Company” means (i) any sale or transfer by the Company or any of the Significant Subsidiaries of all or substantially all (as defined under Delaware law) of their assets on a consolidated basis, or (ii) any consolidation, merger
or reorganization of the Company or any of its Significant Subsidiaries with or into any other entity or entities as a result of which any Person or group other than the Investors obtains possession of voting power (under ordinary circumstances) to
elect a majority of the surviving entity’s board of directors or, in the case of a surviving entity which is not a corporation, governing body. 

“Securities Act” means the Securities Act of 1933, as amended. 

“Significant Subsidiaries” means the Company, Papay Midco, Inc., Papay Holdco, LLC and Cvent, Inc. 

“Solvent Reorganization” means any solvent reorganization of the Company or any Subsidiary of the Company, including by
merger, consolidation, recapitalization, transfer or sale of shares or assets, or contribution of assets and/or liabilities, or any liquidation, exchange of securities, conversion of entity, migration of entity, formation of new entity, or any other
transaction or group of related transactions (in each case other than to or with a third party that is not a member of the Company Group or its Affiliates (which Affiliates may include an entity formed for the purpose of such Solvent
Reorganization)), in which: 

  
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 (i) all holders of Option Shares are offered the same consideration in
respect of such Option Shares; 
 (ii) the pro rata indirect economic interests of the holders of Option Shares in the
business of the Company, relative to each other and all other holders, directly or indirectly, of equity securities in the Company Group (other than those held by entities within the Company Group), are preserved; and 

(iii) the rights of the holders of Option Shares are preserved in all material respects (it being understood by way of
illustration and not limitation that the relocation of a covenant or restriction from one instrument to another shall be deemed a preservation if the relocation is necessitated, by virtue of any law or regulations applicable to the Company Group
following such Solvent Reorganization, as a result of any change in jurisdiction or form of entity in connection with the Solvent Reorganization; provided that such covenants and restrictions are retained in instruments that are, as nearly as
practicable and to the extent consistent with business and transactional objectives, equivalent to the instruments in which such restrictions or covenants were contained prior to the Solvent Reorganization). 

“Stockholders Agreement” means that certain Stockholders Agreement by and among the Company and its stockholders signatory thereto,
as the same may be amended, restated, supplemented or modified in accordance with its terms. 
 “Strategic Transaction”
means a transaction with or involving a strategic partner, i .e., a Person who, as determined by the Board, will benefit the Company as a result of experience, expertise, knowledge or relationships. 

“Subsidiary” means any corporation or other entity of which the securities or other ownership interests having the voting
power to elect a majority of the board of directors or other governing body are, at the time of determination, owned by the Company, directly or through one or more Subsidiaries. 

“Termination Date” means the first date on which a Participant is no longer employed (or in the case of a Participant who was
not an employee, the first date on which such Participant is no longer acting as a director or officer of, or consultant or advisor to, the Company or its Subsidiaries) by the Company or its Subsidiaries for any reason. 

“Termination Event” means the first to occur of any (i) Sale of the Company, or (ii) sale or transfer to any third
party of shares of the capital stock of the Company or any Significant Subsidiary by the holders thereof as a result of which any Person or group other than the Investors obtains possession of voting power (under ordinary circumstances) to elect a
majority of the board of directors of the Company or the majority of the board of directors or any other governing body of the applicable Significant Subsidiary. 

  
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 3. Grant of Options. The Committee shall have the right and power to grant to any
Participant such Options at any time prior to the termination of this Plan in such quantity, at such exercise price, which may be Fair Market Value or such other value as determined by the Committee and set forth in a written award agreement with
respect to an Option, and on such other terms and subject to such conditions that are consistent with this Plan and established by the Committee. Options granted under this Plan shall be subject to such terms and conditions and evidenced by
agreements as shall be determined from time to time by the Committee. Any Participant acquiring Common Stock pursuant to an Option shall be required to pay in full the exercise price related thereto, except as otherwise set forth in a written award
agreement with respect to an Option. 
 4. Administration of the Plan. The Committee shall have the power and authority to prescribe,
amend and rescind rules and procedures governing the administration of this Plan, including, but not limited to the full power and authority (i) to interpret the terms of this Plan, the terms of any Options granted under this Plan and the rules
and procedures established by the Committee governing any such Options, (ii) to determine the rights of any person under this Plan or the meaning of requirements imposed by the terms of this Plan or any rule or procedure established by the
Committee, (iii) to correct any defect or omission or reconcile any inconsistency in the Plan or in any Option granted hereunder, (iv) to determine whether any Options are subject to and/or comply with the requirements of Code
Section 409A or the regulations thereunder and (v) to make all other determinations and take all other actions necessary or advisable for the implementation and administration of the Plan. Each action of the Committee shall be binding on
all persons. Notwithstanding any provision to the contrary contained in this Plan or any separate written agreement between the Company and any Participant with respect to any Option pursuant to this Plan, any unvested Options that do not become
vested immediately prior to, or in connection with, any Sale of the Company shall be forfeited and cancelled with concurrent effect upon the consummation of any such transaction, and no Participant nor any other Person shall have any further rights
or obligations with respect to such forfeited Options. 
 It is the Company’s intent that, except as otherwise specifically provided in
a written award agreement with respect to an Option, the Options not be treated as a nonqualified deferred compensation plan that fails to meet the requirements of Section 409A(a)(2), (3) or (4) of the Code and that any ambiguities in
construction be interpreted in order to effectuate such intent. Options under the Plan shall contain such terms as the Committee determines are appropriate to be exempt from, or comply with, the requirements of Section 409A of the Code. In the
event that, after the issuance of an Option under the Plan, Section 409A of the Code or the regulations thereunder are amended, or the Internal Revenue Service or Treasury Department issues additional guidance interpreting Section 409A of
the Code, the Committee may modify the terms of any such previously issued Option to the extent the Committee determines that such modification is necessary to comply with the requirements of Section 409A of the Code. In no event whatsoever
shall the Company be liable for any additional tax, interest or penalty that may be imposed on any Participant by Code Section 409A or damages for failing to comply with Code Section 409A. 

  
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 5. Limitation on the Aggregate Number of Shares of Common Stock. The number of shares
of Common Stock with respect to which Options may be granted under this Plan (and which may be issued upon the exercise or payment thereof) shall not exceed, in the aggregate, 101,123.00 shares of Common Stock (as such number is equitably adjusted
pursuant to Section 8 hereof). If any Options expire unexercised or unpaid or are canceled, terminated or forfeited in any manner without the issuance of shares of Common Stock or payment thereunder, the shares with respect
to which such Options were granted shall again be available under this Plan. Similarly, if any shares of Common Stock issued hereunder upon exercise of Options are repurchased hereunder, such shares shall again be available under this Plan for
reissuance as Options. 
 6. Incentive Stock Options. Any of the Options to be granted hereunder may constitute Incentive Stock
Options to the extent expressly designated as such by the Committee or the Board. All Incentive Stock Options (i) shall have an exercise price per share of Common Stock of not less than 100% of the Fair Market Value of such share on the date of
grant, (ii) shall not be exercisable more than ten years after the date of grant, (iii) shall not be transferable other than by will or under the laws of descent and distribution and, during the lifetime of the Participant to whom such
Incentive Stock Options were granted, may be exercised only by such Participant (or his guardian or legal representative) and (iv) shall be exercisable only during the Participant’s employment by the Company or a Subsidiary, provided,
however, that the Committee may, in its discretion, provide at the time that an Incentive Stock Option is granted that such Incentive Stock Option may be exercised for a period ending no later than either (x) the termination of this Plan in
the event of the Participant’s death while an employee of the Company or a Subsidiary or (y) the date which is three months after the Termination Date for any other reason. The Committee’s discretion to extend the period during which
an Incentive Stock Option is exercisable shall only apply if and to the extent that (i) the Participant was entitled to exercise such option on the date of termination and (ii) such option would not have expired had the Participant
continued to be employed by the Company or a Subsidiary. To the extent that the aggregate Fair Market Value of shares with respect to which Incentive Stock Options are exercisable for the first time by any individual during any calendar year exceeds
$100,000, such options shall be treated as options which are not Incentive Stock Options. 
 7. Listing, Registration and Compliance with
Laws and Regulations. Each Option shall be subject to the requirement that if at any time the Committee shall determine, in its discretion, that the listing, registration or qualification of the shares subject to the Option upon any securities
exchange or under any federal, state or foreign securities or other law or regulation, or the consent or approval of any governmental regulatory body, is necessary or desirable as a condition to or in connection with the granting of such Option or
the issue or purchase of shares thereunder, no such Option may be exercised or paid in shares of Common Stock in whole or in part unless such listing, registration, qualification, consent or approval (a “Required Listing”) shall
have been effected or obtained, and the holder of each such Option will supply the Company with such certificates, representations and information as the Company shall request which are reasonably necessary or desirable in order for the Company to
obtain such Required Listing, and shall otherwise cooperate with the Company in obtaining such Required Listing. In the case of officers and other persons subject to Section 16(b) of the Securities Exchange Act of 1934, as amended, the
Committee may at any time impose any limitations upon the exercise of an Option which, in the Committee’s discretion, are necessary or desirable in order to comply with Section 16(b) and the rules and regulations thereunder. If the
Company, as part of an offering of securities or otherwise, finds it desirable because of federal, 

  
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state or foreign regulatory requirements to reduce the period during which any Option may be exercised, the Committee may, in its discretion and without the consent of the holders of any such
Option, so reduce such period on not less than 15 days’ written notice to the holders thereof, provided, that the reduced exercise period shall not be less than 10 days following the effective date of such reduction. 

8. Adjustment for Change in Common Stock. In the event any recapitalization, forward or reverse split, reorganization, merger,
consolidation, spin-off, combination, repurchase, exchange or issuance of shares of Common Stock or other securities, any extraordinary cash dividend, any stock dividend, or other special and nonrecurring
dividend or distribution (whether in the form of cash, securities or other property), liquidation, dissolution, or other similar transactions or events, affects the Common Stock, then the Committee shall make such equitable adjustment as is
reasonably necessary in order to preserve the value of the Option and Option Shares and to prevent dilution or enlargement of the rights of the Participants under the Plan, including adjustment in (i) the number and type of shares authorized
and available for grant under this Plan, (ii) the number and type of shares that may be delivered or deliverable in respect of outstanding Options, (iii) and the exercise price of outstanding Options. 

9. Taxes. The Company shall be entitled, if necessary or desirable, to withhold (or secure payment from the Participant in lieu of
withholding) the amount of any withholding or other tax due with respect to any amount payable and/or shares issuable under this Plan, and the Company may defer any such payment or issuance unless and until indemnified to its satisfaction. 

10. Termination and Amendment. The Committee at any time may suspend or terminate this Plan and make such additions or amendments as it
deems advisable under this Plan, except that it may not, without further approval by the Company’s stockholders, (a) increase the maximum number of shares as to which Options may be granted under this Plan, except pursuant to
Section 8 above or (b) extend the term of this Plan; provided that, subject to the other provisions hereof, the Committee may not change any of the terms of a written agreement with respect to an Option between the
Company and the holder of such Option in a manner which would have a material adverse effect on the holder of such Option without the approval of the holder of such Option. No Options shall be granted hereunder after the tenth anniversary of the
Effective Date; provided that, if the term of this Plan is otherwise extended, no Incentive Stock Options shall be granted hereunder after the tenth anniversary of the original Effective Date. The Company will not permit the amendment of the
Stockholders Agreement in a manner material and adverse to the Management Stockholders without the prior written consent of the holders of at least a majority of the then outstanding Stockholder Shares (as defined in the Stockholders Agreement) held
by Management Stockholders and the Company will not permit any such amendment or modification at a time when there are no Management Stockholders. 

11. Participant Acknowledgments. In connection with the grant of any Option and/or the issuance of any Common Stock pursuant to this
Plan, each Participant acknowledges and agrees, that as a condition to any such grant or issuance: 

  
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 (a) Except as otherwise required by law or the Stockholders Agreement, the
Company will have no duty or obligation to disclose to any Participant, and no Participant will have any right to be advised of, any material information regarding the Company or its Subsidiaries at any time prior to, upon or in connection with the
repurchase of any Option Shares upon the termination of such Participant’s employment with the Company or its Subsidiaries. 

(b) Neither the grant of any Option, the issuance of any Common Stock nor any provision contained in this Plan or in any
written agreement evidencing the grant of any Option or the issuance of any Common Stock shall entitle such Participant to remain in the employment of the Company or its Subsidiaries or affect the right of the Company to terminate any
Participant’s employment at any time for any reason. 
 (c) Such Participant will have consulted, or will have had an
opportunity to consult with, independent legal counsel regarding his or her rights and obligations under this Plan and any written agreement evidencing any grant of any Option and he or she fully understands the terms and conditions contained herein
and therein. 
 (d) Prior to the purchase of any shares of Common Stock pursuant to this Plan or any written agreement
evidencing the purchase of any shares of Common Stock, such Participant will deliver to the Company an executed consent from such Participant’s spouse (if any) in the form of Exhibit A attached hereto. If, at any time subsequent to the
date such Participant purchases any shares of Common Stock and prior to the occurrence of a Termination Event, such Participant becomes legally married (whether in the first instance or to a different spouse), such Participant shall cause his or her
spouse to execute and deliver to the Company a consent in the form of Exhibit A attached hereto. Such Participant’s failure to deliver the Company an executed consent in the form of Exhibit A at any time when such Participant
would otherwise be required to deliver such consent shall constitute such Participant’s continuing representation and warranty that such Participant is not legally married as of such date. As a condition to the exercise of an Option, each
Participant shall execute a joinder to the Stockholders Agreement pursuant to which such Participant shall become a party to the Stockholders Agreement and be entitled to the rights and benefits and subject to the duties and obligations of a
“Management Stockholder” thereunder. 
 12. Repurchase Option. 

(a) Repurchase Option. If a Participant is no longer employed (or in the case of a Participant who was not an employee,
the date on which such Participant is no longer acting as a director or officer of, or consultant or advisor to, the Company or any of its Subsidiaries) by the Company or its Subsidiaries for any reason, the Option Shares (whether held by such
Participant or one or more transferees of such Participant, other than the Company or any Investor) will be subject to repurchase by the Investors and the Company (each of the aforementioned solely at their option) pursuant to the terms and
conditions set forth in this Section 12 (the “Repurchase Option”). 

  
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 (b) Repurchase Price. Following the Termination Date, the Investors
and the Company may elect to repurchase all or any portion of the Option Shares at a price per share equal to (i) Original Cost, in the event of Participant’s termination for Cause (other than pursuant to clause (iii) of the
definition thereof) or in the event Participant engages in a Competitive Activity prior to the repurchase date, or (ii) Fair Market Value (as of the date of repurchase), in the event of the Participant’s termination without Cause, with
Cause (solely to the extent pursuant to clause (iii) of the definition thereof) or in the event Participant resigns with or without Good Reason; provided that if Participant engages in a Competitive Activity following the Termination
Date, Participant shall pay to the Company the difference between the Fair Market Value (as of the date of repurchase) and the Original Cost, if any, of any Option Shares the Company has repurchased or subsequently does repurchase from Participant
at Fair Market Value. In the event any rights pursuant to the Repurchase Option may arise, the Company will promptly notify the Investors thereof. 

(c) Repurchase Procedures. Subject to Section 12(b), each Investor may elect to exercise the
Repurchase Option to purchase up to its pro rata share (determined based upon the number of shares of Common Stock then held by each such Investor) by delivering written notice (the “Initial Repurchase Notice”) to the holder or
holders of the Option Shares, the Company and the other Investors no later than 180 days after the later of (i) the Termination Date and (ii) the 181st day following the acquisition of
the Option Shares subject to such repurchase. To the extent that any of the Investors do not elect to repurchase their full allotment of Option Shares no later than the fifth business day following delivery of the first Initial Repurchase Notice
delivered by any Investor (and, immediately following the completion of such fifth business day, the Company will notify in writing each of the Investors if any of the Investors have not elected to purchase their full allotment of Option Shares),
the other Investors shall be entitled to purchase all or any portion of the remaining Option Shares by providing notice (the “Supplemental Repurchase Notice”) to each of the parties receiving the Initial Repurchase Notice within 10
business days following the delivery of the first Initial Repurchase Notice delivered by any Investor; provided that if in the aggregate such Investors elect to purchase more than the remaining available Option Shares, such remaining
available Option Shares purchased by each Investor will be reduced on a pro rata basis based upon the number of shares of Common Stock then held by each electing Investor. To the extent that, after giving effect to the reoffer pursuant to the
immediately preceding sentence, any portion of the Option Shares are not being repurchased by the Investors, the Company may exercise the Repurchase Option for the remaining Option Shares by delivering written notice (a “Company Repurchase
Notice” and together with the Initial Repurchase Notice and Supplemental Repurchase Notice, a “Repurchase Notice”) to the holder or holders of the applicable Option Shares within 10 business days of the expiration of the
latest period during which the Investors were entitled to deliver Repurchase Notices. Each Repurchase Notice will set forth the number of Option Shares to be acquired from such holder(s), the aggregate consideration to be paid for such Option Shares
and the time and place for the closing of the transaction. If any Option Shares are held by any transferees of a Participant, the Investors and the Company, as the case may be, will purchase the shares elected to be purchased from all such holder(s)
of Option Shares, pro rata according to the number of Option Shares held by each such holder(s) at the time of delivery of such 

  
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Repurchase Notice (determined as nearly as practicable to the nearest share). If Option Shares of different classes are to be purchased pursuant to the Repurchase Option and such Option Shares
are held by any transferees of a Participant, the number of shares of each class of Option Shares to be purchased will be allocated among all such holders, pro rata according to the total number of Option Shares to be purchased from such holders.

 (d) Closing. The closing of the transactions contemplated by this Section 12 will take
place on the date designated in the applicable Repurchase Notice, which date will not be more than 90 days after the delivery of such notice. Each Investor will pay for the Option Shares to be purchased by it by, at its option, wire transfer of
immediately available funds or delivery of a check payable to the holder of such Option Shares. The Company will pay for the Option Shares to be purchased by it by first offsetting amounts outstanding under any bona fide debts owing by such
Participant to the Company or any of its Subsidiaries, now existing or hereinafter arising (irrespective as to whether such amounts are owing by the holder of such Option Shares), and will pay the remainder of the purchase price by, at its option,
(i) wire transfer of immediately available funds, (ii) delivery of a check payable to the holder of such Option Shares, (iii) a subordinated promissory note payable in two equal annual installments commencing on the first anniversary
of the closing of such purchase and bearing interest at a rate per annum equal to the highest rate of interest then paid by the Company on any bank debt or (iv) a combination of (i), (ii) and (iii), in the aggregate amount of the purchase price
for such shares. Notwithstanding anything to the contrary contained herein, all repurchases of Option Shares by the Company will be subject to applicable restrictions contained in the corporation law of the Company’s jurisdiction of
incorporation and in the Company’s and its Subsidiaries’ debt and equity financing agreements. If any such restrictions prohibit the repurchase of Option Shares hereunder which the Company is otherwise entitled to make, the Company may
make such repurchases as soon as it is permitted to do so under such restrictions; provided that, the repurchase price per share shall be equal to Fair Market Value (or Original Cost, where applicable) at the time the Company is permitted to make
such repurchase. The Investors and/or the Company, as the case may be, will receive customary representations and warranties from each seller regarding the sale of the Option Shares, including, but not limited to, representations that such seller
has good and marketable title to the Option Shares to be transferred free and clear of all liens, claims and other encumbrances. 
 13.
Restrictions on Transfer. 
 (a) Transfer of Options and Option Shares. No Participant may sell, transfer,
assign, or otherwise directly or indirectly dispose of (a “Transfer”) or pledge or encumber any interest (legal or beneficial) in any Options or Option Shares, including to the Company or any of its Subsidiaries except Transfers
pursuant to and in accordance with Sections 12, 13(b), 16 or 17 hereof (or as otherwise set forth in any written agreement with respect to the issuance of Options between the Company and such Participant), in each case
pursuant to the terms and limitations set forth therein. 
 (b) Certain Permitted Transfers. The restrictions
contained in Section 13(a) will not apply to (A) Transfers of Option Shares by a Participant (i) to its Affiliates, (ii) 

  
 11 

 
pursuant to Section 16, or (iii) pursuant to Section 17, or (B) Transfer of Options or Option Shares by any Participant who is a
natural person for bona fide estate planning purposes to an irrevocable living trust formed under the laws of the United States or any political subdivision thereof solely for the benefit of such Participant and such Participant’s spouse and/or
descendants or pursuant to the pursuant to applicable laws of descent or distribution or among a Participant’s Family Group; provided that the restrictions contained in this Plan will continue to apply to the Options and Option Shares
after any Transfer pursuant to clause (A)(i) or (B) above and the transferees of such Options or Option Shares shall agree in writing, prior to and as a condition to such Transfer, to be bound by the provisions of this Plan. Upon the Transfer
of Options or Option Shares pursuant to this Section 13(b), the transferor will deliver a written notice to the Company, which notice will disclose in reasonable detail the identity of such transferee(s) and shall include
an original counterpart of the agreement of such transferee(s) to be bound by this Plan. Notwithstanding the foregoing, no Participant shall avoid the provisions of this Plan by making one or more transfers to one or more transferees permitted under
clause (A)(i) above and then disposing of all or any portion of such Participant’s interest in such transferee. Any transferee of Options or Option Shares pursuant to a transfer in accordance with the provisions of this
Section 13(b) is herein referred to as a “Permitted Transferee.” 
 (c)
Termination of Restrictions. The rights and restrictions on the transfer of Option Shares set forth in this Section 13 will continue with respect to each Option Share until the earlier of (i) the consummation of
an Approved Sale (as defined below) and (ii) the consummation of an IPO. 
 14. Additional Restrictions on Transfer. 

(a) The certificates representing the Option Shares will bear the following legend: 

“THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE
“ACT”), AND MAY NOT BE SOLD OR TRANSFERRED IN THE ABSENCE OF AN EFFECTIVE REGISTRATION STATEMENT UNDER THE ACT OR AN EXEMPTION FROM REGISTRATION THEREUNDER. THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE ALSO SUBJECT TO
ADDITIONAL RESTRICTIONS ON TRANSFER, CERTAIN REPURCHASE OPTIONS AND CERTAIN OTHER AGREEMENTS SET FORTH IN THE ISSUER’S 2017 STOCK OPTION PLAN AND A WRITTEN AGREEMENT BETWEEN THE ISSUER AND THE ORIGINAL HOLDER OF SUCH SECURITIES, COPIES OF WHICH
MAY BE OBTAINED BY THE HOLDER HEREOF AT THE ISSUER’S PRINCIPAL PLACE OF BUSINESS WITHOUT CHARGE.” 

  
 12 

 (b) No holder of Option Shares may sell, transfer or dispose of any Option
Shares (except pursuant to an effective registration statement under the Securities Act) without first, if requested by the Company, delivering to the Company an opinion of counsel reasonably acceptable in form and substance to the Company an
opinion of (which counsel shall be reasonably acceptable to the Company) that registration under the Securities Act is not required in connection with such transfer. 

15. Definition of Option Shares. For all purposes of this Plan, Option Shares will continue to be Option Shares in the hands of any
holder other than a Participant (except for the Company, the Investors or purchasers pursuant to an offering registered under the Securities Act or purchasers pursuant to a Rule 144 transaction), and each such other holder of Option Shares will
succeed to all rights and obligations attributable to such Participant as a holder of Option Shares hereunder and under any separate written agreement between the Company and such Participant. Option Shares will also include shares of the
Company’s capital stock issued with respect to Option Shares by way of a share split, share dividend or other recapitalization or otherwise in accordance with Section 8. 

16. Sale of the Company. 

(a) If the Requisite Holders approve (i) a sale of all or a majority of the Company’s assets determined on a
consolidated basis or a sale of a majority of the outstanding capital stock of the Company or any of its Significant Subsidiaries (whether by merger, recapitalization, consolidation, reorganization, combination or otherwise) to any Independent Third
Party or group of Independent Third Parties or (ii) a Transfer of any shares by the Requisite Holders of Company Stock in connection with a Strategic Transaction (the transactions described in the foregoing clauses (i) and (ii), an
“Approved Sale”), each holder of Option Shares shall vote for (to the extent entitled to vote) at a shareholders meeting or by written consent, and shall consent to and raise no objections against, the Approved Sale and the process
by which such Approved Sale is arranged. If the Approved Sale is structured as (x) a merger or consolidation, each holder of Option Shares shall waive all dissenters’ rights, appraisal rights and similar rights in connection with such
merger or consolidation, (y) a sale of assets, each holder of Option Shares shall vote in favor of the dissolution and liquidation of the Company following consummation of the Approved Sale if requested by such Requisite Holders or (z) a
sale of Company Stock, each holder of Option Shares shall agree to sell and surrender such holder’s Option Shares at the same price, in the same proportion and on the same other terms and conditions, as applicable and as approved by such
Requisite Holders. The Company and holders of Option Shares shall take all necessary or desirable actions reasonably requested in good faith by such Requisite Holders in connection with the consummation of the Approved Sale, and execute all
agreements, documents and instruments in connection therewith, as reasonably requested in good faith by such Requisite Holders (including, without limitation, (i) with respect to the Company, providing potential purchasers with reasonable due
diligence access to the books and records, personnel and facilities of the Company and its Subsidiaries (subject to customary confidentiality provisions) in order to facilitate an Approved Sale, (ii) with respect to holders of Option Shares who
are also employees of the Company Group, entering into confidentiality, non-competition, non-solicitation and non-hire agreements
requested by the proposed 

  
 13 

 
purchaser, which shall not be more restrictive that such employee’s existing agreements and (iii) with respect to all holders of Option Shares, entering into a sale contract, letters of
transmittal and similar agreements and instruments as reasonably required in good faith by such Requisite Holders pursuant to which each holder shall: (A) severally (but not jointly) make such indemnities regarding the Company Group and their
assets, liabilities and businesses (the “Company Reps”) as approved by such Requisite Holders and (B) solely on behalf of such holder, make such representations, warranties, covenants and indemnities concerning such holder and
the Option Shares to be sold by such holder as may be set forth in any agreement approved by such Requisite Holders (the “Holder Reps”) and (C) join on a pro rata basis in any other obligations (including any escrows, expense
holdbacks, covenants or leases) that the Requisite Holders are required to provide in connection with such transfer; provided that the allocable share of any holder of Option Shares for any amounts payable in connection with any claim by the
purchaser for a breach of the Company Reps (any such amount payable, a “Company Loss”) shall be determined in accordance with Section 16(c), and if any holder of Option Shares pays for more than such
holder’s allocable share of a Company Loss (such overpayment, the “Excess Amount”), then each other holder of Company Stock shall promptly contribute to such holder an amount equal to such other holder’s pro rata share of
such Excess Amount as determined in accordance with Section 16(c)). Notwithstanding anything to the contrary contained herein, no holder of Option Shares shall be liable for Company Losses (x) in excess of such
holder’s pro rata share of such Company Losses and (y) that are in the aggregate (taken together with aggregate indemnification losses with respect to the Holder Reps) greater than the amount of the proceeds actually received by the holder
of such Option Shares in connection with such Approved Sale. 
 (b) The obligation of each holder of Option Shares with
respect to an Approved Sale shall be subject to the satisfaction of the following conditions: (i) upon the consummation of the Approved Sale, each holder of Option Shares (in its capacity as such) shall have the right to receive with respect to
each applicable class thereof the same form and amount of consideration; (ii) if any holders of a class of Company Stock are given an option as to the form and amount of consideration to be received, each holder of such class of Option Shares
shall be given the same option (other than, in the case of clause (i) or this clause (ii), any consideration, option, right or benefit to be received by a holder on account of such individual’s employment relationship with the Company
Group (e.g., a stay bonus, noncompetition agreement, right to reinvest or roll over equity, etc.)); and (iii) each holder of Options shall be given an opportunity to either (A) exercise such rights prior to the consummation of the Approved
Sale and participate in such sale as a holder of such class of Company Stock or (B) upon the consummation of the Approved Sale, receive in exchange for such rights consideration equal to the amount determined by multiplying (1) the same
amount of consideration per share of a class of Company Stock received by holders of such class of Company Stock in connection with the Approved Sale less the exercise price per share of such class of Option Shares of such rights to acquire such
class of Company Stock by (2) the number of shares of such class of Company Stock represented by such rights. 

  
 14 

 (c) In the event an Approved Sale occurs (whether pursuant to this
Section 16 or otherwise), each holder of Option Shares shall receive in exchange for such Option Shares held by such holder an amount (the “Sale Proceeds Amount”) equal to the amount that such holder would have received
in respect of such holder’s Option Shares if the aggregate consideration (after satisfaction or assumption of all debts and liabilities) from such Approved Sale had been distributed by the Company in accordance with the order of priority as set
forth in the Company’s Certificate of Incorporation (and, if less than all of the Company Stock is included in such transaction, then the allocation of such aggregate net consideration shall be determined as if the stock included in such
transaction was all of the Company Stock then outstanding, and for purposes of this Section 16(c), the terms of the Company’s Certificate of Incorporation shall be interpreted consistent with this assumption). The
allocable share of each holder of Option Shares of any Company Loss shall be an amount equal to the amount by which such holder’s Sale Proceeds Amount would have been reduced had the aggregate consideration from such Approved Sale been
distributed by the Company in accordance with the immediately foregoing sentence after deducting from such aggregate consideration the aggregate amount of such Company Loss. The Company shall pay all transaction costs associated with any Approved
Sale to the extent such costs are incurred for the benefit of all holders of Company Stock (as determined by the Board). To the extent such costs are not incurred by the Company prior to the distribution to the holders of Option Shares of proceeds
from any Approved Sale or by the acquiring company, such costs shall be borne by each holder of Option Shares according to such holder’s pro rata share (based upon the number of Option Shares sold by such holder in relation to the number of
Option Shares sold by all holders in such Approved Sale of such Option Shares and in such a manner that all costs and expenses are borne by the (and to the extent that such) Option Shares that would have shared therein had such costs and expenses
been available to be distributed as additional purchase price proceeds in excess of what was actually available for distribution after taking into account such costs and expenses) of the costs of any Approved Sale. Expenses incurred by any holder of
Option Shares on its own behalf (and not simultaneously for the benefit of all other holders of Company Stock as approved by the Board) shall not be considered expenses of the transaction and shall be the sole responsibility of such holder. Each
holder of Option Shares shall take all necessary or desirable actions in connection with the distribution of the aggregate consideration from such Approved Sale as reasonably requested in good faith by the Requisite Holders. 

(d) If the Company or the holders of Option Shares enter into any negotiation or transaction for which Rule 506 (or any similar
rule then in effect) promulgated by the Securities and Exchange Commission may be available with respect to such negotiation or transaction (including, without limitation, a merger, consolidation or other reorganization), the holders of Option
Shares shall at the request of the Company, appoint a “purchaser representative” (as such term is defined in Rule 501 (or any similar rule then in effect) promulgated by the Securities and Exchange Commission) reasonably acceptable to the
Company. If any holder of Option Shares appoints a purchaser representative designated by the Company, the Company shall pay the fees of such purchaser representative. However, if any holder of Option Shares declines to appoint the purchaser
representative designated by the Company, such holder shall appoint another purchaser representative (reasonably acceptable to the Company), and such holder shall be responsible for the fees of the purchaser representative so appointed. 

  
 15 

 (e) If any holder of Option Shares does not, in connection with an Approved
Sale, execute and/or deliver all transfer and other documents required to be executed and/or delivered, and take all other actions required to be taken, by such holder pursuant to this Section 16 in respect of all of the
Option Shares held by such holder, such defaulting holder shall be deemed to have irrevocably appointed each and any member of the Board (or any officer appointed by the Board), acting individually, to be such holder’s agent and attorney-in-fact to execute and/or deliver all necessary transfer and other documents, and take all other necessary actions, on such holder’s behalf in connection with
such Approved Sale. 
 (f) The provisions of Sections 16(b), (c) and (d) hereof will terminate on the first to occur of
(i) the consummation of an IPO and (ii) the consummation of an Approved Sale (except as such provisions relate to any such Approved Sale). 

(g) The provisions of this Section 16 shall not apply to any Option Share to the extent that the holder of such Option
Share is party to the Stockholders Agreement and such Option Share is subject thereto. 
 17. Public Offering. If the Board and the
Requisite Holders approve an IPO, the holders of Options and Option Shares will take all reasonably necessary or desirable actions in connection with the consummation of the IPO. If such IPO is an underwritten offering and the managing underwriters
advise the Company in writing that in their opinion the capital stock structure will adversely affect the marketability of the offering, each holder of Options and Option Shares will consent to and vote for a recapitalization, reorganization and/or
exchange of the Company’s equity securities into securities that the managing underwriters, the Board and holders of a majority of the Common Stock then held by the Investors find acceptable and will take all necessary or desirable actions in
connection with the consummation of the recapitalization, reorganization and/or exchange; provided that the resulting securities reflect and are consistent with the rights and preferences set forth in the Company’s Certificate of
Incorporation as in effect immediately prior to such IPO. Subject to the foregoing, if the IPO is of the capital stock of any of the Company’s Subsidiaries, each holder of Options or Option Shares will exchange his, her or its Options or Option
Shares, for equity securities of the applicable Subsidiary, as the case may be, and each such holder who is a director or employee of the Company or any of its Subsidiaries will enter into a registration rights agreement with the applicable issuer
providing such holder with rights substantially similar to those afforded to an “Executive” under the Registration Rights Agreement. The provisions of this Section 17 and all references to the defined term
“IPO” in this Plan will apply, mutatis mutandis, to (i) any initial public offering and sale of any common stock of any Subsidiary of the Company and the liquidation of the Company into any such Subsidiary in connection
therewith and (ii) any Solvent Reorganization approved by the Board. In connection with any such public offering and sale of any common stock of any Subsidiary of the Company, the Company shall liquidate into such Subsidiary or take other
appropriate action to distribute the securities of such Subsidiary. 
 18. Participation and Preemptive Rights. To enable a
Participant to exercise an Option in order to participate in the rights that are afforded to Management Stockholders (as defined by the Stockholders Agreement) under Section 2(b) or Section 3 of the Stockholders Agreement, in the event
that the Participant who holds vested Options would be eligible to receive notice pursuant to Section 2(b) or Section 3(c) of the Stockholders Agreement if such Participant were a Management Stockholder, such Participant shall be provided
with notice pursuant to Section 2(b) or Section 3(c) of the Stockholders Agreement as though such Participant were a Management Stockholder thereunder. 

  
 16 

 19. Transfers. Any transfer or attempted transfer of any Option Shares in violation
of any provision of this Plan shall be void, and the Company shall not record such transfer on its books or treat any purported transferee of such Option Shares as the owner of such shares for any purpose. The preceding sentence and the provisions
of Sections 13 and 14 notwithstanding, when a holder of Option Shares becomes a party to the Stockholders Agreement, any transfer or attempted transfer of any Option Shares shall be governed by the Stockholders Agreement. Except as otherwise
permitted by the Committee, no Option may be sold, transferred, assigned, pledged or otherwise encumbered, except by will or the laws of descent and distribution, and an Option hall be exercisable during a Participant’s lifetime only by the
Participant or the Participant’s legal guardian or representative. 
 20. Severability. Whenever possible, each provision of
this Plan will be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Plan is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction,
such invalidity, illegality or unenforceability will not affect any other provision or any other jurisdiction, but this Plan will be reformed, construed and enforced in such jurisdiction as if such invalid, illegal or unenforceable provision had
never been contained herein. 
 21. Remedies. Each of the Company, any Participant and the Investors will be entitled to enforce its
rights under this Plan specifically, to recover damages and costs (including reasonable attorneys’ fees) caused by any breach of any provision of this Plan and to exercise all other rights existing in its favor. Each Participant and the Company
acknowledges and agrees that money damages may not be an adequate remedy for any breach of the provisions of this Plan and that any party may in its sole discretion apply to any court of law or equity of competent jurisdiction (without posting any
bond or deposit) for specific performance and/or other injunctive relief in order to enforce or prevent any violations of the provisions of this Plan. 

22. Business Days. If any time period for giving notice or taking action hereunder expires on a day which is a Saturday, Sunday or
holiday in the state in which the Company’s chief executive office is located, the time period shall be automatically extended to the business day immediately following such Saturday, Sunday or holiday. 

23. Governing Law. All issues concerning this Plan will be governed by and construed in accordance with the laws of the State of
Delaware, without giving effect to any choice of law or conflict of law provision of rule (whether of the State of Delaware or any other jurisdiction) that would cause the application of the law of any jurisdiction other than the State of Delaware.
Each of the Company and each Participant submits to the co-exclusive jurisdiction of the United States District Court and any Delaware state court sitting in Wilmington, Delaware over any lawsuit under this
Plan and waives any objection based on venue or forum non conveniens with respect to any action instituted therein. Each of the Company and each Participant waives the necessity for personal service of any and all process upon it and consents
that all such service of process may be made by registered or certified mail (return receipt 

  
 17 

 
requested), in each case directed to such party in accordance with the notice requirements set forth in this Plan, and service so made will be deemed to be completed on the date of actual
receipt. Each of the Company and each Participant consents to service of process as aforesaid. Nothing in this Plan will prohibit personal service in lieu of the service by mail contemplated herein. 

24. Notices. Any notice required or permitted under this Plan or any agreement executed and delivered in connection with this Plan
shall be in writing and shall be either delivered by facsimile (which shall be effective upon receipt of confirmation of successful transmission), personally delivered, or mailed by first class mail, return receipt requested, to any Participant at
the address indicated in the Company’s records for such Person, and to the Company at the facsimile number and address below indicated: 

Notices to the Company; 
 Papay
Topco, Inc. 
 c/o Vista Equity Partners Management, LLC 

Four Embarcadero Center 20th Floor 

San Francisco, CA 94111 
 Fax: (415)765-6666 
 Attention: David A. Breach [***] 

Maneet S. Saroya [***] 
 With a
copy to: 
 Kirkland & Ellis LLP 

555 California Street 
 San
Francisco, CA 94104 
 Fax: (415)439-1500 

Attention: Stuart E. Casillas, P.C. [***] 
 or
such other facsimile number or address or to the attention of such other person as the recipient party shall have specified by prior written notice to the sending party. Any notice under this Plan shall be deemed to have been given when so delivered
or mailed. 

  
 18 

 EXHIBIT A 

SPOUSAL CONSENT 
 The
undersigned spouse hereby acknowledges that I have read the following agreements to which my spouse is a party: 
 Papay Topco, Inc. 2017
Stock Option Plan 
 Stock Option Agreement 

and that I understand their contents. I am aware that such agreements provide for the repurchase of certain of my spouse’s capital stock of Papay Topco,
Inc. (the “Company”) under certain circumstances and impose other restrictions on such capital stock. I agree that my spouse’s interest in such capital stock is subject to the agreements referred to above and the other
agreements referred to therein and any interest I may have in such capital stock shall be irrevocably bound by these agreements and the other agreements referred to therein and further that my community property interest (if any) shall be similarly
bound by these agreements. 
 The undersigned spouse irrevocably constitutes and appoints
                     (the “Stockholder”) as the undersigned’s true and lawful attorney and proxy in the
undersigned’s name, place and stead to sign, make, execute, acknowledge, deliver, file and record all documents which may be required, and to manage, vote, act and make all decisions with respect to (whether necessary, incidental, convenient or
otherwise), any and all capital stock of the Company in which the undersigned now has or hereafter acquires any interest and in any and all capital stock of the Company now or hereafter held of record by the Stockholder (including but not limited
to, the right, without further signature, consent or knowledge of the undersigned spouse, to exercise or not to exercise any and all options under any appropriate agreements and to execute amendments and modifications of and to terminate the
foregoing agreements and to dispose of any and all such capital stock and options), with all powers the undersigned spouse would possess if personally present, it being expressly understood and intended by the undersigned that the foregoing power of
attorney and proxy is coupled with an interest; and this power of attorney is a durable power of attorney and will not be affected by disability, incapacity or death of the Stockholder, or dissolution of marriage and this proxy will not terminate
without consent of the Stockholder and the Company. 
  

					
	Stockholder:	 		 	Spouse of Stockholder:
			
	Signature	 		 	Signature
			
	Printed Name	 		 	Printed Name
			
	Date	 		 	Date

 SUBSCRIBED AND SWORN to 

before me this day 
 of _______________, 20___ 

My Commission Expires 
 Notary Public 

  
 20EX-10.20

 Exhibit 10.20 

MASTER SERVICES AGREEMENT 

This Master Services Agreement (this “Agreement”) is made and effective as of November 29, 2016 (the “Effective
Date”) by and between Vista Consulting Group, LLC (“VCG”) and Cvent, Inc., a Delaware corporation (“Service Recipient”). Each of VCG and Service Recipient may be referred to herein as a
“Party” or the “Parties”. 
 WHEREAS, VCG provides certain professional services, including services of
the type desired to be obtained by Service Recipient; 
 WHEREAS, Service Recipient has elected to retain VCG to provide certain services;
and, WHEREAS, VCG desires to provide such services; 
 NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the Parties agree as follows: 
 1. DEFINITIONS 

“Confidential Information” means any information that is treated as confidential by a Party, including trade secrets,
technology, information pertaining to business operations and strategies, and information pertaining to customers, pricing, and marketing. Confidential Information shall not include information that: (a) is already known to the Receiving Party
without restriction on use or disclosure prior to receipt of such information from the Disclosing Party; (b) is or becomes generally known by the public other than by breach of this Agreement by, or other wrongful act of, the Receiving Party;
(c) is developed by the Receiving Party independently of, and without reference to, any Confidential Information of the Disclosing Party; or (d) is received by the Receiving Party from a third party who is not under any obligation to the
Disclosing Party to maintain the confidentiality of such information 
 “Deliverables” means all documents, work product
and other materials that are delivered to Service Recipient hereunder or prepared by or on behalf of VCG in the course of performing the Services, including any items identified as such in any Statement of Work. 

“Disclosing Party” means a Party that has disclosed information treated as confidential by such Party. 

“Equipment” means any equipment, systems, cabling or facilities provided by Service Recipient and used directly or indirectly
in the provision of the Services. 
 “Intellectual Property Rights” means all (a) patents, patent disclosures and
inventions (whether patentable or not), (b) trademarks, service marks, trade dress, trade names, logos, corporate names and domain names, together with all of the goodwill associated therewith, (c) copyrights and copyrightable works (including
computer programs), mask works, and rights in data and databases, (d) trade secrets, know-how and other confidential information, and (e) all other intellectual property rights, in each case whether
registered or unregistered and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection in any part of the world. 

 

 “Law” means any statute, law, ordinance, regulation, rule, code, order,
constitution, treaty, common law, judgment, decree, other requirement or rule of law of any federal, state, local or foreign government or political subdivision thereof, or any arbitrator, court or tribunal of competent jurisdiction. 

“Pre-Existing Materials’ means the pre-existing
materials provided by or used by VCG in connection with performing the Services. 
 “Receiving Party” means a Party that has
received information treated as confidential by the other Party. 
 “Services” means either (i) those services
described on any Statement of Work or (ii) general consulting services that are not specified in any Statement of Work. 

“Statement of Work” means each statement of work describing services to be provided by VCG to Service Recipient pursuant to
this Agreement in a form to be agreed by the Parties and as further described in this Agreement. For the avoidance of doubt, a Statement of Work may be denominated in any form that makes sense to the Parties, including “Statement of Work”,
“Engagement Notice”, “Services Description” or the like, and is not required to be entitled “Statement of Work” to be effective under this Agreement. 

“VCG Personnel” means all employees and third party contractors engaged by VCG to provide the Services from time to time.

 2. SERVICES 
 2.1 Provision of
Services. VCG shall provide the Services to Service Recipient (and any affiliated entities of Service Recipient that are intended beneficiaries of the Services pursuant to Section 2.2(f) below) as described in more detail in each Statement
of Work in accordance with the terms and conditions of this Agreement. 
 2.2 Statements of Work. Each Statement of Work shall include
the following information, if applicable: 
 (a) a detailed description of the Services to be performed pursuant to the Statement of Work;

 (b) the date upon which the Services will commence and the term of such Statement of Work; 

(c) the estimated fees to be paid to VCG under the Statement of Work; 

(d) Services implementation plan and timetable; 

(e) any criteria for completion of the Services; 

(f) any affiliated entities of Service Recipient that are intended beneficiaries of the Services; and 

  
 2 

 (g) any other terms and conditions agreed upon by the parties in connection with the
Services to be performed pursuant to such Statement of Work. 
 2.3 Change Orders. If either Party wishes to change the scope or
performance of the Services, it shall submit details of the requested change to the other Party. VCG shall, within a reasonable time after such request, provide an estimate to Service Recipient of: 

(a) the likely time required to implement the change; 

(b) any necessary variations to the estimated fees and other charges for the Services arising from the change; 

(c) the likely effect of the change on the Services; and 

(d) any other impact the change might have on the performance of this Agreement. 

Promptly after receipt of the estimate, the Parties shall negotiate and agree on the terms of such change (a “Change Order”).

 3. VCG OBLIGATIONS 
 3.1 Personnel.
VCG shall have the right to select all VCG Personnel in its sole discretion. VCG shall select a primary and secondary contact out of the VCG Personnel for the purpose of ensuring accurate and timely communication between VCG and the Service
Recipient regarding the Services, and shall provide contact information for such individuals to Service Recipient; provided, however, that VCG shall have the right to substitute different individuals upon written notice to Service Recipient. VCG
shall use commercially reasonable efforts to ensure that all VCG Personnel comply with all rules, regulations and policies of Service Recipient that are communicated to VCG in writing, including security procedures concerning systems and data and
remote access thereto, building security procedures. 
 3.2 Compensation and Benefits. VCG shall be responsible for all VCG Personnel
and for the payment of their compensation, including, if applicable, withholding of income taxes, and the payment and withholding of social security and other payroll taxes, unemployment insurance, workers’ compensation insurance payments and
disability benefits. 
 4. SERVICE RECIPIENT OBLIGATIONS. 

4.1 Cooperation. Service Recipient shall cooperate with VCG in all matters relating to the Services, respond promptly to any VCG request
to provide direction, information, approvals, authorizations or decisions that are reasonably necessary for VCG to perform Services in accordance with the requirements of this Agreement and appoint a Service Recipient employee to serve as the
primary contact with respect to this Agreement and who will have the authority to act on behalf of Service Recipient with respect to matters pertaining to this Agreement. 

4.2 Facility Access and Equipment. Service Recipient shall provide access to its premises, and such offices and other facilities, as may
be reasonably requested by VCG for the purpose of providing the Services, and ensure that all Equipment is in good working order and suitable for the purposes for which it is use, and conforms to all applicable industry standards. 

  
 3 

 4.3 Licenses. Service Recipient shall obtain and maintain all necessary licenses and
consents and comply with all applicable Law in relation to the Services and the use of the Service Recipient Equipment, in all cases before the date on which the Services are to start. 

4.4 Excusable Delays. If VCG’s performance of its obligations under this Agreement is prevented or delayed by any act or omission
of Service Recipient or its agents, subcontractors, consultants or employees, VCG shall not be deemed in breach of its obligations under this Agreement or otherwise liable for any costs, charges or losses sustained or incurred by Service Recipient,
in each case, to the extent arising directly or indirectly from such prevention or delay. 
 5. FEES AND PAYMENTS. 

5.1 Fees Generally. In consideration of the provision of the Services by VCG and the rights granted to Service Recipient under this
Agreement, Service Recipient shall pay the fees set forth in the applicable Statement of Work. 
 5.2 Time and Materials. Where the
Services are provided on a time and materials basis: the fees payable for the Services shall be calculated in accordance with VCG’s daily or hourly fee rates for the VCG Personnel; and VCG shall issue invoices to Service Recipient monthly in
arrears for its fees for time for the immediately preceding month, calculated as provided in this Section 5.2, together with a detailed breakdown of any expenses for such month incurred in accordance with Section 5.5. 

5.3 Fixed Fees. Where Services are provided for a fixed price, the total fees for the Services shall be the amount set out in the
applicable Statement of Work. The total price shall be paid to VCG in installments, as set out in the Statement of Work. 
 5.4
Subscription Fees. Where Services are provided under a subscription model, the recurring rate for such Services shall be set out in the applicable Statement of Work, and invoices shall be issued monthly, or on such other period as set forth
in the applicable Statement of Work. 
 5.5 Expenses. Service Recipient agrees to reimburse VCG for all reasonable expenses (including
expenses related to training programs, meetings and other events (to the extent that such programs, meetings or events are attended by Service Recipient personnel), certain entertainment expenses (to the extent that such expenses are attributable to
the Service Recipient), travel expenses (which include expenses for chartered or first class travel), and expenses relating to recruiting, relocation and background checks for Service Recipient positions) incurred by VCG in connection with the
performance of the Services or any fees, servicing payments (without regard to any rebates or other benefits obtained by VCG) related to group purchasing arrangements to the extent that the same benefit Service Recipient. 

5.6 Rate Increases. For Services provided on a time and materials basis, VCG may increase its standard fee rates specified in the
applicable Statement of Work upon written notice to Service Recipient. 

  
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 5.7 Invoices. VCG shall issue invoices to Service Recipient only in accordance with
the terms of this Section, and Service Recipient shall pay all properly invoiced amounts due to VCG within 30 days after Service Recipient’s receipt of such invoice. All payments hereunder shall be in US dollars and made by check or wire
transfer. 
 5.8 Taxes. Service Recipient shall be responsible for all sales, use and excise taxes, and any other similar taxes,
duties and charges of any kind imposed by any federal, state or local governmental entity on any amounts payable by Service Recipient hereunder; provided, that, in no event shall Service Recipient pay or be responsible for any taxes imposed on, or
with respect to, VCG’s income, revenues, gross receipts, personnel or real or personal property or other assets. 
 6. CONFIDENTIALITY. 

6.1 Confidentiality Generally. The Receiving Party agrees (a) not to disclose or otherwise make available Confidential Information
of the Disclosing Party to any third party without the prior written consent of the Disclosing Party; provided, however, that the Receiving Party may disclose the Confidential Information of the Disclosing Party to its officers, employees,
consultants and legal advisors who have a “need to know”, who have been apprised of this restriction and who are themselves bound by nondisclosure obligations at least as restrictive as those set forth in this Section 6; (b) to use
the Confidential Information of the Disclosing Party only for the purposes of performing its obligations under the Agreement or, in the case of Customer, to make use of the Services and Deliverables; and (c) to promptly notify the Disclosing
Party in the event it becomes aware of any loss or disclosure of any of the Confidential Information of Disclosing Party. 
 6.2 Permitted
Disclosures. If the Receiving Party becomes legally compelled to disclose any Confidential Information, the Receiving Party shall provide prompt written notice of such requirement so that the Disclosing Party may seek, at its sole cost and
expense, a protective order or other remedy; and reasonable assistance, at the Disclosing Party’s sole cost and expense, in opposing such disclosure or seeking a protective order or other limitations on disclosure. If, after providing such
notice and assistance as required herein, the Receiving Party remains required by Law to disclose any Confidential Information, the Receiving Party shall disclose no more than that portion of the Confidential Information which, on the advice of the
Receiving Party’s legal counsel, the Receiving Party is legally required to disclose and, upon the Disclosing Party’s request, shall use commercially reasonable efforts to obtain assurances from the applicable court or agency that such
Confidential Information will be afforded confidential treatment. 
 7. INTELLECTUAL PROPERTY AND OWNERSHIP. 

7.1 Service Recipient IP. Except as set forth in Section 7.2, Service Recipient is, and shall be, the sole and exclusive owner of
all right, title and interest in and to the Deliverables, including all Intellectual Property Rights therein. VCG agrees that with respect to any Deliverables that may qualify as “work made for hire”, such Deliverables are hereby deemed a
“work made for hire” for Service Recipient. To the extent that any of the Deliverables do not constitute a “work made for hire”, VCG hereby irrevocably assigns, and shall cause the VCG Personnel to irrevocably assign to Service
Recipient, in each case without additional consideration, all right, title and interest throughout the world in and to the Deliverables, including all Intellectual Property Rights 

  
 5 

 
therein. Upon the reasonable request of Service Recipient, VCG shall, and shall cause the VCG Personnel to, promptly take such further actions, including execution and delivery of all appropriate
instruments of conveyance, as may be necessary to assist Service Recipient to prosecute, register, perfect or record its rights in or to any Deliverables. 

7.2 VCG IP. VCG and its licensors are, and shall remain, the sole and exclusive owners of all right, title and interest in and to the Pre-Existing Materials, including all Intellectual Property Rights therein. VCG hereby grants Service Recipient a limited, irrevocable, perpetual, fully paid-up, royalty-free,
non-transferable, non-sublicenseable, worldwide license to any Pre-Existing Materials to the extent incorporated in, combined
with or otherwise necessary for the use of the Deliverables for any and all purposes/solely to the extent reasonably required in connection with Service Recipient’s receipt or use of the Services and Deliverables. All other rights in and to the
Pre-Existing Materials are expressly reserved by VCG. 
 8. REPRESENTATIONS AND WARRANTIES. 

8.1 Mutual Representations. Each Party represents and warrants to the other Party that: 

(a) it is duly organized, validly existing and in good standing as a corporation or other entity as represented herein under the laws and
regulations of its jurisdiction of incorporation, organization or chartering; 
 (b) it has the full right, power and authority to enter into
this Agreement, to grant the rights and licenses granted hereunder and to perform its obligations hereunder; 
 (c) the execution of this
Agreement by its representative whose signature is set forth at the end hereof has been duly authorized by all necessary corporate action of the Party; and, 

(d) when executed and delivered by such Party, this Agreement will constitute the legal, valid and binding obligation of such party,
enforceable against such Party in accordance with its terms. 
 8.2 DISCLAIMER OF REPRESENTATIONS AND WARRANTIES. EXCEPT FOR THE
EXPRESS WARRANTIES IN THIS SECTION 8, (A) EACH PARTY HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE UNDER THIS AGREEMENT, AND (B) VCG SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 
 9. LIMITATION OF LIABILITY. 

9.1 GENERAL LIMITATION. EXCEPT AS OTHERWISE PROVIDED IN SECTION 9.3, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER OR TO ANY
THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS
OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

  
 6 

 9.2 CAP ON DAMAGES. EXCEPT AS OTHERWISE PROVIDED IN SECTION 9.3, IN NO EVENT WILL
EITHER PARTY’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE AGGREGATE AMOUNTS PAID OR PAYABLE TO VCG IN THE ANNUAL PERIOD
PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 
 9.3 Exclusions. The exclusions and limitations in Section 9.1 and
Section 9.2 shall not apply to damages or other liabilities arising out of or relating to a party’s failure to comply with its confidentiality obligations under Section 6. 

10. TERM AND TERMINATION. 
 10.1 Term.
This Agreement shall begin on the Effective Date and extend in time in perpetuity unless no active Statement of Work has been in effect for 60 days, in which case this Agreement shall expire. 

10.2 Certain Termination Rights. Either Party may terminate this Agreement, effective upon written notice to the other Party (the
“Defaulting Party”), if the Defaulting Party: 
 (a) breaches this Agreement, and such breach is incapable of cure, or with
respect to a breach capable of cure, the Defaulting Party does not cure such breach within 30 days after receipt of written notice of such breach; 

(b) (i) becomes insolvent or admits its inability to pay its debts generally as they become due; (ii) becomes subject, voluntarily or
involuntarily, to any proceeding under any domestic or foreign bankruptcy or insolvency law, which is not fully stayed within 7 business days or is not dismissed or vacated within 45 days after filing; (iii) is dissolved or liquidated or takes
any corporate action for such purpose; (iv) makes a general assignment for the benefit of creditors; or (v) has a receiver, trustee, custodian or similar agent appointed by order of any court of competent jurisdiction to take charge of or
sell any material portion of its property or business. 
 10.3 Effect of Termination. Upon expiration or termination of this Agreement
for any reason each Party shall (i) return to the other Party all documents and tangible materials (and any copies) containing, reflecting, incorporating or based on the other party’s Confidential Information, (ii) permanently erase
all of the other Party’s Confidential Information from its computer systems and (iii) certify in writing to the other Party that it has complied with the requirements of this Section 10.3. The rights and obligations of the parties set
forth in this Section 10.3 and Section 1, Section 6, Section 7, Section 9, and Section 11, and any right or obligation of the parties in this Agreement which, by its nature, should survive termination or expiration of
this Agreement, will survive any such termination or expiration of this Agreement 

  
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 11. MISCELLANEOUS. 

11.1 Non-Solicitation. During the Term of this Agreement and for a period of twelve
(12) months thereafter, Service Recipient shall not, directly or indirectly, in any manner solicit or induce for employment any person who performed any work under this Agreement who is then in the employment of VCG. A general advertisement or
notice of a job listing or opening or other similar general publication of a job search or availability to fill employment positions, including on the internet, shall not be construed as a solicitation or inducement for the purposes of this
Section 11.1, and the hiring of any such employees or independent contractor who freely responds thereto shall not be a breach of this Section 11.1. If Service Recipient breaches Section 11.1, Service Recipient shall, on demand, pay
to VCG a sum equal to one year’s basic salary or the annual fee that was payable by VCG to that employee, worker or independent contractor plus the recruitment costs incurred by VCG in replacing such person. 

11.2 No Exclusivity. VCG retains the right to provide services of a type similar to the Services to any third party at any time. 

11.3 Force Majeure. No Party shall be liable or responsible to the other Party, nor be deemed to have defaulted under or breached this
Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other party hereunder), when and to the extent such failure or delay is caused by or results from acts
beyond the affected Party’s reasonable control, including (a) acts of God; (b) flood, fire or explosion; (c) war, invasion, riot or other civil unrest; (d) actions, embargoes or blockades in effect on or after the date of
this Agreement; (e) national or regional emergency; (f) strikes, labor stoppages or slowdowns or other industrial disturbances; (g) compliance with any law or governmental order, rule, regulation or direction, or any action taken by a
governmental or public authority, including imposing an embargo, export or import restriction, quota or other restriction or prohibition, or failing to grant a necessary license or consent; (h) shortage of adequate power or telecommunications
or transportation facilities. 
 11.4 Independent Contractors. The relationship between the Parties is that of independent
contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the Parties, and neither arty shall have authority
to contract for or bind the other party in any manner whatsoever. 
 11.5 No Press Releases. Neither Party shall issue or release any
announcement, statement, press release or other publicity or marketing materials relating to this Agreement, or otherwise use the other Party’s trademarks, service marks, trade names, logos, symbols or brand names, in each case, without the
prior written consent of the other Party. 
 11.6 Notices. All notices, requests, consents, claims, demands, waivers and other
communications hereunder shall be in writing and shall be deemed to have been given (a) when delivered by hand (with written confirmation of receipt); (b) when received by the addressee if sent by a nationally recognized overnight courier
(receipt requested); (c) on the date sent by facsimile (with confirmation of transmission) if sent during normal business hours of the recipient, and on the next business day if sent after normal business hours of the recipient or (d) on the
third day after the date mailed, by certified or registered mail, return receipt requested, postage prepaid. Such communications must be sent to the respective Party at the addresses indicated below (or at such other address for a Party as shall be
specified in a notice given in accordance with this Section 11.6). 

  
 8 

 If to VCG: 
 If
to Service Recipient: 
 11.7 Construction of Agreement. For purposes of this Agreement, (a) the words “include,”
“includes” and “including” shall be deemed to be followed by the words “without limitation”; (b) the word “or” is not exclusive; and (c) the words “herein,” “hereof,”
“hereby,” “hereto” and “hereunder” refer to this Agreement as a whole. Unless the context otherwise requires, references herein: (x) to Sections and Statements of Work refer to the Sections of, and Statements of
Work attached to this Agreement; (y) to an agreement, instrument or other document means such agreement, instrument or other document as amended, supplemented and modified from time to time to the extent permitted by the provisions thereof and
(z) to a statute means such statute as amended from time to time and includes any successor legislation thereto and any regulations promulgated thereunder. This Agreement shall be construed without regard to any presumption or rule requiring
construction or interpretation against the party drafting an instrument or causing any instrument to be drafted. The Statements of Work referred to herein shall be construed with, and as an integral part of, this Agreement to the same extent as if
they were set forth verbatim herein. The headings in this Agreement are for reference only and shall not affect the interpretation of this Agreement. 

11.8 Integration. This Agreement, together with all Statements of Work and any other documents incorporated herein by reference,
constitutes the sole and entire agreement of the Parties to this Agreement with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings and agreements, both written and oral, with respect to such
subject matter. In the event of any conflict between the terms and provisions of this Agreement and those of any Statement of Work, the following order of precedence shall govern: (a) first, any Statement of Work, and (b) second, the body
of this Agreement. 
 11.9 Assignment. Neither Party may assign, transfer or delegate any or all of its rights or obligations under
this Agreement, without the prior written consent of the other Party; provided, that, upon prior written notice to the other Party, either party may assign the Agreement to a successor of all or substantially all of the assets of such party through
merger, reorganization, consolidation or acquisition. No assignment shall relieve the assigning Party of any of its obligations hereunder. Any attempted assignment, transfer or other conveyance in violation of the foregoing shall be null and void.
This Agreement shall be binding upon and shall inure to the benefit of the Parties hereto and their respective successors and permitted assigns. This Agreement is for the sole benefit of the parties hereto and their respective successors and
permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other Person any legal or equitable right, benefit or remedy of any nature whatsoever, under or by reason of this Agreement. 

  
 9 

 11.10 Amendments and Waiver. This Agreement may only be amended, modified or
supplemented by an agreement in writing signed by each Party hereto. No waiver by any Party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth
in this Agreement, no failure to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy,
power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. 

11.11 Governing Law. This Agreement shall be governed by and construed in accordance with the internal laws of the State of California
without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of Laws of any jurisdiction other than those of the State of California. Any
legal suit, action or proceeding arising out of or related to this Agreement or the Services provided hereunder shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located
in the city and county of San Francisco, and each Party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding. Service of process, summons, notice or other document by mail to such Party’s
address set forth herein shall be effective service of process for any suit, action or other proceeding brought in any such court. Each Party irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal
action arising out of or relating to this Agreement or the transactions contemplated hereby. 
 11.12 Equitable Relief. Each Party
acknowledges that a breach by a party of Section 6 may cause the non-breaching Party irreparable damages, for which an award of damages would not be adequate compensation and agrees that, in the event of
such breach or threatened breach, the non-breaching Party will be entitled to seek equitable relief, including a restraining order, injunctive relief, specific performance and any other relief that may be
available from any court, in addition to any other remedy to which the non-breaching Party may be entitled at law or in equity. Such remedies shall not be deemed to be exclusive but shall be in addition to all
other remedies available at law or in equity, subject to any express exclusions or limitations in this Agreement to the contrary. 
 11.13
Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall be deemed to be one and the same agreement. A signed copy of this Agreement delivered by facsimile, e-mail or other means of electronic transmission shall be deemed to have the same legal effect as delivery of an original signed copy of this Agreement. 

[SIGNATURE PAGE FOLLOWS] 
  

  
 10 

 IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the date first
above written. 
  

					
	 VISTA CONSULTING GROUP
  

/s/ David M. Post
	 		 	 CVENT, INC.
  

/s/ Rajeev K. Aggarwal

	 By: David M. Post
 Title: President

 
 Date: 8/8/17
	 		 	 By: Rajeev K. Aggarwal
 Title: Chief Executive
Officer and President
  
 Date: November 29, 2016

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