Document:

exv10w37

 

Exhibit
10.37

Amendment # 10

Contract Number.: 8129

Version: 9

AMENDMENT TO THE SYSTEMS INTEGRATOR AGREEMENT

This Amendment (the “Amendment”) to the Systems Integrator Agreement (the “Agreement”) entered
into by and between Cisco Systems, Inc., (“Cisco”) a California corporation having its principal
place of business at 170 West Tasman Drive, San Jose, California, 95134, and INX Inc.
(“Integrator”) having its principal place of business at 15960 Midway Road Suite 101, Addison,
TEXAS, 75001, UNITED STATES, is effective the later of 18-Nov-2006 or the date of the electronic
confirmation message received after this Amendment is accepted (the “Amendment Effective Date”).

WHEREAS, as of 13-Nov-2001, Cisco and Integrator entered into the Agreement, as amended (if
applicable);

WHEREAS, Cisco has implemented an on-line contract system; and any extension, renewal, and/or
amendment to the Agreement may be in electronic format and accepted on-line by means of such
system, (including these terms the “On-line Amendment”) as described herein; and

WHEREAS, in order to implement an On-line Amendment, Cisco has delivered an e-mail to an
authorized officer or representative of Integrator, which e-mail contained a link to this
On-line Amendment. By clicking on the link, Integrator was presented with this On-line
Amendment, which sets forth the terms and conditions of the extension, renewal and/or amendment
of the Agreement and contains a means for acceptance.

NOW THEREFORE, the parties agree to amend the Agreement as follows:

1. The Agreement may be extended, renewed and/or amended by electronic means by accepting terms and
conditions on-line and the provisions of such extension, renewal and/or amendment shall for all
purposes be legally enforceable and binding on the parties as if the Agreement was extended,
renewed and/or amended in writing and signed by both parties. The On-line Amendment shall be deemed
signed and thus the terms hereof agreed to, if Integrator clicks on the ‘Renew’ button and thereby
accepts the On-line Amendment. All references to writing or written amendments in the Agreement
shall be deemed to include any Online Amendment, and all references to signature shall include
on-line acceptance. Integrator waives any challenge to the validity or enforceability of any
renewals, extensions and/or amendments to the Agreement or the terms of any of the forgoing on the
grounds that the terms of any renewal, extension and/or amendment were presented on-line or
electronically or acceptance of such renewal, extension and/or amendment was electronically
transmitted or accepted.

2. The term of the Agreement shall be renewed for an additional two (2) year period commencing on
the Amendment Effective Date. If the Agreement expired prior to the Amendment Effective Date, any
orders received and Products purchased between the date of expiration and the Amendment Effective
Date shall be in all respects deemed made under the Agreement as in effect prior to this On- line
Amendment.

3. The support exhibits currently in the Agreement shall be deleted in their entireties and
replaced with the relevant Support Exhibits for which Integrator qualifies as posted on
http://www.cisco.com/web/partners/support/integrator_support_exhibits.html, which are incorporated into the
Agreement by this reference.

4. The Exhibit for the Purchase and Resale
of Cisco Transactional Advanced Services, posted on
http://www.cisco.com/web/partners/support/integrator_support_exhibits.html, is incorporated into the
Agreement by this reference (collectively with the above relevant Support Exhibits in paragraph 3,
the “New Exhibits”).

5. To the extent that there are any
pre-existing exhibits (“Superseded Exhibits”) in the Agreement
dealing with subject matters which in Cisco’s reasonable opinion
are materially similar to those of the New Exhibits, then: (a) such
Superseded Exhibits are hereby superseded by the appropriate New
Exhibits, and (b) all references to such Superseded Exhibits shall be
regarded as references to the appropriate New Exhibits. This
paragraph applies without affecting the generality of paragraph 8
below.

6.
Integrator represents and warrants that before clicking on the
“Renew” button as described in paragraph 1 above, it:
(a) has obtained copies of all applicable new Exhibits by downloading
such New Exhibits from
http://www.cisco.com/web/partners/support/integrator_support_exhibits.html,
or otherwise requesting them from Cisco, and (b) has read and
understood, and accepts, the terms and conditions set forth in such
New Exhibits.

7. It is
acknowledged that in entering into this On-line Amendment, Cisco has
relied upon Integrator’s representation and warranty in
paragraph 6 above.

8. To the
extent that there is conflict between the Agreement and this On-line
Amendment, the terms of this On-line Amendment shall take precedence
over the terms and conditions of the Agreement with regards to the
subject matter described herein.

9. All
other terms and conditions of the Agreement remain unchanged and in
full force and effect.

The
parties hereto have caused this On-line Amendment to be accepted
on-line or signed by its duly authorized officer or representative as of
the Amendment Effective Date.

 

 

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     EXHIBIT FOR THE PURCHASE AND RESALE OF CISCO TRANSACTIONAL ADVANCED SERVICES

This Exhibit for the Purchase and Resale of Cisco Transactional Advanced Services (“Exhibit”),
and all referenced Appendices, supplement the Agreement, and govern Integrator’s purchase of
Transactional Advanced Services for its own Internal Use and for Resale to End Users. Any
capitalized terms not defined herein shall have the meaning ascribed to such terms in the
Agreement or the Amendment. Except as modified by this Exhibit, all terms and conditions of the
Agreement shall remain in full force and effect. To the extent there is a conflict between the
terms of the Agreement and this Exhibit, the terms of this Exhibit shall control as to the
subject matter of this Exhibit.

	1.	 	Definitions (for the purposes of this Exhibit only) are those in Appendix A
(Glossary of Terms) at the end of this Exhibit or as defined in the Agreement.
	 
	2.	 	Scope.

	 	a.	 	This Exhibit amends the Agreement to include
the terms and conditions under which Integrator may purchase Transactional Advanced Services from Cisco for: (i)
its Internal Use and (ii) Resale to End Users. The terms and conditions under which
Integrator may purchase and resell subscription (Service Description-based) Advanced
Services, if any, are as set forth in the Agreement, and are not modified in any way
by this Exhibit.
	 
	 	b.	 	The Cisco Brand Resale Support Exhibit or
Cisco Brand Resale Support Appendix (as the
case may be) as set forth in the Agreement is
hereby amended to allow for the purchase and
resale of Transactional Advanced Services to
End Users.
	 
	 	c.	 	The term “Services” as defined in the
Agreement and related Support Exhibit(s) is
hereby amended to include Transactional
Advanced Services. Except as set forth
herein, all terms and conditions regarding
Integrator’s purchase and resale of Services
(including Transactional Advanced Services),
and delivery of such Services by Cisco shall be
as set forth in the Agreement.

	3.	 	Orders. Integrator shall, upon and subject to approval by Cisco, purchase Transactional
Advanced Services by issuing a Purchase Order. For Transactional Advanced Services intended for
Resale to an End User, Integrator will comply with the resale procedure as set forth in this
Exhibit. Each Purchase Order must be signed/sealed, as applicable, if requested by Cisco, or (in
the case of electronic transmission) sent, by an authorized representative, indicating the SOW
project identification number, specific Services, quantity, price, total purchase price, bill-to
and ship-to names (if for Resale), addresses, tax exempt certifications, if applicable, reference
to this  Exhibit, and any other special instructions. No contingency contained on any Purchase
Order shall be binding upon Cisco. The terms of this Exhibit shall apply, regardless of any
additional or
conflicting terms on any Purchase Order or other correspondence or documentation submitted by
Integrator to Cisco, and any such additional or conflicting terms are deemed rejected by Cisco.
	 
	4.	 	Advanced Services — Statements of Work.

	 	a.	 	The Transactional Advanced Services will be
provided by Cisco pursuant to the terms and
conditions of this Exhibit and the Agreement.
Cisco may use subcontractors (under separate
contract to Cisco) to perform the Transactional
Advanced Services, or portion(s) thereof.
	 
	 	b.	 	Cisco will not proceed with performing
Transactional Advanced Services until both
Integrator and Cisco have signed the
applicable SOW. Each SOW, once signed by
both parties, shall become a part of this
Exhibit. Each SOW shall at least include:

	 	-	 	A description of each party’s obligations;
	 
	 	-	 	An estimated performance schedule,
including Milestones, when applicable;
	 
	 	-	 	Completion criteria that Cisco will meet to
fulfill its obligations under the SOW; and
	 
	 	-	 	Identification of primary contacts for Cisco,
Integrator and End User, if applicable.

	 	c.	 	SOWs may only be amended by a written
document signed by each party’s authorized
representative, and per the change
management procedures set forth therein.
	 
	 	d.	 	The applicable SOW(s) exclusively define the
scope of the Transactional Advanced
Services. Integrator agrees that Cisco is not
responsible for providing any Services (to
Integrator or End User, as applicable) beyond
those explicitly set forth in the SOW(s). To the
extent there is a conflict between the terms of
a SOW and this Exhibit, the terms of this
Exhibit shall control, unless explicitly stated
otherwise in the SOW.

	5.	 	Pricing.

	 	a.	 	Prices for Transactional Advanced Services
shall be as specified in the applicable SOW.
	 
	 	b.	 	All prices are exclusive of any taxes, fees,
duties or other applicable amounts. Integrator
shall pay the taxes related to Transactional
Advanced Services purchased pursuant to this

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	 	 	 	Exhibit, or Integrator shall present an exemption certificate acceptable to the taxing
authorities. Applicable taxes, if any, shall be billed as a separate item on the
invoice. Cisco reserves the right to increase the Transactional Advanced Service fee in
the event Integrator determines any withholding tax obligation prevents Cisco from
receiving the specified prices for such Transactional Advanced Services pursuant to
Section 5(a) above.
	 
	 	c.	 	Prices for Transactional Advanced Services are not subject to any
discount.

	6.	 	Payment and Invoicing.

	 	a.	 	Payment. All Purchase Orders are subject to
credit approval and, subject thereto, payment
terms are net thirty (30) days from the date of
invoice. Unless otherwise agreed by Cisco, all
payments shall be made in the currency used
by the Cisco Systems entity with which
Integrator has placed its Purchase Order. Any
sum not paid by Integrator when due shall bear
interest from the due date until paid at a rate
of: (i) ten (10) per cent per annum or (ii) the
maximum rate permitted by law, whichever is
less.
	 
	 	b.	 	Invoicing. Cisco will invoice Integrator upon
completion of each Milestone as defined in the
SOW, per the SOW’s Milestone schedule.
Invoices may contain multiple Milestones. The
SOW Milestone schedule supersedes any
Milestones identified in a Purchase Order;
nevertheless, unless otherwise mutually
agreed upon via a change management
procedure, the total invoiced amounts for SOW
Milestones shall not exceed the total amount of
Integrator’s Purchase Order. Integrator shall
not delegate to End User (or any other third
party) or otherwise assign the task of
accepting or assessing completion of
Milestones; any language to the contrary in any
SOW is void and of no effect. If a SOW does
not contain a Milestone schedule, Cisco will
invoice Transactional Advanced Services
performed under such SOW as set forth in
such SOW.

	7.	 	Term and Termination.

	 	a.	 	The term of this Exhibit is effective as of the
Amendment Effective Date and shall, subject
to any early termination as provided herein,
terminate when the Agreement is terminated
or expires.
	 
	 	b.	 	The term of each SOW shall commence on the last date of signature of the SOW and
continue until last Milestone completion, unless
otherwise specified in the SOW.
	 
	 	c.	 	Cisco shall have a lead-time of up to sixty (60)
days from acceptance of Purchase Order for
scheduling of Transactional Advanced
Services.
	 
	 	d.	 	This Exhibit, and any Transactional Advanced
Services being performed hereunder, may be
terminated immediately by either party upon
written notice:

	 	(i)	 	if the other party breaches any of the material provisions of this Exhibit and the
breach is not capable of being cured or after providing thirty (30) days written notice to
the breaching party if the breaching party fails to cure such breach within such period;
	 
	 	(ii)	 	if the other party: (w) ceases, or threatens to cease to carry on business as a going
concern; or (x) becomes or may become the object of the institution of voluntary or
involuntary proceedings in bankruptcy or liquidation, or (y) a receiver or similar officer
is appointed with respect to the whole or a substantial part of its assets; or (z) an
event similar to any of the foregoing occurs under applicable law; or
	 
	 	(iii)	 	if, except as provided below, either party assigns (by operation of law or otherwise,
including merger) or transfers any of the rights or responsibilities granted under this
Exhibit or any SOW, without the prior written consent of the other party, or in the event
of a sale of all or substantially all of such party’s assets, or transfer of a controlling
interest in such party to an unaffiliated third party. Notwithstanding the foregoing: (y)
Cisco reserves the right to subcontract Transactional Advanced Services to any Affiliate or
third party organization to provide Transactional Advanced Services to Integrator, and (z)
Cisco may assign this Exhibit or all or any portion of its rights and obligations
hereunder, to any Affiliate of Cisco.

	 	e.	 	If Transactional Advanced Services fees are
not paid when due and payment has not been
received within thirty (30) days after notice
from Cisco of such past due payment, Cisco
may withhold the provision of Transactional
Advanced Services until all amounts past due
are paid in full, and/or immediately terminate
this Exhibit or any SOW(s).
	 
	 	f.	 	If, following termination or expiration of this
Exhibit, Integrator places Purchase Orders and
Cisco accepts such Purchase Orders, then any
such Purchase Orders shall be governed by
the terms and conditions of this Exhibit
notwithstanding the earlier expiration or
termination of this Exhibit; provided, however,

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	 	 	 	that acceptance by Cisco of any such Purchase Order will not be considered a renewal of
this Exhibit.
	 
	 	g.	 	Each SOW shall terminate immediately upon termination of this Exhibit, unless
otherwise agreed by the parties. Notwithstanding the foregoing, the parties’ ongoing
obligations under any non-terminated SOWs will continue through the end of their defined
term, unless otherwise agreed by the parties in writing.
	 
	 	h.	 	Upon termination of this Exhibit or any SOW, Integrator shall pay Cisco for all
work Cisco has performed up to the effective date of termination at the agreed upon
prices, fees and expense reimbursement rates.

	8.	 	Procedure to Resell Transactional Advanced Services.

	 	a.	 	Resale Procedure. The following procedure is for Integrator’s Resale of
Transactional Advanced Services to End User(s):

	 	(i)	 	Integrator will submit a request for services and a request for proposal
(“RFP”) for the proposed Transactional Advanced Services to Cisco. The RFP should
include the following information: End User name, relevant information regarding End
User’s Network(s), Product(s) and Software involved, and the scope of the requested
Transactional Advanced Services.
	 
	 	(ii)	 	Upon receipt of the RFP, Cisco will work with Integrator to size and scope
the proposed Transactional Advanced Services, and provide Integrator with a quote for
Transactional Advanced Services as a SOW. A valid SOW will identify the Transactional
Advanced Services and any Deliverables, the respective responsibilities of Cisco,
Integrator and End User, any special terms and conditions, the price for such
Transactional Advanced Services and the period during which such Transactional
Advanced Services shall be provided. Each SOW must: (y) be signed by a duly
authorized representative of Cisco and (z) have a unique Cisco reference number. No
SOW is valid without an accompanying Cisco reference number.
	 
	 	(iii)	 	Integrator shall sign the SOW, and submit the SOW to Cisco.
	 
	 	(iv)	 	Integrator shall issue to Cisco a valid
 Purchase Order that references the SOW.
	 
	 	(v)	 	If Cisco accepts Integrator’s Purchase
Order and the signed SOW, Cisco will:
	 
	 	(1)	 	Signify its acceptance of the SOW;
	 
	 	(2)	 	Confirm receipt and entry of
Integrator’s Purchase Order; and
	 
	 	(3)	 	Schedule commencement of such
Transactional Advanced Services
pursuant to the SOW within sixty (60)
days.

	 	b.	 	Cisco’s Rights and Obligations.

	 	(i)	 	Cisco will make available for resale by Integrator only the Transactional Advanced
Services described in a Cisco SOW as a response to an Integrator RFP.
	 
	 	(ii)	 	The Transactional Advanced Services described in the SOW will be subject to the Change
Management Procedures defined therein.
	 
	 	(iii)	 	Cisco has the right to refuse to provide Transactional Advanced Services requested in
an RFP, and any Transactional Advanced Services as a result of the Change Management
Procedures, at its sole discretion.
	 
	 	(iv)	 	Cisco has no obligation to fulfill Transactional Advanced Services represented by
Integrator to End User that are not explicitly set forth in a SOW accepted by Cisco.

	 	c.	 	Integrator’s Rights and Obligations. For
Transactional Advanced Services for which Integrator has followed the above procedure to
resell, and after Cisco has accepted the SOW for such Transactional Advanced Services:

	 	(i)	 	Integrator is authorized, on a nonexclusive basis, to resell such Transactional
Advanced Services to End User pursuant to the provisions of this Exhibit.
	 
	 	(ii)	 	Integrator agrees that prior to accepting a purchase order from an End User for such
Transactional Advanced Services, Integrator shall either:

	 	(1)	 	Ensure that for each Transactional
Advanced Service purchased, End
User understands Cisco’s obligations
and End User’s responsibilities and
obligations under the applicable SOW;
or
	 
	 	(2)	 	Include the project scope and
responsibilities of each party for each
Transactional Advanced Service as
set forth in the applicable SOW in its
separate contract(s) with End User for
each Transactional Advanced Service
resold by Integrator, and disclose that

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	 	 	 	Integrator has contracted with Cisco for the provision of such Transactional
Advanced Services.

	 	(iii)	 	Integrator shall provide to Cisco, and Cisco shall ensure that its personnel
or subcontractors make commercially reasonable efforts to comply with End User’s
security regulations in their activities at End User sites or in connection with End
User systems; however, Cisco’s personnel or agents shall not be required to sign
individual agreements with End User or Integrator or waive any personal rights such
personnel or agents might have.

	9.	 	Warranty.

	 	a.	 	ALL TRANSACTIONAL ADVANCED
SERVICES PROVIDED HEREUNDER SHALL
BE PERFORMED IN A WORKMANLIKE
MANNER. EXCEPT AS SPECIFIED IN THIS
SECTION 9, CISCO HEREBY DISCLAIMS
AND INTEGRATOR WAIVES ALL
REPRESENTATIONS, CONDITIONS AND
WARRANTIES (WHETHER EXPRESS,
IMPLIED, OR STATUTORY), INCLUDING
WITHOUT LIMITATION, ANY WARRANTY
OR CONDITION: (I) OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY, QUIET
ENJOYMENT OR ACCURACY, OR (II)
ARISING FROM ANY COURSE OF DEALING,
COURSE OF PERFORMANCE, OR USAGE
IN THE INDUSTRY.
	 
	 	b.	 	TO THE EXTENT AN IMPLIED WARRANTY
CANNOT BE DISCLAIMED, SUCH
WARRANTY IS LIMITED IN DURATION TO
THE APPLICABLE EXPRESS WARRANTY
PERIOD. INTEGRATOR’S SOLE AND
EXCLUSIVE REMEDY FOR BREACH OF
WARRANTY SHALL BE, AT CISCO’S
OPTION, RE-PERFORMANCE OF THE
TRANSACTIONAL ADVANCED SERVICES;
OR TERMINATION OF THIS EXHIBIT OR
THE APPLICABLE TRANSACTIONAL
ADVANCED SERVICES AND RETURN OF
THE PORTION OF THE TRANSACTIONAL
ADVANCED SERVICE FEES PAID TO CISCO
BY INTEGRATOR FOR SUCH NON-CONFORMING TRANSACTIONAL ADVANCED SERVICES.

	10.	 	Limitation of Liability and Consequential Damages Waiver.

	 	a.	 	TO THE EXTENT REQUIRED UNDER LOCAL LAW, NOTHING IN THIS EXHIBIT SHALL LIMIT: (I)
CISCO’S, ITS AFFILIATES’, OFFICERS’, DIRECTORS’, EMPLOYEES’,
AGENTS’ AND SUPPLIERS’ COLLECTIVE LIABILITY TO INTEGRATOR FOR BODILY INJURY OR DEATH CAUSED
BY THEIR NEGLIGENCE, OR (II) CISCO’S LIABILITY FOR FRAUDULENT MISREPRESENTATION OR IN THE
TORT OF DECEIT.
	 
	 	b.	 	ALL LIABILITY OF CISCO, ITS AFFILIATES,
OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS AND SUPPLIERS COLLECTIVELY
FOR CLAIMS ARISING UNDER THIS
EXHIBIT OR OTHERWISE HOWSOEVER
ARISING SHALL BE LIMITED TO THE
AMOUNT PAID BY INTEGRATOR TO CISCO
PURSUANT TO THE RELEVANT SOW
DURING THE TWELVE (12) MONTH PERIOD
PRECEDING THE EVENT OR
CIRCUMSTANCES FIRST GIVING RISE TO
SUCH LIABILITY. THIS LIMITATION OF
LIABILITY IS CUMULATIVE AND NOT PER-INCIDENT (I.E., THE EXISTENCE OF TWO
OR MORE CLAIMS WILL NOT ENLARGE
THIS LIMIT).
	 
	 	c.	 	SUBJECT TO THE EXCEPTIONS SET OUT
IN SECTION 10(a), OR INTEGRATOR’S
BREACH OF SECTION 11, IN NO EVENT
SHALL EITHER PARTY, ITS RESPECTIVE
AFFILIATES, OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS OR SUPPLIERS BE
LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL
DAMAGES, OR LOST REVENUE, LOST
PROFITS, LOST BUSINESS OPPORTUNITY,
OR LOST OR DAMAGED DATA, WHETHER
ARISING IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR OTHERWISE, EVEN IF
SUCH PARTY HAS BEEN INFORMED OF
THE POSSIBILITY THEREOF.

	11.	 	License. Nothing in any SOW shall amend the licenses provided with any Cisco hardware or
software products. Integrator’s and End User’s intellectual property license rights provided
hereunder, if any, shall be as set forth in Appendix B. The provisions in
Appendix B apply only to those Transactional Advanced Services, Deliverables and
other Intellectual Property detailed in any SOW.

	 	a.	 	If the Transactional Advanced Services are for Resale by Integrator to End User,
then:

	 	(i)	 	Integrator hereby agrees to provide a copy of the terms and conditions in
Appendix B (or substantially similar terms and conditions) to End User and have
End User agree to be bound by such terms and conditions pursuant to a legally
enforceable written agreement. Integrator agrees that it will be liable to Cisco for
any breach of such terms and conditions by End User; and

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	 	(ii)	 	Except as otherwise set forth in a separate written agreement with Cisco
or in an applicable SOW and subject to the terms and conditions herein, Cisco
hereby grants Integrator a limited, non-exclusive, non-transferable right
(without right to sublicense) to use, copy and distribute to End User: (i)
Software provided as a result of Transactional Advanced Services, if any,
(ii) the Deliverables specified in each SOW (in object code form if
Software), if any, and (iii) Data Collection Tools, if any, solely for the
purpose of fulfilling any Integrator obligations to End User as explicitly
set forth in an applicable SOW, if any.

	12.	 	Ownership. As between Integrator and Cisco,
Cisco shall at all times retain all right, title and
interest in and to all pre-existing Intellectual
Property owned by Cisco as of the Amendment
Effective Date and all Intellectual Property in and to
the Transactional Advanced Services, Products,
Deliverables and Data Collection Tools or other
Intellectual Property provided or developed by
Cisco or a third party on Cisco’s behalf thereafter.
As between Integrator and Cisco, Integrator shall
at all times retain all right, title and interest in and
to all pre-existing Intellectual Property owned by
Integrator as of the Amendment Effective Date and
all Intellectual Property that is developed by
Integrator or by a third party on Integrator’s behalf
thereafter without the benefit of any of Cisco’s
Intellectual Property. Third party hardware and
software shall at all times be owned by the
applicable third party.
	 
	13.	 	Contracting with U.S. Federal Government. To the extent Transactional Advanced Services engagements relate to a U.S. Federal Government
contract, Cisco’s Transactional Advanced Services offerings are “commercial item” as that
term is defined under FAR 2.101. Cisco offers and/or provides these services upon a
competitive basis and in substantial quantities in the commercial marketplace based upon
established market prices for specific tasks performed under standard commercial terms and
conditions.
	 
	14.	 	Survival. Sections 6 (Payment and Invoicing), 7
(Term and Termination), 9 (Warranty), 10
(Limitation of Liability and Consequential Damages
Waiver), 11 (License), 12 (Ownership), 14
(Survival) and the Glossary of Terms and License
Rights Appendices shall survive the termination or
expiration of this Exhibit.

[Appendix A, Glossary of Terms and

Appendix B, License Rights, Follows]

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APPENDIX A

GLOSSARY OF TERMS

Advanced Services means the proactive services as set forth in the AS Service
Description(s) found at http://www.cisco.com/go/servicedescriptions
and/or SOW(s) selected by the Integrator. Advanced Services does not include
Cisco’s core maintenance services, such as Smartnet or Software Application
Services, nor does it apply to the purchase, support or maintenance of any
Products. Only SOW-based Transactional Advanced Services are covered by this
Exhibit.

Affiliate with respect to a party, means any corporation, firm, partnership,
limited liability company or other entity, whether de jure or de facto, that
directly or indirectly owns, is owned by, or is under common ownership with
such party to the extent of at least fifty percent (50%) of the equity
having the power to vote on or direct the affairs of such party, and any
person, firm, partnership, corporation, limited liability company or other
entity actually controlled by, controlling, or under common control with
such party.

Deliverable(s) means, with respect to each SOW, the items specified as
deliverables in the SOW, if any.

Intellectual Property means any and all tangible and intangible: (i) rights
associated with works of authorship throughout the world, including but not
limited to copyrights, neighboring rights, moral rights, and mask works, and
all derivative works thereof, (ii) trademark and trade name rights and
similar rights, (iii) trade secret rights, (iv) patents, designs, algorithms
and other industrial property rights, (v) all other intellectual and
industrial property rights (of every kind and nature throughout the world
and however designated) whether arising by operation of law, contract,
license, or otherwise, and (vi) all registrations, initial applications,
renewals, extensions, continuations, divisions or reissues thereof now or
hereafter in force (including any rights in any of the foregoing).

Milestone means a specific goal, objective or event pertaining to
Transactional Advanced Services described under the terms of the SOW, as
applicable.

Statement of Work or SOW means the documents agreed upon by the parties
pursuant to this Exhibit that define the services and deliverables, if any,
to be provided thereunder.

Transactional Advanced Services means the project related or consultancy
services sold under a Statement of Work.

 

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APPENDIX B

LICENSE RIGHTS

	a.	 	Licensee shall mean either the End User (in the
case of Transactional Advanced Services intended
for Resale to End User) or Integrator (in the case of
Transactional Advanced Services sold to Integrator
for Integrator’s Internal Use).
	 
	b.	 	Cisco grants to Licensee a worldwide, non-exclusive
and non-transferable license to use for Licensee’s
internal business use only: (i) Software provided as a
result of Transactional Advanced Services, if any, (ii)
the Deliverables specified in each SOW (in object
code form if Software), if any, and (iii) Data
Collection Tools, if any. This license grant does not
include the right to sublicense.
	 
	c.	 	This license shall be governed by: (i) the terms and
conditions attached to the Software or in the

absence of such terms by the license posted at
http://www.cisco.com/en/US/products/prod warranties item09186a008025c927.html and (ii)
this Exhibit and the Agreement.
	 
	d.	 	Licensee agrees that it is licensed to use Software:
(1) only on Hardware; or (2) in the case of
Application Software, on third party hardware,
(except as otherwise authorized in the Software
Documentation); or (3) in the case of Data Collection
Tools, in object code form only, on the Data
Collection Tool on which such Software is provided.
	 
	e.	 	The license is perpetual, provided Licensee is not in
breach of this Exhibit. Notwithstanding the above,
the license for Data Collection Tools is valid until the
earlier of: (i) the expiration or termination of the
SOW under which the Data Collection Tool was
provided; or (ii) Cisco’s request to Licensee that the
Data Collection Tool(s) be returned to Cisco.
	 
	f.	 	Except as expressly authorized, neither End User
nor Integrator shall (nor permit a third party to):
download more than one copy of the Software, copy,
in whole or in part, any Software, Deliverable or Data
Collection Tool, make error corrections or otherwise
modify, decompile, decrypt, reverse engineer,
disassemble or otherwise reduce all or any portion of
any Software, Deliverable or Data Collection Tool
which is software to human-readable form; or
transfer, sublicense, rent, lease, distribute, sell, or
create derivative works of any Deliverables. There
are no implied licenses and all rights not expressly
granted herein are reserved to Cisco.
	 
	g.	 	When Licensee updates or upgrades a copy of Software to a new release, Licensee shall not
use (except for a limited period of parallel testing) the new Software release and the corresponding
copy of the previous Software release concurrently. Under no circumstances shall the previous
release be reused or transferred to any other device(s).
	 
	h.	 	U.S. Government End User Purchasers. The Software and Documentation qualify as “commercial
items,” as that term is defined at Federal Acquisition Regulation (“FAR”) (48 C.F.R.) 2.101,
consisting of “commercial computer software” and “commercial computer software documentation”
as such terms are used in FAR 12.212. Consistent with FAR 12.212, FAR 52.227-19 Commercial
Computer Software—Restricted Rights and DoD FAR Supp. 227.7202-1 through 227.7202-4, and
notwithstanding any other FAR or other contractual clause to the contrary in any agreement
into which this Exhibit may be incorporated, Customer may provide to Government end user or,
if this Exhibit is direct, Government end user will acquire, the Software and Documentation
with only those rights set forth in this Exhibit. Use of either the Software or Documentation
or both constitutes agreement by the Government that the Software and Documentation are
“commercial computer software” and “commercial computer software documentation,” and
constitutes acceptance of the rights and restrictions herein.exv10w38

 

Exhibit 10.38

Page 1 of 3

AMENDMENT ___TO SYSTEMS INTEGRATOR AGREEMENT

This Amendment Number 11 (“Amendment”) is made by and between Cisco Systems, Inc (“Cisco”), a
California company, having its principal place of business at 170 West Tasman Drive, San Jose,
California 95134, U.S.A OR Cisco Systems International BV, (“Cisco”), a Dutch corporation
having its principal place of business at Haarlerbergpark, Haarlerbergweg 13-19,
1101-CH Amsterdam, The Netherlands and INX Inc., a
Delaware corporation having its principal place of business at 1955 Lakeway Drive, Suite 220, Lewisville, TX 75057 (“Integrator”), and is
effective as of the date last written below (the “Amendment Effective Date”).

WHEREAS, Cisco and Integrator have previously entered into a Systems integrator Agreement
dated November 13, 2001, including amendments to that agreement, if any (the “Agreement”); and

WHEREAS, Integrator is interested in reselling Cisco’s Technical Knowledge Library (“TKL”)
through Cisco Brand Resale (“CBR”);

NOW WHEREFORE, the parties agree to amend the Agreement as follows:

	 	1)	 	Section 1.0, Definitions, [Appendix___OR Exhibit___], Cisco Brand Resale. The definition
of Advanced Services is hereby modified as follows:
	 
	 	 	 	“Advanced Services” means the Cisco proactive brand Services including but not limited
to Focused Technical Support, Network Optimization Support, Technology Application
Support and Technical Knowledge Library.
	 
	 	2)	 	Section 5.0, Integrator Rights and Obligations, [Appendix OR Exhibit___], Cisco Brand Resale. The following additional obligation is hereby added:
	 
	 	 	 	5.2.c) Prior to accepting a purchase order from an End User for
Cisco’s Technical Knowledge Library, Integrator shall ensure that the
End User understands the additional End User obligations shown in
Attachment A.
	 
	 	3)	 	Discounting. The price of Technical Knowledge Library Services to Integrator
shall be those set forth in a written price quotation submitted by Cisco less the
applicable Advanced Services discount of ten (10%) percent.

All other terms and conditions of the Agreement remain unchanged and in full force and effect. This Amendment and the Agreement as amended comprise the complete agreement between the parties
hereto regarding this subject matter. There are no conditions, understandings, agreements,
representations, or warranties, expressed or implied, which are not specified herein. In the event
of a conflict between the Agreement and this Amendment, this Amendment will prevail with regard to
the subject matter herein.

IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed. Each
party warrants and represents that its respective signatories whose signatures appear below
have been and are on the date of signature duly authorized to execute this Amendment.

	 	 	 	 	 
	 
	 	 
	 	CISCO CONFIDENTIAL

 

 

Page 2 of 3

	 	 	 	 	 	 	 
	INX Inc.

	 	(“Integrator”)
	 	 	 	Cisco Systems, Inc. (“Cisco”) OR Cisco Systems International BV, (“Cisco”)
	 

	 	 
	 	 	 	 

	 	 	 	 	 	 	 	 	 
	By:

	 	/s/ Paul Klotz
	 	 	 	By:
	 	/s/ Steve Earnshaw
	 

	 	 
	 	 	 	 	 	 
	 

	 	its authorized representative
	 	 	 	 	 	its authorized representative

	 	 	 	 	 	 	 	 	 
	Printed Name:

	 	Paul Klotz
	 	 	 	Printed Name:
	 	Steve Earnshaw
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Title:

	 	Vice President
	 	 	 	Title:
	 	Managar, Advanced Services
	 

	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Date of signature:

	 	April 6, 2007
	 	 	 	Date of signature:
	 	April 10, 2007
	 

	 	 
	 	 	 	 	 	 

	 	 	 	 	 
	 
	 	
	 	CISCO CONFIDENTIAL

 

 

Page 3 of 3

Attachment 1: TKL Additional End User Obligations

	1)	 	End User agrees that all rights, title, and interest in and to the Services, the
Content, Cisco Content Engine and all Intellectual Property Rights therein, shall be and
remain the exclusive property of Cisco, its suppliers and licensors.
	 
	2)	 	End User agrees to comply with the following TKL license terms:
	 
	 	 	Grant. Subject to the terms and conditions of the Service Description, Cisco grants
End User a limited, non-exclusive, revocable, non-sublicensable, and non-transferable
license to access and use the Cisco Content Engine and Content during the term of Service by
the . number of Authorized Viewers, solely for End User’s Internal Use Purposes and under
the restrictions below. No other license is granted by Cisco under the Service Description
directly, by implication, estoppel, or otherwise.
	 
	 	 	Specific Limitations.

	 	(a)	 	End User and Authorized Viewers may not copy, print, distribute, modify,
alter,
abbreviate, truncate, edit, adapt, reformat, or prepare derivative works of any element of the Content.
	 
	 	(b)	 	End User will not attempt to, or circumvent, any Cisco implemented technical
measures
intended to prevent unauthorized use of the Content, Content Engine or the Services.
	 
	 	(c)	 	End User will not (a) separate any Bumper Clips from their associated Multimedia Clips,
either by deleting such Bumper Clips or by inserting video clips or other content between
any Bumper Clip and its associated Multimedia Clip; or (b) “re-brand” the Content by
displaying any element of the Content in a manner that suggests that a person or entity
other than Cisco (operating through its “eCommunications,” “on Business Network,” or any
successor brand) or its supplier or licensor is the originator of such element.

	 	 	Proprietary Notices. End User will not remove, delete, modify, or obscure any copyright or
proprietary notices that appears in the Cisco Content Engine, any Software, Content, or
Documentation.

	 	 	General Restrictions. Except, and solely to the extent, as may be authorized by applicable law, End
User shall have no right, and End User specifically agrees not to: (a) transfer or assign its
license rights to any other person or entity, and End User acknowledges that any attempted
transfer, assignment, or use shall be void; (b) make error corrections to or otherwise modify
or adapt the Software or create derivative works based upon the Software; or (c) decompile,
disassemble, or reverse engineer any Software provided with the Services or otherwise associated
with the Services, or resell any element of the Services, or make copies of the Documentation other
than as expressly permitted in the Service Description.

	3)	 	End User agrees that within ten (10) days of the expiration or termination of these Services,
End User shall (a) return and deliver to Cisco the Cisco Content Engine in good condition,
normal wear and tear excepted, F.O.B. destination Cisco San Jose, unless otherwise agreed
upon by the parties in writing; and (b) delete or destroy any copies of Content that End User
downloaded, as permitted per the Service Description.

	 	 	 	 	 
	 
	 	 
	 	CISCO CONFIDENTIAL

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