Document:

exv10w16

 

EXHIBIT 10.16

 

HIGHLY CONFIDENTIAL

RECAPITALIZATION AGREEMENT

dated June 21, 2002

among

GENERAL ELECTRIC COMPANY,

GE INVESTMENTS, INC.

and

GLOBAL ACQUISITION COMPANY

 

 

TABLE OF CONTENTS

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Page
	ARTICLE I

	DEFINITIONS

	SECTION 1.01. Certain Defined Terms
	 	 	1	 
	ARTICLE II

	PURCHASE AND SALE

	SECTION 2.01. Purchase, Sale and Recapitalization Transactions
	 	 	1	 
	SECTION 2.02. Closing
	 	 	2	 
	SECTION 2.03. RMS Share Purchase Price; RMS Redemption Consideration
	 	 	2	 
	SECTION 2.04. Closing Adjustment
	 	 	2	 
	SECTION 2.05. Closing Deliveries by GEII
	 	 	2	 
	SECTION 2.06. Closing Deliveries by the Acquiror
	 	 	3	 
	SECTION 2.07. Post-Closing Statements
	 	 	3	 
	SECTION 2.08. Reconciliation of Post-Closing Statements
	 	 	5	 
	SECTION 2.09. Post-Closing Adjustment
	 	 	6	 
	SECTION 2.10. Payments and Computations
	 	 	6	 
	ARTICLE III

	REPRESENTATIONS AND WARRANTIES OF THE GE PARTIES

	SECTION 3.01. Incorporation and Authority of the GE Parties and the Company
	 	 	7	 
	SECTION 3.02. Incorporation and Qualification of the Company
	 	 	7	 
	SECTION 3.03. Capital Stock of the Company and its Subsidiaries
	 	 	7	 
	SECTION 3.04. No Conflict
	 	 	8	 
	SECTION 3.05. Consents and Approvals
	 	 	8	 
	SECTION 3.06. Financial Information; Absence of Undisclosed Liabilities
	 	 	8	 
	SECTION 3.07. Absence of Certain Changes or Events
	 	 	9	 
	SECTION 3.08. Absence of Litigation
	 	 	10	 
	SECTION 3.09. Compliance with Laws
	 	 	10	 
	SECTION 3.10. Governmental Licenses and Permits
	 	 	10	 
	SECTION 3.11. Sufficiency of and Title to the Assets
	 	 	11	 
	SECTION 3.12. Intellectual Property
	 	 	11	 
	SECTION 3.13. Environmental Matters
	 	 	12	 
	SECTION 3.14. Material Contracts
	 	 	13	 
	SECTION 3.15. Employment and Employee Benefits Matters
	 	 	13	 
	SECTION 3.16. Accounts Receivable
	 	 	16	 
	SECTION 3.17. Insurance
	 	 	16	 
	SECTION 3.18. Material Customers and Material Suppliers
	 	 	16	 

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	 	 	 	 	 	 	Page
	SECTION 3.19. Related Party Transactions
	 	 	16	 
	SECTION 3.20. Real Estate
	 	 	16	 
	SECTION 3.21. Equity Interests
	 	 	16	 
	SECTION 3.22. Brokers
	 	 	16	 
	SECTION 3.23. Financial Information
	 	 	17	 
	ARTICLE IV

	REPRESENTATIONS AND WARRANTIES OF THE ACQUIROR

	SECTION 4.01. Incorporation and Authority of the Acquiror
	 	 	17	 
	SECTION 4.02. Qualification of the Acquiror
	 	 	18	 
	SECTION 4.03. No Conflict
	 	 	18	 
	SECTION 4.04. Consents and Approvals
	 	 	18	 
	SECTION 4.05. Absence of Litigation; Compliance with Laws
	 	 	18	 
	SECTION 4.06. Securities Matters
	 	 	19	 
	SECTION 4.07. Investigation
	 	 	19	 
	SECTION 4.08. Brokers
	 	 	19	 
	SECTION 4.09. Financing
	 	 	19	 
	ARTICLE V

	ADDITIONAL AGREEMENTS

	SECTION 5.01. Conduct of Business Prior to the Closing
	 	 	20	 
	SECTION 5.02. Access to Information
	 	 	21	 
	SECTION 5.03. Preservation of Books and Records
	 	 	23	 
	SECTION 5.04. Confidentiality
	 	 	23	 
	SECTION 5.05. Regulatory and Other Authorizations; Consents
	 	 	24	 
	SECTION 5.06. Insurance
	 	 	25	 
	SECTION 5.07. Letters of Credit; Other Obligations
	 	 	26	 
	SECTION 5.08. No Solicitation of Employees
	 	 	26	 
	SECTION 5.09. Termination of Rights to the GE Name and GE Marks
	 	 	27	 
	SECTION 5.10. Benefits of Global Software Development Services
	 	 	28	 
	SECTION 5.11. Intellectual Property Agreement and License
	 	 	28	 
	SECTION 5.12. Further Action Regarding Intellectual Property
	 	 	28	 
	SECTION 5.13. Services
	 	 	29	 
	SECTION 5.14. Further Action
	 	 	29	 
	SECTION 5.15. Non-Competition
	 	 	29	 
	SECTION 5.16. Certain Restructuring Liabilities
	 	 	30	 
	SECTION 5.17. GE Commercial Arrangements
	 	 	30	 
	SECTION 5.18. GE Monogram License
	 	 	31	 
	SECTION 5.19. Estoppel
	 	 	31	 
	SECTION 5.20. Cooperation; Financial Information
	 	 	31	 
	SECTION 5.21. Transaction Financing
	 	 	32	 
	SECTION 5.22. Payment of Intercompany Accounts
	 	 	33	 
	SECTION 5.23. Exclusivity
	 	 	33	 

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	 	 	 	 	 	 	Page
	SECTION 5.24. Stockholders Agreement
	 	 	33	 
	SECTION 5.25. Frustration of Closing
	 	 	33	 
	SECTION 5.26. Other Transactions
	 	 	33	 
	ARTICLE VI

	EMPLOYEE MATTERS

	SECTION 6.01. Employee Matters
	 	 	34	 
	ARTICLE VII

	TAX MATTERS

	SECTION 7.01. Tax Matters Agreement
	 	 	34	 
	ARTICLE VIII

	CONDITIONS TO CLOSING

	SECTION 8.01. Conditions to Obligations of the GE Parties
	 	 	34	 
	SECTION 8.02. Conditions to Obligations of the Acquiror
	 	 	35	 
	ARTICLE IX

	TERMINATION, AMENDMENT AND WAIVER

	SECTION 9.01. Termination
	 	 	36	 
	SECTION 9.02. Effect of Termination
	 	 	36	 
	SECTION 9.03. Extension; Waiver
	 	 	36	 
	ARTICLE X

	INDEMNIFICATION

	SECTION 10.01. Indemnification by the GE Parties
	 	 	37	 
	SECTION 10.02. Indemnification by the Acquiror
	 	 	38	 
	SECTION 10.03. Notification of Claims
	 	 	38	 
	SECTION 10.04. Exclusive Remedies
	 	 	40	 
	SECTION 10.05. Additional Indemnification Provisions
	 	 	40	 
	ARTICLE XI

	GENERAL PROVISIONS

	SECTION 11.01. Survival
	 	 	40	 
	SECTION 11.02. Expenses
	 	 	41	 
	SECTION 11.03. Notices
	 	 	41	 

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	 	 	 	 	 	 	Page
	SECTION 11.04. Public Announcements
	 	 	42	 
	SECTION 11.05. Severability
	 	 	42	 
	SECTION 11.06. Entire Agreement
	 	 	42	 
	SECTION 11.07. Assignment
	 	 	42	 
	SECTION 11.08. No Third-Party Beneficiaries
	 	 	42	 
	SECTION 11.09. Amendment
	 	 	43	 
	SECTION 11.10. Disclosure Schedules
	 	 	43	 
	SECTION 11.11. Dispute Resolution
	 	 	43	 
	SECTION 11.12. Governing Law; Submission to Jurisdiction; Waivers
	 	 	44	 
	SECTION 11.13. Rules of Construction
	 	 	44	 
	SECTION 11.14. Specific Performance
	 	 	45	 
	SECTION 11.15. Counterparts
	 	 	45	 

iv

 

	 	 	 
	EXHIBITS	 	 
	 	 	 
	Exhibit A	 	
Definitions
	Exhibit B	 	
Employee Matters
	Exhibit C	 	
Equity Interests
	Exhibit D	 	
Material Subsidiaries
	Exhibit E	 	
Services Agreement Term Sheet
	Exhibit F	 	
Transaction Accounting Principles
	Exhibit G	 	
Subsidiary Shares
	Exhibit H	 	
Intellectual Property Agreement and License
	Exhibit I	 	
GE Monogram License Agreement
	Exhibit J	 	
Stockholders Agreement Term Sheet

v

 

          This RECAPITALIZATION AGREEMENT , dated June 21, 2002, is made among
GENERAL ELECTRIC COMPANY, a New York corporation (“GE”), GE INVESTMENTS, INC.,
a Nevada corporation and a subsidiary of GE (“GEII,” and, together with GE, the
“GE Parties”), and GLOBAL ACQUISITION COMPANY, a Delaware corporation (the
“Acquiror”).

PRELIMINARY STATEMENTS

          A.     RMS Electronic Commerce Systems, Inc. (“RMS”) is a Delaware corporation
and, at the time of the Closing, will be a wholly-owned subsidiary of GEII. GE
Information Services, Inc. (the “Company”) is a Delaware corporation and, on
the date hereof, is a wholly-owned subsidiary of GEII and is engaged in the
business of providing electronic commerce products and related services to
industrial, commercial and other customers. As of the Closing, the Company
will be a wholly-owned subsidiary of RMS.

          B.     The parties to this Agreement are entering into an agreement with
respect to tax matters (the “Tax Matters Agreement”) on the date of this
Agreement.

          C.     The parties to this Agreement wish to effect certain purchase, sale and
recapitalization transactions, on the terms and subject to the conditions set
forth herein.

          NOW, THEREFORE, the parties to this Agreement agree as follows:

ARTICLE I

DEFINITIONS

          SECTION 1.01. Certain Defined Terms. Capitalized terms used in this
Agreement shall have the meanings specified in Exhibit A to, or elsewhere in,
this Agreement.

ARTICLE II

PURCHASE AND SALE

          SECTION 2.01. Purchase, Sale and Recapitalization Transactions. At the
Closing, (a) GEII shall sell, convey, assign, transfer and deliver to the
Acquiror and the Acquiror shall purchase, acquire and accept an amount of the
RMS Shares of equivalent value to and in exchange for the RMS Share Purchase
Price, (b) GE, GEII and the Acquiror shall cause RMS to consummate the Debt
Financing or, in the event that GE has exercised its option under Section
5.21(c) or (d), the GE Financing, (c) RMS shall redeem and cancel an amount of
the RMS Shares owned by GEII in exchange for the RMS Redemption Consideration,
such that following consummation of the transactions set forth in clauses (a),
(b) and (c) of this Section 2.01, GEII shall own 10% of the RMS Shares then
outstanding and Acquiror shall have acquired by purchase and own 90% of the RMS
Shares then outstanding.

 

 

          SECTION 2.02. Closing. On the fifth Business Day following the
satisfaction of the conditions set forth in Sections 8.01(b) and 8.02(b), or on
such other date as the GE Parties and the Acquiror may mutually agree in
writing, and in either case, provided that the other conditions to closing
specified in Sections 8.01 and 8.02 are then satisfied, or if permissible, have
been waived, the purchase, sale and recapitalization of the Shares contemplated
by this Agreement shall take place at a closing (the “Closing”) that will be
held at the offices of Shearman & Sterling, 599 Lexington Avenue, New York, New
York, or such other place as the GE Parties and the Acquiror may otherwise
agree in writing, the date on which the Closing takes place being the “Closing
Date.”

          SECTION 2.03. RMS Share Purchase Price; RMS Redemption Consideration. (a)
The “RMS Share Purchase Price” shall be an amount in cash equal to
$800,000,000, less (i) the RMS Redemption Consideration, and less (ii) the GE
Ownership Value.

          (b)     The “RMS Redemption Consideration” shall be an amount in cash equal to
the Debt Financing or, if applicable, the GE Financing.

          (c)     The RMS Share Purchase Price shall be subject to the Closing
Adjustment and the Post-Closing Adjustment as set forth in Sections 2.04 and
2.09, respectively.

          SECTION 2.04. Closing Adjustment. (a) The “Closing Adjustment” shall be
the amount specified in the Closing Notice and shall be equal to the amount of
Working Capital set forth in the Statement of Estimated Closing Working Capital
less the amount of Working Capital set forth in the Reference Statement of
Working Capital. If the Closing Adjustment is a positive amount, then the RMS
Share Purchase Price paid by the Acquiror as directed by the GE Parties at
Closing shall be increased by the Closing Adjustment. If the Closing
Adjustment is a negative amount, then the RMS Share Purchase Price paid by the
Acquiror as directed by the GE Parties at Closing shall be reduced by the
Closing Adjustment.

          (b)     Not less than five Business Days prior to the anticipated Closing
Date, the GE Parties shall provide the Acquiror with a preliminary estimated
statement of Working Capital as of the Closing Date (the “Statement of
Estimated Closing Working Capital”), which shall be accompanied by a notice
(the “Closing Notice”) that sets forth (i) the GE Parties’ determination of the
Closing Adjustment, the RMS Share Purchase Price and the RMS Redemption
Consideration and (ii) the accounts to which the Acquiror shall transfer funds
pursuant to Section 2.06.

          (c)     The Statement of Estimated Closing Working Capital shall be prepared
in accordance with the Transaction Accounting Principles applied consistently
with their
application in connection with the preparation of the Reference Statement
of Working Capital (except that the Statement of Estimated Closing Working
Capital shall include cash and Cash Equivalents in Current Assets not to be in
excess of $15,000,000) and shall otherwise contain the same line items as the
Reference Statement of Working Capital.

          SECTION 2.05. Closing Deliveries by GEII. At the Closing, the GE Parties
shall deliver or cause to be delivered to the Acquiror:

2

 

		
	 	     (a)     the stock certificates evidencing the number of RMS Shares sold,
conveyed, assigned, transferred and delivered pursuant to Section
2.01(a), duly endorsed in blank or accompanied by stock powers duly
executed in blank, together with any required stock transfer stamps;
	 
	 	     (b)     a receipt for the RMS Share Purchase Price;
	 
	 	     (c)     a true and complete copy, certified by the Secretaries or the
Assistant Secretaries of the GE Parties, of the resolutions duly and
validly adopted by the Board of Directors of each of the GE Parties
evidencing its authorization of the execution, delivery and performance
of this Agreement and the Ancillary Agreements to which any GE Party is a
party and such other documents as may be reasonably necessary to
consummate the other transactions contemplated by the Transaction
Agreements;
	 
	 	     (d)     the Services Agreement and other documents required to be
delivered pursuant to Section 8.02; and
	 
	 	     (e)     such other documents and instruments reasonably requested by the
Acquiror to consummate the transactions contemplated hereby including,
without limitation, the Debt Financing, the GE Financing or the RMS Share
Redemption.

          SECTION 2.06. Closing Deliveries by the Acquiror. At the Closing, the
Acquiror shall deliver or cause to be delivered to the GE Parties:

          (a)     the RMS Share Purchase Price and the RMS Redemption
Consideration, as specified in the Closing Notice, by wire transfer in
immediately available funds, to an account or accounts as directed by the
GE Parties in the Closing Notice;

          (b)     a receipt for the number of RMS Shares purchased pursuant to
Section 2.01(a);

          (c)     a true and complete copy, certified by the Secretary or the
Assistant Secretary of the Acquiror, of the resolutions duly and validly
adopted by the Board of Directors of the Acquiror evidencing its
authorization of the execution, delivery and performance of this
Agreement and the Ancillary Agreements to which the Acquiror is a
party and such other documents as may be reasonably necessary to
consummate the other transactions contemplated by the Transaction
Agreements;

          (d)     the Services Agreement and other documents required to be
delivered pursuant to Section 8.01; and

          (e)     such other documents and instruments reasonably requested by the
GE Parties to consummate the transactions contemplated hereby including,
without limitation, the Debt Financing, the GE Financing or the RMS Share
Redemption.

          SECTION 2.07. Post-Closing Statements. (a) Within 60 Business Days after
the Closing Date, the Acquiror shall prepare and deliver to the GE Parties a
statement of Working Capital as of the Closing Date (the “Initial Working
Capital Statement”). The Initial Working

3

 

Capital Statement (i) shall be
prepared in accordance with the Transaction Accounting Principles applied
consistently with their application in connection with the preparation of the
Reference Statement of Working Capital and the Statement of Estimated Closing
Working Capital and shall contain the same line items as the Reference
Statement of Working Capital and (ii) shall be accompanied by a report of the
Acquiror’s independent accountants on the Initial Working Capital Statement
(the “Accountants’ Report”), which report shall set forth in reasonable detail
the basis for such determination. In the event that the Acquiror does not
deliver the Initial Working Capital Statement to the GE Parties within 60
Business Days after the Closing Date, then at the election of the GE Parties
either (i) the GE Parties may prepare and present the Initial Working Capital
Statement within an additional 60 Business Days or (ii) the Statement of
Estimated Closing Working Capital shall become final and binding on the
parties. If the GE Parties elect to prepare the Initial Working Capital
Statement in accordance with the immediately preceding sentence, then all
subsequent references in this Section 2.07 (other than those in Section
2.07(c)), and all references in Section 2.08, to the GE Parties and the
Acquiror, respectively, shall be read, mutatis mutandis, as references to the
Acquiror and the GE Parties, respectively. In connection with the Acquiror’s
preparation of the Initial Working Capital Statement, to the extent the
Acquiror does not have all relevant information in its possession, the Acquiror
and its Representatives will be permitted to review the GE Parties’ working
papers and the working papers of the GE Parties’ independent accountants
relating to the Statement of Estimated Closing Working Capital, and the GE
Parties shall make reasonably available the individuals in their employ, if
any, responsible for and knowledgeable about the information used in, and the
preparation of, the Statement of Estimated Closing Working Capital in order to
respond to the reasonable inquiries of the Acquiror; provided that the
accountants of the GE Parties shall not be obliged to make any work papers
available to the Acquiror unless and until the Acquiror has signed a customary
agreement relating to such access to work papers in form and substance
reasonably acceptable to such accountants.

          (b)     During the 60 Business Days immediately following the GE Parties’
receipt of the Initial Working Capital Statement and the Accountants’ Report
(the “Review Period”), the GE Parties and their Representatives will be
permitted to review the Acquiror’s working papers and the working papers of the
Acquiror’s independent accountants relating to the Initial Working Capital
Statement and the Accountants’ Report, as well as all of the books,
records and other relevant information relating to the operations and
finances of the Company and its Subsidiaries with respect to the period up to
and including the Closing Date, and the Acquiror shall make reasonably
available the individuals in its employ responsible for and knowledgeable about
the information used in, and the preparation of, the Initial Working Capital
Statement and the Accountants’ Report in order to respond to the reasonable
inquiries of the GE Parties; provided that the accountants of the Acquiror
shall not be obliged to make any work papers available to the GE Parties unless
and until the GE Parties have signed a customary agreement relating to such
access to work papers in form and substance reasonably acceptable to such
accountants.

          (c)     The Acquiror agrees that following the Closing through the date that
the Final Working Capital Statement becomes final and binding, it will not take
any actions with respect to any accounting books, records, policies or
procedures on which the Reference Statement of Working Capital or the Initial
Working Capital Statement is based or on which the Final Working Capital
Statement is to be based that are inconsistent with the past practice of the

4

 

Company (or the GE Parties with respect to the Company) or that would impede or
delay the determination of the amount of Working Capital as of the Closing Date
or the preparation of the Notice of Disagreement or the Final Working Capital
Statement in the manner and utilizing the methods required by this Agreement;
provided that this Section 2.07(c) shall not prohibit the Acquiror from
modifying the accounting policies or procedures of the Company used for
purposes other than the preparation of the financial statements required under
this Agreement.

          SECTION 2.08. Reconciliation of Post-Closing Statements. (a) The GE
Parties shall notify the Acquiror in writing (the “Notice of Disagreement”)
prior to the expiration of the Review Period if the GE Parties disagree with
the Initial Working Capital Statement. The Notice of Disagreement shall set
forth in reasonable detail the basis for such dispute, the amounts involved and
the GE Parties’ determination of the amount of Current Assets, Current
Liabilities and Working Capital as of the Closing Date. If no Notice of
Disagreement is received by the Acquiror prior to the expiration of the Review
Period, then the Initial Working Capital Statement shall be deemed to have been
accepted by the GE Parties and shall become final and binding upon the parties
in accordance with Section 2.08(c).

          (b)     During the 30 Business Days immediately following the delivery of a
Notice of Disagreement (the “Consultation Period”), the GE Parties and the
Acquiror shall seek in good faith to resolve any differences that they may have
with respect to the matters specified in the Notice of Disagreement.

          (c)     If at the end of the Consultation Period the GE Parties and the
Acquiror have been unable to resolve any differences that they may have with
respect to the matters specified in the Notice of Disagreement, the GE Parties
and the Acquiror shall submit all matters that remain in dispute with respect
to the Notice of Disagreement (along with a copy of the Initial Working Capital
Statement marked to indicate those line items that are not in dispute) to (i)
an independent certified public accounting firm in the United States of
national recognition mutually acceptable to the GE Parties and the Acquiror
(the “Independent Accounting Firm”) or (ii) if the GE Parties and the Acquiror
are unable to agree upon such a firm within 10 Business Days after the end of
the Consultation Period, then within an additional 10 Business Days, GE
and the Acquiror shall each select one such firm and those two firms shall
select a third such firm, in which event “Independent Accounting Firm” shall
mean such third firm. The Independent Accounting Firm, within 30 Business Days
after such firm’s selection, or as soon as practicable thereafter, shall make a
final determination, binding on the parties to this Agreement, of the
appropriate amount of each of the line items in the Initial Working Capital
Statement as to which the GE Parties and the Acquiror disagree as set out in
the Notice of Disagreement. With respect to each disputed line item, such
determination, if not in accordance with the position of either the GE Parties
or the Acquiror, shall not be in excess of the higher, nor less than the lower,
of the amounts advocated by the GE Parties in the Notice of Disagreement or the
Acquiror in the Initial Working Capital Statement with respect to such disputed
line item. During such determination period, the Independent Accounting Firm
also shall (i) prepare a statement of Working Capital as of the Closing Date
based upon all of the line items not disputed by the parties and the line items
determined by the Independent Accounting Firm and (ii) determine the amount of
Working Capital reflected on such statement; provided, however, that in the
event that the determination of any disputed line item by the Independent
Accounting Firm has the effect of changing any other line item that is not
disputed, the amount of such other line item shall be as

5

 

determined by the
Independent Accounting Firm. The statement of Working Capital that is final
and binding on the parties, as determined either through agreement of the
parties pursuant to Sections 2.07(a), 2.08(a) or 2.08(b) or through the action
of the Independent Accounting Firm pursuant to this Section 2.08(c), is
referred to as the “Final Working Capital Statement.”

          (d)     The cost of the Independent Accounting Firm’s review and determination
shall be shared equally by the GE Parties on the one hand and the Acquiror on
the other hand. During the review by the Independent Accounting Firm, the
Acquiror and the GE Parties will each make available to the Independent
Accounting Firm interviews with such individuals, and such information, books
and records and work papers, as may be reasonably required by the Independent
Accounting Firm to fulfill its obligations under Section 2.08(c); provided,
however, that the accountants of the GE Parties, the Acquiror or the Company or
its Subsidiaries shall not be obliged to make any work papers available to the
Independent Accounting Firm unless and until such firm has signed a customary
agreement relating to such access to work papers in form and substance
reasonably acceptable to such accountants. In acting under this Agreement, the
Independent Accounting Firm will be entitled to the privileges and immunities
of an arbitrator.

          SECTION 2.09. Post-Closing Adjustment. The “Post-Closing Adjustment”
shall be the amount of Working Capital set forth in the Final Working Capital
Statement less the amount of Working Capital set forth in the Statement of
Estimated Closing Working Capital. If the Post-Closing Adjustment is a
positive amount, then the Acquiror shall pay in cash to GEII the amount of the
Post-Closing Adjustment. If the Post-Closing Adjustment is a negative amount,
then GEII shall pay in cash to the Acquiror the amount of the Post-Closing
Adjustment. Any such payment shall be made within five Business Days after the
Final Working Capital Statement becomes such, together with interest thereon at
the Interest Rate calculated and payable in cash in accordance with Section
2.10 from the Closing Date until the date of payment.

          SECTION 2.10. Payments and Computations. Except for the payment of the RMS Share Purchase Price and the RMS
Redemption Consideration (which shall be paid at the Closing), each party shall
make each payment due to another party to this Agreement not later than 11:00
a.m. New York City time on the day when due. All payments shall be measured
and paid in U.S. dollars by wire transfer in immediately available funds to the
account or accounts designated by the party receiving such payment. All
computations of interest shall be made on the basis of a year of 365 days, in
each case for the actual number of days (including the first day but excluding
the last day) occurring in the period for which such interest is payable.
Whenever any payment under this Agreement shall be due on a day other than a
Business Day, such payment shall be made on the next succeeding Business Day,
and such extension of time shall be included in the computation of payment of
interest.

ARTICLE III

REPRESENTATIONS AND WARRANTIES OF THE GE PARTIES

          The GE Parties represent and warrant to the Acquiror as follows:

6

 

          SECTION 3.01. Incorporation and Authority of the GE Parties and the
Company. Each of the GE Parties is a corporation duly incorporated, validly
existing and in good standing under the Laws of its jurisdiction of
incorporation and has all necessary corporate power to enter into, to
consummate the transactions contemplated by, and to carry out its obligations
under, the Transaction Agreements. The execution and delivery of the
Transaction Agreements to which they are parties by the GE Parties, the Company
and RMS, the consummation by the GE Parties, the Company and RMS of the
transactions contemplated by, and the performance by the GE Parties, the
Company and RMS of their obligations under, the Transaction Agreements have
been or, in the case of RMS and the Company, will be by the Closing, duly
authorized by all requisite corporate action on the part of the GE Parties, RMS
and the Company. This Agreement and the Tax Matters Agreement have been, and
upon execution and delivery the other Ancillary Agreements to which they are
parties will be, duly executed and delivered by the GE Parties, the Company and
RMS, and (assuming due authorization, execution and delivery by the Acquiror)
this Agreement and the Tax Matters Agreement constitute, and upon execution and
delivery the other Ancillary Agreements will constitute, legal, valid and
binding obligations of the GE Parties, the Company and RMS (as the case may
be), enforceable against the GE Parties, the Company and RMS in accordance
with their terms, subject to the effect of any applicable bankruptcy,
reorganization, insolvency, moratorium, fraudulent conveyance or similar laws
relating to or affecting creditors’ rights generally and subject, as to
enforceability, to the effect of general principles of equity (regardless of
whether such enforceability is considered in a proceeding in equity or at law).

          SECTION 3.02. Incorporation and Qualification of the Company. Each of the
Company, RMS and the Material Subsidiaries is a corporation or other
organization duly incorporated or organized, validly existing and, to the
extent legally applicable, in good standing (or has the equivalent status)
under the laws of its jurisdiction of
incorporation or organization and has the corporate or other applicable
power and authority to operate its business as now conducted. Each of the
Company, RMS and the Material Subsidiaries is duly qualified as a foreign
corporation to do business, and is in good standing (or has the equivalent
status), in the jurisdictions where the character of its owned, operated or
leased properties or the nature of its activities makes such qualification
necessary, except for jurisdictions where the failure to be so qualified has
not had and would not reasonably be expected to have a Material Adverse Effect.

          SECTION 3.03. Capital Stock of the Company and its Subsidiaries. The
authorized capital stock of the Company consists of 700 shares of Class A
Common Stock, par value $.01 per share, all of which are issued and outstanding
and held beneficially and of record by GEII, and 300 shares of Class B Common
Stock, par value $.01 per share, none of which has been issued. The shares of
Class A Common Stock have been duly authorized and validly issued and are fully
paid and nonassessable and were not issued in violation of any preemptive
rights. The authorized capital stock of RMS consists of 100 shares of Common
Stock, par value $1.00 per share, all of which are issued and outstanding.
There are no options, warrants or rights of conversion or other rights,
agreements, arrangements or commitments obligating the Company or RMS to issue
or sell any of its shares of capital stock or securities convertible into or
exchangeable for shares of its capital stock or any shares of capital stock of
its Subsidiaries or its Equity Interests, other than as provided in this
Agreement or the agreements relating to the organization, formation, ownership
or governance of such Subsidiaries or Equity Interests, which are set forth in
Section 3.03 of the Disclosure Schedule. The GE Parties and their Affiliates
own,

7

 

directly or indirectly, the Shares, free and clear of all Liens except for
Liens resulting from the Transaction Financing (which shall in no event be
placed on the Shares prior to Closing). Except as set forth in Section 3.03 of
the Disclosure Schedule, the Company owns all of the outstanding shares of
capital stock of each of its Subsidiaries and the Company owns each of its
Equity Interests, in each case free and clear of all Liens except for Liens
resulting from the Transaction Financing (which shall in no event be placed on
the Shares prior to Closing) or set forth in the agreements which are set forth
in Section 3.03 of the Disclosure Schedule relating to the organization,
formation, ownership or governance of such Subsidiaries or Equity Interests.
Except as set forth in Section 3.03 of the Disclosure Schedule, there are no
voting trusts, stockholder agreements, proxies or other agreements in effect
with respect to the voting or transfer of the capital stock of RMS, the Company
or its Subsidiaries.

          SECTION 3.04. No Conflict. Provided that all consents, approvals,
authorizations and other actions described in Section 3.05 have been obtained
or taken, and except as may result from the Transaction Financing (which shall
in no event be placed on the Shares or the Assets prior to Closing) or as set
forth in Section 3.04 of the Disclosure Schedule or as otherwise provided in
this Article III, the execution, delivery and performance of the Transaction
Agreements by the GE Parties, the Company and RMS (as applicable) and the
consummation of the transactions contemplated by the Transaction Agreements by
the GE Parties, the Company and RMS do not and will not (a) violate or conflict
with the Certificate of Incorporation or Bylaws (or equivalent documents) of
any of the GE Parties, RMS, the Company or any of its Subsidiaries, (b)
conflict with or violate any Law or Governmental Order applicable to the GE
Parties, RMS, the Company or any
of its Subsidiaries or (c) result in any material breach of, or constitute
a material default (or event which, with the giving of notice or lapse of time,
or both, would become a material default) under, or give to any Person any
rights of termination, amendment, acceleration or cancellation of, or result in
the creation of any Lien on any of the Assets or the Shares pursuant to, any
Material Contract or Material Permit except, in the case of clause (c), for
Permitted Liens.

          SECTION 3.05. Consents and Approvals. The execution and delivery of the
Transaction Agreements by the GE Parties, the Company and RMS (as applicable)
do not, and the performance of the Transaction Agreements and the consummation
of the transactions contemplated by the Transaction Agreements by the GE
Parties, the Company and RMS will not, require any consent, approval,
authorization or other action by, or any filing with or notification to, any
Governmental Authority except (a) the notification and waiting period
requirements of the HSR Act and applicable filings or approvals under non-U.S.
antitrust and competition laws, (b) where failure to obtain such consent,
approval, authorization or action, or to make such filing or notification,
would not prevent or delay the GE Parties, the Company and RMS (as applicable)
from consummating the transactions contemplated by or performing any of their
material obligations under the Transaction Agreements, (c) as may be necessary
as a result of the Transaction Financing (which shall in no event be placed on
the Shares or the Assets prior to Closing) or (d) as set forth in Section 3.05
of the Disclosure Schedule.

          SECTION 3.06. Financial Information; Absence of Undisclosed Liabilities.
(a) Section 3.06(a) of the Disclosure Schedule sets forth (i) the unaudited
balance sheets of the Company and its consolidated Subsidiaries (including RMS
as a consolidated Subsidiary of the Company) at December 31, 2000, December 31,
2001 and March 31, 2002 and the related

8

 

unaudited statements of income and
unaudited statements of cash flows of the Company and its consolidated
Subsidiaries for the fiscal years ended December 31, 2000 and December 31, 2001
and the three month period ended March 31, 2002 (collectively,
the “Financial
Statements”) and (ii) the unaudited statement of Working Capital of the Company
and its consolidated Subsidiaries as of March 31, 2002 (the
“Reference
Statement of Working Capital”). The Financial Statements, and at the Closing
the Updated Financial Statements will, present fairly, in all material
respects, the financial condition, results of operations and cash flows of the
Company and its consolidated Subsidiaries at such dates and for the periods
covered by such statements in conformity with the Transaction Accounting
Principles applied consistently. The Reference Statement of Working Capital
has been derived from the Financial Statements.

          (b)       Except as would not reasonably be expected to have a Material Adverse
Effect or as set forth in Section 3.06(b) of the Disclosure Schedule or in the
Financial Statements, and except for liabilities and obligations incurred in
the ordinary course of business consistent with past practice since March 31,
2002, neither RMS, the Company nor any of its Subsidiaries has any liability or
obligation of any nature, including any Off-Balance Sheet Arrangement, whether
due or to become due, absolute, contingent or otherwise.

          SECTION 3.07. Absence of Certain Changes or Events. Except as set forth
in Section 3.07 of the Disclosure Schedule or as contemplated by this
Agreement, since March 31, 2002, through the date of this Agreement, RMS, the
Company and its Subsidiaries have conducted the business in the ordinary course
consistent with past practice, and there has not occurred (a) any Material
Adverse Effect, (b) any event that would materially impair or delay the ability
of the GE Parties and the Company (as applicable) to consummate the
transactions contemplated by, or perform their obligations under, the
Transaction Agreements or (c) any of the following:

		
	 	     (i)     the write-down of the value of any Assets in any amount in
excess of $5 million, or any write-off as uncollectible of any accounts
receivable in an amount in excess of $2 million;
	 
	 	     (ii)     the sale, assignment or transfer of any material Asset outside
the ordinary course of business in an amount in excess of $2 million;
	 
	 	     (iii)     the making of any loan, advance or capital expenditures or the
incurrence of liability therefore by RMS, the Company or any of its
Subsidiaries to involve payments in excess of $5 million individually or
$10 million in the aggregate on behalf of RMS, the Company or any of its
Subsidiaries;
	 
	 	     (iv)     any damage, destruction or loss (whether or not covered by
insurance) of any Assets in excess of $2 million;
	 
	 	     (v)     cancellation, expiration, non-renewal or waiver of any right
under any Material Contract or Material Permit; or
	 
	 	     (vi)     except in the ordinary course of business consistent with past
practice an increase in compensation (including deferred compensation) or
other benefits payable to any present or former director or officer,
employee, independent contractor or consultant

9

 

		
	 	to or of any of RMS, the
Company or its Subsidiaries, the grant, establishment, adoption,
amendment or termination of any employment, consulting, severance or
other retirement plans, policies or compensation or similar agreements or
any loan or advance of money or other property to any present or former
director, officer, employee, independent contractor or consultant.

          SECTION 3.08. Absence of Litigation. Except as set forth in Section 3.08
of the Disclosure Schedule, there are no Actions pending or, to the Knowledge
of the GE Parties any Action which could reasonably be expected to result in
material equitable relief or money damages in excess of $200,000 threatened,
against RMS, the Company, its Subsidiaries, or the GE Parties relating to the
business of RMS, the Company or its Subsidiaries.

          SECTION 3.09. Compliance with Laws. Except as set forth in Section 3.09 of the Disclosure Schedule, neither
RMS, the Company nor any of its Subsidiaries is in violation in any material
respect, or has been in the past three years, in violation in any material
respect of any Laws or Governmental Orders applicable to it or by which any
material Asset is bound or affected. RMS, the Company and its Subsidiaries
have filed all material foreign regulatory filings required for the conduct of
the business in all countries where the business of RMS, the Company and its
Subsidiaries is currently conducted. To the Knowledge of the GE Parties, there
is no proposed Law or Governmental Order that would be applicable to RMS, the
Company or its Subsidiaries that would reasonably be expected to have a
Material Adverse Effect. RMS, the Company and its Subsidiaries are not subject
to any Governmental Order that limits their ability in any material respect to
conduct its business in the ordinary course consistent with past practice.
RMS, the Company and its Subsidiaries are not in default in any material
respect with respect to any Governmental Order, and there are no material
unsatisfied judgments against the Company or any of its Subsidiaries.

          SECTION 3.10. Governmental Licenses and Permits. Other than Environmental
Permits, which are covered in Section 3.13 and qualifications to do business,
Section 3.10 of the Disclosure Schedule sets forth all governmental
qualifications, registrations, filings, privileges, franchises, licenses,
permits, approvals or authorizations of RMS, the Company and its Subsidiaries
applicable to their respective operations that are material to their operations
(collectively, “Material Permits”). The GE Parties have made available to the
Acquiror a true, correct and complete copy of each Material Permit, including
any and all modifications thereof. Except as set forth in Section 3.10 of the
Disclosure Schedule and other than Environmental Permits, which are covered in
Section 3.13, the Material Permits are in full force and effect; neither RMS,
the Company nor any of its Subsidiaries is in violation in any material respect
of any of the Material Permits; neither RMS, the Company nor any of its
Subsidiaries have received written notice of, and no proceedings for the
suspension or cancellation of any of the Material Permits is pending or, to the
Knowledge of GE Parties, is threatened; no condition exists or, to the
Knowledge of the GE Parties, is threatened which (with or without notice, the
passage of time or both) would constitute a violation in any material respect
of or require modifications in any material respect in any of the Material
Permits; and the Material Permits constitute all of the material governmental
licenses, permits, consents, approvals or certificates required to be obtained
or held by RMS, the Company or its Subsidiaries in connection with the
operation of the business as currently conducted.

10

 

          SECTION 3.11. Sufficiency of and Title to the Assets. (a) Except as set
forth in Section 3.11(a) of the Disclosure Schedule, the Assets, taking into
account the Services Agreement and the Intellectual Property Agreement and
License, constitute all of the assets, properties, agreements, licenses, rights
and properties (i) which are necessary to enable the Acquiror to conduct, on a
stand-alone basis after the Closing, the business of RMS, the Company and its
Subsidiaries and use and operate the Properties, in each case in a manner
consistent with the conduct of the business of RMS, the Company and its
Subsidiaries and the use and operation of the Properties by the GE Parties
through RMS, the Company and its Subsidiaries on the date of this Agreement or
the Closing Date, and (ii) which are held by the GE Parties and their
Subsidiaries and used in the operation
of the business of RMS, the Company and its Subsidiaries by the GE Parties
through RMS, the Company and its Subsidiaries on the date of this Agreement or
the Closing Date.

          (b)     Except (i) as set forth in Section 3.11(b) of the Disclosure Schedule,
(ii) for Permitted Liens or (iii) for Liens resulting from the Transaction
Financing (which shall in no event be placed on the Shares or the Assets prior
to Closing), RMS, the Company or its Subsidiaries have good and marketable
title to, or a valid and binding leasehold interest or license in, the Assets
(excluding the Owned Real Property), free and clear of any Liens. With respect
to the Owned Real Property, RMS, the Company or its Subsidiaries have
indefeasible fee simple title thereto, free and clear of any Liens other than
Permitted Liens.

          SECTION 3.12. Intellectual Property. (a) Except as set forth in Section
3.12(a) of the Disclosure Schedule, RMS, the Company and its Subsidiaries own
or have the valid right to use, free of any Liens other than Permitted Liens,
all Intellectual Property in use by the Company and its Subsidiaries material
to the operation of the business as conducted by the GE Parties through RMS,
the Company and its Subsidiaries on the date of this Agreement or the Closing
Date. Except as set forth in Section 3.12(a) of the Disclosure Schedule, to
the Knowledge of the GE Parties, the operation of the business of RMS, the
Company and its Subsidiaries as conducted by the GE Parties through RMS, the
Company and its Subsidiaries on the date of this Agreement or the Closing Date,
including, but not limited to, the use, import and sale of products, technology
or services of such business, does not infringe or misappropriate in any
material respect the Intellectual Property of any Third Party.

          (b)     Except as set forth in Section 3.12(b) of the Disclosure Schedule, no
Third Party is engaging in any activity that infringes in any material respect
the Intellectual Property owned by or exclusively licensed to RMS, the Company
or its Subsidiaries.

          (c)     Except as set forth in Section 3.12(c) of the Disclosure Schedule,
neither RMS, the Company nor any of its Subsidiaries has transferred ownership
of, or granted any license of or right to use, or authorized the retention of
any rights to use or joint ownership of, any Intellectual Property owned and in
use by RMS, the Company and its Subsidiaries in the preceding one-year period
to any Person, other than grants of non-exclusive licenses to such Intellectual
Property to customers of RMS, the Company and its Subsidiaries, in the ordinary
course of business consistent with past practice.

          (d)
     Except as set forth in Section 3.12(d) of the Disclosure Schedule,
neither RMS, the Company nor any of its Subsidiaries has received any written
claim or notice from any

11

 

Person that RMS, the Company or any of its
Subsidiaries is engaging in any activity that in any material respect infringes
upon or misappropriates any Person’s rights in any Intellectual Property.

          (e)     Section 3.12(e)(A) of the Disclosure Schedule sets forth a true and
complete list of (i) all active patents, registered trademarks, registered
service marks, copyright registrations and applications to obtain or register
any of the foregoing, owned by or for RMS, the Company and its Subsidiaries
(“Registered Intellectual Property Rights”) and (ii) material
unregistered trademarks and service marks used by RMS, the Company and its
Subsidiaries. Except as set forth in Section 3.12(e)(B) of the Disclosure
Schedule, as of the date hereof, all Registered Intellectual Property Rights
are current and subsisting, and all necessary registration, maintenance and
renewal fees in connection with such Registered Intellectual Property Rights
have been paid, and all necessary documents and certificates due in connection
with such Registered Intellectual Property Rights have been filed with the
relevant patent, copyright, trademark or other authorities in the United States
of America or foreign jurisdictions, as the case may be, for the purposes of
maintaining such Registered Intellectual Property Rights. In each case in
which RMS, the Company or a Subsidiary has acquired title to any Intellectual
Property from any Person, RMS, the Company or such Subsidiary has obtained an
assignment, or the right to obtain an assignment, to transfer title to such
Intellectual Property to the Company or such Subsidiary.

          (f)     RMS, the Company and its Subsidiaries have taken commercially
reasonable precautions to protect the secrecy and confidentiality of all
material confidential and proprietary information and trade secrets, owned by
RMS, the Company and its Subsidiaries and used in their business (collectively,
“Trade Secrets”).

          (g)     No Intellectual Property owned by RMS or the Company is subject to any
outstanding decree, order, judgment or, to the extent arising out of
litigation, settlement agreement or stipulation that materially restricts the
use, transfer or licensing thereof by RMS, the Company or any Subsidiary or
which may affect the validity or use of such Intellectual Property in the
manner used by RMS, the Company and its Subsidiaries as of the date hereof.

          SECTION 3.13. Environmental Matters. Except as set forth in Section 3.13
of the Disclosure Schedule, (i) none of the Owned Real Property or the Leased
Real Property (collectively, the “Real Properties”) or RMS, the Company or any
of its Subsidiaries is subject to a written notice, request for information,
order from or agreement with a Governmental Authority or third party respecting
(A) the Release or threatened Release of a Hazardous Material into the
environment or (B) alleging material noncompliance with or potential liability
under the Environmental Laws; (ii) there has been no Release of Hazardous
Materials (A) on, at or under the Real Properties, or (B) arising out of the
conduct of the business of the Company and its Subsidiaries (including but not
limited to the off-site disposal or other management of any Hazardous
Materials), which may result in any material liability to RMS, the Company or
its Subsidiaries under the Environmental Laws or require remedial action to
meet, or demonstrate that the Real Properties meet, applicable standards under
any Environmental Law or applicable lease; (iii) none of the Real Properties is
subject to any Lien for (A) material liability under any Environmental Laws or
(B) material costs incurred in response to a Release or threatened Release of a
Hazardous Material; (iv) with respect to the Real Properties or RMS’s or the

12

 

Company’s or its Subsidiaries’ operations thereon, there are no material
judicial or administrative claims, investigations or other proceedings pending
or, to the Knowledge of the GE Parties, threatened, arising under or relating
to Hazardous Materials or an Environmental Law, including any claim for
personal injury, wrongful death or property damage based on a Release of or
exposure to a Hazardous Material; (v) RMS, the Company and its Subsidiaries and
their operations have been operated and are operating in compliance in all
material respects with applicable Environmental Laws; and (vi)
RMS, the Company and its Subsidiaries have obtained all material
Environmental Permits necessary for their operations, all such material
Environmental Permits are in good standing and RMS, the Company and its
Subsidiaries are in compliance in all material respects with their terms and
conditions.

          SECTION 3.14. Material Contracts. (a) Section 3.14(a) of the Disclosure
Schedule lists each of the Material Contracts as in effect on the date of this
Agreement.

          (b)     Except as set forth in Section 3.14(b) of the Disclosure Schedule,
each Material Contract is a legal, valid and binding obligation of the Company
or one of its Subsidiaries and, to the Knowledge of the GE Parties, each other
party to such Material Contract, enforceable against the Company or one of its
Subsidiaries and, to the Knowledge of the GE Parties, each such other party in
accordance with its terms (except in each case as may be limited by applicable
bankruptcy, insolvency, reorganization, moratorium or other similar laws now or
hereafter in effect relating to or affecting creditors’ rights generally,
including the effect of statutory and other laws regarding fraudulent
conveyances and preferential transfers, and subject to the limitations imposed
by general equitable principles regardless of whether such enforceability is
considered in a proceeding at law or in equity), and neither the Company nor
any of its Subsidiaries nor, to the Knowledge of the GE Parties, any other
party to a Material Contract, is in material default or material breach or has
failed to perform any material obligation under a Material Contract, and there
does not exist any event, condition or omission that would constitute such a
material breach or material default (whether by lapse of time or notice or
both).

          SECTION 3.15. Employment and Employee Benefits Matters. (a) Section
3.15(a) of the Disclosure Schedule sets forth (i) a list of all employee
benefit plans (within the meaning of Section 3(3) of ERISA) and all bonus,
stock option, stock purchase, restricted stock, incentive, deferred
compensation, retiree health or life insurance, supplemental retirement,
severance or other benefit plans, programs or arrangements, that are
maintained, contributed to or sponsored by the Company or any Affiliate of the
Company for the benefit of any employee of RMS, the Company or its Subsidiaries
employed in their United States operations, (ii) a list of all individual
employment, retention, termination, severance or other similar contracts or
agreements pursuant to which the Company or its Subsidiaries or in the case of
expatriates, GE International, Inc., currently has any obligation with respect
to any employee of RMS, the Company or its Subsidiaries or GE International,
Inc. employed in its United States operations (the plans, programs,
arrangements, contracts and agreements described in clauses (i) and (ii) above
are hereinafter referred to as the “Employee Plans”), (iii) an identification
of all employees of RMS, the Company and its Subsidiaries and all employees of
GE or its Subsidiaries who are assigned full-time and part-time to the Company
who are actively employed as of June 21, 2002, (iv) an identification of all
employees of RMS, the Company and its Subsidiaries and all employees of GE or
its Subsidiaries who are assigned full-time to the Company located in the
United States who are receiving short-term or long-term disability

13

 

benefits as
of June 21, 2002 and (v) an identification of all employees of RMS, the Company
and its Subsidiaries and all employees of GE or its Subsidiaries who as of June
21, 2002 are assigned full-time to the Company located in the United States who
have rights of
employment on return from any leave. Except as set forth in Section
3.15(a) of the Disclosure Schedule, each Employee Plan is in writing and the GE
Parties have previously made available to the Acquiror (A) all current plan
documents for each Employee Plan, (B) determination letters from the IRS with
respect to any Employee Plan, (C) all current summary plan descriptions and
summaries of material modifications and (D) any other material documents
relating to any Employee Plan requested by the Acquiror. Notwithstanding the
foregoing, Section 3.15(a) of the Disclosure Schedule does not set forth those
specific individual retention agreements with any employee of the Company in
its United States operations for which the GE Parties will retain liability.

          (b)     None of the Employee Plans is a multiemployer plan (within the meaning
of Section 3(37) or 4001(a)(3) of ERISA) or a single employer plan (within the
meaning of Section 4001(a)(15) of ERISA) for which RMS or the Company would
reasonably be expected to incur liability under Section 4063 or 4064 of ERISA.

          (c)     Each Employee Plan is now and for the past three years has been
operated in all material respects in accordance with the requirements of all
applicable Laws, including ERISA and the Code. Each Employee Plan that is
intended to be qualified under Section 401(a) of the Code has received a
favorable determination letter from the IRS that it is so qualified, and each
related trust that is intended to be exempt from federal income tax pursuant to
Section 501(a) of the Code has received a determination letter from the IRS
that it is so exempt, and no fact or event has occurred since the date of such
determination letter that would reasonably be expected to adversely affect such
qualification or exemption, as the case may be.

          (d)     With respect to each Employee Plan, neither the GE Parties nor the
Company is currently liable for any material tax arising under Section 4971,
4972, 4975, 4979, 4980 or 4980B of the Code, and no fact or event exists that
would give rise to any such material tax liability. Neither RMS nor the
Company has incurred any material liability under or arising out of Title IV of
ERISA (other than any liability for premiums to the Pension Benefit Guaranty
Corporation arising in the ordinary course), and no fact or event exists that
would reasonably be expected to result in such a liability. None of the Assets
is the subject of any Lien arising under Section 302(f) of ERISA or Section
412(n) of the Code and neither RMS nor the Company has been required to post
any security under Section 307 of ERISA or Section 401(a)(29) of the Code with
respect to any Employee Plan, and no fact or event exists that would reasonably
be expected to give rise to any such Lien or requirement to post any such
security.

          (e)     For
purposes of this Agreement, the term “Foreign Plan” refers to each
plan, agreement, arrangement or understanding that is subject to or governed by
the Laws of any jurisdiction other than the United States and that would have
been treated as an Employee Plan had it been a United States plan, agreement,
arrangement or understanding. With respect to each Foreign Plan: (i) all
material amounts required to be reserved under each book reserved Foreign Plan
have been so reserved in accordance with all generally accepted accounting
practices prevailing in the country where such Foreign Plan is established;
(ii) each Foreign Plan required to be registered with a Governmental Authority
has been registered, has been maintained in good standing with the appropriate
Governmental Authorities, and has been maintained and operated

14

 

in all material
respects in accordance with its terms and is and for the past three years has
been in material compliance with all applicable Law; (iii) in the case of any
Foreign Plan that is
described in Section 4(b)(ii) of Exhibit B hereto, the fair market value
of the assets of each such funded Foreign Plan that is a defined benefit
pension plan (or termination indemnity plan), together with any accrued
contributions and applicable book reserve, is sufficient to procure or provide
for the liability for accrued benefits in all material respects with respect to
those current and former employees of the Company and its Subsidiaries that
participate in such Foreign Plan according to the generally accepted country
and plan-specific actuarial or other applicable assumptions and valuations most
recently used to determine employer contributions to or the funded status of
such Foreign Plans; (iv) all material contributions required to be made to such
Foreign Plan have been timely made; and (v) there are no actions, suits or
claims pending or, to the Knowledge of the GE Parties, threatened.

          (f)     Except as set forth in Section 3.15(f) of the Disclosure Schedule,
there are no material controversies pending, or to the Knowledge of the GE
Parties, threatened, between RMS, the Company or any of its Subsidiaries and
any of their respective employees.

          (g)     Except as set forth in Section 3.15(g) of the Disclosure Schedule, (i)
neither the Company nor its Subsidiaries is a party to or bound by any union
contract, or collective bargaining agreement, (ii) neither RMS, the Company nor
its Subsidiaries has agreed to recognize any union or other collective
bargaining unit, and (iii) no union or collective bargaining unit has been
certified as representing the employees of RMS, the Company or any of its
Subsidiaries to the Knowledge of the GE Parties, and no organizational attempt
has been made or threatened by or on behalf of any labor union or collective
bargaining unit with respect to any employees of RMS, the Company or any of its
Subsidiaries.

          (h)     With respect to each group health plan benefiting any current or
former employee of the Company or any member of the Controlled Group (as
defined below) that is subject to Section 4980B of the Code, the Company and
each member of the Controlled Group has complied in all material respects with
the continuation coverage requirements of Section 4980B of the Code and Part 6
of Subtitle B of the Title I of ERISA. For purposes of this Agreement, the
“Controlled Group” shall mean the Company and any trade or business (whether or
not incorporated) (A) under common control within the meaning of Section
4001(b)(1) of ERISA with the Company or (B) which, together with the Company,
is treated as a single employer under Section 414(t) of the Code.

          (i)     No defined benefit pension plan sponsored or maintained by the Company
or any member of the Controlled Group has incurred an accumulated funding
deficiency within the meaning of Section 412 of the Code, except as would not
have a Material Adverse Effect.

          (j)     Any representations directly or indirectly concerning employee benefit
plans, programs or arrangements made in this Section 3.15, other than in
Section 3.15(e) and Section 3.15(f), and in any other provision of this
Agreement are made only with respect to Employee Plans for Transferred
Employees assigned to operations in the United States.

15

 

          (k)     To the Knowledge of the GE Parties, no Senior Executive as identified
in Section 5.08 of this Agreement has stated or otherwise communicated an
intent to terminate his or her employment relationship with the Company or its
Subsidiaries.

           SECTION 3.16. Accounts Receivable. All accounts receivable of RMS, the
Company and its Subsidiaries, whether or not reflected in the balance sheets
included in the Financial Statements, represent sales actually made in the
ordinary course of business consistent with past practice.

          SECTION 3.17. Insurance. Section 3.17 of the Disclosure Schedule sets
forth a true and complete list of all current property and liability insurance
programs relating to the Assets, the business, or operations and employees of
RMS, the Company and its Subsidiaries.

          SECTION 3.18. Material Customers and Material Suppliers. Except as set
forth in Section 3.18 of the Disclosure Schedule, as of the date hereof, none
of the Material Customers or Material Suppliers of the Company and its
Subsidiaries has indicated to the GE Parties, the Company or its Subsidiaries
that it intends to terminate or materially reduce its business dealings with
the Company or its Subsidiaries and, to the Knowledge of the GE Parties, there
are no events or conditions existing on the date hereof (other than the
execution of this Agreement) that would reasonably be expected to cause any
Material Customer or Material Supplier to terminate or materially reduce its
business dealings with the Company or its Subsidiaries.

          SECTION 3.19. Related Party Transactions. Except as set forth in Section
3.19 of the Disclosure Schedule, none of the GE Parties, RMS, the Company or
its Subsidiaries have engaged in any Related Party Transactions.

          SECTION 3.20. Real Estate. (a) Section 3.20(a) of the Disclosure
Schedule contains a true, complete and correct list of the Leased Real Property
setting forth the annual rent for each such Leased Property. A true, complete
and correct copy of each Real Property Lease for which the annual rent is in
excess of $1 million (except for any such leases that will be assigned to GE
pursuant to Section 5.16) has been made available to the Acquiror. All
properties leased by RMS, the Company or its Subsidiaries are reflected in
Section 3.20(a) of the Disclosure Schedule. Except as set forth in Section
3.20(a) of the Disclosure Schedule, each Real Property Lease is in full force
and effect and (i) neither RMS, the Company nor any of its Subsidiaries has
violated, and the landlord has not waived, any of the terms or conditions of
any Real Property Lease in any material respect and (ii) all the covenants to
be performed by RMS, the Company or a Subsidiary and, to the Knowledge of the
GE Parties, the landlord under each Real Property Lease have been performed in
all material respects.

          (b)     Section 3.20(b) of the Disclosure Schedule contains a true, complete
and correct list of all Owned Real Properties.

          SECTION 3.21. Equity Interests. As of the date hereof, none of the Equity Interests are material to the
operations of the business of RMS, the Company and its Subsidiaries and none of
the Equity Interests constitute a Controlling interest in any Person.

          SECTION 3.22. Brokers. Except for Morgan Stanley & Co. Incorporated (the
“GE Parties’ Banker”), no broker, finder or investment banker is entitled to
any brokerage,

16

 

finder’s or other fee or commission in connection with the
transactions contemplated by this Agreement based upon arrangements made by or
on behalf of the GE Parties, RMS or the Company. The GE Parties are solely
responsible for the fees and expenses of the GE Parties’ Banker.

          SECTION 3.23. Financial Information. The line items for EBITDA, Pro Forma
EBITDA and Adjusted EBITDA set forth in the historical and proforma (including
normalizing adjustments) financial statements of the Company and its
Subsidiaries (including RMS as a consolidated Subsidiary of the Company) for
the periods ending December 31, 1999, 2000 and 2001 and the twelve-month period
ending June 30, 2002 included in the private placement memorandum or other
offering document included in the registration statement on Form S-1 or S-4
related to the Debt Financing will be, at the time such private placement
memorandum or other offering document becomes final, the same in all material
respects as the line items for Reported EBITDA, Pro Forma EBITDA and Adjusted
EBITDA set forth in the historical and proforma (including normalizing
adjustments) financial statements of the Company and its Subsidiaries included
in Schedule 3.23 hereto. For the purposes of this representation and warranty,
“Pro Forma EBITDA” shall mean income before taxes from the Regulation S-X
Article 11.02 pro forma financial statements for the applicable period plus
interest expense, depreciation expense and amortization expense for the
applicable period.

ARTICLE IV

REPRESENTATIONS AND WARRANTIES OF THE ACQUIROR

          The Acquiror represents and warrants to the GE Parties as follows:

          SECTION 4.01. Incorporation and Authority of the Acquiror. The Acquiror
is a corporation duly incorporated, validly existing and in good standing under
the Laws of the jurisdiction of its incorporation and has all necessary
corporate power to enter into, to consummate the transactions contemplated by,
and to carry out its obligations under, the Transaction Agreements. The
execution and delivery of the Transaction Agreements by the Acquiror, the
consummation by the Acquiror of the transactions contemplated by, and the
performance by the Acquiror of its obligations under, the Transaction
Agreements have been duly authorized by all requisite corporate action on the
part of the Acquiror. This Agreement and the Tax Matters Agreement have been,
and upon execution and delivery the other Ancillary Agreements to which it is a
party will be, duly executed and delivered by the Acquiror, and (assuming due
authorization, execution and delivery by the GE
Parties and the Company, as applicable) this Agreement and the Tax Matters
Agreement constitute, and upon execution and delivery the other Ancillary
Agreements will constitute, legal, valid and binding obligations of the
Acquiror enforceable against the Acquiror in accordance with their terms,
subject to the effect of any applicable bankruptcy, reorganization, insolvency,
moratorium, fraudulent conveyance or similar laws relating to or affecting
creditors’ rights generally and subject, as to enforceability, to the effect of
general principles of equity (regardless of whether such enforceability is
considered in a proceeding in equity or at law).

17

 

          SECTION 4.02. Qualification of the Acquiror. The Acquiror has the
corporate or other applicable power and authority to operate its business as
now conducted. The Acquiror is duly qualified as a foreign corporation to do
business, and is in good standing (or has the equivalent status), in the
jurisdictions where the character of its owned, operated or leased properties
or the nature of its activities makes such qualification necessary, except for
jurisdictions where the failure to be so qualified would not materially impair
or delay the ability of the Acquiror to consummate the transactions
contemplated by, or perform its obligations under, the Transaction Agreements.

          SECTION 4.03. No Conflict. Provided that all consents, approvals,
authorizations and other actions described in Section 4.04 have been obtained
or taken, and except as may result from the Transaction Financing or as set
forth in Section 4.03 of the Disclosure Schedule or as otherwise provided in
this Article IV, the execution, delivery and performance of the Transaction
Agreements by the Acquiror and the consummation of the transactions
contemplated by the Transaction Agreements by the Acquiror do not and will not
(a) violate or conflict with the Certificate of Incorporation or Bylaws (or
equivalent documents) of the Acquiror, (b) conflict with or violate any Law or
Governmental Order applicable to the Acquiror or (c) result in any material
breach of, or constitute a material default (or event which with the giving of
notice or lapse of time, or both, would become a material default) under, or
give to any Person any rights of termination, amendment, acceleration or
cancellation of, or result in the creation of any Lien on any of the assets or
properties of the Acquiror pursuant to, any material note, bond, mortgage,
indenture, contract, agreement, lease, license, permit, franchise or other
material instrument to which the Acquiror or any of its Subsidiaries is a party
or by which any of such assets or properties is bound or affected, except, in
the case of clause (c), for Permitted Liens.

          SECTION 4.04. Consents and Approvals. The execution and delivery of the
Transaction Agreements by the Acquiror do not, and the performance of the
Transaction Agreements and the consummation of the transactions contemplated by
the Transaction Agreements by the Acquiror will not, require any consent,
approval, authorization or other action by, or any filing with or notification
to, any Governmental Authority, except (a) the notification and waiting period
requirements of the HSR Act and applicable filings or approvals under non-U.S.
antitrust and competition laws, (b) where failure to obtain such consent,
approval, authorization or action, or to make such filing or notification,
would not prevent or delay the Acquiror from consummating the transactions
contemplated by or performing any of its material obligations under the
Transaction Agreements,
(c) as may be necessary as a result of the Transaction Financing relating
to the GE Parties or their Subsidiaries, or (d) as set forth in Section 4.04 of
the Disclosure Schedule.

          SECTION 4.05. Absence of Litigation; Compliance with Laws. (a) No Action
is pending, or to the knowledge of the Acquiror threatened, that seeks to, or
would reasonably be expected to, materially impair or delay the ability of the
Acquiror to consummate the transactions contemplated by, or perform its
obligations under, the Transaction Agreements.

          (b)     The Acquiror is not in violation of any Laws or Governmental Orders
applicable to it or by which any of its material assets are bound or affected,
except for violations the existence of which would not reasonably be expected
to materially impair or delay the ability

18

 

of the Acquiror to consummate the
transactions contemplated by, or perform its obligations under, the Transaction
Agreements.

          SECTION 4.06. Securities Matters. The Shares are being acquired by the
Acquiror for its own account and without a view to the public distribution or
sale of the Shares. The Acquiror has sufficient knowledge and experience in
financial and business matters so as to be capable of evaluating the merits and
risks of its investment in the Shares, and the Acquiror is capable of bearing
the economic risks of such investment, including a complete loss of its
investment in the Shares. The Acquiror understands and agrees that it may not
sell or dispose of any of the Shares other than pursuant to a registered
offering in compliance with, or in a transaction exempt from, the registration
requirements of the Securities Act.

          SECTION 4.07. Investigation. The Acquiror acknowledges and agrees that it
(i) has made its own inquiry and investigation into, and, based thereon, has
formed an independent judgment concerning, the Company and its Subsidiaries and
their business and (ii) has been furnished with or given adequate access to
such information about the Company, its Subsidiaries and their business as it
has requested. The Acquiror further acknowledges and agrees that the only
representations, warranties, covenants, and agreements made by the GE Parties
are the representations, warranties, covenants, and agreements made in this
Agreement and the Tax Matters Agreement and the Acquiror has not relied upon
any other representations or other information made or supplied by or on behalf
of the GE Parties or by any Affiliate or Representative of the GE Parties.

          SECTION 4.08. Brokers. Except for Francisco Partners GP, LLC, Credit
Suisse First Boston Corporation (“CSFB”), and Goldman Sachs & Co.
(collectively, the “Acquiror’s Bankers”), no broker, finder or investment
banker is entitled to any brokerage, finder’s or other fee or commission in
connection with the transactions contemplated by this Agreement based upon
arrangements made by or on behalf of the Acquiror. The Acquiror is solely
responsible for the fees and expenses of the Acquiror’s Bankers.

          SECTION 4.09. Financing. (a) The Acquiror has received, executed,
accepted and delivered to the GE Parties a commitment letter from CSFB dated
June 21, 2002 (the “Commitment Letter”), pursuant to which CSFB has committed,
subject to the terms and conditions set forth in the Commitment Letter, to
arrange and complete $445 million of debt financing for the Company and its
business including the establishment of credit facilities and the offer and
issuance of debt securities as set forth in the Commitment Letter (the “Debt
Financing”). The obligation to fund the Debt Financing under the Commitment
Letter is not subject to any conditions other than as set forth in the
Commitment Letter.

          (b)     The Acquiror has received, executed, accepted and delivered to the GE
Parties an equity financing letter (the “Equity Financing Letter”) from
Francisco Partners, L.P. (the “Sponsor”) dated June 21, 2002, pursuant to which
the Sponsor has agreed, subject to the terms and conditions set forth in the
Equity Financing Letter, to provide $500 million of equity financing to the
Acquiror (the “Equity Financing”) and such amount, together with the Debt
Financing, represents all of the funds required by the Acquiror to consummate
the transactions contemplated herein; provided, however, that the aggregate
amount of Equity Financing may be reduced by that portion of the Debt Financing
which is in excess of $275 million. The obligation

19

 

to provide the Equity
Financing is not subject to any condition other than as set forth in the Equity
Financing Letter.

          (c)     As of the date hereof, the Acquiror knows of no events or conditions
existing that would reasonably be expected to delay, impair, impede or
frustrate the Transaction Financing.

ARTICLE V

ADDITIONAL AGREEMENTS

          SECTION 5.01. Conduct of Business Prior to the Closing. Except as
otherwise contemplated by or necessary to effectuate the Transaction Agreements
and except for matters identified in Section 5.01 of the Disclosure Schedule,
from the date of this Agreement through the Closing, unless the Acquiror
otherwise consents in advance (which consent shall not be unreasonably withheld
or delayed), the GE Parties will implement the Restructuring identified in
Section 5.16 and the Other Transactions identified in Section 5.26 and will
cause RMS, the Company and its Subsidiaries to (a) conduct the business of RMS,
the Company and its Subsidiaries in the ordinary course consistent with past
practice, (b) use reasonable efforts to preserve intact their business
organizations, keep available the services of executive officers and key
employees of RMS, the Company and its Material Subsidiaries and preserve the
current significant business relationships that RMS, the Company and its
Material Subsidiaries have with their respective Customers and suppliers, and
(c) not do any of the following:

		
	 	     (i)     except in the ordinary course of business or to evidence Liens
referred to in Sections 3.03 and 3.11(b) consistent with past practice,
grant any Lien (other than a Permitted Lien) on any Asset (whether
tangible or intangible);
	 
	 	     (ii)     acquire (by merger, consolidation, acquisition of stock or
assets or otherwise) any corporation, partnership or other business
organization or division for an amount of consideration in excess of $1
million for any individual transaction or $5 million in the aggregate for
all such transactions;
	 
	 	     (iii)     incur any Indebtedness or issue any debt securities or assume,
grant, guarantee or endorse, or otherwise as an accommodation become
responsible for, the obligations of any Person, or make any loans,
advances (other than in the ordinary course of business) or distributions
of cash (other than by RMS, the Company to GEII or by any Subsidiary of
the Company to RMS, the Company or any other Subsidiary of the Company or
RMS, and other than any payments and obligations made pursuant to the
Notes) for individual amounts in excess of $10 million or in the
aggregate in excess of $20 million, provided, however, that at the time
of the Closing, there shall be no Indebtedness of RMS, the Company and
its Subsidiaries then outstanding;
	 
	 	     (iv)     issue or sell any additional shares of the capital stock of, or
other equity interests in, RMS, the Company or its Subsidiaries, or
securities convertible into or exchangeable for such shares or equity
interests, or issue or grant any options, warrants,

20

 

		
	 	calls, subscription
rights or other rights of any kind to acquire additional shares of such
capital stock, such other equity interests, or such securities;
	 
	 	     (v)     sell, transfer, lease, sublease or otherwise dispose of any
Assets having a value in excess of $2 million other than in the ordinary
course of business consistent with past practice;
	 
	 	     (vi)    in any material respect, (A) grant any increase, or announce
any increase, in the wages, salaries, compensation, bonuses, incentives,
pension or other benefits payable by RMS, the Company or any of its
Subsidiaries to any of their respective employees, including any increase
or change pursuant to any Employee Plan or (B) establish or increase or
promise to increase any benefits under any Employee Plan, in either case
except as required by Law or any contract or involving ordinary increases
consistent with the past practice of RMS, the Company or such Subsidiary
or their Affiliates, including any changes to pension or other benefits
that are applicable to the employees of RMS, the Company and GE
generally;
	 
	 	     (vii)   make any change in any method of accounting or accounting
practice or policy used by the Company or RMS in the preparation of its
consolidated financial statements, other than such changes as are
consistent with the Transaction Accounting Principles or changes required
by U.S. GAAP or applying generally to GE;
	 
	 	     (viii)  enter into any Material Contracts (other than Material
Contracts with Customers or Suppliers in the ordinary course of
business);
	 
	 	     (ix)    engage in any Related Party Transactions outside the ordinary
course of business consistent with past practice;
	 
	 	     (x)     make any amendment to its Certificate of Incorporation (or
equivalent document) or Bylaws (or equivalent document) or other
organizational and governing documents of RMS, the Company or any
Subsidiaries;
	 
	 	     (xi)    other than in the ordinary course of business consistent with
past practice or as contemplated by the terms of this Agreement or any
Ancillary Agreement, assign, transfer, grant a license under or any
interest in, any Intellectual Property having a value in excess of $2
million and used by RMS, the Company or any Subsidiary; or
	 
	 	     (xii)   enter into any legally binding commitment with respect to any
of the foregoing.

          SECTION 5.02. Access to Information. (a) From the date of this Agreement
until the Closing Date, upon reasonable prior notice, and except as determined
in good faith to be appropriate to ensure compliance with any applicable Laws
and subject to any applicable privileges (including the attorney-client
privilege) and contractual confidentiality obligations, the GE Parties shall,
shall cause each of RMS, the Company and its Subsidiaries and shall use
reasonable efforts to cause each of their respective Representatives to (i)
afford the Representatives of the Acquiror reasonable access, during normal
business hours, to the offices, properties, books and records of the business,
RMS, the Company and its Subsidiaries, and

21

 

(ii)  furnish to the Representatives
of the Acquiror such additional financial and operating data and other
information regarding the business of RMS, the Company and its Subsidiaries as
the Acquiror may from time to time reasonably request; provided, however, that
such investigation shall not unreasonably interfere with the business or the
operations of the Company or its Subsidiaries, the GE Parties or any of their
Affiliates; and provided further, however, that the auditors and accountants of
the GE Parties or any of their Affiliates or RMS, the Company or its
Subsidiaries shall not be obliged to make any work papers available to any
Person unless and until such Person has signed a customary agreement relating
to such access to work papers in form and substance reasonably acceptable to
such auditors or accountants. If so requested by the GE Parties, the Acquiror
shall enter into a customary joint defense agreement with the GE Parties, RMS,
the Company and its Subsidiaries with respect to any information to be provided
to the Acquiror pursuant to this Section 5.02(a).

          (b)     In addition to the provisions of Section 5.03, from and after the
Closing Date, in connection with any reasonable business purpose, including the
preparation of Tax Returns and the determination of any matter relating to the
rights or obligations of the GE Parties or any of their Affiliates under any of
the Transaction Agreements, upon reasonable prior notice, and except as
determined in good faith to be appropriate to ensure compliance with any
applicable Laws and subject to any applicable privileges (including the
attorney-client privilege), the Acquiror shall and shall cause its
Representatives to (i) afford the Representatives of the GE Parties and their
Affiliates reasonable access, during normal business hours, to the offices,
properties, books and records of the Acquiror and its Affiliates in respect of
RMS, the Company and its Subsidiaries, (ii) furnish to the Representatives of
the GE Parties and their Affiliates such
additional financial and other information regarding the Company, its
Subsidiaries and their Controlled Affiliates and the business of RMS, the
Company and its Subsidiaries as the GE Parties or their Representatives may
from time to time reasonably request and (iii) make available to the
Representatives of the GE Parties and their Affiliates the employees of the
Acquiror and its Affiliates in respect of the Company and its Subsidiaries and
their Controlled Affiliates and their business whose assistance, expertise,
testimony, notes and recollections or presence is necessary to assist the GE
Parties in connection with the GE Parties’ inquiries for any of the purposes
referred to above, including the presence of such persons as witnesses in
hearings or trials for such purposes; provided, however, that such
investigation shall not unreasonably interfere with the business or operations
of the Acquiror or any of its Affiliates; and provided further, however, that
the auditors and accountants of the Acquiror and its Affiliates shall not be
obligated to make any work papers available to any Person unless and until such
Person has signed a customary agreement relating to such access to work papers
in form and substance reasonably acceptable to such auditors or accountants.
If so requested by the Acquiror, the GE Parties shall enter into a customary
joint defense agreement with the Acquiror and its Affiliates with respect to
any information to be provided to the GE Parties pursuant to this Section
5.02(b).

          (c)     Notwithstanding the foregoing, the GE Parties shall not be required,
prior to the Closing, to disclose, or cause the disclosure of, to the Acquiror,
its Affiliates or its Representatives (or provide access to any offices,
properties, books or records of the GE Parties or any of their Affiliates that
could result in the disclosure to such persons or others of) any information
restricted by confidentiality or by other contractual obligation relating to
trade secrets, proprietary know how, processes or patent, trademark, tradename,
service mark or copyright applications or product development, or pricing and
marketing plans, nor shall the GE

22

 

Parties be required to permit or cause others
to permit the Acquiror, its Affiliates or its Representatives to have access to
or to copy or remove from the offices or properties of the GE Parties or any of
their Affiliates any documents, drawings or other materials that might reveal
any such confidential information. Except as set forth on Section 5.02(c) of
the Disclosure Schedule, none of the information covered by this Section
5.02(c) is material to the business of RMS, the Company and its Subsidiaries as
conducted on the date of this Agreement. The GE Parties shall use their
commercially reasonable efforts to obtain the amendment of any confidentiality
or other contractual obligation set forth on Section 5.02(c) of the Disclosure
Schedule in order to permit the Acquiror access to the relevant material
information.

          SECTION 5.03. Preservation of Books and Records. The GE Parties and their
Affiliates shall have the right to retain copies of all books and records of
RMS, the Company and its Subsidiaries relating to periods ending on or prior to
the Closing Date. The Acquiror agrees that it shall preserve and keep or cause
to be preserved and kept all original books and records in respect of RMS, the
Company and its Subsidiaries in the possession of the Acquiror or its
Affiliates for the longer of any applicable statute of limitations and a period
of six years from the Closing Date. During such six-year or longer period,
Representatives of the GE Parties shall, upon reasonable notice and for any
reasonable business purpose, have access during normal business hours to
examine, inspect and copy such books and records. During such six-year period,
the Acquiror shall provide the GE Parties with, or cause to be provided to the
GE Parties, such original books and records of RMS, the Company as the GE
Parties shall reasonably request in connection with any Action to which
the GE Parties are parties or in connection with the requirements of any
Law applicable to the GE Parties. The GE Parties shall return such original
books and records to the Acquiror or such Affiliate as soon as such books and
records are no longer needed in connection with the circumstances described in
the immediately preceding sentence. After such six-year or longer period,
before the Acquiror or any Affiliate shall dispose of any of such books and
records, the Acquiror shall give at least 90 days’ prior written notice of such
intention to dispose to the GE Parties, and the GE Parties shall be given an
opportunity, at their cost and expense, to remove and retain all or any part of
such books and records as the GE Parties may elect. If so requested by the
Acquiror, the GE Parties shall enter into a customary joint defense agreement
with the Acquiror or such Affiliate with respect to any information to be
provided to the GE Parties pursuant to this Section.

          SECTION 5.04. Confidentiality. (a) The terms of the letter agreement
dated April 5, 2002, as amended, including Annex A (the “Confidentiality
Agreement”), between Francisco Partners, L.P., GE and Deloitte & Touche are
incorporated into this Agreement by reference and shall continue in full force
and effect until the Closing, at which time the confidentiality obligations
under the Confidentiality Agreement shall terminate; provided, however, that
the Acquiror’s confidentiality obligations shall terminate only in respect of
that portion of the Evaluation Material (as defined in the Confidentiality
Agreement) exclusively relating to the business of the RMS, Company and its
Subsidiaries. If, for any reason, the sale of the Shares is not consummated,
the Confidentiality Agreement shall nonetheless continue in full force and
effect. Notwithstanding anything to the contrary in this Section 5.04, the GE
Parties shall have a continuing obligation to keep confidential all Evaluation
Material in respect of the business of RMS, the Company and its Subsidiaries as
set forth in Section 5.04(b) below.

23

 

          (b)     For a period of five (5) years following the Closing, the GE Parties
shall, and shall cause their respective Controlled Affiliates to maintain the
Confidential Information in confidence, and shall not disclose divulge or
otherwise communicate such Confidential Information to any Third Party, or use
it for any purpose, except pursuant to, and in order to carry out, the terms
and objectives of this Agreement or any Ancillary Agreement, and hereby agree
to exercise every reasonable precaution to prevent and restrain the
unauthorized disclosure of such Confidential Information by any of their
respective directors, officers, employees, consultants, advisors or agents;
provided, however, that with respect to all Confidential Information relating
to trade secrets, the above provisions shall apply from and at all times after
the Closing Date. For purposes of this Section 5.04(b), “Confidential
Information” means all Evaluation Material relating to the business of the
Company and its Subsidiaries.

          (c)     The provisions of Section 5.04(b) shall not apply to any Confidential
Information which:

		
	 	     (i)     either before or after the Closing Date becomes published or
generally known to the public, through no fault or omission on the part
of the GE Parties or their respective Controlled Affiliates; or
	 
	 	     (ii)     is required to be disclosed by the GE Parties or their
respective Affiliates, or any of them, to comply with applicable Laws or
to defend or prosecute litigation, provided that GE provides prior
written notice of such disclosure to the Acquiror, RMS and the Company
and takes reasonable and lawful actions to avoid and/or minimize the
degree of such disclosure,

          (d)     At or prior to the Closing, the GE Parties will assign to RMS or the
Company all of their respective rights, title and interest to any
confidentiality agreements entered into by any of the GE Parties with any Third
Party (other than the Acquiror and its Affiliates) in connection with or
relating to the possible sale of the Company.

          SECTION 5.05. Regulatory and Other Authorizations; Consents. (a) The
Acquiror and the GE Parties shall use their commercially reasonable efforts to
promptly obtain all authorizations, consents, orders and approvals of all
federal, state, local and non-U.S. regulatory bodies and officials that may be
or become necessary for their execution and delivery of, and the performance of
their obligations pursuant to, and the consummation of the transactions
contemplated by, the Transaction Agreements. The GE Parties will cooperate
with the reasonable requests of the Acquiror in promptly seeking to obtain all
such authorizations, consents, orders and approvals. Neither the GE Parties
nor the Acquiror shall take any action that it should be reasonably aware would
have the effect of delaying, impairing, impeding or frustrating the receipt of
any required approvals.

          (b)     GE and the Acquiror each agree to make an appropriate filing of a
notification and report form pursuant to the HSR Act with respect to the
transactions contemplated by this Agreement within 10 Business Days after the
date of this Agreement and to supply promptly any additional information and
documentary material that may be requested pursuant to the HSR Act. In
addition, each party agrees to make promptly any filing that may be required
under any other antitrust or competition law or by any other antitrust or
competition

24

 

authority. The filing fees associated with the HSR Act filings and
any other similar filings required in any other jurisdictions shall be shared
equally by GE and the Acquiror.

          (c)     Each party to this Agreement shall promptly notify the other parties
of any communication it receives from any Governmental Authority relating to
the matters that are the subject of this Agreement and permit the other parties
to review in advance any proposed communication by such party to any
Governmental Authority and shall provide each other with copies of all
correspondence, filings or communications between them or any of their
Representatives, on the one hand, and any Governmental Authority or members of
its staff, on the other hand. No party to this Agreement shall agree to
participate in any meeting with any Governmental Authority in respect of any
filings, investigation or other inquiry unless it consults with the other
parties in advance and, to the extent permitted by such Governmental Authority,
gives the other parties the opportunity to attend and participate at such
meeting. Subject to the Confidentiality Agreement, the parties to this
Agreement will coordinate and cooperate fully with each other in exchanging
such information and providing such assistance as the other parties may
reasonably request in connection with the foregoing and in seeking early
termination of any applicable waiting periods under the HSR Act.

          (d)     Each party to this Agreement agrees to cooperate in obtaining any
other consents and approvals that may be required in connection with the
transactions contemplated by the Transaction Agreements;
provided, however,
that the GE Parties shall not be required to compensate any third party to
obtain any such consent or approval.

          SECTION 5.06. Insurance. (a) From and after the Closing Date, RMS, the
Company and its Subsidiaries shall cease to be insured by the GE Parties’ or
their Affiliates’ (other than RMS’s or the Company’s) insurance policies or by
any of their self-insured programs. With respect to events or circumstances
relating to RMS, the Company or its Subsidiaries that occurred or existed prior
to the Closing Date that are covered by the GE Parties’ and their Affiliates’
occurrence based third party insurance policies and their self-insured Workers’
Compensation programs in the states of Ohio, Maine, Massachusetts and Kentucky,
the Acquiror may make claims under such policies and programs; provided,
however, that by making any such claims, the Acquiror agrees to reimburse the
GE Parties for any increased or administrative costs incurred by the GE Parties
as a result of such claims, including any prospective premium adjustments
associated with such coverage, as such amounts are determined in accordance
with those policies and programs generally applicable from time to time to the
GE Parties and their Affiliates. As of the fifth anniversary of this Agreement
(or such shorter period as may be provided by applicable Law), the Acquiror
shall no longer have access to such occurrence based insurance policies or to
the self-insured Workers’ Compensation programs of the GE Parties or their
Affiliates (other than RMS or the Company) in the states of Ohio, Maine,
Massachusetts and Kentucky and the Acquiror shall assume full responsibility
for, and release the GE Parties and their Affiliates (other than RMS or the
Company) from, all liability for claims, known or unknown, resulting from
occurrences prior to the Closing Date.

          (b)     With respect to any open claims against the GE Parties’ insurance
policies reported by RMS or the Company or its Subsidiaries prior to the
Closing Date, the GE Parties agree to remit any net proceeds they realize from
such claims to the Acquiror upon full and final

25

 

settlement of such claims;
provided that the Acquiror complies with the requirements specified in Section
5.06(a).

          SECTION 5.07. Letters of Credit; Other Obligations. The Acquiror agrees
to use its reasonable best efforts (a) to arrange for substitute letters of
credit, Acquiror guarantees and other obligations to replace (i) the letters of
credit, guarantees and other contractual obligations entered into by or on
behalf of the GE Parties or any of their Affiliates (other than RMS or the
Company or its Subsidiaries) (together, the “GE Parties’ LCs”) outstanding as
of the date of this Agreement in connection with RMS or the Company or its
Subsidiaries, all of which are set forth in Section 5.07 of the Disclosure
Schedule, and (ii) any GE Parties’ LCs entered into in the ordinary course of
business consistent with past practice on or after the date of this Agreement
and prior to the Closing or (b) to assume all obligations under each GE
Parties’ LC, obtaining from the creditor or other counterparty a full release
of all parties liable, directly or indirectly, for reimbursement to the
creditor or fulfillment of other obligations to a counterparty in connection
with amounts drawn under a GE Parties’ LC. The Acquiror further agrees that to
the extent the beneficiary or counterparty under
any GE Parties’ LC refuses to accept any such substitute letter of credit,

the Acquiror guarantee or other obligation proffered by the Acquiror, the
Acquiror shall indemnify, defend and hold harmless the GE Parties against and
reimburse the GE Parties for any and all amounts paid, including costs or
expenses in connection with such GE Parties’ LCs, including the GE Parties’
expenses in maintaining such GE Parties’ LCs whether or not any such GE
Parties’ LC is drawn upon or required to be performed, and shall in any event
promptly reimburse the GE Parties to the extent any GE Parties’ LC is called
upon and the GE Parties or their Affiliates make any payment or are obligated
to reimburse the party issuing the GE Parties’ LC. At the request of the GE
Parties, the Acquiror shall provide the GE Parties with letters of credit in an
amount equal to the GE Parties’ and their Affiliates’ entire potential
liability pursuant to the immediately preceding sentence.

          SECTION 5.08. No Solicitation of Employees. For a period of 24 months
from the Closing Date, neither GE nor any of its Subsidiaries shall, directly
or indirectly, induce or attempt to induce any of the officers or employees of
RMS, the Company or any of its Subsidiaries to leave the employ of RMS, the
Company or any of its Subsidiaries or violate the terms of their contracts, or
any employment arrangements, with RMS, the Company or any of its Subsidiaries;
provided, however, that GE or any Subsidiary of GE may solicit for employment
with GE any of the officers or employees of the Company or any of its
Subsidiaries who are discharged by the Company or any of its Subsidiaries other
than for cause and provided further that nothing in this Section 5.08 shall
prohibit GE or any Subsidiary of GE from employing any Person who contacts it
on his or her own initiative or as a result of a general solicitation to the
public or general advertising or from the use of an independent employment
agency or search firm whose efforts are not specifically directed at such
Persons. Notwithstanding the foregoing, provided that each senior executive of
RMS or the Company (the “Senior Executive”) listed in Section 5.08 of the
Disclosure Schedule is offered a comparable position with RMS or the Company at
Closing on comparable terms for a period of 24 months from the Closing Date,
neither GE nor any of its Subsidiaries shall, directly or indirectly, hire any
Senior Executive; provided, however, that GE or any Subsidiary of GE may hire
any Senior Executive who is later discharged by RMS or the Company or any of
its Subsidiaries other than for cause.

26

 

          SECTION 5.09. Termination of Rights to the GE Name and GE Marks. The
Acquiror acknowledges and agrees that, except as otherwise provided in this
Section 5.09 or in Section 5.18 or as permitted by a duly authorized
representative of the GE Parties in writing, following the Closing Date, the
Acquiror and its Affiliates (including RMS, the Company and the Company’s
Subsidiaries) shall cease and discontinue all uses of the GE name and GE Marks,
including GE (in block letters or otherwise), General Electric Company, General
Electric, GE Information Services and GEIS, GE Global eXchange Services, GE
Interbusiness Operations and GEIO, either alone or in combination with other
words and all marks, trade dress, logos, monograms and other source identifiers
similar to any of the foregoing or embodying any of the foregoing alone or in
combination with other words (collectively the “GE Name and GE Marks”). The
Acquiror, for itself and its Affiliates, agrees that the rights of the Company
and its Affiliates to the GE Name or GE Marks pursuant to the terms of
trademark agreements between GE and its Affiliates on the one hand and RMS, the
Company and its
Affiliates on the other shall terminate on the Closing Date. As promptly
as practicable after the Closing Date, and in no event later than six months
after the Closing Date, the Acquiror and its Affiliates shall relabel, destroy
or exhaust all materials bearing the GE Name and GE Marks, including signage,
advertising, promotional materials, software, packaging, inventory, electronic
materials, collateral goods, stationery, business cards, web sites and domain
names and other materials, and make all filings with any office, agency or body
to effect the elimination of any use of the GE Name and GE Marks (other than as
permitted by Section 5.18) from the businesses of RMS, the Company and its
Affiliates, so as to bring the Acquiror and its Affiliates into compliance with
this Section 5.09, provided that (other than as permitted by Section 5.18) the
Acquiror shall commence the removal of the GE Name and GE Marks from all such
materials immediately following the Closing Date; provided further that RMS or
the Company shall be permitted to refer to itself in such materials as a former
subsidiary of GE for twenty four (24) months after the Closing Date but only if
GE has approved (such approval not to be unreasonably withheld) such materials
prior to their first use by RMS or the Company. Failure of GE to affirmatively
reject the right to identify RMS or the Company as a former subsidiary of GE in
such materials, or to request additional time to review such materials, within
fifteen (15) Business Days of their submission to GE shall be deemed approval.
The Acquiror, for itself and its Affiliates, acknowledges and agrees that,
except as otherwise expressly provided in this Section 5.09 or in Section 5.18,
neither the Acquiror nor any of its Affiliates shall have any rights in the GE
Name and GE Marks and neither the Acquiror nor any of its Affiliates shall
contest the ownership or validity of any rights of GE or any of its Affiliates
in or to the GE Name and GE Marks. The Acquiror, for itself and its
Affiliates, agrees that use of the GE Name and GE Marks during the applicable
period authorized by this Section 5.09 shall be only with respect to goods and
services of a level of quality equal to or greater than the quality of goods
and services with respect to which RMS or the Company used the GE Name and GE
Marks prior to Closing. The Acquiror shall take all necessary action to ensure
that other users of the GE Name and GE Marks, whose rights terminate upon the
Closing pursuant to this Section 5.09, shall cease use of the GE Name and GE
Marks, except as expressly authorized thereafter by GE. The Acquiror, for
itself and its Affiliates, agrees that after
 the Closing Date the Acquiror and
its Affiliates will not expressly, or by implication, nor at any time use the
GE Name and GE Marks to, do business as or represent themselves as GE or its
Affiliates. Acquiror may, for a period of twenty four (24) months after the
Closing Date, refer to GE and its Affiliates as a Customer in appropriate sales
and marketing materials; provided that such Customer relationship is in fact
the case and only if GE has

27

 

approved (such approval not to be unreasonably
withheld) such materials prior to their first use by RMS or the Company.
Failure of GE to affirmatively reject the right to identify GE and its
Subsidiaries as a Customer of RMS or the Company in such materials, or to
request additional time to review such materials, within fifteen (15) Business
Days of their submission to GE shall be deemed approval. In addition, GE, in
its capacity as a Customer, agrees to serve at Acquiror’s reasonable request,
and at Acquiror’s expense, as a positive reference to Customers and potential
Customers; provided that the experience of GE as a Customer prior to and at the
time of Acquiror’s request has been positive and only if GE has approved (such
approval not to be unreasonably withheld) the form (whether written or oral) of
such reference prior to its first use by RMS or the Company. Failure of GE to
affirmatively reject the form of such positive reference, or to request
additional time to review the form of such positive reference, within fifteen
(15) Business Days of its submission to GE shall be deemed approval. GE agrees
not to object to the use by the Acquiror in the business of the
following marks, provided that they are not used in combination with the
GE Name and GE Marks: “Global eXchange Services,” “Tradeweb,” “Replenishment
Expert,” “Desktop *EDI,” “TIE,” and “Trading Information Exchange.” None of the
GE Parties nor any of its Subsidiaries shall use, or permit any other Person
through license or otherwise to use, the trademarks “GE Information Services”
or “GE Global Exchange Services” as a trademark in connection with goods and
services of the type sold by RMS, the Company and its Subsidiaries in the
conduct of their business as of the date hereof. Notwithstanding the
foregoing, nothing herein shall limit the rights of the GE Parties and their
Affiliates to use the foregoing listed trademarks for non-trademark or fair use
purposes. Nothing herein shall limit the GE Parties’ and their Controlled
Affiliates’ rights to use “GEIS” in connection with the business of, or in
reference to, GE Industrial Systems.

          SECTION 5.10. Benefits of Global Software Development Services. GE shall
use its reasonable best efforts to establish such arrangements as it deems
appropriate to enable RMS or the Company (immediately following the Closing) to
avail itself of the same or substantially similar benefits that RMS or the
Company now enjoys under the agreements with entities providing global software
development services, provided that the Company agrees to be bound by the same
or substantially similar obligations to which the Company or GE on behalf of
RMS or the Company is now subject in respect of such agreements and that GE
shall not be required to undertake any obligations in respect of RMS or the
Company under such arrangements.

          SECTION 5.11. Intellectual Property Agreement and License. At or prior to
the Closing, GE or an applicable Affiliate of GE, RMS and the Acquiror shall
execute and deliver an Intellectual Property Agreement and License in
substantially the form set forth in Exhibit H attached hereto (the
“Intellectual Property Agreement and License”).

          SECTION 5.12. Further Action Regarding Intellectual Property. (a)
Subject to the limitations of Sections 5.09 and 5.18 of this Agreement, if at
any time after the Closing Date, GE, the Acquiror, RMS, the Company or any
Subsidiary identifies any Intellectual Property (excluding any Trademarks (as
defined in the Intellectual Property Agreement and License)) then owned by GE
that as of the Closing Date was specific to and used primarily in connection
with the business of RMS, the Company and its Subsidiaries and was not
previously transferred by GE to RMS, the Company or its Subsidiaries, then, to
the extent it has the right to do so, GE shall transfer and assign all of its
right, title and interest in and to such Intellectual Property to

28

 

RMS or the
Company for no additional consideration. Any Intellectual Property assigned by
GE to RMS or the Company pursuant to this Section 5.12(a) shall be licensed
back in accordance with the terms of the Intellectual Property Agreement and
License.

          (b)     If, after the Closing Date, GE, RMS, the Company or the Acquiror
identifies any Intellectual Property (excluding any Trademarks (as defined in
the Intellectual Property Agreement and License)) owned by RMS, the Company or
its Subsidiaries that was
transferred by GE or its Subsidiaries to RMS, the Company or its
Subsidiaries prior to the Closing Date which was not used primarily in
connection with the business of RMS, the Company or its Subsidiaries as of the
Closing Date, then, to the extent it has a right to do so, RMS, the Company or
its Subsidiary shall transfer and assign, all of its right, title and interest
in and to such Intellectual Property to GE or its designated Affiliates for no
additional consideration. Any Intellectual Property assigned by RMS, the
Company or its Subsidiaries to GE pursuant to this Section 5.12(b) shall be
licensed back to RMS, the Company in accordance with the terms of the
Intellectual Property Agreement and License.

          SECTION 5.13. Services. At or prior to the Closing, GE or an Affiliate of
GE, RMS and the Acquiror shall execute and deliver a services agreement
containing those terms set forth in the term sheet contained in Exhibit E and
such other terms as the parties to such agreement may agree (the “Services
Agreement”).

          SECTION 5.14. Further Action. The GE Parties and the Acquiror shall each
execute and deliver, or shall cause to be executed and delivered, such
documents and other papers and shall take, or shall cause to be taken, such
further actions as may be reasonably required to carry out the provisions of

the Transaction Agreements and give effect to the transactions contemplated by
the Transaction Agreements.

          SECTION 5.15. Non-Competition. (a) For a period of three years from the
Closing Date (the “Non-Compete Period”), except as permitted in Section
5.15(b), neither GE nor any of its Subsidiaries shall, directly or indirectly,
engage in the EDI Business as conducted by RMS, the Company or its Subsidiaries
on the Closing Date and as proposed to be conducted by RMS, the Company or its
Subsidiaries as provided in the Long Range Forecasts of the Company for the
period ending December 31, 2004 prepared by the management of the Company, a
copy of which is included in Section 5.15(a) of the Disclosure Schedule,
including, without limitation, by (i) engaging or investing in, (ii) owning,
managing, operating, financing, or controlling, or participating in the
ownership, management, operation, financing, or control of, or (iii) lending
GE’s name to, consulting with or for, or otherwise rendering advice related
to, that portion of any business that engages in the EDI Business. In
addition, except as permitted in Section 5.15(b), during the Non-Compete Period
neither GE nor any of its Subsidiaries shall acquire (by merger, stock
purchase, asset purchase or otherwise) or otherwise acquire Control over any of
the Persons or businesses (or any successors in interest thereto) listed in
Section 5.15(a) of the Disclosure Schedule. This Section 5.15 shall cease to
be applicable to any Person at such time as such Person is no longer a
Subsidiary of, or otherwise Controlled by, GE or any Subsidiary or controlled
Affiliate of GE.

          (b)     Notwithstanding the provisions of Section 5.15(a) and without
implicitly agreeing that the following activities would be subject to the
provision of Section 5.15(a),

29

 

nothing in this Agreement shall preclude,
prohibit or restrict GE or any of its Subsidiaries from
engaging in any manner in (i) any Financial Services Business, (ii) any De
Minimis Business or (iii) any business activity that would otherwise violate
this Section 5.15 that is acquired from any Person (an “Acquired Business”) or
is carried on by any Person that is acquired by or combined with GE or a
Subsidiary of GE, or otherwise becomes a direct or indirect Subsidiary of GE or
any Subsidiary of GE after the date of this Agreement (an “Acquired Company”),
provided that, within one year after the purchase or other acquisition of the
Acquired Business or the Acquired Company, GE or such Subsidiary disposes of
(or enters into a binding agreement to dispose of) the Acquired Business or the
relevant portion of the Acquired Company’s business or securities or at the
expiration of the one year period, the business of the Acquired Company
complies with this Section 5.15.

          (c)     The GE Parties shall not, and shall cause each of its Subsidiaries not
to, at any time, publicly disparage, criticize or ridicule, or otherwise engage
in any conduct that is injurious to the reputation of the Company or any of its
Subsidiaries in the performance of the business of RMS, the Company and its
Subsidiaries.

          (d)     If it is determined by a final, nonappealable Governmental Order that
any of the GE Parties has willfully, knowingly or intentionally violated any of
their obligations under this Section 5.15, then the Non-Compete Period
automatically will be extended by a period of time equal in length to the
period during which such violation or violations occurred.

          SECTION 5.16. Certain Restructuring Liabilities. (a) At or prior to
Closing, the GE Parties shall cause the agreements set forth in Section 5.16(a)
of the Disclosure Schedule (the “Assigned Agreements”) to be assigned to GE
and, thereafter, GE shall assume, and shall be responsible for paying,
performing, and discharging when due, and RMS, the Company and its Subsidiaries
shall not retain nor have any responsibility for, at the Company’s discretion,
up to $12.5 million of liabilities arising from or in connection with the
Assigned Agreements.

          (b)     Prior to the Closing, the GE Parties shall, at their sole cost and
expense, complete the restructuring of GE Information Services Limited (U.K.),
General Electric Information Services S.A. (Belgium) and GE Information
Services SpA (Italy), as set forth in Section 5.16(b) of the Disclosure
Schedule (the “Restructuring”) and the GE Parties agree to reimburse the
Company for up to $2.4 million of costs and expenses arising from or in
connection with the Restructuring.

          (c)     Following the Closing, the GE Parties agree to reimburse the Company
and its Subsidiaries for (i) up to $2.5 million of reasonably documented costs
and expenses reasonably incurred in connection with the closure of the data
center located in Rockville, Maryland, U.S.A. and the closure of the network
facility in Sao Paulo, Brazil and (ii) up to $7.9 million of reasonably
documented costs and expenses reasonably incurred prior to June 30, 2003 in
connection with the Managed Network Fee under the WorldCom Services Agreement
between the Company and WorldCom Technology Inc., dated May 1, 1998.

          SECTION 5.17. GE Commercial Arrangements. For a period of 2 years after Closing, the GE Parties agree to cause
the Controlled Affiliates of GE, (a) to maintain their respective business
relationships with RMS, the Company and its Subsidiaries on substantially

30

 

similar terms and conditions, including accounts receivable terms, to those in
effect on the date hereof and (b) to continue to purchase products and services
from RMS, the Company and its Subsidiaries at the aggregate annual dollar
volume prevailing in the immediately preceding fiscal year which was $20.2
million for 2001; provided, however, that (1) the products and services
provided shall be consistent in quality with those that RMS, the Company and
its Subsidiaries have historically provided to GE and its Controlled Affiliates
and (2) the annual dollar volume of products and services purchased by any
individual GE Controlled Affiliate may vary from the immediately preceding
fiscal year, so long as the aggregate annual dollar volume for GE and its
Controlled Affiliates as a group does not change for such period. This Section
5.17 shall cease to be applicable with respect to purchases by GE and its
Controlled Affiliates to the extent any such Person is no longer a Subsidiary
of or otherwise controlled by, GE or any of its Subsidiary or Controlled
Affiliate. In addition to the above, the GE Parties shall deliver to Acquiror
at Closing an accounts receivable balance equal to no less than 7 days average
year-to-date sales, and GE and its Controlled Affiliates shall continue to pay
for all products and services provided by RMS, the Company and its Subsidiaries
within 7 days of the date of the invoice and amounts past due will accrue
interest at a rate of 4% per annum.

          SECTION 5.18. GE Monogram License. At or prior to the Closing, GE shall
execute and deliver a trademark license agreement in substantially the form set
forth in Exhibit I attached hereto (the “GE Monogram License Agreement”).

          SECTION 5.19. Estoppel. The GE Parties covenant that they will not,
either directly or through a Person Controlled by the GE Parties or any of
them, at any time after the date of this Agreement, commence an action before
any Governmental Authority seeking to establish, or assert as a counter claim
or otherwise, that any Intellectual Property (i) owned by RMS, the Company or
any Subsidiary or (ii) assigned to RMS or the Company by the GE Parties or any
of them pursuant to Section 5.12 of this Agreement and the Intellectual
Property Agreement and License, is invalid or unenforceable.

          SECTION 5.20. Cooperation; Financial Information. (a) The GE Parties
agree to use their commercially reasonable efforts to cooperate with, and to
cause RMS, the Company and its Subsidiaries to cooperate with, the Acquiror to
complete the Debt Financing, including by providing access to all information
reasonably necessary in connection therewith. The GE Parties agree to provide
and make available, and to cause RMS, the Company and its Subsidiaries to
provide and make available, upon reasonable notice, the senior management
employees of RMS, the Company or its Subsidiaries (i) for their participation
in any “road shows” for the Debt Financing and (ii) to respond to questions and
inquiries of financing sources and investors in regard to the Debt Financing;
provided that the GE Parties will accept no liability in respect of any such
activities
and each definitive agreement with respect to the Debt Financing shall
incorporate, where appropriate, a disclaimer of such liability reasonably
acceptable to the GE Parties.

          (b)     As soon as practicable and, in any event, prior to August 15, 2002,
the GE Parties (i) shall deliver to the Acquiror and to each of the financing
sources identified by the Acquiror for the Debt Financing (A) an unaudited
balance sheet of the Company and its consolidated Subsidiaries at June 30,
2002, and the related unaudited statement of income and cash flows of the
Company and its consolidated Subsidiaries (including RMS) for the six-month

31

 

period then ended prepared in conformity with Section 3.06 (the “Updated
Financial Statements”) and (B) (i) historical audited and unaudited financial
statements (including selected financial data) and pro forma financial
statements that comply with either (1) the requirements of Regulations S-X
under the rules and regulations of the SEC (as interpreted by the staff of the
SEC) for financial statements that would be required to be included in a
registration statement on Form S-1 or S-4 in connection with an offering of
debt securities by RMS or the Company or (2) such requirements except as the
staff of the SEC may permit RMS or the Company by waiver of such requirements
(in either case (1) or (2), together with customary reports and “comfort”
letters of RMS’s or the Company’s independent public accountants)
(collectively, the “Financial Information”) and (ii) shall provide and make
available, and shall cause RMS, the Company and its Subsidiaries to provide and
make available, upon reasonable notice, the senior management employees of RMS,
the Company or its Subsidiaries for their participation in the preparation of a
private placement memorandum and any registration statement on Form S-1 or S-4
in connection with an offering of debt securities by RMS or the Company.

          SECTION 5.21. Transaction Financing. (a) The Acquiror agrees to use
commercially reasonable efforts to complete the Transaction Financing described
in the Commitment Letter and the Equity Financing Letter, respectively, on or
prior to September 30, 2002, or as soon thereafter as reasonably possible.

          (b)     In the event that (i) the GE Parties shall have delivered the
Financial Information to the Acquiror on or prior to August 15, 2002, and (ii)
issuance of all or any portion of the Securities (as defined in the Commitment
Letter) as contemplated by the Commitment Letter shall not have been completed
on or prior to October 31, 2002, by no later than the fifth Business Day
thereafter, the Acquiror shall take all steps necessary to consummate the
transactions contemplated herein and to obtain the Senior Credit Facilities (as
defined in the Commitment Letter) in accordance with the terms and conditions
of the Commitment Letter, subject to the satisfaction of Section 8.02
hereunder.

          (c)     In the event that the Acquiror cannot cause the Debt Financing by RMS
to be completed due to the assertion of a Bank Market MAC or a High Yield
Market MAC (in each case, as defined in the Commitment Letter), the GE Parties
shall, in their sole discretion, have the option to replace the Debt Financing
with a senior credit facility issued on the same economic terms and
substantially similar non-economic terms as the Senior Credit Facilities to
Acquiror by one or more of the Affiliates of the GE Parties (the
“GE
Financing”) and, if all of the conditions have been satisfied under Section
8.02, by no later than the fifth Business Day thereafter, the Acquiror shall
draw on the full amount of its Equity Financing under the Equity Financing
Letter and take all steps necessary to consummate the transaction.

          (d)     In addition to any rights they may have under Section 5.21(c), the GE
Parties shall, in their sole discretion and at any time, have the option to
replace the Senior Credit Facilities with GE Financing and, if all of the
conditions have been satisfied under Section 8.02, by no later than the
fifteenth Business Day thereafter, the Acquiror shall draw on the full amount
of its Equity Financing under the Equity Financing Letter and take all steps
necessary to consummate the transaction.

32

 

          (e)     Notwithstanding the satisfaction of the conditions set forth in
Section 8.02, the Acquiror shall not be compelled to consummate the
transactions contemplated herein prior to the earlier to occur of (i) the
consummation of either the Debt Financing or the GE Financing or (ii) October
31, 2002.

          SECTION 5.22. Payment of Intercompany Accounts. At or prior to the
Closing, the GE Parties shall cause, or shall have caused, all outstanding
obligations for money owed (including all non-trade accounts receivable)
between the GE Parties and its Subsidiaries (other than RMS, the Company and
its Subsidiaries), on the one hand, and the Company, RMS, GEIS GMBH or any of
their Subsidiaries, on the other hand, to be paid or settled other than
obligations that reflect amounts owed for actual services performed or goods
delivered in the ordinary course.

          SECTION 5.23. Exclusivity. From and after the date hereof until the
Closing or the earlier termination of this Agreement pursuant to Section 9.01,
none of the GE Parties nor any of its Subsidiaries, officers, directors,
employees or agents will (a) solicit, initiate, or encourage the submission of
any proposal or offer from any Person relating to any (i) liquidation,
dissolution, or recapitalization, (ii) merger or consolidation, (iii)
acquisition or purchase of securities or assets, or (iv) similar transaction or
business combination, in each case involving RMS, the Company or its
Subsidiaries or all or any material portion of the assets of RMS, the Company
and its Subsidiaries; or (b) participate in any discussion or negotiations
regarding, furnish any information with respect to, assist or participate in,
or agree to or endorse in any other manner any effort or attempt by any Person
to do or seek to do any of the foregoing.

          SECTION 5.24. Stockholders Agreement. At or prior to the Closing, GE or
an applicable Affiliate of GE, RMS and the Acquiror shall execute and deliver a
stockholders agreement on those terms set forth in the term sheet contained in
Exhibit J and such other terms as the parties to such agreement may agree (the
“Stockholders Agreement”).

          SECTION 5.25. Frustration of Closing. From the date hereof until the
Closing Date, each of the Acquiror and the GE Parties agrees not to take any
action that would reasonably be expected to delay, impair, impede or frustrate
the consummation of the transactions contemplated herein.

          SECTION 5.26. Other Transactions. Prior to the Closing, the GE Parties shall cause the transactions set
forth in Section 5.26 of the Disclosure Schedule (the “Other Transactions”) to
occur. In the event that the GE Parties determine that any or all of the Other
Transactions require amendment or modification and such amendment or
modification (a) will not have a detrimental effect on the financial or
economic interests of Acquiror with respect to the transactions contemplated
herein or (b) will have a detrimental but not material effect on the financial
or economic interests of Acquiror with respect to the transactions contemplated
herein and GE reimburses the Acquiror for the costs associated with such
detrimental effect, GE shall be permitted to amend or modify such Other
Transactions; provided, however, that in no event shall the GE Parties make any
amendment or modification to the Other Transactions which adversely affects the
parties’ ability to make the elections under Section 338 of the Code and
provisions of state law as contemplated by the Tax Matters Agreement, or to the
parties’ ability

33

 

to treat the transactions contemplated by this Agreement as a
recapitalization for accounting purposes.

ARTICLE VI

EMPLOYEE MATTERS

          SECTION 6.01. Employee Matters. With respect to employee matters, the
parties have made the agreements and covenants as set forth in Exhibit B to
this Agreement.

ARTICLE VII

TAX MATTERS

          SECTION 7.01. Tax Matters Agreement. All representations, warranties,
covenants and agreements among the parties with respect to Tax matters,
including any indemnification obligations, are set forth in the Tax Matters
Agreement.

ARTICLE VIII

CONDITIONS TO CLOSING

          SECTION 8.01. Conditions to Obligations of the GE Parties. The obligation
of the GE Parties to consummate the transactions contemplated by this Agreement
shall be subject to the fulfillment or waiver, at or prior to the Closing, of
each of the following conditions:

		
	 	     (a)     Representations and Warranties; Covenants. (i) The
representations and warranties of the Acquiror contained in this
Agreement shall be true and correct in all
material respects as of the Closing as if made on the Closing Date,
other than representations and warranties made as of another date, which
representations and warranties shall have been true and correct as of
such date; (ii) the covenants contained in this Agreement to be complied
with by the Acquiror on or before the Closing shall have been complied
with in all material respects; and (iii) the GE Parties shall have
received a certificate of the Acquiror to such effect signed by a duly
authorized executive officer.
	 
	 	     (b)     Antitrust and Competition Approval. Any waiting period (and any
extension of such period) under the HSR Act applicable to the
transactions contemplated by this Agreement shall have expired or shall
have been terminated and the applicable filings or approvals under
non-U.S. antitrust and competition laws shall have been made or obtained.
	 
	 	     (c)     No Governmental Order. There shall be no Governmental Order in
effect that enjoins, restrains, conditions or prohibits consummation of
the transactions contemplated by this Agreement; provided, however, that
the provisions of this Section

34

 

		
	 	     8.01(c) shall not be available to the GE
Parties if they do not use commercially reasonable efforts to resist,
resolve or lift such Governmental Order.
	 
	 	     (d)     Other Agreements. The Acquiror shall have executed and
delivered to the GE Parties the Services Agreement, the Stockholders
Agreement and the Intellectual Property Agreement and License.
	 
	 	     (e)     Receipts of Consents. All consents and approvals listed in
Section 4.04 of the Disclosure Schedule shall have been obtained.

          SECTION 8.02. Conditions to Obligations of the Acquiror. The obligations
of the Acquiror to consummate the transactions contemplated by this Agreement
shall be subject to the fulfillment or waiver, at or prior to the Closing, of
each of the following conditions:

		
	 	     (a)     Representations and Warranties; Covenants. (i) The
representations and warranties of the GE Parties contained in this
Agreement, the Intellectual Property Agreement and License and in the Tax
Matters Agreement shall be true and correct (without giving effect to any
limitations as to materiality or “Material Adverse Effect” set forth
therein) as of the Closing as if made on the Closing Date (other than
representations and warranties made as of another date, which
representations and warranties shall have been true and correct as of
such date), except to the extent that any breaches of such
representations and warranties have not had or would not reasonably be
likely to have, individually or in the aggregate, a Material Adverse
Effect; (ii) the covenants contained in this Agreement, the Intellectual
Property Agreement and License, and in the Tax Matters Agreement to be
complied with by the GE Parties on or before the Closing shall have been
complied with in all material respects; and (iii) the Acquiror shall have
received a certificate of the GE Parties to such effect signed by a duly
authorized executive officer of each.
	 
	 	     (b)     Antitrust and Competition Approval. Any waiting period (and any
extension of such period) under the HSR Act applicable to the
transactions contemplated by this Agreement shall have expired or shall
have been terminated and the applicable filings or approvals under
non-U.S. antitrust and competition laws shall have been made or obtained.
	 
	 	     (c)     No Governmental Order. There shall be no Governmental Order in
effect that enjoins, restrains, conditions or prohibits consummation of
the transactions contemplated by this Agreement; provided, however, that
the provisions of this Section 8.01(c) shall not be available to the
Acquiror if it does not use commercially reasonable efforts to resist,
resolve or lift such Governmental Order.
	 
	 	     (d)     Other Agreements. Each of the GE Parties, RMS, and the Company
shall have executed and delivered, or cause to be executed and delivered,
to the Acquiror the Services Agreement, the Stockholders Agreement and
the Intellectual Property Agreement and License.
	 
	 	     (e)     Receipt of Consents. All consents and approvals listed in
Section 3.05 of the Disclosure Schedule shall have been obtained.

35

 

		
	 	     (f)     Absence of Material Adverse Change. Since the date of this
Agreement, there shall not have been any change, effect, event,
occurrence or state of facts, or series thereof, that (i) is, or is
reasonably likely to be, materially adverse to the business, Assets,
condition (financial or otherwise), operations, liabilities (whether
contractual or otherwise) or properties of RMS, the Company and its
Subsidiaries as a whole, or (ii) has caused a material disruption or
material adverse change in the financial or capital markets generally or
in the market for syndicated credit facilities that (A) would in the good
faith discretion of CSFB be expected to materially adversely affect the
syndication of the Senior Credit Facilities and (B) is continuing;
provided, however, that, with respect to clause (i), any adverse effect
arising out of or resulting from the entering into, announcement or
consummation of the transactions contemplated by or the performance of
obligations under the Transaction Agreements shall not constitute a
material adverse change hereunder.

ARTICLE IX

TERMINATION, AMENDMENT AND WAIVER

          SECTION 9.01. Termination. This Agreement may be terminated prior to the
Closing:

		
	 	     (a)     by the mutual written consent of the GE Parties and the
Acquiror;
	 
	 	     (b)     by either the GE Parties or the Acquiror if the Closing shall
not have occurred within 180 days from the date of this Agreement;
provided, however, that the right to terminate this Agreement under this
Section 9.01(b) shall not be available to any
party whose failure to take any action required to fulfill any
obligation under this Agreement shall have been the cause of, or shall
have resulted in, the failure of the Closing to occur prior to such date;
	 
	 	     (c)     by either the GE Parties or the Acquiror in the event of the
issuance of a final, nonappealable Governmental Order restraining or
prohibiting the consummation of the transactions contemplated herein.

          SECTION 9.02. Effect of Termination. In the event of the termination of
this Agreement as provided in Section 9.01, this Agreement shall forthwith
become void and there shall be no liability on the part of any party to this
Agreement, except as set forth in Sections 5.04 and 5.05, and Article XI;
provided, however, that nothing in this Agreement shall relieve either the GE
Parties or the Acquiror from liability for any willful, knowing or intentional
breach of this Agreement.

          SECTION 9.03. Extension; Waiver. At any time prior to the Closing, either
the GE Parties or the Acquiror may (a) extend the time for the performance of
any of the obligations or other acts of the other Person, (b) waive any
inaccuracies in the representations and warranties contained in this Agreement
or in any document delivered pursuant to this Agreement or (c) waive compliance
with any of the agreements or conditions contained in this Agreement.

36

 

Any such
extension or waiver shall be valid only if set forth in an instrument in
writing signed by the party granting such extension or waiver.

ARTICLE X

INDEMNIFICATION

          SECTION 10.01. Indemnification by the GE Parties. (a) Subject to
Sections 10.01(b), 10.03 and 11.01 of this Agreement, the GE Parties shall,
jointly and severally, indemnify, defend and hold harmless the Acquiror, the
Company, RMS, their respective Affiliates and their respective Representatives
(collectively, the “Acquiror Indemnified Parties”) against, and reimburse any
Acquiror Indemnified Party for, all Losses that such Acquiror Indemnified Party
may at any time suffer or incur, or become subject to, as a result of or in
connection with:

		
	 	     (i)     the inaccuracy of any representations and warranties made by the
GE Parties in this Agreement (other than the representation and warranty
made in Section 3.12(b)) or in the certificate delivered pursuant to
Section 8.02(a);
	 
	 	     (ii)    any failure by the GE Parties to perform any of their covenants
or agreements under this Agreement;
	 
	 	     (iii)   any liability relating to the disputes set forth in items
A.1., B.1., B.3. and C of Section 3.08 of the Disclosure Schedule; or
	 
	 	     (iv)    the inaccuracy of the representation and warranty made by the
GE Parties in Section 3.12(b) or in the certificate delivered pursuant to
Section 8.02(a).

          (b)     Notwithstanding any other provision to the contrary, (i) the GE
Parties shall not be required to indemnify, defend or hold harmless any
Acquiror Indemnified Party against, or reimburse any Acquiror Indemnified Party
for, any Losses (other than Losses arising from a breach of or inaccuracy in
the representations and warranties set forth in Sections 3.01, 3.02, 3.03,
3.11(a) and 3.22 for which the limitations set forth in subclause (C) of clause
(i) of this Section 10.01(b) and clause (ii) of this Section 10.01(b) shall not
apply) pursuant to Sections 10.01(a)(i) or 10.01(a)(iv), (A) if such claim or
demand was accepted in connection with the Post-Closing Adjustment procedures
set forth in Sections 2.07 through 2.09, (B) with respect to any claim unless
such claim involves Losses in excess of $25,000 (nor shall such item be applied
to or considered for purposes of calculating the aggregate amount of the
Acquiror Indemnified Parties’ Losses) and (C) until the aggregate amount of the
Acquiror Indemnified Parties’ Losses exceeds $20 million, after which the GE
Parties shall be obligated for all Losses of the Acquiror Indemnified Parties
in excess of $20 million, but only if such Losses also meet the requirements of
subclauses (A) and (B) of clause (i) of this Section 10.01(b); and (ii) the
cumulative indemnification obligation of the GE Parties under Sections
10.01(a)(i) and 10.01(a)(iv) shall in no event exceed $100 million. For
purposes of Section 10.01(a)(i) and this Section 10.01(b), any inaccuracy of a
representation or warranty (whether in the Agreement or a certificate delivered
pursuant to Section 8.02(a)) shall be determined without regard to any
qualification related to materiality or Material Adverse Effect. For the
purposes of Section

37

 

10.01(a)(iv), any Acquiror Indemnified Parties’ Losses
shall be limited to those costs and expenses arising from the Acquiror’s
successful litigation against a Third Party for any infringement by such Third
Party of the Intellectual Property owned by or exclusively licensed to the
Company or its Subsidiaries.

           SECTION 10.02. Indemnification by the Acquiror. (a) Subject to Sections
10.02(b), 10.03 and 11.01, the Acquiror shall indemnify, defend and hold
harmless the GE Parties, their respective Affiliates and their respective
Representatives (collectively, the “GE Indemnified Parties”) against and
reimburse any GE Indemnified Party for all Losses, that such GE Indemnified
Party may at any time suffer or incur, or become subject to, as a result of or
in connection with:

		
	 	     (i)     the inaccuracy of any representations and warranties made by the
Acquiror in this Agreement or in the certificate delivered pursuant to
Section 8.01(a); or
	 
	 	     (ii)    any failure by the Acquiror to perform any of its covenants or
agreements under this Agreement.

          (b)     Notwithstanding any other provision to the contrary, (i) the Acquiror
shall not be required to indemnify, defend or hold harmless any GE Indemnified
Party against, or reimburse any GE Indemnified Party for, any Losses (other
than Losses arising from a breach of
or inaccuracy in the representations and warranties set forth in Sections
4.01, 4.02, 4.08 and 4.09 for which the limitations set forth in subclause (B)
of clause (i) of this Section 10.02(b) and clause (ii) of this Section 10.02(b)
shall not apply) pursuant to Section 10.02(a)(i), (A) if such claim or demand
was accepted in connection with the Post-Closing Adjustment procedures set
forth in Sections 2.07 through 2.09 or (B) unless such claim involves Losses in
excess of $25,000 and until the aggregate amount of such Losses exceeds $20
million, after which the Acquiror shall be obligated for all Losses of the GE
Indemnified Parties in excess of $20 million and (ii) the cumulative
indemnification obligation of the Acquiror under Section 10.02(a)(i) shall in
no event exceed $100 million. For purposes of Section 10.02(a)(i) and this
Section 10.02(b), any inaccuracy of a representation or warranty (whether in
the Agreement or a certificate delivered pursuant to Section 8.02(a)) shall be
determined without regard to any qualification related to materiality or
Material Adverse Effect.

          SECTION 10.03. Notification of Claims. (a) A Person that may be entitled
to be indemnified under any of the Transaction Agreements, other than the Tax
Matters Agreement (the “Indemnified Party”), shall promptly notify the party or
parties liable for such indemnification (the “Indemnifying Party”) in writing
of any pending or threatened claim or demand that the Indemnified Party has
determined has given or could give rise to a right of indemnification under
this Agreement (including a pending or threatened claim or demand asserted by a
third party against the Indemnified Party, such claim being a “Third Party
Claim”), describing in reasonable detail the facts and circumstances with
respect to the subject matter of such claim or demand; provided, however, that
the failure to provide such notice shall not release the Indemnifying Party
from any of its obligations under this Article X, except to the extent that the
Indemnifying Party is materially prejudiced by such failure, it being
understood that notices for claims in respect of a breach of a representation,
warranty, covenant or agreement must be

38

 

delivered prior to the expiration of
any applicable survival period specified in Section 11.01 for such
representation, warranty, covenant or agreement.

          (b)     The Indemnifying Party shall have the right, but not the obligation,
exercisable by written notice to the Indemnified Party within thirty (30) days
of receipt of notice from the Indemnified Party in accordance with Section
10.03(a) of the commencement of or assertion of any Third Party Claim, to
assume the defense and control the settlement of such Third Party Claim that
(i) involves (and continues to involve) solely money damages or (ii) involves
(and continues to involve) claims for both money damages and equitable relief
against the Indemnified Party that cannot be severed, where the claims for
money damages are the primary claims asserted in the Third Party Claim and the
claims for equitable relief are incidental to the claims for money damages;
provided, however, that the Indemnified Party shall have the sole right, in its
discretion, to assume the defense of and control any settlement of any Third
Party Claim arising out of the use or ownership of any Intellectual Property.
The Indemnifying Party or the Indemnified Party, as the case may be, shall have
the right to participate in (but not control), at its own expense, the defense
of any Third Party Claim that the other is defending, as provided in this
Section 10.03(b). The Indemnifying Party, if it has assumed the defense of any
Third Party Claim as provided in this Agreement, shall select counsel,
contractors and consultants of recognized standing and competence after
consultation with the Indemnified Party and shall take all steps necessary in
the defense or settlement of such Third Party Claim. The GE
Parties or the Acquiror, as the case may be, shall, and shall cause each
of its Controlled Affiliates and Representatives to, cooperate fully with the
Indemnifying Party in the defense of any Third Party Claim. The Indemnifying
Party, if it has assumed the defense of any Third Party Claim as provided in
this Section 10.03(b), shall be authorized to consent to a settlement of, or
the entry of any judgment arising from, any Third Party Claim, without the
consent of any Indemnified Party, provided that the Indemnifying Party shall
(i) pay or cause to be paid all amounts arising out of such settlement or
judgment concurrently with the effectiveness of such settlement, (ii) not
encumber any of the assets of any Indemnified Party or agree to any restriction
or condition that would apply to or adversely affect any Indemnified Party or
the conduct of any Indemnified Party’s business and (iii) obtain, as a
condition of any settlement or other resolution, a complete release of any
Indemnified Party potentially affected by such Third Party Claim.
Notwithstanding the foregoing, in no event shall the Indemnifying Party agree
to a settlement that involves injunctive or equitable relief or a restriction
in any manner on the ability of the Acquiror to operate its business or on the
ability of the GE Parties to conduct their businesses without the written
consent of the Indemnified Party, which may be withheld in their sole
discretion.

          (c)     In the event any Indemnifying Party receives a notice of a claim for
indemnity from an Indemnified Party pursuant to Section 10.03(a) that does not
involve a Third Party Claim, the Indemnifying Party shall notify the
Indemnified Party within 30 days following its receipt of such notice if the
Indemnifying Party disputes its liability to the Indemnified Party under this
Article X. If the Indemnifying Party does not so notify the Indemnified Party,
the claim specified by the Indemnified Party in such notice shall be
conclusively deemed to be a liability of the Indemnifying Party under this
Article X, and the Indemnifying Party shall pay the amount of such liability to
the Indemnified Party on demand or, in the case of any notice in which the
amount of the claim (or any portion of the claim) is estimated, on such later
date when the amount of such claim (or such portion of such claim) becomes
finally determined. If the

39

 

Indemnifying Party has timely disputed its
liability with respect to such claim as provided above, the Indemnifying Party
and the Indemnified Party shall resolve such dispute in accordance with Section
11.12.

          SECTION 10.04. Exclusive Remedies. Except with respect to the matters
covered by Sections 2.07 through 2.09, the GE Parties and the Acquiror
acknowledge and agree that, following the Closing, the indemnification
provisions of Sections 10.01 and 10.02 shall be the sole and exclusive remedies
of the GE Parties and the Acquiror, respectively, for any breach of the
representations or warranties in this Agreement and for any failure to perform
or comply with any covenants or agreements that, by their terms, were to have
been performed or complied with prior to the Closing.

          SECTION 10.05. Additional Indemnification Provisions. The GE Parties and
the Acquiror agree for themselves and on behalf of their respective Controlled
Affiliates and Representatives that with respect to each indemnification
obligation in any Transaction Agreement or any other document executed in
connection with the Closing (a) each such obligation shall be calculated on an
After-Tax Basis, provided that the
concept of After-Tax Basis as defined herein shall not apply to any
obligation under the Tax Matters Agreement and (b) all Losses shall be net of
any third party insurance proceeds which either have been recovered by, or are
recoverable by, the Indemnified Party in connection with the facts giving rise
to the right of indemnification. Notwithstanding the foregoing, with respect
to clause (b), the amount of any such insurance proceeds shall not reduce the
amount of Losses for which the Indemnifying Party is responsible to the extent
that the Indemnified Party can establish that the recovery of such proceeds
will result in the termination of a material applicable insurance policy or a
material retrospective or retroactive premium adjustment as a result of such
claim.

ARTICLE XI

GENERAL PROVISIONS

          SECTION 11.01. Survival. The representations and warranties of the
parties and the covenants and agreements of the parties which are required by
their terms to be performed on or prior to the Closing Date contained in or
made pursuant to this Agreement or any certificate furnished pursuant to this
Agreement shall survive the Closing Date until, and claims based upon or
arising out of such representations and warranties or covenants and agreements
may be asserted at any time before, 5:00 p.m. Eastern time on the date that is
eighteen (18) months after the Closing Date (as applicable, the “Survival
Period”), at which time, such representations, warranties, covenants and
agreements shall expire and terminate; provided, however, that (a) the
representations and warranties set forth in Sections 3.13 and 3.15 shall
survive the Closing for the applicable statute of limitations (including any
applicable extensions), at which time such representations and warranties shall
expire and terminate; and (b) the representations and warranties in Sections
3.01, 3.02, 3.03, 3.11(a), 3.22, 4.01, 4.02, 4.06 and 4.08 shall survive
without limitation. The termination of the representations and warranties
provided herein shall not affect the rights of a party in respect of any claim
made by such party in a writing received by the other party prior to the
expiration of the Survival Period. The agreements and covenants which are
required by their terms to be performed after the Closing Date contained in
this

40

 

Agreement including Section 9.02 shall survive the Closing Date
indefinitely or in accordance with their applicable term, if any, or until
fully performed.

          SECTION 11.02. Expenses. Except as may be otherwise specified in the
Transaction Agreements, all costs and expenses, including fees and
disbursements of counsel, financial advisers and accountants, incurred in
connection with the Transaction Agreements and the transactions contemplated by
the Transaction Agreements shall be paid by the Person incurring such costs and
expenses, whether or not the Closing shall have occurred;
provided, however,
that the GE Parties will pay all expenses incurred by the GE Parties or the
Company or any of its Subsidiaries in connection with the transactions
contemplated by the Transaction Agreements.

          SECTION 11.03. Notices. All notices, requests, claims, demands and other communications under
the Transaction Agreements shall be in writing and shall be given or made (and
shall be deemed to have been duly given or made upon receipt) by delivery in
person, by overnight courier service, by facsimile with receipt confirmed
(followed by delivery of an original via overnight courier service) or by
registered or certified mail (postage prepaid, return receipt requested) to the
respective parties at the following addresses (or at such other address for a
party as shall be specified in a notice given in accordance with this Section
11.03):

          (a)      if to the GE Parties:

	 	 	 	 	 
	 	 	
 
	 	General Electric Company
	 	 	 	 	3135 Easton Turnpike, W3A24
	 	 	 	 	Fairfield, CT 06431
	 	 	 	 	Attention: Vice
President and Senior
       
         
Counsel for Transactions
	 	 	 	 	Facsimile: (203) 373-3008
	 	 	 	 	 
	 	 	 	 	with a copy to:
	 	 	 	 	 
	 	 	 	 	Shearman & Sterling
	 	 	 	 	599 Lexington Avenue
	 	 	 	 	New York, NY 10022
	 	 	 	 	Attention: John A. Marzulli, Jr.
	 	 	 	 	Facsimile: (212) 848-7179

          (b)      if to the Acquiror or the Company (after the Closing):

	 	 	 	 	 
	 	 	
 
	 	Global Acquisition Company
	 	 	 	 	c/o Francisco Partners, L.P.
	 	 	 	 	2882 Sand Hill Road, Suite 280
	 	 	 	 	Menlo Park, CA 94025
	 	 	 	 	Attention: Gerald R. Morgan
	 	 	 	 	Facsimile: (650) 233-2999

41

 

	 	 	 	 	 
	 	 	 	 	with a copy to:
	 	 	 	 	 
	 	 	 	 	Jones, Day, Reavis & Pogue
	 	 	 	 	2882 Sand Hill Road, Suite 240
	 	 	 	 	Menlo Park, CA 94025
	 	 	 	 	Attention: S.M. McAvoy
	 	 	 	 	Facsimile: (650) 739-3900

          SECTION 11.04. Public Announcements. Prior to the Closing, except as may
be required by Law or stock exchange rules, no party to this Agreement or any
controlled Affiliate or Representative of such party shall make any public
announcements (including any filings made with the SEC) or otherwise
communicate with any news media in respect of this Agreement or the
transactions contemplated by this
Agreement without the prior written consent of the other parties, and
prior to any announcement or communication the parties shall cooperate as to
the timing and contents of any such announcement or communication.

          SECTION 11.05. Severability. If any term or other provision of this
Agreement is invalid, illegal or incapable of being enforced under any Law or
as a matter of public policy, all other conditions and provisions of this
Agreement shall nevertheless remain in full force and effect. Upon such
determination that any term or other provision is invalid, illegal or incapable
of being enforced, the parties to this Agreement shall negotiate in good faith
to modify this Agreement so as to effect the original intent of the parties as
closely as possible in a mutually acceptable manner in order that the
transactions contemplated by this Agreement be consummated as originally
contemplated to the greatest extent possible.

          SECTION 11.06. Entire Agreement. Except as otherwise expressly provided
in the Transaction Agreements, the Transaction Agreements constitute the entire
agreement of the GE Parties and the Acquiror with respect to the subject matter
of the Transaction Agreements and supersede all prior agreements and
undertakings, both written and oral, other than the Confidentiality Agreement
to the extent not in conflict with this Agreement, between or on behalf of the
GE Parties or their Controlled Affiliates and the Acquiror or its Affiliates
with respect to the subject matter of the Transaction Agreements.

          SECTION 11.07. Assignment. This Agreement may not be assigned by any
party hereto without the other party’s written consent, except (a) that the
Acquiror shall be entitled to assign all or any part of its rights or
obligations under this Agreement (i) to or for the account of any financing
sources solely and specifically for the purpose of securing the Debt Financing,
and (ii) to one or more of its direct or indirect wholly-owned subsidiaries,
which assignment, in each case, shall not release the Acquiror from its
obligations under this Agreement and (b) that the GE Parties may assign all or
any part of their rights or obligations under this Agreement to any of their
Affiliates, which assignment shall not affect the GE Parties’ obligations under
this Agreement. This Agreement shall be binding upon and inure to the benefit
of and be enforceable by the successors, legal representatives and permitted
assigns of each party hereto.

          SECTION 11.08. No Third-Party Beneficiaries. Except as provided in
Article X with respect to GE Indemnified Parties and Acquiror Indemnified
Parties, this Agreement is for

42

 

the sole benefit of the parties to this
Agreement and their permitted successors and assigns and nothing in this
Agreement, express or implied, is intended to or shall confer upon any other
Person or entity any legal or equitable right, benefit or remedy of any nature
whatsoever under or by reason of this Agreement.

          SECTION 11.09. Amendment. No provision of any Transaction Agreement may be amended or modified
except by a written instrument signed by all the parties to such agreement.

          SECTION 11.10. Disclosure Schedules. Any disclosure with respect to a
Section or Schedule of this Agreement shall be deemed to be disclosed for other
Sections and Schedules of this Agreement to the extent that such disclosure
sets forth facts in sufficient detail so that the relevance of such disclosure
would be reasonably apparent to a reader of such disclosure. No reference to
or disclosure of any item or other matter in any Section or Schedule of this
Agreement shall be construed as an admission or indication that such item or
other matter is material or that such item or other matter is required to be
referred to or disclosed in this Agreement. During the period prior to the
Closing Date, the GE Parties shall make a good faith effort to advise the
Acquiror, and the Acquiror shall make a good faith effort to advise the GE
Parties, in writing if to the Knowledge of the GE Parties or the Acquiror (a)
any fact or condition exists that causes or constitutes a material breach of
any of the GE Parties’ or the Acquiror’s respective representations and
warranties made as of the date of this Agreement or (b) the occurrence after
the date of this Agreement of any fact or condition that would or would
reasonably be likely to (except as contemplated by this Agreement) cause or
constitute a Material Adverse Effect of any such representation or warranty on
the Closing Date; provided that the failure of either party to perform its
obligations under this Section 11.10 shall not give rise to any rights under
Sections 8.01(a), 8.02, 10.01 or 10.02. Except as set forth in the immediately
preceding sentence, such notice shall not limit or otherwise affect any right
or remedy of the Acquiror under this Agreement or be deemed to amend or cure or
supplement the Disclosure Schedule or prevent or cure any misrepresentations,
breach of warranty or breach of covenant.

          SECTION 11.11. Dispute Resolution. (a) Except as set forth in Sections
2.04 and 2.09, any dispute, controversy or claim arising out of or relating to
the transactions contemplated by the Transaction Agreements, or the validity,
interpretation, breach or termination of any such agreement, including claims
seeking redress or asserting rights under any Law (a “Dispute”), shall be
resolved in accordance with the procedures set forth in this Section 11.11 and
Section 11.13. Until completion of such procedures, no party may take any
action to force a resolution of a Dispute by any judicial or similar process,
except to the limited extent necessary to (i) avoid expiration of a claim that
might eventually be permitted by this Agreement or (ii) obtain interim relief,
including injunctive relief, to preserve the status quo or prevent irreparable
harm.

          (b)     Any party seeking resolution of a Dispute shall first submit the
Dispute for resolution by mediation pursuant to the Center of Public Resources
Model Procedure for Mediation of Business Disputes as then in effect.
Mediation will continue for at least 60 days unless the mediator chooses to
withdraw sooner.

43

 

          (c)     All communications among the parties or their Representatives in
connection with the attempted resolution of any Dispute shall be deemed to have
been delivered in furtherance of a Dispute settlement and shall be exempt from
discovery and production and
shall not be admissible in evidence (whether as an admission or otherwise)
in any proceeding for the resolution of the Dispute.

          SECTION 11.12. Governing Law; Submission to Jurisdiction; Waivers. This
Agreement and each other Transaction Agreement shall be governed by, and
construed in accordance with, the Laws of the State of New York without giving
effect to the conflicts of law principles of such state. Each of the GE
Parties and the Acquiror agrees that if any Dispute is not resolved by
mediation undertaken pursuant to Section 11.12, such Dispute shall be resolved
only in the Courts of the State of New York sitting in the County of New York
or the United States District Court for the Southern District of New York and
the appellate courts having jurisdiction of appeals in such courts. In that
context, and without limiting the generality of the foregoing, each of the GE
Parties and the Acquiror by this Agreement irrevocably and unconditionally:

		
	 	     (a)     submits for itself and its property in any Action relating to
the Transaction Agreements, or for recognition and enforcement of any
judgment in respect thereof, to the exclusive jurisdiction of the Courts
of the State of New York sitting in the County of New York, the court of
the United States of America for the Southern District of New York, and
appellate courts having jurisdiction of appeals from any of the
foregoing, and agrees that all claims in respect of any such Action shall
be heard and determined in such New York State court or, to the extent
permitted by law, in such federal court;
	 
	 	     (b)     consents that any such Action may and shall be brought in such
courts and waives any objection that it may now or hereafter have to the
venue or jurisdiction of any such Action in any such court or that such
Action was brought in an inconvenient court and agrees not to plead or
claim the same;
	 
	 	     (c)     waives all right to trial by jury in any Action (whether based
on contract, tort or otherwise) arising out of or relating to any of the
Transaction Agreements, or its performance under or the enforcement of
the Transaction Agreements;
	 
	 	     (d)     agrees that service of process in any such Action may be
effected by mailing a copy of such process by registered or certified
mail (or any substantially similar form of mail), postage prepaid, to
such party at its address as provided in Section 11.03; and
	 
	 	     (e)     agrees that nothing in the Transaction Agreements shall affect
the right to effect service of process in any other manner permitted by
the Laws of the State of New York.

          SECTION 11.13. Rules of Construction. Interpretation of the Transaction
Agreements shall be governed by the following rules of construction: (a) words
in the singular shall be held to include the plural and vice versa and words of
one gender shall be held to include the other gender as the context requires,
(b) references to the terms Article, Section, paragraph, Exhibit and Schedule
are references to the Articles, Sections, paragraphs, Exhibits and Schedules

44

 

to
this Agreement unless otherwise
specified, (c) the word “including” and words of similar import when used
in the Transaction Agreements shall mean “including, without limitation,”
unless otherwise specified, (d) the word “or” shall not be exclusive, (e)
provisions shall apply, when appropriate, to successive events and
transactions, (f) the headings contained in the Transaction Agreements are for
reference purposes only and shall not affect in any way the meaning or
interpretation of the Transaction Agreements and (g) the Transaction Agreements
shall be construed without regard to any presumption or rule requiring
construction or interpretation against the party drafting or causing any
instrument to be drafted.

          SECTION 11.14. Specific Performance. Each party acknowledges that certain
of the obligations of the parties required by this Agreement to be performed
after the Closing are unique. If after the Closing any party should breach any
of its covenants or agreements under Sections 5.12, 5.15 and 5.18 or under any
document related thereto, the parties each acknowledge that it would be
extremely impracticable to measure the resulting damages; accordingly, the
nonbreaching party or parties may sue in equity for specific performance, and
each party expressly waives the defense that a remedy in damages will be
adequate.

           SECTION 11.15. Counterparts. Each of the Transaction Agreements may be
executed in one or more counterparts, and by the different parties to each such
agreement in separate counterparts, each of which when executed shall be deemed
to be an original but all of which taken together shall constitute one and the
same agreement. Delivery of an executed counterpart of a signature page to any
Transaction Agreement by facsimile shall be as effective as delivery of a
manually executed counterpart of any such Agreement.

[Remainder of this page left intentionally blank]

45

 

          IN WITNESS WHEREOF, the GE Parties and the Acquiror have caused this
Agreement to be executed on the date first written above by their respective
duly authorized officers.

	 	 	 	 	 
	 	 	GENERAL ELECTRIC COMPANY
	 
	 	 	By	 	/s/ Gary Reiner

Name: Gary Reiner

Title: Senior Vice President &
Chief Information Officer
	 
	 	 	GE INVESTMENTS, INC.
	 
	 	 	By	 	/s/ Gary Reiner

Name: Gary Reiner

Title: Senior Vice President &
Chief Information Officer

 

	 	 	 	 	 
		 	GLOBAL ACQUISITION COMPANY
	 
	 	 	By	 	/s/ Brian J. Ruder

Name: Brian Ruder

Title: Vice President

 

 

EXHIBIT A

DEFINITIONS

		
	 	     “Accountants’ Report” shall have the meaning set forth in Section
2.07(a).
	 
	 	     “Acquired Business” shall have the meaning set forth in Section
5.15(b).
	 
	 	     “Acquired Company” shall have the meaning set forth in Section
5.15(b).
	 
	 	     “Acquiror” shall have the meaning set forth in the Preamble.
	 
	 	     “Acquiror Indemnified Parties” shall have the meaning set forth in
Section 10.01(a).
	 
	 	     “Acquiror’s Bankers” shall have the meaning set forth in Section
4.08.
	 
	 	     “Action” means any claim, action, suit, hearing, arbitration,
inquiry, proceeding or investigation by or before any Governmental
Authority.
	 
	 	     “Affiliate” means, with respect to any specified Person, any other
Person that, at the time of determination, directly or indirectly through
one or more intermediaries, Controls, is Controlled by or is under common
Control with such specified Person; provided, however, that for the
purposes of this Agreement, the GE Parties shall not be deemed Affiliates
of the Acquiror nor, after the Closing, of the Company or its
Subsidiaries.
	 
	 	     “After Tax Basis” means that, without delaying payment to the
Indemnified Party of any Losses, (i) in determining the amount of the
payment necessary to indemnify the Indemnified Party against Losses, the
amount of such Losses shall, to the extent that such Indemnified Party
has previously realized any reduction in income or franchise Tax as a
result of sustaining such Losses, be determined net of a reduction in Tax
calculated as 35% of the Losses associated with such Tax reduction, (ii)
to the extent that, after payment of Losses to an Indemnified Party, such
Indemnified Party thereafter realizes any reduction in income or
franchise Tax as a result of having sustained such Losses which have not
been treated under clause (i) as having reduced Tax, such Indemnified
Party shall repay to the Indemnifying Party within ten Business Days of
such realization an amount calculated as 35% of the Losses associated
with such Tax reduction, (iii) to the extent that, as a result of any
indemnification payment, such Indemnified Party would realize any
increase in income or franchise Tax, the amount of such indemnification
payment shall be increased by the amount necessary to satisfy any income
or franchise Tax liabilities incurred by the Indemnified Party as a
result of its receipt of such indemnification payment (as so increased),
calculated as 35% thereof, and (iv) to the extent that any such reduction
or increase in Tax is reversed, payments under this definition shall be
recalculated and refunds made within ten Business Days.

 

 

		
	 	     “Agreement” means this Recapitalization Agreement among the GE
Parties and the Acquiror, dated June 21, 2002 including the Disclosure
Schedule and the Exhibits and all amendments to such agreement made in
accordance with Section 11.10.
	 
	 	     “Ancillary Agreements” means the Services Agreement, the
Intellectual Property Agreement and License, and the Tax Matters
Agreement, and each agreement, document, instrument or certificate
contemplated by this Agreement to be executed by the GE Parties, RMS, the
Company or the Acquiror in connection with the consummation of the
transactions contemplated by this Agreement, in each case only as
applicable to the relevant party or parties to such Ancillary Agreement,
as indicated by the context in which such term is used.
	 
	 	     “Assets” means the assets of every type and description that are
owned, leased or licensed by RMS, the Company or any Subsidiary.
	 
	 	     “Assigned Agreements” shall have the meaning set forth in Section
5.16(a).
	 
	 	     “Associated Companies” shall have the meaning set forth in the
Transaction Accounting Principles.
	 
	 	     “Bridge Loans” shall have the meaning set forth in the Commitment
Letter.
	 
	 	     “Business Day” means any day that is not a Saturday, a Sunday or
other day on which commercial banks in the City of New York, New York are
required or authorized by Law to be closed.
	 
	 	     “Capital Markets Activity” shall include any activity undertaken in
connection with efforts by any Person to raise for or on behalf of any
Person capital from any public or private source.
	 
	 	     “Cash Equivalents” shall have the meaning set forth in the
Transaction Accounting Principles.
	 
	 	     “Closing” shall have the meaning set forth in Section 2.02.
	 
	 	     “Closing Adjustment” shall have the meaning set forth in Section
2.04(a).
	 
	 	     “Closing Date” shall have the meaning set forth in Section 2.02.
	 
	 	     “Closing Notice” shall have the meaning set forth in Section
2.04(b).
	 
	 	     “COBRA” shall have the meaning set forth in Exhibit B.
	 
	 	     “Code” means the United States Internal Revenue Code of 1986, as
amended.
	 
	 	     “Commitment Letter” shall have the meaning set forth in Section
4.09(a).
	 
	 	     “Company” shall have the meaning set forth in the Preamble.

2

 

		
	 	     “Company Shares” means the issued and outstanding shares of capital
stock of the Company.
	 
	 	     “Confidential Information” shall have the meaning set forth in
Section 5.04(b).
	 
	 	     “Confidentiality Agreement” shall have the meaning set forth in
Section 5.04(a).
	 
	 	     “Consultation Period” shall have the meaning set forth in Section
2.08(b).
	 
	 	     “Control” means, as to any Person, the power to direct or cause the
direction of the management and policies of such Person, whether through
the ownership of voting securities, by contract or otherwise. The terms
“Controlled by,” “under common Control with” and “Controlling” shall have
correlative meanings.
	 
	 	     “Controlled Group” shall have the meaning set forth in Section
3.15(h).
	 
	 	     “CSFB” shall have the meaning set forth in Section 4.08.
	 
	 	     “Current Assets” means those assets of RMS, the Company and its
Subsidiaries which are classified as current in accordance with the
Transaction Accounting Principles, including accounts receivable (net of
reserves), cash and Cash Equivalents, amounts due from GE Capital
Corporation and its Affiliates, other receivables (Associated Companies),
sundry receivables (net of allowances), purchase of exchange, amounts due
from GE and its Affiliates, deferred charges, allowance for losses in
investments, other miscellaneous securities, deferred U.S. income taxes,
deferred foreign income taxes and other assets that will be converted
into cash within one year or less.
	 
	 	     “Current Liabilities” means those liabilities of RMS, the Company
and its Subsidiaries which are classified as current in accordance with
the Transaction Accounting Principles, including accounts payable, U.S.
federal and state taxes accrued, foreign taxes accrued, social security
tax accrual, other taxes accrued, accounts payable (consolidated
Subsidiaries), sundry losses reserve, sale of exchange, GE insurance
accrual, collections under employee plans (excluding pension), sundry
creditors, vacation accrual, accrual for discounts and allowances,
incentive compensation accrued, payroll accrual, other pension costs
accrual, savings and security costs accrued, home leave accrued, deferred
income and all other liabilities that will become due for payment within
one year or less; any current amount due under the Notes will be excluded
from the calculation of Current Liabilities.
	 
	 	     “Customer” means any Person that purchases any type of product or
service from RMS, the Company or its Subsidiaries as of the date hereof.
	 
	 	     “Debt Financing” shall have the meaning set forth in Section
4.09(a).
	 
	 	     “Default Recovery Activities” shall include the exercise of any
rights or remedies in connection with any Financing, Insurance, Leasing
or Other Financial Services Activity (whether such rights or remedies
arise under any agreement relating to such Financing, Insurance, Leasing
or Other Financial Services Activity, under applicable Law

3

 

		
	 	or otherwise) or in connection with the purchase or sale of goods
and services including any foreclosure, realization or repossession of
any collateral or other security for any Financing (including the equity
in any entity or business), Insurance, or Other Financial Services
Activities or any property subject to any Leasing.
	 
	 	     “De Minimis Business” means (a) any minority equity investment in
excess of $20 million by GE or any of its Subsidiaries in any Person
that, at the time of such investment, engages in the EDI Business and (x)
in which GE or such Subsidiary does not have the right to designate a
majority, or such higher amount constituting a controlling number, of the
members of the board of directors (or similar governing body) of such
entity, or (y) in which GE and its Subsidiaries collectively hold (1) on
the date hereof, not more than 20% of the outstanding voting securities
or similar equity interests, except as set forth in Section 5.15(b) of
the Disclosure Schedule and provided that, after the Closing Date, such
amount shall not be increased if it is more than 10% on the date hereof,
or (2) with respect to a minority investment made after the Closing Date,
not more than 10% of the outstanding voting securities or similar equity
interests, or (b) any business activity that would otherwise violate
Section 5.15 that is carried on by an Existing Business or Acquired
Company but only if, as of the date hereof or at the time of such
acquisition, as appropriate, the revenues derived from the Existing
Business or that portion of the Acquired Company that engages in the EDI
Business constitute less than 15% of the annual gross revenues of the
Company and its Subsidiaries on the date hereof.
	 
	 	     “Disclosure Schedule” means the disclosure schedule delivered by the
GE Parties to the Acquiror and which forms a part of this Agreement.
	 
	 	     “Dispute” shall have the meaning set forth in Section 11.11(a).
	 
	 	     “EDI Business” means the business of (a) providing, as a third party
service intermediary, an electronic service (whether access is provided
through a private network or the internet) over which Trading Partners
may accomplish the computer (whether mainframe, server, desktop, laptop
or handheld) to computer exchange of purchase documents (such as purchase
orders, order acknowledgements, invoices, remittance advices and payment
instructions) in standardized formats, including, but not limited to,
standards approved by the Accredited Standards Committee X12 of the
American National Standard Institute, similar non-U.S. standards making
organizations, or similar organizations that establish standards in the
extensible mark-up language (“XML”), or in other software languages, in
order to implement a purchase and sale transaction between such Trading
Partners or (b) providing software that operates in conjunction with such
or similar electronic services to create and communicate such purchase
documents between the Trading Partners, provided that the term EDI
Business shall not include a business that (x) functions solely for a GE
Business Purpose or (y) solely facilitates business to consumer or
consumer to consumer transactions.
	 
	 	     “Employee Plans” shall have the meaning set forth in Section
3.15(a).
	 
	 	     “Environmental Law” means any Law relating to pollution or
protection of human health or the environment, including the use,
handling, transportation, generation,

4

 

		
	 	treatment, storage, disposal, recycling or Release of Hazardous
Materials and exposure to Hazardous Materials in the workplace.
	 
	 	     “Environmental Permit” means any permit, approval, identification
number, registration, variance, license or other authorization required
under or issued pursuant to any Environmental Law.
	 
	 	     “Equity Financing” shall have the meaning set forth in Section
4.09(b).
	 
	 	     “Equity Financing Letter” shall have the meaning set forth in
Section 4.09(b).
	 
	 	     “Equity Interests” means RMS’s, the Company’s or any of its
Subsidiaries’, as applicable, interest in the capital stock or other
equity of those Persons, which are set forth on Exhibit C.
	 
	 	     “Equity Financing” shall have the meaning set forth in Section
4.09(b).
	 
	 	     “Equity Financing Letter” shall have the meaning set forth in
Section 4.09(b).
	 
	 	     “ERISA” means the Employee Retirement Income Security Act of 1974,
as amended.
	 
	 	     “Evaluation Material” shall have the meaning set forth in the
Confidentiality Agreement.
	 
	 	     “Existing Business” means the business of GE and its Subsidiaries as
of the date hereof, excluding the business of the Company and its
Subsidiaries.
	 
	 	     “Final Working Capital Statement” shall have the meaning set forth
in Section 2.08(c).
	 
	 	     “Financial Information” shall have the meaning set forth in Section
5.20(b).
	 
	 	     “Financial Services Business” means any activities undertaken in
connection with or in furtherance of (a) any Capital Markets Activity
that is also a De Minimis Business, (b) Financing, (c) Leasing, (d)
Default Recovery Activities, (e) Other Financial Services Activities, (f)
any Securities Activity that is also a De Minimis Business or (g) the
sale of Insurance, the conduct of any Insurance brokerage activities or
services or the provision of Insurance advisory services, businesses
processes or software.
	 
	 	     “Financial Statements” shall have the meaning set forth in Section
3.06(a).
	 
	 	     “Financing” means the making, entering into, purchase of, or
participation in (including, without limitation, syndication or servicing
activities) (a) secured or unsecured loans, conditional sales agreements,
debt instruments or transactions of a similar nature, (b) non-voting
preferred equity investments, and (c) investments as a limited partner in
a partnership or as a member of a limited liability company in which
another person who is not an Affiliate is a management member.

5

 

		
	 	     “Foreign Plan” shall have the meaning set forth in Section 3.15(e).
	 
	 	     “GE” shall have the meaning set forth in the Preamble.
	 
	 	     “GEII” shall have the meaning set forth in the Preamble.
	 
	 	     “GE Business Purpose” means providing any electronic products,
services (whether access is provided through a private network or the
internet), or software to facilitate the computer (whether mainframe,
server, desktop, laptop or handheld) to computer exchange of purchase
documents (such as purchase orders, order acknowledgements, invoices,
remittance advices and payment instructions) for the products,
commodities and services of or for any business unit of GE (including
sales of non-GE products, commodities or services when (i) such business
unit is compensated as a distributor, sales agent or similar
intermediary, or (ii) when the products, commodities or services are sold
pursuant to a collaborative sales arrangement (such as an on-line
exchange) which also sells the products, commodities or services of such
GE business unit, provided that products, commodities and services of
such business unit are not EDI Business products or services.
	 
	 	     “GE Financing” shall have the meaning set forth in Section 5.21(c).
	 
	 	     “GE Indemnified Parties” shall have the meaning set forth in Section
10.02(a).
	 
	 	     “GE Monogram License Agreement” shall have the meaning set forth in
Section 5.18.
	 
	 	     “GE Name and GE Marks” shall have the meaning set forth in Section
5.09(a).
	 
	 	     “GE Ownership Value” shall be 10% times the Total Equity Value.
	 
	 	     “GE Parties” shall have the meaning set forth in the Preamble.
	 
	 	     “GE Parties’ Banker” shall have the meaning set forth in Section
3.22.
	 
	 	     “GE Parties’ LCs” shall have the meaning set forth in Section 5.07.
	 
	 	     “GEPP” shall have the meaning set forth in Exhibit B.
	 
	 	     “GES&SP” shall have the meaning set forth in Exhibit B.
	 
	 	     “Governmental Authority” means any United States federal, state or
local or any supra-national or non-U.S. government, political
subdivision, governmental, regulatory or administrative authority,
instrumentality, agency, body or commission, self-regulatory organization
or any court, tribunal, or judicial or arbitral body.
	 
	 	     “Governmental Order” means any order, writ, judgment, injunction,
decree, stipulation, determination, ruling or award entered by or with
any Governmental Authority.

6

 

		
	 	     “Hazardous Materials” means (a) petroleum, petroleum products,
by-products or breakdown products, radiation and radioactive materials,
asbestos containing materials, molds and other harmful biologic agents,
leaded paints and polychlorinated biphenyls, and (b) any chemical,
material or substance defined or regulated as hazardous or toxic or as a
pollutant, contaminant or waste pursuant to any Environmental Law.
	 
	 	     “HSR Act” means the Hart-Scott-Rodino Antitrust Improvements Act of
1976, as amended, and the rules and regulations under such Act.
	 
	 	     “Indebtedness” means, with respect to any Person, (a) all
indebtedness of such Person, whether or not contingent, for borrowed
money, (b) all obligations of such Person as lessee under leases that
have been, in accordance with U.S. GAAP, recorded as capital leases and
(c) all direct or indirect guarantees of such Person in respect of any
indebtedness referred to in clauses (a) and (b) above.
	 
	 	     “Indemnified Party” shall have the meaning set forth in Section
10.03(a).
	 
	 	     “Indemnifying Party” shall have the meaning set forth in Section
10.03(a).
	 
	 	     “Independent Accounting Firm” shall have the meaning set forth in
Section 2.08(c).
	 
	 	     “Initial Working Capital Statement” shall have the meaning set forth
in Section 2.07(a).
	 
	 	     “Insurance” means any product or service determined to constitute
insurance, assurance or reinsurance by the laws or regulations in effect
in any jurisdiction in which the restriction set forth in Section 5.15(a)
applies.
	 
	 	     “Intellectual Property” means: (a) patents, patent applications and
statutory invention registrations, including reissues, divisions,
continuations, continuations in part, extensions and reexaminations
thereof, all rights therein provided by international treaties or
conventions, (b) trademarks, service marks, trade dress, logos, including
all goodwill associated therewith and all common law rights, and
registrations and applications for registration thereof, all rights
therein provided by international treaties or conventions, and all
reissues, extensions and renewals of any of the foregoing, (c)
copyrightable works, copyrights, whether or not registered, and
registrations and applications for registration thereof, and all rights
therein provided by international treaties or conventions, and (d)
confidential and proprietary information, including trade secrets and
know-how.
	 
	 	     “Intellectual Property Agreement and License” shall have the meaning
set forth in Section 5.11.
	 
	 	     “Interest Rate” means an interest rate per annum equal to the
average of the one month British Bankers Association LIBOR for U.S.
dollars that appears on page 3750 (or a successor page) of the Dow Jones
Telerate Screen as of 11:00 a.m. (London time) on each day during the
period for which interest is to be paid.

7

 

		
	 	     “IRS” means the Internal Revenue Service.
	 
	 	     “Knowledge
of the GE Parties” or “GE Parties’ knowledge” means the
actual knowledge, after reasonable inquiry, of the Chairman of GE, any
Vice Chairman of GE, the Senior Vice President - Finance of GE, the
Senior Vice President - Human Resources of GE, the Senior Vice President
and Chief Information Officer of GE, the Senior Vice President - General
Counsel and Secretary of GE, the President and Chief Executive Officer of
the Company, the Chief Financial Officer of the Company, the Vice
President for Global Technology Operations of the Company, the Chief
Information Officer of the Company, the Vice President and General
Counsel of the Company or the Vice Presidents for Global Marketing and
Business Development of the Company.
	 
	 	     “Law” means any U.S. federal, state, local or non-U.S. statute, law,
ordinance, regulation, rule, code, common law, order or other requirement
or rule of law.
	 
	 	     “Leased Real Property” means real property leased (or otherwise
occupied but not owned) by the Company or any of its Subsidiaries.
	 
	 	     “Leasing” means the rental leasing, or financing under or
syndication of operating leases, finance leases or hire purchase or
rental agreements, of property, whether real, personal, tangible or
intangible.
	 
	 	     “Lien” means any mortgage, deed of trust, pledge, hypothecation,
security interest, encumbrance, claim, lien, charge of any kind or
interest, option or similar restriction or limitation, including, without
limitation, any restriction on the right to sell or otherwise dispose of
the property in question.
	 
	 	     “Losses” means all losses, damages, costs, expenses, liabilities,
obligations and claims of any kind (including any Action brought by any
Governmental Authority or Person and including reasonable attorneys’
fees).
	 
	 	     “Material Adverse Effect” means any change, effect, event,
occurrence or state of facts, or series thereof, that is, or is
reasonably likely to be, materially adverse to the Assets, condition
(financial or otherwise), operations, liabilities (whether contractual or
otherwise) or properties, of RMS, the Company and its Subsidiaries as a
whole; provided, however, that any adverse effect arising out of or
resulting from (a) an event or series of events or circumstances
affecting (i) the United States economy generally or the economy
generally of any other country or jurisdiction in which the Company or
any of its Subsidiaries operates, or (ii) the electronic commerce
industry generally in any country in which RMS, the Company or any of its
Subsidiaries operates or (b) the entering into, announcement or
consummation of the transactions contemplated by or the performance of
obligations under the foregoing or the Transaction Agreements shall not
constitute a Material Adverse Effect.
	 
	 	     “Material Contract” means (a) any contract creating any partnership
or joint venture to which RMS, the Company or any Subsidiary is a party
or otherwise bound, (b) the EDI Express, Tradenet or other Interchange
service contracts with those Material Customers described in (i) of the
definition of Material Customer or any contracts with

8

 

		
	 	Customers or suppliers of RMS, the Company and any of its
Subsidiaries which by its terms resulted in payments to RMS, the Company
or its Subsidiaries, in excess of $1,000,000 in 2001, (c) any contracts
with independent sales representatives and commission agents paid more
than $250,000 by RMS, the Company or any of its Subsidiaries in 2001, (d)
any other contract which by its terms requires payments by the RMS,
Company or any of its Subsidiaries in excess of $1,000,000 in any one
fiscal year that is not cancelable on thirty (30) days’ notice by RMS,
the Company or any of its Subsidiaries without payment of penalty or
premium, (e) any contract containing a covenant limiting the freedom of
RMS, the Company or any of its Subsidiaries to engage in any business or
to compete with any Person, (f) any contracts (including purchase orders,
franchise agreements and undertakings or commitments) with any
Governmental Authority not made in the ordinary course of business in an
amount in excess of $1,000,000, (g) except for “shrink wrap” and similar
widely available commercial end user licenses, any license of
Intellectual Property to RMS, the Company or any of its Subsidiaries
which by its terms required payments in excess of $100,000 in 2001.
	 
	 	     “Material Customers” means each of the following customers: (i) the
Company’s 25 largest customers in 2001 for its Interchange products and
services based on aggregate revenue and 25 largest customers in 2001 for
the EDI Express and Tradenet service lines, taken as a whole, based on
aggregate kilocharacter volume, (ii) the Company’s 25 largest customers
in 2001 for its GEIO products and services based on aggregate revenue,
(iii) the Company’s 10 largest customers in 2001 for its Marketplace
products and services based on aggregate revenue, and (iv) the Company’s
10 largest customers in 2001 for its Integration products and services
based on aggregate revenue.
	 
	 	     “Material Permits” shall have the meaning set forth in Section 3.10.
	 
	 	     “Material Subsidiaries” means the Subsidiaries of the Company listed
on Exhibit D to this Agreement, which are the only Subsidiaries of the
Company whose business, financial condition and results of operations are
material to the business of the Company and its Subsidiaries.
	 
	 	     “Material Suppliers” means the suppliers to RMS, the Company and its
Subsidiaries whose supply to the Company of goods or services in 2001 was
in excess of $1,000,000.
	 
	 	     “Non-Compete Period” shall have the meaning set forth in Section
5.15(a).
	 
	 	     “Notes” shall have the meaning set forth in Section 5.26 of the
Disclosure Schedule.
	 
	 	     “Notice of Disagreement” shall have the meaning set forth in Section
2.08(a).
	 
	 	     “Off-Balance Sheet Arrangement” means any joint venture agreement,
partnership agreement or any other similar contract associated with
off-balance sheet financing by the Company between and/or among the
Company and its Subsidiaries or RMS and any unconsolidated entity or
other Person, including, but not limited to, any structured finance,
special purpose or limited purpose entity or Person that relates to or

9

 

		
	 	affects the business of RMS, the Company or its Subsidiaries, except
as identified on the Financial Statements.
	 
	 	     “Other Financial Services Activities” means the offering, sale,
distribution or provision, directly or through any distribution system or
channel, of any financial products, financial services, asset management
services, including investments on behalf of or for the benefit of third
party and client accounts, credit card products or services, vendor
financing and trade payables services, back office billing, processing,
collection and administrative services, or products or services related
or ancillary to any of the foregoing.
	 
	 	     “Other Transactions” shall have the meaning set forth in Section
5.26.
	 
	 	     “Owned Real Property” means real property owned by RMS, the Company
or any of its Subsidiaries.
	 
	 	     “Permitted Liens” means the following Liens: (a) Liens for Taxes,
assessments or other governmental charges or levies that are not yet due
or payable or that are being contested in good faith by appropriate
proceedings; (b) statutory Liens of landlords and Liens of carriers,
warehousemen, mechanics, materialmen, repairmen and other Liens imposed
by Law and on a basis consistent with past practice for amounts not yet
due; (c) Liens incurred or deposits made in the ordinary course of
business and on a basis consistent with past practice in connection with
workers’ compensation, unemployment insurance or other types of social
security; (d) defects of title, easements, rights-of-way, restrictions
and other similar charges or encumbrances not materially detracting from
the value of the Owned Real Property or materially interfering with the
ordinary conduct of business; (e) Liens not created by the GE Parties,
RMS, the Company or any Subsidiary of the Company that affect the
underlying fee interest of any Leased Real Property; (f) Liens incurred
in the ordinary course of business and on a basis consistent with past
practice securing obligations or liabilities that are not individually or
in the aggregate material to the relevant Owned Real Property or Leased
Real Property, respectively; and (g) any set of facts an accurate
up-to-date survey would show, provided such facts do not materially
interfere with the present use, enjoyment and occupation of the relevant
Owned Real Property or Leased Real Property, respectively.
	 
	 	     “Person” means any natural person, general or limited partnership,
corporation, limited liability company, limited liability partnership,
firm, association or organization or other legal entity.
	 
	 	     “Post-Closing Adjustment” shall have the meaning set forth in
Section 2.09.
	 
	 	     “Properties” means the Owned Real Properties and the Leased Real
Properties.
	 
	 	     “Real Properties” shall have the meaning set forth in Section 3.13.
	 
	 	     “Real Property Lease” means a lease, and any amendments thereto,
with respect to the Leased Real Property.

10

 

		
	 	     “Reference Statement of Working Capital” shall have the meaning set
forth in Section 3.06(a).
	 
	 	     “Registered Intellectual Property Rights” shall have the meaning set
forth in Section 3.12(e).
	 
	 	     “Related Party Transaction” means any contract for the delivery of
goods or services in the ordinary course of business as either a customer
of, or supplier to RMS, the Company or any of its Subsidiaries between
RMS, the Company or any of its Subsidiaries, on the one hand, and any GE
Party or any Subsidiary of any GE Party (other than the Company or its
Subsidiaries), on the other hand, in respect of the business of the
Company and its Subsidiaries that, in each instance, is not on arm’s
length terms.
	 
	 	     “Release” means any active or passive release, spill, emission,
leaking, pumping, injections, deposit, disposal, pouring, dumping,
abandonment, discharge, dispersal, leaching, or migration into the indoor
or outdoor environment, including, without limitation, the discard of
drums or other containers containing Hazardous Materials.
	 
	 	     “Representative” of a Person means the directors, officers,
employees, advisors, agents, stockholders, consultants, accountants,
financing sources, investment bankers or other representatives of such
Person.
	 
	 	     “Restructuring” shall have the meaning set forth in Section 5.16(b).
	 
	 	     “Review Period” shall have the meaning set forth in Section 2.07(b).
	 
	 	     “RMS Redemption Consideration” shall have the meaning set forth in
Section 2.03(b).
	 
	 	     “RMS Share Purchase Price” shall have the meaning set forth in
Section 2.03(a).
	 
	 	     “RMS Shares” means all of the issued and outstanding shares of
capital stock of RMS immediately prior to the Closing.
	 
	 	     “SEC” means the U.S. Securities and Exchange Commission.
	 
	 	     “Securities Act” means the Securities Act of 1933, as amended, and
the rules and regulations under such Act.
	 
	 	     “Securities Activity” means any activity, function or service
(without regard to where such activity function or service actually
occurs) which, if undertaken or performed (a) in the United States would
be subject to the United States federal securities laws or the securities
laws of any state of the United States or (b) outside of the United
States within any other jurisdiction in which the restrictions set forth
in Section 5.15(a) apply, would be subject to any law or regulation in
any such jurisdiction governing, regulating or pertaining to the sale,
distribution or underwriting of securities or the provision of investment
management, financial advisory or similar services.

11

 

		
	 	     “Senior Executive” shall have the meaning set forth in Section 5.08.
	 
	 	     “Services Agreement” shall have the meaning set forth in Section
5.13.
	 
	 	     “Shares” means the Company Shares, RMS Shares and Subsidiary Shares
collectively.
	 
	 	     “Sponsor” shall have the meaning set forth in Section 4.09(b).
	 
	 	     “Statement of Estimated Closing Working Capital” shall have the
meaning set forth in Section 2.04(b).
	 
	 	     “Stockholders Agreement” shall have the meaning set forth in Section
5.24.
	 
	 	     “Subsidiary” of any Person means any corporation, general or limited
partnership, joint venture, limited liability company, limited liability
partnership or other Person that is a legal entity, trust or estate of
which (or in which) (a) the issued and outstanding capital stock having
ordinary voting power to elect a majority of the board of directors (or a
majority of another body performing similar functions) of such
corporation or other Person (irrespective of whether at the time capital
stock of any other class or classes of such corporation or other Person
shall or might have voting power upon the occurrence of any contingency),
(b) more than 50% of the interest in the capital or profits of such
partnership, joint venture or limited liability company or (c) more than
50% of the beneficial interest in such trust or estate, is at the time of
determination directly or indirectly owned or Controlled by such Person.
For the purposes of this definition, RMS shall not be considered a
Subsidiary of the Company.
	 
	 	     “Subsidiary Shares” means the issued and outstanding shares of
capital stock of certain subsidiaries of the GE Parties set forth on
Exhibit G.
	 
	 	     “Survival Period” shall have the meaning set forth in Section 11.01.
	 
	 	     “Tax” or “Taxes” means all taxes of any kind, and all customs,
levies, duties, imposts or other assessments, including all net income,
capital gains, gross income, gross receipts, property, franchise, sales,
use, excise, withholding, payroll, employment, social security, worker’s
compensation, unemployment, mortgage, occupation, capital stock, ad
valorem, value added, transfer, documentary stamp, gains, profits, net
worth, asset, transaction, and other taxes, and any interest, penalties
or additions to tax with respect thereto, whether disputed or not,
imposed upon any Person by any federal, state, local or foreign taxing
authority under applicable Law.
	 
	 	     “Tax Matters Agreement” shall have the meaning set forth in the
Preamble.
	 
	 	     “Tax Returns” means all returns and reports (including elections,
declarations, disclosures, schedules, estimates and information returns)
required to be supplied to a Tax authority relating to Taxes.

12

 

		
	 	     “Third Party” means any Person not an Affiliate of the other
referenced Person or Persons.
	 
	 	     “Third Party Claim” shall have the meaning set forth in Section
10.03(a).
	 
	 	     “Total Equity Value” shall mean $800,000,000 less (i) the Debt
Financing or, if applicable, the GE Financing plus (ii) any Cash or Cash
Equivalents in RMS immediately after Closing plus (iii) the lesser of (A)
total transaction fees and expenses and (B) $12,000,000.
	 
	 	     “Trade Secrets” shall have the meaning set forth in Section 3.12(f).
	 
	 	     “Trademarks” shall have the meaning set forth in the Intellectual
Property Agreement and License.
	 
	 	     “Trading Partners” means persons who (a) are business organizations,
(b) are independent third parties and thus are not Controlled Affiliates
of GE conducting transactions with other Affiliates of GE and (c) utilize
the electronic commerce service referred to in clause (a) of the
definition of EDI Business to conduct business transactions between each
other involving the purchase(s) of goods and services.
	 
	 	     “Transaction Accounting Principles” means the accounting principles
as consistently applied by the Company in preparation of the Financial
Statements, as explained in Exhibit F.
	 
	 	     “Transaction Agreements” means this Agreement and each of the
Ancillary Agreements.
	 
	 	     “Transaction Financing” means, collectively, the Debt Financing and
the Equity Financing.
	 
	 	     “Transferred Employees” shall have the meaning set forth in Exhibit
B.
	 
	 	     “Updated Financial Statements” shall have the meaning set forth in
Section 5.20(b).
	 
	 	     “U.S. GAAP” means the generally accepted accounting principles used
in the United States.
	 
	 	     “Working Capital” means, for the Company on a consolidated basis as
of the close of business on the reference date, Current Assets minus
Current Liabilities, in each case calculated in accordance with the
Transaction Accounting Principles consistently applied.

13

 

EXHIBIT B

EMPLOYEE MATTERS*

          SECTION
1. (a) Continued Employment. As of the Closing Date, the
Acquiror agrees to, or to cause an Affiliate of the Acquiror to, continue to
employ as “successor employer,” for purposes of applying the terms of the
Employee Plans (without modification of the Acquiror’s obligations hereunder)
all of the employees of the Company and its Subsidiaries (whether or not such
employees are located in the United States) who are actively employed as of the
Closing Date, as well as employees of the Company and its Subsidiaries who have
rights of employment on return from any vacation, leave or other absence, and
to offer continued employment with the Company and its Subsidiaries to
employees of GE or its Subsidiaries who are assigned full-time to the Company
and actively employed and those who have rights of employment on return from
any vacation, leave or other absence as of the Closing Date (such employees of
the Company and its Subsidiaries and those employees of GE or its Subsidiaries
who accept such offer of continued employment referred to collectively as the
“Transferred Employees”). Notwithstanding the preceding sentence, (i) no
employee of the Company or any of its Subsidiaries (including employees of GE
or its Subsidiaries assigned full-time to the Company) whose employment is
terminated prior to the Closing Date shall be considered a Transferred
Employee, (ii) the GE Parties shall be responsible for all claims relating to
employee benefit obligations with respect to employees of the Company or any of
its Subsidiaries who are receiving short-term or long-term disability benefits
or who are otherwise absent from work (other than by reason of vacation or sick
leave), as of the Closing Date until such time that the individuals are able to
return to and present themselves for work with the Acquiror and (iii) the GE
Parties shall be responsible for all claims relating to employee benefit
obligations with respect to employees of GE or its Subsidiaries assigned
full-time to the Company or any of its Subsidiaries who are receiving
short-term or long-term disability benefits or who are otherwise absent from
work (other than by reason of vacation or sick leave) as of the Closing Date
until such time that the individuals are able to return to and present
themselves for work with the Acquiror (at which time such individuals shall
become Transferred Employees). For a period of at least one year following the
Closing Date (or for such longer period as required by the Laws of any country
other than the United States), each Transferred Employee shall be entitled to
receive, while in the employ of the Acquiror or its Affiliates, the salary,
base wages and incentive compensation and other variable compensation programs
which in the aggregate is at least equal to that which was provided to such
employee by the Company or its Subsidiaries immediately prior to the Closing
Date. Neither the Acquiror, nor any of its Affiliates, shall be obligated,
however, to continue to employ any Transferred Employee for any specific period
of time following the Closing Date, subject to applicable Law. The Acquiror
further agrees to, or to cause an Affiliate to, employ as a “successor
employer,” for purposes of applying the terms of the Employee Plans (without
modification of the Acquiror’s obligations hereunder), those employees of GE
International, Inc. who are assigned to operations of the Company or its
Subsidiaries, and, for purposes of this Exhibit B (including the above
provisions of this Section 1(a)), such employees shall qualify as Transferred
Employees. The remainder of this Section 1,

	*	 	For the purposes of this Exhibit B, RMS shall be deemed to be a Subsidiary of
the Company.

 

 

as well as Sections 2 and 3 set forth the benefits treatment to be
afforded to Transferred Employees assigned to United States operations
(including GEII employees temporarily stationed at Company operations outside
of the U.S.). Section 4 sets forth the benefits treatment to be afforded to
Transferred Employees assigned to non-United States operations.

          (b)     Acquiror Benefit Plans. For a period of at least one year following
the Closing Date, the Transferred Employees, considered as a group, shall be
eligible to receive employee benefits with a value that is substantially
comparable in the aggregate to those benefits provided to the Transferred
Employees under the Employee Plans in effect immediately prior to the Closing
Date.

          (c)     GE Parties’ Benefit Plans. Except as otherwise specifically provided
in this Agreement, neither the Acquiror, nor any of its Affiliates, shall
assume any obligations under or liabilities with respect to, and it shall not
receive any right or interest in, any of the Employee Plans. Effective as of
the Closing Date, except as otherwise specifically provided in this Agreement,
all Transferred Employees will cease any participation in, and any benefit
accrual under, each of the Employee Plans.

          (d)     Layoff Benefits. Notwithstanding any of the foregoing to the
contrary, the Acquiror agrees to, or to cause its Affiliates to, provide
severance benefits (including continuation of Acquiror welfare benefits to the
extent provided for by the Employee Plans immediately prior to the Closing) to
any Transferred Employee who is laid off during the one-year period following
the Closing Date in an amount that is at least equal to the layoff benefits
that would have been paid to such employee pursuant to the terms of the GE
Layoff Plan For Exempt Employees or the GE Job and Income Security Plan for
Non-Exempt Salaried Employees, as applicable, as in effect on the Closing Date,
to be calculated, however, on the basis of the employee’s compensation,
benefits and service at the time of the layoff.

          (e)     Individual Employment Contracts. As of the Closing Date, the Acquiror
shall assume, or cause any Affiliate to assume or retain, as the case may be,
the Company’s or any of its Subsidiary’s obligations under each of the
individual employment, termination, retention, severance or other similar
contracts or agreements.

          (f)     Certain Severance Payments. Notwithstanding the provisions of Section
1(e) of this Exhibit B, the GE Parties shall retain or assume the
responsibility for obligations pursuant to the Separation Agreements set forth
in items 1.p, 1.q, 1.r and 1.s on Section 3.15(a)(ii) of the Disclosure
Schedule and the Retention Letters set forth on Schedule A of this Exhibit B.

          (g)     Welfare Benefits. Except as otherwise expressly provided in this
Exhibit B, the GE Parties or one of their Affiliates shall retain
responsibility under the Employee Plans that are welfare benefit plans in which
the Transferred Employees participate with respect to all amounts that are
payable by reason of, or in connection with, any and all welfare benefit claims
made by the Transferred Employees and their eligible dependents but only to the
extent the claims were incurred prior to the Closing Date. The Acquiror and
its Affiliates shall be responsible for all other welfare benefit claims made
by the Transferred Employees and their eligible dependents to the extent such
claims were incurred on or after the Closing Date.

2

 

          (h)     Credit for Service. To the extent that service is relevant for
purposes of eligibility and vesting (and, in order to calculate the amount of
any vacation, sick days, severance and similar benefits, but not for purposes
of pension benefit accruals) under any retirement plan, employee benefit plan,
program or arrangement established or maintained by the Acquiror or any of its
Affiliates for the benefit of the Transferred Employees, such plan, program or
arrangement shall credit such Transferred Employees for service earned on and
prior to the Closing Date with the Company, any of its Affiliates or any of
their respective predecessors in addition to service earned with the Acquiror
or any of the Acquiror’s Affiliates after the Closing Date.

          (i)     Preexisting Conditions; Coordination. The Acquiror shall, and shall
cause its Affiliates to, waive limitations on benefits relating to any
preexisting conditions of the Transferred Employees and their eligible
dependents. The Acquiror shall also recognize, and cause its Affiliates to
recognize, for purposes of annual deductible and out-of-pocket limits under its
health and dental plans, deductible and out-of-pocket expenses paid by
Transferred Employees and their respective dependents under the GE Parties’
health and dental plans in the calendar year in which the Closing Date occurs.

          (j)     Vacations. The Acquiror shall, or shall cause its Affiliates to,
continue a vacation program for the benefit of the Transferred Employees
through at least the end of the calendar year in which the Closing occurs that
is at least as favorable as the vacation program of the Company in effect
immediately prior to the Closing Date. The GE Parties shall have no obligation
or liability to pay or provide any vacation payments claimed on or after the
Closing Date.

          (k)     List of Non-U.S. Employees On Leave. (i) By July 20, 2002, the GE
Parties shall provide the Acquiror with a list that sets forth the individuals
who are on the type of leave described in Section 3.15(a) (iv) and (v) and who
are employees of RMS, the Company or any of its Subsidiaries or employees of GE
or any of its Subsidiaries, who are assigned full-time to the Company, and who
are located outside of the United States.

		
	 	     (ii)     If the aggregate number of individuals listed by the GE Parties
pursuant to clause (i) of this Section l(k) is more than 24 with respect
to the type of leave described in Section 3.15(a)(iv) or more than 10
with respect to the type of leave described in Section 3.15(a)(v), the GE
Parties shall reimburse the Acquiror or its Affiliates for any severance
costs incurred by Acquiror or its Affiliates during the one-year period
following the Closing Date, as a result of the existence of such excess
employees.

          SECTION 2. (a) Retirement Plans. As of the Closing Date, the Transferred
Employees shall cease to accrue benefits, if any, under the GE Pension Plan
(the “GEPP”), the GE Savings and Security Program (the “GES&SP”), the GE Excess
Benefit Plan and the GE Supplementary Pension Plan, and the Company and its
participating Subsidiaries shall cease to be participating employers in such
plans. Effective as of the Closing Date, the GE Parties or the Company, as the
case may be, shall take all necessary action, if any, to (i) effect such
cessation of participation, (ii) cause the Transferred Employees’ regular
pensions, if any, under the GEPP and their account balances, if any, under the
GES&SP to become fully vested as of the Closing Date and (iii) cause each
eligible Transferred Employee with at least 10 years of qualified service to
vest in his accrued benefits, if any, under the GE Supplementary Pension Plan
as of the

3

 

Closing Date. No assets or liabilities with respect to the GEPP and the
GES&SP shall be transferred as a result of this Agreement. The GE Parties
shall pay directly to the Transferred Employees (including their surviving
spouses and beneficiaries) any vested benefits to which they are entitled under
the GE Excess Benefit Plan, the GE Supplementary Pension Plan and any similar
plan. On the Closing Date, the Acquiror shall pay the GE Parties the accrued
liability up to $3.3 million for such amounts to the Closing Date. After the
Closing Date, the Acquiror shall, and shall cause its Affiliates to, cooperate
with the GE Parties to provide such current information regarding the
Transferred Employees on an ongoing basis as may be necessary to facilitate
determinations of eligibility for, and payments of benefits to, the Transferred
Employees under the GEPP or any other applicable Employee Plan that continues
to be maintained by the GE Parties or their Affiliates.

          (b)     COBRA. The GE Parties shall be solely responsible for claims relating
to the continuation health care coverage requirements of Section 4980B of the
Code and Title I, Subtitle B, Part 6 of ERISA (“COBRA”) with respect to
Transferred Employees and their qualified COBRA beneficiaries that are incurred
prior to the Closing Date. The Acquiror and its Affiliates shall be solely
responsible for claims relating to COBRA coverage with respect to Transferred
Employees and their qualified COBRA beneficiaries regardless of the date of the
“qualifying event” that are incurred on or after the Closing Date.

          SECTION 3. Post-Transfer GE Health and Welfare Benefits. The GE Parties
shall retain any obligations they may have to provide post-retirement welfare
benefits in accordance with the terms of the GE Life, Disability and Medical
Plan, as in effect from time to time, to all former employees of the Company
and its Subsidiaries and their eligible dependents who are currently receiving
such benefits. In addition, the GE Parties shall remain obligated to provide
such coverage to all Transferred Employees and their eligible dependents who,
as of the Closing Date, are participants in the plan and either (i) have
completed twenty-five years of qualifying service with the Company or its
Affiliates or predecessors, or (ii) have attained at least sixty years of age
and have completed at least 10 years of such qualifying service, in either case
upon such Transferred Employees’ election to participate in the GE Life,
Disability and Medical Plan. Such participation shall be under circumstances
and at the applicable contribution levels entitling them to become eligible to
begin receiving such benefits pursuant to the terms of the GE Life, Disability
and Medical Plan as in effect at such time.

          SECTION
4. Foreign Employees and Plans. (a) Foreign
Employees. In the
case of Transferred Employees who are assigned to operations outside of the
United States, the Acquiror and its Affiliates shall, in addition to meeting
the requirements of Section 1(a), comply with any applicable foreign Law or
practices governing the terms and conditions of their employment or severance
of employment. In addition, the Acquiror expressly agrees to assume, or cause
any Affiliate to assume or retain, as the case may be, the Company’s or any of
its Affiliates’ obligations under any individual employment, termination,
retention, severance or other similar contracts or agreements with such
Transferred Employees and to perform all of the obligations as the employer
under such contracts and agreements.

          (b)     Foreign
Employee Benefit Plans. (i) For a period of at least one
year following the Closing Date, the Acquiror agrees to establish or maintain
for the benefit of the Transferred Employees referred to in Section 4(a) above,
considered as a group, benefit plans

4

 

with a value that is substantially comparable in the aggregate on a
country-by-country basis, to the benefits provided to the Transferred Employees
under the Foreign Plans.

		
	 	     (ii)     If a Foreign Plan is maintained by the Company or one of its
Subsidiaries solely for the benefit of the employees of the Company and
its Subsidiaries, the Acquiror shall assume, or cause one of its
Affiliates (including the Company or such Subsidiary) to assume,
sponsorship over and all obligations with respect to such Foreign Plan.
	 
	 	     (iii)    If a Foreign Plan covers employees of the GE Parties or their
Affiliates in addition to employees of the Company and its Subsidiaries
and such Foreign Plan is not required by applicable Laws to be maintained
by the Acquiror or one of its Affiliates, then the GE Parties shall
retain or assume sponsorship of such Foreign Plan but with no obligation
to give accruals under such Plan for Transferred Employees after the
Closing Date.
	 
	 	     (iv)     If a Foreign Plan covers employees of the GE Parties or their
Affiliates in addition to employees of the Company and its Subsidiaries
and such Foreign Plan is required by applicable Law to be maintained by
the Acquiror or its Affiliates, the Acquiror shall or shall cause one of
its Affiliates (including the Company or such Subsidiary) to maintain
such Foreign Plan for the Transferred Employees and the GE Parties agree
that where an asset transfer is required by applicable Law, such assets
shall be transferred to the extent so required, based upon generally
accepted country and plan specific actuarial assumptions and methods
reasonably agreed by the GE Parties and the Acquiror.
	 
	 	     (v)      In the event that any provision of this Exhibit B is not
permissible under any foreign Law or practice, the parties agree that
they shall in good faith take such actions as are permissible under such
Law or practice to carry out to the fullest extent possible the purposes
of such provision.
	 
	 	     (vi)     In addition to the other requirements of this Section 4,
Transferred Employees referred to in Section 4(a) above shall be credited
with service consistent with the principles set forth in Section 1(g)
above.

5

 

SCHEDULE A TO EXHIBIT B

 EMPLOYEE MATTERS

	1.	 	Retention Letter dated April 2002 with B. Hunter.
	 
	2.	 	Retention Letter dated April 2002 with J. Charhon.
	 
	3.	 	Retention Letter dated April 2002 with M. Humenik.
	 
	4.	 	Retention Letter dated April 2002 with J. Macioce.
	 
	5.	 	Retention Letter dated April 2002 with M. Edwards.
	 
	6.	 	Retention Letter dated April 2002 with S. Scala.
	 
	7.	 	Retention Letter dated April 2002 with A. Tsolakis.
	 
	8.	 	Retention Letter dated April 2002 with J. McCroskey.
	 
	9.	 	Retention Letter dated May 2002 with H. Seegers.
	 
	10.	 	Retention Letter dated May 2002 with N. Matro.

6exv10w17

 

EXHIBIT 10.17

 

HIGHLY CONFIDENTIAL

SERVICES AGREEMENT

dated September 27, 2002

among

GENERAL ELECTRIC COMPANY,

GXS HOLDINGS, INC. f/k/a RMS ELECTRONIC COMMERCE SYSTEMS, INC.

GLOBAL ACQUISITION COMPANY

and

GE CAPITAL FINANCIAL INC.

 

 

TABLE OF CONTENTS

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Page
	 	 	 	 	 	 	

	
ARTICLE I

	 
	DEFINITIONS

	 
	
SECTION
1.01. Certain Defined Terms
	 	 	1	 
	 
	
ARTICLE II

	 
	
SERVICES AND TERMS

	 
	SECTION 2.01. Services and Terms
	 	 	6	 
	 
	
ARTICLE III

	 
	
GE POLICIES AND MATERIALS

	 
	SECTION 3.01. Accounting Policies
	 	 	6	 
	SECTION 3.02. Corporate Policies
	 	 	6	 
	SECTION 3.03. Six Sigma Materials
	 	 	7	 
	SECTION 3.04. Limitation on Rights and Obligations with Respect
to the GE Materials
	 	 	7	 
	 
	
ARTICLE IV

	 
	
OTHER ARRANGEMENTS

	 
	SECTION 4.01. Six Sigma Third Party Licenses
	 	 	8	 
	SECTION 4.02. SAMGE
	 	 	8	 
	SECTION 4.03. Software Licenses
	 	 	9	 
	SECTION 4.04. Corporate Purchasing Contracts
	 	 	9	 
	SECTION 4.05. Telecommunications Contracts
	 	 	9	 
	 
	
ARTICLE V

	 
	
ADDITIONAL AGREEMENTS

	 
	SECTION 5.01. Leases
	 	 	10	 
	SECTION 5.02. GE Computer-Based and Other Resources
	 	 	10	 
	SECTION 5.03. Employee Benefits Matters
	 	 	10	 
	SECTION 5.04. CR&D Matters
	 	 	11	 
	SECTION 5.05. Charge Card Administration
	 	 	11	 
	SECTION 5.06. Access
	 	 	11	 

i

 

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Page
	 	 	 	 	 	 	

	 
	ARTICLE VI

	 
	COSTS AND DISBURSEMENTS

	 
	SECTION 6.01. Costs and Disbursements
	 	 	12	 
	 
	ARTICLE VII

	 
	STANDARD FOR SERVICE

	 
	SECTION 7.01. Standard for Service
	 	 	12	 
	 
	ARTICLE VIII

	 
	LIMITED LIABILITY AND INDEMNIFICATION

	 
	SECTION 8.01. Limited Liability of a Provider
	 	 	13	 
	SECTION 8.02. Additional Limitation on Liability
	 	 	13	 
	SECTION 8.03. Indemnification of Each Provider by the
Relevant Recipient
	 	 	13	 
	SECTION 8.04. Indemnification of Each Recipient by the
Relevant Provider
	 	 	13	 
	SECTION 8.05. Indemnification of GE Indemnified Parties
	 	 	14	 
	SECTION 8.06. Indemnification of Acquiror Indemnified Parties
	 	 	14	 
	SECTION 8.07. Indemnification Procedures
	 	 	14	 
	 
	ARTICLE IX

	 
	DISPUTE RESOLUTION

	 
	SECTION 9.01. Dispute Resolution
	 	 	14	 
	 
	ARTICLE X

	 
	TERMINATION

	 
	SECTION 10.01. Termination
	 	 	15	 
	SECTION 10.02. Effect of Termination
	 	 	15	 
	SECTION 10.03. Force Majeure
	 	 	16	 
	 
	ARTICLE XI

	 
	GENERAL PROVISIONS

	 
	SECTION 11.01. No Agency
	 	 	16	 
	SECTION 11.02. Subcontractors
	 	 	16	 
	SECTION 11.03. Further Assurances
	 	 	17	 
	SECTION 11.04. Treatment of Confidential Information
	 	 	17	 

ii

 

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Page
	 	 	 	 	 	 	

	SECTION 11.05. Additional Termination Provisions
	 	 	17	 
	SECTION 11.06. Notices
	 	 	17	 
	SECTION 11.07. Severability
	 	 	18	 
	SECTION 11.08. Entire Agreement
	 	 	18	 
	SECTION 11.09. No Third-Party Beneficiaries
	 	 	19	 
	SECTION 11.10. Amendment
	 	 	19	 
	SECTION 11.11. Rules of Construction
	 	 	19	 
	SECTION 11.12. Counterparts
	 	 	19	 
	SECTION 11.13. No Right to Set-Off
	 	 	19	 

iii

 

	 	 
	SCHEDULES	 
	 
	SCHEDULE A

SCHEDULE B

SCHEDULE C
	GE Services

Services provided to GE

Leased/Subleased Facilities and GE Services

 

 

     This Services Agreement, dated as of September 27, 2002 (this
“Agreement”), is made among GENERAL ELECTRIC COMPANY, a New York
corporation (“General Electric”), GLOBAL ACQUISITION COMPANY, a Delaware
corporation (the “Acquiror”) and GXS HOLDINGS, INC. f/k/a RMS ELECTRONIC
COMMERCE SYSTEMS, INC. (“RMS”), a Delaware corporation, GE Capital
Financial Inc., a Utah corporation (“GECF”), and GXS Corporation, a
Delaware corporation (“GXS Corporation”).

RECITALS

     WHEREAS, General Electric, GE Investments, Inc., a Nevada corporation and
a subsidiary of General Electric (“GEII”) and the Acquiror entered into
a Recapitalization Agreement, dated as of June 21, 2002 (the
“Recapitalization Agreement”).

     WHEREAS, it is contemplated by Section 5.13 of the Recapitalization
Agreement that after the date hereof (a) General Electric will continue to
provide or cause to be provided certain administrative and support services and
other assistance to RMS (and/or its Subsidiaries, as appropriate, collectively
hereinafter referred to as the “Company”) and (b) the Company will
continue to provide or cause to be provided certain administrative and support
services and other assistance to General Electric (and/or its Subsidiaries, as
appropriate, collectively hereinafter referred to as “GE”).

     NOW, THEREFORE, in consideration of the foregoing and the mutual
agreements contained herein, the parties hereto hereby agree as follows:

ARTICLE I

DEFINITIONS

     SECTION
1.01. Certain Defined Terms. (a)  Unless otherwise defined
herein, all capitalized terms used herein shall have the same meaning as in the
Recapitalization Agreement.

     (b)  The following capitalized terms used in this Agreement shall have the
meanings set forth below:

		
	 	     “Acquiror” shall have the meaning set forth in the Preamble.
	 
	 	     “Action” means any claim, action, suit, hearing, arbitration,
inquiry, proceeding or investigation by or before any Governmental
Authority.
	 
	 	     “Additional Agreements” means, collectively, the items set
forth in Article V.
	 
	 	     “Additional Limitation on Liability” shall have the meaning
set forth in Section 8.02.
	 
	 	     “Affiliate” means, with respect to any specified Person, any
other Person that, at the time of determination, directly or indirectly
through one or more intermediaries, Controls, is Controlled by or is
under common Control with such specified Person;

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	 	provided, however, that for the purposes of the Recapitalization Agreement,
the GE Parties shall not be deemed Affiliates of the Acquiror nor, after
the Closing, of the Company or its Subsidiaries.

		
	 	     “After Tax Basis” means that, without delaying payment to the
Indemnified Party of any Losses, (i) in determining the amount of the
payment necessary to indemnify the Indemnified Party against Losses, the
amount of such Losses shall, to the extent that such Indemnified Party
has previously realized any reduction in income or franchise Tax as a
result of sustaining such Losses, be determined net of a reduction in Tax
calculated as 35% of the Losses associated with such Tax reduction, (ii)
to the extent that, after payment of Losses to an Indemnified Party, such
Indemnified Party thereafter realizes any reduction in income or
franchise Tax as a result of having sustained such Losses which have not
been treated under clause (i) as having reduced Tax, such Indemnified
Party shall repay to the Indemnifying Party within ten Business Days of
such realization an amount calculated as 35% of the Losses associated
with such Tax reduction, (iii) to the extent that, as a result of any
indemnification payment, such Indemnified Party would realize any
increase in income or franchise Tax, the amount of such indemnification
payment shall be increased by the amount necessary to satisfy any income
or franchise Tax liabilities incurred by the Indemnified Party as a
result of its receipt of such indemnification payment (as so increased),
calculated as 35% thereof, and (iv) to the extent that any such reduction
or increase in Tax is reversed, payments under this definition shall be
recalculated and refunds made within ten Business Days.
	 
	 	     “Agreement” shall have the meaning set forth in the Preamble.
	 
	 	     “Alliance Issuers Guarantee Obligations” means the
obligations of GECF pursuant to agreements with alliance issuers of GECF
to guarantee the obligations of the Company with respect to corporate
card program agreements and purchasing card program agreements (or the
equivalent thereof) with non-U.S. financial institutions for employees of
the Company.
	 
	 	     “Ancillary Agreements” means this Agreement, the GE Monogram
License Agreement, the Intellectual Property Agreement and License, the
Employee Lease Agreement, the Transitional Employee Services Agreement
and the Tax Matters Agreement, and each agreement, document, instrument
or certificate contemplated by the Recapitalization Agreement to be
executed by the GE Parties, RMS, GEIS or the Acquiror in connection with
the consummation of the transactions contemplated by the Recapitalization
Agreement, in each case only as applicable to the relevant party or
parties to such Ancillary Agreement, as indicated by the context in which
such term is used.
	 
	 	     “Business Day” means any day that is not a Saturday, a Sunday
or other day on which commercial banks in the The City of New York, New
York are required or authorized by Law to be closed.
	 
	 	     “Closing” shall have the meaning set forth in Section 2.02 of
the Recapitalization Agreement.

2

 

		
	 	     “Company” shall have the meaning set forth in the Preamble.
	 
	 	     “Confidential Information” shall have the meaning set forth
in Section 10.02.
	 
	 	     “Control” means, as to any Person, the power to direct or
cause the direction of the management and policies of such Person,
whether through the ownership of voting securities, by contract or
otherwise. The terms “Controlled by,” “under common Control with” and
“Controlling” shall have correlative meanings.
	 
	 	     “Costs and Disbursements” shall have the meaning set forth in
Section 6.01.
	 
	 	     “Dispute” shall have the meaning set forth in Section 9.01.
	 
	 	     “Force Majeure” means an event beyond the control of such
party (or any Person acting on its behalf), which by its nature could not
have been foreseen by such party (or such Person), or, if it could have
been foreseen, was unavoidable, and includes, without limitation, acts of
God, storms, floods, riots, fires, sabotage, civil commotion or civil
unrest, interference by civil or military authorities, acts of war
(declared or undeclared) or armed hostilities or other national or
international calamity or one or more acts of terrorism or failure of
energy sources.
	 
	 	     “GE” shall have the meaning set forth in the Preamble.
	 
	 	     “GE Accounting Policies” means GE’s accounting policies and
related documentation in written or electronic form, which are
clarifications of U.S. GAAP, pursuant to which GE keeps its books and
records and prepares consolidated financial statements.
	 
	 	     “GE Indemnified Party” shall have the meaning set forth in
Section 10.02(a) of the Recapitalization Agreement.
	 
	 	     “GE International” shall have the meaning set forth in
Section 4.02.
	 
	 	     “GE Materials” means, collectively, those items set forth in
Article III.
	 
	 	     “GE Policies and Materials” shall have the meaning set forth
in Sections 3.01 through 3.04.
	 
	 	     “GE Services” shall have the meaning set forth in Section
2.01.
	 
	 	     “GEII” shall have the meaning set forth in the Recitals.
	 
	 	     “General Electric” shall have the meaning set forth in the
Preamble.
	 
	 	     “General Provisions” means, collectively, those items set
forth in Article XI.
	 
	 	     “Governmental Authority” means any United States federal,
state or local or any supra-national or non-U.S. government, political
subdivision, governmental, regulatory

3

 

		
	 	or administrative authority,
instrumentality, agency, body or commission, self-regulatory organization
or any court, tribunal, or judicial or arbitral body.
	 
	 	     “Guarantee Parties” shall have the meaning as described in
Section 5.05.
	 
	 	     “Indemnification” shall have the meaning set forth in
Sections 8.03 through 8.07.
	 
	 	     “Intellectual Property” means: (i) patents, patent
applications and statutory invention registrations, including reissues,
divisions, continuations, continuations-in-part, extensions and
reexaminations thereof, all rights therein provided by international
treaties or conventions, (ii) copyrights, whether or not registered, and
registrations and applications for registration thereof, and all rights
therein provided by international treaties or conventions, and (iii)
confidential and proprietary information, including trade secrets and
know-how. As used in the Recapitalization Agreement, the term
“Intellectual Property” expressly excludes Trademarks.
	 
	 	     “Law” means any U.S. federal, state, local or non-U.S.
statute, law, ordinance, regulation, rule, code, common law, order or
other requirement or rule of law.
	 
	 	     “Limited Liability” shall have the meaning as described in
Sections 8.01 and 8.02.
	 
	 	     “Limited Liability of a Provider” shall have the meaning as
described in Section 8.01.
	 
	 	     “Losses” means all losses, damages, costs, expenses,
liabilities, obligations and claims of any kind (including any Action
brought by any Governmental Authority or Person and including reasonable
attorneys’ fees).
	 
	 	     “Management Contract” shall have the meaning set forth in
Section 4.02.
	 
	 	     “Other Arrangements” means, collectively, those items set
forth in Article IV.
	 
	 	     “Other Costs” shall have the meaning set forth in Section
6.01(a).
	 
	 	     “Person” means any natural person, general or limited
partnership, corporation, limited liability company, limited liability
partnership, firm, association or organization or other legal entity.
	 
	 	     “Policy Guide” shall have the meaning set forth in Section
3.02(a).
	 
	 	     “Program Agreements” shall have the meaning set forth in
Section 5.5.
	 
	 	     “Program Agreements Obligations” shall have the meaning set
forth in Section 5.5.
	 
	 	     “Provider” means the party providing a Service under this
Agreement. In the case of any Undertaking, Provider shall mean GE.
	 
	 	     “Provider Indemnified Party” shall have the meaning set forth
in Section 8.01.

4

 

		
	 	     “Recapitalization Agreement” shall have the meaning set forth
in the Recitals.
	 
	 	     “Recipient” means the party to whom a Service under this
Agreement is being provided. In the case of any Undertaking, Recipient
shall mean the Company.
	 
	 	     “Recipient Indemnified Party” shall have the meaning set
forth in Section 8.04.
	 
	 	     “Representative” of a Person means the directors, officers,
employees, advisors, agents, stockholders, consultants, accountants,
financing sources, investment bankers or other representatives of such
Person.
	 
	 	     “RMS” shall have the meaning set forth in the Preamble.
	 
	 	     “SAMGE” shall have the meaning set forth in Section 4.02.
	 
	 	     “Service Charges” shall have the meaning set forth in Section
6.01(a).
	 
	 	     “Service Termination Date” with respect to a particular
Service shall have the meaning associated with such Service as specified
in Schedule A or B hereto, as the case may be.
	 
	 	     “Services” shall have the meaning set forth in Section 2.01.
	 
	 	     “Six Sigma Materials” shall have the meaning set forth in
Section 3.03.
	 
	 	     “Six Sigma Provider” shall have the meaning set forth in
Section 4.01(a).
	 
	 	     “Software Licenses” shall have the meaning as described in
Section 4.03.
	 
	 	     “Subsidiary” of any Person means any corporation, general or
limited partnership, joint venture, limited liability company, limited
liability partnership or other Person that is a legal entity, trust or
estate of which (or in which) (a) the issued and outstanding capital
stock having ordinary voting power to elect a majority of the board of
directors (or a majority of another body performing similar functions) of
such corporation or other Person (irrespective of whether at the time
capital stock of any other class or classes of such corporation or other
Person shall or might have voting power upon the occurrence of any
contingency), (b) more than 50% of the interest in the capital or profits
of such partnership, joint venture or limited liability company or (c)
more than 50% of the beneficial interest in such trust or estate, is at
the time of determination directly or indirectly owned or Controlled by
such Person.
	 
	 	     “Termination” shall have the meaning as set forth in Article
X.
	 
	 	     “Transaction Agreements” means the Recapitalization Agreement
and each of the Ancillary Agreements.
	 
	 	     “Undertakings” means, collectively, GE’s obligations with
respect to the GE Materials and Other Arrangements.

5

 

ARTICLE II

SERVICES AND TERMS

     SECTION 2.01. Services and Terms. During the period commencing on
the date hereof and ending on the relevant Service Termination Date (as
specified in Schedule A or B hereto, as the case may be), subject to the
provisions set forth in Article X, GE shall provide or cause to be provided to
the Company the services listed in Schedule A (the “GE Services”) and,
at the request of GE, the Company shall provide or cause to be provided to GE
the services listed in Schedule B hereto (collectively with the GE Services,
the “Services”); provided, however, that services provided
in China, Philippines and India shall terminate on the expiration of its term
as defined in Schedule A, unless prohibited by applicable Law.

ARTICLE III

GE POLICIES AND MATERIALS

     SECTION 3.01. Accounting Policies. For a period of up to two (2)
years from the date hereof, GE shall permit the Company to use the GE
Accounting Policies for the Company’s internal accounting and reporting
purposes; it being understood and agreed that GE makes no representation or
warranty as to the suitability of the GE Accounting Policies for use by the
Company. During such period, GE shall provide the Company with only those
revisions to the GE Accounting Policies that are issued in final form to GE’s
constituent businesses, which revisions shall be provided to the Company as
soon as reasonably practicable after such revisions are issued by GE but in no
event later than the time such Accounting Policies are issued to GE’s
constituent businesses. Promptly following the expiration of such two (2) year
period, the Company shall return to GE or destroy (with such destruction
certified in writing to GE) the GE Accounting Policies and shall cease using
all such Policies and all related documentation.

     SECTION 3.02. Corporate Policies. (a)  GE shall permit the Company to
adopt the policies summarized in the compliance guide entitled Integrity:
the Spirit and Letter of Our Commitment and the procedures and guidelines
related thereto published in their entirety on the website integrity.ge.com
(the “Policy Guide”) as the Company’s own policies, procedures and
guidelines. The Company may create materials based on the Policy Guide for
distribution to the Company’s employees and others. It is understood and
agreed that GE makes no representation or warranty as to the suitability of the
Policy Guide for use by the Company.

     (b)  Notwithstanding the foregoing, (i) the text of any materials related
to or based upon the Policy Guide created by or on behalf of the Company may
not contain any references to GE, GE publications, GE personnel (including
senior management) or GE management structures, (ii) the title of the Policy
Guide may not be used in any materials created by or on behalf of the Company
and (iii) any such materials created by or on behalf of the Company may not be
confusingly similar, in part or in whole, to the Policy Guide, as applicable,
in appearance, form and/or style (it being understood that such materials may
have the content otherwise permitted by this provision).

6

 

     SECTION 3.03. Six Sigma Materials. GE, subject to any existing
legal or contractual restrictions, agrees not to assert any claim that GE may
now or in the future have against the Company arising solely out of the
Company’s internal use of software, documentation and other materials owned by
GE relating to the Six Sigma program in use by the Company prior to the date
hereof (the “Six Sigma Materials”) by its employees or by those certain
contractors who are granted access to the Six Sigma Materials only if such
contractors are legally bound by reasonably stringent confidentiality
agreements with respect to the Six Sigma Materials. Notwithstanding the
foregoing, GE’s agreement not to assert claims against the Company shall not
extend to any claim that GE may have at any time against the Company arising
out of or in connection with (a) any breach of any obligation to maintain the
confidentiality of the Six Sigma Materials, (b) use of GE’s name in connection
with the Six Sigma Materials, (c) any use, other than the Company’s internal
use, of the Six Sigma Materials, including use of the Six Sigma Materials by
the Company’s customers or suppliers or (d) any claim arising out of
circumstances or facts relating to a claim or proceeding against GE by or on
behalf of a Six Sigma Provider or any Affiliate thereof. Acquiror and the
Company acknowledge and agree that the Six Sigma Materials and other materials
owned by others and relating to the Six Sigma program are confidential and
proprietary information. Further, Acquiror and the Company agree to take all
actions necessary or advisable to ensure that the Six Sigma Materials and such
other materials are not disclosed to any Person who is not a controlled
Affiliate of Acquiror or the Company. In addition, as long as the Company
remains a supplier to GE or its Subsidiaries, the Company shall have the right
to use the Six Sigma Materials and any other materials relating to Six Sigma
owned or used by GE to the same extent as GE permits its key customers or
suppliers to use such materials.

     SECTION 3.04. Limitation on Rights and Obligations with Respect to the
GE Materials. (a)  Other than as provided above, GE shall have no obligation
(i) to notify the Company of any changes or proposed changes to any of the GE
Materials, (ii) to include the Company in any consideration of proposed changes
to any of the GE Materials, (iii) to provide draft changes of any of the GE
Materials to the Company for review and comment or (iv) to provide the Company
with any updated materials relating to any of the GE Materials. Acquiror and
the Company acknowledge and agree that, except as expressly set forth above, GE
reserves all rights in, to and under, including all Intellectual Property
rights with respect to, the GE Materials and no rights with respect to
ownership or use, except as otherwise expressly provided herein, shall vest in
Acquiror, the Company or any of their respective Affiliates. Further Acquiror
and the Company agree to take all actions necessary or advisable to ensure that
the GE Materials are not used for any purpose other than the purposes set forth
above. Acquiror and the Company will allow GE reasonable access to personnel
and information as reasonably necessary to determine the Company’s compliance
with the provisions set forth above. Notwithstanding any other provision
contained herein, in the event GE determines that the Company has not complied
in all material respects with some or all of its material obligations with
respect to any or all of the GE Materials, GE shall provide written notice to
the Company setting forth in detail the basis for such material non-compliance.
Should the Company fail to perform such material obligation within fifteen
(15) days of receipt of said written notice, GE may terminate the Company’s
rights with respect to such GE Materials without further notice to the Company
and, in such case, GE shall be entitled to require such GE Materials to be
returned to GE or destroyed (with such destruction certified in writing to GE)
promptly after such termination.

7

 

     (b)  In the event the Company or Acquiror on behalf of the Company
determines to cease to avail itself of any of the GE Materials referred to in
this Article III or upon expiration of any period during which the Company is
permitted to use any of the GE Materials, GE and Acquiror will cooperate in
good faith to take appropriate actions to effectuate such decision or
expiration and protect GE’s rights and interests in the GE Materials.

ARTICLE IV

OTHER ARRANGEMENTS

     SECTION 4.01. Six Sigma Third Party Licenses. (a)  If and to the extent
requested by Acquiror or the Company, GE shall use commercially reasonable
efforts to assist the Company in its efforts to obtain non-exclusive licenses
(or other appropriate rights) to use, duplicate and distribute, as necessary,
materials, concepts, software and methodology necessary for the Company to
continue the Six Sigma program in use by the Company prior to the date hereof
from the Six Sigma Academy, Maurice L. Berryman, Minitab, Inc., Decisioneering,
Inc., PROMODEL Corporation and any other Person with whom GE has a license
relating to such Six Sigma program (each, a “Six Sigma Provider”);
provided, however, that GE shall not be required to pay any fees
or other payments or incur any obligations to enable the Company to obtain any
such license or rights; and provided, further, that GE shall not
be required to seek broader rights or more favorable terms for Acquiror or the
Company than those applicable to GE prior to the date hereof or as may be
applicable to GE from time to time thereafter. The parties acknowledge and
agree that there can be no assurance that GE’s efforts will be successful or
that the Company will be able to obtain such licenses or rights on acceptable
terms or at all.

     (b)  Except as provided in the last sentence of Section 3.03, if and to the
extent that on or prior to the date hereof the Company has not obtained
licenses (or other appropriate rights) from Six Sigma Providers to use,
duplicate and distribute, as necessary, materials, concepts, software and
methodology for the Company to continue the Six Sigma program in use by the
Company prior to the date hereof, the Company shall cease using any and all
materials and software owned by the party or parties with whom the Company has
been unable to obtain such licenses or other rights and return to GE on the
date hereof all such materials and software.

     SECTION 4.02. SAMGE. From and after the date hereof, subject to
the other provisions of this paragraph, and for so long as GE continues to hold
an interest in Saudi American General Electric Company (“SAMGE”), the
Company shall continue to share in the income or loss of SAMGE derived from the
sale by SAMGE of the Company’s products and services in the same manner and to
the same extent as the Company shared in such income or loss prior to the date
hereof. In connection with such arrangements, GE agrees to cause GE
International, Inc. (“GE International”) to promptly pay to the Company
any net after-tax amounts received by GE International pursuant to an
Information Services Management Contract between GE International and SAMGE
dated February 16, 1982 (the “Management Contract”) and the Company
agrees to promptly reimburse GE International for any net after-tax amounts
paid by GE International to SAMGE pursuant to the third paragraph of Article
VII of the Management Contract. Acquiror and the Company agree to cause the
entity currently named GEIS International, Inc. or another appropriate entity
to, within six months of the date hereof,

8

 

either assume GE International’s
obligations under the Management Contract or, alternatively, enter into a new
information services management contract with SAMGE in substitution for the
Management Contract and, in any event, to obtain a complete release of GE
International with respect to its obligations under the Management Contract
within six months from the date hereof.

     SECTION 4.03. Software Licenses. If and to the extent requested by
Acquiror or the Company, GE shall use commercially reasonable efforts to assist
the Company in its efforts to obtain non-exclusive licenses (or other
appropriate rights) to use, duplicate and distribute, as necessary in the
conduct of its business, certain computer software used by the Company and its
Subsidiaries in the conduct of their businesses on or prior to the date hereof
and which GE was not obligated to license or assign to the Company pursuant to
Sections 5.11 or 5.12 of the Recapitalization Agreement, respectively
(collectively “Software Licenses”); provided, however,
that GE shall not be required to pay any fees or other payments or incur any
obligations to enable the Company to obtain any such license or rights; and
provided, further, that GE shall not be required to seek broader
rights or more favorable terms for Acquiror or the Company than those
applicable to GE prior to the date hereof or as may be applicable to GE from
time to time thereafter. The parties will negotiate in good faith certain
price adjustments and credits with respect to material Software Licenses not
obtained by GE to the extent costs associated with the continued use,
duplication or distribution exceeds the aggregate amount of $500,000 per annum
over the current expenses paid by the Company and its Subsidiaries per annum.

     SECTION 4.04. Corporate Purchasing Contracts. If and to the extent
requested by Acquiror or the Company, GE shall use commercially reasonable
efforts to assist the Company in its efforts to obtain purchasing contracts (or
other appropriate rights) with certain vendors with whom GE currently has
corporate purchasing contracts to enable the Company to continue to purchase
goods and services that the Company currently purchases under GE’s corporate
purchasing contracts; provided, however, that GE shall not be
required to pay any fees or other payments or incur any obligations to enable
the Company to obtain any such contracts or rights; and provided,
further, that GE shall not be required to seek broader rights or more
favorable terms for Acquiror or the Company than those applicable to GE prior
to the date hereof or as may be applicable to GE from time to time thereafter.
The parties acknowledge and agree that there can be no assurance that GE’s
efforts will be successful or that the Company will be able to obtain such
contracts or rights on acceptable terms or at all.

     SECTION 4.05. Telecommunications Contracts. If and to the extent
requested by Acquiror or the Company, GE shall use commercially reasonable
efforts to continue to make available to the Company’s customers the services
currently being provided to the Company under the telecommunications services
agreements between GE and various telecommunication network providers. On or
before the first anniversary of the date hereof, Acquiror and the Company agree
to enter into contracts with one or more providers of telecommunications
services to replace the services provided to the Company under GE’s
telecommunications services agreements. Upon the earlier to occur of (a) the
date on which the Company enters into such substitute contract or (b) the first
anniversary of the date hereof, GE’s obligations under this Section 4.05 shall
cease. Notwithstanding the foregoing, the parties acknowledge and agree that
there can be no assurance that GE’s efforts will be successful or that the
Company’s customers will continue to have access to such telecommunications
services.

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ARTICLE V

ADDITIONAL AGREEMENTS

     SECTION 5.01. Leases. (a)  Subject to obtaining any necessary third
party consents, which GE shall have used commercially reasonable efforts to
obtain on or before the date hereof, GE will continue to lease or sublease to
the Company, and the Company shall continue to lease or sublease from GE, the
facilities listed on Schedule C hereto for the shorter of twelve (12) months
from the date hereof or the duration of the Company’s lease or sublease and on
such other terms as are set forth in the applicable lease or sublease, or, in
the absence of a lease, sublease or particular terms, on terms consistent with
other similar leases on Schedule C. In the event that the Company desires to
vacate a facility listed in Schedule C prior to the shorter of twelve months
from the date hereof or the duration of the Company’s lease or sublease for
such facility, the Company shall provide to GE a notice of its intention to
vacate at least ninety (90) days prior to vacating the facility.

     (b)  Subject to obtaining any necessary third party consents, which the
Company shall have used commercially reasonable efforts to obtain on or before
the date hereof, the Company will continue to lease or sublease to GE, and GE
shall continue to lease or sublease from the Company, the facilities listed on
Schedule C (ii) hereto for the shorter of twelve (12) months from the date
hereof or the duration of GE’s lease or sublease and on such other terms as are
set forth in the applicable lease or sublease or, in the absence of a lease,
sublease or particular terms, on terms consistent with other similar leases on
Schedule C. In the event that GE desires to vacate a facility listed in
Schedule C prior to the shorter of twelve (12) months from the date hereof or
the duration of GE’s lease or sublease for such facility, GE will provide to
the Company a notice of its intention to vacate at least ninety (90) days prior
to vacating the facility.

     SECTION 5.02. GE Computer-Based and Other Resources. As of the
date hereof, except as otherwise provided in the Transaction Agreements and
this Agreement, the Company and its Subsidiaries shall cease to use and shall
have no further access to the GE Intranet and other GE owned or licensed
computer software, hardware or technology and shall have no access to computer
based resources (including e-mail and access to GE computer networks and
databases) which require a password or are available on a secured access basis.
In addition, as of the date hereof, except as provided in the Transaction
Agreements, this Agreement and the Ancillary Agreements, the Company and its
Subsidiaries shall cease using (and shall cause their employees to cease using)
credit cards and other business services made available by GE or its Affiliates
to the Company, its Subsidiaries or its employees prior to the date hereof.
Acquiror and the Company agree to use their best efforts to fully implement
this provision promptly.

     SECTION 5.03. Employee Benefits Matters. GE shall cooperate with
Acquiror and the Company to facilitate the transfer to the Company’s or
Acquiror’s systems of employee administration matters, including providing
relevant data and information about employees’ compensation, benefits, service
history and similar matters to the extent GE has, and the Company does not
have, such data and information. If a need is identified to provide certain
transition services or if foreign employees (and related matters) cannot be
fully transferred to Acquiror on the date hereof, GE and Acquiror agree to
negotiate in good faith appropriate

10

 

transition service arrangements. Notwithstanding the foregoing, to the extent GE has retained obligations with
respect to employee benefit plans and arrangements under the Recapitalization
Agreement, GE shall continue to administer such plans and arrangements.

     SECTION 5.04. CR&D Matters. If, following the date hereof, the
Company or Acquiror on behalf of the Company desires to enter into arrangements
with GE’s Corporate Research and Development Facility to continue current
research and development services and/or to provide continued research and
development services and related consultation to the Company, other than any
research and development activities currently ongoing which are the subject of
an existing agreement or arrangement between the Company and GE which shall
continue after the date hereof in accordance with the terms of the relevant
agreement or arrangement, GE and Acquiror shall use commercially reasonable
efforts to negotiate in good faith an appropriate arms-length contract for such
services.

     SECTION 5.05. Charge Card Administration. (a)  On the terms and subject
to the conditions set forth in the Corporate Card Program Agreement dated April
1, 1993 and the Purchasing Card Program Agreement dated September 10, 2000
(together with Corporate Card Program Agreement, the “Program
Agreements”), GECF agrees to provide transition services related to
Corporate Card administration, Purchasing Card administration and Travel &
Living Expense Reporting as specified in Schedule A of this Agreement. On or
prior to the date hereof, the Company, GXS Corporation, GXS Holdings, Inc. and
the Acquiror (collectively, the “Guarantee Parties”) shall cause the
obligations of GE under the Program Agreements with respect to the Company to
be assigned to the Company and thereafter, the Company agrees to assume and
agrees to pay, perform and discharge when due all liabilities and obligations
of GE under the Program Agreements (the “Program Agreements
Obligations”), including, but not limited to, making all payments when due
as owed and as required of GE under the Program Agreements, and GE shall not
retain nor have any responsibility for the Program Agreements Obligations;
provided, however, that in the event that the Company fails to
pay, perform and discharge when due the Program Agreements Obligations, the
Guarantee Parties, jointly and severally, shall pay, perform and discharge when
due the Program Agreements Obligations.

     (b)  On or prior to the date hereof, the Guarantee Parties shall cause the
Alliance Issuers Guarantee Obligations to be assigned to the Company and
thereafter, the Company agrees to assume and agrees to pay, perform and
discharge when due Alliance Issuers Guarantee Obligations, and neither GE nor
GECF shall retain or have any responsibility for the Alliance Issuers Guarantee
Obligations; provided, however, that in the event that the
Company fails to pay, perform and discharge when due the Alliance Issuers
Guarantee Obligations, the Guarantee Parties, jointly and severally, shall pay,
perform and discharge when due the Alliance Issuers Guarantee Obligations.

     SECTION
5.06. Access. (a)  Acquiror and the Company will allow GE
reasonable access to the facilities necessary for the performance of the
Services listed on Schedule A and will provide necessary systems interface for
GE to fulfill its obligations under this Agreement.

     (b)  GE will allow the Acquiror and the Company reasonable access to the
facilities necessary for the performance of the Services listed on Schedule B
and will provide

11

 

necessary systems interface for the Acquiror and the Company
to fulfill its obligations under this Agreement.

ARTICLE VI

COSTS AND DISBURSEMENTS

     SECTION
6.01. Costs and Disbursements. (a)  Except as set forth in
Section 5.05, Schedules A and B hereto set forth with respect to each Service
to be provided a description of the charges (the “Service Charges”) for
such Service or the basis for the determination thereof. Further, in
connection with performance of the Services and in connection with the
Undertakings and the Other Arrangements, the Provider may incur certain
transition costs and other incidental costs and expenses (including overhead
and temporary loss of use of its employees or resources) (the “Other
Costs”), which shall, without duplication, either be paid directly by the
Recipient or reimbursed to the Provider by the Recipient.

     (b)  The Provider shall deliver an invoice to the Recipient on a monthly
basis (or at such other frequency as is consistent with the basis on which the
Service Charges are determined and, if applicable, charged to Affiliates of the
Provider) in arrears for the Service Charges, any Other Costs and any other
amounts due to the Provider under this Agreement. The Recipient shall pay the
amount of such invoice by wire transfer to the Provider within 30 days of the
date of such invoice in accordance with Section 2.10 of the Recapitalization
Agreement, provided that, to the extent consistent with past practice
with respect to Services rendered outside the United States, payments may be
made in local currency provided, however, in the event the
Services have historically (prior to Closing) been billed and settled under the
Internal Billing System (“IBS”) methodology, the same methodology shall
be used after the Closing for the term as specified in Schedule A. The net
settlement under the IBS billing system shall be sent by the last Thursday of
the same GE fiscal month; provided, however, that the foreign
Affiliates of GE will continue to settle IBS weekly as has been done prior to
Closing. If the Recipient fails to pay such amount by such date, the Recipient
shall be obligated to pay to the Provider, in addition to the amount due,
interest on such amount at the Interest Rate from the date the payment was due
through the date of payment, all in accordance with Section 2.10 of the
Recapitalization Agreement. As soon as practicable after receipt of any
reasonable written request by the Recipient, the Provider shall provide the
Recipient with data and documentation supporting the calculation of any amount
due to the Provider under this Agreement for the purpose of verifying the
accuracy of such calculation.

ARTICLE VII

STANDARD FOR SERVICE

     SECTION 7.01. Standard for Service. Except as otherwise provided
in this Agreement, and provided that the Provider is not restricted by
an existing contract with a third party or by Law, the Provider agrees to
perform the Services in accordance with applicable Laws and agrees further that
the nature, quality and standard of care applicable to delivery of the

12

 

Services shall be no less than those applicable to those Services that the Provider
provided to the Recipient immediately prior to the date hereof (the
“Standard for Services”). The parties agree to negotiate in good faith
service levels for any service provided by Provider to Recipient under this
Agreement that has not been provided immediately prior to the date hereof.

ARTICLE VIII

LIMITED LIABILITY AND INDEMNIFICATION

     SECTION 8.01. Limited Liability of a Provider. Notwithstanding the
Standard for Services (described above) pursuant to which each Provider will
perform, or cause to be performed, each Service, no Provider or its Affiliates
or Representatives (each, a “Provider Indemnified Party”) shall have any
liability in contract, tort or otherwise to the Recipient or its Affiliates or
Representatives for or in connection with any Services (or, in the case of GE
Services or the Undertakings, to the Company or their respective Affiliates or
Representatives) rendered or to be rendered by any Provider Indemnified Party
pursuant to this Agreement, the transactions contemplated by this Agreement or
any Provider Indemnified Party’s actions or inactions in connection with any
such Services, Undertakings or transactions, except for Losses that have
resulted directly from such Provider Indemnified Party’s negligence or breach
of its obligations in connection with any such Services, transactions, actions
or inactions.

     SECTION 8.02. Additional Limitation on Liability. Notwithstanding
any other provision contained in this Agreement, in no event shall GE, the
Company or their respective Affiliates or Representatives be liable for any
special, indirect, punitive, incidental or consequential losses, damages or
expenses, including without limitation, loss of profits.

     SECTION 8.03. Indemnification of Each Provider by the Relevant
Recipient. Each Recipient shall indemnify and hold harmless each relevant
Provider Indemnified Party from and against any Losses, and reimburse each
relevant Provider Indemnified Party for all reasonable expenses as they are
incurred, whether or not in connection with pending litigation and whether or
not any Provider Indemnified Party is a party, arising out of the negligence of
such Recipient or failure of such Recipient to materially perform any of its
obligations hereunder or in connection with any of the Services rendered or to
be rendered by a Provider, its Affiliates or their respective Representatives
or on behalf of such Recipient pursuant to this Agreement, the transactions
contemplated by this Agreement, including the Undertakings, or such Recipient’s
actions or inactions in connection with any such Services, Undertakings or
transactions; provided, however, that such Recipient shall not be
responsible for any Losses of such Provider Indemnified Party that have
resulted from such Provider Indemnified Party’s gross negligence or willful
misconduct in connection with any of the transactions, actions or inactions
referred to above.

     SECTION 8.04. Indemnification of Each Recipient by the Relevant
Provider. Each Provider shall indemnify and hold harmless each relevant
Recipient and its Affiliates and Representatives (each, a “Recipient
Indemnified Party”) from and against any Losses, and reimburse each
Recipient Indemnified Party for all reasonable expenses as they are incurred,
whether or not in connection with pending litigation and whether or not any
Recipient

13

 

Indemnified Party is a party, arising out of the negligence of such
Provider or failure of such Provider to materially perform any of its
obligations hereunder or in connection with any of the Services rendered or to
be rendered by or on behalf of such Provider pursuant to this Agreement, the
transactions contemplated by this Agreement, including the Undertakings, or
such Provider’s actions or inactions in connection with any such Services,
Undertakings or transactions; provided that such Provider shall not be
responsible for any Losses of such Recipient Indemnified Party that have
resulted from such Recipient Indemnified Party’s gross negligence or willful
misconduct in connection with any of the transactions, actions or inactions
referred to above.

     SECTION 8.05. Indemnification of GE Indemnified Parties.
Notwithstanding any other indemnification provision contained herein, subject
to Section 8.02 and without duplication, Acquiror and the Company shall
indemnify and hold harmless each GE Indemnified Party on an After-Tax Basis
from and against any Losses, and reimburse each GE Indemnified Party for all
reasonable expenses as they are incurred, whether or not in connection with
pending litigation and whether or not any GE Indemnified Party is a party,
arising out of or in connection with any breach by Acquiror, the Company, or
their respective Representatives or Affiliates of any of their representations,
warranties, covenants or agreements referred to in Articles II, III, IV or V of
this Agreement.

     SECTION 8.06. Indemnification of Acquiror Indemnified Parties.
Notwithstanding any other indemnification provision contained herein, subject
to Section 8.02 and without duplication, GE shall indemnify and hold harmless
each Acquiror Indemnified Party on an After-Tax Basis from and against any
Losses, and reimburse each Acquiror Indemnified Party for all reasonable
expenses as they are incurred, whether or not in connection with pending
litigation and whether or not any Acquiror Indemnified Party is a party,
arising out of or in connection with any breach by GE, or its Representatives
or Affiliates of any of their representations, warranties, covenants or
agreements contained in Articles II, III, IV or V of this Agreement.

     SECTION 8.07. Indemnification Procedures. The matters set forth in
Sections 10.03 and 10.04 of the Recapitalization Agreement shall be deemed
incorporated into and a part of this Agreement.

ARTICLE IX

DISPUTE RESOLUTION

     SECTION 9.01. Dispute Resolution. In the event of any dispute,
controversy or claim arising out of or relating to the transactions
contemplated by this Agreement, or the validity, interpretation, breach or
termination of any provision of this Agreement, or calculation or allocation of
the costs of any Service, including claims seeking redress or asserting rights
under any Law (each, a “Dispute”), GE and Acquiror shall negotiate in
good faith in an attempt to resolve such Dispute amicably between themselves at
the operational level. If such Dispute has not been resolved to the mutual
satisfaction of GE and Acquiror within 20 Business Days (or such longer period
as the parties may agree), then at the request of either party the matter shall
be submitted to the Chief Financial Officers of GE and Acquiror for their
consideration. In the

14

 

event that such Chief Financial Officers are unable to
resolve such Dispute within an additional 20 Business Day period (or such
longer period as the parties may agree), such Dispute will be resolved in
accordance with the judicial process referred to in Section 11.11 of the
Recapitalization Agreement.

ARTICLE X

TERMINATION

     SECTION 10.01. Termination. (a)  (i) A Recipient may from time to time
terminate this Agreement with respect to one or more Services or Undertakings,
in whole but not in part, upon giving at least 90 days prior written notice to
the Provider, and (ii) a Provider may terminate this Agreement with respect to
one or more Services or Undertakings, in whole but not in part, at any time
upon prior written notice to the Recipient if the Recipient has failed to
perform any of its material obligations under this Agreement relating to such
Service or Undertaking, and such failure shall have continued without cure for
a period of 30 days after receipt by the Recipient of a notice of such failure
from the Provider.

     (b)  With respect to the Program Agreements described in Section 5.05, in
addition to GECF’s right to terminate its services to the Company under this
Agreement for any reason as currently provided in the Program Agreements, GECF
shall have the right to terminate corporate charge Cards, purchasing Cards and
Accounts (as such terms are defined in the respective Program Agreements) and
any other services under the Program Agreements if, in the first instance, the
Company, and in the second instance, the Guarantee Parties fail to pay, perform
and discharge when due the Program Agreements Obligations.

     (c)  Each party agrees that prior to exercising its rights under clause
(a)(i) of Section 10.01, it will use reasonable efforts to consult for a
reasonable period of time with the other party in advance of such termination
and its implementation.

     SECTION 10.02. Effect of Termination. Upon termination of any
Service or Undertaking pursuant to this Agreement, the relevant Provider will
have no further obligation to provide the terminated Service or Undertaking,
and the relevant Recipient will have no obligation to pay any future Service
Charges or Other Costs relating to any such Service or Undertaking, and upon
termination of this Agreement in accordance with its terms, no Provider will
have any further obligation to provide any Service or Undertaking, and no
Recipient will have any obligation to pay any Service Charges or Other Costs
relating to any Service or Undertaking or make any other payments under this
Agreement; provided, however, that notwithstanding any such
termination the relevant Recipient shall remain obligated to the relevant
Provider for Service Charges, Other Costs and any other fees, costs and
expenses owed and payable in respect of Services and/or Undertakings provided
prior to the effective date of termination. In connection with termination of
any Service or Undertaking, the provisions of this Agreement not relating
solely to such terminated Service or Undertaking shall survive any such
termination, and in connection with a termination of this Agreement, the
Limited Liability, Indemnification and General Provisions and all
confidentiality obligations shall continue to survive indefinitely.
Notwithstanding the aforementioned, the obligations of a party as described

15

 

in Section 11.04 and its Affiliates with respect to Confidential Information
disclosed to such party or its Affiliates in connection with this Agreement
shall cease, and such party and its Affiliates shall have no further
obligations relating thereto, with respect to any such Confidential Information
to the extent the recipient can demonstrate, by clear and convincing evidence,
that such Confidential Information: (a) was generally known to the public at
the time of disclosure or becomes generally known through no wrongful act on
the part of the recipient; (b) is in the recipient’s possession at the time of
disclosure otherwise than as a result of recipient’s breach of any legal
obligation; (c) becomes known to the recipient through disclosure by sources
other than the disclosing party having the legal right to disclose such
Confidential Information; (d) is independently developed by the recipient
without reference to or reliance upon the Confidential Information; or (e) is
required to be disclosed by the recipient to comply with applicable laws or
governmental regulations, provided that the recipient provides prior written
notice of such disclosure to the disclosing party and takes reasonable and
lawful actions to avoid and/or minimize the extent of such disclosure. As used
herein “Confidential Information” means all materials, trade secrets or other
technical information, including, without limitation, proprietary information
and materials (whether or not patentable) regarding a party’ s technology,
products, business information or objectives, which is designated as
confidential in writing by the disclosing party, whether by letter or by the
use of an appropriate stamp or legend, prior to or at the time any such
material, trade secret or other information is disclosed by the disclosing
party to the other party. For purposes of this definition, the contents of
this Agreement, the terms and conditions, including pricing, under which GE
obtains third party products and/or services shall be deemed Confidential
Information.

     SECTION 10.03. Force Majeure. No party hereto (or any Person
acting on its behalf) shall have any liability or responsibility for failure to
fulfill any obligation (other than a payment obligation) under this Agreement
so long as and to the extent to which the fulfillment of such obligation is
prevented, frustrated, hindered or delayed as a consequence of circumstances of
Force Majeure; provided always that such party (or such Person) shall
have exercised reasonable due diligence to minimize the effect of Force Majeure
on its obligations.

ARTICLE XI

GENERAL PROVISIONS

     SECTION 11.01. No Agency. Nothing in this Agreement shall be
deemed in any way or for any purpose to constitute any party an agent of
another unaffiliated party in the conduct of such other party’s business.

     SECTION 11.02. Subcontractors. Any Provider may hire or engage one
or more subcontractors to perform any or all of its obligations under this
Agreement; provided that, subject to Sections 8.01 and 8.02 above, such
Provider shall in all cases remain primarily responsible for all obligations
undertaken by it in this Agreement with respect to the scope of the Services,
the Standard for Services and the content of the Services provided to the
relevant Recipient.

16

 

     SECTION 11.03. Further Assurances. (a)  Acquiror shall take any and all
necessary actions to cause and enable the Company to comply with all of the
provisions of this Agreement, and Acquiror agrees to be jointly and severally
liable for any payment or reimbursement required to be made by the Company
pursuant to this Agreement, including, without limitation, pursuant to Articles
VI and VIII.

     (b)  If any party hereto identifies a need for additional or other
transition services to be provided by or on behalf of GE or the Company,
whether prior to or within three months after the date hereof, the parties
hereto agree to negotiate in good faith to provide such requested services. To
the extent practicable, such additional or other services shall be provided on
terms substantially similar to those applicable to Services of similar types
and otherwise on terms consistent with those contained in this Agreement.

     SECTION 11.04. Treatment of Confidential Information. Each party
hereto shall maintain the Confidential Information of each of the other parties
disclosed in connection with this Agreement in confidence, and shall not
disclose, divulge or otherwise communicate such Confidential Information to
others, or use it for any purpose, except pursuant to, and in order to carry
out, the terms and objectives of this Agreement, and hereby agrees to exercise
every reasonable precaution to prevent and restrain the unauthorized disclosure
of such Confidential Information by any of its directors, officers, employees,
consultants, subcontractors, sublicensees or agents.

     SECTION 11.05. Additional Termination Provisions. GE’s obligations
and the rights of Acquiror and the Company under this Agreement shall terminate
at such time as the Company is no longer a direct or indirect Subsidiary of (or
if merged or liquidated, the assets of which are no longer owned and controlled
directly or indirectly by) Acquiror (or with respect to any Subsidiary of the
Company, at such time as such Subsidiary is no longer a direct or indirect
Subsidiary of the Company or Acquiror) or in the event of a change in control
of Acquiror.

     SECTION 11.06. Notices. All notices, requests, claims, demands and
other communications under this Agreement shall be in writing and shall be
given or made (and shall be deemed to have been duly given or made upon
receipt) by delivery in person, by overnight courier service, by facsimile with
receipt confirmed (followed by delivery of an original via overnight courier
service) or by registered or certified mail (postage prepaid, return receipt
requested) to the respective parties at the following addresses (or at such
other address for a party as shall be specified in a notice given in accordance
with this Section 11.05):

	 	 	 	 	 
	 	(a)	 	if to GE:
	 
	 	 	 	General Electric Company

3135 Easton Turnpike, W3A24

Fairfield, CT 06431
	 	 	 	
Attention:	
Vice President and Senior

Counsel for Transactions

	 	 	 	
Facsimile:	(203) 373-3008

17

 

	 	 	 	 	 
	 	 	 	with a copy to:

 

Shearman & Sterling

599 Lexington Avenue

New York, NY 10022

	 	 	 	
Attention:

Facsimile:	John A. Marzulli, Jr.

(212) 848-7179
	 
	 	 	 	
if to the Acquiror or the Company:

 

Global Acquisition Company

c/o Francisco Partners, L.P.

2882 Sand Hill Road, Suite 280

Menlo Park, CA 94025
	 	 	 	
Attention:

Facsimile:	
Gerald R. Morgan

(650) 233-2999

	 
	 	 	 	
with a copy to:

 

Jones, Day, Reavis & Pogue

2882 Sand Hill Road, Suite 240

Menlo Park, CA 94025

	 	 	 	
Attention:

Facsimile:	
S.M. McAvoy

(650) 739-3900
	 
	 	 	 	
and

 

GXS Corporation

100 Edison Park Drive

Gaithersburg, MD 20878
	 	 	 	
Attention:	Vice President

and General Counsel
	 	 	 	
Facsimile:	301-340-4251

     SECTION 11.07. Severability. If any term or other provision of
this Agreement is invalid, illegal or incapable of being enforced under any Law
or as a matter of public policy, all other conditions and provisions of this
Agreement shall nevertheless remain in full force and effect. Upon such
determination that any term or other provision is invalid, illegal or incapable
of being enforced, the parties to this Agreement shall negotiate in good faith
to modify this Agreement so as to effect the original intent of the parties as
closely as possible in a mutually acceptable manner in order that the
transactions contemplated by this Agreement be consummated as originally
contemplated to the greatest extent possible.

     SECTION 11.08. Entire Agreement. Except as otherwise expressly
provided in this Agreement, this Agreement constitutes the entire agreement of
the parties hereto with respect to the subject matter of this Agreement and
supersedes all prior agreements and

18

 

undertakings, both written and oral,
between or on behalf of the parties hereto with respect to the subject matter
of this Agreement.

     SECTION 11.09. No Third-Party Beneficiaries. Except as provided in
Article VIII with respect to GE Indemnified Parties and Acquiror Indemnified
Parties, this Agreement is for the sole benefit of the parties to this
Agreement and their permitted successors and assigns and nothing in this
Agreement, express or implied, is intended to or shall confer upon any other
Person or entity any legal or equitable right, benefit or remedy of any nature
whatsoever under or by reason of this Agreement.

     SECTION 11.10. Amendment. No provision of this Agreement may be
amended or modified except by a written instrument signed by all the parties to
such agreement.

     SECTION 11.11. Rules of Construction. Interpretation of this
Agreement shall be governed by the following rules of construction: (a) words
in the singular shall be held to include the plural and vice versa and words of
one gender shall be held to include the other gender as the context requires,
(b) references to the terms Article, Section, paragraph, Exhibit and Schedule
are references to the Articles, Sections, paragraphs, Exhibits and Schedules to
this Agreement unless otherwise specified, (c) the word “including” and words
of similar import when used in the Transaction Agreements shall mean
“including, without limitation,” unless otherwise specified, (d) the word “or”
shall not be exclusive, (e) provisions shall apply, when appropriate, to
successive events and transactions, (f) the headings contained in the
Transaction Agreements are for reference purposes only and shall not affect in
any way the meaning or interpretation of the Transaction Agreements and (g) the
Transaction Agreements shall be construed without regard to any presumption or
rule requiring construction or interpretation against the party drafting or
causing any instrument to be drafted.

     SECTION 11.12. Counterparts. This Agreement may be executed in one
or more counterparts, and by the different parties to each such agreement in
separate counterparts, each of which when executed shall be deemed to be an
original but all of which taken together shall constitute one and the same
agreement. Delivery of an executed counterpart of a signature page to this
Agreement by facsimile shall be as effective as delivery of a manually executed
counterpart of any such Agreement.

     SECTION 11.13. No Right to Set-Off. The Recipient shall pay the full
amount of costs and disbursements including Other Costs incurred under this
Agreement, and shall not set-off, counterclaim, or otherwise withhold any other
amount owed to the Provider on account of any obligation owed by the Provider
to the Recipient.

19

 

     IN WITNESS WHEREOF, GE, RMS and the Acquiror have caused this Agreement to
be executed on the date first written above by their respective duly authorized
officers.

	 	GENERAL ELECTRIC COMPANY

	 	By: /s/ Ronald J. Herman

Name: Ronald J. Herman

Title:   General Manager – Global

            Mergers & Acquisitions

	 	GXS HOLDINGS, INC. f/k/a RMS ELECTRONIC

COMMERCE SYSTEMS, INC.

	 	By: /s/ Bruce E. Hunter

Name: Bruce E. Hunter

Title:   Senior Vice President &

            General Counsel

	 	GLOBAL ACQUISITION COMPANY

	 	By: /s/ Brian J. Ruder

Name: Brian J. Ruder

Title:   President & Treasurer

     IN WITNESS WHEREOF, for purposes of Sections 5.05, 6.01 and 10.01 only,
GECF and GXS Corporation have caused this Agreement to be executed on the date
first written above by their respective duly authorized officers.

	 	GE CAPITAL FINANCIAL INC.

	 	By: /s/ Bizent P. Wallace

Name: Bizent P. Wallace

Title:   EVP, CFO

20

 

	 	GXS CORPORATION

	 	By: /s/ Jean-Jacques Charhon

Name: Jean-Jacques Charhon

Title:   Senior Vice President & Chief

            Financial Officer

21

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