Document:

Thirteenth Amendment to the CSG Master Subscriber Management System Agreement

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment 
 Requested and the Redacted Material has been separately filed with the Commission,” and places

 where information has been redacted have been marked with (***). 

EXHIBIT 10.23F 
 THIRTEENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK L.L.C. 

This THIRTEENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) entered into effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the
terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all
capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement, as amended hereby. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the
parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

CSG and Customer agree as follows as of the Effective Date: 
  

	1.	Schedule F, of the Agreement, DATA COMMUNICATION SERVICES, Subsection I entitled “Direct Connect into the CSG’s Data Center,” shall be deleted
in its entirety and replaced with the following: 

  

	 	I.	Direct Connect into the CSG Data Center 

 If Customer chooses to *** *** *** ******* ******** (each a “Direct Connect Circuit”) into the CSG Data Center and/or CSG’s BCP Recovery Data Center, there are charges associated
with this type of connectivity. CSG will provide secure access to the CSG network once the Direct Connect Circuit has been run into the CSG Data Center. 
 These Direct Connect Circuits may or may not utilize CSG provided local access resources. 
 If Customer elects to run one or more Direct Connect Circuit(s) into the CSG Data Center, then *** ******** **** ****** *********** *** *** *********** ** **** ********** ** **** ** *** *********** ** ***
********* ********** **** **** **********, ***** ********* *** *******, *** ** *** ******* **, *******, ********, *** *********, *** *** **** ******* ******* ****** ****** ** ******** ** ******* ************ *** **** ********** ** ***’*
********* ******** *** **** ******* ************ ****** *** *** **** ******. *** **** ********** **** **** ************ *** ** *******: 
  

									
	 • ****** ******* ************ ***
	  				  	 	*****	  
	 • ****** ******* ******* ******* ***
	  	 	*****	  	  	 	***** **	  
	 • ******** - ****** ******* ******* ****** ** *** ******** **** ****** ******* ***
	  				  	 	*****	  
	 • *** ******** ***** ******
	  	 	*****	  	  			

 Note: All direct connections must be reviewed and approved by the CSG Network Engineering team.

 In consideration of the direct connect fees set forth herein, CSG will provide all managed data center services in connection
with the Direct Connect Circuits. Such services include, among other things, facilities such as floor, rack, power, and hands and feet support, on a 24/7 basis. 
 **** *: ** ******* ************* ** ********’* ******* ** *** ******* ********** ***, *** ***** ******* *** ******** ************ *** **** *** ******** ****** ******* ******** **** “********
********”* **** ********* **** *** ******** ** **** ******* *.*.*., *** ** ***** ********* ** ***’* **** ******, *** *** ** 

  
 1 / 2

	***	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 
***** ********* ** ***’* *** ******** **** ******, *** ** ********** ******, *********, *** *** ******* **, *** ****** ******* ************ ***, ****** ******* ******* ******* *** ** *******
*** *** ****** ******* ******* ****** ** ***’* *** ******** **** ******. 
  

	2.	Schedule F, of the Agreement, DATA COMMUNICATION SERVICES, shall be amended to add a new Subsection III entitled “Circuit Pricing,” which, upon
implementation of the new Customer Circuits, shall replace the previous fees as follows; and further it being understood and agreed that Items 1, 2 and 3. below are included solely for the purpose of conforming Schedule F with the provisions of the
Fourth Amendment to the Agreement: 

 DATA COMMUNICATION SERVICES 

III. Circuit Pricing 
  

							
	 *********** ** ****/**** ** *******
	  	*********	  	***	 
	 1. ****** ******* ************ *** ***** ** ***** **
	  	***-****	  	 	**,***.**	  
	 2. ****** ******* ******* ******* *** *** *** *** ***** **** ********* **** ********’* ******** *****-***** ************
*******, ********, ***, *** ********* ** ***’* **** ****** **** ***** ***** **
	  	*******	  	 	****.**	  
	 3. ******** - ****** ******* ******* ****** ** *** ******** **** ****** - *** *** ***** **** ***** *****
**
	  	*******	  	 	****.**	  
	 4. ************ *** ***** ** ***** **
	  	***-****	  	 	**,***.**	  
	 5. ******* ******* ******* *** ***** **
	  	*******	  	 	***,***.**	  

 **** *: *** ****** *********** **** ** ******** *** ******** ** * *** ********. 

**** *: *** ***-**** ****** ******* ************ *** *** **** ****** ** ******** ** ****** ** ************* ********, ***** ****
**, ****. 
 **** *: *** ******* ****** ******* ******* *** ******** *** *** **** ***** ***** ********* ** **** ********.
************** ** *** **** ***** ** ******** ** *** ****** ** ************* ********, ***** **** **, ****. 
 **** *: ***
**** ************* *********** **** ** ******** *** ******** ** * *** ********. 
 **** *: ******* ******* *******
******** *** ********* ******** ** ** ******** ** ***: 
  

	 	•	 	 ****** **** ********’* **** **** **** ***’* **** ******** ********* *** ******** ******* 

 

	 	•	 	 ******* *********** ** ******* **** **** ******* **** ***** **** ****** 

 

	 	•	 	 ******* *********** ** *** *** ***’* **** **** ************ **** ****** 

 

	3.	In the event CSG requests Customer to relocate network services that utilize CSG’s access infrastructure due to technology, vendor or capacity changes within
the access structure, Customer agrees to comply with CSG’s request within *** ******* ****** ***** **** or as requested by CSG, whichever is greater. 

 IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives. 

 

									
	DISH NETWORK LLC (“CUSTOMER”)	 		 	CSG SYSTEMS, INC. (“CSG”)
					
	By:	 	/s/ Michael K. McClaskey	 		 	By:	 	/s/ Michael J. Henderson
					
	Name:	 	Michael K. McClaskey	 		 	Name:	 	Michael J. Henderson
					
	Title:	 	 Senior Vice President and Chief Information
 Officer
	 		 	Title:	 	EVP Sales & Marketing
					
	Date:	 	5-6-11	 		 	Date:	 	5/9/11

  
 2 / 2Fourteenth Amendment to the CSG Master Subscriber Management System Agreement

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment 
 Requested and the Redacted Material has been separately filed with the Commission,” and places

 where information has been redacted have been marked with (***). 

EXHIBIT 10.23G 
 FOURTEENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK L.L.C. 

This FOURTEENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) entered into effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the
terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all
capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement, as amended hereby. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the
parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

CSG and Customer agree as follows as of the Effective Date: 
  

	1.	CSG and Customer agree that notwithstanding the provisions of Section 22.(d)(3) of Attachment A to the Tenth Amendment (CSG document number 2307267) to the CSG
Master Subscriber Management System Agreement made effective by the parties hereto on January 14, 2011, Note 3 in Schedule F, Section I.C under CSG SERVICES, in the Agreement is hereby amended to read as follows:

  

	 	3.	CSG shall make available to Customer **** ******** ******* ******* ASH hours (subject to the terms set forth in Section 7 of EXHIBIT A-1 of this Agreement).

  

	2.	CSG and Customer agree that the parties have not entered into any amendments to the Agreement entitled “Sixth Amendment,” “Eighth
Amendment” or “Ninth Amendment.” 

  

	3.	Customer desires to receive, and CSG agrees to provide, ******* data extracts (“MDE”) for the fees set forth in Schedule F, Fees, Section I.E.4,
subsection e) entitled “Data Extracts.” Therefore, the parties agree as follows: 

  

	 	(a)	Section 2.6 of Schedule G, Performance Standards and Remedies, of the Agreement shall be deleted in its entirety and replaced with the following:

  

	 	2.6	***** *** ******* **** ********. 

  

	 	*.	*** ***** **** ******* ***** **** ** ********* ** ***** **** *:** ** **** ** * ***** *****. *** ******** ** **** ********* *.****, “*********” ***** **** ****
*** ***** ****** ********* ** *** ********* *** ******** ** ******* *** ***. 

  

	 	*.	******* **** ******** *** ********* ** *****-*** ***** ** *** **** ** **** *****. *** **** **** ** ********* ** *** ********* ********: 

******* - *** **** ****: ** ***** **** *:** ** **** 

	***	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 ******* – ******* ******* ****: ** ***** **** *:** ** **** 

******* – ****-***, ****-***, *** *** ******** *****: ** ***** **** *:** ** **** 

******* – ******* *******, *** ****** ******* *****: ** ***** **** **:** ** **** 

 

	 	*.	******** ************ **** ***** ****** ********** *** ***** * ***** ** ************. ****** ********** *******, *** *** *** ******* **, *** *********:

  

	 	•	 	 ******** ******* 

  

	 	•	 	 ** ****** 

  

	 	•	 	 ***** ********* 

  

	 	•	 	 **** ****** 

  

	 	•	 	 ************ ***-******** ******* ***** ****** ********** **** ******/**** ******* 

 

	 	•	 	 ******** ***** ** ******* ********* **** ***********/**-*********** 

 

	 	•	 	 ******** ** *** *******, ********** ***/** ****** 

  

	 	•	 	 ***** ******** ***** *** ******* ************ ** ***** ******** ******/**** ********** 

 

	 	•	 	 ***** *********, ***** *****, ***** ******* *** ******** ******** **** ********* 

 

	 	*.	******* *** ***** **** ******** ***** ** ******** ** *** *** * ****** ** *****-**** **** ******** ****. ************, *** **** ******* ***** **** *** *** ********
*****’* ******** *** *** ******* *** **** *** *****-**** **** ******** ******** ****’ ******** **** ** *********. 

  

	 	*.	********* ******** *** ******* **** ******** *** ***** **** ******** ***** ** ** ********** **** *** ***** *** ***** ** ******* *.* *****. 

 

	 	(b)	Exhibit G-1, Performance Remedies, Section 3 entitled “Service Level Credits for Other Performance Standards” shall be amended to add the
following: 

  

					
	 *********** / ******
	  	**** ** ***********	  	*******
	 ******* **** ******* * ************
	  	**** ***** *** **** ** ****
***** ******* **** ***
********* ** **********
**** *** ***.	  	**** *** *** ***
****** ***********
********

 IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized
representatives. 
  

									
	DISH NETWORK L.L.C. (“CUSTOMER”)	 		 	CSG SYSTEMS, INC. (“CSG”)
					
	By:	 	/s/ Michael K. McClaskey	 		 	By:	 	/s/ Michael J. Henderson
					
	Name:	 	Michael K. McClaskey	 		 	Name:	 	Michael J. Henderson
					
	Title:	 	 Senior Vice President and Chief Information
 Officer
	 		 	Title:	 	EVP Sales & Marketing
					
	Date:	 	5-6-11	 		 	Date:	 	5/9/11

  
 2 / 2

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00193-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00193-of-00352.parquet"}]]