Document:

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                                                                   Exhibit 10.15

CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH
THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.

                     MANAGED DATA NETWORK SERVICES AGREEMENT

                        (Final: Dated September 17, 1996)

                                     BETWEEN

             SCITOR INTERNATIONAL TELECOMMUNICATIONS SERVICES, INC.

                                       AND

                              I-PASS ALLIANCE, INC.

                                    CONTRACT REFERENCE NO: MDNS/US/IPAS/09/96/99

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This Agreement is entered into as of this 17th day of September, 1996 by and
between:

SCITOR INTERNATIONAL TELECOMMUNICATIONS SERVICES, INC., a company incorporated
under the laws of the State of Delaware, whose principal place of business is
located at 3100 Cumberland Circle, Suite 1200, Atlanta, Georgia 30339,
hereinafter referred to as ("Scitor ITS"); and

I-PASS ALLIANCE, INC., a company incorporated under the laws of the State of
California, whose principal place of business is located at 555 Bryant Avenue,
#248, Palo Alto, California 94301 hereinafter referred to as ("Customer").

                                    RECITALS:

WHEREAS, Customer desires to obtain certain managed data network services from
Scitor ITS in order to enable data communications from, to and between certain
of Customer's offices worldwide;

WHEREAS, the Parties desire to specify the terms and conditions under which
Scitor ITS will provide the Service to Customer;

NOW, THEREFORE, in consideration of the premises and mutual undertakings
hereinafter set forth, the Parties, intending to be legally bound, hereby agree
as follows:

1.       DEFINITIONS

1.1      In this Agreement, including the Attachments and Schedules which are by
         this reference incorporated herein, the following words and expressions
         shall have the following meanings:

         1.1.1    "ASSOCIATED COMPANY" shall mean any company controlling,
                  controlled by or under common control of either of the
                  Parties;

         1.1.2    "CCITT" shall mean the International Telegraph and Telephone
                  Consultative Committee;

         1.1.3    "COMMISSIONING TESTS" shall mean the commissioning tests and
                  procedures to be carried out by Scitor ITS in order to
                  commission the services as specified in Attachment 4;

         1.1.4    "CUSTOMER EQUIPMENT" shall mean X.25 pads or LANAS routers
                  used for access to Scitor ITS Network and to utilize the
                  Service;

         1.1.5    "DATE OF CONNECTION" shall mean the date of the physical
                  connection and commissioning of the Service at each of the
                  Locations;

         1.1.6    "DOLLARS" or "$" shall mean United States Dollars;

         1.1.7    "DTE" shall mean Data Terminating Equipment;

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         1.1.8    "EFFECTIVE DATE" shall mean the date first above written;

         1.1.9    "EQUIPMENT" shall mean the communications equipment, cables
                  and connectors which may be supplied by Scitor ITS to Customer
                  under this Agreement;

         1.1.10   "CUSTOMER FACILITIES" shall mean all such equipment and
                  communications lines, including any public data networks or
                  Customer Equipment required by Customer to access the Network
                  (other than Tail Circuits, Equipment and Software which Scitor
                  ITS supplies to Customer pursuant to Clause 5.2) magnetic
                  media, programs, software and other facilities, including the
                  provision of personnel, required by Customer for its use of
                  the Service;

         1.1.11   "FORCE MAJEURE" shall mean an event the result of which causes
                  a Party's failure or delay in performance due to circumstances
                  beyond the that Party's reasonable control including, but
                  without limitation to the foregoing, labor disputes, strikes,
                  lock-outs, shortages of or liability to obtain labor, energy
                  components, raw materials or supplies, war or act of war,
                  riot, insurrection, epidemic, act of God or governmental
                  action not the fault of the non-performing Party.

         1.1.12   "FRAME RELAY" shall mean a high speed switched data service
                  accessing the Network via a permanent leased digital Tail
                  Circuit supporting the transfer of bi-directional Frame Relay
                  frames between terminating equipment at Locations and Scitor
                  ITS' Frame Relay service port on the Network.

         1.1.13   "INITIAL TERM" shall mean forty (40) months from the Effective
                  Date of this Agreement;

         1.1.14   "LOCATIONS" shall mean Customer's locations to be provided
                  with the Service as listed in Attachment 2;

         1.1.15   "NETWORK" shall mean Scitor ITS's communications processors,
                  related equipment, and circuits used by Scitor ITS for the
                  provision of the Service, but excluding Tail Circuits to
                  Locations, public data networks and any terminal equipment
                  including the Equipment sited at Locations;

         1.1.16   "NODE" shall mean a node of the Scitor ITS Network to which a
                  Tail Circuit is to be connected for the purposes of rendering
                  the Service to Customer (dedicated leased line connections
                  only) such Nodes being deployed at such times and places as
                  determined by Scitor ITS;

         1.1.17   "PARTIES" shall mean Scitor ITS and Customer; "Party" shall
                  mean either Scitor ITS or Customer as the context requires;

         1.1.18   "PTT" shall mean a governmental or non-governmental entity or
                  authority which is empowered to own or lease and operate
                  telecommunications circuits or other capacity and to lease
                  said circuits or capacity to parties such as Scitor ITS;

         1.1.19   "PUBLIC X.28" shall mean Scitor ITS' shared public rotary X.28
                  dial up service.

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         1.1.20   "SERVICE" shall mean Frame Relay, X.25, X.28, LAN Access and
                  other data communications services and all related and
                  ancillary services thereto, or any of same, including the
                  provision of Equipment and Software, all as more fully
                  described in Attachment 1:

         1.1.21   "SITA" shall mean Societe Intemationale de Telecommunications
                  Aeronautiques;

         1.1.22   "SOFTWARE" shall mean the software programs and each and every
                  component thereof, as amended from time to time, including all
                  developments, versions or releases thereof whether existing
                  now or becoming available in the future, and all related
                  documentation, which may be supplied by Scitor ITS in
                  connection with the provision of the Service, whether integral
                  to the Equipment or otherwise;

         1.1.23   "SUB-CONTRACTOR" shall mean an Associated Company of Scitor
                  ITS or otherwise a third party whose identity has been
                  notified to Customer;

         1.1.24   "TAIL CIRCUIT" shall mean a telecommunications circuit or
                  other capacity leased from the relevant telecommunications
                  authorities (PTTs) and which permits the connection of a
                  Location to the nearest Scitor ITS Network node;

         1.1.25   "X.25" shall mean a synchronous protocol utilized to effect
                  managed data network services.

2.       SCOPE AND PURPOSE OF AGREEMENT

         This Agreement, including the Attachments, and Schedules, governs the
         terms and conditions upon which Scitor ITS shall render the Service to
         Customer. This Agreement is for the benefit of Customer only and in no
         event shall Customer be entitled to resell the Service to any third
         party. Scitor ITS reserves the right to refuse any request for Service
         at any Location or country or to immediately suspend or terminate any
         Service if Scitor ITS has reasonable grounds for suspecting that such
         request for, or provision of Service is not in accordance with this
         Clause 2. In no event shall Customer be authorized to connect any other
         communications network to the Network, with the exception of the
         Customer Equipment, whether directly or indirectly or whether via
         Equipment or any other terminal equipment not supplied by Scitor ITS.
         Breach of this Clause 2 by Customer shall be considered a material
         breach of this Agreement.

3.       TERM AND TERMINATION

3.1      This Agreement shall become effective on the Effective Date and, except
         as provided under Clauses 3.2 or 3.3 below, shall continue in full
         force and effect for the Initial Term. Thereafter, this Agreement shall
         be automatically renewed for successive periods of 12 months unless
         either Scitor ITS or Customer gives to the other Party written notice
         of its intention to terminate this Agreement at least 60 days prior to
         the end of the Initial Term or any renewal thereof.

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3.2      Either Party may terminate this Agreement by notice in writing to the
         other Party forthwith in any of the following events:

         3.2.1    if the other Party is guilty of any material breach,
                  non-observance or non-performance of its obligations hereunder
                  or any of them and does not remedy the same (if it is capable
                  of remedy) within 14 days of written notice of such failure or
                  breach being given by the non-defaulting Party;

         3.2.2    if an order is made or an effective resolution is passed for
                  the dissolution or winding up of the other Party except for
                  the purposes of an amalgamation, merger or reconstruction;

         3.2.3    if an encumbrancer takes possession or a receiver is appointed
                  over the whole or any part of the undertaking or assets of the
                  other Party;

         3.2.4    if the other Party becomes insolvent or makes any special
                  arrangements or any special assignment for the benefit of its
                  creditors, or is the subject of a voluntary or involuntary
                  filing under the bankruptcy laws of any jurisdiction.

3.3      On termination of this Agreement for whatever reason each Party will
         return to the other forthwith any and all property of whatever kind and
         nature provided under this Agreement and belonging to the other.

3.4      Termination of this Agreement for any cause shall not affect any rights
         or obligations of the Parties in relation to anything done prior to
         such termination and the provisions of this Agreement shall continue to
         bind the Parties insofar and so long as may be necessary to give effect
         to such rights and obligations.

4.       PROVISION OF SERVICE

4.1      Customer shall negotiate and conclude contracts with Customer Equipment
         suppliers wherein such contracts include the provision of the Services.
         Customer shall be solely responsible for all risks and expenses
         incurred in connection with its activities under this Agreement and for
         itself with Customer Equipment suppliers for the purpose of
         provisioning the Services and act in all respects on its own account,
         including, but not limited to, technical support, project management
         and help desk services. Customer shall procure under Customer Equipment
         suppliers contracts that all Customer Equipment suppliers will comply
         with all obligations of Customer under this Agreement.

4.2      Scitor I-TS shall provide and Customer shall obtain from Scitor ITS,
         the Service specified in Attachment 1, subject to payment of the
         charges specified in Attachment 2.

4.3      Scitor ITS reserves the right to control, direct and establish
         procedures for the use of the Service and Customer agrees to follow the
         reasonable instructions and procedures of Scitor ITS with respect to
         the use of the Service. Scitor ITS also reserves the right to make
         operational changes to the Service, including Customer identification
         procedures, types of terminal equipment permitted to access the
         Service, system programming languages, administrative and operational
         algorithms, apparatus comprised in any

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         network used to deliver the Service, and designation of particular
         addresses, provided that in the exercise of its rights under this
         Clause 4.2, Scitor ITS shall not materially adversely affect the
         Service provided to Customer nor cause Customer to incur increased
         charges.

4.4      Recognizing the rapidly changing telecommunications environment and the
         evolving area of telecommunications law, both Parties shall actively
         monitor and ensure that its operations, including the connection of any
         apparatus, Equipment or Customer Equipment to any network used to
         deliver the Service, are in full compliance at all times with the
         applicable telecommunications, data protection, or other laws,
         regulations, and licenses (including, but not limited to, the
         requirements and limitations associated with the provision of voice
         service over frame relay) in each jurisdiction in which Customer uses
         the Service or Scitor ITS provides the Service. Customer will obtain
         any necessary regulatory approvals and licenses, and upon reasonable
         request from Scitor ITS, Customer will provide evidence of said
         regulatory approvals and licenses to Scitor ITS.

4.5      Any terminal, Customer Equipment or other computer equipment used to
         gain access to the Service must be approved by Scitor ITS prior to its
         connection to the Network. Scitor ITS reserves the right to immediately
         disconnect (or require the disconnection of) any such equipment in
         breach of this provision.

4.6      "Customer shall nominate a representative ("Network Project Manager")
         and a deputy on either of whose authority Scitor ITS may rely in its
         relationship with Customer.

4.7      Scitor ITS shall put in place, and thereafter maintain for the term of
         this Agreement, reasonable security to protect Customer's computer
         stored data transmitted over the Network from unauthorized access and
         disclosure other than as permitted by the terms of this Agreement or to
         anybody having statutory authority to require Scitor ITS to make
         disclosures.

4.8      Customer shall be responsible for obtaining and maintaining the
         Customer Facilities. Neither Scitor ITS nor its agents or
         Sub-Contractors shall have any responsibility for or liability with
         respect to the Customer Facilities, including, but not limited to, the
         use, operation or performance of such Customer Facilities.

4.9      It is understood that the provision of adequate comprehensive liability
         insurance to protect Scitor ITS/SITA or Associated Companies of Scitor
         ITS from all forms of property damage, bodily injury and death, in all
         Locations where Customer Equipment is co-located with Scitor ITS/SITA
         or Associated Companies of Scitor ITS shall be provided by Customer.
         Said insurance shall be evidenced by Customer providing to Scitor ITS a
         certificate of insurance naming Scitor ITS/SITA or Associated Companies
         of Scitor ITS as additional insured with a minimum of thirty (30) days
         notice of cancellation.

5.       SUPPORT SERVICES

5.1      Scitor ITS shall provide for the benefit of Customer the help desk
         facilities at certain locations as notified by Scitor ITS, in order
         that Customer may obtain technical advice and guidance on the operation
         and use of the Service. Customer understands that the

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         location of the help desk facilities is subject to reasonable change at
         any time. These help desk facilities will be available 24 hours a day,
         7 days a week, to answer all service related queries to Customer
         designated personnel. Scitor ITS shall use its reasonable endeavors to
         respond to Customer promptly on any query which is Service related.

5.2      Scitor ITS shall provide Tail Circuit management Service for all Tail
         Circuits requested by Customer. Tail Circuit management services
         comprise:

         5.2.1    ordering (where legally able to do so) and managing of the
                  connection of Tail Circuits, modems and other communications
                  equipment from the relevant PTTs or other third party vendors
                  as applicable;

         5.2.2    testing and acceptance of Tail Circuits, modems and other
                  communications equipment;

         5.2.3    Tail Circuit fault reporting and coordination of restoration
                  upon Scitor ITS becoming aware of a fault;

         5.2.4    payment to PTTs and other third party vendors in local
                  currency on Customer's behalf, where applicable (but this
                  service does not affect Customer's liability with respect to
                  such Tail Circuits, modems or other communications equipment
                  and all sums paid by Scitor ITS to PTTs or other third party
                  vendors in respect thereof shall be reimbursed by Customer as
                  more fully described in Attachment 2).

5.3      It is acknowledged by Customer that in providing the Service under this
         Agreement, Scitor ITS will be carrying out various project management
         tasks as agreed by Customer. Customer hereby agrees to pay Scitor ITS
         for all project management agreed in advance by Customer, in accordance
         with the charges specified in Attachment 2. Project Management shall
         include, without limitation, creation and agreement of critical path
         schedules, liaison with Customer's Network Project Manager,
         implementation and configuration of all Network connections and overall
         management of Customer's account.

5.4      Scitor ITS shall put in place as soon as possible following the
         Effective Date of this Agreement, appropriate escalation procedures to
         facilitate the prompt and orderly resolution of any problems.

6.       EQUIPMENT

6.1      Scitor ITS shall connect the Equipment at the Locations (if requested
         by Customer) on dates to be agreed by the Parties. Scitor ITS shall
         provide reasonable notification of the date of connection and shall
         connect at times to be agreed by the Parties. Should connection require
         the removal or disconnection of any existing equipment of Customer,
         Customer shall permit, and obtain all necessary consents for, such
         removal or disconnection and shall give Scitor ITS all necessary
         assistance to enable such work to be carried out.

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6.2      On the date of connection of the Equipment, Scitor ITS shall commission
         the Equipment, which on successful commissioning shall be turned over
         to the Customer for Acceptance Testing. For the purpose of this Clause
         6.2, "successful commissioning" shall mean that Scitor ITS shall have
         checked, powered up, and then carried out manufacturer's initialization
         tests on the Equipment as confirmed by Customer in writing by the
         Customer's or the Associated Company's Network Project Manager.
         Customer shall have fifteen (15) days following successful
         commissioning to test the Equipment to ensure that the Equipment is
         functioning according to the specifications as set forth in Exhibit 1
         to Attachment 4 and is installed correctly ("Test Period"). Customer
         shall inform Scitor ITS in writing of any non-conformance during this
         period and Scitor ITS upon notification shall promptly correct such
         non-conformance. If Scitor ITS is unable to correct such
         non-conformance within thirty (30) days then the Customer may elect to
         cancel the Service at the affected Location without further obligation
         to Scitor ITS, If the Customer fails to provide Scitor ITS with notice
         within the Test Period, the Equipment shall be deemed accepted by the
         Customer. The date of acceptance shall be either the date Customer
         provide written notice of acceptance or fifteen (15) days after
         successful commissioning, whichever is earlier.

6.3      The rental period shall commence on the date of acceptance of the
         Service pursuant to Clause 12 and shall thereafter continue in
         accordance with the term of this Agreement.

6.4      The rental and any other charges shall be as specified in Attachment 2.

6.5      The Equipment shall at all times remain the sole and exclusive property
         of Scitor ITS or its Sub- Contractors and Customer shall have no rights
         or interest in the Equipment except for quiet possession and the right
         to use the Equipment under the terms and conditions of this Agreement.

6.6      Customer shall have the following additional obligations with respect
         to the Equipment:

         6.6.1    not to sell, assign, sub-let, pledge or part with possession
                  or control of or otherwise deal with the Equipment or any
                  interest therein;

         6.6.2    not to change, remove or obscure any labels, plates, insignia,
                  lettering or other markings which are on the Equipment at the
                  time of connection thereof or which may thereafter be placed
                  on the Equipment by Scitor ITS or by any person authorized by
                  Scitor ITS;

         6.6.3    to keep the Equipment free from distress, execution or any
                  other legal process;

         6.6.4    not to move the Equipment from the Location to which it was
                  delivered and connected without Scitor ITS's prior written
                  consent;

         6.6.5    not to use the Equipment or permit the same to be used
                  contrary to any law or any regulation for the time being in
                  force.

6.7      Customer shall have full responsibility for the upkeep of the
         Equipment. For the purpose of this Clause 6.7, "responsibility for
         upkeep" shall mean that Customer shall:

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         6.7.1    ensure that proper environmental conditions as recommended by
                  the manufacturers are maintained for the Equipment and that
                  the exterior surfaces are kept clean and in good condition;

         6.7.2    not make any modifications to the Equipment;

         6.7.3    not use in conjunction with the Equipment any accessory,
                  attachment or additional equipment other than that which has
                  been supplied by or approved in writing by Scitor ITS.

6.8      Upon termination or expiry of this Agreement, Customer shall surrender
         possession of the Equipment in good order, repair and condition, to
         Scitor ITS, fair wear and tear excepted.

6.9      Scitor ITS shall ensure that the Equipment is at the time of
         commissioning, and remains during the term of this Agreement, in good
         working order. If a Service fault occurs which has been caused by a
         failure in the Equipment, Scitor ITS shall restore or repair the
         Service as soon as practicably possible to the affected Location
         following such notification. Scitor ITS further agrees that a Scitor
         ITS Sub-Contractor will, if necessary as determined by Scitor ITS,
         arrive at the affected Location and commence any remedial activities
         within 4 working hours of notification, provided the notification is
         received, and the call-out can be made during the normal business day
         of the Scitor ITS Sub-Contractor nearest to the affected Location, and
         provided, also that the affected Location is within a 45 mile radius of
         said center ("Normal Service"). Remedial service on Equipment other
         than Normal Service shall be carried out by Scitor ITS through its
         Sub-Contractors as soon as is practicably possible, taking into account
         availability of service personnel, the time and date of Customer's
         notification and the country concerned.

6.10     Scitor ITS shall not be responsible for Service faults, nor shall
         Scitor ITS be obliged to comply with its obligations under Clause 6.9,
         if such faults occur as a result of: (a) damage to the Equipment during
         transport activity or connection carried out by Customer or any third
         party other than as authorized by Scitor ITS; (b) interventions other
         than normal interventions carried out by non Scitor ITS personnel; (c)
         modifications, to the Equipment which have not been approved by the
         Equipment manufacturer or carried out by personnel unapproved by Scitor
         ITS; (d) improper treatment to the Equipment, failure to meet the
         Equipment manufacturer's specifications, or environmental conditions;
         or (e) accident or negligence on the part of Customer or any Force
         Majeure event. Any site visits or repairs made necessary by the events
         specified in this Clause 6.10 shall be subject to prior agreement by
         Scitor ITS and may cause Customer to incur increased charges for the
         Service at the affected Location, such charges to be commensurate with
         the cost to Scitor ITS of restoring or repairing the Service.

7.       SOFTWARE

         Customer is hereby granted non-exclusive and non-transferable licenses
         to use Software strictly in performing this Agreement. The Software and
         any intellectual property rights of whatever nature in the Software are
         and shall remain vested in Scitor ITS or an

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         Associated Company of Scitor ITS and nothing contained in this
         Agreement shall convey any ownership interest in the Software to
         Customer. Customer acknowledges that the provision of Software is made
         by Scitor ITS strictly for use in conjunction with the Service and
         Customer agrees not to produce, copy, alter, modify, or add to the
         Software or any part thereof, nor to attempt or to allow a third party
         to attempt to reverse engineer, translate or convert the Software from
         machine readable to human readable form, except as permitted by
         applicable law.

8.       INTELLECTUAL PROPERTY RIGHTS AND CONFIDENTIALITY

8.1      It is understood and agreed by Customer that all intellectual property
         rights in the computer programs utilized by Scitor ITS in relation to
         the Service, and the Network are either licensed to or the property of
         Scitor ITS and nothing contained in this Agreement shall be deemed to
         convey title or ownership interest therein to Customer.

8.2      Subject to this Clause 8.2, Scitor ITS warrants that the Service will
         not infringe third party intellectual property rights in any country
         where the Service are provided to Customer. If Scitor ITS breaches this
         warranty it will defend Customer against any claim in respect of any
         infringement or alleged infringement and will pay resulting costs and
         damages finally awarded by a court, provided that Customer: (a)
         promptly notifies Scitor ITS in writing of the claim and; (b) gives
         Scitor ITS sole control of the defense and all related settlement
         negotiations. Scitor ITS will either procure the right for Customer to
         continue using the Service (including the part of the Service that has
         infringed) or offer alternative Service so that they become
         non-infringing, at no cost to Customer. Scitor ITS will have no
         liability for any claim based upon the combination, operation or use of
         the Service with equipment, data or software not supplied by Scitor ITS
         if the cause of the infringement cannot be clearly identified.
         Notwithstanding anything else contained in this Clause 8.2, in no event
         shall Scitor ITS's liability to Customer in respect of Equipment or
         software not proprietary to Scitor ITS or an Associated Company of
         Scitor ITS exceed any intellectual property infringement warranties
         provided to Scitor ITS or an Associated Company of Scitor ITS by third
         party equipment and software suppliers.

8.3      Customer and Scitor ITS acknowledge that they will receive confidential
         information and trade secrets ("Confidential Information") from each
         other in connection with this Agreement. Confidential Information shall
         be deemed to include all the information each Party receives from the
         other Party, except anything designated as not confidential. Customer
         and Scitor ITS agree to maintain the secrecy of the Confidential
         Information and agree neither to use it (except for the purposes of
         performing hereunder) nor to disclose it to anyone outside Customer or
         Scitor ITS or to anyone within Customer and Scitor ITS who does not
         have a need to know it in order to perform under this Agreement.
         Confidential Information shall not include any information which is
         publicly available at the time of the disclosure or subsequently
         becomes publicly available through no fault of Customer or Scitor ITS
         or is rightfully acquired from a third party who is not in breach of an
         agreement to keep such information confidential.

9.       CHARGES AND PAYMENT

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9.1      All charges shall be invoiced by Scitor ITS to Customer in Dollars,
         monthly in advance unless otherwise provided in Attachment 2, and shall
         be payable, in Dollars, without deduction or set- off, within 30 days
         of receipt of invoice by Customer. All other charges shall be invoiced
         as incurred or monthly, in arrears, in Dollars and shall be payable, in
         Dollars, without deduction or set-off, within 30 days of receipt of
         invoice by Customer

9.2      All prices and charges stated are exclusive of value added tax, sales
         tax, excise tax, gross receipts tax and any similar tax which may be
         applicable thereto and Customer agrees to pay all such applicable
         taxes.

9.3      Scitor ITS reserves the right to make a reasonable charge for any work
         done by Scitor ITS which is attributable to Customer's failure to
         perform any of its obligations under this Agreement, provided that such
         work is necessary in the reasonable discretion of Scitor ITS and that
         wherever feasible, Scitor ITS shall have notified Customer's Network
         Project Manager in advance.

9.4      Reasonable charges for travel and subsistence (when not specifically
         and expressly included in the Service) are separately payable by
         Customer provided and to the extent that they have been agreed to in
         advance by the Parties.

9.5      Failure to pay by Customer according to the terms of this Agreement
         shall entitle Scitor ITS ,, without prejudice to its other rights and
         remedies under this Agreement to:

         9.5.1    charge interest on a daily basis from the original due date at
                  the rate of 4 percentage points above the Chase Manhattan
                  Bank's annual Prime Rate in force from time to time; and/or

         9.5.2    suspend the Service, having given 14 days written notice of
                  its intention to do so, and Customer having failed to remedy
                  its payment default during that time.

9.6      There will be special pricing that applies to the Services up until
         December 31, 1996. After that date the full rate pricing will be
         charged, all as more fully described in the Schedule to Attachment 2.

10.      EXCLUSIONS AND LIMITATIONS OF LIABILITY

10.1     Neither Party will be liable for delay in performing obligations or for
         any failure to perform obligations if the delay results from
         circumstances beyond the reasonable control of either Party.

10.2     EXCEPT AS EXPRESSLY CONTAINED IN THIS AGREEMENT, SCITOR ITS MAKES NO
         WARRANTIES AND HEREBY DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED,
         INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
         PURPOSE WITH RESPECT TO THE SERVICE OR ANY EQUIPMENT OR SOFTWARE
         PROVIDED UNDER OR IN RELATION TO THE AGREEMENT.

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10.3     NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, NEITHER
         PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, SPECIAL,
         CONSEQUENTIAL OR PUNITIVE DAMAGES HOWSOEVER ARISING INCLUDING, BUT NOT
         LIMITED TO, ANY DAMAGES FOR LOST TIME, INCOME, REVENUE, CLIENTS
         GOODWILL, PROFITS OR OTHER SIMILAR ITEMS. OR ANY BUSINESS INTERRUPTION
         OF ANY KIND EVEN IF THE OTHER PARTY HAS BEEN INFORMED OF THE
         POSSIBILITY OF SUCH DAMAGES IN ADVANCE.

10.4     In the event that data furnished by Customer, whether transmitted via
         the Network or otherwise, is lost, destroyed or damaged due to the
         negligence of Scitor ITS, its agents or employees, Customer's sole
         remedy shall be the repair or replacement by Scitor ITS of such lost,
         destroyed or damaged data, provided however that such repair or
         restoration can reasonably be performed by Scitor ITS and provided,
         further, that Customer furnishes Scitor ITS with all source data, in
         machine readable form, necessary for such repair or restoration.

10.5     Subject to Clauses 10.3 and 10.4, and without prejudice to Customer's
         obligation to pay any charges hereunder for Service rendered, the
         Parties' maximum liability to each other under this Agreement is
         limited in respect of each event or series of connected events as
         follows:

         [ * ]       in respect of physical damage to or loss of tangible
                     property;

         [ * ]       in respect of all other events other than intentional acts
                     or acts of negligence by a Party, its employees or agents,
                     to the extent that such acts cause death of or injury to
                     persons.

10.6     The Parties' sole obligations and liabilities are as stated in this
         Agreement and all other representations, conditions, warranties and
         terms express or implied whether by statute, law or otherwise are
         hereby excluded to the full extent permitted by law.

11.      INDEMNITY

         Customer hereby agrees to indemnify and hold Scitor ITS harmless, from
         and against any and all claims, liabilities, losses, damages, costs,
         expenses (including reasonable legal fees and other costs of litigation
         or arbitration on an indemnity basis) [ * ]. This Clause 11 shall
         survive any termination or expiration of this Agreement.

12.      COMMISSIONING AND ACCEPTANCE OF SERVICE

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        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

<PAGE>
12.1     Scitor ITS shall commission the Service at the Locations carrying out
         the Commissioning Tests and procedures specified in Attachment 4.

12.2     Acceptance of the Service at a Location by Customer shall be on the
         date that Scitor ITS has successfully completed said Commissioning
         Tests or, in the case of X.28 dial-up shared public rotary service, on
         the date Scitor ITS issues a network user identifier ("NUI") to
         Customer.

13.      CHANGE CONTROL PROCEDURES

         All changes to the Service including, without limit to the generality
         of the foregoing, connection upgrades and downgrades, reconfigurations
         and new Service shall be as mutually agreed by the Parties and shall be
         subject to the following change control procedures:

         13.1     Customer shall submit to Scitor ITS a written request for
                  change which alters, amends, enhances, adds to or deletes from
                  the Service to be provided by Scitor ITS under this Agreement
                  (hereinafter referred to as an "RFC");

         13.2     Scitor ITS shall evaluate each such RFC and shall within
                  fourteen (14) days following Scitor ITS's receipt of the RFC
                  submit a written response including Scitor ITS's ability to
                  provide any varied or new Service, and the cost impact upon
                  Customer in doing so;

         13.3     upon receipt of Scitor ITS's response, Customer shall notify
                  Scitor ITS whether it wishes to proceed on the basis of the
                  terms and conditions set forth in Scitor ITS's response;

         13.4     upon receipt of said notification from Customer that they wish
                  to proceed, Scitor ITS shall within sixty (60) days of the
                  original written request from Customer, commence performance
                  in accordance therewith;

         13.5     for the purposes of this Agreement, each RFC duly accepted by
                  Scitor ITS and Customer shall constitute a supplement to this
                  Agreement and shall thus be automatically incorporated herein.

14.      APPLICABLE LAW AND ARBITRATION

14.1     This Agreement and all matters regarding the interpretation and / or
         enforcement hereof, shall be governed exclusively by the law of the
         State of Georgia, except in so far as the federal law of the United
         States of America may control any aspect of this Agreement in which
         case federal law shall govern such aspect.

14.2     All disputes arising in connection with this Agreement shall be settled
         exclusively by arbitration before a single arbitrator in Washington,
         D.C. in accordance with the Commercial Arbitration Rules of the
         American Arbitration Association. Each Party irrevocably consents to
         personal jurisdiction and to ex parte action should any Party refuse to
         participate in such proceedings. The arbitrator's award shall be final
         and

Final                                Page 12                              I-Pass
<PAGE>
         binding on all Parties and judgment on the award may be entered and the
         award enforced in any court having jurisdiction thereof.

15.      GENERAL

15.1     NOTICES: All notices under this Agreement shall be in writing addressed
         to the Parties at their respective addresses stated on page 1 hereof,
         or any subsequent address notified to the other Party following the
         procedures set forth in this Clause 15.1. If sent by international
         courier, notices shall be deemed to have been given 3 days after the
         date of delivery by the Party giving notice the notice to the courier.
         Notices hereunder may also be sent by facsimile to addresses and/or
         numbers notified for the purpose pursuant to the procedures set forth
         in this Clause 15.1, provided that the sending Party obtains
         confirmation of the receipt of such notices from the recipient. If so
         sent, such notices shall be deemed to have been given on the first
         business day (in the country of receipt) after the date of
         transmission.

15.2     ASSIGNMENT: Neither Party shall assign or otherwise dispose of this
         Agreement or any part hereof or any benefit hereunder without the prior
         consent in writing of the other Party, provided that:

         15.2.1   Scitor ITS shall be entitled to assign or otherwise dispose of
                  this Agreement or any part hereof to an Associated Company of
                  Scitor ITS; and

         15.2.2   Customer shall be entitled to assign or otherwise dispose of
                  this Agreement, or any part hereof to an Associated Company of
                  Customer, having received Scitor ITS's written consent, such
                  consent not to be unreasonably withheld or delayed.

15.3     NO WAIVERS: No failure or delay of either Party in exercising any
         right, power, or privilege hereunder (and no course of dealing between
         the Parties) shall operate as a waiver of any such right, power or
         privilege. No waiver of any default on any one occasion shall
         constitute a waiver of any subsequent default. No single or partial
         exercise of any such right, power or privilege shall preclude the
         further or full exercise thereof.

15.4     NO THIRD PARTY BENEFICIARIES, AGENCY OR PARTNERSHIP: The provisions of
         this Agreement are solely for the benefit of the Parties. No other
         parties, including Customer Associated Companies , invitees, members of
         the general public and other third parties are intended to have nor
         shall have any rights whatsoever under this Agreement, whether for
         injury, loss or damage to persons or property, or for economic loss,
         damage or injury otherwise. This Agreement is not intended to create a
         joint venture or partnership between the Parties and neither Party is
         authorized to act as the agent of the other.

15.5     INVALIDITY: If any term, provision, or clause of this Agreement or any
         portion of such term, provision or clause is held invalid or
         unenforceable, the remainder of this Agreement will not be affected
         thereby and each remaining term, provision or clause or portion thereof
         will be valid and enforceable to the full extent permitted by law.

15.6     FURTHER DOCUMENTS: Each Party agrees to execute such additional
         documents as may be necessary or appropriate to accomplish the purposes
         this Agreement.

Final                                Page 13                              I-Pass
<PAGE>
15.7     SUB-CONTRACTORS: Scitor ITS shall be entitled to subcontract any of its
         obligations under this Agreement to Sub-Contractors but Scitor ITS
         shall in all events be fully liable to Customer for the performance (or
         lack of) of its Sub-Contractors under this Agreement.

15.8     ENTIRE AGREEMENT: This Agreement constitutes the entire agreement
         relating to the Service and supersedes all previous oral or written
         communications, proposals and agreements in respect thereof. This
         Agreement may not be modified, except by supplements duly executed by
         the Parties.

15.9     INTERPRETATIONS: In this Agreement unless otherwise stated (a) the
         headings used in this Agreement are included for convenience only and
         are not to be used in construing or interpreting this Agreement; (b)
         any reference to the plural shall include the singular and any
         reference to the singular shall include the plural; and (c) any
         reference to an attachment, clause or to a schedule shall be an
         attachment, clause or a schedule of this Agreement.

         IN WITNESS WHEREOF, Scitor ITS and Customer have duly executed this
Agreement as of the day and year first above written.

SCITOR ITS                                   CUSTOMER

By:      /s/ William Bongert                 By:      /s/ Christopher Moore
       ----------------------------                -----------------------------
Name:    William Bongert                     Name:    Chris Moore
       ----------------------------                -----------------------------
Title:   Vice President & GM                 Title:   President
       ----------------------------                -----------------------------

Final                                Page 14                              I-Pass
<PAGE>
                      ATTACHMENT 1 - DESCRIPTION OF SERVICE

The Service provided by Scitor ITS under this Agreement shall be as described in
this Attachment. Changes to the Service shall be mutually agreed by the Parties
(and in accordance with the procedures set forth in Clause 13) and shall be
incorporated herein by duly executed supplements.

1.       OVERVIEW.

         Scitor ITS shall provide Customer with an end to end managed data
         network service, providing a complete end to end solution for the
         interconnection of Customer's Local Area Network ("LAN") in the
         Locations, and including connection to the Network (X.25 or Frame
         Relay) to the SITA Mega Transport Network (MTN), provision and support
         of routers, end to end Network management to include alarm monitoring,
         configuration, problem diagnosis, and consolidated support of all
         Network components. In order to maintain security of the Locations,
         each of the routers provided will be configured with an access list.
         Customer shall be provided with a VPN that shall be accomplished by
         administration of the virtual private circuits as defined in the Frame
         Relay service to prevent access to and from any site not specifically
         authorized by the Customer. Access lists in the Customer's site routers
         can be used to provide additional security as Customer deems necessary.

2.       SPECIFIC CONNECTIONS

         Scitor shall provide the specific connections at the Customer's request
         and line speeds to the Network all as more fully described in the
         schedules to Attachment 2 at the Locations listed in the schedule to
         Attachment 3, and also the provision of routers, modems, and cables
         (from the routers to the modems).

3.       SOFTWARE

         The Software under this agreement shall consist of software and
         firmware integral to the Equipment.

4.       LAN TO LAN ACCESS

         LAN to LAN Access comprises the delivery, configuration, connection and
         ongoing support of all routers, modems and cables to ensure LAN to LAN
         connectivity between the Locations. As part of this service Scitor ITS
         will configure the router network to provide optimum performance across
         the Network. Each LAN protocol to be carded across the network will be,
         in each case, tuned to ensure that only traffic for the wide area
         network is passed from the LAN.

Final                       Attachment 1, Page 1                          I-Pass
<PAGE>
                             ATTACHMENT 2 - CHARGES

         Scitor ITS shall provide Customer with the Service in the Locations and
         in accordance with the charges all as set forth in the schedule to this
         Attachment ("Schedule"). Scitor shall commence billing of fixed port
         and CIR charges on the date of commissioning of the Service at any
         Location and such charges will then be invoiced monthly in advance
         until the date of termination or expiration of this Agreement; traffic
         charges shall be invoiced monthly in arrears; connection and set up
         charges will be added to the first months port charge, and NUI
         administration charges shall be invoiced monthly in arrears. Customer
         understands that the X.28 connections are Scitor ITS' asynchronous
         public shared rotary dial-up Service.

1.       PORT AND CIR CHARGES

         The port and CIR charges applicable to the Locations shall be as
         specified in the Schedule. All port and CIR charges are fixed for the
         Initial Term. Scitor shall commence billing of fixed port charges on
         the date of commissioning of the Service at any Location and such
         charges will then be invoiced monthly in advance until the date of
         termination or expiration of this Agreement.

2.       CONNECTION AND DISCONNECTION CHARGES

         The charges applicable for connections shall be as specified in the
         Schedule and for disconnections shall be [ * ] per disconnected
         Location. All such charges are one time charges payable in the case of
         connections on the date of commissioning of the Service at a Location;
         in the case of disconnections, such charges are payable on the date of
         disconnection of the Location from the Network.

3.       PROJECT MANAGEMENT CHARGES

         Project Management charges applicable to this Agreement shall be as
         specified in the "Schedule. All Project Management charges are one time
         charges payable on the date of commissioning of the Service at a
         Location.

4.       TAIL CIRCUIT CHARGES

         Tail Circuit charges shall be as notified by Scitor ITS. Tail Circuit
         charges are monthly charges adjusted in line with actual charges from
         PTTs. Customer shall be entitled to request Scitor ITS to review the
         Tail Circuit charges for any Location and any changes to Tail Circuit
         charges as a result of said review shall be effected the first day of
         the month following such review. No credits for Tail Circuit charges
         shall apply. Tail Circuit charges commence from the date of
         installation of the Tail Circuit by the PTT.

5.       MANAGEMENT CHARGES

         TAIL CIRCUIT Customer shall pay monthly a charge of [ * ] of the Tail
         Circuit charges or [ * ], whichever is the higher. This charge is in
         addition to Tail Circuit charges.

Final                       Attachment 2, Page 1                          I-Pass

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        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

<PAGE>
         NUI Customer shall pay monthly a charge of [ * ] per Location.

6.       EQUIPMENT RENTAL CHARGES

         Equipment rental charges applicable to this Agreement shall be as
         specified in the Schedule. These charges shall be fixed for the Initial
         Term of this Agreement. Equipment rental charges shall commence on the
         date of commissioning of the Service at a Location.

7.       SOFTWARE LICENSE FEES

         The software license fees shall be as specified in the Schedule and
         shall be payable upon the date of delivery of the Software to Customer
         (unless integral to the Equipment).

Final                       Attachment 2, Page 2                          I-Pass

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

<PAGE>
                         SCHEDULE X.25 AND X.28 CHARGES

1.       MONTHLY PORT CHARGES

<TABLE>
<CAPTION>
LOCATION             SERVICE         LINE SPEED   FIXED PORT ($)            TRAFFIC ($ PER MB)
--------------------------------------------------------------------------------------------------
<S>                  <C>             <C>          <C>                       <C>
San Francisco        x.25            56Kbps       [ * ]                     N/A (waived through 31
                                                                            December 1996)
San Francisco        x.25            56Kbps       [ * ] (after 1/1/97)      N/A
San Francisco        LANAS                        [ * ]
San Francisco        x.28 NUI                     [ * ] each
San Francisco        Telehousing                  [ * ]
</TABLE>

1.1      Customer understands that the X.28 connections are Scitor ITS'
         asynchronous public shared rotary dial-up Service.

1.2      All other port charges shall be as notified to Customer by Scitor ITS
         from time to time.

1.3      All X.28 Public Dial connection charges will be billed at a rate of
         [ * ] per hour through 31 December 1996. Effective 1 January 1996,
         these charges will be invoiced in accordance with the Schedule of
         Public x.28 Connection Charges included on Page 2 to Attachment 2 of
         this Agreement.

2.       CONNECTION CHARGES (ONE TIME)

<TABLE>
<CAPTION>
Location                       Charge $       Service
----------------------------------------------------------------------
<S>                            <C>            <C>
San Francisco                  [ * ]          X.25
San Francisco                  [ * ]          LANAS
Various (NUI)                  [ * ]          X.28 ( per connection )
</TABLE>

All other connection charges shall be as notified to Customer by Scitor ITS from
time to time.

Final                       Schedule, Page 1                              I-Pass

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        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

<PAGE>
                     SCHEDULE PUBLIC X.28 CONNECTION CHARGES

<TABLE>
<CAPTION>
ZONE               NUI              ZONE 1           ZONE 2          ZONE 3           ZONE 4           ZONE 5
                                     PER              PER             PER              PER              PER
                   PER MTH $        HOUR $           HOUR $          HOUR $           HOUR $           HOUR $
------------------------------------------------------------------------------------------------------------------
<S>                <C>              <C>              <C>             <C>              <C>              <C>
ZONE 1             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
ZONE 2             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
ZONE 3             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
ZONE 4             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
ZONE 5             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
ZONE 6             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
ZONE 7             [ * ]            [ * ]            [ * ]           [ * ]            [ * ]            [ * ]
</TABLE>

Final                       Schedule, Page 2                              I-Pass

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        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
ZONES

<TABLE>
<CAPTION>
      ZONE 1               ZONE 2         ZONE 3          ZONE 4             ZONE S          ZONE 6        ZONE 7
      ------               ------         ------          ------             ------          ------        ------
<S>                   <C>                 <C>           <C>               <C>              <C>             <C>
   Austria            Bulgaria            Canada        Australia         Bahrain          Argentina       Rest of
                                                                                                           the World

   Belgium            Cyprus              USA           China             Egypt            Bermuda
   Denmark            Czechoslovakia      Mexico        Hong Kong         Israel           Brazil*
   Finland            Greece                            Indonesia         Jordan           Chile
   France             Hungary                           Japan             Kuwait           Colombia
   Germany            Iceland                           Malaysia*         Morocco          Ecuador
   Ireland            Malta                             New Zealand       Qatar            El Salvador
   Italy              Poland                            Philippines       Saudi Arabia     Guatemala
   Luxembourg         Romania                           South Korea       South Africa     Honduras
   Netherlands        Russia                            Singapore         Tunisia          Panama
   Norway             Turkey                            Taiwan*           UAE              Peru
   Portugal           Yugoslavia                        Thailand*                          Puerto Rico
   Spain                                                                                   Uruguay
   Sweden                                                                                  Venezuela
   Switzerland
   UK
</TABLE>

* Scitor ITS prices plus local PDN charges

Nothing in this Schedule constitutes a representation that Scitor ITS can
provide Public X.28 service in all the above listed countries.

Final                       Schedule, Page 3                              I-Pass
<PAGE>
                            ATTACHMENT 3 - LOCATIONS

1.       The Locations to be provided with the Service shall be as specified in
         the schedule to Attachment 2 ("Schedule").

2.       Customer agrees to commit to use the Service for a minimum of thirty
         six (36) months at all Locations from the Date of Connection of the
         Service as specified in Attachment 4 (or the actual Date of Connection
         if different) subject to the following exceptions:

2.1      Customer terminates this Agreement under Clause 3.2;

2.2      Customer substitutes any Location with a new Location provided Scitor
         ITS is able to provide Service at the new Location. Scitor ITS shall be
         entitled to invoice Customer a connection and project management charge
         for the new Location as agreed by the Parties;

2.3      Customer may remove a Location if Customer is unable to conduct its
         business at that Location due to Force Majeure. This provision may only
         be invoked by Customer after 30 continuous days of Force Majeure;

3.       Any cancellation of Service at a Location under Clauses 2.2 and 2.3
         above (but not pursuant to Clause 2.1 of this Attachment 3 where there
         are no conditions other than as set forth in the Agreement at the
         appropriate clauses) shall be conditional on the following:

3.1      Customer must give Scitor ITS at least 60 days prior written notice;

3.2      Customer shall remain responsible for any Tail Circuit charges
         (including cancellation penalties) relevant to the Location where
         cancellation of Service has been requested, but Scitor ITS shall, on a
         best efforts basis, mitigate such costs by terminating any rental
         contracts with PTTs as soon as practically possible, following written
         notification by Customer;

3.3      "Customer shall pay to Scitor ITS a disconnection fee of [ * ] per
         canceled Location;

3.4      Customer shall remain responsible for the duration of the term of this
         Agreement for payment of the monthly rental charges for the Equipment.
         Customer may discharge this responsibility at any time by paying Scitor
         ITS a lump sum equal to the depreciated value of the Equipment, as at
         the date of notice of cancellation, based on the original price paid by
         Scitor ITS or its Sub- Contractors for the Equipment plus 15% of such
         original price as a fee for administration and disconnection. Customer
         understands that Scitor ITS depreciates the Equipment over 3 years.
         Scitor ITS will transfer the Equipment to a substitute Location on
         payment of a reconnection charge agreed by the Parties and in addition
         Scitor ITS's travel and out of pocket expenses. A transfer shall not
         affect the rental term.

Final                     Attachment 3, Page 1                            I-Pass

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
                          ATTACHMENT 4 - COMMISSIONING

1.       DATES OF CONNECTION

1.1      Scitor ITS shall connect the Service at the Location on the following
         Dates of Connection:

<TABLE>
<CAPTION>
                                                             Date of
Location                                                     Connection
--------                                                     ----------
<S>                                                          <C>
San Francisco, CA                                            1 November 1996
</TABLE>

1.2      Scitor ITS shall use reasonable efforts to connect the Service at the
         Locations on the above Dates of Connection, but shall have no
         responsibility, nor liability for delays unless caused by the
         negligence of Scitor ITS. In the event of any such delays Scitor ITS
         shall use reasonable efforts to provide the Service as set out in this
         Agreement at the earliest opportunity. Scitor ITS reserves the right to
         connect an interim service should such delays occur.

1.3      Customer shall use reasonable efforts to accept the Service at the
         Locations on the Dates of Connection as set out above. Should Customer
         request to delay any Date of Connection after the Effective Date of
         this Agreement, such request if reasonable shall be agreed by Scitor
         ITS but any such delays agreed to by Scitor ITS shall not affect
         Customer's obligations to: (a) reimburse Scitor ITS for all PTT and
         other third party vendor charges in respect of Tail Circuits and
         communications equipment incurred from the date of any contract between
         Scitor ITS and any PTT or other third party vendor; and, (b) to accept
         Service at such affected Locations as soon as possible after the reason
         for the delay has been corrected.

1.4      Customer also understands that should Scitor ITS or its agents or
         Sub-Contractors carry out a visit to a Location in order to connect the
         Service, and be then unable to do so as a result of any act or omission
         by Customer, Scitor ITS reserves the right to charge Customer for such
         visit at its then current manpower rates for such time and its
         reasonable travel and out of pocket expenses.

2.       COMMISSIONING

         Commissioning shall mean that Scitor ITS or its Sub-Contractors shall
         carry out the following Commissioning Tests at each Location as
         appropriate from Scitor ITS sites remote to the Customer Locations.

3.       COMMISSIONING TESTS

3.1      TAIL CIRCUIT

         To run three 15 minute Bit Error Rate Tests to ensure that no more than
         one error in 106 data bits occur on the Tail Circuit.

Final                     Attachment 4, Page 1                            I-Pass
<PAGE>
3.2      ALTERNATIVE TESTING

         Where local PTT operating conditions are such that the above
         commissioning tests are not appropriate, Scitor ITS is entitled to
         carry out alternative commissioning tests as agreed to by Customer. In
         this event Scitor ITS shall provide to the Customer a description of
         these alternative commissioning tests.

Final                     Attachment 4, Page 2                            I-Pass
<PAGE>
                                 AMENDMENT NO. 1

    TO THE MANAGED DATA NETWORK SERVICES AGREEMENT NO. MDNS/US/IPAS/09/96/99
                            DATED SEPTEMBER 17, 1996
   BETWEEN SCITOR INTERNATIONAL TELECOMMUNICATIONS SERVICES, INC. (SCITOR ITS)
                                       AND
                        I-PASS ALLIANCE, INC. (CUSTOMER)

THIS AMENDMENT is made by and between SCITOR ITS having its principal place of
business located at 3100 Cumberland Circle, Suite 1200, Atlanta, Georgia 30339
and CUSTOMER, having its principal place of business located at 555 Bryant
Avenue, #248, Palo Alto, California 94301.

In consideration of the covenants, premises and agreements set forth below, and
in consideration of those set forth in the Agreement which this Amendment
supplements, the parties do hereby agree as follows:

The Schedule to Attachment 2 shall be replaced in its entirety by the revised
Schedule to Attachment 2, attached hereto and made a part hereof this Amendment
No.1 and the Agreement..

All other terms and conditions are as set forth in the Agreement shall remain in
full force and effect.

Customer and Scitor ITS each represent to the other that it has due and proper
authority to enter into this Amendment to the Agreement and to make and perform
all duties and obligations set forth and contemplated by this Amendment.

IN WITNESS WHEREOF, this Amendment No. 1 was entered into as of the day and year
first written below.

SCITOR INTERNATIONAL TELECOMMUNICATIONS             iPASS ALLIANCE, INC.

By: /s/ Barry Goodman                               By: /s/ Chris Moore
    -------------------------------                     ------------------------

Printed Name: Barry Goodman                         Printed Name: Chris Moore
              ---------------------                               --------------

Title: Director, Commercial Affairs                 Title: President/CEO
       ----------------------------                        ---------------------

Date: 2/2/97                                        Date: 12/30/96
     ------------------------------                      -----------------------
<PAGE>
                         SCHEDULE X.25 AND X.28 CHANGES

1.       MONTHLY PORT CHARGES

<TABLE>
<CAPTION>
 LOCATION                 SERVICE               LINE SPEED           FIXED PORT ($)       TRAFFIC ($ PER MB)
<S>                       <C>                   <C>                  <C>                  <C>
San Francisco             X.25                   56Kbps                  [ * ]                  [ * ] (waived through
                                                                                                2/28/97)

San Francisco             X.25                   56Kbps                  [ * ] (after 3/1/97)  N/A
San Francisco             Cisco 2501                                     [ * ]
Network User ID           Each                                           [ * ]
Telehousing                                                              [ * ]
</TABLE>

1.1      Customer understands that the X.28 connections are Scitor ITS'
         asynchronous public shared rotary dial-up Service.

1.2      All other port charges shall be as notified to Customer by Scitor ITS
         from time to time.

2.       CONNECTION CHARGES
         (ONE TIME)

<TABLE>
<CAPTION>
                       LOCATION                                CHARGE $                           SERVICE
<S>                                              <C>                                     <C>
        San Francisco                            [ * ]                                   X.25
        Cisco 2501                               [ * ]                                   LAN Access Router
        Various (NUI)                            [ * ]                                   X.28 (per connection)
</TABLE>

All other connection charges shall be as notified to Customer by Scitor ITS from
time to time.

3.       Through February 28, 1997, the connection charges per hour will be
         [ * ] per hour across all zones. Effective March 1, 1997, the below
         X.28 public dial pricing matrix will be in effect.

FINAL                        Schedule, Page 1, Amendment No.1             I-PASS

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
                     SCHEDULE PUBLIC X.28 CONNECTION CHARGES

<TABLE>
<CAPTION>
                   NUI
    ZONE        PER MTH $     ZONE 1       ZONE 2       ZONE 3       ZONE 4       ZONE 5       ZONE 6       ZONE 7
<S>             <C>           <C>          <C>          <C>          <C>          <C>          <C>          <C>
ZONE 1            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
ZONE 2            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
ZONE 3            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
ZONE 4            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
ZONE 5            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
ZONE 6            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
ZONE 7            [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]        [ * ]
</TABLE>

NOTE:  IN COUNTRY USAGE CHARGES PER HOUR ARE AS FOLLOWS:

<TABLE>
<CAPTION>
          [ * ]                    [ * ]                   [ * ]                  [ * ]                  [ * ]
<S>                                <C>                     <C>                    <C>                    <C>
          [ * ]                    [ * ]                   [ * ]                  [ * ]                  [ * ]
</TABLE>

FINAL                        Schedule, Page 2, Amendment No.1             I-PASS

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
                                      ZONES

<TABLE>
<CAPTION>
     ZONE 1             ZONE 2          ZONE 3         ZONE 4           ZONE 5         ZONE 6            ZONE 7
<S>                <C>                <C>          <C>              <C>             <C>            <C>
Austria            Bulgaria           Canada       Australia        Bahrain         Argentina      Rest of the World
Belgium            Cyprus             USA          China            Egypt           Bermuda
Denmark            Czechoslovakia     Mexico       Hong Kong        Israel          Brazil*
Finland            Greece                          Indonesia        Jordan          Chile
France             Hungary                         Japan            Kuwait          Colombia
Germany            Iceland                         Malaysia*        Morocco         Ecuador
Ireland            Malta                           New Zealand      Qatar           El Salvador
Italy              Poland                          Philippines      Saudi Arabia    Guatemala
Luxembourg         Romania                         South Korea      South Africa    Honduras
Netherlands        Russia                          Singapore        Tunisia         Panama
Norway             Turkey                          Taiwan*          UAE             Peru
Portugal           Yugoslavia                      Thailand*                        Puerto Rico
Spain                                                                               Uruguay
Sweden                                                                              Venezuela
Switzerland
UK
</TABLE>

* Scitor ITS prices plus local PDN charges.

Nothing in this Schedule constitutes a representation that Scitor ITS can
provide Public X.28 service in all the above listed countries.

FINAL                        Schedule, Page 3, Amendment No.1             I-PASS
<PAGE>
                                 AMENDMENT NO. 2
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT
                            NO. MDNS/US/IPAS/09/96/99
                                  ("AGREEMENT")
                BETWEEN EQUANT NETWORK SERVICES, INC. ("EQUANT")
                                       AND
                       I-PASS ALLIANCE, INC. ("CUSTOMER")

This Amendment No. 2 ("Amendment") is made by and between EQUANT and Customer
and shall be effective as of October 1, 1998 ("Effective Date").

In consideration of the covenants, premises and agreements set forth below, and
in consideration of those set forth in the Agreement, which this Amendment
supplements and modifies, the parties do hereby agree as follows:

1.       Year 2000 Compliance

         The Agreement is hereby amended by renumbering the existing Clause 7 as
         Clause 7.1 and inserting the following as new Clause 7.2:

                  "7.2 EQUANT warrants that all software (including the Software
                  and any firmware), hardware, networks and equipment (together
                  "Systems") over which it has Control (as defined below) used
                  in connection with the provision, running and operation of the
                  Service ("EQUANT Systems") will be Year 2000 Compliant (as
                  defined below) by December 31, 1998. In respect of relevant
                  Systems that EQUANT does not Control, including without
                  limitation, all relevant Systems operated by, or proprietary
                  to, telecommunications operators, EQUANT shall endeavor to
                  obtain a Year 2000 Compliance statement from the relevant
                  suppliers and shall advise Customer as to the results thereof
                  and thereafter keep Customer informed of changes in status.
                  EQUANT shall use reasonable endeavors to mitigate any fault in
                  the Service caused by the non-Year 2000 Compliance of any
                  Systems it does not Control, but shall not be liable to
                  Customer for any loss or damages in the event that any such
                  non-Year 2000 Compliance causes a fault in, or the
                  non-availability of, the Service.

                  7.2.1 Customer shall ensure that any of its programs or
                  Systems or data into which the Systems used in the provision,
                  running and operation of the Service will communicate or
                  integrate are Year 2000 Compliant.

                  7.2.2 EQUANT shall not be liable for any faults in or
                  non-availability of the Service or Systems provided under this
                  Agreement which arise out of non-Year 2000 Compliance except
                  to the extent expressly provide above. Furthermore, EQUANT
                  shall have no liability under the above warranty for any
                  breach arising from the use of non-Year 2000 Compliant Systems
                  or data with EQUANT Systems.

Amendment No. 2                    Page 1 of 5            I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-
<PAGE>
                  7.2.3 For the purposes of this Agreement, EQUANT shall be
                  deemed to "Control" a System if it (or any Associated Company
                  of EQUANT) operates (or has given the Customer the right to
                  use under this Agreement) and owns the intellectual property
                  rights to the System; and "Year 2000 Compliant/ce" means Year
                  2000 conformity as that term is defined in DISC PD2000-1
                  published by the British Standards Institution."

2.       EXCLUSIONS AND LIMITATIONS OF LIABILITY

         The Agreement is hereby amended by deleting Clause 10.3 in its entirety
         and substituting the following therefor:

         "EXCEPT FOR SHORTFALL CHARGES RESULTING FROM THE FAILURE TO SATISFY THE
         MINIMUM REVENUE COMMITMENTS SET FORTH IN ATTACHMENT 2, NEITHER PARTY
         SHALL BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, SPECIAL,
         CONSEQUENTIAL OR PUNITIVE DAMAGES HOWSOEVER ARISING, INCLUDING BUT NOT
         LIMITED TO, ANY DAMAGES FOR LOST TIME, INCOME, REVENUE, CLIENTS'
         GOODWILL, PROFITS, OR OTHER SIMILAR ITEMS, OR ANY BUSINESS INTERRUPTION
         OF ANY KIND, EVEN IF THE OTHER PARTY HAS BEEN INFORMED OF THE
         POSSIBILITY OF SUCH DAMAGES IN ADVANCE."

3.       MINIMUM VOLUME COMMITMENT

         The Agreement is hereby amended by adding the following new Clause 8 to
         Attachment 2:

         "8.      MINIMUM VOLUME COMMITMENT

         During each "Commitment Period" specified below (as measured from the
         Effective Date of this Amendment), Customer shall satisfy the
         corresponding minimum volume commitment based on Customer's combined
         usage of X.25, X.28, and Remote LAN Access services (each such minimum
         volume commitment referred to as an "MVC"):

<TABLE>
<CAPTION>
                           Commitment Period                  MVC
                           -----------------                  ---
<S>                        <C>                                <C>
                           Months 1-3                         [ * ]
                           Months 4-15                        [ * ]
</TABLE>

         Each MVC shall be calculated after application of all discounts using
         Customer's monthly recurring Port, Dial Access, and Remote LAN Access
         service charges and usage charges set forth in this Attachment 2,
         excluding one-time charges, Tail Circuit Charges, Tail Circuit
         Management Charges, and CPE Charges ("Qualifying Charges").

         Should the actual Qualifying Charges invoiced to Customer during any
         Commitment Period be less than the applicable MVC ("Shortfall"), EQUANT
         shall invoice, and Customer shall pay, the Shortfall in accordance with
         Clause 9 of the Agreement.

Amendment No. 2                    Page 2 of 5            I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
         Alternatively, EQUANT and Customer may agree to extend the Initial Term
         for such a period so as to cover all or part of the Shortfall ("Grace
         Period"). Notwithstanding the foregoing, in no event shall the Grace
         Period exceed six (6) months. EQUANT shall invoice, and Customer shall
         pay, any Shortfall balance remaining at the end of the Grace Period in
         accordance with Clause 9 of the Agreement."

4.       PUBLIC X.28 CONNECTION CHARGES

         Attachment 2 of the Agreement is hereby amended by deleting the
         Schedule of Public X.28 Connection Charges in its entirety and
         substituting the following therefor:

         "SCHEDULE - PUBLIC X.28 CONNECTION CHARGES

<TABLE>
<CAPTION>
                                        FLAT CHARGE
                  ZONE                  PER HOUR ($)
<S>               <C>                   <C>
                  1                     [ * ]
                  2                     [ * ]
                  3                     [ * ]
                  4                     [ * ]
                  5                     [ * ]
                  6                     [ * ]
</TABLE>

Amendment No. 2                    Page 3 of 5            I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
         SCHEDULE - PUBLIC X.28 CONNECTION CHARGES (CONTINUED)

<TABLE>
<CAPTION>
                        FLAT CHARGE
         ZONE           PER HOUR($)
         ----           -----------
<S>                     <C>
               7        [ * ]
               8        [ * ]
               9        [ * ]
              10        [ * ]
              11        [ * ]
              12        [ * ]
              13        [ * ]
              14        [ * ]
</TABLE>

5.       ZONES

         Attachment 2 of the Agreement is hereby amended by deleting the
         Schedule of Zones in its entirety and substituting the following
         therefor:

                                     "ZONES

         * EQUANT PRICES PLUS LOCAL PUBLIC DATA NETWORK ("PDN") CHARGES

<TABLE>
<CAPTION>
         ZONE 1              ZONE 2      ZONE 3                 ZONE 4                 ZONE 5     ZONE 6     ZONE 7
         ------              ------      ------                 ------                 ------     ------     ------
<S>                         <C>        <C>          <C>        <C>         <C>        <C>         <C>      <C>
  Austria     Luxembourg    Denmark    Czech Rep.   Albania    Cyprus*     Romania     Canada     Mexico   Australia
  Belgium     Netherlands   Finland    Gibraltar    Armenia    Estonia      Russia    Puerto               Hong Kong
                                                                                        Rico
   France      Portugal      Norway      Greece    Azerbaijan  Georgia     Slovakia      USA                 Japan
  Germany        Spain       Sweden     Hungary     Belarus    Iceland     Slovenia                        Malaysia*
  Ireland     Switzerland                Israel     Bosnia    Kazakhstan   Ukraine                         New Zealand
   Italy          UK                     Malta     Herzegovina  Latvia    Uzbekistan                        S. Korea
                                         Poland    Bulgaria   Lithuania   Yugoslavia                       Singapore
                                         Turkey     Croatia   Macedonia                                      Taiwan
</TABLE>

<TABLE>
<CAPTION>
   ZONE 8       ZONE 9      ZONE 10           ZONE 11                 ZONE 12                     ZONE 13
   ------       ------      -------           -------                 -------                     -------
<S>           <C>           <C>         <C>                    <C>                     <C>
    Guam      Bangladesh     Egypt      Algeria      Oman      Argentina    Ecuador    Bahamas  Domenican    Panama
   India        China*      Morocco     Bahrain    Pakistan     Bolivia    El          Barbados Republic    Paraguay
                                                                            Salvador
 Indonesia     Sri Lanka     South      Jordan*      Qatar       Brazil    Guatemala   Bermuda    Haiti     Uruguay
Philippines                  Africa      Kenya       Saudi       Chile      Honduras   Cayman    Jamaica     Virgin
                                                     Arabia*
 Thailand*                  Tunisia     Kuwait*      Syria      Colombia   Nicaragua   Islands  Netherland  Islands
                                                                                                              (US)

                                        Lebanon       UAE      Costa          Peru      Cuba    Antilles
                                                                 Rica*
                                                                           Venezuela
</TABLE>

ZONE 14 (REST OF WORLD): Angola, Antigua & Barbuda, Aruba, Benin, Botswana,
Cambodia, Cameroon, Cape Verde, Congo, Cote d'lvoire, French Polynesia, Gabon.
Ghana. Grenada, Guadeloupe, Guinea, Guyana. Laos. Macao, Malawi, Marshall
Islands, Martinique, Mauritius, Moldova, Mozambique, Namibia, Nepal, New
Caledonia. Nigeria. Northern Mariana Islands. Papua New Guinea. Saint Kitts and
Nevis, Saint Lucia, Saint Vincent and the Grenadines. Samoa. Senegal, Sierra
Leone, Surinam, Tanzania, Trinidad & Tobago, Turks and Caicos Islands, Uganda.
Vietnam. Zaire, Zimbabwe

EQUANT does not represent or warrant that it can provide the Service in the
above countries."

Amendment No. 2                    Page 4 of 5            I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
All other terms and conditions are as set forth in the Agreement shall remain in
full force and effect.

This Amendment, including the Agreement and applicable Order Forms, is the
complete agreement of the parties and supersedes any prior agreements or
representations, whether written or oral, with respect thereto.

Customer and EQUANT each represent to the other that it has due and proper
authority to enter into this Amendment to the Agreement and to make and perform
all duties and obligations set forth and contemplated by this Amendment.

IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Effective Date.

EQUANT NETWORK SERVICES, INC.                I-PASS ALLIANCE, INC.

By: /s/ B. J. Borensen                       By: /s/ Chris Moore
    ------------------                          --------------------------------

Printed Name: B. J. Borensen                 Printed Name:     Chris Moore
              ---------------------                        ---------------------

Title:        President                      Title: CEO
             ----------------------                 ----------------------------

Dated:   10/19/98                            Dated:   9/25/98
         --------------------------                 ----------------------------

Amendment No. 2                    Page 5 of 5            I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-
<PAGE>
                                 AMENDMENT NO. 3
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT

                            NO. MDNS/US/IPAS/09/96/99
                                  ("AGREEMENT")

                BETWEEN EQUANT NETWORK SERVICES, INC. ("EQUANT")

                                       AND

                       I-PASS ALLIANCE, INC. ("CUSTOMER")

This Amendment No. 3 ("Amendment") is made by and between EQUANT and Customer
and shall be effective as of October 1, 1998 ("Effective Date").

In consideration of the covenants, premises and agreements set forth below, and
in consideration of those set forth in the Agreement, which this Amendment
supplements and modifies, the parties do hereby agree as follows:

1.       MINIMUM VOLUME COMMITMENT

         The Agreement is hereby amended by adding the following new Clause 8 to
         Attachment 2:

         "8.  MINIMUM VOLUME COMMITMENT

         During each "Commitment Period" specified below (as measured from the
         Effective Date of this Amendment), Customer shall satisfy the
         corresponding minimum volume commitment based on Customer's combined
         usage of X.25, X.28, and Remote LAN Access services (each such minimum
         volume commitment referred to as an "MVC"):

<TABLE>
<CAPTION>
                         Commitment Period                  MVC
                         -----------------                  ---
<S>                      <C>                                <C>
                         Months 1-3                         [ * ]
                         Months 4-6                         [ * ]
                         Months 7-12                        [ * ]
                         Months 13-18                       [ * ]
</TABLE>

         Each MVC shall be calculated after application of all discounts using
         Customer's monthly recurring Port, Dial Access, and Remote LAN Access
         service charges and usage charges set forth in this Attachment 2,
         excluding one-time charges, Tail Circuit Charges, Tail Circuit
         Management Charges, and CPE Charges ("Qualifying Charges").

         Should the actual Qualifying Charges invoiced to Customer during any
         Commitment Period be less than the applicable MVC ("Shortfall"), EQUANT
         shall invoice, and Customer shall pay, the Shortfall in accordance with
         Clause 9 of the Agreement.

Amendment No. 3                    Page 1                 I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
         Alternatively, EQUANT and Customer may agree to extend the Initial Term
         for such a period so as to cover all or part of the Shortfall ("Grace
         Period"). Notwithstanding the foregoing, in no event shall the Grace
         Period exceed six (6) months. EQUANT shall invoice, and Customer shall
         pay, any Shortfall balance remaining at the end of the Grace Period in
         accordance with Clause 9 of the Agreement."

All other terms and conditions are as set forth in the Agreement shall remain in
full force and effect.

This Amendment, including the Agreement, and applicable Order Forms, is the
complete agreement of the parties and supersedes any prior agreements or
representations, whether written or oral, with respect thereto.

Customer and EQUANT each represent to the other that it has due and proper
authority to enter into this Amendment to the Agreement and to make and perform
all duties and obligations set forth and contemplated by this Amendment.

IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Effective Date.

EQUANT NETWORK SERVICES, INC.                I-PASS ALLIANCE, INC.

By: /s/ Jim Wilkes                           By: /s/ Ronald Calandra
   --------------------------------             --------------------------------

Printed Name: Jim Wilkes                     Printed Name: Ronald Calandra
             ----------------------                       ----------------------

Title: Sr. VP                                Title: V.P. Operations
      -----------------------------                -----------------------------

Dated:                                       Dated: 6-2-99
      -----------------------------                -----------------------------

Amendment No. 3                    Page 2                 I-Pass  Alliance, Inc.
                                 -CONFIDENTIAL-
<PAGE>
                                 AMENDMENT NO. 4
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT

                            NO. MDNS/US/IPAS/09/96/99

THIS AMENDMENT NO. 4 to the Managed Data Network Services Agreement No.
MDNS/US/IPAS/09/96/99 ("AMENDMENT") is made by and between EQUANT NETWORK
SERVICES, INC. ("EQUANT") and I-PASS ALLIANCE, INC. ("CUSTOMER"), and shall be
effective as of December 1, 1999 ("Effective Date").

Customer and Equant entered into that certain Managed Data Network Services
Agreement Number MIDNS/US/IPAS/09/96/99 executed by Customer on September 17,
1996, (the "MDNSA"), Amendment No. 1 to the MDNSA executed by Customer on
December 30, 1996, Amendment No. 2 to the MDNSA effective on October 1, 1998 and
Amendment No. 3 to the MDNSA effective October 1, 1998 (all of the above being
the "AGREEMENT"); and

Customer and Equant desire to amend the Agreement to reflect certain changes;

NOW, in accordance with the procedures for amendment of the Agreement set forth
in Section 15.8 of the NMNSA and in consideration of the premises, the terms and
conditions set forth below, and other good and valuable consideration, the
sufficiency of which is hereby acknowledged, the parties do hereby agree as
follows:

1.       X.28 AND PPP DIAL DISCOUNTS

         Effective as of the December 1999 monthly billing cycle, Customer will
         be entitled to a discount of [ * ] against all monthly X.28 and PPP
         Dial charges incurred that are in excess of [ * ] a month and
         additional host access facilities, that is, X.25 ports/circuit/LANAS
         routers) will be provided free of charge.

2.       ENTIRE AGREEMENT

         Except as expressly modified by this Amendment, the Agreement shall
         remain in full force and effect according to its terms. This Amendment,
         including the Agreement and applicable Order Forms, is the complete
         agreement of the parties and supersedes any prior agreements or
         representations, whether written or oral, with respect to the subject
         matter hereto.

         The discounts set forth in this Amendment shall be contingent upon
         Customer's payment of the outstanding balance due as of September 1999
         on its account of [ * ], no later than three (3) months from the
         Effective Date of this Amendment.

Draft-Subject to Business &        Page 1 of 2                            I-Pass
Legal Review                     -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Effective Date.

EQUANT SERVICES, INC.                        I-PASS ALLIANCE, INC.

By: /s/ Jim Wilkes                           By: /s/ Ronald Calandra
   --------------------------------              -------------------------------
Printed Name: Jim Wilkes                     Printed Name: Ron Calandra
              ---------------------                        ---------------------
Title: Senior Vice President                 Title: Vice President, Operations
       ----------------------------                 ----------------------------
Date: January 18, 2000                       Date: December 15, 1999
      -----------------------------                -----------------------------

Draft-Subject to Business &        Page 2 of 2                            I-Pass
Legal Review                     -CONFIDENTIAL-
<PAGE>
                                 AMENDMENT NO. 5
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT
                            NO. MDNS/US/IPAS/09/96/99

This Amendment No. 5 to the Managed Data Network Services Agreement No.
MDNS/US/EPAS/09/96/99 ("AMENDMENT") is made by and between EQUANT NETWORK
SERVICES, INC. ("EQUANT") and I-PASS ALLIANCE, INC. ("CUSTOMER"), and shall be
effective as of February 4, 2000 ("EFFECTIVE DATE").

Customer and Equant entered into that certain Managed Data Network Services
Agreement Number MDNS/US/IPAS/09/96/99 executed by Customer on September 17,
1996, (the "MDNSA"), Amendment No. 1 to the NMNSA executed by Customer on
December 30, 1996 ("AMENDMENT 1"), Amendment No. 2 to the MDNSA effective on
October 1, 1998 ("AMENDMENT 2"), Amendment No. 3 to the MDNSA effective October
1, 1998 ("AMENDMENT 3") and Amendment 4 to the MDNSA effective December 1, 1999
("AMENDMENT 4") (all of the above being the "AGREEMENT"); and

WHEREAS, Customer and Equant desire to amend the Agreement to reflect certain
changes;

WHEREAS, Customer has changed its name to iPass, Inc.;

NOW, in accordance with the procedures for amendment of the Agreement set forth
in Section 15.8 of the MDNSA and in consideration of the premises, the terms and
conditions set forth below, and other good and valuable consideration, the
sufficiency of which is hereby acknowledged, the parties do hereby agree as
follows:

1.       DEFINITIONS

All capitalized terms used in this Amendment shall have the respective meanings
given to such terms in the Agreement unless otherwise set forth in this
Amendment.

2.       MODIFIED SCOPE OF AGREEMENT

Notwithstanding anything contained in the Agreement to the contrary, Customer
will be permitted to use the Network for the limited purpose of transporting
data from it's customers, including internet service providers, to Customer's
internet gateway.

3.       EXTENSION OF INITIAL TERM

The Initial Term of the Agreement is hereby extended for a period of forty-eight
(48) months from the Effective Date of this Amendment.

4.       MINIMUM VOLUME COMMITMENT & DISCOUNTS

Customer has met and/or exceeded all prior Minimum Volume Commitments as that
term is defined in Amendments 2 and 3. Customer agrees to commit to the
following new Minimum

FINAL                              Page 1 of 3                           I-Pass
                                 -CONFIDENTIAL-
<PAGE>
Revenue Commitment from the Effective Date of this Amendment. Accordingly, the
Agreement is hereby amended by adding the following new Clause 8 to Attachment
2:

"8.      Minimum Volume Commitment

8.1      During each "Commitment Period" specified below (as measured from the
         Effective Date of this Amendment), Customer shall satisfy the
         corresponding minimum volume commitment based on Customer's combined
         usage of X.25, X.28, and Remote LAN Access services (each such "minimum
         volume commitment" will be referred to herein as an "MVC"):
<TABLE>
<CAPTION>
         COMMITMENT PERIOD                      MVC
         -----------------                      ---
<S>                                           <C>
          Months 1 to 12                      [ * ]
          Months 13 to 24                     [ * ]
          Months 25 to 36                     [ * ]
          Months 37 to 48                     [ * ]
</TABLE>

         Each WC shall be calculated after application of all discounts using
         Customer's monthly recurring Port, Dial Access, and Remote LAN Access
         service charges and usage charges set forth in this Attachment 2,
         excluding one-time charges, Tail Circuit Charges, Tail Circuit
         Management Charges, and CPE Charges ("QUALIFYING CHARGES").

         Should the actual Qualifying Charges invoiced to Customer during any
         Commitment Period be less than the applicable MVC ("SHORTFALL"), Equant
         shall invoice, and Customer shall pay, the Shortfall at the end of the
         applicable Commitment Period that such Shortfall occurred in accordance
         with Clause 9 of the Agreement.

8.2      Equant will provide any additional new host access facilities, that is,
         X.25 ports/circuit/LANAS routers) free of charge, provided however that
         Customer has met and/or exceeded the MVCs as set forth herein."

5.       PUBLIC X.28 CONNECTION CHARGES

Clause 4 of Amendment 2 is hereby amended by deleting the Schedule of Public
X.28 Connection Charges in its entirety and substituting the following therefor:

         "SCHEDULE - PUBLIC X.28 CONNECTION CHARGES"

<TABLE>
<CAPTION>
                  Flat Charge

                  Zone              per Hour ($)
<S>               <C>               <C>
                  1                 [ * ]
                  2                 [ * ]
                  3                 [ * ]
                  4                 [ * ]
                  5                 [ * ]
                  6                 [ * ]
                  7                 [ * ]
                  8                 [ * ]
                  9                 [ * ]
</TABLE>

FINAL                              Page 2 of 3                           I-Pass
                                 -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
<TABLE>
<S>               <C>               <C>
                  10                [ * ]
                  12                [ * ]
                  13                [ * ]
                  14                [ * ]
</TABLE>

6.       ZONES

Clause 5 of Amendment 2 is hereby amended by deleting the Schedule of Zones in
its entirety and substituting the revised Schedule of Zones attached to this
Amendment as Attachment 2.

7.       ENTIRE AGREEMENT

Except as expressly modified by this Amendment, the Agreement shall remain in
full force and effect according to its terms. This Amendment, including the
Agreement and applicable Order Forms, is the complete agreement of the parties
and supersedes any prior agreements or representations, whether written or oral,
with respect to the subject matter hereto, including Amendment 4.

Provided this Amendment is accepted and executed by Equant, all charges,
discounts or rates set forth in this Amendment shall be effective beginning with
the first full billing cycle following Customer's execution and delivery of this
Amendment to Equant unless expressly stated otherwise.

IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Effective Date.

EQUANT NETWORK SERVICES, INC.                iPASS, INC.

By: /s/ Jim Wilkes                           By: /s/ Michael Mansouri
    -------------------------------              -------------------------------
Printed Name: J. C. Wilkes                   Printed Name: Michael Mansouri
             ----------------------                       ----------------------
Title: S.V.P. Americas                       Title: Chairman & CEO
       ----------------------------                 ----------------------------
Dated: 2-16-00                               Dated: February 4, 2000
      -----------------------------                 ----------------------------

FINAL                              Page 3 of 3                            I-Pass
                                 -CONFIDENTIAL-

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>
                                 AMENDMENT NO. 6
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT
                            NO. MDNS/US/IPAS/09/96/99

This Amendment No. 6 to the Managed Date Network Services Agreement No.
MDNS/US/IPAS/09/96/99 ("AMENDMENT") is made by and between Equant Network
Services, Inc. ("EQUANT") and iPass Inc. F/K/A i-Pass Alliance, Inc.
("Customer"), and shall be effective as of February 21, 2002 ("EFFECTIVE DATE").

WHEREAS, Customer and Equant entered into that certain Managed Date Network
Services Agreement No. MDNS/US/IPAS/09/96/99 executed by Customer on September
17, 1996 (the "MDNSA"), that certain Amendment No. 1 to the MDNSA executed by
Customer on December 30, 1996 ("AMENDMENT 1"), that certain Amendment No. 2 to
the MDNSA effective on October 1, 1998 ("AMENDMENT 2"), that certain Amendment
No. 3 to the MDNSA effective on October 1, 1998 ("AMENDMENT 3"), that certain
Amendment No. 4 to the MDNSA effective on December 1, 1999 ("AMENDMENT 4"), that
certain Amendment No. 5 to the MDNSA effective on February 4, 2000 ("AMENDMENT
5") (all of the above being the "AGREEMENT"); and

WHEREAS, Customer and Equant desire to amend the Agreement to reflect certain
changes.

NOW, THEREFORE, in accordance with the procedures for amendment of the Agreement
set forth in Section 15.8 of the MDNSA and in consideration of the mutual
promises contained herein and other good and valuable consideration, the
sufficiency of which is hereby acknowledged, the parties doe hereby agree as
follows:

1.   DEFINITIONS

All capitalized terms used in the Amendment shall have the respective meanings
given to such terms in the Agreement unless otherwise set forth in this
Amendment.

2.   MINIMUM VOLUME COMMITMENT.

The Agreement is hereby amended to add a new Clause 9 to Attachment 2:

"9.  ADDITIONAL CHARGES APPLICABLE TO THE MINIMUM VOLUME COMMITMENT.

9.1 Each MVC shall be calculated after application of all discounts using
Customer's monthly recurring Port, Dial Access, Collocation or Equipment Hosting
charges, Remote LAN Access services charges and usage charges set forth in this
Attachment 2, excluding one time charges, Tail Circuit Charges, Tail Circuit
Management Charges, and CPE Charges ("Qualifying Charges").

9.2 Customer's services fees invoiced under the Master Agreement for Global One
Business Communications Services, Master Agreement No. 01/03/79, between iPass
Inc. and Global One Communications Holding Limited, dated March 29, 2001 shall
be included within the other

                           iPASS/EQUANT CONFIDENTIAL
                                      1
<PAGE>
Qualifying Charges for the Months 13 to 24, Months 25 to 36, and Months 37 to 48
Commitment Periods.

3.   ENTIRE AGREEMENT

Except as expressly modified by this Amendment, the Agreement shall remain in
full force and effect according to its terms.

IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Effective Date.

   EQUANT NETWORK SERVICES, INC.                 iPASS INC.

BY: /s/  Bruce W. Smith                      BY:  /s/  Donald C. McCauley
    -------------------------------             --------------------------------
Name:  Bruce Smith                           Name:  Donald C. McCauley
     ------------------------------                -----------------------------

Title:  Sr VP                                Title:  CFO
      -----------------------------                -----------------------------

Dated:  8/1/02                               Dated:  March 29, 2002
      -----------------------------                -----------------------------

                           iPASS/EQUANT CONFIDENTIAL
                                      2

<PAGE>

                                 AMENDMENT NO. 7
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT
                            NO. MDNS/US/IPAS/09/96/99

This Amendment No. 7 to the Managed Data Network Services Agreement No.
MDNS/US/IPAS/09/96/99 ("AMENDMENT") is made by and between Equant Inc. F/K/A
Equant Network Services, Inc. ("EQUANT") and iPass Inc. F/K/A i-Pass Alliance,
Inc. ("CUSTOMER"), and shall be effective as of June 26, 2002 ("EFFECTIVE
DATE").

WHEREAS, Customer and Equant entered into that certain Managed Data Network
Services Agreement No. MDNS/US/IPAS/09/96/99 executed by Customer on September
17, 1996 (the "MDNSA"), that certain Amendment No. 1 to the MDNSA executed by
Customer on December 30, 1996 ("AMENDMENT 1"), that certain Amendment No. 2 to
the MDNSA effective on October 1, 1998 ("AMENDMENT 2"), that certain Amendment
No. 3 to the MDNSA effective on October 1, 1998 ("AMENDMENT 3"), that certain
Amendment No. 4 to the MDNSA effective on December 1, 1999 ("AMENDMENT 4"), that
certain Amendment No. 5 to the MDNSA effective on February 4, 2000 ("AMENDMENT
5") and that certain Amendment No. 6 to the MDNSA effective on February 21, 2002
("AMENDMENT 6") (all of the above being the "Agreement"); and

WHEREAS, Customer and Equant desire to amend the Agreement to reflect certain
changes, including clarification of the regulatory restrictions with respect to
utilization of the Network.

NOW, THEREFORE, in accordance with the procedures for amendment of the Agreement
set forth in Section 15.8 of the Agreement and in consideration of the mutual
promises contained herein and other good and valuable consideration, the
sufficiency of which is hereby acknowledged, the parties do hereby agree as
follows:

1.       DEFINITIONS.

The following definitions shall be added to Clause 1 of the Agreement:

         "CORPORATE CUSTOMER" shall mean an organization that purchases the
         Services from Customer for use by that organization's employees and/or
         agents.

         "CORPORATE END USER" shall mean 1) an employee or an agent of a
         Corporate Customer which connects via modem or ISDN call to a Node for
         the purpose of using the Services or 2) a machine managed by a
         Corporate Customer which connects via modem or ISDN call to a Node for
         the purpose of using the Services.

         "CORPORATE INTRA-CORPORATE SERVICE USE" shall mean use of the Services
         to deliver data to and from Corporate End Users explicitly for the
         purpose of accessing internal corporate resources on the Corporate
         Customer's private network. This includes data that is encapsulated in
         order to provide access for Corporate End Users to the Corporate
         Customer's private network and which may use the public Internet solely
         as a transport to facilitate such access.

         "CORPORATE INTERNET SERVICE USE" shall mean use of the Services to
         facilitate connection to the public Internet by Corporate End Users.

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       1
<PAGE>

         "END USER" shall mean a Corporate End User and/or an ISP End User.

         "ISP CUSTOMER" shall mean an organization that purchases the Services
         from the reseller whose business is facilitating connections to/from
         the public Internet or delivering content to/from the public Internet
         other than for Corporate Intra-Corporate Service Use or Corporate
         Internet Service Use.

         "ISP END USER" shall mean any person or machine who is not a Corporate
         End User and who connects via modem or ISDN call to a Node for the
         purpose of using the Services to reach the public Internet.

         "ISP SERVICE USE" shall mean use of the Services to provide connection
         between ISP End Users and the public Internet.

The definition for Node and SITA in the Agreement shall be deleted and replaced
in its entirety with the following:

         "NODE" shall mean a node of the Network to which Customer is connected
         via a Tail Circuit or to which Customer dials in, such nodes being
         deployed at such times and places as determined by Equant.

         "SITA" shall mean Societe Internationale de Telecommunications
         Aeronautiques and its subsidiaries.

All other capitalized terms used in the Amendment shall have the respective
meanings given to such terms in the Agreement unless otherwise set forth in this
Amendment.

2.       SCOPE AND PURPOSE OF AGREEMENT.

Clause 2 of the Agreement shall be amended by the addition of the following
provisions:

         "Due to constantly changing regulatory restrictions, Equant does not
         represent or warrant that it can provide, or will be able to continue
         to provide, the Services in any particular country. Further, Customer
         understands that regulatory restrictions apply to the provision of the
         Services on a country by country basis and that these may differ
         dependent on the category of End User as detailed in the Tables
         attached to Attachment 1 to this Agreement ("Tables"). Customer agrees
         to comply with any restrictions imposed from time to time by
         appropriate governmental authorities upon Equant that limit or prevent
         the provision to Customer or Customer's provision of the Services to
         End Users as provided for herein. Due to compelling local legal
         requirements, Equant may require Customer to deter any End User from
         directly accessing the public Internet from certain Nodes. Equant shall
         ensure that the list of approved countries set forth in the Tables is
         complete and current, and will provide Customer with reasonable advance
         notice of any changes. In the event Equant requires Customer and/or any
         End User to deter, and/or cease, access to the public Internet from a
         material number of Nodes directly as a result of the foregoing,
         Customer shall have the right to reduce its Minimum Volume Commitment
         by an amount proportionate to the Service affected by such deterrence,
         but only to the extent that Customer's actual volume of traffic has
         been impacted. For the purposes of this Agreement, a "material number
         of Nodes" shall mean any number of Nodes which has a cumulative effect
         on Customer's Minimum Volume Commitment by more than [ * ].

                        iPASS/EQUANT CONFIDENTIAL - FINAL

                                       2

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

         Customer shall make all technically and commercially reasonable efforts
         to filter attempted direct connections for traffic to those of its PPP
         gateways that are directly connected to the public Internet when such
         connections originate from a Node in a country where Internet access is
         barred as a result of compelling local legal requirements as determined
         by Equant. Customer will not be required to filter any attempted direct
         connections for traffic to those of its PPP gateways that are directly
         connected to the public Internet in countries listed in Tables 2 and 3
         where the use of the Service is approved for Corporate Internet Service
         Use and/or ISP Service Use, respectively. Equant understands and agrees
         that End User will be permitted to obtain direct connections from any
         approved country Node, as detailed in the Tables, to a corporate
         network or Intranet, even when such connections result in subsequent
         connections to the public Internet. Customer agrees to cooperate with
         Equant in response to any government inquiry regarding the use of the
         Network for Corporate Intra-Corporate Data Use in those countries that
         prohibit the use of the Services for public Internet access, provided
         that Customer shall not be obligated by Equant to disclose Confidential
         Information or proprietary information of Customer or its End Users."

3.       UNIVERSAL SERVICE FUND FEES.

Clause 9.2 of the Agreement shall be deleted in its entirety and replaced with
the following:

"9.2     All charges set out in this Agreement are exclusive of value added tax,
         sales tax, excise tax, gross receipts tax, withholding tax, universal
         service fund fee, and any similar tax or any government imposed
         surcharge which may be applicable thereto and Customer agrees to pay
         all such applicable taxes."

4.       EQUANT'S ADDRESS.

The location of Equant's principal place of business has changed. The new
address is as follows: 400 Galleria Parkway, Tower 400, Atlanta, Georgia 30339,
which shall be the new address for purposes of providing notice in accordance
with Clause 15.1 of the Agreement.

5.       ENTIRE AGREEMENT.

Except as expressly modified by this Amendment, the Agreement shall remain in
full force and effect according to its terms.

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       3
<PAGE>

IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Effective Date.

     EQUANT NETWORK SERVICES, INC.              iPASS INC.

By:  /s/  Bruce W. Smith                   By:  /s/  Kenneth D. Denman
     -----------------------------              -------------------------------
Name:  Bruce W. Smith                      Name:  Kenneth D. Denman
Title:  Sr VP                              Title:  CEO
Dated:  7/25/02                            Dated:  07/03/02

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       4
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
      FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

TIRANA                                             ALBANIA
ALGIERS                                            ALGERIA
PAGO PAGO                                          AMERICAN SAMOA
BUENOS AIRES                                       ARGENTINA
CORDOBA                                            ARGENTINA
LA PLATA                                           ARGENTINA
MAR DEL PLATA                                      ARGENTINA
MENDOZA                                            ARGENTINA
ROSARIO                                            ARGENTINA
YEREVAN                                            ARMENIA
ADELAIDE                                           AUSTRALIA
BRISBANE                                           AUSTRALIA
MELBOURNE                                          AUSTRALIA
PERTH                                              AUSTRALIA
SYDNEY                                             AUSTRALIA
GRAZ                                               AUSTRIA
LINZ                                               AUSTRIA
SALZBURG                                           AUSTRIA
VIENNA                                             AUSTRIA
BAKU                                               AZERBAIJAN
NASSAU                                             BAHAMAS
BAHRAIN                                            BAHRAIN
DHAKA                                              BANGLADESH
ANTWERP                                            BELGIUM
BRUGES                                             BELGIUM
BRUSSELS                                           BELGIUM
CHARLEROI                                          BELGIUM
GHENT                                              BELGIUM
HASSELT                                            BELGIUM
KORTRIJK                                           BELGIUM
LIEGE                                              BELGIUM
COCHABAMBA                                         BOLIVIA
LA PAZ                                             BOLIVIA
SANTA CRUZ                                         BOLIVIA
SARAJEVO                                           BOSNIA HERZEGOVINA
GABORONE                                           BOTSWANA
BELEM                                              BRAZIL
BELO HORIZONTE                                     BRAZIL
BRASILIA                                           BRAZIL
CAMPINAS                                           BRAZIL
CURITIBA                                           BRAZIL
FLORIANOPOLIS                                      BRAZIL
MANAUS                                             BRAZIL
PORTO ALEGRE                                       BRAZIL

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       5
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

RECIFE                                             BRAZIL
RIO DE JANIERO                                     BRAZIL
SALVADOR                                           BRAZIL
SAO PAULO                                          BRAZIL
BOURGAS                                            BULGARIA
VARNA                                              BULGARIA
VRAJDEBNA                                          BULGARIA
OUAGADOUGOU                                        BURKMA FASO
PHNOM PENH                                         CAMBODIA
DOUALA                                             CAMEROON
YAOUNDE                                            CAMEROON
CALGARY                                            CANADA
MONTREAL                                           CANADA
VANCOUVER                                          CANADA
PRAIA                                              CAPE VERDE
ANTOFAGASTA                                        CHILE
CONCEPCION                                         CHILE
IQUIQUE                                            CHILE
LA SERENA                                          CHILE
PUNTA ARENAS                                       CHILE
SANTIAGO                                           CHILE
BEIJING                                            CHINA
GUANGZHOU                                          CHINA
SHANGHAI                                           CHINA
BARRANQUILLA                                       COLOMBIA
BOGOTA                                             COLOMBIA
CALI                                               COLOMBIA
CARTEGENA                                          COLOMBIA
MEDELLIN                                           COLOMBIA
BRAZZAVILLE                                        CONGO
KINSHASA                                           CONGO
POINT NOIRE                                        CONGO
SAN JOSE                                           COSTA RICA
ABIDJAN                                            COTE D'IVOIRE
DUBROVNIK                                          CROATIA
RIJEKA                                             CROATIA
SPLIT                                              CROATIA
ZAGREB                                             CROATIA
NICOSIA                                            CYPRUS
BRNO                                               CZECH REPUBLIC
OLOMOUC                                            CZECH REPUBLIC
OSTRAVA                                            CZECH REPUBLIC
PRAGUE                                             CZECH REPUBLIC

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       6
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

ZLIN                                               CZECH REPUBLIC
AARHUS                                             DENMARK
COPENHAGEN                                         DENMARK
SANTO DOMINGO                                      DOMINICAN REPUBLIC
GUAYAQUIL                                          ECUADOR
QUITO                                              ECUADOR
ALEXANDRIA                                         EGYPT
CAIRO                                              EGYPT
HURGHADA                                           EGYPT
LUXOR                                              EGYPT
SHARM EL SHEIKH                                    EGYPT
SAN SALVADOR                                       EL SALVADOR
TALLINN                                            ESTONIA
ASMARA                                             ENTREA
HELSINKI                                           FINLAND
MARSEILLE                                          FRANCE
NANTES                                             FRANCE
NICE                                               FRANCE
PARIS                                              FRANCE
TOULOUSE                                           FRANCE
TBILISI                                            GEORGIA
ACCRA                                              GHANA
AACHEN                                             GERMANY
AUGSBURG                                           GERMANY
BERLIN                                             GERMANY
BONN                                               GERMANY
BREMEN                                             GERMANY
COLOGNE                                            GERMANY
DARMSTADT                                          GERMANY
DRESDEN                                            GERMANY
DUESSELDORF                                        GERMANY
ESSEN                                              GERMANY
FRANKFURT                                          GERMANY
FREIBURG                                           GERMANY
HAMBURG                                            GERMANY
HANOVER                                            GERMANY
KARLSRUHE                                          GERMANY
KASSEL                                             GERMANY
KELSTERBACH                                        GERMANY
KIEL                                               GERMANY
LEIPZIG                                            GERMANY
LUEBECK                                            GERMANY
MANNHEIM                                           GERMANY
MOENCHENGLADBACH                                   GERMANY

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       7
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

MUNICH                                             GERMANY
NUREMBERG                                          GERMANY
ROSTOCK LAAGE                                      GERMANY
SAARBRUECKEN                                       GERMANY
STUTTGART                                          GERMANY
WUERZBURG                                          GERMANY
GIBRALTAR                                          GIBRALTAR
ATHENS                                             GREECE
HERAKLION                                          GREECE
IOANNINA                                           GREECE
KAVALA                                             GREECE
KERKYRA                                            GREECE
PATRAS                                             GREECE
RHODES                                             GREECE
THESSALONIKI                                       GREECE
POINT A PITRE                                      GUADELOUPE
GUAM                                               GUAM
GUATEMALA CITY                                     GUATEMALA
CONAKRY                                            GUINEA
PORT AU PRINCE                                     HAITI
SAN PEDRO SULA                                     HONDURAS
TEGUCIGALPA                                        HONDURAS
HONG KONG                                          HONG KONG
BUDAPEST                                           HUNGARY
GYOR                                               HUNGARY
REYKJAVIK                                          ICELAND
MUMBAI & DELHI                                     INDIA
DENPASAR BALI                                      INDONESIA
JAKARTA                                            INDONESIA
SURABAYA                                           INDONESIA
CORK                                               IRELAND
DUBLIN                                             IRELAND
SHANNON                                            IRELAND
TELA VIV YAFO                                      ISRAEL
BARI                                               ITALY
BOLOGNA                                            ITALY
BOLZANO                                            ITALY
CATANIA                                            ITALY
FLORENCE                                           ITALY
GENOA                                              ITALY
MILAN                                              ITALY
NAPLES                                             ITALY
PADOVA                                             ITALY
PALERMO                                            ITALY

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       8
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

PARMA                                              ITALY
PERUGIA                                            ITALY
RIMINI                                             ITALY
ROME                                               ITALY
TURIN                                              ITALY
UDINE                                              ITALY
VENICE                                             ITALY
VERONA                                             ITALY
VICENZA                                            ITALY
FUKUOKA                                            JAPAN
HIROSHIMA                                          JAPAN
NAGOYA                                             JAPAN
OKINAWA                                            JAPAN
OSAKA                                              JAPAN
SAPPORO                                            JAPAN
SENDAI                                             JAPAN
TOKYO                                              JAPAN
AMMAN                                              JORDAN
ALMATY                                             KAZAKHSTAN
MOMBASA                                            KENYA
NAIROBI                                            KENYA
PUSAN                                              KOREA
SEOUL                                              KOREA
KUWAIT                                             KUWAIT
BISHKEK                                            KYRGYZSTAN
VIENTIANE                                          LAOS
RIGA                                               LATVIA
BEIRUT                                             LEBANON
VILNIUS                                            LITHUANIA
LUXEMBOURG                                         LUXEMBOURG
MACAU                                              MACAU
SKOPJE                                             MACEDONIA
ANTANANARIVO                                       MADAGASCAR
LILONGWE                                           MALAWI
JOHOR BAHRU                                        MALAYSIA
KOTA KINABALU                                      MALAYSIA
KUALA LUMPUR                                       MALAYSIA
KUANTAN                                            MALAYSIA
KUCHING                                            MALAYSIA
PENANG                                             MALAYSIA
BAMAKO                                             MALI
MALTA                                              MALTA
FORT DE FRANCE                                     MARTINIQUE
NOUAKCHOTT                                         MAURITANIA

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       9
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

MAURITIUS                                          MAURITIUS
CANCUN                                             MEXICO
GUADALAJARA                                        MEXICO
MEXICO CITY                                        MEXICO
MONTERREY                                          MEXICO
PUERTO VALLARTA                                    MEXICO
CHISINAU                                           MOLDOVA
ULAANBAATAR                                        MONGOLIA
TANGIER                                            MOROCCO
CASABLANCA                                         MOROCCO
MAPUTO                                             MOZAMBIQUE
WNDHOEK                                            NAMIBIA
CURACAO                                            NETHERLAND ANTILLES
ST. MAARTEN                                        NETHERLAND ANTILLES
AMSTERDAM                                          NETHERLANDS
EINDHOVEN                                          NETHERLANDS
GRONINGEN                                          NETHERLANDS
ROTTERDAM                                          NETHERLANDS
THE HAGUE                                          NETHERLANDS
AUKLAND                                            NEW ZEALAND
CHRISTCHURCH                                       NEW ZEALAND
MANAGUA                                            NICARAGUA
NIAMEY                                             NIGER
KANO                                               NIGERIA
LAGOS                                              NIGERIA
PORT HARTCOURT                                     NIGERIA
SAIPAN                                             NORTHERN MARIANA ISLANDS
BERGEN                                             NORWAY
OSLO                                               NORWAY
STAVANGER                                          NORWAY
MUSCAT                                             OMAN
ISLAMABAD                                          PAKISTAN
KARACHI                                            PAKISTAN
LAHORE                                             PAKISTAN
PANAMA CITY                                        PANAMA
ASUNCION                                           PARAGUAY
LIMA                                               PERU
CEBU                                               PHILIPPINES
MANILA                                             PHILIPPINES
BIOLYSTOK                                          POLAND
BYDGOSCZCZ                                         POLAND
GDANSK                                             POLAND
KATOWICE                                           POLAND
KRAKOW                                             POLAND

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       10
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

LUBLIN                                             POLAND
OLSZTYN                                            POLAND
POZNAN                                             POLAND
RZESZOW                                            POLAND
SZCZECIN                                           POLAND
WARSAW                                             PORTUGAL
CROCLAW                                            PORTUGAL
FARO                                               PORTUGAL
FUNCHAL                                            PORTUGAL
LISBON                                             PUERTO RICO
PORTO                                              REUNION
SAN JUAN                                           ROMANIA
ST. DENIS                                          ROMANIA
BUCHAREST                                          ROMANIA
CONSTANTA                                          RUSSIA
TIMISOARA                                          RUSSIA
EKATERINBURG                                       RUSSIA
IRKUTSK                                            RUSSIA
KHABAROVSK                                         RUSSIA
MOSCOW                                             RUSSIA
NIZHNIY NOVGOROD                                   RUSSIA
NOVOSIBIRSK                                        RUSSIA
PETROPAVLOVSK                                      RUSSIA
ROSTOV                                             RUSSIA
SAMARA                                             RUSSIA
ST. PETERSBURG                                     RUSSIA
TYUMEN                                             RUSSIA
VLADIVOSTOK                                        RUSSIA
VORNOEZH                                           RUSSIA
YUZHNO
SAKHALINSK                                         RUSSIA
KIGALI                                             RWANDA
MAHE ISLAND                                        SEYCHELLES ISLANDS
FREETOWN                                           SIERRA LEONE
SINGAPORE                                          SINGAPORE
BRATISLAVA                                         SLOVAKIA
KOSICE                                             SLOVAKIA
LJUBLIANA                                          SLOVENIA
MARIBOR                                            SLOVENIA
CAPE TOWN                                          SOUTH AFRICA
DURBAN                                             SOUTH AFRICA
JOHANNESBURG                                       SOUTH AFRICA
ALICANTE                                           SPAIN
BARCELONA                                          SPAIN

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       11
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

BILBAO                                             SPAIN
LAS PALMAS                                         SPAIN
MADRID                                             SPAIN
MALAGA                                             SPAIN
PALMA MALLORCA                                     SPAIN
SAN SEBASTIAN                                      SPAIN
SEVILLA                                            SPAIN
TENERIFE                                           SPAIN
VALENCIA                                           SPAIN
ZARAGOZA                                           SPAIN
MBABANE                                            SWAZILAND
COLOMBO                                            SRI LANKA
GOTHENBURG                                         SWEDEN
MALMO                                              SWEDEN
STOCKHOLM                                          SWEDEN
BERNE                                              SWITZERLAND
GENEVA                                             SWITZERLAND
LUGANO                                             SWITZERLAND
ZUERICH                                            SWITZERLAND
HSINCHUN                                           TAIWAN
KAOHSIUNG                                          TAIWAN
TAICHUNG                                           TAIWAN
TAINAN                                             TAIWAN
TAIPEI                                             TAIWAN
ARUSHA                                             TANZANIA
DAR ES SALAAM                                      TANZANIA
LOME                                               TOGO
ADANA                                              TURKEY
ANKARA                                             TURKEY
ANTALYA                                            TURKEY
BODRUM                                             TURKEY
BURSA                                              TURKEY
GAZIANTEP                                          TURKEY
ISTANBUL                                           TURKEY
IZMIR                                              TURKEY
KUSADASI                                           TURKEY
MERSIN                                             TURKEY
KAMPALA                                            UGANDA
DNEPROPETROVSK                                     UKRAINE
KIEV                                               UKRAINE
LVOV                                               UKRAINE
ODESSA                                             UKRAINE
DUBAI                                              UNITED ARAB EMIRATES
CAMBRIDGE                                          UNITED KINGDOM

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       12
<PAGE>

                       TABLE 1 TO ATTACHMENT 1 (CONTINUED)

   EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE WITHOUT
NOTICE.

GLASGOW                                            UNITED KINGDOM
LONDON                                             UNITED KINGDOM
SOUTHAMPTON                                        UNITED KINGDOM
ATLANTA                                            USA
CHICAGO                                            USA
COLUMBUS                                           USA
DALLAS                                             USA
DENVER                                             USA
DETROIT                                            USA
HOUSTON                                            USA
LOS VEGAS                                          USA
LOS ANGELES                                        USA
MIAMI                                              USA
NEW YORK                                           USA
ORLANDO                                            USA
PHILADELPHIA                                       USA
PITTSBURGH                                         USA
SEATTLE                                            USA
ST. CROIX VIRGIN ISLANDS                           USA
WASHINGTON                                         USA
TASHKENT                                           UZBEKISTAN
CARACAS                                            VENEZUELA
MARACAIBO                                          VENEZUELA
PUERTO LA CRUZ                                     VENEZUELA
APIA                                               WESTERN SAMOA
BELGRADE                                           YUGOSLAVIA
LUSAKA                                             ZAMBIA
NDOLA                                              ZAMBIA
HARARE                                             ZIMBABWE

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       13
<PAGE>

                             TABLE 2 TO ATTACHMENT 1

  EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO RESELL ISP SERVICE TO
                      ITS ISP CUSTOMERS AND ISP END USERS:

      THIS TABLE OF NODES IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE
WITHOUT NOTICE.

Argentina                      Macedonia
Australia                      Malaysia
Austria                        Malta
Belgium                        Martinique
Bolivia                        Mexico
Bahamas                        Moldova Rep. Of
Brazil                         Monaco
Bulgaria                       Mongolia
Cameroon                       Namibia
Canada                         Netherland Antilles
Cape Verde                     Netherlands
Chile                          New Zealand
Colombia                       Nicaragua
Cote d'Ivoire                  Niger
Croatia                        Nigeria
Czech Republic                 Northern Mariana Islands
Denmark                        Norway
Dominican Republic             Peru
El Salvador                    Portugal
Estonia                        Puerto Rico
Finland                        Reunion
France                         Romania
Germany                        Russia
Gibraltar                      Singapore
Greece                         Slovenia
Guadeloupe                     Slovakia
Guam                           Spain
Guatemala                      Sri Lanka
Hong Kong                      Sweden
Hungary                        Switzerland
Iceland                        Taiwan
Ireland                        Tanzania
Israel                         Togo
Italy                          U. S. A.
Japan                          U.S. Virgin Islands (St. Croix)
Jordan                         Ukraine
Korea, Rep. Of                 United Kingdom
Lithuania                      Venezuela
Luxembourg

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       14
<PAGE>

                             TABLE 3 TO ATTACHMENT 1

     EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO RESELL CORPORATE
                INTERNET SERVICE USE TO ITS CORPORATE END USERS:

      THIS TABLE OF NODES IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE
WITHOUT NOTICE.

Argentina                             Macedonia
Armenia                               Malaysia
Australia                             Martinique
Austria                               Mexico
Bahamas                               Moldova, Rep. Of
Belgium                               Monaco
Bolivia                               Morocco
Brazil                                Namibia
Bulgaria                              Mongolia
Cameroon                              Mozambique
Canada                                Netherland Antilles
Cape Verde                            Netherlands
Chile                                 New Zealand
Colombia                              Nicaragua
Cote d'ivoire                         Niger
Croatia                               Nigeria
Czech Republic                        Northern Mariana Islands
Denmark                               Norway
Dominican Republic                    Pakistan
El Salvador                           Panama
Estonia                               Peru
Finland                               Philippines
France                                Poland
Germany                               Portugal
Gibraltar                             Puerto Rico
Greece                                Reunion
Guadeloupe                            Romania
Guam                                  Russia
Guatemala                             Singapore
Hong Kong                             Slovenia
Hungary                               Slovakia
Iceland                               Spain
Indonesia                             Sri Lanka
Ireland                               Sweden
Israel                                Switzerland
Italy                                 Taiwan
Japan                                 Tanzania
Jordan                                Togo
Kenya                                 U. S. A.
Korea, Rep. Of                        Uganda
Kuwait                                Ukraine
Lithuania                             U.S. Virgin Islands (St. Croix)
Luxembourg                            United Kingdom

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       15
<PAGE>

                       TABLE 3 TO ATTACHMENT 1 (CONTINUED)

     EQUANT NODES BY COUNTRY WHERE CUSTOMER IS PERMITTED TO RESELL CORPORATE
                INTERNET SERVICE USE TO ITS CORPORATE END USERS:

      THIS TABLE OF NODES IS CURRENT AS OF JUNE 1, 2002 AND IS SUBJECT TO CHANGE
WITHOUT NOTICE.

Uzbekistan
Venezuela

                        iPASS/EQUANT CONFIDENTIAL - FINAL
                                       16
<PAGE>

                                 AMENDMENT NO. 8
                 TO THE MANAGED DATA NETWORK SERVICES AGREEMENT
                            NO. MDNS/US/IPAS/O9/96/99

This Amendment No. 8 to the Managed Data Network Services Agreement No.
MDNS/US/IPAS/09/96/99 ("AMENDMENT") is made by and between Equant Inc. F/K/A
Equant Network Services, Inc. ("Equant") and Pass Inc. F/K/A i-Pass Alliance,
Inc. ("CUSTOMER"), and shall be effective as of December 23, 2002 ("AMENDMENT
EFFECTIVE DATE").

WHEREAS, Customer and Equant entered into that certain Managed Data Network
Services Agreement No. MDNS/US/IPAS/O9/96/99 executed by Customer on September
17, 1996 (the "MDNSA"), that certain Amendment No. 1 to the MDNSA executed by
Customer on December 30, 1996 ("AMENDMENT L"), that certain Amendment No. 2 to
the MDNSA effective on October 1, 1998 ("AMENDMENT 2"). that certain Amendment
NO. 3 to the MDNSA effective on October 1, 1998 ("AMENDMENT 3"), that certain
Amendment No. 4 to the MDNSA effective on December I, 1999 ("AMENDMENT 4"), that
certain Amendment No. 5 to the MDNSA effective on February 4, 2000 ("AMENDMENT
5"), that certain Amendment No. 6 to the MDNSA effective on February 21, 2002
("AMENDMENT 6") and that certain Amendment No. 7 to the MDNSA effective on June
26, 2002 ("AMENDMENT 7") (all of the above being the "AGREEMENT"); and

WHEREAS, Customer and Equant desire to amend the Agreement to reflect certain
changes, including clarification of the regulatory restrictions with respect to
utilization of the Network.

NOW, THEREFORE, in accordance with the procedures for amendment of the Agreement
set forth in Section 15.8 of the Agreement and in consideration of the mutual
promises contained herein and other good and valuable consideration, the
sufficiency of which is hereby acknowledged, the parties do hereby agree as
follows:

1. DEFINITIONS.

All other capitalized terms used in the Amendment shall have the respective
meanings given to such terms in the Agreement unless otherwise set forth in this
Amendment.

2. EXTENSION OF INITIAL TERM.

The Agreement is hereby amended by deleting Clause 1.1.13 and substituting the
following new clause therefore:

"1.1.13 "Initial Term" shall mean the period commencing on the Effective Date
and expiring on February 3, 2006."

3. REVISED PRICING.

The Agreement is hereby amended by deleting the pricing schedules in Attachment
2 -- Charges relating to Public X.28 Service Connection hourly Charges and
substituting the attached hourly Charges schedules for IP Dial - Internet Dial
Service and IP Dial - Private Dial Service therefore.

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       1
<PAGE>

4. X.28 AND PPP DIAL DISCOUNTS DISCONTINUED.

The Agreement is hereby amended by deleting Clause 1 of Amendment Number 4 to
the Agreement regarding the monthly [ * ] on X.28 and PPP Dial Charges in its
entirety and substituting the word "reserved" therefore.

5. REVISED MINIMUM REVENUE COMMITMENT.

The Agreement is hereby amended by deleting Clauses 8 and 9 of Attachment 2 --
Charges in their entirety and substituting the following new Clause 8 therefore:

"8.      MINIMUM VOLUME COMMITMENT.

8.1      During each "Commitment Period" specified below, Customer shall satisfy
         the corresponding minimum volume commitment based on Customer's
         combined usage of Frame Relay and IP Dial (both Internet Dial and
         Private Dial) Services (each such "minimum volume commitment" will be
         referred to herein as an "MVC"):

<TABLE>
<CAPTION>
COMMITMENT PERIOD                                     MVC
<S>                                                   <C>
February 4, 2002 - February 3, 2003                   [ * ]
February 4, 2003 - February 3, 2004                   [ * ]
February 4, 2004 - February 3, 2005                   [ * ]
February 4, 2005 - February 3, 2006                   [ * ]
</TABLE>

         Each MVC shall be calculated after application of all discounts using
         Customer's usage and monthly recurring CIR, Port and IP Dial Access
         (Internet Dial or Private Dial) Charges incurred under this Agreement,
         excluding one-time charges, Tail Circuit Charges, CPE Charges, and any
         charges for Equant Professional Services or, subject to the following
         exception, any other service or product other than Frame Relay or IP
         Dial Services ("`Qualifying Charges"). Notwithstanding the foregoing
         definition of Qualifying Charges, any monthly recurring Charges for Net
         Hosting or Internet Direct Services incurred under this Agreement may
         contribute to the MVC, up to a maximum of [ * ] per Commitment Period.

         Should the actual Qualifying Charges invoiced to Customer during any
         Commitment Period be less than the applicable MVC ("SHORTFALL'), Equant
         shall invoice, and Customer shall pay, the Shortfall at the end of the
         applicable Commitment Period that such Shortfall occurred in accordance
         with Clause 9 of the Agreement.

8.2      In addition to the above MVCs and annual Commitment Periods, Customer
         agrees that it shall have paid a total of [ * ] in Qualifying Charges
         ("TERM Commitment") between February 4, 2003 and February 3, 2006
         ("TERM COMMITMENT PERIOD"). If, at the end of Initial Term, the sum of
         the actual Qualifying Charges invoiced to Customer during the Term
         Commitment Period is less than the Term Commitment ("TERM SHORTFALL"),
         then Equant shall invoice, and Customer shall pay, the Term Shortfall,
         less any applicable Shortfall amounts paid by Customer under Clause 8.,
         in accordance with Clause 9 of the Agreement."

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       2

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

6. SERVICE DESCRIPTIONS FOR EQUANT SERVICES.

The Agreement is hereby amended by adding the attached Service Descriptions for
Frame Relay Service, Internet Direct, Net Hosting, IP Dial Service - Internet
Dial and IP Dial Service - Private Dial as Exhibits 1 through 5, respectively,
to Attachment 1 - Description of Service.

7. NEW REGULATORY TABLES.

The Agreement is hereby amended by deleting the tables 1 - 3 of Attachment 1 --
Description of Service, as added to the Agreement by Amendment 7 in their
entirety and substituting the attached new Tables 1-3 therefore.

8. SERVICE LEVEL AGREEMENT.

Equant and Customer agree to use commercially reasonable efforts to negotiate a
service level agreement ("SLA") for Equant's IP Dial - Internet Dial Service and
execute an amendment to add the SLA to this Agreement by January 31, 2003.

9. TERMINATION OF EXISTING GLOBAL ONE AGREEMENT.

As of the Amendment Effective Date, Customer also receives Equant services under
a certain Master Agreement for Global One Business Communications Services,
Master Agreement Number 01/03/79, between Customer and Global One Communications
Holding Limited (an Equant affiliate), dated March 29, 2001 ("GLOBAL ONE
AGREEMENT"). Subject to agreement by Global One Communications Holding Limited,
Customer agrees to terminate the Global One Agreement and execute an amendment
to this Agreement with Equant by March 1, 2003, that incorporates the Equant
services provided to Customer under the Global One Agreement.

10. PRICE REVIEW.

The Agreement is hereby amended by adding the following provision as a new
Clause 9 to Attachment 2 -- Charges:

"9. The Charges set forth in this Agreement shall be reviewed by Equant and
Customer, at Customer's request, in August 2004 ("PRICE REVIEW"). The Price
Review will constitute a comparison of the Charges set forth in this Agreement
with the prices then being offered by Equant for the same services to other
resellers and distributors with similar application requirements, and under
similar contractual term and conditions with Equant, including, without
limitation, revenue commitments, term commitments and usage of Equant services
("RESELLER PRICING"). If, as a result of the Price Review requested by Customer,
it is demonstrated that the Charges set forth in this Agreement in the aggregate
are at least [ * ] higher than the comparable aggregate Reseller Pricing, then
Customer may request that the Charges set forth in this Agreement be adjusted as
of August 1,2004. It is understood that in no event shall Equant be obliged to
adjust the Charges. Notwithstanding the forgoing, in no event shall the Minimum
Volume Commitments or any Shortfall be adjusted as a result of the Price
Review."

11. ENTIRE AGREEMENT.

Except as expressly modified by this Amendment, the Agreement shall remain in
full force and effect according to its terms. This Amendment, including the
attached exhibits, schedules and tables, all of which are incorporated herein by
reference, the Agreement and the applicable Order Forms, is the

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       3

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

complete agreement of the parties and supersedes any prior agreements or
representations, whether written or oral, with respect thereto.

Provided this Amendment is accepted and executed by Equant, all charges,
discounts or rates set forth in this Amendment shall be effective beginning with
the first full billing cycle following Customer's execution and delivery of this
Amendment to Equant unless expressly stated otherwise.

IN WITNESS WHEREOF, this Amendment was entered into as of the dates set forth
below, effective as of the Amendment Effective Date.

EQUANT INC.                             iPASS INC.

By:  /s/  Bruce W. Smith                By:  /s/  Donald C. McCauley
     ---------------------------             -------------------------
Name:  Bruce W. Smith                   Name: Donald C. McCauley
Title:  Sr VP                           Title: CFO
Date: 12/27/02                          Date:23 December 2002

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       4
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

TIRANA                              ALBANIA
ALGIERS                             ALGERIA
BUENOS AIRES                        ARGENTINA
CORDOBA                             ARGENTINA
LA PLATA                            ARGENTINA
MAR DEL PLATA                       ARGENTINA
MENDOZA                             ARGENTINA
ROSARIO                             ARGENTINA
YEREVAN                             ARMENlA
ADELAIDE                            AUSTRALIA
BRISBANE                            AUSTRALIA
MELBOURNE                           AUSTRALIA
PERTH                               AUSTRALIA
SYDNEY                              AUSTRALIA
GRAZ                                AUSTRIA
LINZ                                AUSTRIA
SALZBURG                            AUSTRIA
VIENNA                              AUSTRIA
BAKU                                AZERBAIJAN
NASSAU                              BAHAMAS
BAHRAIN                             BAHRAIN
DHAKA                               BANGLADESH
ANTWERP                             BELGIUM
BRUGES                              BELGIUM
BRUSSELS                            BELGIUM
CHARLEROI                           BELGIUM
GHENT                               BELGIUM
HASSELT                             BELGIUM
KORTRIJK                            BELGIUM
LIEGE                               BELGIUM
                                    BELIZE
                                    BERMUDA
COCHABAMBA                          BOLIVIA
LA PAZ                              BOLIVIA
SANTA CRUZ                          BOLIVIA
SARAJEVO                            BOSNIA HERCEGOVINA
GABORONE                            BOTSWANA
BELEM                               BRAZIL
BELO HORIZONTE                      BRAZIL
BRASILIA                            BRAZIL
CAMPINAS                            BRAZIL
CURITIBA                            BRAZIL
FLORIANOPOLIS                       BRAZIL
MANAUS                              BRAZIL
PORTO ALEGRE                        BRAZIL
RECIFE                              BRAZIL

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       5
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

RIO DE JANIERO                      BRAZIL
SALVADOR                            BRAZIL
SAO PAULO                           BRAZIL
BOURGAS                             BULGARIA
VARNA                               BULGARIA
VRAJDEBNA                           BULGARIA
OUAGADOUGOU                         BURKINA FASO
PHNOM PENH                          CAMBODIA
DOUALA                              CAMEROON
YAOUNDE                             CAMEROON
CALGARY                             CANADA
MONTREAL                            CANADA
VANCOUVER                           CANADA
PRAIA                               CAPE VERDE
ANTOFAGASTA                         CHILE
CONCEPCION                          CHILE
IQUIQUE                             CHILE
LA SERENA                           CHILE
PUNTA ARENAS                        CHILE
SANTIAGO                            CHILE
BEIJING                             CHINA
GUANGZHOU                           CHINA
SHANGHAI                            CHINA
BARRANQUILLA                        COLOMBIA
BOGOTA                              COLOMBIA
CALI                                COLOMBIA
CARTEGENA                           COLOMBIA
MEDELLIN                            COLOMBIA
BRAZZAVILLE                         CONGO
KINSHASA                            CONGO
POINT NOIRE                         CONGO
SAN JOSE                            COSTA RICA
ABIDJAN                             COTE D'IVOIRE
DUBROVNIK                           CROATIA
RIJEKA                              CROATIA
SPLIT                               CROATIA
ZAGREB                              CROATIA
NICOSIA                             CYPRUS
BRNO                                CZECH REPUBLIC
OLOMOUC                             CZECH REPUBLIC
OSTRAVA                             CZECH REPUBLIC
PRAGUE                              CZECH REPUBLIC
ZLIN                                CZECH REPUBLIC
AARHUS                              DENMARK
COPENHAGEN                          DENMARK
SANTO DOMINGO                       DOMINICAN REPUBLIC

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       6
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

GUAYAQUIL                           ECUADOR
QUITO                               ECUADOR
ALEXANDRIA                          EGYPT
CAIRO                               EGYPT
HURGHADA                            EGYPT
LUXOR                               EGYPT
SHARM EL SHEIKH                     EGYPT
SAN SALVADOR                        EL SALVADOR
TALLINN                             ESTONIA
ASMARA                              ERITREA
HELSINKI                            FINLAND
MARSEILLE                           FRANCE
NANTES                              FRANCE
NICE                                FRANCE
PARIS                               FRANCE
TOULOUSE                            FRANCE
                                    FRENCH GUIANA
TBILISI                             GEORGIA
                                    GERMANY
ACCRA                               GHANA
GIBRALTAR                           GIBRALTAR
ATHENS                              GREECE
HERAKLION                           GREECE
IOANNINA                            GREECE
KAVALA                              GREECE
KERKYRA                             GREECE
PATRAS                              GREECE
RHODES                              GREECE
THESSALONIKI                        GREECE
POINT A PITRE                       GUADELOUPE
GUAM                                GUAM
GUATEMALA CITY                      GUATEMALA
CONAKRY                             GUINEA
PORT AU PRINCE                      HAITI
SAN PEDRO SULA                      HONDURAS
TEGUCIGALPA                         HONDURAS
HONG KONG                           HONG KONG
BUDAPEST                            HUNGARY
GYOR                                HUNGARY
REYKJAVIK                           ICELAND
MAMBAI & DELHI                      INDIA
DENPASAR BALI                       INDONESIA
JAKARTA                             INDONESIA
SURABAYA                            INDONESIA
CORK                                IRELAND
DUBLIN                              IRELAND

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       7
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

SHANNON                             IRELAND
TELA VIV YAFO                       ISRAEL
BARI                                ITALY
BOLOGNA                             ITALY
BOLZANO                             ITALY
CATANIA                             ITALY
FLORENCE                            ITALY
GENOA                               ITALY
MILAN                               ITALY
NAPLES                              ITALY
PADOVA                              ITALY
PALERMO                             ITALY
PARMA                               ITALY
PERUGIA                             ITALY
RIMINI                              ITALY
ROME                                ITALY
TURIN                               ITALY
UDINE                               ITALY
VENICE                              ITALY
VERONA                              ITALY
VICENZA                             ITALY
FUKUOKA                             JAPAN
HIROSHIMA                           JAPAN
NAGOYA                              JAPAN
OKINAWA                             JAPAN
OSAKA                               JAPAN
SAPPORO                             JAPAN
SENDAI                              JAPAN
TOKYO                               JAPAN
AMMAN                               JORDAN
ALMATY                              KAZAKHSTAN
MOMBASA                             KENYA
NAIROBI                             KENYA
PUSAN                               KOREA
SEOUL                               KOREA
KUWAIT                              KUWAIT
BISHKEK                             KYRGYZSTAN
VIENTIANE                           LAOS
RIGA                                LATVIA
BEIRUT                              LEBANON
VILNIUS                             LITHUANIA
LUXEMBOURG                          LUXEMBOURG
MACAU                               MACAU
SKOPJE                              MACEDONIA
ANTANANARIVO                        MADAGASCAR
LILONGWE                            MALAWI

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       8
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

JOHOR BAHRU                         MALAYSIA
KOTA KINABALU                       MALAYSIA
KUALA LUMPUR                        MALAYSIA
KUANTAN                             MALAYSIA
KUCHING                             MALAYSIA
PENANG                              MALAYSIA
BAMAKO                              MALI
MALTA                               MALTA
FORT DE FRANCE                      MARTINIQUE
NOUAKCHOTT                          MAURITANIA
MAURITIUS                           MAURITIUS
CANCUN                              MEXICO
GUADALAJARA                         MEXICO
MEXICO CITY                         MEXICO
MONTERREY                           MEXICO
PUERTO VALLARTA                     MEXICO
CHISINAU                            MOLDOVA
                                    MONACO
ULAANBAATAR                         MONGOLIA
                                    MOROCCO
MAPUTO                              MOZAMBIQUE
WINDHOEK                            NAMIBIA
CARACAO                             NETHERLAND ANTILLES
ST. MAARTEN                         NETHERLAND ANTILLES
AMSTERDAM                           NETHERLANDS
EINDHOVEN                           NETHERLANDS
GRONINGEN                           NETHERLANDS
ROTTERDAM                           NETHERLANDS
THE HAGUE                           NETHERLANDS
AUCKLAND                            NEW ZEALAND
CHRISTCHURCH                        NEW ZEALAND
MANAGUA                             NICARAGUA
NIAMEY                              NIGER
KANO                                NIGERIA
LAGOS                               NIGERIA
PORT HARTCOURT                      NIGERIA
SAIPAN                              NORTHERN MARIANA ISLANDS
BERGEN                              NORWAY
OSLO                                NORWAY
STAVANGER                           NORWAY
MUSCAT                              OMAN
ISLAMABAD                           PAKISTAN
KARACHI                             PAKISTAN
LAHORE                              PAKISTAN
PANAMA CITY                         PANAMA
ASUNCION                            PARAGUAY

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       9

<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

LIMA                                PERU
CEBU                                PHILIPPINES
MANILA                              PHILIPPINES
BIALYSTOK                           POLAND
BYDGOSZCZ                           POLAND
GDANSK                              POLAND
KATOWICE                            POLAND
KRAKOW                              POLAND
LUBLIN                              POLAND
OLSZTYN                             POLAND
POZNAN                              POLAND
RZESZOW                             POLAND
SZCZECIN                            POLAND
WARSAW                              POLAND
WROCLAW                             POLAND
FARO                                PORTUGAL
FUNCHAL                             PORTUGAL
LISBON                              PORTUGAL
PORTO                               PORTUGAL
SAN JUAN                            PUERTO RICO
ST. DENIS                           REUNION
BUCHAREST                           ROMANIA
CONSTANTA                           ROMANIA
TIMISOARA                           ROMANIA
EKATERINBURG                        RUSSIA
IRKUTSK                             RUSSIA
KHABAROVSK                          RUSSIA
MOSCOW                              RUSSIA
NIZHNIY NOVGOROD                    RUSSIA
NOVOSIBIRSK                         RUSSIA
PETROPAVLOVSK                       RUSSIA
ROSTOV                              RUSSIA
SAMARA                              RUSSIA
ST. PETERSBURG                      RUSSIA
TYUMEN                              RUSSIA
VLADIVOSTOCK                        RUSSIA
VORONEZH                            RUSSIA
YUZHNO
SAKHALINSK                          RUSSIA
KIGALI                              RWANDA
                                    SAUDI ARABIA
MAHE ISLAND                         SEYCHELLES ISLANDS
FREETOWN                            SIERRA LEONE
SINGAPORE                           SINGAPORE
BRATISLAVA                          SLOVAKIA
KOSICE                              SLOVAKIA

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       10
<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

LJUBLIANA                           SLOVENIA
MARIBOR                             SLOVENIA
CAPE TOWN                           SOUTH AFRICA
DURBAN                              SOUTH AFRICA
JOHANNESBURG                        SOUTH AFRICA
ALICANTE                            SPAIN
BARCELONA                           SPAIN
BILBAO                              SPAIN
LAS PALMAS                          SPAIN
MADRID                              SPAIN
MALAGA                              SPAIN
PALMA MALLORCA                      SPAIN
SAN SEBASTIAN                       SPAIN
SEVILLA                             SPAIN
TENERIFE                            SPAIN
VALENCIA                            SPAIN
ZARAGOZA                            SPAIN
MBABANE                             SWAZILAND
COLOMBO                             SRI LANKA
GOTHENBURG                          SWEDEN
MALMO                               SWEDEN
STOCKHOLM                           SWEDEN
BERNE                               SWITZERLAND
GENEVA                              SWITZERLAND
LUGANO                              SWITZERLAND
ZUERICH                             SWITZERLAND
HSINCHUN                            TAIWAN
KAOHSIUNG                           TAIWAN
TAICHUNG                            TAIWAN
TAINAN                              TAIWAN
TAIPEI                              TAIWAN
ARUSHA                              TANZANIA
DARES SALAAM                        TANZANIA
LOME                                TOGO
ADANA                               TURKEY
ANKARA                              TURKEY
ANTALYA                             TURKEY
BODRUM                              TURKEY
BURSA                               TURKEY
GAZIANTEP                           TURKEY
ISTANBUL                            TURKEY
IZMIR                               TURKEY
KUSADASI                            TURKEY
MERSIN                              TURKEY
KAMPALA                             UGANDA
DNEPROPETROVSK                      UKRAINE

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       11

<PAGE>

                             TABLE 1 TO ATTACHMENT 1

  EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO ACCESS THE SERVICES
     FOR ITS CORPORATE END USERS FOR CORPORATE INTRA-CORPORATE SERVICE USE

      THIS TABLE IS CURRENT AS OF DECEMBER 17, 2002, AND IS SUBJECT TO CHANGE
WITHOUT NOTICE

KIEV                                UKRAINE
LVOV                                UKRAINE
ODESSA                              UKRAINE
DUBAI                               UNITED ARAB EMIRATES
CAMBRIDGE                           UNITED KINGDOM
GLASGOW                             UNITED KINGDOM
LONDON                              UNITED KINGDOM
SOUTHAMPTON                         UNITED KINGDOM
ATLANTA                             USA
CHICAGO                             USA
COLUMBUS                            USA
DALLAS                              USA
DENVER                              USA
DETROIT                             USA
HOUSTON                             USA
LAS VEGAS                           USA
LOS ANGELES                         USA
MIAMI                               USA
NEW YORK                            USA
ORLANDO                             USA
PHILADELPHIA                        USA
PITTSBURGH                          USA
SEATTLE                             USA
ST. CROIX VIRGIN
ISLAND                              USA
WASHINGTON                          USA
TASHKENT                            UZBEKISTAN
CARACAS                             VENEZUELA
MARACAIBO                           VENEZUELA
PUERTO LA CRUZ                      VENEZUELA
BELGRADE                            YUGOSLAVIA
LUSAKA                              ZAMBIA
NDOLA                               ZAMBIA
HARARE                              ZIMBABWE

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       12
<PAGE>

                             TABLE 2 TO ATTACHMENT 1

   EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO RESELL ISP SERVICE
                    FOR ITS ISP CUSTOMERS AND ISP END USERS

            THIS TABLE OF NODES IS CURRENT AS OF DECEMBER 17, 2002 AND IS
      SUBJECT TO CHANGE WITHOUT NOTICE.

Argentina                        Lithuania
Australia                        Luxembourg
Austria                          Macedonia
Azerbaijan                       Malaysia
Bahamas                          Malta
Belgium                          Martinique
Bermuda                          Mexico
Brazil                           Moldova, Rep. Of
Bulgaria                         Monaco
Cameroon                         Mongolia
Canada                           Namibia
Cape Verde                       Netherland Antilles
Chile                            Netherlands
Colombia                         New Zealand
Cote d'ivoire                    Nicaragua
Croatia                          Niger
Czech Republic                   Nigeria
Denmark                          Northern Mariana Islands
Dominican Republic               Norway
El Salvador                      Peru
Estonia                          Portugal
Finland                          Puerto Rico
France                           Reunion
French                           Guiana Romania
Germany                          Russia
Ghana                            Singapore
Gibraltar                        Slovakia
Greece                           Slovenia
Guadeloupe                       South Africa
Guam                             Spain
Guatemala                        Sri Lanka
Honduras                         Sweden
Hong Kong                        Switzerland
Hungary                          Taiwan
Iceland                          Tanzania
Ireland                          Togo
Israel                           Turkey
Italy                            U. S. A.
Japan                            U.S. Virgin Islands (St. Croix)
Jordan                           Ukraine
Korea, Rep. Of                   United Kingdom
Latvia                           Venezuela

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       13

<PAGE>

                             TABLE 3 TO ATTACHMENT 1

    EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO RESELL CORPORATE
                 INTERNET SERVICE USE TO ITS CORPORATE END USERS

      THIS TABLE OF NODES IS CURRENT AS OF DECEMBER 17, 2002 AND IS SUBJECT TO
CHANGE WITHOUT NOTICE.

Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Belgium
Belize
Bermuda
Brazil
Bulgaria
Burkina Faso
Cameroon
Canada
Cape Verde
Chile
Colombia
Cote d'Ivoire
Croatia
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
Estonia
Finland
France
French Guiana
Germany
Ghana
Gibraltar
Greece
Guadalupe
Guam
Guatemala
Honduras
Hong Kong
Iceland
Indonesia
Ireland
Israel
Italy

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       14

<PAGE>

                             TABLE 3 TO ATTACHMENT 1

    EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO RESELL CORPORATE
                 INTERNET SERVICE USE TO ITS CORPORATE END USERS

      THIS TABLE OF NODES IS CURRENT AS OF DECEMBER 17, 2002 AND IS SUBJECT TO
CHANGE WITHOUT NOTICE.

Japan
Jordan
Kenya
Kuwait
Kyrgyz tan
Latvia
Lebanon
Lithuania
Luxembourg
Macedonia
Malaysia
Mali
Malta
Martinique
Mexico
Moldova. Rep. Of
Monaco
Mongolia
Morocco
Mozambique
Namibia
Netherland Antilles
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Northern Mariana Islands
Norway
Pakistan
Panama
Peru
Philippines
Poland
Portugal
Puerto Rico
Reunion
Romania
Russia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sri Lanka

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       15

<PAGE>

                             TABLE 3 TO ATTACHMENT 1

    EQUANT NODES (BY COUNTRY) WHERE CUSTOMER IS PERMITTED TO RESELL CORPORATE
                 INTERNET SERVICE USE TO ITS CORPORATE END USERS

      THIS TABLE OF NODES IS CURRENT AS OF DECEMBER 17, 2002 AND IS SUBJECT TO
CHANGE WITHOUT NOTICE.

Sweden
Switzerland
Taiwan
Tanzania
Togo
Turkey
U. S. A.
U.S. Virgin Islands (St. Croix)
Uganda
Ukraine
United Kingdom
Uzbekistan
Venezuela
Zambia
Zimbabwe

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       16

<PAGE>

          SCHEDULE 1 TO ATTACHMENT 2 - IP DIAL SERVICE - INTERNET DIAL
                              HOURLY USAGE CHARGES

     AVAILABILITY OF THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO
  CONSTANTLY CHANGING REGULATORY REQUIREMENT. A CHARGE LISTED IN SCHEDULE BELOW
         FOR A PARTICULAR COUNTRY DOES NOT INDICATE AVAILABILITY OF THE
                            SERVICE FOR THAT COUNTRY.

<TABLE>
<CAPTION>
                                                 INTERNET DIAL
                                                  HOURLY USAGE
                   COUNTRY                           CHARGES
                   -------                           -------
<S>                                              <C>
                   Albania                            [ * ]
                   Algeria                            [ * ]
                   Angola                             [ * ]
             Antigua and Barbuda                      [ * ]
                  Argentina                           [ * ]
                   Armenia                            [ * ]
                    Aruba                             [ * ]
                  Australia                           [ * ]
                   Austria                            [ * ]
                 Azerbaijan                           [ * ]
                   Bahamas                            [ * ]
                   Bahrain                            [ * ]
                 Bangladesh                           [ * ]
                  Barbados                            [ * ]
                   Belarus                            [ * ]
                   Belgium                            [ * ]
                   Belize                             [ * ]
                    Benin                             [ * ]
                   Bermuda                            [ * ]
                   Bolivia                            [ * ]
             Bosnia-Herzegovina                       [ * ]
                  Botswana                            [ * ]
                   Brazil                             [ * ]
                  Bulgaria                            [ * ]
                Burkina Faso                          [ * ]
                   Burundi                            [ * ]
                  Cambodia                            [ * ]
                  Cameroon                            [ * ]
                   Canada                             [ * ]
                 Cape Verde                           [ * ]
                  Caribbean                           [ * ]
               Cayman Islands                         [ * ]
                    Chad                              [ * ]
                    Chile                             [ * ]
                    China                             [ * ]
                  Colombia                            [ * ]
               Congo Republic                         [ * ]
                Cook Islands                          [ * ]
                 Costa Rica                           [ * ]
</TABLE>

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       17

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

          SCHEDULE 1 TO ATTACHMENT 2 - IP DIAL SERVICE - INTERNET DIAL
                              HOURLY USAGE CHARGES

     AVAILABILITY OF THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO
  CONSTANTLY CHANGING REGULATORY REQUIREMENT. A CHARGE LISTED IN SCHEDULE BELOW
         FOR A PARTICULAR COUNTRY DOES NOT INDICATE AVAILABILITY OF THE
                            SERVICE FOR THAT COUNTRY.

<TABLE>
<CAPTION>
                                                 INTERNET DIAL
                                                  HOURLY USAGE
                   COUNTRY                           CHARGES
                   -------                           -------
<S>                                              <C>
                   Croatia                            [ * ]
                   Cyprus                             [ * ]
               Czech Republic                         [ * ]
    Democratic Republic Of Congo (Zaire)              [ * ]
                   Denmark                            [ * ]
                  Dominica                            [ * ]
             Dominican Republic                       [ * ]
                   Ecuador                            [ * ]
                    Egypt                             [ * ]
                 El Salvador                          [ * ]
              Equatorial Guinea                       [ * ]
                   Estonia                            [ * ]
                  Ethiopia                            [ * ]
                Fiji Islands                          [ * ]
                   Finland                            [ * ]
                   France                             [ * ]
                French Guiana                         [ * ]
                   Gambia                             [ * ]
                   Georgia                            [ * ]
                   Germany                            [ * ]
                    Ghana                             [ * ]
                  Gibraltar                           [ * ]
                   Greece                             [ * ]
                   Grenada                            [ * ]
                 Guadeloupe                           [ * ]
                    Guam                              [ * ]
                  Guatemala                           [ * ]
                   Guinea                             [ * ]
                Guinea-Bissau                         [ * ]
                   Guyana                             [ * ]
                    Haiti                             [ * ]
                  Honduras                            [ * ]
                  Hong Kong                           [ * ]
                   Hungary                            [ * ]
                   Iceland                            [ * ]
                    India                             [ * ]
                  Indonesia                           [ * ]
                   Ireland                            [ * ]
                   Israel                             [ * ]
</TABLE>

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       18

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

          SCHEDULE 1 TO ATTACHMENT 2 - IP DIAL SERVICE - INTERNET DIAL
                              HOURLY USAGE CHARGES

     AVAILABILITY OF THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO
  CONSTANTLY CHANGING REGULATORY REQUIREMENT. A CHARGE LISTED IN SCHEDULE BELOW
         FOR A PARTICULAR COUNTRY DOES NOT INDICATE AVAILABILITY OF THE
                            SERVICE FOR THAT COUNTRY.

<TABLE>
<CAPTION>
                                                 INTERNET DIAL
                                                  HOURLY USAGE
                   COUNTRY                           CHARGES
                   -------                           -------
<S>                                              <C>
                    Italy                             [ * ]
                 Ivory Coast                          [ * ]
                   Jamaica                            [ * ]
                    Japan                             [ * ]
                   Jordan                             [ * ]
                 Kazakhstan                           [ * ]
                    Kenya                             [ * ]
              Korea Republic of                       [ * ]
                   Kuwait                             [ * ]
               Kyrgyz Republic                        [ * ]
                   Latvia                             [ * ]
                   Lebanon                            [ * ]
                  Lithuania                           [ * ]
                 Luxembourg                           [ * ]
                    Macau                             [ * ]
                 Madagascar                           [ * ]
                  Malaysia                            [ * ]
                    Mali                              [ * ]
                    Malta                             [ * ]
                 Martinique                           [ * ]
                 Mauritania                           [ * ]
                  Mauritius                           [ * ]
                   Mexico                             [ * ]
                   Moldova                            [ * ]
                  Mongolia                            [ * ]
                   Morocco                            [ * ]
                 Mozambique                           [ * ]
                   Namibia                            [ * ]
                    Nepal                             [ * ]
                 Netherlands                          [ * ]
            Netherlands Antilles                      [ * ]
                New Caledonia                         [ * ]
                 New Zealand                          [ * ]
                  Nicaragua                           [ * ]
                    Niger                             [ * ]
                   Nigeria                            [ * ]
                   Norway                             [ * ]
                    Oman                              [ * ]
                  Pakistan                            [ * ]
</TABLE>

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       19

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

          SCHEDULE 1 TO ATTACHMENT 2 - IP DIAL SERVICE - INTERNET DIAL
                              HOURLY USAGE CHARGES

     AVAILABILITY OF THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO
  CONSTANTLY CHANGING REGULATORY REQUIREMENT. A CHARGE LISTED IN SCHEDULE BELOW
         FOR A PARTICULAR COUNTRY DOES NOT INDICATE AVAILABILITY OF THE
                            SERVICE FOR THAT COUNTRY.

<TABLE>
<CAPTION>
                                                  INTERNET DIAL
                                                   HOURLY USAGE
                   COUNTRY                           CHARGES
                   -------                           -------
<S>                                               <C>
                   Panama                             [ * ]
              Papua New Guinea                        [ * ]
                  Paraguay                            [ * ]
                    Peru                              [ * ]
                 Philippines                          [ * ]
                   Poland                             [ * ]
                  Portugal                            [ * ]
                 Puerto Rico                          [ * ]
                    Qatar                             [ * ]
               Reunion Island                         [ * ]
                   Romania                            [ * ]
             Russian Federation                       [ * ]
                   Rwanda                             [ * ]
                Saipan Island                         [ * ]
                Saudi Arabia                          [ * ]
              Senegal Republic                        [ * ]
             Seychelles Islands                       [ * ]
                Sierra Leone                          [ * ]
                  Singapore                           [ * ]
                  Slovakia                            [ * ]
                  Slovenia                            [ * ]
                South Africa                          [ * ]
                    Spain                             [ * ]
                  Sri Lanka                           [ * ]
              St. Kim and Nevis                       [ * ]
                  St. Lucia                           [ * ]
       St. Vincent and the Grenadines                 [ * ]
                   Sweden                             [ * ]
                 Switzerland                          [ * ]
                   Taiwan                             [ * ]
                  Tanzania                            [ * ]
                  Thailand                            [ * ]
                    Togo                              [ * ]
             Trinidad and Tobago                      [ * ]
                   Tunisia                            [ * ]
                   Turkey                             [ * ]
                Turkmenistan                          [ * ]
          Turks and Caicos Islands                    [ * ]
            U. S. Virgin Islands                      [ * ]
</TABLE>

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       20

[ * ] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.
<PAGE>

          SCHEDULE 1 TO ATTACHMENT 2 - IP DIAL SERVICE - INTERNET DIAL
                              HOURLY USAGE CHARGES

     AVAILABILITY OF THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO
  CONSTANTLY CHANGING REGULATORY REQUIREMENT. A CHARGE LISTED IN SCHEDULE BELOW
         FOR A PARTICULAR COUNTRY DOES NOT INDICATE AVAILABILITY OF THE
                            SERVICE FOR THAT COUNTRY.

<TABLE>
<CAPTION>
                                                  INTERNET DIAL
                                                   HOURLY USAGE
                   COUNTRY                           CHARGES
                   -------                           -------
<S>                                               <C>
                   Uganda                             [ * ]
                   Ukraine                            [ * ]
            United Arab Emirates                      [ * ]
               United Kingdom                         [ * ]
                United States                         [ * ]
                   Uruguay                            [ * ]
                 Uzbekistan                           [ * ]
                  Venezuela                           [ * ]
                   Vietnam                            [ * ]
                Western Samoa                         [ * ]
                 Yugoslavia                           [ * ]
                   Zambia                             [ * ]
                  Zimbabwe                            [ * ]
</TABLE>

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       21

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

<PAGE>

              SCHEDULE 2 TO ATTACHMENT 2 -- IP DIAL - PRIVATE DIAL
                              HOURLY USAGE CHARGES

     AVAILABILITY OF THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO
      CONSTANTLY CHANGING REGULATORY REQUIREMENTS. A CHARGE LISTED IN THE
    SCHEDULE BELOW FOR A PARTICULAR COUNTRY DOES NOT INDICATE AVAILABILITY OF
                          THE SERVICE FOR THAT COUNTRY.

<TABLE>
<CAPTION>
GROUP                 1       2      3       4       5      6       7       8      9      10      11      12      13      14
-----------------------------------------------------------------------------------------------------------------------------
<S>                 <C>     <C>    <C>     <C>     <C>    <C>     <C>     <C>    <C>     <C>    <C>     <C>     <C>     <C>
PRICE PER HOUR IN   [ * ]   [ * ]  [ * ]   [ * ]   [ * ]  [ * ]   [ * ]   [ * ]  [ * ]   [ * ]  [ * ]   [ * ]   [ * ]   [ * ]
USD
</TABLE>

                                     [ * ]

<TABLE>
<CAPTION>
          GROUP 1                     GROUP 2        GROUP 3                                  GROUP 4
------------------------------------------------------------------------------------------------------------------
<S>                  <C>              <C>            <C>             <C>               <C>             <C>
Austria              Monaco           Denmark        Czech           Albania           Estonia         Romania
Belgium              Netherlands      Finland        Republic        Armenia           Georgia         Russia
France               Portugal         Norway         Gibraltar       Azerbaijan        Iceland         Slovakia
Germany              Spain            Sweden         Greece          Bosnia-           Kazakhstan      Slovenia
Ireland              Switzerland                     Hungary         Herzegovina       Kyrgyzstan      Ukraine
Italy                UK                              Israel          Bulgaria          Latvia          Uzbekistan
Luxembourg                                           Malta           Croatia           Lithuania       Yugoslavia
                                                     Poland          Cyprus            Macedonia
                                                     Turkey
</TABLE>

<TABLE>
<CAPTION>
      GROUP 5            GROUP 6         GROUP 7        GROUP 8          GROUP 9          GROUP 10        GROUP 11
------------------------------------------------------------------------------------------------------------------
<S>                  <C>              <C>            <C>             <C>               <C>             <C>
USA                  Mexico           Australia      Malaysia        Guam              Bangladesh      Algeria
                     Puerto Rico      Hong Kong      New             Indonesia         China           Egypt
                                      Japan          Zealand         Philippines       Sri Lanka       Kenya
                                      Singapore      South Korea     Thailand                          South Africa
                                      Taiwan                         India
</TABLE>

<TABLE>
<CAPTION>
              GROUP 12                          GROUP 13                         GROUP 14                   ROW
------------------------------------------------------------------------------------------------------------------
<S>                  <C>              <C>            <C>             <C>               <C>             <C>
Bahrain              Oman             Argentina      El Salvador     Bahamas           Panama          Rest of
Kuwait               Pakistan         Bolivia        Guatemala       Dominican         Paraguay        World
Pakistan             UAE              Brazil         Honduras        Republic          Virgin
Lebanon                               Chile          Nicaragua       Haiti             Islands (US)
                                      Colombia       Peru            Netherland
                                      Costa Rica     Venezuela       Antilles
                                      Ecuador
</TABLE>

               iPASS/EQUANT CONFIDENTIAL - AMENDMENT NO. 8 - FINAL
                                       22

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.<PAGE>

                                                                   Exhibit 10.17

CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH
THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.

                                         AGREEMENT NUMBER: _____________________

                                 [UUNET LOGO]
                               A WORLDCOM COMPANY

                         INTERNET SERVICE AGREEMENT(1)

This Internet Service Agreement ("Agreement") is made by and between iPass, Inc.
("Customer"), whose principal place of business is at 3800 Bridge Parkway,
Redwood Shores, CA 94065 and UUNET Technologies, Inc., a Delaware corporation
("UUNET"), as of the date of Customers signature below ("Effective Date").

1.       DEFINITIONS.

         1.1      "Affiliate" shall mean an entity controlled by, controlling,
                  or under common control with a party.

         1.2      "Customer Equipment" shall mean hardware, software, equipment,
                  systems, cabling and facilities provided by Customer to a
                  UUNET provisioning Entity and used (alone or in conjunction
                  with Service Equipment) in connection with a Service, all
                  rights to which shall remain with Customer.

         1.3      "Network" shall mean those points of presence, network hubs,
                  and host computers owned or operated by UUNET or a UUNET
                  Provisioning Entity.

         1.4      "Service" shall mean the service identified on a Service Order
                  and any related Service Equipment, support or consulting
                  provided hereunder.

         1.5      "Service Effective Date" in relation to a particular Service
                  shall have the meaning set forth in the relevant Service
                  Order.

         1.6      "Service Equipment" shall mean the hardware, software,
                  equipment, systems, cabling, and facilities provided by a
                  UUNET Provisioning Entity to Customer for use in connection
                  with a Service, all rights to which shall remain with UUNET.
                  Service Equipment shall not include the Network or any item
                  that is the subject of a separate contract between a UUNET
                  Provisioning Entity and Customer.

         1.7      "Service Order" shall mean a document describing a Service to
                  be provided by a UUNET Provisioning Entity.

         1.8      "Service Term" shall mean in relation to a particular Service
                  the term set forth in the relevant Service Order, such term to
                  commence upon the Service Effective Date.

         1.9      "UUNET Provisioning Entity" shall mean the entity providing a
                  Service to Customer or its Affiliates, and may include UUNET,
                  any UUNET Affiliate, or a subcontractor.

2.       UUNET RESPONSIBILITIES. To order a Service, Customer or its Affiliate
         may sign a Service Order and submit it to UUNET's designated point of
         contact. The signed Service Order shall constitute the binding
         commitment of Customer to purchase the Service described in the Service
         Order on the terms set forth in this Agreement and the applicable
         Service Order. In the event of any inconsistency between a Service
         Order and this Agreement, the Service Order shall take precedence.
         Unless expressly stated otherwise in a Service Order, activation of a
         particular Service shah constitute UUNET's acceptance of the relevant
         Service Order. UUNET reserves the right to modify any Service from time
         to time; provided that Customer may terminate a Service without penalty
         in the thirty (30) days following implementation of any change to a
         Service that has a material adverse affect on the functionality of that
         Service if UUNET fails to correct the adverse effect in the 10 days
         following Customers written notification to UUNET of such effect. UUNET
         Provisioning Entities may perform some or all of UUNET's duties and/or
         obligations hereunder. UUNET will remain responsible for such duties
         and obligations and any breach by any UUNET Provisioning Entity of its
         obligations shall be deemed a breach by UUNET. UUNET reserves the right
         to reject any Service Order submitted hereunder for any business or
         technical reason, including without limitation due to UUNET's
         obligations under applicable laws, regulations, directives,
         governmental authority or orders, or third party contacts. Customer
         agrees that this Agreement between Customer and UUNET shall not
         constitute a solicitation by UUNET of any Customer Affiliate.

3.       CUSTOMER RESPONSIBILITIES. Customer will provide the applicable UUNET
         Provisioning Entity with such access to Customer Equipment and such
         technical and administrative assistance as the applicable UUNET
         Provisioning Entity reasonably requires for the installation and
         maintenance of any Service and the performance of UUNET's obligations
         hereunder. Customer shall (a) maintain the Service Equipment in
         accordance with the reasonable instructions of the applicable UUNET
         Provisioning Entity as may be given from time to time; (b) not modify,
         relocate, or in any way interfere with the Service Equipment and (c)
         not cause the service Equipment to be repaired, serviced, or otherwise
         accessed except by an authorized representative of the applicable UUNET
         Provisioning Entity. Customer shall be liable for any and all damage to
         Service Equipment (excluding normal wear and tear) caused by the
         negligence or willful misconduct of Customer, or Customer's material
         breach of the terms of this Agreement or the malfunction or failure of
         any Customer Equipment. Any Customer Affiliate submitting a Service
         Order hereunder shall be bound by Customer's obligations and
         responsibilities set forth in this Agreement.

4.       The full effectiveness of each Service provided by a UUNET Provisioning
         Entity will be contingent upon the completion of technical testing to
         the mutual and reasonable satisfaction of both parties during the
         thirty-day period after the Service Effective Date. If either party
         shall reasonably declare the testing results to be unsatisfactory at
         the conclusion of such thirty-day period, the parties shall have
         another five days to correct the problem. If such correction is not
         completed by the end of such five-day period to the mutual and
         reasonable satisfaction of the parties, either party may terminate the
         applicable Service Order with no further liability to either party.
         Unless written notice of technical deficiencies is provided during the
         foregoing testing or correction periods, acceptance of technical
         testing shall be presumed, and the applicable Service Order shall
         remain in effect.

5.       LIMITED WARRANTY. UUNET warrants that (a) each Service will conform in
         all material respects to the service levels and specifications set
         forth In the applicable Service Order, (b) it owns or has sufficient
         right and license to sell each Service to Customer hereunder and that
         the use, sale, offer for sale and importation of any such Service, or
         the distribution of such Service, does not infringe upon or
         misappropriate the intellectual property rights or other proprietary
         rights of any third party; (c) all services shall be performed in a
         professional and workmanlike manner in accordance with the generally
         accepted practices and professional standards used by internationally
         recognized organizations performing services similar to the Services;
         and (d) all Services shall be performed in strict compliance with any
         and all applicable federal, state or commonwealth, county, and local,
         including those of any foreign country, laws and ordinances and all
         lawful orders, decrees, rules, regulations, codes and other
         requirements issued thereunder in its performance of obligations under
         this Agreement. Customer's sole and exclusive remedy for any failure to
         comply with this Section shall be to terminate the non-complying
         Service upon thirty (30) days prior

------------------
(1) For Customers resident in Quebec, France and other francophone
Jurisdictions: Customer and UUNET have expressly requested that the Agreement
and all documents and notices be drafted in the English language. Le client et
UUNET ont demande expressement que la presente entente et tous les document et
avis connexes soient rediges on anglais.

                                       1.

<PAGE>

         written notice to UUNET. EXCEPT FOR THIS EXPRESS LIMITED WARRANTY,
         UUNET MAKES NO WARRANTY EXPRESS OR IMPLIED WITH RESPECT TO ANY SERVICE
         AND UUNET EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT
         LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
         PURPOSE.

6.       CONTENT DISCLAIMER. UUNET exercises no control over and accepts no
         responsibility for the content of the information passing through the
         Network, Service Equipment or a Service. UUNET specifically denies any
         responsibility for the accuracy or quality of information obtained
         through to Network Service Equipment, or a Service. Use of any
         information obtained via the Network, Service Equipment, or a Service
         is at Customers own risk.

7.       ACCEPTABLE USE. The Network, Service Equipment and any Service shall be
         used only for lawful purposes. For its convenience, Customer may
         maintain its own authorized use policy, applicable to its end users,
         which shall be substantially similar to the then-current UUNET
         Acceptable Use Policy ("Policy"); provided that use of the Network,
         Service Equipment, or any Service must comply with the Policy for the
         country in which the applicable UUNET Provisioning Entity is located
         (and in the event no Policy exists for that country, the U.S. Policy
         shall apply). The applicable Policy shall be available at to following
         URL: www.uu.net/terms. Customer acknowledges that prior to using a
         Service it will obtain, read and understand the applicable Policy.
         UUNET reserves it's right to change the Policy from time to time,
         effective upon posting of the revised Policy at the URL or other notice
         to Customer. UUNET reserves the right to suspend the Service or
         terminate this Agreement effective upon five (5) business days written
         notice for a violation of the Policy if such violation is not cured
         within such five (5) day period, provided that any and all Services may
         be suspended without notice (a) in response to a court or government
         demand, or (b) if UUNET determines the integrity or normal operation of
         the Network is in imminent risk. Immediately upon receiving notice or
         otherwise learning of a violation of the Policy, Customer shall, in
         full and complete cooperation with UUNET, take all necessary steps to
         remedy such violation and shall implement preventive measures to
         preclude future violations. Customer agrees to indemnify and hold
         harmless UUNET and any applicable UUNET Provisioning Entity from any
         losses, damages, costs or expenses resulting from any third party claim
         or allegation Claim arising out of or relating to use of the Network,
         Service Equipment or a Service, including any Claim which, if true,
         would constitute a violation of the Policy, provided that each party
         shall promptly notify each other of any such Claim.

8.       FEES. Customer shall pay the fees for each Service as specified in each
         Service Order. UUNET reserves the right to charge the price to be
         charged for a Service upon at least 60 days' written notice given not
         earlier than 90 days prior to completion of such Service Term. In the
         event of a price increase, Customer shall have the right to terminate a
         Service Order without penalty or early termination fees, provided
         Customer provides written notice to UUNET within 60 days of receiving
         UUNET's notice of a price increase.

9.       PAYMENT. Charges and fees for each Service and the currency in which
         payment should be made shall be set forth in each Service Order.
         Start-up Charges shall be invoiced upon UUNET's acceptance of the
         Service Order. Billing of Monthly Fees for a Service will commence as
         of the Service Effective Date. Monthly Fees shall be invoiced monthly
         in advance unless provided otherwise in the Service Order. Usage-based
         fees shall be invoiced monthly in arrears unless provided otherwise in
         the Service Order. Invoices shall be sent to Customer or the Customer
         Affiliate signing the Service Order. Customer shall be responsible for
         the obligations of each of its Affiliates under this Agreement and each
         Service Order. Payment is due thirty (30) days after the date of
         accurate invoice. Undisputed amounts unpaid thirty (30) days after date
         of accurate invoice are subject to an interest charge on the
         outstanding balance equal to this lesser of 1% per month (12% per
         annum) or the maximum rate permitted by law. It undisputed amounts
         remain unpaid 60 days after the date of invoice, Services may be
         suspended or this Agreement may be terminated.

10.      TAXES. All prices for Services provided hereunder are exclusive of
         taxes. Customer agrees to pay any taxes which UUNET or the UUNET
         Provisioning Entity are required to collect or pay in connection with
         any Service provided under this Agreement, including VAT, sales tax, or
         similar government imposed charges, but excluding taxes on the net
         income or gross receipts of UUNET and the applicable UUNET Provisioning
         Entity. Any such taxes owed by Customer will be itemized on UUNET
         invoices, and paid in accordance with Section 9 (Payment).

11.      TERM. The term of this Agreement will commence upon the Effective Date
         and will terminate upon expiration of the last Service Term under any
         Service Order. If Customer terminates a Service prior to completion of
         the Service Term set forth in the applicable Service Order for any
         reason other than UUNET breach. Customer shall pay UUNET a termination
         charge (which Customer hereby acknowledges as liquidated damages
         reflecting a reasonable measure of actual damages and not a penalty)
         equal to 25% of the fees that would have been paid by Customer to UUNET
         had the Service been provided for the duration of the Service Term
         (based on the Minimum Revenue Commitments set forth in Exhibit B or the
         applicable service order form), in addition to the termination charges
         (if any) incurred in connection with cancellation of the telephone
         company circuits or services provided in connection with the Service.
         Either party may terminate a particular Service upon at least 60 days'
         written notice given not earlier than 60 days prior to completion of
         the relevant Service Term. UUNET reserves the right to change the price
         to be charged for a Service, upon at least 60 days' written notice
         given not earlier than 90 days prior to completion of such Service
         Term.

12.      EFFECTS OF TERMINATION; SURVIVAL. Upon termination or expiration of
         this Agreement, all licenses granted hereunder will immediately
         terminate. When this Agreement expires or is terminated, the provisions
         of Sections 1 (Definitions), 5 (Limited Warranty), 12 (Effects of
         Termination), 13 (Limitation of Damages), 14 (Confidentiality), 22
         (Governing Law), and 23 (Entire Agreement) will survive and continue to
         bind the parties.

13.      LIMITATION OF DAMAGES. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY
         CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, INTERRUPTION OF BUSINESS,
         LOST PROFITS, OR LOST DATA) OR ANY INDIRECT, SPECIAL, PUNITIVE, OR
         INCIDENTAL DAMAGES OF ANY KIND, EVEN IF SUCH PARTY HAS BEEN ADVISED OF
         THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR CLAIMS (A) OF DAMAGES TO
         PROPERTY, (B) BASED ON GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR (C)
         FOR PAYMENT FOR SERVICES UNDER THIS AGREEMENT, IN NO EVENT SHALL EITHER
         PARTY'S AGGREGATE LIABILITY IN CONNECTION WITH THIS AGREEMENT FOR ALL
         CLAIMS (WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE) EXCEED THE
         LESSER OF US$50,000 OR THE AMOUNTS PAID TO UUNET FOR THE SERVICE GIVING
         RISE TO A CLAIM IN THE TWELVE MONTHS PRECEDING THE DATE OF SUCH CLAIM.

14.      CONFIDENTIALITY. The existence and terms of this Agreement shall be
         held confidential by each party, as shall each party's confidential or
         proprietary information ("Confidential Information"). Confidential
         Information shall mean all information (in whatever format) designated
         as such by either party including without limitation the Licensed
         Software, the existence and terms of this Agreement, the prices set
         forth in any Service Order, any non-public data provided to Customer or
         Customer Affiliates regarding performance of the Network, Service
         Equipment, or Service and information which relates to the business,
         affairs, customers, products, developments, trade secrets, know-how and
         personnel of either party and any information which may reasonably
         regarded as confidential information. The prices set forth in any
         Service Order and any non-public data provided to, Customer or Customer
         Affiliates regarding performance of the Network, Service Equipment or
         Service shall be deemed UUNET Confidential Information. Neither party
         shall disclose the other party's Confidential Information to third
         parties without the other party's written consent except as permitted
         pursuant to this Section. Customer's Information that is not generally
         available to third parties without restriction, including the content
         of Customer's non-public email traffic, operations procedures, and
         technical information, shall be deemed Customer's Confidential
         Information; provided that the foregoing shall not be construed as
         preventing UUNET from transmitting Information to

                                       2.
<PAGE>

         Customer-designated recipients, other Internet service providers, and
         other similarly situated parties in the normal course of UUNET's
         provision of services pursuant to this Agreement. The foregoing shall
         not be construed as a guarantee by UUNET that Customers Confidential
         Information shall be free from interference or interception by third
         parties during transmission over the Internet. Confidential Information
         shall not include any information that (a) was previously known to the
         receiving party free of any obligation to keep it confidential; (b) is
         or becomes publicly available by means other than unauthorized
         disclosure; (c) is developed by or on behalf of the receiving party
         independent of any Confidential Information furnished under this
         Agreement or (d) is received from a third party whose disclosure does
         not violate any confidentiality obligation. Each party shall
         disseminate the other party's Confidential Information only to its
         Affiliates, employees, representatives, subcontractors, and advisors
         agreeing to be bound by the requirements of this Section, and only on a
         need-to-know basis. Each party shall use such Confidential Information
         only for the purpose of performing its obligations hereunder. To the
         extent a party is required by applicable law, regulation, government
         agency or court order, subpoena, discovery request, or investigative
         demand to disclose the existence or terms of this Agreement or the
         other party's Confidential Information, such party shall use its
         reasonable efforts to minimize such disclosure, to obtain an assurance
         that the recipient shall accord confidential treatment to such
         Confidential Information, and (to the extent permitted by applicable
         law) to notify the other party contemporaneously of such disclosure.
         This Section shall survive for 2 years after any termination or
         expiration of this Agreement, unless a longer period is required by
         applicable law. The receiving party will return to the disclosing party
         or destroy all Confidential Information of the disclosing party in the
         receiving party's possession or control and permanently erase all
         current electronic copies of such Confidential Information promptly
         upon the written request of the disclosing party or the expiration or
         termination of this Agreement, whichever comes first. At the disclosing
         party's request the receiving party will certify in writing signed by
         an officer of the receiving party that it has fully complied with its
         obligations under this Section.

15.      NO PUBLICITY. Neither party may use the other party's name, trademarks,
         tradenames, or other proprietary identifying symbols, or issue any
         press release or public statement relating to this Agreement or the
         other party, without the prior written permission of an authorized
         representative of the other party.

16.      DATA PROTECTION.

         16.1     By entering into this Agreement Customer acknowledges that
                  information regarding Customer, its employees, customers, or
                  any user of the Services or Network provided to or otherwise
                  obtained by UUNET in connection with this Agreement ("Data")
                  may be processed by: (i) UUNET, UUNET Provisioning Entities,
                  and UUNET agents both within and outside Europe and outside
                  the country(ies) where Data are obtained in connection with
                  processing Customer's order, and the delivery, installation,
                  support, and maintenance of the Services; (ii) UUNET and UUNET
                  Affiliates to incorporate Data into global database(s) of all
                  UUNET and UUNET Affiliate customer information, accessible
                  from any part of the world via web technology (or such other
                  appropriate technology) to assist UUNET and UUNET Affiliates
                  in providing better or complementary or ancillary products and
                  services to UUNET and its affiliates' customers.

         16.2     Customer represents that it has obtained informed and express
                  consent to the processing of Data as set forth herein from its
                  employees, customers, and any users of the Services or
                  Network. Customer acknowledges that as between Customer and
                  UUNET, Customer is responsible for obtaining any such required
                  consents.

         16.3     Customer represents and warrants that to the extent Data are
                  processed by Customer on behalf of UUNET, Customer shall (i)
                  comply with the provisions of applicable data protection law,
                  (ii) have in place adequate technical and organizational
                  security measures to ensure the confidentiality of such Data
                  and such processing, and (iii) act only in accordance with the
                  Service procedures or written instructions of UUNET. In the
                  event of any breach of this Section 13.3, UUNET's sole and
                  exclusive remedy under this Agreement shall be to require the
                  suspension of such Data processing activities and to suspend
                  the provision of any Service to which such Data relates.

17.      DOMAIN NAMES AND INTERNET PROTOCOL NUMBERS. Customer warrants that any
         domain name registered or administered on its behalf will not violate
         the trademark or other intellectual property rights of any third party
         and that Customer will comply with the rules and procedures of the
         applicable domain name registries, registrars, or other authorities.
         Customer irrevocably waives any claims against UUNET and the applicable
         UUNET Provisioning Entity that may arise from the acts or omissions of
         domain name registries, registrars or other authorities. Any Internet
         Protocol numbers ("IP Numbers") assigned to Customer by a UUNET
         Provisioning Entity in connection with a Service shall be used only in
         connection with that Service. In the event Customer discontinues use of
         a Service for any reason, or this Agreement expires or is terminated
         for any reason. Customer's right to use the IP Numbers shall terminate
         and the IP Numbers shall immediately be returned to UUNET. UUNET
         reserves the right to suspend the applicable Service or terminate this
         Agreement upon written notice for any violation of this Section.

18.      EXPORT. Customer acknowledges that the export, import, and use of
         certain hardware, software, and technical data provided hereunder is
         regulated by the United States and other governments and agrees to
         comply with all applicable laws and regulations, including the U.S.
         Export Administration Act, the regulations implemented thereunder by
         the U.S. Department of Commerce, and any other applicable laws or
         regulations. Customer represents and warrants that Customer is not
         subject to any government order suspending, revoking or denying export
         or import privileges.

19.      ASSIGNMENT. This Agreement may not be assigned by either party without
         the prior written consent of the other party, which shall not be
         unreasonably conditioned, delayed, or withheld; except that either
         party may assign any and all of its rights and obligations hereunder
         pursuant to any sale or transfer of all or substantially all the assets
         of the assigning party, or pursuant to any financing, merger, or
         reorganization of the assigning party, and UUNET may assign this
         Agreement at any time to a UUNET Affiliate upon written notice to
         Customer. Any attempt by either party to assign or transfer any of its
         rights or obligations under this Agreement in violation of this
         provision shall be null and void. All terms and conditions of this
         Agreement are binding on any of the successors or assigns of the
         Parties.

20.      FORCE MAJEURE. Neither party shall be liable for any delay or failure
         in performance due to reasons of Force Majeure, which shall include
         acts of God, earthquake, fire, riots, war, epidemics, changes in law or
         regulation, action by government or other competent authority, or other
         causes that are beyond its reasonable control. If a Force Majeure event
         continues for a period exceeding 10 business days, Customer may
         terminate this Agreement without payment of early termination charges
         upon seven (7) days prior written notice to UUNET delivered within 12
         business days of the commencement of the Force Majeure event.

21.      SEVERABILITY; SURVIVAL; WAIVER. If any term of this Agreement, or the
         application of such term to any person or circumstance, shall be held
         invalid, the remainder of this Agreement, or the application of such
         term to persons or circumstances other than those to which it is held
         invalid, shall not be affected thereby. The parties agree that in such
         circumstances the parties shall agree in good faith to replace the
         invalidated term with a similar term that reflects to the maximum
         extent possible the meaning of the invalidated term. All provisions of
         this Agreement that, by their nature, should survive the termination or
         expiration of this Agreement shall survive the termination or
         expiration of this Agreement. No failure on the part of either party to
         exercise, and no delay in exercising, any right or remedy hereunder
         shall operate as a waiver thereof nor shall any single or partial
         exercise of any right or remedy hereunder preclude any other or further
         exercise thereof or the exercise of any other right or remedy granted
         herein.

                                       3.
<PAGE>

22.      GOVERNING LAW AND DISPUTE RESOLUTION. The formation, execution,
         validity, and interpretation of this Agreement shall be governed by the
         laws of the State of New York, excluding its conflict of laws
         principles.

23.      ENTIRE AGREEMENT. This Agreement including each Service Order accepted
         by UUNET, sets forth the entire and exclusive agreement between the
         parties, superseding all prior or contemporaneous representations,
         agreements or understandings concerning the subject matter addressed
         herein.

           iPass
         ----------------------------------------
         Customer

           /s/ Ronald Calandra
         ----------------------------------------
         Customer Authorized Signature

           Ronald Calandra
         ----------------------------------------
         Printed Name

           V.P. Operations
         ----------------------------------------
         Title

           4/25/01
         ----------------------------------------
         Date

         For and on behalf of The Public IP Exchange Ltd (UUNET)

           /s/ Paul A. Stanton
         ----------------------------------------
         Signature

           Paul A. Stanton
         ----------------------------------------
         Name

           Country Director
         ----------------------------------------
         Title

           21-05-01
         ----------------------------------------
         Date

                                       4.
<PAGE>

                            SECOND AMENDED & RESTATED
                               SERVICE ORDER FORM
                                VIP DIAL SERVICE

                                   BACKGROUND

This Second Amended and Restated Service Order Form, VIP Dial Service ("A&R
SOF") replaces the first Amended and Restated Service Order Form, VIP Dial
Service dated May 24, 2002 between iPass Inc., a Delaware corporation with
offices at 3800 Bridge Parkway, Redwood Shores, CA 94065 ("Customer"), and UUNET
Technologies, Inc., a Delaware corporation with offices at 22001 Loudoun County
Parkway, Ashburn, VA 20147 ("UUNET").

UUNET and Customer are parties to an agreement for dial-up Internet access
service documented by an Internet Service Agreement dated April 25, 2001 (the
"ISA"), which states the general terms and conditions applying to the ISA, and
the Amended and Restated Services Order Form VIP Dial Service dated May 24,
2002.

This A&R SOF consists of three parts. Part I sets out the terms that apply to
dial-up access service over both regular and toll-free telephone numbers. Part
II sets out the terms that apply only to the service provided over regular
(i.e., not toll-free) telephone numbers. Part III sets out the terms that apply
only to service provided over the toll-free telephone numbers.

This A&R SOF does not assume the first Amended and Restated Service Order Form
VIP Dial Service or ISA, as the term "assumption" is used under federal
bankruptcy laws and codes.

                                    AGREEMENT

This A&R SOF is submitted pursuant to the Internet Services Agreement dated
April 25, 2001, also referred to herein as the "ISA"), sets forth the terms and
conditions for the provision of wholesale dial-up service by UUNET, a WorldCom
company whose services are allocated to the MCI operating unit of WorldCom,
Inc., specifically as MCI Internet Wholesale to Customer. Words and phrases
defined in that Internet Services Agreement have the same meaning in this
Amended and Restated Service Order. This Amendment is effective when signed by
both parties and on that date, it replaces and terminates the 5/24/02 Amended
and Restated Service Order Form.

                                     PART I
                          GENERAL TERMS FOR VIP SERVICE

1.       APPLICATION OF PART I TERMS. The terms in this Part I apply to all VIP
         Service provided by UUNET to Customer under this Amendment.

2.       DESCRIPTION OF SERVICE. Under this Service Order, Customer will
         purchase and resell services for the interconnection of Customer's
         employees and customers ("End Users") with the Internet ("VIP
         Service"). UUNET's relationship under this ISA and Amendment is solely
         with Customer and not with any End Users. Customer is responsible for
         all End User pricing, RADIUS authentication, technical support, billing
         and collections. UUNET will provide Customer's designated points of
         contact with a telephone number for 24x7x365 technical support for the
         VIP Service. Support is provided in the English language only and may
         involve a long distance telephone call charge that will be borne by
         Customer. UUNET also will provide Customer with a direct number and
         e-mail address at the UUNET Network Operations Center ("NOC") in the UK
         to report problems relating to network integrity and performance. All
         UUNET telephone numbers, e-mail addresses and other contact information
         provided to Customer are to be used only by Customer and may not be
         released to End Users. Customer will provide UUNET with access to its
         personnel on a 24x7x365 basis as necessary for problem resolution. In
         addition, UUNET will provide Customer with a

                                       1.
<PAGE>

         username and password to access the following URL
         http://www.channel,uu.net/vip/html/customer/reseller/reseller.html
         ("Customer Web Partition"). The Customer Web Partition will give
         Customer access to information such as daily usage reports, Tier I and
         Tier 2 POP lists, online trouble ticketing, and contact information for
         the UUNET account team assigned to Customer. No e-mail or news feeds
         are provided under this Amendment.

3.       TECHNICAL REQUIREMENTS. For the duration of this Amendment, Customer
         will maintain dedicated Internet connectivity service to UUNET,
         purchased from UUNET, of at least T1 bandwidth to be used exclusively
         for RADIUS authentication of End Users. Customer will provide, maintain
         and operate the RADIUS server in a secure environment and following
         appropriate practices to ensure that the Server is available for and
         accurately performs End User authentication, as required by Customer.
         In particular, Customer will equip and operate the RADIUS server with
         software protocols that are fully compatible with UUNET's network
         facilities. UUNET represents that any change in the software protocols
         required of Customer will apply generally to customers using the same
         network facilities and not solely to Customer. Customer also will use
         appropriate software, procedures and safeguards to ensure that only
         accurate routing information is transmitted from Customer's RADIUS
         server to UUNET network facilities, and will remedy immediately any
         problems resulting in transmission of incorrect routing information
         where Customer is made aware or ought in all the circumstances to be
         aware of such problems. In addition, Customer agrees to assign each End
         User a unique identifier (e.g., an identification number) for billing
         purposes, the structure of which must be approved by UUNET.

4.       FORECASTS. Customer recognizes UUNET's reliance upon the reasonable
         accuracy of usage forecasts for network expansion and engineering.
         During the first week of each third calendar month during the Service
         Term Customer will provide UUNET with its best forecast of users and
         hours for the next six months. Customer also will provide UUNET with
         advance notice (as soon as it is available) of any expected increase to
         the future load on any UUNET network facility, particularly with
         respect to expected loads in particular geographical locations and
         POPS.

5.       TERM. The term of this Amendment ends July 31, 2004 ("Service Term").
         At the completion of the Service Term, it will automatically be
         extended each month for an additional month, unless either party has
         delivered to the other a written notice of termination with at least 60
         days advance notice.

6.       USE OF LOGO. Customer may request to use the "Powered by MCI" logo (or
         whatever other logo is established by UUNET for similar purposes)
         solely to identify UUNET as the source of the VIP Service in connection
         with Customers sales and marketing activities to End Users. UUNET may
         grant Customers request at its sole discretion. Customer's use of any
         such logo will be in strict compliance with the instructions or
         guidelines provided by UUNET. Customer's right to use that logo may be
         revoked by UUNET at any time. Customer's breach of this Section is a
         material breach of this Amendment constituting cause for termination.

7.       RELATIONSHIP OF PARTIES. No agency, partnership, joint venture or
         employment is created because of the ISA and Amendment. Neither party
         is authorized to bind the other in any respect whatsoever.

8.       INTERNET PROTOCOL NUMBERS. An Internet Protocol number ("IP Number") is
         assigned by UUNET Internet Wholesale to each End User using the VIP
         Service, for use by that End User only, to connect to the Internet
         during that dial-up session only, no other use of an IP Number is
         permitted. Neither the Customer nor the End User has any other interest
         in or right to the IP Numbers. UUNET may terminate an End User's use of
         an IP Number, at its sole discretion, at any time.

9.       END USER TERMS AND CONDITIONS. For its convenience Customer may
         maintain its own authorized use policy, applicable to all end users of
         the Service ("End Users"), which shall be substantially similar to the
         then current UUNET Acceptable Use Policy ("Policy"); provided

                                       2.
<PAGE>

         that use of the Network, Service Equipment, or any Service must comply
         with the Policy for the country in which the applicable UUNET
         Provisioning Entity is located (and in the event no Policy exists for
         that country, the U.S. Policy shall apply). Customer shall act
         immediately to remedy any violation of the Policy. UUNET reserves the
         right in the event of any violation of the Policy, or where UUNET
         reasonably believes a violation of the policy is imminent, to suspend
         the Services to Customer. In such case, UUNET shall immediately notify
         Customer of such suspension and provide Customer an opportunity to
         investigate and report upon such violation. If Customer is unable to
         remedy such violation, or threat of violation, to UUNET's reasonable
         satisfaction, UUNET may terminate the Amendment. Customer shall not be
         responsible for any Minimum Annual Fee that may become due subsequent
         to termination of the Amendment pursuant to this Section 9.

10.      INVOICING. Within 30 days of the end of each calendar month, UUNET
         shall invoice customer for services used during the preceding month.
         The parties agree to enter into good faith discussions to establish,
         when commercially reasonable, the goal of billing the customer from
         each individual country where services was provided. Customer is not
         responsible for payment on any invoice that has not been submitted to
         Customer within 90 days of the end of any calendar month. Where billing
         has not migrated to in-country local currency, charges will be
         converted to and invoiced in U.S. dollars, using the currency
         calculator at: http://www.bloomberg.com/markets/currency/currcalc.html.

11.      BILLING DISPUTE. If Customer reasonably disputes an invoiced amount
         Customer may withhold such amount from Customers payment or submit a
         claim to UUNET if (i) Customer provides to UUNET, within thirty (30)
         days after the date of invoice, written notice of the dispute, of the
         disputed amounts and of the reason for such dispute; and (ii) Customer
         pays all invoiced amounts not subject to such dispute by the due date.
         Customer may submit customer's own accounting records to support
         Customers dispute. The parties will cause authorized representatives to
         meet within fifteen (15) days after Customers notice of dispute to
         negotiate in good faith to resolve the dispute. If such representatives
         have not resolved the dispute within five (5) days after their first
         meeting, the parties will cause their authorized senior-management
         level executives to meet within fifteen (15) days to negotiate in good
         faith to resolve the dispute. If such senior-management level
         executives have not resolved the dispute within ten (10) days after
         their first meeting, the parties will either decide mutually to
         continue negotiations or, if either party does not desire to continue
         negotiations, each party may exercise its available remedies with
         respect to the disputed amounts. To the extent that a dispute
         resolution requires payment of disputed amounts, Customer shall pay
         such disputed amounts promptly after the dispute is resolved. For
         purposes of clarification, the pre-session time associated with each
         toll-free call (i.e., the time spent attempting to connect) is billable
         to Customer and may not form the basis of any billing dispute.

                                     PART II
                  REGULAR DIAL ACCESS SERVICE TERMS AND PRICING

12.      APPLICATION OF PART II TERMS. The terms in this Part II apply to all
         VIP Service provided by UUNET to Customer in the countries indicated in
         Table 1 below except for VIP Service provided via Toll-Free POPs as
         defined in Part III below.

                                       3.
<PAGE>

13.      PRICING.

         13.1 Hourly Rates. Customer will be charged monthly for each hour or
         part thereof of Standard Usage (defined below) as indicated in Table I
         below, based on (a) the country in which the relevant point of presence
         ("POP") used relates and (b) the total number of hours of Usage under
         this Part II in that country in that month. "Standard Usage" means the
         total amount of time that End Users are successfully connected to the
         Internet via UUNET-provided POPS (other than Toll-Free POPs) for the
         countries in Table 1 below. UUNET's data and records (including, at
         UUNET's discretion, data it receives from its suppliers) shall be the
         basis for all Standard Usage calculations as well as the determination
         of the country to which any POP (and its related telephone numbers)
         relates. To the extent that pricing is not provided below, UUNET's list
         prices apply. In locations where UUNET offers two-channel connectivity,
         one hour of use on two channels will be billed as two hours of use. All
         charges are cumulative.

                                    TABLE 1:
                           RATE PER HOUR IN US DOLLARS
                        BASED ON HOURS OF USAGE IN MONTH

<TABLE>
<CAPTION>
------------------------------------------------------------------------------------------
Country               0-10,000       10,000-50,000      50,000-100,000       Revenue Share
------------------------------------------------------------------------------------------
<S>                   <C>            <C>                <C>                  <C>
Austria                [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Belgium                [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Denmark                [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Finland                [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
France                 [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Germany                [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Ireland                [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Italy                  [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Luxembourg             [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Netherlands            [ * ]             [ * ]              [ * ]                [ * ]%
------------------------------------------------------------------------------------------
Norway                 [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Spain                  [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Sweden                 [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
Switzerland            [ * ]             [ * ]              [ * ]                  -
------------------------------------------------------------------------------------------
United Kingdom         [ * ]             [ * ]              [ * ]                [ * ]%
------------------------------------------------------------------------------------------
</TABLE>

                                     TABLE 2
           INTERCONNECTION REVENUE RATES BASED ON TIME-OF-DAY OF USAGE

UK

<TABLE>
<CAPTION>
------------------------------------------------------------------------------------------------------
                                                        INTERCONNECT REVENUE PER MINUTE (L) STARTING
DIAL PERIOD (GMT)                                                      DECEMBER 1, 2001
------------------------------------------------------------------------------------------------------
<S>                                                 <C>
Peak Time (Monday to Friday 08:00 to 18:00)                                  [ * ]
------------------------------------------------------------------------------------------------------
Off-Peak (Monday to Friday, 00:00
to 08:00, and 18:00 to 24:00)                                                [ * ]
------------------------------------------------------------------------------------------------------
Weekends (Saturday, Sunday, 00:00 to 24:00)                                  [ * ]
------------------------------------------------------------------------------------------------------
</TABLE>

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       4.

<PAGE>

Netherlands

<TABLE>
<CAPTION>
-------------------------------------------------------------------------------------------------------
                           Call set-up Euros                                 Conveyance
-------------------------------------------------------------------------------------------------------
                                                                                            Sat., Sun &
                                              Sat., Sun          Peak         Off-peak          Eve.
                   Peak        Off-Peak          Eve.          Euro/min.      Euro/min.       Euro/min.
-------------------------------------------------------------------------------------------------------
<S>                <C>         <C>          <C>                <C>            <C>           <C>
BIBA-              [ * ]         [ * ]          [ * ]           [ * ]           [ * ]          [ * ]
-------------------------------------------------------------------------------------------------------
</TABLE>

         For purposes of this Part II, "Interconnect Revenues" means that
         portion of the call charges which UUNET receives from time to time
         pursuant to its then current interconnect arrangements in respect of
         the VIP Service provided by it to the Customer in the UK and
         Netherlands under this Part II. Customer acknowledges and agrees that
         these figures are subject always to the provisions of the ISA and
         Amendment in general, and termination and payment provisions in
         particular. For the avoidance of doubt, Customer acknowledges and
         agrees that this Amendment, Part II has been entered into upon the
         basis of the current interconnection arrangements as determined by the
         Director General of Telecommunications and under the current UK,
         Netherlands and European legislation relating to the same as of the
         date of execution of this Amendment. In the event that following a
         determination of the UK or Netherlands Office of Telecommunication by
         the Director General thereof or a change in such regulation or
         legislation there is a change in the UK interconnection arrangements
         which affect the financial interconnection for UUNET or other third
         parties involved whether directly or indirectly in the supply of the
         telecommunications service hereunder or there is a determination by
         ICSTIS or any other regulatory authority which affects the financial
         arrangement under this Amendment (including but not limited to the
         premium rate numbers), then UUNET reserves the right, in its sole
         discretion to review any payment obligation hereunder In relation to
         VIP Service in the UK and Netherlands, accordance with the terms and
         conditions governing this Amendment (including the ISA). In addition,
         in the event that Customer defaults on paying any of the fees set out
         herein in relation to the VIP Service in the UK or Netherlands, UUNET
         reserves the right to set off any of the fees owed against any fees
         that may otherwise have been payable in respect of the Interconnect
         Revenues in the UK and Netherlands. The pricing for the UK and
         Netherlands in this Section 13 is subject to change in that UUNET
         reserves the right to review and adjust the pricing in the event of
         changes to the published Interconnect Revenues as stated In this
         Section 13.2.

         13.2 Currency. Pricing of the hourly Usage rate in Section 13.1 above
         is in U.S. dollars. The rates for Interconnect Revenues in Table 1
         above are in UK pounds for UK share and Euros for Netherlands share.
         Customer's UUNET sales representative may provide a price quotation in
         another currency upon request.

         13.3 New Countries. It is agreed that the parties may agree to extend
         the provision of the VIP Service and the pricing structure set out in
         this Section 13 for the UK in substantially similar form in respect of
         any other countries in the EMEA region not included in this Amendment.

                                    PART III
                 TOLL-FREE DIAL ACCESS SERVICE TERMS AND PRICING

14.      APPLICATION OF PART III TERMS. The terms in this Part III apply to all
         VIP Service provided by UUNET to Customer in the countries indicated in
         Table 3 below via POPs accessed through telephone numbers that are
         toll-free to End Users in the relevant country ("Toll-Free POPs").
         Service to the United Kingdom excludes the Channel Islands and the Isle
         of Mann.

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       5.

<PAGE>
         "Toll-Free Usage" means the total amount of time that End Users are
         successfully connected or attempting to be connected to the Internet
         via UUNET-provided Toll-Free POPs and the exchange equipment of any
         third party telecommunications services provider for the countries in
         Table 3 below. UUNET's data and records (including, at UUNET's
         discretion, data UUNET receives from its suppliers) shall be the basis
         for all Toll-Free Usage calculations as well as determining the country
         and time zone to which any Toll-Free POP (and related telephone
         numbers) relates. To the extent that pricing is not provided below,
         UUNET's list prices apply. In locations where UUNET offers two-channel
         connectivity, one hour of use on two channels will be billed as two
         hours of use. All charges are cumulative.

         Customer acknowledges and agrees that the prices stated in this Part
         III are subject to variation and UUNET may vary any charges payable
         under this Part III on ninety days notice to the Customer. In the event
         that Customer does not agree with any such alteration, Customer's sole
         remedy is to terminate the VIP Service provided under this Part Ill
         upon ninety days prior written notice to UUNET. In the event of such
         termination, customer is not responsible for any early termination
         penalties or Minimum Annual Fees.

                                     TABLE 3
                  RATE PER MINUTE IN LOCAL CURRENCY (AS NOTED)

<TABLE>
<CAPTION>
----------------------------------------------------
 Country                                  All time
----------------------------------------------------
<S>                                   <C>
France                                  E [ * ]/min.
----------------------------------------------------
Italy                                   E [ * ]/min.
----------------------------------------------------
Belgium                                 E [ * ]/min.
----------------------------------------------------
Netherlands                             E [ * ]/min.
----------------------------------------------------
Germany                                 E [ * ]/min.
----------------------------------------------------
Switzerland                           CHF [ * ]/min.
----------------------------------------------------
Finland                                 E [ * ]/min.
----------------------------------------------------
UK
----------------------------------------------------
  0-49,999 hours                        L [ * ]/min.
----------------------------------------------------
  50,000-74,999 hours                   L [ * ]/min.
----------------------------------------------------
  75,000 + hours                        L [ * ]/min.
----------------------------------------------------
</TABLE>

15.      SUPPORT. The Toll-Free VIP Service will support the following modem and
         ISDN access standards: V34, V90, ISDN V120, and ISDN synchronous PPP.
         The UUNET network access servers ("NAS") will support the following: VJ
         Compression, V42bis Compression, NAS assignment of full Internet
         compliant IP addresses to End Users from a UUNET pool of registered IP
         addresses, and NAS assignment of Primary and Secondary Domain Name
         Servers. In light of the advances in technology, UUNET reserves the
         right to alter, vary and replace all of the preceding standards and
         methods as and when, at its sole discretion, UUNET determines. UUNET
         shall notify the Customer as and when such variation takes place, if
         UUNET deems it necessary to do so. If any variation or replacement as
         set forth herein has an adverse impact upon Customers service, Customer
         and UUNET shall mutually agree upon an appropriate reduction in
         Customer Minimum Annual Fee. For purposes of this Section 17, an
         "adverse impact" means any change to the preceding standards and
         methods which reduces Customer's ability to use the Toll-Free VIP
         Services by more than ten percent (10%) based upon the average actual;
         Usage of Customer's End Users (i.e., the access methods they used) in
         the three full months prior to such change. Average Monthly Latency of
         no more than 85 milliseconds (ms) roundtrip within UUNET's European
         backbone. The latency number above represents the average network
         latency seen on UUNET's network during the course of a month. The
         calculation of latency is made using data collected via the Network
         Time Protocol (NTP). The latency statistics are gathered by routers
         located in a number of key backbone hubs geographically dispersed
         throughout Europe. All measurement routers gather the latency
         statistics hourly each day, and a daily average latency value is
         derived from the hourly samples.

[*] = CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       6.

<PAGE>

THIS AMENDMENT TO THE SOF DOES NOT ASSUME THE SOF OR ISA, AS THE TERM
"ASSUMPTION" IS USED UNDER FEDERAL BANKRUPTCY LAWS AND CODES.

IN WITNESS WHEREOF, the parties have signed this Service Order as of the date of
the second signature, below.

iPASS, INC.                                      UUNET TECHNOLOGIES, INC.
(Customer)                                       (MCI Internet Wholesale)

  /s/ Sitaraman Ravichandran                       /s/ John W. Bell IV
----------------------------------               -------------------------------
Customer Authorized Signature                    MCI Internet Wholesale
Authorized

  Sitaraman Ravichandran                         John W. Bell IV
----------------------------------               -------------------------------
Printed Name                                     Printed Name

  Vice President, Operations                       VP
----------------------------------               -------------------------------
Title                                            Title

  1/27/03                                          1/31/03
----------------------------------               -------------------------------
Date                                             Date

                                       7.

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