Document:

Offer Letter with Ken Hale

 Exhibit 10.4 
 July 9, 2004 
 Mr. Kenneth W. Hale 
 26
Whitehall Lane 
 Reading, Massachusetts 01867 
 Dear Ken:

 GlassHouse Technologies, Inc. (GlassHouse) is excited to make you this offer of employment. This letter outlines your role, your compensation and benefits,
as well as the overall terms of employment. If required, GlassHouse will assist you in processing the necessary applications/petitions to receive the appropriate employment authorization from the U.S. Bureau of Citizenship and Immigration Services
(BCIS). In this situation, this offer is contingent upon approval of such work authorization from the BCIS. 
 Your Role 
 We are pleased to offer you the position of Chief Financial Officer, in our Framingham office and reporting to Mark Shirman. Your targeted start date will be
August 2, 2004. As expected, the content of your role may change over time based on company needs, your capabilities, and your professional interests. 
 Compensation and Benefits 
 The following outlines the terms of our employment offer, which includes compensation in the form of a base
salary, performance bonus, equity programs, and a range of other benefits: 
  

	1.	Base salary: Your base salary will be $185,000 per annum, paid on a semi-monthly basis. Your salary will be reviewed on or about your employment anniversary and
approximately each year thereafter. Annually, GlassHouse reviews its compensation programs against the external market and internal parity. Salary adjustments are based on a combination of company performance and individual growth.

  

	2.	Annual performance bonus: You will also be eligible to earn an annual bonus consistent with your peers on the management team. Bonuses are discretionary and subject to the
approval of the Board of Directors. 

 Equity: As an employee, you will be entitled to build equity in GlassHouse in several ways: 
  

	 	•	 	 New hire stock option award: We will grant you 415,000 options for shares of the common stock of the Company, under the Company’s 2001 common
stock option plan, based on approval from the Board of Directors. The exercise price of your options will be set at the first Board of Director’s meeting after you start. These options will be subject to the Company’s executive vesting
schedule (reverse vesting; exercisable at any time; 25% vested after one year, calendar quarterly vesting thereafter). 

  

	 	•	 	 Long-term stock option award programs: You will have the opportunity, subject to Board approval, to participate in other stock option programs, designed to
award incremental stock options to employees based on your contributions to GlassHouse’s core values over the course of your career with GlassHouse. 

  

	3.	Vacation: Upon joining GlassHouse, you will be entitled to three weeks of vacation per year, which accrues at a rate of one week for every four months worked plus time off
for major national holidays designated by the Company. 

  

	4.	Business expenses: During your employment with GlassHouse, the Company will reimburse you for reasonable business expenses in accordance with the Company’s policies.

  

	5.	Company benefits programs: You will be eligible to participate in the Company benefits programs, which currently include a range of training, health care, family insurance,
and retirement (401K) programs. The details of these employee benefits will be explained upon commencement of your employment with the Company. 

 GlassHouse reserves the right to amend, modify or terminate any benefits program, at its sole discretion, from time to time as it deems necessary. 
 Terms of Employment 
 While an employee of GlassHouse you will have the opportunity to work on a variety of internal and external projects in
multiple locations. As a GlassHouse employee, we encourage you to understand and conduct all business in accordance with the Company’s basic principles as outlined in the Employee Handbook. 
 As a condition of your offer of employment, you are required to sign the attached Employee Agreement. As required by law, this offer is subject to your submission of an
I-9 form and satisfactory documentation respecting your identification and right to work in the United States along with satisfactory references. This information is required no later than three (3) days after your employment begins.

 You should be aware that your employment with the Company constitutes “at-will” employment. This means that
your employment relationship with the Company may be terminated at any time with or without notice, with or without good cause or for any or no cause, at either party’s option. You understand and agree that neither your job performance nor
promotions, commendations, bonuses or the like from the Company give rise to or in any way serve as the basis for modification, amendment, or extension, by implication or otherwise, of your employment with the Company. We request that, in the event
of resignation, you give the company at least two weeks notice. You agree that, during the term of your employment with the Company, you will not engage in any other employment, occupation, consulting or other business activity directly related to
the business in which the Company is now involved or becomes involved during the term of your employment, nor will you engage in any other activities that conflict with your obligations to the Company. 
 In accepting this offer, you are representing to us that (a) you are not a party to any employment agreement or other contract or arrangement which prohibits your
full-time employment with the Company, (b) you do not know of any conflict which would restrict your employment with the Company and (c) you have not and will not bring with you to your employment with the Company any documents, records or
other confidential information belonging to former employers. We ask that, if you have not already done so, you disclose to the Company any and all agreements relating to your prior employment that may affect your eligibility to be employed by the
Company or limit the manner in which you may be employed. 
 This letter, the documents incorporated herein by reference, represent the entire agreement and
understanding between you and the Company concerning your employment relationship with the Company, and supersede in their entirety any and all prior agreements and understandings concerning your employment relationship with the Company, whether
written or oral. The terms of this letter may only be amended, canceled or discharged in writing signed by you and the Company. 
 If you wish to accept
employment at GlassHouse under the terms set out above, please sign and date this letter, and return it to me no later than July 23, 2004. 
 Ken, we are all very excited to have you join GlassHouse. On behalf of the entire team, we look truly forward to your favorable reply! 
  

					
	Sincerely,	 		 	
			
	 /s/ Ken Elmer
	 		 	
	Ken Elmer	 		 	
	Vice President – Human Resources	 		 	
			
	 /s/ Kenneth W. Hale
	 		 	July 22, 2004
	Kenneth W. Hale (Approved and Accepted)	 		 	DateEmployment Agreement with Ken Hale

 Exhibit 10.5 
 GLASSHOUSE TECHNOLOGIES, INC. 
 Employment Agreement 
 In consideration of my employment or continued employment, as the case may be, by Glass House Technologies, Inc. (the “Company”), and the grant
of options to purchase shares of common stock, par value $.001 (“Common Stock”), of the Company, I, the undersigned employee, hereby agree with the Company as follows: 
  

	 	1.	Proprietary Information. 

 (a) I understand that the
Company possesses and will continue to possess information that has been or will be created, discovered, developed or otherwise become known to the Company (including, without limitation, information created, discovered, developed or made known to
me during the period of my employment by the Company to be used in the actual or anticipated business of the Company) or in which property rights have been or will be assigned or otherwise conveyed to the Company, which information has commercial
value in the business in which the Company is engaged and is treated by the Company as confidential or proprietary. All such information is hereafter called “Proprietary Information.” By way of illustration, but not limitation, Proprietary
Information includes processes, formulas, data, computer programs, software and documentation, know-how, improvements, discoveries, developments, designs, algorithms, inventions, techniques, strategies, new products, marketing plans, forecasts,
unpublished financial statements, business forms, contract forms, report formats, budgets, projections, licenses, prices, costs, customer, client and supplier lists and employee information and any other information of a similar nature not available
to the public, whether oral or written, in drawings or in machine-readable form, and whether or not expressly marked “Confidential” or “Proprietary.” I acknowledge that the development and acquisition of the Proprietary
Information are the result of great effort and expense on the part of the Company and are critical to the success and survival of the Company. 
 (b) All Proprietary Information shall be the sole property of the Company, and the Company shall be the sole owner of all patents, copyrights and other rights related thereto. I hereby assign to the Company any rights I may have or acquire
in such Proprietary Information. At all times, both during my employment by the Company and after its termination for whatever reason, I will keep in strictest confidence and trust all Proprietary Information, and I will not use or disclose any
Proprietary Information without the prior written consent of the Company, except as may be necessary in the ordinary course of performing my duties as an employee of the Company. In the event of the termination of my employment by me or by the
Company for any reason or upon three (3) business days after written request by the Company, I will deliver to the Company all documents, notes, drawings, specifications, data, and other materials of any nature pertaining to my work with the
Company and/or containing Proprietary Information, and I will not take with me or retain any of the foregoing, any reproduction of any of the foregoing, or any Proprietary Information that is embodied in a tangible medium of expression. For purposes
of the third and fourth sentence of this Section 1(b), Proprietary Information shall include confidential or proprietary information the Company has received and may in the future receive from third parties, which is subject to the
Company’s obligation to maintain the confidentiality of such information and to use it only for certain limited purposes. 
  

	 	2.	Developments, Etc.  

 (a) I will promptly disclose
to the Company (or any persons designated by it) all processes, formulas, data, computer programs, software and documentation, know-how, improvements, discoveries, developments, designs, algorithms, inventions, techniques, strategies and new
products, whether or not patentable or registrable under copyright or similar statutes, made or conceived or reduced to practice or learned by me, either alone or jointly with others, during the period of my employment that are related to or useful
in the actual or anticipated business of the Company, result from tasks assigned to me by the Company, or result from the use of premises owned, leased or contracted for by the Company (all of the foregoing are hereinafter referred to as
“Developments”). To the fullest extent permitted by law, the Developments will be deemed work made for hire. I will also promptly disclose to the Company, and the Company hereby agrees to receive all such disclosures in confidence, all
other processes, formulas, data, 

 
computer programs, software and documentation, know-how, improvements, discoveries, developments, designs, algorithms, inventions, techniques, strategies and
new products, whether or not patentable or registrable under copyright or similar statues, made or conceived or reduced to practice or learned by me, either alone or jointly with others, during the period of my employment for the purpose of
determining whether they constitute Developments. The provisions of this Section 2 will apply to all Developments which are conceived or developed during the term of my employment with the Company, whether or not further development or
reduction to practice may take place after termination of my employment. 
 (b) I agree that all Developments shall be the sole property of
the Company, and the Company shall be the sole owner of all patents, copyrights and other rights in connection therewith. I hereby assign to the Company any rights I may have or acquire in such Developments. I further agree as to all such
Developments to assist the Company in every proper way (but at the Company’s expense) to obtain and from time to time enforce patents, copyrights and other rights and protections relating to said Developments in any and all countries, and to
that end I will execute all documents for use in applying for and obtaining such patents, copyrights and other rights and protections and enforcing such Developments, as the Company may desire, together with any assignments thereof to the Company or
persons designated by it. My obligation to assist the Company in obtaining and enforcing patents, copyrights and other rights and protections relating to such Developments in any and all countries shall continue beyond the termination of my
employment, but the Company shall compensate me at a reasonable rate after my termination for time actually spent by me at the Company’s request on such assistance. 
 3. Former Employment. I represent that my performance of all the terms of this Agreement and as an employee of the Company does not and will not breach any agreement to keep in confidence proprietary
information acquired by me in confidence or in trust prior to my employment by the Company. I have not entered into, and I agree I will not enter into, any agreement either written or oral in conflict herewith. I represent, as part of the
consideration for the offer of employment extended to me by the Company and of my employment or continued employment (as the case may be) by the Company, and the grant of options to purchase shares of Common Stock of the Company that I have not
brought and will not bring with me to the Company for use in the performance of any of my responsibilities for the Company any materials or documents of a former employer that are not generally available to the public, unless I have obtained express
written authorization from the former employer for their possession and use. I also understand that, in my employment with the Company, I am not to breach any obligation of confidentiality that I have to former employers, and I agree that I shall
fulfill all such obligations during my employment with the Company. 
 4. Other Employment; Extent of Service. I agree that during the
period of my employment by the Company I will not, without the Company’s prior express written consent, engage in any employment or business other than for the Company. During the term of my employment, I agree to use my best efforts in, and
shall devote substantially all of my working time, attention, skill and energies to, the advancement of the interests of the Company and the performance of my duties and responsibilities in connection with my employment with the Company. 

5. Covenant Not to Compete. 
 (a) I
agree that in the event I am terminated from Company for Cause or resign for a reason other than Good Reason, I will not, for a period of one (1) year after my separation from Company, serve as a compensated or uncompensated employee, or
provide any labor or services for any company, that is directly competitive with the Company at the time of my separation. 
 1. For purposes
of this Agreement, “Cause” shall be defined as theft of Company property, falsification of Company documents or records or improper use or disclosure of Company’s confidential or proprietary information, the failure or inability to
perform any reasonable assigned duties after written notice from Company and a reasonable opportunity to cure such failure or inability, conviction of any felony or conviction of any criminal act (other than ordinary traffic violations) which
impairs or calls into question they ability to perform duties with Company, material breach of Company’s written policies which 

  

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materially and adversely affects Company and which are not cured within a reasonable time period, and/or the occurrence of severe physical or mental
disability such that I cannot perform my duties with or without reasonable accommodation. 
 2. “Good reason” shall mean the
occurrence of any of the following without my express written consent: (a) a material diminution in my authority or responsibilities; (b) a material reduction in my salary, benefits or other fringe benefits (unless reductions comparable in
amount and duration are concurrently made for all other Employees of the Company with responsibilities, organizational level and title comparable to mine); or (c) without my consent, the relocation of my principal place of employment more than
50 miles from my then-current principal place of employment or the imposition of travel requirements substantially more demanding on me. 
 3. This provision (Section 5) shall not become effective until I have completed six (6) months of employment. 
 (b) The
restrictions against competition set forth in this Section 5 are considered by the parties to be reasonable for the purposes of protecting the business of the Company. However, if any such restriction is found by any court of competent
jurisdiction to be unenforceable because it extends for too long a period of time or over too great a range of activities or in too broad a geographic area, I agree that it shall be interpreted to extend only over the maximum period of time, range
of activities or geographic area as to which it may be enforceable. 
 6. Non-Solicitation. During the period of my employment with
the Company and for one (1) year following the termination of my employment for any reason, I agree that I will not, either on my own behalf or on behalf of any other person or entity, directly or indirectly, (i) hire, solicit, or
encourage to leave the employ of the Company any person who is or was an employee of the Company at any time during my employment with the Company, or (ii) solicit, entice away or divert all or part of the business of any person or entity who
is then a client or customer of the Company or who was a client or customer of the Company at the time of my employment, or of any potential client or customer of the Company of which I had knowledge during my employment by the Company. I agree that
client or customer lists, business contracts and related items are the property of the Company and are considered Proprietary Information hereunder. The restrictions described herein shall apply to my activities anywhere in the United States.

 7. Injunctive Relief. I acknowledge and agree that the extent of damage to the Company in the event of a breach by me of any of the
covenants contained in this Agreement would be difficult or impossible to ascertain and that there would be no adequate remedy at law available to the Company in the event of such breach. Consequently, I agree that, in the event of such breach, the
Company shall be entitled to enforce any or all of the covenants contained in this Agreement by injunctive or other equitable relief in addition to receiving damages or other relief to which the Company may be entitled. 
 8. Enforcement. If any portion of this Agreement is determined to be invalid or unenforceable, the remainder shall be enforceable to the maximum
extent possible. 
 9. Binding Agreement. This Agreement shall be binding upon me, my heirs, executors, administrators and assigns.

 10. Governing Law. This Agreement shall be governed by and interpreted under the laws of the State of Delaware, without regard to
its choice of laws principles. I agree that the state or federal courts located within The Commonwealth of Massachusetts shall have exclusive jurisdiction over any dispute arising out of this Agreement, and I hereby agree to submit to personal
jurisdiction of such courts. 
 11. No Contract of Employment. Nothing in this Agreement shall be construed as a contract of
employment between myself and the Company or as a commitment on the part of the Company to retain me in any capacity for any period of time. 
  

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 12. Entire Agreement. This Agreement sets forth the entire understanding between the Company and
me relating to the subject matter hereof and supersedes all previous and contemporaneous written or oral agreements between us relating to the subject matter hereof. 
 I HAVE READ ALL OF THE PROVISIONS OF THIS AGREEMENT AND I UNDERSTAND, AND AGREE TO, EACH OF SUCH PROVISIONS. 
  

	
	 /s/ Kenneth W. Hale

	Signature of Employee
	
	 Kenneth W. Hale

	Printed Name of Employee
	
	 26 Whitehall Lane

	Street Address
	
	 Reading        MA        01867

	City              State      Zip Code

 Date Executed: August 18, 2004 
  

			
	ACKNOWLEDGED AND ACCEPTED:
	
	GLASSHOUSE TECHNOLOGIES, INC.
		
	By:	 	 /s/ Mark A Shirman

	Name:	 	Mark A. Shirman
	Title:	 	President

  

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