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Exhibit 4.5    
    

 
 

AMENDED AND RESTATED STOCKHOLDERS AGREEMENT    
    

        Amended and Restated Stockholders Agreement (this "Agreement"), dated as of September 30, 2004, by and
among Mercury Man Holdings Corporation, a Delaware corporation (the "Company"), Green Equity Investors IV, L.P., a Delaware limited partnership
("GEI"), FTD Co-Investment LLC, a Delaware limited liability company ("LLC"), Jon Burney,
Larry Johnson, George Kanganis, Timothy Meline, William Van Cleave, Dan Smith, Michael Soenen, Carrie Wolfe, Marci Chapman, Jandy Tomy and any employees of the Company or any of its subsidiaries (the
"Employee Holders") who acquire Common Stock (as defined below) from the Company or who have been or shall be granted options to acquire Common Stock
and shall become party hereto as of or after the date of this Agreement as listed on Schedule A hereto (as the same may be supplemented from time
to time). 

 
 

RECITALS    

        A.    The
outstanding capital stock of the Company consists of (1) Common Stock, par value $0.01 per share (the "Common
Stock"), (2) 12% Junior Redeemable Exchangeable Cumulative Preferred Stock, liquidation preference of $1,000 per share (the "Junior Preferred
Stock") and (3) 14% Senior Redeemable Exchangeable Cumulative Preferred Stock, liquidation preference of $1,000 per share (the "Senior Preferred
Stock", and together with the Junior Preferred Stock, the "Preferred Stock"), of the Company. Shares of Common Stock and
Preferred Stock are sometimes collectively referred to as "Capital Stock". 

        B.    The
Company, GEI, LLC, and certain holders of Capital Stock entered into that certain Stockholders Agreement, dated as of February 24, 2004 (the
"Original Agreement"). 

        C.    Jon
Burney, Larry Johnson, George Kanganis, Timothy Meline, William Van Cleave and Dan Smith (each an "Original Management
Investor" and, collectively, the "Original Management Investors") are key executives of the Company or one of the Company's
subsidiaries who acquired shares of Common Stock from the Company on February 24, 2004 pursuant to contribution agreements with the Company (the "Original Contribution
Agreements"). 

        D.    Michael
Soenen, Carrie Wolfe, Marci Chapman and Jandy Tomy (each an "Additional Management Investor" and, collectively,
the "Additional Management Investors") are key executives of the Company or one of the Company's subsidiaries. The Additional Management Investors and
the Original Management Investors are collectively referred to as "Management Investors". 

        E.    Concurrently
with the execution and delivery of this Agreement, the Additional Management Investors and certain of the Original Management Investors are entering into
subscription agreements with the Company pursuant to which they will acquire shares of Common Stock (the "Subscription Agreements"). 

        F.     In
accordance with Section 10.1 of the Original Agreement, the Company, GEI, LLC and the Management Investors desire to amend and restate the Original Agreement as
provided herein. 

        NOW,
THEREFORE, in consideration of the premises and for other good and valuable consideration, the receipt and adequacy of which is hereby acknowledged, the parties hereto agree as
follows: 

 
 

ARTICLE I.
  
    RESTRICTIONS ON TRANSFER    
    

        Section 1.1    General Restrictions on Transfer.    (a) Each Management Investor, each Employee Holder
and each other Person (other than any GEI Party (as defined in Section 1.1(b)) or any GEI Transferee (as defined in Section 7.1(d))) who becomes a party hereto or agrees to be bound by
the 

 

terms
hereof after the date hereof (collectively with the Management Investors and the Employee Holders, the "Management Holders") agrees that, until
the occurrence of a Public Offering Event (as defined in Section 7.1(g)), it will not, directly or indirectly, sell, hypothecate, give, convey, bequeath, transfer, assign, pledge or in any
other way whatsoever encumber or dispose of (any such event, a "Transfer") any shares of Capital Stock now owned or hereafter acquired by such
Management Holder (or any interest therein) to any other Person, except as expressly permitted by this Agreement or with the prior written consent of GEI. Nothing in this Section 1.1 shall be
deemed to limit the ability of any GEI Party to Transfer any Capital Stock provided such GEI Party complies with the other terms and conditions of this Agreement. For the avoidance of doubt, this
Agreement shall not differentiate among shares of Common Stock held by a Management Investor, whether such Management Investor acquired such shares pursuant to an Original Contribution Agreement, a
Subscription Agreement, an Employee Sale (as defined below) or upon the exercise of an option to acquire Common Stock. 

        (b)   Any
GEI Party may Transfer Capital Stock provided that (a) such GEI Party complies with the other terms and conditions of this Agreement and (b) in the
event of any Transfer by any GEI Party to another Person controlled directly or indirectly by Leonard Green & Partners, L.P. or any of its Affiliates, the transferee executes and delivers to
the Company and each Management Holder an agreement agreeing to be bound by the terms of this Agreement to the same extent applicable to such GEI Party (GEI, LLC and any such transferee controlled
directly or indirectly by Leonard Green & Partners, L.P. or any of its Affiliates, the "GEI Parties"). 

        Section 1.2    Permitted Transfers.    

        (a)   Notwithstanding
anything to the contrary contained in this Article I (but subject to Section 1.3), a Management Investor may Transfer Capital Stock to any
Permitted Transferee (as hereinafter defined) of such Management Investor. A "Permitted Transferee" of a Management Investor means (a) any
successor by death or divorce, (b) any corporation or other entity at least fifty-one percent (51%) of the equity securities of which are owned, beneficially and of record by such
Management Investor and over which such Management Investor has the sole right to elect or appoint at least a majority of the members of the board of directors or Persons performing similar functions
or (c) any trust for the benefit of such Management Investor and/or members of such Management Investor's immediate family, provided that such Management Investor is the sole trustee of such
trust; provided, however, that such Transfer shall be subject to the Permitted Transferee's delivery to
the Company and GEI of a duly executed agreement to be bound by the terms of this Agreement and to Transfer the Transferred Capital Stock back to the original owner if the Permitted Transferee ceases
to be a Permitted Transferee of such Management Investor. Any notice or/other document required to be delivered to a Permitted Transferee pursuant to this Agreement shall be deemed delivered for all
purposes if delivered to the Management Investor who Transferred Capital Stock to such Permitted Transferee. Each Permitted Transferee shall be deemed a Management Holder for all purposes of this
Agreement. 

        (b)   Notwithstanding
anything to the contrary contained in this Article I (but subject to Section 1.3) or in Article III, beginning as of the date hereof
and continuing for a period of 30 calendar days thereafter, an Original Management Investor may Transfer to any Person (a "Third Party Transferee") up
to the number of shares of Common Stock opposite such Original Management Investor's name listed on Schedule B hereto;  provided, however, that (i) such Transfer shall be subject to the Third Party Transferee's
delivery to the Company and GEI of a duly executed agreement to be bound by the terms of this Agreement; (ii) GEI and the Company shall have the right to purchase from such Third Party
Transferee all of such Third Party Transferee's shares of Common Stock at the Fair Market Value of such shares of Common Stock (as determined in accordance with Section 3.7 of this Agreement)
at any time during which such shares would have been subject to the Call Option (as defined in Section 3.2 of this Agreement) had such shares not been transferred to a Third Party Transferee
(the "Third Party Call Option"); and (iii) if GEI or the Company purchases shares of 

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Common
Stock from a Third Party Transferee pursuant to the Third Party Call Option at any time during which GEI or the Company, as the case may be, could otherwise have purchased such shares of Common
Stock from the Original Management Investor who Transferred such shares to such Third Party Transferee at a price less than the Fair Market Value thereof pursuant to Article III if such
Original Management Transferee had not transferred such shares to such Third Party Transferee, such Original Management Investor shall indemnify GEI or the Company, as the case may be, for the
difference between Fair Market Value and the price at which GEI or the Company could otherwise have purchased such shares from such Original Management Investor if such shares had not been Transferred
to such Third Party Transferee. Each Third Party Transferee shall be deemed a Management Holder for purposes of Articles V and VI of this Agreement. 

        Section 1.3    Compliance with Securities Laws.    No Management Holder or GEI Party shall Transfer any Capital
Stock, and the Company shall not transfer on its books any shares of Capital Stock, unless: 

        (a)   such
Transfer is pursuant to an effective registration statement under the Securities Act of 1933, as amended (together with the rules and regulations promulgated
thereunder, the "Securities Act"), and is in compliance with any applicable state securities or blue sky laws or such Management Holder or GEI Party, as
the case may be, shall have furnished the Company with an opinion of counsel, which opinion and counsel shall be reasonably satisfactory to the Company, to the effect that no such registration is
required because of the availability of an exemption from registration under the Securities Act and any applicable state securities or blue sky laws; and 

        (b)   the
certificates, if any, representing such Capital Stock issued to the transferee shall bear the following legend (or one to substantially similar effect): 

"The shares represented by this certificate have not been registered under the U.S. Securities Act of 1933, as amended (the "Securities
Act"). The shares have been acquired for investment and may not be sold, pledged or hypothecated in the United States in the absence of an effective registration statement for
the shares under the Securities Act or an exemption thereunder. The shares represented by this
certificate are subject to restrictions contained in an Amended and Restated Stockholders Agreement, dated as of September    , 2004 (the "Stockholders Agreement"). The Stockholders
Agreement contains, among other things, certain provisions relating to the transfer of the shares represented by this certificate. No transfer, sale, assignment, pledge, hypothecation or other
disposition of the shares represented by this certificate, directly or indirectly, may be made except in accordance with the provisions of such Stockholders Agreement. The holder of this certificate,
by acceptance of this certificate, agrees to be bound by all of the provisions of such Stockholders Agreement applicable to the shares represented by this certificate."

provided, however, that the conditions set forth in Section 1.3(b) shall not apply to any sale of
Capital Stock pursuant to (x) an effective registration statement under the Securities Act, or, (y) Rule 144 promulgated under the Securities Act, as such Rule may be amended from
time to time ("Rule 144"); provided, that such sale pursuant to Rule 144 is (i) not
to an Affiliate of the Company and (ii) not made prior to a Public Offering Event (as defined in Section 7.1). References to the Original Agreement in any legend on a certificate for
Capital Stock issued prior to the date hereof shall be deemed to refer to this Agreement. 

        Section 1.4    Improper Transfer.    Any attempt to Transfer or otherwise encumber any Capital Stock in
violation of this Agreement shall be null and void and neither the Company nor any registrar or transfer agent of such Capital Stock shall give any effect to such attempted Transfer or encumbrance in
its stock records. 

3

 

        Section 1.5    Involuntary Transfer.    In the case of any Transfer of title or beneficial ownership of Capital
Stock upon default, foreclosure, forfeit, court order or otherwise than by a voluntary decision on the part of a Management Holder (an "Involuntary
Transfer"), such Management Holder (or such Management Holder's legal representatives) shall promptly (but in no event later than two (2) business days after such
Involuntary Transfer or, in the event of a Transfer as a result of the death of a Management Holder, no later than two (2) business days after the appointment of the administrator of such
Management Holder's estate) furnish written notice to the Company and GEI indicating that the Involuntary Transfer has occurred, specifying the name of the Person to whom such Capital Stock has been
Transferred, giving a detailed description of the circumstances giving rise to, and stating the legal basis for, the Involuntary Transfer. Nothing in this Section 1.5 shall be deemed to vest
any Person who becomes a holder of Capital Stock pursuant to an Involuntary Transfer with any rights under this Agreement. 

        Section 1.6    Certain Definitions.    For purposes of this Agreement: 

        (a)   An
"Affiliate" of any Person means any other Person directly or indirectly controlling, controlled by or under common
control with the first Person. 

        (b)   The
term "control" (including, with correlative meanings, the terms
"controlling," "controlled by" and "under common control
with"), as used with respect to any Person, shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of
such Person, whether through the ownership of voting securities, by contract or otherwise. For the avoidance of doubt, an individual human being cannot be "controlled by" another Person, and no
Management Investor or Employee Holder shall be deemed an Affiliate of GEI or LLC. 

        (c)   "Person" means any individual, corporation, partnership, limited liability company, joint venture, association,
joint-stock company, trust, unincorporated organization or government or any agency or political subdivision thereof. 

        Section
1.7    Exception for Employee Sales.    Notwithstanding any provision of this Agreement to the contrary,
nothing in this Agreement shall prohibit any GEI Party from (a) selling shares of Common Stock to the Company in connection with a substantially contemporaneous sale of the same number of
shares by the Company to employees (including officers) of the Company or any of its Subsidiaries or (b) selling shares of Common Stock directly to employees (including officers) of the Company
or any of its Subsidiaries; provided, that the aggregate number of shares of Common Stock sold by the GEI Parties pursuant to clauses (a) and
(b) shall not exceed 2,000,000 shares. For purposes of this Agreement, any sale of Common Stock complying with the terms of this Section 1.7 is hereinafter called an
"Employee Sale." 

 
 

ARTICLE II.
  
    TRANSFER PROCEDURE; RIGHT OF FIRST REFUSAL    
    

        Section 2.1    Right of First Refusal.    If any Management Holder shall have received, and desires to accept,
a bona fide arms' length written offer (a "Bona Fide Offer") from a party unrelated to such Management Holder (the "Outside
Party") for the purchase of Capital Stock for consideration consisting entirely of cash and/or Marketable Securities (as defined in Section 2.4), then such Management
Holder shall give a notice in writing (the "Transfer Notice") to GEI and the Company setting forth such desire, which notice shall include the name and
address of the Outside Party making such Bona Fide Offer and the price and other material terms and conditions thereof and shall be accompanied by a copy of the Bona Fide Offer. Upon receipt of such
Transfer Notice, GEI shall have an option to purchase all (but not part) of the Capital Stock described in the Transfer Notice at the per share cash price specified in the Transfer Notice or, if the
Transfer Notice describes a Transfer of Capital Stock for Marketable Securities, for a cash price to be determined in accordance with 

4

 

Section 2.4.
If GEI desires to exercise the option set forth in the preceding sentence, it shall deliver a notice (an "Election Notice") to the
Management Holder and the Company within thirty (30) days of receipt of the Transfer Notice (the "Election Period"). In the event GEI does not
deliver an Election Notice before the end of the Election Period, then the Company shall have the option to deliver an Election Notice with respect to all (but not part) of such Capital Stock to GEI
and such Management Holder within ten (10) days after the expiration of the Election Period. For the avoidance of doubt, GEI may assign the right to exercise all or part of the option to
purchase Capital Stock described in a particular Transfer Notice to the Company and/or one or more Affiliates of GEI, in which case (a) the Election Notice delivered by GEI shall specify the
Persons exercising such option and the number of shares of Capital Stock to be acquired by each such assignee (provided that, in any event, all shares of Capital Stock specified in the relevant
Transfer Notice shall be purchased) and (b) references to GEI in this Article II shall be deemed to refer to such assignees (or GEI and such assignees) as appropriate to reflect such
assignment. 

        Section 2.2    Obligation to Purchase and Sell; Closing.    If GEI or the Company delivers an Election Notice,
then it shall be obligated to purchase, and the relevant Management Holder shall be obligated to sell, the Capital Stock described in such Election Notice at the cash price and on the other terms
indicated in the Bona Fide Offer (subject to Section 2.4), except that the closing of such purchase and sale shall be held on the tenth business day after the expiration of the Election Period
at 10:30 a.m., local time, at the principal executive office of the Company in Downers Grove, IL, or at such other time and place as the parties to such purchase and sale may mutually agree. 

        Section 2.3    Consent Required for Transfer.    In the event neither GEI nor the Company delivers an Election
Notice, then, GEI may, in its sole discretion, consent to the Transfer of the Capital Stock described in the Transfer Notice to the Outside Party specified therein; which consent may be subject to any
terms and conditions specified by GEI, including a requirement that such Outside Party duly execute an agreement to be bound by the terms of this Agreement. Notwithstanding any other provision of this
Agreement, no Management Holder may Transfer any Capital Stock to an Outside Party or any other Person (other than a Permitted Transferee, in the case of a Management Investor) absent express written
consent from GEI and no failure by GEI to deliver an Election Notice or to expressly deny consent to any Transfer shall be deemed to constitute a consent to such Transfer. Any election by GEI or the
Company not to exercise its rights under this Article II in any particular instance, or any consent to a Transfer by GEI, shall not constitute a waiver of its rights under Article I or
this Article II in connection with any other proposed Transfer of Capital Stock or a consent with respect thereto. 

        Section 2.4    Transfer for Marketable Securities.    If a Management Holder delivers a Transfer Notice
relating to a Transfer of Capital Stock for consideration consisting of Marketable Securities, then the price to be paid for such securities by the Persons exercising the right of first refusal in
Section 2.1 shall be based upon the closing price for such Marketable Securities on the primary market therefor on the day prior to the date of the Transfer Notice. For purposes of this
Agreement, "Marketable Securities" means any securities that are freely tradeable by the holder thereof on The New York Stock Exchange, AMEX or The
Nasdaq National Market and in which there is sufficient trading activity and volume to allow for the orderly disposition of such securities by the holders thereof. 

        Section 2.5    Termination of Right of First Refusal.    The provisions of this Article II shall expire
upon the occurrence of a Public Offering Event. 

5

 

 
 

ARTICLE III.
  
    CALL OPTION    
    

        Section 3.1    Call Event.    For purposes of this Agreement, a "Call
Event" shall be deemed to occur (a) with respect to a Management Investor and such Management Investor's Permitted Transferees, if any, upon the termination of such
Management Investor's employment with the Company or any of its subsidiaries for any reason and (b) with respect to an Employee Holder, upon the termination of such Employee Holder's employment
with the Company or any of its subsidiaries for any reason. For the avoidance of doubt, if the Company elects not to renew an employment agreement with any Management Investor or Employee Holder and
such failure to renew causes such Management Investor or Employee Holder to be entitled to severance or other similar benefits typically associated with termination of employment, then such failure to
renew shall be deemed to be a termination of employment without Cause (as defined in Section 3.6(c)) for the purposes of this Article III. The Company shall give prompt written notice of
any Call Event to GEI. Such notice shall specify the number of shares of Common Stock, and, if applicable, options to purchase Common Stock, held by the relevant Management Investor (and Permitted
Transferees) or Employee Holder on the date of the Call Event and the dates of the acquisition thereof. The Company shall, as promptly as practicable, update such information in the event such
Management Investor or Employee Holder exercises any options to purchase Common Stock after the Call Event. 

        Section 3.2    GEI Call Right.    Upon the occurrence of a Call Event with respect to a Management Investor and
such Management Investor's Permitted Transferees or Employee Holder prior to a Public Offering Event, GEI shall have an option (the "Call Option") to
purchase from such Management Investor (and such Management Investor's Permitted Transferees, if any) or such Employee Holder, as applicable, a number of shares of Common Stock not to exceed the
number of shares of Common Stock determined in accordance with Section 3.6 at a per share price equal to (a) in the case of a Call Event resulting from a termination of a Management
Investor for Cause (as defined in Section 3.6(c)) or a resignation by such Management Investor without Good Reason (as defined in Section 3.6(c)), the lower of (i) the Cost (as
defined in Section 3.7) per share of the Common Stock and (ii) the Fair Market Value per share of the Common Stock determined in accordance with Section 3.7 and (b) in the
case of any other Call Event, the Fair Market Value per share of the Common Stock determined in accordance with Section 3.7; provided, that,
(x) if a Call Event results from a resignation by a Management Investor without Good Reason (but not a termination for Cause) and (y) (i) in the case of shares of Common Stock not
acquired upon exercise of options to purchase Common Stock, such Management Investor has owned the shares of Common Stock for at least 7 years or (ii) in the case of shares of Common
Stock acquired upon exercise of options to purchase Common Stock, the grant date of the option was at least 7 years prior to the date of the Call Event, then, the per share price to be paid for
such shares of Common Stock described in clause (y)(i) or (y)(ii) of this proviso (but not any shares held for a shorter period of time or shares acquired pursuant to the exercise
of options with a grant date less than 7 years prior to the date of the Call Event) shall be the Fair Market Value per share of Common Stock determined in accordance with Section 3.7. If
GEI desires to exercise the Call Option, it shall, prior to the expiration of the Call Period (as defined below), deliver a notice (a "Call Notice") to
(x) the Management Investor and his or her Permitted Transferees, if any, or the Employee Holder, as applicable, and (y) the Company, which Call Notice shall specify the number of shares
of Common Stock to be acquired. For the avoidance of doubt, GEI may assign the right to exercise all or part of the Call Option to purchase Common Stock to the Company and/or one or more Affiliates of
GEI, in which case (a) the Call Notice delivered by GEI shall specify the Persons exercising such Call Option and the number of shares of Common Stock to be acquired by each such assignee and
(b) references to GEI in this Article III shall be deemed to refer to such assignees (or GEI and such assignees) as appropriate to reflect such assignment. "Call
Period" means (x) with respect to any shares of Common Stock that have not been held for at least 6 months at the time of the Call Event 

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("Immature
Shares"), nine months from the date of the Call Event, (y) with respect to any shares acquired pursuant to the exercise of options to purchase Common Stock acquired after the Call
Event, nine months from the date of exercise of the last option to have been so exercised and (z) in any other case, 60 days from the occurrence of the Call Event;  provided, that if the
Company fails to give a notice specified in Section 3.1, and the Call Period would otherwise expire less than
30 days following the date on which GEI has actual knowledge of the occurrence of the relevant Call Event, then the Call Period shall be extended until the 30th day following the
first day on which GEI has actual knowledge of the occurrence of such Call Event; provided, further,
that in no event shall GEI or the Company purchase any shares of Common Stock on or prior to the expiration of six months following the date such shares were first acquired by the Management Investor
or Employee Holder and, if the Call Period would otherwise expire less than 30 days after the expiration of such six-month period, then the Call Period shall be extended until the
30th day following the expiration of such six-month period. For the avoidance of doubt, GEI shall be entitled to deliver multiple Call Notices from time to time prior to the
expiration of the relevant Call Periods described in this Section 3.2. 

        Section 3.3    Company Call Right.    In the event GEI does not deliver a Call Notice before the end of a Call
Period applicable to any particular shares of Common Stock or any Call Notice so delivered does not relate to the purchase of all of the shares of Common Stock subject to the Call Option as determined
in accordance with Section 3.6, then the Company shall have the right to exercise the Call Option and deliver a Call Notice to (x) the Management Investor and his or her Permitted
Transferees, if any, or the Employee Holder, as applicable and (y) GEI within ten (10) days after the first to occur of (i) expiration of the relevant Call Period and
(ii) receipt of a Call Notice from GEI which relates to the purchase of less than all of the Common Stock subject to the Call Option, which Call Notice shall specify the number of remaining
shares of Common Stock to be acquired. In the event Call Notices are delivered by both GEI and the Company and, as a result of miscalculation or similar error, the aggregate number of shares of Common
Stock described in such Call Notices exceeds the aggregate number of shares specified in Section 3.6, the number of shares to be purchased by the Company shall be reduced accordingly. For the
avoidance of doubt, the Company shall be entitled to deliver multiple Call Notices from time to time. 

        Section 3.4    Obligation to Purchase and Sell; Closing.    If GEI or the Company delivers a Call Notice, then
it shall be obligated to purchase, and the relevant Management Holders shall be obligated to sell, the Common Stock described in such Call Notice at the applicable price per share determined in
accordance with the first sentence of Section 3.2 and Section 3.7. The closing of all purchases and sales of Common Stock pursuant to this Article III shall be held at
10:30 a.m., local time, at the principal executive office of the Company in Downers Grove, IL, on the later of (x) the fifth day after final determination of the Fair Market Value of the
shares of Common Stock in accordance with Section 3.7, if such a determination is required pursuant to Section 3.2 and (y) a day specified by GEI or the Company, as applicable, in
the Call Notice, which date shall not be later than the sixtieth day following the expiration of the Call Period and earlier than five days following the delivery by GEI or the Company, as applicable,
of a Call Notice (or at such other time and place as the parties to such purchase and sale may mutually agree). If the aforesaid closing date falls on a day which is not a business day, then the
closing shall be held on the next succeeding business day. In the event a Management Investor has transferred shares of Common Stock to one or more Permitted Transferees and fewer than all of such
shares of Common Stock are to be purchased pursuant to this Article III, then the number of shares of Common Stock to be purchased shall be allocated among the Management Investor and such
Permitted Transferees pro rata based upon the number of shares owned by each of them unless the Management Investor and each such Permitted Transferee deliver a notice to the Company and GEI no later
than the fifth day prior to the closing of such purchase and sale specifying an alternate allocation. 

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        Section 3.5    Delay in Exercise of Call Rights.    In the event a purchase of Common Stock pursuant to this
Article III by GEI or the Company shall be prohibited by law or would cause a default under the terms of any indenture or loan agreement or other instrument to which the Company or any of its
subsidiaries may be a party, the obligations of the Management Investor (and his or her Permitted Transferees, if any) or the Employee Holder, as applicable, GEI and the Company pursuant to this
Article III shall be suspended until the earlier of (i) the date that is 180 days after the delivery of the Call Notice, and (ii) such time as such prohibition first lapses
or is waived and no such default would be caused. 

        Section 3.6    Shares Subject to Call Option.    (a)(1) In the case of a Call Event relating to an
Original Management Investor other than (x) a termination of the Original Management Investor for Cause (as defined below) or (y) a resignation by such Original Management Investor
without Good Reason (as defined below), the aggregate number of shares of Common Stock subject to the Call Option shall equal: 

          (i)  if
the Call Event occurs during the period beginning on (and including) February 24, 2004 and ending on (and including) February 24, 2005, the aggregate
number of shares of Common Stock held by the Original Management Investor and his or her Permitted Transferees, if any; 

         (ii)  if
the Call Event occurs during the period beginning on (and including) February 25, 2005 and ending on (and including) February 24, 2006, eighty percent
(80%) of the aggregate number of shares of Common Stock owned by the Original Management Investor on February 24, 2004; 

        (iii)  if
the Call Event occurs during the period beginning on (and including) February 25, 2006 and ending on (and including) February 24, 2007, sixty percent
(60%) of the aggregate number of shares of Common Stock owned by the Original Management Investor on February 24, 2004; 

        (iv)  if
the Call Event occurs during the period beginning on (and including) February 25, 2007 and ending on (and including) February 24, 2008, forty percent
(40%) of the aggregate number of shares of Common Stock owned by the Original Management Investor on February 24, 2004; 

         (v)  if
the Call Event occurs during the period beginning on (and including) February 25, 2008 and ending on (and including) February 24, 2009, twenty percent
(20%) of the aggregate number of shares of Common Stock owned by the Original Management Investor on February 24, 2004; and 

        (vi)  if
the Call Event occurs during the period beginning on (and including) February 25, 2009, zero. 

For
purposes of this Section 3.6(a)(1), all shares of Common Stock owned by an Original Management Investor and acquired pursuant to an Original Contribution Agreement, a Subscription Agreement
or upon the exercise of options to acquire Common Stock granted contemporaneously with the execution of this Agreement, which options are exercised after the date hereof, shall be deemed to have been
owned by such Management Investor on February 24, 2004. 

        (2)   In
the case of a Call Event relating to an Additional Management Investor other than (x) a termination of the Additional Management Investor for Cause (as defined
below) or (y) a resignation by such Additional Management Investor without Good Reason (as defined below), the aggregate number of shares of Common Stock subject to the Call Option shall equal: 

          (i)  if
the Call Event occurs during the period beginning on (and including) the date of this Agreement and ending on (and including) the first anniversary of the date of
this Agreement, the aggregate number of shares of Common Stock held by the Additional Management Investor and his or her Permitted Transferees, if any; 

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         (ii)  if
the Call Event occurs during the period beginning on (and including) the day after the first anniversary of the date of this Agreement and ending on (and including)
the second anniversary of the date of this Agreement, eighty percent (80%) of the aggregate number of shares of Common Stock owned by the Additional Management Investor on the date hereof; 

        (iii)  if
the Call Event occurs during the period beginning on (and including) the day after the second anniversary of the date of this Agreement and ending on (and
including) the third anniversary of the date of this Agreement, sixty percent (60%) of the aggregate number of shares of Common Stock owned by the Additional Management Investor on the date hereof; 

        (iv)  if
the Call Event occurs during the period beginning on (and including) the day after the third anniversary of the date of this Agreement and ending on (and including)
the fourth anniversary of the date of this Agreement, forty percent (40%) of the aggregate number of shares of Common Stock owned by the Additional Management Investor on the date hereof; 

         (v)  if
the Call Event occurs during the period beginning on (and including) the day after the fourth anniversary of the date of this Agreement and ending on (and including)
the fifth anniversary of the date of this Agreement, twenty percent (20%) of the aggregate number of shares of Common Stock owned by the Additional Management Investor on the date hereof; 

        (vi)  if
the Call Event occurs during the period beginning on (and including) the day after the fifth anniversary of the date of this Agreement, zero. 

For
purposes of this Section 3.6(a)(2), all shares of Common Stock owned by an Additional Management Investor and acquired pursuant to a Subscription Agreement or upon the exercise of
options to acquire Common Stock granted contemporaneously with the execution of this Agreement, which options are exercised after the date hereof, shall be deemed to have been owned by such Additional
Management Investor on the date hereof. 

        (b)   Notwithstanding
anything to the contrary contained in this Agreement, (i) in the case of a Call Event relating to an Employee Holder, the aggregate number of
shares of Common Stock subject to the Call Option shall equal all shares of Common Stock owned by the Employee Holder and (ii) in the case of a Call Event resulting from a termination of a
Management Investor for Cause or a resignation by such Management Investor without Good Reason, the aggregate number of shares of Common Stock subject to the Call Option shall equal all shares of
Common Stock owned by the Management Investor and his or her Permitted Transferees, if any. 

        (c)   With
respect to a particular Management Investor: "Cause" shall have the meaning provided in such Management Investor's
then-current employment agreement with the Company or a subsidiary of the Company, as applicable, or, if such Management Investor does not have a current employment agreement or if "Cause"
is not defined therein, then "Cause" shall mean (A) gross neglect by the Management Investor of his or her duties, (B) the Management
Investor's commission of any act or omission that results in, or that may reasonably be expected to result in, a conviction, plea of no contest or imposition of unadjudicated probation for any felony
or other crime, (C) gross, intentional or negligent misconduct by the Management Investor in connection with the performance of any material portion of his or her duties, (D) material
violation of any rule or policy of the Company or its subsidiaries or (E) the Management Investor's commission at any time of any time of any act of fraud, embezzlement, misappropriation,
misconduct, or breach of fiduciary duty against the Company (or any affiliate or subsidiary thereof, or predecessor thereto or successor thereof); and "Good
Reason" shall have the meaning provided in such Management Investor's then-current employment agreement with the Company or a subsidiary of the Company, as
applicable, or, if such Management Investor does not have a current employment agreement or if "Good Reason" is not defined therein, then "Good Reason"
shall mean (A) any material adverse change by the Company in the Management Investor's job title, duties, responsibility or authority, (B) failure by the Company to pay any material
amount of 

9

 

base
salary or bonus when due to the Management Investor, (C) a reduction in the Management Investor's base salary or a material modification in the Management Investor's right to participate
in any bonus program offered to similarly-situated employees, (D) the termination or denial of the Management Investor's right to participate in employment-related benefits that are offered to
similarly-situated employees, or (E) the Management Investor is required to have his/her principal location of work changed to any location that is in excess of 50 miles from the Management
Investor's principal location of work as of the date hereof; provided that none of the events described in this definition of Good Reason shall
constitute Good Reason unless the Management Investor notifies the Company in writing of the event that is purported to constitute Good Reason (which notice is provided not later than the 30th day
following the occurrence of the event purported to constitute Good Reason) and then only if the Company fails to cure such event within 30 days after the Company's receipt of such written
notice. In the event that there is a dispute between a Management Investor and the Company as to whether "Cause" for termination exists or whether a resignation was for "Good Reason", (x) such
dispute shall be resolved by arbitration in accordance with the terms of such Management Investor's employment agreement or, if the Management Investor does not have a current employment agreement (or
such agreement does not contain an arbitration provision) by arbitration pursuant to Section 10.5 and (y) the payments or deliveries, if any, to be made by GEI, the Company, the
Management Investor and his or her Permitted Transferees, if any, in connection with this Article III shall be delayed until the final resolution of such dispute in such arbitration. 

        Section 3.7    Fair Market Value; Cost.    (a) For purposes of this Article III, the
"Fair Market Value" of each share of Common Stock shall be determined by the Board of Directors of the Company in the exercise of its reasonable
discretion and shall be set as of the date of such determination; provided, however, that such
determination shall not discount the value of such shares either because (i) they are subject to the restrictions set forth in this Agreement, (ii) a public market for such shares does
not exist, or (iii) they constitute only a minority interest in the Company. The Company shall deliver a notice setting forth the determination of the Board of Directors as to Fair Market Value
per share of Common Stock to GEI and the Management Investor (and his or her Permitted Transferees, if any) or the Employee Holder, as applicable, no later than the fifth day prior to the end of the
Call Period. Upon delivery of notice of such Fair Market Value, the Management Investor or Employee Holder, as applicable, shall have ten (10) days in which to notify the Company and GEI in
writing of any disagreement, which notice shall state in reasonable detail the reasons for such disagreement. If no written notice of disagreement is given by the Management Investor or Employee
Holder, the Fair Market Value of the Common Stock as determined by the Board of Directors of the Company shall be conclusive and binding on (x) the Management Investor (and his or her Permitted
Transferees, if any) or the Employee Holder, as the case may be, and (y) GEI and the Company. If written notice is given by the Management Investor or the Employee Holder of a disagreement (a
"Dispute Resolution Notice"), the Company and the Management Investor or the Employee Holder, as applicable, shall have fifteen (15) days to resolve such disagreement. If the Company and such
Management Investor or Employee holder are unable to resolve the disagreement within such fifteen (15) days, then they shall engage an investment banking firm or independent appraiser mutually
acceptable to the Company and the Management Investor or the Employee Holder, as applicable, to determine the Fair Market Value of the Common Stock (which may be higher than, lower than or equal to
the Fair Market Value of the Common Stock as determined by the Board of Directors of the Company). In the event that the Company and the Management Investor or Employee Holder, as applicable, are
unable to agree on an investment banking firm or independent appraiser within ten (10) days following the expiration of the fifteen (15) day period described in the prior sentence, then
they shall each propose two names of investment banking firms or independent appraisers with experience in securities valuation and the name of the investment banking firm or independent appraiser
shall be selected by lot from the four names proposed. The determination of such firm or appraiser shall be made within fifteen (15) days of the engagement thereof and shall be final and
binding upon (i) the Management Investor (and his or 

10

 

her
Permitted Transferees, if any) or the Employee Holder, as applicable, and (ii) GEI and the Company, and shall not be subject to appeal or arbitration. The costs and expenses incurred in
connection with the determination made by the investment banking firm or independent appraiser shall be borne by (i) the Company, in the event the Fair Market Value of the Common Stock
determined by the investment banking firm or independent appraiser is greater than the Fair Market Value of the Common Stock determined by the Board of Directors and (ii) the Management
Investor (and his or her Permitted Transferees) or the Employee Holder, as applicable, in the event the Fair Market Value of the Common Stock determined by the investment banking firm or independent
appraiser is less than or equal to the Fair Market Value of the Common Stock determined by the Board of Directors. In the case of the application of clause (ii) of the preceding sentence, the
purchaser(s) of shares of Common Stock pursuant to Section 3.2 and/or Section 3.3 shall be entitled to deduct and withhold (or, in the event the purchaser is not the Company, deduct and
remit to the Company) the portion of such costs to be borne by the Management Investor (and his or her Permitted Transferees) or the Employee Holder (such costs to be allocated equally among all
shares to be purchased from the Management Investor and his or her Permitted Transferees or the Employee Holder, as applicable). In the event that the closing of the purchase and sale of shares of
Common Stock pursuant to the Call Option has not occurred on or before the two-month anniversary of the date upon which the Board of Directors of the Company determined the Fair Market
Value thereof (unless a Dispute Resolution
Notice has been delivered), then the Board of Directors shall determine the Fair Market Value as of a more recent date (selected in the sole discretion of the Board) and the dispute resolution
procedures set forth in this Section 3.7(a) shall apply to any such further determination of Fair Market Value. Notwithstanding anything in Section 3.7(a) to the contrary, the Fair
Market Value of any Immature Shares shall be determined as of a date that is not less than six months following the date such Immature Shares were first acquired by the Management Investor or Employee
Holder, as the case may be. 

        (b)   Notwithstanding
anything in Section 3.7(a) to the contrary, in the event of delivery of a Tag-Along Notice or a Drag-Along Notice after a
Call Option has arisen with respect to Common Stock held by a Management Investor or Employee Holder but prior to the consummation of the purchase of Common Stock by GEI or the Company pursuant to the
Call Option, the Fair Market Value of the Common Stock shall be deemed to equal (x) in the event such notice relates to a Transfer of Common Stock for cash, the cash price per share of the
relevant class specified in such notice or (y) in the event such notice relates to a Transfer of Common Stock for consideration consisting of consideration other than cash, the Fair Market
Value of the Common Stock shall be determined as follows: 

          (i)  if
the notice specifies consideration consisting of Marketable Securities, then such consideration shall be valued based upon the closing price for such Marketable
Securities on the primary market therefor on the day prior to the date of the notice; and 

         (ii)  if
the notice specifies consideration consisting of assets other than Marketable Securities, including illiquid securities, then the value of such consideration shall
be determined by mutual agreement of the relevant Management Investor or Employee Holder and the Company; provided, that if they cannot agree to such
valuation within 10 business days of the date of the notice, then they shall engage a mutually acceptable investment banking firm or independent appraiser to determine the fair market value of the
consideration as contemplated by Section 3.7(a). The costs and expenses incurred in connection with the determination made by the investment banking firm or independent appraiser shall be borne
by (i) the Company, in the event the Fair Market Value of the consideration determined by the investment banking firm or independent appraiser is greater than the Fair Market Value of such
consideration determined by the Company and (ii) the Management Investor (and his or her Permitted Transferees) or the Employee Holder, as applicable, in the event the Fair Market Value of the
consideration determined by the investment banking firm or independent appraiser is less than or equal to the Fair Market Value of the 

11

 

consideration
determined by the Company. In the case of the application of clause (ii) of the preceding sentence, the purchaser(s) of shares of Common Stock pursuant to Section 3.2
and/or Section 3.3 shall be entitled to deduct and withhold (or, in the event the purchaser is not the Company, deduct and remit to the Company) the portion of such costs to be borne by the
Management Investor (and his or her Permitted Transferees) or the Employee Holder (such costs to be allocated equally among all shares to be purchased from the Management Investor and his or her
Permitted Transferees or the Employee Holder, as applicable). 

        (c)   For
purposes of this Article III, the "Cost" per share of Common Stock means $1.00 per share unless such share of
Common Stock was acquired pursuant to the exercise of an option to purchase Common Stock, in which event the "Cost" per share of such Common Stock shall mean the strike price of the applicable option. 

        Section 3.8    Termination of Call Option.    The provisions of this Article III shall expire upon the
occurrence of a Public Offering Event. 

 
 

ARTICLE IV.
  
    ACTIONS AT CLOSING; OTHER SECURITIES    
    

        Section 4.1    Actions at Closing.    At any closing held pursuant to Article II or Article III
hereof: 

        (a)   the
purchase price for the purchase of Capital Stock shall be paid in cash (by wire transfer of immediately available funds to an account specified in writing by the
recipients thereof at least three (3) business days prior to the date of such closing) or by certified or official bank check. 

        (b)   the
Management Holders of the Capital Stock being sold shall deliver all certificates, if any, which represent the shares of Capital Stock to be sold at such closing,
duly endorsed for transfer with signatures guaranteed (if applicable), to the purchasers thereof and shall authorize the Company (or the Company's transfer agent, if any) to record in the Company's
books and records the transfer to such purchasers of the shares of Capital Stock to be sold, including any shares of Capital Stock not evidenced by certificates. 

        (c)   such
Management Holders shall take all actions the purchasers shall request as necessary to vest in the applicable purchasers all shares of Capital Stock being sold,
whether in certificated or uncertificated form, free and clear of all liens, charges and encumbrances of any kind. 

        Section 4.2    Other Securities.    In the event any capital stock of the Company or any other Person shall be
distributed on, with respect to, or in exchange for shares of Capital Stock as a stock dividend, stock split, spin-off, reclassification or recapitalization, or in connection with any
merger or reorganization, the restrictions, rights and options set forth in this Agreement shall apply with respect
to such other capital stock to the same extent as they are, or would have been applicable, to the Capital Stock on, or with respect to which, such other capital stock was distributed. 

 
 

ARTICLE V.
  
    TAG-ALONG RIGHTS    
    

        Section 5.1    Right to Participate in Sale.    If all previous Transfers (other than Employee Sales) for value
of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock made by the GEI Parties, together with any Transfer for value of Common Stock, Junior Preferred Stock and/or Senior Preferred
Stock proposed to be made by any GEI Party (each such proposed Transfer being referred to herein as a "Tag-Along Sale") would result in the
Transfer, in the aggregate for all such transactions, of more than ten percent (10%) of the Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, outstanding on the
Tag-Along Sale Date, then the GEI Parties shall afford each 

12

 

Management
Holder the opportunity to participate proportionately in such Tag-Along Sale in accordance with this Article V. Each Management Holder shall have a proportionate right,
but not the obligation (except as provided in Article VI), to participate in such Tag-Along Sale. The number of shares of Common Stock, Junior Preferred Stock and/or Senior
Preferred Stock, as applicable, (the "Tag-Along Allotment") that each Management Holder will be entitled to include in such
Tag-Along Sale shall be determined by multiplying (a) the number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, held by such
Management Holder as of the close of business on the day immediately prior to the Tag-Along Notice Date by (b) a fraction (the "Tag-Along
Fraction"), the numerator of which shall equal the number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, proposed by the GEI
Parties to be sold or otherwise disposed of pursuant to the Tag-Along Sale and the denominator of which shall equal the total number of shares of Common Stock, Junior Preferred Stock
and/or Senior Preferred Stock, as applicable, that are beneficially owned by the GEI Parties as of the close of business on the day immediately prior to the Tag-Along Notice Date. For the
avoidance of doubt, the tag-along rights provided in this Article V shall apply only with respect to those classes of Capital Stock as to which the GEI Parties have transferred at
least 10% of the outstanding shares of the relevant class and tag-along rights shall not be triggered with respect to a particular class of Capital Stock as a result of Transfers of any
other class of Capital Stock. 

        Section 5.2    Sale Notice.    GEI shall provide each Management Holder with written notice (the
"Tag-Along Sale Notice") not more than sixty (60) nor less than twenty (20) days prior to the proposed date of the
Tag-Along Sale (the "Tag-Along Sale Date").
Each Tag-Along Sale Notice shall set forth: (i) the number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock proposed to be transferred or sold by the
GEI Parties; (ii) the proposed amount and form of consideration to be paid for such shares and the terms and conditions of payment offered by each proposed purchaser; (iii) the aggregate
number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, held of record by the GEI Parties as of the close of business on the day immediately preceding
the date of the Tag-Along Notice (the "Tag-Along Notice Date"); (iv) such Management Holder's Tag-Along
Allotment assuming such Management Holder elected to sell the maximum number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, as possible;
(v) confirmation that the proposed purchaser or transferee has been informed of the "Tag-Along Rights" provided for in this Article V and has agreed to purchase the Common
Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, in accordance with the terms hereof; and (vi) the Tag-Along Sale Date. 

        Section 5.3    Tag-Along Notice.    (a) If a Management Holder wishes to participate in the
Tag-Along Sale, such Holder shall provide written notice (the "Tag-Along Notice") to GEI within ten (10) days following
the receipt of the Tag-Along Sale Notice. The Tag-Along Notice shall set forth the number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as
applicable, that such Holder elects to include in the Tag-Along Sale, which shall not exceed such Management Holder's Tag-Along Allotment. The Tag-Along Notice
shall also specify the aggregate number of additional shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, owned of record as of the close of business on the
day immediately preceding the Tag-Along Notice Date by such Management Holder, if any, which such Management Holder desires also to include in the Tag-Along Sale
("Additional Shares") in the event there is any under-subscription for the entire amount of all Management Holders' Tag-Along Allotments.
The Tag-Along Notice given by each Management Holder shall constitute such Holder's binding agreement to sell the Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as
applicable, specified in such Tag-Along Notice (including any Additional Shares to the extent such Additional Shares are to be included in the Tag-Along Sale pursuant to the
apportionment described below) on the terms and conditions applicable to the Tag-Along Sale, subject to the provisions of Section 5.4;  provided, however, that in the event that there is any material change in the terms and conditions of
such Tag-Along Sale applicable to any 

13

 

Management
Holder after such Management Holder gives its Tag-Along Notice, then, notwithstanding anything herein to the contrary, such Management Holder shall have the right to withdraw
from participation in the Tag-Along Sale with respect to all of its Capital Stock affected thereby. 

        (b)   If
the aggregate number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, proposed to be included by the Management Holders
in any Tag-Along Sale (without taking into account any Additional Shares) is less than the aggregate Tag-Along Allotments of all of the Management Holders (such difference, the
"Excess Allotment"), then the Excess Allotment shall be allocated among the GEI Parties and each Management Holder who has indicated a desire to sell
Additional Shares pursuant to a Tag-Along Notice pro rata based upon the number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, owned by
each of them as of the close of business on the day immediately prior to the Tag-Along Notice Date; provided, that if application of the
foregoing provision does not result in allocation of the entire Excess Allotment, then the balance shall be allocated among the GEI Parties and each Management Holder with remaining Additional Shares
pro rata based upon the number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, owned by each of them as of the close of business on the day immediately
prior to the Tag-Along Notice Date and so on until the entire Excess Allotment has been allocated. GEI shall notify each Management Holder with Additional Shares to be included in the
Tag-Along Sale of the number of such Additional Shares to be so included no later than the fifth (5th>) day prior to the Tag-Along Sale Date. 

        (c)   If
a Tag-Along Notice is not received by GEI from any Management Holder within the 10-day period specified above, the GEI Parties shall have the
right to sell or otherwise transfer the number of shares specified in the Tag-Along Notice to the proposed purchaser or transferee without any participation by such Management Holder, but
only on terms and conditions which are no more favorable in any material respect to the GEI Parties than as stated in the Tag-Along Notice and only if such Tag-Along Sale
occurs on a date within sixty (60) business days of the Tag-Along Sale Date. If such Tag-Along Sale does not occur within such sixty-day period, the Capital
Stock that was to be subject to such Tag-Along Sale thereafter shall continue to be subject to all of the provisions of this Article V. 

        Section 5.4    Terms of Tag-Along Sale; Cooperation.    Any sales of Capital Stock by a Management
Holder as a result of the "Tag-Along Rights" provided under this Article V shall be on the same terms and conditions as the proposed Tag-Along Sale by the GEI Parties.
The Management Holders shall cooperate in good faith with the GEI Parties and the Company in connection with the consummation of any Tag-Along Sale, including, without limitation, by
executing a document containing representations, warranties, indemnities and agreements as requested by the purchaser in connection with the Tag-Along Sale to the same extent such
representations, warranties, indemnities and agreements apply to the GEI Parties; provided, that, notwithstanding the foregoing, the liability for any
indemnity obligations of any Management Holder under such document shall be several and not joint and several. 

        Section 5.5    Authority to Record Transfer/Delivery of Certificates.    On the Tag-Along Sale
Date, each Management Holder, if a participant in the applicable Tag-Along Sale, (a) authorizes the Company (or the Company's transfer agent, if any) to record in the Company's
books and records the transfer of all of such Management Holder's Capital Stock included in such Tag-Along Sale which are not represented by one or more certificates, from the Management
Holder to the purchaser in the Tag-Along Sale and (b) shall deliver all certificates, if any, which represent Capital Stock owned by such Management Holder included in such
Tag-Along Sale, duly endorsed for transfer with signatures guaranteed (if applicable), to the purchaser in the Tag-Along Sale, in the manner and at the address indicated in the
Tag-Along Notice, in each case against delivery of the purchase price for such shares. In addition, each Management Holder, if a participant in the applicable Tag-Along Sale,
shall take all action as GEI or the purchaser in the Tag-Along Sale shall reasonably request as necessary to vest in 

14

 

the
purchaser in the Tag-Along Sale all Capital Stock owned by such Management Holder included in such Tag Along Sale, whether in certificated or uncertificated form, free and clear of all
liens, charges and encumbrances of any kind. 

        Section 5.6    Exempt Transfers.    The provisions of this Article V shall not apply to (a) any
sale of Capital Stock by a GEI Party in a bona fide underwritten offering of Capital Stock pursuant to an effective registration statement under the Act or, if the Capital Stock is listed or traded on
the New York Stock Exchange, AMEX or the Nasdaq National Market, any bona fide public distribution of Capital Stock by a GEI Party pursuant to Rule 144 thereunder; (b) any bona fide
pledge by a GEI Party of Capital Stock to a commercial bank, savings and loan institution or any other similar lending institution as security for any indebtedness to such lender or any sale upon
foreclosure of any such pledge; (c) any transfer, sale or other disposition of Capital Stock by a GEI Party to any other Person controlled directly or indirectly by Leonard Green &
Partners, L.P. or any of its Affiliates; provided, that such other Person complies with the provisions of Section 1.1 hereof; (d) any
redemption by the Company of its Capital Stock; provided, that such redemption is made pro rata among all holders of the class of Capital Stock being
redeemed; or (e) any GEI Distribution (as defined in Article XI). 

        Section 5.7    Termination of Tag-Along Rights.    The provisions of this Article V shall
expire upon the occurrence of a Public Offering Event. 

 
 

ARTICLE VI.
  
    DRAG-ALONG SALES    
    

        Section 6.1    Right to Require Sale.    Notwithstanding any other provision of this Agreement, if any GEI
Party receives a bona fide arms' length offer in writing from a third Person or third Persons who are not Affiliates of any GEI Party (a "Third Party")
(a) to purchase 100% of the shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock held by the GEI Parties; (b) to purchase 50% or more of the total outstanding
Shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock; or (c) to effect a business combination of the Company with such Third Party or the purchase or other acquisition
of all or substantially all the assets of the Company by such Third Party (any of the transactions described in clauses (a), (b) and (c), an "Acquisition
Proposal"), and any GEI Party desires to accept or cause the Company to accept such Acquisition Proposal, then, upon the demand of GEI, each Management Holder shall be
required, as the case may be (x) to sell to such Third Party a number of shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock (as applicable), if any, equal to the
number of shares (which may be all shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock owned by such Management Holder) specified in the applicable Drag-Along
Notice (as defined below), for the same consideration and on the same purchase terms and conditions as the GEI Parties have agreed to with such Third Party and (y) to vote all of the Capital
Stock beneficially owned by such Management Holder in favor of such Acquisition Proposal and take all other necessary or desirable actions within their control (including, without limitation, by
attending meetings in person or by proxy for the purpose of obtaining a quorum, executing written consents in lieu of meetings and refraining from exercising appraisal rights with respect to any such
Acquisition Proposal), to cause the approval of such Acquisition Proposal. For the avoidance of doubt, clause (x) above does not require a Management Holder to sell (i) Common Stock
unless a GEI Party is selling Common Stock, (ii) Senior Preferred Stock unless a GEI Party is selling Senior Preferred Stock, or (iii) Junior Preferred Stock unless a GEI Party is
selling Junior Preferred Stock. 

        Section 6.2    Drag-Along Notice.    Prior to consummating any Acquisition Proposal, if GEI elects
to exercise the option described in this Article VI, GEI shall provide each Management Holder with written notice (the "Drag-Along
Notice") not more than sixty (60) nor less than twenty (20) days prior to the proposed closing date (the "Drag-Along Sale
Date") therefor. The Drag-Along Notice shall be 

15

 

accompanied
by a copy of any written agreement relating to the Acquisition Proposal and shall set forth, if applicable: (i) the proposed amount and form of consideration to be paid per share of
Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, and the terms and conditions of payment offered by the Third Party; (ii) the aggregate number of shares of
Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, held by the GEI Parties as of the close of business on the day prior to the date of the Drag-Along
Notice; (iii) the Drag-Along Sale Date; and (iv) confirmation that the Third Party has agreed to purchase the Management Holder's Capital Stock in accordance with the terms
hereof. 

        Section 6.3    Authority to Record Transfer/Delivery of Certificates.    On the Drag-Along Sale
Date, each Management Holder, if a participant in the applicable Drag-Along Sale, (a) authorizes the Company (or the Company's transfer agent, if any) to record in the Company's
books and records the transfer of all of such Management Holder's Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, included in such Drag-Along Sale which
are not represented by one or more certificates, from the Management Holder to the purchaser in the Drag-Along Sale and (b) shall deliver all certificates, if any, which represent
Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, owned by such Management Holder included in such Drag-Along Sale, duly endorsed for transfer with
signatures guaranteed, to the purchaser in the Drag-Along Sale, in the manner and at the address indicated in the Drag-Along Notice, in each case against delivery of the
purchase price for such shares. In addition, each Management Holder, if a participant in the applicable Drag-Along Sale, shall take all action as GEI or the purchaser in the
Drag-Along Sale shall request as necessary to vest in the purchaser in the Drag-Along Sale all Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as
applicable, owned by such Management Holder included in such Drag Along Sale, whether in certificated or uncertificated form, free and clear of all liens, charges and encumbrances of any kind. 

        Section 6.4    Consideration.    The provisions of this Article VI shall apply regardless of the form of
consideration received in the Drag-Along Sale. 

        Section 6.5    Cooperation.    The Management Holders shall cooperate in good faith with the GEI Parties in
connection with the consummation of the Drag-Along Sale, including, without limitation, by executing a document containing representations, warranties, indemnities and agreements as
requested by any Third Party in connection with the Drag-Along Sale to the same extent such representations, warranties, indemnities and agreements apply to the GEI Parties;  provided, that,
notwithstanding the foregoing, the liability for any indemnity obligations of any Management Holder under such document shall be several
and not joint and several. 

        Section 6.6    Termination of Drag-Along Rights.    The provisions of this Article VI shall
expire upon the occurrence of a Public Offering Event. 

 
 

ARTICLE VII.
  
    REGISTRATION RIGHTS    
    

        Section 7.1    Definitions.    For purposes of this Agreement: 

        (a)   "Commission" means the United States Securities and Exchange Commission or any other federal agency at the time
administering the Securities Act. 

        (b)   "Company Securities" means Other Securities sought to be included in a registration for the Company's account. 

        (c)   "Exchange Act" means the Securities Exchange Act of 1934, as amended, together with the rules and regulations promulgated
by the Commission thereunder. 

16

 

        (d)   "GEI Transferee" means any Person to whom GEI has transferred Registrable Securities together with the right to exercise
one or more Demands pursuant to Section 7.2 and/or to participate in registrations effected by the Company pursuant to Section 7.3. 

        (e)   "Holders" means GEI, the GEI Transferees, the Management Holders and their Permitted Transferees. 

        (f)    "Other Securities" means securities of the Company sought to be included in a registration other than Registrable
Securities. 

        (g)   "Public Offering Event" means the first date after which the Company has completed one or more public offerings of Common
Stock in an aggregate offering amount of at least fifty million dollars ($50,000,000) or as a result of which at least fifteen percent (15%) of the Common Stock (after giving effect to such offerings)
is publicly traded. 

        (h)   "Registrable Securities" means shares of Capital Stock and other securities described in Section 4.2 owned by any
Holder. 

        (i)    "Registration Expenses" means any and all expenses incident to performance of or compliance with any registration of
securities pursuant to this Article VII, including, without limitation, (i) the fees, disbursements and expenses of the Company's counsel and accountants; (ii) all expenses,
including filing fees, in connection with the preparation, printing and filing of the registration statement, any preliminary prospectus or final prospectus, any other offering document and amendments
and supplements thereto and the mailing and delivering of copies thereof to any underwriters and dealers; (iii) the cost of printing or producing any underwriting agreements and blue sky or
legal investment memoranda and any other documents in connection with the offering, sale or delivery of the securities to be disposed of; (iv) all expenses in connection with the qualification
of the securities to be disposed of for offering and sale under state securities laws, including the fees and disbursements of counsel for the underwriters and the Selling Holders in connection with
such qualification and in connection with any blue sky and legal investment surveys; (v) the filing fees incident to securing any required review by the National Association of Securities
Dealers, Inc. ("NASD") of the terms of the sale of the securities to be disposed of; (vi) transfer agents' and registrars' fees and
expenses and the fees and expenses of any other agent or trustee appointed in connection with such offering; (vii) all security engraving and security printing expenses; (viii) all fees
and expenses payable in connection with the listing of the securities on any securities exchange or automated interdealer quotation system or the rating of such securities; (ix) all expenses
with respect to road shows that the Company is obligated to pay pursuant to Section 7.7(p); (x) the reasonable fees and expenses of one counsel for GEI and the other holders of
Registrable Securities incurred in connection with any registration hereunder, such counsel to be selected by GEI (or, if GEI is not a Selling Holder, by the two Selling Holders who have requested the
largest number of shares of Common Stock to be included in the registration (or, if no shares of Common Stock are to be included in the registration, the largest number of other Registrable
Securities); provided, that selection of such counsel shall be reasonably satisfactory to the Company); and (xi) any other fees and disbursements
of underwriters customarily paid by the sellers of securities, but excluding underwriting discounts and commissions and transfer taxes, if any (which underwriting discounts and commissions and
transfer taxes shall be borne by each participant in a particular offering and, if selling securities in such offering, the Company, pro rata in accordance with the total amount of securities sold in
such offering by each such Person in accordance with Section 7.6). 

        (j)    "Selling Holders" means, with respect to any registration statement, any Holder whose Registrable Securities are included
therein. 

        (k)   "Shelf Underwritten Offering" means an underwritten offering of Registrable Securities by a Holder pursuant to a
take-down from a Shelf Registration Statement in accordance with Section 7.4(e). 

17

 

        Section 7.2    GEI Demand Rights.    (a) Subject to the terms and conditions of this Agreement, upon
written notice by GEI (a "Demand") at any time requesting that the Company effect the registration (a "Demand
Registration") under the Securities Act of any or all of the Registrable Securities held by GEI, which Demand shall specify the number and type of such Registrable Securities
to be registered and the intended method or methods of disposition of such Registrable Securities, the Company shall use its best efforts to effect the registration under the Securities Act and
applicable state securities laws of
such Registrable Securities for disposition in accordance with the intended method or methods of disposition stated in such Demand. There shall be no limit to the number of occasions on which GEI may
make Demands, including with respect to requests for the filing of a Shelf Registration Statement. In connection with the Transfer of Registrable Securities to any Person, GEI may assign (subject to
such limitations or qualifications as GEI may determine) (x) the right to exercise any number of Demands pursuant to this Section 7.2(a) and (y) the right to participate in any
registration pursuant to the terms of Section 7.3. In the event of any such assignment, references to GEI in this Section 7.2(a) and in Section 7.4(a) shall be deemed to refer to
the GEI Transferee, as appropriate. GEI shall give prompt written notice of any such assignment to the Company. 

        (b)    Company Blackout Rights.    (i) With respect to any registration statement filed, or to be filed,
pursuant to this Section 7.2, if (A) the Company determines in good faith that such registration would cause the Company to disclose material non-public information which
disclosure (x) would be required to be made in any registration statement so that such registration statement would not be materially misleading, (y) would not be required to be made at
such time but for the filing or effectiveness of such registration statement and (z) would be materially detrimental to the Company or would materially interfere with any material financing,
acquisition, corporate reorganization or merger involving the Company and any of its subsidiaries and that, as a result of such potential disclosure or interference, it is in the best interests of the
Company to defer the filing or effectiveness of such registration statement at such time, and (B) the Company promptly furnishes to GEI and any other Selling Holders a certificate signed by the
chief executive officer of the Company to that effect, then the Company shall have the right to defer such filing or effectiveness for the period necessary, as determined by the Board of Directors of
the Company in good faith, provided, that such deferral, together with any other deferral or suspension of the Company's obligations under
Section 7.2 or Section 7.4, shall not be effected for a period of more than ninety (90) days, in the aggregate, for all such deferrals or suspensions over any twelve-month period.
The Company shall promptly notify the Selling Holders of the expiration of any period during which it exercised its rights under this Section 7.2(b). The Company agrees that, in the event it
exercises its rights under this Section 7.2(b), it shall, as promptly as practicable following the expiration of the applicable deferral period, file or update and use its reasonable best
efforts to cause the effectiveness of, as applicable, the applicable deferred registration statement. 

        (c)    Fulfillment of Registration Obligations.    Notwithstanding any other provision of this Agreement, a
registration requested pursuant to this Section 7.2 shall not be deemed to have been effected (i) unless it has become effective, (ii) if after it has become effective such
registration is interfered with by any stop order, injunction or other order or requirement of the Commission or other governmental agency or court for any reason other than a misrepresentation or an
omission by GEI or a GEI Transferee and, as a result thereof, the Registrable Securities requested to be registered cannot be completely distributed in accordance with the plan of distribution set
forth in the related registration statement; provided, that if such registration is a shelf registration pursuant to Section 7.4, such
registration shall be deemed to have been effected if such registration statement remains effective for the period specified in Section 7.4, (iii) if not a shelf registration and the
registration does not contemplate an underwritten offering, if it does not remain effective for at least one hundred eighty (180) days (or such shorter period as will terminate when all
securities covered by such registration statement have been sold or withdrawn); or if not a shelf registration and such registration statement contemplates an underwritten offering, if it does not
remain effective for at least one hundred eighty 

18

 

(180) days
plus such longer period as, in the opinion of counsel for the underwriter or underwriters, a prospectus is required by law to be delivered in connection with the sale of Registrable
Securities by an underwriter or dealer or (iv) in the event of an underwritten offering, if the conditions to closing specified in the purchase agreement or underwriting agreement entered into
in connection with such registration are not satisfied or waived other than by reason of some wrongful act or omission by GEI or a GEI Transferee. 

        Section 7.3    Piggyback Registration Rights.    (a) In the event that the Company at any time proposes
or is required to register any of its Capital Stock or any other securities under the Securities Act (including pursuant to Section 7.2 hereof), whether or not for sale for its own account, in
a manner that would permit registration of Registrable Securities for sale for cash to the public under the Securities Act, subject to the last sentence of this Section 7.3(a), it shall at each
such time give prompt written notice (the "Piggyback Notice") to each Holder of its intention to do so, which Piggyback Notice shall specify the number
and class or classes (or type or types) of Registrable Securities to be registered. Upon the written request of any Holder made within fifteen (15) business days after receipt of the Piggyback
Notice by such Person (which request shall specify the number of Registrable Securities intended to be disposed of), subject to the other provisions of this Article VII, the Company shall
effect, in connection with the registration of such Capital Stock or other securities, the registration under the Securities Act of all Registrable Securities which the Company has been so requested
to register; provided, that in no event shall the Company be required to register pursuant to this Section 7.3 any securities of a class or type
other than the classes or types described in the Piggyback Notice. Notwithstanding anything to the contrary contained in this Section 7.3, the Company shall not be required to effect any
registration of Registrable Securities under this Section 7.3 incidental to the registration of any of its securities on Forms S-4 or S-8 (or any similar or successor
form providing for the registration of securities in connection with mergers, acquisitions, exchange offers, subscription offers, dividend reinvestment plans or stock option or other executive or
employee benefit or compensation plans) or any other form that would not be available for registration of Registrable Securities. 

        (b)    Determination Not to Effect Registration.    If at any time after giving such Piggyback Notice and prior to the
effective date of the registration statement filed in connection with such registration the Company shall determine for any reason (including the withdrawal by any Holder exercising a Demand) not to
register the securities originally intended to be included in such registration, the Company may, at its election, give written notice of such determination to the Selling Holders and thereupon the
Company shall be relieved of its obligation to register such Registrable Securities in connection with the registration of securities originally intended to be included in such registration, without
prejudice, however, to the right of GEI or a GEI Transferee immediately to request that such registration be effected as a registration under Section 7.2 (including a shelf registration under
Section 7.4) to the extent permitted thereunder. 

        (c)    Cutbacks in Company Offering.    If the registration referred to in the first sentence of Section 7.3(a)
is to be an underwritten registration on behalf of the Company, and the lead underwriter or managing underwriter advises the Company in writing (with a copy to each Person participating in such
registration) that, in such firm's good faith view, the number of Other Securities and Registrable Securities requested to be included in such registration exceeds the number which can be sold in such
offering without being likely to have a significant adverse effect upon the price, timing or distribution of the offering and sale of the Other Securities and Registrable Securities then contemplated,
the Company shall include in such registration: 

          (i)  first, all Company Securities; and 

         (ii)  second, Registrable Securities and Other Securities that are requested to be included in such registration pursuant to
this Section 7.3 and the terms of any other registration rights 

19

 

agreement
to which the Company is a party that can be sold without having the adverse effect referred to above, pro rata on the basis of the relative number of such Registrable Securities and Other
Securities owned by the Persons seeking such registration. 

        (d)    Cutbacks in Other Offerings.    If the registration referred to in the first sentence of Section 7.3(a)
is to be an underwritten registration other than on behalf of the Company, and the lead underwriter or managing underwriter advises the Persons participating in such registration (with a copy to the
Company) that, in such firm's good faith view, the number of Registrable Securities and Other Securities requested to be included in such registration exceeds the number which can be sold in such
offering without being likely to have a significant adverse effect upon the price, timing or distribution of the offering and sale of the Registrable Securities and Other Securities then contemplated,
the Company shall include in such registration: 

          (i)  first, the Other Securities held by any holder thereof with a contractual right to include such Other Securities in such
registration prior to any other Person; and 

         (ii)  second, Registrable Securities and Other Securities (other than Company Securities) that are requested to be included in
such registration pursuant to this Section 7.3 and the terms of any other registration rights agreement to which the Company is a party that can be sold without having the adverse effect
referred to above, pro rata on the basis of the relative number of such Registrable Securities and Other Securities owned by the Persons seeking such registration. 

        (e)    Expiration.    Notwithstanding any other provision of this Agreement, the right of any Management Holder to
participate in a registration pursuant to this Section 7.3 shall expire at such time as all Registrable Securities held by such Management Holder are eligible to be sold to the public pursuant
to Rule 144 without limitation as a result of the volume restrictions set forth therein. 

        Section 7.4    Shelf Registration.    (a) General;
Duration. GEI shall have the right at any time, and from time to time, to request, in connection with delivery of a Demand Notice, that the Company prepare and file with the
Commission a "shelf" registration statement (the "Shelf Registration Statement") on the appropriate form for an offering to be made, covering the
Registrable Securities requested to be included therein, on a continuous or delayed basis pursuant to Rule 415 under the Securities Act (or any successor rule or similar provision then in
effect) in the manner or manners designated by GEI (including, without limitation, one or more underwritten offerings). Subject to Section 7.7(b), the Company shall use its reasonable best
efforts to have the Shelf Registration Statement declared effective by the Commission as soon as practicable and to keep such Shelf Registration Statement continuously effective and free of material
misstatements or omissions (including the preparation and filing of any amendments and supplements necessary for that purpose) until the earlier of (i) the date on which GEI and all other
Holders have consummated the sale of all Registrable Securities registered under the Shelf Registration Statement or (ii) twelve months from the date the Shelf Registration Statement first
became effective, subject to extension (A) pursuant to Section 7.4(b)(ii) or (B) for any period of time during which the offering of Registrable Securities pursuant to such
Shelf Registration Statement is interfered with by a stop order, injunction or other order or requirement of the Commission or any other governmental agency or court. 

        (b)    Company Blackout Rights.    

        (i)    Prior to Effectiveness.    With respect to any Shelf Registration Statement filed, or to be filed, pursuant to
this Section 7.4, (x) if the Company determines in good faith that such registration would cause the Company to disclose material non-public information which disclosure
(i) would be required to be made in any registration statement so that such registration statement would not be materially misleading, (ii) would not be required to be made at such time
but for the filing or effectiveness of such registration statement and (iii) would be materially detrimental to the Company or would materially interfere with any material financing,
acquisition, corporate 

20

 

reorganization
or merger involving the Company and any of its subsidiaries and that, as a result of such potential disclosure or interference, it is in the best interests of the Company to defer the
filing or effectiveness of such Shelf Registration Statement at such time, and (y) the Company promptly furnishes to GEI and any other Persons participating in such registration a certificate
signed by the chief executive officer of the Company to that effect, then the Company shall have the right to defer such filing or effectiveness,  provided, that such deferral, together with any other
deferral or suspension of its obligations under Section 7.2 or Section 7.4, shall
not be effected for a period of more than ninety (90) days, in the aggregate, for all such deferrals or suspensions over any twelve-month period. The Company shall promptly notify the Selling
Management Holders of the expiration of any period during which it exercised its rights under this Section 7.4(b)(i). The Company agrees that, in the event it exercises its rights under this
Section 7.4(b)(i), it shall, as promptly as practicable following expiration of the applicable deferral period, file or update and use its reasonable best efforts to cause the effectiveness of,
as applicable, the applicable deferred Shelf Registration Statement. 

        (ii)    Following Effectiveness.    Following effectiveness of any Shelf Registration Statement pursuant to this
Section 7.4, (x) if the Company determines in good faith that the availability of the Shelf Registration Statement for use would cause the Company to disclose material
non-public information which disclosure (i) would be required to be made in any registration statement so that such registration statement would not be materially misleading,
(ii) would not be required to be made at such time but for the continued use of such registration statement and (iii) would be materially detrimental to the Company or would materially
interfere with any material financing, acquisition, corporate reorganization or merger involving the Company or any of its Subsidiaries and that, as a result of such potential disclosure or
interference, it is in the best interests of the Company to suspend the use of such Shelf Registration Statement at such time, and (y) the Company promptly furnishes to GEI and each other
Person participating in such Shelf Registration Statement a certificate signed by the chief executive officer of the Company to that effect, then the Company shall have the right to suspend the use of
such Shelf Registration Statement, provided, that such suspension, together with any other suspension or deferral of its obligations under
Section 7.2 or Section 7.4, shall not be effected for a period of more than ninety (90) days, in the aggregate, for all such suspensions or deferrals over any twelve-month period.
The Company agrees that, in the event it exercises its rights under this Section 7.4(b)(ii), it shall, as promptly as practicable following expiration of the applicable suspension period,
update the suspended Shelf Registration Statement as may be necessary to permit the Selling Holders to resume use thereof in connection with the offer and sale of their Registrable Securities in
accordance with applicable law. The minimum period of time during which the applicable Shelf Registration Statement must remain effective pursuant to Section 7.4(a) shall be extended by the
number of days during the period from and including the date of delivery to GEI and the Selling Holders of the certificate contemplated by the first sentence of this
Section 7.4(b)(ii) and ending on the date that the Company gives notice as provided herein that such suspension has ended. 

        (c)    Supplements and Amendments.    The Company agrees, if necessary, to supplement or amend the Shelf Registration
Statement, as required by the rules, regulations or instructions applicable to the registration form used by the Company for such Shelf Registration Statement or by the Securities Act or as otherwise
required by this Agreement, and shall use its reasonable best efforts to have such supplements and amendments declared effective, if required, as soon as practicable after filing. 

        (d)    Fulfillment of Registration Obligations.    A registration will not be deemed to have been effected pursuant to
a Shelf Registration Statement unless (x) the provisions of Section 7.2(c) and 7.4(a) are fulfilled with respect to such Shelf Registration Statement and (y) the Shelf
Registration Statement with respect thereto has remained effective for the minimum period of time required by Section 7.4(a), as extended as provided in Section 7.4(a). 

21

 

        (e)    Shelf Underwritten Offerings.    At any time that a Shelf Registration Statement is effective, if GEI or a GEI
Transferee delivers a notice to the Company (a "Shelf Underwriting Notice") stating that it intends to effect a Shelf Underwritten Offering of all or
part of its Registrable Securities included by it on the Shelf Registration Statement and stating the aggregate offering price and/or number of the Registrable Securities to be included in the Shelf
Underwritten Offering, then the Company shall amend or supplement the Shelf Registration Statement as may be necessary in order to enable such Registrable Securities to be distributed pursuant to the
Shelf Underwritten Offering (taking into account the inclusion of Registrable Securities and Other Securities by any Holders or holders of Other Securities pursuant to this Section 7.4(e) or
the terms of any other registration rights agreement to which the Company may be a party). In connection with any Shelf Underwritten Offering: 

          (i)  the
Company shall deliver a copy of the Shelf Underwriting Notice to all Holders and permit each such Holder to include its Registrable Securities on the Shelf
Registration Statement in the Shelf Underwritten Offering if such Holder seeking to so include Registrable Securities notifies GEI and the Company of such request, specifying the aggregate amount of
Registrable Securities to be included, within five business days after receipt of the Shelf Underwriting Notice thereby; provided, that in no event
shall the Company be required to include pursuant to this Section 7.4(e) any securities of a class or type other than the classes or types described in the Shelf Underwriting Notice; and 

         (ii)  if
the lead or managing underwriter of a proposed Shelf Underwritten Offering informs in writing GEI and the other Holders participating in such offering (with a copy
to the Company) that, in its good faith view, the number of securities of such class requested to be included in such offering exceeds the number which can be sold in such offering without being
likely to have a significant adverse effect on the price, timing or distribution of the offering and sale of the Registrable Securities and Other Securities to be sold in such offering, then
(A) the number of Registrable Securities and Other Securities which will be included in the Shelf Underwritten Offering shall only be that number which, in the good faith opinion of such lead
or managing underwriter, can be included without being likely to have a significant adverse effect on the price, timing or distribution of the offering and the
sale of the Registrable Securities and Other Securities then contemplated, and (2) each Holder shall be entitled to include Registrable Securities or Other Securities in the Shelf Underwritten
Offering in the manner set forth in Section 7.3(d) with respect to allocations in a requested registration. 

        Section 7.5    Selection of Underwriters.    In the event that any registration pursuant to Section 7.2
or offering under a registration pursuant to Section 7.4 shall involve, in whole or in part, an underwritten offering, GEI shall have the right to designate the underwriter or underwriters (or,
if GEI is not a Selling Holder, the two Selling Holders who have requested the largest number of shares of Common Stock to be included in the registration (or, if no shares of Common Stock are to be
included in the registration, the largest number of other Registrable Securities) shall have such right; provided, that selection of such underwriters
shall be reasonably satisfactory to the Company). 

        Section 7.6    Withdrawal Rights; Expenses.    (a) A Holder may withdraw all or any part of its
Registrable Securities from any registration (including a registration effected pursuant to Section 7.2) by giving written notice to the Company of its request to withdraw at any time. Except
in the case of a withdrawal of Registrable Securities made within thirty (30) days of receipt by such Holder of a certificate or notice from the Company that it will defer the filing or
effectiveness of a registration statement pursuant to Section 7.2(b) or Section 7.4(b), the Company shall be entitled to reimbursement for any Commission registration fees incurred by
the Company in connection with the registration of the Registrable Securities so withdrawn (unless such registration fees can be used in connection with the registration of other securities by the
Company, including in connection with a future registration). In the case of a withdrawal prior to the effective date of a registration statement, any Registrable 

22

 

Securities
so withdrawn shall be reallocated among the remaining participants in accordance with the applicable provisions of this Agreement. 

        (b)   Except
as provided herein, the Company shall pay all Registration Expenses with respect to a particular offering (or proposed offering). Except as provided herein each
Holder and the Company shall be responsible for its own fees and expenses of counsel and financial advisors and their internal administrative and similar costs, as well as their respective pro rata
shares of underwriters' commissions and discounts, which shall not constitute Registration Expenses. 

        Section 7.7    Registration and Qualification.    If and whenever the Company is required to effect the
registration of any Registrable Securities under the Securities Act as provided in this Article VII, the Company shall as promptly as practicable: 

        (a)    Registration Statement.    Prepare and file a registration statement under the Securities Act relating
to the Registrable Securities to be offered and use its reasonable best efforts to cause such registration statement to become effective as promptly as practicable thereafter; furnish to the lead
underwriter or underwriters, if any, and to the Holders who have requested that Registrable Securities be covered by
such registration statement, prior to the filing thereof with the Commission, a copy of the registration statement, and each amendment thereof, and a copy of any prospectus, and each amendment or
supplement thereto (excluding amendments caused by the filing of a report under the Exchange Act), and shall use its reasonable best efforts to reflect in each such document, when so filed with the
Commission, such comments as such Persons reasonably may on a timely basis propose; 

        (b)    Amendments; Supplements.    Prepare and file with the Commission such amendments and supplements to such
registration statement and the prospectus used in connection therewith as may be (i) reasonably requested by any Selling Holder (to the extent such request relates to information relating to
such Selling Holder), or (ii) necessary to keep such registration statement effective and to comply with the provisions of the Securities Act with respect to the disposition of all Registrable
Securities until the earlier of (A) such time as all of such Registrable Securities have been disposed of in accordance with the intended methods of disposition set forth in such registration
statement and (B) if a shelf registration, the expiration of the applicable period specified in Section 7.4(a) and, if not a shelf registration, the applicable period specified in
Section 7.2(c)(iii); provided, that any such required period provided for in Section 7.4(a) or this 7.7(b) shall be extended for such
number of days (x) during any period from and including the date any written notice contemplated by paragraph (f) below is given by the Company until the date on which the Company
delivers to the Selling Holders the supplement or amendment contemplated by paragraph (f) below or written notice that the use of the prospectus may be resumed, as the case may be, and
(y) during which the offering of Registrable Securities pursuant to such registration statement is interfered with by any stop order, injunction or other order or requirement of the Commission
or any other governmental agency or court or by actions taken by the Company pursuant to Section 7.4(b)(ii); provided,  further, that the Company will
have no obligation to a Selling Holder participating on a "piggyback" basis in a registration statement that has become
effective to keep such registration statement effective for a period beyond one hundred twenty (120) days from the effective date of such registration statement. 

        (c)    Copies.    Furnish to the Selling Holders and to any underwriter of such Registrable Securities such number of
conformed copies of such registration statement and of each such amendment and supplement thereto (in each case including all exhibits), such number of copies of the prospectus included in such
registration statement (including each preliminary prospectus and any summary prospectus), in conformity with the requirements of the Securities Act, such documents incorporated by reference in such
registration statement or prospectus, and such other documents, as such Selling Holders or such underwriter may reasonably request, and upon request a copy of any and all transmittal letters or other
correspondence to or received from, the Commission or any other 

23

 

governmental
agency or self-regulatory body or other body having jurisdiction (including any domestic or foreign securities exchange) relating to such offering; 

        (d)    Blue Sky.    Use its reasonable best efforts to register or qualify all Registrable Securities covered by such
registration statement under the securities or blue sky laws of such U.S. jurisdictions as any Selling Holder or any underwriter of such Registrable Securities shall request, and use its reasonable
best efforts to obtain all appropriate registrations, permits and consents in connection therewith, and do any and all other acts and things which may be necessary or advisable to enable the Selling
Holders or any
such underwriter to consummate the disposition in such jurisdictions of its Registrable Securities covered by such registration statement; provided,
that the Company shall not for any such purpose be required to qualify generally to do business as a foreign corporation in any such jurisdiction wherein it is not so qualified or to consent to
general service of process in any such jurisdiction; 

        (e)    Delivery of Certain Documents.    (i) Furnish to each Selling Holder and to any underwriter of such
Registrable Securities an opinion of counsel for the Company (which opinion (in form, scope and substance) shall be reasonably satisfactory to the managing underwriters, if any, or, in the case of a
non-underwritten offering, to the Selling Holders) addressed to each Selling Holder and any underwriter of such Registrable Securities and dated the date of the closing under the
underwriting agreement (if any) (or if such offering is not underwritten, dated the effective date of the applicable registration statement) covering the matters customarily covered in opinions
requested in sales of securities or underwritten offerings, (ii) furnish to each Selling Holder and any underwriter of such Registrable Securities a "cold comfort" and "bring-down"
letter addressed to each Selling Holder and any underwriter of such Registrable Securities and signed by the independent public accountants who have audited the financial statements of the Company
included in such registration statement, in each such case covering substantially the same matters with respect to such registration statement (and the prospectus included therein) as are customarily
covered in accountants' letters delivered to underwriters in underwritten public offerings of securities and such other matters as any Selling Holder may reasonably request and, in the case of such
accountants' letter, with respect to events subsequent to the date of such financial statements and (iii) cause such authorized officers of the Company to execute customary certificates as may
be requested by any Selling Holder or any underwriter of such Registrable Securities; 

        (f)    Notification of Certain Events; Corrections.    Promptly notify the Selling Holders and any underwriter of such
Registrable Securities in writing (i) of the occurrence of any event as a result of which the registration statement or the prospectus included in such registration statement, as then in
effect, includes an untrue statement of a material fact or omits to state any material fact required to be stated therein or necessary to make the statements therein, in light of the circumstances
under which they were made, not misleading, (ii) of any request by the Commission or any other regulatory body or other body having jurisdiction for any amendment of or supplement to any
registration statement or other document relating to such offering, and (iii) if for any other reason it shall be necessary to amend or supplement such registration statement or prospectus in
order to comply with the Securities Act and, in any such case as promptly as reasonably practicable thereafter, prepare and file with the Commission an amendment or supplement to such registration
statement or prospectus which will correct such statement or omission or effect such compliance; 

        (g)    Notice of Effectiveness.    Notify the Selling Holders and the lead underwriter or underwriters, if any, and
(if requested) confirm such advice in writing, as promptly as reasonably practicable after notice thereof is received by the Company (i) when the applicable registration statement or any
amendment thereto has been filed or becomes effective and when the applicable prospectus or any amendment or supplement thereto has been filed, (ii) of any written comments by the Commission,
(iii) of the issuance by the Commission of any stop order suspending the effectiveness of such registration statement or any order preventing or suspending the use of any preliminary or final 

24

 

prospectus
or the initiation or threat of any proceedings for such purposes and (iv) of the receipt by the Company of any notification with respect to the suspension of the qualification of the
Registrable Securities for offering or sale in any jurisdiction or the initiation or threat of any proceeding for such purpose; 

        (h)    Stop Orders.    Use its reasonable best efforts to prevent the entry of, and use its reasonable best efforts to
obtain as promptly as reasonably practicable the withdrawal of, any stop order with respect to the applicable registration statement or other order suspending the use of any preliminary or final
prospectus; 

        (i)    Plan of Distribution.    Promptly incorporate in a prospectus supplement or post-effective
amendment to the applicable registration statement such information as the lead underwriter or underwriters, if any, and the Selling Holders holding a majority of each class of Registrable Securities
being sold agree (with respect to the relevant class) should be included therein relating to the plan of distribution with respect to such class of Registrable Securities; and make all required
filings of such prospectus supplement or post-effective amendment as promptly as reasonably practicable after being notified of the matters to be incorporated in such prospectus supplement
or post-effective amendment; 

        (j)    Other Filings.    Use its reasonable best efforts to cause the Registrable Securities covered by the applicable
registration statement to be registered with or approved by such other governmental agencies or authorities as may be necessary to enable the seller or sellers thereof or the underwriter or
underwriters, if any, to consummate the disposition of such Registrable Securities; 

        (k)    NASD Compliance.    Cooperate with each Selling Holder and each underwriter or agent, if any, participating in
the disposition of such Registrable Securities and their respective counsel in connection with any filings required to be made with the NASD; 

        (l)    Shelf Amendments.    Upon the request of any Selling Holder, promptly amend any Shelf Registration Statement or
take such other action as may be necessary to de-register, remove or withdraw all or a portion of the Selling Holder's Registrable Securities from a Shelf Registration Statement, as
requested by such Selling Holder; 

        (m)    Listing.    Use its reasonable best efforts to cause all such Registrable Securities registered pursuant to
such registration to be listed and remain on each securities exchange and automated interdealer quotation system on which identical securities issued by the Company are then listed; 

        (n)    Transfer Agent; Registrar; CUSIP Number.    Provide a transfer agent and registrar for all Registrable
Securities registered pursuant to such registration and a CUSIP number for all such Registrable Securities, in each case not later than the effective date of the applicable registration statement; 

        (o)    Compliance; Earnings Statement.    Otherwise use its reasonable best efforts to comply with all applicable
rules and regulations of the Commission, and make available to the public, as soon as reasonably practicable, an earnings statement covering the period of at least twelve months, but not more than
eighteen months, beginning with the first month after the effective date of the applicable registration statement, which earnings statement shall satisfy the provisions of Section 11(a) of the
Securities Act; 

        (p)    Road Shows.    To the extent reasonably requested by the lead or managing underwriters in connection with an
underwritten offering pursuant to Section 7.2 (including a Shelf Underwritten Offering pursuant to Section 7.4), send appropriate officers of the Company to attend any "road shows"
scheduled in connection with any such underwritten offering, with all out-of-pocket costs and expenses incurred by the Company or such officers in connection with such
attendance to be paid by the Company; 

25

 

        (q)    Stock Certificates.    Unless the relevant securities are issued in book-entry form, furnish for
delivery in connection with the closing of any offering of Registrable Securities pursuant to a registration effected pursuant to this Article VII unlegended certificates representing ownership
of the Registrable Securities being sold in such denominations as shall be requested by any Selling Holder or the underwriters of such Registrable Securities (it being understood that the Selling
Holders will use their reasonable best efforts to arrange for delivery to the Depository Trust Company); and 

        (r)    Best Efforts.    Use its reasonable best efforts to take all other steps necessary to effect the registration
of the Registrable Securities contemplated hereby. 

        Section 7.8    Underwriting; Due Diligence.    (a) If requested by the underwriters for any underwritten
offering of Registrable Securities pursuant to a registration requested under this Article VII, the Company shall enter into an underwriting agreement with such underwriters for such offering,
which agreement will
contain such representations and warranties by the Company and such other terms and provisions as are customarily contained in underwriting agreements generally with respect to secondary distributions
to the extent relevant, including, without limitation, indemnification and contribution provisions substantially to the effect and to the extent provided in Section 7.9, and agreements as to
the provision of opinions of counsel and accountants' letters to the effect and to the extent provided in Section 7.7(e). The Selling Holders on whose behalf the Registrable Securities are to
be distributed by such underwriters shall be parties to any such underwriting agreement, and the representations and warranties by, and the other agreements on the part of, the Company to and for the
benefit of such underwriters, shall also be made to and for the benefit of such Selling Holders and the conditions precedent to the obligations of such underwriters under such underwriting agreement
shall also be conditions precedent to the obligations of such Selling Holders to the extent applicable. Subject to the following sentence, such underwriting agreement shall also contain such
representations and warranties by such Selling Holders and such other terms and provisions as are customarily contained in underwriting agreements with respect to secondary distributions, when
relevant. No Selling Holder shall be required in any such underwriting agreement or related documents to make any representations or warranties to or agreements with the Company or the underwriters
other than customary representations, warranties or agreements regarding such Selling Holder's title to Registrable Securities and any written information provided by the Selling Holder to the Company
expressly for inclusion in the related registration statement. 

        (b)   In
connection with the preparation and filing of each registration statement registering Registrable Securities under the Securities Act pursuant to this
Article VII, the Company shall make available upon reasonable notice at reasonable times and for reasonable periods for inspection by each Selling Holder, by any managing underwriter or
underwriters participating in any disposition to be effected pursuant to such registration statement, and by any attorney, accountant or other agent retained by any Selling Holder or any managing
underwriter, all pertinent financial and other records, pertinent corporate documents and properties of the Company, and cause all of the Company's officers, directors and employees and the
independent public accountants who have certified the Company's financial statements to make themselves available to discuss the business of the Company and to supply all information reasonably
requested by any such Selling Holders, managing underwriters, attorneys, accountants or agents in connection with such registration statement as shall be necessary to enable them to exercise their due
diligence responsibility (subject to entry by each party referred to in this clause (b) into customary confidentiality agreements in a form reasonably acceptable to the Company); 

        (c)   In
the case of an underwritten offering requested by GEI or a GEI Transferee pursuant to Section 7.2 or Section 7.4, the price, underwriting discount and
other financial terms for the Registrable Securities of the related underwriting agreement shall be determined by GEI or such GEI Transferee. In the case of any underwritten offering of securities by
the Company pursuant to Section 7.3, such price, discount and other terms shall be determined by the Company, subject to the right of Selling Holders to withdraw their Registrable Securities
from the registration pursuant to 7.3(b)(ii). 

26

 

        (d)   Subject
to Section 7.8(a), no Person may participate in an underwritten offering unless such Person (i) agrees to sell such Person's securities on the
basis provided in any underwriting arrangements approved by the Persons entitled to approve such arrangements and (ii) completes and executes all customary questionnaires, powers of attorney,
indemnities, underwriting agreement and other documents reasonably required under the terms of such underwriting arrangements. 

        Section 7.9    Indemnification and Contribution.    

        (a)    Indemnification by the Company.    In the case of each offering of Registrable Securities made pursuant to this
Article VII, the Company agrees to indemnify and hold harmless, to the extent permitted by law, each Selling Holder, each underwriter of Registrable Securities so offered and each Person, if
any, who controls or is alleged to control (within the meaning set forth in the Securities Act) any of the foregoing Persons, the Affiliates of each of the foregoing, and the officers, directors,
partners, employees and agents of each of the foregoing, against any and all losses, liabilities, costs (including reasonable attorney's fees and disbursements), claims and damages, joint or several,
to which they or any of them may become subject, under the Securities Act or otherwise, including any amount paid in settlement of any litigation commenced or threatened, insofar as such losses,
liabilities, costs, claims and damages (or actions or proceedings in respect thereof, whether or not such indemnified Person is a party thereto) arise out of or are based upon any untrue statement by
the Company or alleged untrue statement by the Company of a material fact contained in the registration statement (or in any preliminary, final or summary prospectus included therein) or in any
offering memorandum or other offering document relating to the offering and sale of such Registrable Securities prepared by the Company or at its direction, or any amendment thereof or supplement
thereto, or in any document incorporated by reference therein, or any omission by the Company or alleged omission by the Company to state therein a material fact required to be stated therein or
necessary to make the statements therein (in the case of a prospectus or preliminary prospectus, in light of the circumstances under which they were made) not misleading;  provided, however, that the Company shall not be liable to any Person in any such case to the extent
that any such loss, liability, cost, claim or damage arises out of or relates to any untrue statement or alleged untrue statement, or any omission, if such statement or omission shall have been made
in reliance upon and in conformity with information relating to such Person furnished in writing to the Company by or on behalf of such Person expressly for inclusion in the registration statement (or
in any preliminary, final or summary prospectus included therein), offering memorandum or other offering document, or any amendment thereof or supplement thereto. Such indemnity shall remain in full
force and effect regardless of any investigation made by or on behalf of any such Person, Selling Holder, or any underwriter and shall survive the transfer of such securities. 

        (b)    Indemnification by Selling Holders.    In the case of each offering made pursuant to this Agreement, each
Selling Holder, by exercising its registration rights hereunder, agrees to indemnify and hold harmless, to the extent permitted by law, the Company, each other Selling Holder, and each Person, if any,
who controls or is alleged to control (within the meaning set forth in the Securities Act) any of the foregoing, any Affiliate of any of the foregoing, and the officers, directors, partners, employees
and agents of each of the foregoing, against any and all losses, liabilities, costs (including reasonable attorney's fees and disbursements), claims and damages to which they or any of them may become
subject, under the Securities Act or otherwise, including any amount paid in settlement of any litigation commenced or threatened, insofar as such losses, liabilities, costs, claims and damages (or
actions or proceedings in respect thereof, whether or not such indemnified Person is a party thereto) arise out of or are based upon any untrue statement made by such Selling Holder of a material fact
contained in the registration statement (or in any preliminary, final or summary prospectus included therein) relating to the offering and sale of such Registrable Securities prepared by the Company
or at its direction, or any amendment thereof or supplement thereto, or any omission by such Selling Holder of a material fact required to be stated therein or necessary to make the statements therein
(in the case 

27

 

of
a prospectus or preliminary prospectus, in light of the circumstances under which they were made) not misleading, but in each case only to the extent that such untrue statement of a material fact
is contained in, or such material fact is omitted from, information relating to such Selling Holder furnished in writing to the Company by or on behalf of such Selling Holder expressly for inclusion
in such registration statement (or in any preliminary, final or summary prospectus included therein), or any amendment thereof or supplement thereto. The liability of any Selling Holder hereunder
shall be several and not joint and in no event shall the liability of any Selling Holder hereunder be greater in amount than the dollar amount of the net proceeds received by such Selling Holder under
the sale of the Registrable Securities giving rise to such indemnification obligation. 

        (c)    Indemnification Procedures.    Each party entitled to indemnification under this Section 7.9 shall give
notice to the party required to provide indemnification promptly after such indemnified party has actual knowledge that a claim is to be made against the indemnified party as to which indemnity may be
sought, and shall permit the indemnifying party to assume the defense of such claim or litigation resulting therefrom and any related settlement and settlement negotiations, subject to the limitations
on settlement set forth below; provided, that counsel for the indemnifying party, who shall conduct the defense of such claim or any litigation
resulting therefrom, shall be approved by the indemnified party (whose approval shall not unreasonably be withheld), and the indemnified party may participate in such defense at such party's expense;
and provided, further, that the failure of any indemnified party to give notice as provided herein shall
not relieve the indemnifying party of its obligations under this Section 7.9, except to the extent the indemnifying party is actually prejudiced by such failure to give notice. Notwithstanding
the foregoing, an indemnified party shall have the right to retain separate counsel, with the reasonable fees and expenses of such counsel being paid by the indemnifying party, if representation of
such indemnified party by the counsel retained by the indemnifying party would be inappropriate due to actual or potential differing interests between such indemnified party and any other party
represented by such counsel or if the indemnifying party has failed to assume the defense of such action. No indemnified party shall enter into any settlement of any litigation commenced or threatened
with respect to which indemnification is or may be sought without the prior written consent of the indemnifying party (such consent not to be unreasonably withheld). No indemnifying party, in the
defense of any such claim or litigation, shall, except with the consent of each indemnified party, consent to entry of any judgment or enter into any settlement that does not include as an
unconditional term thereof the giving by the claimant or plaintiff to such indemnified party of a release, reasonably
satisfactory to the indemnified party, from all liability in respect to such claim or litigation. Each indemnified party shall furnish such information regarding itself or the claim in question as an
indemnifying party may reasonably request in writing and as shall be reasonably required in connection with defense of such claim and litigation resulting therefrom. 

        (d)    Contribution.    If the indemnification provided for in this Section 7.9 shall for any reason be
unavailable (other than in accordance with its terms) to an indemnified party in respect of any loss, liability, cost, claim or damage referred to therein, then each indemnifying party shall, in lieu
of indemnifying such indemnified party, contribute to the amount paid or payable by such indemnified party as a result of such loss, liability, cost, claim or damage in such proportion as shall be
appropriate to reflect the relative fault of the indemnifying party on the one hand and the indemnified party on the other with respect to the statements or omissions which resulted in such loss,
liability, cost, claim or damage as well as any other relevant equitable considerations. The relative fault shall be determined by reference to whether the untrue or alleged untrue statement of a
material fact or omission or alleged omission to state a material fact relates to information supplied by the indemnifying party on the one hand or the indemnified party on the other, the intent of
the parties and their relative knowledge, access to information and opportunity to correct or prevent such statement or omission. The amount paid or payable by an indemnified party as a result of the
loss, cost, claim, damage or liability, or action in respect thereof, referred to above in this paragraph (d) shall be deemed to include, for purposes of this paragraph (d), any legal or
other expenses reasonably incurred by such indemnified 

28

 

party
in connection with investigating or defending any such action or claim. No person guilty of fraudulent misrepresentation (within the meaning of Section 11(f) of the Securities Act) shall
be entitled to contribution from any person who was not guilty of such fraudulent misrepresentation. Notwithstanding anything in this Section 7.9(d) to the contrary, no indemnifying party
(other than the Company) shall be required pursuant to this Section 7.9(d) to contribute any amount in excess of the amount by which the net proceeds received by such indemnifying party from
the sale of Registrable Securities in the offering to which the losses of the indemnified parties relate exceeds the amount of any damages which such indemnifying party has otherwise been required to
pay by reason of such untrue statement or omission. The parties hereto agree that it would not be just and equitable if contribution pursuant to this Section 7.9(d) were determined by pro rata
allocation or by any other method of allocation which does not take into account the equitable considerations referred to in this Section. 

        (e)    Indemnification/Contribution under State Law.    Indemnification and contribution similar to that specified in
the preceding paragraphs of this Section 7.9 (with appropriate modifications) shall be given by the Company and the Selling Holders and underwriters with respect to any required registration or
other qualification of securities under any state law or regulation or governmental authority. 

        (f)    Obligations Not Exclusive.    The obligations of the parties under this Section 7.9 shall be in addition
to any liability which any party may otherwise have to any other Person. 

        (g)    Survival.    For the avoidance of doubt, the provisions of this Section 7.9 shall survive any
termination of this Agreement. 

        Section 7.10    Cooperation; Information by Selling Holder.    (a) It shall be a condition of each
Selling Holder's rights under this Article VII that such Selling Holder cooperate with the Company by entering into any undertakings and taking such other action relating to the conduct of the
proposed offering which the Company or the underwriters may reasonably request as being necessary to insure compliance with federal and state securities laws and the rules or other requirements of the
NASD or which are otherwise customary and the Company or the underwriters may reasonably request to effectuate the offering. 

        (b)   Each
Selling Holder shall furnish to the Company such information regarding such Selling Holder and the distribution proposed by such Selling Holder as the Company may
reasonably request in writing and as shall be reasonably required in connection with any registration, qualification or compliance referred to in this Article VII. The Company shall have the
right to exclude from the registration any Selling Holder that does not comply with this Section 7.10. 

        (c)   At
such time as an underwriting agreement with respect to a particular underwriting is entered into, the terms of any such underwriting agreement shall govern with
respect to the matters set forth therein to the extent inconsistent with this Article VII; provided,  however, that the indemnification provisions of
such underwriting agreement as they relate to the Selling Holders are customary for registrations of the
type then proposed and provide for indemnification by such Selling Holders only with respect to written information furnished by such Selling Holders. 

        Section 7.11    Rule 144 and Rule 145.    Following a Public Offering Event, the Company shall
use its reasonable best efforts to ensure that the conditions to the availability of Rule 144 and Rule 145 set forth in paragraph (c) of Rule 144 shall be satisfied. The
Company agrees to use its reasonable best efforts to file with the Commission in a timely manner all reports and other documents required of the Company under the Securities Act and the Exchange Act,
at any time after it has become subject to such reporting requirements. Upon the request of GEI or any Management Investor for so long as such information is a necessary element of such Person's
ability to avail itself of Rule 144 or Rule 145, the Company will deliver to such Person (i) a written statement as to whether it has complied with such 

29

 

requirements
and (ii) a copy of the most recent annual or quarterly report of the Company, and such other reports and documents so filed as such Person may reasonably request in availing itself
of any rule or regulation of the Commission allowing such Person to sell any such securities without registration. 

        Section 7.12    Holdback Agreement.    Each of the Company and each Holder of Registrable Securities (whether
or not such Registrable Securities are covered by a registration statement filed pursuant to Section 7.2 or 7.3 hereof) agrees, if requested (pursuant to a timely written notice) by the
managing underwriter or underwriters in an underwritten offering, not to effect any public sale or distribution of any of the Registrable Securities, including a sale pursuant to Rule 144
(except as part of such underwritten offering), during the period beginning ten (10) days prior to, and ending ninety (90) days after, the closing date of the underwritten offering made
pursuant to such registration statement. The foregoing provisions shall not apply to the Company or any other Person if such Person is prevented by applicable statute or regulation from entering into
any such agreement; provided, however, that any such Person shall undertake not to effect any public
sale or distribution of the class of securities covered by such registration statement (except as part of the underwritten offering) during such period unless it has provided sixty (60) days'
prior written notice of such sale or distribution to the managing underwriter. 

        Section 7.13    Suspension of Sales.    Each Selling Holder participating in a registration agrees that, upon
receipt of notice from the Company pursuant to Section 7.7(f), such Selling Holder will discontinue disposition of its Registrable Securities pursuant to such registration statement until
receipt of the copies of the supplemented or amended prospectus contemplated by Section 7.7(f), or until advised in writing by the Company that the use of the prospectus may be resumed, as the
case may be, and, if so directed by the Company, such Selling Holder will deliver to the Company (at the Company's expense) all copies, other than permanent file copies then in such Selling Holder's
possession, of the prospectus covering such Registrable Securities which are current at the time of the receipt of the notice of the event described in Section 7.7(f). 

        Section 7.14    Participation of LLC.    Notwithstanding any provision of this Agreement to the contrary, at
the election of GEI, LLC may participate in any Demand Registration pursuant to Section 7.2 or piggyback registration pursuant to Section 7.3 on a pro rata basis or such other basis as
GEI shall determine; provided, that LLC shall comply with the terms and conditions of this Article VII as if it were a GEI Transferee. 

 
 

ARTICLE VIII.
  
    NOTICES    
    

        All notices or other communications under this Agreement shall be given in writing and shall be deemed duly given and received on the third full business day
following the day of the mailing thereof by registered or certified mail or when delivered personally or sent by facsimile transmission as follows: 

         (ii)  if
to the Company, at its principal executive offices at the time of the giving of such notice, or at such other place as the Company shall have designated by notice as
herein provided to GEI and the other Holders, Attention: Chief Executive Officer; 

        (iii)  if
to a Management Investor, at the address of the Management Investor as it appears on the signature page hereto or at such other place as the Management Investor
shall have designated by notice as herein provided to the Company and GEI; 

        (iv)  if
to any Holder other than a Management Investor, at the address of such Holder as set forth in the stock records of the Company or at such other place as such Holder
shall have designated by notice as herein provided to the Company and GEI; and 

30

 

         (v)  if
to any GEI Party, to: 

Green
Equity Investors IV, L.P.

11111 Santa Monica Boulevard

Suite 2000

Los Angeles, CA 90025

Attention: John M. Baumer

Facsimile No.: 310-954-0404 

with
a copy to: 

Latham &
Watkins LLP

885 Third Avenue

New York, New York 10022

Attention: Howard A. Sobel, Esq.

Facsimile No.: 212-751-4864 

or
at such other place as GEI shall have designated by notice as herein provided to the Company and the Holders. 

 
 

ARTICLE IX.
  
    SPECIFIC PERFORMANCE    
    

        Due to the fact that the securities of the Company cannot be readily purchased or sold in the open market and for other reasons, the parties will be irreparably
damaged in the event that this Agreement is not specifically enforced. In the event of a breach or threatened breach of the terms, covenants and/or conditions of this Agreement by any of the parties
hereto, the other parties shall, in addition to all other remedies, be entitled (without any bond or other security being required) to a temporary and/or permanent injunction, without showing any
actual damage or that monetary damages would not provide an adequate remedy, and/or a decree for specific performance, in accordance with the provisions hereof. 

 
 

ARTICLE X.
  
    MISCELLANEOUS.    
    

        Section 10.1    Entire Agreement; Amendments.    This Agreement constitutes the entire agreement of the parties
with respect to the subject matter hereof and may not be modified or amended except by a written agreement signed by the Company, GEI and the other Holders from time to time party hereto;  provided,
however, that any of the provisions of this Agreement may be modified, amended or eliminated
by agreement of the Company, GEI and a majority in interest (on the basis of the number of shares of Common Stock then owned) of all other Holders (other than LLC, all GEI Transferees and all
Affiliates of GEI), which agreement shall bind each Holder whether or not such Holder has agreed thereto; provided further,  however, that any such
modification, amendment, or elimination of provisions of this Agreement shall treat all similarly situated Holders in the same
manner, unless any Holder not so treated consents to such amendment, modification or elimination of provisions. Anything in this Agreement to the contrary notwithstanding, any modification or
amendment of this Agreement by a written agreement signed by, or binding upon, any Holder shall be valid and binding upon any and all persons or entities who may, at any time, have or claim any rights
under or pursuant to this Agreement in respect of Capital Stock acquired from such Holder. Nothing in this Section 10.1 shall be deemed to limit the ability of GEI to assign its rights
hereunder in the manner contemplated hereby. 

        Section 10.2    No Waiver.    No waiver of any breach or default hereunder shall be considered valid unless in
writing, and no such waiver shall be deemed a waiver of any subsequent breach or default of 

31

 

the
same or similar nature. Anything in this Agreement to the contrary notwithstanding, any waiver, consent or other instrument under or pursuant to this Agreement signed by, or binding upon, any
party shall be valid and binding upon any and all Persons (other than the Company, GEI, LLC, any GEI Transferee or any Affiliate of GEI) who may, at any time, have or claim any rights under or
pursuant to this Agreement in respect of Capital Stock acquired from such party. 

        Section 10.3    Successors and Assigns.    Except as otherwise expressly provided herein, this Agreement shall
be binding upon and inure to the benefit of the Company, the GEI Parties, the other Holders and their respective heirs, personal representatives, successors and assigns;  provided, however, that nothing contained herein shall be construed as granting to any Holder the right
to transfer any Capital Stock except in accordance with this Agreement. 

        Section 10.4    Severability.    If any provision of this Agreement shall be invalid or unenforceable, such
invalidity or unenforceability shall attach only to such provision and shall not in any manner affect or render invalid or unenforceable any other severable provision of this Agreement, and this
Agreement shall be carried out as if any such invalid or unenforceable provision were not contained herein. 

        Section 10.5    Arbitration.    Except as set forth in Article IX, arbitration shall be the exclusive
remedy for resolving any dispute or controversy between or among the Company, any of its subsidiaries, any GEI Party, any Management Investor and any other Holder. Such arbitration shall be conducted
in accordance with the then most applicable rules of the American Arbitration Association. The arbitrator shall be empowered to grant only such relief as would be available in a court of law. In the
event of any conflict between this Agreement and the rules of the American Arbitration Association, the provisions of this Agreement shall be determinative. If the parties are unable to agree upon an
arbitrator, they shall select a single arbitrator from a list of seven arbitrators designated by the office of the American Arbitration Association having responsibility for the city in which the
Company has its executive office, all of whom shall be retired judges who are actively involved in hearing private cases or members of the National Academy of Arbitrators. If the parties are unable to
agree upon an arbitrator from such list, they shall each strike names alternatively from the list, with the first to strike being determined by lot. After each party has used three strikes, the
remaining name on the list shall be the arbitrator. The fees and expenses of the arbitrator shall initially be borne equally by the parties; provided,  however, that each party shall initially be responsible for the fees and expenses of its own representatives and witnesses. If the parties cannot agree
upon a location for the arbitration, the arbitrator shall determine the location. Judgment may be entered on the award of the arbitrator in any court having jurisdiction. The prevailing party in the
arbitration proceeding, as determined by the arbitrator, and in any enforcement or other court proceedings, shall be entitled to the extent provided by law to reimbursement from the other party for
all of the prevailing party's costs (including, but not limited to, the arbitrator's compensation), expenses and reasonable attorneys' fees. 

        Section 10.6    Litigation Expenses.    Should any party to this Agreement be required to commence any
litigation concerning any provision of this Agreement or the rights and duties of the parties hereunder, the prevailing party in such proceeding shall be entitled, in addition to such other relief as
may be granted, to the reasonable attorneys' fees and court costs incurred by reason of such litigation. 

        Section 10.7    Headings; Interpretation.    The Article and Section headings contained herein are for the
purposes of convenience only and are not intended to define or limit the contents of said sections. Words in the singular shall be read and construed as though in the plural and words in the plural
shall be read and construed as though in the singular in all cases where they would so apply. 

        Section 10.8    Business Day.    For purposes of this Agreement, "business day" means any day other than
Saturday, Sunday or a day on which banks are authorized by law to be closed in New York, NY or Chicago, IL. In the event any deadline for the taking of any action or delivery of any notice hereunder 

32

 

falls
on a day which is not a business day, then such deadline shall be deemed to be extended until 5:00 p.m. New York City time on the next business day. 

        Section 10.9    Further Actions.    Each party hereto shall cooperate and shall take such further action and
shall execute and deliver such further documents as may be reasonably requested by any other party in order to carry out the provisions and purposes of this Agreement. 

        Section 10.10    Spouse.    Each Management Investor represents, severally and not jointly, that, if such
Management Investor is married and resides in a community property state, his or her spouse has signed the Acknowledgment and Agreement of Spouse relating to the Management Investor at the end of this
Agreement. 

        Section 10.11    Counterparts.    This Agreement may be executed in one or more counterparts, all of which
taken together shall be deemed one original. 

        Section 10.12    Jurisdiction.    The Company, the Management Investors the GEI Parties and each other Holder
hereby irrevocably and unconditionally consents to the jurisdiction of any Delaware State court or federal court of the United States sitting in the State of Delaware in any action or proceeding
relating to this Agreement and consents to service of process in connection therewith by the delivery of notice to such Person's or Holder's address at the address for notices to such Person pursuant
to this Agreement. 

        Section 10.13    Governing Law.    This Agreement will be governed by and construed under the internal laws of
the State of Delaware (without regard to principles of conflicts of laws). 

 
 

ARTICLE XI.
  
    GEI DISTRIBUTIONS EXEMPT    
    

        It is expressly understood and agreed that any GEI Party may distribute to its partners, members or other equity participants, in accordance with the terms of its
limited partnership agreement, limited liability company agreement or other constituent documents, all or any part of the shares of the Company's capital stock or other Company securities held by it
(any such distribution, a "GEI Distribution"). In the event that any shares of the Company's capital stock that are distributed in connection with a GEI
Distribution are not Marketable Securities, the provisions of Article I through and including Article VI shall terminate. Notwithstanding anything to the contrary contained in this
Agreement, any GEI Distribution shall not constitute a "Transfer" for any purpose under this Agreement and shall be exempt in all respects from the terms and conditions of this Agreement. As an
example, and without limiting the generality of the foregoing, it is expressly understood and agreed that a GEI Distribution shall not constitute a Tag-Along Sale. Further, it is also
expressly understood and agreed that, following a GEI Distribution, (i) the shares of the Company's capital stock or other Company securities distributed to the partners or equity participants
of such GEI Party shall in no way be subject to this Agreement and (ii) any partner or equity participant of such GEI Party which receives shares of the Company's capital stock or other Company
securities pursuant to a GEI Distribution shall not be required or deemed to become a party to this Agreement or otherwise be subject to this Agreement. 

 
 

ARTICLE XII.
  
    HOLDCO CREATION RIGHT    
    

        At any time, GEI may elect to create a holding company ("Holdco"), to cause the Company to become a wholly-owned
subsidiary of Holdco, and to cause the holders of capital stock and/or options to purchase capital stock of the Company to become holders of capital stock and/or options to purchase capital stock, as
applicable, of Holdco (a "Holdco Creation Event"). If GEI elects to cause a 

33

 

Holdco
Creation Event, then, upon the demand of GEI, each GEI Party and each Management Holder shall exchange: 

          (i)  all
shares of Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, owned by such GEI Party and Management Holder for an equal number of
shares of common stock ("Holdco Common Stock"), 14% Senior Redeemable Exchangeable Cumulative Preferred Stock ("Holdco Senior
Preferred Stock"), and 12% Junior Redeemable Exchangeable Cumulative Preferred Stock ("Holdco Junior Preferred Stock"), as
applicable, of Holdco; and 

         (ii)  all
options to purchase capital stock of the Company for substantially identical options to purchase an equal number and type of shares of capital stock of Holdco; 

such
that the respective percentage ownership of Holdco immediately following the Holdco Creation Event shall be identical to the respective percentage ownership of the Company immediately prior to
the Holdco Creation Event (after giving effect to any substantially concurrent redemptions of capital stock of the Company). The Certificate of Incorporation of Holdco, the Bylaws of Holdco and the
Certificate of Designations, Preferences and Relative, Participating, Optional and other Special Rights of Holdco Senior Preferred Stock and Holdco Junior Preferred Stock shall be substantially
identical to the Certificate of Incorporation of the Company, the Bylaws of the Company and the Certificate of Designations, Preferences and Relative, Participating, Optional and other Special Rights
of Senior Preferred Stock and Junior Preferred Stock, as applicable. If GEI elects to exercise the option described in this Article XII, GEI shall provide each Management Holder with written
notice not more than sixty (60) nor less than twenty (20) days prior to the proposed closing date (the "Holdco Creation Date") therefor.
On the Holdco Creation Date, each Management Holder (a) authorizes the Company (or the Company's transfer agent, if any) to record in the Company's books and records the transfer of all of such
Management Holder's Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, which are not represented by one or more certificates, from the Management Holder to Holdco and
(b) shall deliver all certificates, if any, which represent Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as applicable, owned by such Management Holder duly endorsed for
transfer with signatures guaranteed to Holdco, in each case against delivery of an equal number of shares of Holdco Common Stock, Holdco Senior Preferred Stock and/or Holdco Junior Preferred Stock, as
applicable. In addition, each Management Holder shall take all action as GEI shall request as necessary to vest in Holdco all Common Stock, Junior Preferred Stock and/or Senior Preferred Stock, as
applicable, owned by such Management Holder, whether in certificated or uncertificated form, free and clear of all liens, charges and encumbrances of any kind. The Management Holders shall cooperate
in good faith with the GEI Parties in connection with the consummation of the Holdco Creation Event. Upon the consummation of the Holdco Creation Event, this Agreement shall memorialize the rights,
privileges and obligations of holders of capital stock of Holdco to the same extent as it memorializes the rights, privileges and obligations of the holders of capital stock of the Company on the date
hereof, and all references in this Agreement to the "Company" shall be deemed to be references to Holdco, and all references in this Agreement to "Common Stock," "Senior Preferred Stock" and "Junior
Preferred Stock" shall be deemed to be references to Holdco Common Stock, Holdco Senior Preferred Stock and Holdco Junior Preferred Stock, as applicable. 

34

        IN
WITNESS WHEREOF, the parties have executed this Agreement as of the first date written above. 

	 	 	MERCURY MAN HOLDINGS CORPORATION
	

 	
 	

By:	

 
	 	 	 	
 Name: John M. Baumer

Title: Vice President
	

 	
 	

GREEN EQUITY INVESTORS IV, L.P.

By: GEI Capital IV, LLC

Its: General Partner
	

 	
 	

By:	

 
	 	 	 	
 Name: Peter J. Nolan

Title: Manager

[Stockholders Agreement] 

	 	 	FTD CO-INVESTMENT LLC
	

 	
 	

By: Leonard Green & Partners, L.P.,

Its: Manager
	 	 	 	 	By:	LGP Management, Inc.,
	 	 	 	 	Its:	General Partner
	 	 	 	 	By:	 
	 	 	 	 	 	
 Name: Peter J. Nolan

Title: Vice President

[Stockholders
Agreement] 

	 	
 JON BURNEY

Facsimile No:

[Stockholders
Agreement] 

	 	
 LARRY JOHNSON

Facsimile No:

[Stockholders
Agreement] 

	 	
 GEORGE KANGANIS

Facsimile No:

[Stockholders
Agreement] 

	 	
 TIM MELINE

Facsimile No:

[Stockholders
Agreement] 

	 	
 DAN SMITH

Facsimile No:

[Stockholders
Agreement] 

	 	
 BILL VAN CLEAVE

Facsimile No:

[Stockholders
Agreement] 

	 	
 MICHAEL SOENEN

Facsimile No:

[Stockholders
Agreement] 

	 	
 CARRIE WOLFE

Facsimile No:

[Stockholders
Agreement] 

	 	
 MARCI CHAPMAN

Facsimile No:

[Stockholders
Agreement] 

	 	
 JANDY TOMY

Facsimile No:

[Stockholders
Agreement] 

 
 
 

Acknowledgment and Agreement of Spouse    
    

        The undersigned, being the spouse of            , hereby agrees to be bound by the provisions of this Agreement. 

	 	 	By:	 
	 	 	 	

	 	 	Name:	 
	 	 	 	

A-1

QuickLinks

Exhibit 4.5

AMENDED AND RESTATED STOCKHOLDERS AGREEMENT

RECITALS

ARTICLE I. RESTRICTIONS ON TRANSFER

ARTICLE II. TRANSFER PROCEDURE; RIGHT OF FIRST REFUSAL

ARTICLE III. CALL OPTION

ARTICLE IV. ACTIONS AT CLOSING; OTHER SECURITIES

ARTICLE V. TAG-ALONG RIGHTS

ARTICLE VI. DRAG-ALONG SALES

ARTICLE VII. REGISTRATION RIGHTS

ARTICLE VIII. NOTICES

ARTICLE IX. SPECIFIC PERFORMANCE

ARTICLE X. MISCELLANEOUS.

ARTICLE XI. GEI DISTRIBUTIONS EXEMPT

ARTICLE XII. HOLDCO CREATION RIGHT

Acknowledgment and Agreement of SpouseQuickLinks
 -- Click here to rapidly navigate through this document

 
 

Exhibit 10.2    
    

 
 

FTD, INC.
  FIRST AMENDMENT
  TO CREDIT AGREEMENT    
    

        This FIRST AMENDMENT TO CREDIT AGREEMENT (this "Amendment") is
dated as of November 15, 2004 and entered into by and among FTD, Inc., a Delaware corporation ("Company"), the Guarantors (as defined in
Section 6 hereof), the financial institutions listed on the signature pages hereof ("Lenders") and Credit Suisse First Boston, acting through its
Cayman Islands Branch, as administrative agent for Lenders ("Administrative Agent"), and is made with reference to that certain Credit Agreement, dated
as of February 24, 2004 (the "Credit Agreement"), by and among Company, Lenders, UBS Securities LLC, as syndication agent, Wells Fargo Bank,
N.A., as documentation agent and Administrative Agent. Capitalized terms used herein without definition shall have the same meanings herein as set forth in the Credit Agreement. 

RECITALS  

        WHEREAS, Company and Lenders desire to amend the Credit Agreement to (i) reduce the interest rate margins
applicable to the Term Loans, (ii) provide for a premium to be paid to Lenders if the interest rate margins applicable to the Term Loans are further reduced under certain circumstances and
(iii) make certain other amendments as set forth below: 

        NOW, THEREFORE, in consideration of the premises and the agreements, provisions and covenants herein contained, the parties hereto agree
as follows: 

 Section 1. AMENDMENTS TO THE CREDIT AGREEMENT  

1.1   Amendments to Section 1: Definitions  

        A.    Subsection 1.1 of the Credit Agreement is hereby amended by adding thereto the following definitions: 

        "'First Amendment' means that certain First Amendment to Credit Agreement, dated as of November 15, 2004, by and among Company, the
Lenders signatory thereto and Administrative Agent." 

        "'First Amendment Effective Date' means November 15, 2004." 

        "'Repricing Prepayment' has the meaning set forth in subsection 2.2I." 

1.2   Amendments to Section 2: Amounts and Terms of Commitments and Loans  

        A.    Subsection 2.2A(i) of the Credit Agreement is hereby amended by deleting such subsection in its entirety and
substituting the following therefor: 

        "(i)  Subject
to the provisions of subsections 2.2E, 2.2G and 2.7, the Term Loans shall bear interest through maturity as follows: 

        (a)   if
a Base Rate Loan, then at the sum of the Base Rate plus 1.25% per annum; or 

        (b)   if
a Eurodollar Rate Loan, then at the sum of the Eurodollar Rate plus 2.25% per annum 

;
provided that for the period from the first Business Day after delivery of the Pricing Certificate for the Fiscal Year ended June 30, 2004, to
the First Amendment Effective Date, the applicable margin for Term Loans shall be the applicable margin as in effect immediately prior to the First Amendment Effective Date and, commencing on the
First Amendment Effective Date, the applicable margin for Term Loans shall be determined as provided for above." 

 

        B.    Subsection 2.2A(iii) of the Credit Agreement is hereby amended by (i) deleting the phrase "and Term Loans"
contained therein and (ii) deleting the phrase "(subject to the provisions of the foregoing clauses (i) and (ii))" and replacing such phrase with the phrase "(subject to the provisions
of the foregoing clause (ii))." 

        C.    Subsection 2.2 of the Credit Agreement is hereby amended by adding the following subsection 2.2I at the end thereof: 

        "I. Term Loan Repricing Protection. In the event that, prior to the first anniversary of the First Amendment Effective Date, any Lender
with Term Loan Exposure receives a Repricing Prepayment (as defined below), then, at the time thereof, Company shall pay to such Lender a prepayment premium equal to 1.00% of the amount of such
Repricing Prepayment. As used herein, with respect to any Lender with Term Loan Exposure, a "Repricing Prepayment" is the amount of principal of the
Term Loans of such Lender that is either (a) prepaid by Company pursuant to subsection 2.4B substantially concurrently with the incurrence by Holdings or any of its Subsidiaries of new term
loans under this Agreement (or pursuant to any amendment, amendment and restatement or other modification of this Agreement) that have interest rate margins lower than the interest rate margins, as
determined in accordance with subsection 2.2A(i), then in effect for the Term Loans so prepaid or (b) received by such Lender as a result of the mandatory assignment of such Term Loans in the
circumstances described in subsection 2.9 following the failure of such Lender to consent to an amendment of this Agreement (other than the First Amendment) that would have the effect of reducing any
of the interest rate margins provided for in subsection 2.2A(i) applicable to such Term Loans; provided however that such Repricing Prepayment shall not include any prepayment made in
connection with (i) the repayment of all of the principal and interest due on Loans under the Credit Agreement, (ii) the termination of all of
the Revolving Loan Commitments under the Credit Agreement and (iii) the payment of all other obligations due and owing under the Loan Documents." 

 Section 2. SUBSTITUTION OF SCHEDULE  

        A.    Schedule to Credit Agreement.    Schedule 5.6 attached to
the Credit Agreement is hereby deleted in its entirety and replaced with Schedule 5.6 attached hereto. 

 Section 3. CONDITIONS TO EFFECTIVENESS  

        This Amendment shall become effective only upon the satisfaction of all of the following conditions precedent (the date of satisfaction of such conditions being
referred to herein as the "First Amendment Effective Date"): 

        A.    On or before the First Amendment Effective Date, Company shall deliver to Lenders (or to Administrative Agent for Lenders)
the following, each, unless otherwise noted, dated the First Amendment Effective Date: 

        1.     Signature
and incumbency certificates of its officers executing this Amendment; and 

        2.     Copies
of this Amendment executed by Company and Guarantors. 

        B.    On or before the First Amendment Effective Date, all corporate and other proceedings taken or to be taken in connection
with the transactions contemplated hereby and all documents incidental thereto not previously found acceptable by Administrative Agent, acting on behalf of Lenders, and its counsel shall be
satisfactory in form and substance to Agent and such counsel, and Agent and such counsel shall have received all such counterpart originals or certified copies of such documents as Administrative
Agent may reasonably request. 

2

 

        C.    Company shall have paid to Administrative Agent the fees and expenses separately agreed to by Company and Administrative
Agent in connection with this Amendment. 

        D.    Each Lender with outstanding Term Loans and Administrative Agent shall have executed and delivered copies of this
Amendment to Administrative Agent. 

 Section 4. COMPANY'S REPRESENTATIONS AND WARRANTIES  

        In order to induce Lenders to enter into this Amendment and to amend the Credit Agreement in the manner provided herein, Company represents and warrants to each
Lender that the following statements are true, correct and complete: 

        A.    Corporate Power and Authority.    Company and each Guarantor has
all requisite corporate power and authority to enter into this Amendment and to carry out the transactions contemplated by, and perform its obligations under, this Amendment and the Credit Agreement
as amended by this Amendment (the "Amended Agreement"), as applicable. 

        B.    Authorization of Agreements.    The execution and delivery of
this Amendment and the performance of the Amended Agreement have been duly authorized by all necessary corporate action on the part of Company and each Guarantor, as applicable. 

        C.    No Conflict.    The execution, delivery and performance by
Company and each Guarantor of this Amendment and the performance by Company of the Amended Agreement do not and will not (i) violate any provision of any law or any governmental rule or
regulation applicable to Company or any Guarantor, the Organizational Documents of Company or any Guarantor or any order, judgment or decree of any court or other agency of government binding on
Company or any Guarantor,
(ii) conflict with, result in a breach of or constitute (with due notice or lapse of time or both) a default under any Contractual Obligation of Company or any Guarantor, (iii) result in
or require the creation or imposition of any Lien upon any of the properties or assets of Company or any Guarantor (other than Liens created under any of the Loan Documents in favor of Administrative
Agent on behalf of Lenders), or (iv) require any approval of stockholders or any approval or consent of any Person under any Contractual Obligation of Company or any Guarantor. 

        D.    Governmental Consents.    The execution, delivery and
performance by Company and each Guarantor of this Amendment and the performance by Company of the Amended Agreement do not and will not require any registration with, consent or approval of, or notice
to, or other action to, with or by, any federal, state or other governmental authority or regulatory body. 

        E.    Binding Obligation.    This Amendment has been duly executed and
delivered by Company and each Guarantor and this Amendment and the Amended Agreement are the legally valid and binding obligations of Company and each Guarantor, as applicable, enforceable against
Company and each Guarantor, as applicable, in accordance with their respective terms, except as may be limited by bankruptcy, insolvency, reorganization, moratorium or similar laws relating to or
limiting creditors' rights generally or by equitable principles relating to enforceability. 

        F.    Incorporation of Representations and Warranties From Credit
Agreement.    The representations and warranties contained in Section 5 of the Credit Agreement are and will be true, correct and complete in all material
respects on and as of the First Amendment Effective Date to the same extent as though made on and as of that date, except to the extent such representations and warranties specifically relate to an
earlier date, in which case they were true, correct and complete in all material respects on and as of such earlier date. 

3

 

        G.    Absence of Default.    No event has occurred and is continuing
or will result from the consummation of the transactions contemplated by this Amendment that would constitute an Event of Default or a Potential Event of Default. 

 Section 5. MISCELLANEOUS  

        A.    Reference to and Effect on the Credit Agreement and the Other Loan
Documents. 

        (i)    On
and after the First Amendment Effective Date, each reference in the Credit Agreement to "this Agreement", "hereunder", "hereof", "herein" or words of like import
referring to the Credit Agreement, and each reference in the other Loan Documents to the "Credit Agreement", "thereunder", "thereof" or words of like import referring to the Credit Agreement shall
mean and be a reference to the Amended Agreement. 

        (ii)   Except
as specifically amended by this Amendment, the Credit Agreement and the other Loan Documents shall remain in full force and effect and are hereby ratified and
confirmed. 

        (iii)  The
execution, delivery and performance of this Amendment shall not, except as expressly provided herein, constitute a waiver of any provision of, or operate as a
waiver of any right, power or remedy of Agent or any Lender under, the Credit Agreement or any of the other Loan Documents. 

        B.    Fees and Expenses.    Company acknowledges that all costs, fees
and expenses as described in subsection 10.2 of the Credit Agreement incurred by Administrative Agent and its counsel with respect to this Amendment and the documents and transactions contemplated
hereby shall be for the account of Company. 

        C.    Headings.    Section and subsection headings in this Amendment
are included herein for convenience of reference only and shall not constitute a part of this Amendment for any other purpose or be given any substantive effect. 

        D.    Applicable Law.    THIS AMENDMENT AND THE RIGHTS AND OBLIGATIONS
OF THE PARTIES HEREUNDER SHALL BE GOVERNED BY, AND SHALL BE CONSTRUED AND ENFORCED IN ACCORDANCE WITH, THE INTERNAL LAWS OF THE STATE OF NEW YORK (INCLUDING WITHOUT LIMITATION SECTION
5-1401 OF THE GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK), WITHOUT REGARD TO CONFLICTS OF LAWS PRINCIPLES. 

        E.    Counterparts.    This Amendment may be executed in any number of
counterparts and by different parties hereto in separate counterparts, each of which when so executed and delivered (including a facsimile thereof) shall be deemed an original, but all such
counterparts together shall constitute but one and the same instrument; signature pages may be detached from multiple separate counterparts and attached to a single counterpart so that all signature
pages are physically attached to the same document. 

 Section 6. ACKNOWLEDGEMENT AND CONSENT BY GUARANTORS  

        Each guarantor (or pledgor) listed on the signatures pages hereof (each, a "Guarantor") hereby acknowledges and
agrees that any of the Guaranties and Collateral Document (each, a "Credit Support Document") to which it is a party or otherwise bound shall continue
in full force and effect and that all of its obligations thereunder shall be valid and enforceable and shall not be impaired or limited by the execution or effectiveness of this Amendment. Each
Guarantor represents and warrants that all representations and warranties contained in the Amended Agreement and the Credit Support Documents to which it is a party or otherwise bound are true,
correct and complete in all material respects on and as of the First Amendment Effective Date to the same extent as though made on and 

4

 

as
of that date, except to the extent such representations and warranties specifically relate to an earlier date, in which case they were true, correct and complete in all material respects on and as
of such earlier date. 

        Each
Guarantor acknowledges and agrees that (i) notwithstanding the conditions to effectiveness set forth in this Amendment, such Guarantor is not required by the terms of the
Credit Agreement or any other Loan Document to consent to the amendments to the Credit Agreement effected pursuant to this Amendment and (ii) nothing in the Credit Agreement, this Amendment or
any other Loan Document shall be deemed to require the consent of such Guarantor to any future amendments to the Credit Agreement. 

[The
remainder of page intentionally left blank.] 

5

        IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed and delivered by their respective officers thereunto
duly authorized as of the date first written above. 

	 	 	FTD, INC.
	

 	
 	
By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
CREDIT SUISSE FIRST BOSTON, acting through its Cayman Islands Branch, individually and as Administrative Agent
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	

 	

 as a Lender
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	 	 	 	 

	GUARANTORS:	 	 	 
	 	 	MERCURY MAN HOLDINGS CORPORATION, as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
FLORISTS' TRANSWORLD DELIVERY, INC., as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
VALUE NETWORK SERVICE, INC., as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
FTD INTERNATIONAL CORPORATION, as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
FTD HOLDINGS, INCORPORATED, as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
FTD.COM, INC., as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
FLOWERS USA, INC., as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

	

 	
 	
RENAISSANCE GREETING CARDS, INC., as a Guarantor (for purposes of Section 6 hereof only)
	

 	
 	

By:	

	 	 	Name:	

	 	 	Title:	

QuickLinks

Exhibit 10.2

FTD, INC. FIRST AMENDMENT TO CREDIT AGREEMENT

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