Document:

R4 Global Services, Inc. 2003 Stock Plan

 Exhibit 4.7 
  
 R4 GLOBAL SERVICES, INC. 
  
 2003 STOCK PLAN 
  
 ADOPTED ON AUGUST 4, 2003

 TABLE OF CONTENTS 
  

					
	 	 	 	  	Page No.

	SECTION 1.	 	ESTABLISHMENT AND PURPOSE	  	1
			
	SECTION 2.	 	ADMINISTRATION	  	1
			
	(a)    	 	Committees of the Board of Directors	  	1
			
	(b)    	 	Authority of the Board of Directors	  	1
			
	SECTION 3.	 	ELIGIBILITY	  	1
			
	(a)    	 	General Rule	  	1
			
	(b)    	 	Ten-Percent Stockholders	  	1
			
	SECTION 4.	 	STOCK SUBJECT TO PLAN	  	1
			
	(a)    	 	Basic Limitation	  	1
			
	(b)    	 	Additional Shares	  	2
			
	SECTION 5.	 	TERMS AND CONDITIONS OF AWARDS OR SALES	  	2
			
	(a)    	 	Stock Purchase Agreement	  	2
			
	(b)    	 	Duration of Offers and Nontransferability of Rights	  	2
			
	(c)    	 	Purchase Price	  	2
			
	(d)    	 	Withholding Taxes	  	2
			
	(e)    	 	Restrictions on Transfer of Shares and Minimum Vesting	  	2
			
	SECTION 6.	 	TERMS AND CONDITIONS OF OPTIONS	  	3
			
	(a)    	 	Stock Option Agreement	  	3
			
	(b)    	 	Number of Shares	  	3
			
	(c)    	 	Exercise Price	  	3
			
	(d)    	 	Exercisability	  	3
			
	(e)    	 	Basic Term	  	3
			
	(f)    	 	Termination of Service (Except by Death)	  	4
			
	(g)    	 	Leaves of Absence	  	4
			
	(h)    	 	Death of Optionee	  	4
			
	(i)    	 	Restrictions on Transfer of Shares and Minimum Vesting	  	5
			
	(j)    	 	Transferability of Options	  	5
			
	(k)    	 	Withholding Taxes	  	5
			
	(l)    	 	No Rights as a Stockholder	  	5

  

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 TABLE OF CONTENTS 
 (continued) 
  

					
	 	 	 	  	Page No.

	(m)    	 	Modification, Extension and Assumption of Options	  	5
			
	SECTION 7.	 	PAYMENT FOR SHARES	  	6
			
	(a)    	 	General Rule	  	6
			
	(b)    	 	Surrender of Stock	  	6
			
	(c)    	 	Services Rendered	  	6
			
	(d)    	 	Exercise/Sale	  	6
			
	(e)    	 	Exercise/Pledge	  	6
			
	SECTION 8.	 	ADJUSTMENT OF SHARES	  	6
			
	(a)    	 	General	  	6
			
	(b)    	 	Mergers and Consolidations	  	7
			
	(c)    	 	Reservation of Rights	  	7
			
	SECTION 9.	 	SECURITIES LAW REQUIREMENTS	  	8
			
	(a)    	 	General	  	8
			
	(b)    	 	Financial Reports	  	8
			
	SECTION 10.	 	NO RETENTION RIGHTS	  	8
			
	SECTION 11.	 	DURATION AND AMENDMENTS	  	8
			
	(a)    	 	Term of the Plan	  	8
			
	(b)    	 	Right to Amend or Terminate the Plan	  	8
			
	(c)    	 	Effect of Amendment or Termination	  	9
			
	SECTION 12.	 	DEFINITIONS	  	9

  
  

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 R4 GLOBAL SERVICES, INC. 2003 STOCK
PLAN 
  
 SECTION 1. ESTABLISHMENT AND
PURPOSE. 
  
 The purpose of the Plan is to offer selected
persons an opportunity to acquire a proprietary interest in the success of the Company, or to increase such interest, by purchasing Shares of the Company’s Stock. The Plan provides both for the direct award or sale of Shares and for the grant
of Options to purchase Shares. Options granted under the Plan may include Nonstatutory Options as well as ISOs intended to qualify under Section 422 of the Code. 
  
 Capitalized terms are defined in Section 12. 
  
 SECTION 2. ADMINISTRATION. 
  

(a) Committees of the Board of Directors. The Plan may be administered by one or more Committees. Each Committee shall consist of one or more
members of the Board of Directors who have been appointed by the Board of Directors. Each Committee shall have such authority and be responsible for such functions as the Board of Directors has assigned to it. If no Committee has been appointed, the
entire Board of Directors shall administer the Plan. Any reference to the Board of Directors in the Plan shall be construed as a reference to the Committee (if any) to whom the Board of Directors has assigned a particular function. 
  
 (b) Authority of the Board of Directors. Subject to the provisions of
the Plan, the Board of Directors shall have full authority and discretion to take any actions it deems necessary or advisable for the administration of the Plan. All decisions, interpretations and other actions of the Board of Directors shall be
final and binding on all Purchasers, all Optionees and all persons deriving their rights from a Purchaser or Optionee. 
  
 SECTION 3. ELIGIBILITY. 
  
 (a) General Rule. Only Employees, Outside Directors and Consultants shall be eligible for the grant of Nonstatutory Options or the direct award or
sale of Shares. Only Employees shall be eligible for the grant of ISOs. 
  
 (b) Ten-Percent Stockholders. A person who owns more than 10% of the total combined voting power of all classes of outstanding stock of the Company, its Parent or any of its Subsidiaries shall not be eligible
for designation as an Optionee or Purchaser unless (i) the Exercise Price is at least 110% of the Fair Market Value of a Share on the date of grant, (ii) the Purchase Price (if any) is at least 100% of the Fair Market Value of a Share and (iii) in
the case of an ISO, such ISO by its terms is not exercisable after the expiration of five years from the date of grant. For purposes of this Subsection (b), in determining stock ownership, the attribution rules of Section 424(d) of the Code shall be
applied. 
  
 SECTION 4. STOCK SUBJECT TO PLAN. 

 
 (a) Basic Limitation. Not more than 450,000 Shares may be issued
under the Plan (subject to Subsection (b) below and Section 8). The number of Shares that are subject to Options or other rights outstanding at any time under the Plan shall not exceed the number of 

 Shares that then remain available for issuance under the Plan. The Company, during the term of the Plan, shall at all
times reserve and keep available sufficient Shares to satisfy the requirements of the Plan. Shares offered under the Plan may be authorized but unissued Shares or treasury Shares. 
  
 (b) Additional Shares. In the event that Shares previously issued under the Plan are reacquired by the Company, such
Shares shall be added to the number of Shares then available for issuance under the Plan. In the event that an outstanding Option or other right for any reason expires or is canceled, the Shares allocable to the unexercised portion of such Option or
other right shall be added to the number of Shares then available for issuance under the Plan. 
  
 SECTION 5. TERMS AND CONDITIONS OF AWARDS OR SALES. 
  
 (a) Stock Purchase Agreement. Each award or sale of Shares under the Plan (other than upon exercise of an Option) shall be evidenced by a Stock Purchase Agreement between the Purchaser and the Company. Such
award or sale shall be subject to all applicable terms and conditions of the Plan and may be subject to any other terms and conditions which are not inconsistent with the Plan and which the Board of Directors deems appropriate for inclusion in a
Stock Purchase Agreement. The provisions of the various Stock Purchase Agreements entered into under the Plan need not be identical. 
  
 (b) Duration of Offers and Nontransferability of Rights. Any right to acquire Shares under the Plan (other than an Option) shall automatically
expire if not exercised by the Purchaser within 30 days after the grant of such right was communicated to the Purchaser by the Company. Such right shall not be transferable and shall be exercisable only by the Purchaser to whom such right was
granted. 
  
 (c) Purchase Price. The Purchase Price of
Shares to be offered under the Plan shall not be less than 85% of the Fair Market Value of such Shares, and a higher percentage may be required by Section 3(b). Subject to the preceding sentence, the Board of Directors shall determine the Purchase
Price at its sole discretion. The Purchase Price shall be payable in a form described in Section 7. 
  
 (d) Withholding Taxes. As a condition to the purchase of Shares, the Purchaser shall make such arrangements as the Board of Directors may require
for the satisfaction of any federal, state, local or foreign withholding tax obligations that may arise in connection with such purchase. 
  
 (e) Restrictions on Transfer of Shares and Minimum Vesting. Any Shares awarded or sold under the Plan shall be subject to such special forfeiture
conditions, rights of repurchase, rights of first refusal and other transfer restrictions as the Board of Directors may determine. Such restrictions shall be set forth in the applicable Stock Purchase Agreement and shall apply in addition to any
restrictions that may apply to holders of Shares generally. In the case of a Purchaser who is not an officer of the Company, an Outside Director or a Consultant: 
  
 (i) Any right to repurchase the Purchaser’s Shares at the original Purchase Price (if any) upon
termination of the Purchaser’s Service shall lapse at least as rapidly as 20% per year over the five-year period commencing on the date of the award or sale of the Shares; 
  

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 (ii) Any such right may be exercised only for cash or for cancellation of
indebtedness incurred in purchasing the Shares; and 
  
 (iii) Any such right may be exercised only within 90 days after the termination of the Purchaser’s Service. 
  
 SECTION 6. TERMS AND CONDITIONS OF OPTIONS. 
  
 (a) Stock Option Agreement. Each grant of an Option under the Plan shall be evidenced by a Stock Option Agreement between the Optionee and the
Company. The Option shall be subject to all applicable terms and conditions of the Plan and may be subject to any other terms and conditions which are not inconsistent with the Plan and which the Board of Directors deems appropriate for inclusion in
a Stock Option Agreement. The provisions of the various Stock Option Agreements entered into under the Plan need not be identical. 
  
 (b) Number of Shares. Each Stock Option Agreement shall specify the number of Shares that are subject to the Option and shall provide for the
adjustment of such number in accordance with Section 8. The Stock Option Agreement shall also specify whether the Option is an ISO or a Nonstatutory Option. 
  
 (c) Exercise Price. Each Stock Option Agreement shall specify the Exercise Price. The Exercise Price of an ISO shall not be less than 100% of the
Fair Market Value of a Share on the date of grant, and a higher percentage may be required by Section 3(b). The Exercise Price of a Nonstatutory Option shall not be less than 85% of the Fair Market Value of a Share on the date of grant, and a higher
percentage may be required by Section 3(b). Subject to the preceding two sentences, the Exercise Price under any Option shall be determined by the Board of Directors at its sole discretion. The Exercise Price shall be payable in a form described in
Section 7. 
  
 (d) Exercisability. Each Stock Option
Agreement shall specify the date when all or any installment of the Option is to become exercisable. No Option shall be exercisable unless the Optionee has delivered an executed copy of the Stock Option Agreement to the Company. In the case of an
Optionee who is not an officer of the Company, an Outside Director or a Consultant, an Option shall become exercisable at least as rapidly as 20% per year over the five-year period commencing on the date of grant. Subject to the preceding sentence,
the Board of Directors shall determine the exercisability provisions of the Stock Option Agreement at its sole discretion. All of an Optionee’s Options shall become exercisable in full if Section 8(b)(iv) applies. 
  
 (e) Basic Term. The Stock Option Agreement shall specify the term of
the Option. The term shall not exceed 10 years from the date of grant, and a shorter term may be required by Section 3(b). Subject to the preceding sentence, the Board of Directors at its sole discretion shall determine when an Option is to expire.

  

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 (f) Termination of Service (Except by Death). If an Optionee’s Service terminates for any
reason other than the Optionee’s death, then the Optionee’s Options shall expire on the earliest of the following occasions: 
  
 (i) The expiration date determined pursuant to Subsection (e) above; 
  
 (ii) The date three months after the termination of the Optionee’s Service for any reason other
than Disability, or such later date as the Board of Directors may determine; or 
  
 (iii) The date six months after the termination of the Optionee’s Service by reason of Disability, or such later date as the
Board of Directors may determine. 
  
 The Optionee may exercise all or part of the
Optionee’s Options at any time before the expiration of such Options under the preceding sentence, but only to the extent that such Options had become exercisable before the Optionee’s Service terminated (,or became exercisable as a result
of the termination) and the underlying Shares had vested before the Optionee’s Service terminated (or vested as a result of the termination). The balance of such Options shall lapse when the Optionee’s Service terminates. In the event that
the Optionee dies after the termination of the Optionee’s Service but before the expiration of the Optionee’s Options, all or part of such Options may be exercised (prior to expiration) by the executors or administrators of the
Optionee’s estate or by any person who has acquired such Options directly from the Optionee by beneficiary designation, bequest or inheritance, but only to the extent that such Options had become exercisable before the Optionee’s Service
terminated (or became exercisable as a result of the termination) and the underlying Shares had vested before the Optionee’s Service terminated (or vested as a result of the termination). 
  
 (g) Leaves of Absence. For purposes of Subsection (f) above, Service
shall be deemed to continue while the Optionee is on a bona fide leave of absence, if such leave was approved by the Company in writing and if continued crediting of Service for this purpose is expressly required by the terms of such leave or by
applicable law (as determined by the Company). 
  
 (h) Death of
Optionee. If an Optionee dies while the Optionee is in Service, then the Optionee’s Options shall expire on the earlier of the following dates: 
  
 (i) The expiration date determined pursuant to Subsection (e) above; or 
  
 (ii) The date 12 months after the Optionee’s
death, or such later date as the Board of Directors may determine. 
  
 All or part
of the Optionee’s Options may be exercised at any time before the expiration of such Options under the preceding sentence by the executors or administrators of the Optionee’ s estate or by any person who has acquired such Options directly
from the Optionee by beneficiary designation, bequest or inheritance, but only to the extent that such Options had become exercisable before the Optionee’ s death (or became exercisable as a result of the death) and the underlying Shares had
vested before the Optionee’s death (or vested as a result of the Optionee’s death). The balance of such Options shall lapse when the Optionee dies. 
  

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 (i) Restrictions on Transfer of Shares and Minimum Vesting. Any Shares issued upon exercise of an
Option shall be subject to such special forfeiture conditions, rights of repurchase, rights of first refusal and other transfer restrictions as the Board of Directors may determine. Such restrictions shall be set forth in the applicable Stock Option
Agreement and shall apply in addition to any restrictions that may apply to holders of Shares generally. In the case of an Optionee who is not an officer of the Company, an Outside Director or a Consultant: 
  
 (i) Any right to repurchase the Optionee’s
Shares at the original Exercise Price upon termination of the Optionee’s Service shall lapse at least as rapidly as 20% per year over the five-year period commencing on the date of the option grant; 
  
 (ii) Any such right may be exercised only for cash or
for cancellation of indebtedness incurred in purchasing the Shares; and 
  
 (iii) Any such right may be exercised only within 90 days after the later of (A) the termination of the Optionee’s Service or (B) the date of the option exercise. 
  
 (j) Transferability of Options. An Option shall be transferable by the
Optionee only by (i) a beneficiary designation, (ii) a will or (iii) the laws of descent and distribution, except as provided in the next sentence. If the applicable Stock Option Agreement so provides, a Nonstatutory Option shall also be
transferable by gift or domestic relations order to a Family Member of the Optionee. An ISO may be exercised during the lifetime of the Optionee only by the Optionee or by the Optionee’s guardian or legal representative. 
  
 (k) Withholding Taxes. As a condition to the exercise of an Option,
the Optionee shall make such arrangements as the Board of Directors may require for the satisfaction of any federal, state, local or foreign withholding tax obligations that may arise in connection with such exercise. The Optionee shall also make
such arrangements as the Board of Directors may require for the satisfaction of any federal, state, local or foreign withholding tax obligations that may arise in connection with the disposition of Shares acquired by exercising an Option.

  
 (l) No Rights as a Stockholder. An Optionee, or a
transferee of an Optionee, shall have no rights as a stockholder with respect to any Shares covered by the Optionee’s Option until such person becomes entitled to receive such Shares by filing a notice of exercise and paying the Exercise Price
pursuant to the terms of such Option. 
  
 (m) Modification,
Extension and Assumption of Options. Within the limitations of the Plan, the Board of Directors may modify, extend or assume outstanding 
  
 Options or may accept the cancellation of outstanding Options (whether granted by the Company or another issuer) in return for the grant of new Options for the same or a
different number of Shares and at the same or a different Exercise Price. The foregoing notwithstanding, no modification of an Option shall, without the consent of the Optionee, impair the Optionee’s rights or increase the Optionee’s
obligations under such Option. 
  

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 SECTION 7. PAYMENT FOR SHARES. 
  
 (a) General Rule. The entire Purchase Price or Exercise Price of Shares issued under the Plan shall be payable in
cash or cash equivalents at the time when such Shares are purchased, except as otherwise provided in this Section 7. 
  
 (b) Surrender of Stock. At the discretion of the Board of Directors, all or any part of the Exercise Price may be paid by surrendering, or
attesting to the ownership of, Shares that are already owned by the Optionee. Such Shares shall be surrendered to the Company in good form for transfer and shall be valued at their Fair Market Value on the date when the Option is exercised. The
Optionee shall not surrender, or attest to the ownership of, Shares in payment of the Exercise Price if such action would cause the Company to recognize compensation expense (or additional compensation expense) with respect to the Option for
financial reporting purposes. 
  
 (c) Services Rendered. At
the discretion of the Board of Directors, Shares may be awarded under the Plan in consideration of services rendered to the Company, a Parent or a Subsidiary prior to the award. 
  
 (d) Exercise/Sale. To the extent that a Stock Option Agreement so provides, and if Stock is publicly traded, payment
may be made all or in part by the delivery (on a form prescribed by the Company) of an irrevocable direction to a securities broker approved by the Company to sell Shares and to deliver all or part of the sales proceeds to the Company in payment of
all or part of the Exercise Price and any withholding taxes. 
  
 (e) Exercise/Pledge. To the extent that a Stock Option Agreement so provides, and if Stock is publicly traded, payment may be made all or in part by the delivery (on a form prescribed by the Company) of an irrevocable direction to
pledge Shares to a securities broker or lender approved by the Company, as security for a loan, and to deliver all or part of the loan proceeds to the Company in payment of all or part of the Exercise Price and any withholding taxes. 
  
 SECTION 8. ADJUSTMENT OF SHARES. 
  
 (a) General. In the event of a subdivision of the outstanding Stock,
a declaration of a dividend payable in Shares or a combination or consolidation of the outstanding Stock into a lesser number of Shares, corresponding adjustments shall automatically be made in each of (i) the number of Shares available for future
grants under Section 4, (ii) the number of Shares covered by each outstanding Option and (iii) the Exercise Price under each outstanding Option. In the event of a declaration of an extraordinary dividend payable in a form other than Shares in an
amount that has a material effect on the Fair Market Value of the Stock, a recapitalization, a spin-off, a reclassification or a similar occurrence, the Board of Directors at its sole discretion may make appropriate adjustments in one or more of (i)
the number of Shares available for future grants under Section 4, (ii) the number of Shares covered by each outstanding Option or (iii) the Exercise Price under each outstanding Option. 
  

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 (b) Mergers and Consolidations. In the event that the Company is a party to a merger or
consolidation, all outstanding Options shall be subject to the agreement of merger or consolidation. Such agreement shall provide for one or more of the following: 
  
 (i) The continuation of such outstanding Options by the Company (if the Company is the surviving
corporation). 
  
 (ii) The assumption of
such outstanding Options by the surviving corporation or its parent in a manner that complies with Section 424(a) of the Code (whether or not such Options are ISOs). 
  
 (iii) The substitution by the surviving corporation or its parent of new options for such outstanding
Options in a manner that complies with Section 424(a) of the Code (whether or not such Options are ISOs). 
  
 (iv) Full exercisability of such outstanding Options and full vesting of the Shares subject to such Options, followed by the
cancellation of such Options. The full exercisability of such Options and full vesting of the Shares subject to such Options may be contingent on the closing of such merger or consolidation. The Optionees shall be able to exercise such Options
during a period of not less than five full business days preceding the closing date of such merger or consolidation, unless the Board of Directors determines in good faith that (A) a shorter period is required to permit a timely closing of such
merger or consolidation and (B) such shorter period still offers the Optionees a reasonable opportunity to exercise such Options. Any exercise of such Options during such period may be contingent on the closing of such merger or consolidation.

  
 (v) The cancellation of such
outstanding Options and a payment to the Optionees equal to the excess of (A) the Fair Market Value of the Shares subject to such Options (whether or not such Options are then exercisable or such Shares are then vested) as of the closing date of
such merger or consolidation over (B) their Exercise Price. Such payment shall be made in the form of cash, cash equivalents, or securities of the surviving corporation or its parent with a Fair Market Value equal to the required amount. Such
payment may be made in installments and may be deferred until the date or dates when such Options would have become exercisable or such Shares would have vested. Such payment may be subject to vesting based on the Optionee’s continuing Service,
provided that the vesting schedule shall not be less favorable to the Optionees than the schedule under which such Options would have become exercisable or such Shares would have vested. If the Exercise Price of the Shares subject to such Options
exceeds the Fair Market Value of such Shares, then such Options may be cancelled without making a payment to the Optionees. For purposes of this Paragraph (v), the Fair Market Value of any security shall be determined without regard to any vesting
conditions that may apply to such security. 
  
 (c)
Reservation of Rights. Except as provided in this Section 8, an Optionee or Purchaser shall have no rights by reason of (i) any subdivision or consolidation of shares of stock of any class, (ii) the payment of any dividend or (iii) any other
increase or decrease in the number of shares of stock of any class. Any issuance by the Company of shares of stock of any 
  

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 class, or securities convertible into shares of stock of any class, shall not affect, and no adjustment
by reason thereof shall be made with respect to, the number or Exercise Price of Shares subject to an Option. The grant of an Option pursuant to the Plan shall not affect in any way the right or power of the Company to make adjustments,
reclassifications, reorganizations or changes of its capital or business structure, to merge or consolidate or to dissolve, liquidate, sell or transfer all or any part of its business or assets. 
  
 SECTION 9. SECURITIES LAW REQUIREMENTS. 
  
 (a) General. Shares shall not be issued under the Plan unless the
issuance and delivery of such Shares comply with (or are exempt from) all applicable requirements of law, including (without limitation) the Securities Act of 1933, as amended, the rules and regulations promulgated thereunder, state securities laws
and regulations, and the regulations of any stock exchange or other securities market on which the Company’s securities may then be traded. 
  
 (b) Financial Reports. The Company each year shall furnish to Optionees, Purchasers and stockholders who have received Stock under the Plan its
balance sheet and income statement, unless such Optionees, Purchasers or stockholders are key Employees whose duties with the Company assure them access to equivalent information. Such balance sheet and income statement need not be audited.

  
 SECTION 10. NO RETENTION RIGHTS. 
  
 Nothing in the Plan or in any right or Option granted under the Plan shall
confer upon the Purchaser or Optionee any right to continue in Service for any period of specific duration or interfere with or otherwise restrict in any way the rights of the Company (or any Parent or Subsidiary employing or retaining the Purchaser
or Optionee) or of the Purchaser or Optionee, which rights are hereby expressly reserved by each, to terminate his or her Service at any time and for any reason, with or without cause. 
  
 SECTION 11. DURATION AND AMENDMENTS. 
  
 (a) Term of the Plan. The Plan, as set forth herein, shall become effective on the date of its adoption by the Board
of Directors, subject to the approval of the Company’s stockholders. If the stockholders fail to approve the Plan within 12 months after its adoption by the Board of Directors, then any grants, exercises or sales that have already occurred
under the Plan shall be rescinded and no additional grants, exercises or sales shall thereafter be made under the Plan. The Plan shall terminate automatically 10 years after the later of (i) its adoption by the Board of Directors or (ii) the most
recent increase in the number of Shares reserved under Section 4 that was approved by the Company’s stockholders. The Plan may be terminated on any earlier date pursuant to Subsection (b) below. 
  
 (b) Right to Amend or Terminate the Plan. The Board of Directors may
amend, suspend or terminate the Plan at any time and for any reason; provided, however, that any amendment of the Plan shall be subject to the approval of the Company’s stockholders if it (i) increases the number of Shares available for
issuance under the Plan (except as provided in Section 8) or (ii) materially changes the class of persons who are eligible for the grant of ISOs. 
  

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 Stockholder approval shall not be required for any other amendment of the Plan. If the stockholders fail
to approve an increase in the number of Shares reserved under Section 4 within 12 months after its adoption by the Board of Directors, then any grants, exercises or sales that have already occurred in reliance on such increase shall be rescinded and
no additional grants, exercises or sales shall thereafter be made in reliance on such increase. 
  
 (c) Effect of Amendment or Termination. No Shares shall be issued or sold under the Plan after the termination thereof, except upon exercise of an
Option granted prior to such termination. The termination of the Plan, or any amendment thereof, shall not affect any Share previously issued or any Option previously granted under the Plan. 
  
 SECTION 12. DEFINITIONS. 
  
 (a) “Board of Directors” shall mean the Board of
Directors of the Company, as constituted from time to time. 
  
 (b) “Code” shall mean the Internal Revenue Code of 1986, as amended. 
  
 (c) “Committee” shall mean a committee of the Board of Directors, as described in Section 2(a). 
  
 (d) “Company” shall mean R4 Global Services, Inc., a
California corporation. 
  
 (e)
“Consultant” shall mean a person who performs bona fide services for the Company, a Parent or a Subsidiary as a consultant or advisor, excluding Employees and Outside Directors. 
  
 (f) “Disability” shall mean that the Optionee is
unable to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment. 
  
 (g) “Employee” shall mean any individual who is a common-law employee of the Company, a Parent or a Subsidiary. 
  
 (h) “Exercise Price” shall mean the amount for which
one Share may be purchased upon exercise of an Option, as specified by the Board of Directors in the applicable Stock Option Agreement. 
  
 (i) “Fair Market Value” shall mean the fair market value of a Share, as determined by the Board of Directors in good faith. Such
determination shall be conclusive and binding on all persons. 
  
 (j) “Family Member” shall mean (i) any child, stepchild, grandchild, parent, stepparent, grandparent, spouse, former spouse, sibling, niece, nephew, mother-in-law, father-in-law, son-in-law, daughter-in-law,
brother-in-law or sister-in-law, including adoptive relationships, (ii) any person sharing the Optionee’s household (other than a tenant or employee), (iii) a trust in which persons described in Clause (i) or (ii) have more than 50% of the
beneficial 
  

 9 

 interest, (iv) a foundation in which persons described in Clause (i) or (ii) or the Optionee control the
management of assets and (v) any other entity in which persons described in Clause (i) or (ii) or the Optionee own more than 50% of the voting interests. 
  
 (k) “ISO” shall mean an employee incentive stock option described in Section 422(b) of the Code. 
  
 (l) “Nonstatutory Option” shall mean a stock option
not described in Sections 422(b) or 423(b) of the Code. 
  
 (m)
“Option” shall mean an ISO or Nonstatutory Option granted under the Plan and entitling the holder to purchase Shares. 
  
 (n) “Optionee” shall mean a person who holds an Option. 
  
 (o) “Outside Director” shall mean a member of the Board of Directors who is not an Employee.

  
 (p) “Parent” shall mean any
corporation (other than the Company) in an unbroken chain of corporations ending with the Company, if each of the corporations other than the Company owns stock possessing 50% or more of the total combined voting power of all classes of stock in one
of the other corporations in such chain. A corporation that attains the status of a Parent on a date after the adoption of the Plan shall be considered a Parent commencing as of such date. 
  
 (q) “Plan” shall mean this R4 Global Services, Inc.
2003 Stock Plan. 
  
 (r) “Purchase Price”
shall mean the consideration for which one Share may be acquired under the Plan (other than upon exercise of an Option), as specified by the Board of Directors. 
  

(s) “Purchaser” shall mean a person to whom the Board of Directors has offered the right to acquire Shares under the Plan
(other than upon exercise of an Option). 
  
 (t)
“Service” shall mean service as an Employee, Outside Director or Consultant. 
  
 (u) “Share” shall mean one share of Stock, as adjusted in accordance with Section 8 (if applicable). 
  
 (v) “Stock” shall mean the Common Stock of the
Company, with a par value of $0._ per Share. 
  
 (w)
“Stock Option Agreement” shall mean the agreement between the Company and an Optionee that contains the terms, conditions and restrictions pertaining to the Optionee’s Option. 
  

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 (x) “Stock Purchase Agreement” shall mean the agreement between the Company and a
Purchaser who acquires Shares under the Plan that contains the terms, conditions and restrictions pertaining to the acquisition of such Shares. 
  
 (y) “Subsidiary” shall mean any corporation (other than the Company) in an unbroken chain of corporations beginning with the
Company, if each of the corporations other than the last corporation in the unbroken chain owns stock possessing 50% or more of the total combined voting power of all classes of stock in one of the other corporations in such chain. A corporation
that attains the status of a Subsidiary on a date after the adoption of the Plan shall be considered a Subsidiary commencing as of such date. 
  

 11Form of Notice of Stock Option Grant

 Exhibit 4.8 
  

NOTICE OF STOCK OPTION GRANT 
  
 You have been granted the following option to purchase shares of the Common
Stock of R4 Global Services, Inc. (the “Company”): 
  
 Name of Optionee: 
  
 Total Number of Shares:

  
 Type of Option: 
  
 Exercise Price Per Share: 
  
 Date of Grant: 
  
 Date Exercisable: 
  
 Vesting Commencement Date: 
  
 Vesting Schedule: 
  
 Expiration Date: 
  
 By your signature and the signature of the Company’s representative below, you and the
Company agree that this option is granted under and governed by the terms and conditions of the 2003 Stock Plan and the Stock Option Agreement, both of which are attached to and made a part of this document. 
  

					
	OPTIONEE:	 	R4 GLOBAL SERVICES, INC.
			
	  
  

	 	By:	 	  

	 	  
 Title:
	 	  
  

 THE OPTION GRANTED PURSUANT TO THIS AGREEMENT AND THE SHARES ISSUABLE UPON THE EXERCISE THEREOF HAVE NOT BEEN
REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, AND MAY NOT BE SOLD, PLEDGED, OR OTHERWISE TRANSFERRED WITHOUT AN EFFECTIVE REGISTRATION THEREOF UNDER SUCH ACT OR AN OPINION OF COUNSEL, SATISFACTORY TO THE COMPANY AND ITS COUNSEL, THAT SUCH
REGISTRATION IS NOT REQUIRED. 
  
 R4 GLOBAL
SERVICES, INC. 2003 STOCK PLAN: 
 STOCK
OPTION AGREEMENT 
  
 SECTION 1. GRANT OF
OPTION. 
  
 (a) Option. On the terms and conditions
set forth in the Notice of Stock Option Grant and this Agreement, the Company grants to the Optionee on the Date of Grant the option to purchase at the Exercise Price the number of Shares set forth in the Notice of Stock Option Grant. The Exercise
Price is agreed to be at least 100% of the Fair Market Value per Share on the Date of Grant (110% of Fair Market Value if Section 3(b) of the Plan applies). This option is intended to be an ISO or an NSO, as provided in the Notice of Stock Option
Grant. 
  
 (b) $100,000 Limitation. Even if this option is
designated as an ISO in the Notice of Stock Option Grant, it shall be deemed to be an NSO to the extent (and only to the extent) required by the $100,000 annual limitation under Section 422(d) of the Code. 
  
 (c) Stock Plan and Defined Terms. This option is granted pursuant to
the Plan, a copy of which the Optionee acknowledges having received. The provisions of the Plan are incorporated into this Agreement by this reference. Capitalized terms are defined in Section 14 of this Agreement. 
  
 SECTION 2. RIGHT TO EXERCISE. 
  
 (a) Exercisability. Subject to Subsection (b) below and the other
conditions set forth in this Agreement, all or part of this option may be exercised prior to its expiration at the time or times set forth in the Notice of Stock Option Grant. Shares purchased by exercising this option may be subject to the Right of
Repurchase under Section 7. 
  
 (b) Stockholder Approval.
Any other provision of this Agreement notwithstanding, no portion of this option shall be exercisable at any time prior to the approval of the Plan by the Company’s stockholders. 
  
 SECTION 3. NO TRANSFER OR ASSIGNMENT OF OPTION. 
  
 Except as otherwise provided in this Agreement, this option and the rights and privileges conferred hereby shall not be
sold, pledged or otherwise transferred (whether by operation of law or otherwise) and shall not be subject to sale under execution, attachment, levy or similar process. 
  

 2 

 SECTION 4. EXERCISE PROCEDURES. 
  
 (a) Notice of Exercise. The Optionee or the Optionee’s representative may exercise this option by giving written
notice to the Company pursuant to Section 13(c). The notice shall specify the election to exercise this option, the number of Shares for which it is being exercised and the form of payment. The person exercising this option shall sign the notice. In
the event that this option is being exercised by the representative of the Optionee, the notice shall be accompanied by proof (satisfactory to the Company) of the representative’s right to exercise this option. The Optionee or the
Optionee’s representative shall deliver to the Company, at the time of giving the notice, payment in a form permissible under Section 5 for the full amount of the Purchase Price. 
  
 (b) Issuance of Shares. After receiving a proper notice of exercise, the Company shall cause to be issued one or more
certificates evidencing the Shares for which this option has been exercised. Such Shares shall be registered (i) in the name of the person exercising this option, (ii) in the names of such person and his or her spouse as community property or as
joint tenants with the right of survivorship or (iii) with the Company’s consent, in the name of a revocable trust. In the case of Restricted Shares, the Company shall cause such certificates to be deposited in escrow under Section 7(c). In the
case of other Shares, the Company shall cause such certificates to be delivered to or upon the order of the person exercising this option. 
  
 (c) Withholding Taxes. In the event that the Company determines that it is required to withhold any tax as a result of the exercise of this option,
the Optionee, as a condition to the exercise of this option, shall make arrangements satisfactory to the Company to enable it to satisfy all withholding requirements. The Optionee shall also make arrangements satisfactory to the Company to enable it
to satisfy any withholding requirements that may arise in connection with the vesting or disposition of Shares purchased by exercising this option. 
  
 SECTION 5. PAYMENT FOR STOCK. 
  
 (a) Cash. All or part of the Purchase Price may be paid in cash or cash equivalents. 
  
 (b) Surrender of Stock. All or any part of the Purchase Price may be paid by surrendering, or attesting to the
ownership of, Shares that are already owned by the Optionee. Such Shares shall be surrendered to the Company in good form for transfer and shall be valued at their Fair Market Value on the date when this option is exercised. The Optionee shall not
surrender, or attest to the ownership of, Shares in payment of the Purchase Price if such action would cause the Company to recognize compensation expense (or additional compensation expense) with respect to this option for financial reporting
purposes. 
  
 (c) Exercise/Sale. All or part of the
Purchase Price and any withholding taxes may be paid by the delivery (on a form prescribed by the Company) of an irrevocable direction to a securities broker approved by the Company to sell Shares and to deliver all or part 
  

 3 

 of the sales proceeds to the Company. However, payment pursuant to this Subsection (c) shall be permitted only if (i)
Stock then is publicly traded and (ii) such payment does not violate applicable law. 
  
 (d) Exercise/Pledge. All or part of the Purchase Price and any withholding taxes may be paid by the delivery (on a form prescribed by the Company) of an irrevocable direction to pledge Shares to a securities
broker or lender approved by the Company, as security for a loan, and to deliver all or part of the loan proceeds to the Company. However, payment pursuant to this Subsection (d) shall be permitted only if (i) Stock then is publicly traded and (ii)
such payment does not violate applicable law. 
  
 SECTION 6. TERM AND
EXPIRATION. 
  
 (a) Basic Term. This option shall in
any event expire on the expiration date set forth in the Notice of Stock Option Grant, which date is 10 years after the Date of Grant (five years after the Date of Grant if this option is designated as an ISO in the Notice of Stock Option Grant and
Section 3(b) of the Plan applies). 
  
 (b) Termination of
Service (Except by Death). If the Optionee’s Service terminates for any reason other than death, then this option shall expire on the earliest of the following occasions: 
  
 (i) The expiration date determined pursuant to Subsection (a) above; 
  
 (ii) The date three months after the termination of the
Optionee’s Service for any reason other than Disability; or 
  
 (iii) The date six months after the termination of the Optionee’s Service by reason of Disability. 
  
 The Optionee may exercise all or part of this option at any time before its expiration under the preceding sentence, but only to the extent that this option is
exercisable for vested Shares on or before the date when the Optionee’s Service terminates. When the Optionee’s Service terminates, this option shall expire immediately with respect to the number of Shares for which this option is not yet
exercisable and with respect to any Restricted Shares. In the event that the Optionee dies after termination of Service but before the expiration of this option, all or part of this option may be exercised (prior to expiration) by the executors or
administrators of the Optionee’s estate or by any person who has acquired this option directly from the Optionee by beneficiary designation, bequest or inheritance, but only to the extent that this option was exercisable for vested Shares on or
before the date when the Optionee’s Service terminated. 
  
 (c) Death of the Optionee. If the Optionee dies while in Service, then this option shall expire on the earlier of the following dates: 
  
 (i) The expiration date determined pursuant to Subsection (a) above; or 
  

 4 

 (ii) The date 12 months after the Optionee’s death. 
  
 All or part of this option may be exercised at any time before its expiration under the
preceding sentence by the executors or administrators of the Optionee’s estate or by any person who has acquired this option directly from the Optionee by beneficiary designation, bequest or inheritance, but only to the extent that this option
is exercisable for vested Shares on or before the Optionee’s death. When the Optionee dies, this option shall expire immediately with respect to the number of Shares for which this option is not yet exercisable and with respect to any
Restricted Shares. 
  
 (d) Part-Time Employment and Leaves of
Absence. If the Optionee commences working on a part-time basis, then the Company may adjust the vesting schedule set forth in the Notice of Stock Option Grant in accordance with the Company’s part-time work policy or the terms of an
agreement between the Optionee and the Company pertaining to his or her part-time schedule. If the Optionee goes on a leave of absence, then the Company may adjust the vesting schedule set forth in the Notice of Stock Option Grant in accordance with
the Company’s leave of absence policy or the terms of such leave. Except as provided in the preceding sentence, Service shall be deemed to continue for any purpose under this Agreement while the Optionee is on a bona fide leave of
absence, if (i) such leave was approved by the Company in writing and (ii) continued crediting of Service for such purpose is expressly required by, the terms of such leave or by applicable law (as determined by the Company). Service shall be
deemed to terminate when such leave ends, unless the Optionee immediately returns to active work. 
  
 (e) Notice Concerning ISO Treatment. Even if this option is designated as an ISO in the Notice of Stock Option Grant, it ceases to qualify for
favorable tax treatment as an ISO to the extent that it is exercised: 
  
 (i) More than three months after the date when the Optionee ceases to be an Employee for any reason other than death or permanent and total disability (as defined in Section 22(e)(3) of the Code); 
  
 (ii) More than 12 months after the date when the Optionee
ceases to be an Employee by reason of permanent and total disability (as defined in Section 22(e)(3) of the Code); or 
  
 (iii) More than three months after the date when the Optionee has been on a leave of absence for 90 days, unless the Optionee’s
reemployment rights following such leave were guaranteed by statute or by contract. 
  
 SECTION 7. RIGHT OF REPURCHASE. 
  
 (a) Scope
of Repurchase Right. Until they vest in accordance with the Notice of Stock Option Grant and Subsection (b) below, the Shares acquired under this Agreement shall be Restricted Shares and shall be subject to the Company’s Right of
Repurchase. The Company, however, may decline to exercise its Right of Repurchase or may exercise its Right of Repurchase only with respect to a portion of the Restricted Shares. The Company may exercise its Right of Repurchase only during the
Repurchase Period following the 

  

 5 

 
termination of the Optionee’ s Service. The Right of Repurchase may be exercised automatically under Subsection (d) below. If the Right of Repurchase is
exercised, the Company shall pay the Optionee an amount equal to the Exercise Price for each of the Restricted Shares being repurchased. 
  
 (b) Lapse of Repurchase Right. The Right of Repurchase shall lapse with respect to the Restricted Shares in accordance with the vesting schedule
set forth in the Notice of Stock Option Grant. 
  
 (c) Escrow.
Upon issuance, the certificate(s) for Restricted Shares shall be deposited in escrow with the Company to be held in accordance with the provisions of this Agreement. Any additional or exchanged securities or other property described in
Subsection (f) below shall immediately be delivered to the Company to be held in escrow. All ordinary cash dividends on Restricted Shares (or on other securities held in escrow) shall be paid directly to the Optionee and shall not be held in escrow.
Restricted Shares, together with any other assets held in escrow under this Agreement, shall be (i) surrendered to the Company for repurchase upon exercise of the Right of Repurchase or the Right of First Refusal or (ii) released to the Optionee
upon his or her request to the extent that the Shares have ceased to be Restricted Shares (but not more frequently than once every six months). In any event, all Shares that have ceased to be Restricted Shares, together with any other vested assets
held in escrow under this Agreement, shall be released within 90 days after the earlier of (i) the termination of the Optionee’s Service or (ii) the lapse of the Right of First Refusal. 
  
 (d) Exercise of Repurchase Right. The Company shall be deemed to have
exercised its Right of Repurchase automatically for all Restricted Shares as of the commencement of the Repurchase Period, unless the Company during the Repurchase Period notifies the holder of the Restricted Shares pursuant to Section 13(c) that it
will not exercise its Right of Repurchase for some or all of the Restricted Shares. During the Repurchase Period, the Company shall pay to the holder of the Restricted Shares the purchase price determined under Subsection (a) above for the
Restricted Shares being repurchased. Payment shall be made in cash or cash equivalents and/or by canceling indebtedness to the Company incurred by the Optionee in the purchase of the Restricted Shares. The certificate(s) representing the Restricted
Shares being repurchased shall be delivered to the Company properly endorsed for transfer. 
  
 (e) Termination of Rights as Stockholder. If the Right of Repurchase is exercised in accordance with this Section 7 and the Company makes available the consideration for the Restricted Shares being repurchased,
then the person from whom the Restricted Shares are repurchased shall no longer have any rights as a holder of the Restricted Shares (other than the right to receive payment of such consideration). Such Restricted Shares shall be deemed to have been
repurchased pursuant to this Section 7, whether or not the certificate(s) for such Restricted Shares have been delivered to the Company or the consideration for such Restricted Shares has been accepted. 
  
 (f) Additional or Exchanged Securities and Property. In the event of a
merger or consolidation of the Company with or into another entity, any other corporate reorganization, a stock split, the declaration of a stock dividend, the declaration of an extraordinary dividend payable in a form other than stock, a spin-off,
an adjustment in 

  

 6 

 
conversion ratio, a recapitalization or a similar transaction affecting the Company’s outstanding securities, any securities or other property
(including cash or cash equivalents) that are by reason of such transaction exchanged for, or distributed with respect to, any Restricted Shares shall immediately be subject to the Right of Repurchase. Appropriate adjustments to reflect the exchange
or distribution of such securities or property shall be made to the number and/or class of the Restricted Shares. Appropriate adjustments shall also be made to the price per share to be paid upon the exercise of the Right of Repurchase, provided
that the aggregate purchase price payable for the Restricted Shares shall remain the same. In the event of a merger or consolidation of the Company with or into another entity or any other corporate reorganization, the Right of Repurchase may be
exercised by the Company’s successor. 
  
 (g) Transfer of
Restricted Shares. The Optionee shall not transfer, assign, encumber or otherwise dispose of any Restricted Shares without the Company’s written consent, except as provided in the following sentence. The Optionee may transfer Restricted
Shares to one or more members of the Optionee’s Immediate Family or to a trust established by the Optionee for the benefit of the Optionee and/or one or more members of the Optionee’s Immediate Family, provided in either case that the
Transferee agrees in writing on a form prescribed by the Company to be bound by all provisions of this Agreement. If the Optionee transfers any Restricted Shares, then this Agreement shall apply to the Transferee to the same extent as to the
Optionee. 
  
 (h) Assignment of Repurchase Right. The Board
of Directors may freely assign the Company’s Right of Repurchase, in whole or in part. Any person who accepts an assignment of the Right of Repurchase from the Company shall assume all of the Company’s rights and obligations under this
Section 7. 
  
 SECTION 8. RIGHT OF FIRST REFUSAL. 
  
 (a) Right of First Refusal. In the event that the Optionee proposes
to sell, pledge or otherwise transfer to a third party any Shares acquired under this Agreement, or any interest in such Shares, the Company shall have the Right of First Refusal with respect to all (and not less than all) of such Shares. If the
Optionee desires to transfer Shares acquired under this Agreement, the Optionee shall give a written Transfer Notice to the Company describing fully the proposed transfer, including the number of Shares proposed to be transferred, the proposed
transfer price, the name and address of the proposed Transferee and proof satisfactory to the Company that the proposed sale or transfer will not violate any applicable federal or state securities laws. The Transfer Notice shall be signed both by
the Optionee and by the proposed Transferee and must constitute a binding commitment of both parties to the transfer of the Shares. The Company shall have the right to purchase all, and not less than all, of the Shares on the terms of the proposal
described in the Transfer Notice (subject, however, to any change in such terms permitted under Subsection (b) below) by delivery of a notice of exercise of the Right of First Refusal within 30 days after the date when the Transfer Notice was
received by the Company. 
  
 (b) Transfer of Shares. If the
Company fails to exercise its Right of First Refusal within 30 days after the date when it received the Transfer Notice, the Optionee may, not later than 90 days following receipt of the Transfer Notice by the Company, conclude a 

  

 7 

 
transfer of the Shares subject to the Transfer Notice on the terms and conditions described in the Transfer Notice, provided that any such sale is made in
compliance with applicable federal and state securities laws and not in violation of any other contractual restrictions to which the Optionee is bound. Any proposed transfer on terms and conditions different from those described in the Transfer
Notice, as well as any subsequent proposed transfer by the Optionee, shall again be subject to the Right of First Refusal and shall require compliance with the procedure described in Subsection (a) above. If the Company exercises its Right of First
Refusal, the parties shall consummate the sale of the Shares on the terms set forth in the Transfer Notice within 60 days after the date when the Company received the Transfer Notice (or within such longer period as may have been specified in the
Transfer Notice); provided, however, that in the event the Transfer Notice provided that payment for the Shares was to be made in a form other than cash or cash equivalents paid at the time of transfer, the Company shall have the option of paying
for the Shares with cash or cash equivalents equal to the present value of the consideration described in the Transfer Notice. 
  
 (c) Additional or Exchanged Securities and Property. In the event of a merger or consolidation of the Company with or into another entity, any
other corporate reorganization, a stock split, the declaration of a stock dividend, the declaration of an extraordinary dividend payable in a form other than stock, a spin-off, an adjustment in conversion ratio, a recapitalization or a similar
transaction affecting the Company’s outstanding securities, any securities or other property (including cash or cash equivalents) that are by reason of such transaction exchanged for, or distributed with respect to, any Shares subject to this
Section 8 shall immediately be subject to the Right of First Refusal. Appropriate adjustments to reflect the exchange or distribution of such securities or property shall be made to the number and/or class of the Shares subject to this Section 8.

  
 (d) Termination of Right of First Refusal. Any other
provision of this Section 8 notwithstanding, in the event that the Stock is readily tradable on an established securities market when the Optionee desires to transfer Shares, the Company shall have no Right of First Refusal, and the Optionee shall
have no obligation to comply with the procedures prescribed by Subsections (a) and (b) above. 
  
 (e) Permitted Transfers. This Section 8 shall not apply to (i) a transfer by beneficiary designation, will or intestate succession or (ii) a transfer to one or more members of the Optionee’s Immediate
Family or to a trust established by the Optionee for the benefit of the Optionee and/or one or more members of the Optionee’s Immediate Family, provided in either case that the Transferee agrees in writing on a form prescribed by the Company to
be bound by all provisions of this Agreement. If the Optionee transfers any Shares acquired under this Agreement, either under this Subsection (e) or after the Company has failed to exercise the Right of First Refusal, then this Agreement shall
apply to the Transferee to the same extent as to the Optionee. 
  
 (f) Termination of Rights as Stockholder. If the Company makes available, at the time and place and in the amount and form provided in this Agreement, the consideration for the Shares to be purchased in accordance with this Section
8, then after such time the person from whom such Shares are to be purchased shall no longer have any rights as a holder of such Shares (other than the right to receive payment of such consideration in 

  

 8 

 
accordance with this Agreement). Such Shares shall be deemed to have been purchased in accordance with the applicable provisions hereof, whether or not the
certificate(s) therefor have been delivered as required by this Agreement. 
  
 (g) Assignment of Right of First Refusal. The Board of Directors may freely assign the Company’s Right of First Refusal, in whole or in part. Any person who accepts an assignment of the Right of First
Refusal from the Company shall assume all of the Company’s rights and obligations under this Section 8. 
  
 SECTION 9. LEGALITY OF INITIAL ISSUANCE. 
  
 No Shares shall be issued upon the exercise of this option unless and until the Company has determined that: 
  
 (a) It and the Optionee have taken any actions required to register the Shares under the Securities Act or to perfect an exemption from the registration
requirements thereof; 
  
 (b) Any applicable listing requirement
of any stock exchange or other securities market on which Stock is listed has been satisfied; and 
  
 (c) Any other applicable provision of federal, state or foreign law has been satisfied. 
  
 SECTION 10. NO REGISTRATION RIGHTS. 
  
 The Company may, but shall not be obligated to, register or qualify the sale of Shares under the Securities Act or any other applicable law. The Company
shall not be obligated to take any affirmative action in order to cause the sale of Shares under this Agreement to comply with any law. 
  
 SECTION 11. RESTRICTIONS ON TRANSFER. 
  
 (a) Securities Law Restrictions. Regardless of whether the offering and sale of Shares under the Plan have been registered under the Securities Act
or have been registered or qualified under the securities laws of any state, the Company at its discretion may impose restrictions upon the sale, pledge or other transfer of such Shares (including the placement of appropriate legends on stock
certificates or the imposition of stop-transfer instructions) if, in the judgment of the Company, such restrictions are necessary or desirable in order to achieve compliance with the Securities Act, the securities laws of any state or any other law.

  
 (b) Market Stand-Off. In connection with any
underwritten public offering by the Company of its equity securities pursuant to an effective registration statement filed under the Securities Act, including the Company’s initial public offering, the Optionee or a Transferee shall not
directly or indirectly sell, make any short sale of, loan, hypothecate, pledge, offer, grant or sell any option or other contract for the purchase of, purchase any option or other contract for the sale of, or otherwise dispose of or transfer, or
agree to engage in any of the foregoing transactions with respect to, any Shares acquired under this Agreement without the prior written consent of the Company or its underwriters. Such restriction (the “Market Stand-Off”) shall be 

  

 9 

 
in effect for such period of time following the date of the final prospectus for the offering as may be requested by the Company or such underwriters. In no
event, however, shall such period exceed 180 days. The Market Stand-Off shall in any event terminate two years after the date of the Company’s initial public offering. In the event of the declaration of a stock dividend, a spin-off, a stock
split, an adjustment in conversion ratio, a recapitalization or a similar transaction affecting the Company’s outstanding securities without receipt of consideration, any new, substituted or additional securities which are by reason of such
transaction distributed with respect to any Shares subject to the Market Stand-Off, or into which such Shares thereby become convertible, shall immediately be subject to the Market Stand-Off. In order to enforce the Market Stand-Off, the Company may
impose stop-transfer instructions with respect to the Shares acquired under this Agreement until the end of the applicable stand-off period. The Company’s underwriters shall be beneficiaries of the agreement set forth in this Subsection (b).
This Subsection (b) shall not apply to Shares registered in the public offering under the Securities Act, and the Optionee or a Transferee shall be subject to this Subsection (b) only if the directors and officers of the Company are subject to
similar arrangements. 
  
 (c) Investment Intent at Grant.
The Optionee represents and agrees that the Shares to be acquired upon exercising this option will be acquired for investment, and not with a view to the sale or distribution thereof. 
  
 (d) Investment Intent at Exercise. In the event that the sale of Shares under the Plan is not registered under the
Securities Act but an exemption is available which requires an investment representation or other representation, the Optionee shall represent and agree at the time of exercise that the Shares being acquired upon exercising this option are being
acquired for investment, and not with a view to the sale or distribution thereof, and shall make such other representations as are deemed necessary or appropriate by the Company and its counsel. 
  
 (e) Legends. All certificates evidencing Shares purchased under this
Agreement shall bear the following legend: 
  
 “THE SHARES
REPRESENTED HEREBY MAY NOT BE SOLD, ASSIGNED, TRANSFERRED, ENCUMBERED OR IN ANY MANNER DISPOSED OF, EXCEPT IN COMPLIANCE WITH THE TERMS OF A WRITTEN AGREEMENT BETWEEN THE COMPANY AND THE REGISTERED HOLDER OF THE SHARES (OR THE PREDECESSOR IN
INTEREST TO THE SHARES). SUCH AGREEMENT GRANTS TO THE COMPANY CERTAIN RIGHTS OF FIRST REFUSAL UPON AN ATTEMPTED TRANSFER OF THE SHARES AND CERTAIN REPURCHASE RIGHTS UPON TERMINATION OF SERVICE WITH THE COMPANY. THE SECRETARY OF THE COMPANY WILL UPON
WRITTEN REQUEST FURNISH A COPY OF SUCH AGREEMENT TO THE HOLDER HEREOF WITHOUT CHARGE.” 
  
 All certificates evidencing Shares purchased under this Agreement in an unregistered transaction shall bear the following legend (and such other restrictive legends as are required or deemed advisable under the
provisions of any applicable law): 
  
 “THE SHARES
REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, AND MAY NOT BE SOLD, PLEDGED, OR OTHERWISE TRANSFERRED WITHOUT AN EFFECTIVE REGISTRATION THEREOF UNDER SUCH ACT OR AN OPINION OF COUNSEL, SATISFACTORY TO THE
COMPANY AND ITS COUNSEL, THAT SUCH REGISTRATION IS NOT REQUIRED.” 
  

 10 

 (f) Removal of Legends. If, in the opinion of the Company and its counsel, any legend placed on a
stock certificate representing Shares sold under this Agreement is no longer required, the holder of such certificate shall be entitled to exchange such certificate for a certificate representing the same number of Shares but without such legend.

  
 (g) Administration. Any determination by the Company
and its counsel in connection with any of the matters set forth in this Section 11 shall be conclusive and binding on the Optionee and all other persons. 
  
 SECTION 12. ADJUSTMENT OF SHARES. 
  
 In the event of any transaction described in Section 8(a) of the Plan, the terms of this option (including, without limitation, the number and kind of
Shares subject to this option and the Exercise Price) shall be adjusted as set forth in Section 8(a) of the Plan. In the event that the Company is a party to a merger or consolidation, this option shall be subject to the agreement of merger or
consolidation, as provided in Section 8(b) of the Plan. 
  
 SECTION 13.
MISCELLANEOUS PROVISIONS. 
  
 (a) Rights as a Stockholder.
Neither the Optionee nor the Optionee’s representative shall have any rights as a stockholder with respect to any Shares subject to this option until the Optionee or the Optionee’s representative becomes entitled to receive such Shares
by filing a notice of exercise and paying the Purchase Price pursuant to Sections 4 and 5. 
  
 (b) No Retention Rights. Nothing in this option or in the Plan shall confer upon the Optionee any right to continue in Service for any period of specific duration or interfere with or otherwise restrict in any
way the rights of the Company (or any Parent or Subsidiary employing or retaining the Optionee) or of the Optionee, which rights are hereby expressly reserved by each, to terminate his or her Service at any time and for any reason, with or without
cause. 
  
 (c) Notice. Any notice required by the terms of
this Agreement shall be given in writing. It shall be deemed effective upon (i) personal delivery, (ii) deposit with the United States Postal Service, by registered or certified mail, with postage and fees prepaid or (iii) deposit with Federal
Express Corporation, with shipping charges prepaid. Notice shall be addressed to the Company at its principal executive office and to the Optionee at the address that he or she most recently provided to the Company in accordance with this Subsection
(c). 
  
 (d) Entire Agreement. The Notice of Stock Option
Grant, this Agreement and the Plan constitute the entire contract between the parties hereto with regard to the subject matter hereof. They supersede any other agreements, representations or understandings (whether oral or written and whether
express or implied) which relate to the subject matter hereof. 
  

 11 

 (e) Choice of Law. This Agreement shall be governed by, and construed in accordance with, the laws
of the State of California, as such laws are applied to contracts entered into and performed in such State. 
  
 SECTION 14. DEFINITIONS. 
  
 (a) “Agreement” shall mean this Stock Option Agreement. 
  
 (b) “Board of Directors” shall mean the Board of Directors of the Company, as constituted from time to time or, if a Committee has been appointed, such Committee. 
  
 (c) “Code” shall mean the Internal Revenue Code of 1986, as
amended. 
  
 (d) “Committee” shall mean a
committee of the Board of Directors, as described in Section 2 of the Plan. 
  
 (e) “Company” shall mean R4 Global Services, Inc., a California corporation. 
  
 (f) “Consultant” shall mean a person who performs bona fide services for the Company, a Parent or a Subsidiary as a consultant or
advisor, excluding Employees and Outside Directors. 
  
 (g)
“Date of Grant” shall mean the date specified in the Notice of Stock Option Grant, which date shall be the later of (i) the date on which the Board of Directors resolved to grant this option or (ii) the first day of the
Optionee’s Service. 
  
 (h) “Disability”
shall mean that the Optionee is unable to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment. 
  

(i) “Employee” shall mean any individual who is a common-law employee of the Company, a Parent or a Subsidiary. 
  
 (j) “Exercise Price” shall mean the amount for which one
Share may be purchased upon exercise of this option, as specified in the Notice of Stock Option Grant. 
  
 (k) “Fair Market Value” shall mean the fair market value of a Share, as determined by the Board of Directors in good faith. Such
determination shall be conclusive and binding on all persons. 
  
 (l) “Immediate Family” shall mean any child, stepchild, grandchild, parent, stepparent, grandparent, spouse, sibling, mother-in-law, father-in-law, son-in-law, daughter-in-law, brother-in-law or sister-in-law and shall
include adoptive relationships. 
  

 12 

 (m) “ISO” shall mean an employee incentive stock option described in Section 422(b) of
the Code. 
  
 (n) “Notice of Stock Option Grant”
shall mean the document so entitled to which this Agreement is attached. 
  
 (o) “NSO” shall mean a stock option not described in Sections 422(b) or 423(b) of the Code. 
  
 (p) “Optionee” shall mean the person named in the Notice of Stock Option Grant. 
  
 (q) “Outside Director” shall mean a member of the Board of
Directors who is not an Employee. 
  
 (r) “Parent”
shall mean any corporation (other than the Company) in an unbroken chain of corporations ending with the Company, if each of the corporations other than the Company owns stock possessing 50% or more of the total combined voting power of all
classes of stock in one of the other corporations in such chain. 
  
 (s) “Plan” shall mean the R4 Global Services, Inc. 2003 Stock Plan, as in effect on the Date of Grant. 
  
 (t) “Purchase Price” shall mean the Exercise Price multiplied by the number of Shares with respect to which this option is being
exercised. 
  
 (u) “Repurchase Period” shall mean
a period of 90 consecutive days commencing on the date when the Optionee’s Service terminates for any reason, including (without limitation) death or disability. 
  
 (v) “Restricted Share” shall mean a Share that is subject to the Right of Repurchase. 
  
 (w) “Right of First Refusal” shall mean the Company’s
right of first refusal described in Section 8. 
  
 (x)
“Right of Repurchase” shall mean the Company’s right of repurchase described in Section 7. 
  
 (y) “Securities Act” shall mean the Securities Act of 1933, as amended. 
  
 (z) “Service” shall mean service as an Employee, Outside Director or Consultant. 
  
 (aa) “Share” shall mean one share of Stock, as adjusted in
accordance with Section 8 of the Plan (if applicable). 
  

 13 

 (bb) “Stock” shall mean the Common Stock of the Company, with a par value of $0.0001 per
Share. 
  
 (cc) “Subsidiary” shall mean any
corporation (other than the Company) in an unbroken chain of corporations beginning with the Company, if each of the corporations other than the last corporation in the unbroken chain owns stock possessing 50% or more of the total combined voting
power of all classes of stock in one of the other corporations in such chain. 
  
 (dd) “Transferee” shall mean any person to whom the Optionee has directly or indirectly transferred any Share acquired under this Agreement. 
  
 (ee) “Transfer Notice” shall mean the notice of a proposed
transfer of Shares described in Section 8. 
  

 14 

 R4 GLOBAL SERVICES, INC. 2003 STOCK
PLAN 
 NOTICE OF STOCK OPTION EXERCISE

  
 You must sign this Notice on Page 3 before submitting
it to the Company. 
  
 OPTIONEE
INFORMATION: 
  

					
	 Name:

	 	 	 	 Social Security Number:

			
	 Address:

	 	 	 	 Employee Number:

			
	  

	 	 	 	 

  
 OPTION
INFORMATION: 
  

					
	 Date of Grant:
                        
  
 Exercise Price per Share: $            
	 	 	  	 Type of Stock Option:
  
  ̈        Nonstatutory (NSO)
  
  ̈        Incentive (ISO)

		
	Total number of shares of Common Stock of R4 Global Services, Inc. (the “Company”) covered by option:
                    	  	 

  
 EXERCISE
INFORMATION: 
  
 Number of shares of Common Stock of the
Company for which option is being exercised now:                      (These shares are referred to below as the “Purchased
Shares.”) 
  
 Total Exercise Price for the Purchased Shares: $
                     
  
 Form of payment enclosed [check all that apply]: 
  

	 ̈	Check for $ payable to “R4 Global Services, Inc.” 

  

	 ̈	Certificate(s) for                      shares of Common Stock of the
Company that I have owned for at least six months. (These shares will be valued as of the date this notice is received by the Company.) 

  

	 ̈	Attestation Form covering                      shares of Common Stock of
the Company. (These shares will be valued as of the date this notice is received by the Company.) 

  
 Name(s) in which the Purchased Shares should be registered [please review the attached explanation of the available forms of ownership, and then check one
box]: 
  

					
	  ̈
	 	In my name only	 	My spouse’s name (if applicable):
			
	  ̈
	 	In the names of my spouse and myself as community property	 	  

	  ̈
	 	In the names of my spouse and myself as joint tenants with the right of survivorship	 	 Full legal name of revocable trust:
  

	  ̈
	 	 In the name of an eligible revocable trust 
 [requires Stock Transfer Agreement]
	 	  

  

			
	The certificate for the Purchased Shares should be sent to the following address:	 	  

  

  

  

  
 REPRESENTATIONS
AND ACKNOWLEDGMENTS OF THE OPTIONEE: 
  

	1.	I represent and warrant to the Company that I am acquiring and will hold the Purchased Shares for investment for my account only, and not with a view to, or for resale in connection
with, any “distribution” of the Purchased Shares within the meaning of the Securities Act of 1933, as amended (the “Securities Act”). 

  

	2.	I understand that the Purchased Shares have not been registered under the Securities Act by reason of a specific exemption therefrom and that the Purchased Shares must be held
indefinitely, unless they are subsequently registered under the Securities Act or I obtain an opinion of counsel (in form and substance satisfactory to the Company and its counsel) that registration is not required. 

  

	3.	I acknowledge that the Company is under no obligation to register the Purchased Shares. 

  

	4.	I am aware of the adoption of Rule 144 by the Securities and Exchange Commission under the Securities Act, which permits limited public resales of securities acquired in a
non-public offering, subject to the satisfaction of certain conditions. These conditions include (without limitation) that certain current public information about the issuer is available, that the resale occurs only after the holding period
required by Rule 144 has been satisfied, that the sale occurs through an unsolicited “broker’s transaction” and that the amount of securities being sold during any three-month period does not exceed specified limitations. I understand
that the conditions for resale set forth in Rule 144 have not been satisfied and that the Company has no plans to satisfy these conditions in the foreseeable future. 

  

	5.	I will not sell, transfer or otherwise dispose of the Purchased Shares in violation of the Securities Act, the Securities Exchange Act of 1934, or the rules promulgated thereunder,
including Rule 144 under the Securities Act. 

  

	6.	I acknowledge that I have received and had access to such information as I consider necessary or appropriate for deciding whether to invest in the Purchased Shares and that I had an
opportunity to ask questions and receive answers from the Company regarding the terms and conditions of the issuance of the Purchased Shares. 

  

	7.	I am aware that my investment in the Company is a speculative investment that has limited liquidity and is subject to the risk of complete loss. I am able, without impairing my
financial condition, to hold the Purchased Shares for an indefinite period and to suffer a complete loss of my investment in the Purchased Shares. 

  

 2 

	8.	I acknowledge that the Purchased Shares remain subject to the Company’s right of first refusal and the market stand-off (sometimes referred to as the “lock-up”) and
may remain subject to the Company’s right of repurchase at the exercise price, all in accordance with the applicable Notice of Stock Option Grant and Stock Option Agreement. 

  

	9.	I acknowledge that I am acquiring the Purchased Shares subject to all other terms of the Notice of Stock Option Grant and Stock Option Agreement. 

  

	10.	I acknowledge that I have received a copy of the Company’s explanation of the forms of ownership available for my Purchased Shares. I acknowledge that the Company has
encouraged me to consult my own adviser to determine the form of ownership that is appropriate for me. In the event that I choose to transfer my Purchased Shares to a trust, I agree to sign a Stock Transfer Agreement. In the event that I choose to
transfer my Purchased Shares to a trust that does not satisfy the requirements described in the attached explanation (i.e. a trust that is not an eligible revocable trust), I also acknowledge that the transfer will be treated as a
“disposition” for tax purposes. As a result, the favorable ISO tax treatment will be unavailable and other unfavorable tax consequences may occur. 

  

	11.	I acknowledge that I have received a copy of the Company’s explanation of the federal income tax consequences of an option exercise and the tax election under section 83(b) of
the Internal Revenue Code. In the event that I choose to make a section 83(b) election, I acknowledge that it is my responsibility—and not the Company’s responsibility—to file the election in a timely manner, even if I ask the Company
or its agents to make the filing on my behalf. I acknowledge that the Company has encouraged me to consult my own adviser to determine the tax consequences of acquiring the Purchased Shares at this time. 

  

	12.	I agree to seek the consent of my spouse to the extent required by the Company to enforce the foregoing. 

  

			
	SIGNATURE:	 	DATE:
	  
  
  

	 	  
  
  

  

 3

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