Document:

Amended and Restated Credit Agreement

 Exhibit 10.01 
 Execution Copy 
 AMENDED AND RESTATED 
 CREDIT AGREEMENT 
 By and Between

 WEST RECEIVABLES PURCHASING, LLC, 
 as Borrower, 
 and 
 TOGM, LLC, 
 as Lender, 
 Dated as of April 30, 2009 
 Effective as of December 30, 2008 

 TABLE OF CONTENTS 
  

									
	 	 	 	 	 	  	 	  	Page
	ARTICLE I	 	DEFINITIONS	  	1
			
	            Section 1.1	 	Definitions	  	1
			
	ARTICLE II	 	LOAN FACILITIES	  	10
			
	            Section 2.1	 	Loans to Purchase Asset Pools	  	10
			
	            Section 2.2	 	Obligation to Repay Loans; Issuance of Notes	  	12
			
	            Section 2.3	 	Interest on Loans	  	13
			
	            Section 2.4	 	Computation and Payment of Interest on Loans	  	13
			
	            Section 2.5	 	Payment of Principal and Interest on Loans	  	14
			
	            Section 2.6	 	Transfer or Assignment of Loans	  	14
			
	            Section 2.7	 	Collection and Deposit of Asset Series Proceeds	  	14
			
	            Section 2.8	 	Distribution of Asset Series Proceeds	  	15
			
	            Section 2.9	 	75% Test	  	16
			
	ARTICLE III	 	COLLATERAL FOR LOANS; CUSTODY, SERVICING AND COLLECTIONS	  	18
			
	            Section 3.1	 	Pledge of Asset Pool Collateral	  	18
			
	            Section 3.2	 	Perfection of Security Interests in Personal Property Collateral	  	18
			
	            Section 3.3	 	Servicing of Assets	  	18
			
	            Section 3.4	 	Authority to Settle or Sell Loan Collateral	  	18
			
	            Section 3.5	 	Exchange of Assets with Asset Pool Sellers	  	20
			
	ARTICLE IV	 	CONDITIONS OF LENDING	  	20
			
	            Section 4.1	 	Conditions Precedent to the Initial Loan	  	20
			
	            Section 4.2	 	Conditions Precedent to Each Loan	  	21
			
	            Section 4.3	 	Representations and Warranties Upon Making a Loan	  	22
			
	ARTICLE V	 	REPRESENTATIONS AND WARRANTIES	  	23
			
	            Section 5.1	 	Existence and Power; Name; Chief Executive Office	  	23
			
	            Section 5.2	 	Authorization for Borrowings; No Conflict as to Law or Agreements	  	23
			
	            Section 5.3	 	Legal Agreements	  	23
			
	            Section 5.4	 	Subsidiaries	  	23
			
	            Section 5.5	 	Financial Condition; No Adverse Change	  	23
			
	            Section 5.6	 	Litigation	  	24

  

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 TABLE OF CONTENTS 
  

							
	 	 	 	 	 	  	Page
	            Section 5.7	 	Taxes	  	24
			
	            Section 5.8	 	Title and Liens	  	24
			
	            Section 5.9	 	Plans	  	24
			
	            Section 5.10	 	Default	  	24
			
	            Section 5.11	 	Submissions to Lender	  	24
			
	ARTICLE VI	 	AFFIRMATIVE COVENANTS OF THE BORROWER	  	26
			
	            Section 6.1	 	Reporting Requirements	  	26
			
	            Section 6.2	 	Books and Records; Inspection and Examination; Verification of Collection Activity	  	27
			
	            Section 6.3	 	Compliance with Laws	  	27
			
	            Section 6.4	 	Payment of Taxes and Other Claims	  	27
			
	            Section 6.5	 	Maintenance of Properties	  	27
			
	            Section 6.6	 	Preservation of Legal Existence	  	27
			
	            Section 6.7	 	Special Purpose Entity	  	28
			
	            Section 6.8	 	Arms-Length Transactions	  	28
			
	            Section 6.9	 	Purchase Agreements	  	28
			
	            Section 6.10	 	Right of Lender to Place a Sampling of Assets with Independent Servicer	  	29
			
	ARTICLE VII	 	NEGATIVE COVENANTS	  	29
			
	            Section 7.1	 	Liens	  	29
			
	            Section 7.2	 	Sale or Transfer of Assets; Suspension of Business Operations	  	29
			
	            Section 7.3	 	Consolidation and Merger; Asset Acquisitions	  	29
			
	            Section 7.4	 	Accounting	  	29
			
	            Section 7.5	 	Modification or Termination of Agreements	  	29
			
	            Section 7.6	 	No Commissions or Rebates on Dispositions or Collections	  	29
			
	ARTICLE VIII	 	EVENTS OF DEFAULT; RIGHTS AND REMEDIES	  	30
			
	            Section 8.1	 	Loan Series Events of Default	  	30
			
	            Section 8.2	 	Facility Events of Default	  	31
			
	            Section 8.3	 	Rights and Remedies Upon the Occurrence of a Loan Series Event of Default	  	32

  

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 TABLE OF CONTENTS 
  

							
	 	 	 	 	 	  	Page
	            Section 8.4	 	Rights and Remedies Upon the Occurrence of a Facility Event of Default	  	33
			
	            Section 8.5	 	Application of Asset Proceeds upon the Occurrence of a Loan Series Event of Default	  	34
			
	            Section 8.6	 	Application of Asset Proceeds in the Event of Acceleration by the Lender or upon the Occurrence of a Facility Event of Default under Section 8.2(b)	  	34
			
	            Section 8.7	 	Borrower Cure	  	35
			
	ARTICLE IX	 	MISCELLANEOUS	  	35
			
	            Section 9.1	 	No Waiver; Cumulative Remedies	  	35
			
	            Section 9.2	 	Amendments, Requested Waivers, Etc	  	35
			
	            Section 9.3	 	Severability Clause	  	35
			
	            Section 9.4	 	Notices	  	35
			
	            Section 9.5	 	Reimbursement of the Lender’s Costs and Expenses	  	37
			
	            Section 9.6	 	Indemnity	  	37
			
	            Section 9.7	 	Execution in Counterparts	  	38
			
	            Section 9.8	 	Governing Law; Jurisdiction; Waiver of Jury Trial	  	38
			
	            Section 9.9	 	Integration	  	38
			
	            Section 9.10	 	Agreement Effectiveness	  	39
			
	            Section 9.11	 	Headings Descriptive	  	39
			
	            Section 9.12	 	Assignment	  	39
			
	            Section 9.13	 	Advice from Independent Counsel	  	39
			
	            Section 9.14	 	Judicial Interpretation	  	39
			
	            Section 9.15	 	Use of Lender’s Name	  	39
			
	            Section 9.16	 	Confidentiality of Information	  	40
			
	            Section 9.17	 	Effective Date	  	40

  

					
	EXHIBITS	  		  	
			
	Exhibit A	  	Borrowing Request and Acceptance	  	
	Addendum I	  	Purchase Agreement	  	
	Addendum II	  	Computation of Estimated Total Cost	  	
	Addendum III	  	Bid Package	  	
	Addendum IV	  	Asset Pool Information	  	

  

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 TABLE OF CONTENTS 
  

					
	 	  	 	  	Page
	 Addendum V
	  	Asset Series Information	  	
	 Exhibit B
	  	Promissory Note	  	
	 Exhibit C
	  	Promissory Note	  	

  

 iv 

 AMENDED AND RESTATED CREDIT AGREEMENT 
 This Amended and Restated Credit Agreement (this “Agreement”) is made as of April 30, 2009, by and between WEST RECEIVABLES PURCHASING, LLC, a
Nevada limited liability company (the “Borrower”), and TOGM, LLC, a Nebraska limited liability company (the “Lender”). 
 Recitals 
 WHEREAS, the Borrower may from time to time wish to purchase a pool or pools of assets,
which assets include charged off credit card accounts and other delinquent or deficiency consumer obligations. 
 WHEREAS, the Borrower has
requested that the Lender consider making loans to the Borrower from time to time to finance a portion of the purchase price to be paid by the Borrower for such pools of accounts. 
 WHEREAS, the Borrower and Lender previously entered into a Credit Agreement dated as of May 21, 2008 (the “Original Credit Agreement”)
pursuant to which the Lender agreed to consider making such financing available to the Borrower pursuant to the terms and subject to the conditions set forth therein. 
 WHEREAS, the Borrower and Lender have agreed to amend and restate the Original Credit Agreement to provide the terms upon which the Lender has agreed to consider making additional financing available to the Borrower.

 NOW, THEREFORE, in consideration of the premises and the mutual covenants and agreements hereinafter set forth, the Lender and the
Borrower hereby agree as follows: 
 ARTICLE I 
 DEFINITIONS 
 Section 1.1 Definitions. For all purposes of this Agreement, except as
otherwise expressly provided or unless the context otherwise requires: 
 (a) the terms defined in the preamble hereto
have the meanings therein assigned to them; 
 (b) the terms defined in this Article have the meanings assigned to them in
this Article, and include the plural as well as the singular; 
 (c) all accounting terms not otherwise defined herein have
the meanings assigned to them in accordance with GAAP; and 
 (d) all accounting terms, unless otherwise specified, shall be
deemed to refer to Persons and their subsidiaries on a consolidated basis in accordance with GAAP. 

 “Accepted Borrowing Request” shall have the meaning set forth in
Section 2.1(b). 
 “Account” means an obligation of an Obligor to pay money, whether under a credit card
arrangement, open account balance, installment sales or payment agreement, deferred payment contract or any other arrangement whatsoever, as set forth and described in a Purchase Agreement, and all unpaid balances due from the Obligors with respect
to such obligations, together with all documents evidencing such Obligors’ agreement to make payment of such unpaid balances, including without limitation each credit card application or agreement, and each promissory note, loan agreement,
receivable, chattel paper, payment agreement, contract, installment sales agreement or other obligation or promise to pay of an Obligor, all as described and referred to in a Purchase Agreement. 
 “Advanced Court Costs” means, with respect to any given Account, the filing fees and service of process costs advanced by the Servicer
from its own funds in connection with the commencement of a collection action with respect to such Account. 
 “Affiliated
Party” shall mean, with respect to a Person, another Person that is controlled by, or under common control or ownership with such Person; provided that, for purposes of this Agreement, Lender and its Affiliated Parties shall not be
considered Affiliated Parties of West Corporation or any of its direct or indirect subsidiaries. 
 “Agreement” means this
Credit Agreement and all exhibits, amendments and supplements hereto. 
 “Asset” shall mean, with respect to an Asset Pool,
each Account and any property or other right obtained by the Borrower in connection with collection of any such Account or in substitution therefor, all of which constituting a part of the Asset Pool into which such Account was initially delivered.

 “Asset Pool” shall mean all Accounts and other Assets described in a Borrowing Request or an Accepted Borrowing Request,
as the context may require, together with (a) each and every Asset obtained in replacement or satisfaction of or substitution for, any such Account so purchased, (b) each and every item of property obtained by the Borrower as a result of
its collection activities with respect to any such Account, (c) each and every item of collateral or security, including all security interests, liens, guarantees and other interests securing payment of any Account, and all other rights and
interests of the Borrower with respect to each Account, (d) each judgment rendered against an Obligor in respect of an Account, together with all lien rights related thereto, (e) Asset Proceeds derived from or paid or payable with respect
thereto, together with any and all earnings thereon and (f) each and every other right, claim and interest associated therewith; it being understood that unless otherwise agreed by Borrower and Lender, it is the intent that the Asset Pools
financed hereunder shall meet the criteria set forth on Schedule 1.1 attached hereto. 
 “Asset Pool
Contribution” shall mean, with respect to each Asset Pool, that portion of the Total Cost of such Asset Pool not funded with proceeds of a Loan. The term Asset Pool Contribution also includes all contributions previously made by Borrower as
Asset Pool Equity Contributions prior to the date of this Agreement. 
  

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 “Asset Pool Equity Contribution” shall mean, with respect to each Asset Pool, that
portion of the Total Cost of such Asset Pool not funded with proceeds of a Loan, which, unless otherwise approved by the Lender in an Approved Borrowing Request or otherwise approved in writing, shall in no event be less than thirty percent
(30%) of such Total Cost for any Asset Pool funded with proceeds of a Loan after the date hereof. 
 “Asset Pool
Seller” shall mean, with respect to an Asset Pool, the party described in an Accepted Borrowing Request which has agreed to sell a specified Asset Pool to the Borrower pursuant to the terms and conditions of a Purchase Agreement.

 “Asset Proceeds” shall mean, with respect to an Asset, any and all payments, revenues, income, receipts, collections,
recoveries and other proceeds or assets received net of identified non-sufficient funds with respect to such Asset, including (without limitation) (a) payments of principal, interest, fees, late charges, insufficient funds charges, guaranty
payments and any interest thereon, credit insurance payments and other cash receipts on account of such Asset, (b) interest earned on such Asset in a Collateral Account or any other account created in connection herewith, (c) court-awarded
legal fees and expenses, court-awarded reimbursements of fees, costs and expenses, (d) legal fees, credit insurance costs, guaranty fees and other amounts recovered on account of such Asset, to the extent the obligation giving rise thereto has
previously been paid or is otherwise not due and payable with any such receipts and (e) settlements, compromises, liquidations, foreclosure proceeds, dispositions, sales, transfers or other proceeds, whether cash or otherwise, received as a
result of or in any way in connection with collection activities related to such Asset or in connection with the sale, transfer or disposition of such Asset and (f) payments, fees, rebates, refunds, commissions, kickbacks, rakeoffs, discounts,
deductions, whether cash or otherwise, received by Borrower, or any Affiliated Party, as a result of or in any way in connection with collection activities related to such Asset or in connection with the sale, disposition or transfer of such Asset.

 “Asset Series” shall have the meaning given in Section 2.1(d). 
 “Asset Series Equity Contribution” shall mean, with respect to an Asset Series, the sum of the Asset Pool Equity Contributions made by
the Borrower in connection with the purchase of the Asset Pools included in such Asset Series. 
 “Asset Series Proceeds”
shall mean for an Asset Series, all Asset Proceeds from all Asset Pools in the Asset Series. 
 “Bad Faith” shall mean, as
applied to any action, representation or warranty hereunder or in any Loan Document, the taking of such action or the giving of such representation or warranty other than in Good Faith. 
 “Base Rate” shall mean the rate of interest published from time to time as the “prime rate” in the Wall Street Journal
under the heading Money Rates, with each change in the base rate becoming effective on the corresponding day any change in such “prime rate” is so published; provided, however, that (i) if more than one such “prime
rate” is published therein, the base rate shall be the highest such rate and (ii) if the “prime rate” is no longer published therein, the base rate shall be a substantially comparable index selected by the Lender in its
reasonable discretion. 
  

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 “Borrower” shall have the meaning specified in the preamble. 
 “Borrowing Date” shall have the meaning specified in Section 2.1(c). 
 “Borrowing Request” shall have the meaning set forth in Section 2.1(a). 
 “Bulk Transfer” shall have the meaning set forth in Section 3.4(b). 
 “Business Day” shall mean any day other than (a) a Saturday or Sunday and (b) a day on which banking institutions in the
states of Nevada or Nebraska are authorized or obligated by law, executive order or governmental decree to be closed. 
 “Change of
Control” shall mean, except as otherwise permitted by the Operating Agreement, (a) any event, circumstance or occurrence that results in West Corporation, a Delaware corporation, holding and owning, directly or indirectly, less than
seventy-five percent (75%) of the issued and outstanding equity interests in West Receivable; (b) any event, circumstance or occurrence that results in West Receivable or an Affiliated Party of West Corporation directly or indirectly
owning less than seventy-five percent (75%) of the Servicer; or (c) any event, circumstance or occurrence that results in West Receivable or an Affiliated Party of West Corporation directly or indirectly owning less than seventy percent
(70%) of the Borrower except as permitted by the Operating Agreement. 
 “Collateral Account” shall have the meaning
set forth in Section 2.7. 
 “Collateral Account Agreement” shall mean the Blocked Account Control Agreement
dated as of May 21, 2008 by and among the Borrower, the Lender and the Collateral Agent as to the deposit of Asset Pool Proceeds to one or more Collateral Accounts. 
 “Collateral Agent” shall initially mean U.S. Bank National Association, and if thereafter replaced, shall mean any replacement or
permitted successor or assignee thereof pursuant to the Collateral Account Agreement. 
 “Collection Period” shall mean,
with respect to an Asset Series, a period commencing on the initial Borrowing Date for the initial Loan related to such Asset Series and continuing through and including the last day of the month in which such initial Borrowing Date occurred, and
thereafter each period commencing on the first day of a calendar month (or, if otherwise designated by Borrower as contemplated below, the first day following the end of the last Collection Period) and continuing through the last day of such
calendar month (unless otherwise agreed to in writing by the Lender and the Borrower, or continuing for a period ending prior to the last day of such calendar month as may be designated by Borrower, provided that the end of such period is followed
by a corresponding Distribution Date designated by Borrower pursuant to this Agreement) until all Assets constituting a part of such Asset Series have been collected, sold, abandoned or otherwise disposed of to the satisfaction of the Borrower and
the Lender. 
 “Court Awarded Advanced Costs” shall mean, with respect to any given Account, the court awarded filing fees
and service 

  

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of process costs collected with respect to such Account, which filing fees and service of process costs, when incurred, had constituted Advanced Court Costs
with respect to which Servicer has been reimbursed pursuant to Section 2.7, Section 2.8 and/or Section 8.6(b). For any given Account, upon the court awarding filing fees and service of process costs, such court awarded filing fees and
service of process costs shall be deemed to be the amounts collected first in respect of such Account, prior to any collections on any other obligation due in respect of such Account. 
 “Default” shall mean a Loan Series Default or a Facility Default, as applicable. 
 “Distribution Date” shall mean, with respect to each Note in an Asset Series, the Loan Maturity Date and the thirteenth (13th) day
of each month (unless otherwise agreed in writing by the Lender and the Borrower) commencing on the first such specified day following the Borrowing Date for the initial Loan in the Loan Series related to such Asset Series and continuing thereafter
until the date all Assets constituting a part of such Asset Series have been collected, sold, abandoned or otherwise disposed of to the satisfaction of the Borrower and the Lender; provided, that, if any Distribution Date will occur on a day which
is not a Business Day, such Distribution Date shall be the next succeeding Business Day; and, provided further, in the sole discretion of Borrower, Borrower may designate any other day as a Distribution Date (but in any event, Borrower shall not
make such designation more frequently than Borrower shall have deposited Asset Series Proceeds pursuant to Section 2.7). 
 “Distribution Report” shall have the meaning set forth in Section 2.7. 
 “ERISA”
shall mean the Employee Retirement Income Security Act of 1974, as amended. 
 “Externally Prepared Information” shall have
the meaning specified in Section 5.11. 
 “Event of Default” shall mean a Loan Series Event of Default or a
Facility Event of Default, as applicable. 
 “Facility Default” shall mean an event that, with giving of notice or passage
of the grace period (if any) or both, would constitute a Facility Event of Default. 
 “Facility Event of Default” shall
have the meaning given in Section 8.2. 
 “Facility Termination Date” shall mean December 31, 2009, or such
later date as shall be mutually agreed between Borrower and Lender; it being understood that neither Borrower nor Lender shall be under any obligation to extend the term past December 31, 2009. 
 “Fixed Rate” shall mean an annual rate of interest equal to eight and one half percent (8.5%) or such higher or lower rate as
agreed to by the Lender and the Borrower in an Accepted Borrowing Request. 
 “Floating Rate” shall mean an annual rate of
interest equal to the sum of (a) the Base Rate and (b) three and one-half percent (3.5%) or such higher or lower rate as agreed to by the Lender and the Borrower in an Accepted Borrowing Request. 
  

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 “GAAP” shall mean generally accepted accounting principles, consistently applied.

 “Good Faith” shall mean honesty in fact and the observance of reasonable commercial standards of fair dealing in the
trade. 
 “Indemnitees” shall have the meaning specified in Section 9.6. 
 “Interest Period” shall mean (a) initially, the period commencing on the Borrowing Date with respect to a Loan and ending on (and
including) the thirteenth (13th) day of the following month, and (b) thereafter, each successive period commencing on the date immediately succeeding the last day of the next preceding Interest Period and ending on (and including) the
thirteenth (13th) day of the following calendar month (or such earlier date as may be designated by Borrower as a Distribution Date pursuant to this Agreement), provided, that: 
 (i) if any Interest Period will otherwise end on a day which is not a Business Day, such Interest Period shall be extended to the next
succeeding Business Day; and 
 (ii) any Interest Period that would otherwise extend beyond the Loan Maturity Date shall end
on the Loan Maturity Date. 
 “Internally Prepared Information” shall have the meaning specified in
Section 5.11. 
 “Lender” shall have the meaning specified in the preamble. 
 “Lender Affiliate” shall mean any Person directly or indirectly controlling or controlled by or under direct or common control with the
Lender, including without limitation, any material investor in the Lender and any investment pool or fund now or hereafter existing that is controlled by or under common control of the owner or one or more general partners or managing members of, or
shares the same management company with the Lender. For purposes of this definition, “control” (including, with correlative meanings, the terms “controlling”, “controlled by”, and “under common control with”),
as used with respect to the Lender, shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of the Lender, whether through the ownership of voting securities, by agreement or
otherwise. 
 “Loan” shall mean, with respect to an Asset Pool, the loan made by the Lender to the Borrower pursuant to
Section 2.1. 
 “Loan Collateral” shall mean, with respect to a Loan Series, all Assets of the Borrower
constituting a part of the Asset Series to which the Loan Series relates, whether now owned or hereafter acquired, wherever located, howsoever arising or created and whether now existing or hereafter arising, including without limitation each and
every Account and any and all liens, claims and property securing payment of the indebtedness evidenced by any such Account (if any), and all property realized, collected or 

  

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obtained in connection with or as a result of collections made on account of any such Account, and any and all Asset Series Proceeds paid or received with
respect thereto, whether deposited to or held in a Collateral Account or otherwise, and all rights of the Borrower under each and every Purchase Agreement related to such Loan Series or the Asset Series related thereto. 
 “Loan Costs” shall mean those out-of-pocket payments, costs and expenses paid or incurred by the Lender pursuant to
Section 9.5(b). 
 “Loan Documents” shall mean this Agreement, the Security Agreement, the Collateral Account
Agreement, the Servicing Agreement, the Accepted Borrowing Requests, and, as and when issued, each Note and any other instrument, document or agreement entered into by the Borrower or the Servicer for the benefit of the Lender to evidence or secure
any Loan, in each case as amended, supplemented or modified with the consent of the Lender from time to time. 
 “Loan Maturity
Date” shall mean, with respect to all of the Loans in a Loan Series funded in any calendar month, twenty-four (24) months after the most recently funded Loan in such calendar month or such later date as agreed to by the Borrower and
Lender with respect to a Loan; provided that if a later date is proposed by either the Borrower or the Lender and is not agreed upon by the recipient of such proposal within the time required pursuant to Section 2.1, then the Loan
Maturity Date for such Loan shall be thirty (30) months after the most recently funded Loan in such calendar month. 
 “Loan
Series” shall have the meaning given in Section 2.1(d). 
 “Loan Series Default” shall mean an event
that, with giving of notice or passage of the grace period (if any) or both, would constitute a Loan Series Event of Default. 
 “Loan Series Event of Default” shall have the meaning given in Section 8.1. 
 “Material
Adverse Effect” shall mean a material adverse effect on (i) the financial condition, properties or operations of the Borrower, (ii) the ability of the Borrower to perform its obligations under the Loan Documents, or (iii) the
validity or enforceability of any of the Loan Documents or the rights or remedies of the Lender thereunder; it being agreed that, without limiting the generality of the foregoing, an event resulting in a loss of 35% of the fair market value of the
Borrower shall constitute a “Material Adverse Effect” hereunder. 
 “Maximum Monthly Amount” shall mean Three
Million Dollars ($3,000,000) or such greater amount as may be agreed upon between Borrower and Lender. 
 “Note” shall mean
each promissory note of the Borrower payable to the order of the Lender, as described in Section 2.2, including all consolidations, replacements, extensions, restatements and substitutions therefor. 
 “Obligor” shall mean the customer, obligor, maker, borrower or other party primarily obligated to pay an Account. 
  

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 “Obligations” shall mean, with respect to a Loan Series, the due and prompt payment by
the Borrower of each Note in a Loan Series, together with all interest thereon and all other obligations of the Borrower to the Lender arising hereunder or under any other Loan Document in connection with such Loan Series or the related Asset
Series. 
 “Operating Agreement” means the Operating Agreement of the Borrower of even date herewith by and among West
Receivable and the Lender. 
 “Organizational Documents” means with respect to any Person, as applicable, such Person’s
certificate of incorporation, articles of incorporation, by-laws, certificate of formation, articles of organization, limited liability company agreement, management agreement, operating agreement, shareholder agreement, partnership agreement or
similar document or agreement governing such Person’s existence, organization or management or concerning disposition of ownership interests of such Person or voting rights among such Person’s owners. 
 “Permitted Cure Funds” shall mean funds provided by an Affiliated Party, or, to the extent such funds shall be invested as equity in the
Borrower on or after the initial occurrence of the applicable Default, by the Borrower, to the Lender for purposes of curing a Default or Event of Default hereunder; provided, that, any funds provided from any Asset, Asset Pool
Proceeds or other asset of the Borrower or where, as a result of the provision of such funds (or in connection therewith), any Affiliated Party or any lender or other creditor of such Affiliated Party receives any security or ownership interest in
or to any Asset, Asset Pool Proceeds or other asset of the Borrower, shall not constitute Permitted Cure Funds. 
 “Permitted
Contest” shall mean a contest with respect to the amount, applicability or validity of any tax, assessment or other governmental charge (or lien in connection therewith) in good faith and by appropriate proceedings which during the pendency
thereof prevents (a) the collection of, or realization on any tax, assessment or other governmental charge (or any lien in connection therewith) so contested, (b) the sale, forfeiture or loss of any Asset or any part thereof, and
(c) any interference with the collection or use of any Asset or any portion thereof, and for which the Borrower has made adequate reserves therefor in accordance with GAAP. 
 “Permitted Lien” shall mean (a) a lien for a tax, assessment or other governmental charge (i) not yet due and payable, or
(ii) which is being contested by a Permitted Contest, or (b) covenants, restrictions, rights, easements and minor irregularities in title which do not materially interfere with the business or operations of the Borrower as presently
conducted. 
 “Person” shall mean any individual, corporation, partnership, limited liability company, joint venture,
association, joint-stock company, trust, unincorporated organization or government or any agency or political subdivision thereof. 
 “Plan” shall mean an employee benefit plan or other plan maintained for employees and covered by Title IV of ERISA. 
 “Projections” shall have the meaning specified in Section 5.11. 
 “Purchase
Agreement” shall mean the asset or account purchase and sale agreement by and between the Borrower and an Asset Pool Seller pursuant to which such Asset Pool Seller agrees to sell a specified Asset Pool to the Borrower for a specified
purchase price. 
  

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 “Purchase Expenses” shall mean, with respect to an Asset Pool, the lesser of
(a) the maximum estimated expenses to be incurred in connection with the purchase of such Asset Pool, as set forth in the related Borrowing Request, or (b) the sum of (i) any brokers’ fees incurred in connection with acquisition
of such Asset Pool, not to exceed one percent (1%) of the proposed purchase price for such Asset Pool and (ii) the out-of-pocket legal costs and expenses incurred by the Borrower and the Lender in connection with the negotiation,
preparation and consummation of the related Purchase Agreement, the closing of the purchase by the Borrower of such Asset Pool and the making of the Loan related to such Asset Pool; provided, however, without the Borrower’s written approval,
the maximum amount of such out-of-pocket legal costs and expenses incurred by Lender which will qualify as “Purchase Expenses” shall not exceed $20,000 for the initial Asset Pool purchased by the Borrower and $10,000 for each subsequent
Asset Pool, and (iii) out-of-pocket costs and expenses incurred by the Borrower in connection with its due diligence investigation of such Asset Pool, but only to the extent such costs and expenses have been included in a due diligence budget
submitted to and approved by the Lender in advance. 
 “Reportable Event” shall have the meaning assigned to that term in
Title IV of ERISA. 
 “Security Agreement” shall mean the Security Agreement from the Borrower to the Lender pursuant to
which the Borrower grants to the Lender a security interest in, among other things, all Loan Collateral to secure payment of the Loans and other obligations hereunder. 
 “Settlement” shall have the meaning set forth in Section 3.4(a). 
 “Servicer” shall mean West Asset Management, Inc., a Delaware corporation, an Affiliated Party of West Corporation, and any replacement or permitted successor or assign thereof pursuant to the terms and conditions of the
Servicing Agreement. 
 “Servicing Agreement” shall have the meaning set forth in Section 3.3. 
 “Servicing Plan” shall have the meaning set forth in Section 3.3. 
 “Servicing Fee” shall mean, with respect to an Asset Series, the fee payable to the Servicer for services rendered in connection with
collection of the Assets constituting a part of such Asset Series, computed in accordance with the Accepted Borrowing Requests for such Asset Series (customarily calculated as a percentage of Asset Series Proceeds); provided, however,
that (i) unless otherwise approved in writing by the Lender (pursuant to an Approved Borrowing Request or otherwise), the Servicing Fee shall not exceed forty percent (40%) of the Asset Series Proceeds actually collected with respect to an
Asset Series during any given six (6) month period, (ii) no Servicing Fee shall be payable to the Servicer in connection with any Asset Series Proceeds collected by an independent thirty-party servicer as contemplated by Section 2.11
of the Servicing Agreement, and (iii) solely for purposes of calculating the amount of Servicing Fee payable to Servicer, the amount of Asset Series Proceeds deemed to have been collected during such month shall exclude the Court Awarded
Advanced Costs collected during such month (which, for all other purposes, shall be included in the Asset Series Proceeds for such month). 
  

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 “75% Test” shall have the meaning set forth in Section 2.10. 
 “75% Test Report” shall have the meaning set forth in Section 2.10. 
 “Total Cost” shall mean, with respect to an Asset Pool, an amount equal to the sum of (a) the price actually paid by the Borrower
to purchase such Asset Pool pursuant to the related Purchase Agreement (which in no event shall be greater than the purchase price (and closing adjustments) with respect thereto approved by the Lender in the Accepted Borrowing Request for such Asset
Pool) and (b) all Purchase Expenses actually incurred by the Borrower or the Lender in connection with consummation of such purchase by the Borrower, or making of the Loan to finance such purchase. 
 “UCC” means the Uniform Commercial Code as in effect from time to time in Nebraska or in any state whose laws are held to govern the
creation, perfection or foreclosure of any security interest granted pursuant to the Security Agreement. 
 “West
Receivable” means West Receivable Services, Inc., a Delaware Corporation. 
 ARTICLE II 
 LOAN FACILITIES 
 Section 2.1
Loans to Purchase Asset Pools. 
 (a) Requests for Borrowing. From time to time during the period from the date
hereof to and including the Facility Termination Date, the Borrower may present to the Lender written information describing a particular Asset Pool (i) with respect to which the Borrower intends to submit an offer to purchase and
(ii) requesting that the Lender make a Loan to the Borrower of up to the Maximum Monthly Amount to finance up to sixty three and four hundred fifteen thousandths percent (63.415%) of the Total Cost of such Asset Pool or such other amount
as the Lender shall have indicated it would consider financing in any prior discussions with the Borrower related to such Asset Pool. Each such request for a Loan hereunder shall be in substantially the form of Exhibit A hereto (each a
“Borrowing Request”), and shall state the Loan Series in which such Loan is to be included and shall be accompanied by the relevant bid package (including the proposed Purchase Agreement to be entered into if the Borrower is the
successful bidder for such Asset Pool), all relevant written or electronic information acquired by and all material oral information actually known to the Borrower regarding the Accounts comprising such Asset Pool, the proposed Servicing Fee for
collection of such Accounts, projections of the Borrower’s anticipated recoveries, cash flows and net returns to be obtained upon collection of all Assets in the Asset Pool, solely for purposes of determining the Target Rate (as defined in the
Operating Agreement), a designated internal rate of return, and such other information as the Lender may reasonably request. The Lender shall accept or reject a Borrowing Request within five (5) Business Days after receipt thereof from the
Borrower. The Lender’s failure to respond to a Borrowing Request within five (5) Business Days (or within such 

  

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extended period as may be required in the event additional information or documentation is requested by the Lender) shall be deemed a rejection of the
Borrowing Request by the Lender. Notwithstanding anything in the foregoing to the contrary, the Lender’s decision to accept or reject a Borrowing Request shall be in the Lender’s sole and absolute discretion and the Lender may decline any
Borrowing Request for any reason (or no reason), without notification, justification or explanation, and without regard to whether or not the Lender has given any prior indication of interest or oral approval with respect to the specified Asset
Pool. 
 (b) Acceptance of Borrowing Request. Any acceptance of a Borrowing Request shall be evidenced by the
Lender’s execution and return to the Borrower of such Borrowing Request, and shall be subject to all terms and conditions of this Agreement and such additional terms and conditions as the Lender may specify, and the Borrower may accept, in such
accepted Borrowing Request (each an “Accepted Borrowing Request”). An Accepted Borrowing Request delivered to the Borrower by the Lender shall constitute the Lender’s commitment, subject to satisfaction of all applicable terms
and conditions of this Agreement, to make a Loan to the Borrower to fund a specified percentage of the Total Cost of the Asset Pool, as set forth in such Accepted Borrowing Request; provided, however, that the Lender’s commitment
to make a Loan to the Borrower to finance the purchase of an Asset Pool shall not constitute a revolving commitment and the Borrower shall have no right to reborrow any amounts repaid to the Lender pursuant to an Accepted Borrowing Request;
provided, further, that to the extent an Accepted Borrowing Request relates to a forward flow contract, the Lender shall be required to provide Loans for all future purchases under such forward flow contract up to the total amount of
the Loan approved in such Accepted Borrowing Request without requiring any additional Borrowing Requests. An Accepted Borrowing Request shall expire and shall have no further force or effect if (i) the Borrower is not the successful bidder for
the specified Asset Pool at a purchase price which is not in excess of the anticipated purchase price described in such Borrowing Request, (ii) the Borrower does not consummate its purchase of such Asset Pool pursuant to the terms and
conditions of the related Purchase Agreement and as contemplated in the related Accepted Borrowing Request within thirty (30) calendar days following issuance of the Accepted Borrowing Request by the Lender (unless (A) such period of time
is extended in writing by the Lender or (B) the Asset Pool Seller has unilaterally extended the closing date for purchase of an Asset Pool and the Borrower is unable to contest any such extension) or (iii) a Facility Default or Facility
Event of Default shall occur and shall be continuing under this Agreement. 
 (c) General Funding Procedures. The
Borrower shall provide the Lender with not less than five (5) Business Days prior written notice of the scheduled closing date for purchase of an Asset Pool described in an Accepted Borrowing Request and shall request funding of the related
Loan on such date (each a “Borrowing Date”). The Borrower shall fund its Asset Pool Contribution for the related Asset Pool by either of the following methods: (i) on the Business Day immediately preceding the applicable
Borrowing Date, the Borrower shall transfer to the Lender the Borrower’s Asset Pool Contribution for the related Asset Pool, net of all Purchase Expenses paid or incurred by the Borrower, or (ii) on the Business Day immediately preceding
the applicable Borrowing Date, the Borrower shall transfer to the Asset Pool Seller the Borrower’s Asset Pool Contribution for 

  

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the related Asset Pool, net of all Purchase Expenses paid or incurred by the Borrower. Upon receipt by the Lender of the Borrower’s Asset Pool
Contribution (if the funding method described in (i) above is used by the Borrower) or upon receipt by the Lender of a written acknowledgment from the Asset Pool Seller of its receipt and acceptance of the Borrower’s Asset Pool
Contribution (if the funding method described in (ii) above is used by the Borrower) and upon satisfaction of all applicable conditions set forth in Article IV, the Lender shall make a Loan to the Borrower as specified in the related
Accepted Borrowing Request by transferring the amount thereof, together with that portion of the Borrower’s Asset Pool Contribution received by the Lender (if the funding method described in (i) above is used by the Borrower), to the Asset
Pool Seller in purchase of the related Asset Pool on the designated Borrowing Date. 
 (d) Loan Series and Asset
Series. 
 (i) Unless the Borrower and Lender agree otherwise in writing, each Loan shall be grouped together with other
Loans made before it (if any) and collectively called a “Loan Series” until the earliest of (A) December 31, 2009, (B) the date upon which the aggregate original principal amount of the Loans in the Loan Series
equals or exceeds $10,000,000, and (C) the date that Lender directs Borrower in writing to begin a new Loan Series. 
 (ii) After the earlier of (i)(A) and (i)(B), each Loan made thereafter shall be grouped together with other Loans made following such date in a separate Loan Series until such additional Loan Series contains no fewer than three
(3) Asset Pools and the aggregate original principal amount of the Loans in the Loan Series equals or exceeds $10,000,000. If the aggregate original principal amount of Loans related to any one Asset Pool in a Loan Series is greater than 50% of
the aggregate original principal amount of the Loan Series, and the aggregate original principal amount of the Loans related to other Asset Pools in the Loan Series does not exceed $5,000,000, then additional Asset Pools must be added to such Loan
Series until such time as the aggregate original principal amount of all Loans related to other Asset Pools exceeds $5,000,000. Notwithstanding the foregoing, at any time, the Lender may direct the Borrower to begin a new Loan Series. 
 (iii) After each Loan Series is filled pursuant to Section 2.1(d)(i) or (ii), the next Loan shall be the first Loan in
a new Loan Series, and the procedure contemplated by Section 2.1(d)(ii) shall be completed in the same manner with respect to all future Loan Series. 
 (iv) All of the Asset Pools purchased with Loans in a Loan Series shall be grouped together and called an “Asset Series”.

 Section 2.2 Obligation to Repay Loans; Issuance of Notes. In connection with the first Loan in a Loan Series made in any
calendar month, the Borrower shall execute and deliver to the Lender a promissory note in the face amount of the Loan, dated as of the Borrowing Date for such Loan and otherwise in substantially the form of Exhibit B. In connection with each
subsequent Loan in 

  

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that same Loan Series made in that same calendar month, the Borrower shall execute and deliver to the Lender a promissory note with a face amount equal to
the sum of the outstanding principal balance of all previous Loans made in that calendar month plus the amount of the new Loan, as a replacement and consolidation of such previous Loans with the new Loan so that each such consolidation note
evidences indebtedness in the aggregate outstanding amount of all Loan advances in that Loan Series in that calendar month. Each such consolidation note shall be in substantially the form of Exhibit C and shall be issued in replacement of and
substitution for, but not in payment of the previous promissory notes issued in that Loan Series during that calendar month. Each note issued under this Section 2.2, whether the original note for a calendar month in a Loan Series or a
consolidation note for a calendar month in a Loan Series, is herein called a “Note”. The aggregate unpaid principal amount of the Loans evidenced by each Note shall bear interest, be payable and be secured as provided in such Note
and herein. 
 Section 2.3 Interest on Loans. The Borrower hereby agrees to pay interest on the unpaid principal balance of each
Loan for the Interest Period commencing on the Borrowing Date for such Loan and for each Interest Period thereafter until such Loan is paid in full, in accordance with the following: 
 (a) If the Loan (i) was entered into prior to December 30, 2008, or (ii) shall have been designated as bearing
interest at a Floating Rate in the applicable Accepted Borrowing Request, the outstanding principal balance of each Loan shall bear interest at an annual rate at all times equal to the Floating Rate applicable to such Loan. If the Loan is entered
into on or following December 30, 2008, then such Loan shall bear interest at an annual rate at all times equal to the Fixed Rate applicable to such Loan (unless the Loan shall have been designated as bearing interest at a Floating Rate in
the applicable Accepted Borrowing Request). 
 (b) Notwithstanding anything to the contrary contained in this Agreement or any
other Loan Document, all agreements with respect to interest in this Agreement and the other Loan Documents between the Borrower and the Lender are hereby limited so that in no contingency or event whatsoever shall the total liability for payments
in the nature of interest exceed the applicable limits imposed by any applicable usury laws. If any payments in the nature of interest made under this Agreement or any other Loan Document are held to be in excess of the limits imposed by any
applicable usury laws, it is agreed that any such amount held to be in excess shall be considered payment of principal in respect of the applicable Loan, and the aggregate indebtedness under this Agreement and the other Loan Documents shall be
reduced by such amount so that the total liability for payments in the nature of interest shall not exceed the applicable limits imposed by any applicable usury laws, in compliance with the desires of the Borrower and the Lender. 
 Section 2.4 Computation and Payment of Interest on Loans. Interest accruing on each Note shall be computed on the basis of the actual number
of days elapsed in a year of three hundred and sixty-five (365) days. If Asset Series Proceeds received during a Collection Period and available to pay interest on Notes evidencing Loans of a given Loan Series on a given Distribution Date in
accordance with Section 2.8 are sufficient to pay in full interest on such Notes accruing during the Interest Period ending on such 

  

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Distribution Date, the amount of such accrued interest shall be due and payable in arrears on such Distribution Date for the related Asset Series; otherwise,
any deficiency between the Asset Series Proceeds available to pay such interest on such Distribution Date and the amount of such interest due and payable on such Distribution Date shall be capitalized by increasing the outstanding principal balance
of the deficient Note in such Loan Series by such deficiency amount, provided that if doing so would cause the outstanding principal balance of a Note to exceed the face amount of a Note, upon request of the Lender, the Borrower shall execute and
deliver to the Lender a replacement Note in a face amount equal to such outstanding principal balance. 
 Section 2.5 Payment of
Principal and Interest on Loans. Interest accruing on the indebtedness evidenced by a Note in a Loan Series shall be payable in arrears on the next occurring Distribution Date, but only to the extent available in accordance with
Section 2.8. If not paid in full on a Distribution Date, all accrued and unpaid interest on a Note in a Loan Series shall be capitalized as of such date in accordance with Section 2.4. Principal of each Note in a Loan Series
shall be finally due and payable on the Loan Maturity Date for such Note to the extent available in accordance with Section 2.8. In addition, each Note in a Loan Series shall be subject to mandatory prepayment on each Distribution Date
for the related Asset Series in an amount equal to the Asset Series Proceeds available for such prepayment on such date, as provided in Section 2.8. The Borrower may prepay each Note in a Loan Series, in whole or in part, at any time and
from time to time, without premium or penalty; provided, however, that any such prepayment can only be made from Asset Series Proceeds (including, for purposes of this Section 2.5, any Permitted Cure Funds or Special
Capital Contributions with respect to such Asset Series) received with respect to the Asset Series for such Loan Series and not with any other proceeds or funds from any other source, unless otherwise approved in writing by the Lender. 

Section 2.6 Transfer or Assignment of Loans. Each Note evidencing a Loan shall contain the following provisions restricting the
transferability of such Note and the Lender’s rights to receive payments thereunder: “This Note shall not be transferred without compliance with Section 9.12 hereof and providing written notice of the transfer and the identity
of the transferee to the Borrower, which shall be in the form of a true and correct copy of the original endorsement of this Note provided to the Borrower in accordance with the notice provisions of the Credit Agreement. Any transfer without
compliance with the previous sentence shall be null and void.” In the event that a Note is issued that does not contain this language, the provisions of this Section 2.6 shall be deemed to govern and apply to such Note as if such
language were contained therein. 
 Section 2.7 Collection and Deposit of Asset Series Proceeds. Except as provided in
Sections 8.6 and 8.7, the Notes in each Loan Series shall be paid out of Asset Series Proceeds collected with respect to the related Asset Series. The Borrower shall cause all Asset Series Proceeds received by the Servicer or the
Borrower (net of the Servicing Fees earned and unpaid and Advanced Court Costs actually incurred by the Servicer and not previously reimbursed with respect to such Asset Series) to be deposited, beginning in April 2009, not less than weekly,
but in any event before the next succeeding Distribution Date, to a separate Collateral Account for the Asset Series opened and maintained by the Collateral Agent, in the name of and under the sole control of the Lender, pursuant to the Collateral
Account Agreement (each, a “Collateral Account”). The Borrower will not and will not permit the Servicer to 

  

 14 

 
commingle any Asset Series Proceeds deposited in the Collateral Account with any moneys or other funds that are not Asset Series Proceeds. Each Collateral
Account shall be an interest bearing account and all interest earned on amounts on deposit therein shall constitute, and be treated as, Asset Series Proceeds collected with respect to the applicable Asset Series. All Asset Series Proceeds so
deposited shall be held in the applicable Collateral Account until the next occurring Distribution Date. Not later than 3:00 p.m., Chicago, Illinois time, on the Business Day preceding each Distribution Date, the Servicer shall deliver to the Lender
a report for the preceding Collection Period setting forth, by Note, the Asset Series Proceeds, Servicing Fees, Advanced Court Costs, outstanding balances of the Notes in each Loan Series and other relevant information (which may include without
limitation documentation requested by the Lender to support the Servicer’s withholding of Advanced Court Costs) to determine the use and application of the Asset Series Proceeds that are (i) deposited to the Collateral Accounts, or
(ii) withheld from deposit by the Servicer in accordance with this Section 2.7, during such Collection Period (each, a “Distribution Report”). The Lender will make its determinations as to distributions in
accordance with Section 2.8. In no event shall any Asset Series Proceeds be withdrawn from any Collateral Account without the prior written consent of the Lender as to each such withdrawal or transfer. 
 Section 2.8 Distribution of Asset Series Proceeds. Upon delivery to the Collateral Agent of the Lender’s written authorization for
distributions to be made from the Collateral Accounts as contemplated in Section 2.7, Asset Series Proceeds (including, for purposes of Section 2.8 (but not Sections 2.8(b) or 2.8(c)), all Special Capital
Contributions with respect to such Asset Series) on deposit in the applicable Collateral Account with respect to each Note in the Loan Series shall be distributed on the next succeeding Distribution Date for such Note, in accordance with the
following: 
 (a) first, (x) to the Lender, an amount equal to all unpaid Loan Costs paid or incurred by the
Lender with respect to the making or collection of the Loans in a Loan Series related to such Asset Series and (y) to the Borrower the amount required to be distributed to the members of Borrower pursuant to Section 4.1(a)(i) of the
Operating Agreement; 
 (b) second, to the Servicer, for any given Account, an amount equal to the Advanced Court Costs
with respect to such Account; provided, however, that (i) no payments shall be made pursuant to this subparagraph to the extent that such amounts have previously been withheld by the Servicer from Asset Series Proceeds deposited
into the Collateral Account pursuant to Section 2.7, and (ii) no proceeds of any Special Capital Contributions received by Borrower shall be used to pay any amounts due to the Servicer pursuant to this Section 2.8(b);

 (c) third, to the Servicer, an amount equal to the Servicing Fee, if any, payable to the Servicer with respect to
such Asset Series Proceeds; provided, however, that (i) no payments shall be made pursuant to this subparagraph to the extent that such amounts have previously been withheld by the Servicer from Asset Series Proceeds deposited
into the Collateral Account pursuant to Section 2.7, (ii) no proceeds of any Special Capital Contributions received by Borrower shall be used to pay any amounts due to the Servicer pursuant to this Section 2.8(c), and
(iii) to the extent Servicing Fees are reduced pursuant to 

  

 15 

 
Section 2.9(b), the Servicing Fees shall be payable at such reduced amount until the conditions for payment of the Subordinated Servicing Fee
Amount in Section 2.9(b)(i) or (ii) shall have been satisfied, in which case such Subordinated Servicing Fee Amount shall be payable pursuant to this Section 2.8(c); 
 (d) fourth, to the Lender, an amount equal to all accrued and unpaid interest on each Note in the Loan Series; 
 (e) fifth, to the Lender, an amount equal to the outstanding principal of each Note in the Loan Series, until such Note shall have
been paid in full; and 
 (f) sixth, to the Borrower, the remainder of the Asset Series Proceeds with respect to each
Note in the Loan Series for distribution in accordance with the Operating Agreement. 
 Section 2.9 75% Test. 
 (a) With respect to each Asset Series, the Borrower and the Lender contemplate that from and after the date which is the six
(6) month anniversary of the Borrowing Date for the initial Loan related to such Asset Series, the Asset Series Proceeds (including, for purposes of this Section 2.9, the aggregate amount of all Permitted Cure Funds and Special
Capital Contributions with respect to such Asset Series) actually received with respect to such Asset Series, on a cumulative basis, will always be, as of any date of determination, at least seventy-five percent (75%) of Asset Series Proceeds
projected by the Borrower to be received with respect to such Asset Series in the bid packages submitted by the Borrower as part of the Accepted Borrowing Requests for such Asset Series (the “75% Test”). The Borrower agrees to
provide, or to cause the Servicer to provide, to the Lender a report, as of the first calendar month-end after the six month anniversary of the Borrowing Date and as of the end of each calendar quarter thereafter, in form and content acceptable to
the Lender (the “75% Test Report”), which shall establish, with respect to each Asset Series, whether such Asset Series is in compliance with the 75% Test as of the end of such month or calendar quarter, as applicable. In the event
that any Asset Series fails at any time to comply with the 75% Test, then the Lender, in its sole discretion, shall have the right to (i) appoint a replacement independent third-party servicer to service such Asset Series; provided, that, such
independent third-party servicer shall not service any Assets in such Asset Series that are subject to bona fide payment arrangements or (ii) instruct Borrower to seek sale of all or a portion of the Asset Series by providing notice thereof
within 5 Business Days of the applicable 75% Test Report, in which case Borrower shall use its reasonable best efforts to sell such portion of the Asset Series as Lender may request on commercially reasonable terms. Upon notice from the Lender of
the Lender’s determination to appoint a replacement servicer with respect to such Asset Series, the Borrower and the Servicer shall cooperate with the Lender in effecting such transfer of servicing responsibilities by, among other things,
delivering to the Lender or such replacement servicer, as directed by the Lender, such information and other items as the Lender or such replacement servicer deems necessary. If requested by Lender, Borrower and Servicer shall join with the Lender
and such 

  

 16 

 
replacement servicer in the execution and delivery of a servicing agreement reasonably acceptable to the Lender and such replacement servicer and such other
documentation as the Lender shall reasonably require. All costs and expenses incurred by the Borrower and the Servicer in complying with their obligations under this Section 2.9 shall be for their own respective accounts and shall not be
reimbursed by the Lender or from Asset Series Proceeds. All costs incurred by the Lender in connection with this Section 2.9 shall constitute Loan Costs to the extent such costs have been actually incurred and arise out of charges from
third parties (as opposed to expenses charged by the Lender), are reasonable, and such Loan Costs shall be payable as provided in this Agreement solely from Asset Series Proceeds arising out of the applicable Asset Series. All Asset Series Proceeds
collected by such replacement servicer shall be deposited into the applicable Collateral Account for distribution in accordance with the provisions of this Agreement, except that with respect to the Assets placed with such replacement servicer, a
reasonable and customary servicing fee under the circumstances shall be payable to such replacement servicer in accordance with the servicing agreement entered into with such replacement servicer (in the same order of priority as the Servicing Fee
would have been paid to the Servicer absent such transfer) and no Servicing Fee or any other amount shall be payable to the Servicer with respect to such Assets placed with such replacement servicer. Nothing in this Section 2.9(a) shall
be deemed to limit or restrict the rights and remedies available to the Lender as a result of the occurrence of a Loan Series Default or a Loan Series Event of Default under this Agreement. 
 (b) In addition to Lender’s right to designate a replacement servicer pursuant to Section 2.9(a), in the event that any
Asset Series fails at any time to comply with the 75% Test, then, for so long as such Asset Series continues to fail the 75% Test, the Servicing Fee otherwise payable with respect to such Asset Series shall be reduced to the extent such Servicing
Fee exceeds Servicer’s Total Direct Costs. “Total Direct Costs” means all direct costs incurred in connection with a particular Asset Series, including court costs, media costs, third-party servicing fees, costs to manage third-party
servicing efforts and costs incurred in respect of internal collection efforts (including salaries, commissions and benefits of collection personnel and an allocation for the costs of facilities, telecommunications and incidental expenses related to
the applicable collection activities), but excluding an allocation for general management overhead expenses. To the extent the Servicing Fee is reduced pursuant to this Section 2.9(b), the amount of such reduction (the “Subordinated
Servicing Fee Amount”) shall be payable to Servicer out of the applicable Asset Series Proceeds upon the earlier to occur of (i) the applicable Asset Series satisfying the 75% Test and (ii) final payment by Borrower of all principal
and interest due in respect of the applicable Loan Series. 
 (c) Notwithstanding any other provision of this Agreement or any
other Loan Document, the failure of an Asset Series to comply with the 75% Test shall not constitute a Default or an Event of Default under this Agreement. However, the failure of the Borrower or the Servicer to cooperate with the Lender in
transferring servicing responsibilities to a replacement servicer following the failure of an Asset Series to comply with the 75% Test or to use reasonable best efforts to sell a requested portion of the Asset Series as required by
Section 2.9(a) shall constitute a Loan Series Event of Default under this Agreement. 
  

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 ARTICLE III 
 COLLATERAL FOR LOANS; CUSTODY, SERVICING AND COLLECTIONS 
 Section 3.1 Pledge of Asset Pool
Collateral. To secure the due and prompt payment and performance of the Obligations with respect to a given Loan Series, the Borrower shall grant the Lender a lien on and pledge of the Loan Collateral related to such Loan Series. The Loan
Collateral related to a given Loan Series shall only secure the Obligations related to the given Loan Series and shall not secure any Obligations with respect to any other Loan Series; provided, that, upon the occurrence of a Facility
Event of Default, Loan Collateral related to a given Loan Series shall secure the Obligations related to such Loan Series and the Obligations related to each and every other Loan Series all as further set forth in the Security Agreement. 

Section 3.2 Perfection of Security Interests in Personal Property Collateral. The Borrower agrees to deliver to the Lender (or its
designated custodial agent), promptly upon the Lender’s request and in any event within five (5) Business Days after the Lender’s request, copies of each original Account file of or relating to any Account and originals of each
promissory note, chattel paper, installment sales agreement or other instrument with respect to which perfection may be obtained by possession, and shall execute such financing statements, together with any and all other instruments, assignments or
documents and take such other actions as may be required, to perfect and to continue the perfection of the Lender’s security interest in all Loan Collateral. 
 Section 3.3 Servicing of Assets. The Borrower shall be obligated to manage, service, administer, make collections and pursue enforcement proceedings with respect to each Asset in accordance with the
customary and usual procedures of institutions which service assets of the type included in each Asset Series and in substantial accordance with its customary servicing practices (the “Servicing Plan”). The Servicer shall not make
any material changes to the Servicing Plan without the prior written consent of the Lender, such consent not to be unreasonably withheld; provided that no such consent shall be required so long as the Servicing Plan continues to be in accordance
with Servicer’s customary servicing practices from time to time. In satisfaction of its servicing obligations under this Agreement, the Borrower has entered into a Servicing Agreement by and among the Servicer, the Lender and the Borrower of
even date herewith (as the same may be amended, restated, supplemented or otherwise modified, the “Servicing Agreement”). Immediately upon the occurrence of a Loan Series Termination Event or a Facility Termination Event (as each
such term is defined in the Servicing Agreement) the Lender may, to the extent and in the manner set forth in the Servicing Agreement, terminate the Servicer then acting in such capacity under the Servicing Agreement and may appoint a replacement
servicer selected by the Lender in its reasonable discretion, and enter into a replacement servicing agreement acceptable to the Lender in its reasonable discretion. The Lender will endeavor to notify the Servicer of the replacement servicer
selected and the fee for which such replacement servicer will service the Assets transferred to it by reason of the applicable Termination Event (as defined in the Servicing Agreement). 
 Section 3.4 Authority to Settle or Sell Loan Collateral. Notwithstanding anything to the contrary contained in this Agreement, the Borrower
may and the Borrower may instruct the Servicer to: 
 (a) settle Loan Collateral with an Obligor (a
“Settlement”) if: 
 (i) the Settlement constitutes an arms length transaction in compliance with
Section 6.8 hereof (provided, that, such Section shall not prohibit payment of the otherwise applicable Servicing Fee); 
  

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 (ii) the Settlement does not result in receipt by the Borrower, the Servicer or any
Affiliated Party of any commission, fee or other compensation in violation of Section 7.6 hereof (provided, that, such Section shall not prohibit payment of the otherwise applicable Servicing Fee, or any other commission, fee, or other
compensation approved in writing by the Lender); and 
 (iii) the Settlement results in the realization (prior to payment of
any applicable Servicing Fee) of not less than two and one-half times (2.5x) the purchase price paid by the Borrower under the applicable Purchase Agreement for the Loan Collateral subject to the Settlement. 
 (b) sell, assign or otherwise transfer, by or through any wholly owned Affiliated Party of West Corporation, Accounts from more than one
Obligor to any other Person (a “Bulk Transfer”) if: 
 (i) the Bulk Transfer constitutes an arms length
transaction in compliance with Section 6.8 hereof (provided, that, such Section shall not prohibit payment of the sales fee described below in Section 3.4(b)(iv)); 
 (ii) the Bulk Transfer does not result in receipt by the Borrower, the Servicer or any Affiliated Party of any commission, fee or other
compensation in violation of Section 7.6 hereof (provided, that, such Section shall not prohibit payment of the sales fee described below in Section 3.4(b)(iv)); 
 (iii) the Bulk Transfer is consummated with Lender first having been given notice of the opportunity to bid on the applicable Loan
Collateral (it being agreed that until notified in writing by Lender that it has an interest in bidding on Loan Collateral, no such opportunity to bid shall be required to satisfy this clause (iii), and, following such notice, such opportunity
shall be on terms as to timeline and availability of information as shall be reasonably agreed between Borrower and Lender); and 
 (iv) no Servicing Fee shall be payable in connection with such Bulk Transfer and the Servicer shall be entitled to a sales fee not to exceed the lesser of one percent (1%) of amounts received as a result of the Bulk Transfer or its
actual out-of-pocket expenses incurred in connection with the Bulk Transfer in lieu of any otherwise applicable Servicing Fee. 
 Any amounts received on
account of any Settlement or Bulk Transfer in accordance with this Section shall constitute Asset Series Proceeds and, after payment to the Servicer of the sales fee described in Section 3.4(b)(iv), shall be deposited into the applicable
Collateral Account and disbursed in accordance with the provisions of Section 2.8 hereof. For the avoidance of doubt, this Section 3.4 

  

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shall not be interpreted as a prohibition on the taking of any action (whether or not Borrower complies with conditions (b)(i) through (iv)) by Borrower
with respect to a Bulk Transfer not otherwise prohibited by Section 7.2. 
 Section 3.5 Exchange of Assets with Asset
Pool Sellers. In the event that the Borrower shall exchange or return Assets with any Asset Pool Seller, the Borrower shall promptly notify the Lender of such exchange or return and shall provide such information with respect to such exchange or
return as Lender shall reasonably require. The Servicer shall not be entitled to any Servicing Fee with respect to any such exchange or return. 
 ARTICLE IV 
 CONDITIONS OF LENDING 
 Section 4.1 Conditions Precedent to the Initial Loan. The obligation of the Lender to make the initial Loan to the Borrower is subject to satisfaction by the Borrower of the conditions precedent set forth
in Sections 4.2 and 4.3 with respect to such Loan and the further condition precedent that the Lender shall have received each of the following, dated such date and in form and substance satisfactory to the Lender: 
 (a) This Credit Agreement, properly executed on behalf of the Borrower. 
 (b) The Security Agreement, properly executed on behalf of the Borrower. 
 (c) The Servicing Agreement, properly executed on behalf of the Servicer, the Borrower and the Lender. 
 (d) Current searches of appropriate filing offices showing that (i) no state or federal tax liens have been filed and remain in
effect against the Borrower or (ii) no financing statements or other notifications or filings have been filed and remain in effect against the Borrower, other than those permitted in accordance with Section 7.1. 
 (e) Certified copies of the resolutions of the members of the Borrower, evidencing approval of all Loan Documents to which the Borrower is
a party and the other matters contemplated thereby. 
 (f) A copy of the Operating Agreement of the Borrower, certified by a
Manager of the Borrower, as being a true and correct copy thereof. 
 (g) Certificate of existence of the Borrower dated not
more than sixty (60) days prior to the date of the Original Credit Agreement, and, if required under the laws of any state, evidence satisfactory to the Lender that the Borrower is qualified to conduct its business in each state where it
presently conducts such business. 
 (h) Acknowledgment copies of effective financing statements filed on or prior to the date
of the initial Loan, naming the Lender as secured party and the Borrower, as debtor, or such other similar instruments or documents as may be necessary or, in the opinion of the Lender, desirable under the UCC or any comparable law of all
appropriate jurisdictions. 
  

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 (i) A signed copy of a certificate of a Manager of the Borrower which shall certify the
names of the Managers of the Borrower authorized to sign the Loan Documents on behalf of the Borrower and the other documents or certificates to be delivered pursuant to this Agreement by the Borrower, including Borrowing Requests, together with the
true signatures of such officers. The Lender may conclusively rely on such certificate until it shall receive a further certificate of a Manager of the Borrower canceling or amending the prior certificate and submitting the signatures of the members
named in such further certificate. 
 (j) A signed copy of an opinion of counsel for the Borrower, addressed to the Lender, in
form and content acceptable to the Lender. 
 (k) Evidence of all insurance required to be maintained by the Servicer under
the provisions of the Servicing Agreement. 
 (l) The Collateral Account Agreement, properly executed on behalf of the
Borrower, the Servicer and the Collateral Agent. 
 (m) Such other items as shall be reasonably requested by the Lender.

 Section 4.2 Conditions Precedent to Each Loan. The obligation of the Lender to make each Loan shall be subject to the further
conditions precedent that the Lender shall have issued an Accepted Borrowing Request with respect thereto and shall have received, on or before the date of such Loan, each of the following with respect to such Loan, dated such date and in form and
substance satisfactory to the Lender: 
 (a) A copy of the Purchase Agreement for the related Asset Pool, properly executed on
behalf of the Borrower and the Asset Pool Seller, pursuant to which the Asset Pool Seller shall have agreed to transfer all Assets constituting a part of such Asset Pool to the Borrower, effective as of the Borrowing Date, free and clear of all
liens, claims and encumbrances except those disclosed in the related Purchase Agreement, together with copies of the UCC-1 Financing Statement executed by the Asset Pool Seller, as debtor, in favor of the Borrower, as secured party, with an adequate
description of the Assets contained in the Asset Pool being acquired and such other items as may be required by the Lender. 
 (b) In the event that such Loan is the initial Loan in a Loan Series or in the event that such Loan is the final Loan is a Loan Series and a replacement Note is required by the Lender, a Note or replacement Note, as applicable, for such
Loan Series, properly completed and executed on behalf of the Borrower. 
 (c) Either receipt by the Lender of the
Borrower’s Asset Pool Contribution with respect to the related Asset Pool, net of any Purchase Expenses paid or incurred by the Borrower in connection with consummation of its purchase of such Asset Pool, or receipt by the Lender of a written
acknowledgment from the Asset Pool Seller of its receipt and acceptance of the Borrower’s 

  

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Asset Pool Contribution with respect to the related Asset Pool, net of any Purchase Expenses paid or incurred by the Borrower in connection with consummation
of its purchase of such Asset Pool. 
 (d) A duplicate copy of the computer disk showing all relevant information as to the
Accounts being purchased by the Borrower, as provided by the Asset Pool Seller pursuant to the Purchase Agreement. 
 (e) Such
supplements to the Security Agreement, UCC-1 Financing Statements and related instruments and documentation as the Lender may reasonably require to insure that upon funding of such Loan, the Lender will have a valid and perfected first lien security
interest in the Loan Collateral related to such Asset Pool. 
 (f) Since the date of acceptance of the Borrowing Request,
there shall not have been an event which has had or reasonably would be expected to have a Material Adverse Effect. 
 (g)
Such other information as the Lender may reasonably request to verify the Total Cost of the Asset Pool, the nature or amount of the Accounts to constitute a part thereof or any other matter related thereto. 
 Section 4.3 Representations and Warranties Upon Making a Loan. The obligation of the Lender to make each Loan to finance the purchase of an
Asset Pool shall be subject to the further condition precedent that on the date for funding of such Loan the following statements shall be true and accurate in all material respects and the Borrower, by requesting such Loan shall be deemed to have
represented and certified that: 
 (a) The representations, warranties and covenants of the Borrower set forth in Article
V are true and correct on and as of such date as though made on such date and shall be deemed to have been made on such date, except to the extent that any such representations, warranties and covenants relate solely to an earlier date or are
otherwise modified by the operation of Section 5.11(e). 
 (b) No event has occurred and is continuing, or would
result from the making of such Loan, which constitutes a Default or an Event of Default not previously disclosed by the Borrower to the Lender in writing and no Change of Control has occurred. 
 (c) Upon payment of the purchase price specified in the related Purchase Agreement to the Asset Pool Seller and consummation of the
purchase contemplated in such Purchase Agreement, the Borrower will have good title to all Accounts being transferred thereunder free and clear of all liens, claims and other interests other than the liens granted to the Lender as contemplated
herein. 
  

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 ARTICLE V 
 REPRESENTATIONS AND WARRANTIES 
 The Borrower represents and warrants to the Lender
as of the date hereof and as of each Borrowing Date as follows: 
 Section 5.1 Existence and Power; Name; Chief Executive Office.
The Borrower is duly organized, validly existing and in good standing under the laws of the jurisdiction of its organization and is duly licensed or qualified to transact business in all jurisdictions where the character of the property owned or
leased or the nature of the business transacted by it makes such licensing or qualification necessary and where failure to obtain such licensing or qualification would have a Material Adverse Effect. The Borrower has all requisite power and
authority, to conduct its business, to own its properties and to execute and deliver, and to perform all of its obligations under, the Loan Documents. Within the last twelve (12) months, the Borrower has done business only under its name as
specified herein. The chief executive office and principal place of business of the Borrower is located at the address set forth in Section 9.4, and all of the Borrower’s records relating to its businesses are kept at that location.
The Borrower’s federal employer identification number is 26-2614978. 
 Section 5.2 Authorization for Borrowings; No Conflict as
to Law or Agreements. The execution, delivery and performance by the Borrower of the Loan Documents, and Loans from time to time obtained hereunder, have been duly authorized by all necessary legal action and do not and will not (a) require
any consent or approval which has not been obtained prior to the date hereof, (b) require any authorization, consent or approval by, or registration, declaration or filing with, or notice to, any governmental department, commission, board,
bureau, agency or instrumentality, domestic or foreign, or any third party, except such authorization, consent, approval, registration, declaration, filing or notice as has been obtained, accomplished or given prior to the date hereof,
(c) violate any provision of any material law, rule or regulation or of any order, writ, injunction or decree presently in effect having applicability to the Borrower or of the Organizational Documents of the Borrower, (d) result in a
breach of or constitute a default under any indenture or loan or credit agreement or any other material agreement, lease or instrument to which the Borrower is a party or by which it or its properties may be bound or affected, or (e) result in,
or require, the creation or imposition of any mortgage, deed of trust, pledge, lien, security interest or other charge or encumbrance of any nature upon or with respect to any of the properties now owned or hereafter acquired by the Borrower other
than the security interests of the Lender created pursuant to the Loan Documents. 
 Section 5.3 Legal Agreements. The Loan
Documents constitute, and the Notes, when and as executed and delivered, will constitute, the legal, valid and binding obligations and agreements of the Borrower, enforceable against the Borrower in accordance with their respective terms.

 Section 5.4 Subsidiaries. The Borrower has no subsidiaries. 
 Section 5.5 Financial Condition; No Adverse Change. The Borrower has heretofore furnished to the Lender financial statements of the Borrower.
Those statements fairly present the financial condition of the Borrower on the date thereof and the results of their respective operations and cash flows for the periods then ended and were prepared in accordance with GAAP. Since the date of the
most recent financial statements, there has been no material adverse change in the business, properties or condition (financial or otherwise) of the Borrower. 
  

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 Section 5.6 Litigation. There are no actions, suits or proceedings pending or, to the
knowledge of the Borrower, threatened against or affecting the Borrower or the properties of the Borrower before any court or governmental department, commission, board, bureau, agency or instrumentality, domestic or foreign, which, if determined
adversely to the Borrower, could reasonably have a Material Adverse Effect. 
 Section 5.7 Taxes. The Borrower has paid or caused
to be paid to the proper authorities when due all federal, state and local taxes required to be withheld by it except those where failure to do so would not have a Material Adverse Effect or for which the Borrower is conducting a Permitted Contest.
The Borrower has filed all federal, state and local tax returns which to the knowledge of the officers of the Borrower, are required to be filed, and the Borrower has paid or caused to be paid to the respective taxing authorities all taxes as shown
on said returns or on any assessment received by it to the extent such taxes have become due unless failure to so file or to so pay would not have a Material Adverse Effect or for which the Borrowing is conducting a Permitted Contest. 
 Section 5.8 Title and Liens. The Borrower has good and marketable title to all Loan Collateral (or will have good and marketable title to all
Loan Collateral on the date of purchase of such Loan Collateral), free and clear of all mortgages, security interests, liens and encumbrances, except for the security interests of the Lender under the Loan Documents and Permitted Liens. In addition,
no financing statement naming the Borrower as debtor is on file in any office except to perfect only security interests permitted by Section 7.1. 
 Section 5.9 Plans. The Borrower does not maintain and has not in the past maintained any Plan. The Borrower has not received any notice or has any knowledge to the effect that it is not in full compliance
with any of the requirements of ERISA. No Reportable Event or other fact or circumstance which may have an adverse effect on the Plan’s tax qualified status exists in connection with any Plan. The Borrower does not have: 
 (a) any accumulated funding deficiency within the meaning of ERISA; or 
 (b) any liability or know of any fact or circumstances which could result in any liability to the Pension Benefit Guaranty Corporation,
the Internal Revenue Service, the Department of Labor or any participant in connection with any Plan (other than accrued benefits which are or which may become payable to participants or beneficiaries of any such Plan). 
 Section 5.10 Default. The Borrower is in compliance with all provisions of all agreements, instruments, decrees and orders to which it is a
party or by which it or its property is bound or affected, the breach or default of which could have a Material Adverse Effect. 
 Section 5.11 Submissions to Lender. 
 (a) Internally Prepared Information. All financial and
other information provided to the Lender (including, but not limited to completed background questionnaires) which has been prepared by any employee or officer of the Borrower or any Affiliated Party in connection with the Borrower’s request
for any Loan and the credit facilities contemplated hereby (“Internally Prepared Information”) is true and correct in all material respects and contains no omissions which would cause such information to be materially misleading.

  

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 (b) Information Prepared by non-Affiliated Parties. All financial and other
information provided to the Lender which has been prepared by a non-Affiliated Party in connection with the Borrower’s request for any Loan and the credit facilities contemplated hereby (“Externally Prepared Information”) is
believed in Good Faith by the Borrower to be true and correct in all material respects and is believed in Good Faith to contain no omissions which would cause such information to be materially misleading. 
 (c) Projections, Valuations, Proforma Financial Statements. All projections, valuations or proforma financial statements, whether
prepared by any employee or officer of the Borrower, any Affiliated Party or any non-Affiliated Party (“Projections”) are believed in Good Faith by the Borrower to present a Good Faith opinion as to the Projections and are believed
in Good Faith to contain no omissions which would cause such information to be materially misleading. 
 (d) Mixed
Information. To the extent any Internally Prepared Information is based on Externally Prepared Information, the representation in Section 5.11(a) is only directed at the Borrower’s use or manipulation of the Externally Prepared
Information and any representation as to the Externally Prepared Information itself as raw data shall only be a representation under the standard contained in Section 5.11(b). 
 (e) Submission Updates. Any initial submission of financial or other information (which initial submission shall include any
updates to such financial or other information made on or prior to the funding of the Loan related thereto) made by the Borrower to the Lender that is subject to this Section 5.11 (each an “Initial Submission”) shall be
subject to the applicable requirements of Section 5.11(a) through (d) above. Any Initial Submission for which the representations under Section 5.11(a) through (d) are deemed reaffirmed or remade by
the operation of Section 4.3(a) or (b) with respect to the funding of a subsequent Loan, shall only be reaffirmed or remade (i) to the extent of the Borrower’s and/or any Affiliated Party’s affirmative
knowledge with respect thereto, and (ii) to the extent that a portion of any such Initial Submission also relates to the Loan then being made, but such reaffirmation or remaking shall only apply to the portion of such Initial Submission so
relating to the Loan then being made. 
  

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 ARTICLE VI 
 AFFIRMATIVE COVENANTS OF THE BORROWER 
 So long as any Note shall remain unpaid or outstanding, the
Borrower will comply with the following requirements, unless the Lender shall otherwise consent in writing: 
 Section 6.1 Reporting
Requirements. The Borrower will deliver, or cause to be delivered, to the Lender each of the following, which shall be in form and detail acceptable to the Lender: 
 (a) As soon as available, and in any event within ninety (90) days after the end of each fiscal year of the Borrower, a copy of the
annual report of the Borrower, with, subject to the proviso below, the unqualified opinion of the Borrower’s certified public accountants, which annual reports shall include the consolidated balance sheet of the Borrower, as at the end of such
fiscal year and the related statements of earnings, members’ equity and cash flows for the fiscal year then ended, all in reasonable detail and all prepared in accordance with GAAP, applied on a consistent basis, together with a certificate of
a responsible officer of the Borrower, stating that such financial statements are true and accurate in all material respects; provided, however, that no separate audited financial statements of the Borrower or opinion of certified public accounts
shall be required if the Borrower’s results are reflected in the audit of another entity or enterprise. 
 (b) As soon as
available and in any event within twenty (20) days after the end of each month, a copy of the interim unaudited financial statements of the Borrower, which financial statements shall include the balance sheets and the statements of earnings,
shareholder’s equity and cash flows as of the end of such month for the Borrower, all in reasonable detail and stating in comparative form the figures for the corresponding date and period in the previous fiscal year, all prepared in accordance
with GAAP, applied on a consistent basis, together with a certificate of the Borrower stating that such financial statements, subject to year-end audit adjustments, fairly present the financial condition of the Borrower in all material respects.

 (c) As soon as available and in any event within fifteen (15) days prior to the end of such quarter of each calendar
year, and in a form acceptable to the Lender, projected collections and the expected internal rate of return (the “IRR Model”) for each Asset Series. 
 (d) As soon as available and in any event within fifteen (15) days after the end of each month, a report which sets forth as of the
end of such month all Asset Series Proceeds collected and distributed pursuant to Section 2.8 through the end of such month (for each Asset Series separately and for all Asset Series combined) and the Asset Series Proceeds projected by
the Borrower to be collected and distributed pursuant to Section 2.8 through the end of such month for such Asset Series (for each Asset Series separately and for all Asset Series combined). 
 (e) As soon as available and in any event within fifteen (15) days after the end of each month, (i) an Asset detail report,
including all Asset related information, for each Asset Series and for all Asset Series in the aggregate, and (ii) a summarized Asset Series report (summary information) by Asset Series and for all Asset Series in the aggregate. 
 (f) As promptly as practicable (but in any event not later than five (5) Business Days) after a responsible officer of the Borrower
obtains knowledge of the occurrence of any default by the Borrower in the performance of any of its obligations under this Agreement or by the Servicer under the Servicing Agreement, notice of such occurrence, together with a detailed statement by a
responsible officer of the Borrower of the steps being taken by the Borrower to cure the effect of such event. 
  

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 (g) Such other information respecting each Asset Pool or the financial condition of the
Borrower or the Servicer as the Lender may from time to time reasonably request. 
 Section 6.2 Books and Records; Inspection and
Examination; Verification of Collection Activity. The Borrower will keep accurate books of record and account for itself pertaining to the Assets and the business and financial condition of the Borrower and such other matters as the Lender may
from time to time request in which true and complete entries will be made in accordance with GAAP consistently applied and, upon request of and reasonable notice by the Lender, will permit any officer, employee, attorney or accountant for the Lender
to audit, review, make extracts from or copy any and all corporate and financial books and records of the Borrower at all reasonable times during ordinary business hours, to discuss the affairs of the Borrower, including the purchase, servicing,
collection or liquidation of assets, with any of its members, employees or agents and to conduct a review of the Borrower’s respective books and records with respect to the purchase, servicing, collection and disposition of Loan Collateral.

 Section 6.3 Compliance with Laws. The Borrower will (a) comply in all material respects with the requirements of
applicable laws and regulations, the non-compliance with which could reasonably result in a Material Adverse Effect, (b) comply in all material respects with all applicable debt collection laws, regulations, ordinances and requirements and will
obtain any and all licenses, permits and similar approvals required for the collection or servicing of any Account constituting a part of an Asset Series and (c) use and keep its assets, and will require that others use and keep its assets,
only for lawful purposes, without material violation of any federal, state or local law, statute or ordinance. 
 Section 6.4 Payment
of Taxes and Other Claims. The Borrower will pay or discharge, when due, (a) all taxes, assessments and governmental charges levied or imposed upon it or upon its income or profits, upon any properties belonging to it prior to the date on
which penalties attach thereto, (b) all federal, state and local taxes required to be withheld by it, and (c) all lawful claims for labor, materials and supplies which, if unpaid, might by law become a lien or charge upon any properties of
the Borrower; provided, that the Borrower shall not be required to pay any such tax, assessment, charge or claim with respect to taxes, assessments and other governmental charges, for which a Permitted Contest is being conducted by the Borrower.

 Section 6.5 Maintenance of Properties. The Borrower will keep and maintain all of its properties necessary or useful in its
business in good condition, repair and working order (normal wear and tear excepted), except that the Borrower shall not be required to do so to the extent that failure to do so would not result in a Material Adverse Effect; provided, however, that
nothing in this Section 6.5 shall prevent the Borrower from discontinuing the operation and maintenance of any of its properties if such discontinuance is, in the reasonable judgment of the Borrower, desirable in the conduct of the
Borrower’s business and not disadvantageous in any material respect to the Lender. 
 Section 6.6 Preservation of Legal
Existence. The Borrower will preserve and maintain its legal existence and all of its rights, privileges and franchises necessary or desirable in the normal conduct of its business and shall conduct its business in an orderly, efficient and
regular manner, except the Borrower shall not be required to do so to the extent that failure to do so would not result in a Material Adverse Effect. 
  

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 Section 6.7 Special Purpose Entity. The Borrower will (a) own no material assets, and
not engage in any material business, other than the assets and transactions specifically contemplated by the Loan Documents, (b) not incur any indebtedness for borrowed money or material obligation, secured or unsecured, direct or indirect,
absolute or contingent, other than as contemplated hereby (including the Loan Documents and/or the Operating Agreement) or as approved by a Super-Majority in Interest of the members of the Borrower), (c) not make any loans or advances to any
third party (other than Assets), and shall not acquire obligations or securities of any Affiliated Party, (d) pay its debts and liabilities (including, as applicable, shared personnel and overhead expenses) only from its own assets, (e) do
all things necessary under applicable law and its organizational documents to observe organizational formalities and to preserve its existence, and will not amend, modify or otherwise change its Organizational Documents, or suffer the same to be
amended, modified or otherwise changed (except to the extent that the same would not result in a Change of Control and would not otherwise violate the terms of this Agreement), without the prior written consent of the Lender, (f) maintain all
of its books, records, financial statements and bank accounts separate from those of any Affiliated Parties, (g) be, and at all times will hold itself out to the public as, a legal entity separate and distinct from any other entity (including
any Affiliated Party), correct any known misunderstanding regarding its status as a separate entity, conduct business in its own name, not identify itself or any Affiliated Party as a division or part of the other and maintain and utilize separate
stationary, invoices and checks, (h) maintain adequate capital for the normal obligations reasonably foreseeable in a business of its size and character and in light of its contemplated business operations, (i) not engage in or suffer any
dissolution, winding-up, liquidation, consolidation or merger in whole or in part, (j) not commingle its funds or other assets with those of any Affiliated Party or any other Person, (k) maintain its assets in such a manner that it will
not be costly or difficult to segregate, ascertain or identify its individual assets from those of any Affiliated Party or any other Person, (l) not and will not hold itself out to be responsible for the debts or obligations of any other Person
and (m) be formed and organized solely for the purpose of holding, directly or indirectly, the Assets and not hold or own any assets other than the Assets, Asset Series Proceeds and assets related thereto (it being understood that the only
Asset Pools which Borrower will purchase are those which Lender shall have agreed to have purchased in connection with an accepted Borrowing Request pursuant to Section 2.1). Notwithstanding any provision of this Section 6.7
to the contrary, the Borrower shall be permitted to consummate sales of Loan Collateral under Section 3.4 in accordance with the terms and conditions specified in Section 3.4. 
 Section 6.8 Arms-Length Transactions. The Borrower will conduct all collection activities and all sales, transfers and dispositions relating
to the Assets on an arms-length basis and so as to cause all collections and all consideration received upon the sale, transfer or disposition of an Asset to (i) become and constitute Asset Series Proceeds, and (ii) be distributed as Asset
Series Proceeds in accordance with this Agreement. 
 Section 6.9 Purchase Agreements. The Borrower will comply with each of its
obligations under each of its Purchase Agreements, except where failure to so comply would not have a Material Adverse Effect. 
  

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 Section 6.10 Right of Lender to Place a Sampling of Assets with Independent Servicer. At any
time and from time to time, the Lender may, upon written notice to the Borrower, if the Lender reasonably believes that the Borrower or the Servicer has engaged in fraud or mismanagement of the Assets, select certain Assets for placement for
servicing with an independent third-party servicer, in accordance with the terms and conditions set forth and described in Section 2.11 of the Servicing Agreement. 
 ARTICLE VII 
 NEGATIVE COVENANTS 
 So long as any Note or Asset Series shall remain unpaid or outstanding, the Borrower will comply with the following requirements, unless the Lender shall
otherwise consent in writing: 
 Section 7.1 Liens. The Borrower will not create, incur or suffer to exist any pledge, lien,
security interest, assignment or transfer upon or of any Loan Collateral, now owned or hereafter acquired, or assign or otherwise convey any right to receive collections or other income with respect thereto, except for the liens and security
interests created in favor of the Lender under the Security Agreement and Permitted Liens. 
 Section 7.2 Sale or Transfer of Assets;
Suspension of Business Operations. Except as otherwise permitted in accordance with Section 3.4, the Borrower will not sell, lease, assign, transfer or otherwise dispose of all or a substantial part of its assets (whether in one
transaction or in a series of transactions) to any other Person, and will not liquidate, dissolve or suspend its business operations. 
 Section 7.3 Consolidation and Merger; Asset Acquisitions. Except as permitted by Section 9.12, the Borrower will not consolidate with or merge into any Person, or permit any other Person to merge into it, or acquire
(in a transaction analogous in purpose or effect to a consolidation or merger) all or substantially all the assets of any other Person (except pursuant to a Purchase Agreement and Accepted Borrowing Request approved by the Lender in accordance with
Section 2.1). Notwithstanding any provision of this Section 7.3 to the contrary, the Borrower shall be permitted to consummate sales of Loan Collateral under Section 3.4 in accordance with the terms and conditions
specified in such Sections. 
 Section 7.4 Accounting. The Borrower will not adopt any material change in accounting principles
other than as required by GAAP. The Borrower will not adopt, permit or consent to any change in its fiscal year. 
 Section 7.5
Modification or Termination of Agreements. The Borrower will not terminate, amend or modify any of the Loan Documents without the prior written consent of the Lender. 
 Section 7.6 No Commissions or Rebates on Dispositions or Collections. Except as otherwise permitted in writing by the Lender, the Borrower
will not accept or receive or agree to accept or receive, nor allow any Affiliated Party to accept or receive or agree to accept or receive, any rebate, refund, commission, fee, kickback or rakeoff, whether cash or otherwise and whether paid by

  

 29 

 
or originating with the Obligor or any other party (including but not limited to brokers and agents), as a result of or in any way in connection with
collection activities related to any asset or in connection with the sale, disposition, transfer or servicing of any Asset, other than payment of the Servicing Fee to the Servicer. 
 ARTICLE VIII 
 EVENTS OF DEFAULT; RIGHTS AND REMEDIES 
 Section 8.1 Loan Series Events of Default. “Loan Series Event of Default”, wherever used herein, means any one of the following
events: 
 (a) default in the payment of any interest on or principal of any Note when it becomes due and payable as provided
in Sections 2.5 and 2.8 and such default continues for more than three (3) Business Days following receipt of notice of such default from the Lender; provided, however, if all Asset Series Proceeds related to such Note have been
distributed in accordance with the terms of this Agreement then no Loan Series Event of Default shall be deemed to have occurred pursuant to this Section 8.1(a) (and no default or breach shall be deemed to have occurred in respect
thereof under the Loan Documents); or 
 (b) default in the payment of any fees, costs or expenses required to be paid by the
Borrower under this Agreement as provided in Section 2.8 or any other Loan Document and such default continues for more than three (3) Business Days following receipt of notice of such default from the Lender; or 
 (c) default in the performance, or breach, of any covenant or agreement of the Borrower contained in Sections 6.1(c),
(d) or (f), 6.2, 6.9 or 7.1 in this Agreement and the continuance of such default for more than ten (10) days following receipt of notice of such default from the Lender; or 
 (d) a material default in the performance, or material breach, of any material covenant or agreement of the Borrower (other than a
covenant or agreement a default in whose performance or whose breach is elsewhere in this Section 8.1 or in Section 8.2 specifically dealt with) in respect of a particular Loan Series and the continuance of such default for
more than ten (10) days following receipt of notice of such default from the Lender; or 
 (e) any representation or
warranty made in Good Faith by the Borrower in this Agreement or by the Borrower (or any of its officers) in any Borrowing Request, or in any other certificate, instrument or statement contemplated by or made or delivered pursuant to or in
connection with this Agreement shall prove to have been incorrect in any material respect when made and the harm caused thereby shall not be remedied by the Borrower within ten (10) days following receipt of notice of such default from the
Lender; or 
 (f) a default or breach constituting a “Loan Series Default” or a “Loan Series Termination
Event” shall occur under any other Loan Document (as such terms are defined in the applicable Loan Document) and the expiration of the applicable period 

  

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of grace, if any, specified in such agreement; provided that, in no event shall the failure of an Asset Series to comply with the 75% Test constitute a
default or breach constituting a “Loan Series Default” or a “Loan Series Termination Event” pursuant to this Section 8.1(f); 
 (g) a failure of Borrower to remit to Lender the proceeds of any Special Capital Contribution within five Business Days of the obligation of West Receivable to make such Special Capital Contribution to Borrower
arising pursuant to the Operating Agreement; or 
 (h) any Asset of the Borrower, other than in connection with a Facility
Event of Default, is subject to an order or writ granting a motion or action to replevy, sequester, garnish, attach or levy against such Asset and the Lender, in its sole opinion, determines that such order or writ will have a material adverse
effect on the value of the Asset Series of which such Asset is a part. 
 Section 8.2 Facility Events of Default. “Facility
Event of Default”, whenever used herein, means, any one of the following events. 
 (a) the Borrower shall make an
assignment for the benefit of creditors; or the Borrower shall apply for or consent to the appointment of any receiver, trustee, or similar officer for it or for all or any substantial part of its property; or such receiver, trustee or similar
officer shall be appointed without the application or consent of the Borrower; or the Borrower shall institute (by petition, application, answer, consent or otherwise) any insolvency, reorganization, arrangement, readjustment of debt, dissolution,
liquidation or similar proceeding relating to it under the laws of any jurisdiction; or any such proceeding shall be instituted (by petition, application or otherwise) against the Borrower; or any judgment, writ, warrant of attachment or execution
or similar process shall be issued or levied against a substantial part of the property of the Borrower; or 
 (b) a petition
naming the Borrower as debtor is filed under the United States Bankruptcy Code, and, if such a petition is involuntarily filed against the Borrower by a Person or Persons other than the Borrower, such petition is not dismissed within sixty
(60) days of such filing; or 
 (c) default in the performance, or breach, of any covenant or agreement of the Borrower
contained in Sections 6.3, 6.6 (as to maintenance of legal existence), 6.7(a), (b) and (m) 6.8, 7.3 or 7.6 of this Agreement or a material default in the performance, or material breach,
of any material covenant or agreement of the Borrower contained in this Agreement in respect of multiple Loan Series (other than a covenant or agreement a default in whose performance or whose breach is elsewhere in this Section or in
Section 8.1 specifically dealt with) and the continuance of such default for more than ten (10) days following receipt of notice of such default from the Lender; or 
 (d) any representation or warranty made by the Borrower in this Agreement or by the Borrower (or any of its officers) in any Borrowing
Request, or in any other certificate, instrument, or statement contemplated by or made or delivered pursuant to or 

  

 31 

 
in connection with this Agreement, shall prove, as a result of Bad Faith on the part of the Borrower or any Affiliated Party, to have been incorrect in any
material respect when made and the harm caused thereby shall not be remedied by the Borrower within ten (10) days following receipt of notice of such default from the Lender; or 
 (e) the rendering against the Borrower of a final judgment, decree or order for the payment of money in excess of $150,000 (unless the
payment of such judgment in excess of $150,000 is fully insured) and the continuance of such judgment, decree or order unsatisfied and in effect for any period of forty-five (45) consecutive days without a stay of execution; or 
 (f) a default or breach constituting a “Facility Default” or a “Facility Termination Event” shall occur under any
other Loan Document (as such terms are defined in the applicable Loan Document) and the expiration of the applicable period of grace, if any, specified in such agreement; or 
 (g) the Borrower shall (i) liquidate, (ii) dissolve, (iii) terminate or suspend its business operations or otherwise fail
to operate its business in the ordinary course for a period of more than fourteen (14) days, or (iv) shall sell all or substantially all of its assets, without the prior written consent of the Lender; or 
 (h) the Borrower shall fail to pay, withhold, collect or remit any tax or tax deficiency when assessed or due (other than any tax or tax
deficiency for which nonpayment thereof will not result in a Material Adverse Effect or for which the Borrower is conducting a Permitted Contest); or 
 (i) a Change of Control shall occur; or 
 (j) either of the following shall occur:
(i) entry of a court order which enjoins, restrains or in any way prevents the Borrower from conducting all or any material part of its business affairs in the ordinary course of business and such order or writ is not stayed or dismissed within
sixty (60) days, or (ii) withdrawal or suspension of any license required for the conduct of any material part of the business of the Borrower. 
 Section 8.3 Rights and Remedies Upon the Occurrence of a Loan Series Event of Default. Upon the occurrence of a Loan Series Event of Default with respect to a Loan Series and/or the related Asset Series,
or at any time thereafter until such Loan Series Event of Default is cured or waived to the written satisfaction of the Lender, the Lender may exercise any or all of the following rights and remedies with respect to such Loan Series and/or the
related Asset Series: 
 (a) by notice to the Borrower, declare the entire unpaid principal amount of the Note evidencing the
Loans in the applicable Loan Series, all interest accrued and unpaid thereon, and all other amounts payable under this Agreement, with respect to the Loans in such Loan Series, to be forthwith due and payable whereupon such Note, all such accrued
interest, and all such amounts (to the extent funds are available therefor) shall become and be forthwith due and payable, without presentment, demand, protest or further notice of any kind, all of which are hereby expressly waived by the Borrower;

  

 32 

 (b) transfer servicing of all Assets in the related Asset Series to a replacement
servicer chosen by the Lender in accordance with the Servicing Agreement; 
 (c) revoke unilaterally the permission given to
the Servicer to withhold its Servicing Fees and Advanced Court Costs from Asset Series Proceeds to be deposited into the Collateral Account pursuant to Section 2.7, and direct the Servicer to take all steps necessary to liquidate the
Assets constituting a part of the related Asset Series in an expeditious manner pursuant to such procedures and for such sale prices as the Lender shall specify, and apply all Asset Series Proceeds resulting therefrom in accordance with
Section 2.8; and 
 (d) exercise and enforce any and all rights and remedies available to the Lender under any
Loan Document (or otherwise by law or agreement) against any or all Assets constituting a part of the related Asset Series for the Loan Series so in default and apply all proceeds resulting therefrom in accordance with Section 2.8;
provided that no Servicing Fee shall be payable with respect to any Asset Series Proceeds received thereby if the Lender effects collection thereof without the assistance of the Servicer; provided, however, that until the
occurrence of a Facility Event of Default, the Lender shall not exercise any rights or remedies against any Loan Collateral not constituting a part of the Asset Series related to the Loan Series so in default. 
 Section 8.4 Rights and Remedies Upon the Occurrence of a Facility Event of Default. Upon the occurrence of a Facility Event of Default, or at
any time thereafter until the Facility Event of Default is cured or waived to the written satisfaction of the Lender, the Lender may exercise any or all of the following rights and remedies with respect to any or all outstanding Loans, any or all
Loan Series and any or all Asset Series related thereto: 
 (a) by notice to the Borrower, declare the entire unpaid principal
amount of all Notes, or any of them, all interest accrued and unpaid thereon, and all other amounts payable under this Agreement, to be forthwith due and payable whereupon such Note or Notes, as the case may be, all such accrued interest and all
such amounts (to the extent funds are available therefor) shall become and be forthwith due and payable, without presentment, demand, protest or further notice of any kind, all of which are hereby expressly waived by the Borrower; 
 (b) terminate the existing Servicing Agreement and enter into a new Servicing Agreement with a replacement Servicer to service and collect
all Loan Collateral, with such replacement Servicer taking direction solely and exclusively from the Lender; 
 (c) revoke
unilaterally the permission given to the Servicer to withhold its Servicing Fees and Advanced Court Costs from Asset Series Proceeds to be deposited into the Collateral Account pursuant to Section 2.7, and direct the Servicer to take all
steps necessary to liquidate the Assets constituting a part of the related Asset Series in an expeditious manner pursuant to such procedures and for such sale prices as the Lender shall specify, and apply all Asset Series Proceeds resulting
therefrom in accordance with Section 8.6; and 
  

 33 

 (d) exercise and enforce any and all rights and remedies available to the Lender under
any Loan Document (or otherwise by law or agreement) against any or all Loan Collateral securing payment of any or all outstanding Loans; 
 provided,
however, that no Servicing Fee shall be payable with respect to any Asset Proceeds received as a result of any actions specified above if the Lender effects collection thereof without the assistance of the Servicer. 
 Section 8.5 Application of Asset Proceeds upon the Occurrence of a Loan Series Event of Default. Upon the occurrence of a Loan Series Event
of Default, all Asset Proceeds available for distribution from the Asset Series related to the Loan Series with respect to which such Loan Series Event of Default has been declared shall be distributed in accordance with Section 2.8.
Notwithstanding any other provision of any Loan Document, it is agreed that until the occurrence of a Facility Event of Default, the Obligations are non-recourse as to assets of Borrower other than Asset Series related to the applicable Loan Series
and as to any Loan Series, the Lender shall have no rights or remedies against any Loan Collateral (or other assets of the Borrower) not constituting a part of the Asset Series related to the applicable Loan Series. 
 Section 8.6 Application of Asset Proceeds in the Event of Acceleration by the Lender or upon the Occurrence of a Facility Event of Default under
Section 8.2(b). Notwithstanding anything in Section 2.8 or elsewhere in this Agreement to the contrary, in the event that the Lender declares the entire unpaid principal amount of all Notes, all accrued and unpaid interest
thereon, and all other amounts payable to the Lender under this Agreement, to be due and payable pursuant to Section 8.4(a) or upon the occurrence of a Facility Event of Default under Section 8.2(b), from and after such
declaration or such Facility Event of Default, all Asset Proceeds available for distribution from all Asset Series shall be distributed in accordance with the following: 
 (a) first, to the Lender, an amount equal to all unpaid Loan Costs paid or incurred by the Lender with respect to all Loans;

 (b) second, to the Servicer, for any given Account, an amount equal to the Advanced Court Costs with respect to such
Account; 
 (c) third, to the Servicer an amount equal to the Servicing Fee, if any, payable to the Servicer with
respect to the Asset Proceeds (adjusted as provided pursuant to Section 2.9(b)); 
 (d) fourth, to the
Lender, an amount equal to the entire unpaid principal amount of all Notes, all accrued and unpaid interest thereon and all other amounts payable by the Borrower to the Lender under this Agreement or otherwise to be applied by the Lender in such
order of application as the Lender shall determine in its sole discretion; 
 (e) fifth, to the Servicer, the
Subordinated Servicing Fee Amount, if any; and 
  

 34 

 (f) sixth, the remainder of the Asset Proceeds, from all Asset Series to the
Borrower. 
 Section 8.7 Borrower Cure. The Borrower may, or may cause an Affiliated Party to, provide Permitted Cure Funds to
cure any Default or Event of Default hereunder. 
 ARTICLE IX 
 MISCELLANEOUS 
 Section 9.1 No Waiver; Cumulative Remedies. No failure or delay on the
part of the Lender in exercising any right, power or remedy under the Loan Documents shall operate as a waiver thereof; nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the
exercise of any other right, power or remedy under the Loan Documents. The remedies provided in the Loan Documents are cumulative and not exclusive of any remedies provided by law. 
 Section 9.2 Amendments, Requested Waivers, Etc. No amendment, modification, termination or waiver of any provision of any Loan Document or
consent to any departure by the Borrower therefrom shall be effective unless the same shall be in writing and signed by the Lender. Any waiver or consent given hereunder shall be effective only in the specific instance and for the specific purpose
for which given. No notice to or demand on the Borrower in any case shall entitle the Borrower to any other or further notice or demand in similar or other circumstances. 
 Section 9.3 Severability Clause. Any part, provision representation or warranty of this Agreement which is prohibited or which is held to be void or unenforceable shall be ineffective to the extent of such
prohibition or unenforceability without invalidating the remaining provisions hereof. Any part, provision, representation or warranty of this Agreement which is prohibited or unenforceable or is held to be void or unenforceable in any jurisdiction
shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof, and any such prohibition or unenforceability in any jurisdiction shall not invalidate or
render unenforceable such provision in any other jurisdiction. To the extent permitted by applicable law, the parties hereto waive any provision of law which prohibits or renders void or unenforceable any provision hereof. If the invalidity of any
part, provision, representation or warranty of this Agreement shall deprive any party of the economic benefit intended to be conferred by this Agreement, the parties shall negotiate in good faith to develop a structure the economic effect of which
is as nearly as possible the same as the economic effect of this Agreement without regard to such invalidity. 
 Section 9.4
Notices. Any notices, consents, directions, demands or other communications given under this Agreement (unless otherwise specified herein) shall be in writing and shall be deemed to have been duly given when delivered in person or by
overnight delivery at, or telecopied to the respective addresses or telecopy numbers, as the case may be, set forth below (or to such other address or telecopy numbers as either party shall give notice to the other party pursuant to this
Section 9.4): 
 If to the Borrower: 
 West Receivables Purchasing, LLC 
 P.O. Box 50401 
 Henderson, Nevada 89016 
 Attention: President

  

 35 

 with copies to: 
 West Asset Management, Inc. 
 5300 Oakbrook Parkway, Suite 300 
 Norcross, Georgia 30093 
 Attention: President

 Telephone: (678) 924-1955 
 Telecopy: (678) 742-6753 
 West Receivable Services, Inc. 
 P.O. Box 50401 
 Henderson, Nevada 89016

 Attention: President 
 West
Corporation 
 11808 Miracle Hills Drive 
 Omaha, NE 68154 
 Attention: General Counsel 
 Telephone: (402) 963-1200 
 Telecopy: (402) 963-1211 
 If to the Lender: 
 TOGM, LLC 
 1603 Orrington Avenue, Suite 810 
 Chicago,
Illinois 60201 
 Attention: Randy Rochman 
 Telephone: (847) 328-0711 
 Telecopy: (847) 328-0705 
 with copy to: 
 Koley Jessen P.C., L.L.O.

 One Pacific Place 
 1125 South 103rd Street, Suite 800 
 Omaha, Nebraska 68124 
 Attention: Mr. Matthew D. Maser 
 Telephone: (402) 390-9500 
 Telecopy: (402) 390-9005 
  

 36 

 Section 9.5 Reimbursement of the Lender’s Costs and Expenses. 
 (a) Out-of-Pocket Costs and Expenses Incurred in Connection with the Preparation, Execution and Delivery of the Loan Documents. The
Borrower and the Lender agree that all out-of-pocket costs and expenses incurred by the Lender and the Borrower in connection with the preparation, execution and delivery of the Loan Documents (including without limitation reasonable legal fees and
expenses of counsel), UCC searches, recording fees, and other similar expenses paid or incurred by the Lender in connection with obtaining and perfecting its security interest or lien on or priority in any Loan Collateral shall be paid by the
Borrower. 
 (b) Out-of-Pocket Costs and Expenses Incurred by the Lender in Connection with Administering, Amending,
Documenting, Recording, Filing, Insuring or Enforcing the Loan Documents or the Loan Collateral after Funding. All out-of-pocket costs and expenses incurred by the Lender in connection with administering, amending, documenting, recording,
filing, insuring or enforcing any Loan Document or any Loan Collateral, or perfecting or maintaining the priority of any lien on or security interest in any Loan Collateral, incurred after funding of the related Loan shall constitute Loan Costs with
respect to the related Asset Series for which they were incurred (or pro rata among all Asset Series if not attributable to one such Asset Series) and shall be payable as such in accordance with Section 2.8 or Section 8.6, as
applicable. In furtherance of the foregoing, and not in limitation thereof, the Lender and the Borrower agree that all out-of-pocket costs and expenses incurred by the Lender in connection with the enforcement by the Lender of any of the rights or
remedies available to the Lender under this Agreement or under any of the other Loan Documents or under applicable law, whether or not suit is filed with respect thereto, shall constitute Loan Costs which shall be payable as such in accordance with
Section 2.8 or Section 8.6, as applicable. 
 Section 9.6 Indemnity. In addition to the payment of
out-of-pocket costs and expenses pursuant to Section 9.5, the Borrower agrees to indemnify, defend and hold harmless the Lender and each of its respective participants, parent corporations, subsidiary corporations, affiliated
corporations, successor corporations, and all present and future officers, directors, employees and agents (the “Indemnitees”), from and against (i) to the extent not included as Purchase Expenses, any and all transfer taxes,
documentary taxes, assessments or charges made by any governmental authority by reason of the execution and delivery of this Agreement and the other Loan Documents or the making of any Loans, and (ii) any and all liabilities, losses, damages,
penalties, judgments, suits, claims, costs and expenses of any kind or nature whatsoever (including, without limitations, the reasonable fees and disbursements of counsel actually incurred) in connection with any investigative, administrative or
judicial proceedings, whether or not such Indemnitee shall be designated a party thereto, which may be imposed on, incurred by or asserted against such Indemnitee, in any manner relating to or arising out of or in connection with, the making of any
Loans or entering into this Agreement or any other Loan Documents or the use or intended use of the proceeds of the Loans or the collection of Assets, excepting, however, from the foregoing any such liabilities, losses, damages, penalties,
judgments, suits, claims, costs and expenses resulting from collection actions undertaken by the Lender, or by a replacement servicer appointed by the Lender, or the willful misconduct or gross negligence of an Indemnitee. If any investigative,
judicial or administrative proceeding arising from any of the foregoing is brought against any 

  

 37 

 
Indemnitee, upon request of such Indemnitee, the Borrower, or counsel designated by the Borrower and satisfactory to the Indemnitee, will resist and defend
such action, suit or proceeding to the extent and in the manner directed by the Indemnitee, at the Borrower’s sole cost and expense. Each Indemnitee will use its best efforts to cooperate in the defense of any such action, suit or proceeding.
If the foregoing undertaking to indemnify, defend and hold harmless may be held to be unenforceable because it violates any law or public policy, the Borrower shall nevertheless make the maximum contribution to the payment and satisfaction of each
of the indemnified liabilities contemplated hereby which is permissible under applicable law. The obligations of the Borrower under this Section 9.6 shall survive termination of this Agreement. 
 Section 9.7 Execution in Counterparts. This Agreement and other Loan Documents may be executed in any number of counterparts, each of which
when so executed and delivered shall be deemed to be an original and all of which counterparts, taken together, shall constitute but one and the same instrument. 
 Section 9.8 Governing Law; Jurisdiction; Waiver of Jury Trial. 
 (a) Governing
Law. Except as otherwise provided in the Security Agreement, the Loan Documents shall be governed by, and construed in accordance with, the laws of the State of Nebraska. 
 (b) Jurisdiction. The Borrower hereby irrevocably submits to the non-exclusive jurisdiction of any federal court sitting in Douglas
County, Nebraska, in any action or proceeding arising out of or relating to this Agreement or any of the other Loan Documents, and the Borrower hereby irrevocably agrees that all claims in respect of such action or proceeding may be heard and
determined in such federal court. The Borrower hereby irrevocably waives, to the fullest extent it may effectively do so, the defense of an inconvenient forum to the maintenance of such action or proceeding. The Borrower irrevocably consents to the
service of copies of the summons and complaint and any other process which may be served in any such action or proceeding by the mailing of copies of such process, by certified mail, return receipt requested, to the Borrower at its addresses
specified in Section 9.4 above. The Borrower agrees that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.
Nothing in this Section 9.8(b) shall affect the right of either party to serve legal process in any other manner permitted by law or affect the right of either party to bring any action or proceeding against the other party or its
property in the courts of other jurisdictions. 
 (c) WAIVER OF JURY TRIAL. THE BORROWER AND THE LENDER HEREBY
IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO ANY LOAN DOCUMENT OR ANY INSTRUMENT OR DOCUMENT DELIVERED THEREUNDER. 
 Section 9.9 Integration. This Agreement comprises the final and complete integration of all prior expressions by the parties hereto with
respect to the subject matter hereof and shall constitute the entire agreement among the parties hereto with respect to such subject matter, superseding all prior oral or written understandings. 
  

 38 

 Section 9.10 Agreement Effectiveness. This Agreement shall become effective upon delivery of
fully executed counterparts hereof to each of the parties hereto. 
 Section 9.11 Headings Descriptive. The headings of the
sections and subsections of this Agreement are inserted for convenience only and shall not in any way affect the meaning or construction of any provision of this Agreement. 
 Section 9.12 Assignment. This Agreement shall be binding upon the Borrower and the Lender and their respective successors and assigns, except
that neither the Borrower nor the Lender may transfer or assign any or all of its rights or obligations hereunder without the prior written consent of the other party. Subject to compliance with Section 2.6 thereof, the Lender hereby expressly
reserves unto itself the right to sell, transfer, assign and convey any Note or any portion thereof and any or all of its rights or obligations under this Agreement or with respect to any Loan or Note, including without limitation the right to sell
undivided participating interests in any Loan or Note, to its Lender Affiliates, or any purchaser of its ownership interest in the Borrower pursuant to a purchase and sale agreement permitted pursuant to the Operating Agreement, without any prior
notice to or consent of the Borrower. In addition, the Lender hereby expressly reserves unto itself the right to sell undivided participating interests in any or all of the Loans and related Notes, without prior notice to or consent of the Borrower;
provided, that, such sales of participating interests shall not restrict or provide for a transfer or change of decision-making control with respect to the administration and enforcement of this Agreement except in the event of a default by a Lender
under the participation interest sale agreement. The Lender may provide to any potential assignees or transferees copies of all Loan Documents and other information regarding any Asset Pool or the Borrower that the Lender may then have in its
possession, provided that any such potential assignee or transferee shall agree to keep such information confidential. 
 Section 9.13
Advice from Independent Counsel. The parties hereto understand that this Agreement is a legally binding agreement that may affect such party’s rights. Each party hereto represents to the other that it has received legal advice from
counsel of its choice regarding the meaning and legal significance of this Agreement and that it is satisfied with its legal counsel and the advice received from it. 
 Section 9.14 Judicial Interpretation. Should any provision of this Agreement require judicial interpretation, it is agreed that a court interpreting or construing the same shall not apply a presumption
that the terms hereof shall be more strictly construed against any person by reason of the rule of construction that a document is to be construed more strictly against the person who itself or through its agent prepared the same, it being agreed
that all parties hereto have participated in the preparation of this Agreement. 
 Section 9.15 Use of Lender’s Name. The
Borrower hereby agrees that neither the Borrower nor the Servicer shall refer to or use the name “TOGM”, or any such name in any manner in any collection or enforcement activities with respect to any Asset or in any advertising, printed
material, electronic medium or other medium, without first obtaining the Lender’s prior written consent. The Lender shall have no obligation to give any such written consent and may withhold the same in its sole and absolute discretion.

  

 39 

 Section 9.16 Confidentiality of Information. The Lender hereby acknowledges that it will use
all confidential information of Borrower provided in connection with the Loan Documents, including confidential information regarding one or more Asset Pools in connection with a Borrowing Request or (the “Confidential Information”)
solely for the purposes of evaluating, administering and enforcing the transactions contemplated by this Agreement and making any necessary business judgments with respect thereto and, in particular, determining whether or not to make a Loan with
respect to an Asset Pool. In addition, the Lender will not disclose any Confidential Information without the prior written consent of the Borrower, other than to the directors, employees, auditors, counsel or affiliates of the Lender, each of whom
shall be informed of the confidential nature of the Confidential Information; provided, however, that the Lender or Borrower may disclose any such Confidential Information (i) to any party contemplated in the Loan Documents for
purposes contemplated thereunder (including to any permitted assignee of a Loan), (ii) as may be required by any municipal, state, federal or other regulatory body having or claiming to have jurisdiction over such party, (iii) in order to
comply with any law, order, regulation, regulatory request or ruling applicable to such party or (iv) in the event any such party is legally compelled (by interrogatories, requests for information or copies, subpoena, civil investigative demand
or similar process) to disclose any such Confidential Information; provided, further, that, the Lender will endeavor to give notice to the Borrower of any required disclosure under (ii), (iii) and (iv) above prior to such disclosure. This
Section 9.16 shall be inoperative as to those portions of the Confidential Information which are or become generally available to the public or to the Lender on a non-confidential basis from a source other than the Borrower or were known
to the Lender on a non-confidential basis prior to its disclosure by the Borrower. 
 Section 9.17 Effective Date. The Original
Credit Agreement was effective as of May 21, 2008, and the Credit Agreement, as amended, is effective as of December 30, 2008. 
  

 40 

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their respective
officers thereunto duly authorized, as of the date first above written. 
  

					
	WEST RECEIVABLES PURCHASING, LLC
			
		 	By:	 	 /s/ Paul M. Mendlik

		 	Name:	 	Paul M. Mendlik
		 	Title:	 	Manager

  

					
	TOGM, LLC
		
	By:	 	West Family Investments, LLC
	Its:	 	Manager
			
		 	By:	 	 /s/ Randy Rochman

		 	Name:	 	Randy Rochman
		 	Title:	 	CEO of TOGM, LLC

 (Signature Page to Credit Agreement) 

 Schedule 1.1 
 Asset Pool Criteria 
 Portfolios should meet the following criteria: 
  

	 	1.	Only consumer card type products, including, but not limited to, credit card and retail cards; 

  

	 	2.	Underlying receivables are primarily in statute (not to exceed 10% of the accounts in any one file out of statute); and 

  

	 	3.	When stressed to 90% of collection curve, debt should still be repaid in 24 months or less. 

 EXHIBIT A 
 BORROWING REQUEST 
 AND ACCEPTANCE 
                         ,         

  

					
	  
	  	
	  
	  	
	  
	  	
	  
	  	
	Attn:	 	  
	  	

  

			
	Re:	  	Request for Loan under our Credit Agreement with you dated                     , 2008 (the
“Credit Agreement”)

 Ladies and Gentlemen: 
 Unless otherwise expressly indicated, all capitalized terms used herein but not otherwise herein defined shall have the respective meanings ascribed to them in the Credit Agreement. On
                    , we intend to submit an offer to purchase a pool or pools of assets (the “Asset Pool”), which Asset Pool
includes charged off credit card receivables and other delinquent or deficiency consumer obligations (the “Assets”) from
                         (the “Asset Pool Seller”) for a purchase price not to exceed
$             (the “Purchase Price”), such purchase to be effected pursuant to the terms and conditions of a purchase agreement which, if available, is in substantially the
form attached hereto as Annex I (the “Purchase Agreement”). We anticipate that the Total Cost of the Asset Pool (which includes anticipated Purchase Expenses) will be
$            , as set forth and described in Annex II attached hereto. The terms and conditions of any deferred amounts payable to the Asset Pool Seller are as set forth and
described in Annex II attached hereto. 
 Pursuant to Section 2.1 of the Credit Agreement, we hereby request that you make
a Loan in an amount not to exceed the lesser of (i)             percent (            %) of the Total Cost of the Asset
Pool or (ii) $            . Our Asset Pool Contribution with respect to the Asset Pool will be $            , which is not
less than thirty percent (30%) of the Total Cost of the Asset Pool (unless otherwise agreed). The [Fixed Rate/Floating Rate] applicable to the Loan will be equal to
[            percent (            %)] [the sum of (a) the Base Rate and
(b)             percent (            %).] 
 The Loan [will be included in the Loan Series and Asset Series designated             ] [will commence a new Loan Series and Asset Series to be known as
            ]. After giving effect to the funding of the Loan, the Loan Maturity Date for all of the Loans in this Loan Series will be
            ,             . 
 To induce you to make the Loan requested above, we hereby represent and warrant to you the following: 
 (a) No Event
of Default has occurred and is continuing, or will result from the making of this Borrowing Request or the transactions contemplated hereby; 
  

 A-1 

 (b) The conditions precedent set forth in Section 4.2 of the Credit Agreement
are fully satisfied as of the date of the Borrowing Request; and 
 (c) The representations, warranties and covenants of the
undersigned set forth in Article V and Section 4.3 of the Credit Agreement are true and correct as of the date of the Borrowing Request. 
 Pursuant to Section 2.1 of the Credit Agreement, included with this Borrowing Request is the following pertinent information and documentation relating to the Asset Pool: 
 (a) Attached hereto as Annex III is the related bid package as provided by the Asset Pool Seller; and 
 (b) Attached hereto as Annex IV is all relevant additional information regarding the Assets, including without limitation, the
aggregate number of Accounts included in the Asset Pool, projections of equity distributions to Lender under the Operating Agreement and projections of Asset Pool Proceeds for all Assets in the related Asset Pool, the proposed Servicing Fee for
collection of such Accounts, projections of the Borrower’s anticipated recoveries, cash flows and net returns to be obtained upon collection of all Assets in the Asset Pool and other information material to our economic assumptions with respect
to the Assets and the Asset Pool. 
 We will use our reasonable best efforts (consistent with past practice) to promptly supply such additional pertinent
information and documentation as you may request (consistent with past practice). 
 Our good faith estimate of actual incremental servicing
costs over time with respect to the Asset Pool which supports a requested Servicing Fee as follow: 
 The following assumes month 1 is the
sweep performed during             . 
 This also assumes these fee rates will be
paid to the Servicer regardless of what fees the Servicer has negotiated with third parties, including collection agencies and attorneys. This overrides the policy detailed in the Servicing Agreement. 
  

				
	Period	  	Servicing Fee	 
	 Months 1 – 6
	  	 	%
	 Months 7 – 12
	  	 	%
	 Months 13 – 18
	  	 	%
	 Months 19 – 24
	  	 	%
	 Months 25 – 30
	  	 	%
	 Months 31 – 36
	  	 	%
	 Thereafter
	  	 	%

  

 A-2 

 The supporting rationale for the requested Servicing Fee is as follows: 
  

			
	  

	  

	  
	 	.

 In accordance with Section 2.1 of the Credit Agreement, your failure to respond to
this Borrowing Request within five (5) Business Days (or within such extended period to which we may mutually agree in the event you request additional information or documentation) shall be deemed a rejection of this Borrowing Request by you.

  

					
	Very truly yours,
	
	WEST RECEIVABLES PURCHASING, LLC
			
		 	By:	 	  

		 	Name:	 	  

		 	Title:	 	  

  

 A-3 

 Acceptance 
 The undersigned acknowledges receipt of your Borrowing Request dated             ,
            with reference to an Asset Pool offered for sale by             , with an estimated Total Cost of
$            . We hereby accept your request that we make available to you a Loan in an amount equal to the lesser of
(a) $            or (b)             percent
(            %) of the Total Cost of the Asset Pool. The actual amounts of the Loan and your Asset Pool Contribution will be determined upon final review of the related Asset Pool and
a determination of the actual Total Cost of such Asset Pool at an interest rate equal to [            percent (            %)]
[the sum of (a) the Base Rate and (b)             percent (            %).] Your Asset Pool Equity Contribution with
respect to such Asset Pool shall be             percent (            %) of the Total Cost of the Asset Pool, which is not
less than twenty percent (30%) thereof (unless otherwise agreed). Our obligation to make the Loan to you is subject to all of the terms and conditions set forth in the Credit Agreement, including without limitation, satisfaction of each of the
conditions precedent set forth in Sections 4.1 and 4.2 of the Credit Agreement with respect to such Asset Pool. 
 The Loan
will be included in the Loan Series designated             and the Asset Pool will be included in the Asset Series designated
            . After giving effect to the funding of the Loan, the Loan Maturity Date for all of the Loans in this Loan Series will be
            ,             . 
 The following modifications to your Borrowing Request are required: 
  

			
	  

	  
	 	.

 Please execute and return to us a copy of this Accepted Borrowing Request, evidencing your
acceptance thereof. If not accepted and returned to us within             (            ) Business Days, this Accepted Borrowing
Request shall have no further force or effect and the Lender’s commitment hereunder shall be null and void. 
  

					
	TOGM, LLC
		
	By:	 	 West Family Investments, LLC

	Its:	 	Manager
			
		 	By:	 	  

		 	Name:	 	  

		 	Title:	 	
		
	Date:	 	  

  

 A-4 

					
	ACCEPTED:
	
	WEST RECEIVABLES PURCHASING, LLC
			
		 	By:	 	  

		 	Name:	 	  

		 	Title:	 	  

	
	WEST RECEIVABLE SERVICES, INC.
			
		 	By:	 	  

		 	Name:	 	  

		 	Title:	 	  

  

 A-5 

 ANNEX I 
 [Purchase Agreement] 
  

 A-6 

 ANNEX II 
 [Computation of Estimated Total Cost] 
  

 A-7 

 ANNEX III 
 [Bid Package] 
  

 A-8 

 ANNEX IV 
 [Asset Pool Information] 
  

 A-9 

 ANNEX V 
 [Asset Series Information] 
  

 A-10 

 EXHIBIT B 
 Series Reference 

			
		 	__________ ____-
		 	_______________

 PROMISSORY NOTE 
  

			
	[$                    ]	  	_______________
		  	_________, _____

 For value received, the undersigned, WEST RECEIVABLES PURCHASING, LLC, a Nevada limited liability
company (the “Borrower”), hereby promises to pay to the order of TOGM, LLC, a
                                         limited
liability company (the “Lender”), at its main office in Chicago, Illinois, or at any other place designated at any time by the holder hereof, in lawful money of the United States of America and in immediately available funds, the principal
sum of [                                        
Dollars and             /100 ($                    )], together with interest on the
principal amount hereunder remaining unpaid from the date hereof until this Note is fully paid, at the interest rate in effect from time to time under the Credit Agreement computed in accordance with the Credit Agreement. 
 The principal hereof and interest accruing thereon shall be due and payable as provided in the Credit Agreement, but in any event will be due and payable
in full on the Loan Maturity Date, as defined in and provided for in the Credit Agreement for this Note. This Note may be prepaid only in accordance with the Credit Agreement. 
 The “Credit Agreement,” as referred to herein, shall mean that certain Amended and Restated Credit Agreement dated as of
April 30, 2009, by and among the undersigned and the Lender, as amended, modified or extended. This Note is issued in connection with the acquisition by the Borrower of certain assets referred to in the Lender’s records as
                    . This Note is subject to and is payable in accordance with the Credit Agreement and is one of the Notes referred to therein.

 This Note is secured, among other things, pursuant to the Security Agreement (as defined in the Credit Agreement) and the other Loan
Documents (as defined in the Credit Agreement), and may now or hereafter be secured by one or more other security agreements, pledges, assignments, agreements or other instruments. 
 The Borrower hereby agrees to pay all costs of collection, including attorneys’ fees and legal expenses (to the extent actually incurred by the
Lender), in the event this Note is not paid when due, whether or not legal proceedings are commenced. Presentment or other demand for payment, notice of dishonor and protest are expressly waived. 
 This Note shall not be transferred without compliance with Section 9.12 of the Credit Agreement and providing written notice of the transfer and
the identity of the transferee to the Borrower, which shall be in the form of a true and correct copy of the original endorsement of this Note provided to the Borrower in accordance with the notice provisions of the Credit Agreement. Any transfer
without compliance with the previous sentence shall be null and void. 
  

 B-1 

			
	WEST RECEIVABLES PURCHASING, LLC
		
	By:	 	  

	Name:	 	  

	Title:	 	  

  

 B-2 

 EXHIBIT C 
 Series Reference 

			
		  	__________ ____-
		  	_______________

 PROMISSORY NOTE 
  

			
	$                    	  	_______________
		  	_________, _____

 For value received, the undersigned, WEST RECEIVABLES PURCHASING, LLC, a Nevada limited liability
company (the “Borrower”), hereby promises to pay to the order of TOGM, LLC, a Nebraska limited liability company (the “Lender”), at its main office in Chicago, Illinois, or at any other place designated at any time by the holder
hereof, in lawful money of the United States of America and in immediately available funds, the principal sum of
                                         Dollars
and             /100 ($                    ), together with interest on the principal
amount hereunder remaining unpaid from the date hereof until this Note is fully paid, at the interest rate in effect from time to time under the Credit Agreement (as defined below) computed in accordance with the Credit Agreement. 
 The principal hereof and interest accruing thereon shall be due and payable as provided in the Credit Agreement, but in any event will be due and payable
in full on the Loan Maturity Date, as defined in and provided for in the Credit Agreement for this Note. This Note may be prepaid only in accordance with the Credit Agreement. 
 The “Credit Agreement,” as referred to herein, shall mean that certain Amended and Restated Credit Agreement dated as of
April 30, 2009, by and among the undersigned and the Lender, as amended, modified or extended. This Note is issued in connection with the acquisition by the Borrower of certain assets referred to in the Lender’s records as
                    . This Note is subject to and is payable in accordance with the Credit Agreement and is one of the Notes referred to therein.

 This Note is secured, among other things, pursuant to the Security Agreement (as defined in the Credit Agreement) and the other Loan
Documents (as defined in the Credit Agreement), and may now or hereafter be secured by one or more other security agreements, pledges, assignments, agreements or other instruments. 
 This Note is issued to consolidate the Borrower’s indebtedness for the Lender’s advance of
$             on the date hereof with the indebtedness evidenced by the Borrower’s Promissory Notes dated
                ;                 ;
                ; and                 , payable to the order of the Lender in the
original principal amounts of $        , $        , $        , and $         respectively
(collectively, the “Previous notes”). (Series Reference:                    ). This Note is not issued in payment of the Previous Notes.

 The Borrower hereby agrees to pay all costs of collection, including attorneys’ fees and legal expenses (to the extent actually
incurred by the Lender), in the event this Note is not paid when due, whether or not legal proceedings are commenced. Presentment or other demand for payment, notice of dishonor and protest are expressly waived. 
  

 C-1 

 This Note shall not be transferred without compliance with Section 9.12 of the Credit Agreement
and providing written notice of the transfer and the identity of the transferee to the Borrower, which shall be in the form of a true and correct copy of the original endorsement of this Note provided to the Borrower in accordance with the notice
provisions of the Credit Agreement. Any transfer without compliance with the previous sentence shall be null and void. 
  

			
	WEST RECEIVABLES PURCHASING, LLC
		
	By:	 	  

	Name:	 	  

	Title:	 	  

  

 C-2Amended and Restated Servicing Agreement

 Exhibit 10.02 
 Execution Copy 
 AMENDED AND RESTATED 
 SERVICING AGREEMENT 
 By and Among

 WEST ASSET MANAGEMENT, INC., 
 as Servicer, 
 WEST RECEIVABLES PURCHASING, LLC, 
 as Borrower, 
 and 

TOGM, LLC, 
 as Lender,

 Dated as of April 30, 2009 

 TABLE OF CONTENTS 
  

					
	 	 	 	 	 Page

	 ARTICLE I
	 	DEFINITIONS	 	1
			
	 Section 1.1
	 	 Defined Terms
	 	1
			
	 ARTICLE II
	 	SERVICING	 	2
			
	 Section 2.1
	 	 Appointment of the Servicer as Servicer
	 	2
			
	 Section 2.2
	 	 Documents Evidencing Assets
	 	2
			
	 Section 2.3
	 	 Duties of Servicer
	 	2
			
	 Section 2.4
	 	 Servicing Standards; Subservicing
	 	3
			
	 Section 2.5
	 	 Power and Authority
	 	4
			
	 Section 2.6
	 	 Settlement Authority
	 	4
			
	 Section 2.7
	 	 Legal Compliance
	 	4
			
	 Section 2.8
	 	 Deposit to Collateral Accounts
	 	5
			
	 Section 2.9
	 	 Distributions from the Collateral Accounts
	 	5
			
	 Section 2.10
	 	 Insurance
	 	5
			
	 Section 2.11
	 	 Right of Lender to Place a Sampling of Assets with Independent Servicer
	 	6
			
	 ARTICLE III
	 	SERVICING FEES; REIMBURSEMENT OF EXPENSES	 	7
			
	 Section 3.1
	 	 Servicing Fees
	 	7
			
	 Section 3.2
	 	 Nonreimbursable Expenses of the Servicer
	 	7
			
	 ARTICLE IV
	 	ACCOUNTING, STATEMENTS AND REPORTS	 	8
			
	 Section 4.1
	 	 Books and Records
	 	8
			
	 Section 4.2
	 	 Periodic Reporting
	 	8
			
	 Section 4.3
	 	 Inspection Rights
	 	9
			
	ARTICLE V	 	REPRESENTATIONS, WARRANTIES AND COVENANTS	 	10
			
	 Section 5.1
	 	 Representations and Warranties of the Servicer
	 	10
			
	 Section 5.2
	 	 Covenants of the Servicer
	 	12
			
	 ARTICLE VI
	 	TERMINATION; TRANSFER OF SERVICING; INDEMNITY	 	14
			
	 Section 6.1
	 	 Loan Series Termination Events
	 	14
			
	 Section 6.2
	 	 Facility Termination Events
	 	14
			
	 Section 6.3
	 	 Removal of the Servicer with respect to a given Asset Series
	 	16
			
	 Section 6.4
	 	 Termination; Removal of the Servicer with respect to all Asset Series
	 	16

  

 -i- 

 TABLE OF CONTENTS 
 (continued) 
  

					
	 	 	 	 	 Page

	 Section 6.5
	 	 Effect of Removal of the Servicer with respect to a given Asset Series
	 	16
			
	 Section 6.6
	 	 Effect of Termination
	 	17
			
	 Section 6.7
	 	 Indemnity by the Servicer
	 	17
			
	 Section 6.8
	 	 Servicer Cure
	 	18
			
	 Section 6.9
	 	 Termination by Servicer
	 	18
			
	 ARTICLE VII
	 	MISCELLANEOUS	 	19
			
	 Section 7.1
	 	 Severability Clause
	 	19
			
	 Section 7.2
	 	 Notices
	 	19
			
	 Section 7.3
	 	 Costs and Expenses
	 	20
			
	 Section 7.4
	 	 Assignment
	 	20
			
	 Section 7.5
	 	 Counterparts
	 	20
			
	 Section 7.6
	 	 Governing Law; Jurisdiction; Waiver of Jury Trial
	 	20
			
	 Section 7.7
	 	 Amendments
	 	21
			
	 Section 7.8
	 	 Integration
	 	21
			
	 Section 7.9
	 	 Agreement Effectiveness
	 	21
			
	 Section 7.10
	 	 Headings Descriptive
	 	21
			
	 Section 7.11
	 	 Advice from Independent Counsel
	 	21
			
	 Section 7.12
	 	 Judicial Interpretation
	 	22
			
	 Section 7.13
	 	 Use of Lender’s Name
	 	22
			
	 Section 7.14
	 	 Confidentiality
	 	22

  

 -ii- 

 SERVICING AGREEMENT 
 This AMENDED AND RESTATED SERVICING AGREEMENT (this “Agreement”) is made as of April 30, 2009 by and among WEST RECEIVABLES PURCHASING, LLC, a Nevada limited liability company (the
“Borrower”), WEST ASSET MANAGEMENT, INC., a Delaware corporation (the “Servicer”), and TOGM, LLC, a Nebraska limited liability company (the “Lender”). 
 WHEREAS, the Borrower may from time to time purchase a pool or pools of assets (each an “Asset Pool”) which assets include charged off
credit card accounts and other delinquent or deficiency consumer obligations. 
 WHEREAS, the Borrower and the Lender are parties to a Credit
Agreement dated as of May 21, 2008, as the same may be amended or supplemented from time to time (including an amendment and restatement as of the date hereof) (the “Credit Agreement”) pursuant to which the Lender has and
may from time to time make Loans to finance the acquisition of such Asset Pools. 
 WHEREAS, the Servicer has been managing and servicing
collection of such assets so purchased by the Borrower and financed by the Lender pursuant to the Servicing Agreement dated as of May 21, 2008 among Borrower, Lender and Servicer (the “Original Servicing Agreement”). 

WHEREAS, Borrower, Lender and Servicer have agreed to amend and restate the Original Servicing Agreement as provided herein. 
 NOW THEREFORE, in consideration of the premises and the mutual covenants and agreements hereinafter set forth, the Lender and the Servicer hereby agree
as follows: 
 ARTICLE I 
 DEFINITIONS 
 Section 1.1 Defined Terms. Unless otherwise expressly indicated, all capitalized terms used in
this Servicing Agreement but not otherwise herein defined shall have the respective meanings ascribed to them in the Credit Agreement. In addition, the following terms shall have the meanings assigned to them below: 
 “Externally Prepared Information” shall have the meaning specified in Section 5.1(k). 
 “Internally Prepared Information” shall have the meaning specified in Section 5.1(k). 
 “Material Adverse Effect” shall mean a material adverse effect on (i) the financial condition, properties or operations of the
Servicer, (ii) the ability of the Borrower or the Servicer to perform their obligations under the Loan Documents, or (iii) the validity or enforceability of any of the Loan Documents or the rights or remedies of the Lender thereunder.

 “Permitted Contest” shall mean a contest with respect to the amount, applicability or
validity of any tax, assessment or other governmental charge (or lien in connection therewith) in good faith and by appropriate proceedings which during the pendency thereof prevents (a) the collection of, or realization on any tax, assessment
or other governmental charge (or any lien in connection therewith) so contested, (b) the sale, forefeiture or loss of any Asset or any part thereof, and (c) any interference with the collection or use of any Asset or any portion thereof,
and for which the Servicer has made adequate reserves therefor in accordance with GAAP. 
 “Projections” shall have the
meaning specified in Section 5.1(k). 
 ARTICLE II 
 SERVICING 
 Section 2.1 Appointment of the Servicer as Servicer. The
Servicer shall collect, administer and service all Accounts and other Assets from time to time constituting a part of any Asset Series financed in whole or in part by the Lender in accordance with this Servicing Agreement and shall have full power
and authority, to the extent not limited hereunder, to do or cause to be done any and all things in connection with such servicing, administration and collection as may be necessary or desirable to optimize the recoverable value from such Accounts
and other Assets. In the performance of its duties and responsibilities under this Servicing Agreement, the Servicer may engage third-party subservicers in accordance with the terms of this Servicing Agreement and attorneys to commence collection
actions, foreclosure proceedings and/or the like. 
 Section 2.2 Documents Evidencing Assets. To the extent delivered to the
Borrower by an Asset Pool Seller, the Borrower will deposit with the Servicer copies of each document evidencing or relating to an Account or other Asset to be serviced by the Servicer, together with such other documents as the Servicer may
reasonably request in order to perform its duties under this Servicing Agreement. In addition, the Servicer shall maintain physical possession of good and legible copies of all other instruments or documents entered into by the Borrower or the
Servicer to modify, supplement, compromise, settle, restructure or otherwise modify the terms or conditions of any of the documents so delivered to the Servicer, together with originals or copies, as appropriate, of all instruments and documents
generated by or coming into the possession of the Servicer (including, but not limited to, receipts, ledger sheets, payment records, correspondence, current and historical computerized data files, whether developed or originated by the Servicer or
others, judgments, sale documents and the like) that are required to evidence, document, collect or service any Asset. All documents described in this Section 2.2 are referred to collectively herein as the “Asset
Documents”. All Asset Documents shall remain the property of the Borrower, subject to the security interest of the Lender. 
 Section 2.3 Duties of Servicer. Without limiting the generality of Section 2.1, the Servicer’s servicing, administration and collection duties under this Servicing Agreement shall include the following:

 (a) The Servicer shall undertake all reasonable efforts to collect or otherwise realize upon each Asset comprising a part
of an Asset Series being serviced hereunder, including, without limitation, commencing collection actions, foreclosure 

  

 - 2 - 

 
proceedings, repossession activities and the like. In that connection, the Servicer shall be responsible for the retention and compensation of third party
subservicers appointed in accordance with the terms of this Servicing Agreement and attorneys engaged for purposes of pursuing collection litigation against Obligors, collection and posting of all payments, responding to inquiries of Obligors of
Accounts, investigating delinquencies, sending statements to Obligors, reporting any required tax information to Obligors, reporting any required credit information on Obligors to the credit bureaus, accounting for Asset Series Proceeds collected on
account of any Asset, monitoring the status of any guaranties or insurance policies relating to any Asset, commencing and pursuing collection actions, entering into agreements for the settlement, compromise or satisfaction of Assets and such other
practices and procedures as are generally employed in collecting similar accounts, loan portfolios and other receivables. To the extent that the Servicer, in the performance of its duties and responsibilities under this Servicing Agreement, engages
third-party subservicers or attorneys for purposes of pursuing collection litigation or other purposes, the Servicer shall also have responsibility for monitoring and managing the activities and actions of such third-party subservicers and attorneys
and ensuring that such activities and actions are in compliance with provisions of this Servicing Agreement. 
 (b) The
Servicer shall maintain detailed records with respect to each Asset setting forth the status of such Asset, the amount and application of any funds received on account of such Asset, or other realization upon, such Asset and complete notes and
documentation of all servicing, administration and collection efforts and activities with respect to such Asset. 
 Section 2.4
Servicing Standards; Subservicing. 
 (a) The Servicer agrees that it shall service, administer, collect, market and
sell the Assets in accordance with the customary and usual procedures of institutions which service and collect delinquent account or receivable portfolios and in accordance with a written servicing plan delivered to, and approved by, the Lender.
The Servicer shall not make any material changes to the written servicing plan delivered to, and approved by, the Lender without the prior written consent of the Lender, which consent shall not be unreasonably withheld. To the extent consistent with
the foregoing, the Servicer shall follow its customary standards, policies and procedures in connection with such servicing, administration and collection activities. 
 (b) The Servicer may appoint, with the prior written consent of the Lender, and pursuant to subservicing agreements acceptable to the
Lender, one or more subservicers to perform the Servicer’s duties hereunder. No appointment of any subservicer or engagement of any attorney for collection litigation or other purposes by the Servicer shall relieve the Servicer of any of its
duties or responsibilities under this Servicing Agreement, including without limitation, its servicing responsibilities hereunder and its reporting responsibilities hereunder. To the extent the Lender approves a subservicing agreement with respect
to certain Assets (including the fee payable to any such subservicer thereunder), the Servicer shall not be entitled to payment of any Servicing Fee on account of the Assets subject to such subservicing agreement, but the amount of such subservicing
fees 

  

 - 3 - 

 
payable under such subservicing agreement shall be payable from Asset Proceeds from such Assets serviced by such subservicer in lieu of the Servicing Fee
which would otherwise be payable to the Servicer with respect to such Assets. 
 Section 2.5 Power and Authority. The Servicer is
hereby granted the full power and authority to conduct its servicing, administration and collection activities for and on behalf of the Borrower and the Lender as contemplated herein and, without limiting the generality of the foregoing, is
authorized and empowered to (a) make all communications with Obligors under Accounts in the Borrower’s name and (b) execute and deliver, on behalf of the Borrower, any and all instruments of amendment, modification, satisfaction,
cancellation, sale, transfer, release, discharge and all other comparable instruments with respect to any such Asset; provided, however, that the authority granted above shall not be exercised by the Servicer unless consistent with
Section 2.6 hereof. The Servicer is hereby authorized to commence, in the name of the Borrower, legal proceedings to collect Accounts and to commence or participate in any other legal proceeding otherwise relating to or involving an
Account or any other Asset. If the Servicer commences or participates in any such legal proceedings, the Servicer is authorized and empowered to execute and deliver, in the Borrower’s name, any notices, demands, claims, complaints, responses,
affidavits or other documents or instruments in connection with any such proceeding. Upon request, the Borrower shall furnish the Servicer with any powers of attorney or other documents which the Servicer may reasonably request and which the
Borrower may reasonably approve in order to take such steps as the Servicer deems necessary, appropriate or expedient to carry out its servicing, administration and collection activities under this Servicing Agreement. 
 Section 2.6 Settlement Authority. The Servicer shall have such authority to compromise, settle or sell any Account or other Asset as is set
forth and described in Section 3.4 of the Credit Agreement. If the Servicer places Assets for collection with any subservicer or engages any attorney to commence collection actions, foreclosure proceedings and/or the like, the Servicer
will take commercially reasonable steps to ensure that each such subservicer and each such attorney compromises, settles or sells any Account or other Asset in accordance with the provisions set forth and described in Section 3.4 of the
Credit Agreement. 
 Section 2.7 Legal Compliance. The Servicer shall perform all of its obligations under this Servicing
Agreement in full compliance with all applicable laws, rules and regulations (including, but not limited to, laws, rules and regulations governing debt collection practices and procedures) the non-compliance with which would result in a Material
Adverse Effect. To the extent that the Servicer places Assets for collection with any subservicer or engages any attorney to commence collection actions, foreclosure proceedings and/or the like with respect to the Assets, the Servicer will use
commercially reasonable efforts to cause each such subservicer and each such attorney to perform all of its obligations with respect to the Assets in full compliance with all applicable laws, rules and regulations, (including, but not limited to,
laws, rules and regulations governing debt collection practices and procedures). The Servicer specifically represents and warrants to the Borrower and the Lender that the Servicer is knowledgeable and experienced in complying with such laws, rules
and regulations as they pertain to debt collection practices and procedures. Servicer will include it its initial mailing to all Obligors a notice that states the Borrower has transferred the Obligor’s account for servicing to 

  

 - 4 - 

 
the Servicer. The Servicer will further prepare and provide to all Obligors the initial and annual privacy notices required pursuant to the Privacy
Regulations. In addition, the Servicer shall maintain an “Information Security Program” as required pursuant to the Gramm-Leach-Bliley Act. As used in the foregoing, “Privacy Regulations” shall mean all requirements of the
Gramm-Leach-Bliley Act and all related Federal Trade Commission regulations, and any state and local laws, regulations and ordinances relating to maintaining the privacy of an Obligor’s non-public information. 
 Section 2.8 Deposit to Collateral Accounts. The Servicer shall (i) deposit all Asset Proceeds for each Asset Series received by any such
party (whether received directly from its collection efforts or from any subservicer) not less than weekly, and in any event prior to the Distribution Date, into the Collateral Account relating to such Asset Series, and (ii) not commingle any
Asset Proceeds deposited into the Collateral Account with respect to the Assets with any moneys or other funds which are not Asset Proceeds. Withdrawals from the Collateral Account(s) for payment of Loan Costs, fees to the Collateral Agent,
Servicing Fees and distributions to the Lender and the Borrower shall be made on each Distribution Date in accordance with the provisions of the Credit Agreement (provided that, as permitted by Section 2.7 of the Credit Agreement, Servicing
Fees earned and unpaid and Advanced Court Costs actually incurred by the Servicer and not previously reimbursed with respect to such Asset Series may be withheld by the Servicer and not deposited to the Collateral Account). Pending distribution
pursuant thereto, all Asset Proceeds at any time held by the Servicer, any subservicer or any attorney engaged for the purposes set forth above shall be held in trust for the benefit of the Lender. The Servicer acknowledges that (i) the
Borrower has granted a security interest to the Lender in all of the Borrower’s right, title and interest in and to any and all funds from time to time on deposit in the Collateral Accounts, and (ii) the Collateral Accounts shall be
subject to all terms and conditions of the Collateral Account Agreement which provides, among other things, that no distributions shall be made therefrom without the prior written consent of the Lender. 
 Section 2.9 Distributions from the Collateral Accounts. All Asset Proceeds from time to time on deposit in the Collateral Accounts shall be
held therein until the next occurring Distribution Date. Not later than 3:00 p.m. Chicago, Illinois time on the Business Day preceding each Distribution Date, the Servicer shall deliver to the Lender a report for the preceding Collection Period
setting forth, for each Asset Series, all Asset Series Proceeds and other relevant information to determine the appropriate use and application of the Asset Series Proceeds deposited to the Collateral Accounts during the Collection Period
immediately preceding such Distribution Date (each a “Distribution Report”) and the Servicer shall distribute the Asset Series Proceeds on deposit in each Collateral Account in accordance with the instructions of the Lender. In no
event shall any amount be withdrawn from any Collateral Account without the prior written consent of the Lender as to each such withdrawal or transfer. 
 Section 2.10 Insurance. The Servicer shall obtain and maintain at all times during the term of this Agreement the following insurance coverages: 
 (a) The Servicer shall obtain and maintain workers’ compensation or approved self-insurance and employer’s liability insurance
which shall fully comply with the statutory requirements of all applicable state and federal laws. 
  

 - 5 - 

 (b) The Servicer shall obtain and maintain commercial general liability insurance with a
minimum combined single limit of liability of $1,000,000 per occurrence and $2,000,000 aggregate for injury and/or death and/or property coverage, including broad form contractual liability insurance specifically covering the Lender under this
Agreement. 
 (c) The Servicer shall obtain and maintain business automobile liability insurance covering all owned, hired and
non-owned vehicles and equipment, if any, used by the employees of the Servicer with a minimum combined single limit of liability of $1,000,000 for injury and/or death and/or property damage. 
 (d) The Servicer shall obtain and maintain excess coverage with respect to its insurance described in clauses (b) and (c) above,
if applicable, with a minimum combined single limit of $3,000,000. 
 (e) The Servicer shall obtain and maintain errors and
omissions insurance covering the actions of the Servicer and its employees and agents under this Servicing Agreement with a minimum combined single limit of $1,000,000. 
 (f) The Servicer shall obtain and maintain a fidelity insurance bond in an amount not less than $250,000. 
 Each policy shall provide for thirty (30) days prior written notice to be given by the insurer to the Lender in the event of a termination,
non-renewal or cancellation, or of any material change in coverages or deductibles. All such insurance shall insure the interests of the Borrower and the Lender regardless of any breach or violation by the Servicer of warranties, declarations or
conditions contained in such policies or any action or inaction by the Servicer or any other person. All insurance required hereunder shall be carried with responsible insurance companies of recognized standing which are authorized to do business in
the states in which any of the Assets are located and are reasonably acceptable to the Lender. The Lender shall, by written notice to the Servicer delivered on or prior to December 31st of each year, provide a list of acceptable insurance
companies for purposes of this Section 2.10. 
 Section 2.11 Right of Lender to Place a Sampling of Assets with
Independent Servicer. At any time and from time to time, the Lender may, upon written notice to the Borrower, if the Lender reasonably believes that the Borrower or the Servicer has engaged in fraud or mismanagement of the Assets upon written
notice to the Borrower, select certain of the Assets (other than those subject to bona fide payment arrangements) which have been previously placed with the Servicer (which selected Assets shall not exceed at any time five percent (5%) of the
aggregate amount of all Assets) for placement for servicing with an independent third-party servicer which is not the Servicer. In connection with any such placement, the Borrower and the Servicer shall join with the Lender and such independent
third-party servicer in the execution and delivery of a servicing agreement mutually acceptable to the Borrower, the Servicer, the Lender and such independent third-party servicer. All Asset Proceeds collected by such independent third-party
servicer 

  

 - 6 - 

 
will be deposited into the Collateral Account(s) related to Asset Series then being serviced by such third-party servicer for distribution in accordance with
the provisions of the Credit Agreement, except that with respect to the Asset Proceeds collected from such Assets placed with such independent third-party servicer, a servicing fee shall be payable to such independent third-party servicer in
accordance with the provisions of the servicing agreement entered into with such independent third-party servicer instead of the Servicing Fee payable to the Servicer under the Credit Agreement. 
 ARTICLE III 
 SERVICING FEES;
REIMBURSEMENT OF EXPENSES 
 Section 3.1 Servicing Fees. Except to the extent that a subservicer has been engaged in accordance with
Section 2.4 and except to the extent provided in Section 2.11, the Servicer shall be entitled to a Servicing Fee with respect to each Asset Series, computed in accordance with the Credit Agreement and the Approved Borrowing
Request for such Asset Series (including, without limitation, the subordination of a portion of such Servicing Fee pursuant to Section 2.9(b) of the Credit Agreement and the prohibition on the payment of any Special Capital Contribution as part
of the Servicing Fee). The Servicing Fee with respect to each Asset Series shall be payable on each Distribution Date solely from Asset Series Proceeds received with respect to such Asset Series for the prior Collection Period and shall be paid to
the Servicer in the order of priority described in the Credit Agreement; provided, however, that to the extent permitted under the Credit Agreement, the Servicing Fee and Advanced Court Costs with respect to each Asset Series may be withheld by the
Servicer from Asset Series Proceeds for such Asset Series. Any Servicing Fee for an Asset Series shall be payable solely from Asset Series Proceeds obtained from and attributable to such Asset Series and shall be without recourse to the Lender.
Except to the extent expressly contemplated by the Credit Agreement, the Servicer shall be solely responsible for the payment of all fees, charges, costs or expenses to each attorney which is engaged with respect to all or any of the Assets.

 Section 3.2 Nonreimbursable Expenses of the Servicer. Except to the extent expressly contemplated by the Credit Agreement, the
Servicer shall be responsible for payment of all costs and expenses incurred in connection with the servicing, administration or collection of Assets. Without limiting the generality of the foregoing, except to the extent expressly contemplated by
the Credit Agreement, it is understood and agreed that the Servicer shall not be entitled to payment or reimbursement for any costs of collecting or realizing upon any Account (including, without limitation, any filing fees, court costs, legal fees
or other costs or expenses incurred by the Servicer) or for any overhead expenses of the Servicer, salaries, wages or other compensation of employees of the Servicer or travel and other expenses incurred by any employees of the Servicer. In
addition, to the extent the Servicer engages any other party to perform any aspects of its duties under this Servicing Agreement, any such fees, charges, costs or expenses therefor shall be paid by the Servicer and shall not be reimbursable from
Asset Series Proceeds, except to the extent expressly contemplated by the Credit Agreement and except, with respect to a subservicer, to the extent contemplated by Section 2.4 of this Servicing Agreement. 
  

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 ARTICLE IV 
 ACCOUNTING, STATEMENTS AND REPORTS 
 Section 4.1 Books and Records. The Servicer shall
keep satisfactory books and records pertaining to each Asset and shall make periodic reports in accordance with this Article IV. To the extent that the Servicer has placed any of the Assets with a subservicer or has engaged any attorney to
commence collection actions, foreclosure proceedings and/or the like, the Servicer shall cause each such subservicer and each such attorney to keep satisfactory books and records pertaining to such Assets. Such books and records may not be destroyed
or otherwise disposed of except as provided herein and as allowed by applicable laws, regulations or decrees. All such books and records and all Asset Documents, whether or not developed or originated by the Servicer, any such subservicer or any
such attorney, reasonably required to document or properly administer any Asset shall remain at all times the property of the Borrower, subject to the security interests of the Lender therein. None of the Servicer, any such subservicer or any such
attorney shall acquire any property rights with respect to any such books or records or Asset Documents, and none of the Servicer, any such subservicer or any such attorney shall have any right to possession of any of them except pursuant to this
Servicing Agreement. Upon termination of this Servicing Agreement, the Servicer shall immediately deliver, and the Servicer shall cause each such subservicer and each such attorney to immediately deliver, all such books and records and Asset
Documents to the Lender or its designee; provided, that, the cost of the foregoing deliveries shall be borne by the Borrower. The Servicer shall bear the entire cost of restoration in the event any such books or records or Asset Documents shall
become damaged, lost or destroyed while in the possession of the Servicer, any such subservicer or any such attorney. 
 Section 4.2
Periodic Reporting. Unless otherwise specifically waived by the Lender in writing, the Servicer shall provide to the Borrower and the Lender the following periodic reports, in form and content acceptable to the Borrower and the Lender:

 (a) As soon as available, and in any event within ninety (90) days after the end of the applicable subservicer’s
fiscal year, a copy of the annual report of each subservicer, with, if such report is audited and delivered to Servicer, the unqualified opinion of such subservicer’s certified public accountants, which annual report shall include the
consolidated balance sheet of such subservicer and its subsidiaries as at the end of such fiscal year and the related statements of earnings, shareholders’ equity and cash flows for the fiscal year then ended, all in reasonable detail and all
prepared in accordance with GAAP, applied on a consistent basis (it being understood that it shall not be a breach of this Agreement if any subservicer does not prepare and deliver to Servicer an annual audit report). 
 (b) As soon as available and in any event within sixty (60) days after the end of each fiscal quarter of the Servicer, as applicable,
a copy of the consolidated balance sheets of the Servicer as at the end of such quarter and related statements of earnings to-date, in reasonable detail and stating in comparative form the figures for the corresponding date and period in the
previous fiscal year, all prepared in accordance with GAAP, applied on a consistent basis, together with a certificate of a responsible officer of the Servicer stating that such financial statements, subject to year-end audit adjustments, are true
and accurate in all material respects 
  

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 (c) Not later than 3:00 p.m., Chicago, Illinois time, on the Business Day preceding each
Distribution Date, (i) a Distribution Report for the applicable Collection Period setting forth, by Asset Series, the Asset Series Proceeds, outstanding balance of the Loans in each Loan Series, if any, and other relevant information to
determine the use and application of the Asset Series Proceeds deposited to each Collateral Account during the Collection Period immediately preceding such Distribution Date, (ii) a cash receipts report by Asset, (iii) a wire transfer
report (stating wire transfer instructions and amounts), and (iv) such other reports as the Lender shall reasonably require. 
 (d) As promptly as practicable (but in any event not later than five (5) Business Days) after the Servicer obtains knowledge of the occurrence of any default by the Servicer in the performance of any of its obligations under this
Servicing Agreement or under any other Loan Document to which the Servicer is a party, notice of such occurrence, together with a detailed statement by the Servicer of the steps being taken by the Servicer to cure the effect of such event.

 (e) Such other information respecting each Asset Pool, each Asset Series, the Servicer, any subservicer or any attorney
engaged by the Servicer as the Lender may from time to time reasonably request. 
 Section 4.3 Inspection Rights. At any time and
from time to time during regular business hours, the Servicer shall permit, and shall use reasonable best efforts (consistent with past practice) to cause each subservicer which is servicing any of the Assets to permit, the Borrower, the Lender or
their respective agents, representatives or designees, at the sole cost and expense of such requesting party, (a) to examine or make copies of abstracts from all books, records and documents (including, without limitation) computer tapes and
disks and constituting Asset Documents or otherwise in any way relating to any Asset or the Servicer’s or any subservicer’s collection activities with respect thereto, (b) to visit the offices and properties of the Servicer or any
subservicer for purposes of examining such materials or the Servicer’s or any subservicer’s procedures, processes and activities relating to the exercise of its duties hereunder and (c) to discuss matters relating to Assets or the
servicing, collection or liquidation thereof or the performance by the Servicer or any subservicer with respect thereto with any officers or employees having knowledge of any such matters. Without limiting the foregoing, at any time and from time to
time during regular business hours, the Servicer shall permit, and the Servicer shall use reasonable best efforts (consistent with past practice) to cause each subservicer to permit, certified public accountants or other auditors designated by the
Borrower or the Lender to conduct a review of the Servicer’s or any subservicer’s books, records and procedures with respect to the servicing, administration, collection and/or disposition of the Assets. 
  

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 ARTICLE V 
 REPRESENTATIONS, WARRANTIES AND COVENANTS 
 Section 5.1 Representations and Warranties of the
Servicer. The Servicer hereby represents and warrants to the Lender and the Borrower as follows: 
 (a) The Servicer is a
corporation duly organized, validly existing and in good standing under the laws of the jurisdiction of its incorporation, and is duly qualified and licensed to conduct collection activities and is in good standing in each jurisdiction in which such
qualification or licensing is necessary as a condition to conducting collection activities with respect to Assets being serviced hereunder, except where the failure to be so qualified or licensed would have a Material Adverse Effect. The Servicer
has all requisite corporate power and authority to own and operate its properties, carry out its business as presently conducted and as proposed to be conducted and to enter into and discharge its obligations under this Servicing Agreement and the
other Loan Documents to which it is a party. Within the last twelve (12) months, the Servicer has done business only under its name as specified herein. The chief executive office and principal place of business of the Servicer is located at
the address set forth in Section 7.2, and all of the Servicer’s records relating to its businesses are kept at that location. 
 (b) The execution and delivery by the Servicer of this Servicing Agreement and the other Loan Documents to which it is a party and performance and compliance by the Servicer with the terms of this Servicing Agreement
and the other Loan Documents to which it is a party have been duly authorized by all necessary action on the part of the Servicer and will not violate the Servicer’s Organizational Documents or constitute a default under any indenture or loan
or credit agreement or any other material agreement, lease or instrument to which the Servicer is a party or by which it or its properties may be bound or affected. 
 (c) This Servicing Agreement and the other Loan Documents to which it is a party constitute the valid, legal and binding obligations of
the Servicer, enforceable against it in accordance with their respective terms, except as enforcement may be limited by applicable bankruptcy, insolvency, reorganization, moratorium or other similar laws affecting creditors’ rights generally
and by general principles of equity (whether considered in a proceeding or action in equity or at law). 
 (d) No litigation
is pending or, to the best of the Servicer’s knowledge, threatened against the Servicer, the consequences of which would prohibit its entering into this Servicing Agreement or that would have a Material Adverse Effect. 
 (e) The Servicer has heretofore furnished to the Borrower and the Lender financial statements of the Servicer. Those statements fairly
present the financial condition of the Servicer on the date thereof and the results of its operations and cash flows for the periods then ended and were prepared in accordance with GAAP. Since the date of the most recent financial statements, there
has been no material adverse change in the business, properties or condition (financial or otherwise) of the Servicer. 
  

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 (f) All actions, approvals, consents, waivers, exemptions, variances, franchises, orders,
permits, authorizations, rights and licenses required to be taken, given or obtained, as the case may be, by or from any federal, state or other governmental authority or agency, that are necessary or advisable in connection with the execution and
delivery by the Servicer of this Servicing Agreement and the other Loan Documents to which it is a party (other than those actions, approvals, consents etc. which, if not obtained, would not have a Material Adverse Effect) have been duly taken,
given or obtained, as the case may be, are in full force and effect on the date hereof, are not subject to any pending proceedings or appeals (administrative, judicial or otherwise) and either the time within which any appeal therefrom may be taken
or review thereof may be obtained has expired or no review thereof may be obtained or appeal therefrom taken, and are adequate to authorize this Servicing Agreement and the other Loan Documents to which it is a party and the performance by the
Servicer of its obligations under this Servicing Agreement and the other Loan Documents to which it is a party. 
 (g) The
Servicer has paid or caused to be paid to the proper authorities when due all federal, state and local taxes required to be withheld by it, except those where failure to do so would not have a Material Adverse Effect or for which the Servicer is
conducting a Permitted Contest. The Servicer has filed all federal, state and local tax returns which to the knowledge of the officers of the Servicer, are required to be filed, and the Servicer has paid or caused to be paid to the respective taxing
authorities all taxes as shown on said returns or on any assessment received by it to the extent such taxes have become due unless failure to so file or to so pay would not have a Material Adverse Effect or for which the Servicer is conducting a
Permitted Contest. 
 (h) The Servicer has no ownership interest in the Assets or the Asset Proceeds and the Servicer has not
granted, or attempted to grant, to any other Person any security interest in the Assets or the Asset Proceeds, and no financing statement naming the Servicer as debtor and covering the Assets or the Asset Proceeds is on file in any office.

 (i) The Servicer does not maintain and has not in the past maintained any Plan. The Servicer has not received any notice or
has any knowledge to the effect that it is not in full compliance with any of the requirements of ERISA. No Reportable Event or other fact or circumstance which may have an adverse effect on the Plan’s tax qualified status exists in connection
with any Plan. The Servicer does not have: 
 (i) any accumulated funding deficiency within the meaning of ERISA; or

 (ii) any liability or know of any fact or circumstances which could result in any liability to the Pension Benefit Guaranty
Corporation, the Internal Revenue Service, the Department of Labor or any participant in connection with any Plan (other than accrued benefits which are or which may become payable to participants or beneficiaries of any such Plan). 
  

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 (j) The Servicer is in compliance with all provisions of all agreements, instruments,
decrees and orders to which it is a party or by which it or its property is bound or affected, the breach or default of which could have a Material Adverse Effect. 
 (k) Submissions to Borrower and Lender. 
 (i) Internally Prepared Information. All financial and other information provided to the Borrower and/or the Lender (including, but not limited to completed background questionnaires) by or on behalf of the
Servicer, which has been prepared by any employee or officer of the Servicer or any Affiliated Party in connection with the Borrower’s request for any Loan and the credit facilities contemplated by the Credit Agreement (“Internally
Prepared Information”), is true and correct in all material respects and contains no omissions which would cause such information to be materially misleading. 
 (ii) Information Prepared by non-Affiliated Parties. All financial and other information provided to the Lender and/or the Borrower
by or on behalf of the Servicer, which has been prepared by a non-Affiliated Party in connection with the Borrower’s request for any Loan and the credit facilities contemplated by the Credit Agreement (“Externally Prepared
Information”), is believed in Good Faith by the Servicer to be true and correct in all material respects and is believed in Good Faith to contain no omissions which would cause such information to be materially misleading. 
 (iii) Projections, Valuations, Proforma Financial Statements. All projections, valuations or proforma financial statements provided
to the Lender and/or the Borrower by or on behalf of the Servicer, whether prepared by any employee or officer of the Servicer, any Affiliated Party or any non-Affiliated Party (“Projections”) are believed in Good Faith by the
Servicer to present a Good Faith opinion as to the Projections and are believed in Good Faith to contain no omissions which would cause such information to be materially misleading. 
 (iv) Mixed Information. To the extent any Internally Prepared Information is based on Externally Prepared Information, the
representation in Section 5.1(k)(i) is only directed at the Servicer’s use or manipulation of the Externally Prepared Information and any representation as to the Externally Prepared Information itself as raw data shall only be a
representation under the standard contained in Section 5.1(k)(ii). 
 Section 5.2 Covenants of the Servicer. The
Servicer will comply with the following covenants: 
 (a) The Servicer will pay or discharge, when due, (i) all taxes,
assessments and governmental charges levied or imposed upon it or upon its income or profits, upon any properties belonging to it prior to the date on which penalties attach thereto, (ii) all federal, state and local taxes required to be
withheld by it, and (iii) all lawful claims for labor, materials and supplies which, if unpaid, might by law become a lien or charge upon any properties of the Servicer; provided, that the Servicer shall not 

  

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be required to pay any such tax, assessment, charge or claim if the failure to do so would not result in a Material Adverse Effect, or, with respect to
taxes, assessments and other governmental charges, for which a Permitted Contest is being conducted by the Servicer. 
 (b)
The Servicer will keep and maintain all of its properties necessary or useful in its business in good condition, repair and working order (normal wear and tear excepted), except it shall not be required to do so to the extent that failure to do so
would not result in a Material Adverse Effect; provided, however, that nothing in this Section 5.2(b) shall prevent the Servicer from discontinuing the operation and maintenance of any of its properties if such discontinuance is, in the
reasonable judgment of the Servicer, desirable in the conduct of the Servicer’s business and not disadvantageous in any material respect to the Borrower or the Lender. 
 (c) The Servicer will preserve and maintain its legal existence and all of its rights, privileges and franchises necessary or desirable in
the normal conduct of its business and shall conduct its business in an orderly, efficient and regular manner except it shall not be required to do so to the extent that failure to do so would not result in a Material Adverse Effect. 
 (d) The Servicer will conduct all collection activities and all sales, transfers and dispositions relating to the Assets on an arms-length
basis and so as to cause all collections and all consideration received upon the sale, transfer or disposition of an Asset to (i) become and constitute Asset Series Proceeds, and (ii) be distributed as Asset Series Proceeds in accordance
with the Credit Agreement. 
 (e) The Servicer will not create, or attempt to create, any pledge, lien, security interest,
assignment or transfer upon or in any of the Assets or the Asset Proceeds, or assign or otherwise convey, or attempt to assign or otherwise convey, any right to receive collections or other income with respect thereto. 
 (f) The Servicer will not sell, lease, assign, transfer or otherwise dispose of all or a substantial part of its assets (whether in one
transaction or in a series of transactions) to any other Person, and will not liquidate, dissolve or suspend its business operations. 
 (g) The Servicer will not consolidate with or merge into any Person, or permit any other Person to merge into it, or acquire (in a transaction analogous in purpose or effect to a consolidation or merger) all or
substantially all the assets of any other Person. 
 (h) The Servicer will not accept or receive or agree to accept or receive
any rebate, refund, commission, fee (other than the Servicing Fee), kickback or rakeoff, whether cash or otherwise and whether paid by or originating with the Obligor, any subservicer or any other party (including but not limited to brokers and
agents), as a result of or in any way in connection with collection activities related to any Asset or in connection with the sale, disposition, transfer or servicing of any Asset. 
  

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 ARTICLE VI 
 TERMINATION; TRANSFER OF SERVICING; INDEMNITY 
 Section 6.1 Loan Series Termination
Events. Any of the following acts or occurrences shall constitute a Loan Series Termination Event under this Servicing Agreement (each, a “Loan Series Termination Event”): 
 (a) The Servicer shall fail to deliver to the Collateral Agent any Asset Proceeds received by the Servicer as and when required in
accordance with this Servicing Agreement or the Credit Agreement, or the Servicer shall fail to pay to the Lender any payment in the amount and on the date required to be made in accordance with this Servicing Agreement and neither such failure is a
result of Bad Faith on the part of the Servicer or any Affiliated Party; 
 (b) The Servicer shall fail to observe or perform
in any respect any covenant or agreement required to be performed thereby under this Servicing Agreement or under any other Loan Document to which the Servicer is a party and no such failure is a result of Bad Faith on the part of the Servicer or
any Affiliated Party; 
 (c) Any representation, warranty or statement of the Servicer made in this Servicing Agreement, or in
any certificate, report or other statement, in writing or orally, delivered to any party hereto and pursuant hereto or thereto, shall prove to be incorrect in any material respect as of the date made and no such incorrect representation, warranty or
statement is a result of Bad Faith on the part of the Servicer or any Affiliated Party; 
 (d) the actual Asset Series
Proceeds received as of any Distribution Date for any Asset Series is less than seventy-five percent (75%) of the Asset Series Proceeds projected to be collected by the Borrower for such Asset Series as of such date in the bid packages
submitted by the Borrower as a part of the Accepted Borrowing Requests for such Assets Series; or 
 (e) A Loan Series Event
of Default shall occur under the Credit Agreement. 
 Section 6.2 Facility Termination Events. Any of the following acts or
occurrences shall constitute a Facility Termination Event under this Servicing Agreement (each a “Facility Termination Event”): 
 (a) The Servicer shall fail to deliver to the Collateral Agent any Asset Proceeds received by the Servicer as and when required in accordance with this Servicing Agreement or the Credit Agreement, or the Servicer
shall fail to pay to the Lender any payment in the amount and on the date required to be made in accordance with this Servicing Agreement and either such failure is a result of Bad Faith on the part of the Servicer or any Affiliated Party;

 (b) The Servicer shall fail to observe or perform in any respect any covenant or agreement required to be performed thereby
under this Servicing Agreement or under any other Loan Document to which the Servicer is a party and such failure is a result of Bad Faith on the part of the Servicer or any Affiliated Party; provided, that, any failure to perform its obligations
under Section 5.2(d) on an arms-length basis or any failure to perform its obligations under Section 5.2(h) shall constitute Bad Faith; 
  

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 (c) Any representation, warranty or statement of the Servicer made in this Servicing
Agreement, or in any certificate, report or other statement, in writing or orally, delivered to any party hereto and pursuant hereto or thereto, shall prove to be incorrect in any material respect as of the date made and such incorrect
representation, warranty or statement is a result of Bad Faith on the part of the Servicer or any Affiliated Party; 
 (d) The
Servicer shall make an assignment for the benefit of creditors; or the Servicer shall apply for or consent to the appointment of any receiver, trustee, or similar officer for it or for all or any substantial part of its property; or such receiver,
trustee or similar officer shall be appointed without the application or the consent of the Servicer (with respect to an action against the Servicer); or the Servicer shall institute (by petition, application, answer, consent or otherwise) any
insolvency, reorganization, arrangement, readjustment of debt, dissolution, liquidation or similar proceeding relating to it under the laws of any jurisdiction; or any such proceeding shall be instituted (by petition, application or otherwise)
against the Servicer; or any judgment, writ, warrant of attachment or execution for similar process shall be issued or levied against a substantial part of the property of the Servicer; 
 (e) a petition naming the Servicer as debtor is filed under the United States Bankruptcy Code, and, if such a petition is involuntarily
filed against the Servicer by a Person or Persons other than the Servicer (in case of a petition filed with respect to the Servicer) and such petition is not dismissed within sixty (60) days of such filing; 
 (f) The Credit Agreement shall be terminated or a Facility Event of Default shall occur under the Credit Agreement; 
 (g) The Servicer accepts or receives, or agrees to accept or receive, any rebate, refund, commission, fee (other than the Servicing Fee),
kickback or rakeoff, whether cash or otherwise and whether paid by or originating with the Obligor, any subservicer or any other party (including but not limited to brokers and agents), as a result of or in any way in connection with collection
activities related to any Asset or in connection with the sale, disposition, transfer or servicing of any Asset; 
 (h) The
Servicer shall (i) liquidate, (ii) dissolve, (iii) terminate or suspend its business operations or otherwise fail to operate its business in the ordinary course for a period of more than fourteen (14) days, or (iv) shall
sell all or substantially all of its assets, without the prior written consent of the Lender; 
 (i) The Servicer shall fail
to pay, withhold, collect or remit any tax or tax deficiency when assessed or due (other than any tax or tax deficiency for which nonpayment thereof will not result in a Material Adverse Effect or for which the Borrower is conducting a Permitted
Contest); 
  

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 (j) A default under any note, agreement or other evidence of indebtedness or similar
obligation of the Servicer other than a default whose breach is elsewhere in this Section 6.1 or this Section 6.2 specifically dealt with) or under any instrument under which such evidence of indebtedness or similar
obligation has been issued or by which it is governed and the expiration of the applicable period of grace, if any, specified in such evidence of indebtedness or other instrument and the same shall cause a Material Adverse Effect under this
Agreement or a Material Adverse Effect (as defined in the Credit Agreement); 
 (k) a Change of Control shall occur; or

 (l) any of the following shall occur: (i) entry of a court order which enjoins, restrains or in any way prevents the
Servicer from conducting all or any material part of its business affairs in the ordinary course of any material part of the business of the Servicer and such order or writ is not dismissed within sixty (60) days, or (ii) withdrawal or
suspension of any license required for the conduct of any material part of the business of the Servicer. 
 Section 6.3 Removal of
the Servicer with respect to a given Asset Series. Immediately upon the occurrence of a Loan Series Termination Event, the Lender, upon written notice to the Servicer and the Borrower, may terminate this Servicing Agreement with respect to the
Asset Series related to such Loan Series Termination Event (excepting those Assets subject to bona fide payment arrangements), whereupon the Servicer shall be removed from its duties and obligations as Servicer under this Servicing Agreement with
respect to such Asset Series (excepting those Assets subject to bona fide payment arrangements) and the Lender shall appoint one or more replacement servicers to service and collect all remaining Assets (excepting those Assets subject to bona fide
payment arrangements) in such Asset Series. Selection of one or more replacement servicers and execution of one or more replacement servicing agreements shall be in the sole discretion of the Lender and shall be subject to such terms and conditions
as the Lender shall require in its sole discretion. 
 Section 6.4 Termination; Removal of the Servicer with respect to all Asset
Series. Immediately upon the occurrence of a Facility Termination Event, the Lender, upon written notice to the Servicer and the Borrower, may terminate this Servicing Agreement with respect to all of the Asset Series, whereupon the Servicer
shall be removed from its duties and obligations as Servicer under this Servicing Agreement with respect to all Asset Series and the Lender shall appoint one or more replacement servicers to service and collect all remaining Assets in the Asset
Series. Selection of one or more replacement servicers and execution of one or more replacement servicing agreements shall be in the sole discretion of the Lender and shall be subject to such terms and conditions as the Lender shall require in its
sole discretion. In addition, upon the occurrence of a Facility Termination Event, the Lender may pursue the Servicer for damages and exercise any other right or remedy against the Servicer as may be available under applicable law. 
 Section 6.5 Effect of Removal of the Servicer with respect to a given Asset Series. Upon termination of this Servicing Agreement with respect
to a given Asset Series pursuant to Section 6.3, the Servicer shall not be entitled to any Servicing Fee with respect to such Asset Series after the date of such termination (excepting any Servicing Fee payable with respect to Assets
subject to 

  

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bona fide payment arrangements). Upon termination of this Servicing Agreement with respect to a given Asset Series, the Servicer shall promptly deliver
and/or use commercially reasonable efforts to cause to be delivered to the replacement servicer all books and records that the Servicer and/or any subservicer has maintained with respect to such Asset Series, including, without limitation, all Asset
Documents then in the possession of the Servicer or any subservicer related to such Asset Series. Any Asset Proceeds received by the Servicer with respect to an Asset Series no longer serviced by the Servicer hereunder after removal of such
servicing responsibilities shall be remitted by the Servicer directly and immediately to the Collateral Agent for deposit to the applicable Collateral Account. The Servicer agrees to cooperate, and agrees to use commercially reasonable efforts to
cause each subservicer to cooperate, with any such replacement servicer in effecting the termination of any of the Servicer’s servicing responsibilities and rights under this Servicing Agreement with respect to the applicable Asset Series and
shall promptly provide such replacement servicer with all documents and records reasonably requested by it to enable it to assume the functions of the Servicer with respect to such Asset Series and shall promptly transfer to the Collateral Agent any
Asset Proceeds related to such Asset Series then on deposit with the Servicer. Upon any removal of the Servicer with respect to an Asset Series, the Servicer shall join in, and the Servicer shall cause each subservicer to join in, any written notice
to affected Obligors of the transfer of the servicing to such replacement servicer. 
 Section 6.6 Effect of Termination. Upon
termination of this Servicing Agreement pursuant to Section 6.4, the Servicer shall not be entitled to any Servicing Fee with respect to any Asset Series after the date of such termination. Upon termination of this Servicing Agreement,
the Servicer shall promptly deliver and/or use commercially reasonable efforts to cause to be delivered to the replacement servicer all books and records that the Servicer and/or any subservicer has maintained with respect to all Asset Series,
including, without limitation, all Asset Documents then in the possession of the Servicer or any subservicer. Any Asset Proceeds received by the Servicer with respect to any Asset Series after removal of the Servicer’s servicing
responsibilities hereunder shall be remitted by the Servicer directly and immediately to the Collateral Agent for deposit to the applicable Collateral Account(s). The Servicer agrees to cooperate, and agrees to use commercially reasonable efforts to
cause each subservicer to cooperate, with any such replacement servicer in effecting the termination of any of the Servicer’s servicing responsibilities and rights under this Servicing Agreement and shall promptly provide such replacement
servicer with all documents and records reasonably requested by it to enable it to assume the functions of the Servicer and shall promptly transfer to the Collateral Agent any Asset Proceeds then on deposit with the Servicer. Upon any removal of the
Servicer, the Servicer shall join in, and the Servicer shall cause each subservicer to join in, any written notice to affected Obligors of the transfer of the servicing to such replacement servicer. 
 Section 6.7 Indemnity by the Servicer. The Servicer agrees to indemnify, defend and hold harmless the Borrower and the Lender from and
against any and all claims, losses, liabilities, damages, penalties, fines, forfeitures, legal and accounting fees and all other fees or costs of any kind, judgments or expenses resulting from or arising out of any claims, actions or proceedings
brought against the Borrower or the Lender by any third party as a result of or based upon actions or inactions by the Servicer in the performance of its obligations under this Servicing Agreement (provided that such action or inaction was not
undertaken at the 

  

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direction of the indemnified party), including any failure by the Servicer, any subservicer or any of their agents, representatives or employees to comply
with all applicable debt collection laws, rules and regulations and any other action taken in collection of the Assets. Section 6.7 shall survive termination of the Agreement with respect to Servicer’s actions or inactions prior to the
date of termination. 
 Section 6.8 Servicer Cure. The Servicer may, or may cause an Affiliated Party to, provide Permitted Cure
Funds to cure any Loan Series Termination Event or Facility Termination Event hereunder. 
 Section 6.9 Termination by Servicer.
Servicer may terminate this Agreement upon the occurrence of any of the following: 
 (a) The Borrower or Lender shall fail to
observe or perform in any material respect any covenant or agreement required to be performed thereby under this Servicing Agreement or under any other Loan Document to the detriment of Servicer. 
 (b) The Borrower shall make an assignment for the benefit of creditors; or the Borrower shall apply for or consent to the appointment of
any receiver, trustee, or similar officer for it or for all or any substantial part of its property; or such receiver, trustee or similar officer shall be appointed without the application or the consent of the Borrower (with respect to an action
against the Borrower); or the Borrower shall institute (by petition, application, answer, consent or otherwise) any insolvency, reorganization, arrangement, readjustment of debt, dissolution, liquidation or similar proceeding relating to it under
the laws of any jurisdiction; or any such proceeding shall be instituted (by petition, application or otherwise) against the Borrower; or any judgment, writ, warrant of attachment or execution for similar process shall be issued or levied against a
substantial part of the property of the Borrower. 
 (c) a petition naming the Borrower as debtor is filed under the United
States Bankruptcy Code, and, if such a petition is involuntarily filed against the Servicer by a Person or Persons other than the Borrower (in case of a petition filed with respect to the Servicer) and such petition is not dismissed within sixty
(60) days of such filing. 
 (d) The Credit Agreement shall be terminated other than a result of breach of this Agreement
by Servicer. 
 (e) The Borrower shall (i) liquidate, (ii) dissolve, (iii) terminate or suspend its business
operations or otherwise fail to operate its business in the ordinary course for a period of more than fourteen (14) days, or (iv) shall sell all or substantially all of its assets, without the prior written consent of the Servicer.

 (f) a Change of Control of Borrower shall occur. 
  

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 ARTICLE VII 
 MISCELLANEOUS 
 Section 7.1 Severability Clause. Any part, provision, representation or
warranty of this Servicing Agreement which is prohibited or which is held to be void or unenforceable shall be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof. Any part,
provision, representation or warranty of this Servicing Agreement which is prohibited or unenforceable or is held to be void or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or
unenforceability without invalidating the remaining provisions hereof, and any such prohibition or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction. To the extent permitted by
applicable law, the parties hereto waive any provision of law which prohibits or renders void or unenforceable any provision hereof. If the invalidity of any part, provision, representation or warranty of this Servicing Agreement shall deprive any
party of the economic benefit intended to be conferred by this Servicing Agreement, the parties shall negotiate in good faith to develop a structure the economic effect of which is as nearly as possible the same as the economic effect of this
Servicing Agreement without regard to such invalidity. 
 Section 7.2 Notices. Any notices, consents, directions, demands or
other communications given under this Servicing Agreement (unless otherwise specified herein) shall be in writing and shall be deemed to have been duly given when delivered in person or by overnight delivery at, or telecopied to the respective
addresses or telecopy numbers, as the case may be, set forth below (or to such other address or telecopy numbers as either party shall give notice to the other party pursuant to this Section 7.2): 
 If to the Borrower: 
 West Receivables
Purchasing, LLC 
 P.O. Box 50401 
 Henderson, Nevada 89016 
 Attention: President 
 with a copy to the Servicer at the address indicated below under “Servicer” 
 If to the Servicer:

 West Asset Management, Inc. 
 5300 Oakbrook Parkway, Suite 300 
 Norcross, Georgia 30093 
 Attention: President 
 Telephone:
(678) 924-1955 
 Telecopy: (678) 742-6753 
  

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 If to the Lender: 
 TOGM, LLC 
 1603 Orrington Avenue, Suite 810 
 Chicago, Illinois 60201 
 Attention: Randy
Rochman 
 Telephone: (847) 328-0711 
 Telecopy: (847) 328-0705 
 with copy to: 
 Koley Jessen P.C., L.L.O. 
 One Pacific Place 
 1125 South 103rd Street, Suite 800 
 Omaha, Nebraska 68124 
 Attention: Mr. Matthew D. Maser 
 Telephone: (402) 390-9500 
 Telecopy: (402) 390-9005 
 Any such demand, notice or communication hereunder shall be deemed to have been duly given when received by the other party or parties at the addresses
described above, or such other address as may hereafter be furnished to the other party or parties by like notice and shall be deemed to have been received on the date delivered to or received at the premises of the addresses. 
 Section 7.3 Costs and Expenses. The Servicer agrees that neither the Borrower nor the Lender shall be liable for any costs, expenses or
disbursements which may be incurred or made in connection with servicing of any Asset Series, or any action which may be taken by the Servicer to collect such costs, expenses or disbursements. All legal costs and expenses incurred in connection with
the preparation, execution and delivery of this Servicing Agreement and the other documents to be delivered hereunder, shall be Purchase Expenses; provided, however, that in connection with the enforcement of any portion of this
Servicing Agreement, the prevailing party shall be entitled to recover from the other party hereto its costs and expenses in connection with any such enforcement, including without limitation the reasonable legal fees and out-of-pocket expenses of
counsel for such prevailing party. 
 Section 7.4 Assignment. The obligations of the Servicer under this Servicing Agreement
shall not be assigned without the prior written consent of the Lender. 
 Section 7.5 Counterparts. For the purpose of
facilitating the execution of this Servicing Agreement and for other purposes, this Servicing Agreement may be executed simultaneously in any number of counterparts, each of which shall be deemed to be an original, and together shall constitute and
be one and the same instrument. 
 Section 7.6 Governing Law; Jurisdiction; Waiver of Jury Trial. 
 (a) Governing Law. This Servicing Agreement shall be governed by, and construed in accordance with, the laws of the State of
Nebraska. 
  

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 (b) Jurisdiction. The Servicer and the Borrower hereby irrevocably submit to the
non-exclusive jurisdiction of any federal court sitting in Douglas County, Nebraska in any action or proceeding arising out of or relating to this Servicing Agreement, and the Servicer and the Borrower hereby irrevocably agree that all claims in
respect of such action or proceeding may be heard and determined in such federal court. The Servicer and the Borrower hereby irrevocably waive, to the fullest extent they may effectively do so, the defense of an inconvenient forum to the maintenance
of such action or proceeding and irrevocably consent to the service of any summons and complaint and any other process by the mailing of copies of such process to them at the addresses specified in Section 7.2. The Servicer and the
Borrower hereby agree that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law. Nothing in this Section 7.6 shall
affect the right of any party to serve legal process in any other manner (or in any other jurisdiction) permitted by law or affect the right of any party to bring any action or proceeding under this Servicing Agreement in the courts of other
jurisdictions. 
 (c) WAIVER OF JURY TRIAL. EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY WAIVES ALL RIGHT TO A
TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS SERVICING AGREEMENT OR ANY AGREEMENT OR ANY INSTRUMENT OR DOCUMENT DELIVERED THEREUNDER. 
 Section 7.7 Amendments. This Servicing Agreement may be amended from time to time by a written instrument signed by the Servicer, the
Borrower and the Lender and no waiver of any of the terms hereof by any party shall be effective unless it is in writing and signed by the other parties. 
 Section 7.8 Integration. The Servicing Agreement and the Credit Agreement together comprise the final and complete integration of all prior expressions by the parties hereto with respect to the subject
matter hereof and shall constitute the entire agreement among the parties hereto with respect to such subject matter, superseding all prior oral or written understandings. 
 Section 7.9 Agreement Effectiveness. This Servicing Agreement shall become effective upon delivery of fully executed counterparts hereof to
each of the parties hereto. 
 Section 7.10 Headings Descriptive. The headings of the sections and subsections of this Servicing
Agreement are inserted for convenience only and shall not in any way affect the meaning or construction of any provision of this Servicing Agreement. 
 Section 7.11 Advice from Independent Counsel. The parties hereto understand that this Servicing Agreement is a legally binding agreement that may affect such party’s rights. Each party hereto
represents to the other that it has received legal advice from counsel of its choice regarding the meaning and legal significance of this Servicing Agreement and that it is satisfied with its legal counsel and the advice received from it.

  

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 Section 7.12 Judicial Interpretation. Should any provision of this Servicing Agreement
require judicial interpretation, it is agreed that a court interpreting or construing the same shall not apply a presumption that the terms hereof shall be more strictly construed against any person by reason of the rule of construction that a
document is to be construed more strictly against the person who itself or through its agent prepared the same, it being agreed that all parties hereto have participated in the preparation of this Servicing Agreement. 
 Section 7.13 Use of Lender’s Name. The Servicer hereby agrees that it shall not refer to or use the name “TOGM” or any such
name in any manner in any collection, sale or enforcement activities with respect to any Asset Pool Asset or in any advertising, printed material, electronic medium or other medium without first obtaining the Lender’s prior written consent. The
Lender shall have no obligation to give any such written consent and may withhold the same in its sole and absolute discretion. 
 Section 7.14 Confidentiality. The Lender hereby acknowledges that it will use all information relating to the Servicer’s proprietary servicing methods specifically identified as such in writing by the Servicer to the Lender
(the “Confidential Information”) solely in connection with evaluating, administering and enforcing the transactions contemplated by the Credit Agreement and this Agreement and making any necessary business judgments with respect
thereto. In addition, the Lender will not disclose any Confidential Information without the prior written consent of the Servicer, other than to the directors, employees, auditors, counsel or affiliates of the Lender, each of whom shall be informed
of the confidential nature of the Confidential Information; provided, however, that the Lender may disclose any such Confidential Information (i) to any party contemplated in this Agreement or the Credit Agreement for purposes
contemplated hereunder or thereunder, (ii) as may be required by any municipal, state, federal or other regulatory body having or claiming to have jurisdiction over such party, (iii) in order to comply with any law, order, regulation,
regulatory request or ruling applicable to such party or (iv) in the event any such party is legally compelled (by interrogatories, requests for information or copies, subpoena, civil investigative demand or similar process) to disclose any
such Confidential Information. The Lender will endeavor to give notice to the Servicer of any required disclosure under (ii), (iii) and (iv) above prior to such disclosure. This Section 7.14 shall be inoperative as to those
portions of the Confidential Information which are or become generally available to the public or to the Lender on a non-confidential basis from a source other than the Servicer or were known to the Lender on a non-confidential basis prior to its
disclosure by the Servicer. 
  

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 IN WITNESS WHEREOF, the undersigned have caused this Agreement to be executed by their authorized officer
as of the day and year first above written. 
  

					
	TOGM, LLC
		
	By:	 	West Family Investments, LLC
	Its:	 	Manager
			
		 	By:	 	 /s/ Randy Rochman

		 	Name:	 	Randy Rochman
		 	Title:	 	CEO of TOGM, LLC
	
	WEST RECEIVABLES PURCHASING, LLC
			
		 	By:	 	 /s/ Paul M. Mendlik

		 	Name:	 	Paul M. Mendlik
		 	Title:	 	Manager
	
	WEST ASSET MANAGEMENT, INC.
			
		 	By:	 	 /s/ Paul M. Mendlik

		 	Name:	 	Paul M. Mendlik
		 	Title:	 	Chief Financial Officer and Treasurer

 (Signature Page to Amended and Restated Servicing Agreement)

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