Document:

<PAGE>
                            CERTIFICATE OF AMENDMENT

                                       OF

                      RESTATED CERTIFICATE OF INCORPORATION

                                       OF

                                SWAPIT.COM, INC.

         In order to further amend its Restated Certificate of Incorporation,
SwapIt.com, Inc., a corporation organized and existing under and by virtue of
the General Corporation Law of the State of Delaware (the "Corporation"), whose
original Certificate of Incorporation was filed with the Secretary of State as
of October 28, 1999, which Certificate of Incorporation was restated and amended
by a Restated Certificate of Incorporation filed with the Secretary of State as
of November 23, 1999, which Restated Certificate of Incorporation was
subsequently amended by a Certificate of Amendment filed with the Secretary of
State as of December 15, 1999, and by a Certificate of Amendment filed with the
Secretary of State as of January 20, 2000, DOES HEREBY CERTIFY AS FOLLOWS:

FIRST:        That by a unanimous written consent of the Board of Directors of
              SWAPIT.COM, INC., dated as of August 18, 2000, resolutions were
              duly adopted setting forth a proposed amendment of the Restated
              Certificate of Incorporation, as amended, of said corporation, and
              submitting said amendment to the stockholders of said corporation
              for consideration thereof. The resolution setting forth the
              proposed amendment is a follows:

         RESOLVED:    To recommend to the stockholders for approval as being in
                      the best interest of the Corporation that the Restated
                      Certificate of Incorporation of the Corporation, as
                      amended, be further amended by the filing of a Certificate
                      of Amendment (the "Certificate") pursuant to Section 241
                      of the Delaware General Corporation law for the purposes
                      of effecting changes to Article FOURTH in order to i)
                      increase the number of shares of Common Stock and
                      Preferred Stock that this Corporation shall have authority
                      to issue, ii) designate two new series of Preferred Stock
                      known respectively as the Series B Convertible Preferred
                      Stock (the "Series B Stock") and the Series C Convertible
                      Preferred Stock (the "Series C Stock"), and iii) amend the
                      designations of the Corporation's Series A

<PAGE>

                      Convertible Preferred Stock (the "Series A Stock") as
                      necessary to establish the relative dividend, liquidation
                      and other rights and preferences of the Series A Stock,
                      the Series B Stock and the Series C Stock, as well as to
                      correct certain existing scriveners errors, all as is set
                      forth in the form of Certificate affixed to this Consent
                      as Exhibit A, a copy of which shall be submitted to the
                      stockholders for their review and consideration.

SECOND:       That the stockholders of the Corporation thereafter approved the
              same amendment by a written consent of the majority of each class
              and series of the outstanding capital stock of Corporation
              entitled to vote thereon in accordance with the provisions of the
              Corporation's Restated Certificate of Incorporation, as amended,
              it's By-laws and Sections 228 and 242 of the General Corporation
              Law of the State of Delaware.

THIRD:        That said amendment was duly adopted in accordance with the
              provisions of Section 242 of the General Corporation Law of the
              State of Delaware.

FOURTH:       That said Exhibit A is attached hereto in its entirety and
              incorporated herein.

         IN WITNESS WHEREOF, said SWAPIT.COM, INC., has caused this certificate
to be signed by Thomas C. Rauker, its Treasurer and Chief Financial Officer, and
Joseph P. McNamara, its Assistant Secretary, this 22nd day of August, 2000.

                                           By:____________________________
                                               Thomas C. Rauker,
                                               Its Treasurer and Chief Financial
                                               Officer

Attest:________________________
        Joseph P. McNamara,
        Its Assistant Secretary

<PAGE>

                                    EXHIBIT A

         FOURTH. The total number of shares of all classes of capital stock
which this corporation shall have authority to issue is Twenty Three Million
(23,000,000) shares, consisting of Thirteen Million Five Hundred Thousand
(13,500,000) shares of Common Stock with par value per share of One-Tenth of One
Cent ($0.001) (the "Common Stock") and Nine Million Five Hundred Thousand
(9,500,000) shares of Preferred Stock with par value per share of One-Tenth of
One Cent ($0.001) (the "Preferred Stock"). A description of the respective
classes of stock and a statement of the designations, preferences, voting powers
(or no voting powers), relative, participating, optional or other special rights
and privileges and the qualifications, limitations and restrictions of the
Common Stock and Preferred Stock are as follows:

A.       COMMON STOCK.

         1. Relative Rights of Preferred Stock and Common Stock. All
preferences, voting powers, relative, participating, optional or other special
rights and privileges and the qualifications, limitations and restrictions of
the Common Stock are expressly made subject and subordinated to those that may
be fixed with respect to any shares of the Preferred Stock.

         2. Voting Rights. Except as otherwise required by law or this Restated
Certificate of Incorporation, each holder of Common Stock shall be entitled to
one vote for each share of Common Stock held by him of record on the books of
the Corporation. Except as otherwise required by law or the provisions of this
Article FOURTH, the holders of Common Stock and the holders of each series of
Preferred Stock shall vote together as a single class on all matters submitted
to stockholders for a vote.

         3. Dividends. Subject to the preferential rights of the Preferred
Stock, if any, and except as otherwise restricted by this Certificate of
Incorporation, the holders of Common Stock shall be entitled to receive
dividends out of funds legally available therefor at such times and in such
amounts and in such form as the Board of Directors may determine in their sole
discretion.

         4. Liquidation. Upon any liquidation, dissolution or winding-up of the
Corporation, whether voluntary or involuntary, after the payment or provision
for payment of all debts and liabilities of the Corporation and all preferential
amounts to which the holders of the Preferred Stock are entitled with respect to
the distribution of assets in liquidation pursuant to this Article FOURTH, the
holders of Common Stock shall be entitled to share ratably in the assets of the
Corporation available for distribution.

B.       PREFERRED STOCK

         The Preferred Stock may be issued in one or more series at such time or
times and for such consideration or considerations as the Board of Directors of
the Corporation may determine. Each series shall be so designated as to
distinguish the shares thereof from the shares of all other series and classes.
Except as to the relative preferences, powers, qualifications, rights and
privileges set forth herein or which may be determined by the Board of Directors
of the Corporation as described below, all shares of Preferred Stock shall be
identical. Except as and to the extent otherwise specified herein, different
series of Preferred Stock shall not be construed to constitute different classes
of shares for the purpose of voting by class.

                                                                          Page 3
<PAGE>

         The Board of Directors of the Corporation is expressly authorized by a
vote of a majority of the members of the Board of Directors then in office,
subject to the limitations prescribed by law and the provisions of this Restated
Certificate of Incorporation, as amended from time to time, to provide by
adopting a vote or votes, a certificate, which shall be filed in accordance with
the General Corporation Law of the State of Delaware, for the issue of the
Preferred Stock or one or more classes or series, each with the designations,
rights and privileges that shall be stated in the vote or votes creating such
classes or series. The authority of the Board of Directors of the Corporation
with respect to each such class or series of Preferred Stock shall include,
without limitation of the foregoing, the right to determine and fix:

         (i) the distinctive designation of such class or series and the number
of shares to constitute such class or series;
         (ii) the rate at which dividends on the shares of such class or series
shall be declared and paid, or set aside for payment, whether dividends at the
rate so determined shall be cumulative, and whether the shares of such class or
series shall be entitled to any participating or other dividends in addition to
dividends at the rate so determined, and, if so, on what terms;
         (iii) the right, if any, of the Corporation to redeem shares of the
particular class or series and, if redeemable, the price, terms and manner of
such redemption;
         (iv) the special and relative rights and preferences, if any, and the
amount or amounts per share, which the shares of such class or series shall be
entitled to receive upon any voluntary of involuntary liquidation, dissolution
or winding up of the Corporation;
         (v) the terms and conditions, if any, upon which shares of such class
or series shall be convertible into, or exchangeable for, shares of stock, or
any other class or classes, including the price or prices or the rate or rates
of conversion or exchange and the terms of adjustment, if any;
         (vi) the obligation, if any, of the Corporation to retire or purchase
shares of such class or series pursuant to a sinking fund or fund of a similar
nature or otherwise, and the terms and conditions of such obligation;
         (vii) voting rights, if any, including special voting rights with
respect to the election of directors and matters adversely affecting any such
class or series;
         (viii) limitations, if any, on the issuance of additional shares of
such class or series or any shares of any other class or series of Preferred
Stock; and
         (ix) any other preferences, powers, qualifications, special or relative
rights and privileges thereof that the Board of Directors of the Corporation may
deem advisable and that are not inconsistent with law and the provisions of this
Restated Certificate of Incorporation.

C.       SERIES A CONVERTIBLE PREFERRED STOCK

         1. Number of Shares. The series of Preferred Stock designated and known
as "Series A Convertible Preferred Stock" shall consist of Four Hundred Ninety
Five Thousand Eight Hundred Ninety Nine (495,899) shares.
         2. Definitions. For purposes of this Section C of Article FOURTH of
this Restated Certificate of Incorporation, the following definitions shall
apply:
         (a) "Common Stock Dividend" shall mean a stock dividend declared and
paid on the Common Stock that is payable in shares of Common Stock.
         (b) "Distribution" shall mean the transfer of cash or property by the
Corporation to one or more of its stockholders without consideration regardless

                                                                          Page 4
<PAGE>

of whether such transfer is in the form of a dividend or otherwise (except a
dividend in shares of Corporation's stock), but not including Permitted
Repurchases (as defined below).
         (c) "Dividend Rate" shall mean $0.25 per share, which is eight percent
(8%) of the Original Issue Price (as defined below) per share per annum for the
Series A Preferred Stock (as defined below).
         (d) "Original Issue Date" shall mean the date on which the first share
of Series A Preferred Stock is issued by the Corporation.
         (e) "Original Issue Price" shall mean $3.0752 per share for the Series
A Preferred Stock.
         (f) "Permitted Repurchases" shall mean the repurchase by the
Corporation of shares of Common Stock held by employees, officers, directors,
consultants, independent contractors, advisors, or other persons performing
services for the Corporation or a Subsidiary (as defined below) that are subject
to a stockholders agreement, restricted stock purchase agreements or stock
option agreements under which the Corporation has the option to repurchase such
shares: (i) upon the occurrence of certain events, such as the termination of
employment or services; or (ii) at any price pursuant to the Corporation's
exercise of a right of first refusal to repurchase such shares.
         (g) "Series A Preferred Stock" shall mean the Series A Convertible
Preferred Stock.
         (h) "Subsidiary" shall mean any corporation of which at least fifty
percent (50%) of the outstanding voting stock is at the time owned directly or
indirectly by the Corporation or by one or more of such subsidiary corporations.

         3.       Dividend Rights.
         (a) Dividend Preference. The holders of issued and outstanding Series A
Preferred Stock shall be entitled to receive, out of any funds and assets of the
Corporation legally available therefor, cumulative dividends at the annual
Dividend Rate for the Series A Preferred Stock, (i) pari passu with the holders
of any issued and outstanding shares of the Corporation's Series B Convertible
Preferred Stock (the "Series B Preferred Stock") and the holders of any issued
and outstanding shares of the Corporation's Series C Convertible Preferred Stock
(the "Series C Preferred Stock"), the rights, preferences, privileges and
restrictions of which are set forth in Sections 4.D and 4.E of Article FOURTH of
this Restated Certificate of Incorporation, and (ii) prior and in preference to
the payment of any dividend or other Distribution on the Common Stock (other
than a Common Stock Dividend) or any class or series of capital stock hereafter
created unless, with the consent of the holders of Series A Preferred Stock
obtained pursuant to Section 5(f) below, such class or series of capital stock
specifically, by its terms, is senior to or pari passu with the Series A
Preferred Stock. Such dividends shall accrue on each share of Series A Preferred
Stock from the date on which such share of Series A Preferred Stock is issued by
the Corporation, and shall accrue on the Original Issue Price from day-to-day
until paid, whether earned or declared. Unless the full amount of any accrued
and unpaid cumulative dividends accrued on the Series A Preferred Stock shall
have been paid or declared in full and a sum sufficient for the payment thereof
reserved and set apart, no dividend shall be paid or declared, and no
Distribution shall be made, on any Common Stock; provided, however, that this
restriction shall not apply to Permitted Repurchases. All dividends shall be
paid in cash or in shares of Common Stock (if available for issue) at the
election of each holder as follows: A holder shall have the right to demand
payment of dividends (i) in Common Stock (valued at the Conversion Price then in
effect) as of the beginning of any fiscal year upon thirty (30) days advance

                                                                          Page 5
<PAGE>

written notice to the Corporation, or (ii) in cash immediately upon (a) any
conversion of the Series A Preferred Stock into Common Stock, (b) any merger
following which the shareholders of the Corporation hold less than fifty percent
(50%) of the voting power in the surviving entity, (c) the sale of substantially
all of the Corporation's assets, or (d) thirty (30) days advance written notice
to the Corporation, which notice may only be given subsequent to the second
anniversary of the initial issuance of Series A Stock and thereafter on not less
than ten (10) days written notice prior to the commencement of a fiscal year of
the Corporation. The foregoing notwithstanding, the Corporation shall have no
obligation to pay dividends regardless of any demand made hereunder if at the
time of such demand sufficient funds and assets of the Corporation are not
legally available therefor,
         (b) Participation Rights. If, after dividends in the full preferential
amount specified in this Section 3 for the Series A Preferred Stock have been
paid or declared and set apart in any calendar year of the Corporation, then any
additional dividends declared by the Board out of funds legally available
therefor in that calendar year, whether payable in cash, securities of the
Corporation or other property, shall be declared pro rata among the holders of
the then outstanding Common Stock, the Series A Preferred Stock and any other
class or series of stock expressly given such right by this Restated Certificate
of Incorporation, as amended, or the Board in accordance with their power and
authority under this Restated Certificate of Incorporation, the By-laws and laws
of the State of Delaware according to the number of shares of Common Stock held
or deemed held by such holders, where, for this purpose, holders of shares of
Series A Preferred Stock will be deemed to hold (in lieu of their Series A
Preferred Stock) the greatest whole number of shares of Common Stock then
issuable upon conversion in full of such shares of Series A Preferred Stock
pursuant to Section 6.
         (c) Non-Cash Dividends. Whenever a dividend provided for in this
Section 3 shall be payable in property other than cash, the value of such
dividend or Distribution shall be deemed to be the fair market value of such
property as determined in good faith by the Board.
         (d) Payment on Conversion. If the Corporation shall have any accrued
and unpaid dividends with respect to any Series A Preferred Stock, then
immediately prior to, and upon a conversion of any of the Series A Preferred
Stock as provided in Section 6, the Corporation shall, subject to the legal
availability of funds and assets therefor, pay in cash or Common Stock (or a
combination thereof) to the holder of the shares of Series A Preferred Stock
being converted the full amount of any dividends accrued and unpaid on such
shares. Upon any such conversion, if the Board elects to pay dividends with
respect to any Series A Preferred Stock in Common Stock, the Board shall
determine in good faith the total fair market value of such shares, equal to the
balance of all accrued but unpaid dividends not paid in cash.
         4. Liquidation Rights. In the event of any liquidation, dissolution or
winding up of the Corporation, whether voluntary or involuntary, the funds and
assets of the Corporation that may be legally distributed to the Corporation's
stockholders (the "Available Funds and Assets") shall be distributed to
stockholders in the following manner:
         (a) Liquidation Preferences. The holders of each share of Series A
Preferred Stock then outstanding shall be entitled to be paid, out of the
Available Funds and Assets, an amount per share equal to the Original Issue
Price of the Series A Preferred Stock, plus all accrued but unpaid dividends
thereon, pari passu with the Series B Preferred Stock and the Series C Preferred
Stock and prior and in preference to any payment or distribution (or any setting
apart of any payment or distribution) of any Available Funds and Assets on any
shares of the Common Stock, or any class or series of capital stock hereafter

                                                                          Page 6
<PAGE>

created unless, with the consent of the holders of Series A Preferred Stock
obtained pursuant to Section 4(f) below, such class or series of capital stock
specifically, by its terms, is senior to or pari passu with the Series A
Preferred Stock. If upon any liquidation, dissolution or winding up of the
Corporation the Available Funds and Assets shall be insufficient to permit the
payment to holders of the Series A Preferred Stock of their full preferential
amounts described in this subsection, then all the remaining Available Funds and
Assets shall be distributed among the holders of the then outstanding Series A
Preferred Stock, Series B Preferred Stock and Series C Preffered Stock, and any
other securities ranking pari passu therewith, pro rata in proportion to the
amount of stock owned by such holder on an as converted basis.
         (b) Pro Rata Participation Rights. If there are any Available Funds and
Assets remaining after the payment or distribution (or the setting aside for
payment or distribution) (i) to the holders of the Series A Preferred Stock of
their full preferential amounts described above in this Section 4 and (ii) to
the holders of the Series B Preferred Stock and Series C Preferred Stock of
their full preferential amounts described in Section 4.D and Section 4.E of this
Article FOURTH of this Restated Certificate of Incorporation, then the entire
remaining Available Funds and Assets, if any, shall be distributed pro rata
among the holders of the then outstanding Common Stock, the Series A Preferred
Stock, Series B Preferred Stock, Series C Preferred Stock and any other class or
series of stock expressly given such right by this Restated Certificate of
Incorporation, as amended, or the Board in accordance with their power and
authority under this Restated Certificate of Incorporation, the By-laws and laws
of the State of Delaware according to the number of shares of Common Stock held
by such holders, where, for this purpose, holders of shares of Series A
Preferred Stock will be deemed to hold (in lieu of their Series A Preferred
Stock) the greatest whole number of shares of Common Stock then issuable upon
conversion in full of such shares of Series A Preferred Stock pursuant to
Section 5.
         (c) Non-Cash Consideration. If any assets of the Corporation
distributed to stockholders in connection with any liquidation, dissolution, or
winding up of the Corporation are other than cash, then the value of such assets
shall be their fair market value as reasonably determined by the Board in good
faith, except that any securities to be distributed to stockholders in a
liquidation, dissolution, or winding up of the Corporation shall be valued as
follows:
         (1) The method of valuation of securities not subject to investment
letter or other similar restrictions on free marketability shall be as follows:
         (i) if the securities are then traded on a national securities exchange
or the NASDAQ National Market System (or a similar national quotation system),
then the value shall be deemed to be the average of the closing prices of the
securities on such exchange or system over the 30-day period ending three (3)
days prior to the distribution; and
         (ii) if actively traded over-the-counter, then the value shall be
deemed to be the average of the closing bid prices over the 30-day period ending
three (3) days prior to the closing of such merger, consolidation or sale; and
         (iii) if there is no active public market, then the value shall be the
fair market value thereof, as determined in good faith by the Board.
         (2) The method of valuation of securities subject to investment letter
or other restrictions on free marketability shall be to make an appropriate
discount from the market value determined as above in Section 4(c)(1)(i),(ii) or
(iii) to reflect the approximate fair market value thereof, as reasonably
determined in good faith by the Board.

                                                                          Page 7
<PAGE>

         5.       Voting Rights.
         (a) Series A Preferred Stock. Each holder of shares of Series A
Preferred Stock shall be entitled to the number of votes equal to the number of
whole shares of Common Stock into which such shares of Series A Preferred Stock
could be converted pursuant to the provisions of Section 6 below at the record
date for the determination of the stockholders entitled to vote on such matters
or, if no such record date is established, the date such vote is taken or any
written consent of stockholders is solicited.
         (b) General. Subject to the foregoing provisions of this Section 5,
each holder of Series A Preferred Stock shall have full voting rights and powers
equal to the voting rights and powers of the holders of Common Stock, and shall
be entitled to notice of any stockholders' meeting in accordance with the
By-laws of the Corporation (as in effect at the time in question) and applicable
law, and shall be entitled to vote, together with the holders of Common Stock,
with respect to any question upon which holders of Common Stock have the right
to vote, except as may otherwise be provided by applicable law. Except as
otherwise expressly provided herein or as required by law, the holders of the
Series A Preferred Stock and the holders of Common Stock shall vote together and
not as separate classes.
         (c) Board Size. As of the Original Issue Date, the authorized number of
director seats of the Corporation's Board shall be seven (7). The Corporation
shall not alter the authorized number of director seats in its Certificate of
Incorporation, By-laws or otherwise, without first obtaining the written
consent, or affirmative vote at a meeting, of the holders of at least a majority
of the then outstanding shares of the Series A Preferred Stock, consenting or
voting (as the case may be) separately as a class.
         (d) Special Meetings. Notwithstanding anything to the contrary
contained in the By-laws of the Corporation, the holders of at least fifty
percent (50%) of the Series A Preferred Stock then outstanding, shall be
entitled to call a special meeting of the Board of Directors or stockholders of
the Corporation
         (e) Termination. Notwithstanding anything in this Section 5 to the
contrary, the provisions of Section 5(c) and Section 5(d) shall cease to be of
any further force or effect upon the consummation of a Qualifying IPO (as
defined in Section 6(b)(1) below).
         (f) Special Voting Rights. So long as any shares of Series A Preferred
Stock are issued and outstanding, the Corporation shall not, without the
approval, by vote or written consent, of the holders of a majority of the Series
A Preferred Stock then outstanding, voting as a separate series:
         (1) amend its Certificate of Incorporation in any manner that would
alter or change any of the rights, preferences, privileges or restrictions of
the Series A Preferred Stock;
         (2) reclassify any outstanding shares of securities of the Corporation
into shares having any right, preference or privilege that is senior to or
having either dividend, liquidation, registration, voting or conversion
provisions that are, when any such category of provisions is considered as a
whole, on a parity with the Series A Preferred Stock;
         (3) authorize or issue any additional Series A Preferred Stock or any
other stock having rights or preferences senior to or on a parity with the
Series A Preferred Stock;
         (4) merge or consolidate with or into any corporation;
         (5) sell all or substantially all the Corporation's assets in a single
transaction or series of related transactions;
         (6) liquidate or dissolve; or

                                                                          Page 8
<PAGE>

         (7) amend the Corporation's By-laws to alter any rights of the holders
of the Series A Preferred Stock.
         6. Conversion Rights. The outstanding shares of Series A Preferred
Stock shall be convertible into Common Stock as follows:
         (a) Optional Conversion.
         (1) At the option of the holder thereof, each share of Series A
Preferred Stock shall be convertible, at any time or from time to time prior to
the close of business on the business day before any date fixed for automatic
conversion of such shares pursuant to Section 6(b), into fully paid and
nonassessable shares of Common Stock as provided herein.
         (2) Each holder of Series A Preferred Stock who elects to convert the
same into shares of Common Stock shall surrender the certificate or certificates
therefor, duly endorsed, at the office of the Corporation or any transfer agent
for the Series A Preferred Stock or Common Stock, and shall give written notice
to the Corporation at such office that such holder elects to convert the same
and shall state therein the number of shares of Series A Preferred Stock being
converted. Thereupon, the Corporation shall promptly issue and deliver at such
office to such holder a certificate or certificates for the number of shares of
Common Stock to which such holder is entitled upon such conversion. Such
conversion shall be deemed to have been made immediately prior to the close of
business on the date of such surrender of the certificate or certificates
representing the shares of Series A Preferred Stock to be converted, and the
person entitled to receive the shares of Common Stock issuable upon such
conversion shall be treated for all purposes as the record holder of such shares
of Common Stock on such date.
         (b)      Automatic Conversion.
         (1) Each share of Series A Preferred Stock shall automatically be
converted into fully paid and nonassessable shares of Common Stock, as provided
herein, (i) immediately prior to the closing of the Corporation's first
underwritten public offering pursuant to an effective registration statement
filed under the Securities Act of 1933, as amended, covering the offer and sale
of Common Stock for the account of the Corporation in which the aggregate gross
proceeds received (before deduction of underwriters' discounts and commissions)
equals or exceeds $20,000,000 at a price of not less than $6.00 per share (a
"Qualifying IPO"); or (ii) upon the Corporation's receipt of the written consent
of the holders of not less than a majority of the then outstanding shares of
Series A Preferred Stock to the conversion of all then outstanding Series A
Preferred Stock under this Section 6.
         (2) Upon the occurrence of any event specified in Section 6(b)(1)
above, the outstanding shares of Series A Preferred Stock shall be converted
into Common Stock automatically without the need for any further action by the
holders of such shares and whether or not the certificates representing such
shares are surrendered to the Corporation or its transfer agent; provided,
however, that the Corporation shall not be obligated to issue certificates
evidencing the shares of Common Stock issuable upon such conversion unless the
certificates evidencing such shares of Series A Preferred Stock are either
delivered to the Corporation or its transfer agent as provided below, or the
holder notifies the Corporation or its transfer agent that such certificates
have been lost, stolen or destroyed and executes an agreement satisfactory to
the Corporation to indemnify the Corporation from any loss incurred by it in
connection with such certificates. Upon the occurrence of such automatic
conversion of the Series A Preferred Stock, the holders of Series A Preferred
Stock shall surrender the certificates representing such shares at the office of
the Corporation or any transfer agent for the Series A Preferred Stock or Common

                                                                          Page 9
<PAGE>

Stock. Thereupon, there shall be issued and delivered to such holder promptly at
such office and in its name as shown on such surrendered certificate or
certificates, a certificate or certificates for the number of shares of Common
Stock into which the shares of Series A Preferred Stock surrendered were
convertible on the date on which such automatic conversion occurred.
         (c) Conversion Price. Each share of Series A Preferred Stock shall be
convertible in accordance with Section 6(a) or Section 6(b) above into the
number of shares of Common Stock which results from dividing the Original Issue
Price for such share of Series A Preferred Stock by the conversion price for
such series of Preferred Stock that is in effect at the time of conversion (the
"Conversion Price"). The initial Conversion Price for the Series A Preferred
Stock shall be the Original Issue Price for the Series A Preferred Stock. The
Conversion Price shall be subject to adjustment from time to time as provided
below.
         (d) Adjustment Upon Common Stock Event. Upon the happening of a Common
Stock Event (as hereinafter defined), the Conversion Price of the Series A
Preferred Stock shall, simultaneously with the happening of such Common Stock
Event, be adjusted by multiplying the Conversion Price of the Series A Preferred
Stock in effect immediately prior to such Common Stock Event by a fraction, (i)
the numerator of which shall be the number of shares of Common Stock issued and
outstanding immediately prior to such Common Stock Event, and (ii) the
denominator of which shall be the number of shares of Common Stock issued and
outstanding immediately after such Common Stock Event, and the product so
obtained shall thereafter be the Conversion Price for the Series A Preferred
Stock. The Conversion Price for a series of Preferred Stock shall be readjusted
in the same manner upon the happening of each subsequent Common Stock Event. As
used herein, the term "Common Stock Event" shall mean (i) the issue by the
Corporation of additional shares of Common Stock as a dividend or other
distribution on outstanding Common Stock, (ii) a subdivision of the outstanding
shares of Common Stock into a greater number of shares of Common Stock, or (iii)
a combination of the outstanding shares of Common Stock into a smaller number of
shares of Common Stock.
         (e) Adjustments for Other Dividends and Distributions. If at any time
or from time to time after the Original Issue Date the Corporation pays a
dividend or makes another distribution to the holders of the Common Stock
payable in securities of the Corporation other than shares of Common Stock which
is not paid to holders of Series A Preferred Stock under Section 3(b), then in
each such event provision shall be made so that the holders of the Series A
Preferred Stock shall receive upon conversion thereof, in addition to the number
of shares of Common Stock receivable upon conversion thereof, the amount of
securities of the Corporation which they would have received had their Series A
Preferred Stock been converted into Common Stock on the date of such event (or
such record date, as applicable) and had they thereafter, during the period from
the date of such event (or such record date, as applicable) to and including the
conversion date, retained such securities receivable by them as aforesaid during
such period, subject to all other adjustments called for during such period
under this Section 6 with respect to the rights of the holders of the Series A
Preferred Stock or with respect to such other securities by their terms.
         (f) Adjustment for Reclassification, Exchange and Substitution. If at
any time or from time to time after the Original Issue Date the Common Stock
issuable upon the conversion of the Series A Preferred Stock is changed into the
same or a different number of shares of any class or classes of stock, whether
by recapitalization, reclassification or otherwise (other than by a Common Stock
Event or a stock dividend, reorganization, merger, consolidation or sale of

                                                                         Page 10
<PAGE>

assets provided for elsewhere in this Section 6), then in any such event each
holder of Series A Preferred Stock shall have the right thereafter to convert
such stock into the kind and amount of stock and other securities and property
receivable upon such recapitalization, reclassification or other change by
holders of the number of shares of Common Stock into which such shares of Series
A Preferred Stock could have been converted immediately prior to such
recapitalization, reclassification or change, all subject to further adjustment
as provided herein or with respect to such other securities or property by the
terms thereof.
         (g) Sale of Shares Below Conversion Price.
         (1) Adjustment Formula. If at any time or from time to time after the
Original Issue Date the Corporation issues or sells, or is deemed by the
provisions of this Section 6(g) to have issued or sold, Additional Shares of
Common Stock (as hereinafter defined), otherwise than in connection with a
Common Stock Event as provided in Section 6(d), a dividend or distribution as
provided in Section 6(e) or a recapitalization, reclassification or other change
as provided in Section 6(f), for an Effective Price (as hereinafter defined)
that is less than the Conversion Price for the Series A Preferred Stock in
effect immediately prior to such issue or sale, then, and in each such case, the
Conversion Price for the Series A Preferred Stock shall be reduced, as of the
close of business on the date of such issue or sale, (i) if at any time during
the two (2) year period commencing on the Original Issue Date, to the Effective
Price at which such Additional Shares of Common Stock are so issued or sold, and
(ii) if thereafter, to a new Conversion Price determined pursuant to the
following formula:

           ACP = (CS/OxCP)+AC
                     --------
                       CS/I

         Where:            ACP =    Adjusted Conversion Price.

                           CS/O =Number of shares of Common Stock outstanding
immediately prior to the issuance of Additional Shares of Common Stock.

                           CP = Conversion Price in effect immediately prior to
the issuance of Additional Shares of Common Stock.

                           AC = Aggregate Consideration Received (as defined
below) from the issuance of Additional Shares of Common Stock.

                           CS/I = Number of shares of Common Stock outstanding
and deemed outstanding immediately following the issuance of Additional Shares
of Common Stock.

         (2) Certain Definitions. For the purpose of making any adjustment
required under this Section 6(g):
         (i) "Additional Shares of Common Stock" shall mean all shares of Common
Stock issued by the Corporation, whether or not subsequently reacquired or
retired by the Corporation, other than: (A) shares of Common Stock issued or
issuable upon conversion of Series A Preferred Stock, (B) shares of Common Stock
issued or issuable upon conversion of the Series B Convertible Preferred Stock
or Series C Convertible Preferred Stock or as dividends on shares of Series B
Convertible Preferred Stock or Series C Convertible Preferred Stock; and (C) up
to 1,398,000

                                                                         Page 11
<PAGE>

shares of Common Stock (or options, warrants or rights therefor) issued at any
time to employees, officers, or directors of, or contractors, consultants or
advisers to, the Corporation pursuant to the Corporation's 1999 Stock Award and
Option Plan (such number of shares to be calculated net of any repurchases of
such shares by the Corporation and net of any such expired or terminated
options, warrants or rights and to be proportionally adjusted to reflect any
subsequent Common Stock Event);
         (ii) "Aggregate Consideration Received" by the Corporation for any
issue or sale (or deemed issue or sale) of securities shall (A) to the extent it
consists of cash, be computed at the gross amount of cash received by the
Corporation before deduction of any underwriting or similar commissions,
compensation or concessions paid or allowed by the Corporation in connection
with such issue or sale and without deduction of any expenses payable by the
Corporation; (B) to the extent it consists of property other than cash, be
computed at the fair value of that property as determined in good faith by the
Board; and (C) if Additional Shares of Common Stock, Convertible Securities or
Rights or Options to purchase either Additional Shares of Common Stock or
Convertible Securities are issued or sold together with other stock or
securities or other assets of the Corporation for a consideration which covers
both, be computed as the portion of the consideration so received that may be
reasonably determined in good faith by the Board to be allocable to such
Additional Shares of Common Stock, Convertible Securities or Rights or Options.
         (iii) "Convertible Securities" shall mean stock or other securities
convertible into or exchangeable for shares of Common Stock.
         (iv) "Effective Price" of Additional Shares of Common Stock shall mean
the quotient determined by dividing the total number of Additional Shares of
Common Stock issued or sold, or deemed to have been issued or sold, by the
Corporation under this Section 6(g), into the Aggregate Consideration Received,
or deemed to have been received, by the Corporation under this Section 6(g), for
the issue of such Additional Shares of Common Stock; and
         (v) "Rights or Options" shall mean warrants, options or other rights to
purchase or acquire shares of Common Stock or Convertible Securities.
         (3) Deemed Issuances. For the purpose of making any adjustment to the
Conversion Price of the Series A Preferred Stock required under this Section
6(g), if the Corporation issues or sells any Rights or Options or Convertible
Securities and if the Effective Price of the shares of Common Stock issuable
upon exercise of such Rights or Options and/or the conversion or exchange of
Convertible Securities (computed without reference to any additional or similar
protective or antidilution clauses) is less than the Conversion Price then in
effect for the Series A Preferred Stock, then the Corporation shall be deemed to
have issued, at the time of the issuance of such Rights, Options or Convertible
Securities, that number of Additional Shares of Common Stock that is equal to
the maximum number of shares of Common Stock issuable upon exercise or
conversion of such Rights, Options or Convertible Securities upon their issuance
and to have received, as the Aggregate Consideration Received for the issuance
of such shares, an amount equal to the total amount of the consideration, if
any, received by the Corporation for the issuance of such Rights or Options or
Convertible Securities, plus, in the case of such Rights or Options, the minimum
amounts of consideration, if any, payable to the Corporation upon the exercise
in full of such Rights or Options, plus, in the case of Convertible Securities,
the minimum amounts of consideration, if any, payable to the Corporation (other

                                                                         Page 12
<PAGE>

than by cancellation of liabilities or obligations evidenced by such Convertible
Securities) upon the conversion or exchange thereof; provided that:
         (i) if the minimum amounts of such consideration cannot be ascertained,
but are a function of antidilution or similar protective clauses, then the
Corporation shall be deemed to have received the minimum amounts of
consideration without reference to such clauses;
         (ii) if the minimum amount of consideration payable to the Corporation
upon the exercise of Rights or Options or the conversion or exchange of
Convertible Securities is reduced over time or upon the occurrence or
non-occurrence of specified events other than by reason of antidilution or
similar protective adjustments, then the Effective Price shall be recalculated
using the figure to which such minimum amount of consideration is reduced; and
         (iii) if the minimum amount of consideration payable to the Corporation
upon the exercise of such Rights or Options or the conversion or exchange of
Convertible Securities is subsequently increased, then the Effective Price shall
again be recalculated using the increased minimum amount of consideration
payable to the Corporation upon the exercise of such Rights or Options or the
conversion or exchange of such Convertible Securities.
         No further adjustment of the Conversion Price, adjusted upon the
issuance of such Rights or Options or Convertible Securities, shall be made as a
result of the actual issuance of shares of Common Stock on the exercise of any
such Rights or Options or the conversion or exchange of any such Convertible
Securities. If any such Rights or Options or the conversion rights represented
by any such Convertible Securities shall expire without having been fully
exercised, then the Conversion Price as adjusted upon the issuance of such
Rights or Options or Convertible Securities shall be readjusted to the
Conversion Price which would have been in effect had an adjustment been made on
the basis that the only shares of Common Stock so issued were the shares of
Common Stock, if any, that were actually issued or sold on the exercise of such
Rights or Options or rights of conversion or exchange of such Convertible
Securities, and such shares of Common Stock, if any, were issued or sold for the
consideration actually received by the Corporation upon such exercise, plus the
consideration, if any, actually received by the Corporation for the granting of
all such Rights or Options, whether or not exercised, plus the consideration
received for issuing or selling all such Convertible Securities actually
converted or exchanged, plus the consideration, if any, actually received by the
Corporation (other than by cancellation of liabilities or obligations evidenced
by such Convertible Securities) on the conversion or exchange of such
Convertible Securities, provided that such readjustment shall not apply to prior
conversions of Preferred Stock.
         (h) Certificate of Adjustment. In each case of an adjustment or
readjustment of the Conversion Price for the Series A Preferred Stock, the
Corporation, at its expense, shall cause its Chief Financial Officer to compute
such adjustment or readjustment in accordance with the provisions hereof and
prepare a certificate showing such adjustment or readjustment, and shall mail
such certificate, by first class mail, postage prepaid, to each registered
holder of the Series A Preferred Stock at the holder's address as shown in the
Corporation's books.
         (i) Fractional Shares. No fractional shares of Common Stock shall be
issued upon any conversion of the Series A Preferred Stock. In lieu of any
fractional share to which the holder would otherwise be entitled, the
Corporation shall pay the holder cash equal to the product of such fraction
multiplied by the Common Stock's fair market value as determined in good faith
by the Board as of the date of conversion.

                                                                         Page 13
<PAGE>

         (j) Reservation of Stock Issuable Upon Conversion. The Corporation
shall at all times reserve and keep available out of its authorized but unissued
shares of Common Stock, solely for the purpose of effecting the conversion of
the shares of the Series A Preferred Stock, such number of its shares of Common
Stock as shall from time to time be sufficient to effect the conversion of all
outstanding shares of the Series A Preferred Stock; and if at any time the
number of authorized but unissued shares of Common Stock shall not be sufficient
to effect the conversion of all then outstanding shares of the Series A
Preferred Stock, the Corporation will take such corporate action as may, in the
opinion of its counsel, be necessary to increase its authorized but unissued
shares of Common Stock to such number of shares as shall be sufficient for such
purpose.
         (k) Notices. Any notice required by the provisions of this Section 6 to
be given to the holders of shares of the Series A Preferred Stock shall be
deemed given upon the earlier of actual receipt or deposit in the United States
mail, by certified or registered mail, return receipt requested, postage
prepaid, addressed to each holder of record at the address of such holder
appearing on the books of the Corporation.
         (l) No Impairment. The Corporation shall not avoid or seek to avoid the
observance or performance of any of the terms to be observed or performed
hereunder by the Corporation, but shall at all times in good faith assist in
carrying out all such action as may be reasonably necessary or appropriate in
order to protect the conversion rights of the holders of the Series A Preferred
Stock against impairment.
         7. Adjustments for Stock Splits, Etc. Wherever in this Certificate
there is a reference to a specific number of shares of Common Stock or Series A
Preferred Stock of the Corporation of any class or series, then, upon the
occurrence of any subdivision, combination or stock dividend of such class or
series of stock, the specific number of shares so referenced in this Certificate
shall automatically be proportionally adjusted to reflect the effect on the
outstanding shares of such class or series of stock by such subdivision,
combination or stock dividend; provided that this provision shall not apply to
any reference to a specific number of shares that is intended to define the
aggregate number of shares of any class or series of the Corporation's capital
stock that is available for issuance.
         8. No Reissuance of Preferred Stock. No share or shares of Series A
Preferred Stock acquired by the Corporation by reason of redemption, purchase,
conversion or otherwise shall be reissued, and all such shares shall be
canceled, retired and eliminated from the shares which the Corporation shall be
authorized to issue.

D.       SERIES B CONVERTIBLE PREFERRED STOCK

         1. Number of Shares. The series of Preferred Stock designated and know
as "Series B Convertible Preferred Stock" shall consist of Two Million Two
Hundred Eight Thousand One Hundred Sixty Six (2,208,166) shares of Preferred
Stock with par value per share of One-Tenth of One Cent ($0.001) shares.
         2. Definitions. For purposes of this resolution, the following
definitions shall apply:

                  (a) "Board" shall mean the Board of Directors of the
Corporation.
                  (b) "Common Stock" shall mean the Common Stock, $0.001 par
value per share, of the Corporation.

                                                                         Page 14
<PAGE>
                  (c) "Common Stock Dividend" shall mean a stock dividend
declared and paid on the Common Stock that is payable in shares of Common Stock.
                  (d) "Distribution" shall mean the transfer of cash or property
by the Corporation to one or more of its stockholders without consideration
regardless of whether such transfer is in the form of a dividend or otherwise
(except a dividend in shares of Corporation's stock), but not including
Permitted Repurchases (as defined below).
                  (e) "Dividend Rate" shall mean $.11 per share, which is eight
percent (8%) of the Original Issue Price (as defined below) per share per annum
for the Series B Preferred Stock (as defined below).
                  (f) "Original Issue Date" shall mean the date on which the
first share of Series B Preferred Stock is issued by the Corporation.
                  (g) "Original Issue Price" shall mean $1.376 per share for the
Series B Preferred Stock.
                  (h) "Permitted Repurchases" shall mean the repurchase by the
Corporation of shares of Common Stock held by employees, officers, directors,
consultants, independent contractors, advisors, or other persons performing
services for the Corporation or a Subsidiary (as defined below) that are subject
to a stockholders agreement, a stock vesting agreement, restricted stock
purchase agreements or stock option agreements under which the Corporation has
the option to repurchase such shares: (i) at such holder's cost, upon the
occurrence of certain events, such as the termination of employment or services
or (ii) at any price pursuant to the Corporation's exercise of a right of first
refusal to repurchase such shares.
                  (i) "Series B Preferred Stock" shall mean the Series B
Convertible Preferred Stock, $0.001 par value per share, of the Corporation.
                  (j) "Subsidiary" shall mean any corporation of which at least
fifty percent (50 %) of the outstanding voting stock is at the time owned
directly or indirectly by the Corporation or by one or more of such subsidiary
corporations.
         3.       Dividend Rights.
                  (a) Dividend Preference. The holders of issued and outstanding
Series B Preferred Stock shall be entitled to receive, out of any funds and
assets of the Corporation legally available therefor, cumulative dividends at
the annual Dividend Rate for the Series B Preferred Stock, (i) pari passu with
the holders of any issued and outstanding shares of the Corporation's Series A
Convertible Preferred Stock (the "Series A Preferred Stock") and the holders of
any issued and outstanding shares of the Corporation's Series C Convertible
Preferred Stock (the "Series C Preferred Stock"), the rights, preferences,
privileges and restrictions of which are set forth in Sections 4.C and 4.E of
Article FOURTH of this Restated Certificate of Incorporation, and (ii) prior and
in preference to the payment of any dividend or other Distribution on the Common
Stock or any class or series of capital stock hereafter created unless, with the
consent of the holders of Series B Preferred Stock obtained pursuant to Section
5(d) below, such class or series of capital stock specifically, by its terms, is
senior to or pari passu with the Series B Preferred Stock. Such dividends shall
accrue on each share of Series B Preferred Stock from the date on which such
share of Series B Preferred Stock is issued by the Corporation, and shall accrue
from day-to-day until paid, whether earned or declared. Unless the full amount
of any accrued and unpaid cumulative dividends accrued on the Series B Preferred
Stock shall have been paid or declared in full and a sum sufficient for the
payment thereof reserved and set apart, no dividend shall be paid or declared,
and no Distribution shall be made, on any Common Stock; provided, however, that

                                                                         Page 15
<PAGE>

this restriction shall not apply to Permitted Repurchases. All dividends
declared by the Board in its discretion shall be paid at holder's election
either in cash or in shares of Common Stock, and if paid in Common Stock at a
price per share equal to the then-current Conversion Price of the Series B
Preferred Stock. Each holder shall be deemed to have elected to receive
dividends in Common Stock; provided, that a holder may elect to receive
dividends in cash, or to change any previous election to receive dividends in
cash or Common Stock, at any time on thirty (30) days' written notice.
                   (b) Participation Rights. If, after dividends in the full
preferential amount specified in this Section 3 for the Series B Preferred Stock
have been paid or declared and set apart in any calendar year of the
Corporation, then any additional dividends declared by the Board out of funds
legally available therefor in that calendar year, shall be declared among the
holders of the then outstanding Common Stock, Series A Preferred Stock, Series B
Preferred Stock, Series C Preferred Stock and any other capital stock entitled
to receive dividends, pro rata according to the number of shares of Common Stock
held by such holders, where, for this purpose, holders of shares of convertible
securities will be deemed to hold (in lieu of their convertible securities) the
greatest whole number of shares of Common Stock then issuable upon conversion in
full of such convertible securities.
                   (c) Non-Cash Dividends. Whenever a dividend provided for in
this Section 3 shall be payable in property other than cash, the value of such
dividend or Distribution shall be deemed to be the fair market value of such
property as determined in good faith by the Board.

                  (d) Payment on Conversion. If the Corporation shall have any
accrued and unpaid dividends with respect to any Series B Preferred Stock, then
immediately prior to, and upon a conversion of any of the Series B Preferred
Stock as provided in Section 6, the Corporation shall, subject to the legal
availability of funds and assets therefor, pay in cash or Common Stock (valued
at the then-current Conversion Price) (or a combination thereof), at the
election of the holder of the shares of Series B Preferred Stock being
converted, the full amount of any dividends accrued and unpaid on such shares.
         4. Liquidation Rights. In the event of any liquidation, dissolution or
winding up of the Corporation, whether voluntary or involuntary, the funds and
assets of the Corporation that may be legally distributed to the Corporation's
stockholders (the "Available Funds and Assets"), shall be distributed to
stockholders in the following manner:
                  (a) Liquidation Preferences. The holders of each share of
Series B Preferred Stock then outstanding shall be entitled to be paid, out of
the Available Funds and Assets, an amount per share equal to the Original Issue
Price of the Series B Preferred Stock, plus all accrued but unpaid dividends
thereon, pari passu with the Series A Preferred Stock and the Series C Preferred
Stock and prior and in preference to any payment or distribution (or any setting
apart of any payment or distribution), of any Available Funds and Assets on any
shares of the Common Stock, or any class or series of capital stock hereafter
created unless, with the consent of the holders of Series B Preferred Stock
obtained pursuant to Section 4(d) below, such class or series of capital stock
specifically, by its terms, is senior to or pari passu with the Series B
Preferred Stock. If upon any liquidation, dissolution or winding up of the
Corporation the Available Funds and Assets shall be insufficient to permit the
payment to holders of the Series B Preferred Stock of their full preferential
amounts described in this subsection, then all the remaining Available Funds and
Assets shall be distributed among the holders of the then outstanding Series A
Preferred Stock, Series B Preferred Stock and Series C Preferred Stock, and any
other securities ranking pari passu therewith, pro rata in proportion to the
amount of stock owned by such holder on an as converted basis.

                                                                         Page 16
<PAGE>

                  (b) Pro Rata Participation Rights. If there are any Available
Funds and Assets remaining after the payment or distribution (or the setting
aside for payment or distribution) (i) to the holders of the Series B Preferred
Stock of their full preferential amounts described above in this Section 4 and
(ii) to the holders of the Series A Preferred Stock and Series C Preferred Stock
of their full preferential amounts described in Section 4.C and Section 4.E of
this Article FOURTH of this Restated Certificate of Incorporation, then the
entire remaining Available Funds and Assets, if any, shall be distributed among
the holders of the then outstanding Common Stock, Series A Preferred Stock,
Series B Preferred Stock, Series C Preferred Stock and any other capital stock
pro rata according to the number of shares of Common Stock held by such holders,
where, for this purpose, holders of convertible securities will be deemed to
hold (in lieu of their convertible securities) the greatest whole number of
shares of Common Stock then issuable upon conversion in full of such convertible
securities pursuant to Section 6.
                  (c) Merger or Sale of Assets. A (i) consolidation or merger of
the Corporation with or into any other corporation or corporations in which the
holders of the Corporation's outstanding shares immediately before such
consolidation or merger do not, immediately after such consolidation or merger,
retain stock representing a majority of the voting power of the surviving
corporation of such consolidation or merger; and (ii) a sale of all or
substantially all of the assets of the Corporation, shall each be deemed to be a
liquidation, dissolution or winding up of the Corporation as those terms are
used in this Section 4. Notwithstanding anything to the contrary contained in
the preceding sentence, by vote or written consent of the holders of a majority
of the Series B Preferred Stock then outstanding, such holders may waive the
right to treat any of the foregoing events as a deemed liquidation.
                  (d) Non-Cash Consideration. If any assets of the Corporation
distributed to stockholders in connection with any liquidation, dissolution, or
winding up of the Corporation are other than cash, then the value of such assets
shall be their fair market value as reasonably determined by the Board in good
faith, except that any securities to be distributed to stockholders in a
liquidation, dissolution, or winding up of the Corporation shall be valued as
follows:
                           (1) The method of valuation of securities not subject
to investment letter or other similar restrictions on free marketability shall
be as follows:
                                    (i) if the securities are then traded on a
national securities exchange or the NASDAQ National Market System (or a similar
national quotation system), then the value shall be deemed to be the average of
the closing prices of the securities on such exchange or system over the 30-day
period ending three (3) days prior to the distribution; and
                                    (ii) if actively traded over-the-counter,
then the value shall be deemed to be the average of the closing bid prices over
the 30-day period ending three (3) days prior to the closing of such merger,
consolidation or sale; and
                                    (iii) if there is no active public market,
then the value shall be the fair market value thereof, as determined in good
faith by the Board.
                           (2) The method of valuation of securities subject to
investment letter or other restrictions on free marketability shall be to make
an appropriate discount from the market value determined as above in Section
4(d)(1)(i),(ii) or (iii) to reflect the approximate fair market value thereof,
as reasonably determined in good faith by the Board.

                                                                         Page 17
<PAGE>

         5.       Voting Rights.
                  (a) General. Each holder of shares of Series B Preferred Stock
shall be entitled to the number of votes equal to the number of whole shares of
Common Stock into which such shares of Series B Preferred Stock could be
converted pursuant to the provisions of Section 6 below at the record date for
the determination of the stockholders entitled to vote on such matters or, if no
such record date is established, the date such vote is taken or any written
consent of stockholders is solicited; provided that, if the aggregate votes to
be cast by the Series B Preferred Stock, together with all shares of Common
Stock, Series A Preferred Stock and Series C Preferred Stock which the holders
of the Series B Preferred Stock are entitled to vote, is less than 25% of all
votes entitled to be cast in any matter submitted to the Company's stockholders
for a vote, then the Series B Preferred Stock shall be entitled in the aggregate
to that number of additional votes which will entitle the holders of the Series
B Preferred Stock to vote 25% of all votes entitled to be cast in any such
matter. Such additional votes shall be allocated to the holders of the Series B
Preferred Stock on a pro rata basis based on the number of shares of Series B
Preferred Stock held by each holder. Subject to the foregoing provisions of this
Section 5, each holder of Series B Preferred Stock shall have full voting rights
and powers equal to the voting rights and powers of the holders of Series A
Preferred Stock, the Series C Preferred Stock and the holders of Common Stock,
and shall be entitled to notice of any stockholders' meeting in accordance with
the bylaws of the Corporation (as in effect at the time in question) and
applicable law, and shall be entitled to vote, together with the holders of
Series A Preferred Stock, the Series C Preferred Stock and the holders of Common
Stock, with respect to any question upon which holders of Common Stock have the
right to vote, except as may otherwise be provided by applicable law. Except as
otherwise expressly provided herein or as required by law, the holders of the
Series B Preferred Stock, the holders of the Series A Preferred Stock, the
Series C Preferred Stock and the holders of Common Stock shall vote together and
not as separate classes.
                  (b) Board of Directors; Elections; Meetings
                           (1) Board Size. As of the Original Issue Date, the
authorized number of directors of the Corporation's Board shall be five (5). The
Corporation shall not alter the authorized number of directors in its
Certificate of Incorporation, Bylaws or otherwise, without first obtaining the
written consent or the affirmative vote at a meeting of the holders of at least
a majority of the then outstanding shares of the Series B Preferred Stock,
consenting or voting (as the case may be) separately as a class.
                           (2) Election. So long as any shares of Series B
Preferred Stock remain outstanding, the holders of the Series B Preferred Stock,
voting together with the holders of any outstanding shares of the Series C
Preferred Stock, exclusive of all other stockholders, shall be entitled to elect
one director of the Corporation (the "Series B&C Designee"). The right to
appoint the Series B&C Designee shall be in addition to any right that any
holder of the Series A Preferred Stock may have, pursuant to an Investor Rights
Agreement with the Corporation dated November 23, 1999, to elect a director of
the Corporation. The holders of the Common Stock, the Series A Preferred Stock,
the Series C Preferred Stock and the Series B Preferred Stock, voting together
as a single class, shall be entitled to elect the remaining directors.
                           (3) Special Meetings. Notwithstanding anything to the
contrary contained in the Bylaws of the Corporation, (i) the Series B&C
Designee, or (ii) the holders of at least fifty percent (50%) of the Series B

                                                                         Page 18
<PAGE>

Preferred Stock then outstanding, shall be entitled to call a special meeting of
the Board of Directors or stockholders of the Corporation on such notice as is
required by the Bylaws of the Corporation for special meetings.
                           (4) Quarterly Meeting. The Board of Directors shall
be required to meet at least once each calendar quarter at a location and time
that is convenient to all Directors. (5) Committee Appointments. The holders of
the Series B Preferred Stock shall have the right, in their sole discretion, to
appoint the Series B&C Designee to each of the Executive and Audit Committees of
the Board of Directors, if and when constituted.
                  (c) Termination. Notwithstanding anything in Section 5 to the
contrary, the provisions of Section 5(a) and Section 5(b) shall cease to be of
any further force or effect upon the consummation of a Qualifying IPO (as
defined in Section 6(b)(1) below).
                  (d) Special Voting Rights. So long as any shares of Series B
Preferred Stock are issued and outstanding, the Corporation shall not, without
the approval, by vote or written consent, of the holders of a majority of the
Series B Preferred Stock then outstanding, voting as a separate series:
                           (1) amend its Certificate of Incorporation in any
manner that would alter or change any of the rights, preferences, privileges or
restrictions of the Series B Preferred Stock;
                           (2) reclassify any outstanding shares of securities
of the Corporation into shares having rights, preferences or privileges senior
or on a parity with the Series B Preferred Stock;
                           (3) authorize or issue any additional Series B
Preferred Stock or any other stock having rights or preferences senior or on a
parity with the Series B Preferred Stock;
                           (4) merge or consolidate with or into any
corporation;
                           (5) sell all or substantially all the Corporation's
assets in a single transaction or series of related transactions;
                           (6) liquidate or dissolve; or
                           (7) amend the Corporation's Bylaws to alter any
rights of the holders of the Series B Preferred Stock.
         6. Conversion Rights. The outstanding shares of Series B Preferred
Stock shall be convertible into Common Stock as follows:
                  (a)      Optional Conversion.

                           (1) At the option of the holder thereof, each share
of Series B Preferred Stock shall be convertible, at any time or from time to
time prior to the close of business on the business day before any date fixed
for automatic conversion of such shares pursuant to Section 6(b), into fully
paid and nonassessable shares of Common Stock as provided herein.
                           (2) Each holder of Series B Preferred Stock who
elects to convert the same into shares of Common Stock shall surrender the
certificate or certificates therefor, duly endorsed, at the office of the
Corporation or any transfer agent for the Series B Preferred Stock or Common
Stock, and shall give written notice to the Corporation at such office that such
holder elects to convert the same and shall state therein the number of shares
of Series B Preferred Stock being converted. Thereupon, the Corporation shall
promptly issue and deliver at such office to such holder a certificate or
certificates for the number of shares of Common Stock to which such holder is
entitled upon such conversion. Such conversion shall be deemed to have been made
immediately prior to the close of business on the date of such surrender of the
certificate or certificates representing the shares of Series B Preferred Stock
to be converted, and the person entitled to receive the shares of Common Stock
issuable upon such conversion shall be treated for all purposes as the record
holder of such shares of Common Stock on such date.

                                                                         Page 19
<PAGE>
                  (b)      Automatic Conversion.
                           (1) Each share of Series B Preferred Stock shall
automatically be converted into fully paid and nonassessable shares of Common
Stock, as provided herein, (i) immediately prior to the closing of the
Corporation's first underwritten public offering pursuant to an effective
registration statement filed under the Securities Act of 1933, as amended,
covering the offer and sale of Common Stock for the account of the Corporation
in which the aggregate gross proceeds received (before deduction of
underwriters' discounts and commissions) equals or exceeds $20,000,000 at a
price of not less than $6.00 per share (as adjusted for any Common Stock Event
as hereinafter defined) (a "Qualifying IPO"); or (ii) upon the Corporation's
receipt of the written consent of the holders of not less than a majority of the
then outstanding shares of Series B Preferred Stock to the conversion of all
then outstanding Series B Preferred Stock under this Section 6.

                           (2) Upon the occurrence of any event specified in
Section 6(b)(1) above, the outstanding shares of Series B Preferred Stock shall
be converted into Common Stock automatically without the need for any further
action by the holders of such shares and whether or not the certificates
representing such shares are surrendered to the Corporation or its transfer
agent; provided, however, that the Corporation shall not be obligated to issue
certificates evidencing the shares of Common Stock issuable upon such conversion
unless the certificates evidencing such shares of Series B Preferred Stock are
either delivered to the Corporation or its transfer agent as provided below, or
the holder notifies the Corporation or its transfer agent that such certificates
have been lost, stolen or destroyed and executes an agreement satisfactory to
the Corporation to indemnify the Corporation from any loss incurred by it in
connection with such certificates. Upon the occurrence of such automatic
conversion of the Series B Preferred Stock, the holders of Series B Preferred
Stock shall surrender the certificates representing such shares at the office of
the Corporation or any transfer agent for the Series B Preferred Stock or Common
Stock. Thereupon, there shall be issued and delivered to such holder promptly at
such office and in its name as shown on such surrendered certificate or
certificates, a certificate or certificates for the number of shares of Common
Stock into which the shares of Series B Preferred Stock surrendered were
convertible on the date on which such automatic conversion occurred.
                  (c) Conversion Price. Each share of Series B Preferred Stock
shall be convertible in accordance with Section 6(a) or Section 6(b) above into
the number of shares of Common Stock which results from dividing the Original
Issue Price for such share of Series B Preferred Stock by the conversion price
for such series of Preferred Stock that is in effect at the time of conversion
(the "Conversion Price"). The initial Conversion Price for the Series B
Preferred Stock shall be the Original Issue Price for the Series B Preferred
Stock. The Conversion Price shall be subject to adjustment from time to time as
provided below.
                  (d) Adjustment Upon Common Stock Event. Upon the happening of
a Common Stock Event (as hereinafter defined), the Conversion Price of the
Series B Preferred Stock shall, simultaneously with the happening of such Common
Stock Event, be adjusted by multiplying the Conversion Price of the Series B
Preferred Stock in effect immediately prior to such Common Stock Event by a
fraction, (i) the numerator of which shall be the number of shares of Common
Stock issued and outstanding immediately prior to such Common Stock Event, and
(ii) the denominator of which shall be the number of shares of Common Stock
issued and outstanding immediately after such Common Stock Event, and the
product so obtained shall thereafter be the Conversion Price for the Series B

                                                                         Page 20
<PAGE>

Preferred Stock. The Conversion Price for a series of Preferred Stock shall be
readjusted in the same manner upon the happening of each subsequent Common Stock
Event. As used herein, the term "Common Stock Event" shall mean (i) the issue by
the Corporation of additional shares of Common Stock as a dividend or other
distribution on outstanding Common Stock, (ii) a subdivision of the outstanding
shares of Common Stock into a greater number of shares of Common Stock, or (iii)
a combination of the outstanding shares of Common Stock into a smaller number of
shares of Common Stock.
                  (e) Adjustments for Other Dividends and Distributions. If at
any time or from time to time after the Original Issue Date the Corporation pays
a dividend (other than any pro rata dividend paid in accordance with Section
3(b)) or makes another distribution to the holders of the Common Stock payable
in securities of the Corporation other than shares of Common Stock, then in each
such event provision shall be made so that the holders of the Series B Preferred
Stock shall receive upon conversion thereof, in addition to the number of shares
of Common Stock receivable upon conversion thereof, the amount of securities of
the Corporation which they would have received had their Series B Preferred
Stock been converted into Common Stock on the date of such event (or such record
date, as applicable) and had they thereafter, during the period from the date of
such event (or such record date, as applicable) to and including the conversion
date, retained such securities receivable by them as aforesaid during such
period, subject to all other adjustments called for during such period under
this Section 6 with respect to the rights of the holders of the Series B
Preferred Stock or with respect to such other securities by their terms.
                  (f) Adjustment for Merger or Reorganization or Sale of Assets.
In case of any consolidation or merger of the Corporation with or into another
corporation (other than a subsidiary of the Corporation) or the sale of all or
substantially all of the assets of the Corporation to another corporation (other
than a subsidiary of the Corporation), each share of Series B Preferred Stock
shall thereafter be convertible into the kind and amount of shares of stock or
other securities or property to which a holder of the number of shares of Common
Stock of the Corporation deliverable upon conversion of such Series B Preferred
Stock would have been entitled upon such consolidation, merger or sale.
                  (g) Adjustment for Reclassification, Exchange and
Substitution. If at any time or from time to time after the Original Issue Date
the Common Stock issuable upon the conversion of the Series B Preferred Stock is
changed into the same or a different number of shares of any class or classes of
stock, whether by recapitalization, reclassification or otherwise (other than by
a Common Stock Event or a stock dividend, reorganization, merger, consolidation
or sale of assets provided for elsewhere in this Section 6), then in any such
event each holder of Series B Preferred Stock shall have the right thereafter to
convert such stock into the kind and amount of stock and other securities and
property receivable upon such recapitalization, reclassification or other change
by holders of the number of shares of Common Stock into which such shares of
Series B Preferred Stock could have been converted immediately prior to such
recapitalization, reclassification or change, all subject to further adjustment
as provided herein or with respect to such other securities or property by the
terms thereof.
                  (h) Sale of Shares Below Conversion Price.
                           (1) Adjustment Formula. If at any time or from time
to time after the Original Issue Date the Corporation issues or sells, or is

                                                                         Page 21
<PAGE>

deemed by the provisions of this Section 6(h) to have issued or sold, Additional
Shares of Common Stock (as hereinafter defined), otherwise than in connection
with a Common Stock Event as provided in Section 6(d), a dividend or
distribution as provided in Section 6(e), a merger or reorganization or sale of
assets as provided in Section 6(f) or a recapitalization, reclassification or
other change as provided in Section 6(g), for an Effective Price (as hereinafter
defined) that is less than the Conversion Price for the Series B Preferred Stock
in effect immediately prior to such issue or sale, then, and in each such case,
the Conversion Price for the Series B Preferred Stock shall be reduced, as of
the close of business on the date of such issue or sale, (i) if at any time
prior to the second anniversary of the Original Issue Date, to the Effective
Price at which such Additional Shares of Common Stock are so issued or sold, and
(ii) if thereafter, to a new Conversion Price determined pursuant to the
following formula:

                           ACP   =          (CS/OxCP)+AC
                                             -----------
                                                CS/I

                           ACP   =          Adjusted Conversion Price.

                           CS/O  =          Number of shares of Common Stock
                                            outstanding immediately prior to the
                                            issuance of Additional Shares of
                                            Common Stock.

                           CP    =          Conversion Price in effect
                                            immediately prior to the issuance of
                                            Additional Shares of Common Stock.

                           AC    =          Aggregate Consideration Received
                                            (as defined below) from the issuance
                                            of Additional Shares of Common
                                            Stock.

                           CS/I  =          Number of shares of Common Stock
                                            outstanding and deemed outstanding
                                            immediately following the issuance
                                            of Additional Shares of Common
                                            Stock.

                           (2) Certain Definitions. For the purpose of making
any adjustment required under this Section 6(g):
                                    (i) "Additional Shares of Common Stock"
shall mean all shares of Common Stock issued by the Corporation, whether or not
subsequently reacquired or retired by the Corporation, other than: (A) shares of
Common Stock issued or issuable upon conversion of Series B Preferred Stock or
the Series A Preferred Stock or the Series C Preferred Stock; and (B) up to
1,398,000 shares of Common Stock (or options, warrants or rights therefor)
issued or issuable to employees, officers, or directors of, or contractors,
consultants or advisers to, the Corporation pursuant to the Corporation's 1999
Stock Award and Option Plan; provided that the number of shares issued or
issuable under the 1999 Stock Award and Option Plan shall be calculated net of
any repurchases by the Corporation of shares issued thereunder and net of any
such expired or terminated options, warrants or rights and to be proportionally
adjusted to reflect any subsequent Common Stock Event;
                                    (ii) "Aggregate Consideration Received" by
the Corporation for any issue or sale (or deemed issue or sale), of securities
shall (A) to the extent it consists of cash, be computed at the gross amount of
cash received by the Corporation before deduction of any underwriting or similar
commissions, compensation or concessions paid or allowed by the Corporation in
connection with such issue or sale and without deduction of any expenses payable

                                                                         Page 22
<PAGE>

by the Corporation; (B) to the extent it consists of property other than cash,
be computed at the fair value of that property as determined in good faith by
the Board (with the consent of the Series B&C Designee, which shall not be
unreasonably withheld); and (C) if Additional Shares of Common Stock,
Convertible Securities or Rights or Options to purchase either Additional Shares
of Common Stock or Convertible Securities are issued or sold together with other
stock or securities or other assets of the Corporation for a consideration which
covers both, be computed as the portion of the consideration so received that
may be reasonably determined in good faith by the Board with the consent of the
Series B&C Designee, which consent shall not be unreasonably withheld, to be
allocable to such Additional Shares of Common Stock, Convertible Securities or
Rights or Options.
                                    (iii) "Convertible Securities" shall mean
stock or other securities convertible into or exchangeable for shares of Common
Stock.
                                    (iv) "Effective Price" of Additional Shares
of Common Stock shall mean the quotient determined by dividing the total number
of Additional Shares of Common Stock issued or sold, or deemed to have been
issued or sold, by the Corporation under this Section 6(h), into the Aggregate
Consideration Received, or deemed to have been received, by the Corporation
under this Section 6(h), for the issue of such Additional Shares of Common
Stock; and
                                    (v) "Rights or Options" shall mean warrants,
options or other rights to purchase or acquire shares of Common Stock or
Convertible Securities.
                           (3) Deemed Issuances. For the purpose of making any
adjustment to the Conversion Price of the Series B Preferred Stock required
under this Section 6(h), if the Corporation issues or sells any Rights or
Options or Convertible Securities and if the Effective Price of the shares of
Common Stock issuable upon exercise of such Rights or Options and/or the
conversion or exchange of Convertible Securities (computed without reference to
any additional or similar protective or antidilution clauses), is less than the
Conversion Price then in effect for the Series B Preferred Stock, then the
Corporation shall be deemed to have issued, at the time of the issuance of such
Rights, Options or Convertible Securities, that number of Additional Shares of
Common Stock that is equal to the maximum number of shares of Common Stock
issuable upon exercise or conversion of such Rights, Options or Convertible
Securities upon their issuance and to have received, as the Aggregate
Consideration Received for the issuance of such shares, an amount equal to the
total amount of the consideration, if any, received by the Corporation for the
issuance of such Rights or Options or Convertible Securities, plus, in the case
of such Rights or Options, the minimum amounts of consideration, if any, payable
to the Corporation upon the exercise in full of such Rights or Options, plus, in
the case of Convertible Securities, the minimum amounts of consideration, if
any, payable to the Corporation (other than by cancellation of liabilities or
obligations evidenced by such Convertible Securities) upon the conversion or
exchange thereof; provided that:
                                    (i) if the minimum amounts of such
consideration cannot be ascertained, but are a function of antidilution or
similar protective clauses, then the Corporation shall be deemed to have
received the minimum amounts of consideration without reference to such clauses;
                                    (ii) if the minimum amount of consideration
payable to the Corporation upon the exercise of Rights or Options or the
conversion or exchange of Convertible Securities is reduced over time or upon
the occurrence or non-occurrence of specified events other than by reason of

                                                                         Page 23
<PAGE>

antidilution or similar protective adjustments, then the Effective Price shall
be recalculated using the figure to which such minimum amount of consideration
is reduced; and
                                    (iii) if the minimum amount of consideration
payable to the Corporation upon the exercise of such Rights or Options or the
conversion or exchange of Convertible Securities is subsequently increased, then
the Effective Price shall again be recalculated using the increased minimum
amount of consideration payable to the Corporation upon the exercise of such
Rights or Options or the conversion or exchange of such Convertible Securities.
         No further adjustment of the Conversion Price, adjusted upon the
issuance of such Rights or Options or Convertible Securities, shall be made as a
result of the actual issuance of shares of Common Stock on the exercise of any
such Rights or Options or the conversion or exchange of any such Convertible
Securities. If any such Rights or Options or the conversion rights represented
by any such Convertible Securities shall expire without having been fully
exercised, then the Conversion Price as adjusted upon the issuance of such
Rights or Options or Convertible Securities shall be readjusted to the
Conversion Price which would have been in effect had an adjustment been made on
the basis that the only shares of Common Stock so issued were the shares of
Common Stock, if any, that were actually issued or sold on the exercise of such
Rights or Options or rights of conversion or exchange of such Convertible
Securities, and such shares of Common Stock, if any, were issued or sold for the
consideration actually received by the Corporation upon such exercise, plus the
consideration, if any, actually received by the Corporation for the granting of
all such Rights or Options, whether or not exercised, plus the consideration
received for issuing or selling all such Convertible Securities actually
converted or exchanged, plus the consideration, if any, actually received by the
Corporation (other than by cancellation of liabilities or obligations evidenced
by such Convertible Securities) on the conversion or exchange of such
Convertible Securities, provided that such readjustment shall not apply to prior
conversions of Preferred Stock.
                  (i) Certificate of Adjustment. In each case of an adjustment
or readjustment of the Conversion Price for the Series B Preferred Stock, the
Corporation, at its expense, shall cause its Chief Financial Officer to compute
such adjustment or readjustment in accordance with the provisions hereof and
prepare a certificate showing such adjustment or readjustment, and shall mail
such certificate, by first class mail, postage prepaid, to each registered
holder of the Series B Preferred Stock at the holder's address as shown in the
Corporation's books.
                  (j) Fractional Shares. No fractional shares of Common Stock
shall be issued upon any conversion of the Series B Preferred Stock. In lieu of
any fractional share to which the holder would otherwise be entitled, the
Corporation shall pay the holder cash equal to the product of such fraction
multiplied by the Common Stock's fair market value as determined in good faith
by the Board as of the date of conversion.
                  (k) Reservation of Stock Issuable Upon Conversion. The
Corporation shall at all times reserve and keep available out of its authorized
but unissued shares of Common Stock, solely for the purpose of effecting the
conversion of the shares of the Series B Preferred Stock, such number of its
shares of Common Stock as shall from time to time be sufficient to effect the
conversion of all outstanding shares of the Series B Preferred Stock; and if at
any time the number of authorized but unissued shares of Common Stock shall not
be sufficient to effect the conversion of all then outstanding shares of the

                                                                         Page 24
<PAGE>

Series B Preferred Stock, the Corporation will take such corporate action as
may, in the opinion of its counsel, be necessary to increase its authorized but
unissued shares of Common Stock to such number of shares as shall be sufficient
for such purpose.
                  (l) Notices. Any notice required by the provisions of this
Section 5 to be given to the holders of shares of the Series B Preferred Stock
shall be deemed given upon the earlier of actual receipt or deposit in the
United States mail, by certified or registered mail, return receipt requested,
postage prepaid, addressed to each holder of record at the address of such
holder appearing on the books of the Corporation.
                  (m) No Impairment. The Corporation shall not avoid or seek to
avoid the observance or performance of any of the terms to be observed or
performed hereunder by the Corporation, but shall at all times in good faith
assist in carrying out all such action as may be reasonably necessary or
appropriate in order to protect the conversion rights of the holders of the
Series B Preferred Stock against impairment.

         7.       Redemption.
                  (a) Redemption Request. If on and as of the fourth anniversary
of the initial issuance date of the Series B Preferred Stock, the Company has
not completed a Qualifying IPO, then holders of eighty percent (80%) of the
outstanding shares of Series B Preferred Stock may request redemption of all,
but not less than all, of the outstanding shares of Series B Preferred Stock by
giving not less than sixty (60) days prior written notice (a "Redemption
Notice") to the Corporation specifying the number of shares held by such holder.
(The date upon which such notice is provided to the Corporation is referred to
herein as a "Redemption Notice Date.") Upon receipt of a Redemption Notice, the
Corporation shall send a copy of the Redemption Notice to each other holder of
shares of Series B Preferred Stock, and each such other holder shall then be
bound by the decision of the holders of eighty percent (80%) of the outstanding
shares of Series B Preferred Stock that all, but not less than all, of the
outstanding shares of Series B Preferred Stock be redeemed. The Corporation
shall redeem at the Redemption Price (as provided for in Section 7(b) below) all
outstanding shares of Series B Preferred Stock on the date fixed for redemption
as set forth in the Redemption Notice (the "Redemption Date"). Each holder of
outstanding shares of Series B Preferred Stock shall be bound to redeem such
shares as described in this Section 7(a) and such Redemption Notice (except as
otherwise set forth in this Certificate of Designation) and the Corporation
shall also be bound to redeem such shares as described herein. If at any time,
any holders of any other series of Preferred Stock or Common Stock of the
Corporation have elected to have any of their shares redeemed at the same time
as outstanding shares of Series B Preferred Stock are required to be redeemed
hereunder, the Corporation shall pay the applicable Redemption Price (as
provided for in Section 7(b)) on shares of Series B Preferred Stock prior to any
other payment on or redemption of the Corporation's other classes of capital
stock, including any other series of Preferred Stock or Common Stock.
                  (b) Redemption Price. The redemption price per share of Series
B Preferred Stock (the "Redemption Price") shall be equal to the greater of (A)
the Liquidation Preference thereof as described in Section 4(a) and (B) 120% of
the then current fair market value per share, as determined in accordance with
Section 6(d) above as of the applicable Redemption Date, plus all accrued and
unpaid dividends thereon.
                  (c) Insufficient Funds. If the Corporation on any Redemption
Date does not have sufficient funds legally available to redeem the shares of
Series B Preferred Stock for which redemption is required pursuant to Section

                                                                         Page 25
<PAGE>

7(a) hereof, then it shall, prior to redeeming any other series or class of the
Company's Preferred Stock or Common Stock, to the maximum lawful extent redeem
such shares of Series B Preferred Stock on a pro rata basis among the Series B
Preferred Stock stockholders in proportion to the number of shares held by each
of them, and shall redeem the remaining shares to be redeemed as soon as
sufficient funds are legally available.
                  (d) Mechanics of Redemption. Each holder of outstanding shares
of Series B Preferred Stock shall promptly surrender the certificate or
certificates (or affidavit(s) of loss thereof) representing such shares to the
Corporation at the Corporation's principal executive office, and thereupon the
Corporation shall pay the portion of the Redemption Price for such shares to be
paid as described in Section 7(a) hereof in immediately available funds, by wire
transfer to an account designated by the holder of such shares or by certified
or bank check payable to the order of such holder. Each stock certificate
surrendered for redemption shall be canceled and retired.
                  (e) Ranking. At no time shall the Corporation redeem shares of
any other series of Preferred Stock of the Corporation or pay the applicable
redemption price for or make any other payment on shares of any other series of
Preferred Stock of the Corporation to holders of such other series of Preferred
Stock so long as any shares of Series B Preferred Stock are outstanding and have
not been redeemed.
         8. Adjustments for Stock Splits, Etc. Wherever in this Certificate
there is a reference to a specific number of shares of Common Stock or Series B
Preferred Stock of the Corporation of any class or series, then, upon the
occurrence of any subdivision, combination or stock dividend of such class or
series of stock, the specific number of shares so referenced in this Certificate
shall automatically be proportionally adjusted to reflect the effect on the
outstanding shares of such class or series of stock by such subdivision,
combination or stock dividend.
         9. No Reissuance of Preferred Stock. No share or shares of Series B
Preferred Stock acquired by the Corporation by reason of redemption, purchase,
conversion or otherwise shall be reissued, and all such shares shall be
canceled, retired and eliminated from the shares which the Corporation shall be
authorized to issue.

E.       SERIES C CONVERTIBLE PREFERRED STOCK

         1. Number of Shares. The series of Preferred Stock designated and know
as "Series C Convertible Preferred Stock" shall consist of One Million Five
Hundred Fifty Thousand One Hundred Twelve (1,550,112) shares of Preferred Stock
with par value per share of One-Tenth of One Cent ($0.001) shares.
         2. Definitions. For purposes of this resolution, the following
definitions shall apply:
                  (a) "Board" shall mean the Board of Directors of the
Corporation.
                  (b) "Common Stock" shall mean the Common Stock, $0.001 par
value per share, of the Corporation.
                  (c) "Common Stock Dividend" shall mean a stock dividend
declared and paid on the Common Stock that is payable in shares of Common Stock.
                  (d) "Distribution" shall mean the transfer of cash or property
by the Corporation to one or more of its stockholders without consideration
regardless of whether such transfer is in the form of a dividend or otherwise
(except a dividend in shares of Corporation's stock), but not including
Permitted Repurchases (as defined below).

                                                                         Page 26
<PAGE>

                  (e) "Dividend Rate" shall mean $.11 per share, which is eight
percent (8%) of the Original Issue Price (as defined below) per share per annum
for the Series C Preferred Stock (as defined below).
                  (f) "Original Issue Date" shall mean the date on which the
first share of Series C Preferred Stock is issued by the Corporation.
                  (g) "Original Issue Price" shall mean $1.376 per share for the
Series C Preferred Stock.
                  (h) "Permitted Repurchases" shall mean the repurchase by the
Corporation of shares of Common Stock held by employees, officers, directors,
consultants, independent contractors, advisors, or other persons performing
services for the Corporation or a Subsidiary (as defined below) that are subject
to a stockholders agreement, a stock vesting agreement, restricted stock
purchase agreements or stock option agreements under which the Corporation has
the option to repurchase such shares: (i) at such holder's cost, upon the
occurrence of certain events, such as the termination of employment or services
or (ii) at any price pursuant to the Corporation's exercise of a right of first
refusal to repurchase such shares.
                  (i) "Series C Preferred Stock" shall mean the Series C
Convertible Preferred Stock, $0.001 par value per share, of the Corporation.
                  (j) "Subsidiary" shall mean any corporation of which at least
fifty percent (50%) of the outstanding voting stock is at the time owned
directly or indirectly by the Corporation or by one or more of such subsidiary
corporations.
         3.       Dividend Rights.
                  (a) Dividend Preference. The holders of issued and outstanding
Series C Preferred Stock shall be entitled to receive, out of any funds and
assets of the Corporation legally available therefor, cumulative dividends at
the annual Dividend Rate for the Series C Preferred Stock, (i) pari passu with
the holders of any issued and outstanding shares of the Corporation's Series A
Convertible Preferred Stock (the "Series A Preferred Stock") and the holders of
any issued and outstanding shares of the Corporation's Series B Convertible
Preferred Stock (the "Series B Preferred Stock"), the rights, preferences,
privileges and restrictions of which are set forth in Sections 4.C and 4.D of
Article FOURTH of this Restated Certificate of Incorporation, and (ii) prior and
in preference to the payment of any dividend or other Distribution on the Common
Stock or any class or series of capital stock hereafter created unless, with the
consent of the holders of Series C Preferred Stock obtained pursuant to Section
5(d) below, such class or series of capital stock specifically, by its terms, is
senior to or pari passu with the Series C Stock. Such dividends shall accrue on
each share of Series C Preferred Stock from the date on which such share of
Series C Preferred Stock is issued by the Corporation, and shall accrue from
day-to-day until paid, whether earned or declared. Unless the full amount of any
accrued and unpaid cumulative dividends accrued on the Series C Preferred Stock
shall have been paid or declared in full and a sum sufficient for the payment
thereof reserved and set apart, no dividend shall be paid or declared, and no
Distribution shall be made, on any Common Stock; provided, however, that this
restriction shall not apply to Permitted Repurchases. All dividends declared by
the Board at its discretion shall be paid at holder's election, either in cash
or in shares of Common Stock, and if paid in Common Stock at a price per share
equal to the then-current Conversion Price of the Series C Preferred Stock. Each
holder shall be deemed to have elected to receive dividends in Common Stock;

                                                                         Page 27
<PAGE>

provided, that a holder may elect to receive dividends in cash, or to change any
previous election to receive dividends in cash or Common Stock, at any time on
thirty (30) days' written notice.

                  (b) Participation Rights. If, after dividends in the full
preferential amount specified in this Section 3 for the Series C Preferred Stock
have been paid or declared and set apart in any calendar year of the
Corporation, then any additional dividends declared by the Board out of funds
legally available therefor in that calendar year, shall be declared among the
holders of the then outstanding Common Stock, Series A Convertible Preferred
Stock, Series C Preferred Stock , Series B Preferred Stock and any other capital
stock entitled to receive dividends, pro rata according to the number of shares
of Common Stock held by such holders, where, for this purpose, holders of shares
of convertible securities will be deemed to hold (in lieu of their convertible
securities) the greatest whole number of shares of Common Stock then issuable
upon conversion in full of such convertible securities.
                  (c) Non-Cash Dividends. Whenever a dividend provided for in
this Section 2 shall be payable in property other than cash, the value of such
dividend or Distribution shall be deemed to be the fair market value of such
property as determined in good faith by the Board.
                  (d) Payment on Conversion. If the Corporation shall have any
accrued and unpaid dividends with respect to any Series C Preferred Stock, then
immediately prior to, and upon a conversion of any of the Series C Preferred
Stock as provided in Section 6, the Corporation shall, subject to the legal
availability of funds and assets therefor, pay in cash or Common Stock (valued
at the then-current Conversion Price) (or a combination thereof), at the
election of the holder of the shares of Series C Preferred Stock being
converted, the full amount of any dividends accrued and unpaid on such shares.
         4. Liquidation Rights. In the event of any liquidation, dissolution or
winding up of the Corporation, whether voluntary or involuntary, the funds and
assets of the Corporation that may be legally distributed to the Corporation's
stockholders (the "Available Funds and Assets"), shall be distributed to
stockholders in the following manner:
                  (a) Liquidation Preferences. The holders of each share of
Series C Preferred Stock then outstanding shall be entitled to be paid, out of
the Available Funds and Assets, an amount per share equal to the Original Issue
Price of the Series C Preferred Stock, plus all accrued but unpaid dividends
thereon, pari passu with the Series A Preferred Stock and the Series B Preferred
Stock and prior and in preference to any payment or distribution (or any setting
apart of any payment or distribution), of any Available Funds and Assets on any
shares of the Common Stock, or any class or series of capital stock hereafter
created unless, with the consent of the holders of Series C Preferred Stock
obtained pursuant to Section 5(d) below, such class or series of capital stock
specifically, by its terms, is senior to or pari passu with the Series C Stock.
If upon any liquidation, dissolution or winding up of the Corporation the
Available Funds and Assets shall be insufficient to permit the payment to
holders of the Series C Preferred Stock of their full preferential amounts
described in this subsection, then all the remaining Available Funds and Assets
shall be distributed among the holders of the then outstanding Series A
Preferred Stock, Series B Preferred Stock and Series C Preferred Stock, and any
other securities ranking pari passu therewith, pro rata in proportion to the
amount of stock owned by such holder on an as converted basis.
                  (b) Pro Rata Participation Rights. If there are any Available
Funds and Assets remaining after the payment or distribution (or the setting
aside for payment or distribution) (i) to the holders of the Series C Preferred

                                                                         Page 28
<PAGE>

Stock of their full preferential amounts described above in this Section 4 and
(ii) to the holders of the Series A Preferred Stock and Series B Preferred Stock
of their full preferential amounts described in Section 4.C and Section 4.D of
Article FOURTH of this Restated Certificate of Incorporation, then the entire
remaining Available Funds and Assets, if any, shall be distributed among the
holders of the then outstanding Common Stock, Series A Preferred Stock, Series C
Preferred Stock, Series B Preferred Stock and any other capital stock pro rata
according to the number of shares of Common Stock held by such holders, where,
for this purpose, holders of convertible securities will be deemed to hold (in
lieu of their convertible securities) the greatest whole number of shares of
Common Stock then issuable upon conversion in full of such convertible
securities pursuant to Section 6.
                  (c) Merger or Sale of Assets. A (i) consolidation or merger of
the Corporation with or into any other corporation or corporations in which the
holders of the Corporation's outstanding shares immediately before such
consolidation or merger do not, immediately after such consolidation or merger,
retain stock representing a majority of the voting power of the surviving
corporation of such consolidation or merger; and (ii) a sale of all or
substantially all of the assets of the Corporation, shall each be deemed to be a
liquidation, dissolution or winding up of the Corporation as those terms are
used in this Section 4. Notwithstanding anything to the contrary contained in
the preceding sentence, by vote or written consent of the holders of a majority
of the Series C Preferred Stock then outstanding, such holders may waive the
right to treat any of the foregoing events as a deemed liquidation.
                  (d) Non-Cash Consideration. If any assets of the Corporation
distributed to stockholders in connection with any liquidation, dissolution, or
winding up of the Corporation are other than cash, then the value of such assets
shall be their fair market value as reasonably determined by the Board in good
faith, except that any securities to be distributed to stockholders in a
liquidation, dissolution, or winding up of the Corporation shall be valued as
follows:
                           (1) The method of valuation of securities not subject
to investment letter or other similar restrictions on free marketability shall
be as follows:
                                    (i) if the securities are then traded on a
national securities exchange or the NASDAQ National Market System (or a similar
national quotation system), then the value shall be deemed to be the average of
the closing prices of the securities on such exchange or system over the 30-day
period ending three (3) days prior to the distribution; and
                                    (ii) if actively traded over-the-counter,
then the value shall be deemed to be the average of the closing bid prices over
the 30-day period ending three (3) days prior to the closing of such merger,
consolidation or sale; and
                                    (iii) if there is no active public market,
then the value shall be the fair market value thereof, as determined in good
faith by the Board.
                           (2) The method of valuation of securities subject to
investment letter or other restrictions on free marketability shall be to make
an appropriate discount from the market value determined as above in Section
4(d)(1)(i),(ii) or (iii) to reflect the approximate fair market value thereof,
as reasonably determined in good faith by the Board.
         5.       Voting Rights.
                  (a) General. Each holder of shares of Series C Preferred Stock
shall be entitled to the number of votes equal to the number of whole shares of
Common Stock into which such shares of Series C Preferred Stock could be
converted pursuant to the provisions of Section 6 below at the record date for
the determination of the stockholders entitled to vote on such matters or, if no

                                                                         Page 29
<PAGE>

such record date is established, the date such vote is taken or any written
consent of stockholders is solicited; provided that, if at any time their shall
be no shares of Series B Preferred Stock outstanding and, at such time, if the
aggregate votes to be cast by the Series C Preferred Stock, together with all
shares of Common StockSeries A Preferred Stock which the holders of the Series C
Preferred Stock are entitled to vote, is less than 25% of all votes entitled to
be cast in any matter submitted to the Company's stockholders for a vote, then
the Series C Preferred Stock shall be entitled in the aggregate to that number
of additional votes which will entitle the holders of the Series C Preferred
Stock to vote 25% of all votes entitled to be cast in any such matter. Such
additional votes shall be allocated to the holders of the Series C Preferred
Stock on a pro rata basis based on the number of shares of Series C Preferred
Stock held by each holder. Subject to the foregoing provisions of this Section
5, each holder of Series C Preferred Stock shall have full voting rights and
powers equal to the voting rights and powers of the holders of the Series A
Preferred Stock, Series B Preferred Stock and the Common Stock, and shall be
entitled to notice of any stockholders' meeting in accordance with the bylaws of
the Corporation (as in effect at the time in question) and applicable law, and
shall be entitled to vote, together with the holders of Series A Preferred
Stock, the Series B Preferred Stock and the Common Stock, with respect to any
question upon which holders of Common Stock have the right to vote, except as
may otherwise be provided by applicable law. Except as otherwise expressly
provided herein or as required by law, the holders of the Series C Preferred
Stock, the holders of the Series A Preferred Stock, the holders of the Series B
Preferred Stock and the holders of Common Stock shall vote together and not as
separate classes.
                  (b)      Board of Directors; Elections; Meetings

                           (1) Board Size. As of the Original Issue Date, the
authorized number of directors of the Corporation's Board shall be five (5). The
Corporation shall not alter the authorized number of directors in its
Certificate of Incorporation, Bylaws or otherwise, without first obtaining the
written consent or the affirmative vote at a meeting of the holders of at least
a majority of the then outstanding shares of the Series B C Preferred Stock,
consenting or voting (as the case may be) separately as a class.
                           (2) Election. So long as any shares of Series C
Preferred Stock remain outstanding, the holders of the Series C Preferred Stock,
voting together with the holders of any outstanding shares of the Series B
Preferred Stock, exclusive of all other stockholders, shall be entitled to elect
one director of the Corporation (the "Series B&C Designee"). The right to
appoint the Series B&C Designee shall be in addition to any right that any
holder of the Series A Preferred Stock may have, pursuant to an Investor Rights
Agreement with the Corporation dated November 23, 1999, to elect a director of
the Corporation. The holders of the Common Stock, the Series A Preferred Stock,
the Series B Preferred Stock and the Series C Preferred Stock, voting together
as a single class, shall be entitled to elect the remaining directors.
                           (3) Special Meetings. Notwithstanding anything to the
contrary contained in the Bylaws of the Corporation, (i) the Series B&C
Designee, or (ii) the holders of at least fifty percent (50%) of the Series C
Preferred Stock then outstanding, shall be entitled to call a special meeting of
the Board of Directors or stockholders of the Corporation on such notice as is
required by the Bylaws of the Corporation for special meetings.
                           (4) Quarterly Meeting. The Board of Directors shall
be required to meet at least once each calendar quarter at a location and time
that is convenient to all Directors.

                                                                         Page 30
<PAGE>

                           (5) Committee Appointments. The holders of the Series
C Preferred Stock shall have the right, in their sole discretion, to appoint the
Series B&C Designee to each of the Executive and Audit Committees of the Board
of Directors, if and when constituted.
                  (c) Termination. Notwithstanding anything in Section 5 to the
contrary, the provisions of Section 5(a) and Section 5(b) shall cease to be of
any further force or effect upon the consummation of a Qualifying IPO (as
defined in Section 6(b)(1) below).
                  (d) Special Voting Rights. So long as any shares of Series C
Preferred Stock are issued and outstanding, the Corporation shall not, without
the approval, by vote or written consent, of the holders of a majority of the
Series C Preferred Stock then outstanding, voting as a separate series:
                           (1) amend its Certificate of Incorporation in any
manner that would alter or change any of the rights, preferences, privileges or
restrictions of the Series C Preferred Stock;
                           (2) reclassify any outstanding shares of securities
of the Corporation into shares having rights, preferences or privileges senior
or on a parity with the Series C Preferred Stock;
                           (3) authorize or issue any additional Series C
Preferred Stock or any other stock having rights or preferences senior or on a
parity with the Series C Preferred Stock;
                           (4) merge or consolidate with or into any
corporation;
                           (5) sell all or substantially all the Corporation's
assets in a single transaction or series of related transactions;
                           (6) liquidate or dissolve; or
                           (7) amend the Corporation's Bylaws to alter any
rights of the holders of the Series C Preferred Stock.

         6. Conversion Rights. The outstanding shares of Series C Preferred
Stock shall be convertible into Common Stock as follows:
                  (a)      Optional Conversion.
                           (1) At the option of the holder thereof, each share
of Series C Preferred Stock shall be convertible, at any time or from time to
time prior to the close of business on the business day before any date fixed
for automatic conversion of such shares pursuant to Section 6(b), into fully
paid and nonassessable shares of Common Stock as provided herein.
                           (2) Each holder of Series C Preferred Stock who
elects to convert the same into shares of Common Stock shall surrender the
certificate or certificates therefor, duly endorsed, at the office of the
Corporation or any transfer agent for the Series C Preferred Stock or Common
Stock, and shall give written notice to the Corporation at such office that such
holder elects to convert the same and shall state therein the number of shares
of Series C Preferred Stock being converted. Thereupon, the Corporation shall
promptly issue and deliver at such office to such holder a certificate or
certificates for the number of shares of Common Stock to which such holder is
entitled upon such conversion. Such conversion shall be deemed to have been made
immediately prior to the close of business on the date of such surrender of the
certificate or certificates representing the shares of Series C Preferred Stock
to be converted, and the person entitled to receive the shares of Common Stock
issuable upon such conversion shall be treated for all purposes as the record
holder of such shares of Common Stock on such date.

                                                                         Page 31
<PAGE>

                  (b)      Automatic Conversion.
                           (1) Each share of Series C Preferred Stock shall
automatically be converted into fully paid and nonassessable shares of Common
Stock, as provided herein, (i) immediately prior to the closing of the
Corporation's first underwritten public offering pursuant to an effective
registration statement filed under the Securities Act of 1933, as amended,
covering the offer and sale of Common Stock for the account of the Corporation
in which the aggregate gross proceeds received (before deduction of
underwriters' discounts and commissions) equals or exceeds $20,000,000 at a
price of not less than $6.00 per share (as adjusted for any Common Stock Event
as hereinafter defined) (a "Qualifying IPO"); or (ii) upon the Corporation's
receipt of the written consent of the holders of not less than a majority of the
then outstanding shares of Series C Preferred Stock to the conversion of all
then outstanding Series C Preferred Stock under this Section 6.
                           (2) Upon the occurrence of any event specified in
Section 6(b)(1) above, the outstanding shares of Series C Preferred Stock shall
be converted into Common Stock automatically without the need for any further
action by the holders of such shares and whether or not the certificates
representing such shares are surrendered to the Corporation or its transfer
agent; provided, however, that the Corporation shall not be obligated to issue
certificates evidencing the shares of Common Stock issuable upon such conversion
unless the certificates evidencing such shares of Series C Preferred Stock are
either delivered to the Corporation or its transfer agent as provided below, or
the holder notifies the Corporation or its transfer agent that such certificates
have been lost, stolen or destroyed and executes an agreement satisfactory to
the Corporation to indemnify the Corporation from any loss incurred by it in
connection with such certificates. Upon the occurrence of such automatic
conversion of the Series C Preferred Stock, the holders of Series C Preferred
Stock shall surrender the certificates representing such shares at the office of
the Corporation or any transfer agent for the Series C Preferred Stock or Common
Stock. Thereupon, there shall be issued and delivered to such holder promptly at
such office and in its name as shown on such surrendered certificate or
certificates, a certificate or certificates for the number of shares of Common
Stock into which the shares of Series C Preferred Stock surrendered were
convertible on the date on which such automatic conversion occurred.
                  (c) Conversion Price. Each share of Series C Preferred Stock
shall be convertible in accordance with Section 6(a) or Section 6(b) above into
the number of shares of Common Stock which results from dividing the Original
Issue Price for such share of Series C Preferred Stock by the conversion price
for such series of Preferred Stock that is in effect at the time of conversion
(the "Conversion Price"). The initial Conversion Price for the Series C
Preferred Stock shall be an amount equal to (i) if the Corporation closes on a
subsequent round of financing for aggregate proceeds in excess of two million
dollars ($2,000,000) (a "Subsequent Financing") within three (3) months
following the Original Issue Date, that amount that represents a twenty percent
(20%) discount from the conversion price per share of Common Stock of the
securities issued in the Subsequent Financing, and (ii) if the Corporation does
not close on a Subsequent Financing within such three (3) month period, an
amount equal to the Original Issue Price for the Series C Preferred Stock. The
Conversion Price shall be subject to adjustment from time to time as provided
below.
                  (d) Adjustment Upon Common Stock Event. Upon the happening of
a Common Stock Event (as hereinafter defined), the Conversion Price of the
Series C Preferred Stock shall, simultaneously with the happening of such Common
Stock Event, be adjusted by multiplying the Conversion Price of the Series C
Preferred Stock in effect immediately prior to such Common Stock Event by a

                                                                         Page 32
<PAGE>

fraction, (i) the numerator of which shall be the number of shares of Common
Stock issued and outstanding immediately prior to such Common Stock Event, and
(ii) the denominator of which shall be the number of shares of Common Stock
issued and outstanding immediately after such Common Stock Event, and the
product so obtained shall thereafter be the Conversion Price for the Series C
Preferred Stock. The Conversion Price for a series of Preferred Stock shall be
readjusted in the same manner upon the happening of each subsequent Common Stock
Event. As used herein, the term "Common Stock Event" shall mean (i) the issue by
the Corporation of additional shares of Common Stock as a dividend or other
distribution on outstanding Common Stock, (ii) a subdivision of the outstanding
shares of Common Stock into a greater number of shares of Common Stock, or (iii)
a combination of the outstanding shares of Common Stock into a smaller number of
shares of Common Stock.
                  (e) Adjustments for Other Dividends and Distributions. If at
any time or from time to time after the Original Issue Date the Corporation pays
a dividend (other than any pro rata dividend paid in accordance with Section
3(b)) or makes another distribution to the holders of the Common Stock payable
in securities of the Corporation other than shares of Common Stock, then in each
such event provision shall be made so that the holders of the Series C Preferred
Stock shall receive upon conversion thereof, in addition to the number of shares
of Common Stock receivable upon conversion thereof, the amount of securities of
the Corporation which they would have received had their Series C Preferred
Stock been converted into Common Stock on the date of such event (or such record
date, as applicable) and had they thereafter, during the period from the date of
such event (or such record date, as applicable) to and including the conversion
date, retained such securities receivable by them as aforesaid during such
period, subject to all other adjustments called for during such period under
this Section 6 with respect to the rights of the holders of the Series C
Preferred Stock or with respect to such other securities by their terms.
                  (f) Adjustment for Merger or Reorganization or Sale of Assets.
In case of any consolidation or merger of the Corporation with or into another
corporation (other than a subsidiary of the Corporation) or the sale of all or
substantially all of the assets of the Corporation to another corporation (other
than a subsidiary of the Corporation), each share of Series C Preferred Stock
shall thereafter be convertible into the kind and amount of shares of stock or
other securities or property to which a holder of the number of shares of Common
Stock of the Corporation deliverable upon conversion of such Series C Preferred
Stock would have been entitled upon such consolidation, merger or sale.
                  (g) Adjustment for Reclassification, Exchange and
Substitution. If at any time or from time to time after the Original Issue Date
the Common Stock issuable upon the conversion of the Series C Preferred Stock is
changed into the same or a different number of shares of any class or classes of
stock, whether by recapitalization, reclassification or otherwise (other than by
a Common Stock Event or a stock dividend, reorganization, merger, consolidation
or sale of assets provided for elsewhere in this Section 5), then in any such
event each holder of Series C Preferred Stock shall have the right thereafter to
convert such stock into the kind and amount of stock and other securities and
property receivable upon such recapitalization, reclassification or other change
by holders of the number of shares of Common Stock into which such shares of
Series C Preferred Stock could have been converted immediately prior to such
recapitalization, reclassification or change, all subject to further adjustment
as provided herein or with respect to such other securities or property by the
terms thereof.

                                                                         Page 33
<PAGE>

                  (h)      Sale of Shares Below Conversion Price.
                           (1) Adjustment Formula. If at any time or from time
to time after the Original Issue Date the Corporation issues or sells, or is
deemed by the provisions of this Section 6(h) to have issued or sold, Additional
Shares of Common Stock (as hereinafter defined), otherwise than in connection
with a Common Stock Event as provided in Section 6(d), a dividend or
distribution as provided in Section 6(e), a merger or reorganization or sale of
assets as provided in Section 6(f) or a recapitalization, reclassification or
other change as provided in Section 6(g), for an Effective Price (as hereinafter
defined) that is less than the Conversion Price for the Series C Preferred Stock
in effect immediately prior to such issue or sale, then, and in each such case,
the Conversion Price for the Series C Preferred Stock shall be reduced, as of
the close of business on the date of such issue or sale, (i) if at any time
prior to the second anniversary of the Original Issue Date, to the Effective
Price at which such Additional Shares of Common Stock are so issued or sold, and
(ii) if thereafter, to a new Conversion Price determined pursuant to the
following formula:

                           ACP   =          (CS/OxCP)+AC
                                             -----------
                                                 CS/I

                           ACP   =          Adjusted Conversion Price.

                           CS/O  =          Number of shares of Common Stock
                                            outstanding immediately prior to the
                                            issuance of Additional Shares of
                                            Common Stock.

                           CP    =          Conversion Price in effect
                                            immediately prior to the issuance of
                                            Additional Shares of Common Stock.

                           AC    =          Aggregate Consideration Received (as
                                            defined below) from the issuance of
                                            Additional Shares of Common Stock.

                           CS/I  =          Number of shares of Common Stock
                                            outstanding and deemed outstanding
                                            immediately following the issuance
                                            of Additional Shares of Common
                                            Stock.

                           (2) Certain Definitions. For the purpose of making
any adjustment required under this Section 6(g):
                                    (i) "Additional Shares of Common Stock"
shall mean all shares of Common Stock issued by the Corporation, whether or not
subsequently reacquired or retired by the Corporation, other than: (A) shares of
Common Stock issued or issuable upon conversion of Series C Preferred Stock or
the Series A Preferred Stock or the Series B Preferred Stock; and (B) up to
1,398,000 shares of Common Stock (or options, warrants or rights therefor)
issued or issuable to employees, officers, or directors of, or contractors,
consultants or advisers to, the Corporation pursuant to the Corporation's 1999
Stock Award and Option Plan; provided that the number of shares issued or
issuable under the 1999 Stock Award and Option Plan shall be calculated net of
any repurchases by the Corporation of shares issued thereunder and net of any
such expired or terminated options, warrants or rights and to be proportionally
adjusted to reflect any subsequent Common Stock Event);

                                    (ii) "Aggregate Consideration Received" by
the Corporation for any issue or sale (or deemed issue or sale), of securities
shall (A) to the extent it consists of cash, be computed at the gross amount of
cash received by the Corporation before deduction of any underwriting or similar
commissions, compensation or concessions paid or allowed by the Corporation in

                                                                         Page 34
<PAGE>

connection with such issue or sale and without deduction of any expenses payable
by the Corporation; (B) to the extent it consists of property other than cash,
be computed at the fair value of that property as determined in good faith by
the Board (with the consent of the Series B&C Designee, which shall not be
unreasonably withheld); and (C) if Additional Shares of Common Stock,
Convertible Securities or Rights or Options to purchase either Additional Shares
of Common Stock or Convertible Securities are issued or sold together with other
stock or securities or other assets of the Corporation for a consideration which
covers both, be computed as the portion of the consideration so received that
may be reasonably determined in good faith by the Board with the consent of the
Series B&C Designee, which consent shall not be unreasonably withheld, to be
allocable to such Additional Shares of Common Stock, Convertible Securities or
Rights or Options.
                                    (iii) "Convertible Securities" shall mean
stock or other securities convertible into or exchangeable for shares of Common
Stock.
                                    (iv) "Effective Price" of Additional Shares
of Common Stock shall mean the quotient determined by dividing the total number
of Additional Shares of Common Stock issued or sold, or deemed to have been
issued or sold, by the Corporation under this Section 6(h), into the Aggregate
Consideration Received, or deemed to have been received, by the Corporation
under this Section 6(h), for the issue of such Additional Shares of Common
Stock; and
                                    (v) "Rights or Options" shall mean warrants,
options or other rights to purchase or acquire shares of Common Stock or
Convertible Securities.
                           (3) Deemed Issuances. For the purpose of making any
adjustment to the Conversion Price of the Series C Preferred Stock required
under this Section 6(h), if the Corporation issues or sells any Rights or
Options or Convertible Securities and if the Effective Price of the shares of
Common Stock issuable upon exercise of such Rights or Options and/or the
conversion or exchange of Convertible Securities (computed without reference to
any additional or similar protective or antidilution clauses), is less than the
Conversion Price then in effect for the Series C Preferred Stock, then the
Corporation shall be deemed to have issued, at the time of the issuance of such
Rights, Options or Convertible Securities, that number of Additional Shares of
Common Stock that is equal to the maximum number of shares of Common Stock
issuable upon exercise or conversion of such Rights, Options or Convertible
Securities upon their issuance and to have received, as the Aggregate
Consideration Received for the issuance of such shares, an amount equal to the
total amount of the consideration, if any, received by the Corporation for the
issuance of such Rights or Options or Convertible Securities, plus, in the case
of such Rights or Options, the minimum amounts of consideration, if any, payable
to the Corporation upon the exercise in full of such Rights or Options, plus, in
the case of Convertible Securities, the minimum amounts of consideration, if
any, payable to the Corporation (other than by cancellation of liabilities or
obligations evidenced by such Convertible Securities) upon the conversion or
exchange thereof; provided that:
                                    (i) if the minimum amounts of such
consideration cannot be ascertained, but are a function of antidilution or
similar protective clauses, then the Corporation shall be deemed to have
received the minimum amounts of consideration without reference to such clauses;
                                    (ii) if the minimum amount of consideration
payable to the Corporation upon the exercise of Rights or Options or the

                                                                         Page 35
<PAGE>

conversion or exchange of Convertible Securities is reduced over time or upon
the occurrence or non-occurrence of specified events other than by reason of
antidilution or similar protective adjustments, then the Effective Price shall
be recalculated using the figure to which such minimum amount of consideration
is reduced; and
                                    (iii) if the minimum amount of consideration
payable to the Corporation upon the exercise of such Rights or Options or the
conversion or exchange of Convertible Securities is subsequently increased, then
the Effective Price shall again be recalculated using the increased minimum
amount of consideration payable to the Corporation upon the exercise of such
Rights or Options or the conversion or exchange of such Convertible Securities.
No further adjustment of the Conversion Price, adjusted upon the issuance of
such Rights or Options or Convertible Securities, shall be made as a result of
the actual issuance of shares of Common Stock on the exercise of any such Rights
or Options or the conversion or exchange of any such Convertible Securities. If
any such Rights or Options or the conversion rights represented by any such
Convertible Securities shall expire without having been fully exercised, then
the Conversion Price as adjusted upon the issuance of such Rights or Options or
Convertible Securities shall be readjusted to the Conversion Price which would
have been in effect had an adjustment been made on the basis that the only
shares of Common Stock so issued were the shares of Common Stock, if any, that
were actually issued or sold on the exercise of such Rights or Options or rights
of conversion or exchange of such Convertible Securities, and such shares of
Common Stock, if any, were issued or sold for the consideration actually
received by the Corporation upon such exercise, plus the consideration, if any,
actually received by the Corporation for the granting of all such Rights or
Options, whether or not exercised, plus the consideration received for issuing
or selling all such Convertible Securities actually converted or exchanged, plus
the consideration, if any, actually received by the Corporation (other than by
cancellation of liabilities or obligations evidenced by such Convertible
Securities) on the conversion or exchange of such Convertible Securities,
provided that such readjustment shall not apply to prior conversions of
Preferred Stock.
                  (i) Certificate of Adjustment. In each case of an adjustment
or readjustment of the Conversion Price for the Series C Preferred Stock, the
Corporation, at its expense, shall cause its Chief Financial Officer to compute
such adjustment or readjustment in accordance with the provisions hereof and
prepare a certificate showing such adjustment or readjustment, and shall mail
such certificate, by first class mail, postage prepaid, to each registered
holder of the Series C Preferred Stock at the holder's address as shown in the
Corporation's books.
                  (j) Fractional Shares. No fractional shares of Common Stock
shall be issued upon any conversion of the Series C Preferred Stock. In lieu of
any fractional share to which the holder would otherwise be entitled, the
Corporation shall pay the holder cash equal to the product of such fraction
multiplied by the Common Stock's fair market value as determined in good faith
by the Board as of the date of conversion.
                  (k) Reservation of Stock Issuable Upon Conversion. The
Corporation shall at all times reserve and keep available out of its authorized
but unissued shares of Common Stock, solely for the purpose of effecting the
conversion of the shares of the Series C Preferred Stock, such number of its
shares of Common Stock as shall from time to time be sufficient to effect the

                                                                         Page 36
<PAGE>

conversion of all outstanding shares of the Series C Preferred Stock; and if at
any time the number of authorized but unissued shares of Common Stock shall not
be sufficient to effect the conversion of all then outstanding shares of the
Series C Preferred Stock, the Corporation will take such corporate action as
may, in the opinion of its counsel, be necessary to increase its authorized but
unissued shares of Common Stock to such number of shares as shall be sufficient
for such purpose.
                  (l) Notices. Any notice required by the provisions of this
Section 5 to be given to the holders of shares of the Series C Preferred Stock
shall be deemed given upon the earlier of actual receipt or deposit in the
United States mail, by certified or registered mail, return receipt requested,
postage prepaid, addressed to each holder of record at the address of such
holder appearing on the books of the Corporation.
                  (m) No Impairment. The Corporation shall not avoid or seek to
avoid the observance or performance of any of the terms to be observed or
performed hereunder by the Corporation, but shall at all times in good faith
assist in carrying out all such action as may be reasonably necessary or
appropriate in order to protect the conversion rights of the holders of the
Series C Preferred Stock against impairment.
         7.       Redemption.
                  (a) Redemption Request. If on and as of the fourth anniversary
of the initial issuance date of the Series C Preferred Stock, the Company has
not completed a Qualifying IPO, then holders of eighty percent (80%) of the
outstanding shares of Series C Preferred Stock may request redemption of all,
but not less than all, of the outstanding shares of Series C Preferred Stock by
giving not less than sixty (60) days prior written notice (a "Redemption
Notice") to the Corporation specifying the number of shares held by such holder.
(The date upon which such notice is provided to the Corporation is referred to
herein as a "Redemption Notice Date.") Upon receipt of a Redemption Notice, the
Corporation shall send a copy of the Redemption Notice to each other holder of
shares of Series C Preferred Stock, and each such other holder shall then be
bound by the decision of the holders of eighty percent (80%) of the outstanding
shares of Series C Preferred Stock that all, but not less than all, of the
outstanding shares of Series C Preferred Stock be redeemed. The Corporation
shall redeem at the Redemption Price (as provided for in Section 7(b) below) all
outstanding shares of Series C Preferred Stock on the date fixed for redemption
as set forth in the Redemption Notice (the "Redemption Date"). Each holder of
outstanding shares of Series C Preferred Stock shall be bound to redeem such
shares as described in this Section 6(a) and such Redemption Notice (except as
otherwise set forth in this Restated Certificate of Incorporation) and the
Corporation shall also be bound to redeem such shares as described herein. If at
any time, any holders of any other series of Preferred Stock or Common Stock of
the Corporation have elected to have any of their shares redeemed at the same
time as outstanding shares of Series C Preferred Stock are required to be
redeemed hereunder, the Corporation shall pay the applicable Redemption Price
(as provided for in Section 7(b)) on shares of Series C Preferred Stock prior to
any other payment on or redemption of the Corporation's other classes of capital
stock, including any other series of Preferred Stock or Common Stock.
                  (b) Redemption Price. The redemption price per share of Series
C Preferred Stock (the "Redemption Price") shall be equal to the greater of (A)
the Liquidation Preference thereof as described in Section 4(a) and (B) 120% of
the then current fair market value per share, as determined in accordance with
Section 6(d) above as of the applicable Redemption Date, plus all accrued and
unpaid dividends thereon.

                                                                         Page 37
<PAGE>

                  (c) Insufficient Funds. If the Corporation on any Redemption
Date does not have sufficient funds legally available to redeem the shares of
Series C Preferred Stock for which redemption is required pursuant to Section
7(a) hereof, then it shall, prior to redeeming any other series or class of the
Company's Preferred Stock or Common Stock, to the maximum lawful extent redeem
such shares of Series C Preferred Stock on a pro rata basis among the Series C
Preferred Stock stockholders in proportion to the number of shares held by each
of them, and shall redeem the remaining shares to be redeemed as soon as
sufficient funds are legally available.
                  (d) Mechanics of Redemption. Each holder of outstanding shares
of Series C Preferred Stock shall promptly surrender the certificate or
certificates (or affidavit(s) of loss thereof) representing such shares to the
Corporation at the Corporation's principal executive office, and thereupon the
Corporation shall pay the portion of the Redemption Price for such shares to be
paid as described in Section 7(a) hereof in immediately available funds, by wire
transfer to an account designated by the holder of such shares or by certified
or bank check payable to the order of such holder. Each stock certificate
surrendered for redemption shall be canceled and retired.
                  (e) Ranking. At no time shall the Corporation redeem shares of
any other series of Preferred Stock of the Corporation or pay the applicable
redemption price for or make any other payment on shares of any other series of
Preferred Stock of the Corporation to holders of such other series of Preferred
Stock so long as any shares of Series C Preferred Stock are outstanding and have
not been redeemed.
         8. Adjustments for Stock Splits, Etc. Wherever in this Certificate
there is a reference to a specific number of shares of Common Stock or Series C
Preferred Stock of the Corporation of any class or series, then, upon the
occurrence of any subdivision, combination or stock dividend of such class or
series of stock, the specific number of shares so referenced in this Certificate
shall automatically be proportionally adjusted to reflect the effect on the
outstanding shares of such class or series of stock by such subdivision,
combination or stock dividend.
         9. No Reissuance of Preferred Stock. No share or shares of Series C
Preferred Stock acquired by the Corporation by reason of redemption, purchase,
conversion or otherwise shall be reissued, and all such shares shall be
canceled, retired and eliminated from the shares which the Corporation shall be
authorized to issue.

                                                                         Page 38<PAGE>

                              SETTLEMENT AGREEMENT

                                     BETWEEN

             NET VALUE HOLDINGS, INC. AND STRATEGICUS PARTNERS, INC.
                                 (together NVH),

                                 DOUGLAS SPINK,

                                 MERUS PARTNERS

                                       and

                                 ATER WYNNE LLP

                                (as Escrow Agent)

                             DATED: August 17, 2000

<PAGE>

                                TABLE OF CONTENTS

Paragraph                                                              Page
---------                                                              ----
1.    AGREEMENTS WITH RESPECT TO THE COMMON STOCK OF NVH..................2
2.    OTHER AGREEMENTS OF THE PARTIES.....................................6
3.    THE CLOSING.........................................................8
4.    CONDITIONS TO CLOSING...............................................8
5.    REPRESENTATIONS AND WARRANTIES.....................................10
6.    MISCELLANEOUS......................................................11

EXHIBITS

Exhibit A - Form of Proxy
Exhibit B - Form of Investment Letter
Exhibit C - Promissory Note
Exhibit D - Escrow Agreement
Exhibit E - Pledge Agreement [Intentionally Deleted]
Exhibit F - NVH General Release
Exhibit G - Spink General Release
Exhibit H - Webmodal General Release
Exhibit I - Mutual Non-Disparagement Agreement
Exhibit J - Stipulations of Dismissal with respect to the Spink Oregon, Spink
            Delaware, NVH Delaware and Rosendahl cases.

                                       i
<PAGE>

                              SETTLEMENT AGREEMENT

         NetValue Holdings, Inc. and Strategicus Partners, Inc. (together
"NVH"), Douglas B. Spink, ("Spink"), and Merus Partners, Inc.("Merus"), enter
into this Settlement Agreement (the "Agreement') on August 17, 2000.

         NVH, Spink, and Merus are currently parties to five lawsuits, as
follows:

         Douglas Spink v. Net Value Holdings, Inc.; Case No. CV00-045-BR in the
U.S. District Court for the District of Oregon; ("Spink Oregon");

         Douglas Spink v. Net Value Holdings, Inc.; Civil Action No.18097-NC and
18106-NC, Court of Chancery for Newcastle County, Delaware ("Spink Delaware");

         Netvalue Holdings, Inc. v. Douglas B. Spink and Merus Partners, Inc.;
Civil Action No. 00-454-SLR; U.S. District Court for the District of Delaware;
("NVH Delaware");

         Greg Biggs v. Douglas Spink, Strategicus Partners, Inc. and Net Value
Holdings, Inc., Case No. 00-06-05688 Circuit Court for the State of Oregon for
Multnomah County ("Biggs"); and

         Steve Rosendahl and Jim Steuer v. Douglas B. Spink; Net Value Holdings,
Inc; Aspen Value, LLC; and Merus Partners, Inc., Case No. 0007-07595 Circuit
Court for the State of Oregon for Multnomah County; ("Rosendahl").

         NVH, Spink, and Merus wish to resolve completely Spink Oregon, Spink
Delaware, NVH Delaware, and to provide for the handling of Rosendahl and Biggs.

         NVH, Spink, and Merus also wish to resolve any and all open issues
among them, and to enter into releases of all claims other than those reserved
in this Agreement.

         The parties therefore agree:

                                       1
<PAGE>

1. Agreements with Respect to the Common Stock of NVH.

         1.1 Acknowledgment of Ownership. Subject to, and without waiver of the
claims that have been asserted by it prior to the date hereof, and which by
virtue of this Agreement are being released, NVH acknowledges that Spink is, as
of the date of this Agreement, the record owner of 2,047,856 shares of NVH
common stock (the "Original Shares").

         1.2 Proxy. Spink grants Andrew Panzo on behalf of the NVH Board of
Directors his irrevocable proxy to vote any portion or all of the Original
Shares at NVH's Annual Meeting of Shareholders to be held September 25, 2000, or
later if postponed or adjourned, as recommended by the Board of Directors of
NVH, on all issues described in NVH's definitive proxy materials as filed with
the Securities and Exchange Commission (SEC), and as may be subsequently amended
to reflect the terms of this Agreement, if at all. Spink acknowledges the proxy
to be coupled with an interest. Spink grants with the proxy rights to assign
that proxy to such officer as the Board deems suitable for exercise, and agrees
to execute the form of proxy attached hereto as Exhibit "A".

         1.3 Return of Shares for Cancellation. Upon the "Closing," (as
hereinafter defined) Spink will surrender and return to NVH for cancellation, in
consideration of the releases and mutual covenants herein contained, out of the
Original Shares, 1,212,856 shares of NVH Common Stock (the "Return Shares"). The
parties acknowledge that the balance of the Original Shares of 835,000 shares
(the "Balance Shares") shall be dealt with in accordance with Section 1.4
hereafter.

         1.4 Distribution of the Balance Shares. Spink shall produce the Balance
Shares at the Closing together with executed Stock Powers, to be reissued and
distributed at the Closing by NVH upon the direction of Spink in the following
manner:
<TABLE>
<CAPTION>
                                                                                       Certificate
                        Categories                    Reissued in name of             Denominations
                        ----------                    -------------------             -------------
<S>                                           <C>                                     <C>
              Resolution Shares                                                                               455,934
                   Target Growth shares       Target Growth Fund                                284,054
                   Rosendahl Shares                Steven Rosendahl                              70,000
                   Steuer Shares              James Steuer                                       70,000
              Rosendahl Contingency Shares    Douglas Spink, to be                               20,000
                                              retained by NVH pursuant to
                                              Section 1.5.2
                   Aspen Value shares         Aspen Value Holdings LLC                           11,880
              Liquidity Shares                Douglas B. Spink                                  100,000       100,000

              Lockup Shares                                                                                   269,066
                   Biggs Reserve Shares       Ater Wynne as Escrow Agent                         65,000
                                              for Douglas B. Spink
                   Last Shares                Same Legend as above                              204,066
              Uphoff Shares                   Barry Uphoff                                       10,000        10,000
              Balance Shares:                                                                   835,000       835,000
                                                                                              ---------     ---------
              Return Shares:                  Douglas B. Spink                                1,212,856     1,212,856
                                                                                                            ---------
              Total Original Shares:                                                                        2,047,856
                                                                                                            =========
</TABLE>
                                       2
<PAGE>

         1.5 Instructions to Transfer Agent and Delivery of the Resolution
Shares. Spink has advised NVH that the Resolution Shares to be transferred have
either been transferred by Spink, or Spink has agreed to transfer such shares,
all in private transactions pursuant to the so-called 4(1.5) exemption under the
Securities Act of 1933, as amended (the "Securities Act"). NVH agrees to provide
instructions to its transfer agent to facilitate transfer of these shares at the
Closing upon receipt of evidence satisfactory to NVH's counsel, on or before
Closing, that the transfers were, or are to be, accomplished as private
transactions exempt from the registration requirements of the Securities Act. To
evidence the foregoing, each of Aspen Value Holdings and Target Growth Fund
shall provide NVH and its transfer agent with executed investment letters on or
before the Closing, the form of which is attached hereto as Exhibit "B".

                  1.5.1. Dispositive Provisions Relating to the Rosendahl and
                  Steuer Shares. In recognition of the claims asserted under the
                  Rosendahl case, NVH shall promptly following Closing deposit
                  the Rosendahl and Steuer shares with the appropriate court of
                  competent jurisdiction, or otherwise tender such shares in the
                  procedure deemed most appropriate by NVH's counsel in
                  consultation with Spink's counsel, in discharge in full of
                  NVH's obligations under the Rosendahl case.

                  1.5.2. The Rosendahl Contingency Shares. NVH may retain the
                  Rosendahl contingency shares at Closing. Once the Rosendahl
                  case has been dismissed with prejudice and after all periods
                  of appeal have expired (unless such dismissal is voluntary,
                  precluding the possibility of any appeal), in which it is
                  apparent that no additional claims can be made against NVH by
                  Rosendahl or Steuer, or in any way related to the Rosendahl
                  case, NVH will, to the extent no indemnification claims are
                  outstanding under Section 2.7.2. hereunder, turn over and
                  deliver to Spink the Rosendahl contingency shares. To the
                  extent that claims are asserted by NVH under Section 2.7.2,
                  NVH may upon ten (10) days written notice to Spink, assert
                  these claims and satisfy such claims (not as the exclusive
                  means of redress) as against the Rosendahl contingency shares.

         1.6 Instructions to Transfer Agent and Delivery of the Liquidity
Shares. NVH agrees to provide instructions to its transfer agent to facilitate
transfer of the Liquidity Shares to Spink upon the Closing. The Liquidity Shares
shall continue to bear a standard restrictive legend under Rule 144 of the
Securities Act, however, NVH acknowledges that Spink's beneficial ownership of
these shares commenced as of July 31, 1999. NVH also acknowledges that Spink
shall be permitted to sell or transfer the Liquidity Shares, absent any of the
restrictions upon resale applicable to the Lockup Shares, subject only to
compliance with applicable federal and state securities laws, including but not
limited to Rule 144 of the Securities Act.

         1.7 Instructions to Transfer Agent and Delivery of the Lockup Shares.
The Lockup Shares are to serve as collateral to secure Spink's obligation to
NVH: (i) to repay the promissory note in the principal amount of $310,000
attached hereto as Exhibit "C" (the "Note"), as more particularly described at
Section 2.1 hereafter; (ii) to indemnify NVH against matters arising in the
Biggs litigation, as more particularly described at Section 2.7 hereafter; and
(iii) to insure compliance with the resale provisions of Sections 1.8.3 and
1.8.4 hereafter. At the Closing, the Lockup Shares shall be delivered by NVH to
Ater Wynne LLP as Escrow Agent ("Escrow Agent"). The Escrow Agent agrees to hold
the Lockup Shares in escrow in accordance with the terms of this Agreement and
the Escrow Agreement attached hereto and made a part hereof as Exhibit "D".

         1.8 Dispositive Provisions relating to the Lockup Shares.

                                       3
<PAGE>

                  1.8.1 The Biggs Reserve Shares. The Biggs Reserve Shares,
         together with stock transfer powers enabling transfer to NVH or sale,
         executed in blank by Spink, or the cash sum of $250,000, either of
         which can be substituted in the discretion of Spink (the "Biggs
         Reserve"), shall be delivered to the Escrow Agent at Closing and held
         in escrow by the Escrow Agent to secure the obligation of Spink and
         Merus to indemnify NVH as set forth in Section 2.7 hereof. The Biggs
         Reserve shall be held by the Escrow Agent and utilized to satisfy any
         demands made for indemnification by NVH. Once the "release conditions"
         identified below are satisfied, the Escrow Agent shall make a final
         accounting of the Biggs Reserve held in escrow. If at that time there
         are pending any unresolved indemnification claims, the Escrow Agent
         shall withhold so much of the Biggs Reserve as may be required to
         satisfy the claim. If there are no unresolved indemnification claims,
         the remainder of the Biggs Reserve shall be: (i) returned to Spink if
         the Note has been satisfied in full and if all restrictions upon resale
         of the Last Shares have expired; or (ii) delivered to the Escrow Agent
         to continue to be held in escrow in addition to the Last Shares in
         accordance with Section 1.8.2 et seq. if the Note has NOT been
         satisfied in full or if all restrictions upon resale of the Last Shares
         shall NOT have expired. For the purposes hereof, the "release
         conditions" are satisfied once the Escrow Agent delivers to NVH an
         order dismissing the Biggs case as to NVH and Strategicus Partners,
         Inc. with prejudice, or otherwise a final order is entered in that case
         in NVH's and Strategicus' favor and provided the time for any permitted
         appeal has run and no appeal has been filed.

                           (i) Demand against Reserve. The Biggs Reserve may be
                               drawn upon by NVH to reimburse expenses of
                               defense or amounts paid in judgment, incurred by
                               and paid by NVH, that Spink has promised to cover
                               under Section 2.7 below relating to
                               indemnification, under these procedures. NVH
                               shall present to Escrow Agent NVH's Demand, in
                               the form of NVH's invoice together with the
                               affidavit of NVH's CEO or Secretary that 1) the
                               invoiced amounts represent either unreimbursed
                               expenses, costs of defense, or judgment, paid by
                               NVH in the Biggs case; 2) Written demand (a copy
                               of which shall be attached) has been made upon
                               Spink for payment of the invoice at least thirty
                               days prior to the date of presentation to escrow,
                               and the demand has not been satisfied; 3) The
                               invoiced amounts are properly due under the
                               indemnity commitments of this Agreement. The
                               operation and administration of the escrow,
                               together with the manner in which claims
                               submitted to the Escrow Agent are to be handled,
                               are set forth within the Escrow Agent attached
                               hereto as Exhibit "D".

                  1.8.2 The Last Shares. The Last Shares (defined hereafter to
         include the Biggs Reserve) shall be held in escrow by the Escrow Agent
         until the later of: (i) Spink's satisfaction and payment in full to NVH
         of the Note attached hereto at Exhibit "C"; and (ii) the expiration of
         the restrictions upon resale identified at Sections 1.8.3 and 1.8.4
         hereafter.

                                       4
<PAGE>

                  1.8.3 Restrictions upon Resale. Neither Spink nor the Escrow
         Agent shall sell, transfer or permit the sale or transfer of the Last
         Shares until the later of: (i) Spink's payment in full to NVH of the
         Note attached hereto at Exhibit "C"; and (ii) subject to Section 1.8.4
         hereafter, the expiration of the "Lockup Period" which shall be defined
         as the one year anniversary of this Agreement. The Lockup Period shall,
         however, expire earlier as to that number of the Last Shares that is
         determined by multiplying the number of Last Shares then being held in
         escrow by the percentage of shares sold by Andrew Panzo prior to the
         one year anniversary of this Agreement as compared to the 900,000
         shares owned by Andrew Panzo as of May 11, 2000 (assuming for this
         purpose that he exercised all of his outstanding options). For example,
         if Mr. Panzo exercises options for and sells 450,000 shares prior to
         the one year anniversary, thereafter the Escrow Agent would be
         permitted to allow Mr. Spink to sell 50% of the Last Shares from
         escrow, provided, however, until the Note is paid in full, the
         provisions of Section 1.8.4. would apply to the sale of such shares.

                  1.8.4 Resale of the Last Shares prior to Satisfaction in full
         of the Note. Upon expiration of the Lockup Period, however, prior to
         the satisfaction of the Note in full, the Escrow Agent shall only be
         permitted to enable Spink to withdraw from escrow that applicable
         portion of the Last Shares as is permitted by virtue of Section 1.8.3
         hereunder, provided: (i) the Last Shares to be withdrawn from escrow
         are being publicly sold into the market to an "independent third party"
         (defined as a purchaser not related in any manner by blood, family
         relations or any business affiliations or transactions with Spink or
         Merus) or are privately sold to an "independent third party" at
         prevailing market prices, AND, the Escrow Agent takes whatever steps
         are necessary so as to insure that fifty percent (50%) of the gross
         proceeds derived from such sales or transfers are immediately paid over
         to NVH towards the repayment in full of the Note. Once the Note has
         been repaid in full, the Lockup Period has expired and the conditions
         to the release of the Biggs Reserve Shares have been satisfied, the
         Last Shares (including the shares formerly identified as the Biggs
         Reserve Shares) shall be released by the Escrow Agent to Spink and the
         escrow may be terminated.

2. Other Agreements of the Parties. For and in consideration of the mutual
covenants and agreements contained in this Agreement, the parties do hereby
agree as follows:

         2.1 Advance to Spink. Upon the Closing, NVH will advance the sum of
$250,000 to Spink. The $250,000, plus another sum of $60,000 (in recognition of
other NVH prior advances on behalf of Mr. Spink) shall be due and payable by
Spink to NVH, as evidenced by a Note in the principal amount of $310,000 which
Spink shall deliver to NVH at the Closing. The Note shall be in the form
attached hereto as Exhibit "C".

         2.2 Collateral for Repayment. As collateral for the repayment of the
Note, upon the Closing, Spink agrees to deliver the Lockup Shares to the Escrow
Agent to be held by the Escrow Agent pursuant to the terms hereof and in
accordance with the Escrow Agreement attached hereto as Exhibit "D."

         2.3 Release of Spink, et al. Upon the Closing, NVH agrees to provide a
release to Spink and Merus in accordance with the terms of the General Release
attached hereto as Exhibit "F".

         2.4 Release of NVH et. al. Upon the Closing, Spink and others agree to
provide a release to NVH and others in accordance with the terms of the General
Release attached hereto as Exhibit "G".

         2.5 Payment of Accrued Salary. Upon the Closing, NVH will pay to Spink
three months of salary due under his employment agreement as it was in effect as
of October 1999, subject to standard and customary withholding for federal and
state payroll based taxes.

         2.6 Delivery of Shares. The Resolution Shares, Lockup Shares and
Liquidity Shares shall be delivered by NVH in the manner described in Section
1of this Agreement. The Return Shares shall be delivered to by Spink NVH for
cancellation, each to be delivered with fully executed stock powers enabling
transfer.

                                       5
<PAGE>

         2.7 Indemnification.

                  2.7.1. Biggs Matter. Spink will indemnify, defend, and hold
                  NVH harmless from any and all expenses, including counsel
                  fees, incurred by it in connection with the Biggs case, as
                  well as any judgment entered against NVH in the Biggs case.
                  NVH may retain its own counsel to defend this matter.

                  2.7.2. Rosendahl Matter. NVH has in full discharge of its
                  responsibilities under the Rosendahl case, agreed to deposit
                  the Rosendahl shares and the Steuer shares with the
                  appropriate court, or otherwise tender them as deemed
                  appropriate by their counsel in consultation with Spink's
                  counsel. To the extent that following the date of the Closing
                  NVH is caused to incur additional expenses including counsel
                  fees, issue additional shares, or pay a judgment in the
                  Rosendahl case, Spink agrees to indemnify, defend and hold NVH
                  harmless from and against all such expenses, judgments or the
                  issuance of such shares. NVH may, however, avoid the assertion
                  of any such claim for indemnity by cancelling the Rosendahl
                  contingency shares after ten days written notice to Spink
                  equal in "value" to the claim for indemnity. For this purpose,
                  "value" of the shares shall be determined as the average
                  closing trading price of the NVH common stock for the five (5)
                  trading days prior to the date notice was sent by NVH to Spink
                  of a claim under this section.

         2.8 SEC Filings. Promptly following the Closing of this Agreement, NVH
shall cause to be filed a Form 8K with the SEC, containing in general form and
substance the following text:

         In earlier filings with the Commission, including those dated May 11,
         2000 (10k); June 29, 2000 (S1/A); August 4, 2000 (DEF 14A) and August
         11, 2000 (10Q), we noted ongoing lawsuits with Mr. Douglas B. Spink.
         All matters between us and Mr. Spink have now been settled, on terms
         that are mutually agreeable and that resolve all open issues between
         the parties, and under which any allegations of wrongdoing have been
         withdrawn. We have accordingly settled all claims in such cases on this
         basis: 1) Mr. Spink has agreed to allow us to re-acquire for
         cancellation 1,212,876 shares of his stock which leaves him with
         835,000 shares of our stock in place of 2,047,876 shares originally
         issued to him; 2) Mr. Spink's salary will be paid for the last three
         months of 1999; 3) Mr. Spink has agreed to lock up a portion of his
         shares for a one-year period; 4) We have agreed to lend Mr. Spink
         $250,000, repayable either three years from issue date or out of half
         the proceeds from the sale of any shares of our stock from the
         locked-up shares; 5) Mr. Spink has agreed to add to the note for the
         funds advanced the sum of $60,000 to cover certain advances previously
         made; and 6) Mr. Spink has agreed to hold us harmless and defend us in
         a lawsuit filed by a Mr. Biggs.

         2.9 Release of Webmodal, Inc. On or before the Closing, Spink and Merus
will execute a General Release in the form attached hereto at Exhibit "H"
releasing Webmodal, Inc. from and against any and all obligations under a
promissory note to Spink and/or Merus Partners dated August 2, 1999 in the
principal amount of $245,588.23.

         2.10 Non-Disparagement. Each of the parties agree to the terms of the
Mutual Non-Disparagement Agreement attached hereto at Exhibit "I".

         2.11 The Uphoff Shares. At the Closing, Spink shall sell 10,000 shares
for no consideration to Barry Uphoff in a private transaction.

3. The Closing. A closing (the "Closing") shall occur as soon as possible
following the satisfaction of the conditions to Closing identified at Section 4
hereafter; however, in no event later than August 25, 2000. The Closing shall be
held in the offices of the Escrow Agent, or by means of facsimile or other means
deemed acceptable by the parties.

                                       6
<PAGE>

4. Conditions to Closing.

         (a) All obligations of NVH under this Agreement are subject to the
fulfillment, on or before the Closing, of each of the following conditions, any
one or all of which may be waived by NVH:

                  (i) The Board of Directors of NVH shall have approved the
                  execution of this Agreement and the related Exhibits, and the
                  consummation of the transactions described therein.

                  (ii) The representations and warranties of Spink and Merus
                  contained in this Agreement or in any certificate or document
                  delivered in connection with this Agreement shall be true in
                  all respects as of the time of the Closing as though such
                  representations and warranties were made at and as of such
                  time.

                  (iii) Spink and Merus shall have performed and complied in all
                  material respects with all covenants and agreements required
                  by this Agreement.

                  (iv) Spink and Merus shall have executed and delivered all of
                  the Exhibits referred to in this Agreement.

                  (v) The Escrow Agent shall have executed the Escrow Agreement.

                  (vi) Each of Target Growth, Aspen Value and Barry Uphoff shall
                  have executed and delivered investment letters in similar form
                  and substance to that of Exhibit "I".

                  (vii) Fully executed stipulations of dismissal in the form
                  attached hereto as Exhibit "J" have been delivered to NVH with
                  respect to the Spink Oregon, Spink Delaware, and NVH Delaware
                  cases.

                  (viii) Spink shall have delivered the Lockup Shares to the
                  Escrow Agent to be held in accordance with the Escrow
                  Agreement, together with fully executed stock powers enabling
                  transfer.

                  (ix) Spink shall have delivered the Return Shares to NVH for
                  cancellation.

                  (x) Spink shall have delivered the Balance Shares, together
                  with executed irrevocable stock powers enabling transfer
                  together with executed irrevocable stock powers enabling such
                  cancellation.

                  (xi) Spink and Merus shall have executed a General Release in
                  favor of NVH and a General Release in favor of Webmodal, Inc.

                  (xii) Spink and Merus shall have executed the Note.

         (b) All obligations of Spink and Merus under this Agreement are subject
to the fulfillment, on or before the Closing, of each of the following
conditions, any one or all of which may be waived by Spink or Merus:

                  (i) The representations and warranties of NVH contained in
                  this Agreement or in any certificate or document delivered in
                  connection with this Agreement shall be true in all respects
                  as of the time of the Closing as though such representations
                  and warranties were made at and as of such time.

                  (ii) NVH shall have performed and complied in all material
                  respects with all covenants and agreements required by this
                  Agreement.

                  (iii) NVH shall have executed and delivered all of the
                  Exhibits referred to in this Agreement.

                                       7
<PAGE>

                  (iv) Fully executed stipulations of dismissal in the form
                  attached hereto as Exhibit "J" have been delivered to NVH with
                  respect to the Spink Oregon, Spink Delaware, and NVH Delaware
                  cases.

                  (v) The Escrow Agent shall have executed the Escrow Agreement.

                  (vi) NVH shall have transferred the Resolution Shares in the
                  manner required hereunder.

                  (vii) NVH shall have transferred the Liquidity Shares in the
                  manner required hereunder.

                  (viii) NVH shall have executed a General Release in favor of
                  Spink.

                  (ix) NVH shall have made the advance and paid the accrued
                  salary required hereunder.

                  (x) Spink shall have delivered the Uphoff Shares to Barry
                  Uphoff.

5. Representations and Warranties.

         5.1 Each of the corporate parties represent and warrant that they are
duly organized, validly existing and in good standing under the laws of their
respective states of incorporation and have full power and authority to execute
and deliver this Agreement and to assume and perform all obligations thereunder.
Neither the execution nor the delivery of this Agreement by any such party, or
any of the transactions contemplated herein, (i) will result in a violation of
the certificates of incorporation or the by-laws of such corporations; (ii)
conflict with, or constitute a breach or default under any applicable judgment,
order, writ, injunction or decree of any court of any applicable law or any
applicable rule or regulation of any administrative agency or governmental or
regulatory authority or (iii) violates, conflicts with, or constitutes a default
(or an event or condition that, with notice or lapse of time, or both, would
constitute a default) under any contract, commitment, understanding,
arrangement, agreement or restriction of any kind or character to which any such
corporation is a party or may be bound.

6. Miscellaneous.

         6.1 Actions Prior to Closing. Each party agrees to cooperate with each
other in good faith to the fullest extent reasonable to promptly satisfy all
conditions to the consummation of this Agreement.

         6.2 Stay of Outstanding Litigation. Immediately upon execution of this
Agreement, Spink, Merus and NVH, though their trial counsel, shall advise the
Courts in the NVH Delaware, Spink Delaware and Spink Oregon matters that the
parties have executed this Agreement and that all proceedings pending in these
matters shall be stayed pending Closing, provided further that, in the event
Closing does not occur, NVH shall have an additional ten (10) days after the
date this Agreement terminates to file responses to the amended complaint in the
Spink Oregon matter and in response to the motions to dismiss or transfer filed
by Spink and Merus in the NVH Delaware matter. Spink, Merus and NVH shall
instruct their counsel to execute whatever stipulations or motions may be
required by the Courts to give effect to the provisions of this Section 6.2.

         6.3 Arbitration. If any controversy, disagreement or issue shall arise
between the parties hereto in the performance, interpretation and application of
any part of this Agreement, the parties hereto agree to submit such controversy,
disagreement or issue to arbitration in accordance with the Commercial
Arbitration Rules, then obtaining, of the American Arbitration Association. The
arbitrators shall be obligated to apply the laws of the State of Delaware and
the arbitrators shall not be empowered to award punitive damages. Venue for any
such arbitration shall be in Chicago, Illinois. The arbitrators' decision on all
matters within their authority shall be final and binding, and judgment to
enforce the award may be entered in any court having jurisdiction. The
arbitrators shall be empowered to award specific performance remedies without
proof of irreparable harm, to award interim injunctive relief, and also to award
costs and fees to any party that substantially prevails. Either party may serve
upon the other notice stating that such party desires to have such controversy
settled by arbitration and setting forth the name and address of the person whom
such party has designated to act as an arbitrator. Within fifteen (15) days
after receipt of such notice, the other party shall designate a person to act as
arbitrator and shall notify the party requesting arbitration of such designation
and the name and address of the person so designated. If the party upon whom
such written request for arbitration is served, shall fail to designate its
arbitrator within fifteen (15) days after receipt of such notice, then the
arbitrator designated by the party requesting arbitration shall apply to the
American Arbitration Association, Chicago Chapter, or its successor to designate
and appoint such second arbitrator. The two (2) arbitrators designated as
aforesaid shall meet within ten (10) days after the second arbitrator is
appointed and if within thirty (30) days after the second arbitrator is
appointed they shall not resolve the question or items in dispute, they shall
promptly select a third arbitrator. If the two arbitrators have not selected a
third arbitrator within such thirty (30) day period, then either arbitrator, on
five (5) days notice in writing to the other, or both arbitrators, shall apply
to the American Arbitration Association, Chicago Chapter, or its successor to
designate and appoint a third arbitrator.

                                       8
<PAGE>

         6.4 Public Announcements. Subject to the provisions of Section 2.8
herein, Spink and NVH shall consult with each other before issuing any press
release or otherwise making any public statements with respect to the subject
matter of the Settlement Agreement or other transactions contemplated by this
Agreement and shall not issue any other press release or make any other public
statement without the consent of the other party, except as may be required by
law or by obligations pursuant to any listing agreement with a national
securities exchange.

         6.5 Expenses. Except as otherwise expressly provided herein, all costs
and expenses incurred in connection with the Agreement and the transactions
contemplated hereby shall be paid by the party incurring such expenses whether
or not the Agreement is consummated.

         6.6 Reserved Rights. The parties acknowledge that Mr. Spink's rights as
a shareholder of NVH as to any matters first arising under applicable law after
the Closing generally are not released.

         6.7 Notice. "Notice" means notice given as described here. Notice will
be given to Spink or Merus at:

                  Mr. Douglas B. Spink
                  Merus Partners Inc.
                  15455 NW Greenbrier Parkway, Suite 210
                  Beaverton OR 97006

                  With a copy to:

                  Mark A. Turner
                  William C. Campbell
                  Ater Wynne LLP
                  222 S.W. Columbia, Suite 1800
                  Portland, Oregon 97201

                  and to NVH at its principal offices, attn:  Stephen Cohen,
                  General Counsel.

Each party can change its own Notice address and designated Notice recipient, by
Notice. Notice shall be effective when actually received by the designated
person, in any form that leaves a hard copy record of the notice in that
person's possession. If sent certified or registered mail, postage prepaid,
return receipt requested, notice is considered effective on the date the return
receipt shows the notice was accepted, refused, or returned undeliverable.

         6.8 Severability. Each clause of this Agreement is severable. If any
clause is ruled void or unenforceable, the balance of the agreement shall
nonetheless remain in effect.

         6.9 Non-waiver. A waiver of one or more breaches of any clause of this
agreement shall not act to waive any other breach, whether of the same or
different clauses.

         6.10 Assignment. Neither this Agreement nor any agreement made part of
this Agreement by exhibit may be assigned without the express written consent of
each party, which consent will not be unreasonably withheld.

         6.11 Governing law, Jurisdiction. This agreement is governed by the
laws of the State of Delaware.

         6.12 Integration. This agreement is the complete agreement between the
parties as of the date hereof, and supersedes all prior agreements, written or
oral. It may be modified only in writing signed by the original parties hereto,
or by their successors or superiors in office.

         6.13. Counterparts. This Agreement may be executed in any number of
counterparts, and by different parties hereto in separate counterparts, and may
be delivered by facsimile transmission, each of which when so executed shall be
deemed an original and all of which taken together shall constitute but one and
the same agreement.

         6.14. Exhibits. The parties acknowledge that the Exhibits will be
provided and agreed upon between the date hereof and the Closing.

                                       9
<PAGE>
Merus Partners, Inc.                        Net Value Holdings, Inc.

By:                                         By:
   -----------------------------------         --------------------------------
   Douglas B. Spink, CEO                       Andrew Panzo, CEO

Douglas B. Spink                            Strategicus Partners, Inc.

                                            By:
   -----------------------------------         --------------------------------
                                               Andrew Panzo, CEO

Ater Wynne LLP, as Escrow Agent

By:
   -----------------------------------
   Mark A. Turner, Partner

                                       10

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}]]