Document:

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                                                                   Exhibit 10.18

                            ASSET PURCHASE AGREEMENT

                                 BY AND BETWEEN

                            MAC-GRAY SERVICES, INC.,

                                    ("BUYER")

                                       AND

                            WEB SERVICE COMPANY, INC.

                                   ("SELLER")

                                JANUARY 10, 2005

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                                TABLE OF CONTENTS

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                                                                           PAGE
                                                                           ----
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SECTION 1. PURCHASE AND SALE OF ASSETS; PURCHASE PRICE........................1
    1.1    Sale of Assets.....................................................1
    1.2    Liabilities........................................................4
    1.3    Purchase Price.....................................................5
    1.4    Purchase Price Adjustments; Proration..............................5
    1.5    Closing............................................................7
    1.6    Transfer of Subject Assets.........................................9
    1.7    Delivery of Records and Contracts..................................9
    1.8    Allocation of Purchase Price......................................10
    1.9    Procedures for Assets not Transferable............................10
    1.10   Sales and Transfer Taxes..........................................11
    1.11   Inventory Count...................................................11

SECTION 2. REPRESENTATIONS AND WARRANTIES OF SELLER..........................12
    2.1    Organization and Qualifications of Seller.........................12
    2.2    Authority of Seller...............................................13
    2.3    Real Property.....................................................13
    2.4    Title; Liens; Sufficiency of Assets...............................15
    2.5    Laundry Leases....................................................15
    2.6    Financial Statements; Undisclosed Liabilities.....................16
    2.7    Equipment.........................................................16
    2.8    Taxes.............................................................16
    2.9    Insurance.........................................................17
    2.10   Absence of Certain Changes........................................17
    2.11   Intellectual Property.............................................19
    2.12   Contracts.........................................................20
    2.13   Litigation........................................................21
    2.14   Compliance with Laws..............................................21
    2.15   Finder's Fees.....................................................21
    2.16   Permits; Burdensome Agreements....................................21
    2.17   Related Parties...................................................22
    2.18   Employee Benefit Programs.........................................22
    2.19   Environmental Matters.............................................24
    2.20   Labor and Employment Matters......................................25
    2.21   Customers.........................................................26

SECTION 3. COVENANTS OF SELLER...............................................27
    3.1    Seller Confidential Information...................................27
    3.2    Notice of Breach..................................................27
    3.3    General Cooperation...............................................27
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                                       (i)
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    3.4    Employees.........................................................27
    3.5    Access to Information.............................................29
    3.6    2004 Income Statements............................................29
    3.7    Updated Schedules.................................................29
    3.8    Bonus Plan........................................................29
    3.9    Put Right.........................................................29

SECTION 4. REPRESENTATIONS AND WARRANTIES OF BUYER...........................30
    4.1    Making of Representations and Warranties..........................30
    4.2    Organization......................................................30
    4.3    Authority.........................................................30
    4.4    Litigation........................................................31
    4.5    Finder's Fees.....................................................31
    4.6    Domestic Rental Business..........................................31

SECTION 5. COVENANTS OF BUYER................................................31
    5.1    General Cooperation...............................................31

SECTION 6. SURVIVAL OF WARRANTIES; FEES AND EXPENSES.........................31
    6.1    Survival of Warranties............................................31
    6.2    Fees and Expenses.................................................31

SECTION 7. INDEMNIFICATION...................................................31
    7.1    Indemnification by Seller.........................................31
    7.2    Limitations on Indemnification by Seller..........................33
    7.3    Indemnification by Buyer..........................................34
    7.4    Limitations on Indemnification by Buyer...........................34
    7.5    Notice; Defense of Claims.........................................35

SECTION 8. MISCELLANEOUS.....................................................36
    8.1    Law Governing.....................................................36
    8.2    Notices...........................................................36
    8.3    Entire Agreement..................................................37
    8.4    Assignability; Severability.......................................37
    8.5    Captions and Gender...............................................38
    8.6    Certain Definitions...............................................38
    8.7    Execution in Counterparts.........................................38
    8.8    Amendments; Waivers...............................................38
    8.9    Dispute Resolution................................................39
</Table>

                                      (ii)
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                                    SCHEDULES

Schedule 1.1(a)(i)            -        Laundry Leases; Route Equipment
Schedule 1.1(a)(v)            -        Equipment Inventory
Schedule 1.1(a)(ix)           -        Phone Numbers
Schedule 1.1(b)(iv)                    Intercompany Agreements
Schedule 1.1(b)(viii)         -        Vehicles
Schedule 1.1(b)(x)            -        Excluded Counties
Schedule 1.4(a)               -        Estimated Equipment Count
Schedule 1.8                  -        Allocation of Purchase Price
Schedule 2.1                  -        TLP Ownership
Schedule 2.3                  -        Real Property; Leases
Schedule 2.5                  -        Defaults; Breaches
Schedule 2.6(a)(i)            -        Income Statements
Schedule 2.6(a)(ii)           -        Other Data
Schedule 2.9                  -        Insurance
Schedule 2.10                 -        Absence of Certain Changes
Schedule 2.11                 -        Intellectual Property
Schedule 2.12                 -        Material Contracts
Schedule 2.13                 -        Litigation
Schedule 2.14                 -        Compliance with Laws
Schedule 2.16                 -        Approvals
Schedule 2.17                 -        Related Party Transactions
Schedule 2.18                 -        Employee Benefit Programs
Schedule 2.19                 -        Environmental Matters
Schedule 2.20(a)              -        Employees
Schedule 2.20(b)              -        Plant Closings and Layoffs
Schedule 2.21                 -        Customers
Schedule 3.4                  -        Bonus Summary

                                      (iii)
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                            ASSET PURCHASE AGREEMENT

     THIS ASSET PURCHASE AGREEMENT (this "AGREEMENT") is entered into as of
January 10, 2005 by and between Mac-Gray Services, Inc., a Delaware corporation
("BUYER"), and Web Service Company, Inc., a California corporation ("SELLER").

                               W I T N E S S E T H

     WHEREAS, Seller operates a laundry route business, including operations in
the states of Alabama, Arkansas, Arizona, Colorado, Louisiana, Mississippi,
Oregon, New Mexico, Oklahoma, Texas, Utah, Washington and Wyoming (the
"TERRITORY;" provided that the Territory shall not include the Excluded Counties
as defined in Section 1.1(b)(x) below); and

     WHEREAS, subject to the terms and conditions hereof, Seller desires to
sell, transfer and assign to Buyer, and Buyer desires to purchase from Seller,
substantially all of the property, assets and business comprising the laundry
route business of Seller in the Territory, together with a limited number of
Laundry Lease locations in California near the border of the Territory as
identified in SCHEDULE 1.1(a)(i) (the "CALIFORNIA LEASES"), (collectively, the
"BUSINESS"), except as otherwise specifically excluded in this Agreement.

     NOW, THEREFORE, in order to consummate said purchase and sale and in
consideration of the mutual representations, warranties, covenants and
agreements, and upon the terms and subject to the conditions set forth herein,
the parties hereto agree as follows:

SECTION 1.  PURCHASE AND SALE OF ASSETS; PURCHASE PRICE.

     1.1    SALE OF ASSETS.

            (a)    Subject to the provisions of this Agreement, at the Closing
(as defined in Section 1.5 hereof) Seller shall sell, transfer and assign to
Buyer and Buyer shall acquire from Seller, all right, title and interest in and
to all of the assets, properties and business used or held for use exclusively
in connection with the Business (except as provided in Section 1.1(b)), of every
kind and description, tangible and intangible, real, personal or mixed, and
wherever located, including, without limitation, the following:

                   (i)      all right, title and interest of Seller in and to
     all leases, contracts, agreements and arrangements, whether written or oral
     and including any tenancy at will, for the installation, placement,
     servicing or leasing of Machines (as defined below) in the Territory or
     otherwise relating to the Business (including without limitation leases of
     laundry facility premises and leases of Machines to apartment owners in
     exchange for rental payments from the apartment owner, but excluding all
     leases relating solely to Machines located in the Excluded Counties, as
     defined below) (collectively, the "LAUNDRY LEASES"). A correct and complete
     list of Laundry Leases of Seller and TLP as of November 30, 2004 is
     attached hereto as SCHEDULE 1.1(a)(i);

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                   (ii)     all laundry machines, washers, dryers, change
     machines, debit-card and smart-card add-value stations, detergent, soap,
     bleach and softener dispensers and similar machines and equipment
     (collectively, "MACHINES") of Seller located at the Laundry Lease locations
     (collectively, the "ROUTE EQUIPMENT"), including without limitation the
     laundry machines, washers and dryers listed in SCHEDULE 1.1(a)(i);

                   (iii)    all other assets of Seller relating exclusively to
     the Laundry Leases, including without limitation, all fixtures and
     leasehold improvements at each Laundry Lease location;

                   (iv)     all cash and monies contained in the Route Equipment
     and the Vehicles (as defined below) as of 11:59 p.m., Mountain Time, on the
     Closing Date (as defined in Section 1.5 hereof) ("INCLUDED CLOSING CASH");

                   (v)      all new, used and refurbished Machines and related
     tools, parts, equipment and accessories of or relating exclusively to the
     Business which are not located at the Laundry Lease locations
     (collectively, the "EQUIPMENT INVENTORY"). A correct and complete list of
     all new, used and refurbished laundry machines, washers and dryers in the
     Equipment Inventory as of December 10, 2004 is attached hereto as
     SCHEDULE 1.1(a)(v);

                   (vi)     all other tangible property and assets of or
     relating exclusively to the Business, wherever located, including without
     limitation, all coin and currency counting machines, furniture, computer
     equipment, supplies and other assets located at the Real Estate (as defined
     in Section 2.3(a)) and in the Vehicles;

                   (vii)    all goodwill, intellectual property rights and other
     intangible assets and Seller Intellectual Property (as defined in Section
     2.11(a)) of or relating exclusively to the Business, to the extent
     assignable, including without limitation, trade secrets, proprietary
     information, customer lists, prospect lists, technologies, inventions,
     know-how, processes, procedures, research records, software and software
     documentation, market surveys and marketing know-how;

                   (viii)   all of Seller's right, title and interest in and to
     (A) a 67% general partnership interest in Tucson Laundry Partners, an
     Arizona limited partnership ("TLP") and (B) the Put Option Agreement dated
     as of May 1, 2001 between Seller and Corporate Laundry Partners, as amended
     by the First Amendment dated November 1, 2004 (the "TLP PUT/OPTION" or the
     "TRANSFERRED CONTRACTS");

                   (ix)     all rights to each of the telephone numbers used or
     held for use by Seller exclusively in connection with the Business,
     including without limitation the telephone numbers listed on
     SCHEDULE 1.1(a)(ix) hereto;

                   (x)      to the extent assignable, all of Seller's right,
     title and interest in and to all franchises, licenses, permits,
     certifications, approvals and authorizations of or relating exclusively to
     the Business;

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                   (xi)     all customer and business records relating
     exclusively to the Business, including without limitation, customer lists,
     records, invoices and histories, supplier and vendor lists and records and
     all records with respect to the Laundry Leases; and

                   (xii)    all claims and causes of action of Seller against
     any other person relating to the Subject Assets or relating exclusively to
     the Business (excluding claims and causes of action related to liabilities
     of Seller other than the Assumed Liabilities), whether or not such claims
     and causes of action have been asserted, and all rights of indemnity,
     warranty rights, rights of contribution, rights to refunds, rights of
     reimbursement and other rights of recovery of Seller (regardless of whether
     such rights are currently exercisable) relating to the Subject Assets or
     relating exclusively to the Business.

     The assets, property and business of Seller being sold to and purchased by
Buyer under this Agreement are herein sometimes referred to as the "SUBJECT
ASSETS."

            (b)    Notwithstanding the foregoing, there shall be excluded from
such purchase and sale the following property and assets of Seller:

                   (i)      all assets of Seller not used or held for use
     exclusively in connection with the Business and which are not otherwise
     necessary for the operation of the Business as currently conducted;

                   (ii)     other than Included Closing Cash, all cash, cash
     equivalents, bank deposits and bank accounts of Seller, including all cash
     in Seller's counting rooms as of 11:59 p.m. Mountain Time, on the Closing
     Date (collectively, "EXCLUDED CLOSING CASH";

                   (iii)    Seller's stock record books, corporate record books
     and such other records which relate primarily to Seller's taxes,
     organization, tax returns or stock capitalization (collectively, the
     "CORPORATE RECORDS");

                   (iv)     other than the Transferred Contracts, any rights or
     claims of Seller under any intercompany receivables, obligations,
     agreements or arrangements relating to the Business between or among Seller
     and any subsidiary or affiliate of Seller, all of which intercompany
     receivables, obligations, agreements and arrangements are listed in
     SCHEDULE 1.1(b)(iv) attached hereto (the "INTERCOMPANY AGREEMENTS");

                   (v)      all accounts receivable of Seller;

                   (vi)     all contracts and policies of insurance;

                   (vii)    prepaid employee expenses and all assets of Seller
     under any employee benefit, savings or pension plan;

                   (viii)   except for the contents thereof, all vehicles used
     or held for use exclusively in the Business (collectively, the "VEHICLES").
     A correct and complete list of the Vehicles as of December 14, 2004 is
     attached hereto as SCHEDULE 1.1(b)(viii);

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                   (ix)     all real property owned by Seller; and

                   (x)      all laundry leases relating solely to Machines
                   located in the counties listed on SCHEDULE 1.1(b)(x) attached
                   hereto (the "EXCLUDED COUNTIES") and all Machines and other
                   assets related exclusively to the laundry lease locations in
                   the Excluded Counties. References to the Business and the
                   Subject Assets specifically exclude all operations and assets
                   in the Excluded Counties.

     The assets, property and business of Seller which are excluded from
the Subject Assets under this Section 1.1(b) are sometimes referred to as the
"EXCLUDED ASSETS." All references to the Business and the Subject Assets
specifically exclude the business and assets related to the Excluded Counties
and include the California Leases.

     1.2    LIABILITIES.

            (a)    Subject to Sections 1.9(a) and (b), Buyer shall assume, at
the Closing, the obligations of Seller under the Laundry Leases (including
without limitation, the obligation to make any required commission payments,
revenue sharing payments or route rental payments under any Laundry Lease with
respect to amounts collected or received by Buyer, including amounts due in
respect of Included Closing Cash) and the Transferred Contracts, in each case
only to the extent such obligations: (A) arise after the Closing Date or relate
to commissions due in respect of Included Closing Cash; (B) do not arise from or
relate to any breach by Seller of any provision of any Laundry Lease or the
Transferred Contracts (C) do not arise from or relate to any event, circumstance
or condition occurring or existing on or prior to the Closing Date that, with
notice or lapse of time or both, would constitute or result in a breach by
Seller, Buyer or any of their respective affiliates of any provision of any
Laundry Lease or the Transferred Contracts; and (D) are ascertainable solely by
reference to the express terms of the Laundry Leases and the Transferred
Contracts (the "ASSUMED LIABILITIES"). Notwithstanding anything in this
Agreement to the contrary, the Assumed Liabilities shall not include, and Buyer
shall not assume and shall not pay or be liable for:

                   (i)      any liability under any contract other than the
     Laundry Leases and the Transferred Contracts;

                   (ii)     any liability with respect to Taxes (as defined in
     Section 2.8) of Seller attributable to the Subject Assets or the Business
     or TLP for any portion of any period or partial period ending on or before
     the Closing Date;

                   (iii)    any liability arising out of or resulting from the
     matters disclosed on SCHEDULES 2.13 and 2.14; and

                   (iv)     any liability of Seller to any current or former
     employee of Seller, TLP or any of their respective affiliates.

     The assumption of the Assumed Liabilities by Buyer shall not enlarge any
rights of third parties under contracts or arrangements with Buyer or Seller or
any of their respective affiliates or subsidiaries.

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            (b)    Except for the Assumed Liabilities, Buyer shall not assume or
be bound by any obligations or liabilities of Seller or any affiliate of Seller
of any kind or nature whatsoever, whether known, unknown, accrued, absolute,
contingent or otherwise, now existing or hereafter arising. Seller shall be
responsible for and pay any and all obligations and liabilities of every kind or
nature whatsoever relating to (i) the operation of the Business prior to the
Closing (including without limitation, the obligation to make any required
commission payments, revenue sharing payments or route rental payments under any
Laundry Lease with respect to amounts collected or received by Seller, including
amounts due in respect of Excluded Closing Cash), (ii) the Excluded Assets,
(iii) all liabilities of Seller other than the Assumed Liabilities and (iv) any
event, act, omission, condition or any other state of facts occurring or
existing prior to the Closing Date.

     1.3    PURCHASE PRICE. In consideration of the sale by Seller to Buyer of
the Subject Assets, subject to the assumption by Buyer of the Assumed
Liabilities, Buyer will pay an aggregate purchase price (the "PURCHASE PRICE")
equal to One Hundred Seven Million Five Hundred Seven Thousand Four Hundred
Eighty-Seven Dollars ($107,507,487). The Purchase Price is subject to adjustment
pursuant to Section 1.4. The Purchase Price shall be paid as follows:

            (a)    at the Closing, Buyer shall deliver to Seller by wire
transfer pursuant to wiring instructions specified by Seller to Buyer in writing
(the "SELLER WIRE INSTRUCTIONS"), One Hundred Three Million Eight Hundred Seven
Thousand Four Hundred Eighty-Seven Dollars ($103,807,487.00); and

            (b)    on the date required by Section 1.4(b), Buyer will pay to
Seller Three Million Seven Hundred Thousand Dollars ($3,700,000.00) or such
lesser amount as required by Section 1.4(b).

     1.4    PURCHASE PRICE ADJUSTMENTS; PRORATION

            (a)    EQUIPMENT ADJUSTMENT. Within 180 days after the Closing Date,
Buyer shall conduct a count of all washers and dryers included in the Route
Equipment (the "CLOSING EQUIPMENT COUNT") and shall deliver to Seller a schedule
reflecting such count. Seller shall be deemed to accept the Closing Equipment
Count unless Seller delivers a notice of objection to Buyer within ten (10) days
following receipt thereof from Buyer. If Seller provides a notice of objection
to Buyer, Seller and Buyer shall first use commercially reasonable efforts to
resolve such dispute. If the parties are able to resolve such dispute, the
Closing Equipment Count shall be revised to the extent necessary to reflect such
resolution and shall be conclusive and binding upon all parties and shall not be
subject to dispute or review. If the parties are unable to resolve the dispute
within twenty (20) days after delivery of a notice of objection by Seller,
either party may submit the dispute to arbitration in accordance with Section
8.9. The Closing Equipment Count as determined pursuant to arbitration shall be
conclusive and binding upon all parties and shall not be subject to dispute or
review. If the Closing Equipment Count as finally determined is less than the
total number of washers and dryers listed on SCHEDULE 1.4(a) as the Estimated
Equipment Count as of September 30, 2004 (the "ESTIMATED EQUIPMENT COUNT"), then
Seller shall pay to Buyer an amount equal to (i) the Estimated Equipment Count
minus the Closing Equipment Count, multiplied by (ii) the Equipment Multiple
listed on SCHEDULE 1.4(a) (the

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"EQUIPMENT MULTIPLE"), and the Purchase Price shall be reduced by such amount.
Any amounts payable by Seller to Buyer under this Section 1.4(a) shall be
delivered in cash within ten (10) days following the final determination of the
Closing Equipment Count. If the Closing Equipment Count as finally determined
equals or exceeds the Estimated Equipment Count, then no payment shall be
required from Seller to Buyer under this Section 1.4(a). For purposes of
calculating the Closing Equipment Count, washer and dryer units shall be counted
as provided in SCHEDULE 1.4(a). The methodology for determining the adjustment
of the Purchase Price set forth in this Section 1.4(a) is not intended to
establish the allocation of the Purchase Price based on the fair market value of
the Subject Assets, which the parties agree shall be as provided in
SCHEDULE 1.8. The Purchase Price shall be adjusted as necessary to reflect
any payment made pursuant to this Section 1.4(a).

            (b)    LOST LEASE ADJUSTMENT. Within fifteen (15) days after the
nine month anniversary of the Closing Date, Buyer shall deliver to Seller a
schedule (the "LOST LEASE SCHEDULE") setting forth each Restricted Lease with
respect to which Buyer has lost all benefits or has never received any benefits,
in each case solely as a result of the failure to obtain the required consent to
the assignment to Buyer of such Restricted Lease, and not as a result of any
action by Buyer in performing the obligations under such Restricted Lease) or
the expiration of such Restricted Lease under its terms (each, a "LOST LEASE").
Seller shall be deemed to accept the Lost Lease Schedule unless Seller delivers
a notice of objection to Buyer within thirty (30) days following confirmation of
receipt by Bill Bloomfield, Jr. of the Lost Lease Schedule from Buyer. If Seller
provides a notice of objection to Buyer, Seller and Buyer shall first use
commercially reasonable efforts to resolve such dispute. If the parties are able
to resolve such dispute, the Lost Lease Schedule shall be revised to the extent
necessary to reflect such resolution and shall be conclusive and binding upon
all parties and shall not be subject to dispute or review. If the parties are
unable to resolve the dispute within twenty (20) days after delivery of a notice
of objection by Seller, either party may submit the dispute to arbitration in
accordance with Section 8.9. The Lost Lease Schedule as determined pursuant to
arbitration shall be conclusive and binding upon all parties and shall not be
subject to dispute or review.

     For purposes of this Agreement, "RESTRICTED LEASE" means a Laundry Lease
which is not assignable or transferable by Seller to Buyer either by its terms
or under applicable law without the consent of a third party, other than a
Laundry Lease that is cancelable at any time by the lessor under the terms of
the Laundry Lease upon no more than 90 days' written notice.

     The Purchase Price shall be reduced by an amount equal to the excess, if
any, of (i) the total number of Machines installed under the Lost Leases set
forth on the Lost Lease Schedule as finally determined, multiplied by the
Equipment Multiple over (ii) $4,300,000 (such excess, the "LOST LEASE AMOUNT").
For example, if the product of the total number of Machines installed under the
Lost Leases multiplied by the Equipment Multiple is $4,400,000, then the Lost
Lease Amount shall be $100,000. As promptly as practicable and in any event
within ten (10) days after the Lost Lease Schedule is finally determined, Buyer
will deliver to Seller by wire transfer pursuant to the Seller Wire
Instructions, an amount equal to (a) $3,700,000 minus (b) the Lost Lease Amount.
In no event shall the Lost Lease Amount exceed $3,700,000 pursuant to this
Section 1.4(b). The methodology for determining the adjustment of the Purchase
Price set forth in this Section 1.4(b) is not intended to establish the
allocation of the Purchase Price based on the fair market value of the Subject
Assets, which the parties agree shall be as provided in SCHEDULE

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1.8. The Purchase Price shall be adjusted as necessary to reflect any payment
made pursuant to this Section 1.4(b).

            (c)    PRORATION. Seller will provide to Buyer copies of all
personal property tax returns relating to the Subject Assets due on or prior to
the Closing Date and Buyer shall prepare and file all personal property tax
returns relating to the Subject Assets due after the Closing Date. The personal
property taxes due under the returns and any payroll taxes payable by Buyer for
periods prior to the Closing shall be pro rated by Buyer and Seller as of 11:59
p.m., Mountain Time, on the Closing Date. Within 60 days following the Closing
Date, Seller will deliver to Buyer a report detailing the personal property and
payroll taxes paid by Seller and Buyer relating to periods that are subject to
proration, and providing a calculation of the amount due to Seller from Buyer or
the amount due to Buyer from Seller, as applicable, and Buyer shall be deemed to
accept such report if Buyer does not provide a written objection within twenty
(20) days of Buyer's receipt of such report. If Buyer does not object to the
report, the party owing a prorated amount to the other party shall pay such
amount within thirty (30) days of receipt of the report. If Buyer does deliver a
written objection to Seller's report, Seller and Buyer shall first use
commercially reasonable efforts to resolve such dispute. If the parties are able
to resolve such dispute, Seller's proration report shall be revised to the
extent necessary to reflect such resolution and shall be conclusive and binding
upon all parties and shall not be subject to dispute or review. If the parties
are unable to resolve the dispute within twenty (20) days after delivery of a
notice of objection by Buyer, either party may submit the dispute to arbitration
in accordance with Section 8.9.

     If Seller receives any amounts after the Closing Date in respect of January
2005 fixed rate billings under Laundry Leases, Seller shall promptly pay such
amounts to Buyer.

            (d)    TLP TECHNICAL TERMINATION. TLP will have a technical
termination pursuant to Section 708(b) of the Internal Revenue Code (the
"CODE"). The parties acknowledge that TLP will be required to file an
information return on Form 1065 (and any similar state or local information
return) for the short taxable year that ends on the Closing Date (a "SELLER
RETURN") and Seller will be responsible for preparing and filing any such Seller
Return; provided, however, that (i) any such Seller Return shall be prepared and
filed in a manner consistent with past practice and no position will be taken,
election made or method adopted that is inconsistent with positions taken,
elections made or methods used in preparing and filing Tax Returns in prior
periods and (ii) Seller shall permit Buyer to review any Seller Return within a
reasonable period of time prior to the due date for filing such Seller Return.

     1.5    CLOSING

            (a)    CLOSING DATE. The closing of the purchase and sale provided
for in this Agreement (the "Closing") shall be held at the offices of Jeffer,
Mangels, Butler & Marmaro LLP, 1900 Avenue of the Stars, Los Angeles, CA 90067,
on the date hereof, or at such other place or later date as may be fixed by
mutual agreement of Buyer and Seller (the "Closing Date").

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            (b)    ACTIONS TO BE TAKEN AT THE CLOSING.  The following actions
shall be taken at the Closing:

                   (i)      DELIVERY OF THE PURCHASE PRICE. Buyer shall deliver
     the Purchase Price in accordance with Section 1.3.

                   (ii)     DELIVERY OF SELLER'S DOCUMENTS. Seller shall execute
     and deliver or cause to be delivered to Buyer all agreements, certificates
     and other documents required to be delivered by it pursuant to the terms of
     this Agreement, including without limitation the following:

                            (A)    an Assignment and Assumption Agreement with
            respect to the Subject Assets and the Assumed Liabilities executed
            by Seller in a form mutually acceptable to Seller and Buyer and
            their respective counsel (the "ASSIGNMENT AND ASSUMPTION
            AGREEMENT");

                            (B)    a Bill of Sale and Assignment of Intangibles
            with respect to the Subject Assets executed by Seller in a form
            mutually acceptable to Seller and Buyer and their respective
            counsel;

                            (C)    an Occupancy Agreement with respect to each
            of Seller's facilities listed on SCHEDULE 2.3 hereto, executed by
            Seller in a form mutually acceptable to Seller and Buyer and their
            respective counsel (the "OCCUPANCY AGREEMENT");

                            (D)    a Transition Services Agreement executed by
            Seller in a form mutually acceptable to Seller and Buyer and their
            respective counsel (the "SERVICES AGREEMENT");

                            (E)    a License Agreement executed by Seller in a
            form mutually acceptable to Seller and Buyer and their respective
            counsel (the "LICENSE AGREEMENT"); and

                            (F)    a certification, reasonably satisfactory to
            Buyer, that Seller is not a foreign person under Code Section 1445
            and the Treasury Regulations thereunder.

                   (iii)    DELIVERY OF BUYER'S DOCUMENTS. Buyer shall execute
     and deliver to Seller all agreements, certificates and other documents
     required to be delivered by it pursuant to the terms of this Agreement,
     including without limitation, the following:

                            (A)    the Assignment and Assumption Agreement;

                            (B)    the Occupancy Agreement;

                            (C)    the Services Agreement; and

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                            (D)    the License Agreement.

                   (iv)     OPINIONS OF COUNSEL.

                            (A)    Buyer shall have received from Jeffer,
            Mangels, Butler & Marmaro LLP, counsel to Seller, an opinion in a
            form mutually acceptable to Seller and Buyer and their respective
            counsel.

                            (B)    Seller shall have received from Goodwin
            Procter LLP, counsel to Buyer, an opinion in a form mutually
            acceptable to Seller and Buyer and their respective counsel.

     1.6    TRANSFER OF SUBJECT ASSETS. At the Closing, Seller shall deliver or
cause to be delivered to Buyer good and sufficient instruments of transfer
transferring to Buyer all right, title and interest in and to all of the Subject
Assets. Such instruments of transfer (a) shall be in the form which is usual and
customary for transferring the type of property involved under the laws of the
jurisdictions applicable to such transfers, (b) shall be in form and substance
satisfactory to Buyer and its counsel, (c) shall effectively vest in Buyer good
and marketable title to all of the Subject Assets free and clear of all
mortgages, pledges, security interests, charges, liens, restrictions, easements,
covenants, leases, assessments, claims, rights, judgments, encroachments and
encumbrances of any kind (collectively, "LIENS"), and (d) where applicable,
shall be accompanied by evidence of the discharge of all Liens on the Subject
Assets. Seller from time to time after the Closing at the request of Buyer and
without further consideration shall execute and deliver further instruments of
transfer and assignment (in addition to those delivered at the Closing) and take
such other actions as Buyer may reasonably require to more effectively transfer
and assign to, and vest in, Buyer each of the Subject Assets and remove any
Liens thereon. Except as otherwise provided in Section 1 of the Services
Agreement, Seller shall within five (5) business days following the receipt
thereof, (i) forward or refer to Buyer all third party inquiries and
correspondence relating to the Subject Assets or the Business and (ii) remit any
and all amounts received by Seller which are properly included in the Subject
Assets (including without limitation, payments under any Laundry Lease).

     1.7    DELIVERY OF RECORDS AND CONTRACTS. Seller shall deliver or cause to
be delivered to Buyer on January 13, 2005 at Buyer's Cambridge, Massachusetts
office all of the Laundry Leases (together with all correspondence and records
relating to the Laundry Leases), with such assignments thereof and consents to
assignments as are necessary to assure Buyer of the full benefit of the same,
subject to Section 1.9 hereof. Seller shall also deliver or cause to be
delivered to Buyer as promptly as practicable and in any event within thirty
(30) days following the Closing, all of Seller's business records, books and
other data relating exclusively to the Subject Assets and/or the Business;
provided that if Buyer requests any particular business records, books or other
data relating exclusively to the Subject Assets and/or the Business that is
readily available to Seller, Seller shall deliver such requested material to
Buyer within two (2) business days. Except as otherwise provided in this Section
1.7, as of the Closing, Seller shall take all requisite steps to put Buyer in
actual possession and operating control of the Subject Assets and the Business.

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     1.8    ALLOCATION OF PURCHASE PRICE. Buyer and Seller hereby agree on the
allocation of the purchase price among the Subject Assets as set forth on
SCHEDULE 1.8 hereto (the "1060 ALLOCATION"). At or as soon as practicable after
the Closing, Buyer and Seller shall execute IRS Forms 8594 in accordance with
the allocation set forth in the 1060 Allocation and in compliance with Section
1060 of the Code, and the Treasury Regulations thereunder (including Treasury
Regulation Section 1.1060-1(c)(8)). In the event that there is an adjustment to
the purchase price pursuant to this Agreement, Buyer and Seller agree to
negotiate in good faith to agree to a revised 1060 Allocation and, in the event
that any dispute with respect to any revised 1060 Allocation cannot be resolved
within twenty (20) days, the dispute shall be conclusively resolved by an
independent accountant mutually selected by Buyer and Seller. The 1060
Allocation shall be binding upon Buyer and Seller for all purposes and Buyer and
Seller agree to act in a manner entirely in accordance with the 1060 Allocation
(or a revised 1060 Allocation, if applicable) in the preparation and filing of
all Tax Returns (as defined in Section 2.8(b)) and in any discussion with or
proceeding before any taxing authority unless required to do otherwise by
applicable law. Buyer and Seller shall inform each other promptly of any
challenge by any taxing authority to the 1060 Allocation or the values expressed
therein.

     1.9    PROCEDURES FOR ASSETS NOT TRANSFERABLE.

            (a)    If any of the Laundry Leases, the Transferred Contracts,
Seller's interest in TLP, or any other property or rights included in the
Subject Assets is not assignable or transferable either by virtue of the
provisions thereof or under applicable law without the consent of some party or
parties and any such consent is not obtained prior to the Closing, this
Agreement and the related instruments of transfer shall not constitute an
assignment or transfer thereof and Buyer shall not assume the obligations of
Seller under any such Laundry Lease or Transferred Contract. Seller shall take
all such actions as Buyer may reasonably request (including without limitation
the execution of consent requests and other documents and phone calls with third
parties) to assist Buyer in obtaining such consents as soon as possible after
the Closing in a manner that Buyer believes will avoid any default, conflict or
termination of rights under such Laundry Leases and Transferred Contracts. In
the event that any Laundry Lease or Transferred Contract included in the Subject
Assets is not assigned to Buyer by reason of the foregoing provisions of this
Section 1.9, this Agreement, if permitted by law, shall constitute full and
equitable assignment and transfer by Seller to Buyer of all of Seller's right,
title and interest in and to, and all of Seller's liabilities under those
Laundry Leases and Transferred Contracts (the "EQUITABLY ASSIGNED CONTRACTS").
Buyer shall be deemed Seller's agent for performing such Equitably Assigned
Contract and completing, fulfilling and discharging all of Seller's liabilities
under any such Equitably Assigned Contract that constitute Assumed Liabilities.
Buyer and Seller shall take all commercially reasonable steps and actions to
provide Buyer with all of the benefits of such Equitably Assigned Contracts and
to relieve Seller of the performance and other liabilities thereunder (to the
extent constituting Assumed Liabilities). In particular and without limiting the
foregoing, Seller shall, within five (5) business days after Closing,
subcontract to Buyer all services to be performed, and benefits to be received,
by Seller under Laundry Leases with ERP Operating Partnership and properties
managed or controlled by it, including such Laundry Leases under the Master
Laundry Agreement between Seller and ERP Operating Partnership (as amended).

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            (b)    If Seller shall be unable to make the equitable assignment
described in Section 1.9(a), or if such attempted transfer would adversely
affect the rights of Seller or Buyer under any Laundry Lease or Transferred
Contract or Seller's interest in TLP, or would not assign all of Seller's rights
thereunder, Seller and Buyer shall continue to cooperate and use all
commercially reasonable efforts to provide Buyer with all such rights. To the
extent that any such consents are not obtained, or until the impediments to such
transfer are resolved, Seller shall use all commercially reasonable efforts to
the extent permitted by law and specifically requested by Buyer to (i) provide
to Buyer the benefits of any such Laundry Lease and Transferred Contract, (ii)
cooperate in any lawful arrangement designed to provide such benefits to Buyer
and (iii) enforce, at the request of and for the account of Buyer, and at
Buyer's expense, the rights of Seller arising from any such Laundry Lease and
Transferred Contract against any third party in accordance with the terms
thereof. To the extent that Buyer is provided all of the benefits (including
payment rights) under any such Laundry Lease (whether from Seller or otherwise),
Buyer shall, at no cost to Seller, (i) perform for the benefit of any third
party the obligations of Seller under such Laundry Lease in connection therewith
arising under such Laundry Lease (to the extent constituting Assumed
Liabilities), (ii) indemnify Seller for any and all claims made against Seller
for Buyer's acts and/or omissions on the premises of each such Laundry Lease and
Buyer's performance of or failure to perform Seller's obligations under each
such Laundry Lease and (iii) name Seller as an additional insured on Buyer's
insurance policies that provide coverage for Buyer's performance under each such
Laundry Lease.

     1.10   SALES AND TRANSFER TAXES. All sales, use, recording, documentary,
transfer, stamp and notarial taxes, fees and duties under applicable law
incurred in connection with the sale and transfer of the Subject Assets
("TRANSACTION TAXES") will be borne and paid 50% by Seller and 50% by Buyer, and
each party shall promptly reimburse the other for 50% of any Transaction Tax
that the other party is required to pay under applicable law.

     1.11   INVENTORY COUNT

Buyer shall conduct a count of all washers and dryers included in the Equipment
Inventory as of the Closing Date (the "CLOSING INVENTORY COUNT") and shall
deliver to Seller a schedule reflecting such count within fifteen (15) days
after the Closing Date. Seller shall be deemed to accept the Closing Inventory
Count unless Seller delivers a notice of objection to Buyer within ten (10) days
following receipt thereof from Buyer. If Seller provides a notice of objection
to Buyer, Seller and Buyer shall first use commercially reasonable efforts to
resolve such dispute. If the parties are able to resolve such dispute, the
Closing Inventory Count shall be revised to the extent necessary to reflect such
resolution and shall be conclusive and binding upon all parties and shall not be
subject to dispute or review. If the parties are unable to resolve the dispute
within twenty (20) days after delivery of a notice of objection by Seller,
either party may submit the dispute to arbitration in accordance with Section
8.9. The Closing Inventory Count as determined pursuant to arbitration shall be
conclusive and binding upon all parties and shall not be subject to dispute or
review. If the Closing Inventory Count as finally determined evidences a breach
by Seller of any of the representations contained in the last two sentences of
Section 2.7, then Buyer's sole remedy shall be a claim for indemnification
pursuant to Section 7.1 for such breach.

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<Page>

SECTION 2.  REPRESENTATIONS AND WARRANTIES OF SELLER

     As a material inducement to Buyer to enter into this Agreement and
consummate the transactions contemplated hereby, Seller hereby makes to Buyer,
the representations and warranties contained in this Section 2. For purposes of
this Section 2, references to "Seller's knowledge," "knowledge of Seller" or
words of similar import shall be deemed to include, to and including the Closing
Date, actual knowledge after due inquiry of William E. Bloomfield Jr., Timothy
Chisum, Adam Coffey, James Hunter, Herbert Reynolds, Greg Hernandez and Larry
Vogler.

     2.1    ORGANIZATION AND QUALIFICATIONS OF SELLER. Seller is a corporation
duly organized, validly existing and in good standing under the laws of the
State of California with full power and authority to own or lease its properties
and to conduct its business in the manner and in the places where such
properties are owned or leased or such business is conducted by it. The copies
of the charter documents and by-laws of Seller, each as amended to date, and
previously delivered to Buyer's counsel, are complete and correct, and no
amendments thereto are pending. Seller is qualified to do business as a foreign
entity in each jurisdiction in which such qualification is necessary, except
where the failure to be so qualified could not reasonably be expected to have a
material adverse effect on the assets, liabilities, business, condition
(financial or otherwise), results of operations or prospects of the Business or
the Subject Assets (a "MATERIAL ADVERSE EFFECT"). Except for TLP, Seller has no
direct or indirect Subsidiary engaged in or relating to the Business or any
investment in any other corporation or partnership, limited liability company,
joint venture, business trust or other entity that is engaged in or relates to
the Business. TLP is a limited partnership duly organized, validly existing and
in good standing under the laws of the State of Arizona with full power and
authority to own or lease its properties and to conduct its business in the
manner and in the places where such properties are owned or leased or such
business is conducted. The copies of TLP's partnership agreement and other
organizational documents and the TLP Put/Option, each as amended to date and
previously delivered to Buyer's counsel, including the First Amendment dated
November 1, 2004, are complete and correct, valid and binding and in full force
and effect upon the parties thereto, and no amendments thereto are pending. TLP
is duly qualified to do business as a foreign entity in each jurisdiction in
which such qualification is necessary, except where the failure to be so
qualified could not reasonably be expected to have a Material Adverse Effect.
Seller owns beneficially and of record, free and clear of any Lien, a 67%
general partner interest in TLP, and such partner interest has been duly and
validly issued and is outstanding, fully paid and non-assessable. SCHEDULE 2.1
attached hereto sets forth a list of all holders of the partnership interests in
TLP. Each holder owns of record and beneficially the partnership interest
described as being held by such holder in SCHEDULE 2.1. The partnership
interests set forth on SCHEDULE 2.1 represent all of the issued and outstanding
partnership interests and Other Equity Interests (as defined below) of TLP.
There are no outstanding subscriptions, commitments, preemptive rights,
agreements, arrangements or commitments of any kind for or relating to the
issuance, sale, registration or voting of any partnership interests of any class
or Other Equity Interests of TLP. TLP does not have outstanding (i) any rights
convertible into, exchangeable or exercisable for, or carrying the right to
acquire any partnership interests or other interests in TLP or (ii) any options,
warrants, subscriptions, rights, calls, agreements, demands or other
arrangements or commitments of any character obligating TLP to issue any
partnership or other equity interests ((i) and (ii) collectively, "OTHER EQUITY
INTERESTS"). TLP has fully paid all amounts payable

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pursuant to the TLP Partnership Agreement to the limited partner of TLP,
Corporate Laundry Partners, including the Gross Margin Advance (as defined in
the TLP Partnership Agreement, as defined below) due in January, 2005.

     2.2    AUTHORITY OF SELLER. Seller has full right, power and authority to
enter into this Agreement and each agreement, document and instrument to be
executed and delivered by it pursuant to or as contemplated by this Agreement
and to carry out the transactions contemplated hereby and thereby. The
execution, delivery and performance by Seller of this Agreement and each such
other agreement, document and instrument have been duly authorized by all
necessary action of Seller, and no other action on the part of Seller is
required in connection therewith. This Agreement and each agreement, document
and instrument to be executed and delivered by Seller pursuant to or as
contemplated by this Agreement constitute, or will when executed and delivered
by Seller constitute, valid and binding obligations of Seller, enforceable in
accordance with their respective terms, except as the same may be limited by
bankruptcy, insolvency, reorganization, moratorium or other laws affecting the
rights of creditors generally and subject to the rules of law governing (and all
limitations on) specific performance, injunctive relief and other equitable
remedies. The execution, delivery and performance by Seller of this Agreement
and each such other agreement, document and instrument:

            (a)    do not and will not violate any provision of the charter or
by-laws of Seller or the agreement of limited partnership of TLP (the "TLP
PARTNERSHIP AGREEMENT") or the TLP Put/Option;

            (b)    do not and will not violate any laws of the United States or
any state or other jurisdiction applicable to Seller or TLP or, except for the
notification requirements of the Hart-Scott-Rodino Antitrust Improvements Act of
1976, as amended (the "HSR ACT") and as set forth in SCHEDULE 1.1(a)(i), require
Seller or TLP to obtain any approval, consent or waiver of, or to make any
filing with or notification to, any person or entity (including any Governmental
Authority) that has not been obtained or made;

            (c)    except for consents required under the Laundry Leases and the
Facility Leases and except as could not reasonably be expected to result in a
Material Adverse Effect or a material adverse effect on the ability of the
parties to consummate the transactions contemplated by this Agreement, do not
and will not result in a breach of, constitute a default under, accelerate any
obligation under, require a consent under, cause a termination under, or give
rise to a right of termination of any indenture or loan or credit agreement or
any other material agreement, contract, instrument, mortgage, lien, lease,
permit, authorization, order, writ, judgment, injunction, decree, determination
or arbitration award, whether written or oral, to which Seller or TLP is a party
or by which the Subject Assets or the Business is bound or affected, or result
in the creation or imposition of any Lien on the Business or any of the Subject
Assets; and

            (d)    does not and will not require Seller to purchase the limited
partner interest of Corporate Laundry Partners under the TLP Put/Option.

     2.3    REAL PROPERTY.

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            (a)    Neither Seller nor TLP owns any real property. Other than the
Laundry Leases, all of the real property leased by Seller or TLP and used or
held for use in the Business is identified in SCHEDULE 2.3 hereto (the "LEASED
PREMISES"). All of the leases to which Seller or TLP is a party for each of the
Leased Premises are listed in SCHEDULE 2.3 and are referred to herein
collectively as the "FACILITY LEASES". Seller or TLP, as applicable, is the
holder of the tenant's interests under each of the Facility Leases. Neither
Seller nor TLP has assigned, mortgaged or otherwise encumbered its interests in
any Facility Leases, nor has Seller or TLP sublet any portion of the Leased
Premises. Other than Seller and TLP, no party has the right to occupy, possess
or use any portion of the Real Estate. Except for the Facility Leases, there are
no contracts or agreements that could prevent the leasing or sub-leasing of any
of the Real Estate by Buyer pursuant to the Real Estate Leases. True, correct
and complete copies of all contracts relating to use, ownership or operation of
the Real Estate, including the Facility Leases, have been previously delivered
to Buyer. Certain of the Leased Premises are owned in fee simple by Baron Real
Estate, Inc., an affiliate of Seller, as identified in SCHEDULE 2.3 hereto
(together with the buildings and improvements thereon, the "OWNED REAL ESTATE"
and, together with the Leased Premises, the "REAL ESTATE").

            (b)    There are no actions, suits or proceedings (including
arbitration or condemnation proceedings) pending or, to Seller's knowledge,
threatened, at law or in equity, or before or by any federal, state, local, or
foreign government, governmental, regulatory or administrative authority,
department, commission, board, bureau, agency or instrumentality or any court,
tribunal, or judicial or arbitral body (a "GOVERNMENTAL AUTHORITY"), which could
reasonably be expected to have a material adverse effect on any portion of the
Real Estate or the interests of Seller, TLP or Baron therein, or Seller's
ability to perform its obligations under this Agreement and the Real Estate
Leases.

            (c)    The Owned Real Estate and, to Seller's knowledge, the Leased
Premises, comply in all material respects with all applicable zoning, building,
environmental, ecology, health and public safety, subdivision, land sales or
similar law, rule, ordinance or regulations, and Seller has received no written
notice of a violation of any such law, ordinance or regulation. To Seller's
knowledge, there are no structural defects at the Real Estate. The Real Estate
is covered by the insurance policies and arrangements set forth in SCHEDULE 2.9
attached hereto, all of which are in full force and effect.

            (d)    There are no agreements with any real estate broker, leasing
agent or other party that entitles or will entitle such party to any brokerage
commission or payment or finder's fee as a result of the leasing or sub-leasing
of any of the Real Estate to Buyer.

            (e)    Each Facility Lease is in full force and effect and
constitutes the entire agreement between the applicable lessor and Seller or
TLP, as applicable, with respect to the Leased Premises. Each Facility Lease is
valid, in full force and effect and binding upon Seller or TLP, as the case may
be, and the other parties thereto in accordance with its respective terms.
Neither Seller, TLP nor, to the knowledge of Seller, any other party is in
default under or in arrears in the performance, payment or satisfaction of any
agreement or condition on its part to be performed or satisfied under any
Facility Lease, nor, to the knowledge of Seller, does any condition exist that
with notice or lapse of time or both would constitute such a default, and no
waiver or indulgence has been granted under any Facility Lease.

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     2.4    TITLE; LIENS; SUFFICIENCY OF ASSETS.

            (a)    Seller owns all of the Subject Assets and Seller has and is
conveying to Buyer hereunder good title to all of its personal property,
tangible and intangible, included in the Subject Assets. None of such property
or assets of Seller, tangible or intangible, is subject to any Lien. No
financing statement under the Uniform Commercial Code with respect to any of the
Subject Assets is active in any jurisdiction and Seller has not signed any such
financing statement or any security agreement authorizing any secured party
thereunder to file any such financing statement. Upon delivery to Buyer of the
instruments of transfer referred to in Section 1.5 hereof, Buyer will receive
good and valid title to all of the Subject Assets, free and clear of all Liens.

            (b)    The Subject Assets are all of the assets (other than the
Vehicles) used or held for use exclusively in the Business as the same has been
operated prior to the date hereof and the Subject Assets constitute all of the
assets necessary for Buyer to continue to operate the Business as it has been
operated prior to Closing.

     2.5    LAUNDRY LEASES. SCHEDULE 1.1(a)(i) hereto contains a true, correct
and complete list of (i) the location of each Laundry Lease as of November 30,
2004, (ii) the expiration date of each Laundry Lease, (iii) to Seller's
knowledge, the number and type of each Machine (including only laundry machines,
washers and dryers) at each Laundry Lease location as of December 14, 2004, (iv)
the vend prices at each Laundry Lease location, and (v) the commission payments
and net revenues after commission for each Laundry Lease location for each of
the years ended December 31, 2002 and 2003 and the eleven-month period from
January 1, 2004 through November 30, 2004. Neither Seller nor TLP has changed
its collection schedule or collection practices for the Laundry Lease locations
since prior to January 1, 2004 and all collections made from the Laundry Lease
locations through the Closing Date have been made in the ordinary course of
business and consistent with Seller's past practice in the Business. True and
correct copies of all the Laundry Leases have been delivered or made available
to Buyer prior to the date hereof. Each of the Laundry Leases is valid, in full
force and effect and binding upon Seller or TLP, as applicable, and the other
parties thereto in accordance with its respective terms. Except as described in
SCHEDULE 2.5, neither Seller, TLP, nor, to the knowledge of Seller, any other
party is in default under or in arrears in the performance, payment or
satisfaction of any agreement or condition on its part to be performed or
satisfied under any Laundry Lease, nor, to the knowledge of Seller, does any
condition exist that with notice or lapse of time or both would constitute such
a default, and no waiver or indulgence has been granted under any Laundry Lease.
Except as described in SCHEDULE 2.5, Seller has no knowledge of (i) any fact
(other than consummation of this Agreement, as to which no representation is
made) which would result in the termination, amendment, modification or breach
of any Laundry Lease and (ii) any desire or intention of any party to
renegotiate, terminate, amend, modify or materially reduce the services of
Seller or TLP under any Laundry Lease. Except for consents, approvals and
notices required under the Laundry Leases, no consent or approval of or prior
notice to any third party is required in order to assign all of the Laundry
Leases to Buyer or otherwise as a result of the consummation of the transactions
contemplated by this Agreement. Assuming all of such consents and approvals are
obtained, after giving effect to the transactions contemplated by this
Agreement, each of the Laundry Leases will be valid and effective in accordance
with its terms, and fully enforceable by Buyer against the other party thereto.
To Seller's knowledge, SCHEDULE 2.5 sets forth a correct

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and complete list of all bonds (performance or other), letters of credit,
guarantees (other than minimum rental payment guarantees under Laundry Leases)
and similar arrangements relating to the Laundry Leases.

     2.6    FINANCIAL STATEMENTS; UNDISCLOSED LIABILITIES.

            (a)    Attached hereto as SCHEDULE 2.6(a)(i) are unaudited
statements of income of the Business for the nine-month period ended September
30, 2004 and the year ended December 31, 2003 (collectively, the "INCOME
STATEMENTS"). The Income Statements (i) except as specifically noted therein,
have been prepared in accordance with United States generally accepted
accounting principles ("GAAP") applied consistently with Seller's past practices
and (ii) are complete and correct in all material respects except as
specifically noted therein and present fairly in all material respects the
results of operations of the Business as of such dates and for the periods
covered thereby. SCHEDULE 2.6(a)(ii) also includes certain financial information
relating to the Business and such information is complete and correct in all
material respects and presents fairly in all material respects the information
it purports to state at the dates and for the periods presented in such
information.

            (b)    As of the date hereof, Seller and TLP have no liabilities of
any nature relating to the Business, whether accrued, absolute, contingent or
otherwise, asserted or unasserted, known or unknown (including without
limitation liabilities as guarantor or otherwise with respect to obligations of
others, or contingent or potential liabilities relating to the conduct of the
Business or the activities of TLP prior to the date hereof, regardless of
whether claims in respect thereof have been asserted), whether or not of a type
required to be shown on a balance sheet prepared in accordance with GAAP, except
(i) liabilities reflected in Schedules furnished to Buyer hereunder as of the
date hereof (only to the extent of the amount so disclosed) and (ii) prorations
of expenses made between Seller and Buyer with respect to Laundry Leases made in
accordance with the terms of this Agreement.

     2.7    EQUIPMENT. The Route Equipment and the Equipment Inventory
constitute all of the Machines used or held for use by Seller and TLP in the
Business. All of the Route Equipment and Equipment Inventory (i) is in good
operating condition, ordinary wear and tear excepted, in each case taking into
account age and (ii) has been maintained in a manner consistent with the past
maintenance practices of Seller. The number of new washers and dryers included
in the Equipment Inventory as of the Closing is at least 1,400 (with washer and
dryer units counted as provided in SCHEDULE 1.4(a)). The number of used washers
and dryers included in the Equipment Inventory as of the Closing is at least
4,100 (with washer and dryer units counted as provided in SCHEDULE 1.4(a)).

     2.8    TAXES. Each of Seller and TLP has timely filed all federal, state,
local and foreign income, excise and franchise Tax Returns (as defined below),
real estate and personal property Tax Returns, sales and use Tax Returns and
other Tax Returns required to be filed by it and has paid all Taxes owing by it,
except Taxes which have not yet accrued or otherwise become due. All Taxes and
other assessments and levies which Seller or TLP is required to withhold or
collect have been withheld and collected and have been paid over to the proper
governmental authorities except where the failure to withhold or collect and pay
over could not reasonably be expected to have a material adverse effect on the
Subject Assets or the Business or the condition (financial or

                                       16
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otherwise) thereof. To Seller's knowledge, neither Seller, TLP nor the Business
is the subject of any audit or of any proposed deficiencies from any taxing
authority. At all times since its formation, TLP has been treated as a
partnership for federal income tax purposes. As used herein, "Taxes" shall mean
all federal, state, local, foreign, and other taxes, including but not limited
to those on or measured by or referred to as income, gross receipts, sales, use,
ad valorem, franchise, profits, license, withholding, payroll, employment,
excise, severance, stamp, occupation, premium, value-added, real or personal
property, transfer, registration, environmental (including taxes under Section
59A of the Code), taxes imposed under Code Section 1374, social security (or
similar), unemployment, disability, estimated, alternative minimum or add-on
minimum, capital stock, windfall profits taxes, customs, duties or similar fees,
assessments or charges of any kind whatsoever, whether computed on a separate or
consolidated, unitary or combined basis or in any other manner, whether or not
measured in whole or in part by net income, and all deficiencies, or other
additions to tax, interest, fines and penalties owed, whether disputed or not,
and including any obligation to indemnify or otherwise assume or succeed to the
Tax liability of any other person or entity. As used herein, "Tax Return" shall
mean any return (including any information statement), report, statement,
schedule, notice, form or other document or information filed with or submitted
to, or required to be filed with or submitted to, a governmental body in
connection with the determination, assessment, collection or payment of any Tax.
Neither Seller nor TLP is a party to any agreement, contract, arrangement or
plan that has resulted or could result, separately or in the aggregate, in the
payment of any "excess parachute payment" within the meaning of Section 280G of
the Code, whether as a result of the transactions contemplated by this Agreement
or otherwise.

     2.9    INSURANCE. The Business and the Subject Assets are insured to the
extent disclosed in SCHEDULE 2.9 attached hereto and all insurance policies and
arrangements of Seller and TLP relating to the Subject Assets and/or the
Business are disclosed in SCHEDULE 2.9 attached hereto. Said insurance policies
and arrangements are in full force and effect, all premiums with respect thereto
are currently paid, and each of Seller and TLP is in compliance in all material
respects with the terms of such policies. Except as disclosed in SCHEDULE 2.9,
there is no claim by Seller or TLP relating to the Subject Assets or the
Business pending under any such policies as to which coverage has been
questioned, denied or disputed by the insurer.

     2.10   ABSENCE OF CERTAIN CHANGES. Since September 30, 2004, each of Seller
and TLP has conducted the Business only in the ordinary course and consistently
with past practices, and except as disclosed in SCHEDULE 2.10 attached hereto
there has not been:

            (a)    Any change in the Subject Assets, the Business or the
condition (financial or otherwise) thereof, which change by itself or in
conjunction with all other such changes, whether or not arising in the ordinary
course of business, has been materially adverse;

            (b)    Any contingent liability incurred by Seller or TLP relating
to the Business as guarantor or otherwise with respect to the obligations of
others or any cancellation of any material debt or claim owing to, or waiver of
any material right of, Seller or TLP;

            (c)    Any Lien placed on any of the Subject Assets or the assets of
TLP which remains in existence on the date hereof;

                                       17
<Page>

            (d)    Any obligation or liability of any nature, whether accrued,
absolute, contingent or otherwise, asserted or unasserted, known or unknown,
incurred by Seller or TLP relating to the Business, other than obligations and
liabilities incurred in the ordinary course of business;

            (e)    Any purchase, sale or other disposition, or any agreement or
other arrangement for the purchase, sale or other disposition, of any of the
properties or assets of Seller or TLP relating to the Business other than in the
ordinary course of business;

            (f)    Any damage, destruction or loss, whether or not covered by
insurance, materially and adversely affecting any material asset included in the
Subject Assets or the Business;

            (g)    Any labor dispute or claim of unfair labor practices
involving any employees of Seller or TLP rendering services principally to the
Business;

            (h)    any change in the compensation or benefits (in the form of
salaries, wages, incentive arrangements, loans, severance or termination pay or
otherwise) payable or to become payable by Seller or TLP to any of its officers,
employees, agents or independent contractors rendering services principally to
the Business, or any bonus payment or arrangement made to or with any of such
officers, employees, agents or independent contractors, except in the ordinary
course of business consistent with past practices;

            (i)    any employment, deferred compensation or other similar
agreement (or any amendment to any such existing agreement) entered into with
any officer, director or employee of Seller rendering services principally to
the Business, except in the ordinary course of business consistent with past
practices;

            (j)    Any change, or, to Seller's knowledge, any prospective
change, with respect to the officers or management of Seller or TLP rendering
services principally to the Business;

            (k)    Any change in the manner of keeping books, accounts or
records, accounting methods or practices, standard costs, credit practices,
general route collection practices or schedules or pricing policies used by
Seller or TLP with respect to the Business;

            (l)    Any transaction relating to the Business other than
transactions in the ordinary course of business;

            (m)    Any sale by Seller or TLP of any laundry equipment, laundry
lease or capital asset which is used or held for use principally in the Business
for consideration of more than $75,000;

            (n)    Any change in Seller's or TLP's business organization or
business relationships with suppliers, customers and others having business
relations with Seller or TLP relating to the Business;

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<Page>

            (o)    Any change in the kind and amount of insurance maintained by
Seller or TLP relating to the Business; or

            (p)    Any agreement or understanding whether in writing or
otherwise, that would result in any of the transactions or events, or require
Seller or TLP to take any of the actions, specified in paragraphs (a) through
(o) above.

     2.11   INTELLECTUAL PROPERTY.

            (a)    For purposes of this Agreement, "SELLER INTELLECTUAL
PROPERTY" means all know-how, trade secrets, inventions, confidential or
proprietary information, research in progress, designs, prototypes, customer
lists, technical information, data, technology, plans, drawings and blue prints
owned or used or held for use by Seller o or TLP exclusively in the Business or
otherwise necessary to conduct the Business as currently conducted and as
proposed to be conducted. It is expressly agreed that Seller Intellectual
Property under this Agreement does not include any of the foregoing items that
Seller uses in connection with its laundry room business as a whole, rather than
solely in connection with the Business in the Territory.

            (b)    Each of Seller and TLP exclusively owns or possesses adequate
and enforceable rights to use, license, distribute, transfer and bring
infringement actions with respect to, in each case without any obligation or
payment to a third party, all of the Seller Intellectual Property, free and
clear of all Liens.

            (c)    There are no pending, or, to Seller's knowledge, threatened
claims against Seller, TLP or any of their respective employees alleging that
(i) any of the Seller Intellectual Property or the Business infringes or
conflicts with the rights of any other party under any patent, trademark,
service mark, copyright, trade secret, confidential information or other
intellectual property ("THIRD PARTY RIGHTS") or (ii) Seller or TLP or any of
their respective employees has misappropriated any Third Party Rights.

            (d)    Neither the Business nor any of the Seller Intellectual
Property, infringes or conflicts with any Third Party Rights and neither Seller,
TLP nor any of their respective employees has misappropriated any Third Party
Rights. Neither Seller nor TLP has received any communications alleging that any
of Seller Intellectual Property is invalid or unenforceable. Except as set forth
in SCHEDULE 2.11, to Seller's knowledge, no third party has violated or
infringed on or is violating or infringing on any of the Seller Intellectual
Property. Except as set forth in SCHEDULE 2.11, neither Seller nor TLP has any
licenses or other agreements under which it is granted rights by others in any
Seller Intellectual Property.

            (e)    No current or former employee or consultant of Seller or TLP
owns or, to the knowledge of Seller, has claimed any rights in or to, any of the
Seller Intellectual Property and no employee of Seller or TLP has entered into
any agreement that restricts or limits in any way the scope or type of work in
which the employee may be engaged or requires the employee to transfer, assign,
or disclose information concerning his work to anyone other than Seller or TLP,
as the case may be.

            (f)    Neither Seller nor TLP (i) except as set forth on
SCHEDULE 2.11, has directly or indirectly licensed or granted to anyone rights
of any nature with respect to any of the

                                       19
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Seller Intellectual Property; and (ii) is obligated to or pays royalties or
other fees to anyone with respect to the ownership, use, license or transfer of
any of the Seller Intellectual Property.

     2.12   CONTRACTS. Other than the Laundry Leases, SCHEDULE 2.12 hereto lists
all of the following executory contracts, commitments, plans, agreements and
licenses to which Seller or TLP is a party or to which it is subject which
relate principally to the Business and/or the Subject Assets (complete and
correct copies (written descriptions in the case of any oral agreements) of
which have been delivered to Buyer), (collectively, "MATERIAL CONTRACTS"):

            (a)    any employment contract or any plan or contract providing for
bonuses, pensions, options, stock purchases, deferred compensation, retirement
payments, profit sharing, collective bargaining or the like, or any contract or
agreement with any labor union

            (b)    any contract or agreement for the purchase of any asset,
material or equipment for $25,000 or more which is used principally in the
Business;

            (c)    any other contracts or agreements creating any obligation of
Seller or TLP of $25,000 or more with respect to any such contract;

            (d)    any contract or agreement providing for the purchase of all
or substantially all of its requirements of a particular product from a
supplier;

            (e)    any contract or agreement which by its terms does not
terminate or is not terminable without penalty by Seller or TLP (or any
successor or assign) on six (6) months notice;

            (f)    any contract or agreement not made in the ordinary course of
business;

            (g)    any contract with any dealer, sales representative, sales
agent or distributor of the Business;

            (h)    any contract or agreement containing covenants limiting the
freedom of Seller or TLP to compete in any line of business or with any person
or entity;

            (i)    any contract or agreement for the purchase of any fixed
asset, whether or not such purchase is in the ordinary course of business;

            (j)    any license agreement (as licensor or licensee) other than
software license agreements used by Seller for its entire laundry room business,
which are not being transferred or licensed under this Agreement;

            (k)    any indenture, mortgage, promissory note, loan agreement,
guaranty or other agreement or commitment for the borrowing of money and any
related security agreement;

            (l)    any bond (bid, performance or other), letter of credit,
agreement of guarantee, surety or indemnification (other than in favor of
Seller), or any commitment to issue any such bond, letter of credit, agreement
of guarantee, surety or indemnification;

                                       20
<Page>

            (m)    any contract or agreement with any current or former officer,
employee, consultant, director or stockholder of Seller or TLP or with any
persons or organizations controlled by or affiliated with any of them;

            (n)    any partnership, joint venture, or other similar contract,
arrangement or agreement; or

            (o)    other than Laundry Leases, any programs, agreements or
arrangements with respect to prepaid rent, guaranteed commissions, laundry
facility renovations and other similar arrangements.

     Each Material Contract is valid and is in full force and effect and
constitutes the legal, valid and binding obligation of Seller or TLP, as
applicable, and, to the knowledge of Seller, the other parties thereto,
enforceable in accordance with its terms, except as the same may be limited by
bankruptcy, insolvency, reorganization, moratorium or other laws affecting the
rights of creditors generally and subject to the rules of law governing (and all
limitations on) specific performance, injunctive relief and other equitable
remedies. Neither Seller, TLP, nor, to the knowledge of Seller and except as
disclosed in SCHEDULE 2.12 attached hereto, any other party to any Material
Contract, is in default under, or in violation of, any provisions thereof, and
no condition or event or facts exists which, with notice, lapse of time or both
would constitute a default thereof on the part of Seller or TLP or, to the
knowledge of Seller, on the part of any other party thereto in any such case
that could reasonably be expected to have a Material Adverse Effect.

     2.13   LITIGATION. Except as set forth in SCHEDULE 2.13 attached hereto,
there is no litigation, claim or governmental or administrative proceeding or
investigation pending or, to the knowledge of Seller, threatened against Seller
or TLP or any of their affiliates relating to or affecting any of the Subject
Assets or the Business, or which would prevent or hinder the consummation of the
transactions contemplated by this Agreement. With respect to each matter set
forth therein, SCHEDULE 2.13 attached hereto sets forth a description of the
forums for the matter, the parties thereto and the type and amount of relief
sought.

     2.14   COMPLIANCE WITH LAWS. Each of the Business, Seller's operation
thereof and TLP is currently in compliance in all material respects and, to
Seller's knowledge, has in the past complied in all material respects with all
applicable statutes, ordinances, orders, rules and regulations promulgated by
any Governmental Authority. Except as disclosed in SCHEDULE 2.14 attached
hereto, to Seller's knowledge, neither Seller nor TLP has received with respect
to the Business any notice of a violation or alleged violation of any such
statute, ordinance, order, rule or regulation that has not been fully and
finally resolved without the need or expectation of any further action or any
further liability.

     2.15   FINDER'S FEES. Neither Seller nor TLP has incurred or become liable
for any broker's commission or finder's fee relating to or in connection with
the transactions contemplated by this Agreement.

     2.16   PERMITS; BURDENSOME AGREEMENTS. SCHEDULE 2.16 attached hereto lists
all material permits, registrations, licenses, franchises, certifications and
other approvals

                                       21
<Page>

(collectively, the "APPROVALS") obtained by each of Seller and TLP from any
third party with respect to the Business. Each Approval is validly held by
Seller or TLP, as applicable, is in full force and effect, and Seller or TLP is
operating in compliance therewith, except for such noncompliance which could not
reasonably be expected to have a Material Adverse Effect. The Approvals include,
but are not limited to, those required in order for Seller and TLP to conduct
the Business under federal, state or local statutes, ordinances, orders,
requirements, rules, regulations, or laws pertaining to environmental
protection, public health and safety, worker health and safety, buildings,
highways or zoning. None of the Approvals is subject to termination as a result
of the execution of this Agreement by Seller or the consummation of the
transactions contemplated hereby, and, to the knowledge of Seller, except for
general business licenses, Buyer will not be required to obtain any further
Approvals to continue to conduct the Business after the Closing. Neither Seller
nor TLP is subject to or bound by any agreement, judgment, decree or order which
could reasonably be expected to have a Material Adverse Effect.

     2.17   RELATED PARTIES. Except as set forth in SCHEDULE 2.17, (a) since
January 1, 2001, with respect to the Business, there have been no transactions
between Seller, TLP and any Related Party (as defined below) or any payment
(however characterized) by Seller or TLP to any Related Party or by any Related
Party to Seller or TLP, (b) there is no Laundry Lease, Facility Lease, Material
Contract or other lease, agreement or commitment between Seller or TLP and any
Related Party with respect to the Business and (c) no Related Party has any
interest in any of the Subject Assets. For purposes of this Agreement, a Related
Party shall mean (A) an individual who is an officer, director or stockholder of
Seller or TLP (or one of is partners), (B) any member of the family of, or any
individual who has the same home as, any individual (or the spouse of any such
individual) described in clause (A) above, (C) any trust, estate or partnership
of which an individual described in clause (A) or (B) above is a grantor,
fiduciary, beneficiary or partner or (D) any person or entity (or any subsidiary
of such person or entity) of which one or more persons or entities described in
clause (A), (B) or (C) above have either (x) aggregate record or beneficial
ownership (as defined in Rule 13d-3 under the Securities Exchange Act of 1934,
as amended) of at least 10% of the outstanding equity securities or at least 10%
of the outstanding voting securities or (y) the power to direct or cause the
direction of the management and policies of such person or entity, whether
through the ownership of voting securities, by contract or otherwise.

     2.18   EMPLOYEE BENEFIT PROGRAMS.

            (a)    SCHEDULE 2.18 attached hereto sets forth a description of
every Employee Program (as defined below) that has been maintained (as such term
is further defined below) by Seller or TLP and provided to any employees
rendering services principally to the Business at any time during the three (3)
years prior to the date hereof.

            (b)    Each Employee Program listed on SCHEDULE 2.18 hereto that has
been intended to qualify under Section 401(a) or 501(c)(9) of the Code has
received a favorable determination or approval letter from the Internal Revenue
Service (the "IRS") regarding its qualification under such section and has, in
fact, been qualified under the applicable section of the Code from the effective
date of such Employee Program through and including the Closing Date (or, if
earlier, the date that all of such Employee Program's assets were distributed).

                                       22
<Page>

Neither Seller nor TLP maintains an Employee Program intended to qualify under
Section 501(c)(9) of the Code and any such Employee Program previously
maintained by Seller or TLP has been properly terminated in accordance with
ERISA and the Code.

            (c)    There has not been any failure of any party to comply with
any laws applicable with respect to any Employee Program that has been
maintained by Seller or TLP. With respect to any Employee Programs now or
heretofore maintained by Seller or TLP, there has occurred no (i) "prohibited
transaction" as defined in Section 406 of the Employee Retirement Income
Security Act of 1974, as amended ("ERISA") or Code Section 4975, other than as
disclosed in the audited financial statements of such Employee Program or (ii)
breach of any duty under ERISA or other applicable law which, in the case of
either of (i) or (ii), could result directly or indirectly in any taxes,
penalties or other liability to Buyer, Seller, TLP or any affiliate (as defined
below). No litigation, arbitration, or governmental administrative proceeding
(or investigation) or other proceeding (other than those relating to routine
claims for benefits) is pending or, to the knowledge of Seller, threatened with
respect to any such Employee Program. All payments and/or contributions required
to have been made with respect to all Employee Programs either have been made or
have been accrued.

            (d)    Except as set forth in SCHEDULE 2.18 attached hereto, neither
Seller, TLP nor any of their respective affiliates has ever (i) provided health
care or any other non-pension benefits to any employees after their employment
was terminated (other than as required by Part 6 of Subtitle B of Title I of
ERISA) or has ever promised to provide such post-termination benefits or (ii)
maintained an Employee Program that is subject to Title IV of ERISA, Section
401(a) or Section 412 of the Code, including, without limitation, any
Multiemployer Plan.

            (e)    No Employee Program that has been maintained by Seller or TLP
will obligate Buyer to assume or perform any obligation thereunder as a result
of the transactions contemplated by this Agreement or any agreement or document
executed pursuant hereto.

            (f)    For purposes of this Section 2.18:

                   (i)      "EMPLOYEE PROGRAM" means (A) all employee benefit
     plans within the meaning of ERISA Section 3(3), including, but not limited
     to, multiple employer welfare arrangements (within the meaning of ERISA
     Section 3(40)), plans to which more than one unaffiliated employer
     contributes and employee benefit plans (such as foreign or excess benefit
     plans) which are not subject to ERISA; and (B) all stock option plans,
     bonus or incentive award plans, employment or change in control agreements,
     severance pay policies or agreements, deferred compensation agreements,
     supplemental income arrangements, vacation plans, and all other employee
     benefit plans, agreements, and arrangements not described in (A) above. In
     the case of an Employee Program funded through an organization described in
     Code Section 501(c)(9), each reference to such Employee Program shall
     include a reference to such organization;

                   (ii)     An entity "MAINTAINS" an Employee Program if such
     entity sponsors, contributes to, or provides (or has promised to provide)
     benefits under such Employee Program, or has any obligation (by agreement
     or under applicable law) to contribute to or provide benefits under such
     Employee Program, or if such Employee

                                       23
<Page>

     Program provides benefits to or otherwise covers employees of such entity
     (or their spouses, dependents, or beneficiaries);

                   (iii)    An entity is an "AFFILIATE" of Seller or TLP for
     purposes of this Section 2.18 if it would have ever been considered a
     single employer with Seller or TLP, as the case may be, under ERISA Section
     4001(b) or part of the same "controlled group" as Seller for purposes of
     ERISA Section 302(d)(8)(C); and

                   (iv)     "MULTIEMPLOYER PLAN" means a (pension or
     non-pension) employee benefit plan to which more than one employer
     contributes and which is maintained pursuant to one or more collective
     bargaining agreements.

     2.19   ENVIRONMENTAL MATTERS.

            (a)    Except as set forth in SCHEDULE 2.19 attached hereto,
(i) neither Seller nor TLP has generated, transported, used, stored, treated,
disposed of, or managed any Hazardous Waste (as defined below); (ii) no
Hazardous Material (as defined below) has ever been or is threatened to be
spilled, released, or disposed of at any of the Owned Real Estate or, to
Seller's knowledge, at any of the Leased Premises or, any other site presently
or formerly owned, operated, leased, or used by Seller or TLP in the Business,
or has ever come to be located in the soil or groundwater at any such site;
(iii) to Seller's knowledge, no Hazardous Material has ever been transported
from any of the Real Estate or from any other site presently or formerly owned,
operated, leased, or used by Seller or TLP in the Business for treatment,
storage, or disposal at any other place; (iv) no underground storage tanks are
located on any of the Owned Real Estate or, to Seller's knowledge, on any of the
Leased Premises, and, neither Seller nor TLP presently owns, operates, leases,
or uses, nor has Seller or TLP previously owned, operated, leased, or used any
other site in the Business on which underground storage tanks are or were
located; and (v) no Lien has ever been imposed by any governmental agency on any
of the Real Estate or on any other property, facility, machinery, or equipment
owned, operated, leased, or used by Seller or TLP in connection with the
presence of any Hazardous Material.

            (b)    Except as set forth in SCHEDULE 2.19 attached hereto,
(i) neither Seller nor TLP has any liability under, nor has Seller or TLP ever
violated in any material respect, any Environmental Law (as defined below); (ii)
each of Seller and TLP, the Owned Real Estate and, to Seller's knowledge, the
Leased Premises and any other property operated, leased, or used by Seller or
TLP in the Business, and any facilities and operations thereon are presently in
compliance in all material respects with all applicable Environmental Laws;
(iii) neither Seller nor TLP has ever entered into or been subject to any
judgment, consent decree, compliance order, or administrative order with respect
to any environmental or health and safety matter or received any request for
information, notice, demand letter, administrative inquiry, or formal or
informal complaint or claim with respect to any environmental or health and
safety matter or the enforcement of any Environmental Law; and (iv) Seller has
no knowledge that any of the items enumerated in clause (iii) of this paragraph
will be forthcoming.

            (c)    Except as set forth in SCHEDULE 2.19 attached hereto, to
Seller's knowledge, neither the Real Estate nor (excluding the Laundry Lease
locations) any other site owned, operated, leased, or used by Seller or TLP in
the Business contains any asbestos or

                                       24
<Page>

asbestos-containing material, any polychlorinated biphenyls (PCBs) or equipment
containing PCBs, any toxic mold, mildew or fungi, or any urea formaldehyde foam
insulation.

            (d)    Seller has provided to the Buyer copies of all documents,
records, and information available to Seller or TLP concerning any environmental
or health and safety matter relevant to the Business, whether generated by
Seller, TLP or others, including, without limitation, environmental audits,
environmental risk assessments, site assessments, documentation regarding
off-site disposal of Hazardous Materials, spill control plans, and reports,
correspondence, permits, licenses, approvals, consents, and other authorizations
related to environmental or health and safety matters issued by any governmental
agency.

            (e)    For purposes of this Section 2.19, (i) "HAZARDOUS MATERIAL"
shall mean and include any hazardous waste, hazardous material, hazardous
substance, petroleum product, oil, toxic substance, pollutant, or contaminant,
as defined or regulated under any Environmental Law; (ii) "HAZARDOUS WASTE"
shall mean and include any hazardous waste as defined or regulated under any
Environmental Law; (iii) "ENVIRONMENTAL LAW" shall mean any environmental or
health and safety-related law, regulation, rule, ordinance, or by-law at the
foreign, federal, state, or local level, whether existing as of the date hereof,
previously enforced, or subsequently enacted; and (iv) "SELLER" shall mean and
include Seller, its predecessors and all other entities for whose conduct Seller
is or may be held responsible under any Environmental Law.

     2.20   LABOR AND EMPLOYMENT MATTERS

            (a)    SCHEDULE 2.20(a) attached hereto sets forth a true and
complete list of all employees of Seller and TLP as of the date hereof that
perform services primarily for the Business ("BUSINESS EMPLOYEES"), indicating
each Business Employee's full- or part-time status, position, annual base salary
or hourly rate and bonus potential, whether classified as exempt or non-exempt
for wage and hour purposes, date of hire, business location, status (i.e.,
active or inactive and if inactive, the type of leave and estimated duration)
and the total amount of bonus, severance and other amounts to be paid to such
Business Employee at the Closing or otherwise in connection with the
transactions contemplated hereby. SCHEDULE 2.20(a) contains a complete and
accurate list of all of the independent contractors, consultants, temporary
employees, leased employees or other servants or agents employed or used
primarily with respect to the operation of the Business and classified by the
Seller or TLP as other than Business Employees or compensated other than through
wages paid by Seller or TLP through its payroll department and reported on a
form W-4 ("CONTINGENT WORKERS"), showing for each Contingent Worker such
individual's role in the business, fee or compensation arrangements and other
contractual terms with Seller or TLP. All Business Employees are employed
at-will. Neither Seller not TLP is delinquent in payments to any of such
Business Employees or Contingent Workers for any wages, salaries, commissions,
bonuses or other direct compensation for any services performed for it to the
date hereof or amounts required to be reimbursed to such Business Employees and
Contingent Workers. Except as set forth in SCHEDULE 2.20(a) attached hereto,
upon termination of the employment of any Business Employee, Seller will not by
reason of the consummation of the transactions contemplated by this Agreement or
otherwise be liable to any Business Employee for so called "severance pay" or
any other payments. Except as set forth in SCHEDULE 2.20(a) attached hereto,
neither Seller nor TLP has, or within the last three (3) years has had, any

                                       25
<Page>

policy, practice, plan or program of paying severance pay or any form of
severance compensation in connection with the termination of employment of any
Business Employee or Contingent Worker. Each of Seller and TLP is in compliance
and, to Seller's knowledge, each of Seller and TLP has in the past complied, in
all material respects with all applicable laws and regulations respecting labor,
employment, fair employment practices, terms and conditions of employment, and
wages and hours. Except as set forth in SCHEDULE 2.20(a) attached hereto,
neither Seller nor TLP has received notice of any investigation by any
governmental agency concerning Seller's or TLP's compliance with any
employment-related laws or regulations including, without limitation, laws or
regulations regarding the payment of wages, payment of overtime pay, payment of
minimum wages or workplace safety and health. There are no charges and, to the
knowledge of Seller, there are no facts or circumstances that could give rise to
charges with respect to the Business Employees, the Contingent Workers or the
Business, of employment discrimination, wrongful termination, sexual harassment
(including the creation of a hostile work environment), breaches of express or
implied employment arrangements, or unfair labor practices, nor are there any
strikes, slowdowns, stoppages of work, or any other concerted interference with
normal operations existing, pending, or to the knowledge of Seller, threatened
against or involving the Business Employees, the Contingent Workers or the
Business. There are no grievances, complaints or charges that have been filed
against Seller under any dispute resolution procedure (including, but not
limited to, any proceedings under any dispute resolution procedure under any
collective bargaining agreement) with respect to the Business Employees, the
Contingent Workers or the Business, and no claim therefore has been asserted.
Except as set forth on SCHEDULE 2.20(a), no collective bargaining agreements
relating to any Business Employee are in effect or are currently being or are
about to be negotiated by Seller or TLP and, to Seller's knowledge, no union
claims or demands to represent any Business Employee or Contingent Worker. Each
of Seller and TLP is, and, to Seller's knowledge, each of Seller and TLP at all
times since November 6, 1986 has been, in compliance with the requirements of
the Immigration Reform Control Act of 1986. Neither Seller nor TLP is subject to
any affirmative action obligations under any law, including without limitation,
Executive Order 11246; provided that no representation is made regarding any
affirmative action obligations, if any, that are included in any Laundry Leases.
To the extent that any Contingent Workers are employed, each of Seller and TLP
has properly classified and treated them in accordance with applicable laws and
for purposes of all employee benefit plans and perquisites.

            (b)    Except as set forth on SCHEDULE 2.20(b) attached hereto,
neither Seller nor TLP has experienced a "plant closing," "business closing," or
"mass layoff" as defined in the WARN Act or any similar state, local or foreign
law or regulation affecting any site of employment of Seller or TLP or one or
more facilities or operating units within any site of employment or facility of
Seller or TLP, and, during the 90-day period preceding the date hereof, no
Business Employee has suffered an "employment loss," with respect to Seller or
TLP as defined in the WARN Act. SCHEDULE 2.20(b) sets forth for each current or
former employee of Seller or TLP who has suffered such an "employment loss"
during the 90-day period preceding the date hereof (i) the name of such employee
(ii) the date of hire of such employee, (iii) such employee's regularly
scheduled hours over the six month period prior to such "employment loss", and
(iv) such employee's last job title(s), location, assignment(s) and
department(s).

     2.21   CUSTOMERS. SCHEDULE 2.21 attached hereto sets forth a true and
complete list of all customer accounts that accounted for $10,000 or more of the
revenues of the Business for the

                                       26
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eleven (11) months ended November 30, 2004, showing with respect to each, the
location number and dollar value involved (collectively, the "CUSTOMERS"). The
relationship of Seller and TLP with the Customers are good commercial working
relationships. Except as set forth on SCHEDULE 2.21, to Seller's knowledge, no
Customer has canceled or otherwise terminated its relationship with Seller or
TLP, or has during the last twelve (12) months decreased materially its usage of
the services of Seller or TLP nor, to the knowledge of Seller, does any Customer
have any plan or intention to do any of the foregoing.

SECTION 3.  COVENANTS OF SELLER

     3.1    SELLER CONFIDENTIAL INFORMATION. After the Closing Date, neither
Seller, nor any affiliate of Seller will for any reason, directly or indirectly,
for itself or any other entity or person, use or disclose any trade secrets,
confidential information, know-how, proprietary information or other Seller
Intellectual Property transferred pursuant to this Agreement; PROVIDED, HOWEVER,
that this Section 3.2 shall not apply to information (i) which is, or at any
time becomes, available in the public domain (other than as a result of
disclosure by Seller or any affiliate of Seller), (ii) which is required to be
disclosed by law or court or administrative order (provided that Buyer is given
written notice of such required disclosure and a reasonable opportunity to take
steps to maintain the confidentiality thereof), or (iii) which Buyer authorizes
in writing may be disclosed. Notwithstanding anything herein to the contrary,
the obligations of Seller under this Section 3.1 shall be binding upon Seller's
successors and assigns.

     3.2    NOTICE OF BREACH. Promptly upon the occurrence of, or promptly upon
Seller becoming aware of the impending or threatened occurrence of, any event
which would cause or constitute a breach, or would have caused or constituted a
breach had such event occurred or been known prior to the date hereof, of any of
the representations, warranties or covenants of Seller contained in this
Agreement, Seller shall give detailed written notice thereof to Buyer, and
Seller shall use its best efforts to prevent or promptly remedy the same.

     3.3    GENERAL COOPERATION. Seller shall, at the request of Buyer, do,
execute, acknowledge and deliver or cause to be done, executed, acknowledged and
delivered all and every further act, deed, conveyance, transfer and assurance as
Buyer may reasonably request in order to evidence and otherwise facilitate the
consummation of the transactions contemplated by this Agreement and the
agreements and instruments contemplated hereby.

     3.4    EMPLOYEES.

            (a)    Effective as of 11:59 p.m. on January 9, 2005 (the
"TERMINATION DATE"), Seller shall terminate the employment of each Business
Employee. Buyer shall offer employment to each such terminated Business Employee
as of the Closing Date as Buyer may determine. The Business Employees that
accept Buyer's offer of employment are referred to as "NEW EMPLOYEES." Buyer
specifically reserves to itself the right to employ such of the Business
Employees as it may determine in its sole and absolute discretion. New Employees
shall be considered to be employed "at will" and nothing in this Agreement shall
be construed as a commitment or obligation of Buyer to offer employment to,
accept for employment, or otherwise continue the employment of, any of the
Business Employees. For a period of two years from the Closing Date, except with
the prior written consent of Buyer, Seller will not, and will cause its

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affiliates not to, solicit, offer to employ or otherwise interfere with the
relationship of Buyer with any New Employee or any other employee of Buyer
rendering service for Buyer in connection with the Business; provided that this
covenant shall not restrict Seller or any of its affiliates from soliciting,
offering employment, or hiring any person who becomes a New Employee on the
Closing Date but is thereafter terminated by Buyer for any reason, or who
thereafter terminates his or her own employment with Buyer for any reason, in
each case at least ninety (90) days prior to the date that Seller or any of its
affiliates solicits or offers employment to such person.

            (b)    Seller shall pay and be liable for all wages, salaries,
commissions, severance payments, vacation, sick time and personal time accrued
but not taken as of the Termination Date, other compensation and payroll items
and the cost of all fringe benefits provided to Business Employees which shall
have become due for work performed as of and through the Termination Date, and
Seller shall collect and pay all Taxes in respect thereof. Through and including
January 31, 2005; Seller will continue to provide medical and dental insurance
coverage for all New Employees.

            (c)    Seller acknowledges and agrees that Buyer is not assuming and
shall not have any obligations or liabilities under any benefit plan or
arrangement maintained by, or for the benefit of employees of, Seller, including
without limitation obligations for severance or sick days, personal days or
vacation accrued but not taken as of the Termination Date.

            (d)    Seller will pay and be liable for any obligations or
liabilities that may arise from the actual or constructive termination as of or
after the Closing Date of the employment of any Business Employee, including,
without limitation, in connection with the "employment loss" of any Business
Employees under the Worker Adjustment and Retraining Notification Act 29 U.S.C.
Sections 2101-2109 and the related regulations (the "WARN ACT") and any similar
state law. Seller shall provide all statutory notices relating to the
termination of the employment of any Business Employees, including, without
limitation, those required under the WARN Act.

            (e)    Seller will make severance and bonus payments to Business
Employees in accordance with the terms of the Bonus Plan (as defined in Section
3.8) described on SCHEDULE 3.4 hereto and Seller will not otherwise make any
severance, bonus or similar payments to any Business Employees.

            (f)    Buyer acknowledges that it will not be a successor employer
of Seller's employees; therefore, Buyer will not be responsible for payroll
reporting obligations for Seller's employees as it relates to their employment
with Seller.

            (g)    No provision of this Section 3.4 is intended to confer any
rights, benefits, remedies, obligations or liabilities hereunder upon any person
other than the parties hereto and their respective successors and assigns.

            (h)    Seller shall be responsible for providing any Business
Employee or former Business Employee, other than any New Employee, whose
"qualifying event," within the meaning of Section 4980B(f) of the Code, occurs
prior to the Closing Date (and such Business Employee's or former Business
Employee's "qualified beneficiaries" within the meaning of Section 4980B(f))
with continuation of group health coverage required by Section 4980B(f)

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under the terms of the applicable group health plan maintained by Seller and to
the extent required by law.

     3.5    ACCESS TO INFORMATION. Seller acknowledges that Buyer's parent,
Mac-Gray Corporation, is and may in the future be required to make certain
filings with the Securities and Exchange Commission regarding the transactions
contemplated by this Agreement, including without limitation a Current Report on
Form 8-K (collectively, "SEC Filings"). Seller shall provide to Buyer and its
accountants, at no cost to Buyer, copies of such financial, business and other
records, information and documents related to the Business, Seller's operation
thereof and TLP (including work papers of Seller's independent auditors) that is
reasonably available to Seller as Buyer may request in order to timely prepare
and file any SEC Filing. In addition, Seller shall provide access to Buyer and
its accountants to (and permit copies to be made of) all financial, business and
other records, information and documents of Seller and the Business that Buyer
may deem necessary to timely prepare any SEC Filings.

     3.6    2004 INCOME STATEMENTS. Seller will deliver to Buyer as promptly as
practicable and in event no later than February 14, 2005, unaudited statements
of income of the Business for the three- and twelve- month periods ended
December 31, 2004 (the "2004 INCOME STATEMENTS"). The 2004 Income Statements
will (i) except as specifically noted in the 2004 Income Statements, be prepared
in accordance with GAAP applied consistently with Seller's past practices and
(ii) be complete and correct in all material respects and present fairly in all
material respects the results of operations of the Business for the periods
covered thereby.

     3.7    UPDATED SCHEDULES. Seller will deliver to Buyer by January 31, 2005
revised SCHEDULES 1.1(a)(i) (including Mastercard names and numbers), 1.1(a)(v)
and 1.1(b)(VIII) all updated as of the Closing Date..

     3.8    BONUS PLAN. Seller (a) will adopt a cash bonus plan for the benefit
of the Business Employees, including the New Employees (the "BONUS PLAN"), which
will be in effect as of the Closing Date, (b) will not, after the Closing, take
any action that would accelerate or increase any payment under the Bonus Plan to
any New Employee or otherwise make or cause to be made, directly or indirectly,
any severance, bonus or similar payment to any New Employee other than in
accordance with the terms of the Bonus Plan, and (c) will comply with the terms
of the Bonus Plan, including the payment of bonuses to New Employees in the
amounts and at the times set forth in the Bonus Plan.

     3.9    PUT RIGHT. Seller acknowledges and agrees that it intends to
transfer to Buyer all of its rights under the TLP Partnership Agreement and the
TLP Put/Option. Notwithstanding the foregoing sentence, if Seller is not able or
entitled to transfer all of its rights under the TLP/Put Option, at Buyer's
written request, Seller shall as expeditiously as possible, and in no event
later than three (3) business days following receipt of Buyer's written request,
exercise its right to purchase the limited partner interest of TLP under the
terms and conditions of the TLP Partnership Agreement and the TLP Put/Option. On
the same date Buyer shall purchase from Seller and Seller shall sell to Buyer
such limited partner interest free and clear of all Liens for a purchase price
of one million dollars ($1,000,000) to be paid in immediately available funds on
the same date.

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SECTION 4.  REPRESENTATIONS AND WARRANTIES OF BUYER.

     4.1    MAKING OF REPRESENTATIONS AND WARRANTIES. Buyer hereby represents
and warrants to Seller as follows:

     4.2    ORGANIZATION. Buyer is a corporation duly organized, validly
existing and in good standing under the laws of the State of Delaware with full
corporate power and authority to own or lease its properties and to conduct its
business in the manner and in the places where such properties are owned or
leased or such business is conducted.

     4.3    AUTHORITY. Buyer has full right, power and authority to enter into
this Agreement and each agreement, document and instrument to be executed and
delivered by it pursuant to or as contemplated by this Agreement and to carry
out the transactions contemplated hereby and thereby. The execution, delivery
and performance by Buyer of this Agreement and each such other agreement,
document and instrument have been duly authorized by all necessary action of
Buyer, and no other action on the part of Buyer is required in connection
therewith. This Agreement and each agreement, document and instrument to be
executed and delivered by Buyer pursuant to or as contemplated by this Agreement
constitute, or will when executed and delivered by Buyer constitute, valid and
binding obligations of Buyer, enforceable in accordance with their respective
terms, except as the same may be limited by bankruptcy, insolvency,
reorganization, moratorium or other laws affecting the rights of creditors
generally and subject to the rules of law governing (and all limitations on)
specific performance, injunctive relief and other equitable remedies. The
execution, delivery and performance by Buyer of this Agreement and each such
other agreement, document and instrument:

            (a)    do not and will not violate any provision of the charter or
by-laws of Buyer;

            (b)    do not and will not violate any laws of the United States or
any state or other jurisdiction applicable to Buyer or require Buyer to obtain
any approval, consent or waiver of, or to make any filing with, any person or
entity (including any Governmental Authority) that has not been obtained or
made, except for required notification filings under the HSR Act and except for
such violations or failures that have not, and would not reasonably be expected
to have, a material adverse effect on Buyer's ability to consummate the
transactions contemplated by this Agreement; and

            (c)    do not and will not result in a breach of, constitute a
default under, accelerate any obligation under, require a consent under, cause a
termination under, or give rise to a right of termination of any indenture or
loan or credit agreement or any other agreement, contract, instrument, mortgage,
lien, lease, permit, authorization, order, writ, judgment, injunction, decree,
determination or arbitration award, whether written or oral, to which Buyer is a
party or by which the property of Buyer is bound or affected, except where such
breach, default, acceleration, failure or termination has not had, and would not
reasonably be expected to have, a material adverse effect on Buyer's ability to
consummate the transactions contemplated by this Agreement, or result in the
creation or imposition of any mortgage, pledge, lien, security interest or other
charge or encumbrance on any of the assets of Buyer.

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<Page>

     4.4    LITIGATION. There is no litigation pending or, to Buyer's knowledge,
threatened against it which would prevent or hinder the consummation of the
transactions contemplated by this Agreement.

     4.5    FINDER'S FEES. Buyer has not incurred or become liable for any
broker's commission or finder's fee relating to or in connection with this
Agreement or the transactions contemplated hereby.

     4.6    DOMESTIC RENTAL BUSINESS. Buyer does not as of the date hereof,
engage in the "domestic rental business" in any of the metropolitan areas in
which Laundry Leases are located. For purposes of this Section 4.6, "domestic
rental business" means the rental of washers, dryers and refrigerators to
individual domestic customers and to multi-family property owners or managers,
solely for use in private residences or individual units of multi-family
buildings.

SECTION 5.  COVENANTS OF BUYER.

     5.1    GENERAL COOPERATION. Buyer shall, at the request of Seller, do,
execute, acknowledge and deliver or cause to be done, executed, acknowledged and
delivered all and every further act, deed, conveyance, transfer and assurance as
Seller may reasonably request in order to evidence and otherwise facilitate the
consummation of the transactions contemplated by this Agreement and the
agreements and instruments contemplated hereby.

SECTION 6.  SURVIVAL OF WARRANTIES; FEES AND EXPENSES.

     6.1    SURVIVAL OF WARRANTIES. All representations, warranties, agreements,
covenants and obligations herein or in any Schedule or certificate delivered by
any party incident to the transactions contemplated hereby are material and may
be relied upon by the party receiving the same and shall survive the Closing
regardless of any investigation by or knowledge of such party and shall not
merge into the performance of any obligation by any party hereto, subject to the
provisions of Section 7 hereof.

     6.2    FEES AND EXPENSES. Except as otherwise expressly provided herein to
the contrary, each of the parties hereto will bear its own expenses in
connection with the negotiation and the consummation of the transactions
contemplated by this Agreement and the agreements entered into in connection
herewith, whether or not such transactions are consummated.

SECTION 7.  INDEMNIFICATION.

     7.1    INDEMNIFICATION BY SELLER. Seller and its respective successors and
permitted assigns will subsequent to the Closing jointly and severally indemnify
and hold harmless Buyer, its Subsidiaries (including without limitation, TLP)
and their affiliates and their respective officers, directors, employees and
agents (individually, a "BUYER INDEMNIFIED PARTY" and collectively, the "BUYER
INDEMNIFIED PARTIES") from and against and in respect of all losses,
liabilities, obligations, damages, deficiencies, actions, suits, proceedings,
demands, assessments, orders, judgments, fines, penalties, costs and expenses
(including the reasonable fees, disbursements and expenses of attorneys,
accountants and consultants) of any kind or nature whatsoever (whether or not
arising out of third-party claims and including all amounts paid in

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investigation, defense or settlement of the foregoing) sustained, suffered or
incurred by or made against (collectively "LOSSES" and individually a "LOSS")
any Buyer Indemnified Party arising out of, based upon or in connection with:

            (a)    fraud or an intentional misrepresentation by Seller of any of
its representations or warranties in this Agreement or in any Schedule, exhibit,
certificate, financial statement, agreement or other instrument delivered under
or in connection with this Agreement (including without limitation, the
Occupancy Agreement, the License Agreement and the Services Agreement);

            (b)    any breach of any representation or warranty made by Seller
in this Agreement or in any Schedule, exhibit, certificate, financial statement,
agreement or other instrument delivered under or in connection with this
Agreement (including without limitation, the Occupancy Agreement, the License
Agreement and the Services Agreement);

            (c)    any breach of any covenant or agreement made by Seller in
this Agreement or in any Schedule, exhibit, certificate, financial statement,
agreement or other instrument delivered under or in connection with this
Agreement (including without limitation, the Occupancy Agreement, the License
Agreement and the Services Agreement);

            (d)    any liability relating to Seller's failure to comply with the
provisions of any applicable bulk sales, fraudulent conveyance or other law for
the protection of creditors;

            (e)    any liability of Seller or the Business other than the
Assumed Liabilities;

            (f)    except for the Assumed TLP Liabilities, any and all
liabilities of TLP of any kind or nature, known, unknown, accrued, absolute,
contingent or otherwise, whether now existing or hereafter arising, including
without limitation, any liability arising out of, resulting from, or relating to
the operation of the Business prior to the Closing, including in connection with
events commencing or occurring or circumstances existing prior to the Closing
and continuing after the Closing; or

            (g)    any liability of TLP or Buyer (as general partner of TLP or
otherwise) to the limited partner of TLP, whether under the TLP Partnership
Agreement, the TLP Put/Option or otherwise, in excess of $2,600,000 in the
aggregate (including for purposes of determining such liability all amounts
payable to the limited partner of TLP pursuant to the TLP Put/Option assuming an
exercise of the option to purchase the limited partner interest between May 1,
2006 and June 30, 2006).

     For purposes of this Agreement, "ASSUMED TLP LIABILITIES" means (i) the
obligations of TLP under the Laundry Leases of TLP listed on SCHEDULE 1.1(a)(i)
attached hereto, but only to the extent such obligations: (A) arise after the
Closing Date; (B) do not arise from or relate to any breach by TLP of any
provision of any such Laundry Lease; (C) do not arise from or relate to any
event, circumstance or condition occurring or existing on or prior to the
Closing Date that, with notice or lapse of time or both, would constitute or
result in a breach by TLP, Buyer or any of their respective affiliates of any
provision of any such Laundry Lease; and (D) are ascertainable solely by
reference to the express terms of such Laundry Leases.

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<Page>

     Claims under clauses (a) through (g) of this Section 7.1 shall be
hereinafter collectively referred to as "BUYER INDEMNIFIABLE CLAIMS," and Losses
in respect of such claims shall be hereinafter collectively referred to as
"BUYER INDEMNIFIABLE LOSSES."

     7.2    LIMITATIONS ON INDEMNIFICATION BY SELLER.

            (a)    MAXIMUM INDEMNIFICATION. Subject to the exceptions set forth
in subsection (d)(ii) of this Section 7.2, the obligation of Seller to indemnify
Buyer Indemnified Parties in respect of any Buyer Indemnifiable Losses described
in or arising under Section 7.1(b) ("REPRESENTATION AND WARRANTY LOSSES") shall
be limited, in the aggregate, to an amount equal to nine million dollars
($9,000,000) (the "INDEMNITY CAP AMOUNT").

            (b)    SELLER'S BASKET. Subject to the exceptions set forth in
subsection (d)(ii) of this Section 7.2, no indemnification shall be payable with
respect to Representation and Warranty Losses except to the extent the
cumulative amount of all Representation and Warranty Losses under Section 7.1(b)
exceeds nine hundred thousand dollars ($900,000.00) in the aggregate (the
"SELLER'S BASKET"), whereupon the total amount of such Representation and
Warranty Losses shall be recoverable in accordance with the terms hereof.

            (c)    TIME LIMITATION. Subject to the exceptions set forth in
subsection (d)(ii) of this Section 7.2, no indemnification shall be payable to a
Buyer Indemnified Party with respect to any claim relating to Representation and
Warranty Losses asserted more than eighteen (18) months after the Closing Date
(the "EXPIRATION DATE"); provided that any claim for indemnification as to which
notice has been given prior to the Expiration Date shall survive such expiration
until final resolution of such claim. Notwithstanding the foregoing, no
indemnification shall be payable to a Buyer Indemnified Party with respect to
any claim relating to Representation and Warranty Losses arising out of a breach
of the representations contained in the last two sentences of Section 2.7 that
is asserted more than thirty (30) days after the Closing Inventory Count is
finally determined in accordance with Section 1.11.

            (d)    NO LIMITATION ON CERTAIN CLAIMS. Notwithstanding anything
herein to the contrary, Buyer Indemnified Parties shall be entitled to
dollar-for-dollar indemnification from the first dollar and shall not be subject
to the Seller's Basket, or the Indemnity Cap Amount, or any limitation as to
time (other than applicable legal statutes of limitation) in seeking
indemnification with respect to any of the following:

                   (i)      Losses described in or arising under Sections
     7.1(a), (c), (d), (e), (f) or (g);

                   (ii)     Losses described in or arising under Section 7.1(b)
     involving a breach by Seller of any of the representations and warranties
     contained in Sections 2.4, 2.6, 2.8, 2.18 or 2.19 hereof.

     If the same or substantially similar facts or circumstances constitute a
breach of a representation or warranty and provide the basis for a claim under
Sections 7.1(a), (c), (d), (e), (f) or (g), the limitations contained in this
Agreement with respect to Representation and Warranty Losses shall not apply to
such claim.

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<Page>

            (e)    EQUIPMENT INVENTORY. For purposes of calculating any Losses
resulting from a breach by Seller of the representations contained in the last
two sentences of Section 2.7, new washers and dryers shall be valued at $500 per
machine and used washers and dryers shall be valued at $200 per machine.

     7.3    INDEMNIFICATION BY BUYER. Buyer and its successors and permitted
assigns agree subsequent to the Closing to indemnify and hold harmless Seller,
its Subsidiaries and their affiliates and their respective officers, directors,
employees and agents (individually, a "SELLER INDEMNIFIED PARTY" and
collectively, the "SELLER INDEMNIFIED PARTIES") from and against and in respect
of all Losses arising out of, based upon or in connection with:

            (a)    fraud or an intentional misrepresentation by Buyer of any of
its representations, or warranties in this Agreement or in any schedule,
exhibit, certificate, financial statement, agreement or other instrument
delivered under or in connection with this Agreement (including without
limitation, the Occupancy Agreement, the License Agreement and the Services
Agreement);

            (b)    any breach of any representation or warranty made by Buyer in
this Agreement or in any Schedule, exhibit, certificate, financial statement,
agreement or other instrument delivered under or in connection with this
Agreement (including without limitation, the Occupancy Agreement, the License
Agreement and the Services Agreement);

            (c)    any breach of any covenant or agreement made by Buyer in this
Agreement or in any Schedule, exhibit, certificate, agreement or other
instrument delivered under or in connection with this Agreement (including
without limitation, the Occupancy Agreement, the License Agreement and the
Services Agreement); and

            (d)    any Assumed Liability or Assumed TLP Liabilities.

     Claims under clauses (a) through (d) of this Section 7.3 shall be
hereinafter collectively referred to as "SELLER INDEMNIFIABLE CLAIMS," and
Losses in respect of such claims shall be hereinafter collectively referred to
as "SELLER INDEMNIFIABLE LOSSES."

     7.4    LIMITATIONS ON INDEMNIFICATION BY BUYER.

            (a)    MAXIMUM INDEMNIFICATION. Buyer's obligation to indemnify
Seller Indemnified Parties in respect of Seller Indemnifiable Losses described
in or arising under Section 7.3(b) shall be limited, in the aggregate, to an
amount equal to nine million dollars ($9,000,000).

            (b)    BUYER'S BASKET. No indemnification shall be payable with
respect to Seller Indemnifiable Losses described in or arising under
Section 7.3(b) except to the extent the cumulative amount of all such Seller
Indemnifiable Losses exceeds nine hundred thousand dollars ($900,000) in the
aggregate (the "BUYER'S BASKET"), whereupon the total amount of such Seller
Indemnifiable Losses shall be recoverable in accordance with the terms hereof.

            (c)    NO LIMITATION ON CERTAIN CLAIMS. Notwithstanding anything
herein to the contrary, Seller Indemnified Parties shall be entitled to
dollar-for-dollar indemnification from the

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<Page>

first dollar and shall not be subject to the Buyer's Basket or any maximum
amount of claims, whether pursuant to this Section 7.4 or otherwise, or any
limitation as to time (other than applicable legal statutes of limitation) in
seeking indemnification from the Buyer with respect to Seller Indemnifiable
Losses described in or arising under Sections 7.3(a), (c) or (d).

            (d)    TIME LIMITATION. Subject to the exception set forth in
Section 7.4(c), no indemnification shall be payable to a Seller Indemnified
Party with respect to any claim asserted after the Expiration Date which relates
to Seller Indemnifiable Losses described in or arising under Section 7.3(b);
provided that any claim for indemnification as to which notice has been given
prior to the Expiration Date shall survive such expiration until final
resolution of such claim.

     7.5    NOTICE; DEFENSE OF CLAIMS.

            (a)    NOTICE OF CLAIMS. Promptly after receipt by an indemnified
party of notice of any claim, liability or expense to which the indemnification
obligations hereunder would apply, the indemnified party shall give notice
thereof in writing (a "CLAIM NOTICE") to the indemnifying party, but the
omission to so notify the indemnifying party promptly will not relieve the
indemnifying party from any liability except (i) to the extent that the
indemnifying party shall have been materially prejudiced as a result of the
failure or delay in giving such Claim Notice and (ii) that no indemnification
will be payable to an indemnified party with respect to any claim for which the
Claim Notice is given after expiration of the period for which such claim may be
made pursuant to Section 7.2(c) or 7.4(d) (as the case may be) of this
Agreement. Such Claim Notice shall state the information then available
regarding the amount and nature of such claim, liability or expense and shall
specify the provision or provisions of this Agreement under which the liability
or obligation is asserted.

            (b)    THIRD PARTY CLAIMS. With respect to third party claims, if
within thirty (30) days after receiving the Claim Notice the indemnifying party
gives written notice (the "DEFENSE NOTICE") to the indemnified party stating
that (i) it may be liable under the provisions hereof for indemnity in the
amount of such claim if such claim were successful and (ii) that it disputes and
intends to defend against such claim, liability or expense at its own cost and
expense, then counsel for the defense shall be selected by the indemnifying
party (subject to the consent of the indemnified party which consent shall not
be unreasonably withheld) and the indemnified party shall not be required to
make any payment with respect to such claim, liability or expense as long as the
indemnifying party is conducting a good faith and diligent defense at its own
expense; provided, however, that the assumption of defense of any such matters
by the indemnifying party shall relate solely to the claim, liability or expense
that is subject or potentially subject to indemnification.

     The indemnifying party shall have the right, with the consent of the
indemnified party, which consent shall not be unreasonably withheld, to settle
all identifiable matters related to claims by third parties which are
susceptible to being settled provided the indemnifying parties' obligation to
indemnify the indemnified party therefore will be fully satisfied. The
indemnifying party shall keep the indemnified party apprised of the status of
the claim, liability or expense and any resulting suit, proceeding or
enforcement action, shall furnish the indemnified party with all documents and
information that the indemnified party shall reasonably request and shall
consult

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<Page>

with the indemnified party prior to acting on major matters, including
settlement discussions. Notwithstanding anything herein stated, the indemnified
party shall at all times have the right to fully participate in such defense at
its own expense directly or through counsel; provided, however, if the named
parties to the action or proceeding include both the indemnifying party and the
indemnified party and representation of both parties by the same counsel would
be inappropriate under applicable standards of professional conduct, the expense
of separate counsel for the indemnified party shall be paid by the indemnifying
party.

     If no Defense Notice is given by the indemnifying party, or if diligent
good faith defense is not being or ceases to be conducted by the indemnifying
party, the indemnified party shall, at the expense of the indemnifying party,
undertake the defense of (with counsel selected by the indemnified party), and
shall have the right to compromise or settle such claim, liability or expense.
If such claim, liability or expense is one that by its nature cannot be defended
solely by the indemnifying party, then the indemnified party shall make
available all information and assistance that the indemnifying party may
reasonably request and shall cooperate with the indemnifying party in such
defense.

            (c)    NON-THIRD PARTY CLAIMS. With respect to non-third party
claims, if within thirty (30) days after receiving the Claim Notice the
indemnifying party does not give written notice to the indemnified party that it
contests such indemnity, the amount of indemnity payable for such claim shall be
as set forth in the Claim Notice. If the indemnifying party provides written
notice to the indemnified party within such 30-day period that it contests such
indemnity, the parties shall attempt in good faith to reach an agreement with
regard thereto within thirty (30) days of delivery of the indemnifying party's
notice. If the parties cannot reach agreement within such 30-day period, the
matter shall be submitted to J.A.M.S./Endispute, Inc. for arbitration pursuant
to Section 8.9.

SECTION 8.  MISCELLANEOUS.

     8.1    LAW GOVERNING. This Agreement shall be construed under and governed
by the internal laws of the State of Delaware without regard to its conflict of
laws provisions.

     8.2    NOTICES. Any notice, request, demand other communication required or
permitted hereunder shall be in writing and shall be deemed to have been given
(i) if sent by a nationally recognized overnight courier, properly addressed
with postage prepaid, on the next business day (or Saturday if sent for Saturday
delivery) or (ii) if sent by registered or certified mail, upon the sooner of
receipt or the expiration of three business (3) days after deposit in United
States post office facilities properly addressed with postage prepaid. All
notices will be sent to the addresses set forth below or to such other address
as such party may designate by notice to each other party hereunder:

            IF TO BUYER:

            Mac-Gray Services, Inc.
            c/o Mac-Gray Corporation
            22 Water Street
            Cambridge, MA  02141

                                       36
<Page>

            Attn:  Chief Executive Officer

            WITH A COPY TO:

            Goodwin Procter LLP
            Exchange Place
            Boston, MA  02109
            Attn:  Robert P. Whalen, Jr., Esq.

            IF TO SELLER:

            Web Service Company, Inc.
            3690 Redondo Beach Avenue
            Redondo Beach, CA  90278
            Attn:  Chief Executive Officer

            WITH A COPY TO:

            Bill Bloomfield, Jr.
            Web Service Company, Inc.
            3690 Redondo Beach Avenue
            Redondo Beach, CA  90278

            and

            Jeffer, Mangels, Butler & Marmaro LLP
            1900 Avenue of the Stars
            Los Angeles, California  90067
            Attn: Tim Lappen, Esq.

Any notice given hereunder may be given on behalf of any party by its counsel or
other authorized representative.

     8.3    ENTIRE AGREEMENT. This Agreement, including the Schedules and
Exhibits referred to herein and the other writings specifically identified
herein or contemplated hereby or delivered in connection with the transactions
contemplated hereby, is complete, reflects the entire agreement of the parties
with respect to its subject matter, and supersedes all previous written or oral
negotiations, commitments and writings.

     8.4    ASSIGNABILITY; SEVERABILITY.

            (a)    This Agreement shall be assignable by Buyer to any direct or
indirect subsidiary of Buyer although no such assignment shall relieve Buyer of
any liabilities or obligations under this Agreement. Neither this Agreement nor
any term or provision hereunder may be assigned or delegated by Seller without
the prior written consent of Buyer in its sole discretion. This Agreement and
the obligations of the parties hereunder (including specifically but without
limitation the indemnification obligations of Seller set forth in Section 7)
shall be

                                       37
<Page>

binding upon and enforceable by, and shall inure to the benefit of, the
parties hereto and their respective successors, executors, administrators,
estates, heirs and permitted assigns, and no others.

            (b)    Any provision of this Agreement that is deemed invalid,
illegal or unenforceable in any jurisdiction shall, as to that jurisdiction and
subject to this paragraph be ineffective to the extent of such invalidity,
illegality or unenforceability, without affecting in any way the remaining
provisions hereof in such jurisdiction or rendering that or any other provisions
of this Agreement invalid, illegal or unenforceable in any other jurisdiction.
If any covenant should be deemed invalid, illegal or unenforceable because its
scope is considered excessive, either in time or in geographical range, such
covenant shall be modified so that the scope of the covenant is reduced only to
the minimum extent necessary to render the modified covenant valid, legal and
enforceable.

     8.5    CAPTIONS AND GENDER. The captions in this Agreement are for
convenience only and shall not affect the construction or interpretation of any
term or provision hereof. The use in this Agreement of the masculine pronoun in
reference to a party hereto shall be deemed to include the feminine or neuter
pronoun, as the context may require.

     8.6    CERTAIN DEFINITIONS. For purposes of this Agreement, the term:

            (a)    "AFFILIATE" of a person shall mean a person that directly or
indirectly, through one or more intermediaries, controls, is controlled by, or
is under common control with, the first mentioned person;

            (b)    "CONTROL" (including the terms "CONTROLLED BY" and "UNDER
COMMON CONTROL WITH") means the possession, directly or indirectly or as trustee
or executor, of the power to direct or cause the direction of the management
policies of a person, whether through the ownership of stock, as trustee or
executor, by contract or credit arrangement or otherwise;

            (c)    "PERSON" means an individual, corporation, partnership,
association, limited liability company, trust or any unincorporated
organization; and

            (d)    "SUBSIDIARY" means any corporation more than fifty percent
(50%) of the outstanding voting securities of which, or any partnership, joint
venture, limited liability company or other entity more than fifty percent (50%)
of the total equity interest of which, is owned directly or indirectly by
Seller.

            (e)    "EMPLOYEE" means any employee of Seller or TLP prior to or at
the time of the Closing.

     8.7    EXECUTION IN COUNTERPARTS. This Agreement may be executed in two or
more counterparts, and delivered by facsimile transmission, each of which
counterparts shall be deemed an original, but all of which shall constitute one
and the same document.

     8.8    AMENDMENTS; WAIVERS. This Agreement may not be amended or modified,
nor may compliance with any condition or covenant set forth herein be waived,
except by a writing duly and validly executed by each of the parties hereto, or,
in the case of a waiver, the party

                                       38
<Page>

waiving compliance. No delay on the part of any party in exercising any right,
power or privilege hereunder shall operate as a waiver thereof, nor shall any
waiver on the part of any party of any such right, power or privilege, or any
single or partial exercise of any such right, power or privilege, preclude any
further exercise thereof or the exercise of any other such right, power or
privilege.

     8.9    DISPUTE RESOLUTION. Except with respect to injunctive relief, which
may be sought in a court of competent jurisdiction, as more specifically set
forth below, all disputes, claims, or controversies arising out of or relating
to this Agreement or any other agreement executed and delivered pursuant to this
Agreement or the negotiation, validity or performance hereof and thereof or the
transactions contemplated hereby and thereby that are not resolved by mutual
agreement shall be resolved solely and exclusively by binding arbitration to be
conducted before J.A.M.S./Endispute, Inc. or its successor. The arbitration
shall be held in Miami, Florida before a single arbitrator and shall be
conducted in accordance with the rules and regulations promulgated by
J.A.M.S./Endispute, Inc. unless specifically modified herein.

     The parties covenant and agree that the arbitration shall commence within
ninety (90) days of the date on which any party files a written demand for
arbitration hereto. In connection with the arbitration proceeding, the
arbitrator shall have the power to order the production of documents by each
party and any third-party witnesses. In addition, each party may take up to
three depositions as of right, and the arbitrator may in his or her discretion
allow additional depositions upon good cause shown by the moving party. However,
the arbitrator shall not have the power to order the answering of
interrogatories or the response to requests for admission. In connection with
any arbitration, each party shall provide to the other, no later than seven (7)
business days before the date of the arbitration, the identity of all persons
that may testify at the arbitration and a copy of all documents that may be
introduced at the arbitration or considered or used by a party's witness or
expert. The arbitrator's decision and award shall be made and delivered within
six (6) months of the selection of the arbitrator. The arbitrator's decision
shall set forth a reasoned basis for any award of damages or finding of
liability. The arbitrator shall not have the power to award damages in excess of
actual compensatory damages and shall not multiply actual damages or award
punitive damages or any other damages that are specifically excluded under this
Agreement, and each party hereby irrevocably waives any claim to such damages.

     The parties covenant and agree that they will participate in the
arbitration in good faith, that they will share equally the fees and expenses of
J.A.M.S./Endispute, Inc. and that they will each bear their own attorneys' fees
and expenses, except as otherwise provided herein. The arbitrator may in his or
her discretion assess costs and expenses (including the reasonable attorneys'
and experts' fees and expenses of the prevailing party) against any party to a
proceeding. Any party unsuccessfully refusing to comply with an order of the
arbitrators shall be liable for costs and expenses, including attorneys' fees,
incurred by the other party in enforcing the award. This Section applies equally
to requests for temporary, preliminary or permanent injunctive relief, except
that in the case of temporary or preliminary injunctive relief any party may
proceed in court without prior arbitration for the limited purpose of avoiding
immediate and irreparable harm. The provisions of this Section shall be
enforceable in any court of competent jurisdiction. The prevailing party in any
action for injunctive relief will be entitled to payment of reasonable
attorneys' fees and expenses.

                                       39
<Page>

     Each of the parties hereto irrevocably and unconditionally consents to the
exclusive jurisdiction of J.A.M.S./Endispute, Inc. to resolve all disputes,
claims or controversies arising out of or relating to this Agreement or any
other agreement executed and delivered pursuant to this Agreement or the
negotiation, validity or performance hereof and thereof or the transactions
contemplated hereby and thereby and further consents to the jurisdiction of the
courts of Florida for the purposes of enforcing the arbitration provisions of
this Section 8.9. Each party further irrevocably waives any objection to
proceeding before J.A.M.S./Endispute, Inc. based upon lack of personal
jurisdiction or to the laying of the venue and further irrevocably and
unconditionally waives and agrees not to make a claim in any court that
arbitration before J.A.M.S./Endispute, Inc. has been brought in an inconvenient
forum. Each of the parties hereto hereby consents to service of process by
registered mail at the address to which notices are to be given. Each of the
parties hereto agrees that its or his submission to jurisdiction and its or his
consent to service of process by mail are made for the express benefit of the
other parties hereto.

                                  [END OF TEXT]

                                       40
<Page>

     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed as of the date first set forth above by their duly authorized
representatives.

                                                 BUYER:

                                                 MAC-GRAY SERVICES, INC.

                                                 By:
                                                    ----------------------------
                                                    Name:
                                                    Title:

                                                 SELLER:

                                                 WEB SERVICE COMPANY, INC.

                                                 By:
                                                    ----------------------------
                                                    Name:
                                                    Title:<Page>

                                                                   Exhibit 10.19

                           TRADEMARK LICENSE AGREEMENT

         This TRADEMARK LICENSE AGREEMENT (this "Agreement"), is entered into as
of January 10, 2005 (the "Effective Date") by and between Web Service Company,
Inc., a California Corporation ("Licensor") and Mac-Gray Services, Inc., a
Delaware corporation ("Licensee").

         WHEREAS, pursuant to that certain Asset Purchase Agreement dated as of
the date hereof (the "Purchase Agreement") by and between Licensor and Licensee,
Licensee has acquired from Licensor substantially all of the property, assets
and business comprising the laundry route business of Licensor in the states of
Alabama, Arkansas, Arizona (except for the counties of Mojave and Yuma,
Arizona), Colorado, Louisiana, Mississippi, Oregon, New Mexico, Oklahoma, Texas,
Utah (except for the counties of Iron and Washington, Utah), Washington, and
Wyoming, and only in the counties of Modoc and Siskiyou, California and the
county of Elko, Nevada;

         WHEREAS, in connection with the transactions contemplated in the
Purchase Agreement to be executed concurrently with the execution of this
Agreement, Licensor has agreed to grant Licensee (a) a license to use the
tradename "Web" and the trademark "WEB" which is the subject of U.S. Trademark
Registration No. 1645075 (collectively, the "Tradenames" and each a
"Tradename"), and (b) a limited license to use the trademarks and service marks
set forth on the attached Exhibit A (collectively, the "Trademarks" and each a
"Trademark") in the states of Alaska, Arizona (other than the counties of Mojave
and Yuma, Arizona), Arkansas, Colorado, Idaho, Iowa, Kansas, Louisiana,
Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma,
Oregon, South Dakota, Texas, Utah (other than the counties of Iron and
Washington, Utah), Washington and Wyoming, and only in the counties of Modoc and
Siskiyou, California and the county of Elko Nevada (collectively, the
"Territory") , subject to the restrictions, terms and conditions herein; and

         WHEREAS, the execution and delivery of this Agreement is a condition
precedent to the consummation of the transactions contemplated by the Purchase
Agreement.

         NOW, THEREFORE, in consideration of the mutual promises and agreements
herein contained and for other good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto hereby agree as
follows:

         1. GRANT OF LICENSE.

            1.1 LICENSE. Licensor hereby grants to Licensee:

                                       1
<Page>

                a. an exclusive (to the extent set forth in Section 1.2 below),
perpetual (except as provided in Section 2 below), irrevocable (except as
provided in Section 2 below), fully paid-up, royalty-free right and license (the
"Tradename License") to display and use the Tradenames in the Territory in
connection with the Subject Assets (as defined in the Purchase Agreement), the
laundry route business acquired by Licensee from Licensor and Licensor's
subsidiary pursuant to the Purchase Agreement, as Licensee may conduct such
business, and/or Licensee's business relating to the sale of commercial laundry
equipment in the Territory (collectively, the "Licensed Services"), provided
that the Tradename License shall not include, and Licensee shall not use, the
tagline "multifamily laundry system", or the same typefont, design, or style
used by Licensor, including but not limited to those which are the subject of
U.S. Registration Nos. 2605945 (tornado design only), 2605944 (WEB stylized),
and 1645076 (WEB stylized). The parties agree that the Tradename License
includes, without limitation and subject to the requirements of Section 3 below,
the right to use and display the Tradenames in accordance with this Section
1.1(a): (i) at trade shows within and outside the Territory, (ii) on world wide
web sites and (iii) in trade journals and similar publications distributed
within and outside of the Territory.

                b. an exclusive (to the extent set forth in Section 1.2 below),
irrevocable (except as provided in Section 2 below), fully paid-up, royalty-free
right and license (the "Trademark License") to display and use the Trademarks,
provided that the Trademark License shall only apply to (i) Printed Materials
(as defined below), (ii) Vehicles (as defined in the Purchase Agreement) and
Machines (as defined in the Purchase Agreement) (the foregoing Printed
Materials, Vehicles, and Machines shall be collectively referred to as the
"Licensed Goods"). Printed Materials means only those signs and pre-printed
brochures, stationary, business cards and business forms as are in existence on
the Closing Date and located at the Licensor branch office locations that are to
be occupied by Licensee under the Occupancy Agreement (as defined in the
Purchase Agreement). On and after the one year anniversary date of this
Agreement, Licensee shall destroy all remaining Printed Materials and shall not
use the Trademarks on any other Printed Materials after that date. Also on and
after the one year anniversary date of this Agreement, Licensee shall remove the
Trademarks from all Vehicles, but Licensee shall thereafter have the right to
use the Tradenames on the Vehicles in accordance with the Tradename License
requirements provided in Section 1.1(a). The Trademark License with respect to
the Machines shall apply only to any existing identification marks appearing on
Machines acquired by Licensee as of the Closing Date, and only for so long as
such Machines remain in service; provided that the Trademark License shall
terminate with respect to any remaining Machines in service on the 10th
anniversary date of this Agreement. The parties agree that the Trademark License
does not include any right to use the Trademarks: (i) in any general advertising
in any media whatsoever, (ii) at any trade shows within or outside the
Territory, (iii) on any world wide web sites, or (iv) in any trade journals or
similar publications in any location, whether within or outside of the
Territory.

                                       2
<Page>

            1.2 EXCLUSIVITY. Licensor shall not use or display or grant licenses
or rights to or otherwise permit third parties to use or display the Tradenames
or the Trademarks in the Territory, except that (i) Licensor may continue to
permit Azuma Leasing CT, L.P. ("Azuma"), to refer to itself as the successor to
Licensor for the domestic rental business, as provided for in Section 14.3 of
the Amended and Restated Asset Purchase Agreement, dated as of July 31, 2003, by
and between Licensor and Azuma and (ii) Licensor may continue to permit Web
Internet, LLC to continue to use the name "Web" in connection with its internet
hosting business conducted throughout the world.

         2. TERM AND TERMINATION.

            2.1 The Tradename License and the Trademark License shall become
effective on the Effective Date and shall continue for the applicable periods
respectively provided in Section 1.1(a) and (b); however, Sections 2.5, 2.6,
3.5, 4.3, 6, and 7 shall survive termination of either or both of the Tradename
License and the Trademark License.

            2.2 Licensee may terminate the Tradename License or the Trademark
License at any time upon written notice to Licensor.

            2.3 Licensor shall have the right to seek and obtain an order
against Licensee for specific performance with respect to any unlawful or
unauthorized use of the Tradenames or the Trademarks or to enjoin any continuing
breach of this Agreement by Licensee of Sections 1, 3.1, 3.2, 3.3 and/or 3.5.

            2.4 Licensor may terminate the Tradename License and/or the
Trademark License only upon a material breach by Licensee of any of the
following Sections of this Agreement, which breach is not cured by Licensee
within forty-five (45) days after receiving written notice from Licensor:
Section 1, 3.1, 3.3, 6 or 7.8. Licensor shall have no right to terminate the
Tradename License or the Trademark License as a result of any other breach of
this Agreement by Licensee, but, subject to Section 7.4 below, Licensee shall
have any and all other rights available to it under this Agreement or under
applicable law with respect to any other breach of this Agreement by Licensee.

            2.5 The exercise of Licensor's rights pursuant to Sections 2.3
and/or 2.4 hereof shall be in addition to and shall not prejudice any other
rights or claims that Licensor may have against Licensee; provided that in no
event shall such other rights or claims modify Licensor's remedies Set forth in
Sections 2.3 and 2.4 with respect to seeking specific performance and the right
to terminate, as applicable.

            2.6 Upon termination of this Agreement for any reason whatsoever:

                a. The Tradename License and the Trademark License granted
herein, if not expired, shall immediately terminate; and

                                       3
<Page>

                b. Licensee shall immediately cease all use of the Tradenames
and the Trademarks in connection with the Licensed Services and the Licensed
Goods.

         3. RESTRICTIONS ON USE.

            3.1 NO REGISTRATION OF SIMILAR TRADEMARKS BY LICENSEE. Licensee
agrees that it shall not register in the Territory any mark which is the same or
substantially similar to the Tradenames or the Trademarks. Notwithstanding the
foregoing, the parties agree that Licensee shall have the right to register to
conduct business anywhere in the Territory under fictitious business name(s)
which include "Web" in accordance with the applicable laws of any state or local
municipality in the Territory and register the Internet domain name
WWW.WEB-ILS.COM, and such other Internet domain names as shall be approved in
writing by Licensor prior to registration by Licensee, provided that Licensee is
otherwise in compliance with the terms of the Tradename License.

            3.2 QUALITY CONTROL AND COOPERATION.

                a. Licensor shall have the right to monitor the use of the
Tradenames and the Trademarks by Licensee for the purpose of protecting and
maintaining the standards of quality established by Licensor. If Licensor at any
time finds that Licensee's use of the Tradenames or the Trademarks is not
consistent with Licensor's reasonable standards of quality, Licensor may notify
Licensee in writing of such deficiencies, and if Licensee fails to correct such
deficiencies within forty-five (45) days after receipt of such notice, Licensor
may, at its election, pursue its remedies under Sections 2.3 and 2.5 of this
Agreement.

                b. Licensor and Licensee shall cooperate in good faith to
minimize any consumer confusion between Licensor and Licensee and their
respective geographic territories among consumers and the trade.

            3.3 RESERVATION OF RIGHTS. Nothing in this Agreement shall give
Licensee any right, title, or interest in the Tradenames or the Trademarks other
than the right to use the Tradenames and the Trademarks pursuant to the terms of
this Agreement. Licensee agrees that it shall not use the Tradenames or the
Trademarks outside of the Territory, except as provided in Section 1.1(a) of
this Agreement with respect to the Tradenames. Licensor reserves all rights to
the Tradenames and the Trademarks except as expressly granted herein to
Licensee.

            3.4 LICENSEE'S USE OF TAGLINES. Licensor and Licensee acknowledge
that Licensee may use taglines developed by Licensee in association with the
Tradenames, including, without limitation, Licensee's taglines "Intelligent
Laundry" and "Intelligent Laundry Systems." Licensor expressly acknowledges that
Licensee's use of any tagline developed by Licensee in association with the
Tradenames hereunder inures to the sole benefit of Licensee and shall not

                                       4
<Page>

confer on Licensor any proprietary rights in or to any such tagline, which shall
at all times remain with Licensee.

            3.5 LICENSEE'S ACKNOWLEDGMENTS. Licensee expressly acknowledges that
its use of the Tradenames and the Trademarks pursuant to the Tradename License
and the Trademark License inures to the benefit of Licensor and shall not confer
on Licensee any proprietary rights to the Tradenames or the Trademarks, which
shall at all times remain with Licensor. Licensee acknowledges and agrees that,
subject to the rights and licenses granted in this Agreement, the Tradenames and
the Trademarks, and any variations of any of the foregoing which prominently
include "WEB" which may be adopted by Licensor (collectively, "Licensor's
Marks") are and shall remain the sole and exclusive property of Licensor.
Licensee's right to use the Tradenames and the Trademarks arises only pursuant
to this Agreement. Licensee shall not at any time, either during the term of the
Tradename License or the Trademark License or thereafter (a) challenge
Licensor's right, title or interest in Licensor's Marks, (b) challenge the
validity of the Tradename License or the Trademark License, or (c) challenge the
validity, enforceability, or scope of Licensor's Marks, or any applications or
registrations thereof owned by Licensor, or (c) claim any right, title or
interest in and to Licensor's Marks adverse to Licensor.

         4. PROTECTION AND DEFENSE OF TRADENAMES AND TRADEMARKS.

            4.1 RIGHT OF LICENSOR TO BRING ACTION. Licensee and Licensor shall
each promptly notify the other party in writing if and when such party knows of
any actual, threatened or suspected infringement or dilution of the Tradenames
or any Trademark. Licensor has the right, but not the obligation, to take any
action with respect to any actual, threatened or suspected infringement,
misappropriation or dilution of the Tradenames or any Trademark as Licensor
deems advisable to protect and/or enforce such Tradename or Trademark. Licensee,
at Licensor's expense, shall reasonably cooperate with Licensor in all respects
in such action. In no event shall Licensor be required to take any action if
Licensor deems it inadvisable to so do.

            4.2 RIGHT OF LICENSEE TO BRING ACTION. Notwithstanding any of the
foregoing, if Licensor does not file any such action above to restrain or pursue
remedies based on any actual, threatened or suspected infringement or dilution
of any Tradename or any Trademark within forty-five (45) days after the receipt
of a written request to do so from Licensee, then the Licensee, at the
Licensee's expense and discretion, shall have the right, but not the obligation,
to take such action to restrain or pursue remedies based on any infringement,
threatened infringement or suspected infringement of any Tradename or any
Trademark, provided that Licensee's rights with respect to the Tradenames
pursuant to this Section 4.2 shall only arise during the term of the Tradename
License, and that Licensee's rights with respect to the Trademarks pursuant to
this Section 4.2 shall arise only during the term of the Trademark License.
Licensee shall provide written notice to Licensor within five (5) business days
of the commencement of any such action, and shall, upon Licensor's request
provide Licensor with

                                       5
<Page>

copies of all correspondence and court documents in connection with such action.
Licensor, at Licensee's expense, shall reasonably cooperate with the Licensee in
all respects in such action. Licensor, at its option and expense, may actively
participate as a party in such action. Licensee shall have the sole and
exclusive right to control prosecution of such action, and the right to settle
and compromise such action or dispute; provided that Licensee will obtain
Licensor's prior written consent before settling any such action in a manner
that affects Licensor's rights in any such Trademark, such consent not to be
unreasonably withheld or delayed. In the event any monetary recovery in
connection with such action or settlement is obtained, such recovery shall be
applied in the following priority: first, to reimburse the Licensee for its
total expenses incurred in connection with such action; second, to reimburse
Licensor for any and all of its expenses incurred in connection with such
action; and third, the balance, if any, to Licensee.

            4.3 DEFENSE OF LITIGATION. Licensor hereby agrees to indemnify,
defend and hold Licensee harmless from and against any loss, liability, damage,
cost or expense (including reasonable attorney fees) resulting from any third
party claim of infringement or dilution arising out of or related to the use of
the Tradenames or the Trademarks by Licensee in the Territory in a manner
authorized by this Agreement, provided that the claim is filed within one (1)
year of the date of this Agreement. Licensee shall provide Licensor prompt
notice of any such claim.

         5. MAINTENANCE OF TRADEMARKS AND TRADENAMES.

            5.1 TRADEMARKS. During the term of the Trademark License, Licensor
will take all necessary or desirable steps that are consistent with reputable
industry practice to prosecute and/or maintain each Trademark application or
registration identified in Exhibit A hereto, including, without limitation,
making timely payment of all applicable registration and maintenance fees. If
during the term of the Trademark License Licensor fails to so properly prosecute
and/or maintain any of the Trademark applications or registrations identified in
Exhibit A hereto in a timely manner following written notice to Licensor at
least forty-five (45) days' opportunity to cure, Licensee shall have the right,
at Licensee's own expense, during the term of the Trademark License to take all
acts as necessary to prosecute and/or maintain the validity and enforceability
of any Trademark application or registration identified in Exhibit A hereto, and
Licensor hereby irrevocably designates and appoints each officer of the Licensee
as its agent and attorney-in-fact to execute any papers on Licensor's behalf,
and to take any and all actions as the Licensee may deem necessary or desirable
in order to so prosecute and/or maintain the validity and enforceability of any
such Trademark application or registration.

            5.2 During the term of the Tradename License, Licensor will take all
necessary or desirable steps that are consistent with reputable industry
practice to prosecute and/or maintain the Tradename which is the subject of U.S.
Trademark Registration No. 1645075, including, without limitation, making timely
payment of all applicable registration and maintenance fees. If during the term
of the Tradename License Licensor fails to so properly prosecute and/or maintain
such Tradename in a timely manner following written notice to

                                       6
<Page>

Licensor at least forty-five (45) days' opportunity to cure, Licensee shall have
the right, at Licensee's own expense, during the term of the Tradename License
to take all acts as necessary to prosecute and/or maintain the validity and
enforceability of such Tradename, and Licensor hereby irrevocably designates and
appoints each officer of the Licensee as its agent and attorney-in-fact to
execute any papers on Licensor's behalf, and to take any and all actions as the
Licensee may deem necessary or desirable in order to so prosecute and/or
maintain the validity and enforceability of such Tradename.

         6. INDEMNITY BY LICENSEE. Except as otherwise set forth in this
Agreement, Licensor shall have no liability or responsibility for Licensee's use
of the Tradenames or the Trademarks. Except for matters which are the subject of
Licensor's indemnification obligations under Section 4.3 above, Licensee shall
indemnify, defend and hold harmless Licensor and its officers, directors,
employees, shareholders, affiliates, parent and subsidiary companies, customers,
vendors, partners, representatives and agents from and against any and all
claims, demands, lawsuits, actions, proceedings, liabilities, losses, damages,
fees, costs and expenses (including without limitation attorneys' fees and costs
of investigation and experts) arising out of, resulting from or relating to (a)
any claims of third parties against the Licensor or the foregoing individuals
and/or entities involving the Licensed Services and/or the Licensed Goods in the
Territory, or the promotion, marketing, advertising or other use of the
Tradenames or Trademarks by Licensee in connection therewith; (b) any claims of
third parties against the Licensor or the foregoing individuals and/or entities
arising from Licensee's use of any and all marks, letters, words, symbols,
characters, designs, and the like in connection with the Licensed Services
and/or the Licensed Goods, irrespective of Licensor's approval thereof, or (c)
Licensee's filings with any trademark office pursuant to Section 5 of this
Agreement.

         7. MISCELLANEOUS.

            7.1 SEVERABILITY. In the event that any provision of this Agreement
is found to be unenforceable, such provision will be reformed only to the extent
necessary to make it enforceable, and the remainder will continue in effect, to
the extent consistent with the intent of the parties as of the Effective Date.

            7.2 RELATIONSHIP OF THE PARTIES. Nothing in this Agreement shall be
construed to place the parties hereto in an agency, employment, franchise, joint
venture, or partnership relationship. Neither party will have the authority to
obligate or bind the other in any manner, and nothing herein contained shall
give rise or is intended to give rise to any rights of any kind to any third
parties. Neither party will represent to the contrary, either expressly,
implicitly or otherwise.

            7.3 GOVERNING LAW. This Agreement shall be construed under and
governed by the internal laws of the State of Delaware without regard to its
conflict of laws provisions.

                                       7
<Page>

            7.4 ARBITRATION. Except with respect to injunctive relief, which may
be sought in a court of competent jurisdiction, as more specifically set forth
below, all disputes, claims, or controversies arising out of or relating to this
Agreement or any other agreement executed and delivered pursuant to this
Agreement or the negotiation, validity or performance hereof and thereof or the
transactions contemplated hereby and thereby that are not resolved by mutual
agreement shall be resolved solely and exclusively by binding arbitration to be
conducted before J.A.M.S./Endispute, Inc. or its successor. The arbitration
shall be held in Miami, Florida before a single arbitrator and shall be
conducted in accordance with the rules and regulations promulgated by
J.A.M.S./Endispute, Inc. unless specifically modified herein.

         The parties covenant and agree that the arbitration shall commence
within ninety (90) days of the date on which any party files a written demand
for arbitration hereto. In connection with the arbitration proceeding, the
arbitrator shall have the power to order the production of documents by each
party and any third-party witnesses. In addition, each party may take up to
three depositions as of right, and the arbitrator may in his or her discretion
allow additional depositions upon good cause shown by the moving party. However,
the arbitrator shall not have the power to order the answering of
interrogatories or the response to requests for admission. In connection with
any arbitration, each party shall provide to the other, no later than seven (7)
business days before the date of the arbitration, the identity of all persons
that may testify at the arbitration and a copy of all documents that may be
introduced at the arbitration or considered or used by a party's witness or
expert. The arbitrator's decision and award shall be made and delivered within
six (6) months of the selection of the arbitrator. The arbitrator's decision
shall set forth a reasoned basis for any award of damages or finding of
liability. The arbitrator shall not have the power to award damages in excess of
actual compensatory damages and shall not multiply actual damages or award
punitive damages or any other damages that are specifically excluded under this
Agreement, and each party hereby irrevocably waives any claim to such damages.

         The parties covenant and agree that they will participate in the
arbitration in good faith, that they will share equally the fees and expenses of
J.A.M.S./Endispute, Inc. and that they will each bear their own attorneys' fees
and expenses, except as otherwise provided herein. The arbitrator may in his or
her discretion assess costs and expenses (including the reasonable attorneys'
and experts' fees and expenses of the prevailing party) against any party to a
proceeding. Any party unsuccessfully refusing to comply with an order of the
arbitrators shall be liable for costs and expenses, including attorneys' fees,
incurred by the other party in enforcing the award. This Section applies equally
to requests for temporary, preliminary or permanent injunctive relief, except
that in the case of temporary or preliminary injunctive relief any party may
proceed in court without prior arbitration for the limited purpose of avoiding
immediate and irreparable harm. The provisions of this Section shall be
enforceable in any court of competent jurisdiction. The prevailing party in any
action for injunctive relief will be entitled to payment of reasonable
attorneys' fees and expenses. Each of the parties hereto irrevocably and
unconditionally consents to the exclusive jurisdiction of J.A.M.S./Endispute,
Inc. to resolve all

                                       8
<Page>

disputes, claims or controversies arising out of or relating to this Agreement
or any other agreement executed and delivered pursuant to this Agreement or the
negotiation, validity or performance hereof and thereof or the transactions
contemplated hereby and thereby and further consents to the jurisdiction of the
courts of Florida for the purposes of enforcing the arbitration provisions of
this Section. Each party further irrevocably waives any objection to proceeding
before J.A.M.S./Endispute, Inc. based upon lack of personal jurisdiction or to
the laying of the venue and further irrevocably and unconditionally waives and
agrees not to make a claim in any court that arbitration before
J.A.M.S./Endispute, Inc. has been brought in an inconvenient forum. Each of the
parties hereto hereby consents to service of process by registered mail return
receipt requested at the address to which notices are to be given. Each of the
parties hereto agrees that its or his submission to jurisdiction and its or his
consent to service of process by mail are made for the express benefit of the
other parties hereto.

            7.5 NOTICES. All notices or other communications required or
permitted to be given by either party to the other party hereunder shall be
given in the manner and to the addresses specified in Section 10.2 of the
Purchase Agreement.

            7.6 CONSTRUCTION. This Agreement has been negotiated by each of the
parties hereto and each of their respective counsel. This Agreement will be
fairly interpreted in accordance with its terms and without any strict
construction in favor of or against either party.

            7.7 COMPLETE AGREEMENT; NO WAIVER. This Agreement, together with the
Purchase Agreement, constitutes the entire agreement between the parties with
respect to the subject matter of this Agreement. It supersedes and replaces all
prior or contemporaneous understandings or agreements, written or oral,
regarding such subject matter, and prevails over any conflicting terms or
conditions contained on printed forms submitted with purchase orders, sales
acknowledgments or quotations. This Agreement may not be modified or waived, in
whole or part, except in writing and signed by an officer or duly authorized
representative of each party. Failure by either party to enforce any provision
of this Agreement will not be deemed a waiver of future enforcement of that or
any other provision.

            7.8 ASSIGNMENT. This Agreement shall be binding upon and inure to
the benefit of each of the parties hereto and their respective successors and
assigns. Licensee may not assign or sublicense any of its rights hereunder
without the prior written consent of Licensor.

            7.9 NO THIRD PARTY RIGHTS. This Agreement is not for the benefit of
any third party and shall not be considered to grant any right or remedy to any
third party whether or not referred to in this Agreement.

            7.10 SECTION HEADINGS. The section headings used herein are for the
convenience of the parties only, are not substantive and shall not be used to
interpret or construe any of the provisions contained herein.

                                       9
<Page>

         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the Effective Date.

LICENSOR:                                   LICENSEE:
--------                                    --------

Web Service Company, Inc.                   Mac-Gray Services, Inc.

By ________________________                 By __________________________

Name: _____________________                 Name: _______________________

Title: ______________________               Title: ________________________

                                       10
<Page>

                                    EXHIBIT A

                                   TRADEMARKS

Design Only (Tornado) (Registration No. 2605945), registered 08/06/2002

[GRAPHIC OF A TORNADO SYMBOL]

WEB (Stylized) (Registration No. 2605944), registered 08/06/2002

[GRAPHIC OF THE WORD "WEB"]

WEB (Stylized) (Registration No. 1645076), registered 05/21/1991

[ANOTHER GRAPHIC OF THE WORD "WEB"]

                                       11

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