Document:

<PAGE>
                                                                   EXHIBIT 10.10

                          AMENDED AND RESTATED GUARANTY

     This Amended and Restated Guaranty ("Guaranty") is made as of the 30th day
of November, 2001 by CCC Information Services Group Inc., a Delaware corporation
(the "Guarantor"), in favor of LaSalle Bank National Association as
representative of and in its capacity as Administrative Agent for the Lenders
and Issuing Bank under the Credit Agreement referred to below (the
"Administrative Agent").

     WHEREAS, CCC Information Services Inc., a Delaware corporation (the
"Borrower"), entered into that certain Amended and Restated Credit Facility
Agreement with certain lenders party thereto (the "Original Lenders") and the
Administrative Agent dated as of October 29, 1998 (as heretofore amended,
restated or otherwise modified, the "Original Credit Agreement"), pursuant to
which the Original Lenders made certain loans and other financial accommodations
available to the Borrower from time to time;

     WHEREAS, in connection with the Original Credit Agreement, the Guarantor
executed that certain Guaranty of CCC Information Services Group Inc., dated
October 29, 1998 in favor of the Administrative Agent (as heretofore amended,
restated or otherwise modified, the "Original Guaranty");

     WHEREAS, the Borrower, the Administrative Agent and certain financial
institutions party to the Original Credit Agreement (the "Lenders") desire to
amend and restate the Original Credit Agreement and enter into the Second
Amended and Restated Credit Facility Agreement (as amended, restated or
otherwise modified from time to time, the "Credit Agreement"; capitalized terms
used herein without definition shall have the meanings given such terms in the
Credit Agreement), pursuant to which the Lenders have agreed to make certain
loans and other financial accommodations available to the Borrower from time to
time;

     WHEREAS, the Guarantor will directly benefit from the loans and other
financial accommodations made available by the Lenders to Borrower; and

     WHEREAS, the Lenders have required, as a condition, among others, to
entering into the Credit Agreement, that the Original Guaranty be amended and
restated hereby and that the Guarantor execute and deliver this Guaranty to
Administrative Agent.

     In consideration of the foregoing, the Guarantor and Administrative Agent
agree as follows:

1.   Guaranty.

     (a) The Guarantor unconditionally guarantees as primary obligor the full
and prompt payment and performance, when due, whether upon demand or otherwise,
and at all times thereafter of all of the obligations of Borrower to the
Lenders, the Issuing Bank and the Administrative Agent (collectively, the
"Obligees") under and in connection with the Credit

<PAGE>

Agreement, any and all notes issued by the Borrower thereunder and under any
agreement executed in connection therewith, including but not limited to, with
respect to any Letter of Credit issued thereunder (all such obligations
collectively referred to herein as the "Obligations"). The Guarantor hereby
agrees that this Guaranty is an absolute guarantee of payment and performance
and is not a guaranty of collection.

     (b) Notwithstanding anything contained herein to the contrary, the
Guarantor's liability with respect to the payment of the Obligations shall
include all fees, costs and expenses (including, without limitation, all court
costs and outside attorneys' fees and the allocated cost of inhouse attorneys'
and paralegals' fees, costs and expenses) paid or incurred by the Obligees in:
(A) endeavoring to collect all or any part of the Obligations from, or in
prosecuting any action against, the Guarantor; (B) taking any action with
respect to any security or collateral securing the obligations of the Guarantor
under this Guaranty; and (C) preserving, protecting or defending the
enforceability of this Guaranty or its rights hereunder (all such costs and
expenses are referred to hereinafter collectively as the "Expenses").

2.   Payment of Obligations. At any time, and from time to time, if an Event of
Default shall occur and be continuing, the Guarantor shall pay to the
Administrative Agent (for the benefit of the Obligees) on demand and in
immediately available funds, all Obligations then due, whether by acceleration,
maturity or otherwise, together with all Expenses.

3.   Obligations Unconditional.

     (a)  The Guarantor hereby agrees that its obligations under this Guaranty
shall be unconditional, irrespective of:

          (i) the validity or enforceability, avoidance or subordination of any
     of the Obligations;

          (ii) the absence of any attempt by, or on behalf of, the Obligees to
     collect, or take any other action to enforce, all or any part of the
     Obligations from Borrower or from any other guarantor of all or any part or
     the Obligations or any other person;

          (iii) the election of any remedy by, or on behalf of, the Obligees
     with respect to all or any part of the Obligations;

          (iv) the waiver, consent, extension, forbearance or granting of any
     indulgence by, or on behalf of, the Obligees with respect to any provision
     of the Credit Agreement, any notes issued thereunder, the Pledge Agreement,
     or any other instrument or agreement delivered pursuant to or in connection
     with the foregoing other than this Guaranty (collectively, the
     "Documents").

          (v) the failure of the Administrative Agent to take any steps to
     perfect and maintain its security interest in, or to preserve its
     respective right to, any of the collateral for all or any part of the
     Obligations;

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<PAGE>

          (vi) the election by, or on behalf of, the Obligees, in any proceeding
     instituted under the United States Bankruptcy Code (the "Bankruptcy Code")
     of the application of Section 1111(b)(2) of the Bankruptcy Code;

          (vii) any borrowing or grant of a security interest by Borrower, as
     debtor-in-possession, under Section 364 of the Bankruptcy Code;

          (viii) the disallowance under Section 502 of the Bankruptcy Code of
     all or any portion of the claims of the Obligees for repayment of all or
     any part of the Obligations or any Expenses relating thereto; or

          (ix) any other circumstance other than payment in full which might
     otherwise constitute a legal or equitable discharge or defense of a
     guarantor or any Borrower.

     (b)  The Guarantor hereby waives any requirement of diligence, presentment,
demand of payment, filing of claims with a court in the event of receivership or
bankruptcy of Borrower, protest or notice with respect to all or any part of the
Obligations, the benefit of any statutes of limitation, and all demands
whatsoever (and Guarantor shall not require that the same be made on the
Borrower as a condition precedent to any of Guarantor's obligations hereunder),
and covenants that this Guaranty will not be discharged, except by complete
performance of the Obligations or by payment to the Administrative Agent of the
entire amount of the Guarantor's liability hereunder.

4.   Demand, Reinstatement. Upon the occurrence of any Event of Default and as
long as such Event of Default continues, the Administrative Agent may proceed
directly and at once, without further notice, against the Guarantor to obtain
performance of and to collect and recover the full amount, or any portion, of
the Obligations without Administrative Agent first proceeding against the
Borrower, or any other person, or any security or collateral for all or any part
thereof. Payments and credits, if any, from Guarantor, the Borrower, any other
guarantor of all or any portion of the Obligations or any other person on
account of the Obligations or of any other liability or obligation of Guarantor
to the Obligees, shall be applied to the Obligations, and neither Guarantor, nor
the Borrower, nor any other guarantor of all or any portion of the Obligations
nor any other person shall have any further liability with respect to any such
payments and credits if such payments and credits have been made as provided
herein; provided, however, that if such payments or credits, or any part
thereof, are subsequently invalidated, declared to be fraudulent or
preferential, set aside and/or required to be repaid to the Guarantor, the
Borrower, any other guarantor or any other person, or their respective estates,
trustees, receivers or any other party under any bankruptcy law, state or
federal law, common law or equitable cause, then, to the extent of such payment
or repayment, the Obligations or other obligations or liabilities or any part
thereof which has been paid, reduced or satisfied by such amount shall be
reinstated and shall continue in full force and effect as of the time
immediately preceding the time such initial payment, credit, reduction or
satisfaction occurred.

5.   Inability to Collect. The Guarantor agrees that, notwithstanding anything
set forth in this Guaranty to the contrary, if for whatever reason, the
Administrative Agent is prevented by applicable law from exercising any of its
rights to demand payment from the Borrower of all or any part of the
Obligations, to collect interest on all or any part of the Obligations or to
enforce

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or exercise any other right or remedy with respect to all or any part of the
Obligations, or is prevented from taking any action to realize on all or any
part of the collateral securing the Obligations or the liabilities of any
guarantor of the Obligations, the Guarantor shall pay to the Administrative
Agent, on demand therefor and in immediately available funds, the amount that
would otherwise have been due and payable had such rights and remedies been
permitted to be exercised by the Administrative Agent.

6.   The Obligees' Actions.

     (a) The Obligees are hereby authorized, without notice or demand and
without affecting the liability of the Guarantor hereunder, from time to time
(i) to renew, extend, accelerate or otherwise change the time for payment of, or
other terms relating to, all or any part of the Obligations or to otherwise
modify, amend or change the terms of the Documents; (ii) to accept partial
payments on all or any part of the Obligations; (iii) to take and hold security
or collateral for the payment of all or any part of the Obligations, this
Guaranty, or any other guaranties of all or any part of the Obligations or other
liabilities of the Borrower; (iv) to exchange, enforce, waive and release any
such security or collateral; (v) to release any other guarantor of the
Obligations; and (vi) to settle, release, compromise, collect or otherwise
liquidate all or any part of the Obligations and exchange, enforce, release or
waive any security or collateral for all or any part of the Obligations, and any
of the foregoing may be done in any manner, without affecting or impairing all
or any part of the obligations of the Guarantor hereunder.

     (b) Subject to the provisions of the Documents, at any time after all or
any part of the Obligations have become due and payable, until all of such
Obligations which are due have been paid, the Administrative Agent may, in its
sole discretion, without notice to Guarantor and regardless of the acceptance of
any security or collateral for the payment hereof, appropriate and apply toward
the payment of all or any part of such Obligations (i) any indebtedness due or
to become due from any Obligee to the Guarantor, and (ii) any monies, credits or
other property belonging to the Guarantor, at any time held by or coming into
the possession of any of the Obligees, or any of the Obligees' affiliates,
custodians or nominees.

     (c) The Guarantor hereby assumes responsibility for keeping itself informed
of the financial condition of the Borrower and any and all endorsers and/or
other guarantors of all or any part of the Obligations, and of all other
circumstances bearing upon the risk of nonpayment of the Obligations, or any
part thereof, that diligent inquiry would reveal, and Guarantor hereby agrees
that none of the Obligees have any duty to advise Guarantor of information known
to it regarding such condition or any such circumstances. Guarantor hereby
acknowledges that it has been furnished copies of the Documents and has had the
opportunity to review any documents relating thereto or financial information
relevant thereto. Guarantor further acknowledges and agrees that in the event
any of the Obligees, in their sole discretion, undertake at any time or from
time to time to provide any such information to Guarantor, then the party
providing such information shall be under no obligation (i) to undertake any
investigation not a part of its regular business routine; (ii) to disclose any
information which, pursuant to accepted or reasonable banking or commercial
finance practices, such party wishes to maintain confidential; or (iii) to make
any other or future disclosures of such information or any other information to
Guarantor.

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     (d) The Guarantor consents and agrees that the Administrative Agent, or any
person acting for or on behalf of the Obligees, shall not be under any
obligation to marshal any assets in favor of Guarantor or against or in payment
of all or any part of the Obligations.

7.   Waiver of Subrogation and Other Matters.

     (a) Until the Obligations shall have been paid in full, the Guarantor shall
have no right of subrogation and hereby waives any right to enforce any remedy
which the Obligees now have or may hereafter have against the Borrower, any
endorser or any other guarantor of all or any part of the Obligations, and the
Guarantor hereby waives any benefit of, and any right to participate in, any
security or collateral given to the Obligees to secure payment of the
Obligations or any other liability of the Borrower to the Obligees.

     (b) The Guarantor further agrees that any and all claims of the Guarantor
against the Borrower, any endorser or any other guarantor of all or any part of
the Obligations, or against any of their respective properties, whether arising
by reason of any payment by Guarantor pursuant to the provisions hereof, or
otherwise, and all indebtedness of the Borrower to Guarantor, shall be
subordinate and subject in right of payment to the prior payment, in full, of
all principal and interest, all reasonable costs of collection (including,
without limitation, attorneys' and paralegals' fees, costs and expenses) of such
principal and interest and all Obligations owing to the Obligees by the
Borrower. Guarantor also waives all setoffs and counterclaims and all
presentments, demands for performance, notices of nonperformance, protests,
notices of protest, notices of dishonor, and notices of acceptance of this
Guaranty by any person who is at any time an obligee with respect to any of the
Obligations. The Guarantor further waives all notices of the existence, creation
or incurring of new or additional indebtedness, arising either from additional
loans extended to the Borrower or otherwise, and also waives all notices that
the principal amount, or any portion thereof, and/or any interest with respect
to any of the Obligations is due, notices of any and all proceedings to collect
from the maker, any endorser, any other guarantor, or any other person of all or
any part of the Obligations, and, to the extent permitted by law, notices of
exchange, sale, surrender or other handling of any security or collateral given
to, or for the benefit of, the Obligees to secure payment of all or any part of
the Obligations.

     (c) No delay on the part of the Administrative Agent in the exercise of any
right or remedy arising under this Guaranty, or any of the Documents, or
otherwise with respect to all or any part of the Obligations, any collateral
securing the Obligations or any other guaranty of or security for all or any
part of the Obligations shall operate as a waiver thereof, and no single or
partial exercise by any such person of any such right or remedy shall preclude
any further exercise thereof. No modification or waiver of any of the provisions
of this Guaranty shall be binding upon the Obligees except as expressly set
forth in a writing duly executed and delivered by the Obligees. Failure by the
Obligees at any time or times hereafter to require strict performance by the
Borrower, the Guarantor, any other guarantor of all or any part of the
Obligations or any other person of any of the provisions, warranties, terms and
conditions or contained in the Documents shall not waive, affect or diminish any
right of the Obligees at any time or times hereafter to demand strict
performance thereof, and such right shall not be deemed to have been modified or
waived by any act or knowledge of the Obligees, unless such waiver is contained
in an instrument in writing, and directed and delivered to the Guarantor,
specifying

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<PAGE>

such waiver signed by the Administrative Agent. No waiver by the Obligees of any
default under any of the Documents shall operate as a waiver of any other
default or the same default on a future occasion. Any final determination by a
court of competent jurisdiction of the amount of any principal and/or interest
owing by the Borrower to the Obligees, shall be conclusive and binding on the
Guarantor irrespective of whether the Guarantor was party to the suit or action
in which such determination was made.

     (d) This Guaranty shall continue in full force and effect and may not be
terminated or otherwise revoked until the Obligations shall have been fully
discharged and all of the Commitments under the Credit Agreement have been
terminated.

     (e) This Guaranty shall be binding upon the Guarantor and upon its
successors and assigns of Guarantor and shall inure to the benefit of the
Obligees and their respective successors and assigns. All references herein to
the Borrower or the Guarantor shall be deemed to include their respective
successors and assigns. The successors and assigns of the Borrower and Guarantor
shall include, without limitation, a receiver, trustee or debtor-in-possession
of or for any such party. All references to the singular shall be deemed to
include the plural where the context so requires.

8.   Agency. Pursuant to the Credit Agreement, (a) this Guaranty has been
delivered to the Administrative Agent and (b) the Administrative Agent has been
authorized to enforce this Guaranty on behalf of itself and each of the Lenders.
All payments by the Guarantor pursuant to this Guaranty shall be made to the
Administrative Agent for the benefit of the Lenders.

9.   Choice of Law, Jurisdiction, and Venue. THIS GUARANTY SHALL BE GOVERNED BY
AND CONSTRUED IN ACCORDANCE WITH THE LAW OF THE STATE OF ILLINOIS APPLICABLE TO
CONTRACTS MADE AND TO BE FULLY PERFORMED IN SUCH STATE (INCLUDING, WITHOUT
LIMITATION, 735 ILLINOIS COMPILED STATUES ss.105/5-5). WHEREVER POSSIBLE, EACH
PROVISION OF THIS GUARANTY SHALL BE INTERPRETED IN SUCH MANNER AS TO BE
EFFECTIVE AND VALID UNDER APPLICABLE LAW, BUT IF ANY PROVISION OF THIS GUARANTY
SHALL BE PROHIBITED BY OR INVALID UNDER SUCH LAW, SUCH PROVISION SHALL BE
INEFFECTIVE TO THE EXTENT OF SUCH PROHIBITION OR INVALIDITY, WITHOUT
INVALIDATING THE REMAINDER OF SUCH PROVISION OR THE REMAINING PROVISIONS OF THIS
GUARANTY.

         IN ANY ACTION OR PROCEEDING ARISING UNDER OR RELATING TO THIS GUARANTY,
THE CREDIT AGREEMENT, THE PLEDGE AGREEMENT, OR ANY OF THE OBLIGATIONS (AS
DEFINED HEREIN), THE GUARANTOR HEREBY IRREVOCABLY (A) CONSENTS AND SUBMITS TO
THE EXCLUSIVE JURISDICTION OF ANY STATE OR FEDERAL COURT SITTING IN CHICAGO,
ILLINOIS AND (B) WAIVES ANY OBJECTION WHICH THE GUARANTOR MAY HAVE AT ANY TIME
TO THE LAYING OF VENUE OF ANY SUCH PROCEEDINGS BROUGHT IN ANY SUCH COURT, AND
(C) WAIVES ANY CLAIM THAT SUCH PROCEEDINGS HAVE BEEN BROUGHT IN AN INCONVENIENT
FORUM AND (D) FURTHER WAIVE THE RIGHT TO OBJECT WITH RESPECT TO SUCH
PROCEEDINGS, THAT SUCH COURT DOES NOT HAVE ANY JURISDICTION OVER SUCH PARTY.
THIS FORUM SELECTION

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<PAGE>

AGREEMENT APPLIES NO MATTER WHAT THE FORM OF ACTION, WHETHER IN REM, IN
PERSONAM, OR ANY OTHER, OR WHETHER BASED ON ANY STATUTE, RULE, OR REGULATION,
NOW EXISTING OR HEREAFTER ENACTED.

     THE GUARANTOR HEREBY WAIVES PERSONAL SERVICE OF ANY AND ALL PROCESS UPON IT
AND CONSENTS THAT ALL SUCH SERVICE OF PROCESS MAY BE MADE AT THE OPTION OF THE
ADMINISTRATIVE AGENT BY ANY ONE OF THE FOLLOWING (A) DELIVERY IN PERSON, OR (B)
BY COURIER, OR (C) CERTIFIED OR REGISTERED MAIL, POSTAGE PREPAID, TO THE
GUARANTOR AT ITS ADDRESS NOTED ABOVE, OR (D) BY SERVICE UPON ANY ONE OF THE
FOLLOWING: (1) ITS REGISTERED AGENT, IF ANY, IN ILLINOIS, OR (2) CCC INFORMATION
SERVICES INC., AT WORLD TRADE CENTER, 444 MERCHANDISE MART, CHICAGO, ILLINOIS
60654, WHICH GUARANTOR IRREVOCABLY APPOINTS AS ITS AGENTS FOR THE PURPOSE OF
ACCEPTING SERVICE OF PROCESS FOR ANY ACTION NOT ONLY WITHIN THE STATE OF
ILLINOIS, BUT ALSO ANY OTHER JURISDICTION.

     ANY PROCESS SERVED BY MAIL SHALL BE COMPLETE ON THE DATE IT IS MAILED. ANY
PROCESS SERVED BY ANY OTHER MANNER AFOREMENTIONED SHALL BE COMPLETE ON THE DATE
IT IS DELIVERED. THE GUARANTOR CONSENTS TO SERVICE OF PROCESS AS AFORESAID. THE
GUARANTOR ALSO WAIVES ANY DEFECT IN SERVICE CAUSED BY ITS FAILURE TO NOTIFY THE
ADMINISTRATIVE AGENT IN WRITING OF ANY CHANGE OF ADDRESS.

     IN ADDITION, THE ADMINISTRATIVE AGENT AGREES TO PROMPTLY FORWARD BY
REGISTERED MAIL A COPY OF ANY PROCESS SO SERVED UPON SAID AGENT TO GUARANTOR AT
ITS ADDRESS SET FORTH ABOVE, AND THE GUARANTOR HEREBY CONSENTS TO SERVICE OF
PROCESS AS AFORESAID. GUARANTOR ALSO WAIVES ANY DEFECT IN SERVICE CAUSED BY ITS
FAILURE TO NOTIFY THE ADMINISTRATIVE AGENT IN WRITING OF ANY CHANGE OF ADDRESS.

     NOTHING HEREIN SHALL AFFECT THE RIGHT OF OBLIGEES TO SERVE LEGAL PROCESS IN
ANY OTHER MANNER PERMITTED BY LAW OR THE RIGHT OF THE OBLIGEES TO BRING ANY
ACTION OR PROCEEDING AGAINST THE GUARANTOR OR ITS PROPERTY IN THE COURTS OF ANY
OTHER JURISDICTION.

10.  WAIVER OF JURY TRIAL. BOTH THE GUARANTOR AND THE  ADMINISTRATIVE  AGENT
HEREBY IRREVOCABLY WAIVE TRIAL BY JURY IN ANY ACTION OR PROCEEDING WITH RESPECT
TO THIS GUARANTY.

11.  Severability. Wherever possible, each provision of this Guaranty shall be
interpreted in such manner as to be effective and valid under applicable law,
but if any provision of this Guaranty shall be prohibited by or invalid under
such law, such provision shall be ineffective to the extent of such prohibition
or invalidity without invalidating the remainder of such provision or the
remaining provisions of this Guaranty.

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<PAGE>

12.  Notices. Any notice required or desired to be served, given or delivered
hereunder shall be in writing, and shall be deemed to have been validly served,
given or delivered (i) four (4) Business Days after deposit in the United States
mails by prepaid registered mail or certified United States mail (return receipt
requested), with proper postage prepaid, (ii) when properly transmitted if sent
by telecopy with receipt confirmed, (iii) two (1) Business Days after being
deposited with a reputable overnight courier with all charges prepaid, or (iv)
when delivered, if hand-delivered, by messenger, all of which shall be properly
addressed to the party to be notified and sent to the addresses set forth below
their names on the signature page hereto or to such other address as the parties
shall, from time to time, designate in writing.

13.  Counterparts. This Guaranty may be executed in any number of counterparts,
all of which taken together shall constitute one agreement, and any of the
parties hereto may execute this Guaranty by signing any such counterpart.

14.  References to Original Guaranty. This Guaranty shall become effective, and
shall amend and restate the Original Guaranty upon the execution of this
Guaranty by the parties signatory hereto as of the date hereof (the "Effective
Date"); and from and after the Effective Date, (i) all references made to the
Original Guaranty in the Loan Documents or in any other instrument or document
shall, without more, be deemed to refer to this Guaranty, as may hereafter be
amended, restated or otherwise modified, and (ii) the Original Guaranty shall be
deemed amended and restated in its entirety hereby.

                             SIGNATURE PAGE FOLLOWS

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<PAGE>

     IN WITNESS WHEREOF, this Amended and Restated Guaranty has been duly
executed as of the day and year first set forth above.

                                       CCC INFORMATION SERVICES GROUP INC.

                                       By:  /s/ Reid E. Simpson
                                           ------------------------------------
                                       Title:  Executive Vice President
                                               and Chief Financial Officer

                                       Notice Address:

                                       c/o CCC Information Services Inc.
                                       World Trade Center Chicago
                                       444 Merchandise Mart
                                       Chicago, Illinois  60654
                                       Attention:
                                       Facsimile: (312) 527-1494

                                       LASALLE BANK NATIONAL ASSOCATION

                                       By:  /s/ Aimee W. Daniels
                                           ------------------------------------
                                            Title: Sr. Vice President

                                       Notice Address:

                                       LaSalle Bank National
                                       Association 135 South
                                       LaSalle Street Chicago,
                                       Illinois 60603
                                       Attention:

                                       Facsimile: (312) 904-0409

                                       9<PAGE>
                                                                   EXHIBIT 10.11

                             SUBORDINATION AGREEMENT

         THIS SUBORDINATION AGREEMENT, dated as of November 30, 2001 (this
"Agreement"), by and among LaSalle Bank National Association, as administrative
agent (together with any successor thereto in such capacity, the "Agent") for
itself and the Lenders (as defined below), White River Ventures, Inc., a
Delaware corporation (together with its successors and assigns, "White River"),
Capricorn Investors II, L.P., a Delaware limited partnership (together with its
successors and assigns, "Capricorn II") and Capricorn Investors III, L.P., a
Delaware limited partnership (together with its successors and assigns,
"Capricorn III") (White River, Capricorn II and Capricorn III are referred to
herein collectively as the "Subordinate Creditors" and each individually as a
"Subordinate Creditor").

                                  INTRODUCTION

         Agent, Lenders and CCC Information Services Inc., a Delaware
corporation (together with its successors and assigns, "Borrower") desire to
enter into the Second Amended and Restated Credit Facility Agreement dated as of
November 30, 2001 (as amended, supplemented or otherwise modified from time to
time, together with any renewals or extensions thereof, the "Credit Agreement"),
pursuant to which the Lenders will, subject to the terms and conditions thereof,
make certain loans and extend other financial accommodations to Borrower. CCC
Information Services Group Inc., a Delaware corporation (together with its
successors and assigns, "Guarantor") owns all of the issued and outstanding
capital stock of Borrower and will guaranty all of Borrowers obligations to the
Lenders under the Credit Agreement. Lenders have required among other things, as
conditions to entering into the Credit Agreement, that Guarantor receive on the
closing date of the Credit Agreement at least $18,800,000 in net cash proceeds
from the sale of its common stock and/or its unsecured subordinated notes and
that Borrower will receive from Guarantor at least $18,800,000 of such net cash
proceeds in exchange for an unsecured subordinated inter-company promissory note
issued by Borrower to Guarantor. The Subordinate Creditors intend to purchase
certain unsecured subordinated notes more fully described below from Guarantor.
The parties are entering into this Agreement to subordinate the obligations
under such notes and related agreements and instruments to the obligations of
Guarantor and Borrower to the Lenders. Guarantor and the Subordinate Creditors
will receive substantial direct and indirect benefits from the extension of such
loans and financial accommodations to Borrower under the Credit Agreement.

                                    ARTICLE I

                                   DEFINITIONS

         SECTION 1.1 Definitions. As used herein, the following terms shall have
the meanings specified below:

<PAGE>

         "Allowed Payment" means any cash payment on the Subordinated Notes or
under related agreements and instruments that is expressly permitted pursuant to
Section 3.1(b)(i) or (ii) hereof.

         "Common Stock" means the common stock, $.10 per share par value, of
Guarantor.

         "Default" shall mean any "Event of Default" under Section 7.1.1
(Payment Obligations) or Section 7.1.10 (Insolvency) of the Credit Agreement.

         "Guaranty" shall mean that certain Amended and Restated Guaranty dated
as of November 30, 2001, issued by Guarantor in favor of Agent, as amended,
restated or otherwise modified from time to time.

         "Insolvency Event" shall have the meaning given to such term in Section
3.2(a) hereof.

         "Junior Securities" means any debt instrument or security or equity
security (other than Common Stock) issued in substitution, exchange or
replacement of, or in payment for, any of the Subordinated Notes including,
without limitation, any "junior securities" issued by Guarantor to the
Subordinate Creditors pursuant to Section 4.2(b) of the Purchase Agreement.

         "Lenders" shall mean certain financial institutions that are or may
from time to time become parties to the Credit Agreement.

         "Loan Documents" shall have the meaning contained in the Credit
Agreement.

         "Person" shall have the meaning contained in the Credit Agreement.

         "Purchase Agreement" means that certain Purchase Agreement dated as of
November 29, 2001, by and among Guarantor, Subordinate Creditors and other
parties named therein, as the same may be hereafter amended, supplemented or
otherwise modified from time to time.

         "Rights Proceeds" means the net cash proceeds received by Guarantor
from the sale of its Common Stock pursuant to the rights offering, other than
proceeds received from the Subordinate Creditors.

         "Senior Debt" shall mean all of the following: (i) all obligations of
Borrower to Agent and the Lenders now or hereafter existing under the Credit
Agreement and the other Loan Documents, whether for principal, interest
(including interest accruing after the occurrence of an Insolvency Event whether
or not the same is allowed as a claim), prepayment premium, fees, expenses or
otherwise including, without limitation, the Obligations (as defined in the
Credit Agreement); (ii) all indebtedness of Borrower to Agent and the Lenders a
portion of the proceeds of which are used to refinance or replace any of the
foregoing, whether such indebtedness increases or decreases the aggregate
principal amount of Senior Debt, the interest rate or fees payable with respect
to Senior Debt, the maturity dates or dates of scheduled payments on Senior
Debt, or any other term or provision of Senior Debt; (iii) all Hedging
Obligations (as defined in the Credit Agreement) of Borrower to a Lender or any
Affiliate (as defined in the Credit Agreement) of a Lender; and (iv) all
obligations of Guarantor to Agent and/or the Lenders under the Guaranty.

                                       2
<PAGE>

         "Senior Lender" shall mean LaSalle Bank National Association in its
capacity as Agent, together with any successor thereto in such capacity.

         "Subordinated Debt" shall mean, collectively, any and all obligations
of Guarantor (i) under the Purchase Agreement, Subordinated Notes and any
related agreement or instrument, whether for principal, interest, purchase
price, premium, fees, costs, indemnification or otherwise, and including,
without limitation, any amounts payable as damages or for rescission under any
cause of action arising out of or relating to the issuance of the Subordinated
Notes and (ii) under any Junior Securities, whether for principal, interest,
purchase price, redemption obligation, premium, fees, costs, indemnification or
otherwise, and including, without limitation, any amounts payable as damages or
for rescission under any cause of action arising out of or relating to the
issuance of such Junior Securities.

         "Subordinated Notes" shall mean, collectively, (i) that certain
Subordinated Promissory Note dated as of November 30, 2001, issued by Guarantor
to White River in the original principal amount of $10,712,180.06, and any
amendments, modifications, renewals or extensions thereof, (ii) that certain
Subordinated Promissory Note dated as of November 30, 2001, issued by Guarantor
to Capricorn II in the original principal amount of $421,052.50, and any
amendments, modifications, renewals or extensions thereof, and (iii) that
certain Subordinated Promissory Note dated as of November 30, 2001, issued by
Guarantor to Capricorn III in the original principal amount of $377,908.00, and
any amendments, modifications, renewals or extensions thereof.

         "Subordinated Note Obligations" means, collectively, (a) the
$11,511,140.50 principal amount of the Subordinated Notes, (b) any interest that
has accrued on the Subordinated Notes through the applicable payment date, at a
rate per annum less than or equal to the rate applicable to "Prime Rate
Advances" under the Credit Agreement during such period, (c) costs and expenses
in the amount of $150,000, and (d) third party legal expenses incurred by the
Subordinate Creditors in connection with the Purchase Agreement and transactions
contemplated thereby.

         "Surplus Investments" means, the cash paid by the Subordinate Creditors
to the Guarantor for the Subordinate Notes and/or Common Stock pursuant to the
Purchase Agreement in the aggregate in excess of $18,800,000.

                                   ARTICLE II

                    REPRESENTATIONS OF SUBORDINATE CREDITORS

         SECTION 2.1 Representations and Warranties. Each Subordinate Creditor
hereby represents and warrants to Senior Lender as follows:

              (a) Attached hereto as Exhibit A is a full, complete and correct
copy of the Subordinated Notes issued to such Subordinate Creditor and Purchase
Agreement and such documents have not been modified and are in full force and
effect. There are no agreements or understandings relating to the Subordinated
Debt between Borrower and such Subordinate Creditor that are not fully and
accurately described in such Exhibit A.

                                       3
<PAGE>

              (b) This Agreement has been duly executed and delivered by such
Subordinate Creditor, and is the valid and binding obligation of such
Subordinate Creditor, enforceable against such Subordinate Creditor in
accordance with its terms.

              (c) Such Subordinate Creditor has, on the date hereof, paid to
Guarantor cash in the amount set forth opposite its name on Exhibit B hereto in
consideration for the Subordinated Note and Common Stock issued to such
Subordinate Creditor as set forth on Exhibit B hereto.

                                  ARTICLE III

                          SUBORDINATION TO SENIOR DEBT

         SECTION 3.1 Subordination.

              (a) General. Notwithstanding anything in the Purchase Agreement,
Subordinated Notes, any Junior Securities or any related agreement or instrument
to the contrary, each Subordinate Creditor agrees and covenants that the
Subordinated Debt is and shall be subordinate in right of payment to the prior
payment in full of the Senior Debt. The Senior Debt shall not be deemed to have
been paid in full until the Credit Agreement shall have been terminated as
provided therein and Senior Lender and the Lenders shall have received
indefeasible payment in full of the Senior Debt in cash.

              (b) Permitted Payments. Except as otherwise provided in this
Article III, notwithstanding the general payment subordination set forth in
Section 3.1(a), Guarantor may pay in the Subordinate Creditors on account of the
Subordinated Notes solely as follows:

                   (i) In the event that the Rights Offering (as defined in the
              Purchase Agreement) is completed by the Standby Commitment Closing
              Date (as defined in the Purchase Agreement), Guarantor may pay the
              Subordinate Creditors in cash on account of the Subordinated
              Notes, all or any part of the Subordinated Note Obligations if,
              and only to the extent that (A) at the time of any such Allowed
              Payment no Default has occurred and is continuing and no Default
              would result from the making of such Allowed Payment and (B) such
              Allowed Payment is made solely from (x) the Rights Proceeds or (y)
              Surplus Investments and (C) after giving effect to such Allowed
              Payment, Guarantor shall have received cash investments pursuant
              to the Purchase Agreement and Rights Offering aggregating at least
              $18,800,000 that have not been repaid and that are evidenced by
              Common Stock.

                   (ii) In the event that the Rights Offering is not consummated
              or is otherwise terminated by the date that is 75 days following
              the date hereof, Guarantor may (a) issue Junior Securities in
              payment of all or any part of the Subordinated Note Obligations
              pursuant to the Purchase Agreement, provided, that such Junior
              Securities will be subordinated to the Senior Debt pursuant to
              this Agreement, shall not require payment, whether for principal,
              interest, cash dividends or otherwise, or require redemption or
              any payment in respect thereof, for at least 180 days after the
              Senior Debt is paid in full and the Credit Agreement shall have
              terminated and shall otherwise have

                                       4
<PAGE>

              terms, covenants and conditions that are reasonably acceptable to
              the Senior Lenders and (b) may pay in cash on account of the
              Subordinated Notes, all or any part of the Subordinated Note
              Obligations if, and only to the extent that (A) at the time of
              any such Allowed Payment no Default has occurred and is
              continuing and no Default would result from the making of such
              Allowed Payment and (B) such Allowed Payment is made from the
              Surplus Investments, and (C) after giving effect to such Allowed
              Payment, Guarantor shall have received cash investments
              aggregating at least $18,800,000 pursuant to the Purchase
              Agreement that have not been repaid and that are evidenced by
              Common Stock or Junior Securities.

                   (iii) In any event, the Guarantor may issue Common Stock in
              payment for all or any part of the Subordinated Note Obligations.

              In no event shall any Subordinate Creditor be entitled to receive
any whole or partial prepayments of principal, or any accelerated or rescheduled
payments of principal or interest, or interest at any rate greater than that
provided for as of the date hereof, or any payment from any source other than
the Rights Proceeds or Surplus Investments, or any payment (other than cash,
Common Stock or Junior Securities to the extent expressly provided herein) on
account of the Subordinated Debt without the prior written consent of Senior
Lender. Nothing herein shall prohibit the Guarantor from issuing the warrants
exercisable for Common Stock contemplated by the Purchase Agreement or Common
Stock issuable upon the exercise of such warrants.

         SECTION 3.2 Priority and Payment Over of Proceeds in Certain Events.

              (a) Insolvency or Dissolution of Guarantor. Upon any payment or
distribution of all or any of the assets or securities of Guarantor of any kind
or character, whether in cash, property or securities, upon any dissolution,
winding up, liquidation, reorganization, arrangement, adjustment, protection,
relief or composition of Guarantor or its debts, whether voluntary or
involuntary or in bankruptcy, insolvency, receivership, arrangement,
reorganization, relief or other proceedings, or upon an assignment for the
benefit of creditors or any other marshaling of the assets and liabilities of
Guarantor or otherwise (any such event being an "Insolvency Event"), all Senior
Debt shall first be paid in full before any Subordinate Creditor shall be
entitled to receive any payment of the Subordinated Debt. Upon the occurrence of
any Insolvency Event, any payment or distribution of assets or securities of
Guarantor of any kind or character, whether in cash, property or securities, to
which any Subordinate Creditor would be entitled, except for the provisions of
this Article III, shall be made by Guarantor or by any receiver, trustee in
bankruptcy, liquidating trustee, agent or other person making such payment or
distribution, directly to Senior Lender for application (in the case of cash) to
or as collateral (in the case of non-cash property or securities) for the
payment in full of all Senior Debt after giving effect to any concurrent payment
or distribution to Senior Lender or any Lender on the Senior Debt.

              (b) Default under Credit Agreement. No direct or indirect payment
in respect of the Subordinated Debt shall be made by Guarantor or received by
any Subordinate Creditor if, at the time of such payment, there exists any
Default and such Default shall not have been cured or waived in writing by
Senior Lender or the benefits of this sentence waived in writing by

                                       5
<PAGE>

Senior Lender. In the absence of a written notice to the Subordinate Creditors
of the occurrence of a Default from Senior Lender, each of the Subordinate
Creditors (but not Guarantor) shall be entitled to assume that a Default does
not exist and may retain any payment received by it, unless the Subordinate
Creditor knows of the existence of such Default.

              (c) Demand for or Acceleration of Payment of Subordinated Debt. In
the event that the Subordinated Debt is declared due and payable or the maturity
thereof is accelerated for any reason, then and in such event, Senior Lender and
the Lenders shall be entitled to receive payment in full of all amounts due or
to become due on or in respect of the Senior Debt (whether or not a Default has
occurred thereunder or such Senior Debt is, or has been declared to be, due and
payable prior to the date on which it otherwise would have become due and
payable) before the any Subordinate Creditor shall be entitled to receive any
payment of the Subordinated Debt.

              (d) Certain Payments Held in Trust. In the event that,
notwithstanding the foregoing provisions prohibiting such payment or
distribution, any Subordinate Creditor shall have received any payment or
distribution in respect of the Subordinated Debt contrary to such provisions,
then and in such event such payment or distribution shall be received and held
in trust for Senior Lender and the Lenders and shall be paid over or delivered
to Senior Lender for application (in the case of cash) to or as collateral (in
the case of non-cash property or securities) for the payment or prepayment of
all Senior Debt in full after giving effect to any concurrent payment or
distribution to Senior Lender and the Lenders in respect of the Senior Debt.

         SECTION 3.3 Suspension of Remedies. Until all of the Senior Debt has
been finally paid in cash, no Subordinate Creditor shall, directly or
indirectly, (i) demand, sue for any payment or distribution or exercise any
other remedy such Subordinate Creditor may have in respect of the Subordinated
Debt, or (ii) commence, or join with any other creditor (other than Senior
Lender and/or the Lenders) in commencing, any Insolvency Event. Notwithstanding
the foregoing, a Subordinate Creditor may (a) file such court proceedings
against Guarantor as may be necessary under applicable law solely to prevent the
expiration of an applicable statute of limitations in respect of any claim or
cause of action in respect of the Subordinated Debt, provided, that (i)
Subordinate Creditor shall provide Senior Lender with not less than ten (10)
days prior written notice to Senior Lender of the commencement of such court
proceedings against Guarantor and (ii) in no event shall Subordinate Creditor be
permitted to seek any enforcement remedy, obtain a judgment lien or execute on
any judgment so obtained against Guarantor until the Credit Agreement shall have
terminated as provided therein and the Senior Lenders shall have received
indefeasible payment in full of the Senior Debt in cash or (b) file proofs of
claim reasonably acceptable to Senior Lender in any bankruptcy, insolvency or
similar proceeding relating to the Guarantor, provided that the Subordinate
Creditor filing such proof of claim shall, promptly after the filing thereof,
deliver to Senior Lender such proxies, powers of attorney or other instruments
necessary to enable Senior Lender to exercise all voting and consent rights
relating to the claim in such proceedings.

         SECTION 3.4 Rights of Senior Lender Not to be Impaired. No right of
Senior Lender to enforce subordination as herein provided shall at any time in
any way be prejudiced or impaired by any act or failure to act in good faith by
Senior Lender or the Lenders, or by any noncompliance by Guarantor or Borrower,
with the terms, provisions and covenants herein,

                                       6
<PAGE>

regardless of any knowledge thereof Senior Lender or the Lenders may otherwise
be charged with. The provisions of this Article III are intended to be for the
benefit of the Senior Lender and the Lenders, and shall be enforceable directly
by Senior Lender.

         SECTION 3.5 Actions to Effectuate Subordination.

              (a) Authorization to Senior Lender to Act. Senior Lender is hereby
irrevocably authorized and empowered (in its own name or in the name of any
Subordinate Creditor or otherwise), at its sole cost and expense but shall have
no obligation, to demand, sue for, collect and receive every payment or
distribution referred to in Section 3.2(a) above and to give acquittance
therefore and to file claims and proofs of claim and take such other action
(including, without limitation, voting the Subordinated Debt or enforcing any
security interest or other lien securing payment of the Subordinated Debt) as it
may deem necessary or advisable for the exercise or enforcement of any of its
rights or interests in respect of the Senior Debt. Senior Lender will promptly
notify the applicable Subordinate Creditor of the exercise of any such power,
but the failure to give such notice shall not invalidate any such exercise.

              (b) Subordinate Creditors to Take Certain Actions. Each
Subordinate Creditor shall duly and promptly take such action as Senior Lender
may reasonably request (i) to collect the Subordinated Debt for the account of
Senior Lender and the Lenders and to file appropriate claims or proofs of claim
in respect of the Subordinated Debt, (ii) to execute and deliver to Senior
Lender such powers of attorney, assignments or other instruments as Senior
Lender may reasonably request in order to enable it to enforce any and all
claims with respect to, and any security interests and other liens securing
payment of, the Subordinated Debt, (iii) to collect and receive any and all
payments or distributions that may be payable or deliverable upon or with
respect to the Subordinated Debt, and (iv) to effectuate any other provision
hereof.

              (c) Specific Performance. Senior Lender is hereby authorized to
demand specific performance of the provisions of this Article, at any time when
any Subordinate Creditor shall have failed to comply with any of the provisions
of this Article. Each Subordinate Creditor hereby irrevocably waives any defense
based on the adequacy of a remedy at law that might be asserted as a bar to such
remedy of specific performance. Each Subordinate Creditor hereby acknowledges
that the provisions of this Article are intended to be enforceable at all times,
whether before or after the commencement of an Insolvency Event.

         SECTION 3.6 Subordination Legend-- Further Assurances.

         Each Subordinate Creditor will cause the Subordinated Notes and each
other instrument now or hereafter held by it evidencing the Subordinated Debt,
to be endorsed with the following legend:

                  The indebtedness evidenced by this instrument is subordinated
                  to the prior payment in full of certain Senior Debt (as
                  defined in the Subordination Agreement hereinafter referred
                  to) pursuant to, and to the extent provided in, that certain
                  Subordination Agreement dated November 30, 2001 in favor of
                  LaSalle Bank National Association, as Administrative Agent for
                  itself and certain other

                                       7
<PAGE>

                  financial institutions. This instrument may not be offered,
                  sold or otherwise transferred until the purchaser, assignee
                  or transferee has become a party to and bound by such
                  Subordination Agreement.

         Each Subordinate Creditor will further mark its books of account in
such a manner as shall be effective to give proper notice of the effect of this
Agreement, and will, in the case of any Subordinated Debt which is not evidence
by any instrument, upon Senior Lender's request cause such Subordinated Debt to
be evidenced by an appropriate instrument or instruments endorsed with the above
legend. Each Subordinate Creditor will, and at any time and from time to time,
promptly execute and deliver all further instruments and documents, and take all
further action, that may be necessary or desirable, or that Senior Lender may
request in order to protect any right or interest granted or purported to be
granted hereby or to enable Senior Lender to exercise and enforce its rights and
remedies hereunder and the reasonable expenses actually incurred by such
Subordinate Creditor in connection therewith shall be paid to such Subordinate
Creditor by Guarantor.

         SECTION 3.7 Miscellaneous.

              (a) All rights and interests of Senior Lender under this Article
III, and all agreements and obligations of the each Subordinate Creditor under
this Article III, shall remain in full force and effect irrespective of:

                   (i) any lack of validity or enforceability of the Credit
              Agreement or any of the other Loan Documents;

                   (ii) any change in the time, manner or place of payment of,
              or in any other term of, all or any of the Senior Debt, or any
              other amendment or waiver of or any consent to departure from the
              Credit Agreement or any of the other Loan Documents;

                   (iii) any exchange, release or non-perfection of any
              collateral, or any release or amendment or waiver of or consent to
              departure from any guaranty, for all or any of the Senior Debt; or

                   (iv) any other circumstance that might otherwise constitute a
              defense available, or a discharge of, a guarantor or a
              subordinated creditor (other than the termination of the Credit
              Agreement as provided therein and indefeasible payment in full of
              the Senior Debt in cash).

              (b) The provisions of this Article III shall continue to be
effective or be reinstated, as the case may be, if at any time any payment of
any of the Senior Debt is rescinded or must otherwise be returned by Senior
Lender or the other recipient thereof, as the case may be, upon the insolvency,
bankruptcy or reorganization of Guarantor or otherwise, all as though such
payment had not been made.

              (c) Each Subordinate Creditor hereby waives promptness, diligence,
notice of acceptance and any other notice with respect to any of the Senior Debt
and this Article III and any requirement that Senior Lender or any Lender
protect, secure, perfect or insure any security

                                       8
<PAGE>

interest or lien or any property subject thereto or exhaust any right or take
any action against Guarantor or any other person or entity or any collateral for
the Senior Debt.

              (d) No failure on the part of Senior Lender or any Lender to
exercise, and no delay in exercising, any right hereunder shall operate as a
waiver thereof; nor shall any single or partial exercise of any right hereunder
preclude any other or further exercise thereof of the exercise of any other
right. The remedies herein provided are cumulative and not exclusive of any
remedies provided by law.

              (e) The provisions of this Article III constitute a continuing
agreement and shall (i) remain in full force and effect until the Credit
Agreement and the Guaranty shall have been terminated and the Senior Debt shall
have been paid in full, (ii) be binding upon each Subordinate Creditor and its
successors and assigns, (iii) inure to the benefit of the Senior Lender and the
Lenders, and their successors, transferees and assigns, and (iv) be enforceable
by Senior Lender and its successors, transferees and assigns. Without limiting
the generality of the foregoing clause (iii), Senior Lender and any Lender may
assign or otherwise transfer any interest in the Credit Agreement and other Loan
Document held by it, or grant any participation in any of its rights or
obligations under the Credit Agreement and other Loan Documents, to any other
person or entity, and such other person or entity shall thereupon become vested
with all the rights in respect thereof granted to Senior Lender or Lender, as
applicable, herein or otherwise.

                                   ARTICLE IV

                                    COVENANTS

         SECTION 4.1 Covenants of Subordinate Creditors. Each Subordinate
Creditor covenants and agrees with Senior Lender that, unless Senior Lender
shall otherwise agree in writing, prior to the termination of the Credit
Agreement and payment in full of the Senior Debt:

              (a) Subordinate Creditor will not cancel or otherwise discharge
any of the Subordinated Debt (except upon payment in full thereof to the extent
permitted by Article III.

              (b) Subordinate Creditor will not sell, assign, pledge, encumber
or otherwise dispose of any of the Subordinated Debt held by it unless such
sale, assignment, pledge, encumbrance or disposition is made expressly subject
to this Agreement, other than the surrender of the Subordinated Notes to the
Company in exchange for Common Stock or Junior Securities to the extent
expressly permitted by this Agreement.

              (c) Subordinate Creditor will not permit the terms of any of the
Subordinated Debt held by it to be amended or modified in such a manner as to
have any adverse effect upon the rights or interest of Senior Lender or any
Lender hereunder.

              (d) Subordinate Creditor will not secure the payment of any
Subordinate Debt or any other obligation of Guarantor to such Subordinate
Creditor, or obtain a lien, security interest or other charge or encumbrance of
any nature whatsoever against Guarantor's property, whether now owned of
hereafter acquired.

                                       9
<PAGE>

                                   ARTICLE V

                                  MISCELLANEOUS

         SECTION 5.1 Amendments, etc. No amendment or waiver of any provision of
this Agreement or consent to any departure by any Subordinate Creditor herefrom
shall in any event be effective unless the same shall be in writing and signed
by Senior Lender, and then such waiver of consent shall be effective only in the
specific instance and the specific purpose for which given.

         SECTION 5.2 Expenses. Each Subordinate Creditor agrees to pay, on
demand, to Senior Lender the amount of any and all reasonable expenses,
including the reasonable fees and expenses of its counsel, which Senior Lender
may incur in connection with the exercise or enforcement of any of its rights,
remedies or interests hereunder in connection with a violation of this Agreement
by such Subordinate Creditor.

         SECTION 5.3 Addresses for Notices. Except as otherwise provided herein,
all notices, requests and demands to or upon a party hereto, to be effective,
shall be in writing and shall be sent by certified or registered mail, return
receipt requested, by personal delivery against receipt, by overnight courier or
by facsimile and, unless otherwise expressly provided herein, shall be deemed to
have been validly served, given or delivered immediately when delivered against
receipt, three business days after deposit in the mail, postage prepaid, or with
an overnight courier or, in the case of facsimile notice, when sent, addressed
as follows:

         If to Senior Lender:               LaSalle Bank National Association
                                            135 S. LaSalle Street, Suite 306
                                            Chicago, Illinois  60603
                                            Attention:  Aimee Daniels
                                            Facsimile No.:  312-904-0409

         With a copy to:                    Vedder, Price, Kaufman & Kammholz
                                            222 N. LaSalle, Suite 2600
                                            Chicago, Illinois  60601
                                            Attention: Paul R. Hoffman
                                            Facsimile No.:  (312) 609-5005

         If to Subordinate Creditors:

         White River Ventures, Inc.
         c/o Charlesbank Capital Partners, LLC
         600 Atlantic Avenue
         Boston, Massachusetts 02210
         Fax:     (617) 619-5402
         Attention: Mark A. Rosen and Tami E. Nason

               and

                                       10
<PAGE>

         Capricorn Investors II, L.P.
         30 East Elm Street
         Greenwich, Connecticut 06830
         Fax: (203) 861-6671
         Attention: Herbert S. Winokur, Jr. and Dudley C. Mecum

         and

         Capricorn Investors III, L.P.
         30 East Elm Street
         Greenwich, Connecticut 06830
         Fax: (203) 861-6671
         Attention: Herbert S. Winokur, Jr. and Dudley C. Mecum

         with copies to:

         Ropes & Gray
         One International Place
         Boston, Massachusetts 02110
         Fax: (617) 951-7050
         Attention: Larry Rowe, Esq.

         and

         O'Melveny & Myers, LLP
         1553 E. 53rd Street
         New York, New York 10022-4611
         Fax: (212) 326-2061
         Attention: Mark Thierfelder, Esq.

or to such other address as each party may designate for itself by notice given
in accordance with this Section 5.3.

         SECTION 5.4 Governing Law. This Agreement shall be governed by, and
construed in accordance with, the internal laws of the State of Illinois
(including, without limitation, 735 Illinois Compiled Statutes ss.105/5-5),
without regard to the conflict of laws rules of such state.

         SECTION 5.5 CONSENT TO JURISDICTION: WAIVER OF JURY TRIAL. AS PART OF
THE CONSIDERATION FOR THE FINANCIAL ACCOMMODATION EXTENDED TO THE BORROWER BY
SENIOR LENDER AND THE LENDERS, EACH SUBORDINATE CREDITOR CONSENTS TO THE
NON-EXCLUSIVE JURISDICTION OF ANY LOCAL, STATE OR FEDERAL COURT LOCATED WITHIN
COOK COUNTY, ILLINOIS. EACH SUBORDINATE CREDITOR WAIVES TRIAL BY JURY AND WAIVES
ANY OBJECTION TO VENUE OF ANY ACTION INSTITUTED HEREUNDER AND CONSENTS TO THE
GRANTING OF SUCH LEGAL OR EQUITABLE RELIEF AS IS DEEMED APPROPRIATE BY THE
COURT.

                                       11
<PAGE>

         SECTION 5.6 Execution in Counterparts; Facsimile. This Agreement may be
executed in any number of counterparts and by different parties hereto in
separate counterparts, each of which when so executed and delivered shall be
deemed to be an original and all of which counterparts taken together shall
constitute one and the same instrument. Each of the parties agrees that a
signature transmitted to the other parties or their respective counsel, by
facsimile transmission, shall be effective to bind the party whose signature was
transmitted, as a duly executed and delivered original. Each party further
agrees to promptly deliver its original signature pages to this Agreement to
counsel for the other parties promptly following execution. Any failure to do so
shall not affect the enforceability or binding effect of such signature.

                                SIGNATURES FOLLOW

                                       12
<PAGE>

                    SIGNATURE PAGE TO SUBORDINATION AGREEMENT

         IN WITNESS WHEREOF, the Subordinate Creditors and Senior Lender have
caused this Agreement to be duly executed and delivered by their respective
officers thereunto duly authorized as of the date first above written.

                                     SUBORDINATE CREDITORS:

                                     WHITE RIVER VENTURES, INC,
                                     a Delaware corporation

                                     By: /s/ Mark A. Rosen
                                         ---------------------------
                                         Name: Mark A. Rosen
                                         Title: Director / Vice President

                                     By: /s/ Michael R. Eisenson
                                         ---------------------------
                                         Name: Mirchael R. Eisenson
                                         Title: Director / Vice President

                                     CAPRICORN INVESTORS II, L.P.
                                     a Delaware limited partnership

                                     By: CAPRICORN HOLDINGS, LLC,
                                         its General Partner

                                     By: /s/ Herbert S. Winokur, Jr.
                                         -----------------------------
                                         Name: Herbert S. Winokur, Jr.
                                         Title: Manager

                                     CAPRICORN INVESTORS III, L.P.
                                     a Delaware limited partnership

                                     By: CAPRICORN HOLDINGS III, LLC,
                                         Its General Partner

                                     By: /s/ Herbert S. Winokur, Jr.
                                         -----------------------------
                                         Name: Herbert S. Winokur, Jr.
                                         Title: Manager

<PAGE>

                    SIGNATURE PAGE TO SUBORDINATION AGREEMENT

                                            SENIOR LENDER:

                                            LASALLE BANK NATIONAL ASSOCIATION,
                                            as Administrative Agent

                                            By: /s/ Aimee W. Daniels
                                                ----------------------------
                                                Name: Aimee W. Daniels
                                                Title: Sr. Vice President

<PAGE>

                          ACKNOWLEDGMENT AND AGREEMENT

         The undersigned ("Guarantor") hereby accepts, and acknowledges receipt
of a copy of, the foregoing Subordination Agreement, and agrees that Guarantor
will not pay any of the Subordinated Debt (as defined in the foregoing
Subordination Agreement) owing by Guarantor to Subordinate Creditors (as defined
in the foregoing Subordination Agreement), except as the foregoing Subordination
Agreement provides. A breach by Guarantor of any of the provisions herein or of
the foregoing Subordination Agreement shall constitute an Event of Default under
the Credit Agreement and, thereupon, all of the Senior Debt (as defined in the
foregoing Subordination Agreement) may become due and payable in accordance with
the terms of the Credit Agreement (as defined in the foregoing Subordination
Agreement).

                                     CCC INFORMATION SERVICES GROUP INC.,
                                     a Delaware corporation

                                     By: /s/ Reid E. Simpson
                                         -------------------------------
                                         Its: Executive Vice President
                                              and Chief Financial Officer

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