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EXHIBIT 10.11

FIRST AMENDMENT TO THE

QLOGIC CORPORATION

2005 PERFORMANCE INCENTIVE PLAN

     This First Amendment to the QLogic Corporation 2005 Performance Incentive Plan (the
“Amendment”) is adopted by QLogic Corporation, a Delaware corporation (the “Company”), effective as
of June 1, 2006 (the “Effective Date”).

RECITALS

     A. The QLogic Corporation 2005 Performance Incentive Plan (the “Plan”) was adopted by the
Board of Directors of the Company (the “Board”) on June 9, 2005 and approved by the stockholders of
the Company on August 23, 2005.

     B. Appendix A of the Plan sets forth the material terms of the automatic award grants to
non-employee directors.

     C. The Company completed a 2-for-1 stock split on March 2, 2006 (the “Stock Split”).

     D. The Board desires to amend the Plan to: (i) adjust the initial option grant to new
non-employee directors to 50,000 shares of Common Stock, (ii) adjust the annual option grant to
non-employee directors to 25,000 shares of Common Stock, (iii) adjust the annual option grant to
any non-employee director that serves as Chairman of the Board to 75,000 shares of Common Stock,
and (iv) provide that future stock dividends or stock splits will not automatically increase the
shares of Common Stock to be granted pursuant to automatic option grants to non-employee directors
pursuant to Appendix A of the Plan.

AMENDMENT

     1. Capitalized terms used in this Amendment without definition shall have the respective
meanings ascribed thereto in the Plan.

     2. Effective as of the Effective Date, Section A.2 of the Plan is hereby amended in the
following manner:

     (a) The number “80,000” in sub-paragraph (a) of Section A.2 (adjusted for the Stock Split) is
hereby revised to read “50,000”.

     (b) Each occurrence of the numbers “40,000” and “108,000” in sub-paragraph (b) of
Section A.2 (each adjusted for the Stock Split) are hereby revised to read “25,000” and
“75,000,” respectively.

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     3. Effective as of the Effective Date, Section A.6 of the Plan is hereby amended such that the
following sentence is added immediately after the opening sentence:

     “Notwithstanding anything to the contrary in this Appendix A or the Plan, in the event
of a stock dividend or stock split, the shares of Common Stock set forth in Section A.2 of this
Appendix A to be granted pursuant to automatic option grants to non-employee directors
shall not be automatically increased following such event.”

     4. Except as set forth herein, the Plan shall remain in full force and effect. All awards
granted prior to the Effective Date shall be governed by the Plan as in effect prior to the
Effective Date.

     Adopted by the Board of Directors on the 1st day of June 2006.

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Exhibit 10.1

CHANGE IN CONTROL SEVERANCE AGREEMENT

          THIS CHANGE IN CONTROL SEVERANCE AGREEMENT (this “Agreement”) is entered into as of
the ___day of                     , 2006 by and between West Corporation, a Delaware corporation (the
“Company”), and [First Name] [Middle Initial] [Last Name] (the “Executive”).

W I T N E S S E T H

          WHEREAS, the Executive currently serves as a key employee of the Company or one of its
affiliated companies and his or her services and knowledge are valuable to the Company in
connection with the management of one or more of the Company’s principal operating facilities,
divisions, departments or subsidiaries;

          WHEREAS, on May 31, 2006, the Company entered into the Merger Agreement (as defined in Section
1) with Omaha Acquisition Corp. (“Newco”) pursuant to which Newco will merge with and into
the Company;

          WHEREAS, the Board (as defined in Section 1) has determined that it is in the best interests
of the Company and its stockholders to secure the Executive’s continued services and to ensure the
Executive’s continued dedication and objectivity prior to and following the Effective Time of the
Merger (as defined in Section 1), without concern as to whether the Executive might be hindered or
distracted by personal uncertainties and risks created by the Merger, and to encourage the
Executive’s full attention and dedication to the Company, the Board has authorized the Company to
enter into this Agreement; and

          WHEREAS, this Agreement will operate in addition to the existing Employment Agreement (as
defined in Section 1) between the Executive and the Company (or one of its affiliates), except that
the Executive will not be entitled to any consulting compensation payable under such Employment
Agreement if the Executive becomes entitled to the severance benefits provided under this
Agreement, but will continue to be subject to all of the covenants set forth in the Employment
Agreement, including those relating to confidentiality, noncompetition and developments.

          NOW, THEREFORE, for and in consideration of the premises and the mutual covenants and
agreements herein contained, the Company and the Executive hereby agree as follows:

          1. Definitions. As used in this Agreement, the following terms shall have the
respective meanings set forth below:

          (a) “Board” means the Board of Directors of the Company.

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          (b) “Cause” shall have the meaning set forth in the Employment Agreement1.

          (c) “Code” means the Internal Revenue Code of 1986, as amended, including any
regulations adopted thereunder.

          (d) “Date of Termination” means:

          (1) the effective date on which the Executive’s employment by the Company or any of its
affiliated companies terminates as specified in a prior written notice by the Company or the
Executive, as the case may be, to the other, delivered pursuant to Section 11; or

          (2) if the Executive’s employment by the Company or any of its affiliated companies
terminates by reason of death, the date of death of the Executive.

          (e) “Effective Time” means the Effective Time of the Merger, as defined in the Merger
Agreement.

          (f) “Employment Agreement” means the Employment Agreement, dated [date], between the
Executive and [the Company] [insert name of affiliate].

          (g) “Good Reason” means, without the Executive’s express written consent, the
occurrence of any of the following events after the Effective Time:

          (1) either (i) a reduction in any material respect in the Executive’s position(s),
duties or responsibilities with the Company, as in effect during the 90-day period
immediately prior to the Effective Time, or (ii) an adverse change in the Executive’s
reporting responsibilities, titles or offices with the Company as in effect immediately
prior to the Effective Time, other than, for purposes of clauses (i) and (ii), a reduction
or adverse change attributable to the fact that the Company is no longer a publicly-held
company;

          (2) a reduction of 10 percent (10%) or more in the Executive’s rate of annual base
salary as in effect immediately prior to the Effective Time or as the same may be increased
from time to time thereafter;

 

			
	1	 	If the Executive has no employment agreement with
such definition, then “Cause” shall be deemed to exist if, and only
if, the Chief Executive Officer and the Chief Operating Officer of the Company,
in good faith, determine that the Executive has engaged, during the performance
of his or her duties, in significant objective acts or omissions constituting
dishonesty, willful misconduct or gross negligence relating to the business of
the Company.

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          (3) any requirement of the Company that the Executive be based more than 50 miles from
the facility where the Executive is based immediately prior to the Effective Time;

          (4) the failure of the Company to provide the Executive with target bonus opportunities
and employee benefits (excluding equity-based compensation, equity-based benefits and
nonqualified deferred compensation) that are substantially comparable in the aggregate to
the target bonus opportunities and employee benefits provided to the Executive by the
Company and its affiliated companies immediately prior to the Effective Time; or

          (5) the failure of the Company to obtain the assumption agreement from any successor as
contemplated in Section 10(b).

          For purposes of this Agreement, an isolated, insubstantial and inadvertent action taken in
good faith and which is remedied by the Company or any of its affiliated companies promptly after
receipt of notice thereof given by the Executive shall not constitute Good Reason.

          (h) “Merger” means the merger of Newco with and into the Company pursuant to the terms
of the Merger Agreement.

          (i) “Merger Agreement” means the Agreement and Plan of Merger between the Company and
Newco dated May 31, 2006, as thereafter amended.

          (j) “Nonqualifying Termination” means a termination of the Executive’s employment:

          (1) by the Company or any of its affiliated companies for Cause,

          (2) by the Executive for any reason other than a Good Reason,

          (3) as a result of the Executive’s death or

          (4) by the Company or any of its affiliated companies due to the Executive’s failure to
perform his or her duties with the Company or its affiliated companies on a full-time basis
for at least 180 consecutive days as a result of the Executive’s incapacity due to physical
or mental illness.

          (k) “Termination Period” means the period of time beginning at the Effective Time and
ending on the earlier to occur of:

          (1) two years following the Effective Time; and

          (2) the Executive’s death.

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          2. Obligations of the Executive. The Executive agrees that the Executive shall not,
following the date of this Agreement, voluntarily leave the employ of the Company or its affiliated
companies without Good Reason until:

          (a) 90 days after the Effective Time; or

          (b) the date on which the Merger Agreement is terminated prior to the consummation of the
Merger.

          3. Payments upon Termination of Employment.

          (a) If, during the Termination Period, the employment of the Executive shall terminate, other
than by reason of a Nonqualifying Termination, then the Executive shall be entitled to the
following payments and benefits:

          (1) The Company shall pay to the Executive (or the Executive’s beneficiary or estate)
within 30 days after the Date of Termination, as compensation for services rendered to the
Company and its affiliated companies:

	 	(i)	 	a lump sum cash amount (subject to any
applicable payroll or other taxes required to be withheld pursuant to
Section 5) equal to the sum of (x) the Executive’s full annual base
salary from the Company and its affiliated companies through the Date
of Termination, to the extent not theretofore paid, (y) the Executive’s
annual bonus under the Company’s or its affiliated companies’ annual
bonus plan earned with respect to the fiscal year immediately prior to
the fiscal year in which the Date of Termination occurs, to the extent
not theretofore paid and (z) an amount equal to the Executive’s target
annual bonus (without regard to any amounts that would otherwise be
deferred) immediately prior to the Effective Time (or if higher, the
Executive’s target annual bonus in respect of the fiscal year in which
the Date of Termination occurs), multiplied (in the case of clause (z)
only) by a fraction, the numerator of which is the number of days in
the fiscal year in which the Date of Termination occurs through the
Date of Termination and the denominator of which is 365 or 366, as
applicable; plus
	 
	 	(ii)	 	a lump sum cash amount (subject to any
applicable payroll or other taxes required to be withheld pursuant to
Section 5) equal to the sum of [one (1)] [two (2)] [three (3)] times
the Executive’s highest annual base salary from the Company and its
affiliated companies (without regard to any amounts that would
otherwise be deferred) in effect during the 12-month period prior to
the Date of Termination and [one (1)] [two (2)] [three (3)] times the

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	 	 	 	Executive’s target annual bonus (without regard to any amounts that
would otherwise be deferred) immediately prior to the Date of
Termination (or, if higher, the average of the annual bonuses paid or
payable, including by reason of any deferral, to the Executive by the
Company in respect of the three fiscal years of the Company (or such
portion thereof during which the Executive performed services for the
Company if the Executive shall have been employed by the Company for
less than such three fiscal year period) immediately preceding the
fiscal year in which the Effective Time occurs).

          (2) For a period of [one] [two] [three] years commencing on the Date of Termination,
the Company and its affiliated companies shall continue to keep in full force and effect all
policies of medical, accident, disability and life insurance with respect to the Executive
and the Executive’s dependents with the same level of coverage, upon the same terms and
otherwise to the same extent as such policies shall have been in effect immediately prior to
the Effective Time or, if more favorable to the Executive, as provided generally with
respect to other peer employees of the Company and its affiliated companies, and the Company
and the Executive shall share the costs of the continuation of such insurance coverage in
the same proportion as such costs were shared immediately prior to the Effective Time.
After the expiration of such [one] [two] [three]-year period, the Executive shall be
entitled to continue the Executive’s medical coverage under applicable law (COBRA).

          (3) Each long-term incentive award granted to the Executive, including without
limitation each option, restricted stock, restricted stock unit and other equity-based
award, shall become fully vested, and to the extent any such award is subject to the
attainment of specified performance measures, such performance measures shall be deemed
satisfied at the target level.

          (4) For a period of [twelve] [six] months commencing on the Date of Termination, the
Executive shall receive outplacement assistance services from an outplacement agency
selected by the Executive and the Company shall pay all costs of such services;
provided that such costs shall not exceed $15,000 in the aggregate.

          (5) Any amounts paid or benefits provided pursuant to this Section 3(a) shall be paid
in lieu of any other amount of severance or consulting compensation that would otherwise be
received by the Executive upon termination of employment of the Executive under any
severance plan, policy or arrangement of the Company or its affiliated companies, including
any consulting compensation payable under the Employment Agreement.

          (b) If, during the Termination Period, the employment of the Executive shall terminate by
reason of a Nonqualifying Termination, or if for any other reason the Executive is not entitled to
the payments and benefits set forth in Section 3(a), then the rights of the Executive

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to consulting compensation shall be determined pursuant to the terms of the Employment
Agreement.

          (c) If the Executive’s employment is terminated by the Company without Cause prior to the
Effective Time at the direction or request of Newco, and the Merger is thereafter consummated, then
for purposes of this Agreement the employment of the Executive shall be deemed to have been
terminated as of the first day of the Termination Period and the Executive shall be entitled to the
benefits set forth in Section 3(a); provided that such benefits shall be reduced and offset by any
severance or consulting benefits received by the Executive prior to the Effective Time pursuant to
the Employment Agreement or otherwise.

          4. Certain Additional Payments.

          (a) Anything in this Agreement to the contrary notwithstanding, in the event it shall be
determined that any payment, distribution or acceleration of vesting by the Company to or for the
benefit of the Executive (whether pursuant to the terms of this Agreement or otherwise, but
determined without regard to any additional payments required under this Section 4) (any such
payment, distribution or acceleration of vesting being referred to as a “Payment”) would be
subject to the excise tax imposed by Section 4999 of the Code, or any interest or penalties are
incurred by the Executive with respect to such excise tax (such excise tax, together with any such
interest and penalties, are hereinafter collectively referred to as the “Excise Tax”), then
the Executive shall be entitled to receive an additional payment (a “Gross-Up Payment”) in
an amount such that after payment by the Executive of all taxes (including any interest or
penalties imposed with respect to such taxes), including, without limitation, any income taxes (and
any interest and penalties imposed with respect thereto) and Excise Tax imposed upon the Gross-Up
Payment, the Executive retains an amount of the Gross-Up Payment equal to the Excise Tax imposed
upon the Payments. Notwithstanding the foregoing provisions of this Section 4(a), if it shall be
determined that the Executive is entitled to a Gross-Up Payment, but that the Executive, after
taking into account the Payments and the Gross-Up Payment, would not receive a net after-tax
benefit (taking into account both income taxes and any Excise Tax) which is at least ten percent
(10%) greater than the net after-tax proceeds to the Executive resulting from an elimination of the
Gross-Up Payment and a reduction of the Payments, in the aggregate, to an amount (the “Reduced
Amount”) that is one dollar less than the smallest amount that would give rise to any Excise
Tax, then no Gross-Up Payment shall be made to the Executive and the Payments, in the aggregate,
shall be reduced to the Reduced Amount.

          (b) Subject to the provisions of Section 4(c), all determinations required to be made under
this Section 4, including whether and when a Gross-Up Payment is required and the amount of such
Gross-Up Payment and the assumptions to be utilized in arriving at such determination, shall be
made by the Company’s public accounting firm (the “Accounting Firm”) which shall provide
detailed supporting calculations both to the Company and the Executive within 15 business days of
the receipt of notice from the Executive that there has been a Payment, or such earlier time as is
requested by the Company. All fees and expenses of the Accounting Firm shall be borne solely by
the Company. Any Gross-Up Payment, as determined pursuant to this Section 4, shall be paid by the
Company to the Executive within five days of the

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receipt of the Accounting Firm’s determination. Any determination by the Accounting Firm
shall be binding upon the Company and the Executive. As a result of the uncertainty in the
application of Section 4999 of the Code at the time of the initial determination by the Accounting
Firm hereunder, it is possible that Gross-Up Payments which will not have been made by the Company
should have been made (“Underpayment”), consistent with the calculations required to be
made hereunder. In the event that the Company exhausts its remedies pursuant to Section 4(c) and
the Executive thereafter is required to make a payment of any Excise Tax, the Accounting Firm shall
determine the amount of the Underpayment that has occurred and any such Underpayment shall be
promptly paid by the Company to or for the benefit of the Executive.

          (c) The Executive shall notify the Company in writing of any claim by the Internal Revenue
Service that, if successful, would require the payment by the Company of the Gross-Up Payment.
Such notification shall be given as soon as practicable but no later than 10 business days after
the Executive is informed in writing of such claim and shall apprise the Company of the nature of
such claim and the date on which such claim is requested to be paid. The Executive shall not pay
such claim prior to the expiration of the 30-day period following the date on which the Executive
gives such notice to the Company (or such shorter period ending on the date that any payment of
taxes with respect to such claim is due). If the Company notifies the Executive in writing prior
to the expiration of such period that it desires to contest such claim, the Executive shall:

          (1) give the Company any information reasonably requested by the Company relating to
such claim;

          (2) take such action in connection with contesting such claim as the Company shall
reasonably request in writing from time to time, including, without limitation, accepting
legal representation with respect to such claim by an attorney reasonably selected by the
Company;

          (3) cooperate with the Company in good faith in order effectively to contest such
claim; and

          (4) permit the Company to participate in any proceedings relating to such claim;

provided, however, that the Company shall bear and pay directly all costs and
expenses (including additional interest and penalties) incurred in connection with such contest and
shall indemnify and hold the Executive harmless, on an after-tax basis, for any Excise Tax or
income tax (including interest and penalties with respect thereto) imposed as a result of such
representation and payment of costs and expenses. Without limitation on the foregoing provisions
of this Section 4(c), the Company shall control all proceedings taken in connection with such
contest and, at its sole option, may pursue or forgo any and all administrative appeals,
proceedings, hearings and conferences with the taxing authority in respect of such claim and may,
at its sole option, either direct the Executive to pay the tax claimed and sue for a refund or

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contest the claim in any permissible manner, and the Executive agrees to prosecute such contest to
a determination before any administrative tribunal, in a court of initial jurisdiction and in one
or more appellate courts, as the Company shall determine; provided further, that if
the Company directs the Executive to pay such claim and sue for a refund, the Company shall advance
the amount of such payment to the Executive on an interest-free basis and shall indemnify and hold
the Executive harmless, on an after-tax basis, from any Excise Tax or income tax (including
interest or penalties with respect thereto) imposed with respect to such advance or with respect to
any imputed income with respect to such advance; and provided further, that any
extension of the statute of limitations relating to payment of taxes for the taxable year of the
Executive with respect to which such contested amount is claimed to be due is limited solely to
such contested amount. Furthermore, the Company’s control of the contest shall be limited to
issues with respect to which a Gross-Up Payment would be payable hereunder and the Executive shall
be entitled to settle or contest, as the case may be, any other issue raised by the Internal
Revenue Service or any other taxing authority.

          (d) If, after the receipt by the Executive of an amount advanced by the Company pursuant to
Section 4(c), the Executive becomes entitled to receive, and receives, any refund with respect to
such claim, the Executive shall (subject to the Company’s complying with the requirements of
Section 4(c)) promptly pay to the Company the amount of such refund (together with any interest
paid or credited thereon after taxes applicable thereto). If, after the receipt by the Executive
of an amount advanced by the Company pursuant to Section 4(c), a determination is made that the
Executive shall not be entitled to any refund with respect to such claim and the Company does not
notify the Executive in writing of its intent to contest such denial of refund prior to the
expiration of 30 days after such determination, then such advance shall be forgiven and shall not
be required to be repaid and the amount of such advance shall offset, to the extent thereof, the
amount of Gross-Up Payment required to be paid.

          5. Withholding Taxes. The Company or its affiliated companies may withhold from all
payments due to the Executive (or his or her beneficiary or estate) hereunder all taxes which, by
applicable federal, state, local or other law, the Company or its affiliated companies is required
to withhold therefrom.

          6. Reimbursement of Expenses. If any contest or dispute shall arise under this
Agreement involving termination of the Executive’s employment with the Company or its affiliated
companies or involving the failure or refusal of the Company to perform fully in accordance with
the terms hereof, the Company shall reimburse the Executive, on a current basis, for all legal fees
and expenses, if any, incurred by the Executive in connection with such contest or dispute,
together with interest thereon at a rate equal to the prime rate, as published in The Wall
Street Journal from time to time in effect, but in no event higher than the maximum legal rate
permissible under applicable law, such interest to accrue from the date the Company receives the
Executive’s statement for such fees and expenses (to the extent paid by the Executive) through the
date of payment thereof; provided, however, that in the event the resolution of any
such contest or dispute includes a finding that the Executive’s claims in such contest or dispute
were without merit, the Executive shall be required to reimburse the Company,

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over a period of 12 months from the date of such resolution, for all sums advanced to the
Executive pursuant to this Section 6, including interest.

          7. Operative Event. Notwithstanding any provision herein to the contrary, except as
set forth in Section 3(c), no amounts shall be payable hereunder unless and until the Merger is
consummated at a time when the Executive is employed by the Company.

          8. Termination of Agreement.

          (a) This Agreement shall be effective on the date hereof and shall terminate upon the earliest
to occur of (i) except as provided in Section 3(c), termination of the Executive’s employment by
the Company or its affiliated companies prior to the Effective Time, (ii) termination of the
Executive’s employment pursuant to a Nonqualifying Termination, (iii) termination of the Merger
Agreement prior to the consummation of the Merger and (iv) expiration of the Termination Period
prior to the termination of the Executive’s employment.

          9. Scope of Agreement. Nothing in this Agreement shall be deemed to entitle the
Executive to continued employment with the Company or its affiliated companies and, if the
Executive’s employment with the Company or its affiliated companies shall terminate prior to the
Effective Time, then, except as specifically provided herein, the Executive shall have no further
rights under this Agreement; provided, however, that any termination of the
Executive’s employment following the Effective Time shall be subject to all of the provisions of
this Agreement and any employment agreement in effect immediately prior to such termination.

          10. Successors; Binding Agreement.

          (a) This Agreement shall not be terminated by any merger or consolidation of the Company
whereby the Company is or is not the surviving or resulting corporation or as a result of any
transfer of all or substantially all of the assets of the Company. In the event of any such
merger, consolidation or transfer of assets, the provisions of this Agreement shall be binding upon
the surviving or resulting corporation or the person or entity to which such assets are
transferred, and all references herein to actions or omissions of the Company following such
merger, consolidation or transfer of assets shall be deemed references to actions or omissions of
such surviving or resulting corporation or transferee.

          (b) The Company agrees that concurrently with any merger or consolidation in which the Company
is not the surviving or resulting corporation or any transfer of all or substantially all of the
assets of the Company, it will cause any successor or transferee unconditionally to assume, by
written instrument delivered to the Executive (or his or her beneficiary or estate), all of the
obligations of the Company hereunder. Failure of the Company to obtain such assumption prior to or
concurrently with the effectiveness of any such merger, consolidation or transfer of assets shall
be a breach of this Agreement and shall entitle the Executive to compensation and other benefits
from the Company in the same amount and on the same terms as the Executive would be entitled
hereunder if the Executive’s employment were terminated following the Effective Time other than by
reason of a Nonqualifying Termination.

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For purposes of implementing the foregoing, the date on which any such merger, consolidation
or transfer becomes effective shall be deemed the Date of Termination.

          (c) This Agreement shall inure to the benefit of and be enforceable by the Executive’s
personal or legal representatives, executors, administrators, successors, heirs, distributees,
devisees and legatees. If the Executive shall die while any amounts would be payable to the
Executive hereunder had the Executive continued to live, all such amounts, unless otherwise
provided herein, shall be paid in accordance with the terms of this Agreement to such person or
persons appointed in writing by the Executive to receive such amounts or, if no person is so
appointed, to the Executive’s estate.

          11. Notices.

          (a) For purposes of this Agreement, all notices and other communications required or permitted
hereunder shall be in writing and shall be deemed to have been duly given when delivered or five
days after deposit in the United States mail, certified and return receipt requested, postage
prepaid, addressed:

          (1) if to the Executive, to the home address of the Executive maintained in the
Company’s business records, and if to the Company, to West Corporation, 11808 Miracle Hills
Drive, Omaha, Nebraska 68154, Attention: Executive Vice President and General Counsel, with
a copies to the Secretary and the Chairman of the Compensation Committee of the Board, or

          (2) to such other address as either party may have furnished to the other in writing in
accordance herewith, except that notices of change of address shall be effective only upon
receipt.

          (b) A written notice of the Executive’s Date of Termination by the Company or the Executive,
as the case may be, to the other, shall (1) indicate the specific termination provision in this
Agreement relied upon, (2) to the extent applicable, set forth in reasonable detail the facts and
circumstances claimed to provide a basis for termination of the Executive’s employment under the
provision so indicated and (3) specify the termination date (which date shall be not less than 15
days after the giving of such notice). The failure by the Executive or the Company to set forth in
such notice any fact or circumstance which contributes to a showing of Good Reason or Cause shall
not waive any right of the Executive or the Company hereunder or preclude the Executive or the
Company from asserting such fact or circumstance in enforcing the Executive’s or the Company’s
rights hereunder.

          12. Full Settlement; Resolution of Disputes.

          (a) The Company’s obligation to make any payments provided for in this Agreement and otherwise
to perform its obligations hereunder shall not be affected by any set-off, counterclaim,
recoupment, defense or other claim, right or action which the Company may have against the
Executive or others. In no event shall the Executive be obligated to seek other

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employment or take any other action by way of mitigation of the amounts payable to the
Executive under any of the provisions of this Agreement and such amounts shall not be reduced
whether or not the Executive obtains other employment.

          (b) If there shall be any dispute between the Company and the Executive in the event of any
termination of the Executive’s employment, then, unless and until there is a final, nonappealable
judgment by a court or arbitral tribunal of competent jurisdiction or a written agreement signed by
both parties addressing such dispute, in each case declaring that such termination was for Cause,
that the termination of employment by the Executive was without Good Reason, or that the Company is
not otherwise obligated to pay any amount to the Executive and his or her dependents or other
beneficiaries, as the case may be, under Section 3(a), the Company shall pay all amounts to an
escrow account until there is a final nonappealable judgment by a court or arbitral tribunal of
competent jurisdiction, or a written agreement signed by both parties addressing such dispute, as
the case may be, that resolves whether the Company would be required to pay such amounts pursuant
to Sections 3(a) as though such termination were by the Company without Cause or by the Executive
with Good Reason, in which case such amounts would be released from escrow to the Executive, or
not, in which case such amounts would be released from escrow to the Company.

          13. Employment with Subsidiaries. Employment with the Company for purposes of this
Agreement shall include employment with any corporation or other entity in which the Company has a
direct or indirect ownership interest of 50% or more of the total combined voting power of the then
outstanding securities of such corporation or other entity entitled to vote generally in the
election of directors.

          14. Governing Law; Validity. The interpretation, construction and performance of this
Agreement shall be governed by and construed and enforced in accordance with the internal laws of
the State of Nebraska without regard to the principle of conflicts of laws. The invalidity or
unenforceability of any provision of this Agreement shall not affect the validity or enforceability
of any other provisions of this Agreement, which other provisions shall remain in full force and
effect. To the extent any payments under this Agreement constitute the payment of nonqualified
deferred compensation, as defined by Section 409A of the Code, the timing under which the Executive
has a right to receive any such payment shall automatically be modified, and the Executive’s rights
under the Agreement shall be limited as necessary, to conform to any requirements under Section
409A of the Code.

          15. Counterparts. This Agreement may be executed in counterparts, each of which shall
be deemed to be an original and both of which together shall constitute one and the same
instrument.

          16. Miscellaneous. Except as provided in Section 14, no provision of this Agreement
may be modified or waived unless such modification or waiver is agreed to in writing and signed by
the Executive and by a duly authorized officer of the Company. No waiver by either party hereto at
any time of any breach by the other party hereto of, or compliance with, any condition or provision
of this Agreement to be performed by such other party shall be

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deemed a waiver of similar or dissimilar provisions or conditions at the same or at any prior
or subsequent time. Failure by the Executive or the Company to insist upon strict compliance with
any provision of this Agreement or to assert any right the Executive or the Company may have
hereunder, including, without limitation, the right of the Executive to terminate employment for
Good Reason, shall not be deemed to be a waiver of such provision or right or any other provision
or right of this Agreement. Except as otherwise expressly set forth in this Agreement, the rights
and obligations of, and the benefits payable to, the Executive, or his or her estate or
beneficiaries pursuant to this Agreement are in addition to any rights and obligations of, and
benefits payable to, the Executive, or his or her estate or beneficiaries under any other employee
benefit plan, employment agreement or compensation program of the Company or any of its affiliated
companies, including the Employment Agreement. Without limiting the scope of the foregoing, the
Executive shall be subject to all covenants set forth in the Employment Agreement, including those
relating to confidentiality, noncompetition and developments, and such covenants shall be fully
enforceable pursuant to the terms of the Employment Agreement, regardless of whether the Executive
is entitled to the benefits set forth herein or in the Employment Agreement.

          IN WITNESS WHEREOF, the Company has caused this Agreement to be executed by a duly authorized
officer of the Company and the Executive has executed this Agreement as of the day and year first
above written.

	 	 	 	 	 	 	 
	 	 	WEST CORPORATION	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:	 	 
	 	 	Title:	 	 
	 
	 	 	 	 	 	 
	 	 	 	 	 
	 	 	Name: [First Name] [Middle Initial] [Last Name]	 	 

12

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