Document:

Deferred Stock Award Agreement - Comverse and Lance Miyamoto

 Exhibit 10.104 

COMVERSE TECHNOLOGY, INC. 

2005 STOCK INCENTIVE COMPENSATION PLAN 

DEFERRED STOCK AWARD AGREEMENT 

REFERENCE NUMBER: 09-005 

SECTION 1. GRANT OF DEFERRED STOCK UNITS. 

(a) Award. On the terms and conditions set forth in this Agreement, the Company granted to Lance Miyamoto (the “Grantee”) a total of
56,000 Deferred Stock Units (the “Granted Units”) on April 6, 2009 (the “Grant Date”). 40,000 Granted Units (the “Time Units”) shall vest in accordance with Section 3(a)(i) and 16,000 Granted Units (the
“Performance Units”) shall vest in accordance with Section 3(a)(ii). 
 (b) Shareholder Rights. The Grantee (or any
successor in interest) shall not have any of the rights of a shareholder (including, without limitation, voting, dividend and liquidation rights) with respect to the Granted Units until such time as the Company delivers to the Grantee the shares of
Common Stock in settlement of the Granted Units, as described in Section 4(a). 
 (c) Plan and Defined Terms. This award is granted
under and subject to the terms of the 2005 Stock Incentive Compensation Plan (the “Plan”), which is incorporated herein by reference. Capitalized terms used herein and not defined in the Agreement shall have the meaning set forth in the
Plan. 
 (d) Grantee Undertaking. The Grantee agrees to execute such further instruments and to take such action as may reasonably be
necessary to carry out the intent of this Agreement. 
 SECTION 2. NO TRANSFER OR ASSIGNMENT OF AWARD. 

This Award and the rights and privileges conferred hereby shall not be sold, pledged or otherwise transferred (whether by operation of law
or otherwise) and shall not be subject to sale under execution, attachment, levy or similar process; provided, however, that the Grantee shall be permitted to transfer this award, in connection with his or her estate plan, to the Grantee’s
spouse, siblings, parents, children and grandchildren or a charitable organization that is exempt under Section 501(c)(3) of the Code or to trusts for the benefit of such persons or partnerships, corporations, limited liability companies or
other entities owned solely by such persons, including trusts for such persons or to the Grantee’s former spouse in accordance with a domestic relations order. 

SECTION 3. VESTING; TERMINATION OF SERVICE. 

(a) Vesting. 
 (i) This
award shall vest with respect to one-third of the Time Units on each of the first, second and third anniversaries of the Grant Date or such earlier date as may be determined pursuant to any other subsection of this Section 3 (each, a “Time
Units Vesting Date”). 
 (ii) This award shall vest with respect to one-third of the Performance Units on each of the
first, second and third anniversaries of the Grant Date, subject to the Company’s achievement of the 2009 Performance Metric; provided, that if Company does not achieve the 

 
2009 Performance Metric, the Grantee shall immediately forfeit any and all rights and interest in the Performance Units as of the date the Committee determines the 2009 Performance Metric was not
achieved; provided, further, that notwithstanding the forgoing, the Performance Units shall be eligible to vest on such earlier date as may be determined pursuant to any other subsection of this Section 3. Each date upon which
Performance Units are eligible to vest under this Section 3(a)(ii) is a “Performance Units Vesting Date.” 
 (b) Termination
of Continuous Service. Except as otherwise provided in this Section 3, the unvested portion of the award shall be forfeited as of the date (the “Termination Date”) that the Grantee actually ceases to provide services to the
Company or an Affiliate in any capacity of Employee, Director or Consultant (irrespective of whether the Grantee continues to receive severance or any other continuation payments or benefits after such date) for any reason (such cessation of the
provision of services by Grantee being referred to as “Service Termination”). A Service Termination shall not occur and Continuous Service shall not be considered interrupted in the case of (i) any approved leave of absence,
(ii) transfers among the Company, any Subsidiary or Affiliate, or any successor, in any capacity of Employee, Director or Consultant, or (iii) any change in status as long as the individual remains in the service of the Company or a
Subsidiary or Affiliate in any capacity of Employee, Director or Consultant. 
 (c) Certain Termination. In the event of a Service
Termination, (i) by the Company without Cause or by the Grantee for Good Reason in connection with or within one (1) year after a Change in Control, or (ii) by the Company as a result of or following the Company providing a notice of
non-renewal of the Employment Agreement, in accordance with Section 2 of the Employment Agreement, in connection with or within one (1) year after a Change in Control, any unvested portion of the Time Units and Performance Units shall vest
on the Termination Date and the shares of Common Stock to be issued under the vested Time Units and Performance Units in accordance with Section 4 herein shall be delivered to the Grantee on the applicable Time Units Vesting Date and
Performance Units Vesting Date. 
 SECTION 4. SETTLEMENT OF GRANTED UNITS. 

(a) Settlement Amount. Subject to Section 4(b) hereof, the Company shall deliver to the Grantee on each Time Units Vesting Date and
Performance Units Vesting Date, a number of shares of Common Stock equal to the aggregate number of Time Units and Performance Units that vest as of such date; provided, however, that no shares of Common Stock will be issued in settlement of this
award unless the issuance of shares complies with all relevant provisions of law and the requirements of any stock exchange upon which the shares of Common Stock may then be listed. No fractional shares of Common Stock will be issued. The Company
will pay cash in respect of fractional shares of Common Stock. Notwithstanding anything to the contrary contained in this Section 4(a), and subject to Section 4(b), the number of shares of Common Stock deliverable to the Grantee shall
equal: 
 (i) if the Grantee has not incurred a Service Termination prior to the first anniversary of the Grant Date, the number
of shares of Common Stock that vest on the first anniversary of the Grant Date and such shares shall be deliverable to the Grantee on the first date within the “short-term deferral period” (as defined in Treasury Reg. §1.409A-1(b)(4))
(the “Short-Term Deferral Period”) on which there is an Effective Registration in place, but in no event later than March 15, 2011; 
  

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 (ii) if the Grantee has not incurred a Service Termination prior to the second anniversary
of the Grant Date, the number of shares of Common Stock that vest on the second anniversary of the Grant Date and such shares shall be deliverable to the Grantee on the first date within the Short-Term Deferral Period on which there is an Effective
Registration in place, but in no event later than March 15, 2012; and 
 (iii) if the Grantee has not incurred a Service
Termination prior to the third anniversary of the Grant Date, the number of shares of Common Stock that vest on the third anniversary of the Grant Date and such shares shall be deliverable to the Grantee on the first date within the Short-Term
Deferral Period on which there is an Effective Registration in place, but in no event later than March 15, 2013; 
 provided, that if the
Grantee incurs a Service Termination prior to the delivery of any shares of Common Stock in accordance with this Section 4(a), the Company shall deliver to the Grantee on the Termination Date the number of shares of Common Stock equal to the
number of shares of Common Stock that (A) are vested but not yet delivered as of the Termination Date, if any, and (B) vest on the Termination Date in accordance with Section 3 herein, if any. 

(b) Withholding Requirements. The Grantee shall make arrangements satisfactory to the Company to enable it to satisfy all such withholding
requirements in respect of any delivery to the Grantee of shares of Common Stock pursuant to Section 4(a) hereof; provided, that if on the date of any such delivery to the Grantee of shares of Common Stock pursuant to Section 4(a) hereof
there is no Effective Registration in place, the Company shall, unless the Grantee elects otherwise and makes arrangements satisfactory to the Company, withhold from the settlement amount a number of shares of Common Stock with an aggregate value
sufficient to enable the Company to satisfy its withholding requirements with respect to the settlement of the Granted Units, with the shares of Common Stock valued using the closing price of the Common Stock on the date of delivery of such shares.

 SECTION 5. ADJUSTMENT OF GRANTED UNITS. 

If there shall be any change in the Common Stock of the Company, through merger, consolidation, reorganization, recapitalization, stock
dividend, stock split, reverse stock split, split up, spinoff, combination of shares, exchange of shares, dividend in kind or other like change in capital structure or distribution (other than normal cash dividends), any extraordinary dividend,
distribution of cash or other assets to Shareholders of the Company, in order to prevent dilution or enlargement of participants’ rights under the Plan, the Committee shall adjust, in an equitable manner, the number and kind of shares that will
be paid to the Grantee upon settlement of the Granted Units. 
 SECTION 6. MISCELLANEOUS PROVISIONS. 

(a) No Retention Rights, No Future Awards. Nothing in this award or in the Plan shall confer upon the Grantee any right to any future Awards and to
continue in Continuous Service for any period of specific duration or interfere with or otherwise restrict in any way the rights of the Company (or any Parent or Subsidiary employing or retaining the Grantee) or of the Grantee, which rights are
hereby expressly reserved by each, to terminate his or her Continuous Service at any time and for any reason, with or without cause. 
  

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 (b) Award Unfunded. The Granted Units represent an unfunded promise. The Grantee’s rights with
respect to the Granted Units are no greater than the rights of a general unsecured creditor of the Company. 
 (c) Notice. Whenever under
this Agreement it becomes necessary to give notice, such notice shall be in writing, signed by the party or parties giving or making the same, and shall be served on the person or persons for whom it is intended or who should be advised or notified,
by Federal Express (or other similar overnight service) or by registered or certified mail, with postage and fees prepaid. Notice shall be addressed to the Company at its principal executive office and to the Grantee at the address that he or she
most recently provided in writing to the Company. 
 (d) Entire Agreement. This Agreement, the Plan and the Employment Agreement
constitute the entire contract between the parties hereto with regard to the Granted Units. They supersede any other agreements, representations or understandings (whether oral or written and whether express or implied) which relate to the subject
matter hereof. 
 (e) Waiver. No waiver of any breach or condition of this Agreement shall be deemed to be a waiver of any other or
subsequent breach or condition whether of like or different nature. 
 (f) Successors and Assigns. The provisions of this Agreement shall
inure to the benefit of, and be binding upon, the Company and its successors and assigns and upon the Grantee, the Grantee’s assigns and the legal representatives, heirs and legatees of the Grantee’s estate, whether or not any such person
shall have become a party to this Agreement and have agreed in writing to be joined herein and be bound by the terms hereof. 
 (g)
Section 409A. The following shall only be applicable if the Grantee is subject to taxation in the United States or the Grantee is otherwise subject to Section 409A: 

(i) If any Granted Units (any payment in lieu thereof), shares of Common Stock in respect thereof or other benefit provided by the
Company to the Grantee pursuant to this Agreement and in connection with the Grantee’s Service Termination is determined, in whole or in part, to constitute “nonqualified deferred compensation” within the meaning of Section 409A
and the Grantee is a specified employee as defined in Section 409A(2)(B)(i) as of the date of such Service Termination, no part of such Granted Units (any payment in lieu thereof), shares of Common Stock in respect thereof or other benefit
shall be delivered or paid before the day that is six (6) months plus one (1) day after the date of such Service Termination (the “New Payment Date”). The aggregate of any Granted Units (any payment in lieu thereof), shares of
Common Stock in respect thereof or other benefit that otherwise would have been delivered or paid to the Grantee during the period between the date of Service Termination and the New Payment Date shall be delivered or paid to the Grantee in a lump
sum on such New Payment Date. Thereafter, any delivery or payments that remain outstanding as of the date immediately following the New Payment Date shall be delivered or paid without delay over the time period originally scheduled, in accordance
with the terms of this Agreement. 
 (ii) The parties acknowledge and agree that the interpretation of Section 409A and its
application to the terms of this Agreement is uncertain and may be subject to change as additional guidance and interpretations become available. Anything to the contrary herein notwithstanding, any Granted Units (any payment in lieu thereof),
shares of Common Stock in respect thereof or other benefit provided by the Company to the Grantee that would be deemed to constitute “nonqualified deferred compensation” within the meaning of Section 409A are

  

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intended to comply with Section 409A. If however, the Granted Units (any payment in lieu thereof), shares of Common Stock in respect thereof or any other benefit is deemed to not comply with
Section 409A, the Company and the Grantee agree to renegotiate in good faith any such benefit or payment (including, without limitation, as to the timing of any settlement of Granted Units or any payment in lieu thereof) so that either
(i) Section 409A will not apply or (ii) compliance with Section 409A will be achieved; provided, however, that any resulting renegotiated terms shall provide to the Grantee the after-tax economic equivalent of what otherwise has
been provided to the Grantee pursuant to the terms of this Agreement; provided, further that any deferral of payments or other benefits shall be only for such time period as may be required to comply with Section 409A. 

(iii) A termination of employment shall not be deemed to have occurred for purposes of any provision of this Agreement providing for the
delivery of shares of Common Stock under vested Granted Units (or the payment of any amount in lieu thereof) subject to Section 409A upon or following a termination of employment unless such termination is also a “separation from
service” within the meaning of Section 409A, and for purposes of any such provision of this Agreement, references to a “Service Termination” or termination or interruption of “Continuous Service” or like terms shall
mean separation from service. 
 (iv) If under this Agreement, an amount is paid or delivered in two or more installments, for
purposes of Section 409A, each installment shall be treated as a separate payment. 
 (v) Anything to the contrary herein
or in the Plan or the Employment Agreement notwithstanding, neither the Company or any of its Subsidiaries or Affiliates or any of their respective employees, directors, officers, agents or representatives nor any member of the Committee shall have
any liability to a Grantee or otherwise with respect to the failure of the Plan, the Granted Units or the Award Agreement to comply with Section 409A. 

(h) Headings. Section and sub-section headings are for convenient reference only and shall not control or affect the meaning or construction of
any of its provisions. 
 (i) Choice of Law. This Agreement shall be governed by, and construed in accordance with, the laws of the State
of New York (regardless of the law that might otherwise govern under applicable New York principles of conflict of laws). 
 SECTION 7.
DEFINITIONS. 
 (a) “Affiliate” shall mean (i) any entity other than the Subsidiaries in which the Company has a
substantial direct or indirect equity interest, as determined by the Board, and (ii) any Subsidiary. 
 (b) “Agreement”
shall mean this Deferred Stock Award Agreement. 
 (c) “Cause” shall have the meaning ascribed to it in the Employment
Agreement. 
 (d) “Change in Control” shall have the meaning ascribed to it in the Employment Agreement. 

(e) “Code” shall mean the Internal Revenue Code of 1986, as amended from time to time, and the regulations promulgated thereunder.

  

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 (f) “Effective Registration” shall mean the registration of the shares of Common Stock
granted to the Grantee hereunder pursuant to an effective registration statement on Form S-8 or any successor form under the Securities Act of 1933, as amended. 

(g) “Employment Agreement” shall mean the employment agreement by and between Comverse Technology, Inc. and the Grantee, dated as of
October 30, 2007 as may be amended from time to time. 
 (h) “Good Reason” shall have the meaning ascribed to it in the
Employment Agreement. 
 (i) “Grant Date” shall have the meaning described in Section 1(a) of this Agreement. 

(j) “Granted Units” shall have the meaning described in Section 1(a) of this Agreement. 

(k) “Grantee” shall have the meaning described in Section 1(a) of this Agreement. 

(l) “Plan” shall have the meaning described in Section 1(c) of this Agreement. 

(m) “Section 409A” shall mean Section 409A of the Code and Department of Treasury regulations and other interpretive guidance
issued thereunder, including without limitation any such regulations or other guidance that may be issued after the date hereof. 
 (n)
“Service Termination” shall have the meaning described in Section 3(b) of this Agreement. 
 (o) “Termination
Date” shall have the meaning described in Section 3(b) of this Agreement. 
 (p) “Vesting Date” shall have the
meaning described in Section 3(a) of this Agreement. 
 (q) “2009 Performance Metric” shall mean the achievement of
consolidated, pro forma operating income margin of at least 2.7% by Comverse, Inc. for fiscal year 2009, as determined by the Committee no later than the first anniversary of the Grant Date. 

(Signature Page Follows) 
  

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 IN WITNESS WHEREOF, each of the parties has executed this Agreement, in the case of the
Company by its duly authorized officer, as set forth below and this Agreement shall be dated as of the latest date set forth below. 
  

					
	GRANTEE:	 	COMVERSE TECHNOLOGY, INC.
			
	 /s/ Lance Miyamoto
	 	By:	 	 /s/ Andre Dahan

		 	Name:	 	Andre Dahan
	Dated: 4/15/09	 	Title:	 	President and Chief Executive Officer
		 	Dated:	 	4/14/09

  

 7Consulting Agreement - Comverse and Lance Miyamoto

 Exhibit 10.104(a) 

January 5, 2010 

Lance Miyamoto 
 4 High Ridge Court 

Whitehouse Station, NJ 08889 
  

	 	Re:	Consulting Engagement Letter 

 Dear
Mr. Miyamoto: 
 This Engagement Letter (this “Letter”) confirms the terms and conditions upon which you (the
‘Consultant”) have been engaged by Comverse Technology, Inc. (the “Company”) to provide consulting and advisory services to the Company commencing January 5, 2010 (the “Effective Date”). The Company and the
Consultant hereby acknowledge that the Company and the Consultant have mutually agreed to terminate the Consultant’s employment with the Company and, upon termination, agreed that the Consultant shall render services to Company as a consultant
on the terms hereunder. 
 Section 1. Services to be Rendered. During the Term (as defined below), the
Consultant agrees to perform the following tasks: 
  

	 	(a)	assist with the transition of the human resources organization of the Company, Comverse, Inc. and the subsidiaries of Comverse, Inc. to a single operational leader;

  

	 	(b)	provide support with respect to executive compensation issues until these are transitioned; 

 

	 	(c)	provide support in preparing materials for, and implementing compensation and human resources-related actions approved by, the Company’s Board of Directors and/or
its Compensation and Leadership Committee; and 

  

	 	(d)	provide support for such other human resources-related tasks for the Company, Comverse, Inc., the subsidiaries of Comverse, Inc. assigned to you by the Company’s
Chief Executive Officer; 

 in each case, under the direction of the Company’s Chief Executive Officer. The Company’s
Chief Executive Officer and the Consultant will identify the specific tasks and assignments for completion and will establish acceptable delivery timelines and deadlines. 

During the Term, the Consultant shall provide the Consultant with the use of a blackberry and a laptop computer and adequate secretarial
support. Upon termination of this Letter, the Consultant shall promptly return to the Company the blackberry and computer and all other Company materials and property, including all forms of confidential information of the Company and its
affiliates. 
 During the Term, the Consultant shall devote a substantial amount of his business time to his consulting
obligations under this Letter; provided, however, that nothing in this Letter prevents the Consultant from providing consulting services to any other entity or person, in which case, the Consultant will, in good faith, discuss, appropriate
adjustments to the fees contemplated in this Letter. 
 The Company and the Consultant agree and acknowledge that the Consultant
will be on vacation and unavailable to provide services between March 5, 2010 through March 13, 2010. The Consultant will not be entitled to pay during this vacation time. 

 Section 2. Fees and Expenses. During the Term, the Company will pay the
Consultant for his consulting services hereunder a fee of $41,667.66 per month. During the Term, the Company also will reimburse the Consultant for all customary reasonable out-of-pocket business expenses incurred in connection with services
rendered hereunder (including travel to the Company’s New York office and parking at the New York office); provided, however, that the Consultant shall seek pre-approval of any travel expenses to be incurred in connection with services
rendered hereunder. The Consultant will bill the Company monthly in arrears for services rendered by him (such invoice to provide reasonable detail as to the tasks performed) and the Company will make payments to the Consultant within thirty
(30) days after receipt of such invoices. 
 In addition, the Consultant will be entitled to a success fee of up to $50,000
based upon the achievement of certain objectives to be mutually agreed by the Company and the Consultant prior to January 11, 2010. Any success fee payable hereunder will be paid within thirty (30) days after the end of the Term.

 Section 3. Termination of Engagement. The consulting term (the “Term”) will commence
January 5, 2010 and, unless sooner terminated in accordance with the following sentence, will terminate on July 2, 2010. The Consultant’s engagement hereunder may be terminated upon 30 days’ prior written notice by the Company or
the Consultant at any time, with or without cause. Upon delivering a notice of termination, the obligations of the Company to make payment hereunder and the obligations of the Consultant to provide services hereunder will continue until the
termination date set forth in the written notice. The Company shall pay to the Consultant any unpaid fees and the pro rata fee in respect of the work performed through the termination date within thirty (30) days after the presentation of
invoice in accordance with the terms of this Letter. 
 Section 4. Confidentiality. During the Term and
thereafter, the Consultant shall not disclose to anyone or make use of any trade secret or proprietary or confidential information of the Company or its affiliates, including such trade secret or proprietary or confidential information of any
customer or other entity to which the Company owes an obligation not to disclose such information, which he acquires during the consulting engagement term, including, without limitation, records kept in the ordinary course of business and the terms
of this Letter, except (i) as such disclosure or use may be required or appropriate in connection with his work as consultant to the Company, (ii) when required to do so by a court of law, governmental agency or administrative or
legislative body (including a committee thereof) with apparent jurisdiction to order him to divulge, disclose or make accessible such information or (iii) as to such confidential information that becomes generally known to the public or trade
without his violation of this section. Nothing herein shall preclude the Consultant from discussing or disclosing the Letter and/or any plan or other agreement referred to herein and/or any aspect of his compensation and/or benefits with his family
and/or his advisors or necessary to enforce this Letter. 
 Section 5. Scope of Responsibility; Limitation of
Liability. The Consultant shall not be liable to the Company or to any other person claiming through the Company for any claim, loss, damage, liability, cost or expense suffered by the Company or any such other person arising out of or related
to his engagement hereunder except for a claim, loss or expense that arises out of or is based upon any action or failure to act by him, other than an action or failure to act undertaken at the request or with the consent of the Company, that is
found in a final judicial determination (or a settlement tantamount thereto) to constitute bad faith, willful misconduct or gross negligence on his part. In no event shall the Consultant be liable or responsible to the Company for any type of
incidental, punitive, indirect or consequential damages, including, but not limited to, lost revenue and lost profits, even if advised of the possibility of such damages, whether arising under the theory of contract, tort (including negligence), and
strict liability. The Consultant’s liability under this Letter shall not exceed the amounts paid to the Consultant for services under the terms of Section 2 this Letter. 

Section 6. Indemnity and Contribution. The Company agrees to indemnify and hold Consultant harmless to the full extent
lawful against any and all claims, losses, damages, liabilities, costs and expenses 
  

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as incurred (including all reasonable fees and disbursements of counsel and all reasonable out-of-pocket expenses incurred in connection with investigation of, preparation for and defense of any
pending or threatened claim and any litigation or other proceeding arising therefrom, in connection with pending or threatened litigation in which the Company or the Consultant is a party) arising out of or related to his engagement hereunder;
provided, however, there shall be excluded from such indemnification any such claims, losses, damages, liabilities, costs or expenses that arise out of or are based upon any action or failure to act by him, other than an action or failure to
act undertaken at the request or with the consent of the Company, that is found in a final judicial determination (or a settlement tantamount thereto) to constitute bad faith, willful misconduct or gross negligence on his part. 

In case any proceeding shall be instituted in respect of which the Consultant may seek indemnification, the Consultant shall promptly
notify the Company, but the failure to so notify Company will not relieve it from any liability which it may have hereunder or otherwise, except to the extent such failure materially prejudices the Company’s rights with respect to such
proceeding. The Company may elect in writing to assume the defense of such action or proceeding and, upon such election, it shall not be liable for any legal costs subsequently incurred by the Consultant in connection therewith except as set forth
below. In any such proceeding, the Consultant shall have the right to retain his own counsel at his own expense, except that the Company shall pay as they are incurred the fees and expenses of counsel retained by the Consultant in the event that
(i) the Company and the Consultant shall have mutually agreed to the retention of such counsel or (ii) the named parties to any such proceeding (including any impleaded parties) include both the Company and the Consultant and
representation of both parties by the same counsel would be inappropriate in the reasonable opinion of the Consultant’s counsel, due to actual or potential differing interests between them. So long as the Company has complied in full with its
obligations under this Letter, the Consultant shall not settle or compromise or consent to the entry of any judgment in any pending or threatened claim, action, suit or proceeding in respect of which indemnification may be sought hereunder without
the prior written consent of the Company (which consent shall not be unreasonably withheld). 
 The Company will not, without
the Consultant’s prior written consent (which consent shall not be unreasonably withheld, delayed or conditioned), settle any litigation relating to the Consultant’s engagement hereunder unless such settlement includes an express, complete
and unconditional release of the Consultant with respect to all claims asserted in such litigation or relating to his engagement hereunder; such release to be set forth in an instrument signed by all parties to such settlement. 

Section 7. Governing Law; Jurisdiction. This Letter shall be governed by and construed in accordance with the laws of
the State of New York. Any right to trial by jury with respect to any claim, action, suit or proceeding arising out of this Letter or any of the matters contemplated hereby is waived. The Consultant and the Company hereby irrevocably consent to the
exclusive jurisdiction of the Federal and State courts located in the County of New York, New York in connection with any dispute related to this Letter or any of the matters contemplated hereby and agree not to commence any such lawsuit, action or
other proceeding except in such courts. The Company further agrees that service of any process, summons, notice or document by mail to the Company’s address set forth above shall be effective service of process for any lawsuit, action or other
proceeding brought against the Company in any such court. The Consultant and the Company hereby irrevocably and unconditionally waive any objection to the laying of venue of any lawsuit, action or other proceeding arising out of or relating to this
Letter in the courts of the State of New York or the United States District Courts located in the City of New York, and hereby further irrevocably and unconditionally waive and agree not to plead or claim in any such court that any such lawsuit,
action or other proceeding brought in any such court has been brought in an inconvenient forum. 
 Section 8.
Termination of Employment. The Consultant’s service as an officer and employee of the Company shall terminate immediately prior to the opening of business on the Effective Date. 

 

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	 	(a)	The Consultant shall resign from the Board of Directors of Starhome, B.V. effective as of the Effective Date, and any other Company subsidiary boards of directors or
committees thereof, effective the Effective Date. 

  

	 	(b)	In respect of the termination of employment: 

  

	 	(i)	the Company will pay to the Consultant the base salary earned but not paid prior to the Effective Date, less applicable tax withholdings and in accordance with the
regular payroll practices of the Company; 

  

	 	(ii)	the Company’s Chief Executive Officer will recommend to the Compensation and Leadership Committee of the Company’s Board of Directors that the Consultant
receive a pro-rata share (95%, based on the number of days the Consultant is employed during the year of termination) of the 2009 annual bonus the Consultant would have earned if he had remained employed through January 31, 2010, based on the
Company’s actual performance against the fiscal 2009 goals set by the Compensation and Leadership Committee and payable when and if fiscal 2009 bonuses are paid by the Company to its senior-level executives); and 

 

	 	(iii)	the Company will pay to the Consultant any amounts earned, accrued or owing to the Consultant for any accrued vacation ($11,262.03), less applicable tax withholdings.

  

	 	(c)	The Consultant shall execute and deliver to the Company a release in the form of Exhibit A attached hereto as a condition in accordance with the terms thereof.

  

	 	(d)	The Company and the Consultant acknowledge that, by virtue of, and for the period during, his continued service with the Company, the deferred stock units granted to
Consultant under the Deferred Stock Award Agreements dated November 1, 2007, March 7, 2008 and April 6, 2009 will each continue to vest in accordance with the terms thereof. 

 

	 	(e)	The Company will provide the Consultant with a copy of the proposed Current Report on Form 8-K to be filed describing and disclosing the mutual termination prior to its
filing. 

 Section 9. Independent Contractor. In performing services hereunder, the Consultant
shall function as an independent contractor and not as an employee or agent of the Company. The Consultant shall be responsible for, and shall promptly pay, all applicable federal, state and local taxes on all payments to the Consultant under this
Letter. The Consultant acknowledges and agrees that it shall not under this Letter receive any employee benefits given to the Company’s employees. 

Section 11. Non-Disparagement. The Consultant agrees that he will not, at any time after the date hereof, directly or
indirectly, orally, in writing or through any medium including, but not limited to, the press or other media, disparage, defame, or denigrate the Company, its affiliates or individuals associated with the Company or its affiliates. At any time after
the date hereof, the Company agrees that it will not make, and agrees to use its best efforts to cause the executive officers, directors and spokespersons of the Company Group to refrain from making, any external statements (or authorizing any
statements to be reported as being attributed to the Company Group), that disparage, defame, or denigrate the Consultant and shall instruct its executive officers, directors and spokespersons to refrain from making such statements. Notwithstanding
the foregoing, this prohibition does not apply to statements made in the course of sworn testimony in administrative, judicial or arbitral proceedings (including, without limitation, depositions in connection with such proceedings). 

 

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 Miscellaneous. This Letter may be executed in two or more counterparts, all of which
together shall be considered a single instrument. After the Effective Date, except as expressly set forth below, the Employment Agreement between the Company and the Consultant dated October 30, 2007 (the “Employment Agreement”) will
be of no further force and effect and all future rights to compensation reside herein, provided, however, that Section 13 of the Employment Agreement setting forth restrictive covenants, together with the provisions required in order to enforce
the rights and obligations under Section 13, will continue in accordance with the terms thereof. This Letter constitutes the entire agreement, and supersedes all prior agreements and understandings (both written and oral) of the parties hereto
with respect to the subject matter hereof and cannot be amended or otherwise modified except in writing executed by the parties hereto. This Letter may only be amended in writing, signed by the Consultant and a duly authorized representative of the
Company. This Letter may not be assigned by the Consultant without the prior written consent of the Company. This Letter shall be binding upon, and shall inure to the benefit of, the parties and their respective successors, heirs, executors and
permitted assigns. 
 If you are in agreement with the foregoing, please sign and return the attached copy of this Letter,
whereupon this Letter shall become effective as of the date hereof. 
  

			
	 Sincerely,

COMVERSE TECHNOLOGY, INC.

		
	By:	 	Andre Dahan
	Name:	 	Andre Dahan
	Title:	 	President and Chief Executive Officer

 

	
	AGREED TO:
	
	/s/ Lance Miyamoto
	Name: Lance Miyamoto

  

 5 

 EXHIBIT A 

This RELEASE (“Release”) dated as of
                                 between Comverse Technology, Inc., a New York
corporation (the “Company”), and Lance Miyamoto (the “Executive”). 
 WHEREAS, the Company and the Executive
previously entered into an employment agreement dated October 30, 2007 under which the Executive was employed to serve as the Company’s Executive Vice President, Global Head of Human Resources (the “Employment Agreement”); and

 WHEREAS, the Company and the Executive have agreed to mutually terminate the Executive’s employment with the Company
effective January 5, 2010; and 
 WHEREAS, pursuant to the Consulting Engagement Letter dated January 5, 2010, the
Engagement is entitled to certain compensation and benefits upon such termination and continued engagement as a consultant to the Company, contingent upon the execution of this Release; 

NOW, THEREFORE, in consideration of the premises and mutual agreements contained herein and in the Employment Agreement, the Company and
the Executive agree as follows: 
 1. The Executive, on his own behalf and on behalf of his heirs, estate and beneficiaries, does
hereby release the Company, and in such capacities, any of its subsidiaries or affiliates, and each past or present officer, director, agent, employee, shareholder, and insurer of any such entities, from any and all claims made, to be made, or which
might have been made of whatever nature, whether known or unknown, from the beginning of time, including those that arose as a consequence of his employment with the Company, or arising out of the severance of such employment relationship, or
arising out of any act committed or omitted during or after the existence of such employment relationship, all up through and including the date on which this Release is executed, including, but not limited to, those which were, could have been or
could be the subject of an administrative or judicial proceeding filed by the Executive or on his behalf under federal, state or local law, whether by statute, regulation, in contract or tort, and including, but not limited to, every claim for front
pay, back pay, wages, bonus, fringe benefit, any form of discrimination (including but not limited to, every claim of race, color, sex, religion, national origin, disability or age discrimination), wrongful termination, emotional distress, pain and
suffering, breach of contract, compensatory or punitive damages, interest, attorney’s fees, reinstatement or reemployment. If any arbitrator or court rules that such waiver of rights to file, or have filed on his behalf, any administrative or
judicial charges or complaints is ineffective, the Executive agrees not to seek or accept any money damages or any other relief upon the filing of any such administrative or judicial charges or complaints. The Executive relinquishes any right to
future employment with the Company and the Company shall have the right to refuse to re-employ the Executive, in each case without liability of the Executive or the Company. The Executive acknowledges and agrees that even though claims and facts in
addition to those now known or believed by him to exist may subsequently be discovered, it is his intention to fully settle and release all claims he may have against the Company and the persons and entities described above, whether known, unknown
or suspected. 
 2. The Company and the Executive acknowledge and agree that the release contained in Paragraph 1 does not, and
shall not be construed to, release or limit the scope of, or preclude the Executive from asserting his rights to enforce any existing obligation of the Company (i) to indemnify the Executive for his acts as an officer or director of Company in
accordance with the Company’s By-laws, the Indemnification Agreement (as defined in Section 14 of the Employment Agreement), and other agreements or the law, as to continued coverage and rights under director and officer liability
insurance policies, or (ii) to the Executive and his eligible, participating dependents or beneficiaries under any existing group welfare, equity, or retirement plan of the Company in which the Executive and/or such dependents are participants.
In addition, Executive does not waive his right to file a charge with the EEOC or participate in an investigation conducted by the 

 

 6 

 
EEOC; however, Executive expressly waives his right to monetary or other relief should any administrative agency, including but not limited to the EEOC, pursue any claim on Employee’s
behalf. 
 3. The Executive acknowledges that he has been provided at least 21 days to review the Release and has been advised
to review it with an attorney of his choice. In the event the Executive elects to sign this Release prior to this 21 day period, he agrees that it is a knowing and voluntary waiver of his right to wait the full 21 days. The Executive further
understand that he has 7 days after the signing hereof to revoke it by so notifying the Company in writing, such notice to be received by the Company’s Chief Executive Officer within the 7 day period. The Executive further acknowledges that he
has carefully read this Release, knows and understands its contents and its binding legal effect. The Executive acknowledge that by signing this Release, he does so of his own free will and act and that it is his intention that he be legally bound
by its terms. 
 IN WITNESS WHEREOF, the parties have executed this Release on the date first above written. 

 

			
	COMVERSE TECHNOLOGY, INC.
		
	By:	 	 
	Name:	 	Andre Dahan
	Title:	 	President and Chief Executive Officer

 

	
	 THE EXECUTIVE

	
	  
	 Lance Miyamoto

 

 7

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