Document:

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EXHIBIT 10.26

                AMENDMENT 2 TO SUPPLEMENTAL RETIREMENT AGREEMENT

        This Amendment 2 to Supplemental Retirement Agreement (this "Amendment")
dated as of this 31st day of July, 2002 (but effective March 20, 2001), by and
between Charter One Financial, Inc., its successors and assigns (the "Company")
and Charles J. Koch (the "Executive") for the purpose of modifying and amending
that certain Supplemental Retirement Agreement between the parties dated as of
October 31, 1995, as amended pursuant to Amendment 1 thereto dated as of May 3,
1996 (the "SRA").

                              W I T N E S S E T H :

        The board of directors of the Company has decided to increase the
maximum monthly benefit under the SRA in light of changes in condition since the
date of the SRA including, but not limited to, the substantial growth of the
Company, the Executive's contribution to such growth, and the inadequacy, as of
the effective date of this Amendment, of the maximum monthly benefit currently
provided in the SRA. In addition, the Company and the Executive have, on even
date herewith, entered into a Fully Restated Split Dollar Agreement (the "Death
Benefit Agreement") which necessitates a change to the SRA.

        NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

        1. Notwithstanding anything contained in Section 1(d)(v) of the SRA or
otherwise in the SRA, in the event of the death of the Executive under
circumstances in which a beneficiary of the Executive or his estate is entitled
to death proceeds (a) under any life insurance policy or policies maintained
pursuant to the Death Benefit Agreement (including any amendments or
modifications) or (b) under any other written agreement between the Company and
the Executive that replaces the Death Benefit Agreement, then in that event,
neither the Executive nor his/her spouse will be entitled to any benefits under
the SRA.

        2.      Section 1(g) of the SRA is hereby amended and fully restated as
                follows:

                        "(g) MONTHLY BENEFIT shall mean the Average Compensation
                multiplied by the Accrued Benefit Percentage; provided, however,
                in no event will the Monthly Benefit exceed $45,000.00."

        3.      Except as modified and amended herein, the SRA shall remain in
                full force and effect.

        The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                            CHARTER ONE FINANCIAL, INC.

                                            By: /s/ Richard W. Neu
                                                ---------------------
                                                 Authorized Officer

                                            EXECUTIVE

                                            /s/ Charles J. Koch
                                            -------------------
                                            CHARLES J. KOCH

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              CHARLES J. KOCH FULLY RESTATED SPLIT DOLLAR AGREEMENT

This Agreement, made and entered into this 31st day of July, 2002 (but effective
March 20, 2001), by and among Charter One Financial, Inc., (hereinafter referred
to as the "Company"), a corporation organized and existing under the laws of
Delaware, and Charles J. Koch (hereinafter referred to as the "Employee").

WHEREAS, the Company and the Employee entered into the Charles J. Koch Split
Dollar Agreement on May 3, 1996 (the "Existing Agreement");

WHEREAS, the parties desire by this Agreement to amend and fully restate the
benefits to be received by the Employee under the Policies (as hereunder
defined);

WHEREAS, the Company is the owner of five insurance policies as more
particularly described on Exhibit A hereto (individually "each Policy" or
collectively the "Policies") issued by New England Mutual Life Insurance Company
and Northwestern Mutual Life Insurance Company (the "Insurers") in the aggregate
face amount of $4,739,878.00 on the Employee's life; and

WHEREAS, the Company and the Employee agree to make the Policies subject to this
Agreement; and

WHEREAS, this Agreement shall replace and supercede the Existing Agreement.

NOW, THEREFORE, for value received and in consideration of the mutual covenants
contained herein, the parties agree as follows:

                             ARTICLE I - DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth
below:

1.      "Cash Surrender Value of the Policies" will mean the cash value of the
        Policies; plus the cash value of any paid-up additions thereon; plus any
        dividend accumulations and unpaid dividends thereunder; and less the
        aggregate Policy Loan Balance under the Policies.

2.      "Cash Value of each Policy" will mean the cash value as illustrated in
        the table of values shown in each Policy.

3.      "Change in Control" will have the meaning set forth in Section 1(a) of
        the Employment Agreement between the Company and the Employee dated
        October 31, 1995.

4.      "Company's Interest in the Policies" will be as defined in Article III.

5.      "Current Loan Value of each Policy" will mean the Loan Value of each
        Policy reduced

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        by its outstanding Policy Loan Balance.

6.      "Loan Value of each Policy" will mean the amount which with loan
        interest will equal the Cash Value of the Policy and of any paid-up
        additions on the next loan interest due date or on the next premium due
        date, whichever is the smaller amount.

7.      "Policy Loan Balance" at any time will mean policy loans outstanding
        plus interest accrued to date under each Policy.

                       ARTICLE II - ALLOCATION OF PREMIUMS

The Company will pay all premiums on the Policies when due, according to the
Schedule of the planned annual premiums in each Policy.

                       ARTICLE III - RIGHTS IN THE POLICY

Until the earliest of (a) the termination of the Employee's employment with the
Company and its affiliates (if applicable) prior to a Change in Control for any
reason other than death or an involuntary termination by the Company or one of
its affiliates without cause, (b) 210 days after the involuntary termination of
the Employee's employment without cause (including for disability) by the
Company and its affiliates (if applicable) prior to a Change in Control (which
shall include a termination for disability), (c) the date of the Employee's
termination of employment with the Company and its affiliates (if applicable)
for any reason other than death in connection with or after a Change in Control
if on the date of employment termination the Employee is at least 58 years of
age, (d) 30 days after the Employee attains the age of 58 years if his
employment with the Company and its affiliates (if applicable) is terminated for
any reason other than death in connection with or after a Change in Control and
on the date of employment termination the Employee is less than 58 years of age;
(e) the date the Employee purchases all of the Policies pursuant to Article V of
this Agreement, (f) the day next following the death of the Employee or (g) the
bankruptcy, receivership or dissolution of the Company (the "Coverage Period"),
the Employee will have the sole right to designate the beneficiary of the death
proceeds of the Policies in excess of the Company's Interest in the Policies.
the Company will have and may exercise, all ownership rights in each Policy,
except as may otherwise be provided herein. During the Coverage Period, the
Company will not, without prior written consent of the Employee: (i) terminate
any of the Policies or permit any of the Policies to lapse for non-payment of
premium; (ii) terminate, alter or amend the beneficiary designation of the
Employee to the extent the Employee has the power to designate a beneficiary
hereunder; (iii) terminate, alter or amend the settlement option with respect to
the interest of the beneficiary designated by Employee to the extent the
Employee has the power to designate a beneficiary hereunder; (iv) surrender any
Policy for cancellation; (v) assign its rights in any Policy (other than for the
purposes of obtaining a loan against the Policy) to anyone other than the
Employee; or (vi) take any action in dealing with the Insurers that would impair
any right or interest of the Employee in the Policies. The Company will have the
right to borrow from the Insurers (and to secure that loan by one or more
Policies) an amount which, together with the unpaid interest accrued thereon,
will at no time exceed the lesser of (a) the Company's Interest in the Policies,
or (b) the Loan Value of the Policies. "Company's Interest in the Policies" will
mean, at any time during

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the Coverage Period at which the value of such interest is to be determined
under this Agreement, the sum of (1) plus (2):

         where (1) is:     the greater of (a) the Cash Surrender Value
                           of the Policies at such time, or (b) the total
                           premiums theretofore paid on the Policies by the
                           Company (including any premiums paid by loans charged
                           automatically against the Policies and including any
                           premiums paid, by loan or otherwise, for any
                           supplemental agreement or rider) reduced by the
                           Policy Loan Balance on all the Policies, with respect
                           to any loans made or charged automatically against
                           the Policies by the Company; and

         where (2) is:     the excess, if any, of the total value of the
                           Policies at such time over the sum of (a) plus (b)
                           where (a) is the amount determined in (1) above and
                           (b) is an amount equal to $3,300,000 while the
                           Employee is employed by the Company or any of its
                           affiliates and $1,650,000 if the Employee is no
                           longer employed by the Company or any of its
                           affiliates.

                           If the result of (2) is a negative figure, it shall
                           be treated as zero for purposes of this computation.

In the event that the Company has paid any unscheduled payments as permitted by
any Policy, all such payments will be included in the total premiums paid on
such Policy by the Company.

It is understood and agreed that the Employee does not have any interest in the
Cash Value of each Policy or in any dividends or earnings of each Policy.

Unless the Employee has died during the Coverage Period, then after the Coverage
Period the Company's Interest in the Policies then owned by the Company shall be
the total value of such Policies.

                  ARTICLE IV - RIGHTS TO THE PROCEEDS AT DEATH

In the event of the Employee's death during the Coverage Period, the Company
will be entitled to receive from the Proceeds of the Policies an amount equal to
the Company's Interest in the Policies and the remainder of the Proceeds of the
Policies will be paid to such beneficiary as the Employee may have designated
under the terms of the Policies, or failing such designation, to the Employee's
estate. In no event will the Proceeds of the Policies to be paid to the
beneficiary or estate of the Employee exceed or be less than $3,300,000 if the
Employee's death occurs while he is employed by the Company or one of its
affiliates, or exceed or be less than $1,650,000 if his death occurs during the
Coverage Period but after a termination of service. Within 60 days after the
death of the Employee, the Company will provide to the Insurers a written
statement indicating the amount of the Proceeds of the Policies which it is
entitled to receive.

               ARTICLE V - RIGHT OF EMPLOYEE TO PURCHASE POLICIES

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1.      Termination Without Cause. In the event that the Employee's employment
        with the Company and its affiliates is involuntarily terminated without
        cause (including for disability) by the Company or one of its
        affiliates, whichever is applicable, prior to a Change in Control then
        the Employee shall have the right, commencing with the date of his
        termination of employment until 180 days thereafter (the "Exercise
        Period"), to purchase any or all of the Policies from the Company for a
        cash purchase price equal to the Cash Surrender Value of the Policy or
        Policies designated for purchase by the Employee, with the Employee
        assuming the Policy Loan Balance of such Policy or Policies. The
        Employee shall deliver written notice to the Company of his election to
        purchase within the Exercise Period, which written notice shall (a)
        designate the specific Policy or Policies to be purchased and (b) the
        date and time of closing of the purchase, which date shall not be less
        than 10 days or more than 20 days after the date of the written notice.
        After receipt of such written notice within the Exercise Period, the
        Company shall promptly provide the Employee with all pertinent
        information relating to the Cash Surrender Value and Policy Loan Balance
        of the designated Policy or Policies. Closing will take place at the
        executive offices of the Company at the time and date specified in the
        Employee's election notice, at which time (i) the Company shall transfer
        all legal and beneficial interest in the designated Policy or Policies
        to the Employee by appropriate instruments of transfer and (ii) the
        Employee shall make cash payment to the Company of the Cash Surrender
        Value of the designated Policy or Policies. Notwithstanding the
        foregoing, if the Employee dies prior to completing the purchase of the
        Policy or Policies, whether during or after the Exercise Period, then
        his right of purchase herein shall cease and terminate.

2.      Change in Control. In the event that the Employee's employment with the
        Company and its affiliates is terminated for any reason (other than
        death) in connection with or following a Change in Control and he is
        less than 58 years of age on the date his employment termination, then
        the Employee shall have the right, commencing with the date of his
        employment termination until the Employee reaches 58 years of age (the
        "Change in Control Exercise Period"), to purchase any or all of the
        Policies from the Company for a cash purchase price equal to the Cash
        Surrender Value of the Policy or Policies designated for purchase by the
        Employee, with the Employee assuming the Policy Loan Balance of such
        Policy or Policies. The Employee shall deliver written notice to the
        Company of his election to purchase within the Change in Control
        Exercise Period, which written notice shall (a) designate the specific
        Policy or Policies to be purchased and (b) the date and time of closing
        of the purchase, which date shall not be less than 10 days or more than
        20 days after the date of the written notice. After receipt of such
        written notice within the Change in Control Exercise Period, the Company
        shall promptly provide the Employee with all pertinent information
        relating to the Cash Surrender Value and Policy Loan Balance of the
        designated Policy or Policies. Closing will take place at the executive
        offices of the Company at the time and date specified in the Employee's
        election notice, at which time (i) the Company shall transfer all legal
        and beneficial interest in the designated Policy or Policies to the
        Employee by appropriate instruments of transfer and (ii) the Employee
        shall make cash payment to the Company of the Cash Surrender Value of
        the designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies,

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        whether during or after the Change in Control Exercise Period, then his
        right of purchase herein shall cease and terminate

                      ARTICLE VI - TERMINATION OF AGREEMENT

This Agreement shall terminate at the expiration of the Coverage Period unless
the Employee has died prior to the expiration of the Coverage Period. In the
event of the death of the Employee prior to the expiration of the Coverage
Period, then this Agreement shall terminate when Proceeds of the Policies are
paid under Article IV of this Agreement. Upon termination of this Agreement
while the Employee is living, the Employee will, without further consideration,
transfer to the Company all of his right, title and interest in each Policy then
owned by the Company, by executing such documents as are necessary to transfer
such right, title and interest as of the date of termination. The Company will
thereafter be able to deal with each such Policy in any way it may see fit. In
the event that Employee does not timely execute such assignment documents, all
of Employee's right, title and interest in each such Policy shall be deemed to
have lapsed and Company will thereafter be able to deal with the Policy in
anyway it sees fit.

                          ARTICLE VII - PLAN MANAGEMENT

For the purposes of the Employee Retirement Income Security Act of 1974 (ERISA),
the Company will be the "Named Fiduciary" and "Plan Administrator" on the
split-dollar life insurance plan (the "Plan") for which this Agreement is hereby
designated the written plan instrument. The Company's Board of Directors may
authorize a person or group of persons to fulfill the responsibilities of the
Company as Plan Administrator. The Named Fiduciary or the Plan Administrator may
employ others to render advise with regard to its responsibilities under this
Plan. The Named Fiduciary may also allocate fiduciary responsibilities to others
and may exercise any other powers necessary for the discharge of its duties to
the extent not in conflict with ERISA.

                        ARTICLES VIII - CLAIMS PROCEDURE

1.       Any insured, beneficiary or other individual (hereinafter "Claimant")
         entitled to benefits under the Plan or under the Policies will file a
         claim request with the Plan Administrator with respect to benefits
         under the Plan with the Insurers, with respect to benefits under the
         Policies. The Plan Administrator will, upon written request of the
         Claimant, make available copies of any claim forms or instructions
         provided by the Insurers or advise the Claimant where such forms or
         instructions may be obtained.

2.       Notification of Claimant

         If a claim request is wholly or partially denied, the Plan
         Administrator will furnish to the Claimant a notice of the decision
         within ninety (90) days in writing and in a manner calculated to be
         understood by the Claimant, which notice will contain the following
         information:

         a.       The specific reason or reasons for the denial;

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        b.      Specific reference to pertinent Plan provisions upon which the
                denial is based;

        c.      A description of any additional material or information
                necessary for the Claimant to perfect the claim and an
                explanation of why such material or information is necessary;
                and

        d.      An explanation of the Plan's claims review procedure describing
                the steps to be taken by a Claimant who wishes to submit his/her
                claim for review.

        In the case of benefits which are provided under the Policy, the initial
        decision on the claims will be made by the applicable Insurer.

2.      Review Procedure

        A Claimant or his/her authorized representative may with respect to any
        denied claim:

        a.      Request a review upon written application filed within sixty
                (60) days after receipt by the Claimant of written notice of the
                denial of his/her claim;

        b       Review pertinent documents; and

        c.      Submit issues and comments in writing.

        Any request or submission will be in writing and will be directed to the
        Named Fiduciary (or its designee). The Named Fiduciary (or its designee)
        will have the sole responsibility for the review of any denied claim and
        will take all steps appropriate in the light of its findings.

2.      Decision on Review

        The Named Fiduciary (or its designee) will render a decision upon
        review. If special circumstances (such as the need to hold a hearing or
        any matter pertaining to the denied claims warrant additional time, the
        decision will be rendered as soon as possible, but not later than one
        hundred twenty (120) days after receipt of the request for review.
        Written notice of any such extension will be furnished to the Claimant
        prior to the commence- ment of the extension. The decision on review
        will be in writing and will include specific reasons for the decision,
        written in a manner calculated to be understood by the Claimant, as well
        as specific references to the pertinent provisions of the Plan on which
        the decision is based. If the decision on review is not furnished to the
        Claimant with the time limits prescribed above, the claim will be deemed
        denied on review.

                       ARTICLE IX - SATISFACTION OF CLAIM

The Employee agrees that his rights and interests, and the rights and interests
of any person taking under or through him, will be completely satisfied upon
compliance by the Company with

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the provisions of this Agreement.

                      ARTICLE X - AMENDMENT AND ASSIGNMENT

This Agreement may be altered, amended or modified, including the addition of
any extra policy provisions, by a written instrument signed by the Company and
the Employee. Employee may not assign his/her interests or obligations under
this Agreement. Subject to the limitations of Article IV, the Company may assign
its interests and obligations under this Agreement, provided, however, that any
assignment will be subject to the terms of this Agreement.

                     ARTICLE XI - POSSESSION OF THE POLICIES

The Company will keep possession of the Policies. The Company agrees, from time
to time, to make the Policies available to the Employee or to the Insurers for
the purpose of endorsing or filing any change of beneficiary on the Policies for
that portion of the death proceeds under the Policies that the Employee's
beneficiary is entitled to receive as provided in Article IV, but the Policies
will promptly be returned the Company.

                           ARTICLE XII - GOVERNING LAW

This Agreement will be governed by the laws of the State of Ohio.

                          ARTICLE XIII - INTERPRETATION

Where appropriate in this Agreement, words used in the singular will include the
plural and words in the masculine will include the feminine.

                      ARTICLE XIV - SUCCESSORS IN INTEREST

This Agreement shall be binding upon, and the Company's obligations herein shall
become obligations of, any and all successors of the Company. In the event a
successor entity is a direct or indirect subsidiary of any ultimate parent
corporation, the ultimate parent corporation shall execute a counterpart of this
Agreement guaranteeing the Company's obligations herein.

        ARTICLE XV - ENTIRE AGREEMENT; TERMINATION OF EXISTING AGREEMENT

This Agreement sets forth the entire agreement of the parties relating solely to
the subject matter hereto. This Agreement replaces and supercedes the Existing
Agreement. Therefore, upon execution of this Agreement, the Existing Agreement
shall terminate and have no further force or effect.

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The parties have executed this Agreement as of the day and year first written
above.

                              CHARTER ONE FINANCIAL, INC.

                              By /s/ Richard W. Neu
                                 ------------------
                                 RICHARD W. NEU
                                 CHIEF FINANCIAL OFFICER

                             /s/ Charles J. Koch
                             -------------------
                             CHARLES J. KOCH

                                       8

<PAGE>
                AMENDMENT 2 TO SUPPLEMENTAL RETIREMENT AGREEMENT

        This Amendment 2 to Supplemental Retirement Agreement (this "Amendment")
dated as of this 31st day of July, 2002 (but effective March 20, 2001), by and
between Charter One Financial, Inc., its successors and assigns (the "Company")
and Richard W. Neu (the "Executive") for the purpose of modifying and amending
that certain Supplemental Retirement Agreement between the parties dated as of
October 31, 1995, as amended pursuant to Amendment 1 thereto dated as of May 3,
1996 (the "SRA").

                              W I T N E S S E T H :

        The board of directors of the Company has decided to increase the
maximum monthly benefit under the SRA in light of changes in condition since the
date of the SRA including, but not limited to, the substantial growth of the
Company, the Executive's contribution to such growth, and the inadequacy, as of
the effective date of this Amendment, of the maximum monthly benefit currently
provided in the SRA. In addition, the Company and the Executive have, on even
date herewith, entered into a Fully Restated Split Dollar Agreement (the "Death
Benefit Agreement") which necessitates a change to the SRA.

        NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

        1.      Notwithstanding anything contained in Section 1(d)(v) of the SRA
or otherwise in the SRA, in the event of the death of the Executive under
circumstances in which a beneficiary of the Executive or his estate is entitled
to death proceeds (a) under any life insurance policy or policies maintained
pursuant to the Death Benefit Agreement (including any amendments or
modifications) or (b) under any other written agreement between the Company and
the Executive that replaces the Death Benefit Agreement, then in that event,
neither the Executive nor his/her spouse will be entitled to any benefits under
the SRA.

        2.     Section 1(g) of the SRA is hereby amended and fully restated as
follows:

                    "(g) MONTHLY BENEFIT shall mean the Average Compensation
                    multiplied by the Accrued Benefit Percentage; provided,
                    however, in no event will the Monthly Benefit exceed
                    $40,000.00."

        3.      Except as modified and amended herein, the SRA shall remain in
full force and effect.

        The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                            CHARTER ONE FINANCIAL, INC.

                                            By: /s/ Charles J. Koch
                                                ----------------------
                                                  Authorized Officer

                                            EXECUTIVE

                                            /s/ Richard W. Neu
                                            ------------------
                                            RICHARD W. NEU

<PAGE>

              RICHARD W. NEU FULLY RESTATED SPLIT DOLLAR AGREEMENT

This Agreement, made and entered into this 31st day of July, 2002 (but effective
March 20, 2001), by and among Charter One Financial, Inc., (hereinafter referred
to as the "Company"), a corporation organized and existing under the laws of
Delaware, and Richard W. Neu (hereinafter referred to as the "Employee").

WHEREAS, the Company and the Employee entered into the Richard W. Neu Split
Dollar Agreement on May 3, 1996 (the "Existing Agreement");

WHEREAS, the parties desire by this Agreement to amend and fully restate the
benefits to be received by the Employee under the Policies (as hereunder
defined);

WHEREAS, the Company is the owner of three insurance policies as more
particularly described on Exhibit A hereto (individually "each Policy" or
collectively the "Policies") issued by New England Mutual Life Insurance Company
and Northwestern Mutual Life Insurance Company (the "Insurers") in the aggregate
face amount of $4,286,422.00 on the Employee's life; and

WHEREAS, the Company and the Employee agree to make the Policies subject to this
Agreement; and

WHEREAS, this Agreement shall replace and supercede the Existing Agreement.

NOW, THEREFORE, for value received and in consideration of the mutual covenants
contained herein, the parties agree as follows:

                             ARTICLE I - DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth
below:

1.      "Cash Surrender Value of the Policies" will mean the cash value of the
        Policies; plus the cash value of any paid-up additions thereon; plus any
        dividend accumulations and unpaid dividends thereunder; and less the
        aggregate Policy Loan Balance under the Policies.

2.      "Cash Value of each Policy" will mean the cash value as illustrated in
        the table of values shown in each Policy.

3.      "Change in Control" will have the meaning set forth in Section 1(a) of
        the Employment Agreement between the Company and the Employee dated
        October 31, 1995.

4.      "Company's Interest in the Policies" will be as defined in Article III.

5.      "Current Loan Value of each Policy" will mean the Loan Value of each
        Policy reduced by its outstanding Policy Loan Balance.

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<PAGE>

6.      "Loan Value of each Policy" will mean the amount which with loan
        interest will equal the Cash Value of the Policy and of any paid-up
        additions on the next loan interest due date or on the next premium due
        date, whichever is the smaller amount.

7.      "Policy Loan Balance" at any time will mean policy loans outstanding
        plus interest accrued to date under each Policy.

                       ARTICLE II - ALLOCATION OF PREMIUMS

The Company will pay all premiums on the Policies when due, according to the
Schedule of the planned annual premiums in each Policy.

                       ARTICLE III - RIGHTS IN THE POLICY

Until the earliest of (a) the termination of the Employee's employment with the
Company and its affiliates (if applicable) prior to a Change in Control for any
reason other than death or an involuntary termination by the Company or one of
its affiliates without cause, (b) 210 days after the involuntary termination of
the Employee's employment without cause (including for disability) by the
Company and its affiliates (if applicable) prior to a Change in Control (which
shall include a termination for disability), (c) the date of the Employee's
termination of employment with the Company and its affiliates (if applicable)
for any reason other than death in connection with or after a Change in Control
if on the date of employment termination the Employee is at least 58 years of
age, (d) 30 days after the Employee attains the age of 58 years if his
employment with the Company and its affiliates (if applicable) is terminated for
any reason other than death in connection with or after a Change in Control and
on the date of employment termination the Employee is less than 58 years of age;
(e) the date the Employee purchases all of the Policies pursuant to Article V of
this Agreement, (f) the day next following the death of the Employee or (g) the
bankruptcy, receivership or dissolution of the Company (the "Coverage Period"),
the Employee will have the sole right to designate the beneficiary of the death
proceeds of the Policies in excess of the Company's Interest in the Policies.
the Company will have and may exercise, all ownership rights in each Policy,
except as may otherwise be provided herein. During the Coverage Period, the
Company will not, without prior written consent of the Employee: (i) terminate
any of the Policies or permit any of the Policies to lapse for non-payment of
premium; (ii) terminate, alter or amend the beneficiary designation of the
Employee to the extent the Employee has the power to designate a beneficiary
hereunder; (iii) terminate, alter or amend the settlement option with respect to
the interest of the beneficiary designated by Employee to the extent the
Employee has the power to designate a beneficiary hereunder; (iv) surrender any
Policy for cancellation; (v) assign its rights in any Policy (other than for the
purposes of obtaining a loan against the Policy) to anyone other than the
Employee; or (vi) take any action in dealing with the Insurers that would impair
any right or interest of the Employee in the Policies. The Company will have the
right to borrow from the Insurers (and to secure that loan by one or more
Policies) an amount which, together with the unpaid interest accrued thereon,
will at no time exceed the lesser of (a) the Company's Interest in the Policies,
or (b) the Loan Value of the Policies. "Company's Interest in the Policies" will
mean, at any time during the Coverage Period at which the value of such interest
is to be determined under this Agreement, the sum of (1) plus (2):

                                       2
<PAGE>

         where (1) is:     the greater of (a) the Cash Surrender Value
                           of the Policies at such time, or (b) the total
                           premiums theretofore paid on the Policies by the
                           Company (including any premiums paid by loans charged
                           automatically against the Policies and including any
                           premiums paid, by loan or otherwise, for any
                           supplemental agreement or rider) reduced by the
                           Policy Loan Balance on all the Policies, with respect
                           to any loans made or charged automatically against
                           the Policies by the Company; and

         where (2) is:     the excess, if any, of the total value of the
                           Policies at such time over the sum of (a) plus (b)
                           where (a) is the amount determined in (1) above and
                           (b) is an amount equal to $2,900,000 while the
                           Employee is employed by the Company or any of its
                           affiliates and $1,450,000 if the Employee is no
                           longer employed by the Company or any of its
                           affiliates.

                           If the result of (2) is a negative figure, it shall
                           be treated as zero for purposes of this computation.

In the event that the Company has paid any unscheduled payments as permitted by
any Policy, all such payments will be included in the total premiums paid on
such Policy by the Company.

It is understood and agreed that the Employee does not have any interest in the
Cash Value of each Policy or in any dividends or earnings of each Policy.

Unless the Employee has died during the Coverage Period, then after the Coverage
Period the Company's Interest in the Policies then owned by the Company shall be
the total value of such Policies.

                  ARTICLE IV - RIGHTS TO THE PROCEEDS AT DEATH

In the event of the Employee's death during the Coverage Period, the Company
will be entitled to receive from the Proceeds of the Policies an amount equal to
the Company's Interest in the Policies and the remainder of the Proceeds of the
Policies will be paid to such beneficiary as the Employee may have designated
under the terms of the Policies, or failing such designation, to the Employee's
estate. In no event will the Proceeds of the Policies to be paid to the
beneficiary or estate of the Employee exceed or be less than $2,900,000 if the
Employee's death occurs while he is employed by the Company or one of its
affiliates, or exceed or be less than $1,450,000 if his death occurs during the
Coverage Period but after a termination of service. Within 60 days after the
death of the Employee, the Company will provide to the Insurers a written
statement indicating the amount of the Proceeds of the Policies which it is
entitled to receive.

               ARTICLE V - RIGHT OF EMPLOYEE TO PURCHASE POLICIES

1.      Termination Without Cause. In the event that the Employee's employment
        with the Company and its affiliates is involuntarily terminated without
        cause (including for

                                       3
<PAGE>

        disability) by the Company or one of its affiliates, whichever is
        applicable, prior to a Change in Control then the Employee shall have
        the right, commencing with the date of his termination of employment
        until 180 days thereafter (the "Exercise Period"), to purchase any or
        all of the Policies from the Company for a cash purchase price equal to
        the Cash Surrender Value of the Policy or Policies designated for
        purchase by the Employee, with the Employee assuming the Policy Loan
        Balance of such Policy or Policies. The Employee shall deliver written
        notice to the Company of his election to purchase within the Exercise
        Period, which written notice shall (a) designate the specific Policy or
        Policies to be purchased and (b) the date and time of closing of the
        purchase, which date shall not be less than 10 days or more than 20 days
        after the date of the written notice. After receipt of such written
        notice within the Exercise Period, the Company shall promptly provide
        the Employee with all pertinent information relating to the Cash
        Surrender Value and Policy Loan Balance of the designated Policy or
        Policies. Closing will take place at the executive offices of the
        Company at the time and date specified in the Employee's election
        notice, at which time (i) the Company shall transfer all legal and
        beneficial interest in the designated Policy or Policies to the Employee
        by appropriate instruments of transfer and (ii) the Employee shall make
        cash payment to the Company of the Cash Surrender Value of the
        designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Exercise Period, then his right of
        purchase herein shall cease and terminate.

2.      Change in Control. In the event that the Employee's employment with the
        Company and its affiliates is terminated for any reason (other than
        death) in connection with or following a Change in Control and he is
        less than 58 years of age on the date his employment termination, then
        the Employee shall have the right, commencing with the date of his
        employment termination until the Employee reaches 58 years of age (the
        "Change in Control Exercise Period"), to purchase any or all of the
        Policies from the Company for a cash purchase price equal to the Cash
        Surrender Value of the Policy or Policies designated for purchase by the
        Employee, with the Employee assuming the Policy Loan Balance of such
        Policy or Policies. The Employee shall deliver written notice to the
        Company of his election to purchase within the Change in Control
        Exercise Period, which written notice shall (a) designate the specific
        Policy or Policies to be purchased and (b) the date and time of closing
        of the purchase, which date shall not be less than 10 days or more than
        20 days after the date of the written notice. After receipt of such
        written notice within the Change in Control Exercise Period, the Company
        shall promptly provide the Employee with all pertinent information
        relating to the Cash Surrender Value and Policy Loan Balance of the
        designated Policy or Policies. Closing will take place at the executive
        offices of the Company at the time and date specified in the Employee's
        election notice, at which time (i) the Company shall transfer all legal
        and beneficial interest in the designated Policy or Policies to the
        Employee by appropriate instruments of transfer and (ii) the Employee
        shall make cash payment to the Company of the Cash Surrender Value of
        the designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Change in Control Exercise Period,
        then his right of purchase herein shall cease and terminate

                                       4
<PAGE>

                      ARTICLE VI - TERMINATION OF AGREEMENT

This Agreement shall terminate at the expiration of the Coverage Period unless
the Employee has died prior to the expiration of the Coverage Period. In the
event of the death of the Employee prior to the expiration of the Coverage
Period, then this Agreement shall terminate when Proceeds of the Policies are
paid under Article IV of this Agreement. Upon termination of this Agreement
while the Employee is living, the Employee will, without further consideration,
transfer to the Company all of his right, title and interest in each Policy then
owned by the Company, by executing such documents as are necessary to transfer
such right, title and interest as of the date of termination. The Company will
thereafter be able to deal with each such Policy in any way it may see fit. In
the event that Employee does not timely execute such assignment documents, all
of Employee's right, title and interest in each such Policy shall be deemed to
have lapsed and Company will thereafter be able to deal with the Policy in
anyway it sees fit.

                          ARTICLE VII - PLAN MANAGEMENT

For the purposes of the Employee Retirement Income Security Act of 1974 (ERISA),
the Company will be the "Named Fiduciary" and "Plan Administrator" on the
split-dollar life insurance plan (the "Plan") for which this Agreement is hereby
designated the written plan instrument. The Company's Board of Directors may
authorize a person or group of persons to fulfill the responsibilities of the
Company as Plan Administrator. The Named Fiduciary or the Plan Administrator may
employ others to render advise with regard to its responsibilities under this
Plan. The Named Fiduciary may also allocate fiduciary responsibilities to others
and may exercise any other powers necessary for the discharge of its duties to
the extent not in conflict with ERISA.

                        ARTICLES VIII - CLAIMS PROCEDURE

1.       Any insured, beneficiary or other individual (hereinafter "Claimant")
         entitled to benefits under the Plan or under the Policies will file a
         claim request with the Plan Administrator with respect to benefits
         under the Plan with the Insurers, with respect to benefits under the
         Policies. The Plan Administrator will, upon written request of the
         Claimant, make available copies of any claim forms or instructions
         provided by the Insurers or advise the Claimant where such forms or
         instructions may be obtained.

2.       Notification of Claimant

         If a claim request is wholly or partially denied, the Plan
         Administrator will furnish to the Claimant a notice of the decision
         within ninety (90) days in writing and in a manner calculated to be
         understood by the Claimant, which notice will contain the following
         information:

         a.       The specific reason or reasons for the denial;

         b.       Specific reference to pertinent Plan provisions upon which the
                  denial is based;

                                       5
<PAGE>

        c.      A description of any additional material or information
                necessary for the Claimant to perfect the claim and an
                explanation of why such material or information is necessary;
                and

        d.      An explanation of the Plan's claims review procedure describing
                the steps to be taken by a Claimant who wishes to submit his/her
                claim for review.

        In the case of benefits which are provided under the Policy, the initial
        decision on the claims will be made by the applicable Insurer.

2.      Review Procedure

        A Claimant or his/her authorized representative may with respect to any
        denied claim:

        a.      Request a review upon written application filed within sixty
                (60) days after receipt by the Claimant of written notice of the
                denial of his/her claim;

        b       Review pertinent documents; and

        c.      Submit issues and comments in writing.

        Any request or submission will be in writing and will be directed to the
        Named Fiduciary (or its designee). The Named Fiduciary (or its designee)
        will have the sole responsibility for the review of any denied claim and
        will take all steps appropriate in the light of its findings.

2.      Decision on Review

        The Named Fiduciary (or its designee) will render a decision upon
        review. If special circumstances (such as the need to hold a hearing or
        any matter pertaining to the denied claims warrant additional time, the
        decision will be rendered as soon as possible, but not later than one
        hundred twenty (120) days after receipt of the request for review.
        Written notice of any such extension will be furnished to the Claimant
        prior to the commence- ment of the extension. The decision on review
        will be in writing and will include specific reasons for the decision,
        written in a manner calculated to be understood by the Claimant, as well
        as specific references to the pertinent provisions of the Plan on which
        the decision is based. If the decision on review is not furnished to the
        Claimant with the time limits prescribed above, the claim will be deemed
        denied on review.

                       ARTICLE IX - SATISFACTION OF CLAIM

The Employee agrees that his rights and interests, and the rights and interests
of any person taking under or through him, will be completely satisfied upon
compliance by the Company with the provisions of this Agreement.

                                       6
<PAGE>

                      ARTICLE X - AMENDMENT AND ASSIGNMENT

This Agreement may be altered, amended or modified, including the addition of
any extra policy provisions, by a written instrument signed by the Company and
the Employee. Employee may not assign his/her interests or obligations under
this Agreement. Subject to the limitations of Article IV, the Company may assign
its interests and obligations under this Agreement, provided, however, that any
assignment will be subject to the terms of this Agreement.

                     ARTICLE XI - POSSESSION OF THE POLICIES

The Company will keep possession of the Policies. The Company agrees, from time
to time, to make the Policies available to the Employee or to the Insurers for
the purpose of endorsing or filing any change of beneficiary on the Policies for
that portion of the death proceeds under the Policies that the Employee's
beneficiary is entitled to receive as provided in Article IV, but the Policies
will promptly be returned the Company.

                           ARTICLE XII - GOVERNING LAW

This Agreement will be governed by the laws of the State of Ohio.

                          ARTICLE XIII - INTERPRETATION

Where appropriate in this Agreement, words used in the singular will include the
plural and words in the masculine will include the feminine.

                      ARTICLE XIV - SUCCESSORS IN INTEREST

This Agreement shall be binding upon, and the Company's obligations herein shall
become obligations of, any and all successors of the Company. In the event a
successor entity is a direct or indirect subsidiary of any ultimate parent
corporation, the ultimate parent corporation shall execute a counterpart of this
Agreement guaranteeing the Company's obligations herein.

        ARTICLE XV - ENTIRE AGREEMENT; TERMINATION OF EXISTING AGREEMENT

This Agreement sets forth the entire agreement of the parties relating solely to
the subject matter hereto. This Agreement replaces and supercedes the Existing
Agreement. Therefore, upon execution of this Agreement, the Existing Agreement
shall terminate and have no further force or effect.

                                       7
<PAGE>

The parties have executed this Agreement as of the day and year first written
above.

                                  CHARTER ONE FINANCIAL, INC.

                                  By   /s/ Charles J. Koch
                                       -------------------
                                       CHARLES J. KOCH
                                       CHIEF EXECUTIVE OFFICER

                                  /s/ Richard W. Neu
                                  ------------------
                                  RICHARD W. NEU

                                       8
<PAGE>
                AMENDMENT 2 TO SUPPLEMENTAL RETIREMENT AGREEMENT

        This Amendment 2 to Supplemental Retirement Agreement (this "Amendment")
dated as of this 31st day of July, 2002 (but effective March 20, 2001), by and
between Charter One Financial, Inc., its successors and assigns (the "Company")
and John D. Koch (the "Executive") for the purpose of modifying and amending
that certain Supplemental Retirement Agreement between the parties dated as of
October 31, 1995, as amended pursuant to Amendment 1 thereto dated as of May 3,
1996 (the "SRA").

                              W I T N E S S E T H :

        The board of directors of the Company has decided to increase the
maximum monthly benefit under the SRA in light of changes in condition since the
date of the SRA including, but not limited to, the substantial growth of the
Company, the Executive's contribution to such growth, and the inadequacy, as of
the effective date of this Amendment, of the maximum monthly benefit currently
provided in the SRA. In addition, the Company and the Executive have, on even
date herewith, entered into a Fully Restated Split Dollar Agreement (the "Death
Benefit Agreement") which necessitates a change to the SRA.

        NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

        1.     Notwithstanding anything contained in Section 1(d)(v) of the SRA
or otherwise in the SRA, in the event of the death of the Executive under
circumstances in which a beneficiary of the Executive or his estate is entitled
to death proceeds (a) under any life insurance policy or policies maintained
pursuant to the Death Benefit Agreement (including any amendments or
modifications) or (b) under any other written agreement between the Company and
the Executive that replaces the Death Benefit Agreement, then in that event,
neither the Executive nor his/her spouse will be entitled to any benefits under
the SRA.

        2.     Section 1(g) of the SRA is hereby amended and fully restated as
follows:

                        "(g) MONTHLY BENEFIT shall mean the Average Compensation
                        multiplied by the Accrued Benefit Percentage; provided,
                        however, in no event will the Monthly Benefit exceed
                        $40,000.00."

        3.     Except as modified and amended herein, the SRA shall remain in
full force and effect.

        The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                            CHARTER ONE FINANCIAL, INC.

                                            By: /s/ Richard W. Neu
                                                ----------------------
                                                 Authorized Officer

                                            EXECUTIVE

                                            /s/ John D. Koch
                                            ----------------
                                            JOHN D. KOCH

<PAGE>
               JOHN D. KOCH FULLY RESTATED SPLIT DOLLAR AGREEMENT

This Agreement, made and entered into this 31st day of July, 2002 (but effective
March 20, 2001), by and among Charter One Financial, Inc., (hereinafter referred
to as the "Company"), a corporation organized and existing under the laws of
Delaware, and John D. Koch (hereinafter referred to as the "Employee").

WHEREAS, the Company and the Employee entered into the John D. Koch Split Dollar
Agreement on May 3, 1996 (the "Existing Agreement");

WHEREAS, the parties desire by this Agreement to amend and fully restate the
benefits to be received by the Employee under the Policies (as hereunder
defined);

WHEREAS, the Company is the owner of four insurance policies as more
particularly described on Exhibit A hereto (individually "each Policy" or
collectively the "Policies") issued by New England Mutual Life Insurance Company
and Northwestern Mutual Life Insurance Company (the "Insurers") in the aggregate
face amount of $4,639,822.00 on the Employee's life; and

WHEREAS, the Company and the Employee agree to make the Policies subject to this
Agreement; and

WHEREAS, this Agreement shall replace and supercede the Existing Agreement.

NOW, THEREFORE, for value received and in consideration of the mutual covenants
contained herein, the parties agree as follows:

                             ARTICLE I - DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth
below:

1.      "Cash Surrender Value of the Policies" will mean the cash value of the
        Policies; plus the cash value of any paid-up additions thereon; plus any
        dividend accumulations and unpaid dividends thereunder; and less the
        aggregate Policy Loan Balance under the Policies.

2.      "Cash Value of each Policy" will mean the cash value as illustrated in
        the table of values shown in each Policy.

3.      "Change in Control" will have the meaning set forth in Section 1(a) of
        the Employment Agreement between the Company and the Employee dated
        October 31, 1995.

4.      "Company's Interest in the Policies" will be as defined in Article III.

5.      "Current Loan Value of each Policy" will mean the Loan Value of each
        Policy reduced by its outstanding Policy Loan Balance.

                                       1
<PAGE>

6.      "Loan Value of each Policy" will mean the amount which with loan
        interest will equal the Cash Value of the Policy and of any paid-up
        additions on the next loan interest due date or on the next premium due
        date, whichever is the smaller amount.

7.      "Policy Loan Balance" at any time will mean policy loans outstanding
        plus interest accrued to date under each Policy.

                       ARTICLE II - ALLOCATION OF PREMIUMS

The Company will pay all premiums on the Policies when due, according to the
Schedule of the planned annual premiums in each Policy.

                       ARTICLE III - RIGHTS IN THE POLICY

Until the earliest of (a) the termination of the Employee's employment with the
Company and its affiliates (if applicable) prior to a Change in Control for any
reason other than death or an involuntary termination by the Company or one of
its affiliates without cause, (b) 210 days after the involuntary termination of
the Employee's employment without cause (including for disability) by the
Company and its affiliates (if applicable) prior to a Change in Control (which
shall include a termination for disability), (c) the date of the Employee's
termination of employment with the Company and its affiliates (if applicable)
for any reason other than death in connection with or after a Change in Control
if on the date of employment termination the Employee is at least 58 years of
age, (d) 30 days after the Employee attains the age of 58 years if his
employment with the Company and its affiliates (if applicable) is terminated for
any reason other than death in connection with or after a Change in Control and
on the date of employment termination the Employee is less than 58 years of age;
(e) the date the Employee purchases all of the Policies pursuant to Article V of
this Agreement, (f) the day next following the death of the Employee or (g) the
bankruptcy, receivership or dissolution of the Company (the "Coverage Period"),
the Employee will have the sole right to designate the beneficiary of the death
proceeds of the Policies in excess of the Company's Interest in the Policies.
the Company will have and may exercise, all ownership rights in each Policy,
except as may otherwise be provided herein. During the Coverage Period, the
Company will not, without prior written consent of the Employee: (i) terminate
any of the Policies or permit any of the Policies to lapse for non-payment of
premium; (ii) terminate, alter or amend the beneficiary designation of the
Employee to the extent the Employee has the power to designate a beneficiary
hereunder; (iii) terminate, alter or amend the settlement option with respect to
the interest of the beneficiary designated by Employee to the extent the
Employee has the power to designate a beneficiary hereunder; (iv) surrender any
Policy for cancellation; (v) assign its rights in any Policy (other than for the
purposes of obtaining a loan against the Policy) to anyone other than the
Employee; or (vi) take any action in dealing with the Insurers that would impair
any right or interest of the Employee in the Policies. The Company will have the
right to borrow from the Insurers (and to secure that loan by one or more
Policies) an amount which, together with the unpaid interest accrued thereon,
will at no time exceed the lesser of (a) the Company's Interest in the Policies,
or (b) the Loan Value of the Policies. "Company's Interest in the Policies" will
mean, at any time during the Coverage Period at which the value of such interest
is to be determined under this Agreement, the sum of (1) plus (2):

                                       2
<PAGE>

         where (1) is:     the greater of (a) the Cash Surrender Value
                           of the Policies at such time, or (b) the total
                           premiums theretofore paid on the Policies by the
                           Company (including any premiums paid by loans charged
                           automatically against the Policies and including any
                           premiums paid, by loan or otherwise, for any
                           supplemental agreement or rider) reduced by the
                           Policy Loan Balance on all the Policies, with respect
                           to any loans made or charged automatically against
                           the Policies by the Company; and

         where (2) is:     the excess, if any, of the total value of the
                           Policies at such time over the sum of (a) plus (b)
                           where (a) is the amount determined in (1) above and
                           (b) is an amount equal to $2,900,000 while the
                           Employee is employed by the Company or any of its
                           affiliates and $1,450,000 if the Employee is no
                           longer employed by the Company or any of its
                           affiliates.

                           If the result of (2) is a negative figure, it shall
                           be treated as zero for purposes of this computation.

In the event that the Company has paid any unscheduled payments as permitted by
any Policy, all such payments will be included in the total premiums paid on
such Policy by the Company.

It is understood and agreed that the Employee does not have any interest in the
Cash Value of each Policy or in any dividends or earnings of each Policy.

Unless the Employee has died during the Coverage Period, then after the Coverage
Period the Company's Interest in the Policies then owned by the Company shall be
the total value of such Policies.

                  ARTICLE IV - RIGHTS TO THE PROCEEDS AT DEATH

In the event of the Employee's death during the Coverage Period, the Company
will be entitled to receive from the Proceeds of the Policies an amount equal to
the Company's Interest in the Policies and the remainder of the Proceeds of the
Policies will be paid to such beneficiary as the Employee may have designated
under the terms of the Policies, or failing such designation, to the Employee's
estate. In no event will the Proceeds of the Policies to be paid to the
beneficiary or estate of the Employee exceed or be less than $2,900,000 if the
Employee's death occurs while he is employed by the Company or one of its
affiliates, or exceed or be less than $1,450,000 if his death occurs during the
Coverage Period but after a termination of service. Within 60 days after the
death of the Employee, the Company will provide to the Insurers a written
statement indicating the amount of the Proceeds of the Policies which it is
entitled to receive.

               ARTICLE V - RIGHT OF EMPLOYEE TO PURCHASE POLICIES

1.      Termination Without Cause. In the event that the Employee's employment
        with the Company and its affiliates is involuntarily terminated without
        cause (including for

                                       3
<PAGE>

        disability) by the Company or one of its affiliates, whichever is
        applicable, prior to a Change in Control then the Employee shall have
        the right, commencing with the date of his termination of employment
        until 180 days thereafter (the "Exercise Period"), to purchase any or
        all of the Policies from the Company for a cash purchase price equal to
        the Cash Surrender Value of the Policy or Policies designated for
        purchase by the Employee, with the Employee assuming the Policy Loan
        Balance of such Policy or Policies. The Employee shall deliver written
        notice to the Company of his election to purchase within the Exercise
        Period, which written notice shall (a) designate the specific Policy or
        Policies to be purchased and (b) the date and time of closing of the
        purchase, which date shall not be less than 10 days or more than 20 days
        after the date of the written notice. After receipt of such written
        notice within the Exercise Period, the Company shall promptly provide
        the Employee with all pertinent information relating to the Cash
        Surrender Value and Policy Loan Balance of the designated Policy or
        Policies. Closing will take place at the executive offices of the
        Company at the time and date specified in the Employee's election
        notice, at which time (i) the Company shall transfer all legal and
        beneficial interest in the designated Policy or Policies to the Employee
        by appropriate instruments of transfer and (ii) the Employee shall make
        cash payment to the Company of the Cash Surrender Value of the
        designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Exercise Period, then his right of
        purchase herein shall cease and terminate.

2.      Change in Control. In the event that the Employee's employment with the
        Company and its affiliates is terminated for any reason (other than
        death) in connection with or following a Change in Control and he is
        less than 58 years of age on the date his employment termination, then
        the Employee shall have the right, commencing with the date of his
        employment termination until the Employee reaches 58 years of age (the
        "Change in Control Exercise Period"), to purchase any or all of the
        Policies from the Company for a cash purchase price equal to the Cash
        Surrender Value of the Policy or Policies designated for purchase by the
        Employee, with the Employee assuming the Policy Loan Balance of such
        Policy or Policies. The Employee shall deliver written notice to the
        Company of his election to purchase within the Change in Control
        Exercise Period, which written notice shall (a) designate the specific
        Policy or Policies to be purchased and (b) the date and time of closing
        of the purchase, which date shall not be less than 10 days or more than
        20 days after the date of the written notice. After receipt of such
        written notice within the Change in Control Exercise Period, the Company
        shall promptly provide the Employee with all pertinent information
        relating to the Cash Surrender Value and Policy Loan Balance of the
        designated Policy or Policies. Closing will take place at the executive
        offices of the Company at the time and date specified in the Employee's
        election notice, at which time (i) the Company shall transfer all legal
        and beneficial interest in the designated Policy or Policies to the
        Employee by appropriate instruments of transfer and (ii) the Employee
        shall make cash payment to the Company of the Cash Surrender Value of
        the designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Change in Control Exercise Period,
        then his right of purchase herein shall cease and terminate

                                       4
<PAGE>

                      ARTICLE VI - TERMINATION OF AGREEMENT

This Agreement shall terminate at the expiration of the Coverage Period unless
the Employee has died prior to the expiration of the Coverage Period. In the
event of the death of the Employee prior to the expiration of the Coverage
Period, then this Agreement shall terminate when Proceeds of the Policies are
paid under Article IV of this Agreement. Upon termination of this Agreement
while the Employee is living, the Employee will, without further consideration,
transfer to the Company all of his right, title and interest in each Policy then
owned by the Company, by executing such documents as are necessary to transfer
such right, title and interest as of the date of termination. The Company will
thereafter be able to deal with each such Policy in any way it may see fit. In
the event that Employee does not timely execute such assignment documents, all
of Employee's right, title and interest in each such Policy shall be deemed to
have lapsed and Company will thereafter be able to deal with the Policy in
anyway it sees fit.

                          ARTICLE VII - PLAN MANAGEMENT

For the purposes of the Employee Retirement Income Security Act of 1974 (ERISA),
the Company will be the "Named Fiduciary" and "Plan Administrator" on the
split-dollar life insurance plan (the "Plan") for which this Agreement is hereby
designated the written plan instrument. The Company's Board of Directors may
authorize a person or group of persons to fulfill the responsibilities of the
Company as Plan Administrator. The Named Fiduciary or the Plan Administrator may
employ others to render advise with regard to its responsibilities under this
Plan. The Named Fiduciary may also allocate fiduciary responsibilities to others
and may exercise any other powers necessary for the discharge of its duties to
the extent not in conflict with ERISA.

                        ARTICLES VIII - CLAIMS PROCEDURE

1.       Any insured, beneficiary or other individual (hereinafter "Claimant")
         entitled to benefits under the Plan or under the Policies will file a
         claim request with the Plan Administrator with respect to benefits
         under the Plan with the Insurers, with respect to benefits under the
         Policies. The Plan Administrator will, upon written request of the
         Claimant, make available copies of any claim forms or instructions
         provided by the Insurers or advise the Claimant where such forms or
         instructions may be obtained.

2.       Notification of Claimant

         If a claim request is wholly or partially denied, the Plan
         Administrator will furnish to the Claimant a notice of the decision
         within ninety (90) days in writing and in a manner calculated to be
         understood by the Claimant, which notice will contain the following
         information:

         a.       The specific reason or reasons for the denial;

         b.       Specific reference to pertinent Plan provisions upon which the
                  denial is based;

                                       5
<PAGE>

        c.      A description of any additional material or information
                necessary for the Claimant to perfect the claim and an
                explanation of why such material or information is necessary;
                and

        d.      An explanation of the Plan's claims review procedure describing
                the steps to be taken by a Claimant who wishes to submit his/her
                claim for review.

        In the case of benefits which are provided under the Policy, the initial
        decision on the claims will be made by the applicable Insurer.

2.      Review Procedure

        A Claimant or his/her authorized representative may with respect to any
        denied claim:

        a.      Request a review upon written application filed within sixty
                (60) days after receipt by the Claimant of written notice of the
                denial of his/her claim;

        b       Review pertinent documents; and

        c.      Submit issues and comments in writing.

        Any request or submission will be in writing and will be directed to the
        Named Fiduciary (or its designee). The Named Fiduciary (or its designee)
        will have the sole responsibility for the review of any denied claim and
        will take all steps appropriate in the light of its findings.

2.      Decision on Review

        The Named Fiduciary (or its designee) will render a decision upon
        review. If special circumstances (such as the need to hold a hearing or
        any matter pertaining to the denied claims warrant additional time, the
        decision will be rendered as soon as possible, but not later than one
        hundred twenty (120) days after receipt of the request for review.
        Written notice of any such extension will be furnished to the Claimant
        prior to the commence- ment of the extension. The decision on review
        will be in writing and will include specific reasons for the decision,
        written in a manner calculated to be understood by the Claimant, as well
        as specific references to the pertinent provisions of the Plan on which
        the decision is based. If the decision on review is not furnished to the
        Claimant with the time limits prescribed above, the claim will be deemed
        denied on review.

                       ARTICLE IX - SATISFACTION OF CLAIM

The Employee agrees that his rights and interests, and the rights and interests
of any person taking under or through him, will be completely satisfied upon
compliance by the Company with the provisions of this Agreement.

                                       6
<PAGE>

                      ARTICLE X - AMENDMENT AND ASSIGNMENT

This Agreement may be altered, amended or modified, including the addition of
any extra policy provisions, by a written instrument signed by the Company and
the Employee. Employee may not assign his/her interests or obligations under
this Agreement. Subject to the limitations of Article IV, the Company may assign
its interests and obligations under this Agreement, provided, however, that any
assignment will be subject to the terms of this Agreement.

                     ARTICLE XI - POSSESSION OF THE POLICIES

The Company will keep possession of the Policies. The Company agrees, from time
to time, to make the Policies available to the Employee or to the Insurers for
the purpose of endorsing or filing any change of beneficiary on the Policies for
that portion of the death proceeds under the Policies that the Employee's
beneficiary is entitled to receive as provided in Article IV, but the Policies
will promptly be returned the Company.

                           ARTICLE XII - GOVERNING LAW

This Agreement will be governed by the laws of the State of Ohio.

                          ARTICLE XIII - INTERPRETATION

Where appropriate in this Agreement, words used in the singular will include the
plural and words in the masculine will include the feminine.

                      ARTICLE XIV - SUCCESSORS IN INTEREST

This Agreement shall be binding upon, and the Company's obligations herein shall
become obligations of, any and all successors of the Company. In the event a
successor entity is a direct or indirect subsidiary of any ultimate parent
corporation, the ultimate parent corporation shall execute a counterpart of this
Agreement guaranteeing the Company's obligations herein.

        ARTICLE XV - ENTIRE AGREEMENT; TERMINATION OF EXISTING AGREEMENT

This Agreement sets forth the entire agreement of the parties relating solely to
the subject matter hereto. This Agreement replaces and supercedes the Existing
Agreement. Therefore, upon execution of this Agreement, the Existing Agreement
shall terminate and have no further force or effect.

                                       7
<PAGE>

The parties have executed this Agreement as of the day and year first written
above.

                                          CHARTER ONE FINANCIAL, INC.

                                          By   /s/ Richard W. Neu
                                               ------------------
                                               RICHARD W. NEU
                                               CHIEF FINANCIAL OFFICER

                                          /s/ John D. Koch
                                          ----------------
                                          JOHN D. KOCH

                                       8

<PAGE>
                AMENDMENT 2 TO SUPPLEMENTAL RETIREMENT AGREEMENT

        This Amendment 2 to Supplemental Retirement Agreement (this "Amendment")
dated as of this 31st day of July, 2002 (but effective March 20, 2001), by and
between Charter One Financial, Inc., its successors and assigns (the "Company")
and Mark D. Grossi (the "Executive") for the purpose of modifying and amending
that certain Supplemental Retirement Agreement between the parties dated as of
October 31, 1995, as amended pursuant to Amendment 1 thereto dated as of May 3,
1996 (the "SRA").

                              W I T N E S S E T H :

        The board of directors of the Company has decided to increase the
maximum monthly benefit under the SRA in light of changes in condition since the
date of the SRA including, but not limited to, the substantial growth of the
Company, the Executive's contribution to such growth, and the inadequacy, as of
the effective date of this Amendment, of the maximum monthly benefit currently
provided in the SRA. In addition, the Company and the Executive have, on even
date herewith, entered into a Fully Restated Split Dollar Agreement (the "Death
Benefit Agreement") which necessitates a change to the SRA.

        NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

        1.      Notwithstanding anything contained in Section 1(d)(v) of the SRA
or otherwise in the SRA, in the event of the death of the Executive under
circumstances in which a beneficiary of the Executive or his estate is entitled
to death proceeds (a) under any life insurance policy or policies maintained
pursuant to the Death Benefit Agreement (including any amendments or
modifications) or (b) under any other written agreement between the Company and
the Executive that replaces the Death Benefit Agreement, then in that event,
neither the Executive nor his/her spouse will be entitled to any benefits under
the SRA.

        2.     Section 1(g) of the SRA is hereby amended and fully restated as
follows:

                        "(g) MONTHLY BENEFIT shall mean the Average Compensation
                        multiplied by the Accrued Benefit Percentage; provided,
                        however, in no event will the Monthly Benefit exceed
                        $40,000.00."

        3.     Except as modified and amended herein, the SRA shall remain in
full force and effect.

        The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                            CHARTER ONE FINANCIAL, INC.

                                            By: /s/ Richard W. Neu
                                                ----------------------
                                                 Authorized Officer

                                            EXECUTIVE

                                            /s/ Mark D. Grossi
                                            ------------------
                                            MARK D. GROSSI

<PAGE>
              MARK D. GROSSI FULLY RESTATED SPLIT DOLLAR AGREEMENT

This Agreement, made and entered into this 31st day of July, 2002 (but effective
March 20, 2001), by and among Charter One Financial, Inc., (hereinafter referred
to as the "Company"), a corporation organized and existing under the laws of
Delaware, and Mark D. Grossi (hereinafter referred to as the "Employee").

WHEREAS, the Company and the Employee entered into the Mark D. Grossi Split
Dollar Agreement on May 3, 1996 (the "Existing Agreement");

WHEREAS, the parties desire by this Agreement to amend and fully restate the
benefits to be received by the Employee under the Policies (as hereunder
defined);

WHEREAS, the Company is the owner of three insurance policies as more
particularly described on Exhibit A hereto (individually "each Policy" or
collectively the "Policies") issued by New England Mutual Life Insurance Company
and Northwestern Mutual Life Insurance Company (the "Insurers") in the aggregate
face amount of $4,289,769.00 on the Employee's life; and

WHEREAS, the Company and the Employee agree to make the Policies subject to this
Agreement; and

WHEREAS, this Agreement shall replace and supercede the Existing Agreement.

NOW, THEREFORE, for value received and in consideration of the mutual covenants
contained herein, the parties agree as follows:

                             ARTICLE I - DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth
below:

1.       "Cash Surrender Value of the Policies" will mean the cash value of the
         Policies; plus the cash value of any paid-up additions thereon; plus
         any dividend accumulations and unpaid dividends thereunder; and less
         the aggregate Policy Loan Balance under the Policies.

2.       "Cash Value of each Policy" will mean the cash value as illustrated in
         the table of values shown in each Policy.

3.       "Change in Control" will have the meaning set forth in Section 1(a) of
         the Employment Agreement between the Company and the Employee dated
         October 31, 1995.

4.       "Company's Interest in the Policies" will be as defined in Article III.

5.       "Current Loan Value of each Policy" will mean the Loan Value of each
         Policy reduced by its outstanding Policy Loan Balance.

                                       1
<PAGE>

6.       "Loan Value of each Policy" will mean the amount which with loan
         interest will equal the Cash Value of the Policy and of any paid-up
         additions on the next loan interest due date or on the next premium due
         date, whichever is the smaller amount.

7.       "Policy Loan Balance" at any time will mean policy loans outstanding
         plus interest accrued to date under each Policy.

                       ARTICLE II - ALLOCATION OF PREMIUMS

The Company will pay all premiums on the Policies when due, according to the
Schedule of the planned annual premiums in each Policy.

                       ARTICLE III - RIGHTS IN THE POLICY

Until the earliest of (a) the termination of the Employee's employment with the
Company and its affiliates (if applicable) prior to a Change in Control for any
reason other than death or an involuntary termination by the Company or one of
its affiliates without cause, (b) 210 days after the involuntary termination of
the Employee's employment without cause (including for disability) by the
Company and its affiliates (if applicable) prior to a Change in Control (which
shall include a termination for disability), (c) the date of the Employee's
termination of employment with the Company and its affiliates (if applicable)
for any reason other than death in connection with or after a Change in Control
if on the date of employment termination the Employee is at least 58 years of
age, (d) 30 days after the Employee attains the age of 58 years if his
employment with the Company and its affiliates (if applicable) is terminated for
any reason other than death in connection with or after a Change in Control and
on the date of employment termination the Employee is less than 58 years of age;
(e) the date the Employee purchases all of the Policies pursuant to Article V of
this Agreement, (f) the day next following the death of the Employee or (g) the
bankruptcy, receivership or dissolution of the Company (the "Coverage Period"),
the Employee will have the sole right to designate the beneficiary of the death
proceeds of the Policies in excess of the Company's Interest in the Policies.
the Company will have and may exercise, all ownership rights in each Policy,
except as may otherwise be provided herein. During the Coverage Period, the
Company will not, without prior written consent of the Employee: (i) terminate
any of the Policies or permit any of the Policies to lapse for non-payment of
premium; (ii) terminate, alter or amend the beneficiary designation of the
Employee to the extent the Employee has the power to designate a beneficiary
hereunder; (iii) terminate, alter or amend the settlement option with respect to
the interest of the beneficiary designated by Employee to the extent the
Employee has the power to designate a beneficiary hereunder; (iv) surrender any
Policy for cancellation; (v) assign its rights in any Policy (other than for the
purposes of obtaining a loan against the Policy) to anyone other than the
Employee; or (vi) take any action in dealing with the Insurers that would impair
any right or interest of the Employee in the Policies. The Company will have the
right to borrow from the Insurers (and to secure that loan by one or more
Policies) an amount which, together with the unpaid interest accrued thereon,
will at no time exceed the lesser of (a) the Company's Interest in the Policies,
or (b) the Loan Value of the Policies. "Company's Interest in the Policies" will
mean, at any time during the Coverage Period at which the value of such interest
is to be determined under this Agreement, the sum of (1) plus (2):

                                       2
<PAGE>

         where (1) is:     the greater of (a) the Cash Surrender Value
                           of the Policies at such time, or (b) the total
                           premiums theretofore paid on the Policies by the
                           Company (including any premiums paid by loans charged
                           automatically against the Policies and including any
                           premiums paid, by loan or otherwise, for any
                           supplemental agreement or rider) reduced by the
                           Policy Loan Balance on all the Policies, with respect
                           to any loans made or charged automatically against
                           the Policies by the Company; and

         where (2) is:     the excess, if any, of the total value of the
                           Policies at such time over the sum of (a) plus (b)
                           where (a) is the amount determined in (1) above and
                           (b) is an amount equal to $2,900,000 while the
                           Employee is employed by the Company or any of its
                           affiliates and $1,450,000 if the Employee is no
                           longer employed by the Company or any of its
                           affiliates.

                           If the result of (2) is a negative figure, it shall
                           be treated as zero for purposes of this computation.

In the event that the Company has paid any unscheduled payments as permitted by
any Policy, all such payments will be included in the total premiums paid on
such Policy by the Company.

It is understood and agreed that the Employee does not have any interest in the
Cash Value of each Policy or in any dividends or earnings of each Policy.

Unless the Employee has died during the Coverage Period, then after the Coverage
Period the Company's Interest in the Policies then owned by the Company shall be
the total value of such Policies.

                  ARTICLE IV - RIGHTS TO THE PROCEEDS AT DEATH

In the event of the Employee's death during the Coverage Period, the Company
will be entitled to receive from the Proceeds of the Policies an amount equal to
the Company's Interest in the Policies and the remainder of the Proceeds of the
Policies will be paid to such beneficiary as the Employee may have designated
under the terms of the Policies, or failing such designation, to the Employee's
estate. In no event will the Proceeds of the Policies to be paid to the
beneficiary or estate of the Employee exceed or be less than $2,900,000 if the
Employee's death occurs while he is employed by the Company or one of its
affiliates, or exceed or be less than $1,450,000 if his death occurs during the
Coverage Period but after a termination of service. Within 60 days after the
death of the Employee, the Company will provide to the Insurers a written
statement indicating the amount of the Proceeds of the Policies which it is
entitled to receive.

               ARTICLE V - RIGHT OF EMPLOYEE TO PURCHASE POLICIES

1.      Termination Without Cause. In the event that the Employee's employment
        with the Company and its affiliates is involuntarily terminated without
        cause (including for

                                       3
<PAGE>

        disability) by the Company or one of its affiliates, whichever is
        applicable, prior to a Change in Control then the Employee shall have
        the right, commencing with the date of his termination of employment
        until 180 days thereafter (the "Exercise Period"), to purchase any or
        all of the Policies from the Company for a cash purchase price equal to
        the Cash Surrender Value of the Policy or Policies designated for
        purchase by the Employee, with the Employee assuming the Policy Loan
        Balance of such Policy or Policies. The Employee shall deliver written
        notice to the Company of his election to purchase within the Exercise
        Period, which written notice shall (a) designate the specific Policy or
        Policies to be purchased and (b) the date and time of closing of the
        purchase, which date shall not be less than 10 days or more than 20 days
        after the date of the written notice. After receipt of such written
        notice within the Exercise Period, the Company shall promptly provide
        the Employee with all pertinent information relating to the Cash
        Surrender Value and Policy Loan Balance of the designated Policy or
        Policies. Closing will take place at the executive offices of the
        Company at the time and date specified in the Employee's election
        notice, at which time (i) the Company shall transfer all legal and
        beneficial interest in the designated Policy or Policies to the Employee
        by appropriate instruments of transfer and (ii) the Employee shall make
        cash payment to the Company of the Cash Surrender Value of the
        designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Exercise Period, then his right of
        purchase herein shall cease and terminate.

2.      Change in Control. In the event that the Employee's employment with the
        Company and its affiliates is terminated for any reason (other than
        death) in connection with or following a Change in Control and he is
        less than 58 years of age on the date his employment termination, then
        the Employee shall have the right, commencing with the date of his
        employment termination until the Employee reaches 58 years of age (the
        "Change in Control Exercise Period"), to purchase any or all of the
        Policies from the Company for a cash purchase price equal to the Cash
        Surrender Value of the Policy or Policies designated for purchase by the
        Employee, with the Employee assuming the Policy Loan Balance of such
        Policy or Policies. The Employee shall deliver written notice to the
        Company of his election to purchase within the Change in Control
        Exercise Period, which written notice shall (a) designate the specific
        Policy or Policies to be purchased and (b) the date and time of closing
        of the purchase, which date shall not be less than 10 days or more than
        20 days after the date of the written notice. After receipt of such
        written notice within the Change in Control Exercise Period, the Company
        shall promptly provide the Employee with all pertinent information
        relating to the Cash Surrender Value and Policy Loan Balance of the
        designated Policy or Policies. Closing will take place at the executive
        offices of the Company at the time and date specified in the Employee's
        election notice, at which time (i) the Company shall transfer all legal
        and beneficial interest in the designated Policy or Policies to the
        Employee by appropriate instruments of transfer and (ii) the Employee
        shall make cash payment to the Company of the Cash Surrender Value of
        the designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Change in Control Exercise Period,
        then his right of purchase herein shall cease and terminate

                                       4
<PAGE>

                      ARTICLE VI - TERMINATION OF AGREEMENT

This Agreement shall terminate at the expiration of the Coverage Period unless
the Employee has died prior to the expiration of the Coverage Period. In the
event of the death of the Employee prior to the expiration of the Coverage
Period, then this Agreement shall terminate when Proceeds of the Policies are
paid under Article IV of this Agreement. Upon termination of this Agreement
while the Employee is living, the Employee will, without further consideration,
transfer to the Company all of his right, title and interest in each Policy then
owned by the Company, by executing such documents as are necessary to transfer
such right, title and interest as of the date of termination. The Company will
thereafter be able to deal with each such Policy in any way it may see fit. In
the event that Employee does not timely execute such assignment documents, all
of Employee's right, title and interest in each such Policy shall be deemed to
have lapsed and Company will thereafter be able to deal with the Policy in
anyway it sees fit.

                          ARTICLE VII - PLAN MANAGEMENT

For the purposes of the Employee Retirement Income Security Act of 1974 (ERISA),
the Company will be the "Named Fiduciary" and "Plan Administrator" on the
split-dollar life insurance plan (the "Plan") for which this Agreement is hereby
designated the written plan instrument. The Company's Board of Directors may
authorize a person or group of persons to fulfill the responsibilities of the
Company as Plan Administrator. The Named Fiduciary or the Plan Administrator may
employ others to render advise with regard to its responsibilities under this
Plan. The Named Fiduciary may also allocate fiduciary responsibilities to others
and may exercise any other powers necessary for the discharge of its duties to
the extent not in conflict with ERISA.

                        ARTICLES VIII - CLAIMS PROCEDURE

1.       Any insured, beneficiary or other individual (hereinafter "Claimant")
         entitled to benefits under the Plan or under the Policies will file a
         claim request with the Plan Administrator with respect to benefits
         under the Plan with the Insurers, with respect to benefits under the
         Policies. The Plan Administrator will, upon written request of the
         Claimant, make available copies of any claim forms or instructions
         provided by the Insurers or advise the Claimant where such forms or
         instructions may be obtained.

2.       Notification of Claimant

         If a claim request is wholly or partially denied, the Plan
         Administrator will furnish to the Claimant a notice of the decision
         within ninety (90) days in writing and in a manner calculated to be
         understood by the Claimant, which notice will contain the following
         information:

         a.      The specific reason or reasons for the denial;

         b.      Specific reference to pertinent Plan provisions upon which the
                 denial is based;

                                       5
<PAGE>

        c.      A description of any additional material or information
                necessary for the Claimant to perfect the claim and an
                explanation of why such material or information is necessary;
                and

        d.      An explanation of the Plan's claims review procedure describing
                the steps to be taken by a Claimant who wishes to submit his/her
                claim for review.

        In the case of benefits which are provided under the Policy, the initial
        decision on the claims will be made by the applicable Insurer.

2.      Review Procedure

        A Claimant or his/her authorized representative may with respect to any
        denied claim:

        a.      Request a review upon written application filed within sixty
                (60) days after receipt by the Claimant of written notice of the
                denial of his/her claim;

        b       Review pertinent documents; and

        c.      Submit issues and comments in writing.

        Any request or submission will be in writing and will be directed to the
        Named Fiduciary (or its designee). The Named Fiduciary (or its designee)
        will have the sole responsibility for the review of any denied claim and
        will take all steps appropriate in the light of its findings.

2.      Decision on Review

        The Named Fiduciary (or its designee) will render a decision upon
        review. If special circumstances (such as the need to hold a hearing or
        any matter pertaining to the denied claims warrant additional time, the
        decision will be rendered as soon as possible, but not later than one
        hundred twenty (120) days after receipt of the request for review.
        Written notice of any such extension will be furnished to the Claimant
        prior to the commence- ment of the extension. The decision on review
        will be in writing and will include specific reasons for the decision,
        written in a manner calculated to be understood by the Claimant, as well
        as specific references to the pertinent provisions of the Plan on which
        the decision is based. If the decision on review is not furnished to the
        Claimant with the time limits prescribed above, the claim will be deemed
        denied on review.

                       ARTICLE IX - SATISFACTION OF CLAIM

The Employee agrees that his rights and interests, and the rights and interests
of any person taking under or through him, will be completely satisfied upon
compliance by the Company with the provisions of this Agreement.

                                       6
<PAGE>

                      ARTICLE X - AMENDMENT AND ASSIGNMENT

This Agreement may be altered, amended or modified, including the addition of
any extra policy provisions, by a written instrument signed by the Company and
the Employee. Employee may not assign his/her interests or obligations under
this Agreement. Subject to the limitations of Article IV, the Company may assign
its interests and obligations under this Agreement, provided, however, that any
assignment will be subject to the terms of this Agreement.

                     ARTICLE XI - POSSESSION OF THE POLICIES

The Company will keep possession of the Policies. The Company agrees, from time
to time, to make the Policies available to the Employee or to the Insurers for
the purpose of endorsing or filing any change of beneficiary on the Policies for
that portion of the death proceeds under the Policies that the Employee's
beneficiary is entitled to receive as provided in Article IV, but the Policies
will promptly be returned the Company.

                           ARTICLE XII - GOVERNING LAW

This Agreement will be governed by the laws of the State of Ohio.

                          ARTICLE XIII - INTERPRETATION

Where appropriate in this Agreement, words used in the singular will include the
plural and words in the masculine will include the feminine.

                      ARTICLE XIV - SUCCESSORS IN INTEREST

This Agreement shall be binding upon, and the Company's obligations herein shall
become obligations of, any and all successors of the Company. In the event a
successor entity is a direct or indirect subsidiary of any ultimate parent
corporation, the ultimate parent corporation shall execute a counterpart of this
Agreement guaranteeing the Company's obligations herein.

        ARTICLE XV - ENTIRE AGREEMENT; TERMINATION OF EXISTING AGREEMENT

This Agreement sets forth the entire agreement of the parties relating solely to
the subject matter hereto. This Agreement replaces and supercedes the Existing
Agreement. Therefore, upon execution of this Agreement, the Existing Agreement
shall terminate and have no further force or effect.

                                       7
<PAGE>

The parties have executed this Agreement as of the day and year first written
above.

                                      CHARTER ONE FINANCIAL, INC.

                                      By   /s/ Richard W. Neu
                                           ------------------
                                           RICHARD W. NEU
                                           CHIEF FINANCIAL OFFICER

                                      /s/ Mark D. Grossi
                                      ------------------
                                      MARK D. GROSSI

                                       8

<PAGE>
                AMENDMENT 2 TO SUPPLEMENTAL RETIREMENT AGREEMENT

        This Amendment 2 to Supplemental Retirement Agreement (this "Amendment")
dated as of this 31st day of July, 2002 (but effective March 20, 2001), by and
between Charter One Financial, Inc., its successors and assigns (the "Company")
and Robert J. Vana (the "Executive") for the purpose of modifying and amending
that certain Supplemental Retirement Agreement between the parties dated as of
October 31, 1995, as amended pursuant to Amendment 1 thereto dated as of May 3,
1996 (the "SRA").

                              W I T N E S S E T H :

        The board of directors of the Company has decided to increase the
maximum monthly benefit under the SRA in light of changes in condition since the
date of the SRA including, but not limited to, the substantial growth of the
Company, the Executive's contribution to such growth, and the inadequacy, as of
the effective date of this Amendment, of the maximum monthly benefit currently
provided in the SRA. In addition, the Company and the Executive have, on even
date herewith, entered into a Fully Restated Split Dollar Agreement (the "Death
Benefit Agreement") which necessitates a change to the SRA.

        NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

        1.     Notwithstanding anything contained in Section 1(d)(v) of the SRA
or otherwise in the SRA, in the event of the death of the Executive under
circumstances in which a beneficiary of the Executive or his estate is entitled
to death proceeds (a) under any life insurance policy or policies maintained
pursuant to the Death Benefit Agreement (including any amendments or
modifications) or (b) under any other written agreement between the Company and
the Executive that replaces the Death Benefit Agreement, then in that event,
neither the Executive nor his/her spouse will be entitled to any benefits under
the SRA.

        2.     Section 1(g) of the SRA is hereby amended and fully restated as
follows:

                        "(g) MONTHLY BENEFIT shall mean the Average Compensation
                        multiplied by the Accrued Benefit Percentage; provided,
                        however, in no event will the Monthly Benefit exceed
                        $25,000.00."

        3.     Except as modified and amended herein, the SRA shall remain in
full force and effect.

        The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                            CHARTER ONE FINANCIAL, INC.

                                            By: /s/ Richard W. Neu
                                                ----------------------
                                                  Authorized Officer

                                            EXECUTIVE

                                            /s/ Robert J. Vana
                                            ------------------
                                            ROBERT J. VANA

<PAGE>

              ROBERT J. VANA FULLY RESTATED SPLIT DOLLAR AGREEMENT

This Agreement, made and entered into this 31st day of July, 2002 (but effective
March 20, 2001), by and among Charter One Financial, Inc., (hereinafter referred
to as the "Company"), a corporation organized and existing under the laws of
Delaware, and Robert J. Vana (hereinafter referred to as the "Employee").

WHEREAS, the Company and the Employee entered into the Robert J. Vana Split
Dollar Agreement on May 3, 1996 (the "Existing Agreement");

WHEREAS, the parties desire by this Agreement to amend and fully restate the
benefits to be received by the Employee under the Policies (as hereunder
defined);

WHEREAS, the Company is the owner of four insurance policies as more
particularly described on Exhibit A hereto (individually "each Policy" or
collectively the "Policies") issued by New England Mutual Life Insurance Company
and Northwestern Mutual Life Insurance Company (the "Insurers") in the aggregate
face amount of $3,063,402.00 on the Employee's life; and

WHEREAS, the Company and the Employee agree to make the Policies subject to this
Agreement; and

WHEREAS, this Agreement shall replace and supercede the Existing Agreement.

NOW, THEREFORE, for value received and in consideration of the mutual covenants
contained herein, the parties agree as follows:

                             ARTICLE I - DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth
below:

1.      "Cash Surrender Value of the Policies" will mean the cash value of the
        Policies; plus the cash value of any paid-up additions thereon; plus any
        dividend accumulations and unpaid dividends thereunder; and less the
        aggregate Policy Loan Balance under the Policies.

2.      "Cash Value of each Policy" will mean the cash value as illustrated in
        the table of values shown in each Policy.

3.      "Change in Control" will have the meaning set forth in Section 1(a) of
        the Employment Agreement between the Company and the Employee dated
        October 31, 1995.

4.      "Company's Interest in the Policies" will be as defined in Article III.

5.      "Current Loan Value of each Policy" will mean the Loan Value of each
        Policy reduced by its outstanding Policy Loan Balance.

                                       1
<PAGE>

6.      "Loan Value of each Policy" will mean the amount which with loan
        interest will equal the Cash Value of the Policy and of any paid-up
        additions on the next loan interest due date or on the next premium due
        date, whichever is the smaller amount.

7.      "Policy Loan Balance" at any time will mean policy loans outstanding
        plus interest accrued to date under each Policy.

                       ARTICLE II - ALLOCATION OF PREMIUMS

The Company will pay all premiums on the Policies when due, according to the
Schedule of the planned annual premiums in each Policy.

                       ARTICLE III - RIGHTS IN THE POLICY

Until the earliest of (a) the termination of the Employee's employment with the
Company and its affiliates (if applicable) prior to a Change in Control for any
reason other than death or an involuntary termination by the Company or one of
its affiliates without cause, (b) 210 days after the involuntary termination of
the Employee's employment without cause (including for disability) by the
Company and its affiliates (if applicable) prior to a Change in Control (which
shall include a termination for disability), (c) the date of the Employee's
termination of employment with the Company and its affiliates (if applicable)
for any reason other than death in connection with or after a Change in Control
if on the date of employment termination the Employee is at least 58 years of
age, (d) 30 days after the Employee attains the age of 58 years if his
employment with the Company and its affiliates (if applicable) is terminated for
any reason other than death in connection with or after a Change in Control and
on the date of employment termination the Employee is less than 58 years of age;
(e) the date the Employee purchases all of the Policies pursuant to Article V of
this Agreement, (f) the day next following the death of the Employee or (g) the
bankruptcy, receivership or dissolution of the Company (the "Coverage Period"),
the Employee will have the sole right to designate the beneficiary of the death
proceeds of the Policies in excess of the Company's Interest in the Policies.
the Company will have and may exercise, all ownership rights in each Policy,
except as may otherwise be provided herein. During the Coverage Period, the
Company will not, without prior written consent of the Employee: (i) terminate
any of the Policies or permit any of the Policies to lapse for non-payment of
premium; (ii) terminate, alter or amend the beneficiary designation of the
Employee to the extent the Employee has the power to designate a beneficiary
hereunder; (iii) terminate, alter or amend the settlement option with respect to
the interest of the beneficiary designated by Employee to the extent the
Employee has the power to designate a beneficiary hereunder; (iv) surrender any
Policy for cancellation; (v) assign its rights in any Policy (other than for the
purposes of obtaining a loan against the Policy) to anyone other than the
Employee; or (vi) take any action in dealing with the Insurers that would impair
any right or interest of the Employee in the Policies. The Company will have the
right to borrow from the Insurers (and to secure that loan by one or more
Policies) an amount which, together with the unpaid interest accrued thereon,
will at no time exceed the lesser of (a) the Company's Interest in the Policies,
or (b) the Loan Value of the Policies. "Company's Interest in the Policies" will
mean, at any time during the Coverage Period at which the value of such interest
is to be determined under this Agreement, the sum of (1) plus (2):

                                       2
<PAGE>

     where (1) is:   the greater of (a) the Cash Surrender Value of the Policies
                     at such time, or (b) the total premiums theretofore paid
                     on the Policies by the Company (including any premiums paid
                     by loans charged automatically against the Policies and
                     including any premiums paid, by loan or otherwise, for any
                     supplemental agreement or rider) reduced by the Policy Loan
                     Balance on all the Policies, with respect to any loans made
                     or charged automatically against the Policies by the
                     Company; and

     where (2) is:   the excess, if any, of the total value of the Policies at
                     such time over the sum of (a) plus (b) where (a) is the
                     amount determined in (1) above and (b) is an amount equal
                     to $1,800,000 while the Employee is employed by the Company
                     or any of its affiliates and $900,000 if the Employee is no
                     longer employed by the Company or any of its affiliates.

                     If the result of (2) is a negative figure, it shall be
                     treated as zero for purposes of this computation.

In the event that the Company has paid any unscheduled payments as permitted by
any Policy, all such payments will be included in the total premiums paid on
such Policy by the Company.

It is understood and agreed that the Employee does not have any interest in the
Cash Value of each Policy or in any dividends or earnings of each Policy.

Unless the Employee has died during the Coverage Period, then after the Coverage
Period the Company's Interest in the Policies then owned by the Company shall be
the total value of such Policies.

                  ARTICLE IV - RIGHTS TO THE PROCEEDS AT DEATH

In the event of the Employee's death during the Coverage Period, the Company
will be entitled to receive from the Proceeds of the Policies an amount equal to
the Company's Interest in the Policies and the remainder of the Proceeds of the
Policies will be paid to such beneficiary as the Employee may have designated
under the terms of the Policies, or failing such designation, to the Employee's
estate. In no event will the Proceeds of the Policies to be paid to the
beneficiary or estate of the Employee exceed or be less than $1,800,000 if the
Employee's death occurs while he is employed by the Company or one of its
affiliates, or exceed or be less than $900,000 if his death occurs during the
Coverage Period but after a termination of service. Within 60 days after the
death of the Employee, the Company will provide to the Insurers a written
statement indicating the amount of the Proceeds of the Policies which it is
entitled to receive.

               ARTICLE V - RIGHT OF EMPLOYEE TO PURCHASE POLICIES

1.      Termination Without Cause. In the event that the Employee's employment
        with the Company and its affiliates is involuntarily terminated without
        cause (including for disability) by the Company or one of its
        affiliates, whichever is applicable, prior to a

                                       3
<PAGE>

        Change in Control then the Employee shall have the right, commencing
        with the date of his termination of employment until 180 days thereafter
        (the "Exercise Period"), to purchase any or all of the Policies from the
        Company for a cash purchase price equal to the Cash Surrender Value of
        the Policy or Policies designated for purchase by the Employee, with the
        Employee assuming the Policy Loan Balance of such Policy or Policies.
        The Employee shall deliver written notice to the Company of his election
        to purchase within the Exercise Period, which written notice shall (a)
        designate the specific Policy or Policies to be purchased and (b) the
        date and time of closing of the purchase, which date shall not be less
        than 10 days or more than 20 days after the date of the written notice.
        After receipt of such written notice within the Exercise Period, the
        Company shall promptly provide the Employee with all pertinent
        information relating to the Cash Surrender Value and Policy Loan Balance
        of the designated Policy or Policies. Closing will take place at the
        executive offices of the Company at the time and date specified in the
        Employee's election notice, at which time (i) the Company shall transfer
        all legal and beneficial interest in the designated Policy or Policies
        to the Employee by appropriate instruments of transfer and (ii) the
        Employee shall make cash payment to the Company of the Cash Surrender
        Value of the designated Policy or Policies. Notwithstanding the
        foregoing, if the Employee dies prior to completing the purchase of the
        Policy or Policies, whether during or after the Exercise Period, then
        his right of purchase herein shall cease and terminate.

2.      Change in Control. In the event that the Employee's employment with the
        Company and its affiliates is terminated for any reason (other than
        death) in connection with or following a Change in Control and he is
        less than 58 years of age on the date his employment termination, then
        the Employee shall have the right, commencing with the date of his
        employment termination until the Employee reaches 58 years of age (the
        "Change in Control Exercise Period"), to purchase any or all of the
        Policies from the Company for a cash purchase price equal to the Cash
        Surrender Value of the Policy or Policies designated for purchase by the
        Employee, with the Employee assuming the Policy Loan Balance of such
        Policy or Policies. The Employee shall deliver written notice to the
        Company of his election to purchase within the Change in Control
        Exercise Period, which written notice shall (a) designate the specific
        Policy or Policies to be purchased and (b) the date and time of closing
        of the purchase, which date shall not be less than 10 days or more than
        20 days after the date of the written notice. After receipt of such
        written notice within the Change in Control Exercise Period, the Company
        shall promptly provide the Employee with all pertinent information
        relating to the Cash Surrender Value and Policy Loan Balance of the
        designated Policy or Policies. Closing will take place at the executive
        offices of the Company at the time and date specified in the Employee's
        election notice, at which time (i) the Company shall transfer all legal
        and beneficial interest in the designated Policy or Policies to the
        Employee by appropriate instruments of transfer and (ii) the Employee
        shall make cash payment to the Company of the Cash Surrender Value of
        the designated Policy or Policies. Notwithstanding the foregoing, if the
        Employee dies prior to completing the purchase of the Policy or
        Policies, whether during or after the Change in Control Exercise Period,
        then his right of purchase herein shall cease and terminate

                                       4
<PAGE>

                      ARTICLE VI - TERMINATION OF AGREEMENT

This Agreement shall terminate at the expiration of the Coverage Period unless
the Employee has died prior to the expiration of the Coverage Period. In the
event of the death of the Employee prior to the expiration of the Coverage
Period, then this Agreement shall terminate when Proceeds of the Policies are
paid under Article IV of this Agreement. Upon termination of this Agreement
while the Employee is living, the Employee will, without further consideration,
transfer to the Company all of his right, title and interest in each Policy then
owned by the Company, by executing such documents as are necessary to transfer
such right, title and interest as of the date of termination. The Company will
thereafter be able to deal with each such Policy in any way it may see fit. In
the event that Employee does not timely execute such assignment documents, all
of Employee's right, title and interest in each such Policy shall be deemed to
have lapsed and Company will thereafter be able to deal with the Policy in
anyway it sees fit.

                          ARTICLE VII - PLAN MANAGEMENT

For the purposes of the Employee Retirement Income Security Act of 1974 (ERISA),
the Company will be the "Named Fiduciary" and "Plan Administrator" on the
split-dollar life insurance plan (the "Plan") for which this Agreement is hereby
designated the written plan instrument. The Company's Board of Directors may
authorize a person or group of persons to fulfill the responsibilities of the
Company as Plan Administrator. The Named Fiduciary or the Plan Administrator may
employ others to render advise with regard to its responsibilities under this
Plan. The Named Fiduciary may also allocate fiduciary responsibilities to others
and may exercise any other powers necessary for the discharge of its duties to
the extent not in conflict with ERISA.

                        ARTICLES VIII - CLAIMS PROCEDURE

1.      Any insured, beneficiary or other individual (hereinafter "Claimant")
        entitled to benefits under the Plan or under the Policies will file a
        claim request with the Plan Administrator with respect to benefits under
        the Plan with the Insurers, with respect to benefits under the Policies.
        The Plan Administrator will, upon written request of the Claimant, make
        available copies of any claim forms or instructions provided by the
        Insurers or advise the Claimant where such forms or instructions may be
        obtained.

2.      Notification of Claimant

        If a claim request is wholly or partially denied, the Plan Administrator
        will furnish to the Claimant a notice of the decision within ninety (90)
        days in writing and in a manner calculated to be understood by the
        Claimant, which notice will contain the following information:

        a.     The specific reason or reasons for the denial;

        b.     Specific reference to pertinent Plan provisions upon which the
               denial is based;

                                       5
<PAGE>

        c.     A description of any additional material or information necessary
               for the Claimant to perfect the claim and an explanation of why
               such material or information is necessary; and

        d.     An explanation of the Plan's claims review procedure describing
               the steps to be taken by a Claimant who wishes to submit his/her
               claim for review.

        In the case of benefits which are provided under the Policy, the initial
        decision on the claims will be made by the applicable Insurer.

2.      Review Procedure

        A Claimant or his/her authorized representative may with respect to any
denied claim:

        a.     Request a review upon written application filed within sixty (60)
               days after receipt by the Claimant of written notice of the
               denial of his/her claim;

        b      Review pertinent documents; and

        c.     Submit issues and comments in writing.

        Any request or submission will be in writing and will be directed to the
        Named Fiduciary (or its designee). The Named Fiduciary (or its designee)
        will have the sole responsibility for the review of any denied claim and
        will take all steps appropriate in the light of its findings.

2.      Decision on Review

        The Named Fiduciary (or its designee) will render a decision upon
        review. If special circumstances (such as the need to hold a hearing or
        any matter pertaining to the denied claims warrant additional time, the
        decision will be rendered as soon as possible, but not later than one
        hundred twenty (120) days after receipt of the request for review.
        Written notice of any such extension will be furnished to the Claimant
        prior to the commence- ment of the extension. The decision on review
        will be in writing and will include specific reasons for the decision,
        written in a manner calculated to be understood by the Claimant, as well
        as specific references to the pertinent provisions of the Plan on which
        the decision is based. If the decision on review is not furnished to the
        Claimant with the time limits prescribed above, the claim will be deemed
        denied on review.

                       ARTICLE IX - SATISFACTION OF CLAIM

The Employee agrees that his rights and interests, and the rights and interests
of any person taking under or through him, will be completely satisfied upon
compliance by the Company with the provisions of this Agreement.

                                       6
<PAGE>

                      ARTICLE X - AMENDMENT AND ASSIGNMENT

This Agreement may be altered, amended or modified, including the addition of
any extra policy provisions, by a written instrument signed by the Company and
the Employee. Employee may not assign his/her interests or obligations under
this Agreement. Subject to the limitations of Article IV, the Company may assign
its interests and obligations under this Agreement, provided, however, that any
assignment will be subject to the terms of this Agreement.

                     ARTICLE XI - POSSESSION OF THE POLICIES

The Company will keep possession of the Policies. The Company agrees, from time
to time, to make the Policies available to the Employee or to the Insurers for
the purpose of endorsing or filing any change of beneficiary on the Policies for
that portion of the death proceeds under the Policies that the Employee's
beneficiary is entitled to receive as provided in Article IV, but the Policies
will promptly be returned the Company.

                           ARTICLE XII - GOVERNING LAW

This Agreement will be governed by the laws of the State of Ohio.

                          ARTICLE XIII - INTERPRETATION

Where appropriate in this Agreement, words used in the singular will include the
plural and words in the masculine will include the feminine.

                      ARTICLE XIV - SUCCESSORS IN INTEREST

This Agreement shall be binding upon, and the Company's obligations herein shall
become obligations of, any and all successors of the Company. In the event a
successor entity is a direct or indirect subsidiary of any ultimate parent
corporation, the ultimate parent corporation shall execute a counterpart of this
Agreement guaranteeing the Company's obligations herein.

             ARTICLE XV - ENTIRE AGREEMENT; TERMINATION OF EXISTING
                                    AGREEMENT

This Agreement sets forth the entire agreement of the parties relating solely to
the subject matter hereto. This Agreement replaces and supercedes the Existing
Agreement. Therefore, upon execution of this Agreement, the Existing Agreement
shall terminate and have no further force or effect.

                                       7
<PAGE>

The parties have executed this Agreement as of the day and year first written
above.

                                            CHARTER ONE FINANCIAL, INC.

                                            By /s/ Richard W. Neu
                                               ------------------
                                               RICHARD W. NEU
                                               CHIEF FINANCIAL OFFICER

                                            /s/ Robert J. Vana
                                            ------------------
                                            ROBERT J. VANA

                                       8<PAGE>

                                                               [CHARLES J. KOCH]

EXHIBIT 10.27

                AMENDMENT 3 TO SUPPLEMENTAL RETIREMENT AGREEMENT

         This Amendment 3 to Supplemental Retirement Agreement (this
"Amendment") dated as of this 1st day of February, 2004 by and between Charter
One Financial, Inc., its successors and assigns (the "Company") and Charles J.
Koch (the "Executive") for the purpose of modifying and amending that certain
Supplemental Retirement Agreement between the parties dated as of October 31,
1995, as amended pursuant to Amendments 1 and 2 thereto dated as of May 3, 1996,
and July 1, 2002, respectively (the "SRA").

                              W I T N E S S E T H :

         To induce the Executive to continue his employment with the Company,
the board of directors of the Company has decided to increase the monthly
benefit under the SRA based upon his continued employment commitment to the
Company. This Amendment provides an enhanced supplemental retirement benefit to
the Executive by increasing the Accrued Benefit Percentage under Section
1(a)(ii) of the SRA and by increasing the dollar cap of the Monthly Benefit from
$45,000 to up to $73,125 under Section 1(g) of the SRA (collectively, the
"Enhanced SRA Benefit"). The Company is providing the Enhanced SRA Benefit to
the Executive as part and parcel of the 2004 Senior Executive Retention Plan of
the Company which also includes a deferred compensation benefit to be provided
by the Company to the Executive pursuant either to the Company's 2004 Senior
Executive Cash Deferred Compensation Plan or the Company's 2004 Senior Executive
Stock Unit Deferred Compensation Plan, whichever is applicable (the "2004 Senior
Executive DCP") and the Executive's associated 2004 Senior Executive Cash
Deferred Compensation Plan Agreement or 2004 Senior Executive Stock Unit
Deferred Compensation Plan Agreement, whichever is applicable (the "Executive's
DCP Plan Agreement").

         NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1.       Section 1(a) of the SRA is hereby amended and fully restated
as follows:

                           "(a)     ACCRUED BENEFIT PERCENTAGE shall mean the
                  aggregate of (i) .25% for each of the first 60 calendar
                  quarters that the Executive has heretofore been or is
                  hereinafter employed by the Company, any of its subsidiaries
                  (or any predecessors or successors thereto by merger or
                  purchase) plus .875% for each calendar quarter of employment
                  thereafter, calculated through the last day of the calendar
                  quarter in which the Executive (A) experiences a Separation
                  from Service or (B) attains Normal Retirement Age, whichever
                  shall first occur; plus (ii) subject to the forfeiture
                  provisions of Section 3(k) below, 25% if the Executive (A) is
                  employed by the Company or any of its subsidiaries (or any
                  successors thereto by merger or purchase) on December 31,
                  2008, (B) experiences a Separation from Service For Good
                  Reason prior to January 1, 2009 or (C) experiences a
                  Separation of Service Without Cause prior to January 1, 2009;
                  provided however, in no event shall the Accrued Benefit
                  Percentage

<PAGE>

                  exceed 70%. There shall be no duplication of the Accrued
                  Benefit Percentage for service with more than one employer."

         2.       Section 1(b) of the SRA is hereby amended and fully restated
as follows:

                           "BENEFIT COMMENCEMENT DATE shall mean the last day of
                  the calendar month following the earliest of (i) Normal
                  Retirement Age, (ii) the date the Executive attains (or but
                  for his death would have attained) age 65 if prior thereto he
                  experiences a Separation from Service for Cause, (iii) the
                  date of the Executive's Separation from Service for any reason
                  other than Cause provided the Executive is then age 58 or
                  older, (iv) the date the Executive attains (or but for his
                  death would have attained) the age of 58 years if he
                  experiences a Separation from Service for any reason other
                  than Cause prior to his attaining age 58 or (v) 6 months after
                  the date of death of the Executive if he dies while employed
                  by the Company or any of its subsidiaries (or any successors
                  thereto by merger or purchase)."

         3.       Section 1(c) of the SRA is hereby amended and fully restated
as follows:

                           "(c)     CAUSE shall mean a Separation from Service
                  by action of the Company or any of its subsidiaries (or any
                  successor by merger or purchase) (i) due to the Executive's
                  dishonesty, incompetence, willful misconduct, breach of
                  fiduciary duty involving personal profit, intentional failure
                  to perform stated duties, willful violation of any law, rule
                  or regulation (excluding violations which do not have an
                  adverse effect on the Company or Charter One Bank, N.A. (or
                  any successors thereto by merger or purchase)), or material
                  breach of any provision of his written employment agreement
                  with the Company which results in a Termination for Cause
                  under such employment agreement; or (ii) after the Executive
                  is permanently prohibited from participation in the conduct of
                  the affairs of the Company or any of its subsidiaries (or any
                  successors by merger or purchase) by a governmental or
                  regulatory authority.

         4.       Section 1(g) of the SRA is hereby amended and fully restated
as follows:

                           "(g)     MONTHLY BENEFIT shall mean the Average
                  Compensation multiplied by the Accrued Benefit Percentage.
                  Notwithstanding the foregoing, (i) the Monthly Benefit shall
                  not exceed $45,000 if the Executive (A) experiences a
                  Separation from Service prior to January 1, 2009 for any
                  reason other than (1) For Good Reason or (2) Without Cause, or
                  (B) forfeits the Enhanced SRA under Section 3(k) below; or
                  (ii) the Monthly Benefit shall not exceed $73,125 if the
                  Executive (A) experiences (1) a Separation from Service For
                  Good Reason prior to January 1, 2009, (2) a Separation of
                  Service Without Cause prior to January 1, 2009, or (3) a
                  Separation from Service after December 31, 2008 and (B) has
                  not forfeited the Enhanced SRA under Section 3(k) below.

         5.       The SRA is hereby further amended by the addition of the
following new Sections 1(k) and (m):

                                       2
<PAGE>

                           "(k)     FOR GOOD REASON shall mean a Separation from
                  Service by action of the Executive due to a material
                  diminution of or interference with his duties,
                  responsibilities or benefits which constitutes an Involuntary
                  Termination (as defined in the Executive's written employment
                  agreement with the Company) by action of the Executive.

                           (l)      WITHOUT CAUSE shall mean a Separation from
                  Service by action of the Company or any of its subsidiaries
                  (or any successors thereto by merger or purchase), but
                  specifically excluding a Separation from Service for Cause or
                  on account of the disability of the Executive."

         6.       The SRA is hereby further amended by the addition of the
following new Section 3(k),:

                           "(k) FORFEITURE OF THE ENHANCED BENEFIT. If the
                  Executive forfeits his Vested Account Balance (as such term is
                  defined in the 2004 Senior Executive DCP) pursuant to the
                  terms of the 2004 Senior Executive DCP, then in any such
                  event, the Executive shall likewise forfeit the Enhanced SRA
                  Benefit and any rights of the Executive to the Enhanced SRA
                  Benefit shall cease and terminate (i.e. the Executive shall
                  not be entitled to the benefit provided in Section 1(a)(ii) or
                  a Monthly Benefit in excess of $45,000). The 2004 Senior
                  Executive DCP and the Executive's DCP Plan Agreement are
                  hereby incorporated herein by reference. If the Executive
                  commences receiving the Enhanced SRA Benefit and subsequently
                  forfeits the Enhanced SRA Benefit as provided above, then the
                  Executive shall be obligated to return to the Company the
                  cumulative amount of the Enhanced SRA Benefit previously paid
                  to the Executive.

         7. Except as modified and amended herein, the SRA shall remain in full
force and effect.

         The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                     CHARTER ONE FINANCIAL, INC.

                                     By: /s/ Robert J. Vana
                                        ----------------------------------
                                              Authorized Officer

                                     EXECUTIVE

                                     /s/ Charles J. Koch
                                     -------------------------------------
                                     CHARLES J. KOCH

                                       3

<PAGE>
                                                                [RICHARD W. NEU]

                AMENDMENT 3 TO SUPPLEMENTAL RETIREMENT AGREEMENT

         This Amendment 3 to Supplemental Retirement Agreement (this
"Amendment") dated as of this 1st day of February, 2004 by and between Charter
One Financial, Inc., its successors and assigns (the "Company") and Richard W.
Neu (the "Executive") for the purpose of modifying and amending that certain
Supplemental Retirement Agreement between the parties dated as of October 31,
1995, as amended pursuant to Amendments 1 and 2 thereto dated as of May 3, 1996,
and July 1, 2002, respectively (the "SRA").

                              W I T N E S S E T H :

         To induce the Executive to continue his employment with the Company,
the board of directors of the Company has decided to increase the monthly
benefit under the SRA based upon his continued employment commitment to the
Company. This Amendment provides an enhanced supplemental retirement benefit to
the Executive by increasing the Accrued Benefit Percentage under Section
1(a)(ii) of the SRA and by increasing the dollar cap of the Monthly Benefit from
$40,000 to up to $65,000 under Section 1(g) of the SRA (collectively, the
"Enhanced SRA Benefit"). The Company is providing the Enhanced SRA Benefit to
the Executive as part and parcel of the 2004 Senior Executive Retention Plan of
the Company which also includes a deferred compensation benefit to be provided
by the Company to the Executive pursuant to either the Company's 2004 Senior
Executive Cash Deferred Compensation Plan or the Company's 2004 Senior Executive
Stock Unit Deferred Compensation Plan, whichever is applicable (the "2004 Senior
Executive DCP") and the Executive's associated 2004 Senior Executive Cash
Deferred Compensation Plan Agreement or 2004 Senior Executive Stock Unit
Deferred Compensation Plan Agreement, whichever is applicable (the "Executive's
DCP Plan Agreement").

         NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1.       Section 1(a) of the SRA is hereby amended and fully restated
as follows:

                           "(a)     ACCRUED BENEFIT PERCENTAGE shall mean the
                  aggregate of (i) .25% for each of the first 60 calendar
                  quarters that the Executive has heretofore been or is
                  hereinafter employed by the Company, any of its subsidiaries
                  (or any predecessors or successors thereto by merger or
                  purchase) plus .875% for each calendar quarter of employment
                  thereafter, calculated through the last day of the calendar
                  quarter in which the Executive (A) experiences a Separation
                  from Service or (B) attains Normal Retirement Age, whichever
                  shall first occur; plus (ii) subject to the forfeiture
                  provisions of Section 3(k) below, (A) 25% if the Executive (1)
                  is employed by the Company or any of its subsidiaries (or any
                  successors thereto by merger or purchase) on December 31,
                  2008, (2) experiences a Separation from Service For Good
                  Reason prior to January 1, 2009 but after Charles J. Koch
                  ceases to be the Chief Executive Officer

<PAGE>

                  of the Company for any reason other than death or (3)
                  experiences a Separation of Service Without Cause prior to
                  January 1, 2009, or (B) 1/59 of 25% for each full calendar
                  month of the Executive's employment with the Company or any of
                  its subsidiaries (or any successors thereto by merger or
                  purchase) commencing February 1, 2004 if the Executive
                  experiences a Separation from Service For Good Reason prior to
                  January 1, 2009 but after Charles J. Koch ceases to be the
                  Chief Executive Officer of the Company due to death; provided
                  however, in no event shall the Accrued Benefit Percentage
                  exceed 70%. There shall be no duplication of the Accrued
                  Benefit Percentage for service with more than one employer."

         2.       Section 1(b) of the SRA is hereby amended and fully restated
as follows:

                           "BENEFIT COMMENCEMENT DATE shall mean the last day of
                  the calendar month following the earliest of (i) Normal
                  Retirement Age, (ii) the date the Executive attains (or but
                  for his death would have attained) age 65 if prior thereto he
                  experiences a Separation from Service for Cause, (iii) the
                  date of the Executive's Separation from Service for any reason
                  other than Cause provided the Executive is then age 58 or
                  older, (iv) the date the Executive attains (or but for his
                  death would have attained) the age of 58 years if he
                  experiences a Separation from Service for any reason other
                  than Cause prior to his attaining age 58 or (v) 6 months after
                  the date of death of the Executive if he dies while employed
                  by the Company or any of its subsidiaries (or any successors
                  thereto by merger or purchase)."

         3.       Section 1(c) of the SRA is hereby amended and fully restated
as follows:

                           "(c)     CAUSE shall mean a Separation from Service
                  by action of the Company or any of its subsidiaries (or any
                  successor by merger or purchase) (i) due to the Executive's
                  dishonesty, incompetence, willful misconduct, breach of
                  fiduciary duty involving personal profit, intentional failure
                  to perform stated duties, willful violation of any law, rule
                  or regulation (excluding violations which do not have an
                  adverse effect on the Company or Charter One Bank, N.A. (or
                  any successors thereto by merger or purchase)), or material
                  breach of any provision of his written employment agreement
                  with the Company which results in a Termination for Cause
                  under such employment agreement; or (ii) after the Executive
                  is permanently prohibited from participation in the conduct of
                  the affairs of the Company or any of its subsidiaries (or any
                  successors by merger or purchase) by a governmental or
                  regulatory authority.

         4.       Section 1(g) of the SRA is hereby amended and fully restated
as follows:

                           "(g)     MONTHLY BENEFIT shall mean the Average
                  Compensation multiplied by the Accrued Benefit Percentage.
                  Notwithstanding the foregoing, (i) the Monthly Benefit shall
                  not exceed $40,000 if the

                                       2
<PAGE>

                  Executive (A) experiences a Separation from Service prior to
                  January 1, 2009 for any reason other than (1) For Good Reason
                  after Charles J. Koch is no longer the Chief Executive Officer
                  of the Company or (2) Without Cause, or (B) forfeits the
                  Enhanced SRA under Section 3(k) below; (ii) the Monthly
                  Benefit shall not exceed $65,000 if the Executive (A)
                  experiences a Separation from Service (1) For Good Reason
                  prior to January 1, 2009 but after Charles J. Koch ceases to
                  be the Chief Executive Officer of the Company for any reason
                  other than death, (2) Without Cause prior to January 1, 2009,
                  or (3) for any reason after December 31, 2008 and (B) has not
                  forfeited the Enhanced SRA under Section 3(k) below; or (iii)
                  the Monthly Benefit shall not exceed the aggregate of (A)
                  $40,000 and (B) 1/59 of $25,000 for each full calendar month
                  of the Executive's employment with the Company or any of its
                  subsidiaries (or any successors by merger or purchase)
                  commencing February 1, 2004 if the Executive (1) experiences a
                  Separation from Service For Good Reason prior to January 1,
                  2009 but after Charles J. Koch ceases to be the Chief
                  Executive Officer of the Company due to death and (2) has not
                  forfeited the Enhanced SRA benefit under Section 3(k) below.

         5.       The SRA is hereby further amended by the addition of the
following new Sections 1(k) and (m):

                           "(k)     FOR GOOD REASON shall mean a Separation from
                  Service by action of the Executive due to a material
                  diminution of or interference with his duties,
                  responsibilities or benefits which constitutes an Involuntary
                  Termination (as defined in the Executive's written employment
                  agreement with the Company) by action of the Executive.

                           (l)      WITHOUT CAUSE shall mean a Separation from
                  Service by action of the Company or any of its subsidiaries
                  (or any successors thereto by merger or purchase), but
                  specifically excluding a Separation from Service for Cause or
                  on account of the disability of the Executive.

         6.       The SRA is hereby further amended by the addition of the
following new Section 3(k),:

                           "(k)     FORFEITURE OF THE ENHANCED BENEFIT. If the
                  Executive forfeits his Vested Account Balance (as such term is
                  defined in the 2004 Senior Executive DCP) pursuant to the
                  terms of the 2004 Senior Executive DCP, then in any such
                  event, the Executive shall likewise forfeit the Enhanced SRA
                  Benefit and any rights of the Executive to the Enhanced SRA
                  Benefit shall cease and terminate (i.e. the Executive shall
                  not be entitled to the benefit provided in Section 1(a)(ii) or
                  a Monthly Benefit in excess of $40,000). The 2004 Senior
                  Executive DCP and the Executive's DCP Plan Agreement are
                  hereby incorporated herein by reference."

                                       3
<PAGE>

         7.       Except as modified and amended herein, the SRA shall remain in
full force and effect.

         The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                         CHARTER ONE FINANCIAL, INC.

                                         By: /s/ Charles John Koch
                                            ----------------------------------
                                                  Authorized Officer

                                         EXECUTIVE

                                         /s/ Richard W. Neu
                                         --------------------------------------
                                         RICHARD W. NEU

                                       4

<PAGE>

                                                                  [JOHN D. KOCH]

                AMENDMENT 3 TO SUPPLEMENTAL RETIREMENT AGREEMENT

         This Amendment 3 to Supplemental Retirement Agreement (this
"Amendment") dated as of this 1st day of February, 2004 by and between Charter
One Financial, Inc., its successors and assigns (the "Company") and John D. Koch
(the "Executive") for the purpose of modifying and amending that certain
Supplemental Retirement Agreement between the parties dated as of October 31,
1995, as amended pursuant to Amendments 1 and 2 thereto dated as of May 3, 1996,
and July 1, 2002, respectively (the "SRA").

                              W I T N E S S E T H :

         To induce the Executive to continue his employment with the Company,
the board of directors of the Company has decided to increase the monthly
benefit under the SRA based upon his continued employment commitment to the
Company. This Amendment provides an enhanced supplemental retirement benefit to
the Executive by increasing the Accrued Benefit Percentage under Section
1(a)(ii) of the SRA and by increasing the dollar cap of the Monthly Benefit from
$40,000 to up to $65,000 under Section 1(g) of the SRA (collectively, the
"Enhanced SRA Benefit"). The Company is providing the Enhanced SRA Benefit to
the Executive as part and parcel of the 2004 Senior Executive Retention Plan of
the Company which also includes a deferred compensation benefit to be provided
by the Company to the Executive pursuant to either the Company's 2004 Senior
Executive Cash Deferred Compensation Plan or the Company's 2004 Senior Executive
Stock Unit Deferred Compensation Plan, whichever is applicable (the "2004 Senior
Executive DCP") and the Executive's associated 2004 Senior Executive Cash
Deferred Compensation Plan Agreement or 2004 Senior Executive Stock Unit
Deferred Compensation Plan Agreement, whichever is applicable (the "Executive's
DCP Plan Agreement").

         NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1.       Section 1(a) of the SRA is hereby amended and fully restated
as follows:

                           "(a)     ACCRUED BENEFIT PERCENTAGE shall mean the
                  aggregate of (i) .25% for each of the first 60 calendar
                  quarters that the Executive has heretofore been or is
                  hereinafter employed by the Company, any of its subsidiaries
                  (or any predecessors or successors thereto by merger or
                  purchase) plus .875% for each calendar quarter of employment
                  thereafter, calculated through the last day of the calendar
                  quarter in which the Executive (A) experiences a Separation
                  from Service or (B) attains Normal Retirement Age, whichever
                  shall first occur; plus (ii) subject to the forfeiture
                  provisions of Section 3(k) below, (A) 25% if the Executive (1)
                  is employed by the Company or any of its subsidiaries (or any
                  successors thereto by merger or purchase) on December 31,
                  2008, (2) experiences a Separation from Service For Good
                  Reason prior to January 1, 2009 but after Charles J. Koch
                  ceases to be the Chief Executive Officer

<PAGE>

                  of the Company for any reason other than death or (3)
                  experiences a Separation of Service Without Cause prior to
                  January 1, 2009, or (B) 1/59 of 25% for each full calendar
                  month of the Executive's employment with the Company or any of
                  its subsidiaries (or any successors thereto by merger or
                  purchase) commencing February 1, 2004 if the Executive
                  experiences a Separation from Service For Good Reason prior to
                  January 1, 2009 but after Charles J. Koch ceases to be the
                  Chief Executive Officer of the Company due to death; provided
                  however, in no event shall the Accrued Benefit Percentage
                  exceed 70%. There shall be no duplication of the Accrued
                  Benefit Percentage for service with more than one employer."

         2.       Section 1(b) of the SRA is hereby amended and fully restated
as follows:

                           "BENEFIT COMMENCEMENT DATE shall mean the last day of
                  the calendar month following the earliest of (i) Normal
                  Retirement Age, (ii) the date the Executive attains (or but
                  for his death would have attained) age 65 if prior thereto he
                  experiences a Separation from Service for Cause, (iii) the
                  date of the Executive's Separation from Service for any reason
                  other than Cause provided the Executive is then age 58 or
                  older, (iv) the date the Executive attains (or but for his
                  death would have attained) the age of 58 years if he
                  experiences a Separation from Service for any reason other
                  than Cause prior to his attaining age 58 or (v) 6 months after
                  the date of death of the Executive if he dies while employed
                  by the Company or any of its subsidiaries (or any successors
                  thereto by merger or purchase)."

         3.       Section 1(c) of the SRA is hereby amended and fully restated
as follows:

                           "(c)     CAUSE shall mean a Separation from Service
                  by action of the Company or any of its subsidiaries (or any
                  successor by merger or purchase) (i) due to the Executive's
                  dishonesty, incompetence, willful misconduct, breach of
                  fiduciary duty involving personal profit, intentional failure
                  to perform stated duties, willful violation of any law, rule
                  or regulation (excluding violations which do not have an
                  adverse effect on the Company or Charter One Bank, N.A. (or
                  any successors thereto by merger or purchase)), or material
                  breach of any provision of his written employment agreement
                  with the Company which results in a Termination for Cause
                  under such employment agreement; or (ii) after the Executive
                  is permanently prohibited from participation in the conduct of
                  the affairs of the Company or any of its subsidiaries (or any
                  successors by merger or purchase) by a governmental or
                  regulatory authority.

         4.       Section 1(g) of the SRA is hereby amended and fully restated
as follows:

                           "(g)     MONTHLY BENEFIT shall mean the Average
                  Compensation multiplied by the Accrued Benefit Percentage.
                  Notwithstanding the foregoing, (i) the Monthly Benefit shall
                  not exceed $40,000 if the

                                       2
<PAGE>

                  Executive (A) experiences a Separation from Service prior to
                  January 1, 2009 for any reason other than (1) For Good Reason
                  after Charles J. Koch is no longer the Chief Executive Officer
                  of the Company or (2) Without Cause, or (B) forfeits the
                  Enhanced SRA under Section 3(k) below; (ii) the Monthly
                  Benefit shall not exceed $65,000 if the Executive (A)
                  experiences a Separation from Service (1) For Good Reason
                  prior to January 1, 2009 but after Charles J. Koch ceases to
                  be the Chief Executive Officer of the Company for any reason
                  other than death, (2) Without Cause prior to January 1, 2009,
                  or (3) for any reason after December 31, 2008 and (B) has not
                  forfeited the Enhanced SRA under Section 3(k) below; or (iii)
                  the Monthly Benefit shall not exceed the aggregate of (A)
                  $40,000 and (B) 1/59 of $25,000 for each full calendar month
                  of the Executive's employment with the Company or any of its
                  subsidiaries (or any successors by merger or purchase)
                  commencing February 1, 2004, if the Executive (1) experiences
                  a Separation from Service For Good Reason prior to January 1,
                  2009 but after Charles J. Koch ceases to be the Chief
                  Executive Officer of the Company due to death and (2) has not
                  forfeited the Enhanced SRA benefit under Section 3(k) below.

         5.       The SRA is hereby further amended by the addition of the
following new Sections 1(k) and (m):

                           "(k)     FOR GOOD REASON shall mean a Separation from
                  Service by action of the Executive due to a material
                  diminution of or interference with his duties,
                  responsibilities or benefits which constitutes an Involuntary
                  Termination (as defined in the Executive's written employment
                  agreement with the Company) by action of the Executive.

                           (l)      WITHOUT CAUSE shall mean a Separation from
                  Service by action of the Company or any of its subsidiaries
                  (or any successors thereto by merger or purchase), but
                  specifically excluding a Separation from Service for Cause or
                  on account of the disability of the Executive.

         6.       The SRA is hereby further amended by the addition of the
following new Section 3(k),:

                           "(k)     FORFEITURE OF THE ENHANCED BENEFIT. If the
                  Executive forfeits his Vested Account Balance (as such term is
                  defined in the 2004 Senior Executive DCP) pursuant to the
                  terms of the 2004 Senior Executive DCP, then in any such
                  event, the Executive shall likewise forfeit the Enhanced SRA
                  Benefit and any rights of the Executive to the Enhanced SRA
                  Benefit shall cease and terminate (i.e. the Executive shall
                  not be entitled to the benefit provided in Section 1(a)(ii) or
                  a Monthly Benefit in excess of $40,000). The 2004 Senior
                  Executive DCP and the Executive's DCP Plan Agreement are
                  hereby incorporated herein by reference."

                                        3
<PAGE>

         7.       Except as modified and amended herein, the SRA shall remain in
full force and effect.

         The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                        CHARTER ONE FINANCIAL, INC.

                                        By: /s/ Charles John Koch
                                           ----------------------------------
                                                 Authorized Officer

                                        EXECUTIVE

                                        /s/ John D. Koch
                                        -------------------------------------
                                        JOHN D. KOCH

                                       4
<PAGE>

                                                                [MARK D. GROSSI]

                AMENDMENT 3 TO SUPPLEMENTAL RETIREMENT AGREEMENT

         This Amendment 3 to Supplemental Retirement Agreement (this
"Amendment") dated as of this 1st day of February, 2004 by and between Charter
One Financial, Inc., its successors and assigns (the "Company") and Mark D.
Grossi (the "Executive") for the purpose of modifying and amending that certain
Supplemental Retirement Agreement between the parties dated as of October 31,
1995, as amended pursuant to Amendments 1 and 2 thereto dated as of May 3, 1996,
and July 1, 2002, respectively (the "SRA").

                              W I T N E S S E T H :

         To induce the Executive to continue his employment with the Company,
the board of directors of the Company has decided to increase the monthly
benefit under the SRA based upon his continued employment commitment to the
Company. This Amendment provides an enhanced supplemental retirement benefit to
the Executive by increasing the Accrued Benefit Percentage under Section
1(a)(ii) of the SRA and by increasing the dollar cap of the Monthly Benefit from
$40,000 to up to $65,000 under Section 1(g) of the SRA (collectively, the
"Enhanced SRA Benefit"). The Company is providing the Enhanced SRA Benefit to
the Executive as part and parcel of the 2004 Senior Executive Retention Plan of
the Company which also includes a deferred compensation benefit to be provided
by the Company to the Executive pursuant either to the Company's 2004 Senior
Executive Cash Deferred Compensation Plan or the Company's 2004 Senior Executive
Stock Unit Deferred Compensation Plan, whichever is applicable (the "2004 Senior
Executive DCP") and the Executive's associated 2004 Senior Executive Cash
Deferred Compensation Plan Agreement or 2004 Senior Executive Stock Unit
Deferred Compensation Plan Agreement, whichever is applicable (the "Executive's
DCP Plan Agreement").

         NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1.       Section 1(a) of the SRA is hereby amended and fully restated
as follows:

                           "(a)     ACCRUED BENEFIT PERCENTAGE shall mean the
                  aggregate of (i) .25% for each of the first 60 calendar
                  quarters that the Executive has heretofore been or is
                  hereinafter employed by the Company, any of its subsidiaries
                  (or any predecessors or successors thereto by merger or
                  purchase) plus .875% for each calendar quarter of employment
                  thereafter, calculated through the last day of the calendar
                  quarter in which the Executive (A) experiences a Separation
                  from Service or (B) attains Normal Retirement Age, whichever
                  shall first occur; plus (ii) subject to the forfeiture
                  provisions of Section 3(k) below, (A) 25% if the Executive (1)
                  is employed by the Company or any of its subsidiaries (or any
                  successors thereto by merger or purchase) on December 31,
                  2008, (2) experiences a Separation from Service For Good
                  Reason prior to January 1, 2009 but after Charles J. Koch
                  ceases to be the Chief Executive Officer

<PAGE>

                  of the Company for any reason other than death or (3)
                  experiences a Separation of Service Without Cause prior to
                  January 1, 2009, or (B) 1/59 of 25% for each full calendar
                  month of the Executive's employment with the Company or any of
                  its subsidiaries (or any successors thereto by merger or
                  purchase) commencing February 1, 2004 if the Executive
                  experiences a Separation from Service For Good Reason prior to
                  January 1, 2009 but after Charles J. Koch ceases to be the
                  Chief Executive Officer of the Company due to death; provided
                  however, in no event shall the Accrued Benefit Percentage
                  exceed 70%. There shall be no duplication of the Accrued
                  Benefit Percentage for service with more than one employer."

         2.       Section 1(b) of the SRA is hereby amended and fully restated
as follows:

                           "BENEFIT COMMENCEMENT DATE shall mean the last day of
                  the calendar month following the earliest of (i) Normal
                  Retirement Age, (ii) the date the Executive attains (or but
                  for his death would have attained) age 65 if prior thereto he
                  experiences a Separation from Service for Cause, (iii) the
                  date of the Executive's Separation from Service for any reason
                  other than Cause provided the Executive is then age 58 or
                  older, (iv) the date the Executive attains (or but for his
                  death would have attained) the age of 58 years if he
                  experiences a Separation from Service for any reason other
                  than Cause prior to his attaining age 58 or (v) 6 months after
                  the date of death of the Executive if he dies while employed
                  by the Company or any of its subsidiaries (or any successors
                  thereto by merger or purchase)."

         3.       Section 1(c) of the SRA is hereby amended and fully restated
as follows:

                           "(c)     CAUSE shall mean a Separation from Service
                  by action of the Company or any of its subsidiaries (or any
                  successor by merger or purchase) (i) due to the Executive's
                  dishonesty, incompetence, willful misconduct, breach of
                  fiduciary duty involving personal profit, intentional failure
                  to perform stated duties, willful violation of any law, rule
                  or regulation (excluding violations which do not have an
                  adverse effect on the Company or Charter One Bank, N.A. (or
                  any successors thereto by merger or purchase)), or material
                  breach of any provision of his written employment agreement
                  with the Company which results in a Termination for Cause
                  under such employment agreement; or (ii) after the Executive
                  is permanently prohibited from participation in the conduct of
                  the affairs of the Company or any of its subsidiaries (or any
                  successors by merger or purchase) by a governmental or
                  regulatory authority.

         4.       Section 1(g) of the SRA is hereby amended and fully restated
as follows:

                           "(g)     MONTHLY BENEFIT shall mean the Average
                  Compensation multiplied by the Accrued Benefit Percentage.
                  Notwithstanding the foregoing, (i) the Monthly Benefit shall
                  not exceed $40,000 if the

                                       2
<PAGE>

                  Executive (A) experiences a Separation from Service prior to
                  January 1, 2009 for any reason other than (1) For Good Reason
                  after Charles J. Koch is no longer the Chief Executive Officer
                  of the Company or (2) Without Cause, or (B) forfeits the
                  Enhanced SRA under Section 3(k) below; (ii) the Monthly
                  Benefit shall not exceed $65,000 if the Executive (A)
                  experiences a Separation from Service (1) For Good Reason
                  prior to January 1, 2009 but after Charles J. Koch ceases to
                  be the Chief Executive Officer of the Company for any reason
                  other than death, (2) Without Cause prior to January 1, 2009,
                  or (3) for any reason after December 31, 2008 and (B) has not
                  forfeited the Enhanced SRA under Section 3(k) below; or (iii)
                  the Monthly Benefit shall not exceed the aggregate of (A)
                  $40,000 and (B) 1/59 of $25,000 for each full calendar month
                  of the Executive's employment with the Company or any of its
                  subsidiaries (or any successors by merger or purchase)
                  commencing February 1, 2004, if the Executive (1) experiences
                  a Separation from Service For Good Reason prior to January 1,
                  2009 but after Charles J. Koch ceases to be the Chief
                  Executive Officer of the Company due to death and (2) has not
                  forfeited the Enhanced SRA benefit under Section 3(k) below.

         5.       The SRA is hereby further amended by the addition of the
following new Sections 1(k) and (m):

                           "(k)     FOR GOOD REASON shall mean a Separation from
                  Service by action of the Executive due to a material
                  diminution of or interference with his duties,
                  responsibilities or benefits which constitutes an Involuntary
                  Termination (as defined in the Executive's written employment
                  agreement with the Company) by action of the Executive.

                           (l)      WITHOUT CAUSE shall mean a Separation from
                  Service by action of the Company or any of its subsidiaries
                  (or any successors thereto by merger or purchase), but
                  specifically excluding a Separation from Service for Cause or
                  on account of the disability of the Executive.

         6.       The SRA is hereby further amended by the addition of the
following new Section 3(k),:

                           "(k)     FORFEITURE OF THE ENHANCED BENEFIT. If the
                  Executive forfeits his Vested Account Balance (as such term is
                  defined in the 2004 Senior Executive DCP) pursuant to the
                  terms of the 2004 Senior Executive DCP, then in any such
                  event, the Executive shall likewise forfeit the Enhanced SRA
                  Benefit and any rights of the Executive to the Enhanced SRA
                  Benefit shall cease and terminate (i.e. the Executive shall
                  not be entitled to the benefit provided in Section 1(a)(ii) or
                  a Monthly Benefit in excess of $40,000). The 2004 Senior
                  Executive DCP and the Executive's DCP Plan Agreement are
                  hereby incorporated herein by reference."

                                       3
<PAGE>

         7.       Except as modified and amended herein, the SRA shall remain in
full force and effect.

         The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                       CHARTER ONE FINANCIAL, INC.

                                       By: /s/ Charles John Koch
                                          ----------------------------------
                                                Authorized Officer

                                       EXECUTIVE

                                       /s/ Mark D. Grossi
                                       -------------------------------------
                                       MARK D. GROSSI

                                       4

<PAGE>

                                                                [ROBERT J. VANA]

                AMENDMENT 3 TO SUPPLEMENTAL RETIREMENT AGREEMENT

         This Amendment 3 to Supplemental Retirement Agreement (this
"Amendment") dated as of this 1st day of February, 2004 by and between Charter
One Financial, Inc., its successors and assigns (the "Company") and Robert J.
Vana (the "Executive") for the purpose of modifying and amending that certain
Supplemental Retirement Agreement between the parties dated as of October 31,
1995, as amended pursuant to Amendments 1 and 2 thereto dated as of May 3, 1996,
and July 1, 2002, respectively (the "SRA").

                              W I T N E S S E T H :

         To induce the Executive to continue his employment with the Company,
the board of directors of the Company has decided to increase the monthly
benefit under the SRA based upon his continued employment commitment to the
Company. This Amendment provides an enhanced supplemental retirement benefit to
the Executive by increasing the Accrued Benefit Percentage under Section
1(a)(ii) of the SRA and by increasing the dollar cap of the Monthly Benefit from
$25,000 to up to $40,625 under Section 1(g) of the SRA (collectively, the
"Enhanced SRA Benefit"). The Company is providing the Enhanced SRA Benefit to
the Executive as part and parcel of the 2004 Senior Executive Retention Plan of
the Company which also includes a deferred compensation benefit to be provided
by the Company to the Executive pursuant to either the Company's 2004 Senior
Executive Cash Deferred Compensation Plan or the Company's 2004 Senior Executive
Stock Unit Deferred Compensation Plan, whichever is applicable (the "2004 Senior
Executive DCP") and the Executive's associated 2004 Senior Executive Cash
Deferred Compensation Plan Agreement or 2004 Senior Executive Stock Unit
Deferred Compensation Plan Agreement, whichever is applicable (the "Executive's
DCP Plan Agreement").

         NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1.       Section 1(a) of the SRA is hereby amended and fully restated
as follows:

                           "(a)     ACCRUED BENEFIT PERCENTAGE shall mean the
                  aggregate of (i) .25% for each of the first 60 calendar
                  quarters that the Executive has heretofore been or is
                  hereinafter employed by the Company, any of its subsidiaries
                  (or any predecessors or successors thereto by merger or
                  purchase) plus .875% for each calendar quarter of employment
                  thereafter, calculated through the last day of the calendar
                  quarter in which the Executive (A) experiences a Separation
                  from Service or (B) attains Normal Retirement Age, whichever
                  shall first occur; plus (ii) subject to the forfeiture
                  provisions of Section 3(k) below, (A) 25% if the Executive (1)
                  is employed by the Company or any of its subsidiaries (or any
                  successors thereto by merger or purchase) on December 31,
                  2008, (2) experiences a Separation from Service For Good
                  Reason prior to January 1, 2009 but after Charles J. Koch
                  ceases to be the Chief Executive Officer

<PAGE>

                  of the Company for any reason other than death or (3)
                  experiences a Separation of Service Without Cause prior to
                  January 1, 2009, or (B) 1/59 of 25% for each full calendar
                  month of the Executive's employment with the Company or any of
                  its subsidiaries (or any successors thereto by merger or
                  purchase) commencing February 1, 2004 if the Executive
                  experiences a Separation from Service For Good Reason prior to
                  January 1, 2009 but after Charles J. Koch ceases to be the
                  Chief Executive Officer of the Company due to death; provided
                  however, in no event shall the Accrued Benefit Percentage
                  exceed 70%. There shall be no duplication of the Accrued
                  Benefit Percentage for service with more than one employer."

         2.       Section 1(b) of the SRA is hereby amended and fully restated
as follows:

                           "BENEFIT COMMENCEMENT DATE shall mean the last day of
                  the calendar month following the earliest of (i) Normal
                  Retirement Age, (ii) the date the Executive attains (or but
                  for his death would have attained) age 65 if prior thereto he
                  experiences a Separation from Service for Cause, (iii) the
                  date of the Executive's Separation from Service for any reason
                  other than Cause provided the Executive is then age 58 or
                  older, (iv) the date the Executive attains (or but for his
                  death would have attained) the age of 58 years if he
                  experiences a Separation from Service for any reason other
                  than Cause prior to his attaining age 58 or (v) 6 months after
                  the date of death of the Executive if he dies while employed
                  by the Company or any of its subsidiaries (or any successors
                  thereto by merger or purchase)."

         3.       Section 1(c) of the SRA is hereby amended and fully restated
as follows:

                           "(c)     CAUSE shall mean a Separation from Service
                  by action of the Company or any of its subsidiaries (or any
                  successor by merger or purchase) (i) due to the Executive's
                  dishonesty, incompetence, willful misconduct, breach of
                  fiduciary duty involving personal profit, intentional failure
                  to perform stated duties, willful violation of any law, rule
                  or regulation (excluding violations which do not have an
                  adverse effect on the Company or Charter One Bank, N.A. (or
                  any successors thereto by merger or purchase)), or material
                  breach of any provision of his written employment agreement
                  with the Company which results in a Termination for Cause
                  under such employment agreement; or (ii) after the Executive
                  is permanently prohibited from participation in the conduct of
                  the affairs of the Company or any of its subsidiaries (or any
                  successors by merger or purchase) by a governmental or
                  regulatory authority.

         4.       Section 1(g) of the SRA is hereby amended and fully restated
as follows:

                           "(g)     MONTHLY BENEFIT shall mean the Average
                  Compensation multiplied by the Accrued Benefit Percentage.
                  Notwithstanding the foregoing, (i) the Monthly Benefit shall
                  not exceed $25,000 if the

                                       2
<PAGE>

                  Executive (A) experiences a Separation from Service prior to
                  January 1, 2009 for any reason other than (1) For Good Reason
                  after Charles J. Koch is no longer the Chief Executive Officer
                  of the Company or (2) Without Cause, or (B) forfeits the
                  Enhanced SRA under Section 3(k) below; (ii) the Monthly
                  Benefit shall not exceed $40,625 if the Executive (A)
                  experiences a Separation from Service (1) For Good Reason
                  prior to January 1, 2009 but after Charles J. Koch ceases to
                  be the Chief Executive Officer of the Company for any reason
                  other than death, (2) Without Cause prior to January 1, 2009,
                  or (3) for any reason after December 31, 2008 and (B) has not
                  forfeited the Enhanced SRA under Section 3(k) below; or (iii)
                  the Monthly Benefit shall not exceed the aggregate of (A)
                  $25,000 and (B) 1/59 of $15,625 for each full calendar month
                  of the Executive's employment with the Company or any of its
                  subsidiaries (or any successors by merger or purchase)
                  commencing February 1, 2004, if the Executive (1) experiences
                  a Separation from Service For Good Reason prior to January 1,
                  2009 but after Charles J. Koch ceases to be the Chief
                  Executive Officer of the Company due to death and (2) has not
                  forfeited the Enhanced SRA benefit under Section 3(k) below.

         5.       The SRA is hereby further amended by the addition of the
following new Sections 1(k) and (m):

                           "(k)     FOR GOOD REASON shall mean a Separation from
                  Service by action of the Executive due to a material
                  diminution of or interference with his duties,
                  responsibilities or benefits which constitutes an Involuntary
                  Termination (as defined in the Executive's written employment
                  agreement with the Company) by action of the Executive.

                           (l)      WITHOUT CAUSE shall mean a Separation from
                  Service by action of the Company or any of its subsidiaries
                  (or any successors thereto by merger or purchase), but
                  specifically excluding a Separation from Service for Cause or
                  on account of the disability of the Executive.

         6.       The SRA is hereby further amended by the addition of the
following new Section 3(k),:

                           "(k)     FORFEITURE OF THE ENHANCED BENEFIT. If the
                  Executive forfeits his Vested Account Balance (as such term is
                  defined in the 2004 Senior Executive DCP) pursuant to the
                  terms of the 2004 Senior Executive DCP, then in any such
                  event, the Executive shall likewise forfeit the Enhanced SRA
                  Benefit and any rights of the Executive to the Enhanced SRA
                  Benefit shall cease and terminate (i.e. the Executive shall
                  not be entitled to the benefit provided in Section 1(a)(ii) or
                  a Monthly Benefit in excess of $25,000). The 2004 Senior
                  Executive DCP and the Executive's DCP Plan Agreement are
                  hereby incorporated herein by reference." If the Executive
                  commences receiving the Enhanced SRA Benefit and

                                       3
<PAGE>

                  subsequently forfeits the Enhanced SRA Benefit as provided
                  above, then the Executive shall be obligated to return to the
                  Company the cumulative amount of the Enhanced SRA Benefit
                  previously paid to the Executive.

         7.       Except as modified and amended herein, the SRA shall remain in
full force and effect.

         The parties have caused this Amendment to be executed and delivered as
of the date first above herein written.

                                     CHARTER ONE FINANCIAL, INC.

                                     By: /s/ Charles John Koch
                                        -----------------------------------
                                              Authorized Officer

                                     EXECUTIVE

                                     /s/ Robert J. Vana
                                     ---------------------------------------
                                     ROBERT J. VANA

                                       4

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