Document:

<PAGE>

                                                                   EXHIBIT 10.14

                             EMPLOYMENT AGREEMENT
                             --------------------

THIS AGREEMENT made as of this 14th day of April, 1997

B E T W E E N:

                                DALE de FREITAS
                  (hereinafter referred to as the "Employee")

                                                            OF THE FIRST PART

                                    - and -

                          IRONSIDE TECHNOLOGIES INC.
                  (hereinafter referred to as the "Employer")

                                                            OF THE SECOND PART

          WHEREAS the Employer wishes to have the benefit of the Employee's
knowledge and experience as a full-time employee;

          AND WHEREAS the Employer and the Employee are desirous of entering
into an employment relationship for their mutual benefit;

          AND WHEREAS the Employer and the Employee have agreed that the terms
and conditions of the employment relationship shall be as set out herein;

          NOW THEREFORE in consideration of the terms, conditions, covenants and
obligations herein contained (the adequacy of which is hereby acknowledged by
each of the parties), the parties hereto have agreed and do hereby agree as
follows:
<PAGE>

                                      -2-

                           ARTICLE ONE - DEFINITION
                           ------------------------

1.01      "Just Cause" means (i) wilful failure of the Employee to properly
carry out his duties after written notice by the Employer of the failure to do
so and an opportunity for the Employee to correct the same within a reasonable
time from the date of receipt of such written notice from the Employer; or (ii)
theft, fraud or material dishonesty or misconduct by the Employee involving the
property or affairs of the Employer or the carrying out of the Employee's
duties; or (iii) any material breach of the obligations of the Employee pursuant
to this Agreement; or (iv) cause as determined by a Canadian court of competent
jurisdiction.

                       ARTICLE TWO - SCOPE OF EMPLOYMENT
                       ---------------------------------

2.01      Employment: The Employer hereby agrees to employ the Employee and the
          ----------
Employee hereby accepts such employment on a full time basis in the position of
Vice-President - Operations, upon the terms and conditions set forth in this
Agreement.

2.02      Duties and Responsibilities: The duties and responsibilities of the
          ---------------------------
Employee shall consist of establishing a business plan, monitoring that plan,
and establishing processes on behalf of the Employer to ensure that the Employer
is efficient and effective. More specifically, the duties and responsibilities
of the Employee shall consist of the following:

          (i)  developing and implementing business plans and processes on
               behalf of the Employer with a view to increasing revenues, profit
               and competitive advantage, and

          (ii) establishing the necessary fiduciary controls on behalf of the
               Employer with a view to increasing revenues and profit,
<PAGE>

                                      -3-

and such other duties and responsibilities as may be assigned to him from time
to time by the Employer.  In addition, the Employee acknowledges and agrees that
the Employer shall retain the sole discretion to amend the Employee's job
description from time to time during the term of this Agreement.

2.03      Full and Faithful Service: The Employee shall devote to the business
          -------------------------
and affairs of the Employer all of his working time, attention and ability to
carry out the duties of his position and will ensure that he is not, at any
time, engaged in conduct that would constitute a conflict with the interests of
the Employer. The Employee agrees that he will, in the performance of his
duties, promote the interest, business and reputation of the Employer and shall
perform all such duties as are essential or conducive to the efficient
management thereof in accordance with the rules and policies of the Employer.

2.04      Acknowledgement: The Employee acknowledges that the effective
          ---------------
performance of his duties requires the highest level of integrity and the
Employer's complete confidence in the Employee's relationship with other
employees of the Employer and with all persons dealt with in the course of his
employment. The Employee shall diligently, faithfully and honestly serve the
Employer during the continuance of his employment hereunder and shall use his
best efforts to promote the interests of the Employer.
<PAGE>

                                      -4-

                      ARTICLE THREE - TERM OF EMPLOYMENT
                      ----------------------------------

3.01      Term Period: The term of employment created herein shall be for an
          -----------
indefinite period commencing on the execution of this Agreement, unless this
Agreement is terminated earlier by either of the parties in accordance with the
provisions set out herein.

                          ARTICLE FOUR - COMPENSATION
                          ---------------------------

4.01      Base Salary: As remuneration for his services hereunder, the Employee
          -----------
shall be paid a base salary (the "Base Salary") at the rate of Cdn. $150,000.00
per annum, less all applicable statutory deductions, which Base Salary shall be
paid in arrears and in equal bi-weekly installments.

4.02      Incentive Compensation: The Employee shall be entitled to participate
          ----------------------
in the Employer's Annual Bonus compensation plan, a copy of which is attached
hereto as Schedule "A" (the "Bonus Compensation Plan").

4.03      Benefits: The Employee shall be entitled to participate in the
          --------
employee benefit plans and programs which are generally made available to
employees of the Employer from time to time.

4.04      Stock Option Plan: Subject to the discretion of the Employer, the
          -----------------
Employee shall be permitted to participate in any stock option plan that is
established by the Employer.

4.05      Vacation: The Employee shall be entitled to three (3) weeks vacation
          --------
leave during each full year that this Agreement is in effect at the Base Salary
provided for in Section 4.01 herein.  Such vacation to be taken at such time or
times as the Employer may determine having regard to the business and
undertaking of the
<PAGE>

                                      -5-

Employer and having regard to the dates requested by the Employee. In the event
that the Employee's employment is terminated, the Employee shall be entitled to
a pro-rated vacation leave with pay for the portion of the year that he has been
actively employed. During the initial year of the Employee's employment with the
Employer, his vacation leave shall be pro-rated to the date on which he
commenced employment with the Employer.

4.06      Expenses: The Employee shall be reimbursed for all reasonable pre-
          --------
authorized travel, business and entertainment expenses incurred by him in the
performance of his duties hereunder, subject to such limits as may be
established by the Employer and revised by it from time to time. As a condition
to the reimbursement of such expenses, the Employee shall furnish to the
Employer receipts for expenses incurred.

                   ARTICLE FIVE - TERMINATION OF EMPLOYMENT
                   ----------------------------------------

5.01      Termination by Employer: This Agreement, and the employment
          -----------------------
contemplated hereunder, may be terminated in the following manner and in the
following circumstances:

     (a)  by the Employer, at any time, for Just Cause, in which case the
          employment of the Employee and this Agreement shall terminate
          immediately upon written notice from the Employer to the Employee. In
          the event of any termination for Just Cause, the Employee shall be
          entitled to receive any outstanding Base Salary and vacation pay which
          has accrued to the effective date of such termination. Upon receipt of
          such notice by the Employee, the Employer shall be under no further
          obligation to provide the Employee with pay in lieu of reasonable
          notice, severance pay or termination pay whether under statute or at
          common law;
<PAGE>

                                      -6-

     (b)  upon the death of the Employee, in which case the employment of the
          Employee and this Agreement shall terminate on the date of the
          Employee's death. In the event of such termination, all outstanding
          Base Salary and vacation pay which has accrued to the effective date
          of termination shall be paid to the Employee's estate; and

     (c)  by the Employer, within the first three (3) years of service, by
          providing the Employee with the greater of (i) nine (9) months written
          notice of termination of employment, or pay in lieu thereof; or (ii)
          written notice of termination of employment, or pay in lieu thereof,
          and severance pay if applicable, in accordance with the relevant
          provisions of the Employment Standards Act (Ontario) in effect on the
          date such notice is given to the Employee of his termination. Upon
          receipt of such notice, or pay in lieu thereof (and severance pay if
          applicable), by the Employee, the Employer shall be under no further
          obligation to the Employee.

     (d)  by the Employer, after the first three (3) years of service, by
          providing the Employee with the greater of (i) eighteen (18) months'
          written notice of termination of employment, or pay in lieu thereof;
          or (ii) written notice of termination of employment, or pay in lieu
          thereof, and severance pay, if applicable, in accordance with the
          relevant provisions of the Employment Standards Act (Ontario) in
          effect on the date such notice is given to the Employee of his
          termination. Upon receipt of such notice, or pay in lieu thereof (and
          severance pay if applicable), by the Employee, the Employer shall be
          under no further obligation to the Employee.

5.02      Termination by Employee: This Agreement and the employment
          -----------------------
contemplated hereunder may be terminated by the Employee for any reason and at
any time by providing to the Employer two (2) weeks notice in writing of his
termination of employment. The Employee shall be entitled to receive all Base
Salary and vacation pay which accrues to the effective date of such termination.

<PAGE>

                                      -7-

5.03      Release of Claims: If any of the events referred to in Sections 5.01
          -----------------
or 5.02 occur, this Agreement and the employment of the Employee shall be wholly
terminated except in respect of the Employee's obligations pursuant to Sections
6 and 7 and the Employer's rights pursuant to Section 8 which shall survive such
termination and continue in full force and effect. Upon any such termination,
the Employee shall have no claim against the Employer for damages, wages, bonus,
termination pay, severance pay, pay in lieu of notice of termination, statutory
or otherwise, except in respect of payment of remuneration earned, due and owing
to the effective date of termination.

5.04    Reasonableness: The parties hereto acknowledge and agree that there are
        --------------
no implied rights whatsoever with respect to the termination of this Agreement
and the employment contemplated hereunder. The parties further acknowledge and
agree that if the payment referred to in Subsection 5.01(c) is made, it
constitutes a reasonable estimate of the damages that might be suffered by the
Employee for early termination of this Agreement, said amount being liquidated
damages and not a penalty.
<PAGE>

                                      -8-

                         ARTICLE SIX - CONFIDENTIALITY
                         -----------------------------

6.01      Confidential Information:  The Employee acknowledges that during the
          ------------------------
course of his employment, the Employee will be exposed to secret and
confidential business information belonging to the Employer, its affiliates and
associates which gives it a commercial advantage over others.  Except as may be
required by law, the Employee agrees to not use, directly or indirectly, for his
own account or for the account of any person, firm, corporation or other entity
or disclose to any person, firm, corporation or other entity, any of the
Employer's or its affiliates' or its associates' proprietary information
disclosed or entrusted to him or developed or generated by him in the
performance of his duties hereunder, including but not limited to, information
relating to the Employer's and/or its affiliates' and/or its associates'
organizational structure, operations, business plans, technical projects,
pricing data, business costs, research data results, inventions, trade secrets,
customers lists, customer prices or other work produced, developed by or for the
Employer or its affiliates or its associates, whether on the premises of the
Employer or elsewhere.

6.02      Exceptions:  The provisions of Section 6.01 shall not apply to any
          ----------
proprietary, confidential or secret information which is, at the commencement of
the term of this Agreement or at some later date, publicly known under
circumstances involving no breach of this Agreement or is lawfully and in good
faith made available to the Employee without restrictions as to disclosure to a
third party.

6.03      Property and Documents:  The Employee acknowledges, understands and
          ----------------------
agrees that all memoranda, notes, records, charts, formulae, client lists, price
lists, marketing plans, office products including, but not limited to, personal
computers, fax machines, printers and photocopiers, financial information and
other documents made, received, held or used by the Employee during the course
of his employment shall be the property of the Employer and shall be delivered
by the Employee to the Employer upon request at any time during the course of
employment or on termination of employment as hereinbefore provided.  The
Employee
<PAGE>

                                      -9-

acknowledges and agrees that he shall not retain any copies of such
documentation without the written consent of the Employer. With respect to all
confidential information and other documents of the Employer held by the
Employee, the Employee acknowledges that he is in a position of trust and
subject to a fiduciary duty to use the information only in the interests of the
Employer and its business.

6.04      Inventions and Improvements:  Any and all inventions and improvements
          ---------------------------
which the Employee may conceive or make, during the period of his employment,
relating to or in any way appertaining to or connected with any of the matters
which have been, are or may become the subject of the Employer's investigations,
or which the Employer has been, is or may become interested, including, but not
limited to, product design, computer software or technology, shall be the sole
and exclusive property of the Employer, and the Employee will, whenever
requested by the Employer, execute any and all applications, assignments and
other instruments which the Employer shall deem necessary in order to apply for
and obtain Letters of Patent or Copyrights of Canada or foreign countries for
the inventions or improvements, and in order to assign and convey to the
Employer all sole and exclusive right, title and interest in and to the
inventions or improvements, all expenses in connection with them to be borne by
the Employer.

                       ARTICLE SEVEN - NON-SOLICITATION
                       --------------------------------

7.01      Non-Solicitation:  The Employee acknowledges that by reason of his
          ----------------
employment with the Employer, he will or may develop a close working
relationship with the Employer's customers and clients, gain a knowledge of the
Employer's methods of operation and acquire and be exposed to confidential
materials and information, all of which would cause irreparable harm and injury
to the Employer if made available to a competitor or used for competitive
purposes.  Accordingly, the Employee agrees that:

          (a)  the Employee shall not, for any reason, directly or indirectly,
<PAGE>

                                      -10-

               without the prior written consent of the Employer, either during
               the term of this Agreement or for a period of one (1) year
               following the termination of this Agreement, regardless of how
               that termination should occur, solicit or otherwise attempt to
               contact any client, customer, or competitor or potential client,
               customer, or competitor of the Employer which was serviced or
               solicited by the Employer during the term of this Agreement, for
               the purpose of selling any products or services to that client,
               customer or competitor, or for purposes of soliciting orders for
               any products or services from that client or customer, where such
               products or services are the same as or substantially similar to
               or in any way competitive with the products or services sold by
               the Employer at the time of termination of this Agreement.

7.02      Reasonableness and Severability:  The parties to this Agreement
          -------------------------------
acknowledge and agree that the scope of these covenants are, in all respects,
and particularly in respect of time and subject matter no more than what is
reasonably required to protect the Employer's interest.  The parties to this
Agreement further agree that if any limitation or provision contained in these
covenants are determined to be void or unenforceable in whole or in part, it
shall not be deemed to affect or impair the validity of any other covenant or
provision hereof.

                       ARTICLE EIGHT - INJUNCTIVE RELIEF
                       ---------------------------------

8.01      Injunctive Relief:  The Employee acknowledges and agrees that in the
          -----------------
event of any violation of the covenants provided for in Sections 6 and 7, the
Employer shall be entitled as a matter of course to injunctive relief in
addition and without prejudice to any other remedy the Employer may have at law.

                            ARTICLE NINE - GENERAL
                            ----------------------
<PAGE>

                                      -11-

9.01      Headings:  The division of this Agreement into Articles and Sections
          --------
and the insertion of headings are for the convenience of reference only and
shall not affect the construction or interpretation of this Agreement.

9.02      Enurement:  This Agreement shall enure to the benefit of and be
          ---------
binding upon the heirs, executors, administrators and legal personal
representatives of the Employee and the successors and permitted assigns of the
Employer, respectively.

9.03      Entire Agreement:  This Agreement constitutes the entire agreement
          ----------------
between the parties with respect to the subject matter hereof and cancels and
supersedes any prior understandings and agreements between the parties hereto
with respect thereto.  There are no representations, warranties, terms,
conditions, undertakings or collateral agreements, express, implied or statutory
between the parties other than as expressly set forth in this Agreement.

9.04      Amendments:  No amendments to this Agreement shall be valid or binding
          ----------
unless set forth in writing and duly executed by both of the parties hereto.  No
waiver of any breach of any provision of this Agreement shall be effective or
binding unless made in writing and signed by the party purporting to give the
same and unless otherwise provided in the written waiver, shall be limited to
the specific breach waived.

9.05      Invalidity:  If any provision of this Agreement is determined to be
          ----------
invalid or unenforceable in whole or in part, such invalidity or
unenforceability shall attach only to such provision or part thereof and the
remaining part of such provision and all other provisions hereof shall continue
in full force and effect.

9.06      Further Assurances:  The parties shall do all such further acts and
          ------------------
things and provide all such assurances and deliver all such documents in writing
as
<PAGE>

                                      -12-

may be required from time to time in order to fully carry out the terms,
provisions and intent of this Agreement.

9.07      Notice:  Any demand, notice or other communication to be given in
          ------
connection with this Agreement shall be in writing and given by delivery or
sending it by telecopy or other similar form of communication addressed:

               To the Employer:
               ---------------
               Ironside Technologies Inc.
               111 Granton Drive
               Suite 220
               Richmond Hill, Ontario
               L4B 1L5

               Tel: (905) 771-8599
               Fax: (905) 771-7183
               Attention: Bill Lipsin

               To the Employee:
               ---------------
               Dale de Freitas
               43 Vradenberg Dr.
               Scarborough, Ont.
               M1T 1M5

Any such notice, direction or other instrument given as aforesaid shall be
deemed to have been effectively given, if sent by telecopier or other similar
form of telecommunications on the next business day following such transmission
or, if delivered, to have been received on the date of such delivery.  Any party
may change its address for service from time to time by notice given in
accordance with the foregoing and any subsequent notice shall be sent to the
party at its changed address.

9.10      Jurisdiction:  This Agreement shall be governed by and construed in
          ------------
accordance with the laws of the Province of Ontario.

          IN WITNESS WHEREOF this Agreement has been executed by the parties
hereto on the date first above written.
<PAGE>

                                      -13-

SIGNED, SEALED and DELIVERED
in the presence of:

                                    /s/ Dale de Freitas
_____________________________       _____________________________________
                                    DALE de FREITAS

                                    IRONSIDE TECHNOLOGIES INC.

                                    By: /s/ William B. Lipsin
                                        _________________________________

                                    By: /s/ Dale de Freitas
                                        _________________________________
<PAGE>

                                 SCHEDULE "A"

       BONUS COMPENSATION PLAN - FY98 (April 14, 1997 to March 31, 1998)
       -----------------------------------------------------------------

EMPLOYEE NAME:                Dale de Freitas

EFFECT DATE:                  April 14, 1997

JOB TITLE:                    Vice-President, Operations

Bonus Compensation will be paid based on meeting the revenue & profit milestones
that have been set out and agreed to by the Vice-President, Operations and the
President and Chief Executive Officer of Ironside Technologies Inc.

          For the purposes of this Bonus Compensation Plan, the following terms
have the following meanings:

          "Revenue Milestones" - means gross revenue;

          "Profit Milestones" - means net income before taxes

          "Internal Milestones" - means Budget as agreed to by Ironside
President & CEO

          "Bonus" - means any amounts earned by the Employee in accordance with
this Bonus Compensation Plan and are calculated in accordance with the bonus
incentive chart set forth below.

          Quarter      Revenue Target                  Bonus Payment
          -------      --------------                  -------------

          Q1           $   52,000 Cdn        =         $  5,000 Cdn
          Q2           $1,100,000 Cdn        =         $ 10,000 Cdn
          Q3           $2,400,000 Cdn        =         $ 15,000 Cdn
          Q4           $3,200,000 Cdn        =         $ 20,000 Cdn

          Meet internal revenue/profit milestones   =  $25,000 Cdn
          ---------------------------------------
          Revenue Target $12,200,000 Cdn
          Profit Target  $ 1,250,000 Cdn

          Meet focus objectives as outlined in GROE  = $25,000 Cdn
          -----------------------------------------<PAGE>
                                                                   Exhibit 10.15

                      SOFTWARE LICENSE AND OEM AGREEMENT

     This SOFTWARE LICENSE AND OEM AGREEMENT (the "Agreement") is entered into
as of February 2, 2000 between Delano Technology Corporation, an Ontario
      ----------------
corporation having its principal place of business at 40 West Wilmot St.,
Richmond Hill, Ontario, L4B 1H8, (hereafter "Delano") and Ironside Technologies
Inc. a Yukon corporation, including its subsidiaries (hereafter "OEM"), having
its principal place of business at 500 Hood Road, Suite 400, Markham, Ontario
L3R 0P6 ("Shipping Address").

     WHEREAS, Delano is a software developer and has developed certain Software
which it desires to distribute.

     WHEREAS, OEM wishes to acquire a license to use Delano's Software for the
purposes set out in this Agreement and also to be appointed as an Authorized OEM
so it may make the Software available to OEM's customers under the terms and
conditions of this Agreement.

     NOW, THEREFORE, in consideration of the mutual covenants and conditions
contained herein, the parties agree as follows:

     1.  DEFINITIONS

     The following terms have the defined meaning when used in this Agreement:

     (a)  "Documentation" shall mean the documents or other information
          pertaining to the Software, which items are provided to End Users in
          combination with the Software.

     (b)  "Effective Date" means the day the last of the parties hereto signs
          this Agreement.

     (c)  "End User" shall mean any person or entity who acquires a license to
          use the Software for his or her own use or, if an entity, for its
          internal use, rather than for purpose of redistribution.

     (d)  "Ironside Module(s)" means a software application developed by OEM
          which incorporates the Software. Such Ironside Module(s) shall be
          developed either solely or in collaboration with Delano or other third
          parties in accordance with this Agreement. Ironworks Customer
          Interaction Module is an example of an Ironside Module.

     (e)  "Software" shall mean the executable object code of the Delano
          proprietary software product(s), and all applicable Documentation,
          Updates, and Upgrades to the Software, set out in the then current
          version of Exhibit A, from time to time.

     (f)  "Territory" means the territory in which the OEM is authorized to
          engage in redistribution of the Software as described in Exhibit A.

     (g)  "Unit" means one copy of a respective Delano software program in
          object code form, Documentation, and other related materials, if any,
          supplied to OEM in a commercial package by Delano.

     (h)  "Update" shall mean a replacement of all or a portion of the Software
          that is primarily intended to fix an error or deficiency in the
          Software.
<PAGE>

     (i)  "Upgrade" shall mean a replacement of all or a portion of the Software
          that is primarily intended to add functionality or performance to the
          Software, for which a separate or additional charge is made to the End
          User and which is made generally available.

     2.   GRANT OF RIGHTS, APPOINTMENT AND TERM.

     (a)  Delano hereby grants to OEM a perpetual, non-exclusive, non-
          transferable license to use the Software, for the purposes of
          demonstrations, design, developing and testing of the Ironside
          Module(s) to be licensed to End Users in conjunction with the
          Software, in accordance with the terms, conditions and any
          restrictions set out in this Agreement and, in particular, Exhibit A.
          Delano grants to OEM the worldwide, non-exclusive rights to market,
          sell and distribute the Software directly and through multiple tiers
          of distribution (as described in Exhibit A). Delano agrees to provide
          OEM with sufficient numbers of demonstration copies of Software to
          enable OEM and its resellers to exercise the rights granted herein.
          OEM agrees to be a vendor reference account for Delano. Each of the
          parties will allow the other party to identify each other as a
          technology partner.

     (b)  Subject to the terms and conditions set forth herein (and, in
          particular, Exhibit A), Delano hereby appoints OEM and OEM hereby
          accepts appointment as a non-exclusive Authorized OEM of the Software.

     (c)  Delano and OEM may mutually agree to amend Exhibit A from time to
          time, and the amendments will be effective upon mutual execution by
          Delano and OEM. Future Software are deemed added to this Agreement at
          such time as they are added to the current Exhibit A.

     (d)  The term of this Agreement shall commence on the Effective Date and
          continue for two (2) years thereafter. OEM shall have the option to
          renew the Agreement on terms substantially similar to those contained
          herein for additional one-year periods by providing written notice to
          Delano within sixty (60) days of expiration.

     (e)  A current copy of the source code for the Software is held in escrow
          pursuant to a third party escrow agreement with Fort Know Escrow Svcs.
          OEM may, at its option and expense, at any time provided OEM is
          currently under maintenance, request that Delano register OEM as a
          third party beneficiary to this agreement.

3.   OEM RIGHTS AND RESTRICTIONS.

     (a)  Development. Except as noted herein, OEM shall not allow any third
          party to use the Software without written permission from Delano, such
          permission shall not be unreasonably withheld, in the development of
          the Ironside Module(s). All such development work shall be performed
          by OEM employees or contractors, which contractors are hereby pre-
          approved by Delano.

     (b)  Distribution. OEM agrees to distribute the Software solely in
          accordance with the terms, conditions and restrictions set forth in
          Section 2(a) and Exhibit A. OEM agrees not to distribute the Software
          to End Users, Partners or OEMs, except as incorporated into or used
          with the Ironside Module(s).

     (c)  Restrictions on Copying and Decompiling. OEM AGREES NOT TO COPY (with
          the exception of a reasonable number of backup copies), TRANSLATE,
          DISASSEMBLE, REVERSE ENGINEER DIRECTLY OR INDIRECTLY, OR DECOMPILE THE
          SOFTWARE IN WHOLE
<PAGE>

          OR IN PART. OEM shall not make copies or make media translations of
          the Documentation, except such documentation, which includes
          information about Ironside Modules, and a reasonable number of backup
          copies.

4.   OEM OBLIGATIONS.

     (a)  Marketing. OEM will use reasonable efforts to market and distribute
          the Software in conjunction with Ironside Module(s), and agrees that
          its marketing and advertising efforts will be of high quality and in
          accordance with applicable law.

     (b)  Piracy Reports. OEM agrees to use its best efforts to promptly report
          to Delano any suspected illegal use or copying of Software.

     (c)  Warranty. OEM shall provide its standard warranty for all Ironside
          Module(s) incorporating the Software.

     (d)  Notice. Subject to reasonable confidentiality restrictions, each party
          will give the other thirty (30) day's prior written notice of any
          change in ownership.

     (e)  Records, Reports and Taxes. OEM agrees to maintain a complete, clear
          and accurate record during the Term, for rolling two (2) year periods
          of the number of units of the Software distributed in conjunction with
          Ironside Module(s), the names of Ironside Module(s) licensees, and the
          payments received therefor irrespective of the source. Upon request,
          but no more often than two (2) times per calendar year, OEM shall
          provide such records to Delano. Upon reasonable notice to OEM by
          Delano, OEM shall permit a third party auditor from a nationally
          recognized accounting firm under obligations of confidentiality to OEM
          and to Delano to inspect records pertaining to the Software and any
          other materials provided to OEM by Delano to ensure compliance by OEM
          with its obligations to Delano. Any such inspection and audit shall be
          conducted during regular business hours and in such a manner as not to
          interfere with normal business activities of OEM. The inspection
          or/and audit shall be at Delano's expense unless the inspection and/or
          audit reveals an underpayment by OEM of greater than ten (10) percent
          of the amounts due, in which case OEM shall bear the expense of the
          inspection and/or audit. In addition to any payments due to Delano
          under this Agreement, OEM shall pay amounts equal to any taxes,
          duties, or other amounts, including national, provincial, state,
          regional or municipal sales taxes, however designated, which are
          levied or based upon such payments, or upon this Agreement, provided,
          however, that OEM shall not be liable for taxes based on Delano's net
          income. OEM agrees to provide Delano with a government resale
          certificate, if required by any government.

     (f)  Support. OEM acknowledges the necessity of providing adequate service
          and support in connection with the distribution of the Software in
          conjunction with Ironside Module(s). OEM is required to gain
          qualification as an Authorized OEM by successfully completing, at no
          expense to OEM, the required Delano technical and sales training, as
          outlined in Exhibit B. For the Software, OEM will be responsible for
          first line support (i.e., receiving support requests from customers
          and recording issues requiring resolution). For Ironside Modules
          developed by Ironside, Ironside will provide all support. For Ironside
          Modules developed by Delano, Delano will provide third level support.

5.  DELANO'S OBLIGATIONS.
<PAGE>

     (a)  Support.  For the Software, Delano will provide second (i.e.,
          diagnosing and providing fixes for problems relating to configuration,
          platform and environment) and third (resolving all other software-
          related issues, e.g., those which require engineering assistance) line
          support to OEM's support team via, phone, fax and e-mail for the term
          of the agreement as follows:  Delano will provide, at no charge, up to
          five full days of training on the Software at Delano's facilities to
          up to two (2) OEM personnel responsible for end user support of the
          Software.  All training shall be conducted in English.  Delano will
          provide second and third line support directly to OEM during OEM's
          normal business hours and in the English language in accordance with
          the Severity Level Agreement ("SLA") Table set forth below.  The
          severity level of any case shall be determined by OEM acting
          reasonably and in good faith.

SEVERITY LEVEL AGREEMENT TABLE

<TABLE>
<CAPTION>
------------------------------------------------------------------------------------------------------------------------------------

   Severity       Electronic          Phone        Description of Problem         Status          Resolution time       Hours of
     Level         Response          Response                                    Frequency         from Customer       Operation
                  Acknowledge      Acknowledge                                                       Care case
                     Time         Time (back up                                                     logged time
                                     process)
------------------------------------------------------------------------------------------------------------------------------------

<S>             <C>              <C>              <C>                           <C>               <C>                 <C>
1 - System      2 hours          2 hours          A production system is        Daily or          2 business days     8:30 am
Down or                                           either completely             negotiated per    workaround or       8:30 pm EST
Development                                       unavailable or a problem      plan of action    agreed to action    US Business
process                                           is occurring so often that                      plan in place       Days
stopped                                           the system is effectively
                                                  rendered inoperable,
                                                  scheduled production is in
                                                  a day-for-day slip due to
                                                  stalled solution
                                                  development.
------------------------------------------------------------------------------------------------------------------------------------

2 - Critical    4 hours          4 hours          Production system             Weekly or         4 business days     8:30 am
                                                  functionality is limited      negotiated        workaround or       8:30 pm EST
                                                  such that critical            per plan of       agreed to action    US Business
                                                  business processes are        action            plan in place       Days
                                                  impacted.  Or the
                                                  development process is
                                                  severely impaired and the
                                                  problem will prevent the
                                                  project from going live.
------------------------------------------------------------------------------------------------------------------------------------

3 - Major       1 business day   1 business day   A production system is        Weekly or         20 business days    8:30 am
                                                  impaired, but key business    negotiated per    to resolution or    8:30 pm EST
                                                  processes are not             plan of action    agreed to action    US Business
                                                  interrupted.  A                                 plan in place.      Days
                                                  work-around exists
-----------------------------------------------------------------------------------------------------------------------------------
4 - Minor or    2 business days  2 business days  Indicated a minor issue       N/A               Acknowledge         8:30 am
Suggestion                                        that does not require an                        receipt             8:30 pm EST
                                                  immediate response.                                                 US Business
                                                                                                                      Days
------------------------------------------------------------------------------------------------------------------------------------

</TABLE>

     6.   LICENSE TO USE THE DELANO TRADEMARK.

     (a)  Advertising. Delano hereby grants to OEM a nonexclusive, limited
          license to use "Delano" (both in the stylized form used by Delano, and
          as a word, and any other the applicable Software trademarks (the
          "Trademarks"), but solely in OEM's distribution, advertising, and
          promotion of the Ironside Module(s). OEM's use shall be substantially
          in accordance with OEM's own policies regarding advertising and
          trademark, trade name and logo usage.
<PAGE>

     (b)  Quality. OEM agrees that the nature and quality of any products or
          services OEM supplies in connection with the Trademarks shall conform
          to the standards comparable to the standards used by OEM for all other
          products it sells and services. OEM agrees to cooperate with Delano in
          facilitating Delano's monitoring and control of the nature and quality
          of such products and services, and to supply Delano with specimens of
          use of the Trademarks upon request.

     7.   OWNERSHIP OF PROPRIETARY RIGHTS AND NONDISCLOSURE.

     (a)  OEM acknowledges Delano's claim that the Software is proprietary to
          Delano and that, notwithstanding any other provision of this
          Agreement, all right, title and interest in and to the Software and
          without limitation the Trademarks, is and shall remain vested in
          Delano or Delano's affiliated companies or licensors. OEM will take
          all reasonable measures to protect Delano's proprietary rights in the
          Software, and to maintain the confidentiality of the Software. Except
          as provided herein, OEM is not granted any rights to patents,
          copyrights, trade secrets, trade names, trademarks (whether registered
          or unregistered), or any other rights, franchises, or licenses with
          respect to the Software.

     (b)  All right, title and interest in and to the Ironside Module(s)
          (excluding the Software) will be and remain vested in OEM.
          Notwithstanding the foregoing or any other provision of this
          Agreement, nothing herein contained shall prevent either party from
          independently developing and commercializing any application(s) which
          are the same as or similar in functionality to any Ironside Module(s)
          or Software.

     8.   WARRANTY AND INDEMNIFICATION

     (a)  Software Warranty. Delano warrants that, for a period of one hundred
          eighty (180) days from installation, the Software (and any updates or
          upgrades thereto) shall conform to its Documentation. In the event of
          a breach of the foregoing warranty, Delano shall promptly cure any
          non-conformity or, if such cure is not technically feasible, refund
          amounts paid to Delano for any such Software.

     (b)  Infringement Warranty. Delano further warrants that the Software does
          not infringe any third party proprietary rights, including without
          limitation patent, copyright, trade secret, trade dress or trademark
          right.

     (c)  Proprietary Rights Indemnity. Delano shall defend at its own expense
          and indemnify and hold harmless OEM from all claims, costs, expenses
          and damages (including attorneys' fees) arising from any claim, suit,
          or proceeding brought against OEM arising from a breach of the
          warranty set forth in 8(b) above. To qualify for such defense and
          payment the OEM must: (i) give Delano prompt written notice of any
          such claim; and (ii) allow Delano to control, and fully cooperate with
          Delano in, the defense and all related settlement negotiations,
          provided that OEM shall have the right to reasonably approve any
          settlement. Upon notice of an alleged infringement or if in Delano's
          opinion such a claim is likely, Delano shall have the right, at its
          option, to obtain the right to continue the distribution of Software,
          substitute other computer software with similar operating
          capabilities, or modify the Software product so that it is no longer
          infringing, or, if none of the above options are feasible, Delano may
          provide OEM, as OEM's sole and exclusive remedy, with notice
          terminating this Agreement, after receipt of which OEM shall cease
          using, and shall return to Delano, all copies of the Software, and
          Delano shall provide OEM with a refund of the fee paid by OEM for such
          inventory (and of the unused portion of any fee actually paid for a
          Unit of the Software used by OEM as an End User).
<PAGE>

     (d)  Limitations and Disclaimer. EXCEPT FOR THE EXPRESS WARRANTIES SET
          FORTH ABOVE, DELANO MAKES NO OTHER WARRANTIES RELATING TO THE
          SOFTWARE, EXPRESS OR IMPLIED, AND EXPRESSLY EXCLUDES ANY WARRANTY OF
          FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. OEM SHALL MAKE NO
          OTHER WARRANTY, EXPRESS OR IMPLIED, ON BEHALF OF DELANO.

     (e)  Indemnity. Each party shall indemnify and hold the other harmless from
          any claims or damages (inclusive of reasonable lawyers' fees) made
          against the indemnified party as a result of negligence or
          misrepresentation on the part of the indemnifying party.

     9.   TERMINATION

     (a)  With Cause. (i) Either party may terminate this Agreement upon thirty
          (30) days written notice of a material breach of this Agreement if
          such breach is not cured within such thirty (30) day period. (ii)
          Notwithstanding the above, either party, as applicable, may terminate
          this Agreement upon ten (10) days' written notice, for breach of
          Paragraphs 3 ("OEM Rights and Restrictions"), 6 ("License to Use the
          Delano Trademark"), or 7 ("Ownership of Proprietary Rights and
          Nondisclosure"). (iii) Either party may terminate this Agreement after
          giving a fifteen (15) day written notice if the other shall become
          insolvent or fail to pay its obligations (except for disputed
          payments) as they arise or upon any proceeding being commenced by or
          against the other under any law providing relief to either party as
          debtor.

     (b)  Without Cause. This Agreement may be terminated at any time by either
          party without cause upon ninety (90) days prior written notice.

     (c)  Rights Upon Termination. Upon termination of this Agreement: (i) OEM
          will no longer be an Authorized OEM. (ii) OEM shall immediately cease
          using the Trademarks and discontinue all representations that it is an
          Authorized OEM. (iii) Upon termination of this Agreement: (A) OEM
          shall submit to Delano within fifteen (15) business days after the
          effective date of termination a summary of the number of the
          respective Software products owned by OEM as of the effective date of
          the termination. Delano may, at its option, repurchase any or all of
          such Software from OEM upon written notice of its intention to do so
          within thirty (30) days after receiving the inventory summary, or at
          any time during the sixty (60) day period described in this Section
          9(B), at prices equal to the respective prices paid by OEM for such
          Software. After Delano's receipt of the Software from OEM, Delano will
          issue an appropriate credit to OEM's account and refund any amount
          greater than the outstanding balance due Delano. (B) If Delano chooses
          not to exercise its rights to repurchase OEM's inventory, OEM shall
          have sixty (60) days from the effective date of termination to
          distribute its inventory pursuant to the terms and conditions of this
          Agreement. If Delano terminates the Agreement, in addition to OEM's
          other rights herein, Delano will at OEM's option: (A) refund any
          prepaid licenses referenced in Exhibit B or (B) allow OEM one hundred
          eighty (180) days to sell copies of Software in inventory.

     10.  CONSEQUENTIAL DAMAGES WAIVER

          NEITHER PARTY WILL BE LIABLE FOR ANY LOSS OF USE, INTERRUPTION OF
     BUSINESS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
     ANY KIND (INCLUDING LOST PROFITS), REGARDLESS OF THE FORM OF ACTION,
     WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY,
     OR OTHERWISE, EVEN IF DELANO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
     DAMAGES.
<PAGE>

     11.  LIMITATION OF LIABILITY.

     NOTWITHSTANDING ANY OTHER PROVISIONS OF THIS AGREEMENT, EXCEPT FOR SECTION
     8, THE AGGREGATE LIABILITY OF DELANO, UNDER ANY THEORY OF LAW OR EQUITY,
     INCLUDING, WITHOUT LIMITATION, FOR BREACH OF CONTRACT, NEGLIGENCE OR
     OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT IS
     LIMITED TO THE TOTAL PAYMENT MADE BY OEM TO DELANO PURSUANT TO THIS
     AGREEMENT SINCE INITIAL EXECUTION DATE OF THE AGREEMENT.

     12.  YEAR 2000 COMPLIANCE

     The Software is designed to manage data involving dates including single-
     century and multi-century transactions, and will not cause an abnormally
     ending scenario within the application or generate incorrect values or
     invalid results involving either single-century or multi-century
     transactions, provided at all times that all century dates transmitted to
     the Software from any host computer are accurately transmitted in a four
     digit date format (for example 2001).

     13.  ARBITRATION

     Section 13.1  Best Endeavors to Settle Disputes.  In the event of any
                   ---------------------------------
     dispute, claim, question or difference relating to this Agreement, or the
     validity or termination of this Agreement (other than in respect of
     disputes as to any matter for which other settlement procedures are
     expressly provided for in this Agreement, which disputes shall be resolved
     in accordance with such procedures) the Parties involved in the dispute,
     claim, question or difference shall use their best endeavors to settle such
     dispute, claim question or difference. To this effect, they shall consult
     and negotiate with each other, in good faith and understanding of their
     mutual interests, to reach a just and equitable solution satisfactory to
     such Parties.

     Section 13.2  Arbitration.  Except as is expressly provided in this
                   -----------
     Agreement, if the parties involved in the dispute do not reach a solution
     after reasonable efforts to do so pursuant to Section 13.1, then upon
     written notice by any Party to the other, such dispute shall be finally
     settled by arbitration. Such arbitration shall be conducted in accordance
     with the International Arbitration Rules (the "Rules") of the American
     Arbitration Association (the "AAA") except as such Rules are superseded by
     this Agreement. The decision or award of the arbitrator shall be in
     writing, binding upon the parties, and shall be enforceable by judgement
     entered in any court of competent jurisdiction.

     Section 13.3  Arbitration Procedure.  Any arbitration commenced by a Party
                   ---------------------
     pursuant to Section 13.2 shall be based upon the following:

     (a)  the arbitration tribunal shall consist of one arbitrator appointed by
          mutual agreement of the parties involved who is qualified by education
          and training to pass upon the particular matter to be decided, or in
          the event of failure to agree within 30 business days after referral
          of the dispute to arbitration, either Party may apply to the AAA
          administrator to appoint an arbitrator in accordance with the Rules;

     (b)  the arbitrator shall be instructed that time is of the essence in
          proceeding with his/her determination of the dispute and, in any
          event, the arbitrator shall endeavor to render a decision and award
          within 60 days of the final appointment of the arbitrator;

     (c)  the arbitration shall take place in Toronto, Ontario, unless the
          parties mutually agree, in writing, upon a different location;
<PAGE>

     (d)  the law to be applied in connection with the arbitration shall be as
          set forth in Section 13(h) hereof;

     (e)  judgment upon the award rendered may be entered in any court of
          competent jurisdiction, or, application may be made to such court for
          a judicial recognition of the award or an order of enforcement
          thereof, as the case may be; and,

     (f)  the arbitration award shall deal with the question of costs of
          arbitration and all matters related thereto.

     Section 13.4 Injunctive Relief. Nothing in this Article 13 shall prevent
                  -----------------
     a Party from seeking injunctive relief in connection with this Agreement at
     any time prior to or during the pendency of any proceedings set forth in
     Sections 13.1 through 13.3 hereof.

     13.  MISCELLANEOUS.

     (a)  Notices. Any notices permitted or required under this Agreement shall
          be in writing, and shall be delivered in person, by facsimile, by
          overnight courier or by certified or registered mail, return receipt
          requested, and shall be deemed given upon personal delivery, receipt
          by sender of confirmation of transmission by facsimile or five (5)
          days after deposit in the mail. If notice is sent to Delano, it shall
          be sent to the attention of the CFO, with a copy to the General
          Counsel.

     (b)  Assignment. This Agreement may not be assigned by either party without
          the prior written approval of the other, such approval shall not be
          unreasonably withheld. For the purposes of this Section, a change in
          the persons or entities who control 50% or more of the equity
          securities or voting interest of OEM or Delano shall be considered an
          assignment. Notwithstanding the foregoing, either party shall have the
          right to assign this Agreement to its majority owned subsidiaries.

     (c)  Waiver. The waiver by either party of a breach of any provision
          contained herein shall be in writing and shall in no way be construed
          as a waiver of any succeeding breach of such provision or the waiver
          of the provision itself.

     (d)  Severability. If any provision of this Agreement shall be
          unenforceable or invalid under any applicable law or be so held by
          applicable court decision, such unenforceability or invalidity shall
          not render this Agreement unenforceable or invalid as a whole, and, in
          such event, such provision shall be changed and interpreted so as to
          best accomplish the objectives of such provision within the limits of
          applicable law or applicable court decisions.

     (e)  Injunctive Relief. It is expressly agreed that a violation of
          Paragraphs 3 ("OEM Rights and Restrictions"), 6 ("License to Use the
          Delano Trademark"), or 7 ("Ownership of Proprietary Rights and
          Nondisclosure") of this Agreement may cause irreparable harm to Delano
          and that a remedy at law would be inadequate. Therefore, in addition
          to any and all remedies available at law, Delano will be entitled to
          seek an injunction or other equitable remedies in all legal
          proceedings in the event of any threatened or actual violation of any
          or all of the provisions hereof, and need not post a bond as security
          for same.

     (f)  Waiver of Jury. The parties expressly waive any right to a trial by
          jury and so any trial of any claim, matter, issue or motion arising
          out of or in any way related to this Agreement will be by and only to
          the court.
<PAGE>

     (g)  Confidentiality. Any Confidentiality Agreement referenced in Exhibit A
          will apply to the subject matter of this Agreement and is incorporated
          into this Agreement by this reference.

     (h)  Controlling Law. This Agreement shall be governed in all respects by
          the laws of Ontario, Canada as such laws are applied to agreements
          entered into and to be performed entirely within Ontario between
          Ontario residents. Toronto shall be the venue of any dispute
          resolution.

     (i)  No Agency. Nothing contained herein shall be construed as creating any
          agency, partnership, or other form of joint enterprise between the
          parties.

     (j)  Counterparts. This Agreement may be signed in two counterparts, which
          together shall form a single agreement as if both parties had executed
          the same document. Facsimile copies are as binding as originally
          signed copies.

     (k)  Entire Agreement. This Agreement completely and exclusively states the
          Agreement of the parties regarding its subject matter. It supersedes,
          and its terms govern, all prior proposals, agreements, or other
          communications between the parties, oral or written, regarding such
          subject matter. This Agreement shall not be modified except by a
          written amendment signed on behalf of Delano and OEM by their duly
          authorized representative, and any provision of a purchase order
          purporting to supplement or vary the provisions hereof shall be void.

     (l)  Warranty. EACH PARTY WARRANTS THAT IT HAS FULL POWER AND AUTHORITY TO
          ENTER INTO AND PERFORM THIS AGREEMENT, AND THE PERSONS SIGNING THIS
          AGREEMENT ON THEIR BEHALVES HAVE BEEN DULY AUTHORIZED AND EMPOWERED TO
          ENTER INTO THIS AGREEMENT. EACH PARTY FURTHER ACKNOWLEDGES THAT IT HAS
          READ THIS AGREEMENT, UNDERSTANDS IT, HAS HAD AN OPPORTUNITY TO OBTAIN
          LEGAL ADVICE, AND AGREES TO BE BOUND BY IT.

     (m)  Articles 7, 8, 9, 10 and 11 and Sections 14(f), 14(g), 14(h), 14(k)
          and this Section 14(m) shall survive any termination of this
          Agreement.

     (n)  The following Exhibits form part of this Agreement and are deemed to
          be a part of it for all purposes:

     Exhibit A - General Terms and Conditions

     Exhibit B - Required Delano Training and Certification Programs

     IN WITNESS WHEREOF, the parties have executed this Agreement as of the date
set forth above.

IRONSIDE TECHNOLOGIES INCORPORATED:

Signature: /s/ DEREK SMYTH

Print Name/Title: DEREK SMYTH, COO

Date:  02/04/00
<PAGE>

DELANO TECHNOLOGY CORPORATION:

Signature:  /s/ ANDREW DEAMS

Print Name/Title:  ANDREW DEAMS.VP

Date:  02/24/00
<PAGE>

                   Exhibit A - General Terms and Conditions

     1.  Software and Documentation

     Delano E-Business Interaction Suite Software, including Delano E-Business
Interaction Server; E-Business Application Builder; E-Business Interaction
server Administrator; Component Development Kit, and successor and replacement
products for the foregoing.

     2.  Fees and License Restrictions

     License Fees and Restrictions:

     (a)  Development. OEM shall receive a license to develop Ironside Module(s)
          using Delano E-Business Interaction Suite Software, including Delano
          E-Business Interaction Server; E-Business Application Builder; E-
          Business Interaction server Administrator; Component Development Kit;
          and successor and replacement products for the foregoing at no charge
          to OEM.

     (b)  Value Added OEM. For each Ironside Module(s) licensed to an End User
          (either through direct sale or Application Service Provider (ASP)
          agreement) in conjunction with the Software or any portion thereof,
          OEM will pay Delano the following license fee:

          (i)    For each Ironside Module licensed in this Agreement, the
                 greater of US $25,000 or 50% of all net revenue relating solely
                 to the Ironside Module(s) (exclusive of any revenue relating to
                 Maintenance Fees relating to the Ironside Module(s))
                 ("Revenue") received therefore by OEM.

          (ii)   Service-based OEM. For each Ironside Module(s) sold on an
                 application subscription or service bureau basis delivered
                 through a direct (OEM) or indirect (OEM's Partners and
                 Resellers), 50% of all Revenue received therefor by OEM
                 (exclusive of any revenue relating to Maintenance Fees relating
                 to the Ironside Module(s)).

          (iii)  OEM may resell Delano e-Business Interaction Server ("Delano
                 Software") to Ironside Module(s) users. E-Business Interaction
                 Server to be supported directly by Delano. For such Delano
                 Software, OEM shall pay Delano 50% of the then current Delano
                 list price, or 50% of net revenue received for Delano Software,
                 whichever is greater. If Delano supports such Delano Software
                 customers directly, it will be entitled to receive 75% of
                 annual maintenance on Delano Software. If OEM provides first
                 line support Delano Software customers, Delano will receive 50%
                 of annual maintenance. OEM shall only be entitled to
                 sell/deliver Delano Software (i.e., Builder, Server, etc.) to
                 OEM clients who have Delano OEM-based products (i.e., Ironside
                 Module(s)).

          (iv)   Ironside shall pay Delano its portion of Ironside Module
                 license fees and service-based OEM fees or revenues for sales
                 of Delano Software within ten (10) days of Ironside having
                 actually received such monies from End Users.

     Maintenance Fees:

     OEM will pay to Delano a maintenance fee equal to 25% of the net revenue
     received by OEM for maintenance of each Ironside Module(s) licensed.
     Ironside shall pay Delano its portion of such maintenance fees within ten
     (10) days of Ironside having actually received such monies from End Users.

<PAGE>

     3.  Territory

     Worldwide

     4.  Other Terms and Conditions

     End User licensing terms and conditions:

     OEM will have the right to sublicense the Software in conjunction with
     Ironside Module(s) under OEM a trademark for "Ironside Module(s)" to be
     determined by OEM. Notwithstanding any other provision of this Agreement,
     OEM will include the following provisions in its form of license agreement
     with any End User to whom Software is sublicensed in conjunction with a
     Ironside Module(s):

     (a)  provision restricting the End User's use of any Software sublicensed
          by OEM to its own internal business purposes;

     (b)  provision prohibiting the End User from reproducing (except for backup
          copies), reverse engineering, translating or creating other versions
          of any Software sublicensed by OEM;

     (c)  provision acknowledging that ownership of the copyright and all other
          intellectual property rights in and to any Software sublicensed by OEM
          remains exclusively vested in OEM's licensor(s); and

     (d)  provision limiting the liability to the End User of any licensor of
          Software sublicensed by OEM to the same or greater extent than the
          liability of Delano to OEM is limited under this Agreement.

     5.   Details of the Confidentiality Agreement

     (a)  Date:  November 8, 1999

     (b)  Parties:  Ironside and Delano Technology
<PAGE>

        Exhibit B - Required Delano training and certification programs

     To be considered for Delano's Partner Program, a company must meet the
following criteria:

     Maintain sales and technical personnel on staff who have attended and
successfully completed required Delano Center for Excellence training and
certification programs.

     Currently the Delano Sales Certification is one (1) day in duration.  This
course covers all sales aspects of the E-Business Interaction Suite with regards
to product positioning, licensing, etc.

     The Delano Technical Certification is currently two (2) days.  This course
covers all technical aspects of the E-Business Interaction Suite, product
installation, systems integration, etc.

     Delano agrees to provide training similar to that described above for
future versions and releases of the Software.

     All training outlined in this Exhibit B will be provided by Delano at no
charge.

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