Document:

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                                                                   Exhibit 10.10

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                               HF HOLDINGS, INC.

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                            STOCKHOLDERS AGREEMENT

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                        Dated as of September 27, 1999

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                               TABLE OF CONTENTS

1.  DEFINITIONS..............................................................2
      1.1.  Certain Definitions..............................................2
      1.2.  Certain Matters of Construction..................................9
      1.3.  Cross Reference Table...........................................10

2.  [RESERVED]..............................................................11

3.  VOTING AGREEMENT........................................................12
      3.1.  Election of Directors...........................................12
      3.2.  Removal of Directors............................................12
      3.3.  Successors......................................................12
      3.4.  Certain Transactions............................................13
      3.5.  Committees......................................................13
      3.6.  Special Rule for Fund Designated Directors......................13
      3.7.  Proxy; the Company..............................................14
      3.8.  Period..........................................................15

4.  CERTAIN TRANSFER RIGHTS AND RESTRICTIONS................................16
      4.1.  Securities......................................................16
      4.2.  Period..........................................................17
      4.3.  Status in Hands of Certain Transferees..........................18
      4.4.  Lock-Up.........................................................18

5.  CSFB AND JUNIOR MANAGEMENT OPTIONS......................................18
      5.1.  Junior Management...............................................18
      5.2.  CSFB............................................................21

6.  "TAKE ALONG" RIGHTS.....................................................23
      6.1.  Procedure.......................................................23
      6.2.  Certain Legal Requirements......................................24
      6.3.  Further Assurances; Management Roll-over........................25
      6.4.  Closing.........................................................26
      6.5.  Fairness Opinions in Certain Circumstances......................26
      6.6.  Special Approval Right..........................................27
      6.7.  Period..........................................................27

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7.  CO-SALE RIGHTS..........................................................28
      7.1.  Tag Along.......................................................28
      7.2.  Certain Legal Requirements......................................30
      7.3.  Further Assurances; Management Roll-Over........................31
      7.4.  Closing.........................................................32
      7.5.  Excluded Transactions...........................................32
      7.6.  Period..........................................................33

8.  REGISTRATION RIGHTS.....................................................33
      8.1.  Piggyback Registration Rights...................................33
      8.2.  Demand Registration Rights......................................35
      8.3.  Certain Other Provisions........................................38
      8.4.  Indemnification and Contribution................................40
      8.5.  Lock-up.  ......................................................43

9.  CERTAIN FUTURE EQUITY FINANCINGS OF THE COMPANY.........................43
      9.1.  Right of Participation..........................................44
      9.2.  Termination.....................................................47

10.  DETERMINATION OF FAIR MARKET VALUE.....................................47

11.  REMEDIES...............................................................48
      11.1.  Generally......................................................48
      11.2.  Deposit........................................................48

12.  LEGENDS................................................................48
      12.1.  Securities Act Legend..........................................49
      12.2.  Stockholders Agreement Legend..................................49
      12.3.  Option-Eligible Shares Legend..................................49

13.  AMENDMENT, TERMINATION, ETC............................................50
      13.1.  No Oral Modifications..........................................50
      13.2.  Written Modifications..........................................50

14.  MISCELLANEOUS..........................................................51
      14.1.  Authority; Effect..............................................51
      14.2.  Notices........................................................51
      14.3.  Binding Effect, etc............................................53
      14.4.  Descriptive Headings...........................................53

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      14.5.  Counterparts...................................................53
      14.6.  Severability...................................................54
      14.7.  Joint and Several Liability of the Company and ICON............54
      14.8.  Third Party Beneficiaries......................................54
      14.9.  Termination of Equity Commitment Letter........................54
      14.10. Limitation on CSFB Acquisitions................................54

15.  GOVERNING LAW..........................................................55
      15.1.  Governing Law..................................................55
      15.2.  Consent to Jurisdiction........................................55
      15.3.  WAIVER OF JURY TRIAL...........................................55
      15.4.  Reliance.......................................................56

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                            STOCKHOLDERS AGREEMENT

      This Stockholders Agreement (the "Agreement") is made as of September 27,
1999 by and among:

      (i)   HF Holdings, Inc., a Delaware corporation (the "Company"),

      (ii)  ICON Health & Fitness, Inc. a Delaware corporation ("ICON"),

      (iii) each of Bain Capital Fund IV, L.P., Bain Capital Fund IV-B, L.P.,
            BCIP Associates and BCIP Trust Associates, L.P. (collectively, the
            "Bain Initial Investors," and each a "Bain Initial Investor"),

      (iv)  HF Investment Holdings, LLC, a Delaware limited liability company
            (the "LLC"),

      (v)   Credit Suisse First Boston Corporation, a Massachusetts corporation
            (together with its affiliates, "CSFB"),

      (vi)  each of Gary Stevenson and Scott Watterson (together, the "Senior
            Management Initial Investors," and each a "Senior Management Initial
            Investor"), and

      (vii) each of Inverness/Phoenix Capital LLC, a Delaware limited liability
            company, Stanley C. Tuttleman and any other parties signing a
            counterpart signature page hereto as of the date hereof
            (collectively, the "Other Initial Investors," and each an "Other
            Initial Investor").

                                    Recitals

      1. Pursuant to a Subscription and Stock Purchase Agreement dated as of the
date hereof, as listed on Schedule I hereto (the "LLC Purchase Agreement"), the
LLC has agreed to purchase shares of Common Stock, par value $.001 per share
(the "Common Stock") of the Company. Simultaneously therewith, the Bain Initial
Investors, CSFB, the Senior Management Initial Investors and the Other Initial
Investors have agreed to purchase membership units in the LLC.

      2. Pursuant to a Securities Purchase Agreement dated as of the date
hereof, as listed on Schedule I hereto (the "CSFB Purchase Agreement"), CSFB has
agreed to purchase shares of Common Stock and notes convertible into shares of
Common Stock. In addition, pursuant to the Exchange Offers (as defined herein),
CSFB is acquiring warrants to purchase shares of Common
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Stock. For the avoidance of doubt, such warrants shall not constitute Non-CSFB
Warrants (as defined below) and shall constitute CSFB Securities (as defined
below) for all purposes of this Agreement.

      3. Pursuant to the Exchange Offers, the former bondholders of ICON, IHF
Holdings, Inc. and ICON Fitness Corporation who participate in the Exchange
Offers (the "Non-CSFB Initial Warrantholders") are acquiring warrants to
purchase shares of Common Stock (the "Non-CSFB Warrants").

      4. Concurrent with the closings under the LLC Purchase Agreement and CSFB
Purchase Agreement, the Senior Management Initial Investors are receiving shares
of Common Stock. In addition, subsequent to the closings under the LLC Purchase
Agreement and CSFB Purchase Agreement, certain members of the junior management
of ICON who execute a Joinder and Supplement to this Stockholders Agreement (the
"Junior Management Initial Investors") will be granted options to purchase
shares of Common Stock under the Company's 1999 Junior Management Stock Option
Plan.

      5. The parties believe that it is in the best interests of the Company and
the Investors to: (i) provide that certain shares of Common Stock shall be
transferable only upon compliance with the terms hereof; (ii) provide the
Company with certain rights and obligations with respect to the purchase of
shares of Common Stock under certain circumstances; (iii) provide for certain
rights and obligations of the Bain Investors and the Other Investors with
respect to the election of directors of the Company; and (iv) set forth their
agreements on certain other matters.

                                    Agreement

      Now therefore, in consideration of the foregoing and the mutual agreements
set forth below, the parties hereto, each intending to be legally bound, hereby
agree as follows:

      1. DEFINITIONS. For purposes of this Agreement:

      1.1. Certain Definitions. The following terms shall have the following
meanings:

            1.1.1. "Affiliate" shall mean, with respect to any specified Person,
      any Person that, directly or indirectly, through one or more
      intermediaries, controls, is controlled by or is under common control
      with, the Person specified.

            1.1.2. "Affiliated Buyer" shall mean any Proposed Buyer which is (i)
      any Bain Investor or Affiliated Fund or (ii) any Person in which any Bain
      Investor or Affiliated

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      Fund holds any shares of stock (or in the case of a Person which is not a
      corporation, equivalent class of beneficial interest), other than shares
      of stock (or equivalent beneficial interest) to be received in exchange
      for Securities pursuant to the Sale.

            1.1.3. "Affiliated Fund" shall mean any limited partnership or other
      Person formed for the purpose of investing in other companies or
      businesses and for which Bain Capital Investors, Inc., a Delaware
      corporation, or any of its Affiliates, acts as a general partner or
      otherwise has the right to direct the voting of shares of corporations in
      which such limited partnership or other Person invests.

            1.1.4. "Bain Investor" shall mean (i) after the LLC Liquidation, any
      Bain Initial Investor and any Affiliated Fund, any transferee pursuant to
      Section 7.5(a) or (b) or any holder of Class B Units of the LLC which,
      from time to time, acquires Shares or Options and becomes party to this
      Agreement by executing and delivering to the Company an instrument in form
      satisfactory to the Company pursuant to which such stockholder agrees to
      be bound by the terms of this Agreement to the same extent as a Bain
      Initial Investor and (ii) prior to the LLC Liquidation, the LLC.

            1.1.5. "Bain Majority Holders" shall mean, as of any date, the
      holders of a majority of the Bain Securities outstanding on such date.

            1.1.6. "Bain Securities" shall mean (a) all shares of Common Stock
      originally issued to, or issued with respect to shares originally issued
      to, or held by, the Bain Investors, whenever issued, including, without
      limitation, all shares of Common Stock issued pursuant to the exercise or
      conversion of any Options and (b) all Options originally granted or issued
      to a Bain Investor (treating such Options as a number of Shares equal to
      the number of Equivalent Shares represented by such Options for all
      purposes of this Agreement except as otherwise specifically set forth
      herein).

            1.1.7. "Board" shall mean the Board of Directors of the Company.

            1.1.8. "CSFB Investors" shall mean CSFB and any transferee pursuant
      to Section 4.1.5 which, from time to time, acquires Shares or Options and
      becomes party to this Agreement by executing and delivering to the Company
      an instrument in form satisfactory to the Company pursuant to which such
      person agrees to be bound by the terms of this Agreement to the same
      extent as CSFB.

            1.1.9. "CSFB Majority Holders" shall mean, as of any date, the
      holders of a majority of the CSFB Securities outstanding on such date.

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            1.1.10. "CSFB Securities" shall mean (a) all shares of Common Stock
      originally issued to, or issued with respect to shares originally issued
      to, or held by, CSFB, whenever issued, including, without limitation, all
      shares of Common Stock issued pursuant to the exercise or conversion of
      any Options and (b) all Options originally granted or issued to CSFB
      (treating such Options as a number of Shares equal to the number of
      Equivalent Shares represented by such Options for all purposes of this
      Agreement except as otherwise specifically set forth herein).

            1.1.11. "Equivalent Shares" shall mean as to any outstanding shares
      of Common Stock, such number of shares of Common Stock, and as to any
      outstanding Options, the maximum number of shares of Common Stock for
      which or into which such Options may at the time be exercised or
      converted.

            1.1.12. "Exchange Act" shall mean Securities Exchange Act of 1934,
      as amended, and the rules and regulations of the Securities and Exchange
      Commission promulgated thereunder, all as from time to time in effect.

            1.1.13."Exchange Offers" shall mean the exchange offers effected
      with respect to ICON's 13% Senior Subordinated Notes due 2002, IHF
      Holdings, Inc.'s 15% Senior Secured Discount Notes due 2004 and ICON
      Fitness Corporation's 14% Senior Discount Notes due 2006 as described in
      the Company's and ICON's Exchange Offer and Consent Solicitation
      Statement, dated July 30, 1999, as amended and supplemented from time to
      time.

            1.1.14. "Fair Market Value" shall mean, as of any date, the fair
      value of any Security or other securities as of the applicable date, as
      determined pursuant to Section 10.

            1.1.15. "Financial Buyer" shall mean an entity controlled directly
      or indirectly by one or more institutional investors.

            1.1.16. "Independent Investment Banking Firm" means any nationally
      recognized investment banking firm listed on Schedule 1.1.18 hereto which
      is not the Beneficial Owner of any equity interest in (i) the Company,
      (ii) any shareholder of the Company, (iii) any Bain Investor or Affiliated
      Fund or (iv) any Affiliate of any Bain Investor or Affiliated Fund.

            1.1.17. "Initial Public Offering" shall mean the first public
      offering of shares of Common Stock registered on form S-1, S-2 or S-3 (or
      any successor form) under the Securities Act.

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            1.1.18. "Investor" shall mean any Bain Investor or Other Investor.

            1.1.19. "Junior Management Investor" shall mean any Junior
      Management Initial Investor and any other officer or employee of the
      Company or any of its subsidiaries designated by the Board to be a Junior
      Management Investor hereunder and any transferee pursuant to Section
      4.1.2, 4.1.3 or 4.1.4 who, from time to time, acquires Shares or Options
      and becomes party to this Agreement by executing and delivering to the
      Company an instrument in form satisfactory to the Company pursuant to
      which such person agrees to be bound by the terms of this Agreement to the
      same extent as a Junior Management Investor.

            1.1.20. "Junior Management Securities" shall mean (a) all shares of
      Common Stock originally issued to, or issued with respect to shares
      originally issued to, or held by, the Junior Management Investors,
      whenever issued, including, without limitation, all shares of Common Stock
      issued pursuant to the exercise or conversion of any Options and (b) all
      Options originally granted or issued to a Junior Management Investor
      (treating such Options as a number of Shares equal to the number of
      Equivalent Shares represented by such Options for all purposes of this
      Agreement except as otherwise specifically set forth herein).

            1.1.21. "Liquidity Event" shall mean the occurrence of (i) the
      consummation by the Company of an Initial Public Offering with gross
      proceeds greater than $50 million, (ii) the merger or consolidation of the
      Company or ICON with or into another entity, or sale of stock of the
      Company or ICON, in which the holders of outstanding voting securities of
      the Company as of the date hereof (including for such purpose the holders
      of membership interests in the LLC) cease to own, directly or indirectly,
      greater than 51% of the outstanding voting securities of the entity
      surviving such merger or consolidation or sale or (iii) the sale of all or
      substantially all of the assets of the Company or ICON.

            1.1.22. "LLC Liquidation" shall mean the distribution of
      substantially all of the assets of the LLC to its members.

            1.1.23. "Management Initial Investor" shall mean any Senior
      Management Initial Investor or Junior Management Initial Investor.

            1.1.24. "Management Investor" shall mean any Senior Management
      Investor or Junior Management Investor.

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            1.1.25. "Management Majority Holders" shall mean, as of any date,
      the holders of a majority of the Management Securities outstanding on such
      date.

            1.1.26. "Management Securities" shall mean the Senior Management
      Securities and the Junior Management Securities.

            1.1.27. "Members of the Immediate Family" shall mean, with respect
      to any individual, each spouse, parent, brother, sister or child of such
      individual, each spouse of any such Person, each child of any of the
      aforementioned Persons, each trust created solely for the benefit of one
      or more of the aforementioned Persons and each custodian or guardian of
      any property of one or more of the aforementioned Persons in his capacity
      as such custodian or guardian.

            1.1.28. "Non-CSFB Warrantholder" shall mean the Non-CSFB Initial
      Warrantholders, and any other Person which, from time to time, acquires
      Non-CSFB Warrant Securities and thereby becomes entitled to the benefits
      of certain provisions of this Agreement.

            1.1.29. "Non-CSFB Majority Warrantholders" shall mean, as of any
      date, the holders of a majority of the Non-CSFB Warrant Securities
      outstanding on such date.

            1.1.30. "Non-CSFB Warrant Securities" shall mean all Non-CSFB
      Warrants originally issued to the Non-CSFB Warrantholders (treating such
      Non-CSFB Warrants as a number of Shares equal to the number of Equivalent
      Shares represented by such Non-CSFB Warrants for all purposes of this
      Agreement except as otherwise specifically set forth herein) and all
      Shares issued upon exercise or conversion of Non-CSFB Warrants (or issued
      upon conversion of or otherwise with respect to Shares issued upon
      exercise or conversion of Non-CSFB Warrants), whenever issued.

            1.1.31. "Option-Eligible Shares" shall mean the Shares originally
      issued to (or issued upon conversion of or otherwise with respect to the
      Shares originally issued to) the LLC on the date hereof, which Shares
      shall remain Option-Eligible Shares in the hands of any transferee until
      termination of the Junior Management Options and the CSFB Option set forth
      in Section 5.

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            1.1.32. "Options" shall mean (i) any options or warrants or other
      rights to subscribe for, purchase or otherwise acquire Common Stock, other
      than rights to acquire Shares pursuant to this Agreement, and (ii) any
      evidence of indebtedness, shares of stock (other than Common Stock) or
      other securities which are directly or indirectly convertible or
      exchangeable for shares of Common Stock, but shall exclude the Non-CSFB
      Warrants, the Junior Management Options, the CSFB Option and any call
      rights in respect of shares issued to employees of the Company or its
      subsidiaries.

            1.1.33. "Other Investor" shall mean any Other Initial Investor, CSFB
      Investor, Management Investor, or any other holder of Class C Units of the
      LLC who receives Shares from the LLC upon the LLC Liquidation and any
      other Person which, from time to time, acquires Shares and becomes party
      to this Agreement by executing and delivering to the Company an instrument
      in form satisfactory to the Company pursuant to which such Person agrees
      to be bound by the terms of this Agreement to the same extent as an Other
      Investor.

            1.1.34. "Other Majority Holders" shall mean, as of any date, the
      holders of a majority of the Other Securities outstanding on such date.

            1.1.35. "Other Securities" shall mean (a) all shares of Common Stock
      originally issued to, or issued with respect to shares originally issued
      to, or held by, the Other Investors, whenever issued, including, without
      limitation, all shares of Common Stock issued pursuant to the exercise or
      conversion of any Options and (b) all Options originally granted or issued
      to an Other Investor (treating such Options as a number of Shares equal to
      the number of Equivalent Shares represented by such Options for all
      purposes of this Agreement except as otherwise specifically set forth
      herein). For avoidance of doubt, the Other Securities shall not include
      the Non-CSFB Warrant Securities.

            1.1.36. "Permitted Management Transferee" shall mean, as to each
      Management Security, a transferee of such Management Security in
      compliance with Section 4.1.2, 4.1.3 or 4.1.4.

            1.1.37. "Person" shall mean any individual, partnership,
      corporation, company, association, trust, joint venture, unincorporated
      organization or entity, or any government, governmental department or
      agency or political subdivision thereof.

            1.1.38. "Registrable Securities" shall mean (i) all shares of Common
      Stock, (ii) all shares of Common Stock issuable upon exercise or
      conversion of any Option or of any Non-CSFB Warrant, and (iii) all shares
      of Common Stock directly or indirectly issued or

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      issuable with respect to the securities referred to in clauses (i) or (ii)
      above by way of stock dividend or stock split or in connection with a
      combination of shares, recapitalization, merger, consolidation or other
      reorganization, in each case included in the Securities or the Non-CSFB
      Warrant Securities. As to any particular Registrable Securities, such
      shares shall cease to be Registrable Securities when (a) they have been
      effectively registered under the Securities Act and disposed of in
      accordance with the registration statement covering them, (b) they have
      been distributed to the public through a broker, dealer or market maker
      pursuant to Rule 144 or (c) the holder thereof may sell all of its Shares
      under Rule 144 within a three month period, provided such holder owns less
      than 1% of the outstanding shares of Common Stock, in each case in
      compliance with any applicable provisions of this Agreement.

            1.1.39. "Rule 144" shall mean Rule 144, as from time to time in
      effect, promulgated by the Securities and Exchange Commission under the
      Securities Act (including without limitation clause (k) thereof).

            1.1.40. "Securities" shall mean all Shares and all Options included
      in the Bain Securities or the Other Securities, but shall not include the
      Non-CSFB Warrant Securities.

            1.1.41. "Securities Act" shall mean the Securities Act of 1933, as
      amended, and the rules and regulations of the Securities and Exchange
      Commission promulgated thereunder, all as from time to time in effect.

            1.1.42. "Senior Management Investor" shall mean any Senior
      Management Initial Investor, any transferee pursuant to Section 4.1.2,
      4.1.3 or 4.1.4 or any holder of Class A Units of the LLC who, from time to
      time, acquires Shares or Options and becomes party to this Agreement by
      executing and delivering to the Company an instrument in form satisfactory
      to the Company pursuant to which such person agrees to be bound by the
      terms of this Agreement to the same extent as a Senior Management Initial
      Investor.

            1.1.43. "Senior Management Majority Holders" shall mean, as of any
      date, the holders of a majority of the Senior Management Securities
      outstanding on such date.

            1.1.44. "Senior Management Securities" shall mean (a) all shares of
      Common Stock originally issued to, or issued with respect to shares
      originally issued to, or held by, the Senior Management Investors,
      whenever issued, including, without limitation, all shares of Common Stock
      issued pursuant to the exercise or conversion of any Options and (b) all
      Options originally granted or issued to a Senior Management Investor
      (treating such Options as a number of Shares equal to the number of
      Equivalent Shares represented by

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      such Options for all purposes of this Agreement except as otherwise
      specifically set forth herein).

            1.1.45. "Shares" shall mean all shares of Common Stock.

            1.1.46. "Significant Public Float" shall be deemed to exist on and
      after (i) the date of closing of the Initial Public Offering of Common
      Stock of the Company if as of such date there shall be outstanding shares
      having an aggregate market value (calculated on the basis of the offering
      price to the public in such Public Offering) of $200,000,000 or more and
      (ii) if a Significant Public Float (as defined in clause (i) above) shall
      not have existed as of the date of closing of the Initial Public Offering,
      the first date thereafter on which there shall be outstanding shares
      having an aggregate market value (calculated on the basis of the average
      of the published best bid and ask or published closing price, through
      NASDAQ or on a registered exchange, on the five immediately preceding
      trading days) of $200,000,000 or more.

            1.1.47. "Transfer" shall mean any sale, pledge, assignment,
      encumbrance or other transfer or disposition of any Securities to any
      other Person, whether directly, indirectly, voluntarily, involuntarily, by
      operation of law, pursuant to judicial process or otherwise.

            1.1.48. "Voting Shares" shall mean, with respect to any matter to be
      voted upon, all Shares included in the Securities entitled to vote with
      respect to such matter.

      1.2. Certain Matters of Construction. In addition to the definitions
referred to as set forth in the Section 1.1:

            (a) The words "hereof", "herein", "hereunder" and words of similar
      import shall refer to this Agreement as a whole and not to any particular
      Section or provision of this Agreement, and reference to a particular
      Section of this Agreement shall include all subsections thereof;

            (b) References to a Section, Schedule or Exhibit are to a Section
      of, or Schedule or Exhibit to, this Agreement;

            (c) Definitions shall be equally applicable to both the singular and
      plural forms of the terms defined;

            (d) The masculine, feminine and neuter genders shall each include
      the other;

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            (e) Except as otherwise provided herein, any Person who holds
      Options or Non-CSFB Warrants shall be deemed to be the holder of the
      Registrable Securities obtainable upon exercise or conversion of the
      Options or Non-CSFB Warrants in connection with the transfer thereof or
      otherwise regardless of any restriction or limitation on the exercise or
      conversion of the Options or Non-CSFB Warrants; and

            (f) Whenever a percentage of one or more types of Securities is
      specified, such percentage shall be calculated on the basis on the number
      of Registrable Securities represented by such one or more types.

            1.3. Cross Reference Table. The following terms defined elsewhere
in this Agreement in the Sections set forth below shall have the respective
meanings therein defined:

      Term                                                  Definition

      "Agreement"                                           Preamble
      "Bain Designated Director"                            Section 3.1
      "Bain Initial Investor"                               Preamble
      "Come Along Notice"                                   Section 6.1
      "Common Stock"                                        Recitals
      "Company"                                             Preamble
      "Covered Person"                                      8.4.1
      "CSFB"                                                Preamble
      "CSFB Closing"                                        Section 5.2.3
      "CSFB Designated Directors"                           Section 3.1
      "CSFB Option"                                         Section 5.2
      "CSFB Option-Eligible Shares"                         Section 5.2
      "CSFB Purchase Agreement"                             Recitals
      "Exercising Purchaser"                                Section 5.1.3
      "Fair Market Value"                                   Section 10
      "General Representations"                             Section 6.3
      "ICON"                                                Preamble
      "Individual Representations"                          Section 6.3
      "Individual Underwriting Agreement Representations"   Section 8.1.1
      "Initiating Holders"                                  Section 8.2.
      "Investor"                                            Preamble
      "Issuance"                                            Section 9
      "Junior Management Closing"                           Section 5.1.5
      "Junior Management Initial Investor"                  Preamble

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      "Junior Management Option"                            Section 5.1
      "Junior Management Option-Eligible Shares"            Section 5.1
      "Liquidity Event Notice"                              Section 5.1.1; 5.2.1
      "LLC"                                                 Preamble
      "LLC Designated Directors"                            Section 3.1
      "LLC Purchase Agreement"                              Recitals
      "Majority Initiating Holders"                         Section 8.2.3
      "Management Designated Directors"                     Section 3.1
      "Non-Complying Investor"                              Section 11.2
      "Non-CSFB Warrant"                                    Recitals
      "Non-CSFB Initial Warrantholders"                     Recitals
      "Option-Eligible Share Sellers"                       Section 5.1.3; 5.2.2
      "Other Offered Securities"                            Section 9.1.4
      "Participating Buyer"                                 Section 9.1.2
      "Participating Seller"                                Section 6.1; 7.1.2
      "Preemption Notice"                                   Section 9.1
      "Preemptive Portion"                                  Section 9.1
      "Preemptive Purchaser Offerees"                       Section 9.1
      "Proposed Bain Seller"                                Section 6; 7.1
      "Proposed Buyer"                                      Section 6; 7.1; 9.1
      "Public Offering"                                     Section 8.1.1
      "Purchase Price"                                      Section 5.1; 5.2
      "Sale"                                                Section 6; 7.1
      "Sale Percentage"                                     Section 6; 7.1
      "Section 382"                                         Section 2
      "Section 6.5 Opinion"                                 Section 6.5.1
      "Section 6.5 Request Date"                            Section 6.5.1
      "Senior Management Initial Investor"                  Preamble
      "Subject Securities"                                  Section 9
      "Tag Along Notice"                                    Section 7.1
      "Tag Along Offerees"                                  Section 7.1
      "Transfer"                                            Section 4.1

      2.  [RESERVED].

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<PAGE>

      3. VOTING AGREEMENT.

      3.1. Election of Directors. Each holder of Voting Shares hereby agrees to
cast all votes to which such holder is entitled in respect of the Voting Shares
now or hereafter owned by such holder, whether at any annual or special meeting
of stockholders, by written consent or otherwise, to:

      (i)   fix the number of directors constituting the Board at nine (9);

      (ii)  elect as a director of the Company each of two individuals (the
            "CSFB Designated Directors") that may be designated by the CSFB
            Majority Holders for election;

      (iii) if an LLC Liquidation has not occurred, elect as the other members
            of the Board such other individuals as may be designated by the LLC
            for election (the "LLC Designated Directors");

      (iv)  if an LLC Liquidation has occurred, (A) and so long as they are
            employed as the Chief Executive Officer and the President and Chief
            Operating Officer of the Company, respectively, elect as a director
            of the Company each of Scott Watterson and Gary Stevenson (the
            "Management Designated Directors"), notwithstanding anything to the
            contrary contained in Section 3.8, and (B) elect as the other
            members of the Board such other individuals as may be designated by
            the Bain Majority Holders for election (the "Bain Designated
            Directors").

      3.2. Removal of Directors. Any director may be removed with or without
cause by decision of two-thirds (2/3) of the other directors; provided, however,
that no director shall be removed without cause except with the consent of the
holders of a majority of the Shares held by the class of Investors entitled to
designate such director pursuant to Section 3.1.

      3.3. Successors. In the event a director shall cease to serve for any
reason, then, (i) in the case of a CSFB Designated Director, the CSFB Majority
Holders shall have the right to nominate a successor CSFB Designated Director,
(ii) in the case of an LLC Designated Director, the LLC shall have the right to
nominate a successor LLC Designated Director, (iii) in the case of a Management
Designated Director, the Senior Management Majority Holders shall have the right
to nominate a successor Management Designated Director, and (iv) in the case of
any Bain Designated Director, the Bain Majority Holders shall have the right to
nominate a successor Bain Designated Director; provided, however, that no
director removed for cause shall be renominated or reelected. Each holder of
Voting Shares shall, upon receipt of notice identifying such nominee, promptly
take all action necessary to cause the appointment of such nominee to the Board
pursuant

                                      -12-
<PAGE>

to the Company's By-laws and Certificate of Incorporation, each as amended and
in effect from time to time.

      3.4. Certain Transactions. Each holder of Other Securities agrees to vote,
or consent with respect to, the Shares included in such Other Securities, and,
subject to fiduciary obligations imposed by applicable law, to cause any
directors designated by such Investor pursuant to Section 3.1 or 3.3 to vote, or
consent with respect to, in the manner specified by the Bain Majority Holders
with respect to: (i) any offering of securities of the Company; (ii) any sale of
a substantial portion of the assets of the Company or any of its subsidiaries to
a Person which is not an Affiliate of any Bain Investor; (iii) any merger or
consolidation involving the Company or any of its subsidiaries with a Person
which is not an Affiliate of any Bain Investor; (iv) any transaction
constituting a change in control of the Company to a Person not an Affiliate of
any Bain Investor; any merger or consolidation of the Company with any one or
more of its direct and indirect subsidiaries and no other Person; and (v) any
transaction to which Section 6 (subject to Section 6.6) or Section 7 applies.

      3.5. Committees. Each committee of the Board shall be composed so that the
representation thereon of CSFB Designated Directors, LLC Designated Directors,
Management Designated Directors and Bain Designated Directors shall be in the
same proportion, as nearly as may be, as the representation of such directors on
the whole Board, except as consented to by the Majority Holders entitled to
designate the directors to be excluded; provided, however, that no Management
Designated Director shall sit on the audit committee or any committee charged
with the consideration of matters related to compensation, employee stock
options, or the like; and provided, further, that the Bain Designated Directors
(or the LLC Designated Directors, if an LLC Liquidation has not occurred) shall
at all time constitute a majority of all of the directors on each such
committee.

      3.6. Special Rule for Fund Designated Directors. In the case of Bain
Designated Directors, the holders of a majority of the shares specified below
shall be entitled to designate the portion specified below of the number of Bain
Designated Directors then to be designated:

            Shares                           Number

      Shares Originally Issued               One half of the number to be
      To Bain Capital Fund IV, L.P.          designated plus one half, rounded
                                             up to the nearest whole number.

                                      -13-
<PAGE>

      Shares Originally Issued               One half of the number to be
      to Bain Capital Fund IV-B, L.P.        designated minus one half, rounded
                                             down to the nearest whole number.

      3.7. Proxy; the Company.

            3.7.1. Proxy. In order to assist in the implementation of the
      foregoing provisions of this Section 3, each holder of Voting Shares
      hereby constitutes and appoints:

            (i)   Robert Gay and Ron Mika, and each of them, as attorneys and
                  proxies, with full power of substitution, to receive all
                  notices, and to represent, vote and consent, with respect to
                  all Voting Shares held by such holder, without any notice to
                  such holder (such notice being expressly waived by such
                  holder), whether or not said representation, vote or consent
                  benefits the interests of any of said proxies, but only with
                  respect to any and all of the matters specified in, and only
                  in the manner contemplated by, clauses (i) and (iii) of
                  Section 3.1, clause (ii) of Section 3.3 and Section 3.4;

            (ii)  Robert Gay and Ron Mika, and each of them, as attorneys and
                  proxies, with full power of substitution, to receive all
                  notices, and to represent, vote and consent, with respect to
                  all Voting Shares held by such holder, without any notice to
                  such holder (such notice being expressly waived by such
                  holder), whether or not said representation, vote or consent
                  benefits the interests of any of said proxies, but only with
                  respect to any and all of the matters specified in, and only
                  in the manner contemplated by, clauses (i) and (iv)(B) of
                  Section 3.1, clause (iv) of Section 3.3 and Section 3.4;

            (iii) [insert names of initial CSFB directors], and each of them, as
                  attorneys and proxies, with full power of substitution, to
                  receive all notices, and to represent, vote and consent, with
                  respect to all Voting Shares held by such holder, without any
                  notice to such holder (such notice being expressly waived by
                  such holder), whether or not said representation, vote or
                  consent benefits the interests of any of said proxies, but
                  only with respect to any and all of the matters specified in,
                  and only in the manner contemplated by, clause (ii) of Section
                  3.1 and clause (i) of Section 3.3; and

                                      -14-
<PAGE>

            (iv)  Scott Watterson and Gary Stevenson, and each of them, as
                  attorneys and proxies, with full power of substitution, to
                  receive all notices, and to represent, vote and consent, with
                  respect to all Voting Shares held by such holder, without any
                  notice to such holder (such notice being expressly waived by
                  such holder), whether or not said representation, vote or
                  consent benefits the interests of any of said proxies, but
                  only with respect to any and all of the matters specified in,
                  and only in the manner contemplated by, clause (iv)(A) of
                  Section 3.1 and clause (iii) of Section 3.3.

      The foregoing proxy is irrevocable, is coupled with an interest in the
      Company generally and shall remain in full force and effect
      notwithstanding the passage of time (including without limitation the
      three-year period specified in Section 212(b) of the Delaware Corporation
      Law) until terminated in accordance with the provisions of Section 3.8.

            3.7.2. Company to Allow no Inconsistent Action. The Company agrees
      not to give effect to any action by any holder of Shares which is in
      contravention of this Section 3.

      3.8. Period. The foregoing provisions of this Section 3 shall expire on
the earliest of: (i) the date of termination of this Agreement; (ii) prior to
the LLC Liquidation, the first date on which the LLC owns less than fifty
percent (50%) of all Securities owned by it immediately after the closing under
the LLC Purchase Agreement; (iii) after the LLC Liquidation, the first date on
which the Bain Investors own less than fifty percent (50%) of all Securities
owned by them immediately following the LLC Liquidation; (iv) upon the closing
of the Initial Public Offering if, in the written opinion of the managing
underwriter for the Initial Public Offering, the continued effectiveness of this
Section 3 would be detrimental to the sale of securities in the Initial Public
Offering or the price to be received for such securities; (v) one year after the
date, if any, after the Initial Public Offering on which the Bain Investors
shall distribute all Bain Securities pursuant to Section 7.5(b) or (vi) the date
on which there shall exist a Significant Public Float; provided, however, that
(a) the provisions of clause (ii) of Section 3.1, clause (i) of the first
sentence of Section 3.3 and clause (iii) of the first sentence of Section 3.7.1
shall expire on any earlier date that the CSFB Investors own less than fifty
percent (50%) of all Securities owned by them immediately after the closing
under the CSFB Purchase Agreement, (b) the provisions of clause (iv)(A) of
Section 3.1, clause (iii) of the first sentence of Section 3.3, and clause (iv)
of the first sentence of Section 3.7.1. shall expire on any earlier date that
the Senior Management Investors own less than fifty percent (50%) of all
Securities owned by them immediately after the LLC Liquidation and (c) the
provisions of Section 3.4 (other than clause (v) thereof) shall expire upon

                                      -15-
<PAGE>

the LLC Liquidation if on the sixtieth (60th) day following the date of this
Agreement the Bain Initial Investors own membership interests in the LLC
representing less than $10 million (at cost).

      4. CERTAIN TRANSFER RIGHTS AND RESTRICTIONS.

      4.1. Securities. No holder of any Other Security shall sell, pledge,
assign, grant a participation interest in, encumber or otherwise transfer or
dispose of any of such Other Securities to any other Person, whether directly,
indirectly, voluntarily, involuntarily, by operation of law, pursuant to
judicial process (including, without limitation, divorce decree) or otherwise (a
"Transfer"), except as permitted by this Section 4.1 but not otherwise
prohibited by Section 8.5. Any attempted Transfer of Other Securities not
permitted by this Section 4.1 shall be null and void, and the Company shall not
in any way give effect to any such impermissible Transfer.

            4.1.1. Transfers under this Agreement, etc. Any Investor may
      Transfer any or all Other Securities held by such Investor: (i) to the
      Company or any subsidiary of the Company in one or more transactions
      approved by the Board, (ii) to any Bain Investor in a transaction approved
      by the Board, (iii) on the terms and subject to the conditions of Sections
      5, 6, 7 or 8, or (iv) to the public through a broker, dealer or market
      maker pursuant to Rule 144 after the Initial Public Offering.

            4.1.2. Transfers of Management Securities to Immediate Family. Any
      individual holder of Management Securities may Transfer any or all of such
      Securities to a Member of the Immediate Family of such holder; provided,
      however, that no such Transfer shall be effective until such Member of the
      Immediate Family has delivered to the Company a written acknowledgment and
      agreement in form and substance reasonably satisfactory to the Company
      that the Securities to be received by such Member of the Immediate Family
      are subject to all the provisions of this Agreement and that such Member
      of the Immediate Family is bound hereby and a party hereto to the same
      extent as a Senior Management Initial Investor or Junior Management
      Initial Investor, as the case may be; and provided, further, that any
      transfer of an Option shall be subject to all of the terms and conditions
      of such Option, or the plan under which such Option was issued, in
      addition to the terms and conditions hereof.

            4.1.3. Transfers of Management Securities Upon Death. Upon the death
      of any individual holder of Management Securities, the Securities held by
      such holder may be distributed by will or other instrument taking effect
      at death or by applicable laws of descent and distribution to such
      holder's estate, executors, administrators and personal representatives,
      and then to such holder's heirs, legatees or distributees, whether or not
      such recipients are Members of the Immediate Family of such holder;
      provided, however,

                                      -16-
<PAGE>

      that no such Transfer shall be effective until the recipient has delivered
      to the Company a written acknowledgment and agreement in form and
      substance reasonably satisfactory to the Company that the Securities to be
      received by such recipient are subject to all the provisions of this
      Agreement and that such recipient is bound hereby and a party hereto to
      the same extent as a Senior Management Initial Investor or Junior
      Management Initial Investor, as the case may be; and provided, further,
      that any transfer of an Option shall be subject to all of the terms and
      conditions of such Option, or the plan under which such Option was issued,
      in addition to the terms and conditions hereof.

            4.1.4. Transfers of Management Securities to Charities. Any holder
      of Management Securities may Transfer as a charitable gift any or all of
      such Securities to any Person which is described in Section 501(c)(3) of
      the Internal Revenue Code of 1986, as from time to time in effect;
      provided, however, that no such Transfer shall be effective until such
      transferee has delivered to the Company a written acknowledgment and
      agreement in form and substance reasonably satisfactory to the Company
      that the Securities to be received by such transferee are subject to all
      the provisions of this Agreement and that such transferee is bound hereby
      and a party hereto to the same extent as a Senior Management Initial
      Investor or Junior Management Initial Investor, as the case may be; and
      provided, further, that any transfer of an Option shall be subject to all
      of the terms and conditions of such Option, or the plan under which such
      Option was issued, in addition to the terms and conditions hereof.

            4.1.5. Transfers of Other Securities to Entities Under Common
      Control. Any holder of Other Securities which is an institutional investor
      may Transfer any or all of such Securities to a Person under common
      control with such holder in a bona fide transfer not part of a transaction
      or series of transactions that results in the direct or indirect transfer
      of such Securities to a Person not under common control with such holder;
      provided, however, that (i) no such Transfer shall be effective until such
      transferee under common control has delivered to the Company a written
      acknowledgment and agreement in form and substance reasonably satisfactory
      to the Company that the Securities to be received by such transferee are
      subject to all the provisions of this Agreement and that such transferee
      is bound hereby and a party hereto to the same extent as the transferor of
      such Securities and (ii) any transfer of an Option shall be subject to all
      of the terms and conditions of such Option, or the plan under which such
      Option was issued, in addition to the terms and conditions hereof.

      4.2. Period. The foregoing provisions of this Section 4 shall expire on
the first date on which the earlier of the following shall have occurred: (i)
there shall exist a Significant Public Float or (ii) (A) prior to the LLC
Liquidation, the LLC owns less than fifty percent (50%) of all

                                      -17-
<PAGE>

Securities owned by it immediately after the closing under the LLC Purchase
Agreement or (B) after the LLC Liquidation, the Bain Investors own less than
fifty percent (50%) of all Securities owned by them immediately after the LLC
Liquidation.

      4.3. Status in Hands of Certain Transferees. Notwithstanding any other
provision of this Agreement, (a) Securities Transferred pursuant to and in
compliance with Sections 6 or 7 hereof shall in the hands of the Proposed Buyer
not constitute Securities for any purpose of this Agreement; (b) Securities or
Non-CSFB Warrant Securities Transferred (i) pursuant to and in compliance with
Section 8 hereof or (ii) in compliance with this Agreement in any public
offering or under Rule 144 shall in the hands of the recipient not constitute
Securities or Non-CSFB Warrant Securities for any purpose of this Agreement; (c)
Securities acquired in accordance with the provisions of this Agreement by any
Investor from another Investor shall upon such acquisition be deemed for all
purposes hereof to be Bain Securities, CSFB Securities, Senior Management
Securities, Junior Management Securities or Other Securities hereunder, as the
case may be, of like kind with the other Securities held by such acquiring
Investor; and (d) Securities Transferred as described in Section 7.5(d) shall
upon acquisition be deemed for all purposes hereof to be Junior Management
Securities.

      4.4. Lock-Up. Notwithstanding any provision to the contrary contained in
this Section 4, no Transfer may be made pursuant to this Section 4 except in
compliance with the provisions of Section 8.5 hereof.

      5. CSFB AND JUNIOR MANAGEMENT OPTIONS. CSFB and the Junior Management
Investors shall have the option to purchase certain of the Option-Eligible
Shares on the terms and conditions set forth in this Section 5.

      5.1. Junior Management. Subject to the provisions of this Section 5.1 and
effective upon their execution of a Joinder and Supplement to this Stockholders
Agreement, the LLC hereby grants to each Junior Management Initial Investor an
irrevocable option (the "Junior Management Options") to purchase up to the
aggregate number of Option-Eligible Shares set forth on Schedule 5.1 hereto (the
"Junior Management Option-Eligible Shares") at a per share purchase price (the
"Purchase Price") of $5.83, upon the occurrence of the initial Liquidity Event.
Upon execution of the Joinder and Supplement by each Junior Management Initial
Investor, Schedule 5.1 shall be amended to set forth the number of
Option-Eligible Shares subject to the Junior Management Option of such Junior
Management Initial Investor.

            5.1.1. Notice. Not fewer than ten (10) business days prior to the
      consummation of the Liquidity Event, a notice (the "Liquidity Event
      Notice") shall be furnished by the Company to each holder of
      Option-Eligible Shares and to each Junior Management Initial

                                      -18-
<PAGE>

      Investor. The Liquidity Event Notice shall include (i) the proposed date
      of consummation of the Liquidity Event and (ii) the number of vested
      Junior Management Option-Eligible Shares that each Junior Management
      Initial Investor is entitled to purchase.

            5.1.2. Vesting. The Junior Management Options shall be subject to
      vesting according to the following schedule:

                  Percentage of Shares Vested         Date
                  ---------------------------         ----
                            25%                       Immediately
                            50%                       September 27, 2000
                            75%                       September 27, 2001
                           100%                       September 27, 2002

      Upon the occurrence of the Liquidity Event, the foregoing schedule shall
      be accelerated in respect of any Junior Management Initial Investor who
      remains employed by the Company or one of its Affiliates such that 100% of
      the Option-Eligible Shares subject to his or her Junior Management Option
      shall become immediately vested. No Junior Management Initial Investor who
      is not employed by the Company or one of its Affiliates at the time of
      consummation of the Liquidity Event may exercise his or her Junior
      Management Option with respect to any unvested Junior Management
      Option-Eligible Shares.

            5.1.3. Exercise. Each Junior Management Initial Investor desiring to
      exercise its Junior Management Option shall send a written commitment
      within three (3) business days after the furnishing of the Liquidity Event
      Notice to the Company and to each holder of Option-Eligible Shares (the
      "Option-Eligible Share Sellers") specifying the number of Junior
      Management Option-Eligible Shares which such Junior Management Initial
      Investor desires to purchase (each Junior Management Initial Investor who
      so elects to exercise the Junior Management Option being referred to
      herein as an "Exercising Purchaser"). Each Junior Management Initial
      Investor who has not so elected to exercise his or her Junior Management
      Option shall be deemed to have waived all of his or her rights with
      respect to such Junior Management Option, and his or her Junior Management
      Option shall terminate upon consummation of the Liquidity Event. In the
      event that an Exercising Purchaser elects to purchase less than the total
      number of Junior Management Option- Eligible Shares which are subject to
      his or her Junior Management Option, such Junior Management Investor shall
      be deemed to have waived all of his or her rights with respect to the
      remaining Junior Management Option-Eligible Shares, and his or her Junior
      Management Option shall terminate as to the remaining Junior Management
      Option- Eligible Shares upon consummation of the Liquidity Event.

                                      -19-
<PAGE>

            The exercise by each Exercising Purchaser shall be irrevocable
      except as hereinafter provided, and each such Exercising Purchaser shall
      be bound and obligated to acquire such amount of Junior Management
      Option-Eligible Shares as such Exercising Purchaser shall have specified
      in such Exercising Purchaser's written commitment. If at the end of the
      one hundred twentieth (120th) day following the date on which the
      Liquidity Event Notice was given the Liquidity Event has not been
      consummated, each Exercising Purchaser shall be released from his or her
      obligations under the written commitment, the Liquidity Event Notice shall
      be null and void, the Junior Management Options shall remain in full force
      and effect and it shall be necessary for a separate Liquidity Event Notice
      to have been furnished, and the terms and provisions of this Section 5.1
      separately complied with, in order to consummate a Liquidity Event, unless
      the failure to consummate the Liquidity Event resulted from any failure by
      any Junior Management Investor to comply in any material respect with the
      terms of this Section 5.1.

            5.1.4. Certain Legal Requirements. In the event the participation by
      any Junior Management Investor as an Exercising Purchaser would require
      under applicable law (i) the registration or qualification of any
      securities or of any person as a broker or dealer or agent with respect to
      such securities or (ii) the provision to any participant in the
      transaction of any information other than such information as would be
      required under Regulation D of the Securities and Exchange Commission or
      similar rule then in effect in an offering made pursuant to said
      Regulation D solely to "accredited investors" as defined in said
      Regulation D, the Option-Eligible Share Sellers shall be obligated only to
      use their reasonable best efforts to cause such requirements to have been
      complied with to the extent necessary to permit such Exercising Purchaser
      to receive such securities. Notwithstanding any provisions of this Section
      5.1.4, if use of reasonable best efforts shall not have resulted in such
      requirements being complied with to the extent necessary to permit such
      Exercising Purchaser to receive such securities, the Option-Eligible Share
      Sellers may exclude such Exercising Purchaser from participation in the
      transaction. The obligation of the Option- Eligible Share Sellers to use
      reasonable best efforts to cause such requirements to have been complied
      with to the extent necessary to permit an Exercising Purchaser to receive
      such securities shall be conditioned on such Exercising Purchaser
      executing such documents and instruments, and taking such other actions
      (including without limitation, if required by the Option-Eligible Share
      Sellers on advice of their counsel, agreeing to be represented during the
      course of such transaction by a "purchaser representative" (as defined in
      Regulation D) in connection with evaluating the merits and risks of the
      prospective investment and acknowledging that he was so represented), as
      the Option- Eligible Share Sellers shall reasonably request in order to
      permit such requirements to have been complied with. Each Exercising
      Purchaser agrees to take such actions as the Option-

                                      -20-
<PAGE>

      Eligible Share Sellers shall reasonably request in order to permit
      such requirements to have been complied with.

            5.1.5. Payment and Delivery of Certificates. The closing of the
      purchase pursuant to the Junior Management Option (the "Junior Management
      Closing") shall occur contemporaneously with and subject to the
      consummation of the Liquidity Event. At the Junior Management Closing, (a)
      each Option-Eligible Share Seller shall deliver the certificates
      evidencing the Junior Management Option-Eligible Shares to be sold by such
      Option-Eligible Share Seller, duly endorsed, or with stock powers or other
      appropriate instruments duly endorsed, for transfer with signature
      guaranteed, free and clear of any liens, encumbrances or adverse claims,
      with any stock transfer tax stamps affixed; and (b) each Exercising
      Purchaser shall deliver an amount equal to the Purchase Price multiplied
      by the number of Junior Management Option-Eligible Shares to be purchased
      by such Exercising Purchaser through a wire transfer to the credit of an
      account designated by each Option-Eligible Share Seller to the Exercising
      Purchasers in writing not less than two (2) business days prior to the
      date of the Junior Management Closing.

            5.1.6. Certain Adjustments. In the event of any change in the number
      of issued and outstanding shares of Common Stock by reason of any stock
      dividend, split-up or combination of shares, the number and kind of shares
      subject to the Junior Management Options, and the Purchase Price, shall be
      appropriately adjusted.

            5.1.7. Notice of Transfer. Upon any transfer of Option-Eligible
      Shares other than upon exercise of a Junior Management Option, the
      transferring holder shall provide to the Junior Management Initial
      Investors and the Company a statement setting forth the number of
      Option-Eligible Shares transferred and the name and address of the
      transferee and a statement signed by the transferee acknowledging that the
      transferred Option-Eligible Shares shall continue to be subject to the
      Junior Management Options hereunder.

            5.1.8. Termination. The Junior Management Options shall terminate on
      the earlier of (i) the twelfth anniversary of the date hereof and (ii)
      immediately following the consummation of the initial Liquidity Event.

      5.2. CSFB. Subject to the provisions of this Section 5.2, the LLC hereby
grants to CSFB an irrevocable option (the "CSFB Option") to purchase up to the
aggregate number of Option-Eligible Shares set forth on Schedule 5.2 hereto
(the "CSFB Option-Eligible Shares") at a per share purchase price (the "Purchase
Price") of $14.56, upon the occurrence of the initial Liquidity Event.

                                      -21-
<PAGE>

            5.2.1. Notice. Not fewer than ten (10) business days prior to the
      consummation of the Liquidity Event, a notice (the "Liquidity Event
      Notice") shall be furnished by the Company to each holder of
      Option-Eligible Shares and to CSFB. The Liquidity Event Notice shall
      include (i) the proposed date of consummation of the Liquidity Event and
      (ii) the number of CSFB Option-Eligible Shares that CSFB is entitled to
      purchase.

            5.2.2. Exercise. If CSFB desires to exercise the CSFB Option, it
      shall send a written commitment no more than five (5) business days after
      the furnishing of the Liquidity Event Notice to the Company and to each
      holder of Option-Eligible Shares (the "Option-Eligible Share Sellers")
      specifying the amount of CSFB Option-Eligible Shares which CSFB desires to
      purchase. If CSFB does not elect to exercise its CSFB Option, CSFB shall
      be deemed to have waived all of its rights with respect to the CSFB
      Option, and the CSFB Option shall terminate upon consummation of the
      Liquidity Event. If CSFB elects to purchase less than the total number of
      CSFB Option-Eligible Shares which are subject to the CSFB Option, CSFB
      shall be deemed to have waived all of its rights with respect to the
      remaining CSFB Option-Eligible Shares, and the CSFB Option shall terminate
      as to the remaining CSFB Option-Eligible Shares upon consummation of the
      Liquidity Event.

            The exercise by CSFB shall be irrevocable except as hereinafter
      provided, and CSFB shall be bound and obligated to acquire such amount of
      CSFB Option-Eligible Shares as it shall have specified in its written
      commitment. If at the end of the one hundred twentieth (120th) day
      following the date on which the Liquidity Event Notice was given the
      Liquidity Event has not been consummated, CSFB shall be released from its
      obligations under the written commitment, the Liquidity Event Notice shall
      be null and void, the CSFB Option shall remain in full force and effect
      and it shall be necessary for a separate Liquidity Event Notice to have
      been furnished, and the terms and provisions of this Section 5.2
      separately complied with, in order to consummate a Liquidity Event, unless
      the failure to consummate the Liquidity Event resulted from any failure by
      CSFB to comply in any material respect with the terms of this Section 5.2.

            CSFB shall purchase the CSFB Option-Eligible Shares from the
      Option-Eligible Share Sellers pro rata, on the basis of the number of
      Option-Eligible Shares beneficially owned by each Option-Eligible Share
      Seller.

            5.2.3. Payment and Delivery of Certificates. The closing of the
      purchase pursuant to the CSFB Option (the "CSFB Closing") shall occur
      contemporaneously with and subject to the consummation of the Liquidity
      Event. At the CSFB Closing, (a) each Option-Eligible Share Seller shall
      deliver the certificates evidencing the CSFB Option-Eligible

                                      -22-
<PAGE>

      Shares to be sold by such Option-Eligible Share Seller, duly endorsed, or
      with stock powers or other appropriate instruments duly endorsed, for
      transfer with signature guaranteed, free and clear of any liens,
      encumbrances or adverse claims, with any stock transfer tax stamps
      affixed; and (b) CSFB shall deliver an amount equal to the Purchase Price
      multiplied by the number of CSFB Option-Eligible Shares to be purchased by
      CSFB through a wire transfer to the credit of an account designated by
      each Option-Eligible Share Seller to CSFB in writing not less than two (2)
      business days prior to the date of the CSFB Closing.

            5.2.4. Certain Adjustments. In the event of any change in the number
      of issued and outstanding shares of Common Stock by reason of any stock
      dividend, split-up or combination of shares, the number and kind of shares
      subject to the CSFB Option, and the Purchase Price, shall be appropriately
      adjusted.

            5.2.5. Termination. The CSFB Option shall terminate on the earlier
      of (i) the twelfth anniversary of the date hereof and (ii) immediately
      following the consummation of the Liquidity Event.

            5.2.6. Notice of Transfer. Upon any transfer of Option-Eligible
      Shares other than upon exercise of the CSFB Option, the transferring
      holder shall provide to CSFB and the Company a statement setting forth the
      number of Option-Eligible Shares transferred and the name and address of
      the transferee and a statement signed by the transferee acknowledging that
      the transferred Option-Eligible Shares shall continue to be subject to the
      CSFB Option hereunder.

      6. "TAKE ALONG" RIGHTS. Each holder of Securities hereby agrees, if
requested by the Bain Majority Holders, to Transfer for value (for purposes of
this Section 6, a "Sale") a specified percentage (for purposes of this Section
6, the "Sale Percentage") of the Securities then owned by such holder to any
Person (for purposes of this Section 6, the "Proposed Buyer") in the manner and
on the terms set forth in this Section 6 in connection with the Sale by one or
more holders of Bain Securities (collectively, the "Proposed Bain Seller") of
the Sale Percentage of the total number of Bain Securities held by all holders
of Bain Securities on a fully diluted basis to the Proposed Buyer; provided,
however, that no holder of Securities shall have any obligations under this
Section 6 with respect to a particular Transfer if the Sale Percentage with
respect to such Transfer is less than 10%.

      6.1. Procedure. If the Bain Majority Holders elect to exercise their
rights under this Section 6, a notice (the "Come Along Notice") shall be
furnished by the Proposed Bain Seller to each holder of Securities. The Come
Along Notice shall set forth the principal terms of the

                                      -23-
<PAGE>

proposed Sale insofar as it relates to the Securities, including the number of
Securities to be purchased from the Proposed Bain Seller, the Sale Percentage,
the maximum and minimum purchase price, the name and address of the Proposed
Buyer and (if the Proposed Buyer is not subject to the periodic reporting
requirements of the Exchange Act) the name of each director of the Proposed
Buyer and of each Person which is the beneficial owner of more than twenty
percent (20%) of the common stock of the Proposed Buyer. If the Bain Majority
Holders consummate the Sale referred to in the Come Along Notice, each other
holder of Securities (each a "Participating Seller") shall be bound and
obligated to Sell the Sale Percentage of the Securities in the Sale on the same
terms and conditions (subject to all of the provisions of this Agreement and it
being understood that, without limiting the foregoing, for such purposes the
terms applicable to Shares of Common Stock shall be identical in all respects),
with respect to each Security Sold, as the Proposed Bain Seller shall Sell each
Bain Security in the Sale, and, in the case of Options, have the opportunity to
either (i) exercise or convert such Options (if then exercisable or convertible)
and participate in such sale as holders of Common Stock issuable upon such
exercise or conversion or (ii) upon the consummation of the Sale, receive in
exchange for such Options (to the extent exercisable or convertible at the time
of such Sale) consideration equal to the amount determined by multiplying (1)
the same amount of consideration per Share received by the holders of the Common
Stock of the same class of Common Stock for which the Option is exercisable or
into which the Option is convertible in connection with the Sale less the
exercise or conversion price per share of such Option by (2) the number of
shares of Common Stock of such class represented by such Option. If at the end
of the ninetieth (90th) day following the date of the effectiveness of the Come
Along Notice the Proposed Bain Seller has not completed the Sale, each
Participating Seller shall be released from his obligation under the Come Along
Notice, the Come Along Notice shall be null and void, and it shall be necessary
for a separate Come Along Notice to have been furnished and the terms and
provisions of this Section 6 separately complied with, in order to consummate
such Sale pursuant to this Section 6, unless the failure to complete such Sale
resulted from any failure by any Participating Seller to comply in any material
respect with the terms of this Section 6.

      6.2. Certain Legal Requirements. In the event the consideration to be paid
in exchange for Securities in the proposed Sale pursuant to Section 6.1 includes
any securities and the receipt thereof by any Investor as a Participating Seller
would require under applicable law (i) the registration or qualification of such
securities or of any person as a broker or dealer or agent with respect to such
securities or (ii) the provision to any participant in the Sale of any
information other than such information as would be required under Regulation D
of the Securities and Exchange Commission or similar rule then in effect in an
offering made pursuant to said Regulation D solely to "accredited investors" as
defined in said Regulation D, the Proposed Bain Seller shall be obligated only
to use its reasonable best efforts to cause such requirements to have been
complied with to the extent necessary to permit such Participating Seller to
receive such

                                      -24-
<PAGE>

securities. Notwithstanding any provisions of this Section 6, if use of
reasonable best efforts shall not have resulted in such requirements being
complied with to the extent necessary to permit such Participating Seller to
receive such securities, the Proposed Bain Seller shall cause to be paid to such
Participating Seller in lieu thereof, against surrender of the Securities (in
accordance with Section 6.4 hereof) which would have otherwise been Sold by such
Participating Seller to the Proposed Buyer in the Sale, an amount in cash equal
to the Fair Market Value of the securities which such Participating Seller would
otherwise receive. The obligation of the Proposed Bain Seller to use reasonable
best efforts to cause such requirements to have been complied with to the extent
necessary to permit a Participating Seller to receive such securities shall be
conditioned on such Participating Seller executing such documents and
instruments, and taking such other actions (including without limitation, if
required by the Proposed Bain Seller on advice of its counsel, agreeing to be
represented during the course of such transaction by a "purchaser
representative" (as defined in Regulation D) in connection with evaluating the
merits and risks of the prospective investment and acknowledging that he was so
represented), as the Proposed Bain Seller shall reasonably request in order to
permit such requirements to have been complied with. Each Participating Seller
agrees to take such actions as the Proposed Bain Seller shall reasonably request
in order to permit such requirements to have been complied with, and no
Participating Seller shall have the right to require that such Participating
Seller receive cash in lieu of securities on grounds that such requirements have
not been complied with.

      6.3. Further Assurances; Management Roll-over. Each Participating Seller,
and each Investor to whom the Securities held by such Participating Seller were
originally issued, shall, whether in his capacity as a Participating Seller,
stockholder, officer or director of the Company, or otherwise, take or cause to
be taken all such actions (subject as to entering into agreements to the
provisions of the next sentence hereof) as may be reasonably requested in order
expeditiously to consummate each Sale pursuant to Section 6.1; provided,
however, that no Management Initial Investor party to an employment agreement
with the Company or any of its subsidiaries shall be required hereunder to
extend the term thereof. In addition, notwithstanding any contrary provision
contained in this Agreement, in the event that the proposed Sale is a Liquidity
Event, at the option of the Bain Majority Investors and on no more than one
occasion under this Agreement, if (A) a Management Investor is currently
employed by the Company or was so employed at any time during the 12 preceding
months without any material diminution of his or her responsibilities and (B)
the Proposed Buyer is a Financial Buyer, such Management Investor and each other
holder of Securities previously held by, or distributed or issued in respect of
Securities or membership interests of the LLC previously held by, such
Management Investor (other than any Person which is described in Section
501(c)(3) of the Internal Revenue Code of 1986, as from time to time in effect)
may be required to retain, or exchange for equity in the Proposed Buyer or one
of its Affiliates or the surviving entity, up to 25%, in the case of Senior
Management Investors, or 15%, in the case of Junior Management Investors, of
their Securities. Each Participating Seller or

                                      -25-
<PAGE>

Investor agrees to execute and deliver such agreements as may be necessary
for the Participating Seller to be subject to the same terms and conditions
with respect to the Sale as apply to the Proposed Bain Seller, including,
without limitation, an agreement by such Participating Seller (i) to be
subject to such purchase price escrow, indemnity or adjustment provisions as
may apply to Investors generally, (ii) to be liable in respect of any
individual representations or warranties to be given by selling Investors in
the Sale regarding such matters as legal capacity or due organization of such
Participating Seller, authority to participate in the Sale, compliance by
such selling Investor with laws and agreements applicable to it, and
ownership (free and clear of liens, charges, encumbrances and adverse claims)
of Securities to be sold by such Participating Seller ("Individual
Representations") (insofar as such Individual Representations relate to such
Participating Seller) and (iii) to be liable in respect of any general
representations or warranties to be given by selling Investors in the Sale
regarding such matters as the liabilities (contingent and otherwise), assets,
agreements and business of the Company and its subsidiaries, the compliance
of the Sale with laws and contracts, and the adequacy of disclosure ("General
Representations"); provided, however, that (a) the Management Initial
Investors shall make no representations or warranties pursuant to such
agreement other than Individual Representations but shall be liable as
indemnitors with respect to the General Representations made by other selling
Investors in the Sale, and (b) except with respect to Individual
Representations the aggregate amount of the liability of each Participating
Seller in the Sale shall not exceed the lesser of (i) such Participating
Seller's pro rata portion of any such liability, in accordance with such
Participating Seller's portion of the total number of Securities included in
the Sale and (ii) the net proceeds received by such Participating Seller from
the Sale.

      6.4. Closing. The closing of a Sale pursuant to Section 6.1 shall take
place at such time and place as the Bain Majority Holders shall specify by
notice to each Participating Seller. At the closing of any Sale under this
Section 6, each Participating Seller shall deliver the certificates evidencing
the Securities to be sold by such Participating Seller, duly endorsed, or with
stock powers or other appropriate instruments duly endorsed, for transfer with
signature guaranteed, free and clear of any liens, encumbrances or adverse
claims, with any stock transfer tax stamps affixed, against delivery of the
applicable consideration.

      6.5. Fairness Opinions in Certain Circumstances.

            6.5.1. Opinion. In the case of a proposed Sale pursuant to Section
      6.1 to a Proposed Buyer which is an Affiliated Buyer, in the event that
      the CSFB Majority Holders or the Management Majority Holders give notice
      (the date of such notice being the "Section 6.5 Request Date") to the
      Proposed Bain Seller of a request for a fairness opinion under this
      Section 6.5 within ten (10) days after the earlier of the effectiveness of
      the Come Along Notice with respect thereto or such date as the Proposed
      Bain Seller may provide

                                      -26-
<PAGE>

      a separate written notice of such Sale, then such Sale shall not
      be effected pursuant to the provisions of Section 6.1 unless the Company
      or the Proposed Bain Seller shall furnish the holders so requesting (with
      a copy thereof to any holder of Other Securities that may so request) a
      notice which includes a written opinion of an Independent Investment
      Banking Firm to the effect that the Sale is fair to the holders of the
      requesting type of Securities from a financial point of view (a "Section
      6.5 Opinion"). In rendering such Section 6.5 Opinion, such Independent
      Investment Banking Firm shall consider (i) the form and amount of
      consideration to be received pursuant to such Sale in respect of Shares by
      holders of Shares other than holders of the requesting type of Securities,
      (ii) the form and amount of consideration to be received pursuant to such
      Sale in respect of Shares by the holders of the requesting type of
      Securities, and (iii) other factors it may deem relevant.

            6.5.2. Selection of Investment Banking Firm. The Independent
      Investment Banking Firm to provide the Section 6.5 Opinion shall be
      selected by agreement of the CSFB Majority Holders and the Management
      Majority Holders. Absent such agreement by the Section 6.5 Request Date,
      the CSFB Majority Holders shall, within two (2) business days of the
      Section 6.5 Request Date, furnish the Management Majority Holders with a
      list of three (3) independent investment banking firms, and within ten
      (10) calendar days of the Section 6.5 Request Date the Management Majority
      Holders shall select one of such firms to render the Section 6.5 Opinion.
      In the event such firm shall decline to serve, the Management Majority
      Holders shall, within three (3) business days of notice to that effect,
      select another firm from such three. All fees and costs of such
      Independent Investment Banking Firm shall be paid by the Company.

      6.6. Special Approval Right. If on the sixtieth (60th) day following the
date of this Agreement the Bain Initial Investors own membership interests in
the LLC representing less than $10 million (at cost), the right of the Bain
Majority Holders to require the Sale shall be subject to the approval of the
holders of a majority of the Securities issued in the LLC Liquidation to holders
of voting units of the LLC.

      6.7. Period. The foregoing provisions of this Section 6 shall expire on
the earliest of: (i) prior to the LLC Liquidation, the first date on which the
LLC owns less than fifty percent (50%) of all Securities owned by it immediately
after the closing under the LLC Purchase Agreement; (ii) after the LLC
Liquidation, the first date on which the Bain Investors own less than fifty
percent (50%) of all Securities owned by them immediately following the LLC
Liquidation; (iii) upon the closing of the Initial Public Offering if, in the
written opinion of the managing underwriter for the Initial Public Offering, the
continued effectiveness of this Section 6 would be detrimental to the sale of
securities in the Initial Public Offering or the price to be received for such
securities; or (iv) the date on which there exists a Significant Public Float;
provided,
---------

                                      -27-
<PAGE>

however, that with respect to clause (iv) hereof, in the event a Come Along
Notice shall have become effective within ninety (90) days prior to such date,
the foregoing provisions of this Section 6 shall expire upon the earlier of (i)
the consummation of the closing of the Sale to which the Come Along Notice
relates and (ii) the ninetieth (90th) day following the effectiveness of the
Come Along Notice.

      7. CO-SALE RIGHTS.

      7.1. Tag Along. No holder or holders of Bain Securities (for purposes of
this Section 7, collectively, the "Proposed Bain Seller") shall Transfer (for
purposes of this Section 7, a "Sale") any Bain Securities to any other Person
(the "Proposed Buyer") except in the manner and on the terms set forth in this
Section 7, and attempted Transfers in violation of this Section 7 shall be null
and void.

            7.1.1. Offer. A written notice (the "Tag Along Notice") shall be
      furnished by the Proposed Bain Seller to each holder of Other Securities
      (the "Tag Along Offerees") at least ten (10) business days prior to a
      Transfer. The Tag Along Notice shall include:

                  (a) The principal terms of the proposed Sale insofar as it
            relates to the Securities, including the number of Securities to be
            purchased from the Proposed Bain Seller, the percentage on a
            fully-diluted basis of the total number of Bain Securities held by
            all holders of Bain Securities which such number of Securities
            constitutes (for purposes of this Section 7, the "Sale Percentage"),
            the maximum and minimum purchase price, the name and address of the
            Proposed Buyer, and (if the Proposed Buyer is not subject to the
            periodic reporting requirements of the Exchange Act) the name of
            each director of the Proposed Buyer and of each Person which is the
            beneficial owner of more than twenty percent (20%) of the Common
            Stock of the Proposed Buyer; and

                  (b) An offer by the Proposed Bain Seller to include, at the
            option of each Tag Along Offeree, in the Sale to the Proposed Buyer
            such number of Securities (not in any event to exceed the Sale
            Percentage of the total number of Securities held by such Tag Along
            Offeree) owned by each Tag Along Offeree determined in accordance
            with Section 7.1.2 hereof, on the same terms and conditions (subject
            to all of the provisions of this Agreement), with respect to each
            Security Sold, as the Proposed Bain Seller shall Sell each of its
            Securities.

            7.1.2. Exercise. Each Tag Along Offeree desiring to accept the offer
      contained in the Tag Along Notice shall send a written commitment to the
      Proposed Bain Seller

                                      -28-
<PAGE>

      specifying the number of Securities (not in any event to exceed the Sale
      Percentage of the total number of Securities held by such Tag Along
      Offeree) which such Tag Along Offeree desires to have included in the Sale
      within ten (10) business days after the effectiveness of the Tag Along
      Notice (each a "Participating Seller"). Each Tag Along Offeree who has not
      so accepted such offer shall be deemed to have waived all of his or her
      rights with respect to the Sale, and the Proposed Bain Seller and the
      Participating Sellers shall thereafter be free to Sell to the Proposed
      Buyer, at a price no greater than the maximum price set forth in the Tag
      Along Notice and otherwise on terms not more favorable in any material
      respect to them than those set forth in the Tag Along Notice, without any
      further obligation to such non-accepting Tag Along Offerees. If, prior to
      consummation, the terms of such proposed Sale shall change with the result
      that the price shall be greater than 105% of the maximum price set forth
      in the Tag Along Notice or the other terms shall be more favorable in any
      material respect than as set forth in the Tag Along Notice, it shall be
      necessary for a separate Tag Along Notice to have been furnished, and the
      terms and provisions of this Section 7 separately complied with, in order
      to consummate such proposed Sale pursuant to this Section 7; provided,
      however, that in the case of such a separate Take Along Notice, the
      applicable period referred to in Section 7.1.1 and this Section 7.1.2
      shall be five (5) business days.

            The acceptance of each Participating Seller shall be irrevocable
      except as hereinafter provided, and each such Participating Seller shall
      be bound and obligated to Sell in the Sale, on the same terms and
      conditions specified in the Tag Along Notice with respect to each Share of
      Common Stock Sold, as the Proposed Bain Seller (subject to all of the
      provisions of this Agreement), such number of Securities as such
      Participating Seller shall have specified in such Participating Seller's
      written commitment, and, in the case of Options, have the opportunity to
      either (i) exercise or convert such Options (if then exercisable or
      convertible) and participate in such sale as holders of Common Stock
      issuable upon such exercise or conversion or (ii) upon the consummation of
      the Sale, receive in exchange for such Options (to the extent exercisable
      or convertible at the time of such Sale) consideration equal to the amount
      determined by multiplying (1) the same amount of consideration per Share
      received by the holders of the Common Stock of the same class of Common
      Stock for which the Option is exercisable or into which the Option is
      convertible in connection with the Sale less the exercise or conversion
      price per share of such Option by (2) the number of shares of Common Stock
      of such class represented by such Option. In the event the Proposed Bain
      Seller shall be unable (otherwise than by reason of the circumstances
      described in Section 7.2) to obtain the inclusion in the Sale of all
      Securities which the Proposed Bain Seller and each Participating Seller
      desires to have included in the Sale (as evidenced in the case of the
      Proposed Bain Seller by the Tag Along Notice and in the case of each
      Participating Seller by such Participating Seller's

                                      -29-
<PAGE>

      written commitment), the number of Securities to be sold in the Sale by
      the Proposed Bain Seller and each Participating Seller shall be reduced on
      a pro rata basis according to the proportion which the number of
      Securities which each such Seller desires to have included in the Sale
      bears to the total number of Securities desired by all such Sellers to
      have included in the Sale.

            If at the end of the one hundred eightieth (180th) day following the
      date of the effectiveness of the Tag Along Notice the Proposed Bain Seller
      has not completed the Sale as provided in the foregoing provisions of this
      Section 7.1, each Participating Seller shall be released from his
      obligations under his written commitment, the Tag Along Notice shall be
      null and void, and it shall be necessary for a separate Tag Along Notice
      to have been furnished, and the terms and provisions of this Section 7
      separately complied with, in order to consummate such Sale pursuant to
      this Section 7, unless the failure to complete such Sale resulted from any
      failure by any Tag Along Offeree to comply in any material respect with
      the terms of this Section 7.

      7.2. Certain Legal Requirements. In the event the consideration to be paid
in exchange for Securities in the proposed Sale pursuant to Section 7.1 includes
any securities and the receipt thereof by any Investor as a Participating Seller
would require under applicable law (i) the registration or qualification of such
securities or of any person as a broker or dealer or agent with respect to such
securities or (ii) the provision to any participant in the Sale of any
information other than such information as would be required under Regulation D
of the Securities and Exchange Commission or similar rule then in effect in an
offering made pursuant to said Regulation D solely to "accredited investors" as
defined in said Regulation D, the Proposed Bain Seller shall be obligated only
to use its reasonable best efforts to cause such requirements to have been
complied with to the extent necessary to permit such Participating Seller to
receive such securities. Notwithstanding any provisions of this Section 7, if
use of reasonable best efforts shall not have resulted in such requirements
being complied with to the extent necessary to permit such Participating Seller
to receive such securities, the Proposed Bain Seller shall cause to be paid to
such Participating Seller in lieu thereof, against surrender of the Securities
(in accordance with Section 7.4 hereof) which would have otherwise been Sold by
such Participating Seller to the Proposed Buyer in the Sale, an amount in cash
equal to the Fair Market Value of the securities which such Participating Seller
would otherwise receive. The obligation of the Proposed Bain Seller to use
reasonable best efforts to cause such requirements to have been complied with to
the extent necessary to permit a Participating Seller to receive such securities
shall be conditioned on such Participating Seller executing such documents and
instruments, and taking such other actions (including without limitation, if
required by the Proposed Bain Seller on advice of its counsel, agreeing to be
represented during the course of such transaction by a "purchaser
representative" (as defined in Regulation D) in connection with evaluating the
merits and risks of the prospective

                                      -30-
<PAGE>

investment and acknowledging that he was so represented), as the Proposed Bain
Seller shall reasonably request in order to permit such requirements to have
been complied with. Each Participating Seller agrees to take such actions as the
Proposed Bain Seller shall reasonably request in order to permit such
requirements to have been complied with, and no Participating Seller shall have
the right to require that such Participating Seller receive cash in lieu of
securities on grounds that such requirements have not been complied with.

      7.3. Further Assurances; Management Roll-Over. Each Participating Seller,
and each Investor to whom the Securities held by such Participating Seller were
originally issued, shall, whether in his capacity as a Participating Seller,
stockholder, officer or director of the Company, or otherwise, take or cause to
be taken all such actions (subject as to entering into agreements to the
provisions of the next sentence hereof) as may be reasonably requested in order
expeditiously to consummate each Sale pursuant to Section 7.1; provided,
however, that no Management Initial Investor party to an employment agreement
with the Company or any of its subsidiaries shall be required hereunder to
extend the term thereof. In addition, notwithstanding any contrary provision
contained in this Agreement, in the event that the proposed Sale is a Liquidity
Event, at the option of the Bain Majority Investors and on no more than one
occasion under this Agreement, if (A) a Management Investor is currently
employed by the Company or was so employed at any time during the 12 preceding
months without any material diminution of his or her responsibilities and (B)
the Proposed Buyer is a Financial Buyer, such Management Investor and each other
holder of Securities previously held by, or distributed or issued in respect of
Securities or membership interests of the LLC previously held by, such
Management Investor (other than any Person which is described in Section
501(c)(3) of the Internal Revenue Code of 1986, as from time to time in effect)
may be required to retain, or exchange for equity in the Proposed Buyer or one
of its Affiliates or the surviving entity, up to 25%, in the case of Senior
Management Investors, or 15%, in the case of Junior Management Investors, of
their Securities. Each Participating Seller or Investor agrees to execute and
deliver such agreements as may be necessary for the Participating Seller to be
subject to the same terms and conditions with respect to the Sale as apply to
the Proposed Bain Seller, including, without limitation, an agreement by such
Participating Seller (i) to be subject to such purchase price escrow, indemnity
or adjustment provisions as may apply to Investors generally, (ii) to be liable
in respect of any Individual Representations to be given by selling Investors in
the Sale (insofar as such Individual Representations relate to such
Participating Seller) and (iii) to be liable in respect of any General
Representations to be given by selling Investors in the Sale; provided, however,
that (a) the Management Initial Investors shall make no representations or
warranties pursuant to such agreement other than Individual Representations but
shall be liable as indemnitors with respect to the General Representations made
by other selling Investors in the Sale, and (b) except with respect to
Individual Representations, the aggregate amount of the liability of each
Participating Seller shall not exceed the lesser of (i) such Participating
Seller's pro rata portion of any such

                                      -31-
<PAGE>

liability, in accordance with such Participating Seller's portion of the total
number of Securities included in the Sale and (ii) the net proceeds received by
such Participating Seller from the Sale.

      7.4. Closing. The closing of a Sale pursuant to Section 7.1 shall take
place at such time and place as the Bain Majority Holders shall specify by
notice to each Participating Seller. At the closing of any Sale under this
Section 7, each Participating Seller shall deliver the certificates evidencing
the Securities to be sold by such Participating Seller, duly endorsed, or with
stock powers or other appropriate instruments duly endorsed, for transfer with
signature guaranteed, free and clear of any liens, encumbrances or adverse
claims, with any stock transfer tax stamps affixed, against delivery of the
applicable consideration.

      7.5. Excluded Transactions. Notwithstanding any provisions of this Section
7 to the contrary and subject to the provisions of Section 8 below, the
preceding provisions of this Section 7 shall not restrict any Transfer pursuant
to the provisions of Section 6 or 8 of this Agreement; and no holder of Other
Securities shall have pursuant to the provisions of this Section 7 any right of
participation or otherwise with respect to any Transfer of Bain Securities:

                  (a) to a Bain Investor or an Affiliated Fund; or

                  (b) to any trust established for the benefit of partners of a
            Bain Investor or an Affiliated Fund or pro rata to the partners of a
            Bain Investor or an Affiliated Fund; or

                  (c) in a public offering or under Rule 144; or

                  (d) to any director, officer or employee of the Company or its
            subsidiaries; provided, however, that the aggregate number of shares
            of Common Stock transferred under this clause (d) shall not exceed
            an aggregate of ten percent (10%) of the outstanding number of
            shares of Common Stock (calculated on a fully diluted basis as of
            immediately after giving effect to the transfer in question).

Notwithstanding the provisions of the immediately preceding sentence, no
Transfer of Bain Securities pursuant clause (a), (b) or (d) of such sentence
shall be effective until the recipient has delivered to the Company a written
acknowledgment and agreement in form and substance reasonably satisfactory to
the Company that all Bain Securities to be received by such recipient are
subject to all of the provisions of this Agreement and that such recipient is
bound hereby and a party hereto to the same extent as a Bain Initial Investor or
Junior Management Initial Investor, as the case may be.

                                      -32-
<PAGE>

      7.6. Period. The foregoing provisions of this Section 7 shall expire on
the earliest of: (i) prior to the LLC Liquidation, the first date on which the
LLC owns less than fifty percent (50%) of all Securities owned by it immediately
after the closing under the LLC Purchase Agreement; (ii) after the LLC
Liquidation, the first date on which the Bain Investors own less than fifty
percent (50%) of all Securities owned by them immediately following the LLC
Liquidation; (iii) upon the closing of the Initial Public Offering if, in the
written opinion of the managing underwriter for the Initial Public Offering, the
continued effectiveness of this Section 7 would be detrimental to the sale of
securities in the Initial Public Offering or the price to be received for such
securities; or (iv) the date on which there exists a Significant Public Float;
provided, however, that with respect to clause (iv) hereof, in the event a Take
Along Notice shall have become effective within one hundred twenty (120) days
prior to such date, the foregoing provisions of this Section 7 shall expire on
the earlier of (i) the consummation of the closing of the Sale to which the Take
Along Notice relates and (ii) the one hundred twentieth (120th) day following
the effectiveness of the Take Along Notice.

      8. REGISTRATION RIGHTS. The Company will perform and comply, and cause
each of its subsidiaries to perform and comply, with such of following
provisions as are applicable to it. Each holder of Securities or Non-CSFB
Warrant Securities will perform and comply with such of the following provisions
as are applicable to such holder.

      8.1. Piggyback Registration Rights.

            8.1.1. Election. Whenever the Company proposes to register (other
      than a registration pursuant to Section 8.3.3) on form S-1, S-2 or S-3 (or
      any successor form) any shares of Common Stock for its own or others'
      account under the Securities Act for a public offering (each a "Public
      Offering"), the Company shall furnish each holder of Registrable
      Securities prompt notice of its intent to do so. Upon the request of any
      such holder given by notice to the Company within twenty (20) days after
      the effectiveness of such notice from the Company, the Company will use
      its reasonable best efforts to cause to be included in such registration
      all of the Registrable Securities which such holder requests.

            8.1.2. Further Assurances. Holders of Registrable Securities
      participating in any Public Offering shall take all such actions and
      execute all such documents and instruments that are reasonably requested
      by the Company to effect the sale of their Registrable Securities in such
      Public Offering, including without limitation being parties to the
      underwriting agreement entered into by the Company and any other selling
      shareholders in connection therewith and being liable in respect of any
      representations and warranties being made by each selling shareholder and
      any indemnification agreements and "lock-up"

                                      -33-
<PAGE>

      agreements made by each selling shareholder for the benefit of the
      underwriters in such underwriting agreement; provided, however, that (i)
      no Management Initial Investor party to an employment agreement with the
      Company or any of its subsidiaries shall be required hereunder to extend
      the term thereof; and (ii) except with respect to individual
      representations and warranties regarding such matters as legal capacity or
      due organization of such participating holder, authority to participate in
      the Public Offering, compliance by such selling shareholder with laws and
      agreements applicable to it, ownership (free and clear of liens, charges,
      encumbrances and adverse claims) of Registrable Securities to be sold by
      such selling shareholder and accuracy of information with respect to such
      selling shareholder furnished for inclusion in any disclosure document
      relating to each Public Offering ("Individual Underwriting Agreement
      Representations"), the aggregate amount of the liabilities of such
      participating holder of Registrable Securities pursuant to such
      underwriting agreement shall not exceed the lesser of (a) such
      participating holder's pro rata portion of any such liability, in
      accordance with such participating holder's portion of the total number of
      Registrable Securities included in the Public Offering or (b) the net
      proceeds received by such participating holder from the Public Offering.
      In the case any Management Initial Investor holding Registrable Securities
      shall request participation in any Public Offering pursuant to this
      Section 8.1, the Company shall use its reasonable best efforts to induce
      the managing underwriter of the securities being offered to permit such
      Management Initial Investor to make no representations or warranties in
      the underwriting agreement other than Individual Underwriting Agreement
      Representations, but to be liable as indemnitors with respect to any other
      representations or warranties made by other selling holders in such
      underwriting agreement, but in the event the managing underwriter shall
      not accede to such request, such Management Initial Investor shall, within
      five (5) days of notice to that effect from the managing underwriter or
      its counsel, either elect to make such other representations and
      warranties in the underwriting agreement as shall be made by other
      participating holders or to withdraw from participation.

            8.1.3. Expenses. The Company shall pay all expenses of the holders
      of Registrable Securities participating in any Public Offering pursuant to
      this Section 8.1, other than (i) underwriting discounts and commissions,
      if any, attributable to the Registrable Securities being sold by such
      holder, (ii) applicable transfer taxes, if any, and (iii) fees and charges
      of any attorneys or other advisors (other than attorneys and advisors
      retained by the Company to advise it in connection with such Public
      Offering and one counsel retained to advise all holders of Registrable
      Securities in connection with such Public Offering) retained by any such
      holders.

                                      -34-
<PAGE>

            8.1.4. Excluded Transactions. Notwithstanding the preceding
      provisions of this Section 8.1, no holder of Registrable Shares shall have
      any right of participation or otherwise with respect to the following
      Public Offerings:

                  (a) Any Public Offering relating solely to employee benefit
            plans, or

                  (b) Any Public Offering the proceeds of which are used
            principally to finance the acquisition after the date hereof by the
            Company or any of its subsidiaries of any acquired businesses or any
            Public Offering constituting an exchange of securities for
            securities of any such acquired businesses.

      8.2. Demand Registration Rights.

            8.2.1. Registration on Request of Holders of Bain Securities. One or
      more holders of Bain Securities that wish to register securities
      representing at least twenty-five percent (25%) of the total amount of
      Bain Securities then outstanding (as to such registration, the "Initiating
      Holders") may, by notice to the Company specifying the intended method or
      methods of disposition, request that the Company effect the registration
      under the Securities Act of all or a specified part of the Registrable
      Securities held by such Initiating Holders. Promptly after receipt of such
      notice, the Company will give notice of such requested registration to all
      other holders of Registrable Securities. The Company will then use its
      reasonable best efforts to effect the registration under the Securities
      Act of the Registrable Securities which the Company has been requested to
      register by such Initiating Holders, and, subject to all of the provisions
      of this Section 8, all other Registrable Securities which the Company has
      been requested to register pursuant to Section 8.1.1 by notice delivered
      to the Company within twenty (20) days after the giving of such notice by
      the Company (which request shall specify the intended method of
      disposition of such Registrable Securities), all to the extent requisite
      to permit the disposition (in accordance with the intended methods thereof
      as aforesaid) of the Registrable Securities which the Company has been so
      requested to register. No holder of Bain Securities shall present any
      request for registration pursuant to this Section 8.2.1 (i) at any time
      within one hundred eighty (180) days after either the furnishing by the
      Company of any notice of proposed registration under Section 8.1 or 8.2
      hereof (unless abandoned by notice from the Company or the Majority
      Initiating Holders, as applicable) or the consummation of any other Public
      Offering, without the prior consent of the Company or (ii) if the Company
      has previously effected three registrations of Registrable Securities
      under this Section 8.2.1.

            8.2.2. Registration on Request of Holders of CSFB and Senior
      Management Securities and Non-CSFB Warrant Securities.

                                      -35-
<PAGE>

                  8.2.2.1. Senior Management Investors. At any time not earlier
            than one hundred eighty (180) days after the closing of the first
            registered secondary offering following the Initial Public Offering,
            the Senior Management Majority Holders (as to such registration, the
            "Initiating Holders") may, by notice to the Company specifying the
            intended method or methods of disposition, request that the Company
            effect the registration under the Securities Act of all or a
            specified part of the Registrable Securities held by such Initiating
            Holders. The demand registration rights granted pursuant to this
            Section 8.2.2.1 may not be exercised if the Company has previously
            effected a registration of Registrable Securities under this Section
            8.2.2.1.

                  8.2.2.2. CSFB. At any time not earlier than one hundred eighty
            (180) days after the closing of the first registered secondary
            offering following the Initial Public Offering, the CSFB Majority
            Holders (as to such registration, the "Initiating Holders") may, by
            notice to the Company specifying the intended method or methods of
            disposition, request that the Company effect the registration under
            the Securities Act of all or a specified part of the Registrable
            Securities held by such Initiating Holders. The demand registration
            rights granted pursuant to this Section 8.2.2.2 may not be exercised
            if the Company has previously effected a registration of Registrable
            Securities under this Section 8.2.2.2.

                  8.2.2.3. Non-CSFB Warrantholders. At any time not earlier than
            one hundred eighty (180) days after the closing of the first
            registered secondary offering following the Initial Public Offering,
            the holders of Non-CSFB Warrant Securities (other than the Company,
            the Bain Investors or the Other Investors) representing an aggregate
            of at least 25% of the Non-CSFB Warrant Securities then outstanding
            (as to such registration, the "Initiating Holders") may, by notice
            to the Company specifying the intended method or methods of
            disposition, request that the Company effect the registration under
            the Securities Act of all or a specified part of the Registrable
            Securities held by such Initiating Holders. The demand registration
            rights granted pursuant to this Section 8.2.2.3 may not be exercised
            if the Company has previously effected two registrations of
            Registrable Securities under this Section 8.2.2.3.

                  8.2.2.4. Certain Provisions. No holder of Other Securities or
            Non-CSFB Warrant Securities shall present any request for
            registration pursuant to this Section 8.2.2 at any time within one
            hundred eighty (180) days after either the furnishing by the
            Company of any notice of proposed registration under Section 8.1
            or 8.2

                                      -36-
<PAGE>

            hereof (unless abandoned by notice from the Company or the
            Majority Initiating Holders, as applicable) or the consummation
            of any other Public Offering, without the prior consent
            of the Company. Promptly after receipt of any notice requesting
            registration of Registrable Securities pursuant to this Section
            8.2.2, the Company will give notice of such requested registration
            to all other holders of Registrable Securities. The Company will
            then use its reasonable best efforts to effect the registration
            under the Securities Act of the Registrable Securities which the
            Company has been requested to register by the holders requesting
            pursuant to this Section 8.2.2, and, subject to all of the
            provisions of this Section 8, all other Registrable Securities which
            the Company has been requested to register pursuant to Section 8.1.1
            by notice delivered to the Company within 20 days after the giving
            of such notice by the Company (which request shall specify the
            intended method of disposition of such Registrable Securities), all
            to the extent requisite to permit the disposition (in accordance
            with the intended methods thereof as aforesaid) of the Registrable
            Securities which the Company has been so requested to register.

            8.2.3. Form. Each registration requested pursuant to this Section
      8.2 shall be effected by the filing of a registration statement on Form
      S-1 (or any other form which includes substantially the same information
      as would be required to be included in a registration statement on such
      form as currently constituted), unless the use of a different form has
      been agreed to in writing by holders of at least a majority of the
      Registrable Securities held by the Initiating Holders (the "Majority
      Initiating Holders").

            8.2.4. Registrations Pursuant to Section 8.2. In the case of a
      registration pursuant to Section 8.2, whenever the Majority Initiating
      Holders shall request that such registration shall be effected pursuant to
      an underwritten offering, such registration shall be so effected, and all
      Registrable Securities to be included in such registration shall be
      included in such underwritten offering, subject to the cutback provisions
      of Section 8.3.1. If requested by such underwriters, the Company will
      enter into an underwriting agreement with such underwriters for such
      offering containing such representations and warranties by the Company and
      such other terms and provisions as are customarily contained in
      underwriting agreements with respect to secondary distributions,
      including, without limitation, customary indemnity and contribution
      provisions.

            8.2.5. Expenses. The Company shall pay all expenses of the holders
      of Registrable Securities participating in any Public Offering pursuant to
      this Section 8.2, other than (i) underwriting discounts and commissions,
      if any, (ii) applicable transfer taxes, if any, and (iii) fees and charges
      of any attorneys or other advisors (other than attorneys and advisors
      retained by the Company to advise it in connection with such Public

                                      -37-
<PAGE>

      Offering and one counsel retained to advise all holders of Registrable
      Securities in connection with such Public Offering) retained by any
      such holders.

      8.3. Certain Other Provisions.

            8.3.1. Cutbacks. Notwithstanding the foregoing provisions of this
      Section 8, if the Company is advised in good faith by any managing
      underwriter of securities being offered pursuant to any Public Offering
      under this Section 8 that the number of shares requested to be sold in
      such Public Offering is greater than the number of such shares which can
      be included in such Public Offering without materially adversely affecting
      such Public Offering, the shares to be included in such offering shall be
      reduced to the extent requested by such managing underwriter as provided
      in this Section 8.3.1:

                  8.3.1.1. Company Registration or IPO. Upon registration by the
            Company of securities for its own account as contemplated by Section
            8.1.1 or in the case of an Initial Public Offering, shares to be
            included in such offering shall be reduced in the following order
            and fashion:

                  (i) first, Registrable Securities requested to be included in
            the Public Offering by Persons other than the Company, if any, with
            respect to such Public Offering shall be reduced pro rata (based on
            the number of shares requested to be included by such Persons); and

                  (ii) second, securities proposed to be included by the Company
            shall be reduced.

                  8.3.1.2. Demand Registration Rights. Upon the exercise of
            demand registration rights by the Initiating Holders pursuant to
            Section 8.2 (except in the case of an Initial Public Offering, which
            shall be governed by Section 8.3.1.1), the shares to be included in
            such offering shall be reduced in the following order and fashion:

                  (i) first, securities other than Registrable Securities
            proposed to be included shall be reduced pro rata (based on the
            number of such securities proposed to be included); and

                  (ii) second, Registrable Securities requested to be included
            by Persons other than the Company, if any, with respect to such
            Public Offering shall be

                                      -38-
<PAGE>
            reduced pro rata (based on the number of shares requested to be
            included by such Persons).

                  8.3.1.3. Special Management Cut-Back. Notwithstanding any
            contrary provision contained in this Agreement, in the event that
            the Public Offering is a Liquidity Event or a subsequent secondary
            Public Offering, at the option of the Bain Majority Investors and on
            no more than one occasion under this Agreement, if a Management
            Investor is currently employed by the Company or was so employed at
            any time during the 12 preceding months without any material
            diminution of his or her responsibilities, such Management Investor
            and each other holder of Securities previously held by, or
            distributed or issued in respect of Securities or membership
            interests of the LLC previously held by, such Management Investor
            (other than any Person which is described in Section 501(c)(3) of
            the Internal Revenue Code of 1986, as from time to time in effect)
            may be required to retain, rather than sell, up to 25%, the case of
            Senior Management Investors, or 15%, in the case of Junior
            Management Investors, of their Securities.

            8.3.2. Number of Requests, Minimum IPO Size, etc. In the event the
      number of shares requested to be included in a Public Offering by the
      Initiating Holders with respect thereto is reduced by operation of the
      provisions of Section 8.3.1, such demand shall be excluded in determining
      the number of demands exercisable by such Initiating Holders. No demand
      may be made unless the Initiating Holders with respect thereto hold
      Registrable Securities constituting at least five percent (5%) of the
      aggregate outstanding number of shares of Common Stock (or, in the case of
      Section 8.2.2.3, at least the lesser of (x) five percent (5%) of the
      aggregate outstanding number of shares of Common Stock and (y)
      thirty-three percent (33%) of the then outstanding Registrable Securities
      subject to Section 8.2.2.3). In the event a proposed demand would result
      in the Initial Public Offering, the Company shall not be obligated to
      effect such registration unless the proceeds (net of underwriters'
      discount and commission) therefrom exceed $50 million, and any such demand
      which does not result in an effective registration by operation of this
      sentence shall not count for purposes of determining the number of demands
      exercisable by the Initiating Holders in question.

            8.3.3. Resale Shelf Registration for Non-CSFB Warrant Securities. In
      addition to the registration rights granted pursuant to Section 8.1 and
      8.2 above, upon the request of the Non-CSFB Majority Warrantholders, the
      Company will at its own expense, not later than three hundred and
      ninety five (395) days after the effectiveness of the first underwritten
      Public Offering, file, and use its reasonable best efforts to cause to
      become and remain effective, a shelf registration statement under the
      Securities Act covering the

                                      -39-
<PAGE>

      Registrable Securities included in the Non-CSFB Warrant Securities
      until such time as may be consented to by the Non-CSFB Majority
      Warrantholders; provided, however, that (i) the rights provided by this
      Section 8.3.3 shall expire on such date, if any, as all Non-CSFB Warrant
      Securities are freely tradeable under clause (k) of Rule 144 and no
      holder of Non- CSFB Warrant Securities holds more than one percent (1%)
      of all outstanding shares of Common Stock and (ii) the Company shall
      not be required to file any registration statement pursuant to this
      Section 8.3.3 at any time within one hundred eighty (180) days after
      either the furnishing by the Company of any notice of proposed
      registration under Section 8.1 or 8.2 hereof (unless abandoned
      by notice from the Company or the Majority Initiating Holders, as
      applicable) or the consummation of any other Public Offering.

            8.3.4. Selection of Managing Underwriters. In the case of any
      registration proposed by the Company for the Public Offering of securities
      for its own account, the managing underwriters, if any, with respect
      thereto shall be selected by the Company. In the case of any registration
      pursuant to Section 8.2 hereof, the holders of a majority of the
      Registrable Securities requested to be included therein hereunder shall
      select the managing underwriters, if any, with respect thereto.
      Notwithstanding the foregoing provisions of this Section 8.3.4, in the
      case of the Initial Public Offering, the managing underwriter with respect
      thereto shall be selected by the Bain Majority Holders.

            8.3.5. Selection of Counsel. Counsel to the Company in connection
      with any Public Offering shall be selected by the Company, and counsel to
      the selling holders of Registrable Securities shall be selected by the
      holders of a majority of the Registrable Securities requested pursuant to
      the provisions hereof to be included therein.

      8.4. Indemnification and Contribution.

            8.4.1. Indemnities of the Company. In the event of any registration
      of any Registrable Securities or other debt or equity securities under the
      Securities Act, and in connection with any registration statement or any
      other disclosure document produced by or on behalf of the Company and any
      of its subsidiaries pursuant to which securities of the Company and any of
      its subsidiaries are sold (whether or not for the account of the Company)
      or any other disclosure document produced by or on behalf of the Company
      and any of its subsidiaries, including without limitation reports required
      or other documents filed under the Exchange Act, the Company will, and
      hereby does, and will cause its subsidiaries, jointly and severally to,
      indemnify and hold harmless each seller of Registrable Securities,
      any other holder of Securities or Non-CSFB Warrant Securities who is
      or might be deemed to be a controlling Person of the Company and any of
      its subsidiaries within the meaning of Section 15 of the Securities
      Act or Section 20 of the

                                      -40-
<PAGE>

      Exchange Act, their respective direct and indirect partners, advisory
      board members, directors, officers and shareholders, and each other
      Person, if any, who controls any such seller or any such holder within
      the meaning of Section 15 of the Securities Act or Section 20 of the
      Exchange Act (each such person being referred to herein as a "Covered
      Person"), against any losses, claims, damages or liabilities, joint
      or several, to which such Covered Person may be or become subject under
      the Securities Act, the Exchange Act, any other securities or other
      law of any jurisdiction, common law or otherwise, insofar as such
      losses, claims, damages or liabilities (or actions or proceedings
      in respect thereof) arise out of or are based upon (i) any
      untrue statement or alleged untrue statement of any material fact
      contained or incorporated by reference in any registration statement under
      the Securities Act, any preliminary prospectus or final prospectus
      included therein, or any related summary prospectus, or any amendment or
      supplement thereto, or any document incorporated by reference therein, or
      any other such disclosure document or other document or report, (ii) any
      omission or alleged omission to state therein a material fact required to
      be stated therein or necessary to make the statements therein not
      misleading or (iii) any violation by the Company and any of its
      subsidiaries of any federal, state or common law rule or regulation
      applicable to the Company and to any of its subsidiaries and relating to
      action or inaction in connection with any such registration, disclosure
      document or other document or report, and will reimburse such Covered
      Person for any legal or any other expenses incurred by it in connection
      with investigating or defending any such loss, claim, damage, liability,
      action or proceeding; provided, however, that neither the Company nor any
      of its subsidiaries shall be liable to any Covered Person in any such case
      to the extent that any such loss, claim, damage, liability, action or
      proceeding arises out of or is based upon an untrue statement or alleged
      untrue statement or omission or alleged omission made in such registration
      statement, any such preliminary prospectus, final prospectus, summary
      prospectus, amendment or supplement, incorporated document or other such
      disclosure document or other document or report, in reliance upon and in
      conformity with written information furnished to the Company or to any of
      its subsidiaries through an instrument duly executed by such Covered
      Person specifically stating that it is for use in the preparation thereof.
      The indemnities of the Company and of its subsidiaries contained in this
      Section 8.4.1 shall remain in full force and effect regardless of any
      investigation made by or on behalf of such Covered Person and shall
      survive any transfer of securities.

            8.4.2. Indemnities to the Company. The Company and any of its
      subsidiaries may require, as a condition to including any securities in
      any registration statement filed pursuant to this Section 8, that the
      Company and any of its subsidiaries shall have received an undertaking
      satisfactory to it from the prospective seller of such securities, to
      indemnify and hold harmless the Company and any of its subsidiaries,
      each director of the Company

                                      -41-
<PAGE>

      or any of its subsidiaries, each officer of the Company or any of its
      subsidiaries who shall sign such registration statement and each other
      Person (other than such seller), if any, who controls the Company and
      any of its subsidiaries within the meaning of Section 15 of the
      Securities Act or Section 20 of the Exchange Act, with respect to any
      statement in or omission from such registration statement, any
      preliminary prospectus or final prospectus included therein, or any
      amendment or supplement thereto, or any document incorporated
      therein, if such statement or omission was made in reliance
      upon and in conformity with written information furnished to the Company
      or to any of its subsidiaries through an instrument executed by such
      seller specifically stating that it is for use in the preparation of such
      registration statement, preliminary prospectus, final prospectus, summary
      prospectus, amendment or supplement, or incorporated document. Such
      indemnity shall remain in full force and effect regardless of any
      investigation made by or on behalf of the Company, any of its
      subsidiaries, or any such director, officer or controlling Person and
      shall survive any transfer of securities.

            8.4.3. Contribution. If the indemnification provided for in Sections
      8.4.1 or 8.4.2 hereof is unavailable to a party that would have been an
      indemnified party under any such Section in respect of any losses, claims,
      damages or liabilities (or actions or proceedings in respect thereof)
      referred to therein, then each party that would have been an indemnifying
      party thereunder shall, in lieu of indemnifying such indemnified party,
      contribute to the amount paid or payable by such indemnified party as a
      result of such losses, claims, damages or liabilities (or actions or
      proceedings in respect thereof) in such proportion as is appropriate to
      reflect the relative fault of such indemnifying party on the one hand and
      such indemnified party on the other in connection with the statements or
      omissions which resulted in such losses, claims, damages or liabilities
      (or actions or proceedings in respect thereof). The relative fault shall
      be determined by reference to, among other things, whether the untrue or
      alleged untrue statement of a material fact or the omission or alleged
      omission to state a material fact relates to information supplied by such
      indemnifying party or such indemnified party and the parties' relative
      intent, knowledge, access to information and opportunity to correct or
      prevent such statement or omission. The parties agree that it would not be
      just or equitable if contribution pursuant to this Section 8.4.3 were
      determined by pro rata allocation or by any other method of allocation
      which does not take account of the equitable considerations referred to in
      the preceding sentence. The amount paid or payable by a contributing party
      as a result of the losses, claims, damages or liabilities (or actions or
      proceedings in respect thereof) referred to above in this Section 8.4.3
      shall include any legal or other expenses reasonably incurred
      by such indemnified party in connection with investigating or defending
      any such action or claim. No Person guilty of fraudulent misrepresentation
      (within the meaning of Section

                                      -42-
<PAGE>

       11(f) of the Securities Act) shall be entitled to contribution from
       any Person who was not guilty of such fraudulent misrepresentation.

            8.4.4. Limitation on Liability of Holders of Registrable Securities.
      The liability of each holder of Registrable Securities in respect of all
      indemnification and contribution obligations of such holder arising under
      this Section 8.4 shall not in any event exceed an amount equal to the net
      proceeds to such holder (after deduction of all underwriters' discounts
      and commissions and all other expenses paid by such holder in connection
      with the registration in question) from the disposition of the Registrable
      Securities disposed of by such holder pursuant to such registration.

      8.5. Lock-up. Without the prior written consent of the Company, for a
period beginning seven days immediately preceding and ending on the 180th day
following the effective date of the registration statement used in connection
with such offering, no holder of Bain Securities or Other Securities (whether or
not a selling shareholder pursuant to such registration statement) shall (a)
offer, pledge, sell, contract to sell, sell any option or contract to purchase,
purchase any option or contract to sell, grant any option, right or warrant to
purchase, lend, or otherwise Transfer, directly or indirectly, any shares of
Common Stock or any securities convertible into or exercisable or exchangeable
for such Common Stock or (b) enter into any swap or other arrangement that
transfers to another, in whole or in part, any of the economic consequences of
ownership of Common Stock, whether any such transaction described in clause (a)
or (b) above is to be settled by delivery of such Common Stock or such other
securities, in cash or otherwise; provided, however, that the foregoing
restrictions shall not apply to (i) transactions relating to shares of Common
Stock or other securities acquired in open market transactions after the
completion of the Initial Public Offering, (ii) Transfers among any Affiliates,
provided that the transferee Affiliate agrees to be bound by the terms of this
Agreement, including this Section 8.5, (iii) Transfers to the Company or any
subsidiary of the Company in one or more transactions approved by the Board or
(iv) Transfers constituting the exercise of the Junior Management Options or the
CSFB Option in accordance with the provisions of Section 5.

      9. CERTAIN FUTURE EQUITY FINANCINGS OF THE COMPANY. The Company shall
not issue or sell any shares of any of its capital stock or any securities
convertible into or exchangeable for any shares of its capital stock, issue
or grant any rights (either preemptive or other) to subscribe for or to
purchase, or any options or warrants for the purchase of, or enter into any
agreements providing for the issuance (contingent or otherwise) of, any of
its capital stock or any stock or securities convertible into or exchangeable
for any shares of its capital stock, or grant stock appreciation or other
equity equivalent rights, in each case to any Bain Initial Investor or to any
Person in which any Bain Initial Investor beneficially owns, directly or
indirectly, 5% or more of any class of outstanding capital stock of such
Person (each an "Issuance" of "Subject

                                      -43-
<PAGE>

Securities"), except in compliance with the following provisions of this
Section 9; provided, however, that the provisions of this Section 9 shall not
apply to any such issuance or sale pursuant to options, warrants or rights
for, or securities convertible into, other securities, in each case if such
options, warrants, rights or convertible securities either (i) were
outstanding as of the date hereof, (ii) were issued after the date hereof and
the provisions of this Section 9 were complied with in connection with the
issuance of such securities, or (iii) were issued after the date hereof and
the provisions of this Section 9 did not apply to the issuance of such
securities.

      9.1. Right of Participation.

            9.1.1. Offer. Not fewer than twenty (20) days prior to the
      consummation of the Issuance, a notice (the "Preemption Notice") shall be
      furnished by the Company to each holder of Other Securities (collectively,
      the "Preemptive Purchaser Offerees"). The Preemption Notice shall include:

                  (i) The principal terms of the proposed Issuance, including
            without limitation the amount and kind of Subject Securities to be
            included in the Issuance, the percentage of the total number of
            shares of Common Stock outstanding as of immediately prior to giving
            effect to such Issuance (calculated on a fully diluted basis) which
            the number of shares of Common Stock held by such Preemptive
            Purchaser Offeree constitutes (the "Preemptive Portion"), the
            maximum price per unit of the Subject Securities, the name and
            address of the Persons to whom the Subject Securities will be Issued
            (the "Proposed Buyers") and the other principal terms of the
            proposed Issuance; and

                  (ii) An offer by the Company to Issue, at the option of each
            Preemptive Purchaser Offeree, to such Preemptive Purchaser Offeree
            such portion of the Subject Securities to be included in the
            Issuance as may be requested by such Preemptive Purchaser Offeree
            (not to exceed the Preemptive Portion of the total amount of Subject
            Securities to be included in the Issuance) determined as provided in
            Section 9.1.2, on the same terms and conditions, with respect to
            each unit of Subject Securities issued to the Preemptive Purchaser
            Offerees, as each of the Proposed Buyers shall be Issued each of
            his, her or its units of Subject Securities.

            9.1.2. Time and Manner of Exercise by Offerees. Each Preemptive
      Purchaser Offeree desiring to accept the offer contained in the Preemption
      Notice shall send a written commitment to the Company specifying the
      amount of Subject Securities (not in any event to exceed the Preemptive
      Portion of the total amount of Subject Securities to be included in
      the Issuance) which such Preemptive Purchaser Offeree desires to be
      issued within

                                      -44-
<PAGE>

      twenty (20) days after effectiveness of the Preemption Notice (each
      Preemptive Purchaser Offeree who so accepts theoffer contained in
      the Preemption Notice being referred to herein as a"Participating Buyer").
      Each Preemptive Purchaser Offeree who has not so accepted such offer
      shall be deemed to have waived all of his rights with respect to
      the Issuance, and the Company shall thereafter be free to Issue
      in the Issuance to the Proposed Buyers, at a price no less than 95% of the
      maximum price set forth in the Preemption Notice and on otherwise
      substantially no more favorable terms than as set forth in the Preemption
      Notice, without any further obligation to include such non-accepting
      Preemptive Purchaser Offerees in the Issuance. If, prior to consummation,
      the terms of such proposed Issuance shall change with the result that the
      price shall be less than 95% of the maximum price set forth in the
      Preemption Notice or the other principal terms shall be substantially more
      favorable than as set forth in the Preemption Notice, it shall be
      necessary for a separate Preemption Notice to have been furnished, and the
      terms and provisions of this Section 9.1 separately complied with, in
      order to consummate such proposed Issuance pursuant to this Section 9.1;
      provided, however, that in the case of such a separate Preemption Notice,
      the applicable period referred to in Sections 9.1.1 shall be seven (7)
      days and the applicable period referred to in Section 9.1.2 shall be three
      (3) business days.

            The acceptance of each Participating Buyer shall be irrevocable
      except as hereinafter provided, and each such Participating Buyer shall be
      bound and obligated to acquire in the Issuance on the same terms and
      conditions, with respect to each unit of Subject Securities Issued, as the
      Proposed Buyers, such amount of Subject Securities as such Participating
      Buyer shall have specified in such Participating Buyer's written
      commitment.

            If at the end of the one hundred twentieth (120th) day following the
      date on which the Preemption Notice was given the Company has not
      completed the Issuance as provided in the foregoing provisions of this
      Section 9, each Participating Buyer shall be released from his obligations
      under the written commitment, the Preemption Notice shall be null and
      void, and it shall be necessary for a separate Preemption Notice to have
      been furnished, and the terms and provisions of this Section 9.1
      separately complied with, in order to consummate an Issuance pursuant to
      this Section 9.1, unless the failure to complete the Issuance resulted
      from any failure by any Preemptive Purchaser Offeree to comply in any
      material respect with the terms of this Section 9.

            9.1.3. Certain Legal Requirements. In the event the participation by
      any Preemptive Purchaser Offeree as a Participating Buyer would require
      under applicable law (i) the registration or qualification of any
      securities or of any person as a broker or dealer

                                      -45-
<PAGE>

      or agent with respect to such securities or (ii) the provision to any
      participant in the Issuance of any information other than such
      information as would be required under Regulation D of the Securities
      and Exchange Commission or similar rule then in effect in an offering
      made pursuant to said Regulation D solely to "accredited investors"
      as defined in said Regulation D, the Company shall be obligated only
      to use its reasonable best efforts to cause such requirements to have
      been complied with to the extent necessary to permit such Participating
      Buyer to receive such securities. Notwithstanding any provisions of
      this Section 9, if use of reasonable best efforts shall not have
      resulted in such requirements being complied with to the extent
      necessary to permit such Participating Buyer to receive such securities,
      the Company may exclude such Participating Buyer from participation in the
      Issuance. The obligation of the Company to use reasonable best efforts to
      cause such requirements to have been complied with to the extent necessary
      to permit a Participating Buyer to receive such securities shall be
      conditioned on such Participating Buyer executing such documents and
      instruments, and taking such other actions (including without limitation,
      if required by the Company on advice of its counsel, agreeing to be
      represented during the course of such transaction by a "purchaser
      representative" (as defined in Regulation D) in connection with evaluating
      the merits and risks of the prospective investment and acknowledging that
      he was so represented), as the Company shall reasonably request in order
      to permit such requirements to have been complied with. Each Participating
      Buyer agrees to take such actions as the Company shall reasonably request
      in order to permit such requirements to have been complied with.

            9.1.4. Special Rule in Certain Circumstances. In the event that the
      participation of each Proposed Buyer in an Issuance is conditioned upon
      the purchase by such Proposed Buyer of any securities (including without
      limitation debt securities) other than Subject Securities ("Other Offered
      Securities"), the Company may require as a condition to the participation
      in the Issuance by the Preemptive Purchaser Offerees that such Preemptive
      Purchaser Offerees acquire in the Issuance, together with the Subject
      Securities to be acquired by them, Other Offered Securities in the same
      proportion to the Subject Securities to be acquired by them as Other
      Offered Securities are acquired by each Proposed Buyer in proportion to
      the Subject Securities acquired in the Issuance by such Proposed Buyer, on
      the same terms and conditions (except as specifically otherwise provided
      in this Section 9.1) as to each unit of Subject Securities and Other
      Offered Securities issued to the Preemptive Purchaser Offerees, as each of
      the Proposed Buyers shall be issued each of his, her or its units of
      Subject Securities and Other Offered Securities.

            9.1.5. Closing. Each Participating Buyer shall take such actions and
      execute such documents and instruments as shall be reasonably necessary or
      desirable in order to consummate the Issuance expeditiously and on the
      same terms as the Proposed Buyers;

                                      -46-
<PAGE>
      provided, however, that in the event the consideration payable
      --------  -------
      by the Proposed Buyers in the Issuance for Subject Securities (or, if
      applicable, Other Offered Securities) includes any securities or other
      property other than cash, at the option of each Participating Buyer,
      such Participating Buyer may deliver, in lieu of such securities or
      other property other than cash, cash in the amount equal to
      the then Fair Market Value of such consideration constituting securities
      or other property other than cash. For purposes of this Section 9.1.5,
      Fair Market Value shall be determined in good faith by the Board as of the
      date of the Issuance in question.

            At the closing of any Issuance under this Section 9.1, each of the
      Participating Buyers shall be delivered the notes, certificates or other
      instruments evidencing the Subject Securities (and, if applicable, Other
      Offered Securities) to be Issued to such Participating Buyer, registered
      in the name of such Participating Buyer or his or its designated nominee,
      free and clear of any Liens, with any transfer tax stamps affixed, against
      delivery by such Participating Buyer of the applicable consideration.

            9.2. Termination. The foregoing provisions of this Section 9
shall terminate immediately following the closing of the Issuance of Common
Stock by the Company pursuant to the Initial Public Offering.

      10. DETERMINATION OF FAIR MARKET VALUE. The term "Fair Market Value"
shall mean, the fair value of the applicable Security or other securities as
of the applicable date on the basis of a sale of such Security or securities
in an arms length private sale between a willing buyer and a willing seller,
neither acting under compulsion (or, in the case of an Option, the fair value
of the Shares that may then be purchased or received by the holder of such
Option upon exercise or conversion thereof, determined as described in this
Section 10, minus the exercise or conversion price applicable thereto). In
determining such Fair Market Value, no discount shall be taken for
constituting a minority interest and no upward adjustment or discount shall
be taken relating to the fact that the Securities in question are subject to
the restrictions and entitled to the rights provided hereunder. For purposes
of Sections 6 or 7 of this Agreement, such Fair Market Value shall be
determined: (i) in the case of any Securities or other securities to be
valued representing less than 10% of the then outstanding Registrable
Securities, in good faith by the Board and (ii) in the case of any Securities
or other securities to be valued representing more than 10% of the then
outstanding Registrable Securities, absent any agreement between the Company
and the holders of a majority of the Securities in question regarding such
valuation, by an Independent Investment Banking Firm retained by the Company
(the fees and expenses of which shall be shared in one-half shares by the
Company, on the one hand, and the holders of Securities subject to such Fair
Market Value determination, on the other hand) selected as follows. The Board
shall select three Independent Investment Banking Firms none of whom shall be
an Affiliate

                                      -47-
<PAGE>

of any Investor, and the Independent Investment Banking Firm to perform the
calculation shall be selected from such list of three by the holders of a
majority of the Securities subject to such Fair Market Value determination.

      11. REMEDIES.

      11.1. Generally. The Company and all holders of Securities and Non-CSFB
Warrant Securities shall have all remedies available at law, in equity or
otherwise in the event of any breach or violation of this Agreement or any
default hereunder by the Company, any holder of Securities or any holder of
Non-CSFB Warrant Securities. The parties acknowledge and agree that in the event
of any breach of this Agreement, in addition to any other remedies which may be
available, each of the parties hereto shall be entitled to specific performance
of the obligations of the other parties hereto and, in addition, to such other
equitable remedies (including, without limitation, preliminary or temporary
relief) as may be appropriate in the circumstances.

      11.2. Deposit. Without limiting the generality of Section 11.1, if any
Investor (a "Non-Complying Investor") fails to deliver any certificate or
certificates evidencing Securities that may be required to be sold pursuant to
any provision of this Agreement in accordance with the terms hereof, the Company
or other Person entitled to purchase or require the sale of such securities may,
at its option, in addition to all other remedies it may have, deposit the
purchase price for such Securities with any national bank or trust company
having combined capital, surplus and undivided profits in excess of one hundred
million dollars ($100,000,000) and which has agreed to act as escrow agent in
the manner contemplated by this Section 11.2 and shall furnish or make available
to all interested Persons satisfactory evidence of such deposit and thereupon
the Company shall cancel on its books the certificate or certificates
representing such Securities and, in the case of any such purchase of Securities
by a Person other than the Company issue, in lieu thereof and in the name of
such Person, a new certificate or certificates representing such Securities and
thereupon all of the Non-Complying Investor's rights in and to such Securities
shall terminate. Thereafter, upon delivery to the Company by such Non-Complying
Investor of the certificate or certificates evidencing such Securities (duly
endorsed, or with stock powers or other appropriate instruments of transfer duly
endorsed, for transfer, with signature guaranteed, free and clear of any liens
or encumbrances, and with any stock transfer tax stamps affixed), the Company
shall instruct the escrow agent referred to above to deliver the purchase price
(without any interest from the date of the closing to the date of such delivery,
any such interest to accrue to the Person who deposited the purchase price for
such Securities) to such Non-Complying Investor.

      12. LEGENDS.

                                      -48-
<PAGE>

      12.1. Securities Act Legend. Each certificate representing Securities or
Non-CSFB Warrant Securities shall have the following legend endorsed
conspicuously thereupon:

            "The securities represented by this certificate were issued in a
      private placement, without registration under the Securities Act of 1933,
      as amended (the "Act"), and may not be sold, assigned, pledged or
      otherwise transferred in the absence of an effective registration under
      the Act covering the transfer or an opinion of counsel, satisfactory to
      the issuer, that registration under the Act is not required."

      The legend required by this Section 12.1 shall cease to be required as to
any particular Securities (i) when, in the opinion of Ropes & Gray, Hutchins
Wheeler & Dittmar, Bingham Dana LLP, Weil Gotshal & Manges, Willkie Farr &
Gallagher or other counsel reasonably acceptable to the Company, such
restrictions are no longer required in order to assure compliance with the
Securities Act or (ii) when such Securities shall have been registered under the
Securities Act or transferred pursuant to Rule 144 thereunder. Whenever (x) such
requirement shall cease and terminate as to any Securities or (y) such
Securities shall be transferable under paragraph (k) of Rule 144, the holder
thereof shall be entitled to receive from the Company, without expense, new
certificates not bearing the legend set forth in this Section 12.1.

      12.2. Stockholders Agreement Legend. Each certificate representing
Securities shall have the following legend endorsed conspicuously thereupon:

            "The securities represented by this certificate are subject to
      restrictions on voting and transfer and requirements of sale and the
      provisions as set forth in the Stockholders Agreement dated as of
      September 27, 1999, as amended and in effect from time to time, and
      constitute ______________ Securities as defined in such Stockholders
      Agreement. The Company will furnish a copy of such agreement to the holder
      of this certificate without charge upon written request."

      Any person who acquires Securities which are not subject to all or part of
the terms of this Agreement shall have the right to have such legend (or the
applicable portion thereof) removed from certificates representing such
Securities.

      12.3. Option-Eligible Shares Legend. Each certificate representing
Option-Eligible Shares shall have the following legend endorsed conspicuously
thereupon:

            "The securities represented by this certificate are Option-Eligible
      Shares (as defined in the Stockholders Agreement) and are subject to
      purchase by the holders

                                      -49-
<PAGE>

      of the Junior Management Options and the CSFB Option (as defined in
      the Stockholders Agreement) under the terms and conditions described
      in Section 5 of the Stockholders Agreement, and any transfer of these
      Option-Eligible Shares is subject to certain conditions specified in
      and must be in compliance with the terms of such Section 5 of the
      Stockholders Agreement."

      The legend required by this Section 12.3 shall cease to be required (a) as
to any particular Option-Eligible Shares, upon the exercise of a Junior
Management Option or the CSFB Option with respect to such shares or (ii) with
respect to all Option-Eligible Shares, after all Junior Management Options and
the CSFB Option have terminated pursuant to the terms of Section 5, and in any
such event the holder thereof shall be entitled to receive from the Company,
without expense, replacement certificates not bearing the legend set forth in
this Section 12.3.

      12.4. Stop Transfer Instruction. The Company will instruct any transfer
agent not to register the Transfer of any Securities until the conditions
specified in the foregoing legends are satisfied.

      13. AMENDMENT, TERMINATION, ETC.

      13.1. No Oral Modifications. This Agreement may not be orally amended,
modified, extended or terminated, nor shall any oral waiver of any of its terms
be effective.

      13.2. Written Modifications. This Agreement may be amended, modified,
extended or terminated, and the provisions hereof may be waived, by an
agreement in writing signed by the Bain Majority Holders and the holders of a
majority of all Securities then outstanding and each such amendment,
modification, extension, termination and waiver shall be binding upon each
party hereto and each holder of Securities and Non-CSFB Warrant Securities
subject hereto; provided, however, (a) the consent of the CSFB Majority
Holders shall be required for any amendment, modification, extension,
termination or waiver which has a material adverse effect on the rights of
the holders of CSFB Securities as such under this Agreement, (b) the consent
of the Management Majority Holders shall be required for any amendment,
modification, extension, termination or waiver which has a material adverse
effect on the rights of the holders of Management Securities as such under
this Agreement, (c) the consent of the Non-CSFB Majority Warrantholders shall
be required for any amendment, modification, extension, termination or waiver
which has a material adverse effect on the rights of the holders of Non-CSFB
Warrant Securities as such under this Agreement. In addition, each party
hereto and each holder of Securities or Non-CSFB Warrant Securities subject
hereto may waive any of its rights hereunder by an instrument in writing
signed by such party or holder.

                                      -50-
<PAGE>

      14. MISCELLANEOUS.

      14.1. Authority; Effect. Each party hereto represents and warrants to and
agrees with each other party that the execution and delivery of this Agreement
and the consummation of the transactions contemplated hereby have been duly
authorized on behalf of such party and do not violate any agreement or other
instrument applicable to such party or by which its assets are bound. This
Agreement does not, and shall not be construed to, give rise to the creation of
a partnership among any of the parties hereto, or to constitute any of such
parties members of a joint venture or other association.

      14.2. Notices. Notices and other communications provided for in this
Agreement shall be in writing and shall be effective (i) when one day shall have
elapsed (exclusive of Saturdays, Sundays and banking holidays in the City of
Boston) from their deposit for overnight delivery with Federal Express or other
bonded courier (charges prepaid), addressed to the party or parties sought to be
charged with notice of the same at the respective addresses set forth or
referred to below, subject to written notice of change of address given by any
party to each other party, (ii) when three (3) days shall have elapsed
(exclusive of Saturdays, Sundays and banking holidays in the City of Boston)
from their deposit in the U.S. mail, postage prepaid and registered or
certified, addressed to the party or parties sought to be charged with notice of
the same at the respective addresses set forth or referred to below, subject to
written notice of change of address given by any party to each other party, or
(iii) if earlier, upon receipt.

            If to the Company, to it at:

                  c/o ICON Health & Fitness, Inc.
                  875 South Main Street
                  Logan, Utah 84321
                  Attention: President

                  with a copy to:

                  Bain Capital, Inc.
                  Two Copley Place, 7th Floor
                  Boston, Massachusetts 02116
                  Attention: Robert C. Gay
                             Ron Mika

                                      -51-
<PAGE>

            If to the Bain Investors, to them at:

                  c/o Bain Capital, Inc.
                  Two Copley Place, 7th Floor
                  Boston, Massachusetts 02116
                  Attention: Robert C. Gay
                             Ron Mika

                  with a copy to:

                  Ropes & Gray
                  One International Place
                  Boston, Massachusetts 02110
                  Attention: R. Newcomb Stillwell

            If to CSFB, to it at:

                  Credit Suisse First Boston Corp.
                  Eleven Madison Avenue
                  New York, NY 10010-3629
                  Attention: Christopher Pechock

                  with a copy to:

                  Bingham Dana LLP
                  One State Street
                  Hartford, Connecticut 06103-3178
                  Attention: Evan D. Flaschen

            If to Scott Watterson or Gary Stevenson, to him at:

                  c/o ICON Health & Fitness, Inc.
                  875 South Main Street
                  Logan, Utah 84321

                  with a copy to:

                                      -52-
<PAGE>

                  Hutchins, Wheeler & Dittmar, a Professional Corporation
                  101 Federal Street
                  Boston, MA  02110
                  Attention: Charles W. Robins

            If to the Non-CSFB Warrantholders, to them at:

                  c/o IBJ Whitehall Bank & Trust Company
                  One State Street
                  New York, New York 10004

                  with a copy to:

                  Weil Gotshal & Manges
                  767 Fifth Avenue
                  New York, New York 10028
                  Attention: Matthew D. Bloch

            If to any other Investor, to such Investor at the address set forth
            in the stock record book of the Company.

      Notice to the holder of record of any shares of capital stock shall be
deemed to be notice to the holder of such shares for all purposes hereof.

      14.3. Binding Effect, etc. This Agreement constitutes the entire agreement
of the parties with respect to its subject matter, supersedes all prior or
contemporaneous oral or written agreements or discussions with respect to such
subject matter, and shall be binding upon and inure to the benefit of the
parties hereto and their respective heirs, representatives, successors and
assigns. No provision of this Agreement providing for the expiration of any
provision by lapse of time or upon the occurrence of specified events or
otherwise shall relieve any Person of liability for breach or violation prior to
such expiration.

      14.4. Descriptive Headings. The descriptive headings of this Agreement are
for convenience of reference only, are not to be considered a part hereof and
shall not be construed to define or limit any of the terms or provisions hereof.

      14.5. Counterparts. This Agreement may be executed in multiple
counterparts, each of which shall be deemed an original, but all of which taken
together shall constitute one instrument.

                                      -53-
<PAGE>

      14.6. Severability. If in any judicial or arbitral proceedings a court or
arbitrator shall refuse to enforce any provision of this Agreement, then such
unenforceable provision shall be deemed eliminated from this Agreement for the
purpose of such proceedings to the extent necessary to permit the remaining
provisions to be enforced. To the full extent, however, that the provisions of
any applicable law may be waived, they are hereby waived to the end that this
Agreement be deemed to be valid and binding agreement enforceable in accordance
with its terms, and in the event that any provision hereof shall be found to be
invalid or unenforceable, such provision shall be construed by limiting it so as
to be valid and enforceable to the maximum extent consistent with and possible
under applicable law.

      14.7. Joint and Several Liability of the Company and ICON. ICON shall be
jointly and severally liable in respect of all payment obligations of the
Company under this Agreement.

      14.8. Third Party Beneficiaries. Solely for purposes of Sections 8 (other
than Section 8.5), 11.1, 12.1, 13, 14 and 15 hereof, the Non-CSFB Warrantholders
shall be deemed to be intended third-party beneficiaries of this Agreement and
shall be bound hereby.

      14.9. Termination of Equity Commitment Letter. ICON, the Bain Initial
Investors, CSFB and the Senior Management Initial Investors hereby agree on
behalf of themselves and their affiliates that the letter agreement dated July
8, 1999 between ICON, Bain Capital, Inc., Credit Suisse First Boston Corp. and
the Senior Management Initial Investors, as amended (the "Equity Commitment
Letter"), is hereby terminated without further liability to any party thereunder
and shall be of no further force and effect.

      14.10. Limitation on CSFB Acquisitions. CSFB agrees that neither it nor
any of its Affiliates shall acquire any shares of Common Stock or Options from
any third party if, after giving effect to such acquisition, CSFB and its
Affiliates would own (or be deemed to own) in the aggregate Equivalent Shares
representing more than 49.5% of the outstanding shares of Common Stock of the
Company on a fully diluted basis. Solely for purposes of this Section 14.10, in
calculating the number of Equivalent Shares owned by CSFB and its Affiliates,
CSFB shall be deemed to have exercised the CSFB Option in full.

                                      -54-
<PAGE>

      15. GOVERNING LAW.

      15.1. Governing Law. This Agreement shall be governed by and construed in
accordance with the domestic substantive laws of the State of Delaware without
giving effect to any choice or conflict of laws provision or rule that would
cause the application of the domestic substantive laws of any other
jurisdiction.

      15.2. Consent to Jurisdiction. Each party to this Agreement, by its
execution hereof, (a) hereby irrevocably submits to the exclusive jurisdiction
of the state courts of the State of New York sitting in the County of New York
or the United States District Court for the Southern District of New York for
the purpose of any action, claim, cause of action or suit (in contract, tort or
otherwise), inquiry, proceeding or investigation arising out of or based upon
this Agreement or relating to the subject matter hereof, (b) hereby waives to
the extent not prohibited by applicable law, and agrees not to assert, and
agrees not to allow any of its subsidiaries to assert, by way of motion, as a
defense or otherwise, in any such action, any claim that it is not subject
personally to the jurisdiction of the above-named courts, that its property is
exempt or immune from attachment or execution, that any such proceeding brought
in one of the above-named courts is improper, or that this Agreement or the
subject matter hereof or thereof may not be enforced in or by such court and (c)
hereby agrees not to commence or maintain any action, claim, cause of action or
suit (in contract, tort or otherwise), inquiry, proceeding or investigation
arising out of or based upon this Agreement or relating to the subject matter
hereof or thereof other than before one of the above-named courts nor to make
any motion or take any other action seeking or intending to cause the transfer
or removal of any such action, claim, cause of action or suit (in contract, tort
or otherwise), inquiry, proceeding or investigation to any court other than one
of the above-named courts whether on the grounds of inconvenient forum or
otherwise. Notwithstanding the foregoing, to the extent that any party hereto is
or becomes a party in any litigation in connection with which it may assert
indemnification rights set forth in this agreement, the court in which such
litigation is being heard shall be deemed to be included in clause (a) above.
Each party hereto hereby consents to service of process in any such proceeding
in any manner permitted by New York law, and agrees that service of process by
registered or certified mail, return receipt requested, at its address specified
pursuant to Section 14.2 hereof is reasonably calculated to give actual notice.
The provisions of this Section 15.2 shall not restrict the ability of any party
to enforce in any court any judgment obtained in the federal or state courts of
the State of New York.

      15.3. WAIVER OF JURY TRIAL. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW
WHICH CANNOT BE WAIVED, EACH PARTY HERETO HEREBY WAIVES AND COVENANTS THAT IT
WILL NOT ASSERT (WHETHER AS PLAINTIFF,

                                      -55-
<PAGE>

DEFENDANT OR OTHERWISE) ANY RIGHT TO TRIAL BY JURY IN ANY FORUM IN RESPECT OF
ANY ISSUE OR ACTION, CLAIM, CAUSE OF ACTION OR SUIT (IN CONTRACT, TORT OR
OTHERWISE), INQUIRY, PROCEEDING OR INVESTIGATION ARISING OUT OF OR BASED UPON
THIS AGREEMENT OR THE SUBJECT MATTER HEREOF OR IN ANY WAY CONNECTED WITH OR
RELATED OR INCIDENTAL TO THE TRANSACTIONS CONTEMPLATED HEREBY, IN EACH CASE
WHETHER NOW EXISTING OR HEREAFTER ARISING. EACH PARTY HERETO ACKNOWLEDGES THAT
IT HAS BEEN INFORMED BY THE OTHER PARTIES HERETO THAT THIS SECTION 15.3
CONSTITUTES A MATERIAL INDUCEMENT UPON WHICH THEY ARE RELYING AND WILL RELY IN
ENTERING INTO THIS AGREEMENT. ANY PARTY HERETO MAY FILE AN ORIGINAL COUNTERPART
OR A COPY OF THIS SECTION 15.3 WITH ANY COURT AS WRITTEN EVIDENCE OF THE CONSENT
OF EACH SUCH PARTY TO THE WAIVER OF ITS RIGHT TO TRIAL BY JURY.

      15.4. Reliance. Each of the parties hereto acknowledges that he or it has
been informed by each other party that the provisions of Section 15 constitute a
material inducement upon which such party is relying and will rely in entering
into this Agreement and the transactions contemplated hereby.

            [THE REST OF THIS PAGE HAS BEEN INTENTIONALLY LEFT BLANK]

                                      -56-
<PAGE>

                                                        [Stockholders Agreement]

      IN WITNESS WHEREOF, each of the undersigned has duly executed this
Agreement (or caused this Agreement to be executed on its behalf by its officer
or representative thereunto duly authorized) under seal as of the date first
above written.

THE COMPANY:                             HF HOLDINGS, INC.

                                         By /s/ S. Fred Beck
                                           -------------------------------------
                                           Title: CFO, Vice President &
                                                  Treasurer

ICON:                                    ICON HEALTH & FITNESS, INC.

                                         By /s/ S. Fred Beck
                                           -------------------------------------
                                           Title: CFO, Vice President &
                                                  Treasurer

THE BAIN INITIAL INVESTORS:              BAIN CAPITAL FUND IV, L.P.

                                         By Bain Capital Partners IV, L.P., a
                                            Delaware Limited Partnership,
                                            its general partner

                                         By Bain Capital Investors, Inc.,
                                            its general partner

                                         By /s/ Robert Gay
                                            ------------------------------------
                                            Title: Managing Director
<PAGE>

                                                        [Stockholders Agreement]

                                         BAIN CAPITAL FUND IV-B, L.P.

                                         By Bain Capital Partners IV, L.P., a
                                            Delaware Limited Partnership,
                                            its general partner

                                         By Bain Capital Investors, Inc.,
                                            its general partner

                                         By /s/ Robert Gay
                                           -------------------------------------
                                           Title: Managing Director

                                         BCIP ASSOCIATES

                                         By /s/ Robert Gay
                                           -------------------------------------
                                           Title: a general partner

                                         BCIP TRUST ASSOCIATES, L.P.

                                         By /s/ Robert Gay
                                           -------------------------------------
                                           Title: a general partner
<PAGE>

                                                        [Stockholders Agreement]

THE LLC:                                 HF INVESTMENT HOLDINGS, LLC

                                         By    /s/ Gary E. Stevenson
                                           -------------------------------------
                                           Title: Administrative Member
<PAGE>

                                                        [Stockholders Agreement]

THE SENIOR MANAGEMENT
  INITIAL INVESTORS:                     /s/ Gary E. Stevenson
                                         ---------------------------------------
                                         Gary Stevenson, individually

                                         /s/ Scott Watterson
                                         ---------------------------------------
                                         Scott Watterson, individually

<PAGE>

                                                        [Stockholders Agreement]

CSFB:                                    CREDIT SUISSE FIRST BOSTON
                                         CORPORATION

                                         By /s/ David J. Matlin
                                           -------------------------------------
                                           Title: Managing Director

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                                                        [Stockholders Agreement]

                                         By /s/ Stanley C. Tuttleman
                                           -------------------------------------
                                           Stanley C. Tuttleman

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                                                        [Stockholders Agreement]

                                        INVERNESS/PHOENIX CAPITAL LLC

                                         By W. McComb Dunwoody
                                           -------------------------------------
                                           Title: Managing Director

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                                                        [Stockholders Agreement]

                                         By /s/ Lee Ming Tsung
                                           -------------------------------------
                                           Lee Ming Tsung

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                                                        [Stockholders Agreement]

                                         By /s/ Wen-Chung Ko
                                           -------------------------------------
                                           Wen-Chung Ko<PAGE>

                                                                   Exhibit 10.11

EMPLOYMENT AGREEMENT entered on the 27th day of September, 1999.

AMONG:                     HF HOLDINGS, INC., a Delaware corporation.

                           ("COMPANY")

                           ICON HEALTH & FITNESS, INC., a Delaware
                           corporation.

                           ("SUBSIDIARY")

                           SCOTT R. WATTERSON, acting in his personal
                           capacity, of the City of LOGAN, State of UTAH.

                           ("EMPLOYEE")

THE PARTIES AGREE AS FOLLOWS:

1. PREAMBLE

      1.1.  The COMPANY and the SUBSIDIARY have made an exchange offer for all
            outstanding 13% Senior Subordinated Notes due 2002 of the
            SUBSIDIARY, 15% Senior Secured Discount Notes due 2004 of IHF
            Holdings, Inc. and 14% Senior Discount Notes due 2006 of ICON
            Fitness Corporation, pursuant to an Exchange Offer and Consent
            Solicitation, dated July 30, 1999, as supplemented (the "Exchange
            Offer").

      1.2.  It is recorded that the COMPANY, in connection with the
            Restructuring (as defined in the Equity Letter Agreement (the
            "Equity Letter"), dated July 8, 1999, attached, as amended, to the
            Exchange Offer as Annex H) desires to conclude an agreement for the
            employment of the EMPLOYEE as Chairman and Chief Executive Officer
            of the COMPANY, according to the terms and conditions to be set
            forth in this Agreement.

      1.3.  This Agreement is to record the terms and conditions which govern
            the mutual relations of the parties hereto with respect to its
            subject matter.

      1.4.  In this Agreement, "BUSINESS" means the manufacture, sale and
            distribution of SPORTING GOODS as carried on by the COMPANY, the
            SUBSIDIARY, and their respective various divisions and subsidiaries,
            from time to time. "SPORTING GOODS" means fitness equipment and
            accessories, which presently involve treadmills, home gyms, aerobic
            exercises, trampolines, weights and benches and exercise
            accessories, but the content of such product lines may vary from
            time to time.

      1.5.  In this Agreement, AFFILIATES means any entity in which the COMPANY
            or the SUBSIDIARY holds more than a 20% voting interest direct or
            indirect.

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2. EMPLOYMENT AND ONE-TIME BONUS

      2.1.  This Agreement shall come into effect on the date hereof ("EFFECTIVE
            DATE").

      2.2.  The COMPANY hereby employs the EMPLOYEE and the EMPLOYEE agrees to
            serve the COMPANY in the positions of Chairman and Chief Executive
            Officer for a term of three (3) years from the EFFECTIVE DATE,
            subject to earlier termination as hereinafter provided (the "TERM").

      2.3.  Although this agreement is concluded between the COMPANY and the
            EMPLOYEE, it is agreed that the duties and obligations of the
            EMPLOYEE hereunder extend to the SUBSIDIARY and to all of the
            COMPANY's other subsidiaries, present and future, although the
            EMPLOYEE will not necessarily be an employee of such entities. The
            EMPLOYEE agrees to serve, if requested by the COMPANY, as an officer
            or director of the SUBSIDIARY and any other subsidiaries, in each
            case without additional consideration.

      2.4.  Upon the execution and delivery hereof, the COMPANY shall pay the
            EMPLOYEE a one-time bonus of FIVE HUNDRED THOUSAND DOLLARS
            ($500,000).

3. BASE SALARY, EXPENSES AND BENEFITS

      3.1.  In consideration for the faithful performance of services by the
            EMPLOYEE to be rendered to the COMPANY as herein provided, the
            COMPANY shall pay to the EMPLOYEE during the TERM an annual base
            salary of FIVE HUNDRED TWENTY-FIVE THOUSAND DOLLARS ($525,000)
            payable in semi-monthly installments or in accordance with the
            general policy of the COMPANY which may change from time to time but
            in no event less frequently than monthly.

      3.2.  The annual base salary mentioned in Section 3.1 above shall be
            reviewed by the Board of Directors of the COMPANY and may be
            adjusted upwards in the Board's discretion, annually for each year
            of the TERM, taking into account, among other things:

            a)    the performance by the EMPLOYEE of his duties and functions
                  pursuant to this Agreement,

            b)    the general economic situation,

            c)    the development and performance of the BUSINESS, and

            d)    other matters deemed relevant by the Board of Directors such
                  as an increase in shareholder equity and the rate on return on
                  investment.

      3.3.  The COMPANY shall reimburse the EMPLOYEE for all reasonable expenses
            which are incurred by the EMPLOYEE in the performance of his duties
            hereunder

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            and (i) subject to the COMPANY's annual budget or (ii) as authorized
            by the Board of Directors of the COMPANY or (iii) in accordance with
            the policies and procedures established from time to time by the
            Board of Directors of the COMPANY or a committee delegated for such
            purpose.

      3.4.  During the Term, the COMPANY shall provide the EMPLOYEE with the use
            of a new automobile of his choice, acting reasonably (and
            consistently with his past practice) every 3 years for the purposes
            of his employment commensurate with the position of the EMPLOYEE and
            having regard to COMPANY policy in force from time to time.

            The COMPANY shall assume all costs and expenses of said automobile
            and its operation, including, without limitation, insurance,
            maintenance, gas and use of such automobile. Upon the expiry of the
            TERM, the EMPLOYEE shall deliver such automobile to the COMPANY.

      3.5.  During the Term, the EMPLOYEE shall be entitled to participate in
            the COMPANY's life, welfare, and health insurance plans for senior
            executives on the same terms as those of other senior executives.

      3.6.  During the Term, the EMPLOYEE shall be entitled to participate in
            fringe benefit programs which are not less favorable than those
            extended by the COMPANY to its senior executives, including without
            limitation an as yet to be defined deferred compensation plan to be
            established by the Board of Directors, but excluding for this
            purpose any such plan or program adopted exclusively for the benefit
            of junior management.

4. ANNUAL BONUS

      4.1.  The EMPLOYEE shall receive with respect to (i) each fiscal year
            ending during the Term, and (ii) that portion of any fiscal year
            ending after Term during which he is employed hereunder, a bonus
            equal to one and one-quarter percent (1.25% ) of the consolidated
            EBITDA (as that term is defined in the Credit Agreement of even date
            herewith among the SUBSIDIARY, General Electric Capital Corporation
            and the other lenders thereunder, without regard to any amendments
            thereto) of the SUBSIDIARY and its subsidiaries (but not including
            the COMPANY), provided that such bonus shall not be payable with
            respect to any such fiscal year unless such EBITDA for such fiscal
            year threeexceeds five and one-half percent (5.5%) of the
            consolidated net sales of the SUBSIDIARY and its subsidiaries (but
            not including the COMPANY) determined in accordance with generally
            accepted accounting principles and provided, further, that for
            purposes of this Agreement, EBITDA shall be calculated without
            regard to any bonuses payable hereunder.

      4.2.  The sole basis for the bonus calculation shall be the audited
            financial statements of the SUBSIDIARY and its subsidiaries for the
            fiscal year in question.

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      4.3.  Any bonus to which EMPLOYEE is entitled under the provisions of this
            Agreement for any fiscal year shall be paid to him (regardless of
            whether the TERM has terminated) in accordance with the COMPANY'S
            previous practice, with a first installment equal to forty percent
            (40%) of a good faith estimate of the bonus for such year, to be
            paid during the month of December of such year and a final
            installment to be paid as promptly as reasonably practicable after
            the end of, but not later than the 75th day after the end of each
            such fiscal year.

5. DUTIES

      5.1.  The EMPLOYEE shall perform those functions which are normally the
            functions of the Chairman and Chief Executive Officer of the COMPANY
            and such other offices as he may hold pursuant to Section 2.3, and
            shall further perform those functions which shall be reasonably
            determined from time to time by the Board of Directors of the
            COMPANY, such functions not to be inconsistent with those herein set
            forth. The EMPLOYEE shall report to, and be subject to the authority
            of, the Board of Directors of the COMPANY.

      5.2.  The COMPANY shall give the EMPLOYEE a notice of six (6) months prior
            to any relocation of the EMPLOYEE.

      5.3.  It is the specific responsibility of the EMPLOYEE, between regular
            meetings of the Board, to apprise Board Members of significant
            business matters.

      5.4.  The EMPLOYEE shall, during the TERM, devote his entire working time,
            attention and energies to the business of the COMPANY, the
            SUBSIDIARY, and their respective AFFILIATES.

      5.5.  The EMPLOYEE shall not, during the TERM, except under Section 5.6,
            be engaged in any other business activity, whether or not such
            business activity is pursued for gain, profit or other pecuniary
            advantage. Notwithstanding the prohibition contained in the present
            clause, the EMPLOYEE shall be entitled to continue to sit on the
            boards of directors of the companies listed on Schedule I hereto,
            and on the boards of directors of other companies if such activity
            is approved in writing by the Board of Directors of the COMPANY. In
            the case of non-profit corporations or charities, such approval
            shall not be unreasonably withheld, but in all other cases, the
            Board shall have sole discretion to grant, delay or withhold
            approval, with or without conditions.

      5.6.  The EMPLOYEE shall not invest his personal assets in any business
            other than NON-COMPETING BUSINESSES, and even in the case of such
            investments:

            a)    No services are required or furnished on the part of the
                  EMPLOYEE in the operations of the companies in which such
                  investments are made and in which his participation is
                  solely that of an investor provided that this subsection is
                  not infringed by the EMPLOYEE's providing counseling (and
                  not acting in a "line" capacity) on a non-remunerative
                  basis to all

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                  such companies for a maximum of 5 hours per week and 200 hours
                  per year; and

            b)    If the EMPLOYEE purchases securities in any corporation whose
                  securities are regularly traded in a recognized securities
                  market, such purchases shall not result in his collectively
                  owning beneficially at any time five percent (5%) or more of
                  the equity securities of any corporation engaged in a business
                  other than a NON-COMPETING BUSINESS.

            The foregoing restrictions shall not apply to any investment of
            whatever extent the EMPLOYEE may take in the shares of the COMPANY
            or of any successor company.

            For the purposes of this subsection, NON-COMPETING BUSINESSES are
            all businesses other than those which compete with:

            a)    the BUSINESS; or

            b)    any other business carried on in the future by the COMPANY,
                  the SUBSIDIARY or any AFFILIATES, provided that the EMPLOYEE
                  has access to confidential information concerning such
                  business.

            Moreover, the EMPLOYEE shall not knowingly assist any RELATIVE to
            make any investment which the EMPLOYEE is not permitted to make by
            this section.

      5.7.  The EMPLOYEE is a member of the Board of Directors and acknowledges
            that he has a significant interest in this Agreement and undertakes
            the following:

            5.7.1.    To seek independent legal counsel at the EMPLOYEECOMPANY's
                      expense to negotiate and review this Agreement on the
                      EMPLOYEE's behalf;

            5.7.2.    To disclose his interest in this Agreement to the other
                      members of the Board of Directors; and

            5.7.3.    To retire from and abstain from the discussion and vote at
                      any meeting of the Board of Directors at which this
                      Agreement or any default by EMPLOYEE or matter arising
                      therefrom is the subject of a discussion or a vote.

      5.8. The EMPLOYEE also undertakes the following:

            5.8.1.    To use every best effort (including the establishment of
                      written procedures known to operation personnel) to
                      promptly bring to the attention of the Board of Directors
                      of the COMPANY any matter requiring the COMPANY's decision
                      or action where his own interests or those of a RELATIVE
                      are involved and to abstain from taking such decision or
                      action until the Board of Directors decides.

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            5.8.2.    If requested, to be absent from and abstain from the
                      discussion and vote at any meeting of the aforementioned
                      Board of Directors where the subject matter being
                      discussed and voted upon is any matter covered by section
                      5.8.l.

            5.8.3.    For the purposes of this Agreement RELATIVE means the
                      EMPLOYEE's spouse, parent, sibling, child or sibling's
                      children, the spouses of the foregoing and any other
                      person who could be claimed as a dependent on the
                      EMPLOYEE's or RELATIVE's federal income tax return, any
                      corporation or partnership in which a RELATIVE or the
                      EMPLOYEE holds a five percent (5%) interest or of which a
                      RELATIVE or the EMPLOYEE is an officer or director, and
                      any trust of which any of the foregoing is a beneficiary.

6. EQUITY GRANT

      6.1.  Contemporaneously herewith, the COMPANY will issue to the EMPLOYEE
            375,000 shares of Common Stock of the COMPANY, at no cost to
            EMPLOYEE, which the COMPANY represents and warrants is equal to
            3.74893% of the COMPANY's Common Stock outstanding on a fully
            diluted basis upon closing of the Restructuring.

7. CONFIDENTIALITY, ETC.

      7.1.  The EMPLOYEE recognizes and acknowledges that the confidential
            information, trade secrets and proprietary processes of the COMPANY,
            its AFFILIATES and subsidiaries as they may exist from time to time
            are valuable, special and unique assets of the BUSINESS of the
            COMPANY, its AFFILIATES and subsidiaries, access to and knowledge of
            which are essential to the performance of the EMPLOYEE's duties
            hereunder. The EMPLOYEE will not, during the TERM of his employment
            or at any time within five (5) years following its termination, for
            any reason whatsoever, in whole or in part, disclose such
            confidential information, secrets or processes to any person, firm,
            corporation, association or other entity for any reason or purpose
            whatsoever, nor shall the EMPLOYEE make use of such property for his
            own purposes or for the benefit of any person, firm, corporation or
            other entity (except the COMPANY, its AFFILIATES and subsidiaries)
            under any circumstances whatsoever, except as may be required in the
            fulfillment of his function with the COMPANY within the terms of
            this Agreement or except as provided by law; provided these
            restrictions shall not apply to such information, secrets and
            processes which are then in the public domain (provided that the
            EMPLOYEE was not responsible, directly or indirectly, for permitting
            such secrets or process to enter the public domain without the
            COMPANY's consent).

      7.2.  The EMPLOYEE furthermore agrees that upon termination of the TERM he
            will remit to the COMPANY all writings and materials, in his
            possession or under his control, which either belong to the COMPANY
            and AFFILIATES or which may

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            contain confidential information concerning the COMPANY and
            AFFILIATES. The EMPLOYEE may, however, retain his personal
            diary/agenda after removing or destroying all confidential COMPANY
            or AFFILIATES material therein.

      7.3.  Any and all inventions, discoveries, developments, methods,
            processes, compositions, works, concepts and ideas (whether or not
            patentable or copyrightable) conceived, made, developed, created or
            reduced to practice by the EMPLOYEE (whether at the request or
            suggestion of the COMPANY or otherwise, whether alone or in
            conjunction with others, and whether during regular hours of work or
            otherwise) during the period of his employment by the COMPANY or any
            of its subsidiaries which may relate to the business, ventures or
            other activities of or products manufactured or sold by the COMPANY
            or any of its subsidiaries (collectively, "Proprietary Rights"),
            shall be promptly and fully disclosed by the EMPLOYEE to an
            appropriate executive officer of the COMPANY and shall be the
            COMPANY's exclusive property as against the EMPLOYEE and his heirs
            and personal representatives, and the EMPLOYEE hereby assigns to the
            COMPANY his entire right, title and interest therein and shall
            promptly deliver to an appropriate executive officer of the COMPANY
            all papers, drawings models, data and other material relating to any
            of the foregoing Proprietary Rights, conceived, made, developed,
            created or reduced to practice by him as aforesaid. All
            copyrightable Proprietary Rights shall be considered "works made for
            hire."

            The EMPLOYEE shall, upon the COMPANY's request and without any
            payment therefor, execute any documents reasonably necessary or
            advisable in the opinion of the COMPANY's counsel to assign, and
            confirm the COMPANY's title in, his entire right, title and interest
            in the foregoing Proprietary Rights and to direct issuance of
            patents or copyrights to the COMPANY with respect to such
            Proprietary Rights as are the COMPANY's exclusive property as
            against the EMPLOYEE and his heirs and personal representatives
            under this Section 7.3 or to vest in the COMPANY title to such
            Proprietary Rights as against the EMPLOYEE and his heirs and
            personal representatives, the expense of securing any such patent or
            copyright, however, to be borne by the COMPANY. In addition, the
            Company shall reimburse the EMPLOYEE for any reasonable expenses
            incurred in having such documents reviewed by EMPLOYEE's counsel.

8. VACATION

      8.1.  The EMPLOYEE shall have the right to an annual paid vacation of no
            less duration than four (4) weeks.

9. TERMINATION OF EMPLOYMENT

      9.1.  Notwithstanding any other provision contained herein, the COMPANY
            may on or after the EFFECTIVE DATE send to the EMPLOYEE notice of
            one of the following events and should the EMPLOYEE fail to cure the
            matter giving rise to the notice within thirty (30) days after
            receipt of such notice, the TERM shall

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            terminate without any delay stipulated therein or any indemnity
            payable in lieu thereof:

            a)    EMPLOYEE's willful misconduct or gross negligence;

            b)    The commission of a criminal act by the EMPLOYEE against the
                  COMPANY involving material harm (whether nor not charges are
                  filed);

            c)    The commission by the EMPLOYEE of a criminal act of moral
                  turpitude bringing the COMPANY into disrepute (whether or not
                  charges are filed);

            d)    Willful insubordination to any directive of the Board of
                  Directors provided reasonable prior notice of such directive
                  is given; or

            e)    Actions contrary to Sections 5.4, 5.5, 5.6, 5.8, 7 or 10
                  causing COMPANY or AFFILIATES material harm.

      9.2.  Notwithstanding any other provision contained herein, the TERM shall
            terminate automatically, without notice or indemnity in lieu
            thereof, upon the occurrence of one of the following events:

            a)    The bankruptcy or voluntary state insolvency filing of the
                  EMPLOYEE; or

            b)    The death of the EMPLOYEE.

      9.3.  The EMPLOYEE may terminate the TERM by sending his resignation in
            writing to Board of Directors not less than six (6) months prior to
            the effective date of such resignation or, if such resignation is
            submitted in good faith so that the EMPLOYEE can perform full time
            church service, not less than three (3) months prior to the
            effective date of such resignation, failing which notice the
            EMPLOYEE may be subject to any and all damages incurred as a result
            of such failure. In the event the EMPLOYEE has given such a notice
            to the COMPANY, the COMPANY may, at its option, earlier terminate
            EMPLOYEE's employment.

      9.4.  Except under the circumstances described in Section 9.6, the COMPANY
            may terminate the TERM by sending a notice in writing to the
            EMPLOYEE.

      9.5.  The EMPLOYEE may immediately terminate the TERM by sending a notice
            of termination to the Board of Directors with immediate effect
            following any material diminution of the EMPLOYEE's responsibilities
            or in the event that the EMPLOYEE is asked by the Board of Directors
            to perform any act which a reasonable person would consider illegal
            or unethical and the COMPANY has not withdrawn its request to the
            EMPLOYEE to perform such act within five (5) days of receiving a
            written notice from the EMPLOYEE to withdraw such a request.

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      9.6.  The COMPANY may immediately terminate the TERM by sending a notice
            in writing to the EMPLOYEE with immediate effect:

            9.6.1.    after a period of six (6) consecutive months (or
                      aggregating six (6) months in any twelve (12) month
                      period) of absence by the EMPLOYEE from his employment as
                      a result of sickness or disability, or

            9.6.2.    after sixty (60) days of absence by the EMPLOYEE from his
                      employment as a result of sickness or disability and a
                      certification by three (3) physicians that the EMPLOYEE is
                      likely to be disabled for a period of at least six (6)
                      months from the initial date of sickness or disability.
                      One (1) such physician shall be chosen by the EMPLOYEE,
                      one (1) shall be chosen by the COMPANY and the third shall
                      be chosen by the other two (2) selected physicians. The
                      EMPLOYEE agrees that in the event of his sickness, he
                      shall submit himself for examination by such physicians if
                      reasonably requested to do so by the COMPANY. For the
                      purposes of this section, "disabled" or "disability" shall
                      mean a temporary or permanent substantial inability
                      because of a physical or mental illness to continue to
                      discharge the EMPLOYEE's duties hereunder.

            Notwithstanding any other provision hereof, the EMPLOYEE's
            compensation during any period of the EMPLOYEE'S disability shall be
            reduced to the extent of any payments to the EMPLOYEE for such
            period under any disability plan or program maintained for the
            EMPLOYEE by the COMPANY for his benefit.

      9.7.  In the event of the termination of the TERM by virtue of section 9.6
            in addition to the payments described therein, the COMPANY shall pay
            to the EMPLOYEE a severance pay equal to one (1) month base salary
            in effect at termination for each calendar year, or part thereof, of
            the EMPLOYEE's employment with the COMPANY, the SUBSIDIARY, IHF
            Capital, Inc. or IHF Holdings, Inc. (or any predecessor companies of
            the COMPANY, the SUBSIDIARY, IHF Capital, Inc., or IHF Holdings,
            Inc.) after January 1, 1988.

      9.8.  In the event of the termination of the TERM by virtue of Section
            9.3, 9.4 or 9.5, the COMPANY shall pay to the EMPLOYEE a severance
            pay equal to the EMPLOYEE's base salary then in effect and the bonus
            referred to in Section 4 hereof, pro-rated for the period of the
            payment, for two (2) years following the termination of the TERM,
            provided, however, that if, due to the EMPLOYEE's resignation, there
            is a termination of the TERM, without any action by the COMPANY,
            during the one (1) year period following the EFFECTIVE DATE, the
            EMPLOYEE shall forego FIVE HUNDRED THOUSAND DOLLARS ($500,000) of
            any severance pay to which he would otherwise be entitled under this
            Section 9.8, unless the resignation resulting in such termination is
            submitted (i) in good faith by EMPLOYEE pursuant to Section 9.3 so
            that the EMPLOYEE can perform full time church service, or (ii)
            pursuant to Section 9.5. The bonuses shall be paid to the EMPLOYEE
            within ninety (90) days from the end of the COMPANY's applicable
            fiscal year, and the base salary shall be paid to the

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            EMPLOYEE on the same payment schedule as was applicable to the
            EMPLOYEE during his employment.

10. RESTRICTIVE COVENANT

      10.1. EMPLOYEE shall not, during the TERM of his employment hereunder and
            for a period of four (4) years from its termination, either directly
            or indirectly, individually or in partnership, carry on or be
            engaged in, or concerned with or interested in, in any capacity
            whatsoever (including that of principal, agent, shareholder (subject
            to section 5.6(b)), consultant, employee, lender or surety), any
            person, firm, association, syndicate or company engaged in or
            concerned with or interested in the conception, development,
            fabrication, transformation, marketing, distribution, advertising,
            franchising or sale in Canada, the United States or the European
            Economic Community, or any of them, of any products or services
            similar or identical to any of those manufactured, distributed, or
            sold by the COMPANY or any of its subsidiaries in the course of his
            employment with the COMPANY, its AFFILIATES and subsidiaries.

      10.2. (a)   EMPLOYEE shall not, during the TERM of his employment
                  hereunder and for a period of twelve (12) months from its
                  termination, directly or indirectly, hire any Designated
                  Employee.

            (b)   EMPLOYEE shall not, during the TERM of his employment
                  hereunder and for a period of eighteen (18) months from its
                  termination, directly or indirectly, solicit, interfere with
                  or endeavor to entice away, any Designated Employee.

            (c)   For purposes of this Section 10.2., the term "Designated
                  Employee" shall mean any person if that person is or was a
                  Senior Employee of the COMPANY or any of its AFFILIATES or
                  subsidiaries during the period beginning six (6) months prior
                  to the termination of the TERM and ending (i) in the case of
                  clause (a), twelve (12) months thereafter and (ii) in the case
                  of clause (b), eighteen (18) months thereafter, but shall
                  exclude Gary E. Stevenson or any RELATIVE. For purposes of
                  this Section 10.2 "Senior Employee" shall mean each of the two
                  hundred (200) most highly compensated employees of the COMPANY
                  or any of its subsidiaries or AFFILIATES.

      10.3. Notwithstanding the foregoing, if termination of employment occurs
            under Section 9.3, 9.4 or 9.5, the period stipulated by Section 10.1
            is reduced to two (2) years; provided, however, that such period
            shall be extended by written notice to the EMPLOYEE within thirty
            (30) days of such termination up to two (2) years (i.e., up to a
            total of four (4) years from the termination of EMPLOYEE's
            employment) to the extent that the COMPANY, at its option, pays to
            the EMPLOYEE a severance pay equal to the EMPLOYEE's base salary
            then in effect and the bonus referred to in Section 4 hereof,
            pro-rated for the period of the payment, for a period of up to an
            additional two (2) years beyond that required to

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            be paid by the COMPANY to the EMPLOYEE under Section 9.8. If paid at
            the COMPANY's option, such bonuses are to be paid within ninety (90)
            days from the end of the COMPANY's applicable fiscal year, and the
            base salary shall be paid to the EMPLOYEE on the same payment
            schedule as was applicable to the EMPLOYEE during his employment.

11. REASONABLENESS AND REMEDIES

      11.1. The EMPLOYEE agrees that all the conditions and restrictions
            established in this Agreement are reasonable taking into account the
            circumstances surrounding this Agreement.

      11.2. The EMPLOYEE recognizes that in the view of the serious and
            irreparable harm which a violation hereof would have on the COMPANY,
            and without prejudice to the COMPANY's other remedies, injunctive
            relief would constitute an available and appropriate remedy and, to
            the extent permitted by law, the COMPANY shall not be required to
            furnish any security or bond in respect thereof.

12.   [INTENTIONALLY DELETED]

13.   GENERAL LIMIT ON EMPLOYEE'S LIABILITY

      13.1. As a general and overall limitation of the EMPLOYEE's liability to
            the COMPANY and AFFILIATES, the COMPANY agrees that the EMPLOYEE
            shall not be liable, for any reason except as set forth below, to
            the COMPANY or any of its AFFILIATES for an amount in excess of the
            amount provided in the next sentence hereof. Accordingly, as and for
            their sole remedy against the EMPLOYEE, the COMPANY agrees that for
            any claim or cause of action that the COMPANY or any of its
            AFFILIATES may have against the EMPLOYEE, whether past or future,
            their sole remedy shall be the forfeiture of the EMPLOYEE's salary,
            bonus and other compensation (but not the equity grant under Section
            6.1 hereof, which shall not be subject to forfeiture) received by
            the EMPLOYEE during the COMPANY's fiscal year in which the
            EMPLOYEE's termination occurred plus subsequently accruing
            compensation. In this regard, the COMPANY agrees, to the extent
            permitted by applicable law, to indemnify the EMPLOYEE from and
            against any liability the EMPLOYEE may have in excess of that
            provided in the immediately preceding sentence (i) hereunder or (ii)
            for any other claim the COMPANY or any of its AFFILIATES may have
            against the EMPLOYEE. However, nothing in this Section 13 shall
            limit the EMPLOYEE's liability to the COMPANY or any of its
            AFFILIATES or provide the EMPLOYEE any indemnity (i) for any act by
            the EMPLOYEE involving theft, fraud or embezzlement against the
            COMPANY or any of its AFFILIATES, (ii) in respect of any equitable
            remedy against the EMPLOYEE, (iii) in respect of any agreement
            listed on Schedule I of the Old Employment Agreement (as defined in
            that separate Termination Agreement among IHF Capital, Inc., IHF
            Holdings, Inc., SUBSIDIARY and EMPLOYEE, dated an even date hereof
            (the "Termination Agreement")) or any agreement heretofore or
            hereafter entered into

                                       11
<PAGE>

            by the EMPLOYEE after the date of the Old Employment Agreement, (iv)
            in respect of any claim or cause of action asserted by the COMPANY
            or any of its AFFILIATES as a counterclaim (to the extent of any
            liability the COMPANY or any of its AFFILIATES may have by reason of
            the EMPLOYEE claim in question) or as a set off, or (v) under
            Section 7, 9.3 or 10 of this Agreement or under the Non-Competition
            Agreement (as defined in the First Amended and Restated Master
            Transaction Agreement dated as of October 12, 1994 among ICON Health
            & Fitness, Inc. and the other parties thereto (the "Master
            Transaction Agreement")); provided, however, that the aggregate of
            the liability of the EMPLOYEE to the COMPANY or any of its
            AFFILIATES under Section 7, 9.3 or 10 of this Agreement or to the
            COMPANY, any of its AFFILIATES, IHF Capital, Inc. or any of its
            AFFILIATES (as defined in the Old Employment Agreement) under the
            Non-Competition Agreement and of the liability of the EMPLOYEE to
            IHF Capital, Inc. or any of its AFFILIATES (as so defined) in
            respect of claims subject to the $18,000,000 limits set forth in the
            third to last sentence of Section 10.3.1.1 of the Master
            Transaction, shall not exceed $1,240,000.

14. AMENDMENTS

      14.1. This Agreement may be amended only by written instrument duly
            executed by all the parties hereby and approved by the Board of
            Directors of the COMPANY.

15. NO ASSIGNMENT

      15.1. No party hereto shall assign, in whole or in part, this agreement or
            any of its or his respective rights and obligations hereunder
            without the express prior written consent of the other parties
            hereto; for this purpose the merger or reorganization of the COMPANY
            or the SUBSIDIARY or any AFFILIATE shall not be considered an
            assignment.

16.   NO WAIVER

      16.1  No waiver by any party of any breach of the obligations of any other
            party hereunder shall be a waiver of any subsequent breach or of any
            other obligation, nor shall any forbearance to seek a remedy for any
            breach be a waiver of any rights and remedies with respect to any
            subsequent breach.

17. SEVERABILITY

      17.1. The invalidity of one of the provisions of this Agreement shall not
            invalidate or otherwise affect any of the other provisions of this
            Agreement, which shall remain in full force and effect, and each
            such invalid provision shall be construed by limiting it so as to be
            valid for the maximum extent permitted by law.

18. CURRENCY, ETC.

                                       12
<PAGE>

      18.1. All references in this Agreement to dollar of $ mean lawful currency
            of the United States of America.

      18.2. The COMPANY shall have the right to withhold, from or in respect of
            any payment, benefit or other item of compensation due to the
            EMPLOYEE hereunder, any federal, state or local taxes of any kind
            required by law to be withheld with respect thereto. In the event
            that at the time any withholding is required hereunder, the amount
            of cash payments from which the applicable withholding taxes may be
            deducted is less than the withholding taxes due, the EMPLOYEE shall
            pay to the COMPANY, in immediately available funds, an amount equal
            to such shortfall.

19. GOVERNING LAW; ARBITRATION

      19.1. This Agreement shall be governed by and construed in accordance with
            the domestic substantive laws of the State of Utah, without giving
            effect to any choice or conflict of law provision or rule that would
            cause the application of the domestic substantive laws of any other
            jurisdiction; provided, however, that any dispute relating to the
            provisions of Section 19.2 shall be governed by the United States
            Arbitration Act as then in force.

      19.2. Except solely as set forth in Section 19.4, each dispute,
            difference, controversy or claim arising in connection with or
            related or incidental to, or question occurring under, this
            Agreement or the subject matter hereof shall be finally settled
            under the Commercial Arbitration Rules of the American Arbitration
            Association (the "AAA") by an arbitral tribunal composed of three
            (3) arbitrators, at least one (1) of whom shall be an attorney
            experienced in corporate transactions, appointed by agreement of the
            parties in accordance with said Rules. In the event the parties fail
            to agree upon a panel of arbitrators from the first list of
            potential arbitrators proposed by the AAA, the AAA will submit a
            second list in accordance with said Rules. In the event the parties
            shall have failed to agree upon a full panel of arbitrators from
            said second list, any remaining arbitrators to be selected shall be
            appointed by the AAA in accordance with said Rules. If, at the time
            of the arbitration, the parties agree in writing to submit the
            dispute to a single arbitrator, said single arbitrator shall be
            appointed by agreement of the parties in accordance with the
            foregoing procedure, or, failing such agreement, by the AAA in
            accordance with said Rules. The foregoing arbitration proceedings
            may be commenced by any party by notice to all other parties.

      19.3. The place of arbitration shall be Salt Lake City, Utah.

      19.4. The parties hereto exclude any right of appeal to any court on the
            merits of the dispute. The provisions of this Section 19 may be
            enforced in any court having jurisdiction over the award of any of
            the parties or any of their respective assets and judgment on the
            award (including without limitation equitable remedies) granted in
            any arbitration hereunder may be entered in any such court. Nothing
            contained in this Section 19 shall prevent any party from seeking
            interim

                                       13
<PAGE>

            measures of protection in the form of pre-award attachment of assets
            or preliminary or temporary equitable relief.

      19.5. To the extent not prohibited by applicable law which cannot be
            waived, each of the parties hereto hereby waives, and covenants that
            he or it will not assert (whether as plaintiff, defendant, or
            otherwise), any right to trial by jury in any forum in respect of
            any issue, claim, demand, cause of action, action, suit or
            proceeding arising out of or based upon this Agreement or the
            subject matter hereof, in each case whether now existing or
            hereafter arising and whether in contract or tort or otherwise. Any
            of the parties hereto may file an original counterpart or a copy of
            this Section 19.5 with any court as written evidence of the consent
            of each of the parties hereto to the waiver of his or its right to
            trial by jury.

      19.6. Each of the parties hereto acknowledges that he or it has been
            informed by each other party that the provisions of Section 19
            constitute a material inducement upon which such party is relying
            and will rely in entering into this Agreement and the transactions
            contemplated hereby.

20. BINDING ON HEIRS

      20.1. This Agreement binds and inures to the benefit of the parties, their
            heirs, executors, administrators, successors and permitted assigns
            (subject to Section 9.2(b)).

21. ENTIRE AGREEMENT

      21.1  This Agreement embodies the entire Agreement between the parties
            hereto concerning the subject matters mentioned herein and
            supersedes all previous discussions, correspondence, understandings
            or agreements, whether written or oral, with respect to such
            matters, except as provided in the Termination Agreement. This
            agreement shall constitute an agreement between employer and
            employee of the type referred to in Section 1, Chapter 28, Title 34
            of the Utah Code, Annotated.

22. ATTORNEY'S FEES

      22.1. In the event that any party hereto shall be found in default or in
            breach of this Agreement pursuant to arbitral or judicial
            proceedings, such party shall be liable to pay all reasonable
            attorney's fees, court costs and other related collection costs and
            expenses incurred by the non-defaulting or non-breaching party in
            pursuing its rights hereunder.

                                       14
<PAGE>

23. NOTICES

      23.1. All notices and other communications necessary or contemplated under
            this Agreement shall be in writing and shall be delivered in the
            manner specified herein or, in the absence of such specification,
            shall be deemed to have been duly given three (3) business days
            after mailing by certified mail, when delivered by hand, or when
            delivered by facsimile upon confirmation of receipt, or one (1) day
            after sending by overnight delivery service, to the respective
            addresses of the parties set forth below:

            a)    for notices and communications to the COMPANY or the
                  SUBSIDIARY:

                  HF HOLDINGS, INC.
                  ICON HEALTH & FITNESS, INC.
                  1500 South 1000 East
                  Logan, Utah 84321
                  Fax: 435-750-5238
                  Attn: Board of Directors

            b)    For notices and communications to the EMPLOYEE:

                  Scott R. Watterson
                  560 South 1000 East
                  Logan, Utah 84321

            c)    With a copy in each case to:

                  Hutchins, Wheeler & Dittmar
                  101 Federal Street
                  Boston, MA  02110
                  Fax: 617-951-1295
                  Attn: Charles W. Robins, Esq.

                  and

                  Ropes & Gray
                  One International Place
                  Boston, MA 02110
                  Fax: 617-951-7050
                  Attn: R. Newcomb Stillwell, Esq.

24. JOINT AND SEVERAL LIABILITY

      24.1. The COMPANY and the SUBSIDIARY shall be jointly and severally liable
            in respect of all payment obligations of the COMPANY hereunder.

                                       15
<PAGE>

      IN WITNESS WHEREOF the parties have hereto signed this 27th day of
September, 1999.

                                        HF HOLDINGS, INC.

                                        By: /s/ S. Fred Beck
-----------------------------------        -------------------------------------
Witness                                    Title: Vice President

                                        ICON HEALTH & FITNESS, INC.

                                        By: /s/ S. Fred Beck
-----------------------------------        -------------------------------------
Witness                                    Title: Vice President

                                         /s/ Scott R. Watterson
-----------------------------------      ---------------------------------------
Witness                                  SCOTT R. WATTERSON
<PAGE>

                                   SCHEDULE I
                                       To
                              EMPLOYMENT AGREEMENT
                                      Among
                                HF HOLDINGS, INC.
                           ICON HEALTH & FITNESS, INC.
                                       And
                               SCOTT R. WATTERSON

                                  ------------

                                   Board Seats

                                  ------------

                                      Ampad
                         Make-a-Wish Foundation of Utah
                                 Utah Foundation
                           Utah State Foundation Board
                                Patient Link.com
                               Cornerstone Capital

                                       17

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