Document:

EX-10.1

 Exhibit 10.1 

EXECUTION VERSION 
 TENTH
AMENDMENT TO CREDIT AGREEMENT 
 THIS TENTH AMENDMENT TO CREDIT AGREEMENT (this “Amendment”), dated as of August 7,
2018, to the Credit Agreement referenced below is by and among SYNNEX CORPORATION, a Delaware corporation (the “Borrower”), the Guarantors identified on the signature pages hereto, the Lenders identified on the signature pages
hereto and BANK OF AMERICA, N.A., in its capacity as Administrative Agent (in such capacity, the “Administrative Agent”), an L/C Issuer and the Swing Line Lender. 

W I T N E S S E T H 
 WHEREAS,
credit facilities have been extended to the Borrower pursuant to the Credit Agreement (as amended, modified, supplemented, increased and extended from time to time, the “Credit Agreement”) dated as of November 27, 2013 by and
among the Borrower, the Guarantors identified therein, the Lenders identified therein, the L/C Issuers identified therein and Bank of America, N.A., as Administrative Agent, Swing Line Lender and an L/C Issuer; and 

WHEREAS, the Borrower has requested certain modifications to the Credit Agreement and the Lenders have agreed to the requested modifications
on the terms and conditions set forth herein. 
 NOW, THEREFORE, IN CONSIDERATION of the premises and other good and valuable consideration,
the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 1. Defined Terms. Capitalized
terms used herein but not otherwise defined herein shall have the meanings provided to such terms in Exhibit A hereto. 
 2.
Amendments to Credit Agreement. Effective upon satisfaction of the conditions precedent to the Amendment Closing Date set forth in Section 4 below, the Credit Agreement is hereby amended to read in the restated form
set forth in Exhibit A hereto; provided that, notwithstanding the foregoing, the provisions of (a) amended clause (v) in Section 8.03 of the Credit Agreement and (b) amended clause (10) of Section 8.09(a)
of the Credit Agreement, shall in each case, become effective as of the Amendment Effective Date (as defined below). 
 3. Conditions
Precedent to Amendment Effective Date. This Amendment shall be and become effective as of date hereof (the “Amendment Effective Date”) when all of the conditions set forth in this Section 3 shall have
been satisfied: 
 (a) Execution of Counterparts of Amendment. Receipt by the Administrative Agent of executed
counterparts of this Amendment, properly executed by a Responsible Officer of each Loan Party and by the Required Lenders. 

(b) Borrower Certificate. Receipt by the Administrative Agent of a certificate signed by a Responsible Officer of the
Borrower certifying the accuracy of Section 6 hereof. 
 (c) Fees. Receipt by the
Administrative Agent, the arrangers in respect of this Amendment (the “Amendment Arrangers”) and the Lenders of any fees required to be paid on or before the Amendment Effective Date, to the extent invoiced at least three
(3) Business Days prior to the Amendment Effective Date (or such later date as agreed by the Borrower). 
  

 (d) Attorney Costs. The Borrower shall have paid all fees, charges
and disbursements of counsel to the Administrative Agent and the Amendment Arrangers (directly to such counsel if requested by the Administrative Agent and the Amendment Arrangers) to the extent invoiced at least three (3) Business Days prior
to the Amendment Effective Date (or such later date as agreed by the Borrower). 
 Notwithstanding the occurrence of the
Amendment Effective Date, this Amendment shall terminate and shall be of no further force and effect if the Amendment Closing Date shall not have occurred on or prior to the “End Date” as defined in the Convergys Acquisition Agreement (as
in effect on June 28, 2018 without giving effect to any amendment thereto or consent thereunder) (the “Termination Date”). 

4. Conditions Precedent to Amendment Closing Date. The amendments set forth in Section 2 above (subject to the
proviso thereto) shall become effective on the date (the “Amendment Closing Date”), following the Amendment Effective Date and on or prior to the Termination Date, when all of the conditions set forth in this
Section 4 shall have been satisfied: 
  

	 	(a)	 Amendment Effective Date. The Amendment Effective Date shall have occurred. 

(b) Opinions of Counsel. Receipt by the Administrative Agent of customary favorable opinions of legal counsel to the
Loan Parties (including the Convergys Loan Parties), addressed to the Administrative Agent and each Lender, dated as of the Amendment Closing Date, as may be reasonably requested by the Administrative Agent. 

(c) Organization Documents, Resolutions, Etc. Receipt by the Administrative Agent of the following (which may be in the
form of an “omnibus” certificate, as applicable): 
 (i) certificates of Responsible Officers of each Loan Party
(including each Convergys Loan Party) attaching copies of the Organization Documents of such Loan Party, certified to be true and complete as of a recent date by the appropriate Governmental Authority of the state or other jurisdiction of its
incorporation or organization, where applicable, and certified by a secretary or assistant secretary of such Loan Party to be true and correct as of the Amendment Closing Date; 

(ii) such certificates of resolutions or other action, incumbency certificates (including specimen signatures) and/or other
certificates of Responsible Officers of each Loan Party (including each Convergys Loan Party) as the Administrative Agent may require evidencing the identity, authority and capacity of each Responsible Officer thereof authorized to act as a
Responsible Officer in connection with this Amendment and the other Loan Documents, in each case to which such Loan Party is a party; and 

(iii) such documents and certifications as the Administrative Agent may reasonably require to evidence that each Loan Party
(including each Convergys Loan Party) is validly existing, in good standing and qualified to engage in business in its state of organization or formation. 

(d) KYC. To the extent reasonably requested by the Administrative Agent, on behalf of any Lender, at least ten
(10) Business Days in advance of the Amendment Closing Date, the Loan Parties shall have provided the documentation and other information to the Administrative Agent that are required by regulatory authorities under applicable
“know-your-customer” rules and regulations, including the PATRIOT Act, at least three (3) Business Days prior to the Amendment Closing Date. 

  
 2 

 (e) Closing Certificate. Receipt by the Administrative Agent of a
certificate signed by a Responsible Officer of the Borrower certifying that the conditions set forth in clauses (f), (j) and (o) of this Section 4 are satisfied. 

(f) Convergys Acquisition. The Convergys Acquisition shall have been, or shall substantially concurrently with the
Amendment Closing Date be, consummated in all material respects in accordance with the terms of the Convergys Acquisition Agreement. 

(g) Financial Statements. Receipt by the Amendment Arrangers (which in the case of the Administrative Agent, shall
provide the same to the Lenders): (A) audited consolidated balance sheets of the Borrower and Convergys and related consolidated statements of income or operations, shareholders’ equity and cash flows, for each of the three most recently
completed fiscal years ended at least ninety (90) days before the Amendment Closing Date, including, an unqualified audit report thereon; (B) as soon as available and in any event within forty-five (45) days after the end of each
fiscal quarter following the most recent fiscal year-end financial statements delivered pursuant to the immediately preceding clause (A), an unaudited consolidated balance sheet of each of the Borrower and
Convergys and related consolidated statements of income or operations, shareholders’ equity and cash flows for such fiscal quarter and for the elapsed interim period following the last completed fiscal year and for the comparable periods of the
prior fiscal year (the “Quarterly Financial Statements”); and (C) pro forma consolidated balance sheet and related consolidated statement of income or operations of the Borrower for the last completed fiscal year and for the
latest interim period covered by the Quarterly Financial Statements of the Borrower, in each case after giving effect to this Amendment, the Convergys Acquisition and the other transactions contemplated hereby (the “Pro Forma Financial
Statements”), promptly after the historical financial statements for such periods are available, all of which financial statements shall be prepared in accordance with generally accepted accounting principles in the United States and meet
the requirements of Regulation S-X under the Securities Act of 1933, as amended (the “Securities Act”) and all other accounting rules and regulations of the SEC promulgated thereunder
applicable to a registration statement under the Securities Act on Form S-3; provided, that financial statements of Convergys and the Pro Forma Financial Statements shall only be provided to the extent
required by Rule 3-05 and Article 11 of Regulation S-X; provided, further, that the Borrower’s and Convergys’s public filing of any
required financial statements with the SEC shall satisfy the requirements of clauses (A) and (B) of this paragraph (g). 

(h) Refinancing. Receipt by the Amendment Arrangers of satisfactory evidence of the substantially concurrent
consummation of the repayment in full of all outstanding obligations, including all principal, accrued but unpaid interest, fees and any loss, cost or expense, under (i) the Credit Agreement, dated as of January 11, 2017, among Convergys,
the lenders party thereto, Citibank, N.A., as administrative agent, and the other parties thereto and (ii) to the extent any applicable “change of control” provisions thereunder have not been waived or amended prior to the Amendment
Closing Date, the Convergys Receivables Purchase Facility Agreement, and in each case the termination of the commitments thereunder and the release of any liens and guarantees in connection therewith. 

(i) Solvency. Receipt by the Amendment Arrangers of a solvency certificate (which may be in the form of an
“omnibus” certificate, as applicable) from the chief financial officer of the Borrower, in the form attached as Annex I hereto, certifying that the Borrower and its subsidiaries, on a consolidated basis after giving effect to this
Amendment, the Convergys Acquisition and the other transactions contemplated hereby, are solvent. 

  
 3 

 (j) Absence of Company Material Adverse Effect. Since January 1,
2018, there shall not have occurred or come into existence and be continuing a Company Material Adverse Effect (as defined in the Convergys Acquisition Agreement as in effect on June 28, 2018 without giving effect to any amendment thereof or
consent thereunder). 
 (k) Joinder Agreement. Notwithstanding any longer period provided in Section 7.12 of the
Credit Agreement, the Administrative Agent shall have received a Joinder Agreement executed and delivered by Convergys (or any successor thereto pursuant to the Convergys Acquisition Agreement) and any Domestic Subsidiaries thereof that are required
to become Guarantors pursuant to Section 7.12 of the Credit Agreement (each, a “Convergys Loan Party” and collectively, the “Convergys Loan Parties”). 

(l) Collateral. The Administrative Agent shall have received satisfactory evidence that the Administrative Agent (on
behalf of the Lenders) shall have a valid and perfected first priority (subject to certain exceptions set forth in the Credit Agreement and to the extent and in the manner set forth in the Collateral Documents, and subject to the applicable
intercreditor agreements) Lien and security interest in the Collateral with respect to the Convergys Loan Parties; provided that if any such Collateral (other than any such Collateral the security interest in which may be perfected by
(i) the filing of a Uniform Commercial Code financing statement or the filing of short-form security agreements with the United States Patent and Trademark Office or the United States Copyright Office or (ii) the delivery of certificates
evidencing equity interests of the Convergys Loan Parties that are issuers of certificated securities (as defined in the Uniform Commercial Code)) is not provided on the Amendment Closing Date after the Borrower’s use of commercially reasonable
efforts to do so, the provision of such perfected security interest(s) shall not constitute a condition precedent to the Amendment Closing Date but shall be required to be delivered or perfected no later than ninety (90) days, or such longer
period as may be agreed by the Administrative Agent, after the Amendment Closing Date. 
 (m) Intercreditor Agreement.
To the extent any Indebtedness secured by Liens on the Collateral is or has been incurred pursuant to Section 8.03(v) of the Credit Agreement, the Administrative Agent shall have received executed counterparts of an intercreditor agreement in
form and substance reasonably acceptable to the Administrative Agent. 
 (n) Attorney Costs. The Borrower shall have
paid all fees, charges and disbursements of counsel to the Administrative Agent and the Amendment Arrangers (directly to such counsel if requested by the Administrative Agent and the Amendment Arrangers) to the extent invoiced at least three
(3) Business Days prior to the Amendment Closing Date (or such later date as agreed by the Borrower). 
 (o)
Representations and Warranties. (i) The Specified Convergys Acquisition Agreement Representations shall be true and correct in all material respects and (ii) the Specified Representations shall be true and correct in all material
respects. 
 5. Amendment is a “Loan Document”. This Amendment is a Loan Document and all references to a “Loan
Document” in the Credit Agreement and the other Loan Documents (including, without limitation, all such references in the representations and warranties in the Credit Agreement and the other Loan Documents) shall be deemed to include this
Amendment. 

  
 4 

 6. Representations and Warranties; No Default. Each Loan Party represents and
warrants to the Administrative Agent and each Lender that after giving effect to this Amendment, (a) the representations and warranties of each Loan Party contained in Article VI of the Credit Agreement or any other Loan Document, or which are
contained in any document furnished at any time under or in connection herewith or therewith, are true and correct on and as of the date hereof, except to the extent that such representations and warranties specifically refer to an earlier date, in
which case they are true and correct as of such earlier date, and (b) no Default exists on the date hereof. 
 7. Reaffirmation of
Obligations. Each Loan Party (a) acknowledges and consents to all of the terms and conditions of this Amendment, (b) affirms all of its obligations under the Loan Documents and (c) agrees that this Amendment and all documents,
agreements and instruments executed in connection with this Amendment do not operate to reduce or discharge such Loan Party’s obligations under the Loan Documents. 

8. Reaffirmation of Security Interests. Each Loan Party (a) affirms that each of the Liens granted in or pursuant to the Loan
Documents are valid and subsisting and (b) agrees that this Amendment and all documents, agreements and instruments executed in connection with this Amendment do not in any manner impair or otherwise adversely affect any of the Liens granted in
or pursuant to the Loan Documents. 
 9. No Other Changes. Except as modified hereby, all of the terms and provisions of the Loan
Documents shall remain in full force and effect. 
 10. Counterparts; Delivery. This Amendment may be executed in counterparts (and by
different parties hereto in different counterparts), each of which shall constitute an original, but all of which when taken together shall constitute a single contract. Delivery of an executed counterpart of this Amendment by facsimile or other
electronic imaging means shall be effective as an original. 
 11. GOVERNING LAW. THIS AGREEMENT AND ANY CLAIMS, CONTROVERSY, DISPUTE
OR CAUSE OF ACTION (WHETHER IN CONTRACT OR TORT OR OTHERWISE) BASED UPON, ARISING OUT OF OR RELATING TO THIS AGREEMENT AND THE TRANSACTIONS CONTEMPLATED HEREBY SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAW OF THE STATE OF NEW YORK;
provided that (i) the interpretation of the definition of “Company Material Adverse Effect” (and whether or not a “Company Material Adverse Effect” has occurred), (ii) the determination of the accuracy of any
representation and warranty made by or on behalf of Convergys and its subsidiaries in the Convergys Acquisition Agreement and whether as a result of any inaccuracy thereof you or your applicable affiliate has the right to terminate your or their
obligations under the Convergys Acquisition Agreement or decline to consummate the Convergys Acquisition and (iii) the determination of whether the Convergys Acquisition has been consummated in accordance with the terms of the Convergys
Acquisition Agreement and, in any case, claims or disputes arising out of any such interpretation or determination or any aspect thereof, in each case, shall be governed by, and construed and interpreted in accordance with, the laws of the State of
Ohio, regardless of the laws that might otherwise govern under applicable principles of conflicts of laws thereof. 
 [SIGNATURE PAGES
FOLLOW] 
  

  
 5 

 IN WITNESS WHEREOF, the parties hereto have caused this Tenth Amendment to be duly
executed as of the date first above written. 
  

							
	BORROWER:	 		 	SYNNEX CORPORATION,
		 		 	a Delaware corporation
				
		 		 	By:	 	 /s/ Simon Y. Leung

		 		 	Name:	 	Simon Y. Leung
		 		 	Title:	 	Senior Vice President
		 		 		 	General Counsel and Corporate Secretary
			
	GUARANTORS:	 		 	SYNNEX FINANCE HYBRID II, LLC,
		 		 	a California limited liability company
				
		 		 	By:	 	 /s/ Simon Y. Leung

		 		 	Name:	 	Simon Y. Leung
		 		 	Title:	 	Senior Vice President
		 		 		 	General Counsel and Corporate Secretary
			
		 		 	 LASTING HOLDINGS CORPORATION,
 a
California corporation

				
		 		 	By:	 	 /s/ Simon Y. Leung

		 		 	Name:	 	Simon Y. Leung
		 		 	Title:	 	Senior Vice President
		 		 		 	General Counsel and Corporate Secretary
			
		 		 	 HYVE SOLUTIONS CORPORATION,
 a
California corporation

				
		 		 	By:	 	 /s/ Simon Y. Leung

		 		 	Name:	 	Simon Y. Leung
		 		 	Title:	 	Senior Vice President
		 		 		 	General Counsel and Corporate Secretary
			
		 		 	HYVE SOLUTIONS US GLOBAL HOLDING CORPORATION, a Delaware corporation
				
		 		 	By:	 	 /s/ Simon Y. Leung

		 		 	Name:	 	Simon Y. Leung
		 		 	Title:	 	Senior Vice President
		 		 		 	General Counsel and Corporate Secretary
			
		 		 	 COMPUTERLAND CORPORATION,
 a
California corporation

				
		 		 	By:	 	 /s/ Simon Y. Leung

		 		 	Name:	 	Simon Y. Leung
		 		 	Title:	 	Senior Vice President
		 		 		 	General Counsel and Corporate Secretary

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	CONCENTRIX GLOBAL HOLDINGS, INC.,
	a Delaware corporation
		
	By:	 	 /s/ Simon Y. Leung

	Name:	 	Simon Y. Leung
	Title:	 	Senior Vice President
		 	General Counsel and Corporate Secretary
	
	CONCENTRIX CORPORATION,
	a New York corporation
		
	By:	 	 /s/ Simon Y. Leung

	Name:	 	Simon Y. Leung
	Title:	 	Senior Vice President
		 	General Counsel and Corporate Secretary
	
	LICENSE ONLINE, INC.,
	a California corporation
		
	By:	 	 /s/ Simon Y. Leung

	Name:	 	Simon Y. Leung
	Title:	 	Senior Vice President
		 	General Counsel and Corporate Secretary
	
	WG-US HOLDCO, INC.,
	a Delaware corporation
		
	By:	 	 /s/ Simon Y. Leung

	Name:	 	Simon Y. Leung
	Title:	 	Senior Vice President
		 	General Counsel and Corporate Secretary
	
	WESTCON GROUP, INC.,
	a Delaware corporation
		
	By:	 	 /s/ Simon Y. Leung

	Name:	 	Simon Y. Leung
	Title:	 	Senior Vice President
		 	General Counsel and Corporate Secretary
	
	 WESTCON GROUP NORTH AMERICA, INC.,

	a New York corporation
		
	By:	 	 /s/ Simon Y. Leung

	Name:	 	Simon Y. Leung
	Title:	 	Senior Vice President
		 	General Counsel and Corporate Secretary

 [Signature Pages Continue] 

[Signature Page to Tenth Amendment to Credit Agreement] 

							
	ADMINISTRATIVE	 		 		 	
	AGENT:	 		 	BANK OF AMERICA, N.A.,
		 		 	as Administrative Agent
				
		 		 	By:	 	 /s/ Brenda Schriner

		 		 	Name:	 	Brenda Schriner
		 		 	Title:	 	Vice President
			
	LENDERS:	 		 	BANK OF AMERICA, N.A.,
		 		 	as a Lender, an L/C Issuer and the Swing Line Lender
				
		 		 	By:	 	 /s/ Jeannette Lu

		 		 	Name:	 	Jeannette Lu
		 		 	Title:	 	Director

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	 BANK OF THE WEST,
 as a
Lender

		
	By:	 	 /s/ Scott Bruni

	Name:	 	Scott Bruni
	Title:	 	Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	 Branch Banking and Trust Company,

as a Lender

		
	By:	 	 /s/ Vicount P. Cornwall

	Name:	 	Vicount P. Cornwall
	Title:	 	Senior Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	 Compass Bank,
 as a
Lender

		
	By:	 	 /s/ Raj Nambiar

	Name:	 	Raj Nambiar
	Title:	 	Senior Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	 BMO Harris Bank, N.A.,
 as a
Lender

		
	By:	 	 /s/ Michael Kus

	Name:	 	Michael Kus
	Title:	 	Managing Director and Team Leader

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	Bank of China, Los Angeles Branch,
	as a Lender
		
	By:	 	 /s/ Yong Ou

	Name:	 	Yong Ou
	Title:	 	SVP & Deputy Branch Manager

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	Fifth Third Bank,
	as a Lender
		
	By:	 	 /s/ Suzanne Rode

	Name:	 	Suzanne Rode
	Title:	 	Managing Director

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	 HSBC Bank USA, N.A.,
 as a
Lender

		
	By:	 	 /s/ Rumesha Ahmed

	Name:	 	Rumesha Ahmed
	Title:	 	Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	KEYBANK NATIONAL ASSOCIATION,
	as a Lender
		
	By:	 	 /s/ Thomas A. Crandell

	Name:	 	Thomas A. Crandell
	Title:	 	Senior Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	MUFG Bank, Ltd.,
	as a Lender
		
	By:	 	 /s/ Lillian Kim

	Name:	 	Lillian Kim
	Title:	 	Director

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	THE BANK OF NOVA SCOTIA,
	as a Lender
		
	By:	 	 /s/ Jason Rinne

	Name:	 	Jason Rinne
	Title:	 	Director

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	Sumitomo Mitsui Banking Corporation,
	as a Lender
		
	By:	 	 /s/ Hiroshi Mizumoto

	Name:	 	Hiroshi Mizumoto
	Title:	 	Executive Director

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	THE TORONTO-DOMINION BANK, NEW YORK BRANCH,
	as a Lender
		
	By:	 	 /s/ Wallace Wong

	Name:	 	Wallace Wong
	Title:	 	Authorized Signatory

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	 TD Bank, N.A.,
 as a
Lender

		
	By:	 	 /s/ David Perlman

	Name:	 	David Perlman
	Title:	 	Senior Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	U.S. Bank National Association,
	as a Lender

 
			
		
	By:	 	 /s/ Richard J. Ameny Jr.

			
	Name:	 	Richard J. Ameny Jr.
	Title:	 	Vice President

 [Signature Page to Tenth Amendment to Credit Agreement] 

 
			
	Wells Fargo Bank, National Association,
	as a Lender
		
	By:	 	 /s/ Elizabeth Gaynor

	Name:	 	Elizabeth Gaynor
	Title:	 	Director

 [Signature Page to Tenth Amendment to Credit Agreement] 

 FORM OF SOLVENCY CERTIFICATE 

[                ],
20         
 This Solvency Certificate is delivered pursuant to Section 4(i) of the
Tenth Amendment to Credit Agreement dated as of August 7, 2018 (the “Amendment”), by and among SYNNEX CORPORATION, a Delaware corporation (the “Borrower”), the Guarantors identified on the signature pages
thereto, the Lenders identified on the signature pages thereto and BANK OF AMERICA, N.A., in its capacity as Administrative Agent (in such capacity, the “Administrative Agent”), an L/C Issuer and the Swing Line Lender. Capitalized
terms used herein and not otherwise defined herein shall have the meanings assigned to such terms in the Amendment or in the Credit Agreement referred to therein, as applicable. 

The undersigned hereby certifies, solely in his capacity as an officer of the Borrower and not in his individual capacity, as follows: 

1. I am the Chief Financial Officer of the Borrower. I am familiar with the Amendment, the Convergys Acquisition and the other
transactions contemplated by the Amendment (collectively, the “Transactions”), and have reviewed the Amendment, the financial statements referred to in Section 4(g) of the Amendment and such documents and made such
investigation as I have deemed relevant for the purposes of this Solvency Certificate. 
 2. As of the date hereof,
immediately after giving effect to the consummation of the Transactions, on and as of such date (i) the fair value of the assets of the Borrower and its subsidiaries on a consolidated basis, at a fair valuation, will exceed the debts and
liabilities, direct, subordinated, contingent or otherwise, of the Borrower and its subsidiaries on a consolidated basis; (ii) the present fair saleable value of the property of the Borrower and its subsidiaries on a consolidated basis will be
greater than the amount that will be required to pay the probable liability of the Borrower and its subsidiaries on a consolidated basis on their debts and other liabilities, direct, subordinated, contingent or otherwise, as such debts and other
liabilities become absolute and matured in their ordinary course; (iii) the Borrower and its subsidiaries on a consolidated basis will be able to pay their debts and liabilities, direct, subordinated, contingent or otherwise, as such debts and
liabilities become absolute and matured in their ordinary course; and (iv) the Borrower and its subsidiaries on a consolidated basis will not have unreasonably small capital with which to conduct the businesses in which they are engaged as such
businesses are now conducted and are proposed to be conducted following the Convergys Closing Date. 
 3. As of the date
hereof, immediately after giving effect to the consummation of the Transactions, the Borrower does not intend to, and the Borrower does not believe that it or any of its subsidiaries will, incur debts beyond its ability to pay such debts as they
mature in the ordinary course of business, taking into account the timing and amounts of cash to be received by it or any such subsidiary and the timing and amounts of cash to be payable on or in respect of its debts or the debts of any such
subsidiary. 
 This Solvency Certificate is being delivered by the undersigned officer only in his capacity as Chief Financial Officer of
the Borrower and not individually and the undersigned shall have no personal liability to the Administrative Agent or the Lenders with respect thereto. 

[Remainder of Page Intentionally Left Blank] 

[Signature Page to Tenth Amendment to Credit Agreement] 

 IN WITNESS WHEREOF, the undersigned has executed this Solvency Certificate on the date first
written above. 
  

					
	[BORROWER]
			
		 	By:	 	  

		 		 	 Name:
 Title: Chief Financial
Officer

 [Signature Page to Solvency Certificate] 

 Exhibit A 

[Attached] 

 Form of Credit Agreement (giving effect to the Tenth 

Amendment to Credit Agreement dated as of August 7, 2018) 

CREDIT AGREEMENT 
 Dated as of
November 27, 2013 
 among 

SYNNEX CORPORATION, 
 as the
Borrower, 
 THE SUBSIDIARIES OF THE BORROWER IDENTIFIED HEREIN, 

as the Guarantors, 
 BANK OF
AMERICA, N.A., 
 as Administrative Agent, Swing Line Lender and L/C Issuer, 

and 
 THE OTHER LENDERS AND L/C
ISSUERS PARTY HERETO 

 TABLE OF CONTENTS 
  

							
	 ARTICLE I DEFINITIONS AND ACCOUNTING TERMS
	  	 	1	 
			
	 1.01
	  	Defined Terms	  	 	1	 
	 1.02
	  	Other Interpretive Provisions	  	 	33	 
	 1.03
	  	Accounting Terms; Changes in GAAP; Calculation of Financial Covenants on a Pro Forma Basis	  	 	34	 
	 1.04
	  	Rounding	  	 	35	 
	 1.05
	  	Times of Day; Rates	  	 	35	 
	 1.06
	  	Letter of Credit Amounts	  	 	35	 
		
	 ARTICLE II THE COMMITMENTS AND CREDIT EXTENSIONS
	  	 	35	 
			
	 2.01
	  	Revolving Loans and Term Loans	  	 	35	 
	 2.02
	  	Borrowings, Conversions and Continuations of Loans	  	 	36	 
	 2.03
	  	Letters of Credit	  	 	37	 
	 2.04
	  	Swing Line Loans	  	 	47	 
	 2.05
	  	Prepayments	  	 	49	 
	 2.06
	  	Termination or Reduction of Commitments	  	 	51	 
	 2.07
	  	Repayment of Loans	  	 	51	 
	 2.08
	  	Interest	  	 	52	 
	 2.09
	  	Fees	  	 	53	 
	 2.10
	  	Computation of Interest and Fees; Retroactive Adjustments of Applicable Rate	  	 	54	 
	 2.11
	  	Evidence of Debt	  	 	54	 
	 2.12
	  	Payments Generally; Administrative Agent’s Clawback	  	 	55	 
	 2.13
	  	Sharing of Payments by Lenders	  	 	56	 
	 2.14
	  	Cash Collateral	  	 	57	 
	 2.15
	  	Defaulting Lenders	  	 	58	 
	 2.16
	  	Increase to Commitments	  	 	60	 
		
	 ARTICLE III TAXES, YIELD PROTECTION AND ILLEGALITY
	  	 	62	 
			
	 3.01
	  	Taxes	  	 	62	 
	 3.02
	  	Illegality	  	 	67	 
	 3.03
	  	Inability to Determine Rates	  	 	67	 
	 3.04
	  	Increased Costs	  	 	68	 
	 3.05
	  	Compensation for Losses	  	 	69	 
	 3.06
	  	Mitigation of Obligations; Replacement of Lenders	  	 	70	 
	 3.07
	  	LIBOR Successor Rate	  	 	70	 
	 3.08
	  	Survival	  	 	71	 
		
	 ARTICLE IV GUARANTY
	  	 	71	 
			
	 4.01
	  	The Guaranty	  	 	71	 
	 4.02
	  	Obligations Unconditional	  	 	72	 
	 4.03
	  	Reinstatement	  	 	73	 
	 4.04
	  	Certain Additional Waivers	  	 	73	 
	 4.05
	  	Remedies	  	 	73	 
	 4.06
	  	Rights of Contribution	  	 	73	 
	 4.07
	  	Guarantee of Payment; Continuing Guarantee	  	 	73	 
	 4.08
	  	Keepwell	  	 	73	 
		
	 ARTICLE V CONDITIONS PRECEDENT TO CREDIT EXTENSIONS
	  	 	74	 
			
	 5.01
	  	[Reserved]	  	 	74	 
	 5.02
	  	Conditions to Borrowing of Delay Draw Term Loan	  	 	74	 

  
 i 

							
	 5.03
	  	Conditions to all Credit Extensions	  	 	75	 
		
	 ARTICLE VI REPRESENTATIONS AND WARRANTIES
	  	 	75	 
			
	 6.01
	  	Existence, Qualification and Power	  	 	75	 
	 6.02
	  	Authorization; No Contravention	  	 	76	 
	 6.03
	  	Governmental Authorization; Other Consents	  	 	76	 
	 6.04
	  	Binding Effect	  	 	76	 
	 6.05
	  	Financial Statements; No Material Adverse Effect	  	 	76	 
	 6.06
	  	Litigation	  	 	77	 
	 6.07
	  	No Default	  	 	77	 
	 6.08
	  	Ownership of Property; Liens	  	 	77	 
	 6.09
	  	Environmental Compliance	  	 	78	 
	 6.10
	  	Insurance	  	 	78	 
	 6.11
	  	Taxes	  	 	79	 
	 6.12
	  	ERISA Compliance	  	 	79	 
	 6.13
	  	Subsidiaries	  	 	80	 
	 6.14
	  	Margin Regulations; Investment Company Act	  	 	80	 
	 6.15
	  	Disclosure	  	 	80	 
	 6.16
	  	Compliance with Laws	  	 	80	 
	 6.17
	  	Intellectual Property; Licenses, Etc.	  	 	81	 
	 6.18
	  	Solvency	  	 	81	 
	 6.19
	  	Perfection of Security Interests in the Collateral	  	 	81	 
	 6.20
	  	Business Locations; Taxpayer Identification Number	  	 	81	 
	 6.21
	  	OFAC; Anti-Corruption	  	 	81	 
		
	 ARTICLE VII AFFIRMATIVE COVENANTS
	  	 	82	 
			
	 7.01
	  	Financial Statements	  	 	82	 
	 7.02
	  	Certificates; Other Information	  	 	83	 
	 7.03
	  	Notices	  	 	85	 
	 7.04
	  	Payment of Taxes	  	 	85	 
	 7.05
	  	Preservation of Existence, Etc.	  	 	85	 
	 7.06
	  	Maintenance of Properties	  	 	86	 
	 7.07
	  	Maintenance of Insurance	  	 	86	 
	 7.08
	  	Compliance with Laws	  	 	86	 
	 7.09
	  	Books and Records	  	 	86	 
	 7.10
	  	Inspection Rights	  	 	87	 
	 7.11
	  	Use of Proceeds	  	 	87	 
	 7.12
	  	Additional Guarantors	  	 	87	 
	 7.13
	  	Pledged Assets	  	 	87	 
		
	 ARTICLE VIII NEGATIVE COVENANTS
	  	 	88	 
			
	 8.01
	  	Liens	  	 	88	 
	 8.02
	  	Investments	  	 	91	 
	 8.03
	  	Indebtedness	  	 	93	 
	 8.04
	  	Fundamental Changes	  	 	96	 
	 8.05
	  	Dispositions	  	 	97	 
	 8.06
	  	Restricted Payments	  	 	98	 
	 8.07
	  	Change in Nature of Business	  	 	98	 
	 8.08
	  	Transactions with Affiliates	  	 	98	 
	 8.09
	  	Burdensome Agreements	  	 	98	 
	 8.10
	  	Use of Proceeds	  	 	99	 
	 8.11
	  	Financial Covenants	  	 	99	 

  
 ii 

							
	 8.13
	  	Organization Documents; Fiscal Year; Legal Name, State of Formation and Form of Entity	  	 	100	 
	 8.14
	  	Ownership of Subsidiaries	  	 	100	 
	 8.15
	  	Sale Leasebacks	  	 	100	 
	 8.16
	  	Sanctions	  	 	100	 
	 8.17
	  	Permitted Securitization Transaction	  	 	101	 
	 8.18
	  	Anti-Corruption Laws	  	 	101	 
		
	 ARTICLE IX EVENTS OF DEFAULT AND REMEDIES
	  	 	101	 
			
	 9.01
	  	Events of Default	  	 	101	 
	 9.02
	  	Remedies Upon Event of Default	  	 	103	 
	 9.03
	  	Application of Funds	  	 	104	 
		
	 ARTICLE X ADMINISTRATIVE AGENT
	  	 	105	 
			
	 10.01
	  	Appointment and Authority	  	 	105	 
	 10.02
	  	Rights as a Lender	  	 	105	 
	 10.03
	  	Exculpatory Provisions	  	 	106	 
	 10.04
	  	Reliance by Administrative Agent	  	 	107	 
	 10.05
	  	Delegation of Duties	  	 	107	 
	 10.06
	  	Resignation of Administrative Agent	  	 	107	 
	 10.07
	  	Non-Reliance on Administrative Agent and Other Lenders	  	 	109	 
	 10.08
	  	No Other Duties; Etc.	  	 	109	 
	 10.09
	  	Administrative Agent May File Proofs of Claim	  	 	109	 
	 10.10
	  	Collateral and Guaranty Matters	  	 	110	 
	 10.11
	  	Secured Cash Management Agreements and Secured Hedge Agreements	  	 	110	 
		
	 ARTICLE XI MISCELLANEOUS
	  	 	111	 
			
	 11.01
	  	Amendments, Etc.	  	 	111	 
	 11.02
	  	Notices; Effectiveness; Electronic Communications	  	 	113	 
	 11.03
	  	No Waiver; Cumulative Remedies; Enforcement	  	 	115	 
	 11.04
	  	Expenses; Indemnity; Damage Waiver	  	 	116	 
	 11.05
	  	Payments Set Aside	  	 	118	 
	 11.06
	  	Successors and Assigns	  	 	118	 
	 11.07
	  	Treatment of Certain Information; Confidentiality	  	 	122	 
	 11.08
	  	Right of Setoff	  	 	123	 
	 11.09
	  	Interest Rate Limitation	  	 	124	 
	 11.10
	  	Counterparts; Integration; Effectiveness	  	 	124	 
	 11.11
	  	Survival of Representations and Warranties	  	 	124	 
	 11.12
	  	Severability	  	 	125	 
	 11.13
	  	Replacement of Lenders	  	 	125	 
	 11.14
	  	Governing Law; Jurisdiction; Etc.	  	 	126	 
	 11.15
	  	Waiver of Jury Trial	  	 	127	 
	 11.16
	  	No Advisory or Fiduciary Responsibility	  	 	127	 
	 11.17
	  	Electronic Execution of Assignments and Certain Other Documents	  	 	127	 
	 11.18
	  	Subordination of Intercompany Indebtedness	  	 	128	 
	 11.19
	  	USA PATRIOT Act Notice	  	 	128	 
	 11.20
	  	California Judicial Reference	  	 	128	 
	 11.21
	  	Appointment of Borrower	  	 	129	 
	 11.22
	  	Acknowledgement and Consent to Bail-In of EEA Financial Institutions	  	 	129	 
	 11.23
	  	Lender ERISA Representation	  	 	129	 

  
 iii 

 SCHEDULES 
  

			
	 2.01
	  	Commitments and Applicable Percentages
	 11.02
	  	Administrative Agent’s Office; Certain Addresses for Notices

 EXHIBITS 
  

			
	A	  	Form of Loan Notice
	B	  	Form of Swing Line Loan Notice
	C	  	Form of Note
	D	  	Form of Compliance Certificate
	E	  	Form of Joinder Agreement
	F-1	  	Form of Assignment and Assumption
	F-2	  	Form of Administrative Questionnaire
	G	  	Forms of U.S. Tax Compliance Certificates
	H	  	Form of Secured Party Designation Notice
	I	  	Form of Notice of Loan Prepayment

  

  
 iv 

 CREDIT AGREEMENT 

This CREDIT AGREEMENT is entered into as of November 27, 2013 among SYNNEX CORPORATION, a Delaware corporation (the
“Borrower”), the Guarantors (defined herein), the Lenders (defined herein), the L/C Issuers (defined herein), and BANK OF AMERICA, N.A., as Administrative Agent, Swing Line Lender and an L/C Issuer. 

The Borrower has requested that the Lenders provide credit facilities for the purposes set forth herein, and the Lenders are willing to do so
on the terms and conditions set forth herein. 
 In consideration of the mutual covenants and agreements herein contained, the parties
hereto covenant and agree as follows: 
 ARTICLE I 

DEFINITIONS AND ACCOUNTING TERMS 
 1.01
Defined Terms. 
 As used in this Agreement, the following terms shall have the meanings set forth below: 

“Acquisition” means, with respect to any Person, the acquisition by such Person, in a single transaction or in a series of
related transactions, of either (a) all or any substantial portion of the property of, or a line of business, division or operating group of, another Person or (b) at least a majority of the Voting Equity Interests of another Person, in
each case whether or not involving a merger or consolidation with such other Person. 
 “Additional Foreign Subsidiary
Debt” has the meaning specified in Section 8.03(o). 
 “Administrative Agent” means Bank
of America in its capacity as administrative agent under any of the Loan Documents, or any successor administrative agent. 

“Administrative Agent’s Office” means the Administrative Agent’s address and, as appropriate, account as set forth
on Schedule 11.02 or such other address or account as the Administrative Agent may from time to time notify the Borrower and the Lenders. 

“Administrative Questionnaire” means an Administrative Questionnaire in substantially the form of Exhibit F-2 or any other form approved by the Administrative Agent. 
 “Affiliate” means,
with respect to a specified Person, another Person that directly, or indirectly through one or more intermediaries, Controls or is Controlled by or is under common Control with the Person specified. 

“Aggregate Revolving Commitments” means the Revolving Commitments of all the Lenders. The amount of the Aggregate Revolving
Commitments in effect on the Sixth Amendment Effective Date is SIX HUNDRED MILLION DOLLARS ($600,000,000). 
 “Agreement”
means this Credit Agreement. 

  
 1 

 “Applicable Percentage” means with respect to any Lender at any time,
(a) with respect to such Lender’s Revolving Commitment at any time, the percentage (carried out to the ninth decimal place) of the Aggregate Revolving Commitments represented by such Lender’s Revolving Commitment at such time;
provided that if the commitment of each Lender to make Revolving Loans and the obligation of each L/C Issuer to make L/C Credit Extensions have been terminated pursuant to Section 9.02 or if the Aggregate Revolving
Commitments have expired, then the Applicable Percentage of each Lender shall be determined based on the Applicable Percentage of such Lender most recently in effect, giving effect to any subsequent assignments, (b) with respect to such
Lender’s Delay Draw Term Loan Commitment at any time, the percentage (carried out to the ninth decimal place) of the aggregate Delay Draw Term Loan Commitments represented by such Lender’s Delay Draw Term Loan Commitment at such time;
provided that if the commitment of each Lender to make the Delay Draw Term Loan has been terminated pursuant to Section 9.02 or if the Delay Draw Term Loan Commitments have expired, then the Applicable Percentage of each
Lender shall be determined based on the Applicable Percentage of such Lender most recently in effect, giving effect to any subsequent assignments and (c) with respect to such Lender’s portion of any outstanding Term Loan at any time, the
percentage (carried out to the ninth decimal place) of the outstanding principal amount of such Term Loan held by such Lender at such time. The initial Applicable Percentage of each Lender is set forth opposite the name of such Lender on Schedule
2.01 or in the Assignment and Assumption pursuant to which such Lender becomes a party hereto or in any documentation executed by such Lender pursuant to this Agreement. The Applicable Percentages shall be subject to adjustment as provided in
Section 2.15. 
 “Applicable Rate” means, except as otherwise provided in any Incremental
Amendment with respect to the applicable Loans and Commitments thereunder, the following percentages per annum, based upon the Consolidated Leverage Ratio as set forth in the most recent Compliance Certificate received by the Administrative Agent
pursuant to Section 7.02(b): 
  

															
	 Pricing

Tier
	  	Consolidated
Leverage Ratio	  	Eurodollar Rate
Loans	 	 	Base Rate
Loans	 	 	Commitment Fee
and Ticking Fee	 
	 1
	  	> 3.50:1.0	  	 	2.00	% 	 	 	1.00	% 	 	 	0.300	% 
	 2
	  	> 2.75:1.0 but
< 3.50:1.0	  	 	1.75	% 	 	 	0.75	% 	 	 	0.250	% 
	 3
	  	> 2.00:1.0 but
< 2.75:1.0	  	 	1.50	% 	 	 	0.50	% 	 	 	0.200	% 
	 4
	  	< 2.00:1.0	  	 	1.25	% 	 	 	0.25	% 	 	 	0.175	% 

 Any increase or decrease in the Applicable Rate resulting from a change in the Consolidated Leverage Ratio shall become
effective as of the first Business Day immediately following the date a Compliance Certificate is delivered pursuant to Section 7.02(b); provided, however, that if a Compliance Certificate is not delivered
when due in accordance with such Section, then, upon the request of the Required Lenders, Pricing Tier 1 shall apply as of the first Business Day after the date on which such Compliance Certificate was required to have been delivered and shall
remain in effect until the first Business Day immediately following the date on which such Compliance Certificate is delivered in accordance with Section 7.02(b) whereupon the Applicable Rate shall be adjusted based upon
the calculation of the Consolidated Leverage Ratio contained in such Compliance Certificate. The Applicable Rate in effect from the Sixth Amendment Effective Date until the first Business Day immediately following the date a Compliance Certificate
is delivered pursuant to Section 7.02(b) for the fiscal quarter ending November 30, 2017 shall be determined based upon Pricing Tier 2. Notwithstanding anything to the contrary contained in this definition, the
determination of the Applicable Rate for any period shall be subject to the provisions of Section 2.10(b). 

“Approved Fund” means any Fund that is administered or managed by (a) a Lender, (b) an Affiliate of a Lender or
(c) an entity or an Affiliate of an entity that administers or manages a Lender. 

  
 2 

 “Arrangers” means MLPFS, HSBC Bank USA, National Association, The Bank of
Nova Scotia and MUFG Bank, Ltd. f/k/a The Bank of Tokyo-Mitsubishi UFJ, Ltd. in their capacities as joint lead arrangers and joint bookrunners. 

“Assignment and Assumption” means an assignment and assumption entered into by a Lender and an Eligible Assignee (with the
consent of any party whose consent is required by Section 11.06(b)), and accepted by the Administrative Agent, in substantially the form of Exhibit F-1 or any other form
(including electronic documentation generated by MarkitClear or other electronic platform) approved by the Administrative Agent. 

“Attributable Indebtedness” means, with respect to any Person on any date, (a) in respect of any capital lease, the
capitalized amount thereof that would appear on a balance sheet of such Person prepared as of such date in accordance with GAAP, (b) in respect of any Synthetic Lease Obligation, the capitalized amount of the remaining lease payments under the
relevant lease that would appear on a balance sheet of such Person prepared as of such date in accordance with GAAP if such lease were accounted for as a capital lease, (c) in respect of any Securitization Transaction, the outstanding principal
amount of such financing determined in accordance with GAAP and (d) in respect of any Sale and Leaseback Transaction, the present value (discounted in accordance with GAAP at the debt rate implied in the applicable lease) of the obligations of
the lessee for rental payments during the term of such lease. 
 “Audited Financial Statements” means the audited
consolidated balance sheet of the Borrower and its Subsidiaries for the fiscal year ended November 30, 2016, and the related consolidated statements of income or operations, stockholders’ equity and cash flows of the Borrower and its
Subsidiaries for such fiscal year, including the notes thereto. 
 “Availability Period” means (a) with respect to the
Revolving Commitments, the period from and including the Sixth Amendment Effective Date to the earliest of (i) the Maturity Date, (ii) the date of termination of the Aggregate Revolving Commitments pursuant to
Section 2.06, and (iii) the date of termination of the commitment of each Lender to make Loans and of the obligation of the L/C Issuer to make L/C Credit Extensions pursuant to Section 9.02
and (b) with respect to the Delay Draw Term Loan Commitments, the period from the Sixth Amendment Effective Date to the earliest of (i) March 1, 2018, (ii) the date of termination of the Delay Draw Term Loan Commitments pursuant to
Section 2.06, and (iii) the date of termination of the commitment of each Lender to make the Delay Draw Term Loan pursuant to Section 9.02. 

“Bail-In Action” means the exercise of any Write-Down and Conversion Powers by the
applicable EEA Resolution Authority in respect of any liability of an EEA Financial Institution. 

“Bail-In Legislation” means, with respect to any EEA Member Country implementing
Article 55 of Directive 2014/59/EU of the European Parliament and of the Council of the European Union, the implementing law for such EEA Member Country from time to time which is described in the EU Bail-In
Legislation Schedule. 
 “Bank of America” means Bank of America, N.A. and its successors. 

“Base Rate” means for any day a fluctuating rate per annum equal to the highest of (a) the Federal Funds Rate plus 1/2
of 1.0%, (b) the rate of interest in effect for such day as publicly announced from time to time by Bank of America as its “prime rate” and (c) the Eurodollar Rate plus 1.0%. The “prime rate” is a rate set by Bank of
America based upon various factors including Bank of America’s costs and desired return, general economic conditions and other factors, and is used as a reference point for pricing some loans, which may be priced at, above, or below such
announced rate. Any change in such prime rate announced by Bank of America shall take effect at the opening of business on the day specified in the public announcement of such change. 

  
 3 

 “Base Rate Loan” means a Loan that bears interest based on the Base Rate.

 “Borrower” has the meaning specified in the introductory paragraph hereto. 

“Borrower Materials” has the meaning specified in Section 7.02. 

“Borrowing” means a borrowing consisting of simultaneous Loans of the same Type and, in the case of Eurodollar Rate Loans,
having the same Interest Period made by each of the applicable Lenders pursuant to Section 2.01. 

“Business Day” means any day other than a Saturday, Sunday or other day on which commercial banks are authorized to close
under the Laws of, or are in fact closed in, the state where the Administrative Agent’s Office is located and, if such day relates to any Eurodollar Rate Loan, means any such day that is also a London Banking Day. 

“Cash Collateralize” means to pledge and deposit with or deliver to the Administrative Agent, for the benefit of one or more
of the L/C Issuers or the Lenders, as collateral for the L/C Obligations or obligations of the Lenders to fund participations in respect of L/C Obligations, cash or deposit account balances or, if the Administrative Agent and the applicable L/C
Issuer shall agree in their sole discretion, other credit support, in each case pursuant to documentation in form and substance satisfactory to the Administrative Agent and such L/C Issuer. “Cash Collateral” shall have a meaning
correlative to the foregoing and shall include the proceeds of such cash collateral and other credit support. 
 “Cash
Equivalents” means, as at any date, (1) with respect to the Borrower or any of its Subsidiaries: (a) securities issued or directly and fully guaranteed or insured by the United States or any agency or instrumentality thereof
(provided that the full faith and credit of the United States is pledged in support thereof) having maturities of not more than twelve months from the date of acquisition, (b) Dollar denominated time deposits and certificates of deposit of
(i) any Lender, (ii) any domestic commercial bank of recognized standing having capital and surplus in excess of $500,000,000 or (iii) any bank whose short-term commercial paper rating from
S&P is at least A-1 or the equivalent thereof or from Moody’s is at least P-1 or the equivalent thereof (any such bank being an “Approved
Bank”), in each case with maturities of not more than 270 days from the date of acquisition, (c) commercial paper and variable or fixed rate notes issued by any Approved Bank (or by the parent company thereof) or any variable rate
notes issued by, or guaranteed by, any domestic corporation rated A-1 (or the equivalent thereof) or better by S&P or P-1 (or the equivalent thereof) or better by
Moody’s and maturing within six months of the date of acquisition, (d) repurchase agreements entered into by any Person with a bank or trust company (including any Lender) or recognized securities dealer having capital and surplus in
excess of $500,000,000 for direct obligations issued by or fully guaranteed by the United States in which such Person shall have a perfected first priority security interest (subject to no other Liens) and having, on the date of purchase thereof, a
fair market value of at least 100% of the amount of the repurchase obligations and (e) investments, classified in accordance with GAAP as current assets, in money market investment programs registered under the Investment Company Act of 1940
which are administered by reputable financial institutions having capital of at least $500,000,000 and the portfolios of which are limited to Investments of the character described in the foregoing subdivisions (a) through (d) and (2) with
respect to any Foreign Subsidiary: (a) investments of the type and maturity described in clause (1) above of foreign commercial banks, which investments or commercial banks (or the parents of such commercial banks) have the ratings
described in such clauses or reasonably equivalent ratings from comparable foreign rating agencies (if available) and (b) other short-term investments utilized by Foreign Subsidiaries in accordance with normal investment practices for cash
management of comparable tenure and credit quality to those described in clause (1) above or other high quality short term investments, in each case, customarily utilized in countries in which such Foreign Subsidiary operates for short term
cash management purposes. 

  
 4 

 “Cash Management Agreement” means any agreement that is not prohibited by
the terms hereof to provide treasury or cash management services, including deposit accounts, overnight draft, credit cards, debit cards, p-cards (including purchasing cards and commercial cards), funds
transfer, automated clearinghouse, zero balance accounts, returned check concentration, controlled disbursement, lockbox, account reconciliation and reporting and trade finance services and other cash management services. 

“Cash Management Bank” means any Person in its capacity as a party to a Cash Management Agreement with the Borrower or any
Subsidiary provided that (a) at the time such Person enters into such Cash Management Agreement, such Person is a Lender or an Affiliate of a Lender or (b) such Cash Management Agreement exists on the Closing Date or at the time an entity
becomes a Subsidiary of the Borrower, and such Person is a Lender or an Affiliate of a Lender on the Closing Date or at the time such entity becomes a Subsidiary of the Borrower. 

“Change in Law” means the occurrence, after the Closing Date, of any of the following: (a) the adoption or taking effect
of any Law, (b) any change in any Law or in the administration, interpretation, implementation or application thereof by any Governmental Authority or (c) the making or issuance of any request, rule, guideline or directive (whether or not
having the force of Law) by any Governmental Authority; provided that notwithstanding anything herein to the contrary, (i) the Dodd Frank Wall Street Reform and Consumer Protection Act and all requests, rules, guidelines or directives
thereunder or issued in connection therewith and (ii) all requests, rules, guidelines or directives promulgated by the Bank for International Settlements, the Basel Committee on Banking Supervision (or any successor or similar authority) or the
United States or foreign regulatory authorities, in each case pursuant to Basel III, shall in each case be deemed to be a “Change in Law”, regardless of the date enacted, adopted, implemented or issued. 

“Change of Control” means an event or series of events by which any “person” or “group” (as such terms
are used in Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, but excluding any employee benefit plan of such person or its subsidiaries, and any person or entity acting in its capacity as trustee, agent or other fiduciary or
administrator of any such plan) becomes the “beneficial owner” (as defined in Rules 13d-3 and 13d-5 under the Securities Exchange Act of 1934, except that a
person or group shall be deemed to have “beneficial ownership” of all Equity Interests that such person or group has the right to acquire, whether such right is exercisable immediately or only after the passage of time (such right, an
“option right”)), directly or indirectly, of Voting Equity Interests of the Borrower representing forty percent (40%) or more of the combined voting power of all Voting Equity Interests of the Borrower on a fully diluted basis (and taking
into account all such securities that such person or group has the right to acquire pursuant to any option right). 

“Class” (a) when used with respect to any Lender, refers to whether such Lender has a Loan or Commitment with respect to a
particular Class of Loans or Commitments, (b) when used with respect to Commitments, refers to whether such Commitments are Revolving Commitments, Term A Loan Commitments, Delay Draw Term Loan Commitments or Incremental Term Loan
Commitments and (c) when used with respect to Loans or a Borrowing, refers to whether such Loans, or the Loans comprising such Borrowing, are Revolving Loans, Term A Loans, Delay Draw Term Loans or Incremental Term Loans. Commitments (and the
Loans made pursuant to such Commitments) that have different terms and conditions shall be construed to be in different Classes. Commitments (and the Loans made pursuant to such Commitments) that have the same terms and conditions shall be construed
to be in the same Class (unless otherwise agreed by the Borrower and the Administrative Agent). There shall be no more than one Class of revolving loan facilities under this Agreement. 

  
 5 

 “Closing Date” means November 27, 2013. 

“Collateral” means a collective reference to all property, other than Excluded Property, with respect to which Liens in favor
of the Administrative Agent, for the benefit of itself and the other holders of the Obligations, are purported to be granted pursuant to and in accordance with the terms of the Collateral Documents. 

“Collateral Documents” means a collective reference to the Security Agreement and other security documents as may be executed
and delivered by any Loan Party pursuant to the terms of Section 7.13 or any of the Loan Documents. 

“Commitment” means, as the context requires, a Revolving Commitment, a Term A Loan Commitment, a Delay Draw Term Loan
Commitment and/or an Incremental Term Loan Commitment. 
 “Commitment Fee” has the meaning specified in
Section 2.09(a). 
 “Commodity Exchange Act” means the Commodity Exchange Act (7 U.S.C.
Section 1 et seq.). 
 “Compliance Certificate” means a certificate substantially in the form of Exhibit
D. 
 “Connection Income Taxes” means Other Connection Taxes that are imposed on or measured by net income (however
denominated) or that are franchise Taxes or branch profits Taxes. 
 “Consolidated EBITDA” means, for any period, for the
Borrower and its Subsidiaries on a consolidated basis, an amount equal to Consolidated Net Income for such period plus (a) the following to the extent deducted in calculating such Consolidated Net Income: (i) Consolidated Interest
Charges for such period, (ii) the provision for federal, state, local and foreign income taxes payable for such period, (iii) depreciation and amortization expense for such period, (iv) non-cash
stock based compensation expense, (v) all other non-cash charges, non-cash expenses and non-cash losses in such period but
only to the extent that, as of the date of determination, the Borrower does not reasonably anticipate that cash payments will be made or be required to be made with respect thereto in any future period and (vi) fees and expenses and non-recurring charges, including severance and restructuring charges, and closing or consolidation expenses relating to businesses or locations thereof, incurred in connection with Permitted Acquisitions (including
the Target Acquisition and the Convergys Acquisition), provided that the aggregate amount of fees and expenses and non-recurring charges added pursuant to this clause (vi) shall not exceed 15% of
Consolidated EBITDA (calculated without giving effect to this clause (vi)) for such period; minus (b) the following to the extent included in calculating such Consolidated Net Income: non-cash
gains for such period. 
 “Consolidated First Lien Leverage Ratio” means, as of any date of determination, the ratio of
(a) Consolidated First Lien Indebtedness as of such date to (b) Consolidated EBITDA for the period of the four fiscal quarters most recently ended. 

“Consolidated First Lien Indebtedness” means, as of any date of determination, the then outstanding principal amount of
Indebtedness for third party borrowed money of the Borrower and its Subsidiaries on a consolidated basis that is secured by a Lien on the properties or assets of the Borrower and/or one of more of its Subsidiaries (other than (i) any such
Indebtedness secured by a Lien that is subordinated or ranks junior to the Liens securing the Obligations and (ii) any Indebtedness under the 

  
 6 

 
Permitted Securitization Transaction or any other Securitization Transaction permitted under this Agreement), it being understood that Consolidated First Lien Indebtedness shall not include
Indebtedness in respect of (x) letters of credit, except to the extent of unreimbursed amounts thereunder; provided that any unreimbursed amount shall not constitute Consolidated First Lien Indebtedness until 5 Business Days after such amount
is drawn, (y) obligations under Swap Contracts and (z) other contingent obligations. 
 “Consolidated Funded
Indebtedness” means, as of any date of determination, the then outstanding principal amount of Funded Indebtedness of the Borrower and its Subsidiaries on a consolidated basis. 

“Consolidated Interest Charges” means, for any period, for the Borrower and its Subsidiaries on a consolidated basis, the sum
of (a) all interest, premium payments, debt discount, fees, charges and related expenses in connection with borrowed money (including capitalized interest) or in connection with the deferred purchase price of assets, in each case to the extent
treated as interest in accordance with GAAP, plus (b) the portion of rent expense with respect to such period under capital leases that is treated as interest in accordance with GAAP plus (c) the implied interest component of
Synthetic Lease Obligations with respect to such period. 
 “Consolidated Interest Coverage Ratio” means, as of any date of
determination, the ratio of (a) Consolidated EBITDA for the period of the four fiscal quarters most recently ended to (b) the Consolidated Interest Charges for the period of the four fiscal quarters most recently ended. 

“Consolidated Leverage Ratio” means, as of any date of determination, the ratio of (a) Consolidated Funded Indebtedness
as of such date to (b) Consolidated EBITDA for the period of the four fiscal quarters most recently ended. 

“Consolidated Net Income” means, for any period, for the Borrower and its Subsidiaries on a consolidated basis, net income
for such period; provided that Consolidated Net Income shall exclude (a) extraordinary items for such period in accordance with GAAP, (b) the net income of any Subsidiary during such period to the extent that the declaration or
payment of dividends or similar distributions by such Subsidiary of such income is not permitted by operation of the terms of its Organization Documents or Law applicable to such Subsidiary during such period, except that the Borrower’s equity
in any net loss of any such Subsidiary for such period shall be included in determining Consolidated Net Income and (c) any income (or loss) for such period of any Person if such Person is not a Subsidiary, except to the extent that such income
(or loss) for such period would be included in Consolidated Net Income of the Borrower and its Subsidiaries when calculating Consolidated Net Income in accordance with GAAP. 

“Consolidated Tangible Assets” means, as of any date of determination, for the Borrower and its Subsidiaries on a
consolidated basis, the tangible assets of the Borrower and its Subsidiaries. 
 “Contractual Obligation” means, as to any
Person, any provision of any security issued by such Person or of any agreement, instrument or other undertaking to which such Person is a party or by which it or any of its property is bound. 

“Control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management or
policies of a Person, whether through the ability to exercise voting power, by contract or otherwise. “Controlling” and “Controlled” have meanings correlative thereto. Without limiting the generality of the
foregoing, a Person shall be deemed to be Controlled by another Person if such other Person possesses, directly or indirectly, power to vote 5% or more of the securities having ordinary voting power for the election of directors, managing general
partners or the equivalent. 
 “Convergys” means Convergys Corporation, an Ohio corporation. 

  
 7 

 “Convergys Acquisition” means the Acquisition of Convergys by the Borrower,
indirectly through one or more of its Wholly Owned Subsidiaries pursuant to the terms of the Convergys Acquisition Agreement. 

“Convergys Acquisition Agreement” means the Agreement and Plan of Merger, dated as of June 28, 2018, among the Borrower,
Delta Merger Sub I, Inc., a newly formed Delaware corporation and a Wholly Owned Subsidiary of the Borrower, Delta Merger Sub II, LLC, a newly formed Delaware limited liability company and a Wholly Owned Subsidiary of the Borrower, and Convergys,
including all schedules and exhibits thereto, as amended, restated or otherwise modified from time to time. 
 “Convergys Closing
Date” means the date of the consummation of the Convergys Acquisition pursuant to the terms of the Convergys Acquisition Agreement. 

“Convergys Convertible Debentures” means the 5.75% Junior Subordinated Convertible Debentures due 2029 issued by Convergys
pursuant to the Indenture, dated as of October 13, 2009, between Convergys, as issuer, and U.S. Bank National Association, as trustee, as amended, restated or otherwise modified from time to time, which are outstanding as of the Convergys
Closing Date. 
 “Convergys Receivables Purchase Facility Agreement” means the Receivables Purchase Agreement, dated as of
June 30, 2009, among Convergys Funding Inc., as seller, Convergys, as servicer, MUFG Bank, Ltd. f/k/a The Bank of Tokyo-Mitsubishi UFJ, Ltd., as purchaser, Gotham Funding Corporation, as conduit, Wells Fargo Bank, N.A., as successor to Wachovia
Bank, National Association, as purchaser, and Wells Fargo Bank, N.A., as administrative agent, as amended, restated or otherwise modified from time to time. 

“Cost Investment” means an Investment by the Borrower or any of its Subsidiaries in the Equity Interests of a Person;
provided that after giving effect to all such Investments in such Person, the Borrower and its Subsidiaries shall not beneficially own, directly or indirectly, more than 20% of the Voting Equity Interests of such Person. 

“Credit Extension” means each of the following: (a) a Borrowing and (b) an L/C Credit Extension. 

“Debt Issuance” means the issuance by a Loan Party of any Indebtedness other than Indebtedness permitted under
Section 8.03. 
 “Debtor Relief Laws” means the Bankruptcy Code of the United States, and all
other liquidation, conservatorship, bankruptcy, assignment for the benefit of creditors, moratorium, rearrangement, receivership, insolvency, reorganization, or similar debtor relief Laws of the United States or other applicable jurisdictions from
time to time in effect. 
 “Default” means any event or condition that constitutes an Event of Default or that, with the
giving of any notice, the passage of time, or both, would be an Event of Default. 
 “Default Rate” means (a) when
used with respect to Obligations other than Letter of Credit Fees, an interest rate equal to (i) the Base Rate plus (ii) the Applicable Rate, if any, applicable to Base Rate Loans plus (iii) 2% per annum; provided,
however, that with respect to a Eurodollar Rate Loan, the Default Rate shall be an interest rate equal to the interest rate (including any Applicable Rate) otherwise applicable to such Loan plus 2% per annum and (b) when used with
respect to Letter of Credit Fees, a rate equal to the Applicable Rate for Revolving Loans that are Eurodollar Rate Loans plus 2% per annum. 

  
 8 

 “Defaulting Lender” means, subject to Section 2.15(d), any
Lender that (a) has failed to (i) fund all or any portion of its Loans within two Business Days of the date such Loans were required to be funded hereunder unless such Lender notifies the Administrative Agent and the Borrower in writing
that such failure is the result of such Lender’s determination that one or more conditions precedent to funding (each of which conditions precedent, together with any applicable default, shall be specifically identified in such writing) has not
been satisfied, or (ii) pay to the Administrative Agent, any L/C Issuer, the Swing Line Lender or any other Lender any other amount required to be paid by it hereunder (including in respect of its participation in Letters of Credit or Swing
Line Loans) within two Business Days of the date when due, (b) has notified the Borrower, the Administrative Agent, any L/C Issuer or the Swing Line Lender in writing that it does not intend to comply with its funding obligations hereunder, or
has made a public statement to that effect (unless such writing or public statement relates to such Lender’s obligation to fund a Loan hereunder and states that such position is based on such Lender’s determination that a condition
precedent to funding (which condition precedent, together with any applicable default, shall be specifically identified in such writing or public statement) cannot be satisfied), (c) has failed, within three Business Days after written request by
the Administrative Agent or the Borrower, to confirm in writing to the Administrative Agent and the Borrower that it will comply with its prospective funding obligations hereunder (provided that such Lender shall cease to be a Defaulting
Lender pursuant to this clause (c) upon receipt of such written confirmation by the Administrative Agent and the Borrower), or (d) has, or has a direct or indirect parent company that has, (i) become the subject of a proceeding under
any Debtor Relief Law, (ii) had appointed for it a receiver, custodian, conservator, trustee, administrator, assignee for the benefit of creditors or similar Person charged with reorganization or liquidation of its business or assets, including
the Federal Deposit Insurance Corporation or any other state or federal regulatory authority acting in such a capacity or (iii) become the subject of a Bail-In Action; provided that a Lender shall
not be a Defaulting Lender solely by virtue of the ownership or acquisition of any Equity Interest in that Lender or any direct or indirect parent company thereof by a Governmental Authority so long as such ownership interest does not result in or
provide such Lender with immunity from the jurisdiction of courts within the United States or from the enforcement of judgments or writs of attachment on its assets or permit such Lender (or such Governmental Authority) to reject, repudiate, disavow
or disaffirm any contracts or agreements made with such Lender. Any determination by the Administrative Agent that a Lender is a Defaulting Lender under any one or more of clauses (a) through (d) above, and of the effective date of such status,
shall be conclusive and binding absent manifest error, and such Lender shall be deemed to be a Defaulting Lender (subject to Section 2.15(d)) as of the date established therefor by the Administrative Agent in a written
notice of such determination, which shall be delivered by the Administrative Agent to the Borrower, each L/C Issuer, the Swing Line Lender and each other Lender promptly following such determination. 

“Delay Draw Term Loan” has the meaning specified in Section 2.01(c). 

“Delay Draw Term Loan Commitment” means, as to each Lender, its obligation to make its portion of the Delay Draw Term Loan to
the Borrower pursuant to Section 2.01(c), in the principal amount set forth opposite such Lender’s name on Schedule 2.01. The aggregate principal amount of the Delay Draw Term Loan Commitments of all of the
Lenders as in effect on the Sixth Amendment Effective Date is FIVE HUNDRED MILLION DOLLARS ($500,000,000). 
 “Designated
Jurisdiction” means any country or territory to the extent that such country or territory itself is the subject of any comprehensive embargo or country-wide Sanction. 

“Disclosure Letter” means the disclosure letter, dated as of the Closing Date, delivered by the Borrower to the
Administrative Agent for the benefit of the Lenders, as supplemented on the Sixth Amendment Effective Date, as amended or otherwise modified from time to time. 

  
 9 

 “Disposition” or “Dispose” means the sale, transfer,
license, lease or other disposition of any property by the Borrower or any Subsidiary, including any Sale and Leaseback Transaction and any sale, assignment, transfer or other disposal, with or without recourse, of any notes or accounts receivable
or any rights and claims associated therewith, but excluding (a) the disposition of inventory in the ordinary course of business; (b) the disposition of machinery and equipment no longer used or useful in the conduct of business of the
Borrower and its Subsidiaries in the ordinary course of business; (c) the disposition of property (including any Collateral) to the Borrower or any Subsidiary; provided, that if the transferor of such property is a Loan Party then the
transferee thereof must be a Loan Party; (d) the disposition of accounts receivable in connection with the collection or compromise thereof; (e) licenses, sublicenses, leases or subleases granted to others not interfering in any material
respect with the business of the Borrower and its Subsidiaries; (f) the sale or disposition of Cash Equivalents for fair market value; (g) any Recovery Event; (h) any sale, transfer or other disposition of Securitization Related
Property by the Borrower or any Subsidiary pursuant to the Permitted Securitization Transaction; (i) the sale by the Borrower of any securities and other Investments held from time to time in securities accounts maintained in connection with
deferred compensation arrangements pursuant to Section 8.02(c), provided that the proceeds of such sale are paid to the beneficiary thereof or designee of such beneficiary or maintained in such securities accounts and
reinvested in accordance with the terms of such deferred compensation arrangements; (j) the sale, transfer or other disposition of any Cost Investment; (k) the disposition of Equity Interests of the Borrower; and (l) any sale,
transfer or other disposition of Receivables and Related Assets by the Borrower or any Subsidiary pursuant to a Permitted Supplier Finance Program. 

“Dollar” and “$” mean lawful money of the United States. 

“Domestic Subsidiary” means any Subsidiary that is organized under the Laws of any state of the United States or the District
of Columbia. 
 “EEA Financial Institution” means (a) any credit institution or investment firm established in any EEA
Member Country which is subject to the supervision of an EEA Resolution Authority, (b) any entity established in an EEA Member Country which is a parent of an institution described in clause (a) of this definition, or (c) any
financial institution established in an EEA Member Country which is a Subsidiary of an institution described in clauses (a) or (b) of this definition and is subject to consolidated supervision with its parent. 

“EEA Member Country” means any of the member states of the European Union, Iceland, Liechtenstein, and Norway. 

“EEA Resolution Authority” means any public administrative authority or any person entrusted with public administrative
authority of any EEA Member Country (including any delegee) having responsibility for the resolution of any EEA Financial Institution. 

“Eligible Assignee” means any Person that meets the requirements to be an assignee under Sections 11.06(b)(iii) and
(v) (subject to such consents, if any, as may be required under Section 11.06(b)(iii)). 

“Environmental Laws” means any and all federal, state, local and foreign statutes, laws, regulations, ordinances, rules,
judgments, orders, decrees, permits, concessions, grants, franchises, licenses, agreements or governmental restrictions relating to pollution and the protection of the environment or the release of any materials into the environment, including those
related to hazardous substances or wastes, air emissions and discharges to waste or public systems. 

  
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 “Environmental Liability” means any liability, contingent or otherwise
(including any liability for damages, costs of environmental remediation, fines, penalties or indemnities), of the Borrower or any Subsidiary directly or indirectly resulting from or based upon (a) violation of any Environmental Law,
(b) the generation, use, handling, transportation, storage, treatment or disposal of any Hazardous Materials, (c) exposure to any Hazardous Materials, (d) the release or threatened release of any Hazardous Materials into the
environment or (e) any contract, agreement or other consensual arrangement pursuant to which liability is assumed or imposed with respect to any of the foregoing. 

“Equity Interests” means, with respect to any Person, all of the shares of capital stock of (or other ownership or profit
interests in) such Person, all of the warrants, options or other rights for the purchase or acquisition from such Person of shares of capital stock of (or other ownership or profit interests in) such Person, all of the securities convertible into or
exchangeable for shares of capital stock of (or other ownership or profit interests in) such Person or warrants, rights or options for the purchase or acquisition from such Person of such shares (or such other interests), and all of the other
ownership or profit interests in such Person (including partnership, member or trust interests therein), whether voting or nonvoting, and whether or not such shares, warrants, options, rights or other interests are outstanding on any date of
determination. 
 “ERISA” means the Employee Retirement Income Security Act of 1974. 

“ERISA Affiliate” means any trade or business (whether or not incorporated) under common control with a Loan Party within the
meaning of Section 414(b) or (c) of the Internal Revenue Code (and Sections 414(m) and (o) of the Internal Revenue Code for purposes of provisions relating to Section 412 of the Internal Revenue Code). 

“ERISA Event” means (a) a Reportable Event with respect to a Pension Plan; (b) the withdrawal of a Loan Party or
any ERISA Affiliate from a Pension Plan subject to Section 4063 of ERISA during a plan year in which such entity was a “substantial employer” (as defined in Section 4001(a)(2) of ERISA) or a cessation of operations that is
treated as such a withdrawal under Section 4062(e) of ERISA; (c) a complete or partial withdrawal by a Loan Party or any ERISA Affiliate from a Multiemployer Plan or notification that a Multiemployer Plan is in reorganization; (d) the
filing of a notice of intent to terminate, or the treatment of a Pension Plan amendment as a termination under Section 4041(c) or 4041A of ERISA; (e) the institution by the PBGC of proceedings to terminate a Pension Plan; (f) any
event or condition which constitutes grounds under Section 4042 of ERISA for the termination of, or the appointment of a trustee to administer, any Pension Plan; (g) the determination that any Pension Plan is considered an at-risk plan or a plan in endangered or critical status within the meaning of Sections 430, 431 and 432 of the Internal Revenue Code or Sections 303, 304 and 305 of ERISA; or (h) the imposition of any liability
under Title IV of ERISA, other than for PBGC premiums due but not delinquent under Section 4007 of ERISA, upon any Loan Party or any ERISA Affiliate. 

“EU Bail-In Legislation Schedule” means the EU
Bail-In Legislation Schedule published by the Loan Market Association (or any successor person), as in effect from time to time. 

“Eurodollar Base Rate” means: 

(a) for any Interest Period with respect to a Eurodollar Rate Loan, the rate per annum equal to the London Interbank Offered
Rate (“LIBOR”) or a comparable or successor rate, which rate is approved by the Administrative Agent, as published on the applicable Bloomberg screen page (or such other commercially available source providing such quotations as may
be designated by the Administrative Agent from time to time) (in such case, the “LIBOR Rate”) at approximately 11:00 a.m., London time, two (2) Business Days prior to the commencement of such Interest Period, for Dollar
deposits (for delivery on the first day of such Interest Period) with a term equivalent to such Interest Period; and 

  
 11 

 (b) for any interest calculation with respect to a Base Rate Loan on any
date, the rate per annum equal to the LIBOR Rate at approximately 11:00 a.m., London time, determined two Business Days prior to such date for Dollar deposits with a term of one month commencing that day; 

provided that (i) to the extent a comparable or successor rate is approved by the Administrative Agent in connection herewith, the
approved rate shall be applied in a manner consistent with market practice; provided, further that to the extent such market practice is not administratively feasible for the Administrative Agent, such approved rate shall be applied in a manner as
otherwise reasonably determined by the Administrative Agent and (ii) if the Eurodollar Rate shall be less than zero, such rate shall be deemed zero for purposes of this Agreement. 

“Eurodollar Rate” means (a) for any Interest Period with respect to any Eurodollar Rate Loan, a rate per annum
determined by the Administrative Agent to be equal to the quotient obtained by dividing (i) the Eurodollar Base Rate for such Eurodollar Rate Loan for such Interest Period by (ii) one minus the Eurodollar Reserve Percentage for such
Eurodollar Rate Loan for such Interest Period and (b) for any day with respect to any Base Rate Loan bearing interest at a rate based on the Eurodollar Rate, a rate per annum determined by the Administrative Agent to be equal to the quotient
obtained by dividing (i) the Eurodollar Base Rate for such Base Rate Loan for such day by (ii) one minus the Eurodollar Reserve Percentage for such Base Rate Loan for such day. 

“Eurodollar Rate Loan” means a Loan that bears interest at a rate based on clause (a) of the definition of
“Eurodollar Rate”. 
 “Eurodollar Reserve Percentage” means, for any day, the reserve percentage (expressed as a
decimal, carried out to five decimal places) in effect on such day, whether or not applicable to any Lender, under regulations issued from time to time by the FRB for determining the maximum reserve requirement (including any emergency, supplemental
or other marginal reserve requirement) with respect to Eurocurrency funding (currently referred to as “Eurocurrency liabilities”). The Eurodollar Rate for each outstanding Eurodollar Rate Loan and for each outstanding Base Rate Loan
bearing interest at a rate based on the Eurodollar Rate shall be adjusted automatically as of the effective date of any change in the Eurodollar Reserve Percentage. 

“Event of Default” has the meaning specified in Section 9.01. 

“Excluded Property” means, with respect to any Loan Party, (a) any owned or leased real property, (b) unless
requested by the Administrative Agent or the Required Lenders, any IP Rights for which a perfected Lien thereon is not effected either by filing of a Uniform Commercial Code financing statement or by appropriate evidence of such Lien being filed in
either the United States Copyright Office or the United States Patent and Trademark Office, (c) unless requested by the Administrative Agent or the Required Lenders, any personal property (other than personal property described in clause
(b) above) for which the attachment or perfection of a Lien thereon is not governed by the Uniform Commercial Code, (d) the Equity Interests of any Foreign Subsidiary to the extent not required to be pledged to secure the Obligations
pursuant to Section 7.13(a), (e) any property which, subject to the terms of Section 8.09, is subject to a Lien of the type described in Section 8.01(i) pursuant to documents which prohibit such Loan Party from granting any other
Liens in such property, (f) at any time the Permitted Securitization Transaction is outstanding, any Securitization Related Property that is subject to the Permitted Securitization Transaction, (g) any lease, license, contract or other
agreement of a Loan Party if the grant 

  
 12 

 
of a security interest in such lease, license, contract or other agreement in the manner contemplated by the Loan Documents is prohibited under the terms of such lease, license, contract or other
agreement or under applicable Law or would result in default thereunder, the termination thereof or give the other parties thereto the right to terminate, accelerate or otherwise alter such Loan Party’s rights, titles and interests thereunder
(including upon the giving of notice or the lapse of time or both), other than to the extent (x) such prohibition or limitation is rendered ineffective pursuant to the Uniform Commercial Code or other applicable Law or principles of equity or
(y) such prohibition or limitation or the requirement for any consent contained in such lease, license, contract or other agreement or applicable Law is eliminated or terminated to the extent sufficient to permit any such item to become
Collateral or such consent has been granted or waived or the requirement for such consent has been terminated, (h) government licenses, state or local franchises, charters and authorizations and any other property and assets to the extent that
the Administrative Agent may not validly possess a security interest therein under, or such security interest is restricted by, applicable Laws (including, without limitation, rules and regulations of any Governmental Authority or agency) or the
pledge or creation of a security interest in which would require governmental consent, approval, license or authorization, other than to the extent such prohibition or limitation is rendered ineffective under the Uniform Commercial Code or other
applicable Law notwithstanding such prohibition (but excluding proceeds of any such governmental licenses), (i) particular assets if and for so long as, if, in each case, as determined by the Administrative Agent in its sole discretion, the cost of
creating or perfecting such pledges or security interests in such assets exceeds the practical benefits to be obtained by the Lenders therefrom, (j) deposit, securities and commodities accounts having a monthly average balance of less than
$100,000 individually, and less than $1,000,000 in the aggregate, (k) any intent-to-use trademark application prior to the filing of a “Statement of Use”
or “Amendment to Allege Use” with respect thereto, to the extent, if any, that, and solely during the period, if any, in which the grant of a security interest therein would impair the validity or enforceability of such intent-to-use trademark application under applicable federal law, (l) assets of and Equity Interests in any Person (other than a wholly-owned Subsidiary) to the extent
not permitted by the terms of such Person’s Organization Documents, (m) the Equity Interests of any Foreign Subsidiary to the extent (i) such Equity Interests are pledged as collateral to secure the Indebtedness of a Foreign
Subsidiary, (ii) such Indebtedness is permitted under Section 8.03 and (iii) such Lien is a Permitted Lien, (n) any Investments maintained by the Borrower pursuant to the Borrower’s unqualified deferred compensation
arrangements permitted under Section 8.02(c), (o) margin stock (within the meaning of Regulation U of the FRB), (p) deposit account number 1291841933 (the “Excluded Account”), (q) any Receivables and Related Assets subject to a
Permitted Supplier Finance Program, and (r) Equity Interests in the Westcon-Datatec Entities (to the extent owned by any Loan Party). Notwithstanding the foregoing, in no event shall any asset or property of a Loan Party that is pledged by such
Loan Party as collateral to secure the obligations of any Loan Party under any Priority Debt constitute “Excluded Property” unless consented to by Required Lenders. 

“Excluded Swap Obligation” means, with respect to any Guarantor, any Swap Obligation if, and to the extent that, all or a
portion of the Guaranty of such Guarantor of, or the grant under a Loan Document by such Guarantor of a security interest to secure, such Swap Obligation (or any Guarantee thereof) is illegal under the Commodity Exchange Act or any rule, regulation
or order of the Commodity Future Trading Commission (or the application or official interpretation of any thereof) by virtue of such Guarantor’s failure for any reason to constitute an “eligible contract participant” as defined in the
Commodity Exchange Act (determined after giving effect to Section 4.08 and any and all guarantees of such Guarantor’s Swap Obligations by other Loan Parties) at the time the Guaranty of such Guarantor, or grant by such
Guarantor of a security interest, becomes effective with respect to such Swap Obligation. If a Swap Obligation arises under a Master Agreement governing more than one Swap Contract, such exclusion shall apply to only the portion of such Swap
Obligation that is attributable to Swap Contracts for which such Guaranty or security interest is illegal. 

  
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 “Excluded Taxes” means any of the following Taxes imposed on or with
respect to any Recipient or required to be withheld or deducted from a payment to a Recipient, (a) Taxes imposed on or measured by net income (however denominated), franchise Taxes, and branch profits Taxes, in each case, (i) imposed as a
result of such Recipient being organized under the Laws of, or having its principal office or, in the case of any Lender, its Lending Office located in, the jurisdiction imposing such Tax (or any political subdivision thereof) or (ii) that are
Other Connection Taxes, (b) in the case of a Lender, U.S. federal withholding Taxes imposed on amounts payable to or for the account of such Lender with respect to an applicable interest in a Loan or Commitment pursuant to a Law in effect on
the date on which (i) such Lender acquires such interest in the Loan or Commitment (other than pursuant to an assignment request by the Borrower under Section 11.13) or (ii) such Lender changes its Lending Office,
except in each case to the extent that, pursuant to Section 3.01(a)(ii), (a)(iii) or (c), amounts with respect to such Taxes were payable either to such Lender’s assignor immediately before such Lender
became a party hereto or to such Lender immediately before it changed its Lending Office, (c) Taxes attributable to such Recipient’s failure to comply with Section 3.01(e) and (d) any U.S. federal withholding
Taxes imposed pursuant to FATCA. 
 “Facility Termination Date” means the date as of which all of the following shall have
occurred: (a) all Commitments have terminated, (b) all Obligations arising under the Loan Documents have been paid in full (other than contingent indemnification obligations), and (c) all Letters of Credit have terminated or expired
(other than Letters of Credit that have been Cash Collateralized). 
 “FASB ASC” means the Accounting Standards
Codification of the Financial Accounting Standards Board. 
 “FATCA” means Sections 1471 through 1474 of the Internal
Revenue Code, as of the Closing Date (or any amended or successor version that is substantively comparable and not materially more onerous to comply with), any current or future regulations or official interpretations thereof and any agreements
entered into pursuant to Section 1471(b)(1) of the Internal Revenue Code and any applicable intergovernmental agreements with respect thereto. 

“Federal Funds Rate” means, for any day, the rate per annum equal to the weighted average of the rates on overnight federal
funds transactions with members of the Federal Reserve System, as published by the Federal Reserve Bank of New York on the Business Day next succeeding such day; provided that (a) if such day is not a Business Day, the Federal Funds Rate
for such day shall be such rate on such transactions on the next preceding Business Day as so published on the next succeeding Business Day, and (b) if no such rate is so published on such next succeeding Business Day, the Federal Funds Rate
for such day shall be the average rate (rounded upward, if necessary, to a whole multiple of 1/100 of 1%) charged to Bank of America on such day on such transactions as determined by the Administrative Agent. 

“Fee Letter” means the letter agreement dated as of the Sixth Amendment Effective Date among the Borrower and MLPFS. 

“Foreign Lender” means (a) if the Borrower is a U.S. Person, a Lender that is not a U.S. Person, and (b) if the
Borrower is not a U.S. Person, a Lender that is resident or organized under the Laws of a jurisdiction other than that in which the Borrower is resident for tax purposes. For purposes of this definition, the United States, each State thereof and the
District of Columbia shall be deemed to constitute a single jurisdiction. 
 “Foreign Subsidiary” means any Subsidiary that
is not a Domestic Subsidiary. 
 “FRB” means the Board of Governors of the Federal Reserve System of the United States.

  
 14 

 “Fronting Exposure” means, at any time there is a Defaulting Lender,
(a) with respect to each L/C Issuer, such Defaulting Lender’s Applicable Percentage of the outstanding L/C Obligations other than L/C Obligations as to which such Defaulting Lender’s participation obligation has been reallocated to
other Lenders or Cash Collateralized in accordance with the terms hereof, and (b) with respect to the Swing Line Lender, such Defaulting Lender’s Applicable Percentage of Swing Line Loans other than Swing Line Loans as to which such
Defaulting Lender’s participation obligation has been reallocated to other Lenders in accordance with the terms hereof. 

“Fund” means any Person (other than a natural Person) that is (or will be) engaged in making, purchasing, holding or
otherwise investing in commercial loans and similar extensions of credit in the ordinary course of its activities. 
 “Funded
Indebtedness” means, to any Person as of any date of determination, without duplication, all of the following types of Indebtedness, whether or not included as indebtedness or liabilities in accordance with GAAP: 

(a) all obligations, whether current or long-term, for borrowed money (including Obligations hereunder) and all obligations
evidenced by bonds, debentures, notes, loan agreements or other similar instruments; 
 (b) all purchase money Indebtedness;

 (c) the maximum amount available to be drawn under all outstanding letters of credit (including standby and commercial),
bankers’ acceptances, bank guaranties, surety bonds and similar instruments; 
 (d) all obligations in respect of the
deferred purchase price of property or services (other than trade accounts payable in the ordinary course of business); 

(e) all Attributable Indebtedness; 

(f) all obligations to purchase, redeem, retire, defease or otherwise make any payment prior to the Maturity Date in respect of
any Equity Interests or any warrant, right or option to acquire such Equity Interest, valued, in the case of a redeemable preferred interest, at the greater of its voluntary or involuntary liquidation preference plus accrued and unpaid
dividends; 
 (g) without duplication, all Guarantees with respect to outstanding Indebtedness of the types specified in
clauses (a) through (f) above of another Person; and 
 (h) all Indebtedness of the types referred to in clauses
(a) through (f) above of any partnership or joint venture (other than a joint venture that is itself a corporation or limited liability company) in which such Person is a general partner or joint venturer, except to the extent that Indebtedness
is expressly made non-recourse to such Person. 
 “GAAP” means generally accepted
accounting principles in the United States set forth in the opinions and pronouncements of the Accounting Principles Board and the American Institute of Certified Public Accountants and statements and pronouncements of the Financial Accounting
Standards Board consistently applied. 

  
 15 

 “Governmental Authority” means the government of the United States or any
other nation, or of any political subdivision thereof, whether state or local, and any agency, authority, instrumentality, regulatory body, court, central bank or other entity exercising executive, legislative, judicial, taxing, regulatory or
administrative powers or functions of or pertaining to government (including any supra-national bodies such as the European Union or the European Central Bank). 

“Guarantee” means, as to any Person, (a) any obligation, contingent or otherwise, of such Person guaranteeing or having
the economic effect of guaranteeing any Indebtedness or other obligation payable or performable by another Person (the “primary obligor”) in any manner, whether directly or indirectly, and including any obligation of such Person, direct or
indirect, (i) to purchase or pay (or advance or supply funds for the purchase or payment of) such Indebtedness or other obligation, (ii) to purchase or lease property, securities or services for the purpose of assuring the obligee in
respect of such Indebtedness or other obligation of the payment or performance of such Indebtedness or other obligation, (iii) to maintain working capital, equity capital or any other financial statement condition or liquidity or level of
income or cash flow of the primary obligor so as to enable the primary obligor to pay such Indebtedness or other obligation, or (iv) entered into for the purpose of assuring in any other manner the obligee in respect of such Indebtedness or
other obligation of the payment or performance thereof or to protect such obligee against loss in respect thereof (in whole or in part), or (b) any Lien on any assets of such Person securing any Indebtedness or other obligation of any other
Person, whether or not such Indebtedness or other obligation is assumed by such Person (or any right, contingent or otherwise, of any holder of such Indebtedness to obtain any such Lien). The amount of any Guarantee shall be deemed to be an amount
equal to the stated or determinable amount of the related primary obligation, or portion thereof, in respect of which such Guarantee is made or, if not stated or determinable, the maximum reasonably anticipated liability in respect thereof as
determined by the guaranteeing Person in good faith. The term “Guarantee” as a verb has a corresponding meaning. 

“Guarantors” means, collectively, (a) each Domestic Subsidiary identified as a “Guarantor” on the signature
pages hereto, (b) each Person that joins as a Guarantor pursuant to Section 7.12 or otherwise, (c) with respect to (i) Obligations under any Secured Hedge Agreement, (ii) Obligations under any Secured
Cash Management Agreement and (iii) any Swap Obligation of a Specified Loan Party (determined before giving effect to Sections 4.01 and 4.08) under the Guaranty, the Borrower, and (d) the successors and permitted assigns of
the foregoing. Notwithstanding anything to the contrary contained herein, EMJ America, Inc. shall not be a Guarantor. 

“Guaranty” means the Guaranty made by the Guarantors in favor of the Administrative Agent, the L/C Issuers, the Lenders and
the other holders of the Obligations pursuant to Article IV. 
 “Hazardous Materials” means all explosive or
radioactive substances or wastes and all hazardous or toxic substances, wastes or other pollutants, including petroleum or petroleum distillates, asbestos or asbestos-containing materials, polychlorinated biphenyls, radon gas, infectious or medical
wastes and all other substances or wastes of any nature regulated pursuant to any Environmental Law. 
 “Hedge Bank” means
any Person in its capacity as a party to a Swap Contract with the Borrower or any Subsidiary provided that (a) at the time such Person enters into such Swap Contract, such Person is a Lender or an Affiliate of a Lender or (b) such Swap
Contract exists on the Closing Date or at the time an entity becomes a Subsidiary of the Borrower and such Person is a Lender or an Affiliate of a Lender on the Closing Date or at the time such entity becomes a Subsidiary of the Borrower. 

“Honor Date” has the meaning set forth in Section 2.03(c). 

  
 16 

 “IFRS” means international accounting standards within the meaning of IAS
Regulation 1606/2002 to the extent applicable to the relevant financial statements delivered under or referred to herein. 

“Immaterial Domestic Subsidiary” means a Domestic Subsidiary which, (a) when considered on an individual basis, does not
have (i) assets with an aggregate book value in excess of 5% of consolidated total assets of the Borrower and its Domestic Subsidiaries as of the date of the most recent fiscal quarter ended for which the Borrower has delivered financial
statements pursuant to Section 7.01(a) or (b) or (ii) revenues attributable to such Domestic Subsidiary in excess of 5% of the consolidated revenues of the Borrower and its Domestic Subsidiaries as of the most
recent fiscal quarter ended for which the Borrower has delivered financial statements pursuant to Section 7.01(a) or (b) and (b) when taken together with all other Immaterial Domestic Subsidiaries which are not
Guarantors, does not have (i) assets with an aggregate book value in excess of 10% of consolidated total assets of the Borrower and its Domestic Subsidiaries as of the date of the most recent fiscal quarter ended for which the Borrower has
delivered financial statements pursuant to Section 7.01(a) or (b) or (ii) revenues in excess of 10% of the consolidated revenues of the Borrower and its Domestic Subsidiaries as of the most recent fiscal quarter
ended for which the Borrower has delivered financial statements pursuant to Section 7.01(a) or (b). 

“Immaterial Foreign Subsidiary” means a Foreign Subsidiary which, when considered on an individual basis, does not have
(a) assets with an aggregate book value in excess of 5% of consolidated total assets of the Borrower and its Subsidiaries as of the date of the most recent fiscal quarter ended for which the Borrower has delivered financial statements pursuant
to Section 7.01(a) or (b) or (b) revenues attributable to such Foreign Subsidiary in excess of 5% of the consolidated revenues of the Borrower and its Subsidiaries as of the most recent fiscal quarter ended for
which the Borrower has delivered financial statements pursuant to Section 7.01(a) or (b). 

“Incremental Amendment” has the meaning set forth in Section 2.16(f). 

“Incremental Commitments” has the meaning set forth in Section 2.16(a). 

“Incremental Facility Closing Date” has the meaning set forth in Section 2.16(d). 

“Incremental Term Loan” has the meaning set forth in Section 2.01(d). 

“Incremental Term Loan Commitments” has the meaning set forth in Section 2.16(a). 

“Indebtedness” means, as to any Person at a particular time, without duplication, all of the following, whether or not
included as indebtedness or liabilities in accordance with GAAP: 
 (a) all obligations, whether current or long-term, for
borrowed money (including Obligations hereunder) and all obligations evidenced by bonds, debentures, notes, loan agreements or other similar instruments; 

(b) all purchase money indebtedness; 

(c) the maximum amount available to be drawn under letters of credit (including standby and commercial), bankers’
acceptances, bank guaranties, surety bonds and similar instruments; 

  
 17 

 (d) all obligations in respect of the deferred purchase price of property or
services (other than (i) trade accounts payable, intercompany charges of expenses, deferred revenue and other accrued liabilities (including deferred payments in respect of services by employees), in each case incurred in the ordinary course of
business, and (ii) any earn-out obligation or other post-closing balance sheet adjustment prior to such time as it becomes a liability on the balance sheet of such Person in accordance with GAAP); 

(e) the Attributable Indebtedness of capital leases, Synthetic Lease Obligations, Sale and Leaseback Transactions and
Securitization Transactions; 
 (f) the Swap Termination Value of any Swap Contract; 

(g) indebtedness (excluding prepaid interest thereon) secured by a Lien on property owned or being purchased by such Person
(including indebtedness arising under conditional sales or other title retention agreements), whether or not such indebtedness shall have been assumed by such Person or is limited in recourse; 

(h) all obligations to purchase, redeem, retire, defease or otherwise make any payment prior to the Maturity Date in respect of
any Equity Interests or any warrant, right or option to acquire such Equity Interests, valued, in the case of a redeemable preferred interest, at the greater of its voluntary or involuntary liquidation preference plus accrued and unpaid dividends;

 (i) without duplication, all Guarantees in respect of any of the foregoing; and 

(j) all Indebtedness of the types referred to in clauses (a) through (i) above of any partnership or joint venture (other
than a joint venture that is itself a corporation or limited liability company) in which such Person is a general partner or a joint venturer, except to the extent that such Indebtedness is expressly made
non-recourse to such Person. 
 For the avoidance of doubt, notwithstanding anything to the contrary contained in
this Agreement or in any other Loan Document, (i) trade payables created in the ordinary course of business in connection with the acquisition of inventory (including (x) inventory subject to a Lien described under
Section 8.01(z) and (y) Receivables and Related Assets subject to a Lien described under Section 8.01(gg)) and (ii) overdraft lines shall not constitute Indebtedness. 

“Indemnified Taxes” means (a) Taxes, other than Excluded Taxes, imposed on or with respect to any payment made by or on
account of any obligation of any Loan Party under any Loan Document and (b) to the extent not otherwise described in (a), Other Taxes. 

“Indemnitee” has the meaning specified in Section 11.04(b). 

“Information” has the meaning specified in Section 11.07. 

“Intercompany Indebtedness” means Indebtedness owing by a Loan Party to another Loan Party. 

“Intercreditor Agreement” has the meaning specified in Section 8.01(ii). 

“Interest Payment Date” means (a) as to any Eurodollar Rate Loan, the last day of each Interest Period applicable to
such Loan and the Maturity Date; provided, however, that if any Interest Period for a Eurodollar Rate Loan exceeds three months, the respective dates that fall every three months after the beginning of such Interest Period shall also
be Interest Payment Dates; and (b) as to any Base Rate Loan or any Loan that bears interest based on the LIBOR Daily Floating Rate (including a Swing Line Loan), the last Business Day of each February, May, August and November and the Maturity
Date. 

  
 18 

 “Interest Period” means, as to each Eurodollar Rate Loan, the period
commencing on the date such Eurodollar Rate Loan is disbursed or converted to or continued as a Eurodollar Rate Loan and ending on the date one, two, three or six months thereafter (in each case, subject to availability), as selected by the Borrower
in its Loan Notice, or such other period that is twelve months or less requested by the Borrower and consented to by all the Lenders; provided that: 

(a) any Interest Period that would otherwise end on a day that is not a Business Day shall be extended to the next succeeding
Business Day unless such Business Day falls in another calendar month, in which case such Interest Period shall end on the next preceding Business Day; 

(b) any Interest Period that begins on the last Business Day of a calendar month (or on a day for which there is no numerically
corresponding day in the calendar month at the end of such Interest Period) shall end on the last Business Day of the calendar month at the end of such Interest Period; and 

(c) no Interest Period shall extend beyond the Maturity Date. 

“Interim Financial Statements” means the unaudited consolidated financial statements of the Borrower and its Subsidiaries for
the fiscal quarter ending May 31, 2017, including balance sheets and statements of income or operations, stockholders’ equity and cash flows. 

“Internal Revenue Code” means the Internal Revenue Code of 1986. 

“Investment” means, as to any Person, any acquisition or investment by such Person, whether by means of (a) the purchase
or other acquisition of Equity Interests of another Person, (b) a loan, advance or capital contribution to, Guarantee or assumption of Indebtedness of, or purchase or other acquisition of any other debt or equity participation or interest in,
another Person, including any partnership or joint venture interest in such other Person, or (c) an Acquisition. For purposes of covenant compliance, the amount of any Investment shall be the amount actually invested, without adjustment for
subsequent increases or decreases in the value of such Investment. 
 “IP Rights” has the meaning specified in
Section 6.17. 
 “IRS” means the United States Internal Revenue Service. 

“ISP” means, with respect to any Letter of Credit, the “International Standby Practices 1998” published by the
Institute of International Banking Law & Practice, Inc. (or such later version thereof as may be in effect at the time of issuance). 

“Issuer Documents” means with respect to any Letter of Credit, the Letter of Credit Application, and any other document,
agreement and instrument entered into by an L/C Issuer and the Borrower (or any Subsidiary) or in favor of such L/C Issuer and relating to such Letter of Credit. 

“Japanese Subsidiary” means SYNNEX Infotec Corporation. 

“Joinder Agreement” means a joinder agreement substantially in the form of Exhibit E executed and delivered by a
Domestic Subsidiary in accordance with the provisions of Section 7.12 or any other documents as the Administrative Agent shall deem appropriate for such purpose. 

  
 19 

 “Laws” means, collectively, all international, foreign, federal, state and
local statutes, treaties, rules, guidelines, regulations, ordinances, codes and administrative or judicial precedents or authorities, including the interpretation or administration thereof by any Governmental Authority charged with the enforcement,
interpretation or administration thereof, and all applicable administrative orders, directed duties, requests, licenses, authorizations and permits of, and agreements with, any Governmental Authority, in each case whether or not having the force of
Law. 
 “L/C Advance” means, with respect to each Lender with a Revolving Commitment, such Lender’s funding of its
participation in any L/C Borrowing in accordance with its Applicable Percentage. 
 “L/C Borrowing” means an extension of
credit resulting from a drawing under any Letter of Credit which has not been reimbursed on the date when made or refinanced as a Borrowing of Revolving Loans. 

“L/C Commitment” means, as to Bank of America, in its capacity as an L/C Issuer, its obligation to issue Letters of Credit to
the Borrower pursuant to Section 2.03 in an aggregate principal amount at any one time outstanding not to exceed $50,000,000 unless otherwise agreed by Bank of America in its sole discretion, as such amount may be adjusted
from time to time in accordance with this Agreement. 
 “L/C Credit Extension” means, with respect to any Letter of Credit,
the issuance thereof or extension of the expiry date thereof, or the increase of the amount thereof. 
 “L/C Issuer” means,
with respect to a particular Letter of Credit, (a) Bank of America in its capacity as issuer of Letters of Credit hereunder, or any successor issuer of Letters of Credit hereunder, and (b) such other Lender selected by the Borrower
pursuant to Section 2.03(l) (subject to the consent of such Lender as provided in Section 2.03(l)) from time to time to issue such Letter of Credit, or any successor issuer of such Letters of
Credit hereunder. 
 “L/C Obligations” means, as at any date of determination, the aggregate amount available to be drawn
under all outstanding Letters of Credit plus the aggregate of all Unreimbursed Amounts, including all L/C Borrowings. For purposes of computing the amount available to be drawn under any Letter of Credit, the amount of such Letter of Credit
shall be determined in accordance with Section 1.06. For all purposes of this Agreement, if on any date of determination a Letter of Credit has expired by its terms but any amount may still be drawn thereunder by reason of
the operation of Rule 3.14 of the ISP, such Letter of Credit shall be deemed to be “outstanding” in the amount so remaining available to be drawn. 

“Lenders” means each of the Persons identified as a “Lender” on the signature pages hereto, each other Person that
becomes a “Lender” in accordance with this Agreement and their successors and assigns and, unless the context requires otherwise, includes the Swing Line Lender. 

“Lending Office” means, as to the Administrative Agent, any L/C Issuer or any Lender, the office or offices of such Person
described as such in such Person’s Administrative Questionnaire, or such other office or offices as such Person may from time to time notify the Borrower and the Administrative Agent, which office may include any Affiliate of such Person or any
domestic or foreign branch of such Person or such affiliate. 
 “Letter of Credit” means any standby letter of credit
issued hereunder providing for the payment of cash upon the honoring of a presentation thereunder. 

  
 20 

 “Letter of Credit Application” means an application and agreement for the
issuance or amendment of a Letter of Credit in the form from time to time in use by an L/C Issuer. 
 “Letter of Credit Expiration
Date” means the day that is seven days prior to the Maturity Date then in effect (or, if such day is not a Business Day, the next preceding Business Day). 

“Letter of Credit Fee” has the meaning specified in Section 2.03(h). 

“Letter of Credit Sublimit” means an amount equal to $100,000,000. The Letter of Credit Sublimit is part of, and not in
addition to, the Aggregate Revolving Commitments. 
 “LIBOR” has the meaning specified in the definition of “Eurodollar Rate”.

 “LIBOR Daily Floating Rate” means the fluctuating per annum rate of interest equal to LIBOR and determined for each
Business Day at approximately 11:00 a.m., London time, two (2) Business Days prior to the date in question, for Dollar deposits (for delivery on the first day of such Interest Period) with a one month term, as adjusted from time to time in the
Administrative Agent’s sole discretion for reserve requirements, deposit insurance assessment rates and other regulatory costs. The LIBOR Daily Floating Rate in effect on any day other than a Business Day shall be the LIBOR Daily Floating Rate
in effect on the immediately preceding Business Day; provided that if the LIBOR Daily Floating Rate shall be less than zero, such rate shall be deemed zero for purposes of this Agreement. 

“LIBOR Screen Rate” means the “LIBOR Rate” as defined and calculated pursuant to the definition of “Eurodollar
Base Rate.” 
 “LIBOR Successor Rate” has the meaning specified in Section 3.07. 

“LIBOR Successor Rate Conforming Changes” means, with respect to any proposed LIBOR Successor Rate, any conforming changes to
the definition of Base Rate, Eurodollar Base Rate, Interest Period, timing and frequency of determining rates and making payments of interest and other administrative matters as may be appropriate, in the reasonable discretion of the Administrative
Agent, to reflect the adoption of such LIBOR Successor Rate and to permit the administration thereof by the Administrative Agent in a manner substantially consistent with market practice (or, if the Administrative Agent determines that adoption of
any portion of such market practice is not administratively feasible or that no market practice for the administration of such LIBOR Successor Rate exists, in such other manner of administration as the Administrative Agent agrees with the Borrower).

 “Lien” means any mortgage, pledge, hypothecation, assignment as collateral security, deposit arrangement, encumbrance,
lien (statutory or other), charge, or other security interest or preferential arrangement in the nature of a security interest of any kind or nature whatsoever (including any conditional sale or other title retention agreement, any easement, right
of way or other encumbrance on title to real property, and any financing lease having substantially the same economic effect as any of the foregoing). 

“Limited Condition Acquisition” means any Acquisition or similar Investment permitted by
Section 8.02 that the Borrower or any Subsidiary is contractually committed to consummate and whose consummation is not conditioned upon the availability of, or on obtaining, third party financing. 

“Loan” means an extension of credit by a Lender to the Borrower under Article II in the form of a Revolving Loan,
Swing Line Loan or a Term Loan. 

  
 21 

 “Loan Documents” means this Agreement, each Note, each Issuer Document,
each Joinder Agreement, the Collateral Documents, the Disclosure Letter, any Intercreditor Agreement, each Incremental Amendment, the Fee Letter and any agreement creating or perfecting rights in Cash Collateral pursuant to the provisions of
Section 2.14 (but specifically excluding Secured Hedge Agreements and Secured Cash Management Agreements). 

“Loan Notice” means a notice of (a) a Borrowing of Revolving Loans or Term Loans, (b) a conversion of Loans from
one Type to the other, or (c) a continuation of Eurodollar Rate Loans, in each case pursuant to Section 2.02(a), which shall be substantially in the form of Exhibit A or such other form as may be approved by the
Administrative Agent (including any form on an electronic platform or electronic transmission system as shall be approved by the Administrative Agent), appropriately completed and signed by a Responsible Officer of the Borrower. 

“Loan Parties” means, collectively, the Borrower and each Guarantor. 

“London Banking Day” means any day on which dealings in Dollar deposits are conducted by and between banks in the London
interbank eurodollar market. 
 “Master Agreement” has the meaning specified in the definition of “Swap
Contract.” 
 “Material Adverse Effect” means (a) a material adverse change in, or a material adverse effect
upon, the operations, business, properties, liabilities (actual or contingent) or condition (financial or otherwise) of the Borrower and its Subsidiaries taken as a whole; (b) a material impairment of the rights and remedies of the
Administrative Agent or any Lender, taken as a whole, under any Loan Document to which it is a party or is a beneficiary thereof; (c) a material impairment of the ability of the Loan Parties (taken as a whole) to perform their obligations under
any Loan Document to which they are a party; or (d) a material adverse effect upon the legality, validity, binding effect or enforceability against any Loan Party of any Loan Document to which it is a party. 

“Material Disposition” means any single Disposition or series of related Dispositions for which the aggregate gross cash
proceeds received by the Borrower and its Subsidiaries exceeds (x) in the case of Section 2.05(b)(ii), $80,000,000 and (b) for all other purposes, the Threshold Amount. 

“Material Indebtedness” means (a) any Subordinated Indebtedness, other than the Convergys Convertible Debentures and
(b) any other Indebtedness (including, for the avoidance of doubt, the Convergys Convertible Debentures and other than Indebtedness arising under the Loan Documents and Indebtedness arising under Swap Contracts) having an aggregate principal
amount (including undrawn committed or available amounts and including amounts owing to all creditors under any combined or syndicated credit arrangement) of more than the Threshold Amount. 

“Material Recovery Event” means any single Recovery Event or series of related Recovery Events for which the aggregate gross
cash proceeds received by the Borrower and its Subsidiaries exceeds (x) in the case of Section 2.05(b)(ii), $80,000,000 and (b) for all other purposes, the Threshold Amount. 

“Maturity Date” means (a) as to the Revolving Loans, Swing Line Loans, Letters of Credit (and the related L/C
Obligations), the Term A Loan and the Delay Draw Term Loan, September 1, 2022 and (b) as to an Incremental Term Loan, the final maturity date applicable thereto as specified in the applicable Incremental Amendment; provided,
however, in each case, that if such date is not a Business Day, the Maturity Date shall be the next preceding Business Day. 

  
 22 

 “Minimum Collateral Amount” means, at any time, (i) with respect to
Cash Collateral consisting of cash or deposit account balances provided to reduce or eliminate Fronting Exposure during the existence of a Defaulting Lender, an amount equal to 103% of the Fronting Exposure of the L/C Issuers with respect to Letters
of Credit issued and outstanding at such time and (ii) with respect to Cash Collateral consisting of cash or deposit account balances provided in accordance with the provisions of Section 2.14(a)(i), (a)(ii) or
(a)(iii), an amount equal to 103% of the Outstanding Amount of all L/C Obligations. 
 “MLPFS” means Merrill Lynch,
Pierce, Fenner & Smith Incorporated, together with its designated affiliates (or any other registered broker-dealer wholly-owned by Bank of America Corporation to which all or substantially all of Bank of America Corporation’s or any
of its subsidiaries’ investment banking, commercial lending services or related businesses may be transferred following the date of this Agreement), in its capacity as a joint lead arranger and joint book runner. 

“Moody’s” means Moody’s Investors Service, Inc. and any successor thereto. 

“Multiemployer Plan” means any Pension Plan of the type described in Section 4001(a)(3) of ERISA, to which any Loan
Party or any ERISA Affiliate makes or is obligated to make contributions, or during the preceding five plan years, has made or been obligated to make contributions. 

“Multiple Employer Plan” means a Pension Plan which has two or more contributing sponsors (including any Loan Party or any
ERISA Affiliate) at least two of whom are not under common control, as such a plan is described in Section 4064 of ERISA. 

“Net Cash Proceeds” means the aggregate cash or Cash Equivalents proceeds received by the Borrower or any Subsidiary in
respect of any Material Disposition, Material Recovery Event or Debt Issuance net of (a) direct costs incurred in connection therewith (including legal, accounting and investment banking fees, and sales commissions), (b) taxes paid or payable
as a result thereof and (c) in the case of any Material Disposition or any Material Recovery Event, the amount necessary to retire any Indebtedness secured by a Permitted Lien (ranking senior to any Lien of the Administrative Agent) on the
related property; it being understood that “Net Cash Proceeds” shall include any cash or Cash Equivalents received upon the sale or other disposition of any non-cash consideration received by the
Borrower or any Subsidiary in any Material Disposition, Material Recovery Event or Debt Issuance. 
 “New Term Loan Effective
Date” means means “Effective Date” of the credit agreement entered into to provide financing with respect to the Convergys Acquisition and permitted pursuant to Section 8.03(v). 

“Non-Consenting Lender” means any Lender that does not approve any consent, waiver or
amendment that (a) requires the approval of all Lenders or all affected Lenders in accordance with the terms of Section 11.01 and (b) has been approved by the Required Lenders. 

“Non-Defaulting Lender” means, at any time, each Lender that is not a Defaulting
Lender at such time. 
 “Note” has the meaning specified in Section 2.11(a). 

“Notice of Loan Prepayment” means a notice of prepayment with respect to a Loan, which shall be substantially in the form of
Exhibit I or such other form as may be approved by the Administrative Agent (including any form on an electronic platform or electronic transmission system as shall be approved by the Administrative Agent), appropriately completed and signed
by a Responsible Officer of the Borrower. 

  
 23 

 “Obligations” means, with respect to each Loan Party, (a) all advances
to, and debts, liabilities, obligations, covenants and duties of, any Loan Party arising under any Loan Document or otherwise with respect to any Loan or Letter of Credit and (b) all obligations of the Borrower or any Subsidiary owing to a Cash
Management Bank or a Hedge Bank in respect of Secured Cash Management Agreements or Secured Hedge Agreements, in each case whether direct or indirect (including those acquired by assumption), absolute or contingent, due or to become due, now
existing or hereafter arising and including interest and fees that accrue after the commencement by or against any Loan Party or any Affiliate thereof of any proceeding under any Debtor Relief Laws naming such Person as the debtor in such
proceeding, regardless of whether such interest and fees are allowed claims in such proceeding; provided that the “Obligations” of a Guarantor shall exclude any Excluded Swap Obligations with respect to such Guarantor. 

“OFAC” means the Office of Foreign Assets Control of the United States Department of the Treasury. 

“Organization Documents” means, (a) with respect to any corporation, the certificate or articles of incorporation and
the bylaws (or equivalent or comparable constitutive documents with respect to any non-U.S. jurisdiction); (b) with respect to any limited liability company, the certificate or articles of formation or
organization and operating agreement; and (c) with respect to any partnership, joint venture, trust or other form of business entity, the partnership, joint venture or other applicable agreement of formation or organization and any agreement,
instrument, filing or notice with respect thereto filed in connection with its formation or organization with the applicable Governmental Authority in the jurisdiction of its formation or organization and, if applicable, any certificate or articles
of formation or organization of such entity. 
 “Other Connection Taxes” means, with respect to any Recipient, Taxes
imposed as a result of a present or former connection between such Recipient and the jurisdiction imposing such Tax (other than connections arising from such Recipient having executed, delivered, become a party to, performed its obligations under,
received payments under, received or perfected a security interest under, engaged in any other transaction pursuant to or enforced any Loan Document, or sold or assigned an interest in any Loan or Loan Document). 

“Other Taxes” means all present or future stamp, court or documentary, intangible, recording, filing or similar Taxes that
arise from any payment made under, from the execution, delivery, performance, enforcement or registration of, from the receipt or perfection of a security interest under, or otherwise with respect to, any Loan Document, except any such Taxes that
are Other Connection Taxes imposed with respect to an assignment (other than an assignment made pursuant to Section 3.06). 

“Outstanding Amount” means (a) with respect to any Loans on any date, the aggregate outstanding principal amount thereof
after giving effect to any borrowings and prepayments or repayments of any Loans occurring on such date; and (b) with respect to any L/C Obligations on any date, the amount of such L/C Obligations on such date after giving effect to any L/C
Credit Extension occurring on such date and any other changes in the aggregate amount of the L/C Obligations as of such date, including as a result of any reimbursements by the Borrower of Unreimbursed Amounts. 

“Participant” has the meaning specified in Section 11.06(d). 

“Participant Register” has the meaning specified in Section 11.06(d). 

  
 24 

 “PBGC” means the Pension Benefit Guaranty Corporation. 

“Pension Act” means the Pension Protection Act of 2006. 

“Pension Funding Rules” means the rules of the Internal Revenue Code and ERISA regarding minimum required contributions
(including any installment payment thereof) to Pension Plans and set forth in, with respect to plan years ending prior to the effective date of the Pension Act, Section 412 of the Internal Revenue Code and Section 302 of ERISA, each as in
effect prior to the Pension Act and, thereafter, Section 412, 430, 431, 432 and 436 of the Internal Revenue Code and Sections 302, 303, 304 and 305 of ERISA. 

“Pension Plan” means any employee pension benefit plan (including a Multiple Employer Plan or a Multiemployer Plan) that is
maintained or is contributed to by any Loan Party and any ERISA Affiliate and is either covered by Title IV of ERISA or is subject to the minimum funding standards under Section 412 of the Internal Revenue Code. 

“Permitted Acquisition” means an Investment consisting of an Acquisition by the Borrower or any Subsidiary, provided
that (a) no Event of Default shall have occurred and be continuing or would result from such Acquisition (except with respect to a Limited Condition Acquisition, in which case (i) no Event of Default shall have occurred and be continuing
on the date of the definitive purchase agreement for such Limited Condition Acquisition and (ii) no Event of Default under Section 9.01(a), (f) or (g) shall have occurred and be continuing on the
date of consummation of such Limited Condition Acquisition or would exist after giving effect to such Limited Condition Acquisition); (b) the property acquired (or the property of the Person acquired) in such Acquisition is used or useful in the
same or a similar line of business as the Borrower and its Subsidiaries were engaged in on the Closing Date (or any reasonable extensions or expansions thereof), (c) in the case of an Acquisition of the Equity Interests of another Person, the board
of directors (or other comparable governing body) of such other Person shall have duly approved such Acquisition and (d) the Loan Parties shall be in compliance with the financial covenants set forth in Section 8.11
recomputed as of the end of the period of the four fiscal quarters most recently ended for which the Borrower has delivered financial statements pursuant to Section 7.01(a) or (b) after giving effect to such
Acquisition on a Pro Forma Basis; provided that in the case of an Acquisition for which the aggregate value of the consideration paid exceeds $500,000,000 (excluding earn-out obligations, the deferred
portion of any deferred purchase price, or any other post-closing purchase price adjustments), at least three (3) Business Days prior to the consummation of such Acquisition (or, in the case of a Limited Condition Acquisition, at the
Borrower’s option, at least three (3) Business Days prior to the execution of the definitive documentation for such Limited Condition Acquisition), the Borrower shall have delivered to the Administrative Agent a Pro Forma Compliance
Certificate demonstrating compliance with this clause (d). 
 “Permitted Liens” means, at any time, Liens in respect of
property of the Borrower or any Subsidiary permitted to exist at such time pursuant to the terms of Section 8.01. 

“Permitted Sale and Leaseback Transaction” means any Sale and Leaseback Transaction entered into by the Borrower or any of
its Subsidiaries after the Closing Date provided that the aggregate fair market value of all properties of the Borrower and its Subsidiaries that are Disposed of pursuant to Permitted Sale and Leaseback Transactions shall not exceed
$50,000,000. 
 “Permitted Securitization Transaction” means each of the Securitization Transactions established pursuant
to the applicable Securitization Documents and permitted under Section 8.03. 

  
 25 

 “Permitted Supplier Finance Program” means, with respect to the Borrower
and its Subsidiaries, any financing transaction or series of financing transactions (including factoring arrangements) approved by the Administrative Agent and the Required Lenders (it being understood such approval shall be provided in the sole
discretion of the Administrative Agent and the Required Lenders) pursuant to which the Borrower or any Subsidiary of the Borrower may sell, convey or otherwise transfer, or grant a security interest in, accounts, payments, receivables, rights to
future lease payments or residuals or similar rights to payment to another Person or affiliate of such other Person that are not affiliates of the Borrower or any Subsidiary of the Borrower, on a non-recourse
basis (but for any breach of a representation and warranty). 
 “Person” means any natural person, corporation, limited
liability company, trust, joint venture, association, company, partnership, Governmental Authority or other entity. 

“Plan” means any employee benefit plan within the meaning of Section 3(3) of ERISA (including a Pension Plan),
maintained for employees of any Loan Party or any ERISA Affiliate or any such Plan to which any Loan Party or any ERISA Affiliate is required to contribute on behalf of any of its employees. 

“Platform” has the meaning specified in Section 7.02. 

“Priority Debt” means (a) Indebtedness of Foreign Subsidiaries and (b) secured Indebtedness of the Borrower or any
Domestic Subsidiary, in each case, incurred or permitted to be outstanding pursuant to Section 8.03(h). 

“Pro Forma Basis” means, with respect to any transaction, that for purposes of calculating the financial covenants set forth
in Section 8.11 or the Consolidated First Lien Leverage Ratio set forth in Section 2.16(d)(v), such transaction (including the incurrence of any Funded Indebtedness in connection therewith) shall
be deemed to have occurred as of the first day of the most recent four fiscal quarter period preceding the date of such transaction for which the Borrower was required to deliver financial statements pursuant to
Section 7.01(a) or (b). In connection with the foregoing, (a) with respect to any Material Disposition or Material Recovery Event, (i) income statement and cash flow statement items (whether positive or
negative) attributable to the property disposed of shall be excluded to the extent relating to any period occurring prior to the date of such transaction and (ii) Indebtedness which is retired shall be excluded and deemed to have been retired
as of the first day of the applicable period and (b) with respect to any Acquisition, (i) income statement and cash flow statement items attributable to the Person or property acquired shall be included to the extent relating to any period
applicable in such calculations to the extent (A) such items are not otherwise included in such income statement and cash flow statement items for the Borrower and its Subsidiaries in accordance with GAAP or in accordance with any defined terms
set forth in Section 1.01 and (B) such items are supported by financial statements or other information reasonably satisfactory to the Administrative Agent and (ii) any Indebtedness incurred or assumed by the
Borrower or any Subsidiary (including the Person or property acquired) in connection with such transaction and any Indebtedness of the Person or property acquired which is not retired in connection with such transaction (A) shall be deemed to
have been incurred as of the first day of the applicable period and (B) if such Indebtedness has a floating or formula rate, shall have an implied rate of interest for the applicable period for purposes of this definition determined by
utilizing the rate which is or would be in effect with respect to such Indebtedness as at the relevant date of determination. 

“Pro Forma Compliance Certificate” means a certificate of a Responsible Officer of the Borrower containing reasonably
detailed calculations of the financial covenants set forth in Section 8.11 recomputed as of the end of the period of the four fiscal quarters most recently ended for which the Borrower has delivered financial statements
pursuant to Section 7.01(a) or (b) after giving effect to the applicable transaction on a Pro Forma Basis. 

  
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 “Public Lender” has the meaning specified in
Section 7.02. 
 “Qualified ECP Guarantor” means at any time each Loan Party with total assets
exceeding $10,000,000 or that qualifies at such time as an “eligible contract participant” under the Commodity Exchange Act and can cause another Person to qualify as an “eligible contract participant” at such time under
Section 1a(18)(A)(v)(II) of the Commodity Exchange Act. 
 “Receivables and Related Assets” means (i) accounts
receivable (including all rights to payment created by or arising from the sales of goods, leases of goods or the rendition of services, no matter how evidenced (including in the form of chattel paper) and whether or not earned by performance) and
(ii) any interest in such accounts receivable and all collateral securing such accounts receivable (including any originator accounts (as defined in the Securitization Documents)), all contracts and contract rights, purchase orders, security
interests, financing statements or other documentation in respect of such accounts receivable, any guarantees, indemnities, warranties or other obligations in respect of such accounts receivable, any other assets that are customarily transferred or
in respect of which security interests are customarily granted in connection with asset securitization transactions or factoring arrangements involving receivables similar to such accounts receivable and any collections or proceeds of any of the
foregoing. 
 “Recipient” means the Administrative Agent, any Lender, any L/C Issuer or any other recipient of any payment
to be made by or on account of any obligation of any Loan Party hereunder. 
 “Recovery Event” means any loss of, damage to
or destruction of, or any condemnation or other taking for public use of, any property of the Borrower or any Subsidiary. 

“Register” has the meaning specified in Section 11.06(c). 

“Related Parties” means, with respect to any Person, such Person’s Affiliates and the partners, directors, officers,
employees, agents, trustees, administrators, managers, advisors and representatives of such Person and of such Person’s Affiliates. 

“Reportable Event” means any of the events set forth in Section 4043(c) of ERISA, other than events for which the thirty-day notice period has been waived. 
 “Request for Credit Extension” means
(a) with respect to a Borrowing, conversion or continuation of Loans, a Loan Notice, (b) with respect to an L/C Credit Extension, a Letter of Credit Application, and (c) with respect to a Swing Line Loan, a Swing Line Loan Notice.

 “Required Lenders” means, at any time, Lenders having Total Credit Exposures representing more than 50% of the Total
Credit Exposures of all Lenders. The Total Credit Exposure of any Defaulting Lender shall be disregarded in determining Required Lenders at any time; provided that the amount of any participation in any Swing Line Loan and Unreimbursed
Amounts that such Defaulting Lender has failed to fund that have not been reallocated to and funded by another Lender shall be deemed to be held by the Lender that is the Swing Line Lender or L/C Issuer, as the case may be, in making such
determination. 
 “Responsible Officer” means the chief executive officer, president, chief financial officer, treasurer,
chief operating officer or corporate secretary of the applicable Loan Party so specified herein and, solely for purposes of the delivery of incumbency certificates, the secretary or any assistant secretary of a Loan Party and, solely for purposes of
notices given pursuant to Article II, any other officer of the applicable Loan Party so designated by any of the foregoing officers in a notice to the Administrative 

  
 27 

 
Agent or any other officer or employee of the applicable Loan Party designated in or pursuant to an agreement between the applicable Loan Party and the Administrative Agent. Any document
delivered hereunder that is signed by a Responsible Officer of a Loan Party shall be conclusively presumed to have been authorized by all necessary corporate, partnership and/or other action on the part of such Loan Party and such Responsible
Officer shall be conclusively presumed to have acted on behalf of such Loan Party. To the extent requested by the Administrative Agent, each Responsible Officer will provide an incumbency certificate and appropriate authorization documentation, in
form and substance reasonably satisfactory to the Administrative Agent. 
 “Restricted Payment” means any dividend or other
distribution (whether in cash, securities or other property) with respect to any Equity Interests of any Person, or any payment (whether in cash, securities or other property), including any sinking fund or similar deposit, on account of the
purchase, redemption, retirement, defeasance, acquisition, cancellation or termination of any such Equity Interests or on account of any return of capital to such Person’s stockholders, partners or members (or the equivalent Person thereof), or
any option, warrant or other right to acquire any such dividend or other distribution or payment. 
 “Revolving Commitment”
means, as to each Lender, its obligation to (a) make Revolving Loans to the Borrower pursuant to Section 2.01, (b) purchase participations in L/C Obligations, and (c) purchase participations in Swing Line Loans,
in an aggregate principal amount at any one time outstanding not to exceed the amount set forth opposite such Lender’s name on Schedule 2.01 or in the Assignment and Assumption pursuant to which such Lender becomes a party hereto or in
any documentation executed by such Lender pursuant to Section 2.01(d), as applicable, as such amount may be adjusted from time to time in accordance with this Agreement. 

“Revolving Commitment Increase” has the meaning provided in Section 2.16(a). 

“Revolving Credit Exposure” means, as to any Lender at any time, the aggregate principal amount at such time of its
outstanding Revolving Loans and such Lender’s participation in L/C Obligations and Swing Line Loans at such time. 
 “Revolving
Loan” has the meaning specified in Section 2.01(a). 
 “S&P” means
Standard & Poor’s Financial Services LLC, a subsidiary of The McGraw-Hill Companies, Inc. and any successor thereto. 

“Sale and Leaseback Transaction” means, with respect to any Person, any arrangement, directly or indirectly, whereby such
Person shall sell or transfer any property used or useful in its business, whether now owned or hereafter acquired, and thereafter rent or lease such property or other property that it intends to use for substantially the same purpose or purposes as
the property being sold or transferred. 
 “Sanction(s)” means any international economic sanction or trade embargo
administered or enforced by the United States Government, including, OFAC, the United Nations Security Council, the European Union (not to include those protecting against the effects of extraterritorial sanctions by other nations), Her
Majesty’s Treasury or other relevant sanctions authority of OECD member countries. 
 “Scheduled Unavailability Date”
has the meaning specified in Section 3.07. 
 “SEC” means the Securities and Exchange Commission, or any Governmental
Authority succeeding to any of its principal functions. 

  
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 “Secured Cash Management Agreement” means any Cash Management Agreement
that is entered into by and between the Borrower or any Subsidiary and any Cash Management Bank with respect to such Cash Management Agreement. For the avoidance of doubt, a holder of Obligations in respect of Secured Cash Management Agreements
shall be subject to the last paragraph of Section 9.03 and Section 10.11. 

“Secured Hedge Agreement” means any Swap Contract that is entered into by and between the Borrower or any Subsidiary
and any Hedge Bank with respect to such Swap Contract. For the avoidance of doubt, a holder of Obligations in respect of Secured Hedge Agreements shall be subject to the last paragraph of Section 9.03 and
Section 10.11. 
 “Secured Party Designation Notice” shall mean a notice from any Lender or an
Affiliate of a Lender substantially in the form of Exhibit H. 
 “Securitization Documents” means, collectively, (1)
(a) the Fourth Amended and Restated Receivables Funding and Administration Agreement, dated as of November 12, 2010, by and among SIT Funding Corporation, a Delaware corporation, as borrower, the lenders party thereto and The Bank of Nova
Scotia, as administrative agent and (b) the Third Amended and Restated Receivables Sale and Servicing Agreement, dated as of January 23, 2009, by and among each of the entities party thereto from time to time as originators, SIT Funding
Corporation, a Delaware corporation, as buyer and the Borrower, as servicer and (2) and the Convergys Receivables Purchase Facility Agreement and the other documents related thereto, to the extent in effect following the Convergys Closing Date.

 “Securitization Transaction” means, with respect to any Person, any financing transaction or series of financing
transactions (including factoring arrangements) pursuant to which such Person or any Subsidiary of such Person may sell, convey or otherwise transfer, or grant a security interest in, accounts, payments, receivables, rights to future lease payments
or residuals or similar rights to payment to a special purpose subsidiary or affiliate of such Person. 
 “Securitization Related
Property” means Receivable and Related Assets which are sold, conveyed, contributed or transferred to the Special Purpose Subsidiary pursuant to the Permitted Securitization Transaction. 

“Security Agreement” means the security and pledge agreement dated as of the Closing Date executed in favor of the
Administrative Agent, for the benefit of the holders of the Obligations, by each of the Loan Parties. 
 “Sixth Amendment Effective
Date” means September 1, 2017 which is the effective date of the Sixth Amendment to this Agreement. 

“Solvent” or “Solvency” means, with respect to any Person as of a particular date, that on such date
(a) such Person is able to pay its debts and other liabilities, contingent obligations and other commitments as they mature in the ordinary course of business, (b) such Person does not intend to, and does not believe that it will, incur
debts or liabilities beyond such Person’s ability to pay such debts and liabilities as they mature in the ordinary course of business, (c) such Person is not engaged in a business or a transaction, and is not about to engage in a business
or a transaction, for which such Person’s property would constitute unreasonably small capital, (d) the fair value of the property of such Person is greater than the total amount of liabilities, including contingent liabilities, of such
Person, (e) the present fair salable value of the property of such Person is not less than the amount that will be required to pay the probable liability of such Person on its debts as they become absolute and matured and (f) such Person
does not intend, in any transaction, to hinder, delay or defraud either present or future creditors or any 

  
 29 

 
other person to which such Person is or will become, through such transaction, indebted. The amount of contingent liabilities at any time shall be computed as the amount that, in the light of all
the facts and circumstances existing at such time, represents the amount that can reasonably be expected to become an actual or matured liability. 

“Special Purpose Subsidiary” means, with respect to the Permitted Securitization Transaction, such special purpose
subsidiaries or affiliates for each applicable transaction included in the Permitted Securitization Transaction. 
 “Specified
Convergys Acquisition Agreement Representations” means the representations made by Convergys with respect to Convergys and its subsidiaries in the Convergys Acquisition Agreement as are material to the interests of the Lenders, but only to
the extent that the Borrower or any of its Subsidiaries has the right (taking into account any applicable cure provisions) to terminate its obligations under the Convergys Acquisition Agreement, or to decline to consummate the Convergys Acquisition
pursuant to the Convergys Acquisition Agreement, as a result of a breach of such representations in the Convergys Acquisition Agreement. 

“Specified Loan Party” has the meaning specified in Section 4.08. 

“Specified Representations” means the representations and warranties set forth in Section 6.01
(solely with respect to the Loan Parties), Section 6.02 (solely with respect to clauses (a) and (c) and solely with respect to the Loan Parties), Section 6.03 (to the extent related to
approvals, consents, exemptions, authorizations, or other actions required by a Governmental Authority or applicable Laws), Section 6.04, Section 6.14, Section 6.18,
Section 6.19 (subject, as applicable, to Section 4(l) of the Tenth Amendment to Credit Agreement dated as of August 7, 2018, by and among the Borrower, the Guarantors identified on the signature pages thereto, the
Lenders identified on the signature pages thereto and Bank of America, in its capacity as Administrative Agent, an L/C Issuer and the Swing Line Lender), Section 6.21 (solely with respect to the use of proceeds of the
Incremental Term Loans) and Section 6.22. 
 “Subordinated Indebtedness” means Indebtedness of
the Borrower or any Subsidiary which by its terms is subordinated in right of payment to the payment in full of the Obligations in a form and substance reasonably acceptable to the Administrative Agent. 

“Subsidiary” of a Person means a corporation, partnership, joint venture, limited liability company or other business entity
of which a majority of the shares of Voting Equity Interests is at the time beneficially owned, or the management of which is otherwise controlled, directly, or indirectly through one or more intermediaries, or both, by such Person. Unless otherwise
specified, all references herein to a “Subsidiary” or to “Subsidiaries” shall refer to a Subsidiary or Subsidiaries of the Borrower. 

“Swap Contract” means (a) any and all rate swap transactions, basis swaps, credit derivative transactions, forward rate
transactions, commodity swaps, commodity options, forward commodity contracts, equity or equity index swaps or options, bond or bond price or bond index swaps or options or forward bond or forward bond price or forward bond index transactions,
interest rate options, forward foreign exchange transactions, cap transactions, floor transactions, collar transactions, currency swap transactions, cross-currency rate swap transactions, currency options, spot contracts, or any other similar
transactions or any combination of any of the foregoing (including any options to enter into any of the foregoing), whether or not any such transaction is governed by or subject to any master agreement, and (b) any and all transactions of any
kind, and the related confirmations, which are subject to the terms and conditions of, or governed by, any form of master agreement published by the International Swaps and Derivatives Association, Inc., any International Foreign Exchange Master
Agreement, or any other master agreement (any such master agreement, together with any related schedules, a “Master Agreement”), including any such obligations or liabilities under any Master Agreement. 

  
 30 

 “Swap Obligation” means with respect to any Guarantor any obligation to pay
or perform under any agreement, contract or transaction that constitutes a “swap” within the meaning of Section 1a(47) of the Commodity Exchange Act. 

“Swap Termination Value” means, in respect of any one or more Swap Contracts, after taking into account the effect of any
legally enforceable netting agreement relating to such Swap Contracts, (a) for any date on or after the date such Swap Contracts have been closed out and termination value(s) determined in accordance therewith, such termination value(s) and
(b) for any date prior to the date referenced in clause (a), the amount(s) determined as the mark-to-market value(s) for such Swap Contracts, as determined based
upon one or more mid-market or other readily available quotations provided by any recognized dealer in such Swap Contracts (which may include a Lender or any Affiliate of a Lender). 

“Swing Line Lender” means Bank of America in its capacity as provider of Swing Line Loans, or any successor swing line lender
hereunder. 
 “Swing Line Loan” has the meaning specified in Section 2.04(a). 

“Swing Line Loan Notice” means a notice of a Borrowing of Swing Line Loans pursuant to
Section 2.04(b), which shall be substantially in the form of Exhibit B or such other form as approved by the Administrative Agent (including any form on an electronic platform or electronic transmission system as
shall be approved by the Administrative Agent pursuant), appropriately completed and signed by a Responsible Officer of the Borrower. 

“Swing Line Sublimit” means an amount equal to $75,000,000. The Swing Line Sublimit is part of, and not in addition to, the
Aggregate Revolving Commitments. 
 “SYNNEX Canada” means SYNNEX Canada Limited, an Ontario corporation. 

“Synthetic Lease Obligation” means the monetary obligation of a Person under (a) a
so-called synthetic, off-balance sheet or tax retention lease, or (b) an agreement for the use or possession of property creating obligations that do not appear on
the balance sheet of such Person but which, upon the insolvency or bankruptcy of such Person, would be characterized as the indebtedness of such Person (without regard to accounting treatment). 

“Target Acquisition” means the Acquisition of the certain assets of Datatec Limited and Datatec PLC by the Borrower or one or
more of its Wholly Owned Subsidiaries pursuant to the terms of the Target Acquisition Document. 
 “Target Acquisition
Document” means the Share Purchase Agreement dated as of June 5, 2017 by and among Datatec Limited, Datatec PLC and the Borrower. 

“Taxes” means all present or future taxes, levies, imposts, duties, deductions, withholdings (including backup withholding),
assessments, fees or other charges imposed by any Governmental Authority, including any interest, additions to tax or penalties applicable thereto. 

“Term A Loan” has the meaning specified in Section 2.01(b). 

  
 31 

 “Term A Loan Commitment” means, as to each Lender, its obligation to make
its portion of the Term A Loan to the Borrower pursuant to Section 2.01(b), in the principal amount set forth opposite such Lender’s name on Schedule 2.01. The aggregate principal amount of the Term A Loan
Commitments of all of the Lenders as in effect on the Sixth Amendment Effective Date is SEVEN HUNDRED MILLION DOLLARS ($700,000,000). 

“Term Loan” means the Term A Loan, the Delay Draw Term Loan or any Incremental Term Loan, as the context may require 

“Term Loan Commitments” means the Term A Loan Commitment, the Delay Draw Term Loan Commitment or any Incremental Term Loan
Commitment, as the context may require 
 “Term Loan Increase” has the meaning provided in
Section 2.16(a). 
 “Threshold Amount” means $150,000,000. 

“Ticking Fee” has the meaning specified in Section 2.09(b). 

“Total Credit Exposure” means, as to any Lender at any time, the unused Commitments of such Lender at such time, the
outstanding Loans of such Lender at such time and such Lender’s participation in L/C Obligations and Swing Line Loans at such time. 

“Total Revolving Outstandings” means the aggregate Outstanding Amount of all Revolving Loans, all Swing Line Loans and all
L/C Obligations. 
 “Type” means, with respect to any Loan, its character as a Base Rate Loan or a Eurodollar Rate Loan.

 “United States” and “U.S.” mean the United States of America. 

“Unreimbursed Amount” has the meaning specified in Section 2.03(c)(i). 

“U.S. Person” means any Person that is a “United States Person” as defined in Section 7701(a)(30) of the
Internal Revenue Code. 
 “U.S. Tax Compliance Certificate” has the meaning specified in
Section 3.01(e)(ii)(B)(III). 
 “USA PATRIOT Act” has the meaning specified in
Section 6.22. 
 “Voting Equity Interests” means, with respect to any Person, Equity Interests
issued by such Person the holders of which are ordinarily, in the absence of contingencies, entitled to vote for the election of directors (or persons performing similar functions) of such Person, even though the right so to vote has been suspended
by the happening of such a contingency. 
 “Weighted Average Life to Maturity” means, when applied to any Indebtedness at
any date, the number of years obtained by dividing: (i) the sum of the products obtained by multiplying (a) the amount of each then remaining installment, sinking fund, serial maturity or other required payments of principal, including
payment at final maturity, in respect thereof, by (b) the number of years (calculated to the nearest one-twelfth) that will elapse between such date and the making of such payment; by (ii) the
then outstanding principal amount of such Indebtedness. 

  
 32 

 “Westcon-Datatec Entities” means, collectively, Westcon Group European
Holdings, Limited, a company organized and existing under the laws of the United Kingdom and Westcon Emerging Markets Group (Pty) Limited, a company organized under the laws of South Africa. 

“WCSI” means Westcon Canada Systems (WCSI) Inc., a Canadian corporation. 

“Wholly Owned Subsidiary” means any Person 100% of whose Equity Interests are at the time owned by the Borrower directly or
indirectly through other Persons 100% of whose Equity Interests are at the time owned, directly or indirectly, by the Borrower. 

“Write-Down and Conversion Powers” means, with respect to any EEA Resolution Authority, the write-down and conversion powers
of such EEA Resolution Authority from time to time under the Bail-In Legislation for the applicable EEA Member Country, which write-down and conversion powers are described in the EU Bail-In Legislation Schedule. 
 1.02 Other Interpretive Provisions. 

With reference to this Agreement and each other Loan Document, unless otherwise specified herein or in such other Loan Document: 

(a) The definitions of terms herein shall apply equally to the singular and plural forms of the terms defined. Whenever the
context may require, any pronoun shall include the corresponding masculine, feminine and neuter forms. The words “include,” “includes” and “including” shall be deemed to be followed by the phrase
“without limitation.” The word “will” shall be construed to have the same meaning and effect as the word “shall.” Unless the context requires otherwise, (i) any definition of or reference to any
agreement, instrument or other document (including the Loan Documents and any Organization Document) shall be construed as referring to such agreement, instrument or other document as from time to time amended, modified, extended, restated, replaced
or supplemented from time to time (subject to any restrictions on such amendments, supplements or modifications set forth herein or in any other Loan Document), (ii) any reference herein to any Person shall be construed to include such Person’s
successors and assigns, (iii) the words “hereto”, “herein,” “hereof” and “hereunder,” and words of similar import when used in any Loan Document, shall be construed to refer to
such Loan Document in its entirety and not to any particular provision thereof, (iv) all references in a Loan Document to Articles, Sections, Preliminary Statements, Exhibits and Schedules shall be construed to refer to Articles and Sections
of, and Preliminary Statements, Exhibits and Schedules to, the Loan Document in which such references appear, (v) any reference to any law shall include all statutory and regulatory rules, regulations, orders and provisions consolidating,
amending, replacing or interpreting such Law and any reference to any law or regulation shall, unless otherwise specified, refer to such Law or regulation as amended, modified, extended, restated, replaced or supplemented from time to time, and
(vi) the words “asset” and “property” shall be construed to have the same meaning and effect and to refer to any and all assets and properties, tangible and intangible, real and personal, including cash,
securities, accounts and contract rights. 
 (b) In the computation of periods of time from a specified date to a later
specified date, the word “from” means “from and including;” the words “to” and “until” each mean “to but excluding;” and the word “through” means
“to and including.” 

  
 33 

 (c) Section headings herein and in the other Loan Documents are included for
convenience of reference only and shall not affect the interpretation of this Agreement or any other Loan Document. 
 1.03 Accounting Terms; Changes in
GAAP; Calculation of Financial Covenants on a Pro Forma Basis. 
 (a) Generally. All accounting terms not specifically or
completely defined herein shall be construed in conformity with, and all financial data (including financial ratios and other financial calculations) required to be submitted pursuant to this Agreement shall be prepared in conformity with, GAAP
applied on a consistent basis, as in effect from time to time, applied in a manner consistent with that used in preparing the Audited Financial Statements, except as otherwise specifically prescribed herein. Notwithstanding the foregoing, for
purposes of determining compliance with any covenant (including the computation of any financial covenant) contained herein, Indebtedness of the Borrower and its Subsidiaries shall be deemed to be carried at 100% of the outstanding principal amount
thereof, and the effects of FASB ASC 825 and FASB ASC 470-20 on financial liabilities shall be disregarded. 

(b) Changes in GAAP. If at any time any change in GAAP (including the adoption of IFRS) would affect the computation of any financial
ratio or requirement set forth in any Loan Document, and either the Borrower or the Required Lenders shall so request, the Administrative Agent, the Lenders and the Loan Parties shall negotiate in good faith to amend such ratio or requirement to
preserve the original intent thereof in light of such change in GAAP (subject to the approval of the Required Lenders); provided that, until so amended, (i) such ratio or requirement shall continue to be computed in accordance
with GAAP prior to such change therein and (ii) the Borrower shall provide to the Administrative Agent and the Lenders financial statements and other documents required under this Agreement or as reasonably requested hereunder setting forth a
reconciliation between calculations of such ratio or requirement made before and after giving effect to such change in GAAP. Without limiting the foregoing, leases shall continue to be classified and accounted for on a basis consistent with that
reflected in the Audited Financial Statements for all purposes of this Agreement, notwithstanding any change in GAAP relating thereto, unless the parties hereto shall enter into a mutually acceptable amendment addressing such changes, as provided
for above. 
 (c) Consolidation of Variable Interest Entities. All references herein to consolidated financial statements of the
Borrower and its Subsidiaries or to the determination of any amount for the Borrower and its Subsidiaries on a consolidated basis or any similar reference shall, in each case, be deemed to include each variable interest entity that the Borrower is
required to consolidate pursuant to FASB ASC 810 as if such variable interest entity were a Subsidiary as defined herein. 
 (d)
Calculation of Financial Covenants on a Pro Forma Basis. Notwithstanding the above, the parties hereto acknowledge and agree that all calculations of the financial covenants in Section 8.11 (including for purposes of
determining the Applicable Rate) shall be made on a Pro Forma Basis with respect to any Acquisition (including the Target Acquisition), Material Disposition or Material Recovery Event occurring during the applicable period. 

(e) Limited Condition Acquisitions. Notwithstanding anything to the contrary herein, to the extent that the terms of this Agreement
require compliance with any financial ratio or test in connection with a Limited Condition Acquisition, at the option of the Borrower, the date of determination of whether the relevant condition is satisfied shall be deemed to be the date (on the
basis of the financial statements for the most recently ended four quarter period for which financial statements have been delivered) of execution of the definitive agreement with respect to such Limited Condition Acquisition (the “LCA Test
Date”), after giving effect to the relevant Limited Condition Acquisition and related incurrence of Indebtedness, on a Pro Forma Basis; provided that notwithstanding the foregoing, the Limited Condition

  
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Acquisition and the related Indebtedness to be incurred (and any associated Lien) and the use of proceeds thereof (and the consummation of any Acquisition or Investment) shall be deemed incurred
and/or applied at the LCA Test Date (until such time as the Indebtedness is actually incurred or the applicable definitive agreement is terminated without actually consummating the applicable Limited Condition Acquisition) and outstanding thereafter
for purposes of pro forma compliance with any applicable calculation of the financial covenants set forth in Section 8.11. For the avoidance of doubt, if any of such ratios or amounts for which compliance was determined or
tested as of the LCA Test Date are thereafter exceeded as a result of fluctuations in such ratio (including due to fluctuations in Consolidated EBITDA of the Borrower and its Subsidiaries or of the target of any Limited Condition Acquisition), at or
prior to the consummation of the relevant Limited Condition Acquisition, such ratios will not be deemed to have been exceeded as a result of such fluctuations solely for purposes of determining whether the relevant Limited Condition Acquisition is
permitted to be consummated or taken. 
 1.04 Rounding. 

Any financial ratios required to be maintained by the Loan Parties pursuant to this Agreement shall be calculated by dividing the appropriate
component by the other component, carrying the result to one place more than the number of places by which such ratio is expressed herein and rounding the result up or down to the nearest number (with a
rounding-up if there is no nearest number). 
 1.05 Times of Day; Rates. 

Unless otherwise specified, all references herein to times of day shall be references to Pacific time (daylight or standard, as applicable).
The Administrative Agent does not warrant, nor accept responsibility, nor shall the Administrative Agent have any liability with respect to the administration, submission or any other matter related to the rates in the definition of “Eurodollar
Base Rate” or with respect to any comparable or successor rate thereto. 
 1.06 Letter of Credit Amounts. 

Unless otherwise specified herein, the amount of a Letter of Credit at any time shall be deemed to be the stated amount of such Letter of
Credit in effect at such time; provided, however, that with respect to any Letter of Credit that, by its terms or the terms of any Issuer Document related thereto, provides for one or more automatic increases in the stated amount
thereof, the amount of such Letter of Credit shall be deemed to be the maximum stated amount of such Letter of Credit after giving effect to all such increases, whether or not such maximum stated amount is in effect at such time. 

ARTICLE II 
 THE COMMITMENTS AND
CREDIT EXTENSIONS 
 2.01 Revolving Loans and Term Loans. 

(a) Revolving Loans. Subject to the terms and conditions set forth herein, each Lender severally agrees to make loans (each such loan, a
“Revolving Loan”) to the Borrower in Dollars from time to time on any Business Day during the Availability Period in an aggregate amount not to exceed at any time outstanding the amount of such Lender’s Revolving Commitment;
provided, however, that after giving effect to any Borrowing of Revolving Loans, (i) the Total Revolving Outstandings shall not exceed the Aggregate Revolving Commitments, and (ii) the Revolving Credit Exposure of any Lender
shall not exceed such Lender’s Revolving Commitment. Within the limits of each Lender’s Revolving Commitment, and subject to the other terms and conditions hereof, the Borrower may borrow under this Section 2.01,
prepay under Section 2.05, and reborrow under this Section 2.01. Revolving Loans may be Base Rate Loans or Eurodollar Rate Loans, or a combination thereof, as further provided herein. 

  
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 (b) Term A Loan. Subject to the terms and conditions set forth herein, each Lender
severally agrees to make its portion of a term loan (the “Term A Loan”) to the Borrower in Dollars in one advance on the Sixth Amendment Effective Date in an amount equal to such Lender’s Term A Loan Commitment. The Lenders
shall make the Term A Loan to the Borrower by (i) advancing additional borrowings on the Sixth Amendment Effective Date and (ii) continuing portions of the Term A Loan outstanding immediately prior to the Sixth Amendment Effective Date.
Amounts repaid on the Term A Loan may not be reborrowed. The Term A Loan may consist of Base Rate Loans or Eurodollar Rate Loans, or a combination thereof, as further provided herein. 

(c) Delay Draw Term Loan. Subject to the terms and conditions set forth herein, each Lender severally agrees to make its portion of a
term loan (the “Delay Draw Term Loan”) to the Borrower in Dollars in one advance during the Availability Period in an amount not to exceed such Lender’s Delay Draw Term Loan Commitment. Amounts repaid on the Delay Draw Term
Loan may not be reborrowed. The Delay Draw Term Loan may consist of Base Rate Loans or Eurodollar Rate Loans, or a combination thereof, as further provided herein. 

(d) Incremental Term Loans. Subject to the terms and conditions set forth herein, on any Incremental Facility Closing Date on which any
Incremental Term Loan Commitments of any Class are effected (including through any Term Loan Increase) pursuant to Section 2.16, (i) each Lender of such Class severally agrees to make its portion a term loan (an
“Incremental Term Loan”) to the Borrower in Dollars in an amount equal to such Lender’s Incremental Term Loan Commitment of such Class. Amounts repaid on such Incremental Term Loan may not be reborrowed. The Incremental Term
Loans may consist of Base Rate Loans or Eurodollar Rate Loans, or a combination thereof, as further provided herein. 
 2.02 Borrowings, Conversions and
Continuations of Loans. 
 (a) Each Borrowing, each conversion of Loans from one Type to the other, and each continuation of Eurodollar
Rate Loans shall be made upon the Borrower’s irrevocable notice to the Administrative Agent, which may be given by telephone or a Loan Notice; provided, that any telephonic notice must be confirmed promptly by delivery to the
Administrative Agent of a Loan Notice. Each such notice must be received by the Administrative Agent not later than 11:00 a.m. (i) three Business Days prior to the requested date of any Borrowing of, conversion to or continuation of,
Eurodollar Rate Loans or of any conversion of Eurodollar Rate Loans to Base Rate Loans, and (ii) on the requested date of any Borrowing of Base Rate Loans. Each Borrowing of, conversion to or continuation of Eurodollar Rate Loans shall be in a
principal amount of $1,000,000 or a whole multiple of $500,000 in excess thereof (or, in connection with any conversion or continuation of a Term Loan, if less, the entire principal thereof then outstanding). Except as provided in Sections
2.03(c) and 2.04(c), each Borrowing of or conversion to Base Rate Loans shall be in a principal amount of $500,000 or a whole multiple of $100,000 in excess thereof (or, in connection with any conversion or continuation of a Term Loan, if
less, the entire principal thereof then outstanding). Each Loan Notice and each telephonic notice shall specify (i) whether the Borrower is requesting a Borrowing, a conversion of Loans from one Type to the other, or a continuation of
Eurodollar Rate Loans, (ii) the requested date of the Borrowing, conversion or continuation, as the case may be (which shall be a Business Day), (iii) the principal amount of Loans to be borrowed, converted or continued, (iv) the Type of
Loans to be borrowed or to which existing Loans are to be converted, and (v) if applicable, the duration of the Interest Period with respect thereto. If the Borrower fails to specify a Type of a Loan in a Loan Notice or if the Borrower fails to
give a timely notice requesting a conversion or continuation, then the applicable Loans shall be made as, or converted to, Base Rate Loans. Any such 

  
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automatic conversion to Base Rate Loans shall be effective as of the last day of the Interest Period then in effect with respect to the applicable Eurodollar Rate Loans. If the Borrower requests
a Borrowing of, conversion to, or continuation of Eurodollar Rate Loans in any Loan Notice, but fails to specify an Interest Period, it will be deemed to have specified an Interest Period of one month. 

(b) Following receipt of a Loan Notice, the Administrative Agent shall promptly notify each Lender of the amount of its Applicable Percentage
of the applicable Loans, and if no timely notice of a conversion or continuation is provided by the Borrower, the Administrative Agent shall notify each Lender of the details of any automatic conversion to Base Rate Loans described in the preceding
subsection. In the case of a Borrowing, each Lender shall make the amount of its Loan available to the Administrative Agent in immediately available funds at the Administrative Agent’s Office not later than 1:00 p.m. on the Business Day
specified in the applicable Loan Notice. Upon satisfaction of the applicable conditions set forth in Section 5.03 (and, if such Borrowing is the Delay Draw Term Loan, Section 5.02), the
Administrative Agent shall make all funds so received available to the Borrower in like funds as received by the Administrative Agent either by (i) crediting the account of the Borrower on the books of Bank of America with the amount of such
funds or (ii) wire transfer of such funds, in each case in accordance with instructions provided to (and reasonably acceptable to) the Administrative Agent by the Borrower; provided, however, that if, on the date the Loan Notice
with respect to a Borrowing of Revolving Loans is given by the Borrower, there are L/C Borrowings outstanding, then the proceeds of such Borrowing, first, shall be applied to the payment in full of any such L/C Borrowings and second, shall be
made available to the Borrower as provided above. 
 (c) Except as otherwise provided herein, a Eurodollar Rate Loan may be continued or
converted only on the last day of the Interest Period for such Eurodollar Rate Loan. During the existence of a Default, no Loans may be requested as, converted to or continued as Eurodollar Rate Loans without the consent of the Required Lenders, and
the Required Lenders may demand that any or all of the outstanding Eurodollar Rate Loans be converted immediately to Base Rate Loans. 
 (d)
Each determination of an interest rate by the Administrative Agent pursuant to any provision of this Agreement shall be conclusive and binding on the Borrower and the Lenders in the absence of manifest error. 

(e) After giving effect to all Borrowings, all conversions of Loans from one Type to the other, and all continuations of Loans as the same
Type, there shall not be more than ten (10) Interest Periods in effect. 
 (f) Notwithstanding anything to the contrary in this
Agreement, any Lender may exchange, continue or rollover all or a portion of its Loans in connection with any refinancing, extension, loan modification, repricing or similar transaction permitted by the terms of this Agreement, pursuant to a
cashless settlement mechanism approved by the Borrower, the Administrative Agent and such Lender. 
 (g) This
Section 2.02 shall not apply to Swing Line Loans. 
 2.03 Letters of Credit. 

(a) The Letter of Credit Commitment. 

(i) Subject to the terms and conditions set forth herein, (A) each L/C Issuer agrees, in reliance upon the agreements of
the Lenders set forth in this Section 2.03, (1) from time to time on any Business Day during the period from the Closing Date until the Letter of Credit Expiration Date, to issue Letters of Credit in Dollars for the account
of the Borrower or any Subsidiary, and 

  
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to amend or extend Letters of Credit previously issued by it, in accordance with subsection (b) below, and (2) to honor drawings under the Letters of Credit; and (B) the Lenders
severally agree to participate in Letters of Credit issued for the account of the Borrower or any Subsidiary and any drawings thereunder; provided that after giving effect to any L/C Credit Extension with respect to any Letter of Credit,
(w) the Total Revolving Outstandings shall not exceed the Aggregate Revolving Commitments, (x) the Revolving Credit Exposure of any Lender shall not exceed such Lender’s Revolving Commitment, (y) the Outstanding Amount of the L/C
Obligations shall not exceed the Letter of Credit Sublimit and (z) the aggregate outstanding amount of all L/C Obligations of Bank of America, in its capacity as an L/C Issuer, shall not exceed the L/C Commitment unless otherwise agreed by Bank
of America in its sole discretion. Each request by the Borrower for the issuance or amendment of a Letter of Credit shall be deemed to be a representation by the Borrower that the L/C Credit Extension so requested complies with the conditions set
forth in the proviso to the preceding sentence. Within the foregoing limits, and subject to the terms and conditions hereof, the Borrower’s ability to obtain Letters of Credit shall be fully revolving, and accordingly the Borrower may, during
the foregoing period, obtain Letters of Credit to replace Letters of Credit that have expired or that have been drawn upon and reimbursed. 

(ii) No L/C Issuer shall issue any Letter of Credit if: 

(A) subject to Section 2.03(b)(iii), the expiry date of the requested Letter of Credit would occur
more than twelve months after the date of issuance or last extension, unless the Lenders (other than Defaulting Lenders) holding a majority of the Revolving Credit Exposure have approved such expiry date; or 

(B) the expiry date of such requested Letter of Credit would occur after the Letter of Credit Expiration Date, unless all the
Lenders that have Revolving Commitments have approved such expiry date. 
 (iii) No L/C Issuer shall be under any obligation
to issue any Letter of Credit if: 
 (A) any order, judgment or decree of any Governmental Authority or arbitrator shall by
its terms purport to enjoin or restrain such L/C Issuer from issuing such Letter of Credit, or any Law applicable to such L/C Issuer or any request or directive (whether or not having the force of Law) from any Governmental Authority with
jurisdiction over such L/C Issuer shall prohibit, or request that such L/C Issuer refrain from, the issuance of letters of credit generally or such Letter of Credit in particular or shall impose upon such L/C Issuer with respect to such Letter of
Credit any restriction, reserve or capital requirement (for which such L/C Issuer is not otherwise compensated hereunder) not in effect on the Closing Date, or shall impose upon such L/C Issuer any unreimbursed loss, cost or expense which was not
applicable on the Closing Date and which such L/C Issuer in good faith deems material to it; 
 (B) the issuance of such
Letter of Credit would violate one or more policies of such L/C Issuer applicable to letters of credit generally; 
 (C)
except as otherwise agreed by the Administrative Agent and such L/C Issuer, such Letter of Credit is in an initial stated amount less than $25,000; 

(D) such Letter of Credit is to be denominated in a currency other than Dollars; 

  
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 (E) any Lender is at that time a Defaulting Lender, unless such L/C Issuer
has entered into arrangements, including the delivery of Cash Collateral, satisfactory to such L/C Issuer (in its sole discretion) with the Borrower or such Defaulting Lender to eliminate such L/C Issuer’s actual or potential Fronting Exposure
(after giving effect to Section 2.15(b)) with respect to the Defaulting Lender arising from either the Letter of Credit then proposed to be issued or that Letter of Credit and all other L/C Obligations as to which such L/C
Issuer has actual or potential Fronting Exposure, as it may elect in its sole discretion; or 
 (F) such Letter of Credit
contains any provisions for automatic reinstatement of the stated amount after any drawing thereunder. 
 (iv) No L/C Issuer
shall amend any Letter of Credit if such L/C Issuer would not be permitted at such time to issue such Letter of Credit in its amended form under the terms hereof. 

(v) No L/C Issuer shall be under any obligation to amend any Letter of Credit if (A) such L/C Issuer would have no
obligation at such time to issue such Letter of Credit in its amended form under the terms hereof, or (B) the beneficiary of such Letter of Credit does not accept the proposed amendment to such Letter of Credit. 

(vi) Each L/C Issuer shall act on behalf of the Lenders with respect to any Letters of Credit issued by it and the documents
associated therewith, and such L/C Issuer shall have all of the benefits and immunities (A) provided to the Administrative Agent in Article X with respect to any acts taken or omissions suffered by such L/C Issuer in connection with
Letters of Credit issued by it or proposed to be issued by it and Issuer Documents pertaining to such Letters of Credit as fully as if the term “Administrative Agent” as used in Article X included such L/C Issuer with respect to
such acts or omissions, and (B) as additionally provided herein with respect to such L/C Issuer. 
 (b) Procedures for Issuance and
Amendment of Letters of Credit; Auto-Extension Letters of Credit. 
 (i) Each Letter of Credit shall be issued or
amended, as the case may be, upon the request of the Borrower delivered to an L/C Issuer (with a copy to the Administrative Agent) in the form of a Letter of Credit Application, appropriately completed and signed by a Responsible Officer of the
Borrower. Such Letter of Credit Application may be sent by facsimile, by United States mail, by overnight courier, by electronic transmission using the system provided by such L/C Issuer, by personal delivery or by any other means acceptable to such
L/C Issuer. Such Letter of Credit Application must be received by such L/C Issuer and the Administrative Agent not later than 11:00 a.m. at least two Business Days (or such later date and time as the Administrative Agent and such L/C Issuer may
agree in a particular instance in their sole discretion) prior to the proposed issuance date or date of amendment, as the case may be. In the case of a request for an initial issuance of a Letter of Credit, such Letter of Credit Application shall
specify in form and detail satisfactory to such L/C Issuer: (A) the proposed issuance date of the requested Letter of Credit (which shall be a Business Day); (B) the amount thereof; (C) the expiry date thereof; (D) the name and
address of the beneficiary thereof; (E) the documents to be presented by such beneficiary in case of any drawing thereunder; (F) the full text of any certificate to be presented by such beneficiary in case of any drawing thereunder;
(G) the purpose and nature of the requested Letter of Credit; and (H) such other matters as such L/C Issuer may require. In the case of a request for an amendment of any outstanding Letter of Credit, such

  
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Letter of Credit Application shall specify in form and detail satisfactory to such L/C Issuer (A) the Letter of Credit to be amended; (B) the proposed date of amendment thereof (which
shall be a Business Day); (C) the nature of the proposed amendment; and (D) such other matters as such L/C Issuer may require. Additionally, the Borrower shall furnish to such L/C Issuer and the Administrative Agent such other documents
and information pertaining to such requested Letter of Credit issuance or amendment, including any Issuer Documents, as such L/C Issuer or the Administrative Agent may require. 

(ii) Promptly after receipt of any Letter of Credit Application, the applicable L/C Issuer will confirm with the Administrative
Agent (by telephone or in writing) that the Administrative Agent has received a copy of such Letter of Credit Application from the Borrower and, if not, such L/C Issuer will provide the Administrative Agent with a copy thereof. Unless such L/C
Issuer has received written notice from any Lender, the Administrative Agent or any Loan Party, at least one Business Day prior to the requested date of issuance or amendment of the applicable Letter of Credit, that one or more applicable conditions
contained in Article V shall not then be satisfied, then, subject to the terms and conditions hereof, such L/C Issuer shall, on the requested date, issue a Letter of Credit for the account of the Borrower or the applicable Subsidiary or enter
into the applicable amendment, as the case may be, in each case in accordance with such L/C Issuer’s usual and customary business practices. Immediately upon the issuance of each Letter of Credit, each Lender shall be deemed to, and hereby
irrevocably and unconditionally agrees to, purchase from each L/C Issuer a risk participation in such Letter of Credit in an amount equal to the product of such Lender’s Applicable Percentage times the amount of such Letter of Credit.

 (iii) If the Borrower so requests in any applicable Letter of Credit Application, an L/C Issuer may, in its sole
discretion, agree to issue a Letter of Credit that has automatic extension provisions (each, an “Auto-Extension Letter of Credit”); provided that any such Auto-Extension Letter of Credit must permit such L/C Issuer to prevent
any such extension at least once in each twelve-month period (commencing with the date of issuance of such Letter of Credit) by giving prior notice to the beneficiary thereof not later than a day (the
“Non-Extension Notice Date”) in each such twelve-month period to be agreed upon at the time such Letter of Credit is issued. Unless otherwise directed by an L/C Issuer, the Borrower shall not
be required to make a specific request to such L/C Issuer for any such extension. Once an Auto-Extension Letter of Credit has been issued, the Lenders shall be deemed to have authorized (but may not require) such L/C Issuer to permit the extension
of such Letter of Credit at any time to an expiry date not later than the Letter of Credit Expiration Date; provided, however, that such L/C Issuer shall not permit any such extension if (A) such L/C Issuer has determined that it
would not be permitted, or would have no obligation, at such time to issue such Letter of Credit in its revised form (as extended) under the terms hereof (by reason of the provisions of clause (ii) or (iii) of
Section 2.03(a) or otherwise), or (B) it has received notice (which may be by telephone or in writing) on or before the day that is seven Business Days before the Non-Extension
Notice Date (1) from the Administrative Agent that the Required Lenders have elected not to permit such extension or (2) from the Administrative Agent, any Lender or any Loan Party that one or more of the applicable conditions specified in
Section 5.03 is not then satisfied, and in each case directing such L/C Issuer not to permit such extension. 

(iv) If the Borrower so requests in any applicable Letter of Credit Application, an L/C Issuer may, in its sole discretion,
agree to issue a Letter of Credit that permits the automatic reinstatement of all or a portion of the stated amount thereof after any drawing thereunder (each, an “Auto-Reinstatement Letter of Credit”). Unless otherwise directed by
an L/C Issuer, the Borrower shall not be required to make a specific request to such L/C Issuer to permit such 

  
 40 

 
reinstatement. Once an Auto-Reinstatement Letter of Credit has been issued, except as provided in the following sentence, the Lenders shall be deemed to have authorized (but may not require) such
L/C Issuer to reinstate all or a portion of the stated amount thereof in accordance with the provisions of such Letter of Credit. Notwithstanding the foregoing, if such Auto-Reinstatement Letter of Credit permits an L/C Issuer to decline to
reinstate all or any portion of the stated amount thereof after a drawing thereunder by giving notice of such non-reinstatement within a specified number of days after such drawing (the “Non-Reinstatement Deadline”), such L/C Issuer shall not permit such reinstatement if it has received a notice (which may be by telephone or in writing) on or before the day that is seven Business Days
before the Non-Reinstatement Deadline (A) from the Administrative Agent that the Required Lenders have elected not to permit such reinstatement or (B) from the Administrative Agent, any Lender or any
Loan Party that one or more of the applicable conditions specified in Section 5.03 is not then satisfied (treating such reinstatement as an L/C Credit Extension for purposes of this clause) and, in each case, directing such
L/C Issuer not to permit such reinstatement. 
 (v) Promptly after its delivery of any Letter of Credit or any amendment to a
Letter of Credit to an advising bank with respect thereto or to the beneficiary thereof, the applicable L/C Issuer will also deliver to the Borrower and the Administrative Agent a true and complete copy of such Letter of Credit or amendment. 

(c) Drawings and Reimbursements; Funding of Participations. 

(i) Upon receipt from the beneficiary of any Letter of Credit of any notice of drawing under such Letter of Credit, the
applicable L/C Issuer shall notify the Borrower and the Administrative Agent thereof. Not later than 11:00 a.m. on the date of any payment by such L/C Issuer under a Letter of Credit (each such date, an “Honor Date”), the Borrower
shall reimburse such L/C Issuer through the Administrative Agent in an amount equal to the amount of such drawing. If the Borrower fails to so reimburse such L/C Issuer by such time, the Administrative Agent shall promptly notify each Lender of the
Honor Date, the amount of the unreimbursed drawing (the “Unreimbursed Amount”), and the amount of such Lender’s Applicable Percentage thereof. In such event, the Borrower shall be deemed to have requested a Borrowing of
Revolving Loans that are Base Rate Loans to be disbursed on the Honor Date in an amount equal to the Unreimbursed Amount, without regard to the minimum and multiples specified in Section 2.02 for the principal amount of
Base Rate Loans, but subject to the unutilized portion of the Aggregate Revolving Commitments and the conditions set forth in Section 5.03 (other than the delivery of a Loan Notice). Any notice given by an L/C Issuer or the
Administrative Agent pursuant to this Section 2.03(c)(i) may be given by telephone if immediately confirmed in writing; provided that the lack of such an immediate confirmation shall not affect the conclusiveness or
binding effect of such notice. 
 (ii) Each Lender shall upon any notice pursuant to
Section 2.03(c)(i) make funds available (and the Administrative Agent may apply Cash Collateral provided for this purpose) for the account of the applicable L/C Issuer at the Administrative Agent’s Office in an amount
equal to its Applicable Percentage of the Unreimbursed Amount not later than 1:00 p.m. on the Business Day specified in such notice by the Administrative Agent, whereupon, subject to the provisions of Section 2.03(c)(iii),
each Lender that so makes funds available shall be deemed to have made a Revolving Loan that is a Base Rate Loan to the Borrower in such amount. The Administrative Agent shall remit the funds so received to such L/C Issuer. 

  
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 (iii) With respect to any Unreimbursed Amount that is not fully refinanced
by a Borrowing of Revolving Loans that are Base Rate Loans because the conditions set forth in Section 5.03 cannot be satisfied or for any other reason, the Borrower shall be deemed to have incurred from the applicable L/C
Issuer an L/C Borrowing in the amount of the Unreimbursed Amount that is not so refinanced, which L/C Borrowing shall be due and payable on demand (together with interest) and shall bear interest at the Default Rate. In such event, each
Lender’s payment to the Administrative Agent for the account of such L/C Issuer pursuant to Section 2.03(c)(ii) shall be deemed payment in respect of its participation in such L/C Borrowing and shall constitute an L/C
Advance from such Lender in satisfaction of its participation obligation under this Section 2.03. 

(iv) Until each Lender funds its Revolving Loan or L/C Advance pursuant to this Section 2.03(c) to
reimburse the applicable L/C Issuer for any amount drawn under any Letter of Credit, interest in respect of such Lender’s Applicable Percentage of such amount shall be solely for the account of such L/C Issuer. 

(v) Each Lender’s obligation to make Revolving Loans or L/C Advances to reimburse the applicable L/C Issuer for amounts
drawn under Letters of Credit, as contemplated by this Section 2.03(c), shall be absolute and unconditional and shall not be affected by any circumstance, including (A) any setoff, counterclaim, recoupment, defense or
other right which such Lender may have against such L/C Issuer, the Borrower, any Subsidiary or any other Person for any reason whatsoever; (B) the occurrence or continuance of a Default; or (C) any other occurrence, event or condition,
whether or not similar to any of the foregoing; provided, however, that each Lender’s obligation to make Revolving Loans pursuant to this Section 2.03(c) is subject to the conditions set forth in
Section 5.03 (other than delivery by the Borrower of a Loan Notice). No such making of an L/C Advance shall relieve or otherwise impair the obligation of the Borrower to reimburse such L/C Issuer for the amount of any
payment made by such L/C Issuer under any Letter of Credit, together with interest as provided herein. 
 (vi) If any Lender
fails to make available to the Administrative Agent for the account of the applicable L/C Issuer any amount required to be paid by such Lender pursuant to the foregoing provisions of this Section 2.03(c) by the time
specified in Section 2.03(c)(ii), then, without limiting the other provisions of this Agreement, such L/C Issuer shall be entitled to recover from such Lender (acting through the Administrative Agent), on demand, such
amount with interest thereon for the period from the date such payment is required to the date on which such payment is immediately available to such L/C Issuer at a rate per annum equal to the greater of the Federal Funds Rate and a rate determined
by such L/C Issuer in accordance with banking industry rules on interbank compensation, plus any administrative, processing or similar fees customarily charged by such L/C Issuer in connection with the foregoing. If such Lender pays such amount
(with interest and fees as aforesaid), the amount so paid shall constitute such Lender’s Revolving Loan included in the relevant Borrowing or L/C Advance in respect of the relevant L/C Borrowing, as the case may be. A certificate of such L/C
Issuer submitted to any Lender (through the Administrative Agent) with respect to any amounts owing under this clause (vi) shall be conclusive absent manifest error. 

(d) Repayment of Participations. 

(i) At any time after an L/C Issuer has made a payment under any Letter of Credit and has received from any Lender such
Lender’s L/C Advance in respect of such payment in accordance with Section 2.03(c), if the Administrative Agent receives for the account of such L/C Issuer any payment in respect of the related Unreimbursed Amount or
interest thereon (whether directly from the Borrower or otherwise, including proceeds of Cash Collateral applied thereto by the Administrative Agent), the Administrative Agent will distribute to such Lender its Applicable Percentage thereof in the
same funds as those received by the Administrative Agent. 

  
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 (ii) If any payment received by the Administrative Agent for the account of
an L/C Issuer pursuant to Section 2.03(c)(i) is required to be returned under any of the circumstances described in Section 11.05 (including pursuant to any settlement entered into by such L/C
Issuer in its discretion), each Lender shall pay to the Administrative Agent for the account of such L/C Issuer its Applicable Percentage thereof on demand of the Administrative Agent, plus interest thereon from the date of such demand to the date
such amount is returned by such Lender, at a rate per annum equal to the Federal Funds Rate from time to time in effect. The obligations of the Lenders under this clause shall survive the payment in full of the Obligations and the termination of
this Agreement. 
 (e) Obligations Absolute. The obligation of the Borrower to reimburse each L/C Issuer for each drawing under each
Letter of Credit and to repay each L/C Borrowing shall be absolute, unconditional and irrevocable, and shall be paid strictly in accordance with the terms of this Agreement under all circumstances, including the following: 

(i) any lack of validity or enforceability of such Letter of Credit, this Agreement or any other Loan Document; 

(ii) the existence of any claim, counterclaim, setoff, defense or other right that the Borrower or any Subsidiary may have at
any time against any beneficiary or any transferee of such Letter of Credit (or any Person for whom any such beneficiary or any such transferee may be acting), such L/C Issuer or any other Person, whether in connection with this Agreement, the
transactions contemplated hereby or by such Letter of Credit or any agreement or instrument relating thereto, or any unrelated transaction; 

(iii) any draft, demand, certificate or other document presented under such Letter of Credit proving to be forged, fraudulent,
invalid or insufficient in any respect or any statement therein being untrue or inaccurate in any respect; or any loss or delay in the transmission or otherwise of any document required in order to make a drawing under such Letter of Credit; 

(iv) waiver by such L/C Issuer of any requirement that exists for such L/C Issuer’s protection and not the protection of
the Borrower or any waiver by such L/C Issuer which does not in fact materially prejudice the Borrower; 
 (v) honor of a
demand for payment presented electronically even if such Letter of Credit requires that demand be in the form of a draft; 

(vi) any payment made by such L/C Issuer in respect of an otherwise complying item presented after the date specified as the
expiration date of, or the date by which documents must be received under such Letter of Credit if presentation after such date is authorized by the Uniform Commercial Code, the ISP; 

(vii) any payment by such L/C Issuer under such Letter of Credit against presentation of a draft or certificate that does not
strictly comply with the terms of such Letter of Credit; or any payment made by such L/C Issuer under such Letter of Credit to any Person purporting to be a trustee in bankruptcy,
debtor-in-possession, assignee for the benefit of creditors, liquidator, receiver or other representative of or successor to any beneficiary or any transferee of such
Letter of Credit, including any arising in connection with any proceeding under any Debtor Relief Law; or 

  
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 (viii) any other circumstance or happening whatsoever, whether or not
similar to any of the foregoing, including any other circumstance that might otherwise constitute a defense available to, or a discharge of, the Borrower or any Subsidiary. 

The Borrower shall promptly examine a copy of each Letter of Credit and each amendment thereto that is delivered to it and, in the event of any claim of
noncompliance with the Borrower’s instructions or other irregularity, the Borrower will immediately notify such L/C Issuer. The Borrower shall be conclusively deemed to have waived any such claim against such L/C Issuer and its correspondents
unless such notice is given as aforesaid. 
 (f) Role of L/C Issuer. Each Lender and the Borrower agree that, in paying any drawing
under a Letter of Credit, no L/C Issuer shall have any responsibility to obtain any document (other than any sight draft, certificates and documents expressly required by such Letter of Credit) or to ascertain or inquire as to the validity or
accuracy of any such document or the authority of the Person executing or delivering any such document. None of any L/C Issuer, the Administrative Agent, any of their respective Related Parties nor any correspondent, participant or assignee of any
L/C Issuer shall be liable to any Lender for (i) any action taken or omitted in connection herewith at the request or with the approval of the Lenders or the Required Lenders, as applicable; (ii) any action taken or omitted in the absence
of gross negligence or willful misconduct; or (iii) the due execution, effectiveness, validity or enforceability of any document or instrument related to any Letter of Credit or Issuer Document. The Borrower hereby assumes all risks of the acts
or omissions of any beneficiary or transferee with respect to its use of any Letter of Credit; provided, however, that this assumption is not intended to, and shall not, preclude the Borrower from pursuing such rights and remedies as
it may have against the beneficiary or transferee at law or under any other agreement. None of any L/C Issuer, the Administrative Agent, any of their respective Related Parties nor any correspondent, participant or assignee of any L/C Issuer shall
be liable or responsible for any of the matters described in clauses (i) through (viii) of Section 2.03(e); provided, however, that anything in such clauses to the contrary notwithstanding, the Borrower
may have a claim against an L/C Issuer, and such L/C Issuer may be liable to the Borrower, to the extent, but only to the extent, of any direct, as opposed to consequential or exemplary, damages suffered by the Borrower which the Borrower proves, as
determined by a final nonappeable judgment of a court of competent jurisdiction, were caused by such L/C Issuer’s willful misconduct or gross negligence or such L/C Issuer’s willful failure to pay under any Letter of Credit after the
presentation to it by the beneficiary of a sight draft and certificate(s) strictly complying with the terms and conditions of a Letter of Credit. In furtherance and not in limitation of the foregoing, an L/C Issuer may accept documents that appear
on their face to be in order, without responsibility for further investigation, regardless of any notice or information to the contrary, and such L/C Issuer shall not be responsible for the validity or sufficiency of any instrument transferring,
endorsing or assigning or purporting to transfer, endorse or assign a Letter of Credit or the rights or benefits thereunder or proceeds thereof, in whole or in part, which may prove to be invalid or ineffective for any reason. An L/C Issuer may send
a Letter of Credit or conduct any communication to or from the beneficiary via the Society for Worldwide Interbank Financial Telecommunication (“SWIFT”) message or overnight courier, or any other commercially reasonable means of
communicating with a beneficiary. 
 (g) Applicability of ISP; Limitation of Liability. Unless otherwise expressly agreed by an L/C
Issuer and the Borrower when a Letter of Credit is issued, the rules of the ISP shall apply to each standby Letter of Credit. Notwithstanding the foregoing, no L/C Issuer shall be responsible to the Borrower for, and each L/C Issuer’s rights
and remedies against the Borrower shall not be impaired by, any action or inaction of such L/C Issuer required or permitted under any Law, order, or practice that is 

  
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required or permitted to be applied to any Letter of Credit or this Agreement, including the Law or any order of a jurisdiction where such L/C Issuer or the beneficiary is located, the practice
stated in the ISP or in the decisions, opinions, practice statements, or official commentary of the ICC Banking Commission, the Bankers Association for Finance and Trade—International Financial Services Association (BAFT-IFSA), or the Institute
of International Banking Law & Practice, whether or not any Letter of Credit chooses such Law or practice. 
 (h) Letter of
Credit Fees. The Borrower shall pay to the Administrative Agent for the account of each Lender with a Revolving Commitment in accordance, subject to Section 2.15, with its Applicable Percentage a Letter of Credit fee
(the “Letter of Credit Fee”) for each Letter of Credit equal to the Applicable Rate for Revolving Loans that are Eurodollar Rate Loans times the daily amount available to be drawn under such Letter of Credit. For purposes of
computing the daily amount available to be drawn under any Letter of Credit, the amount of such Letter of Credit shall be determined in accordance with Section 1.06. Letter of Credit Fees shall be (i) due and payable
on the last Business Day of each February, May, August and November, commencing with the first such date to occur after the issuance of such Letter of Credit, on the Letter of Credit Expiration Date and thereafter on demand; and (ii) computed
on a quarterly basis in arrears. If there is any change in the Applicable Rate during any quarter, the daily amount available to be drawn under each Letter of Credit shall be computed and multiplied by the Applicable Rate separately for each period
during such quarter that such Applicable Rate was in effect. Notwithstanding anything to the contrary contained herein, upon the request of the Required Lenders, while any Event of Default exists, all Letter of Credit Fees shall accrue at the
Default Rate. 
 (i) Fronting Fee and Documentary and Processing Charges Payable to L/C Issuer. The Borrower shall pay directly to
each L/C Issuer for its own account a fronting fee with respect to each Letter of Credit, at the rate per annum separately agreed in writing between the Borrower and such L/C Issuer, computed on the daily amount available to be drawn under such
Letter of Credit on a quarterly basis in arrears. In the case of Bank of America in its capacity as an L/C Issuer, such fronting fee shall be due and payable on the tenth Business Day after the end of each February, May, August and November in
respect of the most recently-ended quarterly period (or portion thereof, in the case of the first payment), commencing with the first such date to occur after the issuance of such Letter of Credit, on the Letter of Credit Expiration Date and
thereafter on demand, and, in the case of each other L/C Issuer, such fronting fee shall be due and payable as agreed in writing between the Borrower and such L/C Issuer. For purposes of computing the daily amount available to be drawn under any
Letter of Credit, the amount of such Letter of Credit shall be determined in accordance with Section 1.06. In addition, the Borrower shall pay directly to each L/C Issuer for its own account the customary issuance,
presentation, amendment and other processing fees, and other standard costs and charges, of such L/C Issuer relating to letters of credit as from time to time in effect. Such customary fees and standard costs and charges are due and payable on
demand and are nonrefundable. 
 (j) Conflict with Issuer Documents. In the event of any conflict between the terms hereof and the
terms of any Issuer Document, the terms hereof shall control. 
 (k) Letters of Credit Issued for Subsidiaries. Notwithstanding that a
Letter of Credit issued or outstanding hereunder is in support of any obligations of, or is for the account of, a Subsidiary, the Borrower shall be obligated to reimburse each L/C Issuer hereunder for any and all drawings under such Letter of
Credit. The Borrower hereby acknowledges that the issuance of Letters of Credit for the account of Subsidiaries inures to the benefit of the Borrower, and that the Borrower’s business derives substantial benefits from the businesses of such
Subsidiaries. 

  
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 (l) Additional L/C Issuers. The Borrower may from time to time, upon not less than
five (5) Business Days’ notice from the Borrower to the Administrative Agent (or such shorter period of time as may be agreed by the Administrative Agent in its sole discretion), designate a Lender hereunder as an L/C Issuer (upon
obtaining such Lender’s prior consent thereto). The Administrative Agent will promptly notify the Lenders of any designation of any such additional L/C Issuers by the Borrower. Upon (i) notification to the Lenders of any additional L/C
Issuer by the Administrative Agent and (ii) delivery by the Borrower of such contact and other information regarding such L/C Issuer as the Administrative Agent shall reasonably request, such Lender shall become an L/C Issuer for all purposes
of this Agreement, and references to “L/C Issuer” shall mean and include such Lender in its capacity as an L/C Issuer. 
 (m)
L/C Issuer Reports to the Administrative Agent. Unless otherwise agreed by the Administrative Agent, each L/C Issuer shall, in addition to its notification obligations set forth elsewhere in this Section, provide the Administrative Agent, the
following: 
 (i) reasonably prior to the time that such L/C Issuer issues, amends, renews, increases or extends a Letter of
Credit, the date of such issuance, amendment, renewal, increase or extension and the stated amount of the applicable Letters of Credit after giving effect to such issuance, amendment, renewal or extension (and whether the amounts thereof shall have
changed); 
 (ii) on each Business Day on which such L/C Issuer makes a payment pursuant to a Letter of Credit, the date and
amount of such payment; 
 (iii) on any Business Day on which the Borrower fails to reimburse a payment made pursuant to a
Letter of Credit required to be reimbursed to such L/C Issuer on such day, the date of such failure and the amount of such payment; 

(iv) on any other Business Day, such other information as the Administrative Agent shall reasonably request as to the Letters
of Credit issued by such L/C Issuer; and 
 (v) for so long as any Letter of Credit issued by an L/C Issuer is outstanding,
such L/C Issuer shall deliver to the Administrative Agent (A) on the last Business Day of each calendar month, and (B) on each date that (1) an L/C Credit Extension occurs or (2) there is any expiration, cancellation and/or
disbursement, in each case, with respect to any such Letter of Credit, a such information as the Administrative Agent shall reasonably request, including, the letter of credit number, maximum face amount, current face amount, beneficiary name,
issuance date, expiry date and whether such Letter of Credit is may be automatically renewed or extended. 
 The Administrative Agent shall maintain a
record of all outstanding Letters of Credit based upon information provided by the Borrower and the L/C Issuers pursuant to this Section 2.03(m), and such record of the Administrative Agent shall, absent manifest error, be
deemed a correct and conclusive record of all Letters of Credit outstanding from time to time hereunder. Notwithstanding the foregoing, if and to the extent the Administrative Agent determines that there are one or more discrepancies between
information provided by the Borrower and any L/C Issuer hereunder, the Administrative Agent will notify the Borrower and such L/C Issuer thereof and the Borrower and such L/C Issuer shall endeavor to reconcile any such discrepancy. 

  
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 2.04 Swing Line Loans. 

(a) Swing Line Facility. Subject to the terms and conditions set forth herein, the Swing Line Lender, in reliance upon the agreements of
the other Lenders set forth in this Section 2.04, may in its sole discretion make loans (each such loan, a “Swing Line Loan”) to the Borrower in Dollars from time to time on any Business Day during the
Availability Period in an aggregate amount not to exceed at any time outstanding the amount of the Swing Line Sublimit, notwithstanding the fact that such Swing Line Loans, when aggregated with the Applicable Percentage of the Outstanding Amount of
Revolving Loans and L/C Obligations of the Lender acting as Swing Line Lender, may exceed the amount of such Lender’s Revolving Commitment; provided, however, that (i) after giving effect to any Swing Line Loan, (A) the
Total Revolving Outstandings shall not exceed the Aggregate Revolving Commitments and (B) the Revolving Credit Exposure of any Lender shall not exceed such Lender’s Revolving Commitment, (ii) the Borrower shall not use the proceeds of
any Swing Line Loan to refinance any outstanding Swing Line Loan and (iii) the Swing Line Lender shall not be under any obligation to make any Swing Line Loan if it shall determine (which determination shall be conclusive and binding absent
manifest error) that it has, or by such Credit Extension may have, Fronting Exposure. Within the foregoing limits, and subject to the other terms and conditions hereof, the Borrower may borrow under this Section 2.04,
prepay under Section 2.05, and reborrow under this Section 2.04. Each Swing Line Loan shall bear interest at the LIBOR Daily Floating Rate. Immediately upon the making of a Swing Line Loan, each
Lender shall be deemed to, and hereby irrevocably and unconditionally agrees to, purchase from the Swing Line Lender a risk participation in such Swing Line Loan in an amount equal to the product of such Lender’s Applicable Percentage
times the amount of such Swing Line Loan. 
 (b) Borrowing Procedures. Each Borrowing of Swing Line Loans shall be made upon
the Borrower’s irrevocable notice to the Swing Line Lender and the Administrative Agent, which may be given by telephone or a Swing Line Loan Notice; provided, that, any telephonic notice must be confirmed promptly by delivery to
the Swing Line Lender and the Administrative Agent of a Swing Line Loan Notice. Each such notice must be received by the Swing Line Lender and the Administrative Agent not later than 1:00 p.m. on the requested borrowing date, and shall specify
(i) the amount to be borrowed, which shall be a minimum principal amount of $100,000 and (ii) the requested borrowing date, which shall be a Business Day. Promptly after receipt by the Swing Line Lender of any Swing Line Loan Notice, the
Swing Line Lender will confirm with the Administrative Agent (by telephone or in writing) that the Administrative Agent has also received such Swing Line Loan Notice and, if not, the Swing Line Lender will notify the Administrative Agent (by
telephone or in writing) of the contents thereof. Unless the Swing Line Lender has received notice (by telephone or in writing) from the Administrative Agent (including at the request of any Lender) prior to 2:00 p.m. on the date of the proposed
Borrowing of Swing Line Loans (A) directing the Swing Line Lender not to make such Swing Line Loan as a result of the limitations set forth in the first proviso to the first sentence of Section 2.04(a), or
(B) that one or more of the applicable conditions specified in Article V is not then satisfied, then, subject to the terms and conditions hereof, the Swing Line Lender will, not later than 3:00 p.m. on the borrowing date specified in
such Swing Line Loan Notice, make the amount of its Swing Line Loan available to the Borrower. 
 (c) Refinancing of Swing Line Loans.

 (i) The Swing Line Lender at any time in its sole discretion may request, on behalf of the Borrower (which hereby
irrevocably authorizes the Swing Line Lender to so request on its behalf), that each Lender make a Base Rate Loan in an amount equal to such Lender’s Applicable Percentage of the amount of Swing Line Loans then outstanding. Such request shall
be made in writing (which written request shall be deemed to be a Loan Notice for purposes hereof) and in accordance with the requirements of Section 2.02, without regard to the minimum and multiples specified therein for
the principal amount of Base Rate Loans, but subject to the unutilized portion of the Aggregate Revolving Commitments and the conditions set forth in Section 5.03. The Swing Line Lender shall furnish the Borrower with a
copy of the applicable Loan Notice promptly after delivering such notice to the Administrative Agent. Each Lender shall make an amount equal to its Applicable Percentage of the amount specified in such Loan Notice available to the Administrative
Agent in immediately available funds (and the Administrative Agent may 

  
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apply Cash Collateral available with respect to the applicable Swing Line Loan) for the account of the Swing Line Lender at the Administrative Agent’s Office not later than 1:00 p.m. on the
day specified in such Loan Notice, whereupon, subject to Section 2.04(c)(ii), each Lender that so makes funds available shall be deemed to have made a Revolving Loan that is a Base Rate Loan to the Borrower in such amount.
The Administrative Agent shall remit the funds so received to the Swing Line Lender. 
 (ii) If for any reason any Swing Line
Loan cannot be refinanced by such a Borrowing of Revolving Loans in accordance with Section 2.04(c)(i), the request for Revolving Loans that are Base Rate Loans submitted by the Swing Line Lender as set forth herein shall
be deemed to be a request by the Swing Line Lender that each of the Lenders fund its risk participation in the relevant Swing Line Loan and each Lender’s payment to the Administrative Agent for the account of the Swing Line Lender pursuant to
Section 2.04(c)(i) shall be deemed payment in respect of such participation. 
 (iii) If any Lender
fails to make available to the Administrative Agent for the account of the Swing Line Lender any amount required to be paid by such Lender pursuant to the foregoing provisions of this Section 2.04(c) by the time specified
in Section 2.04(c)(i), the Swing Line Lender shall be entitled to recover from such Lender (acting through the Administrative Agent), on demand, such amount with interest thereon for the period from the date such payment is
required to the date on which such payment is immediately available to the Swing Line Lender at a rate per annum equal to the greater of the Federal Funds Rate and a rate determined by the Swing Line Lender in accordance with banking industry rules
on interbank compensation, plus any administrative, processing or similar fees customarily charged by the Swing Line Lender in connection with the foregoing. If such Lender pays such amount (with interest and fees as aforesaid), the amount so paid
shall constitute such Lender’s Revolving Loan included in the relevant Borrowing or funded participation in the relevant Swing Line Loan, as the case may be. A certificate of the Swing Line Lender submitted to any Lender (through the
Administrative Agent) with respect to any amounts owing under this clause (iii) shall be conclusive absent manifest error. 

(iv) Each Lender’s obligation to make Revolving Loans or to purchase and fund risk participations in Swing Line Loans
pursuant to this Section 2.04(c) shall be absolute and unconditional and shall not be affected by any circumstance, including (A) any setoff, counterclaim, recoupment, defense or other right that such Lender may have
against the Swing Line Lender, the Borrower, any Subsidiary or any other Person for any reason whatsoever, (B) the occurrence or continuance of a Default, or (C) any other occurrence, event or condition, whether or not similar to any of
the foregoing; provided, however, that each Lender’s obligation to make Revolving Loans pursuant to this Section 2.04(c) is subject to the conditions set forth in Section 5.03
(other than delivery by the Borrower of a Loan Notice). No such funding of risk participations shall relieve or otherwise impair the obligation of the Borrower to repay Swing Line Loans, together with interest as provided herein. 

(d) Repayment of Participations. 

(i) At any time after any Lender has purchased and funded a risk participation in a Swing Line Loan, if the Swing Line Lender
receives any payment on account of such Swing Line Loan, the Swing Line Lender will distribute to such Lender its Applicable Percentage thereof in the same funds as those received by the Swing Line Lender. 

  
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 (ii) If any payment received by the Swing Line Lender in respect of
principal or interest on any Swing Line Loan is required to be returned by the Swing Line Lender under any of the circumstances described in Section 11.05 (including pursuant to any settlement entered into by the Swing Line
Lender in its discretion), each Lender shall pay to the Swing Line Lender its Applicable Percentage thereof on demand of the Administrative Agent, plus interest thereon from the date of such demand to the date such amount is returned, at a rate per
annum equal to the Federal Funds Rate. The Administrative Agent will make such demand upon the request of the Swing Line Lender. The obligations of the Lenders under this clause shall survive the payment in full of the Obligations and the
termination of this Agreement. 
 (e) Interest for Account of Swing Line Lender. The Swing Line Lender shall be responsible for
invoicing the Borrower for interest on the Swing Line Loans. Until each Lender funds its Revolving Loans that are Base Rate Loans or risk participation pursuant to this Section 2.04 to refinance such Lender’s
Applicable Percentage of any Swing Line Loan, interest in respect of such Applicable Percentage shall be solely for the account of the Swing Line Lender. 

(f) Payments Directly to Swing Line Lender. The Borrower shall make all payments of principal and interest in respect of the Swing Line
Loans directly to the Swing Line Lender. 
 2.05 Prepayments. 

(a) Voluntary Prepayments of Loans. 

(i) Revolving Loans and Term Loans. The Borrower may, upon notice from the Borrower to the Administrative Agent pursuant
to delivery to the Administrative Agent of a Notice of Loan Prepayment, at any time or from time to time voluntarily prepay Revolving Loans and/or the Term Loans in whole or in part without premium or penalty; provided that, unless otherwise
agreed by the Administrative Agent, (A) such notice must be received by the Administrative Agent not later than 11:00 a.m. (1) one Business Day prior to any date of prepayment of Eurodollar Rate Loans and (2) on the date of prepayment
of Base Rate Loans; (B) any such prepayment of Eurodollar Rate Loans shall be in a principal amount of $1,000,000 or a whole multiple of $500,000 in excess thereof (or, if less, the entire principal amount thereof then outstanding); (C) any
prepayment of Base Rate Loans shall be in a principal amount of $500,000 or a whole multiple of $100,000 in excess thereof (or, if less, the entire principal amount thereof then outstanding); (D) any prepayment of the Term A Loan or any Delayed Draw
Term Loans shall be applied to the Term Loan selected by the Borrower and ratably to the remaining principal amortization payments of such Term Loan; and (E) any prepayment of any Incremental Term Loan shall be applied as provided in the
relevant Incremental Amendment. Each such notice shall specify the date and amount of such prepayment and the Type(s) and Class(es) of Loans to be prepaid and, if Eurodollar Rate Loans are to be prepaid, the Interest Period(s) of such Loans. The
Administrative Agent will promptly notify each Lender of its receipt of each such notice, and of the amount of such Lender’s Applicable Percentage of such prepayment. If such notice is given by the Borrower, the Borrower shall make such
prepayment and the payment amount specified in such notice shall be due and payable on the date specified therein. Any prepayment of a Eurodollar Rate Loan shall be accompanied by all accrued interest on the amount prepaid, together with any
additional amounts required pursuant to Section 3.05. Subject to Section 2.15, each such prepayment shall be applied to the Loans of the Lenders in accordance with their respective Applicable
Percentages. 

  
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 (ii) Swing Line Loans. The Borrower may, upon notice to the Swing
Line Lender pursuant to delivery to the Swing Line Lender of a Notice of Loan Prepayment (with a copy to the Administrative Agent), at any time or from time to time, voluntarily prepay Swing Line Loans in whole or in part without premium or penalty;
provided that, unless otherwise agreed by the Swing Line Lender, (i) such notice must be received by the Swing Line Lender and the Administrative Agent not later than 1:00 p.m. on the date of the prepayment, and (ii) any such
prepayment shall be in a minimum principal amount of $100,000 or a whole multiple of $100,000 in excess thereof (or, if less, the entire principal thereof then outstanding). Each such notice shall specify the date and amount of such prepayment. If
such notice is given by the Borrower, the Borrower shall make such prepayment and the payment amount specified in such notice shall be due and payable on the date specified therein. 

(b) Mandatory Prepayments of Loans. 

(i) Revolving Commitments. If for any reason the Total Revolving Outstandings at any time exceed the Aggregate Revolving
Commitments then in effect, the Borrower shall immediately prepay Revolving Loans and/or Swing Line Loans and/or Cash Collateralize the L/C Obligations in an aggregate amount equal to such excess; provided, however, that the Borrower
shall not be required to Cash Collateralize the L/C Obligations pursuant to this Section 2.05(b)(i) unless after the prepayment in full of the Revolving Loans and Swing Line Loans the Total Revolving Outstandings exceed the
Aggregate Revolving Commitments then in effect. 
 (ii) Dispositions and Recovery Events. The Borrower shall prepay
the Loans as hereafter provided in an aggregate amount equal to 100% of the Net Cash Proceeds received by any Loan Party from any Material Disposition or Material Recovery Event to the extent such Net Cash Proceeds are not reinvested in property
(other than current assets as classified by GAAP) that is useful in the business of the Borrower and its Subsidiaries within 365 days of the date of such Material Disposition or Material Recovery Event (it being understood that such prepayment shall
be due immediately upon the expiration of such 365 day period). 
 (iii) Debt Issuances. Immediately upon receipt by
any Loan Party of the Net Cash Proceeds of any Debt Issuance by any Loan Party, the Borrower shall prepay the Loans as hereafter provided in an aggregate amount equal to 100% of such Net Cash Proceeds. 

(iv) Application of Mandatory Prepayments. All amounts required to be paid pursuant to this
Section 2.05(b) shall be applied as follows: 
 (A) with respect to all amounts prepaid pursuant to
Section 2.05(b)(i), first, ratably to the L/C Borrowings and the Swing Line Loans, second, to the outstanding Revolving Loans, and, third, to Cash Collateralize the remaining L/C Obligations (if
required by the provision of Section 2.05(b)(i)); and 
 (B) with respect to all amounts prepaid
pursuant to Sections 2.05(b)(ii) and (iii), first ratably to the Outstanding Amount of the Term Loans (in each case, ratably to the remaining principal amortization payments), second, ratably to the L/C Borrowings and the
Swing Line Loans, third, to the outstanding Revolving Loans. 
 Within the parameters of the applications set forth above, prepayments
shall be applied first to Base Rate Loans and then to Eurodollar Rate Loans in direct order of Interest Period maturities. All prepayments under this Section 2.05(b) shall be subject to
Section 3.05, but otherwise without premium or penalty, and shall be accompanied by interest on the principal amount prepaid through the date of prepayment. 

  
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 2.06 Termination or Reduction of Commitments. 

(a) Optional Reductions of the Aggregate Revolving Commitments. The Borrower may, upon notice to the Administrative Agent, terminate the
Aggregate Revolving Commitments, or from time to time permanently reduce the Aggregate Revolving Commitments; provided that (i) any such notice shall be received by the Administrative Agent not later than 11:00 a.m. three Business Days
prior to the date of termination or reduction, (ii) any such partial reduction shall be in an aggregate amount of $5,000,000 or any whole multiple of $1,000,000 in excess thereof, (iii) the Borrower shall not terminate or reduce the
Aggregate Revolving Commitments if, after giving effect thereto and to any concurrent prepayments hereunder, the Total Revolving Outstandings would exceed the Aggregate Revolving Commitments and (iv) if, after giving effect to any reduction of
the Aggregate Revolving Commitments, the Letter of Credit Sublimit or the Swing Line Sublimit exceeds the amount of the Aggregate Revolving Commitments, such sublimit shall be automatically reduced by the amount of such excess. The Administrative
Agent will promptly notify the Lenders of any such notice of termination or reduction of the Aggregate Revolving Commitments. Any reduction of the Aggregate Revolving Commitments shall be applied to the Revolving Commitment of each Lender according
to its Applicable Percentage. All fees accrued until the effective date of any termination of the Aggregate Revolving Commitments shall be paid on the effective date of such termination. 

(b) Optional Reductions of the Delay Draw Term Loan Commitments. The Borrower may, upon notice to the Administrative Agent, terminate or
permanently reduce the Delay Draw Term Loan Commitments; provided, that (i) any such notice shall be received by the Administrative Agent not later than 11:00 a.m. three Business Days prior to the date of termination or reduction and
(ii) any such partial reduction shall be in an aggregate amount of $5,000,000 or any whole multiple of $1,000,000 in excess thereof. 

(c) Termination of Delay Draw Term Loan Commitments. For the avoidance of doubt the undrawn amount of the Delay Draw Term Loan
Commitments shall automatically and permanently terminate upon the earlier of the Borrowing of the Delay Draw Term Loan and the expiration of the Availability Period. 

(d) Termination of Term A Loan Commitments. For the avoidance of doubt the undrawn amount of the Term A Loan Commitments shall
automatically and permanently terminate upon the Borrowing of the Term A Loan on the Sixth Amendment Effective Date. 
 (e) Termination of
Aggregate Revolving Commitments. On the date any extension of credit is made under any agreement governing Additional Foreign Subsidiary Debt (including, without limitation, the making of any loans or the issuance of any letters of credit or
similar instruments) results in the incurrence of outstanding amounts thereunder, the Aggregate Revolving Commitments shall be automatically and permanently terminated in an amount equal to the amount of such credit extension. If after giving effect
to such reduction, the Total Revolving Outstandings exceed the Aggregate Revolving Commitments then in effect, the Borrower shall immediately prepay Revolving Loans and/or Swing Line Loans and/or Cash Collateralize the L/C Obligations in accordance
with Section 2.05(b)(i) such that after giving effect to the termination of the Aggregate Revolving Commitments to be effected in accordance with this Section 2.06(d), the Total Revolving
Outstandings does not exceed the Aggregate Revolving Commitments. 
 2.07 Repayment of Loans. 

(a) Revolving Loans. The Borrower shall repay to the Lenders on the Maturity Date the aggregate principal amount of all Revolving Loans
outstanding on such date. 

  
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 (b) Swing Line Loans. The Borrower shall repay each Swing Line Loan on the earlier to
occur of (i) the date ten Business Days after such Swing Line Loan is made and (ii) the Maturity Date. 
 (c) Term A Loan.
The Borrower shall repay the outstanding principal amount of the Term A Loan in quarterly installments on the last day of each fiscal quarter, commencing on February 28, 2018 in an amount equal to 1.25% of the outstanding principal amount of
the Term A Loan on the Sixth Amendment Effective Date (after giving effect to the borrowing thereof on the Sixth Amendment Effective Date), in each case as such installments may hereafter be adjusted as a result of prepayments made pursuant to
Section 2.05, unless accelerated sooner pursuant to Section 9.02. On the Maturity Date the Borrower shall repay the outstanding principal amount of the Term A Loan in full. 

(d) Delay Draw Term Loan. The Borrower shall repay the outstanding principal amount of the Delay Draw Term Loan in quarterly
installments on the last day of each fiscal quarter, commencing on the last day of the second fiscal quarter ending after the advance of the Delay Draw Term Loan, in an amount equal to 1.25% of the initial principal amount of the Delay Draw Term
Loan, in each case as such installments may hereafter be adjusted as a result of prepayments made pursuant to Section 2.05, unless accelerated sooner pursuant to Section 9.02. On the Maturity Date
the Borrower shall repay the outstanding principal amount of the Delay Draw Term Loan in full. 
 (e) Other Term Loans. Except as set
forth in Section 2.07(c), the Borrower shall repay the outstanding principal amount of all other Term Loans as provided in the applicable Incremental Amendment, unless accelerated sooner pursuant to
Section 9.02. 
 2.08 Interest. 

(a) Subject to the provisions of subsection (b) below, (i) each Eurodollar Rate Loan shall bear interest on the outstanding principal
amount thereof for each Interest Period at a rate per annum equal to the Eurodollar Rate for such Interest Period plus the Applicable Rate; (ii) each Base Rate Loan shall bear interest on the outstanding principal amount thereof from the
applicable borrowing date at a rate per annum equal to the Base Rate plus the Applicable Rate; and (iii) each Swing Line Loan shall bear interest on the outstanding principal amount thereof from the applicable borrowing date at a rate
per annum equal to the LIBOR Daily Floating Rate plus the Applicable Rate for Eurodollar Rate Loans. To the extent that any calculation of interest or any fee required to be paid under this Agreement shall be based on (or would result in) a
calculation that is less than zero, such calculation shall be deemed zero for purposes of this Agreement. 
 (b) (i) If any amount of
principal of any Loan is not paid when due (without regard to any applicable grace periods), whether at stated maturity, by acceleration or otherwise, such amount shall thereafter bear interest at a fluctuating interest rate per annum at all times
equal to the Default Rate to the fullest extent permitted by applicable Laws. 
 (ii) If any amount (other than principal of
any Loan) payable by the Borrower under any Loan Document is not paid when due (without regard to any applicable grace periods), whether at stated maturity, by acceleration or otherwise, then upon the request of the Required Lenders, such amount
shall thereafter bear interest at a fluctuating interest rate per annum at all times equal to the Default Rate to the fullest extent permitted by applicable Laws. 

(iii) Upon the request of the Required Lenders, while any Event of Default exists (other than as set forth in clauses (b)(i)
and (b)(ii) above), the Borrower shall pay interest on the principal amount of all outstanding Obligations hereunder at a fluctuating interest rate per annum at all times equal to the Default Rate to the fullest extent permitted by applicable Laws.

  
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 (iv) Accrued and unpaid interest on past due amounts (including interest on
past due interest) shall be due and payable upon demand. 
 (c) Interest on each Loan shall be due and payable in arrears on each Interest
Payment Date applicable thereto and at such other times as may be specified herein. Interest hereunder shall be due and payable in accordance with the terms hereof before and after judgment, and before and after the commencement of any proceeding
under any Debtor Relief Law. 
 2.09 Fees. 

In addition to certain fees described in subsections (h) and (i) of Section 2.03: 

(a) Commitment Fee. The Borrower shall pay to the Administrative Agent, for the account of each Lender with a Revolving
Commitment in accordance with its Applicable Percentage, a commitment fee (the “Commitment Fee”) equal to the product of (i) the Applicable Rate times (ii) the actual daily amount by which the Aggregate Revolving
Commitments exceed the sum of (A) the Outstanding Amount of Revolving Loans and (B) the Outstanding Amount of L/C Obligations, subject to adjustment as provided in Section 2.15. For the avoidance of doubt, the
Outstanding Amount of Swing Line Loans shall not be counted towards or considered usage of the Aggregate Revolving Commitments for purposes of determining the Commitment Fee. The Commitment Fee shall accrue at all times during the Availability
Period, including at any time during which one or more of the conditions in Article V is not met, and shall be due and payable quarterly in arrears on the last Business Day of each February, May, August and November, commencing with the first
such date to occur after the Closing Date, and on the last day of the Availability Period. The Commitment Fee shall be calculated quarterly in arrears, and if there is any change in the Applicable Rate during any quarter, the actual daily amount
shall be computed and multiplied by the Applicable Rate separately for each period during such quarter that such Applicable Rate was in effect. 

(b) Ticking Fee. The Borrower shall pay to the Administrative Agent, for the account of each Lender in accordance with a
Delay Draw Term Loan Commitment in accordance with its Applicable Percentage, a ticking fee (the “Ticking Fee”) equal to the product of (x) the Applicable Rate times (y) the actual daily amount of the Delay Draw
Term Loan Commitments, subject to adjustment as provided in Section 2.15. The Ticking Fee shall commence accruing on the Sixth Amendment Effective Date and thereafter shall accrue at all times during the Availability Period
with respect to the Delay Draw Term Loan Commitments, including at any time during which one or more of the conditions in Article V is not met, and shall be due and payable on the earlier of the date of funding of the Delay Draw Term Loan and
the last day of the Availability Period. The Ticking Fee shall be calculated quarterly in arrears. No Ticking Fee shall be due or payable if the Delay Draw Term Loan is funded on the Sixth Amendment Effective Date. 

(c) Other Fees. 

(i) The Borrower shall pay to MLPFS and the Administrative Agent for their own respective accounts fees in the amounts and at
the times specified in the Fee Letter. Such fees shall be fully earned when paid and shall not be refundable for any reason whatsoever. 

  
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 (ii) The Borrower shall pay to the Lenders such fees as shall have been
separately agreed upon in writing in the amounts and at the times so specified. Such fees shall be fully earned when paid and shall not be refundable for any reason whatsoever. 

2.10 Computation of Interest and Fees; Retroactive Adjustments of Applicable Rate. 

(a) All computations of interest for Base Rate Loans (including Base Rate Loans determined by reference to the Eurodollar Rate) shall be made
on the basis of a year of 365 or 366 days, as the case may be, and actual days elapsed. All other computations of fees and interest shall be made on the basis of a 360-day year and actual days elapsed (which
results in more fees or interest, as applicable, being paid than if computed on the basis of a 365-day year). Interest shall accrue on each Loan for the day on which the Loan is made, and shall not accrue on a
Loan, or any portion thereof, for the day on which the Loan or such portion is paid, provided that any Loan that is repaid on the same day on which it is made shall, subject to Section 2.12(a), bear interest for one
day. Each determination by the Administrative Agent of an interest rate or fee hereunder shall be conclusive and binding for all purposes, absent manifest error. 

(b) If, as a result of any restatement of or other adjustment to the financial statements of the Borrower or for any other reason, the Borrower
or the Lenders determine that (i) the Consolidated Leverage Ratio as calculated by the Borrower as of any applicable date was inaccurate and (ii) a proper calculation of the Consolidated Leverage Ratio would have resulted in higher pricing
for such period, the Borrower shall immediately and retroactively be obligated to pay to the Administrative Agent for the account of the applicable Lenders or the L/C Issuers, as the case may be, promptly on demand by the Administrative Agent (or,
after the occurrence of an actual or deemed entry of an order for relief with respect to the Borrower under the Bankruptcy Code of the United States, automatically and without further action by the Administrative Agent, any Lender or any L/C
Issuer), an amount equal to the excess of the amount of interest and fees that should have been paid for such period over the amount of interest and fees actually paid for such period. This paragraph shall not limit the rights of the Administrative
Agent, any Lender or any L/C Issuer, as the case may be, under this Agreement. The Borrower’s obligations under this paragraph shall survive the termination of the Aggregate Revolving Commitments and the repayment of all other Obligations
hereunder. 
 2.11 Evidence of Debt. 

(a) The Credit Extensions made by each Lender shall be evidenced by one or more accounts or records maintained by such Lender and by the
Administrative Agent in the ordinary course of business. The accounts or records maintained by the Administrative Agent and each Lender shall be conclusive absent manifest error of the amount of the Credit Extensions made by the Lenders to the
Borrower and the interest and payments thereon. Any failure to so record or any error in doing so shall not, however, limit or otherwise affect the obligation of the Borrower hereunder to pay any amount owing with respect to the Obligations. In the
event of any conflict between the accounts and records maintained by any Lender and the accounts and records of the Administrative Agent in respect of such matters, the accounts and records of the Administrative Agent shall control in the absence of
manifest error. Upon the request of any Lender made through the Administrative Agent, the Borrower shall execute and deliver to such Lender (through the Administrative Agent) a promissory note, which shall evidence such Lender’s Loans in
addition to such accounts or records. Each such promissory note shall be in the form of Exhibit C (a “Note”). Each Lender may attach schedules to its Note and endorse thereon the date, Type (if applicable), amount and
maturity of its Loans and payments with respect thereto. 

  
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 (b) In addition to the accounts and records referred to in subsection (a) above, each
Lender and the Administrative Agent shall maintain in accordance with its usual practice accounts or records evidencing the purchases and sales by such Lender of participations in Letters of Credit and Swing Line Loans. In the event of any conflict
between the accounts and records maintained by the Administrative Agent and the accounts and records of any Lender in respect of such matters, the accounts and records of the Administrative Agent shall control in the absence of manifest error. 

2.12 Payments Generally; Administrative Agent’s Clawback. 

(a) General. All payments to be made by the Borrower shall be made free and clear of and without condition or deduction for any
counterclaim, defense, recoupment or setoff. Except as otherwise expressly provided herein, all payments by the Borrower hereunder shall be made to the Administrative Agent, for the account of the respective Lenders to which such payment is owed, at
the Administrative Agent’s Office in Dollars and in immediately available funds not later than 2:00 p.m. on the date specified herein. The Administrative Agent will promptly distribute to each Lender its Applicable Percentage (or other
applicable share as provided herein) of such payment in like funds as received by wire transfer to such Lender’s Lending Office. All payments received by the Administrative Agent after 2:00 p.m. shall be deemed received on the next succeeding
Business Day and any applicable interest or fee shall continue to accrue. If any payment to be made by the Borrower shall come due on a day other than a Business Day, payment shall be made on the next following Business Day (or, in the case of
principal repayment installments on Eurodollar Rate Loans, if the result of such extension would be to extend such principal repayment installment into another calendar month, such principal repayment installment shall be due on the immediately
preceding Business Day), and such extension of time shall be reflected in computing interest or fees, as the case may be. 
 (b) (i)
Funding by Lenders; Presumption by Administrative Agent. Unless the Administrative Agent shall have received notice from a Lender prior to the proposed date of any Borrowing of Eurodollar Rate Loans (or, in the case of any Borrowing of Base
Rate Loans, prior to 12:00 noon on the date of such Borrowing) that such Lender will not make available to the Administrative Agent such Lender’s share of such Borrowing, the Administrative Agent may assume that such Lender has made such share
available on such date in accordance with Section 2.02 (or, in the case of a Borrowing of Base Rate Loans, that such Lender has made such share available in accordance with and at the time required by
Section 2.02) and may, in reliance upon such assumption, make available to the Borrower a corresponding amount. In such event, if a Lender has not in fact made its share of the applicable Borrowing available to the
Administrative Agent, then the applicable Lender and the Borrower severally agree to pay to the Administrative Agent forthwith on demand such corresponding amount in immediately available funds with interest thereon, for each day from and including
the date such amount is made available to the Borrower to but excluding the date of payment to the Administrative Agent, at (A) in the case of a payment to be made by such Lender, the greater of the Federal Funds Rate and a rate reasonably
determined by the Administrative Agent in accordance with banking industry rules on interbank compensation, plus any administrative, processing or similar fees customarily charged by the Administrative Agent in connection with the foregoing, and
(B) in the case of a payment to be made by the Borrower, the interest rate applicable to Base Rate Loans. If the Borrower and such Lender shall pay such interest to the Administrative Agent for the same or an overlapping period, the
Administrative Agent shall promptly remit to the Borrower the amount of such interest paid by the Borrower for such period. If such Lender pays its share of the applicable Borrowing to the Administrative Agent, then the amount so paid shall
constitute such Lender’s Loan included in such Borrowing. Any payment by the Borrower shall be without prejudice to any claim the Borrower may have against a Lender that shall have failed to make such payment to the Administrative Agent. 

(ii) Payments by Borrower; Presumptions by Administrative Agent. Unless the Administrative Agent shall have received
notice from the Borrower prior to the date on which any payment is due to the Administrative Agent for the account of the Lenders or the L/C Issuers 

  
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hereunder that the Borrower will not make such payment, the Administrative Agent may assume that the Borrower has made such payment on such date in accordance herewith and may, in reliance upon
such assumption, distribute to the Lenders or the L/C Issuers, as the case may be, the amount due. In such event, if the Borrower has not in fact made such payment, then each of the Lenders or the L/C Issuers, as the case may be, severally agrees to
repay to the Administrative Agent forthwith on demand the amount so distributed to such Lender or such L/C Issuer, in immediately available funds with interest thereon, for each day from and including the date such amount is distributed to it to but
excluding the date of payment to the Administrative Agent, at the greater of the Federal Funds Rate and a rate determined by the Administrative Agent in accordance with banking industry rules on interbank compensation. 

A notice of the Administrative Agent to any Lender or the Borrower with respect to any amount owing under this subsection
(b) shall be conclusive, absent manifest error. 
 (c) Failure to Satisfy Conditions Precedent. If any Lender makes available to
the Administrative Agent funds for any Loan to be made by such Lender as provided in the foregoing provisions of this Article II, and such funds are not made available to the Borrower by the Administrative Agent because the conditions to the
applicable Credit Extension set forth in Article V are not satisfied or waived in accordance with the terms hereof, the Administrative Agent shall return such funds (in like funds as received from such Lender) to such Lender, without
interest. 
 (d) Obligations of Lenders Several. The obligations of the Lenders hereunder to make Loans, to fund participations in
Letters of Credit and Swing Line Loans and to make payments pursuant to Section 11.04(c) are several and not joint. The failure of any Lender to make any Loan, to fund any such participation or to make any payment under
Section 11.04(c) on any date required hereunder shall not relieve any other Lender of its corresponding obligation to do so on such date, and no Lender shall be responsible for the failure of any other Lender to so make its
Loan, to purchase its participation or to make its payment under Section 11.04(c). 
 (e) Funding Source.
Nothing herein shall be deemed to obligate any Lender to obtain the funds for any Loan in any particular place or manner or to constitute a representation by any Lender that it has obtained or will obtain the funds for any Loan in any particular
place or manner. 
 2.13 Sharing of Payments by Lenders. 

If any Lender shall, by exercising any right of setoff or counterclaim or otherwise, obtain payment in respect of any principal of or interest
on any of the Loans made by it, or the participations in L/C Obligations or in Swing Line Loans held by it resulting in such Lender’s receiving payment of a proportion of the aggregate amount of such Loans or participations and accrued interest
thereon greater than its pro rata share thereof as provided herein, then the Lender receiving such greater proportion shall (a) notify the Administrative Agent of such fact, and (b) purchase (for cash at face value)
participations in the Loans and subparticipations in L/C Obligations and Swing Line Loans of the other Lenders, or make such other adjustments as shall be equitable, so that the benefit of all such payments shall be shared by the Lenders ratably in
accordance with the aggregate amount of principal of and accrued interest on their respective Loans and other amounts owing them, provided that: 

(i) if any such participations or subparticipations are purchased and all or any portion of the payment giving rise thereto is
recovered, such participations or subparticipations shall be rescinded and the purchase price restored to the extent of such recovery, without interest; and 

  
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 (ii) the provisions of this Section shall not be construed to apply to
(A) any payment made by or on behalf of the Borrower pursuant to and in accordance with the express terms of this Agreement (including the application of funds arising from the existence of a Defaulting Lender), (B) the application of Cash
Collateral provided for in Section 2.14 or (C) any payment obtained by a Lender as consideration for the assignment of or sale of a participation in any of its Loans or subparticipations in L/C Obligations or Swing
Line Loans to any assignee or participant, other than an assignment to the Borrower or any Subsidiary (as to which the provisions of this Section shall apply). 

Each Loan Party consents to the foregoing and agrees, to the extent it may effectively do so under applicable Law, that any Lender acquiring a
participation pursuant to the foregoing arrangements may exercise against such Loan Party rights of setoff and counterclaim with respect to such participation as fully as if such Lender were a direct creditor of such Loan Party in the amount of such
participation. 
 2.14 Cash Collateral. 

(a) Certain Credit Support Events. If (i) an L/C Issuer has honored any full or partial drawing request under any Letter of Credit
and such drawing has resulted in an L/C Borrowing, (ii) as of the Letter of Credit Expiration Date, any L/C Obligation for any reason remains outstanding, (iii) the Borrower shall be required to provide Cash Collateral pursuant to
Section 9.02(c) or (iv) there shall exist a Defaulting Lender, the Borrower shall immediately (in the case of clause (iii) above) or within one Business Day (in all other cases) following any request by the
Administrative Agent or such L/C Issuer provide Cash Collateral in an amount not less than the applicable Minimum Collateral Amount (determined in the case of Cash Collateral provided pursuant to clause (iv) above, after giving effect to
Section 2.15(b) and any Cash Collateral provided by the Defaulting Lender). 
 (b) Grant of Security
Interest. The Borrower, and to the extent provided by any Defaulting Lender, such Defaulting Lender, hereby grants to (and subjects to the control of) the Administrative Agent, for the benefit of the Administrative Agent, the L/C Issuers and the
Lenders, and agrees to maintain, a first priority security interest in all such cash, deposit accounts and all balances therein, and all other property so provided as collateral pursuant hereto, and in all proceeds of the foregoing, all as security
for the obligations to which such Cash Collateral may be applied pursuant to Section 2.14(c). If at any time the Administrative Agent determines that Cash Collateral is subject to any right or claim of any Person other than
the Administrative Agent or an L/C Issuer as herein provided (other than Liens permitted under Section 8.01(m)), or that the total amount of such Cash Collateral is less than the Minimum Collateral Amount, the Borrower
will, promptly upon demand by the Administrative Agent, pay or provide to the Administrative Agent additional Cash Collateral in an amount sufficient to eliminate such deficiency. All Cash Collateral (other than credit support not constituting funds
subject to deposit) shall be maintained in blocked, non-interest bearing deposit accounts at Bank of America. The Borrower shall pay on demand therefor from time to time all customary account opening, activity
and other administrative fees and charges in connection with the maintenance and disbursement of Cash Collateral. 
 (c) Application.
Notwithstanding anything to the contrary contained in this Agreement, Cash Collateral provided under any of this Section 2.14 or Sections 2.03, 2.05, 2.15 or 9.02 in respect of Letters of Credit
shall be held and applied to the satisfaction of the specific L/C Obligations, obligations to fund participations therein (including, as to Cash Collateral provided by a Defaulting Lender, any interest accrued on such obligation) and other
obligations for which the Cash Collateral was so provided, prior to any other application of such property as may otherwise be provided for herein. 

  
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 (d) Release. Cash Collateral (or the appropriate portion thereof) provided to reduce
Fronting Exposure or to secure other obligations shall be released promptly following (i) the elimination of the applicable Fronting Exposure or other obligations giving rise thereto (including by the termination of Defaulting Lender status of
the applicable Lender (or, as appropriate, its assignee following compliance with Section 11.06(b)(vi))) or (ii) the determination by the Administrative Agent and the applicable L/C Issuer that there exists excess Cash
Collateral; provided, however, (x) any such release shall be without prejudice to, and any disbursement or other transfer of Cash Collateral shall be and remain subject to, any other Lien conferred under the Loan Documents and the other
applicable provisions of the Loan Documents, and (y) the Person providing Cash Collateral and such L/C Issuer may agree that Cash Collateral shall not be released but instead held to support future anticipated Fronting Exposure or other
obligations. 
 2.15 Defaulting Lenders. 

(a) Adjustments. Notwithstanding anything to the contrary contained in this Agreement, if any Lender becomes a Defaulting Lender, then,
until such time as that Lender is no longer a Defaulting Lender, to the extent permitted by applicable Law: 
 (i) Waivers
and Amendments. Such Defaulting Lender’s right to approve or disapprove any amendment, waiver or consent with respect to this Agreement shall be restricted as set forth in the definition of “Required Lenders” and
Section 11.01. 
 (ii) Defaulting Lender Waterfall. Any payment of principal, interest, fees
or other amounts received by the Administrative Agent for the account of such Defaulting Lender (whether voluntary or mandatory, at maturity, pursuant to Article IX or otherwise) or received by the Administrative Agent from a Defaulting
Lender pursuant to Section 11.08 shall be applied at such time or times as may be determined by the Administrative Agent as follows: first, to the payment of any amounts owing by such Defaulting Lender to the
Administrative Agent hereunder; second, to the payment on a pro rata basis of any amounts owing by such Defaulting Lender to the L/C Issuers or Swing Line Lender hereunder; third, to Cash Collateralize each L/C Issuer’s Fronting
Exposure with respect to such Defaulting Lender in accordance with Section 2.14; fourth, as the Borrower may request (so long as no Default exists), to the funding of any Loan in respect of which such Defaulting
Lender has failed to fund its portion thereof as required by this Agreement, as determined by the Administrative Agent; fifth, if so determined by the Administrative Agent and the Borrower, to be held in a deposit account and released pro
rata in order to (x) satisfy such Defaulting Lender’s potential future funding obligations with respect to Loans under this Agreement and (y) Cash Collateralize each L/C Issuer’s future Fronting Exposure with respect to such
Defaulting Lender with respect to future Letters of Credit issued under this Agreement, in accordance with Section 2.14; sixth, to the payment of any amounts owing to the Lenders, the L/C Issuers or Swing Line Lender
as a result of any judgment of a court of competent jurisdiction obtained by any Lender, any L/C Issuer or the Swing Line Lender against such Defaulting Lender as a result of such Defaulting Lender’s breach of its obligations under this
Agreement; seventh, so long as no Default exists, to the payment of any amounts owing to the Borrower as a result of any judgment of a court of competent jurisdiction obtained by the Borrower against such Defaulting Lender as a result of such
Defaulting Lender’s breach of its obligations under this Agreement; and eighth, to such Defaulting Lender or as otherwise as may be required under the Loan Documents in connection with any Lien conferred thereunder or directed by a court
of competent jurisdiction; provided that if (x) such payment is a payment of the principal amount of any Loans or L/C Borrowings in respect of which such Defaulting Lender has not fully funded its appropriate share, and (y) such
Loans were made or the related Letters of Credit were issued at a time when the conditions set forth in Section 5.03 were satisfied or waived, such payment shall be applied solely to pay the Loans of, and L/C Obligations
owed to, all Non-Defaulting Lenders on a pro rata basis prior to being applied to the payment of any Loans 

  
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of, or L/C Obligations owed to, such Defaulting Lender until such time as all Loans and funded and unfunded participations in L/C Obligations and Swing Line Loans are held by the Lenders pro rata
in accordance with the Commitments hereunder without giving effect to Section 2.15(b). Any payments, prepayments or other amounts paid or payable to a Defaulting Lender that are applied (or held) to pay amounts owed by a
Defaulting Lender or to post Cash Collateral pursuant to this Section 2.15(a)(ii) shall be deemed paid to and redirected by such Defaulting Lender, and each Lender irrevocably consents hereto. 

(iii) Certain Fees. 

(A) No Defaulting Lender shall be entitled to receive any fee payable under Section 2.09(a),
Section 2.09(b) or Section 2.09(c)(ii) for any period during which that Lender is a Defaulting Lender (and the Borrower shall not be required to pay any such fee that otherwise would have been
required to have been paid to that Defaulting Lender). 
 (B) Each Defaulting Lender shall be entitled to receive
Letter of Credit Fees for any period during which that Lender is a Defaulting Lender only to the extent allocable to its Applicable Percentage of the stated amount of Letters of Credit for which such Defaulting Lender has provided Cash Collateral
pursuant to Section 2.14. 
 (C) With respect to any Letter of Credit Fee not required to be paid
to any Defaulting Lender pursuant to clause (B) above, the Borrower shall (x) pay to each Non-Defaulting Lender that portion of any such fee otherwise payable to such Defaulting Lender with
respect to such Defaulting Lender’s participation in L/C Obligations that has been reallocated to such Non-Defaulting Lender pursuant to Section 2.15(b) below, (y) pay to
the L/C Issuers the amount of any such fee otherwise payable to such Defaulting Lender to the extent allocable to each L/C Issuer’s Fronting Exposure to such Defaulting Lender, and (z) not be required to pay the remaining amount of any
such fee. 
 (b) Reallocation of Applicable Percentages to Reduce Fronting Exposure. All or any part of such Defaulting Lender’s
participation in L/C Obligations and Swing Line Loans shall be reallocated among the Non-Defaulting Lenders in accordance with their respective Applicable Percentages (calculated without regard to such
Defaulting Lender’s Commitment) but only to the extent that such reallocation does not cause the aggregate Revolving Credit Exposure of any Non-Defaulting Lender to exceed such Non-Defaulting Lender’s Commitment. No reallocation hereunder shall constitute a waiver or release of any claim of any party hereunder against a Defaulting Lender arising from that Lender having become a
Defaulting Lender, including any claim of a Non-Defaulting Lender as a result of such Non-Defaulting Lender’s increased exposure following such reallocation. 

(c) Cash Collateral, Repayment of Swing Line Loans. If the reallocation described in Section 2.15(b) above
cannot, or can only partially, be effected, the Borrower shall, without prejudice to any right or remedy available to it hereunder or under applicable Law, (x) first, prepay Swing Line Loans in an amount equal to the Swing Line Lenders’
Fronting Exposure and (y) second, Cash Collateralize the L/C Issuers’ Fronting Exposure in accordance with the procedures set forth in Section 2.14. 

(d) Defaulting Lender Cure. If the Borrower, the Administrative Agent, the Swing Line Lender and the L/C Issuers agree in writing that a
Lender is no longer a Defaulting Lender, the Administrative Agent will so notify the parties hereto, whereupon as of the effective date specified in such notice and subject to any conditions set forth therein (which may include arrangements with
respect to any Cash Collateral), that Lender will, to the extent applicable, purchase at par that portion of outstanding Loans of the other Lenders or take such other actions as the Administrative Agent may

  
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determine to be necessary to cause the Loans and funded and unfunded participations in Letters of Credit and Swing Line Loans to be held on a pro rata basis by the Lenders in accordance with
their Applicable Percentages (without giving effect to Section 2.15(b)), whereupon such Lender will cease to be a Defaulting Lender; provided that no adjustments will be made retroactively with respect to fees
accrued or payments made by or on behalf of the Borrower while that Lender was a Defaulting Lender; and provided, further, that except to the extent otherwise expressly agreed by the affected parties, no change hereunder from
Defaulting Lender to Lender will constitute a waiver or release of any claim of any party hereunder arising from that Lender’s having been a Defaulting Lender. 

2.16 Increase to Commitments. 
 (a)
Incremental Commitments. The Borrower may from time to time after the Sixth Amendment Effective Date, by written notice to the Administrative Agent, request (i) one or more increases to the Aggregate Revolving Commitments (each a
“Revolving Commitment Increase”), (ii) one or more increases to existing Term Loans (each a “Term Loan Increase”) or (iii) one or more new Classes of Term Loans (collectively with any Term Loan Increases, the
“Incremental Term Loan Commitments”, and the Incremental Term Loan Commitments collectively with any Revolving Commitment Increases, the “Incremental Commitments”), whereupon the Administrative Agent shall promptly
deliver a copy or such written notice to each of the Lenders. 
 (b) Incremental Term Loans. Any Incremental Term Loan Commitments
effected through the establishment of one or more new Term Loans shall be designated a separate Class of Incremental Term Loan Commitments and Term Loans for all purposes of this Agreement. Notwithstanding the foregoing, Incremental Term Loans
may have identical terms to any of the then-outstanding Term Loans and be treated as the same Class as any of such Term Loans. 
 (c)
Request for Incremental Commitments. Each request for Incremental Commitments from the Borrower pursuant to this Section 2.16 shall set forth the requested amount and proposed terms of the relevant Incremental
Commitments. Incremental Commitments may be provided by any existing Lender (but no existing Lender will have any obligation to provide any Incremental Commitment, and the Borrower will not have any obligation to approach any existing Lenders to
provide any Incremental Commitment) or by any other bank or other financial institution that qualifies as an Eligible Assignee. 
 (d)
Effectiveness of Incremental Amendment. The effectiveness of any Incremental Amendment and the Incremental Commitments thereunder shall be subject to the satisfaction on the date thereof (the “Incremental Facility Closing
Date”) of each of the following conditions: 
 (i) no Default shall have occurred and be continuing or would exist
after giving effect to such Incremental Commitments; provided that in the case of an Incremental Term Loan the proceeds of which are used to fund, in whole or in part, the purchase price of a Limited Condition Acquisition, the foregoing
condition shall be (A) no Event of Default shall have occurred and be continuing on the date of the definitive purchase agreement for such Limited Condition Acquisition and (B) no Event of Default under
Section 9.01(a), (f) or (g) shall have occurred and be continuing or would exist after giving effect to such Limited Condition Acquisition and the funding of such Incremental Term Loan; 

(ii) the representations and warranties set forth in Article VI shall be true and correct as and to the extent set forth
in Section 5.03; 

  
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 (iii) the Administrative Agent shall have received a Pro Forma Compliance
Certificate demonstrating that the Loan Parties would be in compliance with the financial covenants set forth in Section 8.11 recomputed as of the end of the period of the four (4) fiscal quarters most recently ended
for which financial statements have been delivered pursuant to Section 7.01(a) or 7.01(b) after giving effect to any Incremental Commitments on a Pro Forma Basis (assuming all Loans available under such Incremental
Commitments had been outstanding as of the last day of such period); provided, that in the case of an Incremental Term Loan the proceeds of which are used to fund, in whole or in part, the purchase price of a Limited Condition Acquisition,
receipt of such Pro Forma Compliance Certificate may be satisfied in accordance with Section 1.03(e), at the option of the Borrower, on the LCA Test Date; 

(iv) each Incremental Commitment shall be in an aggregate principal amount that is not less than $10,000,000 (or if less, the
entire remaining amount available for such institution) and shall be in an increment of $1,000,000 (or such lesser amounts as agreed by the Administrative Agent); 

(v) after giving effect to such Incremental Commitment, the aggregate principal amount of all Incremental Commitments effected
pursuant to this Section 2.16 shall not exceed the sum of (A) $500,000,000 plus (B) an unlimited amount so long as the Consolidated First Lien Leverage Ratio (calculated on a Pro Forma Basis and assuming any
such Incremental Commitments are fully drawn) is not greater than 2.75:1.00; 
 (vi) receipt by the Administrative Agent of
(A) such resolutions of the board of directors of the Loan Parties and opinions of counsel to the Loan Parties as it may reasonably request relating to the organizational authority for such Commitment increase and the enforceability thereof and
any other matters relevant thereto, and (B) such amendments to the Collateral Documents as may be reasonably requested by the Administrative Agent, all in form and substance reasonably satisfactory to the Administrative Agent; 

(vii) such other conditions as the Borrower, each Lender providing such Incremental Commitments and the Administrative Agent
shall agree. 
 For purposes of calculating the aggregate principal amount of all Incremental Commitments pursuant to
Section 2.16(d)(v) above, the Borrower may elect to use sub-clauses (A) or (B) of Section 2.16(d)(v) above in any order or concurrently. If both
sub-clause (A) and (B) are available and the Borrower does not make an election, the Borrower will be deemed to have elected sub-clause (B). If the Borrower incurs
any amounts under such sub-clause (A) above concurrently with sub-clause (B) above, any amounts incurred under
sub-clause (A) above will not count as Indebtedness for purposes of calculating the Consolidated First Lien Leverage Ratio at such time. 

(e) Required Terms. The terms, provisions and documentation of the Incremental Commitments of any Class shall be as agreed between
the Borrower, the Administrative Agent and the applicable Lenders providing such Incremental Commitments. In any event: 

(i) any Incremental Commitments with respect to a Revolving Commitment Increase shall be on terms and conditions identical to
the Class of Revolving Commitments being increased; 
 (ii) to the extent not identical to the Term Loans existing on
the Incremental Facility Closing Date, any Incremental Term Loan Commitments and Incremental Term Loan shall be on terms and conditions reasonably satisfactory to Administrative Agent (it being understood that to the extent any financial maintenance
covenant is added for the benefit of any Incremental Term 

  
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Loans and Incremental Term Loan Commitments, no consent shall be required from the Administrative Agent or any of the Lenders to the extent that such financial maintenance covenant is also added
for the benefit of the existing credit facilities hereunder); provided that the Incremental Term Loans: 
 (A) shall
(x) rank pari passu in right of payment and of security with the then-existing Term Loans and (y) have no obligors other than the Loan Parties, 

(B) shall not mature earlier than the latest Maturity Date of any Term Loans outstanding at the time of incurrence of such
Incremental Term Loans (except that any Term Loan Increase shall have the same Maturity Date as the Class of Term Loans being increased), 

(C) shall have a Weighted Average Life to Maturity not shorter than the remaining Weighted Average Life to Maturity of
then-existing Term Loans, 
 (D) subject to clauses (e)(ii)(B) and (e)(ii)(C) above, shall have an Applicable Rate, fees and
amortization determined by the Borrower and the applicable Lenders providing the Incremental Term Loan, and 
 (E) the
Incremental Term Loans may participate on a pro rata basis or a less than pro rata basis (but not on a greater than pro rata basis) in any mandatory prepayments of Term Loans hereunder, as specified in the applicable Incremental Amendment. 

(f) Incremental Amendment. The Incremental Commitments shall become Commitments under this Agreement pursuant to an amendment (an
“Incremental Amendment”) to this Agreement and, as appropriate, the other Loan Documents, executed by the Borrower, each Lender providing such Incremental Commitments and the Administrative Agent. The
Incremental Amendment may, without the consent of any other Lender, effect such amendments to this Agreement and the other Loan Documents as may be necessary or appropriate, in the reasonable opinion of the Administrative Agent and the Borrower, to
effect the provisions of this Section 2.16. 
 This Section 2.16 shall supersede any provisions in
Section 2.13 or 11.01 to the contrary. 
 ARTICLE III 

TAXES, YIELD PROTECTION AND ILLEGALITY 
 3.01
Taxes. 
 (a) Payments Free of Taxes; Obligation to Withhold; Payments on Account of Taxes. 

(i) Any and all payments by or on account of any obligation of any Loan Party under any Loan Document shall be made without
deduction or withholding for any Taxes, except as required by applicable Laws. If any applicable Laws (as determined in the good faith discretion of the Administrative Agent) require the deduction or withholding of any Tax from any such payment by
the Administrative Agent or a Loan Party, then the Administrative Agent or such Loan Party shall be entitled to make such deduction or withholding, upon the basis of the information and documentation to be delivered pursuant to subsection
(e) below. 

  
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 (ii) If any Loan Party or the Administrative Agent shall be required by the
Internal Revenue Code to withhold or deduct any Taxes, including both United States Federal backup withholding and withholding taxes, from any payment, then (A) the Administrative Agent shall withhold or make such deductions as are
determined by the Administrative Agent to be required based upon the information and documentation it has received pursuant to subsection (e) below, (B) the Administrative Agent shall timely pay the full amount withheld or deducted to
the relevant Governmental Authority in accordance with the Internal Revenue Code, and (C) to the extent that the withholding or deduction is made on account of Indemnified Taxes, the sum payable by the applicable Loan Party shall be increased
as necessary so that after any required withholding or the making of all required deductions (including deductions applicable to additional sums payable under this Section 3.01) the applicable Recipient receives an amount
equal to the sum it would have received had no such withholding or deduction been made. 
 (iii) If any Loan Party or the
Administrative Agent shall be required by any applicable Laws other than the Internal Revenue Code to withhold or deduct any Taxes from any payment, then (A) such Loan Party or the Administrative Agent, as required by such Laws, shall
withhold or make such deductions as are determined by it to be required based upon the information and documentation it has received pursuant to subsection (e) below, (B) such Loan Party or the Administrative Agent, to the extent
required by such Laws, shall timely pay the full amount withheld or deducted to the relevant Governmental Authority in accordance with such Laws, and (C) to the extent that the withholding or deduction is made on account of Indemnified Taxes,
the sum payable by the applicable Loan Party shall be increased as necessary so that after any required withholding or the making of all required deductions (including deductions applicable to additional sums payable under this
Section 3.01) the applicable Recipient receives an amount equal to the sum it would have received had no such withholding or deduction been made. 

(b) Payment of Other Taxes by the Loan Parties. Without limiting the provisions of subsection (a) above, the Loan Parties
shall timely pay to the relevant Governmental Authority in accordance with applicable Law, or at the option of the Administrative Agent timely reimburse it for the payment of, any Other Taxes. 

(c) Tax Indemnifications. 

(i) Each of the Loan Parties shall, and does hereby, jointly and severally indemnify each Recipient, and shall make payment in
respect thereof within ten days after demand therefor, for the full amount of any Indemnified Taxes (including Indemnified Taxes imposed or asserted on or attributable to amounts payable under this Section 3.01) payable or
paid by such Recipient or required to be withheld or deducted from a payment to such Recipient, and any penalties, interest and reasonable expenses arising therefrom or with respect thereto, whether or not such Indemnified Taxes were correctly or
legally imposed or asserted by the relevant Governmental Authority. A certificate as to the amount of such payment or liability delivered to the Borrower by a Lender or an L/C Issuer (with a copy to the Administrative Agent), or by the
Administrative Agent on its own behalf or on behalf of a Lender or an L/C Issuer, shall be conclusive absent manifest error. Each of the Loan Parties shall, and does hereby, jointly and severally indemnify the Administrative Agent, and shall make
payment in respect thereof within ten days after demand therefor, for any amount which a Lender or an L/C Issuer for any reason fails to pay indefeasibly to the Administrative Agent as required pursuant to
Section 3.01(c)(ii) below. 

  
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 (ii) Each Lender and each L/C Issuer shall, and does hereby, severally
indemnify, and shall make payment in respect thereof within ten days after demand therefor, (A) the Administrative Agent against any Indemnified Taxes attributable to such Lender or such L/C Issuer (but only to the extent that any Loan Party
has not already indemnified the Administrative Agent for such Indemnified Taxes and without limiting the obligation of the Loan Parties to do so), (B) the Administrative Agent and the Loan Parties, as applicable, against any Taxes attributable to
such Lender’s failure to comply with the provisions of Section 11.06(d) relating to the maintenance of a Participant Register and (C) the Administrative Agent and the Loan Parties, as applicable, against any
Excluded Taxes attributable to such Lender or such L/C Issuer, in each case, that are payable or paid by the Administrative Agent or a Loan Party in connection with any Loan Document, and any reasonable expenses arising therefrom or with respect
thereto, whether or not such Taxes were correctly or legally imposed or asserted by the relevant Governmental Authority. A certificate as to the amount of such payment or liability delivered to any Lender by the Administrative Agent shall be
conclusive absent manifest error. Each Lender and each L/C Issuer hereby authorizes the Administrative Agent to set off and apply any and all amounts at any time owing to such Lender or such L/C Issuer, as the case may be, under this Agreement or
any other Loan Document against any amount due to the Administrative Agent under this clause (ii). 
 (d) Evidence of Payments.
Upon request by any Loan Party or the Administrative Agent, as the case may be, after any payment of Taxes by such Loan Party or by the Administrative Agent to a Governmental Authority as provided in this
Section 3.01, such Loan Party shall deliver to the Administrative Agent or the Administrative Agent shall deliver to such Loan Party, as the case may be, the original or a certified copy of a receipt issued by such
Governmental Authority evidencing such payment, a copy of any return required by Laws to report such payment or other evidence of such payment reasonably satisfactory to such Loan Party or the Administrative Agent, as the case may be. 

(e) Status of Lenders; Tax Documentation. 

(i) Any Lender that is entitled to an exemption from or reduction of withholding Tax with respect to payments made under any
Loan Document shall deliver to the Borrower and the Administrative Agent, at the time or times reasonably requested by the Borrower or the Administrative Agent, such properly completed and executed documentation reasonably requested by the Borrower
or the Administrative Agent as will permit such payments to be made without withholding or at a reduced rate of withholding. In addition, any Lender, if reasonably requested by the Borrower or the Administrative Agent, shall deliver such other
documentation prescribed by applicable Law or reasonably requested by the Borrower or the Administrative Agent as will enable the Borrower or the Administrative Agent to determine whether or not such Lender is subject to backup withholding or
information reporting requirements. Notwithstanding anything to the contrary in the preceding two sentences, the completion, execution and submission of such documentation (other than such documentation set forth in
Section 3.01(e)(ii)(A), 3.01(e)(ii)(B) and 3.01(e)(ii)(D) below) shall not be required if in the Lender’s reasonable judgment such completion, execution or submission would subject such Lender to any
material unreimbursed cost or expense or would materially prejudice the legal or commercial position of such Lender. 
 (ii)
Without limiting the generality of the foregoing, in the event that the Borrower is a U.S. Person, 
 (A) any Lender that is
a U.S. Person shall deliver to the Borrower and the Administrative Agent on or prior to the date on which such Lender becomes a Lender under this Agreement (and from time to time thereafter upon the reasonable request of the Borrower or the
Administrative Agent), executed originals of IRS Form W-9 certifying that such Lender is exempt from U.S. federal backup withholding tax; 

  
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 (B) any Foreign Lender shall, to the extent it is legally entitled to do so,
deliver to the Borrower and the Administrative Agent (in such number of copies as shall be requested by the recipient) on or prior to the date on which such Foreign Lender becomes a Lender under this Agreement (and from time to time thereafter upon
the reasonable request of the Borrower or the Administrative Agent), whichever of the following is applicable: 
 (1) in the
case of a Foreign Lender claiming the benefits of an income tax treaty to which the United States is a party (x) with respect to payments of interest under any Loan Document, executed originals of IRS Form
W-8BEN or IRS Form W-8BENE establishing an exemption from, or reduction of, U.S. federal withholding Tax pursuant to the “interest” article of such tax treaty
and (y) with respect to any other applicable payments under any Loan Document, IRS Form W-8BEN or IRS Form W-8BENE establishing an exemption from, or reduction of,
U.S. federal withholding Tax pursuant to the “business profits” or “other income” article of such tax treaty; 

(2) executed originals of IRS Form W-8ECI; 

(3) in the case of a Foreign Lender claiming the benefits of the exemption for portfolio interest under Section 881(c) of
the Internal Revenue Code, (x) a certificate substantially in the form of Exhibit G-1 to the effect that such Foreign Lender is not a “bank” within the meaning of
Section 881(c)(3)(A) of the Internal Revenue Code, a “10 percent shareholder” of the Borrower within the meaning of Section 881(c)(3)(B) of the Internal Revenue Code, or a “controlled foreign corporation” described
in Section 881(c)(3)(C) of the Internal Revenue Code (a “U.S. Tax Compliance Certificate”) and (y) executed originals of IRS Form W-8BEN or IRS Form
W-8BENE; or 
 (4) to the extent a Foreign Lender is not the beneficial owner,
executed originals of IRS Form W-8IMY, accompanied by IRS Form W-8ECI, IRS Form W-8BEN or IRS Form
W-8BENE, a U.S. Tax Compliance Certificate substantially in the form of Exhibit G-2 or Exhibit G-3, IRS Form W-9, and/or other certification documents from each beneficial owner, as applicable; provided that if the Foreign Lender is a partnership and one or more direct or indirect partners of such Foreign Lender are
claiming the portfolio interest exemption, such Foreign Lender may provide a U.S. Tax Compliance Certificate substantially in the form of Exhibit G-4 on behalf of each such direct and indirect partner;

 (C) any Foreign Lender shall, to the extent it is legally entitled to do so, deliver to the Borrower and the
Administrative Agent (in such number of copies as shall be requested by the recipient) on or prior to the date on which such Foreign Lender becomes a Lender under this Agreement (and from time to time thereafter upon the reasonable request of the
Borrower or the Administrative Agent), executed originals of any other form prescribed by applicable Law as a basis for claiming exemption from or a reduction in U.S. federal withholding Tax, duly completed, together with such supplementary
documentation as may be prescribed by applicable Law to permit the Borrower or the Administrative Agent to determine the withholding or deduction required to be made; and 

  
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 (D) if a payment made to a Lender under any Loan Document would be subject
to U.S. federal withholding Tax imposed by FATCA if such Lender were to fail to comply with the applicable reporting requirements of FATCA (including those contained in Section 1471(b) or 1472(b) of the Internal Revenue Code, as applicable),
such Lender shall deliver to the Borrower and the Administrative Agent at the time or times prescribed by Law and at such time or times reasonably requested by the Borrower or the Administrative Agent such documentation prescribed by applicable Law
(including as prescribed by Section 1471(b)(3)(C)(i) of the Internal Revenue Code) and such additional documentation reasonably requested by the Borrower or the Administrative Agent as may be necessary for the Borrower and the Administrative
Agent to comply with their obligations under FATCA and to determine that such Lender has complied with such Lender’s obligations under FATCA or to determine the amount to deduct and withhold from such payment. Solely for purposes of this clause
(D), “FATCA” shall include any amendments made to FATCA after the Closing Date. 
 (iii) Each Lender agrees that if
any form or certification it previously delivered pursuant to this Section 3.01 expires or becomes obsolete or inaccurate in any respect, it shall update such form or certification or promptly notify the Borrower and the
Administrative Agent in writing of its legal inability to do so. 
 (f) Treatment of Certain Refunds. Unless required by applicable
Laws, at no time shall the Administrative Agent have any obligation to file for or otherwise pursue on behalf of a Lender or an L/C Issuer, or have any obligation to pay to any Lender or any L/C Issuer, any refund of Taxes withheld or deducted from
funds paid for the account of such Lender or such L/C Issuer, as the case may be. If any Recipient determines, in its sole discretion exercised in good faith, that it has received a refund of any Taxes as to which it has been indemnified by any Loan
Party or with respect to which any Loan Party has paid additional amounts pursuant to this Section 3.01, it shall pay to the Loan Party an amount equal to such refund (but only to the extent of indemnity payments made, or
additional amounts paid, by a Loan Party under this Section 3.01 with respect to the Taxes giving rise to such refund), net of all
out-of-pocket expenses (including Taxes) incurred by such Recipient, and without interest (other than any interest paid by the relevant Governmental Authority with
respect to such refund), provided that the Loan Party, upon the request of the Recipient, agrees to repay the amount paid over to the Loan Party (plus any penalties, interest or other charges imposed by the relevant Governmental Authority) to
the Recipient in the event the Recipient is required to repay such refund to such Governmental Authority. Notwithstanding anything to the contrary in this subsection, in no event will the applicable Recipient be required to pay any amount to the
Loan Party pursuant to this subsection the payment of which would place the Recipient in a less favorable net after-Tax position than such Recipient would have been in if the Tax subject to indemnification and
giving rise to such refund had not been deducted, withheld or otherwise imposed and the indemnification payments or additional amounts with respect to such Tax had never been paid. This subsection shall not be construed to require any Recipient to
make available its tax returns (or any other information relating to its taxes that it deems confidential) to any Loan Party or any other Person. 

(g) Survival. Each party’s obligations under this Section 3.01 shall survive the resignation or
replacement of the Administrative Agent or any assignment of rights by, or the replacement of, a Lender or an L/C Issuer, the termination of the Aggregate Revolving Commitments, the termination of the Term Loan Commitments and the repayment,
satisfaction or discharge of all other Obligations. 

  
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 3.02 Illegality. 

If any Lender determines that any Law has made it unlawful, or that any Governmental Authority has asserted that it is unlawful, for any Lender
or its Lending Office to perform any of its obligations hereunder or to make, maintain or fund or charge interest with respect to any Credit Extension, or to determine or charge interest rates based upon the Eurodollar Rate, or any Governmental
Authority has imposed material restrictions on the authority of such Lender to purchase or sell, or to take deposits of, Dollars in the London interbank market, then, on notice thereof by such Lender to the Borrower through the Administrative Agent,
(a) any obligation of such Lender to issue, make, maintain, fund or charge interest with respect to any Credit Extension or continue Eurodollar Rate Loans or to convert Base Rate Loans to Eurodollar Rate Loans shall be suspended and (b) if
such notice asserts the illegality of such Lender making or maintaining Base Rate Loans the interest rate on which is determined by reference to the Eurodollar Rate component of the Base Rate, the interest rate on which Base Rate Loans of such
Lender shall, if necessary to avoid such illegality, be determined by the Administrative Agent without reference to the Eurodollar Rate component of the Base Rate, in each case until such Lender notifies the Administrative Agent and the Borrower
that the circumstances giving rise to such determination no longer exist. Upon receipt of such notice, (x) the Borrower shall, upon demand from such Lender (with a copy to the Administrative Agent), prepay or, if applicable, convert all
Eurodollar Rate Loans of such Lender to Base Rate Loans (the interest rate on which Base Rate Loans of such Lender shall, if necessary to avoid such illegality, be determined by the Administrative Agent without reference to the Eurodollar Rate
component of the Base Rate), either on the last day of the Interest Period therefor, if such Lender may lawfully continue to maintain such Eurodollar Rate Loans to such day, or immediately, if such Lender may not lawfully continue to maintain such
Eurodollar Rate Loans and (y) if such notice asserts the illegality of such Lender determining or charging interest rates based upon the Eurodollar Rate, the Administrative Agent shall during the period of such suspension compute the Base Rate
applicable to such Lender without reference to the Eurodollar Rate component thereof until the Administrative Agent is advised in writing by such Lender that it is no longer illegal for such Lender to determine or charge interest rates based upon
the Eurodollar Rate. Upon any such prepayment or conversion, the Borrower shall also pay accrued interest on the amount so prepaid or converted. 

Each Lender at its option may make any Credit Extension to the Borrower by causing any domestic or foreign branch or Affiliate of such Lender
to make such Credit Extension; provided that any exercise of such option shall not affect the obligation of the Borrower to repay such Credit Extension in accordance with the terms of this Agreement. 

3.03 Inability to Determine Rates. 
 If in
connection with any request for a Eurodollar Rate Loan or a conversion to or continuation thereof (a) the Administrative Agent determines that (i) Dollar deposits are not being offered to banks in the London interbank eurodollar market for
the applicable amount and Interest Period of such Eurodollar Rate Loan or (ii) adequate and reasonable means do not exist for determining the Eurodollar Base Rate for any requested Interest Period with respect to a proposed Eurodollar Rate Loan
or in connection with an existing or proposed Base Rate Loan (in each case with respect to clause (a) above, “Impacted Loans”) or (b) the Administrative Agent determines that for any reason the Eurodollar Base Rate for any
requested Interest Period with respect to a proposed Eurodollar Rate Loan does not adequately and fairly reflect the cost to such Lenders of funding such Eurodollar Rate Loan, the Administrative Agent will promptly so notify the Borrower and each
Lender. Thereafter, (x) the obligation of the Lenders to make or maintain Eurodollar Rate Loans shall be suspended (to the extent of the affected Eurodollar Rate Loans or Interest Periods) and (y) in the event of a determination described
in the preceding sentence with respect to the Eurodollar Rate component of the Base Rate, the utilization of the Eurodollar Rate component in determining the Base Rate shall be suspended, in each case until the Administrative Agent upon the

  
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instruction of the Required Lenders revokes such notice. Upon receipt of such notice, the Borrower may revoke any pending request for a Borrowing of, conversion to or continuation of Eurodollar
Rate Loans (to the extent of the affected Eurodollar Rate Loans or Interest Periods) or, failing that, will be deemed to have converted such request into a request for a Borrowing of Base Rate Loans in the amount specified therein. 

Notwithstanding the foregoing, if the Administrative Agent has made the determination described in clause (a) of the first sentence of
this Section, the Administrative Agent, in consultation with the Borrower and the affected Lenders, may establish an alternative interest rate for the Impacted Loans, in which case, such alternative rate of interest shall apply with respect
to the Impacted Loans until (1) the Administrative Agent revokes the notice delivered with respect to the Impacted Loans under clause (a) of the first sentence of this section, (2) the Administrative Agent notifies the Borrower that
such alternative interest rate does not adequately and fairly reflect the cost to such Lenders of funding the Impacted Loans, or (3) any Lender determines that any Law has made it unlawful, or that any Governmental Authority has asserted that
it is unlawful, for such Lender or its applicable Lending Office to make, maintain or fund Loans whose interest is determined by reference to such alternative rate of interest or to determine or charge interest rates based upon such rate or any
Governmental Authority has imposed material restrictions on the authority of such Lender to do any of the foregoing and provides the Administrative Agent and the Borrower written notice thereof. 

3.04 Increased Costs. 
 (a) Increased
Costs Generally. If any Change in Law shall: 
 (i) impose, modify or deem applicable any reserve, special deposit,
compulsory loan, insurance charge or similar requirement against assets of, deposits with or for the account of, or credit extended or participated in by, any Lender (except any reserve requirement reflected in the Eurodollar Rate) or any L/C
Issuer; 
 (ii) subject any Recipient to any Taxes (other than (A) Indemnified Taxes, (B) Taxes described in
clauses (b) through (d) of the definition of Excluded Taxes and (C) Connection Income Taxes) on its loans, loan principal, letters of credit, commitments, or other obligations, or its deposits, reserves, other liabilities or capital
attributable thereto; or 
 (iii) impose on any Lender or any L/C Issuer or the London interbank market any other condition,
cost or expense affecting this Agreement or Eurodollar Rate Loans made by such Lender or any Letter of Credit or participation therein; 

and the result of any of the foregoing shall be to increase the cost to such Lender of making, converting to, continuing or maintaining any
Loan (or of maintaining its obligation to make any such Loan), or to increase the cost to such Lender or such L/C Issuer of participating in, issuing or maintaining any Letter of Credit (or of maintaining its obligation to participate in or to issue
any Letter of Credit), or to reduce the amount of any sum received or receivable by such Lender or such L/C Issuer hereunder (whether of principal, interest or any other amount) then, upon request of such Lender or such L/C Issuer, the Borrower will
pay to such Lender or such L/C Issuer, as the case may be, such additional amount or amounts as will compensate such Lender or such L/C Issuer, as the case may be, for such additional costs incurred or reduction suffered. 

  
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 (b) Capital Requirements. If any Lender or any L/C Issuer determines that any Change
in Law affecting such Lender or such L/C Issuer or any Lending Office of such Lender or such Lender’s or such L/C Issuer’s holding company, if any, regarding capital or liquidity requirements has or would have the effect of reducing the
rate of return on such Lender’s or such L/C Issuer’s capital or on the capital of such Lender’s or such L/C Issuer’s holding company, if any, as a consequence of this Agreement, the Commitments of such Lender or the Loans made
by, or participations in Letters of Credit or Swing Line Loans held by, such Lender, or the Letters of Credit issued by such L/C Issuer, to a level below that which such Lender or such L/C Issuer or such Lender’s or such L/C Issuer’s
holding company could have achieved but for such Change in Law (taking into consideration such Lender’s or such L/C Issuer’s policies and the policies of such Lender’s or such L/C Issuer’s holding company with respect to capital
adequacy or liquidity), then from time to time the Borrower will pay to such Lender or such L/C Issuer, as the case may be, such additional amount or amounts as will compensate such Lender or such L/C Issuer or such Lender’s or such L/C
Issuer’s holding company for any such reduction suffered. 
 (c) Certificates for Reimbursement. A certificate of a Lender or an
L/C Issuer setting forth the amount or amounts necessary to compensate such Lender or such L/C Issuer or its holding company, as the case may be, as specified in subsection (a) or (b) of this Section and delivered to the Borrower shall be
conclusive absent manifest error. The Borrower shall pay such Lender or such L/C Issuer, as the case may be, the amount shown as due on any such certificate within ten days after receipt thereof. 

(d) Delay in Requests. Failure or delay on the part of any Lender or any L/C Issuer to demand compensation pursuant to the foregoing
provisions of this Section shall not constitute a waiver of such Lender’s or such L/C Issuer’s right to demand such compensation, provided that the Borrower shall not be required to compensate a Lender or an L/C Issuer pursuant to
the foregoing provisions of this Section for any increased costs incurred or reductions suffered more than six months prior to the date that such Lender or such L/C Issuer, as the case may be, notifies the Borrower of the Change in Law giving rise
to such increased costs or reductions and of such Lender’s or such L/C Issuer’s intention to claim compensation therefor (except that, if the Change in Law giving rise to such increased costs or reductions is retroactive, then the six-month period referred to above shall be extended to include the period of retroactive effect thereof). 
 3.05
Compensation for Losses. 
 Upon demand of any Lender (with a copy to the Administrative Agent) from time to time, the Borrower shall
promptly compensate such Lender for and hold such Lender harmless from any loss, cost or expense incurred by it as a result of: 

(a) any continuation, conversion, payment or prepayment of any Eurodollar Rate Loan on a day other than the last day of the
Interest Period for such Loan (whether voluntary, mandatory, automatic, by reason of acceleration, or otherwise); 
 (b) any
failure by the Borrower (for a reason other than the failure of such Lender to make a Loan) to prepay, borrow, continue or convert any Eurodollar Rate Loan on the date or in the amount notified by the Borrower; or 

(c) any assignment of a Eurodollar Rate Loan on a day other than the last day of the Interest Period therefor as a result of a
request by the Borrower pursuant to Section 11.13; 
 including any loss of anticipated profits and any loss or expense arising
from the liquidation or reemployment of funds obtained by it to maintain such Loan or from fees payable to terminate the deposits from which such funds were obtained. The Borrower shall also pay any customary administrative fees charged by such
Lender in connection with the foregoing. 

  
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 For purposes of calculating amounts payable by the Borrower to the Lenders under this
Section 3.05, each Lender shall be deemed to have funded each Eurodollar Rate Loan made by it at the Eurodollar Base Rate used in determining the Eurodollar Rate for such Loan by a matching deposit or other borrowing in the
London interbank eurodollar market for a comparable amount and for a comparable period, whether or not such Eurodollar Rate Loan was in fact so funded. 

3.06 Mitigation of Obligations; Replacement of Lenders. 

(a) Designation of a Different Lending Office. If any Lender requests compensation under Section 3.04, or
requires the Borrower to pay any Indemnified Taxes or additional amounts to any Lender, any L/C Issuer, or any Governmental Authority for the account of any Lender or any L/C Issuer pursuant to Section 3.01, or if any
Lender gives a notice pursuant to Section 3.02, then at the request of the Borrower such Lender or such L/C Issuer, as applicable, shall use reasonable efforts to designate a different Lending Office for funding or booking
its Loans hereunder or to assign its rights and obligations hereunder to another of its offices, branches or affiliates, if, in the judgment of such Lender or such L/C Issuer, as applicable, such designation or assignment (i) would eliminate or
reduce amounts payable pursuant to Section 3.01 or 3.04, as the case may be, in the future, or eliminate the need for the notice pursuant to Section 3.02, as applicable, and (ii) in
each case, would not subject such Lender or such L/C Issuer, as the case may be, to any unreimbursed cost or expense and would not otherwise be disadvantageous to such Lender or such L/C Issuer, as the case may be. The Borrower hereby agrees to pay
all reasonable costs and expenses incurred by any Lender or any L/C Issuer in connection with any such designation or assignment. 
 (b)
Replacement of Lenders. If any Lender requests compensation under Section 3.04, or if the Borrower is required to pay any Indemnified Taxes or additional amounts to any Lender or any Governmental Authority for the
account of any Lender pursuant to Section 3.01 and, in each case, such Lender has declined or is unable to designate a different lending office in accordance with Section 3.06(a), the Borrower may
replace such Lender in accordance with Section 11.13. 
 3.07 LIBOR Successor Rate. 

Notwithstanding anything to the contrary in this Agreement or any other Loan Document, if the Administrative Agent determines (which
determination shall be conclusive absent manifest error), or the Borrower or Required Lenders notify the Administrative Agent (with, in the case of the Required Lenders, a copy to Borrower) that the Borrower or Required Lenders (as applicable) have
determined, that: 
 (a) adequate and reasonable means do not exist for ascertaining LIBOR for any requested Interest Period,
including, without limitation, because the LIBOR Screen Rate is not available or published on a current basis and such circumstances are unlikely to be temporary; or 

(b) the administrator of the LIBOR Screen Rate or a Governmental Authority having jurisdiction over the Administrative Agent
has made a public statement identifying a specific date after which LIBOR or the LIBOR Screen Rate shall no longer be made available, or used for determining the interest rate of loans (such specific date, the “Scheduled Unavailability
Date”), or 

  
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 (c) syndicated loans currently being executed, or that include language
similar to that contained in this Section 3.07, are being executed or amended (as applicable) to incorporate or adopt a new benchmark interest rate to replace LIBOR, then, reasonably promptly after such determination by the Administrative Agent
or receipt by the Administrative Agent of such notice, as applicable, the Administrative Agent and the Borrower may amend this Agreement to replace LIBOR with an alternate benchmark rate (including any mathematical or other adjustments to the
benchmark (if any) incorporated therein), giving due consideration to any evolving or then existing convention for similar U.S. dollar denominated syndicated credit facilities for such alternative benchmarks (any such proposed rate, a “LIBOR
Successor Rate”), together with any proposed LIBOR Successor Rate Conforming Changes and any such amendment shall become effective at 5:00 p.m. on the fifth Business Day after the Administrative Agent shall have posted such proposed amendment
to all Lenders and the Borrower unless, prior to such time, Lenders comprising the Required Lenders have delivered to the Administrative Agent written notice that such Required Lenders do not accept such amendment. 

If no LIBOR Successor Rate has been determined and the circumstances under clause (a) above exist or the Scheduled Unavailability Date
has occurred (as applicable), the Administrative Agent will promptly so notify the Borrower and each Lender. Thereafter, (x) the obligation of the Lenders to make or maintain Eurodollar Rate Loans shall be suspended, (to the extent of the
affected Eurodollar Rate Loans or Interest Periods), and (y) the Eurodollar Rate component shall no longer be utilized in determining the Base Rate. Upon receipt of such notice, the Borrower may revoke any pending request for a Borrowing of,
conversion to or continuation of Eurodollar Rate Loans (to the extent of the affected Eurodollar Rate Loans or Interest Periods) or, failing that, will be deemed to have converted such request into a request for a Borrowing of Base Rate Loans
(subject to the foregoing clause (y)) in the amount specified therein. 
 Notwithstanding anything else herein, any definition of LIBOR
Successor Rate shall provide that if such LIBOR Successor Rate is less than zero, such rate shall be deemed to be zero for purposes of this Agreement. 

3.08 Survival. 
 All of the Loan
Parties’ obligations under this Article III shall survive termination of the Aggregate Revolving Commitments, termination of the Term Loan Commitments, repayment of all other Obligations hereunder and resignation of the Administrative
Agent. 
 ARTICLE IV 
 GUARANTY

 4.01 The Guaranty. 
 Each of the
Guarantors hereby jointly and severally guarantees to the Administrative Agent, the L/C Issuers, the Lenders and each other holder of Obligations as hereinafter provided, as primary obligor and not as surety, the prompt payment of the Obligations in
full when due (whether at stated maturity, as a mandatory prepayment, by acceleration, as a mandatory cash collateralization or otherwise) strictly in accordance with the terms thereof. The Guarantors hereby further agree that if any of the
Obligations is not paid in full when due (whether at stated maturity, as a mandatory prepayment, by acceleration, as a mandatory cash collateralization or otherwise), the Guarantors will, jointly and severally, promptly pay the same, without any
demand or notice whatsoever, and that in the case of any extension of time of payment or renewal of any of the Obligations, the same will be promptly paid in full when due (whether at extended maturity, as a mandatory prepayment, by acceleration, as
a mandatory cash collateralization or otherwise) in accordance with the terms of such extension or renewal. 

  
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 Notwithstanding any provision to the contrary contained herein or in any other of the Loan
Documents or the other documents relating to the Obligations, the obligations of each Guarantor under this Agreement and the other Loan Documents shall not exceed an aggregate amount equal to the largest amount that would not render such obligations
subject to avoidance under applicable Debtor Relief Laws. 
 4.02 Obligations Unconditional. 

The obligations of the Guarantors under Section 4.01 are joint and several, irrevocable, absolute and unconditional,
irrespective of the value, genuineness, validity, regularity or enforceability of any of the Loan Documents or other documents relating to the Obligations, or any substitution, release, impairment or exchange of any other guarantee of or security
for any of the Obligations, and, to the fullest extent permitted by applicable Law, irrespective of any other circumstance whatsoever which might otherwise constitute a legal or equitable discharge or defense of a surety or guarantor, it being the
intent of this Section 4.02 that the obligations of the Guarantors hereunder shall be absolute and unconditional under any and all circumstances. Each Guarantor agrees that such Guarantor shall have no right of subrogation,
indemnity, reimbursement or contribution against the Borrower or any other Guarantor for amounts paid under this Article IV until such time as the Obligations have been paid in full and the Commitments have expired or
terminated. Without limiting the generality of the foregoing, it is agreed that, to the fullest extent permitted by Law, the occurrence of any one or more of the following shall not alter or impair the liability of any Guarantor hereunder, which
shall remain absolute and unconditional as described above: 
 (a) at any time or from time to time, without notice to any
Guarantor, the time for any performance of or compliance with any of the Obligations shall be extended, or such performance or compliance shall be waived; 

(b) any of the acts mentioned in any of the provisions of any of the Loan Documents or any other document relating to the
Obligations shall be done or omitted; 
 (c) the maturity of any of the Obligations shall be accelerated, or any of the
Obligations shall be modified, supplemented or amended in any respect, or any right under any of the Loan Documents or any other document relating to the Obligations shall be waived or any other guarantee of any of the Obligations or any security
therefor shall be released, impaired or exchanged in whole or in part or otherwise dealt with; 
 (d) any Lien granted to, or
in favor of, the Administrative Agent or any other holder of the Obligations as security for any of the Obligations shall fail to attach or be perfected; or 

(e) any of the Obligations shall be determined to be void or voidable (including for the benefit of any creditor of any
Guarantor) or shall be subordinated to the claims of any Person (including any creditor of any Guarantor). 
 With respect to its
obligations hereunder, each Guarantor hereby expressly waives, to the fullest extent permitted by Law, diligence, presentment, demand of payment, protest and all notices whatsoever and any requirement that the Administrative Agent or any other
holder of the Obligations exhaust any right, power or remedy or proceed against any Person under any of the Loan Documents or any other document relating to the Obligations or against any other Person under any other guarantee of, or security for,
any of the Obligations. 

  
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 4.03 Reinstatement. 

The obligations of each Guarantor under this Article IV shall be automatically reinstated if and to the extent that
for any reason any payment by or on behalf of any Person in respect of the Obligations is rescinded or must be otherwise restored by any holder of any of the Obligations, whether as a result of any Debtor Relief Law or otherwise, and each Guarantor
agrees that it will indemnify the Administrative Agent and each other holder of the Obligations on demand for all reasonable and documented costs and expenses (including the reasonable and documented fees, charges and disbursements of counsel)
incurred by the Administrative Agent or such holder of the Obligations in connection with such rescission or restoration, including any such costs and expenses incurred in defending against any claim alleging that such payment constituted a
preference, fraudulent transfer or similar payment under any Debtor Relief Law. 
 4.04 Certain Additional Waivers. 

Each Guarantor agrees that such Guarantor shall have no right of recourse to security for the Obligations, except through the exercise of
rights of subrogation pursuant to Section 4.02 and through the exercise of rights of contribution pursuant to Section 4.06. 

4.05 Remedies. 
 The Guarantors agree
that, to the fullest extent permitted by Law, as between the Guarantors, on the one hand, and the Administrative Agent and the other holders of the Obligations, on the other hand, the Obligations may be declared to be forthwith due and payable as
specified in Section 9.02 (and shall be deemed to have become automatically due and payable in the circumstances specified in Section 9.02) for purposes of Section 4.01
notwithstanding any stay, injunction or other prohibition preventing such declaration (or preventing the Obligations from becoming automatically due and payable) as against any other Person and that, in the event of such declaration (or the
Obligations being deemed to have become automatically due and payable), the Obligations (whether or not due and payable by any other Person) shall forthwith become due and payable by the Guarantors for purposes of
Section 4.01. The Guarantors acknowledge and agree that their obligations hereunder are secured in accordance with the terms of the Collateral Documents and that the holders of the Obligations may exercise their remedies
thereunder in accordance with the terms thereof. 
 4.06 Rights of Contribution. 

The Guarantors agree among themselves that, in connection with payments made hereunder, each Guarantor shall have contribution rights against
the other Guarantors as permitted under applicable Law. Such contribution rights shall be subordinate and subject in right of payment to the obligations of such Guarantors under the Loan Documents and no Guarantor shall exercise such rights of
contribution until the Obligations have been paid in full and the Commitments have terminated. 
 4.07 Guarantee of Payment; Continuing Guarantee.

 The guarantee in this Article IV is a guaranty of payment and not of collection, is a continuing guarantee, and
shall apply to the Obligations whenever arising. 
 4.08 Keepwell. 

Each Loan Party that is a Qualified ECP Guarantor at the time the Guaranty in this Article IV by any Loan Party that is not then an
“eligible contract participant” under the Commodity Exchange Act (a “Specified Loan Party”) or the grant of a security interest under the Loan Documents by any such Specified Loan Party, in either case, becomes effective
with respect to any Swap Obligation, hereby 

  
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jointly and severally, absolutely, unconditionally and irrevocably undertakes to provide such funds or other support to each Specified Loan Party with respect to such Swap Obligation as may be
needed by such Specified Loan Party from time to time to honor all of its obligations under this Guaranty and the other Loan Documents in respect of such Swap Obligation (but, in each case, only up to the maximum amount of such liability that can be
hereby incurred without rendering such Qualified ECP Guarantor’s obligations and undertakings under this Article IV voidable under applicable Debtor Relief Laws, and not for any greater amount). The obligations and undertakings of each
Qualified ECP Guarantor under this Section 4.08 shall remain in full force and effect until the Obligations (other than contingent indemnification obligations as to which no claim has been asserted) have been indefeasibly
paid and performed in full. Each Loan Party intends this Section 4.08 to constitute, and this Section 4.08 shall be deemed to constitute, a “keepwell, support, or other agreement” for the
benefit of each Specified Loan Party for all purposes of the Commodity Exchange Act. 
 ARTICLE V 

CONDITIONS PRECEDENT TO CREDIT EXTENSIONS 
 5.01
[Reserved]. 
 5.02 Conditions to Borrowing of Delay Draw Term Loan. 

The obligation of each Lender to honor the Request for Credit Extension for the Borrowing of the Delay Draw Term Loan is subject to the
following conditions precedent: 
 (a) Consummation of Target Acquisition. Receipt by the Administrative Agent of
evidence satisfactory to the Administrative Agent that the Target Acquisition shall have been consummated on or before the date of such Credit Extension, or substantially simultaneously or concurrently therewith, in accordance with the Target
Acquisition Document and in compliance with applicable Law and regulatory approvals. 
 (b) Copy of Target Acquisition
Agreement. Receipt by the Administrative Agent of a copy, certified by a Responsible Officer of the Borrower as true and complete, of the Target Acquisition Document (together with all schedules, amendments, supplements and modifications
thereto, but excluding the exhibits). 
 (c) Termination of Liens. Receipt by the Administrative Agent of evidence
satisfactory to the Administrative Agent that all Liens on the assets acquired in the Target Acquisition (other than Permitted Liens) have been, or substantially simultaneously with the making of such Credit Extension shall be, released. 

The Request for Credit Extension for the Borrowing of the Delay Draw Term Loan submitted by the Borrower shall be deemed to be a
representation and warranty that the conditions specified in Sections 5.02(a), (b) and (c) have been satisfied on and as of the date of the Borrowing of the Delay Draw Term Loan. 

  
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 5.03 Conditions to all Credit Extensions. 

The obligation of each Lender and each L/C Issuer to honor any Request for Credit Extension (other than a Loan Notice requesting only a
conversion of Loans to the other Type or a continuation of Eurodollar Rate Loans) is subject to the following conditions precedent: 

(a) The representations and warranties of each Loan Party contained in Article VI or any other Loan Document, or which
are contained in any document furnished at any time under or in connection herewith or therewith, shall be true and correct on and as of the date of such Credit Extension, except to the extent that such representations and warranties specifically
refer to an earlier date, in which case they shall be true and correct as of such earlier date; provided that in the case of an Incremental Term Loan the proceeds of which are used to fund, in whole or in part, the purchase price of a Limited
Condition Acquisition, the representations and warranties required to be accurate at the time of the closing of such Limited Condition Acquisition and funding of the applicable Incremental Term Loan will be limited to the Specified Representations,
and those representations and warranties contained in the applicable acquisition agreement as are material to the interest of the applicable Lenders providing such Incremental Term Loan, but only to the extent that the Borrower or any of its
Subsidiaries has the right (taking into account any applicable cure provisions) to terminate its obligations under such acquisition agreement, or to decline to consummate such Limited Condition Acquisition pursuant to such acquisition agreement, as
a result of a breach of such representations in such acquisition agreement. 
 (b) No Default shall exist or would result
from such proposed Credit Extension or from the application of the proceeds thereof; provided that in the case of an Incremental Term Loan the proceeds of which are used to fund, in whole or in part, the purchase price of a Limited Condition
Acquisition, the foregoing condition shall be (A) no Event of Default shall have occurred and be continuing on the date of the definitive purchase agreement for such Limited Condition Acquisition and (B) no Event of Default under
Section 9.01(a), (f) or (g) shall have occurred and be continuing or would exist after giving effect to such Limited Condition Acquisition and the funding of such Incremental Term Loan; 

(c) The Administrative Agent and, if applicable, an L/C Issuer or the Swing Line Lender shall have received a Request for
Credit Extension in accordance with the requirements hereof. 
 Each Request for Credit Extension (other than a Loan Notice requesting only
a conversion of Loans to the other Type or a continuation of Eurodollar Rate Loans) submitted by the Borrower shall be deemed to be a representation and warranty that the conditions specified in Sections 5.03(a) and (b) have been
satisfied on and as of the date of the applicable Credit Extension. 
 ARTICLE VI 

REPRESENTATIONS AND WARRANTIES 

The Loan Parties represent and warrant to the Administrative Agent and the Lenders that: 

6.01 Existence, Qualification and Power. 

The Borrower and each of its Subsidiaries (a) is duly organized or formed, validly existing and, as applicable, in good standing under the
Laws of the jurisdiction of its incorporation or organization, (b) has all requisite power and authority and all requisite governmental licenses, authorizations, consents and 

  
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approvals to (i) own or lease its assets and carry on its business and (ii) execute, deliver and perform its obligations under the Loan Documents to which it is a party, and (c) is
duly qualified and is licensed and, as applicable, in good standing under the Laws of each jurisdiction where its ownership, lease or operation of properties or the conduct of its business requires such qualification or license; except in each case
referred to in clause (b)(i) or (c), to the extent that failure to do so could not reasonably be expected to have a Material Adverse Effect. 
 6.02
Authorization; No Contravention. 
 The execution, delivery and performance by each Loan Party of each Loan Document to which such
Person is party have been duly authorized by all necessary corporate or other organizational action on the part of such Loan Party, and do not (a) contravene the terms of any of such Person’s Organization Documents; (b) conflict with
or result in any breach or contravention of, or the creation of any Lien under, or require any payment to be made under (other than pursuant to the Loan Documents) (i) any material Contractual Obligation to which such Person is a party or
affecting such Person or the properties of such Person or any of its Subsidiaries or (ii) any order, injunction, writ or decree of any Governmental Authority or any arbitral award to which such Person or its property is subject; or
(c) violate in any material respect any Law applicable to such Person. 
 6.03 Governmental Authorization; Other Consents. 

No approval, consent, exemption, authorization, or other action by, or notice to, or filing with, any Governmental Authority or any other
Person is necessary or required in connection with the execution, delivery or performance by, or enforcement against, any Loan Party of this Agreement or any other Loan Document other than (i) those that have already been obtained and are in
full force and effect, (ii) filings to perfect the Liens created by the Collateral Documents and (iii) after the Closing Date, such permits, licenses, authorizations, approvals and entitlements that are required for the lawful conduct of
the Loan Parties’ business, each of which shall be obtained on or before the date on which it is required to be obtained where the failure to do so could reasonably be expected to have a Material Adverse Effect. 

6.04 Binding Effect. 
 Each Loan Document
has been duly executed and delivered by each Loan Party that is party thereto. Each Loan Document constitutes a legal, valid and binding obligation of each Loan Party party thereto, enforceable against such Loan Party that is party thereto in
accordance with its terms (except for limitations on enforceability under Debtor Relief Laws and limitations on the availability of the remedy of specific performance imposed by the application of general equitable principles). 

6.05 Financial Statements; No Material Adverse Effect. 

(a) The Audited Financial Statements (i) were prepared in accordance with GAAP consistently applied throughout the period covered thereby,
except as otherwise expressly noted therein; (ii) fairly present in all material respects the consolidated financial condition of the Borrower and its Subsidiaries as of the date thereof and their consolidated results of operations for the
period covered thereby in accordance with GAAP consistently applied throughout the period covered thereby, except as otherwise expressly noted therein; and (iii) show all material indebtedness and other liabilities, direct or contingent, of the
Borrower and its Subsidiaries as of the date thereof, including the liabilities for taxes, material commitments and Indebtedness to the extent required to be shown on financial statements, or notes thereto, prepared in accordance with GAAP. 

  
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 (b) The Interim Financial Statements (i) were prepared in accordance with GAAP
consistently applied throughout the period covered thereby, except as otherwise expressly noted therein; (ii) fairly present, in all material respects, the consolidated financial condition of the Borrower and its Subsidiaries as of the date
thereof and their consolidated results of operations for the period covered thereby, subject, in the case of clauses (i) and (ii), to the absence of footnotes and to normal year-end audit adjustments; and
(iii) show all material indebtedness and other liabilities, direct or contingent, of the Borrower and its Subsidiaries as of the date thereof, including the liabilities for taxes, material commitments and Indebtedness to the extent required to
be shown on financial statements, or notes thereto, prepared in accordance with GAAP. 
 (c) From the date of the Audited Financial
Statements to and including the Sixth Amendment Effective Date, there has been no Disposition or any Recovery Event of any material part of the business or property of the Borrower and its Subsidiaries, taken as a whole, and no purchase or other
acquisition by any of them of any business or property (including any Equity Interests of any other Person) material in relation to the consolidated financial condition of the Borrower and its Subsidiaries, taken as a whole, in each case, which is
not reflected in the foregoing financial statements or in the notes thereto and has not otherwise been disclosed in writing to the Lenders on or prior to the Sixth Amendment Effective Date (it being understood that disclosures made in the filings of
the Borrower with the SEC shall constitute disclosure in writing to the Lenders for purposes of this Section 6.05(c)). 

(d) The financial statements delivered pursuant to Section 7.01(a) and (b) have been prepared in accordance with
GAAP (except as may otherwise be permitted under Section 7.01(a) and (b)) and present fairly (on the basis disclosed in the footnotes to such financial statements), in all material respects, the consolidated
financial condition, results of operations and cash flows of the Borrower and its Subsidiaries as of the dates thereof and for the periods covered thereby. 

(e) Since November 30, 2016, there has been no event or circumstance that has had or could reasonably be expected to have a Material
Adverse Effect. 
 6.06 Litigation. 

There are no actions, suits, proceedings, claims or disputes pending or, to the knowledge of the Responsible Officers of the Loan Parties,
threatened in writing, at law, in equity, in arbitration or before any Governmental Authority, by or against the Borrower or any Subsidiary or against any of their properties or revenues that (a) purport to affect or pertain to this Agreement
or any other Loan Document or any of the transactions contemplated hereby or (b) could reasonably be expected to have a Material Adverse Effect. 

6.07 No Default. 
 (a) Neither the
Borrower nor any Subsidiary is in default under or with respect to any Contractual Obligation that could reasonably be expected to have a Material Adverse Effect. 

(b) No Default has occurred and is continuing. 

6.08 Ownership of Property; Liens. 
 Each
of the Borrower and its Subsidiaries has good record and marketable title in fee simple to, or valid leasehold interests in, all real property necessary or used in the ordinary conduct of its business, except for such defects in title as could not
reasonably be expected to have a Material Adverse Effect. The property of the Borrower and its Subsidiaries is not subject to any Liens other than Permitted Liens. 

  
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 6.09 Environmental Compliance. 

Except as could not reasonably be expected to have a Material Adverse Effect: 

(a) Each of the facilities and real properties owned, leased or operated by the Borrower or any Subsidiary (the
“Facilities”) and all operations at the Facilities are in compliance with all applicable Environmental Laws, and there is no violation of any Environmental Law with respect to the Facilities or the businesses operated by the
Borrower and its Subsidiaries at such time (the “Businesses”), and there are no conditions relating to the Facilities or the Businesses that would reasonably be expected to give rise to liability under any applicable Environmental
Laws. 
 (b) None of the Facilities contains, or has previously contained, any Hazardous Materials at, on or under the
Facilities in amounts or concentrations that constitute or constituted a violation of, or could reasonably be expected to give rise to liability under, Environmental Laws. 

(c) Neither the Borrower nor any Subsidiary has received any written or verbal notice of, or inquiry from any Governmental
Authority regarding, any violation, alleged violation, non-compliance, liability or potential liability regarding environmental matters or compliance with Environmental Laws with regard to any of the
Facilities or the Businesses, nor does any Responsible Officer of any Loan Party have knowledge or reason to believe that any such notice will be received or is being threatened in writing. 

(d) Hazardous Materials have not been transported or disposed of from the Facilities, or generated, treated, stored or disposed
of at, on or under any of the Facilities or any other location, in each case by or on behalf of the Borrower or any Subsidiary in violation of, or in a manner that would be reasonably likely to give rise to liability under, any applicable
Environmental Law. 
 (e) No judicial proceeding or governmental or administrative action is pending or, to the knowledge of
the Responsible Officers of the Loan Parties, threatened in writing, under any Environmental Law to which the Borrower or any Subsidiary is or will be named as a party, nor are there any consent decrees or other decrees, consent orders,
administrative orders or other orders, or other administrative or judicial requirements outstanding under any Environmental Law with respect to the Borrower, any Subsidiary, the Facilities or the Businesses. 

(f) There has been no release or threat of release of Hazardous Materials at or from the Facilities, or arising from or related
to the operations (including disposal of Hazardous Materials) of the Borrower or any Subsidiary in connection with the Facilities or otherwise in connection with the Businesses, in violation of or in amounts or in a manner that could give rise to
liability under Environmental Laws. 
 6.10 Insurance. 

The properties of the Borrower and its Subsidiaries are insured with financially sound and reputable insurance companies not Affiliates of the
Borrower, in such amounts, with such deductibles and covering such risks as are customarily carried by companies engaged in similar businesses and owning similar properties in localities where the Borrower or the applicable Subsidiary operates. 

  
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 6.11 Taxes. 

The Borrower and its Subsidiaries have filed all United States federal and state income tax returns and all other material tax returns and
reports required to be filed, and have paid all United States federal and state income taxes and other material taxes, assessments, fees and other governmental charges levied or imposed upon them or their properties, income or assets otherwise due
and payable, except those which are being contested in good faith by appropriate proceedings diligently conducted and for which adequate reserves have been provided in accordance with GAAP. There is no proposed tax assessment against the Borrower or
any Subsidiary that would, if made, have a Material Adverse Effect. Neither the Borrower nor any Subsidiary is party to any tax sharing agreement. 
 6.12
ERISA Compliance. 
 (a) Each Plan is in compliance in all material respects with the applicable provisions of ERISA, the Internal
Revenue Code and other federal or state Laws. Each Pension Plan that is intended to be a qualified plan under Section 401(a) of the Internal Revenue Code has received a favorable determination letter from the IRS to the effect that the form of
such Plan is qualified under Section 401(a) of the Internal Revenue Code and the trust related thereto has been determined by the IRS to be exempt from federal income tax under Section 501(a) of the Internal Revenue Code, or an application
for such a letter is currently being processed by the IRS. To the knowledge of the Responsible Officers of the Loan Parties, nothing has occurred that would reasonably be expected to prevent or cause the loss of such
tax-qualified status. 
 (b) There are no pending or, to the knowledge of the Responsible Officers of
the Loan Parties, threatened claims, actions or lawsuits, or action by any Governmental Authority, with respect to any Plan that could reasonably be expected to have a Material Adverse Effect. There has been no prohibited transaction in violation of
Section 406 or 407 of ERISA or Section 4975 of the Internal Revenue Code or violation of the fiduciary responsibility rules set forth in Section 404 and 405 of ERISA with respect to any Plan that has resulted or could reasonably be
expected to result in a Material Adverse Effect. 
 (c) (i) No ERISA Event has occurred, and no Loan Party nor any ERISA Affiliate is
aware of any fact, event or circumstance that could reasonably be expected to constitute or result in an ERISA Event with respect to any Pension Plan; (ii) each Loan Party and each ERISA Affiliate has met all applicable requirements under the
Pension Funding Rules in respect of each Pension Plan, in all material respects, and no waiver of the minimum funding standards under the Pension Funding Rules has been applied for or obtained; (iii) as of the most recent valuation date for any
Pension Plan, the funding target attainment percentage (as defined in Section 430(d)(2) of the Internal Revenue Code) is 60% or higher and no Loan Party nor any ERISA Affiliate knows of any facts or circumstances that could reasonably be
expected to cause the funding target attainment percentage for any such plan to drop below 60% as of the most recent valuation date; (iv) no Loan Party nor any ERISA Affiliate has incurred any liability to the PBGC other than for the payment of
premiums, and there are no premium payments which have become due that are unpaid; (v) no Loan Party nor any ERISA Affiliate has engaged in a transaction that could reasonably be likely to be subject to Section 4069 or Section 4212(c)
of ERISA; and (vi) no Pension Plan has been terminated by the plan administrator thereof or by the PBGC, and no event or circumstance has occurred or exists that could reasonably be expected to cause the PBGC to institute proceedings under
Title IV of ERISA to terminate any Pension Plan. 
 (d) As of the Sixth Amendment Effective Date neither the Borrower nor any Guarantor is
(1) an employee benefit plan subject to Title I of the ERISA, (2) a plan or account subject to Section 4975 of the Internal Revenue Code; (3) an entity deemed to hold “plan assets” of any such plans or accounts for
purposes of ERISA or the Internal Revenue Code; or (4) a “governmental plan” within the meaning of ERISA. 

  
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 6.13 Subsidiaries. 

Set forth on Schedule 6.13 to the Disclosure Letter is a complete and accurate list as of the Sixth Amendment Effective Date of each
Subsidiary, together with (a) jurisdiction of organization, (b) number of shares of each class of Equity Interests outstanding, (c) percentage of outstanding shares of each class owned (directly or indirectly) by the Borrower or any
Subsidiary and (d) a notation as to which Subsidiaries are Immaterial Domestic Subsidiaries and Immaterial Foreign Subsidiary. The outstanding Equity Interests of each Subsidiary are validly issued, fully paid and
non-assessable. 
 6.14 Margin Regulations; Investment Company Act. 

(a) The Borrower is not engaged and will not engage, principally or as one of its important activities, in the business of purchasing or
carrying margin stock (within the meaning of Regulation U issued by the FRB), or extending credit for the purpose of purchasing or carrying margin stock. Following the application of the proceeds of each Borrowing or drawing under each Letter of
Credit, not more than 25% of the value of the assets (either of the Borrower only or of the Borrower and its Subsidiaries on a consolidated basis) subject to the provisions of Section 8.01 or
Section 8.05 or subject to any restriction contained in any agreement or instrument between the Borrower and any Lender or any Affiliate of any Lender relating to Indebtedness and within the scope of
Section 9.01(e) will be margin stock. 
 (b) Neither the Borrower, nor any Subsidiary is or is required to be
registered as an “investment company” under the Investment Company Act of 1940. 
 6.15 Disclosure. 

No report, financial statement, certificate or other information furnished in writing by or on behalf of any Loan Party to the Administrative
Agent or any Lender in connection with the transactions contemplated hereby and the negotiation of this Agreement or delivered hereunder or under any other Loan Document (in each case, as modified or supplemented by other information so furnished
(including, for purposes of clarification, information deemed delivered pursuant to the penultimate paragraph of Section 7.02) contains any material misstatement of fact or omits to state any material fact necessary to make
the statements therein, in the light of the circumstances under which they were made, not misleading; provided that, with respect to projected business plans, forecasts and other projected financial information, the Loan Parties represent
only that such information was prepared in good faith based upon assumptions believed to be reasonable at the time, which assumptions were fair in light of the conditions existing at the time of delivery of such forecasts, and represented, at the
time of delivery, the Borrower’s reasonable estimate of its plans, forecasts or projections, as applicable, based on the information available at the time (it being acknowledged that actual results may vary, and such variations may be
material). 
 6.16 Compliance with Laws. 

Each of the Borrower and each Subsidiary is in compliance with the requirements of all Laws and all orders, writs, injunctions and decrees
applicable to it or to its properties, except in such instances in which (a) such requirement of Law or order, writ, injunction or decree is being contested in good faith by appropriate proceedings diligently conducted or (b) the failure
to comply therewith could not reasonably be expected to have a Material Adverse Effect. 

  
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 6.17 Intellectual Property; Licenses, Etc. 

(a) The Borrower and its Subsidiaries own, or possess the right to use, all of the trademarks, service marks, trade names, copyrights, patents,
patent rights, franchises, licenses and other intellectual property rights (collectively, “IP Rights”) that are reasonably necessary for the operation of their respective businesses. 

(b) Set forth on Schedule 6.17 to the Disclosure Letter is a list of (i) all IP Rights registered or pending registration with the
United States Copyright Office or the United States Patent and Trademark Office that as of the Sixth Amendment Effective Date a Loan Party owns and (ii) all licenses of IP Rights registered with the United States Copyright Office or the United
States Patent and Trademark Office as of the Sixth Amendment Effective Date. 
 (c) Except for such claims and infringements that could not
reasonably be expected to have a Material Adverse Effect, (i) no claim has been asserted and is pending by any Person challenging or questioning the use of any IP Rights or the validity or effectiveness of any IP Rights, nor does any
Responsible Officer of any Loan Party know of any such claim, and (ii) to the knowledge of the Responsible Officers of the Loan Parties, the use of any IP Rights by the Borrower or any Subsidiary, the granting of a right or a license in respect
of any IP Rights from the Borrower or any Subsidiary does not infringe on any rights of any other Person. 
 6.18 Solvency. 

The Borrower is Solvent, and the Loan Parties are Solvent on a consolidated basis. 

6.19 Perfection of Security Interests in the Collateral. 

The Collateral Documents create valid security interests in, and Liens on, the Collateral purported to be covered thereby, which security
interests and Liens are currently perfected security interests, to the extent and in the manner required by the Collateral Documents and the Administrative Agent, prior to all other Liens other than Permitted Liens. 

6.20 Business Locations; Taxpayer Identification Number. 

Set forth on Schedule 6.20-1 to the Disclosure Letter is a list of all real property located in
the United States that is owned or leased by any Loan Party as of the Sixth Amendment Effective Date (identifying whether such real property is owned or leased and which Loan Party owns or leases such real property). Set forth on Schedule 6.20-2 to the Disclosure Letter is the chief executive office, U.S. tax payer identification number and organizational identification number of each Loan Party as of the Sixth Amendment Effective Date. The exact
legal name and state of organization of each Loan Party as of the Sixth Amendment Effective Date is as set forth on the signature pages hereto. Except as set forth on Schedule 6.20-3 to the Disclosure
Letter, no Loan Party as of the Sixth Amendment Effective Date has during the five years preceding the Sixth Amendment Effective Date (i) changed its legal name, (ii) changed its state of formation, or (iii) been party to a merger,
consolidation or other change in structure. 
 6.21 OFAC; Anti-Corruption. 

(a) Neither the Borrower nor any Subsidiary nor, to the knowledge of the Borrower and its Subsidiaries, any director, officer, employee, agent,
affiliate or representative thereof, is an individual or entity that is, or is owned or controlled by any individual or entity that is (i) currently the subject or target of any Sanctions, (ii) included on OFAC’s List of Specially
Designated Nationals, HMT’s Consolidated List of Financial Sanctions Targets and the Investment Ban List, or any similar list enforced by any other relevant sanctions authority or (iii) located, organized or resident in a Designated
Jurisdiction. 

  
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 (b) The Borrower and its Subsidiaries have conducted their business in compliance with the
United States Foreign Corrupt Practices Act of 1977, the UK Bribery Act 2010 and other similar anti-corruption legislation in other jurisdictions, and have instituted and maintained policies and procedures designed to promote and achieve compliance
with such laws. 
 6.22 USA PATRIOT Act. 

The Borrower and its Subsidiaries have conducted their business in compliance with the USA PATRIOT Act (Title III of Pub. L. 107-56 (signed into law October 26, 2001)) (the “USA PATRIOT Act”), and have instituted and maintained policies and procedures designed to promote and achieve compliance with such law. 

ARTICLE VII 
 AFFIRMATIVE
COVENANTS 
 Until the Facility Termination Date, each Loan Party shall and shall cause each Subsidiary to: 

7.01 Financial Statements. 
 Deliver to
the Administrative Agent (and the Administrative Agent shall make the same available to the Lenders), in form and detail satisfactory to the Administrative Agent: 

(a) as soon as available, but in any event within ninety days after the end of each fiscal year of the Borrower (or, if
earlier, 15 days after the date required to be filed with the SEC (without giving effect to any extension permitted by the SEC)), commencing with the fiscal year ending November 30, 2017, a consolidated balance sheet of the Borrower and its
Subsidiaries as at the end of such fiscal year, and the related consolidated statements of income or operations, changes in stockholders’ equity and cash flows for such fiscal year, setting forth in each case in comparative form the figures for
the previous fiscal year, all in reasonable detail and prepared in accordance with GAAP, audited and accompanied by a report and opinion of an independent certified public accountant of nationally recognized standing reasonably acceptable to the
Administrative Agent, which report and opinion shall be prepared in accordance with generally accepted auditing standards and shall not be subject to any “going concern” or like qualification or exception or any qualification or exception
as to the scope of such audit; 
 (b) as soon as available, but in any event within forty-five days after the end of each of
the first three fiscal quarters of each fiscal year of the Borrower (or, if earlier, 5 days after the date required to be filed with the SEC (without giving effect to any extension permitted by the SEC)), commencing with the fiscal quarter ending
August 31, 2017, a consolidated balance sheet of the Borrower and its Subsidiaries as at the end of such fiscal quarter, the related consolidated statements of income or operations for such fiscal quarter and for the portion of the
Borrower’s fiscal year then ended, and the related consolidated statements of changes in stockholders’ equity and cash flows for the portion of the Borrower’s fiscal year then ended, in each case setting forth in comparative form, as
applicable, the figures for the corresponding fiscal quarter of the previous fiscal year and the corresponding portion of the previous fiscal year, all in reasonable detail and certified by the chief executive officer, chief financial officer,
treasurer or controller of the Borrower as fairly presenting in all material respects the financial condition, results of operations, shareholders’ equity and cash flows of the Borrower and its Subsidiaries in accordance with GAAP, subject only
to normal year-end audit adjustments and the absence of footnotes; and 

  
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 (c) as soon as available, but in any event within 60 days after the end of
each fiscal year of the Borrower, commencing with the fiscal year ending November 30, 2017, forecasts prepared by management of the Borrower, in form satisfactory to the Administrative Agent, of consolidated balance sheets and statements of
income or operations and cash flows of the Borrower and its Subsidiaries on a quarterly basis for the immediately following fiscal year (including the fiscal year in which the Maturity Date occurs). 

As to any information contained in materials furnished pursuant to Section 7.02(c), the Borrower shall not be
separately required to furnish such information under Section 7.01(a) or 7.01(b), but the foregoing shall not be in derogation of the obligation of the Borrower to furnish the information and materials described in
Section 7.01(a) or 7.01(b) at the times specified therein. 
 7.02 Certificates; Other Information. 

Deliver to the Administrative Agent (and the Administrative Agent shall make the same available to the Lenders), in form and detail
satisfactory to the Administrative Agent: 
 (a) concurrently with the delivery of the financial statements referred to in
Section 7.01(a), a report of its independent certified public accountants certifying such financial statements and stating that in connection with its audit examination no knowledge was obtained of any Default under the
financial covenants set forth in Section 8.11 or, if any such Default shall exist, stating the nature and status of such event; 

(b) concurrently with the delivery of the financial statements referred to in Sections 7.01(a) and
(b), a duly completed Compliance Certificate signed by the chief executive officer, chief financial officer, treasurer or controller of the Borrower (which delivery may, unless the Administrative Agent, or a Lender requests executed
originals, be by electronic communication including fax or email and shall be deemed to be an original authentic counterpart thereof for all purposes); 

(c) promptly after the same are available, copies of each annual report, proxy or financial statement or other report or
communication sent to the equityholders of the Borrower or any Subsidiary, and copies of all annual, regular, periodic and special reports and registration statements which the Borrower or any Subsidiary may file or be required to file with the SEC
under Section 13 or 15(d) of the Securities Exchange Act of 1934, and not otherwise required to be delivered to the Administrative Agent pursuant hereto; 

(d) concurrently with the delivery of the financial statements referred to in Section 7.01(b) for the
first and third fiscal quarters or each fiscal year, a report signed by a Responsible Officer of the Borrower that supplements Schedule 6.17 to the Disclosure Letter such that, as supplemented, such Schedule would be accurate and
complete as of such date (if no supplement is required to cause such Schedule to be accurate and complete as of such date, then the Borrower shall not be required to deliver such a report); 

(e) promptly after any request by the Administrative Agent, copies of any detailed audit reports, management letters or
recommendations submitted to the board of directors (or the audit committee of the board of directors) of the Borrower by independent accountants in connection with the accounts or books of the Borrower, or any audit of any of the Borrower; 

  
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 (f) promptly, and in any event within ten Business Days after receipt
thereof by the Borrower or any Subsidiary, copies of each notice or other correspondence received from the SEC (or comparable agency in any applicable non-U.S. jurisdiction) concerning any investigation or
possible investigation or other inquiry by such agency regarding financial or other operational results of the Borrower or any Subsidiary; and 

(g) promptly, such additional information regarding the business, financial or corporate affairs of the Borrower or any
Subsidiary, or compliance with the terms of the Loan Documents, as the Administrative Agent may from time to time reasonably request in order to allow it to determine compliance with the Loan Documents. 

Documents required to be delivered pursuant to Section 7.01(a) or 7.01(b) or
Section 7.02(c) (to the extent any such documents are included in materials otherwise filed with the SEC) may be delivered electronically and if so delivered, shall be deemed to have been delivered on the date (i) on
which the Borrower posts such documents, or provides a link thereto on the Borrower’s website on the Internet at the website address listed on Schedule 11.02; or (ii) on which such documents are posted on the Borrower’s behalf
on an Internet or intranet website, if any, to which each Lender and the Administrative Agent have access (whether a commercial, third-party website or whether sponsored by the Administrative Agent);
provided that the Borrower shall deliver paper copies of such documents to the Administrative Agent or any Lender upon its request to the Borrower to deliver such paper copies until a written request to cease delivering paper copies is given
by the Administrative Agent or such Lender. The Administrative Agent shall have no obligation to request the delivery of or to maintain paper copies of the documents referred to above, and in any event shall have no responsibility to monitor
compliance by the Borrower with any such request by a Lender for delivery, and each Lender shall be solely responsible for requesting delivery to it or maintaining its copies of such documents. 

The Borrower hereby acknowledges that (a) the Administrative Agent and/or MLPFS may, but shall not be obligated to, make available to the
Lenders and the L/C Issuers materials and/or information provided by or on behalf of the Borrower hereunder (collectively, “Borrower Materials”) by posting the Borrower Materials on Debt Domain, IntraLinks, Syndtrak or another
similar electronic system (the “Platform”) and (b) certain of the Lenders (each a “Public Lender”) may have personnel who do not wish to receive material non-public
information with respect to the Borrower or its Affiliates, or the respective securities of any of the foregoing, and who may be engaged in investment and other market-related activities with respect to such Persons’ securities. The Borrower
hereby agrees that (w) all Borrower Materials that are to be made available to Public Lenders shall be clearly and conspicuously marked “PUBLIC” which, at a minimum, shall mean that the word “PUBLIC” shall appear prominently
on the first page thereof; (x) by marking Borrower Materials “PUBLIC,” the Borrower shall be deemed to have authorized the Administrative Agent, MLPFS, the L/C Issuers and the Lenders to treat such Borrower Materials as not containing
any material non-public information with respect to the Borrower or its securities for purposes of United States federal and state securities Laws (provided, however, that to the extent such
Borrower Materials constitute Information, they shall be treated as set forth in Section 11.07); (y) all Borrower Materials marked “PUBLIC” are permitted to be made available through a portion of the Platform
designated “Public Side Information;” and (z) the Administrative Agent and MLPFS shall be entitled to treat any Borrower Materials that are not marked “PUBLIC” as being suitable only for posting on a portion of the Platform
not designated as “Public Side Information”. Notwithstanding the foregoing, the Borrower shall be under no obligation to mark any Borrower Materials “PUBLIC.” 

  
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 7.03 Notices. 

Promptly notify the Administrative Agent (who will notify the Lenders) of: 

(a) the occurrence of any Default. 

(b) any matter that has resulted or could reasonably be expected to result in a Material Adverse Effect. 

(c) the occurrence of any ERISA Event which would reasonably be expected to result in a liability in excess of the Threshold
Amount; 
 (d) any material change in accounting policies or financial reporting practices by the Borrower or any Subsidiary,
including any determination by the Borrower referred to in Section 2.10(b). 
 (e) any extension of
credit made under any agreement governing Additional Foreign Subsidiary Debt that results in the incurrence of outstanding amounts thereunder. 

Each notice pursuant to this Section 7.03 shall be accompanied by a statement of a Responsible Officer of the
Borrower setting forth details of the occurrence referred to therein and stating what action the Borrower has taken and proposes to take with respect thereto. Each notice pursuant to Section 7.03(a) shall describe with
particularity any and all provisions of this Agreement and any other Loan Document that have been breached. 
 7.04 Payment of Taxes. 

Pay and discharge as the same shall become due and payable all Taxes of the Borrower and its Subsidiaries, unless the same are being contested
in good faith by appropriate proceedings diligently conducted and adequate reserves in accordance with GAAP are being maintained by the Borrower or such Subsidiary. 

7.05 Preservation of Existence, Etc. 
 (a)
In the case of the Borrower and its Subsidiaries, other than the Immaterial Domestic Subsidiaries and the Immaterial Foreign Subsidiaries, preserve, renew and maintain in full force and effect its legal existence under the Laws of the jurisdiction
of its organization except in a transaction permitted by Section 8.04 or 8.05. 
 (b) Preserve, renew and
maintain in full force and effect its good standing under the Laws of the jurisdiction of its organization except in a transaction permitted by Section 8.04 or 8.05 or where the failure to so preserve, renew and
maintain could not reasonably be expected to have a Material Adverse Effect. 
 (c) Take all reasonable action to maintain all rights,
privileges, permits, licenses and franchises applicable to the Borrower and its Subsidiaries that are necessary or desirable in the normal conduct of its business, except to the extent that the failure to do so could not reasonably be expected to
have a Material Adverse Effect. 
 (d) Preserve or renew all of its IP Rights, the non-preservation
or non-renewal of which could reasonably be expected to have a Material Adverse Effect. 

  
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 7.06 Maintenance of Properties. 

(a) Maintain, preserve and protect all of its material properties and material equipment that is necessary in the operation of its business in
good working order and condition, ordinary wear and tear excepted. 
 (b) Make all necessary repairs thereto and renewals and replacements
thereof, except where the failure to do so could not reasonably be expected to have a Material Adverse Effect. 
 (c) Use the standard of
care typical in the industry in the operation and maintenance of its facilities, except where the failure to do so could not reasonably be expected to have a Material Adverse Effect. 

7.07 Maintenance of Insurance. 
 (a)
Maintain with financially sound and reputable insurance companies not Affiliates of the Borrower, insurance with respect to its properties and business against loss or damage of the kinds customarily insured against by Persons engaged in the same or
similar business, of such types and in such amounts as are customarily carried under similar circumstances by such other Persons. 
 (b)
Cause the Administrative Agent and its successors and/or assigns to be named as lender’s loss payee or mortgagee as its interest may appear, and/or additional insured with respect to any such insurance providing liability coverage or coverage
in respect of any Collateral, and use its commercially reasonable efforts to cause each provider of any such insurance to agree, by endorsement upon the policy or policies issued by it or by independent instruments furnished to the Administrative
Agent, that it will give the Administrative Agent thirty days (or such lesser amount as the Administrative Agent may agree) prior written notice before any such policy or policies shall be altered or canceled. 

7.08 Compliance with Laws. 
 Comply with
the requirements of all Laws and all orders, writs, injunctions and decrees applicable to it or to its business or property, except in such instances in which (a) such requirement of Law or order, writ, injunction or decree is being contested
in good faith by appropriate proceedings diligently conducted; or (b) the failure to comply therewith could not reasonably be expected to have a Material Adverse Effect. 

7.09 Books and Records. 
 (a) Maintain
proper books of record and account, in which full, true and correct entries in conformity with GAAP consistently applied shall be made of all financial transactions and matters involving the assets and business of the Borrower or such Subsidiary, as
the case may be. 
 (b) Maintain such books of record and account in material conformity with all applicable requirements of any Governmental
Authority having regulatory jurisdiction over the Borrower or such Subsidiary, as the case may be. 

  
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 7.10 Inspection Rights. 

Permit representatives of the Administrative Agent (including independent contractors of the Administrative Agent) and each Lender (if and when
accompanying the Administrative Agent) to visit and inspect any of its properties, to examine its corporate, financial and operating records, and make copies thereof or abstracts therefrom, and, when accompanied by a Responsible Officer of the
Borrower, to discuss its affairs, finances and accounts with its officers, and independent public accountants, with all reasonable documented out-of-pocket expenses in
connection therewith to be at the expense of the Borrower and at such reasonable times during normal business hours, but no more frequently than once each fiscal year, upon reasonable advance notice to the Borrower; provided, however,
that when an Event of Default exists the Administrative Agent or any Lender (or any of their respective representatives or independent contractors) may do any of the foregoing at the expense of the Borrower at any time during normal business hours
and without advance notice. For the avoidance of doubt, the Borrower and its Subsidiaries will not be required to provide any information to the extent that the provision thereof would violate any Law. 

7.11 Use of Proceeds. 
 Use the proceeds
of the Credit Extensions to (a) finance the Target Acquisition and pay fees and expenses in connection with the Target Acquisition and this Agreement and (b) finance working capital, capital expenditures, Permitted Acquisitions and other
lawful corporate purposes, provided that in no event shall the proceeds of the Credit Extensions be used in contravention of any Law or of any Loan Document. 

7.12 Additional Guarantors. 
 Within
forty-five days (or such later date as the Administrative Agent may agree in its sole discretion) after any Person becomes a Domestic Subsidiary (other than an Immaterial Domestic Subsidiary), cause such Person to (a) become a Guarantor by
executing and delivering to the Administrative Agent a Joinder Agreement and (b) deliver to the Administrative Agent such Organization Documents, good standing certificates, resolutions and favorable opinions of counsel (which shall cover,
among other things, the legality, validity, binding effect and enforceability of the documentation referred to in clause (a)), all in form, content and scope reasonably satisfactory to the Administrative Agent.    Notwithstanding
anything herein or in the other Loan Documents to the contrary, the Special Purpose Subsidiary shall not be required to be a Guarantor or grant a security interest in its property to secure any of the Obligations. 

7.13 Pledged Assets. 
 (a) Equity
Interests. Cause (i) 100% of the issued and outstanding Equity Interests of each Domestic Subsidiary (other than Excluded Property) and (ii) 65% (or such greater percentage that, due to a change in an applicable Law after the Sixth Amendment
Effective Date, (A) could not reasonably be expected to cause the undistributed earnings of such Foreign Subsidiary as determined for United States federal income tax purposes to be treated as a deemed dividend to such Foreign Subsidiary’s
United States parent and (B) could not reasonably be expected to cause any material adverse tax consequences) of the issued and outstanding Equity Interests entitled to vote (within the meaning of Treas. Reg.
Section 1.956-2(c)(2)) and 100% of the issued and outstanding Equity Interests not entitled to vote (within the meaning of Treas. Reg. Section 1.956-2(c)(2))
in each Foreign Subsidiary (other than (x) an Immaterial Foreign Subsidiary and (y) Excluded Property) directly owned by any Loan Party to be subject at all times to a first priority, perfected Lien in favor of the Administrative Agent
pursuant to the Collateral Documents, and, in connection with the foregoing, deliver to the Administrative Agent such other documentation as the Administrative Agent may request including, any filings and deliveries to perfect such Liens and
favorable opinions of counsel all in form and substance reasonably satisfactory to the Administrative Agent. 

  
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 (b) Other Property. Cause all property (other than Excluded Property) of each Loan
Party to be subject at all times to first priority, perfected Liens in favor of the Administrative Agent to secure the Obligations pursuant to, and to the extent and in the manner required by, the Collateral Documents (subject to Permitted Liens)
and, in connection with the foregoing, deliver to the Administrative Agent such other documentation as the Administrative Agent may request including filings and deliveries necessary to perfect such Liens, Organization Documents, resolutions and
favorable opinions of counsel to such Person, all in form, content and scope reasonably satisfactory to the Administrative Agent. 
 7.14 Excluded
Account. 
 If funds remain in the Excluded Account after the payment of obligations owing to third-parties with respect to any accounts
receivable and other property deposited in the Excluded Account, the Borrower shall promptly (and in any event, within ten Business Days of receipt of such funds) cause such funds to be transferred from the Excluded Account and be deposited in a
deposit account of a Loan Party that does not constitute Excluded Property. 
 7.15 Anti-Corruption Laws. 

Conduct its business in compliance with the United States Foreign Corrupt Practices Act of 1977, the UK Bribery Act 2010 and other similar
anti-corruption legislation in other jurisdictions and maintain policies and procedures designed to promote and achieve compliance with such laws. 

ARTICLE VIII 
 NEGATIVE COVENANTS

 Until the Facility Termination Date, no Loan Party shall, nor shall it permit any Subsidiary to, directly or indirectly: 

8.01 Liens. 
 Create, incur, assume or
suffer to exist any Lien upon any of its property, assets or revenues (other than Equity Interests of the Borrower to the extent constituting margin stock), whether now owned or hereafter acquired, other than the following: 

(a) Liens pursuant to any Loan Document; 

(b) Liens existing on the Sixth Amendment Effective Date and listed on Schedule 8.01 to the Disclosure Letter and any
renewals or extensions thereof, provided that the property covered thereby is not increased; 
 (c) Liens (other than
Liens imposed under ERISA) for taxes, assessments or governmental charges or levies not yet due or which are being contested in good faith and by appropriate proceedings diligently conducted; 

(d) Liens of landlords, carriers, warehousemen, mechanics, materialmen and repairmen and other like Liens arising in the
ordinary course of business, provided that such Liens secure only amounts not overdue for more than thirty days or, if overdue for more than thirty days, are being contested in good faith by appropriate proceedings diligently conducted; 

  
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 (e) pledges or deposits in the ordinary course of business in connection
with workers’ compensation, unemployment insurance and other social security legislation and public liability laws, other than any Lien imposed by ERISA; 

(f) pledges or deposits to secure the performance of bids, tenders, trade contracts and leases (other than Indebtedness),
public or statutory obligations, surety and appeal bonds, performance bonds and other obligations of a like nature incurred in the ordinary course of business; 

(g) easements, rights-of-way, zoning and other
restrictions, irregularities in title and other similar encumbrances affecting real property which, in the aggregate, are not substantial in amount, and which do not in any case materially detract from the value of the property subject thereto or
materially interfere with the ordinary conduct of the business of the applicable Person; 
 (h) attachment Liens and Liens
securing judgments for the payment of money (or appeal or other surety bonds relating to such judgments) not constituting an Event of Default under Section 9.01(g) or (h); 

(i) Liens securing Indebtedness permitted under Section 8.03(e); provided that (i) such
Liens do not at any time encumber any property other than the property (or proceeds thereof) financed by such Indebtedness and (ii) such Liens attach to such property concurrently with or within ninety days after the acquisition or completion
or construction thereof; 
 (j) licenses, leases or subleases granted to others not interfering in any material respect with
the business of the Borrower or any Subsidiary; 
 (k) any interest of title of a lessor under, and Liens arising from
Uniform Commercial Code financing statements (or equivalent filings, registrations or agreements in foreign jurisdictions) relating to, leases permitted by this Agreement; 

(l) Liens deemed to exist in connection with Investments in repurchase agreements permitted under
Section 8.02; 
 (m) normal and customary rights of setoff or banker’s Liens in favor of banks
or other depository or financial institutions arising as a matter of law or under customary agreements for the provision of banking and securities intermediary services and Liens securing payment obligations thereunder; 

(n) Liens arising under Sections 4-208 and
4-210 of the Uniform Commercial Code (or, if applicable, the corresponding section of the Uniform Commercial Code in effect in the relevant jurisdiction) on items in the course of payment or collection; 

(o) Liens arising on any real property as a result of any eminent domain, condemnation or similar proceeding being commenced
with respect to such real property; 
 (p) Liens on property of a Person acquired in connection with a Permitted Acquisition
existing at the time such Person is merged into or consolidated with the Borrower or any Subsidiary of the Borrower or becomes a Subsidiary of the Borrower or existing on any property or asset prior to the acquisition thereof by the Borrower or any
Subsidiary; provided that (i) such Liens were not created in contemplation of such merger, consolidation, Investment or acquisition, (ii) such Liens do not encumber any property other than the property encumbered at

  
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the time of such merger, consolidation, Investment or acquisition, and the proceeds and products thereof, (iii) such Liens do not extend to any assets other than those of the Person merged
into or consolidated with the Borrower or such Subsidiary or acquired by the Borrower or such Subsidiary or the assets so acquired, and (iv) any Indebtedness secured by such Lien is permitted under Section 8.03 (it
being understood that such Indebtedness shall reduce availability under the applicable basket in Section 8.03 except in the case of Indebtedness of the type described in Section 8.03(e)); 

(q) Liens in favor of customs and revenue authorities arising as a matter of law to secure payment of customs duties in
connection with the importation of goods and deposits as security for contested custom or import duties; 
 (r) Liens on any
cash earnest money deposit made by the Borrower or any Subsidiary in connection with any letter of intent or acquisition agreement relating to a Permitted Acquisition, Disposition or other transaction that is not prohibited by this Agreement; 

(s) rights of first refusal, voting, redemption, transfer or other restrictions with respect to the Equity Interests in any
joint venture entities or other Persons that are not Subsidiaries acquired in connection with Investments permitted under Section 8.02; 

(t) Liens on cash and Cash Equivalents arising in connection with the defeasance, discharge, redemption or termination
(including by way of cash collateralization) of Indebtedness to the extent such defeasance, discharge, redemption or termination is not prohibited by this Agreement; 

(u) Liens on Securitization Related Property created or deemed to exist in connection with the Permitted Securitization
Transaction; 
 (v) preferential arrangements in the form of subordination and intercreditor agreements in favor of creditors
of the customers of the Borrower and its Subsidiaries; 
 (w) Liens securing Indebtedness permitted under
Section 8.03(h) or Section 8.03(o); provided, that (i) at the time of creation, assumption or incurrence of the Indebtedness secured by any such Lien and after giving effect thereto and
the application of the proceeds thereof, no Default or Event of Default would exist and (ii) to the extent such Liens encumber the Collateral, such Liens shall be subject to an intercreditor agreement in form and substance reasonably acceptable
to the Administrative Agent; 
 (x) Liens in favor of Governmental Authorities securing the obligations of Foreign
Subsidiaries in jurisdictions outside of the United States; provided that (i) such Liens are required by such Governmental Authorities in order for such Foreign Subsidiaries to conduct business in such jurisdictions and (ii) such
Liens do not extend to any assets other than those of such Foreign Subsidiaries; 
 (y) with respect to the Japanese
Subsidiary and its Subsidiaries, Liens (i) arising by operation of law or in the ordinary course of trading, (ii) arising under any retention of title, hire purchase or conditional sale arrangement or arrangements having similar effect in
respect of goods supplied to the Japanese Subsidiary or its Subsidiaries in the ordinary course of trading and are on the supplier’s standard or usual terms and are not arising as a result of any default or omission by the Japanese Subsidiary
or its Subsidiaries and (iii) securing Indebtedness permitted under Section 8.03(j); provided, that such Liens do not extend to any assets other than the assets of the Japanese Subsidiary and its Subsidiaries;

  
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 (z) Liens on inventory (and the proceeds thereof) in favor of financiers of
inventory (including vendor financiers) to secure trade payables incurred in the ordinary course of business in connection with the acquisition of inventory; 

(aa) Liens on Investments maintained pursuant to Section 8.02(c) in favor of the beneficiary of any
such unqualified deferred compensation arrangement; 
 (bb) [reserved]; 

(cc) Liens securing Indebtedness under Section 8.03(p); provided that such Liens do not extend
to any assets other than the Equity Interests of the Japanese Subsidiary and the assets of Japanese Subsidiary and its Subsidiaries; 

(dd) Liens securing Indebtedness under Section 8.03(q); provided that such Liens do not extend
to any assets other than the Equity Interests of SYNNEX Canada Limited and the assets of SYNNEX Canada Limited and its Subsidiaries; 

(ee) [reserved]; 

(ff) Liens securing Indebtedness under Section 8.03(r); 

(gg) Liens created or deemed to exist on any Receivables or Related Assets in connection with any Permitted Supplier Finance
Program; 
 (hh) other Liens securing obligations not constituting Indebtedness for borrowed money in an aggregate principal
amount outstanding not to exceed $50,000,000; 
 (ii) Liens on the Collateral securing Indebtedness under
Section 8.03(v); provided that (i) such Liens shall be either pari passu with or junior to the Liens securing the Obligations and (ii) such Liens shall be subject to an intercreditor agreement in form and
substance reasonably acceptable to the Administrative Agent (each, an “Intercreditor Agreement”); and 

(jj) Liens securing Indebtedness under Section 8.03(t); provided that such Liens do not extend
to any assets other than the Equity Interests of such Foreign Subsidiary and the assets of such Foreign Subsidiary and its Subsidiaries. 

Notwithstanding anything to the contrary in this Section 8.01 or otherwise, the Special Purpose Subsidiary shall not
create, incur, assume or suffer to exist any Lien upon any of its property, assets or revenues, whether now owned or hereafter acquired, other than Liens (i) existing under the Permitted Securitization Transaction or (ii) permitted under
the Securitization Documents. 
 8.02 Investments. 

Make any Investments, except: 

(a) Investments in the form of cash or Cash Equivalents, short-term Investments and other Investments which, in each case, are
not prohibited under any other provision of this Agreement, so long as such short-term Investments and other Investments are made in accordance with the Borrower’s investment policy as in effect on the Closing Date (as disclosed to the
Administrative Agent prior to the Closing Date and as may be changed from time to time by Borrower with the prior written consent of the Administrative Agent); 

  
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 (b) Investments outstanding on the Sixth Amendment Effective Date and set
forth in Schedule 8.02 to the Disclosure Letter; 
 (c) Investments maintained by the Borrower pursuant to the
Borrower’s unqualified deferred compensation arrangements; provided that such compensation arrangements are entered into in the ordinary course of business; 

(d) Investments in any Person that is a Loan Party prior to giving effect to such Investment (it being understood and agreed
that any Investment to form a Subsidiary that will become a Guarantor in accordance with Section 7.12 is permitted); 

(e) Investments by any Subsidiary that is not a Loan Party in any other Subsidiary that is not a Loan Party; 

(f) Investments consisting of extensions of credit in the nature of accounts receivable or notes receivable arising from the
grant of trade credit in the ordinary course of business (including intercompany balances incurred or made in the ordinary course of business which do not constitute loans for borrowed money), and Investments received in satisfaction or partial
satisfaction thereof from financially troubled account debtors to the extent reasonably necessary in order to prevent or limit loss; 

(g) Guarantees permitted by Section 8.03; 

(h) Investments that constitute Permitted Liens; 

(i) Permitted Acquisitions; 

(j) (x) Investments consisting of loans by Loan Parties to Subsidiaries that are not Loan Parties the proceeds of which
are substantially contemporaneously applied to consummate a Permitted Acquisition plus (y) Investments consisting of loans by Loan Parties to Subsidiaries that are not Loan Parties in an aggregate amount outstanding at any one time not
to exceed an amount equal to the sum of (i) $1,200,000,000 plus (ii) the amount of all voluntary prepayments (other than voluntary prepayments made with the proceeds of an Incremental Term Loan) of (A) the Term Loans made pursuant to
Section 2.06(a) and (B) Indebtedness in the form of term loans incurred pursuant to Section 8.03(v); 

(k) (x) Investments by Loan Parties in Subsidiaries that are not Loan Parties the proceeds of which are substantially
contemporaneously applied to consummate a Permitted Acquisition plus (y) Investments by Loan Parties in Subsidiaries that are not Loan Parties in the form of equity contributions in an amount (i) not to exceed $75,000,000 in the
aggregate at any time outstanding and (ii) required by Governmental Authorities under Laws applicable to Foreign Subsidiaries; 

(l) Investments by the Borrower or any Subsidiary in the Special Purpose Subsidiary in connection with the Permitted
Securitization Transaction provided that such Investments are customary in Securitization Transactions; 

  
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 (m) Investments consisting of loans, advances and other extensions of credit
to officers, directors and employees of the Borrower and its Subsidiaries for business purposes in an amount not to exceed $6,000,000 in the aggregate at any time outstanding; 

(n) Investments consisting of loans, advances, Guarantees and other extensions of credit to or on behalf of customers and
vendors, and Cost Investments in customers and vendors (including Cost Investments made to acquire new customers and vendors), in each case, in the ordinary course of business and in a manner consistent with past practices; 

(o) Investments consisting of (i) intercompany loans made by the Borrower to Synnex Canada Limited pursuant to that
certain Limited Recourse Promissory Note dated February 24, 2010 in an aggregate principal amount not to exceed CDN$33,972,313, plus any accrued or capitalized interest thereon, (ii) equity contributions by the Borrower in Synnex Finance
Hybrid II LLC pursuant to that certain Forward Subscription Agreement dated as of February 24, 2010 and (iii) equity contributions by Synnex Finance Hybrid II LLC in Synnex Canada Limited pursuant to that certain Forward Subscription
Agreement dated as of February 24, 2010; 
 (p) Cost Investments made after the Closing Date; provided, that the
aggregate amount of all such Cost Investments pursuant to this clause (p) shall not exceed $60,000,000 at any time outstanding; 

(q) Investments consisting of guarantees of the trade credit obligations, real property leases, indemnification and other
obligations with respect to deposit accounts, or other obligations of Subsidiaries in the ordinary course of business or in connection with any transaction permitted to be incurred under Section 8.03 (other than Investments constituting
Guarantees of Indebtedness); and 
 (r) contingent Guarantee obligations to repurchase inventory repossessed by flooring
companies that was previously sold to customers in the ordinary course of business; 
 (s) to the extent constituting
Investments, Guarantees of obligations of a Subsidiary (other than obligations constituting Indebtedness) in connection with any Permitted Acquisition or Disposition permitted under Section 8.05; 

(t) the Target Acquisition and the Convergys Acquisition; 

(u) Investments in Equity Interests of the Westcon-Datatec Entities consisting of common shares in an amount up to 20.00% of
the outstanding common shares of each Westcon-Datatec Entity; provided that such Investments are made in accordance with Exhibit F to the Target Acquisition Document; and 

(v) Investments of a nature not contemplated in the foregoing clauses in an amount not to exceed $50,000,000 in the aggregate
at any time outstanding. 
 For purposes of clarification, nothing in this Section 8.02 prohibits the Foreign
Subsidiaries from holding foreign currencies in the ordinary course of business. 
 8.03 Indebtedness. 

Create, incur, assume or suffer to exist any Indebtedness, except: 

  
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 (a) Indebtedness under the Loan Documents; 

(b) Indebtedness outstanding on the Sixth Amendment Effective Date and set forth in Schedule 8.03 to the Disclosure
Letter and any refinancings and extensions thereof; provided that (i) the amount of such Indebtedness is not increased at the time of such refinancing or extension except (x) by an amount equal to a reasonable premium or other
reasonable amount paid, and fees and expenses reasonably incurred, in connection with such refinancing or extension and by an amount equal to any existing commitments unutilized thereunder and (y) if the amount of such increase were permitted
under this Section 8.03, (ii) the material terms taken as a whole of such refinancing or extension are not materially less favorable in any material respect to the Borrower and its Subsidiaries or the Lenders than the terms
of the Indebtedness being refinanced or extended and (iii) the amount of any Indebtedness stated on Schedule 8.03 to the Disclosure Letter that is subject to a revolving loan facility shall be the maximum amount available to be borrowed
thereunder on the Closing Date (excluding increase options under such facilities); 
 (c) intercompany Indebtedness permitted
under Section 8.02; provided that in the case of Indebtedness owing by a Loan Party to a Subsidiary that is not a Loan Party (i) such Indebtedness shall by its terms be subordinated in right of payment to the
prior payment in full of the Obligations in form and substance reasonably acceptable to the Administrative Agent and (ii) such Indebtedness shall not be prepaid unless no Default exists immediately prior to or after giving effect to such
prepayment; 
 (d) obligations (contingent or otherwise) existing or arising under any Swap Contract, provided that
(i) such obligations are (or were) entered into by such Person in the ordinary course of business or in connection with the Loans made under this Agreement for the purpose of directly mitigating risks associated with liabilities, commitments,
investments, assets, or property held or reasonably anticipated by such Person, or changes in the value of securities issued by such Person, and not for purposes of speculation or taking a “market view;” and (ii) such Swap Contract
does not contain any provision exonerating the non-defaulting party from its obligation to make payments on outstanding transactions to the defaulting party; 

(e) purchase money Indebtedness (including obligations in respect of capital leases and Synthetic Lease Obligations) hereafter
incurred to finance the purchase of fixed or capital assets, and renewals, refinancings and extensions thereof, provided that (i) the aggregate outstanding principal amount of all such Indebtedness shall not exceed $50,000,000 at any one
time outstanding; and (ii) such Indebtedness when incurred shall not exceed the purchase price of the asset(s) financed; 

(f) Indebtedness under the Permitted Securitization Transaction; provided that (i) the Attributable Indebtedness
thereunder shall not exceed at any time outstanding an amount equal to $1,400,000,000 and (ii) the Permitted Securitization Transaction shall be non-recourse to the Loan Parties other than with respect to
purchase or repurchase obligations for breaches of representations and warranties, performance guaranties, and indemnity obligations and other similar undertakings in each case that are customary for similar standard market accounts receivable
transactions; 
 (g) unsecured Indebtedness or Subordinated Indebtedness of the Borrower and its Domestic Subsidiaries;
provided that (i) at the time of incurrence of such Indebtedness, no Default has occurred and is continuing; (ii) after giving effect to the incurrence of such Indebtedness on a Pro Forma Basis, the Loan Parties would be in
compliance with the financial 

  
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covenants set forth in Section 8.11, (iii) such Indebtedness shall not include any financial covenants that are more restrictive in any respect on the Loan Parties than
the financial covenants in this Agreement, (iv) such Indebtedness is not subject to any amortization payments or any mandatory prepayments or sinking fund payments (other than in connection with a change of control, asset sale or event of loss
and customary acceleration rights after an event of default) in each case, prior to the date that is six (6) months after the latest Maturity Date, and (v) such Indebtedness shall not mature at any time on or prior to the date that is six
(6) months after the latest Maturity Date; 
 (h) Priority Debt provided that the aggregate outstanding principal amount
of all Priority Debt shall not exceed 30% of Consolidated EBITDA as of the end of the period of the four fiscal quarters most recently ended for which the Borrower has delivered financial statements pursuant to
Section 7.01(a) or (b) (determined as of the date such Priority Debt is incurred); provided, that, the Priority Debt attributable to the Borrower and its Domestic Subsidiaries shall not exceed 20% of
Consolidated EBITDA as of the end of the period of the four fiscal quarters most recently ended for which the Borrower has delivered financial statements pursuant to Section 7.01(a) or (b) (determined as of the date
such Priority Debt is incurred); 
 (i) Indebtedness which constitutes a Lien on investment property or general intangibles
that represent Equity Interests of a Foreign Subsidiary and which is otherwise a Permitted Lien and Indebtedness that constitutes a Permitted Lien under the following: Sections 8.01(c), 8.01(d), 8.01(e), 8.01(h),
8.01(l), 8.01(m), 8.01(n), 8.01(p), 8.01(q) and 8.01(t); 
 (j) Indebtedness of the
Japanese Subsidiary and its Subsidiaries in an aggregate principal amount not to exceed JPY100,000,000 (or its equivalent in another currency or currencies); 

(k) Indebtedness consisting of indemnification obligations or adjustments in respect of the purchase price (including
earn-outs) in connection with any Permitted Acquisition or any Disposition permitted under Section 8.05; 

(l) [reserved]; 

(m) Guarantees with respect to Indebtedness permitted under this Section 8.03 (including, for the
avoidance of doubt, customary Guarantees of a Subsidiary that is a seller, servicer or originator of Receivables and Related Assets in connection with the transactions permitted under Section 8.03(f) and
Section 8.03(q)); 
 (n) unsecured reimbursement obligations of Loan Parties and their respective
Subsidiaries in respect of letters of credit, bankers’ acceptances, bank guaranties, surety or performance bonds, and similar instruments issued by a Lender or an Affiliate of a Lender in the ordinary course of business; 

(o) Indebtedness of Foreign Subsidiaries in an aggregate principal amount not to exceed $275,000,000 at any time outstanding
(the “Additional Foreign Subsidiary Debt”); provided, that, the incurrence (without giving effect to any undrawn or unutilized portions of any commitments with respect to Additional Foreign Subsidiary Debt) of any such
Additional Foreign Subsidiary Debt shall result in a permanent reduction of the Aggregate Revolving Commitments pursuant to Section 2.06(e); 

  
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 (p) Indebtedness of the Japanese Subsidiary in an aggregate principal amount
not to exceed JPY20,000,000,000 at any time outstanding; 
 (q) Indebtedness of SYNNEX Canada Limited and its Subsidiaries or
WCSI in an aggregate principal amount not to exceed C$200,000,000 at any time outstanding (including, for the avoidance of doubt, Indebtedness of SYNNEX Canada Limited and its Subsidiaries or WCSI arising in connection with sales of Receivables and
Related Assets contemplated by Section 8.05(f) entered into by SYNNEX Canada Limited and its Subsidiaries or WCSI; provided that that the outstanding principal amount of all Indebtedness arising in connection therewith does not exceed
C$200,000,000 (or its equivalent in another currency or currencies) at any time); 
 (r) secured reimbursement obligations of
the Loan Parties and their respective Subsidiaries in respect of letters of credit, bankers’ acceptances, bank guaranties, surety or performance bonds and similar instruments issued in the ordinary course of business, in an aggregate principal
amount not to exceed $30,000,000 at any time outstanding; 
 (s) [reserved]; 

(t) other Indebtedness of Foreign Subsidiaries in an aggregate principal amount not to exceed $200,000,000 at any time
outstanding; 
 (u) from and after the Convergys Closing Date, Indebtedness in respect of Convergys Convertible Debentures,
including Indebtedness with respect to obligations to repurchase or otherwise settle such Convergys Convertible Debentures upon the tender for repurchase or conversion thereof, as applicable; and 

(v) Indebtedness incurred in connection with the Convergys Acquisition in an aggregate principal amount not to exceed
$1,800,000,000 at any time outstanding, it being understood and agreed that no such Indebtedness shall be funded prior to the Convergys Closing Date. 

Notwithstanding anything to the contrary in this Section 8.03 or otherwise, the Special Purpose Subsidiary shall not contract, create,
incur, assume or permit to exist any Indebtedness other than Indebtedness (x) existing from time to time under the Permitted Securitization Transaction or (y) permitted under the Securitization Documents. For purposes of determining
compliance with this Section 8.03, in the event that any proposed Indebtedness meets the criteria of more than one of the categories of Indebtedness permitted in clauses (a) through (v) above, the Borrower shall be permitted to divide or
classify such item on the date of its incurrence, and from time to time may reclassify, in any manner that complies with this Section 8.03 at such time. 

8.04 Fundamental Changes. 
 Merge,
dissolve, liquidate or consolidate with or into another Person, except that so long as no Default exists or would result therefrom, (a) the Borrower may merge or consolidate with any of its Subsidiaries provided that the Borrower is the
continuing or surviving Person, (b) any Subsidiary may merge or consolidate with or liquidate into any other Subsidiary provided that if a Loan Party is a party to such transaction, the continuing or surviving Person is a Loan Party or such
surviving Person becomes a Loan Party concurrently with the consummation of such merger, consolidation or liquidation, (c) subject to clause (a) and (b) above, the Borrower or any Subsidiary may merge with any other Person in connection
with a Permitted Acquisition and (d) any Subsidiary may dissolve, liquidate or wind up its affairs at any time provided that such dissolution, liquidation or winding up, as applicable, could not have a Material Adverse Effect. 

  
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 8.05 Dispositions. 

Make any Disposition except: 
 (a)
Dispositions in which (i) at least 75% of the consideration paid in connection therewith shall be cash or Cash Equivalents paid within 365 days of the consummation of the transaction and shall be in an amount not less than the fair market value
of the property disposed of, (ii) if such transaction is a Sale and Leaseback Transaction, such transaction is not prohibited by the terms of Section 8.15, (iii) such transaction does not involve the sale or other
disposition of a minority equity interest in any Subsidiary, (iv) such transaction does not involve a sale or other disposition of receivables other than receivables owned by or attributable to other property concurrently being disposed of in a
transaction otherwise permitted under this Section 8.05(a), and (v) the aggregate net book value of all of the assets sold or otherwise disposed of by the Borrower and its Subsidiaries in all such transactions
permitted under this Section 8.05(a) and Section 8.05(e) occurring after the New Term Loan Effective Date shall not exceed 10% of Consolidated Tangible Assets determined as of the last day of the
most recently ended fiscal year for which the Borrower has delivered financial statements pursuant to Section 7.01(a); 

(b) transfers of property subject to Recovery Events in connection with any settlement related thereto; 

(c) with respect to the Japanese Subsidiary and its Subsidiaries, Dispositions of (i) receivables by way of a transaction or series of
transactions pursuant to which such receivables are sold on a discounted basis to a third party which is not the Borrower or any of its Subsidiaries, without recourse or with limited recourse of such third party to any of the Borrower or any of its
Subsidiaries; provided that the outstanding amount of all such receivables so sold does not exceed JPY5,000,000,000 (or its equivalent in another currency or currencies) at any time and (ii) shares or assets of Cyber Logistics
Corporation, a corporation incorporated under the laws of Japan; 
 (d) with respect to SYNNEX Canada and its Subsidiaries, Dispositions of
(i) the real property owned by 2117974 Ontario Inc. located at 107 Woodlawn Road, Guelph, Ontario, Canada and (ii) the real property owned by EMJ America Inc. located at 220 Chatham Business Drive, Pittsboro, North Carolina; 

(e) other Dispositions provided that (i) such transaction does not involve the sale or other disposition of a minority equity
interests in a Domestic Subsidiary, (ii) the aggregate net book value of all of the assets sold or otherwise disposed of by the Borrower and its Subsidiaries in all such transactions permitted under this
Section 8.05(e) occurring after the New Term Loan Effective Date shall not exceed $25,000,000 and (iii) the aggregate net book value of all of the assets sold or otherwise disposed of by the Borrower and its
Subsidiaries in all such transactions permitted under this Section 8.05(e) and Section 8.05(a) after the New Term Loan Effective Date shall not exceed 10% of Consolidated Tangible Assets determined
as of the last day of the most recently ended fiscal year for which the Borrower has delivered financial statements pursuant to Section 7.01(a); 

(f) with respect to SYNNEX Canada Limited and its Subsidiaries or WCSI, Dispositions of Receivables and Related Assets by way of a transaction
or series of transactions permitted under Section 8.03(q) and pursuant to which such receivables are sold to a third party which is not the Borrower or any of its Subsidiaries, without recourse or with limited recourse of such third party to
any of the Borrower or any of its Subsidiaries; and 

  
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 (g) to the extent constituting a Disposition, Investments permitted pursuant to
Section 8.02. 
 8.06 Restricted Payments. 

Declare or make, directly or indirectly, any Restricted Payment, or incur any obligation (contingent or otherwise) to do so, except that: 

(a) each Subsidiary may declare and make Restricted Payments to Persons that own Equity Interests in such Subsidiary, ratably
according to their respective holdings of the type of Equity Interest in respect of which such Restricted Payment is being made; 

(b) the Borrower and each Subsidiary may declare and make dividend payments or other distributions payable solely in common
Equity Interests of such Person; and 
 (c) the Borrower may declare and make other Restricted Payments; provided that
(i) no Default exists or would result therefrom and (ii) after giving effect to any such Restricted Payment on a Pro Forma Basis, (x) the Borrower shall be in compliance with the financial covenants set forth in
Section 8.11 recomputed as of the end of the period of the four fiscal quarters most recently ended for which the Borrower has delivered financial statements pursuant to Section 7.01(a) or
(b) and (y) the Consolidated Leverage Ratio recomputed as of the end of the period of the four fiscal quarters most recently ended for which the Borrower has delivered financial statements pursuant to
Section 7.01(a) or (b) would be less than 3.75:1.00. 
 8.07 Change in Nature of Business. 

Engage in any material line of business substantially different from those lines of business conducted by the Borrower and its Subsidiaries on
the Closing Date or any business substantially related or incidental thereto or any business substantially related or incidental to manufacturing, contract assembly, operational, logistics, distribution, business process services, supply chain
management services and related sales and services. 
 8.08 Transactions with Affiliates. 

Enter into or permit to exist any transaction or series of transactions with any Affiliate of such Person other than (a) advances of
working capital to any Loan Party, (b) transfers of cash and assets to any Loan Party, (c) intercompany transactions expressly permitted by Section 8.02, Section 8.03,
Section 8.04, Section 8.05, Section 8.06, Section 8.12, Section 8.14, Section 8.15 and
Section 8.17, (d) compensation arrangements approved by the Board of Directors (or appropriate committee thereof) of the Borrower and other normal and reasonable compensation and reimbursement of expenses of officers and
directors, including indemnification agreements, (e) employee benefit plans, arrangements and severance payments, (f) [reserved] and (g) except as otherwise specifically limited in this Agreement, other transactions which are on terms and
conditions substantially as favorable to such Person as would be obtainable by it in a comparable arms-length transaction with a Person other than an Affiliate. 

8.09 Burdensome Agreements. 
 Enter into,
or permit to exist, any Contractual Obligation to which the Borrower or any of its Subsidiaries is a party to that (a) encumbers or restricts the ability of any the Borrower or any of its Subsidiaries to (i) make Restricted Payments to any
Loan Party, (ii) pay any Indebtedness or other obligation owed to any Loan Party, (iii) make loans or advances to any Loan Party, (iv) transfer any of its 

  
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property to any Loan Party, (v) in the case of the Borrower and its Domestic Subsidiaries, pledge its property pursuant to the Loan Documents or any renewals, refinancings, exchanges,
refundings or extension thereof or (vi) in the case of the Borrower and its Domestic Subsidiaries, act as a Loan Party pursuant to the Loan Documents or any renewals, refinancings, exchanges, refundings or extension thereof, except (in respect
of any of the matters referred to in clauses (i)-(v) above) for: (1) this Agreement and the other Loan Documents, (2) the Securitization Documents, (3) any document or instrument governing
Indebtedness incurred pursuant to Section 8.03(e), provided that any such restriction contained therein relates only to the asset or assets constructed or acquired in connection therewith, (4) any document or
instrument governing Indebtedness incurred pursuant to (A) Section 8.03(b), (B) Section 8.03(c) (to the extent arising from subordination provisions in favor of the Administrative Agent), (C)
Section 8.03(f), (D) Section 8.03(g), (E) Section 8.03(h), (F) Section 8.03(j), (G) Section 8.03(m), (H)
Section 8.03(o), (I) Section 8.03(p), (J) Section 8.03(q), (K) Section 8.03(t), (L) Section 8.03(u) or
(M) Section 8.03(v), (5) any Permitted Lien or any document or instrument governing any Permitted Lien, provided that any such restriction contained therein relates only to the asset or assets subject to such
Permitted Lien, (6) any document or instrument governing Investments made pursuant to Section 8.02(u), provided that any such restriction contained therein relates only to the Equity Interests acquired pursuant
to such Investments, (7) customary restrictions and conditions contained in any agreement relating to the sale of any property permitted under Section 8.05 pending the consummation of such sale, (8) waivers of
rights of subrogation and subordination of intercompany obligations in connection with any credit support provided to a Foreign Subsidiary pursuant to any Indebtedness permitted to be incurred pursuant to Section 8.03, (9)
customary restrictions on transfer in license agreements restricting the assignment or transfer thereof, or (10) prior to the Convergys Closing Date, the Convergys Acquisition Agreement or (b) requires the grant of any security for any
obligation if such property is given as security for the Obligations, except for any document or instrument governing Indebtedness incurred pursuant to Section 8.03(v). 

8.10 Use of Proceeds. 
 Use the proceeds
of any Credit Extension, whether directly or indirectly, and whether immediately, incidentally or ultimately, to purchase or carry margin stock (within the meaning of Regulation U of the FRB) or to extend credit to others for the purpose of
purchasing or carrying margin stock or to refund indebtedness originally incurred for such purpose. 
 8.11 Financial Covenants. 

(a) Consolidated Leverage Ratio. Permit the Consolidated Leverage Ratio as of the end of any fiscal quarter of the Borrower to be
greater than (i) prior to the Convergys Closing Date, 4.0:1.0, (ii) from and after the first fiscal quarter of the Borrower ending after the Convergys Closing Date through and including the fifth full fiscal quarter of the Borrower ending after
the Convergys Closing Date, 4.25:1.0 and (iii) from and after the sixth full fiscal quarter of the Borrower ending after the Convergys Closing Date, 4.0:1.0. 

(b) Consolidated Interest Charge Coverage Ratio. Permit the Consolidated Interest Coverage Ratio as of the end of any fiscal quarter of
the Borrower, commencing with the fiscal quarter ending November 30, 2017, to be less than 3.50:1.0. 
 8.12 Other Indebtedness. 

(a) Amend or modify any Subordinated Indebtedness if such amendment or modification would add or change any terms in a manner materially
adverse to the Borrower or any Subsidiary (including any amendment or modification that would shorten the final maturity or average life to maturity or require any payment to be made sooner than originally scheduled or increase the interest rate
applicable thereto). 

  
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 (b) If any Default exists, make (or give any notice with respect thereto) any voluntary or
optional payment or prepayment or redemption or acquisition for value of (including without limitation, by way of depositing money or securities with the trustee with respect thereto before due for the purpose of paying when due), refund, refinance
or exchange of any Subordinated Indebtedness or any unsecured Indebtedness incurred pursuant to Section 8.03(g). 

(c) Make any payment of principal or interest on any Subordinated Indebtedness in violation of the subordination provisions of such
Subordinated Indebtedness. 
 8.13 Organization Documents; Fiscal Year; Legal Name, State of Formation and Form of Entity. 

(a) Amend, modify or change its Organization Documents in a manner adverse to the Lenders. 

(b) Change its fiscal year. 
 (c)
With respect to the Loan Parties, change its name, state of formation or form of organization without providing ten days prior written notice to the Administrative Agent (or such lesser period as the Administrative Agent may agree). 

8.14 Ownership of Subsidiaries. 

Notwithstanding any other provisions of this Agreement to the contrary, (a) permit any Person (other than the Borrower or any Wholly Owned
Subsidiary) to own any Equity Interests of any Subsidiary, except (i) to qualify directors where required by applicable Law or to satisfy other requirements of applicable Law with respect to the ownership of Equity Interests of Foreign
Subsidiaries, (ii) for non-controlling ownership of Equity Interests by senior management of Foreign Subsidiaries in connection with equity incentives provided in a manner consistent with past practices,
(iii) Dispositions of Equity Interests of any Foreign Subsidiary permitted under Section 8.05(e) and (iv) for Subsidiaries formed or acquired after the Closing Date, or (b) permit any Subsidiary to issue or have outstanding any
shares of preferred Equity Interests. 
 8.15 Sale Leasebacks. 

Enter into any Sale and Leaseback Transaction other than Permitted Sale and Leaseback Transactions. 

8.16 Sanctions. 
 Directly or indirectly,
use any Credit Extension or the proceeds of any Credit Extension, or lend, contribute or otherwise make available such Credit Extension or the proceeds of any Credit Extension to any Person, to fund any activities of or business with any Person, or
in any Designated Jurisdiction, that, at the time of such funding, is the subject of Sanctions (and which would result in a violation), or in any other manner that will result in a violation by any Person (including any Person participating in the
transaction, whether as Lender, Arranger, Administrative Agent, L/C Issuer, Swing Line Lender, or otherwise) of Sanctions. 

  
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 8.17 Permitted Securitization Transaction. 

Amend or modify any of the terms of the Permitted Securitization Transaction if such amendment or modification would add or change any terms in
a manner materially adverse to the Borrower or any Subsidiary (it being understood that an increase of the amount of Indebtedness under the Permitted Securitization Transaction in accordance with Section 8.03(f) is not
prohibited by this Section 8.17).  
 8.18 Anti-Corruption Laws. 

Directly or indirectly, use any Credit Extension or the proceeds of any Credit Extension for any purpose which would breach the United States
Foreign Corrupt Practices Act of 1977, the UK Bribery Act 2010 and other similar anti-corruption legislation in other jurisdictions. 

ARTICLE IX 
 EVENTS OF DEFAULT AND
REMEDIES 
 9.01 Events of Default. 

Any of the following shall constitute an Event of Default: 

(a) Non-Payment. Any Loan Party fails to pay (i) when and as required to be
paid herein, any amount of principal of any Loan or any L/C Obligation, or (ii) within three Business Days after the same becomes due, any interest on any Loan or on any L/C Obligation, or any fee due hereunder, or (iii) within five
Business Days after the same becomes due, any other amount payable hereunder or under any other Loan Document; or 
 (b)
Specific Covenants. 
 (i) Any Loan Party fails to perform or observe any term, covenant or agreement contained in any
of Section 7.01 or 7.02 and such failure continues for five days; or 
 (ii) Any Loan Party
fails to perform or observe any term, covenant or agreement contained in any of Section 7.03(a), 7.05(a), 7.10 or 7.11 or Article VIII; or 

(c) Other Defaults. Any Loan Party fails to perform or observe any other covenant or agreement (not specified in
subsection (a) or (b) above) contained in any Loan Document on its part to be performed or observed and such failure continues for thirty days after any Loan Party becomes aware of such breach; or 

(d) Representations and Warranties. Any representation, warranty, certification or statement of fact made or deemed made
by or on behalf of any Loan Party herein, in any other Loan Document, or in any document delivered in connection herewith or therewith shall be incorrect or misleading when made or deemed made; or 

(e) Cross-Default. (i) The Borrower or any Subsidiary fails to make any payment when due (whether by scheduled
maturity, required prepayment, acceleration, demand, or otherwise) in respect of any Material Indebtedness; (ii) the Borrower or any Subsidiary fails to observe or perform any other agreement or condition relating to any Material Indebtedness
or 

  
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contained in any instrument or agreement evidencing, securing or relating thereto, or any other event occurs, the effect of which default or other event is to cause, or to permit the holder or
holders of such Material Indebtedness (or a trustee or agent on behalf of such holder or holders) to cause, with the giving of notice if required, such Material Indebtedness to be demanded or to become due or to be repurchased, prepaid, defeased or
redeemed (automatically or otherwise), or an offer to repurchase, prepay, defease or redeem such Material Indebtedness to be made, prior to its stated maturity; or (iii) there occurs under any Swap Contract an Early Termination Date (as defined
in such Swap Contract) resulting from (A) any event of default under such Swap Contract as to which the Borrower or any Subsidiary is the Defaulting Party (as defined in such Swap Contract) or (B) any Termination Event (as so defined)
under such Swap Contract as to which the Borrower or any Subsidiary is an Affected Party (as so defined) and, in either event, the Swap Termination Value owed by the Borrower or such Subsidiary as a result thereof is greater than the Threshold
Amount; provided that this clause (e) shall not apply to Indebtedness secured by a Permitted Lien that becomes due as a result of the voluntary sale or transfer of the property or assets securing such Indebtedness in a sale or transfer
permitted under this Agreement, so long as such Indebtedness is repaid when required under the documents providing for such Indebtedness; or 

(f) Insolvency Proceedings, Etc. The Borrower or any Subsidiary (other than an Immaterial Foreign Subsidiary) institutes
or consents to the institution of any proceeding under any Debtor Relief Law, or makes an assignment for the benefit of creditors; or applies for or consents to the appointment of any receiver, trustee, custodian, conservator, liquidator,
rehabilitator or similar officer for it or for all or any material part of its property; or any receiver, trustee, custodian, conservator, liquidator, rehabilitator or similar officer is appointed without the application or consent of such Person
and the appointment continues undischarged or unstayed for sixty calendar days; or any proceeding under any Debtor Relief Law relating to any such Person or to all or any material part of its property is instituted without the consent of such Person
and continues undismissed or unstayed for sixty calendar days, or an order for relief is entered in any such proceeding; or 

(g) Inability to Pay Debts; Attachment. (i) The Borrower or any Subsidiary (other than an Immaterial Foreign
Subsidiary) becomes unable or admits in writing its inability or fails generally to pay its debts as they become due, or (ii) any writ or warrant of attachment or execution or similar process is issued or levied against all or any material part
of the property of any such Person and is not released, vacated or fully bonded within thirty days after its issue or levy; or 

(h) Judgments. There is entered against the Borrower or any Subsidiary (i) one or more final judgments or orders
for the payment of money in an aggregate amount (as to all such judgments or orders) exceeding the Threshold Amount (to the extent not covered by independent third-party insurance as to which the insurer has been notified of the claim and does not
dispute coverage), or (ii) any one or more non-monetary final judgments that have, or could reasonably be expected to have a Material Adverse Effect and, in either case, (A) enforcement proceedings
are commenced by any creditor upon such judgment or order, or (B) there is a period of thirty consecutive days during which a stay of enforcement of such judgment, by reason of a pending appeal or otherwise, is not in effect; or 

(i) ERISA. (i) An ERISA Event occurs with respect to a Pension Plan or Multiemployer Plan which has resulted or
could reasonably be expected to result in liability of one or more Loan Parties under Title IV of ERISA to the Pension Plan, Multiemployer Plan or the PBGC in an aggregate amount in excess of the Threshold Amount, or (ii) one or more Loan

  
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Parties or any ERISA Affiliate fails to pay when due, after the expiration of any applicable grace period, any installment payment with respect to its withdrawal liability under Section 4201
of ERISA under a Multiemployer Plan in an aggregate amount in excess of the Threshold Amount; or 
 (j) Invalidity of Loan
Documents. Any provision of any Loan Document, at any time after its execution and delivery and for any reason other than as expressly permitted hereunder or thereunder or satisfaction in full of all the Obligations, ceases to be in full force
and effect or ceases to give the Administrative Agent any material part of the Liens purported to be created thereby; or any Loan Party or any other Person contests in any manner the validity or enforceability of any provision of any Loan Document;
or any Loan Party denies that it has any or further liability or obligation under any provision of any Loan Document, or purports to revoke, terminate or rescind any Loan Document; or 

(k) Change of Control. There occurs any Change of Control; or 

(l) Invalidity of Subordination Provisions. The subordination provisions of the documents evidencing or governing any
Subordinated Indebtedness shall, in whole or in part, terminate, cease to be effective or cease to be legally valid, binding and enforceable against any holder of the applicable Subordinated Indebtedness. 

9.02 Remedies Upon Event of Default. 
 If
any Event of Default occurs and is continuing, the Administrative Agent shall, at the request of, or may, with the consent of, the Required Lenders, take any or all of the following actions: 

(a) declare the commitment of each Lender to make Loans and any obligation of an L/C Issuer to make L/C Credit Extensions to be
terminated, whereupon such commitments and obligation shall be terminated; 
 (b) declare the unpaid principal amount of all
outstanding Loans, all interest accrued and unpaid thereon, and all other amounts owing or payable hereunder or under any other Loan Document to be immediately due and payable, without presentment, demand, protest or other notice of any kind, all of
which are hereby expressly waived by the Borrower; 
 (c) require that the Borrower Cash Collateralize the L/C Obligations
(in an amount equal to the Minimum Collateral Amount with respect thereto); and 
 (d) exercise on behalf of itself, the
Lenders and the L/C Issuers all rights and remedies available to it, the Lenders and the L/C Issuers under the Loan Documents or applicable Law or at equity; 

provided, however, that upon the occurrence of an actual or deemed entry of an order for relief with respect to the Borrower under the
Bankruptcy Code of the United States, the obligation of each Lender to make Loans and any obligation of an L/C Issuer to make L/C Credit Extensions shall automatically terminate, the unpaid principal amount of all outstanding Loans and all interest
and other amounts as aforesaid shall automatically become due and payable, and the obligation of the Borrower to Cash Collateralize the L/C Obligations as aforesaid shall automatically become effective, in each case without further act of the
Administrative Agent or any Lender. 

  
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 9.03 Application of Funds. 

After the exercise of remedies provided for in Section 9.02 (or after the Loans have automatically become immediately
due and payable and the L/C Obligations have automatically been required to be Cash Collateralized as set forth in the proviso to Section 9.02), any amounts received on account of the Obligations shall, subject to the
provisions of Sections 2.14 and 2.15, be applied by the Administrative Agent in the following order: 

First, to payment of that portion of the Obligations constituting fees, indemnities, expenses and other amounts
(including fees, charges and disbursements of counsel to the Administrative Agent and amounts payable under Article III) payable to the Administrative Agent in its capacity as such; 

Second, to payment of that portion of the Obligations constituting fees, indemnities and other amounts (other than
principal, interest and Letter of Credit Fees and Obligations owing under any Secured Hedge Agreement and Secured Cash Management Agreement) payable to the Lenders and the L/C Issuers (including fees, charges and disbursements of counsel to the
respective Lenders and the L/C Issuers and amounts payable under Article III), ratably among them in proportion to the respective amounts described in this clause Second payable to them; 

Third, to payment of that portion of the Obligations constituting accrued and unpaid Letter of Credit Fees and interest
on the Loans and L/C Borrowings, ratably among the Lenders and the L/C Issuers in proportion to the respective amounts described in this clause Third payable to them; 

Fourth, to (a) payment of that portion of the Obligations constituting unpaid principal of the Loans and L/C
Borrowings, (b) payment of Obligations then owing under any Secured Hedge Agreements, (c) payment of Obligations then owing under any Secured Cash Management Agreements and (d) Cash Collateralize that portion of L/C Obligations
comprised of the aggregate undrawn amount of Letters of Credit, ratably among the Lenders, the L/C Issuers, the Hedge Banks and the Cash Management Banks in proportion to the respective amounts described in this clause Fourth held by them;
and 
 Last, the balance, if any, after all of the Obligations have been indefeasibly paid in full, to the Borrower or
as otherwise required by Law. 
 Subject to Sections 2.03(c) and 2.14, amounts used to Cash Collateralize the aggregate
undrawn amount of Letters of Credit pursuant to clause Fourth above shall be applied to satisfy drawings under such Letters of Credit as they occur. If any amount remains on deposit as Cash Collateral after all Letters of Credit have either
been fully drawn or expired, such remaining amount shall be applied to the other Obligations, if any, in the order set forth above. 

Excluded Swap Obligations with respect to any Guarantor shall not be paid with amounts received from such Guarantor or such Guarantor’s
assets, but appropriate adjustments shall be made with respect to payments from other Loan Parties to preserve the allocation to Obligations otherwise set forth above in this Section. 

Notwithstanding the foregoing, Obligations arising under Secured Cash Management Agreements and Secured Hedge Agreements shall be excluded
from the application described above if the Administrative Agent has not received a Secured Party Designation Notice, together with such supporting 

  
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documentation as the Administrative Agent may request, from the applicable Cash Management Bank (other than the Administrative Agent or an Affiliate of the Administrative Agent) or Hedge Bank
(other than the Administrative Agent or an Affiliate of the Administrative Agent), as the case may be. Each Cash Management Bank or Hedge Bank not a party to this Agreement that has given the notice contemplated by the preceding sentence shall, by
such notice, be deemed to have acknowledged and accepted the appointment of the Administrative Agent pursuant to the terms of Article X for itself and its Affiliates as if a “Lender” party hereto. 

ARTICLE X 
 ADMINISTRATIVE AGENT

 10.01 Appointment and Authority. 

Each of the Lenders and the L/C Issuers hereby irrevocably appoints Bank of America to act on its behalf as the Administrative Agent hereunder
and under the other Loan Documents and authorizes the Administrative Agent to take such actions on its behalf and to exercise such powers as are delegated to the Administrative Agent by the terms hereof or thereof, together with such actions and
powers as are reasonably incidental thereto. The provisions of this Article are solely for the benefit of the Administrative Agent, the Lenders and the L/C Issuers, and no Loan Party shall have rights as a third party beneficiary of any of such
provisions. It is understood and agreed that the use of the term “agent” herein or in any other Loan Document (or any other similar term) with reference to the Administrative Agent is not intended to connote any fiduciary or other implied
(or express) obligations arising under agency doctrine of any applicable Law. Instead such term is used as a matter of market custom, and is intended to create or reflect only an administrative relationship between contracting parties. 

The Administrative Agent shall also act as the “collateral agent” under the Loan Documents, and each of the Lenders (in its
capacities as a Lender, Swing Line Lender (if applicable), potential Hedge Banks and potential Cash Management Banks) and the L/C Issuers hereby irrevocably appoints and authorizes the Administrative Agent to act as the agent of such Lender and such
L/C Issuer for purposes of acquiring, holding and enforcing any and all Liens on Collateral, together with such powers and discretion as are reasonably incidental thereto. In this connection, the Administrative Agent, as “collateral agent”
and any co-agents, sub-agents and attorneys-in-fact appointed by the Administrative Agent
pursuant to Section 10.05 for purposes of holding or enforcing any Lien on the Collateral (or any portion thereof) granted under the Collateral Documents, or for exercising any rights and remedies thereunder at the
direction of the Administrative Agent, shall be entitled to the benefits of all provisions of this Article X and Article XI (including Section 11.04(c), as though such co-agents, sub-agents and attorneys-in-fact were the “collateral agent” under the
Loan Documents) as if set forth in full herein with respect thereto. 
 10.02 Rights as a Lender. 

The Person serving as the Administrative Agent hereunder shall have the same rights and powers in its capacity as a Lender as any other Lender
and may exercise the same as though it were not the Administrative Agent and the term “Lender” or “Lenders” shall, unless otherwise expressly indicated or unless the context otherwise requires, include the Person serving as the
Administrative Agent hereunder in its individual capacity. Such Person and its Affiliates may accept deposits from, lend money to, own securities of, act as the financial advisor or in any other advisory capacity for and generally engage in any kind
of business with the Borrower or any Subsidiary or other Affiliate thereof as if such Person were not the Administrative Agent hereunder and without any duty to account therefor to the Lenders or to provide notice to or consent of the Lenders with
respect thereto. 

  
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 10.03 Exculpatory Provisions. 

The Administrative Agent shall not have any duties or obligations except those expressly set forth herein and in the other Loan Documents, and
its duties hereunder shall be administrative in nature. Without limiting the generality of the foregoing, the Administrative Agent and its Related Parties: 

(a) shall not be subject to any fiduciary or other implied duties, regardless of whether a Default has occurred and is
continuing; 
 (b) shall not have any duty to take any discretionary action or exercise any discretionary powers, except
discretionary rights and powers expressly contemplated hereby or by the other Loan Documents that the Administrative Agent is required to exercise as directed in writing by the Required Lenders (or such other number or percentage of the Lenders as
shall be expressly provided for herein or in the other Loan Documents), provided that the Administrative Agent shall not be required to take any action that, in its opinion or the opinion of its counsel, may expose the Administrative Agent to
liability or that is contrary to any Loan Document or applicable Law, including for the avoidance of doubt any action that may be in violation of the automatic stay under any Debtor Relief Law or that may effect a forfeiture, modification or
termination of property of a Defaulting Lender in violation of any Debtor Relief Law; and 
 (c) shall not, except as
expressly set forth herein and in the other Loan Documents, have any duty or responsibility to disclose, and shall not be liable for the failure to disclose, any information relating to any Loan Party or any of its Affiliates that is communicated to
or obtained by the Person serving as the Administrative Agent or any of its Affiliates in any capacity. 
 Neither the Administrative Agent
nor any of its Related Parties shall be liable for any action taken or not taken by the Administrative Agent under or in connection with this Agreement or any other Loan Document or the transactions contemplated hereby or thereby (i) with the
consent or at the request of the Required Lenders (or such other number or percentage of the Lenders as shall be necessary, or as the Administrative Agent shall believe in good faith shall be necessary, under the circumstances as provided in
Sections 11.01 and 9.02) or (ii) in the absence of its own gross negligence or willful misconduct as determined by a court of competent jurisdiction by final and nonappealable judgment. The Administrative Agent shall be deemed not
to have knowledge of any Default unless and until notice describing such Default is given in writing to the Administrative Agent by a Loan Party, a Lender or an L/C Issuer. 

Neither the Administrative Agent nor any of its Related Parties have any duty or obligation to any Lender or participant or any other Person
to ascertain or inquire into (i) any statement, warranty or representation made in or in connection with this Agreement or any other Loan Document, (ii) the contents of any certificate, report or other document delivered hereunder or
thereunder or in connection herewith or therewith, (iii) the performance or observance of any of the covenants, agreements or other terms or conditions set forth herein or therein or the occurrence of any Default, (iv) the validity,
enforceability, effectiveness or genuineness of this Agreement, any other Loan Document or any other agreement, instrument or document or (v) the satisfaction of any condition set forth in Article V or elsewhere herein, other than to
confirm receipt of items expressly required to be delivered to the Administrative Agent. 

  
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 10.04 Reliance by Administrative Agent. 

The Administrative Agent shall be entitled to rely upon, and shall be fully protected in relying, and shall not incur any liability for relying
upon, any notice, request, communication, certificate, consent, statement, instrument, document or other writing (including any electronic message, Internet or intranet website posting or other distribution) believed by it to be genuine and to have
been signed, sent or otherwise authenticated by the proper Person. The Administrative Agent also may rely upon any statement made to it orally or by telephone and believed by it to have been made by the proper Person, and shall be fully protected in
relying and shall not incur any liability for relying thereon. In determining compliance with any condition hereunder to the making of a Loan, or the issuance, extension, renewal or increase of a Letter of Credit, that by its terms must be fulfilled
to the satisfaction of a Lender or an L/C Issuer, the Administrative Agent may presume that such condition is satisfactory to such Lender or such L/C Issuer unless the Administrative Agent shall have received notice to the contrary from such Lender
or such L/C Issuer prior to the making of such Loan or the issuance, extension, renewal or increase of such Letter of Credit. The Administrative Agent may consult with legal counsel (who may be counsel for the Loan Parties), independent accountants
and other experts selected by it, and shall not be liable for any action taken or not taken by it in accordance with the advice of any such counsel, accountants or experts. 

10.05 Delegation of Duties. 
 The
Administrative Agent may perform any and all of its duties and exercise its rights and powers hereunder or under any other Loan Document by or through any one or more sub-agents appointed by the Administrative
Agent. The Administrative Agent and any such sub-agent may perform any and all of its duties and exercise its rights and powers by or through their respective Related Parties. The exculpatory provisions of
this Article shall apply to any such sub-agent and to the Related Parties of the Administrative Agent and any such sub-agent, and shall apply to their respective
activities in connection with the syndication of the credit facilities provided for herein as well as activities as Administrative Agent. The Administrative Agent shall not be responsible for the negligence or misconduct of any sub-agents except to the extent that a court of competent jurisdiction determines in a final and non-appealable judgment that the Administrative Agent acted with gross
negligence or willful misconduct in the selection of such sub-agents. 
 10.06 Resignation of Administrative
Agent. 
 (a) The Administrative Agent may at any time give notice of its resignation to the Lenders, the L/C Issuers and the Borrower.
Upon receipt of any such notice of resignation, the Required Lenders shall have the right, in consultation with the Borrower, to appoint a successor, which shall be a bank with an office in the United States, or an Affiliate of any such bank with an
office in the United States. If no such successor shall have been so appointed by the Required Lenders and shall have accepted such appointment within thirty days after the retiring Administrative Agent gives notice of its resignation (or such
earlier day as shall be agreed by the Required Lenders) (the “Resignation Effective Date”), then the retiring Administrative Agent may (but shall not be obligated to) on behalf of the Lenders and the L/C Issuers, appoint a successor
Administrative Agent meeting the qualifications set forth above. Whether or not a successor has been appointed, such resignation shall become effective in accordance with such notice on the Resignation Effective Date. 

(b) If the Person serving as Administrative Agent is a Defaulting Lender pursuant to clause (d) of the definition thereof, the
Required Lenders may, to the extent permitted by applicable Law, by notice in writing to the Borrower and such Person remove such Person as Administrative Agent and, in consultation with the Borrower, appoint a successor. If no such successor shall
have been so appointed by the Required Lenders and shall have accepted such appointment within thirty days (or such earlier day as shall be agreed by the Required Lenders) (the “Removal Effective Date”), then such removal shall
nonetheless become effective in accordance with such notice on the Removal Effective Date. 

  
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 (c) With effect from the Resignation Effective Date or the Removal Effective Date (as
applicable) (i) the retiring or removed Administrative Agent shall be discharged from its duties and obligations hereunder and under the other Loan Documents (except that in the case of any collateral security held by the Administrative Agent
on behalf of the Lenders or the L/C Issuers under any of the Loan Documents, the retiring or removed Administrative Agent shall continue to hold such collateral security until such time as a successor Administrative Agent is appointed) and
(ii) except for any indemnity payments or other amounts then owed to the retiring or removed Administrative Agent, all payments, communications and determinations provided to be made by, to or through the Administrative Agent shall instead be
made by or to each Lender and each L/C Issuer directly, until such time, if any, as the Required Lenders appoint a successor Administrative Agent as provided for above. Upon the acceptance of a successor’s appointment as Administrative Agent
hereunder, such successor shall succeed to and become vested with all of the rights, powers, privileges and duties of the retiring (or removed) Administrative Agent (other than as provided in Section 3.01(g) and other than
any rights to indemnity payments or other amounts owed to the retiring or removed Administrative Agent as of the Resignation Effective Date or the Removal Effective Date, as applicable), and the retiring or removed Administrative Agent shall be
discharged from all of its duties and obligations hereunder or under the other Loan Documents (if not already discharged therefrom as provided above in this Section). The fees payable by the Borrower to a successor Administrative Agent shall be the
same as those payable to its predecessor unless otherwise agreed between the Borrower and such successor. After the retiring or removed Administrative Agent’s resignation or removal hereunder and under the other Loan Documents, the provisions
of this Article and Section 11.04 shall continue in effect for the benefit of such retiring or removed Administrative Agent, its sub-agents and their respective Related Parties in
respect of any actions taken or omitted to be taken by any of them (i) while the retiring or removed Administrative Agent was acting as Administrative Agent and (ii) after such resignation or removal for as long as any of them continues to
act in any capacity hereunder or under the other Loan Documents, including (A) acting as collateral agent or otherwise holding any collateral security on behalf of any of the Lenders and (B) in respect of any actions taken in connection
with transferring the agency to any successor Administrative Agent. 
 (d) Any resignation by Bank of America as Administrative Agent
pursuant to this Section shall also constitute its resignation as an L/C Issuer and Swing Line Lender. If Bank of America resigns as an L/C Issuer, it shall retain all the rights, powers, privileges and duties of an L/C Issuer hereunder with respect
to all Letters of Credit outstanding as of the effective date of its resignation as an L/C Issuer and all L/C Obligations with respect thereto, including the right to require the Lenders to make Base Rate Loans or fund risk participations in
Unreimbursed Amounts pursuant to Section 2.03(c). If Bank of America resigns as Swing Line Lender, it shall retain all the rights of the Swing Line Lender provided for hereunder with respect to Swing Line Loans made by it and
outstanding as of the effective date of such resignation, including the right to require the Lenders to make Base Rate Loans or fund risk participations in outstanding Swing Line Loans pursuant to Section 2.04(c). Upon the appointment by
the Borrower of a successor L/C Issuer or Swing Line Lender hereunder (which successor shall in all cases be a Lender other than a Defaulting Lender) and the acceptance of such appointment by the applicable Lender, (i) such successor shall
succeed to and become vested with all of the rights, powers, privileges and duties of the retiring L/C Issuer or Swing Line Lender, as applicable, (ii) the retiring L/C Issuer and Swing Line Lender shall be discharged from all of their
respective duties and obligations hereunder or under the other Loan Documents and (iii) the successor L/C Issuer shall issue letters of credit in substitution for the Letters of Credit, if any, outstanding at the time of such succession or make
other arrangements satisfactory to Bank of America to effectively assume the obligations of Bank of America with respect to such Letters of Credit. 

  
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 10.07 Non-Reliance on Administrative Agent and Other Lenders.

 Each Lender and each L/C Issuer acknowledges that it has, independently and without reliance upon the Administrative Agent or any other
Lender or any of their Related Parties and based on such documents and information as it has deemed appropriate, made its own credit analysis and decision to enter into this Agreement. Each Lender and each L/C Issuer also acknowledges that it will,
independently and without reliance upon the Administrative Agent or any other Lender or any of their Related Parties and based on such documents and information as it shall from time to time deem appropriate, continue to make its own decisions in
taking or not taking action under or based upon this Agreement, any other Loan Document or any related agreement or any document furnished hereunder or thereunder. 

10.08 No Other Duties; Etc. 
 Anything
herein to the contrary notwithstanding, none of the bookrunners, arrangers, syndication agent, documentation agents or co-agents shall have any powers, duties or responsibilities under this Agreement or any of
the other Loan Documents, except in its capacity, as applicable, as the Administrative Agent, a Lender or an L/C Issuer hereunder. 
 10.09
Administrative Agent May File Proofs of Claim. 
 In case of the pendency of any proceeding under any Debtor Relief Law or any other
judicial proceeding relative to any Loan Party, the Administrative Agent (irrespective of whether the principal of any Loan or L/C Obligation shall then be due and payable as herein expressed or by declaration or otherwise and irrespective of
whether the Administrative Agent shall have made any demand on the Borrower) shall be entitled and empowered, by intervention in such proceeding or otherwise: 

(a) to file and prove a claim for the whole amount of the principal and interest owing and unpaid in respect of the Loans, L/C
Obligations and all other Obligations that are owing and unpaid and to file such other documents as may be necessary or advisable in order to have the claims of the Lenders, the L/C Issuers and the Administrative Agent (including any claim for the
reasonable compensation, expenses, disbursements and advances of the Lenders, the L/C Issuers and the Administrative Agent and their respective agents and counsel and all other amounts due the Lenders, the L/C Issuers and the Administrative Agent
under Sections 2.03(h), 2.03(i), 2.09 and 11.04) allowed in such judicial proceeding; and 
 (b)
to collect and receive any monies or other property payable or deliverable on any such claims and to distribute the same; 
 and any custodian, receiver,
assignee, trustee, liquidator, sequestrator or other similar official in any such judicial proceeding is hereby authorized by each Lender and the L/C Issuer to make such payments to the Administrative Agent and, in the event that the Administrative
Agent shall consent to the making of such payments directly to the Lenders and the L/C Issuer, to pay to the Administrative Agent any amount due for the reasonable compensation, expenses, disbursements and advances of the Administrative Agent and
its agents and counsel, and any other amounts due the Administrative Agent under Sections 2.09 and 11.04. 
 Nothing contained
herein shall be deemed to authorize the Administrative Agent to authorize or consent to or accept or adopt on behalf of any Lender or any L/C Issuer any plan of reorganization, arrangement, adjustment or composition affecting the Obligations or the
rights of any Lender or any L/C Issuer to authorize the Administrative Agent to vote in respect of the claim of any Lender or any L/C Issuer in any such proceeding. 

  
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 10.10 Collateral and Guaranty Matters. 

Without limiting the provisions of Section 10.09, each of the Lenders (including in its capacities as a potential
Cash Management Bank and a potential Hedge Bank) and the L/C Issuers irrevocably authorize the Administrative Agent, at its option and in its discretion, 

(a) to release any Lien on any property granted to or held by the Administrative Agent under any Loan Document (i) upon
the Facility Termination Date, (ii) that is sold or otherwise disposed of as part of or in connection with any sale or other disposition permitted hereunder or under any other Loan Document or any Recovery Event or (iii) as approved in
accordance with Section 11.01; 
 (b) to subordinate any Lien on any property granted to or held by
the Administrative Agent under any Loan Document to the holder of any Lien on such property that is permitted by Section 8.01(i); 

(c) to release any Guarantor from its obligations under the Guaranty if such Person ceases to be a Subsidiary as a result of a
transaction permitted under the Loan Documents; and 
 (d) at any time the Permitted Securitization Transaction is
outstanding, release any Lien granted to or held by the Administrative Agent under any Loan Document on (i) any Securitization Related Property that is subject to the Permitted Securitization Transaction and (ii) the Equity
Interests of the Special Purpose Subsidiary for the Permitted Securitization Transaction. 
 Upon request by the Administrative Agent at any
time, the Required Lenders will confirm in writing the Administrative Agent’s authority to release or subordinate its interest in particular types or items of property, or to release any Guarantor from its obligations under the Guaranty,
pursuant to this Section 10.10. 
 The Administrative Agent shall not be responsible for or have a duty to
ascertain or inquire into any representation or warranty regarding the existence, value or collectability of the Collateral, the existence, priority or perfection of the Administrative Agent’s Lien thereon, or any certificate prepared by any
Loan Party in connection therewith, nor shall the Administrative Agent be responsible or liable to the Lenders for any failure to monitor or maintain any portion of the Collateral. 

10.11 Secured Cash Management Agreements and Secured Hedge Agreements. 

No Cash Management Bank or Hedge Bank that obtains the benefit of Section 9.03, the Guaranty or any Collateral by
virtue of the provisions hereof or any Collateral Document shall have any right to notice of any action or to consent to, direct or object to any action hereunder or under any other Loan Document or otherwise in respect of the Collateral (including
the release or impairment of any Collateral) (or to notice of or to consent to any amendment, waiver or modification of the provisions hereof or of the Guaranty or any Collateral Document) other than in its capacity as a Lender and, in such case,
only to the extent expressly provided in the Loan Documents. Notwithstanding any other provision of this Article X to the contrary, the Administrative Agent shall not be required to verify the payment of, or that other satisfactory
arrangements have been made with respect to, Obligations arising under Secured Cash Management Agreements and Secured Hedge Agreements except to the extent expressly provided herein and unless the Administrative Agent has received a Secured Party
Designation Notice of such Obligations, together with such supporting documentation as the Administrative Agent may request, from 

  
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the applicable Cash Management Bank or Hedge Bank, as the case may be. The Administrative Agent shall not be required to verify the payment of, or that other satisfactory arrangements have been
made with respect to, Obligations arising under Secured Cash Management Agreements and Secured Hedge Agreements in the case of the Facility Termination Date. 

ARTICLE XI 
 MISCELLANEOUS 

11.01 Amendments, Etc. 
 Subject to
Section 3.07, no amendment or waiver of any provision of this Agreement or any other Loan Document, and no consent to any departure by any Loan Party therefrom, shall be effective unless in writing signed by the Required
Lenders and the applicable Loan Party, and acknowledged by the Administrative Agent, and each such waiver or consent shall be effective only in the specific instance and for the specific purpose for which given; provided, however, that

 (a) no such amendment, waiver or consent shall: 

(i) extend or increase the Commitment of any Lender (or reinstate any Commitment terminated pursuant to
Section 9.02) without the written consent of such Lender (it being understood and agreed that a waiver of any condition precedent set forth in Section 5.03 or of any Default or a mandatory
reduction in Commitments is not considered an extension or increase in Commitments of any Lender); 
 (ii) postpone any date
fixed by this Agreement or any other Loan Document for any payment (excluding mandatory prepayments) of principal, interest, fees or other amounts due to the Lenders (or any of them) or any scheduled reduction, if any, of the Commitments hereunder
or under any other Loan Document without the written consent of each Lender entitled to receive such payment or whose Commitments are to be reduced; 

(iii) reduce the principal of, or the rate of interest specified herein on, any Loan or L/C Borrowing, or (subject to clause
(i) of the final proviso to this Section 11.01) any fees or other amounts payable hereunder or under any other Loan Document without the written consent of each Lender entitled to receive such amount; provided,
however, that only the consent of the Required Lenders shall be necessary (A) to amend the definition of “Default Rate” or to waive any obligation of the Borrower to pay interest or Letter of Credit Fees at the Default Rate or
(B) to amend any financial covenant hereunder (or any defined term used therein) even if the effect of such amendment would be to reduce the rate of interest on any Loan or L/C Borrowing or to reduce any fee payable hereunder; 

(iv) change Section 2.13 or Section 9.03 in a manner that would alter the
pro rata sharing of payments required thereby without the written consent of each Lender directly affected thereby; 
 (v)
change any provision of this Section 11.01(a) or the definition of “Required Lenders” or any other provision hereof specifying the number or percentage of Lenders required to amend, waive or otherwise modify any
rights hereunder or make any determination or grant any consent hereunder, without the written consent of each Lender directly affected thereby; 

  
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 (vi) release all or substantially all of the Collateral without the written
consent of each Lender whose Obligations are secured by such Collateral; 
 (vii) release the Borrower without the consent of
each Lender, or, except in connection with a transaction permitted under Section 8.04 or Section 8.05, all or substantially all of the value of the Guaranty without the written consent of each
Lender whose Obligations are guaranteed thereby, except to the extent such release is permitted pursuant to Section 10.10(c) (in which case such release may be made by the Administrative Agent acting alone); or 

(b) prior to the termination of the Revolving Commitments, unless also signed by Lenders (other than Defaulting Lenders)
holding a majority of the Revolving Credit Exposure, no such amendment, waiver or consent shall, (i) waive any Default for purposes of Section 5.03(b), (ii) amend, change, waive, discharge or terminate
Section 5.03 or 9.01 in a manner adverse to such Lenders or (iii) amend, change, waive, discharge or terminate Section 8.11 (or any defined term used therein) or this
Section 11.01(b); 
 (c) prior to the termination of the Delay Draw Term Loan Commitments, unless
also signed by Lenders (other than Defaulting Lenders) holding a majority of the Delay Draw Term Loan Commitments, no such amendment, waiver or consent shall, (i) waive any Default for purposes of Section 5.03(b), (ii)
amend, change, waive, discharge or terminate Section 5.02, 5.03 or 9.01 in a manner adverse to such Lenders or (iii) amend, change, waive, discharge or terminate Section 8.11 (or
any defined term used therein) or this Section 11.01(c); 
 (d) unless also signed by the L/C
Issuers, no amendment, waiver or consent shall affect the rights or duties of the L/C Issuers under this Agreement or any Issuer Document relating to any Letter of Credit issued or to be issued by it; 

(e) unless also signed by the Swing Line Lender, no amendment, waiver or consent shall affect the rights or duties of the Swing
Line Lender under this Agreement; and 
 (f) unless also signed by the Administrative Agent, no amendment, waiver or consent
shall affect the rights or duties of the Administrative Agent under this Agreement or any other Loan Document; 
 provided, however, that
notwithstanding anything to the contrary herein, (i) the Fee Letter may be amended, or rights or privileges thereunder waived, in a writing executed only by the parties thereto, (ii) no Defaulting Lender shall have any right to approve or
disapprove any amendment, waiver or consent hereunder (any amendment, waiver or consent which by its terms requires the consent of all Lenders or each affected Lender may be effected with the consent of the applicable Lenders other than Defaulting
Lenders), except that (A) the Commitment of such Defaulting Lender may not be increased or extended without the consent of such Lender and (B) any waiver, amendment or modification requiring the consent of all Lenders or each affected
Lender that by its terms affects such Defaulting Lender disproportionately adversely relative to other affected Lenders shall require the consent of such Defaulting Lender, (iii) each Lender is entitled to vote as such Lender sees fit on any
bankruptcy reorganization plan that affects the Loans, and each Lender acknowledges that the provisions of Section 1126(c) of the Bankruptcy Code of the United States supersedes the unanimous consent provisions set forth herein and
(iv) the Required Lenders shall determine whether or not to allow a Loan Party to use cash collateral in the context of a bankruptcy or insolvency proceeding and such determination shall be binding on all of the Lenders. 

  
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 Notwithstanding any provision herein to the contrary, this Agreement may be amended with the written consent
of the Required Lenders, the Administrative Agent and the Loan Parties (i) to add one or more additional revolving credit or term loan facilities to this Agreement and to permit the extensions of credit and all related obligations and
liabilities arising in connection therewith from time to time outstanding to share ratably (or on a basis subordinated to the existing facilities hereunder) in the benefits of this Agreement and the other Loan Documents with the obligations and
liabilities from time to time outstanding in respect of the existing facilities hereunder, and (ii) in connection with the foregoing, to permit, as deemed appropriate by the Administrative Agent and approved by the Required Lenders, the Lenders
providing such additional credit facilities to participate in any required vote or action required to be approved by the Required Lenders or by any other number, percentage or class of Lenders hereunder. 

Notwithstanding any provision herein to the contrary the Administrative Agent and the Borrower may amend, modify or supplement this Agreement or any other
Loan Document to cure or correct administrative errors or omissions, any ambiguity, omission, defect or inconsistency or to effect administrative changes, and such amendment shall become effective without any further consent of any other party to
such Loan Document so long as (i) such amendment, modification or supplement does not adversely affect the rights of any Lender or other holder of Obligations in any material respect and (ii) the Lenders shall have received at least five
Business Days’ prior written notice thereof and the Administrative Agent shall not have received, within five Business Days of the date of such notice to the Lenders, a written notice from the Required Lenders stating that the Required Lenders
object to such amendment. 
 Notwithstanding anything in this Agreement or any other Loan Document to the contrary, the Borrower and the Administrative
Agent may enter into any Incremental Amendment in accordance with Section 2.16 and such Incremental Amendments shall be effective to amend the terms of this Agreement and the other applicable Loan Documents, in each case,
without any further action or consent of any other party to any Loan Document. 
 11.02 Notices; Effectiveness; Electronic Communications. 

(a) Notices Generally. Except in the case of notices and other communications expressly permitted to be given by telephone (and except
as provided in subsection (b) below), all notices and other communications provided for herein shall be in writing and shall be delivered by hand or overnight courier service, mailed by certified or registered mail or sent by facsimile as
follows, and all notices and other communications expressly permitted hereunder to be given by telephone shall be made to the applicable telephone number, as follows: 

(i) if to any Loan Party, the Administrative Agent, any L/C Issuer or the Swing Line Lender, to the address, facsimile number, e-mail address or telephone number specified for such Person on Schedule 11.02; and 

(ii) if to any other Lender, to the address, facsimile number, e-mail address or
telephone number specified in its Administrative Questionnaire (including, as appropriate, notices delivered solely to the Person designated by a Lender on its Administrative Questionnaire then in effect for the delivery of notices that may contain
material non-public information relating to the Borrower). 

  
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 Notices and other communications sent by hand or overnight courier service, or mailed by
certified or registered mail, shall be deemed to have been given when received; notices and other communications sent by facsimile or e-mail transmission shall be deemed to have been given when sent (except
that, if not given during normal business hours for the recipient, shall be deemed to have been given at the opening of business on the next Business Day for the recipient). Notices and other communications delivered through electronic
communications to the extent provided in subsection (b) below, shall be effective as provided in such subsection (b). 
 (b)
Electronic Communications. Notices and other communications to the Lenders and the L/C Issuers hereunder may be delivered or furnished by electronic communication (including e-mail address and Internet
or intranet websites) pursuant to procedures approved by the Administrative Agent, provided that the foregoing shall not apply to notices to any Lender or any L/C Issuer pursuant to Article II if such Lender or such L/C Issuer, as
applicable, has notified the Administrative Agent that it is incapable of receiving notices under such Article by electronic communication. The Administrative Agent, the Swing Line Lender, any L/C Issuer or the Borrower may each, in its discretion,
agree to accept notices and other communications to it hereunder by electronic communications pursuant to procedures approved by it, provided that approval of such procedures may be limited to particular notices or communications. 

Unless the Administrative Agent otherwise prescribes, (i) notices and other communications sent to an
e-mail address shall be deemed received upon the sender’s receipt of an acknowledgement from the intended recipient (such as by the “return receipt requested” function, as available, return e-mail or other written acknowledgement) and (ii) notices or communications posted to an Internet or intranet website shall be deemed received upon the deemed receipt by the intended recipient at its e-mail address as described in the foregoing clause (i) of notification that such notice or communication is available and identifying the website address therefor; provided that, for both clauses
(i) and (ii), if such notice, email or other communication is not sent during the normal business hours of the recipient, such notice, email or communication shall be deemed to have been sent at the opening of business on the next
business day for the recipient. 
 (c) The Platform. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” THE
AGENT PARTIES (AS DEFINED BELOW) DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE BORROWER MATERIALS OR THE ADEQUACY OF THE PLATFORM, AND EXPRESSLY DISCLAIM LIABILITY FOR ERRORS IN OR OMISSIONS FROM THE BORROWER MATERIALS. NO WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS OR FREEDOM FROM VIRUSES OR OTHER CODE DEFECTS, IS MADE BY ANY
AGENT PARTY IN CONNECTION WITH THE BORROWER MATERIALS OR THE PLATFORM. In no event shall any of the Administrative Agent or any of its Related Parties (each an “Agent Party”) have any liability to any Loan Party, any Lender, any L/C
Issuer or any other Person for losses, claims, damages, liabilities or expenses of any kind (whether in tort, contract or otherwise) arising out of any Loan Party’s or the Administrative Agent’s transmission of Borrower Materials or any
other Information through the Internet or any telecommunications, electronic or other information transmission systems except to the extent that such losses, claims, damages, liabilities or expenses are determined by a court of competent
jurisdiction by a final nonappealable judgment to have resulted from the gross negligence or willful misconduct of such Agent Party. 

  
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 (d) Change of Address, Etc. Each Loan Party, the Administrative Agent, any L/C Issuer
and the Swing Line Lender may change its address, facsimile or telephone number for notices and other communications hereunder by notice to the other parties hereto. Each other Lender may change its address, facsimile or telephone number or e-mail address for notices and other communications hereunder by notice to each Loan Party, the Administrative Agent, any L/C Issuer and the Swing Line Lender. In addition, each Lender agrees to notify the
Administrative Agent from time to time to ensure that the Administrative Agent has on record (i) an effective address, contact name, telephone number, facsimile number and e-mail address to which notices
and other communications may be sent and (ii) accurate wire instructions for such Lender. Furthermore, each Public Lender agrees to cause at least one individual at or on behalf of such Public Lender to at all times have selected the
“Private Side Information” or similar designation on the content declaration screen of the Platform in order to enable such Public Lender or its delegate, in accordance with such Public Lender’s compliance procedures and applicable
Law, including United States federal and state securities Laws, to make reference to Borrower Materials that are not made available through the “Public Side Information” portion of the Platform and that may contain material non-public information with respect to the Borrower or its securities for purposes of United States federal or state securities Laws. 

(e) Reliance by Administrative Agent, L/C Issuer and Lenders. The Administrative Agent, the L/C Issuers and the Lenders shall be
entitled to rely and act upon any notices (including, without limitation, telephonic or electronic notices, Loan Notices, Letter of Credit Applications, Notice of Loan Prepayment and Swing Line Loan Notices) purportedly given by or on behalf of any
Loan Party even if (i) such notices were not made in a manner specified herein, were incomplete or were not preceded or followed by any other form of notice specified herein, or (ii) the terms thereof, as understood by the recipient,
varied from any confirmation thereof. The Loan Parties shall indemnify the Administrative Agent, each L/C Issuer, each Lender and the Related Parties of each of them from all losses, costs, expenses and liabilities resulting from the reliance by
such Person on each notice purportedly given by or on behalf of a Loan Party. All telephonic notices to and other telephonic communications with the Administrative Agent may be recorded by the Administrative Agent, and each of the parties hereto
hereby consents to such recording. 
 11.03 No Waiver; Cumulative Remedies; Enforcement. 

No failure by any Lender, any L/C Issuer or the Administrative Agent to exercise, and no delay by any such Person in exercising, any right,
remedy, power or privilege hereunder or under any other Loan Document shall operate as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power or privilege hereunder or under any other Loan Document (including the
imposition of the Default Rate) preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights, remedies, powers and privileges herein provided and provided under each other Loan Document
are cumulative and not exclusive of any rights, remedies, powers and privileges provided by Law. 
 Notwithstanding anything to the contrary
contained herein or in any other Loan Document, the authority to enforce rights and remedies hereunder and under the other Loan Documents against the Loan Parties or any of them shall be vested exclusively in, and all actions and proceedings at Law
in connection with such enforcement shall be instituted and maintained exclusively by, the Administrative Agent in accordance with Section 9.02 for the benefit of all the Lenders and the L/C Issuers; provided,
however, that the foregoing shall not prohibit (a) the Administrative Agent from exercising on its own behalf the rights and remedies that inure to its benefit (solely in its capacity as Administrative Agent) hereunder and under the
other Loan Documents, (b) any L/C Issuer or the Swing Line Lender from exercising the rights and remedies that inure to its benefit (solely in its capacity as an L/C Issuer or Swing Line Lender, as the case may be) hereunder and under the other
Loan Documents, (c) any Lender from exercising setoff rights in accordance with Section 11.08 (subject to the terms of Section 2.13), or (d) any Lender from filing proofs of claim or
appearing and filing pleadings on its own behalf during the pendency of a proceeding relative to any Loan Party under any Debtor Relief Law; and provided further, that if at any 

  
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time there is no Person acting as Administrative Agent hereunder and under the other Loan Documents, then (i) the Required Lenders shall have the rights otherwise ascribed to the
Administrative Agent pursuant to Section 9.02 and (ii) in addition to the matters set forth in clauses (b), (c) and (d) of the preceding proviso and subject to Section 2.13, any Lender
may, with the consent of the Required Lenders, enforce any rights and remedies available to it and as authorized by the Required Lenders. 
 11.04
Expenses; Indemnity; Damage Waiver. 
 (a) Costs and Expenses. The Loan Parties shall pay (i) all reasonable and
documented out-of-pocket expenses incurred by the Administrative Agent and its Affiliates (including the reasonable and documented fees, charges and disbursements of one
primary outside counsel for the Administrative Agent) in connection with the syndication of the credit facilities provided for herein, the preparation, negotiation, execution, delivery and administration of this Agreement and the other Loan
Documents or any amendments, modifications or waivers of the provisions hereof or thereof (whether or not the transactions contemplated hereby or thereby shall be consummated), (ii) all reasonable and documented
out-of-pocket expenses incurred by any L/C Issuer in connection with the issuance, amendment, renewal or extension of any Letter of Credit or any demand for payment
thereunder and (iii) all reasonable and documented out-of-pocket expenses incurred by the Administrative Agent, any Lender or any L/C Issuer (including the
reasonable and documented fees, charges, disbursements and other charges of (i) one primary outside counsel and one additional local counsel in each relevant jurisdiction for the Administrative Agent, (ii) one additional primary counsel,
and one additional counsel in each relevant jurisdiction, for all other Indemnitees (taken as a whole) and (iii) solely in the case of an actual or potential conflict of interest, as determined by the affected Indemnitees, one additional
counsel in each relevant jurisdiction to the affected Indemnitees (similarly situated taken as a whole)), any Lender or any L/C Issuer, in connection with the enforcement or protection of its rights (A) in connection with this Agreement and the
other Loan Documents, including its rights under this Section, or (B) in connection with the Loans made or Letters of Credit issued hereunder, including all such reasonable and documented out-of-pocket expenses incurred during any workout, restructuring or negotiations in respect of such Loans or Letters of Credit. 

(b) Indemnification by the Loan Parties. The Loan Parties shall indemnify the Administrative Agent (and any sub-agent thereof), each Lender and each L/C Issuer, and each Related Party of any of the foregoing Persons (each such Person being called an “Indemnitee”) against, and hold each Indemnitee harmless
from, any and all losses, claims, damages, liabilities and related expenses (including the fees, charges and disbursements of any counsel for any Indemnitee (which, in the case of counsel, shall be limited to the reasonable and documented fees,
disbursements and other charges of (i) one primary counsel and one additional local counsel in each relevant jurisdiction for the Administrative Agent, (ii) one additional primary counsel, and one additional counsel in each applicable
jurisdiction, for all other Indemnitees (taken as a whole) and (iii) solely in the case of an actual or potential conflict of interest, as determined by the affected Indemnitees, one additional counsel in each relevant jurisdiction to the
affected Indemnitees (similarly situated taken as a whole)) incurred by any Indemnitee or asserted against any Indemnitee by any Person (including any Loan Party) arising out of, in connection with, or as a result of (i) the execution or
delivery of this Agreement, any other Loan Document or any agreement or instrument contemplated hereby or thereby, the performance by the parties hereto of their respective obligations hereunder or thereunder, the consummation of the transactions
contemplated hereby or thereby, or, in the case of the Administrative Agent (and any sub-agent thereof) and its Related Parties only, the administration of this Agreement and the other Loan Documents
(including in respect of any matters addressed in Section 3.01), (ii) any Loan or Letter of Credit or the use or proposed use of the proceeds therefrom (including any refusal by an L/C Issuer to honor a demand for
payment under a Letter of Credit if the documents presented in connection with such demand do not strictly comply with the terms of such Letter of Credit), (iii) any actual or alleged presence or release of Hazardous Materials on

  
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or from any property owned or operated by the Borrower or any Subsidiary, or any Environmental Liability related in any way to the Borrower or any Subsidiary, or (iv) any actual or
prospective claim, litigation, investigation or proceeding relating to any of the foregoing, whether based on contract, tort or any other theory, whether brought by a third party or by any Loan Party, and regardless of whether any Indemnitee is a
party thereto; provided that such indemnity shall not, as to any Indemnitee, be available to the extent that such losses, claims, damages, liabilities or related expenses (x) are determined by a court of competent jurisdiction by final
and nonappealable judgment to have resulted from the gross negligence or willful misconduct of such Indemnitee, (y) result from a claim brought by any Loan Party against an Indemnitee for breach in bad faith of such Indemnitee’s
obligations hereunder or under any other Loan Document, if such Loan Party has obtained a final and nonappealable judgment in its favor on such claim as determined by a court of competent jurisdiction or (z) arise solely from claims of any
Indemnitee against one or more other Indemnitees that do not involve or have not resulted from (A) an act or omission of an Indemnitee in its capacity as Administrative Agent, Lender, L/C Issuer, arranger or bookrunner and (B) an act or
omission (or an alleged act or omission) by any Loan Party or any Subsidiary. Without limiting the provisions of Section 3.01(c), this Section 11.04(b) shall not apply with respect to Taxes other
than any Taxes that represent losses, claims, damages, etc. arising from any non-Tax claim. 
 (c)
Reimbursement by Lenders. To the extent that the Loan Parties for any reason fail to indefeasibly pay any amount required under subsection (a) or (b) of this Section to be paid by them to the
Administrative Agent (or any sub-agent thereof), any L/C Issuer, the Swing Line Lender or any Related Party of any of the foregoing, each Lender severally agrees to pay to the Administrative Agent (or any such
sub-agent), each L/C Issuer, the Swing Line Lender or such Related Party, as the case may be, such Lender’s pro rata share (determined as of the time that the applicable unreimbursed expense or indemnity
payment is sought based on each Lender’s share of the Total Credit Exposures of all Lenders at such time) of such unpaid amount (including any such unpaid amount in respect of a claim asserted by such Lender), such payment to be made severally
among them based on such Lenders’ Applicable Percentage (determined as of the time that the applicable unreimbursed expense or indemnity payment is sought), provided, further that, the unreimbursed expense or indemnified loss, claim,
damage, liability or related expense, as the case may be, was incurred by or asserted against the Administrative Agent (or any such sub-agent), any L/C Issuer or the Swing Line Lender in its capacity as such,
or against any Related Party of any of the foregoing acting for the Administrative Agent (or any such sub-agent), any L/C Issuer or the Swing Line Lender in connection with such capacity. The obligations of
the Lenders under this subsection (c) are subject to the provisions of Section 2.12(d). 

(d) Waiver of Consequential Damages, Etc. To the fullest extent permitted by applicable Law, no Loan Party shall assert, and each Loan
Party hereby waives, and acknowledges that no other Person shall have, any claim against any Indemnitee, on any theory of liability, for special, indirect, consequential or punitive damages (as opposed to direct or actual damages) arising out of, in
connection with, or as a result of, this Agreement, any other Loan Document or any agreement or instrument contemplated hereby, the transactions contemplated hereby or thereby, any Loan or Letter of Credit or the use of the proceeds thereof. No
Indemnitee shall be liable for any damages arising from the use by unintended recipients of any information or other materials distributed to such unintended recipients by such Indemnitee through telecommunications, electronic or other information
transmission systems in connection with this Agreement or the other Loan Documents or the transactions contemplated hereby or thereby other than for direct or actual damages resulting from the gross negligence or willful misconduct of such
Indemnitee as determined by a final and nonappealable judgment of a court of competent jurisdiction. 
 (e) Payments. All amounts due
under this Section shall be payable not later than ten Business Days after demand therefor. 

  
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 (f) Survival. The agreements in this Section and the indemnity provisions of
Section 11.02(e) shall survive the resignation of the Administrative Agent, any L/C Issuer and the Swing Line Lender, the replacement of any Lender, the termination of the Commitments and the repayment, satisfaction or
discharge of all the other Obligations. 
 11.05 Payments Set Aside. 

To the extent that any payment by or on behalf of any Loan Party is made to the Administrative Agent, any L/C Issuer or any Lender, or the
Administrative Agent, any L/C Issuer or any Lender exercises its right of setoff, and such payment or the proceeds of such setoff or any part thereof is subsequently invalidated, declared to be fraudulent or preferential, set aside or required
(including pursuant to any settlement entered into by the Administrative Agent, such L/C Issuer or such Lender in its discretion) to be repaid to a trustee, receiver or any other party, in connection with any proceeding under any Debtor Relief Law
or otherwise, then (a) to the extent of such recovery, the obligation or part thereof originally intended to be satisfied shall be revived and continued in full force and effect as if such payment had not been made or such setoff had not
occurred, and (b) each Lender and each L/C Issuer severally agrees to pay to the Administrative Agent upon demand its applicable share (without duplication) of any amount so recovered from or repaid by the Administrative Agent, plus interest
thereon from the date of such demand to the date such payment is made at a rate per annum equal to the Federal Funds Rate from time to time in effect. The obligations of the Lenders and the L/C Issuers under clause (b) of the preceding sentence
shall survive the payment in full of the Obligations and the termination of this Agreement. 
 11.06 Successors and Assigns. 

(a) Successors and Assigns Generally. The provisions of this Agreement and the other Loan Documents shall be binding upon and inure to
the benefit of the parties hereto and thereto and their respective successors and assigns permitted hereby, except that the Borrower may not assign or otherwise transfer any of its rights or obligations hereunder or thereunder without the prior
written consent of the Administrative Agent and each Lender and no Lender may assign or otherwise transfer any of its rights or obligations hereunder except (i) to an assignee in accordance with the provisions of subsection (b) of this
Section, (ii) by way of participation in accordance with the provisions of subsection (d) of this Section or (iii) by way of pledge or assignment of a security interest subject to the restrictions of subsection (f) of this
Section (and any other attempted assignment or transfer by any party hereto shall be null and void). Nothing in this Agreement, expressed or implied, shall be construed to confer upon any Person (other than the parties hereto, their respective
successors and assigns permitted hereby, Participants to the extent provided in subsection (d) of this Section and, to the extent expressly contemplated hereby, the Related Parties of each of the Administrative Agent, the L/C Issuers and the
Lenders) any legal or equitable right, remedy or claim under or by reason of this Agreement. 
 (b) Assignments by Lenders. Any Lender
may at any time assign to one or more assignees all or a portion of its rights and obligations under this Agreement and the other Loan Documents (including all or a portion of its Commitment and the Loans (including for purposes of this subsection
(b), participations in L/C Obligations and in Swing Line Loans) at the time owing to it); provided that any such assignment shall be subject to the following conditions: 

(i) Minimum Amounts. 

(A) in the case of an assignment of the entire remaining amount of the assigning Lender’s Commitment and the related Loans
at the time owing to it or contemporaneous assignments to related Approved Funds that equal at least the amount specified in subsection (b)(i)(B) of this Section in the aggregate or in the case of an assignment to a Lender, an Affiliate of a
Lender or an Approved Fund, no minimum amount need be assigned; and 

  
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 (B) in any case not described in subsection (b)(i)(A) of this
Section, the aggregate amount of the Commitment (which for this purpose includes Loans outstanding thereunder) or, if the applicable Commitment is not then in effect, the principal outstanding balance of the Loans of the assigning Lender subject to
each such assignment, determined as of the date the Assignment and Assumption with respect to such assignment is delivered to the Administrative Agent or, if “Trade Date” is specified in the Assignment and Assumption, as of the Trade Date,
shall not be less than $5,000,000, in the case of any assignment in respect of a Revolving Commitment (and the related Revolving Loans thereunder) and $1,000,000 in the case of any assignment in respect of any Term Loan, unless each of the
Administrative Agent and, so long as no Event of Default has occurred and is continuing, the Borrower otherwise consents (each such consent not to be unreasonably withheld or delayed). 

(ii) Proportionate Amounts. Each partial assignment shall be made as an assignment of a proportionate part of all the
assigning Lender’s Loans and Commitments, and rights and obligations with respect thereto assigned, except that this clause (ii) shall not (A) apply to the Swing Line Lender’s rights and obligations in respect of Swing Line Loans
or (B) prohibit any Lender from assigning all or a portion of its rights and obligations in respect of its Revolving Commitment (and the related Revolving Loans thereunder) and its outstanding Term Loans on a
non-pro rata basis; 
 (iii) Required Consents. No consent shall be required
for any assignment except to the extent required by subsection (b)(i)(B) of this Section and, in addition: 
 (A) the consent
of the Borrower (such consent not to be unreasonably withheld or delayed) shall be required unless (1) an Event of Default has occurred and is continuing at the time of such assignment or (2) such assignment is to a Lender, an Affiliate of
a Lender or an Approved Fund; provided that the Borrower shall be deemed to have consented to any such assignment unless it shall object thereto by written notice to the Administrative Agent within five (5) Business Days after having
received notice thereof; 
 (B) the consent of the Administrative Agent (such consent not to be unreasonably withheld or
delayed) shall be required for assignments in respect of (1) any unfunded Commitment if such assignment is to a Person that is not a Lender with a Commitment in respect of the applicable credit facility subject to such assignment, an Affiliate
of such Lender or an Approved Fund with respect to such Lender or (2) any Term Loan to a Person that is not a Lender, an Affiliate of a Lender or an Approved Fund; and 

(C) the consent of the L/C Issuers and the Swing Line Lender shall be required for any assignment in respect of Revolving Loans
and Revolving Commitments. 
 (iv) Assignment and Assumption. The parties to each assignment shall execute and deliver
to the Administrative Agent an Assignment and Assumption, together with a processing and recordation fee in the amount of $3,500; provided, however, that the Administrative Agent may, in its sole discretion, elect to waive such
processing and recordation fee in the case of any assignment. The assignee, if it is not a Lender, shall deliver to the Administrative Agent an Administrative Questionnaire. 

  
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 (v) No Assignment to Certain Persons. No such assignment shall be
made (A) to the Borrower or any of the Borrower’s Affiliates or Subsidiaries, (B) to any Defaulting Lender or any of its Affiliates or Subsidiaries, or any Person who, upon becoming a Lender hereunder, would constitute any of the
foregoing Persons described in this clause (B), (C) to a natural Person (or a holding company, investment vehicle or trust for, or owned and operated for the primary benefit of a natural Person or (D) any holder of Subordinated Indebtedness or
such holder’s Affiliates or Subsidiaries. 
 (vi) Certain Additional Payments. In connection with any assignment
of rights and obligations of any Defaulting Lender hereunder, no such assignment shall be effective unless and until, in addition to the other conditions thereto set forth herein, the parties to the assignment shall make such additional payments to
the Administrative Agent in an aggregate amount sufficient, upon distribution thereof as appropriate (which may be outright payment, purchases by the assignee of participations or subparticipations, or other compensating actions, including funding,
with the consent of the Borrower and the Administrative Agent, the applicable pro rata share of Loans previously requested but not funded by the Defaulting Lender, to each of which the applicable assignee and assignor hereby irrevocably consent), to
(x) pay and satisfy in full all payment liabilities then owed by such Defaulting Lender to the Administrative Agent, any L/C Issuer or any Lender hereunder (and interest accrued thereon) and (y) acquire (and fund as appropriate) its full
pro rata share of all Loans and participations in Letters of Credit and Swing Line Loans in accordance with its Applicable Percentage. Notwithstanding the foregoing, in the event that any assignment of rights and obligations of any Defaulting Lender
hereunder shall become effective under applicable Law without compliance with the provisions of this paragraph, then the assignee of such interest shall be deemed to be a Defaulting Lender for all purposes of this Agreement until such compliance
occurs. 
 Subject to acceptance and recording thereof by the Administrative Agent pursuant to subsection (c) of this Section, from and after the
effective date specified in each Assignment and Assumption, the assignee thereunder shall be a party to this Agreement and, to the extent of the interest assigned by such Assignment and Assumption, have the rights and obligations of a Lender under
this Agreement, and the assigning Lender thereunder shall, to the extent of the interest assigned by such Assignment and Assumption, be released from its obligations under this Agreement (and, in the case of an Assignment and Assumption covering all
of the assigning Lender’s rights and obligations under this Agreement, such Lender shall cease to be a party hereto but shall continue to be entitled to the benefits of Sections 3.01, 3.04, 3.05 and 11.04 with
respect to facts and circumstances occurring prior to the effective date of such assignment); provided, that except to the extent otherwise expressly agreed by the affected parties, no assignment by a Defaulting Lender will constitute a
waiver or release of any claim of any party hereunder arising from that Lender’s having been a Defaulting Lender. Upon request, the Borrower (at its expense) shall execute and deliver a Note to the assignee Lender. Any assignment or transfer by
a Lender of rights or obligations under this Agreement that does not comply with this subsection shall be treated for purposes of this Agreement as a sale by such Lender of a participation in such rights and obligations in accordance with subsection
(d) of this Section. 
 (c) Register. The Administrative Agent, acting solely for this purpose as a non-fiduciary agent of the Borrower (and such agency being solely for tax purposes), shall maintain at the Administrative Agent’s Office a copy of each Assignment and Assumption delivered to it (or the
equivalent thereof in electronic form) and a register for the recordation of the names and addresses of the 

  
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Lenders, and the Commitments of, and principal amounts (and stated interest) of the Loans and L/C Obligations owing to, each Lender pursuant to the terms hereof from time to time (the
“Register”). The entries in the Register shall be conclusive absent manifest error, and the Borrower, the Administrative Agent and the Lenders shall treat each Person whose name is recorded in the Register pursuant to the terms
hereof as a Lender hereunder for all purposes of this Agreement. The Register shall be available for inspection by the Borrower and any Lender, at any reasonable time and from time to time upon reasonable prior notice. 

(d) Participations. Any Lender may at any time, without the consent of, or notice to, the Borrower or the Administrative Agent, sell
participations to any Person (other than a natural Person (or a holding company, investment vehicle or trust for, or owned and operated for the primary benefit of a natural Person), a Defaulting Lender or the Borrower or any of the Borrower’s
Affiliates or Subsidiaries) (each, a “Participant”) in all or a portion of such Lender’s rights and/or obligations under this Agreement (including all or a portion of its Commitment and/or the Loans (including such
Lender’s participations in L/C Obligations and/or Swing Line Loans) owing to it); provided that (i) such Lender’s obligations under this Agreement shall remain unchanged, (ii) such Lender shall remain solely responsible to
the other parties hereto for the performance of such obligations and (iii) the Borrower, the Administrative Agent, the Lenders and the L/C Issuers shall continue to deal solely and directly with such Lender in connection with such Lender’s
rights and obligations under this Agreement. For the avoidance of doubt, each Lender shall be responsible for the indemnity under Section 11.04(c) without regard to the existence of any participation. 

Any agreement or instrument pursuant to which a Lender sells such a participation shall provide that such Lender shall retain the sole right
to enforce this Agreement and to approve any amendment, modification or waiver of any provision of this Agreement; provided that such agreement or instrument may provide that such Lender will not, without the consent of the Participant, agree
to any amendment, waiver or other modification described in Section 11.01(a) that affects such Participant. The Borrower agrees that each Participant shall be entitled to the benefits of Sections 3.01, 3.04
and 3.05 to the same extent as if it were a Lender and had acquired its interest by assignment pursuant to subsection (b) of this Section (it being understood that the documentation required under
Section 3.01(e) shall be delivered to the Lender who sells the participation) to the same extent as if it were a Lender and had acquired its interest by assignment pursuant to paragraph (b) of this Section;
provided that such Participant (A) agrees to be subject to the provisions of Sections 3.06 and 11.13 as if it were an assignee under paragraph (b) of this Section and (B) shall not be entitled to receive any
greater payment under Sections 3.01 or 3.04, with respect to any participation, than the Lender from whom it acquired the applicable participation would have been entitled to receive, except to the extent such entitlement to receive a
greater payment results from a Change in Law that occurs after the Participant acquired the applicable participation. Each Lender that sells a participation agrees, at the Borrower’s request and expense, to use reasonable efforts to cooperate
with the Borrower to effectuate the provisions of Section 3.06 with respect to any Participant. To the extent permitted by Law, each Participant also shall be entitled to the benefits of
Section 11.08 as though it were a Lender; provided that such Participant agrees to be subject to Section 2.13 as though it were a Lender. Each Lender that sells a participation
shall, acting solely for this purpose as an agent of the Borrower, maintain a register on which it enters the name and address of each Participant and the principal amounts (and stated interest) of each Participant’s interest in the Loans or
other obligations under the Loan Documents (the “Participant Register”); provided that no Lender shall have any obligation to disclose all or any portion of the Participant Register (including the identity of any Participant
or any information relating to a Participant’s interest in any commitments, loans, letters of credit or its other obligations under any Loan Document) to any Person except to the extent that such disclosure is necessary to establish that such
commitment, loan, letter of credit or other obligation is in registered form under Section 5f.103-1(c) of the United States Treasury Regulations. The entries in the Participant Register shall be
conclusive absent manifest error, and such Lender shall treat each Person whose name is recorded in the Participant Register as the owner of such participation for all purposes of this Agreement notwithstanding any notice to the contrary. For the
avoidance of doubt, the Administrative Agent (in its capacity as Administrative Agent) shall have no responsibility for maintaining a Participant Register. 

  
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 (e) Certain Pledges. Any Lender may at any time pledge or assign a security interest
in all or any portion of its rights under this Agreement (including under its Note, if any) to secure obligations of such Lender, including any pledge or assignment to secure obligations to a Federal Reserve Bank or other central banking authority;
provided that no such pledge or assignment shall release such Lender from any of its obligations hereunder or substitute any such pledgee or assignee for such Lender as a party hereto. 

(f) Resignation as L/C Issuer or Swing Line Lender after Assignment. Notwithstanding anything to the contrary contained herein, if at
any time Bank of America assigns all of its Revolving Commitment and Revolving Loans pursuant to subsection (b) above, Bank of America may, (i) upon thirty days’ notice to the Borrower and the Lenders, resign as an L/C Issuer and/or
(ii) upon thirty days’ notice to the Borrower, resign as Swing Line Lender. In the event of any such resignation as an L/C Issuer or Swing Line Lender, the Borrower shall be entitled to appoint from among the Lenders a successor L/C Issuer
or Swing Line Lender hereunder; provided, however, that no failure by the Borrower to appoint any such successor shall affect the resignation of Bank of America as an L/C Issuer or Swing Line Lender, as the case may be. If Bank of
America resigns as an L/C Issuer, it shall retain all the rights, powers, privileges and duties of an L/C Issuer hereunder with respect to all Letters of Credit outstanding as of the effective date of its resignation as an L/C Issuer and all L/C
Obligations with respect thereto (including the right to require the Lenders to make Base Rate Loans or fund risk participations in Unreimbursed Amounts pursuant to Section 2.03(c)). If Bank of America resigns as Swing Line
Lender, it shall retain all the rights of the Swing Line Lender provided for hereunder with respect to Swing Line Loans made by it and outstanding as of the effective date of such resignation, including the right to require the Lenders to make Base
Rate Loans or fund risk participations in outstanding Swing Line Loans pursuant to Section 2.04(c). Upon the appointment and acceptance of a successor L/C Issuer and/or Swing Line Lender, (1) such successor shall
succeed to and become vested with all of the rights, powers, privileges and duties of the retiring L/C Issuer or Swing Line Lender, as the case may be, and (2) the successor L/C Issuer shall issue letters of credit in substitution for the
Letters of Credit, if any, outstanding at the time of such succession or make other arrangements satisfactory to Bank of America to effectively assume the obligations of Bank of America with respect to such Letters of Credit. 

11.07 Treatment of Certain Information; Confidentiality. 

(a) Treatment of Confidential Information. Each of the Administrative Agent, the Lenders and the L/C Issuers agrees to maintain the
confidentiality of the Information (as defined below), except that Information may be disclosed (a) to each of the Administrative Agent, the Lenders and the L/C Issuers’ respective Affiliates, employees, legal counsel, independent auditors
and other experts or agents who need to know such information solely in connection with the Convergys Acquisition, the transactions contemplated thereby or this Agreement and are informed of the confidential nature of such Information; provided that
the Administrative Agent, such Lender or such L/C Issuer shall be responsible for its respective employees’, legal counsel, independent auditors’ and other experts’ or agents’ compliance with this
Section 11.07 and, to the extent not prohibited by, or in violation of, applicable Laws, its Affiliates’ compliance with this Section 11.07, (b) upon the request or demand of any regulatory
authority having jurisdiction over any of the Administrative Agent, the Lenders or L/C Issuers or any of their respective Affiliates, (in which case the Administrative Agent, the Lenders and the L/C Issuers, as applicable, agree to inform you
promptly thereof to the extent not prohibited by law, rule or regulation, and except with respect to any audit or examination conduct by bank accountants)) (c) pursuant to the order of any court or administrative agency or in any pending legal or
administrative proceeding, or otherwise as required by applicable law or compulsory legal process (in which case the Administrative Agent, the Lenders and the 

  
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L/C Issuers, as applicable, agree to inform you promptly thereof to the extent not prohibited by law, rule or regulation), (d) to any other party hereto, (e) in connection with the exercise
of any remedies hereunder or under any other Loan Document or any action or proceeding relating to this Agreement or any other Loan Document or the enforcement of rights hereunder or thereunder, (f) subject to an agreement containing provisions
substantially the same as those of this Section, to (i) any assignee of or Participant in, or any prospective assignee of or Participant in, any of its rights and obligations under this Agreement or any Eligible Assignee invited to become a
Lender pursuant to Section 2.16 or (ii) any actual or prospective party (or its Related Parties) to any swap, derivative or other transaction under which payments are to be made by reference to the Borrower and its
obligations, this Agreement or payments hereunder, (g) on a confidential basis to (i) any rating agency in connection with rating the Borrower or its Subsidiaries or the credit facilities provided hereunder or (ii) the CUSIP Service
Bureau or any similar agency in connection with the issuance and monitoring of CUSIP numbers or other market identifiers with respect to the credit facilities provided hereunder, (h) with the consent of the Borrower, (i) to the extent such
Information (i) becomes publicly available other than by reason of disclosure in violation of this Section 11.07 by the Administrative Agent, any Lender or any L/C issuer or (ii) becomes available to the
Administrative Agent, any Lender, any L/C Issuer or any of their respective Affiliates from a third party that is not to the Administrative Agent, such Lender or such L/C Issuer’s knowledge subject to confidentiality obligations to the
Borrower, (j) for purposes of establishing a “due diligence” defense in any suit, action or proceeding relating to this Agreement, the Convergys Acquisition or the transactions contemplated thereby or the enforcement of rights
hereunder or (k) to the extent that such information is independently developed by Administrative Agent, any Lender or any L/C Issuer that is not subject to confidentiality obligations owing to the Borrower or any of its Affiliates or Related
Parties. For purposes of this Section, “Information” means all information received from the Borrower or any Subsidiary relating to the Borrower or any Subsidiary or any of their respective businesses, other than any such information that
is available to the Administrative Agent, any Lender or any L/C Issuer on a nonconfidential basis prior to disclosure by the Borrower or any Subsidiary, provided that, in the case of information received from the Borrower or any Subsidiary after the
Closing Date, such information is clearly identified at the time of delivery as confidential. Any Person required to maintain the confidentiality of Information as provided in this Section shall be considered to have complied with its obligation to
do so if such Person has exercised the same degree of care to maintain the confidentiality of such Information as such Person would accord to its own confidential information. 

(b) Non-Public Information. Each of the Administrative Agent, the Lenders and the L/C Issuers
acknowledges that (a) the Information may include material non-public information concerning the Borrower or a Subsidiary, as the case may be, (b) it has developed compliance procedures regarding the
use of material non-public information and (c) it will handle such material non-public information in accordance with applicable Law, including United States
federal and state securities Laws. 
 11.08 Right of Setoff. 

If an Event of Default shall have occurred and be continuing, each Lender, each L/C Issuer and each of their respective Affiliates is hereby
authorized at any time and from time to time, after obtaining the prior written consent of the Administrative Agent, to the fullest extent permitted by applicable Law, to set off and apply any and all deposits (general or special, time or demand,
provisional or final, in whatever currency) at any time held and other obligations (in whatever currency) at any time owing by such Lender, such L/C Issuer or any such Affiliate to or for the credit or the account of any Loan Party against any and
all of the obligations of such Loan Party now or hereafter existing under this Agreement or any other Loan Document to such Lender or such L/C Issuer or their respective Affiliates, irrespective of whether or not such Lender, such L/C Issuer or such
Affiliate shall have made any demand under this Agreement or any other Loan Document and although such obligations of such Loan Party may be contingent or unmatured or are owed to a branch, office or Affiliate of such Lender or such L/C Issuer

  
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different from the branch, office or Affiliate holding such deposit or obligated on such indebtedness; provided that in the event that any Defaulting Lender shall exercise any such right of
setoff, (x) all amounts so set off shall be paid over immediately to the Administrative Agent for further application in accordance with the provisions of Section 2.15 and, pending such payment, shall be segregated by
such Defaulting Lender from its other funds and deemed held in trust for the benefit of the Administrative Agent, the L/C Issuers and the Lenders, and (y) the Defaulting Lender shall provide promptly to the Administrative Agent a statement
describing in reasonable detail the Obligations owing to such Defaulting Lender as to which it exercised such right of setoff. The rights of each Lender, each L/C Issuer and their respective Affiliates under this Section are in addition to other
rights and remedies (including other rights of setoff) that such Lender, such L/C Issuer or their respective Affiliates may have. Each Lender and each L/C Issuer agrees to notify the Borrower and the Administrative Agent promptly after any such
setoff and application, provided that the failure to give such notice shall not affect the validity of such setoff and application. 
 11.09
Interest Rate Limitation. 
 Notwithstanding anything to the contrary contained in any Loan Document, the interest paid or agreed to
be paid under the Loan Documents shall not exceed the maximum rate of non-usurious interest permitted by applicable Law (the “Maximum Rate”). If the Administrative Agent or any Lender shall
receive interest in an amount that exceeds the Maximum Rate, the excess interest shall be applied to the principal of the Loans or, if it exceeds such unpaid principal, refunded to the Borrower. In determining whether the interest contracted for,
charged, or received by the Administrative Agent or a Lender exceeds the Maximum Rate, such Person may, to the extent permitted by applicable Law, (a) characterize any payment that is not principal as an expense, fee, or premium rather than
interest, (b) exclude voluntary prepayments and the effects thereof, and (c) amortize, prorate, allocate, and spread in equal or unequal parts the total amount of interest throughout the contemplated term of the Obligations hereunder. 

11.10 Counterparts; Integration; Effectiveness. 

This Agreement and each of the other Loan Documents may be executed in counterparts (and by different parties hereto in different
counterparts), each of which shall constitute an original, but all of which when taken together shall constitute a single contract. This Agreement, the other Loan Documents and any separate letter agreements with respect to fees payable to the
Administrative Agent or the L/C Issuers, constitute the entire contract among the parties relating to the subject matter hereof and supersede any and all previous agreements and understandings, oral or written, relating to the subject matter hereof.
Except as provided in Section 5.01, this Agreement shall become effective when it shall have been executed by the Administrative Agent and when the Administrative Agent shall have received counterparts hereof that, when
taken together, bear the signatures of each of the other parties hereto. Delivery of an executed counterpart of a signature page of this Agreement or any other Loan Document, or any certificate delivered thereunder, by fax transmission or e-mail transmission (e.g., “pdf” or “tif”) shall be effective as delivery of a manually executed counterpart of this Agreement or such other Loan Document or certificate. Without limiting the
foregoing, to the extent a manually executed counterpart is not specifically required to be delivered under the terms of any Loan Document, upon the request of any party, such fax transmission or e-mail
transmission shall be promptly followed by such manually executed counterpart. 
 11.11 Survival of Representations and Warranties. 

All representations and warranties made hereunder and in any other Loan Document or other document delivered pursuant hereto or thereto or in
connection herewith or therewith shall survive the execution and delivery hereof and thereof. Such representations and warranties have been or will be 

  
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relied upon by the Administrative Agent and each Lender, regardless of any investigation made by the Administrative Agent or any Lender or on their behalf and notwithstanding that the
Administrative Agent or any Lender may have had notice or knowledge of any Default at the time of any Credit Extension, and shall continue in full force and effect as long as any Loan or any other Obligation hereunder shall remain unpaid or
unsatisfied or any Letter of Credit shall remain outstanding. 
 11.12 Severability. 

If any provision of this Agreement or the other Loan Documents is held to be illegal, invalid or unenforceable, (a) the legality, validity
and enforceability of the remaining provisions of this Agreement and the other Loan Documents shall not be affected or impaired thereby and (b) the parties shall endeavor in good faith negotiations to replace the illegal, invalid or
unenforceable provisions with valid provisions the economic effect of which comes as close as possible to that of the illegal, invalid or unenforceable provisions. The invalidity of a provision in a particular jurisdiction shall not invalidate or
render unenforceable such provision in any other jurisdiction. Without limiting the foregoing provisions of this Section 11.12, if and to the extent that the enforceability of any provisions in this Agreement relating to
Defaulting Lenders shall be limited by Debtor Relief Laws, as determined in good faith by the Administrative Agent, an L/C Issuer or the Swing Line Lender, as applicable, then such provisions shall be deemed to be in effect only to the extent not so
limited. 
 11.13 Replacement of Lenders. 

If the Borrower is entitled to replace a Lender pursuant to the provisions of Section 3.06, or if any Lender
is a Defaulting Lender or a Non-Consenting Lender, then the Borrower may, at its sole expense and effort, upon notice to such Lender and the Administrative Agent, require such Lender to assign and delegate,
without recourse (in accordance with and subject to the restrictions contained in, and consents required by, Section 11.06), all of its interests, rights (other than its existing rights to payments pursuant to Sections
3.01 and 3.04) and obligations under this Agreement and the related Loan Documents to an Eligible Assignee that shall assume such obligations (which assignee may be another Lender, if a Lender accepts such assignment), provided that: 

(a) the Borrower shall have paid to the Administrative Agent the assignment fee (if any) specified in
Section 11.06(b); 
 (b) such Lender shall have received payment of an amount equal to the outstanding principal of
its Loans and L/C Advances that, in the case of a Defaulting Lender, such Defaulting Lender actually funded, accrued interest thereon, and accrued fees and all other amounts payable to it hereunder (other than such amounts not required to be paid
hereunder to a Defaulting Lender) and under the other Loan Documents (including any amounts under Section 3.05) from the assignee (to the extent of such outstanding principal and accrued interest and fees) or the Borrower
(in the case of all other amounts); 
 (c) in the case of any such assignment resulting from a claim for compensation under
Section 3.04 or payments required to be made pursuant to Section 3.01, such assignment will result in a reduction in such compensation or payments thereafter; 

(d) such assignment does not conflict with applicable Laws; and 

(e) in the case of an assignment resulting from a Lender becoming a Non-Consenting Lender, the
applicable assignee shall have consented to the applicable amendment, waiver or consent. 

  
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 A Lender shall not be required to make any such assignment or delegation if, prior thereto,
as a result of a waiver by such Lender or otherwise, the circumstances entitling the Borrower to require such assignment and delegation cease to apply. 

11.14 Governing Law; Jurisdiction; Etc. 

(a) GOVERNING LAW. THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS (EXCEPT, AS TO ANY OTHER LOAN DOCUMENT, AS EXPRESSLY SET FORTH THEREIN)
AND ANY CLAIMS, CONTROVERSY, DISPUTE OR CAUSE OF ACTION (WHETHER IN CONTRACT OR TORT OR OTHERWISE) BASED UPON, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT (EXCEPT, AS TO ANY OTHER LOAN DOCUMENT, AS EXPRESSLY SET FORTH
THEREIN) AND THE TRANSACTIONS CONTEMPLATED HEREBY AND THEREBY SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAW OF THE STATE OF NEW YORK. 

(b) SUBMISSION TO JURISDICTION. EACH LOAN PARTY IRREVOCABLY AND UNCONDITIONALLY AGREES THAT IT WILL NOT COMMENCE ANY ACTION, LITIGATION
OR PROCEEDING OF ANY KIND OR DESCRIPTION, WHETHER IN LAW OR EQUITY, WHETHER IN CONTRACT OR IN TORT OR OTHERWISE, AGAINST THE ADMINISTRATIVE AGENT, ANY LENDER, THE L/C ISSUER, OR ANY RELATED PARTY OF THE FOREGOING IN ANY WAY RELATING TO THIS
AGREEMENT OR ANY OTHER LOAN DOCUMENT OR THE TRANSACTIONS RELATING HERETO OR THERETO, IN ANY FORUM OTHER THAN THE COURTS OF THE STATE OF NEW YORK SITTING IN NEW YORK COUNTY AND OF THE UNITED STATES DISTRICT COURT OF THE SOUTHERN DISTRICT OF NEW YORK,
AND ANY APPELLATE COURT FROM ANY THEREOF, AND EACH OF THE PARTIES HERETO IRREVOCABLY AND UNCONDITIONALLY SUBMITS TO THE JURISDICTION OF SUCH COURTS AND AGREES THAT ALL CLAIMS IN RESPECT OF ANY SUCH ACTION, LITIGATION OR PROCEEDING MAY BE HEARD AND
DETERMINED IN SUCH NEW YORK STATE COURT OR, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN SUCH FEDERAL COURT. EACH OF THE PARTIES HERETO AGREES THAT A FINAL JUDGMENT IN ANY SUCH ACTION, LITIGATION OR PROCEEDING SHALL BE CONCLUSIVE AND MAY BE
ENFORCED IN OTHER JURISDICTIONS BY SUIT ON THE JUDGMENT OR IN ANY OTHER MANNER PROVIDED BY LAW. NOTHING IN THIS AGREEMENT OR IN ANY OTHER LOAN DOCUMENT SHALL AFFECT ANY RIGHT THAT THE ADMINISTRATIVE AGENT, ANY LENDER OR ANY L/C ISSUER MAY OTHERWISE
HAVE TO BRING ANY ACTION OR PROCEEDING RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT AGAINST ANY LOAN PARTY OR ITS PROPERTIES IN THE COURTS OF ANY JURISDICTION. 

(c) WAIVER OF VENUE. EACH LOAN PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY
OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF VENUE OF ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT IN ANY COURT REFERRED TO IN PARAGRAPH (B) OF THIS SECTION. EACH OF THE
PARTIES HERETO HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE DEFENSE OF AN INCONVENIENT FORUM TO THE MAINTENANCE OF SUCH ACTION OR PROCEEDING IN ANY SUCH COURT. 

(d) SERVICE OF PROCESS. EACH PARTY HERETO IRREVOCABLY CONSENTS TO SERVICE OF PROCESS IN THE MANNER PROVIDED FOR NOTICES IN
SECTION 11.02. NOTHING IN THIS AGREEMENT WILL AFFECT THE RIGHT OF ANY PARTY HERETO TO SERVE PROCESS IN ANY OTHER MANNER PERMITTED BY APPLICABLE LAW. 

  
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 11.15 Waiver of Jury Trial. 

EACH PARTY HERETO HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY
LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO
(A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PERSON HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PERSON WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES
THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION. 

11.16 No Advisory or Fiduciary Responsibility. 

In connection with all aspects of each transaction contemplated hereby (including in connection with any amendment, waiver or other
modification hereof or of any other Loan Document), each of the Loan Parties acknowledges and agrees, and acknowledges its Affiliates’ understanding, that: (i) (A) the arranging and other services regarding this Agreement provided by the
Administrative Agent, MLPFS and the Lenders are arm’s-length commercial transactions between the Loan Parties and their respective Affiliates, on the one hand, and the Administrative Agent, MLPFS, and the
Lenders, on the other hand, (B) each of the Loan Parties has consulted its own legal, accounting, regulatory and tax advisors to the extent it has deemed appropriate, and (C) each of the Loan Parties is capable of evaluating, and
understands and accepts, the terms, risks and conditions of the transactions contemplated hereby and by the other Loan Documents; (ii) (A) the Administrative Agent, MLPFS and the Lenders each is and has been acting solely as a principal and,
except as expressly agreed in writing by the relevant parties, has not been, is not, and will not be acting as an advisor, agent or fiduciary for the Loan Parties or any of their respective Affiliates, or any other Person and (B) neither the
Administrative Agent, MLPFS, nor any Lender has any obligation to the Loan Parties or any of their respective Affiliates with respect to the transactions contemplated hereby except those obligations expressly set forth herein and in the other Loan
Documents; and (iii) the Administrative Agent, MLPFS, the Lenders and their respective Affiliates may be engaged in a broad range of transactions that involve interests that differ from those of the Loan Parties and their respective Affiliates,
and neither the Administrative Agent, MLPFS, nor any Lender has any obligation to disclose any of such interests to the Loan Parties and their respective Affiliates. To the fullest extent permitted by Law, each of the Loan Parties hereby waives and
releases any claims that it may have against the Administrative Agent, MLPFS or any Lender with respect to any breach or alleged breach of agency or fiduciary duty in connection with any aspect of any transaction contemplated hereby. 

11.17 Electronic Execution of Assignments and Certain Other Documents. 

The words “delivery,” “execute,” “execution,” “signed,” “signature,” and words of like import
in any Loan Document or any other document executed in connection herewith shall be deemed to include electronic signatures, the electronic matching of assignment terms and contract formations on electronic platforms approved by the Administrative
Agent, or the keeping of records in electronic form, each of which shall be of the same legal effect, validity or enforceability as a manually executed signature, physical delivery thereof or the use of a paper-based recordkeeping system, as the
case may be, to the 

  
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extent and as provided for in any applicable Law, including the Federal Electronic Signatures in Global and National Commerce Act, the New York State Electronic Signatures and Records Act, or any
other similar state laws based on the Uniform Electronic Transactions Act; provided, that, notwithstanding anything contained herein to the contrary the Administrative Agent is under no obligation to agree to accept electronic
signatures in any form or in any format unless expressly agreed to by the Administrative Agent pursuant to procedures approved by it; provided, further, that, without limiting the foregoing, upon the request of the
Administrative Agent, any electronic signature shall be promptly followed by such manually executed counterpart. 
 11.18 Subordination of Intercompany
Indebtedness. 
 Each Loan Party (a “Subordinating Loan Party”) agrees that the payment of all obligations and
indebtedness, whether principal, interest, fees and other amounts and whether now owing or hereafter arising, owing to such Subordinating Loan Party by any other Loan Party is expressly subordinated to the payment in full in cash of the Obligations.
If the Administrative Agent so requests, any such obligation or indebtedness shall be enforced and performance received by the Subordinating Loan Party as trustee for the holders of the Obligations and the proceeds thereof shall be paid over to the
holders of the Obligations on account of the Obligations, but without reducing or affecting in any manner the liability of the Subordinating Loan Party under this Agreement or any other Loan Document. Without limitation of the foregoing, so long as
no Event of Default has occurred and is continuing, the Loan Parties may make and receive payments with respect to any such obligations and indebtedness, provided, that in the event that any Loan Party receives any payment of any such
obligations and indebtedness at a time when such payment is prohibited by this Section, such payment shall be held by such Loan Party, in trust for the benefit of, and shall be paid forthwith over and delivered, upon written request, to the
Administrative Agent. 
 11.19 USA PATRIOT Act Notice. 

Each Lender that is subject to the USA PATRIOT Act and the Administrative Agent (for itself and not on behalf of any Lender) hereby notifies
the Loan Parties that pursuant to the requirements of the USA PATRIOT Act, it is required to obtain, verify and record information that identifies the Loan Parties, which information includes the name and address of the Loan Parties and other
information that will allow such Lender or the Administrative Agent, as applicable, to identify the Loan Parties in accordance with the USA PATRIOT Act. The Loan Parties shall, promptly following a request by the Administrative Agent or any Lender,
provide all documentation and other information that the Administrative Agent or such Lender requests in order to comply with its ongoing obligations under applicable “know your customer” and anti-money laundering rules and regulations,
including the USA PATRIOT Act. 
 11.20 California Judicial Reference. 

If any action or proceeding is filed in a court of the State of California by or against any party hereto in connection with any of the
transactions contemplated by this Agreement or any other Loan Document, (a) the court shall, and is hereby directed to, make a general reference pursuant to California Code of Civil Procedure Section 638 to a referee (who shall be a single
active or retired judge) to hear and determine all of the issues in such action or proceeding (whether of fact or of law) and to report a statement of decision, provided that at the option of any party to such proceeding, any such issues pertaining
to a “provisional remedy” as defined in California Code of Civil Procedure Section 1281.8 shall be heard and determined by the court, and (b) without limiting the generality of Section 11.04, the
Borrower shall be solely responsible to pay all fees and expenses of any referee appointed in such action or proceeding. 

  
 128 

 11.21 Appointment of Borrower. 

Each of the Loan Parties hereby appoints the Borrower to act as its agent for all purposes of this Agreement, the other Loan Documents and all
other documents and electronic platforms entered into in connection herewith and agrees that (a) the Borrower may execute such documents and provide such authorizations on behalf of such Loan Parties as the Borrower deems appropriate in its
sole discretion and each Loan Party shall be obligated by all of the terms of any such document and/or authorization executed on its behalf, (b) any notice or communication delivered by the Administrative Agent, an L/C Issuer or a Lender to the
Borrower shall be deemed delivered to each Loan Party and (c) the Administrative Agent, the L/C Issuers or the Lenders may accept, and be permitted to rely on, any document, authorization, instrument or agreement executed by the Borrower on
behalf of each of the Loan Parties. 
 11.22 Acknowledgement and Consent to Bail-In of EEA Financial
Institutions. 
 Solely to the extent any Lender or L/C Issuer that is an EEA Financial Institution is a party to this Agreement and
notwithstanding anything to the contrary in any Loan Document or in any other agreement, arrangement or understanding among any such parties, each party hereto acknowledges that any liability of any Lender or L/C Issuer that is an EEA Financial
Institution arising under any Loan Document, to the extent such liability is unsecured, may be subject to the write-down and conversion powers of an EEA Resolution Authority and agrees and consents to, and acknowledges and agrees to be bound by:

 (a) the application of any Write-Down and Conversion Powers by an EEA Resolution Authority to any such liabilities arising hereunder which
may be payable to it by any Lender or L/C Issuer that is an EEA Financial Institution; and 
 (b) the effects of any Bail-in Action on any such liability, including, if applicable: 
 (i) a reduction in full
or in part or cancellation of any such liability; 
 (ii) a conversion of all, or a portion of, such liability into shares or
other instruments of ownership in such EEA Financial Institution, its parent entity, or a bridge institution that may be issued to it or otherwise conferred on it, and that such shares or other instruments of ownership will be accepted by it in lieu
of any rights with respect to any such liability under this Agreement or any other Loan Document; or 
 (iii) the variation
of the terms of such liability in connection with the exercise of the write-down and conversion powers of any EEA Resolution Authority. 
 11.23 Lender
ERISA Representation. 
 Each Lender as of the Sixth Amendment Effective Date represents and warrants as of the Sixth Amendment Effective
Date to the Administrative Agent and the Arrangers and their respective Affiliates, and not, for the avoidance of doubt, for the benefit of the Borrower or any other Loan Party, that such Lender is not and will not be (1) an employee benefit
plan subject to Title I of ERISA, (2) a plan or account subject to Section 4975 of the Internal Revenue Code; (3) an entity deemed to hold “plan assets” of any such plans or accounts for purposes of ERISA or the Internal
Revenue Code; or (4) a “governmental plan” within the meaning of ERISA. 

  
 129 

 11.24 Intercreditor Agreement. 

In the event of any conflict between this Agreement and any other Loan Document, on the one hand, and any Intercreditor Agreement, on the other
hand, such Intercreditor Agreement shall govern and control. 
 * * * * * * * 

  
 130ingn-ex101_239.htm

Exhibit 10.1

LEASE AGREEMENT

by and between

CLEVELAND AMERICAN, LLC,

a Delaware limited liability company,

 

HOLDINGS CLEVELAND AMERICAN, LLC, 

a Delaware limited liability company,

 

and 

 

INOGEN, INC.,

a Delaware corporation

 

 

 

 

 

TABLE OF CONTENTS

	
Title
	
 
	
 
	
Page

	
 
	
 
	
 
	
 

	
LEASE SUMMARY
	
 
	
1

	
1.
	
PREMISES
	
 
	
1

	
2.
	
TERM
	
 
	
3

	
3.
	
RENT
	
 
	
4

	
4.
	
SECURITY DEPOSIT
	
 
	
5

	
5.
	
ADDITIONAL RENT
	
 
	
6

	
6.
	
PARKING
	
 
	
10

	
7.
	
PERMITTED USES
	
 
	
10

	
8.
	
ENVIRONMENTAL COMPLIANCE/HAZARDOUS MATERIALS
	
 
	
11

	
9.
	
UTILITIES
	
 
	
13

	
10.
	
REPAIRS BY LANDLORD
	
 
	
13

	
11.
	
REPAIRS BY TENANT
	
 
	
14

	
12.
	
TENANT’S TAXES AND ASSESSMENTS
	
 
	
14

	
13.
	
ALTERATION OF PREMISES
	
 
	
15

	
14.
	
INSURANCE
	
 
	
17

	
15.
	
WAIVER, EXCULPATION AND INDEMNITY
	
 
	
19

	
16.
	
CONSTRUCTION LIENS
	
 
	
20

	
17.
	
QUIET ENJOYMENT
	
 
	
20

	
18.
	
LANDLORD’S RIGHT OF ENTRY
	
 
	
21

	
19.
	
DESTRUCTION OF BUILDING
	
 
	
21

	
20.
	
EMINENT DOMAIN
	
 
	
21

	
21.
	
BANKRUPTCY
	
 
	
22

	
22.
	
DEFAULT
	
 
	
22

	
23.
	
SURRENDER OF PREMISES
	
 
	
23

	
24.
	
HOLDING OVER
	
 
	
23

	
25.
	
SURRENDER OF LEASE
	
 
	
24

	
26.
	
RULES AND REGULATIONS
	
 
	
24

	
27.
	
NOTICE
	
 
	
24

	
28.
	
ASSIGNMENT AND SUBLETTING
	
 
	
25

	
29.
	
ATTORNEYS’ FEES
	
 
	
25

	
30.
	
LITIGATION AND JUDGMENT COSTS
	
 
	
25

	
31.
	
BROKERS
	
 
	
26

	
32.
	
SUBORDINATION OF LEASE
	
 
	
26

	
33.
	
ESTOPPEL CERTIFICATES AND FINANCIAL STATEMENTS
	
 
	
27

	
34.
	
OPTION TO EXTEND
	
 
	
27

	
35.
	
RIGHT OF FIRST OFFER
	
 
	
28

	
36.
	
INTENTIONALLY DELETED 
	
 
	
29

	
37.
	
INTENTIONALLY DELETED
	
 
	
29

	
38.
	
SIGNS
	
 
	
29

	
39.
	
INTENTIONALLY DELETED
	
 
	
29

	
40.
	
FORCE MAJEURE
	
 
	
29

	
41.
	
GENERAL PROVISIONS
	
 
	
29

 

 

Exhibits

	
Exhibit A
	
 
	
Premises

	
Exhibit B-1
	
 
	
Potential Office Expansion Space

	
Exhibit B-2
	
 
	
Office Increment – Base Rent Schedule

	
Exhibit C-1
	
 
	
Warehouse Space

	
Exhibit C-2
	
 
	
Warehouse Space – Base Rent Schedule

	
Exhibit C-3
	
 
	
Warehouse Space – Work

	
Exhibit C-4
	
 
	
Potential Warehouse Expansion Space

	
Exhibit D-1
	
 
	
Landlord’s Work

	
Exhibit D-2
	
 
	
List of Landlord’s Work

	
Exhibit D-3
	
 
	
Pre-Approved Initial Tenant Improvements

	
Exhibit E
	
 
	
Form of Lease Commencement Notice

	
Exhibit F
	
 
	
Exclusions from Office Common Expenses and Industrial Common Expenses

	
Exhibit G
	
 
	
Real Estate Commission Agreement

	
 
	
 
	
 

 

 

 

 

 

LEASE SUMMARY 

Set forth below is a summary of certain terms and conditions of the Lease Agreement among Cleveland American, LLC, a Delaware limited liability company, and Holdings Cleveland American, LLC, a Delaware limited liability company, as Landlord, and Inogen, Inc., a Delaware corporation, as Tenant, solely for the convenience of the parties.  In the event there is a conflict between this Lease Summary and the terms and conditions of the Lease Agreement, the terms and conditions of the Lease Agreement shall prevail.

	
A.
	
Building means that certain multi-tenant building having the street address of 1 American Road, Cleveland, Ohio 44144.  See Paragraph 1.1.

	
B.
	
Premises means approximately 22,100 rentable square feet of office space on the second floor of the Building, as outlined on the site plan attached as Exhibit A.  See Paragraph 1.2.

	
C.
	
Term means the period from the Occupancy Date through and including the day immediately preceding the seventh (7th) anniversary of the Commencement Date.  See Paragraph 2.1. 

	
D.
	
Commencement Date means the later to occur of the following: (i) the day that is ninety (90) days after the Occupancy Date; or (ii) August 1, 2017. See Paragraph 2.2.

	
E.
	
Occupancy Date means the date that possession of the Premises is delivered to Tenant in Ready for Occupancy as defined in Exhibits D-1 and D-2.  See Paragraph 2.2 and Exhibits D-1 and D-2.

	
F.
	
Base Rent shall be calculated pursuant to the Base Rent schedule set forth in Paragraph 3.1 of the Lease Agreement and shall be paid in monthly installments beginning on the Commencement Date.  All rent is due on the first day of each month and shall be paid to Landlord at c/o IRG Realty Advisors, LLC, 4020 Kinross Lakes Parkway, Suite 200, Richfield, Ohio 44286.  See Paragraph 3.1.

	
G.
	
Security Deposit initially means $24,788.83, based on one month’s Base Rent.  See Paragraph 4.

	
H.
	
Additional Rent means (i) Tenant’s Office Share of the increase in Office Project Expenses (calculated as increases over the Base Year) and (ii) Tenant’s Industrial Share of the increase in Industrial Project Expenses (calculated as increases over the Base Year), payable monthly in advance together with Base Rent.  See Paragraph 5.1.A.

	
I.
	
Office Project Expenses means the sum of Office Common Expenses, Office Insurance Expenses, and Office Tax Expenses.  See Paragraph 5.1.L.

	
K.
	
Tenant’s Office Share for the Premises is determined by dividing the 22,100 SF Rentable Area of the Premises by the 504,942 SF Rentable Office Area of the Building). See Paragraph 5.1.T.

	
L.
	
Industrial Project Expenses means the sum of Industrial Common Expenses, Industrial Insurance Expenses, and Industrial Tax Expenses.  See Paragraph 5.1.F.

	
M.
	
Tenant’s Industrial Share for the Premises, when applicable, shall be determined by dividing the Rentable Area of the Warehouse Space (as hereinafter defined) by the 892,800 SF Rentable Industrial Area of the Building. See Paragraph 5.1.S.

	
N.
	
Permitted Use means office purposes and uses customarily associated therewith.  In the event that Tenant expands into the Warehouse Space in accordance with the terms and conditions of the Lease Agreement, then Tenant shall use and occupy the Warehouse Space for warehouse and assembly purposes and uses customarily associated therewith.  See Paragraph 7.

	
L.
	
Utilities.  Tenant shall pay the cost of its Utilities.  See Paragraph 9.

 

 

	
M.
	
Option to Extend.  Tenant shall have one (1) Option to Extend the Term for five (5) additional years.  See Paragraph 34.

	
N.
	
Right of First Refusal and Right of First Offer.  See Paragraph 35.

	
O.
	
Taxpayer Identification Number for Tenant is 33-0989359.

 

 

 

 

LEASE AGREEMENT

THIS LEASE AGREEMENT (“Lease”), dated as of May 31, 2017, is made by and among CLEVELAND AMERICAN, LLC, a Delaware limited liability company, and HOLDINGS CLEVELAND AMERICAN, LLC, a Delaware limited liability company (collectively, “Landlord”), and INOGEN, INC., a Delaware corporation (“Tenant”). 

WITNESSETH

1.PREMISES 

1.1.Property.  Landlord owns that certain real property improved with a multi-tenant building (the “Building”) located at and having the street address of 1 American Road, Brooklyn, Ohio (the “Land”).  The Building and the Land are collectively referred to herein as the “Property.”

1.2.Premises.  

A. Premises.  Landlord, for and in consideration of the rents, covenants, agreements, and stipulations contained herein, to be paid, kept and performed by Tenant, leases and rents to Tenant, and Tenant hereby leases and takes from Landlord upon the terms and conditions contained herein, approximately 22,100 rentable square feet of office space located in the Building, as outlined on the site plan attached as Exhibit A.  

B.Temporary Space.  In the event that Landlord does not deliver possession of the Premises to Tenant with Landlord’s Work substantially complete, subject to punchlist items and other items that do not materially interfere with Tenant’s operations from the Premises, within ninety (90) days after the execution of this Lease (the “Anticipated Completion Date”), then Landlord shall make available to Tenant temporary space in an area agreed upon by Landlord and Tenant (the “Temporary Space”) until Landlord’s Work is substantially complete. The occupancy by Tenant of the Temporary Space shall be upon the terms and conditions contained in the Lease, except that Tenant shall not be required to pay Base Rent or Additional Rent but Tenant shall be required to pay Utilities (as defined below) provided to the Temporary Space. The Temporary Space shall be delivered to Tenant in its “as-is” condition without any work to be performed by Landlord. Tenant may occupy the Temporary Space until Landlord’s Work to the Premises is substantially complete, subject to punchlist items and other items that do not materially interfere with Tenant’s operations from the Premises. In addition to the foregoing, promptly after the execution of this Lease, Landlord shall provide to Tenant temporary space in such areas as agreed upon between Landlord and Tenant (the “Initial Workspace”). The occupancy by Tenant of the Initial Workspace shall be upon the terms and conditions contained in the Lease, except that Tenant shall not be required to pay Base Rent or Additional Rent but Tenant shall be required to pay for Utilities provided to the Initial Workspace. The Initial Workspace shall be delivered to Tenant in its “as-is” condition without any work to be performed by Landlord. Tenant may occupy the Initial Workspace until the Commencement Date.

 

1.3.Office Expansion Option.   

A.Office Expansion Right. During the first sixty (60) months of the Initial Term, so long as Tenant is not in Default of this Lease, beyond all applicable notice and cure periods, on the date of the exercise of its expansion rights as outlined herein, and so long as Tenant has not been in monetary or other material Default of this Lease more than two (2) times during any consecutive twelve month period of time during the Term,  Tenant shall have the option  to lease additional office space in the Building in the area identified as “EXPANSION” on Exhibit B-1 (the “Potential Office Expansion Space”), in increments of  no less than 5,000 rentable square feet (each, an “Office Increment”) provided, however, in no event shall Tenant be permitted to expand into any portion of Area #2 as shown on Exhibit B-1 without first expanding into all areas of Area #1 as shown on Exhibit B-1. In order to exercise any expansion option the following shall apply: (a) Tenant delivers written notice (the “Office Expansion Notice”) to Landlord exercising Tenant’s right to expand into such Office Increment, which Office Expansion Notice stipulates the rentable square footage of such Office Increment; (b) such Office Increment is contiguous to 

1

 

 

the Premises or any Office Increment then leased to Tenant; (c) such Office Expansion Notice is delivered to Landlord within 60 months after the Commencement Date; (d) such Office Increment is in a location and a configuration approved by Landlord; and (e) in no event shall Tenant be permitted to expand into any portion of Area #2 as shown on Exhibit B-1 without first expanding into all areas of Area #1 as shown on Exhibit B-1.  Landlord agrees that it will not lease any portion of the Potential Office Expansion Space to a third party until the date that is sixty (60) months after the Occupancy Date, without obtaining Tenant’s prior written consent, which shall not be unreasonably withheld, conditioned or delayed.  At Landlord’s option, Tenant and Landlord will promptly enter into an amendment to this Lease evidencing the expansion into an Office Increment.  The lease of each Office Increment shall commence upon the date that Landlord delivers possession of such Office Increment to Tenant (the “Increment Possession Date”) and shall be upon the same terms and conditions set forth in this Lease as they relate to the Premises, including, a proportionate increase in Tenant’s Office Share effective as of the Increment Possession Date, except as otherwise set forth in this Lease.

B.Base Rent – Office Increment.  Tenant’s obligation to pay Base Rent for any Office Increment shall commence on the applicable Office Increment Commencement Date (as hereinafter defined) and the per rentable square foot Base Rent for such Office Increment shall be based upon the schedule attached to this Lease as Exhibit B-2.  The “Office Increment Commencement Date” for any Office Increment shall mean the later of (i) ninety (90) days after Landlord’s receipt of the Office Expansion Notice; and (ii) ninety (90) days after the applicable Increment Possession Date.   For purposes of example only, in the event the Office Increment Commencement Date is the first day of Lease Year 5 and the applicable Office Increment contains 5,000 rentable square feet, then, during the fifth (5th) Lease Year, Tenant shall pay Base Rent of $4, 554.17 per month for such Office Increment (based on $10.93 per rentable square foot of such Office Increment per annum) and during the sixth (6th) Lease Year, Tenant shall pay Base Rent of $4,666.67 per month for such Office Increment (based on $11. 20 per rentable square foot of such Office Increment per annum) and shall thereafter increase as set forth on Exhibit B-2.

C. Term - Office Increment.  The term of the lease of any Office Increment shall be coterminous with the term of the lease of the Premises. If Tenant properly exercises its right to expand into any Office Increment Tenant shall have the right to extend the Initial Term of this Lease for all space in the Building that Tenant is then occupying such that the expiration of the Term shall be five (5) years after the applicable Office Increment Commencement Date, provided, however, that (A) the applicable Office Expansion Notice stipulates that Tenant is exercising its right to extend the Initial Term for such five (5) year period; and (B) the expiration of such five (5) year period is after the expiration of the Initial Term, absent such extension. In the event that Tenant exercises its right to extend the Initial Term for said five (5) year period then Base Rent shall be as follows:

(i)Base Rent for the Premises shall continue as set forth in Paragraph 3.1 of this Lease, provided, that Base Rent for the Premises for Lease Year 8 shall be equal to the annual Base Rent for the Premises during Lease Year 7 increased by two and one-half percent (2.5%), and Base Rent for the Premises for each Lease Year thereafter shall increase by two and one-half percent (2.5%), on a cumulative basis.

(ii)Base Rent for each Office Increment leased by Tenant shall be based upon the schedule attached to this Lease as Exhibit B-2.  

(iii)Base Rent for any Warehouse Space leased by Tenant shall be based upon the schedule attached to this Lease as Exhibit C-2.  

D.Work. Tenant shall lease each Office Increment in its “as-is” condition Tenant, at Tenant’s option, shall have the right to an Office Increment Allowance, as set forth in Paragraph 13.F below, provided, however, that the Office Expansion Notice stipulates that (a) Tenant is exercising its right to such Office Increment Allowance and (b) Tenant is exercising its right to extend the Initial Term as set forth in Paragraph 1.3.C. above.

1.4.Warehouse Space.   

A.Provided that Tenant is not then in Default, beyond all applicable notice and cure periods, under any of the terms hereof and has not been in monetary or other material Default more than two (2) times during the first year of the Term,  Tenant shall have the option to lease all, but not a portion, of that certain 15,425 rentable square feet of space in the Building identified on Exhibit C-1 (the “Warehouse Space”)  provided, however, that (i) 

2

 

 

such Warehouse Space is not leased to another tenant or otherwise occupied; or (ii) Landlord is not in current, reciprocal written negotiations for the lease of all or part of such Warehouse Space with a third party; and (iii) by providing Landlord written notice of Tenant’s expansion right at any time during the first year of the Initial Term.  Tenant and Landlord shall enter into an amendment to this Lease evidencing the expansion into the Warehouse Space.   In the event that Tenant properly exercises its option to expand into the Warehouse Space, the lease of the Warehouse Space shall commence upon the date that Landlord delivers possession of the Warehouse Space to Tenant and shall be coterminous with the term of the Premises.  The lease of the Warehouse Space shall be upon the same terms and conditions set forth in this Lease as they relate to the Premises, except as otherwise set forth in this Lease.  In the event that Tenant properly expands into the Warehouse Space, then the term “Premises”, as used in this Lease, shall be deemed to include the Warehouse Space, except for Paragraphs 1.2, 1.3, 3.1, 5, 6, 10.B, 13.B, 13.C, 13.D, 13.E and 34.2.A.

B.Base Rent- Warehouse Space.  Tenant’s obligation to pay Base Rent for the Warehouse Space shall commence on the Warehouse Commencement Date (as herein after defined) and the per rentable square foot Base Rent for such the Warehouse Space leased by Tenant shall be based upon the schedule attached to this Lease as Exhibit C-2.  The “Warehouse Commencement Date” shall mean the later of (i) the Commencement Date and (ii) ninety (90) days after Landlord delivers possession of the Warehouse Space to Tenant.  For purposes of example only, in the event that the Warehouse Commencement Date is the first day of the seventh (7th) month of the first Lease Year, then Base Rent for the twelve (12) month period following the Warehouse Commencement Date shall be as follows:

Warehouse Commencement Date through the end of Lease Year 1: $7.20 per rentable square foot of the Warehouse Space per annum.

Months 1 – 6 of Lease Year 2: $7.38 per rentable square foot of the Warehouse Space per annum.

C.Work. Tenant shall lease the Warehouse Space in its “as-is” condition except that Landlord shall complete the improvements to the Warehouse Space as set forth on Exhibit C-3 attached hereto. 

1.5.Warehouse Expansion Right of First Offer.   In the event that Tenant exercises its option right to expand into the Warehouse Space, then during the Initial Term, so long as Tenant is not in material, uncured Default of this Lease on the date of exercise of the option right and has not been in material or monetary Default of this Lease more than two (2) times during any 12-month period of time during the Term,  Tenant shall have the right to lease additional warehouse space in the Building in the area identified as “Potential Warehouse Expansion Space” on Exhibit C-4 (the “Potential Warehouse Expansion Space”), in increments of  no less than 5,000 rentable square feet (each, a “Warehouse Increment”),  provided, however, that (i) such Warehouse Increment is not leased to another tenant or otherwise occupied; (ii) Landlord is not in current, reciprocal written negotiations for the lease of all or part of such portion of such Warehouse Increment with a third party; (iii) Tenant delivers written notice (the “Warehouse Increment Notice”) to Landlord prior to the expiration of the Initial Term, exercising Tenant’s right to expand into such Warehouse Increment; (iv) such Warehouse Increment is contiguous to the Warehouse Space or any Warehouse Increment then leased to Tenant; and (v) such Warehouse Increment is in a location and a configuration reasonably approved by Landlord. Tenant and Landlord will enter into an amendment to this Lease evidencing the expansion into a Warehouse Increment.  The lease of each Warehouse Increment shall be upon the same terms and conditions set forth in this Lease as it relates to the Warehouse Space, including, without limit the Term, the per rentable square foot Base Rent rate for the Warehouse Space and Additional Rent (including a proportionate adjustment in Tenant’s Industrial Share), except that Tenant’s obligation to pay Base Rent for any Warehouse Increment shall commence on the applicable Warehouse  Increment Commencement Date (as hereinafter defined).  The “Warehouse Increment Commencement Date” for any Warehouse Increment shall mean the later of (i) ninety (90) days after Landlord’s receipt of the Warehouse Increment Notice and (ii) ninety (90) days after the date upon which Landlord delivers occupancy of such Warehouse Increment to Tenant.

1.6.Common Areas.  In addition to the Premises, Tenant shall have the use of those certain common areas to be reasonably designated by Landlord from time to time on the Property (collectively, the “Common Areas”).  Such Common Areas shall include, without limitation, parking areas, access roads and facilities, interior corridors and other common areas of the Building, sidewalks, driveways and landscaped and open areas.  The Common Areas shall be for the non‐exclusive use of Tenant and Tenant’s employees, agents, suppliers, customers 

3

 

 

and patrons, in common with Landlord, with all other tenants of the Property and with all other persons to whom Landlord has previously granted, or may hereafter grant, rights of usage.  Such non‐exclusive use shall be expressly subject to such reasonable rules and regulations which may be adopted by Landlord from time to time.  Landlord reserves the right to alter, modify, enlarge, diminish, reduce or eliminate the Common Areas from time to time in its sole discretion, so long as no such action unreasonably and materially interferes with Tenant’s use and occupancy of the Premises and the Parking Facilities.  Landlord shall have the right to modify Common Areas, and if necessary, parts of the Premises, in order to implement any necessary improvements, and Landlord shall endeavor to minimize any adverse effect on Tenant’s use of the Premises.  Tenant shall ensure that its use of the Premises and the Property does not block or interfere with any other tenants’ access to or use of the Common Areas.  Tenant may not use the Common Areas for storage of goods, vehicles, refuse or any other items.  If Tenant uses any of the Common Areas for storage of any items, and subject to any and all regulatory or municipal codes, laws and regulations, Tenant shall pay all fines imposed upon either Landlord or Tenant by any fire, building or other regulatory body, and Tenant shall pay all costs incurred by Landlord to clear and clean the Common Areas and dispose of such items.

2.TERM

2.1.Term.  The term of this Lease (the “Initial Term”) shall commence on the Occupancy Date and expire on the day immediately preceding the seventh (7th) anniversary of the Commencement Date, unless extended or terminated earlier by law or by any provision of this Lease (as may be extended, the “Term”).  If the last day of the Term shall fall on a day other than the last day of a calendar month, the Term shall be extended so as to end on the last day of such calendar month.  The term “Lease Year” as used herein means any twelve (12) consecutive month period beginning on the Commencement Date (or, if the Commencement Date falls on a day other than the first day of a calendar month, beginning on the first day of the calendar month immediately following the Commencement Date) or beginning on any anniversary of the Commencement Date.

2.2.Occupancy Date; Commencement Date.  The term “Occupancy Date” as used herein shall mean the date that the Premises are Ready for Occupancy as defined in Exhibit D-1 and D-2). The term “Commencement Date” as used herein shall mean the later to occur of the following: (i) the day that is ninety (90) days after the Occupancy Date; or (ii) August 1, 2017. When the Occupancy Date occurs, Landlord shall send to Tenant a factually correct written notice of such fact (a “Lease Commencement Notice”), in the form of Exhibit E.  Tenant shall acknowledge the Lease Commencement Notice by executing a copy and returning it to Landlord.  If Tenant fails to sign and return the Lease Commencement Notice to Landlord within ten (10) business days after Tenant’s receipt of the Lease Commencement Notice, then the Lease Commencement Notice as sent by Landlord shall be deemed to have correctly set forth the Occupancy Date and Commencement Date, provided, that Tenant shall have the right to dispute in good faith the Lease Commencement Notice by providing written notice of such dispute within such ten (10) business day period.  Failure of Landlord to send the Lease Commencement Notice shall not affect the actual establishment of the Occupancy Date and Commencement Date.  Tenant agrees to pay the Rent (as defined in Paragraph 5.1.O) required under this Lease within the time limits set forth in this Lease.  In the event Tenant in good faith disputes the Occupancy Date set forth in the Lease Commencement Notice, Tenant shall nevertheless pay to Landlord the amount of Rent due and owing by Tenant, based upon the Commencement Date set forth in the Lease Commencement Notice (under protest), until such time as the parties mutually agree on a different date or Tenant receives a final judgment from a court of competent jurisdiction (or when arbitration is permitted, receives a final award from an arbitrator) relieving or mitigating Tenant’s obligation to pay such Rent.

3.RENT 

3.1.Rent.  Rent shall be due and payable in lawful money of the United States in advance on the first day of each month, beginning on the Commencement Date.  Tenant shall pay to Landlord as base rent (“Base Rent”) for the Premises, without notice or demand and without abatement, deduction, offset or setoff, the following rent schedule:

		
	
Lease Year
	
Base Rent PSF Per Annum

	
Lease Year 1
	
$11.95 

	
Lease Year 2
	
$12.19 

4

 

 

		
	
Lease Year 3
	
$12.43

	
Lease Year 4
	
$12.68

	
Lease Year 5
	
$12.94

	
Lease Year 6
	
$13.19

	
Lease Year 7
	
$13.46

 

Notwithstanding, there shall be a partial reduction in Base Rent as follows:

Months 1-6 of Lease Year 1: $5,975.00 per month

Months 7-12 of Lease Year 1: $11,950.00 per month 

Months 1-6 of Lease Year 2: $18,285.00 per month 

Months 7-12 of Lease Year 2: $22,449.92 per month

Lease Year 3: $22,891.92 per month

Lease Year 4: $23,352.33 per month

Lease Year 5: $23,831.17 per month

Lease Year 6: $24,291.58 per month

Lease Year 7: $24,788.83 per month 

Rent for any period that is less than one (1) full calendar month shall be prorated based upon the actual number of days of the calendar month involved.  Tenant shall pay to Landlord, upon execution of this Lease, the sum of $5,975.00 (representing Base Rent for the Premises for the first month of the Term), plus the Security Deposit (as defined in Paragraph 4)).  Base Rent for any Option Term (as defined in Paragraph 34.1) shall be established in accordance with the provisions of Paragraph 34.2.

3.2.Place of Payment.  All payments under this Lease to be made by Tenant to Landlord shall be made payable to Landlord, and mailed or personally delivered to Landlord at the following address or such other address designated by Landlord to Tenant from time to time:  Cleveland American, LLC, c/o IRG Realty Advisors, LLC, 4020 Kinross Lakes Parkway, Suite 200, Richfield, Ohio, 44286.

3.3.Late Payment.  Tenant hereby acknowledges that late payment by Tenant to Landlord of Rent pursuant to this Lease will cause Landlord to incur costs not contemplated by this Lease, the exact amount of which will be extremely difficult to ascertain.  Accordingly, if any installment of Rent or other payment under this Lease is not received by Landlord on or before the fifth (5th) business day of the month in which such Rent or other payment is due, Tenant shall pay a late charge equal to five percent (5%) of such overdue amounts.  Tenant shall also be responsible for a service fee equal to fifty dollars ($50.00) for any check returned for insufficient funds, together with such other costs and expenses as may be imposed by Landlord’s bank.  The payment to and acceptance by Landlord of such late charge shall in no event constitute a waiver by Landlord of Tenant’s Default with respect to such overdue amounts, nor prevent Landlord from exercising any of the other rights and remedies available at law or in equity or pursuant to this Lease.

3.4.Payment on Account.  No payment by Tenant or receipt by Landlord of a lesser amount than the Rent actually due hereunder shall be deemed to be other than a payment on account.  No restrictive endorsement or statement on any check or any letter accompanying any check or payment (for example, a statement that such check or payment represents “payment in full”) shall be deemed an accord and satisfaction or have any effect whatsoever.  

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Landlord may accept such check or payment without prejudice to Landlord’s right to recover the balance or pursue any other remedy available at law or in equity or pursuant to this Lease.

4.SECURITY DEPOSIT 

Upon execution of this Lease, Tenant shall pay to Landlord a security deposit for the faithful performance of Tenant’s obligations under this Lease in the amount of $24,788.83, based on one month’s Base Rent (the “Security Deposit”).  Within ten (10) days after any increase in the Base Rent hereunder, Tenant shall pay to Landlord an amount necessary to increase the Security Deposit held by Landlord to an amount equal to the then-current monthly Base Rent.  If Tenant fails to pay Rent or other charges due hereunder, or otherwise Defaults under this Lease, Landlord may use, apply or retain all or a portion of the Security Deposit to compensate Landlord for the amount due from Tenant (including reasonable attorneys’ fees) under this Lease.  If Landlord uses or otherwise applies all or any portion of the Security Deposit, Tenant shall restore such Security Deposit within ten (10) days after written notice from Landlord.  The Security Deposit shall be non‐interest bearing, and Landlord shall be entitled to retain such funds in its general accounts.  The balance of the Security Deposit not applied or used by Landlord as permitted in this Paragraph 4 shall be refunded to Tenant thirty (30) days after the later of (A) the expiration or other termination of this Lease, and (B) the date on which Tenant has vacated the Premises.

5.ADDITIONAL RENT 

5.1.Definitions.

A.“Additional Rent” shall mean (1) Tenant’s Office Share of the difference between (i) the Office Project Expenses during the Computation Year for which Additional Rent is being calculated, and (ii) the Office Project Expenses during the Base Year, with the Office Project  Expenses in both cases subject to the Office Gross‐Up Provision (as defined in Paragraph 5.1.J); and (2) Tenant’s Industrial Share of the difference between (i) the Industrial Project Expenses during the Computation Year for which Additional Rent is being calculated, and (ii) the Industrial Project Expenses during the Base Year, with the Industrial Project Expenses in both cases subject to the Industrial Gross‐Up Provision (as defined in Paragraph 5.1.D);

B.“Base Year” means the 2018 calendar year.

C.“Computation Year” means each year during the Term commencing on January 1 and ending on December 31.

D. “Industrial Common Expenses” means the aggregate amount of the total costs and expenses paid or incurred by Landlord in any way connected with or related to (i) the operation, repair and maintenance of the Property (exclusive of the Office Rentable Area of the Building), including, without limitation, electricity, gas, water, sewer and other utilities; trash removal; security (none currently furnished by Landlord); snow plowing, sanding, salting and shoveling snow; landscaping, mowing and weed removal; on-site manager and employees and related expenses; rubbish removal and dumpster pickup;  office expenses; maintenance, repair, and restoration of the Common Areas; electrical, plumbing, sprinkler and HVAC repair and maintenance; testing, maintenance and repair of alarm system, sprinkler system, and fire pump system; repair, resurfacing and restriping of all parking areas, loading and unloading areas, trash areas, roadways, driveways, and walkways; common signage; painting of the Building and Property; fence and gate repair and maintenance; repair and replacement of all lighting facilities; and any and all other repairs and maintenance, and (ii) the furnishing of or contracting for any service generally provided to the tenants of the Property by Landlord, including, without limitation, management fees (not to exceed  five percent (5%) of Rent from the Property), and professional fees.  Notwithstanding the foregoing or anything to the contrary contained in this Lease, Industrial Project Expenses shall expressly exclude those items listed on Exhibit F and any cost and expense to the extent such cost and expense is included in Office Project Expenses.  If less than one hundred percent (100%) of the Industrial Rentable Area of the Building is occupied during any portion of any particular Computation Year (including the Base Year), then the variable portion of Industrial Project Expenses for such Computation Year (including the Base Year)  shall be deemed to be equal to the total of the variable portion of Industrial Project Expenses that would have 

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been incurred by Landlord if one hundred percent (100%) of the Industrial Rentable Area of the Building had been occupied for the entirety of such Computation Year (including the Base Year), with all tenants paying full rent (as contrasted with free rent, half rent, or the like) (the “Industrial Gross‐Up Provision”).  If any significant service or expense category is not included or provided during the entire Base Year but is subsequently included or provided in any other Computation Year, the Base Year shall be equitably adjusted.

E.“Industrial Insurance Expenses” means the Insurance Expenses allocated by Landlord to the Industrial Area of the Building, provided, however, Industrial Insurance Expenses shall expressly exclude any portion of the Insurance Expenses included in Office Insurance Expenses.

F. “Industrial Project Expenses” means the sum of Industrial Common Expenses, Industrial Insurance Expenses, and Industrial Tax Expenses.

G.“Industrial Tax Expenses” means the Taxes allocated by Landlord to the Industrial Area of the Building, provided, however, Industrial Tax Expenses shall expressly exclude any portion of the Taxes included in Office Tax Expenses.

H.“Industrial Rentable Area of the Building” means 892,800 agreed-upon square feet.

I.“Insurance Expenses” means the aggregate amount of the cost of fire, extended coverage, boiler, sprinkler, commercial general liability, property damage, rent, earthquake, terrorism and other insurance obtained by Landlord in connection with the Property, including insurance required pursuant to Paragraph 14.1, and the commercially reasonable deductible portion of any insured loss otherwise covered by such insurance.

J.“Office Common Expenses” means the aggregate amount of the total costs and expenses pursuant to GAAP, consistently applied, paid or incurred by Landlord in any way connected with or related to (i) the operation, repair and maintenance of the Property (exclusive of the Industrial Rentable Area of the Building), including, without limitation, electricity, gas, water, sewer and other utilities; trash removal; security (none currently furnished by Landlord); snow plowing, sanding, salting and shoveling snow; landscaping, mowing and weed removal; on-site manager and employees and related expenses; office expenses; maintenance, repair, and restoration of the Common Areas; electrical, plumbing, sprinkler and HVAC repair and maintenance; testing, maintenance and repair of alarm system, sprinkler system, and fire pump system; repair, resurfacing and restriping of all parking areas, loading and unloading areas, trash areas, roadways, driveways, and walkways; common signage; painting of the Building and Property; fence and gate repair and maintenance; repair and replacement of all lighting facilities; and any and all other repairs and maintenance, and (ii) the furnishing of or contracting for any service generally provided to the tenants of the Property by Landlord, including, without limitation, management fees (not to exceed five percent (5%) of the Rent from the Property),  and professional fees.  Notwithstanding the foregoing or anything to the contrary contained in this Lease, Office Project Expenses shall expressly exclude those items listed on Exhibit F and any cost and expense to the extent such cost and expense is included in Industrial Project Expenses.  If less than one hundred percent (100%) of the Office Rentable Area of the Building is occupied during any portion of any particular Computation Year (including the Base Year), then the variable portion of Office Project Expenses for such Computation Year (including the Base Year) shall be deemed to be equal to the total of the variable portion of Office Project Expenses that would have been incurred by Landlord if one hundred percent (100%) of the Office Rentable Area of the Building had occupied for the entirety of such Computation Year (including the Base Year), with all tenants paying full rent (as contrasted with free rent, half rent, or the like) (the “Office Gross‐Up Provision”).  If any significant service or expense category is not included or provided during the entire Base Year but is subsequently included or provided in any other Computation Year, the Base Year shall be equitably adjusted.

K.“Office Insurance Expenses” means the Insurance Expenses allocated by Landlord to the Office Area of the Building, provided, however, Office Insurance Expenses shall expressly exclude any portion of the Insurance Expenses included in Industrial Insurance Expenses.

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L. “Office Project Expenses” means the sum of Office Common Expenses, Office Insurance Expenses, and Office Tax Expenses.

M.“Office Tax Expenses” means the Taxes allocated by Landlord to the Office Area of the Building, provided, however, Office Tax Expenses shall expressly exclude any portion of the Taxes included in Industrial Tax Expenses.

N.“Office Rentable Area of the Building” means 504,942 agreed-upon square feet.

O. “Rent” or “rent” means the total of all sums due to Landlord from Tenant hereunder, including, without limitation, Base Rent, Additional Rent, Utilities (as defined in Paragraph 9) (if the same are not paid for directly by Tenant), as well as all damages, costs, expenses, and sums that Landlord may suffer or incur, or that may become due, by reason of any Default of Tenant or failure by Tenant to comply with the terms and conditions of this Lease.

P. “Rentable Area of the Premises” means 22,100 rentable square feet.

Q.“Rentable Area of the Warehouse Space” means the rentable square feet contained in any portion of Warehouse Space in the Building leased by Tenant.  In the event that Tenant expands into the Warehouse Space, the Rentable Area of the Warehouse Space shall be identified and stated in an amendment to this Lease.

R.“Taxes” means all taxes, assessments and charges levied upon or with respect to the Property or any personal property of Landlord used in the operation thereof, or Landlord’s interest in the Property or such personal property.  Taxes shall include, without limitation, all general real property taxes and general and special assessments, occupancy taxes, commercial rental taxes, charges, fees or assessments for transit, housing, police, fire or other governmental services or purported benefits to the Property, service payments in lieu of taxes, and any tax, fee or excise on the act of entering into any lease for space in the Property, or on the use or occupancy of the Property or any part thereof, or on the rent payable under any lease or in connection with the business of renting space in the Property, that are now or hereafter levied or assessed against Landlord by the United States of America, the state in which the Property is located, or any political subdivision, public corporation, district or other political or public entity, whether due to increased rate and/or valuation, additional improvements, change of ownership, or any other events or circumstances, and shall also include any other tax, fee or other excise, however described, that may be levied or assessed as a substitute for or as an addition to, as a whole or in part, any other Taxes, whether or not now customary or in the contemplation of the parties on the date of this Lease.  Taxes shall not include franchise, transfer, inheritance or capital stock taxes or income taxes measured by the net income of Landlord from all sources unless, due to a change in the method of taxation, any of such taxes is levied or assessed against Landlord as a substitute for or as an addition to, as a whole or in part, any other tax that would otherwise constitute a Tax.  Taxes shall also include reasonable legal fees, costs and disbursements incurred in connection with proceedings to contest, determine or reduce Taxes.  If any Taxes are specially assessed by reason of the occupancy or activities of one or more tenants of the Property and not the occupancy or activities of the tenants of the Property as a whole, such Taxes shall be allocated by Landlord to the tenant or tenants whose occupancy or activities brought about such assessment.

S.Tenant’s Industrial Share means the percentage computed by dividing the Rentable Area of the Warehouse Space by the Industrial Rentable Area of the Building.  In the event that either the Rentable Area of the Warehouse Space or the Industrial Rentable Area of the Building is changed, Tenant’s Industrial Share will be appropriately adjusted by Landlord.  For purposes of the Computation Year in which such change occurs, Tenant’s Industrial Share shall be determined on the basis of the number of days during such Computation Year at each such percentage.  In addition, for purposes of computing Tenant’s Industrial Share of Industrial Project Expenses for any calendar year, in no event shall "Controllable Expenses" for any calendar year increase by more than five percent (5%) over the Controllable Expenses from the immediately preceding calendar year.  "Controllable Expenses" means all Industrial Project Expenses excluding (i) Industrial Tax Expenses; (ii) Industrial Insurance Expenses; (iii) snow removal cost; and (iv) costs of utilities for the Common Areas. Initially, Tenant’s Industrial Share is 0%. Notwithstanding 

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the foregoing, for purposes of computing Tenant’s Industrial Share of Industrial Tax Expenses for any calendar year, in no event shall Industrial Tax Expenses for any calendar year increase by more than ten percent (10%), calculated on a cumulative and compounded basis, over the Industrial Tax Expenses from the immediately preceding calendar year.

T.Tenant’s Office Share means 4.38%, computed by dividing the Rentable Area of the Premises by the Office Rentable Area of the Building.  In the event that either the Rentable Area of the Premises or the Office Rentable Area of the Building is changed, Tenant’s Office Share will be appropriately adjusted by Landlord.  For purposes of the Computation Year in which such change occurs, Tenant’s Office Share shall be determined on the basis of the number of days during such Computation Year at each such percentage.  In addition, for purposes of computing Tenant’s Office Share of Office Project Expenses for any calendar year, in no event shall "Controllable Expenses" for any calendar year increase by more than five percent (5%) over the Controllable Expenses from the immediately preceding calendar year.  "Controllable Expenses" means all Office Project Expenses excluding (i) Office Tax Expenses; (ii) Office Insurance Expenses; (iii) snow removal cost; and (iv) costs of utilities for the Common Areas. Notwithstanding the foregoing, for purposes of computing Tenant’s Office Share of Office Tax Expenses for any calendar year, in no event shall Office Tax Expenses for any calendar year increase by more than ten percent (10%), calculated on a cumulative and compounded basis, over the Office Tax Expenses from the immediately preceding calendar year.

5.2.Payments.  In addition to Base Rent, beginning on the first day of the first month after the Base Year, Tenant shall pay to Landlord, monthly, in advance, one-twelfth (1/12) of the Additional Rent due for each Computation Year, in an amount estimated by Landlord and billed by Landlord to Tenant (the “Estimated Expenses”).  Landlord shall have the right to revise the Estimated Expenses from time to time and to adjust Tenant’s monthly payments accordingly.  If either the Commencement Date or the expiration of the Term shall occur on a date other than the first or last day of a Computation Year, respectively, the Additional Rent for such Computation Year shall be equal to the number of days this Lease was in effect during such Computation Year divided by 365.  With reasonable promptness after the end of each Computation Year (including the Base Year), Landlord shall furnish Tenant with a statement setting forth in reasonable detail Landlord’s calculation of the actual Additional Rent that should have been paid by Tenant for such Computation Year (the “Actual Expenses”).  If the Actual Expenses for such Computation Year exceed the Estimated Expenses paid by Tenant for such Computation Year, then Tenant shall, within thirty (30) days after the receipt of the Actual Expenses statement, pay to Landlord the difference between the Actual Expenses and the Estimated Expenses paid by Tenant.  If the Estimated Expenses paid by Tenant for such Computation Year exceed the Actual Expenses for such Computation Year, then such excess shall be credited against the next installments of Additional Rent due from Tenant to Landlord hereunder.  Neither Landlord’s failure to deliver, nor late delivery of, the Estimated Expenses or Actual Expenses shall constitute a default by Landlord hereunder or a waiver of Landlord’s right to collect any payment provided for herein.

5.3.Excessive Expenses.  In addition to any other sums payable hereunder, Tenant shall pay to Landlord any excessive or extraordinary operating or insurance costs as Landlord may reasonably determine to be incurred (A) due to Tenant’s excessive or extraordinary use of the Premises or other facilities of the Property, as compared to other similar tenants of the Property (including, without limitation, use beyond the normal business work week), and (B) due to Tenant’s breach or Default of its obligations under this Lease.  Landlord may reasonably estimate the amount of such use and costs, and bill Tenant periodically for the same.

5.4.Disputes.  If there is any dispute as to any Additional Rent due under this Paragraph 5 for any Computation Year, Tenant shall have the right, during the twenty-four (24)-month period after Tenant’s receipt of Landlord’s statement of Actual Expenses for such Computation Year (and during the thirty-six (36) month period after the end of the Base Year for the Base Year) (the “Audit Period”), at reasonable times and upon reasonable notice, to have a reputable operating expense audit firm, at Tenant’s sole cost, inspect Landlord’s accounting records at Landlord’s accounting office or conduct an audit, at Tenant’s sole cost.  Tenant’s failure to provide Landlord with notice of any dispute as to Actual Expenses and/or Additional Rent during the Audit Period shall constitute a waiver by Tenant to dispute or audit the Additional Rent, or any component thereof, for such Computation Year.  If Tenant still disputes such Actual Expenses and/or Additional Rent after such inspection, then, upon Tenant’s written request therefor, a certification as to the proper amount of Additional Rent that should have been paid by Tenant, and the 

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amount due to or payable by Tenant, shall be made by an independent accounting firm selected by Landlord and Tenant.  If Landlord and Tenant are unable to agree upon an accounting firm, Landlord and Tenant shall each select an accounting firm and the two (2) firms so selected shall select a third firm, which shall make the certification requested hereunder.  Tenant agrees to pay all costs and expenses incurred in connection with such certification, unless such certification reveals that Landlord has overcharged Tenant by more than $6,000 for any Computation Year (in which case Landlord shall pay all costs and expenses incurred in connection with such audit and certification).  Such certification shall be final and conclusive as to all parties.  Notwithstanding the foregoing, in no event shall Tenant be entitled to withhold payment of Rent (including Additional Rent) during the certification process, and Tenant shall remain obligated to pay all Rent (including Additional Rent) due as otherwise set forth in this Lease.  In the event Tenant shall prevail in the certification process, Landlord, at its election, shall either promptly refund any excess Additional Rent payments to Tenant or shall apply such excess as a credit against future Base Rent due from Tenant.

6.PARKING  

So long as Tenant complies with the terms, provisions and conditions of this Lease, Landlord shall maintain and operate (or cause to be maintained and operated) automobile parking facilities (the “Parking Facilities”) adjacent to or within a reasonable distance from the Building.  The Parking Facilities shall initially contain at least ten (10) surface spaces per one thousand (1,000) rentable square feet of the Premises in the parking area(s) located adjacent to the Premises free of charge during the Term or any extension thereof.  Landlord, at its cost, shall have the right to reasonably relocate the Parking Facilities to another location, in Landlord’s reasonable discretion, to facilitate development of the Property, provided, however, that at all times Tenant shall have the right, to the nonexclusive use of six (6) surface spaces per one thousand (1,000) rentable square feet of the Premises in the parking area(s) located adjacent to the Premises.  At Tenant’s option, Tenant shall have the right to preferred parking spaces at a ratio not to exceed one (1) surface space per one thousand (1,000) rentable square feet of the Premises. Costs associated with marking or reserved signage shall be at Tenant’s cost.  The location of shall be designated by Landlord, acting reasonably.  All automobiles, trucks, trailers and/or other vehicles parked in the Parking Facilities by Tenant or by any Tenant Representative (as defined in Paragraph 8.2) shall be in operable condition, and shall be licensed and insured as required under applicable law.  Except for damages or injuries, which arise from Landlord’s willful misconduct, Tenant assumes total responsibility and liability for all vehicles of Tenant or any Tenant Representative parked or stored in the Parking Facilities, and Landlord assumes no liability whatsoever for any damage to, loss of, or theft of any such vehicles or any personal property in such vehicles.  Except for damages or injuries, which arise from Landlord’s gross negligence or intentional misconduct, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS LEASE, TENANT ACKNOWLEDGES AND AGREES THAT TENANT AND ALL TENANT REPRESENTATIVES SHALL USE ANY PARKING FACILITIES AT THEIR SOLE RISK AND THAT LANDLORD SHALL HAVE NO RESPONSIBILITY TO PREVENT, AND SHALL NOT BE LIABLE TO TENANT, TO ANY TENANT REPRESENTATIVE OR TO ANY OTHER PERSON FOR, DAMAGES OR INJURIES TO PERSONS OR PROPERTY PARKED OR OTHERWISE LOCATED ON OR ABOUT THE PROPERTY.

7.PERMITTED USES 

Tenant shall use and occupy the Premises throughout the Term of this Lease for office purposes and uses customarily associated therewith, and for no other purpose.  In particular, no use shall be made or permitted to be made of the Premises, nor acts done which will increase the existing rate of insurance upon the Building or the Property, unless Tenant pays for such increase, or cause a cancellation of any insurance policy covering the Building or the Property, nor shall Tenant sell, or permit to be kept, used, or sold, in or about the Premises, any article which may be prohibited by the standard form of fire insurance policies.  Notwithstanding the foregoing, Landlord will not unreasonably withhold its consent to a proposed change in Tenant’s use of the Premises so long as such change in use: (i) will not, in Landlord’s sole opinion, impact the Property in a negative way, including, without limitation, any potential environmental concerns; (ii) will not, in Landlord’s sole opinion, cause any odors or excessive noise; (iii) will not affect zoning requirements; (iii) is substantially similar to the then permitted use; and (iv) is permitted by applicable legal requirements.  Landlord makes no representation or warranty, implied or otherwise, as to the quality or condition of the Premises, as to whether Tenant’s intended use complies with applicable laws, or as to the suitability of the Premises for Tenant’s intended use.  Tenant shall comply with all laws, ordinances, rules, regulations and codes of all municipal, county, state and federal authorities pertaining to Tenant’s use and 

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occupation of the Premises.  Tenant shall not commit, or suffer to be committed, any waste upon the Premises or any public or private nuisance, or other act or thing which disturbs the quiet enjoyment of any other tenant of the Property.  Tenant shall not permit the storage of any items that cause objectionable odors to escape or be emitted from the Premises.  In the event that Tenant properly expands into the Warehouse Space, then Tenant shall use and occupy the Warehouse Space throughout the Term of this Lease for warehouse purposes and uses customarily associated therewith, and for no other purpose, provided, however, that all other terms and conditions of this Paragraph 7, shall apply to the Warehouse Space.

8.ENVIRONMENTAL COMPLIANCE/HAZARDOUS MATERIALS 

8.1.Definitions.  “Hazardous Materials” means (A) any material, substance or waste that is or has the characteristic of being hazardous, toxic, ignitable, reactive, flammable, explosive, radioactive, mutagenic or corrosive, including, without limitation, petroleum or any petroleum derivative, solvents, heavy metals, acids, pesticides, paints, printing ink, PCBs, asbestos, materials commonly known to cause cancer or reproductive problems and those materials, substances and/or wastes, including wastes which are or later become regulated by any local governmental authority, the state in which the Property is located or the United States Government, including, without limitation, substances defined as “hazardous substances,” “hazardous materials,” “toxic substances” or “hazardous wastes” in the Comprehensive Environmental Response, Compensation and Liability Act, as amended (42 U.S.C. §§9601, et seq.), the Hazardous Materials Transportation Act, as amended (49 U.S.C. §§5101, et seq.), the Resource Conservation and Recovery Act, as amended (42 U.S.C. §§6901 et seq.), any environmental law of the state where the Property is located, or any other environmental law, regulation or ordinance now existing or hereinafter enacted; (B) any other substance or matter which results in liability to any person or entity from exposure to such substance or matter under any statutory or common law theory; and (C) any substance or matter which is in excess of relevant and appropriate levels set forth in any applicable federal, state or local law or regulation pertaining to any hazardous or toxic substance, material or waste, or for which any applicable federal, state or local agency orders or otherwise requires removal, remediation or treatment.  “Hazardous Materials Laws” means all present and future federal, state and local laws, ordinances and regulations, prudent industry practices, requirements of governmental entities and manufacturer’s instructions relating to industrial hygiene, environmental protection or the use, analysis, generation, manufacture, storage, presence, disposal or transportation of any Hazardous Materials, including, without limitation, the laws, regulations and ordinances referred to in the preceding sentence.

8.2.Use of Premises by Tenant.  Tenant hereby agrees that Tenant and Tenant’s officers, employees, representatives, agents, consultants, contractors, subcontractors, successors, assigns, subtenants, concessionaires, invitees, any other occupants of the Premises, and any others acting for or on behalf of Tenant (collectively, “Tenant Representatives”) shall not cause or permit any Hazardous Materials to be used, generated, manufactured, refined, produced, processed, stored or disposed of, on, under or about the Premises or the Property or transported to or from the Premises or the Property without the express prior written consent of Landlord (subject, however, to the last sentence of this Paragraph 8.2).  Tenant shall at its own expense procure, maintain in effect and comply with all conditions of any and all permits, licenses and other governmental and regulatory approvals required for the storage or use by Tenant or any Tenant Representative of Hazardous Materials on the Premises or the Property.  Notwithstanding the foregoing, Tenant shall be entitled to use and store in the Premises common cleaning solutions and office supplies used by Tenant in its ordinary operations, so long as the same are used in compliance with all Hazardous Materials Laws, stored in appropriate containers in compliance with all Hazardous Materials Laws, and disposed of in compliance with all Hazardous Materials Laws.

8.3.Remediation.  If at any time during the Term any contamination of the Premises or the Property by Hazardous Materials shall occur where such contamination is caused by the act or omission of Tenant or of any Tenant Representative (“Tenant’s Contamination”), then Tenant, at Tenant’s sole cost and expense, shall promptly and diligently remove such Hazardous Materials from the Premises, the Property or the groundwater underlying the Premises or the Property to the extent required to comply with applicable Hazardous Materials Laws in order to restore the Premises or the Property to the same or better condition which existed before the Tenant’s Contamination.  Tenant shall not take any required remedial action in response to any Tenant’s Contamination in or about the Premises or the Property, or enter into any settlement agreement, consent, decree or other compromise in respect to any claims relating to any Tenant’s Contamination, without first obtaining the prior written consent of Landlord, which may be subject to conditions imposed by Landlord in Landlord’s sole discretion; provided, 

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however, that Landlord’s prior written consent shall not be necessary to the extent that the presence of Hazardous Materials on, under or about the Premises or the Property (A) poses an immediate threat to the health, safety or welfare of any individual or (B) is of such a nature that an immediate remedial response is necessary and it is not possible to obtain Landlord’s consent before taking such action.  Landlord and Tenant shall jointly prepare a remediation plan in compliance with all Hazardous Materials Laws and the provisions of this Lease.  In addition to all other rights and remedies of Landlord hereunder, if Tenant does not promptly and diligently take all steps to prepare and obtain all necessary approvals of a remediation plan for any Tenant’s Contamination, and thereafter commence the required remediation of any Hazardous Materials released or discharged in connection with Tenant’s Contamination within thirty (30) days after all necessary approvals and consents have been obtained and thereafter continue to prosecute such remediation to completion in accordance with an approved remediation plan, then Landlord, at its sole discretion, shall have the right, but not the obligation, to cause such remediation to be accomplished, and Tenant shall reimburse Landlord within fifteen (15) days after Landlord’s demand for reimbursement of all amounts reasonably paid by Landlord (together with interest on such amounts at 15% per annum (or, if less, the maximum lawful rate) from the date paid by Landlord), when such demand is accompanied by reasonable proof of payment by Landlord of the amounts demanded.  Tenant shall promptly deliver to Landlord, legible copies of hazardous waste manifests reflecting the legal and proper disposal of all Hazardous Materials removed from the Premises or the Property as part of Tenant’s remediation of any Tenant’s Contamination.

8.4.Notice of Hazardous Materials Matters.  Tenant shall immediately notify Landlord in writing of: (A) any enforcement, cleanup, removal or other governmental or regulatory action instituted, contemplated or threatened concerning the Premises pursuant to any Hazardous Materials Laws; (B) any claim made or threatened by any person against Tenant or the Premises relating to damage contribution, cost recovery, compensation, loss or injury resulting from or claimed to result from any Hazardous Materials on or about the Premises; (C) any reports made to any environmental agency arising out of or in connection with any Hazardous Materials in or removed from the Premises, including any complaints, notices, warnings or asserted violations in connection therewith, all upon receipt by Tenant of actual knowledge of any of the foregoing matters; or (D) any spill, release, discharge or disposal of any Hazardous Materials in, on or under the Premises, the Property, or any portion thereof.  Tenant shall also supply to Landlord as promptly as possible, and in any event within five (5) days after Tenant first receives or sends the same, with copies of all claims, reports, complaints, notices, warnings or asserted violations relating in any way to the Premises or Tenant’s use thereof.

8.5.Indemnification by Tenant.  Provided Landlord delivers to Tenant relevant reports with reference to the Premises that Landlord has in its possession, and allows Tenant, the right to contact Landlord’s preferred vendors who have inspected the Property, Building and Premises (provided that any such communication with Landlord’s preferred vendors also includes a representative of Landlord in any such communications), and provided Tenant is allowed access to conduct its own Phase I prior to the execution of this Lease, Tenant shall indemnify, defend (by counsel reasonably acceptable to Landlord), protect, and hold Landlord, each of Landlord’s directors, managers, officers, shareholders, members, partners, employees, representatives, agents, and attorneys, any lender having a lien on or covering the Property or any part thereof, any entity or person named or required to be named as an additional insured in Paragraph 14.2, and the respective successors and assigns of all of the foregoing persons free and harmless from and against any and all claims, actions, causes of action (including, without limitation, remedial and enforcement actions of any kind, informal or formal administrative or judicial proceedings, and orders or judgments arising therefrom), liabilities, penalties, forfeitures, damages (including, without limitation, damages for the loss or restriction or use of rentable space or any amenity of the Premises or the Property, diminution in the value of the Premises or the Property, fines, injunctive relief, losses or expenses (including, without limitation, the costs of investigation and testing and reasonable consultants’ and attorneys’ fees and costs) or death of or injury to any person or damage to any property whatsoever, to the extent arising from or caused, in whole or in part, directly or indirectly, by (A) any Tenant’s Contamination, (B) Tenant’s or any Tenant’s Representative’s failure to comply with any Hazardous Materials Laws with respect to the Premises, or (C) offsite disposal or transportation of Hazardous Materials on, from, under or about the Premises or the Property by Tenant or any Tenant’s Representative.  Tenant’s obligations hereunder shall include without limitation, and whether foreseeable or unforeseeable, all costs of any required or necessary repair, cleanup or detoxification or decontamination of the Premises, and the preparation and implementation of any closure, remedial action or other required plans in connection therewith.  For purposes of the indemnity provisions hereof, any acts or omissions of Tenant or by any Tenant Representative (whether or not they are negligent, intentional, willful or unlawful) shall be strictly attributable to Tenant.

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8.6.Indemnification by Landlord.  Landlord shall indemnify, defend (by counsel reasonably acceptable to Tenant), protect, and hold Tenant, each of Tenant’s directors, managers, officers, shareholders, members, partners, employees, representatives, agents, and attorneys, and the respective successors and assigns of all of the foregoing persons free and harmless from and against any and all claims, actions, causes of action (including, without limitation, remedial and enforcement actions of any kind, informal or formal administrative or judicial proceedings, and orders or judgments arising therefrom), liabilities, penalties, forfeitures, damages, fines, injunctive relief, losses or expenses (including, without limitation, the costs of investigation and testing and reasonable consultants’ and attorneys’ fees and costs) or death of or injury to any person or damage to any property whatsoever, to the extent arising from or caused, in whole or in part, directly or indirectly, by (i) any  prior contamination, pre-existing condition, or contamination caused by Landlord in violation of a Hazardous Material Law and (ii) any contamination existing as of the Occupancy Date in violation of a Hazardous Material Law.  Landlord’s obligations hereunder shall include without limitation, and whether foreseeable or unforeseeable, all costs of any required or necessary repair, cleanup or detoxification or decontamination of the Premises, and the preparation and implementation of any closure, remedial action or other required plans in connection therewith.  Landlord’s obligations under this Paragraph 8.6 shall be specifically limited to affirmative acts of Landlord, and shall not include the acts or omissions of any other tenants of the Property or other persons.

8.7.Compliance with Environmental Laws.  Tenant shall at all times and in all respects comply with (and shall cause all Tenant Representatives to comply with) all Hazardous Materials Laws in connection with their use and occupancy of the Premises and the Property.  All reporting obligations imposed by Hazardous Materials Laws and arising from Tenant’s (or any Tenant Representative’s) use and occupancy of the Premises and the Property are strictly the responsibility of Tenant.

8.8.Exclusivity.  The allocations of responsibility between, obligations and liabilities undertaken by, and indemnifications given by Landlord and Tenant under this Paragraph 8, shall be the exclusive provisions under this Lease applicable to the subject matter treated in this Paragraph 8, and any other conflicting or inconsistent provisions contained in this Lease shall not apply with respect to such subject matter.  Landlord and Tenant have been informed that certain judicial decisions have held that, notwithstanding the specific language of a lease, courts may impose the responsibility for complying with legal requirements and for performing improvements, maintenance and repairs on a landlord or tenant based on the court’s assessment of the parties’ intent in light of certain equitable factors.  Landlord and Tenant have each been advised by their respective legal counsel about the provisions of this Lease allocating responsibility for compliance with laws and for performing improvements, maintenance and repairs between Landlord and Tenant.  Landlord and Tenant expressly agree that the allocation of responsibility for compliance with laws and for performing improvements, maintenance and repairs set forth in this Lease represents Landlord’s and Tenant’s intent with respect to this issue.

8.9.Survival and Duration of Obligations.  All covenants, representations, warranties, obligations and indemnities made or given under this Paragraph 8 shall survive the expiration or earlier termination of this Lease.

9.UTILITIES 

Tenant shall pay all service charges and utility deposits and fees for water, electricity, sewage, janitorial, gas, telephone, pest control and any other utility services furnished to the Premises (“Utilities”) during the entire Term of this Lease.  Tenant shall pay for all Utilities in addition to Rent.  Except for damages or injuries caused by Landlord’s gross negligence or willful misconduct, Landlord shall not be liable for any reason for any loss or damage resulting from an interruption of any of the Utility services.  Landlord may elect to separately meter any of the Utilities at Landlord’s expense.  If any Utilities are not separately metered or billed to Tenant for the Premises but rather are billed to and paid by Landlord, Tenant shall pay to Landlord, as additional Rent, Tenant’s share of the cost of such services, as reasonably determined by Landlord.  If any Utilities are not separately metered, Landlord shall have the right to determine Tenant’s consumption by submetering, survey or other methods designed to measure consumption with reasonable accuracy.

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10.REPAIRS AND SERVICES BY LANDLORD 

A.Landlord shall maintain, repair, and replace as needed (i) the exterior walls and other structural components of the Building, including, without limitation, the foundation, slab, roof, roof membrane, roof systems and components, exterior walls, load-bearing interior walls, gutters, downspouts, windows and frames (including glass and all exterior doors), (ii) all Building systems, including, without limitation, the lighting, life safety, HVAC, electrical and plumbing systems leading to, but not exclusively serving, the Premises, (iii) all utilities and utility installations leading to, but not exclusively serving, the Premises, (iv) the Common Areas both inside and outside the Building (including, without limitation, the Parking Facilities), and (v) the grounds surrounding the Building (including snow plowing, sanding, salting and shoveling snow; paving; and mowing of grass, care of shrubs and general landscaping) in good order and repair; provided that any repairs, maintenance or replacements rendered necessary by the negligence or intentional acts of Tenant or of any Tenant Representative shall be repaired by Tenant at Tenant’s sole cost and expense.  The costs of all of the foregoing items shall be included in the Office Common Expenses and/or the Industrial Common Expenses unless such item is expressly excluded on Exhibit F.  Tenant shall promptly report in writing to Landlord any condition known to Tenant to be defective which Landlord is required to repair, and failure to so report such conditions shall make Tenant responsible to Landlord for any liability incurred by Landlord by reason of such conditions.  Landlord shall be required to commence such repairs within a reasonable period of time after receipt of Tenant’s notice. 

B.Landlord shall furnish HVAC to the Premises, Monday through Friday, from 7:00 a.m. to 6:00 p.m. and on Saturday from 9:00 am to 1:00 p.m., except for New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and two other holidays reasonably designated by Landlord ("Business Hours").  The costs of providing HVAC to the Premises during Business Hours shall be included in Office Common Expenses.  Tenant, at its sole cost, shall have the right to utilize HVAC outside of Business Hours, on a direct dial control "DDC" demand basis. Within ten (10) days after receipt of invoice from Landlord, Tenant shall reimburse Landlord for Landlord’s actual cost of providing HVAC to Tenant outside of Business Hours, provided, however, in no event shall Tenant pay more than $20.00 per hour for the cost of providing HVAC outside of Business Hours.  Notwithstanding anything to the contrary contained in this Lease, this Paragraph 10.B shall only apply to office space leased by Tenant and shall not apply to any warehouse space leased by Tenant.

 

11.REPAIRS BY TENANT 

Except as otherwise specifically provided in this Lease, and except for latent defects, which cannot be discovered by ordinary reasonable visual inspection, Tenant accepts the Premises in its present “As-Is” condition and specifically acknowledges that the Premises are suited for the uses intended by Tenant.  Subject to the provisions of Paragraph 13, Tenant shall make any other desired or required improvements to the Premises.  Except for the specific items that are Landlord’s responsibility pursuant to Paragraph 10, Tenant shall at its own cost and expense keep and maintain the Premises in good order and repair, promptly making all necessary repairs and replacements, including, without limitation, all fixtures within the Premises, ceilings, floors, non‐load-bearing interior walls, finish work, windows, glass and doors within the Premises, lighting fixtures, bulbs and ballasts within the Premises, utility connections and facilities within the Premises, plumbing and electrical systems within the Premises, termite and pest extermination, and damage to Common Areas caused by Tenant or by any Tenant Representative.  Tenant, in keeping the Premises in good order, condition and repair, shall exercise and perform good maintenance practices.  Tenant’s obligations shall include restorations, replacements or renewals when necessary to keep the Premises and all improvements thereon or a part thereof in good order, condition and state of repair.  Tenant shall be permitted to implement its own reasonable security measures in the Premises, subject to prior approval by Landlord (which approval shall not be unreasonably withheld, conditioned or delayed).  Any security implemented by Tenant shall not interfere with any security measures that might be implemented on the Property by Landlord.  Notwithstanding anything to the contrary herein, Tenant acknowledges and agrees that it shall be solely responsible for providing adequate security for (A) the Premises, (B) any cars or other vehicles on the Property or in the Parking Facilities, and (C) Tenant’s use of the Property and Premises.  Landlord shall have no responsibility to prevent, and shall not be liable to Tenant, to any Tenant Representative, or to any of their respective agents, employees, contractors, visitors or invitees, for losses due to theft, burglary or other criminal activity, or for damages or injuries to persons or property resulting from persons gaining access to the Premises or any part of the Property, and Tenant hereby releases Landlord and its agents and employees from all liabilities for such losses, 

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damages or injury, regardless of the cause thereof, unless such losses, damage, or injury results from Landlord’s gross negligence or intentional misconduct.  Tenant shall be responsible for complying with all laws applicable to the Property as a result of Tenant’s specific use of the Premises.  Tenant shall be responsible, at its sole cost and expense, for providing all janitorial services to the Premises.

12.TENANT’S TAXES AND ASSESSMENTS 

Tenant shall pay promptly, when due, all personal property taxes or other taxes and assessments levied and assessed by any governmental authority upon the removable property of Tenant in, upon or about the Premises.

13.ALTERATION OF PREMISES 

A.After the Commencement Date, Tenant shall not repair or change the Premises at a cost in excess of $15,000.00 (“Tenant Repairs”) without the prior written consent of Landlord, which consent shall not be unreasonably withheld, conditioned or delayed, provided, however, that Tenant will make no structural changes or alterations to the Premises or changes to any Building systems without Landlord’s consent, which may be withheld in Landlord’s sole discretion.  Landlord has pre-approved the Initial Tenant Improvements (as defined on Exhibit D-3) and none of the Initial Tenant Improvements will be considered an alteration or be subject to removal at the end of the Term.  All alterations, improvements or changes shall remain a part of and be surrendered with the Premises, (A) unless Landlord directs their removal under Paragraph 23, or (B) unless Landlord and Tenant agree otherwise prior to installation of such alterations, improvements or changes.  Tenant shall procure and keep in force, at Tenant’s sole cost and expense, any permits, licenses, and other governmental and regulatory approvals required for any such alterations or improvements.  All alterations and improvements shall be performed by licensed contractors, who shall satisfy the insurance requirements in Paragraph 14.4. From the Occupancy Date through and including the date immediately preceding the Commencement Date, Landlord, at its sole cost, shall supply temporary power, a materials staging area, restroom access, freight elevator access, and an area for a dumpster in connection with the Initial Tenant Improvements. Tenant shall perform the Initial Tenant Improvements, at Tenant’s sole cost, except as otherwise set forth herein.

B.Landlord shall provide Tenant with a reimbursement allowance for certain agreed-upon costs incurred by Tenant to construct improvements and move into the Premises.  Such allowance reimbursement shall occur in four phases. Landlord shall provide an allowance (the “Phase 1 Allowance”) in the aggregate amount not to exceed $120,000.00 plus reimbursement of the cost for floor coverings and paint for the entire Premises pursuant to the specifications in Exhibit D-2 for Approved Costs (as hereinafter defined), provided, however, in no event shall FF&E Costs (as hereinafter defined) exceed twenty percent (20%) of the Phase 1 Allowance. “Approved Costs” shall mean the costs and expenses directly and reasonably incurred by Tenant in performing the Initial Tenant Improvements and relocating into the Premises, including, but not limited to material, labor, architect and engineer fees, project management fees, permitting, phone and data cabling, cabling, signage and the installation of furniture fixtures and equipment (“FF&E Costs”).   The Phase 1 Allowance shall be made by Landlord to Tenant in accordance with the following: (i) Landlord shall reimburse Tenant for paid invoices delivered to Landlord evidencing Approved Costs expended by Tenant prior to and/or after Lease execution; (ii) Tenant shall satisfy any requirements reasonably requested by Landlord for such allowance, including, without limitation, partial lien waivers; and (iii) such payment shall be made by Landlord to Tenant within thirty (30) days after the later of (x) the date that Tenant has completed all requirements set forth in subsections (i) and (ii) above and (y) Landlord’s receipt of Rent due for the first month of the first Lease Year.  Any portion of the Phase 1 Allowance in excess of $66,000.00 shall be amortized over the Initial Term at an interest rate equal to eight percent (8%) per annum commencing upon the date that Landlord pays such portion of the Phase 1 Allowance to Tenant and such amortized amount shall be paid by Tenant to Landlord on a monthly basis during the Initial Term, in the same manner of payment provided in this Lease for Rent.  This Paragraph 13.B shall only apply to the Initial Tenant Improvements and shall not apply to any work related to any Office Increment or Warehouse Space.  Notwithstanding anything herein to the contrary, Landlord shall not be required to provide the Phase 1 Allowance in the event that Tenant is in Default of this Lease. 

C.Landlord shall provide an allowance (the “Phase 2 Allowance”) in the aggregate amount not to exceed $120,000.00 for Approved Costs, provided, however, in no event shall FF&E Costs exceed twenty percent (20%) of the Phase 2 Allowance.  The Phase 2 Allowance shall be made by Landlord to Tenant in accordance with 

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the following: (i) Landlord shall reimburse Tenant for paid invoices delivered to Landlord evidencing Approved Costs expended by Tenant prior to and/or after Lease execution; (ii) Tenant shall satisfy any requirements reasonably requested by Landlord for such allowance, including, without limitation, partial lien waivers; and (iii) such payment shall be made by Landlord to Tenant within thirty (30) days after the later of (x) the date that Tenant has completed all requirements set forth in subsections (i) and (ii) above and (y) Landlord’s receipt of Rent due for the seventh (7th) month after the Commencement Date.  Any portion of the Phase 2 Allowance in excess of $66,000.00 shall be amortized over the Initial Term at an interest rate equal to eight percent (8%) per annum commencing upon the date that Landlord pays such portion of the Phase 2 Allowance to Tenant and such amortized amount shall be paid by Tenant to Landlord on a monthly basis during the Initial Term, in the same manner of payment provided in this Lease for Rent.  This Paragraph 13.C shall only apply to the Initial Tenant Improvements (excluding any Initial Tenant Improvements for which the Phase 1 Allowance was paid) and shall not apply to any work related to any Office Increment or Warehouse Space. Notwithstanding anything herein to the contrary, Landlord shall not be required to provide the Phase 2 Allowance in the event that Tenant is in Default of this Lease.

D.Landlord shall provide an allowance (the “Phase 3 Allowance”) in the aggregate amount not to exceed $120,000.00 for Approved Costs, provided, however, in no event shall FF&E Costs exceed twenty percent (20%) of the Phase 3 Allowance.  The Phase 3 Allowance shall be made by Landlord to Tenant in accordance with the following: (i) Landlord shall reimburse Tenant for paid invoices delivered to Landlord evidencing Approved Costs expended by Tenant prior to and/or after Lease execution; (ii) Tenant shall satisfy any requirements reasonably requested by Landlord for such allowance, including, without limitation, partial lien waivers; and (iii) such payment shall be made by Landlord to Tenant within thirty (30) days after the later of (x) the date that Tenant has completed all requirements set forth in subsections (i) and (ii) above and (y) Landlord’s receipt of Rent due for the thirteenth (13th) month following the Commencement Date.  Any portion of the Phase 3 Allowance in excess of $66,000.00 shall be amortized over the Initial Term at an interest rate equal to eight percent (8%) per annum commencing upon the date that Landlord pays such portion of the Phase 3 Allowance to Tenant and such amortized amount shall be paid by Tenant to Landlord on a monthly basis during the Initial Term, in the same manner of payment provided in this Lease for Rent.  This Paragraph 13.D shall only apply to the Initial Tenant Improvements (excluding any Initial Tenant Improvements for which the Phase 1 Allowance and Phase 2 Allowance were paid by Landlord) and shall not apply to any work related to any Office Increment or Warehouse Space.  Notwithstanding anything herein to the contrary, Landlord shall not be required to provide the Phase 3 Allowance in the event that Tenant is in Default of this Lease.

E.Landlord shall provide an allowance (the “Phase 4 Allowance”) in the aggregate amount not to exceed $82,000.00 for Approved Costs, provided, however, in no event shall FF&E Costs exceed twenty percent (20%) of the Phase 4 Allowance.  The Phase 4 Allowance shall be made by Landlord to Tenant in accordance with the following: (i) Landlord shall reimburse Tenant for paid invoices delivered to Landlord evidencing Approved Costs expended by Tenant prior to and/or after Lease execution; (ii) Tenant shall satisfy any requirements reasonably requested by Landlord for such allowance, including, without limitation, final lien waivers; and (iii) such payment shall be made by Landlord to Tenant within thirty (30) days after the later of (x) the date that Tenant has completed all requirements set forth in subsections (i) and (ii) above and (y) Landlord’s receipt of Rent due for the nineteenth (19th) month following the Commencement Date.  Any portion of the Phase 4 Allowance in excess of $45,100.00 shall be amortized over the Initial Term at an interest rate equal to eight percent (8%) per annum commencing upon the date that Landlord pays such portion of the Phase 4 Allowance to Tenant and such amortized amount shall be paid by Tenant to Landlord on a monthly basis during the Initial Term, in the same manner of payment provided in this Lease for Rent.  This Paragraph 13.E shall only apply to the Initial Tenant Improvements (excluding any Initial Tenant Improvements for which the Phase 1 Allowance, Phase 2 Allowance and Phase 3 Allowance were paid by Landlord) and shall not apply to any work related to any Office Increment or Warehouse Space.  Notwithstanding anything herein to the contrary, Landlord shall not be required to provide the Phase 4 Allowance in the event that Tenant is in Default of this Lease.

F.In the event that Landlord fails to provide any of the Phase 1 Allowance, Phase 2 Allowance, Phase 3 Allowance or Phase 4 Allowance to Tenant within thirty (30) days after the Phase 1 Allowance, Phase 2 Allowance, Phase 3 Allowance or Phase 4 Allowance becomes due (each being an “Allowance Balance”), Tenant may offset any Allowance Balance against Base Rent, in an amount not to exceed one-half (1/2) of Base Rent due for any calendar month, until the Allowance Balance is paid in full.

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G.In the event that a properly delivered Office Expansion Notice stipulates that Tenant is exercising its right to an allowance with respect to an Office Increment, Landlord shall provide an allowance (an “Office Increment Allowance”) in the aggregate amount not to exceed $20.00 per rentable square foot of such Office Increment for costs and expenses directly and reasonably incurred by Tenant in performing work that is approved by Landlord to such Office Increment (“Office Increment Work”). The payment of any Office Increment Allowance to Tenant for Office Increment Work shall be made by Landlord within thirty (30) days after the last to occur of the following: (i) Landlord’s written approval, which shall not be unreasonably conditioned or delayed, of the plans and specifications for the Office Increment Work and all contractors and subcontractors to be used in performing Office Increment Work prior to commencement of Office Increment Work; (ii) Landlord’s receipt of the policies of insurance, or certificates thereof, required by this Lease; (iii) completion of the Office Increment Work to Landlord’s satisfaction; (iv) Landlord’s receipt of paid invoices for Tenant’s expenses that qualify for the Office Increment Allowance; and (v) Landlord’s receipt of final lien waivers from all contractors and all subcontractors involved in the performance of the Office Increment Work.  The Office Increment Allowance shall be amortized over the remaining portion of the Initial Term at an interest rate equal to eight percent (8%) per annum commencing upon the date that Landlord pays the Office Increment Allowance to Tenant and such amortized amount shall be paid by Tenant to Landlord on a monthly basis during the remainder of the Initial Term, in the same manner of payment provided in this Lease for Rent.   

14.INSURANCE 

14.1.Landlord’s Insurance.  Landlord shall maintain in full force and effect throughout the entire term of this Lease general comprehensive liability insurance for the Building and Common Areas and all risk property insurance, including vandalism and special form or such other or broader coverage as may from time to time be customary, on the Building, the Common Areas and the Land in such amounts determined by Landlord or Landlord’s lender.  Copies of all such insurance policies, or certificates thereof endorsed to show payment of the premium, shall be available for inspection by Tenant, and such policies and certificates shall show Landlord and the beneficiary of any mortgage or deed of trust on the Premises to be additional insureds as their interests may exist (or a mortgagee loss payable endorsement).  Such insurance may be provided by a blanket insurance policy covering the Premises, so long as the coverage on the Premises is at all times at least as great as required by this Paragraph 14.1.  The costs of the insurance obtained by Landlord under this Paragraph 14.1 shall be included in the Insurance Expenses; except for any insurance premiums which become due solely by reason of the use of any tenant of the Property and such exclusions shall solely be for any increased insurance cost caused by such tenant’s use.

14.2.Tenant’s Insurance.  Tenant agrees to take out and keep in force during the term hereof, without expense to Landlord, with an insurance company with a general policyholder’s rating of at least A-VII (as rated in the most current Best’s Insurance Reports), or another insurance company acceptable to Landlord, the policies of insurance as set forth below.  Tenant shall be permitted to obtain the insurance required under this Paragraph 14.2 by providing a blanket policy of insurance only if such blanket policies expressly provide coverage to the Premises and Landlord as required by this Lease without regard to claims made under such policies with respect to other persons or properties, and in such form and content reasonably acceptable to Landlord.  All such insurance policies shall be on an occurrence basis and not a claims-made basis, contain a standard separation-of-insureds provision, and shall name Landlord, its property manager IRG Realty Advisors, LLC (or such other property manager designated by Landlord), any on-site manager, and their respective agents, employees, and representatives as additional insureds on a primary and non‐contributory basis.

A.Causes of Loss – Special Form property insurance, in an amount of at least one hundred percent (100%) of replacement cost covering all tenant improvements, betterments and alterations permitted under this Lease, floor and wall coverings, and Tenant’s furniture, business and personal trade fixtures, equipment, systems and other personal property from time to time situated in the Premises.  Such property insurance shall include a replacement cost endorsement, providing protection against any peril included within the classification fire and extended coverage, sprinkler damage, vandalism, malicious mischief, and such other additional perils as covered in a “causes of loss-special form” standard insurance policy.  The proceeds of such insurance shall be used for the repair and replacement of the property so insured, except that if not so applied or if this Lease is terminated following a casualty, the proceeds applicable to the leasehold improvements shall be paid to Landlord and the proceeds applicable to Tenant’s personal property shall be paid to Tenant.

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B.Commercial general liability insurance, in the name of Tenant, insuring against any liability from Tenant’s use and occupancy of the Premises and the business operated by Tenant.  All such policies shall be written to apply to all bodily injury or death, property damage and personal injury losses, and shall include blanket contractual liability (including Tenant’s indemnity obligations under this Lease), broad form property damage liability, premise-operations and products-completed operations, shall contain an exception to any pollution exclusion which insures damage or injury arising out of heat, smoke or fumes from hostile fire, shall include a contractual liability endorsement, and shall provide primary coverage to Landlord (and any insurance policy issued to Landlord providing duplicate or similar coverage shall be deemed to be excess over Tenant’s policies), in such amounts as may from time to time be customary with respect to similar properties in the general geographical area of the Property, but in any event at least $3,000,000 per occurrence (or such other amounts as may be reasonably required by Landlord).  The amounts of such insurance required hereunder shall be adjusted from time to time as requested by Landlord based upon Landlord’s determination as to the amounts of such insurance generally required at such time for comparable premises and buildings in the general geographical area of the Property.  In addition, such policy of insurance shall include coverage for any potential liability arising out of or because of any construction, repair work, maintenance, restoration, replacement, alteration, or other work done on or about the Premises by or under the control or direction of Tenant or any Tenant Representative.

C.Workers compensation insurance as required by applicable state law and employer liability insurance with limits of at least $1,000,000 (or such other amounts as may be reasonably required by Landlord).

D.Business automobile liability insurance covering owned, hired and non‐owned vehicles with limits of at least $1,000,000 combined single limit (bodily injury and property damage) per occurrence.

14.3.Certificates of Insurance.  All policies of insurance set forth in Paragraph 14.2 shall provide that copies of the policies or certificates thereof, showing the applicable premiums as paid, shall be delivered to Landlord and to IRG Realty Advisors, LLC, 4020 Kinross Lakes Parkway, Suite 200, Richfield, Ohio 44286 (or such other property manager designated by Landlord) prior to the Occupancy Date and thereafter at least fifteen (15) days prior to each renewal date.  All such policies shall provide that they shall not be canceled nor coverage reduced by the insurer without first giving at least thirty (30) days’ prior written notice to Landlord.  If Tenant fails to procure and keep in force such insurance, Landlord may procure it, and the cost thereof (together with interest on such amounts at 15% per annum (or, if less, the maximum lawful rate) from the date paid by Landlord) shall be payable immediately by Tenant to Landlord.

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14.4.Contractors’ Insurance.  If Tenant permits or causes any construction, repair work, maintenance, restoration, replacement, alteration, or other work to be done on or about the Premises by any independent contractor or other person, then Tenant shall cause such independent contractor or other person to take out and keep in force, throughout the period during which such independent contractor or other person performs any work on the Premises and for a period of two years after completion of such work, without expense to Landlord, the policies of insurance as set forth below.  All such policies shall be provided by an insurance company with general policyholder’s rating of at least A-VII (as rated in the most current Best’s Insurance Reports), or another insurance company acceptable to Landlord.  All such insurance policies shall be on an occurrence basis, and shall name Landlord, its property manager IRG Realty Advisors, LLC (or such other property manager designated by Landlord), any on-site manager, Tenant, and their respective agents and employees as additional insureds on a primary, non‐contributory basis.  All policies of insurance set forth in this Paragraph 14.4 shall provide that copies of the policies or certificates thereof, showing the applicable premiums as paid, shall be delivered to Landlord and to IRG Realty Advisors, LLC, 4020 Kinross Lakes Parkway, Suite 200, Richfield, Ohio  44286 (or such other property manager designated by Landlord), prior to the date on which such independent contractor or other person commences work on the Premises and thereafter at least fifteen (15) days prior to each renewal date.  All such policies shall provide that they shall not be canceled nor coverage reduced by the insurer without first giving at least thirty (30) days’ prior written notice to Landlord.  If Tenant fails to cause such any independent contractors or other person performing work on the Premises to procure and keep in force such insurance, Landlord may procure it, and the cost thereof (together with interest on such amounts at 15% per annum (or, if less, the maximum lawful rate) from the date paid by Landlord) shall be payable immediately by Tenant to Landlord.

A.Commercial general liability insurance, in the name of such independent contractor or other person, insuring against any liability from the work on the Premises performed by such independent contractor or other person.  All such policies shall be written to apply to all bodily injury or death, property damage and personal injury losses, and shall include blanket contractual liability (including applicable indemnity obligations), broad form property damage liability, premise-operations and products-completed operations, shall contain an exception to any pollution exclusion which insures damage or injury arising out of heat, smoke or fumes from hostile fire, shall include a contractual liability endorsement, and shall provide primary coverage to Landlord (and any insurance policy issued to Landlord providing duplicate or similar coverage shall be deemed to be excess over such insurance policies), in such amounts as may from time to time be customary with respect to similar properties in the general geographical area of the Property, but in any event at least $3,000,000 per occurrence (or such other amounts as may be reasonably required by Landlord).  The amounts of such insurance required hereunder may be adjusted from time to time as requested by Landlord based upon Landlord’s determination as to the appropriate amounts of insurance given the work to be performed.  In addition, such policy of insurance shall include coverage for any potential liability arising out of or because of any work done on or about the Premises by or under the control or direction of such independent contractor or other person (for example, work performed by any subcontractor).

B.Workers compensation insurance as required by applicable state law and employer liability insurance with limits of at least $1,000,000 (or such other amounts as may be reasonably required by Landlord).

C.Business automobile liability insurance covering owned, hired and non‐owned vehicles with limits of at least $1,000,000 combined single limit (bodily injury and property damage) per occurrence.

15.WAIVER, EXCULPATION AND INDEMNITY 

15.1.Definitions.  For purposes of this Paragraph 15, (A) ”Tenant Parties” means, singularly and collectively, Tenant and Tenant’s officers, directors, managers, shareholders, partners, members, trustees, agents, employees, independent contractors, consultants, licensees, concessionaires, customers, guests, invitees or visitors as well as all persons and entities claiming through any of the foregoing persons or entities, and (B) ”Landlord Parties” shall mean singularly and collectively, Landlord and Landlord’s, mortgagees, officers, directors, shareholders, partners, members, trustees, agents, employees, independent contractors, and consultants, as well as to 

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all persons and entities claiming through any of the foregoing persons or entities, but expressly excluding any other tenant or occupant of the Property.

15.2.Exculpation.  Tenant, on behalf of itself and of all Tenant Parties, and as a material part of the consideration to be rendered to Landlord under this Lease, hereby waives, to the fullest extent permitted by law, all claims against Landlord for loss, theft or damage to goods, wares, merchandise or other property (whether tangible or intangible) in and about the Premises, for loss or damage to Tenant’s business or other economic loss (whether direct, indirect, or consequential), and for the injury or death to any persons in, on or about the Premises, except for damage or loss directly caused by Landlord’s gross negligence  or willful misconduct.

15.3.Landlord’s Indemnity.  Landlord shall indemnify, defend (by an attorney of Landlord’s choice, reasonably acceptable to Tenant), reimburse, protect and hold harmless Tenant and all Tenant Parties from and against all third party claims, liability and/or damages arising from or related to the acts or omissions of Landlord or Landlord Parties, relating to their use, possession, or occupancy of the Property or Landlord’s obligations under this Lease, or to any work done, permitted or contracted for by any of them on or about the Premises, except to the extent that such claims, liability and/or damages are caused by Tenant’s gross negligence or willful misconduct. It is specifically understood and agreed that Landlord shall not be liable or responsible for the acts or omissions of any of the other tenants of the Property or of any agents, independent contractors, consultants, licensees, concessionaires, customers, guests, invitees or visitors of persons other than Landlord.

15.4.Tenant’s Indemnity.  Except to the extent that such claims, liabilities and/or damages are caused by Landlord’s gross negligence, or willful misconduct, Tenant shall indemnify, defend (by an attorney of Tenant’s choice, reasonably acceptable to Landlord), reimburse, protect and hold harmless Landlord and all Landlord Parties from and against all third party claims, liability and/or damages arising from or related to the negligence, acts or omissions of Tenant or any Tenant Parties relating to their use, possession, or occupancy of the Property or Tenant’s obligations under this Lease, or to any work done, permitted or contracted for by any of them on or about the Premises.  It is specifically understood and agreed that Tenant shall not be liable or responsible for the acts or omissions of any of the other tenants of the Property or of any persons other than Tenant and Tenant Parties.  Tenant shall cause any independent contractor or other person who performs any construction, repair work, maintenance, restoration, replacement, alteration, or other work on or about the Premises by or under the control or direction of Tenant to execute and deliver to IRG Realty Advisors, LLC, 4020 Kinross Lakes Parkway, Suite 200, Richfield, Ohio  44286 (or such other property manager designated by Landlord) an agreement whereby such independent contractor or other person agrees to indemnify, defend (by an attorney of Landlord’s choice, reasonably acceptable to such independent contractor or other person), reimburse, protect and hold harmless Landlord, all Landlord Parties, and Tenant from and against the matters described in this Paragraph 15.4.

15.5.Waiver of Subrogation.  To the extent of any and all insurance maintained, or required to be maintained, by either Landlord or Tenant in any way connected with the Premises, Landlord and Tenant hereby waive on behalf of their respective insurance carriers any right of subrogation that may exist or arise as against the other party to this Lease.  Landlord and Tenant shall cause the insurance companies issuing their insurance policies with respect to the Premises to waive any subrogation rights that such companies may have against Tenant and Landlord, respectively, which waivers shall be specifically stated in the respective policies.

15.6.Survival and Duration of Obligations.  All representations, warranties, obligations and indemnities made or given under this Paragraph 15 shall survive the expiration or earlier termination of this Lease.

16.CONSTRUCTION LIENS 

16.1.Prohibition on Construction Liens.  Tenant shall not suffer or permit any construction liens, mechanics’ liens or materialmen’s liens (“Tenant Liens”) to be filed against Landlord’s interest in the Property nor against Tenant’s leasehold interest in the Premises.  Landlord shall have the right at all reasonable times to post and keep posted on the Premises any notices which Landlord deems necessary for protection from Tenant Liens, or to take such other action as applicable law may require to protect from Tenant Liens.  In connection therewith, Tenant shall cooperate with Landlord and shall sign any notice or other documents reasonably required by Landlord to comply with such applicable law.  Tenant shall have the right to contest any Tenant Lien by proper proceedings; provided that (A) Tenant shall prosecute such contest diligently and in good faith, (B) such contest shall not expose Landlord to any civil or criminal penalty or liability in connection therewith, and (C) within five (5) days after 

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Landlord’s demand, Tenant shall furnish to Landlord a surety bond (or other adequate security satisfactory to Landlord) (a “Lien Bond”) in an amount equal to one hundred fifty percent (150%) of the amount of such claim or such higher amount as may be reasonably required both (i) to indemnify Landlord against liability and (ii) to hold the Property free from adverse effect in the event that such contest is not successful.  The Lien Bond may be retained by Landlord until such Tenant Lien has been removed of record or until judgment has been rendered on such claim and such judgment has become final, at which time Landlord shall have the right to apply such Lien Bond in discharge of the judgment on such Tenant Lien and to any actual costs, including reasonable attorneys’ fees, incurred by Landlord, and shall remit the balance thereof to Tenant.  If a Tenant Lien is filed and Tenant fails to contest such Tenant Lien in accordance with this Paragraph 16.1 or Tenant fails to timely post the Lien Bond, Landlord, at its election, and upon at least five (5) days’ prior written notice to Tenant, may pay and satisfy such Tenant Lien, and in such event the sums so paid by Landlord and all other costs and expenses (including reasonable consultants’ and attorneys’ fees) incurred by Landlord in connection therewith shall be deemed to be additional Rent due and shall be payable by Tenant at once without notice or demand (together with interest on such amounts at 15% per annum (or, if less, the maximum lawful rate) from the date paid by Landlord).  Notwithstanding the foregoing, Tenant shall have no responsibility for discharge of any mechanics’ liens filed by a contractor, subcontractor, materialman, or laborer of Landlord.

16.2.Notice of Tenant Repairs.  Tenant agrees to give Landlord written notice at least ten (10) days in advance of the commencement of any Tenant Repairs in order that Landlord may post appropriate notices of Landlord’s non‐responsibility.  Promptly after any Tenant Repairs are completed, Tenant shall file, upon request by Landlord, a notice of completion in the customary form for the jurisdiction in which the Property is located.

17.QUIET ENJOYMENT 

Landlord covenants and agrees that Tenant, upon making all of Tenant’s payments of Rent as and when due under this Lease, and upon performing, observing and keeping the covenants, agreements and conditions of this Lease on its part to be kept, shall peaceably and quietly hold, occupy and enjoy the Premises during the Term, subject to the terms and provisions of this Lease.

18.LANDLORD’S RIGHT OF ENTRY 

Landlord or its agents shall have the right to enter the Premises, at reasonable times upon reasonable notice to Tenant, in order to examine the Premises, to show the Premises to buyers, or during the last nine (9) months of the Term, to show the Premises to prospective tenants and to place “For Rent” or “For Sale” signs on or about the Premises.  Landlord may make modifications or other changes to the Property as are necessary, in Landlord’s sole discretion, to facilitate development of the Property, so long as Landlord uses its best efforts to minimize the effect of any such entry or any material interference with Tenant’s use of the Premises.  Upon receipt of reasonable advance notice from Landlord, Tenant may arrange to have a designated representative of Tenant accompany Landlord in entering the Premises.  Landlord’s right of entry shall not be deemed to impose upon Landlord any obligation, responsibility, or liability for the care, supervision or repair of the Premises other than as provided in this Lease, except that Landlord shall use reasonable care to prevent loss or damage to Tenant’s property resulting from Landlord’s entry.  Landlord shall have the right at any time, without effecting an actual or constructive eviction and without incurring any liability to Tenant therefor, to reasonably change the arrangement or location of entrances or passageways, doors and doorways, corridors, elevators, stairs, toilets or other public parts of the Building and/or Property and to change the name, number or designation by which the Building and/or Property are commonly known, so long as such action does not result in any unreasonable interference with Tenant’s access to or use of the Premises or with the business carried on by Tenant in the Premises.  Notwithstanding the foregoing, Landlord shall have the right to enter the Premises without first giving notice to Tenant in the event of an emergency or where the nature of the emergency will not reasonably permit the giving of notice.

19.DESTRUCTION OF BUILDING 

19.1.Partial Destruction.  In the event of a partial destruction of the Building during the Term of this Lease from any cause, Landlord shall forthwith repair the same, so long as such repair can reasonably be made within one hundred eighty (180) days after the happening of such destruction under applicable laws and regulations.  During such period, Tenant shall be entitled to a proportionate reduction of rent to the extent such repairs unreasonably interfere with the business carried on by Tenant in the Premises.  If Tenant fails to remove its goods, 

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wares or equipment within a reasonable time and as a result the repair or restoration is delayed, or if such damage or destruction is caused primarily by the negligence or willful act of Tenant or any Tenant Representative, there shall be no reduction in rent during such delay.  In the event that such repair cannot reasonably be made within one hundred eighty (180) days after the happening of such destruction under applicable laws and regulations, Landlord shall have the right to terminate this Lease by notifying Tenant in writing within sixty (60) days after the happening of such destruction, in which event this Lease shall be deemed terminated.  If Landlord fails to give Tenant written notice of Landlord’s decision not to repair such damage within sixty (60) days after the happening of such destruction, then Landlord shall be required to commence the repair of the Building promptly and thereafter diligently complete the repairs.  In addition to the above, in the event that the Building is partially destroyed and (A) the cost of repairing the Building exceeds thirty‐three and one‐third percent (331/3%) of the replacement cost thereof, or (B) the damage caused by the partial destruction of the Building cannot reasonably be repaired within a period of one hundred eighty (180) the happening of such damage, Landlord may elect to terminate this Lease, whether or not the Building is insured, by written notice to Tenant given within sixty (60) days after the happening of such destruction.  If Landlord fails to give such written notice of Landlord’s decision not to repair the Building within such sixty (60) days, then Landlord shall be required to repair the Building within one hundred eighty (180) days after the happening of such destruction, if it can be reasonably repaired in such time, or as soon thereafter as reasonably practical if it cannot reasonably be repaired in such earlier period of time.

19.2.Total Destruction.  A total destruction of the Building shall terminate this Lease.  A total destruction of the Building means the cost of repairing the Building exceeds seventy-five percent (75%) of the replacement cost of the Building.

20.EMINENT DOMAIN 

20.1.Definitions.  For purposes of this Lease, the word “condemned” is co-extensive with the phrase “right of eminent domain,” that is, the right of the government to take property for public use, and shall include the intention to condemn expressed in writing as well as the filing of any action or proceeding for condemnation.

20.2.Exercise of Condemnation.  If any action or proceeding is commenced for the condemnation of the Premises or any portion thereof, or if Landlord is advised in writing by any government (federal, state or local) agency or department or bureau thereof, or any entity or body having the right or power of condemnation, of its intention to condemn all or any portion of the Premises, or if the Premises or any part or portion thereof be condemned through such action, then and in any of such events Landlord may, without any obligation or liability to Tenant, and without affecting the validity and existence of this Lease other than as hereafter expressly provided, agree to sell and/or convey to the condemnor, without first requiring that any action or proceeding be instituted, or if such action or proceeding shall have been instituted, without requiring any trial or hearing thereof, and Landlord is expressly empowered to stipulate to judgment therein, the part and portion of the Premises sought by the condemnor, free from this Lease and the rights of Tenant hereunder.  Tenant shall have no claim against Landlord nor be entitled to any part or portion of the amount that may be paid or awarded as a result of the sale or condemnation of the Premises or any part or portion thereof, except that Tenant shall be entitled to recover from the condemnor and Landlord shall have no claim therefor or thereto for Tenant’s relocation costs, loss of goodwill, for Tenant’s trade fixtures, any removable structures and improvements erected and made by Tenant to or upon the Premises which Tenant is or may be entitled to remove at the expiration of this Lease and Tenant’s leasehold estate hereunder.

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20.3.Effect on Lease.  If the entire Premises are condemned, this Lease shall terminate as of the earlier of such taking or loss of possession.  If only a part of the Premises is condemned and taken and the remaining portion thereof is, in Tenant’s reasonable discretion, not suitable for purposes for which Tenant has leased the Premises, either Landlord or Tenant shall have the option to terminate this Lease effective as of the earlier of such taking or loss of possession.  If by such condemnation and taking only a part of the Premises is taken, and the remaining part thereof is, in Tenant’s reasonable discretion, suitable for the purposes for which Tenant has leased the Premises, this Lease shall continue, but the Base Rent, Tenant’s Office Share and Tenant’s Industrial Share rental shall be reduced in an amount proportionate to the percentage that the floor area of that portion of the Premises physically taken by eminent domain bears to the floor area of the entire Premises.

21.BANKRUPTCY 

If a general assignment is made by Tenant for the benefit of creditors, or any action is taken by Tenant under any insolvency or bankruptcy act, or if a receiver is appointed to take possession of all or substantially all of the assets of Tenant (and Tenant fails to terminate such receivership within sixty (60) days after such appointment), or if any action is taken by a creditor of Tenant under any insolvency or bankruptcy act, and such action is not dismissed or vacated within thirty (30) days after the filing date of such action, then, at the option of Landlord, this Lease shall terminate upon the occurrence of any of the foregoing events and shall expire as fully and completely as if the day of the occurrence of any of the foregoing events was the date specified in this Lease for the expiration thereof.  In such event, Tenant shall then quit and surrender the Premises to Landlord.

22.DEFAULT

If Tenant (i) abandons  the Premises, or (ii) fails to pay any Rent or any other sum due hereunder at the time set forth in this Lease and continues to fail to perform the same for a period of three (3) days after receipt of written notice from Landlord pertaining thereto, or (iii) fails to perform any non‐monetary covenant to be performed by Tenant under this Lease and continues to fail to perform the same for a period of ten (10) business days after receipt of written notice from Landlord pertaining thereto (or a reasonable period of time, using due diligence, if any non‐monetary default cannot be cured within such ten (10) business day period, but not to exceed ninety (90) days, subject to delays beyond Tenant’s reasonable control, then Tenant shall be deemed to be in “Default” of this Lease, and Landlord, in addition to other rights or remedies it may have, may:

A.Continue this Lease in effect by not terminating Tenant’s right to possession of the Premises, and thereby be entitled to enforce all Landlord’s rights and remedies under this Lease, including the right to recover the Rent specified in this Lease as it becomes due under this Lease; or

B.Terminate Tenant’s right to possession of the Premises, thereby terminating this Lease, and recover from Tenant the sum of:

(i)The worth at the time of award of the unpaid Rent which had been earned at the time of termination of this Lease; plus

(ii)The worth at the time of award of the amount by which the unpaid Rent which would have been earned after termination of this Lease until the time of award exceeds the amount of rental loss that Tenant proves could have been reasonably avoided; plus

(iii)The worth at the time of award of the amount by which the unpaid Rent for the balance of the term after the time of award exceeds the amount of rental loss that Tenant proves could be reasonably avoided; plus

(iv)Any other amount necessary to compensate Landlord for all detriment proximately caused by Tenant’s failure to perform its obligations under this Lease, as determined by a court of competent jurisdiction (or when arbitration is permitted, by an arbitrator); or

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C.In lieu of, or in addition to, bringing an action for any or all of the recoveries described in Paragraph 22.B, bring an action to recover and regain possession of the Premises in the manner provided by the laws of unlawful detainer then in effect in the state where the Property is located.  If Landlord makes any expenditure required of Tenant hereunder, or if Tenant fails to make any payment or expenditure required of Tenant hereunder, such amounts shall be payable by Tenant to Landlord as Rent (together with interest on such amounts at 15% per annum (or, if less, the maximum lawful rate) from the date paid by Landlord), and Landlord shall have the same remedies as on the Default in payment of Rent.  The payment of interest required hereunder shall be in addition to the late charge set forth in Paragraph 3.3.  Notwithstanding any other provision of this Lease, under no circumstances shall Landlord or Tenant be liable to the other for any punitive or exemplary damages arising out of the acts or omissions of Landlord or Tenant or a breach of this Lease by either party.

23.SURRENDER OF PREMISES 

On or before the expiration of the Term, Tenant shall vacate the Premises in broom‐clean condition and otherwise in the same condition as existed on date possession of such space was delivered to Tenant, ordinary wear and tear and fire and casualty loss excepted, except that any improvements made within or on the Premises by Tenant shall remain, in the same condition and repair as when constructed or installed, reasonable wear and tear and fire and casualty loss excepted; provided that (A) if Tenant has made any improvements or alterations within or on the Premises without Landlord’s prior written consent (or without other prior written notice to Landlord), then Tenant shall remove any such improvements on or before the expiration of the Term if Landlord gives written notice to Tenant, at least thirty (30) days before the expiration of the Term, directing such removal, and (B) if Tenant has made any improvements or alterations within or on the Premises with Landlord’s prior written consent (or with other prior written notice to Landlord), then Tenant shall remove any such improvements on or before the expiration of the Term if Landlord has notified Tenant in writing, at the time Landlord consents to such improvements or alterations (or within thirty (30) days after Landlord receives other written notice of such improvements or alterations), that such improvements or alterations must be removed on or before the expiration of the Term.  In addition, Tenant shall remove from the Premises all Tenant’s personal property and trade fixtures in order that Landlord can repossess the Premises on the day this Lease or any extension hereof expires or is sooner terminated.  Any removal of Tenant’s improvements, Tenant’s property and/or Tenant’s trade fixtures shall be accomplished in a manner which will minimize any damage or injury to the Premises, and any such damage or injury shall be repaired by Tenant, at Tenant’s sole cost and expense, within thirty (30) days after Tenant vacates the Premises.

24.HOLDING OVER 

If Tenant holds over and remains in possession of the Premises after the expiration of this Lease, without the written consent of Landlord, then such possession shall be as a month-to-month tenant.  Unless Landlord agrees otherwise in writing, Base Rent during the hold-over period shall be equal to one hundred fifty percent (150%) of the Base Rent for the last month of the Term until Tenant vacates the Premises. The foregoing notwithstanding, the first thirty (30) days shall be at one hundred percent (100%). All other terms and conditions of this Lease shall continue in full force and effect during such hold-over tenancy, which hold-over tenancy shall be terminable by either party delivering written notice of termination to the other party, in which case such hold-over tenancy shall terminate effective as of the last day of the month following the month in which the termination notice is given.

25.SURRENDER OF LEASE 

The voluntary or other surrender of this Lease by Tenant, or mutual cancellation thereof, shall not work a merger and may, at the option of Landlord, terminate all or any existing subleases or subtenancies or may operate as an assignment of any or all such subleases or subtenancies to Landlord.

26.RULES AND REGULATIONS 

Tenant shall comply with all reasonable and non‐discriminatory rules and regulations now or hereinafter adopted by Landlord during the existence of this Lease, both in regard to the Property, the Building as a whole and to the Premises herein leased.  In the event of any inconsistency between the provisions of this Lease and the provisions of any such rules and regulations, the provisions of this Lease shall control.

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27.NOTICE 

Except as otherwise specifically provided herein, any notice, demand, consent, approval, request or document which any party is required or may desire to give or deliver to the other shall be given in writing by (A) personal delivery; (B) certified mail, return receipt requested, postage prepaid; (C) a national overnight courier service that provides written evidence of delivery; or (D) facsimile transmission and addressed as follows:

	
 
	
To Landlord:
	
Cleveland American, LLC 
4780 Hinckley Industrial Parkway, Suite 100

Cleveland, OH  44109

Attention: Christopher S. Semarjian

 

	
 
	
with a copy to:
	
IRG Realty Advisors, LLC

4020 Kinross Lakes Parkway, Suite 200

Richfield, Ohio 44286

 

	
 
	
with a copy to:
	
Hurtuk & Daroff Co., LLP

Parkland Terrace

6120 Parkland Boulevard, Suite 100

Cleveland, Ohio 44124

Attention:  Edward A. Hurtuk, Esq.

 

	
 
	
To Tenant:
	
Inogen Inc.
326 Bollay Drive
Goleta, CA 93117
Attention:  Jim Runchey

 

	
 
	
with a copy to:
	
Inogen Inc.
326 Bollay Drive
Goleta, CA 93117

Attention: Ali Bauerlein

 

Any party may change its address and/or facsimile number by giving written notice thereof in accordance with this Paragraph 27.  All notices hereunder shall be deemed given: (i) if delivered personally, when delivered; (ii) if sent by certified mail, return receipt requested, postage prepaid, on the third day after deposit in the U.S. mail; (iii) if sent by overnight courier, on the first business day after delivery to the courier; and (iv) if sent by facsimile, on the date of transmission if sent on a business day before 5:00 p.m. Eastern time, or on the next business day, if sent on a day other than a business day or if sent after 5:00 p.m. Eastern time; provided that a hard copy of any notice sent via facsimile must also be sent by either a nationally recognized overnight courier or by U.S. mail, first class, postage prepaid.

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28.ASSIGNMENT AND SUBLETTING 

28.1.No Assignment.  Tenant shall not directly or indirectly, voluntarily or by operation of law, sell, assign, encumber, pledge or otherwise transfer or hypothecate all or any part of the Premises or Tenant’s leasehold estate hereunder (any of the foregoing, “Assignment”), or permit the Premises to be occupied by anyone other than Tenant or sublet the Premises or any portion thereof  (any of the foregoing, “Sublease”)  without Landlord’s prior written consent in each instance, which consent may not be unreasonably withheld, conditioned or delayed by Landlord.  In the event that Landlord consents to an Assignment or Sublease then Tenant shall be responsible for reimbursing Landlord for its actual legal fees and expenses in connection with said Assignment or Sublease (not to exceed $1,000.00).  Notwithstanding the foregoing, Tenant shall have the right to assign this Lease or sublease the Premises (a “Permitted Transfer”) to  a subsidiary, affiliate or successor corporation of Tenant (a “Permitted Transferee”), provided, however, (i) within ten (10) days prior to the effective date of such Permitted Transfer, Tenant delivers to Landlord a fully executed copy of documentation executed by the Permitted Transferee, evidencing that such Permitted Transferee expressly assumes Tenant’s obligations and liabilities for the applicable period; and (ii) such Permitted Transferee has an equal or greater net worth than Tenant’s net worth for the quarter immediately preceding the effective date of such Permitted Transfer.

28.2.No Relief of Obligations.  Absent a written agreement to the contrary signed by Landlord, neither the consent by Landlord to any Assignment or Sublease by Tenant or a Permitted Transfer shall relieve Tenant of any obligation to be performed by Tenant under this Lease, whether arising before or after the Assignment or Sublease.  The consent by Landlord to any Assignment or Sublease shall not relieve Tenant of the obligation to obtain Landlord’s express written consent to any other Assignment or Sublease.  Any Assignment or Sublease that is not in compliance with this Paragraph 28 shall be void and, at the option of Landlord, shall constitute a material Default by Tenant under this Lease.  The acceptance of Rent by Landlord from a proposed assignee or sublessee shall not constitute the consent by Landlord to such Assignment or Sublease.  In the event of any Assignment or Sublease, including without limitation, a Permitted Transfer, if Tenant receives any payment from any assignee or sublessee in excess of the monthly Rent payable by Tenant under this Lease (after Tenant is first reimbursed for out-of-pocket, direct and reasonable sublease costs such as commissions, free rent, TI Allowances), then Tenant shall pay to Landlord, on a monthly basis, fifty percent (50%) of any such excess amount.

29.ATTORNEYS’ FEES 

In the event of any legal or equitable action arising out of this Lease, the prevailing party shall be entitled to recover all reasonable fees, costs and expenses, to include, but not limited to reasonable expert witness fees, together with reasonable attorneys’ fees incurred in connection with such action.  The fees, costs and expenses so recovered shall include those incurred in prosecuting or defending any appeal.  The prevailing party shall also be entitled to reasonable attorneys’ fees incurred to collect or enforce the judgment.  If Tenant requests that Landlord agree to execute any agreement, certificate, or other instrument at the request of Tenant or Tenant’s lender, then Tenant shall reimburse Landlord for all costs and expenses incurred by Landlord (including, without limitation, reasonable attorneys’ fees) in connection with such request and in connection with Landlord’s review of such agreement, certificate, or other instrument.

30.LITIGATION AND JUDGMENT COSTS 

30.1.Landlord.  Should Landlord, without fault on Landlord’s part, be made a party to any litigation or proceeding instituted by or against Tenant, by or against any Tenant Representative, or by or against any person holding the Premises by license of Tenant, or for foreclosure of any lien for labor or material furnished to or for Tenant, to or for any Tenant Representative, or to or for any other such person, or otherwise arising out of or resulting from any act or transaction of Tenant, of any Tenant Representative, or of any such person, then Tenant covenants to pay to Landlord the amount of any judgment rendered against Landlord or the Premises (or any part thereof), and all costs and expenses, including reasonable attorneys’ fees, incurred by Landlord in connection with such litigation or proceeding.

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30.2.Tenant.  Should Tenant, without fault on Tenant’s part, be made a party to any litigation or proceeding instituted by or against Landlord, or by or against any person holding the Premises by license of Landlord, or for foreclosure of any lien for labor or material furnished to or for Landlord or to or for any such person, or otherwise arising out of or resulting from any act or transaction of Landlord or of any such person, then Landlord covenants to pay to Tenant the amount of any judgment rendered against Tenant or the Premises (or any part thereof), and all costs and expenses, including reasonable attorneys’ fees, incurred by Tenant in connection with such litigation or proceeding.

31.BROKERS 

Each of Landlord and Tenant represents and warrants to the other party that it has had no dealings with any real estate broker or agent in connection with the Premises and this Lease, and that it knows of no real estate broker or agent who is or might be entitled to a commission or finder’s fee in connection with this Lease, except for CBRE, Inc. Landlord shall indemnify and hold Tenant harmless from and against any such commission or finder’s fee which may be claimed by any person or broker with respect to this transaction as a result of Landlord’s breach of the foregoing representation and warranty, and Tenant shall indemnify and hold Landlord harmless from and against any such commission or finder’s fee which may be claimed by any person or broker with respect to this transaction as a result of Tenant’s breach of the foregoing representation and warranty.  Landlord shall pay the brokerage commission pursuant to the terms of that certain Real Estate Commission Agreement, attached hereto as Exhibit G.  Landlord shall also pay any real estate broker or agent entitled to a commission or finder’s fee in connection with this Lease if claimed through the actions of Landlord.  Tenant shall pay any real estate broker or agent entitled to a commission or finder’s fee in connection with this Lease if claimed through the actions of Tenant.

32.SUBORDINATION OF LEASE 

32.1.Subordination.  This Lease is subject and subordinate to any mortgages which may now or hereafter be placed upon or affect the Property or the Building (and to all renewals, modifications, consolidations, replacements and extensions thereof), so long as the mortgagee in question agrees in writing not to disturb the possession of the Premises by Tenant or the rights of Tenant under this Lease unless Tenant is in material Default in the performance of Tenant’s obligations hereunder.  In the event of foreclosure, Tenant agrees to look solely to such mortgagee’s interest in the Property for the payment and discharge of any obligations imposed upon the mortgagee or Landlord under this Lease.  If any such mortgagee, its successors, or any other party acquiring an interest in the Property as a result of a foreclosure action (any such party, a “Successor Landlord”) takes title to the Property, then (A) Successor Landlord shall be bound to Tenant under all of the terms and conditions of this Lease, (B) Tenant shall recognize and attorn to Successor Landlord as Tenant’s direct landlord under this Lease, and (C) this Lease shall continue in full force and effect, in accordance with its terms, as a direct lease between Successor Landlord and Tenant.  

32.2.Agreement to Sign Subordination Documents.  The provisions of this Paragraph 32 shall be self‐operative, and no further instrument of subordination shall be necessary.  Notwithstanding the foregoing, Tenant agrees to sign, within ten (10) business days after a request therefor from Landlord, from a mortgagee, or from a title insurance company, a Subordination, Non‐Disturbance, and Attornment Agreement (or any other similar instruments or documents) (any of the foregoing, an “SNDA”), (A) confirming the subordination provisions of this Paragraph 32, and (B) containing such other provisions as may be reasonably requested by Tenant, by Landlord, by such mortgagee, and/or by such title insurance company.  If Tenant fails to execute an SNDA as set forth in this Paragraph 32.2, then (i) Tenant hereby constitutes and appoints Landlord as its attorney-in-fact, with full power of substitution, to sign, execute, certify, acknowledge, deliver and/or record (where required or appropriate), in the name, place and stead of Tenant, such SNDA for and on behalf of Tenant, and (ii) Tenant shall be liable to Landlord for all damages, costs, and expenses (including reasonable attorneys’ fees) incurred by Landlord as a result of Tenant’s failure to execute such SNDA. Notwithstanding anything contained in this Lease to the contrary, any SNDA shall not be construed as an amendment to this Lease.  

27

 

 

33.ESTOPPEL CERTIFICATES AND FINANCIAL STATEMENTS 

33.1.Estoppel Certificate.  Tenant shall, at any time and from time to time, within ten (10) business days after receiving a request therefor from Landlord, execute, acknowledge and deliver to Landlord, or to such other persons who may be designated in such request, a statement in writing (an “Estoppel Certificate”) certifying (A) the Occupancy Date, Commencement Date and expiration date of this Lease; (B) the then‐current Base Rent and Additional Rent amounts; (C) the dates to which Rent and any other charges have been paid in advance; (D) that this Lease is unmodified and in full force and effect (or if there have been modifications, specifying such modifications and stating that this Lease is in full force and effect as so modified); (E) that Tenant has no offsets or counterclaims against Landlord (or describing in reasonable detail any claimed offsets or counterclaims); and (F) such other matters as may be reasonably requested by Landlord.  It is intended that any such statement delivered pursuant to this Paragraph 33.1 may be relied upon by any prospective purchaser or encumbrancer (including an assignee or lender) of the Property or the Premises.  If Tenant fails to execute an Estoppel Certificate as set forth in this Paragraph 33.1, then (i) Tenant hereby constitutes and appoints Landlord as its attorney-in-fact, with full power of substitution, to sign, execute, certify, acknowledge, deliver and/or record (where required or appropriate), in the name, place and stead of Tenant, such Estoppel Certificate, or (ii) Tenant shall be liable to Landlord for all damages, costs, and expenses (including reasonable attorneys’ fees) incurred by Landlord as a result of Tenant’s failure to execute such Estoppel Certificate.

33.2.Financial Statements.  If Landlord desires to finance, refinance, or sell the Building or the Property (or any part thereof), then, no more than twice per calendar year, Tenant shall deliver to Landlord, or to such potential lender or purchaser designated by Landlord, such financial information regarding Tenant as may reasonably be required only to establish Tenant’s creditworthiness.  All financial information provided by Tenant to Landlord or any lender or potential purchaser shall be held by the recipient in strict confidence and may not be used or disclosed by the recipient except for the purpose of determining Tenant’s creditworthiness in connection with Tenant’s obligations under this Lease.  Tenant may, in Tenant sole discretion, as a prerequisite to delivering any such financial statements, require the intended recipient execute a commercially reasonable non-disclosure agreement. 

33.3 Estoppel Attachments, Notwithstanding the provisions of this Paragraph 33, any and all Estoppel Certificates shall have attached as an exhibit thereto, copies of this Lease, to include all attachments, lease exhibits and amendments, if any.  Any and all Estoppel Certificates shall not be construed as an amendment to this Lease.  

34.OPTION TO EXTEND 

34.1.Extension Option.  Landlord hereby grants to Tenant one option to extend the Term (the “Option to Extend”) for all space in the Building that Tenant has leased or any reasonably configured portion of such space to be not less than 22,100 rentable square feet in a configuration acceptable to Landlord, for five (5) additional years (“Option Term”), upon each and all of the terms and conditions of this Lease (including any modifications or amendments hereto), so long as Tenant is not in Default of this Lease on the date of exercise of the Option to Extend and has not been in monetary or other material Default of this Lease more than three (3) times during the Term. Tenant shall have such Option to Extend in addition to, not in lieu of, any term extension or extensions entered into by Tenant pursuant to Paragraph 1.3.C. of this Lease.  Tenant shall give written notice to Landlord, indicating Tenant’s desire to exercise the Option to Extend as set forth in this Paragraph 34.1 (an “Option Exercise Notice”) at least nine (9) months before the then‐scheduled expiration of the Term, time being of the essence.  If Tenant fails to send an Option Exercise Notice within the time period specified in the preceding sentence, then Tenant shall be deemed to have waived the Option to Extend.  The Term (as defined in Paragraph 2.1) shall include the Option to Extend if properly exercised hereunder.  The Option to Extend is personal to Tenant and any Permitted Transferee and shall not be available to and may not be exercised by, or for the benefit of, any other person or entity, without Landlord’s prior written consent (which may be granted or withheld in Landlord’s sole discretion).  The Base Rent during the Option Term shall be as set forth in Paragraph 34.2.  If Tenant properly exercises its right to extend the Term for the Option Term, Landlord will install new carpet and paint the walls in the Premises and any Office Increment, provided, however, Landlord shall have no obligation to perform any improvements to the Warehouse Space.

28

 

 

34.2.Base Rent during the Option Term. 

A.Premises. Base Rent for the Premises during the first twelve (12) consecutive months of the Option Term, if properly exercised pursuant to Paragraph 34.1 of this Lease, shall be equal to the annual Base Rent for the Premises during the twelve (12) month period immediately preceding the Option Term (excluding any Allowance amortization pursuant to Paragraph 13) increased by two and one-half percent (2.5%), and Base Rent for the Premises for each twelve (12) consecutive month period thereafter shall increase by two and one-half percent (2.5%), on a cumulative basis.

B.Office Increment.  In the event that Tenant exercised its right to expand into any Office Increment during the Initial Term, Base Rent for any Office Increment during the first twelve (12) consecutive months of the Option Term, if properly exercised pursuant to Paragraph 34.1 of this Lease, shall be equal to the annual Base Rent for the Office Increment(s) for the twelve (12) month period immediately preceding the Option Term (excluding any Allowance amortization pursuant to Paragraph 13) increased by two and one-half percent (2.5%), and Base Rent for the Office Increment(s)for each twelve (12) consecutive month period thereafter shall increase by two and one-half  percent (2.5%), on a cumulative basis.

C.Warehouse Space.  In the event that Tenant exercised its right to expand into the Warehouse Space during the first Lease Year, Base Rent for the Warehouse Space, during the first twelve (12) consecutive months of the Option Term, if properly exercised pursuant to Paragraph 34.1 of this Lease, shall be equal to the annual Base Rent for the Warehouse Space for the twelve (12) month period immediately preceding the Option Term (excluding any Allowance amortization pursuant to Paragraph 13) increased by two and one-half percent (2.5%), and Base Rent for the Warehouse Space for each twelve (12) consecutive month period thereafter shall increase by two and one-half  percent (2.5%), on a cumulative basis.

35.RIGHT OF FIRST REFUSAL AND RIGHT OF FIRST OFFER 

A.Right of First Refusal- Office. Provided that Tenant has expanded into the entire Potential Office Expansion Space, in the event that Landlord receives a bona fide executed written outline of mutually-acceptable terms (whether in the form of a letter of understanding, letter of intent or memorandum) (a “Space Offer”) from a third party (“Third Party”) to lease any space contiguous to the Premises and on the same floor of the Building as the Premises (“ROFR Space”), and the terms of such Space Offer are acceptable to Landlord, Landlord shall provide Tenant with written notice of such Space Offer (a “Space Offer Notice”).  The Space Offer Notice shall contain a complete copy of the bona fide executed written offer with respect to the ROFR Space.  Tenant shall have a right of first refusal to lease the ROFR Space set forth in the Space Offer Notice on the same terms, conditions, and rental rate described in the Space Offer Notice, so long as (A) Tenant is not in Default of this Lease on the date of its exercise of such right of first refusal and has not been in Default of this Lease more than three (3) times during the Term (as extended, if applicable), (B) on or before the ROFR Deadline (as hereinafter defined), Tenant furnishes written notice to Landlord, indicating that Tenant irrevocably and contractually agrees to lease the Space Offer Notice  space on the same terms, conditions, and rental rate described in the Space Offer Notice (an “Acceptance Notice”).   The ROFR Deadline shall mean ten (10) business days after Tenant’s receipt of the Space Offer Notice, provided, however, in the event that prior to delivering the Space Offer Notice, Landlord provides Tenant with at least ten (10) days’ email notice to _______@_____ that Landlord will be delivering a Space Offer Notice to Tenant, then the ROFR Deadline shall mean five (5) business days after Tenant’s receipt of the Space Offer Notice. Time is of the essence with regard to Tenant’s obligations under this Paragraph 35.A.  Accordingly, if Landlord does not receive the Acceptance Notice within the applicable time periods set forth above, Tenant’s right to lease the Available Space shall terminate, and Landlord shall thereafter be free to lease the Space Offer Notice Space for which the Space Offer Notice was given to the Third Party or an affiliate of the Third Party on substantially the same terms of the Space Offer.  If there is a material change in the Third Party Space Offer terms or if Landlord does not enter into a written lease to the Third Party for the ROFR Space within one hundred and eighty (180) days of Tenant’s receipt of the Space Offer Notice, then Landlord shall again offer the Offer Space to Tenant upon the same terms and conditions set forth in this Paragraph.  Notwithstanding the foregoing provisions of this Paragraph 35.A,   The right of first refusal set forth herein is personal to Tenant or Permitted Transferee and shall not be available to and may not be exercised by, or for the benefit of, any other person or entity, without Landlord’s prior written consent (which may be granted or withheld in Landlord’s sole discretion). If Tenant has not expanded 

29

 

 

into (i) the entire Potential Office Expansion Space and/or (ii) the Potential Warehouse Expansion Space, then Tenant shall have no rights pursuant to this Paragraph 35.A.

B.Right of First Refusal- Warehouse. Subject to and commencing upon Tenant having properly exercised its right to expand into the Warehouse Space, then during the balance of the Initial Term, Tenant shall have a right of first refusal on any then unleased space adjacent to the Warehouse Space (the “Warehouse ROFO Space”) pursuant to the same terms and conditions of Paragraph 35.A.  Tenant shall have no Right of First Refusal- Warehouse if   Tenant is upon exercise currently in Default or has been in Default for three or more times during the Initial Term. The Right of First Refusal - Warehouse set forth herein is personal to Tenant or Permitted Transferee and shall not be available to and may not be exercised by, or for the benefit of, any other person or entity, without Landlord’s prior written consent (which may be granted or withheld in Landlord’s sole discretion). 

36.INTENTIONALLY DELETED  

37.INTENTIONALLY DELETED

38.SIGNS 

Landlord, at its sole cost, shall install: (a) Tenant identification on any existing directory at the Building; (b) a building standard sign with Tenant’s name at the main entrance of Tenant’s interior suite; and (c) way finding signage from Tenant’s primary entrance on the west side of the Building.  Tenant shall have the right, at its cost and expense, to install: (x) Building top signage on the west or south façade of the Building; (y) eyebrow signage at Tenant’s primary entrance on the west side of Building; and (z) signage on the existing monument sign located on American Road at Tiedemann. All signs installed by Tenant shall: (i) be installed at Tenant’s sole cost and expense; (ii) be subject to Landlord’s prior approval, including, without limitation, the location, size and design of such signage; and (iii) comply with all applicable laws, ordinances, rules, regulations and codes.  Tenant shall not place any other sign upon the Property or the Premises without Landlord’s prior written consent.  The installation of any sign on the Property or the Premises by or for Tenant shall be subject to the provisions of Paragraph 23.  Tenant shall maintain, repair, and replace (as needed) any such signs installed on the Property or the Premises, at Tenant’s sole cost and expense.  Unless otherwise expressly agreed herein, Landlord reserves the right to install, and reserves the right to receive all revenues from the installation of, such advertising signs on the Premises, including the roof, as do not unreasonably interfere with the conduct of Tenant’s business.

39.INTENTIONALLY DELETED

40.FORCE MAJEURE 

In discharging its duties to complete the Landlord Improvements and to operate, maintain and repair the Property to the extent required by this Lease, Landlord shall be held to a standard of reasonableness and shall not be liable to Tenant for matters outside Landlord’s control (including, without limitation, acts of God, weather conditions, civil riot, war, strikes, labor unrest, or shortage of material).  In no event shall Landlord be liable to Tenant for incidental damages, including, without limitation, damages for loss of business or business interruption.

41.GENERAL PROVISIONS 

41.1.Waiver of Jury Trial; Governing Law; Venue.  EACH PARTY TO THIS LEASE HEREBY IRREVOCABLY WAIVES ALL RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, CLAIM OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS LEASE OR THE TRANSACTIONS CONTEMPLATED HEREBY.  THIS LEASE SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE IN WHICH THE PROPERTY IS LOCATED.  THE PARTIES HERETO AGREE THAT VENUE SHALL BE PROPER IN ANY STATE COURT LOCATED WITHIN THE COUNTY IN WHICH THE PROPERTY IS LOCATED (OR, IF THE FEDERAL COURTS HAVE JURISDICTION, IN ANY FEDERAL COURT IN OR NEAREST TO THE COUNTY IN WHICH THE PROPERTY IS LOCATED) (THE “APPLICABLE COURTS”).  BOTH LANDLORD AND TENANT (A) IRREVOCABLY SUBMIT AND ATTORN TO THE EXCLUSIVE 

30

 

 

JURISDICTION OF THE APPLICABLE COURTS, (B) AGREE THAT THE APPLICABLE COURTS SHALL HAVE PERSONAL JURISDICTION OVER BOTH LANDLORD AND TENANT IN ANY ACTION BROUGHT BY EITHER LANDLORD OR TENANT IN CONNECTION WITH THIS LEASE AND THE TRANSACTIONS CONTEMPLATED HEREBY, AND (C) WAIVE ANY OBJECTION TO VENUE IN ANY PROCEEDING BROUGHT IN AN APPLICABLE COURT AND ANY OBJECTION THAT ANY APPLICABLE COURT PROVIDES AN INCONVENIENT FORUM.

41.2.Waiver.  The waiver by Landlord of any breach of any term, covenant, or condition herein contained shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein.  The acceptance of Rent hereunder (whether a full or partial payment of Rent) shall not be construed under any circumstances to be a waiver by Landlord of any breach by Tenant of any term, condition or covenant of this Lease.

41.3.Remedies Cumulative.  It is understood and agreed that the remedies herein given to Landlord shall be cumulative, and the exercise of any one remedy of Landlord shall not be to the exclusion of any other remedy.

41.4.Successors and Assigns.  The covenants and conditions of this Lease shall, subject to the provisions as to assignment set forth herein, apply to and bind the heirs, successors, executors, administrators and assigns of all of the parties hereto.  If Landlord or Tenant is comprised of multiple parties, each of such parties hereto shall be jointly and severally liable hereunder.

41.5.No Personal Liability.  No individual member, manager, manager of a member, partner, shareholder, director, officer, employee, trustee, investment advisor, consultant or agent of Landlord, or individual member of a joint venture, tenancy-in-common, firm, limited liability company, limited partnership or general partnership which constitutes Landlord, or any successor-in-interest thereof, shall be subject to personal liability with respect to any of the covenants or conditions of this Lease.  Tenant shall look solely to the equity of Landlord in the Property and to no other assets of Landlord for the satisfaction of any remedies of Tenant in the event of any breach by Landlord.  It is mutually agreed by Landlord and Tenant that this Paragraph 41.5 is and shall be deemed to be a material and integral part of this Lease.  All obligations of Landlord shall be binding upon Landlord only during the period of Landlord’s ownership of the Property and not thereafter.

41.6.Entire Agreement.  This Lease, the exhibits referred to herein, and any addendum executed concurrently herewith, are the final, complete and exclusive agreement between the parties and cover in full each and every agreement of every kind or nature, whatsoever, concerning the Premises. All preliminary negotiations and agreements of whatsoever kind or nature, are merged herein.  Landlord has made no representations or promises whatsoever with respect to the Premises, except those contained herein.  No other person, firm or corporation has at any time had any authority from Landlord to make any representations or promises on behalf of Landlord, and Tenant expressly agrees that, if any such representations or promises have been made by others, Tenant hereby waives all right to rely thereon.  No verbal agreement or implied covenant shall be held to vary the provisions hereof, any statute, law or custom to the contrary notwithstanding.  Unless otherwise provided herein, no supplement, modification, or amendment of this Lease shall be binding unless executed in writing by the parties.

41.7.Captions.  The captions of Paragraphs of this Lease are for convenience only, and do not in any way limit or amplify the terms and provisions of this Lease.

41.8.Partial Invalidity.  If any term, covenant, condition or provision of this Lease is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder of the provisions shall remain in full force and effect and shall in no way be affected, impaired or invalidated.

41.9.Authority.  Each person executing this Lease warrants that he or she has the authority to execute this Lease and has obtained or has the requisite corporate, limited liability company, or other authority to do the same.

41.10.Approvals.  Any consent or approval required hereunder shall not be unreasonably withheld, conditioned or delayed by the party from whom such consent or approval is requested, unless this Lease expressly provides otherwise.

31

 

 

41.11.Counterparts and Electronic Signatures.  This Lease may be executed in any number of counterparts, each of which so executed shall be deemed to be an original, and such counterparts shall together constitute but one and the same Lease.  The parties shall be entitled to sign and transmit an electronic signature of this Lease (including by facsimile, pdf file, or other electronic transmission), and any signature so delivered shall be binding on the party whose name is contained therein.  Any party providing an electronic signature agrees to promptly execute and deliver to the other parties, upon request, an original signed Lease.

41.12.Severability.  If any one or more of the provisions contained in this Lease shall for any reason be held in any jurisdiction invalid, illegal or unenforceable for any reason, this Lease shall be construed as if such invalid, illegal or unenforceable provision had never been contained herein.  Such invalidity, illegality or unenforceability shall not affect the validity, legality or enforceability of any other provisions of this Lease, and any such invalidity, illegality or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.  To the extent permitted by applicable law, both Landlord and Tenant waive any provision of law which prohibits or renders unenforceable any provision hereof.

[Remainder of page intentionally left blank;
signatures on the following page]

 

 

 

 

32

 

 

IN WITNESS WHEREOF, the parties hereto have executed this Lease Agreement as of the day and year first above written.

 

LANDLORD:

CLEVELAND AMERICAN, LLC,

a Delaware limited liability company,

 

	
By:
	
 
	
/s/ Christopher Semarjian
	
 

	
 
	
 
	
Christopher Semarjian, Manager
	
 

 

 

HOLDINGS CLEVELAND AMERICAN, LLC, 

a Delaware limited liability company 

 

	
By:
	
 
	
Holdings Ohio Manager, LLC,

a Delaware limited liability company,

its Manager
	
 

 

	
 
	
 
	
By:
	
/s/ John A. Mase
	
 

	
 
	
 
	
 
	
John A. Mase, Chief Executive Officer

 

 

 

TENANT: 

 

INOGEN, INC.,

a Delaware corporation

 

	
By:
	
 
	
/s/ Alison Bauerlein
	
 

	
 
	
 
	
Name:
	
Alison Bauerlein
	
 

	
 
	
 
	
Title:
	
Chief Financial Officer
	
 

 

 

 

 

 

				
	
STATE OF OHIO
	
 
	
)
	
 

	
 
	
 
	
)
	
SS:

	
COUNTY OF CUYAHOGA
	
 
	
)
	
 

 

 

The foregoing instrument was acknowledged before me this 30th day of May, 2017, by Christopher Semarjian, the Manager of Cleveland American, LLC, a Delaware limited liability company, on behalf of the limited liability company.

 

	
 
	
 
	
/s/ Sue A. Speck

	
 
	
 
	
Notary Public

	
 
	
 
	
My commission expires:
	
10/19/2019

 

				
	
STATE OF CALIFORNIA 
	
 
	
)
	
 

	
 
	
 
	
)
	
SS:

	
COUNTY OF    Los Angeles          
	
 
	
)
	
 

 

On May 31, 2017, before me, Renay Irene Cardona Marquez Notary Public personally appeared John A. Mase, who proved to me on the basis of satisfactory evidence to be the person whose name is subscribed to the within instrument and acknowledged to me that he executed the same in his authorized capacity and that by his signature on the instrument the person or the entity upon behalf of which the person acted, executed the instrument.

 

I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct.

 

WITNESS my hand and official seal.

 

			
	
Signature
	
/s/ Renay Irene Cardona Marquez
	
(Seal)

 

 

				
	
STATE OF     CALIFORNIA         
	
 
	
)
	
 

	
 
	
 
	
)
	
SS:

	
COUNTY OF SANTA BARBARA
	
 
	
)
	
 

 

 

BEFORE ME, a Notary Public in and for said County and State, personally appeared Alison Bauerlein, known to me to be the Chief Financial Officer of Inogen, Inc., the corporation that executed the foregoing instrument, who acknowledged that he/she did sign the foregoing instrument for and on behalf of said entity being thereunto duly authorized and that the same is his/her free act and deed as such __X__ and the free act and deed of said entity.

 

IN WITNESS WHEREOF, I have hereunto set my hand and official seal at Inogen Inc., this 30th day of May, 2017.

 

	
 
	
 
	
/s/ Cheryl R. Gring

	
 
	
 
	
Notary Public

	
 
	
 
	
My commission expires:
	
01/21/2018

 

 

 

 

Exhibit A

PREMISES 

 

 

 

Exhibit B‐1

POTENTIAL OFFICE EXPANSION SPACE

 

 

 

Exhibit B‐2

OFFICE INCREMENT – BASE RENT SCHEDULE 

		
	
Lease Year
	
Base Rent PSF Per Annum

	
Lease Year 1
	
$9.90 

	
Lease Year 2
	
$10.15 

	
Lease Year 3
	
$10.40 

	
Lease Year 4
	
$10.66 

	
Lease Year 5
	
$10.93 

	
Lease Year 6
	
$11.20 

	
Lease Year 7
	
$11.48 

	
Lease Year 8
	
$11.77 

	
Lease Year 9
	
$12.06 

	
Lease Year 10
	
$12.36 

	
Lease Year 11
	
$12.67 

	
Lease Year 12
	
$12.99 

 

 

 

 

Exhibit C‐1

WAREHOUSE SPACE 

 

 

 

 

Exhibit C‐2

WAREHOUSE SPACE – BASE RENT SCHEDULE 

		
	
Lease Year
	
Base Rent PSF Per Annum

	
Lease Year 1
	
$7.20 

	
Lease Year 2
	
$7.38 

	
Lease Year 3
	
$7.56 

	
Lease Year 4
	
$7.75 

	
Lease Year 5
	
$7. 95 

	
Lease Year 6
	
$8.15 

	
Lease Year 7
	
$8.35 

	
Lease Year 8
	
$8.56 

	
Lease Year 9
	
$8.77 

	
Lease Year 10
	
$9.00 

	
Lease Year 11
	
$9.22 

	
Lease Year 12
	
$9.45 

 

 

 

 

 

 

Exhibit C‐3

WAREHOUSE SPACE – WORK

Landlord shall complete the following improvements to the Warehouse Space

	
 
	
1.
	
Demo walls, per plan.

	
 
	
2.
	
Deliver heat in good working order

	
 
	
3.
	
New lights

	
 
	
4.
	
Deliver existing overhead door and any man doors in good working order

	
 
	
5.
	
Secure space with a demising wall

 

 

 

Exhibit C‐4

Potential Warehouse Expansion Space

 

 

 

 

Exhibit D‐1

LANDLORD’S WORK

Landlord shall construct certain improvements to the Premises, at Landlord’s sole cost and expense, as more fully described on Exhibit D‐2 attached hereto (“Landlord’s Work”).  The Premises shall be deemed to be “Ready for Occupancy” upon the date on which Landlord’s Work is Substantially Completed (as hereinafter defined), or (B) the date on which Landlord’s Work would have been Substantially Completed, had one or more Tenant Delays (as hereinafter defined) not occurred.

The term “Substantially Completed” means that (A) the contractor has substantially completed Landlord’s Work, which shall be deemed complete even though minor details of construction, mechanical adjustments or decorations which do not materially interfere with Tenant’s use of the applicable portion of the Premises  (items normally referred to as “Punch-List Items”) remain to be performed, (B) Tenant shall have access to the applicable portion of the Premises and Parking Facilities, and substantially all services provided for in this Lease, (C) the Premises shall be free of all material construction equipment and debris; and (D) a certificate of occupancy or temporary certificate of occupancy (or its equivalent, such as a “final sign-off” by the building inspector) has been obtained for the applicable portion of the Premises but only to the extent such may be obtained without completion of Tenant Improvements.  Landlord and Tenant shall jointly prepare the list of Punch-List Items.  Landlord shall cause the Punch-List Items to be corrected as soon as reasonably possible and practical.  Tenant’s occupancy of the applicable portion of the Premises shall be deemed acceptance of the applicable portion of the Premises and Landlord’s Work, subject to the Punch-List Items.

The term “Tenant Delays” means any delays attributable to the following: (i) any failure by Tenant to comply with the date and time limits in this Lease; (ii) delays due to the acts or failures to act of Tenant, its agent or contractor, where such acts or failures to act delay the completion of Landlord’s Work; (iii) delays due to any changes requested by Tenant to the plans for Landlord’s Work; (iv) delays due to Tenant’s selection of materials or methods of construction which cannot be timely incorporated into the schedule for the Landlord’s Work; and (v) any other delays due to the acts or omissions of Tenant or any Tenant Representative, where such acts or omissions delay the completion of Landlord’s Work. The foregoing notwithstanding, there shall be no Tenant Delay unless Tenant fails to correct or comply within 24 hours after having received Notice from Landlord of such pending Tenant Delay.

 

 

 

Exhibit D-2

LIST OF LANDLORD’S WORK

The following Tenant Improvements shall fully comprise the scope of work which is the List of Landlord’s Work will be completed to make the Premises ready for Occupancy. The Scope of Work is based on Erbach Waddell Architects Design Development Drawings (A.0 – A.7) dated 03.14.2017 and includes the following:

 

LANDLORD SCOPE OF WORK

	
 
	
•
	
All of the Building's plumbing, heating, life safety ventilating, air conditioning, existing elevator, common area lighting, or electrical systems ("Building Systems") are in good working order to the extent necessary to service the Premises.

	
 
	
•
	
Demising, ingress, and egress for access to the Premises as necessary to secure the Premises and meet applicable code and ADA requirements for access to the Premises.

	
 
	
•
	
Sub-metering of electricity for overhead lights, base plugs, and supplemental HVAC.

	
 
	
•
	
Men’s and Women’s restrooms adjacent to the Premises in good working order, compliant with ADA, and with sufficient capacity to service Tenant’s employees.

	
 
	
•
	
Parking field patched and restriped, as well as sufficient lighting in place.

	
 
	
•
	
Premises clear of all FF&E and property of prior tenant and Landlord; and Premises in broom clean condition.

	
 
	
•
	
For any Office Premises, paint all wall surfaces with Sherwin-Williams Duration or better (Tenant to select no more than 3 colors), and install carpet with a material allowance of $28.00 per square yard wherever carpet is specified.

	
 
	
o
	
Landlord to furnish and install new carpet tile using a $28.00/yd material allowance in all areas unless listed below.

	
 
	
o
	
Landlord to furnish and install new building standard VCT in Copy/Mail/Work, IT Server and IT Work/Storage rooms.

	
 
	
o
	
Landlord to furnish and install new 4” standard vinyl base in all areas of new flooring, straight base for carpeting, cove base for hard surface flooring.

	
 
	
o
	
Landlord to paint new door and sidelight frames.

DEMOLITION

	
 
	
•
	
Landlord to have Premises clear of all FF&E and property of prior tenant and Landlord; and Premises in broom clean condition prior to General Contractor mobilization.

FLOORING

 

	
 
	
•
	
Landlord to furnish and install new carpet tile using a $28.00/yd material allowance in all areas unless listed below.

	
 
	
•
	
Landlord to furnish and install new building standard VCT in Work Room #228, Server Room #224 and IT Work Room #223. 

	
 
	
•
	
Landlord to furnish and install new 4” standard vinyl base in all areas, straight base for carpeting, cove base for hard surface flooring.

 

 

 

 

PAINT/STAIN

	
 
	
•
	
Landlord to paint all wall surfaces with Sherwin-Williams Duration or better (Tenant to select no more than 3 colors), and paint new door and sidelight frames.

CARPENTRY

	
 
	
•
	
Landlord to furnish all demising walls, ingress, and egress as necessary to secure the Premises and meet applicable code and ADA requirements.

HVAC

	
 
	
•
	
Landlord responsible for main plant equipment, metering of devices and to ensure the cooling capacity will meet load requirements per Tenant’s engineer. (Estimated at 51+ tons of cooling for the 22,000 SF) There are currently (3) RTU’s that feed the defined lease area.

 

 

 

 

Exhibit D-3

INITIAL TENANT IMPROVEMENTS

Tenant shall be responsible for constructing and/or performing, at Tenant’s sole cost and expense, any improvements to the Premises (other than Landlord’s Work described on Exhibit D-2) that Tenant may desire for its use and occupancy of the Premises (subject to any applicable provisions of this Lease requiring Landlord’s consent, and subject to Tenant’s obtaining any required permits, licenses, and other governmental and regulatory approvals).  Landlord hereby pre‐approves the following improvements (the “Initial Tenant Improvements”), to be constructed and/or performed by Tenant at Tenant’s sole cost and expense:

The following Tenant Improvement scope of work will be completed for Inogen on the 2nd floor of the Building and is based on Erbach Waddell Architects Design Development Drawings (A.0 – A.7) dated 03.14.2017and includes the following:

TENANT SCOPE OF WORK

DEMOLITION

 

	
 
	
•
	
Demo & remove drywall & metal stud partition walls, moveable partition walls, ceiling grid and tile and light fixtures Demolition Plan A.1 and as noted.
	
 

	
 
	
•
	
Remove existing walls, doors, frames, cabinets, etc. from prior tenant build-outs per plan and as noted.

	
 
	
•
	
Remove all existing flooring and base.

ACOUSTICAL CEILINGS

 

	
 
	
•
	
Existing ceiling grid is to remain unless noted to be removed and replaced.

	
 
	
•
	
Furnish and install new ceiling tiles (building standard) throughout.

	
 
	
•
	
Demo & remove existing millwork in Café #236.

DOORS/FRAMES/HARDWARE

 

	
 
	
•
	
Furnish and install 3’-0” x 7’-0” solid core paint grade wood doors with knock down hollow metal frames as drawn.
	
 

	
 
	
•
	
All doors to receive building standard hardware in brushed stainless. All hardware shall be ADA compliant.
	
 

	
 
	
•
	
Furnish and install 3’-0” x 7’-0” clear glass sidelights with knock down hollow metal frames as drawn. Glass frames are assumed to be separate from the door frame.
	
 

	
 
	
•
	
Locks to be provided on all private office doors (total of 12), IT Work Room #223, Storage #237, and Server room #224.
	
 

 

GLASS

 

	
 
	
•
	
Furnish and install clear glass for sidelights.

	
 
	
•
	
All glass to be clear tempered glass.

PAINT/STAIN

 

	
 
	
•
	
Patch walls as required for new finishes. Prep for paint and paint the space.

 

 

 

MILLWORK

 

	
 
	
•
	
Furnish and install building standard plastic laminate millwork as drawn, including Work Room #228, IT Work Room #223 and Mothers Room #238. Additional millwork to be furnished and installed in Café
	
 

#236 to replace existing millwork.

	
 
	
•
	
Millwork is all standard plastic laminate with white melamine interiors and standard pulls. Plastic laminate countertops.
	
 

 

CARPENTRY

 

	
 
	
•
	
Construct new walls as drawn on Construction Plan A.2.

	
 
	
•
	
Interior drywall partitions of 3 5/8" metal stud with 5/8" drywall each side with full cavity insulation to ceiling unless otherwise noted. Walls around IT Server and Conference Room (adjacent to IT Server) walls to go to deck.
	
 

	
 
	
•
	
Patch walls at points of demolition.

	
 
	
•
	
Provide necessary blocking in walls for new millwork and equipment.

FIRE SUPPRESSION

 

	
 
	
•
	
Modify existing sprinkler system heads to accommodate the new floor plan.

	
 
	
•
	
Fire Alarm per code and coordinated with Building's Fire Alarm System.

	
 
	
•
	
Rework sprinklers per NFPA per new floor layout – sprinkler heads turned down into acoustical lay in ceilings and/or drywall ceilings/soffits.
	
 

	
 
	
•
	
Furniture wall mounted fire extinguishers throughout per code.

HVAC

 

	
 
	
•
	
Rework existing HVAC supply diffusers and returns to accommodate the new space plan. Tenant responsible for VAV’s within defined lease space.
	
 

	
 
	
•
	
Provide 2-ton split system supplemental cooling system for the IT Server Room #224.

	
 
	
•
	
Thermostats and Controls per building standard system.

	
 
	
•
	
Test and air balance entire floor upon completion.

ELECTRICAL

 

	
 
	
•
	
Rework existing systems due to demolition to accommodate the new Floor Plan.

	
 
	
•
	
Furnish and install new floor power/data poke thru’s in Conference/Training and Conference rooms.

	
 
	
•
	
Furnish and install power and data in open office areas (Sales Reps and Customer Service Reps) to accommodate tenant provided and tenant installed systems furniture.
	
 

	
 
	
•
	
Furnish and install new T-8, deep cell parabolic light fixtures.

	
 
	
•
	
Furnish and install new dimmable fluorescent light fixtures in Conference/Training and Conference rooms.
	
 

	
 
	
•
	
Furnish and install new duplex, quads and special outlets mounted at 18” from finish floor, unless otherwise noted.
	
 

	
 
	
•
	
Provide dedicated 20 amp outlets and data jacks at copiers and printers.

	
 
	
•
	
New electrical devices and faceplates throughout - change any existing to match new device and faceplate color. Devices to be white.
	
 

	
 
	
•
	
Furnish and install new data junction boxes.

	
 
	
•
	
Furnish and install new junction boxes for tenant provided and tenant installed card readers.

	
 
	
•
	
Maintain existing electrical panels, upgrade to accommodate new plan.

	
 
	
•
	
Furnish and install exit signs, emergency lights and Fire Alarm as required by code.

	
 
	
•
	
Telephone data outlets - box with conduit stubbed above ceiling, typical.

 

 

 

PLUMBING

 

	
 
	
•
	
Furnish and install new sink (by GC), dishwasher (by Tenant) and ice machine (by Tenant) in Café

#236.

	
 
	
•
	
Furnish and install new sink in Mothers Room #238.

SPECIALTIES

 

	
 
	
•
	
Existing Cafeteria commercial grade equipment to be removed and discarded.

DESIGN/MANAGEMENT

 

	
 
	
•
	
Finish selections are to be provided by Erbach Waddell Architects. Above finish scope for design intent only.
	
 

	
 
	
•
	
Permit fee allowance is excluded.

	
 
	
•
	
Contractor’s general conditions and overhead/profit, and CBRE project management fees are included.

 

 

Exclusions / Qualifications:

 

	
 
	
•
	
FF&E to be provided and installed by Tenant.
	
 

	
 
	
•
	
Emergency Generator or UPS Systems are not included.
	
 

	
 
	
•
	
Window treatments are not included.
	
 

	
 
	
•
	
Appliances provided and installed by Tenant.
	
 

	
 
	
•
	
Security and card access systems are not included.
	
 

	
 
	
•
	
Tele/data wiring, systems and related improvements are not included.
	
 

	
 
	
•
	
Moving of Tenant’s personal items, computers, artwork and the like are not included.
	
 

	
 
	
•
	
Projection screens and or audio visual equipment are not included.
	
 

	
 
	
•
	
Structural alterations for File Systems, HVAC, Generators, UPS systems, etc. are not included.
	
 

	
 
	
•
	
Unforeseen conditions are not included.
	
 

	
 
	
•
	
Signage and/or graphics are not included.
	
 

	
 
	
•
	
Level 5 Finishes are not included unless noted above.
	
 

	
 
	
•
	
Repairs to finishes after the tenants move in are not included.
	
 

	
 
	
•
	
Other items not specifically referenced above.
	
 

 

 

 

Exhibit E

FORM OF LEASE COMMENCEMENT NOTICE

This is to confirm that the Occupancy Date, as defined in Paragraph 2.2 of the Lease Agreement (“Lease”), by and among Cleveland American, LLC, a Delaware limited liability company, and Holdings Cleveland American, LLC, a Delaware limited liability company (collectively, “Landlord”), and Inogen, Inc., a Delaware corporation (“Tenant”), for Premises initially consisting of an agreed-upon 6,000 rentable square feet of space in the property located at 1 American Road, Brooklyn, Ohio 44144, is, for all purposes, agreed to be ________________________, __________ and the Commencement Date, as defined in Paragraph 2.2 of the Lease, is, for all purposes, agreed to be ________________________, __________.

LANDLORD:

CLEVELAND AMERICAN, LLC,

a Delaware limited liability company

 

	
By:
	
 
	
 
	
 

	
 
	
 
	
Christopher Semarjian, Manager
	
 

 

 

HOLDINGS CLEVELAND AMERICAN, LLC, 

a Delaware limited liability company 

 

	
By:
	
 
	
Holdings Ohio Manager, LLC,

a Delaware limited liability company

its Manager
	
 

 

	
 
	
 
	
By:
	
 
	
 

	
 
	
 
	
 
	
John A. Mase, Chief Executive Officer

 

 

 

 

TENANT: 

 

INOGEN, INC.,

a Delaware corporation

 

	
By:
	
 
	
 
	
 

	
 
	
 
	
Name:
	
 
	
 

	
 
	
 
	
Title:
	
 
	
 

 

 

 

 

 

Exhibit F

EXCLUSIONS FROM OFFICE COMMON EXPENSES AND INDUSTRIAL COMMON EXPENSES

The following items shall be excluded from the definition of Office Common Expenses and Industrial Common Expenses:

	
1.
	
Repairs or other work occasioned by fire, windstorm, or other casualty of an insurable nature, or by the exercise of the right of eminent domain, to the extent of insurance proceeds for insurance carried or required to be carried or condemnation rewards received.

	
2.
	
Attorneys’ fees, costs, and disbursements, and other expenses incurred in connection with negotiations or disputes with tenants, other occupants, or prospective tenants or occupants of the Property.

	
3.
	
Expenses incurred in tenant build-out, renovating or otherwise improving or decorating, painting or redecorating space for tenants or other Property occupants, including, without limitation, permits, license, design, space planning, and inspection costs.

	
4.
	
Expenses in connection with services or other benefits of a type which are not provided to Tenant but which are provided to another tenant or occupant of the Property.

	
5.
	
Landlord’s cost of electricity or other services that are sold to tenants or for which Landlord is entitled to be reimbursed by tenants or other parties.

 

	
6.
	
Any cost for depreciation and amortization except as specifically noted herein.

 

	
7.
	
Reserves of any kind.

 

	
8.
	
Costs for repairs or replacements that are considered to be of a capital nature, (per GAAP, consistently applied) including, without limitation, capital improvements, capital repairs, capital equipment, capital tools, and other capital items (each a “Capital Item”) shall not be excluded from Office Common Expenses and Industrial Common Expenses.  The foregoing notwithstanding, Landlord may include into Office Common Expenses and Industrial Common Expenses the cost of any Capital Item incurred to comply with laws enacted after the Commencement Date, amortized over their reasonably anticipated useful life.  Landlord may also include into Office Common Expenses and Industrial Common Expenses the cost of any Capital Item incurred for “cost savings devices” to the extent that the cost savings is equal to or greater than the amortization over the reasonably anticipated useful life of such device.  In addition to the foregoing, if the Landlord replaces a Capital Item during the Term, then any subsequent replacement of such Capital Item shall be included in Office Common Expenses and Industrial Common Expenses, as applicable, and shall be amortized over its reasonably anticipated useful life of such Capital Item.

 

	
9.
	
Costs incurred due to violation by Landlord or any tenant of the terms and conditions of any lease.

 

	
10.
	
Costs and expenses due to termination or underfunding of any plan under ERISA or any other law or regulation governing employee pension plans or other benefits.

	
11.
	
Costs or fees paid to Landlord or affiliates of Landlord to the extent in excess of competitive costs or fees paid to independent suppliers and contractors.

	
12.
	
Financing or refinancing costs, including interest, principal, points and fees on debts or amortization on any mortgage or mortgages or any other debt instrument encumbering the Building or the Property.

	
13.
	
Rental payments on any ground lease or other underlying lease.

	
14.
	
Landlord’s general overhead, to include reasonable rent and office space except to the extent it is reasonably expended in connection with Landlord’s management of the Property.

 

 

	
15.
	
Costs incurred by Landlord which are associated with the operation of the business of the legal entity which constitutes Landlord, as the same is separate and apart from the cost of the operation of the Property, including legal entity formation and legal entity accounting (including the incremental accounting fees relating to the operation of the Property to the extent incurred separately in reporting operating results to the Property’s owners or lenders).

	
16.
	
Compensation or benefits provided to clerks, attendants, or other persons in commercial concessions operated by Landlord.

	
17.
	
Any fines or penalties incurred due to violation by Landlord of any governmental rule or authority.

	
18.
	
Late fees assessed for failure to timely make any payment.

	
19.
	
Costs of sculpture, paintings, or other objects purporting to be art.

	
20.
	
Travel and entertainment costs.

	
21.
	
Costs of gifts, to include the cost of any tenant appreciation events.

	
22.
	
Costs incurred in the repair, maintenance and operation of any garage or parking facility for which a use fee is charged, including, without limitation, electricity, insurance, taxes and salaries and benefits of attendants.

	
23.
	
Compensation and benefits provided to (a) administrative and executive personnel of Landlord above the level of Property superintendent or manager, and (b) employees involved in the operation of properties other than the Property to the extent of the time not spent on the operation of the Property (as reasonably estimated by Landlord).

	
24.
	
Management fees in excess of five percent (5%) of the gross rental income from the Property.

	
25.
	
Advertising, promotional and marketing costs and leasing commissions, attorneys’ fees and other related costs and expenses in connection with the negotiation and preparation of correspondence, deal memos, letters of intent, leases, subleases, assignments, space planning costs, and other costs and expenses incurred in connection with lease, sublease and assignment negotiations and transactions with present or prospective tenants or other occupants of the Property.

	
26.
	
Costs arising from Landlord’s charitable or political contributions.

	
27.
	
Any costs or expenses that Landlord and Tenant have expressly agreed are Landlord’s or Tenant’s sole responsibility under this Lease.

	
28.
	
Any costs related to the abatement, remediation or removal of any Hazardous Materials, including any asbestos-containing materials.

	
29.
	
Any costs for which Landlord is reimbursed by insurance or from any other source.

 

 

 

 

EXHIBIT G

Real Estate Commission Agreement

[SEE ATTACHED]

 

 

January 31, 2017 Real Estate Commission Agreement This document will confirm the agreement between CBRE, Inc. (“Tenant Broker”) and Cleveland American, LLC (“Landlord”) in the event a lease is executed by Inogen (Tenant”) at 1 American Road in Brooklyn, Oh. Landlord shall pay to Tenant Broker in consideration for brokerage services rendered, a brokerage commission in accordance with th eterms below: 1) Initial Fee Amount: Landlord agrees to pay Tnant Broker a total cash commission equal to five percent (5%) of the Aggregate Net Base Rental Consideration due under the new lease. In the even the lease is not written with a Net Base Rent structure, then the Net Base Rental Consideration will be defined as the modified gross base rent of the lease less the base year esitmate of the operating expenses, taxes, insurance, etc. Example $11.85 per RSF modified gross base rent - $3.85 per rsf base year (opex, re taxes, insurance) $8.00 per rsf net base rent 2) time of payment: the commission for the initial lease term shall be fifty percent (50%) due and payable upon lease execution and 50% due payable upon commencement of base rent as defined in the lease. 3) expansion/rofr/renewal: in the event of tenant’s exercise of any option to expand, right of first refusal, or renewal option as written in the lease, landlord shall pay tenant broker per the schedule in section 1 herein unless tenant provides written direction to landlord that such fee is to be paid to another broker. One hundred percent (100%) of such fee shall be due an dpayable upon lease or lease amendment (as applicable) execution. No fees shall be paid for any rents applying to the time period that is more than five (5) years after the expiration date of the initial lease term in the evfent of tenant’s exercise of any option to expand, right of first refusal, or renewal option as written in the lease. Fee share disclosure: tenant may or may not participate in a protion of the fee (share) per its agreement with cbre, inc. assignment /sale of property if the landlord assigns, sells, or otherwise transfers he lease on property for which commissions are payable prior to the final payment landlord shall remain liable for commissions due to tenant broke for commissions stated above on the same terms as provided in this agreement. Authority and Capacity: the person signing below represents and warrants (i) having full authority and signing capacity on behalf o flandlord and (ii) financial capability to pay such commissions.

 

 

 

7) Prevailing Party: If either party instututes legal action to enforce its rights under this agreement, the prevailing party will be entitled to recover its reasonable attorney’ fees and other costs so incurred. Any portion of a commission not paid to CBRE, Inc. within ten (10) business days of when due will bear interest from the due date until paid at a ten percent (10%) rate of interest per annum. Landlord: Cleveland America, LLC Tenant Broker: CBRE, Inc. Signature Signature Printed Name Ryan C. Jeffers Printed Name Title/Date First Vice President 1-31-17 Title/Date

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