Document:

Prepared by R.R. Donnelley Financial -- Registration Agreement, dated as of May 13, 2004

 Exhibit 10.19 
  
 GCA HOLDINGS, INC. 
 REGISTRATION AGREEMENT 
  
 THIS AGREEMENT
is made as of May 13, 2004 by and among GCA Holdings, L.L.C., a Delaware limited liability company that shall be converted into a Delaware corporation named GCA Holdings, Inc. (the “Company”), the Persons listed on the Schedule
of Investors attached hereto (each, an “Investor” and collectively, the “Investors”), M&C International, a Nevada corporation (“M&C”), and Bank of America Corporation, a Delaware
corporation (“BofA,” and together with M&C, the “Other Stockholders”). 
  
 WHEREAS, certain parties to this Agreement are parties to a Securities Purchase and Exchange Agreement dated as of April 21, 2004, as amended (the
“Securities Purchase Agreement”), and for purposes of this Agreement, the shares of the Company’s Class A Preferred Stock, par value $.01 per share (the “Class A Preferred Stock”), and the shares of the
Company’s Class B Preferred Stock, par value $.01 per share (the “Class B Preferred Stock” and, together with the Class A Preferred Stock, the “Preferred Stock”) that are issued upon conversion of the Company
from a limited liability company to a corporation shall be deemed to have been issued pursuant to the Securities Purchase Agreement; 
  
 WHEREAS, in order to induce the Investors and M&C to enter into the Securities Purchase Agreement and consummate the transactions contemplated
thereby, the Company has agreed to provide the registration rights set forth in this Agreement; 
  
 WHEREAS, by its execution and delivery of this Agreement, BofA acknowledges that the rights granted to it hereunder comply with the provisions of Section
7.1 of the Membership Unit Purchase Agreement, dated as of March 10, 2004, among the Company, M&C and BofA (the “Membership Unit Purchase Agreement”); 
  
 WHEREAS, the execution and delivery of this Agreement is a condition to the Closing under the Securities Purchase Agreement;
and 
  
 WHEREAS unless otherwise provided in this Agreement,
capitalized terms used herein shall have the meanings set forth in paragraph 8 hereof. 
  
 NOW, THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties to this Agreement hereby
agree as follows: 
  
 1. Demand Registrations. 

 
 (a) Requests for Registration. Subject to the terms and conditions
of this paragraph 1, at any time following the date that is 180 days after the consummation of the Company’s initial public offering (an “Initial Public Offering”) of its Common Stock under the Securities Act of 1933, as
amended (the “Securities Act”), each of the holders of a majority of the Investor Registrable Securities, on the one hand, or the holders of a majority of the M&C Registrable Securities, on the other hand, may request
registration under the Securities Act of all or any portion of their Investor Registrable Securities or Other Registrable Securities, as the case may be, on Form S-1 or any similar long-form registration (“Long-Form Registrations”),
and each of the holders of a majority of the Investor Registrable Securities, on the one hand, or the holders of a majority of the M&C Registrable Securities, on the other hand, may request registration under the Securities Act of all or any
portion of their Investor Registrable Securities or Other Registrable Securities, as the case may be, on Form S-2 or S-3 or any similar short-form registration (“Short-Form Registrations”) if available. All registrations requested
pursuant to this 

  

 
paragraph 1(a) are referred to herein as “Demand Registrations.” Each request for a Demand Registration shall specify the approximate number
of Registrable Securities requested to be registered, the anticipated per share price range for such offering and the intended method of distribution. Within ten days after receipt of any such request, the Company shall give written notice of such
requested registration to all other holders of Investor Registrable Securities and M&C Registrable Securities and, subject to the terms of paragraph 1(d) hereof, shall include in such registration (and in all related registrations and
qualifications under state blue sky laws or in compliance with other registration requirements and in any related underwriting) all Investor Registrable Securities and all M&C Registrable Securities with respect to which the Company has received
written requests for inclusion therein within 15 days after the receipt of the Company’s notice. 
  
 (b) Long-Form Registrations. The holders of a majority of the Investor Registrable Securities (other than the Tudor Registrable Securities) shall
be entitled to request two (2) Long-Form Registrations, the holders of a majority of the Tudor Registrable Securities shall be entitled to request one (1) Long-Form Registration and the holders of a majority of the M&C Registrable Securities
shall be entitled to request three (3) Long-Form Registrations. The Company shall pay all Registration Expenses in connection with Long-Form Registrations. A registration shall not count as one of the permitted Long-Form Registrations until it has
become effective and unless the holders of Registrable Securities who requested such registration are able to register and sell at least two-thirds (2/3) of the Registrable Securities that they requested to be included in such registration;
provided that in any event the Company shall pay all Registration Expenses in connection with any registration initiated as a Long-Form Registration whether or not it has become effective (subject to the next sentence) and whether or
not such registration has counted as one of the permitted Long-Form Registrations hereunder. Notwithstanding the foregoing, if a Long-Form Registration is withdrawn by the holders of Registrable Securities who requested such registration prior to
the time that it has become effective for reasons other than the disclosure of information concerning the Company that is materially adverse to the Company or its stock price (which disclosure is made after the date such registration is requested
pursuant to paragraph 1(a) above), such Long-Form Registration shall count as one of the permitted Long-Form Registrations hereunder for such requesting holders unless the holders of Registrable Securities who requested such registration reimburse
the Company for all of the Registration Expenses incurred by the Company prior to such withdrawal. 
  
 (c) Short-Form Registrations. In addition to the Long-Form Registrations provided pursuant to paragraph 1(b), the holders of a majority of the
Investor Registrable Securities, on the one hand, and the holders of a majority of the M&C Registrable Securities, on the other hand, shall each be entitled to request an unlimited number of Short-Form Registrations; provided that
the aggregate offering value of the Registrable Securities requested to be registered in any Short-Form Registration must equal at least $10,000,000. The Company shall pay all Registration Expenses in connection with Short-Form Registrations. Demand
Registrations shall be Short-Form Registrations whenever the Company is permitted to use any applicable short form and if the managing underwriters (if any) agree to the use of a Short-Form Registration. After the Company has become subject to the
reporting requirements of the Securities Exchange Act, the Company shall use its reasonable best efforts to make Short-Form Registrations on Form S-3 available for the sale of Registrable Securities. Notwithstanding the foregoing, if a Short-Form
Registration is not in connection with an underwritten offering, the Company shall not be required to include in any such Short-Form Registration any Investor Registrable Securities or any M&C Registrable Securities if the holder of such
securities (and all other Persons whose securities must be aggregated at such time with those of such holder under Rule 144), as of the effective date of the registration statement for such Short-Form Registration, would be permitted to sell all of
the Investor Registrable Securities or M&C Registrable Securities then held by such holder, without registration or other restrictions on volume, manner of sale or otherwise, pursuant to Rule 144 during the 90-day period commencing upon the
effective date any such Short-Form Registration. 
  

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 (d) Priority on Demand Registrations. If a Demand Registration is an underwritten offering and the
managing underwriters advise the Company in writing that in their opinion the number of Registrable Securities and other securities requested to be included in such offering exceeds the number of Registrable Securities and other securities, if any,
which can be sold in an orderly manner in such offering within a price range acceptable to the holders of a majority of the Investor Registrable Securities or M&C Registrable Securities, as the case may be, initially requesting such
registration, the Company shall include in any such registration, prior to the inclusion of any securities which are not Registrable Securities, only the number of Registrable Securities requested to be included which in the opinion of such
underwriters can be sold in an orderly manner within the price range of such offering (referred to herein as the “Marketable Registrable Securities”); provided that prior to the Recapture Date, the number of Marketable
Registrable Securities requested to be included in any such registration shall be allocated among the holders of the Investor Registrable Securities and M&C Registrable Securities so that the holders of Investor Registrable Securities shall be
entitled to sell 65% of such Marketable Registrable Securities in such offering (allocated pro rata among the holders of such Investor Registrable Securities on the basis of the number of Investor Registrable Securities owned by each such holder
immediately prior to such registration) and the holders of M&C Registrable Securities shall be entitled to sell 35% of such Marketable Registrable Securities in such offering (allocated pro rata among the holders of such Other Registrable
Securities on the basis of the number of Other Registrable Securities owned by each such holder immediately prior to such registration), and, after the Recapture Date, the Marketable Registrable Securities shall be allocated pro rata among the
holders of Investor Registrable Securities and M&C Registrable Securities on the basis of the number of Registrable Securities owned by each such holder immediately prior to such registration. 
  
 (e) Restrictions on Demand Registrations. The Company shall not be
obligated to effect any Demand Registration within 180 days after the effective date of the Company’s Initial Public Offering or within 180 days after the effective date of a previous Demand Registration. The Company may postpone for up to 90
days the filing or the effectiveness of a registration statement for a Demand Registration if the Company’s Board of Directors reasonably determines in its good faith judgment that such Demand Registration would reasonably be expected to have
(i) a material adverse effect on (or require premature disclosure of) any proposal or plan by the Company or any of its Subsidiaries to engage in any financing, sale, acquisition of assets (other than in the ordinary course of business) or any
merger, consolidation, tender offer, reorganization or other similar material transaction or (ii) a material adverse effect on the Company’s business or stock price; provided that in such event, the holders of Investor Registrable
Securities or M&C Registrable Securities, as the case may be, initially requesting such Demand Registration shall be entitled to withdraw such request and, if such request is withdrawn, such Demand Registration shall not count as one of the
permitted Demand Registrations hereunder and the Company shall pay all Registration Expenses in connection with such registration; and provided further that the Company may delay a Demand Registration hereunder only once in any
twelve-month period. 
  
 (f) Selection of Underwriters. The
Company shall have the right to select the investment banker(s) and manager(s) to administer the Company’s Initial Public Offering so long as such investment banker(s) and manager(s) are of recognized national standing. If any Demand
Registration (other than the Company’s Initial Public Offering) is an underwritten offering, either the holders of a majority of the Investor Registrable Securities or the holders of a majority of the M&C Registrable Securities, as the case
may be, initially requesting such registration shall have the right to select the investment banker(s) and manager(s) to administer the offering, subject to the Company’s approval which shall not be unreasonably withheld or delayed so long as
such investment banker(s) and manager(s) are of recognized national standing. 
  
 (g) Other Registration Rights. The Company represents and warrants that except for the Membership Unit Purchase Agreement, it is not a party to, or otherwise subject to, any other 

  

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agreement granting registration rights to any other Person with respect to any securities of the Company. Except as provided in this Agreement, the Company
shall not grant to any Persons the right to request the Company to register any equity securities of the Company, or any securities convertible or exchangeable into or exercisable for such securities, without the prior written consent of the holders
of a majority of the Investor Registrable Securities for so long as the Investor Registrable Securities held by such holders represents at least ten percent (10%) of the Company’s outstanding Common Stock; provided, however, that
the Company may grant rights to participate in any Demand Registrations or Piggyback Registrations hereunder so long as such rights are subordinate to the priority rights of the holders of Investor Registrable Securities and M&C Registrable
Securities with respect thereto as set forth herein. 
  
 (h)
BofA Registration Rights. BofA hereby acknowledges and agrees that the rights granted to it hereunder comply with the provisions of Section 7.1 of the Membership Unit Purchase Agreement. 
  
 2. Piggyback Registrations. 
  
 (a) Right to Piggyback. Whenever the Company proposes to register any
of its securities under the Securities Act (other than pursuant to a Demand Registration or a registration on Form S-4, Form S-8 or any successor forms) and the registration form to be used may be used for the registration of Registrable Securities
(a “Piggyback Registration”), the Company shall give prompt written notice to all holders of Investor Registrable Securities and Other Registrable Securities of its intention to effect such a registration and, subject to the terms
of paragraphs 2(c) and 2(d) hereof, shall include in such registration (and in all related registrations or qualifications under blue sky laws or in compliance with other registration requirements and in any related underwriting) all Investor
Registrable Securities and Other Registrable Securities with respect to which the Company has received written requests for inclusion therein within 20 days after the receipt of the Company’s notice. Notwithstanding the foregoing, if a
Piggyback Registration is not an underwritten registration, the Company shall not be required to include in any such Piggyback Registration any Investor Registrable Securities or any Other Registrable Securities held by any such holder if such
holder (and all other Persons whose securities must be aggregated at such time with those of such holder under Rule 144), as of the effective date of the registration statement for such Piggyback Registration, would be permitted to sell all of the
Investor Registrable Securities or Other Registrable Securities then held by such holder, without registration or other restrictions on volume, manner of sale or otherwise, pursuant to Rule 144 during the 90-day period commencing upon the effective
date of any such Piggyback Registration. The Company shall have the right to terminate or withdraw any registration initiated by it prior to the effectiveness of such registration whether or not any holder of Registrable Securities has elected to
include securities in such registration; provided that the Company shall pay all Registration Expenses incurred in connection with such registration. 
  
 (b) Piggyback Expenses. The Registration Expenses of the holders of Investor Registrable Securities and Other Registrable Securities shall be paid
by the Company in all Piggyback Registrations. 
  
 (c) Priority
on Primary Registrations. If a Piggyback Registration is an underwritten primary registration on behalf of the Company, and the managing underwriters advise the Company in writing that in their opinion the number of securities requested to be
included in such registration exceeds the number of securities which can be sold in such offering without adversely affecting the marketability of the offering, the Company shall include in such registration (i) first, the securities the
Company proposes to sell, and (ii) second, the Registrable Securities requested to be included in such registration pro rata among the holders of such Registrable Securities on the basis of the number of Registrable Securities owned by each
such holder immediately prior to such registration, provided that, 

  

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notwithstanding the foregoing, until the Recapture Date the number of Registrable Securities to be included in any such registration in accordance with this
clause (ii) shall be allocated among the holders of the Investor Registrable Securities and the holders of the Other Registrable Securities so that the holders of Investor Registrable Securities shall be entitled to include in such registration
61.75% of the aggregate Registrable Securities to be included in such registration (allocated pro rata among the holders of such Investor Registrable Securities on the basis of the number of Investor Registrable Securities owned by each such holder
immediately prior to such registration), the holders of M&C Registrable Securities shall be entitled to include in such registration 33.25% of the aggregate Registrable Securities to be included in such registration (allocated pro rata among the
holders of such M&C Registrable Securities on the basis of the number of M&C Registrable Securities owned by each such holder immediately prior to such registration), and the holders of BofA Registrable Securities shall be entitled to
include in such registration 5% of the aggregate Registrable Securities to be included in such registration (allocated pro rata among the holders of such BofA Registrable Securities on the basis of the number of BofA Registrable Securities owned by
each such holder immediately prior to such registration). 
  
 (d)
Priority on Secondary Registrations. If (subject to paragraph 1(g) above) a Piggyback Registration is an underwritten secondary registration on behalf of holders of the Company’s securities (other than the holders of Registrable
Securities hereunder) and the managing underwriters advise the Company in writing that in their opinion the number of securities requested to be included in such registration exceeds the number which can be sold in such offering without adversely
affecting the marketability of the offering, the Company shall include in such registration the securities requested to be included therein by the holders requesting such registration and the Investor Registrable Securities and Other Registrable
Securities requested to be included in such registration, pro rata among the holders of all such securities on the basis of the number of securities owned by each such holder; provided that, notwithstanding the foregoing, until the
Recapture Date the number of Registrable Securities to be included in any such registration shall be allocated among the holders of the Investor Registrable Securities and the holders of the Other Registrable Securities so that the holders of
Investor Registrable Securities shall be entitled to include in such registration 61.75% of the aggregate Registrable Securities to be included in such registration (allocated pro rata among the holders of such Investor Registrable Securities on the
basis of the number of Investor Registrable Securities owned by each such holder immediately prior to such registration), the holders of M&C Registrable Securities shall be entitled to include in such registration 33.25% of the aggregate
Registrable Securities to be included in such registration (allocated pro rata among the holders of such M&C Registrable Securities on the basis of the number of M&C Registrable Securities owned by each such holder immediately prior to such
registration), and the holders of BofA Registrable Securities shall be entitled to include in such registration 5% of the aggregate Registrable Securities to be included in such registration (allocated pro rata among the holders of such BofA
Registrable Securities on the basis of the number of BofA Registrable Securities owned by each such holder immediately prior to such registration). 
  
 (e) Other Registrations. If the Company has previously filed a registration statement with respect to Registrable Securities pursuant to paragraph
1 or pursuant to this paragraph 2, and if such previous registration has not been withdrawn or abandoned, the Company shall not file or cause to be effected any other registration of any of its equity securities or securities convertible or
exchangeable into or exercisable for its equity securities under the Securities Act (except on Form S-4, Form S-8 or any successor forms), whether on its own behalf or at the request of any holder or holders of such securities, until a period of at
least 120 days has elapsed from the effective date of such previous registration. 
  
 3. Holdback Agreements. 
  
 (a) No holder of Investor Registrable Securities or Other Registrable Securities shall effect any public sale or distribution (including sales pursuant to Rule 144) of equity securities of the 

  

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Company, or any securities convertible into or exchangeable or exercisable for such securities, during the seven (7) days prior to and the 180-day period
beginning on the effective date of the Company’s Initial Public Offering, or during the seven (7) days prior to and the 90-day period beginning on the effective date of any underwritten Demand Registration or underwritten Piggyback Registration
in which Registrable Securities are included, except as part of any such underwritten registration, unless the underwriters managing the registered public offering otherwise agree in writing. The Company shall give the holders of Investor
Registrable Securities and Other Registrable Securities written notice at least twenty (20) days prior to the commencement of any holdback period in connection with any such underwritten Demand Registration or underwritten Piggyback Registration.

  
 (b) The Company (i) shall not effect any public sale or
distribution of its equity securities, or any securities convertible into or exchangeable or exercisable for such securities, during such period of time (not to exceed 180 days in connection with the Company’s Initial Public Offering or 90 days
in all other cases, as may be determined by the underwriters managing such underwritten registration) following the effective date of any underwritten Demand Registration or any underwritten Piggyback Registration (except as part of such
underwritten registration or pursuant to registrations on Form S-8 or any successor forms), unless the underwriters managing the registered public offering otherwise agree in writing, and (ii) shall cause each holder (other than the Investors and
the Other Stockholders) of at least 2% (on a fully-diluted basis) of its Common Stock, or any securities convertible into or exchangeable or exercisable for Common Stock, to agree not to effect any public sale or distribution (including sales
pursuant to Rule 144) of any such securities during such period (except as part of such underwritten registration, if otherwise permitted), unless the underwriters managing the registered public offering otherwise agree. 
  
 4. Registration Procedures. Whenever the holders of Registrable
Securities have requested that any Investor Registrable Securities or Other Registrable Securities be registered pursuant to this Agreement, the Company shall use its commercially reasonable best efforts to effect the registration and the sale of
all securities hereunder in accordance with the intended method of disposition thereof, and pursuant thereto the Company shall as expeditiously as possible: 
  
 (a) prepare and file with the Securities and Exchange Commission a registration statement, and all amendments and supplements thereto and related
prospectuses as may be necessary to comply with applicable securities laws, with respect to such Registrable Securities and use its commercially reasonable best efforts to cause such registration statement to become effective (provided
that before filing a registration statement or prospectus or any amendments or supplements thereto, the Company shall furnish to each counsel selected by the holders of a majority of the Investor Registrable Securities, on the one hand, and the
holders of a majority of the Other Registrable Securities, on the other hand, covered by such registration statement copies of all such documents proposed to be filed, which documents shall be subject to the review and reasonable comments of each
such counsel); 
  
 (b) notify each holder of Registrable
Securities to be sold thereunder of the effectiveness of each registration statement filed hereunder and prepare and file with the Securities and Exchange Commission such amendments and supplements to such registration statement and the prospectus
used in connection therewith as may be necessary to keep such registration statement effective for a period of either (i) not less than 120 days or, if such registration statement relates to an underwritten offering, such longer period as in the
opinion of counsel for the underwriters a prospectus is required by law to be delivered in connection with sales of securities thereunder by any underwriter or dealer or (ii) such shorter period as shall terminate when all of the securities covered
by such registration statement have been disposed of in accordance with the intended methods of disposition by the seller or sellers thereof as set forth in such registration statement (but in any event not before the expiration of any longer period
required under the Securities Act), and to comply with the provisions of the Securities Act with 

  

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respect to the disposition of all securities covered by such registration statement during such period in accordance with the intended methods of disposition
by the sellers thereof set forth in such registration statement; 
  
 (c) furnish to each seller of Registrable Securities thereunder such number of copies of such registration statement, each amendment and supplement thereto, the prospectus included in such registration statement (including each preliminary
prospectus) and such other documents as such seller may reasonably request in order to facilitate the disposition of the securities to be sold thereunder owned by such seller; 
  
 (d) use its commercially reasonable best efforts to register or qualify such Registrable Securities under such other
securities or blue sky laws of such jurisdictions as any seller reasonably requests and do any and all other acts and things which may be reasonably necessary or advisable to enable such seller to consummate the disposition in such jurisdictions of
the Registrable Securities owned by such seller (provided that the Company shall not be required to (i) qualify generally to do business in any jurisdiction where it would not otherwise be required to qualify but for this subparagraph,
(ii) subject itself to taxation in any such jurisdiction or (iii) consent to general service of process in any such jurisdiction unless the Company is already subject to general service of process in such jurisdiction and except as may be required
by the Securities Act); 
  
 (e) notify each seller of such
Registrable Securities, at any time when a prospectus relating thereto is required to be delivered under the Securities Act, of the issuance of any stop order by the SEC in respect of such registration statement or the happening of any event as a
result of which the prospectus included in such registration statement contains an untrue statement of a material fact or omits any fact necessary to make the statements therein not misleading, and, at the request of any such seller, the Company
shall prepare a supplement or amendment to such prospectus so that, as thereafter delivered to the purchasers of such Registrable Securities, such prospectus shall not contain an untrue statement of a material fact or omit to state any fact
necessary to make the statements therein not misleading; 
  
 (f)
cause all such Registrable Securities to be listed on each securities exchange on which similar securities issued by the Company are then listed and, if not so listed, to be listed on the NASD automated quotation system and, if listed on the NASD
automated quotation system, use its reasonable best efforts to secure designation of all such Registrable Securities covered by such registration statement as a NASDAQ “national market system security” within the meaning of Rule 11Aa2-1 of
the Securities and Exchange Commission or, failing that, to secure NASDAQ authorization for such Registrable Securities and, without limiting the generality of the foregoing, to arrange for at least two market makers to register as such with respect
to such Registrable Securities with the NASD; 
  
 (g) provide a
transfer agent and registrar for all such Registrable Securities not later than the effective date of such registration statement; 
  
 (h) enter into such customary agreements (including underwriting agreements in customary form) and take all such other actions as the holders of a
majority of the Investor Registrable Securities and/or the holders of a majority of the Other Registrable Securities being sold or the underwriters, if any, reasonably request in order to expedite or facilitate the disposition of such Registrable
Securities (including effecting a stock split or a combination of shares); 
  
 (i) subject to reasonable and customary confidentiality restrictions, make available for inspection by any seller of Registrable Securities, any underwriter participating in any disposition pursuant to such
registration statement and any attorney, accountant or other agent retained by any such seller or underwriter, all financial and other records, pertinent corporate documents and properties of the 

  

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Company, and cause the Company’s officers, directors, employees and independent accountants to supply all information reasonably requested by any such
seller, underwriter, attorney, accountant or agent in connection with such registration statement; 
  
 (j) otherwise use its commercially reasonable best efforts to comply with all applicable rules and regulations of the Securities and Exchange Commission,
and make available to its security holders, as soon as reasonably practicable, an earnings statement covering the period of at least twelve months beginning with the first day of the Company’s first full calendar quarter after the effective
date of the registration statement, which earnings statement shall satisfy the provisions of Section 11(a) of the Securities Act and Rule 158 thereunder; 
  
 (k) permit any holder of Registrable Securities which holder, in its good faith judgment (based on the advice of counsel), could reasonably be expected to
be deemed to be an underwriter or a controlling person of the Company, to participate in the preparation of such registration or comparable statement and to require the insertion therein of material, furnished to the Company in writing, which in the
reasonable judgment of such holder and its counsel should be included; 
  
 (l) in the event of the issuance of any stop order suspending the effectiveness of a registration statement, or of any order suspending or preventing the use of any related prospectus or suspending the qualification of any Common Stock
included in such registration statement for sale in any jurisdiction, the Company shall use its commercially reasonable best efforts promptly to obtain the withdrawal of such order; 
  
 (m) use its commercially reasonable best efforts to cause such Registrable Securities covered by such registration statement
to be registered with or approved by such other governmental agencies or authorities as may be necessary to enable the sellers thereof to consummate the disposition of such Registrable Securities; 
  
 (n) to the extent available pursuant to applicable accounting standards,
obtain a comfort letter from the Company’s independent public accountants in customary form and covering such matters of the type customarily covered by cold comfort letters as the holders of a majority of the Investor Registrable Securities
and/or the holders of a majority of the Other Registrable Securities being sold reasonably request; and 
  
 (o) provide a legal opinion of the Company’s outside counsel, dated the effective date of such registration statement (and, if such registration
includes an underwritten public offering, dated the date of the closing under the underwriting agreement), with respect to the registration statement, each amendment and supplement thereto, the prospectus included therein (including the preliminary
prospectus) and such other documents relating thereto in customary form and covering such matters of the type customarily covered by legal opinions of such nature. 
  
 5. Registration Expenses. 
  
 (a) All expenses incident to the Company’s performance of or compliance with this Agreement, including without limitation all registration,
qualification and filing fees, fees and expenses of compliance with securities or blue sky laws, printing expenses, messenger and delivery expenses, fees and disbursements of custodians, and fees and disbursements of counsel for the Company and all
independent certified public accountants, underwriters (excluding discounts and commissions) and other Persons retained by the Company (all such expenses being herein called “Registration Expenses”), shall be borne by the Company as
provided in this Agreement, and the Company shall also pay all of its internal expenses (including, without limitation, all salaries and expenses of its officers and employees 

  

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performing legal or accounting duties), the expense of any annual audit or quarterly review, the expense of any liability insurance and the expenses and fees
for listing the securities to be registered on each securities exchange on which similar securities issued by the Company are then listed or on the NASD automated quotation system. Notwithstanding anything to the contrary contained herein, each
seller of securities pursuant to a registration under this Agreement shall bear and pay all underwriting discounts and commissions applicable to the securities sold for such seller’s account. 
  
 (b) In connection with each Demand Registration and each Piggyback
Registration, the Company shall reimburse the holders of Investor Registrable Securities and the holders of Other Registrable Securities included in such registration for the reasonable fees and disbursements of one counsel chosen by the holders of
a majority of the Investor Registrable Securities included in such registration and one counsel chosen by the holders of a majority of the Other Registrable Securities included in such registration. 
  
 6. Indemnification. 
  
 (a) The Company agrees to indemnify, to the extent permitted by law, each
holder of Investor Registrable Securities and each holder of Other Registrable Securities, its officers and directors and each Person who controls such holder (within the meaning of the Securities Act) against all losses, claims, actions, damages,
liabilities and expenses caused by (i) any untrue or alleged untrue statement of material fact contained in any registration statement, prospectus or preliminary prospectus or any amendment thereof or supplement thereto or any omission or alleged
omission of a material fact required to be stated therein or necessary to make the statements therein not misleading, or (ii) any violation or alleged violation by the Company of the Securities Act or any other similar federal or state securities
laws or any rule or regulation promulgated thereunder applicable to the Company and relating to action or inaction required of the Company in connection with any such registration, qualification or compliance, and to pay to each holder of Investor
Registrable Securities and each holder of Other Registrable Securities, its officers and directors and each Person who controls such holder (within the meaning of the Securities Act), as incurred, any legal and any other expenses reasonably incurred
in connection with investigating, preparing or defending any such claim, loss, damage, liability or action, except insofar as the same are caused by or contained in any information furnished in writing to the Company or any managing underwriter by
such holder expressly for use therein, or by such holder’s failure to deliver a copy of the registration statement or prospectus or any amendments or supplements thereto after the Company has furnished such holder with a reasonably sufficient
number of copies of the same. In connection with an underwritten offering, the Company shall indemnify such underwriters, their officers and directors and each Person who controls such underwriters (within the meaning of the Securities Act) to the
same extent as provided above with respect to the indemnification of the holders of Investor Registrable Securities and the holders of Other Registrable Securities. 
  
 (b) In connection with any registration statement in which a holder of Investor Registrable Securities or Other Registrable
Securities is participating, each such holder shall furnish to the Company and the managing underwriter in writing such information and affidavits as the Company or the managing underwriter reasonably requests for use in connection with any such
registration statement or prospectus and, to the extent permitted by law, shall indemnify the Company, its directors and officers and each Person who controls the Company (within the meaning of the Securities Act) against any losses, claims,
damages, liabilities and expenses resulting from any untrue or alleged untrue statement of material fact contained in the registration statement, prospectus or preliminary prospectus or any amendment thereof or supplement thereto or any omission or
alleged omission of a material fact required to be stated therein or necessary to make the statements therein not misleading, but only to the extent that such untrue statement or omission is contained in any information or affidavit so furnished in
writing by such holder expressly for use therein; provided that the obligation to indemnify shall be individual, not joint and 

  

 -9- 

 
several, for each holder and shall be limited to the net amount of proceeds received by such holder from the sale of Registrable Securities pursuant to such
registration statement. 
  
 (c) Any Person entitled to
indemnification hereunder shall (i) give prompt written notice to the indemnifying party of any claim with respect to which it seeks indemnification (provided that the failure to give prompt notice shall not impair any Person’s
right to indemnification hereunder to the extent such failure has not prejudiced the indemnifying party) and (ii) unless in such indemnified party’s reasonable judgment (based on the written advice of its counsel) a conflict of interest between
such indemnified and indemnifying parties may reasonably be expected to exist with respect to such claim, permit such indemnifying party to assume the defense of such claim with counsel reasonably satisfactory to the indemnified party. If such
defense is assumed, the indemnifying party shall not be subject to any liability for any settlement made by the indemnified party without its consent (but such consent shall not be unreasonably withheld or delayed). An indemnifying party who is not
entitled to, or elects not to, assume the defense of a claim shall not be obligated to pay the fees and expenses of more than one counsel for all parties indemnified by such indemnifying party with respect to such claim, unless in the reasonable
judgment of any indemnified party (based on the written advice of its counsel) a conflict of interest may reasonably be expected to exist between such indemnified party and any other of such indemnified parties with respect to such claim. In such
instance, the conflicting indemnified parties shall have a right to retain separate counsel at the expense of the indemnifying party. No indemnifying party, in the defense of such claim or litigation, shall, except with the consent of each
indemnified party, consent to the entry of any judgment or enter into any settlement which does not include as an unconditional term thereof the giving by the claimant or plaintiff to such indemnified party of a release from all liability in respect
to such claim or litigation. 
  
 (d) Each party hereto agrees
that, if for any reason the indemnification provisions contemplated by paragraph 6(a) or 6(b) are unavailable to or insufficient to hold harmless an indemnified party in respect of any losses, claims, damages, liabilities or expenses (or actions in
respect thereof) referred to therein, then each indemnifying party shall contribute to the amount paid or payable by such indemnified party as a result of such losses, claims, damages, liabilities or expenses (or actions in respect thereof) in such
proportion as is appropriate to reflect the relative fault of the indemnifying party and the indemnified party as well as any other relevant equitable considerations. The relative fault of such indemnifying party and indemnified party shall be
determined by reference to, among other things, whether the untrue or alleged untrue statement of a material fact or omission or alleged omission to state a material fact relates to information supplied by such indemnifying party or indemnified
party, and the parties’ relative intent, knowledge, access to information and opportunity to correct or prevent such statement or omission. The parties hereto agree that it would not be just and equitable if contribution pursuant to this
paragraph 6(d) were determined by pro rata allocation (even if the holders or any underwriters or all of them were treated as one entity for such purpose) or by any other method of allocation which does not take account of the equitable
considerations referred to in this paragraph 6(d). The amount paid or payable by an indemnified party as a result of the losses, claims, damages, liabilities or expenses (or actions in respect thereof) referred to above shall be deemed to include
any legal or other fees or expenses reasonably incurred by such indemnified party in connection with investigating or, except as provided in paragraph 6(c), defending any such action or claim. No person guilty of fraudulent misrepresentation (within
the meaning of Section 11(f) of the Securities Act) shall be entitled to contribution from any person who was not guilty of such fraudulent misrepresentation. The sellers’ obligations in this paragraph 6(d) to contribute shall be several in
proportion to the amount of securities registered by them and not joint and shall be limited to an amount equal to the net proceeds actually received by such seller from the sale of Registrable Securities effected pursuant to such registration.

  

 -10- 

 (e) The indemnification provided for under this Agreement shall remain in full force and effect
regardless of any investigation made by or on behalf of the indemnified party or any officer, director or controlling Person of such indemnified party and shall survive the transfer of securities. 
  
 7. Participation in Underwritten Registrations. No Person may
participate in any registration hereunder which is underwritten unless such Person (i) agrees to sell such Person’s securities on the basis provided in any underwriting arrangements approved by the Person or Persons entitled hereunder to
approve such arrangements and (ii) completes and executes all questionnaires, powers of attorney, indemnities, underwriting agreements and other documents required under the terms of such underwriting arrangements; provided that no
holder of Registrable Securities included in any underwritten registration shall be required to make any representations or warranties to the Company or the underwriters (other than representations and warranties regarding such holder and such
holder’s intended method of distribution), or to undertake any indemnification obligations to the Company or the underwriters with respect thereto, except as otherwise specifically provided in paragraph 6 hereof, or to agree to any lock-up or
holdback restrictions, except as otherwise specifically provided in paragraph 3(a) hereof. During such time as any such holder of Registrable Securities may be engaged in a distribution of such securities, such holder shall distribute such
securities under the registration statement solely in the manner described in the applicable registration statement. 
  
 8. Definitions. 
  
 (a) “Affiliate” of any particular Person means any other Person controlling, controlled by or under common control with such particular
Person, where “control” means the possession, directly or indirectly, of the power to direct the management and policies of a Person whether through the ownership of voting securities, contract or otherwise, and such control will be
presumed if any Person owns ten percent (10%) or more of the voting capital stock or other ownership interests, directly or indirectly, of any other Person, and with respect to the Tudor Investors the term “Affiliate” shall also include
Related Entities. 
  
 (b) “Affiliated Group” has
the meaning given it in Section 1504 of the Internal Revenue Code of 1986, as amended, and in addition includes any analogous combined, consolidated or unitary group, as defined under any applicable state, local or foreign income tax law.

  
 (c) “BofA Registrable Securities” means Other
Registrable Securities held by BofA. 
  
 (d) “GM
Investors” means Casino Cash Access Corp., on behalf of GM Capital Partners I, L.P., its sole stockholder, and JPMorgan Chase Bank, as Trustee for First Plaza Group Trust, and their Affiliates. 
  
 (e) “HarbourVest Investors” means HarbourVest Partners
VI-Direct Fund L.P. and any other investment fund directly or indirectly administered or managed by HarbourVest Partners, LLC. 
  
 (f) “Investor Registrable Securities” means (i) any Common Stock issued or issuable upon the conversion of any Preferred Stock issued
pursuant to the Securities Purchase Agreement, (ii) any Common Stock issued or issuable with respect to the securities referred to in clause (i) above by way of a stock dividend or stock split or in connection with a combination of shares,
recapitalization, merger, consolidation or other reorganization, and (iii) any other shares of Common Stock held by Persons holding securities described in clauses (i) or (ii) above. As to any particular Investor Registrable Securities, such
securities shall cease to be Investor Registrable Securities when they have been distributed to the public pursuant to an offering registered under the Securities Act or sold to the public through a broker, dealer or market maker in compliance with
Rule 144 under the Securities Act (or any 

  

 -11- 

 
similar rule then in force) or repurchased by the Company or any Subsidiary. As to any particular Investor Registrable Securities held by the Investors, such
securities shall also cease to be Investor Registrable Securities when they have been distributed by the Investors to any of their direct or indirect partners or members, other than (A) a distribution of Investor Registrable Securities by Summit/GCA
Holdings, LLC to any of the Summit Investors (but such Investor Registrable Securities shall cease to be Investor Registrable Securities when they have been further distributed by the Summit Investors to any of their direct or indirect partners or
members), (B) a distribution of Investor Registrable Securities by TPT GCA Investment Ltd., Tudor Ventures GCA Investment Ltd. or Tudor Funds GCA Investment Ltd. to any of the Tudor Investors (but such Investor Registrable Securities shall cease to
be Investor Registrable Securities when they have been further distributed by the Tudor Investors to any of their direct or indirect partners, stockholders or members), (C) a distribution of Investor Registrable Securities by HarbourVest VI-GCA LLC
to any of the HarbourVest Investors (but such Investor Registrable Securities shall cease to be Investor Registrable Securities when they have been further distributed by the HarbourVest Investors to any of their direct or indirect partners or
members), and (D) a distribution of Investor Registrable Securities by Casino Cash Access Corp. to GM Capital Partners I, L.P. (but such Investor Registrable Securities shall cease to be Investor Registrable Securities when they have been further
distributed by the GM Investors to any of their direct or indirect partners or members). For purposes of this Agreement, a Person shall be deemed to be a holder of Investor Registrable Securities, and the Investor Registrable Securities shall be
deemed to be in existence, whenever such Person has the right to acquire directly or indirectly such Investor Registrable Securities (upon conversion or exercise in connection with a transfer of securities or otherwise, but disregarding any
restrictions or limitations upon the exercise of such right), whether or not such acquisition has actually been effected, and such Person shall be entitled to exercise the rights of a holder of Investor Registrable Securities hereunder. 

 
 (g) “M&C Registrable Securities” means Other
Registrable Securities held by M&C. 
  
 (h) “Other
Registrable Securities” means (i) any Common Stock held by the Other Stockholders, and (ii) any Common Stock issued or issuable with respect to the securities referred to in clause (i) above by way of a stock dividend or stock split or in
connection with a combination of shares, recapitalization, merger, consolidation or other reorganization. As to any particular Other Registrable Securities, such securities shall cease to be Other Registrable Securities when they have been
distributed to the public pursuant to an offering registered under the Securities Act or sold to the public through a broker, dealer or market maker in compliance with Rule 144 under the Securities Act (or any similar rule then in force) or
repurchased by the Company or any Subsidiary. 
  
 (i)
“Recapture Date” means the date as of which the Investors have received, from the date hereof through such date, an aggregate amount of cash proceeds equal to the Final Purchase Price (as defined in the Securities Purchase
Agreement) from either dividends paid with respect to or the sale or other transfer of Investor Registrable Securities, whether in an offering to the public registered pursuant to this Agreement and the Securities Act or otherwise. 
  
 (j) “Registrable Securities” means, collectively, Investor
Registrable Securities and Other Registrable Securities. 
  
 (k)
“Related Entities” means, with respect to the Tudor Investors, any entities for which any of the Tudor Investors or any of its Affiliates serve as general partner and/or investment adviser or in a similar capacity, and all mutual
funds or other pooled investment vehicles or entities under the control or management of any of the Tudor Investors or the general partner or investment adviser thereof, or any Affiliate of any of them. 
  

 -12- 

 (l) “Summit Investors” means Summit Ventures VI-A, L.P., Summit Ventures VI-B, L.P.,
Summit VI Advisors Fund, L.P., Summit VI Entrepreneurs Fund, L.P. and Summit Investors VI, L.P. and any other investment fund directly or indirectly administered or managed by Summit Partners, L.P. 
  
 (m) “Tudor Investors” means Tudor Ventures II, L.P., The
Altar Rock Fund L.P., The Raptor Global Portfolio Ltd., Tudor Proprietary Trading, L.L.C., The Tudor BVI Global Portfolio, Ltd. and any entity for which Tudor Investment Corporation or an Affiliate thereof acts as general partner and/or investment
adviser, Tudor Investment Corporation, Tudor Group Holdings LLC, each of their respective Affiliates, or any Affiliate of Affiliated Group of Tudor Investment Corporation and/or Tudor Group Holdings LLC and/or its Affiliates. 
  
 (n) “Tudor Registrable Securities” means Investor
Registrable Securities held by the Tudor Investors. 
  
 (o) Unless
otherwise stated, other capitalized terms contained herein have the meanings set forth in the Securities Purchase Agreement. 
  
 9. Miscellaneous. 
  
 (a) No Inconsistent Agreements. The Company shall not hereafter enter into any agreement with respect to its securities which is inconsistent with
or violates the rights granted to the holders of Registrable Securities in this Agreement. 
  
 (b) Adjustments Affecting Registrable Securities. The Company shall not take any action, or permit any change to occur, with respect to its securities which would materially and adversely affect the ability of
the holders of Registrable Securities to include such Registrable Securities in a registration undertaken pursuant to this Agreement, or which would materially and adversely affect the marketability of such Registrable Securities in any such
registration (including, without limitation, effecting a stock split or a combination of shares). 
  
 (c) Remedies. Any Person having rights under any provision of this Agreement shall be entitled to enforce such rights specifically (without posting
a bond or other security), to recover damages caused by reason of any breach of any provision of this Agreement and to exercise all other rights granted by law. The parties hereto agree and acknowledge that money damages would not be an adequate
remedy for any breach of the provisions of this Agreement and that, in addition to any other rights and remedies existing in its favor, any party shall be entitled to specific performance and/or other injunctive relief from any court of law or
equity of competent jurisdiction (without posting any bond or other security) in order to enforce or prevent violation of the provisions of this Agreement. 
  
 (d) Amendments and Waivers. Except as otherwise provided herein, the provisions of this Agreement may be amended or waived only upon the prior
written consent of the Company, the holders of a majority of the Investor Registrable Securities and the holders of a majority of the Other Registrable Securities; provided that any amendment, modification or waiver which adversely affects any
holder of Investor Registrable Securities or class or sub-class of Investor Registrable Securities (for purposes of this paragraph 9(c), the Investor Registrable Securities held by the Tudor Investors will be considered a sub-class of Investor
Registrable Securities) in a disproportionate manner must be approved by such holder or the holders of a majority of the Investor Registrable Securities held by such class or sub-class. The failure of any party to enforce any of the provisions of
this Agreement shall in no way be construed as a waiver of such provisions and shall not affect the right of such party thereafter to enforce each and every provision of this Agreement in accordance with its terms. 
  

 -13- 

 (e) Successors and Assigns. All covenants and agreements in this Agreement by or on behalf of any
of the parties hereto shall bind and inure to the benefit of the respective successors and assigns of the parties hereto whether so expressed or not. In addition, whether or not any express assignment has been made, the provisions of this Agreement
which are for the benefit of purchasers or holders of Investor Registrable Securities or Other Registrable Securities are also for the benefit of, and enforceable by, any subsequent holder of Investor Registrable Securities or Other Registrable
Securities, as the case may be, including any successor trusts or trustees. 
  
 (f) Severability. Whenever possible, each provision of this Agreement shall be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is held to be
prohibited by or invalid under applicable law, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of this Agreement. 
  
 (g) Counterparts. This Agreement may be executed simultaneously in two
or more counterparts, any one of which need not contain the signatures of more than one party, but all such counterparts taken together shall constitute one and the same Agreement. 
  
 (h) Descriptive Headings. The descriptive headings of this Agreement are inserted for convenience only and do not
constitute a part of this Agreement. 
  
 (i) Governing Law.
The corporate law of the State of Delaware shall govern all issues and questions concerning the relative rights of the Company and its stockholders. All other issues and questions concerning the construction, validity, interpretation and enforcement
of this Agreement and the exhibits and schedules hereto shall be governed by, and construed in accordance with, the laws of the State of Delaware, without giving effect to any choice of law or conflict of law rules or provisions (whether of the
State of Delaware or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Delaware. 
  
 (j) Notices. All notices, demands or other communications to be given or delivered under or by reason of the provisions of this Agreement shall be
in writing and shall be deemed to have been given when delivered personally to the recipient, sent to the recipient by reputable overnight courier service (charges prepaid) or mailed to the recipient by certified or registered mail, return receipt
requested and postage prepaid. Such notices, demands and other communications shall be sent to each Investor and the Other Stockholders at the address indicated on the Schedule of Investors and Schedule of Other Stockholders,
respectively, attached hereto and to the Company at the address indicated below: 
  
 GCA Holdings, Inc. 
 3525 E. Post Road, Suite 120 
 Las Vegas, Nevada 89120 
 Attn: Chief
Executive Officer 
 Phone: (702) 855-3006 
 Facsimile: (702) 262-5039 
  
 or to such other
address or to the attention of such other person as the recipient party has specified by prior written notice to the sending party. 
  
 * * * * * 
  

 -14- 

 IN WITNESS WHEREOF, the parties hereto have executed this Registration Agreement as of the date first
written above. 
  

			
	 GCA HOLDINGS, L.L.C.

		
	By:	 	/s/    KARIM MASKATIYA        
	 Its:
	 	Chairman
	
	 M&C INTERNATIONAL

		
	By:	 	/s/    ROBERT CUCINOTTA        
	 Its:
	 	Secretary
	
	 BANK OF AMERICA CORPORATION

		
	By:	 	/s/    TOM HOUGHTON        
	 Its:
	 	Senior Vice President

  

			
	
	 SUMMIT/GCA HOLDINGS, LLC

		
	By:	 	 Summit Ventures VI-A, L.P.

	 Its:
	 	 Manager

		
	By:	 	 Summit Partners VI (GP), L.P.

	 Its:
	 	 General Partner

		
	By:	 	 Summit Partners VI (GP), LLC

	 Its:
	 	 General Partner

		
	By:	 	/s/    WALTER KORTSCHAK        
	 Its:
	 	Member

  

 (Continuation of Signature Page to Registration Agreement) 
  

			
	 TPT GCA INVESTMENT LTD.

		
	By:	 	/s/    ROBERT P.
FORLENZA        
	 Name:
	 	Robert P. Forlenza
	 Its:
	 	Director
	
	 TUDOR VENTURES GCA INVESTMENT LTD.

		
	By:	 	/s/    ROBERT P.
FORLENZA        
	 Name:
	 	Robert P. Forlenza
	 Its:
	 	Director
	
	 TUDOR FUNDS GCA INVESTMENT LTD.

		
	By:	 	/s/    ROBERT P.
FORLENZA        
	 Name:
	 	Robert P. Forlenza
	 Its:
	 	Director

  

 (Continuation of Signature Page to Registration Agreement) 
  

			
	 HARBOURVEST VI-GCA LLC

		
	By:	 	 HarbourVest Partners VI-Direct Fund L.P.

	 Its:
	 	 Sole Member

		
	By:	 	 HarbourVest VI-Direct Associates LLC

	 Its:
	 	 General Partner

		
	By:	 	 HarbourVest Partners, LLC

	 Its:
	 	 Managing Member

		
	By:	 	/s/    OFER NEMIROVSKY        
	 Its:
	 	Managing Director

  

 (Continuation of Signature Page to Registration Agreement) 
  

			
	 CASINO CASH ACCESS CORP., ON
 BEHALF OF GM CAPITAL PARTNERS I,
 L.P., ITS SOLE STOCKHOLDER

		
	By:	 	/s/    BRIAN S. KORN        
	 Its:
	 	President & Secretary

  

			
	 JPMORGAN CHASE BANK, AS TRUSTEE
 FOR FIRST PLAZA GROUP TRUST

		
	By:	 	/s/    MARC PINSKY        
	 Its:
	 	Assistant Vice President

  

 SCHEDULE OF INVESTORS 
  
 Summit GCA Holdings, LLC 
 c/o Summit Partners,
L.P. 
 499 Hamilton Avenue, Suite 200 
 Palo Alto, California
94301 
 Telephone: (650) 321-1166 
 Telecopy:   (650)
321-1188 
 Attention:   Walter G. Kortschak 
                     C.J. Fitzgerald 
  
 with a copy to: 
 (which shall not constitute notice to the Summit
Investors) 
  
 Kirkland & Ellis LLP 
 200 East Randolph Drive 
 Chicago, Illinois 60601 
 Telephone: (312) 861-2000 
 Telecopy:   (312) 861-2200 

Attention:   Ted H. Zook, P.C. 
  
 TPT GCA Investment Ltd. 
 Tudor Ventures GCA Investment Ltd. 
 Tudor Funds GCA Investment Ltd. 
 c/o Tudor Investment Corporation 

50 Rowes Wharf, 6th Floor 
 Boston, Massachusetts 02110 
 Attention:   Robert Forlenza 
  
 with a copy to: 
 (which shall not constitute notice to the Tudor
Investors) 
  
 Tudor Investment Corporation 
 1275 King Street 
 Greenwich, Connecticut 06831 
 Attention:   Stephen N. Waldman, Esq. 
  
 and 
  
 Bingham McCutchen LLP 
 150 Federal Street 
 Boston,
Massachusetts 02110 
 Telephone: (617) 951-8000 
 Telecopy:
  (617) 951-8736 
 Attention:   Victor J. Paci 
  

HarbourVest VI-GCA LLC 
 c/o HarbourVest Partners, LLC 
  

 One Financial Center 
 44th
Floor 
 Boston, MA 02111 
 Telephone: (617) 348-3707 

Telecopy:   (617) 350-0305 
  
 with a copy to: 
 (which shall not constitute notice to the HarbourVest
Investors) 
  
 Debevoise & Plimpton LLP 
 919 Third Avenue 
 New York, New York 10022 
 Telephone: 212 909 6170 
 Telecopy:   212 909 6836 
 Attention:   David J. Schwartz 
  
 Casino Cash Access Corp. 
 c/o GM Capital Partners I, L.P. 
 c/o General Motors Investment Management Corporation 
 767 Fifth Avenue, 16th
Floor 
 New York, New York 10153 
 Telecopy:   (212)
418-3644 
 Attention:   Larry Rusoff 
  
 JPMorgan Chase Bank, as Trustee for First Plaza Group Trust 
 4 Chase
MetroTech Center, 18th Floor 
 Brooklyn, New York 11245 
 Telecopy:   (718) 242-8695 
 Attention:   John A. Ferrante 
  
 with a copy to: 
 (which shall not
constitute notice to JPMorgan Chase Bank, 
 as Trustee for First Plaza Group Trust) 
  
 General Motors Investment Management Corporation 
 767 Fifth Avenue, 16th Floor 
 New York, New York 10153 
 Telecopy:   (212) 418-3644 
 Attention:   Larry Rusoff 
  

 SCHEDULE OF OTHER STOCKHOLDERS 
  
 M&C International 
 2350 Mission College
Blvd, Suite 200 
 Santa Clara, California 95054 
 Phone:
      (408) 492-0034 
 Facsimile: (408) 492-9632 
 Attention:  President 
  
 with a copy
to: 
 (which shall not constitute notice to M&C International) 
  
 Morrison & Foerster LLP 
 755 Page Mill Road

 Palo Alto, California 94304 
 Phone:
      (650) 813-5615 
 Facsimile: (650) 494-0792 
 Attn:          Paul “Chip” L. Lion III, Esq. 
  
 Bank of America Corporation 
 600 Montgomery Street 
 San Francisco, CA 94111 
 Phone:       (415)
913-6079 
 Facsimile: (415) 913-6807 
 Attn:
         Gary M. Tsuyuki 
  
 with
a copy to: 
 (which shall not constitute notice to BofA) 
  
 Fried, Frank, Harris, Shriver & Jacobson LLP 
 One New York Plaza

 New York, NY 10004 
 Phone:
      (212) 859-8000 
 Facsimile: (212) 859-4000 
 Attention:  Jeffrey Bagner and Michael LevittPrepared by R.R. Donnelley Financial -- Stockholders Agreement, dated as of May 13, 2004

 Exhibit 10.20 
  
 GCA HOLDINGS, INC. 
 STOCKHOLDERS AGREEMENT 
  
 THIS STOCKHOLDERS
AGREEMENT (this “Agreement”) is made and entered into as of May 13, 2004, by and among GCA Holdings, L.L.C., a Delaware limited liability company that shall be converted into a Delaware corporation named GCA Holdings, Inc. (the
“Company”), each of the Persons listed on the Schedule of Investors attached hereto (each, an “Investor” and collectively, the “Investors”), M&C International, a Nevada corporation (the
“Founding Stockholder”) and each of the Persons listed on the Schedule of Other Stockholders attached hereto (each, an “Other Stockholder” and collectively, the “Other Stockholders”). The
Investors, the Founding Stockholder and the Other Stockholders are collectively referred to herein as the “Stockholders” and individually as a “Stockholder.” Except as otherwise provided herein, capitalized terms
used herein are defined in paragraph 15 hereof. 
  
 WHEREAS,
certain of the Stockholders are party to that certain Securities Purchase and Exchange Agreement, dated as of April 21, 2004, by and among the Company, the Investors and the Founding Stockholder and the other Persons named therein (as the same may
be amended or modified from time to time in accordance with its terms, the “Securities Purchase Agreement”); 
  
 WHEREAS, pursuant to the Conversion (as defined in the Securities Purchase Agreement), the Investors shall acquire shares of the Company’s Class A
Preferred Stock, par value $.01 per share (the “Class A Preferred Stock”), and shares of the Company’s Class B Preferred Stock, par value $.01 per share (the “Class B Preferred Stock” and, together with the
Class A Preferred Stock, the “Preferred Stock”), pursuant to the Securities Purchase Agreement; 
  
 WHEREAS, immediately following the Conversion, the Founding Stockholder and the Other Stockholders shall own all of the Company’s outstanding Class A
Common Stock, par value $.01 per share (the “Class A Common Stock”) and all of the Company’s outstanding Class B Common Stock, par value $.01 per share (the “Class B Common Stock” and, together with the Class A
Common Stock, the “Common Stock”); 
  
 WHEREAS,
the Company and the Stockholders desire to enter into this Agreement for the purposes, among others, of (i) establishing the composition of the Company’s board of directors (the “Board”), (ii) assuring continuity in the
management and ownership of the Company and (iii) limiting the manner and terms by which the Company’s capital stock may be transferred; and 
  
 WHEREAS, the execution and delivery of this Agreement is a condition to the Closing under the Securities Purchase Agreement. 
  
 NOW, THEREFORE, in consideration of the mutual covenants contained herein and
other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties to this Agreement hereby agree as follows: 
  
 1. Board of Directors. 
  
 (a) From and after the consummation of the transactions contemplated by the Securities Purchase Agreement (the “Closing”), and until the
provisions of this paragraph 1 cease to be effective, each holder of Stockholder Shares shall vote all of his, her or its Stockholder Shares which are voting shares (but with it being understood, however, that neither the shares of Class B Common
Stock nor the shares of Class B Preferred Stock have any rights to vote for members of the Board under the Company’s Certificate of Incorporation and shall have no such rights hereunder) and any other voting securities of the Company over which
such holder has voting control and shall take all other necessary or 

  

 
desirable actions within his, her or its control (whether in his, her or its capacity as a stockholder, director, member of a board committee or officer of
the Company or otherwise, and including attendance at meetings in person or by proxy for purposes of obtaining a quorum and execution of written consents in lieu of meetings), and the Company shall take all necessary or desirable actions within its
control (including calling special board and stockholder meetings), so that: 
  
 (i) subject to the terms of this Agreement, the authorized number of directors on the Board shall be established and maintained at up to seven (7) directors; 
  
 (ii) the following persons shall be elected to the Board:

  
 (A) two (2) representatives designated by the
Investors that hold a majority of the Stockholder Shares which are voting shares held by all of the Investors (the “Investor Directors”), with Walter G. Kortschak and C.J. Fitzgerald serving as the Investor Directors immediately
following the Closing (and with it being understood that such Investor Directors shall be elected by the holders of a majority of the outstanding Class A Preferred Stock pursuant to Section 4A of Part B of Article IV of the Company’s
Certificate of Incorporation for so long as the provisions thereof remain effective); provided that the right of the Investors to designate the Investor Directors pursuant to this subparagraph (ii)(A) shall be reduced to (A) one
Investor Director in the event the Investors cease to hold in the aggregate at least 20% of the Company’s Common Stock on a fully-diluted basis (assuming conversion of the Preferred Stock) and (B) no Investor Director in the event that the
Investors cease to hold in the aggregate at least 10% of the Company’s Common Stock on a fully-diluted basis (assuming conversion of the Preferred Stock); 
  

(B) two (2) representatives designated by the Founding Stockholder (the “Founding Stockholder Directors”), with Karim
Maskatiya and Robert Cucinotta serving as the Founding Stockholder Directors immediately following the Closing; provided that the right of the Founding Stockholder to designate the Founding Stockholder Directors shall be reduced to (A)
one Founding Stockholder Director in the event that the Founding Stockholder ceases to hold at least 20% of the Company’s Common Stock on a fully-diluted basis (assuming conversion of the Preferred Stock) and (B) no Founding Stockholder
Director in the event that the Founding Stockholder ceases to hold at least 10% of the Company’s Common Stock on a fully-diluted basis (assuming conversion of the Preferred Stock); 
  
 (C) one (1) representative elected by the holders of the Company’s outstanding Class A Common Stock and
Class A Preferred Stock (voting on an as-if-converted basis) in accordance with applicable corporate law and the Company’s Certificate of Incorporation and Bylaws, so long as such representative is approved by the Investors that hold a majority
of the Stockholder Shares held by all of the Investors (for so long as the Investors have the right to designate at least one Investor Director hereunder) and the Founding Stockholder (so long as the Founding Stockholder has the right to designate
at least one Founding Stockholder Director hereunder); provided that such representative shall not be an officer or employee of the Company or any of its Subsidiaries and such representative shall be an Independent Director (the
“Outside Director”), and with such Outside Director being so designated and approved as provided herein and elected to the Board as soon as practicable after the Closing; and 
  

 -2- 

 (D) if and to the extent required pursuant to the terms of the Indenture, the Senior Debt
or the requirements under any applicable federal securities laws, rules or regulations, up to two (2) additional representatives elected by the holders of the Company’s outstanding Class A Common Stock and Class A Preferred Stock (voting on an
as-if-converted basis) in accordance with applicable corporate law and the Company’s Certificate of Incorporation and Bylaws; provided that no such representative shall be an officer or employee of the Company or any of its
Subsidiaries and each such representative shall be an Independent Director (the “Additional Outside Director(s)”), and with such Additional Outside Director(s) being so designated and approved as provided herein; provided
further that the first Additional Outside Director elected to the Board to make the total number of directors on the Board equal to six must be approved by the Investors that hold a majority of the Stockholder Shares held by all of the
Investors (for so long as the Investors have the right to designate at least one Investor Director hereunder), and the Founding Stockholder (so long as the Founding Stockholder has the right to designate at least one Founding Stockholder Director
hereunder); and provided further that the second Additional Outside Director elected to the Board to make the total number of directors on the Board equal to seven must be approved by the Investors that hold a majority of the
Stockholder Shares held by all of the Investors (for so long as the Investors have the right to designate at least one Investor Director hereunder), the Founding Stockholder (so long as the Founding Stockholder has the right to designate at least
one Founding Stockholder Director hereunder) and by the Tudor Investors that hold a majority of the Stockholder Shares held by all of the Tudor Investors (so long as the Tudor Investors hold Stockholder Shares which in the aggregate represent at
least 50% of the Stockholder Shares held by the Tudor Investors as of the Closing). To the extent that the Indenture requires that only one (1) additional representative must be added to the Board (to make the total number of directors on the Board
equal to six), either the Investors that hold a majority of the Stockholder Shares held by all of the Investors (for so long as the Investors have the right to designate at least one Investor Director hereunder) or the Founding Stockholder (for so
long as the Founding Stockholder has the right to designate at least one Founding Stockholder Director hereunder) may nevertheless require that the second Additional Outside Director shall be elected and added to the board pursuant to the provisions
of this subparagraph (ii)(D). 
  
 (iii) the
composition of the board of directors or equivalent body of each of the Company’s Subsidiaries (a “Sub Board”) shall be proportionately equivalent to that of the Board, provided that the composition of the board of directors or
management committee, as the case may be, of Global Cash Access, L.L.C. shall at all times be the same as the Board; 
  
 (iv) subject to paragraph 1(a)(v) below and paragraph 1(e) below, any director of the Company may be removed from the Board or a Sub Board
in the manner allowed by law and the Company’s or such Subsidiary’s Certificate of Incorporation and Bylaws or similar governing documents; provided that, (A) with respect to any Investor Director, such removal (with or
without cause) shall only be upon the written request of the Investors that hold a majority of the Stockholder Shares held by all of the Investors and for no other reason, (B) with respect to any Founding Stockholder Director, such removal (with or
without cause) shall only be upon the written request of the Founding Stockholder and for no other reason, and (C) with respect to any Outside Director or Additional Outside Director, such removal (with or without cause) shall only be upon the
written request of the Investors that hold a majority of the Stockholder Shares held by all of the Investors (so long as the Investors have the right to designate at least one Investor Director hereunder) and the Founding Stockholder (so long as the
Founding Stockholder has the right to designate at least one Founding Stockholder Director hereunder); 
  

 -3- 

 (v) in the event that any representative designated hereunder for any reason ceases to
serve as a member of the Board or any Sub Board during his or her term of office, the resulting vacancy on the Board or Sub Board shall be filled by (A) with respect to a representative designated pursuant to subparagraph (ii)(A) above, a
representative designated as provided in subparagraph (ii)(A) above, (B) with respect to a representative elected pursuant to subparagraph (ii)(B) above, a representative elected as provided in subparagraph (ii)(B) above, (C) with respect to a
representative elected pursuant to subparagraph (ii)(C) above, a representative elected and approved as provided in subparagraph (ii)(C) above, who satisfies the other requirements set forth in subparagraph (ii)(C) above and (D) with respect to a
representative elected pursuant to subparagraph (ii)(D) above, a representative elected and approved as provided in subparagraph (ii)(D) above, who satisfies the other requirements set forth in subparagraph (ii)(D) above; 
  
 (vi) upon reduction of the rights of the Investors to
designate any Investor Director pursuant to subparagraph (ii)(A) above, at the written request of the Founding Stockholder (for so long as the Founding Stockholder has the right to designate at least one Founding Stockholder Director hereunder),
each Stockholder shall vote all of his, her or its Stockholder Shares which are entitled to vote and any other voting securities of the Company over which such Stockholder has voting control and shall take all other necessary or desirable action
within his, her or its control to remove from Board and any Sub Board such Investor Director with respect to whom the right to so designate has been lost at the time specified in such written request. Thereafter, such positions previously held by
such removed Investor Director on the Board and any Sub Board shall be filled by the vote of the holders of the Company’s outstanding Class A Common Stock and Class A Preferred Stock (voting on an as-if-converted basis) in accordance with
applicable corporate law and the Company’s Certificate of Incorporation and Bylaws; and 
  
 (vii) upon reduction of the rights of the Founding Stockholder to designate any Founding Stockholder Director pursuant to subparagraph
(ii)(B) above, at the written request of the Investors that hold of a majority of the Stockholder Shares held by all of the Investors (for so long as the Investors have the right to designate at least one Investor Stockholder Director hereunder),
each Stockholder shall vote all of his, her or its Stockholder Shares which are entitled to vote and any other voting securities of the Company over which such Stockholder has voting control and shall take all other necessary or desirable action
within his, her or its control to remove from Board and any Sub Board such Founding Stockholder Director with respect to whom the right to so designate has been lost at the time specified in such written request. Thereafter, such positions
previously held by such removed Founding Stockholder Director on the Board and any Sub Board shall be filled by the vote of the holders of the Company’s outstanding Class A Common Stock and Class A Preferred Stock (voting on an as-if-converted
basis) in accordance with applicable corporate law and the Company’s Certificate of Incorporation and Bylaws. 
  
 (b) Any committees established by the Board or a Sub Board shall include at least one Investor Director and at least one Founding Stockholder Director.

  
 (i) Subject to any applicable federal
securities laws, rules or regulations regarding the required composition of compensation committees, a Compensation Committee of the Board comprised of three (3) members shall be established promptly following the Closing and shall include one
Investor Director, one Founding Stockholder Director and one Outside Director who is an Independent Director. The Compensation Committee’s authority and duties shall include (1) making recommendations to the Board regarding the compensation
(including 

  

 -4- 

 
salary, bonuses and other forms of compensation) to be paid to each of the Company’s executives and key employees and directors and (2) the day-to-day
administration of the Company’s Equity Incentive Plans (subject to the oversight and ultimate control thereof by the Board). 
  
 (ii) Subject to any applicable federal securities laws, rules or regulations regarding the required composition of audit committees, an
Audit Committee of the Board comprised of three (3) members shall be established promptly following the Closing and shall include one Investor Director, one Founding Stockholder Director and the Outside Director. The Audit Committee’s authority
and duties shall be as set forth in the Board’s enabling resolutions adopted in connection with the establishment of such committee. 
  
 (c) The Company shall pay the reasonable out-of-pocket expenses (including travel expenses) incurred by each director in connection with attending the
meetings of the Board, any Sub Board and any committee thereof and each non-management director (including the Investor Directors) shall receive the same remuneration (including option grants and other equity-based compensation) for serving as a
director (if any). The Company shall use its reasonable efforts to maintain requisite directors and officers indemnity insurance coverage in effect at all times (subject to appropriate cost considerations) and the Company’s Certificate of
Incorporation and Bylaws shall at all times provide for indemnification and exculpation of directors to the fullest extent permitted under applicable law. 
  
 (d) So long as the Tudor Investors hold Stockholder Shares which in the aggregate represent at least 50% of the Stockholder Shares held by the Tudor
Investors as of the Closing, the Company shall give the Tudor Investors written notice of each meeting of its Board and each committee thereof at least three business days prior to the date of each such meeting, and the Company shall permit one
representative of the Tudor Investors to attend (in person or by telephone) all meetings of its Board as an observer. Such representative of the Tudor Investors shall be entitled to receive all written materials and other information (including,
without limitation, copies of meeting minutes) given to the Company’s directors in connection with such meetings at the same time such materials and information are given to the Company’s directors. 
  
 (e) Notwithstanding anything set forth herein to the contrary, in the event
that any director shall be convicted of a felony or is deemed to be unsuitable by any gaming regulatory authority in any state, tribal jurisdiction, foreign jurisdiction or other jurisdiction in which the Company or any of its Subsidiaries operate,
such director shall be automatically removed from the Board and any Sub Board and each Stockholder shall vote all of his, her or its Stockholder Shares which are entitled to vote and any other voting securities of the Company over which such
Stockholder has voting control and shall take all other necessary or desirable action within his, her or its control to remove such director from the Board and any Sub Board. 
  
 (f) Each Founding Stockholder Director acknowledges that it has approved of the election of the Investor Directors to the
Board and the Sub Boards (and, prior to the conversion of the Company to a corporation, to the Company’s management committee), and each director agrees that it shall approve of any director elected to the Board or any Sub Board in accordance
with the terms of this paragraph 1 and the Company’s certificate of incorporation. 
  
 (g) The provisions of this paragraph 1 shall terminate automatically and shall be of no further force and effect upon the consummation of an Initial Public Offering. 
  
 2. Representations and Warranties; Agreements. Each Stockholder
represents and warrants as of the date hereof that (i) this Agreement has been duly authorized, executed and delivered by such Stockholder and constitutes the valid and binding obligation of such Stockholder, enforceable in 

  

 -5- 

 
accordance with its terms, and (ii) such Stockholder has not granted and is not a party to any proxy, voting trust or other agreement which is inconsistent
with, conflicts with or violates any provision of this Agreement. No holder of Stockholder Shares shall grant any proxy or become party to any voting trust or other agreement which is inconsistent with, conflicts with or violates any provision of
this Agreement. 
  
 3. Certain Transfer Restrictions.

  
 (a) No Other Stockholder shall sell, transfer, assign, pledge
or otherwise dispose of (whether with or without consideration and whether voluntarily or involuntarily or by operation of law or otherwise) any interest in any Stockholder Shares, (a “Transfer”), except pursuant to a Public Sale or
a Sale of the Company or, in the case of BofA, a Transfer to the Founding Stockholder in the case of a Tendering Event or a BHC Regulatory Problem (an “Exempt Transfer”), or the provisions of this paragraph 3. Prior to making any
Transfer other than an Exempt Transfer, the Other Stockholder transferring any Stockholder Shares (a “Transferring Stockholder”) shall deliver a written notice (an “Offer Notice”) to the Company, the Investors and
the Founding Stockholder. The Offer Notice shall disclose in reasonable detail the identity of the prospective transferee(s), the number of Stockholder Shares to be transferred and the terms and conditions of the proposed Transfer. In no event shall
any Transfer (other than an Exempt Transfer) of Stockholder Shares pursuant to this paragraph 3 be made by any Other Stockholder for any consideration other than cash payable upon consummation of such Transfer or in installments over time (which
may, but does not need to, be evidenced by a seller note). No Other Stockholder shall consummate any Transfer until 45 days after the Offer Notice has been given to the Company and the Investors and the Founding Stockholder (the “Election
Period”), unless the parties to the Transfer have been finally determined pursuant to this paragraph 3 prior to the expiration of such 45-day period. The date of the first to occur of such events is referred to herein as the
“Authorization Date.” 
  
 (b) The Company may
elect to purchase all or any portion of the Transferring Stockholder’s Stockholder Shares to be transferred upon the same terms and conditions as those set forth in the Offer Notice by delivering a written notice of such election to such
Transferring Stockholder, the Investors and the Founding Stockholder within 15 days after the Offer Notice has been delivered to the Company. If the Company has not elected to purchase all of such Transferring Stockholder’s Stockholder Shares
to be transferred, each of the Investors and the Founding Stockholder may elect to purchase all or any portion of the remaining Stockholder Shares to be transferred upon the same terms and conditions as those set forth in the Offer Notice by
delivering written notice of such election to the Transferring Stockholder within 30 days after the Offer Notice has been given to the Investors and the Founding Stockholder. If more than one Investor or one Investor and the Founding Stockholder
elects to purchase such Stockholder Shares, the Stockholder Shares to be sold to such Investors and/or the Founding Stockholder shall be allocated among the Investors and/or the Founding Stockholder pro rata according to the number of Stockholder
Shares owned by each such Investor and/or the Founding Stockholder. If the Company, the Investors and the Founding Stockholder have not elected to purchase all of such Transferring Stockholder’s Stockholder Shares specified in the Offer Notice,
such Transferring Stockholder may Transfer the Stockholder Shares specified in the Offer Notice for which no purchase election has been made at a price and on terms no more favorable to the transferee(s) thereof than specified in the Offer Notice
during the 60-day period immediately following the Authorization Date. Any Transferring Stockholder’s Stockholder Shares not transferred within such 60-day period shall be subject to the provisions of this paragraph 3(b) upon subsequent
Transfer. If any of the Company, the Investors or the Founding Stockholder have elected to purchase any Stockholder Shares hereunder, the Transfer of such Stockholder Shares shall be consummated as soon as practical after the delivery of the
election notice(s) to the Transferring Stockholder, but in any event within 15 days after the expiration of the Election Period. The Investors may assign all or any portion of their repurchase rights under this paragraph 3(b) to one or more of their
affiliated investment funds. 
  

 -6- 

 (c) The restrictions contained in this paragraph 3 shall not apply with respect to any Transfer of
Stockholder Shares by an Other Stockholder to any Affiliate of such Other Stockholder or any Transfer of Stockholder Shares by an Other Stockholder that is an individual (i) pursuant to applicable laws of descent and distribution or (ii) among such
Other Stockholder’s Family Group (collectively referred to herein as “Permitted Transferees”); provided that such restrictions shall continue to be applicable to the Stockholder Shares after any such Transfer and
the transferees of such Stockholder Shares shall agree in writing to be bound by the provisions of this Agreement affecting the Stockholder Shares so transferred as a condition precedent to any such Transfer. For purposes of this Agreement,
“Family Group” means an individual’s siblings, spouse and their descendants (whether natural or adopted) or any trust established solely for the benefit of such individual and/or such individual’s siblings, spouse and/or
their descendants. Notwithstanding the foregoing, no party hereto shall avoid the provisions of this Agreement by making one or more transfers to one or more Permitted Transferees and then disposing of all or any portion of such party’s
interest in any such Permitted Transferee. 
  
 (d) The
restrictions set forth in this paragraph 3 shall continue with respect to each Stockholder Share following any Transfer thereof (other than an Exempt Transfer or a Transfer to the Company, an Investor (or any of its affiliated investment funds) or
the Founding Stockholder pursuant to subparagraph 3(b) above); provided that all such restrictions shall terminate upon the consummation of an Initial Public Offering. 
  
 4. Holdback Agreement. No Other Stockholder shall effect any public sale or distribution (including sales pursuant to
Rule 144 under the Securities Act) of any Stockholder Shares or of any other capital stock or equity securities of the Company, or any securities convertible into or exchangeable or exercisable for such stock or securities, during the seven (7) days
prior to and the 180-day period beginning on the effective date of the Company’s Initial Public Offering or during the seven (7) days prior to and the 90-day period beginning on the effective date of any underwritten Demand Registration or
Piggyback Registration (each as defined in the Registration Agreement), unless the underwriters managing the registration otherwise agree in writing; provided that no Stockholder shall be released from the requirements set forth in the preceding
sentence unless and to the extent that every other Stockholder is either released from such requirement on a pro rata basis or waives its right to be so released. Nothing contained in this paragraph shall prevent the Stockholders from selling their
Stockholder Shares in such Initial Public Offering, Demand Registration or Piggyback Registration in compliance with the Registration Agreement. 
  
 5. Transfers; Future Sales. Prior to any Stockholder Transferring any Stockholder Shares (other than pursuant to an Exempt Transfer) to any Person
and prior to the Company issuing or selling any Common Stock (other than pursuant to an Initial Public Offering) or any options or other rights to acquire Common Stock or any securities convertible into or exchangeable for such Common Stock to any
Person, such Stockholder or the Company, as the case may be, shall cause the prospective transferee to be bound by this Agreement and to execute and deliver to the Company and the other Stockholders a counterpart of this Agreement. Transferees of
Stockholder Shares held by Investors (other than the Founding Stockholder or its Affiliates, all of whom shall be deemed to be Founding Stockholders hereunder, and other than the Other Stockholders or their Permitted Transferees, all of whom shall
be deemed to be Other Stockholders hereunder) shall be deemed to be Investors hereunder. Transferees of Stockholder Shares held by the Founding Stockholder (other than the Investors or their Affiliates, all of whom shall be deemed to be Investors
hereunder, and other than the Other Stockholders or their Permitted Transferees, all of whom shall be deemed to be Other Stockholders hereunder) shall be deemed to be Other Stockholders hereunder. Transferees of Stockholder Shares held by Other
Stockholders (other than the Investors or their Affiliates, all of whom shall be deemed to be Investors hereunder, and other than the Founding Stockholder or its Affiliates, all of whom shall be deemed to be Founding Stockholders hereunder) and
transferees of Common Stock (or options or other rights to acquire Common 

  

 -7- 

 
Stock or securities convertible into or exchangeable for such Common Stock) issued by the Company (other than the Investors and/or their designees, all of
whom shall be deemed to be Investors hereunder, and other than the Founding Stockholder, all of whom shall be deemed to be Founding Stockholders hereunder) shall be deemed to be Other Stockholders hereunder. The provisions of this paragraph 5 shall
terminate upon the consummation of an Initial Public Offering. 
  
 6. Legend. Each certificate evidencing Stockholder Shares and each certificate issued in exchange for or upon the Transfer of any Stockholder Shares shall be stamped or otherwise imprinted with a legend in substantially the following
form: 
  
 “The securities represented hereby have not been
registered under the Securities Act of 1933, as amended. The transfer of the securities represented by this certificate is subject to a Stockholders Agreement dated as of May 13, 2004 among the issuer of such securities (the “Company”) and
certain of the Company’s stockholders, as the same may be amended or modified from time to time. A copy of such Stockholders Agreement shall be furnished without charge by the Company to the holder hereof upon written request.” 

 
 The Company shall imprint such legend on certificates evidencing Stockholder Shares
outstanding as of the date hereof. 
  
 7. First Refusal
Rights. 
  
 (a) Except for issuances of Common Stock (i)
pursuant to an Equity Incentive Plan, (ii) upon the conversion of the Preferred Stock, (iii) as consideration in connection with the acquisition of another company or business or (iv) pursuant to a public offering registered under the Securities
Act, if the Company authorizes the issuance or sale of any shares of Common Stock or any securities (including debt securities) containing, or coupled with, warrants, options or rights to acquire any shares of Common Stock (other than as a dividend
on the outstanding shares of Common Stock) or any securities exchangeable for or convertible into Common Stock other than issuances of Common Stock or Preferred Stock upon conversion of the Company from a limited liability company to a corporation
(collectively, “Securities”), the Company shall first offer to sell to the Founding Stockholder and each Investor a portion of such Securities equal to the quotient determined by dividing (A) the number of shares of Common Stock
held by such holder (including shares of Common Stock issuable upon conversion of the Preferred Stock) by (B) the total number of shares of Common Stock then outstanding (including shares of Common Stock issuable upon conversion of the Preferred
Stock and shares reserved for issuance under Equity Incentive Plans). Each Stockholder shall be entitled to purchase all or any portion of its allotment of such Securities at the most favorable price and on the most favorable terms as such
Securities are to be offered to any other Persons; provided that if all Persons entitled to purchase or receive such Securities are required to also purchase other securities of the Company, the Stockholders exercising their rights
pursuant to this paragraph shall also be required to purchase the same strip of securities (on the same terms and conditions) that such other Persons are required to purchase. The purchase price for all Securities offered to the Stockholders shall
be payable in cash or, to the extent otherwise consistent with the terms offered to any other Persons, installments over time (which may, but does not to, be evidenced by a seller note). In connection with a Stockholder’s right to purchase
shares of Class A Common Stock, each Stockholder shall have the right to elect to substitute (on a one-for-one basis) shares of Class B Common Stock for all or any portion of such shares of Class A Common Stock that such Stockholder would otherwise
be entitled to purchase hereunder. 
  

 -8- 

 (b) In order to exercise its purchase rights hereunder, a Stockholder must within 20 days after receipt
of written notice from the Company describing in reasonable detail the Securities being offered, the purchase price thereof, the payment terms and such Stockholder’s percentage allotment deliver a written notice to the Company describing its
election hereunder. If all of the Securities offered to the Stockholders are not fully subscribed by such Stockholders, the remaining Securities shall be reoffered by the Company to the Stockholders purchasing their full allotment upon the terms set
forth in this paragraph, except that such holders must exercise their purchase rights within five (5) days after receipt of such reoffer. 
  
 (c) Upon the expiration of the offering periods described above, the Company shall be entitled to sell such Securities which the Stockholders have not
elected to purchase during the 60 days following such expiration on terms and conditions no more favorable to the purchasers thereof than those offered to such holders. Any Securities offered or sold by the Company after such 60-day period must be
reoffered to the Stockholders pursuant to the terms of this paragraph. 
  
 (d) The provisions of this paragraph 7 shall terminate upon the consummation of an Initial Public Offering. 
  
 8. Co-Sale Rights. 
  
 (a) At least 30 days prior to any Transfer of Stockholder Shares by any Investor or the Founding Stockholder (other than to an Affiliate or pursuant to a
Public Sale) (a “Co-Sale Transfer”), the Investor or the Founding Stockholder, as applicable (the “Transferring Person”) shall deliver a written notice (the “Sale Notice”) to the Company and, if an
Investor is the Transferring Person, all other Investors, the Founding Stockholder and BofA, and if the Founding Stockholder is the Transferring Person, all of the Investors and BofA (the “Non-Transferring Persons”) specifying in
reasonable detail the identity of the prospective transferee(s), the number of Stockholder Shares to be transferred, the price per share of the Stockholder Shares being transferred and the other terms and conditions of the Co-Sale Transfer. The
Non-Transferring Persons may elect to participate in the contemplated Co-Sale Transfer at the same price per Stockholder Share and on the same terms and conditions by delivering written notice to the Transferring Person within 30 days after delivery
of the Sale Notice, unless such Co-Sale Transfer is also a Sale of the Company in which case the aggregate consideration in such Sale of the Company shall be distributed in accordance with paragraph 10 below. If any Non-Transferring Persons have
elected to participate in such Co-Sale Transfer, the Transferring Person and such Non-Transferring Persons shall be entitled to sell in the contemplated Co-Sale Transfer, at the same price and on the same terms and conditions, a number of
Stockholder Shares equal to the product of (i) the quotient determined by dividing the percentage of Stockholder Shares owned by such Person by the aggregate percentage of Stockholder Shares owned by the Transferring Person and the Non-Transferring
Persons participating in such sale and (ii) the number of Stockholder Shares to be sold in the contemplated Co-Sale Transfer. 
  
 For example, if the Sale Notice contemplated a sale of 100 Stockholder Shares by the Transferring Person, and if the Transferring Person at such
time owns 30% of all Stockholder Shares and if one Non-Transferring Person elects to participate and owns 20% of all Stockholder Shares, the Transferring Person would be entitled to sell 60 shares (30% ÷ 50% x 100 shares) and the
Non-Transferring Person would be entitled to sell 40 shares (20% ÷ 50% x 100 shares). 
  
 Any of the Non-Transferring Persons may elect to sell in any Co-Sale Transfer contemplated under this paragraph 8(a) a lesser number of Stockholder Shares than such Non-Transferring Person is entitled to sell
hereunder, in which case the Transferring Person shall have the right to sell an additional number of Stockholder Shares in such Co-Sale Transfer equal to the number that such Non-Transferring Person has 

  

 -9- 

 
elected not to sell. The Founding Stockholder shall not Transfer any of its Stockholder Shares pursuant to this paragraph 8(a) to any prospective transferee
if such prospective transferee(s) declines to allow the participation of the Investors and BofA and any such purported Transfer shall be null and void, and the participation of the Founding Stockholder and BofA in any Transfer contemplated by any
Investor pursuant to this paragraph 8(a) shall be subject to the approval of the prospective transferee(s). 
  
 (b) Notwithstanding anything to the contrary expressed or implied in this Agreement, the provisions of this paragraph 8 shall continue with respect to
each Stockholder Share following any Transfer thereof until the consummation of an Initial Public Offering or the date on which such Stockholder Share has been transferred in a Public Sale or a Sale of the Company. 
  
 (c) Each Stockholder transferring Stockholder Shares pursuant to this
paragraph 8 shall pay its pro rata share (based on the number of Stockholder Shares to be sold) of the expenses incurred by the Transferring Person in connection with such Transfer and shall be obligated to join on a pro rata basis (based on the
number of Stockholder Shares to be sold) in any indemnification or other obligations that the Transferring Person agrees to provide in connection with such Transfer (other than any such obligations that relate specifically to a particular
Stockholder such as indemnification with respect to representations and warranties given by a Stockholder regarding such Stockholder’s title to and ownership of Stockholder Shares; provided that no holder shall be obligated in connection
with such Transfer to agree to indemnify or hold harmless the transferees with respect to an amount in excess of the net cash proceeds paid to such holder in connection with such Transfer). 
  
 (d) Notwithstanding anything to the contrary set forth herein, in no event
shall the Founding Stockholder or any Investor Transfer (other than a Transfer pursuant to paragraph 9 below and other than pursuant to a Sale of the Company) any Stockholder Shares in any way that would cause a “change in control” under
the Transaction Debt as the terms thereof exist on the date hereof (and without taking into account any amendment, modification or waiver of any provision thereof by any of the parties thereto after the date hereof), and any such purported Transfer
shall be null and void. Notwithstanding anything to the contrary set forth herein, so long as any Senior Debt is outstanding, in no event shall the Tudor Investors, the GM Investors or the HarbourVest Investors Transfer in the aggregate more than
50% of the Stockholder Shares held by the Tudor Investors, the GM Investors or the HarbourVest Investors, respectively, as of the Closing without the prior written consent of the Board. In connection with any contemplated Initial Public Offering,
the Company, the Investors and the Founding Stockholder shall use their commercially reasonable best efforts to amend the “change-in-control” definition in the Senior Debt to be the same as the “change-in-control” definition in
the Senior Notes. 
  
 9. Sale of the Company.

  
 (a) If at any time after the seventh anniversary of the
Closing, the Investors holding a majority of the outstanding Stockholder Shares held by all of the Investors or the Founding Stockholder (the “Electing Stockholders”) consents to a proposed Sale of the Company (other than to any
Person that is an Affiliate of the Founding Stockholder or with respect to which any of the Summit Investors or any of the Tudor Investors directly or indirectly hold a greater than 10% equity interest or possess the right to elect a majority of the
board of directors or similar governing body) (an “Approved Sale”), each holder of Stockholder Shares shall vote for, consent to and raise no objections against, and not otherwise impede or delay, such Approved Sale. In furtherance
of the foregoing, if the Approved Sale is structured as (i) a merger or consolidation, each holder of Stockholder Shares shall vote its Stockholder Shares to approve such merger or consolidation, whether by written consent or at a stockholders
meeting, and waive all dissenters rights, appraisal rights and similar rights in connection with such merger or consolidation; (ii) a sale of stock, each holder of Stockholder Shares shall agree to sell, and shall sell, all of such
Stockholder’s Stockholder Shares and rights to acquire Stockholder Shares on the terms and conditions approved by the 

  

 -10- 

 
Electing Stockholders (subject to paragraph 9(c) below); or (iii) a sale of assets, each holder of Stockholder Shares shall vote its Stockholder Shares to
approve such sale and any subsequent liquidation of the Company or other distribution of the proceeds therefrom, whether by written consent or at a stockholders meeting, and waive all dissenters rights, appraisal rights and similar rights in
connection with such sale of assets. 
  
 (b) In furtherance of its
obligations under paragraph 9(a) above, (i) each holder of Stockholder Shares shall take all necessary or desirable actions reasonably requested by the Electing Stockholders in connection with the consummation of the Approved Sale and (ii) each
holder of Stockholder Shares shall approve the same indemnities and enter into the same agreements as each other holder, including without limitation, voting to approve such transaction and executing all documents reasonably requested by the
Electing Stockholders to be executed by such holder, including the applicable purchase agreement, stockholders agreement and/or indemnification or contribution agreement (and, only in the case of the Founding Stockholder and its equity holders and
any Stockholders who are also employees of the Company or any of its Subsidiaries, noncompetition and nonsolicitation agreements). Each holder of Stockholder Shares shall be obligated to make representations and warranties only as to such
holder’s title to and ownership of Stockholder Shares, authorization, execution and delivery of relevant documents by such holder, enforceability of relevant agreements against such Stockholder and other matters relating specifically to such
holder and to enter into indemnification obligations with respect to the Company’s representations and warranties (which shall be on a several, and not a joint and several, basis) with respect to the foregoing, in each case to the extent that
the Electing Stockholders are similarly obligated; provided that no holder shall be obligated to enter into indemnification obligations with respect to any of the foregoing to the extent relating to any other holder of Stockholder Shares or
such other holder’s Stockholder Shares, and in no event shall any holder of Stockholder Shares be liable in respect of any indemnity obligations pursuant to any Approved Sale in an aggregate amount in excess of the total consideration (net of
all transaction expenses other than taxes) payable to such holder in such Approved Sale. 
  
 (c) The obligations of the Stockholders with respect to an Approved Sale are subject to the satisfaction of the following conditions: (i) upon the consummation of the Approved Sale, each holder of Stockholder Shares
shall receive cash and/or freely and immediately tradable public company securities in an amount sufficient for each such holder to pay any taxes due in connection with such Approved Sale; (ii) subject to paragraph 10 below, if any holders of
Stockholder Shares are given an option as to the form and amount of consideration to be received, each holder of Stockholder Shares shall be given the same option; (iii) if the acquiror is a private company (i.e., a company with no common stock
listed for trading on a national stock exchange or quoted in the NASDAQ system), at least 75% of the aggregate consideration must be in the form of cash; and (iv) each holder of Stockholder Shares shall receive their pro rata share of all
consideration (however described or allocated) that is paid to any of the Company’s other Stockholders in connection with such transaction that is not directly and solely related to the sale of capital stock. 
  
 (d) If the Company or the Electing Stockholders enter into any negotiation or
transaction for which Rule 506 under the Securities Act (or any similar rule then in effect) promulgated by the Securities and Exchange Commission may be available with respect to such negotiation or transaction (including a merger, consolidation or
other reorganization), the other Stockholders, if required under the Securities Act, will, at the request of the Company, appoint a purchaser representative (as such term is defined in Rule 501) reasonably acceptable to the Company. If any other
Stockholder appoints a purchaser representative designated by the Company, the Company will pay the fees of such purchaser representative. 
  

 -11- 

 (e) Holders of Stockholder Shares will bear their pro rata share (as if such expenses reduced the
aggregate proceeds available for distribution in such Approved Sale) of the costs of any sale of Stockholder Shares pursuant to an Approved Sale to the extent such costs are approved by the Electing Stockholders and incurred for the benefit of all
holders of Stockholder Shares and are not otherwise paid by the Company or the acquiring party. For purposes of this paragraph 9(e), costs incurred in exercising reasonable efforts to take all necessary or desirable actions in connection with the
consummation of an Approved Sale in accordance with paragraph 9(b)(i) shall be deemed to be for the benefit of all holders of Stockholder Shares. 
  
 (f) The provisions of this paragraph 9 shall terminate automatically and be of no further force and upon consummation of an Initial Public
Offering. 
  
 10. Distributions Upon Sale of the
Company. In the event of a Sale of the Company (whether or not such Sale of the Company constitutes an Approved Sale pursuant to paragraph 9 above) or a Fundamental Change (as defined in the Company’s Certificate of Incorporation), and
notwithstanding anything to the contrary in this Agreement, (a) each holder of Stockholder Shares shall receive, in exchange for the Stockholder Shares held by such holder, the same portion of the aggregate consideration from such sale or exchange
that such Stockholder would have received if such aggregate consideration had been distributed by the Company in complete liquidation pursuant to the rights and preferences set forth in the Company’s Certificate of Incorporation as in effect
immediately prior to such sale or exchange (as reduced in the case of holders of rights to acquire any class of Stockholder Shares by the exercise price per share thereof) and (b) each holder of Stockholder Shares shall be obligated to join in the
same indemnification (which shall be on a several basis pursuant to the terms of the definitive agreement relating to the Sale of the Company or pursuant to a contribution agreement among the Stockholders) or other obligations (including, without
limitation, by way of escrow or holdback of any sale proceeds) in connection with such Sale of the Company (other than any such obligations that relate specifically to a holder of Stockholder Shares such as indemnification with respect to
representations and warranties given by a holder regarding such holder’s title to and ownership of Stockholder Shares), with such holders bearing such liabilities or obligations with the same economic effect, consistent with clause (a) of the
foregoing, as if such liabilities or obligations reduced the aggregate consideration payable to Stockholders in such Sale of the Company prior to the consummation thereof. The provisions of this paragraph 10 shall terminate upon the consummation of
an Initial Public Offering. 
  
 11. Initial Public
Offering. In the event that at any time after the date that is eighteen (18) months after the Closing (or at any time prior thereto with the consent of the Investors holding a majority of the outstanding Stockholder Shares held by all Investors
and the Founding Stockholder), either the Investors holding a majority of the outstanding Stockholder Shares held by all Investors or the Founding Stockholder instructs the Company to pursue an Initial Public Offering, the holders of Stockholder
Shares shall cooperate with the Company and shall take all reasonably necessary or desirable actions (as reasonably directed by the Company and at the Company’s expense) in order to facilitate the consummation of the Initial Public Offering;
provided that Investors holding a majority of the outstanding Stockholder Shares held by all Investors or the Founding Stockholder may only make such election if such Initial Public Offering would also constitute a Qualified Public
Offering (as defined in the Company’s Certificate of Incorporation). 
  
 12. Confidentiality; Use of Stockholder’s Name.  
  
 (a) Each Stockholder agrees not to divulge or communicate (except to directors, managers, officers, employees, investors, attorneys or agents of the
Stockholder for purposes related to the Company or its business or the monitoring of such Stockholder’s investment in the Company), use to the detriment of the Company or any Subsidiary of the Company or for the benefit of any other Person,
or 

  

 -12- 

 
misuse in any way, any confidential information or trade secrets of the Company or any Subsidiary of the Company or any other Stockholder or its Affiliates
(each a “Protected Party”), including personnel information, financial information, secret processes, know-how, customer lists, formulas or other technical data, except as may be required by law; provided, however, that this
prohibition shall not apply to (i) any information which, through no improper action of such Stockholder, is publicly available or generally known in the industry, (ii) any information which the Board (including the Investor Directors) determines
should be excepted from this paragraph 12, (iii) any information which is developed independently by such Stockholder without the aid or use of any confidential information or trade secrets of the Company or any of its Subsidiaries, (iv) any
information which is or becomes available to such Stockholder from a source other than a Protected Party, or (v) any information which is required to be disclosed under applicable law or judicial process, but only to the extent it must be disclosed.
Each Stockholder acknowledges and agrees that any information or data such Stockholder has acquired on any of these matters or items were received in confidence and as fiduciary of the Company. 
  
 (b) The Company and each Stockholder agree that, without the written consent
of a Stockholder, neither the Company nor the other Stockholders shall make any use of such Stockholder’s name or trademarks; other than to disclose (i) such Stockholder as a Stockholder or equity owner of the Company, (ii) the names of the
Stockholders to existing or prospective stockholders, or (iii) the names of the Stockholders to any bank or other party with whom the Company has or intends to conduct business. 
  
 (c) It is agreed between the parties that a Protected Party would be irreparably damaged by reason of any violation of the
provisions of this paragraph 12, and that any remedy at law for a breach of such provisions would be inadequate. Therefore, a Protected Party shall be entitled to seek and obtain injunctive or other equitable relief (including, but not limited to, a
temporary restraining order, a temporary injunction or a permanent injunction) against any Stockholder, such Stockholder’s agents, assigns or successors, for a breach or threatened breach of such provisions and without the necessity of proving
actual monetary loss. It is expressly understood among the parties that this injunctive or other equitable relief shall not be a Protected Party’s exclusive remedy for any breach of this paragraph 12 and such Protected Party shall be entitled
to seek any other relief or remedy that it may have by contract, statute, law or otherwise for any breach hereof, and it is agreed that a Protected Party shall also be entitled to recover its attorneys’ fees and expenses in any successful
action or suit against any Stockholder relating to any such breach. 
  
 13. Certain Additional Transfer Restrictions.  
  
 (a) General Provisions. Restricted Securities are transferable only pursuant to (i) public offerings registered under the Securities Act, (ii) Rule 144 or Rule 144A of the Securities and Exchange Commission (or
any similar rule or rules then in force) if such rule is available and (iii) subject to the conditions specified in paragraph 13(b) below, any other legally available means of transfer. 
  
 (b) Opinion Delivery. In connection with the transfer of any Restricted Securities (other than a transfer described
in paragraph 13(a)(i) or (ii) above), the holder thereof shall deliver written notice to the Company describing in reasonable detail the transfer or proposed transfer, and, if reasonably requested by the Company, together with an opinion of Morrison
& Foerster LLP, Kirkland & Ellis LLP or other counsel which (to the Company’s reasonable satisfaction) is knowledgeable in securities law matters to the effect that such transfer of Restricted Securities may be effected without
registration of such Restricted Securities under the Securities Act. In addition, if the holder of the Restricted Securities delivers to the Company an opinion of Morrison & Foerster LLP, Kirkland & Ellis LLP or such other counsel that no
subsequent transfer of such Restricted Securities shall require registration under the Securities Act, the Company shall promptly upon such contemplated transfer deliver new certificates for such Restricted Securities which do not bear the
Securities Act legend set forth in paragraph 6 above. If 

  

 -13- 

 
the Company is not required to deliver new certificates for such Restricted Securities not bearing such legend, the holder thereof shall not transfer the
same until the prospective transferee has confirmed to the Company in writing its agreement to be bound by the conditions contained in this paragraph. Notwithstanding anything set forth herein to the contrary, the Founding Stockholder or any
Investor may transfer its Restricted Securities pro rata to its equityholders without delivering any opinion pursuant to this paragraph 13(b). 
  
 (c) Rule 144A. Upon the request of any Stockholder, the Company shall promptly supply to such Stockholder or its prospective transferees all
information regarding the Company required to be delivered in connection with a transfer pursuant to Rule 144A of the Securities and Exchange Commission. 
  
 (d) Legend Removal. If any Restricted Securities become eligible for sale pursuant to Rule 144(k), the Company shall, upon the request of the
holder of such Restricted Securities, remove the legend set forth in the first sentence of the legend in paragraph 6 above from the certificates for such Restricted Securities. 
  
 14. Conversion of Class B Preferred Stock and Class B Common Stock. In the event any Investor elects to convert any
shares of Class B Preferred Stock into shares of Class A Preferred Stock pursuant to paragraph 5G of Part B of Article IV of the Company’s certificate of incorporation, such Investor shall give 10 business days prior written notice to each
other Investor and each Investor shall have the right to convert shares of Class B Preferred Stock held by such Investor into shares of Class A Preferred Stock simultaneously with such electing Investor with the aggregate number of shares of Class B
Preferred Stock that may be converted in accordance with such paragraph allocated among the Investors pro rata based on the number of shares of Class B Preferred Stock held by each Investor choosing to participate in such conversion. In the event
any Investor elects to convert any shares of Class B Common Stock into shares of Class A Common Stock pursuant to paragraph 4A of Part C of Article IV of the Company’s certificate of incorporation, such Investor shall give 10 business days
prior written notice to each other Investor and each Investor shall have the right to convert shares of Class B Common Stock held by such Investor into shares of Class A Common Stock simultaneously with such electing Investor with the aggregate
number of shares of Class B Common Stock that may be converted in accordance with such paragraph allocated among the Investors pro rata based on the number of shares of Class B Common Stock held by each Investor choosing to participate in such
conversion. 
  
 15. Definitions 
  
 “Affiliate” of any particular Person means any other Person
controlling, controlled by or under common control with such particular Person, where “control” means the possession, directly or indirectly, of the power to direct the management and policies of a Person whether through the ownership of
voting securities, contract or otherwise, and such control will be presumed if any Person owns ten percent (10%) or more of the voting capital stock or other ownership interests, directly or indirectly, of any other Person, and with respect to the
Tudor Investors the term “Affiliate” shall also include the Tudor Related Entities. 
  
 “Affiliated Group” has the meaning given it in Section 1504 of the Internal Revenue Code of 1986, as amended, and in addition includes any analogous combined, consolidated or unitary group, as defined
under any applicable state, local or foreign income tax law. 
  
 “BHCA” means the Bank Holding Company Act of 1956, as amended, and the rules and regulations promulgated thereunder. 
  

 -14- 

 “BHC Regulatory Problem” shall be deemed to exist if a BHC Stockholder obtains an
opinion of counsel (which counsel shall be reasonably acceptable to the Board and may be in-house counsel of such BHC Stockholder or any of its Affiliates), to the effect that there is a material likelihood that such BHC Stockholder would be in
violation of any provision of the BHCA (without regard to Section 4(k) thereof), including any regulation, written interpretation or directive of any governmental authority having regulatory authority over such BHC Stockholder or any other law,
rule, regulation or administrative practice to which such BHC Stockholder is subject, as a result of the BHC Stockholder continuing as a stockholder of the Company. 
  
 “BHC Stockholder” means any stockholder that is a bank holding company, as defined in 12 U.S.C.
§1841(a), or a non-bank subsidiary of such bank holding company. 
  
 “Board” has the meaning set forth in the recitals hereto. 
  
 “BofA” means Bank of America Corporation, a Delaware corporation. 
  
 “Closing” has the meaning set forth in the recitals hereto. 
  
 “Common Stock” has the meaning set forth in the recitals hereto. 
  
 “Company” has the meaning set forth in the preamble hereto.

  
 “Equity Incentive Plan” means any employee
option or stock incentive plan that may be adopted by the Board from time to time, pursuant to which the Company may grant Common Stock and/or options to purchase Common Stock to officers, directors, employees and consultants of the Company.

  
 “Founding Stockholder Directors” has the
meaning set forth in paragraph 1 above. 
  
 “GM
Investors” means Casino Cash Access Corp., on behalf of GM Capital Partners I, L.P., its sole stockholder, and JPMorgan Chase Bank, as Trustee for First Plaza Group Trust, and their Affiliates. 
  
 “HarbourVest Investors” means HarbourVest VI-GCA LLC and any
of its Affiliates. 
  
 “Independent
Director”shall have the same meaning ascribed to such term by either the listing requirements of the New York Stock Exchange or the NASDAQ National Market. 
  
 “Indenture” shall mean that certain Indenture, dated as of March 10, 2004, by and among GCA, Global Cash
Access Finance Corporation, CCI Acquisition, LLC, Central Credit, LLC and The Bank of New York relating to those certain 83⁄4% senior subordinated notes due 2012 in the original principal amount of $235,000,000, as may be amended, modified or
supplemented from time to time. 
  
 “Initial Public
Offering” means an underwritten initial public offering and sale by the Company of its Common Stock to the public pursuant to an effective registration statement under the Securities Act or any comparable statement under any similar federal
statute then in force. 
  
 “Investor Directors”
has the meaning set forth in paragraph 1 above. 
  

 -15- 

 “Investors” means those Persons identified on the Schedule of Investors attached
hereto and such other Persons as may become “Investors” hereunder from time to time under the circumstances described in paragraph 5 above. 
  
 “Other Stockholders” means those Persons identified on the Schedule of Other Stockholders attached hereto and such other Persons
as may become “Other Stockholders” hereunder from time to time under the circumstances described in paragraph 5 above. 
  
 “Outside Directors” has the meaning set forth in paragraph 1 above. 
  
 “Person” means an individual, a partnership, a corporation, a limited liability company, an association, a
joint stock company, a trust, a joint venture, an unincorporated organization and a governmental entity or any department, agency or political subdivision thereof. 
  
 “Public Sale” means any sale of Stockholder Shares to the public pursuant to an offering registered under
the Securities Act or to the public through a broker, dealer or market maker pursuant to the provisions of Rule 144 adopted under the Securities Act (or any similar provision then in force). 
  
 “Registration Agreement” has the meaning set forth in the
Securities Purchase Agreement (as the same may be amended or modified from time to time in accordance with its terms). 
  
 “Restricted Securities” means (i) the Stockholder Shares and (ii) any securities issued with respect to the securities referred to in
clause (i) above by way of a stock dividend or stock split or in connection with a combination of shares, recapitalization, merger, consolidation or other reorganization. As to any particular Restricted Securities, such securities shall cease to be
Restricted Securities when they have (a) been effectively registered under the Securities Act and disposed of in accordance with the registration statement covering them, (b) become eligible for sale pursuant to Rule 144 (or any similar provision
then in force) under the Securities Act or (c) been otherwise transferred and new certificates for them not bearing the Securities Act legend set forth in the first sentence of the legend in paragraph 6 have been delivered by the Company in
accordance with paragraph 13. Whenever any particular securities cease to be Restricted Securities, the holder thereof shall be entitled to receive from the Company, without expense, new securities of like tenor not bearing a Securities Act legend
of the character set forth in the first sentence of the legend in paragraph 6. 
  
 “Sale of the Company” means a sale of the Company in any transaction or series of related transactions pursuant to which one or more Persons acquire (i) all or substantially all of the outstanding
capital stock of the Company (whether by merger, consolidation or sale or transfer of the Company’s capital stock or otherwise) or (ii) all or substantially all of the Company’s assets determined on a consolidated basis. 
  
 “Securities” has the meaning set forth in paragraph 7.

  
 “Securities Act” means the Securities Act of
1933, as amended from time to time. 
  
 “Securities
Purchase Agreement” has the meaning set forth in the recitals hereto. 
  
 “Senior Debt” means the indebtedness outstanding under that certain Credit Agreement, dated March 10, 2004, among the Company, Global Cash Access, L.L.C., the lenders from time to time party thereto
and Bank of America, N.A., as Administrative Agent, L/C Issuer and Swing Line Lender, as may be amended or modified from time to time. 
  

 -16- 

 “Senior Notes” means the indebtedness represented by the outstanding 83⁄4% Senior
Subordinated Notes due 2012 issued by Global Cash Access, L.L.C. and Global Cash Access Finance Corporation. 
  
 “Stockholder” has the meaning set forth in the preamble hereto. 
  
 “Stockholder Shares” means (i) any Common Stock purchased or otherwise acquired or held by any Stockholder,
(ii) any Common Stock issued or issuable directly or indirectly upon the conversion, exercise or exchange of any securities purchased or otherwise acquired by any Stockholder which are convertible into or exercisable or exchangeable directly or
indirectly for Common Stock (including the Preferred Stock but excluding options to purchase Common Stock granted by the Company unless and until such options are exercised) and (iii) any other capital stock or equity securities issued or issuable
directly or indirectly with respect to the securities referred to in clauses (i) or (ii) above by way of a stock dividend or stock split or in connection with a combination of shares, recapitalization, merger, consolidation or other reorganization.
As to any particular securities constituting Stockholder Shares hereunder, such Stockholder Shares shall cease to be Stockholder Shares hereunder when they have been (x) effectively registered under the Securities Act and disposed of in accordance
with the registration statement covering them or (y) sold to the public through a broker, dealer or market maker pursuant to Rule 144 (or any similar provision then in force) under the Securities Act. 
  
 “Subsidiary” means, with respect to any Person, any
corporation, limited liability company, partnership, association or other business entity of which (i) if a corporation, a majority of the total voting power of shares of stock entitled (without regard to the occurrence of any contingency) to vote
in the election of directors or trustees thereof is at the time owned or controlled, directly or indirectly, by that Person or one or more Subsidiaries of that Person or a combination thereof, or (ii) if a limited liability company, partnership,
association or other business entity, a majority of the limited liability company, partnership or other similar ownership interest thereof is at the time owned or controlled, directly or indirectly, by that Person or one or more Subsidiaries of that
Person or a combination thereof. For purposes hereof, a Person or Persons shall be deemed to have a majority ownership interest in a limited liability company, partnership, association or other business entity if such Person or Persons shall be
allocated a majority of the limited liability company, partnership, association or other business entity gains or losses or shall be or control the managing member, general partner or managing director of such limited liability company, partnership,
association or other business entity. 
  
 “Tendering
Event” shall have the meaning set forth in that certain Secured Non-Recourse Promissory Note [2.99%] and that certain Secured Non-Recourse Promissory Note [2%], each dated March 10, 2004 and issued by Bank of America Corporation in favor of
the Founding Stockholder. 
  
 “Transaction Debt”
means the Senior Debt and the Senior Notes. 
  
 “Tudor
Investors” means Tudor Ventures II, L.P., The Altar Rock Fund L.P., The Raptor Global Portfolio Ltd., Tudor Proprietary Trading, L.L.C., The Tudor BVI Global Portfolio, Ltd. and any entity for which Tudor Investment Corporation or an
Affiliate thereof acts as general partner and/or investment adviser, Tudor Investment Corporation, Tudor Group Holdings LLC, each of their respective Affiliates, or any Affiliate of Affiliated Group of Tudor Investment Corporation and/or Tudor Group
Holdings LLC and/or its Affiliates. 
  
 “Tudor
Related Entities” means, with respect to the Tudor Investors, any entities for which any of the Tudor Investors or any of its Affiliates serve as general partner and/or investment adviser or in a similar capacity, and all mutual funds or
other pooled investment vehicles or entities under 

  

 -17- 

 
the control or management of any of the Tudor Investors or the general partner or investment adviser thereof, or any Affiliate of any of them. 
  
 16. Buyback Upon the Occurrence of Regulatory Events. 
  
 (a) Promptly upon becoming aware of the occurrence of a Regulatory Event (as
defined below), the Company shall provide the Board, the Founding Stockholder and BofA with a notice thereof describing in reasonable detail the nature of such Regulatory Event. Promptly upon becoming aware of the occurrence of a Regulatory Event,
BofA shall provide the Founding Stockholder and the Company with a notice thereof describing in reasonable detail the nature of such Regulatory Event. Within ten (10) Business Days after the receipt of such notice, either the Founding Stockholder
(or its assigns) or BofA shall have the right to deliver to the other party a notice (a “Buyback Notice”) obligating the Founding Stockholder (or, subject to paragraph 16(g), its assigns) to purchase from BofA and BofA to sell to
the Founding Stockholder all (but not less than all) of the then outstanding Transferred Common Stock (the “Buyback”) for a purchase price (the “Buyback Purchase Price”) equal to the sum of (i) the amount of all
then outstanding Obligations (as defined in the 2.99% Pledge Agreement) under the 2.99% Note (the “2.99% Purchase Price”), plus (ii) the amount of all then outstanding Obligations (as defined in the 2.0% Pledge Agreement) under the
2.0% Note (the “2.0% Purchase Price”), plus (iii) in the case of a Company-Triggered Regulatory Event (as defined below) only, the amount equal to the excess, if any, of the Fair Market Value of the 2.0% Common Stock as of the date
of the relevant Buyback Notice over the amount of all then outstanding Obligations under the 2.0% Note (such excess referred to as the “FMV Purchase Price”); provided that in no event the FMV Purchase Price shall be less than
“0”. 
  
 (b) The closing of the Buyback shall occur on
the third Business Day after (i) in the case of a Company-Triggered Regulatory Event, the determination of the Fair Market Value of the 2.0% Common Stock in accordance with the procedure set forth in clause (e) below and (ii) in the case of any
other Regulatory Event, the receipt of the Buyback Notice by the Founding Stockholder or BofA, as the case may be. At the closing of the Buyback, BofA shall deliver to the Founding Stockholder the Transferred Common Stock duly endorsed to the
Founding Stockholder or its order against the payment by the Founding Stockholder of the Buyback Purchase Price payable by it as follows: (i) in the case of the 2.99% Purchase Price, by delivering to BofA the cancelled 2.99% Note, (ii) in the case
of the 2.00% Purchase Price, by delivering to BofA the cancelled 2.0% Note and (iii) in the case of the FMV Purchase Price, in cash, by wire transfer of immediately available funds for such account, as directed in writing by BofA (it being
understood and agreed that no FMV Purchase Price shall be payable unless a Buyback Notice is delivered in connection with a Company-Triggered Regulatory Event); provided further to the extent that the FMV Purchase Price exceeds One Million Five
Hundred Thousand Dollars ($1,500,000) (such excess being referred to as the “Excess Purchase Price”), then the Excess Purchase Price shall be paid in the form of a four (4) year promissory note payable to BofA with principal and
interest (at prime rate) payable in equal installments on an annual basis (the “Buyback Note”). Upon closing of the Buyback, (A) the indebtedness represented by the Notes shall be extinguished and all Obligations thereunder shall be
deemed indefeasibly paid in full, (B) all rights and obligations of the Founding Stockholder and BofA under the Notes and the Pledge Agreements shall terminate and shall be of no further force and effect and (C) all rights and obligations of BofA
under this Agreement shall terminate and shall be of no further force and effect. Notwithstanding anything to the contrary in this paragraph 16, the parties acknowledge and agree that in the event of a Company-Triggered Regulatory Event, the closing
of the Buyback of the 2.99% Common Stock may occur separately from the closing of the Buyback of the 2.0% Common Stock and that the closing of the Buyback of the 2.99% Common Stock may, upon written request of either BofA or the Founding Stockholder
to the other party, occur immediately after receipt of the Buyback Notice. At the closing of the transfer of the 2.99% Common Stock described in the previous sentence, BofA shall deliver to the Founding Stockholder the 2.99% 

  

 -18- 

 
Common Stock duly endorsed to the Founding Stockholder or its order and the Founding Stockholder shall deliver to BofA the 2.99% Purchase Price in the form
of the cancelled 2.99% Note. 
  
 (c) For purposes of this
paragraph 16, the following terms shall be defined as follows: 
  
 (i) “2.0% Note” means that certain secured non-recourse promissory note dated March 10, 2004, executed by BofA in favor of the Founding Stockholder in the face amount of U.S. $8,100,000. 

 
 (ii) “2.0% Pledge Agreement” means that
certain Pledge Agreement dated March 10, 2004 executed by BofA in favor of the Founding Stockholder securing the 2.0% Note. 
  
 (iii) “2.0% Common Stock” means the Common Stock acquired by BofA in the Conversion in exchange for the membership units
representing 2.0% of the outstanding membership interests in the Company purchased by BofA from the Founding Stockholder pursuant to that certain Membership Unit Purchase Agreement dated March 10, 2004. 
  
 (iv) “2.99% Note” means that certain
secured non-recourse promissory note dated March 10, 2004, executed by BofA in favor of the Founding Stockholder in the face amount of U.S. $12,109,500. 
  
 (v) “2.99% Pledge Agreement” means that certain Pledge Agreement dated March 10, 2004 executed by BofA in favor of the
Founding Stockholder securing the 2.99% Note. 
  
 (vi) “2.99% Common Stock” means the Common Stock acquired by BofA in the Conversion in exchange for the membership units representing 2.99% of the outstanding membership interests in the Company purchased by BofA from the
Founding Stockholder pursuant to that certain Membership Unit Purchase Agreement dated March 10, 2004. 
  
 (vii) “Regulatory Event” shall mean any event, occurrence or circumstance (including, without limitation, the filing by
the Company or any of its Subsidiaries for a gaming license or any change of applicable gaming regulations), as the result of which, BofA or any of its Affiliates could reasonably be expected to (A) be required to procure or apply for a gaming
license or a finding of suitability with any gaming regulatory authority in any state, tribal jurisdiction or other jurisdiction in which the Company operates or (B) otherwise becomes subject to gaming regulations, the result of which BofA or any of
its Affiliates could reasonably be expected to be required to procure or apply for a gaming license or a finding of suitability with any gaming regulatory authority in any state, tribal jurisdiction or other jurisdiction in any such state (in each
case (clause (A) or (B)), other than requests for waivers of qualification or suitability for institutional investors or licensed financial institutions that are not unduly burdensome to BofA as determined in BofA’s sole discretion);

  
 (viii) “Company-Triggered Regulatory
Event” shall mean the occurrence of any Regulatory Event that is a direct or indirect result of any affirmative action taken by the Company or any of its subsidiaries to offer or sell products, services or initiatives which are not
described in the Offering Memorandum under the caption “BUSINESS” under subheadings “Cash Access Products and Services,” “Customer Relationship Marketing Products and Services” and “Cashless Gaming
Initiatives.” 
  

 -19- 

 (ix) “Corporate Transaction” shall mean any of the following
transactions: (a) a merger or consolidation in which the Company or Global Cash Access, LLC (“GCA”) is not the surviving entity (except a transaction, the principal purpose of which is to change the form of entity of the Company or GCA, a
merger or consolidation of the Company or GCA or a merger or consolidation of the Company or GCA and an affiliate thereof ); (b) the sale, transfer or other disposition of all or substantially all of the assets of the Company or GCA (except a
transfer to an Affiliate of the Company or GCA, including the Company or GCA, as the case may be); (c) the complete liquidation or dissolution of the Company or GCA; (d) any reverse merger or series of related transactions culminating in a reverse
merger in which the Company or GCA is the surviving entity but in which securities possessing more than fifty percent (50%) of the total combined voting power of the Company’s or GCA’s outstanding securities are transferred to a person or
persons not an Affiliate of those person or persons who held such securities immediately prior to such transaction (except a transaction, the principal purpose of which is to change the form of entity of the Company or GCA, a merger or consolidation
of the Company or GCA or a merger or consolidation of the Company or GCA and an affiliate thereof); or (e) acquisition in a single or series of related transactions by any person or related group of persons (except by an Affiliate of the Company or
GCA, including the Company or GCA, as the case may be) of beneficial ownership (within the meaning of Rule 13d-3 of the Exchange Act) of securities possessing more than fifty percent (50%) of the total combined voting power of the Company’s or
GCA’s outstanding securities. 
  
 (x)
“Fair market Common Stock Value” as of any date of determination, means the price that a willing buyer would pay to a willing seller for the 2.0% Common Stock in an arm’s-length transaction, with neither party being under any
immediate obligation or need to consummate the transaction, it being understood that the buyer and seller in arriving at such price in determining the value of such Common Stock would each consider, among other factors, the past and prospective
earnings of the Company, provided that such valuation shall exclude any minority discount. Fair market Common Stock Value shall be determined in accordance with the procedures set forth in paragraph 16(d) below. 
  
 (xi) “Offering Memorandum” shall mean the
Offering Memorandum of the Company, dated March 4, 2004, including amendments or supplements thereto and any exhibits thereto, that have been prepared and delivered by Global Cash Access, LLC, et. al. in connection with the
solicitation of offers to purchase at least $235 million in gross cash proceeds from the issuance and sale of notes. 
  
 (xii) “Transferred Common Stock” means the 24.3 shares of Class A Common Stock and the 3.145 shares of Class B Common
Stock acquired by BofA in the Conversion in exchange for the 27.445 membership units of the Company purchased by BofA from the Company pursuant to that certain Membership Unit Purchase Agreement dated March 10, 2004. 
  
 (d) Fair Market Value Determination. Fair market Common Stock Value
shall be determined in accordance with the following procedure: 
  
 (i) The Founding Stockholder and BofA shall endeavor to agree upon such Fair market Common Stock Value within ten (10) days after the date of the delivery of a Buyback Notice (the date of delivery of a Buyback Notice
shall be referred to as the “Applicable Date”). 
  
 (ii) If the parties shall not have signed such agreement within ten (10) days after the Applicable Date, BofA shall within fifteen (15) days after the Applicable Date to select a nationally recognized investment bank
with experience in transactions of comparable size and 

  

 -20- 

 
magnitude and which shall not have performed significant work for the Founding Stockholder or the Company (an “Independent Financial
Expert”) and notify the Founding Stockholder in writing of the name, address and qualifications of such Independent Financial Expert. Within fifteen (15) days following the Founding Stockholder’s receipt of BofA’s notice of the
Independent Financial Expert selected by BofA, the Founding Stockholder shall select an Independent Financial Expert and notify BofA of the name, address and qualifications of such Independent Financial Expert. Such two Independent Financial Experts
shall endeavor to agree upon a Fair market Common Stock Value based on a written valuations made by each of them as of the Applicable Date. If such two Independent Financial Experts shall agree upon a Fair market Common Stock Value, the amount of
such Fair market Common Stock Value as so agreed shall be binding and conclusive upon the Founding Stockholder and BofA. 
  
 (iii) If such two Independent Financial Experts shall be unable to agree upon a Fair market Common Stock Value within twenty (20) days
after the selection of an Independent Financial Expert by the Founding Stockholder, then such Independent Financial Experts shall advise the Founding Stockholder and BofA of their respective determination of Fair market Common Stock Value and shall
select a third Independent Financial Expert to make the determination of Fair market Common Stock Value. The selection of the third Independent Financial Expert shall be binding and conclusive upon the Founding Stockholder and BofA. 
  
 (iv) If such two Independent Financial Experts shall be
unable to agree upon the designation of a third Independent Financial Expert within five (5) business days after the expiration of the twenty (20) day period referred to in clause (iii) above, or if such third Independent Financial Expert does not
make a determination of Fair market Common Stock Value within twenty (20) days after his selection, then such third Independent Financial Expert or a substituted third Independent Financial Expert, as applicable, shall, at the request of either
party hereto (with respect to the other party), be appointed by the President or Chairman of the American Arbitration Association in New York, New York. The determination of Fair market Common Stock Value made by the third Independent Financial
Expert appointed pursuant hereto shall be made within twenty (20) days after such appointment. 
  
 (v) If a third Independent Financial Expert is selected, Fair market Common Stock Value shall be the average of the determination of Fair
market Common Stock Value made by the third Independent Financial Expert and the determination of Fair market Common Stock Value made by the Independent Financial Expert (selected pursuant to paragraph 16(d) hereof) whose determination of Fair
market Common Stock Value is nearest to that of the third Independent Financial Expert. Such average shall be binding and conclusive upon the Founding Stockholder and BofA. 
  
 (vi) Each party shall bear the costs of the Independent Financial Expert retained by it. The costs of the
third Independent Financial Expert shall be shared equally by BofA and the Founding Stockholder. The costs of arbitration shall be allocated by the arbitrator. 
  

(e) Early Transfer. During the period of time following receipt by the Founding Stockholder or BofA of a Buyback Notice until consummation of
the Buyback, the Company shall and shall cause its subsidiaries to cooperate fully with gaming regulators in an effort to assure that BofA shall not be required to procure or apply for a gaming license or finding of suitability in any state, tribal
jurisdiction or other jurisdiction in which the Company operates. In the event that the Company is unable to obtain adequate assurances from the gaming regulators as discussed in the prior sentence, then the Company shall promptly notify BofA of
this fact and, BofA shall have the right to immediately request transfer of title to all of the outstanding Transferred Common Stock to the Founding Stockholder in 

  

 -21- 

 
consideration of the payment by the Founding Stockholder of the following: (i) in the case of the 2.99% Purchase Price, by delivering to BofA the cancelled
2.99% Note, (ii) in the case of the 2.00% Purchase Price, by delivering to BofA the cancelled 2.0% Note, and (iii) the Founding Stockholder shall remain liable hereunder to pay the FMV Purchase Price in accordance with and subject to the terms of
this Section 16. 
  
 (f) Termination of Buyback. This
paragraph 16 and the Buyback obligation and right set forth herein shall terminate immediately prior to an Initial Public Offering or Corporate Transaction. 
  
 (g) Assignment of Rights. Upon delivery of a notice of a Regulatory Event by either of the Company or BofA under this paragraph 16, the Founding
Stockholder may assign all of its rights and obligations under this paragraph 16 to any party without the consent of BofA, provided that the Founding Stockholder shall remain liable for payment of the obligations under the Buyback Note in the event
that the assignee does not fully perform thereunder. 
  
 (h)
Alternative Redemption or Mandatory Disposition. 
  
 (i) Notwithstanding any other provision of this Agreement to the contrary, any outstanding Common Stock of the Company held by a Disqualified Stockholder shall be subject, at the election of the Company as determined
by the Board to either (i) redemption by the Company at the purchase price, or (ii) to mandatory disposition, each in accordance with the procedures set forth in paragraphs 16(a) through (g), if in the reasonable good faith judgment of the Board
such action should be taken pursuant to any applicable law or regulation to prevent the loss of, or secure the reinstatement of, or to prevent the denial of applications for or the renewal of, any governmental permit from any governmental body held
or sought by the Company to conduct more than a de minimis portion of the business of the Company, if such governmental permit is conditioned upon some or all of the stockholders of the Company, or any Affiliate or associate of a stockholder,
possessing prescribed qualifications or any other condition; provided that, in making its judgment to redeem such Common Stock, the Board shall consider procedural remedies available to the Company or such Disqualified Stockholder with the
applicable governmental body. 
  
 (ii) For
purposes of this paragraph 16(h), “Disqualified Stockholder” shall mean BofA (or its successors) in the event its holding of Common Stock may result, in the reasonable good faith judgment of the Board, in the loss of, or the failure
to secure the reinstatement of, or the denial of applications for or the renewal of, any governmental permit from any governmental body held or sought by the Company to conduct any portion of the business of the Company. 
  
 (iii) If less than all the Common Stock held by any
Disqualified Stockholder is to be mandatorily disposed of or redeemed, the Common Stock to be mandatorily disposed of or redeemed shall be selected in such manner as shall be determined by the Board. 
  
 (i) Prior to any cancellation or redemption of any shares of Class A Common
Stock (or any security convertible into or exercisable for Class A Common Stock), the Company shall give at least 10 business days prior written notice thereof to each BHC Stockholder. 
  
 (j) In connection with any distribution of non-cash assets (e.g., securities) to the Company’s stockholders, the
Company shall provide each BHC Stockholder with prior written notice thereof and if a BHC Stockholder notifies the Company in writing that receipt by such BHC Stockholder 

  

 -22- 

 
of such non-cash assets would create a material likelihood of a material violation of the BHCA by such BHC Stockholder, then the Company shall cooperate with
such BHC Stockholder’s efforts to arrange for the sale of such BHC Stockholder’s pro rata share of such non-cash assets. 
  
 17. Transfers in Violation of Agreement. Any Transfer or attempted Transfer of any Stockholder Shares in violation of any provision of this
Agreement shall be null and void, and the Company shall not record such Transfer on its books or treat any purported transferee of such Stockholder Shares as the owner of such Stockholder Shares for any purpose. 
  
 18. Amendments and Waivers. Except as otherwise provided herein, no
modification, amendment or waiver of any provision of this Agreement shall be effective against the Company or the Stockholders unless such modification, amendment or waiver is approved in writing by (i) the Company, (ii) the Investors that hold a
majority of the Stockholder Shares then held by the Investors, (iii) the Founding Stockholder; and (iv) BofA, but only to the extent any such modification, amendment or waiver adversely affects the rights of BofA under Section 3(a) as it pertains to
a BHC Regulatory Problem, the proviso at the end of the first sentence of Section 4, the last sentence of Section 7(a), Section 8 to the extent it pertains to BofA’s co-sale rights thereunder in a manner disproportionate to the other
Stockholders, Section 12 to the extent it applies to BofA as a Protected Party, the definitions of “BHCA,” “BHC Regulatory Problem” and “BHC Stockholder” in Section 15 and Section 16; provided that any amendment,
modification or waiver which adversely affects any Investor or class or sub-class of Stockholder Shares (for purposes of this paragraph 18, the Stockholder Shares held by the Tudor Investors will be considered a sub-class of Stockholder Shares) in a
disproportionate manner must be approved by such individual Stockholder or the holders of a majority of the Stockholder Shares held by such class or sub-class. It being understood that the addition of any stockholder hereto on the same terms as set
forth herein shall not be deemed to be an amendment, modification or waiver of this Agreement for purposes of this paragraph 18. The failure of any party to enforce any of the provisions of this Agreement shall in no way be construed as a waiver of
such provisions and shall not affect the right of such party thereafter to enforce each and every provision of this Agreement in accordance with its terms. 
  
 19. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such manner as to be effective and valid under
applicable law, but if any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability shall not affect the
validity, legality or enforceability of any other provision of this Agreement in such jurisdiction or affect the validity, legality or enforceability of any provision in any other jurisdiction, but this Agreement shall be reformed, construed and
enforced in such jurisdiction as if such invalid, illegal or unenforceable provision had never been contained herein. 
  
 20. Entire Agreement. Except as otherwise expressly set forth herein, this Agreement embodies the complete agreement and understanding among the
parties hereto with respect to the subject matter hereof and supersedes and preempts any prior understandings, agreements or representations by or among the parties, written or oral, which may have related to the subject matter hereof in any way.

  
 21. Successors and Assigns. Except as otherwise
expressly provided herein, this Agreement shall bind and inure to the benefit of and be enforceable as and to the extent provided herein by the Company and the Stockholders and any subsequent holders of Stockholder Shares, including successor trusts
and trustees, so long as they hold Stockholder Shares. 
  

 -23- 

 22. Counterparts. This Agreement may be executed in multiple counterparts (including by means of
telecopied signature pages), each of which shall be an original and all of which taken together shall constitute one and the same agreement. 
  
 23. Remedies. The parties hereto shall be entitled to enforce their rights under this Agreement specifically, to recover damages by reason of any
breach of any provision of this Agreement and to exercise all other rights existing in their favor. The parties hereto agree and acknowledge that money damages would not be an adequate remedy for any breach of the provisions of this Agreement and
that the Company and any Stockholder may in its sole discretion apply to any court of law or equity of competent jurisdiction for specific performance and/or injunctive relief (without posting a bond or other security) in order to enforce or prevent
any violation of the provisions of this Agreement. 
  
 24.
Notices. Any notice provided for in this Agreement shall be in writing and shall be either personally delivered, mailed first class mail (postage prepaid), sent by reputable overnight courier service (charges prepaid) or sent by facsimile to
the Company at the address set forth below and to any other recipient at the address indicated on the Schedules hereto and to any subsequent Stockholder subject to this Agreement at such address as indicated by the Company’s records, or at such
address or to the attention of such other Person as the recipient party has specified by prior written notice to the sending party. Notices shall be deemed to have been given hereunder when delivered personally, five (5) days after deposit in the
U.S. mail, one day after deposit with a reputable overnight courier service (charges prepaid) or upon machine-generated acknowledgment of receipt after being transmitted by facsimile. The Company’s address is: 
  
 GCA Holdings, Inc. 
 3525 E. Post Road, Suite 120 
 Las Vegas,
Nevada 89120 
 Attn: Chief Executive Officer 
 Phone: (702) 855-3006 
 Facsimile: (702) 262-5039 
  
 25. Governing Law. The corporate law of the State of Delaware shall
govern all issues concerning the relative rights of the Company and its Stockholders. All other issues and questions concerning the construction, validity, enforcement and interpretation of this Agreement and the schedules hereto shall be governed
by, and construed in accordance with, the laws of the State of Delaware without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Delaware or any other jurisdiction) that would cause the application
of the laws of any jurisdiction other than the State of Delaware. 
  
 26. Waiver of Preemptive Rights. Each of the Other Stockholders hereby waives any existing preemptive rights with respect to the issuance and sale of the Preferred Stock under the Securities Purchase Agreement and the issuance of any
Common Stock upon conversion thereof. 
  
 27. Business
Days. If any time period for giving notice or taking action hereunder expires on a day which is a Saturday, Sunday or legal holiday in the state in which the Company’s chief executive office is then located, the time period shall
automatically be extended to the business day immediately following such Saturday, Sunday or legal holiday. 
  
 28. Descriptive Headings, etc. The descriptive headings of this Agreement are inserted for convenience only and do not constitute a part of this
Agreement. The use of the term “including” herein shall mean “including without limitation.” 
  

 -24- 

 29. No Strict Construction. The parties hereto have participated jointly in the negotiation and
drafting of this Agreement. In the event an ambiguity or question or intent or interpretation arises, this Agreement shall be construed as it was drafted jointly by the parties hereto, and no presumption or burden of proof shall arise favoring or
disfavoring any party hereto by virtue of the authorship of any of the provisions of this Agreement. The parties hereto intend that each covenant contained herein shall have independent significance. If any party has breached any covenant contained
herein in any respect, the fact that there exists another covenant relating to the same or similar subject matter (regardless of the relative levels of specificity) which the party has not breached shall not detract from or mitigate the fact that
the party is in breach of the first covenant. 
  
 * * * * *

  

 -25- 

 IN WITNESS WHEREOF, the parties hereto have executed this Stockholders Agreement on the day and year
first above written. 
  

			
	GCA HOLDINGS, L.L.C.
		
	By:	 	/s/    KARIM MASKATIYA        
	 Its:
	 	Chairman
	
	M&C INTERNATIONAL
		
	By:	 	/s/    ROBERT CUCINOTTA        
	 Its:
	 	Secretary
	
	BANK OF AMERICA CORPORATION
		
	By:	 	/s/    TOM HOUGHTON        
	 Its:
	 	Senior Vice President
	
	SUMMIT/GCA HOLDINGS, LLC
		
	By:	 	 Summit Ventures VI-A, L.P.

	 Its:
	 	 Manager

		
	 By:
	 	 Summit Partners VI (GP), L.P.

	 Its:
	 	 General Partner

		
	 By:
	 	 Summit Partners VI (GP), LLC

	 Its:
	 	 General Partner

		
	By:	 	/s/    WALTER KORTSCHAK        
	 Its:
	 	Member

  

 (Continuation of Signature Page to Stockholders Agreement) 
  

			
	 TPT GCA INVESTMENT LTD.

		
	By:	 	/s/    ROBERT P.
FORLENZA        
	 Name:
	 	Robert P. Forlenza
	 Its:
	 	Director
	
	TUDOR VENTURES GCA INVESTMENT LTD.
		
	By:	 	/s/    ROBERT P.
FORLENZA        
	 Name:
	 	Robert P. Forlenza
	 Its:
	 	Director
	
	TUDOR FUNDS GCA INVESTMENT LTD.
		
	By:	 	/s/    ROBERT P.
FORLENZA        
	 Name:
	 	Robert P. Forlenza
	 Its:
	 	Director

  

 (Continuation of Signature Page to Stockholders Agreement) 
  

			
	
	HARBOURVEST VI-GCA LLC
		
	By:	 	 HarbourVest Partners VI-Direct Fund L.P.

	 Its:
	 	 Sole Member

		
	 By:
	 	 HarbourVest VI-Direct Associates LLC

	 Its:
	 	 General Partner

		
	 By:
	 	 HarbourVest Partners, LLC

	 Its:
	 	 Managing Member

		
	By:	 	/s/    OFER NEMIROVSKY        
	 Its:
	 	Managing Director

  

 (Continuation of Signature Page to Stockholders Agreement) 
  

			
	CASINO CASH ACCESS CORP., ON BEHALF OF GM CAPITAL PARTNERS I, L.P., ITS SOLE STOCKHOLDER
		
	By:	 	/s/    BRIAN S. KORN        
	 Its:
	 	President & Secretary
	
	JPMORGAN CHASE BANK, AS TRUSTEE FOR FIRST PLAZA GROUP TRUST
		
	By:	 	/s/    MARC PINSKY        
	 Its:
	 	Assistant Vice President

  

 SCHEDULE OF INVESTORS 
  

			
	Summit GCA Holdings, LLC
	c/o Summit Partners, L.P.
	499 Hamilton Avenue, Suite 200
	Palo Alto, California 94301
	 Telephone:
	  	(650) 321-1166
	 Telecopy:
	  	(650) 321-1188
	 Attention:
	  	Walter G. Kortschak
	 	  	C.J. Fitzgerald

  
 with a copy to: 
 (which shall not constitute notice to the Summit GCA Holdings, LLC) 
  

			
	Kirkland & Ellis LLP
	200 East Randolph Drive
	Chicago, Illinois 60601
	 Telephone:
	  	(312) 861-2000
	 Telecopy:
	  	(312) 861-2200
	 Attention:
	  	Ted H. Zook, P.C.

  
 TPT GCA Investment Ltd. 
 Tudor Ventures GCA Investment Ltd. 
 Tudor Funds GCA Investment Ltd.

 c/o Tudor Investment Corporation 
 50 Rowes Wharf, 6th Floor

 Boston, Massachusetts 02110 

			
	 Attention:
	  	Robert Forlenza

  
 with a copy to: 
 (which shall not constitute notice to the TPT GCA Investment Ltd., Tudor Ventures GCA Investment Ltd. or Tudor Funds GCA Investment Ltd.) 
  
 Tudor Investment Corporation 
 1275 King Street 
 Greenwich, Connecticut 06831 

			
	 Attention:
	  	Stephen N. Waldman, Esq.

  
 and 
  
 Bingham McCutchen LLP 
 150 Federal Street 
 Boston, Massachusetts 02110 

			
	 Telephone:
	  	(617) 951-8000
	 Telecopy:
	  	(617) 951-8736
	 Attention:
	  	Victor J. Paci

  

			
	HarbourVest VI-GCA LLC
	c/o HarbourVest Partners, LLC
	One Financial Center
	44th Floor
	Boston, MA 02111
	 Telephone:
	  	(617) 348-3707
	 Telecopy:
	  	(617) 350-0305

  
 with a copy to: 
 (which shall not constitute notice to HarbourVest VI-GCA LLC) 
  

			
	Debevoise & Plimpton LLP
	919 Third Avenue
	New York, New York 10022
	 Telephone:
	  	212 909 6170
	Telecopy:	  	212 909 6836
	 Attention:
	  	David J. Schwartz

  
 Casino Cash Access Corp. 

c/o GM Capital Partners I, L.P. 
 c/o General Motors Investment Management
Corporation 
 767 Fifth Avenue, 16th Floor 
 New York, New York
10153 
  

			
	Telecopy:	  	(212) 418-3644
	 Attention:
	  	Larry Rusoff

  
 JPMorgan Chase Bank, as Trustee for
First Plaza Group Trust 
 4 Chase MetroTech Center, 18th Floor 
 Brooklyn, New York 11245 

			
	Telecopy:	  	(718) 242-8695
	 Attention:
	  	John A. Ferrante

  
 with a copy to: 
 (which shall not constitute notice to JPMorgan Chase Bank, 
 as Trustee for
First Plaza Group Trust) 
  
 General Motors Investment Management Corporation

 767 Fifth Avenue, 16th Floor 
 New York, New York 10153

			
	Telecopy:	  	(212) 418-3644
	 Attention:
	  	Larry Rusoff

  

 SCHEDULE OF FOUNDING STOCKHOLDER 
  

			
	M&C International
	2350 Mission College Blvd, Suite 200
	Santa Clara, California 95054
	Phone: (408) 492-0034
	 Facsimile:
	  	(408) 492-9632
	 Attention:
	  	President

  
 with a copy to: 
 (which shall not constitute notice to the Founding Stockholder) 
  
 Morrison & Foerster LLP 
 755 Page Mill Road 
 Palo Alto, California 94304 
 Phone: (650) 813-5615 
 Facsimile: (650) 494-0792 
 Attn: Paul “Chip” L. Lion III, Esq.

  

 SCHEDULE OF OTHER STOCKHOLDERS 
  
 Bank of America Corporation 
 600 Montgomery
Street 
 San Francisco, CA 94111 
 Phone: (415) 913-6079

 Facsimile: (415) 913-6807 
 Attn: Gary M. Tsuyuki 

 
 with a copy to: 
 (which shall not constitute notice to BofA) 
  
 Fried, Frank, Harris, Shriver & Jacobson LLP 
 One New York Plaza 
 New York, NY 10004 
 Phone: (212) 859-8000 
 Facsimile: (212) 859-4000 
 Attention: Jeffrey Bagner and Michael Levitt 
  

 CONSENT OF SPOUSE 
  

The undersigned spouse of one of the [Other Stockholders] listed on the [Schedule of Other Stockholders] attached to the foregoing Stockholders
Agreement (the “Agreement”) with GCA Holdings, Inc. (the “Company”) certifies that (i) he or she has read the foregoing Agreement and the other Transaction Agreements (as defined in the Agreement); (ii) acknowledges
that he or she understands its terms and (iii) ratifies and approves the terms of the Agreement and the other Transaction Agreements insofar as they do or may affect the management and disposition of any community property interest of him or her.

  
 DATED:
            , 2004 
  

	
	
	 
	 Print Name

	
	 
	 Signature

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