Document:

Form of 5.20% Senior Notes due 2021

 Exhibit 4.2 
 5.20% Senior Notes Due 2021 
 THIS SECURITY IS A GLOBAL SECURITY WITHIN THE MEANING OF THE
INDENTURE HEREINAFTER REFERRED TO AND IS REGISTERED IN THE NAME OF A DEPOSITORY OR A NOMINEE THEREOF. THIS SECURITY MAY NOT BE EXCHANGED IN WHOLE OR IN PART FOR A SECURITY REGISTERED, AND NO TRANSFER OF THIS SECURITY IN WHOLE OR IN PART MAY BE
REGISTERED, IN THE NAME OF ANY PERSON OTHER THAN SUCH DEPOSITORY OR A NOMINEE THEREOF, EXCEPT IN THE CITED CIRCUMSTANCES DESCRIBED IN THE INDENTURE. 
 UNLESS THIS NOTE IS PRESENTED BY AN AUTHORIZED REPRESENTATIVE OF THE DEPOSITORY TRUST COMPANY (“DTC”) TO CARPENTER TECHNOLOGY CORPORATION (THE “COMPANY”) OR ITS AGENT FOR REGISTRATION
OF TRANSFER, EXCHANGE OR PAYMENT, AND ANY CERTIFICATE ISSUED IS REGISTERED IN THE NAME OF CEDE & CO. OR SUCH OTHER NAME AS REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF DTC (AND ANY PAYMENT HEREON IS MADE TO CEDE & CO. OR TO SUCH
OTHER ENTITY AS IS REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF DTC), ANY TRANSFER, PLEDGE OR OTHER USE HEREOF FOR VALUE OR OTHERWISE BY OR TO ANY PERSON IS WRONGFUL INASMUCH AS THE REGISTERED OWNER HEREOF, CEDE & CO., HAS AN INTEREST
HEREIN. 

			
	No. 01	 	CUSIP NO.:144285 AJ2
		
		 	ISIN NO.:US144285AJ27

 PRINCIPAL AMOUNT: Two Hundred and Fifty Million Dollars ($250,000,000) 

CARPENTER TECHNOLOGY CORPORATION 
 5.20% Senior Notes Due 2021 
 ORIGINAL ISSUE PRICE: 99.835% 

ORIGINAL ISSUE DATE: June 30, 2011 

INTEREST RATE: 5.20% 
 STATED MATURITY:
July 15, 2021 
 INTEREST PAYMENT DATES: January 15 and July 15, commencing January 15, 2012 

REGULAR RECORD DATES: January 1 and July 1 (whether or not a Business Day), as the case may be, next preceding an Interest Payment Date

 Carpenter Technology Corporation, a corporation duly organized and existing under the laws of Delaware (herein called the
“Company”, which term includes any successor Person under the Indenture hereinafter referred to), for value received, hereby promises to pay to Cede & Co. or registered assigns, the principal sum of TWO HUNDRED AND FIFTY MILLION
Dollars on June 30, 2021 and to pay interest thereon from June 30, 2011 or from the most recent Interest Payment Date to which interest has been paid or duly provided for, semi-annually in arrears on January 15 and July 15 in
each year, commencing January 15, 2012, at the rate of 5.20% per annum, until the principal hereof is paid or made available for payment. The interest so payable, and punctually paid or duly provided for, on any Interest Payment Date will,
as provided in the Indenture, be paid to the Person in whose name this Security is registered at the close of business on the Regular Record Date for such interest. Any such interest not so punctually paid or duly provided for will forthwith cease
to be payable to the Holder on such Regular Record Date and may either be paid to the Person in whose name this Security is registered at the close of business on a special record date for the payment of such defaulted interest to be set by the
Trustee (a “Special Record Date”), notice whereof shall be given to Holders of Securities of this series not less than 10 days prior to such Special Record Date, or be paid at any time in any other lawful manner not inconsistent with the
requirements of any securities exchange on which the Securities of this series may be listed, and upon such notice as may be required by such exchange, all as more fully provided in the Indenture. 

If any interest payment due or maturity date falls on a day that is not a Business Day, the required payment of interest or principal
will be made on the next Business Day as if made on the date that payment was due, and no interest will accrue on that payment for the period from 

 
and after the interest payment date or maturity date, as the case may be, to the date of the payment on the next Business Day. 

Payment of the principal and interest on this Security will be made at the office or agency of the Company maintained for that purpose in
the City of New York, which shall initially be the corporate trust office of the Trustee; provided, however, that at the option of the Company payment of principal or interest may be made by check mailed to the address of the Person entitled thereto
as such address shall appear in the Indenture. 
 Reference is hereby made to the further provisions of this Security set forth
on the reverse hereof, which further provisions shall for all purposes have the same effect as if set forth at this place. 
 Unless the
certificate of authentication hereon has been executed by the Trustee referred to on the reverse hereof by manual signature, this Security shall not be entitled to any benefit under the Indenture or be valid or obligatory for any purpose.

 IN WITNESS WHEREOF, the Company has caused this instrument to be duly executed under its corporate seal.

 Date: June 30, 2011 
  

			
	CARPENTER TECHNOLOGY CORPORATION.
	
	 /s/ James Dee

	Name:	 	James Dee
	Title:	 	Vice President, General Counsel and
		 	Secretary
	
	 /s/ Doug Ralph

	Name:	 	Doug Ralph
	Title:	 	Senior Vice President and
		 	Chief Financial Officer

 CERTIFICATE OF AUTHENTICATION 
 This is one of the Securities of the series designated therein referred to in the within-mentioned Indenture. 
 Date: June 30, 2011 
  

			
	U.S. BANK NATIONAL ASSOCIATION.
		 	as Trustee
		
	By:	 	 /s/ K. Wendy Kumar

	Name:	 	 K. Wendy Kumar

	Title:	 	Vice President

 Carpenter Technology Corporation 

5.20% Senior Notes Due 2021 
 This Security is one of a duly authorized issue of securities of the Company (herein called the “Securities”), issued and to be issued in one or more series under an indenture, dated as of
January 12, 1994, as supplemented by the First Supplemental Indenture, dated as of May 22, 2003 and the Second Supplemental Indenture, dated June 30, 2011 (collectively called the “Indenture”, which term shall have the
meaning assigned to it in such instrument), between the Company and U.S. Bank National Associate, as Trustee (herein called the “Trustee”, which term includes any successor trustee under the Indenture), and reference is hereby made to the
Indenture for a statement of the respective rights, limitations of rights, duties and immunities thereunder of the Company, the Trustee and the Holders of the Securities and of the terms upon which the Securities are, and are to be, authenticated
and delivered. This Security is one of the series designated on the face hereof. 
 The Securities will be redeemable, at any
time in whole or from time to time in part prior to April 15, 2021 at the option of the Company at a Redemption Price equal to the greater of: (i) 100% of the principal amount of the Securities being redeemed; or (ii) as determined by
a Reference Treasury Dealer, the sum of the present values of the remaining scheduled payments of principal and interest on the Securities being redeemed from the Redemption Date to, but excluding, the maturity date discounted to the date of
redemption on a semi-annual basis (assuming a 360-day year consisting of twelve 30-day months) at a discount rate equal to the Treasury Rate, plus 35 basis points, plus, in either case, accrued and unpaid interest thereon, if any, to but excluding
the Redemption Date. On and after April 15, 2021, the Securities will be redeemable at the option of the Company, at any time in whole or from time to time in part, at a Redemption Price equal to 100% of the principal amount of the Securities
to be redeemed, plus accrued and unpaid interest on the principal amount of the Securities being redeemed to, but excluding, such Redemption Date. 
 Notice of any redemption will be mailed by first class mail at least 30 days but not more that 60 days before the Redemption Date to each Holder of the Securities to be redeemed at its registered address.
Once notice of redemption is mailed or otherwise transmitted to DTC, the Securities called for redemption will become due and payable on the Redemption Date and at the applicable Redemption Price, plus accrued and unpaid interest to, but excluding,
the Redemption Date. Unless the Company defaults in payment of the applicable Redemption Price, interest will cease to accrue on the Securities or portions thereof called for redemption on and after the Redemption Date. 

“Comparable Treasury Issue” means the United States Treasury security selected by the Reference Treasury Dealer as having a
maturity comparable to the remaining term of the Securities to be redeemed that would be utilized, at the time of selection and in accordance with customary financial practice, in pricing new issues of corporate debt securities of comparable
maturity to the remaining term of the Securities. 

 “Comparable Treasury Price” means, with respect to any redemption date,
(i) the average of the bid and asked prices for the Comparable Treasury Issue (expressed in each case as a percentage of its principal amount) on the third Business Day preceding such Redemption Date, as set forth in the weekly Federal Reserve
Statistical Release designated “H.15 (519)” (or any successor release) published by the Board of Governors of the Federal Reserve System or (ii) if such release (or any successor release) is not published or does not contain such
prices on such Business Day, (a) the average of the Reference Treasury Dealer Quotations for such redemption date, after excluding the highest and lowest of such Reference Treasury Dealer Quotations or (b) if the Trustee obtains fewer than
three such Reference Treasury Dealer Quotations, the average of all such quotations. 
 “Reference Treasury Dealer”
means (i) each of J.P. Morgan Securities LLC and Merrill Lynch, Pierce, Fenner & Smith Incorporated and their respective successors (or their respective affiliates which are Primary Treasury Dealer); provided, however, that if any of
the foregoing shall cease to be a primary U.S. government securities dealer in New York City (a “Primary Treasury Dealer”), the Company shall substitute therefor another Primary Treasury Dealer; and (ii) any three other Primary
Treasury Dealers selected by the Company. 
 “Reference Treasury Dealer Quotations” means, with respect to each
Reference Treasury Dealer and any redemption date, the average, as determined by the Trustee, of the bid and asked prices for the Comparable Treasury Issue, expressed in each case as a percentage of its principal amount, quoted in writing to the
Trustee by the Reference Treasury Dealer at 3:30 p.m., New 
 York City time, on the third Business Day preceding the Redemption Date.

 “Treasury Rate” means, with respect to any Redemption Date, the rate per annum equal to the semiannual equivalent
yield to maturity of the Comparable Treasury Issue, assuming a price for the Comparable Treasury Issue (expressed as a percentage of its principal amount) equal to the Comparable Treasury Price for such Redemption Date. 

The Indenture contains provisions for defeasance at any time of the entire indebtedness of this Security or certain restrictive covenants
and Events of Default with respect to this Security, in each case upon compliance with certain conditions set forth in the Indenture. 
 If an Event of Default with respect to Securities of this series shall occur and be continuing, the principal of the Securities of this series may be declared due and payable in the manner and with the
effect provided in the Indenture. 
 The Indenture permits, with certain exceptions as therein provided, the amendment thereof
and the modification of the rights and obligations of the Company and the rights of the Holders of the Securities of each series to be affected under the Indenture at any time by the Company and the Trustee with the consent of the Holders of a
majority in principal amount of the Securities at the time Outstanding of each series to be affected. The Indenture also contains provisions permitting the Holders of specified percentages in principal amount of the Securities of each series at the
time Outstanding, on behalf of the Holders of all Securities of such series, to waive compliance by the Company with certain provisions of the Indenture and certain past defaults under the Indenture and their consequences. Any such consent or waiver
by the Holder of this Security shall be conclusive and binding upon such Holder and upon all future Holders of 

 
this Security and of any Security issued upon the registration of transfer hereof or in exchange herefor or in lieu hereof, whether or not notation of such consent or waiver is made upon this
Security. 
 As provided in and subject to the provisions of the Indenture, the Holder of this Security shall not have the right
to institute any proceeding with respect to the Indenture or for the appointment of a receiver or trustee or for any other remedy thereunder, unless such Holder shall have previously given the Trustee written notice of a continuing Event of Default
with respect to the Securities of this series, the Holders of not less than 25% in principal amount of the Securities of this series at the time Outstanding shall have made written request to the Trustee to institute proceedings in respect of such
Event of Default as Trustee and offered the Trustee reasonable indemnity, and the Trustee shall not have received from the Holders of a majority in principal amount of Securities of this series at the time Outstanding a direction inconsistent with
such request, and shall have failed to institute any such proceeding for 60 days after receipt of such notice, request and offer of indemnity. The foregoing shall not apply to any suit instituted by the Holder of this Security for the enforcement of
any payment of principal hereof or any premium or interest hereon on or after the respective due dates expressed herein. 
 No
reference herein to the Indenture and no provision of this Security or of the Indenture shall affect or impair the obligation of the Company, which is absolute and unconditional, to pay the principal of and any premium and interest on this Security
at the times, place and rate, and in the coin or currency, herein prescribed. 
 As provided in the Indenture and subject to
certain limitations therein set forth, the transfer of this Security is registrable in the Security Register, upon surrender of this Security for registration of transfer at the office or agency of the Company in any place where the principal of and
any premium and interest on this Security are payable, duly endorsed by, or accompanied by a written instrument of transfer in form satisfactory to the Company and the Security Registrar duly executed by, the Holder hereof or his attorney duly
authorized in writing, and thereupon one or more new Securities of this series and of like tenor, of authorized denominations and for the same aggregate principal amount, will be issued to the designated transferee or transferees. 

The Securities of this series are issuable only in registered form without coupons in denominations of $2,000 and integral multiples of
$1,000 in excess thereof. As provided in the Indenture and subject to certain limitations therein set forth, Securities of this series are exchangeable for a like aggregate principal amount of Securities of this series and of like tenor of a
different authorized denomination, as requested by the Holder surrendering the same. 
 No service charge shall be made for any
such registration of transfer or exchange, but the Company may require payment of a sum sufficient to cover any tax or other governmental charge payable in connection therewith. 

Prior to due presentment of this Security for registration of transfer, the Company, the Trustee and any agent of the Company or the
Trustee may treat the Person in whose name this Security is registered as the owner hereof for all purposes, whether or not this Security be overdue, and neither the Company, the Trustee nor any such agent shall be affected by notice to the
contrary. 

 All terms used in this Security which are defined in the Indenture shall have the meanings
assigned to them in the Indenture. 

 ASSIGNMENT FORM 

To assign this Security, fill in the form below: (I) or (we) assign and transfer this Security to 

                         
                                         
                                         
                                         
                                         
                                         
                            
 (Insert assignee’s soc. sec. or tax I.D. no.) 

                         
                                         
                                         
                                         
                                         
                                         
                            
                                  
                                         
                                         
                                         
                                         
                                         
                    

                         
                                         
                                         
                                         
                                         
                                         
                            
                                  
                                         
                                         
                                         
                                         
                                         
                    
 (Print or
type assignee’s name, address and zip code) 

and irrevocably appoint                   
                                         
                                         
                                         
                                         
                              
 agent to transfer this Security on the books of the Company. The agent may substitute another to act for him. 
 Date:                      

 

	
	 Your Signature:
                                         
           

	 (Sign exactly as your name appears on the face

of this Security)

  

	
	Signature Guarantee:
                                        

 OPTION OF HOLDER TO ELECT PURCHASE 

If you want to elect to have this Security purchased by the Company pursuant to Section 2.12 of the Second Supplemental Indenture,
check the box: 
  

	 ̈	2.12 Change of Control Repurchase Event 

 If you want to elect to have only part of this Security purchased by the Company pursuant to Section 2.12 of the Second Supplemental Indenture, state the amount:
$            . 
  

			
	 Date:                     
	 	Your Signature:
		 	 (Sign exactly as your name appears
 on the other side of the Security)

	
	Tax I.D. number

  

	
	 Signature Guarantee:
                                         
                                       

 (Signature must be guaranteed by a 

participant in a recognized signature 
 guarantee medallion program)Fourth Amendment to Loan Agreement

 Exhibit 10.1 
 Fourth Amendment to Loan Agreement 
 This Fourth Amendment to Loan
Agreement (the “Amendment”) is made and entered into as of June 29, 2011, between inContact, Inc. (“Borrower”) and Zions First National Bank (“Lender”). 

Recitals 

1. Borrower and Lender have entered into a Loan Agreement dated July 16, 2009, as amended by that certain (i) Amendment to Loan
Agreement dated February 22, 2010, (ii) Second Amendment to Loan Agreement dated August 3, 2010, and (iii) Third Amendment to Loan Agreement dated March 1, 2011 (collectively the “Loan Agreement”).

 2. Borrower and Lender desire to modify and amend the Loan Agreement, as provided herein. 

Amendment 

For good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Lender and Borrower hereby agree and
amend and modify the Loan Agreement as follows: 
 1. Recitals. Borrower and Lender each hereby acknowledge the accuracy
of the Recitals, which are incorporated herein by reference. 
 2. Definitions. Except as otherwise provided herein,
terms defined in the Loan Agreement shall have the same meaning when used herein. Terms defined in the singular shall have the same meaning when used in the plural and vice versa. 

3. Amendments. The Loan Documents are hereby modified and amended as follows: 

(a) Borrowing Base Certificates. Section 6.7(d) of the Loan Agreement is deleted and replaced in its entirety with the
following: 
 d. Borrower shall submit to Lender a Borrowing Base Certificate as of the 5th and 20th day of each
month in a form provided by or acceptable to Lender demonstrating that the outstanding balance on the Loan is in compliance with the terms and conditions of this Loan Agreement. The Borrowing Base Certificate shall be due within five (5) days
after the 5th and 20th day of each month. The Borrowing Base Certificates shall include an accounts receivable aging report, in a form acceptable to Lender. However, Borrower is not required to submit a Borrowing Base Certificate if the outstanding
balance on the Loan is $0. If Borrower elects not to submit a Borrowing Base Certificate because the outstanding balance on the Loan is $0, prior to receiving any further advances on the Loan, Borrower must submit to Lender a Borrowing Base
Certificate demonstrating that the outstanding balance on the Loan after the proposed advance is in compliance with the terms and conditions of this Loan Agreement. 

 (b) Minimum Liquidity Position and Minimum Quarterly EBITDA. Section 6.14(a)
Minimum Quarterly EBITDA of the Loan Agreement is deleted and replaced in its entirety with the following: 
 a. Minimum Liquidity Position and Minimum Quarterly EBITDA. Borrower shall at all times maintain cash, cash equivalents, and marketable securities having an aggregate value, as determined in
accordance with Accounting Standards and as reasonably acceptable to Lender, of not less than the outstanding balance on the Loan plus $2,500,000 (“Minimum Liquidity Position”). If the aggregate value of Borrower’s cash, cash
equivalents, and marketable securities is at any time less than the Minimum Liquidity Position, Borrower shall maintain a minimum quarterly EBITDA, measured as of the last day of each quarter, of $1,000,000.00. 

4. References. Each reference in the Loan Documents to any of the Loan Documents shall be deemed to be a reference to such
documents as modified hereby. 
 5. Borrower Representations and Warranties. Borrower hereby affirms and again makes the
representations and warranties set forth in Section 5 of the Loan Agreement as of the date of this amendment, except to the extent that any such representations and warranties refer specifically to an earlier date. 

6. Borrower Covenants. Borrower covenants with Lender as follows: 

(a) Borrower shall execute, deliver, and provide to Lender such additional agreements, documents, and instruments as reasonably required
by Lender to effectuate the intent of this Amendment. 
 (b) Borrower hereby fully, finally, and forever releases and discharges
Lender and its successors, assigns, directors, employees, agents, and representatives from any and all actions, causes of action, claims, debts, demands, liabilities, obligations, and suits of whatever kind or nature, in law or equity, that Borrower
has or in the future may have, whether known or unknown, arising from or relating to the Loan, the Loan Documents, or the actions or omissions of Lender in respect to the Loan or the Loan Documents arising from events, acts or omissions occurring
prior to the date hereof. 
 7. Payment of Expenses and Attorneys Fees. Borrower shall pay all reasonable expenses of
Lender relating to the negotiation, drafting of documents, and documentation of this Amendment, including, without limitation, all reasonable attorneys fees and legal expenses. Lender is authorized and directed to disburse a sufficient amount of the
Loan proceeds to pay these expenses in full. 
 8. Agreement Remains in Full Force and Effect. The Loan Documents are
ratified and affirmed by Borrower and shall remain in full force and effect as modified hereby. Any property rights or rights to or interests in property granted as security in the Loan Documents shall remain as security for the Loan and the
obligations of Borrower in the Loan Documents. 

  
 - 2 -

 9. Integrated Agreement; Amendment. This Amendment, together with the Loan Agreement
and the Loan Documents, constitutes the entire agreement between Lender and Borrower concerning the subject matter hereof, and may not be altered or amended except by written agreement signed by Lender. PURSUANT TO UTAH CODE SECTION 25-5-4,
BORROWER IS NOTIFIED THAT THESE AGREEMENTS ARE A FINAL EXPRESSION OF THE AGREEMENT BETWEEN LENDER AND BORROWER AND THESE AGREEMENTS MAY NOT BE CONTRADICTED BY EVIDENCE OF ANY ALLEGED ORAL AGREEMENT. 

10. Governing Law. This Amendment shall be governed by and construed in accordance with the laws of the State of Utah. 

11. Counterparts. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original and all of
which together shall constitute one and the same document. Signature pages may be detached from the counterparts and attached to a single copy of this Amendment to physically form one document. Receipt by Lender of an executed copy of this Amendment
by facsimile or electronic mail shall constitute conclusive evidence of execution and delivery by the signatory thereto. 
 All
other prior and contemporaneous agreements, arrangements, and understandings between the parties hereto as to the subject matter hereof are, except as otherwise expressly provided herein, rescinded. 

This Amendment and the Loan Agreement shall be read and interpreted together as one agreement. 

[Signature Pages(s) Follow] 

  
 - 3 -

 IN WITNESS WHEREOF, the parties here executed this Amendment upon the day and year first
indicated above. 
  

			
	Lender:
	
	Zions First National Bank
		
	By:	 	  

	Name: Thomas C. Etzel
	Title: Senior Vice President

			
		
	Borrower:	 	
	
	inContact, Inc.

			
		
	By:	 	
 

			
	Name:	 	
 

			
	Title:	 	  

 FOURTH AMENDMENT TO LOAN 
 AGREEMENT 
 Signature Page

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