Document:

<PAGE>

                                                                    EXHIBIT 10.9

** indicates information which has been omitted and filed separately with the
Securities and Exchange Commission pursuant to a confidential treatment request.
Asterisks appear on page 2, 3, 9, and 12.

--------------------------------------------
Licensee Name:  ebaseOne
--------------------------------------------
Agreement No.:  EBAS-MXH-082099
--------------------------------------------
Effective Date:  September 10, 1999
--------------------------------------------

                                  marimba(R)

                            Master License Agreement

This Master License Agreement ("Agreement") by and between Licensee (as
identified below) and Marimba, Inc., located at 440 Clyde Avenue, Mountain View,
California 94043 ("Marimba") applies to the Marimba software products and
services specified below or later ordered under this Agreement and is effective
as of the date set forth above (the "Effective Date").

                              Licensee Information

<TABLE>
----------------------------------------------------------------------------------------------------
<S>                                             <C>
Licensee: ebaseOne Corporation                  Contact: Scott Feuless, VP of Technical Operations
----------------------------------------------------------------------------------------------------
Address:  6060 Richmond Avenue,                 Phone: 713-975-8700
          Houston, Texas 77057-6205
----------------------------------------------------------------------------------------------------
E-Mail: sfeuless@ebaseone.com                   Fax: 713-781-5535
----------------------------------------------------------------------------------------------------
</TABLE>

                          Product and Fee Information

<TABLE>
<CAPTION>
------------------------------------------------------------------------------------------------------------------------------------
Product:                                     Quantity:                     Price                       User and Configuration
                                                                                                       Restrictions:
<S>                                          <C>                           <C>                         <C>
CASTANET INFRASTRUCTURE SUITE -              As needed on a                Monthly Application         See Section 2
APPLICATION ACCESS LICENSES                  fee per use basis.            Access License Fees
[CIS-AAL-4.0-U]                                                            (see Attachment A).         Name of Single Application:
 Components:
 -Castanet Tuner
 -Castanet Transmitter                                                                                 Primary Function:
 -Transmitter Administrator
 -Channel Copier
 -License Installer
 -Certificate Manager
 -Castanet Gateway
 -Castanet Proxy

CASTANET INVENTORY SUITE -                   As needed on a                Monthly Inventory           See Section 2
INVENTORY ACCESS LICENSE                     fee per use basis.            Access License Fees
[CIIS-4.0-U]                                                               (see Attachment A).
 Components:
 -Inventory Manager
 -Inventory Service

CASTANET SUBSCRIPTION SUITE                  As needed on a                Monthly Application         See Section 2
[CSS-4.0-U]                                  fee for per basis.            Access License Fees
 Components:                                                               (see Attachment A).
 -Subscription Manager
 -Subscription Service

MARIMBA DOCSERVICE ACCESS                    As needed on a                Monthly DocService          See Section 2
LICENSE                                      fee per use basis.            Access License Fees
[MDSAL-1.0-U]                                                              (see Attachment A).
 Components:
 - Marimba DocService application
------------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>

<TABLE>
------------------------------------------------------------------------------------------------------------------------
<S>                                      <C>                  <C>                     <C>
CASTANET INFRASTRUCTURE SUITE            As needed on a       Monthly Server Access   See Section 2
SERVER ACCESS LICENSES                   fee per use basis.   License Fees (see
(CIS-SAL-4.0-U)                                               Attachment A).
  Components:
  -Castanet Tuner
  -Castanet Transmitter
  -Transmitter Administrator
  -Channel Copier
  -License Installer
  -Certificate Manager
  -Castanet Gateway
  -Castanet Proxy

CASTANET MANAGEMENT SUITE                1                    **                      See Section 2
(CMS-4.0-U)
  Components:
  -Transmitter Administrator Pro
  -7uner Packager
  -Channel Copier
  -Transmitter Reporter
  -Browser Integration Module
  -Tuner Administrator

CASTANET PRODUCTION SUITE                1                    **                      See Section 2
[CPS-4.0-U]
  Components:
  -Publisher
  -Castanet Application Packager

ASP ATTACHMENT                           1                    **                      See Section 2 and ASP Attachment
(CRL-4.0-U]
  Components:
  -Tuner Branding Wizard
  -Custom Redistribution License
------------------------------------------------------------------------------------------------------------------------
Support and Maintenance, Implementation
Services and Training:

Backline Silver Service [SILVER-U]       For the Term (and    Included in Monthly
                                         any renewal terms)   Access License Fees.

Implementation Services [CON-IMP-U]      10 days              **

Architectural Implementation Services    2 days               **
[CON-ARC-U]

Training Days (TNG-U]                    6 days               **
------------------------------------------------------------------------------------------------------------------------
</TABLE>

Payment Terms:

Implementation and Architectural Services fees: net 30 days from commencement of
either Implementation Services or Architectural Services.

Training Days fees: net 30 days from commencement of Training.

Monthly Access License Fees: as set forth in Attachment A.

--------------------------------------------------------------------------------

                                       2
<PAGE>

--------------------------------------------------------------------------------
Total Total Fees:

Implementation and Architectural Services fees: **

Training Days fees: **

Month Access License Fees: as set forth in Attachment A.
--------------------------------------------------------------------------------

This Agreement includes and incorporates herein by reference the attached
-------------------------------------------------------------------------
Standard Terms and Conditions and all Attachments, and contains, among other
----------------------------------------------------------------------------
things, warranty disclaimers liability limitations and use limitations For
-----------------------------------------------------------------------
additional purchases, use an executed Marimba order form which references this
Agreement. Any different or additional terms of any related Licensee purchase
order, confirmation, or similar form shall have no force or effect. Acceptance
of a partial shipment shall constitute acceptance of the entire order. Accepted
and agreed to by the authorized representative of each party:

LICENSEE:                                         MARIMA:

/s/ [ILLEGIBLE]^^                                 /s/ [ILLEGIBLE]^^
--------------------------                        ---------------------------
Name: [ILLEGIBLE]                                 Name: Steve Williams

Title: Vice President or Technology               Title: Vice President,
Operators                                         Worlwide Sales

Date: 9/13/99                                     Date:

Notice Information:                               Notice Information:

See Licensee Information above                    440 Clyde Avenue
                                                  Mountain View, CA 94043
                                                  Att: Legal Department

                                       3
<PAGE>

                                    marimba

                         Standard Terms and Conditions

1. Definitions.

Access License: any type of Castanet Infrastructure Suite Access License.
--------------

Administrator: any Employee with access to or the right to use any component of
-------------
an Administrative Suite.

Administrative Suite: a Castanet Management, Production and/or Subscription
--------------------
Suite.

Client: an Endpoint which is a client computer.
------

Deployment and/or Deployed: means, with respect to a Licensee Client, that such
--------------------------
Licensee Client or any software deployed by or through such Licensee Client is
in use or available for use by a Subscriber at any time during a given month.

Documentation: any technical specification documentation provided by Marimba
-------------
with the Software. Unless otherwise noted, the Software and Documentation are
referred to collectively herein as "Software".

Employee: any employee of Licensee or an individual independent contractor using
--------
the Software on Licensee's premises in the course of performing services on
behalf of Licensee and for whom Licensee remains responsible.

Endpoint: any computer or other device executing a Castanet Tuner or other
--------
software capable of operating with or receiving updates from a Castanet
Infrastructure Suite.

Licensed Endpoint: any Endpoint for which Licensee has purchased a Castanet
-----------------
Infrastructure Suite Access License.

Major Release: a Software release identified by an increase in the number to the
-------------
left of the decimal point.

Minor Release: a Software release identified by an increase in the number to the
-------------
right of the decimal point.

Server: an Endpoint which is a server computer.
------

Single Application: one (1) Castanet channel containing data or an application
-------------------
with one (1) specific purpose or related set of functionality. By way of example
only, a word-processor and a spreadsheet program would not constitute a Single
Application even if both were run as a single Castanet channel or were
incorporated into the same general suite of applications. The name of each
Single Application and its primary function must be designated by Licensee in
the Product and Fee Information box or applicable Marimba order form.

Software: the Marimba software products in object code form specified in the
--------
Product and Fee Information box above or in a subsequent order under this
Agreement.

Subscriber: means any person with the right to use any computer on which a copy
----------
of the Licensee Client is installed or any computer which is otherwise capable
of executing any software deployed with the Software.

Tuner: a Castanet Tuner (the client component of the Castanet Infrastructure
-----
Suite) configured by Licensee for deployment on Licensed Endpoints.

2. Grant of License. Subject to the terms of this Agreement, Marimba grants
Licensee a non-transferable, non-sublicensable, non-exclusive license to use the
Software, but only in accordance with (i) the Documentation and (ii) the terms
and restrictions set forth herein.

2.1  CASTANET(R) INFRASTRUCTURE SUITE:

a.   Scope of Use: Each Castanet Infrastructure Suite may only be used to
operate with Endpoints for which Licensee has purchased an Access License. Types
of Access Licenses:

Application Access License (AAL): Right to use the Castanet Infrastructure Suite
--------------------------------
to deploy and manage a Single Application for use by one (1) user on one (1)
Client.

Server Access License (SAL): Right to use the Castanet Infrastructure Suite to
---------------------------
deploy and manage multiple applications on one (1) Server. A Server licensed
with an SAL may not utilize the Software to deploy or manage applications on
other Endpoints for which Licensee has not purchased an Access License.

b.   Installation and Copies: Licensee may copy and install on Licensee's
computers for use only by Licensee's employees as many copies of the components
of the Castanet Infrastructure Suite as is necessary to support Licensed
Endpoints. Licensee may not resell, sublicense or distribute to any third-party
any component of the Castanet Infrastructure Suite, except for distribution of a
Tuner in accordance with the Custom Redistribution License.

2.2  CASTANET(R) INVENTORY SUITE

a.   Scope of Use: Each copy of the Castanet Inventory Suite may only be used to
scan or otherwise operate with Licensed Endpoints for which Licensee has also
purchased a Castanet Inventory Access License. A "Castanet Inventory Access
License" is the right to use the Castanet Inventory Suite to scan one (1)
Licensed Endpoint.

b.   Installation and Copies: Licensee may copy and install on Licensee's
computers as many copies of the components of the Inventory Suite as is
necessary to support its licensed usage. Licensee may not resell, sublicense or
distribute to any third-party any component of the Inventory Suite, except for
distribution of the Inventory Service as part of a Tuner in accordance with a
Custom Redistribution License.

MARIMBA(R) DOCSERVICE(TM)

a.   Scope of Use: Each copy of the Marimba DocService application may only be
used to operate with Licensed Endpoints for which Licensee has purchased a
Marimba DocService Access License. A Marimba DocService Access License is the
right to use the Marimba DocService application for use by one (1) user on one
(1) Licensed Endpoint.

b.   Licensee may copy and install on Licensee's computers as many copies of the
Marimba DocService application as is necessary to support its licensed usage.
Licensee may not resell, sublicense or distribute to any third-party any
component of the Marimba DocService application, except for distribution of the
Marimba DocService application as part of a Tuner in accordance with a Custom
Redistribution License.

                                       4
<PAGE>

2.4  CASTANET(R) ADMINISTRATIVE SUITES

a.   Scope of Use: Each Castanet Administrative Suite may only be used by one
(1) Administrator at any given time and by no more than three (3) Administrators
in total.

b.   Installation and Copies: Licensee may copy and install on one (1) Licensee
computer one (1) copy of each Administrative Suite as set forth in the Product
and Fee Information box above. Licensee may make a reasonable number of copies
of each Suite solely for back-up purposes in accordance with Licensee's standard
back-up procedures. Licensee may not resell, sublicense or distribute to any
third-party any portion or component of a Suite, except for distribution of the
Subscription Service as part of a Tuner in accordance with a Custom
Redistribution License.

2.5  ASP ATTACHMENT (INCLUDING CUSTOM REDISTRIBUTION LICENSE): License rights
are as set forth in Attachment A.

2.6  EVALUATION SOFTWARE: Any Marimba software provided to Licensee on an
evaluation or beta test basis during the term of this Agreement ("Evaluation
Software") may be used by Licensee solely for internal evaluation purposes for a
period of time not to exceed thirty (30) days from receipt (unless such period
is extended by Marimba in writing). Notwithstanding anything else in this
Agreement, Marimba shall have no warranty, support, maintenance or other
obligation or liability of any type with respect to Evaluation Software and
Evaluation Software shall be subject to all other restrictions on Software
herein. Licensee shall treat all Evaluation Software as confidential and
proprietary information of Marimba and shall return to Marimba or destroy any
copies of Evaluation Software upon expiration of the evaluation period.

3.   Restrictions. Licensee must reproduce the copyright notice and any other
notices that appear on the original Software on any copies and related media.
Licensee shall not (and shall not allow any third party to): (i) decompile,
disassemble, or otherwise reverse engineer or attempt to reconstruct or discover
any source code, underlying ideas, algorithms, file formats or programming or
interoperability interfaces of the Software by any means whatsoever (except to
the extent that applicable law prohibits reverse engineering restrictions), (ii)
remove any product identification, copyright or other notices, (iii) lease,
lend, or use the Software for timesharing, service bureau, hosting or like
purposes, (iv) modify, or, except to the extent expressly authorized in Section
2, incorporate into or with other software or create a derivative work of any
part of the Software, or (v) publicly disseminate performance information or
analysis (including, without limitation, benchmarks) from any source relating to
the Software. Notwithstanding anything else, Marimba and its suppliers retain
all title to, and, except as expressly and unambiguously licensed herein, all
rights to the Software, all copies thereof and all related documentation and
materials.

Licensee acknowledges that the Software is not intended for use in connection
with any high risk or strict liability activity (including, without limitation,
air or space travel, power plant operation, or life support or emergency medical
operations) and that Marimba makes no warranty and shall have no liability in
connection with any use of the Software in such situations.

4.   Payment. Licensee shall pay the fees set forth in the Product and Fee
Information box and any subsequent order form within thirty (30) days of the
applicable purchase date unless otherwise specified. Licensee shall be
responsible for all taxes, withholdings, duties and levies arising from the
Agreement (excluding taxes based on the net income of Marimba). All payments
shall be made in U.S. dollars in the U.S. Any late payments shall be subject to
a service charge equal to 1.5% of the amount due (calculated on a monthly basis)
or the maximum amount allowed by law, whichever is less.

5.   Term of Agreement. This Agreement is effective as of the Effective Date and
terminates three (3) years thereafter (the "Term"). Thereafter, this Agreement
may be renewed at the election of Licensee for up to two (2) additional one (1)
year terms on the same terms and conditions set forth herein. Licensee will
provide Marimba with a notice of Licensee's election to renew the Agreement no
later than sixty (60) days prior to the expiration of the then-current term. If
Licensee does not timely notify Marimba that Licensee elects to renew, this
Agreement will terminate at the conclusion of the then-current term. Either
party may terminate this Agreement if the other party fails to cure any material
breach of this Agreement within thirty (30) days after written notice of such
breach. Upon termination, Licensee shall immediately cease all use of the
Software and return or destroy all copies of the Software and all portions
thereof and so certify to Marimba. Sections under the headings "Restrictions",
"Payment", "Term of Agreement", "Limitation of Remedies and Damages",
"Encryption and Authentication", "Privacy", "Export Restrictions", "Government
End-Users", "Confidential Information", "General" and the disclaimer of
warranties in Section 6.4 shall survive any termination or expiration of this
Agreement. Termination is not an exclusive remedy and all other remedies will be
available whether or not this Agreement is terminated.

6.   Limited Warranty and Disclaimer.

6.1  Marimba warrants to Licensee that for a period of thirty (30) days from the
Effective Date, the Software, if operated as directed, will substantially
achieve the functionality described in the Documentation. Marimba does not
warrant, however, that Licensee's use of the Software will be uninterrupted or
that the operation of the Software will be error-free or secure. Marimba's sole
liability (and Licensee's exclusive remedy) for any breach of this warranty
shall be, in Marimba's sole discretion, to use commercially reasonable efforts
to provide Licensee with an error-correction or work-around which allows the
Software to substantially achieve the same functionality described in the
Documentation, or if such remedies are impracticable, to refund the license fee
paid for the Software. Marimba shall have no obligation with respect to a
warranty claim unless notified of such claim within the warranty period.

6.2  Marimba represents and warrants that the Software is Year 2000 Compliant.
"Year 2000 Compliant" means that the then-current version of the Software, when
used in accordance with the Documentation: (i) is capable of performing date and
time calculations between the year 1999 and the year 2000 and through leap years
where required and (ii) represents all date data explicitly and unambiguously at

                                       5
<PAGE>

input, internal manipulation, and file output by using a full four-digit year
when appropriate. This warranty applies to the Software on a stand-alone basis
and does not apply to Software that is: (i) combined or operated with any other
software or hardware, to the extent such combination causes the Software not to
be Year 2000 Compliant; (ii) is modified or altered by Licensee or any third
party; or (iii) otherwise operated other than in accordance with the
Documentation and this Agreement. This Year 2000 Compliant warranty shall expire
on the anniversary of the Effective Date in 2001 and remedies for a breach of
this Section 6.2 shall be limited to the remedies set forth in Section 6.1.

6.3 This warranty shall not apply to the Software if modified by any party other
than Marimba or if used in conjunction with hardware or software not specified
in the Documentation. Marimba makes no warranties with respect to any separate
third party code provided with the Software, including any Java virtual machine.

6.4 THIS IS A LIMITED WARRANTY, AND IT IS THE ONLY WARRANTY MADE BY MARIMBA.
NEITHER MARIMBA NOR ITS SUPPLIERS MAKES ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF OR RELATING TO
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF THIRD
PARTIES' RIGHTS. LICENSEE MAY HAVE OTHER STATUTORY RIGHTS. HOWEVER, TO THE FULL
EXTENT PERMITTED BY LAW, THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF
ANY, SHALL BE LIMITED TO THE LIMITED WARRANTY PERIOD.

NO DEALER, AGENT, OR EMPLOYEE OF MARIMBA IS AUTHORIZED TO MAKE ANY
MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS LIMITED WARRANTY.

7.  Services.

7.1 Support and Maintenance.

    7.1.1 Bronze Service. For such period as Licensee has paid the applicable
annual support and maintenance fee, Marimba will provide Licensee with backline
"Bronze Service" consisting of the following: (i) telephone and/or email support
regarding use and deployment of the Software from 6:00 a.m. to 5:00 p.m. Pacific
Time on Monday through Friday (excluding Marimba holidays) ("Hotline Support")
to up to two (2) designated employees of Licensee ("Designated Licensee
Contacts") and (ii) generally commercially released code corrections, patches
and updates (Major and Minor Releases) of the same Software product (excluding
any new or different products) ("Maintenance"). Hotline Support is provided for
the current release of the Software and the previous sequential release for a
period of twelve (12) months from the date of the current release; Maintenance
is provided for the current release of the Software and for production system
down problems for the release prior to the current release (ii) for a period of
six (6) months in the event the current release is a Minor Release or (i) for a
period of twelve (12) months in the event the current release is a Major
Release. Hotline Support excludes any general questions regarding JAVA or any
other computer language. Support for the SDK shall not include engineering level
support for Integration of the UpdateNow Run Time Code (which service is
available separately at Marimba's standard rates for Implementation Services).

    7.1.2 Silver and Gold Service. Payment for Silver Service entitles Licensee
to Bronze Service plus Hotline Support on a twenty-four (24) hours per day,
seven (7) days per week basis ("7X24 Support"). Payment for Gold Service
entitles Licensee to Silver Service plus: (i) a designated Marimba support
engineer point of contact for Licensee (a "Technical Account Manager"), (ii) a
two (2) day on-site visit by the Technical Account Manager (U.S. only; travel
and related expenses are obligation of Licensee) to become familiar with
Licensee's systems and personnel, (iii) monthly Licensee support status reports
and (iv) access to Marimba's early release program (subject to the terms of such
program). Licensee shall be entitled to any additional Designated Licensee
Contacts or Technical Account Managers for which it has paid the applicable fee
to Marimba. Licensee must contract for the same level of support and maintenance
for all Software licensed by Licensee. 7X24 Support during nonstandard Hotline
Support hours shall be limited to support for production down systems only.

    7.1.3 Renewals. Marimba's obligation to provide the above-described
support and maintenance and Licensee's obligation to pay the then-current
applicable annual support and maintenance fee shall renew automatically upon
each anniversary of the Effective Date (or such other consolidated Software
purchase date agreed to by the parties in writing), unless either Licensee or
Marimba has given the other party prior written notice of cancellation. If
Licensee elects not to renew support and maintenance for successive terms,
Licensee may reenroll only upon payment of the applicable annual fee plus the
pro rata portion of the annual fee covering the period of time from the date
service lapsed to the date service was renewed. Notwithstanding any lapse, the
original anniversary date for service renewal continues unchanged.

7.2  Training. Each Training Day shall entitle one (1) employee of
Licensee to attend one (1) day of a standard Marimba product training session
held at an authorized Marimba Training Center, training classes have minimum day
number requirements per attendee. Any Training Days not used by Licensee within
one-hundred twenty (120) days of purchase shall expire and become void.

7.3  Implementation Services. Marimba (or an agent acting on its behalf) shall
provide the number of person-days of professional implementation support
services ("Implementation Services") set forth in the Product and Fee
Information box, above. Marimba warrants that the Implementation Services shall
be performed in a professional and workmanlike manner. The parties acknowledge
that the scope of the Implementation Services provided hereunder consists solely
of delivery of: (i) Software installation and deployment assistance and/or (ii)
additional related Marimba copyrighted software or code. Implementation Services
designated as "Architectural" services shall also include assistance with
respect to planning and designing the implementation of the Software. Licensee
shall have a license right to use anything delivered as part of the
Implementation Services subject to the terms of its license to use the Software,
but Marimba shall retain all right, title and

                                       6
<PAGE>

interest in and to any such work product, code or Software and any derivative,
enhancement or modification thereof created by Marimba (or its agents). The date
and time for all Implementation Services shall be as mutually reasonably agreed
upon by the parties; provided, however, that any days not used by Licensee
within one-hundred twenty (120) days of the purchase date shall expire and
become void. Licensee shall be responsible for reasonable travel and related
expenses. Licensee may purchase additional Implementation Service days at
Marimba's standard rates for such services. A "person-day" of Implementation
Services consists of an eight-hour day, overtime shall be available only in
minimum one-half day increments.

a.   Limitation of Remedies and Damages.

EXCEPT FOR DEATH OR PERSONAL INJURY, NEITHER MARIMBA NOR ITS SUPPLIERS SHALL BE
LIABLE TO LICENSEE (WHETHER UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY
OTHER LEGAL OR EQUITABLE THEORY): (I) FOR ANY AMOUNTS IN EXCESS OF THE FEES PAID
TO MARIMBA BY LICENSEE FOR THE SOFTWARE OR (11) FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOST PROFITS, EVEN IF MARIMBA HAS BEEN MADE AWARE OF
THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND
EXCLUSIONS MAY NOT APPLY TO YOU (LICENSEE). MARIMBA SHALL NOT BE LIABLE FOR
INTERRUPTION OF USE OR LOSS OR CORRUPTION OF DATA OR FAILURE OF THE SOFTWARE TO
PROVIDE SECURITY.

EXCEPT ANY INDEMNIFICATION CLAIM OR CLAIM ARISING UNDER THE HEADINGS
"RESTRICTIONS", "PRIVACY", "EXPORT RESTRICTIONS" AND "CONFIDENTIAL INFORMATION",
LICENSEE SHALL NOT BE LIABLE UNDER THIS AGREEMENT FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOST PROFITS.

9.   Indemnification. Marimba shall indemnify and hold harmless Licensee against
any amounts awarded in a settlement or by a final court decision (and reasonable
attorneys' fees in connection therewith) arising from any claim of infringement
of a valid U.S. patent, U.S. copyright, or U.S. trademark or of misappropriation
of a trade secret in the U.S. asserted against Licensee by a third party based
upon Licensee's authorized use of the Software, provided that Marimba shall have
received from Licensee: (i) prompt notice of such claim (but in any event notice
in sufficient time for Marimba to respond without prejudice); (ii) the exclusive
right to control and direct the investigation, defense, and/or settlement of
such claim; and (iii) all reasonable necessary cooperation and assistance of
Licensee. In the event an infringement is determined or deemed likely to occur
by Marimba, or if required by settlement, Marimba may: (a) substitute for the
Software substantially similar programs and documentation, (b) procure for
Licensee the right to continue using the Software or (c) terminate the Agreement
upon thirty(30) days advance written notice and refund the license fee paid for
the Software less depreciation as calculated on a three-year straight-line basis
commencing with the Effective Date. This Section 9 sets forth Licensee's sole
and exclusive remedy with respect to any claim of intellectual property
infringement. The foregoing indemnification obligation of Marimba does not
apply: (1) if the Software is modified by any party other than Marimba, but
solely to the extent the alleged infringement is caused by such modification;
(2) the Software is combined with other non-Marimba products, processes or
materials, but solely to the extent the alleged infringement is caused by such
combination; (3) where the allegedly infringing activity continues after Marimba
has notified Licensee thereof or after Marimba has provided Licensee
modifications that would have avoided the alleged infringement; or (4) to any
third-party code contained within the Software.

10.  Encryption and Authentication. The security mechanisms implemented by the
Software have inherent limitations, and Licensee must determine that the
Software sufficiently meets its requirements. Licensee must obtain a signed
digital certificate from a certificate authority in order to enable the
Software's encryption or authentication features and Licensee is responsible for
familiarizing itself with the limitations and restrictions of such certificates.
Licensee is responsible for maintaining the security of the environment in which
the Software is used and the integrity of the private key file used with the
Software.

11.  Privacy. The Software contains features which may allow Licensee to collect
data from, control and/or monitor computers running Tuners or other components
of the Software deployed by Licensee without notice to or knowledge by end-
users. Licensee is solely responsible for, and assumes all liability with
respect to, all such activity, including, without limitation, notifying such
users and complying with all data collection, privacy and other regulations,
laws, industry standards and rights of others applicable to any such activity.
Licensee shall indemnify and hold Marimba harmless from and against any damages,
claims, losses, settlements, attorneys' fees and other expenses related to any
such activities or any claims in connection therewith.

12.  Export Restrictions.

12.1 Licensee acknowledges that the Software contains encryption technology
which is subject to export restrictions by the United States government and
import restrictions by certain foreign governments. Licensee shall not and shall
not allow any third-party to remove or export from the United States or allow
the export or re-export of any part of the Software or any direct product
thereof: (i) into (or to a national or resident of) Cuba, Iran, Iraq, Libya,
North Korea, Sudan or Syria, (ii) to anyone on the U.S. Commerce Department's
Table of Denial Orders or U.S. Treasury Department's list of Specially
Designated Nationals or (iii) otherwise in violation of any restrictions, laws
or regulations of any United States or foreign agency or authority. Licensee
agrees to the foregoing and warrants that it is not located in, under the
control of, or a national or resident of any such prohibited country or on any
such prohibited party list. The Software is restricted from being used for the
design or development of nuclear, chemical, or biological weapons or missile
technology without the prior permission of the United States government.

                                       7
<PAGE>

12.2 If the Software is identified as a not-for-export product, then, unless
Licensee has an exemption from the United States government, the following
applies: EXCEPT FOR EXPORT TO CANADA FOR USE IN CANADA, THE SOFTWARE AND ANY
UNDERLYING TECHNOLOGY MAY NOT BE EXPORTED OUTSIDE THE UNITED STATES OR TO ANY
FOREIGN ENTITY OR "FOREIGN PERSON" AS DEFINED BY U.S. GOVERNMENT REGULATIONS,
INCLUDING WITHOUT LIMITATION, ANYONE WHO IS NOT A CITIZEN, NATIONAL OR LAWFUL
PERMANENT RESIDENT OF THE UNITED STATES.

13.  Government End-Users. As defined in Federal Acquisition Regulations (FAR)
section 2.101 (or otherwise), the Software and accompanying documentation
licensed in this Agreement are deemed to be "commercial items" and "commercial
computer software" and "commercial computer software documentation." Consistent
with DFAR section 227.7202 and FAR section 12.212, any use, modification,
reproduction, release, performance, display, or disclosure of such commercial
software or commercial software documentation by the U.S. Government shall be
governed solely by the terms of this Agreement and shall be prohibited except to
the extent expressly permitted by the terms of this Agreement.

14.  Confidential Information. Each party agrees that all code, inventions,
algorithms, know-how and ideas it obtains from the disclosing party and all
other business, technical and financial information it obtains from the
disclosing party are the confidential property of the disclosing party
("Confidential Information"), provided that it is identified as confidential at
the time of disclosure; any software, documentation or technical information
provided by Marimba (or its agents) shall be deemed Confidential Information of
Marimba without any marking or further designation. Except as expressly and
unambiguously allowed herein, the receiving party will hold in confidence and
not use or disclose any Confidential Information and shall similarly bind its
employees in writing. The receiving party's nondisclosure obligation shall not
apply to information which: (i) the receiving party can document was already
known to it before it received the Confidential Information; (ii) is or has
become public knowledge through no fault of the receiving party; (iii) is
rightfully obtained by the receiving party from a third party without breach of
any confidentiality obligation; (iv) is independently developed by employees of
the receiving party who had no access to such information; or (v) is required to
be disclosed pursuant to a regulation, law or court order (but only to the
minimum extent required to comply with such regulation or order).

15.  Co-Marketing.

15.1 Joint Press Release. Licensee agrees to issue a joint press release ("Press
Release") on a mutually agreed upon date or the first business day following the
ninetieth (90th) day from the Effective Date, whichever is earlier. Each party
will have the right to approve the Press Release in advance, but such approval
will not be unreasonably delayed or withheld.

15.2 Customer Success Story. Licensee agrees to be the subject of a Customer
Success Story written by Marimba which will discuss Licensee's software
application(s) and use of the Software and its impact on Licensee's business.
Licensee will be able to approve all material in advance, but such approval will
not be unreasonably delayed or withheld. The Customer Success Story will be
delivered on a mutually agreed upon date not to exceed thirty (30) days from the
roll-out of the first software application deployed by Licensee with the
Software.

15.3 Customer Reference: Licensee agrees to be used as a customer reference for
Marimba customer prospects' inquiries as well as press inquiries. It is
understood that this will be a controlled effort and will be managed to ensure
minimum impact on Licensee. The objective would center on Licensee discussing
its software application(s) in reference to the Software in addition to the
positive experiences and support provided in the working relationship with
Marimba.

15.4 Customer Acknowledgement. Licensee agrees that Marimba may disclose
Licensee as a customer of Marimba.

16.  General. Neither this Agreement nor any license hereunder is assignable or
transferable by Licensee without the prior written consent of Marimba; any
attempt to do so shall be void. Marimba may assign or transfer this Agreement in
whole or in part. No failure or delay in exercising any right hereunder will
operate as a waiver thereof, nor will any partial exercise of any right or power
hereunder preclude further exercise. If any provision of this Agreement shall be
adjudged by any court of competent jurisdiction to be unenforceable or invalid,
that provision shall be limited to the minimum extent necessary so that this
Agreement shall otherwise remain in effect. This Agreement shall be governed by
the laws of the State of California and the United States without regard to
conflicts of laws provisions thereof, and without regard to the United Nations
Convention on the International Sale of Goods. The prevailing party in any
action to enforce this Agreement will be entitled to recover its attorneys' fees
and costs in connection with such action. Unless waived by Marimba in its sole
discretion, the jurisdiction and venue for actions related to the subject matter
hereof shall be the California state and United States federal courts located in
Santa Clara County, California. Any notice or report hereunder shall be in
writing to the notice address set forth above and shall be deemed given, upon
receipt, if by personal delivery or if sent by certified or registered U.S. mail
(return receipt requested), or one day after it is sent if by next day delivery
by a major commercial delivery service. Any waivers or amendments shall be
effective only if made in writing and signed by the parties. This Agreement is
the complete and exclusive statement of the mutual understanding of the parties
and supersedes and cancels all previous written and oral agreements and
communications relating to the subject matter of this Agreement. On Marimba's
written request Licensee shall funish Marimba with a signed certification
certifying that the Software is being used pursuant to the terms of this
Agreement including any copy and user limitations. With prior reasonable notice,
Marimba may audit the copies of the Software in use by Licensee provided such
audit is during regular business hours; Licensee is responsible for such audit
costs only in the event the audit reveals a discrepancy, of five percent (5%) or
greater, on the part of Licensee.

                                       8
<PAGE>

                                 Attachment A
                                 ------------

                    Application Service Provider Attachment

1.   License Fees. Licensee shall pay Marimba the following license fees in
connection with usage of the Software:

<TABLE>
          -------------------------------------------------------------------------------------------
          <S>                                          <C>
          Monthly Application Access License Fee       ** per Subscriber, per Single Application
          -------------------------------------------------------------------------------------------
          Monthly Inventory Access License Fee         ** per Licensee Client
          -------------------------------------------------------------------------------------------
          Monthly DocService Access License Fee        ** per Subscriber, per Licensee Client
          -------------------------------------------------------------------------------------------
          Monthly Server Access License Fee            ** per server
          -------------------------------------------------------------------------------------------
</TABLE>

     A.   Monthly Fees.

     (i)   Monthly Application Access License Fee: Licensee shall pay Marimba
           --------------------------------------
the monthly Application Access License fee set forth above for each Single
Application on each Licensee Client in Deployment during any part of such month.
A separate Application Access License is required for each Subscriber with
access to each Single Application. The Application Access License fees shall
also apply to any productive use by Licensee of any Licensee Client (or other
component of the Software) for internal purposes other than directly supporting
Subscribers.

     (ii)  Monthly Inventory Access License Fee: Licensee shall pay Marimba the
           ------------------------------------
Monthly Inventory Access License fee set forth above for each Inventory Service
component on each Licensee Client in Deployment during any part of such month. A
separate Inventory Access License is required for each Licensee Client. The
Inventory Access License fees shall also apply to any productive use by Licensee
of the Inventory Service on any Licensee Client (or other component of the
Software) for internal purposes other than directly supporting Subscribers.

     (iii) Monthly DocService Access License Fee: Licensee shall pay Marimba the
           -------------------------------------
Monthly DocService Access License fee set forth above for each copy of
DocService on each Licensee Client in Deployment during any part of such month.
A separate DocService Access License is required for each Licensee Client. The
DocService Access License fees shall also apply to any productive use by
Licensee of DocService on any Licensee Client (or other component of the
Software) for internal purposes other than directly supporting Subscribers.

     (iv)  Monthly Server Access License Fee: Licensee shall pay Marimba the
           ---------------------------------
Monthly Server Access License fee set forth above for each Licensee Server
receiving applications or other data using any portion of the Castanet
Infrastructure Suite during any part of such month.

     B.   Minimum Monthly Fee Payments. Commencing on December 1, 1999 and
continuing monthly until expiration of the Agreement (including renewal terms,
if any), Licensee shall pay Marimba a non-refundable monthly license fee in
accordance with the table below (the "Minimum Monthly License Fee"). The Minimum
Monthly License Fee for each month may be applied against any license fees due
during such month, but in no event shall any unused portion of such fee be
refunded or otherwise credited to Licensee for any future month:

<TABLE>
<CAPTION>
          ---------------------------------------------------------------------------
                        Months                    Minimum Monthly License Fee Amount

          ---------------------------------------------------------------------------
          <S>                                     <C>
                           1-6                                   $   **
          ---------------------------------------------------------------------------
                          7-12                                   $   **
          ---------------------------------------------------------------------------
                         13-18                                   $   **
          ---------------------------------------------------------------------------
                         19-24                                   $   **
          ---------------------------------------------------------------------------
                         25-36                                   $   **
          (and each month thereafter for the du-
          ration of each renewal term, if any)
          ---------------------------------------------------------------------------
</TABLE>

2.   Payment and Reporting: Licensee shall provide Marimba with a monthly report
within fifteen (15) days of the end of each calendar month setting forth with
respect to such month: (i) the total number of Licensee Clients in Deployment,
(ii) the number of related required Application Access Licenses, (iii) the name
of each Single Application, (iv) the number of Inventory Access Licenses, (v)
the number of DocService Access Licenses, (vi) the number of Server Access
Licenses, and (vii) a calculation of all fees due to Marimba. Licensee will pay
an amount equal to the greater of: (a) the Minimum Monthly License Fee or (b)
the total monthly license fees calculated in accordance with the fee structure
in Section 1 (License Fees). Payment of the amount due shall accompany the
report and shall be due concurrently with the report. The monthly report shall
be in the form attached hereto as Attachment B and delivered both via U.S. Mail
to the Controller at Marimba and via email to report(R) marimba.com. Licensee
shall also provide Marimba with a non-binding annual forecast each November
setting forth an-

                                       9
<PAGE>

ticipated sales for the subsequent year, the forecast may be changed by Licensee
at any time and in no event shall the forecast be used as the basis for any fee
or charge.

3.   Custom Redistribution License Grants. Subject to all of the terms and
conditions of the Agreement and this CRL, Marimba hereby grants Licensee the
following non-exclusive, non-sublicensable rights:

     A.   Creation of a Licensee Client. Each Administrator(s) licensed to use a
Castanet Management Suite may use the Tuner Branding Wizard to customize in
object code form only the user interface of one or more Tuners for use in
accordance with the terms of this Agreement and the Documentation (as
customized, a "Licensee Client"). License may include the Subscription Service
and/or Inventory Service (if licensed) in each Licensee Client. Each Licensee
Client may be used or distributed to receive a Castanet channel (or series of
channels) from Licensee which add significant and substantial value and
functionality to the Software. Licensee acknowledges that Marimba and its
suppliers own all right, title and interest in and to the Tuner (including its
user interface) and the Tuner Branding Wizard and that nothing hereunder shall
be deemed to grant or convey any ownership right therein to Licensee or any
third-party.

     B.   Internal Use of a Licensee Client. Licensee may permit any employee of
Licensee to use a Licensee Client on any Licensed Endpoint.

     C.   Distribution of Licensee Client to Third-Parties. Subject to the
additional restrictions set forth in Section 4 of this CRL, Licensee may
distribute the Licensee Client in object code form directly to third-parties,
but only (a) to Licensed Endpoints and (b) for use solely to receive Castanet
channels provided by Licensee in the ordinary course of Licensee's business of
providing applications on a fee per usage basis to end-user customers.

     D.   Duplication of a Licensee Client. Licensee may duplicate the Licensee
Client as necessary to support the use and distribution permitted hereunder.

4.   Third Party Distribution Requirements. No Licensee Client may be
distributed to a third-party except in accordance with the provisions of this
Section 4.

     A.   End User License. No distribution of any Licensee Client shall be made
to any third-party except pursuant to an enforceable end-user license agreement
equally as protective of Marimba and its suppliers as the Marimba Castanet Tuner
End User License Agreement (Tuner EULA), a copy of which is contained within the
Tuner. Licensee agrees not to remove the Tuner EULA from any copy of the
Licensee Client it distributes unless Licensee has replaced the Tuner EULA with,
or separately entered into, a written license agreement in conformance with the
requirements of this Section 4.A. Licensee shall use reasonable commercial
efforts to notify Marimba of any uncured breach of any end-user license for a
Licensee Client of which it becomes aware and to enforce or assist Marimba in
the enforcement of such end-use license terms.

     B.   Export Control Requirements. Licensee acknowledges that the Tuner
contained within the Licensee Client contains encryption technology, export of
which is restricted by U.S. and certain foreign laws. Licensee shall comply with
the export restrictions set forth under the heading "Export Restrictions" in the
Agreement in connection with distribution of any Licensee Client.

     C.   Indemnification. Licensee will indemnify and hold harmless Marimba
from any and all third-party claims, liabilities, damages or expenses (including
reasonable attorneys' fees) arising on account of Licensee's modification or
customization of the Tuner or distribution or marketing of a Licensee Client,
provided that Licensee shall have received from Marimba: (i) prompt notice of
such claim (but in any event notice in sufficient time for Licensee to respond
without prejudice); (ii) the exclusive right to control and direct the
investigation, defense, and/or settlement of such claim; and (iii) all
reasonable necessary cooperation and assistance of Marimba.

     D.   User Interface Requirements. The user interface of the Licensee Client
must be customized only as permitted by the Tuner Branding Wizard and as set
forth at: http:/www.marimba.com/contracts/branding.pdf. Except as permitted by
the Tuner Branding Wizard, Licensee shall not use any Marimba trade name or
trademark without prior written consent of Marimba. Licensee will comply with
Marimba's then-current quality control trademark guidelines and will not contest
the use by Marimba or its licensees of any trademark or application or
registration therefor for a Marimba product, whether during or after the term of
this Agreement. Marimba shall have the right to suspend Licensee's use of the
trade name and trademarks upon thirty (30) days advance written notice for
failure to comply with Marimba's guidelines (unless Licensee cures such failure
within such notice period).

     E.   Registration and Review. At least ten (10) days prior to first
distribution to any third-party, Licensee shall, at no charge provide Marimba
with one (1) fully enabled copy of the Licensee Client (or UI of the Licensee
Client) for use by Marimba solely for license and branding compliance
verification purposes. Licensee shall provide the Licensee Client to Marimba

                                      10
<PAGE>

by an email to report(R)marimba.com which identifies Licensee and the Master
License Agreement under which this CRL was obtained and sets forth instruction
for obtaining the Licensee Client.

     F.   Support. Licensee shall be responsible for all end-user support for
the Licensee Client.

                                      11
<PAGE>

                                 Attachment B
                                 ------------

                              Monthly Report Form
                              -------------------

"Note: Marimba may revise this form upon thirty (30) days advance written notice
to Licensee.

Customer Name: ___________________________
Agreement Number: ________________________
Contact Information: _____________________
Date: ____________________________________

A.   Minimum Monthly License Fee:
     ---------------------------

Month Number _________
(Starting date to calculate month number: December 1, 1999)

B.   Months License Fees:
     -------------------

                                   Quantity     Unit Price     Extended Price
                                   --------     ----------     --------------

Licensee Clients                    ______          **               **

Application Access Licenses         ______         $**         ______________

Inventory Access Licenses           ______         $**         ______________

DocService Access Licenses          ______         $**         ______________

Server Access Licenses              ______         $**         ______________

Total Monthly License Fees                                     $_____________(B)

C.   Amount Due:                                               $_____________
     ----------

(If A is less than B, total amount due = A, otherwise total amount due = B)

                              Payment is due within 15 days. Remit to:

                              Marimba, Inc.
                              Attn: Accounting
                              440 Clyde Avenue
                              Mountain View, CA 94043

D.   Describe each application in Deployment during any part of this month
     ---------------------------------------------------------------------

The undersigned represents and warrants that the foregoing is true, complete and
correct.

____________________________________                   _____________
Authorized Signature                                   Date

                                      12<PAGE>

                                                                   EXHIBIT 10.10

**indicates information which has been omitted and filed separately with the
Securities and Exchange Commission pursuant to a confidential treatment request.
Asterisks appear on pages 1 and 2 of Schedule A.

                             ASP LICENSE AGREEMENT

This ASP License Agreement (the "Agreement") is made and entered into as of the
last date set forth below (the "Effective Date") between SalesLogix Corporation,
a Delaware corporation ("SLGX"), located at 8800 North Gainey Center Drive,
Suite 200, Scottsdale Arizona, 85258, USA, and ebaseOne Corporation, a Delaware
Corporation, located at 6060 Richmond Suite 190, Houston, Texas 77057, ("HOST").

     RECITALS

WHEREAS, SLGX owns or has the right to grant licenses to certain sales
information front office software applications;

WHEREAS, HOST has established ASP offerings which it makes available to end user
customers through hosted computer systems; and

WHEREAS, SLGX and HOST wish to enter into an agreement where SLGX shall license
HOST to include SLGX software applications within HOST's ASP offerings;

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency
of which are hereby acknowledged by the parties, SLGX and HOST hereby agree as
follows:

1.   Definitions
     -----------

Anniversary Date means October 12/th/  of each year commencing in year 2000.

Customer means an end user who is a party to a Customer Agreement, and who
cannot re-sell, lease, market, license, sublicense or otherwise distribute the
Software or Services to another party.

Customer Agreement means an agreement between HOST and a Customer under which
HOST agrees to host the Software on one or more Hosted Systems for remote access
and use by the Customer pursuant.

Documentation means the standard online documentation, manuals and other printed
materials delivered by SLGX to HOST which relate to the Software.

Hosted Systems means the computer hardware, networking equipment and associated
system software on which the Software is installed for remote Use by a Customer
in connection with HOST's provision of Services.  All Hosted Systems shall be
owned or leased by HOST, and shall remain under the control of HOST throughout
the Term.

Remote Client means a full working version of the Software that both resides on
a single Customer personal computer ("PC") with a local database and allows the
Customer to synchronize with and access the Software (and the remote databases
contained in the Software) residing on the Hosted Systems.

                                       1
<PAGE>

Services means Software-related services offered by HOST to a Customer,
including Software hosting, training, maintenance, technical support and similar
services.

Software means the SLGX computer software products described on Schedule A, as
                                                                ----------
such schedule may be amended by the parties from time to time, including
Documentation and any updated version of such products provided by SLGX to HOST.

Support shall mean those maintenance and technical support services provided by
SLGX to HOST as described in detail on Schedule B.
                                       ----------

Term shall mean the term of this Agreement (including any extensions and
renewals) as defined in Section 10.

Use shall mean the loading, utilization, storage or display of the Software to
process a Customer's information and serve Customer's computing needs.

User shall mean an individual who is permitted to have access to and use the
Software pursuant to the terms of a Customer Agreement, and shall mean
specifically a named or specified (by password, license number or other user
identification) individual authorized by Customer to use the Software,
regardless of whether the individual is actively using the Software at any given
time. The maximum number of Users that may use or access the Software shall be
specified in the Customer Agreement. Users may include the employees of Customer
or third parties; provided that such third party is limited to use of the
                  --------
Programs (i) only as configured and deployed by Customer, and (ii) solely in
connection with Customer's internal business.  Customer may cause a User logon
to be permanently reassigned if the original individual identified as the User
leaves the employ of Customer, or otherwise ceases to need access to the
Software.

Web Client shall mean a thin version of the Software in DHTML format that
resides on a Hosted System and which may be accessed by a Customer through the
internet.

Workgroup Client shall mean a full version of the Software that resides on a
Hosted System and which may be accessed by a Customer through a Microsoft
terminal server or Citrix metaframe.

2.  License
    -------

     2.1  Grant of Licenses.  Subject to the terms and conditions of this
Agreement, SLGX hereby grants for the duration of the Term, and HOST hereby
accepts, a non-transferable, non-exclusive license (without the right to
sublicense except as provided in Section 2.7) to install, Use, execute, display
and host the Software in object code format on an unlimited number of Hosted
Systems in the United States and Canada (and in other countries to which SLGX
consents in writing), to lease use of such Software to Customers pursuant to
Customer Agreements, to distribute copies of Remote Client to Customers who
purchase leases to Remote Client, and to provide Services to Customers.

                                       2
<PAGE>

     2.2  Territory; Non-Exclusivity.  The licenses under Section 2.1 shall be
worldwide with respect to the location of Customers, and shall permit the
installation of Remote Client in any territory, subject to export law
restrictions.  HOST acknowledges that its appointment as an ASP for the Software
shall be entirely non-exclusive; SLGX may increase or decrease the number of
authorized ASPs in the vicinity of HOST's locations at any time without notice
to HOST.

     2.3  Private-Labeling.  SLGX grants HOST a non-exclusive, nontransferable
right and license to offer the Software and Services under the following HOST
product name and logo:  ebaseOne(TM), provided, however, that all SLGX
proprietary notifications are included and SLGX's authorship is emphasized with
either the tag line "Powered by SalesLogix," or similar branding mutually agreed
to by the parties.

     2.4  Copying Rights.  HOST may make a reasonable number of copies of the
Software and Documentation for purposes of installing and maintaining the
Software on Hosted Systems, providing copies of Remote Client to Customers, and
providing Services to Customers, provided in each case that HOST complies with
the requirements of Section 9.3.

     2.5  License Restrictions and Limitations.  HOST shall lease the Software
to a Customer on a per User basis pursuant to a Customer Agreement that:  (i)
specifies the number of permitted Users; (ii) provides that the lease must be
pursuant to one of the configurations described on Schedule A; (iii) contain
                                                   ----------
substantially the same provisions and protections that HOST uses to lease its
own software products of comparable value; and (iv) incorporate and attach the
SLGX shrinkwrap license attached as Schedule C, as it may be reasonably amended
                                    ----------
by SLGX from time to time, or such other license form or statement as the
parties may stipulate to in writing from time to time (the "EULA").

     2.6  Lease Procedure.  Upon executing a Customer Agreement, HOST shall
register the following information with SLGX's Automatic Licensing System ("AL-
System"):  the Customer' exact corporate name, address, the commencement date of
the Software lease, the number of permitted Users, primary contact information
for the Customer (including such contact's e-mail information), and the initial
lease terms for the relevant Users.  HOST shall also follow the same procedure
to:  (i) record any amendment of a Customer Agreement that increases or
decreases (consistent with Section 2.5) the prospective number of Users; (ii)
renew or extend the lease term for a User; (iii) register the cancellation of a
logon to allow a substituted User (consistent with Section 1.11); or (iv) record
the permanent expiration of any User lease.  Upon the initial registration of a
Customer (and upon the recording of any transaction resulting in an increase of
Users), the AL-System shall automatically issue to HOST the necessary number of
User logons and license numbers to enable the Customer's designated Users to
access and Use the Software.  HOST agrees that it will:  (i) only disclose to a
Customer only those logons and license numbers that have been specifically
assigned to the Customer's Users by the AL-System; (ii) not make any other use
or disclosure of the logons and license numbers provided by the AL-System; (iii)
not seek to circumvent or bypass any logon, license number or any other security
or copy protection feature contained in the Software; (iv) adopt and implement
reasonable policies to inform and instruct its relevant employees and agents of
the restrictions imposed by this Section; and (v) immediately inform SLGX in
writing of any attempt or threat by any person to

                                       3
<PAGE>

crack or circumvent any SLGX or HOST security or copy protection measure
relating to the Software.

     2.7  HOST Affiliates.  HOST shall not sublicense its rights under this
Section 2 to a subsidiary, affiliate, VAR, OEM or other sub-distributor (each, a
"HOST Affiliate"), or any class of HOST Affiliates, without the prior written
consent of SLGX, which consent shall not be withheld unreasonably.  In the event
SLGX consents to such a sublicense, HOST acknowledges and agrees that it shall:
(i) cause the HOST Affiliate to comply with all material terms and restrictions
applicable to HOST under this Agreement; and (ii) remain directly and wholly
responsible to SLGX for (and to the same extent as if HOST had itself caused)
all losses, claims and damages that SLGX incurs as a result of the HOST
Affiliate's disclosure or distribution of HOST Confidential Information or
breach of any other obligations applicable to HOST under this Agreement.

3.   Prices and Payments for Software Leases
     ---------------------------------------

     3.1  License Fees.  For each lease of Software to a Customer, HOST agrees
to pay SLGX the license fees set forth in Schedule A (the "License Fees"), which
                                          ----------
shall be calculated on a per User per month basis.  The License Fees set forth
on Schedule A have been calculated based on the SLGX list prices now in effect
   ----------
for full licenses to the Software.  Approximately 90 days prior to each
Anniversary Date the parties shall meet and confer to determine whether the
license fees set forth in Schedule A should be reduced for new Customer
                          ----------
Agreements effective on the Anniversary Date to reflect any interim reductions
in the SLGX list prices for full licenses to the Software.  Any such agreement
to change Schedule A shall be reduced to writing and signed by the parties as a
          ----------
prospective amendment to Schedule A.
                         ----------

     3.2  Minimum Guaranteed Cumulative Fees.  Notwithstanding Section 3.1, HOST
hereby commits to pay SLGX, over the Term, the minimum, cumulative non-
refundable License Fees set forth in Schedule A (the "Guaranteed Cumulative
                                     ----------
Fees").  HOST shall make additional payments to SLGX, to the extent necessary as
of the end of a calendar quarter, so that the total License Fees paid to SLGX
through the relevant quarter will equal at least the Guaranteed Cumulative Fees
obligation as of such date.  All additional payments made pursuant to this
Section 3.2 shall be regarded as the payment of "License Fees" under this
Section 3 and will be credited in full against HOST's License Fee obligations
under Section 3.1.  If either party's exercise of a termination or non-renewal
right granted under Section 10 shall cause the Agreement to terminate effective
on a date other than the last date of a calendar quarter, the Guaranteed
Cumulative Fees applicable to the end of such quarter shall be recalculated and
reduced in direct proportion to the amount by which the quarter was shortened.

     3.3  Quarterly Invoice Reports; Calculation of License Fees.  By the last
date of each calendar quarter, SLGX, using information registered on the AL-
System by HOST, shall calculate the License Fees due under this Agreement for
the quarter just ending (the "Reported Quarter") and shall prepare and deliver a
License Fee invoice report (the "Quarterly Invoice Report") to HOST.  The
Quarterly Invoice Report shall describe the number of Users per month for whom
HOST leased the Software during the Reported Quarter.  Where a User lease
commenced other than on the first of a calendar month, the quarterly report
shall use an

                                       4
<PAGE>

appropriate fraction in calculating License Fees for the partial month. Also,
where a User lease first commenced in the last ten calendar days of a Reported
Quarter, SLGX shall defer invoicing the License Fees due for the relevant
one-to-ten days until the Quarterly Invoice Report for the next Reported
Quarter. Each Quarterly Invoice Report shall calculate and compare License Fees
calculated for the Reported Quarter under Section 3.1, License Fees (including
additional payments previously required under Section 3.2) paid to date, and the
Guaranteed Cumulative Fees applicable to the end of the Reported Quarter, and
shall then report the amount of License Fees due from HOST for the Reported
Quarter.

     3.4  Payment Terms.  HOST shall pay the License Fees set forth in the
Quarterly Invoice Report within 30 days of receipt of the Quarterly Invoice
Report.  All other fees and payments due from one party to another under this
Agreement shall also be paid within 30 days of invoice. All amounts not paid
within 30 days of the relevant invoice shall bear interest at the lesser of 1.5%
per month or the highest contract rate allowed by law, from the date due until
paid.  All License Fees and any other payments hereunder shall be paid in U.S.
Dollars.

     3.5  Customer Prices.  HOST shall remain solely responsible for determining
its own retail prices to Customer for Software leases and Services.

     3.6  Taxes.  HOST shall remain responsible for payment of any and all
applicable taxes, excises, duties or charges (other than taxes relating to
SLGX's net income) which may arise by virtue of the transactions contemplated by
this Agreement.

4.   Support Obligations
     -------------------

     4.1  HOST Support of Customers.  HOST will provide technical and
maintenance support to Customers and to any authorized HOST Affiliates.  SLGX
will provide direct support only to HOST, as described below.

     4.2  SLGX Support of HOST.  During the Term, and for so long thereafter as
HOST continues to lease the Software to Customers and pay License Fees as
provided in Section 10, SLGX shall provide HOST with the Support described in
Schedule B.  In connection with providing Support, SLGX will use its reasonable
----------
efforts to make the Software perform substantially in accordance with the
Documentation.  However, HOST acknowledges that inevitably some errors may exist
in the Products, and the presence of such errors shall not be a breach of this
Section.  HOST specifically acknowledges that this Agreement will involve one of
the first Uses of the Software to date through a remote access hosting structure
and that the parties may, in the first several months following the Effective
Date, encounter unanticipated problems or support issues relating to running the
Software in a large scale hosting environment.

     4.3  Support of Hosted Systems. HOST shall be solely responsible, at its
own expense, for the acquisition, installation, operation and maintenance of the
Hosted Systems, including any hardware and third party software (other than
third party software products embedded in the Software) necessary or useful for
hosting or Use of the Software.  HOST shall identify and promptly inform SLGX of
any design or programming errors or omissions in the

                                       5
<PAGE>

Software of which it becomes aware and consult with SLGX regarding necessary
corrections and or modification.

5.  Start-Up Obligations
    --------------------

     5.1  Delivery of Master Disks.  Upon execution of this Agreement and the
Non-disclosure agreement, SLGX shall promptly deliver to HOST master disks
containing the Software in object code format.

     5.2  Training.  SLGX shall provide HOST with the "Start-Up" training on the
terms and conditions described in Schedule A.  HOST shall develop an internal
training course for its employees regarding the Use and support of the Software,
which will be consistent with SLGX's then-current training policies for the
Software.

6.   Continuing Obligations
     ----------------------

     6.1  Product Managers. Each party shall appoint at least one appropriately
qualified full-time product manager, whose sole responsibility shall be to
define and market the Services and monitor its party's performance under this
Agreement.

     6.2  Joint Promotions.  During the Term, HOST and SLGX will jointly promote
and market their respective products and service offerings, including but not
limited to providing for mutual customer reference sites, mutual brand awareness
promotions, joint sales efforts, presentations and/or demonstrations, all as
agreed to between the parties from time to time.

     6.3  Safety and Security.  HOST shall at all times maintain and enforce at
the site of all Hosted Systems safety and security procedures that are at least:
(a) equal to industry standards for such locations; (b) as rigorous as those
procedures which are in effect for other similar locations then owned or
controlled by HOST; and (c) compliant with any reasonable safety and security
requirements requested by SLGX during the Term.

     6.4  Customer License Enforcement.  HOST shall use its best efforts to
assist SLGX in the protection of SLGX's legal rights and to enforce the EULA.
HOST shall cooperate fully with SLGX in any action by SLGX in the event of an
actual or threatened violation of SLGX's proprietary rights by a Customer.

     6.5  Marketing Practices.  Each party shall (a) perform its obligations in
a manner that will preserve the reputation and promote the goodwill, name, and
interests of the other party and its products and service offerings; (b) avoid
deceptive, misleading, or unethical practices that are or might be detrimental
to the other party, its products or service offerings, or the public, including
but not limited to disparagement of the other party or its products or service
offerings; (c) make no false or misleading representation with respect to the
other party's products or service offerings; (d) not publish or use any
misleading or deceptive advertising material; and (e) make no representations
with respect to the other party's products or service offerings that are
inconsistent with the literature distributed by the other party, including all
warranties and disclaimers contained in such literature.

                                       6
<PAGE>

7.   Warranties; Limitations on Liability
     ------------------------------------

     7.1  SLGX Limited Warranties.  SLGX represents and warrants to HOST that
SLGX has sufficient right, title and interest in and to the Software to enter
into this Agreement; and that all Software distributed to HOST is and shall be
free and clear of all liens.

     7.2  Limitation of Warranties. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL
OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SOFTWARE AND
DOCUMENTATION PROVIDED BY SLGX INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.

     7.3  Limitation on SLGX Liability. EXCEPT IN THE EVENT OF MISUSE OR
APPROPRIATION OF HOST'S CONFIDENTIAL INFORMATION OR INTELLECTUAL PROPERTY, AND
EXCEPT FOR ITS INFRINGEMENT INDEMNIFICATION OBLIGATIONS, SLGX'S CUMULATIVE
LIABILITY UNDER THIS AGREEMENT, INCLUDING ANY CAUSE OF ACTION IN CONTRACT, TORT
OR STRICT LIABILITY, SHALL BE LIMITED TO THE LICENSE FEES PAID BY HOST DURING
THE 12 MONTHS PRIOR TO SUCH EVENT.

     7.4  No Consequential Damages.  EXCEPT IN THE EVENT OF ONE PARTY'S MISUSE
OR APPROPRIATION OF ANOTHER PARTY'S CONFIDENTIAL INFORMATION OR INTELLECTUAL
PROPERTY, AND EXCEPT FOR THE PARTIES' RESPECTIVE INFRINGEMENT INDEMNIFICATION
OBLIGATIONS, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR INDIRECT,
CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE
LIKE) ARISING OUT OF THIS AGREEMENT EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

     7.5  HOST Actions.  SLGX shall have no obligation to Customers arising from
any warranty given by HOST, HOST Affiliates, or their agents or employees.

8.   Indemnification
     ---------------

     8.1  SLGX Indemnification.  SLGX agrees, for as long as the Software is
leased by Customers from HOST, at SLGX's expense to defend or settle and hold
harmless HOST from, any third party claim that the leasing of the Software (but
not including any other goods, Services or other parts of the Hosted Systems
provided by HOST) infringes any patent, copyright, trade secret, trademark, or
proprietary right existing under the laws of the United States or Canada or any
state or territory thereof.  The indemnification obligation in this Section
shall be effective only if HOST is not in default of its License Fee payment
obligations to SLGX.  To reduce or mitigate damages, SLGX may at its own expense
procure the right for HOST to continue leasing and distributing the Software or
replace it with a non-infringing product with substantially equivalent
functionality.  If SLGX supplies a non-infringing update or version of the
Software, HOST shall promptly supply the same to its Customers and install the
same on it

                                       7
<PAGE>

Hosted Systems. SLGX's indemnification obligations under this Section shall not
apply to an infringement claim that occurs because of and would not have
occurred but for: (i) modifications made to the Software by a party other than
SLGX; (ii) HOST or a Customer's failure to implement a Software enhancement as
required by SLGX; or (iii) use of the Software in combination with programs,
equipment or devices not of SLGX origin or design.

     8.2  HOST Indemnification.  HOST agrees, for as long as the Software is
leased by Customers from HOST, at HOST's expense to defend or settle and hold
harmless SLGX from, any third party claim:  (i) that HOST's provision of Hosted
Systems, goods or Services (other than the Software in the form provided by
SLGX) infringes any patent, copyright, trade secret, trademark, or proprietary
right existing under the laws of the United States or Canada or any state or
territory thereof; or (ii) otherwise resulting from any improper acts or
omissions by HOST relating to its provision of Services, or any
misrepresentations by HOST or its employees or agents relating to the Software.

     8.3  Exclusive Remedies.  SECTIONS 8.1 AND 8.2 CONSTITUTE THE PARTIES'
RESPECTIVE ENTIRE LIABILITY AND EXCLUSIVE REMEDIES FOR THIRD PARTY CLAIMS
RELATING TO THE SOFTWARE AND HOST GOODS AND SERVICES.

     8.4  Procedure. Each party seeking indemnification under this Section 8
(the "Indemnified Party") shall give the other party (the "Indemnifying Party")
prompt written notice of the relevant claim, and shall cooperate with the
Indemnifying Party in the defense of any such claim as reasonably requested by
the Indemnifying Party.  The Indemnifying Party shall control the defense of the
claim, however, the Indemnified Party, at its own costs and expense, may
participate in the defense of the claim and be represented by its own counsel.

9.   Confidentiality; Proprietary Rights; Trademarks
     -----------------------------------------------

     9.1  Confidential Information.  Each party acknowledges that it may receive
or have access to information that is confidential to the other ("Confidential
Information").  Each party's Confidential Information shall include, but not be
limited to, its software programs and related documentation, formulas, methods,
know-how, processes, designs, new products, developmental work, marketing
requirements, marketing plans, customer names, prospective customer names, and
all information clearly identified by it in writing at the time of disclosure as
confidential.  Confidential Information also includes all information received
from third parties that either party is obligated to treat as confidential and
oral information that is identified by either party as confidential.  A party's
Confidential Information shall not include information that (i) is or becomes a
part of the public domain through no act or omission of the other party; (ii)
was in the other party's lawful possession prior to the disclosure and had not
been obtained by the other party either directly or indirectly from the
disclosing party; (iii) is lawfully disclosed to the other party by a third
party without restriction on disclosure; (iv) is independently developed by the
other party without use of or reference to the other party's Confidential
Information; or (v) the other party is required to disclose by law or valid
order of a court or other governmental authority; provided, however, that the
                                                  --------
other party shall first have given notice to the owning party and shall have
made a reasonable effort to obtain a protective order requiring that the
Confidential Information so disclosed be used only for the purposes for which
the order was

                                       8
<PAGE>

issued. The parties agree, unless required by law, not to make each other's
Confidential Information available in any form to any third party or to use each
other's Confidential Information for any purpose, other than in connection with
the performance of this Agreement. Each party agrees to take all reasonable
steps to ensure that the other party's Confidential Information is not disclosed
or distributed by its employees or agents in breach of this Agreement. The
parties agree to hold each other's Confidential Information in confidence during
the Term and for a period of three (3) years thereafter; provided, however, that
                                                         --------
with respect to software code and other highly sensitive confidential
information clearly identified as such at the time of disclosure by either
party, the nondisclosure obligations set forth herein shall continue
indefinitely. This Section 9.1 constitutes the entire understanding of the
parties and supersedes all prior or contemporaneous agreements, representations
or negotiations, whether oral or written, with respect to Confidential
Information.

     9.2  Customer Information. HOST agrees that any sales leads concerning
potential Customers provided to it by SLGX shall be deemed Confidential
Information and used by HOST solely for the purposes of this Agreement, except
as SLGX may otherwise consent in writing.  SLGX agrees that any information
concerning Customers provided to the AL-System by HOST under Section 2.6 shall
be deemed Confidential Information and used by SLGX solely for the purposes of
this Agreement, except as HOST may otherwise consent in writing.

     9.3  Proprietary Rights.  Without limiting the application of Section 9.1,
HOST acknowledges that title in and ownership of the Software and Documentation,
as well as SLGX Trademarks and all intellectual property rights therein, shall
remain at all times vested in SLGX and its licensors.  HOST acknowledges that
the Software contains valuable trade secrets and Confidential information of
SLGX and is protected by domestic and international patent and copyright laws
and other forms of proprietary rights.  HOST agrees not to copy or otherwise
reproduce (except as permitted herein), or to modify, adapt, translate, reverse
engineer, decompile, disassemble or create derivative works based on, the
Software or the Documentation.  HOST agrees to reproduce (and not remove) on all
copies of the Software and Documentation any patent, copyright, trademark, trade
secret or other proprietary notices included by SLGX.

     9.4  Trademarks.  SLGX grants HOST the right to use any SLGX trademarks,
trade names, logos and service marks that describe the Software (as now existing
or hereafter developed (the "SLGX Marks")), but only for the purpose of leasing
and marketing the Software, and on the condition that HOST:  (i) uses the
appropriate SLGX Marks for the corresponding Software; (ii) includes in such use
appropriate registration and other information to identify the SLGX Marks as
belonging to "SalesLogix Corporation"; (iii) takes reasonable steps to modify
all objectionable uses of the SLGX Marks; and (iv) complies with the then
current written SLGX policies relating to SLGX Marks as they may be delivered by
SLGX to HOST from time to time.  HOST grants SLGX the right to use any HOST
trademarks, trade names, logos and service marks that describe HOST's offering
of the Software and related Services (as now existing or hereafter developed
(the "HOST Marks")), but only for the purpose of advertising and marketing such
offerings, and on the condition that SLGX:  (i) uses the appropriate HOST Marks
for the corresponding HOST offering or Services; (ii) includes in such use
appropriate registration and other information to identify the HOST Marks as
belonging to ebaseOne Corporation (iii) takes reasonable steps to modify all
objectionable uses of the HOST Marks; and (iv) complies with the

                                       9
<PAGE>

then current written HOST policies relating to HOST Marks as they may be
delivered by HOST to SLGX from time to time. Except as expressly stated in this
Section 9, nothing in this Agreement or elsewhere shall give either party any
rights to the trademarks, logos, trade names and service marks of the other.

10.  Term and Termination
     --------------------

     10.1 Initial Term and Renewal.  Unless earlier terminated pursuant to this
Section 10, the term of this Agreement shall commence on the Effective Date and
expire on the Anniversary Date occurring in 200_, following which the Agreement
shall automatically renew and the term be extended for successive one year
periods unless either party provides the other with written notice, at least 60
days prior to the relevant Anniversary Date, of its election not to renew.

     10.2 Termination for Breach.  If either party shall breach a material
obligation under this Agreement, the other party may give written notice of its
intention to terminate this Agreement, describing in reasonable detail the
breach.  If the party charged with breach fails to cure the breach within 30
days following such notice, or if such breach (other than one to pay money) is
not capable of cure within 30 days and the party charged with breach fails to
commence cure procedures within such 30 day period and diligently prosecute such
procedures until the breach is cured, which cure shall be completed no later
than 90 days following the notice, then the noticing party may, while such
failure continues and in addition to all other remedies available at law or in
equity, terminate this Agreement upon written notice.

     10.3 Effect of Expiration or Termination.  Upon any expiration or
termination of this Agreement:  (i) HOST shall immediately pay all amounts then
due to SLGX and shall discontinue marketing of the Software and the related
Services to new Customers; and (ii) each party shall cease use of the other
parties' Marks in connection with advertising and marketing activities.  In
addition, the following provisions shall apply:

          10.3.1  Expiration or Termination Other Than Because of HOST Uncured
     Breach.  If the Agreement expires or is terminated for any reason other
     than an uncured breach by HOST, then notwithstanding any provision of this
     Agreement to the contrary:  (i) the expiration or termination shall not
     affect the rights of Customers to continue to lease the Software (including
     the right to obtain lease extensions or add new Users) pursuant to existing
     Customer Agreements; and (ii) the Agreement, including but not limited to
     License Fee and Support obligations and the right of HOST to retain and use
     copies of the Software and related support and training materials delivered
     for the purpose of providing support and maintenance to Customers, shall
     continue in full force and effect with respect to existing Customers until
     lease of Software under all Customer Agreements has terminated.  After the
     last Customer Agreement has terminated, HOST shall return or destroy, at
     SLGX's option, all remaining copies of the Software and other materials
     containing SLGX confidential information.  Notwithstanding the provisions
     of this Section 10.3.1, should HOST commit an additional uncured breach of
     the Agreement following the initial expiration or termination, Section
     10.4.2 shall become operative upon the expiration of the relevant cure
     period.

                                       10
<PAGE>

          10.3.2  Termination Because of HOST Uncured Breach.  If the Agreement
     is terminated because of an uncured breach by HOST, then SLGX shall have
     its choice of the following:  (A) proceeding under the approach set forth
     in Section 10.3.1; or (B) proceeding as follows:  (i) the expiration or
     termination shall terminate the rights of Customers to continue to lease
     the Software from HOST effective upon the end of the 90 day period
     commencing with the effective date of termination of this Agreement - the
     "Transition Period" -- and a Customer may not obtain lease extensions or
     add new Users during such Transition Period; (ii) the Agreement, including
     but not limited to License Fee and Support obligations and the right of
     HOST to retain and use copies of the Software and related support and
     training materials delivered for the purpose of providing support and
     maintenance of such Customers, shall continue in full force and effect with
     respect to existing Customers, but only through the end of the Transition
     Period or implementation of a transition solution as described in the next
     subsection (iii), whichever is earlier; (iii) During the Transition Period,
     the parties will attempt to arrive at a "transition solution" that will
     allow the existing Customers to continue to use the Software, including but
     not limited to use of the Software through the services of another ASP or
     through non-hosted use by the Customer on its own computer systems, and
     HOST shall cooperate fully with SLGX in effecting the orderly transfer of
     the Software, database information and related materials to one or more
     third parties in connection with implementing the transition solution, as
     directed by SLGX; (iv) following the earlier of the termination of the
     Transition Period or the implementation of a transition solution, HOST
     shall return or destroy, at SLGX's option, all remaining copies of the
     Software and other materials containing SLGX confidential information.

     10.4 Survival of Certain Provisions.  All relevant Sections of this
Agreement (except Section 3.2's application of Guaranteed Cumulative Fees) shall
survive expiration or termination of this Agreement for the specific purposes
described in Section 10.3.  In addition, Sections 3.1, 3.3, 3.4, 3.6, 4.2, 4.3,
6.4, 6.5, 6.6, 7.2, 7.3, 7.4, 7.5, 8, 9, 10, 11 and 12 shall survive expiration
or termination of this Agreement including post-termination transition periods
described in Section 10.3.  Neither expiration nor termination shall relieve
either party of the obligation to pay License Fees or other amounts due, or
which may become due following expiration or termination, to the other.

     10.5 Cumulative Remedies.  Termination of this Agreement or exercise of
any other rights described in this Section shall be in addition to and not in
lieu of any other legal or equitable remedies available to the parties.

11.  Audit Rights
     ------------

     11.1 Records.  At all times during the Term, and for three (3) years
thereafter, each party shall keep written books and records documenting the
pertinent aspects of its performance hereunder for the prior three years,
including without limitation, billing and payment records, data used for
calculations of License Fees, description of Services for each Customer,
security and access records, maintenance records and travel and expense records
(collectively, "Records"), according to Generally Accepted Accounting
Principles.  At a maximum of once

                                       11
<PAGE>

every six (6) months during the Term, each party agrees to provide copies of
such Records to the other promptly following the receipt of a reasonable request
therefor.

     11.2 Audits.  At a maximum of once every six (6) months during the Term,
and upon reasonable notice from SLGX, HOST shall provide, and shall cause its
employees and agents to provide, SLGX auditors and inspectors, as SLGX may from
time to time designate, with access to the sites containing the Hosted Systems
and all Records during HOST's normal business hours for the purpose of
performing audits or inspections of the Services (including without limitation
data processing, security procedures, disaster recovery, maintenance and
support, and the systems and physical environments in or in which the Services
are performed).  SLGX shall bear its own expenses and costs in performing any
such audit.  HOST shall provide such auditors and inspectors any assistance as
they may reasonably require. Any information disclosed by HOST to such auditors
and inspectors shall be protected by the confidentiality provisions set forth in
Section 9.

12.  General Provisions
     ------------------

     12.1 Publicity.  Except as permitted under Section 9.4 or as otherwise
required by law or regulation, neither party shall use the other party's name or
Marks or refer to the other party directly or indirectly in any media release,
public announcement, or public disclosure relating to this Agreement or its
subject matter, without obtaining the prior written consent from the other party
for each such use or release.

     12.2 Compliance With Export Laws.  HOST shall not export, ship, transmit
or re-export the Software of Documentation in violation of any applicable law or
regulation including, without limitations, the Export Administration Regulations
issued by the United States Department of Commerce.

     12.3 Relationship of Parties.  This Agreement does not make either party
the employee, agent or local representative of the other for any purpose
whatsoever.  Neither party is granted any right or authority to assume or to
create any obligation or responsibility, expressed or implied, on behalf of or
in the name of the other party.  In fulfilling its obligations pursuant to this
Agreement, each party shall be acting as an independent contractor.

     12.4 Entire Agreement.  This Agreement states the entire agreement between
the parties on the subject matter hereof and supersedes all prior negotiations,
understandings and agreements between the parties concerning the subject matter.
No amendment or modification of this Agreement shall be made except by a writing
signed by both parties.

     12.5 No Waiver.  The failure of either party to exercise any right or the
waiver by either party of any breach, shall not prevent a subsequent exercise of
such right or be deemed a waiver of any subsequent breach of the same of any
other term of the Agreement.

     12.6 Notice.  Any notice required or permitted to be sent hereunder shall
be in writing and shall be sent in a manner requiring a signed receipt, such as
Federal Express, courier delivery, or if mailed, registered or certified mail,
return receipt requested.  Notice is effective

                                       12
<PAGE>

upon receipt. Notice shall be addressed as set forth below or to such other
person or address as a party may designate: (1) if to SLGX to if to SalesLogix
Corporation, 8800 North Gainey Center Drive, Suite 200, Scottsdale, AZ 85258
USA, Attn: Jim Valenzuela; and (2) if to HOST to ebaseOne Corporation, 6060
Richmond, Suite 190, Houston, Texas 77057, Attn: John Frazier.

     12.7  Partial Invalidity.  Should any provision of this Agreement be held
to be void, invalid, or inoperative, the remaining provisions of this Agreement
shall not be affected and shall continue in effect as though such provisions
were deleted.

     12.8  Force Majeure.  Neither party shall be deemed in default of this
Agreement to the extent that performance of its obligations (other than an
obligation to pay money) is delayed or prevented by reason of any act of God,
fire, natural disaster, accident, act of government, shortages of materials or
supplies, or any other cause beyond the control of such party ("Force Majeure"),
provided that such party gives the other party written notice thereof promptly
and, in any event, within fifteen (15) days of discovery thereof and uses its
best efforts to cure the delay.

     12.9  Assignment.  This Agreement may not be assigned by HOST, nor any duty
hereunder delegated by HOST, without the prior written consent of SLGX.

     12.10 Injunctive Relief.  The parties recognize that a remedy at law for a
breach of the provisions of this Agreement relating to Confidential Information,
or use of a party's Marks, copyrights and other intellectual property rights,
will not be adequate for protection, and accordingly each party shall have the
right to obtain, in addition to any other relief and remedies available to it,
injunctive relief to enforce the provisions of this Agreement.

     12.11 Governing Law.  This Agreement shall be governed and interpreted in
accordance with the substantive law of the State of Arizona, without regard to
choice of law principles.

     12.12 Dispute Resolution. Except as a result of a violation of Section 9
(Confidentiality, Proprietary Rights; Trademarks) or Section 8
(Indemnification), the parties expressly agree to submit any dispute between
them arising out of or relating to this Agreement or their relationship under
this Agreement ("Dispute") to negotiation, mediation and binding arbitration,
pursuant to the terms and procedures set forth in Schedule D, which shall be
                                                  ----------
deemed incorporated by reference into this Agreement.

     12.13 Counterparts.  The Agreement may be executed in any number of
counterparts with the same effect as if all parties had signed the same
document.  All counterparts shall be construed together and shall constitute one
Agreement.

                                       13
<PAGE>

EXECUTED BY THE PARTIES AS PROVIDED BELOW:

     Effective Date: October 12, 1999

SLGX:                         HOST:

SalesLogix Corporation        ebaseOne Corporation

By: /s/ [ILLEGIBLE]^^         By: /s/ [ILLEGIBLE]^^
   -------------------------     -------------------------

Title: [ILLEGIBLE]^^          President & Chief Executive Officer
      ----------------------

Date: 10/14/99                Date: October 12, 1999
     -----------------------

                                       14
<PAGE>

                                  Schedule A

A.   Software

Software licensed under this Agreement includes the following: SalesLogix Sales
Information System ("SIS"), current version __, consisting of SIS-Remote Client,
Workgroup Client and Web Client versions in the configuration mixes described in
Section B below.

B.   License Fees

-------------------------------------------------------------------------------
  Software Product                 License Fees Per Month Per One User
  ----------------                 -----------------------------------
-------------------------------------------------------------------------------

                                    Months 1-24*   Months 25 36*   Months 37-
                                                                     forward*
-------------------------------------------------------------------------------

 SIS-Remote Client Plus
                   ----
 Workgroup Client Plus                  **                **           $**
                  ----
 Web Client

--------------------------------------------------------------------------------

*  As used, "Months" refers to the number of months the Customer has leased the
Software in connection with the original set of Users. Thus, if Customer signs a
36-month Customer Agreement for 50 Users and then, six months later, adds 10
Users, HOST will be charged for the 10 added Users, on a going forward basis,
the same as if those 10 Users were part of the original set of Users (i.e, the
price reductions for months 25-36 will kick in for all 60 Users at the same
time, even though Customer has only made 18 months worth of payments for the 10
added Users).

C.   Minimum Guaranteed Cumulative Fees

HOST hereby commits to pay SLGX, over the Term, the following minimum,
cumulative non-refundable License Fees as of the calendar quarter and dates
described below (the "Guaranteed Cumulative Fees"):

1999:     Effective Date - December 31:     $____________
2000:     January 1 - March 31:             $____________
          April 1 - June 30:                $____________
          July 1 - September 30:            $____________
          October 1 - December 31:          $____________
2001:     January 1 - March 31:             $____________
          April 1 - June 30:                $____________
          July 1 - September 30:            $____________
          October 1 - December 31:          $____________
2002:     each quarter onward:              continue to add $_______ to
                                            prior quarter cumulative

D.        Training

                                       1
<PAGE>

During the first 90 days following the Effective Date, SLGX shall provide HOST
with the following Start-Up certification training. Training shall occur in
Scottsdale and SLGX will, at its own cost and expense, assign a minimum of one
trainer for this program and provide the training facilities. Up to a maximum of
two HOST employees may attend each training session. Following Start-Up
training, HOST may purchase additional training from SLGX for a service fee of
$** per training course, plus travel and living expenses (in accordance with
HOST's standard reimbursement policies) if the additional training sessions will
be held outside Scottsdale.

                                       2

<PAGE>

                                  Schedule B

This Schedule describes the terms and conditions relating to Support that SLGX
will provide to HOST for as long as HOST leases Software to Customers under the
Agreement. The Support services described in this Schedule do not expand on or
change the Software warranty provisions set forth in the Agreement. For each
Hosted System, HOST shall designate in writing to SLGX no more than three
"System Managers" who will be the primary contact persons for SLGX's provision
of Support as described below.

A.   Maintenance Support

SLGX shall provide HOST with the following maintenance Support for the Software:

     1.   SLGX Updates and Upgrades: From time to time SLGX may develop
permanent fixes or solutions to known problems or bugs in the Software and
incorporate them into a formal "Update" to the Software, or may release to its
current licensees a major revision to the Software which adds new and different
functions or capabilities to the Software ("Upgrade"). SLGX will provide HOST,
at the same time it provides its Business Partners, with any Updates, Upgrades
and related Documentation, both at no additional charge to HOST.

     2.   Additional Maintenance Support: SLGX shall provide HOST with the
following additional ASP maintenance Support: (i) any support benefits made
available to other SLGX ASPs; (ii) receipt of all SLGX channel communications
concerning Software product issues, including planned Updates, Upgrades, other
releases, ets.; and (iii) access to online password enabled status updates on
Support issues, service requests, problem reports and enhancement requests.

B.   Base Technical Support

SLGX shall provide HOST with technical Support as described below:

     1.   Telephone and Electronic Mail Assistance: HOST's System Managers will
be given the telephone number for SLGX's support line and will be entitled to
contact the support line during normal operating hours (between 8:00 a.m. and
5:00 p.m. U.S. Mountain Standard Time) on regular business days, excluding SLGX
holidays, to consult with SLGX technical analysts concerning problem resolution,
bug reporting, documentation clarification, and general technical guidance. HOST
may also contact SLGX through electronic mail. SLGX will assist the System
Managers in utilizing the Software and in identifying and providing workarounds,
if possible, for standard component product problems. Assistance may include
communicating via modem from SLGX's facilities or through an electronic bulletin
board.

     2.   Web Site Support: Online support is available 24 hours a day, offering
HOST the ability to resolve its own problems with access to SLGX's most
current information. HOST will need to enter its designated user name and key
number to gain access to the technical support areas on SLGX's web site. SLGX's
technical support areas allow the HOST to: (i) search an up-to-date knowledge
base of technical support information, technical tips and featured functions;
(ii) access answers to FAQs; (iii) send e-mail inquiries to SLGX (current
response

                                       1
<PAGE>

time is between 3-5 days); and (iv) access a BBS monitored by SLGX technical
representatives which serves as an interactive user forum for users to exchange
ideas and solutions, list current hot topics, post inquiries to SLGX technical
analysts, and share experiences.

     3.   Software Problem Reporting: HOST may submit to SLGX requests
identifying potential problems in the Software. Requests should be in writing
and directed to SLGX by mail, courier, e-mail or by FAX. SLGX retains the right
to determine the final disposition of all requests, and will inform HOST of the
disposition of each request. If SLGX decides in its sole judgment to act upon a
request, it will do so by providing an Update.

     4.   Correction of Errors: SLGX will use reasonable efforts to provide an
avoidance procedure for and a correction of each material defect in the
Software that causes the Software not to conform in all material respects with
the SLGX Documentation.

     5.   Designated System Managers. HOST's designated System Managers shall be
responsible for maintaining the integrity of the hardware and software
comprising the Hosted Systems. Requests for telephone assistance or for on-site
assistance may come only from designated System Managers. In the event HOST
needs to replace a System Manager HOST shall notify SLGX via e-mail of the
change in System Manager prior to the new System Manager contacting SLGX.

     6.   Remote Support. To the extent feasible, technical Support shall be
provided using remote data links from SLGX to the site where the relevant Hosted
Systems are located.

     7.   Exclusions. SLGX shall have no Support obligations with respect to any
hardware or software product other than the Software ("Nonqualified Products").
If SLGX provides Support services for a problem caused by a Nonqualified
Product, or if SLGX's service efforts are increased as a result of a
Nonqualified Product, SLGX may charge time and materials for such extra services
at its then current published rates for custom software services. If, in SLGX's
opinion, performance of Technical Support services is or will be made more
difficult or impaired because of Nonqualified Products, SLGX shall so notify
HOST, and HOST will immediately remove the Nonqualified Product at its own risk
and expense during any efforts to render Technical Support services under this
Agreement. HOST shall remain solely responsible for the compatibility and
functioning of Nonqualified Products with the Software.

     8.   HOST Responsibilities. In connection with the provision of technical
Support, HOST shall have the following responsibilities: (1) maintain Hosted
Systems and associated peripheral equipment in good working order in accordance
with the manufacturers' specifications, and insure that any problems reported to
SLGX are not due to hardware or operating system malfunction; (2) supply SLGX
with access to and use of all information and facilities determined to be
necessary by SLGX to render the technical Support described in this Schedule;
(3) perform any tests or procedures recommended by SLGX for the purpose of
identifying and/or resolving any problems; (4) maintain a procedure external to
the Software for reconstruction of lost or altered files, data, or programs; (5)
at all times follow routine operator procedures as specified in the
Documentation; and (6) ensure that the Hosted Systems are isolated from any
process links or anything else that could cause harm before requesting or

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receiving remote support assistance.

C.   Additional ASP Technical Support

SLGX shall provide HOST with the following additional ASP technical Support
services:

     1.   Quarterly Inspections. On a quarterly basis, as requested by HOST, an
SLGX technical representative specializing in hosting issues will visit a
U.S.-based Hosted System site to discuss with HOST representatives: (i)
Software/hardware configuration issues; (ii) and Hosted System assessments,
including recommendations and updates for hosting the Software.

     2.   Premium Technical Support. HOST's System Managers shall have access to
unlimited technical support provided by a defined group of SLGX ASP Support
Engineers in accordance with SLGX's standard Technical Support policies.

     3.   Priority Support Response. HOST's System Managers shall be given
priority status on all incoming Support calls.

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                                  Schedule C

SLGX EULA for use with ASP Leases:

Sales Information System(TM)
MULTI-USER LICENSE AGREEMENT - FOR USE WITH ASP LEASES OF SOFTWARE

IMPORTANT - READ CAREFULLY: This Multi-User License and Warranty Agreement (the
"Agreement") is a legal agreement between you and SalesLogix Corporation for the
software product identified above (the "Software"), which includes computer
software and associated media and printed materials (the printed materials are
hereafter referred to as the "Documentation"). By downloading, installing,
copying or otherwise using or leasing the Software, you agree to be bound by the
terms of this Agreement. The Software is the property of SalesLogix and its
licensors and is protected by copyright law. While SalesLogix continues to own
the Software, you will have certain rights to use the Software after your
acceptance of this Agreement. Except as may be modified by a separate printed or
signed license agreement which accompanies the Software, your rights and
obligations with respect to the use of the Software are as follows.

1.        GRANT OF LICENSE. SalesLogix grants to you, and you accept by
downloading, installing or using or leasing the software or opening a sealed
media package, a non-exclusive license to use the Software and the Documentation
on the following terms.

 .    Software. Your rights to install and/or access and use the Software will be
     determined by whether you have purchased rights to access and use the
     Remote Client, Web Client and Workgroup Client versions of the Software, or
     have only purchased the rights to access and use the Web Client version of
     the Software.
 .    Remote Client Software. Remote Client Software. Remote Client means a full
     working version of the Software that resides on your personal computer with
     a local database and allows you to synchronize with and access the Software
     (and the remote databases contained in the Software) residing on a hosted
     server system (consisting of computer hardware, networking equipment and
     associated system software ("Hosted System")) maintained by your
     application service provider ("ASP"). If you have purchased lease licenses
     to the Remote Client version of the Software you may install the Remote
     Client on the number of personal computers for which you have purchased
     licenses, and for each license purchased you may make one copy of the
     software solely for back-up purposes.
 .    Workgroup Client Software. Workgroup Client means a full working version of
     the Software that resides on a Hosted System maintained by your ASP and
     which may be accessed by you through a Microsoft Terminal Server or Citrix
     Metaframe connection via direct dial or via the Internet. If you have
     purchased lease licenses to the Workgroup Client version of the Software
     you may access and use such Software pursuant to the terms of this license
     and your separate agreement with your ASP.
 .    Web Client Software. Web Client shall mean a thin version of the Software
     in DHTML format that resides on a Hosted System maintained by your ASP and
     which may be accessed by you through the internet. If you have purchased
     lease licenses to the Web Client version of the Software you may access and
     use such Software pursuant to the terms of this license and your separate
     agreement with your ASP.
 .    License Numbers. Upon executing an agreement with your ASP for the
     Software, you may receive a set of license numbers which, when entered on
     the Software, will allow you to access the Software to the extent of the
     number and types of Software licenses for which you have purchased lease
     licenses. You agree not to disclose these key numbers to third parties or
     attempt to make any use of the key numbers to expand the number of users
     who may access the Software in excess of the lease licenses purchased by
     you.
 .    Restrictions. You may not: use, copy, or transfer copies of the Software
     except as provided for in this Agreement; reverse engineer, modify,
     decompile or disassemble the Software: or rent, lease, sublicense or assign
     the Software or any copy thereof, including any related Documentation
     except only to the extent expressly permitted by law. If notwithstanding
     the foregoing applicable law grants you the right to decompile the Software
     to the extent necessary to obtain information to achieve interoperability
     with an independently created computer program, you may exercise such right
     if SalesLogix shall fail, upon your prior written request, to provide the
     relevant interoperability information within a reasonable amount of time.

2.        LIMITED MEDIA WARRANTY. SalesLogix warrants the diskettes, if any, on
which the Software is

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furnished to you shall be free from defects in material and workmanship under
normal use for a period of sixty (60) days (the "warranty period") from the date
of the Software's delivery to you. Any replacement Software will be warranted
for the remainder of the original warranty period or thirty (30) days, whichever
is longer.

3.   LIMITATIONS OF REMEDIES. The remedy described in Section 2 shall be your
sole and exclusive remedy from SalesLogix for errors in the Software and EXCEPT
FOR THE LIMITED WARRANTY DESCRIBED IN SECTION 2. SALESLOGIX DISCLAIMS ALL OTHER
WARRANTIES CONCERNING THE SOFTWARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SALESLOGIX
OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT,
INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THIS AGREEMENT OR
THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF SALESLOGIX HAD BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.

4.   EXPORT CONTROL.You may not export, ship, transmit or reexport the Software
or Documentation in violation of any applicable law or regulation including,
without limitations, the Export Administration Regulations issued by the United
States Department of Commerce.

5.   UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software and Documentation
are provided with restricted rights. If you are purchasing this product for use
by the United States government or any of its agencies, you need to enter into a
separate restricted rights agreement with Saleslogix. Use, duplication or
disclosure by the United States government is subject to restricted rights as
set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and
Computer Software clause of DFARS at 252.227-7013 and in the Federal Acquisition
Regulations, 48 C.F.R. (S)(S) sections 12.212 and 52.227-19.

6.   GOVERNING LAW. The validity, construction and performance of this Agreement
and legal relations between the parties to this Agreement shall be governed and
construed in accordance with the laws of the State of Arizona. United States of
America, excluding that body of law applicable to conflicts of law and excluding
the United Nations Convention on Contracts for the International Sale of Goods,
if applicable.

7.   ASP AGREEMENT; TERMINATION RIGHTS. This Agreement sets forth only the
Agreement between you and SalesLogix. Your Agreement with your ASP will provide
for additional terms and conditions which govern your lease of the Software
described in this Agreement. SalesLogix or your ASP may terminate your licenses
under this Agreement or your separate ASP Agreement if you fail to comply with
the terms and conditions of this Agreement or if your rights to use the Software
expire pursuant to the terms of your agreement with your ASP. Upon such
expiration or termination, you agree to destroy all your copies of the Software.
Should you have any questions concerning this Agreement, write to SalesLogix
Corporation, 8800 North Gainey Center Drive, Suite 200, Scottsdale, Arizona
85258, U.S.A.

SalesLogix Multi-User License Agreement - for use with ASP Leases
Revision Date: July 1, 1999

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<PAGE>

                                  Schedule D

Dispute Resolution Procedures:

     The parties hereto deem it to be in their respective best interests to
settle any dispute as expeditiously and economically as possible. Therefore, the
parties expressly agree to submit any dispute between them arising out of or
relating to this Agreement ("Dispute") to mediation as set forth below. The
dispute resolution proceedings shall be conducted in Phoenix, Arizona, in the
English language. The parties agree to use the following procedure in good faith
to resolve any Dispute:

A.   A meeting shall be held among the parties within ten (10) days after any
party gives written notice of the Dispute to each other party ( the "Dispute
Notice") attended by a representative of each party having decision-making
authority regarding the Dispute (subject to board of directors or equivalent
approval, if required), to attempt in good faith to negotiate a resolution of
the Dispute.

B.   If, within twenty (20) days after the Dispute Notice, the parties have not
succeeded in negotiating a written resolution of the Dispute, upon written
request by any party to each other party all parties will promptly negotiate in
good faith to jointly appoint a mutually acceptable neutral person not
affiliated with any of the parties (the "Neutral"). If all parties so agree in
writing, a panel of two or more individuals (such panel also being referred to
as the "Neutral") may be selected by the parties. The parties shall seek
assistance in such regard from the American Arbitration Association (the "AAA")
if they have been unable to agree upon such appointment within thirty (30) days
after the Dispute Notice. The fees and costs of the Neutral and of any such
assistance shall be shared equally among the parties.

C.   In consultation with the Neutral, the parties will negotiate in good faith
to select or devise a nonbinding alternative dispute resolution procedure
("Mediation") by which they will attempt to resolve the Dispute, and a time and
place for the Mediation to be held, with the Neutral (at the written request of
any party to each other party) making the decision as to the procedure if the
parties have been unable to agree on any of such matters in writing within
ten (10) days after selection of the Neutral.

D.   The parties agree to participate in good faith in the Mediation to its
conclusion; provided, however, that no party shall be obligated to continue to
participate in the Mediation if the parties have not resolved the Dispute in
writing within ninety (90) days after the Dispute Notice and any party shall
have terminated the Mediation by delivery of written notice of termination to
each other party following expiration of said 90-day period. Following any such
termination notice after selection of the Neutral, and if any party so requests
in writing to the Neutral (with a copy to each other party), then the Neutral
shall make a recommended resolution of the Dispute in writing to each party,
which recommendation shall not be binding upon the parties; provided, however,
that the parties shall give good faith consideration to the settlement of the
Dispute on the basis of such recommendation, and if the parties are unable to
resolve the Dispute on the basis of such recommendation, then either party may
seek to resolve the Dispute through other means, including litigation. In the
event of litigation or arbitration, the party seeking further

                                       1
<PAGE>

resolution shall pay the reasonable attorneys' fees, costs and other expenses
(including expert witness fees) of the other party incurred in connection with
the pursuit of (and defense against) such litigation arbitration, if the result
thereof is less favorable to the party pursuing the litigation or arbitration
than the recommendation of the Neutral.

E.   Notwithstanding anything herein to the contrary, nothing in these
procedures shall preclude any party from seeking interim or provisional relief,
in the form of a temporary restraining order, preliminary injunction or other
interim equitable relief concerning the Dispute (or to prevent or enjoin any
unauthorized use, disclosure, misappropriation or infringement of intellectual
property or other confidential information), either prior to or during the
Mediation, and in any court of competent jurisdiction, if necessary to protect
the interests of such party. Further, this paragraph shall be specifically
enforceable.

                                       2

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