Document:

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                                                                     Exhibit 4.7

                                  SUBSCRIPTION

February 2, 1996

To:       The Board of Directors of Connected Corporation
          63 Fountain Street
          Framingham, MA 01701

Gentlemen:

          The undersigned hereby subscribes to 115,000 shares of Common Stock,
$.01 par value (the "Shares") of Connected Corporation for consideration
consisting of $.01 per share in cash, for a total of $1,150.00

          I acknowledge that the Shares will be issued to me subject to
Securities laws restrictions, and I have been advised that the Shares have not
been registered under the Securities Act of 1933 or any state securities laws.
I am acquiring the Shares for investment and not with a view to the sale or
distribution thereof. I understand that the Shares are being issued to me on the
ground that the transaction is exempt under one or more provisions of the
Securities Act of 1933 and the applicable state securities laws and I further
understand that they must be held by me indefinitely unless registered under
such acts or unless an exemption from registration is available for any
transfer by me.

          I further acknowledge the Shares will be subject to certain rights of
repurchase by the Corporation and additional restrictions on transfer to any
party as follows:

          a) The Corporation shall have the right to repurchase the Shares at a
              price of $.01 per share in the event the undersigned ceases to be
              an employee of the Corporation on or before January 22, 2000
              provided, however, that the undersigned may refuse to honor the
              exercise by the Corporation of such right in the event that such
              termination has occurred on or after July 22, 1996, but only with
              respect to that percentage of Shares that is derived by the
              following formula, which shall be deemed vested for purposes of
              paragraph (b) below:

                              Percentage of Shares Employee
                               May Retain Upon Termination   =

                              Number of Months Occurring Since
                      January 22, 1996 as of the Date of Termination
                    ______________________________________________________
                                           48

          The exercise of such right must occur by notice in writing from the
             Corporation to the undersigned at the below address within thirty
             (30) days of the date of termination.

          b) The undersigned shall not sell, transfer, assign, hypothecate or
             otherwise encumber in any way any Shares that have not vested
             pursuant to paragraph (a), above.

                                                  Very truly yours,

                                                  /s/ Carl Lazarus

                                                  Carl Lazarus
                                                  130 Berkeley Street
                                                  West Newton, MA 02165<PAGE>   1
                                                                    Exhibit 10.1

                            INDEMNIFICATION AGREEMENT

        This Agreement, made and entered into as of this ___th day of ________,
2000 ("Agreement"), by and between Connected Corporation, a Delaware corporation
(the "Company"), and ___________________ (the "Indemnitee").

        WHEREAS, highly competent persons are reluctant to serve corporations as
directors or officers or in other capacities unless they are provided with
adequate protection through insurance or adequate indemnification against
inordinate risks of claims and actions against them arising out of their service
to and activities on behalf of corporations; and

        WHEREAS, the current impracticability of obtaining adequate insurance
and the uncertainties relating to indemnification have increased the difficulty
of attracting and retaining such persons; and

        WHEREAS, it is reasonable, prudent and necessary for the Company
contractually to obligate itself to indemnify such persons to the fullest extent
permitted by applicable law so that they will serve or continue to serve the
Company free from undue concern that they will not be so indemnified; and

        WHEREAS, Indemnitee is willing to serve, continue to serve and to take
on additional service for or on behalf of the Company on the condition that
Indemnitee be indemnified to the fullest extent permitted.

        NOW, THEREFORE, in consideration of the premises and the covenants
contained herein, the Company and Indemnitee do hereby covenant and agree as
follows:

                                    ARTICLE I

                                   Definitions

        For purposes of this Agreement the following terms shall have the
meanings indicated:

         1.01     "Board" shall mean the Board of Directors of the Company.

         1.02     "Corporate Status" describes the status of a person who is or
was a director, officer, employee, agent, trustee or fiduciary of the Company or
of any other corporation, partnership, joint venture, trust, employee benefit
plan or other Enterprise which such person is or was serving at the request or
on behalf of the Company.

         1.03     "Court" means the Court of Chancery of the State of Delaware,
the court in which the Proceeding, in respect of which indemnification is sought
by the Indemnitee, shall have been brought or is pending, or another court
having subject matter jurisdiction and personal jurisdiction over the parties.

         1.04     "Disinterested Director" means a director of the Company who
is not and was not a party to the Proceeding in respect of which indemnification
is sought by Indemnitee.

         1.05     "Enterprise" shall mean the Company and any other corporation,
partnership, joint venture, trust, employee benefit plan or other enterprise of
which Indemnitee is or was serving at the request of the Company as a director,
officer, employee, agent, trustee or fiduciary.
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         1.06     "Expenses" shall include, without limitation, all reasonable
attorneys' fees, retainers, court costs, transcript costs, fees of experts,
witness fees, travel expenses, duplicating costs, printing and binding costs,
telephone charges, postage, delivery service fees, facsimile transmission
charges, and all other disbursements or expenses of the types customarily
incurred in connection with prosecuting, defending, preparing to prosecute or
defend, investigating or being or preparing to be a witness in a Proceeding.

         1.07     "Good Faith" shall mean Indemnitee having acted in good faith
and in a manner Indemnitee reasonably believed to be in or not opposed to the
best interests of the Company or, in the case of an Enterprise which is an
employee benefit plan, the best interests of the participants or beneficiaries
of said plan, as the case may be, and, with respect to any Proceeding which is
criminal in nature, having had no reasonable cause to believe Indemnitee's
conduct was unlawful.

         1.08     "Improper Personal Benefit" shall include, but not be limited
to, the personal gain in fact by reason of a person's Corporate Status of a
financial profit, monies or other advantage not also accruing to the benefit of
the Company or to the stockholders generally and which is unrelated to his or
her usual compensation including, but not limited to, (i) in exchange for the
exercise of influence over the Company's affairs, (ii) as a result of the
diversion of corporate opportunity, or (iii) pursuant to the use or
communication of confidential or inside information for the purpose of
generating a profit from trading in the Company's securities. Notwithstanding
the foregoing, "Improper Personal Benefit" shall not include any benefit,
directly or indirectly, related to actions taken in order to evaluate,
discourage, resist, prevent or negotiate any transaction with or proposal from
any person or entity seeking control of, or a controlling interest in, the
Company.

         1.09     "Independent Counsel" means a law firm, or a member of a law
firm, that is experienced in matters of corporate law and may include law firms
or members thereof that are regularly retained by the Company but not any other
party to the Proceeding giving rise to a claim for indemnification hereunder.
Notwithstanding the foregoing, the term "Independent Counsel" shall not include
any person who, under the standards of professional conduct then prevailing and
applicable to such counsel, would have a conflict of interest in representing
either the Company or Indemnitee in an action to determine Indemnitee's rights
under this Agreement unless such parties execute a written waiver of any such
conflict of interest.

         1.10     "Officer" means the president, vice presidents, treasurer,
assistant treasurer(s), chief financial officer, secretary, assistant secretary
and such other executive officers as are appointed by the Board or by the board
of directors of the Enterprise, as the case may be.

         1.11     "Proceeding" includes any action, suit, arbitration, alternate
dispute resolution mechanism, investigation (including any internal corporate
investigation), administrative hearing or any other actual, threatened or
completed proceeding, whether civil, criminal, administrative or investigative,
formal or informal, other than one initiated by Indemnitee. For purposes of the
foregoing sentence, a "Proceeding" shall not be deemed to have been initiated by
Indemnitee where Indemnitee seeks, pursuant to Article VIII of this Agreement,
to enforce Indemnitee's rights under this Agreement.

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                                   ARTICLE II

                                Term of Agreement

        This Agreement shall continue until and terminate upon the later of: (i)
ten (10) years after the date that Indemnitee shall have ceased to serve as a
director, officer, employee, agent, trustee or fiduciary of the Company or of
any other Enterprise; or (ii) the final termination of all pending Proceedings
in respect of which Indemnitee is granted rights of indemnification or
advancement of expenses hereunder and of any proceeding commenced by Indemnitee
pursuant to Article VIII of this Agreement relating thereto.

                                   ARTICLE III

                  Services by Indemnitee, Notice of Proceedings

         3.01     Services. Indemnitee agrees to serve or continue to serve as a
director or Officer of the Company for so long as he or she is duly elected or
appointed. Indemnitee may at any time and for any reason resign from such
position (subject to any other contractual obligation or any obligation imposed
by operation of law).

         3.02     Notice of Proceeding. Indemnitee agrees promptly to notify the
Company in writing upon being served with any summons, citation, subpoena,
complaint, indictment, information or other document relating to any Proceeding
or matter which may be subject to indemnification or advancement of Expenses
covered hereunder, but the omission so to notify the Company shall not relieve
the Company from its obligations hereunder.

                                   ARTICLE IV

                                 Indemnification

         4.01     In General. In connection with any Proceeding, the Company
shall indemnify, and advance Expenses, to Indemnitee as provided in this
Agreement and to the fullest extent permitted by applicable law in effect on the
date hereof and to such greater extent as applicable law may hereafter from time
to time permit.

         4.02     Proceedings Other Than Proceedings by or in the Right of the
Company. Indemnitee shall be entitled to the rights of indemnification provided
in this Section 4.02 if, by reason of Indemnitee's Corporate Status, Indemnitee
is, or is threatened to be made, a party to or is otherwise involved in any
Proceeding, other than a Proceeding by or in the right of the Company.
Indemnitee shall be indemnified against Expenses, judgments, penalties, fines
and amounts paid in settlement, actually and reasonably incurred by Indemnitee
or on Indemnitee's behalf in connection with such Proceeding or any claim, issue
or matter therein, if Indemnitee acted in Good Faith and such Indemnitee has not
been adjudged during the course of such Proceeding to have derived an Improper
Personal Benefit from the transaction or occurrence forming the basis of such
Proceeding.

         4.03     Proceedings by or in the Right of the Company.

         (a)      Indemnitee shall be entitled to the rights of indemnification
provided in this Section 4.03 if, by reason of Indemnitee's Corporate Status,
Indemnitee is, or is threatened to be made, a

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party to or is otherwise involved in any Proceeding brought by or in the right
of the Company to procure a judgment in its favor. Indemnitee shall be
indemnified against Expenses, judgments, penalties, fines and amounts paid in
settlement, actually and reasonably incurred by Indemnitee or on Indemnitee's
behalf in connection with such Proceeding if Indemnitee acted in Good Faith and
such Indemnitee has not been adjudged during the course of such Proceeding to
have derived an Improper Personal Benefit from the transaction or occurrence
forming the basis of such Proceeding. Notwithstanding the foregoing, no such
indemnification shall be made in respect of any claim, issue or matter in such
Proceeding as to which Indemnitee shall have been adjudged to be liable to the
Company if applicable law prohibits such indemnification; provided, however,
that, if applicable law so permits, indemnification shall nevertheless be made
by the Company in such event if and only to the extent that the Court which is
considering the matter shall so determine.

         4.04     Indemnification of a Party Who is Wholly or Partly Successful.
Notwithstanding any other provision of this Agreement, to the extent that
Indemnitee is, by reason of Indemnitee's Corporate Status, a party to or is
otherwise involved in and is successful, on the merits or otherwise, in any
Proceeding, Indemnitee shall be indemnified, to the maximum extent permitted by
law, against all Expenses, judgments, penalties, fines, and amounts paid in
settlement, actually and reasonably incurred by Indemnitee or on Indemnitee's
behalf in connection therewith. If Indemnitee is not wholly successful in such
Proceeding but is successful, on the merits or otherwise, as to one or more but
less than all claims, issues or matters in such Proceeding, the Company shall
indemnify Indemnitee, to the maximum extent permitted by law, against all
Expenses, judgments, penalties, fines, and amounts paid in settlement, actually
and reasonably incurred by Indemnitee or on Indemnitee's behalf in connection
with each successfully resolved claim, issue or matter. For purposes of this
Section 4.04 and without limitation, the termination of any claim, issue or
matter in such a Proceeding by dismissal, with or without prejudice, shall be
deemed to be a successful result as to such claim, issue or matter.

         4.05     Indemnification for Expenses of a Witness. Notwithstanding any
other provision of this Agreement, to the extent that Indemnitee is, by reason
of Indemnitee's Corporate Status, a witness in any Proceeding, Indemnitee shall
be indemnified against all Expenses actually and reasonably incurred by
Indemnitee or on Indemnitee's behalf in connection therewith.

                                    ARTICLE V

                             Advancement of Expenses

        Notwithstanding any provision to the contrary in Article VI, the Company
(acting through the President shall advance all reasonable Expenses which, by
reason of Indemnitee's Corporate Status, were incurred by or on behalf of
Indemnitee in connection with any Proceeding, within thirty (30) days after the
receipt by the Company of a statement or statements from Indemnitee requesting
such advance or advances, whether prior to or after final disposition of such
Proceeding. Such statement or statements shall reasonably evidence the Expenses
incurred by Indemnitee and shall include or be preceded or accompanied by an
undertaking by or on behalf of Indemnitee to repay any Expenses if it shall
ultimately be determined that Indemnitee is not entitled to be indemnified
against such Expenses. Any advance and undertakings to repay pursuant to this
Article V shall be unsecured and interest free. Advancement of Expenses pursuant
to this Article V shall not require approval of the Board or the stockholders of
the Company, or of any other person or body. The President or, at the
President's request, the Secretary of the Company shall promptly advise the
Board in writing of the request for

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advancement of Expenses, of the amount and other details of the advance and of
the undertaking to make repayment pursuant to this Article V.

                                   ARTICLE VI

                   Procedures for Determination of Entitlement
                    to Indemnification and Defense of Claims

         6.01     Initial Request. To obtain indemnification under this
Agreement (other than advancement of Expenses pursuant to Article V), Indemnitee
shall submit to the Company a written request, including therein or therewith
such documentation and information as is reasonably available to Indemnitee and
as is reasonably necessary to determine whether and to what extent Indemnitee is
entitled to indemnification. The President, or at the President's request, the
Secretary of the Company shall promptly advise the Board in writing that
Indemnitee has requested indemnification.

         6.02     Method of Determination. A determination (if required by
applicable law in the specific case) with respect to Indemnitee's entitlement to
indemnification shall be made (a) by the Board by a majority vote of a quorum
consisting of Disinterested Directors, or (b) in the event that a quorum of the
Board consisting of Disinterested Directors is not obtainable or, even if
obtainable, if such quorum of Disinterested Directors so directs, by Independent
Counsel, in a written opinion to the Board, a copy of which shall be delivered
to Indemnitee, or (c) by a special litigation committee of the Board appointed
by the Board, or (d) by the stockholders of the Company by vote of a majority of
the holders of the Company's outstanding capital stock at the time entitled to
vote on the election or removal of directors, voting as a single class,
including the capital stock of the Covered Person seeking indemnification.

         6.03     Selection, Payment, Discharge of Independent Counsel. In the
event the determination of entitlement to indemnification is to be made by
Independent Counsel pursuant to Section 6.02 of this Agreement, the Independent
Counsel shall be selected, paid, and discharged in the following manner:

                  (a)      The Independent Counsel shall be selected by the
                           Board, and the Company shall give written notice to
                           Indemnitee advising Indemnitee of the identity of the
                           Independent Counsel so selected.

                  (b)      Following the initial selection described in clause
                           (a) of this Section 6.03, Indemnitee may, within
                           seven (7) days after such written notice of selection
                           has been given, deliver to the Company a written
                           objection to such selection. Such objection may be
                           asserted only on the ground that the Independent
                           Counsel so selected does not meet the requirements of
                           "Independent Counsel" as defined in Section 1.09 of
                           this Agreement, and the objection shall set forth
                           with particularity the factual basis of such
                           assertion. Absent a proper and timely objection, the
                           person so selected shall act as Independent Counsel.
                           If such written objection is made, the Independent
                           Counsel so selected may not serve as Independent
                           Counsel unless and until a Court has determined that
                           such objection is without merit.

                  (c)      Either the Company or Indemnitee may petition a Court
                           if the parties have been unable to agree on the
                           selection of Independent Counsel within twenty (20)
                           days after submission by Indemnitee of a written
                           request for

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                           indemnification pursuant to Section 6.01 of this
                           Agreement. Such petition may request a determination
                           whether an objection to the party's selection is
                           without merit and/or seek the appointment as
                           Independent Counsel of a person selected by the Court
                           or by such other person as the Court shall designate.
                           A person so appointed shall act as Independent
                           Counsel under Section 6.03 of this Agreement.

                  (d)      The Company shall pay any and all reasonable fees of
                           Independent Counsel and expenses incurred by such
                           Independent Counsel in connection with acting
                           pursuant to this Agreement, and the Company shall pay
                           all reasonable fees and expenses incident to the
                           procedures of this Section 6.03, regardless of the
                           manner in which such Independent Counsel was selected
                           or appointed.

                  (e)      Upon the due commencement of any judicial proceeding
                           or arbitration pursuant to Section 8.02 of this
                           Agreement, Independent Counsel shall be discharged
                           and relieved of any further responsibility in such
                           capacity (subject to the applicable standards of
                           professional conduct then prevailing).

         6.04     Cooperation. Indemnitee shall cooperate with the person,
persons or entity making the determination with respect to Indemnitee's
entitlement to indemnification under this Agreement, including providing to such
person, persons or entity upon reasonable advance request any documentation or
information which is not privileged or otherwise protected from disclosure and
which is reasonably available to Indemnitee and reasonably necessary to such
determination. Any costs or expenses (including attorneys' fees and
disbursements) incurred by Indemnitee in so cooperating with the person, persons
or entity making such determination shall be borne by the Company (irrespective
of the determination as to Indemnitee's entitlement to indemnification) and the
Company hereby indemnifies and agrees to hold Indemnitee harmless therefrom.

         6.05     Defense of Claim. With respect to any Proceeding to which
Indemnitee shall have requested indemnification in accordance with Section 6.01:

                  (a)      The Company will be entitled to participate in the
                           defense at its own expense.

                  (b)      Except as otherwise provided below, the Company
                           jointly with any other indemnifying party will be
                           entitled to assume the defense with counsel
                           reasonably satisfactory to Indemnitee. After notice
                           from the Company to the Indemnitee of its election to
                           assume the defense of a suit, the Company will not be
                           liable to the Indemnitee under this Agreement for any
                           legal or other expenses subsequently incurred by the
                           Indemnitee in connection with the defense of the
                           Proceeding other than reasonable costs of
                           investigation or as otherwise provided below. The
                           Indemnitee shall have the right to employ his own
                           counsel in such Proceeding but the fees and expenses
                           of such counsel incurred after notice from the
                           Company of its assumption of the defense shall be at
                           the expense of the Indemnitee unless (i) the
                           employment of counsel by the Indemnitee has been
                           authorized by the Company, (ii) the Indemnitee shall
                           have concluded reasonably that there may be a
                           conflict of interest between the Company and the
                           Indemnitee in the conduct of the defense of such
                           action and such conclusion is confirmed in writing by
                           the Company's outside legal counsel regularly
                           employed by it

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                           in connection with corporate matters or (iii) the
                           Company shall not in fact have employed counsel to
                           assume the defense of such Proceeding, in each of
                           which cases the fees and expenses of counsel shall be
                           at the expense of the Company. The Company shall be
                           entitled to participate in, but shall not be entitled
                           to assume the defense of any Proceeding brought by or
                           in the right of the Company or as to which the
                           Indemnitee shall have made the conclusion provided
                           for in (ii) above and such conclusion shall have been
                           so confirmed by the Company's said outside counsel.

                  (c)      Notwithstanding any provision of this Agreement to
                           the contrary, the Company shall not be liable to
                           indemnify the Indemnitee under this Article for any
                           amounts paid in settlement of any Proceeding or claim
                           effected without its written consent. The Company
                           shall not settle any Proceeding or claim in any
                           manner which would impose any penalty, limitation or
                           disqualification of the Indemnitee for any purpose
                           without the Indemnitee's written consent. Neither the
                           Company nor the Indemnitee will unreasonably withhold
                           their consent to any proposed settlement.

         6.06     Payment. If it is determined that Indemnitee is entitled to
indemnification not covered by defense of the claim afforded under Section 6.05
above, payment to Indemnitee shall be made within ten (10) days after such
determination.

                                   ARTICLE VII

                 Presumptions and Effect of Certain Proceedings

         7.01     Burden of Proof. In making a determination with respect to
entitlement to indemnification hereunder, the person or persons or entity making
such determination shall presume that Indemnitee is entitled to indemnification
under this Agreement if Indemnitee has submitted a request for indemnification
in accordance with Section 6.01 of this Agreement, and the Company shall have
the burden of proof to overcome that presumption in connection with the making
by any person, persons or entity of any determination contrary to that
presumption.

         7.02     Effect of Other Proceedings. The termination of any Proceeding
or of any claim, issue or matter therein, by judgment, order, settlement or
conviction, or upon a plea of guilty or of nolo contendere or its equivalent,
shall not (except as otherwise expressly provided in this Agreement) of itself
adversely affect the right of Indemnitee to indemnification or create a
presumption that Indemnitee did not act in Good Faith.

         7.03     Reliance as Safe Harbor. For purposes of any determination of
Good Faith, Indemnitee shall be deemed to have acted in Good Faith if
Indemnitee's action is based on the records or books of account of the
Enterprise, including financial statements, or on information supplied to
Indemnitee by the Officers of the Enterprise in the course of their duties, or
on the advice of legal counsel for the Enterprise or on information or records
given or reports made to the Enterprise by an independent certified public
accountant or by an appraiser or other expert selected with reasonable care by
the Enterprise. The provisions of this Section 7.03 shall not be deemed to be
exclusive or to limit in any way the other circumstances in which the Indemnitee
may be deemed to have met the applicable standard of conduct set forth in this
Agreement.

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         7.04     Actions of Others. The knowledge and/or actions, or failure to
act, of any director, Officer, employee, agent, trustee or fiduciary of the
Enterprise shall not be imputed to Indemnitee for purposes of determining the
right to indemnification under this Agreement.

                                  ARTICLE VIII

                             Remedies of Indemnitee

         8.01     Application. This Article VIII shall apply in the event of a
Dispute. For purposes of this Article, "Dispute", shall mean any of the
following events:

                  (a)      a determination is made pursuant to Article VI of
                           this Agreement that Indemnitee is not entitled to
                           indemnification under this Agreement;

                  (b)      advancement of Expenses is not timely made pursuant
                           to Article V of this Agreement;

                  (c)      the determination of entitlement to be made pursuant
                           to Section 6.02 of this Agreement has not been made
                           within sixty (60) days after receipt by the Company
                           of the request for indemnification;

                  (d)      payment of indemnification is not made pursuant to
                           Section 4.05 of this Agreement within ten (10) days
                           after receipt by the Company of a written request
                           therefor; or

                  (e)      notice of election by the Company to assume defense
                           of a claim as provided for in Section 6.05 or payment
                           of indemnification, as the case may be, is not given
                           or made within ten (10) days after a determination
                           has been made that Indemnitee is entitled to
                           indemnification or such determination is deemed to
                           have been made pursuant to Article VI of this
                           Agreement.

         8.02     Adjudication. In the event of a Dispute, Indemnitee shall be
entitled to an adjudication in an appropriate Court of Indemnitee's entitlement
to such indemnification or advancement of Expenses. Alternatively, Indemnitee,
at Indemnitee's option, may seek an award in arbitration to be conducted by a
single arbitrator pursuant to the rules of the American Arbitration Association.
Indemnitee shall commence such proceeding seeking an adjudication or an award in
arbitration within one hundred eighty (180) days following the date on which
Indemnitee first has the right to commence such proceeding pursuant to this
Section 8.02. The Company shall not oppose Indemnitee's right to seek any such
adjudication or award in arbitration.

         8.03     De Novo Review. In the event that a determination shall have
been made pursuant to Article VI of this Agreement that Indemnitee is not
entitled to indemnification, any judicial proceeding or arbitration commenced
pursuant to this Article VIII shall be conducted in all respects as a de novo
trial, or arbitration, on the merits and Indemnitee shall not be prejudiced by
reason of that adverse determination. In any such proceeding or arbitration, the
Company shall have the burden of proving that Indemnitee is not entitled to
indemnification or advancement of Expenses, as the case may be.

         8.04     Company Bound. If a determination shall have been made or
deemed to have been made pursuant to Article VI of this Agreement that
Indemnitee is entitled to indemnification, the

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Company shall be bound by such determination in any judicial proceeding or
arbitration absent (i) a misstatement by Indemnitee of a material fact, or any
omission of a material fact necessary to make Indemnitee's statement not
materially misleading, in connection with the request for indemnification, or
(ii) a prohibition of such indemnification under applicable law.

         8.05     Procedures Valid. The Company shall be precluded from
asserting in any judicial proceeding or arbitration commenced pursuant to this
Article VIII that the procedures and presumptions of this Agreement are not
valid, binding and enforceable and shall stipulate in any such Court or before
any such arbitrator that the Company is bound by all the provisions of this
Agreement.

         8.06     Expenses of Adjudication. In the event that Indemnitee,
pursuant to this Article VIII, seeks a judicial adjudication of or an award in
arbitration to enforce Indemnitee's rights under, or to recover damages for
breach of, this Agreement, Indemnitee shall be entitled to recover from the
Company, and shall be indemnified by the Company against, any and all expenses
(of the types described in the definition of Expenses in Section 1.06 of this
Agreement) actually and reasonably incurred by Indemnitee in such adjudication
or arbitration, but only if Indemnitee prevails therein. If it shall be
determined in such adjudication or arbitration that Indemnitee is entitled to
receive part but not all of the indemnification or advancement of Expenses
sought, the expenses incurred by Indemnitee in connection with such adjudication
or arbitration shall be appropriately prorated.

                                   ARTICLE IX

                     Non-Exclusivity, Insurance, Subrogation

         9.01     Non-Exclusivity. The rights of indemnification and to receive
advancement of Expenses as provided by this Agreement shall not be deemed
exclusive of any other rights to which Indemnitee may at any time be entitled
under applicable law, the Certificate of Incorporation, the By-Laws, any
agreement, a vote of stockholders or a resolution of directors, or otherwise. No
amendment, alteration, rescission or replacement of this Agreement or any
provision hereof shall be effective as to Indemnitee with respect to any action
taken or omitted by such Indemnitee in Indemnitee's Corporate Status prior to
such amendment, alteration, rescission or replacement.

         9.02     Insurance. The Company may maintain an insurance policy or
policies against liability arising out of this Agreement or otherwise.

         9.03     Subrogation. In the event of any payment under this Agreement,
the Company shall be subrogated to the extent of such payment to all of the
rights of recovery of Indemnitee, who shall execute all papers required and take
all action necessary to secure such rights, including execution of such
documents as are necessary to enable the Company to bring suit to enforce such
rights.

         9.04     No Duplicative Payment. The Company shall not be liable under
this Agreement to make any payment of amounts otherwise indemnifiable hereunder
if and to the extent that Indemnitee has otherwise actually received such
payment under any insurance policy, contract, agreement, Certificate of
Incorporation, By-Laws or otherwise.

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                                    ARTICLE X

                               General Provisions

         10.01    Successors and Assigns. This Agreement shall be binding upon
the Company and its successors and assigns and shall inure to the benefit of
Indemnitee and Indemnitee's legal representatives, heirs, executors and
administrators.

         10.02    Severability. If any provision or provisions of this Agreement
shall be held to be invalid, illegal or unenforceable for any reason whatsoever:

                  (a)      the validity, legality and enforceability of the
                           remaining provisions of this Agreement (including
                           without limitation, each portion of any Section of
                           this Agreement containing any such provision held to
                           be invalid, illegal or unenforceable, that is not
                           itself invalid, illegal or unenforceable) shall not
                           in any way be affected or impaired thereby; and

                  (b)      to the fullest extent possible, the provisions of
                           this Agreement (including, without limitation, each
                           portion of any Section of this Agreement containing
                           any such provision held to be invalid, illegal or
                           unenforceable, that is not itself invalid, illegal or
                           unenforceable) shall be construed so as to give
                           effect to the intent manifested by the provision held
                           invalid, illegal or unenforceable.

         10.03    No Adequate Remedy. The parties declare that it is impossible
to measure in money the damages which will accrue to either party by reason of a
failure to perform any of the obligations under this Agreement. Therefore, if
either party shall institute any action or proceeding to enforce the provisions
hereof, such party against whom such action or proceeding is brought hereby
waives the claim or defense that the other party has an adequate remedy at law,
and such party shall not urge in any such action or proceeding the claim or
defense that the other party has an adequate remedy at law.

         10.04    Headings. The headings of the paragraphs of this Agreement are
inserted for convenience only and shall not be deemed to constitute part of this
Agreement or to affect the construction thereof.

         10.05    Modification and Waiver. No supplement, modification or
amendment of this Agreement shall be binding unless executed in writing by both
of the parties hereto. No waiver of any of the provisions of this Agreement
shall be deemed or shall constitute a waiver of any other provisions hereof
(whether or not similar) nor shall such waiver constitute a continuing waiver.

                                      -10-
<PAGE>   11
         10.06    Notices. All notices, requests, demands and other
communications hereunder shall be in writing and shall be deemed to have been
duly given if (i) delivered by hand and receipted for by the party to whom said
notice or other communication shall have been directed, (ii) sent by prepaid
commercial overnight courier, or (iii) mailed by certified or registered mail
with postage prepaid, on the third business day after the date on which it is so
mailed:

        If to Indemnitee, to:                        As shown with Indemnitee's
                                                     Signature below.

        If to the Company, to:                       Connected Corporation
                                                     24 Prime Parkway
                                                     Natick, MA 01760

or to such other address as may have been furnished to Indemnitee by the Company
or to the Company by Indemnitee, as the case may be.

         10.07    Governing Law. The parties agree that this Agreement shall be
governed by, and construed and enforced in accordance with, the laws of the
State of Delaware without application of the conflict of laws principles
thereof.

                                      -11-
<PAGE>   12
        IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the date first set forth above.

                                           CONNECTED CORPORATION

                                           By: ___________________________
                                               Name:
                                               Title:

                                           INDEMNITEE

                                           -------------------------------

                                           Address:

                                           -------------------------------

                                           -------------------------------

                                           -------------------------------

                                      -12-

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