Document:

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                                                                   Exhibit 10.10

         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

                    Purchase and License Agreement Between
                           Convergent Networks, Inc.
                                      And
                                  Global NAPs

This agreement (the "Agreement") is effective May 1, 2000 between Convergent
Networks, Inc. ("Convergent"), a Delaware corporation having its principal place
of business at 900 Chelmsford Street, Tower 3, Lowell, MA 01851, and Global NAPs
("Global") a Delaware corporation having a principal place of business at 10
Merrymount Road, Quincy, MA  02169.

Convergent sells and licenses various hardware and software products
(individually, "Hardware Products" and "Software Products" and collectively the
"Products") and provides Installation, Training, Hardware Service, Software
Maintenance and Professional Services (collectively "Support Services").

Convergent and Global are committed to a long-term, strategic partnership.  As
part of this partnership, Convergent will make available its technical personnel
and technologies in order to provide Global with leading-edge products.  Global
will provide Convergent access to Global's technical personnel, network
facilities and customers for the purpose of testing and evaluation of new
technologies and features.
 .
Global, its parent, subsidiaries, affiliates, or assignee which is substantially
owned by Frank T. Gangi (hereinafter referred to collectively as "Customer"),
desires to purchase and license Products from Convergent during the term of this
Agreement for its internal use only.  Therefore, in consideration of their
mutual obligations contained in this Agreement, the parties agree as follows:

1. TERM AND COMMITMENT

This Agreement shall become effective as of the date written above and shall
continue for a period of three years, after which it shall renew automatically
for successive 12 month additional terms, unless otherwise terminated pursuant
to the terms hereof.  Global agrees to purchase all of its next generation
broadband media gateways and related switches, softswitches and its service
creation environment exclusively from Convergent for the Term of this Agreement
and any renewals thereof.

2. PURCHASE

  2.1 Terms and Conditions. During the term of this Agreement, and upon the
  terms and conditions set forth herein, Convergent shall sell to the Customer,
  and the Customer may from time to time purchase from Convergent, Products and
  Support Services at prices listed in Convergent's then-current price list (the
  "US Price List") applicable to each such Product or Support Services, as
  amended from time to time, less any applicable discounts.

  2.2 PURCHASE ORDERS. Shipments of the Products fulfillment of Support Services
  shall be made only against written purchase orders issued by Customer, a
  sample of

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  which is included as Exhibit A.  At a minimum, each purchase order shall
  specify the following items:

  A.) PRODUCT LIST. A complete list of the Products and Support Services covered
      by the purchase order, specifying the quantity, product code and
      description of each;

  B.) PRICE. The price of each Product and Support Service as set forth on the
      attached US Price List and subject to the terms of Section 6, below, and
      any additional discounts, charges and costs;

  C.) ADDRESSES. The billing address and destination to which the Products will
      be delivered or location where Support Services will be performed;

  D.) DELIVERY DATE. The delivery date requested by the Customer;

  E.) SIGNATURE. The signature of a Customer employee or agent who possesses the
      authority to place such an order.

  F.) CUSTOMER ORDER NUMBER.  The Customer order number must be included to
      ensure proper billing.

  Convergent shall not be obligated to accept any order in which the Customer
  fails to include the items in a.) through f.) above.

  2.3 ORDER ACKNOWLEDGEMENT. Convergent shall acknowledge Customer's purchase
      orders in writing within five business days after receipt. Convergent's
      acknowledgment shall note any exceptions regarding matters such as the
      items ordered, configuration, and Product or Support Services pricing.
      Convergent shall also confirm the requested delivery date or offer an
      alternative delivery date. In no event shall any order be binding on
      Convergent until the Customer's order and Convergent's acknowledgment are
      in agreement as to the items ordered, configuration, pricing, delivery
      dates, and all other material terms.

  2.4 WRITTEN COMMUNICATION. No purchase order, acknowledgment form, or other
      ordering document or communication from either party shall vary the terms
      and conditions on this Agreement unless both parties expressly agree in
      writing. In the event of any conflict between the terms and conditions of
      this Agreement and those of any purchase order acknowledgment form or
      other ordering document or communication, the terms and conditions of this
      Agreement shall prevail.

3. DELIVERY

  3.1 Shipping Practice. All deliveries of the Products purchased pursuant to
      this Agreement will be made FOB Convergent's facility. All Products will
      be packaged for shipment in accordance with standard industry practices.
      All transportation, shipping, and insurance costs shall be shipped in
      accordance with the Customer's instructions and shall be charged to the
      Customer. If the Customer does not notify Convergent of a preferred
      freight forwarder, Convergent shall select a freight forwarder to be used
      for shipment of the Products to the Customer. Risk of loss shall pass to
      the Customer at the point of delivery to the common carrier at
      Convergent's facility. However in the event of any shipping damage,
      Convergent shall be responsible for placing and administering any claims
      with the freight forwarder or carrier regarding any damages incurred
      during shipping.

  3.2 TITLE. Title (excluding title to Software Products) shall pass to the
      Customer at the point of delivery to the common carrier at Convergent's
      facility.

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         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

      Convergent retains and Customer grants Convergent a purchase money
      security interest in each of the Products until paid in full.

  3.3 SHIPMENT DATE. Convergent shall use reasonable efforts to ship the
      Products on the shipment date requested in the Customer's purchase order.
      Convergent shall not be liable for any loss, expense or damage incurred by
      the Customer if Convergent fails to meet the specified delivery date.
      Convergent reserves the right to allocate shipment of Products among its
      purchasers and to make partial shipments. Notwithstanding the foregoing,
      partial shipments shall only be made with previous written approval from
      the Customer.

  3.4 EXPORT. All shipments with destinations outside of the US shall be subject
      to Convergent's determination that such shipments are in compliance with
      all applicable export and import regulations. Customer agrees not to
      indirectly export Products after they have left Convergent's premises
      without Convergent's approval. For all shipments (both direct and
      indirect) other than within the US, Customer will be solely responsible
      for (i) obtaining any license that may be required to export the Products
      to the country requested (ii) clearing the Products through local customs
      upon their arrival and (iii) paying all customs duties, taxes and other
      charges assessed on such imported goods in such country.

  3.5 PROVISION OF SUPPORT SERVICES. In the case of Support Services, Convergent
      shall use reasonable efforts to provide Support Services on the date
      required to meet the service level documented in the Support Services
      description purchased by the Customer.

4. RESCHEDULING AND CANCELLATION OF ORDERS

  4.1 Product Rescheduling. Upon written notice to Convergent provided at least
      [**] days' prior to the scheduled ship date, the Customer may reschedule
      the delivery of any Products scheduled for shipment by up to [**] days at
      no charge. Acceptance of the Customer's request to reschedule any delivery
      with less than [**] days' prior written notice to Convergent shall be at
      the sole discretion of Convergent.

5. PRICES

  5.1 Price List. During the term of this Agreement, the Customer shall be
      entitled to purchase the Products and Support Services at the prices set
      forth in Convergent's US Price List, an example of which is attached
      hereto as Exhibit B, applicable to each particular Product, less a [**]%
      discount on Convergent manufactured Hardware and set forth in the purchase
      order and accepted in writing by Convergent. All prices set forth in
      Convergent's US Price List are exclusive of any applicable value added,
      excise, sales, use or consumption taxes, customs duties or other
      governmental charges.

  5.2 PRICE INCREASE/DECREASE. In the event of a Convergent price increase, all
      Products and Support Services ordered on or after the effective date of
      such price increase shall be filled at the new higher price. Convergent
      will provide the Customer with written notice of any price increase 30
      days prior to the effective date of such price increase. Convergent shall,
      however, honor all written and accepted Customer purchase orders for the
      Products and Support Services received by Convergent prior to the
      announcement of the price increase at the

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         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

      prices in effect as of the date the order was received, but only if the
      Customer requests Convergent to ship the Products or provide Support
      Services within 30 days after the effective date of the price increase. In
      the event of a change of control of Convergent, as defined by the sale of
      all or substantially all of Convergent's assets or stock, Global will
      maintain its then-current pricing for a period of three years. Any price
      decreases will be effective immediately.

  5.3 [**]. During the term of this Agreement, Convergent will provide [**]
      those [**] to any [**] for the [**]. In the event that Convergent [**],
      Convergent will [**] after that date.

6. PAYMENT

  6.1 Product Payment Terms. Convergent shall invoice the Customer upon shipment
      of the Products. The Customer shall pay all invoices in US dollars within
      30 days of receipt. All such invoices will be payable by check or wire
      transfer, in United States dollars, as indicated on the invoice. In the
      event that the Customer fails to make any payment when due, Convergent may
      withhold further shipments until such time as the past-due payment is
      made, and may require that subsequent orders be paid in full prior to
      shipment.

  6.2 SERVICE PAYMENT TERMS. Convergent shall invoice the Customer one year in
      advance for a Hardware Products Services contract. For Hardware Service
      performed on a time and materials basis, the Customer will be billed after
      the service is performed. For a Software Products Maintenance contract,
      the Customer will be billed one year in advance. Installation and Training
      Services will be billed after completion. All such invoices will be
      payable by check or wire transfer, in United States dollars, as indicated
      on the invoice. In the event that the Customer fails to make any payment
      when due, Convergent may withhold further Support Services until such time
      as the past-due payment is made, and may require that subsequent orders be
      paid in full prior to provision of Support Services.

  6.3 TAXES AND OTHER LEVIES. The Customer shall pay all municipal, state,
      county or federal taxes including, but not limited to, sales, use, excise,
      value added or other taxes which may be levied upon the sale, license or
      transfer, ownership or installation of the Products except for any taxes
      imposed upon the income of Convergent.

7. CHANGES / AVAILABILITY OF PRODUCTS AND SUPPORT SERVICES

  7.1 Discontinuation of Hardware. Convergent shall promptly inform the Customer
      as soon as is reasonably practicable after Convergent schedules
      discontinuance of any Product or Support Services on its US Price List.
      Convergent, in its sole discretion, may modify its US Price List at any
      time. Convergent agrees to offer maintenance and support for any
      discontinued Hardware Product for a period of [**] months from the last
      date of shipment of the discontinued product. Convergent also agrees to
      offer to the Customer a one-time buy-out of spare parts for any
      discontinued Hardware Product for a period of [**] days following the
      announcement of any discontinuance, subject to component availability.

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  7.2 SOFTWARE UPGRADES. Convergent shall promptly notify the Customer of
      Software Product upgrades. Convergent will continue to offer maintenance
      on its Software Products for its current major release and the release
      immediately prior to its current release. Convergent shall provide
      software upgrades to software purchase by Customer which contain fixes to
      product abnormalities during the life of the product at no charge.

  7.3 PRODUCT CHANGES. At any time prior to delivery, Convergent may make
      changes in the Products in whole or in part to be supplied to the Customer
      hereunder to include electrical or mechanical design refinements that
      Convergent deems appropriate, or as required by law or concerns of safety,
      without obligation to modify or change any Product previously delivered or
      to supply Products in accordance with earlier specifications.

8. SOFTWARE LICENSE AGREEMENT

This software license ("Software License") shall govern the licensing of all
software, accompanying user manuals, on-line help services, Convergent web site
and other instructions (collectively "the Software") provided to the Customer by
Convergent.  The Software provided under this Software License is proprietary to
Convergent and to the third parties from which Convergent has acquired license
rights.  Convergent will not grant a Software License whatsoever, either
explicitly or implicitly, except by acceptance of an order for Convergent
Products.  Each Software License is subject to the following restrictions.

  8.1 TITLE. Title of the Software does not pass to the Customer. Subject only
      to the Software License specifically granted herein and agreements with
      third parties from which Convergent has acquired license rights,
      Convergent is the sole owner of all rights, title and interest, including
      all copyrights, patents, trademarks, industrial designs, trade names,
      trade secrets and other intellectual property rights in the Software
      Products.

  8.2 NONEXCLUSIVE LICENSE. Subject to the provisions of this Section,
      Convergent grants to the Customer a nonexclusive, non-transferable license
      to use the object code form of the Software Products solely for the
      Customer's internal business purposes, including, without limitation, in
      conjunction with the Customer's provision of services to its customers.
      Use of the Software shall be limited to use on Convergent Products.

  8.3 REPRODUCTION OF SOFTWARE. The Software Products are copyrighted and the
      Customer is only authorized to reproduce one copy of the Software Products
      solely for back-up purposes. The Customer is hereby prohibited from
      otherwise copying, reverse engineering, decompiling or disassembling the
      Software Products or incorporating in whole or any part in any other
      product or creating derivative works based on all or any part of the
      Software Products. The Customer is not authorized to license others to
      reproduce any copies of the Software Products, except as expressly
      provided in this Agreement.

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         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

  8.4 COPYRIGHT NOTICES. The Customer agrees to ensure that all copyright,
      trademark and other proprietary notices within or affixed to the Software
      Products will not be removed or modified.

  8.5 NON-TRANSFERABILITY OF RIGHTS. The rights and licenses granted to the
      Customer with respect to any Software Product furnished by Convergent may
      not be sold, licensed, sublicensed, rented, assigned or otherwise
      transferred to another party without the prior written consent of
      Convergent, except in the event that the Customer sells all or
      substantially all of its stock or assets to a third party.

  8.6 THIRD PARTY SOFTWARE. Third party owners from which Convergent has
      acquired license rights to software that is incorporated into Convergent
      Products shall have the right to enforce the provisions of this license
      against the Customer.

  8.7 TERMINATION OF LICENSE. Upon the effective date of a termination of this
      Agreement by Convergent for a breach by the Customer, the Software License
      granted to the Customer under this Agreement shall terminate and the
      Customer shall immediately discontinue use of the Software and all copies
      and documentation thereof and return all copies and documentation to
      Convergent.

9. SUPPORT SERVICES.

Purchase of Support Services, including Installation, Training, Hardware
Service, Software Maintenance and Professional Services will be subject to the
terms and conditions of this Agreement and a Customer purchase order for Support
Services that has been accepted by Convergent. Current Support Services
descriptions are provided in Appendix C. Support Services may be provided
Convergent or a party authorized by Convergent to furnish Support Services.

  9.1 Warranty Services. During the warranty period, Convergent will provide the
      Customer with Support Services for both Hardware and Software Products
      without additional charge as described in Section 10. This will include
      Maintenance revisions and updates for the Software Products currently
      licensed by the Customer.

  9.2 HARDWARE SERVICE. During or after the warranty period, the Customer may
      elect to purchase Hardware Services from Convergent pursuant to
      Convergent's then current programs and US Price List.

  9.2 SOFTWARE MAINTENANCE. During or after the warranty period, the Customer
      may purchase Software Maintenance Services for revisions and updates to
      the Software Products licensed by the Customer subject to the US Price
      List.

  9.3 INSTALLATION SERVICES.  Convergent will provide Installation Services for
      Convergent Products at the US Price List.

  9.4 TRAINING SERVICES. Convergent will provide Global with one student day of
      [**] training at Convergent's headquarters, subject to class schedules,
      for each $[**] of expenditures. Additional Training Services are available
      at at Convergent's US Price List.

  9.5 PRODUCT ELIGIBILITY. To be eligible for Support Services, Hardware
      Products must be in good operating condition at revision levels specified
      by Convergent and Software Products must be at the then current or
      immediately preceding revision level.

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         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

  9.6 RELOCATION OF PRODUCTS. Relocation of Products for which Convergent is
      providing Support Services is the sole responsibility of the Customer and
      may result in adjustment to the price for Support Services and changes to
      Service response times. If such Products are relocated to another country
      or remote location, continued Support Services is subject to availability
      from Convergent or an authorized dealer of Convergent.

  9.7 HAZARDS. The Customer agrees to inform Convergent in advance if furnishing
      the Support Services will be in an environment that could pose a health or
      safety hazard to Convergent employees or subcontractors.

  9.8 REPLACEMENT PARTS AND SERVICE TOOLS. All failed parts recovered during a
      Service call become the property of Convergent. Replacement parts may be
      refurbished or contain refurbished components. Diagnostics, documentation,
      spare parts, tools test equipment and other material used in the
      performance of Support Services may be furnished by Convergent, already in
      the Product, or kept at the Customer's facility. Convergent grants no
      title or license to such material and it remains the exclusive property of
      Convergent. Customer agrees to allow Convergent immediate access to and
      recovery of all such material at Convergent's request.

  9.9 LIMITATIONS. Convergent Support Services and Maintenance does not apply to
      any Hardware or Software Products that have been: a.) altered, except by
      Convergent, b.) damaged as a result of use in conjunction with another
      vendor's product, or c.) damaged by an improper environment, abuse,
      misuse, accident or negligence.

10.  LIMITED WARRANTY

  10.1 Product Warranty. Hardware Products and media are warranted to be free
       from defects in material and workmanship during the Warranty Period (as
       defined below). Hardware and Software Products are warranted to conform
       substantially to Convergent's then current (as of the date of
       Convergent's product shipment) published user documentation and release
       notes during the Warranty Period. The Warranty Period is [**] for
       Hardware Products manufactured by Convergent and for Software Products
       and the original manufacturer's warranty period for Hardware Products not
       manufactured by Convergent. A description of Warranty Service is provided
       in Exhibit C. Support Services beyond these periods or service levels
       will be available at additional cost under a Support Services Agreement.
       The warranty shall commence upon shipment.

  10.2 PRODUCT WARRANTY CLAIMS. Convergent shall incur no liability under this
       warranty if the Customer fails to provide Convergent with notice of the
       alleged defect during the applicable warranty period. Notice of a product
       warranty claim shall be given by the Customer using the procedure and
       contact numbers posted on the Support Services section of the Convergent
       web site on the day the alleged defect occurs. After receiving such
       notice, Convergent's Support Services personnel will notify the Customer
       of its designation of one of the following problem resolution methods. In
       either case, the Customer must receive a valid return material
       authorization number from Support Services personnel. a.) Advance
       Replacement: If the alleged defect occurs within 30

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         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

       days of Product shipment, Convergent will provide an advance replacement
       Product to the Customer within one business day. The allegedly defective
       goods must be returned to Convergent within five days of receipt of the
       replacement product and in accordance with Convergent's warranty repair
       procedures discussed in 10.6 below. b.) Return to Factory: If the alleged
       defect occurs more than 30 days after Product shipment, the Product
       should be returned to Convergent which will return the Product to the
       Customer within 10 business days from the date of receipt of the Product
       at the designated Convergent repair facility. Convergent shall incur no
       liability under warranty if Convergent's tests disclose that the alleged
       defect is due to causes not within Convergent's reasonable control,
       including alteration or abuse of the goods.

  10.3 SUPPORT SERVICES WARRANTY. Support Services are warranted to be performed
       in a professional and workmanlike manner.

  10.4 SUPPORT SERVICES WARRANTY CLAIMS. Convergent shall incur no liability
       under this warranty if the Customer fails to provide Convergent with
       notice of the alleged defect in Support Services fulfillment within 15
       business days of the alleged occurrence. Notice shall be given by the
       customer using the procedure and contact numbers posted in the Support
       Services section of the Convergent web site on the day the alleged defect
       occurs. After receiving such notice, Convergent's Support Services
       Personnel will notify the Customer of the plan of action that will be
       used to investigate and correct the alleged defect.

  10.5 CONVERGENT'S LIABILITY. Convergent's liability for breach of warranty
       hereunder, and end user's sole and exclusive remedy, shall be limited to
       the express remedies set forth in this Convergent's Product Warranty.

  10.6 DISCLAIMER OF WARRANTIES. CONVERGENT MAKES NO OTHER WARRANTIES, EXPRESS,
       IMPLIED OR STATUTORY, REGARDING PRODUCTS AND SUPPORT SERVICES. ALL OTHER
       WARRANTIES AS TO THE QUALITY, CONDITION, FITNESS FOR A PARTICULAR
       PURPOSE, OR NONINFRINGEMENT ARE EXPRESSLY DISCLAIMED.

  10.7 LIMITATION OF LIABILITY. NEITHER PARTY SHALL BE RESPONSIBLE FOR ANY
       SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGE, INCLUDING, BUT
       NOT LIMITED TO, LOSS OF PROFITS OR DAMAGES TO BUSINESS OR BUSINESS
       RELATIONS, WHETHER OR NOT ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH
       DAMAGES THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE
       OF ANY EXCLUSIVE REMEDIES.

  10.8 WARRANTY REPAIR (ADVANCE REPLACEMENT/RETURN TO FACTORY). During the
       warranty period, Convergent will provide an advance replacement of a
       defective Product. In the event an advance replacement is provided, the
       Customer must return the alleged defective Product to Convergent within
       five days of receipt of the replacement product. If the alleged defective
       Product is not returned within this time period, Convergent will bill the
       end user for the Product at list price. The warranty period for the
       replaced Product shall be [**] days or the remainder of the warranty
       period of the original unit, whichever is greater. Convergent will ship
       surface freight. Expedited freight is at the Customer's expense.

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         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

  10.9 OUT-OF-WARRANTY REPAIR (HARDWARE). Convergent will either repair or, at
       its option, replace defective Hardware Products not covered under Product
       warranty within 15 business days from the date the Product was received
       at the designated Convergent repair facility. Repair charges are
       available from Support Services personnel upon request. The warranty on a
       serviced Product is [**] days from date of shipment of the serviced unit.
       Out-of-warranty repair charges are based upon the prices in effect at the
       time of return.

  10.10 During the warranty period, Convergent shall provide Customer with
        hardware and software support, advanced replacements, and any other
        services needed to maintain a [**]% service up time. Should an outage be
        caused by a failure of customer, customer shall reimburse Convergent for
        all out of pocket and hourly expenses at Convergent's standard rate. If
        any problems are determined to be caused by failure of hardware or
        software that is under Convergent's warranty, then there shall be no
        charge for such support.

11.  INTELLECTUAL PROPERTY RIGHTS

        Except as described in this Agreement Convergent does not grant and the
        Customer acknowledges that it shall have no right, license or interest
        in any of the patents, copyrights, trademarks, or trade secrets owned,
        used or claimed now by Convergent. All applicable rights to such
        patents, copyrights, trademarks, and trade secrets are and will remain
        the exclusive property of Convergent, or the third parties from which
        Convergent has acquired license rights, subject to the rights expressly
        granted to the Customer by this Agreement. Title to and ownership of the
        intellectual property rights contained in the Products or any part of
        the Products or fulfillment of Support Services or Convergent's
        confidential information shall remain Convergent's property.

12. PATENT AND COPYRIGHT INDEMNIFICATION

  12.1 Convergent agrees to indemnify and hold the Customer harmless from and
       against all claims and judicial or governmental determinations that the
       Products and Support Services as delivered by Convergent under this
       Agreement infringe or misappropriate any United States patent rights,
       copyrights, trade secrets, or trademarks. Convergent shall assume the
       defense of any such claim regardless as to its ultimate validity, of
       infringement or misappropriation brought against the Customer in the
       United States by counsel retained at Convergent's own expense, provided
       that the Customer promptly notifies Convergent in writing of such claim
       or the commencement of any such suit, action, proceeding or threat
       covered by this Section. Convergent shall maintain sole and exclusive
       control of the defense and/or settlement of any such claim and the
       Customer shall cooperate in the defense of such claim.

  12.2 Regardless of any other provisions of this Agreement, this Section shall
       not apply a.) to any designs, specifications or modifications originating
       with or requested by the Customer, or b.) to the combination of any
       Product with other equipment, software or products not supplied by
       Convergent if such infringement or misappropriation would not have
       occurred but for such combination, or c.) the

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       Customer's failure to install an update provided at no additional charge,
       where the update would have avoided the infringement claim.

  12.3 THIS SECTION 12 STATES CONVERGENT'S ENTIRE LIABILITY TO THE CUSTOMER AND
       THE CUSTOMER'S SOLE REMEDY FOR ANY INFRINGEMENT OR MISAPPROPRIATION OF
       ANY PATENT RIGHTS, COPYRIGHTS, TRADE SECRETS, TRADEMARKS OR OTHER
       INTELLECTUAL PROPERTY RIGHTS.

13. GENERAL INDEMNITY

       Each party agrees to indemnify and hold harmless the other party
       (including their directors, officers, employees, agents, representatives,
       affiliates, and subcontractors) from and against any claims, damages and
       liabilities, including reasonable attorney's fees, asserted by any person
       or entity due to personal injury (including death) or tangible property
       damage to the extent resulting from any negligent act or omission of such
       party; provided, however, that such party shall not be liable for that
       portion of liabilities which are caused by the sole negligence of the
       other party.

14.  LIMITATION OF LIABILITY

       IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, INCIDENTAL,
       SPECIAL, CONSEQUENTIAL, EXEMPLARY PUNITIVE DAMAGES OR LOST PROFITS,
       WHETHER FORESEEABLE OR UNFORESEEABLE, OF ANY KIND WHATSOEVER (INCLUDING,
       WITHOUT LIMITATION, LOST PROFITS, LOSS OF GOODWILL, LOSS OR DAMAGED DATA
       OR SOFTWARE (EXCEPT IN THE CASE OF SOFTWARE, AS STATED IN CONVERGENT'S
       WARRANTY FOR SOFTWARE), LOSS OF USE OF THE PRODUCTS, DOWNTIME OR COSTS OF
       SUBSTITUTE PRODUCTS OR EQUIPMENT) ARISING FROM THE SALE AND DELIVERY OF
       THE PRODUCTS FULLFILLMENT OF SUPPORT SERVICES OR ANY OTHER ACT OF EITHER
       PARTY IN CONNECTION WITH THIS AGREEMENT, EVEN IF SUCH PARTY HAS BEEN
       ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO LIMITATION AS TO DAMAGES
       FOR PERSONAL INJURY (INCLUDING DEALTH) OR TANGIBLE PROPERTY DAMAGE IS
       HEREBY INTENDED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
       INCIDENTAL OR CONSEQUENTIAL DAMAGES AND THE ABOVE EXCLUSION OR LIMITATION
       MAY NOT APPLY.

15.  CONFIDENTIALITY

  15.1 Definition. For purposes of this Agreement, confidential information
       ("Confidential Information") shall mean all information (i) identified in
       written or oral format by the disclosing party as confidential, trade
       secret or proprietary information and, if disclosed orally, summarized in
       written format within 10 days of disclosure and (ii) the terms and
       conditions of this Agreement.

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  15.2 EXCLUSIONS. Notwithstanding the foregoing, Confidential Information shall
       not include any information that the receiving party can show: a.) is now
       or subsequently becomes legally and publicly available without breach of
       this Agreement by the receiving party, b.) was rightfully in the
       possession of the receiving party without any obligation of
       confidentiality prior to receiving it from the disclosing party, c.) was
       rightfully obtained by the receiving party from a source other than the
       disclosing party without any obligation of confidentiality, d.) was
       developed by or for the receiving party independently and without
       reference to any Confidential Information and such independent
       development can be shown by documentary evidence, or e.) is disclosed
       pursuant to an order of a court or governmental agency as so required by
       such order, provided that the receiving party shall first notify the
       disclosing party of such order and afford the disclosing party the
       opportunity to seek a protective order relating to such disclosure.

  15.3 USE OF CONFIDENTIAL INFORMATION. Both parties agree not to use such
       Confidential Information except in their performance under this
       Agreement. In addition, both parties shall treat and protect such
       information in the same manner as it treats its own information of like
       character, but with not less than reasonable care. Both parties agree to
       take appropriate measures by instruction and written agreement prior to
       disclosure of Confidential Information to their employees to prevent
       unauthorized use or disclosure. The obligations of this Section with
       regard to Confidential Information shall continue for a period of three
       years after termination or expiration of this Agreement, except that the
       period with respect to any Confidential Information identified, as a
       trade secret shall be perpetual. Confidential Information must be
       returned by the receiving party upon termination or expiration of this
       Agreement.

  15.4 BREACH OF CONFIDENTIALITY. In the event of a breach of any of the
       foregoing provisions, both parties agree that the harm suffered by the
       disclosing party would not be compensable by monetary damages alone and,
       accordingly, that the disclosing party shall, in addition to other
       available legal or equitable remedies, be entitled to an injunction
       against such breach.

16. TERMINATION

  16.1 Termination for Breach. If either party is in breach of this Agreement,
       it shall give the other 30 days' prior written notice to cure such
       breach. If such breach has not been cured within such 30 day period, then
       this Agreement may be terminated by the non-breaching party upon ten days
       written notice. If the Customer is in breach of the Section 8 entitled
       Software License Agreement, and fails to cure such breach within five
       days of notice, Convergent shall have the right to immediately terminate
       this Agreement.

  16.2 TERMINATION FOR CAUSE. This Agreement may be terminated for cause by
       either party in the event that the other party: a.) shall become
       insolvent; b.) commits an act of bankruptcy; c.) seeks an arrangement or
       compromise with its creditors under any statute or otherwise; d.) is
       subject to a proceeding in bankruptcy, receivership, liquidation or
       insolvency and same is not dismissed within 30 days; e.) makes an
       assignment for the benefit of the creditors; f.) admits in writing its

                                       11
<PAGE>

       inability to pay its debts as they mature; or g.) ceases to function as a
       going concern or to conduct its operations in the normal course of
       business.

  16.3 CONTINUING OBLIGATIONS. The termination or expiration of this Agreement
       shall in no case relieve either party from its obligation to pay to the
       other any sums accrued under this Agreement prior to such termination or
       expiration.

17. PUBLIC DISCLOSURE

       Upon execution of this Agreement any purchase order similar to the form
       attached as Exhibit A, Customer agrees to work with Convergent to make a
       public announcement of the Customer's purchase of Product and Support
       Services from Convergent. The Customer will also be willing to act as a
       referral for Convergent.

18. GENERAL

  18.1 Entire Agreement; Amendment; Authorized Personnel. This Agreement
       supersedes all prior and contemporaneous agreements, representations,
       warranties and understandings and contains the entire agreement between
       the parties. No amendment, modification, termination, or waiver of any
       provision of this Agreement or consent to any departure from this
       Agreement shall be effective unless it is in writing and signed by a duly
       authorized representative of each party. No failure or delay on the part
       of either party in exercising any right or remedy under this Agreement
       shall operate as a waiver of such right or remedy.

  18.2 ASSIGNMENT. This Agreement shall be binding upon and inure to the benefit
       of the parties and their respective successors and assigns, but neither
       party shall have the right to assign or otherwise transfer its rights
       under this Agreement without receiving the express prior written consent
       of the other party, such consent not to be unreasonably withheld. Either
       party may, however, assign this Agreement in the event of a sale of all
       or substantially all of such party's assets or stock to which assignment
       the both parties consent to now.

  18.3 NOTICES. All notices, requests, demands, and other communications
       provided for under this Agreement shall be in writing and in English to
       be sent by registered or certified mail, postage prepaid, to the
       receiving party at its address as set forth in this Agreement or to any
       other address that the receiving party may have provided to the sending
       party in writing. When feasible, any such notice, request, demand or
       other communication shall also be transmitted by facsimile as follows or
       to such other facsimile number as provided by the receiving party in
       writing: The Customer's Facsimile Number: (617) 507-5211 ATTN: Bill
       Rooney. Convergent's facsimile number: (978) 323-3500. ATTN: General
       Counsel. Any notice, request, demand or other communication sent by
       facsimile will be deemed to have been received on the day it is sent. Any
       notice, request, demand or other communication sent by registered or
       certified mail will be deemed to have been received on the seventh
       business day after its date of posting, unless it is sent by facsimile
       prior to such seventh business day.

  18.4 GOVERNING LAW. This Agreement and all acts and transactions pursuant
       hereto and the rights and obligations of the parties hereto shall be
       governed, construed

                                       12
<PAGE>

       and interpreted in accordance with the laws of the Commonwealth of
       Massachusetts.

  18.5 U.S. GOVERNMENT RESTRICTED RIGHTS. The Products are provided with
       Restricted and Limited Rights. Use, duplication or disclosure by the
       Government is subject to restrictions as set forth in FAR 52.227-14 (June
       1987), Alternate III(g)(3) (June 1987), FAR 52.227-19 (June 1987), or
       DFARS 52.227-7013 (c)(1)(ii) (June 1988), as applicable. The
       Contractor/Manufacturer is Convergent Networks, Inc., 900 Chelmsford
       Street, Tower Three, Lowell, MA 01851. In the event the Government seeks
       to obtain the Programs pursuant to standard commercial practice, this
       Agreement, instead of the noted regulatory clauses, shall control the
       terms of the Government's license.

  18.6 COUNTERPARTS; SEVERABILITY; AND HEADINGS. This Agreement may be executed
       in any number of counterparts, each of which when executed and delivered
       shall be deemed to be an original and all of which taken together shall
       constitute one and the same instrument. The provisions of this Agreement
       are declared to be severable. In the event that any provision contained
       in this Agreement shall be held to be unenforceable or invalid, the
       remaining provisions shall be given full effect, and the parties agree to
       negotiate, in good faith, a substitute valid provision that most nearly
       approximates the parties' intent. The failure of either party in any one
       or more instances to enforce any of the terms of this Agreement shall not
       be construed as a waiver of future enforcement of that or any other term.
       Headings in this Agreement are included for reference only and shall not
       constitute a part of this Agreement for any other purpose.

  18.7 EXCUSABLE DELAYS. Neither party shall be held responsible for any delays
       or failure in performance caused in whole or in part by fires, strikes,
       floods, embargoes, labor disputes, delays or failures of subcontractors,
       acts of sabotage, riots, accidents, delays of carriers, voluntary or
       mandatory compliance with any governmental act, regulation or request,
       acts of God or by public enemy, or any other causes beyond the party's
       reasonable control. If such contingency shall occur, the defaulting party
       may elect to either (a) suspend this Agreement for the duration of the
       delaying cause, or (b) extend the duration of this Agreement by the
       length of time the contingency endured, or the non-defaulting party may
       terminate this Agreement upon giving ninety (90) days prior written
       notice.

  18.8 SURVIVAL. The parties agree that the provisions of the following Sections
       shall survive the expiration or earlier termination of this Agreement for
       any reason: Software License Agreement, Patent and Copyright
       Indemnification, Limitation of Liability, and Confidentiality.

          IN WITNESS WHEREOF, the parties have caused this Agreement to be
     executed in duplicate by their duly authorized representatives as of the
     effective date written below.

          Convergent Networks, Inc:    The Customer

          /s/ John C. Thibault         /s/ Frank T. Gangi
          --------------------         ------------------
          Signature, Name and Title    Signature, Name and Title

                                       13
<PAGE>

EXHIBIT A
                             Purchase Order Between
                          Convergent Networks, Inc. and
                                   (Customer)

PROJECT TITLE:
              --------------------------
CITY/LOCATION:
              --------------------------

Customer Information:
   Customer:                            Convergent Account Manager:
   Customer Contact:                    Purchase Order No.:
   Customer Tel:                        Purchase Order Date:
   Customer FAX:                        Required Delivery Date:
                                        Quotation No.:

Billing Information:
   Company:                             Company:
   Address:                             Address:

   Attention:                           Attention:
   Telephone:                           Telephone:
                                        Shipping Method:

<TABLE>
<CAPTION>

                 Product
                 Information:
<S>     <C>         <C>                <C>         <C>                   <C>                     <C>
        Product     Product Code       Quantity    List Price            Discount                Total Cost
------------------------------------------------------------------------------------------------------------------

----------------------------------------------

        Total:

        Maintenance:
        Installation:
        Total Service:
        Taxes:
----------------------------------------------
Grand Total:

Signature:
          ------------------------------------

Appendix C
----------
</TABLE>

                                       14
<PAGE>
         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

1. Warranty Service

Warranty Service

  1.1  Description. Hardware and Software Products are warranted to conform
       substantially to Convergent's then current (as of the date of
       Convergent's Product shipment) published user documentation and release
       notes during the Warranty Period.

  1.2  Pre-conditions. Warranty starts at the date of shipment.

  1.3  Intended Customers. Customers buying new Convergent Hardware and Software
       Products.

  1.4  Term. The term of Warranty Service is [**] for Hardware Products
       manufactured by Convergent, the original manufacturer's warranty for
       hardware not manufactured by Convergent and [**] days on Software
       Products.

  1.5  Delivery. For Software Products, Convergent will provide on-line access
       to maintenance releases and unrestricted access 7x24x365 to Technical
       Assistance Center ("TAC") phone support and to web-based FAQs. For
       Hardware Products for the first 30 days Warranty Service provides next
       business day advance exchange of defective hardware. If the alleged
       defect occurs more than 30 days after Product shipment, the Product
       should be returned to Convergent which will return the Product to the
       Customer within 10 business days from the date of receipt of the Product
       at the designated Convergent repair facility.

  1.6  Exclusions. Software Warranty Service is limited to maintenance updates
       for Customer-purchased base software and associated features and does not
       entitle the Customer to receive any new Software features, major or minor
       releases that may become available during the warranty period.

  1.7  Availability .Warranty Service is available upon shipment of Products.
       See "Pre-conditions" above.

2. Software Maintenance Service

  2.1  Description. Extends software support beyond the standard 90 day
       Warranty. This contracted support includes major and minor releases of
       ICS, ICView, SMG, and ICDR base software and previously purchased ICS
       feature sets that are released during or after the warranty period, plus:

          a. Phone support via the Convergent TAC
          b. Web-based FAQs
          c. The Convergent on-line knowledge base
          d. Bug tracking module
          e. Access to Product change notices
          f. On-line case management and ticket tracking

  2.2  Pre-conditions. None

  2.3  Intended Customers. All Customers that want to upgrade their Convergent
       Software Products to the latest revisions.

  2.4  Term. Twelve month contract renewable annually.

  2.5  Delivery. Access is 7x24x365 via on-line access and phone support.

  2.6  Exclusions. Software Maintenance Service is limited to Customer purchased
       Software Products and associated features.

  2.7  Price. Subject to the most recently published US Price List.

                                       15
<PAGE>

  2.8  Availability. During or after the Warranty Period the Customer may elect
       to purchase Software Maintenance Service.

3. Hardware Services

  3.1  Description. Hardware Services are intended to support the Customer's
       Hardware and Software Products after the Warranty Period. Hardware
       Services includes all Software Maintenance Service features plus:

      - Next business day advance exchange hardware replacement
      - Phone support via the Convergent TAC
      - Web-based FAQs
      - The Convergent on-line knowledge base
      - Bug tracking module
      - Access to Product change notices
      - On-line case management and ticket tracking

  3.2  Pre-conditions. None

  3.3  Intended Customers. Customers that want 24 hour delivery services to
       replace their defective Convergent hardware.

  3.4  Term. Twelve month contract renewable annually.

  3.5  Delivery. Access is 7x24x365 via on-line access and phone support.

  3.6  Exclusions. See Software Maintenance Service exclusions. 24 hour delivery
       is for defective piece parts and not fully configured replacement units.

  3.7  Price. Subject to the most recently published US Price List.

  3.8  Availability. During or after the Warranty Period the Customer may elect
       to purchase Hardware Services.

4. Training Service

  4.1  Description. Training Service provides comprehensive training courseware
       to operate the Customer's new or existing Convergent equipment. Current
       courses include:

      - ICS2000 Installation, Operations, and Maintenance
      - Instructor-led lecture and labs covering ICS hardware and software, SMG,
        ICView, and ICDR.

  4.2  Pre-conditions. Students should have familiarity with the following
       technologies:

                  -ATM -ISDN -SS7 -VoIP -OC3 -DS3 -xDSL

  4.3  Intended Customers: The intended audience includes personnel with the
       following job responsibilities:

      - Voice and data networking technicians and engineers
      - Equipment installation
      - Software installation
      - Equipment provisioning/configuring
      - Network problem resolution
      - Network design
      - Network monitoring
      - Billing mediation
      - Network troubleshooting.

                                       16
<PAGE>

  4.4  Term. All courses are five days.

  4.5  Delivery. All classes are scheduled for Lowell, Massachusetts.

  4.6  Price. Subject to the most recently published US Price List.

  4.7  Exclusions. Courses are not intended to provide instruction on basic
       networking, UNIX or Solaris operating systems, or network performance
       analysis.

  4.8  Availability. Please contact the Convergent Networks training department
       to verify course dates and availability:

       Tel: 978-458-5790
       Fax: 978-323-3500
       E- mail: training@convergentnet.com
       -----------------------------------
       Web: http//www.convergentnetcom/training.html
       Courses are subject to a minimum of four and a maximum of six students
       per class.

5. Standard Installation Services

  5.1  Description. This program includes a project manager, staging and
       configuration services, design validation, as-built documentation,
       facilities validation, installation and support for ICS2000, SMG, ICView,
       and ICDR.

  5.2  Pre-conditions. The customer must provide:

      - Network design documentation
      - Facilities readiness checklist (physical and environmental)
      - Project coordinator
      - Project acceptance signoffs

  5.3  Intended Customers

      - All new Convergent customers
      - Customers that are resourced constrained
      - Customers requiring assistance in staging, configuration and on-site
        installation

  5.4  Term. The service terminates upon the completion of the acceptance
       testing defined at the beginning of the project.

  5.5  Delivery. Standard Installation Services are performed at the pre-defined
       Customer facility by Convergent field specialists at a time mutually
       agreed between Convergent and the Customer.

  5.6  Exclusions. The following services are NOT included in the Standard
       Installation Services offering: network design, facilities preparation,
       management of non-Convergent products, optimization of traffic flow, or
       additional on-site presence by Convergent field personnel beyond the
       completion of the Customer acceptance testing. Time and Materials charges
       may apply for on-site requirements that extend beyond the initial term.

  5.7  Price. Subject to the most recently published US Price List.

  5.8  Availability. Standard Installation Services are available weekdays
       during normal business hours (8AM to 5PM local time). However, the
       solution cut over may be performed outside of normal business hours.

6. Managed Project Installation Service

                                       17
<PAGE>

  6.1  Description. This program includes all aspects of Standard Installation
       Services plus Customer-specific EF &1 work that may include designing,
       preparing, l cabling, installing, configuring, testing and documenting
       the Customer's voice and data network.

  6.2  Pre-conditions. The Customer will provide:

      - Project coordinator
      - Project requirements input and documentation
      - Project acceptance signoffs

  6.3  Intended Customers. All Convergent Customers requiring extensive
       networking design, physical layout, or other customized work and
       Customers that are resourced constrained.

  6.4  Term. The service terminates upon the completion of the acceptance
       testing defined at the beginning of the project.

  6.5  Delivery. Managed Project Installation Services are performed at the pre-
       defined Customer facility by Convergent field specialists at a time
       mutually agreed upon by Convergent and the Customer.

  6.6  Exclusions. The following services are NOT included in the Managed
       Project Installation Services offering: management of non-Convergent
       products, optimization of traffic flow, or additional on-site presence by
       Convergent field personnel beyond the completion of the Customer
       acceptance testing. Time and Materials charges may apply for on-site
       requirements that extend beyond the initial term.

  6.7  Price. Managed Project Installation Services are available weekdays
       during normal business hours (SAM to 5PM local time). However, the
       solution cut over may be performed outside of normal business hours.

7. Time and Material Services

  7.1  Description. Time and Material ("T&M") Services are designed for events
       and incidents that are not covered by other Convergent offerings, or to
       fit a one-time need for Convergent Customers. This service can cover a
       broad range of support requirements and typically involves on-site
       activities.

  7.2  Pre-conditions. Customer defined specifications will include:

      - Problem statement and required solution(s)
      - Appropriate technical documentation and facility access
      - Contact information.

  7.3  Intended Customers. Any Convergent Customer. T&M Services are intended
       for Customer on-site requirements that are limited in duration.

  7.4  Term. Terminated upon fulfillment of the problem statement as specified
       by the Customer.

  7.5  Delivery. Mutually defined schedule.

  7.6  Exclusions. Limited to Convergent Products and supported OEMs only.
       Short-term requirements only. Longer or more complex engagements should
       be quoted via the Convergent Managed Project Installation Service. T&M
       billing may apply to site visits that are required for "priority 1"
       issues that are reported and escalated through the Convergent TAC
       engineer if the problem is determined to be external to Convergent
       Products.

                                       18
<PAGE>

  7.7  PRICE. Hourly rates and material used are subject to the most recently
       published US Price List.

  7.8  AVAILABILITY. Subject to resource and material availability.

                                       19
<PAGE>

         Confidential Materials omitted and filed separately with the
        Securities and Exchange Commission. Asterisks denote omissions.

               [LETTERHEAD OF CONVERGENT NETWORKS APPEARS HERE]

July 31, 2000

Frank Gangi
President
Global NAPs
10 Merrymount Road
Quincy, MA 02169

Dear Frank:

As we have discussed, the following clarifies the business agreement between
Convergent Networks, Inc. and Global NAPs.

Paragraphs 7.2, 10.8 and 10.10 of our agreement dated May 1, 2000 shall be
replaced in entirety by the paragraphs below.

7.2  SOFTWARE UPGRADES. Convergent shall promptly notify the Customer of
Software Product upgrades. Convergent will continue to offer maintenance on its
Software Products for its current major release and the release immediately
prior to its current release. Convergent shall provide upgrades to Software
purchased by the Customer that contain fixes to Product abnormalities during the
Warranty period.

10.8 WARRANTY REPAIR. During the first 30 days after Product shipment,
Convergent will provide an advance replacement of a defective Product. In the
event an advance replacement is provided, the Customer must return the alleged
defective Product to Convergent within five business days of receipt of the
replacement Product. If the alleged defective Product is not returned within
this time period, Convergent will bill the Customer for the Product at list
price. The Warranty for the replaced Product will be [**] days or the remainder
of the Warranty period of the original unit, whichever is greater. Convergent
will ship surface freight. Expedited freight is at the Customer's expense.

10.9 During the Warranty period, Convergent shall provide the Customer with
Hardware and Software support needed to maintain a [**]% service up time. Should
an outage be caused by a failure of the Customer, the Customer shall reimburse
Convergent for all out-of-pocket and hourly expenses at Convergent's standard
rate. If any problems are determined to be caused by failure of Hardware or
Software Products under Convergent's Warranty, then there shall be no charge for
such Support Services.

If you agree with the above clarifications, please sign both copies of this
letter below, retain one for your files and return one to my attention.

I look forward to seeing you again soon.

Sincerely,

/s/ John C. Thibault
--------------------------
John C. Thibault
Chairman, President and
Chief Executive Officer
Convergent Networks

Agreed:

/s/ Frank Gangi
--------------------------
Frank Gangi
President
Global NAPs<PAGE>

                                                                   Exhibit 10.31

           THIS WARRANT AND THE SHARES OF COMMON STOCK ISSUED UPON ITS
                   EXERCISE ARE SUBJECT TO THE RESTRICTIONS ON
                 TRANSFER SET FORTH IN SECTION 4 OF THIS WARRANT
               ---------------------------------------------------

Date of Issuance: June 9, 2000                         Number of Shares: 307,882

                       BOTTOMLINE TECHNOLOGIES (DE), INC.
                       ----------------------------------

                          Common Stock Purchase Warrant
                          -----------------------------

     Bottomline Technologies (de), Inc., a Delaware corporation (the "Company"),
for value received, hereby certifies that Nevada Bond Investment Corp. II or its
registered assigns (the "Registered Holder"), is entitled, subject to the terms
and conditions set forth below, to purchase from the Company, at any time or
from time to time on or after the date of issuance and on or before (i) the
closing of a Sale of the Company (as defined in Section 2(e)) or (ii) the third
anniversary of the date of issuance of this Warrant, 307,882 shares of Common
Stock, $.001 par value per share, of the Company, at a purchase price of $38.00
per share. The shares purchasable upon exercise of this Warrant, and the
purchase price per share, each as adjusted from time to time pursuant to the
provisions of this Warrant, are hereinafter referred to as the "Warrant Shares"
and the "Purchase Price," respectively.

     1.   Exercise.
          --------

          (a) This Warrant may be exercised by the Registered Holder, in whole
or in part, by surrendering this Warrant, with the purchase form appended hereto
as Exhibit I duly executed by the Registered Holder or by the Registered
   ---------
Holder's duly authorized attorney, at the principal office of the Company, or at
such other office or agency as the Company may designate, accompanied by payment
in full, in lawful money of the United States, of the Purchase Price payable in
respect of the number of Warrant Shares purchased upon such exercise.

          (b) The Registered Holder may, at its option, elect to pay some or all
of the Purchase Price payable upon an exercise of this Warrant by cancelling a
portion of this Warrant exercisable for such number of Warrant Shares as is
determined by dividing (i) the total Purchase Price payable in respect of the
number of Warrant Shares being purchased upon such exercise by (ii) the excess
of the Fair Market Value per share of Common Stock (as defined below) as of the
Exercise Date (as defined in subsection 1(c) below) over the Purchase Price per
share. If the Registered Holder wishes to exercise this Warrant pursuant to this
method of payment with respect to the maximum number of Warrant Shares
purchasable pursuant to this method, then the number of Warrant Shares so
purchasable shall be equal to the total number of Warrant Shares, minus the
product obtained by multiplying (x) the total number of Warrant Shares by

                                      -1-
<PAGE>

(y) a fraction, the numerator of which shall be the Purchase Price per share and
the denominator of which shall be the Fair Market Value per share of Common
Stock as of the Exercise Date. The Fair Market Value per share of Common Stock
shall be determined as follows:

          (i) If the Common Stock is listed on a national securities exchange,
the Nasdaq National Market or another nationally recognized trading system as of
the Exercise Date, the Fair Market Value per share of Common Stock shall be
deemed to be the average of the high and low reported sale prices per share of
Common Stock thereon on the trading day immediately preceding the Exercise Date
(provided that if no such price is reported on such day, the Fair Market Value
per share of Common Stock shall be determined pursuant to clause (ii)).

          (ii) If the Common Stock is not listed on a national securities
exchange, the Nasdaq National Market or another nationally recognized trading
system as of the Exercise Date, the Fair Market Value per share of Common Stock
shall be deemed to be the amount most recently determined by the Board of
Directors to represent the fair market value per share of the Common Stock
(including without limitation a determination for purposes of granting Common
Stock options or issuing Common Stock under an employee benefit plan of the
Company); and, upon request of the Registered Holder, the Board of Directors (or
a representative thereof) shall promptly notify the Registered Holder of the
Fair Market Value per share of Common Stock. Notwithstanding the foregoing, if
the Board of Directors has not made such a determination within the three-month
period prior to the Exercise Date, then (A) the Board of Directors shall make a
determination of the Fair Market Value per share of the Common Stock within 15
days of a request by the Registered Holder that it do so, and (B) the exercise
of this Warrant pursuant to this subsection 1(b) shall be delayed until such
determination is made.

          (c) Each exercise of this Warrant shall be deemed to have been
effected immediately prior to the close of business on the day on which this
Warrant shall have been surrendered to the Company as provided in subsection
1(a) above (the "Exercise Date"). At such time, the person or persons in whose
name or names any certificates for Warrant Shares shall be issuable upon such
exercise as provided in subsection 1(d) below shall be deemed to have become the
holder or holders of record of the Warrant Shares represented by such
certificates.

          (d) As soon as practicable after the exercise of this Warrant in full
or in part, and in any event within 10 days thereafter, the Company, at its
expense, will cause to be issued in the name of, and delivered to, the
Registered Holder, or as such Holder (upon payment by such Holder of any
applicable transfer taxes) may direct:

          (i) a certificate or certificates for the number of full Warrant
Shares to which the Registered Holder shall be entitled upon such exercise plus,
in lieu of any

                                      -2-
<PAGE>

fractional share to which the Registered Holder would otherwise be entitled,
cash in an amount determined pursuant to Section 3 hereof; and

          (ii) in case such exercise is in part only, a new warrant or warrants
(dated the date hereof) of like tenor, calling in the aggregate on the face or
faces thereof for the number of Warrant Shares equal (without giving effect to
any adjustment therein) to the number of such shares called for on the face of
this Warrant minus the sum of (a) the number of such shares purchased by the
Registered Holder upon such exercise plus (b) the number of Warrant Shares (if
any) covered by the portion of this Warrant cancelled in payment of the Purchase
Price payable upon such exercise pursuant to subsection 1(b) above.

     2.   Adjustments.
          -----------

          (a) Adjustment for Stock Splits and Combinations. If the Company shall
              --------------------------------------------
at any time or from time to time after the date on which this Warrant was first
issued (the "Original Issue Date") effect a subdivision of the outstanding
Common Stock, the Purchase Price then in effect immediately before that
subdivision shall be proportionately decreased. If the Company shall at any time
or from time to time after the Original Issue Date combine the outstanding
shares of Common Stock, the Purchase Price then in effect immediately before the
combination shall be proportionately increased. Any adjustment under this
paragraph shall become effective at the close of business on the date the
subdivision or combination becomes effective.

          (b) Adjustment for Certain Dividends and Distributions. In the event
              --------------------------------------------------
the Company at any time, or from time to time after the Original Issue Date
shall make or issue, or fix a record date for the determination of holders of
Common Stock entitled to receive, a dividend or other distribution payable in
additional shares of Common Stock, then and in each such event the Purchase
Price then in effect immediately before such event shall be decreased as of the
time of such issuance or, in the event such a record date shall have been fixed,
as of the close of business on such record date, by multiplying the Purchase
Price then in effect by a fraction:

               (1) the numerator of which shall be the total number of shares of
          Common Stock issued and outstanding immediately prior to the time of
          such issuance or the close of business on such record date, and

               (2) the denominator of which shall be the total number of shares
          of Common Stock issued and outstanding immediately prior to the time
          of such issuance or the close of business on such record date plus the
          number of shares of Common Stock issuable in payment of such dividend
          or distribution;

provided, however, if such record date shall have been fixed and such dividend
is not fully paid or if such distribution is not fully made on the date fixed
therefor, the Purchase Price shall be recomputed accordingly as of the close of
business on such

                                      -3-
<PAGE>

record date and thereafter the Purchase Price shall be adjusted pursuant to this
paragraph as of the time of actual payment of such dividends or distributions.

          (c) Adjustment in Number of Warrant Shares. When any adjustment is
              --------------------------------------
required to be made in the Purchase Price pursuant to subsections 2(a) or 2(b),
the number of Warrant Shares purchasable upon the exercise of this Warrant shall
be changed to the number determined by dividing (i) an amount equal to the
number of shares issuable upon the exercise of this Warrant immediately prior to
such adjustment, multiplied by the Purchase Price in effect immediately prior to
such adjustment, by (ii) the Purchase Price in effect immediately after such
adjustment.

          (d) Adjustments for Other Dividends and Distributions. In the event
              -------------------------------------------------
the Company at any time or from time to time after the Original Issue Date shall
make or issue, or fix a record date for the determination of holders of Common
Stock entitled to receive, a dividend or other distribution payable in
securities of the Company (other than shares of Common Stock) or in cash or
other property (other than cash out of earnings or earned surplus, determined in
accordance with generally accepted accounting principles), then and in each such
event provision shall be made so that the Registered Holder shall receive upon
exercise hereof, in addition to the number of shares of Common Stock issuable
hereunder, the kind and amount of securities of the Company and/or cash and
other property which the Registered Holder would have been entitled to receive
had this Warrant been exercised into Common Stock on the date of such event and
had the Registered Holder thereafter, during the period from the date of such
event to and including the Exercise Date, retained any such securities
receivable, giving application to all adjustments called for during such period
under this Section 2 with respect to the rights of the Registered Holder.

          (e) Adjustment for Mergers or Reorganizations, etc. If there shall
              ----------------------------------------------
occur any reorganization, recapitalization, consolidation or merger involving
the Company in which the Common Stock is converted into or exchanged for
securities, cash or other property (other than a Sale of the Company transaction
(as defined below) or a transaction covered by subsections 2(a), 2(b) or 2(d)),
then, following any such reorganization, recapitalization, consolidation or
merger, the Registered Holder shall receive upon exercise hereof the kind and
amount of securities, cash or other property which the Registered Holder would
have been entitled to receive if, immediately prior to such reorganization,
recapitalization, consolidation or merger, the Registered Holder had held the
number of shares of Common Stock subject to this Warrant. In any such case,
appropriate adjustment (as determined in good faith by the Board of Directors of
the Company) shall be made in the application of the provisions set forth herein
with respect to the rights and interests thereafter of the Registered Holder, to
the end that the provisions set forth in this Section 2 (including provisions
with respect to changes in and other adjustments of the Purchase Price) shall
thereafter be applicable, as nearly as reasonably may be, in relation to any
securities, cash or other property thereafter deliverable upon the exercise of
this Warrant. For the purposes hereof, a "Sale of the Company" shall mean (i)
the sale of all or substantially all of the assets or stock of the

                                      -4-
<PAGE>

Company or (ii) the acquisition of the Company by means of a reorganization,
merger, consolidation or recapitalization unless the owners of the capital stock
of the Company before such transaction continue to own after such transaction
more than 50% of the capital stock of the acquiring or succeeding entity in
substantially the same proportions as held prior to such transaction.

          (f) Certificate as to Adjustments. Upon the occurrence of each
              -----------------------------
adjustment or readjustment of the Purchase Price pursuant to this Section 2, the
Company at its expense shall promptly compute such adjustment or readjustment in
accordance with the terms hereof and furnish to the Registered Holder a
certificate setting forth such adjustment or readjustment (including the kind
and amount of securities, cash or other property for which this Warrant shall be
exercisable and the Purchase Price) and showing in detail the facts upon which
such adjustment or readjustment is based. The Company shall, upon the written
request at any time of the Registered Holder, furnish or cause to be furnished
to the Registered Holder a certificate setting forth (i) the Purchase Price then
in effect and (ii) the number of shares of Common Stock and the amount, if any,
of other securities, cash or property which then would be received upon the
exercise of this Warrant.

     3.   Fractional Shares. The Company shall not be required upon the exercise
          -----------------
of this Warrant to issue any fractional shares, but shall make an adjustment
therefor in cash on the basis of the Fair Market Value per share of Common
Stock, as determined pursuant to subsection1(b) above.

     4.   Requirements for Transfer.
          --------------------------

          (a) This Warrant and the Warrant Shares shall not be sold or
transferred unless either (i) they first shall have been registered under the
Securities Act of 1933, as amended (the "Act"), or (ii) the Company first shall
have been furnished with an opinion of legal counsel, reasonably satisfactory to
the Company (it being acknowledged that Kirkpatrick & Lockhart LLP shall be
deemed satisfactory), to the effect that such sale or transfer is exempt from
the registration requirements of the Act.

          (b) Each certificate representing Warrant Shares shall bear a legend
substantially in the following form:

               "The securities represented by this certificate have not been
               registered under the Securities Act of 1933, as amended, and may
               not be offered, sold or otherwise transferred, pledged or
               hypothecated unless and until such securities are registered
               under such Act or an opinion of counsel satisfactory to the
               Company is obtained to the effect that such registration is not
               required."

                                      -5-
<PAGE>

     The foregoing legend shall be removed from the certificates representing
any Warrant Shares, at the request of the holder thereof, at such time as they
become eligible for resale pursuant to Rule 144(k) under the Act. The Company
shall cause the legend to be removed upon the registration of the Warrant Shares
pursuant to that certain Investor Rights Agreement dated of even date herewith
between the Company and the Registered Holder.

     5.   No Impairment. The Company will not, by amendment of its charter or
          -------------
through reorganization, transfer of assets, consolidation, merger, dissolution,
issue or sale of securities or any other voluntary action, avoid or seek to
avoid the observance or performance of any of the terms of this Warrant, but
will at all times in good faith assist in the carrying out of all such terms and
in the taking of all such action as may be necessary or appropriate in order to
protect the rights of the holder of this Warrant against impairment.

     6.   Notices of Record Date, etc. In the event:
          ----------------------------

          (a) the Company shall take a record of the holders of its Common Stock
(or other stock or securities at the time deliverable upon the exercise of this
Warrant) for the purpose of entitling or enabling them to receive any dividend
or other distribution, or to receive any right to subscribe for or purchase any
shares of stock of any class or any other securities, or to receive any other
right; or

          (b) of any capital reorganization of the Company, any reclassification
of the Common Stock of the Company, any consolidation or merger of the Company
with or into another corporation (other than a consolidation or merger in which
the Company is the surviving entity and its Common Stock is not converted into
or exchanged for any other securities or property), or any transfer of all or
substantially all of the assets of the Company; or

          (c) of the voluntary or involuntary dissolution, liquidation or
winding-up of the Company,

then, and in each such case, the Company will mail or cause to be mailed to the
Registered Holder a notice specifying, as the case may be, (i) the record date
for such dividend, distribution or right, and the amount and character of such
dividend, distribution or right, or (ii) the effective date on which such
reorganization, reclassification, consolidation, merger, transfer, dissolution,
liquidation or winding-up is to take place, and the time, if any is to be fixed,
as of which the holders of record of Common Stock (or such other stock or
securities at the time deliverable upon the exercise of this Warrant) shall be
entitled to exchange their shares of Common Stock (or such other stock or
securities) for securities or other property deliverable upon such
reorganization, reclassification, consolidation, merger, transfer, dissolution,
liquidation or winding-up. Such notice shall be mailed at least ten days prior
to the record date or effective date for the event specified in such notice.

                                      -6-
<PAGE>

     7.   Reservation of Stock. The Company will at all times reserve and keep
          --------------------
available, solely for issuance and delivery upon the exercise of this Warrant,
such number of Warrant Shares and other securities, cash and/or property, as
from time to time shall be issuable upon the exercise of this Warrant.

     8.   Exchange of Warrants. Upon the surrender by the Registered Holder,
          --------------------
properly endorsed, to the Company at the principal office of the Company, the
Company will, subject to the provisions of Section 4 hereof, issue and deliver
to or upon the order of such Holder, at the Company's expense, a new Warrant or
Warrants of like tenor, in the name of the Registered Holder or as the
Registered Holder (upon payment by the Registered Holder of any applicable
transfer taxes) may direct, calling in the aggregate on the face or faces
thereof for the number of shares of Common Stock (or other securities, cash
and/or property) then issuable upon exercise of this Warrant.

     9.   Replacement of Warrants. Upon receipt of evidence reasonably
          -----------------------
satisfactory to the Company of the loss, theft, destruction or mutilation of
this Warrant and (in the case of loss, theft or destruction) upon delivery of an
indemnity agreement (with surety if reasonably required) in an amount reasonably
satisfactory to the Company, or (in the case of mutilation) upon surrender and
cancellation of this Warrant, the Company will issue, in lieu thereof, a new
Warrant of like tenor.

     10.  Transfers, etc.
          ---------------

          (a) The Company will maintain a register containing the name and
address of the Registered Holder of this Warrant. The Registered Holder may
change its or his address as shown on the warrant register by written notice to
the Company requesting such change.

          (b) Subject to the provisions of Section 4 hereof, this Warrant and
all rights hereunder are transferable, in whole or in part, upon surrender of
this Warrant with a properly executed assignment (in the form of Exhibit II
                                                                 ----------
hereto) at the principal office of the Company.

          (c) Until any transfer of this Warrant is made in the warrant
register, the Company may treat the Registered Holder as the absolute owner
hereof for all purposes; provided, however, that if and when this Warrant is
                         --------  -------
properly assigned in blank, the Company may (but shall not be obligated to)
treat the bearer hereof as the absolute owner hereof for all purposes,
notwithstanding any notice to the contrary.

     11.  Mailing of Notices, etc. All notices and other communications from the
          -----------------------
Company to the Registered Holder shall be mailed by first-class certified or
registered mail, postage prepaid, to the address last furnished to the Company
in writing by the Registered Holder. All notices and other communications from
the Registered Holder or in connection herewith to the Company shall be mailed
by first-class certified or registered mail, postage prepaid, to the Company at
its principal office set forth below. If the Company should at any time change
the location of its principal office to a place

                                      -7-
<PAGE>

other than as set forth below, it shall give prompt written notice to the
Registered Holder and thereafter all references in this Warrant to the location
of its principal office at the particular time shall be as so specified in such
notice.

     12.  No Rights as Stockholder. Until the exercise of this Warrant, the
          ------------------------
Registered Holder shall not have or exercise any rights by virtue hereof as a
stockholder of the Company. Notwithstanding the foregoing, in the event (i) the
Company effects a split of the Common Stock by means of a stock dividend and the
Purchase Price of and the number of Warrant Shares are adjusted as of the date
of the distribution of the dividend (rather than as of the record date for such
dividend), and (ii) the Registered Holder exercises this Warrant between the
record date and the distribution date for such stock dividend, the Registered
Holder shall be entitled to receive, on the distribution date, the stock
dividend with respect to the shares of Common Stock acquired upon such exercise,
notwithstanding the fact that such shares were not outstanding as of the close
of business on the record date for such stock dividend.

     13.  Change or Waiver. Any term of this Warrant may be changed or waived
          ----------------
only by an instrument in writing signed by the party against which enforcement
of the change or waiver is sought.

     14.  Section Headings. The section headings in this Warrant are for the
          ----------------
convenience of the parties and in no way alter, modify, amend, limit or restrict
the contractual obligations of the parties.

     15.  Governing Law. This Warrant will be governed by and construed in
          -------------
accordance with the internal laws of the State of Delaware (without reference to
the conflicts of law provisions thereof).

                                      -8-
<PAGE>

     EXECUTED as of the Date of Issuance indicated above.

                                              BOTTOMLINE TECHNOLOGIES (de), INC.

                                              By: /s/ Robert A. Eberle
                                                 -------------------------------

[Corporate Seal]                              Title:  Exec VP & CFO
                                                    ----------------------------

ATTEST:

  /s/ John R. Keller
-----------------------------

                                      -9-
<PAGE>

                                                                       EXHIBIT I

                                  PURCHASE FORM
                                  -------------

To:_________________                                          Dated:____________

     The undersigned, pursuant to the provisions set forth in the attached
Warrant (No. ___), hereby irrevocably elects to purchase (check applicable box):

     0    _____ shares of the Common Stock covered by such Warrant; or

     0    the maximum number of shares of Common Stock covered by such Warrant
          pursuant to the cashless exercise procedure set forth in Section 1(b).

     The undersigned herewith makes payment of the full purchase price for such
shares at the price per share provided for in such Warrant, which is $________.
Such payment takes the form of (check applicable box or boxes):

     0    $______ in lawful money of the United States; and/or

     0    the cancellation of such portion of the attached Warrant as is
          exercisable for a total of _____ Warrant Shares (using a Fair Market
          Value of $_____ per share for purposes of this calculation); and/or

     0    the cancellation of such number of Warrant Shares as is necessary, in
          accordance with the formula set forth in Section 1(b), to exercise
          this Warrant with respect to the maximum number of Warrant Shares
          purchasable pursuant to the cashless exercise procedure set forth in
          Section 1(b).

                                         Signature: _______________________

                                         Address:   _______________________

                                                    _______________________

                                      -10-
<PAGE>

                                                                      EXHIBIT II

                                 ASSIGNMENT FORM

     FOR VALUE RECEIVED, ________________________________________ hereby sells,
assigns and transfers all of the rights of the undersigned under the attached
Warrant (No. ____) with respect to the number of shares of Common Stock covered
thereby set forth below, unto:

Name of Assignee                         Address                   No. of Shares
----------------                         -------                   -------------

Dated:_____________________           Signature:________________________________

Signature Guaranteed:

By: _______________________

The signature should be guaranteed by an eligible guarantor institution (banks,
stockbrokers, savings and loan associations and credit unions with membership in
an approved signature guarantee medallion program) pursuant to Rule 17Ad-15
under the Securities Exchange Act of 1934.

                                      -11-

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