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                                                                Exhibit 10.30

                                DAVOX CORPORATION

                VICE PRESIDENT FINANCE & CHIEF FINANCIAL OFFICER

                               SEVERANCE AGREEMENT

DAVOX Corporation ("DAVOX") will provide to you the following terms and
condition of salary and benefits continuation:

    (1.)  DAVOX shall provide a continuation of your base salary and medical
          benefits at DAVOX's cost, as may be in effect at the time of a
          qualifying termination as set forth in subclause 2, commencing upon
          the date of termination, for a period of six (6) months or until such
          time as you assume new employment, whichever comes first;

    (2.)  DAVOX shall provide continuation of salary and benefits as set forth
          in subclause (1) in the event your employment is terminated for the
          following reasons: (a) economic layoff; (b) downsizing of the Finance
          organization which results in the elimination of your position as Vice
          President Finance & Chief Financial Officer; or (c) reorganization of
          the Finance organization which would require you to relocate.

Following the effective date of termination, as set forth in writing and
furnished to you by DAVOX, your employment with DAVOX shall cease and you shall
not hold yourself as an employee, agent, or representative of DAVOX.

Continuation of salary and benefits shall further be subject to your compliance
with any then existing company policies and such other terms as may be in effect
between you and DAVOX pertaining to the disclosure of confidential or
proprietary information.

DAVOX has final authority to determine all questions of eligibility to receive
benefits under this arrangement and to interpret and construe the terms of this
arrangement.

Approval:

       /S/ Alphonse M. Lucchese                                     8/1/00
       ----------------------------------                        -----------
       Chairman & Chief Executive Officer                           Date

       /S/ Michael J. Provenzano                                   6/12/00
       ----------------------------------                        -----------
       Vice President Finance & Chief Financial Officer             Date

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00034-of-00352.parquet"}]