Document:

<PAGE>

                                                                    EXHIBIT 10.1

================================================================================

                           STOCK PURCHASE AGREEMENT

                        Dated as of September 28, 2001

                                 By and Among

                            RHM Teleservices, Inc.

                 And the Investors Listed on Schedule A Hereto

================================================================================

<PAGE>

                               Table of Contents
                               -----------------
<TABLE>
<CAPTION>
                                                                                                                     Page
                                                                                                                     ----
<S>                                                                                                                  <C>
1.   Subscription for Shares and Warrants......................................................................         1
     1.1   Subscription for Shares.............................................................................         1
     1.2   Subscription for Warrants...........................................................................         1
     1.3   Closing.............................................................................................         2

2.   Representations and Warranties of the Company.............................................................         2
     2.1   Organization and Standing...........................................................................         2
     2.2   Corporate Power.....................................................................................         2
     2.3   Capitalization......................................................................................         3
     2.4   Authorization.......................................................................................         3
     2.5   Valid Issuance......................................................................................         3
     2.6   SEC Documents; Financial Statements.................................................................         4
     2.7   No Conflicts........................................................................................         4
     2.8   Contracts...........................................................................................         5
     2.9   Litigation..........................................................................................         5
     2.10  Tax Returns.........................................................................................         6
     2.11  Governmental Consents...............................................................................         6
     2.12  Employment Matters; ERISA Matters...................................................................         6
     2.13  Intellectual Property Rights........................................................................         7
     2.14  Environmental Laws..................................................................................         8
     2.15  Regulatory Permits; Compliance......................................................................         8
     2.16  Investment Company Status...........................................................................         9
     2.17  Accuracy of Information.............................................................................         9
     2.18  Labor Disturbances..................................................................................         9
     2.19  Internal Accounting Controls........................................................................         9
     2.20  S-3 Registration....................................................................................         9
     2.21  Use of Proceeds.....................................................................................        10
     2.22  No Material Adverse Changes.........................................................................        10
     2.23  Listing and Maintenance Requirements Compliance.....................................................        10
     2.24  Title...............................................................................................        10
     2.25  Insurance...........................................................................................        10
     2.26  Registration Rights; Rights of Participation........................................................        11

3.   Representations and Warranties of Investor................................................................        11
     3.1   Organization and Standing; Power....................................................................        11
     3.2   Authorization.......................................................................................        11
     3.3   Experience..........................................................................................        12
     3.4   Investment Purpose..................................................................................        12
     3.5   Access to Data......................................................................................        12
     3.6   Residency...........................................................................................        13
     3.7   Accredited Investor.................................................................................        13
</TABLE>
<PAGE>

                               Table of Contents
                               -----------------
                                  (continued)

<TABLE>
<CAPTION>
                                                                                                                     Page
                                                                                                                     ----
<S>                                                                                                                  <C>
     3.8   Not an Affiliate or Group..........................................................................         13
     3.9   Restrictive Legends................................................................................         13
     3.10  Transactions in Common Stock.......................................................................         14
     3.11  No General Solicitation............................................................................         14

4.   Registration Rights and Termination Events...............................................................         15
     4.1   Registration Rights................................................................................         15
     4.2   Termination Events.................................................................................         15

5.   Closing Conditions.......................................................................................         15
     5.1  Conditions to the Company's Obligation to Sell......................................................         15
     5.2  Conditions to Each Investor's Obligation to Purchase................................................         16

6.   Right of First Refusal...................................................................................         17
     6.1  Right of First Refusal..............................................................................         17
     6.2  Definition of New Securities........................................................................         17
     6.3  Notice of Right.....................................................................................         18
     6.4  Exercise of Right...................................................................................         18
     6.5  Lapse and Reinstatement of Right....................................................................         18

7.   Miscellaneous............................................................................................         18
     7.1  Governing Law.......................................................................................         18
     7.2  Expenses............................................................................................         19
     7.3  Survival............................................................................................         19
     7.4  Successors and Assigns..............................................................................         19
     7.5  Entire Agreement....................................................................................         19
     7.6  Assignment and Transfer.............................................................................         19
     7.7  Amendment and Waiver................................................................................         19
     7.8  Notices.............................................................................................         20
     7.9  Counterparts........................................................................................         21
</TABLE>

                                       ii
<PAGE>

                           STOCK PURCHASE AGREEMENT

     This Stock Purchase Agreement (including the Exhibits hereto, the
"Agreement"), dated as of September 28, 2001, is entered into by and among the
Investors listed on Exhibit A hereto (each an "Investor" or jointly the
"Investors") and RMH Teleservices, Inc., a Pennsylvania corporation (the
"Company").

     WHEREAS, the Company will at the Closing (as defined below) sell up to
2,426,982 shares of its Common Stock, no par value per share (the "Common
Stock"), to the Investors and the Investors will purchase the Shares (as defined
below) of Common Stock from the Company on the terms and conditions set forth
herein; and

     WHEREAS, the Company will at the Closing sell up to 808,994 Warrants (as
defined below) to the Investors and the Investors will purchase the Warrants
from the Company on the terms and conditions set forth herein and therein.

     NOW, THEREFORE, in consideration of the mutual covenants, representations,
warranties and agreements contained in this Agreement, the parties agree as
follows:

     1.   Subscription for Shares and Warrants.

     1.1  Subscription for Shares.

     (a)  Authorization of Shares. The Company will authorize the sale and
issuance of up to 2,426,982 shares of its Common Stock (the "Shares"), having
the rights, privileges and preferences as set forth in the Company's Articles of
Incorporation, as amended to date (the "Articles of Incorporation").

     (b)  Sale of Common Stock. Subject to the terms and conditions hereof, each
Investor agrees, severally and not jointly, to purchase at the Closing (as
defined below) and the Company agrees to issue and sell to each Investor, that
number of shares of the Company's Common Stock set forth opposite each
Investor's name on Exhibit A, at a price of $9.60 per share (the "Share Purchase
Price").

     1.2  Subscription for Warrants.

     (a)  Authorization of Warrants. The Company will authorize the sale and
issuance of up to 2,426,982 of its Warrants (each a "Warrant", and collectively,
the "Warrants") to purchase one (1) share of its Common Stock (collectively, the
"Warrant Shares") at an exercise price of $12.00, having the rights, privileges
and preferences as set forth in the form of Warrant attached hereto as Exhibit
B.

     (b)  Sale of Warrants. Subject to the terms and conditions hereof, each
Investor agrees, severally and not jointly, to purchase at the Closing and the
Company
<PAGE>

agrees to issue and sell to each Investor, that number of Warrants set forth
opposite each Investor's name on Exhibit A, at a price of $0.125 per Warrant
(the "Warrant Purchase Price"). The sum of the Warrant Purchase Price and the
Share Purchase Price is referred to herein as the "Purchase Price."

     1.3  Closing. The closing (the "Closing") of the purchase and sale of the
Shares shall take place at the offices of Debevoise & Plimpton, 919 Third
Avenue, New York, New York 10022, at 10:00 a.m., on September 28, 2001, or at
such other time and place as the Company and the Investors mutually agree upon
orally or in writing (the "Closing Date"). At the Closing, the Company shall
deliver to each Investor certificates representing the Common Stock and the
Warrants which such Investor is purchasing (as set forth on Exhibit A hereto)
against delivery to the Company by such Investor of a wire transfer in
immediately available funds in the amount of the Purchase Price therefor.

     2.   Representations and Warranties of the Company.

     As a material inducement to the Investors to enter into this Agreement and
purchase the Shares and the Warrants, the Company hereby represents and warrants
to each Investor as follows:

     2.1  Organization and Standing. The Company and its subsidiaries are
corporations duly organized, validly existing, and in good standing under the
laws of the jurisdiction in which they are incorporated and have all requisite
corporate power and authority and all material qualifications, licenses, permits
and authorizations necessary to own and operate their properties, to carry on
their businesses as now conducted and as proposed to be conducted by them for
the foreseeable future, and to carry out the transactions contemplated by this
Agreement, the Registration Rights Agreement and the Warrants. Each of the
Company and its subsidiaries is duly qualified to do business as a foreign
corporation in all jurisdictions in which the failure to be so qualified would
have a material adverse effect on the Company's or its subsidiaries' properties
or business as now conducted or as proposed to be conducted. The Company has
furnished to each of the Investors true and correct copies of the Company's
Certificate of Incorporation and Bylaws, as amended, and as in effect on the
date hereof, and true, complete and accurate copies of all documents evidencing
all classes of securities convertible into or exchangeable for Common Stock
(other than documents relating to stock option plans and other similar
arrangements that the Company has entered into with its employees, officers and
directors in the ordinary course of business) and all other material rights
holders thereof and in respect to.

     2.2  Corporate Power. The Company has all requisite legal and corporate
power to execute and deliver this Agreement, the Registration Rights Agreement
and the Warrants and the other agreements contemplated hereby, to issue and sell
the Common

                                       2
<PAGE>

Stock hereunder and under the Warrants, and to carry out and perform its
obligations under the terms of this Agreement, the Registration Rights Agreement
and the Warrants.

     2.3  Capitalization. The authorized capital stock of the Company, the
designations of classes of capital stock and the rights and preferences of
capital stock are set forth in the Articles of Incorporation. As of September
26, 2001, 10,345,538 shares of the Common Stock are issued and outstanding,
excluding the Shares and the Warrant Shares, and no shares of preferred stock
are issued and outstanding. All issued and outstanding shares of the Company's
Common Stock as of the date hereof have been duly authorized and validly issued,
are fully paid and nonassessable, and were issued in compliance with applicable
federal and state securities laws. Except as set forth on Schedule 2.3, as of
the date hereof, there are no outstanding options, warrants, scrip, rights to
subscribe to, calls or commitments of any character whatsoever relating to, or
securities or rights convertible into, any shares of capital stock of the
Company or any of its subsidiaries, or contracts, commitments, understandings or
arrangements by which the Company or any of its subsidiaries is or may become
bound to issue additional shares of capital stock of the Company or any of its
subsidiaries. No shareholder of the Company has any rights or preferences not
afforded all shareholders of the Company, except pursuant to this Agreement. No
shareholder of the Company has any options or warrants to purchase Common Stock,
except pursuant to options issued under the Company's stock option plan, stock
incentive plan or any other equity-based compensation plans. No shareholder has
any pre-emptive or approval right or authority pertaining to the sale and
purchase of the Shares of Common Stock pursuant to this Agreement or the Warrant
Shares pursuant to the Warrants, whether by statute, Nasdaq National Market
Rules, contractual obligation or otherwise, except pursuant to Section 6 of this
Agreement.

     2.4  Authorization. All corporate action on the part of the Company, its
officers, directors and shareholders necessary for the authorization, execution,
delivery and performance by the Company of this Agreement, the Registration
Rights Agreement and the Warrants and each of the other agreements contemplated
hereby to which the Company is a party; the authorization, issuance, sale and
delivery of the Shares, the Warrants and the Warrant Shares; and the performance
of all of the Company's obligations hereunder and thereunder has been taken.
This Agreement, the Registration Rights Agreement and the Warrants, and each of
the other agreements contemplated hereby to which the Company is a party, have
been duly authorized and when executed and delivered by the Company and each
Investor, shall constitute a valid and legally binding obligation of the
Company, enforceable against the Company in accordance with its terms, subject
to laws of general application relating to bankruptcy, insolvency or creditors'
rights and rules of law governing specific performance, injunctive relief or
other equitable remedies.

     2.5  Valid Issuance. The Shares, the Warrants and the Warrant Shares
issuable upon exercise of the Warrants, when issued, sold and delivered in
accordance

                                       3
<PAGE>

with this Agreement and, in the case of the Warrant Shares, the Warrants, will
be duly authorized and validly issued, fully paid and nonassessable, and will be
free and clear of any liens or encumbrances, except for restrictions imposed
under applicable state and federal securities laws.

     2.6  SEC Documents; Financial Statements. The Company has filed all
reports, schedules, forms, statements and other documents required to be filed
by it with the SEC pursuant to the reporting requirements of the Securities
Exchange Act of 1934, as amended (the "1934 Act") (all of the foregoing filed
prior to the date hereof and all exhibits included therein and financial
statements and schedules thereto and documents incorporated by reference therein
being hereinafter referred to as the "SEC Documents"). The Company (i) has
                                                                    -
delivered or made available to each Investor or its representative true and
complete copies of the SEC Documents to the extent that each Investor or its
representative has requested any such SEC Documents from the Company and (ii)
                                                                          --
agrees to deliver or make available to each Investor or its representative true
and complete copies of any additional SEC Documents, upon request. As of their
respective dates, the SEC Documents complied in all material respects with the
requirements of the 1934 Act and the rules and regulations of the SEC
promulgated thereunder applicable to the SEC Documents, and none of the SEC
Documents, at the time they were filed with the SEC, contained any untrue
statement of a material fact or omitted to state a material fact required to be
stated therein or necessary in order to make the statements therein, in light of
the circumstances under which they were made, not misleading. As of their
respective dates, the financial statements of the Company included in the SEC
Documents complied as to form in all material respects with applicable
accounting requirements and the published rules and regulations of the SEC with
respect thereto. Such financial statements have been prepared in accordance with
United States generally accepted accounting principles, consistently applied
during the periods involved (except in the case of unaudited interim statements,
to the extent they may exclude footnotes or may be condensed or summary
statements) and fairly present in all material respects the financial position
of the Company as of the dates thereof and the results of its operations and
cash flows for the periods then ended (subject, in the case of unaudited
statements, to normal year-end audit adjustments). No other information provided
by or on behalf of the Company to any Investor which is not included in the SEC
Documents, including, without limitation, information referred to in Section 3.5
of this Agreement, contains any untrue statement of a material fact or omits to
state any material fact necessary in order to make the statements therein, in
the light of the circumstances under which they are or were made, not
misleading.

     2.7  No Conflicts. The Company is not in violation of any term of (i) the
                                                                        -
Articles of Incorporation or its Bylaws, (ii) any contract, agreement, mortgage,
                                          --
indebtedness, indenture, instrument, judgment, decree, order to which the
Company is subject or (iii) any statute, rule or regulation applicable to the
                       ---
Company, except in the case of clause (ii) above, for any such violations that,
individually or in the aggregate,

                                       4
<PAGE>

could not reasonably be expected to have a material adverse effect on the
Company's business, properties, financial condition, results of operations or
prospects, taken as a whole ("Material Adverse Effect"). The execution and
delivery by the Company of this Agreement, the Registration Rights Agreement and
the Warrants and each of the other agreements contemplated hereby to which the
Company is a party, the offering, sale and issuance of the Shares, the Warrants
and the Warrant Shares and the fulfillment of and compliance with the respective
terms hereof and thereof and the consummation of the transactions contemplated
hereby and thereby, do not and shall not (i) conflict with or result in a breach
                                          -
of the terms, conditions or provisions of, (ii) constitute a default under,
                                            --
(iii) result in the creation of any lien, security interest, charge or
 ---
encumbrance upon the Company's capital stock or assets pursuant to, (iv) give
                                                                     --
any third party the right to modify, terminate or accelerate any obligation
under, (v) result in a violation of, or (vi) require any authorization, consent,
        -                                --
approval, exemption or other action by or notice to any court or administrative
or governmental body pursuant to, (a) the Articles of Incorporation or Bylaws of
                                   -
the Company, or any law, statute, rule or regulation to which the Company is
subject, or (b) any agreement, instrument, order, judgment or decree to which
             -
the Company is subject, except, in the case of clause (b), with respect to any
of the foregoing which could not reasonably be expected to have a Material
Adverse Effect. The Company is not in violation of the listing requirements of
The Nasdaq National Market and is unaware of any facts or circumstances that
reasonably might cause the Common Stock to be delisted by The Nasdaq National
Market in the foreseeable future.

     2.8  Contracts.  All descriptions in the Compendium of Public Filing
Documents, dated September 27, 2001, (the "Compendium") or incorporated by
reference therein, of contracts and other documents to which the Company or its
subsidiaries are a party are accurate in all material respects; none of the
Company's contracts, including, but not limited to, those described in the
Compendium, have been terminated, nor is the Company aware that any client has
the intention of terminating any contract in the near future.

     2.9  Litigation.  Except as disclosed in the SEC Documents, there are no
actions, suits, proceedings, orders, investigations or claims pending or, to the
best of the Company's knowledge, threatened against or affecting the Company (or
to the best of the Company's knowledge, pending or threatened against or
affecting any of the officers, directors or employees of the Company with
respect to the Company's business or proposed business activities) at law or in
equity, or before or by any governmental department, commission, board, bureau,
agency or instrumentality (including, without limitation, any actions, suit,
proceedings or investigations with respect to the transactions contemplated by
this Agreement) which individually or in the aggregate could reasonably be
expected to have a Material Adverse Effect; and the Company is not a party to
any arbitration proceedings under collective bargaining agreements or otherwise
or, to the best of the Company's knowledge, any governmental investigations or
inquiries (including inquiries as to the qualification to hold or receive any
license or permit).  The

                                       5
<PAGE>

Company is not subject to any judgment, order or decree of any court or other
governmental agency.

     2.10 Tax Returns. The Company has filed all tax returns which it is
required to file under applicable foreign, federal, state and local laws and
regulations; all such returns are complete and correct in all material respects;
and the Company has paid all taxes which have become due and payable. The
Company has not been advised that any of its returns, federal, state or other,
have been or are being audited as of the date thereof. The Company has not
waived any statute of limitations with respect to taxes or agreed to any
extension of time with respect to a tax assessment or deficiency, and there are
no agreements, waivers or other arrangements providing for an extension of time
with respect to the assessment of any tax or deficiency. There are no actions,
suits, proceedings or claims now pending against the Company in respect of any
tax or assessment. There is no pending or, to the Company's knowledge,
threatened investigation of the Company by any federal, state, foreign or local
authority relating to any taxes or assessments, or any claims for additional
taxes or assessments asserted by any such authority.

     2.11 Governmental Consents. No consent, approval, order or authorization
of, or registration, qualification, designation, declaration or filing with, any
governmental authority on the part of the Company is required in connection with
the valid execution and delivery of this Agreement, the Registration Rights
Agreement and the Warrants, the offer, sale or issuance of the Shares, the
Warrants or the Warrant Shares, or the consummation of any other transaction
contemplated hereby or thereby, except under applicable state securities laws,
which filings and qualifications, if required, will be accomplished within the
required statutory period, for the filing pursuant to Regulation D promulgated
under the Securities Act of 1933, as amended (the "1933 Act"), which filing will
be made within 15 days of the execution hereof, and for the filing of the NASDAQ
National Market Additional Listing Application, which filing shall be made as
soon as practicable, but in no event later than the close of business on October
1, 2001.

     2.12 Employment Matters; ERISA Matters. The Company and its subsidiaries
are in compliance with all federal, state, local and foreign laws and
regulations respecting employment and employment practices, terms and conditions
of employment and wages and hours, except where failure to be in compliance
could not have a Material Adverse Effect. To the best of the Company's
knowledge, there are no pending investigations involving the Company or any of
its subsidiaries by the U.S. Department of Labor or any other governmental
agency responsible for the enforcement of such federal, state, local or foreign
laws and regulations. There is no unfair labor practice charge or complaint
against the Company or any of its subsidiaries pending before the National Labor
Relations Board or any strike, picketing, boycott, dispute, slowdown or stoppage
pending or threatened against or involving the Company or any of its
subsidiaries. No representation question exists respecting the employees of the

                                       6
<PAGE>

Company or any of its subsidiaries, and no collective bargaining agreement or
modification thereof is currently being negotiated by the Company or any of its
subsidiaries. No grievance or arbitration proceeding is pending under any
expired or existing collective bargaining agreements of the Company or any of
its subsidiaries. No material labor dispute with the employees of the Company or
any of its subsidiaries exists or, to the knowledge of the Company, is imminent.
Except for such failures that could not result in a Material Adverse Effect,
every employee benefit plan (whether or not subject to the Employee Retirement
Income Security Act of 1974, as amended ("ERISA")) maintained or contributed to
by the Company has been maintained and administered in accordance with their
terms, ERISA, the Internal Revenue Code of 1986, as amended (the "Code"), and
other applicable laws. None of the plans is subject to Title IV of ERISA and no
plan is a multi-employer plan (within the meaning of Section 3(37) of ERISA).
Each plan intended to qualify under Section 401(a) or 501(c)(9) of the Code has
received a favorable determination or approval letter from the Internal Revenue
Service regarding its qualification under such section and to the best of the
Company's knowledge no event has occurred which could reasonably be expected to
cause any such plan to lose its qualification.

     2.13 Intellectual Property Rights.  The Company and its subsidiaries own or
possess the requisite rights or licenses to use all trademarks, trade names,
service marks, service mark registrations, service names, patents, patent
rights, copyrights, inventions, licenses, approvals, governmental
authorizations, trade secrets and rights (collectively "Intellectual Property
Rights") necessary to conduct their respective businesses as now conducted and
as proposed to be conducted through the foreseeable future.  None of the
Intellectual Property Rights or other intellectual property rights have expired
or terminated, or are expected to expire or terminate on or before September 30,
2006 other than expirations or terminations which, individually or in the
aggregate, could not reasonably be expected to have a Material Adverse Effect.
The Company and its subsidiaries do not have any knowledge of any event, fact or
circumstance relating to (i) any infringement by the Company or its subsidiaries
                          -
of any trademarks, trade names, service marks, service mark registrations,
service names, patents, patent rights, copyrights, inventions, licenses,
approvals, governmental authorizations, trade secrets or other similar rights of
others, or (ii) any person or entity now infringing any Intellectual Property
            --
Rights or other similar rights, or (iii) any person or entity now infringing any
                                    ---
Intellectual Property Rights or other similar rights, except for such
infringements that could not reasonably be expected to result in a Material
Adverse Effect.  There is no claim, action or proceeding being made or brought
against, or to the Company's knowledge, being threatened against, the Company or
its subsidiaries regarding any trademarks, trade names, service marks, service
mark registrations, service names, patents, patent rights, copyrights,
inventions, licenses, approvals, governmental authorizations, trade secrets or
other similar rights of others.  The Company and its subsidiaries have taken
reasonable security measures to protect the secrecy, confidentiality and value
of all of their Intellectual Property Rights.

                                       7
<PAGE>

     2.14 Environmental Laws.

     (a)  Except as would not, individually or in the aggregate, have a Material
Adverse Effect, the Company and its subsidiaries (1) are in compliance with any
                                                  -
and all Environmental Laws, (2) have received all permits, licenses or other
                             -
approvals required of them under applicable Environmental Laws to conduct their
respective businesses, and (3) are in compliance with all terms and conditions
                            -
of any such permit, license or approval, except in each case where the failure
could not reasonably be expected to have a Material Adverse Effect. To the
knowledge of the Company, with respect to the Company (A) there are no past or
                                                       -
present releases of any Hazardous Materials into the environment, actions,
activities, circumstances, conditions, events, incidents, or contractual
obligations which may give rise to any common law environmental liability or any
liability under any Environmental Law in any material respect and (B) the
                                                                   -
Company has not received any notice with respect to the foregoing, nor is any
action pending or to the Company's knowledge, threatened in connection with the
foregoing, except in each case where the condition or obligation could not
reasonably be expected to have a Material Adverse Effect. The term
"Environmental Laws" means all federal, state, local or foreign laws
regulations, codes, orders, decrees, judgments or injunctions issued promulgated
or approved or entered thereunder relating to pollution or protection of human
health or the environment (including, without limitation, ambient air, surface
water, groundwater, land surface or subsurface strata), including, without
limitation, laws relating to emissions, discharges, releases or threatened
releases of chemicals, pollutants, contaminants, or toxic or hazardous
substances or wastes (collectively, "Hazardous Materials") into the environment,
or otherwise relating to the manufacture, processing, distribution, use,
treatment, storage, disposal, transport or handling of Hazardous Materials, as
well as all authorizations, codes, decrees, demands or demand letters,
injunctions, judgments, licenses, notices or notice letters, orders, permits,
plans or regulations issued, entered, promulgated or approved thereunder.

     (b)  Other than those that are or were stored, used or disposed of in
compliance with applicable law, to the knowledge of the Company, no Hazardous
Materials are contained on or about any real property currently owned, leased or
used by the Company, and no Hazardous Materials were released on or about any
real property previously owned, leased or used by the Company during the period
the property was owned, leased or used by the Company.

     (c)  To the knowledge of the Company, there are no underground storage
tanks on or under any real property owned, leased or used by the Company or any
of its subsidiaries that are not in compliance with applicable law.

     2.15 Regulatory Permits; Compliance.  The Company possesses all franchises,
grants, authorizations, licenses permits, easements, consents, certificates,
approvals and orders necessary to own, lease and operate its properties and to
conduct its

                                       8
<PAGE>

business as currently being conducted (collectively, the "Company Permits"),
except where the failure to obtain a Company Permit could not reasonably be
expected to have a Material Adverse Effect. There is no action pending, or to
the knowledge of the Company, threatened regarding the suspension or
cancellation of any of the Company Permits. The Company is not in conflict with,
or in default or violation of, any of the Company Permits except where such
violation could not reasonably be expected to have a Material Adverse Effect.
The Company has not received any notification with respect to possible
conflicts, defaults, or violations of applicable laws.

     2.16  Investment Company Status. The Company is not and upon consummation
of the sale of the Common Stock will not be an "investment company," a company
controlled by an "investment company" or an "affiliated person" of, or
"promoter" or "principal underwriter" for, an "investment company" as such terms
are defined in the Investment Company Act of 1940, as amended.

     2.17  Accuracy of Information. The information that has been furnished to
the Investors is true and correct and accurate in all material respects as of
the date hereof except for financial data that is accurate as of the date shown
therein, and the Company has not omitted to state any material fact necessary in
order to make the statements made herein or therein, in light of the
circumstances under which they were made, not misleading. No event or
circumstance has occurred or information exists with respect to the Company or
its business, properties, operations or financial condition, which, under
applicable law, rule or regulation, requires public disclosure or announcement
by the Company but which has not been so publicly disclosed or announced.

     2.18  Labor Disturbances. No labor disturbance by the employees of the
Company exists, or to the knowledge of the Company, is imminent which could
reasonably be expected to have a Material Adverse Effect.

     2.19  Internal Accounting Controls. The Company maintain s a system of
internal accounting controls sufficient to provide reasonable assurances that:
(i) transactions are recorded as necessary to permit preparation of financial
 -
statements in conformity with United States generally accepted accounting
principles and to maintain accountability for assets; (ii) transactions are
                                                       --
executed in accordance with management's general or specific authorization;
(iii) access to assets is available only if permitted in accordance with
 ---
management's general or specific authorization; and (iv) the recorded
                                                     --
accountability for amounts is compared with existing assets at reasonable
intervals and appropriate action is taken with respect to any differences.

     2.20  S-3 Registration. The Company is currently eligible to register
secondary offerings of securities, including the resale of the Shares, on a
registration statement on Form S-3 under the 1933 Act.

                                       9
<PAGE>

     2.21  Use of Proceeds. The proceeds received from the sale of the Shares
shall be used for repayment of indebtedness. This indebtedness includes amounts
outstanding under the Company's secured credit facility with PNC Bank, National
Association and a loan made to the Company by an affiliate of Jeffrey J. Jensen,
one of its directors. Pending these uses, the remaining net proceeds of the sale
of Shares will be invested in short-term investment-grade, interest-bearing
securities or accounts. Except as set forth in Schedule 2.20, no compensation is
payable in connection with the sale of the Shares.

     2.22  No Material Adverse Changes.  Since the respective dates of which
information was given in the investment materials, except as otherwise
specifically stated therein, there has been no (i) material adverse change in
the business, results of operations, assets, prospects, or financial condition
of the Company, taken as a whole, whether or not arising in the ordinary course
of business, or (ii) dividend or distribution of any kind declared, paid or made
by the Company on its capital stock.

     2.23  Listing and Maintenance Requirements Compliance. The principal market
on which the Common Stock is currently traded is Nasdaq. The Company has not in
the three (3) years preceding the date hereof received notice (written or oral)
from Nasdaq (or any stock exchange, market or trading facility on which the
Common Stock is or has been traded or listed (or on which it has been quoted))
to the effect that the Company is not in compliance with the listing or
maintenance requirements of any such market, exchange or trading facility. The
Company is not aware of any facts that would reasonably lead to delisting or
suspension of the Common Stock by Nasdaq. After giving effect to the
transactions contemplated by this Agreement and the Registration Rights
Agreement, the Company is and will be in compliance with all such maintenance
requirements.

     2.24  Title. Except as disclosed on Schedule 2.24, the Company has good and
valid title to all real property and personal property owned by it which is
material to the business of the Company, in each case free and clear of all
liens and encumbrances, except for liens that do not materially affect the value
of such property and do not interfere with the use made and proposed to be made
of such property by the Company. Any real property and facilities held under
lease by the Company are held by it under valid, subsisting and enforceable
leases, with such exceptions as are not material and do not interfere with the
use made and proposed to be made of such property and facilities by the Company.

     2.25  Insurance. The Company is insured by insurers of recognized financial
responsibility against such losses and risks and in such amounts as management
of the Company believes to be prudent and customary in the business in which the
Company is engaged. The Company has no reason to believe that it will not be
able to renew its existing insurance coverages as and when such coverage expires
or to obtain similar coverage from similar insurers as may be necessary to
continue its business, at a cost that

                                       10
<PAGE>

would not materially and adversely affect the condition, financial or otherwise,
or the earnings, business or operations of the Company, taken as a whole.

     2.26 Registration Rights; Rights of Participation. Except as set forth in
Section 2.1(b) of the Registration Rights Agreement, the Company has not granted
or agreed to grant any Person any rights (including "piggy-back" registration
rights) to have any securities of the Company registered with the Commission or
any other governmental authority which have not been satisfied. Additionally, no
person, including, but not limited to, current or former stockholders of the
Company, underwriters, brokers or agents, has any right of first refusal,
preemptive right, right of participation, or any similar right to participate in
the transactions contemplated by this Agreement or the Registration Rights
Agreement.

     3.  Representations and Warranties of Investor.

     Each Investor hereby represents and warrants, severally and not jointly, to
the Company as follows:

     3.1 Organization and Standing; Power.

     (a) With respect to each Investor that is an entity, such Investor is an
entity duly organized, validly existing, and in good standing under the laws of
the jurisdiction in which it is formed and has all requisite power and authority
and all material qualifications, licenses, permits and authorizations necessary
to own and operate its properties, to carry on its business as now conducted and
as proposed to be conducted through the current fiscal year and to carry out the
transactions contemplated by this Agreement. Such Investor has all requisite
power to execute and deliver this Agreement, the Registration Rights Agreement
and the other agreements contemplated hereby to which it is a party, and to
carry out and perform its obligations under the terms of this Agreement.

     (b) With respect to each Investor who is a natural person, such Investor
has full right, power, authority and capacity to execute and deliver this
Agreement, the Registration Rights Agreement and the other agreements
contemplated hereby, and to carry out and perform such Investor's obligations
under the terms of this Agreement.

     3.2 Authorization. This Agreement, the Registration Rights Agreement and
each of the other agreements contemplated hereby to which an Investor is a
party, when executed and delivered by the Investor and the Company, will
constitute valid and legally binding obligations of the Investor, enforceable
against the Investor in accordance with their terms, subject to laws of general
application relating to bankruptcy, insolvency or creditors' rights and rules of
law governing specific performance, injunctive relief or other equitable
remedies.

                                       11
<PAGE>

     3.3 Experience. The Investor has such knowledge and experience in financial
and business matters that it is capable of evaluating the merits and risks of
its investment in the Company and has the capacity to protect its own interests.
The Investor acknowledges that investment in the Shares, the Warrants and the
Warrant Shares is a speculative risk. The Investor is able to fend for itself in
the transactions contemplated by this Agreement, can bear the economic risk of
its investment in the Shares, the Warrants and the Warrant Shares (including
possible complete loss of such investment) for an indefinite period of time and
has such knowledge and experience in financial and business matters that it is
capable of evaluating the merits and risks of the investment in the Shares, the
Warrants and the Warrant Shares. The Investor understands that nothing in this
Agreement, the Registration Rights Agreement or the Warrants or any other
materials presented to the Investor in connection with the purchase and sale of
the Shares, the Warrants and the Warrant Shares constitutes legal, tax or
investment advice. The Investor has consulted such legal, tax and investment
advisors as such Investor, in its sole discretion, has deemed necessary or
appropriate.

     3.4 Investment Purpose. The Investor is acquiring the Shares, the Warrants
and the Warrant Shares for investment for its own account, and not with a view
to, or for resale in connection with, any distribution thereof. The Investor
understands that the Shares, the Warrants and the Warrant Shares have not been
registered under the Securities Act of 1933, as amended (the "1933 Act"), by
reason of a specific exemption from the registration provisions of the 1933 Act,
the availability of which depends upon, among other things, the bona fide nature
of the investment intent and the accuracy of such Investor's representations as
expressed herein. The Investor understands that the Shares, the Warrants and the
Warrant Shares are characterized as "restricted securities" under the federal
securities laws inasmuch as they are being acquired from the Company in a
transaction not involving any public offering and that under such laws and
applicable regulations, the Shares may be resold without registration under the
1933 Act only in certain limited circumstances. The Investor shall not, directly
or indirectly, offer, sell, pledge, transfer or otherwise dispose of (or solicit
any offers to buy, purchase or otherwise acquire or take a pledge of) any of the
Shares, the Warrants or the Warrant Shares except in compliance with the 1933
Act, applicable state securities laws and the respective rules and regulations
thereunder.

     3.5 Access to Data. The Investor and its representatives have been afforded
access to corporate books, financial statements, records, contracts, documents
and other information concerning the Company (to the extent such exists), and to
its offices and facilities, have been afforded an opportunity to ask such
questions of the Company's officers, employees, agents, accountants and
representatives concerning the Company's existing and proposed business,
operations, financial condition, assets, liabilities and other relevant matters
as they have deemed necessary or desirable, and have been given all such
information as has been requested, in order to evaluate the merits and risks of
the prospective investments contemplated herein. The Investor further represents
and

                                       12
<PAGE>

acknowledges that it has been solely responsible for its own "due diligence"
investigation of the Company and its management and business, for its own
analysis of the merits and risks of this investment, and for its own analysis of
the fairness and desirability of the terms of the investment. The foregoing,
however, does not limit or modify the representations and warranties of the
Company in Section 2 hereof.

     3.6 Residency. For purposes of the application of state securities laws,
the Investor represents and warrants to the Company that it is a bona fide
resident of, or a duly formed entity domiciled in, the state or country set
forth in its address opposite its name on Exhibit A hereto.

     3.7 Accredited Investor. The Investor is an accredited investor within the
meaning of Rule 501(a) of Regulation D of the Securities and Exchange Commission
and has substantial experience in evaluating and investing in private placement
transactions of securities in companies similar to the Company so that the
Investor is capable of evaluating the merits and risks of its investment in the
Company and has the capacity to protect its own interests.

     3.8 Not an Affiliate or Group. Except as specified on Exhibit A, the
Investor represents that it is not under the control of, controlled by or under
common control with any other Investor, and the Investor represents that it,
along with any other Investor or Investors, is not a Person or a Group under
Section 13(d)(3) of the Securities Exchange act of 1934.

     3.9 Restrictive Legends. The Investors agree that, so long as the Shares,
the Warrants and the Warrant Shares remain restricted securities, the Company
shall place a restrictive legend on the certificate(s) representing them in
substantially the following forms:

         (a) Shares:

         "THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN
         REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, AND MAY NOT BE
         TRANSFERRED WITHOUT REGISTRATION UNDER SUCH ACT OR AN OPINION OF
         COUNSEL REASONABLY ACCEPTABLE TO THE COMPANY THAT SUCH REGRISTRATION IS
         NOT REQUIRED."

         (b) Warrants:

         "THIS WARRANT AND ANY SECURITIES ACQUIRED UPON EXERCISE OF THIS WARRANT

                                       13
<PAGE>

         HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED,
         OR ANY STATE SECURITIES LAWS. THE SECURITIES MAY NOT BE OFFERED FOR
         SALE, SOLD, TRANSFERRED OR ASSIGNED IN THE ABSENCE OF AN EFFECTIVE
         REGISTRATION STATEMENT FOR THE SECURITIES UNDER SUCH ACT OR APPLICABLE
         STATE SECURITIES LAWS OR PURSUANT TO AN APPLICABLE EXEMPTION TO THE
         REGISTRATION REQUIREMENTS OF SUCH ACT AND SUCH LAWS."

         (c) Warrant Shares:

         "THE TRANSFER OF THE SHARES REPRESENTED BY THIS CERTIFICATE IS
         RESTRICTED PURSUANT TO THE TERMS OF A COMMON STOCK PURCHASE WARRANT
         DATED SEPTEMBER 30, 2001, ISSUED BY RMH TELESERVICES, INC., A COPY OF
         WHICH IS AVAILABLE FOR INSPECTION AT THE PRINCIPAL OFFICE OF RMH
         TELESERVICES, INC. TRANSFER MAY NOT BE MADE EXCEPT IN ACCORDANCE WITH
         THE TERMS OF THE COMMON STOCK PURCHASE WARRANT. IN ADDITION, NO SALE,
         OFFER TO SELL OR TRANSFER OF THE SHARES REPRESENTED BY THIS CERTIFICATE
         SHALL BE MADE UNLESS A REGISTRATION STATEMENT UNDER THE SECURITIES ACT
         OF 1933, AS AMENDED (THE "1933 ACT"), WITH RESPECT TO SUCH SHARES IS
         THEN IN EFFECT OR AN EXEMPTION FROM THE REGISTRATION REQUIREMENTS OF
         THE 1933 ACT IS THEN IN FACT APPLICABLE TO SUCH SHARES."

    3.10 Transactions in Common Stock. Investor has not, during the 30 trading
days immediately preceding the Closing Date, sold or established a short
position in any shares of the Common Stock or other capital stock of the
Company.

    3.11 No General Solicitation. Investor did not learn of the investment in
the Common Stock as a result of any public advertising or general solicitation.

                                       14
<PAGE>

     4.  Registration Rights and Termination Events.

     4.1 Registration Rights. The Shares and the Warrant Shares shall have the
registration rights set forth in the Registration Rights Agreement,
substantially in the form as set forth in Exhibit C attached hereto.

     4.2 Termination Events. Upon the declaration of a Termination Event (as
defined the Registration Rights Agreement), each Investor will receive from the
Company warrants to purchase shares of Common Stock of the Company in an amount
such that the number of Warrants that each Investor purchased at Closing plus
the warrants received by such Investor pursuant to this Section 4.2 shall, in
the aggregate, be equal to the number of Shares of Common Stock purchased by
such Investor at the Closing (the "Additional Warrants"). The Additional
Warrants will be exercisable at a price equal to 125% of the Stock Price and
will have a five (5) year life from the date of issuance and will be
substantially similar in form and substance to the Warrants. For purposes of
this Section 4.2, Stock Price means the (1) the five (5) day trading average of
                                         -
the closing bid price of the Company's common stock on the trading days prior to
the Closing Date or (2) the closing bid price on the trading day immediately
                     -
preceding the Closing Date, whichever is less.

     5.  Closing Conditions.

     5.1 Conditions to the Company's Obligation to Sell. The Company's
obligation to sell and deliver the Shares and the Warrants to the Investors
shall, unless waived by the Company, be subject to the satisfaction, with
respect to each Investor, prior to or on the Closing Date, of each of the
following conditions:

         (a) Each Investor shall have executed this Agreement and the
     Registration Rights Agreement and delivered the same to the Company.

         (b) Each Investor shall have delivered to the Company the purchase
     price for the Shares and the Warrants being purchased by such Investor at
     the Closing by wire transfer of immediately available funds pursuant to the
     wire instructions provided by the Company.

         (c) The representations, covenants and warranties contained in Section
     3 hereof shall be true and correct in all material respects at and as of
     the Closing as though then made, except to the extent of changes caused by
     the transactions expressly contemplated herein, and each Investor shall
     have performed, satisfied and complied in all material respects with the
     covenants, agreements and conditions required by this Agreement and the
     Registration Rights Agreement to be performed, satisfied and complied with
     by such Investor at or prior to the Closing.

                                       15
<PAGE>

     5.2 Conditions to Each Investor's Obligation to Purchase. Each Investor's
obligation hereunder to purchase the Shares and the Warrants at the Closing
shall, unless waived by such Investor, be subject to the satisfaction, prior to
or on the Closing Date, of each of the following conditions:

         (a) The Company and each other Investor shall have executed this
     Agreement and the Registration Rights Agreement and any other transaction
     document (to the extent a party thereto), including, in the case of the
     Company, the Warrants, and delivered the same to such Investor.

         (b) The representations, covenants and warranties contained in Section
     2 hereof shall be true and correct in all material respects at and as of
     the Closing as though then made, except to the extent of changes caused by
     the transactions expressly contemplated herein, and the Company shall have
     performed, satisfied and complied with the covenants, agreements and
     conditions required by this Agreement, the Registration Rights Agreement
     and the Warrants to be performed, satisfied and complied with by the
     Company at or prior to the Closing.

         (c) Each Investor shall have received from Wolf, Block, Schorr and
     Solis-Cohen LLP, counsel for the Company, an opinion substantially as set
     forth in Exhibit D attached hereto, which shall be addressed to Investors
     and dated as of the Closing Date.

         (d) The Company shall have delivered to the Investors all of the
     following documents, which shall be satisfactory in form and substance to
     the Investors:

             (1) An Officer's Certificate, executed by the Company's Chief
         Executive Officer and Chief Financial Officer and dated the Closing
         Date, stating that the conditions specified in Section 5.2(b) have been
         fully satisfied;

             (2) Certified copies of the resolutions duly adopted by the
         Company's Board of Directors authorizing the execution, delivery and
         performance of this Agreement, the Registration Rights Agreement and
         the Warrants and each of the other agreements contemplated hereby, the
         issuance and sale of the Shares, the Warrants and the Warrant Shares,
         and all other transactions contemplated by this Agreement, the
         Registration Rights Agreement and the Warrants;

             (3) Copies of all third party and governmental consents, approvals
         and filings required in connection with the consummation of the
         transactions hereunder (including, without limitation, all blue sky law

                                       16
<PAGE>

         filings required to be made prior to the Closing (provided, that the
         Company agrees to deliver copies of all other required blue sky filings
         within 10 days of the Closing) and waivers of all preemptive rights and
         rights of first refusal, if any);

             (4) The legal opinion referred to in Section 5.2(c) hereof;

             (5) Certificates representing the Shares and the Warrants as
         described in Section 1 hereof; and

             (6) Such other documents relating to the transactions contemplated
         by this Agreement as the Investors may reasonably request before the
         Closing.

     Any condition specified in this Section 5.2 may be waived with respect to
the Investors only if consented to in writing by the Investors granting such
waiver. In furtherance of the foregoing, if the Company does not satisfy all of
the conditions set forth in this Section 5.2, the Investors will nevertheless
have the option to purchase the Shares and the Warrants at the Closing.

     6.  Right of First Refusal.

     6.1 Right of First Refusal. Subject to the terms and conditions contained
in this Section 6, the Company hereby grants to each Investor the right of first
refusal, for 180 days after the Closing Date, to purchase such Investor's Pro
Rata Portion of any New Securities (as defined below) which the Company may,
from time to time, propose to sell and issue. An Investor's "Pro Rata Portion"
for purposes of this Section 6.1 is equal to the fraction obtained by dividing
(a) the number of Shares held by such Investor by (b) the aggregate number of
 -                                                 -
shares of Common Stock then outstanding, assuming in each case the conversion,
exercise or exchange of all securities by their terms convertible into or
exercisable for Common Stock and the exercise of all options to purchase or
rights to subscribe for Common Stock or such convertible or exchangeable
securities, whether or not the terms of such securities or rights then permit
such conversion, exercise or exchange.

     6.2 Definition of New Securities. Except as set forth below, "New
Securities" shall mean any shares of capital stock of the Company, and rights,
options or warrants to purchase said shares of capital stock, and securities of
any type whatsoever that are, or may become, convertible into said shares of
capital stock. Notwithstanding the foregoing, "New Securities" does not include
(i) securities offered in an underwritten public offering pursuant to a
 -
registration statement under the 1933 Act, (ii) all shares of Common Stock,
                                            --
warrants or options to purchase Common Stock or other securities issued upon the
approval of the Board of Directors to employees, officers, directors and

                                       17
<PAGE>

consultants of the Company (x) who have provided or will provide bona fide
                            -
services to the Company not in connection with the offer or sale of securities
in a capital raising transaction and (y) who do not, directly or indirectly,
                                      -
promote or maintain a market for the Company's securities, pursuant to any plan
or arrangement approved by the Board of Directors or the shareholders of the
Company, (iii) all securities issued to lending or leasing institutions upon the
          ---
approval of the Board of Directors in connection with loans from or leasing
transactions with such institutions, (iv) stock issued pursuant to any private
                                      --
placement completed on substantially similar terms or within 45 days of the
Closing Date, or (v) stock issued in connection with any merger or acquisition
                  -
by the Company.

     6.3 Notice of Right. In the event the Company proposes to undertake an
issuance of New Securities, it shall give each Investor written notice of its
intention, describing the type of New Securities and the price and terms upon
which the Company proposes to issue the same. Each Investor shall have 15 days
from the date of receipt of any such notice to agree to purchase shares of such
New Securities (up to the amount referred to in Section 6.1), for the price and
upon the terms specified in the notice, which price and terms shall be the same
as are applicable to the investors purchasing the New Securities, by giving
written notice to the Company and stating therein the quantity of New Securities
to be purchased.

     6.4 Exercise of Right. If any Investor exercises its right of first refusal
hereunder, the closing of the purchase of the New Securities by such Investor
with respect to which such right has been exercised shall take place on the date
set by the Company for the sale of New Securities; provided that such closing
shall not occur prior to the date 20 days following the date of the written
notice provided to the Investors, and provided, further, that the date of such
closing shall be extended in order to comply with applicable laws and
regulations.

     6.5 Lapse and Reinstatement of Right. In the event a Investor fails to
exercise the right of first refusal provided in Section 6.1 within said 15 day
period, the Company shall have 60 days thereafter to sell the New Securities not
elected to be purchased by such Investor at the price and upon the terms no more
favorable to the purchasers of such securities than specified in the Company's
notice. In the event the Company has not sold the New Securities or entered into
an agreement to sell the New Securities within said 60 day period, the Company
shall not thereafter issue or sell any New Securities without first offering
such securities to the Investors in the manner provided above.

     7.  Miscellaneous.

     7.1 Governing Law. This Agreement shall be governed by and construed under
the laws of the Commonwealth of Pennsylvania, without giving effect to any

                                       18
<PAGE>

choice of law or conflict of law provision or rule (whether of the Commonwealth
of Pennsylvania or any other jurisdiction) that would cause the application of
the laws of any jurisdiction other than the State of Pennsylvania.

     7.2 Expenses. The Company and each of the Investors shall bear its own
expenses in connection with the transactions contemplated by this Agreement,
except that the Company shall reimburse the Investors for out-of-pocket
expenses, including legal fees and due diligence expenses, not to exceed $50,000
in the aggregate.

     7.3 Survival. The representations, warranties, covenants, and agreements
made herein by the Company and each Investor shall survive any investigation
made by the Company or any Investor and shall survive the Closing. All
statements as to factual matters contained in any certificate or other
instrument delivered by or on behalf of the Company or each Investor pursuant
hereto shall be deemed to be representations and warranties by the Company or
such Investor, as appropriate, hereunder as of the date of such certificate or
instrument.

     7.4 Successors and Assigns. Except as otherwise expressly provided herein,
the provisions hereof shall inure to the benefit of, and be binding upon, the
successors, assigns, heirs, executors, and administrators of the parties hereto.

     7.5 Entire Agreement. This Agreement, including the Schedules and Exhibits
hereto, constitute the full and entire understanding and agreement among the
parties with regard to the subjects hereof and no party shall be liable or bound
to any other party in any manner by any representations, warranties, covenants,
or agreements except as specifically set forth herein or therein. Nothing in
this Agreement, express or implied, is intended to confer upon any party, other
than the parties hereto and their respective successors and assigns, any rights,
remedies, obligations, or liabilities under or by reason of this Agreement,
except as expressly provided herein.

     7.6 Assignment and Transfer. The Investors may transfer such Shares,
Warrants and Warrant Shares in whole or in part, to another person or entity and
may, in connection with such transfer, assign its rights in whole or in part
under this Agreement in accordance with the provisions of this Section 7.6. The
Company agrees to execute and deliver such instruments, documents and
certificates as the Investors, holders or any such transferees may reasonably
request in order to document the transfer in whole or in part of rights
hereunder, which instruments, documents and certificates shall be satisfactory
in form and substance to counsel for the Investors, or holders or such
transferees. Any such transfer shall be subject to compliance with applicable
federal and state securities laws.

     7.7 Amendment and Waiver. Any term of this Agreement may be amended and the
observance of any term of this Agreement may be waived (either generally or in a

                                       19
<PAGE>

particular instance and either retroactively or prospectively) only with the
written consent of the Company and Investors holding two-thirds of the Shares
then held by the Investors.

     7.8 Notices. All notices or other communications to a party required or
permitted hereunder shall be in writing and shall be delivered personally or by
telecopy (receipt confirmed) to such party (or, in the case of an entity, to an
executive officer of such party) or shall be sent by a reputable express
delivery service or by certified mail, postage prepaid with return receipt
requested, addressed as follows:

     If to an Investor:

         To the address set forth on Exhibit A or such other address as may be
         designated in writing hereafter, in the same manner, by such Investor.

     with a copy to:

         SAFECO
         SAFECO Plaza, T-18
         Seattle, WA 98115
         Attention: Steven J. Cuevas
         Fax: 206-545-6277

     and with a copy to:

         Patricia Bartholomew, Esq.
         ThinkEquity Partners, LLC
         222 South Ninth Street, Suite 2800
         Minneapolis, Minnesota 55402
         Fax: 612-692-8250

     if to the Company:

         RMH Teleservices, Inc.
         40 Morris Avenue
         Bryn Mawr, PA 19010
         Attention: John A. Fellows
         Fax: 610-520-5354

                                       20
<PAGE>

     with a copy to:

         Wolf, Block, Schorr and Solis-Cohen LLP
         1650 Arch Street
         22nd Floor
         Philadelphia, PA 19103-2097
         Attention: John M. Coogan, Jr.
         Fax: 215-977-2334

     Any party may change the above-specified recipient and/or mailing address
by notice to all other parties given in the manner herein prescribed.  All
notices shall be deemed given on the day when actually delivered as provided
above (if delivered personally or by telecopy) or on the day shown on the return
receipt (if delivered by mail or delivery service).

     7.9 Counterparts. This Agreement may be executed in any number of
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one instrument. A facsimile signature shall be
considered due execution and shall be binding upon the signatory thereto with
the same force and effect as if the signature were an original, not a facsimile
signature.

     IN WITNESS WHEREOF, the Company and the Investors have executed this
Agreement as of the date first written above.

                                        RMH TELESERVICES, INC.

                                        By: John A. Fellows
                                            ------------------------------------
                                        Name: John A. Fellows
                                        Title: Chief Executive Officer

                                      21
<PAGE>

                            INVESTOR EXECUTION PAGE

                                  INVESTOR SIGNATURE

                                   /s/ Thomas M. Kyle
                                  ----------------------------------------
                                  Investor (Signature)

                                   Ardsley Offshore Fund, LTD.
                                  ----------------------------------------
                                  Print Name

                                  ________________________________________
                                  Print Name (If more than one investor)

                                  Ardsley Advisory Partners
                                  ----------------------------------------
                                  262 Harbor Drive
                                  ----------------------------------------
                                  Stamford, CT  06902
                                  ----------------------------------------
                                  Address

                                  Dollar Amount of Investment: $800,010.42
                                                                ----------

                                  Number of Shares Subscribed: 82,974
                                                               -----------

                                  State of Residence/Domicile: BVI
                                                               -----------

                                  TIN/SSN: N/A
                                           -------------------------------

     Status as an "Accredited Investor". The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____  (i)   A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____  (ii)  A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

       X   (iii) A bank, insurance company, registered investment company,
     ----
business development company, small business investment company or employee
benefit plan.

     ____  (iv)  A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____  (v)    A private business development company.

     ____  (vi)   An organization described in Section 501(c)(3) of the Internal
Revenue Code with assets in excess of $5,000,000.

     ____  (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____  (viii) A trust with assets in excess of $5,000,000.

     ____  (ix)   A director or an executive officer of the Company.

     ____  (x)    An entity in which all of the equity owners are accredited
investors.

     ____  (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                     -23-
<PAGE>

                            INVESTOR EXECUTION PAGE

                              INVESTOR SIGNATURE

                              /s/ Thomas M. Kyle
                              ---------------------------------------
                              Investor (Signature)

                              Ardsley Partners Fund I, L.P.
                              -----------------------------------------
                              Print Name

                              Print Name (If more than one investor)
                              -----------------------------------------
                              Ardsley Advisory Partners
                              -----------------------------------------
                              262 Harbor Drive - 4th Floor
                              -----------------------------------------
                              Stamford, CT  06902
                              -----------------------------------------
                              Address

                              Dollar Amount of Investment:  $500,008.92
                                                             ----------

                              Number of Shares Subscribed:  51,859
                                                            -----------

                              State of Residence/Domicile:  CT
                                                            -----------

                              TIN/SSN:  13-3478176
                                        -------------------------------

     Status as an "Accredited Investor". The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____   (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____   (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

        X   (iii)  A bank, insurance company, registered investment company,
      ----
business development company, small business investment company or employee
benefit plan.

     ____   (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____   (v)    A private business development company.

     ____   (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

     ____   (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____   (viii) A trust with assets in excess of $5,000,000.

     ____   (ix)   A director or an executive officer of the Company.

     ____   (x)    An entity in which all of the equity owners are accredited
investors.

     ____   (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                              INVESTOR SIGNATURE

                              /s/ Thomas M. Kyle
                              -------------------------------------------
                              Investor (Signature)

                              Ardsley Partners Fund, II, L.P.
                              -------------------------------------------
                              Print Name

                              -------------------------------------------
                              Print Name (If more than one investor)

                              Ardsley Advisory Partners
                              -------------------------------------------
                              262 Harbor Drive - 4th Floor
                              -------------------------------------------
                              Stamford, CT  06902
                              -------------------------------------------

                              Address
                              -------------------------------------------
                              Dollar Amount of Investment:  $1,000,008.20
                                                             ------------

                              Number of Shares Subscribed:  103,717
                                                            -------------

                              State of Residence/Domicile:  CT
                                                            -------------

                              TIN/SSN:  13-3476175
                                        ---------------------------------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____  (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____  (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

        X  (iii)  A bank, insurance company, registered investment company,
      ----
business development company, small business investment company or employee
benefit plan.

     ____  (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____  (v)    A private business development company.

     ____  (vi)   An organization described in Section 501(c)(3) of the Internal
Revenue Code with assets in excess of $5,000,000.

     ____  (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____  (viii) A trust with assets in excess of $5,000,000.

     ____  (ix)   A director or an executive officer of the Company.

     ____  (x)    An entity in which all of the equity owners are accredited
investors.

     ____  (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                              INVESTOR SIGNATURE

                              /s/ Thomas M. Kyle
                              -------------------------------------------
                              Investor (Signature)

                              Ardsley Institutional Fund, L.P.
                              -------------------------------------------
                              Print Name

                              -------------------------------------------
                              Print Name (If more than one investor)

                              Ardsley Advisory Partners
                              -------------------------------------------
                              262 Harbor Drive
                              -------------------------------------------
                              Stamford, CT  06902
                              -------------------------------------------
                              Address

                              Dollar Amount of Investment:  $500,008.92
                                                             ------------

                              Number of Shares Subscribed:  51,859
                                                            -------------

                              State of Residence/Domicile:  CT
                                                            -------------

                              TIN/SSN:  06-1399855
                                        ---------------------------------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____    (i)      A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____    (ii)     A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

        X    (iii)    A bank, insurance company, registered investment company,
      ----
business development company, small business investment company or employee
benefit plan.

     ____     (iv)    A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____     (v)     A private business development company.

     ____     (vi)    An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

     ____     (vii)   A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____     (viii)  A trust with assets in excess of $5,000,000.

     ____     (ix)    A director or an executive officer of the Company.

     ____     (x)     An entity in which all of the equity owners are accredited
investors.

     ____     (xi)    A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                              INVESTOR SIGNATURE

                              /s/ Thomas M. Kyle
                              -------------------------------------------
                              Investor (Signature)

                              Augusta Partners, L.P.
                              -------------------------------------------
                              Print Name

                              -------------------------------------------
                              Print Name (If more than one investor)

                              Ardsley Advisory Partners
                              -------------------------------------------
                              262 Harbor Drive
                              -------------------------------------------
                              Stamford, CT  06902
                              -------------------------------------------
                              Address

                              Dollar Amount of Investment:  $600,002.99
                                                             ------------

                              Number of Shares Subscribed:  62,230
                                                            -------------

                              State of Residence/Domicile:  NY
                                                            -------------

                              TIN/SSN:  51-0375786
                                        ---------------------------------

     Status as an "Accredited Investor". The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____    (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____    (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

        X    (iii)  A bank, insurance company, registered investment company,
     -----
business development company, small business investment company or employee
benefit plan.

     ____    (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.

<PAGE>

     ____   (v)    A private business development company.

     ____   (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

     ____   (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____   (viii) A trust with assets in excess of $5,000,000.

     ____   (ix)   A director or an executive officer of the Company.

     ____   (x)    An entity in which all of the equity owners are accredited
investors.

     ____   (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ Donald M. Constable
                                     -----------------------
                                     Investor (Signature)

                                     Constable Capital, L.L.C.
                                     -------------------------
                                     Print Name

                                     Donald M. Constable, President
                                     -------------------------------------
                                     Print Name (If more than one investor)

                                     19455 Cedarhurst
                                     -------------------------------------
                                     Deephaven, MN  55391
                                     -------------------------------------
                                     Address

                                     Dollar Amount of Investment:  $1,000,008.20
                                                                    ------------

                                     Number of Shares Subscribed:  103,717
                                                                   -------

                                     State of Residence/Domicile:  MN
                                                                   --

                                     TIN/SSN:  41-1987121
                                               ----------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____   (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____   (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

     ____   (iii)  A bank, insurance company, registered investment company,
business development company, small business investment company or employee
benefit plan.

     ____   (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.

     ____   (v)    A private business development company.
<PAGE>

     ____   (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

       X    (vii)  A corporation, Massachusetts or similar business trust, or
     ----
partnership with assets in excess of $5,000,000.

     ____   (viii) A trust with assets in excess of $5,000,000.

     ____   (ix)   A director or an executive officer of the Company.

       X    (x)    An entity in which all of the equity owners are accredited
     ----
investors.

     ____   (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ Ronald L. Spaulding
                                     -----------------------
                                     Investor (Signature)
                                     SAFECO Common Stock Trust
                                     Growth Opportunities Fund
                                     Ronald L. Spaulding
                                     -------------------
                                     Print Name

                                     -------------------------------------
                                     Print Name (If more than one investor)

                                     601 Union Street, Suite 2500
                                     ----------------------------
                                     Seattle, WA  98101
                                     ------------------
                                     Address

                                     Dollar Amount of Investment:  $9,999,997.56
                                                                    ------------

                                     Number of Shares Subscribed:  1,037,172
                                                                   ---------

                                     State of Residence/Domicile:  DE
                                                                   --

                                     TIN/SSN:  91-0824820
                                               ----------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____   (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____   (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

       X    (iii)  A bank, insurance company, registered investment company,
     ----
business development company, small business investment company or employee
benefit plan.

     ____   (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.

     ____   (v)    A private business development company.
<PAGE>

     ____   (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

     ____   (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____   (viii) A trust with assets in excess of $5,000,000.

     ____   (ix)   A director or an executive officer of the Company.

     ____   (x)    An entity in which all of the equity owners
are accredited investors.

     ____   (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ Thomas M. Kyle
                                     ------------------
                                     Investor (Signature)

                                     HH Managed Account I, LTD.
                                     --------------------------
                                     Print Name

                                     -------------------------------------
                                     Print Name (If more than one investor)

                                     Ardsley Advisory Partners
                                     -------------------------
                                     262 Harbor Drive
                                     ----------------
                                     Stamford, CT  06902
                                     -------------------
                                     Address

                                     Dollar Amount of Investment:  $600,002.99
                                                                    ----------

                                     Number of Shares Subscribed:  62,230
                                                                   ------

                                     State of Residence/Domicile:  BVI
                                                                   ---

                                     TIN/SSN:  N/A
                                               ---

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____   (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____   (ii)   A natural person whose individual income
was in excess of $200,000, or whose joint income with his or her spouse was in
excess of $300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

       X    (iii)  A bank, insurance company, registered investment company,
     ----
business development company, small business investment company or employee
benefit plan.

     ____   (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____   (v)    A private business development company.

     ____   (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

     ____   (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____   (viii) A trust with assets in excess of $5,000,000.

     ____   (ix)   A director or an executive officer of the Company.

     ____   (x)    An entity in which all of the equity owners are accredited
investors.

     ____   (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ Paul J. Solit
                                     -----------------
                                     Investor (Signature)

                                     Potomac Capital Partners, LP
                                     ----------------------------
                                     Print Name

                                     _____________________________________
                                     Print Name (If more than one investor)

                                     153 East 53rd Street, 26th Floor
                                     --------------------------------
                                     New York, NY  10022
                                     -------------------
                                     Address

                                     Dollar Amount of Investment:  $1,000,000
                                                                    ---------

                                     Number of Shares Subscribed: -----------

                                     State of Residence/Domicile:  Delaware
                                                                   --------

                                     TIN/SSN:  13-398-4299
                                               -----------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____    (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____    (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

     ____    (iii)  A bank, insurance company, registered investment company,
business development company, small business investment company or employee
benefit plan.

     ____    (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.

     ____    (v)    A private business development company.
<PAGE>

     ____    (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

       X     (vii)  A corporation, Massachusetts or similar business trust, or
     ----
partnership with assets in excess of $5,000,000.

     ____    (viii) A trust with assets in excess of $5,000,000.

     ____    (ix)   A director or an executive officer of the Company.

     ____    (x)    An entity in which all of the equity owners are accredited
investors.

     ____    (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ John Wallace
                                     ----------------
                                     Investor (Signature)

                                     RS Paisley Pacific Master Fund Unit Trust
                                     -----------------------------------------
                                     Print Name

                                     -------------------------------------
                                     Print Name (If more than one investor)

                                     RS Investments
                                     --------------
                                     388 Market Street, Suite 1700
                                     -----------------------------
                                     San Francisco, CA  94111
                                     ------------------------
                                     Address

                                     Dollar Amount of Investment:  $650,004.84
                                                                    ----------

                                     Number of Shares Subscribed:  67,416
                                                                   ------

                                     State of Residence/Domicile:  CA
                                                                   --
                                     TIN/SSN:  N/A Offshore Fund
                                               -----------------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____    (i)   A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____   (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

     ____   (iii)  A bank, insurance company, registered investment company,
business development company, small business investment company or employee
benefit plan.

     ____   (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____  (v)    A private business development company.

     ____  (vi)   An organization described in Section 501(c)(3) of the Internal
Revenue Code with assets in excess of $5,000,000.

     ____  (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____  (viii) A trust with assets in excess of $5,000,000.

     ____  (ix)   A director or an executive officer of the Company.

       X   (x)    An entity in which all of the equity owners are accredited
     ----
investors.

     ____  (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ Ronald L. Spaulding
                                     -------------------------------------------
                                     Investor (Signature)
                                     SAFECO Resource Series Trust
                                     Growth Opportunities Portfolio
                                     Ronald L. Spaulding
                                     -------------------------------------------
                                     Print Name

                                     ___________________________________________
                                     Print Name (If more than one investor)

                                     601 Union Street, Suite 2500
                                     -------------------------------------------
                                     Seattle, WA  98101
                                     -------------------------------------------
                                     Address

                                     Dollar Amount of Investment:  $4.999,998.78
                                                                    ------------

                                     Number of Shares Subscribed:  518,586
                                                                   -------------

                                     State of Residence/Domicile:  DE
                                                                   -------------

                                     TIN/SSN:  91-1569615
                                               ---------------------------------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____  (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____  (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

       X   (iii)  A bank, insurance company, registered investment company,
     ----
business development company, small business investment company or employee
benefit plan.

     ____  (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.

     ____  (v)    A private business development company.
<PAGE>

     ____  (vi)   An organization described in Section 501(c)(3) of the Internal
Revenue Code with assets in excess of $5,000,000.

     ____  (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____  (viii) A trust with assets in excess of $5,000,000.

     ____  (ix)   A director or an executive officer of the Company.

     ____  (x)    An entity in which all of the equity owners are accredited
investors.

     ____  (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                     INVESTOR SIGNATURE

                                     /s/ John Wallace
                                     -------------------------------------------
                                     Investor (Signature)

                                     The Paisley Fund, L.P.
                                     -------------------------------------------
                                     Print Name

                                     ___________________________________________
                                     Print Name (If more than one investor)

                                     RS Investments
                                     -------------------------------------------
                                     388 Market Street, Suite 1700
                                     -------------------------------------------
                                     San Francisco, CA  94111
                                     -------------------------------------------
                                     Address

                                     Dollar Amount of Investment:  $350,003.35
                                                                    ------------

                                     Number of Shares Subscribed:  36,301
                                                                   -------------

                                     State of Residence/Domicile:  CA
                                                                   -------------

                                     TIN/SSN:  94-3324756
                                               ---------------------------------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____  (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____  (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

     ____  (iii)  A bank, insurance company, registered investment company,
business development company, small business investment company or employee
benefit plan.

     ____  (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.
<PAGE>

     ____  (v)    A private business development company.

     ____  (vi)   An organization described in Section 501(c)(3) of the Internal
Revenue Code with assets in excess of $5,000,000.

     ____  (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____  (viii) A trust with assets in excess of $5,000,000.

     ____  (ix)   A director or an executive officer of the Company.

       X   (x)    An entity in which all of the equity owners are accredited
     ----
investors.

     ____  (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                      -2-
<PAGE>

                            INVESTOR EXECUTION PAGE

                                   INVESTOR SIGNATURE

                                   /s/ Jeff Sowada, Manager
                                   ---------------------------------------------
                                   Investor (Signature)

                                   Woodville LLC
                                   Jeff Sowada, Manager
                                   ---------------------------------------------
                                   Print Name

                                   _____________________________________________
                                   Print Name (If more than one investor)

                                   34 Peninsula Road
                                   ---------------------------------------------
                                   Dellwood, MN  55110
                                   ---------------------------------------------
                                   Address

                                   Dollar Amount of Investment:  $1,400,013.41
                                                                  --------------

                                   Number of Shares Subscribed:  145,204
                                                                 ---------------

                                   State of Residence/Domicile:  MN
                                                                 ---------------

                                   TIN/SSN:  41-1908747
                                             -----------------------------------

     Status as an "Accredited Investor".  The Investor is an "accredited
investor" as defined in the regulations of the U.S. Securities and Exchange
Commission by virtue of meeting the criteria which have been checked below
(check all that apply):

     ____  (i)    A natural person whose individual net worth (assets less
liabilities), or joint net worth with his or her spouse, exceeds $1,000,000.

     ____  (ii)   A natural person whose individual income was in excess of
$200,000, or whose joint income with his or her spouse was in excess of
$300,000, each of the two most recent years, and who has a reasonable
expectation of reaching the same income level for the current year.

     ____  (iii)  A bank, insurance company, registered investment company,
business development company, small business investment company or employee
benefit plan.
<PAGE>

     ____  (iv)   A savings and loan association, credit union, or similar
financial institution, or a registered broker or dealer.

     ____  (v)    A private business development company.

     ____  (vi)   An organization described in Section 501(c)(3) of the
Internal Revenue Code with assets in excess of $5,000,000.

     ____  (vii)  A corporation, Massachusetts or similar business trust, or
partnership with assets in excess of $5,000,000.

     ____  (viii) A trust with assets in excess of $5,000,000.

     ____  (ix)   A director or an executive officer of the Company.

       X   (x)    An entity in which all of the equity owners are accredited
     ----
investors.

     ____  (xi)   A self-directed IRA, Keogh, or similar plan of which the
individual directing the investments qualifies as an "accredited investor" under
one or more of items (i)-(x) above. Also check the item(s) (i)-(x) above that
applies.

                                       2
<PAGE>

Exhibits
--------

Exhibit A      List of Investors
Exhibit B      Form of Warrant
Exhibit C      Form of Registration Rights Agreement
Exhibit D      Form of Opinion of Company Counsel

Disclosure Schedules
--------------------

2.3            Capitalization
2.21           Compensation Payable in Connection with Sale of Shares
<PAGE>

                                   EXHIBIT A

                               LIST OF INVESTORS

<TABLE>
<CAPTION>
                                                                                  State of
Investor Name and Address      Closing ($)         Shares (#)      Warrants (#)   Domicile
<S>                            <C>                 <C>             <C>            <C>
Ardsley Offshore Fund          $   800,010.42         82,974            27,658    Connecticut
Limited
Ardsley Partners Fund I        $   500,008.92         51,859            17,286    Connecticut
LP
Ardsley Partners Fund II       $ 1,000,008.20        103,717            34,572    Connecticut
LP
Ardsley Partners               $   500,008.92         51,859            17,286    Connecticut
Institutional Fund LP
Augusta Partners LP            $   600,002.99         62,230            20,743    Connecticut
Constable Capital              $ 1,000,008.20        103,717            34,572     Minnesota
Coralbasin & Co.               $10,000,101.27      1,037,172           345,724     Washington
HH Managed Account I           $   600,002.99         62,230            20,743    Connecticut
Limited
Potomac Capital                $ 1,000,008.20        103,717            34,572      New York
Partners, L.P.
RS Paisley Pacific             $   650,004.85         67,416            22,472     California
Master Fund Unit Trust
Coralrock & Co.                $ 5,000,050.64        518,586           172,862     Washington
The Paisley Fund, L.P.         $   350,003.35         36,301            12,100     California
Woodville L.L.C.               $ 1,400,013.41        145,204            48,401     Minnesota

Total                          $23,400,232.36      2,426,982           808,991
</TABLE>

                                   Exhibit A
<PAGE>

                                   EXHIBIT B

                                FORM OF WARRANT

THIS WARRANT AND ANY SECURITIES ACQUIRED UPON EXERCISE OF THIS WARRANT HAVE NOT
BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, OR ANY STATE
SECURITIES LAWS.  THE SECURITIES MAY NOT BE OFFERED FOR SALE, SOLD, TRANSFERRED
OR ASSIGNED IN THE ABSENCE OF AN EFFECTIVE REGISTRATION STATEMENT FOR THE
SECURITIES UNDER SUCH ACT OR APPLICABLE STATE SECURITIES LAWS OR PURSUANT TO AN
APPLICABLE EXEMPTION TO THE REGISTRATION REQUIREMENTS OF SUCH ACT AND SUCH LAWS.

                            RMH TELESERVICES, INC.

                         COMMON STOCK PURCHASE WARRANT

 . Warrants
 . Common Shares                                                          DW - __
--------------
                                                              September 28, 2001

     This certifies that [Insert Name of Investor], or its assigns (the
"Holder"), is the owner of .  Common Stock Purchase Warrants (the "Warrants"),
each of which represents the right to purchase from RMH Teleservices, Inc., a
Pennsylvania corporation (the "Company"), subject to the terms set forth below,
in whole or in part, at any time until September 28, 2006 at 5:00 p.m.,
Minneapolis, Minnesota time (the "Expiration Date"), one (1) duly authorized,
validly issued, fully paid and non-assessable share of Common Stock of the
Company, as constituted on the date hereof (the "Common Stock"), at a purchase
price of twelve dollars ($12.00) per share of Common Stock (subject to
adjustment as provided herein, the "Exercise Price").

     1.   Exercise of Warrant.

     1.1  Exercise.  This Common Stock Purchase Warrant (this "Warrant") may be
exercised by the Holder, in whole or in part (but in minimum quantities of
10,000 shares), at any time on and after the date hereof and prior to the
Expiration Date (the "Warrant Exercise), by surrendering the Warrant with the
form of exercise (the "Warrant Exercise Form") attached hereto duly executed by
the Holder, to the Company at its principal office, accompanied by payment,
unless the Holder is exercising under Section 5 herein, in cash or by cashier's
check payable to the order of the Company, of the Exercise Price payable in
respect of the Common Stock being purchased.  If less than all of the Common
Stock purchasable hereunder is purchased, the Company will, upon the Warrant
Exercise,

                                   Exhibit B
<PAGE>

execute and deliver to the Holder a new warrant (dated as of the date hereof)
evidencing the number of shares of Common Stock not so purchased.

     1.2    Delivery of Certificates.  As soon as practicable after the Warrant
Exercise and payment of the Exercise Price, and in any event within five (5)
business days, the Company, at its sole cost and expense (including the payment
by it of any applicable issuance taxes) will cause to be issued in the name of
and delivered to the Holder, or as the Holder may direct, a certificate or
certificates representing the shares of Common Stock purchased pursuant to the
Warrant Exercise.  The Company may require that such certificate or certificates
contain on the face thereof a legend substantially as follows:

            The transfer of the shares represented by this certificate is
            restricted pursuant to the terms of a Common Stock Purchase Warrant
            dated September 28th, 2001, issued by RMH Teleservices, Inc., a copy
            of which is available for inspection at the principal office of RMH
            Teleservices, Inc. Transfer may not be made except in accordance
            with the terms of the Common Stock Purchase Warrant. In addition, no
            sale, offer to sell or transfer of the shares represented by this
            certificate shall be made unless a registration statement under the
            Securities Act of 1933, as amended (the "1933 Act"), with respect to
            such shares is then in effect or an exemption from the registration
            requirements of the 1933 Act is then in fact applicable to such
            shares.

     1.3    When exercise effective.  Each exercise of this Warrant shall be
deemed to have been effected immediately prior to the close of business on the
Business Day on which this Warrant shall have been surrendered to the Company as
provided in Section 1.1.  At such time, the person or persons in whose name or
names any certificate or certificates for shares of Common Stock shall be
issuable upon such exercise as provided in Section 1.3 shall be deemed to have
become the stockholder(s) of record thereof.

     1.4    Representations of Holder.  The Holder represents, warrants and
acknowledges to the Company that:

     1.4.1  it is an accredited investor within the meaning of Regulation D
promulgated under the Securities Act;

     1.4.2  it has been furnished with and has carefully read all documents that
the Holder has deemed necessary in connection with its investment in the Warrant
and is aware of the merits and risks of an investment in the Warrant to be
purchased by it and,

                                       2
                                   Exhibit B
<PAGE>

due to its knowledge and experience in financial and business matters, is
capable of evaluating the merits and risks of such investment;

     1.4.3  it has been given the opportunity to ask questions of, and receive
answers from, the Company (including its authorized representatives) concerning
the terms and conditions of the Warrant to be purchased by it and other matters
pertaining to an investment in the Warrant, in order for the Warrant holder to
evaluate the merits and risks of an investment in the Warrant to be purchased by
it to the extent the Company possesses such information or can acquire it
without unreasonable effort or expense;

     1.4.4  it is aware this Warrant has not been registered under the
Securities Act, or any state securities or blue sky laws and, therefore, the
Warrant cannot be resold unless it is registered under such laws or unless an
exemption from registration thereunder is available;

     1.4.5  it is purchasing the Warrant for its own account for investment, and
not with a view to, or for resale in connection with the distribution thereof,
and has no present intention of distributing or reselling the Warrant; and

     1.4.6  in making the foregoing representations, it is aware that it must
bear, and is able to bear, the economic risk of such investment for an
indefinite period of time.

     1.5    Representations of the Company.

     The Company represents, warrants and acknowledges to the Holder that:

     1.5.1  it is a corporation duly formed and validly existing in the
Commonwealth of Pennsylvania;

     1.5.2  the Company will at all times reserve and keep available, solely for
issuance and delivery upon the exercise of the Warrants, the number of shares of
Common Stock (or Other Securities) from time to time issuable upon the exercise
of all Warrants at the time outstanding.  All such securities shall be duly
authorized and, when issued upon such exercise, shall be validly issued and, in
the case of shares, fully paid and nonassessable with no liability on the part
of the holders thereof.

     1.5.3  this Warrant has been duly authorized and approved by all requisite
action of the Company, and constitutes a valid and binding agreement of the
Company; and

when issued in accordance with the terms of this Warrant, the shares of Common
Stock covered by this Warrant will be duly authorized and validly issued, fully
paid and nonassessable.

                                       3
                                   Exhibit B
<PAGE>

     2.   Negotiability and Transfer.  This Warrant is issued upon the following
terms, to which the Holder consents and agrees:

     2.1  Absolute Owner.  Until this Warrant is duly transferred on the books
of the Company, the Company may treat the registered Holder as absolute owner
hereof for all purposes without being affected by any notice to the contrary.

     2.2  Successive Holder.  Each successive holder of this Warrant, or of any
portion of the rights represented thereby, shall be bound by the terms and
conditions set forth herein.

     3.   Adjustments.  The Exercise Price and the number of shares of Common
Stock issuable upon exercise of each Warrant shall be subject to adjustment from
time to time as follows:

     3.1  Divisions; Consolidations, Reclassifications.  In case the Company
shall, on or before the Expiration Date, (i) issue any shares of Common Stock in
payment of a dividend or other distribution with respect to its Common Stock or
other shares of capital stock, (ii) subdivide its issued and outstanding shares
of Common Stock, (iii) consolidate its issued and outstanding shares of Common
Stock into a smaller number of shares, or (iv) reclassify or convert the shares
of Common Stock (other than a reclassification in connection with a merger,
consolidation or other business combination governed by Section 3.9), then the
number of shares of Common Stock purchasable upon exercise of each Warrant
immediately prior to the record date for such issue or distribution or the
effective date of such subdivision, consolidation, reclassification or
conversion shall be adjusted so that the Holder of each Warrant shall thereafter
be entitled to receive the kind and number of shares of Common Stock which such
Holder would have been entitled to receive after the happening of any of the
events described above had such Warrant been exercised immediately prior to the
happening of such event or any record date with respect thereto.  An adjustment
made pursuant to this Section 3.1 shall become effective immediately after the
effective date of such event retroactive to the record date, if any, for such
event.

     3.2  Rights; Options; Warrants.  In case the Company shall issue rights,
options, warrants or convertible or exchangeable securities (other than an
issuance of convertible or exchangeable securities subject to Section 3.1) to
all holders of its Common Stock, entitling them to subscribe for or purchase
shares of Common Stock at a price per share which is lower (at the record date
for such issuance) than the then Fair Market Value (as defined in Section 5.3
hereof) per share of Common Stock, then the Company shall ensure that at the
time of such issuance, the same or a like offer or invitation is made to the
Holder as if its Warrants had been exercised on the day immediately preceding
the record date of such offer or invitation on the terms (subject to any
adjustment pursuant to Section 3.1 for a prior event) on which such Warrants
could

                                       4
                                   Exhibit B
<PAGE>

have been exercised on such date; provided that if the board of directors of the
Company (the "Board") so resolves, the Company shall not be required to ensure
that the same offer or invitation is made to the Holder, but the number of
shares of Common Stock thereafter purchasable upon the exercise of each Warrant
shall instead be adjusted and shall be determined by multiplying the number of
shares of Common Stock theretofore purchasable upon exercise of each Warrant by
a fraction, the numerator of which shall be the sum of (i) the number of shares
of Common Stock outstanding immediately prior to the issuance of such rights,
options, warrants or convertible or exchangeable securities plus (ii) the number
of additional shares of Common Stock which may be purchased or subscribed for
upon exercise, exchange or conversion of such rights, options, warrants or
convertible or exchangeable securities and the denominator of which shall be the
sum of (x) the number of shares of Common Stock outstanding immediately prior to
the issuance of such rights, options, warrants or convertible or exchangeable
securities plus (y) the number of shares which the total consideration received
by the Company for such rights, options, warrants or convertible or exchangeable
securities so offered would purchase at the then Fair Market Value per share of
Common Stock.

     In the event that the Company decreases the purchase price per share of any
outstanding rights, options, warrants or convertible or exchangeable securities
(other than under or as a result of provisions designed to protect against
dilution of the type set forth in this Article 3), then the number of shares of
Common Stock thereafter issuable upon exercise of each Warrant shall be
determined by multiplying the number of shares of Common Stock theretofore
issuable upon exercise of each Warrant by a fraction, the numerator of which
shall be the number of outstanding shares of Common Stock plus the number of
shares of Common Stock which may thereafter be purchased or subscribed for upon
exercise, exchange or conversion of such rights, options, warrants or
convertible or exchangeable securities and the denominator of which shall be (x)
the number of outstanding shares of Common Stock plus (y) the number of shares
of Common Stock which the aggregate decreased purchase price would  have
purchased at the then Fair Market Value per share of Common Stock.

     In the event that the Company increases the number of shares of Common
Stock which may be purchased or subscribed for upon exercise, exchange or
conversion of any outstanding rights, options, warrants or convertible or
exchangeable securities (other than under or as a result of provisions designed
to protect against dilution of the type set forth in this Section 3), then the
number of shares of Common Stock thereafter issuable upon exercise of each
Warrant shall be determined by multiplying the number of shares of Common Stock
theretofore issuable upon exercise of each Warrant by a fraction, the numerator
of which shall be the number of outstanding shares of Common Stock plus the
number of shares of Common Stock which may thereafter be purchase or subscribed
for upon exercise, exchange or conversion of such rights, option, warrants or
convertible or exchangeable securities and the denominator of which shall be (x)
the number of outstanding shares of Common Stock plus (y) the number of shares
of Common Stock

                                       5
                                   Exhibit B
<PAGE>

which theretofore could have been purchase or subscribed for upon exercise,
exchange or conversion of such rights, options, warrants or convertible or
exchangeable securities.

     Except as otherwise provided above or in Section 3.11, such adjustment
shall be made whenever such rights, options, warrants or convertible or
exchangeable securities are issued, or the date of any such decrease in purchase
price or such increase in underlying Common Stock, and shall become effective
retroactively immediately after the record date for the determination of
stockholders entitled to receive such rights, options, warrants or convertible
or exchangeable securities or to such decrease or increase.

     3.3  Issuances of Common Stock at Lower Values.  In case the Company shall
sell and issue any shares of Common Stock or Right (as defined below) (excluding
(i) any Right issued in any of the transactions described in Section 3.1 or 3.2
above, (ii) shares of Common Stock issued pursuant to the Warrants or any Right
issued in any transaction described in Section 3.1 or 3.2 above, (iii) shares of
Common Stock issued pursuant to options outstanding as of the date hereof, and
(iv) shares of Common Stock or Rights issued as consideration when any
corporation or business is acquired, merged into or becomes part of the Company
or a subsidiary of the Company in an arm's-length transaction between the
Company and a Person (as defined below) (other than an Affiliate of the Company,
as defined below) at a price per share of Common Stock (determined in the case
of any such Right, by dividing (x) the total consideration receivable by the
Company in consideration of the sale and issuance of such Right, plus the total
consideration payable to the Company upon exercise, conversion or exchange
thereof, by (y) the total number of shares of Common Stock covered by such
Right) that is lower than the Fair Market Value per share of Common Stock as
determined immediately prior to the date of such sale or issuance (or, in the
case of a Securities Offering (as defined below) of shares of Common Stock or
Rights, the date not more than five business days prior to the date of such sale
or issuance on which the Company fixes the price therefor) then the number of
shares of Common Stock thereafter purchasable upon the exercise of each Warrant
shall be determined by multiplying the number of shares of Common Stock
theretofore purchasable upon exercise of such Warrant by a fraction, the
numerator of which shall be the number of shares of Common Stock outstanding
immediately after such sale or issuance and the denominator of which shall be
the number of shares of Common Stock outstanding immediately prior to such sale
or issuance plus the number of shares of Common Stock which the aggregate
consideration received (determined as provided below) for such sale or issuance
would purchase at such Fair Market Value per share of Common Stock.  For
purposes of this Section 3.3, the shares of Common Stock which the holder of any
such Right shall be entitled to subscribe for or purchase shall be deemed to be
issued and outstanding as of the date of sale and issuance of such Right and the
consideration received by the Company therefor shall be deemed to be the
consideration received by the Company for such Right, plus the consideration or
premiums stated in such Right to be paid for the Common Stock covered

                                       6
                                   Exhibit B
<PAGE>

thereby. In case the Company shall sell and issue any Right together with one or
more other securities as part of a unit at a price per unit, then in determining
the "price per share of Common Stock" and the "consideration received by the
Company" for purposes of the first sentence of this Section 3.3, the Board shall
determine, in good faith, the fair value of the Right then being sold as part of
such unit. For purposes of this paragraph, a "Right" means any right, option,
warrant or convertible or exchangeable security containing the Right to
subscribe for or acquire one or more shares of Common Stock, excluding the
Warrants. For purposes of this Article 3, "Securities Offering" shall mean a
bona fide public offering or private placement (to five or more investors)
pursuant to Section 4(2) of the Securities Act, Regulation D thereunder or
Regulation S thereunder, made through at least one investment bank of national
standing.

     For purposes of this Section 3 a "Person" means an individual, general
partnership, limited partnership, corporation trust or any other entity or
organization, including a government or political subdivision or an agency or
instrumentality thereof.  An "Affiliate" means, as applied to any Person, any
other Person directly or indirectly controlling, controlled by, or under direct
or indirect common control with, such Person.  For purposes of this definition,
"control" (including, with correlative meanings, the terms "controlling,"
"controlled by" and "under common control with"), as applied to any Person,
means the possession, directly or indirectly, of the power to direct or cause
the direction of the management and policies of such Person, whether through the
ownership of voting securities, by contract or otherwise.

     3.4  Distribution of Debt, Assets, Subscription Rights or Convertible
Securities.  In case the Company shall make a distribution to holders of its
Common Stock of (i) evidences of its indebtedness, or assets, or other dividends
or distributions, or (ii) any options, warrants or other rights to subscribe for
or purchase any of the foregoing (excluding (1) any issuance of Common Stock
referred to in Section 3.1 above, (2) distributions in connection with the
dissolution, liquidation or winding-up of the Company governed by Section 3.10
and (3) distributions of securities referred to in Section 3.1, Section 3.2 or
Section 3.3), then, in each case, the number of shares of Common Stock
purchasable after the record date for the determination of stockholders entitled
to receive such distribution (or the date provided for in Section 3.11, if
applicable) upon the exercise of each Warrant, shall be determined by
multiplying the number of shares of Common Stock purchasable upon the exercise
of this Warrant immediately prior to such date by a fraction, the numerator of
which shall be the Fair Market Value per share of Common Stock immediately prior
to such date and the denominator of which shall be the Fair Market Value per
share of Common Stock immediately prior to such date less (a) any cash so
distributed per share of Common Stock plus (b) the then fair value (as
determined in good faith by the Board and set forth in a Board resolution
delivered to the Holder) of the evidences of its indebtedness, or non-cash
assets or other non-cash dividends or distributions, options or subscription or
purchase rights so distributed attributable to one share of Common Stock

                                       7
                                   Exhibit B
<PAGE>

(notwithstanding the foregoing, if the fair value in the above formula equals or
exceeds the Fair Market Value per share of Common Stock, then the Fair Market
Value per share of Common Stock shall be equal to such fair value).  Such
adjustment shall be made whenever any such distribution is made, and shall
become effective on the date of distribution retroactive to the record date for
the determination of stockholders entitled to receive such distribution (or the
date provided for in Section 3.11, if applicable).

     3.5  Expiration of Rights, Options and Conversion Privileges. Upon the
expiration of any rights, options, warrants or conversion or exchange privileges
(including, without limitation, any Rights) that have previously resulted in an
adjustment hereunder, if any thereof shall not have been exercised, exchanged or
converted, the Exercise Price and the number of shares of Common Stock issuable
upon the exercise of each Warrant shall, upon such expiration, be readjusted and
shall thereafter, upon any future exercise, be such as they would have been had
they been originally adjusted (or had the original adjustment not been required,
as the case may be) as if (i) the only Common Stock so issued were the shares of
Common Stock, if any, actually issued or sold upon the exercise, exchange or
conversion of such rights, options, warrants or conversion or exchange rights
(including, without limitation, any Rights) and (ii) such shares of Common
Stock, if any, were issued or sold for the consideration actually received by
the Company upon such exercise, exchange or conversion plus the consideration,
if any, actually received by the Company for issuance, sale or grant of all such
rights, options, warrants or conversion or exchange rights (including, without
limitation, any Rights) whether or not exercised; provided, however, that no
such readjustment shall (except by reason of an intervening adjustment under
Section 3.1) have the effect of decreasing the number of shares of Common Stock
issuable upon the exercise of each Warrant by an amount in excess of the amount
of the adjustment initially made in respect of the issuance, sale or grant of
such rights, options, warrants or conversion exchange privileges.

     3.6  Consideration Received.  For purposes of any computation respecting
consideration received pursuant to this Section 3, the following shall apply:

     (i)  in the case of the issuance of Common Stock for cash, the
consideration shall be the amount of such cash, provided that in no case shall
any deduction be made for any commissions, discounts or other expenses incurred
by the Company for any underwriting of the issue or otherwise in connection
therewith;

     (ii) in the case of the issuance of Common Stock for a consideration in
whole or in part other than cash, the consideration other than cash shall be
deemed to be the Fair Market Value thereof as determined in good faith by the
Board (irrespective of the accounting treatment thereof), whose determination
shall be conclusive and described in reasonable detail in a Board resolution
which shall be provided promptly thereafter to the Holder; and

                                       8
                                   Exhibit B
<PAGE>

     (iii)  in the case of the issuance of rights, options, warrants or
securities convertible into or exchangeable for shares of Common Stock
(including, without limitation, any Rights), the aggregate consideration
received therefor shall be deemed to be the consideration received by the
Company for the issuance of such rights, options, warrants or securities
convertible into or exchangeable for shares of Common Stock, plus the additional
minimum consideration, if any, to be received by the Company upon the exercise,
conversion or exchange thereof (the consideration in each case to be determined
in the same manner as provided in clauses (i) and (ii) of this Section 3.6).

     3.7    De Minimis Adjustments.  No adjustment in the number of shares of
Common Stock purchasable hereunder shall be required unless such adjustment
would require an increase or decrease of at least one percent (1%) in the number
of shares of Common Stock purchasable upon the exercise of each Warrant;
provided, however, that any adjustments which by reason of this Section 3.7 are
not required to be made shall be carried forward and taken into account in any
subsequent adjustment.  All calculations shall be made to the nearest one-ten-
billionth of a share.

     3.8    Adjustments of Exercise Price.  Whenever the number of shares of
Common Stock purchasable upon the exercise of each Warrant is adjusted, as
herein provided, the Exercise Price per share of Common Stock payable upon
exercise of such Warrant shall be adjusted (calculated to the nearest $0.01) so
that it shall equal the price determined by multiplying such Exercise Price
immediately prior to such adjustment by a fraction the numerator of which shall
be the number of shares of Common Stock purchasable upon the exercise of each
Warrant immediately prior to such adjustment and the denominator of which shall
be the number of shares of Common Stock so purchasable immediately thereafter.

     If after an adjustment, a Holder of a Warrant upon exercise of it may
receive shares of two or more classes in the capital of the Company, the Company
shall determine the allocation of the adjusted Exercise Price between such
classes of shares in a manner that the Board deems fair and equitable to the
Holders.  After such allocation, the exercise privilege and the Exercise Price
of each class of shares shall thereafter be subject to adjustment on terms
comparable to those applicable to shares of Common Stock in this Section 3.

     3.9    Consolidation, Merger, Etc.

     (i)    Subject to the provisions of Subsection (ii) below of this Section
3.9, in case of the consolidation of the Company with, or merger of the Company
with or into, or of the sale of all or substantially all of the properties and
assets of the Company to, any Person, and in connection therewith consideration
is payable to holders of Common Stock (or other securities or property
purchasable upon exercise of Warrants) in exchange therefor, the Warrants shall
remain subject to the terms and conditions set forth in this

                                       9
                                   Exhibit B
<PAGE>

Agreement and each Warrant shall, after such consolidation, merger or sale,
entitle the Holder to receive upon exercise the number of shares in the capital
or other securities or property (including cash) of or from the Person resulting
from such consolidation or surviving such merger or to which such sale shall be
made or of the parent of such Person, as the case may be, that would have been
distributable or payable on account of the Common Stock if such Holder's
Warrants had been exercised immediately prior to such merger, consolidation or
sale (or, if applicable, the record date therefor); and in any such case the
provisions of this Agreement with respect to the rights and interests thereafter
of the Holders of Warrants shall be appropriately adjusted by the Board in good
faith so as to be applicable, as nearly as may reasonably be, to any shares,
other securities or any property thereafter deliverable on the exercise of the
Warrants.

     (ii)  Notwithstanding the foregoing, (x) if the Company merges or
consolidates with, or sells all or substantially all of its property and assets
to, another Person (other than an Affiliate of the Company) and consideration is
payable to holders of Common Stock in exchange for their shares of Common Stock
in connection with such merger, consolidation or sale which consists solely of
cash, or (y) in the event of the dissolution, liquidation or winding up of the
Company, then the Holders of Warrants shall be entitled to receive distributions
on the date of such event on an equal basis with holders of Common Stock (or
other securities issuable upon exercise of the Warrants) as if the Warrants had
been exercised immediately prior to such event, less the Exercise Price.  Upon
receipt of such payment, if any, the rights of the Holder shall terminate and
cease and the Holder's Warrants shall expire.  In case of any such merger,
consolidation or sale of assets, the surviving or acquiring Person and, in the
event of any dissolution, liquidation or winding up of the Company, the Company
shall, after receipt of surrendered Warrant Certificates, make payment by
delivering a check in such amount as is appropriate (or, in the case of
consideration other than cash, such other consideration as is appropriate) to
such Person or Persons as it may be directed in writing by the Holder.

     3.10  When No Adjustment Required.  No adjustments need be made for:

     (i)   exercises of Rights granted to and held by directors of the Company
or employees of the Company or any of its subsidiaries, and existing on the
Closing Date;

     (ii)  Rights granted to and held by directors of the Company or employees
of the Company or its subsidiaries after the Closing Date or Common Stock issued
or granted to such employees or directors after the Closing Date, whether or not
upon the exercise, exchange or conversion of any such Rights, to the extent that
all such shares of Common Stock do not have (and such Rights are not
exercisable, exchangeable or convertible for shares of Common Stock having) an
aggregate equity value in excess of 5.0% of the equity value of the Company
(such percentage to be calculated on a fully-diluted basis after giving effect
to all Common Stock and Rights outstanding on the

                                      10
                                   Exhibit B
<PAGE>

Closing Date), as determined in good faith by the Board and set forth in a Board
resolution delivered upon request to any Holder;

     (iii)  rights to purchase Common Stock pursuant to a Company plan for
reinvestment of dividends or interest; or

     (iv)   a Securities Offering of any security trading on any national
securities exchange or in the over the counter market, or of a security directly
or indirectly convertible or exchangeable for any such security (the latter
security being a "Reference Security"), where such security (or the Reference
Security as applicable) is sold to investors at a price at least equal to the
closing sale, bid or ask price (whichever is customary) of such security (or the
Reference Security as applicable) on the date (not more than five business days
prior to the consummation of such Securities Offering, or an average of such
days not exceeding five) on which the Company fixes such price for such sale.

     (v)    To the extent the Warrants become convertible into cash, no
adjustment need be made thereafter as to the cash. Interest will not accrue on
the cash.

     3.11   Detachable Rights, Options or Warrants.  Rights, options or warrants
distributed by the Company to all holders of Common Stock entitling the holders
thereof to subscribe for or purchase shares of the Company's capital stock
(either initially or under certain circumstances), which rights, options or
warrants, until the occurrence of a specified event or events (a "Trigger
Event"), (i) are deemed to be transferred with such shares of Common Stock, (ii)
are not exercisable and (iii) are also issued in respect of future issuances of
shares of Common Stock, shall be deemed not to have been distributed for
purposes of Section 3.2 or Section 3.4 (and no adjustment under such Section
will be required) until the date of occurrence of the earliest Trigger Event.
If such right, option or warrant is subject to subsequent events, upon the
occurrence of which such right, option or warrant shall become exercisable to
purchase different securities, evidences of indebtedness or other assets or
entitle the holder to purchase a different number or amount of the foregoing or
to purchase any of the foregoing at a different purchase price, then the
occurrence of each such event shall be deemed to be the date of issuance and
record date with respect to a new right, option or warrant (and a termination or
expiration of the existing right, option or warrant without exercise by the
holder thereof).  In addition, in the event of any distribution (or deemed
distribution) of rights or warrants, or any Trigger Event or other event (of the
type described in the preceding sentence) with respect thereto, that resulted in
an adjustment under Section 3.2 or Section 3.4, (1) in the case of any such
rights, options or warrants which shall all have been redeemed or repurchased
without exercise by any holders thereof, the Exercise Price and the number of
shares of Common Stock issuable upon the exercise of each Warrant shall be
readjusted upon such final redemption or repurchase to give effect to such
distribution or Trigger Event, as the case may be, as though it were a cash
distribution,

                                      11
                                   Exhibit B
<PAGE>

equal to the per share redemption or repurchase price received by a holder of
Common Stock with respect to such rights, options or warrants (assuming such
holder had retained such rights, options or warrants), made to all holders of
Common Stock as of the date of such redemption or repurchase, and (2) in the
case of such rights, options or warrants all of which shall have expired or been
terminated without exercise, the Exercise Price and the number of shares of
Common Stock issuable upon the exercise of each Warrant shall be readjusted as
if such rights, options or warrants had never been issued.

     3.12  Shareholder Rights Plans.  Notwithstanding the foregoing, if the
Company distributes "poison pill" rights pursuant to a "poison pill" shareholder
rights plan (the "Stockholder Rights"), the Company shall, in lieu of making any
adjustment pursuant to this Section 3, make proper provision so that if the
Warrant Exercise is made after the record date for such distribution and prior
to the expiration or redemption of the Stockholder Rights, the Holder shall be
entitled to receive upon the Warrant Exercise, in addition to the shares of
Common Stock issuable upon the Warrant Exercise, a number of Stockholder Rights
to be determined as follows: (a) if the Warrant Exercise occurs on or prior to
the date of distribution to the holders of Rights of separate certificates
evidencing such Stockholder Rights (the "Distribution Date"), the same number of
Stockholder Rights to which a holder of a number of shares of Common Stock equal
to the number of shares of Common Stock issuable upon the Warrant Exercise at
the time of the Warrant Exercise would be entitled in accordance with the terms
and provisions of and applicable to the Stockholder Rights; and (b) if the
Warrant Exercise occurs after the Distribution Date, the same number of
Stockholder Rights to which a holder of the number of shares of Common Stock
purchasable under this Warrant would be entitled if this Warrant was exercised
immediately prior to the Distribution Date in accordance with the terms and
provisions of and applicable to the Stockholder Rights, and in each case subject
to the terms and conditions of the Stockholder Rights.

     3.13  Other Adjustments.  In the event that at any time, as a result of an
adjustment made pursuant to this Section 3, Holders shall be entitled to receive
any securities of the Company other than Common Stock, thereafter the number of
such other securities so receivable upon exercise of the Warrants and the
Exercise Price applicable to such exercise shall be subject to adjustment from
time to time in a manner and on terms as nearly equivalent as practicable to the
provisions with respect to the Common Stock contained in this Article 3.

     3.14  Other Events.  If any event occurs as to which the foregoing
provisions of this Section 3 are not strictly applicable or, if strictly
applicable, would not fairly and adequately protect the purchase rights of the
Warrants in accordance with the essential intent and principles of such
provisions, then there shall be made such adjustments in the application of such
provisions, in accordance with such essential intent and principles, as shall be
reasonably necessary to protect such purchase rights as aforesaid, but in no
event

                                      12
                                   Exhibit B
<PAGE>

shall any such adjustment have the effect of increasing the Exercise Price or
decreasing the number of shares of Common Stock issuable upon exercise of each
Warrant.

     3.15  Method and Notice of Adjustment.  When any adjustment is required to
be made in the Exercise Price, initial or adjusted, the Company shall forthwith
determine the new Exercise Price, and

     (i)   Prepare and retain on file, a statement describing in reasonable
detail the method used in arriving at the new Exercise Price; and

     (ii)  Cause a copy of such statement to be mailed to the Holder within ten
(10) days after the date of the circumstances giving rise to the adjustment
occurs.

     3.16  Fractional Interests.  If more than one Warrant shall be presented
for exercise in full at the same time by the Holder, the number of full shares
of Common Stock which shall be issuable upon such exercise thereof shall be
computed on the basis of the aggregate number of shares of Common Stock
purchasable on exercise of the Warrants so presented.  The Company shall not be
required to issue fractional shares of Common Stock upon the exercise of
Warrants.  If any fraction of a share of Common Stock would, except for the
provisions of this Section 3.16, be issuable on the exercise of any Warrant (or
specified portion thereof), the Company may pay an amount in cash calculated by
it to be equal to the then Fair Market Value per Common Share multiplied by such
fraction computed to the nearest whole cent.

     3.17  When Issuance or Payment May be Deferred.  In any case in which this
Section 3 shall require that an adjustment in the Exercise Price be made
effective as of a record date for a specified event, the Company may elect to
defer until the occurrence of such event (i) issuing to the Holder with respect
to any Warrant exercised after such record date the shares of Common Stock and
other shares in the capital of the Company, if any, issuable upon such exercise
over and above the shares of Common Stock and other shares in the capital of the
Company, if any, issuable upon such exercise and (ii) paying such holder any
amount in cash in lieu of a fractional share; provided, however, that the
Company shall deliver to such Holder a due bill or other appropriate instrument
evidencing such Holder's right to receive such additional Common Stock, other
shares and cash upon the occurrence of the event requiring such adjustment.

     3.18  No Dilution or Impairment.  The Company will not by amendment of its
charter or through reorganization, consolidation, merger, dissolution, sale of
assets or any other voluntary action, avoid or seek to avoid the observance or
performance of any of the terms of this Agreement, but will at all times in good
faith assist in the carrying out of all such terms and in the taking of all such
action as may be necessary or appropriate in order to protect the rights of the
Holder against dilution or other impairment.  Without limiting the generality of
the foregoing, the Company will not (a) increase the par value

                                      13
                                   Exhibit B
<PAGE>

of the Common Stock above the Exercise Price or (b) take any action that would,
after giving effect to the provisions of this Section 3, result in a reduction
of the Exercise Price to an amount below the par value per share of Common Stock
unless the Company takes all action necessary in order to protect the Holder
against dilution or other impairment as contemplated by this Section 3. At all
times, the Company will take all such action (including, without limitation,
reducing the par value of the Common Stock) as may be necessary or appropriate
in order that the Company may validly and legally issue Common Stock upon the
exercise of the Warrants.

     4.   Transferability; Registration Rights.

     4.1  Transferability.  Prior to making any disposition of this Warrant or
of any Common Stock purchased upon the Warrant Exercise, the Holder will give
written notice (the "Transfer Notice") to the Company describing briefly the
manner of any such proposed disposition.  The Holder will not make any such
disposition until: (a) the Company has notified the Holder that, in the opinion
of its counsel, registration under the Securities Act of 1933, as amended (the
"1933 Act"), is not required with respect to such disposition, or (b) a
registration statement covering the proposed distribution has been filed by the
Company and has become effective.  The Holder then will make such disposition
only pursuant to the conditions of such opinion or registration.  The Company
agrees that, upon receipt of the Transfer Notice, it will use its best efforts,
in consultation with the Holder's counsel, to ascertain as promptly as possible
whether or not registration is required, and will advise the Holder promptly
with respect thereto, and the Holder will cooperate in providing the Company
with information necessary to make such determination.

     4.2  Registration Rights.  The Holder shall have the registration rights
and obligations set forth in the Registration Rights Agreement dated September
28, 2001, between the Company, the Holder and the Purchasers (as defined
therein).

     5.   Cashless Exercise Option.

     5.1  Conversion.  So long as the Fair Market Value is greater than the
Exercise Price, the Holder shall have the right to elect to effect exercises of
this Warrant through one or more transactions of a type commonly referred to as
a "cashless exercise" in conformity with the provisions of Regulation T of the
Federal Reserve Board of Governors (each a "Cashless Exercise").  In the event
of any such Cashless Exercise, it is understood that the Company will receive
payment of the Exercise Price in cash from the Holder or from the broker
selected by such Holder as described below.  To effect a Cashless Exercise of
this Warrant, the Holder shall deliver to the Company and to a broker selected
by such Holder and acceptable to the Company in its reasonable discretion such
Holder's completed Warrant Exercise Form together with instructions for the
Company to deliver to such broker the Common Stock issuable upon such exercise,

                                      14
                                   Exhibit B
<PAGE>

and the Company shall take such actions as are necessary and appropriate to
facilitate such Cashless Exercise, including (without limitation) to verify to
such broker that it will deliver, and to deliver, such Common Stock promptly to
such broker. Until such time as this Warrant is exercised in full or expires,
the Exercise Price and the securities issuable upon exercise of this Warrant are
subject to adjustment as hereinafter provided.

     5.2     Intentionally Left Blank.

     5.3     Fair Market Value Defined.  The "Fair Market Value" of one share of
Common Stock (the "Determination Date") shall mean:

     (i)     If the Common Stock is traded on an exchange or is quoted on the
Nasdaq National Market System or the Small Cap Market then the average closing
or last sale prices reported for the ten (10) trading days immediately preceding
the Determination Date.

     (ii)    If the Common Stock is not traded on an exchange or on the Nasdaq
National Market System or the Small Cap Market but is traded in the over-the-
counter market, then the average of the closing bid and asked prices reported
for the ten (10) trading days immediately preceding the Determination Date.

     (iii)   If the Common Stock is not publicly traded and there has been a
bona fide sale of such Common Stock for cash in an arm's length transaction
within forty-five (45) days prior to the Determination Date by the Company
privately to one or more investors unaffiliated with the Company (a "Qualifying
Sale"), then such most recent sales price.

     (iv)    If the Common Stock is not publicly traded and there has been no
Qualifying Sale, then the highest price per share which the Company could obtain
from a willing buyer in an arm's length transaction (not including a current
employee or director), as determined in good faith by the Board of Directors of
the Company based on the written advice of a nationally recognized Independent
Financial Expert. For purposes of determining Fair Market Value in accordance
with this Section 5, an Independent Financial Expert means a Financial Expert
that does not (and, to the knowledge of the Company after due inquiry, whose
directors, executive officers and 5% stockholders do not) have a direct or
indirect financial interest in the Company or any of its subsidiaries or
Affiliates, which has not been for at least five years and, at the time that it
is called upon to give independent financial advice to the Company, is not (and,
to the knowledge of the Company after due inquiry, none of its directors,
executive officers or 5% stockholders is) a promoter, director or officer of the
Company or any of its subsidiaries or Affiliates.

                                      15
                                   Exhibit B
<PAGE>

     6.   Notices.

     6.1  Shareholder Notices.  The Company shall mail to the Holder, at the
Holder's last known post office address appearing on the books of the Company,
not less than fifteen (l5) days prior to the date on which (a) a record will be
taken for the purpose of determining the holders of Common Stock entitled to
dividends (other than cash dividends) or subscription rights, or (b) a record
will be taken (or in lieu thereof, the transfer books will be closed) for the
purpose of determining the holders of Common Stock entitled to notice of and to
vote at a meeting of stockholders at which any capital reorganization,
reclassification of shares of Common Stock, consolidation, merger, dissolution,
liquidation, winding up or sale of substantially all of the Company's assets
shall be considered and acted upon.

     6.2  Other Notices.  All notices or other communications to a party
required or permitted hereunder shall be in writing and shall be delivered
personally or by telecopy (receipt confirmed) to such party (or, in the case of
an entity, to an executive officer of such party) or shall be sent by a
reputable express delivery service or by certified mail, postage prepaid with
return receipt requested, addressed as follows:

     if to the Holder:

          To such address as may be designated in writing to the Company by the
          Holder.

     with copy to:

          Patricia Bartholomew, Esq.
          ThinkEquity Partners LLC
          222 South Ninth Street, Suite 2800
          Minneapolis, Minnesota 55402
          Fax: 612-692-8250

     if to the Company:

          RMH Teleservices, Inc.
          40 Morris Avenue
          Bryn Mawr, PA 19010
          Attention: John A. Fellows
          Fax: 610-520-5354

                                      16
                                   Exhibit B
<PAGE>

     with copy to:

     Wolf, Block, Schorr and Solis-Cohen LLP
     1650 Arch Street
     22nd Floor
     Philadelphia, PA 19103-2097
     Attn: John M. Coogan, Jr., Esq.
     Fax: 215-977-2334

Any party may change the above-specified recipient and/or mailing address by
notice to all other parties given in the manner herein prescribed. All notices
shall be deemed given on the day when actually delivered as provided above (if
delivered personally or by telecopy) or on the day shown on the return receipt
(if delivered by mail or delivery service).

     7.   Reservation of Common Stock.  The Company shall at all times reserve
and keep available such number of shares of its authorized but unissued Common
Stock deliverable upon exercise of the Warrants as will be sufficient to permit
the exercise in full of all outstanding Warrants. The Company represents,
warrants, covenants and agrees that all shares of Common Stock of the Company
that may be issued upon the exercise of the Warrants will, upon issuance, be
duly authorized, validly issued, fully paid, non-assessable and not subject to
any calls for funds and free from pre-emptive rights and all taxes, liens,
charges and security interests with respect to the issue thereof.

     8.   Replacement.  On receipt of evidence reasonably satisfactory to the
Company of the loss, theft, destruction or mutilation of this Warrant and, in
the case of loss, theft or destruction, on delivery of an indemnity agreement,
or bond reasonably satisfactory in form and amount to the Company or, in the
case of mutilation, on surrender and cancellation of this Warrant, the Company,
at its expense, will execute and deliver, in lieu of this Warrant, a new Warrant
of like tenor.

     9.   Miscellaneous.

     9.1  Common Stock.  Whenever reference is made herein to the issue or sale
of shares of Common Stock, the term "Common Stock" shall include any stock of
any class of the Company other than preferred stock with a fixed limit on
dividends and a fixed amount payable in the event of voluntary or involuntary
liquidation, dissolution or winding up of the Company.

     9.2  Survival.  The representations, warranties and agreements herein
contained shall survive the exercise of this Warrant. References to the "holder
of" include the immediate holder of shares purchased upon exercise of this
Warrant, and the

                                      17
                                   Exhibit B
<PAGE>

word "holder" shall include the plural thereof. This Warrant shall be
interpreted under the laws of the State of Minnesota without regard to its
choice of law principles.

     9.3  Validly Issued, Fully Paid.  All shares of Common Stock or other
securities issued upon the exercise of this Warrant shall be validly issued,
fully paid and non-assessable, and the Company will pay all taxes in respect of
the issuer thereof.

     9.4  Signatures.  Signatures to this warrant may be manual or facsimile.

     9.5  Warrant Holder Deemed Not a Stockholder.  Notwithstanding anything
contained herein to the contrary, the Holder of this Warrant shall not be deemed
a stockholder (including, no right to vote on any matters coming before the
shareholders) of the Company for any purpose whatsoever unless and until this
Warrant is duly exercised.

     IN WITNESS WHEREOF, this Warrant has been duly executed this 28th day of
September, 2001.

                                   RMH TELESERVICES, INC.

                                   By: ___________________________________
                                       Name:
                                       Title:

                                      18
                                   Exhibit B
<PAGE>

                             WARRANT EXERCISE FORM

To be signed only upon exercise of the Warrant.

     The undersigned, the Holder of the attached Warrant, hereby irrevocably
elects to exercise the purchase right represented by the Warrant for, and to
purchase thereunder, __________________ shares of Common Stock of RMH
Teleservices, Inc. to which such Warrant relates and herewith makes payment of
$___________ therefor in cash or by certified check, and requests that such
shares be issued and be delivered to, _________________________, the address for
which is set forth below the signature of the undersigned.

Dated: ______________________

____________________________________   ______________________________________
(Taxpayer's I.D. Number)               (Signature)

                                       ______________________________________
                                       ______________________________________
                                       (Address)

                                      19
                                   Exhibit B
<PAGE>

                                ASSIGNMENT FORM

To be signed only upon authorized transfer of Warrant.

     FOR VALUE RECEIVED, the undersigned hereby sells, assigns, and transfers
unto ______________________________ the right to purchase shares of Common Stock
of RMH Teleservices, Inc. to which the attached Warrant relates and appoints
_________________, attorney, to transfer said right on the books of RMH
Teleservices, Inc. with full power of substitution in the premises.

Dated: ____________________

                                       ______________________________________
                                       (Signature)

                                       ______________________________________
                                       ______________________________________
                                       (Address)

                                      20
                                   Exhibit B
<PAGE>

                            CASHLESS EXERCISE FORM

  (To be executed upon exercise of Warrant pursuant to Section 5 of Warrant)

     The undersigned hereby irrevocably elects a cashless exercise of the right
of purchase represented by the attached Common Stock Purchase Warrant for, and
to purchase thereunder, ______________________ shares of Common Stock, as
provided for in Section 5 therein.

     If said number of shares is not all the shares purchasable under the
attached Common Stock Purchase Warrant, a new Warrant is to be issued in the
name of the undersigned for the whole remaining balance of the shares
purchasable thereunder rounded up to the next higher number of shares.

     Please issue a certificate or certificates for such Common Stock in the
name of, and pay any cash for any fractional shares to:

NAME      ____________________________________________________________
          (Please Print Name)

ADDRESS   ____________________________________________________________

          ____________________________________________________________

SOCIAL SECURITY NO.   ________________________________________________

SIGNATURE   __________________________________________________________

NOTE: The above signature should correspond exactly with the name on the first
page of this Common Stock Purchase Warrant or with the name of the assignee
appearing in the assignment form on the preceding page.

                                      21
                                   Exhibit B
<PAGE>

                                   EXHIBIT C

                         REGISTRATION RIGHTS AGREEMENT

     This Registration Rights Agreement (the "Agreement") is made and entered
into as of September 28, 2001, among RMH Teleservices, Inc., a Pennsylvania
corporation (the "Company"), the individuals and entities listed on Schedule 1
hereto (each a "Purchaser" and, collectively, the "Purchasers"), and ThinkEquity
Partners, LLC, a Delaware limited liability company (the "Agent").

                                   RECITALS:

     WHEREAS, the Purchasers and the Company have executed the Stock Purchase
Agreement (the "Purchase Agreement") of even date herewith pursuant to which the
Purchasers are purchasing shares of the Company's Common Stock (defined below)
and Warrants (capitalized terms used but not otherwise defined herein shall have
the meanings given them in the Purchase Agreement);

     WHEREAS, the Company and the Agent have executed a Letter of Intent dated
as of September 24, 2001 (the "Letter of Intent"); and

     WHEREAS, in connection with the Purchase Agreement and the Letter of Intent
the parties desire to provide certain registration rights and benefits with
respect to the Registrable Securities (as defined below).

     NOW, THEREFORE, in consideration of the respective covenants and agreements
contained herein, and for other valuable consideration, the receipt and adequacy
of which are hereby acknowledged, the parties hereto agree as follows:

                                   ARTICLE 1

                                  DEFINITIONS

     1.1  Specific Definitions. As used in this Agreement, the following terms
shall have the meanings set forth or as referenced below:

     "Agent's Warrant" means the warrant issued to the Agent in connection with
the closing of the transactions contemplated by the Stock Purchase Agreement.

     "Common Stock" means the Company's common stock, no par value per share.

     "Exchange Act" means the Securities Exchange Act of 1934, as amended, and
the rules and regulations promulgated thereunder.

                                   Exhibit C
<PAGE>

     "Form S-3" means such form under the Securities Act in effect on the date
hereof or any successor registration form under the Securities Act subsequently
adopted by the SEC that permits inclusion or incorporation of substantial
information by reference to other documents filed by the Company with the SEC.

     "Holder" means a Purchaser, the Agent and any other person owning of record
Registrable Securities that have not been sold to the public, or any assignee of
record of such Registrable Securities in accordance with Article 2.

     "Purchasers' Warrant" means the Warrants issued to the Purchasers in
connection with the closing of the transactions contemplated by the Stock
Purchase Agreement.

     "Register," "Registered," and "Registration" mean a registration effected
by preparing and filing a Registration Statement in compliance with the
Securities Act, and the declaration or ordering by the SEC of effectiveness of
such Registration Statement.

     "Registrable Securities" means, at any time, the (i) shares of Common Stock
issued pursuant to the Purchase Agreement, (ii) shares of Common Stock issued
pursuant to or in respect of the Agent's Warrant (the "Agent's Warrant Shares"),
and (iii) shares of Common Stock issued pursuant to or in respect of the
Purchasers' Warrant, plus (iv) shares of Common Stock (or other securities) that
are issued to the Holders in respect of shares described in clauses (i) through
(iii) above or in any reclassification, share combination, share subdivision,
share dividend, share exchange, merger, consolidation or similar transaction or
event.  Notwithstanding the foregoing, Registrable Securities shall not include
any securities sold by a person to the public either pursuant to a Registration
Statement or Rule 144 under the Securities Act or sold in a private transaction
in which the transferor's rights under Article 2 of this Agreement are not
assigned.

     "Registration Expenses" means all expenses incurred by the Company in
complying with Article 2 hereof, including, without limitation, all registration
and filing fees, printing expenses, fees and disbursements of counsel and
accountants for the Company, reasonable fees and disbursements of a single
special counsel for the Holders of Registrable Securities, fees and
disbursements of counsel for the underwriter or underwriters of such securities
(if the Company and/or the Holders are required to bear such fees and
disbursements), all internal Company expenses, all legal fees and disbursements
and other expenses of complying with state securities or blue sky laws of any
jurisdictions in which the securities to be offered are to be registered or
qualified, and the premiums and other costs of policies of insurance against
liability (if any) arising out of such public offering, but excluding any
Selling Expenses.

     "Registration Statement" means any Registration Statement filed by the
Company with the SEC for a public offering and sale of Common Stock (other than
a Registration

                                       2
                                   Exhibit C
<PAGE>

Statement on Form S-8 or Form S-4, or their successors, or any other form for a
similar purpose).

     "Rule 144" means Rule 144 under the Securities Act, as such rule may be
amended from time to time, or any similar successor rule.

     "SEC" means the Securities and Exchange Commission.

     "Securities Act" means the Securities Act of 1933, as amended, and the
rules and regulations promulgated thereunder.

     "Selling Expenses" means all underwriting discounts and commissions,
transfer taxes, filing fees, any and all fees, commission, discounts or similar
payments made to any brokers or dealers, and any fees and disbursements of
counsel, accountant or any other advisor to the Purchasers (other than counsel
referred to in the definition of Registration Expenses above) applicable to a
sale of Registrable Securities.

     "Stock Purchase Agreement" means the Stock Purchase Agreement, dated as of
September 28, 2001, by and among the Company and the Investors listed on
Schedule A thereto.

     "Termination Event" means that (a) prior to the Registration Statement
being declared effective, either (i) the Common Stock is suspended from trading
for 5 or more consecutive trading days other than under a general suspension of
trading on the market or markets on which the Company's Common Stock is traded,
(ii) the Registrable Securities have not been listed and authorized for trading
on the Nasdaq National Market, or (iii) the Common Stock is no longer listed on
Nasdaq, AMEX, or NYSE, or (b) the Registration Statement has not been declared
effective within 180 days of Closing, and such holdup is not due to backlog or
other delay at or by the SEC unrelated to any action or inaction by the Company.

                                   ARTICLE 2

                              REGISTRATION RIGHTS

     2.1  Required Registrations.

     (a)  The Company shall within 30 days of the Closing Date file with the SEC
a Registration Statement for an offering to be made on a continuous basis
pursuant to Rule 415 covering the sale of all of the Registrable Securities.
The Company shall use its best efforts to cause such Registration Statement to
be declared effective under the Securities Act within 90 days of the Closing.
In the event that the Registration Statement is not declared effective within 90
days of the date of the Closing, and such holdup is not due to any Purchaser's
failure to provide company with information necessary to complete the

                                       3
                                   Exhibit C
<PAGE>

Registration Statement by the filing date, the Company shall, on the 91st day
following the Closing and each 30th day thereafter, issue to each of the
Purchasers their ratable portion (based on the percentage of the Shares then
owned by them) of additional Warrants to purchase an aggregate of 5% of the
shares purchased hereunder of Common Stock (subject to equitable adjustment to
reflect any subdivision or combination of the Company's Common Stock or the
payment of dividends payable in Common Stock or any other event in which such
adjustment is reasonably necessary to protect the rights of the Purchasers) (the
"Additional Warrants"), until either the sale of the Shares is registered or
there has occurred a Termination Event.  Notwithstanding the foregoing, the
total number of Additional Warrants paid to each Investor pursuant to this
Section 2.1(a) plus the number of Warrants purchased by such Investor at Closing
shall in no event exceed the number of shares of Common Stock purchased by such
Investor at Closing.

     (b)  The Registration Statement shall be on Form S-3 or another appropriate
form permitting registration of such Registrable Securities for resales by
holders in the manner or manners designated by them (including, without
limitation, one or more underwritten offerings).  The Company shall not permit
any securities other than the Registrable Securities to be included in any
Registration Statement pursuant to which Registrable Securities are registered
without the consent of the Purchasers.  The Company shall not grant any
registration rights to any party other than the Purchasers prior to such time as
the Registration Statement permitting registration of the Registrable Securities
for resale has been declared effective by the SEC, and registration rights that
are subordinate to the registration rights of the Purchasers and the Agent
granted hereunder; provided however, that the Company may grant registration
rights to James J. Jenson, Jeffrey J. Jenson, Jami J. Jenson, Janet J. Jenson,
Julie J. Jenson, Ronald Jenson and Gladys Jenson with respect to the 1,818,812
shares of Common Stock purchased by such persons pursuant to the Stock Purchase
Agreement, dated as of March 30, 2001, between the Company and such persons,
and/or register such 1,818,812 shares at any time, without the prior consent or
approval of the Holders.  The Company shall use its best efforts to keep the
Registration Statement continuously effective under the Securities Act until the
date which is two (2) years from the date of filing (the "Effectiveness Period")
or such shorter period ending when all Registrable Securities covered by the
Registration (i) Statement have been sold in the manner set forth and as
contemplated in the Registration Statement or (ii) may be sold without
limitation under Rule 144(k).

     (c)  If at any time prior to September 28, 2006 that the Registrable
Securities are not otherwise registered for sale, the Company proposes to
register any Common Stock under the Securities Act (other than in connection
with a business combination transaction or an employee benefit plan), and the
registration form to be used may be used for the registration of Registrable
Securities, it will give prompt written notice to the Agent of its intention to
do so and of the Agent's rights hereunder.  Upon the written request of the
Agent made within 15 days after the receipt of any such notice (which request
shall specify the number of Agent's Warrant Shares intended to be disposed of by

                                       4
                                   Exhibit C
<PAGE>

the Agent and the intended method or methods of disposition thereof), the
Company will use its best efforts to effect the registration under the
Securities Act of all such Agent's Warrant Shares in accordance with such
intended method or methods of disposition.

     (d)  The Company agrees that, at any time but no more than once, upon the
request of the Agent, it will promptly file a Registration Statement (subject to
the requirements of Section 2.1(b)) with the SEC under the Securities Act for
sale in an underwritten public offering or otherwise the approximate number of
shares of Agent's Warrant Shares specified in such request.  Such request shall
also specify the intended method or methods of disposition of such Registered
Shares.  Notwithstanding the foregoing, the Company's obligations to file (but
not its obligations to prepare) a Registration Statement pursuant to this
Section 2.1(d) may be suspended upon written notice to the Holders for up to 30
days if:  (i) the fulfillment of such obligations would require the Company to
make a disclosure that would, in the reasonable good faith judgment of the
Company's board of directors, be detrimental to the Company and premature, or
(ii) the Company shall determine in good faith that such an offering will
materially interfere with a pending or contemplated financing, merger, sale of
assets, recapitalization or other similar corporate action of the Company and
the Company shall have furnished to the Agent an officers' certificate to that
effect.  Such obligations shall be reinstated upon the expiration of such 30-day
period or, if earlier: (x) in the case of clause (i) above, upon the making of
such disclosure by the Company (or, if earlier, when such disclosure would
either no longer be necessary for the fulfillment of such obligations or no
longer be detrimental); or (y) in the case of clause (ii) above, not later than
30 days from the date of the request of the Agent under this Section 2.1(d).

     (e)  After receipt of notice of a requested registration pursuant to
Section 2.1(d), the Company shall not initiate, without the consent of the
Agent, a registration of any of its securities for its own account until 90 days
after such registration has been terminated or declared effective (unless
advised by the managing underwriter that a longer period, not to exceed 180
days, is required, or such shorter period as the managing underwriter may
agree).

     (f)  The Agent shall have the right to designate the managing underwriters,
which shall be reasonably satisfactory to the Company, for any underwritten
public offering of Registrable Securities pursuant to this Section 2.1

     2.2  Expenses of Registration. All Registration Expenses incurred in
connection with any registration under Section 2.1 shall be borne by the
Company, and Company shall reimburse the Purchasers for out-of-pocket expenses,
including legal fees and due diligence expenses in accordance with the terms of
Section 7.2 of the Stock Purchase Agreement. All Selling Expenses incurred in
connection with any such registration shall be borne by the Holder of the
securities so registered incurring such expense, unless all Holders have
consented to the Selling Expenses, in which case, such

                                       5
                                   Exhibit C
<PAGE>

Selling Expenses shall be borne by the Holders pro rata on the basis of the
number of shares so registered.

     2.3  Obligations of the Company. Whenever required to effect the
registration of any Registrable Securities, the Company shall, as expeditiously
as reasonably possible:

     (a)  Prepare and file with the SEC a Registration Statement on Form S-3, or
on such form as is then available to the Company in connection with such
registration, with respect to such Registrable Securities and use its best
efforts to cause such Registration Statement to become effective and, upon the
request of the Holders of a majority of the Registrable Securities registered
thereunder, keep such Registration Statement effective throughout the
Effectiveness Period.  Notwithstanding the foregoing, the Company may suspend
the effectiveness of the Registration Statement by written notice to the Holders
for a period not to exceed an aggregate of 15 days in any 90-day period (each
such period, a "Suspension Period") if:

               (x)  the SEC issues a stop order suspending the effectiveness of
          the Registration Statement or initiates proceedings with respect to
          the Registration Statement, or the Company receives any notification
          with respect to the suspension of the qualification of the securities
          included therein for sale in any jurisdiction or the initiation or
          threatening of any proceeding for such purpose; or

               (y)  (i) an event occurs and is continuing as a result of which
          the Registration Statement would, in the Company's reasonable
          judgment, contain an untrue statement of a material fact or omit to
          state a material fact required to be stated therein or necessary to
          make the statements therein not misleading; and

               (z)  (ii) the Company reasonably determines that the disclosure
          of such event at such time would have a material adverse effect on the
          business of the Company (and its subsidiaries, if any, taken as a
          whole);

          provided that in the event the disclosure relates to a previously
     undisclosed proposed or pending material business transaction, the
     disclosure of which would impede the Company's ability to consummate such
     transaction, the Company may extend a Suspension Period from 15 days to 30
     days; provided, however, that Suspension Periods shall not exceed an
     aggregate of 45 days in any 360-day period.  If prior to or on the 15th or
     30th day, as the case may be, of any Suspension Period, such suspension has
     not been terminated, then, the Company shall, on the 20th or 35th day, as
     the case may be, of any Suspension Period and each 30th day thereafter, pay
     to each of the Purchasers their ratable portion (based

                                       6
                                   Exhibit C
<PAGE>

     on the percentage of the Shares then owned by them) of additional Warrants
     to purchase an aggregate of 5% of the shares purchased hereunder of Common
     Stock (subject to equitable adjustment to reflect any subdivision or
     combination of the Company's Common Stock or the payment of dividends
     payable in Common Stock or any other event in which such adjustment is
     reasonably necessary to protect the rights of the purchasers) (the
     "Suspension Warrants"), until either the Suspension Period is terminated or
     there has occurred a Termination Event. Notwithstanding the foregoing, the
     total number of Suspension Warrants paid to each Investor pursuant to this
     Section 2.3(a) plus the number of Warrants purchased by such Investor at
     Closing, shall in no event exceed the number of Shares of Common Stock
     purchased by such Investor at Closing.

     (b)  Furnish to each Holder copies of the Registration Statement (excluding
exhibits thereto) and any prospectus forming a part thereof and any amendments
and supplements thereto (including all documents incorporated or deemed
incorporated by reference therein prior to the effectiveness of the Registration
Statement and including each preliminary prospectus) and any other prospectus
filed under Rule 424 under the Securities Act, which documents, other than
documents incorporated or deemed incorporated by reference, will be subject to
the reasonable review of the Holders for a period of not more than two (2)
business days; and the Company agrees to (i) incorporate in such documents any
comments from the Holders that reflect the correction of what any Holder
reasonably believes to be a material misstatement or omission of a material fact
with respect to such Holder or its plan of resale, and (ii) make reasonable
efforts to incorporate any other reasonable comments of any Holder in such
documents.

     (c)  Prepare and file with the SEC such amendments and supplements to such
Registration Statement and the prospectus used in connection with such
Registration Statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
Registration Statement.

     (d)  Furnish to each Holder one conformed copy of the Registration
Statement and of each amendment and supplement thereto (in each case excluding
exhibits) and such number of copies of the prospectus forming a part of the
Registration Statement (including each preliminary prospectus) and any other
prospectus filed under Rule 424 under the Securities Act, and such other
documents, including, without limitation, documents incorporated or deemed to be
incorporated by reference prior to the effectiveness of such registration
statement, as each of the Holders from time to time may reasonably request;

     (e)  Use its reasonable best efforts (i) to register or qualify all
Registrable Securities covered by the Registration Statement under state
securities, or "blue sky," laws of such States of the United States of America
as the Holders of Registrable Securities covered by the Registration Statement
shall reasonably request, (ii) to keep

                                       7
                                   Exhibit C
<PAGE>

such registration or qualification in effect for so long as the Registration
Statement remains in effect, and (iii) to take any other action which may be
reasonably necessary or advisable to enable the Holders to consummate the
disposition in such jurisdictions of the securities to be sold by the Holders,
consistent with the plan of distribution described in the prospectus included in
the Registration Statement, except that the Company shall not for any such
purpose be required to qualify generally to do business as a foreign corporation
in any jurisdiction where it is not so qualified, or to subject itself to
taxation in any such jurisdiction, or to execute a general consent to service of
process in effecting such registration, qualification or compliance, unless the
Company is already subject to service in such jurisdiction and except as may be
required by the Securities Act or applicable rules or regulations thereunder;

     (f)  In the event of any underwritten public offering, enter into and
perform its obligations under an underwriting agreement, in usual and customary
form, with the managing underwriter(s) of such offering.  Each Holder
participating in such underwriting shall also enter into and perform its
obligations under such an agreement.

     (g)  Subject to Section 3.4 hereof, promptly notify each Holder of
Registrable Securities covered by the Registration Statement (i) upon discovery
that, or upon the happening of any event as a result of which, the prospectus
forming a part of the Registration Statement, as then in effect, includes an
untrue statement of a material fact or omits to state any material fact required
to be stated therein or necessary to make the statements therein, in the light
of the circumstances under which they were made, not misleading, (ii) of the
issuance by the Commission of any stop order suspending the effectiveness of the
Registration Statement or the initiation of proceedings for that purpose, (iii)
of any request by the Commission for (A) amendments to the Registration
Statement or any document incorporated or deemed to be incorporated by reference
in the Registration Statement or (B) supplements to the prospectus forming a
part of the Registration Statement, or (iv) of the receipt by the Company of any
notification with respect to the suspension of the qualification or exemption
from qualification of any of the Registrable Securities for sale in any
jurisdiction or the initiation of any proceeding for such purpose, and at the
request of any such Holder promptly prepare and file an amendment to the
Registration Statement or a supplement to the prospectus as the Company may deem
necessary so that, as thereafter delivered to the purchasers of such securities,
such prospectus shall not include an untrue statement of a material fact or omit
to state a material fact required to be stated therein or necessary to make the
statements therein, in the light of the circumstances under which they were
made, not misleading and furnish to each Holder a reasonable number of copies of
such supplement to, or amendment of, such prospectus and, in the event of a stop
order, use its reasonable best efforts to obtain the withdrawal of any order
suspending the effectiveness of the Registration Statement, or the lifting of
any suspension of the qualification (or exemption from qualification) of any of
the Registrable Securities for sale in any jurisdiction;

                                       8
                                   Exhibit C
<PAGE>

     (h)  Furnish, at the request of a majority of the Holders participating in
the registration, on the date that such Registrable Securities are delivered to
the underwriters for sale, if such Registrable Securities are being sold through
underwriters, or, if such securities are not being sold through underwriters, on
the date that the Registration Statement with respect to such securities becomes
effective, an opinion, dated as of such date, of the counsel representing the
Company for the purposes of such registration, in form and substance as is
customarily given with respect to such registration and reasonably satisfactory
to a majority in interest of the Holders requesting registration, addressed to
the underwriters, if any, and to the Holders requesting registration of
Registrable Securities.

     (i)  To the extent practicable, promptly upon the filing of any document
that is to be incorporated by reference into the Registration Statement or
prospectus forming a part thereof subsequent to the effectiveness thereof, and
in any event no later than five (5) business days after such document is filed
with the Commission, provide copies of such document to the Holders, if
requested; and

     (j)  Use its best efforts to cause all Registrable Securities included in
the Registration Statement to be listed on the Nasdaq National Market or each
securities exchange on which securities of the same class are then listed, or,
if not then listed on any securities exchange, to be eligible for trading in any
over-the-counter market or trading system in which securities of the same class
are then traded.

     2.4  Termination of Registration Rights. All registration rights granted
under this Article 2 shall terminate and be of no further force and effect after
the Effectiveness Period or such shorter period ending when all Registrable
Securities covered by the registration (i) have been sold in the manner set
forth and as contemplated in the Registration Statement or (ii) may be sold
without limitation under Rule 144(k), other than as it relates to Section 2.7
herein.

     2.5  Delay of Registration. No Holder shall have any right to obtain or
seek an injunction restraining or otherwise delaying any such registration as
the result of any controversy that might arise with respect to the
interpretation or implementation of this Article 2.6.

     2.6  Indemnification. If any Registrable Securities are included in a
Registration Statement under Section 2.1:

          (a)  The Company will indemnify and hold harmless each Holder, the
     partners, officers, trustees, members, partners and directors of each
     Holder, and each person, if any, who controls such Holder within the
     meaning of the Securities Act or the Exchange Act, and each underwriter for
     any Holder, if any, and each person, if any, who controls any underwriter
     within the meaning of the

                                       9
                                   Exhibit C
<PAGE>

     Securities Act or the Exchange Act (together, "Indemnified Person"),
     against any losses, claims, damages, or liabilities, (including in
     settlement of litigation) (or actions, investigations or proceedings in
     respect thereof) (collectively, a "Claim") (joint or several) to which they
     may become subject under the Securities Act, the Exchange Act, or other
     federal or state law, insofar as such losses, claims, damages, or
     liabilities (or actions in respect thereof) arise out of or are based upon
     any of the following statements, omissions, or violations (collectively a
     "Company Violation") by the Company: (i) any untrue statement or alleged
     untrue statement of a material fact contained in such Registration
     Statement, including any preliminary prospectus or final prospectus
     contained therein, or other document (including any related registration
     statement, notification or the like) incident to the registration,
     qualification or compliance, or any amendments or supplements thereto, (ii)
     the omission or alleged omission to state therein a material fact required
     to be stated therein in light of the circumstances in which they were made,
     or necessary to make the statements therein not misleading, or (iii) any
     violation or alleged violation by the Company of the Securities Act, the
     Exchange Act, any state securities law or any rule or regulation
     promulgated under the Securities Act, the Exchange Act, or any state
     securities law, or any other law in connection with the offering covered by
     such Registration Statement; and the Company will reimburse each
     Indemnified Person for any legal or other expenses reasonably incurred by
     them in connection with investigating or defending any such Claim;
     provided, however, that the indemnity agreement contained in this Section
     2.6(a) shall not apply to amounts paid in settlement of any such loss,
     claim, damage, liability, or action if such settlement is effected without
     the consent of the Company (which consent shall not be unreasonably
     withheld), nor shall the Company be liable in any such case for any such
     loss, claim, damage, liability, or action to the extent that it arises out
     of or is based upon a Company Violation that occurs in reliance upon and in
     conformity with written information furnished expressly for use in
     connection with such registration by such Holder, partner, officer,
     director, or controlling person of such Holder.

          (b)  Each selling Holder, if Registrable Securities held by it are
     included in the securities as to which such Registration Statement is being
     effected, will indemnify and hold harmless the Company, each of its
     officers and directors, each person, if any, who controls the Company
     within the meaning of the Securities Act or the Exchange Act, and each
     underwriter, if any, and each person, if any, who controls any underwriter
     within the meaning of the Securities Act or the Exchange Act, and any other
     Holder selling securities under such Registration Statement or any of such
     other Holder's partners, directors, or officers or any person who controls
     such Holder, against any losses, claims, damages, or liabilities (joint or
     several) to which the Company or any such director, officer, underwriter,
     controlling person, or other such Holder, or partner,

                                      10
                                   Exhibit C
<PAGE>

     director, officer, or controlling person of such other Holder may become
     subject under the Securities Act, the Exchange Act, or other federal or
     state law, insofar as such losses, claims, damages, or liabilities (or
     actions in respect thereto) arise out of or are based upon any of the
     following statements, omissions or violations (collectively, a "Holder
     Violation"): (i) any untrue statement or alleged untrue statement of a
     material fact contained in such Registration Statement, including any
     preliminary prospectus or final prospectus contained therein or any
     amendments or supplements thereto, (ii) the omission or alleged omission to
     state therein a material fact required to be stated therein, or necessary
     to make the statements therein not misleading, or (iii) any violation or
     alleged violation by the Holder of the Securities Act, the Exchange Act,
     any state securities law or any rule or regulation promulgated under the
     Securities Act, the Exchange Act, or any state securities law in connection
     with the offering covered by such Registration Statement, in each case to
     the extent (and only to the extent) that such Holder Violation occurs in
     reliance upon and in conformity with written information furnished by such
     Holder and stated to be specifically for use in connection with such
     registration; and each such Holder will reimburse any legal or other
     expenses reasonably incurred by the Company or any such director, officer,
     underwriter, controlling person, or other Holder, or partner, officer,
     director, or controlling person of such other Holder in connection with
     investigating or defending any such loss, claim, damage, liability, or
     action; provided, however, that the indemnity agreement contained in this
     Section 2.6(b) shall not apply to amounts paid in settlement of any such
     loss, claim, damage, liability, or action if such settlement is effected
     without the consent of the Holder, which consent shall not be unreasonably
     withheld; provided, further, that in no event shall any indemnity under
     this Section 2.6(b) exceed the proceeds from the offering received by such
     Holder unless the Holder Violation is the result of fraud on the part of
     such Holder.

          (c)  Promptly after receipt by an indemnified party under this Section
     2.6 of notice of the commencement of any action (including any governmental
     action), such indemnified party will, if a claim in respect thereof is to
     be made against any indemnifying party under this Section 2.6, deliver to
     the indemnifying party a written notice of the commencement thereof, and
     the indemnifying party shall have the right to participate in, and, to the
     extent the indemnifying party so desires, jointly with any other
     indemnifying party similarly noticed, to assume the defense thereof with
     counsel mutually satisfactory to the parties; provided however, that
     counsel for the indemnified party who shall conduct the defense of such
     action, shall be approved by the indemnifying party, provided further,
     however, that an indemnified party shall have the right to retain its own
     counsel, with the fees and expenses to be paid by the indemnifying party,
     if representation of such indemnified party by the counsel retained by the
     indemnifying party would be inappropriate due to actual or potential
     differing interests between such

                                      11
                                   Exhibit C
<PAGE>

     indemnified party and any other party represented by such counsel in such
     proceeding. The failure to deliver written notice to the indemnifying party
     within a reasonable time of the commencement of any such action, if
     materially prejudicial to its ability to defend such action, shall relieve
     such indemnifying party of any liability to the indemnified party under
     this Section 2.6, but the omission so to deliver written notice to the
     indemnifying party will not relieve it of any liability that it may have to
     any indemnified party otherwise than under this Section 2.6.

          (d)  If the indemnification provided for in this Section 2.6 is held
     by a court of competent jurisdiction to be unavailable to an indemnified
     party with respect to any losses, claims, damages, or liabilities referred
     to herein, the indemnifying party, in lieu of indemnifying such indemnified
     party thereunder, shall to the extent permitted by applicable law
     contribute to the amount paid or payable by such indemnified party as a
     result of such loss, claim, damage, or liability in such proportion as is
     appropriate to reflect the relative fault of the indemnifying party on the
     one hand and of the indemnified party on the other in connection with the
     Company Violation(s) or the Holder Violation(s), as the case may be, that
     resulted in such loss, claim, damage, or liability, as well as any other
     relevant equitable considerations. The relative fault of the indemnifying
     party and of the indemnified party shall be determined by a court of law by
     reference to, among other things, whether the untrue or alleged untrue
     statement of a material fact or the omission to state a material fact
     relates to information supplied by the indemnifying party or by the
     indemnified party and the parties' relative intent, knowledge, access to
     information, and opportunity to correct or prevent such statement or
     omission.

          (e)  The obligations of the Company and Holders under this Section 2.6
     shall survive the termination or closing of any offering in a Registration
     Statement, and otherwise.

                                   ARTICLE 3

                               OTHER PROVISIONS

     3.1  Investor Information. Whenever the Company is required to effect the
registration of any Registrable Securities, each Investor shall, upon request by
the Company, provide all information reasonably requested by the Company for use
by the Company in the preparation of the Registration Statement and any
prospectus contained therein and compliance with the requirements of the
Securities Act with respect to such registration.

                                      12
                                   Exhibit C
<PAGE>

     3.2  Complete Agreement. This Agreement constitutes the entire agreement
between the parties hereto with respect to the subject matter hereof.

     3.3  Waiver, Discharge, Amendment, Etc. Any term of this Agreement may be
amended and the observance of any term of this Agreement may be waived (either
generally or in a particular circumstance and either retroactively or
prospectively) only with the written consent of the Company, the Agent and
Purchasers holding two-thirds of the shares of Common Stock then held by the
Purchasers. The failure of any party hereto to enforce at any time any of the
provisions of this Agreement shall not, absent an express written waiver signed
by the party making such waiver specifying the provision being waived, be
construed to be a waiver of any such provision, nor in any way to affect the
validity of this Agreement or any part hereof or the right of the party
thereafter to enforce each and every such provision. No waiver of any breach of
this Agreement shall be held to be a waiver of any other or subsequent breach.

     3.4  Notices. All notices or other communications to a party required or
permitted hereunder shall be in writing and shall be delivered personally or by
telecopy (receipt confirmed) to such party (or, in the case of an entity, to an
executive officer of such party) or shall be sent by a reputable express
delivery service or by certified mail, postage prepaid with return receipt
requested, addressed as follows:

     if to a Purchaser:

          To the address set forth on Schedule 1 or such other address as may be
          designated in writing hereafter, in the same manner, by such
          Purchaser.

     with copy to:

          Steven J. Cuevas, Esq.
          SAFECO Plaza
          T-18
          Seattle, WA 98115
          Fax: (206) 545-6277

     if to the Agent to:

          Patricia Bartholomew, Esq.
          ThinkEquity Partners
          222 South Ninth Street, Suite 2800
          Minneapolis, Minnesota  55402
          Fax: 612-692-8250

                                      13
                                   Exhibit C
<PAGE>

     with copy to:

          Steven J. Slutzky, Esq.
          Debevoise & Plimpton
          919 third Avenue
          New York, New York 10022
          Fax: 212-909-6836

     if to the Company to:

          RMH Teleservices, Inc.
          40 Morris Avenue
          Bryn Mawr, PA 19010
          Attn: John A. Fellows
          Fax: 610-520-5354

     with copy to:

          Wolf, Block, Schorr and Solis-Cohen LLP
          1650 Arch Street
          22nd Floor
          Philadelphia, PA 19103-2097
          Attn: John M. Coogan, Jr., Esq.
          Fax: 215-977-2334

Any party may change the above-specified recipient and/or mailing address by
notice to all other parties given in the manner herein prescribed.  All notices
shall be deemed given on the day when actually delivered as provided above (if
delivered personally or by telecopy) or on the day shown on the return receipt
(if delivered by mail or delivery service).

     3.5  Assignment and Transfer. The rights to have the Company register
Registrable Securities pursuant to this Agreement shall be automatically
assignable by the Holders to any Person (a "Transferee") of all or any portion
of Registrable Securities if: (i) the Holder agrees in writing with the
Transferee to assign such rights, and a copy of such agreement is furnished to
the Company within a reasonable time after such assignment; (ii) the Company is,
within a reasonable time after such transfer or assignment, furnished with
written notice of (a) the name and address of such Transferee, and (b) the
securities with respect to which such registration rights are being transferred
or assigned; (iii) immediately following such transfer or assignment the further
disposition of such securities by the Transferee is restricted under the 1933
Act and applicable state securities laws; (iv) at or before the time the Company
receives the written notice contemplated by clause (ii) of this sentence the
Transferee agrees in

                                      14
                                   Exhibit C
<PAGE>

writing with the Company to be bound by all of the provisions contained herein;
and (v) such Transferee shall be an "accredited investor" as that term is
defined in Rule 501 of Regulation D promulgated under the 1933 Act.

     3.6  Governing Law. This Agreement shall be governed by and interpreted in
accordance with the laws of the State of Minnesota, including all matters of
construction, validity, performance, and enforcement, without giving effect to
principles of conflict of laws.

     3.7  Titles and Headings; Construction. The titles and headings to the
Articles and Sections herein are inserted for the convenience of reference only
and are not intended to be a part of or to affect the meaning or interpretation
of this Agreement. This Agreement shall be construed without regard to any
presumption or other rule requiring construction hereof against the party
causing this Agreement to be drafted.

     3.8  Benefit. Nothing in this Agreement, expressed or implied, is intended
to confer on any person other than the parties hereto or their respective
successors or assigns, any rights, remedies, obligations, or liabilities under
or by reason of this Agreement.

     3.9  Counterparts. This Agreement may be executed in any number of
counterparts, each of which shall be deemed as original and all of which
together shall constitute one instrument, and may be delivered in person or by
facsimile transmission.

     IN WITNESS WHEREOF, each of the parties has caused this Agreement to be
executed as of the date first written above.

                                        RMH TELESERVICES, INC.

                                        By:_______________________________
                                           Name:
                                           Title:

                                      15
                                   Exhibit C
<PAGE>

                                  ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                                             PURCHASER:

                                             By:__________________________
                                                Name:
                                                Title:

                                      16
                                   Exhibit C
<PAGE>

                                  ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company"), and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                                             AGENT:

                                             THINKEQUITY PARTNERS, LLC

                                             By:____________________________
                                                Name:
                                                Title:

                                      17
                                   Exhibit C
<PAGE>

                                  SCHEDULE 1

                            Schedule of Purchasers

           Purchaser Name                             Purchaser Address
----------------------------------------     ----------------------------------
Ardsley Offshore Fund Limited                646 Steamboat Road
                                             Greenwich, CT
Ardsley Partners Fund I LP                   646 Steamboat Road
                                             Greenwich, CT
Ardsley Partners Fund II LP                  646 Steamboat Road
                                             Greenwich, CT
Ardsley Partners Institutional Fund LP       646 Steamboat Road
                                             Greenwich, CT
Augusta Partners LP                          646 Steamboat Road
                                             Greenwich, CT
Constable Capital                            3005 Maplewood Road
                                             Wayzata, MN
Coralbasin & Co.                             601 Union Street, Suite 2500
                                             Seattle, WA
HH Managed Account I Limited                 646 Steamboat Road
                                             Greenwich, CT
Potomac Capital Partners, L.P.               153 East 53rd Street, 26th Floor
                                             New York, NY
RS Paisley Pacific Master Fund Unit Trust    388 Market Street, Suite 200
                                             San Francisco, CA
Coralrock & Co.                              601 Union Street, Suite 2500
                                             Seattle, WA
The Paisley Fund, L.P.                       388 Market Street, Suite 200
                                             San Francisco, CA
Woodville LLC                                34 Penninsula Road
                                             Dellwood, MN

                                      18
                                   Exhibit C
<PAGE>

                                   EXHIBIT D

                               FORM OF OPINION OF
                    WOLF, BLOCK, SCHORR and SOLIS-COHEN LLP

                                                              September 28, 2001

     We have acted as counsel for RMH Teleservices, Inc., a Pennsylvania
corporation (the "Company"), in connection with the execution and/or delivery of
(i) a Stock Purchase Agreement (the "Purchase Agreement"), dated as of September
28, 2001, among the Company and the investors named therein (the "Investors"),
(ii) a Registration Rights Agreement ("Registration Rights Agreement"), dated as
of September 28, 2001, among the Company, the purchasers named therein, and
ThinkEquity Partners, LLC, and (iii) Common Stock Purchase Warrants to be
purchased by the Investors (the "Warrants") (the Purchase Agreement,
Registration Rights Agreement and Warrants are collectively referred to herein
as the "Transaction Documents").  All capitalized terms used herein without
definition are used herein with the respective meanings ascribed to them in the
Purchase Agreement.  This opinion is being delivered to you pursuant to Section
5.2 of the Purchase Agreement.

     In rendering this opinion, we have examined executed counterparts or
copies, certified or otherwise identified to our satisfaction, of the
Transaction Documents, certificates of public officials and of officers of the
Company with respect to the accuracy of factual matters contained therein, and
the other agreements, instruments and certificates being delivered at the
closing being held today.  We have also examined and considered such corporate
records of the Company and each of its subsidiaries and such matters of law as
we have deemed appropriate to render our opinion.

     As to various questions of fact material to our opinion, we have relied,
without independent investigation, upon the representations set forth in the
Transaction Documents of the parties thereto, and upon certificates of officers
and other representatives of such parties as well as upon the certificates and
electronic communications delivered in connection with the Transaction
Documents, copies of which you have received at closing.  We have made no
independent factual investigation with respect to such matters.

     We have assumed that any Transaction Document will be construed and
enforced in accordance with Pennsylvania law if Pennsylvania law is specified as
governing such Transaction Document or if such Document does not specify the law
to be used for such purpose.  We have also assumed the genuineness of all
signatures, the authenticity of all documents submitted to us as originals, the
conformity with authentic originals of all

                                   Exhibit D
<PAGE>

documents submitted to us as originals, the conformity with authentic originals
of all documents submitted to us as copies and the authenticity of certificates
of public officials. We have also assumed with respect to each party other than
the Company (i) that each of the Transaction Documents has been duly authorized,
executed and delivered by each party thereto, (ii) that each such party has full
legal right, capacity, power and authority to execute, deliver and perform its
obligations under the Transaction Documents to which it is party or by the terms
of which it is bound, and (iii) that the Transaction Documents are legal, valid
and binding obligations of the parties thereto, enforceable in accordance with
their terms.

     Based on the foregoing and subject to the qualifications and limitations
set forth below, we are of the opinion that:

     1.   The Company has been duly incorporated and is subsisting as a
corporation in good standing under the laws of the Commonwealth of Pennsylvania.

     2.   The Company has corporate power and authority to own, lease and
operate its properties and to conduct its business as described in the
Compendium of Public Filing Documents delivered to each of the Investors (the
"Compendium") and to enter into and perform its obligations under the
Transaction Documents.

     3.   The shares of Common Stock (including shares of Common Stock to be
purchased upon the exercise of any Warrants) and the Warrants to be purchased by
the Investors from the Company have been duly authorized for issuance and sale
to the Investors pursuant to the Purchase Agreement and the Warrants, and, when
issued and delivered by the Company pursuant to the Purchase Agreement and the
Warrants, against payment of the consideration set forth in the Purchase
Agreement and the Warrants, will be validly issued and fully paid and non-
assessable.

     4.   No securityholder of the Company has, pursuant to the terms of the
Articles of Incorporation or bylaws of the Company, any statute, or any rules of
The NASDAQ National Market, any preemptive, approval or similar rights or
authority pertaining to the issuance, sale and purchase of (i) the shares of
Common Stock to be purchased pursuant to the Purchase Agreement or the shares of
Common Stock issuable upon exercise of the Warrants, or (ii) the Warrants.

     5.   Each subsidiary of the Company has been duly incorporated and is
validly existing or subsisting as a corporation in good standing under the laws
of the jurisdiction of its incorporation, has corporate power and authority to
own, lease and operate its properties and to conduct its business as presently
being conducted; except where the failure so to be in good standing could not
reasonably be expected to result in a Material Adverse Effect; except as
otherwise disclosed in the Compendium, all of the issued and outstanding capital
stock of each subsidiary has been duly authorized and validly issued, is fully
paid and non-assessable and, to our knowledge, is owned by the Company,

                                       2
                                   Exhibit D
<PAGE>

directly or through subsidiaries, free and clear of any security interest,
mortgage, pledge, lien, encumbrance, claim or equity other than the pledge of
the equity interests in such subsidiaries in favor of PNC Bank, N.A., securing
obligations of the Company and its subsidiaries thereto; none of the outstanding
shares of capital stock of any subsidiary was issued in violation of the
preemptive or similar rights of any securityholder of such subsidiary set forth
in the Articles of Incorporation (or comparable governing document) or bylaws of
the subsidiary.

     6.   Each of the Transaction Documents has been duly authorized, executed
and delivered by the Company, and constitutes a valid and legally binding
obligation of the Company enforceable against the Company in accordance with its
terms, except to the extent that such enforceability may be limited by
applicable bankruptcy, insolvency, fraudulent conveyance, reorganization,
arrangement, moratorium and other similar laws affecting creditors' rights
generally and by general equitable principles (whether considered in a
proceeding in equity or at law) and, in the case of the Registration Rights
Agreement, except to the extent that the indemnification provisions thereof may
be unenforceable; and all corporate action required to be taken for the due and
proper authorization, execution and delivery of each of the Transaction
Documents and the consummation of the transactions contemplated thereby has been
duly and validly taken.

     7.   Each of the Transaction Documents conforms in all material respects to
the description thereof contained in the Compendium and the shares of Common
Stock and Warrants conform in all material respects to the description thereof
contained in the Compendium.

     8.   Based in part on the representations of the Investors in the Stock
Purchase Agreement, except for (a) the listing of the Shares and the Warrant
Shares on The NASDAQ National Market, (b) post-closing filings with the
Commission and (c) post-closing filings as may be necessary to comply with the
"blue sky" laws of various states, no filing with, or authorization, approval,
consent, license, order, registration, qualification or decree of, any court or
governmental authority or agency, domestic or foreign, is necessary or required
in connection with the due authorization, execution and delivery of the
Transaction Documents or for the offering, issuance, sale or delivery of the
shares of Common Stock and the Warrants pursuant to the terms of the Transaction
Documents.

     9.   The execution, delivery and performance of the Transaction Documents
and the consummation of the transactions contemplated therein (including the
issuance and sale of the Common Stock and the Warrants, and the use of the
proceeds from the sale of the Common Stock and the Warrants as described in the
Compendium) and compliance by the Company with its obligations under the
Transaction Documents do not and will not, whether with or without the giving of
notice or lapse of time or both, conflict with or constitute a breach of, or
default under or result in the creation or

                                       3
                                   Exhibit D
<PAGE>

imposition of any lien, charge or encumbrance upon any property or assets of the
Company or any subsidiary pursuant to any contract, indenture, mortgage, deed of
trust, loan or credit agreement, note, lease or any other agreement or
instrument, known to us, to which the Company or any subsidiary is a party or by
which it or any of them may be bound, or to which any of the property or assets
of the Company or any subsidiary is subject and which is listed as an exhibit to
the Company's Form 10-K for the year ended September 30, 2000 or listed as an
exhibit to any documents filed with the Commission after the Company's Form 10-K
for the year ended June 30, 2000 (except for such conflicts, breaches or
defaults or liens, charges or encumbrances that could not reasonably be expected
to have a Material Adverse Effect), nor will such action result in any violation
of the provisions of the charter or by-laws of the Company or any subsidiary, or
any applicable law, statute, rule, regulation, judgment, order, writ or decree,
known to us, of any government, government instrumentality or court, domestic or
foreign, having jurisdiction over the Company or any subsidiary or any of their
respective properties, assets or operations.

     10.  Neither the Company nor any of its subsidiaries is an "investment
company" or an entity "controlled" by an "investment company," as such terms are
defined in the 1940 Act.

     11.  Based in part on the representations of the Investors in the Stock
Purchase Agreement, no registration of the Securities under the Securities Act
is required in connection with the issuance and sale of the shares of Common
Stock and the Warrants by the Company in the manner contemplated by the
Transaction Documents.

     Wherever we have stated that we have assumed any matter, it is intended to
indicate that we have assumed such matter without making any factual, legal or
other inquiry or investigation, and without expressing any opinion or conclusion
of any kind concerning such matter.

     Whenever our opinion herein with respect to the existence or absence of
facts is qualified by the phrase "to our knowledge" or words of similar import,
it is intended to indicate that no information has come to the attention of
lawyers currently with our Firm who have worked on the transactions contemplated
by the Agreement which would give us actual knowledge of the existence or
absence of such fact, as appropriate. Moreover, we have not undertaken any
independent investigation to determine the existence or absence of such facts,
and any limited inquiries made by us during the preparation of this opinion
should not be regarded as such an investigation.  No inference as to our
knowledge of any matters bearing on the accuracy of any such statement should be
drawn from the fact of our representation of the Company.

     Our examination of law relevant to the matters covered in this opinion is
limited to federal law and the laws of the Commonwealth of Pennsylvania and the
Delaware

                                       4
                                   Exhibit D
<PAGE>

General Corporation Law. We express no opinion with respect to matters governed
by the laws of any other jurisdiction. We also express no opinion with respect
to matters relating to RMH Teleservices International, Inc. or 365biz.com GP,
LLC.

     This opinion speaks only as of the date hereof and we do not have, nor do
we assume, any obligation to advise you of any changes in facts or in applicable
laws which may affect our opinion.

     This opinion is solely for the benefit of the addressees hereof for use in
connection with the transactions contemplated by the Agreement and may not be
relied upon by any other person or for any other purpose without our express
written consent.

                                                  Sincerely,

                                       5
                                   Exhibit D
<PAGE>

                     Schedules to Stock Purchase Agreement

                                 Schedule 2.3
                                 ------------

     As of September 26, 2001, there were 1,079,935 outstanding options to
purchase shares of common stock at a weighted average exercise price of $4.00
per share.

     As of September 26, 2001, there were 199,735 options to purchase shares of
common stock available for future issuance under the RMH Teleservices, Inc. 1996
stock incentive plan.

<PAGE>

                                 Schedule 2.21
                                 -------------

     ThinkEquity Partners LLC, which is acting as placement agent for this
offering, will be paid a cash fee equal to five percent (5%) of the total
purchase price of the securities sold in this offering and will be issued
warrants to purchase shares of common stock in an amount equal to five percent
(5%) of the shares of common stock sold in this offering at an exercise price
equal to 125% of the price at which the shares in this offering are sold.<PAGE>

                                                                    Exhibit 10.2

                          REGISTRATION RIGHTS AGREEMENT

     This Registration Rights Agreement (the "Agreement") is made and entered
into as of September 28, 2001, among RMH Teleservices, Inc., a Pennsylvania
corporation (the "Company"), the individuals and entities listed on Schedule 1
hereto (each a "Purchaser" and, collectively, the "Purchasers"), and ThinkEquity
Partners, LLC, a Delaware limited liability company (the "Agent").

                                    RECITALS:

     WHEREAS, the Purchasers and the Company have executed the Stock Purchase
Agreement (the "Purchase Agreement") of even date herewith pursuant to which the
Purchasers are purchasing shares of the Company's Common Stock (defined below)
and Warrants (capitalized terms used but not otherwise defined herein shall have
the meanings given them in the Purchase Agreement);

     WHEREAS, the Company and the Agent have executed a Letter of Intent dated
as of September 24, 2001 (the "Letter of Intent"); and

     WHEREAS, in connection with the Purchase Agreement and the Letter of Intent
the parties desire to provide certain registration rights and benefits with
respect to the Registrable Securities (as defined below).

     NOW, THEREFORE, in consideration of the respective covenants and agreements
contained herein, and for other valuable consideration, the receipt and adequacy
of which are hereby acknowledged, the parties hereto agree as follows:

                                    ARTICLE 1

                                   DEFINITIONS

     1.1 Specific Definitions. As used in this Agreement, the following terms
         --------------------
shall have the meanings set forth or as referenced below:

     "Agent's Warrant" means the warrant issued to the Agent in connection with
the closing of the transactions contemplated by the Stock Purchase Agreement.

     "Common Stock" means the Company's common stock, no par value per share.

     "Exchange Act" means the Securities Exchange Act of 1934, as amended, and
the rules and regulations promulgated thereunder.
<PAGE>

     "Form S-3" means such form under the Securities Act in effect on the date
hereof or any successor registration form under the Securities Act subsequently
adopted by the SEC that permits inclusion or incorporation of substantial
information by reference to other documents filed by the Company with the SEC.

     "Holder" means a Purchaser, the Agent and any other person owning of record
Registrable Securities that have not been sold to the public, or any assignee of
record of such Registrable Securities in accordance with Article 2.

     "Purchasers' Warrant" means the Warrants issued to the Purchasers in
connection with the closing of the transactions contemplated by the Stock
Purchase Agreement.

     "Register," "Registered," and "Registration" mean a registration effected
by preparing and filing a Registration Statement in compliance with the
Securities Act, and the declaration or ordering by the SEC of effectiveness of
such Registration Statement.

     "Registrable Securities" means, at any time, the (i) shares of Common Stock
issued pursuant to the Purchase Agreement, (ii) shares of Common Stock issued
pursuant to or in respect of the Agent's Warrant (the "Agent's Warrant Shares"),
and (iii) shares of Common Stock issued pursuant to or in respect of the
Purchasers' Warrant, plus (iv) shares of Common Stock (or other securities) that
are issued to the Holders in respect of shares described in clauses (i) through
(iii) above or in any reclassification, share combination, share subdivision,
share dividend, share exchange, merger, consolidation or similar transaction or
event.  Notwithstanding the foregoing, Registrable Securities shall not include
any securities sold by a person to the public either pursuant to a Registration
Statement or Rule 144 under the Securities Act or sold in a private transaction
in which the transferor's rights under Article 2 of this Agreement are not
assigned.

     "Registration Expenses" means all expenses incurred by the Company in
complying with Article 2 hereof, including, without limitation, all registration
and filing fees, printing expenses, fees and disbursements of counsel and
accountants for the Company, reasonable fees and disbursements of a single
special counsel for the Holders of Registrable Securities, fees and
disbursements of counsel for the underwriter or underwriters of such securities
(if the Company and/or the Holders are required to bear such fees and
disbursements), all internal Company expenses, all legal fees and disbursements
and other expenses of complying with state securities or blue sky laws of any
jurisdictions in which the securities to be offered are to be registered or
qualified, and the premiums and other costs of policies of insurance against
liability (if any) arising out of such public offering, but excluding any
Selling Expenses.

     "Registration Statement" means any Registration Statement filed by the
Company with the SEC for a public offering and sale of Common Stock (other than
a Registration

                                       2
<PAGE>

Statement on Form S-8 or Form S-4, or their successors, or any other form for a
similar purpose).

     "Rule 144" means Rule 144 under the Securities Act, as such rule may be
amended from time to time, or any similar successor rule.

     "SEC" means the Securities and Exchange Commission.

     "Securities Act" means the Securities Act of 1933, as amended, and the
rules and regulations promulgated thereunder.

     "Selling Expenses" means all underwriting discounts and commissions,
transfer taxes, filing fees, any and all fees, commission, discounts or similar
payments made to any brokers or dealers, and any fees and disbursements of
counsel, accountant or any other advisor to the Purchasers (other than counsel
referred to in the definition of Registration Expenses above) applicable to a
sale of Registrable Securities.

     "Stock Purchase Agreement" means the Stock Purchase Agreement, dated as of
September 28, 2001, by and among the Company and the Investors listed on
Schedule A thereto.

     "Termination Event" means that (a) prior to the Registration Statement
being declared effective, either (i) the Common Stock is suspended from trading
for 5 or more consecutive trading days other than under a general suspension of
trading on the market or markets on which the Company's Common Stock is traded,
(ii) the Registrable Securities have not been listed and authorized for trading
on the Nasdaq National Market, or (iii) the Common Stock is no longer listed on
Nasdaq, AMEX, or NYSE, or (b) the Registration Statement has not been declared
effective within 180 days of Closing, and such holdup is not due to backlog or
other delay at or by the SEC unrelated to any action or inaction by the Company.

                                    ARTICLE 2

                               REGISTRATION RIGHTS

     2.1 Required Registrations.
         ----------------------

     (a) The Company shall within 30 days of the Closing Date file with the SEC
a Registration Statement for an offering to be made on a continuous basis
pursuant to Rule 415 covering the sale of all of the Registrable Securities. The
Company shall use its best efforts to cause such Registration Statement to be
declared effective under the Securities Act within 90 days of the Closing. In
the event that the Registration Statement is not declared effective within 90
days of the date of the Closing, and such holdup is not due to any Purchaser's
failure to provide company with information necessary to complete the

                                       3
<PAGE>

Registration Statement by the filing date, the Company shall, on the 91st day
following the Closing and each 30th day thereafter, issue to each of the
Purchasers their ratable portion (based on the percentage of the Shares then
owned by them) of additional Warrants to purchase an aggregate of 5% of the
shares purchased hereunder of Common Stock (subject to equitable adjustment to
reflect any subdivision or combination of the Company's Common Stock or the
payment of dividends payable in Common Stock or any other event in which such
adjustment is reasonably necessary to protect the rights of the Purchasers) (the
"Additional Warrants"), until either the sale of the Shares is registered or
there has occurred a Termination Event. Notwithstanding the foregoing, the total
number of Additional Warrants paid to each Investor pursuant to this Section
2.1(a) plus the number of Warrants purchased by such Investor at Closing shall
in no event exceed the number of shares of Common Stock purchased by such
Investor at Closing.

     (b) The Registration Statement shall be on Form S-3 or another appropriate
form permitting registration of such Registrable Securities for resales by
holders in the manner or manners designated by them (including, without
limitation, one or more underwritten offerings). The Company shall not permit
any securities other than the Registrable Securities to be included in any
Registration Statement pursuant to which Registrable Securities are registered
without the consent of the Purchasers. The Company shall not grant any
registration rights to any party other than the Purchasers prior to such time as
the Registration Statement permitting registration of the Registrable Securities
for resale has been declared effective by the SEC, and registration rights that
are subordinate to the registration rights of the Purchasers and the Agent
granted hereunder; provided however, that the Company may grant registration
rights to James J. Jenson, Jeffrey J. Jenson, Jami J. Jenson, Janet J. Jenson,
Julie J. Jenson, Ronald Jenson and Gladys Jenson with respect to the 1,818,812
shares of Common Stock purchased by such persons pursuant to the Stock Purchase
Agreement, dated as of March 30, 2001, between the Company and such persons,
and/or register such 1,818,812 shares at any time, without the prior consent or
approval of the Holders. The Company shall use its best efforts to keep the
Registration Statement continuously effective under the Securities Act until the
date which is two (2) years from the date of filing (the "Effectiveness Period")
or such shorter period ending when all Registrable Securities covered by the
Registration (i) Statement have been sold in the manner set forth and as
contemplated in the Registration Statement or (ii) may be sold without
limitation under Rule 144(k).

     (c) If at any time prior to September 28, 2006 that the Registrable
Securities are not otherwise registered for sale, the Company proposes to
register any Common Stock under the Securities Act (other than in connection
with a business combination transaction or an employee benefit plan), and the
registration form to be used may be used for the registration of Registrable
Securities, it will give prompt written notice to the Agent of its intention to
do so and of the Agent's rights hereunder. Upon the written request of the Agent
made within 15 days after the receipt of any such notice (which request shall
specify the number of Agent's Warrant Shares intended to be disposed of by

                                       4
<PAGE>

the Agent and the intended method or methods of disposition thereof), the
Company will use its best efforts to effect the registration under the
Securities Act of all such Agent's Warrant Shares in accordance with such
intended method or methods of disposition.

     (d) The Company agrees that, at any time but no more than once, upon the
request of the Agent, it will promptly file a Registration Statement (subject to
the requirements of Section 2.1(b)) with the SEC under the Securities Act for
sale in an underwritten public offering or otherwise the approximate number of
shares of Agent's Warrant Shares specified in such request. Such request shall
also specify the intended method or methods of disposition of such Registered
Shares. Notwithstanding the foregoing, the Company's obligations to file (but
not its obligations to prepare) a Registration Statement pursuant to this
Section 2.1(d) may be suspended upon written notice to the Holders for up to 30
days if: (i) the fulfillment of such obligations would require the Company to
make a disclosure that would, in the reasonable good faith judgment of the
Company's board of directors, be detrimental to the Company and premature, or
(ii) the Company shall determine in good faith that such an offering will
materially interfere with a pending or contemplated financing, merger, sale of
assets, recapitalization or other similar corporate action of the Company and
the Company shall have furnished to the Agent an officers' certificate to that
effect. Such obligations shall be reinstated upon the expiration of such 30-day
period or, if earlier: (x) in the case of clause (i) above, upon the making of
                        -
such disclosure by the Company (or, if earlier, when such disclosure would
either no longer be necessary for the fulfillment of such obligations or no
longer be detrimental); or (y) in the case of clause (ii) above, not later than
                            -
30 days from the date of the request of the Agent under this Section 2.1(d).

     (e) After receipt of notice of a requested registration pursuant to Section
2.1(d), the Company shall not initiate, without the consent of the Agent, a
registration of any of its securities for its own account until 90 days after
such registration has been terminated or declared effective (unless advised by
the managing underwriter that a longer period, not to exceed 180 days, is
required, or such shorter period as the managing underwriter may agree).

     (f) The Agent shall have the right to designate the managing underwriters,
which shall be reasonably satisfactory to the Company, for any underwritten
public offering of Registrable Securities pursuant to this Section 2.1

2.2  Expenses of Registration.  All Registration Expenses incurred in connection
     ------------------------
with any registration under Section 2.1 shall be borne by the Company, and
Company shall reimburse the Purchasers for out-of-pocket expenses, including
legal fees and due diligence expenses in accordance with the terms of Section
7.2 of the Stock Purchase Agreement.  All Selling Expenses incurred in
connection with any such registration shall be borne by the Holder of the
securities so registered incurring such expense, unless all Holders have
consented to the Selling Expenses, in which case, such

                                       5
<PAGE>

Selling Expenses shall be borne by the Holders pro rata on the basis of the
number of shares so registered.

     2.3 Obligations of the Company. Whenever required to effect the
         --------------------------
registration of any Registrable Securities, the Company shall, as expeditiously
as reasonably possible:

     (a) Prepare and file with the SEC a Registration Statement on Form S-3, or
on such form as is then available to the Company in connection with such
registration, with respect to such Registrable Securities and use its best
efforts to cause such Registration Statement to become effective and, upon the
request of the Holders of a majority of the Registrable Securities registered
thereunder, keep such Registration Statement effective throughout the
Effectiveness Period. Notwithstanding the foregoing, the Company may suspend the
effectiveness of the Registration Statement by written notice to the Holders for
a period not to exceed an aggregate of 15 days in any 90-day period (each such
period, a "Suspension Period") if:

             (x) the SEC issues a stop order suspending the effectiveness of the
         Registration Statement or initiates proceedings with respect to the
         Registration Statement, or the Company receives any notification with
         respect to the suspension of the qualification of the securities
         included therein for sale in any jurisdiction or the initiation or
         threatening of any proceeding for such purpose; or

             (y) (i) an event occurs and is continuing as a result of which the
         Registration Statement would, in the Company's reasonable judgment,
         contain an untrue statement of a material fact or omit to state a
         material fact required to be stated therein or necessary to make the
         statements therein not misleading; and

             (z) (ii) the Company reasonably determines that the disclosure of
         such event at such time would have a material adverse effect on the
         business of the Company (and its subsidiaries, if any, taken as a
         whole);

         provided that in the event the disclosure relates to a previously
     undisclosed proposed or pending material business transaction, the
     disclosure of which would impede the Company's ability to consummate such
     transaction, the Company may extend a Suspension Period from 15 days to 30
     days; provided, however, that Suspension Periods shall not exceed an
     aggregate of 45 days in any 360-day period.  If prior to or on the 15th or
     30th day, as the case may be, of any Suspension Period, such suspension has
     not been terminated, then, the Company shall, on the 20th or 35th day, as
     the case may be, of any Suspension Period and each 30th day thereafter, pay
     to each of the Purchasers their ratable portion (based on the percentage of
     the Shares then owned by them) of additional Warrants to

                                       6
<PAGE>

     purchase an aggregate of 5% of the shares purchased hereunder of Common
     Stock (subject to equitable adjustment to reflect any subdivision or
     combination of the Company's Common Stock or the payment of dividends
     payable in Common Stock or any other event in which such adjustment is
     reasonably necessary to protect the rights of the purchasers) (the
     "Suspension Warrants"), until either the Suspension Period is terminated or
     there has occurred a Termination Event. Notwithstanding the foregoing, the
     total number of Suspension Warrants paid to each Investor pursuant to this
     Section 2.3(a) plus the number of Warrants purchased by such Investor at
     Closing, shall in no event exceed the number of Shares of Common Stock
     purchased by such Investor at Closing.

     (b) Furnish to each Holder copies of the Registration Statement (excluding
exhibits thereto) and any prospectus forming a part thereof and any amendments
and supplements thereto (including all documents incorporated or deemed
incorporated by reference therein prior to the effectiveness of the Registration
Statement and including each preliminary prospectus) and any other prospectus
filed under Rule 424 under the Securities Act, which documents, other than
documents incorporated or deemed incorporated by reference, will be subject to
the reasonable review of the Holders for a period of not more than two (2)
business days; and the Company agrees to (i) incorporate in such documents any
comments from the Holders that reflect the correction of what any Holder
reasonably believes to be a material misstatement or omission of a material fact
with respect to such Holder or its plan of resale, and (ii) make reasonable
efforts to incorporate any other reasonable comments of any Holder in such
documents.

     (c) Prepare and file with the SEC such amendments and supplements to such
Registration Statement and the prospectus used in connection with such
Registration Statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
Registration Statement.

     (d) Furnish to each Holder one conformed copy of the Registration Statement
and of each amendment and supplement thereto (in each case excluding exhibits)
and such number of copies of the prospectus forming a part of the Registration
Statement (including each preliminary prospectus) and any other prospectus filed
under Rule 424 under the Securities Act, and such other documents, including,
without limitation, documents incorporated or deemed to be incorporated by
reference prior to the effectiveness of such registration statement, as each of
the Holders from time to time may reasonably request;

     (e) Use its reasonable best efforts (i) to register or qualify all
Registrable Securities covered by the Registration Statement under state
securities, or "blue sky," laws of such States of the United States of America
as the Holders of Registrable Securities covered by the Registration Statement
shall reasonably request, (ii) to keep such registration or qualification in
effect for so long as the Registration Statement

                                       7
<PAGE>

remains in effect, and (iii) to take any other action which may be reasonably
necessary or advisable to enable the Holders to consummate the disposition in
such jurisdictions of the securities to be sold by the Holders, consistent with
the plan of distribution described in the prospectus included in the
Registration Statement, except that the Company shall not for any such purpose
be required to qualify generally to do business as a foreign corporation in any
jurisdiction where it is not so qualified, or to subject itself to taxation in
any such jurisdiction, or to execute a general consent to service of process in
effecting such registration, qualification or compliance, unless the Company is
already subject to service in such jurisdiction and except as may be required by
the Securities Act or applicable rules or regulations thereunder;

     (f) In the event of any underwritten public offering, enter into and
perform its obligations under an underwriting agreement, in usual and customary
form, with the managing underwriter(s) of such offering. Each Holder
participating in such underwriting shall also enter into and perform its
obligations under such an agreement.

     (g) Subject to Section 3.4 hereof, promptly notify each Holder of
Registrable Securities covered by the Registration Statement (i) upon discovery
that, or upon the happening of any event as a result of which, the prospectus
forming a part of the Registration Statement, as then in effect, includes an
untrue statement of a material fact or omits to state any material fact required
to be stated therein or necessary to make the statements therein, in the light
of the circumstances under which they were made, not misleading, (ii) of the
issuance by the Commission of any stop order suspending the effectiveness of the
Registration Statement or the initiation of proceedings for that purpose, (iii)
of any request by the Commission for (A) amendments to the Registration
Statement or any document incorporated or deemed to be incorporated by reference
in the Registration Statement or (B) supplements to the prospectus forming a
part of the Registration Statement, or (iv) of the receipt by the Company of any
notification with respect to the suspension of the qualification or exemption
from qualification of any of the Registrable Securities for sale in any
jurisdiction or the initiation of any proceeding for such purpose, and at the
request of any such Holder promptly prepare and file an amendment to the
Registration Statement or a supplement to the prospectus as the Company may deem
necessary so that, as thereafter delivered to the purchasers of such securities,
such prospectus shall not include an untrue statement of a material fact or omit
to state a material fact required to be stated therein or necessary to make the
statements therein, in the light of the circumstances under which they were
made, not misleading and furnish to each Holder a reasonable number of copies of
such supplement to, or amendment of, such prospectus and, in the event of a stop
order, use its reasonable best efforts to obtain the withdrawal of any order
suspending the effectiveness of the Registration Statement, or the lifting of
any suspension of the qualification (or exemption from qualification) of any of
the Registrable Securities for sale in any jurisdiction;

                                       8
<PAGE>

     (h) Furnish, at the request of a majority of the Holders participating in
the registration, on the date that such Registrable Securities are delivered to
the underwriters for sale, if such Registrable Securities are being sold through
underwriters, or, if such securities are not being sold through underwriters, on
the date that the Registration Statement with respect to such securities becomes
effective, an opinion, dated as of such date, of the counsel representing the
Company for the purposes of such registration, in form and substance as is
customarily given with respect to such registration and reasonably satisfactory
to a majority in interest of the Holders requesting registration, addressed to
the underwriters, if any, and to the Holders requesting registration of
Registrable Securities.

     (i) To the extent practicable, promptly upon the filing of any document
that is to be incorporated by reference into the Registration Statement or
prospectus forming a part thereof subsequent to the effectiveness thereof, and
in any event no later than five (5) business days after such document is filed
with the Commission, provide copies of such document to the Holders, if
requested; and

     (j) Use its best efforts to cause all Registrable Securities included in
the Registration Statement to be listed on the Nasdaq National Market or each
securities exchange on which securities of the same class are then listed, or,
if not then listed on any securities exchange, to be eligible for trading in any
over-the-counter market or trading system in which securities of the same class
are then traded.

     2.4 Termination of Registration Rights. All registration rights granted
         ----------------------------------
under this Article 2 shall terminate and be of no further force and effect after
the Effectiveness Period or such shorter period ending when all Registrable
Securities covered by the registration (i) have been sold in the manner set
forth and as contemplated in the Registration Statement or (ii) may be sold
without limitation under Rule 144(k), other than as it relates to Section 2.7
herein.

     2.5 Delay of Registration. No Holder shall have any right to obtain or seek
         ---------------------
an injunction restraining or otherwise delaying any such registration as the
result of any controversy that might arise with respect to the interpretation or
implementation of this Article 2.6.

     2.6 Indemnification. If any Registrable Securities are included in a
         ---------------
Registration Statement under Section 2.1:

         (a) The Company will indemnify and hold harmless each Holder, the
     partners, officers, trustees, members, partners and directors of each
     Holder, and each person, if any, who controls such Holder within the
     meaning of the Securities Act or the Exchange Act, and each underwriter for
     any Holder, if any, and each person, if any, who controls any underwriter
     within the meaning of the

                                       9
<PAGE>

     Securities Act or the Exchange Act (together, "Indemnified Person"),
     against any losses, claims, damages, or liabilities, (including in
     settlement of litigation) (or actions, investigations or proceedings in
     respect thereof) (collectively, a "Claim") (joint or several) to which they
     may become subject under the Securities Act, the Exchange Act, or other
     federal or state law, insofar as such losses, claims, damages, or
     liabilities (or actions in respect thereof) arise out of or are based upon
     any of the following statements, omissions, or violations (collectively a
     "Company Violation") by the Company: (i) any untrue statement or alleged
     untrue statement of a material fact contained in such Registration
     Statement, including any preliminary prospectus or final prospectus
     contained therein, or other document (including any related registration
     statement, notification or the like) incident to the registration,
     qualification or compliance, or any amendments or supplements thereto, (ii)
     the omission or alleged omission to state therein a material fact required
     to be stated therein in light of the circumstances in which they were made,
     or necessary to make the statements therein not misleading, or (iii) any
     violation or alleged violation by the Company of the Securities Act, the
     Exchange Act, any state securities law or any rule or regulation
     promulgated under the Securities Act, the Exchange Act, or any state
     securities law, or any other law in connection with the offering covered by
     such Registration Statement; and the Company will reimburse each
     Indemnified Person for any legal or other expenses reasonably incurred by
     them in connection with investigating or defending any such Claim;
     provided, however, that the indemnity agreement contained in this Section
     2.6(a) shall not apply to amounts paid in settlement of any such loss,
     claim, damage, liability, or action if such settlement is effected without
     the consent of the Company (which consent shall not be unreasonably
     withheld), nor shall the Company be liable in any such case for any such
     loss, claim, damage, liability, or action to the extent that it arises out
     of or is based upon a Company Violation that occurs in reliance upon and in
     conformity with written information furnished expressly for use in
     connection with such registration by such Holder, partner, officer,
     director, or controlling person of such Holder.

         (b) Each selling Holder, if Registrable Securities held by it are
     included in the securities as to which such Registration Statement is being
     effected, will indemnify and hold harmless the Company, each of its
     officers and directors, each person, if any, who controls the Company
     within the meaning of the Securities Act or the Exchange Act, and each
     underwriter, if any, and each person, if any, who controls any underwriter
     within the meaning of the Securities Act or the Exchange Act, and any other
     Holder selling securities under such Registration Statement or any of such
     other Holder's partners, directors, or officers or any person who controls
     such Holder, against any losses, claims, damages, or liabilities (joint or
     several) to which the Company or any such director, officer, underwriter,
     controlling person, or other such Holder, or partner,

                                       10
<PAGE>

          director, officer, or controlling person of such other Holder may
          become subject under the Securities Act, the Exchange Act, or other
          federal or state law, insofar as such losses, claims, damages, or
          liabilities (or actions in respect thereto) arise out of or are based
          upon any of the following statements, omissions or violations
          (collectively, a "Holder Violation"): (i) any untrue statement or
          alleged untrue statement of a material fact contained in such
          Registration Statement, including any preliminary prospectus or final
          prospectus contained therein or any amendments or supplements thereto,
          (ii) the omission or alleged omission to state therein a material fact
          required to be stated therein, or necessary to make the statements
          therein not misleading, or (iii) any violation or alleged violation by
          the Holder of the Securities Act, the Exchange Act, any state
          securities law or any rule or regulation promulgated under the
          Securities Act, the Exchange Act, or any state securities law in
          connection with the offering covered by such Registration Statement,
          in each case to the extent (and only to the extent) that such Holder
          Violation occurs in reliance upon and in conformity with written
          information furnished by such Holder and stated to be specifically for
          use in connection with such registration; and each such Holder will
          reimburse any legal or other expenses reasonably incurred by the
          Company or any such director, officer, underwriter, controlling
          person, or other Holder, or partner, officer, director, or controlling
          person of such other Holder in connection with investigating or
          defending any such loss, claim, damage, liability, or action;
          provided, however, that the indemnity agreement contained in this
          Section 2.6(b) shall not apply to amounts paid in settlement of any
          such loss, claim, damage, liability, or action if such settlement is
          effected without the consent of the Holder, which consent shall not be
          unreasonably withheld; provided, further, that in no event shall any
          indemnity under this Section 2.6(b) exceed the proceeds from the
          offering received by such Holder unless the Holder Violation is the
          result of fraud on the part of such Holder.

               (c)   Promptly after receipt by an indemnified party under this
          Section 2.6 of notice of the commencement of any action (including any
          governmental action), such indemnified party will, if a claim in
          respect thereof is to be made against any indemnifying party under
          this Section 2.6, deliver to the indemnifying party a written notice
          of the commencement thereof, and the indemnifying party shall have the
          right to participate in, and, to the extent the indemnifying party so
          desires, jointly with any other indemnifying party similarly noticed,
          to assume the defense thereof with counsel mutually satisfactory to
          the parties; provided however, that counsel for the indemnified party
          who shall conduct the defense of such action, shall be approved by the
          indemnifying party, provided further, however, that an indemnified
          party shall have the right to retain its own counsel, with the fees
          and expenses to be paid by the indemnifying party, if representation
          of such indemnified party by the counsel retained by the indemnifying
          party would be inappropriate due to actual or potential differing
          interests between such

                                       11
<PAGE>

          indemnified party and any other party represented by such counsel in
          such proceeding. The failure to deliver written notice to the
          indemnifying party within a reasonable time of the commencement of any
          such action, if materially prejudicial to its ability to defend such
          action, shall relieve such indemnifying party of any liability to the
          indemnified party under this Section 2.6, but the omission so to
          deliver written notice to the indemnifying party will not relieve it
          of any liability that it may have to any indemnified party otherwise
          than under this Section 2.6.

               (d)   If the indemnification provided for in this Section 2.6 is
          held by a court of competent jurisdiction to be unavailable to an
          indemnified party with respect to any losses, claims, damages, or
          liabilities referred to herein, the indemnifying party, in lieu of
          indemnifying such indemnified party thereunder, shall to the extent
          permitted by applicable law contribute to the amount paid or payable
          by such indemnified party as a result of such loss, claim, damage, or
          liability in such proportion as is appropriate to reflect the relative
          fault of the indemnifying party on the one hand and of the indemnified
          party on the other in connection with the Company Violation(s) or the
          Holder Violation(s), as the case may be, that resulted in such loss,
          claim, damage, or liability, as well as any other relevant equitable
          considerations. The relative fault of the indemnifying party and of
          the indemnified party shall be determined by a court of law by
          reference to, among other things, whether the untrue or alleged untrue
          statement of a material fact or the omission to state a material fact
          relates to information supplied by the indemnifying party or by the
          indemnified party and the parties' relative intent, knowledge, access
          to information, and opportunity to correct or prevent such statement
          or omission.

               (e)   The obligations of the Company and Holders under this
          Section 2.6 shall survive the termination or closing of any offering
          in a Registration Statement, and otherwise.

                                   ARTICLE 3

                               OTHER PROVISIONS

          3.1  Investor Information. Whenever the Company is required to effect
               --------------------
the registration of any Registrable Securities, each Investor shall, upon
request by the Company, provide all information reasonably requested by the
Company for use by the Company in the preparation of the Registration Statement
and any prospectus contained therein and compliance with the requirements of the
Securities Act with respect to such registration.

                                       12
<PAGE>

          3.2  Complete Agreement.  This Agreement constitutes the entire
               ------------------
agreement between the parties hereto with respect to the subject matter hereof.

          3.3  Waiver, Discharge, Amendment, Etc. Any term of this Agreement may
               ---------------------------------
be amended and the observance of any term of this Agreement may be waived
(either generally or in a particular circumstance and either retroactively or
prospectively) only with the written consent of the Company, the Agent and
Purchasers holding two-thirds of the shares of Common Stock then held by the
Purchasers. The failure of any party hereto to enforce at any time any of the
provisions of this Agreement shall not, absent an express written waiver signed
by the party making such waiver specifying the provision being waived, be
construed to be a waiver of any such provision, nor in any way to affect the
validity of this Agreement or any part hereof or the right of the party
thereafter to enforce each and every such provision. No waiver of any breach of
this Agreement shall be held to be a waiver of any other or subsequent breach.

          3.4  Notices. All notices or other communications to a party required
               -------
or permitted hereunder shall be in writing and shall be delivered personally or
by telecopy (receipt confirmed) to such party (or, in the case of an entity, to
an executive officer of such party) or shall be sent by a reputable express
delivery service or by certified mail, postage prepaid with return receipt
requested, addressed as follows:

          if to a Purchaser:

                   To the address set forth on Schedule 1 or such other address
                   as may be designated in writing hereafter, in the same
                   manner, by such Purchaser.

          with copy to:

                   Steven J. Cuevas, Esq.
                   SAFECO Plaza
                   T-18
                   Seattle, WA 98115
                   Fax: (206) 545-6277

          if to the Agent to:

                   Patricia Bartholomew, Esq.
                   ThinkEquity Partners
                   222 South Ninth Street, Suite 2800
                   Minneapolis, Minnesota  55402
                   Fax:  612-692-8250

                                       13
<PAGE>

          with copy to:

                   Steven J. Slutzky, Esq.
                   Debevoise & Plimpton
                   919 third Avenue
                   New York, New York 10022
                   Fax:  212-909-6836

          if to the Company to:

                   RMH Teleservices, Inc.
                   40 Morris Avenue
                   Bryn Mawr, PA  19010
                   Attn:  John A. Fellows
                   Fax:  610-520-5354

          with copy to:

                   Wolf, Block, Schorr and Solis-Cohen LLP
                   1650 Arch Street
                   22nd Floor
                   Philadelphia, PA  19103-2097
                   Attn:  John M. Coogan, Jr., Esq.
                   Fax:  215-977-2334

Any party may change the above-specified recipient and/or mailing address by
notice to all other parties given in the manner herein prescribed.  All notices
shall be deemed given on the day when actually delivered as provided above (if
delivered personally or by telecopy) or on the day shown on the return receipt
(if delivered by mail or delivery service).

          3.5  Assignment and Transfer.  The rights to have the Company register
               -----------------------
Registrable Securities pursuant to this Agreement shall be automatically
assignable by the Holders to any Person (a "Transferee") of all or any portion
of Registrable Securities if:  (i) the Holder agrees in writing with the
Transferee to assign such rights, and a copy of such agreement is furnished to
the Company within a reasonable time after such assignment; (ii) the Company is,
within a reasonable time after such transfer or assignment, furnished with
written notice of (a) the name and address of such Transferee, and (b) the
securities with respect to which such registration rights are being transferred
or assigned; (iii) immediately following such transfer or assignment the further
disposition of such securities by the Transferee is restricted under the 1933
Act and applicable state securities laws; (iv) at or before the time the Company
receives the written notice contemplated by clause (ii) of this sentence the
Transferee agrees in

                                       14
<PAGE>

writing with the Company to be bound by all of the provisions contained herein;
and (v) such Transferee shall be an "accredited investor" as that term is
defined in Rule 501 of Regulation D promulgated under the 1933 Act.

          3.6  Governing Law. This Agreement shall be governed by and
               -------------
interpreted in accordance with the laws of the State of Minnesota, including all
matters of construction, validity, performance, and enforcement, without giving
effect to principles of conflict of laws.

          3.7  Titles and Headings; Construction. The titles and headings to the
               ---------------------------------
Articles and Sections herein are inserted for the convenience of reference only
and are not intended to be a part of or to affect the meaning or interpretation
of this Agreement. This Agreement shall be construed without regard to any
presumption or other rule requiring construction hereof against the party
causing this Agreement to be drafted.

          3.8  Benefit. Nothing in this Agreement, expressed or implied, is
               -------
intended to confer on any person other than the parties hereto or their
respective successors or assigns, any rights, remedies, obligations, or
liabilities under or by reason of this Agreement.

          3.9  Counterparts.  This Agreement may be executed in any number of
               ------------
counterparts, each of which shall be deemed as original and all of which
together shall constitute one instrument, and may be delivered in person or by
facsimile transmission.

                                       15
<PAGE>

       IN WITNESS WHEREOF, each of the parties has caused this Agreement to be
executed as of the date first written above.

                                       RMH TELESERVICES, INC.

                                       By: /s/ John A. Fellows
                                          --------------------------
                                       Name:   John A Fellows
                                       Title:  Chief Executive Officer

                                       16
<PAGE>

                                  ACCEPTANCE

       The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                                       AGENT:

                                       THINKEQUITY PARTNERS, LLC

                                       By: /s/ John L. Flood
                                          ----------------------------
                                       Name:   John L. Flood
                                       Title:  Partner

                                       17
<PAGE>

                                  ACCEPTANCE

       The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                                       PURCHASER:

                                       By: /s/ Thomas M. Kyle
                                          -----------------------------------
                                       Name:   Thomas M. Kyle
                                       Title:  Partner
                                               Ardsley Advisory Partners
                                               Ardsley Offshore Fund, LTD.

                                       18
<PAGE>

                                  ACCEPTANCE

       The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                                       PURCHASER:

                                       By: /s/ Thomas M. Kyle
                                          -------------------------------
                                       Name:   Thomas M. Kyle
                                       Title:  Partner
                                               Ardsley Advisory Partners
                                               Ardsley Partners Fund I,L.P.

                                       19
<PAGE>

                                  ACCEPTANCE

       The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                                       PURCHASER:

                                       By: /s/ Thomas M. Kyle
                                          ----------------------------------
                                       Name:   Thomas M. Kyle
                                       Title:  Partner
                                               Ardsley Advisory Partners
                                               Ardsley Partners Fund II, L.P.

                                       20
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Thomas M. Kyle
                                  ----------------------------
                              Name:   Thomas M. Kyle
                              Title:  Partner
                                      Ardsley Advisory Partners
                                      Ardsley Institutional Fund, L.P.

                                       21
<PAGE>

                                  ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Thomas M. Kyle
                                  --------------------------------
                              Name:   Thomas M. Kyle
                              Title:  Partner
                                      Ardsley Advisory Partners
                                      Augusta Partners, L.P.

                                       22
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Donald M. Constable
                                  -----------------------------------
                              Name:   Donald M. Constable
                              Title:  President
                                      Constable Advisors, LLC

                                       23
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Ronald L. Spaulding
                                  ----------------------------------
                              Name:   Ronald L. Spaulding
                              Title:  Vice President and Treasurer
                                      SAFECO Common Stock Trust

                                       24
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Thomas M. Kyle
                                  ----------------------------------
                              Name:   Thomas M. Kyle
                              Title:  Partner
                                      Ardsley Advisory Partners
                                      HH Managed Account I, LTD.

                                       25
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Paul J. Solit
                                  ----------------------------------
                              Name:   Paul J. Solit
                              Title:  Managing Member
                                      Potomac Capital Partners, LP

                                       26
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ John Wallace
                                  ----------------
                              Name:   John Wallace
                                      RS Paisley Pacific Master Fund
                                      Unit Trust
                              Title:  Portfolio Manager

                                       27
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              AGENT:

                              THINKEQUITY PARTNERS, LLC

                              By: /s/ Ronald L. Spaulding
                                  -----------------------------------
                              Name:   Ronald L. Spaulding
                              Title:  Vice President and Treasurer
                                      SAFECO Resource Series Trust

                                       28
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ John Wallace
                                  -------------------------------
                              Name:   John Wallace
                                      The Paisley Fund, L.P.
                              Title:  Portfolio Manager

                                       29
<PAGE>

                                   ACCEPTANCE

     The undersigned hereby accepts the terms and conditions set forth in the
Registration Rights Agreement, dated September 28, 2001, among RMH Teleservices,
Inc., a Pennsylvania corporation (the "Company") and certain Purchasers listed
on Schedule 1 thereto.  By execution of this Acceptance, the undersigned hereby
acknowledges the indemnification obligations contained in Section 2.6 of the
Registration Rights Agreement.

                              PURCHASER:

                              By: /s/ Jeff Sowada
                                  ---------------------------------
                              Name:   Jeff Sowada
                              Title:  Manager, Woodville LLC

                                       30
<PAGE>

                                  SCHEDULE 1

                            Schedule of Purchasers

       Purchaser Name                          Purchaser Address
-------------------------------------     -----------------------------
Ardsley Offshore Fund Limited                646 Steamboat Road
                                             Greenwich, CT

Ardsley Partners Fund I LP                   646 Steamboat Road
                                             Greenwich, CT

Ardsley Partners Fund II LP                  646 Steamboat Road
                                             Greenwich, CT

Ardsley Partners Institutional Fund LP       646 Steamboat Road
                                             Greenwich, CT

Augusta Partners LP                          646 Steamboat Road
                                             Greenwich, CT

Constable Capital                            3005 Maplewood Road
                                             Wayzata, MN

Coralbasin & Co.                             601 Union Street, Suite 2500
                                             Seattle, WA

HH Managed Account I Limited                 646 Steamboat Road
                                             Greenwich, CT

Potomac Capital Partners, L.P.               153 East 53rd Street, 26th Floor
                                             New York, NY

RS Paisley Pacific Master Fund Unit Trust    388 Market Street, Suite 200
                                             San Francisco, CA

Coralrock & Co.                              601 Union Street, Suite 2500
                                             Seattle, WA

The Paisley Fund, L.P.                       388 Market Street, Suite 200
                                             San Francisco, CA

Woodville LLC                                34 Penninsula Road
                                             Dellwood, MN

                                       31

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00030-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00030-of-00352.parquet"}]]