Document:

<PAGE>

                                                                   EXHIBIT 10.56

MASTER AGREEMENT
                                                 CNP, INC.
                                                 1465 Northside Drive, Suite 222
                                                 Atlanta, Georgia 30318
Agreement Number: _____________

Date: ___________________

This Master Agreement ("Agreement") is between CNP, INC. (a Delaware
Corporation) on behalf of itself and its affiliated companies (collectively
"CNP") and ARTISTDIRECT, INC. (a Delaware corporation) (hereinafter "Licensee"
or "Customer").

ALL REFERENCES TO "AGREEMENT" SHALL MEAN THIS SIGNATURE PAGE, THE TERMS AND
CONDITIONS, THE ATTACHMENTS LISTED BELOW ("ATTACHMENTS") AND ALL OTHER
AGREEMENTS BETWEEN THE PARTIES THAT MAY FROM TIME TO TIME BE INCORPORATED
HEREIN.

<TABLE>
<CAPTION>
              ATTACHMENTS                              CNP'S INITIALS/CUSTOMER'S INITIALS
<S>                                                    <C>

       o  Terms and Conditions                                        / /s/ KY
                                                        -------------- -----------------

       o  Hosted Platform License Agreement                           / /s/ KY
                                                        -------------- -----------------

       o  Professional Services Agreement                             / /s/ KY
                                                        -------------- -----------------

       o  Mutual Non-Disclosure Agreement                             / /s/ KY
                                                        -------------- -----------------

       o  Platform License and Maintenance Agreement                  / /s/ KY
                                                        -------------- -----------------

       o  Preferred Escrow Agreement
                                                        -------------- -----------------
</TABLE>

By executing this Agreement, Customer acknowledges that it has reviewed the
terms and conditions incorporated into this Agreement and agrees to be legally
bound by the same. The parties hereby cause this Agreement to be executed by
their duly authorized representative.

ACCEPTED AND AGREED:

ARTISTDIRECT, INC.                        CNP, INC.

By:    /s/ KEITH YOKOMOTO                 By:    /s/ CHRIS MELTON
       -------------------------------           -------------------------------

Name:  Keith Yokomoto                     Name:
       -------------------------------           -------------------------------

Title: President                          Title: CEO
       -------------------------------           -------------------------------

Date:  8/14/01                            Date:  8/10/2001
       -------------------------------           -------------------------------

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 1
<PAGE>

                              TERMS AND CONDITIONS

1. General. The following terms and conditions ("Terms and Conditions") provide
for terms that are common to this Agreement, including all Attachments. In the
event of a conflict between these Terms and Conditions and any Attachment, the
Attachment will control, unless expressly stated to the contrary.

2. Definitions. As used in this Agreement, and in addition to any other terms
defined in this Agreement, the following terms will have the following meanings:
(i) "Services" means collectively, all services provided by CNP under this
Agreement, whether provided directly to Customer or to Customer's employees, and
Customer's contract employees, and whether designated as a part of the support
services, maintenance services, professional services, or otherwise; (ii) "CNP
Technology" means the content, materials, and technology developed and owned by
CNP as more particularly set forth on the Attachments; (iii) "Third Party
Technology" means technology provided by CNP to Customer which is licensed by a
third party to Customer or sublicensed by CNP to Customer; (iv) "Technology"
means collectively, the CNP Technology and the Third Party Technology; (v)
"Deliverables" means collectively, the Services, technology associated with the
Services, and all applicable documentation and ancillary materials for such
technology; and (vi) "Customer Content" means the content and other materials
provided or made available by Customer to CNP for use in connection with the
Technology or otherwise identified under the Professional Services Agreement.

3. Rights Reserved. Customer acknowledges and agrees that CNP or its third party
suppliers own all right, title and interest to all intellectual property and
proprietary rights in the Technology. Customer acknowledges that the Technology
is confidential information, trade secret and proprietary information of CNP or
its suppliers and that the source code for the Technology will not be provided
by CNP except as otherwise expressly set forth under this Agreement. Customer
further agrees not to lease, license, sell, sublicense or otherwise transfer the
Technology or decompile, reverse compile, or reverse engineer the Technology;
except as otherwise expressly set forth under this Agreement.

4. Confidential Information. The confidentiality terms agreed to by the parties
under this Agreement or in an Attachment shall apply. All Deliverables shall be
deemed confidential and proprietary information of the owner of such
Deliverables. All Customer Content shall be deemed confidential and proprietary
information of Customer or its licensors.

5. Competitors. CNP will not license Restricted Components to any third party
without the prior written approval of Customer, which may be withheld in
Customer's sole and exclusive discretion. "Restricted Components" means
components of the Platform developed exclusively for Customer and designated in
a Request or related statement of work with the legend "RESTRICTED COMPONENTS".
Notwithstanding anything to the contrary, CNP shall retain shall the perpetual
right to use, on a non-restricted basis, all ideas, concepts, tools, templates,
methods, processes, know-how, and organization techniques used by CNP personnel
in the development of the Restricted Components.

6. Payment. All invoices submitted to Customer by CNP are payable in full within
fifteen (15) days after Customer's receipt of an invoice. All amounts shall be
payable in U.S. dollars. Customer shall pay interest on all overdue amounts at
the rate of the lesser of (i) one and one-half percent (1-1/2%) per month; or
(ii) the maximum rate permitted by law. Any and all fees, retainers, expenses,
reimbursements or other amounts paid by Customer to CNP under this Agreement
shall be non-refundable. The amounts due under this Agreement do not include any
amount for taxes, duties or other similar assessments. If any sales taxes, use
taxes, excise taxes, value added taxes, duties or other similar amounts (except
for taxes based upon CNP's net income) are assessed against or required to be
collected in connection with this Agreement, Customer agrees to pay all such
amounts. Customer shall not deduct from payments to CNP any amounts paid or
payable to third parties for taxes, duties, etc., however designated.

7. WARRANTY DISCLAIMER. OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT,
NEITHER CNP, ITS AFFILIATES, LICENSORS OR SUPPLIERS, THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS OR REPRESENTATIVES, NOR CUSTOMER, ITS
AFFILIATES, LICENSORS, OR SUPPLIERS, THEIR RESPECTIVE OFFICERS, DIRECTORS,
EMPLOYEES, SHAREHOLDERS, AGENTS OR REPRESENTATIVES MAKE ANY EXPRESS OR IMPLIED
WARRANTIES, CONDITIONS, OR REPRESENTATIONS TO EACH OTHER, OR ANY OTHER PERSON OR
ENTITY WITH RESPECT TO THE DELIVERABLES PROVIDED HEREUNDER OR OTHERWISE
REGARDING THIS AGREEMENT, WHETHER ORAL OR WRITTEN, EXPRESS, IMPLIED OR
STATUTORY. WITHOUT LIMITING THE FOREGOING, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, THE IMPLIED WARRANTY AGAINST INFRINGEMENT, AND THE IMPLIED
WARRANTY OR CONDITION OF FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY EXCLUDED
AND DISCLAIMED. STATEMENTS MADE BY CNP'S SALES REPRESENTATIVES OR IN PROMOTIONAL
MATERIALS DO NOT CONSTITUTE WARRANTIES.

8. LIMITATION OF REMEDY. IN NO EVENT WILL EITHER PARTY, ITS AFFILIATES,
LICENSORS OR SUPPLIERS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES,
SHAREHOLDERS, AGENTS OR REPRESENTATIVES BE LIABLE TO THE OTHER

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                                     Page 2
<PAGE>

PARTY, OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR LOSS OF GOODWILL IN ANY WAY
RELATING TO THIS AGREEMENT OR RESULTING FROM THE USE OF OR INABILITY TO USE THE
DELIVERABLES OR THE PERFORMANCE OR NON-PERFORMANCE OF ANY SERVICES, INCLUDING
THE FAILURE OF ESSENTIAL PURPOSE, EVEN IF EACH PARTY HAS BEEN NOTIFIED OF THE
POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OCCURRING, AND WHETHER SUCH LIABILITY
IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCTS LIABILITY OR
OTHERWISE.

9. MAXIMUM LIABILITY. EXCEPT FOR THE PARTIES' RESPECTIVE INDEMNIFICATION
OBLIGATIONS UNDER SECTIONS 10 AND 11, MISUSE OF THE OTHER PARTY'S INTELLECTUAL
PROPERTY, AND/OR BREACHES OF THE CONFIDENTIALITY PROVISIONS OF THIS AGREEMENT,
IN NO EVENT WILL EITHER PARTY'S LIABILITY FOR ANY DAMAGES TO CUSTOMER OR TO ANY
OTHER PERSON OR ENTITY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCTS LIABILITY OR OTHERWISE,
EVER EXCEED THE FEES PAYABLE BY CUSTOMER TO CNP UNDER THIS AGREEMENT OR IN THE
CASE OF DAMAGES ARISING UNDER AN ATTACHMENT TO THIS AGREEMENT, THE FEES PAYABLE
BY CUSTOMER TO CNP UNDER SUCH ATTACHMENT.

10. CNP Indemnification for Infringement. CNP shall defend and indemnify
Customer and hold Customer harmless against any losses, expenses, damages,
penalties, actions, claims, suits, or proceedings (including court costs and
reasonable attorneys' fees) (each, an "CNP INDEMNIFIED CLAIM," to which Customer
may become subject, brought by or as a result of a third party action to the
extent that any such CNP Indemnified Claim is based upon Customer's use of the
Deliverables or the Technology in accordance with the terms of this Agreement
constitutes an infringement of any valid claim of any U.S. patent, any valid
copyright, or any other intellectual property right recognized in the U.S. In
the event that any CNP Indemnified Claim is initiated, Customer shall notify CNP
within ten (10) days after it learns of the commencement of same, shall
cooperate fully in the defense of any such CNP Indemnified Claim, at CNP's
expense, and permit CNP or its insurance carrier to defend any CNP Indemnified
Claim; provided, however, that CNP will not effect any settlement of any CNP
Indemnified Claim for which Customer seeks indemnification hereunder without the
prior written consent of Customer (which consent will not be unreasonably
withheld or delayed) unless such settlement includes an unconditional release of
Customer. Customer shall not compromise or settle any CNP Indemnified Claim,
that is the subject of CNP's defense obligations without the prior written
consent of CNP. Customer will have the right, at its cost, to participate in the
defense of any claim, suit, or proceeding for which it seeks indemnification
hereunder, with counsel of its choosing. Customer's failure to perform its
obligations hereunder shall relieve CNP of its obligations hereunder. In the
event of the commencement of such an action or if the commencement thereof
appears likely to CNP, CNP shall have the right to: (i) attempt to obtain for
Customer the right to continue using the Deliverables; (ii) modify or replace
the Deliverables, provided that any modification or replacement does not result
in a material degradation in performance or capabilities of the Deliverables;
and (iii) require the return of the Deliverables, and give Customer a refund or
credit only as otherwise provided in an Attachment to this Agreement. In the
event that none of the aforementioned options are reasonably attainable, CNP
shall have the right to terminate the applicable Attachment or schedule thereto.
Except as otherwise specifically and unambiguously stated in an Attachment, the
foregoing states CNP's sole responsibility and liability in respect to
infringement. The provisions of this Section 10 relating to indemnification
shall survive termination of this Agreement and the Attachments.

11. Customer Indemnification for Infringement. Customer shall defend and
indemnify CNP and hold CNP harmless against any losses, expenses, damages,
penalties, actions, claims, suits, or proceedings (including court costs and
reasonable attorneys' fees) (each, a "CUSTOMER INDEMNIFIED CLAIM," to which CNP
may become subject, brought by or as a result of a third party action to the
extent that any such Customer Indemnified Claim is based upon the Customer
Content constitutes an infringement of any valid claim of any U.S. patent, any
valid copyright, or any other intellectual property right recognized in the U.S.
In the event that any Customer Indemnified Claim is initiated, CNP shall notify
Customer within ten (10) days after it learns of the commencement of same, shall
cooperate fully in the defense of any such Customer Indemnified Claim, at
Customer's expense, and permit Customer or its insurance carrier to defend any
Customer Indemnified Claim; provided, however, that Customer will not effect any
settlement of any Customer Indemnified Claim for which CNP seeks indemnification
hereunder without the prior written consent of CNP (which consent will not be
unreasonably withheld or delayed) unless such settlement includes an
unconditional release of CNP. CNP shall not compromise or settle any Customer
Indemnified Claim, that is the subject of Customer's defense obligations without
the prior written consent of Customer. CNP will have the right, at its cost, to
participate in the defense of any claim, suit, or proceeding for which it seeks
indemnification hereunder, with counsel of its choosing. CNP's failure to
perform its obligations hereunder shall relieve Customer of its obligations
hereunder. Except as otherwise specifically and unambiguously stated in an
Attachment, the foregoing states Customer's sole responsibility and liability in
respect to infringement. The provisions of this Section 11 relating to
indemnification shall survive termination of this Agreement and the Attachments.

12. (a) Customer General Indemnification. Customer shall defend and indemnify
CNP and hold CNP harmless against any Customer Indemnified Claim arising from
(i) the activities of Customer's users' of the Deliverables ("End

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                                     Page 3
<PAGE>

Users"), including without limitation, unauthorized disclosure of CNP's or third
party proprietary information, so long as CNP has notified Customer of any such
restrictions, (ii) any willful misconduct or fraud committed by Customer
(including Customer's employees, agents or representatives) or End Users; (iii)
any employment agreement, or other agreement, or state or federal law, with
respect to current and past employees or independent contractors of Customer; or
(iv) any prior or current agreement between Customer and third parties with
respect to the types of services provided by CNP to Customer hereunder. All
other procedural provisions set forth in Section 12 shall apply.

     (b) CNP General Indemnification. CNP shall defend and indemnify Customer
and hold Customer harmless against any Claim arising as a result of any willful
misconduct or fraud committed by CNP (including CNP's employees, agents or
representatives). All other procedural provisions set forth in Section 11 shall
apply.

13. Termination Generally. This Agreement will commence on the date this
Agreement is signed by both parties and will remain in effect until terminated
as provided herein. The parties acknowledge that certain Attachments will
terminate from time to time as expressly provided in this Agreement or the
Attachment without otherwise affecting the rights and obligation of the parties
under this Agreement.

14. Termination of Agreement. If there are no outstanding Attachments under
which Deliverables are being provided or made available to Customer, upon thirty
(30) days written notice to the other, either party may terminate this Agreement
as of the date specified in such notice of termination.

15. Termination of Attachment. If either party violates its obligations under
any Attachment, then the other party may terminate such Attachment by sending
written termination notice describing the noncompliance to the non-complying
party. For noncompliance caused by failure to pay any sums due hereunder, the
non-complying party shall have ten (10) calendar days, after the non-complying
party's receipt of such notification, to cure any such noncompliance. For
noncompliance caused by any other reason, the non-complying party shall have
thirty (30) calendar days, after the non-complying party's receipt of such
notification, to cure any such noncompliance. If noncompliance is not cured
within the required period, the party providing termination notice shall have
the right to terminate such Attachment, and any and all related schedules
thereto.

16. Effect of Termination. Within thirty (30) days after the termination of an
Attachment for any reason, (i) Customer will pay CNP for all Services performed
by CNP in accordance with this Agreement up to the effective date of such
termination and all other amounts owed by Customer to CNP under such Attachment
not disputed in good faith; and (ii) except as otherwise set forth in this
Agreement or the Attachments, Customer will return or destroy (as requested by
CNP) all copies of the Technology, including Deliverables not otherwise owned or
licensed under the Agreement, provided to Customer under such Attachment,
including all documentation related thereto; and (iii) except as otherwise set
forth in this Agreement or the Attachments, each party will return or destroy
(as requested by CNP) all confidential information provided to such party under
such Attachment by the other party. Upon the destruction or return of such
materials, the complying party will provide the other party with a signed
written statement certifying that it has destroyed or returned all the other
party's property. Except as otherwise set forth in this Agreement or in the
Attachments, upon termination of this Agreement for any reason, all rights and
licenses granted by each party to the other party will immediately cease.

17. Trademarks And Trade Names. Nothing in this Agreement confers upon either
party any right to use the other party's trade names and trademarks except as
set forth under this Agreement. All use of such marks by either party will inure
to the benefit of the owner of such marks, use of which will be subject to
specifications controlled by the owner.

18. Press Release and Publicity. Customer agrees to (i) provide a quote and to
authorize an announcement made by CNP of Customer's selection of the Technology;
(ii) assist and participate in a success story upon the successful
implementation of the Technology; (iii) accept occasional reference calls from
prospective customers; and (iv) allow site visits by prospective CNP customers
with prior notification and approval by Customer during the term hereunder.
Notwithstanding the foregoing, CNP will not issue a press release or public
statement regarding this Agreement without the prior written consent of
Customer, which consent shall not be unreasonably withheld or delayed.

19. Notices. All notices, requests, demands, and determinations under this
Agreement (other than routine operational communications), shall be in writing
and shall be deemed duly given (i) when delivered by hand; (ii) two days after
being given to an express courier with a reliable system for tracking delivery;
(iii) when sent by confirmed facsimile with a copy sent by another means
specified in this Section, or (iv) six days after the day of mailing, when
mailed by United States mail, registered or certified mail, return receipt
requested, postage prepaid, and addressed as follows:

If to CNP:        CNP, Inc.
                  5750 Wilshire Blvd., Suite 501
                  Los Angeles, CA 90036
                  Attn: Bishop Leatherbury, CFO
                  Facsimile: (323) 556-8710

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                  with a copy to
                  CNP, Inc.
                  5750 Wilshire Blvd., Suite 501
                  Los Angeles, CA 90036
                  Attn: Legal Department
                  Facsimile: (323) 556-8710

If to Customer:   ARTISTdirect, Inc.
                  5670 Wilshire Boulevard
                  Suite 200
                  Los Angeles, California 90036
                  Attn: Legal & Business Affairs Department
                  Facsimile: (323) 634-4299

A party may from time to time change its address or designee for notification
purposes by giving the other prior written notice of the new address or designee
and the date upon which it will become effective.

20. Assignments. Neither party may assign or delegate this Agreement or any of
its licenses, rights or duties under this Agreement, directly or indirectly, by
operation of law or otherwise, without the prior written consent of the other
party, except in the event of a sale or other transfer of all or substantially
all of the assigning party's assets or equity; provided, however, that the
assignee has agreed to be bound by all the terms and condition of this
Agreement, and such assignee is not a direct competitor of the non-assigning
party.

21. Contractors. Any rights and obligations of CNP may, in CNP's reasonable
discretion, be exercised through their employees and contractors, provided that
such employees and contractors shall be under an obligation to maintain the
confidentiality of, and to protect Customer's proprietary rights respecting, the
confidential information of Customer, including without limitation, Customer
Content, and provided that CNP shall be responsible for breach by any such
contractor.

22. Nonsolicitation. During the term hereof and for a period of one (1) year
after its termination or expiration, each party agrees that, without the prior
written consent of the other party, it will not, directly or indirectly itself
or by or through others, for any reason solicit for employment, or affirmatively
assist any other person or entity in employing or soliciting for employment, any
person who is an employee of or is otherwise utilized as a consultant or
contractor by the other party during the two (2) years preceding such
termination or expiration. Notwithstanding the foregoing, the parties
acknowledge and agree that certain employees and/or contractors of Customer
shall be retained as employees or engaged as contractors of CNP pursuant to a
separate written agreement between CNP and such employee or contractor. The
hiring and engaging of such personnel shall be subject to the written consent of
CNP and Customer.

23. Compliance with Laws. Each party shall be responsible for compliance with
all applicable laws, rules, and regulations. Customer agrees to keep such books
and records and to take such other actions as may be required by applicable
laws, rules, and regulations, and to comply with any applicable United States
export laws, rules, and regulations. Notwithstanding anything to the contrary,
Customer shall be solely responsible for obtaining any approvals, public
performance rights or other licenses for display, distribution, performance and
other uses of the Customer Content, including without limitation, payment of all
royalties and other amounts owed third parties in connection therewith.

24. Force Majeure. Neither CNP nor Customer will be liable for failure to
perform any of its respective obligations under this Agreement (other than the
payment of fees) if such failure is caused by an event outside its reasonable
control, including but not limited to, an act of God, war, or natural disaster.

25. Governing Law. This Agreement shall be exclusively construed, governed and
enforced under the laws of the State of Georgia (without regard to rules
governing conflict of laws). The parties agree that the United Nations
Convention on Contracts for the International Sale of Goods shall not apply in
any respect to this Agreement or the parties.

26. Venue. The parties agree that the exclusive venue for all actions, relating
in any manner to this Agreement, shall only be in a federal or state court of
competent jurisdiction located in Los Angeles County, California. Each party
consents and submits to the personal jurisdiction of such courts and irrevocably
waives any and all defenses inconsistent with this Section.

27. Survival. Any and all provisions, promises and warranties under this
Agreement which by their nature or effect are required or intended to be
observed, kept or performed after termination of this Agreement will survive the
termination of this Agreement and remain binding upon and for the benefit of the
parties hereto.

28. Miscellaneous. This Agreement, including the Attachments and any addendum
hereto signed by the parties, constitutes the entire agreement between the
parties regarding the subject matter hereof and supersedes all prior or
contemporaneous agreements, negotiations, representations and proposals, written
or oral, including without limitation that Letter of Intent between the parties
dated on or about May 7, 2001. This Agreement does not operate as an acceptance
of any conflicting or additional terms and conditions and will prevail over any
conflicting or additional provision of any purchase order or any other
instrument of Customer, it being understood that any purchase order issued by
Customer will be for Customer's convenience only. This Agreement will not be
construed to create any employment relationship, partnership, joint venture or
agency relationship or to authorize any party to enter into any commitment or
agreement binding on the other party. No delay or failure in exercising any
right hereunder and no partial or single exercise thereof will be deemed to
constitute a waiver of such right or any other

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rights hereunder. If any provision hereof is declared invalid by a court of
competent jurisdiction, such provision will be ineffective only to the extent of
such invalidity, so that the remainder of that provision and all remaining
provisions of this Agreement will be valid and enforceable to the fullest extent
permitted by applicable law. No modifications, additions, or amendments to this
Agreement will be effective unless made in writing and signed by duly authorized
representatives of the parties. This Agreement may be executed in any number of
counterparts, each of which will be deemed an original but all of which together
will be deemed for all purposes to constitute one and the same instrument.
Signatures transmitted and received via facsimile or other electronic means will
be treated as original signatures for all purposes of this Agreement.

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<PAGE>

HOSTED PLATFORM LICENSE AGREEMENT

                                                 CNP, INC.
                                                 1465 Northside Drive, Suite 222
                                                 Atlanta, Georgia 30318

Agreement Number: _______

Date: __________

Customer Name:       ARTISTdirect, Inc.
Address:             5670 Wilshire Boulevard, Suite 200
City, State, Zip:    Los Angeles, California 90036

THIS HOSTED PLATFORM LICENSE AGREEMENT (this "HOSTED LICENSE AGREEMENT") is
between CNP, INC. ("CNP") and the undersigned Customer. This Agreement and the
Master Agreement establishes the general terms applicable to Customer's
utilization of CNP's technology platform providing publishing, content and
e-commerce solutions as more fully described in EXHIBIT A (the "CNP PLATFORM").

                          STANDARD TERMS AND CONDITIONS

1. CNP Obligation to Furnish Hosting Services; Customer Responsibilities. CNP
will furnish to Customer the hosting services described more particularly in
EXHIBIT A ("HOSTING SERVICES") in accordance with this Hosted License Agreement
and the Service Level Agreement set forth in EXHIBIT E.

2. CNP Platform. Customer and its users END USERS (as defined in EXHIBIT C) may
only access and use the CNP Platform in accordance with the CNP Platform License
Terms and Conditions attached hereto as EXHIBIT C.

3. Payment. Customer shall pay CNP the fees described in EXHIBIT B ("FEES").
Transaction fees (if any) shall be set forth in EXHIBIT B and shall be
calculated according to the transactions recorded by CNP's computer system,
which shall be presumed correct. Such fees shall be payable to CNP by wire
transfer or other reasonable method specified by CNP on or before the fifteenth
(15th) day of each calendar month for all Hosting Services performed by CNP
during the immediately preceding calendar month.

4. Customer's Responsibilities. Customer is solely responsible for: (a)
Customer's own data processing and transmission equipment including without
limitation the requirements set forth in EXHIBIT D; (b) establishing and
maintaining Customer's own data communication lines and equipment necessary to
transmit data between Customer's equipment and the CNP Platform; (c) utilizing
such data encryption procedures as are mutually agreed upon for the transmission
of data to the CNP Platform; (d) providing at a reasonable time and in such
format as may be reasonably requested by CNP, all Customer Content and other
data or information required by CNP for the CNP Platform and related Hosting
Services; (e) preserving the confidentiality of any identification numbers and
passwords assigned and validated by CNP; (g) notifying CNP if Customer discovers
a breach of CNP's security, but in no event will the preceding sentence obligate
Customer to monitor CNP's security; (h) performing its obligations in connection
with implementing the specific applications of Customer for the CNP Platform as
mutually agreed to by the parties from time to time in project meetings and
other communications; and (i) obtaining any and all necessary third party
consents in connection with materials provided by Customer.

5. Confidentiality. All information, whether oral, visual or in physical form,
received by Customer under this Hosted License Agreement shall be subject to the
confidentiality terms agreed to by the parties under the Master Agreement. The
CNP Platform shall be deemed confidential and proprietary information of CNP.
The Customer Content shall be deemed confidential and proprietary information of
Customer.

6. Title. CNP or its suppliers retain title and all proprietary and other rights
in and to the systems, programs, operating instructions, documentation and
proprietary information utilized in or by the CNP Platform. Customer and its
suppliers retain title and all proprietary and other rights in and to the
Customer Content.

7. SERVICES WARRANTY. CNP WARRANTS TO CUSTOMER THAT: (A) CNP SHALL MAINTAIN A
BACK-UP SERVER TO CNP'S PRIMARY SERVER TO REDUCE THE RISK OF DELAYS AS A RESULT
OF EQUIPMENT MALFUNCTION; (B) CNP WILL EMPLOY DUE CARE AND

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                                     Page 1
<PAGE>

ATTENTION IN THE PREPARATION AND MAINTENANCE OF CNP'S PROGRAMS; (C) CNP WILL
PERFORM ANY SERVICES IN A TIMELY AND WORKMANLIKE MANNER AND OF A QUALITY
CONFORMING TO GENERALLY ACCEPTED INDUSTRY STANDARDS AND PRACTICES; AND (D) THE
HOSTED PLATFORM SHALL PERFORM IN ACCORDANCE WITH THE SPECIFICATIONS SET FORTH IN
EXHIBIT A AND THE SERVICE LEVEL AGREEMENT SET FORTH IN EXHIBIT E. THE WARRANTIES
SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, AND CNP SPECIFICALLY
DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THE SERVICES OR THE CNP PLATFORM
PROVIDED OR MADE AVAILABLE HEREUNDER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
STATEMENTS MADE BY CNP'S SALES REPRESENTATIVES OR IN PROMOTIONAL MATERIALS DO
NOT CONSTITUTE WARRANTIES.

8. LIMITATIONS OF LIABILITY. NEITHER PARTY IS LIABLE FOR INDIRECT, SPECIAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES. EXCEPT AS OTHERWISE SET FORTH HEREIN, AND IN
THE MASTER AGREEMENT, IN NO EVENT, SHALL THE TOTAL AGGREGATE LIABILITY OF EITHER
PARTY FOR ANY CLAIMS, LOSSES OR DAMAGES ARISING UNDER THIS HOSTED LICENSE
AGREEMENT OR SERVICES PERFORMED HEREUNDER EXCEED THE TOTAL AMOUNTS PAYABLE BY
CUSTOMER TO CNP PURSUANT TO THIS HOSTED LICENSE AGREEMENT, EVEN IF SUCH PARTY
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL CLAIM, LOSS OR DAMAGE.
NEITHER PARTY SHALL BE RESPONSIBLE FOR DELAYS IN RECEIPT OF INFORMATION FROM THE
OTHER PARTY, PROCESSING OF SUCH PARTY'S INFORMATION BECAUSE OF CAUSES BEYOND
SUCH PARTY'S REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, EQUIPMENT
MALFUNCTION, LIMITATIONS ON THE AVAILABILITY OF TELEPHONE OR OTHER TRANSMISSION
FACILITIES, FAILURES OF COMMUNICATIONS EQUIPMENT, OR CUSTOMER'S FAILURE TO
PROPERLY FORMAT AND TRANSMIT INFORMATION. CNP SHALL ALSO NOT BE RESPONSIBLE FOR
ERRORS IN DATA ENTRY OR OTHER SERVICES, PROGRAMS, HARDWARE, DATA FILES, OR
OUTPUT PROVIDED TO, OR MAINTAINED FOR, CUSTOMER RESULTING FROM ERRORS IN
CUSTOMER'S INPUT DATA OR FROM CUSTOMER'S FAILURE TO COMPLY WITH THE TERMS AND
CONDITIONS OF THIS AGREEMENT.

9. DISCLAIMER. ALL OTHER WARRANTY DISCLAIMERS, LIMITATIONS OF REMEDY AND
LIMITATIONS OF LIABILITY IN THE MASTER AGREEMENT SHALL APPLY TO THIS AGREEMENT.

10. Indemnification. The indemnification obligations of the Master Agreement
will apply to this Hosted License Agreement.

11. Infringing Materials. In the event CNP reasonably determines that any
materials used by or in connection with the CNP Platform, including without
limitation, Customer Content are infringing or otherwise violate applicable law
or third party rights, CNP shall have the right to disable access to and/or
remove such materials from the CNP Platform, while (when possible) still
allowing end-users to access Customer's web sites; provided, however, that CNP
will notify Customer immediately of any such disablement or removal, and, in the
event that the infringing materials are Customer Content, Customer will have the
right to substitute the infringing materials. The foregoing provision shall not
otherwise affect any other rights and obligations of the parties under this
Agreement or applicable law.

12. Term. This Agreement shall have an initial term of one (1) years ("INITIAL
TERM"), which term shall be automatically extended for successive one (1) year
terms (each a "RENEWAL TERM"), provided, however, that either party may
terminate this Hosted License Agreement at any time after the Initial Term
without cause and without breach of this Hosted License Agreement upon sixty
(60) days prior written notice. The effective date for any such termination
shall be the end of the Initial Term or Renewal Term (as applicable). The
Initial Term and each Renewal Term are collectively, referred to herein as the
"TERM". Any termination of this Hosted License Agreement under this Section 12
shall be subject to the Transition Option more particularly described in Section
14.

13. Termination For Cause. Either party may terminate this Hosted License
Agreement if the other party shall have materially breached this Hosted License
Agreement and not cured such breach within thirty (30) days after written notice
with respect thereto specifying such breach. Notwithstanding the foregoing, all
termination rights and remedies related to a breach by CNP of the Services Level
Agreement shall be set forth exclusively in Exhibit E.

14. Transition Option: Upon (i) termination of this Agreement by either party as
provided in Section 12; (ii) termination of the Hosted License Agreement for
cause by Customer under Section 13; (iii) termination of the Hosted License
Agreement by Customer pursuant to the Service Level Agreement; or (iv)
termination of this Hosted Level Agreement under Section 15 in the event of a
wind-down , and upon further election of Customer as provided herein, Customer
shall have the right to use the CNP Platform in executable form, subject to the
terms and conditions of the Platform License and Maintenance Agreement
("TRANSITION OPTION"). In the event Customer elects to exercise its Transition
Option, Customer shall submit written notice to CNP of such election, no later
than ten (10) days following the effective date of termination for this Hosted
License Agreement. Such written notice shall specify the effective date of
Customer's election (the "TRANSITION OPTION DATE") which date shall be no later
than ninety (90) days following the effective date of termination for this
Hosted License Agreement.

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<PAGE>

15. Termination Based on Wind-Down. Customer may terminate this Agreement in the
event that CNP, or a successor, fails to continue to do business in the ordinary
course. Termination of this Hosed License Agreement by Customer pursuant to this
Section 15will be deemed to be a "Release Condition" under the Escrow Agreement
between CNP and Customer.. All terms and conditions of the Platform License and
Maintenance Agreement shall apply, provided; however, Customer, shall have not
obligation to pay the license and maintenance fees set forth therein.

16. Effect of Termination. Upon any termination of this Hosted License
Agreement, Customer and End Users shall immediately cease all use of the CNP
Platform and return to CNP (or destroy if requested by CNP) any and all copies
of any related documentation in any form whatsoever and any and all copies of
other proprietary information of CNP in Customer's or End Users possession or
control; provided, however, that in the event Customer properly exercises its
Transition Option, CNP shall, upon written request by Customer, continue to
provide access to the CNP Platform for a period of thirty (30) days, subject to
the terms and conditions of this Hosted License Agreement, including all fee
provisions. All termination fees owed by either CNP or Customer shall be set
forth in EXHIBIT B.

17. Transition of Hosting Services and License. Upon termination of this
Agreement, CNP agrees to reasonably cooperate with Customer in transitioning to
another data center; provided, however, all charges reasonably incurred by CNP
in so cooperating will be reimbursed by Customer at CNP fees prevailing at the
time of such services.

18. Source Code Rights. All rights and obligations of the parties in connection
with source code for the Platform shall be set forth in the Preferred Agreement
by and among CNP, Customer and DSI Technology Escrow Services ("ESCROW
AGREEMENT"). Within sixty (60) days of the Commencement Date, the parties shall
execute the Escrow Agreement in the form attached to this Master Agreement. The
Escrow Agreement shall be effective as of the date the Escrow Agreement is
executed by all parties thereto. All release conditions, fee obligations, and
other terms and conditions relating to the source code shall be set forth in the
Escrow Agreement. A copy of the Fee Schedule for the Escrow Agreement as of the
Commencement Date is attached hereto as EXHIBIT F.

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<PAGE>

     IN WITNESS WHEREOF, the parties hereto have executed this Hosted License
Agreement as of the ____ day of July, 2001.

ACCEPTED AND AGREED:

ARTISTDIRECT, INC.                        CNP, INC.

By:    /s/ KEITH YOKOMOTO                 By:    /s/ CHRIS MELTON
       -------------------------------           -------------------------------

Name:  Keith Yokomoto                     Name:
       -------------------------------           -------------------------------

Title: President                          Title: CEO
       -------------------------------           -------------------------------

Date:  8/14/01                            Date:  8/10/2001
       -------------------------------           -------------------------------

EXHIBITS:

EXHIBIT A         Description of CNP Platform and Hosting Services
EXHIBIT B         Fee Schedule
EXHIBIT C         CNP Platform License Terms and Conditions
EXHIBIT D         Customer Hardware and Software Requirements
EXHIBIT E         Level Agreement
EXHIBIT F         Source Code Escrow Fees
EXHIBIT G         Existing Equipment
EXHIBIT H         Warrant

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                                     Page 1
<PAGE>

                                    EXHIBIT A
                   DESCRIPTION OF PLATFORM AND HOSTED SERVICES

                               GENERAL DESCRIPTION

THE CNP PLATFORM was built specifically for the media and entertainment
industry. It includes commerce, publishing and reporting features. The Platform
offers retail and content sites the ability to concentrate on the principal
elements of their businesses: brand development, merchandising and customer
service. The system includes:

o    Technology foundation

o    A complete production management system

o    A content management system

o    A flexible publishing system

o    An advanced personalization framework

o    Detailed reporting and analysis

o    Commerce engine

TECHNOLOGY FOUNDATION - leverages industry standard solutions including Oracle,
Solaris, iPlanet and Vignette. The system is high-speed, fault tolerant and
scalable. The system includes digital download technology, streaming
capabilities and online media storage features.

PRODUCTION MANAGEMENT SYSTEM - includes management tools to do promotions,
offers/couponing, pricing administration and shopping cart up-sell features.
Also includes automated workflow systems and a content scheduling system, which
allows for manual editing and adjustment of both internal and external content
displayed on site.

CONTENT MANAGEMENT SYSTEM - allows for the integration of content, in a variety
of formats, from both external and internal sources. Content can be edited and
adjusted and the aggregated content is then displayed on site.

PUBLISHING SYSTEM - is built on top of Vignette and iPlanet. The system is
optimized for speed and efficiency. Multi-layer caching (disk, memory and
application level) maximizes publishing speed. The system also includes a
special customization layer written to allow flexibility in look of all content.
The publishing systems can publish to a variety of display formats, allowing
in-store kiosks and online stores to share content.

PERSONALIZATION FRAMEWORK - has the capability to store a user's demographic
data, preferences, click streams and purchase history, allowing for the return
of targeted content and recommendations instantly. The personalization framework
is integrated with the publishing environment to allow all published pages to
have content personalized for individual users.

The framework includes:

Database - Stores user demographic data, user preferences, click streams and
purchase history

In-memory caching for user profiles

Algorithms and systems - In-house system which stores data in a distributed
multi layer cache and applies a variety of algorithms to return best
recommendations, targeted content and up-sell opportunities

Segmentation engine - Spots trends and performs clustering, enabling
identification of affinity groups and user segmentations

Collaborative filtering - Compares individual user demographics and activity to
other user behavior

REPORTING AND ANALYSIS - utilizes cluster technology to create custom a
reporting system, which allows full access to all activity on the site. A
web-based interface provides full information on sales, traffic, financials,
demographics, trend analysis, site performance, inventory management,
advertising, etc. Additionally, order, invoice and shipping data can be
integrated to back-end ERP/financial systems (PeopleSoft, SAP, etc.) or exported
in raw data format.

COMMERCE ENGINE - supports multiple third party fulfillers and cascaded
fulfillment, handles a full range of coupons and supports a broad range of
payment brands and agents. The order pipeline also allows control over order
flow.

THIS EXHIBIT INCLUDES A GENERAL DESCRIPTION OF THE CNP PLATFORM. ALL FEATURES
AND FUNCTIONS SPECIFIC TO CUSTOMER'S IMPLEMENTATION OF THE CNP PLATFORM SHALL BE
SET FORTH IN A SEPARATE

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<PAGE>

STATEMENT OF WORK AND SHALL BE SUBJECT TO PAYMENT OF
ADDITIONAL FEES (IF ANY) SET FORTH THEREIN.

                             PLATFORM SPECIFICATIONS

The CNP Platform shall include the equipment and other infrastructure necessary
to support the following:

(i)  Customer's scope of activities, and end user access (including seasonal and
     peak-time access), as measured during the twelve (12) month period
     preceding the Commencement Date; and

(ii) The scope of activities contemplated by the initial statement of work under
     the Professional Services Agreement, excluding any related increase in end
     user access in excess of the end user access (including seasonal and
     peak-time access) occurring during the twelve (12) month period preceding
     the Commencement Date.

ADDITIONAL HOSTING FEES AND CHARGES MAY APPLY FOR USAGE THAT EXCEEDS THE ABOVE
SPECIFICATIONS.

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                                     Page 3
<PAGE>

                                    EXHIBIT B
                          HOSTED PLATFORM FEE SCHEDULE

I.   HOSTING FEES

     A.   HOSTING FEE AMOUNT. Customer shall pay to CNP the amount of $170,000
          (the "Hosting Fee") per month starting on the Commencement Date and
          continuing for the term of this Hosted License Agreement. For usage or
          requirements of customer in excess of the specifications identified in
          Exhibit A, additional fees and expenses may apply.

          CUSTOMER ACKNOWLEDGES AND AGREES THAT ALL FEATURES AND FUNCTIONS
          SPECIFIC TO CUSTOMER'S IMPLEMENTATION OF THE CNP PLATFORM WILL NOT BE
          AVAILABLE AS OF THE COMMENCEMENT DATE. SUCH FEATURES AND FUNCTIONS
          SHALL BE PROVIDED TO CUSTOMER IN ACCORDANCE WITH THE STATEMENT OF WORK
          AGREED TO BY THE PARTIES UNDER THE PROFESSIONAL SERVICES AGREEMENT.
          THE AVAILABILITY OR NON-AVAILABILITY OF SUCH FEATURES AND FUNCTIONS
          SHALL NOT OTHERWISE IMPACT THE HOSTING FEE OBLIGATIONS OF CUSTOMER
          STATED ABOVE; PROVIDED, HOWEVER, THE FOREGOING SHALL NOT OTHERWISE
          LIMIT THE REMEDIES OF CUSTOMER UNDER THIS AGREEMENT.

     B.   COMMENCEMENT DATE. For purposes of this Hosted License Agreement, the
          "COMMENCEMENT DATE" shall mean August 1, 2001.

II.  TRANSITION AND TERMINATION

     A.   COSTS OF TRANSITION TO CNP PLATFORM

          (i)    ***** Transition Costs. ***** will have the right to ***** for
                 hosting services accruing on or after the Commencement Date and
                 actually paid by ***** pursuant to ***** hosting services
                 agreement with ***** and ONLY through the end of the calendar
                 month in which CNP ceases to require ***** hosting facilities.

          (ii)   ***** Transition Costs. ***** will have the right to ***** for
                 hosting services accruing on or after the Commencement Date and
                 actually paid by ***** pursuant to ***** hosting services
                 agreement with *****.

          (iii)  ***** Transition Costs. ***** will have the right to ***** for
                 hosting services accruing on or after the Commencement Date and
                 actually paid by ***** pursuant to ***** hosting services
                 agreement with ***** ONLY in the event that CNP is unable to
                 begin hosting of the ***** platform prior to such date.

          (iv)   ***** Transition Costs. ***** will have the right to ***** for
                 hosting services accruing on or after July 15, 2001 and
                 actually paid by ***** pursuant to ***** hosting services
                 agreement with ***** during the existing term of such
                 agreement.

          (v)    Additional Transition Terms. The Agreements identified above
                 shall collectively be referred to as the "THIRD PARTY
                 AGREEMENTS". Upon written request by CNP, Customer shall
                 provide notice of termination for the Third Party Agreements to
                 such third parties. Except as otherwise provided herein, CNP
                 shall have no obligation to pay any amounts arising from
                 Customer's failure to provide a termination notice as requested
                 in writing by CNP. All services requested by Customer under the
                 Third Party Agreements shall be subject to review and approval,
                 in writing, by CNP.

          (vi)   Direct Costs. For purposes of this Section, the term "DIRECT
                 COSTS" shall mean only those direct costs of hosting required
                 by Customer for the transaction contemplated by this Hosted
                 License Agreement. Direct costs shall not include any finance
                 charges, late fees, fees for optional services, fees for excess
                 usage, termination fees or fees for services beyond the scope
                 of this Hosted License Agreement.

          (vii)  Record Keeping. Customer shall maintain accurate business
                 records of all costs incurred by Customer under the Third Party
                 Agreements. Customer shall provide to CNP receipts evidencing
                 all costs under the Third Party Agreements, in connection with
                 Customer offsetting such costs against the Hosting Fee.

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                                     Page 4

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

B.   COSTS OF TERMINATING CUSTOMER'S EXISTING HOSTING SERVICES AGREEMENTS

     (i)    Termination Fees: Customer shall pay all Termination Fees arising
            under the Third Party Agreements. For purposes of this Hosted
            License Agreement, the term "Termination Fees" shall mean all costs
            or claims arising under the Third Party Agreements for early
            termination of such agreements and all costs approved by CNP in
            connection with negotiating such terminations. Customer agrees to
            make good faith efforts to reduce any fees and/or payments
            associated with termination of the Third Party Agreements.

     (ii)   Reimbursement Amount: If the duration of this Hosted License
            Agreement is less than three (3) years as a result of (i)
            termination of the Hosted License Agreement for cause by Customer
            under Section 13 of the Hosted License Agreement; (ii) termination
            of this Hosted License Agreement by Customer pursuant to the Service
            Level Agreement; or (iii) termination of this Hosted License
            Agreement because CNP, or a successor, ceases to do business in the
            ordinary course, CNP shall pay to Customer an amount equal to the
            Reimbursement Amount within thirty (30) days of any termination set
            forth in (i), (ii), or (iii) above, or Customer will have the right
            to offset the Reimbursement Amount against any Hosting Fees due CNP,
            which determination will be in Customer's sole and exclusive
            discretion.

            For purposes of this Hosted License Agreement, the term
            "REIMBURSEMENT AMOUNT" shall be calculated as follows:

            (Total of all Termination Fees) * ((36 - Duration in Months) / 36)

            where "Duration in Months" is equal to the duration of the Agreement
            in calendar months, or portion thereof.

            Example: If the total of all Termination Fees is $900,000 and this
            Hosted License Agreement is terminated on the 12th month following
            the Commencement Date as a result of one or more of the conditions
            described above, the Reimbursement Amount shall be calculated as
            follows:

                      ($900,000) * (36-12)/ 36) = $600,000

C.   COSTS OF EQUIPMENT CONTRIBUTED BY CUSTOMER

     (i)    Subject to further written approval of CNP (a "TRANSFERRED EQUIPMENT
            AUTHORIZATION"), Customer will have the right to transfer to CNP
            additional equipment of Customer for use in connection with the CNP
            Platform ("TRANSFERRED EQUIPMENT"). CNP shall own all right, title
            and interest in the Transferred Equipment. As consideration for the
            Transferred Equipment, CNP will have the right to issue to Customer
            a Stock Warrant, on terms mutually agreed to by CNP and Customer,
            for the fair market value of the Transferred Equipment, up to the
            amount of $50,000 ("WARRANT"). In the event the fair market value of
            the Transferred Equipment exceeds $50,000, Customer will have the
            right to offset such excess amount against the Hosting Fees, or be
            reimbursed by CNP for such excess amount, as more particularly
            described in the Transferred Equipment Authorization. Each request
            by Customer for a Transferred Equipment Authorization shall include
            receipts or other documents evidencing the fair market value of the
            Transferred Equipment.

     (ii)   Customer shall have a right to repurchase the Transferred Equipment
            at fair market value by providing written notice to CNP within ten
            (10) days of termination or expiration of this Hosted License
            Agreement for any reason.

D.   ADDITIONAL TERMS

     (i)    In the event the Termination Fees exceed $500,000, Customer shall
            have the right to defer payment of the Hosting Fee due for calendar
            month 13 until the earlier of (i) termination or expiration of this
            Hosted License Agreement for any reason; or (ii) calendar month 24
            of this Hosted License Agreement.

     (ii)   CNP hereby agrees to grant Customer a security interest in the
            assets of CNP for purposes of securing payment of the Reimbursement
            Amount as more particularly described in a security agreement to be
            executed by the parties within sixty (60) days of the Commencement
            Date. ("SECURITY AGREEMENT"). The terms and conditions of the
            Security Agreement shall provide that Customer shall have a first
            priority lien on all of CNP's accounts receivable due from Customer
            ("CUSTOMER RECEIVABLES") and

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<PAGE>

            that, to the extent the Reimbursement Amount exceeds the Customer
            Receivables, Customer shall participate on a pari-passu basis with
            the first priority secured interests of the following CNP creditors:
            Noro-Mosely Partners IV, L.P., Psilos Group II, L.P., Constellation
            Venture Capital, L.P., and Constellation Venture Capital Offshore,
            L.P. (collectively, the "Creditor Group"). The final terms and
            conditions of the Security Agreement shall be subject to the
            approval of CNP, Customer and the Creditor Group; provided, however,
            that such approval shall not be unreasonably conditioned, withheld
            or delayed.

     (iii)  Each month during the term of this Hosted License Agreement, CNP
            shall pay to Customer the Transition Assistance Fee. For purposes of
            this Hosted License Agreement the "Transition Assistance Fee" shall
            mean an amount equal to the monthly interest charges that would be
            incurred by Customer if Customer financed the Termination Fees at an
            annual percent rate of 7.5% compounded monthly. Customer shall
            invoice CNP monthly for the Transition Assistance Fee on net thirty
            (30) day terms. Upon request, Customer shall provide business
            records to CNP to support any and all amounts comprising the
            Termination Fees and to support calculation of the Transition
            Assistance Fee.

III. SUPPORT SERVICES COSTS.

     ***** will have the right to ***** by ***** in providing certain services
     to CNP as requested by CNP in the exclusive discretion of CNP in connection
     with the transition of ***** to the hosting facilities of CNP ("Transition
     Services"). The term "Transition Service Costs" shall mean only contractor
     fees, wages, vacation accrual, payroll taxes, health insurance premiums,
     parking costs and severance amounts (up to 4 weeks pay, unless otherwise
     agreed to by the parties) accruing and paid by ***** on or after July 1,
     2001 to Transition Personnel (as defined hereinafter) for the Transition
     Services. The term "Transition Personnel" shall mean, as of the Effective
     Date, the following employees of *****.

                                 Michel Delory
                                 Manny Hernandez
                                 Cory Hill
                                 James Sabelis
                                 Wolf Wirth
                                 Mira Laksana
                                 Deborah Runkle
                                 Michael Wallace
                                 Amy Tallcott

     All Transition Personnel shall provide services to CNP on behalf of *****
     as employees or independent contractors of *****. All Transition Personnel
     shall provide services on a full-time, forty-hour per week, dedicated and
     exclusive basis; provided, that no Transition Personnel shall provider
     services to CNP for a period longer than one year.

     Notwithstanding the ***** by CNP, ***** shall be solely responsible for all
     obligations as an employer or contractor in connection with such personnel,
     including (without limitation) all tax payment and withholding obligations,
     unemployment insurance obligations and workers' compensation obligations.

     ***** warrants and represents that all services shall be performed in a
     timely and workmanlike manner and of a quality conforming to generally
     accepted industry standards and practices.

     In the event any Transition Personnel leave the employ or hire of *****,
     ***** shall make available to Amplified, replacement personnel with
     substantially the same qualifications and skill level as the previous
     personnel. After completion of the Transition Services, ***** shall have
     the right to reassign such personnel in ***** exclusive discretion.
     Amplified shall have the right, in its exclusive discretion, to amend the
     above list of Transition Personnel by written notice to *****, for purposes
     of reducing the number of Transition Personnel required by Amplified. Any
     such amendments to the above lists shall be subject to 4 weeks notice to
     *****. Notwithstanding any contrary provision of this Section, Transition
     Service Costs shall be measured as of the effective date of this Hosted
     License Agreement and shall not include any salary increases occurring
     sixty (60) days prior to the Commencement Date or any other increases in
     personnel costs of ***** arising after the Commencement Date.

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                    CNP, INC. o Proprietary and Confidential
                                     Page 6

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

                                    EXHIBIT C
                  HOSTED PLATFORM LICENSE TERMS AND CONDITIONS

THESE HOSTED PLATFORM LICENSE TERMS AND CONDITIONS ("TERMS AND CONDITIONS") are
attached and made a part of that certain Hosted License Agreement between CNP,
INC. ("CNP") and CUSTOMER. The Terms and Conditions, the Hosted License
Agreement and the Master Agreement between CNP and Customer establish the
general terms applicable to Customer's use of the CNP Platform. All capitalized
terms not defined herein shall have the same meaning as set forth in the Hosted
License Agreement and shall be incorporated herein by reference.

                          STANDARD TERMS AND CONDITIONS

1. Grant of License. CNP hereby grants to Customer a limited non-exclusive,
non-transferable right and license to access and use, during the term hereof,
the CNP Platform (in object code format only) and the related documentation more
particularly described in EXHIBIT A as follows:

(a) Customer shall have the right to access the CNP Platform on and through the
Internet for the internal use of Customer in operating the web sites of Customer
and Artists. For purposes of this Agreement the term, "ARTIST" shall mean an
artist who has entered into an agreement with Customer ("ARTIST AGREEMENT") for
purposes of allowing Customer to operate a web site offering information, goods
and services relating to such Artist on and through the Internet. All Artist
Agreements shall contain terms and conditions that are least as protective of
third party technology as the terms and conditions are protective of Customer's
technology.

(b) Except as provided in Section 1(c), Customer shall have the right to grant
third parties access to certain administrative functions of the Platform
designated by CNP from time to time, solely for purposes otherwise authorized
under this Hosted License Agreement. Customer shall require all such third
parties to execute agreements with terms and conditions at least as protective
as the terms and conditions of the Master Agreement and related attachments.

(c) Customer shall have the right to enter into co-branded promotional or
marketing relationships with third parties (collectively, "Third Party
Promotion") that include, among other things, access to the CNP Platform and the
Technology pursuant to the terms of the Agreement. Notwithstanding the
foregoing, Customer shall obtain the prior written approval of CNP, which
approval may be withheld, in CNP's exclusive discretion. for any Third Party
Promotion which results in (i) an unreasonable increase in equipment and other
resources required under the Hosted License Agreement; or (ii) Customer acting
as an application services provider, service bureau, time-sharing or outsourcing
service, as determined in the reasonable discretion of CNP. Customer shall
obtain the prior written consent of CNP prior to granting third parties access
to the CNP Platform in connection with Third Party Promotion.

(d) Customer shall have the right to grant access to the CNP Platform to users
on and through the Internet (collectively, "END USERS") for the limited purposes
of allowing such End Users to access the websites of Customer and Artists in the
ordinary course of viewing such websites on the Internet.

2. Ownership; Reservation of Rights. The CNP Platform is licensed and not sold
to Customer. CNP reserves all rights not expressly granted herein. Without
limiting the foregoing, all ownership rights in and to the CNP Platform and/or
related documentation (and all copies thereof) shall solely vest in and be the
property of CNP. No implied license or right of any kind is granted to Customer
regarding the CNP Platform and/or related documentation. Except as expressly
provided in this Hosted License Agreement, Customer shall not and shall not
allow third parties to use, reproduce, copy, market, sell, distribute, transfer,
translate, modify, adapt, disassemble, decompile or reverse engineer the CNP
Platform and/or related documentation. Except as expressly provided in this
Hosted License Agreement, Customer shall not use the CNP Platform and/or related
documentation in an application services provider, service bureau, time-sharing
or outsourcing capacity for the benefit of third parties.

3. Installation, Training and Support. Except as expressly provided under the
Hosted License Agreement, CNP shall have no obligation to provide installation,
training or support services for the CNP Platform.

4. CNP Platform Warranties. CNP warrants to Customer that the CNP Platform will
conform to the user documentation provided to Customer in all material respects
during the Term of the Hosted License Agreement.

5. DISCLAIMER. THE WARRANTIES SET FORTH UNDER THIS HOSTED LICENSE AGREEMENT ARE
IN LIEU OF ALL OTHER WARRANTIES, AND CNP SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES WITH RESPECT TO THE PLATFORM AND SERVICES PROVIDED UNDER THIS HOSTED
LICENSE AGREEMENT, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. STATEMENTS MADE
BY CNP'S SALES REPRESENTATIVES OR IN PROMOTIONAL MATERIALS DO NOT CONSTITUTE
WARRANTIES.

6. Customization. If Customer requests that CNP perform any modification or
customization work for Customer and wishes to have the work product conform to

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                                     Page 1
<PAGE>

particular specifications, the same must be agreed to by CNP in writing;
provided, however, that CNP will not unreasonably withhold or delay such
agreement. All such work shall be performed by CNP pursuant to the Professional
Services Agreement as signed by CNP and Customer.

7. Other Products. If the CNP Platform requires Customer to use a third party
product (such as a database), Customer acknowledges that the continued utility
of the CNP Platform is dependent on that product and that if that product
requires an ongoing subscription fee, Customer must maintain such subscription
and pay all applicable fees; provided, however, that CNP will notify Customer
immediately of any such fees as of the execution of this Hosted License
Agreement, and, after the execution of this Hosted License Agreement, CNP will
obtain Customer's prior written approval before incorporating additional third
party products that require Customer's payment of any fees. Customer's rights
with respect to any third party product shall be as specified by the third
party, not this Hosted License Agreement. CNP makes no representation or
warranty whatsoever with respect to third party products. If such a product
becomes unavailable to Customer (for any reason other than Customer's default)
CNP will use CNP's best efforts to assist in obtaining a substantially
equivalent product.

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                                     Page 2
<PAGE>

                                    EXHIBIT D
                   CUSTOMER HARDWARE AND SOFTWARE REQUIREMENTS

The recommended minimum workstation configuration for administration of the CNP
Platform is as follows:

Pentium III

650 Mhz

128 MB RAM

10 GB hard rive

24X D-ROM

3.5" Floppy drive

56k Modem

10/100 Network Card

Mouse

Keyboard

17" monitor.

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                                     Page 3
<PAGE>

                                    EXHIBIT E
                                 SERVICE LEVELS

                            AMPLIFIED SERVICE LEVELS

1.   Service Level Goal; Service Level Agreement. CNP shall use all reasonable
     commercial efforts to ensure that "Customer Web Site" is operating and
     available to End Users *****% of the time in any calendar month ("Uptime
     Commitment")."In the event that Customer experiences any of the service
     performance issues defined below due to CNP's failure to provide Services,
     Customer will be eligible to receive the Service Credits described below
     (the "Service Level Agreement").

2.   Definitions. The following definitions shall apply to the Service Level
     Agreement.

     a.   "Hours of Operation" shall mean twenty-four (24) hours per day, seven
          (7) days per week.

     b.   "Downtime" shall mean that period of time, expressed in hours, when
          "Customer Web Site" is not accessible by End Users due to an equipment
          failure or service outage, subject to the qualifications and further
          definition set forth below. A "Downtime Event" only includes
          unscheduled maintenance outages and non-maintenance related outages
          that are a direct result of a failure of CNP to make " Customer Web
          Site" accessible by End Users. Downtime shall not include the period
          of time when "Customer Web Site" is not accessible by End Users as a
          result of (i) scheduled network or service upgrades; (ii) the acts or
          omissions of Customer, Customer employees, agents, contractors, or
          vendors, or anyone gaining access to CNP's network or "Customer Web
          Site" by means of Customer's passwords or equipment; (iii) Customer
          Content on "Customer Web Site"; or (iv) the occurrence of any event
          that is beyond CNP's control.

     c.   "Availability" is defined using the formula below:

                       Availability = Hours of Operation minus Downtime
                                      ---------------------------------
                                            Hours of Operation

     d.   "Allowable Downtime" shall mean that amount of downtime that is
          allowable before becoming a Performance Problem, defined as:

               Allowable Downtime = (1 - Uptime Commitment) (expressed in hours)
               x 24 x # of days in the applicable month.

     e.   "Performance Problem" shall mean that (i) Downtime has exceeded
          Allowable Downtime cumulatively, resulting in Availability less than
          the Uptime Commitment during any one month, (ii) each Downtime Event
          that exceeds the Allowable Downtime, or (iii) any single Downtime
          Event that exceeds four (4) hours.

     f.   "Service Credit" shall mean an amount equal to *****% of the recurring
          monthly service fee set forth in Exhibit B.

     g.   "Severity 1" shall mean highest priority; production is down.

     h.   "Severity 2" shall mean major site or client tool functionality
          problem, such as ordering, shopping, registration, no access to tool,
          tool does not function, etc.

     i.   "Severity 3" shall mean a minor site or client tool functionality
          problem.

     j.   "Severity 4" shall mean a problem not affecting production.

3.   System Performance. CNP's system performance will be measured against the
     Keynote Business 40 (www.keynote.com) and measured performance will be
     within *****% of the weekly index benchmark within any 1 hour period.
     Availability, performance and download time distribution are the key
     metrics used to analyze performance. Pages used for measurement will be
     measured without any elements served outside the CNP Network. The Keynote
     US 25 NT01 Agent Group will be used as the metropolitan areas from which
     your site is measured. At present, these cities include Atlanta, Boston,
     Chicago, Cincinnati, Cleveland, Dallas, Denver, Detroit, Houston, Kansas
     City, Los Angeles, Miami, Milwaukee, Minneapolis, New York, Philadelphia,
     Phoenix, Pittsburgh, Portland, San Diego, San Francisco, Seattle, St.
     Louis, Tampa, and Washington, D.C.

4.   Service Representative. CNP will provide a 24/7/365 toll-free number to
     report problems. Through this facility problems may be escalated via pager,
     dependent upon the severity of the problem.

5.   Performance Problems. In the event Customer experiences a Performance
     Problem, Customer shall be entitled to receive from CNP one (1) Service
     Credit for each Performance Problem. Examples: If Customer experiences one
     Performance Problem, it shall be eligible to receive one Service Credit. If
     Customer experiences two Performance Problems, either from a single event
     or multiple events, it shall be eligible to receive two Service Credits.

6.   Downtime Event. In the event that CNP discovers or is notified by Customer
     that Customer is experiencing a Downtime Event, CNP will take all actions
     necessary to determine the source of the Downtime Event.

     a.   Time to Discover Source of Downtime Event; Notification of Customer.
          CNP will handle Downtime Events according to the following schedule:

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                                     Page 4

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

          i.     Severity 1: CNP will communicate with Customer within twenty
                 (20) minutes of discovering, or being notified of such a
                 Downtime Event. Subsequently, CNP will communicate at least
                 once with Customer within two (2) hours with a notification of
                 resolution of the Downtime Event or a schedule for resolution.

          ii.    Severity 2: CNP will communicate with Customer within
                 forty-five (45) minutes of discovering, or being notified of
                 such a Downtime Event. Subsequently, CNP will communicate at
                 least once with Customer within four (4) hours with a
                 notification of resolution of the Downtime Event or a schedule
                 for resolution.

          iii.   Severity 3: CNP will communicate with Customer within two (2)
                 hours of discovering, or being notified of such a Downtime
                 Event. Subsequently, CNP will communicate at least once with
                 Customer within eight (8) hours with a notification of
                 resolution of the Downtime Event or a schedule for resolution.

          iv.    Severity 4: CNP will communicate with Customer within eight (8)
                 hours of discovering, or being notified of such a Downtime
                 Event. Subsequently, CNP will communicate at least once with
                 Customer within one (1) calendar day with a notification of
                 resolution of the Downtime Event or a schedule for resolution.

     b.   Resolution of Downtime: CNP will use commercially reasonable efforts
          to resolve all Downtime Events based on the severity levels set forth
          above and in accordance with the commercial impact to Customer caused
          by the Downtime Event, and which resolution period will not materially
          adversely affect Customer's benefits set forth in this Agreement.

     c.   If the source of and remedy to the Downtime Event reside outside of
          the CNP LAN or WAN, CNP will use commercially reasonable efforts to
          notify the party(ies) responsible for the source of the Downtime Event
          and cooperate with such party(ies) to resolve such problem as soon as
          possible.

     d.   Failure to Determine Source and/or Remedy. In the event that CNP (i)
          is unable to determine the source of the Downtime Event in a timely
          manner and/or; (ii) is the sole source of the Downtime Event and is
          unable to remedy such Downtime Event in a timely manner, CNP will
          deliver a Service Credit to Customer for each two (2) hour period in
          excess of the Allowable Downtime per month.

7.   Customer Cooperation. Customer shall notify CNP immediately of any
     equipment failure or Downtime that it discovers. Customer shall cooperate
     with CNP to the fullest extent possible in order to determine the cause of
     and resolve any equipment failure or Downtime. An equipment failure shall
     be measured from the minute CNP becomes aware that the equipment has failed
     until the minute CNP notifies Customer that the equipment is functioning,
     but shall not include minutes during which Customer is uncooperative. A
     Downtime Event shall be measured from the minute CNP becomes aware of such
     Downtime until the minute CNP notifies Customer that the service has been
     restored, but shall not include minutes during which Customer is
     unavailable or uncooperative.

8.   Customer Must Request Service Credit. In order to receive any of the
     Service Credits described above, Customer must notify CNP within fourteen
     (14) days from the time Customer becomes eligible to receive a Service
     Credit. Failure to comply with this requirement will forfeit Customer's
     right to receive a Service Credit.

9.   Remedies Shall Not Be Cumulative; Maximum Service Credit. The aggregate
     maximum number of Service Credits to be issued by CNP to Customer for any
     and all Downtime periods and Performance Problems that occur in a single
     calendar month shall not exceed ***** Service Credits. A Service Credit
     shall be issued in the CNP invoice in the month following the Performance
     Problem, unless the Service Credit is due in Customer's final month of
     Service. In such case, a refund for the dollar value of the Service Credit
     will be mailed to Customer.

10.  Service Credit Exclusions. With respect to Performance Problems caused by
     application code written by non-CNP personnel, CNP will respond in
     accordance with Section 6(a). However, with respect to such problems, no
     Service Credits will be applied. For MarketFirst, Data Warehouse,
     Vbulletin, WebFactory, and DigiChat ("Non-Critical Application(s)"), CNP
     will meet the uptime and availability commitments consistent with such
     technology. However, for system problems related to Non-Critical
     Applications, no Service Credits will be applied.

     CNPCNP

11.  Termination Option for Chronic Problems. Customer may terminate this
     Agreement for cause and without penalty, by notifying CNP within five (5)
     business days following the end of a calendar month in the event either of
     the following occurs:

     (i)    Customer experiences more than ***** Performance Problems resulting
            from ***** or more nonconsecutive materially different, unrelated
            Performance Problems during a ***** consecutive week period; or

     (ii)   Customer experiences more than ***** consecutive hours of Downtime
            due to any single event during an ***** consecutive week period.
            Such termination will be effective thirty (30) days after receipt of
            such notice by CNP.

     (iii)  Customer experiences more than ***** consecutive hours of Downtime
            due to any single event during a single ***** consecutive week
            period.

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

12.  SERVICE LEVEL EXCLUSIONS. THE SERVICE LEVEL AGREEMENT DOES NOT APPLY TO ANY
     SERVICE (S) THAT EXPRESSLY EXCLUDE THIS SERVICE LEVEL AGREEMENT AND ANY
     PERFORMANCE ISSUES (1) CAUSED BY FACTORS OUTSIDE OF AMPLIFIED'S REASONABLE
     CONTROL, INCLUDING ANY THIRD PARTIES ACTING ON AMPLIFIED'S BEHALF; (2) THAT
     RESULTED FROM ANY ACTIONS OR INACTIONS OF CUSTOMER OR ANY THIRD PARTIES;
     OR(3) THAT RESULTED FROM CUSTOMER'S EQUIPMENT AND/OR THIRD PARTY EQUIPMENT
     (NOT WITHIN THE PRIMARY CONTROL OF AMPLIFIED). THIS SERVICE LEVEL AGREEMENT
     STATES CUSTOMER'SSOLE AND EXCLUSIVE REMEDY FOR ANY FAILURE BY AMPLIFIED TO
     PROVIDE SERVICE(S).

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                                     Page 6
<PAGE>

                                    EXHIBIT F
                             SOURCE CODE ESCROW FEES

<TABLE>
<CAPTION>
                                                                     CNP           Beneficiary
             Description                          Total              Fees              Fees
             -----------                          -----              ----          -----------
<S>                                             <C>                <C>             <C>

First Year                                        $*****            $*****            $*****

Renewal Years                                  $*****/year        $*****/year       $*****/year

Each Additional Beneficiary                    $*****/each          $*****            $*****

Unlimited deposit updates/replacements +
 one additional storage unit                   $*****/year        $*****/year       $*****/year

Custom Agreements                               See Note 1          *****%            *****%

Release filing fee                              See Note 2          *****%            *****%
</TABLE>

Notes:

1.   A $***** annual customization fee will be added when contract changes
     increase DSI's risk or modify our release, termination or update processes.

2.   Direct expenses in excess of $***** will be chargeable.

Any discounts granted by DSI Technology Escrow Services shall be applied equally
between CNP and Customer.

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

PROFESSIONAL SERVICES AGREEMENT

                                                 CNP, INC.
                                                 1465 Northside Drive, Suite 222
                                                 Atlanta, Georgia 30318

Agreement Number: _______

Date: __________

Customer Name:       ARTISTdirect, Inc.
Address:             5670 Wilshire Boulevard, Suite 200
City, State, Zip:    Los Angeles, California 90036

THIS PROFESSIONAL SERVICES AGREEMENT ("PROFESSIONAL SERVICES AGREEMENT") is
between CNP, INC. ("CNP") and the undersigned CUSTOMER whereby CNP will provide
professional services to be performed in accordance with the Master Agreement
and the terms and provisions below.

                          STANDARD TERMS AND CONDITIONS

1.  Master Agreement. The terms of the Master Agreement are made a part of this
Professional Services Agreement by their reference herein. In the event of a
conflict between this Professional Services Agreement and the terms of the
Master Agreement, the terms of Master Agreement shall control and govern, unless
expressly stated to the contrary.

2.  Requests for Professional Services. CNP agrees to provide professional
services ("PROFESSIONAL SERVICES") to Customer as set forth in a Request for
Professional Services or other written statement of work (each a "REQUEST")
signed by CNP and Customer, an example of which is attached as EXHIBIT A. The
Requests will specify the nature of work to be performed, the specific
responsibilities and activities required, the date on which the Professional
Services will begin, and the type, length and location of the Professional
Services. The Requests will also specify the nature of and specifications for
any software, customizations, documentation, information or other materials
(collectively "DELIVERABLES") developed by CNP or otherwise provided to Customer
under this Professional Services Agreement. After execution by Customer, the
Request will be attached to this Professional Services Agreement and made a part
hereof.

3.  Change Order. Any modifications to the specifications in a Request will
require execution of a written and mutually agreed upon change order by CNP and
Customer ("CHANGE ORDER"). Each Change Order complying with this section shall
be deemed an amendment to the Request.

     a) Modifications. In the event that CNP in good faith, uncovers unforeseen
factors in the development of such Change Order and determines that the same
materially increases CNP's cost of performance hereunder, CNP shall notify
Customer immediately in writing of such factors and seek Customer's approval in
mitigating the factors by revising the specifications or price associated with
the current Request.

     b) Rejection of Change Order. In the event that the parties cannot mutually
agree, after using their best efforts, respectively, upon the Change Order, CNP
reserves the right to terminate the Request. Upon such termination, Customer
shall pay to CNP all fees for any Professional Services or Deliverables provided
by CNP to Customer pursuant to a Request up to the point of such termination.

4.  Customer Responsibilities. Customer shall cooperate with CNP during the term
of this Professional Services Agreement and shall perform all duties and
obligations of Customer identified in a Request. Customer shall designate an
employee or agent as project manager who shall be assigned the primary
responsibility for communicating with and providing necessary assistance to
Customer during the term of this Professional Services Agreement.

5.  Facilities. Upon reasonable advance notice by CNP and as set forth in a
Request, Customer agrees to provide reasonable working space, computer machine
time, materials and any other services and materials which may be necessary in
connection with the performance of the Professional Services.

6.  Fees. For each Request, prior to commencing any work, CNP will provide
Customer with either an hourly rate with estimated hours or a fixed fee as
specified in the Request.

a)   Hourly Fees. If the Professional Services will be provided at an hourly
rate, the Professional Services will be performed at the published rates of CNP
prevailing at the time the Professional Services are provided to Customer unless
otherwise specified in a Request. A schedule of CNP's rates as of the effective
date of this Professional Services Agreement is attached hereto as Exhibit B.
Except for fixed fee Professional Services, any quantity of hours or dollar
amounts indicated on a Request shall be construed only as an estimate for the
Professional Services, but in the event that the actual hours or dollar amounts
exceed by *****% the amounts set forth in the applicable Request, CNP will
notify Customer immediately in writing and the parties will re-evaluate the
Request.

b)   Fixed Fees. Except as otherwise provided in a Request, Customer shall pay
for all fixed fee Professional Services by paying *****% of the fixed fee upon
execution of the Request with the remainder payable upon the completion of the
Professional Services pursuant to such Request.

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                                     Page 1

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

     c) Fee Increases. CNP reserves the right to revise its published rates from
time to time during the term of this Professional Services Agreement, but in no
event will CNP's fees charged to Customer increase by more than *****% of the
previous year's fees during each year of the Term.

7.  Travel and Other Expenses. Customer will reimburse CNP for all reasonable,
actual, out-of-pocket travel, commuting, parking, lodging meals, costs of
courier services, photocopying, communications charges, long distance telephone
calls, materials and other expenses reasonably incurred by CNP in connection
with the Professional Services. All travel and other expenses must be authorized
in writing in advance by Customer and comply with Customer guidelines for such
expenses.

8.  Invoices. For Professional Services provided on an hourly basis, CNP will
submit monthly invoices. For Professional Services provided on a fixed fee
basis, CNP will submit invoices as provided under this Professional Services
Agreement or as otherwise set forth in a Request. Invoices are payable in full
within fifteen (15) days after Customer's receipt of an invoice.

9.  Warranties. Limited Warranty for Professional Services. For the Warranty
Period, CNP warrants that all Professional Services shall be performed in a
timely and workmanlike manner and of a quality conforming to generally accepted
industry standards and practices. Upon receipt of written notice from Customer
describing a breach of the foregoing warranty in such reasonable detail as is
requested by CNP, CNP shall, in CNP's sole discretion and expense, use
commercially reasonable efforts to re-perform the services described in such
written notice so as to conform to mutually agreed to specifications, or if no
specifications exists, generally accepted industry standards and practices. The
term "Warranty Period" shall mean a period of ninety (90) days commencing with
the delivery of the Professional Services or Deliverables. EXCEPT AS PROVIDED
UNDER THIS SECTION 9, CNP MAKES NO WARRANTY REGARDING THE SERVICES, EXPRESS,
IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10.  MAXIMUM LIABILITY. EXCEPT FOR CNP'S INDEMNIFICATION OBLIGATIONS SET FORTH
IN THE MASTER AGREEMENT, CNP'S LIABILITY ON ANY CLAIM OR LOSS OR LIABILITY
ARISING OUT OF OR CONNECTED WITH THIS PROFESSIONAL SERVICES AGREEMENT SHALL IN
ALL CASES BE LIMITED SOLELY TO CUSTOMER AND SHALL IN NO CASE EXCEED THE AMOUNTS
PAID TO CNP BY CUSTOMER WITH RESPECT TO SUCH SERVICES.

11.  DISCLAIMER. ALL OTHER WARRANTY DISCLAIMERS, LIMITATIONS OF REMEDY AND
LIMITATIONS OF LIABILITY IN THE MASTER AGREEMENT SHALL APPLY TO THIS AGREEMENT.

12.  Ownership.

     (a) Platform Ownership: CNP, or its third party supplier, is the sole owner
of all right, title and interest in all interfaces, supplements, modifications
or enhancements to the CNP Platform developed by or on behalf of CNP ("Platform
Deliverables") ), including but not limited to all copyrights, patents,
trademarks, trade names, service marks, trade secrets, confidential information
or other proprietary rights, and all goodwill associated with the Platform
Deliverables will inure exclusively to the benefit of CNP.

     (b) Customer Ownership: Customer is the sole owner of all right, title and
interest in the Customer Content and the Customer-Owned Deliverables, including
but not limited to all copyrights, patents, trademarks, trade names, service
marks, trade secrets, confidential information or other proprietary rights, and
all goodwill associated with the Customer Content and the Customer-Owned
Deliverables will inure exclusively to the benefit of the Customer. For purposes
of the Agreement, the term "Customer-Owned Deliverables" shall mean the
Deliverables (excluding the Platform Deliverables) developed by or on behalf of
CNP for Customer under a Request or other written statement of work.

     (c) Residuals. Notwithstanding anything to the contrary, CNP shall retain
shall the perpetual right to use, on a royalty-free basis, with the right of
sublicense, to all ideas, concepts, tools, templates, methods, processes,
know-how, and organization techniques used by CNP personnel in the development
of the Customer-Owned Deliverables.

     (d) Other Development. The parties may from time to time enter into
additional Requests. Except as otherwise agreed by the parties in such Request,
the ownership provisions of this Section 12 shall apply.

13.  Confidential Information. All information, whether oral, visual or in
physical form, received by Customer under this Professional Services Agreement
shall be subject to the confidentiality terms agreed to by the parties under the
Master Agreement or otherwise in writing. Notwithstanding anything to the
contrary, the Deliverables shall be deemed confidential and proprietary
information of the owner of such Deliverables.

14.  Termination. This Professional Services Agreement will commence on the
Effective Date and will remain in effect until terminated as provided herein.

     a) Either party may terminate this Professional Services Agreement for
convenience upon ninety (90) days notice to the other party.

     b) CNP may terminate this Professional Services Agreement upon ten (10)
days prior written notice to Customer for nonpayment of any invoice or other
amount owed to CNP hereunder.

     c) Either party may terminate this Professional Services Agreement upon the
occurrence of a material breach hereof by the other party, which material breach
has not been cured within thirty (30) days after the date of written notice to
the breaching party.

     d) If either party terminates this Professional Services Agreement then
Customer shall pay CNP for Professional Services performed and Deliverables
provided in accordance with this Agreement prior to the effective date of such
termination ("TERMINATION DATE"). If payment under a Request was on a fixed-fee
basis, then Customer shall pay CNP on a time-and-materials basis according to
CNP's then-current time-and-materials rates for Professional Services

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

performed by CNP that were not paid for prior to the Termination Date; provided,
however, that all fees paid and owed under the Requests shall not exceed the
applicable fixed fee set forth in the Request. Customer shall make such payments
to CNP no later than thirty (30) days after the Termination Date.

ACCEPTED AND AGREED:

ARTISTDIRECT, INC.                        CNP, INC.

By:    /s/ KEITH YOKOMOTO                 By:    /s/ CHRIS MELTON
       -------------------------------           -------------------------------

Name:  Keith Yokomoto                     Name:
       -------------------------------           -------------------------------

Title: President                          Title: CEO
       -------------------------------           -------------------------------

Date:  8/14/01                            Date:  8/10/2001
       -------------------------------           -------------------------------

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                                     Page 3
<PAGE>

                                    EXHIBIT A

PROFESSIONAL SERVICES AGREEMENT
REQUEST FOR SERVICES

                                     SAMPLE

                                                 CNP, INC.
                                                 1465 Northside Drive, Suite 222
                                                 Atlanta, Georgia 30318

Agreement Number: _______
Request Number: _______
Date: __________

Customer Name:

Address:

City, State, Zip:

In accordance with the Professional Services Agreement ("PROFESSIONAL SERVICES
AGREEMENT") between CNP and CUSTOMER", Customer requests that CNP provide the
following professional services:

GENERAL DESCRIPTION OF INSTALLATION/ON-SITE ASSISTANCE TO BE PERFORMED BY CNP
FOR CUSTOMER:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

SPECIFIC CNP RESPONSIBILITIES AND ACTIVITIES REQUIRED:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

SPECIFIC CUSTOMER RESPONSIBILITIES AND ACTIVITIES REQUIRED:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

ITEMS TO BE DELIVERED BY CNP:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

HOURLY RATE: ________________

PROJECT INITIATION DATE (INSTALLATION/ON-SITE ASSISTANCE):

Beginning _____ days from contract signing

ESTIMATED PROJECT DURATION PERIOD:

From:_______________________

To:_________________________

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                                     Page 4
<PAGE>

LOCATION OF ASSIGNMENT:  ____________________________

OTHER COMMENTS:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

================================================================================

ACCEPTED AND AGREED:

ARTISTdirect, Inc.                        CNP, INC.

By:                                       By:
       -------------------------------           -------------------------------

Name:                                     Name:
       -------------------------------           -------------------------------

Title:                                    Title:
       -------------------------------           -------------------------------

Date:                                     Date:
       -------------------------------           -------------------------------

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                                     Page 5
<PAGE>

                                    EXHIBIT B

            CNP PROFESSIONAL SERVICES STANDARD HOURLY RATES SCHEDULE

          DESCRIPTION                            RATE PER HOUR

          ENGINEERING

          Engineering Executive/Architect             $250
          Director, Engineering                       $200
          Sr Software Engineer                        $140
          Software Engineer                           $115
          Technical Director                          $200
          Sr Web Developer                            $140
          Web Developer                               $100
          Sr Database Administrator                   $165
          Sr Database Engineer                        $140
          QA Director                                 $200
          Sr QA Engineer                              $140
          QA Engineer                                 $100

          OPERATIONS

          Director, Operations                        $200
          Network/Operations Engineer                 $140
          Webmaster                                   $100

          DELIVERY SERVICES

          Project Executive                           $190
          Project Director                            $170
          Project Manager                             $135

The rates listed above are subject to change in accordance with the terms and
conditions of the Professional Services Agreement.

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 6
<PAGE>

PROFESSIONAL SERVICES AGREEMENT
REQUEST FOR SERVICES

                                                 CNP, INC.
                                                 1465 Northside Drive, Suite 222
                                                 Atlanta, Georgia 30318

Agreement Number: _______
Request Number: 1
Date: __________

Customer Name:       ARTISTdirect
Address:             5670 Wilshire Blvd, Suite 200
City, State, Zip:    Los Angeles, CA 90036

In accordance with the Professional Services Agreement ("PROFESSIONAL SERVICES
AGREEMENT") between CNP and CUSTOMER", Customer requests that CNP provide the
following professional services:

GENERAL DESCRIPTION OF INSTALLATION/ON-SITE ASSISTANCE TO BE PERFORMED BY CNP
FOR CUSTOMER:

SEE ATTACHED

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

SPECIFIC CNP RESPONSIBILITIES AND ACTIVITIES REQUIRED:

SEE ATTACHED

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

SPECIFIC CUSTOMER RESPONSIBILITIES AND ACTIVITIES REQUIRED:

SEE ATTACHED

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

ITEMS TO BE DELIVERED BY CNP:

SEE ATTACHED

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

HOURLY RATE: Except as otherwise provided in the Agreement or in another
Request, all services are included in the Hosting Fee described in the Hosted
Platform License Agreement.

PROJECT INITIATION DATE (INSTALLATION/ON-SITE ASSISTANCE): Within ten (10) days
of the effective date of the Hosted Platform License Agreement

ESTIMATED PROJECT DURATION PERIOD:

SEE ATTACHED

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

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                                     Page 7
<PAGE>

LOCATION OF ASSIGNMENT: CNP facilities

OTHER COMMENTS:

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

ACCEPTED AND AGREED:

ARTISTDIRECT, INC.                                                     CNP, INC.

By:                                       By:
       -------------------------------           -------------------------------

Name:                                     Name:
       -------------------------------           -------------------------------

Title:                                    Title:
       -------------------------------           -------------------------------

Date:                                     Date:
       -------------------------------           -------------------------------

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 8
<PAGE>

                STATEMENT OF WORK FOR REQUEST FOR SERVICES NO. 1

PHASE I

*****

PHASE II

*****

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     requested with respect to the omitted portions.

<PAGE>

*****

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                                    Page 10

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

*****

SCHEDULE AND CUSTOMER RESPONSIBILITIES

*****

FUTURE PHASES

*****

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     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

<PAGE>

PLATFORM LICENSE AND MAINTENANCE AGREEMENT

                                                 CNP, INC.
                                                 1465 Northside Drive, Suite 222
                                                 Atlanta, Georgia 30318

Agreement Number: _______

Date: __________

This PLATFORM LICENSE AND MAINTENANCE AGREEMENT ("PLATFORM LICENSE AGREEMENT")
is between CNP, INC. ("CNP") and the undersigned CUSTOMER. This Platform License
Agreement and the Master Agreement establishes the general terms applicable to
Customer's utilization of certain CNP technology components providing
publishing, content and e-commerce solutions (the "LICENSED PLATFORM
COMPONENTS").

                          STANDARD TERMS AND CONDITIONS

1.   Transition Option Date. This Platform License Agreement shall be effective
on the Transition Option Date. For purposes of this Platform License Agreement,
the term "TRANSITION OPTION DATE" shall have the meaning ascribed in the Hosted
Platform License Agreement for the term "Transition Option Date".

2.  Delivery and Acceptance. Within ten (10) days of the Transition Option Date,
CNP shall deliver to Customer the most current version of those CNP Licensed
Platform Components identified in Exhibit A to this Platform License Agreement
(the "Licensed Platform Components"). Customer acknowledges and agrees that
Customer has had an opportunity to review the Licensed Platform Components and
has independently determined that Licensed Platform Components will meet its
requirements. The Licensed Platform Components shall be deemed accepted upon
delivery.

3.  License Grant. Effective as of the Transition Option Date, CNP grants
Customer a limited, nonexclusive, and non-transferable license to use the
Licensed Platform Components only as follows:

     (a)  in executable code form (except as provided in Section 4);

     (b)  the number of copies specified in Exhibit B to this Platform License
          Agreement;

     (c)  on servers owned or controlled by Customer; and

     (d)  for the internal business purposes of Customer as further described in
          the Hosted Platform Agreement.

4.  Source Code Rights. Upon the occurrence of a release condition under an
escrow agreement (if any) between CNP and Customer ("ESCROW AGREEMENT"),
Customer shall have the right to use the source code for the Licensed Platform
Components; provided, however, that such use shall be limited to internal
purposes for correcting defects and creating enhancements for use by Customer in
accordance with this Platform License Agreement, and not for purposes of
licensing, sublicensing, distributing or making available the Licensed Platform
Components, or any enhancements or other derivative works to third parties.

5.  Use Restrictions. Customer may not decompile, reverse compile, or reverse
engineer the Licensed Platform Components. In addition, Customer may not copy
Licensed Platform Components, except for a single back-up copy of the Licensed
Platform Components, without the express written consent of CNP. Customer shall
not permit any third party access to Licensed Platform Components except as
otherwise permitted under the Hosted Platform License Agreement, and may use
Licensed Platform Components only at the facilities of Customer or at facilities
otherwise agreed to in writing by CNP. Customer may not assign, transfer, sell,
license, sublicense or grant any rights to or interest in Licensed Platform
Components to any third party. Customer will comply with all terms and
conditions packaged with or accompanying any third party software (if any)
furnished to Customer under this Platform License Agreement.

6.  Term of Agreement. This Platform License Agreement shall commence on the
Transition Option Date and shall continue for so long as Customer complies with
the terms and conditions herein, including payment of all one-time fees or
recurring license fees, maintenance fees and other fees under this Platform
License Agreement.

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 1
<PAGE>

7.   Maintenance.

     a) New Versions. CNP may offer maintenance services for Licensed Platform
Components in its exclusive discretion ("Maintenance"). As part of Maintenance,
CNP may issue modifications to Licensed Platform Components in the form of
updates, enhancements or bug-fixes (the "New Versions"). So long as Customer has
paid the maintenance fees described herein and has not otherwise breached this
Platform License Agreement, CNP shall furnish to Customer any New Versions made
generally available to its customers without payment of additional license fees.
Customer shall be solely responsible for the implementation of and the
compatibility of all New Versions. All of the terms and conditions of this
Platform License Agreement shall apply to such New Versions.

     b) Consulting. CNP may agree to provide software consulting services to
Customer in connection with Licensed Platform Components. All such services
shall be provided under the Professional Services Agreement at CNP's prevailing
rates in accordance with a written statement of work agreed to in advance by the
parties.

8.   Payments to CNP.

     a) License Fees. During the term of this Agreement, Customer shall pay to
CNP, as a monthly license fee for Licensed Platform Components, the amounts set
forth in Exhibit B to this Platform License Agreement. Additional sites or usage
may be added to this Platform License Agreement upon the mutual agreement of the
parties and at the then-current license and maintenance fees of CNP.

     b) Maintenance Fees. Maintenance fees for Licensed Platform Components are
paid monthly in advance. The monthly fee for Maintenance for the first year
following the Transition Option Date is set forth in Exhibit B to this Platform
License Agreement. CNP shall invoice Customer for Maintenance on a monthly basis
for the first year following the Transition Option Date. Thereafter, maintenance
shall renew for an additional one-year term on each anniversary of the
Transition Option Date unless Customer provides at least thirty (30) days notice
of termination prior to such date. Reinstatement of Maintenance following
termination by Customer shall be subject to the exclusive discretion of CNP and
to payment of additional fees as determined by CNP.

9.  Termination Rights. Either party shall have the right to terminate this
Platform License Agreement due to a material breach by the other that is not
cured within thirty (30) days after written notice of such breach.

10. Effect of Termination. Following termination of this Platform License
Agreement for any reason, Customer's right to use Licensed Platform Components
shall terminate, and Customer shall remove any and all copies of Licensed
Platform Components from its computer systems and, together with all associated
documentation, and return them to CNP.

11. Warranties. LICENSED PLATFORM COMPONENTS AND ALL SERVICES ARE PROVIDED "AS
IS" WITHOUT WARRANTY OF ANY KIND. CNP MAKES NO OTHER WARRANTY OF ANY KIND
WHATSOEVER, EXPRESS OR IMPLIED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES,
INCLUDING WITHOUT LIMITATION, TITLE, SECURITY, NON-INFRINGEMENT, AVAILABILITY,
ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

12. LIMITATIONS OF LIABILITY. CNP SHALL NOT BE LIABLE TO CUSTOMER OR ANY OTHER
PERSON OR ENTITY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, OR
PUNITIVE DAMAGES UNDER THIS PLATFORM LICENSE AGREEMENT (INCLUDING BUT NOT
LIMITED TO LOST BUSINESS PROFITS AND LOSS, DAMAGE OR DESTRUCTION OF DATA)
REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING
NEGLIGENCE, AND REGARDLESS OF WHETHER SUCH PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES IN ADVANCE OR WHETHER SUCH DAMAGES ARE REASONABLY
FORESEEABLE. NOTWITHSTANDING THE FOREGOING, THE LIABILITY OF CNP FOR ANY REASON
AND FOR ANY CAUSE OF ACTION WHATSOEVER SHALL NOT EXCEED THE AMOUNTS PAID BY
CUSTOMER TO CNP UNDER THIS PLATFORM LICENSE AGREEMENT DURING THE TWELVE (12)
MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 2
<PAGE>

     IN WITNESS WHEREOF, the parties hereto have executed this Platform License
and Maintenance Agreement as of the ____ day of July, 2001.

ACCEPTED AND AGREED:

ARTISTDIRECT, INC.                        CNP, INC.

By:    /s/ KEITH YOKOMOTO                 By:    /s/ CHRIS MELTON
       -------------------------------           -------------------------------

Name:  Keith Yokomoto                     Name:
       -------------------------------           -------------------------------

Title: President                          Title: CEO
       -------------------------------           -------------------------------

Date:  8/14/01                            Date:  8/10/2001
       -------------------------------           -------------------------------

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 3
<PAGE>

                                    EXHIBIT A

                          LICENSED PLATFORM COMPONENTS

The "LICENSED PLATFORM COMPONENTS" shall mean those certain components of the
CNP Platform licensed by CNP to Customer under the Hosted License Agreement,
including any Platform Deliverables developed by CNP under the Professional
Services Agreement, but excluding any Third Party Technology.

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 4
<PAGE>

                                    EXHIBIT B

                          LICENSE AND MAINTENANCE FEES

1.  Licensed Platform Components License Fee:           $***** per month

2.  License Platform Components Maintenance Fee:        $***** per month

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                    CNP, Inc. o Proprietary and Confidential
                                     Page 5

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.<PAGE>
                                                                   Exhibit 10.57

                      TICKETMASTER ONLINE-CITYSEARCH, INC.
                             -W- ARTISTDIRECT, INC.

                                    AGREEMENT

         This Agreement (this "Agreement") is entered into as of the 19th day of
July, 2000, by and between Ticketmaster Online-CitySearch, Inc. ("TMCS") and
ARTISTdirect, Inc. ("AD"). For good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties agree as follows:

1.       ONLINE TICKETING.

         1.1. TMCS will provide AD with a framed, co-branded ticketing solution
within the network of web sites maintained by AD and located on the World Wide
Web through www.artistdirect.com (the "AD Network") utilizing TMCS' main
ticketing web site, located at the URL www.ticketmaster.com
("ticketmaster.com"). TMCS will provide two different types of co-branded
ticketing. The first type will include all live music events listed in the
ticketmaster.com live event ticketing inventory and will be provided in
real-time via a framed implementation of the ticketmaster.com site (the
"Co-Branded Ticketing Site"). The second type will include all live music events
for a particular artist listed in the ticketmaster.com live event ticketing
inventory for each respective musical artist for whom AD operates an official
Internet website (each, an "AD Artist"; collectively, "AD Artists") and will be
provided in real-time via a framed implementation of the ticketmaster.com site
(each an "Artist Channel Ticketing Site" and, collectively, the "Artist Channel
Ticketing Sites").

         1.2. In each case, the frame will be served by AD into a site hosted by
ticketmaster.com in the ticketmaster.com domain. The look and feel of the frame
will be determined by AD subject to the reasonable approval of TMCS. The look
and feel of the ticketmaster.com portion of the Co-Branded Ticketing Site and of
the Artist Channel Ticketing Sites will be consistent with the look and feel of
the ticketmaster.com website; provided, however, that TMCS will use commercially
reasonable efforts to develop the ticketmaster.com portion of the Co-Branded
Ticketing Site to incorporate more of the look and feel of the AD frame. AD
acknowledges that TMCS believes such implementation will not be available for at
least six months after execution hereof.

         1.3. Neither party will have liability in the event that technological
problems, event changes/cancellations or other acts outside of the control of
TMCS or AD limit or prevent ticketmaster.com from selling some or all of the
tickets expected to be available for sale to the general public or allocated to
any pre-sale as described below. AD acknowledges that it has reviewed the
ticketmaster.com web site and agrees to comply with all of the stated terms and
conditions therein, as well as with any revisions to such terms and conditions
which may be made in TMCS' sole discretion from time to time and of which TMCS
has provided AD with at least 30 days prior notice (individually and
collectively, "Revisions"). In the event that AD reasonably objects to any
Revisions during the 30-day notice period, AD shall notify TMCS in writing of
its objections, its reasons for such objections and its suggested revisions
("AD's Suggestions") to address its objections. If TMCS disagrees with AD's
Suggestions,
<PAGE>
representatives of TMCS and AD shall meet to discuss AD's objections. If after
such meeting the parties still have unresolved differences regarding TMCS'
Revisions, and TMCS in fact implements those Revisions to which AD has objected
in writing in a manner that is materially different from AD's Suggestions, then
AD shall have the right to terminate this Agreement upon notice in its sole and
exclusive discretion. Notwithstanding the foregoing, AD will have no right to
object to any Revisions that are made solely to comply with changes in
applicable laws; provided, however, that any such Revisions are no broader or
more extensive than reasonably necessary to comply with such changes in
applicable laws.

         1.4. AD agrees that TMCS will be responsible for customer service
relating to the sale of tickets on the Co-Branded Ticketing Site and on the
Artist Channel Ticketing Sites and that AD will refer all customer inquires to
TMCS or Ticketmaster Corporation ("TM") as directed by TMCS from time to time.
TMCS and TM agree to facilitate the referral of customer inquiries through
mutually agreed procedures. AD agrees that all decisions regarding customer
service matters will be made by TMCS and TM in their sole discretion.

2.       PRE-SALE COOPERATION.

         2.1. Subject to applicable venue and other third-party agreements
(e.g., agreements between TMCS and third parties or TM and third parties), TMCS
and AD will work together and use best efforts to cause their respective
affiliates and musical artists to work together to enable and execute "ticket
pre-sales" on the applicable Artist Channel Ticketing Sites (individually, a
"Pre-Sale"; collectively, "Pre-Sales"). Without limiting the foregoing
provisions of this Section 2.1, TMCS shall use its best efforts (and shall cause
TM to use its best efforts) to cause Pre-Sales to be permitted when
opportunities for artist Pre-Sales are presented by AD to TMCS or TM.

         2.2. Without limiting any other provisions of this Section 2, TMCS
agrees that Pre-Sales for AD Artists shall be offered on the applicable Artist
Channel Ticketing Sites, on either an exclusive or non-exclusive basis, for no
fewer than *****% of the presales conducted by TMCS annually for such artists.

         2.3. TMCS and AD will enter into a separate agreement for each
Pre-Sale, which agreement will set forth the dates of the Pre-Sale, any unique
economic terms of the Pre-Sale, any special promotion to be provided by either
party for the Pre-Sale, whether the Pre-Sale will be password protected (i.e.
available only to certain persons or to members of the general public), whether
or not the parties will make a press release about the Pre-Sale, and other terms
that the parties shall agree upon with respect to the Pre-Sale.

3.       AD TICKET NAVIGATION.

         3.1. AD will create a tab titled "Tickets" on the top-of-network
navigation bar (or in a location with substantially similar prominence), that
will be displayed, among other places, on the home page of the AD web site, and
which will link to a page (the "Ticket Directory Page")

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       2
<PAGE>
that will have prominent, above-the-fold ticketmaster.com branding and will
feature, and link to, the Co-Branded Ticketing Site and the Artist Channel
Ticketing Sites.

         3.2. TMCS will have the right to reasonably approve the look and feel
of any TMCS Material (as defined below) included on the Ticket Directory Page.
Elsewhere on the AD Network, wherever links to the Co-Branded Ticketing Site
and/or the Artist Channel Ticketing Sites are featured, AD will also feature
either adjacent thereto or in as close proximity thereto as the particular
context permits, ticketmaster.com branding and the words "available through
ticketmaster.com" or similar wording providing attribution for the ticketing
services to ticketmaster.com, in a manner that will be agreed upon by the
parties (e.g., if the link appears in the middle of a paragraph, appropriate
ticketmaster.com branding will appear at the end of, or beside, such paragraph).

4.       TICKETING EXCLUSIVITY/CONFLICTS.

         4.1.     Definitions.

                  4.1.1. "Home Pages" means the home pages in each of the
following domains: artistdirect.com, ubl.com, imusic.com, downloadsdirect.com
and any other primary music-oriented domains within the AD Network.

                  4.1.2. "Legitimate Editorial Purposes" means the use of a
Third-Party Mark for editorial purposes, as determined in the reasonable
discretion of AD, as contrasted with advertising or promotional purposes.
Non-inclusive examples of Legitimate Editorial Purposes include use of a
Third-Party Mark in tour venue listings and in lists of companies that are
offering for sale or serving as the agent for sale of live event tickets.

                  4.1.3. "Paid Advertising" means promotional content for which
the party being promoted has tendered cash or in-kind consideration to the party
displaying the promotional content.

                  4.1.4. "Third-Party Mark" means a name or mark of a
non-TMCS/TM ticketing agent.

                  4.1.5. "Ticketing Page" means any page within the AD Network
that incorporates a TMCS or TM mark and is primarily devoted (a) to the sale of
tickets for live music events or (b) to companies that sell tickets to live
music events; for avoidance of doubt, the Ticket Directory Page, the Co-Branded
Ticketing Site and the Artist Channel Ticketing Sites shall not be considered
Ticketing Pages.

         4.2. Co-branded Ticketing Site and Artist Channel Ticketing Site
Restrictions. AD agrees it will not feature branding, Paid Advertising, unpaid
advertising, or sponsorships on the Co-branded Ticketing Site or on the Artist
Channel Ticketing Sites from any of the TMCS competitors identified on the
attached Schedule ___ (collectively, "TMCS Competitors"), which Schedule may be
updated from time-to-time pursuant to the mutual approval of AD and TMCS.

                                       3
<PAGE>
         4.3. Home Pages, Ticketing Directory Page and Ticketing Pages
Restrictions. AD agrees it will not feature Paid Advertising, sponsorships or
stylized logos of TMCS Competitors on any of the Home Pages, the Ticketing
Directory Page or any Ticketing Page. In addition, AD agrees that it will only
display names or marks of TMCS Competitors on the Home Pages, the Ticketing
Directory Page or any Ticketing Page for Legitimate Editorial Purposes, and,
when it does so, it will cause the TMCS mark to be equally prominent as or more
prominent than any Third-Party Mark featured on such page(s).

         4.4. Other AD Restrictions. AD agrees it will not run Paid Advertising
or sponsorships of TMCS Competitors on any other pages in web sites controlled
by AD where TM or TMCS marks are featured pursuant to this Agreement, and AD
agrees that if and when it displays any Third-Party Mark on such pages: (a) it
will do so only for Legitimate Editorial Purposes; and (b) it will cause the TM
or TMCS mark(s) to be of a prominence equal to or greater than that of any
Third-Party Mark displayed on such page.

         4.5. Other Provisions. AD shall at no time be prohibited from offering
for sale tickets or ticketing solutions from any third party in the event that
such offerings are for concerts or activities not offered by TMCS to AD pursuant
to this Agreement.

         4.6. TMCS Restrictions. TMCS will not provide to any musical artist web
site hosted directly or indirectly by any third party (as compared with the
artist) other than AD, a ticketmaster.com online ticketing solution
substantially similar to the one described in Section 1 of this Agreement. TMCS
further will not provide to any music-oriented web site hosted directly or
indirectly by any third party other than AD, an artist-specific online ticketing
solution substantially similar to the Artist Channel Ticketing Sites.

5.       TICKETING SERVICE CHARGE SPLIT.

         5.1. Standard. AD will receive $****** per ticket for all tickets sold
to buyers accessing the ticketmaster.com website as part of the Co-Branded
Ticketing Site or the Artist Channel Ticketing Sites. TMCS shall provide AD with
a monthly report of commissions payable, within 7 days after the end of each
month of the Term. Payments will be made quarterly in arrears, within 30 days of
the end of each quarter of the Term. Payments will be offset for commissions on
any tickets returned or not paid for due to credit card charge-backs. AD must
generate at least $***** in commissions to receive a quarterly payment. If AD
does not generate this minimum in any one quarter, payment for that quarter will
be included in the next quarterly payment. In no case, will payment be withheld
for more than two consecutive quarters regardless of the amount of commissions
payable. With respect to the ***** pre-sale *****, notwithstanding anything in
this agreement to the contrary, including the fact that the ***** commenced
prior to the execution of this Agreement, all tickets sold to buyers accessing
the ticketmaster.com website from the AD Network (including without limitation
the *****

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       4
<PAGE>
will qualify for the commission described in this Section 5.1 as if they were
sold as part of the Co-Branded Ticketing Site or the Artist Channel Ticketing
Sites.

         5.2. Artist Controlled Tickets. Subject to applicable venue agreements,
the venue's prior consent and payment to the venue of its share of applicable
service charges and other fees under any existing TM contract or any contract TM
enters into after the date of the Agreement, in the event an artist affiliated
with AD controls and has authorization with respect to the sale of all or a
portion of the available tickets at a particular venue for a particular event,
TMCS will cause TM to agree to serve as the exclusive agent to distribute (but
not redistribute) those tickets controlled by such artists (as contrasted with
tickets controlled by venues or other third parties) if:

         -        the applicable venue has an exclusive ticketing contract with
                  TM and the artist has rented and controls the entire venue and
                  therefore controls distribution of all tickets; or

         -        the applicable venue has an exclusive ticketing contract with
                  TM and the artist has obtained an allocation of tickets from
                  the venue for the purpose of selling those tickets to its fan
                  club(s) but not to the general public and in an amount not to
                  exceed *****% of the total tickets available for sale to the
                  general public; or

         -        the applicable venue does not have an exclusive ticketing
                  contract with TM and the artist has obtained an allocation of
                  tickets from the venue for the purpose of selling those
                  tickets to its fan club(s) or to the general public and the
                  venue represents to TM and TMCS in writing that it has the
                  right to allow TM and TMCS to distribute these tickets and
                  agrees to indemnify TM and TMCS for breaches of that
                  representation. Notwithstanding the previous sentence, TM and
                  TMCS shall have the right to approve the form and substance of
                  such representation and indemnity in its sole discretion prior
                  to becoming obligated to sell tickets for events at such a
                  venue.

In exchange for the appointment as the exclusive agent to distribute tickets
under this provision, unless the parties agree to a different arrangement for
the particular event, TMCS will pay to AD *****% of the net revenue from the
distribution of such tickets ***** after deducting all applicable payments to
the venue under then existing agreements between the venue and TM, if any, and
TM's direct expenses which the parties agree to be $***** per ticket.

         5.3. Audit Rights. AD will have the right to audit TMCS' books and
records related to the commissions and other monies payable by TMCS to AD
pursuant to this Agreement upon prior written notice to TMCS, at AD's expense;
provided, however, that AD may conduct such audit only: (a) during TMCS' normal
business hours; (b) upon reasonable notice to TMCS; and (c) within one (1) year
after the date payments are rendered to AD hereunder. Each payment shall be
deemed final and binding upon AD as an account stated and shall not be subject
to any

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       5
<PAGE>
claim or objection by AD (i) unless AD notifies TMCS of AD's specific written
objection to the applicable payment, stating the basis thereof in reasonable
detail within one year after the date such payment is rendered hereunder, and
(ii) unless, within ninety (90) days following said one (1) year period, AD
makes proper service of process upon TMCS in a suit instituted in a court of
proper jurisdiction pursuant to the terms of this Agreement.

6.       ADVERTISING. AD will purchase advertising from TMCS in accordance with
the following terms:

         6.1. Provided that TMCS delivers ***** click-throughs as described
below, AD's total advertising buy over three years shall be $7 million (i.e.,
$***** per click-through), subject to the terms, conditions and payment schedule
described in this Section 6.

         6.2. TMCS will guarantee a minimum of ***** impressions per calendar
quarter throughout the three year term. Such impressions will consist of
banners, micro-banners, text links, tiles and other customized graphics as the
parties will agree upon from time to time. AD advertising elements will be
placed on ticketmaster.com unique concert pages, artist pages, music genre
pages, ticket purchase confirmation pages, artist pages on LiveDaily.com, and
mutually agreed-upon pages of store.ticketmaster.com. These advertising elements
may include links to any and all of AD's online properties, including without
limitation:

         -        AD Official Artist Stores;

         -        special offers within those Official Artist Stores;

         -        Official Artist Sites hosted by AD;

         -        Artist pages within UBL.com;

         -        Artist bios within UBL.com;

         -        Special events (e.g. live chats, etc...) and promotional
                  offers relating to AD artists; and

         -        Other special offers or programs from AD.

The selection of particular advertising elements and the precise placement of
those elements on TMCS properties will be mutually agreed to by AD and TMCS,
with no agreement from either party to be unreasonably withheld or delayed, with
a primary, but not exclusive, goal of selecting those placements that are likely
to yield the highest click-through rates to AD. AD agrees that TMCS will be
provided with the opportunity to run the maximum number of impressions
reasonably necessary to allow TMCS to meet the goals of the program described in
this Section 6. Subject to approval by AD, such approval not to be unreasonably
withheld or delayed, and on at least seven days prior written notice, TMCS shall
have the right to add placements to optimize delivery of the targeted
click-throughs to AD throughout the term of this Agreement. TMCS shall have the
right to reduce or withdraw placements with prior written notice to AD in the
event TMCS reasonably and in good faith determines that it is likely to
over-deliver the monthly click-through target of ***** click-throughs (as
described in Section 6.3, below). TMCS and AD will work together to explore
other opportunities for cost-effective delivery of

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       6
<PAGE>
advertising across other TMCS properties, but placement of advertising on any
such properties shall be subject to AD's prior written approval.

         6.3. TMCS will charge AD $***** per click-through. "Click-throughs"
mean the act by users of a TMCS web site (other than users who are accessing the
TMCS web site from a TMCS server) to direct their browsers to any site operated
by AD on behalf of itself or its artist clients, through the process of
"clicking" on an AD banner advertisement, link, icon or other graphic placed on
TMCS sites pursuant to the terms of this Agreement. The goal of the TMCS
placements will be to deliver ***** click-throughs per month. TMCS will use its
best efforts to deliver ***** click-throughs over 36 months to be delivered
equally across flight (i.e., ***** per month for 36 months).

         6.4. AD will pay TMCS for the prior month's click-throughs monthly in
arrears. The minimum quarterly amount payable by AD to TMCS in connection with
advertising pursuant to this Section 6 shall be $250,000; provided, however,
that, in the event TMCS delivers fewer than ***** impressions during a
particular quarter, the minimum quarterly amount shall be reduced by multiplying
it by a fraction, the numerator of which is equal to the number of impressions
actually delivered during such quarter, and the denominator of which is equal to
*****. In no event will AD be obligated to pay TMCS more than $***** per month,
regardless of the number of click-throughs for the applicable month, other than
pursuant to Section 6.9, below.

         6.5. In the event that TMCS provides more than ***** click-throughs in
an applicable month (the "Cap"), but fewer than ***** click-throughs (the
"Excess Cap"), then the number of click-throughs in excess of the Cap but less
than the Excess Cap will be carried forward and treated for all purposes as if
they were delivered in the subsequent month. Any click-throughs in excess of the
Excess Cap will not be carried forward and will be deemed provided to AD free of
charge.

         6.6. In the event that TMCS provides fewer click-throughs than the Cap
in an applicable month, the difference between the actual amount delivered and
the Cap will be added to the Cap for the subsequent month. The Cap will
therefore be adjusted upwards beginning in the subsequent month. Likewise, such
difference will be added to the Excess Cap beginning in the subsequent month.

         6.7. The Cap and the Excess Cap will be reset to the original amounts
once TMCS has delivered click-throughs equal to the applicable Cap, as such Cap
might have been adjusted pursuant to Section 6.6, above, in a particular month.

         6.8. In the event that AD has not paid TMCS the minimum quarterly
amount in the ordinary course under this Section 6 for a particular quarter,
TMCS will invoice AD for the difference between ordinary course AD payments and
the minimum quarterly payment. Payment of any minimum quarterly amount will not
affect the setting of the Cap or the Excess

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       7
<PAGE>
Cap.

         6.9. AD can waive the Cap and the Excess Cap in its sole discretion in
order to prevent TMCS from removing links or otherwise reducing click-throughs
in any particular month. In the event that AD waives the Cap and the Excess Cap,
it agrees to pay for all click-throughs in excess of the Excess Cap at the rate
of $***** per click. Such excess payments will not be applied against the total
program cap of $7,000,000. No amount of click-throughs are guaranteed.

         6.10. TMCS agrees to provide weekly reporting of impressions and
click-throughs, and AD and TMCS will work together to modify placements and
content to actively manage the advertising program to achieve targets for
click-throughs. AD will have the right to audit the books and records of TMCS,
at AD's cost, upon prior written notice for the purpose of confirming the TMCS
monthly reports and AD's obligations to make related payments to TMCS. AD may
conduct such audits only during TMCS' normal business hours and upon reasonable
notice to TMCS.

         6.11. For avoidance of doubt, all monthly and quarterly commitments
identified in this Agreement, including commitments as to impressions,
click-throughs and payments, shall be calculated on a calendar basis, with
appropriate pro-rations applied with respect to the first and last
months/quarters of the term.

7.       DATABASE DEVELOPMENT.

         7.1. On a trial basis, until and unless AD requests in writing that
TMCS cease the program described in this Section 7 as of a specified date
(sometimes referred to hereinafter as the "Termination Date"), which date shall
not be prior to the implementation of the program described in this Section 7
for at least two (2) artist tours, TMCS agrees to place an "artist newsletter
sign-up" opt-in box on the confirmation page of live event ticket sales for the
applicable AD artist client with a look and feel to be mutually agreed upon by
the parties, for all AD artist clients (including those who may become
associated with AD during the term of this Agreement). The opt-in box will
encourage ticket-buyers to elect to receive the applicable artist's email
communications that may be sent by AD, its affiliates, licensees, successors or
assigns, on behalf of such artist in the future. The opt-in box will require
that the user provide TMCS with, or authorize the use by TMCS of, the following
information: name, email address, street address, event for which tickets were
purchased, date of event, and location of event. TMCS will pre-populate those
portions of the opt-in box for which TMCS has information to encourage opt-ins.
TMCS will also inform users of the manner in which they can change or delete
their information in the future. TMCS will display a link to AD's privacy policy
adjacent to the opt-in box and state that users can learn how their information
will be used by reviewing that policy.

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       8
<PAGE>
         7.2. TMCS will provide AD with all of the information collected from,
or authorized for use pursuant to, the opt-in box for use by AD on behalf of its
artist clients as discussed below. AD agrees to use such information only in
accordance with its published privacy policy or such other published privacy
policy that may be applicable with respect to such information and that is
presented to a user at the time the user submits such information. AD agrees to
comply with user requests to change or delete such information in AD's database
upon receipt of such requests for same from TMCS or directly from the user. TMCS
will have co-ownership of the individual information passed by TMCS to AD.
Neither party will use any user data generated from "artist newsletter sign-up"
opt-in boxes until the parties have coordinated their respective privacy
policies and mutually agreed upon the rules with respect to usage of such data.

         7.3. Pursuant to the further terms and conditions of Section 7.4,
below, AD will pay to TMCS a fee in the amount of $4.00 ("User Acquisition Fee")
for each user who chooses to register either by opting-in and completing the
opt-in information him/herself, or by submitting a registration form after the
opt-in box has been pre-populated by TMCS, but specifically excepting any user
("AD User") who, based on the email addresses provided by such user in the
opt-in box, already is included in one or more user databases owned, controlled
or operated by AD. In addition, in the event that AD engages in any particular
marketing effort targeted towards an AD User based solely on information
obtained about such AD User from TMCS, then AD also shall pay to TMCS the User
Acquisition Fee for such AD User if AD had not previously paid the User
Acquisition Fee for such AD User. The payments described in this Section 7.3
will be in addition to any payments that may be owed to TMCS for "click-through"
advertising pursuant to Section 6, above. For avoidance of doubt, no such
payments under this Section 7.3 will become due subsequent to the Termination
Date.

         7.4. TMCS and AD will determine the amounts (if any) due under this
Section 7 as follows: TMCS will provide AD on a weekly basis with a list of the
email addresses of all persons who have opted in (as described in this Section
7), broken down on an artist-by-artist basis, in a mutually agreed-upon
electronic form. AD will compare the email list with its existing database for
the applicable artist and provide TMCS with a list of the pre-existing users in
AD's databases, along with a check for the net number of new users registering
via the opt-in process. Upon receipt of such list and check, TMCS will pass the
remaining portions of the opt-in information to AD for new registered users.
TMCS will have the right to audit the AD database with respect to this Section 7
upon prior written notice to AD, at TMCS' expense; provided, however, that TMCS
may conduct such audit only: (a) during AD's normal business hours; (b) upon
reasonable notice to AD; and (c) within one (1) year after the date payments are
rendered to TMCS hereunder. Each payment shall be deemed final and binding upon
TMCS as an account stated and shall not be subject to any claim or objection by
TMCS (i) unless TMCS notifies AD of TMCS' specific written objection to the
applicable payment, stating the basis thereof in reasonable detail within one
year after the date such payment is rendered hereunder, and (ii) unless, within
ninety (90) days following said one (1) year period, TMCS makes proper service
of process upon AD in a suit instituted in a court of proper jurisdiction
pursuant to the terms of this Agreement.

                                       9
<PAGE>
8.       DATABASE MARKETING.

         AD and TMCS will work together to execute pre-event and/or post-event
email campaigns to all purchasers of tickets from ticketmaster.com for AD artist
client live events who have opted in to receive such messages either from
TM/TMCS and/or AD, whether through an opt-in box or otherwise. The timing and
number of such emails will be mutually agreed upon by the parties. AD will
provide the artist content for each email, and TMCS will have the right to add
reasonably appropriate local Citysearch.com, ticketmaster.com, TM client venue
related or LiveDaily.com content to each email. TMCS will design, and deliver
the emails for each program. AD will have the right to reasonably approve the
look and feel of each email. AD will designate, in its reasonable discretion,
*****% of the links contained within each email to link to sites they control.
TMCS will designate, in its reasonable discretion, *****% of the links contained
within each email to link to CitySearch.com, TM ticketing venue client sites,
ticketmaster.com, or livedaily.com. The AD and TMCS links within such emails
will be positioned in an equitable manner (e.g., an AD link will be the first
link *****% of the time).

9.       USER DATA.

         All aggregate non-personally identifiable user data (which, for
avoidance of doubt, does not include collections of individual user data)
collected by either party on users linking from the other party's web sites
shall be jointly owned by the parties. During the term of this Agreement, such
aggregate user data shall be delivered to the other party upon such party's
request therefor, in a mutually agreeable format and according to a mutually
agreeable schedule. The parties agree to use such user data solely for marketing
purposes. The parties shall not use such user data in any way that is directly
competitive with the other party or in conflict with the other party's privacy
policy.

10.      TERMINATION.

         This Agreement may be terminated: (a) by either party upon a material
breach by the other party of any representation, covenant, warranty or term of
this Agreement that is not cured within thirty (30) days after the giving of
written notice thereof by the non-breaching party describing the breach; or (b)
by either party immediately in the event that (i) the other party files a
petition for bankruptcy or is adjudicated a bankrupt, (ii) a petition in
bankruptcy is filed against the other party which is not dismissed within 60
days of the filing thereof, (iii) the other party becomes insolvent or makes an
assignment for the benefit of its creditors or an arrangement for its creditors
pursuant to any bankruptcy law, (iv) an action is instituted by or against the
other party seeking its dissolution or liquidation of such party's assets or
seeking the appointment of a trustee, interim trustee, receiver or other
custodian for such party's property or business and such action is not dismissed
within sixty (60) days after the date upon which it was instituted; or (v) a
receiver is appointed for the other party or its business; or (c) by either
party in the event that the other party purposefully advertises, links to or
otherwise promotes obscene or "hate" related

------------------------

[*]  Confidential information has been omitted and separately filed with the
     Securities and Exchange Commission. Confidential treatment has been
     requested with respect to the omitted portions.

                                       10
<PAGE>
materials or subject matter on its web site, which activity is not cured
promptly following the receipt of written notice thereof from the other party,
describing the offending activity in sufficient detail that it may be
identified.

11.      EFFECT OF TERMINATION.

         Upon the expiration or earlier termination of this Agreement for any
reason, both parties shall discontinue use on their respective sites of the
other party's services, content and branding, as well as all Links and back
buttons. However, the parties shall continue to be entitled to receive and shall
continue to pay, any and all amounts owing or owed for activities occurring up
to the effective date of termination or expiration, as applicable, pursuant to
the revenue and payment provisions hereof. Termination of this Agreement shall
not act as a waiver of any breach of this Agreement or as a release of either
party from any liability for breach of such party's obligations under this
Agreement. For avoidance of doubt, the foregoing provisions of this Section 11
are not intended in any way to restrict or limit either party's rights under
applicable laws following the expiration or earlier termination of this
Agreement.

12.      OWNERSHIP OF INTELLECTUAL PROPERTY.

         12.1. Each party shall own and retain all right, title and interest in
and to its intellectual property rights, including without limitation all rights
in the content and websites that such party maintains, operates, owns and/or
controls (collectively, "IP Rights").

         12.2. Subject to all of the terms and conditions of this Agreement,
TMCS hereby grants to AD a nonexclusive, nontransferable, nonsublicensable,
limited license solely to use its TICKETMASTER and other marks, as well as any
other TMCS IP Rights (collectively, the "TMCS Material") mutually agreed upon by
the parties in advance and in writing, for the purpose of developing the
Co-Branded Ticketing Web Site, Artist Channel Ticketing Sites and/or displaying,
reproducing, distributing and performing the TMCS Material on the AD Sites as
expressly provided in this Agreement.

         12.3. Subject to all of the terms and conditions of this Agreement, AD
hereby grants to TMCS a nonexclusive, nontransferable, nonsublicenseable,
limited license solely to use the ARTISTDIRECT mark and other AD IP Rights
(collectively, the "AD Material"), as mutually agreed upon by the parties in
advance and in writing, for the purpose of designing and developing the links
and/or displaying, reproducing, distributing and performing the AD Material in
accordance with AD's current intellectual property usage policy (as updated from
time to time; a current copy of which is attached as Exhibit ___), on TMCS Sites
as expressly provided in this Agreement.

         12.4. Each use by TMCS of any AD Material shall be subject to AD's
prior written approval, for purposes of protecting and controlling the quality
of the AD Material. Each use by AD of any TMCS Material shall be subject to
TMCS' prior written approval, for purposes of protecting and controlling the
quality of the TMCS Material. Any rights not expressly granted hereunder to the
other party are expressly reserved by the granting party. All use of the TMCS

                                       11
<PAGE>
Material by AD shall inure solely and exclusively to the benefit of TMCS. All
use of the AD Material by TMCS shall inure solely and exclusively to the benefit
of AD.

         12.5. Each party agrees to notify the other promptly of any
unauthorized use of the other party's proprietary rights of which it has actual
knowledge.

         12.6. Each party shall have the sole right and discretion to bring
proceedings alleging infringement of its proprietary rights or unfair
competition related thereto; provided, however, that, upon the other party's
request, each party agrees to provide the other with its reasonable cooperation
and assistance with respect to any such infringement proceedings, at the
requesting party's expense.

13.      CONFIDENTIAL INFORMATION.

         The parties acknowledge that by reason of their relationship hereunder,
they may from time to time disclose information regarding their business,
products, services, software technology or other intellectual property that is
confidential and of substantial value to the other party, which value would be
impaired if such information were disclosed to third parties ("Confidential
Information"). The terms of this Agreement are deemed to be Confidential
Information of both parties, provided that either party may disclose such terms
to its legal and financial advisors, prospective acquirer, investors,
underwriters, investment banks and to the United States Securities Exchange
Commission in connection with a securities offering filing. Confidential
Information shall not include information which (i) becomes a part of the public
domain through no wrongful act or omission of the receiving party; (ii) was in
the receiving party's lawful possession prior to the disclosure and had not been
subject to limitations on disclosure or use, as shown by the receiving party's
files existing at the time of disclosure; (iii) is independently developed by
the receiving party without use of the Confidential Information of the
disclosing party; (iv) is lawfully disclosed hereafter to the receiving party,
without restriction, by a third party; or (v) or as may be required in response
to any summons or subpoena or in connection with any litigation. Each party
agrees that it will not use in any way for its own account or the account of any
third party, nor disclose to any third party, any Confidential Information
revealed to it by the other party. Each party shall take every reasonable
precaution to protect the confidentiality of the other party's Confidential
Information.

14.      PUBLICITY.

         The parties agree to issue a mutually acceptable joint press release
announcing the relationship contemplated under this Agreement. Neither party
shall make any public statement about this Agreement or statement including the
name(s) or mark(s) of the other party without the other party's prior written
consent, not to be unreasonably withheld or delayed.

15.      REPRESENTATION AND WARRANTIES.

         15.1. Each party hereto represents and warrants to the other party
that: such party is an entity duly organized, validly existing and in good
standing in the jurisdiction of its formation; such party has full authority to
enter into this Agreement, to grant the rights granted herein, and

                                       12
<PAGE>
to perform the obligations assumed hereunder; none of the rights granted by such
party to the other party pursuant to this Agreement will infringe or violate the
rights of any third party; this Agreement, when executed by both parties,
represents such party's valid and binding obligation, enforceable against it in
accordance with its terms, subject to certain general legal enforceability
exceptions; and entering into this Agreement by such party does not violate any
agreement which is binding on such party.

         15.2. TMCS represents and warrants to AD that it shall not
illegitimately seek to increase the number of click-throughs delivered pursuant
to this Agreement by causing, inducing or requesting any third party, including
any officers, directors, employees, independent contractors or other personnel
of TMCS or its affiliates, parents, subsidiaries, successors, licensees or
assigns, to click on AD banners, micro-banners, text links, tiles or other
customized graphics, when such third party(ies) do not have a bona fide
intention to browse and/or shop on AD's sites.

16.      LIMITATIONS.

         16.1 Limited Warranties. OTHER THAN AS EXPRESSLY STATED IN THIS
AGREEMENT, AD AND TMCS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO
THEIR SERVICES AND SITES, AND THE PARTIES SPECIFICALLY DISCLAIM ALL OTHER
WARRANTIES OR CONDITIONS REGARDING THEIR SERVICES AND SITES, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT.

         16.2 Limitation of Liability. IN NO EVENT SHALL EITHER PARTY BE LIABLE
TO THE OTHER FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THIS AGREEMENT,
WHETHER OR NOT SUCH PARTY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
NOTWITHSTANDING THE FOREGOING, THIS SECTION NEITHER IS INTENDED TO LIMIT, NOR
SHALL IT LIMIT, THE PARTIES' RESPECTIVE OBLIGATIONS UNDER SECTIONS 12, 13 AND/OR
17, HEREOF.

17.      INDEMNIFICATION.

         17.1 Indemnification by TMCS. TMCS will defend, indemnify and hold
harmless AD, its successors, assigns, parent, subsidiaries, affiliates, and
their respective officers, directors, agents, members and employees, from and
against any action, suit or claim (including reasonable attorneys' fees and
court costs) arising out of or in any way connected with (a) any claim that the
TMCS Material provided to AD by TMCS, or any part thereof, infringes any
intellectual property rights or other rights of any third party or (b) any
breach by TMCS of the warranties and representations in Section 15 of this
Agreement. AD will give TMCS prompt notice of any such claim or threatened
claim.

                                       13
<PAGE>
         17.2 Indemnification by AD. AD will defend, indemnify and hold harmless
TMCS, its successors, assigns, parent, subsidiaries, affiliates, and their
respective officers, directors, agents and employees, from and against any
action, suit or claim (including reasonable attorneys' fees and court costs)
arising out of or in any way connected with (a) any claim that the AD Material
provided to TMCS by AD, or any part thereof, infringes any intellectual property
rights or other rights of any third party or (b) any breach by AD of the
warranties and representations in Section 15 of this Agreement. TMCS will give
AD prompt notice of any such claim or threatened claim.

         17.3. Procedure. The party entitled under this Section 17 to be
indemnified (the "indemnified party") will: (a) promptly notify the indemnifying
party of any claim, suit or proceeding (for purposes of this Section 17.3,
collectively, a "Claim") for which defense or indemnity is claimed; (b)
cooperate reasonably with the indemnifying party at the indemnifying party's
expense; and (c) allow the indemnifying party to control the defense or
settlement of any Claim (subject to the remaining provisions of this Section
17.3). The indemnified party will have the right to participate in any defense
of a Claim with counsel of its own choosing at its sole expense. The
indemnifying party shall not settle any Claim without first notifying the
indemnified party of terms of any proposed settlement and obtaining its prior
written consent thereto; provided, however, that if the indemnified party does
not wish to consent to the proposed settlement, it shall nevertheless be deemed
to have consented thereto unless it posts, within ten (10) days after such
notice, a bond, satisfactory to the indemnifying party in its reasonable
discretion, to assure the indemnifying party of reimbursement for all damages,
liabilities, costs and expenses (including legal expenses and counsel fees
reasonably incurred) that the indemnifying party, in its reasonable business
judgment, will incur as a result of the failure to settle such Claim on the
proposed terms. The indemnifying party shall, upon demand, pay the indemnified
party for any payment made or required to be made by the indemnified party at
any time (including after the Term) in respect of any liability, damage, or
expense to which the foregoing indemnity relates.

18.      GENERAL TERMS.

         18.1 Governing Law/Jurisdiction/Attorneys' Fees. This Agreement shall
be governed by, and its terms and conditions construed in accordance with,
applicable common law and statutes of the State of California, without giving
effect to the conflict of law rules of that State. Any controversy or claim
arising out of or relating to this Agreement, or the breach of this Agreement,
shall be brought only in the State and/or Federal Courts located in the greater
Los Angeles area, in the State of California, and the parties consent to the
exclusive jurisdiction of, and service of process by, such Courts for the
purpose of resolving any disputes, and further consent to the propriety of venue
in such Courts. The prevailing party in any dispute arising out of or related to
this Agreement shall be entitled to recover its reasonable attorneys' fees and
costs.

         18.2 Survival. The following provisions shall survive the expiration or
termination of this Agreement: Sections 9 and 11 - 18.

         18.3 Assignment. Either party shall have the right to transfer this
Agreement, and assign all of its rights and delegate all of its obligations
hereunder, (a) to any currently existing affiliate of such party, or (b) to any
successor by way of merger or consolidation or in connection

                                       14
<PAGE>
with the sale or transfer of substantially all of its business and assets
relating to this Agreement; provided, however, that: (i) any transfer of this
Agreement or delegation of obligations pursuant to the foregoing clause (b) by
AD to any competitor of TMCS as identified in the attached Exhibit __, as such
Exhibit may be updated from time to time by TMCS with additional legitimate TMCS
competitors (i.e., persons or entities primarily in the business of handling
transactions in concert or event ticketing, persons primarily in the business of
providing local city guides over the Internet or persons primarily engaged in
online personal matchmaking), may be made only with the prior written consent of
TMCS; and (ii) any transfer of this Agreement or delegation of obligations
pursuant to the foregoing clause (b) by AD to any company whose primary business
is competitive with a primary business of USA Networks may be made so long as
the Co-Branded Ticketing Site will be presented only as part of one top level
Internet domain and the Artist Channel Ticketing Sites will be presented in the
context of a single network of top level Internet domains focused primarily on
official artist web sites. Except as otherwise expressly provided in this
Agreement, neither party may transfer or assign its rights or delegate its
obligations hereunder (whether voluntarily or by operation of law) without the
prior written consent of the other party, which consent shall not be withheld or
delayed unreasonably.

         18.4 Notices. All notices under this Agreement must be in writing in
order to be effective, and shall be deemed to have been duly given or made (a)
on the date delivered in person, (b) on the date indicated on the return receipt
if mailed postage prepaid, by certified or registered U.S. Mail, with return
receipt requested, or (c) if sent by Federal Express, U.P.S. Next Day Air or
other nationally recognized overnight courier service or overnight express U.S.
Mail, with service charges or postage prepaid, then on the next business day
after delivery to the courier service or U.S. Mail (if sent in time for and
specifying next day delivery). In each case (except for personal delivery) such
notices, requests, demands, and other communications shall be sent to a party at
the address set forth below:

         If to TMCS:       Ticketmaster Online-Citysearch, Inc.
                           790 E. Colorado, Suite 200
                           Pasadena, CA  91101
                           Attention:  General Counsel
                           FAX (626) 405-9929

         If to AD:         ARTISTdirect, Inc.
                           5670 Wilshire Blvd., Suite 200
                           Los Angeles, CA 90036
                           Attention: Senior Vice President, Business Affairs
                           FAX (323) 634-4299

                           With a required copy to:

                           Allen Lenard, Esq.
                           Lenard & Gonzalez, LLP
                           1801 Century Park West, 6th Floor
                           Los Angeles, CA 90067
                           FAX (310) 552-0740

                                       15
<PAGE>
         18.5 Entire Agreement. This Agreement sets forth the entire agreement
and understanding of the parties relating to the subject matter herein and
merges and supersedes all prior discussions between them.

         18.6 Severability. If the application of any provision or provisions of
this Agreement to any particular facts or circumstances shall be held to be
invalid or unenforceable by any court of competent jurisdiction, then: (i) the
validity and enforceability of such provision or provisions as applied to any
other particular facts or circumstances and the validity of other provisions of
this Agreement shall not in any way be affected or impaired thereby; and (ii)
such provision or provisions shall be reformed without further action by the
parties hereto and only to the extent necessary to make such provision or
provisions valid and enforceable when applied to such particular facts and
circumstances.

         18.7 Independent Contractors. The parties are independent contractors,
and nothing in this Agreement shall be construed to create a joint venture or
partnership. Neither party shall have any right, power or authority to enter
into any agreement for or on behalf of, or to incur any obligation or liability
for, or to otherwise bind, the other party. This Agreement shall not be
interpreted or construed to create an association, joint venture, co-ownership,
co-authorship, or partnership between the parties or to impose any partnership
obligation or liability upon either party.

         18.8 Force Majeure. A party will not be deemed to have materially
breached this Agreement to the extent that performance of its obligations or
attempts to cure any breach are delayed or prevented by reason of an act of God,
fire, natural disaster, accident, act of government, or shortage of equipment,
materials or supplies beyond the reasonable control of such party (a "Force
Majeure Event"); provided that the party whose performance is delayed or
prevented promptly notifies the other party of the nature and duration of the
Force Majeure Event. Notwithstanding the foregoing provisions of this Section
18.8, either party shall have the right to terminate this Agreement in the event
that any Force Majeure Event affecting the other party's performance lasts for
thirty (30) days or longer.

         18.9 No Waiver. If either party waives any breach or default by the
other party, such waiver shall not constitute a waiver of any subsequent breach
or default. If either party resorts to a any remedy or remedies, such resort
shall not limit that party's right to resort to any and all other legal and
equitable remedies that are available to that party. The failure of either party
to insist upon or enforce strict performance by the other party of any provision
of this Agreement or to exercise any right under this Agreement shall not be
construed as a waiver or relinquishment to any extent of such party's right to
assert or rely upon any such provision or right in that or any other instance;
rather the same shall be and remain in full force and effect.

         18.10 No Modifications. No change, amendment or modification of any
provision of this Agreement or waiver of any of its terms will be valid unless
set forth in writing and signed by the party to be bound thereby.

                                       16
<PAGE>
         18.11 Agreement Binding. This Agreement shall be binding upon and shall
inure to the benefit of the Parties and their respective heirs, administrators,
successors and assigns.

         18.12 Non-Reliance on Representations. Each of the Parties acknowledges
that in executing this Agreement it does not rely and has not relied upon any
representation or statement made by another Party or its officers, directors,
agents, representatives or attorneys with regard to the subject matter, basis or
effect of this Agreement.

         18.13 Headings. The headings contained in this Agreement are for
reference only and shall not affect the meaning of any of the provisions of this
Agreement.

19.      TERM.

         This Agreement will terminate three years after the launch of the
Co-Branded Ticketing Site, unless terminated earlier as permitted herein.

IN WITNESS WHEREOF, the parties have caused this Agreement to be executed as of
the Effective Date by the undersigned duly authorized.

TICKETMASTER ONLINE - CITYSEARCH, INC.    ARTISTDIRECT, INC.

By:  /s/ Brad Serwin                      By:  /s/ Keith Yokomoto
     ----------------------------------        ------------------------------

Name:  Brad Serwin                        Name:  Keith Yokomoto
     ----------------------------------        ------------------------------

Date:  7/24/00                            Date:  7/20/00
     ----------------------------------        ------------------------------

                                       17

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