Document:

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                                                                    EXHIBIT 10.7

                          TRANSITION SERVICES AGREEMENT

         THIS TRANSITION SERVICES AGREEMENT (the "Agreement") is entered into as
of May 25, 2001 (the "Effective Date") by and between PFSWEB, INC., a
corporation organized under the laws of the State of Delaware, and DAISYTEK
INTERNATIONAL CORPORATION, a corporation organized under the laws of the State
of Delaware.

         WHEREAS, prior to the date hereof, PFSWeb, Inc. and certain of its
subsidiaries, including Priority Fulfillment Services, Inc. (collectively,
"PFS"), provided certain warehousing, distribution and fulfillment services (the
"Fulfillment Services") and certain information technology services that include
transaction management, order processing, and communications services (the "IT
Services") to Daisytek International Corporation and certain of its subsidiaries
(collectively, "Daisytek"); and

         WHEREAS, concurrently herewith the Parties are consummating the
transactions contemplated by that certain Asset Purchase Agreement (the "Asset
Purchase Agreement") by and between Daisytek and PFS, including, without
limitation, the termination of the agreements specified in the Termination
Agreement (as such term is defined in the Asset Purchase Agreement); and

         WHEREAS, on and after the Effective Date, Daisytek will assume
responsibility for the Fulfillment Services and PFS will provide the necessary
support to Daisytek in order to facilitate an orderly and complete transition of
the Fulfillment Services (the "Fulfillment Transition Services"); and

         WHEREAS, on or after the Effective Date, PFS will continue to provide
to Daisytek the IT Services as well as those services, functions and
responsibilities necessary to facilitate an orderly and complete transition of
the IT Services to Daisytek (the "IT Transition Services");

         NOW, THEREFORE, in consideration of the mutual covenants contained
herein, the receipt and sufficiency of which are hereby acknowledged, the
parties hereby agree as follows:

1.       PROVISION OF DESIGNATED SERVICES

         1.1. DESIGNATED SERVICES. Upon the terms and subject to the conditions
of this Agreement, during the term of this Agreement, PFS agrees to provide to
Daisytek, and Daisytek agrees to purchase from PFS, the Designated Services. As
used herein, the term Designated Services means: (i) the Fulfillment Transition
Services, the IT Services and the IT Transition Services, including, without
limitation, the services described in the Statement of Work set forth as
Exhibit-SOW; and (ii) any services, functions, or responsibilities not
specifically described in this Agreement, but that are currently performed by
PFS and which are required for the proper performance and delivery of the
Designated Services.

         1.2. IT TRANSITION SERVICES. Daisytek has the primary responsibility to
manage, coordinate, supervise and effectuate the transition of the IT Services
to Daisytek. PFS shall facilitate and assist Daisytek to transition the IT
Services to Daisytek on or before a date (the "Cutover Date") to be designated
by Daisytek through written notice to PFS at least thirty (30) days prior to
such date. Except as otherwise included within the IT Transition Services, PFS
shall not provide the IT Services after the Cutover Date. PFS will use its best
efforts to perform the IT Services and IT Transition Services without causing a
material disruption to Daisytek's business or operations. Until the completion
of the transition of each applicable IT Service, each PFS individual responsible
for the services provided by PFS to transition that function will review with
Daisytek the status of the IT Service for which that individual is responsible
as often as may be reasonably requested by Daisytek. In connection with the
transition of the IT Services, PFS shall provide, in writing, on or before
thirty (30) days from the Effective Date to the extent available, applicable
requirements, standards, policies, operating procedures and other documentation
relating to the affected execution environment of the IT Services. Daisytek
acknowledges and agrees that PFS makes no representations or warranties with
respect to the accuracy, completeness, or usefulness of any such information.
Following the expiration of this Agreement, PFS shall reasonably cooperate with
Daisytek by answering all reasonable and pertinent verbal or written questions
from Daisytek regarding the IT Services on an "as needed" basis as agreed

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upon by Daisytek and PFS and deliver to Daisytek any remaining Daisytek-owned
reports and documentation still in PFS' possession.

         In connection with the transition of the IT Services, Daisytek and PFS
covenant and agree to jointly identify any third-party software necessary for
the performance of the IT Services (the "Third-Party Software"). Daisytek and
PFS will cooperate with one another in obtaining the necessary access to or
licensing of the Third-Party Software, as more particularly described in Section
1.12.

         PFS acknowledges and agrees that it shall have an absolute and
unconditional obligation to provide Daisytek with the Designated Services in
accordance with the terms of this Agreement and Daisytek acknowledges and agrees
that it has an absolute and unconditional obligation to pay the Monthly Fees and
other amounts payable by it hereunder, in each case, subject however, to the
offset right of Daisytek set forth in Section 1.6(A) and 1.8 below. Except for
such offset rights, Daisytek shall have no right to offset any Monthly Fee or
Variable Charge, and in the event Daisytek shall fail to pay any Monthly Fee or
Variable Charge hereunder on any date when due or shall fail to pay any Deferred
Payment payable under the Asset Purchase Agreement on any date when due (subject
to the right of offset set forth in Section 1.8 hereof or Section 13.8 therein
and/or the resolution of a dispute with respect to Daisytek's right to offset
the Monthly Fee as set forth in Section 1.6), PFS shall have the right, in
addition to and not in lieu of any other available rights or remedies, after
providing five (5) days written notice to Daisytek to cease providing any or all
of the Designated Services. Notwithstanding the foregoing, in the event of a
dispute with respect to Daisytek's right to offset the Monthly Fee, Variable
Charge, or any Deferred Payment, provided that Daisytek has paid the Monthly
Fee, Variable Charge, or the Deferred Payment into the Joint Deposit Account (as
such term is defined below) as described in Section 1.6(C), PFS will continue to
provide the Designated Services pending the resolution of the dispute in
accordance with Section 1.6(B) and/or Section 3.12.

         1.3. COST AND EXPENSES. Except as set forth on Exhibit-SOW, PFS shall,
at its expense, provide all personnel, equipment, facilities and systems as may
be necessary for it to provide the Designated Services hereunder. PFS shall be
solely responsible for the payment of all compensation and benefits, including
applicable payroll taxes, to all of its employees performing the Designated
Services.

         1.4. AUTHORITY. In performing the Designated Services, PFS shall have
no authority to make any representation, warranty, commitment or obligation on
behalf of Daisytek, nor shall PFS be deemed an agent or representative of
Daisytek.

         1.5. SERVICE LEVELS. PFS agrees to provide the Designated Services in
accordance with the service levels set forth in Exhibit-SLA (the "Service
Levels").

         1.6. SERVICE LEVEL PENALTIES. A. In the event PFS shall be in breach of
Section 1.5 hereof and the quality of the Designated Services is not in
accordance with the Service Levels in any month during the term hereof (a
"Service Level Breach"), Daisytek and PFS agree that, as the sole and exclusive
remedy and liquidated damages therefor, and in lieu of any and all other rights
or remedies available at law or in equity or otherwise, Daisytek will be
entitled to offset the amount of the applicable corresponding service level
penalties set forth in Exhibit-SLA (the "Service Level Penalties"), from (i) the
applicable Monthly Fee and any Variable Charges due to PFS under this Agreement
for such month and (ii) the applicable Deferred Payment due to PFS under the
Asset Purchase Agreement for such month. Daisytek and PFS agree that the maximum
liability of PFS for Service Level Breaches occurring in any month during the
term hereof and the maximum amount Daisytek may offset for the corresponding
Service Level Penalties arising from such Service Level Breaches, on a monthly
basis, is in the aggregate, the sum of (i) the Monthly Fee for such month, (ii)
any Variable Charges occurring in such month, and (iii) the applicable Deferred
Payment or other amounts due to PFS under the Asset Purchase Agreement for such
month. Other than with respect to liability resulting from the intentional
misconduct of PFS, Daisytek agrees that the exercise of such right of offset
shall be deemed to cure any such Service Level Breach and PFS shall have no
further liability or obligation with respect thereto, whether direct, indirect,
liquidated or contingent, including without limitation, any claim for lost
profits. Except for liability resulting from the intentional misconduct of PFS
or the right of offset set forth herein, PFS shall have no liability for Service
Level Breaches or any loss of time, inconvenience, loss of use of any product or
equipment or any incidental, indirect, punitive, special or consequential
damages of any kind or nature, including lost profits, arising therefrom, even
if PFS has been advised, knew or should have known of the possibility thereof.

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                  B. Daisytek and PFS agree to use the following procedure with
         respect to Service Level Breaches: Attached hereto as Exhibit 1.6 is a
         list setting forth for each of Daisytek and PFS the names and phone
         numbers (including extensions, cell phones and pagers) of Daisytek
         personnel and PFS personnel (the "Daisytek Representatives" and the
         "PFS Representatives", respectively) who are authorized to deliver or
         receive all notices regarding Service Level Breaches and all matters
         related thereto. Notice shall be deemed to be given upon actual receipt
         (by telephone for oral notice and by fax for written notice) by one
         party's Representative of notice from the other party's Representative.
         Each party will use its best efforts to continue to attempt notice
         delivery until receipt is confirmed. Each party agrees to use its best
         efforts to immediately notify (by telephone) the other party (i) of the
         occurrence of any Service Level Breach and (ii) if it has reason to
         believe that a Service Level Breach is likely to occur.

                  Within 24 hours of the occurrence of a Level 1 Service Level
         Breach pursuant to which Daisytek determines that a Service Level
         Penalty is due, a Daisytek Representative will deliver to a PFS
         Representative written notice setting forth the identity of the Service
         Level Breach and the calculation of the Service Level Penalty (the
         "Notice of Offset"). If a PFS Representative does not, within ten (10)
         days following its receipt of a Notice of Offset (the "Objection
         Period"), deliver to a Daisytek Representative a written response
         specifying its objections to any Service Level Penalty specified
         therein (the "Notice of Objection"), then upon the expiration of the
         Objection Period, Daisytek may offset the amount of any Service Level
         Penalty set forth in the Notice of Offset. In the event PFS has
         delivered to Daisytek a Notice of Objection within the Objection
         Period, then Daisytek will designate its chief executive officer and
         PFS will designate its chief executive officer whose task it will be to
         meet for the purpose of endeavoring to resolve the dispute set forth in
         the Notice of Objection. The designated executives will meet as often
         as Daisytek and PFS reasonably deem necessary in order to gather and
         furnish to the other all information with respect to the matter in
         issue which the Daisytek and PFS believe to be appropriate and germane
         in connection with its resolution. Such executives will discuss the
         dispute regarding the Notice of Objection and will negotiate in good
         faith in an effort to resolve such dispute without the necessity of any
         formal proceeding relating thereto. The specific format for such
         discussions will be left to the discretion of the designated executives
         but may include the preparation of agreed upon statements of fact or
         written statements of position furnished to the other Party. No formal
         proceedings for the resolution of the dispute regarding the Notice of
         Objection under Section 3.12 hereof may be commenced until the earlier
         to occur of (a) a good faith conclusion by the designated executives
         that amicable resolution through continued negotiation of the matter in
         issue does not appear likely or (b) the 15th day after the initial
         request to negotiate the dispute regarding the Notice of Objection.
         Upon the occurrence of either the event described in (a) or (b) in the
         preceding sentence, Daisytek and PFS will submit the dispute regarding
         the Notice of Objection to arbitration in accordance with Section 3.12
         hereof.

                  C. In the event PFS delivers a Notice of Objection in a timely
         manner, Daisytek will pay the disputed portion of the Monthly Fee and
         any Variable Charges due for such month, as well as any other disputed
         amounts sought to be offset, into a deposit account established with
         such bank or other institution as may be mutually agreed upon by
         Daisytek and PFS (the "Joint Deposit Account"). Any such Joint Deposit
         Account will require the signatures of an authorized officer of each of
         Daisytek and PFS for withdrawals. Such Joint Deposit Account will also
         provide for the payment of interest on the amount deposited therein.
         The Parties agree that the party prevailing in the resolution of the
         dispute will be entitled to recover the interest earned on the
         deposited amounts, plus an amount which, when added to the interest
         earned, will total eighteen percent (18%) of the amount deposited into
         the Joint Deposit Account.

                  D. In the event a party hereto is taxed upon the interest
         earned in such Joint Deposit Account, but does not receive such
         interest from the Joint Deposit Account, the party receiving such
         interest shall pay on demand to the party who paid the income tax, the
         amount of the income taxes actually paid by such party on such
         interest.

         1.7. SYSTEM SEPARATION. Daisytek and PFS will continue to use their
best efforts to complete the system separation project (the "System Separation
Project") more particularly described in Exhibit-SSP. In addition, Daisytek and
PFS covenant and agree to use their respective best efforts to complete the
responsibilities assigned to them as set forth in the time and events schedule
attached as Schedule 2. In addition, Daisytek will develop a plan

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that will specify the tasks to be performed by the parties in order to complete
the System Separation Project. PFS will review such plan and use its best
efforts to identify any items or omissions, at the same level of detail as the
plan provided by Daisytek, that interfere with or are likely to interfere with
the completion of the System Separation Project. The terms and provisions of the
System Separation Project, including the responsibilities and costs thereof, are
set forth in Exhibit-SSP and are independent of, and unrelated to, the terms and
provisions governing the Designated Services. Any amounts payable by Daisytek
pursuant to Exhibit SSP are not subject to the right of offset hereunder.

         1.8. FEES.

                  A. In consideration of the performance of the Designated
         Services, Daisytek shall pay to PFS (i) a monthly fee as set forth on
         Exhibit-SOW hereto (the "Monthly Fee") and (ii) such other fees,
         amounts and compensation relating to Additional Services as mutually
         agreed, as set forth on Exhibit-SOW hereto (the "Variable Charges").
         All Monthly Fees shall be payable no later than the last business day
         of the month following the month in which the Designated Services were
         performed (e.g., the Monthly Fee for June shall be due and payable on
         July 31) (the "Invoice Due Date"); except that for the last month of
         the term hereof, the Invoice Due Date shall be the last day of the
         term. The Monthly Fee for June shall include the period of time between
         the date hereof and June 1. PFS shall provide Daisytek with invoices on
         a monthly basis on or before the 15th day of each calendar month for
         all Variable Charges payable by Daisytek and arising in connection with
         the Designated Services performed by PFS during the immediately prior
         calendar month. Subject to Daisytek's right of offset set forth in
         Section 1.6 and PFS' delivery to Daisytek of the Guaranteed Payments
         Certificate described in subsection (c) below, Daisytek shall (i) pay
         all undisputed amounts of the Monthly Fee on the Invoice Due Date and
         (ii) pay any undisputed Variable Charges on the Invoice Due Date,
         provided such Invoice Due Date is at least fifteen (15) days from the
         date of Daisytek's receipt of an invoice for such Variable Charges. Any
         payment by Daisytek is without prejudice of its right to contest the
         accuracy of the number of hours or number of named users giving rise to
         the Variable Charges on such invoice. Any Monthly Fee which is not paid
         or disputed within ten (10) days of the Invoice Due Date shall accrue
         interest until paid at the lower of 1.5% per month or the highest legal
         rate. Any Variable Charge which is not paid or disputed within 10 days
         of the Invoice Due Date shall accrue interest until paid at the lower
         of .75% per month or the highest legal rate. The amounts to be paid by
         Daisytek to PFS herein do not include any domestic or foreign, federal,
         state, local, municipal or other governmental taxes, duties, levies,
         fees, withholdings, excises or tariffs, arising as a result of or in
         connection with the transactions contemplated under this Agreement,
         including, without limitation, any state or local sales or use taxes or
         any value added tax or business tax now or hereafter imposed on the
         provision of Designated Services under this Agreement. Daisytek and PFS
         shall cooperate to segregate the Monthly Fees and Variable Charges into
         the following separate payment streams: (a) those for taxable services;
         (b) those for nontaxable services; (c) those for which a sales, use or
         other similar tax has already been paid; and (d) those for which PFS
         functions merely as a paying agent for Daisytek in receiving goods,
         supplies or services (including leasing and licensing arrangements)
         that otherwise are nontaxable or have previously been subject to tax.
         In addition, each of Daisytek and PFS shall reasonably cooperate with
         the other to more accurately determine a Party's tax liability and to
         minimize such liability, to the extent legally permissible. Each of
         Daisytek and PFS shall provide and make available to the other any
         resale certificates, information regarding out-of-state sales or use of
         equipment, materials or services, and any other exemption certificates
         or information requested by a Party. With respect to the portion of the
         Designated Services the Parties determine are taxable, PFS will pay the
         applicable taxes and on or before the date PFS is required to pay such
         taxes Daisytek will reimburse PFS for one-half of the amount of taxes
         paid by PFS on such portion of the Designated Services. In the event
         that subsequent to PFS' payment of the taxes described above, an audit
         by the applicable taxing authority conclusively determines additional
         taxes are owed by PFS for which Daisytek has a payment obligation as
         described above, PFS will notify Daisytek of such amount of additional
         taxes and on or before the date PFS is required to pay such taxes
         Daisytek will reimburse PFS for one-half of the amount of additional
         taxes subsequently paid by PFS.

                  If PFS is determined to owe an indemnification amount pursuant
         to the procedures set forth in Article XIII of the Asset Purchase
         Agreement, Daisytek may offset such amount against the Monthly Fees and
         Variable Charges payable hereunder.

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                  B. Bonus Payments. Daisytek shall have the right, in its sole
         and absolute discretion, to pay bonuses to the individuals set forth on
         Exhibit-Bonus (up to the amounts specified therein), subject to such
         conditions precedent as Daisytek shall determine in its sole
         discretion.

                  Daisytek will be responsible for, and will indemnify PFS
         against and in respect of, all payroll taxes and other governmental
         charges and filings applicable to such bonus payments. The foregoing
         bonuses shall not be deemed PFS wages or compensation for such persons.
         Except for the foregoing or as PFS may otherwise consent, Daisytek will
         not pay any other bonuses or other remuneration to any PFS employee in
         connection with the Designated Services.

                  C. Guaranteed Payments Certificate. With respect to the
         Guaranteed Agreements (as such term is defined in the Asset Purchase
         Agreement), on or before each Invoice Due Date, PFS will also deliver
         to Daisytek, a certificate executed by a duly authorized officer of
         PFS, certifying that all amounts due by PFS under the Guaranteed
         Agreements have been paid and that such Guaranteed Agreements are not
         otherwise in default (the "Guaranteed Payments Certificate").

         1.9. STANDARD OF SERVICE. PFS agrees that it will use its best efforts
to perform the Designated Services in a professional manner and in the same or
similar manner, scope, quality and nature as provided during the 12 month period
prior to the date hereof. Notwithstanding the foregoing service level standard,
with respect to the Designated Services, PFS agrees to comply with the notice
and the requirements related to the resolution of Level 1 faults specified in
Exhibit SLA.

         1.10. AUTHORIZED REPRESENTATIVE; NOTIFICATION OF PROBLEMS. Daisytek
shall provide PFS with all information, instructions and authorizations as PFS
may require in order to perform the Designated Services hereunder. All
information, instructions and authorizations by Daisytek to PFS shall comply
with all applicable federal, state and local laws, rules and regulations, and
PFS has no responsibility to confirm or verify the adequacy, accuracy or
validity thereof. In performing the Designated Services hereunder (and except as
otherwise set forth above regarding Service Level Breaches), PFS shall act in
accordance with, and shall be entitled to rely upon, all written, facsimile and
electronic information, instructions and authorizations provided by an
Authorized Representative of Daisytek and received by a PFS Representative. As
used herein, the term Authorized Representative means Bill Justus, Bill
Bergeron, Mike Bishoff or any other Daisytek representative designated by Jim
Powell and set forth, in a written notice to a PFS Representative. Daisytek and
PFS acknowledge the importance of promptly sharing and working together to
resolve performance issues relating to the Designated Services. Accordingly,
Daisytek and PFS shall provide written notice to the other party of any acts or
omissions (whether by Daisytek, PFS or any third party), or any other events
that interfere with, or are likely to interfere with such party's performance of
its obligations under this Agreement. Each party shall use all commercially
reasonable efforts to provide such written notice when such party first knew or
should have known of such acts, omissions, failures or other events, but in any
case no later than ten (10) days thereafter. Such written notice shall describe
in reasonable detail such acts, omissions, failures or other events and the
manner in which the foregoing may affect such party's performance.

         1.11. INTELLECTUAL PROPERTY RIGHTS. Except to the extent expressly
included as part of the Fulfillment Assets being purchased by Daisytek pursuant
to the terms of the Asset Purchase Agreement, and to the extent used in the
performance of or related to the Designated Services, and/or the Fulfillment
Services Daisytek and PFS will jointly own, and to the extent necessary, each of
PFS and Daisytek hereby assigns to the other an undivided interest in all of the
right, title and interest, including without limitation all patent rights
(including rights to apply for and receive patents of any type, patent
application, and patents), copyrights, trade secret rights, database protection
rights, and other intellectual property and related industrial, artistic, and
other intellectual property rights of any and every nature throughout the world,
as well as the benefits of waivers of moral rights and the like, ("Intellectual
Property Rights"), that it now possesses or is entitled to possess or receive,
in or to the following: source code and object code version of any application
programs, operating system software, computer software languages, utilities,
other computer programs (i.e. any set of statements or instructions to be used
directly or indirectly in a computer in order to bring about a certain result),
processes, systems, interfaces, and documentation and supporting materials
related thereto, in whatever form or media, used in the performance of or
related to the Designated Services and/or the Fulfillment Services, including
the tangible media upon which such applications programs, operating system
software, computer software languages, utilities or other computer programs,
documentation and supporting materials related thereto are recorded or printed,

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together with all corrections, improvements, updates and releases thereof
(collectively, the "Existing Materials"). However, notwithstanding the
foregoing, PFS hereby without representation or warranty, assigns to Daisytek,
all of its right, title and interest, if any, in and to any rights or licenses
PFS has in any trademarks, service marks, trade dress, trade names, domain names
or other indicia of origin, addresses or identifications and all goodwill
associated therewith (the "Trademark Rights") in or associated with, or related
to [DAISYNET, SOLONET, VIRTUAL DEMAND, SOLO]. Subject to the last sentence of
this Section, each of Daisytek and PFS, and their respective successors and
assigns, will have, with respect to each other, unrestricted rights in
perpetuity to exploit the Existing Materials, including the unlimited and
unrestricted right to copy, modify, enhance, use, sell, assign, lease, license
and commercially exploit the Existing Materials without an obligation to account
to or pay the other Party. Each of PFS and Daisytek waive, on behalf of itself
and its successors and assigns, all rights of accounting for profits. Each of
PFS and Daisytek further grant to the other a non-exclusive, fully paid up,
irrevocable, non-terminable, royalty-free, fully transferable, non-exclusive
license to all of the Intellectual Property Rights in or relating to the
Existing Materials that it at anytime now or in the future owns or transfers to
another party, or that it does not own but to which it has rights to grant
licenses. Except for the forgoing assignments and grants of license, neither
party is assigning to or licensing the other party, by implication or otherwise,
any Intellectual Property Rights, including without limitation rights in or to
any derivatives, changes, modifications, enhancement, extensions to the Existing
Material (the "New Material") made after the Cutover Date. Neither PFS nor
Daisytek has any obligation, implied or otherwise, to share with the other the
New Material. Neither PFS nor Daisytek is making any representation or warranty
of any kind regarding the capabilities or quality of the Existing Material.
Prior to the Cutover Date, Daisytek and PFS agree not to modify, enhance, or
materially alter the Existing Materials except in accordance with the agreed
upon procedures set forth in Exhibit-Protocol. PFS represents and warrants that
there are no proceedings against PFS, or to PFS' best knowledge, adverse claims
made or threatened against PFS or Daisytek with respect to the Existing
Materials (including any claims that such Existing Materials infringe or
misappropriate any patent, trademark, trade secret, copyright or other
proprietary right of any third party); and there has been no litigation against
PFS commenced or to PFS' knowledge threatened against PFS or Daisytek with
respect to the Existing Materials (including any litigation alleging that such
Existing Materials infringe or misappropriate any patent, trademark, trade
secret, copyright or other proprietary right of any third party). Daisytek
represents and warrants that there are no proceedings against Daisytek, or to
Daisytek's best knowledge, adverse claims made or threatened against Daisytek or
PFS with respect to the Existing Materials (including any claims that such
Existing Materials infringe or misappropriate any patent, trademark, trade
secret, copyright or other proprietary right of any third party); and there has
been no litigation commenced against Daisytek or to Daisytek's knowledge
threatened against Daisytek or PFS with respect to the Existing Materials
(including any litigation alleging that such Existing Materials infringe or
misappropriate any patent, trademark, trade secret, copyright or other
proprietary right of any third party).

         1.12. THIRD-PARTY LICENSES. PFS and Daisytek acknowledge that the total
list of necessary software licenses for Daisytek to run their own data center
consists of some third-party software application licenses owned by PFS and some
licenses owned by Daisytek as listed on Schedule 1-Software License Schedule.
Daisytek and PFS will cooperate in an effort to minimize the cost of obtaining
the necessary access to or software licenses necessary to run two separate data
centers (Daisytek/PFS). Daisytek and PFS will mutually agree upon an allocation
for any pre-paid maintenance and license fees that PFS has paid on third-party
software licenses owned by Daisytek. PFS will lead the licensing project with
support from Daisytek to maximize leverage with the vendors. Bill Bergeron, or
his designee, will call Design Technologies about MIS Studio for license and
support, and if for any reason Design Technologies does not provide a license to
Daisytek, then PFS will assist Daisytek in procuring such a license from Design
Technologies.

PFS acknowledges and agrees that Daisytek has licensed from third-party vendors
various software applications used in connection with the Designated Services
(the "Daisytek Third Party Licenses"). PFS hereby agrees to indemnify and hold
Daisytek harmless from any use, modification, termination or cancellation fees
or charges imposed upon Daisytek in connection with PFS' use, modification,
termination or cancellation of, or consent or waiver of any of the Daisytek
Third Party Licenses (except as it relates to the Fulfillment Services or
Designated Services, past, present or future).

         1.13. KEY EMPLOYEES. Daisytek shall designate certain employees of PFS
as key employees. For purposes of this Agreement, Robert Almond, Haitham Karim,
and Steve Veitch are designated as PFS Key Employees. With respect to the PFS
Key Employees, Daisytek and PFS agree that each PFS Key Employee shall give
first and absolute priority to providing the Designated Services to Daisytek.
The priority set forth in the

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preceding sentence is subject to (i) reasonable personal days, sick days,
holidays and vacation time taken in accordance with PFS policies and procedures
in effect as of the Effective Date; and (ii) the number of hours purchased by
Daisytek, more particularly described in Exhibit-SOW, provided, however, that
the number of hours purchased will not restrict or impair PFS' resolution of any
Level 1 incident as described in Exhibit-SLA. Although PFS will use its best
efforts to make Jeff Murray available to Daisytek hereunder, Jeff Murray is an
independent contractor engaged by PFS and not an employee of PFS and that as an
independent contractor his availability is not within the sole control of PFS.
To the extent PFS is able to control Jeff Murray's availability after June 25,
2001 (i.e. in connection with the prioritization of PFS projects assigned to
him), PFS will give first and absolute priority to providing the Designated
Services. PFS shall not replace the PFS Key Employees during the term of the
Agreement, unless Daisytek consents to such replacement or such PFS Key Employee
(i) voluntarily resigns from PFS, (ii) is dismissed by PFS for misconduct (e.g.,
fraud, drug abuse, theft), (iii) fails to perform his or her duties and
responsibilities pursuant to this Agreement or (iv) dies or is unable to work
due to his or her disability. Subject to the limitations set forth above, in the
event any PFS Key Employee is removed before his or her service under the
Agreement is completed, PFS shall as soon as practicable assign an appropriate
replacement who shall thereafter be designated as a PFS Key Employee. In
connection with its provision of the Designated Services, PFS shall not provide
to any other customers of PFS priority over Daisytek in a manner that interferes
with PFS' performance of the Designated Services. In addition, in no event shall
PFS redeploy or reassign any PFS Key Employee to another account in a manner
inconsistent with the obligations set forth in this Section 1.13.

         1.14. ACCESS TO INFORMATION. To facilitate the performance of the
Designated Services under this Agreement, each party may provide the other with
information regarding, or limited access to, each party's inventory, order
management and other computer systems and capabilities, including, without
limitation, warehouse management and automation systems licensed from third
parties as well as computer programs, formats, screens, protocols, hardware or
software that are a part of or are used in connection with any of the foregoing
(collectively the "System"). Each party acknowledges and agrees that it shall
have no right, title, interest or license of any nature in any part of the other
party's System, except as set forth in Section 1.11. Each party's limited right
to have access to the other party's System is subject to that party's compliance
with the other's system access and security requirements and may be terminated
upon notice by the either party if it reasonably believes the other party is not
complying with such requirements. Notwithstanding the foregoing, each party's
"Proprietary Data" is, or will be, and shall remain the property of such party
and shall be deemed Confidential Information of such party. Without such party's
approval (in its sole discretion), its Proprietary Data shall not be, (1) used
by the other party or its agents other than in connection with the Designated
Services, (2) disclosed, sold, assigned, leased or otherwise provided to third
parties by the other party or its agents or (3) commercially exploited by or on
behalf of the other party or its agents. As used herein, "Proprietary Data"
shall mean all data and information (1) submitted by one party to the other or
obtained, maintained, developed or produced by one party for the other or (2)
obtained, maintained, developed or produced by one party or its agents in
connection with this Agreement, including, with respect to (1) and (2) hereof,
information relating to such party's customers, employees, operations,
facilities, consumer markets, products, capacities, procedures, security
practices, research, development, business affairs and finances. Proprietary
Data does not include the Existing Materials described in Section 1.11 above.

         1.15. CONFIDENTIAL INFORMATION. Without limitation of any
confidentiality agreement previously executed by the parties, each party
acknowledges that in implementing and performing this Agreement, the other party
may disclose and make available to it certain confidential and proprietary
information, including without limitation, customer, product and process
information ("Confidential Information"). Each receiving party agrees to utilize
such information solely for the purpose of this Agreement and to keep and
maintain all such information as confidential which shall not be disclosed to
any other party. The provisions of this Section shall survive any termination or
non-renewal of this Agreement. Notwithstanding the foregoing, a party may use,
disclose or authorize the disclosure of Confidential Information that it
receives that:

                  A. has been published or is in the public domain, or that
         subsequently comes into the public domain, through no fault of the
         receiving party;

                  B. is lawfully received from a third party having rights to
         publicly disseminate the Confidential Information without any
         restriction and without notice to the recipient of any restriction
         against its further disclosure;

                                       7
<PAGE>   8

                  C. is independently developed by the receiving party through
         persons or entities who have not had, either directly or indirectly,
         access to or knowledge of the Confidential Information;

                  D. is disclosed to a third party consistent with the terms of
         the written approval of the party originally disclosing the
         information;

                  E. is required by the receiving party to be produced under
         order of a court of competent jurisdiction or other similar
         requirements of a governmental agency, and the Confidential Information
         will otherwise continue to be Confidential Information required to be
         held confidential for purposes of this agreement; or

                  F. is required by the receiving party to be disclosed by
         applicable law or a stock exchange or association on which the
         receiving party's securities are listed.

The party making a disclosure under clauses (v) or (vi) must inform the
non-disclosing party as promptly as is reasonably necessary to enable the
non-disclosing party to take action to, and use the disclosing party's
reasonable best efforts to, limit the disclosure and maintain confidentiality to
the extent practicable.

         1.16. RECORD RETENTION. PFS shall during the term of this Agreement for
a period of 48 months following the termination or expiration of this Agreement,
maintain complete and accurate records in connection with this Agreement and all
transactions related thereto, including all records and supporting documentation
appropriate or necessary to document either the Designated Services and the
charges (including Monthly Fees) paid or payable by Daisytek under this
Agreement. In addition, on or before June 15, 2001, PFS shall deliver to
Daisytek copies of tape backups for fiscal years 1995 - 1997. For fiscal years
thereafter, PFS will provide copies of tape backups of Daisytek information upon
request.

2.       TERM

         2.1. TERM. This Agreement shall take effect upon the Effective Date and
shall continue in full force and effect through [November 25, 2001], subject to
the other provisions set forth herein.

         2.2. RENEWAL TERM. Not later than forty-five (45) days prior to the
then-scheduled expiration of this Agreement, Daisytek may notify PFS that it
desires to extend the term of this Agreement for one or more additional periods
of 30 days. Promptly after such notice, PFS and Daisytek will negotiate in good
faith the terms and conditions for such extension, including but not necessarily
limited to the compensation to be payable by Daisytek to PFS for the Designated
Services to be provided by PFS during such extension of the term. If the parties
reach agreement on such terms and conditions, then they will amend this
Agreement to conform to such agreement; if the parties have not reached
agreement on the terms and conditions of such extension prior to fifteen (15)
days before the then-scheduled expiration date of this Agreement, then this
Agreement will expire as scheduled and PFS will not have any obligation to
provide Designated Services to Daisytek hereunder after such expiration date.
Upon termination of this Agreement, all rights and obligations of the parties
shall cease and terminate except as otherwise expressly set forth as surviving
herein.

3.       GENERAL PROVISIONS

         3.1. ENTIRE AGREEMENT. This Agreement (including the exhibits and
schedules attached hereto), the Asset Purchase Agreement (including the exhibits
and schedules attached thereto) constitute the entire agreement of the parties
with respect to the subject matter hereof, and supersedes and terminates any and
all prior agreements or contracts, oral or written, entered into between the
parties relating to the subject matter hereof. Each party acknowledges that
there are no warranties, representations, covenants or understandings of any
kind, manner or description whatsoever by either party to the other with respect
to the premises except as expressly set forth herein.

         3.2. NO AMENDMENT. This Agreement shall not be amended or otherwise
modified except by a written agreement dated subsequent to the date of this
Agreement and signed on behalf of PFS and Daisytek by their respective duly
authorized representatives. No course of dealing, course of performance or
failure of either party to

                                       8
<PAGE>   9

strictly enforce any term, right or condition of this Agreement shall be
construed as a waiver or modification of any term, right or condition. No waiver
of any breach of any provision of this Agreement shall be construed to be a
waiver of any subsequent breach of the same or any other provision.

         3.3. GOVERNING LAW. This Agreement shall be governed by and construed
in accordance with the laws of the State of Texas.

         3.4. ASSIGNMENT. Neither party hereto may assign this Agreement without
the prior written consent of the other party signed by such other party's duly
authorized representative, which consent may be given or withheld in the sole
discretion of the applicable party whose consent is requested.

         3.5. NOTICES. Except as otherwise set forth herein, all notices in
connection with this Agreement shall be deemed given as of the day they are sent
by electronic transmission, sent by facsimile or deposited with a commercial
courier for delivery to other party at the following addresses:

                  PFS:

                  PFSweb, Inc.
                  500 North Central Expressway
                  Plano, TX  75074
                  Attn:  Chief Executive Officer

                  Daisytek:

                  Daisytek International Corporation
                  1025 Central Expressway South
                  Suite 200
                  Allen, TX  75013

or to such other address and/or facsimile number as the party to receive the
notice or request so designates by written notice to the other.

         3.6. INVALIDITY. If any provision of this Agreement shall be held by a
court of competent jurisdiction to be illegal, invalid or unenforceable, the
remaining provisions shall remain in full force and effect.

         3.7. FURTHER ASSURANCES. Each party agrees to take such further action
and execute, deliver and/or file such documents or instruments as are necessary
to carry out the terms and purposes of this Agreement. In addition, Daisytek and
PFS will each have access to and use of the space at all sites utilized in the
performance of the Designated Services as appropriate hereunder upon compliance
with Daisytek's or PFS' security and safety policies in effect at such
facilities. Daisytek and PFS each will be responsible for and will hold the
other Party harmless from any and all claims, actions, damages, liabilities,
costs and expenses, including reasonable attorneys' fees and expenses
(collectively, "Losses"), relating to or arising out of the death or bodily
injury of any agent, employee, customer, business invitee or business visitor of
the indemnitee or the damage, loss or destruction of any tangible personal or
real property (whether owned or leased) of the indemnitee caused by the
negligent act or omission or the willful misconduct of the indemnitor. Each
Party will indemnify and defend the other Party and will hold the other Party
harmless from any and all Losses arising out of, under or in connection with,
claims for which the indemnitor is responsible under the preceding sentence.

         3.8. NO PARTNERSHIP. This Agreement is intended solely as a services
agreement, and no partnership, joint venture, employment, agency, franchise, or
other form of agreement or relationship is intended. Each party agrees to be
responsible for all of its federal and state taxes, withholding, social
security, insurance, and other benefits, and all salaries, benefits, and other
costs of its employees, except as otherwise specifically contemplated by the
provisions of this Agreement.

                                       9
<PAGE>   10

         3.9. NO THIRD PARTY BENEFICIARY. This Agreement is not intended to
create any rights in any person or entity who is not a party to this agreement,
and no such rights are created hereunder.

         3.10. MULTIPLE COUNTERPARTS. This Agreement may be executed in any
number of counterparts, each of which shall be an original with the same effect
as if the signatures thereto and hereto were upon the same instrument.

         3.11. FORCE MAJEURE. Neither party shall be responsible for delays or
failures in performance resulting from acts beyond its control, including acts
of war, national or local states of emergency, power outages, earthquakes or
other natural disasters.

         3.12. DISPUTE RESOLUTION. Any dispute, controversy, or claim of any
kind or nature arising under or in connection with this Agreement shall be
finally and conclusively determined by arbitration conducted pursuant to the
commercial arbitration rules of the American Arbitration Association in Dallas,
Texas. Any decision made by the arbitrators shall be final, binding and
conclusive on each Party and each Party shall be entitled to be enforce to the
fullest extent permitted by law and entered in any court of competent
jurisdiction. The expenses of each party to any arbitration, including but not
limited to such party's attorneys' fees, if any, and the expenses and fees of
the arbitrators shall be recoverable or borne as determined by the arbitrators.

         IN WITNESS WHEREOF, the parties hereto, by their duly authorized
representatives, have executed this Agreement as of the Effective Date.

                                        PFSWEB, INC.

                                        By:
                                           -------------------------------------
                                             Name:
                                                  ------------------------------
                                             Title:
                                                   -----------------------------

                                        DAISYTEK INTERNATIONAL CORPORATION

                                        By:
                                           -------------------------------------
                                             Name:
                                                  ------------------------------
                                             Title:
                                                   -----------------------------

Exhibit-SOW:      Statement of Work
Exhibit-SLA:      Service Levels
Exhibit-SSP:      System Separation Project
Exhibit-Bonus     Bonus Payments
Exhibit-Protocol  Description of applicable protocols
Schedule 1:       Software License Schedule
Schedule 2:       Time and Events Schedule - System Separation Project

                                       10<PAGE>   1

                                                                    EXHIBIT 10.8

                           CHANGE IN CONTROL AGREEMENT

         THIS AGREEMENT is entered into as of the 8th day of January, 2001 by
and between PFSWEB, INC., a Delaware corporation (the "Company"), and
_________________________ ("Executive").

                                   WITNESSETH

         WHEREAS, the Company considers the establishment and maintenance of a
sound and vital management to be essential to protecting and enhancing the best
interests of the Company and its stockholders; and

         WHEREAS, the Company recognizes that, as is the case with many publicly
held corporations, the possibility of a change in control may arise and that
such possibility may result in the departure or distraction of management
personnel to the detriment of the Company and its stockholders; and

         WHEREAS, the Board (as defined in Section 1) has determined that it is
in the best interests of the Company and its stockholders to secure Executive's
continued services and to ensure Executive's continued and undivided dedication
to his duties in the event of any threat or occurrence of a Change in Control
(as defined in Section 1) of the Company; and

         WHEREAS, the Board has authorized the Company to enter into this
Agreement.

         NOW, THEREFORE, for and in consideration of the premises and the mutual
covenants and agreements herein contained, the Company and Executive hereby
agree as follows:

         1. Definitions. As used in this Agreement, the following terms shall
have the respective meanings set forth below:

         "Board" means the Board of Directors of the Company.

         "Bonus Amount" means the Per Share Price multiplied by the Bonus Number
set forth below the Executive's name on the signature page hereto.

         "Change in Control" means the occurrence of any one of the following
events:

         (a) individuals who, on the date of this Agreement, constitute the
Board (the "Incumbent Directors") cease for any reason to constitute at least a
majority of the Board, provided that any person becoming a director subsequent
to the date of this Agreement, whose election or nomination for election was
approved by a vote of at least two-thirds of the Incumbent Directors then on the
Board (either by a specific vote or by approval of the proxy statement of the
Company in which such person is named as a nominee for director, without written
objection to such nomination) shall be an Incumbent Director; provided, however,
that

<PAGE>   2

no individual initially elected or nominated as a director of the Company as a
result of an actual or threatened election contest with respect to directors or
as a result of any other actual or threatened solicitation of proxies (or
consents) by or on behalf of any person other than the Board shall be deemed to
be an Incumbent Director;

         (b) any "Person" (as such term is defined in Section 3(a)(9) of the
Securities Exchange Act of 1934 (the "Exchange Act") and as used in Sections
13(d)(3) and 14(d)(2) of the Exchange Act) is or becomes a "beneficial owner"
(as defined in Rule 13d-3 under the Exchange Act), directly or indirectly, of
securities of the Company representing more than 50% of the combined voting
power of the Company's then outstanding securities eligible to vote for the
election of the Board (the "Company Voting Securities"); provided, however, that
the event described in this paragraph shall not be deemed to be a Change in
Control by virtue of any of the following acquisitions: (i) by the Company or
any Subsidiary, (ii) by any employee benefit plan (or related trust) sponsored
or maintained by the Company or any Subsidiary, (iii) by any underwriter
temporarily holding securities pursuant to an offering of such securities, (iv)
pursuant to a Non-Qualifying Transaction (as defined herein), or (v) pursuant to
any acquisition by Executive or any group of persons including Executive (or any
entity controlled by Executive or any group of persons including Executive);

         (c) the consummation of a merger, consolidation, statutory share
exchange or similar form of corporate transaction involving the Company or any
of its Subsidiaries that requires the approval of the Company's stockholders,
whether for such transaction or the issuance of securities in the transaction (a
"Business Combination"), unless immediately following such Business Combination:
(i) more than 50% of the total voting power of (x) the corporation resulting
from such Business Combination (the "Surviving Corporation"), or (y) if
applicable, the ultimate parent corporation that directly or indirectly has
beneficial ownership of 100% of the voting securities eligible to elect
directors of the Surviving Corporation (the "Parent Corporation"), is
represented by Company Voting Securities that were outstanding immediately prior
to such Business Combination (or, if applicable, is represented by shares into
which such Company Voting Securities were converted pursuant to such Business
Combination), and such voting power among the holders thereof is in
substantially the same proportion as the voting power of such Company Voting
Securities among the holders thereof immediately prior to the Business
Combination, (ii) no person (other than any employee benefit plan (or related
trust) sponsored or maintained by the Surviving Corporation or the Parent
Corporation), is or becomes the beneficial owner, directly or indirectly, of
more than 50% of the total voting power of the outstanding voting securities
eligible to elect directors of the Parent Corporation (or, if there is no Parent
Corporation, the Surviving Corporation) and (iii) at least a majority of the
members of the board of directors of the Parent Corporation (or, if there is no
Parent Corporation, the Surviving Corporation) following the consummation of the
Business Combination were Incumbent Directors at the time of the Board's
approval of the execution of the initial agreement providing for such Business
Combination (any Business Combination which satisfies all of the criteria
specified in (i), (ii) and (iii) above shall be deemed to be a "Non-Qualifying
Transaction"); or

                                       2
<PAGE>   3

         (d) the stockholders of the Company approve a plan of complete
liquidation or dissolution of the Company or a sale of all or substantially all
of the Company's assets.

         Notwithstanding the foregoing, a Change in Control of the Company shall
not be deemed to occur (i) solely because any person acquires beneficial
ownership of more than 50% of the Company Voting Securities as a result of the
acquisition of Company Voting Securities by the Company which reduces the number
of Company Voting Securities outstanding; provided, that if after such
acquisition by the Company such person becomes the beneficial owner of
additional Company Voting Securities that increases the percentage of
outstanding Company Voting Securities beneficially owned by such person, a
Change in Control of the Company shall then occur or (ii) if prior to the
occurrence of the Change in Control, and not as the result of any actual,
proposed or threatened Change in Control event initiated by any third party, all
of the Incumbent Directors then serving on the Board, by unanimous action,
authorize the Company to enter into and effect the Change in Control.

         "Per Share Price" means the per share amount (expressed in U.S.
Dollars) paid or payable to holders of the Company Voting Securities in respect
thereof in connection with, or as part of, any Change in Control, including
without limitation, any tender offer price or merger price, provided, that (i)
to the extent such amount is paid or payable in securities or property other
than cash, such securities or property shall be valued at its fair market value
on the date of the consummation of the Change in Control (such fair market value
being deemed the closing price of any securities which are publicly traded) and
(ii) if no amounts are paid or payable to holders of Company Voting Securities
in connection with, or as part of, the Change in Control, the "Per Share Price"
shall be equal to the closing price of the Company Voting Securities on the
effective date of the Change in Control.

         "Subsidiary" means any corporation or other entity in which the Company
has a direct or indirect ownership interest of 50% or more of the total combined
voting power of the then outstanding securities or interests of such corporation
or other entity entitled to vote generally in the election of directors or in
which the Company has the right to receive 50% or more of the distribution of
profits or 50% of the assets upon liquidation or dissolution.

         2. Obligation of Executive. The Executive agrees to faithfully render
such services to the Company as the Executive and the Company shall mutually
agree from time to time. This Agreement does not constitute an employment
agreement or promise of employment and shall not restrict the ability of the
Company to terminate the employment of the Executive, with or without cause, at
any time (except as may be set forth in any separate written agreement now or
hereafter entered into between the Company and the Executive); provided,
however, that any termination of employment shall not terminate this Agreement
except as set forth in Section 3 below.

         3. Term of Agreement. This Agreement shall be effective on the date
hereof and shall continue in effect until June 30, 2002, at which time this
Agreement shall automatically terminate and expire and be of no further force or
effect. Notwithstanding the foregoing, (i) this Agreement may be terminated at
any time by the Company, upon written notice to the

                                       3
<PAGE>   4

Executive, provided that such termination shall be expressly authorized by the
unanimous vote of the Incumbent Directors then serving on the Board (excluding
the Executive, if the Executive is then serving as an Incumbent Director) and
(ii) this Agreement shall automatically terminate upon the voluntary termination
of employment by the Executive.

         4. Bonus Amount. If a Change in Control shall occur during the term of
this Agreement, the Company shall, within three business days thereafter,
without setoff or counterclaim of any kind, pay to the Executive the Bonus
Amount.

         5. Certain Additional Payments by the Company.

         (a) Anything in this Agreement to the contrary notwithstanding, in the
event it shall be determined that any payment, award, benefit or distribution
(or any acceleration of any payment, award, benefit or distribution) by the
Company (or any of its affiliated entities) or any entity which effectuates a
Change in Control (or any of its affiliated entities) to or for the benefit of
Executive (whether pursuant to the terms of this Agreement or otherwise, but
determined without regard to any additional payments required under this Section
5) (the "Payments") would be subject to the excise tax imposed by Section 4999
of the Internal Revenue Code of 1986, as amended (the "Code"), or any interest
or penalties are incurred by Executive with respect to such excise tax (such
excise tax, together with any such interest and penalties, are hereinafter
collectively referred to as the "Excise Tax"), then the Company shall pay to
Executive an additional payment (a "Gross-Up Payment") in an amount such that
after payment by Executive of all taxes (including any Excise Tax) imposed upon
the Gross-Up Payment, Executive retains an amount of the Gross-Up Payment equal
to the sum of (x) the Excise Tax imposed upon the Payments and (y) the product
of any deductions disallowed because of the inclusion of the Gross-Up Payment in
Executive's adjusted gross income and the highest applicable marginal rate of
federal income taxation for the calendar year in which the Gross-Up Payment is
to be made. For purposes of determining the amount of the Gross-Up Payment, the
Executive shall be deemed to (i) pay federal income taxes at the highest
marginal rates of federal income taxation for the calendar year in which the
Gross-Up Payment is to be made, (ii) pay applicable state and local income taxes
at the highest marginal rate of taxation for the calendar year in which the
Gross-Up Payment is to be made, net of the maximum reduction in federal income
taxes which could be obtained from deduction of such state and local taxes and
(iii) have otherwise allowable deductions for federal income tax purposes at
least equal to those which could be disallowed because of the inclusion of the
Gross-Up Payment in the Executive's adjusted gross income.

                  (b) Subject to the provisions of Section 5(a), all
determinations required to be made under this Section 5, including whether and
when a Gross-Up Payment is required, the amount of such Gross-Up Payment and the
assumptions to be utilized in arriving at such determinations, shall be made by
the public accounting firm that is retained by the Company as of the date
immediately prior to the Change in Control (the "Accounting Firm") which shall
provide detailed supporting calculations both to the Company and Executive
within fifteen (15) business days of the receipt of notice from the Company or
the Executive that there has been a Payment, or such earlier time as is
requested by the Company (collectively, the

                                       4
<PAGE>   5

"Determination"). In the event that the Accounting Firm is serving as accountant
or auditor for the individual, entity or group effecting the Change in Control,
Executive may appoint another nationally recognized public accounting firm to
make the determinations required hereunder (which accounting firm shall then be
referred to as the Accounting Firm hereunder). All fees and expenses of the
Accounting Firm shall be borne solely by the Company and the Company shall enter
into any agreement requested by the Accounting Firm in connection with the
performance of the services hereunder. The Gross-Up Payment under this Section 5
with respect to any Payments shall be made no later than thirty (30) days
following such Payment. If the Accounting Firm determines that no Excise Tax is
payable by Executive, it shall furnish Executive with a written opinion to such
effect, and to the effect that failure to report the Excise Tax, if any, on
Executive's applicable federal income tax return will not result in the
imposition of a negligence or similar penalty. The Determination by the
Accounting Firm shall be binding upon the Company and Executive. The parties
acknowledge that as a result of the uncertainty in the application of Section
4999 of the Code at the time of the Determination, it is possible that Gross-Up
Payments which will not have been made by the Company should have been made
("Underpayment") or Gross-Up Payments are made by the Company which should not
have been made ("Overpayment"), consistent with the calculations required to be
made hereunder. In the event that the Executive thereafter is required to make
payment of any Excise Tax or additional Excise Tax, the Accounting Firm shall
determine the amount of the Underpayment that has occurred and any such
Underpayment (together with interest at the rate provided in Section
1274(b)(2)(B) of the Code) shall be promptly paid by the Company to or for the
benefit of Executive. In the event the amount of the Gross-Up Payment exceeds
the amount necessary to reimburse the Executive for his Excise Tax, the
Accounting Firm shall determine the amount of the Overpayment that has been made
and any such Overpayment (together with interest at the rate provided in Section
1274(b)(2) of the Code) shall be promptly paid by Executive (to the extent he
has received a refund if the applicable Excise Tax has been paid to the Internal
Revenue Service) to or for the benefit of the Company. Executive shall
cooperate, to the extent the Company reimburses his expenses, with any
reasonable requests by the Company in connection with any contests or disputes
with the Internal Revenue Service in connection with the Excise Tax.

         6. Withholding Taxes. The Company may withhold from all payments due to
Executive (or his beneficiary or estate) hereunder all taxes which, by
applicable federal, state, local or other law, the Company is required to
withhold therefrom.

         7. Reimbursement of Expenses. If any contest or dispute shall arise
under this Agreement involving the failure or refusal of the Company to perform
fully in accordance with the terms hereof, the Company shall reimburse
Executive, on a current basis, for all reasonable legal fees and expenses, if
any, incurred by Executive in connection with such contest or dispute
(regardless of the result thereof), together with interest in an amount equal to
the Chase Bank prime rate from time to time in effect, but in no event higher
than the maximum legal rate permissible under applicable law, such interest to
accrue from the date the Company receives Executive's statement for such fees
and expenses through the date of payment thereof, regardless of whether or not
Executive's claim is upheld by a court of competent jurisdiction; provided,
however, Executive shall be required to repay any such

                                       5
<PAGE>   6

amounts to the Company to the extent that a court issues a final order from
which no appeal can be taken, or with respect to which the time period to appeal
has expired, setting forth the determination that the position taken by
Executive was frivolous or advanced by Executive in bad faith.

         8. Successors; Binding Agreement.

                  (a) This Agreement shall not be terminated by any Business
Combination. In the event of any Business Combination, the provisions of this
Agreement shall be binding upon the Surviving Corporation, and such Surviving
Corporation shall be treated as the Company hereunder.

                  (b) The Company agrees that in connection with any Business
Combination, it will cause any successor entity to the Company to
unconditionally assume (and for any Parent Corporation in such Business
Combination to guarantee), by written instrument delivered to Executive (or his
beneficiary or estate), all of the obligations of the Company hereunder. Failure
of the Company to obtain such assumption and guarantee prior to the
effectiveness of any such Business Combination that constitutes a Change in
Control, shall be a breach of this Agreement.

                  (c) This Agreement shall inure to the benefit of and be
enforceable by Executive's personal or legal representatives, executors,
administrators, successors, heirs, distributees, devisees and legatees. If
Executive shall die while any amounts would be payable to Executive hereunder
had Executive continued to live, all such amounts, unless otherwise provided
herein, shall be paid in accordance with the terms of this Agreement to such
person or persons appointed in writing by Executive to receive such amounts or,
if no person is so appointed, to Executive's estate.

         9. Notice. For purposes of this Agreement, all notices and other
communications required or permitted hereunder shall be in writing and shall be
deemed to have been duly given when delivered or five (5) days after deposit in
the United States mail, certified and return receipt requested, postage prepaid,
addressed as follows:

                  If to the Executive to the most recent address of such
Executive on the books and records of the Company; and if to the Company:
PFSweb, Inc., 500 North Central Expressway, Plano, Texas 75074, Attention: Chief
Executive Officer; or to such other address as either party may have furnished
to the other in writing in accordance herewith, except that notices of change of
address shall be effective only upon receipt.

         10. No Setoff. The Company's obligations hereunder shall not be
affected by any set-off, counterclaim, recoupment, defense or other claim, right
or action that the Company may have against Executive or others.

         11. Employment with Subsidiaries. Employment with the Company for
purposes of this Agreement shall include employment with any Subsidiary.

                                       6
<PAGE>   7

         12. Survival. The respective obligations and benefits afforded to the
Company and Executive and arising during the term of this Agreement shall
survive the termination of this Agreement.

         13. GOVERNING LAW; VALIDITY. THE INTERPRETATION, CONSTRUCTION AND
PERFORMANCE OF THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED AND ENFORCED IN
ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF DELAWARE WITHOUT REGARD TO THE
PRINCIPLES OF CONFLICTS OF LAWS THEREOF, OF SUCH PRINCIPLES OF ANY OTHER
JURISDICTION WHICH COULD CAUSE THE APPLICATION OF THE LAWS OF ANY JURISDICTION
OTHER THAN THE STATE OF DELAWARE. THE INVALIDITY OR UNENFORCEABILITY OF ANY
PROVISION OF THIS AGREEMENT SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF
ANY OTHER PROVISION OF THIS AGREEMENT, WHICH OTHER PROVISIONS SHALL REMAIN IN
FULL FORCE AND EFFECT.

         14. Counterparts. This Agreement may be executed in counterparts, each
of which shall be deemed to be an original and all of which together shall
constitute one and the same instrument.

         15. Miscellaneous. No provision of this Agreement may be modified or
waived unless such modification or waiver is agreed to in writing and signed by
Executive and by a duly authorized officer of the Company. No waiver by either
party hereto at any time of any breach by the other party hereto of, or
compliance with, any condition or provision of this Agreement to be performed by
such other party shall be deemed a waiver of similar or dissimilar provisions or
conditions at the same or at any prior or subsequent time. Failure by Executive
or the Company to insist upon strict compliance with any provision of this
Agreement or to assert any right Executive or the Company may have hereunder
shall not be deemed to be a waiver of such provision or right or any other
provision or right of this Agreement. Except as otherwise specifically provided
herein, the rights of, and benefits payable to, Executive, his estate or his
beneficiaries pursuant to this Agreement are in addition to any rights of, or
benefits payable to, Executive, his estate or his beneficiaries under any other
employee benefit plan or compensation program of the Company.

                                    *********

                                       7
<PAGE>   8

                        CHANGE IN CONTROL SIGNATURE PAGE

         IN WITNESS WHEREOF, the Company has caused this Agreement to be
executed by a duly authorized officer of the Company and Executive has executed
this Agreement as of the day and year first above written.

                                            PFSWEB, INC.

                                            By:
                                               ---------------------------------
                                            Title:
                                                  ------------------------------

                                            ------------------------------------
                                            [Print Name of Executive]

                                            ------------------------------------
                                            [Bonus Number]

                                            ------------------------------------
                                            [Signature of Executive]

                                       8

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