Document:

exv10w1

Exhibit 10.1

AMENDMENT NO. 2 TO

AMENDED AND RESTATED EXECUTIVE AGREEMENT

     This Amendment No. 2 to Amended and Restated Executive Agreement (the “Second
Amendment”) is effective as of April 12, 2010 and amends that certain Amended and Restated
Executive Agreement effective as of June 24, 2008 (the “Original Agreement”), as amended by
Amendment No. 1 to Amended and Restated Executive Agreement effective as of September 25, 2009
(“the “First Amendment”) (the Original Agreement, as amended by the First Amendment, the
“Agreement”) between Huttig Building Products, Inc., a Delaware corporation (the
“Company”), and Jon Vrabely (the “Executive”). All capitalized terms used but not
defined herein shall have the meanings ascribed to them in the Agreement.

     NOW, THEREFORE, in consideration of the mutual covenants set forth in this Second Amendment,
the parties hereto agree that the Agreement is amended as follows effective as of the date first
above written:

1. Reinstatement of Original Base Salary. Paragraph 3(a)(i) of the Agreement is hereby
amended so that, effective for pay periods beginning on and after April 12, 2010, Executive’s
annual base salary shall be Four Hundred Thousand Dollars ($400,000.00) and the temporary salary
reduction effected by the First Amendment shall no longer be in effect.

2. No Other Changes; Execution in Counterparts. Except as specifically modified by this
Second Amendment, all of the terms and conditions of the Agreement shall continue in full force and
effect. This Second Amendment may be executed in counterparts, each of which shall be deemed an
original, but of which shall constitute one and the same instrument.

	 	 	 	 	 
	 	Huttig Building Products, Inc.

 	 
	 	By:  	/s/  Robert S. Evans
 	 
	 	 	Title:      Chairman 	 
	 	 	 	 
	 
	 	EXECUTIVE:

 	 
	 	/s/  Jon Vrabely
 	 
	 	Jon Vrabelyexv10w1

Exhibit 10.1

Description of 2009 LandAmerica Synergy Incentives

Fidelity National Financial, Inc.

Set forth below is a description of the material terms of two LandAmerica synergy incentive
programs approved by the Compensation Committee of the Board of Directors (the “Committee”)
of Fidelity National Financial, Inc. (the “Company”) in 2009. The purpose of the synergy
incentives was to incentivize employees to help the Company achieve pre-established synergy cost
savings goals related to the LandAmerica business acquired by the Company in December of 2008.

First LandAmerica Synergy Incentives (the “First Synergy Incentives”)

	•	 	The First Synergy Incentives were approved by the Committee on January 20, 2009, under the
Company’s Annual Incentive Plan.

	•	 	Thirty-seven employees of the Company were selected to participate. The Company’s 2009
named executive officers (as defined under Item 402(a)(3) of Regulation S-K) (the “Named
Executive Officers”) were among the employees selected.

	•	 	The incentives were earned if between $120 million and $200 million of synergy cost savings
were achieved during calendar year 2009. Synergy cost savings were measured quarterly. The
total size of the incentive pool was $20.4 million.

	•	 	For purposes of the incentives, “synergy cost savings” was defined as the annualized
expense savings resulting from:

	 	•	 	staff reductions
	 
	 	•	 	the cancellation of a LandAmerica lease obligation
	 
	 	•	 	the cancellation or restructuring of a LandAmerica acquired obligation or contract
that results in an expense savings as compared with LandAmerica’s expenses immediately
prior to the closing of the acquisition and
	 
	 	•	 	the cancellation of services being provided under the transition services agreement
entered into in connection with the acquisition.

	•	 	To the extent a terminated employee or a canceled lease, contract or transition service was
replaced by the Company, the synergy cost savings were offset.

1

 

	•	 	Participants had to be employed by the Company on the date that the incentive was paid. To
the extent earned, payments would be made following the quarter in which the goal was
achieved.

	•	 	Upon a change in control of the Company, the incentives would have been terminated and the
synergy cost savings would have been calculated at the change in control date.

	•	 	Set forth below is a table showing, for each of the Company’s 2009 Named Executive
Officers, the threshold and maximum incentive opportunities under the First Synergy
Incentives:

	 	 	 	 	 	 	 	 	 
	 	 	Threshold	 	Maximum
	 	 	Opportunity	 	Opportunity
	          Name	 	($)	 	($)
	William P. Foley
	 	 	1,500,000	 	 	 	3,000,000	 
	Alan L. Stinson
	 	 	600,000	 	 	 	1,200,000	 
	Raymond R. Quirk
	 	 	1,350,000	 	 	 	2,700,000	 
	Anthony J. Park
	 	 	375,000	 	 	 	750,000	 
	Brent B. Bickett
	 	 	300,000	 	 	 	600,000	 

	•	 	The following formula was used to determine the amounts earned:

	 	•	 	if the synergy cost savings equaled $120 million, 50% of the maximum amount would
be earned
	 
	 	•	 	if the synergy cost savings equaled $160 million, 75% of the maximum amount would
be earned
	 
	 	•	 	if the synergy cost savings equaled $200 million, 100% of the maximum amount would
be earned and
	 
	 	•	 	if the synergy cost savings fell between the amounts listed above, the amount
earned would be pro-rated.

	•	 	The Committee determined that the maximum goal was achieved in the first quarter in 2009.
As a result, the maximum incentive opportunities were earned.

Second LandAmerica Synergy Incentives (the “Second Synergy Incentives”)

	•	 	The Second Synergy Incentives were approved by the Committee on April 15, 2009, under the
Annual Incentive Plan.

	•	 	Forty-three employees of the Company were selected to participate. The Company’s 2009
Named Executive Officers were among the employees selected.

2

 

	•	 	The incentives were earned if between $16 million and $20 million of synergy cost savings
were achieved during the second, third and fourth quarters of calendar year 2009. The total
size of the incentive pool was $3.57 million.

	•	 	Synergy cost savings were defined in the same manner as they were defined for purposes of
the First Synergy Incentives (described above).

	•	 	To the extent a terminated employee or a canceled lease, contract or transition service was
replaced by the Company, the synergy cost savings were offset.

	•	 	Participants had to be employed by the Company on the date that the incentive was paid. To
the extent earned, payments would be made following the quarter in which the goal was
achieved.

	•	 	Upon a change in control of the Company, the incentives would have been terminated and the
synergy cost savings would have been calculated at the change in control date.

	•	 	Set forth below is a table showing, for each of the Company’s 2009 Named Executive
Officers, the threshold and maximum incentive opportunities under the Second Synergy
Incentives:

	 	 	 	 	 	 	 	 	 
	 	 	Threshold	 	Maximum
	 	 	Opportunity	 	Opportunity
	          Name	 	($)	 	($)
	William P. Foley
	 	 	262,500	 	 	 	525,000	 
	Alan L. Stinson
	 	 	105,000	 	 	 	210,000	 
	Raymond R. Quirk
	 	 	236,250	 	 	 	472,500	 
	Anthony J. Park
	 	 	65,625	 	 	 	131,250	 
	Brent B. Bickett
	 	 	52,500	 	 	 	105,000	 

	•	 	The following formula was used to determine the amounts earned:

	 	•	 	if the synergy cost savings equaled $16 million, 50% of the maximum amount would be
earned
	 
	 	•	 	if the synergy cost savings equaled $18 million, 75% of the maximum amount would be
earned
	 
	 	•	 	if the synergy cost savings equaled $20 million, 100% of the maximum amount would
be earned and
	 
	 	•	 	if the synergy cost savings fell between the amounts listed above, the amount
earned would be pro-rated.

3

 

	•	 	The Committee determined that the maximum goal was achieved in the second quarter of 2009.
As a result, the maximum incentive opportunities were earned.

4exv10w1w2

Exhibit 10.1.2

Pursuant to Instruction 2 to Item 601 of Regulation S-K, NeuStar, Inc. has filed an agreement
with the North American Portability Management LLC, as successor to Northeast Carrier Acquisition
Company, LLC, which is one of seven agreements that are substantially identical in all material
respects other than the parties to the agreements. North American Portability Management, LLC
succeeded to the interests of Northeast Carrier Acquisition Company, LLC and each of the other
entities listed below. The following list identifies the other parties to the six agreements that
have been omitted pursuant to Instruction 2 to Item 601:

	 	•	 	LNP, LLC (Midwest)
	 
	 	•	 	Southwest Region Portability Company, LLC
	 
	 	•	 	Western Region Telephone Number Portability, LLC
	 
	 	•	 	Southeast Number Portability Administration Company, LLC
	 
	 	•	 	Mid-Atlantic Carrier Acquisition Company, LLC
	 
	 	•	 	West Coast Portability Services, LLC

	 	 	 

	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

STATEMENT OF WORK NO. 79

UNDER

CONTRACTOR SERVICES AGREEMENT

FOR

NUMBER PORTABILITY ADMINISTRATION CENTER / SERVICE

MANAGEMENT SYSTEM

IMPLEMENTATION OF NANC CHANGE ORDER 442 (PSEUDO LRN)

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

STATEMENT OF WORK NO. 79

UNDER

CONTRACTOR SERVICES AGREEMENT

FOR

NUMBER PORTABILITY ADMINISTRATION CENTER/SERVICE MANAGEMENT SYSTEM

Implementation of NANC Change Order 442 (Pseudo LRN)

	1.	 	PARTIES

This Statement of Work No. 79 (this “Statement of Work” or “SOW”) is entered into pursuant to
Article 13, and upon execution shall be a part of, the Contractor Services Agreements for
Number Portability Administration Center/Service Management System, as amended and in effect
immediately prior to the SOW Effective Date (each such agreement referred to individually as
the “Master Agreement” and collectively as the “Master Agreements”), by and between NeuStar,
Inc., a Delaware corporation (“Contractor”), and the North American Portability Management LLC,
a Delaware limited liability company (the “Customer”), as the successor in interest to and on
behalf of the Northeast Carrier Acquisition Company, LLC (the
“Subscribing Customer”).

	2.	 	EFFECTIVENESS AND SUBSCRIBING CUSTOMERS

This Statement of Work shall be effective as of the last date of execution below (the “SOW
Effective Date”), conditioned upon execution by Contractor and Customer on behalf of all the
limited liability companies listed below for the separate United States Service Areas (the
“Subscribing Customers”).

	 	•	 	Mid-Atlantic Carrier Acquisition Company, LLC
	 
	 	•	 	LNP, LLC (Midwest)
	 
	 	•	 	Northeast Carrier Acquisition Company, LLC
	 
	 	•	 	Southeast Number Portability Administration Company, LLC
	 
	 	•	 	Southwest Region Portability Company, LLC
	 
	 	•	 	West Coast Portability Services, LLC
	 
	 	•	 	Western Region Telephone Number Portability, LLC

The number in the upper left-hand corner refers to this Statement of Work. Capitalized terms
used herein without definition or which do not specifically reference another agreement shall
have the meanings as defined in the Master Agreement.

	3.	 	CONSIDERATION RECITAL

In consideration of the terms and conditions set forth in this Statement of Work, and for other
good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged,

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	 	þ Yes

Contractor and Customer agree as set forth in this Statement of Work.

	4.	 	APPLICABLE DOCUMENTS

The following internal documents are applicable to the Additional Services contemplated under this
SOW:

	 	 	 

	þ

	 	Functional Requirements Specifications
	None

	 	Requirements Traceability Matrix
	None

	 	System Design
	þ

	 	Detailed Design
	None

	 	Integration Test Plan
	None

	 	System Test Plan
	None

	 	NPAC Software Development Process Plan
	þ

	 	User Documentation

Effective on the SOW Completion Date (defined below), the term Specifications as used in the
Master Agreements shall mean the Specifications as defined therein and as modified and amended
pursuant to Statements of Work under the Master Agreements through and including the Software
release contemplated by this Statement of Work.

	5.	 	IMPACTS ON MASTER AGREEMENT

	 	 	 

	None

	 	Master Agreement
	þ

	 	Exhibit B Functional Requirements Specification
	þ

	 	Exhibit C Interoperable Interface Specification
	None

	 	Exhibit E Pricing Schedules
	None

	 	Exhibit F Project Plan and Test Schedule
	None

	 	Exhibit G Service Level Requirements
	None

	 	Exhibit H Reporting and Monitoring Requirements
	None

	 	Exhibit J User Agreement Form
	None

	 	Exhibit K External Design
	None

	 	Exhibit L Infrastructure/Hardware
	None

	 	Exhibit M Software Escrow Agreement
	None

	 	Exhibit N System Performance Plan for NPAC/SMS Services
	None

	 	Disaster Recovery
	None

	 	Back Up Plans
	None

	 	Gateway Evaluation Process (Article 32 of Master Agreement)

	6.	 	SCOPE OF ADDITIONAL SERVICES

Contractor shall perform the Additional Services set forth herein. The Additional Services under
this SOW consist exclusively of the work set forth in this Article 6 (collectively, the “Software
Development Work”). The Additional Services under this SOW are an Enhancement to the NPAC/SMS
Software as defined in the Master Agreement.

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

	6.1	 	Software Development Work

The work necessary to incorporate the Change Order(s) set forth in Section 6.2 below into the
NPAC/SMS Software in accordance with the project schedule set forth in Article 8 below shall be
referred to collectively as the “Software Development Work.” The Software Development Work
associated with the Change Order(s) includes the following activities: requirements definition;
system design; coding and unit testing; system integration testing, system and regression testing;
program management; quality assurance; configuration control and documentation management, as well
as application support, customer support, and system administration support.

	6.2	 	Change Order

The NPAC/SMS Software shall incorporate and provide the functionality of the following change order
(“Change Order”) issued by the North American Numbering Council (NANC).

NANC 442 — Pseudo LRN

Change Order NANC 442 mitigates the impact of NPAC record growth on service provider LSMSs
and downstream systems caused when other service providers’ internal network management
activities result in the creation of SV and pooled block records for telephone numbers that
are neither ported nor pooled.

The change order accomplishes this by accommodating use cases where an LRN is not required
to route voice traffic to a telephone number, but the provider serving the telephone number
requires that an NPAC SV or pooled block record be created in order to display other
information associated with the number. Examples of such other information are DPC
addresses different from those associated with non-ported numbers within the same NPA-NXX,
first and/or last altSPID values, URIs, and information populated in the EULT, EULV, or
Billing ID fields. These records may be created for any number of reasons, such as to
indicate the subtending service provider or reseller to which the network service provider
has allocated the telephone number (for pre-port information purposes or to facilitate
subpoena delivery) or to manage future network migration activities that must keep pace with
porting and pooling updates.

The change order accommodates these use cases by allowing SV and pooled block records to be
established without requiring that all LSMSs receive broadcasts of these records. This is
accomplished by the creation of records with 000-000-0000 entered as the LRN value. This
pseudo-LRN value indicates to the NPAC that the record thus created is to be broadcast only
to those LSMSs that have indicated in their NPAC profiles a desire to receive pseudo-LRN SV
or pooled block broadcasts for records created by this SPID.

The ability to receive or create pseudo LRN records is optional. This change order
does not impact SOA and/or LSMS systems that do not make use of the pseudo-LRN capability.
By allowing service providers to ignore pseudo-LRN records or, if opted-in to the pseudo-LRN
capability, to limit broadcasts to those records created by the SPIDs for which pseudo-LRN
records are desired, the LSMS operators are able to manage their LSMS record storage
requirements. Further, a service provider that has not elected to participate in the
pseudo-LRN capability still may query the NPAC for information contained in a pseudo-LRN
record, either

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	 	þ Yes

through its LTI or by contacting the NPAC Help Desk, and thus may benefit from the
capability without electing to participate in it.

	6.3	 	Backward Compatibility

The Enhancement shall be backward-compatible, such that populating and broadcasting SV data
containing Pseudo-LRN records will not be visible to User systems that have not performed the steps
necessary to use the functionality afforded by the Enhancement. Because the Enhancement shall be
backward-compatible, its mere deployment in the NPAC/SMS will not result in any obligatory changes
to SOA or LSMS systems for Users not opting to use their SOA or LSMS for the functionality afforded
by the Enhancement.

	6.4	 	Opt-In

A User wishing to modify its SOA system to populate Pseudo-LRN records in the NPAC or to modify its
LSMS system to receive broadcasts from the NPAC of any Service Provider’s Pseudo-LRN data shall be
required to complete certification procedures, as described in section 6.6, and to update its NPAC
profile.

Nothing in this section shall be interpreted to modify a User’s ability to create, modify, delete,
or view User Data containing a Pseudo-LRN record. All Users may continue using Low-Tech Interface
(LTI), Mass Update Mass Port (MUMP), or NPAC Help Desk to create, modify, delete or to view User
Data containing a Pseudo-LRN record, including even those Users that do not update their SOA or
LSMS systems to make use of the Enhancement.

	6.5	 	No Impairment

The deployment of the Enhancement in the NPAC/SMS to include the functionality of Change Order 442
and the population of Pseudo LRN in SVs and pooled blocks will at all times be subject to all
performance measurements required under the Master Agreement, including all Amendments and
Statements of Work issued thereunder, including, without limitation, the Service Level Requirements
set forth in Exhibit G to the Master Agreement. Contractor hereby commits to bear the costs of any
future upgrades necessary to meet the Service Level Requirements set forth in Exhibit G of the
Master Agreement in the event NPAC/SMS performance appears likely to be adversely impacted by TN
Porting Events attributable to the Enhancement.

	6.6	 	Certification Testing

Contractor and Customer Project Executives shall establish performance testing requirements for
each User opting to use its SOA to populate Pseudo-LRN data or to use its LSMS to receive
broadcasts of Pseudo-LRN data, in order to assure that the User’s connecting SOA and LSMS systems
can meet any increased TN Porting Event volumes associated with Pseudo LRN population and
broadcast.

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

	6.7	 	Large Port Notifications

The planned creation (activation), modification or deletion of large quantities of SV records with
Pseudo-LRN values shall be reported to Users in the same manner and under the same circumstances as
the planned creation (activation), modification or deletion of large quantities of SV records
having conventional LRN values.

	6.8	 	Relationship of Subscription Version with a Pseudo LRN to Master Agreement

Nothing herein is intended to prevent the creation, modification or deletion of an SV into which a
Pseudo LRN value has been populated into the LRN field from being deemed a TN Porting Event, so
long as such creation, modification or deletion of an SV meets the criteria set forth in the Master
Agreement for a TN Porting Event, including the definition set forth in Exhibit E to the Master
Agreement.

An SV containing a Pseudo LRN shall be considered an SV in the NPAC/SMS for all purposes allowed
under the Master Agreement. By way of clarification, the immediately foregoing shall mean that
nothing herein is intended to prevent an SV into which a Pseudo LRN has been entered from being
measured for purposes of determining the National TN Inventory under Section 35.5(a) of the Master
Agreement for any purpose, including, but not limited to, determining whether a TN Inventory
Adjustment Event under Section 35.5(a) of the Master Agreement has taken place or determining
whether a National Ceiling Threshold Event taken place under Section 35.7 of the Master Agreement.

	6.9	 	Monthly Reporting

Beginning the first (1st) month after Acceptance of the Enhancement in all seven (7)
Service Areas corresponding to the seven (7) Subscribing Customers set forth in Article 2 above,
Contractor shall deliver to Customer a report consisting of the total number of TN Porting Events,
distinguished by LNP Type, occurring in the previous calendar month in the Service Area for SVs
containing a Pseudo-LRN value.

	7.	 	OUT OF SCOPE SERVICES

This SOW contains the agreed upon terms and conditions that shall govern Contractor’s performance
of the Additional Services described herein. The Additional Services provided for in this SOW
shall not be interpreted, implied, or assumed to include any other service(s), including additional
or changed services, not specifically described in Article 6 above. Any and all requested or
required services or change orders (hereinafter “Out of Scope Services”) may be provided in
accordance with Article 13 of the Master Agreement.

	8.	 	PROJECT PHASES
	 
	8.1	 	Phase Descriptions

Contractor shall perform the Additional Services in accordance with the schedule (the “Project

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	 	þ Yes

Phases”) set forth below.

Table 1 — Project Phases

	 	 	 
	Phases	 	Descriptions
	Phase 0

	 	Commencement
	Phase 1

	 	Development and Internal Testing of Enhancement
	Phase 2

	 	Enhancement available for Testing on Industry Test Bed
	Phase 3

	 	Implementation of Enhancement

Phase 1 — Beginning on Monday, May 31, 2010, Contractor shall undertake all necessary
development activities to implement the Enhancement. Contractor shall complete this Phase 1 by
August 15, 2010.

Phase 2 — Upon completion of Phase 1, Contractor shall make the Enhancement available for optional
regression testing on the industry test bed. The industry test bed also will be available for
turn-up testing for Users that wish to modify their SOA/LSMS systems for the Enhancement.
Contractor shall maintain availability of the Industry Test Bed for these purposes for two (2)
weeks.

Phase 3 — Upon completion of Phase 2, Contractor shall commence the introduction of the
Enhancement in production into the Service Areas on the first maintenance window available for
installation. Contractor shall introduce the Enhancement in the first Service Area on August 29,
2010, and in the next six (6) Service Areas through September 19, 2010. The date on which the
Enhancement is implemented in all regions shall be referred to as the “SOW Completion Date.”

	8.2	 	Acceptance

If not accepted sooner by Customer, the Additional Services shall be deemed to have been accepted
(“Acceptance”) upon the absence of written notice from Customer to Contractor identifying Critical
Defects (as defined herein) in the Change Order functionality implemented hereunder as of fifteen
(15) calendar days after the SOW Completion Date. For purposes of this Section, a “Critical
Defect” shall mean any functional defect in the Enhancement to be implemented by the Additional
Services hereunder that prevents one or more Users from performing a create, activate, modify or
delete of an Active SV. For such a defect to be considered a Critical Defect it must be
reproducible and be one for which no acceptable alternative functionality can be identified.

	9.	 	COMPENSATION AND PAYMENT

There is no cost to the Subscribing Customer or the Users in the Subscribing Customer’s Service
Area for the performance of the Additional Services set forth herein.

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

	10.	 	CREDITS

	 	(a)	 	National Enhancement Credit

Upon Customer’s Acceptance of the Enhancement on behalf of all the Subscribing Customers
corresponding with the seven (7) Service Areas set forth in Article 2, and provided that the
functionality introduced by NANC Change Order 442, namely the ability to create, modify, and delete
SVs and blocks with a Pseudo-LRN and for the NPAC/SMS to selectively broadcast such SVs and blocks
to participating LSMSs, is available in all seven (7) United States Service Areas administered by
Contractor under the several Master Agreements, an aggregate credit (the “National Enhancement
Credit”) equal to Five Hundred Thousand Dollars ($500,000) shall be allocated among a number of
Service Areas equal to seven (7) (corresponding to the number of Subscribing Customers as of the
SOW Effective Date set forth in Article 2 above) in the same manner as the Net National Monthly
Aggregate Porting Charge is applied in accordance with Section 35.1 of the Master Agreement. The
National Enhancement Credit shall be reflected with the first invoices issued to Allocated Payors
in the Service Area, pursuant to Section 35.8 of the Master Agreement, in the month immediately
following Customer’s Acceptance of the Enhancement.

	 	(b)	 	National Quarterly Pseudo LRN Credit

	 	(i)	 	Measurement, Calculation and Annual Cap

Provided the Enhancement is Accepted in all seven (7) Service Areas corresponding to the seven (7)
Subscribing Customers set forth in Article 2 above, Contractor shall for each calendar quarter
(each a “Measuring Quarter”), beginning with the Measuring Quarter coinciding with the SOW
Effective Date and ending with the last calendar quarter of calendar year 2012, measure the total
number of active Subscription Versions (SVs) in all seven (7) United States Service Areas in the
NPAC/SMS administered by Contractor under the several Master Agreements, wherein the value
“000-000-0000” (the “Pseudo LRN”) is entered as the LRN value in accordance with NANC Change Order
442 (such total number of SVs, the “National Quarterly Pseudo LRN Inventory”). Contractor shall
undertake such measurement promptly after the end of the applicable Measuring Quarter. Contractor
shall then multiply the National Quarterly Pseudo LRN Inventory by the Pseudo LRN Credit set forth
immediately below for each applicable calendar year (such product resulting in the “National
Quarterly Pseudo LRN Credit”).

	 	 	 	 	 
	APPLICABLE	 	 	 	ANNUAL CAP OF THE
	CALENDAR	 	PSEUDO LRN	 	NATIONAL QUARTERLY
	YEAR	 	CREDIT	 	PSEUDO LRN CREDIT
	2010	 	$0.0083
	 	$1,000,000
	2011
	 	$0.0083
	 	$1,500,000
	2012
	 	$0.0083
	 	$2,000,000

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

The calculation of the National Quarterly Pseudo LRN Credit is associated only with SVs
containing a Pseudo LRN value, and is not intended to be associated with SVs not containing a
Pseudo LRN value in any NPAC.

The aggregate amount of the National Quarterly Pseudo LRN Credit that may be calculated pursuant to
Section 10(a)(i) above for each of calendar years 2010, 2011 and 2012 shall not
exceed the amount of the Annual Cap of the National Quarterly Pseudo LRN Credit set forth in the
table above in this Section 10(a)(i) for each Applicable Calendar Year (i.e., 2010, 2011 and 2012),
and no amount in excess of the Annual Cap of the National Quarterly Pseudo LRN Credit for the
Applicable Calendar pursuant to this Section 10(a)(i) shall be carried forward or applied in any
other Applicable Calendar Year. For example, if the first Measuring Quarter for calendar year 2010
coincides with the last calendar quarter for such year, and as a result of Contractor’s measurement
on the first day of January, 2011 the total number of SVs as of the last day of December, 2010
results in the calculation of a National Quarterly Pseudo LRN Credit equal to $2,000,000, then the
aggregate amount the National Quarterly Pseudo LRN Credit that will be allocated to Allocated
Payors in all Service Areas for three Billing Cycles beginning with the December, 2010 invoices
(mailed in January, 2011) will equal and not exceed $1,000,000.

	 	(ii)	 	Timing and Annual Cap

The National Quarterly Pseudo LRN Credit shall be allocated among a number of Service Areas equal
to seven (7) (corresponding to the number of Subscribing Customers as of the SOW Effective Date set
forth in Article 2 above) in the same manner as the Net National Monthly Aggregate Porting Charge
is allocated to the Service Areas in accordance with Section 35.1 of the Master Agreement. The
National Quarterly Pseudo LRN Credit shall be ratably reflected, pursuant to Section 35.8 of the
Master Agreement, on invoices issued to Allocated Payors in the Service Area over the next three
(3) Billing Cycles beginning with the first invoices issued to Allocated Payors in the Service Area
associated with the last month of the Measuring Quarter. For example, if as a result of
Contractor’s measurement on the first day of April the total number of SVs as of the last day of
March results in the calculation of a National Quarterly Pseudo LRN Credit, then one-third (1/3) of
the Allocated Payor’s share of the National Quarterly Pseudo LRN Credit will appear in each of the
invoices to Allocated Payors for March (mailed in April), April (mailed in May), and May (mailed in
June).

	 	(c)	 	Division, Apportioning, and Invoicing

Each Allocated Payor’s share of the Service Area’s share of the National Enhancement Credit and the
National Quarterly Pseudo LRN Credit (the “SOW 79 Credits”) shall be issued in the same manner as
the division, apportioning and invoicing of Allocated Charges is determined under SOW11 and in
accordance with the Cost Recovery Order, pursuant to Section 6.6(c) of the Master Agreement, and
shall be issued solely as a reduction against charges allocable or chargeable to Allocated Payors
on invoices issued by Contractor.

If for any Allocated Payor the amount of the SOW 79 Credits issued on an invoice does not apply in
full such Allocated Payor’s share of the SOW 79 Credits, then the remaining share of

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

such unapplied SOW 79 Credits allocable to that Allocated Payor shall be issued again on the
next monthly invoice, and any subsequent invoices as necessary, of such Allocated Payor in the
amount of the lesser of (i) the full amount of the remaining unapplied amount of the SOW 79 Credits
allocable to that Allocated Payor or (ii) the full amount of all charges allocable or chargeable to
such Allocated Payor, until the share of the SOW 79 Credits allocable to that Allocated Payor is
fully issued.

In no event shall any amount of a share of the SOW 79 Credits that is not fully issued result in a
monetary payment of any kind, including, without limitation, as a result of the expiration or
termination of any Statement of Work or the Master Agreement, other than the application of such
SOW 79 Credits as a reduction against charges allocable or chargeable to Allocated Payors on
invoices issued by Contractor.

	 	(d)	 	Invoice Itemization

The invoices in which each Allocated Payor’s share of the SOW 79 Credits is first issued shall
clearly identify and itemize the amount of the SOW 79 Credits, including the amount of the National
Quarterly Pseudo LRN Inventory and the share of the National Quarterly Pseudo LRN Credit allocable
to the Allocated Payor that is issued on an invoice. Any amount of an Allocated Payor’s share of
the SOW 79 Credits that remains after issuance on that invoice shall be aggregated with and added
to amounts of the Allocated Payor’s share of such SOW 79 Credits remaining for application on
future invoices. Any such amounts the Allocated Payor’s share of the SOW 79 Credits issued on
subsequent invoices shall be clearly identified on such invoice and any subsequent invoices.

	 	(e)	 	Preservation of Rights of Setoff

Allocated Payors retain their right of set-off against all charges allocable to Allocated Payors on
invoices issued by Contractor, including for Contractor’s failure to properly and accurately
compute, issue and apply the Allocated Payor’s share of the SOW 79 Credits.

	 	(f)	 	Condition

The division, apportionment and invoicing of the SOW 79 Credits is conditioned upon the continued
availability of the functionality introduced by NANC Change Order 442. If such functionality is
not available for any reason (other than a Neustar act or omission) in any calendar month for which
the National Quarterly Pseudo LRN Credit (in whole or in part) were available on invoices issued to
Allocated Payors to reduce charges allocable or chargeable to Allocated Payors on invoices issued
by Contractor, then the SOW 79 Credits shall be suspended, such that it shall not be available to
reduce such charges in such invoice. By way of clarification, and not limitation, the suspension
of the SOW 79 Credits shall not in any way affect the application in any calendar year of the
Annual Cap of the National Quarterly Pseudo LRN Credit under Section 10(b) above.

The SOW 79 Credits shall subsequently be available to Allocated Payors to reduce charges allocable
or chargeable to Allocated Payors on invoices issued by Contractor only when the

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

functionality introduced by NANC Change Order 442, namely the ability to create, modify, and
delete SVs and blocks with a Pseudo-LRN and for the NPAC/SMS to selectively broadcast such SVs and
blocks to participating LSMSs, was available, without interruption, in all United States Service
Areas administered by Contractor under the several Master Agreements for a full calendar month.

	11.	 	Gateway Evaluation Process Waivers

The computation, division, apportioning, issuance, application, and invoicing of any invoices
setting forth an Allocated Payor’s share of a National Quarterly Pseudo LRN Credit shall be
auditable and included in determining “Reporting” for purposes of Element No. 2, “Billing
Timeliness” for purposes of Element No. 7a, and “Billing Accuracy” for purposes of Element No. 7b
of the Gateway Evaluation Process as set forth in Article 32 of the Master Agreement only upon the
third (3rd) Billing Cycle after its sending; provided that Customer and Contractor have
issued an updated GEP Metrics Document as set forth in Article 32 of the Master Agreement. All
invoices setting forth an Allocated Payor’s share of the National Quarterly Pseudo LRN Credit
issued prior to the date of such Third Billing Cycle shall be deemed satisfied for purposes of
Element No. 2, timely for purposes of Element No. 7a, and accurate for purposes of Element No. 7b
of the Gateway Evaluation Process. Nothing herein shall preclude Contractor from issuing an
adjustment credit to reflect the proper computation, division, apportioning, issuance, application,
and invoicing under any one or more invoices issued thereafter in accordance with the updated GEP
Metrics Document. For purposes of the GEP, a copy of this SOW shall serve as a waiver letter
signed by Contractor and Customer.

	12.	 	MISCELLANEOUS

12.1 Except as specifically modified and amended hereby, all the provisions of the Master
Agreement and the User Agreements entered into with respect thereto, and all exhibits and schedules
thereto, shall remain unaltered and in full force and effect in accordance with their terms. From
and after the SOW Effective Date hereof, any reference in the Master Agreement to itself and any
Article, Section or subsections thereof or to any Exhibit thereto, or in any User Agreement to
itself or to the Master Agreement and applicable to any time from and after the SOW Effective Date
hereof, shall be deemed to be a reference to such agreement, Article, Section, subsection or
Exhibit, as modified and amended by this. From and after the SOW Effective Date, this Statement of
Work shall be a part of the Master Agreement, including its Exhibits, and, as such, shall be
subject to the terms and conditions therein. Each of the respective Master Agreements with respect
to separate Service Areas remains an independent agreement regarding the rights and obligations of
each of the Parties thereto with respect to such Service Area, and neither this Statement of Work
nor any other instrument shall join or merge any Master Agreement with any other, except by the
express written agreement of the Parties thereto.

12.2 If any provision of this SOW is held invalid or unenforceable the remaining provision of
this SOW shall become null and void and be of no further force or effect. If by rule, regulation,
order, opinion or decision of the Federal Communications Commission or any other regulatory

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

body having jurisdiction or delegated authority with respect to the subject matter of this SOW
or the Master Agreement, this SOW is required to be rescinded or is declared ineffective or void in
whole or in part, whether temporarily, permanently or ab initio (an “Ineffectiveness
Determination”), immediately upon such Ineffectiveness Determination and without any requirement on
any party to appeal, protest or otherwise seek clarification of such Ineffectiveness Determination,
this SOW shall be rescinded and of no further force or effect retroactively to the Amendment
Effective Date. Consequently, the Master Agreement in effect immediately prior to the Amendment
Effective Date shall continue in full force and effect in accordance with its terms, unchanged or
modified in any way by this SOW. In the event of an Ineffectiveness Determination, any amounts
that would have otherwise been due and payable under the terms and
conditions of the Master Agreement, in effect immediately prior to the Amendment Effective Date
(including, but not limited to any adjustments necessary to retroactively re-price TN Porting
Events under Exhibit E from the Amendment Effective Date through the date of the Ineffectiveness
Determination, or other amounts or credits, to any party hereunder), shall be invoiced by
Contractor at the earliest practical Billing Cycle in accordance with the Master Agreement and
shall be due and payable in accordance with the applicable invoice therewith or shall be credited
or applied for the benefit of the Customer or any Allocated Payor in accordance with the Master
Agreement.

12.3 This Statement of Work may be executed in two or more counterparts and by different parties
hereto in separate counterparts, with the same effect as if all parties had signed the same
document. All such counterparts shall be deemed an original, shall be construed together and shall
constitute one and the same instrument.

12.4 If at any time hereafter a Customer, other than a Customer that is a party hereto desires
to become a party hereto, such Customer may become a party hereto by executing a joinder agreeing
to be bound by the terms and conditions of this Statement of Work, as modified from time to time.

12.5 This Statement of Work is the joint work product of representatives of Customer and
Contractor; accordingly, in the event of ambiguities, no inferences will be drawn against either
party, including the party that drafted this Statement of Work in its final form.

12.6 This Statement of Work sets forth the entire understanding between the Parties with regard
to the subject matter hereof and supercedes any prior or contemporaneous agreement, discussions,
negotiations or representations between the Parties, whether written or oral, with respect thereto.
The modifications, amendments and price concessions made herein were negotiated together and
collectively, and each is made in consideration of all of the other terms herein. All such
modifications, amendments and price concessions are interrelated and are dependent on each other.
No separate, additional or different consideration is contemplated with respect to the
modifications, amendments and price concessions herein.

[THIS SPACE INTENTIONALLY LEFT BLANK]

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	Amendment No. 79 (NE)
	SOW:

	 	o No
	 

	 	þ Yes

IN WITNESS WHEREOF, the undersigned have executed this Statement of Work:

	 	 	 	 	 
	CONTRACTOR: NeuStar, Inc.

 	 	 
	By:  	/s/ Paul S. Lalljie
 	 	 
	 	Its:  	Senior Vice President,
Chief Financial Officer 	 	 
	Date: 7/13/2010 	 	 
	 

CUSTOMER: North American Portability Management LLC, as successor in interest to and on behalf of Northeast Carrier Acquisition Company, LLC

	 	 	 	 	 
	 	 	 
	By:  	/s/ Melvin Clay
 	 	 
	 	Its:  	NAPM LLC Co-Chair 	 	 
	Date: July 7, 2010 	 	 
	 
	 	 	 
	By:  	/s/ Timothy Decker
 	 	 
	 	Its:  	NAPM LLC Co-Chair 	 	 
	Date: 7/9/2010 	 	 
	 

Page 13

CONFIDENTIAL

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