Document:

EX-10.9

 Exhibit 10.9 

 
  
 

 
  
 April 4, 2019 

Amit Jain 
 Dear Amit, 

Congratulations! We are pleased to provide you with the details of your job and compensation change based on the following terms: 

Title: SVP Product Management, ServiceMax 

Manager: Scott Berg 

Compensation: 
 Your new
base salary will be $265,000 annually, less required deductions. Your salary will continue to be paid bi-weekly in arrears. 

In addition to your base salary, you will be eligible to earn target variable amount of up to $92,750 annually, paid in accordance with
the Company Executive Bonus Compensation Plan. 
 Effective Date: 

The effective date of this job change and increase in compensation will be April 8, 2019. 

This letter supersedes and replaces any prior understandings or agreements, whether oral, written or implied, between you and ServiceMax, Inc. regarding the
matters described in this letter. All the other terms and conditions which are detailed in the original Employment contract remain unchanged. 
 If you wish
to accept the compensation change, please sign and date this letter no later than COB April 8, 2019. 

  
 4450 Rosewood Drive,
Suite 200  |  Pleasanton, CA 94588  |  www.servicemax.com 

 

 
  

	
	 Very truly yours,

	
	 SERVICEMAX, INC.

	
	 By:
  

/s/ Scott Berg

	
	 Name: Scott Berg

	
	 Title: CEO

 I have read and accept this letter. 
  

			
	 /s/ Amit Jain

 

			
		
	 Signature of
	 	
Amit Jain                  
                                         
   

			
		
	 Dated:
	 	
4/17/2019                   
                                         
          

  
 4450 Rosewood Drive,
Suite 200  |  Pleasanton, CA 94588  |  www.servicemax.comEX-10.10

 [***] = CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY BRACKETS, HAS BEEN OMITTED
BECAUSE THE INFORMATION (I) IS NOT MATERIAL AND (II) IS THE TYPE THAT THE REGISTRANT TREATS AS PRIVATE OR CONFIDENTIAL. 
 Exhibit
10.10 
  

															
	 
	
Employee Action Request Form

	 	 		 		 
	 Employee ID

212603890
	  	First Name
 Elizabeth
	  	 	  	Last Name
 Carter
	 	 	  	Effective Date

February 1, 2021

	 		 			 
	Organization Change Requests	  	 	  	 	  	Organization Change Reason:                
	  	 	  	 
	 	 
	CURRENT	  	NEW (Input All That Apply)
	 	 	 	 	 
	 Manager ID

FJ49MUFEA
	  	Manager Name
 Stacey Epstein
	  	Manager ID
 62YKUUAK1
	 	Manager Name    
 Neil
Barua    
	  	 
	 		 	 		 	 
	 Functional Exec

Stacey Epstien
	  	 	  	Function
 Marketing
	  	                     
       	  	Functional Exec
 Neil Barau
	  	Function
 Marketing
	  	                     
       
	 			 	 
	 Department

Marketing
	  	 	  	 	  	 	  	Department

Marketing

	 		 				 
	Job Status Change Requests	  	 	  	 	  	Job Change Reason:
 Promotion
	 	 	  	 	  	 
	 	 
	CURRENT	  	NEW (Input All That Apply)
	 		 	 
	 Job Code &
Title:
 2527 –VP, Corporate Marketing
	  	 	  	 	  	Job Code & Title
	 		 	 				 
	 Business Title

VP, Corporate Marketing  
	  	 	  	 	  	People Manager

Yes
	  	Business Title
 SVP, Marketing
	 	 	  	 	  	People Manager

Yes

	 			 	 
	 Pay Grade

10
	  	 	  	 	  	 	  	Pay Grade

Exec

	 		 	 		 
	 Engagement Status

Full-Time
	  	 	  	Hours per Week	  	Engagement Status
 Full-Time
	 	 	  	Hours per Week
	 	 
	Out of Cycle Compensation Change Requests	  	Out of Cycle Compensation Change Reason:

Promotion

	 	 
	CURRENT	  	NEW (Input All That Apply)
	 	 		 
	 Pay Frequency

Semi-Monthly
	  	FLSA Class/Pay Type *U.S. Only    

Exempt (Salaried)
	  	Pay Frequency
 Semi-Monthly
	 	FLSA Class/Pay Type *U.S. Only 

Exempt (Salaried)

	 		 	 			 
	 Annual Base Salary

241,278
	  	 	  	 	  	Currency
 USD
	  	Annual Base Salary
 300,000
	  	 	  	Currency
 USD

	 	 	 	 
	Bonus %	  	Annual Bonus Amount

84,448
	  	Bonus %	 	Annual Bonus Amount

150,000

	 		 			 
	 Commissions Split

	  		  	Commissions	  	Commissions Split	 		  	Commissions
	 		 			 
	 	  	 	  	 	  	 	 	 	  	 
	 		 			 
	 OTE

325,728
	  	 	  	Variable Pay Frequency	  	OTE
 450,000
	 	 	  	Variable Pay Frequency

Annual

	 		 	 
	Location Transfer Requests	  	 	  	 	  	Location Transfer Reasons:
	 	 
	CURRENT	  	NEW (Input All That Apply)
	 	 	 		 
	Region	  	Work Country	  	 	  	Region	 	Work Country
	 	 		 		 
	 	  	 	  	 	  	 	  	 	 	 
	 	 	 			 
	SMAX Office Location    	  	 	  	State *U.S. – Tax Purposes	  	SMAX Office Location	 		  	State *U.S. – Tax Purposes
	 	 	 			 
	 	  	 	  	 	  	 	 	 	  	 
	 		 			 
	Entity/Business Unit	  		  	 	  	Entity/Business Unit	  		  	 
	 		 			 
	 	  		  	 	  		  		  	 
	 
	Approvals & General Remarks /
Comments
	 			 				 
	Manager	  		  		  	Date Signed	  	2nd Level Manager	 		  		  	Date Signed
	 			 				 
	 	  	 	  	 	  	 	  	 	 	 	  	 	  	 
	 			 				 
	 SVP

/s/ Neil Barau
	  	 	  	 	  	Date Signed

2/12/2021
	  	Finance/FP&A

 /s/ Simon Edwards
	 	 	  	 	  	Date Signed

2/12/2021

	 			 	 			 
	 HR

/s/ Bettina Koblick
	  	 	  	 	  	Date Signed
 2/12/2021
	  	 	 	 	  	 	  	 
	 
	[***] and [***] will report to Liz. [***], [***] and
[***] will report to [***] direEX-10.11

 Exhibit 10.11 

ServiceMax, Inc 
 4450 Rosewood Dr
#200 
 Pleasanton, CA 94588 
 April 7,
2019 
 Neil Barua 
 Dear Neil: 

It is with great pleasure that we extend to you an offer to join ServiceMax, Inc. (“ServiceMax”) in accordance with the terms
and conditions set forth in this offer letter (this “Letter”). This Letter will become effective upon your commencement of employment with ServiceMax. 
  

			
	Start Date:	  	On or about April 15, 2019.
		
	Title and Reporting:	  	You will be the Chief Executive Officer and President of ServiceMax and will report to the ServiceMax Board of Directors. You will be appointed as a member of the ServiceMax Board of Directors.
		
	Duties:	  	You will have the normal duties of the CEO of a comparable privately-held company. You will be required to spend substantially all of your working time on the business, with customary exceptions for personal investments and non-profit board service that does not compete with ServiceMax or interfere (individually or in the aggregate) with your employment duties.
		
	Annual Base Salary:	  	You will receive an annual base salary of $450,000, less applicable tax withholding, and payable in accordance with ServiceMax’s standard payroll practices.
		
	Annual Cash Bonus:	  	You will have a target annual bonus equal to 120% of your Annual Base Salary.
		
	Profits Interest Grant:	  	As soon as practicable following your Start Date, you will be granted Class B Units in ServiceMax JV, LP, the parent of ServiceMax, representing the appreciation in the value of ServiceMax JV, LP (“Parent”),
following the date of grant based on $17,500,000 dollars at work. The Class B Units will be subject to terms and conditions as set forth in Parent’s standard form of profits interest award agreement applicable to senior executives,
including that 50% of the Class B Units will be subject to time-based vesting conditions and the remaining 50% of the Class B Units will be subject to performance- based vesting conditions. Notwithstanding anything set forth herein to the
contrary and except as otherwise determined by the general partner of Parent, any time-based Class B Units that are unvested as of the time of a “Sale Transaction” (as defined in the Second Amended and Restated Limited Partnership
Agreement of Parent) will not vest upon the Sale Transaction, but will remain outstanding or convert into substantially equivalent awards and will be subject to vesting on the six month anniversary of the Sale Transaction, subject to your continued
employment through such date or an earlier termination of your employment without Cause (as defined in Annex A).
		
	Special Performance 
Profits Interest Grant:	  	As soon as practicable following your Start Date, you will receive an additional grant of Class B Units in Parent based on an additional $2,000,000 dollars at work (the “Performance Grant”). The entire
Performance Grant will

			
		  	be subject to performance-based vesting conditions and other terms and conditions as set forth in Parent’s standard form of profits interest award agreement applicable to senior executives.
		
	Relocation:	  	ServiceMax will reimburse you for any reasonable and documented moving expenses to Pleasanton, CA, as well as reasonable and documented expenses associated with your accommodation in, and travel to and from, Pleasanton, CA for you
and your family for three months following your Start Date.
		
	Benefits:	  	You will be eligible to participate in standard ServiceMax benefit plans made available to senior executives, including group insurance, retirement benefits and D&O insurance.
		
	Severance:	  	 If your employment is terminated by ServiceMax without Cause, you will be entitled to receive continued payment of your base salary for 12
months and remain eligible to receive a pro-rated bonus for the year of termination payable based on ServiceMax’s determination of actual performance for such year at the time such bonuses are usually
paid to senior executives.
  
 Severance is subject to your execution and non-revocation of a release of claims in a form acceptable to ServiceMax within 45 days following the termination date.

		
	Governing Law:	  	Delaware.

 [Signature Page Follows] 

  
 2 

 Please acknowledge your acceptance of the terms of this Letter by signing and dating in the appropriate
spaces below. 
  

			
	Sincerely,	  	
		
	  
	  	
	 [NAME]
	  	
	 [TITLE]
	  	
	 ServiceMax, Inc.
	  	

 ACKNOWLEDGED AND ACCEPTED this
             day of                     , 2019 

 

			
	  

Neil Barua
	  	

  
 [Signature Page to
Offer Letter] 

  
 3 

 Annex A – Definition of Cause 

“Cause” means a termination of your employment by ServiceMax due to: 

(i) your commission of any act of fraud, intentional misrepresentation or intentional dishonesty with respect to the Company or any of its subsidiaries; 

(ii) your being convicted of or entering a plea of nolo contendere to a felony crime; 

(iii) your act of embezzlement; or 
 (iv) your breach
of a material written agreement between you and ServiceMax or any of its affiliates; 
 provided, however, that with respect to prong (iv) only, to
constitute Cause, ServiceMax shall provide written notification of such breach within thirty (30) days after ServiceMax knows of the occurrence thereof, and you shall have thirty (30) days from the date of receipt of such written notice to
effect a cure of the breach by discontinuing such breach, and upon such cure thereof, such breach shall no longer constitute Cause. The termination of employment on account of your death, illness or disability shall not constitute grounds for
termination for Cause. 

  
 4

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