Document:

Fee Letter Agreement, dated November 15, 2006

 Exhibit 10.27 
 ONE EQUITY PARTNERS II, L.P. 
 320 Park Avenue,
18th Floor 
 New York, New York 10022 
 November 15, 2006 
 Collect Holdings, Inc. 
 Collect Acquisition Corp. 
 c/o One Equity Partners II, L.P. 
 320 Park Avenue, 18th Floor 
 New York, New York 10022

 Ladies and Gentlemen: 
 Reference is made to
the Agreement and Plan of Merger, dated as of July 21, 2006, (the “Merger Agreement”) by and among Collect Holdings, Inc., a Delaware corporation (“Parent”), Collect Acquisition Corp., a Pennsylvania
corporation (“Acquisition”), and NCO Group, Inc., a Pennsylvania corporation (the “Company”), pursuant to which Acquisition shall merge with and into the Company, the separate corporate existence of Acquisition
shall cease, and the Company shall continue as the surviving corporation (the “Merger”). 
 In consideration of the
provision of financial advisory services by One Equity Partners II, L.P. (“OEP”) to Parent and Acquisition in connection with the Merger, including negotiating the Merger Agreement and securing and negotiating the financing for the
transactions contemplated thereby, Parent and Acquisition, jointly and severally, hereby agree to pay to OEP, on the date hereof, a one-time fee in the amount of $18,500,000 in cash. Parent and Acquisition further agree to reimburse OEP for its out
of pocket expenses incurred in connection with the provision of such services. 
 This letter shall be treated as confidential and may not be
used, circulated, quoted or otherwise referred to in any document, except with our written consent. 
 If this letter correctly sets forth
our understanding, please so indicate by signing in the space below and returning a copy to us. 
 [Signature Page Follows] 

									
	Very truly yours,
	
	ONE EQUITY PARTNERS II, L.P.
			
		 	By:	 	OEP GENERAL PARTNER II, L.P.,
		 	its General Partner
				
		 		 	By:	 	OEP HOLDING CORPORATION,
		 		 		 	its General Partner
					
		 		 		 	By:	 	 /s/ Daniel J. Selmonosky

		 		 		 	Name:	 	Daniel J. Selmonosky
		 		 		 	Title:	 	Managing Director

  

			
	Accepted and agreed this 15th
	day of November, 2006
	
	COLLECT HOLDINGS, INC.
		
	By:	 	 /s/ Daniel J. Selmonosky

	Name:	 	Daniel J. Selmonosky
	Title:	 	President and Treasurer
	
	COLLECT ACQUISITION CORP.
		
	By:	 	 /s/ Daniel J. Selmonosky

	Name:	 	Daniel J. Selmonosky
	Title:	 	President and Treasurer

 [Signature Page to Fee Letter]Stock Subscription Agreement

 Exhibit 10.28 
 Execution Version 
 STOCK SUBSCRIPTION AGREEMENT 
 STOCK SUBSCRIPTION AGREEMENT, dated as of November 14, 2006 (this “Agreement”), by and among Collect Holdings, Inc., a Delaware
corporation (“Parent”), One Equity Partners II, L.P., a Cayman Islands limited partnership (“OEP II”), OEP II Co-Investors, L.P., a Cayman Islands limited partnership (“OEP II Co-Invest”), and OEP II
Partners Co-Invest, L.P., a Cayman Islands limited partnership (“OEP II Partners Co-Invest,” and together with OEP II and OEP Co-Invest, “OEP”), and the several other individuals and entities listed on the signature
pages hereto from time to time (each an “Other Purchaser” and collectively, the “Other Purchasers” and, together with OEP, each a “Purchaser” and collectively, the “Purchasers”).

 WITNESSETH: 
 WHEREAS,
on July 21, 2006, Parent, Collect Acquisition Corp., a Pennsylvania corporation and a wholly owned subsidiary of Parent (“Acquisition”), and NCO Group, Inc., a Pennsylvania corporation (“Target”), entered into
an Agreement and Plan of Merger (the “Merger Agreement”) pursuant to which, upon the terms and subject to the conditions set forth therein, Acquisition will merge with and into Target (the “Merger”) with Target
continuing as the surviving corporation; 
 WHEREAS, on July 21, 2006, Parent and Michael Barrist entered into a Rollover Agreement (the
“Rollover Agreement”) pursuant to which, upon the terms and subject to the conditions set forth therein, Mr. Barrist (or certain permitted transferees as further described in the Rollover Agreement) will contribute shares of
common stock of the Target in exchange for Parent Class L Common Stock and Parent Class A Common Stock (the “Rollover”); 
 WHEREAS, on or prior to the closing of the Merger (the “Closing”), the Certificate of Incorporation of Parent will be amended and restated in substantially the form of Exhibit A hereto (the “Restated Parent
Charter”), and pursuant to the Restated Parent Charter, the authorized capital stock of Parent will consist of 6,500,000 shares of Preferred Stock, par value $.01 per share, including 6,000,000 shares of Series A 14% PIK Preferred Stock
(“Parent Series A Preferred Stock”), 400,000 shares of Class L Common Stock, par value $.01 per share (“Parent Class L Common Stock”), and 2,750,000 shares of Class A Common Stock, par value $.01 per share
(“Parent Class A Common Stock”); 
 WHEREAS, in a single overall plan and transaction, each of the Purchasers, acting
severally and not jointly, wishes to purchase from Parent, upon the terms and subject to the conditions hereinafter set forth, newly issued shares of Parent Series A Preferred Stock, Parent Class L Common Stock and Parent Class A Common Stock
in consideration of each such Purchaser’s contribution to Parent of cash or a combination of cash and shares of Target Common Stock, each such transaction to be consummated on the Closing Date (as hereinafter defined) at the effective time of
the Merger, but only if, substantially simultaneously with the consummation of such transaction each such other transaction is also consummated; 
 WHEREAS, Parent desires to issue and sell to the Purchasers, upon the terms and subject to the conditions hereinafter set forth, newly issued shares of Parent Series A Preferred 

 
Stock, Parent Class L Common Stock and Parent Class A Common Stock in consideration of each Purchaser’s contribution to Parent of cash or a
combination of cash and shares of Target Common Stock, each such transaction to be consummated on the Closing Date at the effective time of the Merger; 
 WHEREAS, each Purchaser has conditioned its acquisition of the shares of Parent Series A Preferred Stock, Parent Class L Common Stock and Parent Class A Common Stock to be acquired by such Purchaser hereunder on
Parent making certain representations, warranties, covenants and agreements hereunder and, in order to induce such Purchaser to acquire such shares and in connection with the transactions contemplated hereby, Parent is willing to make such
representations, warranties, covenants and agreements; and 
 WHEREAS, it is the intention of the parties hereto that the purchase by the
Purchasers from Parent of newly issued shares of Parent Series A Preferred Stock, Parent Class L Common Stock and Parent Class A Common Stock qualify for treatment under Section 351 of the Internal Revenue Code of 1986, as amended (the
“Code”), for federal income tax purposes; 
 NOW, THEREFORE, the parties hereto agree as follows: 
 ARTICLE I. 
 ISSUANCE, SALE AND DELIVERY OF
SHARES;  
 CONTRIBUTIONS; CLOSING; CERTAIN TAX MATTERS 
 SECTION 1.01. Issuance, Sale and Delivery of Shares; Contributions. Upon the terms and subject to the conditions of this Agreement, on the Closing
Date, in a single overall plan and transaction, Parent shall issue, sell and deliver to each Purchaser, and each Purchaser, acting severally and not jointly, shall purchase from Parent, (i) at a purchase price of $237.50 per share, that number
of shares of newly issued Parent Series A Preferred Stock as is set forth opposite such Purchaser’s name under the heading “Shares of Parent Series A Preferred Stock” on Schedule I hereto, (ii) at a purchase price of
$247.50 per share, that number of shares of newly issued Parent Class L Common Stock as is set forth opposite such Purchaser’s name under the heading “Shares of Parent Class L Common Stock” on Schedule I hereto, as the case may
be, and (iii) at a purchase price of $10 per share, that number of shares of newly issued Parent Class A Common Stock as is set forth opposite such Purchaser’s name under the heading “Shares of Parent Class A Common
Stock” on Schedule I hereto (such shares of Shares of Parent Series A Preferred Stock, Parent Class L Common Stock and Parent Class A Common Stock, collectively the “Shares”). Upon the terms and subject to the
conditions of this Agreement, on the Closing Date, as payment in full for the Shares being issued to each such Purchaser hereunder, each Purchaser shall contribute to Parent the amount of cash, if any, set forth opposite the name of such Purchaser
under the heading “Cash Purchase Price” on Schedule I hereto, as the case may be. All amounts of cash contributed to Parent by the Purchasers in exchange for Shares hereunder shall be delivered to Parent by wire transfer of
immediately available funds to an account designated by Parent to such Purchasers. At the Closing, OEP II shall surrender the certificate representing the Initial Shares to the Company and the Initial Shares shall be cancelled at Closing in
consideration of a $100 reduction in the cash purchase price otherwise payable hereunder by OEP II for the Shares to be purchased by it hereunder. 
  

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 SECTION 1.02. Closing. Upon the terms and subject to the conditions of this Agreement, the
issuance, sale and delivery of the Shares contemplated by Section 1.01 (the “Subscription Closing”) shall take place at the effective time of the Merger at the same location as the Merger closing and concurrent with the closing
of the Rollover (such date being herein called the “Closing Date”). 
 SECTION 1.03. Stockholders Agreement and
Registration Rights Agreement. Parent and each Purchaser agrees that, at the Closing, they shall enter into (a) a stockholders agreement in substantially the form set forth in Exhibit B hereto (the “Stockholders
Agreement”) and (b) a registration rights agreement in substantially the form set forth in Exhibit C hereto (the “Registration Rights Agreement”). 
 SECTION 1.04. Certain Tax Matters. Parent and the Purchasers shall, for all federal, state and local income tax purposes, treat the transactions
effected pursuant to Section 1.01 as collectively constituting a transaction under Section 351 of the Code, in which the Purchasers transfer property to Parent in exchange for stock in Parent and immediately after the exchange the
Purchasers are in control (as defined in Section 368(c) of the Code) of Parent. 
 ARTICLE II.  
 REPRESENTATIONS AND WARRANTIES OF PARENT 
 Parent represents and warrants to the Purchasers that: 
 SECTION 2.01. Corporate Existence and Power; Newly Formed
Corporation. Parent is a corporation duly incorporated, validly existing and in good standing under the laws of the State of Delaware. Parent was formed on July 13, 2006 solely for the purpose of engaging in the transactions contemplated by
the Merger Agreement and hereby. Parent has not engaged in any other business activities. Except for (i) customary obligations or liabilities incurred in connection with its organization, and (ii) the transactions contemplated hereby and
in the Merger Agreement, Parent has not incurred any material obligations or liabilities or engaged in any business activities. 
 SECTION
2.02. Authorization; Validity. The execution and delivery by Parent of this Agreement and each of the other agreements, instruments and certificates being executed and delivered in connection with this Agreement, including the Stockholders
Agreement and the Registration Rights Agreement, each as defined below (the “Ancillary Agreements”) to which Parent is a party and the consummation of the transactions contemplated hereby (including the issuance, sale and delivery
of the Shares) and thereby are within Parent’s powers and have been duly authorized by all necessary corporate action on the part of Parent. This Agreement has been duly executed and delivered by Parent and each Ancillary Agreement to which
Parent is a party will be duly executed and delivered by Parent at the Subscription Closing. This Agreement constitutes, and each Ancillary Agreement to which Parent is a party, when executed and delivered by Parent at the Subscription Closing, will
constitute, a valid and binding agreement of Parent, enforceable against Parent in accordance with its terms, except (i) as limited by applicable bankruptcy, insolvency, reorganization, moratorium, and other laws of general application
affecting enforcement of creditors’ rights generally, (ii) as limited by laws relating to 

  

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the availability of specific performance, injunctive relief, or other equitable remedies and (iii) with respect to provisions relating to
indemnification and contribution, as limited by considerations of public policy and by federal or state securities laws. 
 SECTION 2.03.
Governmental Authorization. Assuming the accuracy of the Purchasers’ representations and warranties set forth in Article III hereof, no order, license, consent, authorization or approval of, or exemption by, or action by or in respect
of, or notice to, or filing or registration with, any governmental body, agency or official is required by or with respect to Parent in connection with the execution, delivery and performance by Parent of this Agreement and each Ancillary Agreement
to which Parent is a party except (i) for filings under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended (the “HSR Filings”), (ii) for such filings as may be required under Regulation D promulgated
under the Securities Act of 1933, as amended (“Regulation D”), or under any applicable state securities laws, (iii) for such other filings and approvals as have been made or obtained, or (iv) where the failure to obtain
any such order, license, consent, authorization, approval or exemption or give any such notice or make any filing or registration would not have a material adverse effect on the ability of Parent to perform its obligations hereunder and thereunder.

 SECTION 2.04. Noncontravention. The execution, delivery and performance by Parent of this Agreement and each Ancillary Agreement to
which Parent is a party, does not and will not (i) violate the Restated Parent Charter and the Bylaws of Parent attached as Exhibit D hereto), (ii) violate any law, rule, regulation, judgment, injunction, order or decree applicable
to or binding upon Parent, (iii) violate any contract, agreement, license, lease or other instrument, arrangement, commitment, obligation, understanding or restriction of any kind to which Parent is a party or (iv) require any consent or
other action by any person under, constitute a default under (with due notice or lapse of time or both), or give rise to any right of termination, cancellation or acceleration of any right or obligation of Parent or to a loss of any benefit to which
Parent is entitled under any provision of any agreement or other instrument binding upon Parent or any of its assets or properties. 
 SECTION 2.05. Capitalization. At and immediately after the Closing, the authorized capital stock of Parent shall consist of 6,500,000 shares of Parent Preferred Stock, including 6,000,000 shares of Parent Series A Preferred Stock,
400,000 shares of Parent Class L Common Stock and 2,750,000 shares of Parent Class A Common Stock. At and immediately after the Closing there will be no outstanding (i) shares of capital stock or voting securities of Parent,
(ii) securities of Parent convertible into or exchangeable for shares of capital stock or voting securities of Parent or (iii) options or other rights to acquire from Parent, or other obligation of Parent to issue any capital stock, voting
securities or securities convertible into or exchangeable for capital stock or voting securities of Parent, except, (A) for the Shares to be issued hereunder, (B) the Shares to be issued pursuant to the Rollover Agreement and (C) such
other Shares as, between the date hereof and the Closing, as OEP may determine to cause Parent to issue to a third party not affiliated with OEP (the “Other Investor”) provided that (1) such Other Investor acquires such Shares
for cash, at the same per share price paid by the Purchasers, and (2) each such Other Investor agrees to be bound by the terms of the Stockholders Agreement and Registration Rights Agreement. 
  

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 SECTION 2.06. Valid Issuance of Shares. At Closing, the Shares will have been duly and validly
authorized and when issued, sold and delivered in accordance with the terms hereof for the consideration expressed herein, will be validly issued, fully paid and nonassessable shares of Parent Series A Preferred Stock, Parent Class L Common Stock or
Parent Class A Common Stock, as the case may be, free and clear of all claims, liens and encumbrances, other than any claims, liens and encumbrances created by the Stockholders Agreement. 
 ARTICLE III.  
 REPRESENTATION AND WARRANTIES OF THE PURCHASERS

 Each Purchaser, severally and not jointly, and solely with respect to such Purchaser, represents and warrants to Parent that:

 SECTION 3.01. Existence. Such Purchaser (if not a natural person) is a corporation, limited partnership, limited liability company,
government pension plan or other entity, as the case may be, duly organized, validly existing and in good standing under the laws of the jurisdiction of its organization. 
 SECTION 3.02. Authorization; Power; Validity. The execution and delivery by such Purchaser (if not a natural person) of this Agreement and each Ancillary Agreement to which such Purchaser is a party and the
consummation of the transactions contemplated hereby and thereby are within such Purchaser’s powers and have been duly authorized by all necessary action on the part of such Purchaser. This Agreement has been duly executed and delivered by such
Purchaser and each Ancillary Agreement to which such Purchaser is a party will be duly executed and delivered by such Purchaser at the Subscription Closing. This Agreement constitutes, and each Ancillary Agreement to which such Purchaser is a party,
when executed and delivered by such Purchaser at the Subscription Closing will constitute, a valid and binding agreement of such Purchaser, enforceable against such Purchaser in accordance with its terms, except (i) as limited by applicable
bankruptcy, insolvency, reorganization, moratorium, and other laws of general application affecting enforcement of creditors’ rights generally, (ii) as limited by laws relating to the availability of specific performance, injunctive
relief, or other equitable remedies and (iii) with respect to provisions relating to indemnification and contribution, as limited by considerations of public policy and by federal or state securities laws. 
 SECTION 3.03. Governmental Authorization. No order, license, consent, authorization or approval of, or exemption by, or action by or in respect
of, or notice to, or filing or registration with, any governmental body, agency or official is required by or with respect to such Purchaser in connection with the execution, delivery and performance by such Purchaser of this Agreement and each
Ancillary Agreement to which such Purchaser is a party except (i) for HSR Filings, (ii) for such filings and notices of sale as may be required under Regulation D or under any applicable state securities laws, (iii) for such other
filings and approvals as have been made or obtained, or (iv) where the failure to obtain any such order, license, consent, authorization, approval or exemption or give any such notice or make any filing or registration would not have a material
adverse effect on the ability of such Purchaser to perform such Purchaser’s obligations hereunder or thereunder. 
  

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 SECTION 3.04. Noncontravention. The execution, delivery and performance by such Purchaser of this
Agreement and each Ancillary Agreement to which such Purchaser is a party does not and will not (i) violate, if such Purchaser is not a natural person, the certificate of incorporation, bylaws, certificate of limited partnership, agreement of
limited partnership, certificate of formation, limited liability company agreement or other organizational documents of such Purchaser, (ii) violate any law, rule, regulation, judgment, injunction, order or decree applicable to or binding upon
such Purchaser, (iii) violate any contract, agreement, license, lease or other instrument, arrangement, commitment, obligation, understanding or restriction of any kind to which such Purchaser is a party, (iv) require any consent or other
action by any person under, constitute a default under (with due notice or lapse of time or both), or give rise to any right of termination, cancellation or acceleration of any right or obligation of such Purchaser under any provision of any
agreement or other instrument binding upon such Purchaser or any of its assets or properties or (v) result in the creation or imposition of any material lien, claim, charge, pledge, security interest or other encumbrance with respect to any
Shares acquired hereunder. 
 SECTION 3.05. Purchase for Investment. Such Purchaser is purchasing the Shares being purchased by such
Purchaser hereunder for investment for such Purchaser’s own account and not with a view to, or for sale in connection with, any distribution thereof. 
 SECTION 3.06. Private Placement. 
 (a) Such Purchaser’s financial situation is such that such
Purchaser can afford to bear the economic risk of holding the Shares being purchased by such Purchaser hereunder for an indefinite period of time, and such Purchaser can afford to suffer the complete loss of such Purchaser’s investment in the
Shares. 
 (b) Such Purchaser’s knowledge and experience in financial and business matters are such that such Purchaser is capable of
evaluating the merits and risks of such Purchaser’s investment in the Shares or such Purchaser has been advised by a representative possessing such knowledge and experience. 
 (c) Such Purchaser understands that the Shares acquired hereunder are a speculative investment which involves a high degree of risk of loss of the
entire investment therein, that there will be substantial restrictions on the transferability of the Shares and that following the date hereof there will be no public market for the Shares and that, accordingly, it may not be possible for such
Purchaser to sell or pledge the Shares, or any interest in the Shares, in case of emergency or otherwise. 
 (d) Such Purchaser and such
Purchaser’s representatives, including, to the extent such Purchaser deems appropriate, such Purchaser’s legal, professional, financial, tax and other advisors, have reviewed all documents provided to them in connection with such
Purchaser’s investment in the Shares, and such Purchaser understands and is aware of the risks related to such investment. 
 (e) Such
Purchaser and such Purchaser’s representatives have been given the opportunity to examine all documents and to ask questions of, and to receive answers 

  

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from, Parent, Target and their respective representatives concerning Parent, Target, the terms and conditions of such Purchaser’s acquisition of the
Shares and related matters and to obtain all additional information which such Purchaser or such Purchaser’s representatives deem necessary. 
 (f) Such Purchaser is an “accredited investor” as such term is defined in Regulation D. 
 SECTION 3.07. No Other
Representations and Warranties. Each Purchaser hereby acknowledges and agrees that the representations and warranties set forth in this Article III hereof are the only representations, warranties and statements being relied on by such Purchaser
in connection with this Agreement. 
 ARTICLE IV.  
 CONDITIONS TO CLOSING 
 SECTION 4.01. Conditions to the Obligations of the Purchasers and
Parent. The obligations of each of the Purchasers and Parent to consummate the transactions contemplated hereby are subject to the satisfaction or waiver of the following conditions: 
 (a) No provision of any applicable law, rule or regulation and no judgment, injunction, order or decree by any court or other governmental or other
entity of competent jurisdiction shall prohibit the consummation of the transactions contemplated hereby. 
 (b) All material actions by or
in respect of, or filings with, or approvals of, any governmental or regulatory entity, body, agency, official or authority required to be taken, made or obtained prior to the Subscription Closing to permit the consummation of the transactions
contemplated hereby shall have been taken, made or obtained. 
 (c) The conditions to the consummation of the Merger set forth in Article VI
of the Merger Agreement, shall have been satisfied or waived. 
 SECTION 4.02. Conditions to the Obligations of the Purchasers. The
obligation of each Purchaser to consummate the transactions contemplated hereby is subject to the satisfaction or waiver (by each Purchaser as to himself, herself or itself) of the following further conditions: 
 (a) Parent shall have performed in all material respects all of its obligations hereunder required to be performed by it on or prior to the date of the
Closing. 
 (b) The representations and warranties of Parent contained in this Agreement in Sections 2.05 and 2.06 shall be true and correct
in all respects, and all other representations on Parent contained in this Agreement shall be true and correct in all material respects when made and as of the date of the Subscription Closing, as if made on such date. 
 (c) Parent and each Other Investor shall have executed and delivered the Stockholders Agreement and the Registration Rights Agreement. 
  

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 SECTION 4.03. Conditions to the Obligation of Parent. The obligation of Parent to consummate the
transactions contemplated hereby is subject to the satisfaction or waiver of the following further conditions: 
 (a) Each Purchaser shall
have performed in all material respects all of its obligations hereunder required to be performed by such Purchaser on or prior to the date of the Subscription Closing. 
 (b) The representations and warranties of each Purchaser contained in this Agreement shall be true and correct in all material respects when made and as of the date of the Subscription Closing, as if made on such
date; provided that the representations and warranties set forth in Section 3.05 shall be true and correct in all respects when made and as of the date of the Subscription Closing, as if made on such date. 
 (c) Each Purchaser and Michael Barrist shall have executed and delivered the Stockholders Agreement and the Registration Rights Agreement. 

ARTICLE V.  
 TERMINATION

 SECTION 5.01. Termination. This Agreement shall be terminated, and the transactions contemplated hereby abandoned at any time prior
to the Subscription Closing, upon the Merger Agreement being terminated. In addition, the obligations of any Purchaser under the terms of this Agreement, may be terminated at any time prior to the Subscription Closing upon the mutual agreement of
the Parent and such Purchaser. 
 SECTION 5.02. Effect of Termination. If this Agreement (or the obligations of any one Purchaser) is
terminated, as the case may be, as permitted by Section 5.01, such termination shall be without liability of any party (or any stockholder, general partner, limited partner, member, director, officer, trustee, employee; agent, consultant or
representative of such party) to any of the other parties to this Agreement and this Agreement (or the obligations of such Purchaser, as the case may be) shall become void and of no further force or effect. Notwithstanding the foregoing, the
provisions of this Section 5.02 and of Article VI shall survive any termination hereof pursuant to Section 5.01. 
 ARTICLE VI. 

 MISCELLANEOUS 
 SECTION 6.01. Survival. All of the covenants, agreements, representations and warranties contained herein shall survive the execution and delivery of this Agreement and the consummation of the transactions contemplated hereby.

 SECTION 6.02. Notices. Any notice or communication required or permitted hereunder shall be in writing and shall be delivered
personally, delivered by nationally recognized overnight courier service, sent by certified or registered mail, postage prepaid, or sent by facsimile (subject to electronic confirmation of such facsimile transmission). Any such notice or 

  

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communication shall be deemed to have been given (i) when delivered, if personally delivered, (ii) one business day after it is deposited with a
nationally recognized overnight courier service, if sent by nationally recognized overnight courier service, (iii) the day of sending, if sent by facsimile prior to 5:00 p.m. (EST) on any business day or the next succeeding business day if sent
by facsimile after 5:00 p.m. (EST) on any business day or on any day other than a business day or (iv) five business days after the date of mailing, if mailed by certified or registered mail, postage prepaid, in each case, to the following
address or facsimile number, or to such other address or addresses or facsimile number or numbers as such party may subsequently designate to the other parties by notice given hereunder: 
 if to Parent, to it at: 
 Collect Holdings,
Inc. 
 c/o One Equity Partners II, L.P. 
 320 Park Avenue, 18th Floor 
 New York, NY 10022 
 Attn: James Rubin and Daniel Selmonosky 
 Facsimile: (212) 277-1533 
 with a copy to: 
 Dechert LLP 
 Cira Centre 
 2929 Arch Street 
 Philadelphia, PA 19104 
 Attention: Carmen J. Romano, Esq. 
 Facsimile: (215) 994-2222 
 if to any Purchaser, to such Purchaser at the address set forth for such Purchaser on Schedule
I hereto. 
 SECTION 6.03. Amendments and Waivers. (a) Any provision of this Agreement may be amended or waived if, but only
if, such amendment or waiver is in writing and, in the case of an amendment, signed by (i) Parent, (ii) OEP and (iii) a majority-in-interest of the Other Purchasers (determined by reference to the number of Shares purchased hereunder)
or, in the case of a waiver, signed by the party against whom the waiver is to be effective. 
 (b) No failure or delay by any party in
exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or privilege. 

SECTION 6.04. Expenses. All costs and expenses incurred in connection with this Agreement and the transactions contemplated hereby shall be
paid by the party incurring such cost or expense. 
 SECTION 6.05. Successors and Assigns. The provisions of this Agreement shall be
binding upon and inure to the benefit of the parties hereto and their respective successors and 

  

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permitted assigns. No party hereto shall assign this Agreement or any of its rights, interests or obligations hereunder without the prior written consent of
Parent and OEP; provided, however, after the Closing, any Purchaser may assign its rights under this Agreement to any transferee of the Shares purchased by such Purchaser hereunder in connection with any transfer of Shares which is
made in compliance with the terms of the Stockholders Agreement. 
 SECTION 6.06. Governing Law. This Agreement, and all claims
arising hereunder or relating hereto, shall be governed and construed and enforced in accordance with the laws of the State of New York. 
 SECTION 6.07. Jurisdiction. The parties hereto agree that any suit, action or proceeding seeking to enforce any provision of, or based on any matter arising out of or in connection with, this Agreement, any Ancillary Agreement or the
transactions contemplated hereby or thereby may only be brought in a the United States District Court for the Southern District of New York or any New York State court sitting in the borough of Manhattan, New York County, New York, and each of the
parties hereby consents to the exclusive jurisdiction of such courts in any such suit, action or proceeding and irrevocably waives, to the fullest extent permitted by law, any objection which it may now or hereafter have to the laying of the venue
of any such suit, action or proceeding in any such court or that any such suit, action or proceeding which is brought in any such court has been brought in an inconvenient forum. Process in any such suit, action or proceeding may be served on any
party anywhere in the world, and each party agrees that, in addition to any method of service of process otherwise permitted by law, service of process on each party may be made by any method for giving such party notice as provided in
Section 7.02, and shall be deemed effective service of process on such party. 
 SECTION 6.08. Waiver Of Jury Trial. EACH OF THE
PARTIES HERETO HEREBY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT, ANY ANCILLARY AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY. 
 SECTION 6.09. Counterparts; Third Party Beneficiaries. This Agreement may be executed in any number of counterparts, each of which shall be an
original, with the same effect as if the signatures thereto and hereto were upon the same instrument. No provision of this Agreement shall confer upon any person other than the parties hereto any rights or remedies hereunder. 
 SECTION 6.10. Entire Agreement. This Agreement constitutes the entire agreement among the parties with respect to the subject matter hereof and
supersedes all prior agreements and understandings, both oral and written, among the parties with respect to the subject matter hereof. 
 SECTION 6.11. Severability. If one or more provisions of this Agreement are finally held to be unenforceable under applicable law, such provision shall be deemed to be excluded from this Agreement and the balance of this Agreement
shall be interpreted as if such provision were so excluded and shall be enforced in accordance with its terms to the maximum extent permitted by law. 
  

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 SECTION 6.12. Interpretation. The headings contained in this Agreement are for reference purposes
only and shall not affect in any way the meaning or interpretation of this Agreement. As used in this Agreement, the words “hereof’, “herein”, “herewith” and words of similar import shall, unless otherwise stated, be
construed to refer to this Agreement as a whole and not to any particular provision of this Agreement, and the words “Article” and “Section” are references to the articles and sections of this Agreement unless otherwise
specified. Whenever the words “include,” “includes,” or “including” are used in this Agreement they shall be deemed to be followed by the words “without limitation.” As used in this Agreement, the term
“affiliate” shall have the meaning provided for such term in the Stockholders Agreement. The definitions contained in this Agreement are applicable to the singular as well as the plural forms of such terms and to the masculine as well as
to the feminine and neuter genders of such terms. The parties hereto have participated jointly in the negotiation and drafting of this Agreement. In the event an ambiguity or question of intent or interpretation arises, this Agreement shall be
construed as if drafted jointly by the parties and no presumption or burden of proof shall arise favoring or disfavoring any party by virtue of the authorship of any provisions of this Agreement. 
 [SIGNATURE PAGES FOLLOW] 
  

 11 

 IN WITNESS WHEREOF, each of the parties hereto has duly executed and delivered this Agreement as of the
day and year first above written. 
  

									
	PARENT:	 	COLLECT HOLDINGS, INC.
			
		 	By:	 	 /s/ Daniel J. Selmonosky

		 	Name:	 	Daniel J. Selmonosky
		 	Title:	 	President and Treasurer
		
	PURCHASERS:	 	ONE EQUITY PARTNERS II, L.P.
		
		 	     By: OEP GENERAL PARTNER II, L.P.,
     its General Partner

			
		 		 	 By: OEP HOLDING CORPORATION,
 its General
Partner

					
		 		 		 	By:	 	 /s/ Daniel J. Selmonosky

		 		 		 	Name:	 	Daniel J. Selmonosky
		 		 		 	Title:	 	Managing Director
		
		 	OEP II CO-INVESTORS, L.P.
		
		 	     By: OEP CO-INVESTORS MANAGEMENT II, LTD.,
     its General Partner

					
		 		 		 	By:	 	 /s/ Daniel J. Selmonosky

		 		 		 	Name:	 	Daniel J. Selmonosky
		 		 		 	Title:	 	Managing Director

 [Signature Page to Subscription Agreement] 

							
	
	OEP II PARTNERS CO-INVEST, L.P.
	
	     By: OEP II PARTNERS CO-INVEST G.P., LTD.,
     its General Partner

			
		 	        By:	 	 /s/ Daniel J. Selmonosky

		 	        Name:	 	Daniel J. Selmonosky
		 	        Title:	 	Managing Director
	
	 CITIGROUP CAPITAL PARTNERS II 2006
 CITIGROUP
INVESTMENT, L.P.

	
	     By: Citigroup Private Equity LP,
     its General Partner

			
		 	        By:	 	 /s/ Darren M. Friedman

		 	        Name:	 	Darren M. Friedman
		 	        Title:	 	Vice-President
	
	 CITIGROUP CAPITAL PARTNERS II
 EMPLOYEE
MASTER FUND, L.P.

	
	     By: Citigroup Private Equity LP,
     Its General Partner

			
		 	        By:	 	 /s/ Darren M. Friedman

		 	        Name:	 	Darren M. Friedman
		 	        Title:	 	Vice-President

 [Signature Page to Subscription Agreement] 

							
	
	CITIGROUP CAPITAL PARTNERS II ONSHORE, L.P.
	
	     By: Citigroup Private Equity LP,
     its General Partner

			
		 	        By:	 	 /s/ Darren M. Friedman

		 	        Name:	 	Darren M. Friedman
		 	        Title:	 	Vice-President
	
	CITIGROUP CAPITAL PARTNERS II CAYMAN HOLDINGS, L.P.
	
	     By: Citigroup Private Equity LP,
     its General Partner

			
		 	        By:	 	 /s/ Darren M. Friedman

		 	        Name:	 	Darren M. Friedman
		 	        Title:	 	Vice-President
	
	HELZBERG ANGRIST INVESTORS I, LLC
	
	     By: HELZBERG ANGRIST CAPITAL, LLC,
     its Manager

			
		 	        By:	 	 /s/ Jonathan Angrist

		 	        Name:	 	Jonathan Angrist
		 	        Title:	 	Managing Member

 [Signature Page to Subscription Agreement] 

 The following schedule and exhibits are omitted. NCO Group, Inc. agrees to furnish supplementally a copy of such
schedules and/or exhibits to the Securities and Exchange Commission upon request. 
  

					
	SCHEDULE	  		  	
			
	Schedule I	  	-    	  	Purchasers
			
	EXHIBITS	  		  	
			
	Exhibit A	  	-    	  	Amended and Restated Certificate of Incorporation of Collect Holdings, Inc.
	Exhibit B	  	-    	  	Stockholders Agreement
	Exhibit C	  	-    	  	Registration Rights Agreement
	Exhibit D	  	-    	  	Bylaws of Collect Holdings, Inc.

  

 15

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