Document:

EX-10.1

 

Exhibit 10.1

EXECUTION COPY

SECOND AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT

     SECOND AMENDMENT, dated as of December 12, 2006 (this “Amendment”), to the Amended and
Restated Credit Agreement, dated as of June 29, 2005 (as amended, supplemented or otherwise
modified from time to time, the “Credit Agreement”), among Gartner, Inc. (the
“Borrower”), the several lenders from time to time parties thereto (the “Lenders”),
Bank of America, N.A., as syndication agent, Citizens Bank of Massachusetts and LaSalle Bank
National Association, as documentation agents, and JPMorgan Chase Bank, N.A., as administrative
agent (in such capacity, the “Administrative Agent”).

W I T N E S S E T H:

     WHEREAS, the Borrower, the Administrative Agent and the Lenders are parties to the Credit
Agreement;

     WHEREAS, the Borrower has requested that the Lenders make certain amendments to the Credit
Agreement as set forth herein; and

     WHEREAS, the Lenders are willing to agree to the requested amendments;

     NOW THEREFORE, in consideration of the premises herein contained and for other good and
valuable consideration, the receipt of which is hereby acknowledged, the parties hereto hereby
agree as follows:

     1. Defined Terms. Unless otherwise defined herein, terms defined in the Credit
Agreement and used herein shall have the meanings given to them in the Credit Agreement.

     2. Amendment of Section 1.1 (Definitions).

     (a) The definition of “2006 Stock Repurchase” is hereby amended by deleting “$30,000,000” and
inserting in lieu thereof “$230,000,000”.

     (b) The definition of “IFSC” is hereby amended by inserting the following language at the end
thereof: “, together with any of its successors, including Gartner Europe Holdings, B.V., a limited
liability company organized under the laws of the Netherlands”.

     (c) The following definitions shall be added in the appropriate alphabetical order:

     “Interim Notes”: the collective reference to any promissory note
evidencing loans under the Interim Term Credit Agreement.

     “Interim Term Credit Agreement”: Credit Agreement, dated as of
December 13, 2006 (as amended, supplemented or otherwise modified from time to
time), among the Borrower, the several banks and other financial institutions or
entities from time to time parties thereto and JPMorgan Chase Bank, as
administrative agent.

 

 

2

     “Interim Term Guarantee”: the Guarantee, dated as of December 13,
2006, executed and delivered by each Subsidiary Guarantor.

     “Interim Term Loan Document”: the Interim Term Credit Agreement, the
Interim Term Guarantee, the Interim Notes and any amendment, waiver, supplement or
other modification to any of the foregoing.

     3. Amendment of Section 7.2(h) (Indebtedness). Section 7.2(h) is hereby amended by
deleting “[Intentionally omitted]” and inserting in lieu thereof “Indebtedness of any Loan Party
pursuant to any Interim Term Loan Document;”.

     4. Amendment of Section 7.10 (Transactions with Affiliates). Section 7.10 is hereby
amended by inserting the following at the end thereof: “; provided, that 2006 Stock
Repurchases shall not be subject to this Section 7.10”.

     5. Amendment of Section 7.14 (Negative Pledge Clauses). Section 7.14 is hereby
amended by deleting the term “and” set forth at the end of clause (b) and inserting the following
language at the end thereof: “; and (d) the Interim Term Credit Agreement and the other Interim
Term Loan Documents”.

     6. Amendment of Section 7.15 (Clauses Restricting Subsidiary Distributions). Section
7.15 is hereby amended by deleting the term “and” set forth at the end of clause (iii) and
inserting the following language at the end thereof: “and (v) any restrictions under the Interim
Term Loan Documents”.

     7. Representations and Warranties. On and as of the Second Amendment Effective Date,
the Borrower hereby confirms, reaffirms and restates the representations set forth in Section 4 of
the Credit Agreement, except to the extent that such representations and warranties expressly
relate to a specific earlier date in which case the Borrower hereby confirms, reaffirms and
restates such representations and warranties as of such earlier date.

     8. Conditions to Effectiveness. This Amendment shall become effective upon the
satisfaction of the following conditions (the effective date of this Amendment, the “Second
Amendment Effective Date”):

     (a) The Administrative Agent shall have received counterparts of this Amendment executed by
the Borrower, the Administrative Agent and the Required Lenders as of the date hereof.

     (b) The Administrative Agent shall have received counterparts of the Acknowledgement and
Consent attached hereto, executed and delivered by an authorized officer of each Loan Party party
thereto.

     (c) The Administrative Agent, the Lenders, J.P. Morgan Securities Inc. and counsel to the
Administrative Agent and J.P. Morgan Securities Inc. shall have received all fees required to be
paid, and all expenses for which invoices have been presented, on or before the Second Amendment
Effective Date.

     (d) Each of the representations and warranties made by the Borrower in or pursuant to this
Amendment shall be true and correct in all material respects on and as of the Second Amendment
Effective Date, as if made on and as of such date unless such representation relates solely to an
earlier date, in which case such representation shall be true and correct as of such date.

 

3

     (e) No Default or Event of Default shall have occurred and be continuing on the Second
Amendment Effective Date or after giving effect to any Revolving Extensions of Credit requested to
be made on such date.

     9. Continuing Effect; No Other Amendments. Except as expressly amended hereby, all of
the terms and provisions of the Credit Agreement are and shall remain in full force and effect.
The amendments provided for herein are limited to the specific sections of the Credit Agreement
specified herein and shall not constitute and amendment of, or an indication of the Lenders’
willingness to amend, any other provisions of the Credit Agreement or the same sections for any
other date or purpose.

     10. Fees and Expenses. The Borrower agrees to pay and reimburse each Lender for all
its reasonable costs and out-of-pocket expenses incurred in connection with the preparation and
delivery of this Amendment, including, without limitation, the reasonable fees and disbursements of
counsel to such Lender.

     11. Counterparts. This Amendment may be executed in any number of counterparts by the
parties hereto, each of which counterparts when so executed shall be an original, but all of the
counterparts shall together constitute one and the same instrument. Any such counterpart may be
delivered by facsimile or by “pdf” in an e-mail transmission.

     12. GOVERNING LAW. THIS AMENDMENT SHALL BE GOVERNED BY AND CONSTRUED AND INTERPRETED
IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK.

 

 

     IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed and delivered
by their respective duly authorized officers as of the date first above written.

	 	 	 	 	 
	 	GARTNER, INC.

 	 
	 	By:  	/s/
Christopher Lafond	 
	 	 	Name: 	Christopher Lafond	 
	 	 	Title:  	Executive Vice President & Chief Financial
Officer	 
	 
	 	JPMORGAN CHASE BANK, N.A.,

as Administrative Agent and as a Lender

 	 
	 	By:  	/s/
D. Scott Farquhar	 
	 	 	Name: 	D. Scott Farquhar	 
	 	 	Title:  	Vice President	 

 

 

	 	 	 	 	 

	 	 	 	 	 
	 	BANK OF AMERICA, as Syndication Agent and as a Lender

 	 
	 	By:  	/s/
David Vega	 
	 	 	Name: 	David Vega	 
	 	 	Title:  	Managing Director	 
	 

	 	 	 	 	 
	 	 	 
	 	 	 
	 	 	 
	 	 	 
	 

 

 

	 	 	 	 	 
	 	CITIZENS BANK OF MASSACHUSETTS, as 

Documentation Agent and as a Lender

 	 
	 	By:  	/s/
William M. Clossey	 
	 	 	Name: 	William M. Clossey
	 	 	Title:  	Vice President	 
	 

 

 

	 	 	 	 	 
	 	LASALLE BANK NATIONAL ASSOCIATION,
as 
Documentation Agent and as a Lender

 	 
	 	By:  	/s/
Nancy W. Lanzoni	 
	 	 	Name: 	Nancy W. Lanzoni	 
	 	 	Title:  	First Vice President	 
	 

 

 

	 	 	 	 	 
	 	CITIBANK, N.A., as successor by
merger to 
CITIBANK
F.S.B., as a Lender

 	 
	 	By:  	/s/
Andrew Cunningham	 
	 	 	Name: 	Andrew Cunningham	 
	 	 	Title:  	Vice President	 

 

 

	 	 	 	 	 

	 	 	 	 	 
	 	KEYBANK NATIONAL ASSOCIATION, as a Lender

 	 
	 	By:  	/s/
Jennifer A. O’Brien 	 
	 	 	Name 	Jennifer A. O’Brien 	 
	 	 	Title:  	Vice President 	 
	 

 

 

	 	 	 	 	 
	 	WACHOVIA BANK, N.A., as a Lender

 	 
	 	By:  	/s/
Annette Herber 	 
	 	 	Name 	Annette Herber 	 
	 	 	Title:  	Vice President 	 
	 

 

 

	 	 	 	 	 
	 	HSBC BANK USA, N.A., as a Lender

 	 
	 	By:  	/s/
Melinda A. White 	 
	 	 	Name 	Melinda A. White 	 
	 	 	Title:  	Vice President 	 
	 

 

 

	 	 	 	 	 
	 	MIZUHO CORPORATE BANK LTD., as a Lender

 	 
	 	By:  	/s/
Bertram
Tang 
	 	 	Name 	Bertram Tang 
	 	 	Title:  	Senior Vice President & Team Leader 	 
	 

 

 

	 	 	 	 	 
	 	SUMITOMO MITSUI BANKING CORPORATION, as a Lender

 	 
	 	By:  	/s/
Shigeru Tsuru	 
	 	 	Name 	Shigeru Tsuru	 
	 	 	Title:  	Joint General Manager	 
	 

 

 

	 	 	 	 	 
	 	CREDIT SUISSE, Cayman Islands Branch
(formerly known as Credit Suisse First Boston acting through its

Cayman Islands Branch), as a Lender

 	 
	 	By:  	 /s/
Alain Daoust	 
	 	 	Name Alain Daoust	 
	 	 	Title: Director	 	 
	 

					
	 	By:  	 /s/
Denise L. Alvarez	 
	 	 	Name Denise L. Alvarez	 
	 	 	Title: Associate	 	 
	 

 

 

	 	 	 	 	 
	 	DEUTSCHE BANK AG, New York Branch, as a Lender

 	 
	 	By:  	/s/
Andreas Neumeier	 
	 	 	Name 	Andreas Neumeier
	 	 	Title:  	Director	 
	 

	 	 	 	 	 
	 	By:  	/s/
Anca Trifan	 
	 	 	Name 	Anca Trifan
	 	 	Title:  	Director	 
	 

 

 

	 	 	 	 	 
	 	UFJ BANK LIMITED, as a Lender

 	 
	 	By:  	 	 
	 	 	Name 	 
	 	 	Title:  	 	 
	 

 

 

	 	 	 	 	 
	 	WEBSTER BANK, NATIONAL ASSOCIATION, as a Lender

 	 
	 	By:  	/s/
Christopher P. Miller	 
	 	 	Name 	Christopher P. Miller
	 	 	Title:  	Vice President	 
	 

 

 

	 	 	 	 	 
	 	THE BANK OF NOVA SCOTIA, as a Lender

 	 
	 	By:  	/s/
Todd Meller	 
	 	 	Name 	Todd Meller
	 	 	Title:  	Managing Director	 
	 

 

 

	 	 	 	 	 
	 	SCOTIABANC INC., as a Lender

 	 
	 	By:  	/s/
William
E. Zarrett	 
	 	 	Name 	William
E. Zarrett
	 	 	Title:  	Managing Director	 
	 

 

 

ACKNOWLEDGMENT AND CONSENT

          Each of the undersigned as a guarantor under that certain Subsidiary Guarantee, dated as of
June 29, 2005 (as amended from time to time, the “Guarantee”), made by each of such persons
in favor of the Lenders confirms and agrees that, after giving effect to the Amendment to which
this Acknowledgment and Consent is attached, the Guarantee is, and shall continue to be, in full
force and effect and is hereby ratified and confirmed in all respects and the Guarantee does, and
shall continue to, secure the payment of all of the Obligations (as defined in the Guarantee)
pursuant to the terms of the Guarantee. Capitalized terms not otherwise defined herein shall have
the meanings assigned to them referred to in the Amendment to which this Acknowledgment and Consent
is attached.

	 	 	 	 	 
	 	DATAQUEST, INC.

 	 
	 	By:  	/s/ Lisa Nadler
	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	COMPUTER FINANCIAL CONSULTANTS, INC.

 	 
	 	By:  	/s/ Lisa Nadler
	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	DECISION DRIVERS, INC.

 	 
	 	By:  	/s/
Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	G.G. CANADA, INC.

 	 
	 	By:  	/s/
Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	President 	 
	 
	 	G.G. CREDIT, INC.

 	 
	 	By:  	/s/
Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	President 	 

 

 

	 	 	 	 	 

	 	 	 	 	 
	 	G.G. WEST CORPORATION

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	President 	 
	 

	 	 	 	 	 
	 	GARTNER (CAMBRIDGE) HOLDINGS, INC.

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	GARTNER ENTERPRISES LTD.

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	GARTNER FUND I, INC.

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	GARTNER FUND II, INC.

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	GARTNER INVESTMENTS I, LLC

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 

 

 

	 	 	 	 	 

	 	 	 	 	 
	 	GARTNER INVESTMENTS II, LLC

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 

	 	 	 	 	 
	 	META GROUP, LLC

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	Treasurer 	 
	 
	 	THE RESEARCH BOARD, INC.

 	 
	 	By:  	/s/ Lisa Nadler	 
	 	 	Name:  	Lisa Nadler 	 
	 	 	Title:  	TreasurerEX-10.2

 

EXECUTION COPY

 

$125,000,000

CREDIT AGREEMENT

among

GARTNER, INC.,

as Borrower,

The Several Lenders from Time to Time Parties Hereto,

and

JPMORGAN CHASE BANK, N.A.,

as Administrative Agent

Dated as of December 13, 2006

 

J.P. MORGAN SECURITIES INC.,

as Sole Lead Arranger and Sole Bookrunner

 

 

TABLE OF CONTENTS

	 	 	 	 	 	 	 
	 	 	 	 	Page	 
	SECTION 1.
	 	DEFINITIONS	 	 	1	 
	 
	 	 	 	 	 	 
	1.1
	 	Defined Terms	 	 	1	 
	1.2
	 	Other Definitional Provisions	 	 	15	 
	 
	 	 	 	 	 	 
	SECTION 2.
	 	AMOUNT AND TERMS OF TERM COMMITMENTS	 	 	15	 
	 
	 	 	 	 	 	 
	2.1
	 	Term Commitments	 	 	15	 
	2.2
	 	Procedure for Term Loan Borrowing	 	 	15	 
	2.3
	 	Repayment of Term Loans	 	 	15	 
	2.4
	 	[Intentionally omitted]	 	 	15	 
	2.5
	 	[Intentionally omitted]	 	 	15	 
	2.6
	 	[Intentionally omitted]	 	 	16	 
	2.7
	 	[Intentionally omitted]	 	 	16	 
	2.8
	 	Optional Prepayments	 	 	16	 
	2.9
	 	[Intentionally omitted]	 	 	16	 
	2.10
	 	Conversion and Continuation Options	 	 	16	 
	2.11
	 	Limitations on Eurodollar Tranches	 	 	16	 
	2.12
	 	Interest Rates and Payment Dates	 	 	17	 
	2.13
	 	Computation of Interest and Fees	 	 	17	 
	2.14
	 	Inability to Determine Interest Rate	 	 	17	 
	2.15
	 	Pro Rata Treatment and Payments	 	 	18	 
	2.16
	 	Requirements of Law	 	 	19	 
	2.17
	 	Taxes	 	 	20	 
	2.18
	 	Indemnity	 	 	21	 
	2.19
	 	Change of Lending Office	 	 	22	 
	2.20
	 	Replacement of Lenders	 	 	22	 
	 
	 	 	 	 	 	 
	SECTION 3.
	 	[INTENTIONALLY OMITTED]	 	 	23	 
	 
	 	 	 	 	 	 
	SECTION 4.
	 	REPRESENTATIONS AND WARRANTIES	 	 	23	 
	 
	 	 	 	 	 	 
	4.1
	 	Financial Condition	 	 	23	 
	4.2
	 	No Change	 	 	23	 
	4.3
	 	Existence; Compliance with Law	 	 	23	 
	4.4
	 	Power; Authorization; Enforceable Obligations	 	 	23	 
	4.5
	 	No Legal Bar	 	 	24	 
	4.6
	 	Litigation	 	 	24	 
	4.7
	 	No Default	 	 	24	 
	4.8
	 	Ownership of Property; Liens	 	 	24	 
	4.9
	 	Intellectual Property	 	 	24	 
	4.10
	 	Taxes	 	 	24	 
	4.11
	 	Federal Regulations	 	 	25	 
	4.12
	 	Labor Matters	 	 	25	 
	4.13
	 	ERISA	 	 	25	 
	4.14
	 	Investment Company Act; Other Regulations	 	 	25	 
	4.15
	 	Subsidiaries	 	 	25	 

 

 

	 	 	 	 	 	 	 
	 	 	 	 	Page	 
	4.16
	 	Use of Proceeds	 	 	25	 
	4.17
	 	Environmental Matters	 	 	26	 
	4.18
	 	Accuracy of Information, etc	 	 	26	 
	4.19
	 	Solvency	 	 	27	 
	4.20
	 	Certain Documents	 	 	27	 
	 
	 	 	 	 	 	 
	SECTION 5.
	 	CONDITIONS PRECEDENT	 	 	27	 
	 
	 	 	 	 	 	 
	5.1
	 	Conditions to Extension of Credit	 	 	27	 
	 
	 	 	 	 	 	 
	SECTION 6.
	 	AFFIRMATIVE COVENANTS	 	 	28	 
	 
	 	 	 	 	 	 
	6.1
	 	Financial Statements	 	 	28	 
	6.2
	 	Certificates; Other Information	 	 	29	 
	6.3
	 	Payment of Obligations	 	 	30	 
	6.4
	 	Maintenance of Existence; Compliance	 	 	30	 
	6.5
	 	Maintenance of Property; Insurance	 	 	30	 
	6.6
	 	Inspection of Property; Books and Records; Discussions	 	 	30	 
	6.7
	 	Notices	 	 	30	 
	6.8
	 	Environmental Laws	 	 	31	 
	6.9
	 	Additional Subsidiaries	 	 	31	 
	6.10
	 	Post-Closing Actions	 	 	32	 
	 
	 	 	 	 	 	 
	SECTION 7.
	 	NEGATIVE COVENANTS	 	 	32	 
	 
	 	 	 	 	 	 
	7.1
	 	Financial Condition Covenants	 	 	32	 
	7.2
	 	Indebtedness	 	 	32	 
	7.3
	 	Liens	 	 	33	 
	7.4
	 	Fundamental Changes	 	 	34	 
	7.5
	 	Disposition of Property	 	 	35	 
	7.6
	 	Restricted Payments	 	 	35	 
	7.7
	 	Capital Expenditures	 	 	36	 
	7.8
	 	Investments	 	 	36	 
	7.9
	 	[Intentionally omitted]	 	 	37	 
	7.10
	 	Transactions with Affiliates	 	 	37	 
	7.11
	 	Sales and Leasebacks	 	 	37	 
	7.12
	 	Swap Agreements	 	 	37	 
	7.13
	 	Changes in Fiscal Periods	 	 	37	 
	7.14
	 	Negative Pledge Clauses	 	 	38	 
	7.15
	 	Clauses Restricting Subsidiary Distributions	 	 	38	 
	7.16
	 	Lines of Business	 	 	38	 
	 
	 	 	 	 	 	 
	SECTION 8.
	 	EVENTS OF DEFAULT	 	 	38	 
	 
	 	 	 	 	 	 
	8.1
	 	Events of Default	 	 	38	 
	8.2
	 	Borrower’s Right to Cure	 	 	40	 
	 
	 	 	 	 	 	 
	SECTION 9.
	 	THE AGENTS	 	 	41	 
	 
	 	 	 	 	 	 
	9.1
	 	Appointment	 	 	41	 
	9.2
	 	Delegation of Duties	 	 	41	 

 

 

	 	 	 	 	 	 	 
	 	 	 	 	Page	 
	9.3
	 	Exculpatory Provisions	 	 	41	 
	9.4
	 	Reliance by Administrative Agent	 	 	41	 
	9.5
	 	Notice of Default	 	 	42	 
	9.6
	 	Non-Reliance on Agents and Other Lenders	 	 	42	 
	9.7
	 	Indemnification	 	 	42	 
	9.8
	 	Agent in Its Individual Capacity	 	 	43	 
	9.9
	 	Successor Administrative Agent	 	 	43	 
	9.10
	 	[Intentionally omitted]	 	 	43	 
	 
	 	 	 	 	 	 
	SECTION 10.
	 	MISCELLANEOUS	 	 	43	 
	 
	 	 	 	 	 	 
	10.1
	 	Amendments and Waivers	 	 	43	 
	10.2
	 	Notices	 	 	44	 
	10.3
	 	No Waiver; Cumulative Remedies	 	 	45	 
	10.4
	 	Survival of Representations and Warranties	 	 	45	 
	10.5
	 	Payment of Expenses and Taxes	 	 	45	 
	10.6
	 	Successors and Assigns; Participations and Assignments	 	 	46	 
	10.7
	 	Adjustments; Set-off	 	 	49	 
	10.8
	 	Counterparts	 	 	49	 
	10.9
	 	Severability	 	 	49	 
	10.10
	 	Integration	 	 	49	 
	10.11
	 	GOVERNING LAW	 	 	49	 
	10.12
	 	Submission To Jurisdiction; Waivers	 	 	50	 
	10.13
	 	Acknowledgements	 	 	50	 
	10.14
	 	Releases of Guarantees	 	 	50	 
	10.15
	 	Confidentiality	 	 	51	 
	10.16
	 	WAIVERS OF JURY TRIAL	 	 	51	 
	10.17
	 	USA PATRIOT Act	 	 	51	 

 

 

	 	 	 
	SCHEDULES:
	 
	 	 
	1.1A

	 	Term Commitments
	4.6

	 	Litigation
	4.9

	 	Intellectual Property
	4.10

	 	Tax Claims
	4.15

	 	Subsidiaries
	6.10

	 	Post-Closing Actions
	7.2(d)

	 	Existing Indebtedness
	7.3(f)

	 	Existing Liens
	7.8(e)

	 	Existing Investments
	 
	 	 
	EXHIBITS:
	 
	 	 
	A

	 	Form of Guarantee
	B

	 	Form of Compliance Certificate
	C

	 	Form of Closing Certificate
	D

	 	Form of Assignment and Assumption
	E

	 	Form of Legal Opinion of Wilson, Sonsini, Goodrich & Rosati, Professional Corporation

	F

	 	Form of Exemption Certificate

 

 

          CREDIT AGREEMENT (this “Agreement”), dated as of December 13, 2006, among GARTNER,
INC., a Delaware corporation (the “Borrower”), the several banks and other financial
institutions or entities from time to time parties to this Agreement (the “Lenders”) and
JPMORGAN CHASE BANK, N.A., as administrative agent.

          WHEREAS, the parties hereto desire to enter into this Agreement to create a $125,000,000 term
loan credit facility in favor of the Borrower to be available for the 2006 Stock Repurchases to be
made by the Borrower, pursuant to the Stock Purchase Agreement, on the date hereof;

          NOW, THEREFORE, the parties hereto hereby agree as follows:

SECTION 1. DEFINITIONS

          1.1 Defined Terms. As used in this Agreement, the terms listed in this Section 1.1
shall have the respective meanings set forth in this Section 1.1.

          “ABR”: for any day, a rate per annum (rounded upwards, if necessary, to the next 1/16
of 1%) equal to the greatest of (a) the Prime Rate in effect on such day, (b) the Base CD Rate in
effect on such day plus 1% and (c) the Federal Funds Effective Rate in effect on such day plus 1/2 of
1%. For purposes hereof: “Prime Rate” shall mean the rate of interest per annum publicly
announced from time to time by JPMorgan Chase Bank as its prime rate in effect at its principal
office in New York City (the Prime Rate not being intended to be the lowest rate of interest
charged by JPMorgan Chase Bank in connection with extensions of credit to debtors); “Base CD
Rate” shall mean the sum of (a) the product of (i) the Three-Month Secondary CD Rate and (ii) a
fraction, the numerator of which is one and the denominator of which is one minus the CD Reserve
Percentage and (b) the CD Assessment Rate; and “Three-Month Secondary CD Rate” shall mean,
for any day, the secondary market rate for three-month certificates of deposit reported as being in
effect on such day (or, if such day shall not be a Business Day, the next preceding Business Day)
by the Board through the public information telephone line of the Federal Reserve Bank of New York
(which rate will, under the current practices of the Board, be published in Federal Reserve
Statistical Release H.15(519) during the week following such day), or, if such rate shall not be so
reported on such day or such next preceding Business Day, the average of the secondary market
quotations for three-month certificates of deposit of major money center banks in New York City
received at approximately 10:00 A.M., New York City time, on such day (or, if such day shall not be
a Business Day, on the next preceding Business Day) by JPMorgan Chase Bank from three New York City
negotiable certificate of deposit dealers of recognized standing selected by it. Any change in the
ABR due to a change in the Prime Rate, the Three-Month Secondary CD Rate or the Federal Funds
Effective Rate shall be effective as of the opening of business on the effective day of such change
in the Prime Rate, the Three-Month Secondary CD Rate or the Federal Funds Effective Rate,
respectively.

          “ABR Loans”: Loans the rate of interest applicable to which is based upon the ABR.

          “Adjustment Date”: as defined in the definition of Applicable Margin.

          “Administrative Agent”: JPMorgan Chase Bank, together with its affiliates, as the
arranger of the Term Commitments and as the administrative agent for the Lenders under this
Agreement and the other Loan Documents, together with any of its successors.

          “Affiliate”: as to any Person, any other Person that, directly or indirectly, is in
control of, is controlled by, or is under common control with, such Person. For purposes of this
definition, “control”
of a Person means the power, directly or indirectly, either to (a) vote 10% or more of the
securities having ordinary voting power for the election of directors (or persons performing
similar functions) of such

 

 

 2

Person or (b) direct or cause the direction of the management and
policies of such Person, whether by contract or otherwise.

          “Agents”: the collective reference to the Administrative Agent.

          “Aggregate Exposure”: with respect to any Lender at any time, an amount equal to (a)
until the Closing Date, the aggregate amount of such Lender’s Term Commitments at such time and (b)
thereafter the aggregate then unpaid principal amount of such Lender’s Term Loans.

          “Aggregate Exposure Percentage”: with respect to any Lender at any time, the ratio
(expressed as a percentage) of such Lender’s Aggregate Exposure at such time to the Aggregate
Exposure of all Lenders at such time.

          “Agreement”: as defined in the preamble hereto.

          “Annualized Contract Value” means, for any date, the annualized value of all
subscription research contracts of the Borrower and its Subsidiaries in effect on such date,
without regard to the duration of such contracts, as calculated in the manner used to calculate
“Contract Value” in the Borrower’s most recent annual report on Form 10-K or quarterly report on
Form 10-Q, as the case may be, filed with the Securities and Exchange Commission; provided
that any material changes to the method of calculating “Annualized Contract Value” hereunder from
the method used in calculating “Contract Value” in the Borrower’s annual report on Form 10-K for
the fiscal year ended December 31, 2004 shall require the consent of the Required Lenders.

          “Applicable Margin”: for each Type of Loan, the rate per annum set forth under the
relevant column heading below:

	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Applicable Margin	 	 
	 	 	 	 	Consolidated Leverage	 	for Eurodollar	 	Applicable Margin
	Level	 	Ratio	 	Loans	 	for ABR Loans
	 	I	 	 	3 3.25 to 1.00
	 	 	1.250	%	 	 	0.250	%
	II	 	3 2.50 to 1.00
	 	 	1.000	%	 	 	0.000	%
	III	 	3 1.75 to 1.00
	 	 	0.875	%	 	 	0.000	%
	IV	 	3 1.00 to 1.00
	 	 	0.750	%	 	 	0.000	%
	 	V	 	 	Less than 1.00 to 1.00
	 	 	0.625	%	 	 	0.000	%

Changes in the Applicable Margin resulting from changes in the Consolidated Leverage Ratio shall
become effective on the date (the “Adjustment Date”) that is three Business Days after the
date on which financial statements are delivered to the Lenders pursuant to Section 6.1 and shall
remain in effect until the next change to be effected pursuant to this paragraph.

          “Approved Fund”: as defined in Section 10.6(b).

          “Assignee”: as defined in Section 10.6(b).

          “Assignment and Assumption”: an Assignment and Assumption, substantially in the form
of Exhibit D.

 

3

          “Benefitted Lender”: as defined in Section 10.7(a).

          “Board”: the Board of Governors of the Federal Reserve System of the United States
(or any successor).

          “Borrower”: as defined in the preamble hereto.

          “Borrowing Date”: any Business Day specified by the Borrower as a date on which the
Borrower requests the relevant Lenders to make Loans hereunder.

          “Business”: as defined in Section 4.17(b).

          “Business Day”: a day other than a Saturday, Sunday or other day on which commercial
banks in New York City are authorized or required by law to close, provided, that with
respect to notices and determinations in connection with, and payments of principal and interest
on, Eurodollar Loans, such day is also a day for trading by and between banks in Dollar deposits in
the interbank eurodollar market.

          “Capital Expenditures”: for any period, with respect to any Person, the aggregate of
all expenditures by such Person and its Subsidiaries for the acquisition or leasing (pursuant to a
capital lease) of fixed or capital assets or additions to equipment (including replacements,
capitalized repairs and improvements during such period) that should be capitalized under GAAP on a
consolidated balance sheet of such Person and its Subsidiaries.

          “Capital Lease Obligations”: as to any Person, the obligations of such Person to pay
rent or other amounts under any lease of (or other arrangement conveying the right to use) real or
personal property, or a combination thereof, which obligations are required to be classified and
accounted for as capital leases on a balance sheet of such Person under GAAP and, for the purposes
of this Agreement, the amount of such obligations at any time shall be the capitalized amount
thereof at such time determined in accordance with GAAP.

          “Capital Stock”: any and all shares, interests, participations or other equivalents
(however designated) of capital stock of a corporation, any and all equivalent ownership interests
in a Person (other than a corporation) and any and all warrants, rights or options to purchase any
of the foregoing.

          “Cash Equivalents”: (a) marketable direct obligations issued by, or unconditionally
guaranteed by, the United States Government or issued by any agency thereof and backed by the full
faith and credit of the United States, in each case maturing within one year from the date of
acquisition; (b) certificates of deposit, time deposits, eurodollar time deposits or overnight bank
deposits having maturities of six months or less from the date of acquisition issued by any Lender
or by any commercial bank organized under the laws of the United States or any state thereof having
combined capital and surplus of not less than $500,000,000; (c) commercial paper of an issuer rated
at least A-1 by Standard & Poor’s Ratings Services (“S&P”) or P-1 by Moody’s Investors
Service, Inc. (“Moody’s”), or carrying an equivalent rating by a nationally recognized
rating agency, if both of the two named rating agencies cease publishing ratings of commercial
paper issuers generally, and maturing within six months from the date of acquisition; (d)
repurchase obligations of any Lender or of any commercial bank satisfying the requirements of
clause (b) of this definition, having a term of not more than 30 days, with respect to securities
issued or fully guaranteed or insured by the United States government; (e) securities with
maturities of one year or less from the date of acquisition issued or fully guaranteed by any
state, commonwealth or territory of the United States, by any political subdivision or taxing
authority of any such state, commonwealth or territory or by any foreign government, the securities
of which state,

 

4

commonwealth, territory, political subdivision, taxing authority or foreign
government (as the case may be) are rated at least A by S&P or A by Moody’s; (f) securities with
maturities of six months or less from the date of acquisition backed by standby letters of credit
issued by any lender under the Existing Senior Credit Agreement or any commercial bank satisfying
the requirements of clause (b) of this definition; (g) money market mutual or similar funds that
invest exclusively in assets satisfying the requirements of clauses (a) through (f) of this
definition; or (h) money market funds that (i) comply with the criteria set forth in SEC Rule 2a-7
under the Investment Company Act of 1940, as amended, (ii) are rated AAA by S&P and Aaa by Moody’s
and (iii) have portfolio assets of at least $5,000,000,000.

          “CD Assessment Rate”: for any day as applied to any ABR Loan, the annual assessment
rate in effect on such day that is payable by a member of the Bank Insurance Fund maintained by the
Federal Deposit Insurance Corporation (the “FDIC”) classified as well-capitalized and
within supervisory subgroup “B” (or a comparable successor assessment risk classification) within
the meaning of 12 C.F.R. § 327.4 (or any successor provision) to the FDIC (or any successor) for
the FDIC’s (or such successor’s) insuring time deposits at offices of such institution in the
United States.

          “CD Reserve Percentage”: for any day as applied to any ABR Loan, that percentage
(expressed as a decimal) which is in effect on such day, as prescribed by the Board, for
determining the maximum reserve requirement for a Depositary Institution (as defined in Regulation
D of the Board as in effect from time to time) in respect of new non-personal time deposits in
Dollars having a maturity of 30 days or more.

          “Closing Date”: the date on which the conditions precedent set forth in Section 5.1
shall have been satisfied, which date is December 13, 2006.

          “Code”: the Internal Revenue Code of 1986, as amended from time to time.

          “Commonly Controlled Entity”: an entity, whether or not incorporated, that is under
common control with the Borrower within the meaning of Section 4001 of ERISA or is part of a group
that includes the Borrower and that is treated as a single employer under Section 414 of the Code.

          “Compliance Certificate”: a certificate duly executed by a Responsible Officer
substantially in the form of Exhibit B.

          “Conduit Lender”: any special purpose corporation organized and administered by any
Lender for the purpose of making Loans otherwise required to be made by such Lender and designated
by such Lender in a written instrument; provided, that the designation by any Lender of a
Conduit Lender shall not relieve the designating Lender of any of its obligations to fund a Loan
under this Agreement if, for any reason, its Conduit Lender fails to fund any such Loan, and the
designating Lender (and not the Conduit Lender) shall have the sole right and responsibility to
deliver all consents and waivers required or requested under this Agreement with respect to its
Conduit Lender, and provided, further, that no Conduit Lender shall (a) be entitled
to receive any greater amount pursuant to Section 2.16, 2.17, 2.18 or 10.5 than the designating
Lender would have been entitled to receive in respect of the extensions of credit made by such
Conduit Lender or (b) be deemed to have any Term Commitment.

          “Consolidated EBITDA”: for any period, Consolidated Net Income for such period
plus, without duplication and to the extent reflected as a charge in the statement of such
Consolidated Net Income for such period, the sum of (a) income tax expense, (b) interest expense,
amortization or writeoff
of debt discount and debt issuance costs and commissions, discounts and other fees and charges
associated with Indebtedness (including the Loans), (c) depreciation and amortization expense, (d)
amortization of intangibles (including, but not limited to, goodwill) and organization costs, (e)
any

 

5

extraordinary non-cash or non-recurring non-cash expenses or losses (including, in any event,
(i) stock compensation expense, (ii) loss on investments excluding marketable securities, (iii)
writeoffs of fixed assets not included in depreciation, and (iv) writeoffs or impairment of any
goodwill or intangible assets), (f) the non-recurring special charges of, (i) $4,300,000 for the
fiscal quarter ended September 30, 2004, (ii) $9,700,000 for the fiscal quarter ended December 31,
2004, (iii) $14,300,000 for the fiscal quarter ended March 31, 2005) and (iv) $6,400,000 for the
fiscal quarter ended June 30, 2005 and/or the fiscal quarter September 30, 2005, (g) charges
related to the integration of META Group, Inc. not to exceed $15,000,000 and taken no later than
the fiscal quarter ended June 30, 2006, and (h) charges taken in the fiscal year ended December 31,
2005 related to the Option Repurchase not to exceed $8,000,000, and minus, (a) to the
extent included in the statement of such Consolidated Net Income for such period, the sum of (i)
interest income, (ii) any extraordinary non-cash or non-recurring non-cash income or gains
(including, whether or not otherwise includable as a separate item in the statement of such
Consolidated Net Income for such period, gains on the sales of assets outside of the ordinary
course of business), (iii) income tax credits (to the extent not netted from income tax expense)
and (iv) any other non-cash income and (b) any cash payments made during such period in respect of
items described in clause (e) above subsequent to the fiscal quarter in which the relevant non-cash
expenses or losses were reflected as a charge in the statement of Consolidated Net Income, all as
determined on a consolidated basis. For the purposes of calculating Consolidated EBITDA for any
period of four consecutive fiscal quarters (each, a “Reference Period”) pursuant to any
determination of the Consolidated Leverage Ratio, (i) if at any time during such Reference Period
the Borrower or any Subsidiary shall have made any Material Disposition, the Consolidated EBITDA
for such Reference Period shall be reduced by an amount equal to the Consolidated EBITDA (if
positive) attributable to the property that is the subject of such Material Disposition for such
Reference Period or increased by an amount equal to the Consolidated EBITDA (if negative)
attributable thereto for such Reference Period and (ii) if during such Reference Period the
Borrower or any Subsidiary shall have made a Material Acquisition (except the acquisition of META
Group, Inc.), Consolidated EBITDA for such Reference Period shall be calculated after giving
pro forma effect thereto as if such Material Acquisition occurred on the first day
of such Reference Period. As used in this definition, “Material Acquisition” means any acquisition
of property or series of related acquisitions of property that (a) constitutes assets comprising
all or substantially all of an operating unit of a business or constitutes all or substantially all
of the common stock of a Person and (b) involves the payment of consideration by the Borrower and
its Subsidiaries in excess of $1,000,000; and “Material Disposition” means any Disposition of
property or series of related Dispositions of property that yields gross proceeds to the Borrower
or any of its Subsidiaries in excess of $1,000,000.

          “Consolidated Fixed Charge Coverage Ratio”: for any period, the ratio of (a)
Consolidated EBITDA for such period less the aggregate amount recorded on the Borrower’s
consolidated cash flow statement by the Borrower and its Subsidiaries during such period on account
of Capital Expenditures (excluding the principal amount of Indebtedness (other than any Loans)
incurred in connection with such expenditures) to (b) Consolidated Fixed Charges for such period.

          “Consolidated Fixed Charges”: for any period, the sum (without duplication) of (a)
Consolidated Interest Expense for such period, (b) scheduled payments made during such period on
account of principal of Indebtedness of the Borrower or any of its Subsidiaries (including
scheduled principal payments in respect of the Term Loans) and (c) the aggregate amount of
Restricted Payments made pursuant to 7.6(d) during such period (other than Designated Restricted
Payments and 2006 Stock Repurchases made during such period).

          “Consolidated Interest Expense”: for any period, total cash interest expense
(including that attributable to Capital Lease Obligations) of the Borrower and its Subsidiaries for
such period with respect to all outstanding Indebtedness of the Borrower and its Subsidiaries
(including all commissions, discounts and other fees and charges owed with respect to letters of
credit and bankers’ acceptance

 

6

financing and net costs under Swap Agreements in respect of interest
rates to the extent such net costs are allocable to such period in accordance with GAAP).

          “Consolidated Leverage Ratio”: as at the last day of any period, the ratio of (a)
Consolidated Total Debt on such day to (b) Consolidated EBITDA for such period.

          “Consolidated Net Income”: for any period, the consolidated net income (or loss) of
the Borrower and its Subsidiaries, determined on a consolidated basis in accordance with GAAP;
provided that there shall be excluded (a) the income (or deficit) of any Person accrued
prior to the date it becomes a Subsidiary of the Borrower or, other than an existing Subsidiary, is
merged into or consolidated with the Borrower or any of its Subsidiaries, (b) the income (or
deficit) of any Person (other than a Subsidiary of the Borrower) in which the Borrower or any of
its Subsidiaries has an ownership interest, except to the extent that any such income is actually
received by the Borrower or such Subsidiary in the form of dividends or similar distributions and
(c) the undistributed earnings of any Subsidiary of the Borrower to the extent that the declaration
or payment of dividends or similar distributions by such Subsidiary is not at the time permitted by
the terms of any Contractual Obligation (other than under any Loan Document) or Requirement of Law
applicable to such Subsidiary.

          “Consolidated Total Debt”: at any date, the aggregate principal amount of all
Indebtedness of the Borrower and its Subsidiaries at such date, determined on a consolidated basis
in accordance with GAAP.

          “Contractual Obligation”: as to any Person, any provision of any security issued by
such Person or of any material agreement, instrument or other undertaking to which such Person is a
party or by which it or any of its property is bound.

          “Cure Amount”: as defined in Section 8.2.

          “Default”: any of the events specified in Section 8, whether or not any requirement
for the giving of notice, the lapse of time, or both, has been satisfied.

          “Designated Restricted Payment”: any Restricted Payment (except any 2006 Stock
Repurchase) made pursuant to Section 7.6(d), provided that (a) the Borrower gives notice to
the Administrative Agent at or prior to the time of such Restricted Payment designating such
Restricted Payment as a “Designated Restricted Payment”, (b) after giving effect to such Restricted
Payment, the aggregate amount of unrestricted cash and Cash Equivalents on hand of the Borrower and
its Subsidiaries is at least $100,000,000 and (c) after giving effect to such Restricted Payment,
the aggregate amount of the Designated Restricted Payments since the date hereof is not more than
$50,000,000.

          “Disposition”: with respect to any property, any sale, lease, sale and leaseback,
assignment, conveyance, transfer or other disposition thereof. The terms “Dispose” and
“Disposed of” shall have correlative meanings.

          “Dollars” and “$”: dollars in lawful currency of the United States.

          “Domestic Subsidiary”: any Subsidiary of the Borrower organized under the laws of any
jurisdiction within the United States.

          “Environmental Laws”: any and all applicable foreign, Federal, state, local or
municipal laws, rules, orders, regulations, statutes, ordinances, codes, decrees, requirements of
any Governmental Authority or other Requirements of Law (including common law) regulating, relating
to or imposing

 

7

liability or standards of conduct concerning protection of human health or the
environment, as now or may at any time hereafter be in effect.

          “ERISA”: the Employee Retirement Income Security Act of 1974, as amended from time to
time.

          “Eurocurrency Reserve Requirements”: for any day as applied to a Eurodollar Loan, the
aggregate (without duplication) of the maximum rates (expressed as a decimal fraction) of reserve
requirements in effect on such day (including basic, supplemental, marginal and emergency reserves)
under any regulations of the Board or other Governmental Authority having jurisdiction with respect
thereto dealing with reserve requirements prescribed for eurocurrency funding (currently referred
to as “Eurocurrency Liabilities” in Regulation D of the Board) maintained by a member bank of the
Federal Reserve System.

          “Eurodollar Base Rate”: with respect to each day during each Interest Period
pertaining to a Eurodollar Loan, the rate per annum determined on the basis of the rate for
deposits in Dollars for a period equal to such Interest Period commencing on the first day of such
Interest Period appearing on Page 3750 of the Telerate screen as of 11:00 A.M., London time, two
Business Days prior to the beginning of such Interest Period. In the event that such rate does not
appear on Page 3750 of the Telerate screen (or otherwise on such screen), the “Eurodollar Base
Rate” shall be determined by reference to such other comparable publicly available service for
displaying eurodollar rates as may be selected by the Administrative Agent or, in the absence of
such availability, by reference to the rate at which the Administrative Agent is offered Dollar
deposits at or about 11:00 A.M., New York City time, two Business Days prior to the beginning of
such Interest Period in the interbank eurodollar market where its eurodollar and foreign currency
and exchange operations are then being conducted for delivery on the first day of such Interest
Period for the number of days comprised therein.

          “Eurodollar Loans”: Loans the rate of interest applicable to which is based upon the
Eurodollar Rate.

          “Eurodollar Rate”: with respect to each day during each Interest Period pertaining to
a Eurodollar Loan, a rate per annum determined for such day in accordance with the following
formula (rounded upward to the nearest 1/100th of 1%):

	 	 	 	 	 
	 

	 	Eurodollar Base Rate	 	 
	 
	 	 
	 	 
	 
	 	1.00 - Eurocurrency Reserve Requirements	 	 

          “Eurodollar Tranche”: the collective reference to Eurodollar Loans the then current
Interest Periods with respect to all of which begin on the same date and end on the same later date
(whether or not such Loans shall originally have been made on the same day).

          “Event of Default”: any of the events specified in Section 8, provided that
any requirement for the giving of notice, the lapse of time, or both, has been satisfied.

          “Existing Notes”: the collective reference to any promissory note evidencing loans
under the Existing Senior Credit Agreement.

          “Existing Senior Credit Agreement”: Credit Agreement, dated as of June 29, 2005 (as
amended, supplemented or otherwise modified from time to time), among the Borrower, the several
banks and other financial institution or entities from time to time parties thereto and JPMorgan
Chase Bank, as administrative agent.

 

8

          “Existing Guarantee”: the Guarantee, dated as of June 29, 2005 (as amended,
supplemented or otherwise modified from time to time), executed and delivered by each Subsidiary
Guarantor.

          “Existing Loan Document”: the Existing Senior Credit Agreement, the Existing
Guarantee, the Existing Notes and any amendment, waiver, supplement or other modification to any of
the foregoing.

          “Federal Funds Effective Rate”: for any day, the weighted average of the rates on
overnight federal funds transactions with members of the Federal Reserve System arranged by federal
funds brokers, as published on the next succeeding Business Day by the Federal Reserve Bank of New
York, or, if such rate is not so published for any day that is a Business Day, the average of the
quotations for the day of such transactions received by JPMorgan Chase Bank from three federal
funds brokers of recognized standing selected by it.

          “Foreign Subsidiary”: any Subsidiary of the Borrower that is not a Domestic
Subsidiary.

          “Funding Office”: the office of the Administrative Agent specified in Section 10.2 or
such other office as may be specified from time to time by the Administrative Agent as its funding
office by written notice to the Borrower and the Lenders.

          “GAAP”: generally accepted accounting principles in the United States as in effect
from time to time, except that for purposes of Section 7.1, GAAP shall be determined on the basis
of such principles in effect on the date hereof and consistent with those used in the preparation
of the most recent audited financial statements referred to in Section 4.1(b). In the event that
any “Accounting Change” (as defined below) shall occur and such change results in a change in the
method of calculation of financial covenants, standards or terms in this Agreement, then the
Borrower and the Administrative Agent agree to enter into negotiations in order to amend such
provisions of this Agreement so as to reflect equitably such Accounting Changes with the desired
result that the criteria for evaluating the Borrower’s financial condition shall be the same after
such Accounting Changes as if such Accounting Changes had not been made. Until such time as such
an amendment shall have been executed and delivered by the Borrower, the Administrative Agent and
the Required Lenders, all financial covenants, standards and terms in this Agreement shall continue
to be calculated or construed as if such Accounting Changes had not occurred. “Accounting Changes”
refers to changes in accounting principles required by the promulgation of any rule, regulation,
pronouncement or opinion by the Financial Accounting Standards Board of the American Institute of
Certified Public Accountants or, if applicable, the SEC.

          “Governmental Authority”: any nation or government, any state or other political
subdivision thereof, any agency, authority, instrumentality, regulatory body, court, central bank
or other entity exercising executive, legislative, judicial, taxing, regulatory or administrative
functions of or pertaining to government, any securities exchange and any self-regulatory
organization (including the National Association of Insurance Commissioners).

          “Group Members”: the collective reference to the Borrower and its respective
Subsidiaries.

          “Guarantee”: the Guarantee to be executed and delivered by each Subsidiary Guarantor,
substantially in the form of Exhibit A.

 

9

          “Guarantee Obligation”: as to any Person (the “guaranteeing person”), any
obligation, including a reimbursement, counterindemnity or similar obligation, of the guaranteeing
person that guarantees or in effect guarantees, or which is given to induce the creation of a
separate obligation by another Person (including any bank under any letter of credit) that
guarantees or in effect guarantees, any Indebtedness, leases, dividends or other obligations (the
“primary obligations”) of any other third Person (the “primary obligor”) in any
manner, whether directly or indirectly, including any obligation of the guaranteeing person,
whether or not contingent, (i) to purchase any such primary obligation or any property constituting
direct or indirect security therefor, (ii) to advance or supply funds (1) for the purchase or
payment of any such primary obligation or (2) to maintain working capital or equity capital of the
primary obligor or otherwise to maintain the net worth or solvency of the primary obligor, (iii) to
purchase property, securities or services primarily for the purpose of assuring the owner of any
such primary obligation of the ability of the primary obligor to make payment of such primary
obligation or (iv) otherwise to assure or hold harmless the owner of any such primary obligation
against loss in respect thereof; provided, however, that the term Guarantee
Obligation shall not include endorsements of instruments for deposit or collection in the ordinary
course of business. The amount of any Guarantee Obligation of any guaranteeing person shall be
deemed to be the lower of (a) an amount equal to the stated or determinable amount of the primary
obligation in respect of which such Guarantee Obligation is made and (b) the maximum amount for
which such guaranteeing person may be liable pursuant to the terms of the instrument embodying such
Guarantee Obligation, unless such primary obligation and the maximum amount for which such
guaranteeing person may be liable are not stated or determinable, in which case the amount of such
Guarantee Obligation shall be such guaranteeing person’s maximum reasonably anticipated liability
in respect thereof as determined by the Borrower in good faith.

          “IFSC”: Gartner Financial Services Company, a limited company organized under the
laws of Ireland, together with any of its successors, including Gartner Europe Holdings, B.V., a
limited liability company organized under the laws of the Netherlands.

          “Indebtedness”: of any Person at any date, without duplication, (a) all indebtedness
of such Person for borrowed money, (b) all obligations of such Person for the deferred purchase
price of property or services (other than current trade payables incurred in the ordinary course of
such Person’s business), (c) all obligations of such Person evidenced by notes, bonds, debentures
or other similar instruments, (d) all indebtedness created or arising under any conditional sale or
other title retention agreement with respect to property acquired by such Person (even though the
rights and remedies of the seller or lender under such agreement in the event of default are
limited to repossession or sale of such property), (e) all Capital Lease Obligations of such
Person, (f) all obligations of such Person, contingent or otherwise, as an account party or
applicant under or in respect of acceptances, letters of credit, surety bonds or similar
arrangements, (g) all Guarantee Obligations of such Person in respect of obligations of the kind
referred to in clauses (a) through (f) above, (h) all obligations of the kind referred to in
clauses (a) through (g) above secured by (or for which the holder of such obligation has an
existing right, contingent or otherwise, to be secured by) any Lien on property (including accounts
and contract rights) owned by such Person, whether or not such Person has assumed or become liable
for the payment of such obligation, and (i) for the purposes of Section 8.1(e) only, all
obligations of such Person in respect of Swap Agreements. The Indebtedness of any Person shall
include the Indebtedness of any other entity (including any partnership in which such Person is a
general partner) to the extent such Person is liable therefor as a result of such Person’s
ownership interest in or other relationship with such entity, except to the extent the terms of
such Indebtedness expressly provide that such Person is not liable therefor.

          “Insolvency”: with respect to any Multiemployer Plan, the condition that such Plan is
insolvent within the meaning of Section 4245 of ERISA.

          “Insolvent”: pertaining to a condition of Insolvency.

 

10

          “Intellectual Property”: the collective reference to all rights, priorities and
privileges relating to intellectual property, whether arising under United States, multinational or
foreign laws or otherwise, including copyrights, copyright licenses, patents, patent licenses,
trademarks, trademark licenses, technology, know-how and processes, and all rights to sue at law or
in equity for any infringement or other impairment thereof, including the right to receive all
proceeds and damages therefrom.

          “Interest Payment Date”: (a) as to any ABR Loan, the last day of each March, June,
September and December to occur while such Loan is outstanding and the final maturity date of such
Loan, (b) as to any Eurodollar Loan having an Interest Period of three months or less, the last day
of such Interest Period, and (c) as to any Loan, the date of any repayment or prepayment made in
respect thereof.

          “Interest Period”: as to any Eurodollar Loan, (a) initially, the period commencing on
the borrowing or conversion date, as the case may be, with respect to such Eurodollar Loan and
ending one, two, or three months thereafter, as selected by the Borrower in its notice of borrowing
or notice of conversion, as the case may be, given with respect thereto; and (b) thereafter, each
period commencing on the last day of the next preceding Interest Period applicable to such
Eurodollar Loan and ending one, two, or three thereafter, as selected by the Borrower by
irrevocable notice to the Administrative Agent not later than 11:00 A.M., New York City time, on
the date that is three Business Days prior to the last day of the then current Interest Period with
respect thereto; provided that, all of the foregoing provisions relating to Interest
Periods are subject to the following:

     (i) if any Interest Period would otherwise end on a day that is not a Business Day,
such Interest Period shall be extended to the next succeeding Business Day unless the result
of such extension would be to carry such Interest Period into another calendar month in
which event such Interest Period shall end on the immediately preceding Business Day;

     (ii) the Borrower may not select an Interest Period that would extend beyond the date
final payment is due on the Term Loans;

     (iii) any Interest Period that begins on the last Business Day of a calendar month (or
on a day for which there is no numerically corresponding day in the calendar month at the
end of such Interest Period) shall end on the last Business Day of a calendar month; and

     (iv) the Borrower shall select Interest Periods so as not to require a payment or
prepayment of any Eurodollar Loan during an Interest Period for such Loan.

          “Investments”: as defined in Section 7.8.

          “JPMorgan Chase Bank”: JPMorgan Chase Bank, N.A.

          “Lenders”: as defined in the preamble hereto; provided, that unless the
context otherwise requires, each reference herein to the Lenders shall be deemed to include any
Conduit Lender.

          “Lien”: any mortgage, pledge, hypothecation, assignment, deposit arrangement,
encumbrance, lien (statutory or other), charge or other security interest or any preference,
priority or other security agreement or preferential arrangement of any kind or nature whatsoever (including any
conditional sale or other title retention agreement and any capital lease having substantially the
same economic effect as any of the foregoing).

          “Loan”: any loan made by any Lender pursuant to this Agreement.

 

11

          “Loan Documents”: this Agreement, the Guarantee, the Notes and any amendment, waiver,
supplement or other modification to any of the foregoing.

          “Loan Parties”: each Group Member that is a party to a Loan Document.

          “Margin Stock”: “margin stock” as defined in Regulation U.

          “Material Adverse Effect”: a material adverse effect on (a) the business, property,
operations, or financial condition of the Borrower and its Subsidiaries taken as a whole or (b) the
validity or enforceability of this Agreement or any of the other Loan Documents or the rights or
remedies of the Administrative Agent or the Lenders hereunder or thereunder.

          “Material Subsidiary”: any Subsidiary of the Borrower that holds assets having a fair
market value (as reasonably and in good faith determined by the Chief Financial Officer of the
Borrower) of $1,000,000 or more.

          “Materials of Environmental Concern”: any gasoline or petroleum (including crude oil
or any fraction thereof) or petroleum products or any hazardous or toxic substances, materials or
wastes, defined or regulated as such in or under any Environmental Law, including asbestos,
polychlorinated biphenyls and urea-formaldehyde insulation.

          “Multiemployer Plan”: a Plan that is a multiemployer plan as defined in Section
4001(a)(3) of ERISA.

          “Non-Excluded Taxes”: as defined in Section 2.17(a).

          “Non-U.S. Lender”: as defined in Section 2.17(d).

          “Notes”: the collective reference to any promissory note evidencing Loans.

          “Obligations”: the unpaid principal of and interest on (including interest accruing
after the maturity of the Loans and interest accruing after the filing of any petition in
bankruptcy, or the commencement of any insolvency, reorganization or like proceeding, relating to
the Borrower, whether or not a claim for post-filing or post-petition interest is allowed in such
proceeding) the Loans and all other obligations and liabilities of the Borrower to the
Administrative Agent or to any Lender, whether direct or indirect, absolute or contingent, due or
to become due, or now existing or hereafter incurred, which may arise under, out of, or in
connection with, this Agreement, any other Loan Document or any other document made, delivered or
given in connection herewith or therewith, whether on account of principal, interest, reimbursement
obligations, fees, indemnities, costs, expenses (including all fees, charges and disbursements of
counsel to the Administrative Agent or to any Lender that are required to be paid by the Borrower
pursuant hereto) or otherwise.

          “Option Repurchase”: the repurchase of certain employee stock options by the Borrower
as described in Proposal Five of the Borrower’s Definitive Proxy Statement filed with the SEC on
May 24, 2005.

          “Other Taxes”: any and all present or future stamp or documentary taxes or any other
excise or property taxes, charges or similar levies arising from any payment made hereunder or from
the execution, delivery or enforcement of, or otherwise with respect to, this Agreement or any
other Loan Document.

 

12

          “Participant”: as defined in Section 10.6(c).

          “PBGC”: the Pension Benefit Guaranty Corporation established pursuant to Subtitle A
of Title IV of ERISA (or any successor).

          “Permitted Investors”: the collective reference to Silver Lake Partners, L.P., Silver
Lake Investors, L.P., and Silver Lake Technology Investors, L.L.C. and their respective Affiliates.

          “Permitted Preferred Stock”: preferred stock issued by the Borrower that (a) does not
require any repurchase or redemption (other than conversion or exchange into the common stock of
the Borrower), whether contingent or not, prior to the date that is eight months after the
Revolving Termination Date (as defined in the Existing Senior Credit Agreement) and (b) is in the
Borrower’s good faith opinion on terms and conditions customary in the relevant capital markets for
preferred stock issued by issuers similar to the Borrower.

          “Permitted Subordinated Debt”: subordinated, unsecured Indebtedness of the Borrower
that (a) requires no scheduled cash payments of principal and no mandatory repurchase or redemption
obligations prior to the date that is eight months after the Revolving Termination Date (as defined
in the Existing Senior Credit Agreement), other than in connection with a change of control of
Borrower or similar event, (b) does not impose any financial “maintenance” (as distinct from
“incurrence”) covenants on the Borrower or any of the Subsidiaries, (c) is not guaranteed by any
Subsidiaries and (d) contains customary subordination terms that are reasonably acceptable to the
Administrative Agent.

          “Person”: an individual, partnership, corporation, limited liability company,
business trust, joint stock company, trust, unincorporated association, joint venture, Governmental
Authority or other entity of whatever nature.

          “Plan”: at a particular time, any employee benefit plan that is covered by ERISA and
in respect of which the Borrower or a Commonly Controlled Entity is (or, if such plan were
terminated at such time, would under Section 4069 of ERISA be deemed to be) an “employer” as
defined in Section 3(5) of ERISA.

          “Projections”: as defined in Section 6.2(c).

          “Properties”: as defined in Section 4.17(a).

          “Register”: as defined in Section 10.6(b).

          “Regulation U”: Regulation U of the Board as in effect from time to time.

          “Reorganization”: with respect to any Multiemployer Plan, the condition that such
plan is in reorganization within the meaning of Section 4241 of ERISA.

          “Reportable Event”: any of the events set forth in Section 4043(c) of ERISA, other
than those events as to which the thirty day notice period is waived under subsections .27, .28, .29, .30, .31, .32, .34 or .35 of PBGC Reg. § 4043.

          “Required Lenders”: at any time, the holders of more than 50% of (a) until the
Closing Date, the Term Commitments then in effect and (b) thereafter, the aggregate unpaid
principal amount of the Term Loans then outstanding.

 

13

          “Requirement of Law”: as to any Person, the Certificate of Incorporation and By-Laws
or other organizational or governing documents of such Person, and any law, treaty, rule or
regulation or determination of an arbitrator or a court or other Governmental Authority, in each
case applicable to or binding upon such Person or any of its property or to which such Person or
any of its property is subject.

          “Responsible Officer”: the chief executive officer, president or chief financial
officer of the Borrower, but in any event, with respect to financial matters, the chief financial
officer of the Borrower.

          “Restricted Payments”: as defined in Section 7.6.

          “SEC”: the Securities and Exchange Commission, any successor thereto and any
analogous Governmental Authority.

          “Single Employer Plan”: any Plan that is covered by Title IV of ERISA, but that is
not a Multiemployer Plan.

          “Solvent”: when used with respect to any Person, means that, as of any date of
determination, (a) the amount of the “present fair saleable value” of the assets of such Person
will, as of such date, exceed the amount of all “liabilities of such Person, contingent or
otherwise”, as of such date, as such quoted terms are determined in accordance with applicable
federal and state laws governing determinations of the insolvency of debtors, (b) the present fair
saleable value of the assets of such Person will, as of such date, be greater than the amount that
will be required to pay the liability of such Person on its debts as such debts become absolute and
matured, (c) such Person will not have, as of such date, an unreasonably small amount of capital
with which to conduct its business, and (d) such Person will be able to pay its debts as they
mature. For purposes of this definition, (i) “debt” means liability on a “claim”, and (ii) “claim”
means any (x) right to payment, whether or not such a right is reduced to judgment, liquidated,
unliquidated, fixed, contingent, matured, unmatured, disputed, undisputed, legal, equitable,
secured or unsecured or (y) right to an equitable remedy for breach of performance if such breach
gives rise to a right to payment, whether or not such right to an equitable remedy is reduced to
judgment, fixed, contingent, matured or unmatured, disputed, undisputed, secured or unsecured.

          “Stock Purchase Agreement”: the Stock Purchase Agreement, dated as of December 6,
2006, among the Borrower, Silver Lake Partners, L.P., Silver Lake Investors, L.P. and Silver Lake
Technology Investors, L.L.C.

          “Subsidiary”: as to any Person, a corporation, partnership, limited liability company
or other entity of which shares of stock or other ownership interests having ordinary voting power
(other than stock or such other ownership interests having such power only by reason of the
happening of a contingency) to elect a majority of the board of directors or other managers of such
corporation, partnership or other entity are at the time owned, or the management of which is
otherwise controlled, directly or indirectly through one or more intermediaries, or both, by such
Person. Unless otherwise qualified, all references to a “Subsidiary” or to “Subsidiaries” in this
Agreement shall refer to a Subsidiary or Subsidiaries of the Borrower.

          “Subsidiary Guarantor”: each Material Subsidiary of the Borrower.

          “Swap Agreement”: any agreement with respect to any swap, forward, future or
derivative transaction or option or similar agreement involving, or settled by reference to, one or
more rates, currencies, commodities, equity or debt instruments or securities, or economic,
financial or pricing indices or measures of economic, financial or pricing risk or value or any
similar transaction or any

 

14

combination of these transactions; provided that no phantom
stock or similar plan providing for payments only on account of services provided by current or
former directors, officers, employees or consultants of the Borrower or any of its Subsidiaries
shall be a “Swap Agreement”.

          “Syndication Agent”: as defined in the preamble hereto.

          “Term Commitment”: as to any Lender, the obligation of such Lender, if any, to make a
Term Loan to the Borrower in a principal amount not to exceed the amount set forth under the
heading “Term Commitment” opposite such Lender’s name on Schedule 1.1A. The original aggregate
amount of the Term Commitments is $125,000,000.

          “Term Lender”: each Lender that has a Term Commitment or that holds a Term Loan.

          “Term Loan”: as defined in Section 2.1.

          “Term Loan Maturity Date”: March 13, 2007.

          “Term Percentage”: as to any Term Lender at any time, the percentage which such
Lender’s Term Commitment then constitutes of the aggregate Term Commitments (or, at any time after
the Closing Date, the percentage which the aggregate principal amount of such Lender’s Term Loans
then outstanding constitutes of the aggregate principal amount of the Term Loans then outstanding).

          “Transferee”: any Assignee or Participant.

          “2006 Stock Repurchase”: a Restricted Payment made pursuant to Section 7.6(d) whereby
the Borrower purchases shares of its issued and outstanding common stock (including each of the
purchases by the Borrower of such shares in the fiscal quarter ended December 31, 2005); provided
that (a) the Borrower gives notice to the Administrative Agent within 45 days after the end of the
fiscal quarter during which such Restricted Payment is made (unless such Restricted Payment was
made prior to January 1, 2006, in which case the Borrower shall have given notice to the
Administrative Agent on or before February 28, 2006) designating such Restricted Payment as a “2006
Stock Repurchase”, (b) such Restricted Payment is made during the 2006 Stock Repurchase Period and
(c) after giving effect to such Restricted Payment, the aggregate amount of all 2006 Stock
Repurchases during the 2006 Stock Repurchase Period is not more than $230,000,000.

          “2006 Stock Repurchase Period”: the five consecutive fiscal quarters ending December
31, 2006.

          “Type”: as to any Loan, its nature as an ABR Loan or a Eurodollar Loan.

          “United States”: the United States of America.

          “Wholly Owned Subsidiary”: as to any Person, any other Person all of the Capital
Stock of which (other than directors’ qualifying shares required by law) is owned by such Person
directly and/or through other Wholly Owned Subsidiaries.

          “Wholly Owned Subsidiary Guarantor”: any Subsidiary Guarantor that is a Wholly Owned
Subsidiary of the Borrower.

 

15

          1.2 Other Definitional Provisions. (a) Unless otherwise specified therein, all terms
defined in this Agreement shall have the defined meanings when used in the other Loan Documents or
any certificate or other document made or delivered pursuant hereto or thereto.

          (b) As used herein and in the other Loan Documents, and any certificate or other document made
or delivered pursuant hereto or thereto, (i) accounting terms relating to any Group Member not
defined in Section 1.1 and accounting terms partly defined in Section 1.1, to the extent not
defined, shall have the respective meanings given to them under GAAP, (ii) the words “include”,
“includes” and “including” shall be deemed to be followed by the phrase “without limitation”, (iii)
the word “incur” shall be construed to mean incur, create, issue, assume, become liable in respect
of or suffer to exist (and the words “incurred” and “incurrence” shall have correlative meanings),
(iv) the words “asset” and “property” shall be construed to have the same meaning and effect and to
refer to any and all tangible and intangible assets and properties, including cash, Capital Stock,
securities, revenues, accounts, leasehold interests and contract rights, and (v) references to
agreements or other Contractual Obligations shall, unless otherwise specified, be deemed to refer
to such agreements or Contractual Obligations as amended, supplemented, restated or otherwise
modified from time to time.

          (c) The words “hereof”, “herein” and “hereunder” and words of similar import, when used in
this Agreement, shall refer to this Agreement as a whole and not to any particular provision of
this Agreement, and Section, Schedule and Exhibit references are to this Agreement unless otherwise
specified.

          (d) The meanings given to terms defined herein shall be equally applicable to both the
singular and plural forms of such terms.

SECTION 2. AMOUNT AND TERMS OF TERM COMMITMENTS

          2.1 Term Commitments. Subject to the terms and conditions hereof, each Term Lender
severally agrees to make a term loan (a “Term Loan”) to the Borrower on the Closing Date in
an amount not to exceed the amount of the Term Commitment of such Lender. The Term Loans may from
time to time be Eurodollar Loans or ABR Loans, as determined by the Borrower and notified to the
Administrative Agent in accordance with Sections 2.2 and 2.10.

          2.2 Procedure for Term Loan Borrowing. The Borrower shall give the Administrative
Agent irrevocable notice (which notice must be received by the Administrative Agent prior to 10:00
A.M., New York City time, one Business Day prior to the anticipated Closing Date) requesting that
the Term Lenders make the Term Loans on the Closing Date and specifying the amount to be borrowed.
The Term Loans made on the Closing Date shall initially be ABR Loans. Upon receipt of such notice
the Administrative Agent shall promptly notify each Term Lender thereof. Not later than 12:00
Noon, New York City time, on the Closing Date each Term Lender shall make available to the
Administrative Agent at the Funding Office an amount in immediately available funds equal to the
Term Loan or Term Loans to be made by such Lender. The Administrative Agent shall credit the
account of the Borrower on the books of such office of the
Administrative Agent with the aggregate of the amounts made available to the Administrative
Agent by the Term Lenders in immediately available funds.

          2.3 Repayment of Term Loans. The Term Loan of each Lender shall be due and payable on
the Term Loan Maturity Date.

          2.4 [Intentionally omitted].

          2.5 [Intentionally omitted].

 

16

          2.6 [Intentionally omitted].

          2.7 [Intentionally omitted].

          2.8 Optional Prepayments. The Borrower may at any time and from time to time prepay
the Loans, in whole or in part, without premium or penalty, upon irrevocable notice delivered to
the Administrative Agent no later than 11:00 A.M., New York City time, three Business Days prior
thereto, in the case of Eurodollar Loans, and no later than 11:00 A.M., New York City time, one
Business Day prior thereto, in the case of ABR Loans, which notice shall specify the date and
amount of prepayment and whether the prepayment is of Eurodollar Loans or ABR Loans;
provided, that if a Eurodollar Loan is prepaid on any day other than the last day of the
Interest Period applicable thereto, the Borrower shall also pay any amounts owing pursuant to
Section 2.18. Upon receipt of any such notice the Administrative Agent shall promptly notify each
relevant Lender thereof. If any such notice is given, the amount specified in such notice shall be
due and payable on the date specified therein, together with accrued interest to such date on the
amount prepaid. Partial prepayments of Term Loans shall be in an aggregate principal amount of
$1,000,000 or a whole multiple thereof.

          2.9 [Intentionally omitted].

          2.10 Conversion and Continuation Options. (a) The Borrower may elect from time to
time to convert Eurodollar Loans to ABR Loans by giving the Administrative Agent prior irrevocable
notice of such election no later than 11:00 A.M., New York City time, on the Business Day preceding
the proposed conversion date, provided that any such conversion of Eurodollar Loans may
only be made on the last day of an Interest Period with respect thereto. The Borrower may elect
from time to time to convert ABR Loans to Eurodollar Loans by giving the Administrative Agent prior
irrevocable notice of such election no later than 11:00 A.M., New York City time, on the third
Business Day preceding the proposed conversion date (which notice shall
specify the length of the initial Interest Period therefor), provided that no ABR Loan
may be converted into a Eurodollar Loan when any Event of Default has occurred and is continuing
and the Administrative Agent or the Required Lenders have determined in its or their sole
discretion not to permit such conversions. Upon receipt of any such notice the Administrative
Agent shall promptly notify each relevant Lender thereof.

          (b) Any Eurodollar Loan may be continued as such upon the expiration of the then current
Interest Period with respect thereto by the Borrower giving irrevocable notice to the
Administrative Agent, in accordance with the applicable provisions of the term “Interest Period”
set forth in Section 1.1, of the length of the next Interest Period to be applicable to such Loans,
provided that no Eurodollar Loan may be continued as such when any Event of Default has
occurred and is continuing and the Administrative Agent has or the Required Lenders have determined
in its or their sole discretion not to permit such continuations, and provided,
further, that if the Borrower shall fail to give any required notice as described above in
this paragraph or if such continuation is not permitted pursuant to the preceding proviso such
Loans shall be automatically converted to ABR Loans on the last day of such then expiring Interest
Period. Upon receipt of any such notice the Administrative Agent shall promptly notify each
relevant Lender thereof.

          2.11 Limitations on Eurodollar Tranches. Notwithstanding anything to the contrary in
this Agreement, all borrowings, conversions and continuations of Eurodollar Loans and all
selections of Interest Periods shall be in such amounts and be made pursuant to such elections so
that, (a) after giving effect thereto, the aggregate principal amount of the Eurodollar Loans
comprising each Eurodollar Tranche shall be equal to $5,000,000 or a whole multiple of $1,000,000
in excess thereof and (b) no more than ten Eurodollar Tranches shall be outstanding at any one
time.

 

17

          2.12 Interest Rates and Payment Dates. (a) Each Eurodollar Loan shall bear interest
for each day during each Interest Period with respect thereto at a rate per annum equal to the
Eurodollar Rate determined for such day plus the Applicable Margin.

          (b) Each ABR Loan shall bear interest at a rate per annum equal to the ABR plus the Applicable
Margin.

          (c) (i) If all or a portion of the principal amount of any Loan shall not be paid when due
(whether at the stated maturity, by acceleration or otherwise), all outstanding Loans (whether or
not overdue) shall bear interest at a rate per annum equal to the rate that would otherwise be
applicable thereto pursuant to the foregoing provisions of this Section plus 2%, and (ii)
if all or a portion of any interest payable on any Loan or other amount payable hereunder shall not
be paid when due (whether at the stated maturity, by acceleration or otherwise), such overdue
amount shall bear interest at a rate per annum equal to the rate then applicable to ABR Loans
plus 2%, in each case, with respect to clauses (i) and (ii) above, from the date of such
non-payment until such amount is paid in full (as well after as before judgment).

          (d) Interest shall be payable in arrears on each Interest Payment Date, provided that
interest accruing pursuant to paragraph (c) of this Section shall be payable from time to time on
demand.

          2.13 Computation of Interest and Fees. (a) Interest and fees payable pursuant hereto shall be calculated on the basis of a
360-day year for the actual days elapsed, except that, with respect to ABR Loans the rate of
interest on which is calculated on the basis of the Prime Rate, the interest thereon shall be
calculated on the basis of a 365- (or 366-, as the case may be) day year for the actual days
elapsed. The Administrative Agent shall as soon as practicable notify the Borrower and the
relevant Lenders of each determination of a Eurodollar Rate. Any change in the interest rate on a
Loan resulting from a change in the ABR or the Eurocurrency Reserve Requirements shall become
effective as of the opening of business on the day on which such change becomes effective. The
Administrative Agent shall as soon as practicable notify the Borrower and the relevant Lenders of
the effective date and the amount of each such change in interest rate.

          (b) Each determination of an interest rate by the Administrative Agent pursuant to any
provision of this Agreement shall be conclusive and binding on the Borrower and the Lenders in the
absence of manifest error. The Administrative Agent shall, at the request of the Borrower, deliver
to the Borrower a statement showing the quotations used by the Administrative Agent in determining
any interest rate pursuant to Section 2.12(a).

          2.14 Inability to Determine Interest Rate. If prior to the first day of any Interest
Period:

     (a) the Administrative Agent shall have determined (which determination shall be
conclusive and binding upon the Borrower) that, by reason of circumstances affecting the
relevant market, adequate and reasonable means do not exist for ascertaining the Eurodollar
Rate for such Interest Period, or

     (b) the Administrative Agent shall have received notice from the Required Lenders that
the Eurodollar Rate determined or to be determined for such Interest Period will not
adequately and fairly reflect the cost to such Lenders (as conclusively certified by such
Lenders) of making or maintaining their affected Loans during such Interest Period,

 

18

the Administrative Agent shall give telecopy or telephonic notice thereof to the Borrower and the
relevant Lenders as soon as practicable thereafter. If such notice is given (x) any Eurodollar
Loans requested to be made on the first day of such Interest Period shall be made as ABR Loans, (y)
any Loans that were to have been converted on the first day of such Interest Period to Eurodollar
Loans shall be continued as ABR Loans and (z) any outstanding Eurodollar Loans shall be converted,
on the last day of the then-current Interest Period, to ABR Loans. Until such notice has been
withdrawn by the Administrative Agent, no further Eurodollar Loans shall be made or continued as
such, nor shall the Borrower have the right to convert Loans to Eurodollar Loans.

          2.15 Pro Rata Treatment and Payments. (a) Each borrowing by the Borrower from the
Lenders hereunder and any reduction of the Term Commitments of the Lenders shall be made
pro rata according to the respective Term Percentages of the relevant Lenders.

          (b) Each payment (including each prepayment) by the Borrower on account of principal of and
interest on the Term Loans shall be made pro rata according to the respective
outstanding principal amounts of the Term Loans then held by the Term Lenders. The amount of each
principal prepayment of the Term Loans shall be applied to reduce the then remaining installments
of the Term Loans pro rata based upon the then remaining principal amounts thereof.
Amounts prepaid on account of the Term Loans may not be reborrowed.

          (c) [Intentionally omitted]

          (d) All payments (including prepayments) to be made by the Borrower hereunder, whether on
account of principal, interest, fees or otherwise, shall be made without setoff or counterclaim and
shall be made prior to 12:00 Noon, New York City time, on the due date thereof to the
Administrative Agent, for the account of the Lenders, at the Funding Office, in Dollars and in
immediately available funds. The Administrative Agent shall distribute such payments to the
Lenders promptly upon receipt in like funds as received. If any payment hereunder (other than
payments on the Eurodollar Loans) becomes due and payable on a day other than a Business Day, such
payment shall be extended to the next succeeding Business Day. If any payment on a Eurodollar Loan
becomes due and payable on a day other than a Business Day, the maturity thereof shall be extended
to the next succeeding Business Day unless the result of such extension would be to extend such
payment into another calendar month, in which event such payment shall be made on the immediately
preceding Business Day. In the case of any extension of any payment of principal pursuant to the
preceding two sentences, interest thereon shall be payable at the then applicable rate during such
extension.

          (e) Unless the Administrative Agent shall have been notified in writing by any Lender prior to
a borrowing that such Lender will not make the amount that would constitute its share of such
borrowing available to the Administrative Agent, the Administrative Agent may assume that such
Lender is making such amount available to the Administrative Agent, and the Administrative Agent
may, in reliance upon such assumption, make available to the Borrower a corresponding amount. If
such amount is not made available to the Administrative Agent by the required time on the Borrowing
Date therefor, such Lender shall pay to the Administrative Agent, on demand, such amount with
interest thereon, at a rate equal to the greater of (i) the Federal Funds Effective Rate and (ii) a
rate determined by the Administrative Agent in accordance with banking industry rules on interbank
compensation, for the period until such Lender makes such amount immediately available to the
Administrative Agent. A certificate of the Administrative Agent submitted to any Lender with
respect to any amounts owing under this paragraph shall be conclusive in the absence of manifest
error. If such Lender’s share of such borrowing is not made available to the Administrative Agent
by such Lender within three Business Days after such Borrowing Date, the Administrative Agent shall
also be entitled to recover such amount with interest thereon at the rate per annum applicable to
ABR Loans, on demand, from the Borrower.

 

19

          (f) Unless the Administrative Agent shall have been notified in writing by the Borrower prior
to the date of any payment due to be made by the Borrower hereunder that the Borrower will not make
such payment to the Administrative Agent, the Administrative Agent may assume that the Borrower is
making such payment, and the Administrative Agent may, but shall not be required to, in reliance
upon such assumption, make available to the Lenders their respective pro rata
shares of a corresponding amount. If such payment is not made to the Administrative Agent by the
Borrower within three Business Days after such due date, the Administrative Agent shall be entitled
to recover, on demand, from each Lender to which any amount which was made available pursuant to
the preceding sentence, such amount with interest thereon at the rate per annum equal to the daily
average Federal Funds Effective Rate. Nothing herein shall be deemed to limit the rights of the
Administrative Agent or any Lender against the Borrower.

          2.16 Requirements of Law. (a) If the adoption of or any change in any Requirement
of Law or in the interpretation or application thereof or compliance by any Lender with any request
or directive (whether or not having the force of law) from any central bank or other Governmental
Authority made subsequent to the date hereof:

     (i) shall subject any Lender to any tax of any kind whatsoever with respect to this
Agreement or any Eurodollar Loan made by it, or change the basis of taxation of payments to
such Lender in respect thereof (except for Non-Excluded Taxes, which are covered by Section
2.17 and changes in the rate of tax on the overall net income of such Lender);

     (ii) shall impose, modify or hold applicable any reserve, special deposit, compulsory
loan or similar requirement against assets held by, deposits or other liabilities in or for
the account of, advances, loans or other extensions of credit by, or any other acquisition
of funds by, any office of such Lender that is not otherwise included in the determination
of the Eurodollar Rate; or

     (iii) shall impose on such Lender any other condition affecting this Agreement;

and the result of any of the foregoing is to increase the cost to such Lender, by an amount that
such Lender deems to be material, of making, converting into, continuing or maintaining Eurodollar
Loans, or to reduce any amount receivable hereunder in respect thereof, then, in any such case, the
Borrower shall promptly pay such Lender, upon its demand, any additional amounts necessary to
compensate such Lender for such increased cost or reduced amount receivable. If any Lender becomes
entitled to claim any additional amounts pursuant to this paragraph, it shall promptly notify the
Borrower (with a copy to the Administrative Agent) of the event by reason of which it has become so
entitled.

          (b) If any Lender shall have determined that the adoption of or any change in any Requirement
of Law regarding capital adequacy or in the interpretation or application thereof or compliance by
such Lender or any corporation controlling such Lender with any request or directive regarding
capital adequacy (whether or not having the force of law) from any Governmental Authority made
subsequent to the date hereof shall have the effect of reducing the rate of return on such Lender’s
or such corporation’s capital as a consequence of its obligations hereunder to a level below that
which such Lender or such corporation could have achieved but for such adoption, change or
compliance (taking into consideration such Lender’s or such corporation’s policies with respect to
capital adequacy) by an amount deemed by such Lender to be material, then from time to time, after
submission by such Lender to the Borrower (with a copy to the Administrative Agent) of a written
request therefor, the Borrower shall pay to such Lender such additional amount or amounts as will
compensate such Lender or such corporation for such reduction.

 

20

          (c) A certificate as to any additional amounts payable pursuant to this Section submitted by
any Lender to the Borrower (with a copy to the Administrative Agent) shall set forth in reasonable
detail the calculation of such amounts and shall be conclusive in the absence of manifest error.
Notwithstanding anything to the contrary in this Section, the Borrower shall not be required to
compensate a Lender pursuant to this Section for any amounts incurred more than nine months prior
to the date that such Lender notifies the Borrower of such Lender’s intention to claim compensation
therefor; provided that, if the circumstances giving rise to such claim have a retroactive
effect, then such nine-month period shall be extended to include the period of such retroactive
effect. The obligations of the Borrower pursuant to this Section shall survive the termination of
this Agreement and the payment of the Loans and all other amounts payable hereunder.

          2.17 Taxes. (a) All payments made by the Borrower under this Agreement shall be made
free and clear of, and without deduction or withholding for or on account of, any present or future
taxes, levies, imposts, duties, charges, fees, deductions or withholdings, now or hereafter
imposed, levied, collected, withheld or assessed by any Governmental Authority, excluding net
income taxes and franchise taxes
(imposed in lieu of net income taxes) imposed on the Administrative Agent or any Lender by the
jurisdiction under the laws of which the Administrative Agent or such Lender is organized or as a
result of a present or former connection between the Administrative Agent or such Lender and the
jurisdiction of the Governmental Authority imposing such tax or any political subdivision or taxing
authority thereof or therein (other than any such connection arising solely from the Administrative
Agent or such Lender having executed, delivered or performed its obligations or received a payment
under, or enforced, this Agreement or any other Loan Document) (such non-excluded taxes, levies,
imposts, duties, charges, fees, deductions or withholdings, the “Non-Excluded Taxes”). If
any Non-Excluded Taxes or Other Taxes are required to be withheld from any amounts payable to the
Administrative Agent or any Lender hereunder, the amounts so payable to the Administrative Agent or
such Lender shall be increased to the extent necessary to yield to the Administrative Agent or such
Lender (after payment of all Non-Excluded Taxes and Other Taxes including any such taxes imposed on
amounts payable under this Section) interest or any such other amounts payable hereunder at the
rates or in the amounts specified in this Agreement, provided, however, that the
Borrower shall not be required to increase any such amounts payable to the Administrative Agent or
any Lender with respect to any Non-Excluded Taxes (i) that are attributable to such Lender’s
failure to comply with the requirements of paragraph (d) or (e) of this Section or (ii) that are
United States withholding taxes imposed on amounts payable to the Administrative Agent or such
Lender at the time the Administrative Agent or such Lender becomes a party to this Agreement or
designates a new lending office, except to the extent that the Administrative Agent or such Lender
(or its assignor (if any)) was entitled, immediately prior to such designation of a new lending
office (or assignment), to receive additional amounts from the Borrower with respect to such
Non-Excluded Taxes pursuant to this paragraph.

          (b) In addition, the Borrower shall pay any Other Taxes to the relevant Governmental Authority
in accordance with applicable law.

          (c) Whenever any Non-Excluded Taxes or Other Taxes are payable by the Borrower, as promptly as
possible thereafter the Borrower shall send to the Administrative Agent for its own account or for
the account of the relevant Lender, as the case may be, a certified copy of an original official
receipt received by the Borrower showing payment thereof. If the Borrower fails to pay any
Non-Excluded Taxes or Other Taxes when due to the appropriate taxing authority or fails to remit to
the Administrative Agent the required receipts or other required documentary evidence, the Borrower
shall indemnify the Administrative Agent and the Lenders for any incremental taxes, interest or
penalties that may become payable by the Administrative Agent or any Lender as a result of any such
failure.

 

21

          (d) Each Lender (or Transferee) that is not a “U.S. Person” as defined in Section 7701(a)(30)
of the Code (a “Non-U.S. Lender”) shall deliver to the Borrower and the Administrative
Agent (or, in the case of a Participant, to the Lender from which the related participation shall
have been purchased) two copies of either U.S. Internal Revenue Service Form W-8BEN or Form W-8ECI,
or, in the case of a Non-U.S. Lender claiming exemption from U.S. federal withholding tax under
Section 871(h) or 881(c) of the Code with respect to payments of “portfolio interest”, a statement
substantially in the form of Exhibit F and a Form W-8BEN, or any subsequent versions thereof or
successors thereto, properly completed and duly executed by such Non-U.S. Lender claiming complete
exemption from, or a reduced rate of, U.S. federal withholding tax on all payments by the Borrower
under this Agreement and the other Loan Documents. Such forms shall be delivered by each Non-U.S.
Lender on or before the date it becomes a party to this Agreement (or, in the case of any
Participant, on or before the date such Participant purchases the related participation). In
addition, each Non-U.S. Lender shall deliver such forms promptly upon the obsolescence or
invalidity of any form previously delivered by such Non-U.S. Lender. Each Non-U.S. Lender shall
promptly notify the Borrower at any time it determines that it is no longer in a position to
provide any previously delivered certificate to the Borrower (or any other form of certification
adopted by the U.S. taxing authorities for such purpose). Notwithstanding any other
provision of this paragraph, a Non-U.S. Lender shall not be required to deliver any form
pursuant to this paragraph that such Non-U.S. Lender is not legally able to deliver.

          (e) A Lender that is entitled to an exemption from or reduction of non-U.S. withholding tax
under the law of the jurisdiction in which the Borrower is located, or any treaty to which such
jurisdiction is a party, with respect to payments under this Agreement shall deliver to the
Borrower (with a copy to the Administrative Agent), at the time or times prescribed by applicable
law or reasonably requested by the Borrower, such properly completed and executed documentation
prescribed by applicable law as will permit such payments to be made without withholding or at a
reduced rate, provided that such Lender is legally entitled to complete, execute and
deliver such documentation and in such Lender’s judgment such completion, execution or submission
would not materially prejudice the legal position of such Lender.

          (f) If the Administrative Agent or any Lender determines, in its sole discretion, that it has
received a refund of any Non-Excluded Taxes or Other Taxes as to which it has been indemnified by
the Borrower or with respect to which the Borrower has paid additional amounts pursuant to this
Section 2.17, it shall pay over such refund to the Borrower (but only to the extent of indemnity
payments made, or additional amounts paid, by the Borrower under this Section 2.17 with respect to
the Non-Excluded Taxes or Other Taxes giving rise to such refund), net of all out-of-pocket
expenses of the Administrative Agent or such Lender and without interest (other than any interest
paid by the relevant Governmental Authority with respect to such refund); provided, that
the Borrower, upon the request of the Administrative Agent or such Lender, agrees to repay the
amount paid over to the Borrower (plus any penalties, interest or other charges imposed by the
relevant Governmental Authority) to the Administrative Agent or such Lender in the event the
Administrative Agent or such Lender is required to repay such refund to such Governmental
Authority. This paragraph shall not be construed to require the Administrative Agent or any Lender
to make available its tax returns (or any other information relating to its taxes which it deems
confidential) to the Borrower or any other Person.

          (g) The agreements in this Section shall survive the termination of this Agreement and the
payment of the Loans and all other amounts payable hereunder.

          2.18 Indemnity. The Borrower agrees to indemnify each Lender for, and to hold each
Lender harmless from, any loss or expense that such Lender may sustain or incur as a consequence of
(a) default by the Borrower in making a borrowing of, conversion into or continuation of Eurodollar
Loans after the Borrower has given a notice requesting the same in accordance with the provisions
of this

 

22

Agreement, (b) default by the Borrower in making any prepayment of or conversion from
Eurodollar Loans after the Borrower has given a notice thereof in accordance with the provisions of
this Agreement or (c) the making of a prepayment of Eurodollar Loans on a day that is not the last
day of an Interest Period with respect thereto. Such indemnification may include an amount equal
to the excess, if any, of (i) the amount of interest that would have accrued on the amount so
prepaid, or not so borrowed, converted or continued, for the period from the date of such
prepayment or of such failure to borrow, convert or continue to the last day of such Interest
Period (or, in the case of a failure to borrow, convert or continue, the Interest Period that would
have commenced on the date of such failure) in each case at the applicable rate of interest for
such Loans provided for herein (excluding, however, the Applicable Margin included therein, if any)
over (ii) the amount of interest (as reasonably determined by such Lender) that would have
accrued to such Lender on such amount by placing such amount on deposit for a comparable period
with leading banks in the interbank eurodollar market. A certificate setting forth the calculation
in reasonable detail as to any amounts payable pursuant to this Section submitted to the Borrower
by any Lender shall
be conclusive in the absence of manifest error. This covenant shall survive the termination
of this Agreement and the payment of the Loans and all other amounts payable hereunder.

          2.19 Change of Lending Office. Each Lender agrees that, upon the occurrence of any
event giving rise to the operation of Section 2.16 or 2.17(a) with respect to such Lender, it will,
if requested by the Borrower, use reasonable efforts (subject to overall policy considerations of
such Lender) to designate another lending office for any Loans affected by such event with the
object of avoiding the consequences of such event; provided, that such designation is made
on terms that, in the sole judgment of such Lender, cause such Lender and its lending office(s) to
suffer no economic, legal or regulatory disadvantage, and provided, further, that
nothing in this Section shall affect or postpone any of the obligations of the Borrower or the
rights of any Lender pursuant to Section 2.16 or 2.17(a).

          2.20 Replacement of Lenders. The Borrower shall be permitted to replace any Lender
that (a) requests reimbursement for amounts owing pursuant to Section 2.16 or 2.17(a), (b) defaults
in its obligation to make Loans hereunder, or (c) does not consent to any amendment, modification,
or waiver of this Agreement or any other Loan Document requested by the Borrower which requires the
consent of all the Lenders (including such Lender’s consent) and which has been consented to by
662/3% of the Lenders, with a replacement financial institution; provided that (i) such
replacement does not conflict with any Requirement of Law, (ii) no Event of Default shall have
occurred and be continuing at the time of such replacement, (iii) prior to any such replacement,
such Lender shall have taken no action under Section 2.19 so as to eliminate the continued need for
payment of amounts owing pursuant to Section 2.16 or 2.17(a) or consented to such amendment,
modification or waiver, (iv) the replacement financial institution shall purchase, at par, all
Loans and other amounts owing to such replaced Lender on or prior to the date of replacement, (v)
the Borrower shall be liable to such replaced Lender under Section 2.18 if any Eurodollar Loan
owing to such replaced Lender shall be purchased other than on the last day of the Interest Period
relating thereto, (vi) the replacement financial institution, if not already a Lender, shall be
reasonably satisfactory to the Administrative Agent, (vii) the replaced Lender shall be obligated
to make such replacement in accordance with the provisions of Section 10.6 (provided that the
Borrower shall be obligated to pay the registration and processing fee referred to therein), (viii)
until such time as such replacement shall be consummated, the Borrower shall pay all additional
amounts (if any) required pursuant to Section 2.16 or 2.17(a), as the case may be, and (ix) any
such replacement shall not be deemed to be a waiver of any rights that the Borrower, the
Administrative Agent or any other Lender shall have against the replaced Lender.

 

 

23

SECTION 3. [INTENTIONALLY OMITTED]

SECTION 4. REPRESENTATIONS AND WARRANTIES

          To induce the Administrative Agent and the Lenders to enter into this Agreement and to make
the Loans, the Borrower hereby represents and warrants to the Administrative Agent and each Lender
that:

          4.1 Financial Condition. (a) [Intentionally omitted]

          (b) The audited consolidated balance sheets of the Borrower and its consolidated Subsidiaries
as at December 31, 2003, December 31, 2004 and December 31, 2005, and the related consolidated
statements of operations and of cash flows for the year ended December 31, 2003, the year ended
December 31, 2004, and the year ended December 31, 2005, reported on by and accompanied by an
unqualified report from KPMG LLP, present fairly, in all material respects, the consolidated
financial condition of the Borrower and its consolidated Subsidiaries as at such date, and the
consolidated results of its operations and its consolidated cash flows for the respective fiscal
periods then ended. The unaudited consolidated balance sheet of the Borrower and its consolidated
Subsidiaries as at September 30, 2006, and the related unaudited consolidated statements of
operations and cash flows for the three-month period ended on such date, present fairly, in all
material respects, the consolidated financial condition of the Borrower and its consolidated
Subsidiaries as at such date, and the consolidated results of its operations and its consolidated
cash flows for the three-month period then ended (subject to normal year-end audit adjustments).
All such financial statements, including the related schedules and notes thereto, have been
prepared in accordance with GAAP applied consistently throughout the periods involved (except as
approved by the aforementioned firm of accountants and disclosed therein). No Group Member has any
material Guarantee Obligations, contingent liabilities and liabilities for taxes, or any long-term
leases or unusual forward or long-term commitments, including any interest rate or foreign currency
swap or exchange transaction or other obligation in respect of derivatives, that are not reflected
in the most recent financial statements referred to in this paragraph. During the period from
December 31, 2005 to and including the date hereof there has been no Disposition by any Group
Member of any material part of its business or property.

          4.2 No Change. Since December 31, 2005, there has been no development or event that
has had or could reasonably be expected to have a Material Adverse Effect.

          4.3 Existence; Compliance with Law. Each Group Member (a) is duly organized, validly
existing and in good standing under the laws of the jurisdiction of its organization, (b) has the
power and authority, and the legal right, to own and operate its property, to lease the property it
operates as lessee and to conduct the business in which it is currently engaged, (c) is duly
qualified as a foreign corporation or other organization and in good standing under the laws of
each jurisdiction where its ownership, lease or operation of property or the conduct of its
business requires such qualification and (d) is in compliance with all Requirements of Law; except,
in each case except clause (a) (only with respect to the Borrower and the Subsidiary Guarantors),
to the extent that the failure to comply therewith could not, in the aggregate, reasonably be
expected to have a Material Adverse Effect.

          4.4 Power; Authorization; Enforceable Obligations. Each Loan Party has the power and
authority, and the legal right, to make, deliver and perform the Loan Documents to which it is a
party and, in the case of the Borrower, to obtain extension of credit hereunder. Each Loan Party
has taken all necessary organizational action to authorize the execution, delivery and performance
of the Loan Documents to which it is a party and, in the case of the Borrower, to authorize the
extension of credit on the terms and conditions of this Agreement. No consent or authorization of,
filing with, notice to or other

 

24

act by or in respect of, any Governmental Authority or any other Person is required in
connection with the extension of credit hereunder or with the execution, delivery, performance,
validity or enforceability of this Agreement or any of the Loan Documents. Each Loan Document has
been duly executed and delivered on behalf of each Loan Party party thereto. This Agreement
constitutes, and each other Loan Document upon execution will constitute, a legal, valid and
binding obligation of each Loan Party party thereto, enforceable against each such Loan Party in
accordance with its terms, except as enforceability may be limited by applicable bankruptcy,
insolvency, reorganization, moratorium or similar laws affecting the enforcement of creditors’
rights generally and by general equitable principles (whether enforcement is sought by proceedings
in equity or at law).

          4.5 No Legal Bar. The execution, delivery and performance of this Agreement and the
other Loan Documents, the borrowing hereunder and the use of the proceeds thereof will not violate
any Requirement of Law or any material Contractual Obligation of any Group Member and will not
result in, or require, the creation or imposition of any Lien on any of their respective properties
or revenues pursuant to any Requirement of Law or any such material Contractual Obligation. No
Requirement of Law applicable to the Borrower or any of its Subsidiaries could reasonably be
expected to have a Material Adverse Effect.

          4.6 Litigation. Except as disclosed on Schedule 4.6 hereto, no litigation,
investigation or proceeding of or before any arbitrator or Governmental Authority is pending or, to
the knowledge of the Borrower, threatened by or against any Group Member or against any of their
respective properties or revenues (a) with respect to any of the Loan Documents or any of the
transactions contemplated hereby or thereby, or (b) that could reasonably be expected to have a
Material Adverse Effect.

          4.7 No Default. No Group Member is in default under or with respect to any of its
Contractual Obligations in any respect that could reasonably be expected to have a Material Adverse
Effect. No Default or Event of Default has occurred and is continuing.

          4.8 Ownership of Property; Liens. Each Group Member has title in fee simple to, or a
valid leasehold interest in, all its real property, and good title to, or a valid leasehold
interest in, all its other property, and none of such property is subject to any Lien except as
permitted by Section 7.3.

          4.9 Intellectual Property. Each Group Member owns, or is licensed to use, all
Intellectual Property necessary for the conduct of its business as currently conducted, except as
could not reasonably be expected to have a Material Adverse Effect. Except as disclosed on
Schedule 4.9 hereto, no material claim has been asserted and is pending by any Person challenging
or questioning the use of any Intellectual Property or the validity or effectiveness of any
Intellectual Property. The use of Intellectual Property by each Group Member, to such Group
Member’s knowledge, does not infringe on the rights of any Person in any material respect.

          4.10 Taxes. Each Group Member has filed or caused to be filed all Federal, material
state and other material tax returns that are required to be filed and has paid all taxes shown to
be due and payable on said returns or on any assessments made against it or any of its property and
all other taxes, fees or other charges imposed on it or any of its property by any Governmental
Authority (other than any the amount or validity of which are currently being contested in good
faith by appropriate proceedings and with respect to which reserves in conformity with GAAP have
been provided on the books of the relevant Group Member); no tax Lien has been filed, and, to the
knowledge of the Borrower, other than as disclosed on Schedule 4.10, no claim is being asserted,
with respect to any such tax, fee or other charge.

 

25

          4.11 Federal Regulations. No part of the proceeds of any Loans, and no other
extension of credit hereunder, will be used (a) for “buying” or “carrying” any “margin stock”
within the respective meanings of each of the quoted terms under Regulation U as now and from time
to time hereafter in effect for any purpose that violates the provisions of the Regulations of the
Board or (b) for any purpose that violates the provisions of the Regulations of the Board. If
requested by any Lender or the Administrative Agent, the Borrower will furnish to the
Administrative Agent and each Lender a statement to the foregoing effect in conformity with the
requirements of FR Form G-3 or FR Form U-1, as applicable, referred to in Regulation U.

          4.12 Labor Matters. Except as, in the aggregate, could not reasonably be expected to
have a Material Adverse Effect: (a) there are no strikes or other labor disputes against any Group
Member pending or, to the knowledge of the Borrower, threatened; (b) hours worked by and payment
made to employees of each Group Member have not been in violation of the Fair Labor Standards Act
or any other applicable Requirement of Law dealing with such matters; and (c) all payments due from
any Group Member on account of employee health and welfare insurance have been paid or accrued as a
liability on the books of the relevant Group Member.

          4.13 ERISA. Neither a Reportable Event nor an “accumulated funding deficiency”
(within the meaning of Section 412 of the Code or Section 302 of ERISA) has occurred during the
five-year period prior to the date on which this representation is made or deemed made with respect
to any Plan, and each Plan has complied in all material respects with the applicable provisions of
ERISA and the Code. No termination of a Single Employer Plan has occurred, and no Lien in favor of
the PBGC or a Plan has arisen, during such five-year period. The present value of all accrued
benefits under each Single Employer Plan (based on those assumptions used to fund such Plans) did
not, as of the last annual valuation date prior to the date on which this representation is made or
deemed made, exceed the value of the assets of such Plan allocable to such accrued benefits by a
material amount. Neither the Borrower nor any Commonly Controlled Entity has had a complete or
partial withdrawal from any Multiemployer Plan that has resulted or could reasonably be expected to
result in a material liability under ERISA, and neither the Borrower nor any Commonly Controlled
Entity would become subject to any material liability under ERISA if the Borrower or any such
Commonly Controlled Entity were to withdraw completely from all Multiemployer Plans as of the
valuation date most closely preceding the date on which this representation is made or deemed made.
No such Multiemployer Plan is in Reorganization or Insolvent.

          4.14 Investment Company Act; Other Regulations. No Loan Party is an “investment
company”, or a company “controlled” by an “investment company”, within the meaning of the
Investment Company Act of 1940, as amended. No Loan Party is subject to regulation under any
Requirement of Law (other than Regulation X of the Board) that limits its ability to incur
Indebtedness.

          4.15 Subsidiaries. Except as disclosed to the Administrative Agent by the Borrower in
writing from time to time after the Closing Date, (a) Schedule 4.15 sets forth the name and
jurisdiction of incorporation of each Subsidiary and, as to each such Subsidiary, the percentage of
each class of Capital Stock owned by any Loan Party and (b) there are no outstanding subscriptions,
options, warrants, calls, rights or other agreements or commitments (other than stock options
granted to employees, officers, consultants or directors or stock issued pursuant to the Borrower’s
stock purchase plans to employees, officers, consultants or directors and directors’ qualifying
shares) of any nature relating to any Capital Stock of any Subsidiary, except as created by the
Loan Documents.

          4.16 Use of Proceeds. The proceeds of the Term Loans shall be used for the 2006 Stock
Repurchases pursuant to the Stock Purchase Agreement occurring on the Closing Date and to pay
related fees and expenses.

 

26

          4.17 Environmental Matters. Except as, in the aggregate, could not reasonably be
expected to have a Material Adverse Effect:

          (a) to the Borrower’s knowledge, the facilities and properties owned, leased or operated by
any Group Member (the “Properties”) do not contain, and have not previously contained, any
Materials of Environmental Concern in amounts or concentrations or under circumstances that
constitute or constituted a violation of, or could give rise to liability under, any Environmental
Law;

          (b) no Group Member has received or is aware of any notice of violation, alleged violation,
non-compliance, liability or potential liability regarding environmental matters or compliance with
Environmental Laws with regard to any of the Properties or the business operated by any Group
Member (the “Business”), nor does the Borrower have knowledge or reason to believe that any
such notice will be received or is being threatened;

          (c) to the Borrower’s knowledge, Materials of Environmental Concern have not been transported
or disposed of by any Group Member from the Properties in violation of, or in a manner or to a
location that could give rise to liability under, any Environmental Law, nor have any Materials of
Environmental Concern been generated, treated, stored or disposed of by any Group Member at, on or
under any of the Properties in violation of, or in a manner that could give rise to liability
under, any applicable Environmental Law;

          (d) no judicial proceeding or governmental or administrative action is pending or, to the
knowledge of the Borrower, threatened, under any Environmental Law to which any Group Member is or
will be named as a party with respect to the Properties or the Business, nor are there any consent
decrees or other decrees, consent orders, administrative orders or other orders, or other
administrative or judicial requirements outstanding to which any Group Member is subject under any
Environmental Law with respect to the Properties or the Business;

          (e) to the Borrower’s knowledge, there has been no release or threat of release of Materials
of Environmental Concern at or from the Properties, or arising from or related to the operations of
any Group Member in connection with the Properties or otherwise in connection with the Business, in
violation of or in amounts or in a manner that could give rise to liability under Environmental
Laws;

          (f) to the Borrower’s knowledge, the Properties and all operations at the Properties are in
compliance, and have in the last five years been in compliance, with all applicable Environmental
Laws, and there is no contamination at, under or about the Properties or violation of any
Environmental Law with respect to the Properties or the Business; and

          (g) no Group Member has assumed any liability of any other Person under Environmental Laws.

          4.18 Accuracy of Information, etc. No statement or information contained in this
Agreement, any other Loan Document or any other document, certificate or written statement
furnished by or on behalf of any Loan Party to the Administrative Agent or the Lenders, or any of
them, for use in connection with the transactions contemplated by this Agreement or the other Loan
Documents, taken as a whole, contained as of the date such statement, information, document or
certificate was so furnished, any untrue statement of a material fact or omitted to state a
material fact necessary to make the statements contained herein or therein not misleading. The
projections and pro forma financial information contained in the materials
referenced above are based upon good faith estimates and assumptions believed by management of the
Borrower to be reasonable at the time made, it being recognized by the Lenders that such financial
information as it relates to future events is not to be viewed as fact and that actual

 

27

results during the period or periods covered by such financial information may differ from the
projected results set forth therein by a material amount. There is no fact known to any Loan Party
that could reasonably be expected to have a Material Adverse Effect that has not been expressly
disclosed herein (including the Schedules hereto), in the other Loan Documents or in any other
documents, certificates and statements furnished to the Administrative Agent and the Lenders for
use in connection with the transactions contemplated hereby and by the other Loan Documents.

          4.19 Solvency. Each Loan Party is, and after giving effect to the transactions
contemplated hereby and the incurrence of all Indebtedness and obligations being incurred in
connection herewith and therewith will be and will continue to be, Solvent.

          4.20 Certain Documents. The Borrower has delivered to the Administrative Agent a
complete and correct copy of the Stock Purchase Agreement.

SECTION 5. CONDITIONS PRECEDENT

          5.1 Conditions to Extension of Credit. The agreement of each Lender to make the
extension of credit requested to be made by it is subject to the satisfaction, prior to or
concurrently with the making of such extension of credit on the Closing Date, of the following
conditions precedent:

     (a) Credit Agreement; Guarantee. The Administrative Agent shall have received
(i) this Agreement, executed and delivered by the Administrative Agent, the Borrower and
each Person listed on Schedule 1.1A and (ii) the Guarantee, executed and delivered by each
Subsidiary Guarantor.

     (b) Financial Statements. The Lenders shall have received (i) audited
consolidated financial statements of the Borrower and its consolidated Subsidiaries for the
2003, 2004 and 2005 fiscal years and (ii) unaudited interim consolidated financial
statements for each fiscal quarter ended after the date of the latest applicable financial
statements delivered pursuant to clause (i) of this paragraph as to which such financial
statements are available.

     (c) Approvals. All governmental and third party approvals necessary or, in the
reasonable discretion of the Administrative Agent, advisable in connection with the
continuing operations of the Group Members and the transactions contemplated hereby shall
have been obtained and be in full force and effect, and all applicable waiting periods shall
have expired without any action being taken or threatened by any competent authority that
would restrain, prevent or otherwise impose adverse conditions on the financing contemplated
hereby.

     (d) Fees. The Lenders, the Administrative Agent and the Arranger shall have
received all fees required to be paid, and all expenses for which invoices have been
presented (including the reasonable fees and expenses of legal counsel), on or before the
Closing Date. All such amounts will be paid with proceeds of Loans made on the Closing Date
and will be reflected in the funding instructions given by the Borrower to the
Administrative Agent on or before the Closing Date.

     (e) Closing Certificate; Certified Certificate of Incorporation; Good Standing
Certificates. The Administrative Agent shall have received (i) a certificate of each
Loan Party, dated the Closing Date, substantially in the form of Exhibit C, with appropriate
insertions and attachments, and (ii) a long form good standing certificate for each Loan
Party from its jurisdiction of organization.

 

28

     (f) Legal Opinions. The Administrative Agent shall have received the legal
opinion of Wilson, Sonsini, Goodrich & Rosati, Professional Corporation, counsel to the
Borrower and its Subsidiaries, substantially in the form of Exhibit E. Such legal opinion
shall cover such other matters incident to the transactions contemplated by this Agreement
as the Administrative Agent may reasonably require.

     (g) Solvency Certificate. The Administrative Agent shall have received a
solvency certificate satisfactory to the Administrative Agent from the chief financial
officer of the Borrower.

     (h) No new material information shall have come to the attention of the Administrative
Agent after the date hereof which shall have caused the Administrative Agent to reasonably
conclude that amounts available under the Revolving Facility (as defined in the Existing
Senior Credit Agreement), together with the amount of cash on hand in the United States as
indicated on the balance sheet of the Borrower for its most recent fiscal quarter, shall not
be sufficient to meet the ongoing working capital needs of the Borrower and its Subsidiaries
following the consummation of the other transactions contemplated hereby.

     (i) Representations and Warranties. Each of the representations and warranties
made by any Loan Party in or pursuant to the Loan Documents shall be true and correct on and
as of the Closing Date as if made on and as of such date unless such representation relates
solely to an earlier date, in which case such representation shall be true and correct as of
such date.

     (j) No Default. No Default or Event of Default shall have occurred and be
continuing on the Closing Date or after giving effect to the extension of credit requested
to be made on such date.

SECTION 6. AFFIRMATIVE COVENANTS

          The Borrower hereby agrees that, so long as any Loan or other amount is owing to any Lender or
the Administrative Agent hereunder, the Borrower shall and shall cause each of its Subsidiaries to:

          6.1 Financial Statements. Furnish to the Administrative Agent and each Lender:

     (a) as soon as available, but in any event within 90 days after the end of each fiscal
year of the Borrower, a copy of the audited consolidated balance sheet of the Borrower and
its consolidated Subsidiaries as at the end of such year and the related audited
consolidated statements of operations and of cash flows for such year, setting forth in each
case in comparative form the figures for the previous year, reported on without a “going
concern” or like qualification or exception, or qualification arising out of the scope of
the audit, by KPMG LLP or other independent certified public accountants of nationally
recognized standing; and

     (b) as soon as available, but in any event not later than 45 days after the end of each
of the first three quarterly periods of each fiscal year of the Borrower, the unaudited
consolidated balance sheet of the Borrower and its consolidated Subsidiaries as at the end
of such quarter and the related unaudited consolidated condensed statements of operations
and of cash flows for such quarter and the portion of the fiscal year through the end of
such quarter, setting forth in each case in comparative form the figures for the previous
year, certified by a Responsible Officer as being fairly stated in all material respects
(subject to normal year-end audit adjustments).

 

29

All such financial statements shall be complete and correct in all material respects and shall be
prepared in reasonable detail and in accordance with GAAP applied (except as approved by such
accountants or officer, as the case may be, and disclosed in reasonable detail therein and except,
in the case of unaudited financials, for the absence of footnotes) consistently throughout the
periods reflected therein and with prior periods. Reports or financial information required to be
delivered pursuant to this Section 6.1 (to the extent any such financial statements, reports, proxy
statements or other materials are included in materials otherwise filed with the SEC) may be
delivered electronically and if so, shall be deemed to have been delivered on the date on which the
Borrower gives notice to the Administrative Agent (who shall then give notice to the Lenders) that
the Borrower has posted such report or financial information or provides a link thereto on the
Borrower’s website on the internet. Notwithstanding the foregoing, the Borrower shall deliver
paper copies of any report or financial statement referred to in this Section 6.1 to any Lender if
the Administrative Agent, on behalf and upon the request of such Lender, requests the Borrower to
furnish such paper copies.

          6.2 Certificates; Other Information. Furnish to the Administrative Agent and each
Lender (or, in the case of clause (f), to the relevant Lender):

     (a) concurrently with the delivery of the financial statements referred to in Section
6.1(a), a certificate of the independent certified public accountants reporting on such
financial statements stating that in making the examination necessary therefor no knowledge
was obtained of any Default or Event of Default, except as specified in such certificate (it
being understood that such certificate shall be limited to the items that independent
certified public accountants are permitted to cover in such certificates pursuant to their
professional standards and customs of the profession);

     (b) concurrently with the delivery of any financial statements pursuant to Section 6.1,
(i) a certificate of a Responsible Officer stating that, to the best of each such
Responsible Officer’s knowledge, each Loan Party during such period has observed or
performed all of its covenants and other agreements, and satisfied every condition contained
in this Agreement and the other Loan Documents to which it is a party to be observed,
performed or satisfied by it, and that such Responsible Officer has obtained no knowledge of
any Default or Event of Default except as specified in such certificate and (ii) in the case
of quarterly or annual financial statements, (x) a Compliance Certificate containing all
information and calculations necessary for determining compliance by each Group Member with
the provisions of this Agreement referred to therein as of the last day of the fiscal
quarter or fiscal year of the Borrower, as the case may be, and (y) to the extent not
previously disclosed to the Administrative Agent, a description of any change in the
jurisdiction of organization of any Loan Party since the date of the most recent report
delivered pursuant to this clause (y) (or, in the case of the first such report so
delivered, since the Closing Date);

     (c) as soon as available, and in any event no later than 45 days after the end of each
fiscal year of the Borrower, a projected consolidated balance sheet of the Borrower and its
Subsidiaries as of the end of the following fiscal year, the related consolidated statements
of projected cash flow, projected changes in financial position and projected income and a
description of the underlying assumptions applicable thereto), and, as soon as available,
significant revisions, if any, of projections with respect to such fiscal year
(collectively, the “Projections”), which Projections shall in each case be
accompanied by a certificate of a Responsible Officer stating that such Projections are
based on reasonable estimates, information and assumptions and that such Responsible Officer
has no reason to believe that such Projections are incorrect or misleading in any material
respect;

 

30

     (d) within 45 days after the end of each fiscal quarter of the Borrower other than the
last fiscal quarter of the Borrower’s fiscal year, and 90 days after the end of the
Borrower’s fiscal year, a narrative discussion and analysis of the financial condition and
results of operations of the Borrower and its Subsidiaries for such fiscal quarter and for
the period from the beginning of the then current fiscal year to the end of such fiscal
quarter, as compared to the portion of the Projections covering such periods and to the
comparable periods of the previous year; provided, that this requirement shall be deemed
satisfied on delivery of the Borrower’s 10-Q or 10-K, as applicable, which is in compliance
with the Securities Exchange Act of 1934, as amended, and Regulation S-X (which may be
delivered in the same manner provided for in Section 6.1);

     (e) within five days after the same are sent, copies of all financial statements and
reports that the Borrower sends to the holders of any class of its debt securities or public
equity securities and, within five days after the same are filed, copies of all financial
statements and reports that the Borrower may make to, or file with, the SEC (which may be
delivered in the same manner provided for in Section 6.1); and

     (f) promptly, such additional financial and other information as any Lender may from
time to time reasonably request.

          6.3 Payment of Obligations. Pay, discharge or otherwise satisfy at or before maturity
or before they become delinquent, as the case may be, all its material obligations of whatever
nature, except where the amount or validity thereof is currently being contested in good faith by
appropriate proceedings and reserves in conformity with GAAP with respect thereto have been
provided on the books of the relevant Group Member.

          6.4 Maintenance of Existence; Compliance. (a)(i) Preserve, renew and keep in full
force and effect its organizational existence and (ii) take all reasonable action to maintain all
rights, privileges and franchises necessary or desirable in the normal conduct of its business,
except, in each case, as otherwise permitted by Section 7.4 and except, in the case of clause (ii)
above, to the extent that failure to do so could not reasonably be expected to have a Material
Adverse Effect; and (b) comply with all Contractual Obligations and Requirements of Law except to
the extent that failure to comply therewith could not, in the aggregate, reasonably be expected to
have a Material Adverse Effect.

          6.5 Maintenance of Property; Insurance. (a) Keep all property useful and necessary
in its business in good working order and condition, ordinary wear and tear excepted, except where
the failure to do so could not reasonably be expected to result in a Material Adverse Effect and
(b) maintain with financially sound and reputable insurance companies insurance on all its property
in at least such amounts and against at least such risks (but including in any event public
liability, product liability and business interruption) as are usually insured against in the same
general area by companies engaged in the same or a similar business.

          6.6 Inspection of Property; Books and Records; Discussions. (a) Keep proper books of
records and accounts in which true and correct entries in conformity with GAAP and all Requirements
of Law shall be made of all dealings and transactions in relation to its business and activities
from which financial statements in conformity with GAAP can be prepared and (b) permit
representatives of any Lender to visit and inspect any of its properties and examine and make
abstracts from any of its books and records at any reasonable time and as often as may reasonably
be desired and to discuss the business, operations, properties and financial and other condition of
the Group Members with officers and employees of the Group Members and with their independent
certified public accountants.

          6.7 Notices. Promptly give notice to the Administrative Agent and each Lender of:

 

31

     (a) the occurrence of any Default or Event of Default;

     (b) any (i) default or event of default under any material Contractual Obligation of
any Group Member or (ii) litigation, investigation or proceeding that may exist at any time
between any Group Member and any Governmental Authority, that in either case, if not cured
or if adversely determined, as the case may be, could reasonably be expected to have a
Material Adverse Effect;

     (c) any litigation or proceeding affecting any Group Member (i) in which the amount
involved is $10,000,000 or more and not covered by insurance, (ii) in which injunctive or
similar relief is sought or (iii) which relates to any Loan Document;

     (d) the following events, as soon as possible and in any event within 30 days after the
Borrower knows or has reason to know thereof: (i) the occurrence of any Reportable Event
with respect to any Plan, a failure to make any required contribution to a Plan that could
reasonably be expected to result in a Material Adverse Effect, the creation of any Lien in
favor of the PBGC or a Plan or any withdrawal from, or the termination, Reorganization or
Insolvency of, any Multiemployer Plan or (ii) the institution of proceedings or the taking
of any other action by the PBGC or the Borrower or any Commonly Controlled Entity or any
Multiemployer Plan with respect to the withdrawal from, or the termination, Reorganization
or Insolvency of, any Plan that is subject to Title IV of ERISA; and

     (e) any development or event that has had or could reasonably be expected to have a
Material Adverse Effect.

Each notice pursuant to this Section 6.7 shall be accompanied by a statement of a Responsible
Officer setting forth details of the occurrence referred to therein and stating what action the
relevant Group Member proposes to take with respect thereto.

          6.8 Environmental Laws. (a) Comply in all material respects with, and ensure
compliance in all material respects by all tenants and subtenants, if any, with, all applicable
Environmental Laws, and obtain and comply in all material respects with and maintain, and ensure
that all tenants and subtenants obtain and comply in all material respects with and maintain, any
and all licenses, approvals, notifications, registrations or permits required by applicable
Environmental Laws.

          (b) Conduct and complete all investigations, studies, sampling and testing, and all remedial,
removal and other actions required by a Governmental Authority to be conducted by a Group Member
under Environmental Laws and promptly comply in all material respects with all lawful orders and
directives of all Governmental Authorities regarding Environmental Laws.

          6.9 Additional Subsidiaries. With respect to any new Material Subsidiary (other than
a Foreign Subsidiary) created or acquired after the Closing Date by any Group Member (which, for
the purposes of this Section 6.10, shall include any existing Material Subsidiary that ceases to be
a Foreign Subsidiary), promptly (i) cause such new Material Subsidiary (A) to become a party to the
Guarantee and (B) to deliver to the Administrative Agent a certificate of such Material Subsidiary,
substantially in the form of Exhibit C, with appropriate insertions and attachments, and (ii) if
requested by the Administrative Agent, deliver to the Administrative Agent legal opinions relating
to the matters described above, which opinions shall be in form and substance, and from counsel,
reasonably satisfactory to the Administrative Agent.

 

32

          6.10 Post-Closing Actions. Complete each of the actions described on Schedule 6.10 as
soon as commercially reasonably and by no later than the date set forth on Schedule 6.10 with
respect to such action or such later date as the Administrative Agent may reasonably agree.

SECTION 7. NEGATIVE COVENANTS

          The Borrower hereby agrees that, so long as any Loan or other amount is owing to any Lender or
the Administrative Agent hereunder, the Borrower shall not, and shall not permit any of its
Subsidiaries to, directly or indirectly:

          7.1 Financial Condition Covenants.

          (a) Consolidated Leverage Ratio. Permit the Consolidated Leverage Ratio, calculated
as at the end of such fiscal quarter for the period of four consecutive fiscal quarters of the
Borrower then ended, to exceed 2.75 to 1.00.

          (b) Consolidated Fixed Charge Coverage Ratio. Permit the Consolidated Fixed Charge
Coverage Ratio, calculated as at the end of such fiscal quarter for the period of four consecutive
fiscal quarters of the Borrower then ended, to be less than 1.10 to 1.00.

          (c) Annualized Contract Value to Consolidated Total Debt. Permit the ratio of (a)
Annualized Contract Value as of the last day of any fiscal quarter to (b) Consolidated Total Debt
as of the last day of such fiscal quarter, to be less than 1.25 to 1.00.

          7.2 Indebtedness. Create, issue, incur, assume, become liable in respect of or suffer
to exist any Indebtedness, except:

     (a) Indebtedness of any Loan Party pursuant to any Loan Document;

     (b) Indebtedness of the Borrower to any Subsidiary and of any Subsidiary to the
Borrower or any other Subsidiary; provided that Indebtedness of any Subsidiary that
is not a Wholly Owned Subsidiary Guarantor to the Borrower or any Subsidiary shall be
subject to Section 7.8(g);

     (c) Guarantee Obligations incurred in the ordinary course of business by the Borrower
or any of its Subsidiaries of obligations of the Borrower or any Subsidiary;

     (d) Indebtedness outstanding on the date hereof and listed on Schedule 7.2(d) and any
refinancings, refundings, renewals or extensions thereof;

     (e) Indebtedness (including, without limitation, Capital Lease Obligations) secured by
Liens permitted by Section 7.3(g) in an aggregate principal amount not to exceed, as at the
date of any incurrence thereof, 2.0% of the total assets of the Borrower and its
Subsidiaries as at the end of the fiscal quarter most recently ended at or prior to such
time and for which financial statements are available;

     (f) Indebtedness of the Borrower or any Subsidiary in respect of (i) standby or
performance letters of credit, surety bonds, security deposits or other performance
guarantees; provided that the aggregate amount of Indebtedness permitted by this
clause (i) shall not at any time exceed, at the time of any incurrence thereof, the greater
of (A) $10,000,000 and (B) 5.0% of

 

33

Consolidated EBITDA for the period of four consecutive fiscal quarters most recently
ended at or prior to such time and for which financial statements are available; and (ii)
trade letters of credit;

     (g) Indebtedness of any Person that becomes a Subsidiary after the date hereof;
provided that such Indebtedness exists at the time such Person becomes a Subsidiary
and is not created in contemplation of or in connection with such Person becoming a
Subsidiary;

     (h) Indebtedness of any Loan Party pursuant to any Existing Loan Document;

     (i) additional Indebtedness of the Borrower or any of its Subsidiaries in an aggregate
principal amount (for the Borrower and all Subsidiaries) not to exceed at any one time
outstanding the greater of (A) $50,000,000 and (B) or 40.0% of Consolidated EBITDA for the
period of four consecutive fiscal quarters most recently ended at or prior to such time and
for which financial statements are available; and

     (j) Permitted Subordinated Debt; provided that the Borrower shall be in pro
forma compliance with the covenants set forth in Section 7.1 after giving effect to the
incurrence of any such Permitted Subordinated Debt.

          7.3 Liens. Create, incur, assume or suffer to exist any Lien upon any of its
property, whether now owned or hereafter acquired, except:

     (a) Liens for taxes not yet due or that are being contested in good faith by
appropriate proceedings, provided that adequate reserves with respect thereto are
maintained on the books of the Borrower or its Subsidiaries, as the case may be, in
conformity with GAAP;

     (b) carriers’, warehousemen’s, mechanics’, materialmen’s, repairmen’s or other like
Liens arising in the ordinary course of business that are not overdue for a period of more
than 30 days or that are being contested in good faith by appropriate proceedings;

     (c) pledges or deposits in connection with workers’ compensation, unemployment
insurance and other social security legislation;

     (d) deposits to secure the performance of bids, trade contracts (other than for
borrowed money), leases, statutory obligations, surety and appeal bonds, performance bonds
and other obligations of a like nature incurred in the ordinary course of business;

     (e) easements, rights-of-way, restrictions and other similar encumbrances incurred in
the ordinary course of business that, in the aggregate, are not substantial in amount and
that do not in any case materially detract from the value of the property subject thereto or
materially interfere with the ordinary conduct of the business of the Borrower or any of its
Subsidiaries;

     (f) Liens in existence on the date hereof listed on Schedule 7.3(f), securing
Indebtedness permitted by Section 7.2(d), or the renewal, extension or refunding of such
Indebtedness, provided that no such Lien is spread to cover any additional property
after the Closing Date and that the amount of Indebtedness secured thereby is not increased;

     (g) Liens securing Indebtedness of the Borrower or any other Subsidiary incurred
pursuant to Section 7.2(e) to finance the acquisition of fixed or capital assets,
provided that (i) such Liens shall be created substantially simultaneously with the
acquisition of such fixed or capital assets, (ii) such Liens do not at any time encumber any
property other than the property

 

34

financed by such Indebtedness and (iii) the amount of Indebtedness secured thereby is
not increased;

     (h) any Lien existing on any property or asset prior to the acquisition thereof by the
Borrower or any Subsidiary or existing on any property or asset of any Person that becomes a
Subsidiary after the date hereof prior to the time such Person becomes a Subsidiary;
provided that (i) such Lien is not created in contemplation of or in connection with
such acquisition or such Person becoming a Subsidiary, as the case may be, (ii) such Lien
shall not apply to any other property or assets of the Borrower or any Subsidiary and (iii)
such Lien shall secure only those obligations which it secures on the date of such
acquisition or the date such Person becomes a Subsidiary, as the case may be, and
extensions, renewals and replacements thereof that do not increase the outstanding principal
amount thereof;

     (i) Liens on any Margin Stock held by the Borrower or any Subsidiary to the extent that
such Margin Stock would otherwise comprise 25% or more of the property and assets subject to
this Section 7.3;

     (j) any judgment Lien not constituting an Event of Default under Section 8.1(h), so
long as such Lien (to the extent that the aggregate amount secured by such Lien exceeds
$10,000,000) is released no later than 60 days following the entry thereof;

     (k) any interest or title of a lessor under any lease entered into by the Borrower or
any other Subsidiary in the ordinary course of its business and covering only the assets so
leased; and

     (l) Liens not otherwise permitted by this Section so long as neither (i) the aggregate
outstanding principal amount of the obligations secured thereby nor (ii) the aggregate fair
market value (determined as of the date such Lien is incurred) of the assets subject thereto
exceeds (as to the Borrower and all Subsidiaries) $10,000,000 at any one time.

          7.4 Fundamental Changes. Enter into any merger, consolidation or amalgamation, or
liquidate, wind up or dissolve itself (or suffer any liquidation or dissolution), or Dispose of all
or substantially all of its property or business, except that:

     (a) any Person may be merged or consolidated with or into the Borrower
(provided that the Borrower shall be the continuing or surviving corporation) or
with or into any Wholly Owned Subsidiary Guarantor (provided that the Wholly Owned
Subsidiary Guarantor shall be the continuing or surviving corporation); provided
that any such merger involving a Person that is not a Subsidiary immediately prior to such
merger shall not be permitted unless also permitted by Section 7.8(i); provided
further, that prior to consummating any merger pursuant to this clause (a) involving
a Person that is not a Subsidiary, the Borrower will deliver to the Administrative Agent a
certificate of a Responsible Officer demonstrating compliance immediately following such
merger, on a pro forma basis giving effect to such merger, with Section 7.1;

     (b) (i) any Subsidiary (other than a Subsidiary Guarantor) may liquidate or dissolve if
the Borrower determines in good faith that such liquidation or dissolution is in the best
interests of the Borrower and is not materially disadvantageous to the Lenders, and (ii) any
Subsidiary may liquidate or dissolve if all or substantially all of its assets are
transferred to the Borrower or a Subsidiary;

     (c) any Subsidiary of the Borrower may Dispose of any or all of its assets (i) to the
Borrower or any Wholly Owned Subsidiary Guarantor (upon voluntary liquidation or otherwise)

 

35

and (ii) the Borrower or any Subsidiary of the Borrower may Dispose of any or all of
its assets pursuant to a Disposition permitted by Section 7.5; and

     (d) the Borrower or any Subsidiary may make any Investment expressly permitted by
Section 7.8 structured as a merger, consolidation or amalgamation.

          7.5 Disposition of Property. Dispose of any of its property, whether now owned or
hereafter acquired, or, in the case of any Subsidiary, issue or sell any shares of such
Subsidiary’s Capital Stock to any Person, except:

     (a) the Disposition of obsolete or worn out property in the ordinary course of
business;

     (b) the sale of any assets in the ordinary course of business;

     (c) Dispositions permitted by Section 7.4;

     (d) the sale or issuance of any Subsidiary’s Capital Stock to the Borrower or any
Subsidiary;

     (e) Dispositions by the Borrower to any Subsidiary and by any Subsidiary to the
Borrower or any other Subsidiary on reasonable terms;

     (f) Dispositions constituting the making or liquidating of Investments permitted by
Section 7.8;

     (g) Dispositions constituting the making of a Restricted Payment permitted by Section
7.6; and

     (h) the Disposition of other property having a fair market value not to exceed 5% of
the total assets in the aggregate for any fiscal year of the Borrower.

          7.6 Restricted Payments. Declare or pay any dividend (other than dividends payable
solely in common stock of the Person making such dividend) on, or make any payment on account of,
or set apart assets for a sinking or other analogous fund for, the purchase, redemption,
defeasance, retirement or other acquisition of, any Capital Stock of any Group Member, whether now
or hereafter outstanding, or make any other distribution in respect thereof, either directly or
indirectly, whether in cash or property or in obligations of any Group Member (collectively,
“Restricted Payments”), except that:

     (a) any Subsidiary may make Restricted Payments to the Borrower or any Wholly Owned
Subsidiary Guarantor;

     (b) the Borrower may make Restricted Payments pursuant to and in accordance with stock
option plans or other benefit plans for management, employees consultants or directors of
the Borrower and its Subsidiaries and stock purchase plans with employees, officers,
consultants or directors;

     (c) (i) the Borrower may make Restricted Payments in connection with the Option
Repurchase; and (ii) the Borrower may pay cash dividends to holders of Permitted Preferred
Stock; provided that, in the case of any Restricted Payment made pursuant to this
clause (c), (x) no Default or Event of Default shall have occurred or be continuing after
giving effect to any such Restricted Payment and (y) the Borrower shall be in pro forma
compliance with the

 

36

covenants set forth in Section 7.1 after giving effect to any such Restricted Payment
and the incurrence of any Indebtedness in connection therewith.

     (d) the Borrower may make other Restricted Payments not otherwise permitted by this
Section so long as (x) no Default or Event of Default shall have occurred or be continuing
after giving effect to any such Restricted Payment and (y) the Borrower shall be in pro
forma compliance with the covenants set forth in Section 7.1 after giving effect to any such
Restricted Payment and the incurrence of any Indebtedness in connection therewith.

          7.7 Capital Expenditures. Make or commit to make any Capital Expenditure, except
Capital Expenditures of the Borrower and its Subsidiaries in the ordinary course of business;
provided, that the Borrower shall be in pro forma compliance with the covenants set forth
in Section 7.1 after giving effect to any such Capital Expenditure.

          7.8 Investments. Make any advance, loan, extension of credit (by way of guaranty or
otherwise) or capital contribution to, or purchase any Capital Stock, bonds, notes, debentures or
other debt securities of, or any assets constituting a business unit of, or make any other
investment in, any Person (all of the foregoing, “Investments”), except:

     (a) extensions of trade credit in the ordinary course of business;

     (b) investments in Cash Equivalents;

     (c) Guarantee Obligations permitted by Section 7.2;

     (d) loans and advances to employees of any Group Member in the ordinary course of
business (including for travel, entertainment and relocation expenses) in an aggregate
amount for all Group Members not to exceed $10,000,000 at any one time outstanding;

     (e) Investments in existence on the date hereof listed on Schedule 7.8(e);

     (f) intercompany Investments by any Group Member in the Borrower or any Person that,
prior to such investment, is a Wholly Owned Subsidiary Guarantor;

     (g) intercompany Investments by any Group Member in a Subsidiary that is not a Wholly
Owned Subsidiary Guarantor; provided that the aggregate amount of such Investments
(excluding all such Investments otherwise permitted pursuant to this Section 7.8), less any
cash return on Investments received after the date hereof, shall not at the time of the
making of any such Investment exceed the greater of (i) $100,000,000 and (ii) 37.5% of
Consolidated EBITDA for the period of four consecutive fiscal quarters most recently ended
on or prior to such time for which financial statements are available;

     (h) investments consisting of deposit or securities accounts maintained in the ordinary
course of business;

     (i) any acquisition of any assets or capital stock of another Person (by merger or
otherwise); provided that (i) the Borrower shall be in pro forma compliance with the
covenants in Section 7.1 after giving effect to such acquisition for which financial
statements are available as if such acquisition occurred immediately prior to the first day
of the period of four consecutive fiscal quarters most recently ended prior to such
acquisition; (ii) if such acquisition would require the Borrower to provide pro forma
financial information regarding such acquisition in a current

 

37

report on Form 8-K, quarterly report on Form 10-Q, or annual report on Form 10-K filed
with the SEC, the Borrower shall have delivered a certificate of a Responsible Officer
certifying the Borrower’s pro forma compliance described in clause (i) above and containing
all information and calculations necessary for determining such compliance; and (iii) if
such acquisition, when given pro forma effect as described in clause (i) above, would cause
a 10% or greater decrease in the Borrower’s Consolidated EBITDA for such period of four
consecutive fiscal quarters most recently ended prior to such acquisition, the Required
Lenders shall have consented to such acquisition;

     (j) investments received in connection with the bankruptcy or reorganization of, or
settlement of delinquent accounts and disputes with, customers and suppliers, in each case
in the ordinary course of business;

     (k) investments by the IFSC and investments by the Borrower and its Subsidiaries in the
IFSC; provided that such investments in the IFSC do not in the aggregate exceed
$100,000,000 at any one time outstanding;

     (l) investments in exchange for, or made with the proceeds (within 180 days of receipt)
of, existing investments which are of at least equivalent market value (as reasonably
determined by the Borrower’s chief financial officer, chief executive officer, corporate
controller or president as at the time of exchange or disposition) as such existing
investments and are of the same type and nature as such existing investment; and

     (m) in addition to Investments otherwise expressly permitted by this Section,
Investments by the Borrower or any of its Subsidiaries in an aggregate amount (valued at
cost) not to exceed $10,000,000 in any fiscal year.

          7.9 [Intentionally omitted].

          7.10 Transactions with Affiliates. Enter into any transaction, including any
purchase, sale, lease or exchange of property, the rendering of any service or the payment of any
management, advisory or similar fees, with any Affiliate (other than the Borrower or any
Subsidiary) unless such transaction is (a) otherwise permitted under this Agreement, and (b) upon
fair and reasonable terms no less favorable to the Borrower or such Subsidiary than it would obtain
in a comparable arm’s length transaction with a Person that is not an Affiliate; provided,
that 2006 Stock Repurchases shall not be subject to this Section 7.10.

          7.11 Sales and Leasebacks. Enter into any arrangement with any Person providing for
the leasing by any Group Member of real or personal property that has been or is to be sold or
transferred by such Group Member to such Person or to any other Person to whom funds have been or
are to be advanced by such Person on the security of such property or rental obligations of such
Group Member.

          7.12 Swap Agreements. Enter into any Swap Agreement, except (a) Swap Agreements
entered into to hedge or mitigate risks to which the Borrower or any Subsidiary has actual exposure
(other than those in respect of Capital Stock) and (b) Swap Agreements entered into in order to
effectively cap, collar or exchange interest rates (from fixed to floating rates, from one floating
rate to another floating rate or otherwise) with respect to any interest-bearing liability,
currency liability or investment of the Borrower or any Subsidiary.

          7.13 Changes in Fiscal Periods. Permit the fiscal year of the Borrower to end on a
day other than December 31 or change the Borrower’s method of determining fiscal quarters.

 

38

          7.14 Negative Pledge Clauses. Enter into or suffer to exist or become effective any
agreement that prohibits or limits the ability of any Group Member to create, incur, assume or
suffer to exist any Lien securing the Obligations upon any of its property or revenues, whether now
owned or hereafter acquired, other than (a) this Agreement and the other Loan Documents, (b) any
agreements governing any purchase money Liens or Capital Lease Obligations otherwise permitted
hereby (in which case, any prohibition or limitation shall only be effective against the assets
financed thereby); (c) any agreements governing a Disposition permitted under Section 7.5,
provided that such prohibition or limitation relates solely to property to be disposed of;
and (d) the Existing Senior Credit Agreement and the other Existing Loan Documents.

          7.15 Clauses Restricting Subsidiary Distributions. Enter into or suffer to exist or
become effective any consensual encumbrance or restriction on the ability of any Subsidiary of the
Borrower to (a) make Restricted Payments in respect of any Capital Stock of such Subsidiary held
by, or pay any Indebtedness owed to, the Borrower or any other Subsidiary of the Borrower, (b) make
loans or advances to, or other Investments in, the Borrower or any other Subsidiary of the Borrower
or (c) transfer any of its assets to the Borrower or any other Subsidiary of the Borrower, except
for such encumbrances or restrictions existing under or by reason of (i) any restrictions existing
under the Loan Documents, (ii) any restrictions with respect to a Subsidiary imposed pursuant to an
agreement that has been entered into in connection with the Disposition of all or substantially all
of the Capital Stock or assets of such Subsidiary, (iii) any restrictions governing a Disposition
permitted under Section 7.5, provided that such restriction relates solely to property to
be disposed of, (iv) any restrictions in existence at the time of any acquisition consummated in
accordance with Section 7.8(i) and (v) any restrictions under the Existing Loan Documents.

          7.16 Lines of Business. Enter into any business, either directly or through any
Subsidiary, except for those businesses in which the Borrower and its Subsidiaries are engaged on
the date of this Agreement or that are reasonably related thereto or reasonable extensions thereof.

SECTION 8. EVENTS OF DEFAULT

          8.1 Events of Default.

          If any of the following events shall occur and be continuing:

     (a) the Borrower shall fail to pay any principal of any Loan when due in accordance
with the terms hereof; or the Borrower shall fail to pay any interest on any Loan or any
other amount payable hereunder or under any other Loan Document, within five days after any
such interest or other amount becomes due in accordance with the terms hereof; or

     (b) any representation or warranty made or deemed made by any Loan Party herein or in
any other Loan Document or that is contained in any certificate, document or financial or
other written statement furnished by it at any time under or in connection with this
Agreement or any such other Loan Document shall prove to have been inaccurate in any
material respect on or as of the date made or deemed made; or

     (c) any Loan Party shall default in the observance or performance of any agreement
contained in clause (i) or (ii) of Section 6.4(a) (with respect to the Borrower only),
Section 6.7(a) or Section 7 of this Agreement; or

     (d) any Loan Party shall default in the observance or performance of any other
agreement contained in this Agreement or any other Loan Document (other than as provided in

 

39

paragraphs (a) through (c) of this Section), and such default shall continue unremedied
for a period of 30 days after notice to the Borrower from the Administrative Agent or the
Required Lenders; or

     (e) any Group Member shall (i) default in making any payment of any principal of any
Indebtedness (including any Guarantee Obligation, but excluding the Loans) on the scheduled
or original due date with respect thereto; or (ii) default in making any payment of any
interest on any such Indebtedness beyond the period of grace, if any, provided in the
instrument or agreement under which such Indebtedness was created; or (iii) default in the
observance or performance of any other agreement or condition relating to any such
Indebtedness or contained in any instrument or agreement evidencing, securing or relating
thereto, or any other event shall occur or condition exist, the effect of which default or
other event or condition is to cause, or to permit the holder or beneficiary of such
Indebtedness (or a trustee or agent on behalf of such holder or beneficiary) to cause, with
the giving of notice if required, such Indebtedness to become due prior to its stated
maturity or (in the case of any such Indebtedness constituting a Guarantee Obligation) to
become payable, other than secured Indebtedness permitted by Section 7.2 that becomes due as
a result of the voluntary sale or transfer of the property or assets securing such
Indebtedness; provided, that a default, event or condition described in clause (i),
(ii) or (iii) of this paragraph (e) shall not at any time constitute an Event of Default
unless, at such time, one or more defaults, events or conditions of the type described in
clauses (i), (ii) and (iii) of this paragraph (e) shall have occurred and be continuing with
respect to Indebtedness the outstanding principal amount of which exceeds in the aggregate
$15,000,000; or

     (f) (i) any Group Member shall commence any case, proceeding or other action (A) under
any existing or future law of any jurisdiction, domestic or foreign, relating to bankruptcy,
insolvency, reorganization or relief of debtors, seeking to have an order for relief entered
with respect to it, or seeking to adjudicate it a bankrupt or insolvent, or seeking
reorganization, arrangement, adjustment, winding-up, liquidation, dissolution, composition
or other relief with respect to it or its debts, or (B) seeking appointment of a receiver,
trustee, custodian, conservator or other similar official for it or for all or any
substantial part of its assets, or any Group Member shall make a general assignment for the
benefit of its creditors; or (ii) there shall be commenced against any Group Member any
case, proceeding or other action of a nature referred to in clause (i) above that (A)
results in the entry of an order for relief or any such adjudication or appointment or (B)
remains undismissed, undischarged or unbonded for a period of 60 days; or (iii) there shall
be commenced against any Group Member any case, proceeding or other action seeking issuance
of a warrant of attachment, execution, distraint or similar process against all or any
substantial part of its assets that results in the entry of an order for any such relief
that shall not have been vacated, discharged, or stayed or bonded pending appeal within 60
days from the entry thereof; or (iv) any Group Member shall take any action in furtherance
of, or indicating its consent to, approval of, or acquiescence in, any of the acts set forth
in clause (i), (ii), or (iii) above; or (v) any Group Member shall generally not, or shall
be unable to, or shall admit in writing its inability to, pay its debts as they become due;
or

     (g) (i) any Person shall engage in any “prohibited transaction” (as defined in Section
406 of ERISA or Section 4975 of the Code, and not exempt under Section 408 of ERISA and the
regulations thereunder) involving any Plan, (ii) any “accumulated funding deficiency” (as
defined in Section 302 of ERISA), whether or not waived, shall exist with respect to any
Plan or any Lien in favor of the PBGC or a Plan shall arise on the assets of any Group
Member or any Commonly Controlled Entity, (iii) a Reportable Event shall occur with respect
to, or proceedings shall commence to have a trustee appointed, or a trustee shall be
appointed, to administer or to terminate, any Single Employer Plan, which Reportable Event
or commencement of proceedings

 

40

or appointment of a trustee is, in the reasonable opinion of the Required Lenders,
likely to result in the termination of such Plan for purposes of Title IV of ERISA, (iv) any
Single Employer Plan shall terminate for purposes of Title IV of ERISA, (v) any Group Member
or any Commonly Controlled Entity shall, or in the reasonable opinion of the Required
Lenders is likely to, incur any liability in connection with a withdrawal from, or the
Insolvency or Reorganization of, a Multiemployer Plan or (vi) any other event or condition
shall occur or exist with respect to a Plan; and in each case in clauses (i) through (vi)
above, such event or condition could, in the sole judgment of the Required Lenders,
reasonably be expected to have a Material Adverse Effect; or

     (h) one or more judgments or decrees shall be entered against any Group Member
involving in the aggregate a liability (not paid or fully covered by insurance as to which
the relevant insurance company has acknowledged coverage) of $15,000,000 or more, and all
such judgments or decrees shall not have been vacated, discharged, stayed or bonded pending
appeal within 60 days from the entry thereof; or

     (i) the guarantee contained in Section 2 of the Guarantee shall cease, for any reason
(other than in accordance with Section 10.14 hereof), to be in full force and effect or any
Loan Party or any Affiliate of any Loan Party shall so assert; or

     (j) any “person” or “group” (as such terms are used in Sections 13(d) and 14(d) of the
Securities Exchange Act of 1934, as amended (the “Exchange Act”)), other than the Permitted
Investors, shall become, or obtain rights (whether by means or warrants, options or
otherwise) to become, the “beneficial owner” (as defined in Rules 13(d)-3 and 13(d)-5 under
the Exchange Act), directly or indirectly, of more than 35% of the outstanding common stock
of the Borrower;

then, and in any such event, (A) if such event is an Event of Default specified in clause (i) or
(ii) of paragraph (f) above with respect to the Borrower, automatically the Loans (with accrued
interest thereon) and all other amounts owing under this Agreement and the other Loan Documents
shall immediately become due and payable, and (B) if such event is any other Event of Default, with
the consent of the Required Lenders, the Administrative Agent may, or upon the request of the
Required Lenders, the Administrative Agent shall, by notice to the Borrower, declare the Loans
(with accrued interest thereon) and all other amounts owing under this Agreement and the other Loan
Documents to be due and payable forthwith, whereupon the same shall immediately become due and
payable. Except as expressly provided above in this Section, presentment, demand, protest and all
other notices of any kind are hereby expressly waived by the Borrower.

          8.2 Borrower’s Right to Cure. If the Borrower fails to comply with any of the
covenants set forth in Section 7.1, from the last day of any fiscal quarter to the expiration of
the 10th Business Day subsequent to the date the relevant Compliance Certificate for such fiscal
quarter is required to be delivered pursuant to Section 6.2(b) (the “Cure Period”), the
Borrower shall have the right to have Consolidated EBITDA increased by an amount equal to the Cure
Amount, solely for the purpose of measuring the covenants set forth in Section 7.1, and, if the
Borrower shall be in pro forma compliance with such covenants after such recalculation, the
applicable breach or default of such covenants that had occurred shall be deemed cured for purposes
of this Agreement; provided that (i) in each four-fiscal-quarter period there shall be at
least one fiscal quarter in which the Borrower does not exercise such right, (ii) in each
eight-fiscal-quarter period, there shall be a period of at least four consecutive fiscal quarters
during which the Borrower does not exercise such right and (iii) for purposes of this Section 8.2,
(x) at any one time, the Cure Amount shall be no greater than the amount required for purposes of
complying with the covenants set forth in Section 7.1, and (y) the aggregate amount of all Cure
Amounts after the date hereof shall not exceed $50,000,000. For purposes of this Section, “Cure
Amount” shall mean the proceeds from the Borrower’s issuance of common equity for cash or other
cash contributions to the

 

41

capital of the Borrower received during the fiscal quarter covered by such Compliance
Certificate or during the Cure Period.

SECTION 9. THE AGENTS

          9.1 Appointment. Each Lender hereby irrevocably designates and appoints the
Administrative Agent as the agent of such Lender under this Agreement and the other Loan Documents,
and each such Lender irrevocably authorizes the Administrative Agent, in such capacity, to take
such action on its behalf under the provisions of this Agreement and the other Loan Documents and
to exercise such powers and perform such duties as are expressly delegated to the Administrative
Agent by the terms of this Agreement and the other Loan Documents, together with such other powers
as are reasonably incidental thereto. Notwithstanding any provision to the contrary elsewhere in
this Agreement, the Administrative Agent shall not have any duties or responsibilities, except
those expressly set forth herein, or any fiduciary relationship with any Lender, and no implied
covenants, functions, responsibilities, duties, obligations or liabilities shall be read into this
Agreement or any other Loan Document or otherwise exist against the Administrative Agent.

          9.2 Delegation of Duties. The Administrative Agent may execute any of its duties
under this Agreement and the other Loan Documents by or through agents or attorneys-in-fact and
shall be entitled to advice of counsel concerning all matters pertaining to such duties. The
Administrative Agent shall not be responsible for the negligence or misconduct of any agents or
attorneys in-fact selected by it with reasonable care.

          9.3 Exculpatory Provisions. Neither any Agent nor any of their respective officers,
directors, employees, agents, attorneys-in-fact or affiliates shall be (i) liable for any action
lawfully taken or omitted to be taken by it or such Person under or in connection with this
Agreement or any other Loan Document (except to the extent that any of the foregoing are found by a
final and nonappealable decision of a court of competent jurisdiction to have resulted from its or
such Person’s own gross negligence or willful misconduct) or (ii) responsible in any manner to any
of the Lenders for any recitals, statements, representations or warranties made by any Loan Party
or any officer thereof contained in this Agreement or any other Loan Document or in any
certificate, report, statement or other document referred to or provided for in, or received by the
Agents under or in connection with, this Agreement or any other Loan Document or for the value,
validity, effectiveness, genuineness, enforceability or sufficiency of this Agreement or any other
Loan Document or for any failure of any Loan Party a party thereto to perform its obligations
hereunder or thereunder. The Agents shall not be under any obligation to any Lender to ascertain
or to inquire as to the observance or performance of any of the agreements contained in, or
conditions of, this Agreement or any other Loan Document, or to inspect the properties, books or
records of any Loan Party.

          9.4 Reliance by Administrative Agent. The Administrative Agent shall be entitled to
rely, and shall be fully protected in relying, upon any instrument, writing, resolution, notice,
consent, certificate, affidavit, letter, telecopy, telex or teletype message, statement, order or
other document or conversation believed by it to be genuine and correct and to have been signed,
sent or made by the proper Person or Persons and upon advice and statements of legal counsel
(including counsel to the Borrower), independent accountants and other experts selected by the
Administrative Agent. The Administrative Agent may deem and treat the payee of any Note as the
owner thereof for all purposes unless a written notice of assignment, negotiation or transfer
thereof shall have been filed with the Administrative Agent. The Administrative Agent shall be
fully justified in failing or refusing to take any action under this Agreement or any other Loan
Document unless it shall first receive such advice or concurrence of the Required Lenders (or, if
so specified by this Agreement, all Lenders) as it deems appropriate or it shall

 

42

first be indemnified to its satisfaction by the Lenders against any and all liability and
expense that may be incurred by it by reason of taking or continuing to take any such action. The
Administrative Agent shall in all cases be fully protected in acting, or in refraining from acting,
under this Agreement and the other Loan Documents in accordance with a request of the Required
Lenders (or, if so specified by this Agreement, all Lenders), and such request and any action taken
or failure to act pursuant thereto shall be binding upon all the Lenders and all future holders of
the Loans.

          9.5 Notice of Default. The Administrative Agent shall not be deemed to have knowledge
or notice of the occurrence of any Default or Event of Default unless the Administrative Agent has
received notice from a Lender or the Borrower referring to this Agreement, describing such Default
or Event of Default and stating that such notice is a “notice of default”. In the event that the
Administrative Agent receives such a notice, the Administrative Agent shall give notice thereof to
the Lenders. The Administrative Agent shall take such action with respect to such Default or Event
of Default as shall be reasonably directed by the Required Lenders (or, if so specified by this
Agreement, all Lenders); provided that unless and until the Administrative Agent shall have
received such directions, the Administrative Agent may (but shall not be obligated to) take such
action, or refrain from taking such action, with respect to such Default or Event of Default as it
shall deem advisable in the best interests of the Lenders.

          9.6 Non-Reliance on Agents and Other Lenders. Each Lender expressly acknowledges that
neither the Agents nor any of their respective officers, directors, employees, agents,
attorneys-in-fact or affiliates have made any representations or warranties to it and that no act
by any Agent hereafter taken, including any review of the affairs of a Loan Party or any affiliate
of a Loan Party, shall be deemed to constitute any representation or warranty by any Agent to any
Lender. Each Lender represents to the Agents that it has, independently and without reliance upon
any Agent or any other Lender, and based on such documents and information as it has deemed
appropriate, made its own appraisal of and investigation into the business, operations, property,
financial and other condition and creditworthiness of the Loan Parties and their affiliates and
made its own decision to make its Loans hereunder and enter into this Agreement. Each Lender also
represents that it will, independently and without reliance upon any Agent or any other Lender, and
based on such documents and information as it shall deem appropriate at the time, continue to make
its own credit analysis, appraisals and decisions in taking or not taking action under this
Agreement and the other Loan Documents, and to make such investigation as it deems necessary to
inform itself as to the business, operations, property, financial and other condition and
creditworthiness of the Loan Parties and their affiliates. Except for notices, reports and other
documents expressly required to be furnished to the Lenders by the Administrative Agent hereunder,
the Administrative Agent shall not have any duty or responsibility to provide any Lender with any
credit or other information concerning the business, operations, property, condition (financial or
otherwise), prospects or creditworthiness of any Loan Party or any affiliate of a Loan Party that
may come into the possession of the Administrative Agent or any of its officers, directors,
employees, agents, attorneys-in-fact or affiliates.

          9.7 Indemnification. The Lenders agree to indemnify each Agent in its capacity as
such (to the extent not reimbursed by the Borrower and without limiting the obligation of the
Borrower to do so), ratably according to their respective Aggregate Exposure Percentages in effect
on the date on which indemnification is sought under this Section (or, if indemnification is sought
after the date upon which the Term Commitments shall have terminated and the Loans shall have been
paid in full, ratably in accordance with such Aggregate Exposure Percentages immediately prior to
such date), from and against any and all liabilities, obligations, losses, damages, penalties,
actions, judgments, suits, costs, expenses or disbursements of any kind whatsoever that may at any
time (whether before or after the payment of the Loans) be imposed on, incurred by or asserted
against such Agent in any way relating to or arising out of, the Term Commitments, this Agreement,
any of the other Loan Documents or any documents contemplated by or referred to herein or therein
or the transactions contemplated hereby or thereby or any

 

43

action taken or omitted by such Agent under or in connection with any of the foregoing;
provided that no Lender shall be liable for the payment of any portion of such liabilities,
obligations, losses, damages, penalties, actions, judgments, suits, costs, expenses or
disbursements that are found by a final and nonappealable decision of a court of competent
jurisdiction to have resulted from such Agent’s gross negligence or willful misconduct. The
agreements in this Section shall survive the payment of the Loans and all other amounts payable
hereunder.

          9.8 Agent in Its Individual Capacity. Each Agent and its affiliates may make loans
to, accept deposits from and generally engage in any kind of business with any Loan Party as though
such Agent were not an Agent. With respect to its Loans made or renewed by it, each Agent shall
have the same rights and powers under this Agreement and the other Loan Documents as any Lender and
may exercise the same as though it were not an Agent, and the terms “Lender” and “Lenders” shall
include each Agent in its individual capacity.

          9.9 Successor Administrative Agent. The Administrative Agent may resign as
Administrative Agent upon 10 days’ notice to the Lenders and the Borrower. If the Administrative
Agent shall resign as Administrative Agent under this Agreement and the other Loan Documents, then
the Required Lenders shall appoint from among the Lenders a successor agent for the Lenders, which
successor agent shall (unless an Event of Default under Section 8.1(a) or Section 8.1(f) with
respect to the Borrower shall have occurred and be continuing) be subject to approval by the
Borrower (which approval shall not be unreasonably withheld or delayed), whereupon such successor
agent shall succeed to the rights, powers and duties of the Administrative Agent, and the term
“Administrative Agent” shall mean such successor agent effective upon such appointment and
approval, and the former Administrative Agent’s rights, powers and duties as Administrative Agent
shall be terminated, without any other or further act or deed on the part of such former
Administrative Agent or any of the parties to this Agreement or any holders of the Loans. If no
successor agent has accepted appointment as Administrative Agent by the date that is 10 days
following a retiring Administrative Agent’s notice of resignation, the retiring Administrative
Agent’s resignation shall nevertheless thereupon become effective, and the Lenders shall assume and
perform all of the duties of the Administrative Agent hereunder until such time, if any, as the
Required Lenders appoint a successor agent as provided for above. After any retiring
Administrative Agent’s resignation as Administrative Agent, the provisions of this Section 9 shall
inure to its benefit as to any actions taken or omitted to be taken by it while it was
Administrative Agent under this Agreement and the other Loan Documents.

          9.10 [Intentionally omitted].

SECTION 10. MISCELLANEOUS

          10.1 Amendments and Waivers. Neither this Agreement, any other Loan Document, nor any
terms hereof or thereof may be amended, supplemented or modified except in accordance with the
provisions of this Section 10.1. The Required Lenders and each Loan Party party to the relevant
Loan Document may, or, with the written consent of the Required Lenders, the Administrative Agent
and each Loan Party party to the relevant Loan Document may, from time to time, (a) enter into
written amendments, supplements or modifications hereto and to the other Loan Documents for the
purpose of adding any provisions to this Agreement or the other Loan Documents or changing in any
manner the rights of the Lenders or of the Loan Parties hereunder or thereunder or (b) waive, on
such terms and conditions as the Required Lenders or the Administrative Agent, as the case may be,
may specify in such instrument, any of the requirements of this Agreement or the other Loan
Documents or any Default or Event of Default and its consequences; provided,
however, that no such waiver and no such amendment, supplement or modification shall (i)
forgive the principal amount or extend the final scheduled date of maturity of any Loan, reduce the
stated rate of any interest or fee payable hereunder (except (x) in

 

44

connection with the waiver of applicability of any post-default increase in interest rates
(which waiver shall be effective with the consent of the Required Lenders) and (y) that any
amendment or modification of defined terms used in the financial covenants in this Agreement shall
not constitute a reduction in the rate of interest or fees for purposes of this clause (i)) or
extend the scheduled date of any payment thereof, in each case without the written consent of each
Lender directly affected thereby; (ii) eliminate or reduce the voting rights of any Lender under
this Section 10.1 without the written consent of such Lender; (iii) reduce any percentage specified
in the definition of Required Lenders, consent to the assignment or transfer by the Borrower of any
of its rights and obligations under this Agreement and the other Loan Documents, release any
Subsidiary Guarantor that is a Material Subsidiary from its obligations under the Guarantee (other
than pursuant to Section 10.14 hereof), in each case without the written consent of all Lenders;
(iv) amend, modify or waive any provision of Section 2.15 without the written consent of all
Lenders; or (v) amend, modify or waive any provision of Section 9 without the written consent of
the Administrative Agent. Any such waiver and any such amendment, supplement or modification shall
apply equally to each of the Lenders and shall be binding upon the Loan Parties, the Lenders, the
Administrative Agent and all future holders of the Loans. In the case of any waiver, the Loan
Parties, the Lenders and the Administrative Agent shall be restored to their former position and
rights hereunder and under the other Loan Documents, and any Default or Event of Default waived
shall be deemed to be cured and not continuing; but no such waiver shall extend to any subsequent
or other Default or Event of Default, or impair any right consequent thereon.

          Notwithstanding the foregoing, this Agreement may be amended (or amended and restated) with
the written consent of the Required Lenders, the Administrative Agent and the Borrower (a) to add
one or more additional credit facilities to this Agreement and to permit the extensions of credit
from time to time outstanding thereunder and the accrued interest and fees in respect thereof to
share ratably in the benefits of this Agreement and the other Loan Documents with the Term Loans
and the accrued interest and fees in respect thereof and (b) to include appropriately the Lenders
holding such credit facilities in any determination of the Required Lenders.

          10.2 Notices. All notices, requests and demands to or upon the respective parties
hereto to be effective shall be in writing (including by telecopy), and, unless otherwise expressly
provided herein, shall be deemed to have been duly given or made when delivered, or three Business
Days after being deposited in the mail, postage prepaid, or, in the case of telecopy notice, when
received, addressed as follows in the case of the Borrower and the Administrative Agent, and as set
forth in an administrative questionnaire delivered to the Administrative Agent in the case of the
Lenders, or to such other address as may be hereafter notified by the respective parties hereto:

	 	 	 	 	 
	 

	 	Borrower:
	 	Gartner, Inc.
	 

	 	 	 	56 Top Gallant Road
	 

	 	 	 	Stamford, CT 06904
	 

	 	 	 	Attention: General Counsel
	 

	 	 	 	Facsimile: (203) 316-6245
	 

	 	 	 	Telephone: (203) 316-1111
	 
	 	 	 	 
	 

	 	with a copy to:
	 	Gartner, Inc.
	 

	 	 	 	56 Top Gallant Road
	 

	 	 	 	Stamford, CT 06904
	 

	 	 	 	Attention: Chief Financial Officer
	 

	 	 	 	Facsimile: (203) 316-6488
	 

	 	 	 	Telephone: (203) 316-1111
	 
	 	 	 	 
	 

	 	Administrative Agent:
	 	JPMorgan Chase Bank, N.A.

 

45

	 	 	 	 	 
	 

	 	 	 	Bank Loans and Agency Services
	 

	 	 	 	1111 Fannin Street, 10th Floor
	 

	 	 	 	Houston, TX 77002
	 

	 	 	 	Attention: Sharon Craft
	 

	 	 	 	Facsimile: 713-750-2938
	 

	 	 	 	Telephone: 713-750-7911
	 
	 	 	 	 
	 

	 	with a copy to:
	 	JPMorgan Chase Bank, N.A.
	 

	 	 	 	Two Corporate Drive
	 

	 	 	 	Shelton, CT 06484
	 

	 	 	 	Attention: David Short
	 

	 	 	 	Facsimile: (203) 944 8495

provided that any notice, request or demand to or upon the Administrative Agent or the
Lenders shall not be effective until received.

          Notices and other communications to the Lenders hereunder may be delivered or furnished by
electronic communications pursuant to procedures approved by the Administrative Agent;
provided that the foregoing shall not apply to notices pursuant to Section 2 unless
otherwise agreed by the Administrative Agent and the applicable Lender. The Administrative Agent
or the Borrower may, in its discretion, agree to accept notices and other communications to it
hereunder by electronic communications pursuant to procedures approved by it; provided that
approval of such procedures may be limited to particular notices or communications.

          10.3 No Waiver; Cumulative Remedies. No failure to exercise and no delay in
exercising, on the part of the Administrative Agent or any Lender, any right, remedy, power or
privilege hereunder or under the other Loan Documents shall operate as a waiver thereof; nor shall
any single or partial exercise of any right, remedy, power or privilege hereunder preclude any
other or further exercise thereof or the exercise of any other right, remedy, power or privilege.
The rights, remedies, powers and privileges herein provided are cumulative and not exclusive of any
rights, remedies, powers and privileges provided by law.

          10.4 Survival of Representations and Warranties. All representations and warranties
made hereunder, in the other Loan Documents and in any document, certificate or statement delivered
pursuant hereto or in connection herewith shall survive the execution and delivery of this
Agreement and the making of the Loans.

          10.5 Payment of Expenses and Taxes. The Borrower agrees (a) to pay or reimburse the
Administrative Agent for all its out-of-pocket costs and expenses incurred in connection with the
development, preparation and execution of, and any amendment, supplement or modification to, this
Agreement and the other Loan Documents and any other documents prepared in connection herewith or
therewith, and the consummation and administration of the transactions contemplated hereby and
thereby, including the reasonable fees and disbursements of counsel to the Administrative Agent and
filing and recording fees and expenses, with statements with respect to the foregoing to be
submitted to the Borrower prior to the Closing Date (in the case of amounts to be paid on the
Closing Date) and from time to time thereafter on a quarterly basis or such other periodic basis as
the Administrative Agent shall deem appropriate, (b) to pay or reimburse each Lender and the
Administrative Agent for all its costs and expenses incurred in connection with the enforcement or
preservation of any rights under this Agreement, the other Loan Documents and any such other
documents, including the fees and disbursements of counsel (including the allocated fees and
expenses of in-house counsel) to each Lender and of counsel to the Administrative Agent, (c) to
pay, indemnify, and hold each Lender and the Administrative Agent

 

46

harmless from, any and all recording and filing fees and any and all liabilities with respect
to, or resulting from any delay in paying, stamp, excise and other taxes, if any, that may be
payable or determined to be payable in connection with the execution and delivery of, or
consummation or administration of any of the transactions contemplated by, or any amendment,
supplement or modification of, or any waiver or consent under or in respect of, this Agreement, the
other Loan Documents and any such other documents, and (d) to pay, indemnify, and hold each Lender
and the Administrative Agent and their respective officers, directors, employees, affiliates,
agents and controlling persons (each, an “Indemnitee”) harmless from and against any and
all other liabilities, obligations, losses, damages, penalties, actions, judgments, suits, costs,
expenses or disbursements of any kind or nature whatsoever with respect to the execution, delivery,
enforcement, performance and administration of this Agreement, the other Loan Documents and any
such other documents, including any of the foregoing relating to the use of proceeds of the Loans
or the violation of, noncompliance with or liability under, any Environmental Law applicable to the
operations of any Group Member or any of the Properties and the reasonable fees and expenses of
legal counsel in connection with claims, actions or proceedings by any Indemnitee against any Loan
Party under any Loan Document (all the foregoing in this clause (d), collectively, the
“Indemnified Liabilities”), provided, that the Borrower shall have no obligation
hereunder to any Indemnitee with respect to Indemnified Liabilities to the extent such Indemnified
Liabilities are found by a final and nonappealable decision of a court of competent jurisdiction to
have resulted from the gross negligence or willful misconduct of such Indemnitee. Without limiting
the foregoing, and to the extent permitted by applicable law, the Borrower agrees not to assert and
to cause its Subsidiaries not to assert, and hereby waives and agrees to cause its Subsidiaries to
waive, all rights for contribution or any other rights of recovery with respect to all claims,
demands, penalties, fines, liabilities, settlements, damages, costs and expenses of whatever kind
or nature, under or related to Environmental Laws, that any of them might have by statute or
otherwise against any Indemnitee. All amounts due under this Section 10.5 shall be payable not
later than 10 days after written demand therefor. Statements payable by the Borrower pursuant to
this Section 10.5 shall be submitted to the Borrower at the address set forth in Section 10.2, or
to such other Person or address as may be hereafter designated by the Borrower in a written notice
to the Administrative Agent. The agreements in this Section 10.5 shall survive repayment of the
Loans and all other amounts payable hereunder.

          10.6 Successors and Assigns; Participations and Assignments. (a) The provisions of this
Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective
successors and assigns permitted hereby, except that (i) the Borrower may not assign or otherwise
transfer any of its rights or obligations hereunder without the prior written consent of each
Lender (and any attempted assignment or transfer by the Borrower without such consent shall be null
and void) and (ii) no Lender may assign or otherwise transfer its rights or obligations hereunder
except in accordance with this Section.

          (b)(i) Subject to the conditions set forth in paragraph (b)(ii) below, any Lender may assign
to one or more assignees (each, an “Assignee”) all or a portion of its rights and
obligations under this Agreement (including all or a portion of the Loans at the time owing to it)
with the prior written consent of:

     (A) the Borrower (such consent not to be unreasonably withheld or delayed),
provided that no consent of the Borrower shall be required for an assignment to a
Lender, an Affiliate of a Lender, an Approved Fund (as defined below) or, if an Event of
Default under Section 8.1(a) or (f) has occurred and is continuing, any other Person; and

     (B) the Administrative Agent (such consent not to be unreasonably withheld or delayed),
provided that no consent of the Administrative Agent shall be required for an
assignment of all or any portion of a Term Loan to a Lender, an Affiliate of a Lender or an
Approved Fund.

 

47

          (ii) Assignments shall be subject to the following additional conditions:

     (A) except in the case of an assignment to a Lender, an Affiliate of a Lender or an
Approved Fund or an assignment of the entire remaining amount of the assigning Lender’s
Loans, the amount of the Loans of the assigning Lender subject to each such assignment
(determined as of the date the Assignment and Assumption with respect to such assignment is
delivered to the Administrative Agent) shall not be less than $1,000,000 unless each of the
Borrower and the Administrative Agent otherwise consent, provided that (1) no such
consent of the Borrower shall be required if an Event of Default under Section 8.1(a) or (f)
has occurred and is continuing and (2) such amounts shall be aggregated in respect of each
Lender and its Affiliates or Approved Funds, if any;

     (B) the parties to each assignment shall execute and deliver to the Administrative
Agent an Assignment and Assumption, together with a processing and recordation fee of
$3,500; and

     (C) the Assignee, if it shall not be a Lender, shall deliver to the Administrative
Agent an administrative questionnaire.

          For the purposes of this Section 10.6, “Approved Fund” means any Person (other than a
natural person) that is engaged in making, purchasing, holding or investing in bank loans and
similar extensions of credit in the ordinary course of its business and that is administered or
managed by (a) a Lender, (b) an Affiliate of a Lender or (c) an entity or an Affiliate of an entity
that administers or manages a Lender.

          (iii) Subject to acceptance and recording thereof pursuant to paragraph (b)(iv) below, from
and after the effective date specified in each Assignment and Assumption the Assignee thereunder
shall be a party hereto and, to the extent of the interest assigned by such Assignment and
Assumption, have the rights and obligations of a Lender under this Agreement, and the assigning
Lender thereunder shall, to the extent of the interest assigned by such Assignment and Assumption,
be released from its obligations under this Agreement (and, in the case of an Assignment and
Assumption covering all of the assigning Lender’s rights and obligations under this Agreement, such
Lender shall cease to be a party hereto but shall continue to be entitled to the benefits of
Sections 2.16, 2.17, 2.18 and 10.5). Any assignment or transfer by a Lender of rights or
obligations under this Agreement that does not comply with this Section 10.6 shall be treated for
purposes of this Agreement as a sale by such Lender of a participation in such rights and
obligations in accordance with paragraph (c) of this Section.

          (iv) The Administrative Agent, acting for this purpose as an agent of the Borrower, shall
maintain at one of its offices a copy of each Assignment and Assumption delivered to it and a
register for the recordation of the names and addresses of the Lenders, and the Term Commitments
of, and principal amount of the Loans owing to, each Lender pursuant to the terms hereof from time
to time (the “Register”). The entries in the Register shall be conclusive, and the
Borrower, the Administrative Agent and the Lenders may treat each Person whose name is recorded in
the Register pursuant to the terms hereof as a Lender hereunder for all purposes of this Agreement,
notwithstanding notice to the contrary.

          (v) Upon its receipt of a duly completed Assignment and Assumption executed by an assigning
Lender and an Assignee, the Assignee’s completed administrative questionnaire (unless the Assignee
shall already be a Lender hereunder), the processing and recordation fee referred to in paragraph
(b) of this Section and any written consent to such assignment required by paragraph (b) of this
Section, the Administrative Agent shall accept such Assignment and Assumption and record the

 

48

information contained therein in the Register. No assignment shall be effective for purposes of
this Agreement unless it has been recorded in the Register as provided in this paragraph.

          (c)(i) Any Lender may, without the consent of the Borrower or the Administrative Agent, sell
participations to one or more banks or other entities (a “Participant”) in all or a portion
of such Lender’s rights and obligations under this Agreement (including all or a portion of the
Loans owing to it); provided that (A) such Lender’s obligations under this Agreement shall
remain unchanged, (B) such Lender shall remain solely responsible to the other parties hereto for
the performance of such obligations and (C) the Borrower, the Administrative Agent and the other
Lenders shall continue to deal solely and directly with such Lender in connection with such
Lender’s rights and obligations under this Agreement. Any agreement pursuant to which a Lender
sells such a participation shall provide that such Lender shall retain the sole right to enforce
this Agreement and to approve any amendment, modification or waiver of any provision of this
Agreement; provided that such agreement may provide that such Lender will not, without the
consent of the Participant, agree to any amendment, modification or waiver that (1) requires the
consent of each Lender directly affected thereby pursuant to the proviso to the second sentence of
Section 10.1 and (2) directly affects such Participant. Subject to paragraph (c)(ii) of this
Section, the Borrower agrees that each Participant shall be entitled to the benefits of Sections
2.16, 2.17 and 2.18 to the same extent as if it were a Lender and had acquired its interest by
assignment pursuant to paragraph (b) of this Section. To the extent permitted by law, each
Participant also shall be entitled to the benefits of Section 10.7(b) as though it were a Lender,
provided such Participant shall be subject to Section 10.7(a) as though it were a Lender.

          (ii) A Participant shall not be entitled to receive any greater payment under Section 2.16 or
2.17 than the applicable Lender would have been entitled to receive with respect to the
participation sold to such Participant, unless the sale of the participation to such Participant is
made with the Borrower’s prior written consent. Any Participant that is a Non-U.S. Lender shall
not be entitled to the benefits of Section 2.17 unless such Participant complies with Section
2.17(d).

          (d) Any Lender may at any time pledge or assign a security interest in all or any portion of
its rights under this Agreement to secure obligations of such Lender, including any pledge or
assignment to secure obligations to a Federal Reserve Bank, and this Section shall not apply to any
such pledge or assignment of a security interest; provided that no such pledge or
assignment of a security interest shall release a Lender from any of its obligations hereunder or
substitute any such pledgee or Assignee for such Lender as a party hereto.

          (e) The Borrower, upon receipt of written notice from the relevant Lender, agrees to issue
Notes to any Lender requiring Notes to facilitate transactions of the type described in paragraph
(d) above.

          (f) Notwithstanding the foregoing, any Conduit Lender may assign any or all of the Loans it
may have funded hereunder to its designating Lender without the consent of the Borrower or the
Administrative Agent and without regard to the limitations set forth in Section 10.6(b). Each of
the Borrower, each Lender and the Administrative Agent hereby confirms that it will not institute
against a Conduit Lender or join any other Person in instituting against a Conduit Lender any
bankruptcy, reorganization, arrangement, insolvency or liquidation proceeding under any state
bankruptcy or similar law, for one year and one day after the payment in full of the latest
maturing commercial paper note issued by such Conduit Lender; provided, however, that each
Lender designating any Conduit Lender hereby agrees to indemnify, save and hold harmless each other
party hereto for any loss, cost, damage or expense arising out of its inability to institute such a
proceeding against such Conduit Lender during such period of forbearance.

 

49

          10.7 Adjustments; Set-off. (a) Except to the extent that this Agreement expressly
provides for payments to be allocated to a particular Lender or to the Lenders, if any Lender (a
“Benefitted Lender”) shall, at any time after the Loans and other amounts payable hereunder
shall immediately become due and payable pursuant to Section 8, receive any payment of all or part
of the Obligations owing to it, or receive any collateral in respect thereof (whether voluntarily
or involuntarily, by set-off, pursuant to events or proceedings of the nature referred to in
Section 8.1(f), or otherwise), in a greater proportion than any such payment to or collateral
received by any other Lender, if any, in respect of the Obligations owing to such other Lender,
such Benefitted Lender shall purchase for cash from the other Lenders a participating interest in
such portion of the Obligations owing to each such other Lender, or shall provide such other
Lenders with the benefits of any such collateral, as shall be necessary to cause such Benefitted
Lender to share the excess payment or benefits of such collateral ratably with each of the Lenders;
provided, however, that if all or any portion of such excess payment or benefits is
thereafter recovered from such Benefitted Lender, such purchase shall be rescinded, and the
purchase price and benefits returned, to the extent of such recovery, but without interest.

          (b) In addition to any rights and remedies of the Lenders provided by law, each Lender shall
have the right, without prior notice to the Borrower, any such notice being expressly waived by the
Borrower to the extent permitted by applicable law, upon the occurrence and during the Continuance
of an Event of Default, to set off and appropriate and apply against such amount any and all
deposits (general or special, time or demand, provisional or final), in any currency, and any other
credits, indebtedness or claims, in any currency, in each case whether direct or indirect, absolute
or contingent, matured or unmatured, at any time held or owing by such Lender or any branch or
agency thereof to or for the credit or the account of the Borrower, as the case may be. Each
Lender agrees promptly to notify the Borrower and the Administrative Agent after any such setoff
and application made by such Lender, provided that the failure to give such notice shall
not affect the validity of such setoff and application.

          10.8 Counterparts. This Agreement may be executed by one or more of the parties to
this Agreement on any number of separate counterparts, and all of said counterparts taken together
shall be deemed to constitute one and the same instrument. Delivery of an executed signature page
of this Agreement by facsimile transmission shall be effective as delivery of a manually executed
counterpart hereof. A set of the copies of this Agreement signed by all the parties shall be
lodged with the Borrower and the Administrative Agent.

          10.9 Severability. Any provision of this Agreement that is prohibited or
unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of
such prohibition or unenforceability without invalidating the remaining provisions hereof, and any
such prohibition or unenforceability in any jurisdiction shall not invalidate or render
unenforceable such provision in any other jurisdiction.

          10.10 Integration. This Agreement and the other Loan Documents represent the entire
agreement of the Borrower, the Administrative Agent and the Lenders with respect to the subject
matter hereof and thereof, and there are no promises, undertakings, representations or warranties
by the Administrative Agent or any Lender relative to the subject matter hereof not expressly set
forth or referred to herein or in the other Loan Documents.

          10.11 GOVERNING LAW. THIS AGREEMENT AND THE RIGHTS AND OBLIGATIONS OF THE PARTIES
UNDER THIS AGREEMENT SHALL BE GOVERNED BY, AND CONSTRUED AND INTERPRETED IN ACCORDANCE WITH, THE
LAW OF THE STATE OF NEW YORK.

 

50

          10.12 Submission To Jurisdiction; Waivers. The Borrower hereby irrevocably and
unconditionally:

     (a) submits for itself and its property in any legal action or proceeding relating to
this Agreement and the other Loan Documents to which it is a party, or for recognition and
enforcement of any judgment in respect thereof, to the non-exclusive general jurisdiction of
the courts of the State of New York, the courts of the United States for the Southern
District of New York, and appellate courts from any thereof;

     (b) consents that any such action or proceeding may be brought in such courts and
waives any objection that it may now or hereafter have to the venue of any such action or
proceeding in any such court or that such action or proceeding was brought in an
inconvenient court and agrees not to plead or claim the same;

     (c) agrees that service of process in any such action or proceeding may be effected by
mailing a copy thereof by registered or certified mail (or any substantially similar form of
mail), postage prepaid, to the Borrower, as the case may be at its address set forth in
Section 10.2 or at such other address of which the Administrative Agent shall have been
notified pursuant thereto;

     (d) agrees that nothing herein shall affect the right to effect service of process in
any other manner permitted by law or shall limit the right to sue in any other jurisdiction;
and

     (e) waives, to the maximum extent not prohibited by law, any right it may have to claim
or recover in any legal action or proceeding referred to in this Section any special,
exemplary, punitive or consequential damages.

          10.13 Acknowledgements. The Borrower hereby acknowledges that:

     (a) it has been advised by counsel in the negotiation, execution and delivery of this
Agreement and the other Loan Documents;

     (b) neither the Administrative Agent nor any Lender has any fiduciary relationship with
or duty to the Borrower arising out of or in connection with this Agreement or any of the
other Loan Documents, and the relationship between Administrative Agent and Lenders, on one
hand, and the Borrower, on the other hand, in connection herewith or therewith is solely
that of debtor and creditor; and

     (c) no joint venture is created hereby or by the other Loan Documents or otherwise
exists by virtue of the transactions contemplated hereby among the Lenders or between the
Borrower and the Lenders.

          10.14 Releases of Guarantees. (a) Notwithstanding anything to the contrary contained
herein or in any other Loan Document, the Administrative Agent is hereby irrevocably authorized by
each Lender (without requirement of notice to or consent of any Lender except as expressly required
by Section 10.1) to take any action requested by the Borrower having the effect of releasing any
guarantee obligations (i) to the extent necessary to permit consummation of any transaction not
prohibited by any Loan Document or that has been consented to in accordance with Section 10.1 or
(ii) under the circumstances described in paragraph (b) below.

          (b) At such time as the Loans and the other obligations under the Loan Documents shall have
been paid in full, the Guarantee and all obligations (other than those expressly stated to survive
such

 

51

termination) of the Administrative Agent and each Loan Party under the Guarantee shall
terminate, all without delivery of any instrument or performance of any act by any Person.

          10.15 Confidentiality. Each of the Administrative Agent and each Lender agrees to keep
confidential all non-public information provided to it by any Loan Party, the Administrative Agent
or any Lender pursuant to or in connection with this Agreement; provided that nothing
herein shall prevent the Administrative Agent or any Lender from disclosing any such information
(a) to the Administrative Agent, any other Lender or any affiliate thereof, (b) subject to an
agreement to comply with the provisions of this Section, to any actual or prospective Transferee or
any direct or indirect counterparty to any Swap Agreement (or any professional advisor to such
counterparty), (c) to its employees, directors, agents, attorneys, accountants and other
professional advisors or those of any of its affiliates, (d) upon the request or demand of any
Governmental Authority, (e) in response to any order of any court or other Governmental Authority
or as may otherwise be required pursuant to any Requirement of Law, (f) if requested or required to
do so in connection with any litigation or similar proceeding, (g) that has been publicly
disclosed, (h) to the National Association of Insurance Commissioners or any similar organization
or any nationally recognized rating agency that requires access to information about a Lender’s
investment portfolio in connection with ratings issued with respect to such Lender, or (i) in
connection with the exercise of any remedy hereunder or under any other Loan Document.

          10.16 WAIVERS OF JURY TRIAL. THE BORROWER, THE ADMINISTRATIVE AGENT AND THE LENDERS
HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE TRIAL BY JURY IN ANY LEGAL ACTION OR PROCEEDING
RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT AND FOR ANY COUNTERCLAIM THEREIN.

          10.17 USA PATRIOT Act. Each Lender hereby notifies the Borrower that pursuant to the
requirements of the USA PATRIOT Act (Title III of Pub. L. 107-56 (signed into law October 26,
2001)) (the “Act”), it is required to obtain, verify and record information that identifies the
Borrower, which information includes the name and address of the Borrower and other information
that will allow such Lender to identify the Borrower in accordance with the Act.

 

52

          IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed and
delivered by their proper and duly authorized officers as of the day and year first above written.

	 	 	 	 	 	 	 
	 	 	GARTNER, INC.	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	/s/ Christopher Lafond	 	 
	 

	 	 	 	 

Name:  Christopher Lafond

Title:  Executive Vice President & Chief Financial Officer
	 	 
	 
	 	 	 	 	 	 
	 	 	JPMORGAN CHASE BANK, N.A., as Administrative Agent
and as a Lender	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	/s/ D. Scott Farquhar	 	 
	 

	 	 	 	 	 	 
	 

	 	 	 	Name:  D. Scott Farquhar

Title:  Vice President	 	 

Signature Page to the Credit Agreement

 

 

	 	 	 	 	 
	 

	 	 

	, as a Lender
	 

	 	 	 	 

	 	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	 	 	 

Name:

Title:
	 	 

Signature Page to the Credit Agreement

 

 

	 	 	 	 	 
	 

	 	 

	, as a Lender
	 

	 	 	 	 

	 	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	 	 	 

Name:

Title:
	 	  
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	 	 	 	 	 
	 

	 	 	 	Name:	 	 
	 

	 	 	 	Title:	 	 

Signature Page to the Credit Agreement

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