Document:

exv10w12

 

EXHIBIT 10.12

WEST CORPORATION

2006 EXECUTIVE INCENTIVE PLAN

1. DEFINED TERM

     Exhibit A, which is incorporated by reference, defines the terms used in the Plan and sets
forth certain operational rules related to those terms.

2. PURPOSE

     The Plan has been established to advance the interests of the Company and its Affiliates by
providing for the grant to Participants of Stock-based and other incentive Awards. Awards under
the Plan are intended to align the incentives of the Company’s executives and investors and to
improve the performance of the Company. Unless the Administrator determines otherwise, Awards to
be granted under this Plan are expected to be substantially in the form attached hereto as Exhibit
B; provided, that all Rollover Options shall be substantially in the form attached hereto as
Exhibit C unless the Administrator determines otherwise. Unless the Administrator determines
otherwise, Awards under the Plan are intended to be exempt from registration under the Securities
Act of 1933, as amended, either because they constitute private placements under Regulation D or
because they are exempt offers pursuant to a compensatory benefit plan in accordance with Rule 701.

3. ADMINISTRATION

     The Administrator has discretionary authority, subject only to the express provisions of the
Plan and the Award Agreements, to interpret the Plan; determine eligibility for and grant Awards;
determine, modify or waive the terms and conditions of any Award; prescribe forms, rules and
procedures; and otherwise do all things necessary to carry out the purposes of the Plan. Except as
otherwise provided by the express terms of an Award Agreement, all determinations of the
Administrator made under the Plan will be conclusive and will bind all parties.

4. LIMITS ON AWARDS UNDER THE PLAN

     (a) Number of Shares. A maximum of 359,986 Units (each comprised of eight (8) shares
of Class A Common and one (1) share of Class L Common), in each case pursuant to Rollover Options,
may be delivered in satisfaction of Rollover Option Awards under the Plan. In addition, an
aggregate maximum of 11,276,291 shares of Class A Common may be delivered in satisfaction of other
Awards under the Plan. The number of shares of Stock delivered in satisfaction of Awards shall,
for purposes of the preceding sentence, be determined net of shares of Stock withheld by the
Company in payment of the exercise price of the Award or in satisfaction of tax withholding
requirements with respect to the Award. The limits set forth in this Section 4(a) shall be
construed to comply with Section 422 of the Code and the regulations thereunder. To the extent
consistent with the requirements of Section 422 of the Code and regulations thereunder, Stock
issued under awards of an acquired company that are converted, replaced or adjusted in connection
with the acquisition shall not reduce the number of shares available for Awards under the Plan.

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     (b) Type of Shares. Stock delivered under the Plan may be authorized but unissued
Stock or previously issued Stock acquired by the Company or any of its subsidiaries. No fractional
shares of Stock will be delivered under the Plan.

5. ELIGIBILITY AND PARTICIPATION

     The Administrator will select Participants from among those key Employees and directors of,
and consultants and advisors to, the Company or its Affiliates who, in the opinion of the
Administrator, are in a position to make a significant contribution to the success of the Company
and its Affiliates. Eligibility for ISOs is limited to employees of the Company or of a “parent
corporation” or “subsidiary corporation” of the Company as those terms are defined in Section 424
of the Code.

6. RULES APPLICABLE TO AWARDS

     (a) All Awards

          (1) Award Provisions. The Administrator will determine the terms of all Awards,
subject to the limitations provided herein, and shall furnish to each Participant an Award
Agreement setting forth the terms applicable to the Participant’s Award. By entering into an Award
Agreement, the Participant agrees to the terms of the Award and of the Plan, to the extent not
inconsistent with the express terms of the Award Agreement. Notwithstanding any provision of this
Plan to the contrary, awards of an acquired company that are converted, replaced or adjusted in
connection with the acquisition may contain terms and conditions that are inconsistent with the
terms and conditions specified herein, as determined by the Administrator.

          (2) Transferability. Neither ISOs, nor, except as the Administrator otherwise
expressly provides, other Awards may be transferred other than by will or by the laws of descent
and distribution, and during a Participant’s lifetime ISOs (and, except as the Administrator
otherwise expressly provides, other non-transferable Awards requiring exercise) may be exercised
only by the Participant.

          (3) Vesting, Etc. The Administrator may determine the time or times at which an Award
will vest or become exercisable and the terms on which an Award requiring exercise will remain
exercisable. Without limiting the foregoing, the Administrator may at any time accelerate the
vesting or exercisability of an Award, regardless of any adverse or potentially adverse tax
consequences resulting from such acceleration. Unless the Administrator expressly provides
otherwise, however, the following rules will apply if a Participant’s Employment ceases:
Immediately upon the cessation of Employment, an Award requiring exercise will cease to be
exercisable and will terminate, and all other Awards to the extent not already vested will be
forfeited, except that:

     (A) subject to (B), (C) and (D) below, all Stock Options and other Awards requiring
exercise held by the Participant or the Participant’s permitted transferees, if any,
immediately prior to the cessation of the Participant’s Employment, to the extent then
exercisable, will remain exercisable for the shorter of (i) a period of three months or (ii)
the period ending on the latest date on which such Award could have been exercised without
regard to this Section 6(a)(3), and will thereupon terminate;

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     (B) all Stock Options and other Awards requiring exercise held by a Participant or the
Participant’s permitted transferees, if any, immediately prior to the Participant’s death or
disability, to the extent then exercisable, will remain exercisable for the shorter of (i)
the one year period ending with the first anniversary of the Participant’s death or
disability, as the case may be, or (ii) the period ending on the latest date on which such
Award could have been exercised without regard to this Section 6(a)(3), and will thereupon
terminate;

     (C) all Stock Options and other Awards requiring exercise held by a Participant or the
Participant’s permitted transferees, if any, immediately prior to the cessation of the
Participant’s Employment will immediately terminate upon such cessation if such cessation of
Employment has resulted in connection with an act or failure to act constituting Cause,
provided that, notwithstanding the foregoing, any Rollover Option held by a Participant or
the Participant’s permitted transferees, if any, immediately prior to the Participant’s
cessation of Employment for Cause shall not so terminate and shall remain exercisable
according to its terms; and

     (D) all Stock Options and other Awards requiring exercise held by a Participant or the
Participant’s permitted transferees, if any, immediately prior to the Participant’s “Normal
Termination” (as defined under the terms of the original award documentation for the awards
in respect of which the Rollover Options were substituted), to the extent then exercisable,
will remain exercisable for the shorter of (i) the one-year period ending with the first
anniversary of the Participant’s Normal Termination or (ii) the period ending on the latest
date on which such Award could have been exercised without regard to this Section 6(a)(3),
and will thereupon terminate.

          (4) Taxes. The Administrator will make such provision for the withholding of taxes as
it deems necessary. The Administrator shall, at the election of the Participant, hold back shares
of Stock from an Award or permit a Participant to tender previously owned shares of Stock in
satisfaction of tax withholding requirements (but not in excess of the applicable minimum statutory
withholding rate).

          (5) Rights Limited. Nothing in the Plan will be construed as giving any person the
right to continued Employment with the Company or its Affiliates, or any rights as a stockholder
except as to shares of Stock actually issued under the Plan. The loss of potential appreciation in
Awards will not constitute an element of damages in the event of termination of Employment for any
reason, even if the termination is in violation of an obligation of the Company or its Affiliate to
the Participant.

          (6) Stockholders Agreement. Unless otherwise specifically provided, all Awards issued
under the Plan and all Stock issued thereunder will be subject to the Stockholders Agreement.

          (7) Section 409A. Awards under the Plan are intended either to be exempt from the
rules of Section 409A of the Code or to satisfy those rules, and the Plan and such Awards shall be
construed accordingly. Notwithstanding the preceding, neither the Company nor the Administrator
nor any employee, director, or affiliate of either shall have any liability to any

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Participant, beneficiary, any spouse of a Participant or beneficiary, or any other holder of
an Award, with respect to any Award-related adverse tax consequences under Section 409A of the
Code. Granted Awards may be modified at any time, in the Administrator’s discretion, so as to
increase the likelihood of exemption from or compliance with the rules of Section 409A of the Code.
With respect to the Rollover Options, the Company will not have any obligation to amend the terms
of the Rollover Options, if the Company determines in good faith, after good faith negotiation with
management, that any such amendment would materially increase the cost to the Company of such
Rollover Options, as amended.

     (b) Awards Requiring Exercise

          (1) Time And Manner Of Exercise. Unless the Administrator expressly provides
otherwise, an Award requiring exercise by the holder will not be deemed to have been exercised
until the Administrator receives a notice of exercise (in form acceptable to the Administrator)
signed by the appropriate person and accompanied by any payment required under the Award. If the
Award is exercised by any person other than the Participant, the Administrator may require
satisfactory evidence that the person exercising the Award has the right to do so.

          (2) Exercise Price. The Administrator will determine the exercise price, if any, of
each Award requiring exercise. Unless the Administrator determines otherwise, and in all events in
the case of a Stock Option (except as otherwise permitted pursuant to Section 7(b)(1) hereof), the
exercise price of an Award requiring exercise will not be less than the fair market value of the
Stock subject to the Award, determined as of the date of grant, and in the case of an ISO granted
to a ten-percent shareholder within the meaning of Section 422(b)(6) of the Code, the exercise
price will not be less than 110% of the fair market value of the Stock subject to the Award,
determined as of the date of grant. 

          (3) Payment Of Exercise Price. Where the exercise of an Award is to be accompanied by
payment, the Administrator may determine the required or permitted forms of payment, subject to the
following: (a) all payments will be by cash or check acceptable to the Administrator, or (b) if so
permitted by the Administrator, (i) through the delivery of shares of Stock that have a fair market
value equal to the exercise price, except where payment by delivery of shares would adversely
affect the Company’s results of operations under Generally Accepted Accounting Principles or where
payment by delivery of shares outstanding for less than six months would require application of
securities laws relating to profit realized on such shares, (ii) at such time, if any, as the Stock
is publicly traded, through a broker-assisted exercise program acceptable to the Administrator,
(iii) by other means acceptable to the Administrator, or (iv) by any combination of the foregoing
permissible forms of payment. The delivery of shares in payment of the exercise price under clause
(b)(i) above may be accomplished either by actual delivery or by constructive delivery through
attestation of ownership, subject to such rules as the Administrator may prescribe.

          (4) ISOs. No ISO may be granted under the Plan after October 24, 2016, but ISOs
previously granted may extend beyond that date.

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     (5) Stock Options etc. Except as determined by the Administrator, each Stock Option shall
be exercisable only as to shares of Class A Common; provided that all Rollover Options shall be
exercisable only as to Units.

     (c) Awards Not Requiring Exercise

     Awards of Restricted Stock and Unrestricted Stock, whether delivered outright or under Awards
of Stock Units or other Awards that do not require exercise, may be made in exchange for such
lawful consideration, including services, as the Administrator determines.

7. EFFECT OF CERTAIN TRANSACTIONS

     (a) Except as otherwise provided in an Award Agreement:

          (1) Assumption or Substitution. In the event of a Corporate Transaction in which
there is an acquiring or surviving entity, the Administrator may provide for the continuation or
assumption of some or all outstanding Awards, or for the grant of new awards in substitution
therefor, by the acquiror or survivor or any entity controlling, controlled by or under common
control with the acquiror or survivor, in each case on such terms and subject to such conditions
(including vesting or other restrictions) as the Administrator determines are appropriate. Unless
the Administrator determines otherwise, the continuation or assumption shall be done on terms and
conditions consistent with Section 409A of the Code.

          (2) Acceleration of Certain Awards. In the event of a Corporate Transaction (whether
or not there is an acquiring or surviving entity) in which there is no assumption or substitution
as to some or all outstanding Awards, each Award requiring exercise will become fully exercisable,
and the delivery of shares of Stock issuable under each outstanding Award consisting of Restricted
Stock Units will be accelerated and such shares will be delivered, in each case on a basis that
gives the holder of the Award a reasonable opportunity, as determined by the Administrator,
following exercise of the Award or the issuance of the shares, as the case may be, to participate
as a stockholder in the Corporate Transaction.

          (3) Termination of Awards. Each Award (unless assumed pursuant to the Section
7(a)(1)), will terminate upon consummation of the Corporate Transaction, provided that Restricted
Stock Units accelerated pursuant to clause (ii) of Section 7(a)(2) shall be treated in the same
manner as other shares of Stock (subject to Section 7(a)(4)).

          (4) Additional Limitations. Any share of Stock delivered pursuant to Section 7(a)(2)
above with respect to an Award, other than an Award requiring exercise, may, in the discretion of
the Administrator, contain such restrictions, if any, as the Administrator deems appropriate to
reflect any performance or other vesting conditions to which the Award was subject and that did not
lapse in connection with the Corporate Transaction. In the case of Restricted Stock, the
Administrator may require that any amounts delivered, exchanged or otherwise paid in respect of
Stock in connection with the Corporate Transaction be placed in escrow or otherwise made subject to
such restrictions as the Administrator deems appropriate to carry out the intent of the Plan.

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     (b) Changes In, Distributions With Respect To And Redemptions Of The Stock

          (1) Basic Adjustment Provisions. In the event of any stock dividend or other similar
distribution of stock or other securities of the Company, stock split or combination of shares
(including a reverse stock split), recapitalization, conversion, reorganization, consolidation,
split-up, spin-off, combination, merger, exchange of stock, redemption or repurchase of all or part
of the shares of any class of stock or any change in the capital structure of the Company or an
Affiliate or other transaction or event, the Administrator shall, as appropriate in order to
prevent enlargement or dilution of benefits intended to be made available under the Plan, make
proportionate adjustments to the maximum number of shares that may be delivered under the Plan
under Section 4(a) and shall also make appropriate, proportionate adjustments to the number and
kind of shares of stock or securities subject to Awards then outstanding or subsequently granted,
any exercise prices relating to Awards and any other provision of Awards affected by such change.
Unless the Administrator determines otherwise, any adjustments hereunder shall be done on terms and
conditions consistent with Section 409A of the Code.

          (2) Certain Other Adjustments. The Administrator may also make adjustments of the
type described in paragraph (1) above to take into account distributions to stockholders or any
other event, if the Administrator determines that adjustments are appropriate to avoid distortion
in the operation of the Plan and to preserve the value of Awards made hereunder, having due regard
for the qualification of ISOs under Section 422 of the Code, where applicable.

          (3) Put Rights; Call Option Upon Termination Involving Hardship. Upon the death of a
Participant, the heirs or estate of such Participant shall have the right to require the Company to
purchase all or any portion of any Stock purchased under any Award issued hereunder that was held
by such Participant immediately prior to his or her death, any Stock purchased by the heirs or
estate of such Participant under any Award issued hereunder following the Participant’s death to
the extent that such Award was vested immediately prior to the Participant’s death, and any Stock
acquired pursuant to an Award of Restricted Stock to the extent that such Award was vested
immediately prior to or upon the Participant’s death, in each case on the terms and conditions set
forth in the Stockholders Agreement. In addition, upon a Participant’s termination of employment
with the Company under a “hardship” situation (as determined by the Board upon recommendation from
the Company’s chief executive officer), the Company will use reasonable efforts to purchase for
cash all or any portion of any such Stock on the terms and conditions set forth in the Stockholders
Agreement. Notwithstanding the foregoing, any action taken by the Company under this Section
7(b)(3) is subject to compliance with and absence of any default under the Company’s debt
agreements.

          (4) Continuing Application of Plan Terms. References in the Plan to shares of Stock
will be construed to include any stock or securities resulting from an adjustment pursuant to this
Section 7.

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8. LEGAL CONDITIONS ON DELIVERY OF STOCK

     The Company shall use best efforts to ensure, prior to delivering shares of Stock pursuant to
the Plan or removing any restriction from shares of Stock previously delivered under the Plan, that
(a) all legal matters in connection with the issuance and delivery of such shares have been
addressed and resolved, and (b) if the outstanding Stock is at the time of delivery listed on any
stock exchange or national market system, the shares to be delivered have been listed or authorized
to be listed on such exchange or system upon official notice of issuance. Neither the Company nor
any Affiliate will be obligated to deliver any shares of Stock pursuant to the Plan or to remove
any restriction from shares of Stock previously delivered under the Plan until the conditions set
forth in the preceding sentence have been satisfied and all other conditions of the Award have been
satisfied or waived. If the sale of Stock has not been registered under the Securities Act of
1933, as amended, the Company may require, as a condition to exercise of the Award, such
representations or agreements as counsel for the Company may consider appropriate to avoid
violation of such Act. The Company may require that certificates evidencing Stock issued under the
Plan bear an appropriate legend reflecting any restriction on transfer applicable to such Stock,
and the Company may hold the certificates pending lapse of the applicable restrictions.

9. AMENDMENT AND TERMINATION

     The Administrator may at any time or times amend the Plan or any outstanding Award for any
purpose which may at the time be permitted by law, and may at any time terminate the Plan as to any
future grants of Awards; provided, that except as otherwise expressly provided in the Plan the
Administrator may not, without the Participant’s consent, alter the terms of an Award so as to
affect adversely the Participant’s rights under the Award, unless the Administrator expressly
reserved the right to do so at the time of the Award. The Administrator expressly reserves the
right to amend or alter the terms of any Award if such Award or a portion thereof would be
reasonably likely to be treated as a “liability award” under guidance issued or provided by the
Financial Accounting Standards Board (FASB), provided that the Administrator may not make any such
amendment or alteration unless the Chief Executive Officer of the Company has provided prior
written consent thereto. Any amendments to the Plan shall be conditioned upon stockholder approval
only to the extent, if any, such approval is required by applicable law (including the Code), as
determined by the Administrator.

10. OTHER COMPENSATION ARRANGEMENTS

     The existence of the Plan or the grant of any Award will not in any way affect the right of
the Company or an Affiliate to Award a person bonuses or other compensation in addition to Awards
under the Plan.

11. WAIVER OF JURY TRIAL

     (a) Waiver of Jury Trial. By accepting an Award under the Plan, each Participant
waives any right to a trial by jury in any action, proceeding or counterclaim concerning any rights
under the Plan and any Award, or under any amendment, waiver, consent, instrument, document or
other agreement delivered or which in the future may be delivered in connection

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therewith, and agrees that any such action, proceedings or counterclaim shall be tried before
a court and not before a jury. By accepting an Award under the Plan, each Participant certifies
that no officer, representative or attorney of the Company or any Affiliate has represented,
expressly or otherwise, that the Company would not, in the event of any action, proceeding or
counterclaim, seek to enforce the foregoing waivers.

     (b) Arbitration. In the event the waiver in Section 11(a) is held to be invalid or
unenforceable, if requested by the Company, the parties shall attempt in good faith to resolve any
controversy or claim arising out of or relating to this Plan or any Award hereunder promptly by
negotiations between themselves or their representatives who have authority to settle the
controversy. If the matter has not been resolved within sixty (60) days of the initiation of such
procedure, the Company may require that the parties submit the controversy to arbitration by one
arbitrator mutually agreed upon by the Parties, and if no agreement can be reached within 30 days
after names of potential arbitrators have been proposed by the American Arbitration Association
(the “AAA”), then by one arbitrator having reasonable experience in corporate incentive
plans of the type provided for in this Plan and who is chosen by the AAA. The arbitration shall be
governed by the Federal Arbitration Act, 9 U.S.C. Section 1, et seq., and judgment upon the award
rendered by the arbitrator may be entered in any court having jurisdiction thereof. The place of
arbitration shall be Omaha, Nebraska, or any other location mutually agreed to between the parties.
The arbitrator shall apply the law as established by decisions of the Delaware federal and/or state
courts in deciding the merits of claims and defenses under federal law or any state or federal
anti-discrimination law. The arbitrator is required to state, in writing, the reasoning on which
the award rests. Notwithstanding the foregoing, this paragraph shall not preclude either party
from pursuing a court action for the sole purpose of obtaining a temporary restraining order or a
preliminary injunction in circumstances in which such relief is appropriate.

12. GOVERNING LAW

     Except as otherwise provided by the express terms of an Award Agreement, the provisions of the
Plan and of Awards under the Plan shall be governed by and interpreted in accordance with the laws
of the State of Delaware.

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EXHIBIT A

Definitions of Terms

     The following terms, when used in the Plan, will have the meanings and be subject to the
provisions set forth below:

     “Administrator”: The Board or, if one or more has been appointed, the Committee. The
Administrator may delegate ministerial tasks to such persons as it deems appropriate.

     “Affiliate”: Any corporation or other entity that stands in a relationship to the Company
that would result in the Company and such corporation or other entity being treated as one employer
under Section 414(b) or Section 414(c) of the Code, except that in determining eligibility for the
grant of a Stock Option by reason of service for an Affiliate, Sections 414(b) and 414(c) of the
Code shall be applied by substituting “at least 50%” for “at least 80%” under Section 1563(a)(1),
(2) and (3) of the Code and Treas. Regs. § 1.414(c)-2; provided, that to the extent permitted under
Section 409A of the Code, “at least 20%” shall be used in lieu of “at least 50%”; and further
provided, that the lower ownership threshold described in this definition (50% or 20% as the case
may be) shall apply only if the same definition of affiliation is used consistently with respect to
all compensatory stock options or stock awards (whether under the Plan or another plan). The
Company may at any time by amendment provide that different ownership thresholds (consistent with
Section 409A of the Code) apply but any such change shall not be effective for twelve (12) months.
In addition, any Affiliate must also meet the requirements of subsection (c) under Rule 701.

     “Award”: Any or a combination of the following:

	 	(i)	 	Stock Options;
	 
	 	(ii)	 	Restricted Stock;
	 
	 	(iii)	 	Unrestricted Stock;
	 
	 	(iv)	 	Stock Units, including Restricted Stock Units;
	 
	 	(v)	 	Awards (other than Awards described in (i) through (iv) above)
that are convertible into or exchangeable for Stock on such terms and
conditions as the Administrator determines;
	 
	 	(vi)	 	Performance Awards; and/or
	 
	 	(vii)	 	Current or deferred grants of cash (which the Company may make
payable by any of its direct or indirect subsidiaries) or loans, made in
connection with other Awards.

     “Award Agreement”: A written agreement between the Company and the Participant evidencing the
Award.

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     “Board”: The Board of Directors of West Corporation.

     “Cause”: In the case of any Participant, a termination by the Company or an Affiliate of the
Participant’s Employment or a termination by the Participant of the Participant’s Employment, in
either case following the occurrence of any of the following events: (i) the willful failure by the
Participant to substantially perform his duties with the Company or any Affiliate (other than any
such failure due to the Participant’s physical or mental illness); (ii) the Participant’s gross
negligence, gross or willful misconduct or illegal conduct in the performance of his or her duties
for the Company or any Affiliate which has resulted in or is reasonably expected to result in
injury to the Company or any Affiliate; (iii) the Participant’s conviction of, or entering a plea
of guilty or nolo contendere to, a misdemeanor involving theft or embezzlement, or a felony; or
(iv) the breach by the Participant of any obligations under any written agreement or covenant with
the Company or any of its Affiliates which breach has resulted in or is reasonably expected to
result in injury to the Company or any Affiliates. Notwithstanding the foregoing, if the
Participant is party to an employment or severance agreement with the Company that contains a
definition of cause, such definition shall apply (in the case of such Participant) in lieu of the
definition set forth in the preceding sentence.

     “Class A Common”: Class A Common Stock of West Corporation, par value $.001 per share or
another class of Class A Common Stock of the Company as designated by the Board.

     “Class L Common”: Class L Common Stock of West Corporation, par value $.001 per share.

     “Code”: The U.S. Internal Revenue Code of 1986 as from time to time amended and in effect, or
any successor statute as from time to time in effect. For the avoidance of doubt, any reference to
any section of the Code includes reference to any regulations (including proposed or temporary
regulations) promulgated under that section and any IRS guidance thereunder.

     “Committee”: One or more committees of the Board.

     “Company”: West Corporation, a Delaware corporation.

     “Corporate Transaction”: Any of the following: any sale of all or substantially all of the
assets of the Company, change in the ownership of the capital stock of the Company, reorganization,
recapitalization, merger (whether or not the Company is the surviving entity), consolidation,
exchange of capital stock of the Company or other restructuring involving the Company, provided,
that, in each case, to the extent any amount constituting “nonqualified deferred compensation”
subject to Section 409A of the Code would become payable under an Award by reason of a Corporate
Transaction, it shall become payable only if the event or circumstances constituting the Corporate
Transaction would also constitute a change in the ownership or effective control of the Company, or
a change in the ownership of a substantial portion of the Company’s assets, within the meaning of
subsection (a)(2)(A)(v) of Section 409A of the Code.

     “Employee”: Any person who is employed by the Company or an Affiliate.

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     “Employment”: A Participant’s employment or other service relationship with the Company and
its Affiliates. Unless the Administrator provides otherwise: A change in the capacity in which a
Participant is employed by or renders services to the Company and/or its Affiliates, whether as an
Employee, director, consultant or advisor, or a change in the entity by which the Participant is
employed or to which the Participant rendered services, will not be deemed a termination of
Employment so long as the Participant continues providing services in a capacity and to an entity
described in Section 5. If a Participant’s relationship is with an Affiliate and that entity
ceases to be an Affiliate, the Participant will be deemed to cease Employment when the entity
ceases to be an Affiliate unless the Participant transfers Employment to the Company or its
remaining Affiliates.

     “ISO”: A Stock Option intended to be an “incentive stock option” within the meaning of
Section 422 of the Code. Each option granted pursuant to the Plan will be treated as providing by
its terms that it is to be a non-incentive stock option unless, as of the date of grant, it is
expressly designated as an ISO.

     “Participant”: A person who is granted an Award under the Plan.

     “Performance Award”: An Award subject to Performance Criteria.

     “Performance Criteria”: Specified criteria the satisfaction of which is a condition for the
grant, exercisability, vesting or full enjoyment of an Award. If a Performance Award so provides,
such criteria may be made subject to appropriate adjustments taking into account the effect of
significant corporate transactions or similar events for the purpose of maintaining the probability
that the specified criteria will be satisfied. Such adjustments shall be made only in the amount
deemed reasonably necessary, after consultation with the Company’s accountants, to reflect
accurately the direct and measurable effect of such event on such criteria.

     “Plan”: West Corporation 2006 Executive Incentive Plan as from time to time amended and in
effect.

     “Restricted Stock”: An Award of Stock for so long as the Stock remains subject to
restrictions under this Plan or such Award requiring that it be redelivered or offered for sale to
the Company if specified conditions are not satisfied.

     “Restricted Stock Unit”: A Stock Unit that is, or as to which the delivery of Stock or cash
in lieu of Stock is, subject to the satisfaction of specified performance or other vesting
conditions.

     “Rollover Option”: A substitute Stock Option granted on October 24, 2006 entitling the
recipient to acquire Units upon payment of the exercise price.

     “Stock”: Class A Common and Class L Common.

     “Stockholders Agreement”: Stockholders Agreement, dated as of October 24, 2006, among the
Company and certain Affiliates, stockholders and Participants.

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     “Stock Option”: An option entitling the recipient to acquire Class A Common (or, solely in
the case of the Rollover Options, Units) upon payment of the exercise price.

     “Stock Unit”: An unfunded and unsecured promise, denominated in shares of Stock, to deliver
Stock or cash measured by the value of the Stock in the future.

     “Unit”: An undivided interest in 8 shares of Class A Common and 1 share of Class L Common,
determined at the date of grant, as it may be adjusted as provided herein or in the Award
Agreement.

     “Unrestricted Stock”: An Award of Stock not subject to any restrictions under the Plan.

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EXHIBIT B

Form of Option Agreement

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EXHIBIT C

Form of Rollover Option Agreement

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EXHIBIT 10.13

Name of Grantee: «First_Name» «Last_Name»

WEST CORPORATION

Restricted Stock Award and Special Bonus Agreement

West Corporation

11808 Miracle Hills Drive

Omaha, Nebraska 68154

Attention: Mr. David Mussman

Ladies and Gentlemen:

The undersigned Grantee (i) acknowledges receipt of an award (the “Award”) of restricted
stock from West Corporation, a Delaware corporation (the “Company”), under the Company’s
2006 Executive Incentive Plan (the “Plan”), subject to the terms set forth below and in the
Plan, a copy of which Plan, as in effect on the date hereof, is attached hereto as Exhibit
A; and (ii) agrees with the Company as follows:

     1. Effective Date. This Agreement shall take effect as of ___, 2006, which is the
date of grant of the Award (the “Grant Date”).

     2. Shares Subject to Award. The Award consists of a total of «Total_Shares» shares
(the “Shares”) of Class A Common Stock, par value $  per share, of the Company
(“Stock”) with a fair market value on the Grant Date of $  per Share and «Total_Value» in
the aggregate. Of the Shares subject to the Award:

     A. 33.33% of the Shares shall be “Tranche 1 Shares”;

     B. 22.22% of the Shares shall be “Tranche 2 Shares”; and

     C. 44.45% of the Shares shall be “Tranche 3 Shares.”

     The Grantee’s rights to the Shares are subject to the restrictions described in this Agreement
and the Plan (which is incorporated herein by reference with the same effect as if set forth herein
in full) in addition to such other restrictions, if any, as may be imposed by law.

     3. Nontransferability of Shares. The Shares acquired by the Grantee pursuant to this
Agreement shall not be sold, transferred, pledged, assigned or otherwise encumbered or disposed of
except as provided in the Stockholders Agreement dated as of October 24, 2006 among the Grantee,
the Company, certain of the Company’s subsidiaries and certain of the Company’s stockholders (the
“Stockholders Agreement”).

     4. Forfeiture Risk. If the Grantee ceases to be employed by the Company and its
subsidiaries for any reason, including death then (subject to any contrary provision of this
Agreement or, subject to Section 6.B.3 below, any other written agreement between the

 

 

Company and the Grantee with respect to vesting and termination of Shares granted under the
Plan) any and all outstanding and unvested Shares acquired by the Grantee hereunder shall be
automatically and immediately forfeited. In addition, upon an Exit Event, any and all outstanding
Tranche 2 Shares and Tranche 3 Shares that have not previously vested and do not vest as a result
of the Exit Event shall be automatically and immediately forfeited following such Exit Event, all
as provided for in Section 6 of this Agreement. The Grantee hereby (i) appoints the Company as the
attorney-in-fact of the Grantee to take such actions as may be necessary or appropriate to
effectuate a transfer of the record ownership of any such shares that are unvested and forfeited
hereunder, (ii) agrees to deliver to the Company, as a precondition to the issuance of any
certificate or certificates with respect to unvested Shares hereunder, one or more stock powers,
endorsed in blank, with respect to such Shares, and (iii) agrees to sign such other powers and take
such other actions as the Company may reasonably request to accomplish the transfer or forfeiture
of any unvested Shares that are forfeited hereunder.

     5. Certificates. The Company will issue the Grantee a certificate representing the
Shares. If unvested Shares are held in book entry form at any time thereafter, the Grantee agrees
that the Company may give stop transfer instructions to the depositary, stock transfer agent or
other keeper of the Company’s stock records to ensure compliance with the provisions hereof.

     6. Vesting of Shares. The Shares acquired hereunder shall vest during the Grantee’s
employment by the Company or its subsidiaries in accordance with the provisions of this Section 6
and applicable provisions of the Plan, as follows:

     A. Tranche 1: The Tranche 1 Shares will vest as follows:

          20% on and after___, 2007;

          20% on and after___, 2008;

          20% on and after___, 2009;

          20% on and after___, 2010; and

          20% and after___, 2011.

Notwithstanding the above, 100% of a Grantee’s outstanding and unvested Tranche 1 Shares
shall vest immediately upon a Change of Control.

B. Tranche 2 and Tranche 3: The vesting schedule for Tranche 2 and Tranche 3 Shares
is subject to the Total Return of the Investors and the Investor IRR as of an Exit Event,
subject to the terms and conditions of this Article 6.B.

1. Tranche 2 Shares shall become 100% vested upon an Exit Event if, after giving
effect to any vesting of the Tranche 2 Shares on a Exit Event, Investors’ Total
Return is greater than 200% and the Investor IRR exceeds 15%.

2. Tranche 3 Shares will be eligible to vest upon an Exit Event if, after giving
effect to any vesting of the Tranche 2 Shares and/or Tranche 3 Shares on a Exit

-2-

 

Event, Investors’ Total Return is more than 200% and the Investor IRR exceeds 15%,
with the amount of Tranche 3 Shares vesting upon the Exit Event varying with the
amount by which the Investors’ Total Return exceeds 200%. Tranche 3 Shares will
vest ratably using a straight-line method, as follows:

a) 100%, if, after giving effect to any vesting of the Tranche 2 Shares
and/or the Tranche 3 Shares on an Exit Event, the Total Return is equal to
or greater than 300%;

b) 0%, if, after giving effect to any vesting of the Tranche 2 Shares and/or
the Tranche 3 Shares on an Exit Event, the Total Return is 200% or less; and

c) if, after giving effect to any vesting of the Tranche 2 Shares and/or the
Tranche 3 Shares on an Exit Event, the Total Return is greater than 200% and
less than 300%, then the Tranche 3 Shares shall vest by a percentage between
0% and 100% determined on a straight line basis as the Total Return
increases from 200% to 300%.

3. Notwithstanding any other provision of this Section 6.B or the Change of Control
Agreement (including, without limitation, Section 3(a)(iii) thereof), in the event
of a termination of the Grantee’s employment during the Termination Period (as
defined in the Change of Control Agreement), other than by reason of a Nonqualifying
Termination (as defined in the Change of Control Agreement), any then unvested
Tranche 1 Shares shall become fully vested, and any then unvested Tranche 2 and
Tranche 3 Shares shall vest as of the date of such termination to the same extent
such Shares would have vested pursuant to Section 6.B.1 or 6.B.2 on such date if an
Exit Event had occurred on such date; provided, that, solely for purposes of this
Section 6.B.3, the definition of “Investor IRR” and clause (iv) of the definition of
“Total Return” hereunder shall be deemed to include the fair market value, as
determined by the Board, of the portion of the Company’s Stock attributable to the
Initial Investor Shares held by the Investors immediately prior to such termination.

4. To the extent that a Tranche 2 or Tranche 3 Share fails to vest upon an Exit
Event pursuant to Section 6.B.1 or 6.B.2, or prior to an Exit Event pursuant to
Section 6.B.3, such Tranche 2 or Tranche 3 Share shall automatically and immediately
terminate.

5. Notwithstanding any other provision of this Section 6.B, a Grantee who is the
holder of a Tranche 2 or Tranche 3 Share that vests pursuant to Section 6.B.1 or
6.B.2 due to an Exit Event that occurs prior to the end of the third anniversary of
the date of grant of such Tranche 2 or Tranche 3 Share shall forfeit such a vested
Share upon his or her termination of employment with the Company before the third
anniversary of the date of grant of such a Share for any reason other than death,
disability, a termination by the Company without Cause, or a termination by the
Grantee for Good Reason. For the avoidance of doubt, this Section 6.B.5

-3-

 

shall not apply to any Tranche 2 or Tranche 3 Share that vests pursuant to Section
6.B.3.

Notwithstanding the foregoing (but subject to any contrary provision of this Agreement or, subject
to Section 6.B.3, any other written agreement between the Company and the Grantee with respect to
vesting and termination of Shares granted under the Plan), no Shares shall vest on any date
specified above unless the Grantee is then, and since the Grant Date has continuously been,
employed by the Company or its subsidiaries.

     7. Representations and Warranties of the Grantee. The Grantee represents and warrants
that:

A. Authorization. The Grantee has full legal capacity, power, and authority to
execute and deliver this Agreement and to perform the Grantee’s obligations hereunder. This
Agreement has been duly executed and delivered by Grantee and is the legal, valid, and
binding obligation of Grantee enforceable against Grantee in accordance with the terms
hereof.

B. No Conflicts. The execution, delivery, and performance by the Grantee of this
Agreement and the consummation by the Grantee of the transactions contemplated hereby will
not, with or without the giving of notice or lapse of time, or both (i) violate any
provision of law, statute, rule or regulation to which the Grantee is subject, (ii) violate
any order, judgment or decree applicable to the Grantee, or (iii) conflict with, or result
in a breach of default under, any term or condition of any agreement or other instrument to
which the Grantee is a party or by which the Grantee is bound.

C. Review, etc. The Grantee has thoroughly reviewed this Agreement in its entirety.
The Grantee has had an opportunity to obtain the advice of counsel (other than counsel to
the Company or its Affiliates) prior to executing this Agreement, and fully understands all
provisions of the Plan and this Agreement.

D. Investment Intent. The Grantee is acquiring the Shares solely for the Grantee’s
own account for investment and not with a view to or for sale in connection with any
distribution of the Shares or any portion thereof and not with any present intention of
selling, offering to sell or otherwise disposing of or distributing the Shares or any
portion thereof in any transaction other than a transaction exempt from registration under
the Securities Act. The Grantee further represents that the entire legal and beneficial
interest of the Shares is being acquired, and will be held, for the account of the Grantee
only and neither in whole nor in part for any other person.

E. Information Concerning the Company. The Grantee is aware of the Company’s
business affairs and financial condition and has acquired sufficient information about the
Company to reach an informed and knowledgeable decision to acquire the Shares. The Grantee
further represents and warrants that the Grantee has discussed the Company and its plans,
operations and financial condition with its officers, has received all such information as
the Grantee deems necessary and appropriate to enable the Grantee to evaluate the financial
risk inherent in acquiring the Shares and has received satisfactory

-4-

 

and complete information concerning the business and financial condition of the Company in
response to all inquiries in respect thereof.

F. Capacity to Protect Interests. The Grantee has either (i) a preexisting personal
or business relationship with the Company or any of its officers, directors, or controlling
persons, consisting of personal or business contacts of a nature and duration to enable the
Grantee to be aware of the character, business acumen and general business and financial
circumstances of the person with whom such relationship exists, or (ii) such knowledge and
experience in financial and business matters as to make the Grantee capable of evaluating
the merits and risks of an investment in the Shares and to protect the Grantee’s own
interests in the transaction, or (iii) both such relationship and such knowledge and
experience.

     8. Company Representations.

A. Authorization. The Company has full legal capacity, power, and authority to
execute and deliver this Agreement and to perform the Company’s obligations hereunder. This
Agreement has been duly executed and delivered by the Company and is the legal, valid, and
binding obligation of the Company enforceable against the Company in accordance with the
terms hereof.

B. No Conflicts. The execution, delivery, and performance by the Company of this
Agreement and the consummation by the Company of the transactions contemplated hereby will
not, with or without the giving of notice or lapse of time, or both (i) violate any
provision of law, statute, rule or regulation to which the Company is subject, (ii) violate
any order, judgment or decree applicable to the Company, or (iii) conflict with, or result
in a breach of default under, any term or condition of any agreement or other instrument to
which the Company is a party or by which the Company is bound.

     9. Legend. Any certificates representing Shares shall contain a legend substantially
in the following form:

THE TRANSFERABILITY OF THIS CERTIFICATE AND THE SHARES OF STOCK REPRESENTED HEREBY ARE
SUBJECT TO THE TERMS AND CONDITIONS (INCLUDING FORFEITURE) OF THE COMPANY’S 2006 EXECUTIVE
INCENTIVE PLAN AND A RESTRICTED STOCK AWARD AGREEMENT ENTERED INTO BETWEEN THE REGISTERED
OWNER AND WEST CORPORATION. COPIES OF SUCH PLAN AND AGREEMENT ARE ON FILE IN THE OFFICES OF
WEST CORPORATION.

Upon the request of the Grantee, as soon as practicable following the vesting of any such Shares
the Company shall cause a certificate or certificates covering such Shares, without the aforesaid
legend, to be issued and delivered to the Grantee. If any Shares are held in book-entry form, the
Company may take such steps as it deems necessary or appropriate to record and manifest the
restrictions applicable to such Shares.

     10. Dividends, etc. The Grantee shall be entitled to (i) receive any and all
dividends

-5-

 

or other distributions paid with respect to those vested and unvested Shares of which the
Grantee is the record owner on the record date for such dividend or other distribution, and (ii)
subject to the terms of the Stockholders Agreement, vote any Shares of which the Grantee is the
record owner on the record date for such vote; provided, however, that any property (other than
cash) distributed with respect to a share of Stock (the “Associated Share”) acquired
hereunder, including without limitation a distribution of Stock by reason of a stock dividend,
stock split or otherwise, or a distribution of other securities with respect to an Associated
Share, shall be subject to the restrictions of this Agreement in the same manner and for so long as
the Associated Share remains subject to such restrictions, and shall be promptly forfeited if and
when the Associated Share is so forfeited; and further provided, that the Administrator may require
that any cash distribution with respect to the Shares other than a normal cash dividend be placed
in escrow or otherwise made subject to such restrictions as the Administrator deems appropriate to
carry out the intent of the Plan. Any amount so placed in escrow shall be paid to the Grantee
promptly upon the vesting, if any, of the Associated Shares. References in this Agreement to the
Shares shall refer, mutatis mutandis, to any such restricted amounts.

     11. Sale of Vested Shares. The Grantee understands that the sale of any Share, once
it has vested, will remain subject to (i) satisfaction of applicable tax withholding requirements,
if any, with respect to the vesting or transfer of such Share; (ii) the completion of any
administrative steps (for example, but without limitation, the transfer of certificates) that the
Company may reasonably impose; (iii) applicable requirements of federal and state securities laws;
and (iv) the terms and conditions of the Stockholders Agreement to the extent that they
are then in effect.

     12. Certain Tax Matters and Special Bonus. The Grantee expressly acknowledges the
following:

A. The Grantee has been advised to confer promptly with a professional tax advisor to
consider whether the Grantee should make a so-called “83(b) election” with respect to the
Shares. Any such election, to be effective, must be made in accordance with applicable
regulations and within thirty (30) days following the date of this Award and the Grantee
must provide the Company with a copy of the 83(b) election prior to filing. The Company has
made no recommendation to the Grantee with respect to the advisability of making such an
election.

B. The award or vesting of the Shares acquired hereunder, and the payment of dividends with
respect to such Shares, may give rise to “wages” subject to withholding. Except to the
extent provided in Section 12.C below, the Grantee expressly acknowledges and agrees that
his or her rights hereunder are subject to his or her promptly paying to the Company in cash
(or by such other means as may be acceptable to the Company in its discretion), all taxes
required to be withheld in connection with such award, vesting or payment. The
Administrator shall, at the election of the Participant, hold back shares of Stock from an
Award or permit a Participant to tender previously owned shares of Stock in satisfaction of
tax withholding requirements (but not in excess of the applicable minimum statutory
withholding rate).

-6-

 

C. The Company hereby agrees that if, and only if, the Grantee makes a timely 83(b) election
with respect to all of the Shares, the Company will pay to the Grantee a special bonus (the
“Special Bonus”) in an amount that after reduction for all taxes with respect to
such Special Bonus equals the amount of the income tax due in respect of the Shares as a
result of the filing of such 83(b) election; provided, that to the extent any Special Bonus
would be considered “deferred compensation” for purposes of Section 409A of the Code, the
manner and time of payment, and the provisions of this subsection C, shall be adjusted to
the extent necessary (but only to the extent necessary) to comply with the requirements of
Section 409A with respect to such payment so that the payment does not give rise to the
interest or additional tax amounts described at Section 409A(a)(1)(B) or Section 409A(b)(4)
of the Code (the “Section 409A penalties”); and further provided, that if, notwithstanding
the immediately preceding proviso, the Special Bonus cannot be made to conform to the
requirements of Section 409A of the Code, the amount of the Special Bonus shall be
determined without regard to any gross-up for the Section 409A penalties. The Company shall
apply a portion of any Special Bonus to satisfy in full any required withholding or other
taxes required to be withheld in connection with the Award or such Special Bonus and shall
pay the remaining portion on or prior to April 15th of the year following the
year of the Grant Date.

     13. Definitions. The initially capitalized term Grantee shall have the meaning set
forth on the first page of this Agreement; initially capitalized terms not otherwise defined herein
shall have the meaning provided in the Plan and the Stockholders Agreement, and, as used herein,
the following terms shall have the meanings set forth below:

     “Affiliate” shall mean, with respect to any Person, any other Person directly or indirectly
controlling, controlled by or under common control with such Person.

     “Cause” has the meaning set forth in the Plan.

     “Change of Control” has the meaning set forth in the Stockholders Agreement.

     “Change of Control Agreement” shall mean the Change in Control Severance Agreement, dated as
of the ___ day of                     , 2006, between the Company and the Grantee.

     “Exit Event” means a transaction which results in the sale of at least 80% of the Company’s
Stock held by the Investors immediately prior to such event for cash or marketable securities.

     “Good Reason” means without the Grantee’s express written consent, the occurrence of any of
the following events: (1) either (i) a reduction in any material respect in the Grantee’s
position(s), duties or responsibilities with the Company, or (ii) an adverse change in the
Grantee’s reporting responsibilities, titles or offices with the Company, other than, for purposes
of clauses (i) and (ii), a reduction or adverse change attributable to the fact that the Company is
no longer a publicly-held company; (2) a reduction of 10 percent (10%) or more in the Grantee’s
rate of annual base salary; (3) any requirement of the Company that the Grantee be based more than
50 miles from the facility where the Grantee is based on the date of grant; or (4) the failure of
the Company to provide the Grantee with target bonus opportunities and employee benefits

-7-

 

(excluding equity-based compensation, equity-based benefits and nonqualified deferred
compensation) that are substantially comparable in the aggregate to the target bonus opportunities
and employee benefits provided to the Grantee by the Company and its affiliated companies
immediately prior to the date of grant; provided, however, that an isolated, insubstantial and
inadvertent action taken in good faith and which is remedied by the Company or any of its
affiliated companies promptly after receipt of notice thereof given by the Grantee shall not
constitute Good Reason.

     “Initial Investor Shares” has the meaning set forth in the Stockholders Agreement and shall
include any stock, securities or other property or interests received by the Investors in respect
of the Initial Investor Shares in connection with any stock dividend or other similar distribution,
stock split or combination of shares, recapitalization, conversion, reorganization, consolidation,
split-up, spin-off, combination, repurchase, merger, exchange of stock or other transaction or
event that affects the Company’s capital stock occurring after the date of issuance, but shall not
include any Investor Shares acquired after the date of issuance.

     “Initial Public Offering” means the initial public offering of the common stock of the
Company.

     “Investor IRR” means the internal rate of return of all of the Investors, measured in the
aggregate, on their cost basis in the Initial Investor Shares. The internal rate of return shall
take into account the amount and timing of all cash dividends and distributions to such Investors
in respect of their Initial Investor Shares, all cash proceeds from the sale or other disposition
of such Initial Investor Shares and the fair market value, as determined in good faith by the
Board, of any other property, securities or other consideration received by the Investors in
respect of such Initial Investor Shares. If the Exit Event is one which results in the sale less
than 100% of the Company’s Stock held by the Investors immediately prior to such event, the
internal rate of return shall also take into account the fair market value, as determined by the
Board, of the portion of the Company’s Stock attributable to the Initial Investor Shares held by
the Investors immediately after such Exit Event.

     “Investor Shares” has the meaning set forth in the Stockholders Agreement and shall include
any stock, securities or other property or interests received by the Investors in respect of the
Investor Shares in connection with any stock dividend or other similar distribution, stock split or
combination of shares, recapitalization, conversion, reorganization, consolidation, split-up,
spin-off, combination, repurchase, merger, exchange of stock or other transaction or event that
affects the Company’s capital stock occurring after the date of issuance.

     “Investors” shall have the meaning set forth in the Stockholders Agreement.

     “Person” shall mean any individual, partnership, corporation, association, trust, joint
venture, unincorporated organization or other entity.

     “Total Return” shall mean the number, expressed as a percentage, equal to (1) the sum of, in
each case measured from [October ___, 2006], (i) all cash dividends and distributions to the
Investors in respect of their Initial Investor Shares, (ii) all cash proceeds from the sale or
other disposition of such Initial Investor Shares, (iii) the fair market value, as determined in
good faith

-8-

 

by the Board, of any other property, securities or other consideration received by the
Investors in respect of such Initial Investor Shares, and, (iv) solely in the case of an Exit Event
which results in the sale of less than 100% of the Company’s Stock held by the Investors
immediately prior to such event, the fair market value, as determined by the Board, of the portion
of the Company’s Stock attributable to the Initial Investor Shares held by the Investors
immediately after such Exit Event, divided by (2) the cost of such Initial Investor Shares.

     “Vest” as used herein with respect to any Share means the lapsing of the restrictions
described herein with respect to such Share.

     14. General. For purposes of this Agreement and any determinations to be made by the
Administrator or Compensation Committee, as the case may be, hereunder, the determinations by the
Administrator or Compensation Committee, as the case may be, shall be binding upon the Grantee and
any transferee.

[Remainder of the page intentionally left blank]

-9-

 

	 	 	 	 	 
	 

	 	Very truly yours,	 	 
	 
	 	 	 	 
	 

	 	 

«First_Name» «Last_Name»
	 	 
	 
	 	 	 	 
	 

	 	Address:	 	 
	 
	 	 	 	 
	 

	 	«Street»	 	 
	 

	 	«City», «State» «Zip»	 	 

Dated: ___, 2006

The foregoing Restricted Stock

Award and Special Bonus Agreement is hereby accepted:

WEST CORPORATION.

                                                            

Name:

Title:

 

 

Section 83(b) Election

___, 2006

Department of the Treasury

Internal Revenue Service Center

Andover, MA 05501-0002

Ladies and Gentlemen:

     I hereby make an election pursuant to Section 83(b) of the Internal Revenue Code of 1986, as
amended. The following information is submitted as required by Treas. Reg. §1.83-2(e):

	 	 	 	 	 	 	 	 	 
	1.
	 	Name of Taxpayer:	 	«First_Name» «Last_Name»	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	 
	 	Home Address:	 	«Street»	 	 	 	 
	 
	 	 	 	«City», «State»  «Zip»	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	 
	 	Social Security No.:	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	2.
	 	Property for which election is made:	 	«Total_Shares» Shares of Class A Common	 	 	 	 
	 
	 	 	 	Stock of West Corporation	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	3.
	 	Date of Transfer:	 	____ __, 2006	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	4.
	 	Taxable year for which election is made:	 	Calendar year 2006	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	5.
	 	Restrictions to which property is subject:	 	The shares are subject to
time-based and performance-based vesting restrictions and other
forfeiture provisions as specified in a restricted stock award
agreement and are restricted as to transfer in accordance with a
stockholders agreement.  The shares will generally be forfeited if employment ceases prior to vesting.	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	6.
	 	The fair market value of the property at	 	«Total_Value»	 	 	 	 
	 
	 	the time of its transfer to me (without	 	 	 	 	 	 
	 
	 	regard to restrictions) was:	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	7.
	 	Amount paid for the property:	 	$0.00	 	 	 	 

     A copy of this election has been furnished to the Company and to each other person, if any,
required to receive the election pursuant to Treas. Reg. § 1.83-2(d).

-1-

 

     Please acknowledge receipt of this Section 83(b) Election by signing or stamping the enclosed
copy of this letter and return it in the enclosed, self-addressed, stamped envelope.

	 	 	 	 	 
	 

	 	Very truly yours,	 	 
	 
	 	 	 	 
	 

	 	 

«First_Name» «Last_Name»
	 	 
	 
	 	 	 	 
	cc: West Corporation
	 	 	 	 

-2-

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