Document:

csgs-ex1026t_87.htm

Exhibit 10.26T

 

THIS DOCUMENT CONTAINS INFORMATION WHICH HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED.  SUCH EXCLUDED INFORMATION IS IDENTIFIED BY BRACKETS AND MARKED WITH (***).

 

 

 

TWENTY-SECOND AMENDMENT

TO 

CONSOLIDATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS OPERATING, LLC

 

 

 

SCHEDULE AMENDMENT

 

This Twenty-second Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Operating, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Consolidated CSG Master Subscriber Management System Agreement effective as of August 1, 2017 (CSG document no. 4114281) (the “Agreement”), and now desire to amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

Whereas, pursuant to the terms of the Agreement, CSG provides and Customer consumes CSG Workforce® Express (“WFX") enterprise-wide, excluding commercial subscribers; and

 

Whereas, as a result of discussions between the parties, the parties agree to amend the WFX ******* maintenance and support fee.

 

Now, therefore, in consideration of the mutual covenants and agreements contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, CSG and Customer agree to the following as of the Effective Date (as defined below).

 

	
1.
	
CSG and Customer, upon execution of this Amendment, acknowledge and agree that Schedule F, “Fees,” Section 2, “CSG Products,” Subsection II, “Workforce Express,” subsection D., “Workforce Express Enterprise Interface,” of the Agreement, line item 2. of the fee table and Note 12 shall be deleted in their entirety and replaced as follows:

 

	
 
	
II.
	
Workforce Express 

 

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
D.    Workforce Express Enterprise Interface (API)
	
 
	
 

	
2.      WFX Enterprise Interface (API) Maintenance and Support Fee per each block of [*********] WFX transactions or portion thereof (Note 12) (Note 13)
	
 
	
 

	
a.     Up to and including [*** ******* *********** ******* (***********)] WFX transactions
	
[*******]
	
$[********]

	
b.     More than [*** ******* *********** ******* (***********)] WFX transactions
	
[*******]
	
$[********]

 

Exhibit 10.26T

 

 

 

Note 12: By way of example, if Customer had [*********] WFX trransactions in the current billing [*****], the [*******] WFX Enterprise Interface Maintenance and Support Fee would be $[********].  Further, the WFX Enterprise Interface Maintenance and Support Fee is intended to be incremental, not cumulative, so that, for example, if Customer had a transaction volume of [***********] WFX transactions in the current billing [*****], the [*******] WFX Enterprise Interface Maintenance and Support Fee would be $[********] for the [***** *** ******* ***** (***) ****** (*********** / ********* = *** ******)] plus $[********] for the next [****** (**) ****** (*********** * *********** / ********* = ** ******)].

 

 

 

THIS AMENDMENT is executed on the days and year last signed below to be effective as of the date last signed below (the "Effective Date").

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By: /s/ Mike Ciszek
	
 

By:  /s/ Gregory L. Cannon

	
 

Title:  Mike Ciszek
	
 

Title:  Gregory L. Cannon

	
 

Name:  SVP - Billing Strategy and Operation
	
 

Name:  SVP, Secretary & General Counsel

	
 

Date:  4/12/19
	
 

Date:  4/15/19csgs-ex1026u_86.htm

Exhibit 10.26U

 

THIS DOCUMENT CONTAINS INFORMATION WHICH HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED.  SUCH EXCLUDED INFORMATION IS IDENTIFIED BY BRACKETS AND MARKED WITH (***).

 

 

 

 

TWENTY-FOURTH AMENDMENT

TO 

CONSOLIDATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS OPERATING, LLC

 

 

SCHEDULE AMENDMENT

 

This Twenty-fourth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Operating, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Consolidated CSG Master Subscriber Management System Agreement effective as of August 1, 2017 (CSG document no. 4114281), as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms.  The effective date of this Amendment is the date last signed below (the “Effective Date”). 

 

WHEREAS, Pursuant to the terms of the Agreement, CSG provides and Customer consumes CSG Vantage® Users/IDs/Sessions for up to [*** ******** **** ******* ************ (*****)] Vantage UserIDs/Sessions, including [*** ******* ******* (***)] Discounted Vantage User IDs/Sessions; and

 

WHEREAS, Customer, subsequent to April 30, 2018, has requested and CSG has provided, pursuant to Technical Service Requests and Statements of Work executed from time to time by the Parties commencing on or after May 1, 2018, through April 30, 2019, for which Customer has been provided and paid associated fees pursuant to the Agreement in the amount of [*** ******* ************ (***)] additional Vantage UserIDs/Sessions to bring the current aggregate number of Vantage UserIDs/Sessions to [*** ******** ***** ******* ********** (*****)] Vantage UserIDs/Sessions.

 

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, CSG and Customer agree to the following:

 

	
1.
	
CSG and Customer agree that as of [***** *** ****], the number of  Vantage UserIDs/Sessions for which CSG invoices Customer is [*** ******** ***** ******* ********** (*****)] and, further, as a result, Schedule F of the Agreement, Section 1, “CSG Services,” Subsection III, “Payment Procurement,” Subsection V., Advanced Reporting, Subsection A., “CSG Vantage®,” Notes 9 and 10 are deleted in their entirety and replaced as follows to reflect the updated number of Vantage UserIDs/Sessions invoiced by CSG and utilized by Customer as of [***** *** ****], as follows:

 

 

Exhibit 10.26U

 

 

 

Note 9: CSG and Customer agree that as of [***** *** ****], Customer has requested and is utilizing [*** ******** ***** ******* ********** (*****)] Vantage UserIDs/Sessions.  Therefore, CSG will invoice and Customer agrees to pay the [******] maintenance pursuant to section A.2 of the table above in accordance with the Agreement for [*** ******** ***** ******* ********** (*****)] Vantage UserIDs/Sessions.  In the event Customer requests additional Vantage User IDs/Sessions, the fees as set forth in sections A.1 and A.2 of the table above shall apply.    

Note 10: Notwithstanding the foregoing in Note 9 above, CSG agrees to provide [*** ******* ******* (***)] Vantage User IDs/Sessions of such [*** ******** ***** ******* ********** (*****)] Vantage UserIDs/Sessions at the rate of [******** (***)] of the [******] Vantage User Maintenance for the Term of the Agreement (“[**********] Vantage User IDs/Sessions”).  CSG and Customer acknowledge and agree that it is the intent of the Parties that the ********** Vantage User IDs/Sessions hereunder will be utilized concurrently with the [*** ******* ******* (***)] current Customer Vantage IDs/Sessions to allow users to query Customer’s Vantage data on [*** (*)] database instances.

 

 

 

 

 

THIS AMENDMENT is executed on the days and year last signed below to be effective as of the Effective Date.

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By: /s/ Mike Ciszek
	
 

By:  /s/ Gregory L. Cannon

	
 

Title:  Mike Ciszek
	
 

Title:  Gregory L. Cannon

	
 

Name:  SVP - Billing Strategy and Operation
	
 

Name:  SVP, Secretary & General Counsel

	
 

Date: 5/16/2019
	
 

Date:  5/17/19csgs-ex1026v_89.htm

Exhibit 10.26V

 

THIS DOCUMENT CONTAINS INFORMATION WHICH HAS BEEN EXCLUDED FROM THE EXHIBIT BECAUSE IT IS BOTH (I) NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED.  SUCH EXCLUDED INFORMATION IS IDENTIFIED BY BRACKETS AND MARKED WITH (***).

 

 

 

 

TWENTY-FIFTH AMENDMENT

TO 

CONSOLIDATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS OPERATING, LLC

 

 

SCHEDULE AMENDMENT

 

This Twenty-fifth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Operating, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Consolidated CSG Master Subscriber Management System Agreement effective as of August 1, 2017 (CSG document no. 4114281), as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms.  

 

WHEREAS, Customer currently consumes processing capacity for its Direct Solutions (Print & Mail) Services; and

 

WHEREAS, Customer has requested CSG support processing of Direct Solutions (Print & Mail) Services volume in a different manner which requires certain capacity for statement composition; 

 

WHEREAS, Customer has requested that CSG provide additional capacity for Customer’s statement composition to accommodate Customer’s increased statement volumes; and

 

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, CSG and Customer agree to the following as of the Effective Date of this Amendment (defined below):

 

	
1.
	
Schedule F of the Agreement, “Fee Schedule,” “1. CSG SERVICES,” Section III, “Payment Procurement,” Section A., “Direct Solutions (Print and Mail),” subsection 2, “Statement Processing,” shall be amended to add a new line item “f” as follows:

 

			
	
2.      Statement Processing (Note 32)
	
 
	
 

	
f.   Statement Composition Capacity (Note 33) (Note 35)
	
 
	
 

	
1.  Setup and Implementation Fees
	
[********]
	
[*****]

	
2.  Support and Maintenance Fees (Note 34)
	
[*******]
	
$[********]

Notes 33: Implement and set up of the Statement Composition Capacity shall be mutually agreed upon and documented in that certain Statement of Work, “Implement Statement Composition Capacity,” (CSG document no. 4128682) (the “Composition Capacity SOW”) to be executed by CSG and Customer.

Note 34: Support and Maintenance Fees will commence with the first invoice following completion of the Project, as defined in the Processing Capacity SOW.

 

 

Exhibit 10.26V

 

 

 

Note 35:  Statement Composition Capacity shall mean the capacity provided pursuant to the requirements developed and approved to support the Composition Capacity SOW, which shall not include cycle loading or Customer acquisitions.  In the event Customer adds additional volume which necessitates CSG requiring additional capacity beyond the Statement Composition  Capacity, CSG shall notify Customer within [**** (*) ********] days and the parties shall mutually agree upon terms and conditions to provide Customer with necessary capacity to support increased statement volumes.  

 

	
2.  
	
In order to properly reflect the Parties’ respective understanding and agreement for mail piece delivery, Section 2, “DELIVERY STANDARDS.” of Attachment A.1 to Exhibit C-2 is deleted in its entirety and replaced as follows:

 

“2.  DELIVERY STANDARDS.  CSG agrees to provide delivery services based upon the Turnaround Time for Paper Bills as provided in Exhibit H-5, “Service Levels,” of Schedule H, “Service Level Agreement,” Table E, Line 10.  The delivery standards exclude major holidays, which shall be defined as New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.”

 

	
3.  
	
Customer agrees the “Service Levels” in Exhibit H-5 for Turnaround Time for Paper Bills shall be [*** ******* ****** (***) *****] or less for physical statements and waived for reprints and reruns for subscriber statements through [****** *** ****].   

 

 

THIS AMENDMENT is executed on the days and year last signed below to be effective as of the date last signed below (the “Effective Date”).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By: /s/ Mike Ciszek
	
 

By:  /s/ Gregory L. Cannon

	
 

Title:  Mike Ciszek
	
 

Title:  Gregory L. Cannon

	
 

Name:  SVP - Billing Strategy and Operation
	
 

Name:  SVP, General Counsel & Secretary

	
 

Date: 5/2/19
	
 

Date:  May 17, 2019

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00298-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00298-of-00352.parquet"}], [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00298-of-00352.parquet"}]]