Document:

<PAGE>   1

                                                                   EXHIBIT 10.34

      AMENDMENT NO. 1 TO CO-BRANDING, MARKETING AND DISTRIBUTION AGREEMENT

      This Amendment No. 1 to Co-Branding, Marketing and Distribution
Agreement (this "Amendment") dated as of January24, 2001 (the "Amendment
Effective Date"), is made and entered into by and between Amazon.com Commerce
Services, Inc., a Delaware corporation ("ACSI"), and Audible Inc., a Delaware
corporation ("Company") with respect to that certain Co-Branding, Marketing and
Distribution Agreement between the Parties dated as of January 30, 2000 (the
"Agreement"). All capitalized terms used in this Amendment and not otherwise
defined shall have the meaning attributed to them in the Agreement. References
to Section numbers below are references to Sections of the Agreement unless
otherwise specified.

      ACSI and Company agree as follows:

      1.      A new definition of "Royalties" is hereby inserted into
Section 1, reading as follows:

      "ROYALTIES" means any royalties payable under Section 5.4.1 or Section
5.4.2.

      2.      The definition of "Annual Fee" in Section 1 is hereby amended in
its entirety to read as follows:

      "ANNUAL FEE" means the fixed fee payable by Company to ACSI with
respect to each of the three Years respectively in accordance with the
applicable terms of this Agreement.

      3.      The definition of "ACSI Competitor" in Section 1 is hereby
amended in its entirety to read as follows:

      "ACSI COMPETITOR" means any person, entity or Web Site whose primary
business is a [***]. For purposes of illustration only, Web Sites such as [***]
(as they exist as of the Effective Date) would be deemed ACSI Competitors, but
Web Sites such as [***] (as they exist as of the Effective Date) would not be
deemed ACSI Competitors.

      4.      Section 2.1 is hereby amended in its entirety to read as follows:

      "2.1 SPOKEN-WORD AUDIO SUB-SECTION. Pursuant to the implementation
procedures set forth in Section 4, ACSI will establish and, upon and following
the Launch Date, maintain (or cause one of its Affiliates to maintain) on the
ACSI Site during the Term the Spoken-Word Audio Sub-Section. In order to provide
a harmonious and consistent user experience, subject to Section 4.1.3, the
presentation, format, functionality and operation of the Spoken-Word Audio
Sub-Section shall be generally consistent with that of other similar ACSI
Product Sub-Sections (including, without limitation, by incorporating category
headings and other navigational aids for specific types of Spoken-Word Audio
Products offered by Company), except that ACSI will include prominent branding
for Company where appropriate on pages of the Spoken-Word Audio Sub-Section.
Subject to the foregoing and to Section 6, ACSI will determine the content,
appearance, functionality and all aspects of the ACSI Site (including the
Spoken-Word Audio Sub-Section) [***]."

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   2

      5.      Section 2.6 is hereby amended in its entirety to read as follows:

      "2.6 DEVELOPMENT OF ACSI SITE, E-MAILS AND ADVERTISING MATERIALS.
Notwithstanding any other provision of this Agreement: (a) nothing in this
Agreement shall limit ACSI's and its Affiliates' ability to re-design or modify
the appearance, content and functionality of the ACSI Site (including any ACSI
Product Section, ACSI Product Sub-Section, or any Home Pages); provided,
however, that in the event that ACSI and/or its Affiliates redesign or revise
the ACSI Site or any ACSI Product Section, the treatment of the Spoken-Word
Audio Sub-Section in connection with such re-design or revision will be
substantially similar to and consistent with the treatment of other ACSI Product
Sub-Sections on the ACSI Site; and (b) [***]."

      6.      Section 3.2.1 is hereby amended in its entirety to read as
follows:

      "3.2.1 AMAZON.COM CUSTOMER BASE. During each Year of the Term following
the Launch Date, ACSI (or one of its Affiliates) will deliver Amazon.com-branded
e-mails and Amazon.com-branded in-product advertising materials related to the
Spoken-Word Audio Sub-Section to selected members of the Amazon.com customer
base in at least the following quantities:

<TABLE>
<CAPTION>
--------------------------------------------------------------------------------
                 Year                Email           Product Shipment
                 ----                                ----------------
--------------------------------------------------------------------------------
<S>               <C>                <C>             <C>
                  1                  [***]                [***]
--------------------------------------------------------------------------------

                  2                  [***]                [***]
--------------------------------------------------------------------------------

                  3                  [***]                [***]
--------------------------------------------------------------------------------
</TABLE>

The Parties shall mutually agree on the nature of such advertising (subject to
ACSI's rights under Section 2.6); [***]. With respect to all email advertising,
ACSI and Company shall pre-test and plan such advertising in a manner generally
consistent with the pre-testing and planning conducted by ACSI and its
Affiliates with respect to advertising for other ACSI Product Sub-Sections, with
the goal of achieving maximum commercial effectiveness for such advertisements
(including, without limitation, by attempting to spread out such advertising in
order to not unnecessarily "bunch" the same). [***]."

      7.      Section 4.1.3 is hereby amended in its entirety to read as
follows:

      "4.1.3  ADDITIONAL FUNCTIONALITY.

              (a) Phase II. Between [***], the Parties shall integrate into the
      Mirror Company Site and Spoken-Word Audio Sub-Section such additional ACSI
      Site Functionality (including, without limitation, search functionality)
      as the Parties may agree upon.

              (b) Additional Functionalities. Any integration of any ACSI Site
      Functionality into the Mirror Company Site and Spoken Word Audio
      Sub-Section beyond that contemplated by Section 4.1.2 and Section 4.1.3
      (a) shall be subject to the prior written approval of both parties, and
      shall be implemented in such manner and on such schedules as the parties
      may agree upon from time to time (provided, however, that:

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   3

      (i) to the extent that any ACSI Site Functionalities are implemented
      generally in or for ACSI Product Sub-Sections or the ACSI Site as a whole,
      ACSI shall be entitled, without Company's approval, to integrate such ACSI
      Site Functionalities into the Mirror Company Site and Spoken-Word Audio
      Sub-Section; and (ii) for the avoidance of doubt, nothing in this Section
      4.1.3 shall be deemed to limit ACSI's obligation under Section 2.6 to
      treat the Spoken-Word Audio Sub-Section in a manner substantially similar
      to and consistent with the treatment of other ACSI Product Sub-Sections on
      the ACSI Site in the event of any re-design or revision of any ACSI Site
      Functionalities already integrated into the Mirror Company Site or Spoken
      Word Audio Sub-Section). [***]."

      8.      Section 4.1.4 is hereby deleted in its entirety.

      9.      Section 4.2 is hereby amended in its entirety to read as follows:

      "4.2    ACSI SITE LINKS. Upon the Launch Date, ACSI will post permanent
and/or rotating links to the Home Page of the Spoken-Word Audio Sub-Section on
relevant pages of the ACSI Site in a manner substantially similar to and
generally consistent with the posting of links to other similar ACSI Product
Sub-Sections (e.g., as of the Effective Date, the ACSI Product Sub-Section
identified as "Audiobooks"). [***]."

      10.     Section 5.2 is hereby amended in its entirety to read as follows:

      "5.2    ANNUAL FEES.

              5.2.1   Upon the Closing, subject to Section 5.3, Company will pay
ACSI via wire transfer the sum of twenty million dollars ($20,000,000) (the
"Company Closing Payment"), representing payment of the Annual Fee for the first
Year of the Term and a pre-payment of the Annual Fee for the second Year of the
Term.

              5.2.2   Company will pay ACSI an Annual Fee for Year 3 via wire
transfer in the total sum of one million five hundred thousand dollars
($1,500,000), [***], representing the entire Annual Fee payable with respect to
Year 3; provided, however, that if ACSI so elects by written notice delivered to
Company at least ten (10) days prior to the end of Year 2, Company shall instead
issue at the beginning of Year 3 to ACSI (or such of its Affiliates as it may
designate) shares of common stock of Company (or any publicly-traded Affiliate
thereof) with a then-current fair market value equal to [***] as of the date of
such issuance (the "Year 3 Shares").

              5.2.3   In addition to the payments specified in Section 5.2.1 and
Section 5.2.2 above, Company will pay ACSI an additional Annual Fee for Year 2
via wire transfer in the total sum of one million dollars ($1,000,000), [***]."

      11.     Section 5.4 is hereby amended in its entirety to read as follows:

      "5.4    ROYALTIES.

              5.4.1   In consideration for the intangible rights granted
hereunder, with respect to Year 1 and Year 2, if the Spoken-Word Audio
Sub-Section (including the Mirror Company Site) generates revenue of [***] (the
"Year 1/Year 2 Revenue Threshold") during either applicable Year, Company will
pay ACSI a royalty equal to [***] of all revenues generated from the Spoken-Word
Audio Sub-Section during such Year (including, for the avoidance of doubt, any
revenue received by Company from any Company customer who first links to the
Mirror

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   4

Company Site from the Spoken-Word Audio Sub-Section and who later accesses the
Company Site directly) in excess of the Year 1/Year 2 Revenue Threshold.

              5.4.2   In consideration for the intangible rights granted
hereunder, with respect to Year 3, if the Spoken-Word Audio Sub-Section
(including the Mirror Company Site) generates revenue of [***] (the "Year 3
Revenue Threshold"), Company will pay ACSI a royalty equal to [***] of all
revenues generated from the Spoken-Word Audio Sub-Section during Year 3
(including, for the avoidance of doubt, any revenue received by Company from any
Company customer who first links to the Mirror Company Site from the Spoken-Word
Audio Sub-Section and who later accesses the Company Site directly) in excess of
the Year 3 Revenue Threshold.

              5.4.3   Company will pay ACSI any Royalties payable pursuant to
this Section 5.4 on an annual basis, in arrears, as follows: within thirty (30)
days after the end of each Year as to which any Royalties are payable, Company
will remit to ACSI the Royalties payable with respect to such Year, together
with a report specifying in reasonable detail: (a) the gross revenue generated
by the Spoken-Word Audio Sub-Section; and (b) Company's calculation of the
Royalties."

      12.     Section 5.6 is hereby amended in its entirety to read as follows:

              "5.6    ALLOCATION OF PAYMENTS. The Parties acknowledge and agree
that the Annual Fees shall be allocated as consideration for advertising
services and intangible rights granted by ACSI to Company hereunder, including
the rights granted under Section 2.1 and Section 4.2 and the licenses granted to
Company under Section 6, as follows: [***]% of each Annual Fee shall be
allocated to intangible rights granted and [***]% of each Annual Fee shall be
allocated to advertising services."

      13.     Section 9.2 is hereby amended in its entirety to read as follows:

      "9.2    [***]."

      14.     Section 10.3 is hereby amended in its entirety to read as follows:

      "10.3   ACSI TERMINATION. In the event that: (a) Company at any time
engages in any criminal conduct, fraud, dishonesty or other behavior that is
materially harming the goodwill or reputation of ACSI or its Affiliates or the
ACSI Site; (b) Company has consistently failed to abide by the technical and
customer service requirements described in Section 2.4; or (c) Company
consistently fails to pay bona fide debts as they legally come due, institutes
or has instituted against it any bankruptcy, reorganization, debt arrangement,
assignment for the benefit of creditors, or other proceeding under any
bankruptcy or insolvency Law or dissolution, receivership, or liquidation
proceeding (and, if such proceeding is instituted against it, such proceeding is
not dismissed within one hundred twenty (120) days), the same shall be deemed a
material breach of this Agreement which is not susceptible to cure, and ACSI
shall be entitled to terminate this Agreement upon written notice to Company.
[***]."

      15.     Section 10.4 is hereby amended in its entirety to read as follows:

      "10.4   COMPANY TERMINATION. In the event that ACSI consistently fails to
pay its bona fide debts as they legally come due, institutes or has instituted
against it any bankruptcy, reorganization, debt arrangement, assignment for the
benefit of creditors, or other proceeding under any bankruptcy or insolvency Law
or dissolution, receivership, or liquidation proceeding

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   5

(and, if such proceeding is instituted against it, such proceeding is not
dismissed within one hundred twenty (120) days), the same shall be deemed a
material breach of this Agreement which is not susceptible to cure, and Company
shall be entitled to terminate this Agreement upon written notice to ACSI."

      16.     Section 10.5.1 is hereby amended in its entirety to read as
follows:

                  "10.5.1 GENERAL. Upon termination of this Agreement, each
Party in receipt, possession or control of the other Party's intellectual or
proprietary property, information and materials (including any Confidential
Information) pursuant to this Agreement must return to the other Party (or at
the other Party's written request, destroy and certify in writing such
destruction) such property, information and materials. In addition, except as
provided in Section 10.5.2, Company will promptly upon any termination of this
Agreement pay to ACSI a prorated portion of the Annual Fee due for the Year in
which termination is effective; provided, however, that if Company terminates
this Agreement by reason of ACSI's breach hereof, Company shall have no further
payment obligation, and, if such termination occurs at any time during the
Refund Period, ACSI shall promptly either (a) refund to Company a percentage of
the Annual Fees paid pursuant to Section 5.2.1 equal to the Proration
Percentage, or, at ACSI's option, (b) cause the transfer and assignment to
Company of a percentage of the Shares delivered pursuant to Section 5.3 equal to
the Proration Percentage. Sections 6 through 8, 10 and 11, together with any
accrued but unpaid payment obligations of either Party hereunder, will survive
the termination or expiration of this Agreement."

      17.     Section 10.5.5 is hereby deleted in its entirety.

      18.     Exhibit B to this Amendment shall be added to the Agreement as
Exhibit B thereto, as contemplated by Section 2.4 of the Agreement.

      19.     Exhibit C to the Agreement is hereby deleted in its entirety.

      20.     The parties acknowledge and agree that as of the Amendment
Effective Date, all integration of any ACSI Site Functionality into the Mirror
Company Site and Spoken-Word Audio Sub-Section and related functionality
(including, without limitation, search functionality) contemplated by Section
4.1.2 and Section 4.1.3(a) has been completed and that each Party has fully
discharged its obligations under those Sections.

      21.     This Amendment represents the entire agreement between the Parties
with respect to the subject matter hereof and supersedes any previous or
contemporaneous oral or written agreements regarding such subject matter. Except
as expressly amended by this Amendment, the Agreement remains in full force and
effect in accordance with its terms.

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   6

IN WITNESS WHEREOF, the Parties have executed this Amendment as of the date
first written above.

ACSI                                 Company:
----                                 -------

AMAZON.COM COMMERCE SERVICES, INC.   AUDIBLE INC.

By: /s/ Owen Van Natta               By: /s/ Brian Fielding
    ------------------                   ------------------

Title: Vice President                Title: Senior Vice President Legal Affairs
       --------------                       -----------------------------------

Notice Address:                      Notice Address:

[***]                                [***]

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   7

                                    EXHIBIT B

The following site design and site performance requirements shall apply to the
Jump Page(s) linking users from the ACSI Site to the Mirror Company Site (and,
to the extent specified below, to the Mirror Company Site generally). The
following customer service, privacy and data protection requirements shall apply
to the Mirror Company Site generally (and, to the extent specified below, to the
Company Site). As used in this Exhibit, the term "Jump Page" means the first
page accessed by any person linking to the Mirror Company Site from the ACSI
Site.

SITE DESIGN REQUIREMENTS:

THE JUMP PAGE LINKING USERS FROM THE ACSI SITE TO MIRROR COMPANY SITE AND, AS
SPECIFICALLY REFERENCED, EACH PAGE OF THE MIRROR COMPANY SITE MUST COMPLY WITH
THE FOLLOWING REQUIREMENTS:

   -  [***]

ACSI reserves the right to change these requirements from time to time in its
discretion upon written notice to Company and Company agrees to make
commercially reasonable efforts to adhere to any such modified requirements.

CUSTOMER SERVICE AND QA REQUIREMENTS:

Company will be required to comply with the general requirements set forth
below. These requirements will be supplemented by a project plan produced in
good faith and within 30 days prior to the Launch Date by the ACSI and Company
account managers detailing the specific execution of the requirements set forth
below. ACSI may make reasonable modifications to the following standards from
time to time upon written notice to Company in order to maintain consistency of
customer service with that provided by ACSI and its Affiliates; provided, that
ACSI shall not make any material modifications to such standards without first
consulting with Company.

1.    Company will provide customer service via web, e-mail and/or telephone
twenty-four hours per day, seven days per week. Such Customer Service may be
provided by Company or an outsourced service provider at Company's sole
discretion, provided, that Company shall at all times remain responsible and
liable for performance of such customer service. Company will respond to [***]%
of all customer e-mails and web inquiries within twenty-four hours and [***]% of
all telephone calls received within sixty (60) seconds (with the remainder
handled as promptly as commercially reasonably possible). Company shall ensure
that no customer seeking to contact Company by telephone receives a busy signal
at any time (provided, however, that Company shall not be liable by reason of
any user's receiving a busy signal to the extent caused by external network
failures or similar causes beyond Company's reasonable control). ACSI shall be
entitled to remotely monitor Company's customer contacts to ensure Company's
compliance with the terms of this Agreement (and Company shall cooperate with
ACSI as requested from time to time to facilitate such monitoring). Until the
completion of an upgrade to Company's telecommunications system (planned for
this Fall), such monitoring shall be in the form of periodic cassette tape
recordings of select Customer Service interactions to be provided to ACSI by
Company and supplemented by "mystery shopper" monitoring as may be performed by
ACSI at its discretion.

2.    Company will make commercially reasonable efforts to adopt a QA procedure
with respect to testing, production and maintenance of the Mirror Company Site
which is equivalent

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   8

to that followed by ACSI and its Affiliates with respect to the ACSI Site (or
another QA procedure approved by ACSI, which approval will not be unreasonably
withheld). ACSI and Company will each provide reasonable training to designated
personnel of the other party in order to assist in QA and handling e-mail
inquiries.

3.    Company will buy/build, operate and maintain an appropriate customer
service infrastructure for the Company Site. Company's long distance carrier is
AT&T. ACSI acknowledges and agrees that AT&T is an acceptable long distance
carrier.

4.    Company shall be capable of differentiating customers by their value and
servicing such customers uniquely. Company shall make commercially reasonable
efforts to implement such capability as promptly as commercially reasonably
possible, and in any event will be capable of manually doing so by no later than
May 2000.

5.    Company must be capable of handling voice tree-to-live rep and live
rep-to-voice tree transfers.

6.    Company should not expect that inquiries to ACSI and its Affiliates
regarding Spoken-Word Audio Products or the Company Site or Mirror Company Site
will necessarily be automatically forwarded to Company (e.g., via a dedicated
punch option) and Company must therefore be capable of handling manual transfers
from customer service representatives of ACSI and its Affiliates.

7.    Workflow Policy Requirements will be defined and agreed upon in the
project plan produced by the ACSI and Company account managers. Key policy
points include:

  -   Transfer Criteria: Phone, Email, Other Media.
  -   Handling Escalated Contacts.
  -   Contact Volume.

8.    ACSI and Company will each provide a dedicated escalation point for
customer service issues, available via email and phone.

9.    Company will participate in the Amazon.com Commerce Network CS Consortium
quarterly meetings to share information and learning.

Company will provide reports to ACSI detailing its compliance with the foregoing
requirements (and such other information as ACSI may reasonably request
regarding Company's customer service and quality assurance activities and
procedures) on a weekly basis for the first four (4) weeks following the Launch
Date (or such other period as ACSI may reasonably specify), and thereafter
provide such reports on a monthly basis. Reports will be in the form attached to
this Exhibit B as the "Appendix - Form of Report " unless otherwise agreed by
the Parties. To the extent that any Jump Page(s) are hosted by Company, the
foregoing requirements shall also apply to such Jump Page(s).

The document entitled "Amazon Customer Service Level Requirements", which has
previously been provided to Company, provides additional details and time frames
for execution by Company of the activities/performance metrics referenced in
this section as in effect as of the May 29, 2000.

<PAGE>   9

SITE AVAILABILITY/RELIABILITY

Company shall ensure that the Mirror Company Site complies with the following
performance standards:

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------
  SERVICE COMPONENT                                        RESPONSE / PERFORMANCE LEVEL
=============================================================================================
<S>                                                       <C>
  REQUIRED METRICS
---------------------------------------------------------------------------------------------
  Required Website Availability                            [***]
---------------------------------------------------------------------------------------------
  ALTERNATE WEB PRESENCE (*)                               [***]
---------------------------------------------------------------------------------------------
  Planned outages                                          [***]
---------------------------------------------------------------------------------------------
  Download home page - average                             [***]
---------------------------------------------------------------------------------------------
  Goal Metrics (Business Functions TBD)                    [***]
---------------------------------------------------------------------------------------------
  Browse options / information                             [***]
---------------------------------------------------------------------------------------------
  Product Image display                                    [***]
---------------------------------------------------------------------------------------------
  SEARCH (1ST 10 RESULTS)                                  [***]
---------------------------------------------------------------------------------------------
  ORDER STATUS INQUIRY ONLINE                              [***]
---------------------------------------------------------------------------------------------
</TABLE>

DEFINITION OF "DEGRADED PERFORMANCE" (INCLUDING "UNPLANNED OUTAGES")

Website unavailable for [***] or longer (due to factors under the control of
Company and/or its vendors)

Website:    Key functions / attributes slow or not working, include:
            Customer unable to log in
            Customer unable to view orders
            Slow response time (download home page [***] for [***] or longer)
            Technical error messages being transmitted to Customer.

Company will make commercially reasonable efforts to ensure that customers do
not experience "blank screens", broken links, technical error messages, or
similar problems when accessing or attempting to access the Mirror Company Site.
Company will serve non errored pages to [***]% of the pages served.

If there is an "outage" / or "degraded performance" (planned or unplanned),
Company will provide a web-based means of communication to customers to instill
confidence in the reliability and dependability of the Mirror Company Site. The
specific manner in which this service is provided will be negotiated between
Company and ACSI's IT Service providers and will be subject to ACSI's approval.

Escalation Procedure: In the event that the Mirror Company Site is at any time
not in compliance with the foregoing requirements, Company will promptly notify
ACSI and cooperate with ACSI to correct the problem(s) as promptly as possible
in accordance with an "event notification process" to be provided by ACSI.

ACSI may modify the foregoing specifications from time to times in its sole
discretion (provided, that ACSI shall not modify such specifications to impose
any more stringent specifications as to the Mirror Company Site than it and its
Affiliates apply to the ACSI Site). Company shall make commercially reasonable
efforts to meet or exceed any such modified specifications. To the extent that
any Jump Page is hosted by Company, the foregoing requirements shall also apply
to such Jump Page.

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.

<PAGE>   10

PRIVACY POLICY

ACSI requires strict adherence to the following privacy and security measures:

1) Company may only use information that it receives from ACSI or its Affiliates
for the sole purpose of fulfilling customer orders (provided, that the foregoing
shall not prohibit Company from using Referral Information not received from
ACSI or its Affiliates as permitted by Section 2.5 of the Agreement).

2) Company must comply with all local, state and federal laws concerning the
collection and use of personal information.

3) Company's privacy policy must provide its customers with at least the level
of protection that ACSI and its Affiliates provide under their policies. Should
the privacy policies of ACSI and its Affiliates be modified, Company will be
notified in writing.

4) Company's privacy policy must, at a minimum, disclose to its customers:

a) The personal information that Company collects;

b) How Company protects the personal information that it collects;

c) How Company uses the personal information that it collects;

d) How Company discloses the personal information that it collects;

e) How Company's customers can "opt out" of having their personal information
used for marketing purposes.

5) Company's privacy policy specifically must disclose any personal information
(including aggregate customer information) that Company provides to ACSI and its
Affiliates. For example, Company currently must disclose that it may provide
ACSI and its Affiliates with information about a customer's shopping trip to the
Company Site or otherwise through a link from the ACSI Site or if the customer's
purchases resulted from a joint promotion between Company and ACSI or its
Affiliates (e.g., a coupon or promotional gift certificate used on the Mirror
Company Site sent by ACSI or its Affiliates to customers of the ACSI Site).
Company must also disclose that Company may share personal information with ACSI
and its Affiliates in order to fulfill customer orders. [Sample Copy:
Audible.com does not sell, trade, or rent personal information. From time to
time, we may enter into agreements with other companies to send promotional
e-mails on our behalf to such companies' customers. If we do, we may provide a
list of our customers' e-mail addresses to the other company so that you, as an
existing audible.com customer, will not receive repetitive promotional
materials. Other than e-mail addresses, no information will be shared with the
other company. Audible.com may provide non-personal, summary or aggregate
statistics and data about our customers, sales, traffic patterns, and related
site information to partners and other reputable third-party vendors, but these
statistics will include no personally identifying information. Audible.com may
release account information when we believe, in good faith, that such release is
reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of
any of our user agreements or (iii) protect the rights, property or safety of
audible.com, our users, or others.]

6) Links to Company's privacy policy must be conspicuous and easily accessible
on the primary Home Page of the Mirror Company Site, any other page of the
Mirror Company Site and/or Jump Page(s) to which links exist on the ACSI Site
and other key pages of the Mirror Company Site.

7) Company's privacy policy and its accessibility from the foregoing pages will
be subject to ACSI's review and approval, such approval will not be unreasonably
withheld, at all times that it maintains an information-sharing relationship
with ACSI.

<PAGE>   11

8) Company will direct any questions it receives concerning its sharing of
personal information (including aggregate customer information) with ACSI and
its Affiliates, and any questions about ACSI's and its Affiliates' privacy
policy, to Karen Ressmeyer [karenr@amazon.com] at ACSI, or such other person as
ACSI may designate.

DATA SECURITY

ACSI acknowledges that it has reviewed Company's current methodology for
protection of data received from or relating to its customers and users of the
Mirror Company Site and Company Site, and that it satisfies ACSI's current data
security requirements. ACSI may from time to time in the future update such
requirements (provided, that ACSI shall in no event require that Company adhere
to any standards more stringent than those that ACSI and its Affiliates apply to
themselves; and provided further that, for the avoidance of doubt, Company is
free to protect data received from or relating to customers or users in a manner
which is more secure than that required by ACSI).

Company will promptly fill out a questionnaire provided by ACSI's infrastructure
team to provide assessment of Company's data security. ACSI may from time to
time perform or have its representative perform a security audit of the Mirror
Company Site in order to ensure compliance with ACSI's requirements.

To the extent that any Jump Page(s) are hosted by Company, the foregoing
requirements shall also apply to such Jump Page(s).

<PAGE>   12

                                                   APPENDIX - FORM OF REPORT
<TABLE>
<CAPTION>
--------------------------------------------------------------------------------------------------------------------------------
  INDEX      DEPARTMENT  TYPE         STANDARD                                                                    RESULTS
                                                            SUN    MON     TUES    WED    THURS   FRI     SAT     WEEK  MTD
--------------------------------------------------------------------------------------------------------------------------------
<S>          <C>         <C>          <C>                   <C>    <C>     <C>     <C>    <C>    <C>      <C>    <C>
                                      [***]% in 60 Seconds
1            TELEPHONES  Core Metric  or less
2                        Core Metric  Abandon Rate [***]%
3                        Core Metric  Calls Blocked [***]%
4                        Core Metric  QA Score [***]%
5                        Non Core     Total Calls
6                        Non Core     VRU Calls
7                        Non Core     Calls Offered
8                        Non Core     Calls Answered
9                        Non Core     Calls Abandoned
                                      Calls transferred to
10                       Non Core     Amazon.com
--------------------------------------------------------------------------------------------------------------------------------
                                      [***]% of emails
11             EMAIL     Core Metric  answered w/in 24 Hrs
12                       Core Metric  QA Score [***]%
13                       Non Core     Total emails
--------------------------------------------------------------------------------------------------------------------------------
14            SYSTEMS    Core Metric  [***]% System Uptime
--------------------------------------------------------------------------------------------------------------------------------
</TABLE>

--------------------
***Confidential Information has been omitted and has been filed separately with
the Securities and Exchange Commission.ex10-1

Exhibit 10.1

EMPLOYMENT AGREEMENT

     This Key Employee Employment Agreement (“Agreement”) is entered this 23rd
day of July, 2001, by and between Advanced Switching Communications, Inc.
(“ASC” or “Employer”), a Delaware corporation with its principal place of
business in Vienna, Virginia and Gary L. Wingo (“Employee”).

     In consideration of the promises and mutual covenants contained in this
Agreement and intending to be legally bound, Employer agrees to employ
Employee, and Employee hereby agrees to such employment relationship with
Employer, under the following terms and conditions:

1.     Employment. Employee accepts at will employment with ASC. Both Employee and
Employer may terminate the employment relationship at any time, for any reason,
with or without notice. In the event (A) ASC terminates Employee without cause
(as hereafter defined); or (B) on the first anniversary of this Agreement in
the event that Employee is not in breach of this Agreement and the Board of
Directors does not appoint Employee as President and Chief Operating Officer of
ASC, Employee may terminate this Agreement upon written notice to ASC no later
than August 23, 2002; then ASC will pay Employee a lump sum equal to two times
Employee’s base salary for the calendar year prior to termination within 30
days after the date of termination. For purposes of this Agreement, “cause”
means: (i) any act or omission which constitutes a material breach by Employee
of the terms of this Agreement, (ii) the conviction of a felony or commission
of any act which would rise to the level of a felony, or the conviction or
commission of a lesser crime, offense or act that adversely impacts upon the
business or reputation of ASC, (iii) Employee’s willful or negligent failure to
perform a substantial or material part of his duties, or (iv) Employee’s
failure to meet minimum performance levels or goals established by mutual
agreement between ASC and Employee.

2.     Duties. Employee’s duties will be as assigned by the Chief Executive
Officer or Board of Directors and these duties may change from time to time.
Employee agrees to devote his full time, attention and best efforts to the
performance of these duties. Employee acknowledges that the effective
performance of his/her duties may require Employee to work weekends and
evenings from time to time. To avoid any conflict of interest while employed by
ASC, Employee will not work for himself or herself or for other businesses or
individuals, with or without compensation, without ASC’s written permission.
This restriction is not intended to prevent Employee from engaging in social,
community, charitable, political, family and other similar activities, so long
as those activities are not adverse to the interests of ASC and do not
interfere with the performance of Employee’s duties under this Agreement.
Employee will comply with all published policies and procedures of ASC relating
to his employment or the workplace.

 

3.     Compensation. While employed by ASC, Employee will receive the following
compensation and benefits. Employer shall withhold from remuneration hereunder
any federal, state or local income or payroll tax it deems necessary or
appropriate to comply with applicable law.

     a.     Base Salary. Employee’s initial base salary will be $25,000 monthly
($300,000 annually), which will be paid in arrears, according to ASC’s normal
payroll practices. Such base salary shall be reviewed at least annually and
may be adjusted upward in the discretion of ASC’s Chief Executive Officer or
Board of Directors (or its delegate).

     b.     Bonus Plan. Employee is eligible to receive bonuses in the discretion
of ASC’s Chief Executive Officer or Board of Directors. This includes a
one-time signing bonus of $150,000 payable in the first payroll cycle following
Employee’s start date. In addition, Employee will be eligible to participate
in ASC’s bonus plan with a target annual bonus of $200,000. This $200,000
bonus is guaranteed for his first year of employment, payable 1/2 on
Employee’s six-month anniversary and 1/2 on his one-year anniversary with
ASC, provided Employee is then in employment with ASC. Employee’s bonus may
exceed $200,000 if Employee’s performance exceeds his mutually agreed to goals
and objectives.

     c.     Employee Benefits. Employee will be eligible to participate in such
employee benefits and perquisites as are generally available to similarly
situated employees of ASC from time to time. All benefits and perquisites
provided under this Agreement are subject to the terms and conditions of the
applicable benefit plans or programs. This includes eligibility to participate
in ASC’s group life insurance program with the option to purchase additional
life insurance up to a maximum of $300,000. In addition, Employee will accrue
five weeks of vacation per year. Nothing in this Agreement shall limit ASC’s
right to amend or terminate any employee benefit plan or program.

     d.     Expense Reimbursement. Employee may be eligible for reimbursement for
necessary business expenses incurred in the performance of his/her duties,
including, by example, travel, meals, entertainment and related authorized
expenses. Employee must submit itemized expense reports, receipts and other
documentation that ASC may require.

     e.     Stock Options. Subject to approval of such grant by ASC’s Board of
Directors, Employee will be eligible for nonqualified options to purchase
1,000,000 shares of ASC’s common stock subject to the terms and conditions of
the 2000 Stock Incentive Plan (the “Plan”) and the applicable option agreement.
The vesting period for the options is 0% in the first year, 25% on the 1-year
anniversary of the grant, with the remainder to vest ratably each month over
the following 36 months. In the event of a Change in Control (as defined in
the Plan), 50% of the unvested options will vest.

 

     f.     Loan. To assist Employee with establishing a residence in Virginia,
ASC will provide Employee with an interest-free loan to be used for a down
payment on a residence. The loan shall be in the amount of $200,000. This
loan will be secured by a first or second mortgage on the residence. At ASC’s
expense, Employee shall execute and deliver any and all documents as may be
reasonably required by ASC to document the loan and the mortgage, including the
written consent of the primary mortgagee to ASC’s mortgage. The loan will
become due upon the earlier of the sale of the residence or 120 days after the
termination of Employee’s employment with ASC for any reason.

4.     Special Covenants Regarding Work Product and Intellectual Property.

     a.     Employee hereby assigns and transfers ownership to Employer of all
inventions, discoveries, drawings, computer software, algorithms, improvements
and devices conceived by Employee including intellectual property rights such
as patents and copyrights (referred to as “work product”) developed or made by
Employee, either alone or with others, in whole or in part during Employee’s
employment by ASC, which (i) are useful in, or directly or indirectly related
to ASC’s business or which relate to, or (ii) are conceived, developed or made
in the course of, Employee’s employment, or (iii) which are developed or made
from, or by reason of knowledge gained from such employment. Employer shall
have the sole and exclusive right to use work product as described above,
whether original or derivative, in any manner whatsoever, and Employee
acknowledges that all work product described above shall be considered as “work
for hire” belonging to ASC.

     b.     Employee agrees to promptly disclose in writing all work product to
ASC’s Chief Executive Officer or other designated ASC officers or
representatives and assist ASC to protect any proprietary interest in work
product as ASC may reasonably require. Employee shall execute all documents
required by ASC to support and/or establish ASC’s ownership interest in this
work product, and perform all lawful acts which ASC may deem necessary or
advisable for the preparation, prosecution, procurement and maintenance of
trademark, copyright and/or patent applications in the United States and/or
foreign countries, whether before or after termination of employment. ASC
agrees to bear all expenses in connection with establishing its ownership
interest, but ASC has no obligation to protect by trademark, copyright, patent
or otherwise such work product and may do so to the extent ASC deems desirable.
These employee obligations are part of Employee’s general responsibilities and
are included within the existing compensation being received with no additional
compensation for these responsibilities. Employee agrees to keep such work
product confidential and agrees not to disclose such work product without ASC’s
written consent, except as required by, and during, his employment.

5.     Restrictive Covenants on Confidentiality, Nonsolicitation, Noncompetition.

 

     a.     Confidentiality. While employed with ASC, and because of the nature of
Employee’s responsibilities, Employee will acquire valuable and confidential
information
and trade secrets regarding ASC’s business operations, including but not
limited to, ASC’s existing and contemplated services and products,
documentation, technical data, business and financial methods and practices and
other confidential corporate information. Employee covenants and agrees that,
while an ASC employee and following termination of that employment, all
Corporate Information (as defined below) shall not be disclosed and shall be
kept as confidential, proprietary, and in the nature of trade secrets, and
Employee shall not disclose any Corporate Information to any person or use any
Corporate Information for Employee’s own benefit or for the benefit of any
other person without ASC’s written consent, except as required by, and during,
his/her employment.

     b.     Definition of Corporate Information. Any knowledge, information or
documents regarding ASC or its affiliates, including, but not limited to,
client lists, employee information, employee lists, prospective client lists,
client contracts, information regarding clients or customers, processes,
consulting and training methodologies, operational methods and procedures, work
product (as defined in paragraph 4 above) business and marketing plans,
product development ideas, designs of projects, research projects, products,
systems, software, models, modules, templates, source code and object code,
designs, business systems, consulting models, creative and graphical work,
venture and business plans, programs, and financial plans, or improvements,
modifications, components, prototypes or works thereof, pertaining to ASC’s
business, ventures or its clients, and any information which has or may be
derived or obtained from such information, shall constitute “Corporate
Information”, whether or not reduced to tangible form or held electronically,
and whether or not marked in physical writing or electronically as
“confidential”. Corporate Information does not include any information made
available by ASC in the normal course of its business to the general public.
Employee acknowledges that such Corporate Information as is acquired and used
by ASC or its affiliates is a special, valuable and unique asset. All records,
files, materials and confidential information obtained by Employee in the
course of his employment with ASC is confidential and proprietary and shall
remain the exclusive property of ASC or its affiliates, as the case may be.
However, this provision shall not preclude Employee from providing truthful
information to the extent required by subpoena, court order, search warrant or
other legal process, provided that Employee immediately notifies ASC of such
request in order to provide ASC an opportunity to object to such request in the
appropriate forum and to obtain a ruling on such objection.

     c.     Return of Information. Upon termination of employment with Employer
for any reason, or at any other time Employer demands, Employee shall deliver
promptly to Employer all material and documentation relating to Employer or its
clients, including without limitation, all memoranda, notes, records, reports,
manuals, drawings, customer lists, referral source lists, vendor service lists,
software

 

programs, and any other documents, whether or not of a confidential
nature, belonging to Employer, including all copies of such materials which
Employee may then possess or have under his control. Employee further agrees
that upon termination of employment, Employee shall not retain any document
containing or pertaining to the Corporate Information.

     d.     Noncompetition; Nonsolicitation.

	 	(i)	 	During the term of the Employee’s employment by ASC and for a
one (1)-year period commencing thereafter, the Employee shall not,
without the prior written consent of ASC, directly or indirectly
engage in any business or activity, whether as an employee,
consultant, partner, principal, agent, representative or stockholder
(other than as the holder of an interest of five percent (5%) or
less in the equity of a publicly traded corporation) or render any
services or provide any advice or substantial assistance to any
business, person or entity, if such business, person or entity,
directly or indirectly, competes (or, to the Employee’s knowledge
after due inquiry, intends to compete or is preparing to compete
during this one (1)-year period), in the United States with (i) ASC,
(ii) any material product, service or business of ASC or (iii) any
material product, service or business under serious consideration by
ASC as of the Employee’s termination date or any time during the
one-year prior period prior thereto. As used herein, a material
product, service or business is under serious consideration by ASC
if, at the time of Employee’s termination, it is included in a
written business proposal, marketing plan or budget approved by, or
intended to be submitted for approval by, the Chief Executive
Officer or Chief Operating Officer of ASC, if Employee is, or would
reasonably be expected to be, aware of such matter.
	 
	 	(ii)	 	During the term of the Employee’s employment by ASC and for a
one (1)-year period commencing thereafter, the Employee shall not,
directly or indirectly, divert, solicit or lure away the patronage
of (i) any customer or business of ASC as of or any time prior to
the Employee’s termination date, or (ii) any prospective customer or
business of ASC. As used herein, “prospective customer” means any
customer that ASC has actively and individually solicited within the
one year period preceding the Employee’s termination date, or is
seriously considering soliciting. As used herein, solicitation of a
prospective customer is under serious consideration by ASC if, at
the time of Employee’s termination, such solicitation is included in
a written business proposal, marketing plan or budget approved by,
or intended to be submitted for approval by, the Chief Executive
Officer of ASC, if Employee is, or would reasonably be expected to
be, aware of such matter.

 

	 	(iii)	 	In addition, the Employee shall not, without the prior
express written consent of ASC, directly or indirectly, during the
term of the Employee’s employment by ASC and for the one (1)-year
period commencing thereafter, recruit, hire or assist others in
recruiting or hiring, or otherwise solicit for employment, any
employees of ASC or its customers or subcontractors.

     The provisions of this Section 4(d) shall not be deemed to limit in any
way the provisions of any other Section of this Agreement. In the event of
Employee’s
termination for cause, the provisions of section 4(d)(i) shall not apply
to Employee. By entering into this Agreement, Employee acknowledges that these
prohibitions are reasonable as to time, geographical area and scope of activity
and do not impose a restriction greater than is necessary to protect ASC’s
goodwill, proprietary information and business interests.

     The Employee further acknowledges and agrees that, in the event of his
termination of employment with Employer, the Employee’s experience and
capabilities are such that the Employee can obtain employment in business
activities which are of a different nature or are not in competition with
Employee’s activities as an employee of Employer and that the enforcement of
this Agreement shall not prevent the Employee from earning a reasonable
livelihood.

     Employee agrees that this Agreement provides enhanced protections and
benefits to which he was not otherwise entitled prior to its execution and that
such protections and benefits constitute valuable consideration sufficient to
support the non-competition and non-solicitation obligations described above.

6.     Remedies.

     a.     Employee agrees and acknowledges that a breach of paragraph 4 or 5 of
this Agreement will result in damage or loss to ASC which cannot be reasonably
or adequately compensated in damages and will cause ASC irreparable injury. In
the event of such a breach or threatened breach of this Agreement by Employee,
in addition to all other remedies otherwise available to ASC, ASC is entitled
to an injunction, enjoining and restraining such breach or threatened or
intended breach, and Employee hereby consents to the issuance of such
injunction in any court of competent jurisdiction without proof of specific
damages. Resort to such equitable relief shall not be construed to be a waiver
of any other rights or remedies ASC may have for damages or otherwise.

     b.     If either party enforces any part of this Agreement through legal
proceedings and the other party is found to be in default or breach, the
defaulting or breaching party agrees to pay the non-defaulting party any costs
and attorneys’ fees reasonably incurred in such proceedings.

7.     Cumulative Rights. The parties’ rights and remedies in this Agreement are
cumulative, and in addition to, any other rights, remedies or causes of action

 

allowed at law and shall not exclude any other rights or remedies available to
either party.

8.     Overpayment. From time to time, Employee may receive payments in advance for
business expenses, payroll advancements or other payments or loans. Employee
hereby authorizes ASC to deduct from Employee’s compensation, any amounts paid
which are in excess of the amounts to which Employee is entitled by a deduction
from monies or other compensation owed to Employee from ASC. Any overpayments
or loans not otherwise recoverable by way of such deduction, are deemed payable
in full on termination of employment for any reason or on demand, whichever is
sooner

9.     Notices. Any notice required or permitted by this Agreement shall be
sufficient if in writing, and sent by certified mail, or hand delivery through
a company providing written receipt of delivery, to Employee’s last known
residence or to Employer’s principal office (Attention: General Counsel) as the
case may be.

10.     Waiver of Breach. The waiver by either party of a breach of any provision
of this Agreement by the other party shall not operate or be construed as a
waiver of any subsequent breach by such party.

11.     Governing Law and Venue. This Agreement shall be governed by the law of the
Commonwealth of Virginia, Employer’s principal place of business, without
giving effect to Virginia’s conflict of laws. The parties agree that the proper
venue for any dispute shall be the Fairfax County Circuit Court or the United
States District Court for the Eastern District of Virginia, Alexandria Division
and in the event that there is no other manner of service hereby appoint the
Secretary of the Commonwealth of Virginia.

12.     Severability. If any part or portion hereof shall be determined to be
invalid, illegal or unenforceable, in whole or in part, neither the validity of
the remaining part or portion of such term nor the validity of any other term
or provision of this Agreement shall in any way be affected thereby.

13.     Assignment. Employee’s rights and obligations under this Agreement are not
assignable. ASC’s rights and obligations inure to the benefit of and shall be
binding upon successors and assigns of ASC.

14.     Survival of Employee’s Obligations. The provisions of paragraphs 4, 5, 6, 7
and 8 of this Agreement, and any related provisions necessary to enforce such
provisions, shall survive termination of Employee’s employment, and form a
continuing obligation on the part of the parties hereto, which may not be
waived except in writing by both parties to this Agreement.

15.     Entire Agreement. This Agreement contains the entire agreement of the
parties with respect to the matters contained herein. It may be modified,
changed

 

or altered only by an agreement in writing signed by all of the
parties. The language used in this Agreement will be deemed to be the language
chosen by the parties hereto to express their mutual intent, and no rule of
strict construction will be applied against any person. This Agreement may be
executed in any number of counterparts.

16.     Employee’s Warranties. Employee warrants that his/her performance of this
Agreement’s terms, and any services to be rendered as an ASC employee, do not
and shall not breach any fiduciary or other duty or any covenant, agreement or
understanding, including any agreement relating to any proprietary information,
knowledge or data acquired by Employee in confidence or trust, prior to
Employee’s employment by ASC, to which Employee is a party or by the terms of
which Employee may be bound. Employee shall not disclose to ASC or its clients,
or induce ASC to use, any such
proprietary information, knowledge, or data belonging to any previous employer
without such previous employer’s permission. Employee will disclose to ASC, as
much as Employee is permitted to do, the terms and subject of any prior
confidentiality, non-competition or invention agreement or agreements to which
Employee is bound.

17.     Indemnification. Employee hereby agrees that if Employee intentionally
breaches any agreement or understanding between him/her and another person or
company, or intentionally wrongfully uses any confidential or proprietary
information or trade secrets he has obtained from sources other than ASC
without permission, then Employee will indemnify and hold ASC harmless from and
against any and all damages, claims, costs and expenses, including without
limitation attorneys’ fees and legal costs and expenses, based on or arising,
directly or indirectly, from such intentional actions.

     Witness our signatures and seals executed as of the day and year first
written above.

	 	 	 
	ADVANCED SWITCHING COMMUNICATIONS, INC.	 	 
	 
	BY: /s/      Asghar Mostafa

              Asghar Mostafa	 	
(SEAL)

	 	 	 
	EMPLOYEE:	 	 
	 
	/s/ Gary L. Wingo

Gary L. Wingo

1385 Portmarnock Dr.

Alpharetta, GA  30005	 	
(SEAL)

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