Document:

Exhibit

EXHIBIT 10.1

To:    Eric Nodiff

From:    George L. Fotiades

Date:    March 29, 2019

RE:    RETIREMENT AGREEMENT

Eric, this letter confirms that your voluntary retirement from Cantel Medical Corp. (“Cantel” or the “Company”) will be effective on July 31, 2019 (the “Retirement Date”).  Based on our discussions, this letter also confirms both (i) the final pay and benefits you will receive, and (ii) the retirement benefits you are eligible to receive if you sign and return the original of this Retirement Agreement (“Retirement Agreement”) and the General Release attached hereto as Exhibit A (the “General Release”) (the Retirement Agreement and General Release being referred to collectively as the “Agreement”) to the Company (as instructed below) and do not rescind the release of ADEA Claims (as defined below) under Section 11 of the General Release, all within the time frames noted below.  All payments and benefits under this Retirement Agreement are subject to you abiding by all other terms of this Agreement.  Payments made to you under this Retirement Agreement are subject to applicable withholdings, taxes and deductions, and will, unless otherwise provided for herein, be paid when in cash through the Company’s payroll system in the ordinary course.

		
	1.
	Final Pay and Benefits.  Regardless of whether you sign and return the General Release, you will receive the final pay and benefits set forth in this Section 1 as follows:

		
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	Final Pay.  Provided that you continue to meet the duties and responsibilities of your position, you will be paid your regular base salary through and including the Retirement Date, as well as any accrued and unused PTO through such date.

		
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	Reimbursement of Expenses.  Provided that you apply for reimbursement in accordance with the Company’s established expense reimbursement procedures (within the period required by such procedures but under no circumstances later than ninety (90) days after the Retirement Date), the Company will reimburse you for expenses to the extent to which you are entitled under such procedures not later than the payment date for the payroll period next following the date on which you apply for reimbursement.

		
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	Benefits.  Your 401(k) and welfare benefits (to the extent you continue to remain eligible under the various plans) will remain in effect through your Retirement Date.  You will have the option to continue your existing group health (medical, dental and/or vision) benefits under the Consolidated Omnibus Budget Reconciliation Act of 1985 (“COBRA”) for up to 18 months, or for such other period as provided by law, provided that you pay the required premiums for COBRA continuation coverage (subject to Section 2 below).  Your COBRA period will begin on August 1, 2019 (the first day of the first month following the month in which the Retirement Date occurs) (your “COBRA Start Month”).  You will receive COBRA information from our COBRA administrator within fourteen (14) days following the Retirement Date, which will include information regarding the premiums you would be required to pay.  All other benefits, including but not limited to PTO and holiday pay, end on the Retirement Date.  Your 401(k) benefits are governed by applicable plan documents.

		
	2.
	Retirement Package.  In addition to the final pay and benefits addressed in Section 1 above, the Company will provide you with the benefits (including the Consultant Agreement, defined below) 

set forth in this Section 2 (the “Retirement Package”) to which you might not otherwise be entitled, provided that you:  (i) have reasonably continued to meet the duties and responsibilities of your position through the Retirement Date as agreed to by you and the Company; (ii) sign and return the original of the General Release to Ms. Jean Casner, Senior Vice President - Chief Human Resources Officer, Cantel Medical Corp., 150 Clove Road, Little Falls, New Jersey 07424, by hand, email to HRIS@cantelmedical.com (with a copy to jcasner@cantelmedical.com), mail or overnight courier no earlier than the Retirement Date and no later than twenty-one (21) days following the Retirement Date; (iii) do not rescind the release of ADEA Claims under the General Release during the Rescission Period (defined in Section 11 of the General Release); and (iv) abide by all other terms of this Agreement.

The lump sum payments set forth below (Retirement Payment and MICP payment) will be made within the time frames set forth below, provided that the Company has received the original signed General Release from you within the required time period and that the Rescission Period (defined in Section 11 of the General Release) has expired without rescission by you, and further provided that you abide by all other terms of this Agreement.  All payments made to you under this Retirement Agreement are subject to all applicable withholdings and taxes and will be paid through the Company’s payroll system in the ordinary course.

		
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	Retirement Payment:  The Company will pay you the sum of $491,438 (the “Retirement Payment”).  Such payment will be made in a lump sum at a time agreed by you and the Company that is (i) no sooner than two weeks after the Company’s receipt of the original signed General Release from you within the required time period and the expiration of the Rescission Period without rescission by you, and (ii) no later than January 31, 2020, and is subject to abiding by all other terms of this Agreement.

		
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	MICP Payment:  You will receive your full (unprorated and unadjusted as a result of performance) MICP payment with respect to the fiscal year ending July 31, 2019 (“FY2019”) at the target percentage (55%) of your base salary in effect on your Retirement Date.  Such MICP payment will be made in a lump sum two weeks after the Company’s receipt of the original signed General Release from you within the required time period and the expiration of the Rescission Period without rescission by you.

		
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	LTI:  All unvested restricted stock awards (“RSAs”) and restricted stock units (“RSUs”) granted to you by Cantel will be accelerated (with any performance-based RSAs and RSUs vesting based on target performance (notwithstanding the terms thereof), with no upward or downward adjustment to the award regardless of the actual performance thresholds achieved), fully vested and no longer subject to forfeiture as of the Retirement Date, or a cash equivalent payment to any such accelerated award will be paid by Cantel; provided that the election to make a cash equivalent payment shall be at Cantel’s sole discretion.  Notwithstanding any provision in any applicable RSA agreement or RSU agreement to the contrary, (i) shares in settlement of the vested RSAs, and accrued and unpaid dividends associated therewith, will be delivered or the cash equivalent paid, as applicable, shortly after your Retirement Date (but effective as of the Retirement Date) and (ii) shares in settlement of the vested RSUs, including all dividend equivalents associated therewith, will be delivered or the cash equivalent paid, as applicable, as of the vesting date provided for in the original grant of such RSUs.  You acknowledge and agree that you are not entitled to, and are not receiving, any additional equity awards or cash equivalents on or after the date of this Retirement Agreement, other than as set forth in this Section and Section 7 of this Retirement Agreement.

		
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	Full Payment of COBRA Premiums:  Beginning with the COBRA Start Month, the Company will pay the employer and employee portion of the premiums for COBRA continuation coverage for you and/or one or more qualified beneficiaries (to the extent you elect such COBRA coverage) until the earliest of (i) nineteen (19) months, (ii) you become eligible for coverage under another group health plan offered by your employer or your spouse’s employer or (iii) you are no longer eligible for COBRA coverage (as applicable, the “COBRA Payment Period”).  If you wish to continue COBRA coverage beyond the end of the COBRA Payment Period and such coverage is otherwise available under the applicable plan, you must pay the required COBRA premiums as in effect from time to time and as set forth in the COBRA information you receive from the Company’s COBRA administrator.

Notwithstanding the preceding paragraph, if the Company determines that all or a portion of the payment of the COBRA premiums under this Section would result in a violation of the nondiscrimination rules of Section 105(h)(2) of the Internal Revenue Code or any statute or regulation of similar effect (including but not limited to the 2010 Patient Protection and Affordable Care Act, as amended by the 2010 Health Care and Education Reconciliation Act), then in lieu of paying the COBRA premiums, the Company shall impute the equivalent amount into your income throughout the COBRA Payment Period.  Such payment will be subject to applicable withholdings.  By your signature below, you acknowledge and agree that the Company may modify or terminate its group health plans at any time and that, notwithstanding the above, you shall have the right to participate in the Company’s group health plans only in accordance with the applicable plan documents.  You further agree to promptly provide the Company notice if you become covered or eligible to be covered under a group health plan of your employer or your spouse’s employer.

		
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	Consultant Agreement.  The Company will provide you with a twelve (12) month Consultant Agreement (substantially in the form of Exhibit B hereto), commencing on the first day following the Retirement Date and ending on July 31, 2020 pursuant to which you will be available to consult on matters such as mergers & acquisitions and anti-corruption training, as well as other legal work as may be agreed from time to time.  During the consulting period you will report to Jeff Mann.  The consulting fee will be $27,500 per month, subject to the terms of the Consultant Agreement.  The Company will have the option to renew the consulting term for an additional year in its discretion (provided that you are willing to continue providing services).

		
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	Miscellaneous.  Following the Retirement Date, you will be permitted to retain your cell phone provided by the Company; provided, however, that you must first have the Company’s IT department delete from the cell phone any proprietary or confidential information, software and other information and material deemed necessary or appropriate by the Company.  The Company will reimburse you up to $1,500 for the purchase of a new laptop computer, and the Company’s IT department will transfer documents/data it deems appropriate, e.g., contact file, personal documents and photographs, to your new personal computer.  You acknowledge that the Company may be required to impute the value of the cell phone into your income or treat the reimbursement for the purchase of a new laptop computer as additional taxable compensation.

3.Governing Law; Jurisdiction.  This Retirement Agreement will be governed by and construed in accordance with the laws of the State of New Jersey without regard to principles of conflicts of laws.  As to any dispute concerning or arising out of this Retirement Agreement, each of Cantel and you hereby expressly consent to personal jurisdiction in the State of New Jersey, hereby submit to the exclusive jurisdiction of the state and federal courts located in the State of New Jersey, County of Passaic, and further agree not to assert that any action brought in such jurisdiction has been brought 

in an inconvenient forum or that such venue is improper.  To the extent permitted by law, any and all claims asserted in such an action shall be adjudicated by a judge sitting without a jury.

		
	4.
	Tax Consequences.  Notwithstanding any action the Company takes under Section 2 with respect to any or all income tax, payroll tax or other tax-related withholding with respect to payments under this Retirement Agreement, the ultimate liability for all taxes with respect to such payments is and remains your responsibility and the Company (i) makes no representation or undertakings regarding the treatment of any tax-related items in connection with this Retirement Agreement, and (ii) does not commit to structure the payments to reduce or eliminate your liability for any taxes with respect to the payments.

		
	5.
	Section 409A.  This Retirement Agreement, and any payment hereunder, is intended to be exempt from Section 409A of the Internal Revenue Code (“Section 409A”) under the short-term deferral exemption to the maximum extent permitted by Section 409A.  However, to the extent that this Retirement Agreement or any payment hereunder is subject to Section 409A, this Retirement Agreement will be construed and interpreted in a manner that is consistent with the requirements of Section 409A.  For these purposes, each “payment” (as defined by Section 409A) made under this Retirement Agreement shall be considered a “separate payment.” Notwithstanding the foregoing, the Company makes no representations that the payments and benefits provided under this Retirement Agreement comply with Section 409A and in no event will the Company, its divisions and affiliates nor their respective directors, officers, employees or advisers be liable for all or any portion of any taxes, penalties, interest or other expenses that may be incurred by you on account of non-compliance with Section 409A.

If this Retirement Agreement (or any portion thereof) is subject to Section 409A and any amount subject to Section 409A becomes payable as a result of your “separation from service” (as defined under Section 409A) and at such time you are a “specified employee” (as defined under Section 409A), payment of such amount shall be delayed and shall be paid (without interest) on the first day of the seventh calendar month following the date of your “separation from service.” 

		
	6.
	Severability.  If any one or more of the provisions of this Retirement Agreement is held invalid, illegal or unenforceable, the remaining provisions of this Retirement Agreement shall be unimpaired, and the invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision that comes closest to the intent of the parties.

		
	7.
	2014 Severance Agreement; Change in Control.  You agree that you are not entitled to severance or any other amounts payable or benefits due under the Amended and Restated Executive Severance Agreement dated as of November 17, 2014 between you and the Company (the “2014 Severance Agreement”) and that agreement shall have no further force and effect as between the parties except with respect to the definitions provided in the following paragraph.

In the event (i) a “Change in Control” of Cantel (as defined in the 2014 Severance Agreement) occurs prior to or within six (6) months after the Retirement Date or (ii) a “Potential Change in Control” of Cantel (as defined in the 2014 Severance Agreement) occurs prior to the Retirement Date and a resulting “Change in Control” (as defined in the 2014 Severance Agreement) occurs within fifteen (15) months following the Retirement Date, then in addition to the other payments under this Agreement, Cantel will pay you a lump sum of (x) $984,238 plus (y) the difference in the cash equivalent value of your TSR-based RSA and RSU grants actually vested on your Retirement Date pursuant to Section 2 of this Retirement Agreement and the reasonably estimated value of such LTI grants had the grants been adjusted upward (but not downward) pursuant to the original terms of the TSR-based RSA and RSU grant documents as of July 31, 2019 

(collectively, the two (2) payments being the “CIC Payment”).  The CIC Payment will be paid to you within ten (10) calendar days following the date of the Change in Control.

Eric, I would like to personally thank you for your many years of dedication and contributions to Cantel and wish you well in your retirement.

Sincerely,

CANTEL MEDICAL CORP.

By:  ___________________________
        George L. Fotiades
        President and CEO, Cantel Medical Corp.

ACCEPTANCE AND AGREEMENT TO RETIREMENT AGREEMENT

By signing below, I, Eric Nodiff, acknowledge and agree to the following:

		
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	I have had adequate time to consider whether to sign this Retirement Agreement.

		
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	I have read this Retirement Agreement carefully.

		
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	I understand, accept and agree to all of the terms of this Retirement Agreement.

		
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	At the time of signing this Retirement Agreement, I have no knowledge of any Claims (as defined in the General Release).

		
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	I have not, in signing this Retirement Agreement, relied upon any representations or statements, written or oral, or explanations made by the Company except for those specifically set forth in this Retirement Agreement.

		
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	I intend this Retirement Agreement to be legally binding.

		
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	I have kept a full copy of this Retirement Agreement for my records.

____________________________________        ______________________________________                                                    
Date                            Eric Nodiff

 

Exhibit A

GENERAL RELEASE

To:    Eric Nodiff

From:    George L. Fotiades

Date:    [INSERT]

RE:    GENERAL RELEASE

Eric, reference is made to the Retirement Agreement by and between you and Cantel Medical Corp. (“Cantel” or the “Company”) dated March __, 2019 (“Retirement Agreement”).  For purposes of this General Release, capitalized terms used but not defined herein shall have the respective meanings ascribed to them in the Retirement Agreement.

In accordance with the terms of the Retirement Agreement, you are eligible to receive the Retirement Package set forth in the Retirement Agreement if you sign and return the original of this General Release to the Company (as instructed below) and do not rescind the release of ADEA Claims (as defined below) under Section 11 of this General Release, all within the time frames noted below.

		
	1.
	General Release of Claims.  By signing this General Release, you agree that the Retirement Package, and other benefits set forth in the Retirement Agreement, constitute adequate consideration for your release and waiver of claims as set forth below.  For valuable consideration you receive from the Company pursuant to the Retirement Agreement, you, on behalf of yourself and your heirs, executors, administrators, trustees, representatives, successors and assigns (collectively, the “Releasors”) hereby release, waive and forever discharge all claims, demands, causes of actions, administrative claims, obligations, liabilities, claims for punitive or liquidated damages or penalties, any other damages, any claims for costs, disbursements or attorney’s fees, any individual or class action claims, and any other claims or demands of any nature whatsoever, whether asserted or unasserted, known or unknown, absolute or contingent that you or any of the other Releasors have or may have against the Company, any parent, subsidiary, division, affiliated or related entities, its and their present and former officers, directors, shareholders, trustees, employees, agents, attorneys, insurers, representatives and consultants, and the current and former trustees and administrators of any pension or other benefit plan applicable to the employees or former employees of any of them, and the successors, predecessors and assigns of each (collectively “Releasees”), arising out of, or in any manner based upon, or related to, any act, occurrence, transaction, omission or communication that transpired or occurred at any time on or before the date of your signing of this General Release.

Without limitation to the foregoing, you specifically release, waive and forever discharge the Releasees from and against:  any and all claims arising out of or relating to your employment by the Company (and/or by any of the other Releasees), the terms and condition of such employment and/or the termination of such employment; any and all claims that arise under the U.S. Constitution, the New Jersey Constitution, the New Jersey Law Against Discrimination, N.J. Rev. Stat. § 10:5-1 et seq., the New Jersey Family Leave Act, N.J. Stat. § 34:11B-1 et seq., the New Jersey Conscientious Employee Protection Act, N.J. Stat. § 34:19-1 et seq., any claims under any other New Jersey or other state or local anti-discrimination, employment or human rights laws or regulations, or any other New Jersey 

or other state or local law, ordinance or regulation, any claims under any other state or local law, ordinance or regulation, any claims under the Age Discrimination in Employment Act, 29 U.S.C. § 621 et seq., Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq., the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq., the Employee Retirement Income Security Act of 1974, 29 U.S.C. § 1001 et seq., the Equal Pay Act, the federal Family and Medical Leave Act, 29 U.S.C. § 2601 et seq., the National Labor Relations Act, 29 U.S.C. § 151 et seq., the Genetic Information Nondiscrimination Act, 42 U.S.C. § 2000ff et seq., the Sarbanes-Oxley Act, 15 U.S.C. § 7201 et seq., the Fair Labor Standards Act of 1938, 29 U.S.C. § 201 et seq., and any amendments to any of the above; any and all claims arising under any other local, state or federal constitution, statute, ordinance, regulation or order, or that involve claims for discrimination or harassment based on age, race, religion, creed, color, national origin, ancestry, affectional or sexual orientation, sexual preference, gender identity or expression, military or veterans status, sex, disability, marital status, pregnancy, genetic information, or any other legally protected category or characteristic; any and all claims for wages, salary, commissions, expense reimbursement, or other compensation; any and all claims for retaliation, reprisal, wrongful discharge, breach of contract (express or implied); any and all whistleblower claims under any federal, state or local law or regulation or under common law; and/or any other tort, contract or other statutory or common law cause of action, including, without limitation, any claims for attorneys’ fees, costs or disbursements.

		
	2.
	Release of Unknown Claims.  You understand that this release extends to all of the aforementioned claims and potential claims, whether now known or unknown, suspected or unsuspected (collectively, “Claims”).

		
	3.
	Excluded Claims.  You are not, by signing this General Release, releasing or waiving (i) any vested interest you may have in any stock grants, stock options or other forms of equity awards, 401(k) or other retirement plan by virtue of your employment with the Company, subject to the terms and conditions of the applicable plans, any grant or award agreement and applicable law, (ii) any rights or claims that may arise after this General Release is signed by you, (iii) the right to institute legal action for the purpose of enforcing the provisions of this General Release or the Retirement Agreement, (iv) any right you may have to apply for any state unemployment insurance benefits, (v) any workers compensation benefits to which you may be entitled under applicable law, (vi) any rights to indemnification under any agreement with the Company, any certificate of incorporation or by laws (or comparable organizational document) of the Company or any applicable insurance policy of the Company with respect to acts or omissions by you occurring or alleged to have occurred during the course of your employment by the Company (and/or by any of the other Releasee entities), subject to the applicable definitions, terms and conditions of any such agreement, certificate of incorporation, by laws (or comparable organizational document), insurance policy and applicable law, or (vii) any rights for continuation coverage under COBRA.  Additionally, nothing in this General Release waives or otherwise limits your right to:  file a charge or complaint with the U.S. Equal Employment Opportunity Commission (“EEOC”) (and/or with any other government agency); testify, assist or participate in any investigation, hearing or proceeding conducted by the EEOC (and/or by any other government agency); or challenge under the Older Workers Benefit Protection Act (“OWBPA”) (29 U.S.C. § 626) the knowing and voluntary nature of your release of any claims that you may have under the ADEA.  However, neither the immediately preceding sentence nor any other provision in this General Release constitute a waiver of any kind by any of the Releasees of their right to assert the Release set forth in this General Release as a defense to any charge or complaint filed with the EEOC, any other government agency, any court, and/or any other tribunal.  Additionally, you hereby waive any right to, and agree that you will not accept, any monetary award or recovery resulting from a filing of a charge or complaint by or with the EEOC, any other government agency, any court, and/

or any other tribunal against the Company (and/or against any of the other Releasees) asserting or alleging any claim, demand or cause of action that has been released or waived in this General Release.  In addition, for the avoidance of doubt, nothing in this General Release shall be interpreted to limit your right to receive an award to which you may be entitled for information provided to the U.S. Securities and Exchange Commission (“SEC”), the U.S. Commodity Futures Trading Commission (“CFTC”), or equivalent state securities enforcement agencies.

		
	4.
	Cooperation on Transition of Business.  You agree that you will provide to the Company on or before your Retirement Date, and at any time upon the Company’s reasonable request following the Retirement Date, a list and status of current work projects and other information requested by the Company to ensure an orderly transition of such projects.  You agree to also provide a list of any current action items with key customers and/or vendors or external communication follow up with customers or vendors that need to occur to ensure continuation of business.  You also agree to assist and cooperate with the Company in the transition of work responsibilities.

		
	5.
	Return of Property.  You acknowledge by your signature to this General Release that as of the date you sign this General Release you have returned to the Company all property of the Company or any related entity, including laptops, tablets, external storage devices, any other electronic devices and equipment, or any other property issued to you during the course of employment and all documents, files, correspondence, emails and other electronic communications, reports, materials, legal documents, contracts, marketing materials, and other items, whether in hard copy, on DVD, disc, flash drive or other storage mechanism, or on any electronic device, or otherwise, including all copies, which belong to the Company or any related entity or are related to the business of, or the services you performed for, the Company or any related entity, for any customer, including but not limited to any property, documents, files, correspondence, emails and other electronic communications, reports, materials, legal documents, contracts, marketing materials, and other items containing trade secret, proprietary or confidential information and materials.

		
	6.
	Non-Disparagement.  You agree that you will not make any material disparaging or negative remarks, whether oral or in writing, regarding the Company, or their respective officers, directors, employees or affiliates, or their respective operations, products and/or services except for remarks to employees or directors of the Company in connection with the performance of services under the Consultant Agreement.  Neither this Section nor any other provision of this General Release affects or restricts your obligation to provide good faith truthful information in connection with an application for state unemployment compensation benefits, or to provide any other good faith truthful information required in response to a government inquiry, in response to a valid subpoena or court order, in an action to enforce the terms of this General Release or as otherwise specifically required by law.  In addition, neither this Section nor any other provision of this General Release affects or restricts your obligation to provide good faith truthful information in connection with the filing of a claim or charge with, or an investigation, hearing or proceeding conducted by, a governmental agency, including the SEC, the CFTC, the EEOC or similar state agencies.  You acknowledge and agree however (as indicated above in Section 1 of this General Release) that you will not be entitled to recover any award of money, compensation, costs, attorney’s fees or damages whatsoever from the Company or any of the other Releasees in connection with any charge of discrimination or other claim that has been released and/or waived under Section 1 of this General Release or if you have such a charge or claim filed on your behalf, and you agree that the Retirement Package, and other benefits set forth in the Retirement Agreement, that you receive or for which you are eligible under the Retirement Agreement fully and completely compensate you for any and all claims you may have against the Company or any of the related entities and individuals released in Section 1 of this General Release.  You may not be held 

criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that:  (a) is made (i) in confidence to a federal, state or local government official, either directly or indirectly, or to an attorney; and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (b) is made in a complaint or other document that is filed under seal in a lawsuit or other proceeding.  Nothing in this General Release is intended to conflict with 18 U.S.C. § 1833(b) or create liability for disclosures of trade secrets that are expressly allowed by 18 U.S.C. § 1833(b).

		
	7.
	Return of Retirement Package.  You will not receive the Retirement Package, and other benefits set forth in the Retirement Agreement, and you will be required to return any such payments or benefits made to you or on your behalf if you (i) do not sign this General Release and return the original of this General Release within the time period specified in this General Release, (ii) rescind the release of ADEA Claims under this General Release after signing the General Release, (iii) violate any of the terms and conditions set forth in this General Release or (iv) intentionally and materially breach any provision of the Confidentiality and Non-Competition Agreement between you and the Company dated as of January 1, 2010 (the “Confidentiality Agreement”) and fail to cure such breach (if curable) within thirty (30) days.  The remedies provided for in this Section 7 are in addition to any other remedies that may be available to the Company under law or equity.

		
	8.
	Binding Effect.  This General Release is final and binding upon and inures to the benefit of the parties and their respective successors and legal representatives and permitted assigns, and together with the applicable provisions of the Confidentiality Agreement (defined above) constitutes the complete and exclusive statement of the terms and conditions of your retirement. You acknowledge that you have not relied on any representations or statements, whether oral or written, other than the express statements of the Retirement Agreement and this General Release (and the applicable provisions of the Confidentiality Agreement), in signing this General Release.  With the exception of the Confidentiality Agreement and the Retirement Agreement, this General Release supersedes and merges all prior negotiations, agreements and understandings between the Company and you, if any.  No modification, release, discharge or waiver of any provision of this General Release shall be of any force or effect unless made in writing and signed by the Company and you, and specifically identified as an amendment, modification, release or discharge of this General Release.  If any term, clause or provision of this General Release is determined for any reason by a court of competent jurisdiction to be invalid, unenforceable or void, the determination shall not impair or invalidate any of the other provisions of this General Release, all of which shall be performed in accordance with their respective terms.  However, if any of the waivers and releases set forth in Section 1 of this General Release are held to be invalid, void and/or unenforceable by a court or arbitrator then:  the remaining waivers and releases shall remain fully valid and enforceable and, upon request by the Company, you shall immediately duly execute and deliver to the Company a release and waiver that is legal and enforceable to the fullest extent of the law.

		
	9.
	Signing Period.  By your signature to this General Release, you acknowledge and agree that you have been given a period of at least twenty-one (21) calendar days to consider this General Release prior to signing it and that you have not signed it until the twenty-first day after receiving it or, if you have signed it prior to the expiration of the twenty-one (21) day period, you are acknowledging that you have done so knowingly and voluntarily and on the advice of your own attorney at your expense and that the Company has in no way requested, asked or required that you sign this General Release prior to the expiration of the twenty-one (21) day period.  By your signature you also acknowledge and agree that the Company has advised you to consult with an attorney of your choice at your expense prior to signing this General Release and you have done so, or chosen not to do so, of your own accord.  You further agree that any modifications made to this General Release, material or otherwise, 

do not restart or affect in any manner the consideration period of at least twenty-one (21) calendar days.

		
	10.
	Confidentiality Agreement.  By signing this General Release, you acknowledge and agree that the post-termination obligations and provisions of the Confidentiality Agreement will continue in full force and effect according to the applicable terms of the Confidentiality Agreement following your termination.  By signing this General Release, you represent that you have complied with all obligations, terms and provisions of the Confidentiality Agreement and will continue to comply with the obligations that survive termination of your employment.

		
	11.
	Right to Rescind Release of ADEA Claims.  You are hereby notified of your right to rescind the release of claims in regard to claims arising under the Federal Age Discrimination in Employment Act, 29 U.S.C. § 621 et seq. (“ADEA Claims”) within seven (7) calendar days after signing this General Release (the “Rescission Period”).  In order to be effective, the rescission must be in writing and delivered to Ms. Casner, Senior Vice President - Chief Human Resources Office, Cantel Medical Corp., 150 Clove Road, Little Falls, New Jersey 07424, by hand, email to HRIS@cantelmedical.com (with a copy to jcasner@cantelmedical.com and pclifford@cantelmedical.com) or mail.  If delivered by mail, the rescission must be postmarked within the required period, properly addressed to Ms. Casner, as set forth above, and sent by certified mail, return receipt requested.  It is further understood that, if you rescind the release of ADEA Claims in accordance with this Section, or if you decide not to sign this General Release, the Company shall have no obligation to provide the Retirement Package or any other benefits provided under the Retirement Agreement, and you shall be required to return or repay any such payments or benefits already provided to you or made on your behalf.

		
	12.
	Governing Law; Jurisdiction.  This General Release will be governed by and construed in accordance with the laws of the State of New Jersey without regard to principles of conflicts of laws.  As to any dispute concerning or arising out of this General Release, each of Cantel and you hereby expressly consent to personal jurisdiction in the State of New Jersey, hereby submit to the exclusive jurisdiction of the state and federal courts located in the State of New Jersey, County of Passaic, and further agree not to assert that any action brought in such jurisdiction has been brought in an inconvenient forum or that such venue is improper.  To the extent permitted by law, any and all claims asserted in such an action shall be adjudicated by a judge sitting without a jury.

		
	13.
	Severability.  If any one or more of the provisions of this General Release is held invalid, illegal or unenforceable, the remaining provisions of this General Release shall be unimpaired, and the invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision that comes closest to the intent of the parties.

Eric, your signature below indicates that you have carefully read, understand and agree to all terms and provisions of this General Release in its entirety.  Your signature further indicates that you have had a sufficient and reasonable amount of time prior to signing this General Release to ask questions regarding this General Release, that you have been advised to seek legal advice and that you have signed this General Release as a free and voluntary act.

If you wish to receive the Retirement Package, and other benefits set forth in the Retirement Agreement, you must sign and return the original of this General Release to Jean Casner in Human Resources by hand, mail or overnight courier (as set forth in Section 2 of the Retirement Agreement) no earlier than the Retirement Date and no later than the close of business on the twenty-first day following the Retirement Date.  You must also abide by all other terms of this General Release.

ACCEPTANCE AND AGREEMENT TO GENERAL RELEASE

By signing below, I, Eric Nodiff, acknowledge and agree to the following:
		
	•
	I have had adequate time to consider whether to sign this General Release.

		
	•
	I have read this General Release carefully.

		
	•
	I understand, accept and agree to all of the terms of this General Release.

		
	•
	I am knowingly and voluntarily releasing my claims as set forth in this General Release.

		
	•
	I have not, in signing this General Release, relied upon any representations or statements, written or oral, or explanations made by the Company except for those specifically set forth in this General Release.

		
	•
	I intend this General Release to be legally binding.

		
	•
	I have kept a full copy of this General Release for my records.

I am signing this General Release no earlier than the Retirement Date as defined above and no later than the close of business on the twenty-first day thereafter.

________________________________            __________________________________                                                    
Date                            Eric Nodiff

Exhibit B
CONSULTANT AGREEMENT

This CONSULTANT AGREEMENT (this “Agreement”) is effective as of August 1, 2019 (the “Effective Date”) by and between Cantel Medical Corp. (the “Company”) and Eric Nodiff, Single member LLC or similar disregarded entity may be inserted. an independent consultant (“Consultant”).  The Company and Consultant are collectively referred to as the “Parties” and individually as a “Party” in this Agreement.
WHEREAS, the Company desires to engage Consultant to perform certain consulting services for the Company, and Consultant desires to accept such engagement, pursuant to the terms and conditions of this Agreement.
NOW, THEREFORE, in consideration of the foregoing premises and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:
ARTICLE 1
SERVICES AND FEES
1.1    Services.  Consultant will provide consulting services for the Company related to legal support for mergers and acquisitions and, to the extent mutually agreed, other matters of the nature historically performed by Consultant (the “Services”) on the terms and conditions set forth herein.  Consultant will take direction from Jeff Mann, SVP and General Counsel of the Company, and his designees.  Consultant will have the right to determine how he will provide the services.  The Company acknowledges that the Services will generally be provided on a part time basis as determined by Jeff Mann and in consultation with Consultant; provided, however, that the specific time required for Services will vary based on the specific matter(s) Consultant is working on.  Consultant will provide the Services independently and without use of Company personnel or other resources, except to the extent approved in advance by the Company (e.g., pertinent files, electronic documents, etc.).
1.2    Compensation.  In consideration for the Services rendered by Consultant hereunder, the Company agrees to pay Consultant a fixed consulting fee of $27,500 per month during the term of this Agreement.  It is anticipated by the Parties that Consultant will provide between 500 and 700 hours of Services over the term of this Agreement.  In the event that Consultant provides less than 500 hours of Services during the term of this Agreement, there will be no adjustment to the monthly payment.  In the event that Consultant provides more than 700 hours of Services during the term, Consultant will provide documentation for such hours and invoice the Company for each such hour of Service in excess of 700 hours at the rate of $500 per hour or such other rate that is mutually agreed in writing by the parties.  Consultant shall be responsible for documenting hours and work performed and shall keep the Company reasonably apprised (by email to Jeff Mann or his designee) on a monthly basis as to the hours of Services accrued to-date under the Agreement. The number of hours performed will be deemed final and approved unless the Company gives Consultant a written notice disputing such number of hours together (with a reasonably detailed explanation of the basis for such dispute) within ten (10) days following Consultant’s submission of his monthly report. Payment will be made within ten (10) days following receipt of an invoice from Consultant, or monthly, as the parties may agree.  In addition, the Company will pay all of Consultant’s reasonable travel, food and related expenses (consistent with the Company’s travel policies for senior executives) incurred in connection with the Services that are approved in advance by the Company.

1.3    Consultant will provide a written Statement of Work to be approved by Jeff Mann prior to any work commencing, setting forth the scope of Services and a good faith estimate of the number of hours and travel expenses expected to be incurred by Consultant for such work.
ARTICLE 2
INDEPENDENT CONSULTANT RELATIONSHIP
2.1    Independent Contractor Status.  To the fullest extent permitted by law, Consultant will be an independent contractor to the Company.  Consultant will not be deemed an agent, employee or servant of the Company.  Neither the Company nor Consultant will have any right to act on behalf of or bind the other Party for any purpose.  Consultant is authorized only to provide the Services in accordance with the terms of this Agreement.  Consultant does not have the right to enter into any contract or agreement (whether written or oral) on behalf of the Company.  Consultant is not authorized to make any commitments or create any obligation on the Company’s behalf.  The Company acknowledges and agrees that the Services will involve business consulting and advice, and not involve legal services or the practice of law.  The Company agrees to utilize legal counsel in connection with any Services to the extent necessary.
2.2    No Employee Benefits.  In connection with the Services and this Agreement, Consultant:  (a) acknowledges and agrees that Consultant will not receive or be eligible to receive from the Company or any of its affiliates or subsidiaries any benefits provided to employees of the Company or any of its affiliates or subsidiaries; (b) hereby declines all offers of employee benefits from the Company or its affiliates or subsidiaries; and (c) to the extent permitted by law, waives any and all rights and claims to such employee benefits.  The foregoing will not nullify or otherwise affect any obligation the Company has to Consultant under the Retirement Agreement dated January [INSERT], 2019 between the parties (the “Retirement Agreement”) and the General Release provided in accordance with the Retirement Agreement.
2.3    Tax Treatment.  Consultant will be solely responsible to pay any and all state, local and/or federal income, Social Security and unemployment taxes payable with respect to all compensation payable to Consultant under this Agreement.  The Company will not withhold any taxes or issue W-2 forms for Consultant, but will provide Consultant with a Form 1099 if and as required by law.

ARTICLE 3
REPRESENTATIONS AND WARRANTIES
3.1    Consultant’s Representations, Warranties and Agreements.
3.1.1    Consultant represents and warrants to the Company that:  (a) all Services provided hereunder will be performed to the best of his ability with the standards of care, skill and diligence used by persons who are skilled, trained and experienced with respect to the Services to be provided hereunder; (b) neither the execution of this Agreement nor the performance of his obligations hereunder will violate any other agreement pursuant to which Consultant may be a party; and (c) Consultant has the right and authority to execute, deliver and perform this Agreement, and that he is not, and during the term of this Agreement will not be, a party to any agreement, contract or undertaking which would restrict or prohibit him in any way from undertaking or performing or discharging any of his duties and responsibilities under this Agreement.

3.1.2    Consultant represents that he has no conflicts of interest in the performance of Services hereunder and that if any such conflicts arise during the term of this Agreement, he will promptly disclose them to the Company.
3.1.3    The compensation paid hereunder has been established through good faith and arms-length bargaining and represents the fair market value of the Services rendered.
ARTICLE 4
COMPLIANCE WITH LAWS
4.1    Compliance with Laws.  In connection with the performance of Services pursuant to this Agreement, Consultant will comply with the provisions of all applicable state, local and federal laws, regulations, ordinances, requirements and codes.  Consultant further agrees to comply with the Company’s policy of maintaining a business environment free of all forms of discrimination including sexual harassment.
ARTICLE 5
NON-DISCLOSURE; NON-USE; AND NON-COMPETE
5.1    Confidential Information.  The term “Confidential Information” means all information (whether or not specifically labeled or identified as confidential), in any form or medium, that is disclosed to, or developed or learned by, Consultant in connection with the performance of the Services hereunder, and that relates to the business, products, research or development of the Company or its affiliates, suppliers, clients or customers.  Confidential Information will not include any information that Consultant can demonstrate:  (a) is publicly known through no wrongful act or breach of any obligation of confidentiality; (b) was received by Consultant from a third party not in breach of any obligation of confidentiality; or (c) was independently developed by Consultant without any use of any Confidential Information.  Within five (5) business days of the termination of this Agreement, Consultant will return to the Company all Confidential Information and all other properties of the Company.
5.2    Agreement to Maintain Confidentiality.  Consultant acknowledges and agrees that he will have access to and contribute to Confidential Information and that he intends to protect the legitimate business interests of the Company.  Consultant agrees that, during the term of this Agreement and at all times thereafter, he will not use for his benefit or the benefit of any other person, and will not disclose to any other person or entity, any Confidential Information, except to the extent such use or disclosure is required in the performance of the Services, pursuant to Section 5.3 of this Agreement, or is made with the Company’s prior written consent.  Consultant will use his best efforts and utmost diligence to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft.  However, Consultant will not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that:  (a) is made (i) in confidence to a federal, state or local government official, either directly or indirectly, or to an attorney and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (b) is made in a complaint or other document that is filed under seal in a lawsuit or other proceeding.  Nothing in this Agreement is intended to conflict with 18 U.S.C. § 1833(b) or create liability for disclosures of trade secrets that are expressly allowed by 18 U.S.C. § 1833(b).
5.3    Required Disclosures.  In the event that Consultant is required by law or court order to disclose any Confidential Information, Consultant will:  (a) promptly notify the Company in writing and in no event no later than five (5) business days prior to any such disclosure; (b) cooperate with the Company to preserve 

the confidentiality of such Confidential Information consistent with applicable law; and (c) use Consultant’s best efforts to limit any such disclosure to the minimum disclosure necessary to comply with such law or court order.
5.4    Covenant Not To Compete.  During the term of this Agreement, Consultant will be free to pursue other consulting engagements, provided that Consultant will not, directly or indirectly, either alone or in association with others:  (a) develop, design, market, sell or render products which are competitive with Company products in the U.S. or Canada, or render services to anyone that develops, designs, markets, sells or renders products which are competitive with Company products in the U.S. or Canada; or (b) solicit any of the employees or consultants of the Company to leave the employ of the Company.  Consultant agrees that the foregoing limitations are reasonable and do not preclude Consultant from pursuing his livelihood.  However, if any such limitation is found by any court of competent jurisdiction to be unenforceable because it extends for too long a period of time, over too great a range of activities or in too broad a geographic area, it will be interpreted to extend only over the maximum period of time, range of activities or geographic area, as the case may be, as to which it may be enforceable.

ARTICLE 6
TERM
6.1    In General.  This Agreement will be effective for the one (1) year period ending July 31, 2020.
6.2    Early Termination Provisions.  Notwithstanding Section 6.1, this Agreement may be terminated (i) by Consultant at any time by providing at least thirty (30) days’ notice to the Company, and (ii) by the Company by providing at least one-hundred eighty (180) days’ notice to Consultant at any time by the Company following a Change in Control (as defined in the Amended and Restated Executive Severance Agreement dated as of November 17, 2014), in each case for any reason or no reason.  In the event this Agreement is terminated by either party, all accrued but unpaid amounts through the last day of the month that the termination occurs shall be payable to Consultant as provided in Section 1 of this Agreement, and, following such termination, the Company shall maintain the right to enforce all applicable terms of this Agreement including Sections 2, 3, 4, and 5 herein.
ARTICLE 7
MISCELLANEOUS
7.1    No Present or Future Agreements or Employment Promises.  Consultant acknowledges that the Company makes no promise regarding the renewal or extension of this Agreement or future agreements, or any promise of present or future use of Consultant.
7.2    Assignments; Waiver.  This Agreement may not be assigned by Consultant, in whole or in part, without the prior written consent of the Company.
7.3    Governing Law.  This Agreement will be governed by and construed in accordance with, the laws of the State of New Jersey, without giving effect to any principles of conflicts of law.
7.4    Severability; Survival.  If any provision of this Agreement is held or declared to be prohibited or invalid under applicable law, such provision will be ineffective only to the extent of such prohibition or 

invalidity, without invalidating the remainder of such provisions or the remaining provisions of this Agreement.
7.5    Entire Agreement; Amendments; Counterparts.  This Agreement, which is entered into in connection with the Retirement Agreement, contains the entire agreement between the Parties hereto with respect to the subject matter hereof and supersedes any previous understandings or agreements, whether written or oral, in respect of such subject matter.  The language used in this Agreement will be deemed to express the mutual intent of the Parties, and no provision of this Agreement will be presumptively construed against any Party.  This Agreement may only be amended by a written instrument executed by the Parties hereto.  This Agreement may be signed in one or more counterparts, each of which will constitute one and the same instrument.

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the Effective Date.
CANTEL MEDICAL CORP.

By:_________________________________
Name:  George L. Fotiades
Title:  President and CEO

CONSULTANT

__________________________________
[Eric Nodiff or contracting entity]box-ex101_95.htm

Exhibit 10.1

[***] Certain identified information has been excluded from this exhibit because it is both (i) not material and (ii) would be competitively harmful if publicly disclosed.

 

 

	
SERVICE

	
ORDER

	
 
	
 

	
NO. 
	
 

 

This Service Order is issued pursuant to the existing Colocation Facilities Agreement by and between Switch and the Customer indicated below. This Service Order is effective as of the date of Switch's signature hereto.

 

	
Customer Name:
	
BOX Inc.
	
 
	
Billing Contact:
	
[***]
	
 

	
Contact Name:
	
[***]
	
 
	
Billing Email:
	
[***]
	
 

	
Contact Phone:
	
[***]
	
 
	
Billing Phone:
	
[***]
	
 

	
Billing Address:
	
900 Jefferson Ave.
	
 
	
Technical Contact:
	
[***]
	
 

	
 
	
Redwood City, CA 94063
	
 
	
Technical Email:
	
[***]
	
 

 

	
Description of Services
	
Quantity
	
Unit Cost
	
Subtotal of MRC
	
Subtotal of NRC

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

	
[***]
	
[***]
	
 
	
[***]
	
 
	
[***]
	
 
	
[***]

 

				
	
Service Commitment Period:
	
[***]
	
Summary of Charges:
	
 

	
Target Service Commencement

Date:
	
 
	
Non-Recurring Charges (NRC)
	
[***]

	
 
	
 
	
Total Monthly Recurring Charges

(MRC)
	
[***]

	
Important Notes:
	
 
	
Total due on signing
	
[***]

All power usage above the Power Commit will billed at consumption-based power and usage-based cooling rates. This Service Order will replace all existing LAS.08 Colocation Service Orders. Customer is renewing the [***] cabinet contiguous cage space at LAS.08. Billing per cabinet is broken down according to the following table:

 

	
Level
	
Installed Infrastructure
	
Base Cabinet Price
	
Power/Cooling (Above

Commit)

	
Level 1
	
[***]
	
[***]
	
[***]

	
Level 2
	
[***]
	
[***]
	
[***]

	
Level 3
	
[***]
	
[***]
	
[***]

New pricing terms and conditions will begin in the billing cycle following renewal and be based on the following ramp schedule.

 

	
Ramp Schedule
	
Summary of Charges
	
Add'l. MRC
	
NRC

	
Renewal Date:
	
[***]
	
[***]
	
[***]

	
6 Months after

Commencement:
	
[***]
	
[***]
	
[***]

 

 

 

If applicable, Installation process will commence a minimum of twenty-five (25) business days after Switch approves all applicable cabinet layout design documents. [***]. Switch will schedule and commence installation and initiation of Service only after Switch receives and accepts: (1) a copy of this Service Order signed by Customer. Capitalized terms not defined herein shall have the definition provided in the CFA. All prices are subject to applicable taxes. The term "Premises" means the colocation facilities located at [***].

Portability: In the event Customer desires to replace its license of the Colocation Space with other Colocation Space on The Campus, Customer shall provide written notice to Switch. Upon receipt of Customer’s written notice, Switch shall notify Customer whether there is any Qualified Replacement Datacenter Space that is available in the Premises or on The Campus. A Qualified Replacement Datacenter Space means an alternative datacenter space within the Premises or The Campus that has more than [***]. “Available for License” means that such Qualified Replacement Datacenter Space is not then licensed to, or the subject of active license negotiations with, any other person or encumbered by a preemptive right to license (e.g., an expansion right, right of first offer or right of first refusal) in favor of any other person. Qualified Replacement Datacenter Space shall be considered to be the subject of active license negotiations if Switch is actively negotiating a letter of intent or license agreement with respect to such Colocation Space with agreed-upon principal economic terms.

 

	
SWITCH
	
BOX

	
By:
	
[***]
	
 
	
 
	
By:
	
[***]
	
 

	
Name:
	
[***]
	
 
	
 
	
Name:
	
[***]
	
 

	
Title:
	
[***]
	
 
	
 
	
Title:
	
[***]
	
 

	
Date:
	
August 10, 2017
	
 
	
 
	
By:
	
[***]
	
 

	
 
	
 
	
 
	
 
	
Name:
	
[***]
	
 

	
 
	
 
	
 
	
 
	
Title:
	
[***]
	
 

	
 
	
 
	
 
	
 
	
Date:
	
August 10, 2017
	
 

 

Switch Confidential Document: Intended for Designated Customer Only

Colocation Facilities Agreement

	
06012017
	
2
	
Customer Initials __[***]

 

 

 

	

	
 
	
NO:
	
 
	
 

 

COLOCATION FACILITIES AGREEMENT

 

 

This Colocation Facilities Agreement is made by and between Switch and the customer indicated in the signature block below (“Customer”). This Colocation Facilities Agreement is effective as of the date of Switch’s signature below (the “Effective Date”); provided that neither party shall be bound until both parties have signed.

	
1.
	
Colocation Facilities.

1.1Definitions. “Agreement” means a collective reference to this Colocation Facilities Agreement and Exhibits hereto. “Colocation Space” means a collective reference to the colocation space described on a Service Order together with associated power, cooling and other services to be provided by Switch pursuant to a Service Order (exclusive of Carrier Services). “Carrier Services” means a collective reference to internet, transport and other services provided by one or more third-party telecommunications carriers (each a “Carrier”) to Customer through Switch or procured directly by Customer. “Customer Equipment” means the computer equipment, software, hardware and other materials placed by or for Customer in the Colocation Space, other than Switch equipment. Capitalized terms (e.g. the term “Premises”) not defined herein have the meaning provided in the SLA or the applicable Service Order.

1.2Service Orders. From time to time, the parties may execute Service Orders that reference this Agreement and this Agreement is hereby incorporated into such Service Orders. This Agreement shall govern over any inconsistent terms and conditions contained in a Service Order. For clarity, each Service Order is a separate and distinct agreement between Switch and Customer.

1.3Commencement of License. The Colocation Space commencement date (the “Commencement Date”) shall be the earlier of: (i) the date Switch makes the Colocation Space available to Customer (which shall not be prior to the Target Commencement Date) or (ii) the date Customer places any Customer Equipment in the Colocation Space. The Commencement Date for Carrier Services shall be the date on which the applicable Carrier makes the Carrier Services available to Customer.

1.4Installation Documentation. Within sixty (60) days after the execution of each Service Order, Customer will provide Switch with all required installation documentation. If Customer fails to provide such documentation within the 60-day period, Switch may commence charging MRC (defined in Section 3) as a reservation fee.

	
2.
	
Colocation Space.

1.5License Grant. Starting on the applicable Commencement Date, Switch hereby grants Customer a limited, revocable license to install and operate, maintain and access, as well as transmit and receive to and from, the Customer Equipment within the Colocation Space and for no other purpose.

1.6Installation and Management. Customer will be solely responsible for the prompt removal from the Premises of all packaging materials (especially flammable materials) associated with the Customer Equipment and will maintain the Colocation Space in a clean, safe and orderly fashion. Customer must adhere to industry standards for cable management within the Colocation Space. Cables must be properly installed and either enclosed in cable management trays or in clean bundles for proper presentation and identification.

1.7Location and Configuration. The Colocation Space is located within Switch’s patented 100% Hot Aisle Containment Rows (each a T-SCIF®) as described on Exhibit B, and Customer agrees to abide by the engineering standards inherent in such a structure, including minimizing Customer’s carbon footprint by working with Switch to maintain a hot aisle temperature between 1000 and 1100. The standard cabinet height for the T-SCIF is 79 inches (42U). The standard cabinet width for the T-SCIF is 24 inches wide (600mm). All non-standard height cabinets may require a customization fee for installation within a T-SCIF. All non-standard width cabinets may require an increase in MRC due to the increased space allocation. No cabinets above 90 inches will be allowed. Modifications to the Customer Equipment configuration within the Colocation Space require prior written notice to Switch.

1.8Customer Equipment. All Customer Equipment must be UL60950 compliant. The Colocation Space is not intended to provide the Special Requirements for an Information Technology Equipment Room as contemplated by ANSI/NFPA 70, Article 645 and NFPA 75. The Customer Equipment shall be listed and labeled under UL Standard 60950 or other standard reasonably acceptable to Switch. The Customer Equipment and its installation shall conform to the requirements contemplated by ANSI / NFPA 70, National Electric Code, Chapters 1 through 4. Customer shall not install Customer Equipment that requires the additional safeguards contemplated by ANSI / NFPA 70, Article 645 and NFPA 75.

Switch Confidential Document: Intended for Designated Customer Only

Colocation Facilities Agreement

	
06012017
	
3
	
Customer Initials __[***]

 

 

1.9Access. Customer will have access to the Colocation Space 24-hours a day, 7-days a week. All access to the Premises shall be in accordance with Switch’s security and access procedures. Customer is responsible for any and all actions of Customer’s representatives, agents and persons escorted by or on behalf of Customer (collectively, “Customer Representatives”). Switch may suspend access by any Customer Representative or other person to the Premises including the Colocation Space for security violations or in the event of an emergency. Switch shall promptly notify Customer in the event any such suspension occurs. Customer shall receive two access badges at no cost. Additional badges are available for $100 each.

1.10Smarthands Services. At Customer’s request, Switch may assist Customer in performing light duties or correcting minor problems with respect to the Customer Equipment. Customer agrees to pay Switch’s fees for such services.

1.11Removal of Customer Equipment. Customer will provide Switch with notice at least two (2) days before Customer desires to remove a significant piece of Customer Equipment from the Colocation Space so logistics may be arranged within the Premises. Before authorizing the removal of any significant Customer Equipment, Switch’s accounting department will verify within two (2) business days that Customer’s account is in good standing. For the purposes of this Section 2.7, “significant” means at least two (2) racks of equipment.

1.12Vacating the Colocation Space. In the event Customer continues its presence in the Colocation Space after the termination of the applicable Service Order or this Agreement, the parties agree to be subject to all the terms and provisions of this Agreement during such occupancy period and Customer agrees to pay for such space an amount equal to one and a half times the MRC due for the period immediately preceding termination of the Service Order or this Agreement. No occupancy of the Colocation Space or payments of money by Customer after termination shall prevent Switch’s immediate recovery of the Colocation Space. Customer shall indemnify, defend and hold harmless Switch from and against any and all claims, actions, proceedings or demands (each a “Claim”) and related Costs (defined below) arising from or related to Customer’s failure to timely vacate the Colocation Space. Upon termination of the Agreement or any Service Order, Customer agrees to promptly release any Internet Protocol (IP) numbers, addresses or address blocks assigned to Customer by Switch in connection with the Service (but not any URL or top-level domain or domain name) and will assist Switch with any steps necessary to change or remove any such IP addresses. Upon notice delivered at least sixty (60) days prior to the end of the Service Commitment Period, Customer may extend the termination date in a Service Order for Colocation Space, on a month to month basis by up to ninety (90) days.

1.13Relocation of Customer Equipment. Switch shall not arbitrarily require Customer to relocate the Customer Equipment. However, upon prior notice of at least one hundred (180) days, or in the event of an emergency, Switch may require Customer to relocate the Customer Equipment; provided that the relocation site shall afford comparable square footage, power, cabling, network circuits, environmental conditions for and accessibility to the Customer Equipment. The reasonable direct costs of the relocation shall be borne by Switch unless the 

relocation is required to accommodate Customer’s requests or the physical requirements of the Premises. The Premises were designed to meet Uptime Institute’s Tier 4 standards for power throughputs. If Customer requires power in excess of these thresholds, then Customer shall comply with Switch’s request to move Customer to Switch’s higher density power data center at no cost to Switch.

1.14Cross-Connections/Carrier Services. Upon request, Switch will provide Customer with a list of approved Carriers. Customer shall order all cross-connections from Switch. Such cross-connections are subject to Switch’s processes and procedures. All cross-connections shall be installed by Switch. Customer will notify the applicable Carrier and Switch when Customer desires to terminate or modify any cross-connections. Customer will be solely responsible for all payments due to the Carriers unless the Carrier Services are made available to Customer by Switch, in which case payment shall be made to Switch. Customer acknowledges and agrees that the Carrier Services will be provided by one or more third-party Carriers that are not under the control of Switch. Customer understands that Switch does not own or control any of the Carrier Services and agrees that Switch is not responsible or liable for performance or non-performance of the Carriers even when resold by Switch except that Switch shall provide reasonable assistance with notifying Carrier of failures and shall pass through any service credits provided to Switch by a Carrier pursuant to the applicable Carrier service level agreement. 

	
3.
	
Fees and Billing.

1.15Recurring MRC. Customer agrees to pay the minimum Monthly Recurring Charges indicated on the Service Order and all other amounts indicated in this Agreement (collectively, the “MRC”).

1.16Non-Recurring Charges. Non-Recurring Charges indicated on a Service Order (“NRC”) are due and payable thirty (30) days after Customer is invoiced by Switch. Along with the NRC, Customer shall deliver to Switch a security deposit (the “Security Deposit”) equal to one month’s MRC or such other amount as may be indicated on the Service Order, which will be promptly returned to Customer upon expiration or termination of this Agreement, or applied against the MRC then due or as the parties may otherwise agree. In the event Switch needs to utilize all or any part of the Security Deposit, Customer agrees to replenish the Security Deposit within ten (10) business days after written notification from Switch. Switch will not have any obligation to perform under any Service Order unless and until Switch receives the NRC and the Security Deposit or as otherwise agreed in writing by the parties.

1.17Billing/Payment Terms. Switch shall invoice Customer for MRC in advance, and applicable NRC, monthly. Customer shall pay such invoice within NET thirty (30) actual days. MRC and any other sums not received within NET thirty (30) actual days of the invoice date are subject to an interest charge on the outstanding balance equal to the lower of one and one-half percent (1.5%) per month or the maximum allowable rate under applicable law on the total past due balance. [***]. Customer will be notified of any such increase at least thirty (30) days in advance. Power MRC may increase an additional amount to proportionately reflect increases in third-party utility charges. Customer reserves the right to negotiate wholesale power purchasing with Switch in subsequent Service Orders. 

Switch Confidential Document: Intended for Designated Customer Only

Colocation Facilities Agreement

	
06012017
	
4
	
Customer Initials __[***]

 

 

This Section 3.3 governs Customer’s payment obligations and may not be modified or replaced with subsequent terms in Customer’s or a third party’s software, payment portal, statement of work, invoice or similar instrument.

1.18Bankruptcy/Insolvency. If Customer fails three (3) times in a twelve (12) month period to make payments, after they are due and after Switch has provided written notice and a thirty day cure period,, or if a petition is brought by or against Customer under any state or federal insolvency law that is not dismissed within sixty (60) days, Switch may modify the payment terms to secure Customer’s payment obligations before providing any services. Customer also agrees that Switch is a critical vendor to Customer and that Switch’s services are both unique and essential to Customer’s operations. Customer herewith agrees to file a motion to identify Switch as a critical vendor in the event of a petition under federal insolvency law.

1.19Taxes. NRC and MRC are exclusive of applicable taxes, duties and similar charges. Customer will be responsible for and will pay in full all such amounts (exclusive of income taxes payable by Switch), whether imposed on Switch or directly on Customer.

1.20Service Credits. In the event of unavailability or failure of the Colocation Space, Customer will receive Service Credits as set forth in the Service Level Agreement (“SLA”) attached hereto as Exhibit A. Customer acknowledges and agrees that Customer’s sole and exclusive remedies regarding the Colocation Space are those provided in the SLA.

	
4.
	
Additional Responsibilities.

1.21Customer Equipment. Customer has sole control and responsibility for installation, testing and operation of the Customer Equipment (including services not provided by Switch). In no event will the untimely installation or non-operation of Customer Equipment (including Off-Net Local Access when procured by Customer) relieve Customer of its obligation to pay MRC.

1.22Customer’s End Users. Customer is solely responsible for providing its end users with customer service.

1.23Compliance with Law/AUP. Both Switch and Customer shall at all times fully comply with and faithfully carry out all laws, statutes, ordinances, regulations, promulgations and mandates of all duly constituted authorities applicable to the operations of their respective businesses, and any failure to do so shall constitute a default under this Agreement if not cured within the cure period set forth in Section 5 in which event the affected portion of this Agreement may be immediately terminated by either party by written notice delivered prior to the effect of a cure. Both Switch and Customer shall at all times maintain in good standing and effect all necessary and proper business licenses and other licenses and permits relating to its business operations. Customer acknowledges that Switch exercises no control over the content of the information passing through the Customer’s telecommunications network and that it is Customer’s sole responsibility to ensure that the information Customer transmits and receives complies with all applicable laws and regulations. Customer shall cooperate with any investigation by any governmental authority or Switch, and shall promptly rectify illegal use; failure to do so will be a material breach of this Agreement. Customer’s use of the Colocation Space and operations therein shall comply with Switch’s and 

each applicable Carrier’s then current Acceptable Use Policy (each an “AUP”). Switch’s AUP is available at www.switch.com/aup. Switch will alert Customer of any material changes to the AUP no later than 30 days prior to the effective date of the change and Switch will provide Customer with a reasonable period of time (in light of the nature of the change) to affect any changes required to be made as a result of any changes to the engineering standards contained within the AUP. Transmission of any material in violation of any law, regulation or an AUP is strictly prohibited. Any access made to other networks connected to the Switch Network must comply with the rules of the other network and the AUP. If Customer determines, in good faith, that any change(s) to Switch’s AUP will have a material and adverse effect on Customer’s business operations, then the party’s shall meet and confer to see if an accommodation can be made to address Customer’s concern. If the parties cannot achieve a good faith accommodation within forty-five (45) days, then Customer may, at its option and within ten (10) days thereafter, terminate the services that are being materially and adversely affected, without further obligations.

	
5.
	
Term and Termination.

1.24Term. This Agreement is effective as of the Effective Date and shall remain in effect until expiration of the last Service Order issued hereunder unless terminated earlier as set forth in this Section 5. The Service Commitment Period for a Service Order starts on the Commencement Date. Service Orders shall remain in effect for the Service Commitment Period, unless terminated earlier as set forth in this Section 5. After conclusion of the Service Commitment Period, each Service Order shall automatically renew on a month-to-month basis unless a new Service Commitment Period is established; provided that cancellation of Carrier Services requires notice of at least 45 days.

1.25Conditions of Breach. A party is in breach of this Agreement if such party violates its obligations under this Agreement and such violation is not cured within thirty (30) days after notice by the other party (excepting payment obligations that are breached if not paid within ten (10) days after notice to Customer of any delinquent payment).

1.26Certain Remedies for Breach. If Customer is in breach of this Agreement, Switch may discontinue providing any or all of the services, Colocation Space, Carrier Services and deny access to the Premises. Customer agrees to pay the expenses actually and reasonably incurred by Switch in collection efforts including any attorneys’ fees. Additionally, Switch reserves its rights in law and in equity, including the ability to collect the MRC for the balance of the Service Commitment Period. If Switch is in breach of this Agreement, then prior to the cure of such breach, Customer may terminate the breached Service Order at no penalty and pay only the MRC for such services through the termination date.

1.27Service Commitment Period. Subject to Section 5.2 and 5.3, Service Orders are non-cancellable during the Service Commitment Period. As a material inducement for Switch to enter into this Agreement and each Service Order, Customer acknowledges, agrees and covenants that upon Customer’s execution of each service order (i) Customer is responsible for full payment of the license for the entire Service Commitment Period regardless of the portion of the services actually consumed; and (ii) termination of the Service Order or 

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this Agreement (other than for breach by Switch) or suspension of services as permitted in this Agreement shall not relieve Customer of its obligation to pay the full MRC for the duration of Service Commitment Period (subject to any applicable Service Credits).

1.28Network Protection. In the event of an emergency and to the extent necessary to protect the Switch Network or to remedy AUP violations, Switch may temporarily restrict or suspend Customer’s rights under this Agreement, including access to the Colocation Space, related services and Carrier Services, without liability to Customer. Switch will use reasonable efforts to notify Customer prior to any such restriction or suspension, and in any event will notify Customer as soon as possible, and will notify Customer promptly when such restriction or suspension is no longer necessary. Suspension of Colocation Space and/or Carrier Services pursuant to this Section 5 shall not be a violation of this Agreement or contribute towards Service Credits.

1.29Effect of Termination. Upon the effective date of termination of this Agreement or applicable Service Order: (i) Switch may immediately cease providing services; and (ii) all outstanding MRC will be invoiced to Customer and paid consistent with the invoice. In the event Customer has not removed the Customer Equipment as of the termination date, Switch may remove the Customer Equipment from the Colocation Space and place the Customer Equipment in storage at Customer’s risk and expense and/or, after providing Customer with at least thirty (30) days’ notice, dispose of the Customer Equipment.

6.Resale. Customer may sub-license the Colocation Space only after receiving Switch’s prior written approval, and such sub-licensee. Customer agrees to enter into written agreements with all parties to whom Customer resells any portion of the Colocation Space with terms at least as restrictive and as protective of Switch’s rights as the terms of this Agreement; provided that such third party shall not have the right to further sub-license the Colocation Space. Sub-licensing by Customer of any or all of the Colocation Space shall proportionally diminish Customer’s liability and obligations hereunder. Resale or sub-licensing cannot be used to alleviate Customer’s Service Commitment Period.

7.Insurance. At all times each party shall maintain (i) commercial general liability insurance of not less than $[***] per occurrence and (ii) workers’ compensation insurance at or greater than the minimum levels required by applicable law; Customer shall also maintain (a) “all risk” personal property insurance in an amount at least equal to the full replacement value of the Customer Equipment and (b) business loss and interruption insurance in an amount sufficient to compensate Customer and Customer’s end users for loss of the Colocation Space related services or the Carrier Services. Customer retains the risk of loss for, loss of (including loss of use), or damage to, the Customer Equipment and other personal property located in the Premises. Switch’s insurance policies do not provide coverage for Customer’s personal property. Customer agrees that Customer shall not and shall cause the Customer Representatives to not pursue any Claims against Switch unless and until Customer or the Customer Representative, as applicable, first files a claim against Customer’s insurance policy and the applicable insurance provider(s) finally resolve 

such claims. Such policies may not be cancelled without thirty (30) days prior notice to Switch and Customer shall provide policy endorsements upon request. Each party shall ensure that each policy required hereunder contains a waiver of subrogation provision for the benefit of the other party.

	
8.
	
Limitations of Liability.

1.30Personal Injury. Each Customer Representative and any other person visiting the Premises does so at his or her own risk, and Switch shall not be liable for any harm to such persons.

1.31Liability. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER, OR ANY CUSTOMER REPRESENTATIVE, ANY THIRD PARTY OR OTHERWISE, FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST REVENUE, LOST PROFITS, DAMAGE TO CUSTOMER EQUIPMENT, LOSS OF TECHNOLOGY, LOSS OF DATA, NON-DELIVERIES, OR IN ANY WAY RELATED TO THE COLOCATION SPACE, SERVICES OR ANY ASPECT OF CUSTOMER’S BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. IN NO EVENT WILL EITHER PARTY’S AGGREGATE LIABILITY ARISING FROM OR RELATED TO THIS AGREEMENT UNDER ANY THEORY OF LIABILITY EXCEED [***]. THESE LIMITATIONS SHALL APPLY DESPITE THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY. THE PROVISIONS OF THIS SECTION SHALL NOT APPLY TO INDEMNITY OBLIGATIONS, GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, FRAUD, PERSONAL INJURY OR WRONGFUL DEATH, OR BE INTERPRETED TO REDUCE COMPENSATION WHICH IS OTHERWISE DUE TO SWITCH.

	
9.
	
Indemnification.

1.32Indemnification by Customer. [***]

1.33[***]

10.Hazardous Materials. “Hazardous Materials” means any substance referred to, or defined in any law, as a hazardous material or hazardous substance (or other similar term). Customer will not cause or permit any Hazardous Materials to be brought upon, kept, stored, discharged, released or used in, under or about any portion of the Premises. Customer will cause all Hazardous Materials brought to the Premises by or on behalf of Customer to be removed from the Premises in compliance with all applicable laws. If Customer or its agents perform any act or omission that contaminates or expands the scope of contamination of the Premises, then Customer will promptly, at Customer’s expense, take all investigatory and remedial actions necessary to fully remove and dispose of such Hazardous Materials and any contamination so caused in compliance with all applicable laws. Customer will also repair all damage to the Premises caused by such contamination and remediation.

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11.
	
Miscellaneous Provisions.

1.34Force Majeure. Except for the payment of money which will be provided as soon as practicably possible in the event of a force majeure, neither party will be liable for any failure or delay in its performance under this Agreement due to any cause beyond its reasonable control, including acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, loss of the Premises (in whole or part) for any reason, governmental act or failure of the Carrier or the Internet.

1.35No Lease. Customer acknowledges and agrees that Customer has not been granted any real property interest in the Colocation Space or the Premises, and Customer has no rights as a tenant or otherwise under any real property or landlord/tenant laws or regulations. Customer shall not record any notice of this Agreement. Customer shall not permit any liens to be placed on the Premises or portion thereof and shall have any such liens immediately removed.

1.36Confidentiality. The parties acknowledge and agree (i) that this Agreement and related Service Orders are the confidential information of each party; (ii) the technical aspects of Customer’s deployment in the Colocation Space is the confidential information of Customer and (iii) the pricing, service offerings, the design of the Premises, related services and the manner by which Switch provides the Colocation Space and access to Carrier Services are the confidential information of Switch (collectively, “Confidential Information”). Confidential Information may be used by the recipient only in connection with its performance under this Agreement. Confidential Information may not be disclosed except to those employees, directors, tax advisors or contractors of the recipient with a need to know and who agree to hold the information in confidence. If the recipient is legally compelled to disclose Confidential Information, the recipient shall provide the discloser with notice of such requirement prior to disclosure (if permissible) so that the discloser may seek any appropriate remedy. Confidential Information excludes information that: (i) is or becomes generally available to the public through no wrongful act of the recipient; (ii) is received from a third party with the right to supply it; or (iii) is independently developed by the recipient. Upon written request, the recipient will return the Confidential Information to the discloser and shall not retain any copies of such Confidential Information. The parties acknowledge and agree that Switch does not store, create, receive, maintain, process, sub-process, or transmit information on behalf of Customer, nor does Switch require or request access to, use or receipt of information transmitted, stored or processed on or through the Customer Equipment (including end customer information) (“Customer Data”) in connection with the performance of Switch’s obligations under this Agreement. Switch covenants not to access or attempt to access any Customer Data without the prior written consent of Customer and Customer covenants not to provide Switch with access to such information without the prior written consent of Switch. Customer covenants to protect and care for the Customer Data as required by law, including password protection and encryption of the Customer Data as applicable, but with no less than a reasonable standard of care. The parties acknowledge and agree that Switch does not store, create, receive, maintain, process, subprocess, or transmit information on behalf of Customer, nor does Switch require or request access to, use of, or receipt of 

information transmitted, stored or processed on or through the Customer Equipment (including end customer information) (“Customer Data”) in connection with the performance of Switch’s obligations under this Agreement. Switch covenants not to access or attempt to access any Customer Data without the prior written consent of Customer and Customer covenants not to provide Switch with access to such information without the prior written consent of Switch. Customer covenants to protect and care for the Customer Data as required by law, including password protection and encryption of the Customer Data as applicable, but with no less than a reasonable standard of care.

1.37Audit Rights. [***]

1.38Assignment. Neither party may assign this Agreement without the prior written consent of the other party, except as part of a merger, acquisition or financing provided, however, Customer may not assign this Agreement to a direct or indirect competitor of Switch. Any attempted assignment in violation of this Section 11 will be null and void. This Agreement will bind and inure to the benefit of each party’s permitted successors and assigns. Successors and assigns shall assume the assignor’s obligations hereunder in a writing satisfactory to the non-assigning party.

1.39Notices. Any notice or communication given hereunder may be delivered personally, by electronic mail (other than notices of breach or termination), deposited with an overnight courier or mailed by registered mail, return receipt requested, postage prepaid, to the address of the receiving party indicated on the Service Order, or at such other address as either party may provide to the other. Notices will be deemed delivered upon receipt, or in the case of electronic mail on the first business day following the day it was sent.

1.40[***]

1.41Background Checks. Switch conducts background verifications of its employees.

1.42No Waiver. No term or provision of this Agreement shall be deemed waived and no breach or default shall be deemed excused unless such waiver or consent is in writing and signed by the parties. A consent to waiver of or excuse for a breach or default by either party, whether express or implied, shall not constitute a consent to, waiver of, or excuse for any different or subsequent breach or default.

1.43Relationship of Parties. Switch and Customer are independent contractors and this Agreement does not establish any relationship of partnership, joint venture, employment, franchise or agency between Switch and Customer. Neither Switch nor Customer will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent.

1.44Choice of Law. This Agreement shall be construed in accordance with and all disputes hereunder shall be governed by the laws of the State of Nevada, excluding its conflict of law rules and the parties hereby consent to the exclusive jurisdiction of the state and federal courts located in and for the County of Clark, Nevada.

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1.45Entire Agreement. This Agreement represents the complete agreement of the parties with respect to the subject matter herein, and supersedes any other agreement or understanding, written or oral. This Agreement may be modified only through a written instrument signed by both parties that explicitly incorporates this Agreement by reference and identifies the section(s) it modifies. There are no third-party beneficiaries to this Agreement. Except as expressly stated herein, all rights and remedies herein are cumulative and without prejudice to each other or any other remedies available in law or equity.

1.46Severability. In the event any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be unenforceable, that provision will be reformed and enforced to the maximum extent permissible under applicable law, and the other provisions of this Agreement will remain in full force and effect.

1.47Warranties. Both parties represent and warrant that they have full corporate power and authority to execute and deliver this Agreement and to perform their obligations under this Agreement and the person whose signature appears on the Service Order is authorized to enter into this Agreement on behalf of the respective party. EXCEPT AS SET FORTH IN THIS SECTION AND THE SLA, THE COLOCATION SPACE ITSELF IS PROVIDED “AS-IS”, AND SWITCH SPECIFICALLY DISCLAIMS ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES WITH RESPECT TO THE COLOCATION SPACE, SERVICES AND THE  PREMISES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, OF MERCHANTABILITY AND AGAINST INFRINGEMENT. SWITCH EXERCISES NO CONTROL WHATSOEVER OVER THE CONTENT OF THE INFORMATION PASSING THROUGH THE SWITCH 

NETWORK OR OVER THE INTERNET. USE OF ANY INFORMATION OBTAINED OVER THE SWITCH NETWORK OR THE INTERNET IS AT CUSTOMER’S OWN RISK.

1.48Headings/Interpretation. Headings in this Agreement are for reference purposes only and in no way define, limit, or describe the scope or extent of a Section or in any way affect this Agreement. The word “including” shall be read as “including without limitation.” No provision of this Agreement shall be construed against or interpreted to the disadvantage of any party by reason of such party having or being deemed to have drafted such provision.

1.49Survival. The provisions of Sections 2.8, 3.3, 5.6, 8, 9, 10 and 11 survive the expiration or termination of this Agreement for any reason, along with all indemnity obligations hereunder.

1.50Confirmation. Periodically, an entity with whom Switch has a financial relationship (such as a lender) may request confirmation from Customer that this Agreement is in existence, that it is then in force, that Switch is not in breach of this Agreement and similar information (a “Confirmation”). Within ten (10) business days after request from Switch, Customer will execute and deliver to Switch a Confirmation in the form reasonably requested by the third party or a description of why the requested statements in the Confirmation are not accurate.

1.51Counterparts. This Agreement may be executed in counterparts with the same force and effect as if each party had executed the same instrument, provided that no party shall be bound until both parties have executed and delivered a counterpart of this Agreement to the other.

 

 

WHEREFORE, intending to be bound, the parties have executed this Colocation Facilities Agreement through their authorized representative as of the dates set forth below.

 

	
SWITCH
	
 
	
 
	
 

	
 
	
 
	
 
	
 
	
 
	
 

	
Signature:
	
[***]
	
 
	
Signature:
	
[***]
	
 

	
Name:
	
[***]
	
 
	
Name:
	
[***]
	
 

	
Title:
	
[***]
	
 
	
Title:
	
[***]
	
 

	
Date:
	
August 10, 2017
	
 
	
Date:
	
August 10, 2017
	
 

	
Address:
	
P.O. Box 400850
	
 
	
Address:
	
 
	
 

	
 
	
Las Vegas, NV 89140
	
 
	
 
	
 
	
 

 

 

 

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EXHIBIT “A”

SERVICE LEVEL AGREEMENT

This Service Level Agreement is a part of the Colocation Facilities Agreement (the “Agreement”) between Customer and Switch. Capitalized terms not defined herein have the meaning provided in the Agreement.

	
1.
	
[***]. 

[***]

	
 
	
•
	
[***]

	
 
	
•
	
[***]

	
 
	
•
	
[***]

	
 
	
•
	
[***]

[***]

	
2.
	
Switch Network Availability. 

Switch provides [***]% availability of the Switch Network in any calendar month, as calculated from the ingress to and egress from the Switch Network. For each cumulative hour or fraction thereof that Customer experiences Switch Network unavailability, Customer may request Service Credits. A Network Service Credit will be given only for those outages that were reported to Switch at the time of the outage. An outage is measured from the time it is reported to the time it is resolved.

	
3.
	
Switch Network Latency. 

The Switch Network carries packets with an average Network Latency per month of less than [***]. Switch monitors aggregate latency within the Switch Network by monitoring round trip times between a sample of backbone hubs on an ongoing basis. “Network Latency” (or “round trip time”) means the average time taken for an IP packet to make a round trip between specified backbone hubs on the Switch Network.

After Customer notifies Switch of average Network Latency in excess of [***] per month, Switch will use commercially reasonable efforts to determine the source of such excess Network Latency and to correct such problem to the extent that the source of the problem is on the Switch Network. If Switch fails to remedy such Network Latency on the Switch Network within 24 hours of being notified of any excess Network Latency and the average Network Latency for the preceding month has exceeded [***], Switch will issue Service Credits to Customer’s account for each hour or fraction thereof from time of notification by Customer until the Network Latency is less than [***].

	
4.
	
Switch Network Packet Delivery. 

The Switch Network has an average monthly Packet Loss of [***]% (or successful delivery of [***]% of packets). Switch monitors aggregate Packet Loss within the Switch Network on an ongoing basis and compiles the collected data into a monthly average Packet Loss measurement for the Switch Network. “Packet Loss” means the percentage of packets that are dropped within the Switch Network.

After being notified by Customer of Packet Loss in excess of [***]% in a given calendar month (“Excess Packet Loss”), Switch will use commercially reasonable efforts to determine the source of such Excess Packet Loss and to correct such problem to the extent that the source of the problem is on the Switch Network. If Switch fails to remedy such Excess Packet Loss within 24 hours of being notified of any Excess Packet Loss on the Switch Network and average Packet Loss for the preceding month exceeds [***]%, Switch will issue Service Credits to Customer’s account for the period commencing at the time of receipt notification from Customer until the Packet Loss is less than [***]%.

	
5.
	
Power Service Availability. 

Switch is committed to providing 100% power availability if, and only if, Customer elects to properly deploy dual feed (A&B) power. Switch strongly recommends dual power and monitor-ready ATS and PDU’s be correctly deployed in every rack and cabinet to ensure 100% uptime. Customer Equipment not properly utilizing A&B power will not receive Service Credits for power loss (“Power Service Credits”). Customer UPS’s are not allowed to be used down-line from the Switch mission critical power system. Switch Operations must approve all power distribution systems deployed within the Customer’s Colocation Space. All equipment must first be tested on house power prior to plugging into the Switch UPS receptacles. For each hour or fraction thereof that Customer experiences both A&B power unavailability, Customer may request Service Credits for the cabinets experiencing the power loss from Switch.

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A Power Service Credit will be given only for those interruptions that were reported to Switch at the time of the interruption. If Customer only has single-sided power, Customer will not receive Power Service Credits. Customer must perform fail-over testing procedures at least twice each year to ensure all Customer Equipment will function properly in the unlikely event of a single sided power interruption. This is for the Customer’s protection. Failure to perform this testing could result in forfeiture of Power Service Credits.

	
6.
	
Environmental Guarantee. 

Switch guarantees the temperature and relative humidity in the cold aisle of the Colocation Space will be maintained within ASHRAE thresholds, as measured by Switch, excluding events caused by Customer. Customer may request a Colocation Space Service Credit for each 15 minutes in which these environmental thresholds are exceeded.

	
7.
	
Measured Bandwidth Service Billing Methodology. 

The concept behind offering a usage based Internet product is simple: charge the customer for what they actually use. This product is ideal for those customers that either experience substantial swings in monthly usage or are anticipating growth. When traffic patterns will be unpredictable, the customer can have the security of having enough bandwidth to handle heavy use months, but also retain the flexibility to pay less when traffic declines.

Customer’s monthly burstable usage is determined by calculating the 95th percentile of data usage that is used over and above Customer’s contracted floor amount. As is with most data, Internet traffic has peak times throughout the day. Actually, it has peak times within any measurement interval whether it be a day, an hour, or five minutes. Billing on the 95th percentile eliminates the top 5% of measurement peaks, and bills on the Mb level at the remaining highest measurement. The purpose for billing at the 95th percentile versus actual peak utilization is to eliminate any abnormal peaks throughout the month.

Within the router, a counter that keeps track of all bytes passed through each interface, a PERL script using SNMP will poll each applicable Customer interface every five minutes. At every five minute pass, the code will read the counter and compare the result against the previous reading. The difference between the two will be converted from byte counts to a data rate. [***]. For example, out of 100 data points the top ten are:

 

	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]

	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]
	
 
	
 
	
 

	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]
	
[***]
	
 
	
[***]
	
 
	
 
	
 

[***]. This is the rate at which Switch will bill Customer for the month.

	
8.
	
Conditions.

This SLA provides Customer’s sole and exclusive remedies for any service interruptions, deficiencies or failures of any kind. The parties agree that the Service Credits constitute liquidated damages. No Service Credits shall be issued for Exempted Occurrences. “Exempted Occurrence” means any occurrence which impacts a service that is caused by: (i) any suspension of service pursuant to the Agreement; (ii) mutually scheduled or emergency maintenance, alteration or implementation; (iii) force majeure events; (iv) the unavailability of necessary Customer Representatives, including as a result of failure to provide Switch with accurate, current contact information; (v) the acts or omissions of Customer or any Customer Representative; or (vi) failure or malfunction of equipment, applications or systems not owned or controlled by Switch. All performance measurements for the determination of Service Credits are based upon Switch’s records.

The parties acknowledge and agree that Switch manages traffic on the Switch Network on the basis of its customers’ utilization of the Switch Network and that changes in such utilization impact Switch’s ability to manage network traffic. Therefore, notwithstanding any provision to the contrary herein or in the Agreement, if Customer significantly changes its utilization of the Switch Network and such change creates a material and adverse effect on the traffic balance of the Switch Network, Switch may either modify the Service Credits that may have otherwise accrued or modify Switch’s provision of the affected services.

Customer must request any credit due hereunder within 90 days after the date on which the credit accrues. Customer waives any right to credits not requested within this 90 day period. Customer will not be eligible to accrue any otherwise applicable Service Credits while Customer is: (i) past due on MRC or other amounts owed under the Agreement or (ii) in violation of an AUP. In no event shall Service Credits exceed 100% of the MRC for the affected service(s) during the calendar month in which the Service Credits accrue.

	
9.
	
Chronic Failure. 

Failure by Switch to meet any one of its SLA obligations (i) for over [***], or (ii) [***] will be considered a “Chronic Failure” of the Colocation Space. Within thirty (30) days after the occurrence of a Chronic Failure, Customer may send notice of termination of the affected Colocation Space and without the obligation to pay additional MRC under the Agreement for such services or any further liability from and after the effective date of termination. The notice of termination for Chronic Failure sent by Customer shall specify the effective date of the termination.

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10.
	
Physical Security. 

Switch shall be primarily responsible for and provide 24/7/365 physical security measures to protect the Colocation Space from unauthorized physical access, including, but not limited to: (i) conducting Premises perimeter patrols, (ii) building access controls using an automatic authentication mechanism (such as a badge reader), (iii) requiring visitor escorts and logging the names and times of access for all visitors to the Premises, (iv) recorded video surveillance monitoring with at least 90 days of retention, and (v) enhanced restricted access to the Premises through additional access controls to the Premises. Customer may also implement additional physical security protocols, subject to Switch’s safety, confidentiality, and security protocols, as approved by Switch Security, provided such approval shall not be unreasonably conditioned, delayed or withheld. Customer will be solely responsible for protecting the digital (aka logical) security of Customer’s Equipment and Customer Data, including ensuring such data is not prone to unauthorized digital access and implementing protections such as encryption, if appropriate.

Switch shall: (i) establish, test, and maintain an incident response process that includes, among other things, processes for evidence preservation, informing and working with law enforcement agencies, government agencies and similar parties as appropriate, and performing forensic analyses; (ii) notify Customer of any security or access incident involving Customer equipment and the Colocation Space, including any security incident at or involving Switch’s premises, systems, hardware, equipment, devices or premises computers or otherwise involving Switch’s personnel or its designee(s); Switch shall provide notification of any such incident promptly, but in no event later than two (2) days following the date Switch or its designee first becomes aware of such incident; (iii) following notification of a security incident, provide Customer with updates as are reasonably necessary to keep Customer apprised of the situation, or as otherwise reasonably requested by Customer, until such time as Switch closes the incident; (iv) for each security incident, provide Customer with a comprehensive written summary not later than five (5) days following Switch’s closure of such incident, that includes detailed information regarding the root cause of such incident, actions taken, and plans to prevent a similar event from occurring in the future (the “Plans”); and (v) upon Customer’s request, provide reasonable proof that the Plans have been successfully implemented.

 

 

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EXHIBIT “B”

DESCRIPTION OF SWITCH’S PATENTED

100% HOT AISLE CONTAINMENT ROWS

 

 

All computerized equipment generates heat. Switch’s patented 100% Hot Aisle Containment Rows (each a T-SCIF®) are designed to protect all of the customers in the facility from heat outputs. All equipment placed into the T-SCIF must vent the heat directly into the enclosed center aisle, where it is then contained and prevented from mixing back into the cold room.

As discussed in greater detail in the AUP, the delivery of high-density power is only possible if the exhausted equipment heat is contained and prevented from mixing with the cold air in a Facility. Switch has created the T-SCIF, a state-of-the-art, patented system which offers Customers the luxury of high-density power in a safe environment. Customers deploying equipment in a T-SCIF must comply with the standards and procedures required to make this environment successful for everyone. Every cabinet must have a deliberately sealed demarcation plane that separates the hot and cold aisle. All equipment installed to a cabinet must intake cold air from the cold side of the demarcation plane and expel all hot air into the hot side of the demarcation plane. All exhausted air must then continue in a straight path into the hot aisle and up into the heat ceiling. Side air intake or side air exhaust equipment should not be used.

 

 

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EXHIBIT “C”

	
[***]

 

[***]

 

 

Switch

P.O. Box 400850, Las Vegas, NV 89140 / 7135 S. Decatur Blvd., Las Vegas, NV 89118

Phone: 702-444-4000 / Fax: 702-444-9546

 

 

	
	

 

[***]

 

 

Switch

P.O. Box 400850, Las Vegas, NV 89140 / 7135 S. Decatur Blvd., Las Vegas, NV 89118 

Phone: 702-444-4000 / Fax: 702-444-9546

 

 

	
	

 

[***]

 

 

Switch

P.O. Box 400850, Las Vegas, NV 89140 / 7135 S. Decatur Blvd., Las Vegas, NV 89118

Phone: 702-444-4000 / Fax: 702-444-9546

 

 

	
	

 

[***]

Switch

P.O. Box 400850, Las Vegas, NV 89140 / 7135 S. Decatur Blvd., Las Vegas, NV 89118 

Phone: 702-444-4000 / Fax: 702-444-9546

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