Document:

EX-10.1

	 	 	 
	BANK OF AMERICA, N.A.

	 	WACHOVIA BANK, NATIONAL ASSOCIATION

LOAN AND SECURITY AGREEMENT

This LOAN AND SECURITY AGREEMENT (“Agreement”) is entered into as of the 29th day
of November, 2005, by and among BANK OF AMERICA, N.A., WACHOVIA BANK, NATIONAL ASSOCIATION, and
PORTFOLIO RECOVERY ASSOCIATES, INC., a Delaware corporation (“Borrower”).

RECITALS

Borrower wishes to obtain credit from time to time from the Banks, and the Banks desire to
extend credit to Borrower for use by Borrower in its business. This Agreement sets forth the terms
and conditions on which the Banks will advance credit to Borrower.

AGREEMENT

The parties agree as follows:

1. DEFINITIONS AND INTERPRETATION.

1.1 Definitions. Capitalized terms used herein and not defined in the specific
section in which they are used shall have the meanings assigned to such terms in Exhibit A.
Terms not defined in a specific section or in Exhibit A which are defined in the Code
shall have the meanings assigned to such terms in the Code.

1.2 Accounting Terms. All accounting terms not specifically defined in Exhibit
A shall be construed in accordance with GAAP and all calculations shall be made in accordance
with GAAP. The term “financial statements” shall include the accompanying notes and schedules.

1.3 Use and Application of Terms. To the end of achieving the full realization by the
Banks of their rights and remedies under this Agreement, including payment in full of the
Obligations, in using and applying the various terms, provisions and conditions in this Agreement,
the following shall apply: (i) the terms “hereby”, “hereof”, “herein”, “hereunder” and any similar
words refer to this Agreement; (ii) words in the masculine gender mean and include correlative
words of the feminine and neuter genders and words importing the singular numbered meaning include
the plural number, and vice versa; (iii) words importing persons include firms, companies,
associations, general partnerships, limited partnerships, limited liability partnerships, limited
liability limited partnerships, limited liability companies, trusts, business trusts, corporations
and other registered or legal organizations, including public and quasi-public bodies, as well as
individuals; (iv) the use of the terms “including” or “included in”, or the use of examples
generally, are not intended to be limiting, but shall mean, without limitation, the examples
provided and others that are not listed, whether similar or dissimilar; (v) the phrase “costs and
expenses”, or variations thereof, shall include, without limitation, the reasonable fees of the
following persons: attorneys, legal assistants, accountants, engineers, surveyors, appraisers and
other professionals and service providers; (vi) as the context requires, the word “and” may have a
joint meaning or a several meaning and the word “or” may have an inclusive meaning or an exclusive
meaning; (vii) this Agreement shall not be applied, interpreted and construed more strictly against
a person because that person or that person’s attorney drafted this Agreement; and (viii) wherever
possible each provision of this Agreement and the other Loan Documents shall be interpreted and
applied in such manner as to be effective and valid under applicable Requirements of Law, but if
any provision of this Agreement or any of the other Loan Documents shall be prohibited or invalid
under such law, or the application thereof shall be prohibited or invalid under such law, such
provision shall be ineffective to the extent of such prohibition or invalidity without invalidating
the remainder of such provision or the remaining provisions, or the application thereof shall be in
a manner and to an extent permissible under applicable Requirements of Law.

2. CREDIT EXTENSIONS.

2.1 (a) Credit Extensions. Subject to and upon the terms and conditions of this
Agreement and provided that no Event of Default has occurred and is continuing, the Banks shall
make available to Borrower the Revolving Facility and Credit Extensions thereunder generally
described as follows: a revolving line of credit in an amount equal to the lesser of: (i)
Seventy-Five Million Dollars ($75,000,000) and (ii) twenty percent (20%) of Borrower’s and
Portfolio Recovery Associates, LLC’s Estimated Remaining Collections of all Eligible Asset Pools
(the “Revolving Facility”). The Revolving Facility and related Credit Extensions which are to be
made available to Borrower are more fully described below in this Section 2.1 and unless otherwise
provided in this Agreement, the Revolving Facility and related Credit Extensions shall be evidenced
by one or more Promissory Notes from Borrower to the Banks and the Credit Extensions shall bear
interest, and the Credit Extensions, the interest and the fees, charges, premiums and costs and
expenses associated therewith, shall be repayable in accordance with the terms of such Promissory
Notes and this Agreement.

(b) Revolving Facility. At any time from the date hereof through the Maturity Date,
Borrower may request and the Banks agree to make advances (“Advance” or “Advances”) to Borrower to
finance working capital needs for its business and to finance acquisitions permitted by Section 7.3
– and not for any other purpose. The aggregate amount of outstanding Advances shall not exceed at
any time the Committed Revolving Line. If no Event of Default has occurred and is continuing,
amounts borrowed under the Revolving Facility may be repaid and reborrowed at any time prior to the
Maturity Date.

2.2 Credit Extensions – Disbursements. (a) Whenever Borrower desires an Advance,
Borrower shall notify each Bank by facsimile transmission or telephone no later than 10:00 a.m.
eastern time, on the Business Day on which Borrower desires the Advance to be made. Each
notification by facsimile transmission shall include the information requested on the form attached
as Exhibit B, shall be submitted substantially in the form of Exhibit B and shall
be signed by a Responsible Officer or a designee thereof. Each notification by telephone shall
include the information requested on the form attached as Exhibit B and each notification
by telephone shall be followed within one Business Day by a facsimile transmission which meets the
criteria regarding a facsimile transmission. Each Bank shall be entitled to rely on any telephonic
notice given by a person who such Bank reasonably believes to be a Responsible Officer or a
designee thereof. No Bank shall have any liability to Borrower or any other person for its failure
to make an Advance on the date requested by Borrower, unless such failure is the result of willful
misconduct or gross negligence of such Bank; and if such Bank’s failure is a result of willful
misconduct or gross negligence, its liability shall be limited to actual damages only – no Bank
shall be liable for indirect, speculative, consequential or punitive damages and losses. Where
Borrower maintains its operating deposit account with a Bank, such Bank will credit the amount of
the Advances made by such Bank to such account.

(b) Borrower shall use its best efforts to ensure that each request for an Advance is made of
all Banks, in accordance with each Bank’s Borrowing Percentage, and all payments and pre-payments
to the Banks shall be made Pro Rata, it being understood that the parties intend that Credit
Extensions hereunder, and outstanding balances to each Bank, shall approximate each Bank’s
Borrowing Percentage as closely as practicable.

2.3 Overadvances. If, at any time, the aggregate amount of the outstanding principal
under any Credit Extension exceeds the Committed Revolving Line, the Borrower shall immediately pay
to each Bank, in cash, its Pro Rata portion of such excess.

2.4 Charging of Payments. A Bank may, after the occurrence of an Event of Default, at
its option, set-off and apply to the Obligations and otherwise exercise its rights of recoupment as
to any and all (i) balances and deposits of Borrower held by such Bank, (ii) indebtedness and other
obligations at any time owing to or for the credit or the account of Borrower by such Bank and by
any of such Bank’s Affiliates. A Bank may, after notice to Borrower at its option, also charge all
payments required to be made on any of the Obligations against the Committed Revolving Line. If a
Bank charges the aforementioned payments against the Committed Revolving Line, the same shall be
deemed an Advance thereunder and the amount of the Advance shall thereafter accrue interest at the
interest rate applicable from time to time to Advances; and if a Bank charges payments as
aforesaid, such Bank may, in its discretion, limit, declare a moratorium on and terminate
Borrower’s right under this Agreement to receive additional Advances, after notice to Borrower and
each other Bank, and a Bank’s decision to do one of the foregoing does not prevent it from later
doing any one or more of the others.

2.5 Fees. In addition to the other fees, charges, costs and expenses required to be
paid by Borrower under this Agreement and the other Loan Documents, Borrower shall pay to the Banks
the fees, charges, costs and expenses set forth in this Section 2.5.

(a) Unused Facility Fee. Borrower shall pay to each Bank an annualized three-tenths
of one percent (0.30%) Unused Facility Fee, which shall be payable monthly on the first day of each
month, and which shall be based upon the average amount of the Unused Revolving Facility for the
preceding calendar month for each Bank relative to each such Bank’s Commitment. The average amount
of the Unused Revolving Facility for any partial month shall be calculated based on the unused
amounts in such partial month.

(b) Bank Expenses. On the Closing Date, Borrower shall pay to the Banks all
reasonable Bank Expenses incurred through the Closing Date and shall pay, as and when demand is so
made by a Bank to Borrower, all reasonable Bank Expenses incurred relating to completion, after the
Closing Date, of matters related to closing of this Agreement. Borrower shall be responsible for
its own fees and expenses, including its legal fees.

2.6 Documentary and Intangible Taxes; Additional Costs. To the extent not prohibited
by law and notwithstanding who is liable for payment of the taxes and fees, Borrower shall pay, on
a Bank’s demand, all intangible personal property taxes, documentary stamp taxes, excise taxes and
other similar taxes assessed, charged and required to be paid in connection with the Credit
Extensions and any extension, renewal and modification thereof, or assessed, charged and required
to be paid in connection with this Agreement, any of the other Loan Documents and any extension,
renewal and modification of any of the foregoing. If, with respect to this Agreement or the
transactions hereunder, any Requirement of Law (i) subjects a Bank to any tax (except federal,
state and local income taxes on the overall net income of a Bank), (ii) imposes, modifies and deems
applicable any deposit insurance, reserve, special deposit or similar requirement against assets
held by, or deposits in, or loans by a Bank, or (iii) imposes upon a Bank any other condition, and
the result of any of the foregoing is to increase the cost to such Bank, reduce the income
receivable by such Bank or impose any expense upon such Bank with respect to the Obligations,
Borrower agrees to pay to such Bank the amount of such increase in cost, reduction in income or
additional expense within thirty (30) days following presentation by such Bank of a statement of
the amount and setting forth such Bank’s calculation thereof, all in reasonable detail, which
statement shall be deemed true and correct absent manifest error.

2.7 Term of Agreement. This Agreement shall become effective on the Closing Date and
shall continue in full force and effect until the last to occur of (i) payment in full of all of
the Obligations or (ii) termination of the Banks’ obligations to make Credit Extensions under this
Agreement. Notwithstanding the foregoing, each Bank shall have the right to limit, declare a
moratorium on and terminate its obligation to make Credit Extensions under this Agreement
immediately and without notice to Borrower (but with immediate written notice to each other Bank)
upon the occurrence and during the continuance of an Event of Default; and such action by a Bank
shall not constitute a termination of this Agreement, shall not constitute a termination of
Borrower’s obligations under this Agreement or the other Loan Documents and shall not adversely
affect or impair any Bank’s security interests in the Collateral. A Bank’s decision to do any one
of the foregoing (i.e., limit, declare a moratorium and terminate its obligations to make Credit
Extensions) shall not prevent it from exercising any one or more of the other options available to
it at any other time. The Banks shall review the Maturity Date annually, and shall notify Borrower
(pursuant to a notice substantially in the form of the Notice of Extension attached hereto) not
less than sixty (60) days before each anniversary of this Agreement only if they intend to extend
the Maturity Date to a date which is one year beyond the then current Maturity Date.

3. CONDITIONS OF CREDIT EXTENSIONS.

3.1 Conditions Precedent to Initial Credit Extension. The obligation of any Bank to
make the initial Credit Extension is subject to the condition precedent that all of the conditions
and requirements set forth in this Section 3.1 and Section 3.2 have been satisfied and completed,
or the satisfaction and completion thereof waived by the Banks. If all of the conditions are not
met to all Banks’ satisfaction, or the completion thereof waived by each Bank, each Bank may, at
its option, (i) withhold disbursement until the same are met, (ii) close and require that any
unsatisfied conditions be satisfied as a condition subsequent to closing within such period of time
as may be designated by such Bank or (iii) terminate its obligation to make any Credit Extension
and recover from Borrower all Bank Expenses incurred by such Bank in connection with its
preparations for making the Credit Extensions, together with the fees and other costs and expenses
required to be paid by Borrower under the Commitment. A waiver by the Banks of a condition must be
in writing to be effective and a waiver as to one or more conditions shall not constitute a waiver
as to other conditions and shall not establish a “course of dealing or practice” that would require
a waiver of the same or a similar condition at some later time. A waiver shall not be deemed
effective against the rights of a Bank unless expressly given by such Bank.

(a) Loan Documents, etc. Each Bank shall have received an original of this Agreement,
duly executed by Borrower and any other persons who are parties hereto, and all of the information,
certifications, certificates, authorizations, consents, approvals, title and other insurance
policies and commitments, financial statements, financing statements, agreements, documents and
records as the Banks and their counsel may deem reasonably necessary or appropriate.

(b) Payment of Fees. Each Bank shall have received payment of the fees and Bank
Expenses then due, as specified in Section 2.

(c) No Event of Default. No Event of Default shall have occurred and be continuing as
of the Closing Date, or after giving effect to the initial Credit Extension to be made at or
immediately after closing.

(d) Additional Matters. All other legal and non-legal matters as any Bank or its
counsel deems reasonably necessary or appropriate to be satisfied, completed and received prior to
the initial Credit Extension shall be satisfied, completed and received in form and substance
satisfactory to such Bank and its counsel; and the Bank’s counsel shall have received duly executed
counterpart originals, or certified or other such copies of all records as such counsel may
reasonably request.

3.2 Conditions Precedent to All Credit Extensions. The obligation of any Bank to make
each Credit Extension, including the initial Credit Extension, is further subject to all of the
conditions and requirements set forth in this Section 3.2 being satisfied and completed, or the
satisfaction and completion thereof waived by each Bank.

(a) Loan Payment/Advance Request Form. Each Bank shall have received, as and when
required, a completed Loan Payment/Advance Request Form in the form of Exhibit B attached
hereto.

(b) Representations and Warranties; No Event of Default. The representations and
warranties referenced in Section 5 and in the other Loan Documents shall be true and correct on and
as of the date of such Loan Payment/Advance Request Form and on the effective date of each Credit
Extension as though made at and as of each such date, and no Event of Default shall have occurred
and be continuing, or would exist after giving effect to such Credit Extension (provided, however,
that those representations and warranties expressly referring to another date shall be true,
correct and complete as of such date). The making of each Credit Extension shall be deemed to be a
representation and warranty by Borrower on the date of such Credit Extension as to the accuracy of
the facts referred to in this subsection.

(c) Audit of Collateral. At any Bank’s election, such Bank shall have received from
Borrower an internally prepared report of the Collateral (including, without limitation, Borrower’s
and Portfolio Recovery Associates, LLC’s Asset Pools), in a format consistent with the form
included in Borrower’s quarterly and annual public filings. In the event Borrower’s accountants
make material corrections or modifications to the report presented to them for review, Borrower
shall immediately inform each Bank of such corrections or modifications.

4. CREATION OF SECURITY INTEREST.

4.1 Grant of Security Interest. Borrower grants and pledges to the Banks a continuing
security interest in all presently existing and hereafter acquired or arising Collateral to secure
the prompt repayment of any and all Obligations and to secure the prompt performance by Borrower of
each of its covenants, duties and obligations under the Loan Documents. Except as set forth in the
Schedule, such security interest constitutes a valid, first priority security interest in the
presently existing Collateral, and will constitute a valid, first priority security interest in
Collateral acquired or arising after the date hereof. Notwithstanding any limitation of,
moratorium on or termination of any Bank’s obligation to make Credit Extensions under this
Agreement, the Banks’ security interest on the Collateral shall remain in full force and effect for
so long as any Obligations are outstanding.

4.2 Delivery of Additional Documentation Required. (a) To the extent that such
documentation is physically available to Borrower; Borrower shall from time to time execute and
deliver to any Bank, at the request of such Bank, all Negotiable Collateral, all Financing
Statements and other documents and records that such Bank may request, in form and substance
satisfactory to such Bank and its counsel, to perfect and continue perfected such Bank’s security
interests in the Collateral and in order to fully consummate all of the transactions contemplated
under the Loan Documents. Borrower hereby consents to the filing by any Bank of Financing
Statements and such other instruments and documents in any jurisdictions or locations deemed
advisable or necessary in such Bank’s discretion to preserve, protect and perfect such Bank’s
security interest and rights in the Collateral. Borrower further consents to and ratifies the
filing of such Financing Statements and other instruments and documents prior to the Closing Date.
If Borrower has executed and delivered to any Bank a separate security agreement or agreements in
connection with any or all of the Obligations, that security agreement or those security agreements
and the security interests created therein shall be in addition to and not in substitution of this
Agreement and the security interests created hereby, and this Agreement shall be in addition to and
not in substitution of the other security agreement or agreements and the security interests
created thereby, but shall be subject at all times to the Intercreditor Agreement. In all cases
this Agreement and the aforesaid security agreement or agreements, as well as all other evidences
or records of any and all of the Obligations and agreements of Borrower, the Banks and other
persons who may be obligated on any of the Obligations, shall be applied and enforced in harmony
with and in conjunction with each other to the end that each Bank realizes fully upon its rights
and remedies in each and the Liens created by each; and, to the extent conflicts exist between this
Agreement and the other security agreements and records, they shall be resolved in favor of the
Banks for the purpose of achieving the full realization of the Banks’ collective rights and
remedies thereunder and the Liens as aforesaid.

(b) Borrower shall take reasonable steps to provide that computer or other records
representing or evidencing an Account contain (by way of stamp, legend or other method satisfactory
to the Banks) the following language: “Pledged to Bank of America and Wachovia Bank as Collateral”
or such other language as the Banks may from time to time require. After an Event of Default, if
requested by any Bank, all contracts, documents, instruments and chattel paper evidencing an
Account shall contain (by way of stamp, legend or other method satisfactory to such Bank) the above
quoted language. Failure to deliver physical possession of any instruments, documents, or writings
in respect of any Account to any Bank, or all of them, shall not invalidate any such Bank’s
security interest therein. To the extent that possession may be required by applicable law for
perfection of a Bank’s security interest, the original chattel paper and instruments representing
the Accounts (to the extent available) shall be deemed to be held by such Bank, although kept by
Borrower or Guarantor as the custodial agent of such Bank(s). Borrower or Guarantor (as the case
may be) shall, at any reasonable time and at Borrower’s or Guarantor’s own expense, upon any Bank’s
reasonable request, physically deliver to such Bank on computer disk or other electronic data
storage means which shall be machine readable in Microsoft Access or such other form as mutually
agreed upon by the parties hereto, copies of all Accounts (including any instruments, documents or
writings in respect of any Account together with all other instruments, documents or writings in
respect of any collateral securing each Account, then in Borrower’s or Guarantor’s control)
assigned to a Bank to any reasonable place or places designated by such Bank. All Accounts shall,
regardless of their location, be deemed to be under the Banks’ dominion and control (with both
paper and computer files so labeled) and deemed to be in the Bank or Banks’, as applicable,
possession.).

(c) A copy of any notice or request by any Bank pursuant to this Section 4.2, and any response
or information provided by Borrower to any Bank pursuant to this Section 4.2, shall be delivered to
all other Banks simultaneously.

4.3 Power of Attorney. Borrower does hereby irrevocably constitute and appoint each
Bank, or any of them, its true and lawful attorney with full power of substitution, for it and in
its name, place and stead, to execute, deliver and file such agreements, documents, notices,
statements and records, to include, without limitation, Financing Statements, and to do or
undertake such other acts as any such Bank, after notice to Borrower and each other Bank, and after
providing a copy of any such item to Borrower in its sole discretion, deems necessary or advisable
to effect the terms and conditions of this Agreement, the other Loan Documents and to otherwise
preserve, protect and perfect the security of the security interest in the Collateral. The
foregoing appointment is and the same shall be coupled with an interest in favor of the Banks.
Notwithstanding the foregoing present grant of a power of attorney by Borrower to the Banks, except
as otherwise provided in this Agreement and except with respect to filing of Financing Statements
and other actions any Bank deems necessary or appropriate to preserve, protect, and perfect or
continue the perfection of its security interests in the Collateral, no Bank shall exercise the
rights granted to it under this Section 4.3 until after the occurrence of an Event of Default, or
the occurrence of an event which, upon the giving of any required notice or the lapse of any
required period of time, would be an Event of Default.

4.4 Right to Inspect and Audit. Any Bank (through any of its officers, employees,
agents or other persons designated by such Bank) shall have the right, at its own expense (except
after the occurrence of an Event of Default at Borrower’s expense and without notice) upon
reasonable prior notice, from time to time during Borrower’s usual business hours, to inspect
Borrower’s Books and to make copies thereof and to inspect, check, test, audit and appraise the
Collateral and Borrower’s business affairs in order to verify Borrower’s financial condition or the
amount, condition of, or any other matter relating to the Collateral and Borrower’s compliance with
the terms and conditions of this Agreement and the other Loan Documents. A Bank shall make
reasonable efforts to minimize disruption of Borrower’s operations when conducting such work.
Borrower shall permit representatives of the Banks to discuss the business, operations, properties
and financial and other conditions of Borrower with its officers, board members, executives,
managers, members, partners, employees, agents, independent certified public accountants and
others, as applicable. The representatives of the Banks will maintain the confidentiality of
non-public information obtained from such discussions or otherwise and will not trade the
Borrower’s stock based upon material, non-public information concerning the Company that the
representatives of the Banks may obtain. Notwithstanding the foregoing provisions of this Section
4.4, the Banks shall not be required to give prior notice or limit their inspections to normal
business hours if they, or any of them, deem an emergency or other extraordinary situation to exist
with respect to the Collateral, Borrower’s Books and their other rights hereunder.

4.5 Collection of Accounts. In addition to its other rights and remedies in this
Agreement, the Banks shall have the rights and remedies set forth in this Section 4.5, all of which
may be exercised by the Banks, or any of them, upon the occurrence of an Event of Default, or the
occurrence of an event which, upon the giving of any required notice or the lapse of any required
period of time, would be an Event of Default.

(a) After the occurrence of an Event of Default, but subject to the terms of the Intercreditor
Agreement, or the occurrence of an event or condition which, after the giving of any required
notice and the lapse of any required period of time, would be an Event of Default, each Bank is
authorized and empowered at any time in its sole discretion (i) to demand, collect, settle,
compromise for, recover payment of, to hold as additional security for the Obligations and to apply
against the Obligations any and all sums which are now owing and which may hereafter arise and
become due and owing upon any of said Accounts and upon any other obligation to Borrower (to
include making, settling, adjusting, collecting and recovering payment of all claims under and
decisions with respect to Borrower’s policies of insurance); (ii) to enforce payment of any Account
and any other obligation of any person to Borrower either in its own name or in the name of
Borrower; (iii) to endorse in the name of Borrower and to collect any instrument or other medium of
payment, whether tangible or electronic, tendered or received in payment of the Accounts that
constitute Collateral and any other obligation to Borrower; (iv) to sign Borrower’s name on any
invoice or bill of lading relating to any Account, drafts against account debtors, schedules and
assignments of Accounts, verifications of Accounts and notices to account debtors; and (v) dispose
of any Collateral constituting Accounts and to convert any Collateral constituting Accounts into
other forms of Collateral. But, under no circumstances shall any Bank be under any duty to act in
regard to any of the foregoing matters. Without limiting the provisions of Section 4.3 hereof, but
in addition thereto, Borrower hereby appoints each Bank and any employee or representative of each
Bank as such Bank may from time to time designate, as attorneys-in-fact for Borrower, to sign and
endorse in the name of Borrower, to give notices in the name of Borrower and to perform all other
actions necessary or desirable in the reasonable discretion of such Bank to effect these provisions
and carry out the intent hereof. Borrower hereby ratifies and approves all lawful acts of such
attorneys-in-fact and except as otherwise provided for herein, neither any Bank nor any other such
attorneys-in-fact will be liable for any lawful acts of commission or omission nor for any error of
judgment or mistake of fact or law. The foregoing power, being coupled with an interest, is
irrevocable so long as any Account pledged and assigned to such Bank remains unpaid and this
Agreement or any other Loan Document is in force. The costs and expenses of such collection and
enforcement shall be borne solely by Borrower whether the same are incurred by a Bank or on behalf
of a Bank or Borrower and, if paid or incurred by a Bank, the same shall be an Obligation owing by
Borrower to such Bank, payable on demand with interest at the Default Rate, and secured by this
Agreement and the other Loan Documents. Borrower hereby irrevocably authorizes and consents to all
account debtors and other persons communicating after an Event of Default with any Bank, or its
agent, with respect to Borrower’s property, business and affairs and to all of the foregoing
persons acting after an Event of Default upon and in accordance with a Bank’s, or its
representative’s, instructions, directions and demands, including, without limitation, such Bank’s
request and demand to pay money and deliver other property to such Bank or Bank’s representatives,
all without liability to Borrower for so doing, except as otherwise provided herein.

(b) After the occurrence of an Event of Default, or the occurrence of an event or condition
which after the giving of any required notice or the lapse of any required period of time, would be
an Event of Default, at any Bank’s request, Borrower will forthwith upon receipt of all checks,
drafts, cash and other tangible and electronic remittances in payment or on account of Borrower’s
Accounts, deposit the same in a special bank account maintained with such Bank or its
representative, over which such Bank and its representative (as applicable) have the sole power of
withdrawal and will designate with each such deposit the particular Account upon which the
remittance was made. The funds in said account shall be held by such Bank as security for the
Obligations (and shall be subject to the terms of the Intercreditor Agreement). Said proceeds
shall be deposited in precisely the form received except for the endorsement of Borrower where
necessary to permit collection of items, which endorsement Borrower agrees to make, and which
endorsement the Bank and its representative (as applicable) are also hereby authorized to make on
Borrower’s behalf. Pending such deposit, Borrower agrees that it will not commingle any such
checks, drafts, cash and other remittances with any of Borrower’s funds or property, but will hold
them separate and apart therefrom and upon an express trust for the Banks until deposit thereof is
made in the special account. After the occurrence of an Event of Default, or the occurrence of an
event or condition which after the giving of any required notice or the lapse of any required
period of time, would be an Event of Default, the Bank maintaining such account may at anytime and
from time to time, in its sole discretion but subject to the terms of the Intercreditor Agreement,
apply any part of the credit balance in the special account to the payment of all or any of the
Obligations, and to payment of any other obligations owing to the Banks under or on account of this
Agreement or any of the other Loan Documents. On the Maturity Date and upon the full and final
payment of all of the Obligations and the other obligations as aforesaid, together with a
termination of all Bank’s obligation to make additional Advances, each Bank will pay over to the
Borrower any excess good and collected funds received by such Bank from Borrower, whether received
as a deposit in the special account or received as a direct payment on any of the Obligations.

(c) After the occurrence of an Event of Default, or the occurrence of an event or condition
which after the giving of any required notice or the lapse of any required period of time, would be
an Event of Default, each Bank shall have the absolute and unconditional right to apply for and to
obtain the appointment of a receiver, custodian or similar official for all or a portion of the
Collateral, including, without limitation, the Accounts, to, among other things, manage and sell
the same, or any part thereof, and to collect and apply the proceeds therefrom to payment of the
Obligations as provided in this Agreement and the other Loan Documents. Any such receiver,
custodian or similar official, if required, shall be qualified and licensed as a collection agency
in each state or territory in which any customer Accounts may be so collected or managed. In the
event of such application, Borrower consents to the appointment of such qualified and licensed
receiver, custodian or similar official and agrees that such receiver, custodian or similar
official may be appointed without further notice to Borrower beyond any notice required to be given
to Borrower prior to the occurrence of an Event of Default, if any, without regard to the adequacy
of any security for the Obligations secured hereby and without regard to the solvency of Borrower
or any other person who or which may be liable for the payment of the Obligations or any other
obligations of Borrower hereunder. All costs and expenses related to the appointment of a
receiver, custodian or other similar official hereunder shall be the responsibility of Borrower,
but if paid by any Bank, Borrower hereby agrees to pay to such Bank, on demand, all such costs and
expenses, together with interest thereon from the date of payment at the Default Rate. All sums so
paid by a Bank, and the interest thereon, shall be an Obligation owing by Borrower to such Bank,
and secured by this Agreement and the other Loan Documents. Notwithstanding the appointment of any
receiver, custodian or other similar official, each Bank shall be entitled as pledgee to the
possession and control of any cash, deposits, accounts, account receivables, documents, chattel
paper, documents of title or instruments at the present or any future time held by, or payable or
deliverable under the terms of the Loan Documents to such Bank. If the balance of the Obligation
outstanding is ZERO at any time prior to the Maturity Date, and no Event of Default has occurred or
is continuing and the Banks have no further obligation to make Advances, the Bank or Banks, as
applicable shall terminate the appointment of any such receiver custodian or similar official.

5. REPRESENTATIONS AND WARRANTIES.

Borrower represents and warrants to each Bank that, as of the date of this Agreement, there
are no Subsidiaries of Borrower other than the Guarantor. Further, Borrower represents and
warrants to each Bank that the certifications, representations and warranties set forth in the
Certificate of Borrower which has been executed and delivered by Borrower to each Bank
contemporaneously with the execution and delivery of this Agreement by Borrower to each Bank are
true, correct and accurate as of the date of this Agreement or such other date as may be
specifically set forth in a particular certification, representation or warranty. Borrower agrees
that all certifications, representations and warranties set forth herein shall be continuing
certifications, representations and warranties of Borrower to each Bank.

6. AFFIRMATIVE COVENANTS.

Borrower covenants and agrees that until the termination of the Banks’ obligations under this
Agreement to make Credit Extensions and the payment in full of the Obligations, Borrower shall do
each and all of the matters set forth in this Section 6; and Borrower acknowledges to each Bank
that the breach or default by Borrower of any of the covenants and agreements set forth below in
this Section 6 is and the same shall be material.

6.1 Good Standing and Government Compliance. Borrower shall maintain in good standing
its and each of its Subsidiaries’ organizational existence in their respective jurisdictions of
organization and maintain qualification in each jurisdiction in which the conduct of their
respective businesses or their respective ownership of property requires that they be so qualified.
Borrower shall comply, and shall cause each Subsidiary to comply with all Requirements of Law to
which they are subject, and shall maintain, and shall cause each of its Subsidiaries to maintain,
in force all licenses, approvals and agreements, the loss of which or failure to comply with which
could have a Material Adverse Effect, or an adverse effect in a material manner on the Collateral
or the priority of the Banks’ security interest in the Collateral.

6.2 Payment/Performance. Borrower shall pay when due all amounts owing to the Banks
under this Agreement and the other Loan Documents and promptly perform all other obligations of
Borrower thereunder and hereunder.

6.3 Use of Loan Funds. Borrower shall use all loan proceeds disbursed to Borrower
only for the purposes stated in this Agreement and the other Loan Documents.

6.4 Financial Statements; Reports; Certificates.

(a) Borrower shall deliver to each Bank each and all of the financial statements, reports,
certificates and other records referenced under this subsection (a) and such other statements,
reports, certificates and records as any Bank may reasonably request from time to time.

(i) As soon as available, but in any event within thirty (30) days after the end of each
calendar quarter, Borrower shall deliver to each Bank internally prepared consolidated financial
statements.

(ii) Beginning with the fiscal year ending December 31, 2005, as soon as available, but in any
event within one hundred twenty (120) days after the end of Borrower’s fiscal year, Borrower shall
deliver to each Bank audited CPA prepared consolidated and, upon request of any Bank, internally
prepared consolidating, financial statements of Borrower (including a balance sheet, an income
statement and a statement of retained earnings, each with the related notes and changes in the
financial position for such year and setting forth in comparative form the figures for the prior
year) prepared in accordance with GAAP, consistently applied, together with (with respect to the
CPA prepared statements) an opinion on such financial statements that is unqualified or qualified
in a manner acceptable to the Banks from an independent certified public accounting firm reasonably
acceptable to the Banks. After the occurrence of an Event of Default, any Bank may request and
Borrower shall so provide audited CPA prepared consolidating statements which meet the foregoing
requirements established for consolidated statements.

(iii) Within thirty (30) days after the last day of each fiscal quarter, Borrower shall
deliver to each Bank a statement of Borrower’s Net Finance Receivable prepared and presented in a
manner and format consistent with past practice and consistent with the manner and format employed
in Borrower’s public filings, and will be consistent with the information contained in Borrower’s
public filings for the same periods.

(iv) If applicable, Borrower shall deliver to each Bank copies of all statements, reports and
notices sent or made available generally by Borrower to its security holders or to any holders of
Subordinated Liabilities and all reports on Forms 10-K and 10-Q filed with the Securities and
Exchange Commission.

(v) Within thirty (30) days after the last day of each fiscal quarter, Borrower shall deliver
to each Bank a report of any legal actions pending or threatened against Borrower or any
Subsidiary, which report shall include at a minimum the claimant, the amount of the claim, the
defendants named and the date of such claim. Borrower agrees to cooperate in good faith with
respect to any additional information requested by any Bank with respect to such reports.

(b) Within thirty (30) days after the last day of each month, Borrower shall deliver to each
Bank a Borrowing Base Certificate dated and signed by a Responsible Officer in substantially the
form of Exhibit D hereto that provides the required information that is current within one
day.

(c) Within thirty (30) days after the last day of each month, Borrower shall deliver to each
Bank with the monthly financial statements a Compliance Certificate signed by a Responsible Officer
in substantially the form of Exhibit E hereto.

(d) Borrower shall provide such additional statements and information as any Bank may from
time to time request, in form reasonably acceptable to the Banks. Each Bank shall keep such
information confidential which is marked “Confidential” and which has not been disclosed to third
parties, and shall not disclose such information to any department of such Bank which provides
investment and stock brokerage services.

6.5 Taxes. Borrower shall make, and shall cause each Subsidiary to make, due and
timely payment of, or deposit or withholding of, all federal, state and local taxes, assessments or
contributions required of it by all Requirements of Law, and will execute and deliver to each Bank,
on demand, appropriate certificates attesting to the payment, deposit or withholding thereof;
provided that Borrower or a Subsidiary need not make any payment if the amount or validity of such
payment is contested in good faith by appropriate proceedings and is reserved against (to the
extent required by GAAP) by Borrower.

6.6 Insurance.

(a) Borrower, at its expense, shall keep the Collateral insured against loss or damage by
fire, theft, explosion, sprinklers and all other hazards and risks required by the Banks, acting
reasonably and taking into account the types and risks customarily insured against by businesses
similar to Borrower’s. Unless otherwise directed by the Banks, the insurance shall be all risk
replacement cost insurance with agreed amount endorsement, standard noncontributing mortgagee
clauses and standard waiver of subrogation clauses. Borrower shall also maintain general
liability, workmen’s compensation and other insurance in amounts and of a type that are customary
to businesses similar to Borrower’s, unless the Banks reasonably direct otherwise, in which event
Borrower shall maintain such insurance in amounts and types as the Banks reasonably direct.

(b) All policies of insurance shall be in such form and with such companies as may be
reasonably satisfactory to the Banks. All policies of property insurance shall contain a lender’s
loss payable endorsement, in a form reasonably satisfactory to the Banks, showing the Banks,
collectively, as additional loss payees, and all liability insurance policies shall show the Banks,
collectively, as additional insureds. All policies shall specify that the insurer must give at
least twenty (20) days’ notice to each Bank before canceling its policy for any reason. Upon any
Bank’s request, Borrower shall deliver to each Bank certified copies of the policies of insurance
and evidence of all premium payments. All proceeds payable under any casualty policy or policies
shall, at the payee Bank’s option, be payable to such Bank to be applied on account of the
Obligations, except for casualty policies insuring loss of assets encumbered by Permitted Liens
which are prior to the Lien of such Bank.

6.7 Primary Depository. Each of Borrower and its wholly owned Subsidiaries (excluding
the operating depositing account of PRA Receivables Management, LLC, d/b/a Anchor Receivables
Management) shall maintain their primary operating depository accounts with the Banks during the
term of the Revolving Facility. At least one operating deposit account shall be maintained with
each Bank.

6.8 Financial Covenants. On a consolidated basis, Borrower shall maintain, as of the
last day of each calendar month unless stated otherwise, and Borrower shall fully and timely comply
on a consolidated basis with, each and every one of the financial maintenance covenants set forth
in this Section and others that may be contained in this Agreement and the other Loan Documents.

(a) Funded Debt to EBITDA. A ratio not exceeding 1.0:1.0.

(b) Tangible Net Worth. Maintain on a consolidated basis Tangible Net Worth equal to
at least 100% of Tangible Net Worth reported by Borrower at September 30, 2005, plus 25% of
cumulative positive net income accrued since the end of such fiscal quarter, plus 100% of the net
proceeds from any equity offering, calculated quarterly on the last day of each fiscal quarter.

6.9 Maintenance of Property. Borrower shall keep and maintain the Collateral in good
working order and condition and make all needful and proper repairs, replacements, additions, or
improvements thereto as are necessary, reasonable wear and tear excepted.

6.10 Maintain Security Interest. Borrower shall maintain, protect and preserve the
security interest of the Banks in the Collateral and the lien position of the Banks in the
Collateral, including, without limitation, (i) the filing of “claims” under insurance policies and
(ii) protecting, defending and maintain the validity and enforceability of the Trademarks, Patents
and Copyrights.

6.11 Deposit Accounts. With respect to deposit accounts that are maintained with
financial institution other than the Banks, the Banks, or any of them, may request, and Borrower
and each of its Subsidiaries shall obtain in favor of such Bank(s), a control agreement in form and
substance satisfactory to such Bank(s).

6.12 Further Assurances. At any time and from time to time, Borrower shall execute
and deliver such further instruments, agreements, documents and other records and take such further
action as may be requested by any Bank to effect the purposes of this Agreement, including, without
limitation, the perfection and continuation of perfection of the Banks’ security interests in the
Collateral.

7. NEGATIVE COVENANTS.

Borrower covenants and agrees that until the termination of all Banks’ obligations under this
Agreement to make Credit Extensions, and the payment in full of the Obligations, Borrower shall not
do or permit to be done any of the matters set forth in this Section 7; and Borrower acknowledges
to each Bank that the breach or default by Borrower of any of the covenants and agreements set
forth below in this Section 7 is and the same shall be material.

7.1 Dispositions. Borrower shall not convey, sell, lease, transfer and otherwise
dispose of and Borrower shall not permit any of its Subsidiaries to convey, sell, lease, transfer
and otherwise dispose of (with respect to both Borrower and Borrower’s Subsidiaries, by operation
of law or otherwise) any part of and any interest in their respective businesses and properties,
including the Collateral, other than Permitted Transfers.

7.2 Change in Business; Change in Management or Executive Office. Borrower shall not
engage in any business, or permit any of its Subsidiaries to engage in any business, other than as
reasonably related or incidental to the businesses currently engaged in by Borrower. Borrower
shall not have a Change in Management and will not, without thirty (30) days’ prior written
notification to each Bank, relocate its chief executive office, change its state of organization or
change any other matter that will or could result in any Bank’s security interests in the
Collateral becoming unperfected.

7.3 Mergers or Acquisitions; New Subsidiary. Except for Permitted Acquisitions,
Borrower shall not merge or consolidate, or permit any of its Subsidiaries to merge or consolidate,
with or into any other business organization, or acquire, or permit any of its Subsidiaries to
acquire, all or substantially all of the capital stock or property of another person without the
prior written consent of each Bank, which any Bank may grant or withhold in its sole and absolute
discretion. Borrower shall not create or cause to be created or to come into existence any new
Subsidiary after the Closing Date, without the prior written consent of each Bank.

7.4 Indebtedness. Borrower shall not create, incur, assume or be or remain liable
with respect to any Indebtedness, or permit any Subsidiary so to do, other than Permitted
Indebtedness and normal and customary unsecured indebtedness incurred in the ordinary course of
business. With respect to Indebtedness described in clause (iii) of the definition of Permitted
Indebtedness in Exhibit A, to the extent not specifically prohibited by the terms of such
Indebtedness, the Banks shall have a subordinate lien in and to all equipment and property financed
or acquired with such Indebtedness (with the priority and allocation of such subordinate lien among
the Banks to be determined pursuant to the Intercreditor Agreement).

7.5 Encumbrances. Borrower shall not create, incur, assume or allow any Lien with
respect to the Collateral or any of its property, or assign or otherwise convey any right to
receive income, including the sale of any Accounts, or permit any of its Subsidiaries so to do,
except for Permitted Liens, or covenant to any other person that Borrower in the future will
refrain from creating, incurring, assuming or allowing any Lien with respect to any of Borrower’s
property.

7.6 Judgments. Borrower shall not permit a judgment or judgments for the payment of
money in excess of $500,000 in the aggregate to be entered against it or any Subsidiary which
judgment Borrower permits to remain unsatisfied or unstayed for a period of thirty (30) days after
the same is entered against Borrower or a Subsidiary.

7.7 Distributions. Except for Permitted Dividends and Permitted Investments, Borrower
shall not pay any dividends or make any other distribution or payment on account of or in
redemption, retirement or purchase of any capital stock, or permit any of its Subsidiaries to do
so.

7.8 Investments. Borrower shall not directly or indirectly acquire or own, or make
any Investment in or to any person, or permit any of its Subsidiaries so to do, other than
Permitted Investments.

7.9 Loans. Except for Permitted Investments and Permitted Acquisitions, Borrower
shall not make or commit to make, or permit any of its Subsidiaries to make or commit to make, any
advance, loan, extension of credit or capital contribution to, or purchase of any stock, bonds,
notes, debentures or other securities of any person.

7.10 Loans to Officers. Borrower shall not make, or permit any of its Subsidiaries
to make, any loan or advance directly or indirectly for the benefit of any past, present, or future
stockholder, director, officer, executive, manager, member, partner or employee of Borrower or a
Subsidiary, as the case may be, other than advances or loans made in the ordinary course of
business consistent with past practice, including but not limited to employee relocation loans,
employee bridge loans and other incidental loans to employees, all in the ordinary course of
business.

7.11 Compensation. Borrower shall not pay, or permit any Subsidiary to pay, any
compensation to any past, present or future shareholder, director, officer, executive, member,
manager, partner and employee, whether through salary, bonus or otherwise, if contrary to
Borrower’s compensation policies or the executive compensation rules established by the United
States Securities and Exchange Commission or the NASDAQ Stock Exchange.

7.12 Transactions with Affiliates. Borrower shall not directly or indirectly enter
into or permit to exist, or permit any Subsidiary to directly or indirectly enter into or permit to
exist, any material transaction with any Affiliate of Borrower or any Subsidiary except for
transactions that are in the ordinary course of Borrower’s or such Subsidiary’s business, upon fair
and reasonable terms that are no less favorable to Borrower or Subsidiary than would be obtained in
an arm’s length transaction with a non-affiliated Person.

7.13 Subordinated Liabilities. Borrower shall not make any payment in respect of any
Subordinated Liabilities, or permit any of its Subsidiaries to make any such payment except in
compliance with the terms of such Subordinated Liabilities, or amend any provision contained in any
documentation relating to the Subordinated Liabilities without each Bank’s prior written consent.

7.14 Inventory and Equipment. Borrower shall not store, or permit any Subsidiary to
store, its Equipment with a bailee, warehouseman or similar person unless the Banks have received a
pledge of the warehouse receipt covering such Equipment. Except for such other locations as each
Bank may approve in writing, Borrower shall not move or relocate its Equipment from the location or
locations identified in the Certificate of Borrower and such other locations of which Borrower
gives each Bank prior written notice and as to which Borrower authorizes the filing of a Financing
Statement where needed to perfect each Bank’s security interest.

7.15 Licenses. Borrower shall not become bound by, or permit its Subsidiaries to
become bound by, any license, agreement or other record which would have a Material Adverse Effect.

7.16 Compliance. Borrower shall not become or be controlled by an “investment
company”, within the meaning of the Investment Company Act of 1940, or become principally engaged
in, or undertake as one of its important activities, the business of extending credit for the
purpose of purchasing or carrying margin stock, or use the proceeds of any Credit Extension for
such purpose, or permit any of its Subsidiaries to do any of the foregoing.

7.17 Negative Pledge Agreements. Borrower shall not permit the inclusion in any
contract to which it becomes a party of any provisions that could restrict or invalidate the
creation of a security interest in Borrower’s rights and interests in any Collateral.

7.18 Third Party Agreements. Borrower shall not enter into any agreement containing
any provision that would be violated or breached by the performance of the obligations of Borrower
under this Agreement.

8. EVENTS OF DEFAULT.

The occurrence of any one or more of the events, conditions, circumstances and matters set
forth below in this Section 8 shall constitute an Event of Default by Borrower under this Agreement
and the other Loan Documents. Notwithstanding the foregoing and anything else in this Agreement to
the contrary, if any of the Obligations are payable on demand of the Banks, or any of them, then,
in such event, there are no conditions precedent to any such Bank’s right to demand payment of such
Obligations, in whole or in part, at any time and from time to time, without prior notice, until
the entire unpaid balance outstanding under such Obligations, including principal, interest, fees,
premiums, charges and costs and expenses are paid in full. And, there are no conditions precedent
to any Bank exercising any of and all of its other rights and remedies at such time or times as it
deems necessary or appropriate to recover full payment of the Obligations, including, without
limitation, the exercise of any of and all of its rights and remedies set forth in Section 9 below,
the exercise of any of and all of its other rights and remedies granted to it under the Loan
Documents and the exercise of any of and all of its rights and remedies at law and in equity. The
rights and obligations of the Banks relative to each other with respect to the priority of liens
and the exercise of rights against, and the allocation of, the Collateral, are set forth in the
Intercreditor Agreement.

8.1 Default under Obligations. The occurrence of any event of default or default
condition under any of the Obligations, including, without limitation, Borrower’s failure to pay,
when due, the principal of and interest on any of the Obligations, or Borrower’s failure to pay,
when due, any and all other amounts due under any of the Obligations, including, without
limitation, any taxes, fees, charges, premiums and costs and expenses.

8.2 Covenant Default. Borrower fails to perform or satisfy any obligation under
Section 6 or violates any of the covenants contained in Section 7 of this Agreement, or fails or
neglects to perform or observe or otherwise defaults under any other term, provision, condition,
covenant or agreement contained in this Agreement, in any of the other Loan Documents, or in any
other present or future instrument, document, agreement or other record between Borrower and any
Bank or from Borrower to any Bank or for the benefit of any Bank, whether monetary or non-monetary,
and as to any default under such other term, provision, condition, covenant or agreement that can
be cured, has failed to cure such default within ten (10) days after Borrower receives notice
thereof or any officer of Borrower becomes aware thereof; provided, however, that if the default is
non-monetary and cannot by its nature be cured within the ten (10) day period or cannot after
diligent attempts by Borrower be cured within such ten (10) day period, and such default is likely
to be cured within a reasonable time, then Borrower shall have an additional reasonable period
(which shall not in any case exceed thirty (30) days) to attempt to cure such non-monetary default,
and within such reasonable time period the failure to have cured such default shall not be deemed
an Event of Default (provided that the Banks shall not be required to make any Credit Extensions
during such cure period).

8.3 Guarantor Default. The failure of any other person obligated for the payment of
any of the Obligations, either directly or indirectly, or obligated under this Agreement or any of
the other Loan Documents to perform any of the terms and conditions imposed upon such other person
by any of said agreements, as and when the same are required to be so performed, or the occurrence
of some other default by such other person under any of said agreements.

8.4 Termination of Supporting Obligation. The termination of or the occurrence of an
event of default or a default condition, after the expiration of any applicable cure periods, under
any guaranty agreement or other supporting obligation (inclusive of letters of credit, third person
pledge agreements and third person security agreements) which applies to this Agreement or any of
the other Loan Documents.

8.5 Attachment. Borrower’s assets, or any part or portion thereof, are attached,
seized, subjected to a writ or distress warrant, or are levied upon, or come into the possession of
any trustee, receiver or person acting in a similar capacity and such attachment, seizure, writ or
distress warrant or levy has not been removed, discharged or rescinded within ten (10) days, or if
Borrower is enjoined, restrained or in any way prevented by court order from continuing to conduct
all or any material part of its business affairs, or if a judgment or other claim becomes a lien or
encumbrance upon any material portion of Borrower’s assets, or if a notice of lien, levy or
assessment is filed of record with respect to any of Borrower’s assets by the United States
Government, or any department, agency or instrumentality thereof, or by any state, county,
municipal or governmental agency, and the same is not paid within ten (10) days after Borrower
receives notice thereof, provided that none of the foregoing shall constitute an Event of Default
where such action or event is stayed or an adequate bond has been posted pending a good faith
contest by Borrower (provided that no Credit Extensions will be required to be made during such
cure period).

8.6 Insolvency. Borrower becomes insolvent, or an Insolvency Proceeding is commenced
by Borrower, or an Insolvency Proceeding is commenced against Borrower and is not dismissed or
stayed within thirty (30) days (provided that no Credit Extensions will be required to be made
prior to the dismissal of such Insolvency Proceeding).

8.7 Other Agreements. The occurrence of a default in any agreement or agreements to
which Borrower is a party with a third person or persons which results in a right by such third
person or persons, whether or not exercised, to accelerate the maturity of any Indebtedness in an
amount in the aggregate in excess of 2% of Borrower’s Tangible Net Worth or that could have a
Material Adverse Effect.

8.8 Subordinated Liabilities. Borrower makes any payment on account of Subordinated
Liabilities, except to the extent the payment is allowed under any subordination agreement entered
into with the Banks.

8.9 Misrepresentations. Any misrepresentation or misstatement exists now or hereafter
in any warranty or representation set forth herein, in any other Loan Document or in any
certificate delivered to any Bank by any Responsible Officer pursuant to this Agreement or any
other Loan Document, or to induce any Bank to enter into this Agreement or any other Loan Document.

8.10 Subsidiary Default. Default by any of Borrower’s Subsidiaries under any
Indebtedness or other obligation now owing or which hereafter arises and is owing to any Bank.

9. BANK’S RIGHTS AND REMEDIES UPON DEFAULT.

9.1 Rights and Remedies upon an Event of Default. If an Event of Default shall occur
under this Agreement, in addition to any other rights and remedies which may be available to the
Banks and without limiting any other rights and remedies granted to the Banks in this Agreement,
the other Loan Documents and at law and in equity, including, without limitation, the rights and
remedies provided to the Banks under the Code, which rights and remedies are fully exercisable by
each Bank as and when provided herein and therein, the Banks shall have the rights and remedies set
forth below in this Section 9.1, any and all of which any Bank may exercise at its election,
without notice to Borrower of its election and without demand, but subject to the rights of each
other Bank under the Intercreditor Agreement, and with immediate written notice to each other Bank
of the exercise of any such right or remedy.

(a) Acceleration of Obligations. Any Bank may, at its option, accelerate and declare
immediately due and payable the Obligations, as well as any of and all of the other indebtedness
and obligations owing under this Agreement and the other Loan Documents that are not already due
hereunder and that are not already due thereunder. If there is more than one Obligation, any Bank
may accelerate and declare immediately due and payable all of the Obligations owing to it, or any
Bank may from time to time and at any number of times after the occurrence of an Event of Default,
accelerate and declare immediately due and payable any one or more of the Obligations owing to it,
as such Bank in its discretion elects to accelerate (provided that upon the occurrence of an Event
of Default described in Section 8 under the heading “Insolvency”, all Obligations shall become
immediately due and payable without any action by any Bank).

(b) Terminate Credit Extensions. Each Bank may limit Borrower’s right to receive any
and all Advances under this Agreement and under any other agreement between such Bank and Borrower
to such amounts as such Bank determines from time to time to be appropriate under the
circumstances; each Bank may impose a moratorium on future Advances under this Agreement and under
any other agreement between such Bank and Borrower; and each Bank may terminate the right of
Borrower to receive Advances under this Agreement and under any other agreement between Borrower
and such Bank; and in all the foregoing instances, a Bank’s rights relative to Credit Extensions
may be exercised cumulatively, concurrently, alternatively and in any other manner and at any time
or times as such Bank deems appropriate, in its discretion.

(c) Protection of Collateral. Each Bank may make such payments and do or cause to be
done such acts as such Bank considers necessary or advisable to protect the Collateral and to
preserve, protect, perfect and continue the perfection of its security interest in the Collateral.
Borrower agrees to assemble the Collateral if any Bank so requires and to make the Collateral
available to a Bank as such Bank (subject to the Intercreditor Agreement) may designate. Borrower
authorizes each Bank and its representatives to enter the premises where the Collateral is located,
to do, among other things a Bank deems necessary or advisable, the following: (i) take and
maintain possession of the Collateral, or any part or parts of it, (ii) pay, purchase, contest or
compromise any encumbrance, charge or lien which in a Bank’s determination appears to be prior or
superior to its security interest, and (iii) pay all costs and expenses incurred in connection with
any of the foregoing. With respect to any of Borrower’s premises, Borrower hereby grants each Bank
a license to enter into possession of such premises and to occupy the same, without charge, in
order to exercise any of the Banks’ rights and remedies provided herein, at law, in equity and
otherwise.

(d) Sale and Disposition of Collateral Upon Default.

(i) Each Bank, directly and through others on its behalf, may ship, reclaim, recover, store,
finish, maintain, repair, prepare for sale, advertise for sale and/or sell the Collateral, or part
or parts thereof, for cash or on terms, at one or more private or public sales held at such place
or places as such Bank determines to be commercially reasonable, after having complied with the
provisions of this Agreement, the Intercreditor Agreement, the other Loan Documents and applicable
Requirements of Law relating to sale of the Collateral, including, without limitation, the
requirements of the Code. Each Bank is hereby irrevocably granted a license or other right,
pursuant to the provisions of this Section 9.1, to use, without charge, Borrower’s labels, patents,
copyrights, rights of use of any name, trade secrets, trade names, trademarks, service marks,
advertising matter and any property of a similar nature, together with the right of access to all
tangible or electronic media in which any of the foregoing may be recorded or stored, in completing
production of, management of, advertising for sale and selling any Collateral and, in connection
with a Bank’s exercise of its rights under this Section 9.1, Borrower’s rights under all licenses
and all franchise agreements shall inure to the Banks’ benefit. Borrower hereby agrees: (i) that
fifteen (15) days notice of any intended sale or disposition of any Collateral is commercially
reasonable; (ii) that a shorter period of notice of not less than ten (10) days will be
commercially reasonable if each Bank, in its opinion, deems it necessary to move more expeditiously
with disposition of the Collateral or any part thereof; and (iii) that the foregoing shall not
require a notice if no notice is required under the Code (except immediate notice to each other
Bank).

(ii) Each Bank, or any or all of them, may credit bid and purchase at any sale or sales.

(iii) The proceeds of any sale of, or other realization upon, all or any part of the
Collateral pursuant to this Section 9.1 shall be applied by the Banks in the following order of
priorities (subject to the terms of the Intercreditor Agreement), or such other order as the Banks,
together, may determine or as may be required under applicable Requirements of Law: first,
to payment of the costs and expenses of such sale or other realization, and all expenses,
liabilities and advances incurred or made by the Banks in connection therewith, and any other
unreimbursed costs and expenses for which the Banks are to be reimbursed pursuant to this Agreement
and the other Loan Documents; second, to the payment of accrued but unpaid interest on the
Obligations; third, to the payment of unpaid principal of the Obligations; fourth,
to the payment of all other amounts owing or outstanding by Borrower under the Obligations, this
Agreement, the other Loan Documents and otherwise to any Bank as provided herein or therein, until
all the foregoing shall have been paid in full; finally, to payment to Borrower or its
successors or assigns, or as a court of competent jurisdiction may direct, of any surplus then
remaining from such proceeds.

(iv) Any deficiency that exists after disposition of the Collateral as provided above will be
paid immediately by Borrower, without demand by any Bank, but this provision shall not require any
Bank to first dispose of the Collateral before attempting to recover payment of the Obligations
from Borrower or any other person and each Bank shall have the right to proceed successively,
concurrently and alternatively against the Collateral, the Borrower and any other person obligated
on any of the Obligations in any order and at any time or times as it deems to be in its best
interest.

(e) Discontinuance of Proceedings; Position of Parties Restored. If any Bank shall
have proceeded to enforce any right or remedy under the Loan Documents by foreclosure, entry, or
otherwise and such proceedings shall have been discontinued or abandoned for any reason, or such
proceedings shall have resulted in a final determination adverse to any Bank, then and in every
such case Borrower and each Bank shall be restored to their former positions and rights hereunder,
and all rights, powers and remedies of the Banks shall continue as if no such proceedings had
occurred or had been taken.

9.2 Remedies Cumulative. Each Bank’s rights and remedies under this Agreement, the
Loan Documents and all other agreements shall be cumulative and may be exercised successively,
concurrently, alternatively and in any other order and at such time or times as any Bank elects in
its discretion. Each Bank shall have all other rights and remedies not inconsistent herewith as
provided under the Code, by law and in equity. No exercise by any Bank of one right or remedy
shall be deemed an election, and no waiver by any Bank, or all of them, of any Event of Default on
Borrower’s part shall be deemed a continuing waiver. No delay by any Bank, or all of them, shall
constitute a waiver, election or acquiescence by it. No waiver by any Bank shall be effective
unless made in a written document signed on behalf of such Bank and then shall be effective only in
the specific instance and for the specific purpose for which it was given. For the avoidance of
doubt, a waiver of one Bank shall not in any event constitute a waiver by any other Bank absent its
execution thereof.

10. NOTICES.

Unless otherwise provided in this Agreement, all notices or demands by any party relating to
this Agreement or any other agreement entered into in connection herewith shall be in writing and
(except for financial statements and other informational documents which may be sent by first-class
mail, postage prepaid) shall be personally delivered or sent by a recognized overnight delivery
service, certified mail, postage prepaid, return receipt requested, or by facsimile to Borrower or
to a Bank, as the case may be, at their respective addresses as set forth on the signature page of
this Agreement. Any such notice or demand sent by or to Borrower shall be sent simultaneously to
all Banks. The parties may change the address at which they are to receive notices hereunder by
notice in writing in the foregoing manner given to the other.

11. WAIVERS.

11.1 Waiver Of Trial By Jury. To the extent not prohibited by applicable Requirements
of Law, Borrower and each Bank hereby waive their respective rights to a jury trial of any claim or
cause of action based upon or arising out of any of the Loan Documents or any of the transactions
contemplated therein, including contract claims, tort claims, breach of duty claims and all other
common law or statutory claims. Each party recognizes and agrees that the foregoing waiver
constitutes a material inducement for it to enter into this Agreement. Each party represents and
warrants that it has reviewed this waiver with its legal counsel and that it knowingly and
voluntarily waives its jury trial rights following consultation with legal counsel.

11.2 Marshalling of Assets. Borrower hereby waives, to the extent permitted by law,
the benefit of all appraisal, valuation, stay, extension, reinstatement and redemption laws now in
force and those hereafter in force and all rights of marshalling in the event of any sale hereunder
of the Collateral or any part or any interest therein.

11.3 Waiver of Action Against Third Persons. Borrower waives any right to require any
Bank to bring any action against any other person or to require that resort be had to any security
or to any balances of any deposit or other accounts or debts or credits on the books of any such
Bank in favor of any other person.

12. GENERAL PROVISIONS.

12.1 Indemnification. Borrower hereby agrees to defend, protect, indemnify and hold
harmless each Bank, all directors, officers, employees, attorneys, agents and independent
contractors of each Bank, from and against all claims, actions, liabilities, damages and costs and
expenses asserted against, imposed upon or incurred by such Bank or any of such other persons as a
result of, or arising from, or relating to this Agreement, the other Loan Documents or the
transactions contemplated hereby or thereby, except for losses resulting from the gross negligence
or willful misconduct of or breach of this Agreement by, the person otherwise to be indemnified
hereunder.

12.2 Choice of Law. This Agreement shall be deemed to have been executed and
delivered in the Commonwealth of Virginia regardless of where the signatories may be located at the
time of execution and shall be governed by and construed in accordance with the substantive laws of
the Commonwealth of Virginia, excluding, however, the conflict of law provisions thereof.

12.3 Additional Lenders. Additional lenders may be added to this Revolving Facility
upon the written consent of all parties hereto, the execution by such additional lenders of an
additional signature page to this Agreement evidencing such lender’s agreement to be bound by the
terms hereof, and the similar execution by such lenders of the Intercreditor Agreement and such
other instruments and agreements as may be required by the Banks then party hereto. The joinder of
any such lender to this Revolving Facility shall not in any way affect the rights or obligations of
the Banks then party hereto, except that the Commitments hereunder shall be adjusted from the date
of such joinder in such manner as all parties may agree. Any such additional lender shall be
deemed a “Bank” for purposes of this Agreement.

12.4 Incorporation of Exhibits; Customer and Loan Numbers. All exhibits, schedules,
addenda and other attachments to this Agreement are by this reference incorporated herein and made
a part hereof as if fully set forth in the body of this Agreement. The Customer and Loan Numbers,
if any, stated in this Agreement are for the respective Bank’s internal business use and reference
only and do not and shall not limit the scope and extent of any Bank’s rights hereunder, including
the Obligations secured hereby and the security interests of the Banks in the Collateral.

12.5 Maintenance of Records by Banks. Borrower acknowledges and agrees that each Bank
is authorized to maintain, store and otherwise retain the Loan Documents or any of them in their
original, inscribed tangible form or a record thereof in an electronic medium or other non-tangible
medium which permits such record to be retrieved in a perceivable form; that a record of any of the
Loan Documents in a non-tangible medium which is retrievable in a perceivable form shall be the
agreement of Borrower to the same extent as if such Loan Document was in its original, inscribed
tangible medium and such a record shall be binding on and enforceable against Borrower
notwithstanding the same is in a non-tangible form and notwithstanding the signatures of the
signatories hereof are electronic, typed, printed, computer generated, facsimiles or other
reproductions, representations or forms; and that a Bank’s certification that a non-tangible record
of any of the Loan Documents is an accurate and complete copy or reproduction of the original,
inscribed tangible form shall be conclusive, absent clear and convincing evidence of the
incorrectness of said certification, and such non-tangible record or a reproduction thereof shall
be deemed an original and have the same force and effect as the original, inscribed tangible form.

12.6 Credit Investigations; Sharing of Information; Control Agreements. Each Bank is
irrevocably authorized by Borrower, during the term of this Agreement and until the last to occur
of (i) payment in full of all the Obligations and (ii) termination of the Banks’ obligations to
make Credit Extensions under this Agreement, to make or have made such credit investigations as it
deems appropriate to evaluate Borrower’s and its Subsidiaries’ credit or financial standing, and
Borrower authorizes each Bank to share with its affiliates its experiences with Borrower and its
Subsidiaries and other information in Bank’s possession relative to Borrower and its Subsidiaries.
The Banks (i) shall not have any obligation or responsibility to provide information to third
persons relative to any Bank’s security interest in the Collateral, this Agreement or otherwise
with respect to Borrower and its Subsidiaries and (ii) shall not have any obligation or
responsibility to subordinate its security interest in the Collateral to the interests of any third
persons or to enter into control agreements relative to the Collateral.

12.7 Banks’ Liability for Collateral. Notwithstanding anything in this Agreement or
any of the other Loan Documents to the contrary, a Bank may at any time or times during the term of
this Agreement make such payments and do or cause to be done such acts as a Bank considers
necessary or advisable to protect the Collateral and to preserve, protect and perfect or continue
the perfection of its security interest in the Collateral. So long as a Bank complies with
reasonable banking practices, except as may be provided herein to the contrary, such Bank shall not
in any way or manner be liable or responsible for: (i) the safekeeping of the Collateral; (ii) any
loss or damage thereto occurring or arising in any manner or fashion from any cause; (iii) any
diminution in the value thereof; or (iv) any act or default of any carrier, warehouseman, bailee,
forwarding agency or other person whomsoever.

12.8 Bank Expenses. If Borrower fails to pay any amounts or furnish any required
proof of payment due to third persons, as required under the terms of this Agreement and the other
Loan Documents, then after ten (10) days prior written notice to Borrower, and Borrower’s failure
to pay such amounts, the Banks, or any of them, may do or cause to be done any or all of the
following: (i) make payment of the same or any part thereof; (ii) set up such reserves as such
Bank(s) deems necessary to protect it from the exposure created by such failure; and (iii) obtain
and maintain insurance policies of the type required by this Agreement, and take any action with
respect to such policies as any Bank deems prudent. Any amounts so paid or deposited by such Bank
shall constitute Bank Expenses, shall be immediately due and payable, shall bear interest at the
Default Rate from the date of payment or deposit and shall be secured by the Collateral. Any
payments made by a Bank shall not constitute an agreement by a Bank to make similar payments in the
future or a waiver by any Bank of any Event of Default under this Agreement. If a Bank is
requested to waive an Event of Default or forbear taking action relative thereto, such Bank may
condition any waiver or forbearance it elects, in its discretion, to grant Borrower on payment by
Borrower of such fees to Bank as such Bank deems appropriate under the circumstances and may
condition any such waiver or forbearance on Borrower reimbursing such Bank for all costs and
expenses such Bank incurs in connection with such waiver or forbearance.

12.9 No Waiver; No Course of Dealing. Any Bank, at any time or times, may grant
extensions of time for payment or other indulgences or accommodations to any person obligated on
any of the Obligations, or permit the renewal, amendment or modification thereof or substitution or
replacement therefor, or permit the substitution, exchange or release of any property securing any
of the Obligations and may add or release any person primarily or secondarily liable on any of the
Obligations, all without releasing Borrower from any of its liabilities and obligations under any
of the Loan Documents and without such Bank waiving any of its rights and remedies under any of the
Loan Documents, or otherwise, and further without effecting any release or waiver of any
liabilities, obligations, rights or remedies accruing to any other Bank. No delay or forbearance
by any Bank in exercising any or all of its rights and remedies hereunder and under the other Loan
Documents or rights and remedies otherwise afforded by law or in equity shall operate as a waiver
thereof or preclude the exercise thereof during the continuance of any Event of Default as set
forth herein or in the event of any subsequent Event of Default hereunder. Also, no act or
inaction of any Bank under any of the Loan Documents shall be deemed to constitute or establish a
“course of performance or dealing” that would require such Bank, or any of them, to so act or
refrain from acting in any particular manner at a later time under similar or dissimilar
circumstances.

12.10 Relationship of Parties; Successors and Assigns. The relationship of the Banks
to Borrower is that of a creditor to an obligor (inclusive of a person obligated on a supporting
obligation) and a creditor to a debtor; and in furtherance thereof and in explanation thereof, no
Bank has any fiduciary, trust, guardian, representative, partnership, joint venturer or other
similar relationship to or with Borrower and no such relationship shall be drawn or implied from
any of the Loan Documents or any actions or inactions of any Bank hereunder or with respect hereto
– and, no Bank has any obligation to Borrower or any other person relative to administration of any
of the Obligations and the Collateral, or any part or parts thereof, except as otherwise set forth
herein. The covenants, terms and conditions herein contained shall bind, and the benefits and
powers shall inure to, the respective heirs, executors, administrators, successors and assigns of
the parties hereto, as well as any persons who become bound hereto as a debtor. If two or more
persons or entities have joined as Borrower, each of the persons and entities shall be jointly and
severally obligated to perform the conditions and covenants herein contained. The term “Bank”
shall include any payee of the Obligations hereby secured and any transferee or assignee thereof,
whether by operation of law or otherwise, and any Bank may transfer, assign or negotiate all or any
of the Obligations secured by this Agreement from time to time without the consent of Borrower and
without notice to Borrower (but subject to the consent of each other Bank and the execution and
delivery by any such transferee or assignee of such documents, guaranties and agreements,
including, without limitation, this Agreement and the Intercreditor Agreement, as such other Banks
may reasonably require) and any transferee or assignee of any Bank or any transferee or assignee of
another may do the same without Borrower’s consent and without notice to Borrower. Borrower waives
and will not assert against any transferee or assignee of any Bank any claims, defenses, set-offs
or rights of recoupment which Borrower could assert against a Bank, except defenses which Borrower
cannot waive.

12.11 Time of Essence. Time is of the essence for the performance of all of
Borrower’s covenants and agreements (inclusive of the Obligations) set forth in this Agreement and
each of the Loan Documents.

12.12 Amendments in Writing; Integration. All amendments to or terminations of this
Agreement must be in writing and must be executed by each party hereto. All prior agreements,
understandings, representations, warranties and negotiations between the parties hereto with
respect to the subject matter of this Agreement, if any, are merged into this Agreement and the
Loan Documents.

12.13 Counterparts. This Agreement may be executed in any number of counterparts and
by different parties on separate counterparts, each of which, when executed and delivered, shall be
deemed to be an original, and all of which, when taken together, shall constitute but one and the
same Agreement.

12.14 Survival. All covenants, representations and warranties made in this Agreement
shall continue in full force and effect so long as any Obligations remain outstanding.
Notwithstanding anything in this Agreement or the other Loan Documents to the contrary, the
obligations of Borrower to indemnify the Banks as described in Section 12.1 shall survive until all
applicable statute of limitations periods with respect to actions that may be brought against each
such Bank have run.

12.15 Limited License. During the term of this Agreement, Borrower hereby grants to
each Bank and its Affiliates, a non-exclusive, world-wide, non-transferable, royalty-free
irrevocable license to use the Borrower’s Marks (as herein defined) solely for and in connection
with the general marketing, promotion and advertising activities of such Bank and its Affiliates.
General marketing, promotion and advertising activities shall include press releases, product
brochures, tombstone ads and other advertising typical in industry practice and disclosure of
Borrower’s Marks on such Bank’s website, including a link to the Borrower’s website. “Marks” shall
mean Borrower’s names, logos, Trademarks, trade names, service marks and world wide web addresses.
Bank shall use commercially reasonable efforts to cause the appropriate designation “TM” or the
registration symbol “®” to be placed adjacent to the Marks in connection with the use thereof.
Notwithstanding the foregoing, no Bank shall be under any obligation to use any of such Marks. Any
marketing, promotion, advertising or other materials which incorporate Borrower’s Marks shall be
submitted to Borrower for approval prior to publication.

[THE NEXT PAGE IS THE SIGNATURE PAGE]

::ODMA\PCDOCS\DOCSNFK\1024329\7

1

In witness whereof, the parties have caused this agreement to be executed with authority duly
obtained, as of the date first written above.

	 	 	 
	PORTFOLIO RECOVERY ASSOCIATES, INC.	 	 
	By:     /s/ Steven D. Fredrickson     

Print Name: _Steven D. Fredrickson     

Title:      President and CEO     

Portfolio Recovery Associates, Inc.

120 Corporate Boulevard, Suite 100

Norfolk, VA 23502

	 	

Witness:
	Attn: General Counsel

FAX: 757-554-0586

	 	     /s/ Kevin P. Stevenson     

Print Name:      Kevin P. Stevenson     
	 
	 	 
	WACHOVIA BANK, NATIONAL ASSOCIATION

	 	BANK OF AMERICA, N.A.
	 
	 	 
	By: /s/ Kevin Bonniwell

	 	By: /s/ Paula H. Smith
	 

	 	 
	Name: Kevin Bonniwell

Title: Senior Vice President

Address for Notices:

	 	Name: Paula H. Smith

Title: Senior Vice President

Address for Notices:
	Wachovia Bank, National Association

1021 E. Cary Street

Mail Code VA 9621

Richmond, VA 23219

Attn: David Brawley, Vice President

FAX: (804) 697-7661

	 	Bank of America, N.A.

One Commercial Place

Commercial Banking, Third Floor

Norfolk, VA 23510

Attn: Paula H. Smith

FAX: (757) 441-8599

2EX-10.2

	 
	Customer No.

	 

	Loan No.

	 	 	 
	Bank of America, N.A.

	 	Commercial Promissory Note

	 	 	 
	$37,500,000

	 	Norfolk, Virginia
	 
	 	 
	
 
	 	November 29, 2005
	 
	 	 
	Master Note

	 	

FOR VALUE RECEIVED, the undersigned (whether one or more, “Borrower”) promises to pay to BANK OF
AMERICA, N.A. (“Bank”), or order, the sum of Thirty-Seven Million Five Hundred Thousand Dollars
($37,500,000), or so much thereof as shall have been disbursed from time to time and remains
unpaid, together with interest at the rate and payable in the manner hereinafter stated. Subject
to compliance with the Loan and Security Agreement (defined below), Borrower may borrow, repay and
reborrow from time to time under this Note. Principal and interest shall be payable at any banking
office of Bank in the city or town indicated above, or such other place as the holder of this Note
may designate.

Article I. Interest Rate.

Section 1.1. Rate of Accrual. Interest will accrue on the unpaid principal balance at the
rate set forth in Section 1.2.1. until maturity of this Note, whether such maturity occurs by
acceleration or on the Maturity Date; and, at Bank’s option, interest at the foregoing rate will
accrue on any unpaid interest before such maturity. Interest will accrue on any unpaid balance
owing under this Note, whether principal, interest, fees, premiums, charges or costs and expenses,
after maturity at the rate set forth in Section 1.2.2. All accrual rates of interest under this
Note will be contract rates of interest, whether a pre-default rate or a default rate, and
references to contract rates in any loan documents executed and delivered by Borrower or others to
Bank in connection with this Note shall be to such contract rates.

Section 1.2. Interest Rates.

1.2.1. Pre-Default Rate. Subject to the provisions of Section 1.2.2. below, interest
payable on this Note per annum will accrue at a variable rate per annum equal to the LIBOR Market
Index Rate plus 1.75%. “LIBOR Market Index Rate”, for any day, is the rate for 1 month U.S. dollar
deposits as reported on Telerate Page 3750 as of 11:00 a.m., London time, on such day, or if such
day is not a London business day, then the immediately preceding London business day (or if not so
reported, then as determined by Bank from another recognized source or interbank quotation). The
rate may be adjusted from time to time in Bank’s sole discretion for then applicable reserve
requirements, deposit insurance assessment rates and other regulatory costs. Bank’s determination
of such interest rate shall be conclusive, absent manifest error.

1.2.2 Default Rate. Upon the nonpayment of any payment of interest described herein,
Bank, at its option and without accelerating this Note, may accrue interest on such unpaid interest
at a rate per annum (“Default Rate”) equal to the lesser of the maximum contract rate of interest
that may be charged to and collected from Borrower on the loan evidenced by this Note under
applicable law or five percent (5.0%) plus the pre-default interest rate otherwise applicable
hereunder, as set forth in Section 1.2.1. After maturity of this Note, whether by acceleration or
otherwise, interest will accrue on the unpaid principal of this Note, any accrued but unpaid
interest and all fees, premiums, charges and costs and expenses owing hereunder at the Default Rate
until this Note is paid in full, whether this Note is paid in full pre-judgement or post-judgement.

1.2.3. Variable Rate; Calculation of Interest.

1.2.3.1 Variable Rate. This is a variable rate note. Any change in the rate of
interest payable under this Note will equal the change in the variable rate index to which such
rate is tied, but the rate at which interest accrues under this Note shall never exceed the maximum
contract rate which may be charged to and collected from Borrower on the loan evidenced by this
Note under applicable law. Bank shall have no obligation to notify Borrower of adjustments in the
rate of interest payable under this Note. Adjustments to the rate of interest will be effective on
the day of any change in the variable rate index, with the rate being adjusted to reflect the most
recent change in the variable rate index.

1.2.3.2 Calculation of Interest. All interest payable under this Note shall be
calculated monthly and will accrue daily on the basis of the actual number of days elapsed and a
year of three hundred sixty (360) days. In computing the number of days during which interest
accrues, the day on which funds are initially advanced shall be included regardless of the time of
day such advance is made, and the day on which funds are repaid shall be included unless repayment
is credited prior to close of business. Payments in federal funds, immediately available in the
place designated for payment, received by Bank prior to 2:00 p.m. local time at said place of
payment, shall be credited as if received prior to close of business on the day the funds are
immediately available; while other payments, at the option of Bank, may not be credited until such
payments are immediately available to Bank, in federal funds, in the place designated for payment,
prior to 2:00 p.m. local time at said place of payment on a day on which Bank is open for business.

Article II. Payment Terms.

Section 2.1. Interest Payment Terms. Payments under this Note include an interest
component and a principal component. The principal component is set forth in Section 2.2 below.
The interest component shall be paid as follows: interest shall be payable monthly, in arrears,
beginning January 1, 2006 and continuing on the same calendar day of each consecutive month
thereafter until the Maturity Date, when all accrued but unpaid interest is due and payable in
full.

Section 2.2. Principal Payment Terms; Maturity Date. As stated in Section 2.1 above,
payments under this Note include an interest component and a principal component. The interest
component is set forth in Section 2.1 above. The principal component shall be paid as follows: if
not sooner paid, then principal shall be payable in one single payment on the Maturity Date (as
defined in the Loan and Security Agreement), as the same may be extended from time to time in
accordance with the terms of the Loan and Security Agreement.

Section 2.3. Prepayment. This Note may be prepaid in whole, or in part at any time without
any prepayment premium.

Section 2.4. Application of Payments. All payments made on this Note shall be applied
first to payment of all late fees, charges, premiums and costs and expenses due but unpaid under
this Note, then to accrued but unpaid interest and finally to principal, in the inverse order of
the payment dates therefor, unless Bank determines in its sole discretion to apply payments in a
different order or applicable law requires a different application of payments. The partial
prepayment of this Note, if permitted, shall not result in a payment holiday or any other deferral
of any regularly scheduled payments under this Note, all of which shall be made as and when the
same are scheduled to be paid.

Article III. Loan Agreement and Security.

Section 3.1. Loan Agreement. Borrower and Bank have entered into a loan and security
agreement of even date herewith (“Loan and Security Agreement”). Capitalized terms used in this
Note and not otherwise defined herein have the meanings set forth in the Loan and Security
Agreement. This Note is one of the promissory notes originated to evidence Credit Extensions under
the Loan and Security Agreement. Borrower shall perform and abide by, as and when so required,
each and all of the covenants, terms and conditions imposed upon or applicable to Borrower in the
Loan and Security Agreement and all security documents and other agreements referenced in the Loan
and Security Agreement.

Section 3.2. Security Documents. This Note is secured by (1) the Loan and Security
Agreement, (2) the security documents and other supporting obligations identified in the Loan and
Security Agreement, (3) the security documents and other supporting obligations which reference
that they secure this Note or the Loan and Security Agreement, (4) any security documents and other
supporting obligations which reference that they secure all indebtedness or other obligations owing
from time to time by Borrower to Bank, and (5) any security documents and other supporting
obligations which reference that they secure all indebtedness from time to time owing from Borrower
to Bank other than consumer credit as defined under the Federal Reserve Board’s Regulation Z
(Truth-in-Lending) (12 CFR 226 et seq.) (“security documents”).

Article IV. Default and Acceleration.

Section 4.1. Late Charges and Expenses. Borrower agrees to pay, upon demand by Bank, or if
demand is not sooner made, on maturity of this Note, whether such maturity occurs by acceleration
or on the Maturity Date, for each payment past due for fifteen (15) or more calendar days, a late
charge in an amount equal to the lesser of (1) four percent (4%) of the amount of the payment past
due or (2) the maximum percentage of the payment past due permitted by applicable law, or the
maximum amount if not expressed as a percentage. If this Note is not paid in full whenever it
becomes due and payable, Borrower agrees to pay all costs and expenses of collection, including
reasonable attorneys’ fees.

Section 4.2 Default. Any one or more of the following shall constitute an event of
default (“Event of Default”) under this Note: any event of default under the Loan and Security
Agreement.

Section 4.3 Acceleration. Upon the occurrence of an Event of Default, or the occurrence
of an event which, with the giving of notice or a lapse of time, or both, would become an Event of
Default under this Note, (1) the entire unpaid principal balance of this Note, together with all
other amounts owing and all other amounts to be owing under this Note, shall, at the option of
Bank, become immediately due and payable, without notice or demand, and (2) the Bank may, both
before and after acceleration, exercise any of and all of its other rights and remedies under this
Note and the other loan documents, as well as any additional rights and remedies it may have at law
and it may have in equity, to recover full payment of the balance (principal, interest, fees,
premiums, charges and costs and expenses) owing under this Note. The failure by Bank to exercise
any of its options shall not constitute a waiver of the right to exercise same in the event of any
subsequent default.

Article V. Miscellaneous.

Section 5.1. Use and Application of Terms. To the end of achieving the full realization by
Bank of its rights and remedies under this Note, including payment in full of the loan evidenced
hereby, in using and applying the various terms, provisions and conditions in this Note, the
following shall apply: (1) words in the masculine gender mean and include correlative words of the
feminine and neuter genders and words importing the singular numbered meaning include the plural
number, and vice versa; (2) words importing persons include firms, companies, associations, general
partnerships, limited partnerships, limited liability partnerships, limited liability limited
partnerships, limited liability companies, trusts, business trusts, corporations and legal
entities, including public and quasi-public bodies, as well as individuals; (3) the term “Note”
refers to this Commercial Promissory Note, the term “loan document” refers to this Note, the Loan
and Security Agreement and any security documents and other documents and agreements executed and
delivered to Bank or others on Bank’s behalf in connection with this Note, and the term “Borrower”
refers to all signatories of this Note collectively and severally, as the context of this Note
requires, and all signatories of this Note shall be and the same are jointly and severally liable
hereunder; (4) as the context requires, the word “and” may have a joint meaning or a several
meaning and the word “or” may have an inclusive meaning or an exclusive meaning; (5) the term
“subsidiary” means any registered organization or other organization (i) the majority (by number of
votes) of the outstanding voting interests of which is at the time owned or controlled by Borrower,
or by one or more subsidiaries of Borrower, or Borrower and one or more subsidiaries of Borrower,
or (ii) otherwise controlled by or within the control of Borrower or any subsidiary; (6) the
Commitment Letter and the other loan documents shall be applied and construed in harmony with each
other to the end that Bank is ensured repayment of the loan evidenced by this Note in accordance
with the terms of this Note and such other loan documents, and this Note and the other loan
documents shall not be applied, interpreted and construed more strictly against a person because
that person or that person’s attorney drafted this Note or any of the other loan documents; (7)
Bank does not intend to and shall not reserve, charge or collect interest, fees or charges
hereunder in excess of the maximum rates or amounts permitted by applicable law and if any
interest, fees or charges are reserved, charged or collected in excess of the maximum rates or
amounts, it shall be construed as a mutual mistake, appropriate adjustments shall be made by Bank
and to the extent paid, the excess shall be returned to the person making such a payment; and (8)
wherever possible each provision of this Note shall be interpreted and applied in such manner as to
be effective and valid under applicable law, but if any provision of this Note shall be prohibited
or invalid under such law, or the application thereof shall be prohibited or invalid under such
law, such provision shall be ineffective to the extent of such prohibition or invalidity without
invalidating the remainder of such provision or the remaining provisions of this Note, or the
application thereof shall be in a manner and to an extent permissible under applicable law.

Section 5.2. Documentary and Intangibles Taxes. To the extent not prohibited by law and
notwithstanding who is liable for payment of the taxes and fees, Borrower shall pay, on Bank’s
demand, all intangible personal property taxes, documentary stamp taxes, excise taxes and other
similar taxes assessed, charged or required to be paid in connection with the loan evidenced by
this Note, or any extension, renewal or modification of such loan, or assessed, charged or required
to be paid in connection with any of the loan documents.

Section 5.3. Maintenance of Records by Bank. Bank is authorized to maintain, store and
otherwise retain the loan documents in their original, inscribed tangible forms or records thereof
in an electronic medium or other non-tangible medium which permits such records to be retrieved in
perceivable forms.

Section 5.4. Right of Set-off; Recoupment. Upon the occurrence of an Event of Default, or
the occurrence of an event which, with the giving of notice or a lapse of time, or both, would
become an Event of Default under this Note, or upon demand by Bank for payment of this Note, Bank
is authorized and empowered to apply to the payment hereof, any and all money deposited in Bank in
the name of or to the credit of Borrower, without advance notice, and is authorized to offset any
obligation of Bank to Borrower to the payment hereof and is authorized to exercise its rights of
recoupment relative to Borrower.

Section 5.5. Waiver. Borrower waives presentment, demand, protest and notice of dishonor,
waives any rights which it may have to require Bank to proceed against any other person or
property, agrees that without notice to any person and without affecting any person’s liability
under this Note, Bank, at any time or times, may grant extensions of the time for payment or other
indulgences to any person or permit the renewal, amendment or modification of this Note or any
other agreement executed and delivered by any person in connection with this Note, or permit the
substitution, exchange or release of any security for this Note and may add or release any person
primarily or secondarily liable, and agrees that Bank may apply all moneys made available to it
from any part of the proceeds from the disposition of any security for this Note either to this
Note or to any other obligation of Borrower to Bank, as Bank may elect from time to time. No act
or inaction of Bank under this Note shall be deemed to constitute or establish a “course of
performance or dealing” that would require Bank to so act or refrain from acting in any particular
manner at a later time under similar or dissimilar circumstances.

Section 5.6. Jury and Jurisdiction. This Note shall be deemed to have been executed and
delivered in the Commonwealth of Virginia regardless of where the signatories may be located at the
time of execution and shall be governed by and construed in accordance with the substantive laws of
the Commonwealth of Virginia, excluding, however, the conflict of law and choice of law provisions
thereof. Borrower, to the extent permitted by law, waives any right to a trial by jury in any
action arising from or related to this Note.

Section 5.7. Successors and Assigns. This Note shall apply to and bind Borrower’s and
Bank’s successors and assigns. All references in this Note to Bank shall include the holder hereof
and this Note shall inure to the benefit of any holder, its successors and assigns; and, Borrower
waives and will not assert against any transferee or assignee of this Note any claims, defenses,
set-offs or rights of recoupment which Borrower could assert against Bank, except defenses which
Borrower cannot waive. Borrower acknowledges that Customer Numbers and Loan Numbers may be added
to this Note after execution and delivery of this Note by Borrower and if there is a section
denoted “BANK USE ONLY”, the information under such section may also be completed by Bank after
execution and delivery of this Note. In addition, in the event the date of this Note is omitted,
Borrower consents to Bank inserting the date.

Section 5.8. Master Note. This Note evidences a line of credit under the Loan and Security
Agreement and Borrower shall be liable for only so much of the principal amount as shall be equal
to the total of the amounts advanced to or for Borrower by Bank from time to time, less all
payments made by or for Borrower and applied by Bank to principal, and for interest on each such
advance, fees, premiums, charges and costs and expenses incurred or due hereunder, all as shown on
Bank’s books and records which shall be conclusive evidence of the amount owed by Borrower under
this Note, absent a clear and convincing showing of bad faith or manifest error. If this is a
MASTER NOTE, on demand for payment of this Note, in whole or in part or upon the occurrence of an
Event of Default or the occurrence of an event which, with the giving of notice or a lapse of time,
or both, would become an Event of Default under this Note, in addition to its other rights and
remedies, Bank may terminate or suspend Borrower’s right to receive any future or additional
advances under this Note and the other loan documents.

(Signatures Begin on the Next Page)

::ODMA\PCDOCS\DOCSNFK\1024735\3

1

The undersigned has executed this Note as of the day and year first above stated.

	 	 	 
	PORTFOLIO RECOVERY ASSOCIATES, INC.

By:     /s/ Steven D. Fredrickson     

	 	

Witness:
	Print Name: Steven D. Fredrickson     

Title:      CEO     

	 	     /s/ Kevin P. Stevenson     

Print Name: _Kevin P. Stevenson     

Signature Page to Bank of America Promissory Note

2

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