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Exhibit 10.20.3    
  

 
 

THIRD AMENDMENT TO
  CARRIER GLOBAL SERVICES AGREEMENT    
  

        THIS THIRD AMENDMENT TO CARRIER GLOBAL SERVICES AGREEMENT (hereinafter referred to as the "Third Amendment") is entered into as of the dates, set forth below, by
and between MCI WORLDCOM Communications, Inc. ("MCI WorldCom") and Universal Access, Inc. ("Customer"). For the purposes of this Third Amendment, the "Effective Date" of the rates,
discounts, charges and credits set forth herein will be the first day of the first full billing cycle following the acceptance and execution of this Third Amendment by MCI WorldCom ("Third Amendment
Effective Date"). 

WITNESSETH:  

        WHEREAS, Customer and MCI WorldCom entered into that certain Carrier Global Services Agreement signed by Customer on September 24, 1999; that certain First
Amendment to Carrier Global Services Agreement signed by Customer on May 1, 2000; and that certain Second Amendment to Carrier Global Services Agreement signed by Customer on
September 7, 2000 (collectively, the "Agreement") with respect to certain services to be provided to Customer by MCI WorldCom, as more particularly described therein; and 

        WHEREAS,
Customer and MCI WorldCom desire to enter into this Third Amendment for the purpose of amending the Agreement, 

        NOW,
THEREFORE, in consideration of the mutual promises contained herein, the parties agree as follows: 

        1.    Definitions.    All capitalized terms used herein and not expressly defined herein shall have the respective
meanings given to such terms in the Agreement. 

        2.    Domestic Private Line Service (Option 1).    Schedule One to the Agreement shall be amended by adding the
following language as a new Section 9: 

        "9.    "Burn-Out" Termination Right.    Notwithstanding anything to the contrary contained in this Agreement, Customer
may terminate this Agreement without liability for payment of the early termination charges set forth in Section 6 above upon thirty (30) days prior written notice to MCI WorldCom,
provided that Customer's total Usage Charges under this Agreement following the Third Amendment Effective Date exceed Fifty-Eight Million Dollars  ($58,000,000). Absent such a termination by Customer
under the condition that Customer's total Usage Charges under this Agreement following the Third
Amendment Effective Date exceed Fifty-Eight Million Dollars ($58,000,000), this Agreement and all obligations of the parties contained in the Agreement
shall continue in full force and effect, including, without limitation, the Monthly Minimum and the rates set forth herein. 

        3.    Domestic Private Line Service (Option 1).    Section 1.1 of Attachment 3-1 to the Agreement, as
amended by the Second Amendment, shall be further amended by adding the following language to the end of the section: 

"Domestic Private Line Service for Circuits Ordered after the Third Amendment Effective Date (Option 1).    In lieu of all other rates
and discounts (Tariffed or otherwise), for IXC circuits ordered after the Third Amendment Effective Date with a Service Order term of at least ***, Customer will pay the following rate per Voice Grade
Equivalent (VGE) mile with a minimum charge based on the circuit type as set forth below. For IXC circuits ordered after the Third Amendment Effective Date with a Service Order term of ***, Customer
will pay the rates set forth above. These rates are available only for IXC circuits between Tier A cities and does not include charges for Local Access Service. If Customer terminates the Service
Order prior to the end of the Service Order term, then Customer will pay, in addition to all accrued 

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but unpaid charges through the date of such termination, the monthly recurring charges for the remainder of the Service Order term. 

	Circuit Type
 
	 	Rate per

VGE Mile
	 	Minimum Monthly Recurring

Charge per Circuit

	DS-l	 	***	 	***
	DS-3	 	***	 	***
	OC-3	 	***	 	***
	OC-12	 	***	 	***

        4.    E-l Point to Point (Type 1).    Section 1.2 of Attachment 3-1 to the Agreement, as amended
by the Second Amendment, shall be further amended by adding the following language as a new Section 1.2.5: 

        "1.2.5    E-l Point to Point (Type 1).    In lieu of all other rates and discounts (Tariffed or otherwise),
Customer will pay the following monthly recurring charges per circuit based on mileage. Customer agrees that each circuit must have a Service Order term of *** or greater. If Customer terminates the
Service Order prior to the end of the Service Order term, then Customer will pay, in addition to all accrued but unpaid charges through the date of such termination, the monthly recurring charges for
the remainder of the Service Order term. 

	E-1 Point to Point (Type 1)
 

	Mileage
 
	 	All Regions

	0 Mile	 	***
	1 Mile	 	***
	Each Additional Mile	 	***

Circuit
ID el-mib-4dy-000l shall be re-rated and shall receive the rates set forth above beginning with the Third Amendment Effective Date." 

        5.    New Metro Private, Line Service (Type l).    Section 1.2 of Attachment 3-I to the Agreement, as
amended by the Second Amendment, shall be further amended by adding the following language as a new Section 1.2.6: 

        "1.2.6    New Metro Private Line Service (Type 1).    In lieu of all other rates and discounts (Tariffed or
otherwise), for Type 1 Metro Private Line Service installed after the Third Amendment Effective Date with a minimum Service Order term of at least ***, Customer will pay the following monthly
recurring charges per circuit based on circuit type, mileage, and circuit location. In lieu of all other rates and discounts (Tariffed or otherwise, including the rates set forth in
Section 1.2.1), for existing Type 1 Metro Private Line Service with an expired Service Order term, upon signing a new Service Order with a minimum of at least ***, Customer will pay the
following monthly recurring charges per circuit based on circuit type, mileage, and circuit location. For Type 1 Metro Private Line Service installed after the Third Amendment Effective Date
with a Service Order term of ***, Customer will pay the rates set forth in Section 1.2.1. If Customer terminates the Service Order prior to the end of the Service Order term, then Customer will
pay, 

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in addition to all accrued but unpaid charges through the date of such termination, the monthly recurring charges for the remainder of the Service Order term. 

	DS-0 Point to Point
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	DS-0 Endlink
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	DS-1 Point to Point
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	DS-1 Endlink
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

***
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3

 

	DS-1 Hub
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	DS-3 Endlink
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	DS-3 Point to Point
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	DS-3 Hub
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	OC-3 Point to Point
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

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	OC-3 Endlink
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	OC-3 Hub
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	OC-12 Point to Point
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	OC-12 Endlink
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

	OC-12 Hub
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

***
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	OC-48 Point to Point
 

	ILEC
 
	 	0 Mile
	 	1 Mile
	 	Each Additional Mile

	Ameritech	 	***	 	***	 	***
	Verizon North	 	***	 	***	 	***
	Verizon South	 	***	 	***	 	***
	Bell South	 	***	 	***	 	***
	Pacbell	 	***	 	***	 	***
	Southwestern	 	***	 	***	 	***
	Qwest	 	***	 	***	 	***

        6.    Specific Hub Waiver.    Section 1.2 of Attachment 3-1 to the Agreement, as amended by the Second
Amendment, shall be further amended by adding the following language as a new Section 1.2.7: 

        "1.2.7    Specific Hub Waiver.    During the first consecutive six (6) monthly billing periods following the
Third Amendment Effective Date and for specific UTX hubs as described below only, MCI WorldCom will waive the monthly recurring charge per hub for the remainder of the Service Order term provided that
(1) Customer orders and installs new endlinks connected to such hub with total monthly recurring charges equal the amount set forth in the column titled "New Endlinks" below during the first
consecutive six (6) monthly billing periods following the Third Amendment Effective Date; and (2) Customer maintains the current monthly recurring charges for endlinks as of the Third
Amendment
Effective Date plus the amount set forth in the column titled "New Endlinks" below for the remainder of the Term. As way of illustration and not limitation, if, for circuit ID o6-llv-18l-0001,
the monthly recurring charges for endlinks as of the Third Amendment Effective Date equals *** and during the first consecutive six (6) monthly billing periods following the Third Amendment
Effective Date, Customer orders new endlinks connected to such circuit with monthly recurring charges equal to *** and maintains the total monthly recurring charges for endlinks equal to *** for the
remainder of the Term, then MCI WorldCom will waive the monthly recurring charge of *** for circuit ID o6-11 v-181-0001 for the remainder of the Service Order term. 

	City
 
	 	Address
	 	Circuit ID
	 	Order

Number
	 	Hub Monthly

Recurring

Charge
	 	New

Endlinks

	Washington, DC	 	1120 Vermont	 	o6-l lv-18l-0001	 	i35790	 	***	 	***
	New York	 	60 Hudson	 	o6-xwu-por-0004	 	il11011	 	***	 	***
	New York	 	601 W. 26th	 	o6-bj8-por-000l	 	ii 19520	 	***	 	***
	Portland	 	409 SW 9th St.	 	o6-bim-beq-0001	 	i2097	 	***	 	***
	Seattle	 	2001 6th Ave.	 	o6-sbp-sbv-0005	 	i8496	 	***	 	***
	San Francisco	 	200 Paul Ave.	 	o4-0ey-44m-000l	 	i18474	 	***	 	***

        7.    Metro Private Line Service (Type 2).    Section 1 of Attachment 3-1 to the Agreement shall
be amended by adding the following language as a new Section 1.5: 

        "1.5    Metro Private Line Service (Type 2).    In lieu of all other rates and discounts (Tariffed or
otherwise), for Type 2 Metro Private Line Service installed after the Third Amendment Effective Date, Customer will pay the following monthly recurring charges per circuit based on circuit
type, mileage, circuit location, and Service Order term. If Customer terminates the Service Order prior to the end of the Service Order term, then Customer will pay, in addition to all accrued but 

***
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6

 

unpaid charges through the date of such termination, the monthly recurring charges for the remainder of the Service Order term. 

	5 Year Rates
 

	DS-1 Point to points
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	DS-1 Endlinks
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	DS-3 Point to Points
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	3 Year Rates
 

	DS-1 Point to points
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	DS-1 Endlinks
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	DS-3 Point to Points
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	1 Year Rates
 

	DS-1 Point to points
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

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7

 

	DS-1 Endlinks
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

	DS-3 Point to Points
 
	 	Bell South
	 	Pac Bell
	 	Verizon North
	 	Verizon South
	 	Ameritech
	 	SBC
	 	Qwest

	0 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	1 Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***
	Each Add'l Mile	 	***	 	***	 	***	 	***	 	***	 	***	 	***

        8.    Entire Agreement.    Except as expressly modified by this Third Amendment, the Agreement shall be and remain in
full force and effect in accordance with its terms and shall constitute the legal, valid, binding, and enforceable obligations of Customer and MCI WorldCom. This Third Amendment, including the
Agreement and the applicable MCI WorldCom tariffs, is the complete agreement of the parties and supersedes any prior agreements or representations, whether oral or written, with respect thereto. In
the event of a conflict between the terms of this Third Amendment and the Agreement, the terms of this Third Amendment shall govern. 

        9.    Section References.    Section titles and references used in this Third Amendment shall be without substantive
meaning or content of any kind whatsoever and are not a part of the agreements among the parties hereto evidenced hereby. 

        10.    Acceptance.    The offer created by this Third Amendment shall remain open and be capable of being accepted by
Customer until August 15, 2002. Any and all prior offers made to Customer, whether oral or written, shall be superseded by this offer. Once this Third Amendment has been fully executed, any
amendments must be in writing and signed by both parties. 

IN
WITNESS WHEREOF, MCI WorldCom and Customer have caused this Third Amendment to be duly executed by their authorized representatives as of the dates set forth below, effective as of the Third
Amendment Effective Date. 

	UNIVERSAL ACCESS, INC.	 	MCI WORLDCOM COMMUNICATIONS, INC.
	

	

 	
 	

 	

 
	By:	/s/  MARK A. DICKEY      
	 	By:	/s/  FRANK GRILLO      

	Name:	Mark A. Dickey
	 	 	Frank Grillo
 Vice President, Marketing
	Title:	SVP Procurement & Development
	 	 	 
	Date:	7-25-02
	 	Date:	7-31-02

	Will/UniversalAccess/GSA3rdAmend/katherinemday/7/22/02/D8	 	 	 

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8

QuickLinks

Exhibit 10.20.3

THIRD AMENDMENT TO CARRIER GLOBAL SERVICES AGREEMENTQuickLinks
 -- Click here to rapidly navigate through this document

  

 
 

Business Partner Agreement    
  

 
  International Services Profile    
  

We
welcome you as an IBM International Business Partner for Services. 

This
Profile covers the details of your approval to actively market Services. 

By
signing below, each of us agrees to the terms of the following (collectively called the "Agreement"): 

	(a)
	this Profile;

	(b)
	General Terms (BPGT);

	(c)
	the applicable Attachments referred to in this Profile;

	(d)
	Exhibits; and

	(e)
	the governing Acceptance Document. 

This
Agreement and its applicable transaction documents are the complete agreement regarding this relationship, and replace any prior oral or written communications between us regarding the subject of
this Agreement. Once this Profile is signed, 1) any reproduction of this Agreement or a transaction document made by reliable means (for example, photocopy or facsimile) is considered an
original, to the extent permissible under applicable law, and 2) all Services you market under this Agreement are subject to it. If you have not already signed an Agreement for Exchange of
Confidential Information (AECI), your signature on this Profile includes your acceptance of the AECI. 

After
signing this Profile, please return a copy to the IBM address shown below. 

	Revised Profile (yes/no):	 	No	 	    
	 	Date received by IBM:	 	    

	Agreed to:	 	Agreed to:

(IBM Lead Company Name)

	By	 	/s/  E.A. FETTER      
 Authorized signature	 	By	 	/s/  K. DODSWORTH-RUGANI      
 Authorized signature

	Name (type or print):	 	Name (type or print):
	

Date: July 25, 2002	
 	

Date: July 26, 2002
	

IBM Business Partner International number.:	
 	

IBM Lead Company address:
	

IBM Business Partner Lead Company address:	
 	

 

1

 
 
 

DETAILS OF OUR RELATIONSHIP
  (Name of Country of Lead Company)
  Americas    
  

	Business Partner Lead Company name	 	 	 	QRS Corporation	 	 
	 	 	
	 	 	 	

	

IBM Lead Company name	
 	

 	
 	

IBM Corporation	
 	

 
	 	 	
	 	 	 	

	

Contract Start Date (month/year): July 2002	
 	

Duration: 36 months
	

Relationship Approval/Acceptance of Additional Terms:	
 	

 	
 	

 

For
each approved relationship, the Lead Companies listed above agree to the terms of the following by signing this Profile. Copies of the Attachments are included. 

	Approved Relationship
 
	 	Applicable

(yes/no)
	 	Attachment

	Solution Provider/Reseller Attachment for Services	 	yes	 	BPSPRAFS
	

Remarketer Terms Attachment for Services	
 	

yes	
 	

BPRTAFS
	
Additional Terms	
 	

 	
 	

 
	

International Attachment	
 	

yes	
 	

BPIA
	

Attachment for Network and e-business Services for Remarketers	
 	

yes	
 	

BPIGN

Services Approval:  

Note: The listing of Services which follows is for illustration only. The local IBM Country Organization will complete the actual Services
listing.

The
following Services are listed in the IBM Business Partner Agreement Acceptance Document—United States. The terms of the IBM Business Partner Agreement Acceptance
Document—United States apply to the Services listed in it. In case or conflict or ambiguity, the terms of the IBM Business Partner Agreement Acceptance Document—United States
prevail over all other contract documents listed in this Profile as it pertains to the Services in the United States. 

We
may specify in your IBM Business Partner Agreement Acceptance Document—United States that you acquire the Services from a supplier instead of from us. When you acquire the Services from
the supplier, the terms of the Agreement relating to your acquisition of Services directly from us (for 

2

 

example, terms relating to the return of Services, and terms relating to the ordering of Services) are not applicable. All other terms apply. 

	 
	 	Approved to

Market Under

Complementary

Mktg Terms

(yes/no)
	 	Approved to

Market under

Remarketer

Terms

(yes/no)

	IBM Global Services	 	 	 	 
	1)    Integrated Technology Services	 	 	 	 
	 	•  Maintenance Services	 	no	 	no
	 	•  Software Services	 	no	 	no
	 	•  Site & Connectivity Services	 	no	 	no
	 	•  Backup and Recovery Services	 	no	 	no
	2)    Managed e-business Services	 	 	 	 
	 	•  Managed Data Network Services	 	no	 	yes
	 	•  Interchange Services for e-business	 	no	 	yes
	 	•  e-business Hosting Services	 	no	 	no
	 	•  SHOWBBS	 	no	 	yes
	 	•  Software Mall	 	no	 	yes
	3)    Learning Services	 	no	 	no
	4)    Business Innovation Services	 	no	 	no

Exclusions,
if applicable: 

Although included by reference in the Services approval section above, you are not approved to market these individual Services:

	
	 	
	 	

	

	
 	

	
 	

	

	
 	

	
 	

Minimum Attainment: Minimum Attainment does not apply, however the IE Yearly Minimum Commitments, the IDDX Yearly Minimum Commitments, and the Connectivity Services Minimum
Payments as described in the Acceptance Document—United States shall apply.

	Service-see country acceptance document	 	Volume/Revenue- see country acceptance document

Minimum Number of Trained Personnel:  

See country acceptance document 

Value Added Enhancement:    (Describe your Services value added enhancement):    N/A 

You are approved to market to: End Users Only

3

 

You are approved to market to End Users in the following Caribbean North countries:

	Bahamas	 	no	 	;and its sales territories of Turks and Caicos Islands
	

Barbados	
 	

no	
 	

;and its sales territories of Antigua, Dominica, Grenada, St Kitts, St Lucia and Tortolla
	

Bermuda	
 	

no	
 	

 
	

Jamaica	
 	

no	
 	

;and its sales territory of Cayman Islands
	

Netherlands Antilles	
 	

no	
 	

;and its sales territories of St. Maarten, Bonaire, Suriname and Aruba
	

Trinidad	
 	

no	
 	

;and its sales territory of Guyana

Services Approval in Latin America:  

Approved Services are listed in the IBM Business Partner Agreement Acceptance-Latin America countries. The terms of the IBM Business Partner Agreement Acceptance-Latin American
countries apply to the Services listed in Latin American countries and shall prevail over all other contract documents listed in this Profile with respect to the Services in Latin American countries 

Services Approval in Canada:  

Approved Services are listed in the IBM Business Partner Agreement Acceptance-Canada. The terms of the IBM Business Partner Agreement Acceptance-Canada apply to the Services
listed in Canada and shall prevail over all other contract documents listed in this Profile with respect to the Services in Canada. 

Services Approval in Caribbean North countries:  

Approved Services are listed in the IBM Business Partner Agreement Acceptance-Caribbean North countries. The terms of the IBM Business Partner Agreement Acceptance-Caribbean
North countries apply to the Services listed in the Caribbean North countries and shall prevail over all other contract documents listed in this Profile with respect to the Services in Caribbean North
countries. 

4

 
 
 

For the Participating Companies in
  EMEA    
  

The "Schedule of Participating Companies" specifies the Companies approved within EMEA. 

Relationship Approval/Acceptance of Additional Terms:  

	Approved Relationship/Terms
 
	 	(yes/no)
	 	Applicable Attachment

	Solution Provider/Reseller Attachment for Services	 	no	 	BPSPRAFS
	Remarketer Terms Attachment for Services	 	no	 	BPRTAFS
	Complementary Marketing Terms Attachment for Services	 	no	 	BPCMTAFS
	
Additional Terms	
 	

 	
 	

 
	e-business Hosting Services Attachment for Remarketers	 	no	 	BPEBHSFR
	International Attachment	 	no	 	BPIA
	Attachment for Network and e-business Services for Remarketers	 	no	 	BPIGN
	
You are approved to market to:	
 	

 	
 	

 
	End Users	 	no	 	 
	
List of Services	
 	

 	
 	

 

	 
	 	Approved to

Market Under

Complementary

Mktg Terms

(yes/no)
	 	Approved to

Market under

Remarketer

Terms

(yes/no)

	IBM Global Services	 	 	 	 
	1)    Integrated Technology Services	 	 	 	 
	 	•  Maintenance Services	 	no	 	no
	 	•  Software Services	 	no	 	no
	 	•  Site & Connectivity Services	 	no	 	no
	 	•  Backup and Recovery Services	 	no	 	no
	2)    Managed e-business Services	 	 	 	 
	 	•  Managed Data Network Services	 	no	 	no
	 	•  Interchange Services for e-business	 	no	 	no
	 	•  e-business Hosting Services	 	no	 	no
	 	•  SHOWBBS	 	no	 	no
	 	•  Software Mall	 	no	 	no
	3)    Learning Services	 	no	 	no
	4)    Business Innovation Services	 	no	 	no

	Minimum Annual Attachment:	 	Service	 	 	 	Volume/Revenue	 	 
	 	 	 	 	
	 	 	 	

	

 	
 	

 	
 	

	
 	

 	
 	

Minimum Number of Trained Personnel  

See appropriate country Acceptance Document 

5

 
 
 

For the Participating Companies in
  Asia Pacific    
  

The "Schedule of Participating Companies" specifies the Companies approved within Asia Pacific. 

Relationship Approval/Acceptance of Additional Terms:  

	Approved Relationship/Terms
 
	 	(yes/no)
	 	Applicable Attachment

	Solution Provider/Reseller Attachment for Services	 	no	 	BPSPRAFS
	Remarketer Terms Attachment for Services	 	no	 	BPRTAFS
	Complementary Marketing Terms Attachment for Services	 	no	 	BPCMTAFS
	
Additional Terms	
 	

 	
 	

 
	e-business Hosting Services Attachment for Remarketers	 	no	 	BPEBHSFR
	International Attachment	 	no	 	BPIA
	Attachment for Network and e-business Services for Remarketers	 	no	 	BPIGN
	
You are approved to market to:	
 	

 	
 	

 
	End Users	 	no	 	 
	
List of Services	
 	

 	
 	

 

	 
	 	Approved to

Market Under

Complementary

Mktg Terms

(yes/no)
	 	Approved to

Market under

Remarketer

Terms

(yes/no)

	IBM Global Services	 	 	 	 
	1)    Integrated Technology Services	 	 	 	 
	 	•  Maintenance Services	 	no	 	no
	 	•  Software Services	 	no	 	no
	 	•  Site & Connectivity Services	 	no	 	no
	 	•  Backup and Recovery Services	 	no	 	no
	2)    Managed e-business Services	 	 	 	 
	 	•  Managed Data Network Services	 	no	 	no
	 	•  Interchange Services for e-business	 	no	 	no
	 	•  e-business Hosting Services	 	no	 	no
	 	•  SHOWBBS	 	no	 	no
	 	•  Software Mall	 	no	 	no
	3)    Learning Services	 	no	 	no
	4)    Business Innovation Services	 	no	 	no

	Minimum Annual Attachment:	 	Service	 	 	 	Volume/Revenue	 	 
	 	 	 	 	
	 	 	 	

	

 	
 	

 	
 	

	
 	

 	
 	

Minimum Number of Trained Personnel  

See appropriate country Acceptance Document 

6

 
 
 

SCHEDULE OF PARTICIPATING COMPANIES    
  

 
  List of Participating Business Partner Companies
  and Participating IBM Companies    
  

Each Participating Business Partner Company specified below is approved to operate under the Agreement with the associated Participating IBM Company
specified below:

	Geography/

Zone/

Country Name
	 	Participating

IBM Company
	 	Participating Business

Partner Company

(Name & Address)

	United States	 	IBM Corporation	 	QRS Corporation

1400 Marina Way South

Richmond CA 94804

For
EMEA: 

	(*)
	The
Territory referenced in the Agreement as applicable to this country is:                          

7

  

A square (o) indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted
material has been filed separately with the Securities and Exchange Commission pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended.

 
 

IBM Business Partner Agreement
  Acceptance Document—United States    
  

	Business Partner Lead Company Name: QRS Corporation	 	IBM Business Partner Agreement

International number:
	IBM Lead Company Name: IBM Corporation	 	Acceptance Document number:
	Contract start date*(mm/dd/yy): 07/01/2002	 	 

This
Acceptance Document-United States acknowledges our acceptance of the terms of the IBM Business Partner Agreement (called the "Agreement" and defined in the International Services Profile), as
modified herein, signed between the Business Partner Lead Company and the IBM Lead Company referenced above and incorporates its terms. 

This
Acceptance Document-United States and the Agreement are the complete agreement regarding our relationship with respect to the subject of the Agreement, and replace any prior oral or written
communication between us regarding this subject. We specify the Services for which you are approved under this relationship in the IBM Business Partner Agreement International Services Profile. We and
you acknowledge that we and you are parties to other agreements that are not covered by this Agreement and Acceptance Document. 

By
signing below, both of us agree to the terms of this Acceptance Document-United States and the Agreement. Once signed, or specified otherwise, any reproduction of this Acceptance Document-United
States, made by reliable means (for example, photocopy or facsimile) is considered an original to the extent permissible under applicable law. 

After
signing this Acceptance Document-United States, please return a copy to the IBM Participating Company address shown below. 

*The
date specified above is the Start Date of the Agreement for the Business Partner Participating Companies. This date may be later than the Start Date specified for the Business Partner Lead
Companies. This Acceptance Document will remain in effect until such time as the IBM Business Partner Agreement referenced above is terminated, or you as a Business Partner Participating Company
withdraw from this Agreement. 

	Agreed to:	 	Agreed to:
	Business Partner Participating Company name:	 	IBM Participating Company name:
	

By	

/s/  ELIZABETH A FETTER      
 Authorized signature	
 	

 	

/s/  K. DODSWORTH-RUGANI      
 Authorized signature
	Name (type or print): Elizabeth A Fetter	 	Name (type or print): K. Dodsworth-Rugani
	Date:    July 25, 2002	 	Date: July 26, 2002
	Business Partner Participating Company address:

1400 Marina Way South

Richmond, CA 94804	 	IBM Participating Company address:

Route 100, Bldg. 4,

Somers, NY 10589

1

 

The following additional terms govern the marketing of the Eligible Services described below. These terms prevail over and are in addition to or modify the IBM Business Partner
Agreement, the IBM Business Partner Agreement—General Terms, the IBM Business Partner Agreement Remarketer Terms Attachment for Services,the IBM Business Partner Agreement Solution
Provider and Reseller Attachment for Services, and the IBM Business Partner Agreement Attachment for Network and e-business Services for Remarketers.

1. Scope  

QRS is approved to remarket Eligible Services to Customers in the Retail Industry in the United States, as defined in the groups set forth in the table below. Further
definition can be found at the US Department of Labor website: http://155.103.6.10/cgi-bin/sic/sicser5.

o 
[TABLE REDACTED]

2. Term  

The term of these services are from the Contract Start Date through June 30, 2005. 

3. Definitions  

Throughout this document the abbreviation "YTD" is used to mean "Year-To-Date". "YTD" means the accumulation of measurements (such as units or dollars)
from January 1 of the year being measured until the end of the defined period (such as a month or quarter). 

4. Eligible Services  

You are authorized to market the following Eligible Services under the Remarketer Terms in the United States. From time to time, there will be additions, deletions and changes
made in the Eligible Services as features or services are added, withdrawn, or modified. IBM will first discuss any material changes with you and then communicate such changes in the Eligible Services
to you in writing consistent with the notice periods defined in the applicable Attachment(s). We will give you one year written notice if we decide to terminate an Eligible Service. 

	•
	EDI Services and Business Exchange Services (referred to
collectively as "EDI Services"), as described in IBM Global Services Service Description for IBM Application Hosting—EDI Services and IBM Application
Hosting—Business Exchange Services (Z125-5710)

	•
	Those  Connectivity Services, provided by AT&T through IBM, which are marked "Y" in the column "Included in
MSA" in the attached spreadsheet Connectivity Rates v7 (QRS 6-24).123. These services are further described in the document  AT&T Global Network Services Managed Data
Network Services Global Service Description (Z125-5032)

	•
	Specific
billing elements constituting Eligible Services are listed in Table A.1. 

o 

5. Charges and Discounts  

This section prevails over any conflicting terms in the "Prices and Payment" section of the Business Partner Agreement Remarketer Terms Attachment for Services and the IBM
Business Partner Agreement Attachment for Network and e-business Services for Remarketers. 

The
rates listed in o. The discounts listed in o. 

2

 

Except
as otherwise provided in the sections below, QRS will be charged according to the then-current non-discounted list rates itemized in the applicable Schedules of Charges
for each Eligible Service: 

	•
	EDI Services and Business Exchange Services, as described in  IBM Global Services IBM Interchange
Services for e-business Schedule of Charges (Z125-5712)
	•
	Connectivity Services, as priced in the attached spreadsheet Connectivity
Rates v7 (QRS 6-24).123.

Where
IBM adds new billing elements during the term of the Agreement, IBM shall use commercially reasonable efforts to provide QRS with a rate of discount for such new billing elements comparable to
the rate of discount provided to QRS under this Acceptance Document for comparable existing billing elements. See Appendix A for further clarification. 

6. Information Exchange Services:  

Information Exchange (IE) is part of IBM's EDI Services. IBM will not charge QRS for each individual IE billing element, but will charge QRS a per-kilocharacter
(kc) rate based on the actual volume of kc's used by QRS. See Table A.2 for the specific IE elements not separately charged. If the actual kc volume falls below a set minimum, IBM will charge the
minimum. Actual volumes and minimums are agreed to by year, but measured and implemented monthly, as further described in this subsection. 

IE Yearly Minimum Commitment:  

	IE
 
	 	2002
	 	2003
	 	2004
	 	2005

	o	 	o	 	o	 	o	 	o*

(*)
Note that o kc's in 2005 represent a full-year kc volume for the purposes of the calculations described in this section below. As this
Agreement ends on 6/30/2005, QRS's actual commitment for 2005 is o kc's. 

IE Rate Table, based on yearly volumes:  

	IE Kilocharacters (kc's)
 
	 	Greater than

or equal to

(millions)
	 	But less than

(millions)
	 	2002

($)
	 	2003

($)
	 	2004

($)
	 	2005

($)

	Rate for kc's in range:	 	o	 	o	 	o	 	o	 	o	 	o
	Rate for kc's in range:	 	o	 	o	 	o	 	o	 	o	 	o
	Rate for kc's in range:	 	o	 	o	 	o	 	o	 	o	 	o
	Rate for kc's in range:	 	o	 	o	 	o	 	o	 	o	 	o
	Rate for kc's in range:	 	o	 	o	 	o	 	o	 	o	 	o

From
time to time, you may request from us a o. We agree to consider such requests. We may accept, accept in part, reject or reject in part any such
request. 

3

 

Implementation:  

Step 1: To approximate the correct monthly bill, IBM will set the rate for each IE kc billing element (shown in Table A.3) at
the blended rate based on the IE Yearly Minimum Commitment: 

Blended Rate, based on IE Yearly Minimum Commitment:  

	IE
 
	 	2002
	 	2003
	 	2004
	 	2005

	Per kc	 	o	 	o	 	o	 	o

Step 2: Each month, IBM will measure the YTD Actual IE KC Volume (based on the elements shown in Table A.3) and will compare those volumes to the YTD IE
Committed Volume (defined as one-twelfth the IE Yearly Minimum Commitment multiplied by the number of elapsed months). An adjustment charge (credit or debit) will be issued to QRS in the
following month's billing cycle, as follows: 

	•
	If
the YTD Actual IE KC Volume is less than the YTD IE Committed Volume, then the difference will be billed to QRS the following month at the Blended Rate,
shown above.

	•
	If
the YTD Actual IE KC Volume is equal to or greater than the YTD IE Committed Volume, then the adjustment will equal the difference of those two numbers,
multiplied by the rates shown in the IE Rate Table, above. Yearly volumes in the IE Rate Table will first be adjusted to reflect YTD volumes (defined as one-twelfth the amount shown,
multiplied by the number of elapsed months).

	•
	For
2002, the IE Rate Table and Blended Rate calculations only apply from the Contract Start Date; however, the IE Yearly Minimum Commitment applies to the
entire year. For the purposes of calculation, the IE payments in the year 2002 will be handled in two parts:

	•
	Payments
prior to the Contract Start Date will be under the terms of the previous International Business Partner Agreement. The actual number of kc's used
during this period will be calculated as the Prior Contract KC's.

	•
	Payments
after the Contract Start Date will use the IE Rate Table and Blended Rate calculations, as described above. YTD Actual IE KC Volume will include all
kc's for 2002, including the Prior Contract KC's. 

7. Internet Data and Document Exchange (IDDX) Services:  

Internet Transfer (also known as Internet Data and Document Exchange (IDDX)) is a is part of IBM's Business Exchange Services. IBM will not charge QRS for each individual IDDX
Internet Transfer billing element, but will charge QRS a per-kilocharacter (kc) rate based on the actual volume of kc's used by QRS. See Table A.4 for the specific IDDX elements not
separately charged and/or with special rates. If the actual kc volume falls below a set minimum, IBM will charge the minimum. Actual volumes and minimums are agreed to by year, but measured and
implemented monthly, as further described in this subsection. 

IDDX Yearly Minimum Commitment:  

	IDDX
 
	 	2002
	 	2003
	 	2004
	 	2005

	KC's (millions)	 	o	 	o	 	o	 	o

o.
IBM and QRS will work together to address those issues with the customers. 

If
after 12 months from the Contract Start Date QRS determines that the o. 

4

 

Changes
to the IDDX Yearly Minimum Commitments may also be accompanied by changes to the IDDX Rate Table. 

Additionally
IBM shall: 

	1.
	make
commercially reasonable efforts to work with QRS to execute an appropriate QRS-defined test plan for each release prior to General Availability

	2.
	provide
QRS with reasonable access to IBM's IDDX / Business Exchange Services product roadmap

	3.
	provide
QRS with the reasonable ability to provide input on future product features. 

IDDX Rate Table, based on yearly volumes:  

	IDDX Kilocharacters (kc's)
 
	 	Greater than

or equal to

(millions)
	 	But less than

(millions)
	 	2002

($)
	 	2003

($)
	 	2004

($)
	 	2005

($)

	Rate for kc's in range:	 	o	 	o	 	o	 	o	 	o	 	o

The
rates listed above are inclusive of the IDDX service, enablement and customer support. From time to time, you may request from us a o. We agree to
consider such requests. We may accept, accept in part, reject or reject in part any such request. 

Implementation:  

Step 1: To approximate the correct monthly bill, IBM will set the rate for each IDDX kc billing element (shown in Table A.5) at
the rate shown in the IDDX Rate Table, above. 

Step 2: Each month, IBM will measure the YTD Actual IDDX KC Volume (based on the elements shown in Table A.5 and as described in Note 3 of Table
A.4) and will compare those volumes to the YTD IDDX Committed Volume (defined as one-twelfth the IDDX Yearly Minimum Commitment multiplied by the number of elapsed months). An adjustment
charge (credit or debit) will be issued to QRS in the following month's billing cycle, as follows: 

	•
	If
the YTD Actual IDDX KC Volume is less than the YTD IDDX Committed Volume, then the difference will be billed to QRS the following month at the rate shown
in the IDDX Rate Table, above.

	•
	If
the YTD Actual KC Volume is equal to or greater than the YTD Committed Volume, then no adjustment is needed. 

8. STEDI  

As of July 1, 2002, QRS maintains a number of accounts which are trading partners with Sears and which use the STEDI system for EDI. During the term of the Agreement,
QRS will o: 

	 
	 	2002
	 	2003
	 	2004
	 	2005

	STEDI	 	o	 	o	 	o	 	o

QRS
may o. 

At
IBM's request o. 

5

 

9. Other EDI Services and Business Exchange Services  

        A. Web EDI services (defined as IBM Forms Exchange, IBM In-Network Translation, and IBM Web Data Transfer) will be provided at
o usage-based billing elements (see Table A.6). 

        B. IE Archiving will be provided o for each message archived. IBM will provide billing
information so that the number of days archived is indicated or, if IBM does not provide such detail, o IE Archiving will be
o. IE Archive Storage is measured by billing element 1863. 

        C. Labor-based EDI services, will be o current hourly rates. 

        D. IE 800# Dial Access (as measured in kc's with billing elements 68 and 69) o of
total IE Dial Access (as measured in kc's with billing elements 930 and 931) is provided to QRS o. If IE 800# Dial Access
o of total IE Dial Access over a calendar year, charges for the additional usage will be paid by QRS o. IBM
will determine the total IE 800# Dial Access and invoice QRS as appropriate in the first quarter of the following year. 

        E. EDI Software. QRS Customers must contract directly with IBM for licensed programs. Programs which can be ordered by a QRS Customer
under an IBM account ID that is part of QRS billing rollup structure will be invoiced to QRS at undiscounted list rates. 

        F. Additional Assistance. From time to time, you may request from us a o. We agree to
consider such requests. We may accept, accept in part, reject or reject in part any such request. 

10. Connectivity Services  

        A. Managed Data Network Services (MDNS) leased line services, as defined in Table A.7, will be provided to QRS
o. Effective January 1, 2003, those elements so indicated in Table A.7 will have o. 

        B. Dial 800# services, as defined in Table A.8, will be provided to QRS at o. 

        C. Dial IP services, as defined in Table A.9, will be provided to QRS at o. 

        D. Selected Other services, as defined in Table A.10, will be provided to QRS at o. 

        E. Network Traffic. There will be o for leased line network traffic. Network Traffic is
measured by billing elements 15 and 16. 

        F. Minimum Payment: QRS will purchase from IBM o of combined connectivity services each year
(prorated in 2005 to o; for 2002, o shall also include connectivity services purchased in 2002 pursuant to
the prior International Business Partner Agreement with IBM). If QRS purchases less than o of combined Connectivity Services each year, defined by the
billing elements shown in Table A.11, IBM will invoice QRS o. Reconciliation will be done semi-annually on a YTD basis, using the following
method: 

	•
	IBM
will add up the YTD charges for the Connectivity Services billing elements found in Table A.11. Charges will take into account all discounts and all
known adjustments for services incurred in the months being added. Adjustments for services incurred in prior years will not be added, regardless of the month when the credit or debit adjustment was
actually issued.

	•
	If
the YTD Connectivity Services charges are less than o through June, or
o through December, IBM will then invoice QRS the difference in the next billing cycle, or as soon thereafter as possible. 

6

 

11. Administrative Charges  

There will o for establishing new QRS invoice accounts to support client administration and the electronic delivery of monthly
billing information to QRS. 

12. Billing and Invoicing  

IBM agrees to work with QRS to establish the accuracy of billing records. If a QRS customer is in dispute of charges based on IBM provided billing records, IBM will use
commercially reasonable efforts to address the dispute with the QRS and the end user. 

We
agree to maintain billing records for three years. 

If
an End User terminates a Service because IBM has not met its obligations concerning that Service and provided that IBM is given a reasonable opportunity to cure any deficiency in performance, then
no minimum notice shall be required for the End User to terminate said Service, and no further charges from the date of termination will be invoiced to QRS for that Service for that End User. 

QRS
agrees to pay IBM for the services described in this Agreement upon receipt of an invoice from IBM. Invoices received by QRS on or before the 10th day of the month shall be paid
before the end of that month. Invoices received by QRS after the 10th of the month shall be paid net 30 days. For invoices not paid as described above, QRS will be assessed a late
payment fee equal to the lesser of (i) one
percent (1%) of such invoice amounts due per every thirty (30) days or portion thereof or (ii) the maximum amount permissible by the applicable law. 

In
the event QRS reasonably disputes any amount reflected on an invoice due to a billing error, it will document the exact amount disputed by account, month, and billing element and provide such
documentation to IBM, which will work with QRS to resolve the dispute. The amount in dispute will not be subject to late payment fees for the period in which IBM and QRS are working to resolve the
dispute. 

QRS
also explicitly agrees that all outstanding invoices which were sent under the terms of the prior International Business Partner Agreement with IBM and received before the Contract Start Date will
be paid by July 25, 2002. 

13. Education and Training  

This section replaces item #12 of the "Your Responsibilities" section of the IBM Business Partner Agreement Attachment for Network and e-business Services for
Remarketers. 

o.

QRS
shall maintain at least the following number trained personnel by Eligible Service: 

	 
	 	Mgmt
	 	Product

Mgmt/Mktg
	 	Sales
	 	Pre-Sales
	 	Support

	EDI	 	o	 	o	 	o	 	o	 	o
	Connectivity	 	o	 	o	 	o	 	o	 	o

14. Business Partnership Meetings  

QRS and IBM will participate in at least two (2) Business Partnership Meetings per year. 

15. Reports  

QRS will provide o to IBM by IBM product line by month. 

7

 

16. Migrations  

o

o.

17. o  

IBM ofor the services set forth in sections o commencing on an anniversary date of
this Agreement. 

o 

18. Remarketer Support  

During the term of the Agreement, IBM agrees to provide o to support QRS in its remarketing of the Eligible Services and in
assisting QRS in meeting the needs of its customers. One person shall be designated as QRS's primary contact, and shall have QRS support as their primary responsibility. 

If
a QRS customer has an issue with the quality of the Eligible Services, IBM will use commercially reasonable efforts to address the issue with QRS and the customer. 

19. Changes to the Agreement Terms  

This section replaces Section 10 Changes to the Agreement Terms of the IBM Business Partner Agreement—General Terms. 

For
a change to this Agreement to be valid both of us must agree in writing. Changes are not retroactive. Additional or different terms in any written communication from either of us (such as an
order), are void. 

20. Ending the Agreement  

This Section replaces Section 4. Ending the Agreement in the IBM Business Partner Agreement—Remarketer Terms Attachment for Services. 

Regardless
of the contract duration specified in the Profile or any renewal period in effect, either of us may terminate this Agreement for material breach. You may terminate the agreement without
cause on three months written notice. If, under applicable law, a longer period is mandatory, then the notice period is the minimum notice period allowable. If you terminate this Agreement without
cause, you remain obligated to pay any minimums specified in your Acceptance Document. 

If
we provide you with notice of termination of this Agreement for material breach, we shall allow you a reasonable opportunity to cure except when such breach is so egregious in nature that a cure is
not practicable. If you fail to cure, the date of termination is that specified in the notice. 

However,
if either party breaches a material term of the Agreement, the other party may terminate the Agreement on written notice. Examples of such breach by you include, but are not limited to: if
you do not comply with the terms of a transaction document; if you repudiate this Agreement; or if you make any material misrepresentations to us. You agree that our only obligation is to provide the
notice called for in this section and we are not liable for any claims or losses if we do so unless we have breached a material term of the Agreement. 

At
the end of this Agreement, each of us agrees to immediately settle any accounts with the other. We may offset any amounts due you against amounts due us, or any of our Related Companies as
allowable under applicable law. 

You
agree that if we permit you to perform certain activities after this Agreement ends, you will do so under the terms of this Agreement. 

8

 

Both
of us agree that in the event that (i) we and you mutually agree to end the Agreement; (ii) we terminate the Agreement for a reason permitted in the Agreement (including an uncured
material breach) or choose not to renew it; or (iii) you terminate the Agreement for material breach by us that we do not cure after a reasonable opportunity to do so, we will mutually develop
an orderly disengagement plan and a reasonable schedule (not to exceed six months unless otherwise agreed), and then implement the plan to terminate our respective activities under this Agreement. All
prices and discounts set forth in this Agreement shall apply during the implementation of the disengagement plan. In the event that you terminate the Agreement other than for a material breach by us
or you choose not to renew it, then we shall have no obligation to develop or implement a disengagement plan with you that extends beyond the termination date of the Agreement. 

 
 

Appendix A. Tables    
  

The following tables are set forth in this section. IBM and QRS will review the billing element tables for accuracy on a regular basis. Discountable monthly, recurring or
usage-based billing elements not listed are intended to be included in the appropriate tables based on their service category, following the pattern of those elements already defined.
Non-discountable, installation, one-time, subscription, volume commitment, passthru, and special charges will be individually considered. 

A.1
All Eligible Service Billing Elements 

A.2
IE Elements Not Separately Charged 

A.3
IE Kilocharacter Elements 

A.4
IDDX Elements with Special Rates 

A.5
IDDX Kilocharacter Elements 

A.6
WebEDI Discountable Elements 

A.7
Managed Data Network Services (MDNS) Leased Line Discountable Elements 

A.8
Dial 800# Discountable Elements 

A.9
Dial IP Discountable Elements 

A.10
Selected Other Discountable Elements 

A.11
Connectivity Services Elements 

9

A square (o) indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted
material has been filed separately with the Securities and Exchange Commission pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended.

TABLE A.1—ALL ELIGIBLE SERVICE BILLING ELEMENTS  

	Product
	 	Text BE
	 	IBM DESCRIPTION
	 	QRS DESCRIPTION
	 	Old

Contract

Discount
	 	Notes
	 	2H2002 Contract

Discount
	 	2003-5 Contract

Discount

	VMPS	 	1	 	VM INTERACTIVE CRUS—PRIME	 	VM INTERACTIVE CRUS—PRIME	 	o	 	o	 	o	 	o
	VMPS	 	2	 	VM INTERACTIVE CRUS—NON-PRIME	 	VM INTERACTIVE CRUS—NONPRIME	 	o	 	o	 	o	 	o
	MVSP	 	9	 	MVS BACKGROUND CRUS—PRIME	 	MVS BACKGRND CRU PRIME	 	o	 	o	 	o	 	o
	MVSP	 	10	 	MVS BACKGROUND CRUS—NON-PRIME	 	MVS BACKGRND CRU NONPRIME	 	o	 	o	 	o	 	o
	NS	 	15	 	NETWORK TRAFFIC—PRIME	 	NETWORK TRAFFIC—PRIME	 	o	 	o	 	o	 	o
	NS	 	16	 	NETWORK TRAFFIC—NONPRIME	 	NETWORK TRAFFIC—NONPRIME	 	o	 	o	 	o	 	o
	IE	 	19	 	IE MESSAGES—PRIME	 	DATA EXCHANGE—MESSAGING—MESSAGES—PRIME	 	o	 	o	 	o	 	o
	IE	 	20	 	IE MESSAGES NON-PRIME	 	DATA EXCHANGE—MESSAGING—MESSAGES—NON-PRIME	 	o	 	o	 	o	 	o
	IE	 	25	 	IE CHARACTERS—PRIME	 	DATA EXCHANGE MESSAGING—CHARACTERS—PRIME	 	o	 	o	 	o	 	o
	IE	 	26	 	IE CHARACTERS NON-PRIME	 	DATA EXCHANGE MESSAGING—CHARACTERS—NON-PRIME	 	o	 	o	 	o	 	o
	MVSP	 	34	 	NRUS—PRIME	 	NRUS—PRIME	 	o	 	o	 	o	 	o
	MVSP	 	35	 	NRUS—NON-PRIME	 	NRUS—NON-PRIME	 	o	 	o	 	o	 	o
	DIAL	 	38	 	"800" DIAL SURCHARGE—LOCAL—PRIME	 	800 DIAL SURCHARGE—LOCAL—PRIME	 	o	 	o	 	o	 	o
	DIAL	 	39	 	"800" DIAL SURCHARGE—LOCAL—NONPR	 	800 DIAL SURCHARGE—LOCAL—NON-PRIME	 	o	 	o	 	o	 	o
	VMPS	 	49	 	MB NON-DEDICATED DASD—VM	 	MB NON-DEDICATED DASD—VM	 	o	 	o	 	o	 	o
	MVSP	 	50	 	MB NON-DEDICATED DASD—MVS/AS	 	MB NON-DEDICATED DASD—MVS/AS	 	o	 	o	 	o	 	o
	MVSP	 	55	 	USERID'S ON FILE	 	USERID'S ON FILE	 	o	 	o	 	o	 	o
	IE	 	68	 	IE "800" DIAL ACCESS—PRIME	 	DATA EXCHANGE—800 DIAL ACCESS—PRIME	 	o	 	o	 	o	 	o
	IE	 	69	 	IE "800" DIAL ACCESS—NON-PRIME	 	DATA EXCHANGE—800 DIAL ACCESS—NON-PRIME	 	o	 	o	 	o	 	o
	OTHER	 	100	 	CASINET—PRIME	 	CASINET—PRIME	 	o	 	o	 	o	 	o
	NS	 	106	 	HOST ADMINISTRATION FOR SNI	 	HOST ADMINISTRATION FOR SNI	 	o	 	o	 	o	 	o
	NS	 	129	 	ATTACHED NETWORK RESOURCE REGIST	 	ATTACHED NETWORK RESOURCE REGISTRATION	 	o	 	o	 	o	 	o

	SHOW	 	157	 	LEGENT	 	TW LEGENT CONNECTIVITY	 	o	 	o	 	o	 	o
	OTHER	 	200	 	INTERCONTINENTAL TSO/MVS DASD STORAGE	 	INTERCONTINENTAL TSO/MVS DASD STORAGE	 	o	 	o	 	o	 	o
	OTHER	 	250	 	LEASED LINE (NON-BILL) NON-PRIME	 	LEASED LINE (NON-BILL) NON-PRIME	 	o	 	o	 	o	 	o
	VMPS	 	299	 	MB/MIN ON-LINE DISK FACILITY—VM	 	MB/MIN ON-LINE DISK FACILITY—VM	 	o	 	o	 	o	 	o
	BASE	 	300	 	ADMINISTRATION CHARGE / ROLL-UP	 	ADMINISTRATION CHARGE / ROLL-UP	 	o	 	o	 	o	 	o
	NS	 	313	 	AS/400 SITE 9600 BPS—MONTHLY	 	AS/400 SITE 9600 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	315	 	AS/400 SITE 19200 BPS—MONTHLY	 	AS/400 SITE 19200 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	317	 	AS/400 CONNECTION 9600 BPS—MONTH	 	AS/400 CONNECTION 9600 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	319	 	AS/400 CONNECTION 19200 BPS—MONT	 	AS/400 CONNECTION 19200 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	323	 	ENHANCED ATTACH 19200 BPS—MONTHL	 	ENHANCED ATTACH 19200 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	324	 	STANDARD ATTACH 19200 BPS—MONTHL	 	STANDARD ATTACH 19200 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	325	 	ALTERNATE ATTACH 19200 BPS—MONTH	 	ALTERNATE ATTACH 19200 BPS—MONTHLY	 	o	 	o	 	o	 	o
	SW	 	330	 	IBM EXPEDITE/MVS HOST	 	IBM EXPEDITE/MVS HOST	 	o	 	o	 	o	 	o
	BASE	 	386	 	MONTHLY BASE CHARGE	 	MONTHLY BASE CHARGE RATE	 	o	 	o	 	o	 	o
	NS	 	387	 	ENHANCED ATTACH UP TO 9600 BPS—M	 	ENHANCED ATTACH UP TO 9600 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	389	 	ENHANCED ATTACH 14400 BPS—MONTHL	 	ENHANCED ATTACH 14400 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	391	 	ENHANCED ATTACH 56000 BPS—MONTHL	 	ENHANCED ATTACH 56000 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	395	 	STANDARD ATTACH 14400 BPS—MONTHL	 	STANDARD ATTACH 14400 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	399	 	ALTERNATE ATTACH UP TO 9600 BPS—	 	ALTERNATE ATTACH UP TO 9600 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	400	 	ALTERNATE ATTACH 14400 BPS—MONTH	 	ALTERNATE ATTACH 14400 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	401	 	ALTERNATE ATTACH 56000 BPS—MONTH	 	ALTERNATE ATTACH 56000 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	420	 	RECOVERY OF COMMON CARRIER MONTH	 	RECOVERY OF COMMON CARRIER MONTHLY CHGS	 	o	 	o	 	o	 	o
	SW	 	493	 	EXPEDITE/CICS MONTHLY CHARGE	 	EXPEDITE/CICS MONTHLY CHARGE	 	o	 	o	 	o	 	o
	OTHER	 	500	 	ELECTRONIC TRADING PARTNER CHARGE	 	ELECTRONIC TRADING PARTNER CHARGE	 	o	 	o	 	o	 	o
	MVSP	 	518	 	SPECIAL BID MONTHLY STANDARD PRO	 	TW SPECIAL BID MONTHLY STANDARD PRODUCT CHG.	 	o	 	o	 	o	 	o
	MVSP	 	519	 	SPECIAL BID ONE TIME	 	SPECIAL BID ONE TIME	 	o	 	o	 	o	 	o
	NS	 	538	 	SNBU MONTHLY CHARGE	 	SNBU MONTHLY CHARGE	 	o	 	o	 	o	 	o
	IE	 	550	 	IE INTERCONNECT CHARACTERS—PRI	 	INTERCONNECT CHARACTERS—PRIME	 	o	 	o	 	o	 	o

	IE	 	551	 	IE INTERCONNECT CHARACTERS—NON	 	INTERCONNECT CHARACTERS—NON PRIME	 	o	 	o	 	o	 	o
	MVSP	 	574	 	RSVSF MONTHLY SUBSCRIPTION FEE	 	RSVSF MONTHLY SUBSCRIPTION FEE	 	o	 	o	 	o	 	o
	NS	 	590	 	HCF ACCESS	 	TW CONNECTIVIITY HCF ACCESS	 	o	 	o	 	o	 	o
	NS	 	597	 	19.2 SHARED BRIDGE	 	19.2 SHARED BRIDGE	 	o	 	o	 	o	 	o
	OTHER	 	600	 	BULK RCS	 	BULK RCS	 	o	 	o	 	o	 	o
	NS	 	667	 	ENS CONNECTION 56000 BPS—MONTHLY	 	ENS CONNECTION 56000 BPS—MONTHLY	 	o	 	o	 	o	 	o
	NS	 	668	 	ENS SNI CONNECTION 19.2 BPS—MTHL	 	ENS SNI CONNECTION 19.2 BPS—MTHLY	 	o	 	o	 	o	 	o
	UMSGIMX	 	703	 	IBM MAIL EXCHANGE MAILBOX CHARGE	 	IBM MAIL EXCHANGE MAILBOX CHARGE	 	o	 	o	 	o	 	o
	UMSGIMX	 	704	 	INTERNATIONAL MESSAGE DELIVERY C	 	INTERNATIONAL MESSAGE DELIVERY CHARGE	 	o	 	o	 	o	 	o
	UMSGIMX	 	706	 	NATIONAL MESSAGE DELIVERY CHARGE	 	NATIONAL MESSAGE DELIVERY CHARGE	 	o	 	o	 	o	 	o
	IE	 	715	 	IE BULK CHARACTERS—PRIME	 	DATA EXCHANGE MESSAGING—BULK CHARACTERS—PRIME	 	o	 	o	 	o	 	o
	IE	 	716	 	IE BULK CHARACTERS—NONPRIME	 	DATA EXCHANGE MESSAGING—BULK CHARACTERS—NON-P	 	o	 	o	 	o	 	o
	DIAL	 	732	 	DIAL SERVICES—LOCAL—PRIME	 	DIAL SERVICES—LOCAL—PRIME	 	o	 	o	 	o	 	o
	DIAL	 	733	 	DIAL SERVICES—LOCAL—NONPRIME	 	DIAL SERVICES—LOCAL—NONPRIME	 	o	 	o	 	o	 	o
	BASE	 	771	 	LIMITED SERVICES USERID CHARGE	 	LIMITED SERVICES USERID CHG	 	o	 	o	 	o	 	o
	DIAL	 	803	 	DIAL SVCS—PEER COMMUNICATIONS—PR	 	DIAL SVCS—PEER COMM—PRIME	 	o	 	o	 	o	 	o
	DIAL	 	804	 	DIAL SVCS—PEER COMMUNICATIONS—NO	 	DIAL SVCS—PEER COMM—NONPRIME	 	o	 	o	 	o	 	o
	DIAL	 	805	 	"800" DIAL SURCHARGE—PEER COMM—P	 	800 DIAL SURCHARGE—PEER COMM—PRIME	 	o	 	o	 	o	 	o
	DIAL	 	806	 	"800" DIAL SURCHARGE—PEER COMM—N	 	800 DIAL SURCHARGE—PEER COMM—NONPRIME	 	o	 	o	 	o	 	o
	UMSGFAX	 	874	 	IBM MAIL EXCHANGE FAX DELVRY CHG	 	IBM MAIL EXCHANGE FAX DELVRY CHG BAND 1	 	o	 	o	 	o	 	o
	UMSGFAX	 	875	 	IBM MAIL EXCHANGE FAX DELVRY CHG	 	IBM MAIL EXCHANGE FAX DELVRY CHG BAND 2	 	o	 	o	 	o	 	o
	UMSGFAX	 	878	 	IBM MAIL EXCHANGE FAX DELVRY CHG	 	IBM MAIL EXCHANGE FAX DELVRY CHG BAND 3	 	o	 	o	 	o	 	o
	SW	 	889	 	IBM EXPEDITE BASE/MVS	 	IBM EXPEDITE BASE/MVS	 	o	 	o	 	o	 	o
	IE	 	924	 	IE BULK INTERCONNECT—PRIME	 	BULK INTERCONNECT—PRIME	 	o	 	o	 	o	 	o
	IE	 	925	 	IE BULK INTERCONNECT—NON-PRIME	 	BULK INTERCONNECT—NON-PRIME	 	o	 	o	 	o	 	o

	IE	 	930	 	IE LOCAL DIAL ACCESS—PRIME	 	LOCAL DIAL ACCESS—PRIME	 	o	 	o	 	o	 	o
	IE	 	931	 	IE LOCAL DIAL ACCESS—NON-PRIME	 	LOCAL DIAL ACCESS—NON-PRIME	 	o	 	o	 	o	 	o
	IE	 	934	 	EVENT NOTIFICATION CALLOUT	 	DATA EXCHANGE CALL-OUT	 	o	 	o	 	o	 	o
	NS	 	937	 	ENS PT—PT CONNECTION 9600 BPS MO	 	ENS PT—PT CONNECTION 9600 BPS MONTHLY	 	o	 	o	 	o	 	o
	SHOW	 	972	 	SOFTWARE MALL MONTHLY SUBSCRIPTI	 	SOFTWARE MALL MONTHLY SUBSCRIPTION FEE	 	o	 	o	 	o	 	o
	SHOW	 	979	 	SOFTWARE MALL MONTHLY FEE	 	SOFTWARE MALL MONTHLY FEE	 	o	 	o	 	o	 	o
	SHOW	 	1006	 	MO SUBSCRIPTION CHG	 	MO SUBSCRIPTION CHG	 	o	 	o	 	o	 	o
	NS	 	1086	 	LLS 56KB SNI STANDARD MONTHLY	 	LLS 56KB BPS SNI STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1087	 	LLS 56KB STANDARD MONTHLY	 	LLS 56KB STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1088	 	LLS 19,200 BPS SNI STANDARD MONT	 	LLS 19.2K BPS SNI STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1089	 	LLS 19,200 BPS STANDARD MONTHLY	 	LLS 19.2K BPS STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1091	 	LLS 14,400 BPS STANDARD MONTHLY	 	LLS 14.4K BPS STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1092	 	LLS 9,600 BPS SNI STANDARD MONTH	 	LLS 9.6K BPS SNI STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1093	 	LLS 9,600 BPS STANDARD MONTHLY	 	LLS 9.6K BPS STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1094	 	LLS 56KB SNI MULTIPLE SITE COMMI	 	LLS 56KB SNI STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1096	 	LLS 19.2 SNI MULTIPLE SITE COMMI	 	LLS 19.2K SNI STANDARD MONTHLY	 	o	 	o	 	o	 	o
	NS	 	1102	 	LLS 56KB SNI REVENUE COMMITMENT	 	LLS 56KB SNI REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NS	 	1103	 	LLS 56KB REVENUE COMMITMENT	 	LLS 56KB REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NS	 	1104	 	LLS 19,200 BPS SNI REVENUE COMMI	 	LLS 19.2K BPS SNI REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NS	 	1105	 	LLS 19,200 BPS REVENUE COMMITMEN	 	LLS 19.2K BPS REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NS	 	1106	 	LLS 14,400 BPS SNI REVENUE COMMI	 	LLS 14.4K BPS SNI REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NS	 	1107	 	LLS 14,400 BPS REVENUE COMMITMEN	 	LLS 14.4K BPS REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NS	 	1108	 	LLS 9,600 BPS SNI REVENUE COMMIT	 	LLS 9.6K BPS SNI REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o

	NS	 	1109	 	LLS 9,600 BPS REVENUE COMMITMENT	 	LLS 9.6K BPS REVENUE COMMITMENT RATE-25	 	o	 	o	 	o	 	o
	NSINTER	 	1111	 	INTRNETWKNG—56KB	 	INTERNETWORKING—56Kb	 	o	 	o	 	o	 	o
	NSINTER	 	1112	 	INTRNETWKNG—256KB	 	INTERNETWORKING—256Kb	 	o	 	o	 	o	 	o
	NSINTER	 	1113	 	INTRNETWKNG—512KB	 	INTERNETWORKING—512Kb	 	o	 	o	 	o	 	o
	NSINTER	 	1114	 	INTRNETWKNG—T1	 	INTERNETWORKING—T1	 	o	 	o	 	o	 	o
	NSINTER	 	1115	 	INTRNETWKNG—56KB SPCL	 	INTRNETWKNG—56KB SPCL	 	o	 	o	 	o	 	o
	NSINTER	 	1117	 	INTRNETWKNG—512KB SPCL	 	INTERNETWORKING—512Kb Spc1	 	o	 	o	 	o	 	o
	NSINTER	 	1127	 	INTRNETWKNG INSTALL—56KB	 	INTERNETWORKING INSTALL—56Kb	 	o	 	o	 	o	 	o
	NS	 	1146	 	ALTERNATE SITE BACKUP—56 KBPS	 	ALTERNATE SITE BACKUP—56 KBPS	 	o	 	o	 	o	 	o
	SHOW	 	1156	 	SOFTWARE MALL BULK 1-50 USERIDS	 	SOFTWARE MALL BULK 1-50 USERIDS	 	o	 	o	 	o	 	o
	IE	 	1175	 	IE DIALOUT—PRIME	 	DATA EXCHANGE DIALOUT—PRIME	 	o	 	o	 	o	 	o
	IE	 	1176	 	IE DIALOUT—NON-PRIME	 	DATA EXCHANGE DIALOUT—NON-PRIME	 	o	 	o	 	o	 	o
	NS	 	1177	 	PARADYNE MODEM—MONTHLY	 	PARADYNE MODEM—MONTHLY	 	o	 	o	 	o	 	o
	OTHER	 	1200	 	VOICE—BAND5 NON-SECURE DAY ON/ON	 	VOICE—BAND5 NON-SECURE DAY ON/ON	 	o	 	o	 	o	 	o
	OTHER	 	1502	 	EDI MAGIC SERVICES & PROGRAM SUPPORT	 	EDI MAGIC SERVICES & PROGRAM SUPPORT	 	o	 	o	 	o	 	o
	NSINTER	 	1632	 	INTRNETWKNG 2ND BU—56KB	 	INTERNETWORKING 2ND BU—56KB	 	o	 	o	 	o	 	o
	NS	 	1651	 	SWITCHED 56 SERVICE—MONTHLY	 	SWITCHED 56 SERVICE—MONTHLY	 	o	 	o	 	o	 	o
	NSINTER	 	1658	 	INTRNETWKNG—128KB	 	INTERNETWORKING—128KB	 	o	 	o	 	o	 	o
	NSINTER	 	1688	 	INTRNETWKNG SNA SUPPORT	 	INTERNETWORKING SNA SUPPORT	 	o	 	o	 	o	 	o
	NSINTER	 	1689	 	INTRNETWKNG TR ADAPTER SUPPORT	 	INTERNETWORKING TOKEN RING ADAPTER SUPPORT	 	o	 	o	 	o	 	o
	NSINTER	 	1690	 	INTRNETWKNG SDLC DEV SUPPORT	 	INTRNETWKNG SDLC DEVICE ADAPTER SUPPORT	 	o	 	o	 	o	 	o
	NS	 	1704	 	TRAVELING USER SUPPORT	 	TRAVELING USER SUPPORT	 	o	 	o	 	o	 	o
	NSINTER	 	1723	 	INTRNETWKNG DIAL BU(SW56 FOR 56K	 	INTRNETWKING DIAL BU (SW56 FOR 56K)	 	o	 	o	 	o	 	o
	NSINTER	 	1827	 	INTERNET INTERCONNECT SUBSCRIPTI	 	INTERNET INTERCONNECT SUBSCRIPTION	 	o	 	o	 	o	 	o
	IE	 	1863	 	IE ARCHIVE STORAGE	 	DATA EXCHANGE ARCHIVE STORAGE	 	o	 	o	 	o	 	o
	IE	 	1864	 	IE—IE MESSAGE DELIVERY PRIME	 	IE—IE MESSAGE DELIVERY PRIME	 	o	 	o	 	o	 	o
	IE	 	1865	 	IE—IE MESSAGE DELIVERY NON PRIME	 	IE—IE MESSAGE DELIVERY NON-PRIME	 	o	 	o	 	o	 	o

	IE	 	1866	 	IE—EDI VAN MESSAGE DELIVERY PRIM	 	IE—EDI VAN MESSAGE DELIVERY PRIME	 	o	 	o	 	o	 	o
	IE	 	1867	 	IE—EDI VAN MESSAGE DELIVERY NON	 	IE—EDI VAN MESSAGE DELIVERY NON-PRIME	 	o	 	o	 	o	 	o
	DIALIP	 	1873	 	TCP/IP DIAL LOCAL—PRIME TIME	 	DIAL SERVICES—TCP/IP—PRIME	 	o	 	o	 	o	 	o
	DIALIP	 	1874	 	TCP/IP DIAL LOCAL—NON PRIME	 	DIAL SERVICES—TCP/IP—NONPRIME	 	o	 	o	 	o	 	o
	DIALIP	 	1879	 	800 DIAL SURCHARGE—TCP/IP—PR	 	800 DIAL SURCHG—TCP/IP—PRIME	 	o	 	o	 	o	 	o
	DIALIP	 	1880	 	800 DIAL SURCHARGE—TCP/IP—NO	 	800 DIAL SURCHG—TCP/IP—NON PRIMEM	 	o	 	o	 	o	 	o
	OPENNET	 	1900	 	INTERNET DIRECT CONFIGURATION 14	 	INTERNET DIRECT CONFIGURATION 14	 	o	 	o	 	o	 	o
	OPENNET	 	1905	 	INTERNET DIRECT CONFIGURATION 13	 	INTERNET DIRECT CONFIGURATION 13	 	o	 	o	 	o	 	o
	OPENNET	 	1910	 	INTERNET DIRECT CONFIGURATION 12	 	INTERNET DIRECT CONFIGURATION 12	 	o	 	o	 	o	 	o
	OPENNET	 	1920	 	INTERNET DIRECT CONFIGURATION 11	 	INTERNET DIRECT CONFIGURATION 11	 	o	 	o	 	o	 	o
	MDNSFW	 	1926	 	INTERNET INTERCONNECT FIREWALL	 	INTERNET INTERCONNECT FIREWALL	 	o	 	o	 	o	 	o
	MDNSFW	 	1930	 	INTERNET INTERCONNECTION FIREWAL	 	INTERNET INTERCONNECTION FIREWALL	 	o	 	o	 	o	 	o
	SW	 	1980	 	IBM BULK TRANSFER SYSTEM (SNDM)	 	ADVANTIS BULK TRANSFER SYSTEM (SNDM)	 	o	 	o	 	o	 	o
	NSINTER	 	2004	 	BUSINESS RECOVERY SERVICES 512 K	 	BUSINESS RECOVERY SERVICES 512 KBPS	 	o	 	o	 	o	 	o
	NS	 	2026	 	DBAN SWITCHED 56KB MONTHLY	 	DBAN SWITCHED 56KB MONTHLY	 	o	 	o	 	o	 	o
	NS	 	2028	 	DBAN MONTHLY	 	DBAN MONTHLY	 	o	 	o	 	o	 	o
	NS	 	2034	 	LLS BRIDGED CONNECTION 19.2 BPS	 	LLS BRIDGED CONNECTION 19.2 BPS	 	o	 	o	 	o	 	o
	IE	 	2049	 	MONTHLY SERVICE CHARGE (IEPS)	 	DATA EXCHANGE MTHLY SERVICE CHG (IEPS)	 	o	 	o	 	o	 	o
	DIALINE	 	2055	 	DIAL INTERNET—MAIL MONTHLY	 	DIAL INTRNET—MAIL MONTHLY	 	o	 	o	 	o	 	o
	DIALINE	 	2058	 	DIAL INTERNET—DOMAIN MONTHLY	 	DIAL INTRNET—DOMAIN MONTHLY	 	o	 	o	 	o	 	o
	DIALINE	 	2059	 	DIAL INTERNET—800 SURCHARGE	 	DIAL INTRNET—800 SURCHARGE	 	o	 	o	 	o	 	o
	DIALINE	 	2061	 	DIAL INTERNET—LOCAL	 	DIAL INTERNET—LOCAL	 	o	 	o	 	o	 	o
	NSINTER	 	2120	 	INTRNETWKNG SNA ICONNECT 56KB	 	INTRNETWKING SNA INTRCONNECT 56KB	 	o	 	o	 	o	 	o
	NSINTER	 	2121	 	INTRNETWKNG SNA ICONNECT 128KB	 	INTRNETWKING SNA INTRCONNECT 128KB	 	o	 	o	 	o	 	o
	NSINTER	 	2122	 	INTRNETWKNG SNA ICONNECT 256KB	 	INTRNETWKING SNA INTRCONNECT 256KB	 	o	 	o	 	o	 	o
	IE	 	2128	 	IE—EDI VAN MESSAGE RECEIVE PRIME	 	DATA EXCHANGE VAN MESSAGE RECEIVE PRIME	 	o	 	o	 	o	 	o

	IE	 	2129	 	IE—EDI VAN MESSAGE RECEIVE—NON	 	DATA EXCHANGE VAN MESSAGE RECEIVE—NONPRIME	 	o	 	o	 	o	 	o
	UMSGFAX	 	2380	 	BUSINESS FAX MESSAGE DELIVERY BA	 	BUSINESS FAX MESSAGE DELIVERY—BAND 1 CHARGE	 	o	 	o	 	o	 	o
	IE	 	2430	 	EVENT NOTIFICATION DIALOUT	 	IE NOTICE DIALOUT	 	o	 	o	 	o	 	o
	IE	 	2453	 	IE CARBON COPY	 	DATA EXCHANGE MESSAGING—CARBON COPY	 	o	 	o	 	o	 	o
	IE	 	2454	 	IE CARBON COPY	 	DATA EXCHANGE MESSAGING—CARBON COPY	 	o	 	o	 	o	 	o
	DIALINE	 	2491	 	DIAL SERVICES—CORP INT—ISDN LO	 	Corp Int—Inet Local	 	o	 	o	 	o	 	o
	DIALINE	 	2492	 	DIAL SERVICES—CORP INT—ISDN	 	Dial Services TCP/IP ISDN—fee 800	 	o	 	o	 	o	 	o
	DIALIP	 	2493	 	DIAL SERVICES—TCP/IP—ISDN LO	 	Dial Services TCP/IP ISDN—Local	 	o	 	o	 	o	 	o
	DIALIP	 	2495	 	DIAL SERVICES—TCP/IP—ISDN FE	 	Dial Services TCP/IP ISDN Fee 800	 	o	 	o	 	o	 	o
	WEBHOST	 	2542	 	R6000 High Performance Web Server	 	R6000 High Performance Web Server	 	o	 	o	 	o	 	o
	WEBHOST	 	2549	 	R6000 Web Server	 	R6000 Web Server	 	o	 	o	 	o	 	o
	WEBHOST	 	2551	 	INTEL WEB SERVER	 	INTEL WEB SERVER	 	o	 	o	 	o	 	o
	WEBHOST	 	2560	 	Intel High Performance Web Server	 	Intel High Performance Web Server	 	o	 	o	 	o	 	o
	IE	 	2594	 	IEPS ACCESS FACILITY	 	IEPS Access Facility	 	o	 	o	 	o	 	o
	MDNS	 	2600	 	MDNS CONNECTION INSTL 56KB	 	MDNS CONNECTION INSTALL 56KB	 	o	 	o	 	o	 	o
	MDNS	 	2602	 	MDNS CONNECTION INSTL 128KB	 	MDNS CONNECTION INSTALL 128KB	 	o	 	o	 	o	 	o
	MDNS	 	2604	 	MDNS CONNECTION INSTL 256KB	 	MDNS CONNECTION INSTL 256KB	 	o	 	o	 	o	 	o
	MDNS	 	2609	 	MDNS CONNECTION INSTL T1	 	MDNS CONNECTION INSTALL T1	 	o	 	o	 	o	 	o
	MDNS	 	2614	 	MDNS CONNECTION MTHLY 56KB	 	MDNS Connect Monthly 56KB	 	o	 	o	 	o	 	o
	MDNS	 	2616	 	MDNS CONNECTION MTHLY 128KB	 	MDNS CONNECTION MONTHLY 128KB	 	o	 	o	 	o	 	o
	MDNS	 	2618	 	MDNS CONNECTION MTHLY 256KB	 	MDNS CONNECTION MONTHLY 256KB	 	o	 	o	 	o	 	o
	MDNS	 	2620	 	MDNS CONNECTION MTHLY 512KB	 	MDNS Connection Monthly 512KB	 	o	 	o	 	o	 	o
	MDNS	 	2621	 	MDNS CONNECTION MTHLY 768KB	 	MDNS Connection Monthly 768Kbps	 	o	 	o	 	o	 	o
	MDNS	 	2623	 	MDNS CONNECTION MTHLY T1	 	MDNS CONNECTION MONTHLY T1	 	o	 	o	 	o	 	o
	MDNS	 	2628	 	MDNS PVC INSTALL	 	MDNS PVC Install	 	o	 	o	 	o	 	o
	MDNS	 	2629	 	MDNS PVC PRIVATE NETWORK MONTHLY	 	MDNS PVC Private Network Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2630	 	MDNS PVC WITH EMEA MONTHLY	 	MDNS PVC/EMEA	 	o	 	o	 	o	 	o
	MDNS	 	2632	 	MDNS PVC WITH AP OR LA MONTHLY	 	MDNS PVC LA/ AP Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2634	 	MDNS PVC WITH ASIA MONTHLY	 	MDNS PVC/ ASIA	 	o	 	o	 	o	 	o

	MDNS	 	2638	 	MDNS XOVER TO SNA SERVICES INSTA	 	MDNS Crossover To SNA Srv Install	 	o	 	o	 	o	 	o
	MDNS	 	2640	 	MDNS XOVER TO SECURE IP V.A.S. I	 	MDNS Crossover To Secure IP VAS Install	 	o	 	o	 	o	 	o
	MDNS	 	2642	 	MDNS XOVER TO SNA SERVICES MONTH	 	MDNS PVC XOver SNA PU2 Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2644	 	MDNS XOVER TO SECURE IP V.A.S. M	 	MDNS Crossover To Secure IP VAS Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2645	 	MDNS XOVER TO INTERNET DIRECT MO	 	MDNS Crossover to Internet Direct Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2646	 	MDNS PROTOCOL IP MONTHLY	 	MDNS Protocol IP Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2647	 	MDNS PROTOCOL IPX MONTHLY	 	MDNS Protocol IPX Monthly	 	o	 	o	 	o	 	o
	MDNS	 	2648	 	MDNS PROTOCOL SNA MONTHLY	 	MDNS Protocol SNA Monthly	 	o	 	o	 	o	 	o
	IE	 	2697	 	IE PASSTHRU SURCHARGE—PRIME	 	IE Passthru surcharge Prime	 	o	 	o	 	o	 	o
	IE	 	2698	 	IE PASSTHRU SURCHARGE—NON PRIM	 	IE Passthru surcharge Prime	 	o	 	o	 	o	 	o
	DIAL	 	2769	 	SNA LU GATEWAY—PRIME	 	SNA LU GATEWAY—PRIME	 	o	 	o	 	o	 	o
	DIAL	 	2770	 	SNA LU GATEWAY—NON PRIME	 	SNA LU GATEWAY—NON PRIME	 	o	 	o	 	o	 	o
	DIAL	 	2771	 	SNA LU GATEWAY/TN3270—PRIME	 	SNA LU GATEWAY/TN3270—PRIME	 	o	 	o	 	o	 	o
	DIAL	 	2772	 	SNA LU GATEWAY/TN3270—NONPRIME	 	SNA LU GATEWAY/TN3270—NONPRIME	 	o	 	o	 	o	 	o
	DIALIP	 	2937	 	VCOM PROTOCOL ENCAP LOCAL—PRIME	 	Vcom Protocol Encap Local Prime	 	o	 	o	 	o	 	o
	DIALIP	 	2938	 	VCOM PROTOCOL ENCAP LOCAL—NONPRI	 	Vcom Protocol Encap Local Non Prime	 	o	 	o	 	o	 	o
	DIALIP	 	2939	 	VCOM PROTOCOL ENCAP 800 SURCHARG	 	800 Surchg Vcom Encap Prime	 	o	 	o	 	o	 	o
	DIALIP	 	2940	 	VCOM PROTOCOL ENCAP 800 SURCHG N	 	800 Surchg Vcom Encap Non-Prime	 	o	 	o	 	o	 	o
	DIALLAN	 	2950	 	CONNECTIVITY SERVER	 	Connectivity Server	 	o	 	o	 	o	 	o
	DIALLAN	 	2951	 	MULTIPROTOCOL TUNNELING—PRIME	 	MULTIPROTOCOL TUNNELING—PRIME	 	o	 	o	 	o	 	o
	DIALLAN	 	2952	 	MULTIPROTOCOL TUNNELING—NONPRIME	 	MULTIPROTOCOL TUNNELING—NONPRIME	 	o	 	o	 	o	 	o
	DIALLAN	 	2953	 	MULTIPROTOCOL TUNNELING—ISDN	 	Multi Protocol Tunnelling ISDN	 	o	 	o	 	o	 	o
	DIALLAN	 	2954	 	'800' SURCHARGE—MP TUNNEL—ISDN	 	800 Surcharge MP Tunnel ISDN	 	o	 	o	 	o	 	o
	DIALLAN	 	2955	 	800 SURCHG—MP TUNNELING—PRIME	 	800 SURCHG—MP TUNNELING—PRIME	 	o	 	o	 	o	 	o
	DIALLAN	 	2956	 	800 SURCHG—MP TUNNELING—NONPRIME	 	800 SURCHG—MP TUNNELING—NONPRIME	 	o	 	o	 	o	 	o
	MDNS	 	3164	 	HAWAII SURCHARGE—MONTHLY	 	Hawaii Surcharge	 	o	 	o	 	o	 	o

	UMSGSMT	 	3210	 	LAN MAIL CONNECTION CHARGE (SMTP	 	Lan Mail Connection Charge SMTP	 	o	 	o	 	o	 	o
	MDNS	 	3511	 	MDNS CONNECTION CHANGE CHARGE	 	MDNS Conversion Speed/ Connection	 	o	 	o	 	o	 	o
	MDNS	 	3639	 	MDNS BKUP XOVER SNA PVC—MONTHL	 	MDNS BKUP XOVER SNA PVC—MONTHLY	 	o	 	o	 	o	 	o
	MDNS	 	3640	 	MDNS BKUP XOVER MPN PVC—MONTHL	 	MDNS BKUP XOVER MPN PVC—MONTHLY	 	o	 	o	 	o	 	o
	MDNS	 	3646	 	MDNS BKUP PVC WITHIN ZONE 0—MO	 	MDNS Standby Backup PVC	 	o	 	o	 	o	 	o
	MDNS	 	3647	 	MDNS BACKUP PVC WITHIN ZONE 1—	 	MDNS Backup PVC EMEA	 	o	 	o	 	o	 	o
	MDNS	 	3782	 	BACKUP STNBY LEASED LINE 56KB MT	 	BACKUP STNBY LEASED LINE 56KB MONTHLY	 	o	 	o	 	o	 	o
	MDNS	 	3818	 	BACKUP ACTIVE LEASED LINE T1 INS	 	MDNS BKup T1 Loadshare LL Install	 	o	 	o	 	o	 	o
	MDNS	 	3823	 	BACKUP ACTIVE LEASE LINE 56KB MT	 	BKUP ACT/LL 56KB MONTHLY	 	o	 	o	 	o	 	o
	MDNS	 	3833	 	BACKUP ACTIVE LEASE LINE T1 MTHL	 	MDNS Bu Loadshare Leased Line—T1	 	o	 	o	 	o	 	o
	UMSGSMT	 	3879	 	LAN MAIL MESSAGE DELIVERY CHARGE	 	Lan Mail Message Delivery Charge—SMTP	 	o	 	o	 	o	 	o
	WEBEDI	 	3902	 	IN NETWORK TRANSLATION IN CHARAC	 	DATA EXCHANGE—IN-NETWORK TRANSLATION	 	o	 	o	 	o	 	o
	WEBEDI	 	3911	 	REGISTER TRADING PARTNER SET (1	 	Register TP Set (1-5)	 	o	 	o	 	o	 	o
	IE	 	3972	 	IE LEGACY GATEWAY ACCESS SURCHAR	 	IE LGCY GW Surcharge Prime	 	o	 	o	 	o	 	o
	IE	 	3973	 	IE LEGACY GATEWAY ACCESS SURCHAR	 	IE LGCY GW Surcharge Non Prime	 	o	 	o	 	o	 	o
	MDNSSLA	 	3975	 	STANDARD SLA—SITE GOLD 5% SVC CH	 	STD SLA—Site Gold Chg	 	o	 	o	 	o	 	o
	MDNSFW	 	3987	 	BASIC FIREWALL SETUP	 	Basic Firewall Setup	 	o	 	o	 	o	 	o
	MDNSFW	 	3988	 	BASIC FIREWALL PACKAGE 1	 	Firewall Access Pack 128Kbps	 	o	 	o	 	o	 	o
	MDNSFW	 	3989	 	BASIC FIREWALL PACKAGE 2	 	Firewall Access Pack 256Kbps	 	o	 	o	 	o	 	o
	MDNSFW	 	3991	 	BASIC FIREWALL PACKAGE 4	 	Firewall Access Pack 512Kbps	 	o	 	o	 	o	 	o
	MDNSFW	 	3992	 	BASIC FIREWALL PACKAGE 5	 	Basic Firewall Package 5	 	o	 	o	 	o	 	o
	MDNSFW	 	3995	 	BASIC FIREWALL PACKAGE 8	 	BASIC FIREWALL PACKAGE 8	 	o	 	o	 	o	 	o
	MDNSFW	 	4015	 	BASIC FIRWEALL PACK 4 LOG OPTION	 	Basic Firewall Pack 4 Report Option	 	o	 	o	 	o	 	o
	MDNSFW	 	4019	 	BASIC FIREWALL PACK 8 LOG OPTION	 	BASIC FIREWALL PACK 8 LOG OPTION	 	o	 	o	 	o	 	o
	UMSGSMT	 	5358	 	BULKSMTP VIA WAN MONTHLY	 	Lan Mail Bulk Rate	 	o	 	o	 	o	 	o
	DIALINE	 	5361	 	DIAL INTERNET—GLOBAL ROAMING C	 	Out-of Region Roaming Surcharge	 	o	 	o	 	o	 	o
	MDNS	 	5821	 	NAT 1-50	 	Network Address Traslation (NAT) 1-50	 	o	 	o	 	o	 	o
	MDNSGAE	 	5822	 	NAT 1-100	 	Network Address Traslation (NAT) 1-100	 	o	 	o	 	o	 	o
	MDNSGAE	 	5823	 	NAT 1-200	 	Network Address Translation (NAT) 1-200	 	o	 	o	 	o	 	o

	MDNSFW	 	5828	 	FIREWALL PACK 0	 	Firewall Access Pack—64Kbps	 	o	 	o	 	o	 	o
	DIALINE	 	6758	 	DIAL INTERNET—ADDITIONAL HOURS	 	Additional Hour/Monthly Plan	 	o	 	o	 	o	 	o
	DIALIP	 	6780	 	IP IDSL 144/144	 	IP Covad IDSL 144/144	 	o	 	o	 	o	 	o
	DIALIP	 	6782	 	IP DSL SVC TO 1.5M/384	 	IP Covad ADSL 768/384	 	o	 	o	 	o	 	o
	DIALIP	 	6789	 	COVAD ADSL INSTALL W/O ETHERNET	 	IP Covad ADSL Install w/o Ethernet	 	o	 	o	 	o	 	o
	DIALIP	 	6794	 	INTERNET VPN GATEWAY	 	Internet VPN Gateway	 	o	 	o	 	o	 	o
	DIALIP	 	6965	 	MNG TUNNEL—PPTP INTERNET IP	 	MTS—PPTP INT IP	 	o	 	o	 	o	 	o
	DIALIP	 	6966	 	MNG TUNNEL—PPTP SECURE IP PRIME	 	Mgn Tunnel—PPTP Secure IP Prime	 	o	 	o	 	o	 	o
	DIALIP	 	6972	 	MNG TUNNEL—PPTP SECURE IP NON-PR	 	Mng Tunnel—PPTP Secure IP Non-Prime	 	o	 	o	 	o	 	o
	DIALIP	 	6990	 	MNG TUNNEL—PTP SECURE IP 800 SUR	 	Mgn Tunnel—PPTP Secure IP 800 Surcharge Prime	 	o	 	o	 	o	 	o
	DIALIP	 	6997	 	MNG TUNNEL—IPSEC INTERNET ROAMIN	 	MTS Int Roam Surchg	 	o	 	o	 	o	 	o
	DIALIP	 	7045	 	MNG TUNNEL—PPTP SEC IP 800 SURCH	 	Mgn Tunnel—PPTP Secure IP 800 Surcharge Non Prime	 	o	 	o	 	o	 	o
	DIALINE	 	7923	 	INET USERID ADDL HOURS	 	LOCAL DIAL ACCESS >150hrs	 	o	 	o	 	o	 	o
	DIALINE	 	7924	 	INET ISDN USERID PLAN HRS	 	ISDN LOCAL DIAL SURCHARGE	 	o	 	o	 	o	 	o
	DIALINE	 	7926	 	INET 150 HR UID PLAN	 	DIAL INTERNET MONTHLY	 	o	 	o	 	o	 	o
	WEBEDI	 	8068	 	IN-NETWORK TRANSLATION INTERCONN	 	IN-NETWORK TRANSLATION—INTERCONNECT NON-PRIME	 	o	 	o	 	o	 	o
	UMSGSMT	 	8229	 	GMS—VPN INTERNET MAIL/TIER 0 (0-	 	TW GMS—VPN Internet Mail 1 tier 0	 	o	 	o	 	o	 	o
	UMSGSMT	 	8232	 	GMS—VPN INTERNET MAIL/TIER 3 (51	 	GMS—VPN Internet Mail/Tier 3 (51-75) Users	 	o	 	o	 	o	 	o
	DIALNET	 	9668	 	CORP INT—ROAMING PRC	 	Intrn Dial Global Roaming China	 	o	 	o	 	o	 	o
	IDDX	 	12009	 	INTERNET TRANSFER LITE	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12010	 	INTERNET TRANSFER STANDARD	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12011	 	INTERNET TRANSFER PREMIUM	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12012	 	INTERNET TRANSFER PLATINUM	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12014	 	INTERNET TRANSFER LITE OVERAGE	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12015	 	INTERNET TRANSFER STD OVERAGE	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12016	 	INTERNET TRANSFER PREM OVERAGE	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12017	 	INTERNET TRANSFER PLAT OVERAGE	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12665	 	INTERNET TRANSFER USAGE PL	 	 	 	o	 	o	 	o	 	o
	IDDX	 	12666	 	INTERNET TRANSFER USAGE	 	 	 	o	 	o	 	o	 	o

TABLE A.2—IE ELEMENTS NOT SEPARATELY CHARGED  

	Product
	 	BE
	 	IBM DESCRIPTION

	IE	 	19	 	IE MESSAGES—PRIME
	IE	 	20	 	IE MESSAGES NON-PRIME
	IE	 	68	 	IE "800" DIAL ACCESS—PRIME
	IE	 	69	 	IE "800" DIAL ACCESS—NON-PRIME
	IE	 	930	 	IE LOCAL DIAL ACCESS—PRIME
	IE	 	931	 	IE LOCAL DIAL ACCESS—NON-PRIME
	IE	 	934	 	EVENT NOTIFICATION CALLOUT
	IE	 	1863	 	IE ARCHIVE STORAGE
	IE	 	1864	 	IE—IE MESSAGE DELIVERY PRIME
	IE	 	1865	 	IE—IE MESSAGE DELIVERY NON PRIME
	IE	 	1866	 	IE—EDI VAN MESSAGE DELIVERY PRIM
	IE	 	1867	 	IE—EDI VAN MESSAGE DELIVERY NON
	IE	 	2049	 	MONTHLY SERVICE CHARGE (IEPS)
	IE	 	2128	 	IE—EDI VAN MESSAGE RECEIVE PRIME
	IE	 	2129	 	IE—EDI VAN MESSAGE RECEIVE—NON
	IE	 	2430	 	EVENT NOTIFICATION DIALOUT
	IE	 	2453	 	IE CARBON COPY
	IE	 	2454	 	IE CARBON COPY
	IE	 	2594	 	IEPS ACCESS FACILITY
	IE	 	2697	 	IE PASSTHRU SURCHARGE—PRIME
	IE	 	2698	 	IE PASSTHRU SURCHARGE—NON PRIM
	IE	 	3972	 	IE LEGACY GATEWAY ACCESS SURCHAR
	IE	 	3973	 	IE LEGACY GATEWAY ACCESS SURCHAR

TABLE A.3—IE KILOCHARACTER ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	IE	 	25	 	IE CHARACTERS—PRIME
	IE	 	26	 	IE CHARACTERS NON-PRIME
	IE	 	550	 	IE INTERCONNECT CHARACTERS—PRI
	IE	 	551	 	IE INTERCONNECT CHARACTERS—NON
	IE	 	715	 	IE BULK CHARACTERS—PRIME
	IE	 	716	 	IE BULK CHARACTERS—NONPRIME
	IE	 	924	 	IE BULK INTERCONNECT—PRIME
	IE	 	925	 	IE BULK INTERCONNECT—NON-PRIME
	IE	 	1175	 	IE DIALOUT—PRIME
	IE	 	1176	 	IE DIALOUT—NON-PRIME

NB: elements 715, 716, 924, and 925 are actually measured in units of 100 kilocharacters, therefore the billing rate for those elements is multiplied by
100.

TABLE A.4—IDDX ELEMENTS WITH SPECIAL RATES  

	Product
	 	BE
	 	IBM DESCRIPTION
	 	Base Plan Volume (MB)
	 	2002
	 	2003
	 	2004
	 	2005

	IDDX	 	12009	 	INTERNET TRANSFER LITE	 	o	 	o	 	o	 	o	 	o
	IDDX	 	12010	 	INTERNET TRANSFER STANDARD	 	o	 	o	 	o	 	o	 	o
	IDDX	 	12011	 	INTERNET TRANSFER PREMIUM	 	o	 	o	 	o	 	o	 	o
	IDDX	 	12012	 	INTERNET TRANSFER PLATINUM	 	o	 	o	 	o	 	o	 	o
	IDDX	 	12665	 	INTERNET TRANSFER USAGE PL	 	o	 	o	 	o	 	o	 	o
	
NOTES:

1. The $/MB rates are based on the $/kc rates shown in the IDDX Rate Table:

These elements are actually measured in units of megabytes = 1000 kilocharacters (kc's), therefore the billing rate for these elements is multiplied by 1000.	
 	

  

o	
 	

  

o	
 	

  

o	
 	

  

o

2. Elements 12009, 12010, 12011, and 12012 pertain to IDDX plan types not generally intended for the use of QRS or its customers, as they do not measure kcs as spelled out in
this agreement. Generally, we mutually intend to use elements 12665 and 12666, which represent the "Usage" plan type.  

3. From time to time, if these four elements are used, they will charged at the rates shown in Table A.4. When they are used, IBM will credit the
associated Base Plan Volume toward the appropriate IDDX Yearly Minimum Commitment.  

 TABLE A.5—IDDX KILOCHARACTER ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	IDDX	 	12014	 	INTERNET TRANSFER LITE OVERAGE
	IDDX	 	12015	 	INTERNET TRANSFER STD OVERAGE
	IDDX	 	12016	 	INTERNET TRANSFER PREM OVERAGE
	IDDX	 	12017	 	INTERNET TRANSFER PLAT OVERAGE
	IDDX	 	12666	 	INTERNET TRANSFER USAGE

NOTES:

1. These elements are actually measured in units of megabytes = 1000 kilocharacters (kc's), therefore the billing rate for these elements is multiplied by 1000.

TABLE A.6—WEBEDI DISCOUNTABLE ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	WEBEDI	 	3902	 	IN NETWORK TRANSLATION IN CHARAC
	WEBEDI	 	3911	 	REGISTER TRADING PARTNER SET (1
	WEBEDI	 	8068	 	IN-NETWORK TRANSLATION INTERCONN

TABLE A.7—MDNS LEASED LINE DISCOUNTABLE ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION
	 	2H2002 Contract

Discount
	 	2003-5 Contract

Discount

	NS	 	106	 	HOST ADMINISTRATION FOR SNI	 	o	 	o
	NS	 	313	 	AS/400 SITE 9600 BPS—MONTHLY	 	o	 	o
	NS	 	315	 	AS/400 SITE 19200 BPS—MONTHLY	 	o	 	o
	NS	 	317	 	AS/400 CONNECTION 9600 BPS—MONTH	 	o	 	o
	NS	 	319	 	AS/400 CONNECTION 19200 BPS—MONT	 	o	 	o
	NS	 	323	 	ENHANCED ATTACH 19200 BPS—MONTHL	 	o	 	o
	NS	 	324	 	STANDARD ATTACH 19200 BPS—MONTHL	 	o	 	o
	NS	 	325	 	ALTERNATE ATTACH 19200 BPS—MONTH	 	o	 	o
	NS	 	387	 	ENHANCED ATTACH UP TO 9600 BPS—M	 	o	 	o
	NS	 	389	 	ENHANCED ATTACH 14400 BPS—MONTHL	 	o	 	o
	NS	 	391	 	ENHANCED ATTACH 56000 BPS—MONTHL	 	o	 	o
	NS	 	395	 	STANDARD ATTACH 14400 BPS—MONTHL	 	o	 	o
	NS	 	399	 	ALTERNATE ATTACH UP TO 9600 BPS—	 	o	 	o
	NS	 	400	 	ALTERNATE ATTACH 14400 BPS—MONTH	 	o	 	o
	NS	 	401	 	ALTERNATE ATTACH 56000 BPS—MONTH	 	o	 	o
	NS	 	538	 	SNBU MONTHLY CHARGE	 	o	 	o
	NS	 	590	 	HCF ACCESS	 	o	 	o
	NS	 	597	 	19.2 SHARED BRIDGE	 	o	 	o
	NS	 	667	 	ENS CONNECTION 56000 BPS—MONTHLY	 	o	 	o
	NS	 	668	 	ENS SNI CONNECTION 19.2 BPS—MTHL	 	o	 	o
	NS	 	937	 	ENS PT—PT CONNECTION 9600 BPS MO	 	o	 	o
	NS	 	1086	 	LLS 56KB SNI STANDARD MONTHLY	 	o	 	o
	NS	 	1087	 	LLS 56KB STANDARD MONTHLY	 	o	 	o
	NS	 	1088	 	LLS 19,200 BPS SNI STANDARD MONT	 	o	 	o
	NS	 	1089	 	LLS 19,200 BPS STANDARD MONTHLY	 	o	 	o
	NS	 	1091	 	LLS 14,400 BPS STANDARD MONTHLY	 	o	 	o
	NS	 	1092	 	LLS 9,600 BPS SNI STANDARD MONTH	 	o	 	o
	NS	 	1093	 	LLS 9,600 BPS STANDARD MONTHLY	 	o	 	o
	NS	 	1094	 	LLS 56KB SNI MULTIPLE SITE COMMI	 	o	 	o
	NS	 	1096	 	LLS 19.2 SNI MULTIPLE SITE COMMI	 	o	 	o
	NS	 	1102	 	LLS 56KB SNI REVENUE COMMITMENT	 	o	 	o
	NS	 	1103	 	LLS 56KB REVENUE COMMITMENT	 	o	 	o
	NS	 	1104	 	LLS 19,200 BPS SNI REVENUE COMMI	 	o	 	o
	NS	 	1105	 	LLS 19,200 BPS REVENUE COMMITMEN	 	o	 	o
	NS	 	1106	 	LLS 14,400 BPS SNI REVENUE COMMI	 	o	 	o
	NS	 	1107	 	LLS 14,400 BPS REVENUE COMMITMEN	 	o	 	o
	NS	 	1108	 	LLS 9,600 BPS SNI REVENUE COMMIT	 	o	 	o
	NS	 	1109	 	LLS 9,600 BPS REVENUE COMMITMENT	 	o	 	o
	NSINTER	 	1111	 	INTRNETWKNG—56KB	 	o	 	o
	NSINTER	 	1112	 	INTRNETWKNG—256KB	 	o	 	o
	NSINTER	 	1113	 	INTRNETWKNG—512KB	 	o	 	o
	NSINTER	 	1114	 	INTRNETWKNG —T1	 	o	 	o
	NSINTER	 	1115	 	INTRNETWKNG—56KB SPCL	 	o	 	o
	NSINTER	 	1117	 	INTRNETWKNG—512KB SPCL	 	o	 	o
	NS	 	1146	 	ALTERNATE SITE BACKUP—56 KBPS	 	o	 	o
	NS	 	1177	 	PARADYNE MODEM—MONTHLY	 	o	 	o
	NSINTER	 	1632	 	INTRNETWKNG 2ND BU—56KB	 	o	 	o
	NS	 	1651	 	SWITCHED 56 SERVICE—MONTHLY	 	o	 	o
	NSINTER	 	1658	 	INTRNETWKNG—128KB	 	o	 	o
	NSINTER	 	1688	 	INTRNETWKNG SNA SUPPORT	 	o	 	o

	NSINTER	 	1689	 	INTRNETWKNG TR ADAPTER SUPPORT	 	o	 	o
	NSINTER	 	1690	 	INTRNETWKNG SDLC DEV SUPPORT	 	o	 	o
	NSINTER	 	1723	 	INTRNETWKNG DIAL BU(SW56 FOR 56K	 	o	 	o
	NSINTER	 	1827	 	INTERNET INTERCONNECT SUBSCRIPTI	 	o	 	o
	OPENNET	 	1900	 	INTERNET DIRECT CONFIGURATION 14	 	o	 	o
	OPENNET	 	1905	 	INTERNET DIRECT CONFIGURATION 13	 	o	 	o
	OPENNET	 	1910	 	INTERNET DIRECT CONFIGURATION 12	 	o	 	o
	OPENNET	 	1920	 	INTERNET DIRECT CONFIGURATION 11	 	o	 	o
	MDNSFW	 	1926	 	INTERNET INTERCONNECT FIREWALL	 	o	 	o
	MDNSFW	 	1930	 	INTERNET INTERCONNECTION FIREWAL	 	o	 	o
	NSINTER	 	2004	 	BUSINESS RECOVERY SERVICES 512 K	 	o	 	o
	NS	 	2026	 	DBAN SWITCHED 56KB MONTHLY	 	o	 	o
	NS	 	2028	 	DBAN MONTHLY	 	o	 	o
	NS	 	2034	 	LLS BRIDGED CONNECTION 19.2 BPS	 	o	 	o
	NSINTER	 	2120	 	INTRNETWKNG SNA ICONNECT 56KB	 	o	 	o
	NSINTER	 	2121	 	INTRNETWKNG SNA ICONNECT 128KB	 	o	 	o
	NSINTER	 	2122	 	INTRNETWKNG SNA ICONNECT 256KB	 	o	 	o
	MDNS	 	2614	 	MDNS CONNECTION MTHLY 56KB	 	o	 	o
	MDNS	 	2616	 	MDNS CONNECTION MTHLY 128KB	 	o	 	o
	MDNS	 	2618	 	MDNS CONNECTION MTHLY 256KB	 	o	 	o
	MDNS	 	2620	 	MDNS CONNECTION MTHLY 512KB	 	o	 	o
	MDNS	 	2621	 	MDNS CONNECTION MTHLY 768KB	 	o	 	o
	MDNS	 	2623	 	MDNS CONNECTION MTHLY T1	 	o	 	o
	MDNS	 	2629	 	MDNS PVC PRIVATE NETWORK MONTHLY	 	o	 	o
	MDNS	 	2630	 	MDNS PVC WITH EMEA MONTHLY	 	o	 	o
	MDNS	 	2632	 	MDNS PVC WITH AP OR LA MONTHLY	 	o	 	o
	MDNS	 	2634	 	MDNS PVC WITH ASIA MONTHLY	 	o	 	o
	MDNS	 	2642	 	MDNS XOVER TO SNA SERVICES MONTH	 	o	 	o
	MDNS	 	2644	 	MDNS XOVER TO SECURE IP V.A.S. M	 	o	 	o
	MDNS	 	2645	 	MDNS XOVER TO INTERNET DIRECT MO	 	o	 	o
	MDNS	 	2646	 	MDNS PROTOCOL IP MONTHLY	 	o	 	o
	MDNS	 	2647	 	MDNS PROTOCOL IPX MONTHLY	 	o	 	o
	MDNS	 	2648	 	MDNS PROTOCOL SNA MONTHLY	 	o	 	o
	DIALLAN	 	2950	 	CONNECTIVITY SERVER	 	o	 	o
	MDNS	 	3639	 	MDNS BKUP XOVER SNA PVC—MONTHL	 	o	 	o
	MDNS	 	3640	 	MDNS BKUP XOVER MPN PVC—MONTHL	 	o	 	o
	MDNS	 	3646	 	MDNS BKUP PVC WITHIN ZONE 0—MO	 	o	 	o
	MDNS	 	3647	 	MDNS BACKUP PVC WITHIN ZONE 1—	 	o	 	o
	MDNS	 	3782	 	BACKUP STNBY LEASED LINE 56KB MT	 	o	 	o
	MDNS	 	3823	 	BACKUP ACTIVE LEASE LINE 56KB MT	 	o	 	o
	MDNS	 	3833	 	BACKUP ACTIVE LEASE LINE T1 MTHL	 	o	 	o
	MDNSSLA	 	3975	 	STANDARD SLA—SITE GOLD 5% SVC CH	 	o	 	o
	MDNSFW	 	3988	 	BASIC FIREWALL PACKAGE 1	 	o	 	o
	MDNSFW	 	3989	 	BASIC FIREWALL PACKAGE 2	 	o	 	o
	MDNSFW	 	3991	 	BASIC FIREWALL PACKAGE 4	 	o	 	o
	MDNSFW	 	3992	 	BASIC FIREWALL PACKAGE 5	 	o	 	o
	MDNSFW	 	3995	 	BASIC FIREWALL PACKAGE 8	 	o	 	o
	MDNSFW	 	4015	 	BASIC FIRWEALL PACK 4 LOG OPTION	 	o	 	o
	MDNSFW	 	4019	 	BASIC FIREWALL PACK 8 LOG OPTION	 	o	 	o
	MDNS	 	5821	 	NAT 1-50	 	o	 	o
	MDNSGAE	 	5822	 	NAT 1-100	 	o	 	o
	MDNSGAE	 	5823	 	NAT 1-200	 	o	 	o
	MDNSFW	 	5828	 	FIREWALL PACK 0	 	o	 	o

TABLE A.8—DIAL 800# DISCOUNTABLE ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	DIAL	 	38	 	"800" DIAL SURCHARGE—LOCAL—PRIME
	DIAL	 	39	 	"800" DIAL SURCHARGE—LOCAL—NONPR
	DIAL	 	805	 	"800" DIAL SURCHARGE—PEER COMM—P
	DIAL	 	806	 	"800" DIAL SURCHARGE—PEER COMM—N
	DIALIP	 	1879	 	800 DIAL SURCHARGE—TCP/IP—PR
	DIALIP	 	1880	 	800 DIAL SURCHARGE—TCP/IP—NO
	DIALINE	 	2059	 	DIAL INTERNET—800 SURCHARGE
	DIALINE	 	2492	 	DIAL SERVICES—CORP INT—ISDN
	DIALIP	 	2495	 	DIAL SERVICES—TCP/IP—ISDN FE
	DIALIP	 	2939	 	VCOM PROTOCOL ENCAP 800 SURCHARG
	DIALIP	 	2940	 	VCOM PROTOCOL ENCAP 800 SURCHG N
	DIALLAN	 	2954	 	'800' SURCHARGE—MP TUNNEL—ISDN
	DIALLAN	 	2955	 	800 SURCHG—MP TUNNELING—PRIME
	DIALLAN	 	2956	 	800 SURCHG—MP TUNNELING—NONPRIME
	DIALIP	 	6990	 	MNG TUNNEL—PTP SECURE IP 800 SUR
	DIALIP	 	7045	 	MNG TUNNEL—PPTP SEC IP 800 SURCH

TABLE A.9—DIAL IP DISCOUNTABLE ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	DIALIP	 	1873	 	TCP/IP DIAL LOCAL—PRIME TIME
	DIALIP	 	1874	 	TCP/IP DIAL LOCAL—NON PRIME
	DIALINE	 	2061	 	DIAL INTERNET—LOCAL
	DIALINE	 	2491	 	DIAL SERVICES—CORP INT—ISDN LO
	DIALIP	 	2493	 	DIAL SERVICES—TCP/IP—ISDN LO
	DIALIP	 	2937	 	VCOM PROTOCOL ENCAP LOCAL—PRIME
	DIALIP	 	2938	 	VCOM PROTOCOL ENCAP LOCAL—NONPRI
	DIALLAN	 	2951	 	MULTIPROTOCOL TUNNELING—PRIME
	DIALLAN	 	2952	 	MULTIPROTOCOL TUNNELING—NONPRIME
	DIALLAN	 	2953	 	MULTIPROTOCOL TUNNELING—ISDN
	DIALIP	 	6965	 	MNG TUNNEL—PPTP INTERNET IP
	DIALIP	 	6966	 	MNG TUNNEL—PPTP SECURE IP PRIME
	DIALIP	 	6972	 	MNG TUNNEL—PPTP SECURE IP NON-PR
	DIALINE	 	7924	 	INET ISDN USERID PLAN HRS

TABLE A.10—SELECTED OTHER DISCOUNTABLE ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	VMPS	 	1	 	VM INTERACTIVE CRUS—PRIME
	VMPS	 	2	 	VM INTERACTIVE CRUS—NON-PRIME
	MVSP	 	9	 	MVS BACKGROUND CRUS—PRIME
	MVSP	 	10	 	MVS BACKGROUND CRUS—NON-PRIME
	MVSP	 	34	 	NRUS—PRIME
	MVSP	 	35	 	NRUS—NON-PRIME
	VMPS	 	49	 	MB NON-DEDICATED DASD—VM
	MVSP	 	50	 	MB NON-DEDICATED DASD—MVS/AS
	MVSP	 	55	 	USERID'S ON FILE
	VMPS	 	299	 	MB/MIN ON-LINE DISK FACILITY—VM
	MVSP	 	574	 	RSVSF MONTHLY SUBSCRIPTION FEE
	UMSGIMX	 	703	 	IBM MAIL EXCHANGE MAILBOX CHARGE
	UMSGIMX	 	704	 	INTERNATIONAL MESSAGE DELIVERY C
	UMSGIMX	 	706	 	NATIONAL MESSAGE DELIVERY CHARGE
	DIAL	 	732	 	DIAL SERVICES—LOCAL—PRIME
	DIAL	 	733	 	DIAL SERVICES—LOCAL—NONPRIME
	BASE	 	771	 	LIMITED SERVICES USERID CHARGE
	DIAL	 	803	 	DIAL SVCS—PEER COMMUNICATIONS—PR
	DIAL	 	804	 	DIAL SVCS—PEER COMMUNICATIONS—NO
	SHOW	 	972	 	SOFTWARE MALL MONTHLY SUBSCRIPTI
	SHOW	 	979	 	SOFTWARE MALL MONTHLY FEE
	SHOW	 	1006	 	MO SUBSCRIPTION CHG
	NS	 	1704	 	TRAVELING USER SUPPORT
	UMSGSMT	 	3210	 	LAN MAIL CONNECTION CHARGE (SMTP
	UMSGSMT	 	3879	 	LAN MAIL MESSAGE DELIVERY CHARGE
	UMSGSMT	 	8229	 	GMS—VPN INTERNET MAIL/TIER 0 (0-
	UMSGSMT	 	8232	 	GMS—VPN INTERNET MAIL/TIER 3 (51

TABLE A.11—CONNECTIVITY SERVICES ELEMENTS  

	Product
	 	BE
	 	IBM DESCRIPTION

	NS	 	15	 	NETWORK TRAFFIC—PRIME
	NS	 	16	 	NETWORK TRAFFIC—NONPRIME
	DIAL	 	38	 	"800" DIAL SURCHARGE—LOCAL—PRIME
	DIAL	 	39	 	"800" DIAL SURCHARGE—LOCAL—NONPR
	NS	 	106	 	HOST ADMINISTRATION FOR SNI
	NS	 	129	 	ATTACHED NETWORK RESOURCE REGIST
	OTHER	 	250	 	LEASED LINE (NON-BILL) NON-PRIME
	NS	 	313	 	AS/400 SITE 9600 BPS—MONTHLY
	NS	 	315	 	AS/400 SITE 19200 BPS—MONTHLY
	NS	 	317	 	AS/400 CONNECTION 9600 BPS—MONTH
	NS	 	319	 	AS/400 CONNECTION 19200 BPS—MONT
	NS	 	323	 	ENHANCED ATTACH 19200 BPS—MONTHL
	NS	 	324	 	STANDARD ATTACH 19200 BPS—MONTHL
	NS	 	325	 	ALTERNATE ATTACH 19200 BPS—MONTH
	NS	 	387	 	ENHANCED ATTACH UP TO 9600 BPS—M
	NS	 	389	 	ENHANCED ATTACH 14400 BPS—MONTHL
	NS	 	391	 	ENHANCED ATTACH 56000 BPS—MONTHL
	NS	 	395	 	STANDARD ATTACH 14400 BPS—MONTHL
	NS	 	399	 	ALTERNATE ATTACH UP TO 9600 BPS—
	NS	 	400	 	ALTERNATE ATTACH 14400 BPS—MONTH
	NS	 	401	 	ALTERNATE ATTACH 56000 BPS—MONTH
	NS	 	420	 	RECOVERY OF COMMON CARRIER MONTH
	NS	 	538	 	SNBU MONTHLY CHARGE
	NS	 	590	 	HCF ACCESS
	NS	 	597	 	19.2 SHARED BRIDGE
	NS	 	667	 	ENS CONNECTION 56000 BPS—MONTHLY
	NS	 	668	 	ENS SNI CONNECTION 19.2 BPS—MTHL
	DIAL	 	732	 	DIAL SERVICES—LOCAL—PRIME
	DIAL	 	733	 	DIAL SERVICES—LOCAL—NONPRIME
	DIAL	 	803	 	DIAL SVCS—PEER COMMUNICATIONS—PR
	DIAL	 	804	 	DIAL SVCS—PEER COMMUNICATIONS—NO
	DIAL	 	805	 	"800" DIAL SURCHARGE—PEER COMM—P
	DIAL	 	806	 	"800" DIAL SURCHARGE—PEER COMM—N
	NS	 	937	 	ENS PT—PT CONNECTION 9600 BPS MO
	NS	 	1086	 	LLS 56KB SNI STANDARD MONTHLY
	NS	 	1087	 	LLS 56KB STANDARD MONTHLY
	NS	 	1088	 	LLS 19,200 BPS SNI STANDARD MONT
	NS	 	1089	 	LLS 19,200 BPS STANDARD MONTHLY
	NS	 	1091	 	LLS 14,400 BPS STANDARD MONTHLY
	NS	 	1092	 	LLS 9,600 BPS SNI STANDARD MONTH
	NS	 	1093	 	LLS 9,600 BPS STANDARD MONTHLY
	NS	 	1094	 	LLS 56KB SNI MULTIPLE SITE COMMI
	NS	 	1096	 	LLS 19.2 SNI MULTIPLE SITE COMMI
	NS	 	1102	 	LLS 56KB SNI REVENUE COMMITMENT
	NS	 	1103	 	LLS 56KB REVENUE COMMITMENT
	NS	 	1104	 	LLS 19,200 BPS SNI REVENUE COMMI
	NS	 	1105	 	LLS 19,200 BPS REVENUE COMMITMEN
	NS	 	1106	 	LLS 14,400 BPS SNI REVENUE COMMI
	NS	 	1107	 	LLS 14,400 BPS REVENUE COMMITMEN
	NS	 	1108	 	LLS 9,600 BPS SNI REVENUE COMMIT

	NS	 	1109	 	LLS 9,600 BPS REVENUE COMMITMENT
	NSINTER	 	1111	 	INTRNETWKNG—56KB
	NSINTER	 	1112	 	INTRNETWKNG—256KB
	NSINTER	 	1113	 	INTRNETWKNG—512KB
	NSINTER	 	1114	 	INTRNETWKNG —T1
	NSINTER	 	1115	 	INTRNETWKNG—56KB SPCL
	NSINTER	 	1117	 	INTRNETWKNG—512KB SPCL
	NSINTER	 	1127	 	INTRNETWKNG INSTALL—56KB
	NS	 	1146	 	ALTERNATE SITE BACKUP—56 KBPS
	NS	 	1177	 	PARADYNE MODEM—MONTHLY
	OTHER	 	1200	 	VOICE—BAND5 NON-SECURE DAY ON/ON
	NSINTER	 	1632	 	INTRNETWKNG 2ND BU—56KB
	NS	 	1651	 	SWITCHED 56 SERVICE—MONTHLY
	NSINTER	 	1658	 	INTRNETWKNG—128KB
	NSINTER	 	1688	 	INTRNETWKNG SNA SUPPORT
	NSINTER	 	1689	 	INTRNETWKNG TR ADAPTER SUPPORT
	NSINTER	 	1690	 	INTRNETWKNG SDLC DEV SUPPORT
	NS	 	1704	 	TRAVELING USER SUPPORT
	NSINTER	 	1723	 	INTRNETWKNG DIAL BU(SW56 FOR 56K
	NSINTER	 	1827	 	INTERNET INTERCONNECT SUBSCRIPTI
	DIALIP	 	1873	 	TCP/IP DIAL LOCAL—PRIME TIME
	DIALIP	 	1874	 	TCP/IP DIAL LOCAL—NON PRIME
	DIALIP	 	1879	 	800 DIAL SURCHARGE—TCP/IP—PR
	DIALIP	 	1880	 	800 DIAL SURCHARGE—TCP/IP—NO
	OPENNET	 	1900	 	INTERNET DIRECT CONFIGURATION 14
	OPENNET	 	1905	 	INTERNET DIRECT CONFIGURATION 13
	OPENNET	 	1910	 	INTERNET DIRECT CONFIGURATION 12
	OPENNET	 	1920	 	INTERNET DIRECT CONFIGURATION 11
	MDNSFW	 	1926	 	INTERNET INTERCONNECT FIREWALL
	MDNSFW	 	1930	 	INTERNET INTERCONNECTION FIREWAL
	NSINTER	 	2004	 	BUSINESS RECOVERY SERVICES 512 K
	NS	 	2026	 	DBAN SWITCHED 56KB MONTHLY
	NS	 	2028	 	DBAN MONTHLY
	NS	 	2034	 	LLS BRIDGED CONNECTION 19.2 BPS
	DIALINE	 	2055	 	DIAL INTERNET—MAIL MONTHLY
	DIALINE	 	2058	 	DIAL INTERNET—DOMAIN MONTHLY
	DIALINE	 	2059	 	DIAL INTERNET—800 SURCHARGE
	DIALINE	 	2061	 	DIAL INTERNET—LOCAL
	NSINTER	 	2120	 	INTRNETWKNG SNA ICONNECT 56KB
	NSINTER	 	2121	 	INTRNETWKNG SNA ICONNECT 128KB
	NSINTER	 	2122	 	INTRNETWKNG SNA ICONNECT 256KB
	DIALINE	 	2491	 	DIAL SERVICES—CORP INT—ISDN LO
	DIALINE	 	2492	 	DIAL SERVICES—CORP INT—ISDN
	DIALIP	 	2493	 	DIAL SERVICES—TCP/IP—ISDN LO
	DIALIP	 	2495	 	DIAL SERVICES—TCP/IP—ISDN FE
	MDNS	 	2600	 	MDNS CONNECTION INSTL 56KB
	MDNS	 	2602	 	MDNS CONNECTION INSTL 128KB
	MDNS	 	2604	 	MDNS CONNECTION INSTL 256KB
	MDNS	 	2609	 	MDNS CONNECTION INSTL T1
	MDNS	 	2614	 	MDNS CONNECTION MTHLY 56KB
	MDNS	 	2616	 	MDNS CONNECTION MTHLY 128KB
	MDNS	 	2618	 	MDNS CONNECTION MTHLY 256KB
	MDNS	 	2620	 	MDNS CONNECTION MTHLY 512KB

	MDNS	 	2621	 	MDNS CONNECTION MTHLY 768KB
	MDNS	 	2623	 	MDNS CONNECTION MTHLY T1
	MDNS	 	2628	 	MDNS PVC INSTALL
	MDNS	 	2629	 	MDNS PVC PRIVATE NETWORK MONTHLY
	MDNS	 	2630	 	MDNS PVC WITH EMEA MONTHLY
	MDNS	 	2632	 	MDNS PVC WITH AP OR LA MONTHLY
	MDNS	 	2634	 	MDNS PVC WITH ASIA MONTHLY
	MDNS	 	2638	 	MDNS XOVER TO SNA SERVICES INSTA
	MDNS	 	2640	 	MDNS XOVER TO SECURE IP V.A.S. I
	MDNS	 	2642	 	MDNS XOVER TO SNA SERVICES MONTH
	MDNS	 	2644	 	MDNS XOVER TO SECURE IP V.A.S. M
	MDNS	 	2645	 	MDNS XOVER TO INTERNET DIRECT MO
	MDNS	 	2646	 	MDNS PROTOCOL IP MONTHLY
	MDNS	 	2647	 	MDNS PROTOCOL IPX MONTHLY
	MDNS	 	2648	 	MDNS PROTOCOL SNA MONTHLY
	DIAL	 	2769	 	SNA LU GATEWAY—PRIME
	DIAL	 	2770	 	SNA LU GATEWAY—NON PRIME
	DIAL	 	2771	 	SNA LU GATEWAY/TN3270—PRIME
	DIAL	 	2772	 	SNA LU GATEWAY/TN3270—NONPRIME
	DIALIP	 	2937	 	VCOM PROTOCOL ENCAP LOCAL—PRIME
	DIALIP	 	2938	 	VCOM PROTOCOL ENCAP LOCAL—NONPRI
	DIALIP	 	2939	 	VCOM PROTOCOL ENCAP 800 SURCHARG
	DIALIP	 	2940	 	VCOM PROTOCOL ENCAP 800 SURCHG N
	DIALLAN	 	2950	 	CONNECTIVITY SERVER
	DIALLAN	 	2951	 	MULTIPROTOCOL TUNNELING—PRIME
	DIALLAN	 	2952	 	MULTIPROTOCOL TUNNELING—NONPRIME
	DIALLAN	 	2953	 	MULTIPROTOCOL TUNNELING—ISDN
	DIALLAN	 	2954	 	'800' SURCHARGE—MP TUNNEL—ISDN
	DIALLAN	 	2955	 	800 SURCHG—MP TUNNELING—PRIME
	DIALLAN	 	2956	 	800 SURCHG—MP TUNNELING—NONPRIME
	MDNS	 	3164	 	HAWAII SURCHARGE—MONTHLY
	MDNS	 	3511	 	MDNS CONNECTION CHANGE CHARGE
	MDNS	 	3639	 	MDNS BKUP XOVER SNA PVC—MONTHL
	MDNS	 	3640	 	MDNS BKUP XOVER MPN PVC—MONTHL
	MDNS	 	3646	 	MDNS BKUP PVC WITHIN ZONE 0—MO
	MDNS	 	3647	 	MDNS BACKUP PVC WITHIN ZONE 1—
	MDNS	 	3782	 	BACKUP STNBY LEASED LINE 56KB MT
	MDNS	 	3818	 	BACKUP ACTIVE LEASED LINE T1 INS
	MDNS	 	3823	 	BACKUP ACTIVE LEASE LINE 56KB MT
	MDNS	 	3833	 	BACKUP ACTIVE LEASE LINE T1 MTHL
	MDNSSLA	 	3975	 	STANDARD SLA—SITE GOLD 5% SVC CH
	MDNSFW	 	3987	 	BASIC FIREWALL SETUP
	MDNSFW	 	3988	 	BASIC FIREWALL PACKAGE 1
	MDNSFW	 	3989	 	BASIC FIREWALL PACKAGE 2
	MDNSFW	 	3991	 	BASIC FIREWALL PACKAGE 4
	MDNSFW	 	3992	 	BASIC FIREWALL PACKAGE 5
	MDNSFW	 	3995	 	BASIC FIREWALL PACKAGE 8
	MDNSFW	 	4015	 	BASIC FIRWEALL PACK 4 LOG OPTION
	MDNSFW	 	4019	 	BASIC FIREWALL PACK 8 LOG OPTION
	DIALINE	 	5361	 	DIAL INTERNET—GLOBAL ROAMING C
	MDNS	 	5821	 	NAT 1-50
	MDNSGAE	 	5822	 	NAT 1-100
	MDNSGAE	 	5823	 	NAT 1-200

	MDNSFW	 	5828	 	FIREWALL PACK 0
	DIALINE	 	6758	 	DIAL INTERNET—ADDITIONAL HOURS
	DIALIP	 	6780	 	IP IDSL 144/144
	DIALIP	 	6782	 	IP DSL SVC TO 1.5M/384
	DIALIP	 	6789	 	COVAD ADSL INSTALL W/O ETHERNET
	DIALIP	 	6794	 	INTERNET VPN GATEWAY
	DIALIP	 	6965	 	MNG TUNNEL—PPTP INTERNET IP
	DIALIP	 	6966	 	MNG TUNNEL—PPTP SECURE IP PRIME
	DIALIP	 	6972	 	MNG TUNNEL—PPTP SECURE IP NON-PR
	DIALIP	 	6990	 	MNG TUNNEL—PTP SECURE IP 800 SUR
	DIALIP	 	6997	 	MNG TUNNEL—IPSEC INTERNET ROAMIN
	DIALIP	 	7045	 	MNG TUNNEL—PPTP SEC IP 800 SURCH
	DIALINE	 	7923	 	INET USERID ADDL HOURS
	DIALINE	 	7924	 	INET ISDN USERID PLAN HRS
	DIALINE	 	7926	 	INET 150 HR UID PLAN
	DIALNET	 	9668	 	CORP INT—ROAMING PRC

  

[LOGO] 

 
 

General Terms    
  

 
  Table of Contents    
  

	Section
 
	 	Title
	 	Page

	1.	 	Definitions	 	2
	2.	 	Agreement Structure and Contract Duration	 	2
	3.	 	Our Relationship	 	4
	4.	 	Status Change	 	5
	5.	 	Confidential Information	 	6
	6.	 	Marketing Funds and Promotional Offerings	 	6
	7.	 	Patent and Copyright	 	6
	8.	 	Liability	 	7
	9.	 	Trademarks	 	8
	10.	 	Changes to Agreement Terms	 	9
	11.	 	Electronic Communications	 	9
	12.	 	Geographic Scope	 	9
	13.	 	Governing Law	 	9

1

 

1.    Definitions  

Business Partner is a business entity which is approved by us to market Services under this Agreement. 

Customer is either an End User or a Remarketer. We specify in your Profile if we approve you to market to End Users or Remarketers, or both. 

End User is anyone, who is not part of the Enterprise of which you are a part, who uses Services r for its own use and not for resale. 

Enterprise is any legal entity (such as a corporation) and the subsidiaries it owns by more than 50 percent. An Enterprise also includes other
entities as IBM and the Enterprise agree in writing. 

Licensed Internal Code is called "Code". Certain Machines we specify (called "Specific Machines") use Code. International Business Machines Corporation
or one of its subsidiaries owns copyrights in Code or has the right to license Code. IBM or a third party owns all copies of Code, including all copies made from them. 

Machine is a machine, its features, conversions, upgrades, elements, accessories, or any combination of them. The term "Machine" includes an IBM Machine
and any non-IBM Machine (including other equipment) that we approve you to market. 

Product is a Machine or Program, that we approve you to market, as we specify in your Profile. 

Program is an IBM Program or a non-IBM Program provided by us, under its applicable license terms, that we approve you to market. 

Related Company is any corporation, company or other business entity: 

	1.
	more
than 50 percent of whose voting shares are owned or controlled, directly or indirectly, by either of us, or

	2.
	which
owns or controls, directly or indirectly, more than 50 percent of the voting shares of either of us, or

	3.
	more
than 50 percent of whose voting shares are under common ownership or control, directly or indirectly, with the voting shares of either of us. 

However,
any such corporation, company or other business entity is considered to be a Related Company only so long as such ownership or control exists. "Voting shares" are outstanding shares or
securities representing the right to vote for the election of directors or other managing authority. 

Remarketer is a business entity which acquires Services, as applicable, for the purpose of marketing. 

Service is performance of a task, provision of advice and counsel, assistance, or access to a resource (such as a network and associated enhanced
communication and support) that we approve you to market. 

2.    Agreement Structure and Contract Duration  

Profiles  

We specify the details of our relationship (for example, the type of Business Partner you are) in a document called a "Profile." Each of us agrees to the terms of the Profile,
the General Terms, the applicable Attachments referred to in the Profile, and the Exhibit (collectively called the "Agreement") by signing the Profile. 

General Terms  

The General Terms apply to all of our Business Partners. 

2

 

Attachments  

We describe, in a document entitled an "Attachment", additional terms that apply. 

Attachments
may include, for example, terms that apply to the method of Product distribution (Remarketer Terms Attachment or Complementary Marketing Terms Attachment) and terms that apply to the type
of Business Partner you are, for example, the terms that apply to a Distributor relationship as described in the Distributor Attachment. We specify in your Profile the Attachments that apply. 

Exhibits  

We describe in an Exhibit, specific information about Services, for example, the list of Services. 

Transaction Documents  

We will provide to you the appropriate "transaction documents." The following are examples of transaction documents, with examples of the information and responsibilities they
may contain: 

	1.
	invoices
(item, quantity, payment terms and amount due); and

	2.
	order
acknowledgments (confirmation and quantities ordered). 

Conflicting Terms  

If there is a conflict among the terms in the various documents, the terms of: 

	1.
	the
governing Acceptance Document prevails over those of all the documents;

	2.
	.a
transaction document prevail over the terms of the Exhibit, Profile, Attachments and the General Terms;

	3..
	an
Exhibit prevail over the terms of the Profile, Attachments and the General Terms;

	4.
	a
Profile prevail over the terms of an Attachment and the General Terms; and

	5.
	an
Attachment prevail over the terms of the General Terms. 

If
there is an order of precedence within a type of document, such order will be stated in the document (for example, the terms of the Distributor Attachment prevail over the terms of the Remarketer
Terms Attachment, and will be so stated in the Distributor Attachment). 

Our Acceptance of Your Order  

Services become subject to this Agreement when we accept your order by: 

	1.
	sending
you a transaction document; or

	2.
	providing
the Services. 

Acceptance of the Terms in a Transaction Document  

You accept the terms in a transaction document by doing any of the following: 

	1.
	signing
it (those requiring a signature must be signed);

	2.
	accepting
the Services;

	3.
	providing
the Services to your Customer; or

	4.
	making
any payment for the Services. 

3

 

Contract Duration  

We specify the contract start date and the duration in your Profile. Unless we specify otherwise in writing, the Agreement will be renewed automatically for subsequent two year
periods. However, you may advise us in writing not to renew the Agreement. Each of us is responsible to provide the other three months' written notice if this Agreement will not be renewed. 

3.    Our Relationship  

Responsibilities  

Each of us agrees that: 

	1.
	you
are an independent contractor, and this Agreement is non-exclusive. Neither of us is a legal representative or legal agent of the other. Neither of us is legally a
partner of the other (for example, neither of us is responsible for debts incurred by the other), and neither of us is an employee or franchise of the other, nor does this Agreement create a joint
venture between us;

	2.
	each
of us is responsible for our own expenses regarding fulfillment of our responsibilities and obligations under the terms of this Agreement;

	3.
	neither
of us will disclose the terms of this Agreement, unless both of us agree in writing to do so, or unless required by law;

	4.
	neither
of us will assume or create any obligations on behalf of the other or make any representations or warranties about the other, other than those authorized;

	5.
	any
terms of this Agreement, which by their nature extend beyond the date this Agreement ends, remain in effect until fulfilled and apply to respective successors and assignees;

	6.
	we
may withdraw a Service from marketing at any time;

	7.
	we
will allow the other a reasonable opportunity to comply before it claims the other has not met its obligations, unless we specify otherwise in the Agreement;

	8.
	neither
of us will bring a legal action against the other more than two years after the cause of action arose, unless otherwise provided by local law without the possibility of
contractual waiver;

	9.
	failure
by either of us to insist on strict performance or to exercise a right when entitled does not prevent either of us from doing so at a later time, either in relation to that
default or any subsequent one;

	10.
	neither
of us is responsible for failure to fulfill obligations due to causes beyond the reasonable control of either of us;

	11.
	IBM
reserves the right to assign, in whole or in part, this Agreement to a Related Company, but may assign its rights to payment or orders placed hereunder to any third party;

	12.
	IBM
does not guarantee the results of any of its marketing plans; and

	13.
	each
of us will comply with all applicable laws and regulations (such as those governing consumer transactions). 

Other Responsibilities  

You agree: 

	1.
	to
be responsible for customer satisfaction for all your activities, and to participate in customer satisfaction programs as we determine; 

4

 
	2.
	that
your rights under this Agreement are not property rights and, therefore, you can not transfer them to anyone else or encumber them in any way. For example, you can not sell your
approval to market our Services or your rights to use our Trademarks;

	3.
	to
maintain the criteria we specified when we approved you;

	4.
	to
achieve and maintain the certification requirements for the Services you are approved to market, as we specify in your Profile;

	5.
	not
to assign or otherwise transfer this Agreement, your rights under this Agreement, or any of its approvals, or delegate any duties, unless expressly permitted to do so in this
Agreement. Assignment of this Agreement to a successor organization by merger or acquisition to other than a party that is a competitor of IBM, a former IBM Business Partner, a current IBM Business
Partner for the type of services covered by this Agreement or a firm whose application to become an IBM Business Partner was declined shall not be unreasonably withheld. Otherwise, any other attempt
to assign or otherwise transfer this Agreement is void;

	6.
	to
conduct business activities with us (including placing orders) which we specify in the operations guide, using our automated electronic system if available. You agree to pay all
your expenses associated with it such as your equipment and communication costs;

	7.
	that
when we provide you with access to our information systems, it is only in support of your marketing activities. Programs we provide to you for your use with our information
systems, which are in support of your marketing activities, are subject to the terms of their applicable license agreements, except you may not transfer them;

	8.
	to
promptly provide us with documents we may require from you or the End User (for example, our license agreement signed by the End User) when applicable;

	9.
	that
you will not offer or make payments or gifts (monetary or otherwise) to anyone for the purpose of wrongfully influencing decisions in favor of IBM, directly or indirectly. IBM may
terminate this Agreement immediately in case of 1) a breach of this clause or 2) when IBM reasonably believes such a breach has occurred or is likely to occur; and

	10.
	that
your conduct under this Agreement will be consistent with the antiboycott laws and regulations of the United States. 

Our Review of Your Compliance with this Agreement  

We may periodically review your compliance with this Agreement. You agree to provide us with relevant records on request. We may reproduce and retain copies of these records.
We, or an independent auditor, may conduct a review of your compliance with this Agreement on your premises during your normal business hours. 

If,
during our review of your compliance with this Agreement, we find you have materially breached the terms of this relationship, in addition to our rights under law and the terms of this Agreement,
for transactions that are the subject of the breach, we may offset any amounts due to you from us. 

4.    Status Change  

You agree to give us prompt written notice (unless precluded by law or regulation) of any material change or anticipated material change in your financial condition, business
structure, or operating environment (for example, a material change in equity ownership or management or any substantive change to information supplied in your application). Upon notification of such
change, (or in the event of failure to give notice of such change) you will provide IBM with evidence that you will be able to 

5

 

reasonably meet with your contractual responsibilities. If you are unable to do so, IBM may, at its sole discretion, terminate this Agreement when the material change is effective. 

5.    Confidential Information  

With reference to the IBM Agreement for Exchange of Confidential Information, the following is confidential information (Information): 

	1.
	all
information either of us marks or otherwise states to be confidential;

	2.
	any
of the following prepared or provided by either of us:

	a.
	sales
leads,

	b.
	information
regarding prospects or Customers

	c.
	unannounced
information about each of our products and services,

	d.
	business
plans, or

	e.
	market
intelligence; 

	3.
	any
of the following written information you provide to us on our request and which you mark as confidential:

	a.
	reporting
data,

	b.
	financial
data, or

	c.
	the
business plan. 

All
other information exchanged between us pursuant to this Agreement is non confidential, unless disclosed as specified in the IBM Agreement for Exchange of Confidential Information. 

6.    Marketing Funds and Promotional Offerings  

We may provide marketing funds and promotional offerings to you. If we do, you agree to use them according to our guidelines and to maintain records of your activities
regarding the use of such funds and offerings for three years. We may withdraw or recover marketing funds and promotional offerings from you if you breach any terms of the Agreement. Upon notification
of termination of the Agreement, marketing funds and promotional offerings will no longer be available for use by you, unless we specify otherwise in writing. 

7.    Patents and Copyrights  

For the purpose of this section only, the term Product includes Licensed Internal Code (if applicable). 

If
a party claims that a Product or Service we provide under this Agreement infringes that party's patents or copyrights, we will defend you against that claim at our expense and pay all costs,
damages, and attorneys' fees that a court finally awards, provided that you: 

	1.
	promptly
notify us in writing of the claim; and

	2.
	allow
us to control, and cooperate with us in, the defense and any related settlement negotiations. 

If
you maintain an inventory, and such a claim is made or appears likely to be made about a Product in your inventory, you agree to permit us either to enable you to continue to market and use the
Product, or to modify or replace it. If we determine that none of these alternatives is reasonably available, you agree to return the Product to us on our written request. We will then give you a
credit, as we 

6

 

determine, which will be either 1) the price you paid us for the Product (less any price-reduction credit), or 2) the depreciated price. 

This
is our entire obligation to you regarding any claim of infringement. 

Claims for Which We Are Not Responsible  

We have no obligation regarding any patent and copyright claim based on any of the following: 

	1.
	anything
you provide which is incorporated into a Product;

	2.
	your
modification of a Product, or a Program's use in other than its specified operating environment;

	3.
	the
combination, operation, or use of a Product with any Products not provided by us as a system, or the combination, operation, or use of a Product with any product, data, or
apparatus that we did not provide; or

	4.
	infringement
by a non-IBM Product alone, as opposed to its combination with Products we provide to you as a system. 

8.    Liability  

Circumstances may arise where, because of a default or other liability, one of us is entitled to recover damages from the other. In each such instance, regardless of the basis
on which damages can be claimed, the following terms apply as your and our exclusive remedy and our and your exclusive liability. 

Our Liability  

We are responsible for no more than: 

	1
	payments
referred to in the "Patents and Copyrights" section above;

	2
	damages
for bodily injury (including death) caused by our negligence;

	3
	actual
direct loss or damage to real property or tangible personal property caused by our negligence; and

	4
	the
amount of any other actual direct loss or damage arising from our negligence or breach of this Agreement (including its Acceptance Document), up to the greater of U.S. $100,000 (or
equivalent) or the total amount that we have charged to you under this Agreement in the 12 months before the date that the claim arose. 

Items for Which We Are Not Liable  

Under no circumstances (except as required by law) are we liable for any of the following: 

	1.
	third-party
claims against you for damages (other than those under the first three items above in the subsection entitled "Our Liability");

	2.
	loss
of, or damage to, your records or data; or

	3.
	special,
incidental, or indirect damages, or for any economic consequential damages (including lost profits or savings) even if we are informed of their possibility. 

7

 

Your Liability  

In each such instance where we are entitled to recover damages from you because of a default or other liability, you are liable only for: 

	1.
	damages
for bodily injury (including death) caused by your negligence;

	2.
	actual
direct loss or damage to real property or tangible personal property caused by your negligence;

	3.
	any
damages associated with your infringement of IBM's or a third party's patents or copyrights provided that if we receive a third party claim we: (a) promptly notify you in
writing of the claim; and (b) allow you to control, and cooperate with you in, the defense and any related settlement negotiations with respect to the third party claim, and

	4.
	the
amount of any other direct actual direct loss or damage arising from your negligence or breach of this Agreement (including its Acceptance Document), up to the greater of US
$100,000 or the total amount that we have charged to you under this Agreement in the 12 months before the date that the claim arose. 

In
addition to damages for which you are liable under law and the terms of this Agreement, you will indemnify us for claims made against us by others (particularly regarding statements,
representations, or warranties not authorized by us) arising out of your conduct under this Agreement or as a result of your relations with anyone else. However, you are not responsible to indemnify
us for claims made by others which are based on IBM's infringement on another party's patent or copyright, claims associated with damages for bodily injury (including death) caused by IBM negligence,
claims associated with loss or damage to real or tangible personal property caused by IBM negligence or IBM's failure to perform its Warranty obligations. 

Items for Which You Are Not Liable  

Under no circumstances (except as required by law) will you be liable to us for incidental, indirect damages, or special or for any economic consequential damages or lost
profits or savings (other than those profits contemplated under this Agreement) even if you are informed of their possibility. 

9.    Trademarks  

We will notify you in written guidelines of the IBM Business Partner title and emblem which you are authorized to use. You may not modify the emblem in any way. You may use our
Trademarks (which include the title, emblem, IBM trade marks and service marks) only: 

	1.
	within
the geographic scope of this Agreement;

	2.
	in
association with Services we approve you to market; and

	3.
	as
described in the written guidelines provided to you. 

The
royalty normally associated with non-exclusive use of the Trademarks will be waived, since the use of this asset is in conjunction with marketing activities for Services. 

You
agree to promptly modify any advertising or promotional materials that do not comply with our guidelines. If you receive any complaints about your use of a Trademark, you agree to promptly notify
us. When this Agreement ends, you agree to promptly stop using our Trademarks. If you do not, you agree to pay any expenses and fees we incur in getting you to stop. 

You
agree not to register or use any mark that is confusingly similar to any of our Trademarks. 

Our
Trademarks, and any goodwill resulting from your use of them, belong to us. 

8

 

10.    Changes to the Agreement Terms  

We may change the terms of this Agreement by giving you one month's written notice. 

We
may, however, change the following terms without advance notice: 

	1.
	those
we specify in this Agreement as not requiring advance notice;

	2.
	those
of the Exhibit unless otherwise limited by this Agreement; and

	3.
	those
relating to safety and security. 

Otherwise,
for any other change to be valid, both of us must agree in writing. Changes are not retroactive. Additional or different terms in any written communication from you (such as an order), are
void. 

11.    Electronic Communications  

Each of us may communicate with the other by electronic means, and such communication is acceptable as a signed writing to the extent permissible under applicable law. Both of
us agree that for all electronic communications, an identification code (called a "user ID") contained in an electronic document is sufficient to verify the sender's identity and the document's
authenticity. 

12.    Geographic Scope  

All the rights and obligations of both of us are valid only in (country name). 

13.    Governing Law  

The laws of (country name) govern this Agreement. 

The
"United Nations Convention on Contracts for the International Sale of Goods" does not apply. 

Country Unique General Terms  

The following terms amend the General Terms, in the specific Countries, as noted.

ASIA PACIFIC  

The following terms apply to all countries in Asia Pacific except Australia and New Zealand.

Section 1—Definitions  

The following replaces the definition of End User:

End
User is anyone who uses Services for its own use and not for resale 

The following terms apply to the specific countries in Asia Pacific, as noted:

AUSTRALIA  

Section 8—Liability  

Add the following after the subsection entitled "Our Liability":

Where
we are in breach of a condition or warranty implied by the Trade Practices Act of 1974: 1) our liability is limited to, for services, the payment of the cost of having the services
supplied again, and for goods, the repair or replacement of the goods or the supply of equivalent goods; and 2) where this condition or warranty relates to the right to sell, quiet possession
or clear title (i.e., Section 69 of the 

9

 

Trade Practices Act), or the goods are of a kind ordinarily acquired for personal, domestic, or household use or consumption, then none of the limitations in this Section apply. 

INDIA  

Section 3—Our Relationship  

In the subsection entitled "Responsibilities" the following replaces item 8:

if
no suit or other legal action is brought within two years after the cause of action arose, in respect to any claim that either of us may have against the other, the rights of the concerned party in
respect to such claim shall be forfeited and the other party shall stand released from its obligations in respect to such claim; 

Section 8—Liability  

In the subsection entitled "Our Liability" the following replaces items 2, 3 and 4:

	2.
	liability
for bodily injury (including death) or damage to real property and tangible personal property shall be limited to that caused by our negligence; and

	3.
	as
to any other actual loss or damage arising in any situation involving nonperformance by us pursuant to, or in any way related to the subject of this Agreement, our liability will be
limited to the charge paid by you for the individual Service that is the subject of the claim 

INDOCHINA COUNTRIES  

The following terms apply to all countries in Indochina (Cambodia, Laos, Myanmar and Vietnam):

Section 7—Patents and Copyrights  

Add the following after the third paragraph in the Section:

We
make no representation or warranties regarding the copyright status of Products and Services in (country name). 

Section 13—Governing Law  

Add the following after the second paragraph in this Section:

Disputes
and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the Rules of the International
Chamber of Commerce (ICC). The arbitrator or arbitrators designated in conformity with those rules shall have power to rule on their own competence and on the validity of the Agreement to submit to
arbitration. The arbitration award shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the conclusions of law. 

All
proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. 

The
two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the reference. The third arbitrator shall act as chairman of the proceedings. Vacancies in the post
of chairman shall be filled by the president of the ICC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy
occurred. 

10

 

If
one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator,
provided that the arbitrator was validly and properly appointed. 

The
English language version of this Agreement prevails over any (country name) language version. 

JAPAN  

When creating the local Japan contract do not include items 9 and 10 in Section 3—Our Relationship, subsection "Responsibilities". 

Section 7—Patents and Copyrights  

After the word "patents" in the second paragraph, add the following:

(including
utility model registrations and design registrations) 

Section 13—Governing Law  

Add the following after the first paragraph in this Section:

Any
doubts concerning this Agreement will be initially resolved between us in good faith and in accordance with the principle of mutual trust. 

NEW ZEALAND  

Section 8—Liability  

Add the following after the subsection entitled "Our Liability":

The
Consumer Guarantees Act 1993 will not apply in respect to any goods and services which we provide if you require the goods or services for the purpose of a business as defined in the Act. The
implied warranties of merchantability and fitness for a particular purpose are also excluded. Where services are not required for the purposes of a business as defined in the Consumer Guarantees Act
1993 the limitations in this Section are subject to the limitations in that Act. 

PEOPLE'S REPUBLIC OF CHINA  

Section 13—Governing Law  

The following replaces the first paragraph in this Section:

The
laws of the State of New York, without regard to conflict of laws principles, govern this Agreement. 

EMEA (EUROPE, MIDDLE EAST, AFRICA)  

The following terms amend the General Terms. For any single country, amendments may appear on more than one page; if there is any conflict of terms,
those appearing at the end of any related sequence will prevail. 

EMEA includes the following countries:

Albania, Algeria, Angola, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia-Hercegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
Central African Republic, Chad, Congo, Croatia, Cyprus, Czech Republic, D.R. of Congo, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Finland, Former Yugoslav Republic of
Macedonia-FYROM, FR Yugoslavia, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Guinea,  

11

 

 Guinea-Bissau, Hungary, Iceland, Ireland, Israel, Italy, Ivory Coast, Jordan, Kazakhstan, Kenya, Kirghizia, Kuwait, Latvia, Lebanon, Lesotho, Liberia, Lithuania, Luxemburg, Malawi, Mali, Malta,
Mauritania, Moldavia, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, Norway, Oman, Pakistan, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Sao Tome, Saudi Arabia, Senegal, Sierra
Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tunisia, Turkiye, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom,
Uzbekistan, West Bank/Gaza, Yemen, Zambia, and Zimbabwe.

CEE is the following countries:

Albania, Armenia, Azerbaijan, Belarus, Bosnia-Hercegovina, Bulgaria, Croatia, Czech Republic, Former Yugoslav Republic of Macedonia-FYROM, FR Yugoslavia, Georgia, Hungary,
Kazakhstan, Kirghizia, Moldavia, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan.

WESTERN EUROPE is the following countries:

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United
Kingdom. 

The following terms apply to all countries in EMEA:

Section 1—Definitions  

Enterprise  

The second sentence of the definition is not applicable.

Section 3—Our Relationship  

The following replaces item 6 of the subsection entitled "Responsibilities":

we
may withdraw a Service from 1) a type of Business Partner or a method of distribution with six months notice, and 2) marketing at any time; 

In the subsection entitled "Other Responsibilities":

	•
	the following replaces item 3

	•
	3.
to maintain the criteria we specify, if any, in the Exhibit; 

	•
	Item 4 is not applicable.

	•
	in item 5, add at the end of the first sentence: "or in writing"

	•
	the following replaces item 8:

	•
	to
promptly provide us with documents we may require from you or the End User (for example, our license agreement signed by the End User and you) when
applicable; 

12

 

Section 12—Geographic Scope  

The terms of this section are not applicable.

The following terms apply to all countries in EMEA except Austria, Germany, Italy, South Africa Switzerland, and the CEE countries:

Section 3—Our Relationship  

Add the following as the last item of the subsection entitled "Other Responsibilities":

that
we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this Agreement (Your Data), for the purpose of this
Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

To
the extent that Your Data comprises data about a natural person (for example, a contact name), you agree to inform that person of the purpose for which such data are disclosed to us, to obtain
their
informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements necessary to make such use and transfers legal. 

The following terms apply to Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, D.R. of Congo,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Liberia, Malawi, Mali, Malta, Mauritania, Morocco,
Mozambique, Niger, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Senegal, Sierra Leone, Somalia, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe:

Section 3—Our Relationship  

Add the following as item 14 to the subsection entitled "Responsibilites":

	14.
	IBM
reserves the right to have any part of this Agreement performed by a designee. The names of the designees are provided in the operations guide. 

Section 8—Liability  

The following replaces item 4 in the subsection entitled "Our Liability":

	4.
	the
amount of any other actual direct loss or damage arising from our negligence or breach of this Agreement, up to the charges for the Service that is the subject of the claim. 

13

 

Section 9—Trademarks  

The following replaces item 1 in the first paragraph::

	1.
	within
your applicable Territory; 

The following terms apply to Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Djibouti, D.R. of Congo, Equatorial Guinea, Gabon,
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia:

Section 13—Governing Law  

The following replaces the entire section:

The
laws of France govern this Agreement. 

The
"United Nations Convention on Contracts for the International Sale of Goods" does not apply. 

All
disputes arising out of this Agreement or relating to its violation or execution, shall be settled by the Commercial Courts of Paris even in matters concerning multiple parties or impleader
actions or emergency protective actions in summary proceedings or on ex parte motion. 

The following terms apply to Angola, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Qatar,
Rwanda, Sao Tome, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe:

Section 13—Governing Law  

The following terms replace the entire Section:

The
laws of England govern this Agreement, without giving effect to the principles of conflicts of laws. 

14

   
The "United Nations Convention on Contracts for the International Sale of Goods" does not apply. Both parties shall exclusively submit to the jurisdiction of the High Court of England in London for
all proceedings, claims or other legal actions of any nature that arise out of this Agreement or that relate to its violation or execution. 

You
hereby irrevocably submit yourself and your property to the jurisdiction of the High Court of London, and, to the extent permitted by law, waive any foreign jurisdiction and venue based defences
in any such proceedings we may bring against you. 

The following terms apply to all CEE countries except Czech Republic:

Section 1—Definitions  

Add the following at the end of the definition of "Service":

Any
reference to IBM with regard to Service shall mean the respective local IBM Company to which such part of the Agreement has been assigned. 

Section 2—Agreement Structure and Contract Duration  

Add the following as a new paragraph before the subsection entitled "Profiles":

IBM
World Trade Corporation's signature may be replaced by a written confirmation by IBM Central and Eastern Europe/Middle East/Africa Inc., or the relevant IBM country organization, that IBM
World Trade Corporation has accepted the subject Agreement or other documents as applicable. 

The following replaces the terms of the subsection entitled "Our Acceptance of Your Order":

Services
become subject to this Agreement when we accept your order by confirming our acceptance of your order in writing, but no later than when the Products or Services are provided to you. 

Section 3—Our Relationship  

In the subsection entitled "Responsibilities", add the following as the second sentence of item 3:

However,
you agree that IBM may disclose the terms of the Agreement and submit relevant documents to a financial institution under a nondisclosure obligation if you request deviations from the
prepayment terms. For this purpose, such information shall not be considered confidential even if so marked. 

In item 8 of the subsection entitled "Responsibilities", replace the words "local law" with "applicable
law".

In the subsection entitled "Responsibilities", add the following to item 11:

IBM
reserves the right to have this Agreement or any part thereof performed by another IBM organization or designee. The names of the local IBM organizations and designees are provided in the
operations guide. 

In the subsection entitled "Responsibilities", add the following as the last items:

	14.
	IBM's
or its designee's performance under this Agreement is subject to export licensing, and that such licensing is beyond IBM's control and that IBM does not assume any
responsibility for it. You agree to provide any information necessary to apply for such approvals and to comply with all conditions of such approvals. 

Notwithstanding
the definition of your authorization to market Services, you should be aware that export, relocation or redirection of Services and related items is subject to regulations, for
example, of the country of installation, the United States of America and the original country of export, and may 

15

 

be prohibited by law. It is your responsibility to comply with any such regulations and to obtain all necessary licenses as applicable. 

We
may terminate this Agreement on written notice if we have reason to believe that you have violated these terms or that such violation is likely to occur; 

	15.
	IBM
will make any payments under this Agreement at its election in U.S. dollars or in the local currency of the country in which the responsibilities have been performed, based on the
official exchange rate on the date of payment, to your bank account held in your name in the country in which the responsibilities have been performed or in which you are located. 

Add the following as the last item of the subsection entitled "Other Responsibilities":

that,
to the extent permitted by applicable law, we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this
Agreement (Your Data), for the purpose of this Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any
other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

To
the extent that Your Data comprises data about a natural person (for example, a contact name), you agree to inform that person of the purpose for which such data are disclosed to us, to obtain
their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements necessary to make such use and transfers legal. 

Section 9—Trademarks  

The following replaces item 1 in the first paragraph:

	1.
	within
your Territory; 

Section 13—Governing Law  

Change the title of the "Governing Law" section to "Governing Law and Arbitration/Jurisdiction".

The following replaces the first paragraph in this Section:

All
disputes arising out of this Agreement or related to its violation, termination or nullity shall be finally settled under Rules of Arbitration and Conciliation of the Federal Economic Chamber in
Vienna (Vienna Rules) by three arbitrators appointed in accordance with these rules. The arbitration shall be held in Vienna, Austria and the official language of the proceedings shall be English. The
decision of the arbitrators shall be final and binding upon both parties and therefore the parties pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure expressly waive
the application of paragraph 595 (1) Figure 7 of the said code. The clause set forth above shall, however, in no way limit IBM's right to institute proceedings in any competent court. 

16

 

This
Agreement is governed by the substantive laws of Austria exclusive of its conflict of laws provisions. 

The following terms apply to Cyprus, Czech Republic, Estonia, Israel, Jordan, Latvia, Lithuania, Turkiye:

Section 9—Trademarks  

The following replaces item 1 in the first paragraph:

	1.
	within
(country name); 

The following terms apply to the Republic of South Africa, Namibia, Swaziland and Lesotho:

Section 9—Trademarks  

The following replaces item 1 in the first paragraph:

	1.
	in
the Republic of South Africa, Namibia, Swaziland and Lesotho; 

The following terms apply to Western Europe:

Section 1—Definitions  

Add the following definition:

Western Europe is the following countries: 

Austria,
Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom. 

Section 9—Trademarks  

The following replaces item 1 in the first paragraph:

	1.
	within
Western Europe; 

The following terms apply to the specific countries in EMEA, as noted:

AUSTRIA  

Section 3—Our Relationship  

Add the following as the last item of the subsection entitled "Other Responsibilities":

that
we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this Agreement (Your Data), for the purpose of this
Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

To
the extent that Your Data comprises data about a natural person (for example, a contact name) or a legal person (for example, your Customer's data), you agree to inform these persons of the purpose
for which such data are disclosed to us, to obtain their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements
necessary to make such use and transfers legal. 

17

 

Section 8—Liability  

The following replaces item 4 in the subsection entitled "Our Liability":

	4.
	the
amount of any other actual direct loss or damage arising from our slight negligence in case of the    violation of essential contractual terms, or breach of this
Agreement up to the greater of ATS 1,500.000 or the charges for the Product that is the subject of the claim. 

Delete the subsection entitled "Items For Which We Are Not Liable" and replace the opening clause with the following:

Under
no circumstances are we liable for any of the following: 

Add the following as the last paragraph before the subsection entitled "Your Liability":

The
limitations and exclusions will not apply to damages caused by us with intent or gross negligence and for express warranty. 

BAHRAIN  

Section 13—Governing Law  

The following terms replace the entire Section:

This
Agreement is governed by the laws of the State of Bahrain, without giving effect to the principles of conflicts of laws. 

The
"United Nations Convention on Contracts for the International Sale of Goods" does not apply. 

All
disputes arising in connection with the present Agreement shall be finally settled under the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one or more
arbitrators appointed in accordance with the said Rules. The place of arbitration shall be Manama, Bahrain. The arbitral proceedings shall be in English and shall be conducted pursuant to the then
existing Rules of Conciliation and Arbitration of the International Chamber of Commerce. 

CZECH REPUBLIC  

Section 3—Our Relationship  

Add the following as the last item of the subsection entitled "Other Responsibilities":

that,
to the extent permitted by applicable law, we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this
Agreement (Your Data), for the purpose of this Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any
other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

To
the extent that Your Data comprises data about a natural person (for example, a contact name), you agree to inform that person of the purpose for which such data are disclosed to us, to obtain
their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements necessary to make such use and transfers legal. 

18

 

Section 13—Governing Law  

Add the following as the second paragraph of this Section:

All
disputes arising out of this Agreement or related to its violation, termination or nullity shall be finally settled by Commercial Court in Prague. 

ESTONIA  

Section 13—Governing Law  

The following replaces the first paragraph of this Section:

All
disputes arising in conjunction with this Agreement shall be settled in arbitration. Each party shall appoint an arbitrator and the parties shall jointly appoint the Chairman. If the parties can
not agree on who the Chairman will be, then the Central Chamber of Commerce in Helsinki will appoint the Chairman. In arbitration, the Law on Arbitration will be binding. The arbitrators shall come
together in Helsinki. Finnish law will apply. 

FRANCE  

Section 13—Governing Law  

Add the following as the second paragraph of this Section:

All
disputes arising out of this Agreement or related to its violation or execution, including summary proceedings, shall be settled exclusively by the Commercial Court of Paris. 

GERMANY  

Section 3—Our Relationship  

Add the following to the beginning of item 5 in the subsection entitled "Other Responsibilities"

notwithstanding
the regulations set forth in 354a HGB, 

Add the following in bold typeface as the last item of the subsection entitled "Other Responsibilities":

that we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this Agreement including
personal data (Your Data), for the purpose of this Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for
any other business purpose.

Additionally, you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as
described) and to third parties, including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of
the European Union.

To the extent that Your Data comprises data about a natural person (for example, a contact name), you agree to inform that person of the purpose for which such data are
disclosed to us, to obtain their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements necessary to make such use and
transfers legal.

19

 

Section 8—Liability  

The following replaces item 4 in the subsection entitled "Our Liability":

	4.
	the
amount of any other actual direct loss or damage arising from our violation of essential contractual terms or breach of this Agreement up to the greater of DMS 1,000.000 or the
charges for the Product that is the subject of the claim. 

Delete the subsection entitled "Items For Which We Are Not Liable" and replace the opening clause with the
following:

Under
no circumstances are we liable for any of the following: 

Add the following as the last paragraph before the subsection entitled "Your Liability": 

The
limitations and exclusions will not apply to damages caused by us with intent or gross negligence and for express warranty.

IRELAND  

Section 8—Liability  

The following replaces item 4 in the subsection entitled "Our Liability":

	4.
	the
amount of any other actual direct loss or damage arising from our negligence or breach of this Agreement, up to the greater of U.S. $100,000 (or equivalent) or 125% of the charges
for the Service that is the subject of the claim. 

Add the following as the last paragraph in the subsection entitled "Items for Which We Are Not Responsible":

Except
as expressly provided in these terms and Section 12 of the Sale of Goods Act 1893 as amended by (Section 39 of) the Sale of Goods and Supply of Services Act 1980, all conditions
and warranties (express or implied, statutory or otherwise) are excluded, including without limitation any warranties implied by the Sale of Goods Act 1893 as amended by the Sale of Goods and Supply
of Services Act 1980. 

ITALY  

Section 2—Agreement Structure and Contract Duration  

Add the following as the last paragraph of the subsection entitled "Acceptance of the Terms in a Transaction Document":

You
must give your express acceptance of specific clauses. 

Section 3—Our Relationship  

Add the following as the last item of the subsection entitled "Other Responsibilities":

that
we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this Agreement (Your Data), for the purpose of this
Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

20

 

To
the extent that Your Data comprises data about a natural person (for example, a contact name) or a legal person (for example, your Customer's data), you agree to inform these persons of the purpose
for which such data are disclosed to us, to obtain their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements
necessary to make such use and transfers legal. 

Section 8—Liability  

The following replaces, in its entirety, the subsection entitled "Our Liability":

Unless
otherwise provided by mandatory law, we are liable only for:; 

	1.
	damages
for bodily injury (including death) and damage to real property and tangible personal property caused solely by our negligence; and

	2.
	as
to any other actual loss or damage arising in all situations involving nonperformance by us pursuant to, or in any way related to, the subject matter of this Agreement, our
liability will be limited to the total amount you paid for the Service that is the subject of the claim. 

This
limit also applies to any of our subcontractors and Program developers. It is the maximum for which we and our subcontractors and Program developers are collectively responsible. 

The following replaces in its entirety the terms in the subsection entitled "Items for Which We Are Not Liable":

Unless
otherwise provided by mandatory law, we, our subcontractors and our Program developers are not liable for any of the following: 

	1.
	third
party claims against you for damages (other than those under the first item above in the subsection entitled "Our Liability");

	2.
	loss
of, or damage to, your records or data; or

	3.
	indirect
damages, even if we are informed of their possibility. 

Section 13—Governing Law  

Add the following as the second paragraph in this Section:

All
disputes arising out of this Agreement or related to its violation and execution shall be exclusively settled by the court of Milan. 

LATVIA  

Section 13—Governing Law  

The following replaces the first paragraph in this Section:

All
disputes arising in conjunction with this Agreement shall be settled in arbitration. Each party shall appoint an arbitrator and the parties shall jointly appoint the Chairman. If the parties can
not agree on who the Chairman will be, then the Central Chamber of Commerce in Helsinki will appoint the Chairman. In arbitration, the Law on Arbitration will be binding. The arbitrators shall come
together in Helsinki. Finnish law will apply. 

21

 

LEBANON  

Section 13—Governing Law  

The following terms replace the entire Section:

The
laws of France govern this Agreement. 

The
"United Nations Convention on Contracts for the International Sale of Goods" does not apply. All disputes arising out this Agreement or relating to its violation or execution, shall be settled by
the Commercial Courts of Paris even in matters concerning multiple parties or impleader actions or emergency protective actions in summary proceedings or on ex parte motion." 

LITHUANIA  

Section 13—Governing Law  

The following replaces the first paragraph in this Section:

All
disputes arising in conjunction with this Agreement shall be settled in arbitration. Each party shall appoint an arbitrator and the parties shall jointly appoint the Chairman. If the parties can
not agree on who the Chairman will be, then the Central Chamber of Commerce in Helsinki will appoint the Chairman. In arbitration, the Law on Arbitration will be binding. The arbitrators shall come
together in Helsinki. Finnish law will apply. 

PAKISTAN  

Section 13—Governing Law  

The following terms replace the entire Section:

The
laws of England govern this Agreement, without giving effect to the principles of conflicts of laws. 

The
"United Nations Convention on contracts for the International Sale of Goods" does not apply. Both parties shall exclusively submit to the jurisdiction of the High Court of England in London for
all proceedings, claims or other legal actions of any nature that arise out of this Agreement or that relate to its violation or execution. 

You
hereby irrevocably submit yourself and your property to the jurisdiction of the High Court of London, and, to the extent permitted by law, waive any foreign jurisdiction and venue based defenses
in any such proceedings we (IBM) may bring against you (Contractor). Parties have taken a conscious decision that although the Agreement will be substantially performed within Pakistan and bulk of the
evidence would be located in Pakistan, London, England would be a convenient forum for jurisdiction 

SAUDI ARABIA  

Section 13—Governing Law  

The following terms replace the entire Section:

The
laws of England govern this Agreement, without giving effect to the principles of conflicts of laws. 

The
"United Nations Convention on contracts for the International Sale of Goods" does not apply. 

Subject
to the last sentence below, both parties shall exclusively submit to the jurisdiction of the High Court of England in London for all proceedings, claims or other legal actions of any nature
that arise out of this Agreement or that relate to its violation or execution. 

You
hereby irrevocably submit yourself and your property to the jurisdiction of the High Court of London, and, to the extent permitted by law, waive any foreign jurisdiction and venue based defenses 

22

 

in any such proceedings we (IBM) may bring against you (Contractor). However, the parties agree that we (IBM) shall have the unilateral right to submit to the jurisdiction of the applicable court in
the Kingdom of Saudi Arabia under Saudi laws. 

SOUTH AFRICA  

Section 3—Our Relationship  

Add the following as the last item of the subsection entitled "Other Responsibilities":

that
we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this Agreement (Your Data), for the purpose of this
Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

To
the extent that Your Data comprises data about a natural person (for example, a contact name) or a legal person (for example, your Customer's data), you agree to inform these persons of the purpose
for which such data are disclosed to us, to obtain their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements
necessary to make such use and transfers legal. 

Section 8—Liability  

The following replaces item 3 in the subsection entitled "Our Liability":

	4.
	the
amount of any other actual direct loss or damage arising from our negligence or breach of this Agreement, up to the charges for the Service that is the subject of the claim. 

SPAIN  

Section 2—Agreement Structure and Contract Duration  

The following replaces the last sentence in the subsection entitled "Contract Duration":

You
are responsible to provide us with three months' written notice if you will not be renewing this Agreement. We are responsible to provide you with six months' written notice if we will not be
renewing this Agreement. 

SWITZERLAND  

Section 3—Our Relationship  

Add the following as the last item of the subsection entitled "Other Responsibilities":

that
we may use data about your organization, including your addresses, contact names, revenue data and any other types of data you provide under this Agreement (Your Data), for the purpose of this
Agreement, other related purposes including the marketing of, and provisions of information about, Products, offerings and other activities, and for any other business purpose. 

Additionally,
you agree that for the above purposes we may disclose or transfer Your Data to any of our Related Companies (which may also use and transfer Your Data as described) and to third parties,
including subcontractors and consultants. You agree that Your Data may be transferred to such Related Company or third party in any country whether or not a member of the European Union. 

23

 

To
the extent that Your Data comprises data about a natural person (for example, a contact name) or a legal person (for example, your Customer's data), you agree to inform these persons of the purpose
for which such data are disclosed to us, to obtain their informed consent to that disclosure and the subsequent use or transfer of that data by us, and to fulfill all other legal requirements
necessary to make such use and transfers legal. 

TURKIYE  

Section 3—Our Relationship  

The following replaces item 13 in the subsection entitled "Responsibilities":

	13.
	each
of us will comply with all laws and regulations (such as the provisions of the Consumer Protection Law and all related communiqués). 

Section 13—Governing Law  

Add the following as the second paragraph in this Section:

All
conflicts arising from this Agreement will be finally settled by the Courts of Commerce and Execution Offices of the Main Courthouse of Istanbul (Sultanahmet). 

UNITED KINGDOM  

Section 8—Liability  

The following replaces item 4 in the subsection entitled "Our Liability":

	4.
	the
amount of any other actual direct loss or damage arising from our negligence or breach of this Agreement, up to the greater of U.S. $100,000 (or equivalent) or 125% of the charges
for the Service that is the subject of the claim. 

Add the following as item 4 in the subsection entitled "Our Liability":

	4.
	any
breach of the obligations implied by Section 12 of the Sales of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. 

Section 13—Governing Law  

The following replaces the entire Section:

The
laws of England govern this Agreement and both of us agree to submit all disputes relating to this Agreement to the jurisdiction of the English Courts. 

The
"United Nations Convention on Contracts for the International Sale of Goods" does not apply. 

LATIN AMERICA  

Listings of the countries and groups of countries follow:

Brazil

Costa Rica*

Dominican Republic*

El Salvador*

Guatemala*

Honduras*

Mexico
  

24

 

 Nicaragua*

Panama*

Andean

Bolivia

Colombia

Ecuador

Peru

Venezuela

Latin America South

Argentina

Chile

Paraguay

Uruguay

	(*)
	This
country is covered by General Business Machines (GBM) and not by IBM locally. 

The following terms apply to all countries in Latin America:

Section 2—Agreement Structure and Contract Duration  

The following term replaces item 1 in the subsection entitled "Conflicting Terms"

a
transaction document if it is a signed document, prevails over those of all the documents; 

The following terms apply in the specific country in Latin America, as noted:

COLOMBIA  

Section 1—Definitions  

Add the following at the end of the End User definition:

and
who is not on the Colombia Denial List. 

NORTH AMERICA  

Listing of the countries and group of countries follows:  

CANADA  

CARIBBEAN NORTH DISTRICT  

Bahamas and its sales territories of:

Turks and Caicos Islands

Barbados and its sales territories of:

Antigua, Dominica, Grenada, St Kitts, St Lucia and Tortolla

Bermuda

Jamaica and its sales territory of:

Cayman Islands

Netherlands Antilles and its sales territories of:

St. Maarten, Bonaire and Aruba

25

 

Suriname

Trinidad and its sales territory of:

Guyana

UNITED STATES OF AMERICA  

The following terms apply to Canada and the United States of America:

CANADA  

Section 8—Liability  

The following replaces items 2, 3 and 4 in the subsection entitled "Our Liability":

	2)
	bodily
injury (including death), and damage to real property and tangible personal property caused by our negligence; and

	3)
	the
amount of any other actual direct damage arising from our negligence or breach of this Agreement, including fundamental breach, tort or our misrepresentation, up to the greater of
$100,000 or the charges (if recurring, 12 months' charges apply) for the Service that is the subject of the claim. 

The following replaces item 1 in the subsection entitled "Items for Which We Are Not Liable":

	1)
	third-party
claims against you for damages (other than those under the second item above in the subsection entitled "Our Liability');" 

Section 13—Governing Law  

The following replaces the first paragraph in this Section:

The
laws of the Province of Ontario govern this Agreement. 

CARIBBEAN NORTH DISTRICT  

Section 8—Liability  

The following replaces items 1,2 and 3 in the subsection entitled "Our Liability":

	1)
	)
bodily injury (including death), and damage to real property and tangible personal property caused by our negligence; and

	2)
	the
amount of any other actual direct damage arising from our negligence or breach of this Agreement, including fundamental breach, tort or our misrepresentation, up to the greater of
US $100,000 or the charges (if recurring 12 months' charges apply) for the Service that is the subject of the claim. 

The
following replaces item 1 in the subsection entitled "Items for Which We Are Not Liable": 

	1)
	third-party
claims against you for damages (other than those under the first item above in the subsection entitled "Our Liability');" 

UNITED STATES OF AMERICA  

Section 13—Governing Law  

The following replaces the first paragraph in this Section:

The laws of the State of New York, without regard to conflict of laws principles, govern this Agreement.

26

  

 
 

IBM Business Partner Agreement
  Solution Provider and Reseller Attachment for Services    
  

These terms prevail over and are in addition to or modify the Remarketer Terms Attachment for Services and the Complementary Marketing
Terms Attachment for Services.

Marketing Approval  

You may be approved as a Solution Provider or Reseller under a remarketer relationship or under a complementary marketing relationship, or both. If we approve
you to market the same Services under both remarketer and complementary marketing terms, all transactions will be under remarketer terms. You may unilaterally elect not to participate under remarketer
terms for a specific transaction or business segment by providing us a signed IBM Business Partner Statement of Election. 

We
may specify the specific industry codes to which you may market Services. If we do so, you agree to comply. 

Your Responsibilities To IBM  

You agree: 

	1.
	to
develop a mutually acceptable business plan with us, if we require one. Such plan will document each of our marketing plans as they apply to our relationship. We will review the
plan, at a minimum, once a year;

	2.
	that,
unless precluded by applicable law, one of the requirements for you to retain this relationship is that you achieve the minimum annual attainment, if applicable, we specify in
your Profile;

	3.
	to
order Services, as we specify in the operations guide;

	4.
	to
maintain trained personnel, as we specify in your Acceptance Document;

	5.
	to
provide us, on our request, relevant financial information about your business so we may, for example, use this information in our consideration to extend credit terms to you;

	6.
	to
maintain the capability to demonstrate Service we approve you to market; and

	7.
	that
the products and deliverables you market in conjunction with IBM Services are Year 2000 Ready. A product (for example, a machine or program) or a deliverable is Year 2000 Ready if
the product or deliverable, when used in accordance with its associated documentation, is capable of correctly processing, providing and/or receiving date data within and between the twentieth and
twenty-first centuries, provided that all products used with the product or deliverable properly exchange accurate date data with it. 

Your Responsibilities To End Users  

You agree to: 

	1.
	assist
the End User to achieve productive use of your solution and the Services you marketed;

	2.
	identify
and select the required technology based upon the End User's requirements, and confirm that the Service configuration is fully capable of the satisfactory performance of your
solution;

	3.
	not
make representations that IBM is responsible for the Service configuration and their ability to satisfy the End User's requirements;

	4.
	develop
a plan, agreed to by the End User, for installation and post-installation support for the offering you market. For Services we approve you to market, such support
includes your being the 

1

 

primary
contact for Services information, technical advice and operational advice associated with the offering; and 

	5.
	support
the End User in planning fulfillment of Service training and education requirements, including informing the End User of educational offerings, as applicable. 

Value Added Enhancement  

For Services a Solution Provider markets, the Solution Provider is required to have a solution which is a value added enhancement that we approve and specify on
the Profile and which significantly adds to the Service's function and capability. 

Country Unique Terms For The Solution Provider and Reseller Attachment  

The following modify the terms of this Attachment in the specific countries, as noted:

ASIA PACIFIC  

The following applies to all countries in Asia Pacific, except Australia:

The following replaces the last paragraph of the Marketing Approval section:  

We may specify the type of account in your Profile or specific industry codes to which you may market Services. If we do so, you agree to comply. 

The following applies to all countries in Asia Pacific, as noted:

AUSTRALIA  

Value Added Enhancement  

The following are additional terms to this Section:    Your value added enhancement must be the primary justification
for the End User's acquisition of the Services you market. A sale to an End User without your value added enhancement, when it is required, is a material breach of the Agreement. 

NORTH AMERICA  

The following applies to all the countries in North America, as noted:  

For Solution Providers,

Value Added Enhancement

The following are additional terms to this Section:  

You
agree to market Services only with your approved value added enhancement as part of an integrated solution for End Users. Certain Services we specify do not require a value added enhancement. 

In
the event we withdraw approval of your value added enhancement, we also withdraw your approval as an IBM Business Partner for that value added enhancement. 

We
may, at any time, modify the criteria for approval of your value added enhancement. You are responsible to modify your value added enhancement to meet these criteria. 

2

  

 
 

Business Partner Agreement
  Remarketer Terms Attachment for Services    
  

1. Our Relationship  

As our IBM Business Partner, you market to your Customers the Services we provide to you. The following terms govern your marketing of Services the End User purchases from you
(or if you are our Distributor, from your Remarketer), and which we provide under the terms of the applicable End User agreement (for example, the IBM Agreement for Services Acquired from an IBM
Business Partner). We provide additional terms to you, if any, in specific Service Attachments, or transaction documents. 

Responsibilities  

Each of us agrees 1) each of us is free to set its own prices and terms; and 2) neither of us will discuss its Customer prices and terms in the presence of the
other. 

Other Responsibilities  

You agree: 

	1.
	to
retain records, as we specify in the operations guide, of each Service transaction (for example, a sale or credit) for three years;

	2.
	to
provide us with marketing and sales information for our Services, as we specify in the operations guide;

	3.
	if
you are approved to market to Remarketers, to market Services which require certification, only to Remarketers who are certified to market them;

	4.
	to
actively market Services only within the geographic scope specified in this Agreement. You may not market outside this scope, and you agree not to use anyone else to do so; and

	5.
	because
the End User is bound by the terms of their IBM agreement, you agree to become thoroughly familiar with the End User's IBM agreement and understand its terms. 

2. IBM Services  

Services may be either standard offerings or customized to the End User's specific requirements. Each Service transaction may include one or more Service that 1) expire
at task completion or an agreed upon date, 2) automatically renew as another transaction with a specified contract period. Renewals will continue until the Service is terminated; or
3) do not expire and are available for use until either of us terminates the Service, or we withdraw the Service. 

If
we make a change to the terms of a renewable Service that affects the End User's current agreement (such as a Service agreement) contract period and the End User considers it unfavorable and you
advise us in writing, we will defer the change until the end of that contract period. 

Notices  

If applicable, each of us agrees to give the other a copy of notices or requests received from or sent to an End User applicable to the IBM Service agreement 

You
agree to ensure appropriate Services Attachments and transaction documents, if any, are made available to End Users for their acceptance (if applicable, securing their signature), if required.
Such documents may have terms in addition to those we specify in the End User's IBM Service agreement. 

1

 

Services Requirements Changes  

During the Service period you may update the requirements, including adding products to be covered by the Service, as well as increasing the Service requirements (for example,
increasing the level of Service). We will adjust our invoicing to you accordingly. 

Prices and Payment  

The price and discount, if we specify one, for each Service will be made available to you in communication which we provide to you in published form or through our electronic
information systems or a combination of both. 

The
price for each Service is the lower of the price in effect on the date we receive your order, or the date we ship a "shrink-wrap" Service, or the start date of a Service, if it is
within six months of the date we receive your order. 

We
may change prices and increase discounts at any time. We may decrease discounts on one month's written notice.The amount payable for a Service will be based on one or more of the following types of
charges: 

	1)
	recurring
(for example, a periodic charge for support Services);

	2)
	time
and materials (for example, charges for hourly Services); or

	3)
	fixed
price (for example, a specific amount agreed to between us for a custom Service). 

Services
we make available to you on a recurring-charge basis are made available for the period indicated in our invoice, statement of work, or other transaction document, as applicable. You may
market such Services only on a recurring charge basis. 

We
may increase recurring charges for Services, as well as hourly or daily rates and minimums for Services we perform under the IBM Service agreement, by giving you three month's (unless we specify
otherwise) written notice. An increase applies on the first day of the applicable invoice or charging period, on or after the effective date we specify in the notice. 

We
may increase one time charges without notice. 

Charges
for Services are billed as we specify, which may be 1) in advance, 2) periodically during the performance of the Service, or 3) after the Service is completed. 

Prepaid
Services must be used within the applicable contract period. If we withdraw a Service for which you prepaid, and we have not fully provided such Service, we will give a prorated refund. Unless
we specify otherwise, we do not give credits or refunds for unused prepaid Services. 

If
an End User is eligible for a credit under the terms of their IBM Service agreement (for example, a satisfaction guarantee credit, or a credit for withdrawn Services not fulfilled), you agree to
ensure the applicable prorated credit is issued to the End User. We will issue the appropriate credit to you. If you are our Distributor, you agree to issue the applicable credit to your Remarketer. 

Additional Charges  

We specify in the End User's IBM Service agreement additional charges that apply under specific conditions. When applicable, such charges apply to you. Depending on the
particular Service or circumstance, if other charges apply we will inform you in advance. 

2

 

Invoicing, Payment and Taxes  

Amounts are due upon receipt of invoice (or applicable request for payment) and payable as specified in a transaction document, or electronically if applicable. You agree to
pay accordingly, including any late payment fee. Details of any late payment fee will be provided upon request at the time of order and will be included in the notice. 

You
may use a credit only after we issue it. 

If
any authority requires us to include in our invoice, or such request for payment, to you a duty, tax, levy, or fee which they impose, excluding those based on our net income, upon any transaction
under this Agreement, then you agree to pay that amount. 

Failure to Pay Any Amounts Due  

If you fail to pay any amounts due in the required period of time, you agree that we may do one or more of the following, unless precluded by law: 

	1.
	impose
a finance charge, as we specify to you in writing, up to the maximum permitted by law, on the portion which was not paid during the required period;

	2.
	require
payment on or before the Services start date;

	3.
	not
accept your order until any amounts due are paid;

	4.
	terminate
this Agreement; or

	5.
	pursue
any other remedy available at law. We may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against amounts due us
or any of our Related Companies.. Before taking any of the above actions, we will provide you with a reasonable opportunity to cure. 

Termination of Services  

If either IBM or the End User does not meet its obligations concerning a Service, the other party may terminate the Service. We will inform you of any such termination. 

For
a Service the End User terminates, you agree to ensure we are provided one month's (unless we specify otherwise) written notice from the End User. For a Service you decide to terminate, you agree
to provide one month's (unless we specify otherwise) written notice to us and the End User. 

When
an expiring or renewable Service transaction is terminated, such termination will result in an adjustment charge equal to the lesser of 1) the charges remaining to complete the contract
period; or 2) one of the following if specified in the transaction document— 

	a)
	the
charges remaining to complete the contract period multiplied by the adjustment factor specified; or

	b)
	the
amount specified. 

You
also agree to pay us for all Services we provide and any Material we deliver through Service termination and any charges we incur in terminating subcontracts. 

Adjustment
charges do not apply if you terminate: 

	1.
	a
non-expiring Service on one month's (unless we specify otherwise) written notice provided you and the End User have met all minimum requirements specified in the
applicable Attachments and transaction documents, if any, 

3

 
	2.
	a
renewable Service on written notice, provided you and the End User have met the minimum requirements specified in the applicable Attachments and transaction documents, if any, and
any of the following circumstances occur:

	a)
	the
eligible product for which the Service is provided is permanently removed from productive use within the End User's enterprise;

	b)
	an
increase in the Service charges, either alone or in combination with prior increases over the previous twelve months, is more than the maximum specified in the applicable
transaction document. If no maximum is specified, then the circumstance does not apply; or

	c)
	the
eligible location, for which the Service is provided, is no longer controlled by the End User (for example, because of sale or closing of the facility). 

3. Marketing of Financing  

If we approve you on your Profile, you may market our Financing Services for Services and any associated products and services you market to the End User. If you market our
Financing Services, we will pay you a fee as we specify to you in your Exhibit. 

We
provide Financing Services to the End User under the terms of our applicable agreements signed by the End User. You agree, that for the items that will be financed 1) you will promptly
provide us any required documents including invoices, with serial numbers, if applicable, 2) the supplier will transfer clear title to us, and 3) you will not transfer to us any
obligations under your agreements with the End User. 

We
will make payment for the items to be financed when the End User has initiated financing and acknowledged acceptance of the items being financed. Payment will be made to you, or the supplier, as
appropriate. 

4. Ending the Agreement  

Regardless of the contract duration specified in the Profile, or any renewal period in effect, either of us may terminate this Agreement, with or without cause, on three
months' written notice. If, under applicable law, a longer period is mandatory, then the notice period is the minimum notice period allowable. However, if you terminate this Agreement, without cause,
you remain obligated to pay any minimums specified in your Acceptance Documents. 

If
we terminate for cause (such as you not meeting your minimum annual attainment), we may, at our discretion, allow you a reasonable opportunity to cure. If you fail to do so, the date of termination
is that specified in the notice. 

However,
if either party breaches a material term of the Agreement, the other party may terminate the Agreement on written notice. Examples of such breach by you are: if you do not maintain customer
satisfaction; if you do not comply with the terms of a transaction document; if you repudiate this Agreement; or if you make any material misrepresentations to us. You agree that our only obligation
is to provide the notice called for in this section and we are not liable for any claims or losses if we do so. 

At
the end of this Agreement, each of us agrees to immediately settle any accounts with the other. We may offset any amounts due you against amounts due us, or any of our Related Companies as
allowable under applicable law. 

You
agree that if we permit you to perform certain activities after this Agreement ends, you will do so under the terms of this Agreement. 

4

 

COUNTRY UNIQUE TERMS FOR THE REMARKETER TERMS ATTACHMENT  

The following modify the terms of this Attachment in the specific countries, as noted.

ASIA PACIFIC  

The following terms apply to all countries in Asia Pacific:

Section 2—IBM Services  

Add the following term as the last paragraph in the subsection entitled "Invoicing, Payment and Taxes":

If
you are claiming any income or transaction tax exemption relating to the Services you acquired from us or that we provided, then you agree to provide us with all appropriate documentation. 

In the subsection entitled Termination of Services paragraphs three and five do not apply.

The following terms apply to the specific countries in Asia Pacific, as noted:

INDOCHINA COUNTRIES  

The following terms apply to all the Indochina countries (Cambodia, Laos, Myanmar and Vietnam):

Section 2—IBM Services  

The following replaces the second sentence in the subsection entitled "Invoicing, Payment and Taxes":

You
agree to pay in full all prices and charges in accordance with our invoice, in United States Dollars, by irrevocable confirmed letters of credit in favor of IBM, drawn on a bank acceptable to IBM,
at least 45 days prior to our shipment to you, or by telegraphic transfer. Mode of payment will be determined at IBM's discretion. 

The following terms apply to the specific country in Asia Pacific, as noted:

JAPAN  

Section 2—IBM Services  

Delete item 1 in the subsection entitled "Failure To Pay Any Amounts Due".

Section 4—Ending the Agreement  

Delete the following from the next to last paragraph in this Section:

or
any of our Related Companies. 

NEW ZEALAND  

Section 2—IBM Services  

The following term replaces item 1 in the subsection entitled "Failure to Pay Any Amounts Due":

impose
a penalty interest, as we specify in writing, up to the maximum permitted by law, on the portion that was not paid during the required period; 

5

 

PEOPLE'S REPUBLIC OF CHINA  

Section 2— IBM Services  

Add the following as additional terms to the subsection entitled "Invoicing, Payment and Taxes":

You
will pay by Letter of Credit for each shipment, or other form of payment as instructed by us. 

If
the government imposes a duty, tax (other than an income tax) or fee on the Agreement or any Product or Service provided under it, not otherwise provided for in our prices and charges, you agree to
pay it when we invoice you. 

Letter
of Credit for Each Shipment 

Payment
in full for each Product and Service and for other charges referred to herein will be made in United States dollars through an irrevocable and confirmed Letter of Credit which shall be in a
form acceptable to us. You agree to open such an irrevocable Letter of Credit no later than 14 days prior to our scheduled shipment date on the basis of a pro forma invoice indicating the
current price of the Product and Service and other estimated charges. Such Letter of Credit shall expire no earlier than 30 days after the latest shipment date on which the Products and
Services are delivered to your designated location as agreed to by us. You further agree to adjust the amount of such Letter of Credit on the basis of shipment and other charges referred to herein.
The irrevocable Letter of Credit shall be negotiable by us upon submission to the bank of the related commercial invoices and the shipping documents specified in the credit, evidencing shipment. 

Any
fees, however designated, levied by a bank to open or amend a Letter of Credit, or effect payment in United States dollars by the opening bank, shall be borne by you. Any fees, however designated,
levied by the advising or collecting bank shall be borne by the IBM World Trade Corporation. 

Other
invoices for adjustments, additional charges, taxes, etc., if any, payable or reimbursable by you to us under this Agreement, may be issued subsequent to delivery to you and shall be payable in
full in United States dollars within thirty days of the date of the invoice. 

Failure
by you to establish a Letter of Credit in accordance with the provisions of this Section will entitle us to cancel this Agreement without liability on our part. 

EMEA  

The following terms apply to all countries in EMEA:

Section 1—Our Relationship  

In the subsection entitled "Other Responsibilities" the following replaces item 3:

3.    when
you are approved to market to Remarketers selective distribution Services, market them only to Remarketers that IBM specifically approves to market such Services; 

In the subsection entitled "Other Responsibilities" the following replaces item 4:

The following terms apply to all countries in Western Europe:

You
may actively market Products and Services only within Western Europe. You may not market outside this scope, and you agree not to use anyone else to do so. Your responsibilities under this
Agreement apply wherever you provide Products and Services in Western Europe. 

The following terms apply to the Republic of South Africa, Namibia, Swaziland and Lesotho.

You
may actively market Products and Services only within the Republic of South Africa, Namibia, Swaziland and Lesotho. You may not market outside this scope, and you agree not to use anyone else 

6

 

to do so. Your responsibilities under this Agreement apply wherever you provide Products and Services in such countries. 

The following terms apply to Algeria, Angola, Bahrain, Benin, Bostwana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, D.R. of Congo,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Liberia, Malawi, Mali, Malta, Mauritania, Morocco,
Mozambique, Niger, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Senegal, Sierra Leone, Somalia, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe:

You
may actively market Products and Services only within your applicable Territory. You may not market outside this scope, and you agree not to use anyone else to do so. Your responsibilities under
this Agreement apply whenever you provide Products and Services in your applicable Territory. 

The following terms apply to all other countries in EMEA:

You
may actively market Services only within (country name). You may not market outside this scope, and you agree not to use anyone else to do so. 

Section 2—IBM Services  

The following replaces the first paragraph in the subsection entitled "Invoicing, Payment and Taxes":

Amounts
are due upon receipt of invoice and payable in accordance with the payment option you selected. Details of any payment options will be specified in the operations guide. You agree to pay
accordingly, including any late payment fee. 

In the subsection entitled "Failure to Pay Any Amounts Due":

In item 1, replace the words "in writing" with "in the operations guide"

The following replaces the second sentence of item 5

We
may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against any amounts due us. 

The second paragraph is not applicable.

Section 4—Ending the Agreement  

The following replaces the second sentence in the fourth paragraph:

We
may offset any amounts due you against amounts due us. 

The following terms apply to the countries in EMEA, as noted:

The following terms apply to Botswana, Burundi, Eritrea, Ethiopia, Ghana, Kenya, Malawi, Malta, Mozambique, Nigeria, Rwanda, Sierra Leone, Tanzania, Uganda, Zambia, and
Zimbabwe:

Section 2—IBM Services  

The following replaces the first sentence in the subsection entitled "Invoicing, Payment and Taxes":

Unless
otherwise agreed to by us in writing, payment for each order shall be due and payable to our account in New York, U.S.A. (or another such account as is designated by IBM in writing) by means of
a confirmed and irrevocable Letter of Credit, in a form acceptable to us, to be issued prior to delivery to Free Carrier in accordance with INCOTERMS 1980 of the International Chamber of Commerce. 

7

 

Add the following as the second paragraph:

All
payments by either party to the other under any provisions of this Agreement shall be made in United States dollars. 

CENTRAL EUROPE and RUSSIA  

Section 2—IBM Services  

In the subsection entitled "Invoicing, Payment and Taxes" the following replaces the first paragraph:

You
agree to pay in accordance with the payment terms specified on the invoice or as otherwise agreed and communicated by IBM, including any late payment fee. Details of payment terms are specified in
the operations guide. 

Add the following at the end of the second paragraph:

However,
IBM reserves the right to make the respective payment at its election in U.S. dollars or in local currency, based on the official exchange rate on the date of payment, to your account in the
country in which you are located instead of crediting your account with IBM. 

EGYPT  

Section 2—IBM Services  

Add the following as additional terms to the subsection entitled "Invoicing, Payment and Taxes":

You
will pay by Letter of Credit for each shipment, or other form of payment as instructed by us. 

FRANCE  

Section 2—IBM Services  

The following replaces the first paragraph in the subsection entitled "Invoicing, Payment and Taxes":

Amounts
are due and payable upon receipt of invoice. You agree to pay accordingly, including any late payment fees. If payment for a one time charge is not made within 34 days from the date of
the invoice, you may be subject to late payment fees. If payment for quarterly billing of recurring charges is not made within 60 days from the date of invoice, you may be subject to late
payment fees. Late payment fee calculations will be specified in the operations guide. 

ISRAEL  

Section 2—IBM Services  

The following replaces the first paragraph in the subsection entitled "Invoicing, Payment and Taxes":

Amounts
are due and payable upon receipt of invoice. You agree to pay accordingly, including any late payment fees. If payment for a one time charge or payment for quarterly billing of recurring
charges is not made within 60 days from receipt of invoice, you may be subject to late payment fees. Late payment fee calculations will be specified in the operations guide. 

8

 

ITALY  

Section 2—IBM Services  

Add the following at the end of the first paragraph in the subsection entitled "Invoicing, Payment and Taxes":

Such
fees will be apportioned to the number of days of the delay. We may transfer the credit to a factoring company. If we do so we will advise you in writing. 

SPAIN  

Section 2—IBM Services  

Add the following at the end of the first paragraph in the subsection entitled "Invoicing, Payment and Taxes:

Such
fee will be apportioned to the number of days of the delay. We may transfer the credit to a factoring company. 

Section 4—Ending the Agreement  

The following replaces the first sentence:

Regardless
of the contract duration specified in the Profile, or any renewal period in effect, you may terminate this Agreement, with or without cause, on three months' written notice and we may
terminate, with or without cause, on six months' written notice. 

TURKIYE  

Section 2—IBM Services  

The following replaces the first paragraph in the subsection entitled "Invoicing, Payment and Taxes":

Amounts
are due and payable upon receipt of invoice. You agree to pay accordingly, including any late payment fees. Late payment fee calculations will be specified in the operations guide. 

Add the following as the last sentence of the subsection entitled "Failure To Pay Any Amounts Due":

For
future legal obligations, the related party will be responsible for its own part. 

LATIN AMERICA  

The following terms apply to the specific countries in Latin America, as noted:

BRAZIL  

Section 2—IBM Services  

Add the following as the third paragraph of the subsection entitled Prices and Payment

If
country law regarding price policies is altered, allowing monetary readjustment of price in shorter periods of time than the one already in effect, each of us agrees that our prices to you may be
revised as frequently and as soon as the law allows. However, if for any reason the official adjustment index becomes extinct or worthless, it is agreed that monetary readjustment will be based upon
any similar index produced by the second most important economic institution in the country, or by a new official index the local government establishes. 

In the subsection entitled "Prices and Payment" paragraph five which applies to Programs licensed on a recurring charge, is not applicable.

9

 

The following replaces the second sentence of item 5 in the subsection entitled "Failure To Pay Any Amounts Due",

We
may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against any amounts due us. 

The second paragraph is not applicable.

Section 4—Ending the Agreement  

The following replaces the second sentence in the fourth paragraph:

We
may offset any amounts due you against amounts due us. 

CHILE  

Section 2—IBM Services  

Add the following as the fourth paragraph in the subsection entitled "Prices and Payment"

When
our price to you is in local currency, price increases or discount reductions apply. When our price to you is in United States dollars, price increases do not apply. 

LATIN AMERICA SOUTH  

The following terms apply to all countries in Latin America South:

Section 2—IBM Services  

Add the following as the second paragraph of the subsection entitled "Invoicing, Payment and Taxes":

The
invoiced amounts shall be paid in United States dollars or their equivalent in legal currency, at the exchange rate applicable to dividends and/or profits, foreign transfers made by private
natural or legal persons, on the payment date, at the domicile of IBM, or whatever it may be determined by the latter,
on the dates established in the respective invoices. In the case of a bank holiday, the opening exchange rate shall be applied. 

The
payment shall be considered as duly made when IBM effectively receives the funds. 

In the subsection entitled "Failure to Pay Any Amounts Due":

The following replaces the second sentence of item 5:

We
may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against any amounts due us. 

The second paragraph is not applicable.

Section 4—Ending the Agreement  

The following replaces the second sentence in the fourth paragraph:

We
may offset any amounts due you against amounts due us. 

MEXICO  

Section 2—IBM Services  

Add the following as the fourth paragraph in the subsection entitled "Prices and Payment":

When
our price to you is in local currency, price increases are effective on the date of announcement. 

10

 

Add the following after the first paragraph in the subsection entitled "Invoicing, Payment and Taxes":

The
invoiced amounts shall be paid in United States dollars or their equivalent in legal currency, at the exchange rate applicable to dividends and/or profits, foreign transfers made by private
natural or legal persons, on the payment date, at the domicile of IBM, or whatever it may be determined by the latter, on the dates established in the respective invoices. In the case of a bank
holiday, the opening exchange rate shall be applied. 

The
payment shall be considered as duly made when IBM effectively receives the funds. 

The following replaces the first item in the list in the subsection entitled "Failure to Pay Any Amounts Due":

impose
a finance charge, as we specify to you in writing, on the portion which was not paid during the required period; 

PERU  

Section 2—IBM Services  

In the subsection entitled "Failure to Pay Any Amounts Due" the following replaces the second sentence of item 5:

We
may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against any amounts due us. 

The last paragraph is not applicable.

VENEZUELA  

Section 2—IBM Services  

Add the following as the third paragraph of the subsection entitled "Prices and Payment":

If
country law regarding price policies is altered, allowing monetary readjustment of price in shorter periods of time than the one already in effect, each of us agrees that our prices to you may be
revised as frequently and as soon as the law allows. However, if for any reason the official adjustment index becomes extinct or worthless, it is agreed that monetary readjustment will be based upon
any similar index produced by the second most important economic institution in the country, or by a new official index the local government establishes. 

The following replaces the second sentence of item 5 in the subsection entitled "Failure To Pay Any Amounts Due":

We
may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against any amounts due us. 

The sentence paragraph is not applicable.

Section 4—Ending the Agreement  

The following replaces the second sentence in the fourth paragraph:

We
may offset any amounts due you against amounts due us. 

11

 

NORTH AMERICA  

The following terms apply to the specific countries in North America, as noted:

CANADA  

Section 2—IBM Services  

The following is an additional subsection and follows the subsection entitled "Invoicing, Payment and Taxes":

Purchase Money Security Interest  

You grant us a purchase money security interest in your proceeds from the sale of, and your accounts receivable for, Products and Services, until we receive the amounts due.
You agree to sign an appropriate document, to permit us to perfect our purchase money security interest. 

CARIBBEAN NORTH DISTRICT  

Section 2—IBM Services  

Add the following as the last paragraph in the subsection entitled "Invoicing, Payment and Taxes":

If
any authority requires us to withhold taxes from our payments to you, we will do so and remit such to the taxing authority. If we are assessed withholding taxes, interest or penalties by such
authority with
respect to payments we made to you, you will reimburse us for such tax and for interest and penalties which are not due to IBM's negligence. 

UNITED STATES OF AMERICA  

Section 2—IBM Services  

The following are additional subsections and follow the subsection entitled "Invoicing, Payment and Taxes":

Reseller Tax Exemption  

You agree to provide us with your valid reseller exemption documentation for each applicable taxing jurisdiction to which we ship and Services. If we do not receive such
documentation, we will charge you applicable taxes and duties. You agree to notify us promptly if this documentation is rescinded or modified. You are liable for any claims or assessments that result
from any taxing jurisdiction refusing to recognize your exemption. 

12

  

 
 

IBM Business Partner Agreement
  International Attachment    
  

For the Services we approve you to market as specified in your IBM Business Partner Agreement International Services Profile, the terms of this Attachment modify and prevail
over the other terms of the IBM Business Partner Agreement. The Agreement (including this Attachment, but not necessarily transaction documents) is written in English. 

Under
the terms of this Attachment, the Business Partner Lead Company agrees to coordinate the activities of its Business Partner Participating Companies, and the IBM Lead Company agrees to coordinate
the activities of the respective IBM Participating Companies. All such Participating Companies are specified in the Profile in the "Schedule of Participating Companies". The IBM Lead Company may,
through notice to the Business Partner Lead Company, terminate approval of any such Business Partner Participating Company. In addition, you agree that if a Business Partner Participating Company
fails to fulfill their payment obligations to IBM under the terms of the Agreement, the Business Partner Lead Company is responsible for such obligations. 

The
"Schedule of Participating Companies" identifies for each country the respective Business Partner Participating Company and IBM Participating Company approved to transact under the Agreement. For
each such country 1) all references in the Agreement to "Country Name" are deemed to be the country associated with the two companies, 2) terms that are unique to such country are
included in each of the Agreement's applicable documents, and 3) Services acquired from the specified IBM Participating Company may be marketed only in such country unless specified otherwise
in the Agreement. 

The
Business Partner Lead Company will distribute copies of the Agreement (including this Attachment) to their Business Partner Participating Companies. The IBM Lead Company will distribute copies of
the Agreement (including this Attachment) to its respective IBM Participating Companies. Each Business Partner Participating Company and IBM Participating Company will acknowledge between each other
written acceptance of the Agreement by signing participating country version of the IBM Business Partner Agreement Acceptance Document—International. 

The
Business Partner Lead Company warrants that, in accepting the terms of this Attachment, all of its Business Partner Participating Companies are Related Companies. If a Business Partner
Participating
Company ceases to be a Related Company of the Business Partner Lead Company, the Business Partner Lead Company will immediately notify the IBM Lead Company and the Business Partner Participating
Company in writing of the Business Partner Participating Company's termination as a Business Partner Participating Company. Upon receipt of such notification, the IBM Lead Company will update the
"Schedule of Participating Companies" accordingly. 

IBM Trained Resource Requirements for Solution Providers and Resellers approved as IBM International Business Partners  

We group countries into zones within three geographies (Americas, Asia Pacific, and EMEA). We specify in the Profile the minimum number of IBM Trained Technical and Sales
resource you are to maintain for the countries within the zone for which you are approved or within the countries for which you are approved. 

Under
the Agreement you are allowed to share the IBM Trained Technical resources among the countries within a zone (unless specified otherwise in the Profile). Such resources may reside in any one or
more of the countries within the zone (unless specified otherwise in the Profile). IBM Trained Sales resources must reside and be used only in each zone for which you are approved. 

You
agree to achieve and maintain the Trained Resource requirements we specify. If you no longer meet the requirements, you agree to 1) notify us in writing within 30 days and
2) reinstate compliance 

1

 

with the requirements within 120 days, both from the date you no longer met the requirements. If you do not notify us or reinstate compliance as noted above, we may no longer approve you to
market the Services, as applicable, for which you lack trained resource under the Agreement. You may reapply for approval to market the Services when you achieve the requirements. 

2

  

 
 

IBM Business Partner Agreement
  Attachment for Network and e-business Services
  for Remarketers    
  

The terms of this Attachment prevail over the documents refered to below.

IBM
will provide network and e-business Services (herein referred to as "Service" or "Services") as more fully described in Transaction Documents that may include access to, and use of,
Customer Premises Equipment, services and networking facilities, as well as associated enhanced communications and support services. 

1. Definitions  

The following terms modify the "Definitions" section of the General Terms: 

Customer is a party to whom you remarket Eligible Services and provide User Identifications. A Customer may not remarket an Eligible Service. A Customer
may authorize End Users to access and use an Eligible Service for the Customer's business purposes only. 

End User is any party accessing an eligible Service, data, equipment or Programs whom a Customer authorizes, by any means, for example, a User
Identification, to use an Eligible Service. An End User may not remarket or authorize other parties to access an Eligible Service. 

Except
for this Attachment, all occurrences of the term "End User" are replaced by the term "Customer". 

Eligible Service is a Service that we approve you to remarket. 

Customer Premises Equipment (CPE) is equipment, its features, conversions, upgrades, elements, accessories, licensed internal code, software, or any
combination of them that we locate and install on your, your Customer's, or an End User's premises for the purpose of providing a Service. The term "Customer Premises Equipment" does not include
Machines sold or leased to you by IBM. 

Service Start Date of an Eligible Service is the date the Eligible Service is made available to you or your Customer. 

User Identification is a code or codes, such as a User ID or a password, which enable approved access to programs, data, or equipment as part of a
Service. 

2. Access to Eligible Services  

The following terms are in addition to the terms of the Remarketer Terms Attachment for Services:

When
we accept your order, we will provide to you User Identifications which enable access to Eligible Services. You may authorize the Customer to access an Eligible Service by providing a User
Identification to that Customer. The Customer may in turn provide to their End Users User Identifications for their access to the Eligible Services. You are responsible for the control and
distribution of User Identifications to Customers. You will require your Customers to be responsible for the control and distribution of User Identifications to End Users. We have no responsibility
for misuse of User Identifications we provide to you. 

You
agree to notify us in writing of a newly authorized Customer and of the User Identifications assigned to that Customer. You also agree to provide us with all information we require to enable your
Customers and their End Users to access an Eligible Service (or to terminate such access). 

Upon
notice reasonable under the circumstances, we may withdraw access to an Eligible Service from you when, in our opinion, you, your Customers, or their End Users cause any part of an Eligible 

1

 

Service to malfunction or if there is a failure to make changes which, in our judgment, are necessary to correct malfunctions. We will restore the Eligible Service when the problem has been corrected
to our satisfaction. We agree that when it is necessary to withdraw access to an Eligible Service from you, your Customers, or their End Users, we will make reasonable efforts to limit the withdrawal
of such access to that necessary to address the cause of the malfunction. 

3. Your Responsibilities  

The following terms modify the subsection entitled "Other Responsibilities" of the "Our Relationship" section of the General
Terms:

You
agree: 

	1.
	to
1) comply, 2) require your Customers to comply and 3) require your Customers to have their End Users comply, with all applicable laws, regulations, and
conventions, including, but not limited to, those related to data privacy, international communications, consumer transactions, and exportation and importation of technical or personal data;

	2.
	to
inform your Customers, and have your Customers inform their End Users, that each, as applicable, is responsible for obtaining all necessary governmental, regulatory, or statutory
approvals for their use of the Eligible Services, and to obtain any required permission if they use an Eligible Service to copy, download, display, distribute, or execute programs or perform other
works;

	3.
	that
you, and to inform your Customers that they, are responsible for data, programs, or other material provided by either of you for use with an Eligible Service, and for ensuring
that—

	a.
	your
use, and informing your Customers that their use, of an Eligible Service to provide data, programs, or other material does not result in our violating anyone's rights, and

	b.
	the
disclosure or use of the data, programs or other material through the Eligible Service does not breach any contractual relationship; 

	4.
	before
your Customers' End Users access an Eligible Service, to require your Customers to inform the End Users, in writing, of the applicable terms of this Agreement (for example, the
Eligible Services warranty) and that we have no liability to such End Users;

	5.
	to
inform your Customers, and require them to inform their End Users, that we are not responsible for the content of the information and data that either of them transmit using our
Eligible Services;

	6.
	to
make available at such costs as you may determine required marketing and support activities to your Customers and their End Users, including installation and application assistance
and technical support. We provide marketing and technical support to you (and not to your Customers or their End Users);

	7.
	to
report, or have your Customers report promptly to us, all suspected and actual problems with Eligible Services within a reasonable time after becoming aware of such suspected and
actual problems;

	8.
	to
assist us in tracing and locating Equipment;

	9.
	to
keep records of your Customers and the Eligible Services they use, including, as applicable, identification of the Eligible Service provided, the date of your Customer's initial
access to an Eligible Service, and the Customer's name and address;

	10.
	to
require your Customers to keep a record of End Users outside the Customer's Enterprise including the name and address of the End User, the date of initial Eligible Service access
by the 

2

 

End
User, and the Eligible Service provided by location of each Eligible Service transaction, including sales, credits, and warranty claims, for five years; 

	11.
	to
make reasonable efforts to conduct business activities with us (including order entry) using our automated electronic system, if available;

	12.
	to
arrange for your marketing and support personnel to attend training courses we provide within one year of the commencement date of this Agreement or within the first year that you
assign additional personnel to perform a particular function. We will inform you of the courses we provide. We provide required education courses to you on a tuition-free basis; however,
you are responsible for travel expenses, lodging and meals, and expenses for educational materials not included in the tuition fee; and

	13.
	to
never a) conduct any illegal activity using the Services or b) engage in other disruptive activities such as mass distribution of unsolicited messages to
indiscriminate e-mail addresses, use e-mail to initiate an attack on any person or their opinions, or attempt to gain unauthorized entry into computer systems. We may
immediately terminate your Services for failure to abide by these requirements. 

4. Internal Use  

You may acquire any IBM Global Services' Network Services for your internal use. We describe in writing how you may use such Services in advance of your acquiring them. Your
use of IBM Global Services' Network Services will count toward your revenue attainment 

5. Ordering and Delivery  

You may order Eligible Services from us as we specify in an Exhibit. We accept your order either by communicating to you in writing, including electronic communication (for
example, sending you an order confirmation or an invoice), or by providing the Eligible Service to you. You agree to order Eligible Services in sufficient time for them to count toward your minimum
attainment objectives, if applicable. 

Although
we do not warrant installation and availability dates, we will use reasonable efforts to meet your requested installation and availability dates. 

An
order may not be modified within 10 business days of the Eligible Service's estimated installation or availability date. We may not be able to honor a request for cancellation if it is received
less than 10 business days before the Eligible Service's estimated installation date or Service Start Date. If a cancellation charge applies, we will specify the cancellation percentage in the
Exhibit. We will advise you if the cancellation charge applies to an order you cancel. 

6. Price, Invoicing, Payment and Taxes  

The following terms replace the subsection entitled "Prices and Payment" in the "IBM Services" section of the Remarketer Terms Attachment for
Services:

Price and Discount  

The amount payable for an Eligible Service will be based on one or more of the following charges: 

	1.
	one-time
(for example, Eligible Service installation charges);

	2.
	recurring
(for example, a periodic charge for Eligible Services);

	3.
	usage
(for example, network traffic charges). 

3

 

Charges
for Eligible Services are billed, as we specify in a transaction document, in advance, periodically during the provision or performance of the Eligible Service, or after the Eligible Service
is completed. 

We
specify discountable and non-discountable charges, adjustment charges, credits, and education and reporting requirements in a transaction document. 

For
a discounted-charge Eligible Service, we will reduce your charges by the applicable discount percent we specify in an Exhibit. 

Price and Discount Changes  

We will not increase the Eligible Service charges during the first year of the contract period. Thereafter, we may increase Eligible Service charges by giving you three months'
written notice except for one-time charges which we may increase without notice. However, an increase to one-time charges does not apply to you if 1) we receive your
order before the announcement date of the increase and 2) we make the Eligible Service available to you within three months after our receipt of your order. Increases become effective on the
first day of a month. If the effective date as we specify in the notice is other than the first day of a month, the increase applies on the first day of the following month. 

When
the cumulative effect of an increase in Eligible Service charges in any one year of the contract period results in a change to our invoice to you of more than six (unless we specify otherwise in
writing) percent (determined by recalculating your last invoice using the new charges), you may terminate this Attachment by giving us written notice. We must receive the notice before the effective
date of the change. 

For
one-time charges, you receive the benefit of a price decrease when the Service Start Date occurs on or after the effective date of the decrease. 

For
recurring charges and usage charges, you receive the benefit of a decrease on the first day of the month following the effective date of the decrease. 

7. Warranty for Eligible Services  

For each Eligible Service, we warrant that we provide it: 

	1.
	using
reasonable skill and care; and

	2.
	according
to its current description contained in a transaction document. 

We
do not warrant uninterrupted or error free operation of an Eligible Service. We will identify in a transaction document Eligible Services that we do not warrant. 

The
warranty will be voided by misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a service or program for which we are not
responsible. 

You
will afford us a reasonable opportunity to correct any deficiency in an Eligible Service before being found in breach of our obligations under this Agreement. You will permit us to take all
appropriate measures to restore the Eligible Service to conform to its description. In addition, we may, at our option, substitute for or add to Eligible Services and take such other measures as may
be necessary, in each case, to correct an Eligible Service deficiency. 

We
are not responsible for the selection of, use of, and results obtained from, Eligible Services by you, your Customers, or their End Users. 

You
are not authorized to make any warranty commitment, whether written or oral, on our behalf. 

4

 

THESE
WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

WE
ARE NOT RESPONSIBLE FOR INVALID DESTINATIONS AND TRANSMISSION ERRORS IN, CORRUPTION OF, OR THE SECURITY OF YOUR INFORMATION CARRIED OVER FACILITIES OF THIRD PARTY PROVIDERS OF COMMUNICATION
CIRCUITS AND ASSOCIATED EQUIPMENT. WE DO NOT GUARANTEE THAT OUR SECURITY PROCEDURES WILL PREVENT THE LOSS OF, ALTERATION OF, OR IMPROPER ACCESS TO, YOUR INFORMATION. 

Unless
we specify otherwise, we provide non-IBM Eligible Services and Programs WITHOUT WARRANTY OF ANY KIND. However, non-IBM
manufacturers, suppliers, or publishers may provide their own warranties to you. Warranty terms for Programs are described in the Program's license terms. For non-IBM Eligible Services and
Programs we approve you to market, you agree to inform your Customers in writing 1) that the Eligible Services and Programs are non-IBM, 2) of the applicable manufacturer's
or supplier's warranty (if any), and 3) of the procedure to obtain warranty service. 

You
are responsible for all programs, data, or equipment you, your Customers, or their End Users provide which you, your Customers, or their End Users use to access the network. 

8. Customer Premises Equipment  

The following terms are in addition to the terms of the Remarketer Terms Attachment:

We
may install Customer Premises Equipment on your, your Customer's, or your Customer's End User's premises for the purpose of providing Eligible Services. The Customer Premises Equipment is, and will
remain, our asset and will not become your, your Customers, nor your Customer's End User's fixture or realty. 

Certain
Customer Premises Equipment may contain licensed internal code. We will identify this Customer Premises Equipment to you. Such Customer Premises Equipment may be subject to additional terms we
specify. 

No
right, title, or interest in or to the Customer Premises Equipment, or licensed internal code associated with it, or any related planning information, is passed. However, we will use such Customer
Premises Equipment to provide Eligible Services to you, your Customers, and their End Users. 

As
appropriate, we will provide you physical planning information for the Customer Premises Equipment. You will ensure that your Customers, and require that your Customers ensure that their End Users,
comply with that information in order to provide an environment meeting our specifications. 

Our Responsibilities  

We agree to: 

	1.
	install
at your, your Customers' or their End Users' sites (unless we specify otherwise), the Customer Premises Equipment we provide;

	2.
	maintain
the Customer Premises Equipment; and

	3.
	be
responsible for all dismantling, return, removal, and shipping charges for the Customer Premises Equipment. 

5

 

Your Responsibilities  

You agree that you, your Customers, and that your Customers require their End Users, as applicable, to: 

	1.
	be
responsible for loss of or damage to the Customer Premises Equipment caused by your, your employees', your agents', your Customers' or their End Users' intentional acts or
negligence;

	2.
	provide
us or our designee with all assistance reasonably necessary to permit us access to applicable sites to perform inspection, installation, preparation for return, or maintenance
as is appropriate;

	3.
	provide,
at no cost to us, adequate security to protect the Customer Premises Equipment from theft, loss, damage, or misuse;

	4.
	allow
us to install mandatory engineering changes (such as those required for safety) on Customer Premises Equipment;

	5.
	return
to us, or permit us or our designee to remove at our discretion, the Customer Premises Equipment and physical planning documentation at the expiration or termination of the
Eligible Service;

	6.
	not
alter the Customer Premises Equipment and any licensed internal code associated with it in any manner, not move it to other locations, nor transfer it to anyone else without our
prior written approval;

	7.
	keep
the Customer Premises Equipment free from all liens, charges, or encumbrances; and

	8.
	affix
on the Customer Premises Equipment any marking or label we require, as we specify. 

Additionally,
you agree that you or your Customers, as applicable, will provide and pay for the physical space and electrical power for the Customer Premises Equipment at applicable sites. 

9. Customer Transmitted Data  

The following terms are in addition to the terms of the Remarketer Terms Attachment for Services:

We
maintain security procedures for your, your Customers', and their End Users' data while it is stored on or transmitted over equipment and facilities we use to provide Services. You are responsible
for management of your data stored or transmitted in conjunction with your use of the eligible Service and you agree to inform your Customers and their End Users that they are responsible for
management of their data stored on or transmitted over the network. Such management includes, but is not limited to 1) backup and restoration of data, erasing data from disk space controlled by
you, your Customers or
their End Users, and 2) your selection and use of the security features and options that we provide as Eligible Services for your own use and for you to provide to your Customers and their End
Users. Apart from Eligible Services we provide, you are responsible, and you will inform your Customers and their End Users that they are responsible, for developing and maintaining management and
security procedures each of you deem appropriate, such as application logon security and encryption of data, to protect your and their information, as applicable. 

Solely
for the purposes of network maintenance, we may need to view and work with portions of the data you transmit over the network such as address header information. You agree that we may use,
copy, display, store, transmit, translate, rearrange or reformat, view and distribute the data domestically and internationally solely for such purposes. We agree not to reverse assemble, reverse
compile, or to disclose to third parties the information that you transmit over the network while using the Eligible Service (unless required by law, court order, an authorized government entity, or
as otherwise authorized by you). For the purpose of this Attachment, we treat your Customers', and their End 

6

 

Users' information as if it were yours. However, we shall not have any obligation or liability to any Customer or End User in this regard. 

You
agree that access to non-confidential ideas, concepts, know-how, and techniques contained in data viewed or worked with during network maintenance pursuant to the Agreement
and retained in our employees' memories will not prohibit or prevent us from developing or marketing any service or product. 

10. Changes to and Termination of Eligible Services  

The following terms are in addition to the terms of the Remarketer Terms Attachment for Services.

We
may, at our sole discretion and without liability to you, implement a change to an Eligible Service on our network. We will give you three months' written notice of a substantial change to an
Eligible Service's terms or description. We will give you one year's written notice if we terminate an Eligible Service (or if we change this one year notice period). However, if a third party claims
that a Product, Customer Premises Equipment, or application program that we provide as part of an Eligible Service infringes a patent or copyright, we reserve the right to terminate the Eligible
Service effective immediately. We will use reasonable efforts to replace the Eligible Service with one that is at least functionally equivalent, or, if that is not reasonably possible, give you a
prorated credit for any charges you paid in advance for the Eligible Service. If it is not reasonable to replace such Eligible Service with one that is functionally equivalent, you may terminate this
agreement with respect to that Eligible Service. 

We
will give you three months' written notice if we change invoicing procedures. 

You
agree to give us one month's written notice to terminate your use of, or remarketing of, an Eligible Service. The termination will be effective at that month's end. However, if you terminate this
Agreement or the remarketing of an eligible Service, without cause, you remain obligated to pay any minimums specified in your Acceptance Documents. 

11. General  

The following terms are in addition to the terms of the Remarketer Terms Attachment for Services:

Except
for the right to use application programs that we authorize you, your Customers or End Users to access through the Eligible Services, we grant no other rights to those programs to you, your
Customers or End Users. 

Our
network is generally available 24 hours a day, seven days a week. We reserve the right to schedule reasonable hours for maintenance or network changes at our discretion. 

12. Ending the Agreement  

The following terms modify the "Ending the Agreement," section of the Remarketer Terms Attachment for Services:

Both
of us agree that in the event either of us decides to end this Agreement for reasons other than material breach, we will mutually develop a disengagement plan and a reasonable schedule, then
implement the plan to terminate our respective activities under this Agreement 

Country Unique Terms  

EMEA  

The following terms modify this Attachment for the countries, as noted:

7

 

GERMANY  

Section 6—Warranty for Eligible Services  

The seventh paragraph is not applicable.

The following replaces the first sentence of the ninth paragraph:

Unless
we specify otherwise, we provide non-IBM Eligible Services WITHOUT WARRANTY OF ANY KIND. If we deliver non-IBM Products to you, the same warranty service as for IBM
Products are applicable unless otherwise agreed to in a transaction document. 

NORTH AMERICA  

The following terms modify this Attachment for the countries, as noted:

CANADA  

Section 7—Warranty for Eligible Services  

Add the following at the end of the section:

We
also have no liability for any disclosure of information that occurs as the result of our Service's delivery of your, your Customers', or their End Users' information, at your, your Customers', or
their End Users' direction and to a recipient you, your Customers, or their End Users, designate, when the delivery is made in the normal course of Eligible Service provision (for example, to an
incorrect delivery address provided by you, your Customers, or their End Users to us). We may disclose information to the extent required by law. 

You,
your Customers, and their End Users are responsible for selection and use of the security facilities and options that we provide. You, your Customers, and their End Users are responsible to
develop and maintain procedures (apart from the Eligible Services) to protect your, your Customers', and their End Users' information. You, your Customers, or their End Users are responsible for
backup and restoration of your respective information. 

For
the purposes of operation and maintenance we may use, copy, display, store, and distribute internally your, your Customers', or their End Users' information. We do not guarantee that these
procedures will prevent the loss of, alteration of, or improper access to, your, your Customers', or their End Users' information. 

For
transmission carried over interexchange carriers' and local exchange carriers' facilities, IBM Global Services is not responsible for transmission errors, or corruption or security of data. We
reassign to other customers data storage that you, your Customers, or their End Users return to us. We do not erase data storage and, in some cases, the next customer accessing a disk may be able to
read residual data. We are not responsible for your, your Customers', or their End Users' failure to erase sensitive data from disk space returned to us. 

You
are solely responsible for all data or text including both its content and accuracy, which is received, stored, routed or sent as a result of the Services we provide (such data or text
collectively referred to as data). You agree to defend, indemnify, and hold us harmless against any liabilities arising out of: 

	•
	any
injury to persons or property caused by any item sold or advertised in connection with your Data;

	•
	any
claim that any item sold or advertised in connection with your Data does not comply with all local and international safety and labeling requirements and
all other relevant local and international laws, treaties, regulations, ordinances, and the like; 

8

 

	•
	any
defamatory, libelous or illegal, or allegedly defamatory, libelous or illegal material contained within your Data;

	•
	any
material infringing or allegedly infringing on the proprietary rights (including but not limited to intellectual property rights) of a third party;

	•
	any
third party claim arising out of third party access or use of the Data;

	•
	any
claim, expense, action, cause of action, damage and the like arising in any way to and from those accessing a Service; and

	•
	any
claim by you that your data was compromised because of a failure to provide adequate security. 

If
you or anyone who has access to the Services provided other than us infringe any intellectual property right, copyright, patent, trademark, privacy right, or similar right of another in conjunction
with the Data, or if you fail to meet your material responsibilities under this Agreement, we may immediately, upon notice, terminate this Agreement, any or all of the Services under it, including
termination of authorization to maintain your Data on our equipment or to route your Data through our Services or our equipment. 

You
will take appropriate measures to inform your Customers and their End Users of these provisions. 

9

  

 
 

AT&T Global Network Services    
  

Managed Data Network Services Global Service Description  

The terms of the Service Provider Agreement (or any equivalent agreement signed by both of us) apply to this transaction. This Service
Description applies to Services provided in all countries where Managed Data Network Services are generally available. Not all Services or features are available in all countries. Please contact your
sales representative for Service availability information. In addition to the charges described in this Service Description and applicable Schedules of Charges, you will incur charges for other
applicable Services you may use, including account charges, which are described in the relevant Service Description and applicable country Schedule of Charges for such
Services.

Effective Date: September 1, 2001

CONTENTS  

	1.0
	Managed Data Network Services

	1.1
	Connectivity
Overview

	1.2
	Managed
Data Network Services

	1.3
	Frame
relay-based connections, support, and management

	1.4
	Frame
relay-based connections, backup options

	1.5
	Multiprotocol
Network Solutions

	1.6
	Leased
Line Network Services

	1.7
	Service
Level Agreement

	1.8
	Firewall
Feature

	1.9
	Remote
Access

	1.10
	Traveling
User Support

	1.11
	Global
Connect Package

	1.12
	Discounts

	1.13
	Help
Desk Support

	1.14
	Acceptable
Use Policy

	1.15
	Security 

1.0 Managed Data Network Services

1.1 Connectivity Overview  

Managed
Data Network Services provides international data communication between selected countries where the Service Provider Agreement is in place with
local service providers ("Local Service Provider") and other affiliates. Managed Data Network Services allows you to access a global network and authorized services using remote access (dial) and
leased line communications from various types of data communication equipment and data communication networks including: 

Data
terminal controllers 

Host
and midrange processors 

Local
area networks (LANs) and LAN servers 

Personal
computers and workstations with terminal emulators 

1

 

Systems
Network Architecture (SNA) subarea networks 

SNA
Advanced Peer-to-Peer NetworkingTM (APPNTM) networks 

X.25
networks and controllers with data terminal equipment (DTE) (withdrawn from marketing). 

You
can use international data communication with various data communication equipment and Transmission Control Program/Internet Protocol (TCP/IP), Internetwork Packet Exchange (IPX), Systems Network
Architecture (SNA) and Advanced Peer-to-Peer Networking (APPN). Once your data communication equipment or network is connected to the global network through an affiliate, a
preferred provider or Local Service Provider, users and applications that you authorize can communicate with other authorized users and applications on the global network. 

1.2 Managed Data Network Services  

Managed
Data Network Services is a family of remote access and managed wide area networking (WAN) services that provides communications through remote access and high speed leased line managed
connections to the global network from one or more of your designated locations. Managed Data Network Services wide area networking connections are individually ordered and scheduled. 

Managed
Data Network Services wide area networking includes: 

Frame
relay-based connections 

Multiprotocol
support 

SNA
support 

TCP/IP
support 

Multiprotocol
Network Solutions 

Leased
Line Network Services 

Firewall
feature 

Service
Level Agreement 

Managed
Data Network Services remote access includes: 

Remote
Access 

Traveling
User Support 

Firewall
feature 

Managed
Data Network Services is provided in selected countries in Asia Pacific, Canada, Europe/Middle East/Africa, Latin America, and the United States by affiliates or local service providers
through the global network. 

A
continuous non-dial dedicated telephone connection using appropriate equipment and modems or digital service units (DSUs) is referred to as "leased line access." A leased line connection
to the global network is for the sole use of the Enterprise contracting for the leased line unless explicitly authorized by the Local Service Provider. 

1.2.1 Service hours  

The
global network is available 24 hours a day, 7 days a week, 365 days a year, except for scheduled maintenance. Scheduled maintenance times for the network are: 

US and Latin America: 3:15 a.m. until 4:45 a.m. Eastern time on Sunday. 

Canada: Frame relay based service maintenance is from 3:00 a.m. until 4:450 a.m. Eastern time on Sunday. Other service maintenance is from
3:00 a.m. until 6:00 a.m. Eastern time on Sunday. 

Asia Pacific: Frame relay network maintenance is from 3:00 a.m. until 5:00 a.m. Central European Time on Sunday. SNA network maintenance
is from 2:00 a.m. until 5:00 a.m. on Monday Japan local time. 

Europe, Middle East, Africa: 3:00 a.m. until 5:00 a.m. Central European Time on Sunday. 

2

 

The
service providers reserve the right to perform maintenance at other times inorder to maintain the network. If any maintenance outage needs to be scheduled at other times due to, for example,
government inspections or power maintenance, customers will usually be given at least 30 days' notice. 

1.3 Frame relay-based connections, support, and management  

Managed
Data Network Services for frame relay connections provides standard support for TCP/IP, SNA and Internetwork Packet Exchange (IPX) protocols. 

Your
use of Managed Data Network Services for frame relay-based connections will incur some or all of the following types of charges: 

Monthly
Charges 

Managed
access connection charge, based on bandwidth access speed; 

Postal
Telephone and Telegraph (PTT) telecommunication leased line circuits charges or surcharges in some countries; 

Customer
Premises Equipment (CPE) charge, based on type, capacity and functions for each managed access connection; 

Protocol
charges, based on supported protocol for each managed access connection; 

Permanent
virtual circuit (PVC) charge, based on committed information rate (CIR) bandwidth and PVC access type and source and destination for each PVC defined. 

One-time
installation charges 

Managed
access connection charge (including the port and CPE), based on bandwidth access speed, 

PTT
telecommunication leased line circuit charges or surcharges in some countries, and 

PVC
definitions (includes CIR definition); 

and

Conversion
charges as applicable. 

The
above monthly charges are proratable and the above one-time installation and conversion charges are not proratable. 

We
provide you with the following for MDNS frame relay-based connections: 

Consultation
for network design including— 

review
of the traffic patterns you provide us to recommend CIR and managed access connection access speed, 

topology
review to determine PVC requirements, 

recommendation
of CPE including routers and FRADS, DSU/CSU and modems to meet current and forecasted needs which you specify, consequent with our need to manage, maintain, operate and provide reports
based upon them; 

Assistance
with— 

communicating
with the PTT or local carrier for installations, moves, adds or changes, 

communicating
with various hardware and/or software vendors, 

obtaining
registered IP addresses from the InterNIC or equivalent standards body such as RIPE in Europe; 

Installation
support including— 

connection
and test of access lines to the access point, 

CPE
ordering, configuration, and associated software loading, staging and testing, 

configuration
of our backbone switches, 

registration
of your information and network topology in our databases; 

Network
management including— 

proactive
7 × 24 monitoring from our network management centers (which may be outside the country) of all the components we supply, 

help
desk support in local languages, 

3

 

interface
with the PTT or local carrier in the event of disruption in service performance and capacity management. We will monitor network performance and capacity and advise as necessary any
recommendations for line speed, CPE or CIR upgrades, 

change
management. If changes to network configurations are necessary at a given location based upon notification from you, we will review these new requirements and make recommendations as necessary.
We will also manage any changes to the network that we deem necessary to help avoid effect to the customer without prior notification, 

scheduled
software maintenance upgrades for CPE to help ensure our hardware and software are appropriately configured for transmission of traffic, 

problem
management; logging, tracking and escalation of reported problems based on customer-specified severity levels. Dispatch of PTT or local carrier service personnel. 

1.3.1 Managed Access Connections  

A
customer account may only enroll in either fixed site price or standard managed access connections within the same customer network. 

1.3.1.1 Managed Access Connections, Standard  

The
standard managed access connection represents the connection from the CPE at your designated location to the global network frame relay network or preferred provider network and includes the
procurement and provisioning of the CPE, access line and physical frame switch port and the maintenance and management of the component parts we provide. There is a monthly charge for each managed
access connection. 

1.3.1.2 Managed Access Connection, Fixed Site Price  

The
fixed site price managed access connection represents the connection from your designated location to the global network frame relay network and includes the provisioning of the CPE, access line
and physical frame switch port and the management of the component parts. The fixed site price managed access connection also includes, at no additional charge: 

cross
over PVC definition for access to existing multiprotocol connections and IP remote access connections; 

PVC
definitions for communication between and among other fixed site price managed access connections except for international communications. 

There
is a PVC definition installation and monthly recurring charge for all other PVC definitions, including but not limited to PVC definitions for communication between fixed site price and standard
managed access connections and any backup PVC definitions such as those required for backup connections. 

There
is a monthly charge for each fixed site price managed access connection. Fixed site price managed access connections are available in two throughput levels (standard and high) at selected
speeds. 

1.3.1.2.1 Managed Access Connection, Fixed Site Price, International Surcharge

There
is a monthly international surcharge for international communications between and among other fixed site price managed access connections under the fixed site price managed access connection
option. International communications between fixed site price and standard managed access connections will incur the applicable PVC definition installation and monthly recurring charge 

4

 

1.3.2 Protocols  

Protocol
charges cover the appropriate configuration and maintenance of the hardware and software we provide for successful transmission of TCP/IP, IPX and SNA across the wide area network. Managed
access connections can support a single protocol or multiple protocols in any supported combination. 

1.3.3 Customer Premises Equipment  

For
each leased line connection, we provide the router or frame relay access device (FRAD), data service unit/channel service unit (DSU/CSU) in those countries where the CSU/DSU is not provided by the
local PTT carrier and asynchronous modem for the router or FRAD at your designated location. This allows us to remotely perform problem determination, diagnostics and repairs. For each managed access
connection, we provide network guidance, installation of the connection and associated equipment, component management and network management. If you select the SDLC device adapter on the router, we
will configure to a specification agreed with you. A customer premise Equipment (CPE) monthly recurring charge applies for routers or FRADs configured for either a standard or fixed site price managed
access connection 

1.3.4 PVCs  

PVCs
are logically defined connections linking customer locations across the frame relay network. The CIR associated with each PVC represents the amount of data in bits per second the network intends
to transport for each connection. Bursts are allowed above the CIR value up to the access speed of the managed access connection. Burst traffic will be delivered when capacity allows. Multiple PVCs
can reside within one managed access connection, subject to the supported limits. PVC CIR values are defined in a bi-directional basis. For each virtual private network access PVC, the
applicable monthly PVC charge will be charged to each managed access connection site on each end of the PVC based on the source and destination of the PVC and the CIR which is selected. We register
each PVC you order and define the CIR value for each PVC. 

Under
Managed Data Network Services for frame relay connections we also provide optional PVC access to— 

TCP/IP
remote access and multiprotocol network solution users; 

SNA
remote access network and device users; 

the
Internet; 

and
applications on the global network. 

A
customer may request such a Crossover PVC to multiprotocol network or SNA network connections, or the Internet. For Crossover PVCs, the full charge applies to the managed access connection from
which that PVC is defined and is based on the PVC type and the CIR which is selected. 

1.3.5 Managed Access Connection Installation  

1.3.5.1 Installation  

We
or our designee will: 

install
the modem, DSU and router or FRAD at your location and the modem and DSU at our appropriate location; 

arrange
the installation of the leased line connection with the local PTT, interexchange or local exchange carrier; and 

5

 

configure,
register and test the leased line connection to the global network. Installation charges are due upon acceptance of an order and payable upon installation or cancellation of the order.
Coordination of standard international site connections is included in the installation charge. 

The
customer is responsible for providing inside wiring facilities to extend the leased line connection circuit from the DEMARC Minimum Point of Penetration to the location in the building where the
telephone jack is to be located to set up the equipment. This includes any inside wiring extension which requires conduit, repeaters, equipment, core drilling between floors, or other special efforts
to extend the leased line connection circuit from the DEMARC Minimum Point of Penetration. 

A
connection that uses Customer Provided Access (CPA) Facilities is one in which the access line connecting the customer site to the AT&T network is comprised of a circuit controlled by AT&T (AT&T is
the Customer of Record) and a circuit controlled by the Customer (Customer is the Customer of Record). The two circuits are cross connected at a predetermined Central Office (CO) to establish the
end-to-end connection between the AT&T network and the customer's designated location where the Customer Premise Equipment (CPE) is to be installed. 

A
connection that uses Customer Provided Access Facilities is a nonstandard connection since AT&T does not control the entire access line end-to-end. Example, Customer owned
DS3 connection where the AT&T circuit connects to a predetermined channel on the DS3. Connections that use CPA facilities do not qualify for Standard or Gold Service Level Agreement 

Additional
Customer responsibilities for Customer Provided Access facilities include: 

Placing
all orders for the circuits which are on the Customer Provided Access Facilities; 

All
costs associated with the circuits which are on the Customer Provided Access Facilities; 

Providing
a Letter of Agency (LOA) specifically identifying the Customer Provided Access circuits and authorizing their local service provider to accept an order from AT&T to connect to those
circuits. The LOA should be detailed enough as to clearly define the limits of the agency to only that portion of the facility which is to be used by AT&T; 

Providing
detailed specifications identifying the CO or POP and circuit information where the "cross connect' will take place; and 

Interfacing
with the service provider of their CPA facilities for installation, service issues and problem determination activities. 

1.3.5.2 Start Date

The
Start Date when a new standard frame relay based connection will be made available to you will be agreed upon receipt of your signed contract and order letter. Orders may also be communicated to
us by e-mail or fax in selected countries. Installation is defined as complete once the CPE has been PINGed, as ppropriate; your end-to-end permanent virtual
circuits (PVCs) have been verified; and we have begun management surveillance of the service. Billing will begin after successful PING, as appropriate, and PVC verification tests are complete, and
management surveillance of the site has begun except in the event that we are unable to complete the installation because of customer actions, including the unavailability of the customer provided
dial telephone line for problem determination and connection management, in which case billing will commence on the original scheduled date. 

1.3.5.3 Connection Management

We
will: 

manage
the connection and will notify and work with the local PTT, interexchange or local exchange carriers in case of a disruption in service; 

provide
router and FRAD management for the CPEs on your premises used to connect to an global network frame relay port, including network diagnosis should the leased line connection become inoperable; 

6

 

initiate
a dial connection to the routers and FRADs on your premises to perform management tasks. Digital Service Units, modems, routers and FRADs we provide at your designated locations are installed
on your premises solely for our use in providing the Service; we retain ownership of this Equipment and software. This Equipment, including any licensed internal code, is provided under the terms
specified in the appropriate Section describing "Equipment" or "Customer Premises Equipment" in your Agreement with us; and 

provide
assistance in obtaining registered IP addresses. 

1.3.5.4 Standard Managed Access Connection Installation  

There
is a one time installation charge for each standard managed access connection. 

1.3.5.5 Fixed Site Price Managed Access Connection Installation  

There
is a one time installation charge for each fixed site price managed access connection. 

1.3.6 PVC Installation  

There
is a one time installation charge for each PVC installation. We register each PVC you order and define the CIR value for each PVC. 

1.3.7 Conversion  

You
can request a change in leased line access speed and/or functional support of an installed managed access connection, including CPE. We charge you a one-time conversion charge for each
request based upon the type of request. 

For
each conversion, we will register, arrange for installation and test the circuit as appropriate. If the functional support change requires, we will configure and arrange for installation of new
CPE which may result in a higher monthly charge. Conversion charges are due upon acceptance of an order and payable upon installation or cancellation of an order. 

1.3.8 Cancellation of a Location or PVC  

The
cancellation of a site or PVC CIR will be done upon receipt of your cancellation letter and will be effective after 30 day's notice unless otherwise provided for under the Global Connect
Package or other applicable transaction document. Any PTT or local carrier charges continuing after you cancel a location and prior to the end of the contract will be passed through to you. 

1.3.9 Special Requests  

We
will invoice you one-time local PTT, interexchange carrier and local exchange carrier charges including taxes, franchise charges and credits that we incur plus an administration charge
as a result of your special requests such as any special charges for expediting orders or moving already installed leased lines. 

13.10 Voice over Internet Protocol (VOIP) feature  

The
Managed Data Network Services Voice over Internet Protocol (VOIP) feature enables a Customer to transmit Customer On-to-On, outbound non-800/888 and calling
card, telephone calls between Customer PBXs using Internet Protocol ("IP"). The PBXs must be connected to AT&T provided Managed Data Network Services frame relay connections, which are attached to the
AT&T global 

7

 

frame relay network. The Customer provided PBXs at each Customer site are attached to the AT&T provided routers and reprogrammed so that On-to-On telephone calls are routed to
the AT&T routers instead of to the public switched network. At the router the telephone call is digitally encoded, compressed, and packetized into an IP H.323 standard packet. The telephone call is
then sent together with the Customer's data transmissions over the frame relay connection to the AT&T global frame relay network to another router. At the terminating router the telephone call is
converted back to analog and sent to a Customer provided PBX that is attached to the terminating router. A separate PVC for voice traffic is established over AT&T global frame relay network to
transmit the telephone calls. AT&T installs a voice card in each CPE router. The voice card is the point at which the PBX or Key System attaches to the Managed Data Network Services frame relay
connection router and can be either analog or digital to match the Customer's PBX or Key System. 

The
AT&T provided routers for the VOIP feature are designed to: 

compress
each telephone call to approximately 13.5 kilobits; 

employ
strict priority queuing for voice traffic, weighted fair queuing is employed for other traffic; 

compress
IP header information; and 

employ
Frame Relay Forum.12 standard. 

Based
upon the site information: 

AT&T
will inform Customer: (i) what upgrades (if any) are needed to the Customer's PBX(s); (ii) the number and type connections that are needed between the Customer's PBX and the AT&T
router (which in turn determine the number and type voice cards); and (iii) any necessary increase in the frame relay connectivity speed. The Customer will order, install, pay for and maintain
such upgrades and connections, including any construction associated with additional connections; 

AT&T
will order, install, and maintain: (i) a voice interface card in each site router and (ii) a voice module/rack into which the voice cards are placed for each AT&T provided router; 

AT&T
will attach the connections from the PBX that the Customer provides to the router voice interface card; and 

AT&T
will work with Customer to jointly develop a PBX dial plan that Customer will give to their PBX vendor to code into Customer's PBXs. The dialing plan will indicate the routing of telephone calls
based on the digits dialed and will include alternate public switched network routing if AT&T global frame relay network routes are inoperable or busy. Customer is responsible for getting their PBX or
Key System provider, at Customer's expense, to install the required changes to the PBX hardware and software to implement this dialing plan. 

AT&T
will turn the VOIP feature over to the Customer for use after it has been installed and tested. 

Prerequisites/Restrictions:  

Customer
must have the VOIP feature and Managed Data Network Services frame relay connections installed at the Customer sites at which telephone calls will start or terminate; 

The
VOIP feature is only supported on selected routers provided by AT&T. Customers may need to upgrade routers for existing connections; 

The
Managed Data Network Services frame relay connection must have enough bandwidth to establish at least one virtual private network PVC of the required bandwidth to carry the Customer's voice
transmissions. The bandwidth of an existing connection may need to be increased; 

The
Voice over IP feature is available in selected countries, a list of which will be provided upon request; 

Selected
makes and models of PBX equipment are supported, a list of which will be provided upon request; 

The
VOIP feature only supports Closed User Groups; 

8

 

Customer
must modify their PBXs such that telephone calls coming in on the PVC connection cannot be connected to outbound trunks directly connected to the public switched network; 

The
VOIP feature does not support Off-to-On and On-to-Off telephone calls such as 800 and 888 toll free telephone calls, 411 information telephone
calls, and 911 emergency telephone calls. AT&T urges Customers to insure that their PBXs do not transmit such calls over the VOIP feature; 

The
VOIP feature can be used for quality facsimile transmissions, but the coding algorithms AT&T employs will usually send each page at approximately 9.6 kilobits. AT&T asks Customers to take such
increased transmission volumes into account if Customer plans to use VOIP for facsimile transmission; 

Customer
should route telephone calls that originate from modems to the public switched network. The VOIP feature supports such calls, but the speed of such calls will be faster across the public
switched network; and 

Customers
should insure Customer has a private switched network backup route through Customer PBXs so that overflow calls routed by the VOIP feature router back to the Customer's PBX are not lost. 

Customer
agrees to provide AT&T with the detailed site information necessary for AT&T to provide input for the design of the solution and develop a dial plan. Such information includes, but is not
limited to, PBX configuration, current and future call volumes and number of simultaneous calls. 

Customer
also agrees to perform the following additional activities: 

cooperate
with AT&T during all phases of site installation; 

send
the Customer's PBX manufacturer a letter of agency authorizing AT&T to contact the PBX manufacturer directly to coordinate testing and problem determination of the VOIP feature for a limited
period of time at specified sites; and 

assign
at each site a single point of AT&T contact. 

Customer
agrees to pay AT&T the following charges for the VOIP feature: 

a
recurring monthly charge for the management of the specific VOIP feature option. This monthly charge is for the management of one or more analog voice cards or for each digital voice card. One
analog voice card can accommodate up to four analog connections and one digital voice card can accommodate up to 24 digital connections. 

a
one time installation charge for each voice card that is installed in a router after the router has been initially installed. 

charges
for a separate PVC for voice usage. 

router
upgrade and installation charges, if required. 

Specific
VOIP feature options: 

VOIP
feature option 02—4 analog voice ports, 56/64kbps frame relay based connection 

VOIP
feature option 04—8 analog voice ports, 128kbps frame relay based connection 

VOIP
feature option 07—1x12 digital T1 voice ports, 56/64kbps frame relay based connection 

VOIP
feature option 09—1x12 digital E1 voice ports, 56/64kbps frame relay based connection 

VOIP
feature option 06—12 analog voice ports, T1 frame relay based connection 

VOIP
feature option 08—1x24 digital T1 voice ports, T1 frame relay based connection 

VOIP
feature option 10—1x30 digital E1 voice ports, E1 frame relay based connection 

1.3.11 Class of Service (COS) feature  

Class
of service is a feature of Managed Data Network Services, which allows the customer to classify its frame relay based traffic into different levels of service. Customer traffic is differentiated
at the Customer site router into classes of service with a maximum of 3 classes: CoS2, CoS3, CoS4. The class of service feature does not alter the Service Level Agreement for Managed Data Network
Services. 

9

 

Frame
relay traffic routes are defined by PVCs from customer site router to customer site router. The customer can classify its traffic within the PVCs into different levels of service. The CPE uses
this classification to allow the CPE to differentiate the traffic and prioritize the applications before transmission through the network. The objective is to optimize the access link utilization, as
well as the service offered to the different types of applications. In the case of access congestion, high priority traffic takes precedence. 

The
concept of differentiated classes of service is based on a classification at the Customer site router of the customer traffic into a maximum of 3 classes: CoS2, CoS3, CoS4. To implement the class
of service feature, the customer fills out a matrix where the customer indicates which traffic should be in which class, and what bandwidth or committed data rate (CDR) is needed for each class. This
matrix can be built with assistance from AT&T designated personnel. 

Customers
may use the following parameters to classify the traffic: origin IP address, destination IP address, input interface, port number and application protocol. All traffic not explicitly
classified will be mapped into the lowest class of service. 

In
addition, IP precedence bit setting can also be used to map traffic into a class of service, if it has been set by the customer/application before the traffic arrives in the CPE. 

The
class of service feature is designed to provide a minimum bandwidth to every class of service, while providing a strict priority to CoS2. The total traffic is managed as a function of the
specified bandwidth (CDR). MDNS Class of Service reports are provided for data classes (CoS2-4) and cover: 

Traffic
Utilization by Class of Service 

Packet
delivery by Class of Service 

Site
to Site response times (latency) by Class of Service 

The
different classes of service are: 

—COS2: Designed to carry premium business applications with strict requirements in terms of end to end delays, and end to end packet
delivery 

—COS3: Designed to carry priority business applications with strict requirements in terms of packet delivery, and delay constraints. 

—COS4: Designed to carry standard business applications, with no guarantee. 

AT&T
may modify the descriptions of the classes of service and/or add classes of service without prior notice. 

1.3.12 Your Responsibilities  

You
are responsible for: 

designating
a person who will be the technical focal point to work with the Local Service Provider to help promote a successful implementation; 

providing
to us traffic estimates for our use in formulating the managed access connection port speed and CIR; 

providing
a dial telephone connection per our specifications at your premises and cabling to connect your LAN equipment to the FRAD or router we provide, to allow us to connect a diagnostic modem
which we provide; 

configuring
and cabling, installation and maintenance of your local LAN and providing necessary application software for it; 

providing
LANs that use the protocols we support; 

paying
any InterNIC or equivalent fees associated with your registered IP addresses; and 

specifying
to us the IP address relationship for the LAN communication that you authorize. 

10

 

1.4 Frame relay-based connections, backup options  

You
may select a backup option for your managed access connection leased line connection and/or your designated network access point to an alternate network access point on the global network frame
relay network. Backup options (and backup option charges, including PVC definition charges) apply to both standard managed access connections and fixed site price managed access connections. 

1.4.1 Frame relay-based connections, managed access connection backup  

A
leased line standby backup managed access connection from your designated location to an alternate network access point on the global network frame relay network includes connecting to the primary
CPE and provisioning an alternate access line and alternate physical frame switch, port and the management of the component parts. The leased line standby backup will also provide node site diversity
in selected countries. The backup connection will require backup PVCs defined with the same CIRs as the primary PVCs. The backup connection is designed to take control if the primary connection should
fail, otherwise the backup PVCs will be idle. A backup connection may require a change in the router and may cause the primary connection to incur a higher customer premise equipment monthly charge. A
backup managed access connection will incur an installation charge and monthly charge as well as backup PVC installation and monthly charges. 

1.4.2 Frame relay-based connections, ISDN dial backup  

You
may also select ISDN dial backup to connect a specified site of one of your managed access connections directly to another specified site of one of your managed access connections which are both
in the same country (or in different countries in some geographic regions), bypassing the global network frame relay backbone network. The ISDN dial backup requires ISDN features on CPE which serves
as an interface to the ISDN service provider. This type of backup connection may require a change in the router and may cause the primary connection to incur a higher customer premise equipment
monthly charge. The ISDN dial backup does not normally require operator intervention provided the ISDN connection is functioning properly at both terminal locations. You are responsible to notify us
and work with us to test the ISDN dial backup connection after installation and every three to four months to verify operational status. We will make arrangements with the ISDN service provider and
pay the ISDN service provider charges associated with the ISDN backup connection at both of your sites for each ISDN backup connection. Each ISDN backup connection will incur installation and monthly
charges. There are no additional backup PVCs required for this type of backup option. 

1.4.2.1 Alternatives  

Alternatively,
you may select a line backup solution from your designated location to your network access point on the global network frame relay network which provides backup for your leased line
circuit. This includes connecting your CPE to the same primary network access point via PTT or local carrier-provided ISDN backup, or other special devices we may provide, which detects a failure on
the primary leased line circuit and establishes a connection over the backup solution. There are no additional backup PVCs required for this type of backup option. The ISDN support is provided in the
special devices provided by either the PTT or by us. 

Where
ISDN support is available, you may also select a backup managed access connection to be provided via ISDN. An ISDN connection may require an ISDN interface feature in the customer premises
equipment and an additional device in the network access point which will incur an additional charge. 

11

 

1.4.3 Service Availability  

The
global backbone network is designed to provide high availability. Switches within the backbone are generally connected to other switches with multiple routes across the switched backbone. This
redundancy provides a high level of resilience. In addition, switches within this network infrastructure are generally configured with dual fans and power supplies in an environment with uninterrupted
power sources. 

1.4.4 Reports  

In
countries where we provide a Managed Data Network Services service level agreement for frame relay based connections, we provide reporting designed to help you understand and better utilize your
frame relay based connections. Reports are provided in a format we deem appropriate and shall cover: 

	•
	Line
utilization

	•
	PVC
utilization

	•
	PVC
latency

	•
	Packet
delivery

	•
	PVC
availability 

Content
and format of the above reports are subject to change without notice. We maintain an Internet Web site where the above reports may be obtained. We will authorize up to five IP addresses
(users) for access to this Web site. User access will be limited to data which is appropriate for their enterprise only. 

1.5 Multiprotocol Network Solutions  

Multiprotocol
network solutions provide communications through high speed leased line multiprotocol connections to the global network from one or more of your designated locations. Multiprotocol
network solutions connections are individually ordered and scheduled based on your requirements. 

Multiprotocol
network solutions are available in selected countries in Asia, Europe/Middle East/Africa and Latin America. Your use of multiprotocol network solutions will incur some or all of the
following types of charges: 

Monthly
charges 

multiprotocol
connection charge, based on bandwidth access speed, 

Postal
Telephone and Telegraph (PTT) telecommunication leased line circuits charges or surcharges in some countries, 

CPE
based on type, capacity and function for each multiprotocol connection; and 

protocol
charges, based on supported protocol for each multiprotocol connection; 

One-time
installation charges 

Multiprotocol
connection charge, based on bandwidth access speed; 

PTT
telecommunication leased line circuit charges or surcharges in some countries; 

and 

Conversion
charges as applicable. 

1.5.1 Multiprotocol Network Solutions connections  

For
multiprotocol network solutions, we provide the leased line connection, and the router, Digital Service Unit (DSU) and asynchronous modem for the router at your designated locations. 

12

 

We
manage the connection and will notify and work with the local PTT, interexchange or local exchange carriers in case of a disruption of service. We also provide router management for the routers on
your premises used to connect to the global network, including network diagnosis should the leased line connection between the routers become inoperable. We initiate a dial connection to the routers
on your premises to perform management tasks. 

For
multiprotocol network solutions we support selected access speeds and data protocols to enable communication with Ethernet Local Area Networks (LANs), Token Ring LANs, or SDLC devices at your
designated locations. The routers we provide at your locations will have an adapter for attachment of the LAN or SDLC devices and a serial adapter for attachment of the leased line connection. Digital
Service Units (DSUs), modems, and routers we provide at your designated locations are installed on your premises solely for our use in providing the Service; we retain ownership of the Equipment and
software. This Equipment, including any licensed internal code, is provided under the terms specified in the appropriate Section describing "Equipment" or "Customer Premises Equipment" in your
Agreement with us. If you select the SDLC device adapter on the router, we will make reasonable efforts to support the SDLC devices. However, we do not warrant the operation of the SDLC devices
attached to the router. 

At
our option, we may provision a multiprotocol network solution connection to the global network over a frame relay or other suitable technical infrastructure. As part of such a connection, we will
provide the single required PVC definition from the customer site to the global network with a CIR equal to the effective performance of the multiprotocol network solution connection. 

There
is a monthly charge for each multiprotocol network solution leased line connection and its options based upon the access speed of the connection and the options you select. In addition, we will
invoice you and you will pay the PTT, local exchange carrier and/or interexchange carrier installation and monthly charges, including applicable taxes, plus an administration charge. 

1.5.2 Multiprotocol Network Solutions installation  

We
will: 

install
the modem, DSU and router at your location and the modem and DSU at our appropriate location. Our designee may perform this installation; 

arrange
the installation of the leased line connection with the local PTT, interexchange or local exchange carrier; 

configure,
register, and test the leased line connection to the global network; and 

coordinate
standard international multiprotocol network solution connections. 

Installation
charges apply for the above activities as specified in the Schedule of Charges. Installation charges are due upon acceptance of an order and payable upon installation or cancellation of
the order. 

There
is a one-time installation charge for each multiprotocol configuration leased line connection and a one-time installation charge for each multiprotocol configuration
backup option. 

1.5.3 Multiprotocol Network Solutions, backup options  

Where
ISDN support is available, you may select ISDN backup support. The ISDN connection may be used for backup purposes only. We provide an ISDN interface feature in each customer premise equipment
and ISDN backup ports on an alternate node. 

You
may also select a line backup solution from your designated location to your network access point on the global network multiprotocol network which provides backup for your leased line circuit.
This
includes connecting your router to the network access point via PTT or local carrier-provided ISDN backup, or other special devices we may provide, which detects a failure on the primary leased line 

13

 

circuit and establishes a connection over the backup solution. This type of backup connection does not require ISDN support on the router since this function is provided in the special devices
provided by either the PTT, local carrier or by us. 

You
may select a second leased line connection to your LAN for leased line backup to an alternate node. The second leased line connection will be used for backup purposes only. We provide a second
serial port on the router and an additional DSU at your designated locations to support the second leased line connection. 

We
will invoice you and you will pay applicable PTT, local exchange carrier and/or interexchange carrier installation, monthly and usage charges, including applicable taxes, plus an administration
charge for any line backup, ISDN or dial backup connections. 

1.5.4 Multiprotocol Network Solutions, network interconnect options  

As
an additional option, we provide LAN / System Network Architecture (SNA) network interconnection(s) from the LAN network to the SNA network to enable SNA protocol communication between your LANs
and devices accessing the SNA network through your leased line connections and the Network Control Protocol (NCP). 

1.5.5 Multiprotocol Network Solutions conversion  

You
can request a change in access speed and/or functional support of an installed multiprotocol leased line connection. For this we charge you a one-time conversion charge for each
request. The amount of the conversion charge is based upon whether or not the change requires reinstallation of the leased line circuit, and whether or not the CPE must be changed. 

For
each conversion, we will register, arrange for installation and test the circuit and/or CPE as appropriate. We will also invoice you one-time local PTT, interexchange carrier or local
exchange carrier charges including taxes, franchise charges and credits that we incur as a result of your special requests such as expediting orders or moving already installed leased lines.
Conversion charges are due upon acceptance of an order and payable upon installation or cancellation of the order. 

1.5.6 PTT, Interexchange and local exchange carriers  

We
will also invoice you one-time PTT, interexchange carrier and local exchange carrier charges or surcharges including franchise charges and credits that we incur plus an administration
charge as a result of your special requests such as expediting orders or moving already installed leased lines. 

1.5.7 Your Responsibilities  

You
are responsible for: 

designating
a person who will be the technical focal point to work with the Local Service Provider to help promote a successful implementation; 

providing
to us traffic estimates for our use in formulating the multiprotocol network solution connection access speed; 

providing
a dial telephone connection per our specifications at your premises and cabling to connect your LAN equipment to the router we provide, in countries where these are not included in the
Multiprotocol Network Solutions connection, to allow us to connect a diagnostic modem which we provide. If the dial telephone connection is not available, 1) we are not responsible for remote
problem determination, 2) we will charge an hourly rate for site problem determination on an as available basis and 3) any service level agreement for the subject site will be null and
void; 

14

 

configuring
and cabling, installation and maintenance of your local LAN and providing necessary application software for it; 

providing
LANs that use the protocols we support; 

paying
any InterNIC or equivalent fees associated with your registered IP addresses; and 

specifying
to us the IP address relationship for the LAN communication that you authorize. 

1.6 Leased Line Network Services  

Leased
Line Network Services provides SNI Host and non-SNI leased line connections to the global network from one or more of your locations that support: 

SNI
Host connections 

IBM
System/370, System/390 or compatible processors; 

Non-SNI
workstation and midrange connections 

Processors,
controllers, personal computers, LAN servers or networks that use SNA APPN protocols, 

Data
terminal controllers or data terminal emulators that use SNA subarea protocols, 

Processors,
controllers, personal computers, LAN servers or networks that use X.25 protocols (withdrawn from marketing). 

Leased
Line Network Services is generally available to your locations in selected countries in Asia, Canada, Europe/Middle East/Africa, Latin America, and within the 48 contiguous states of the United
States. Your use of Leased Line Network Services will incur some or all of the following types of charges: 

Monthly
charges for the leased line connection; 

Installation
charges for the leased line connection; 

Local
PTT telecommunication charges or surcharges for the leased line circuit in countries as specified in the country Schedule of Charges; 

Conversion
charges as applicable; and 

SNI
network and resource registration charges as applicable. 

1.6.1 Leased Line Network Services connections  

Under
Leased Line Network Services, we will: 

provide
a communication line, the modems or DSUs, and the definitions to enable access from your designated location to the global network; 

install
one modem or DSU at our appropriate location and one modem or DSU at your location. This installation may be performed by our designee; 

manage
the Leased Line Network Services connection and will notify and work with the local PTT, interexchange or local exchange carriers in case of a disruption in service. For each Leased Line
Network Services connection, we will charge a monthly charge based on the type of equipment installed and the access rate of the connection. In many countries we also charge the local PTT or local
carrier monthly charges or surcharges for the leased line circuit from your location to the global network access point. 

A
Leased Line Network Services non-SNI workstation or midrange connection provides access to the global network from a single site with a modem or DSU and data terminal controllers,
personal computers, LAN servers, or processors (excluding IBM System/370, System/390 or compatible) that use SNA subarea and SNA APPN. 

A
Leased Line Network Services SNI Host Connection provides access to the global network from a single site with a modem or DSU and an IBM System/370, System/390 or compatible processor using SNA
Network Interconnection (SNI). 

15

 

A
leased line connection to the global network is for the sole use of the Enterprise contracting for the leased line service, unless explicitly authorized by the Local Service Provider. 

1.6.2 Leased Line Network Services installation  

We
will: 

arrange
the installation of the Leased Line Network Services connection with the local PTT, interexchange or local exchange carrier; 

configure,
register and test the leased line connection to the global network. For this, we charge you a Leased Line Network Services installation charge; 

provide
onsite installation of the modem or DSU for an additional charge. In many countries we also charge the local PTT or local carrier one-time installation charges or surcharges. 

Leased
Line Network Services installation charges are due upon acceptance of your order and payable upon installation or cancellation of the order. Installation charges apply to any line installation,
move and change not covered under Leased Line Network Services conversions. 

1.6.3 Leased Line Network Services conversions  

You
may request us to change your Leased Line Network Services connection or to convert another of your leased line access connections to the global network to a Leased Line Network Services
connection. If your current line and modems or DSUs are provided by us and there are no required changes to the circuit, modems or DSUs, no conversion charges will apply. We charge you a conversion
charge for Leased Line Network Services conversion requests based upon the following: 

Leased
Line Network Services conversion for changes to existing connections that DO NOT require reinstallation of the circuit, but do require a change to the modems or DSUs; 

Leased
Line Network Services conversion for changes to existing connections that DO result in the reinstallation of the circuit. 

For
each conversion, we will register, arrange for installation and test the circuit as appropriate. Leased Line Network Services conversion charges are due upon receipt of your order and payable upon
installation or cancellation of the order. 

1.6.4 SNI network and resource registration  

SNI
network registration is required for your connection of IBM System/370 and System/390 or compatible processors using a Leased Line Network Services SNI connection. Additional SNI network
registration charges apply after the first SNA subarea you register for an activity account. Additional SNI network registration charges apply for: 

additional
networks you connect to the global network through your already registered SNA subarea; and 

additional
SNA subareas you register with us for the same activity account. 

In
order for you to use printers and simulated data terminals in an SNA subarea network connected to the global network, the devices must be registered as attached network resources. You also have the
option of registering other devices. 

For
connection of multiple SNA subarea networks in a single Enterprise, we can only determine and resolve connection problems up to the network directly connected to the global network. We will work
with your network operations personnel to assist in resolving communication problems that occur beyond the global network connection. 

16

 

1.6.5 PTT, Interexchange and local exchange carriers  

We
will also invoice you one-time PTT, interexchange carrier and local exchange carrier charges or surcharges including franchise charges and credits that we incur plus an administration
charge as a result of your special requests such as expediting orders or moving already installed leased lines. 

1.7 Service Level Agreement  

Service
level agreements apply to qualifying Managed Data Network Services components in selected countries. There are two service level agreement plans, standard and gold. 

1.7.1 Service Level Agreement Standard Plan  

The
service level agreement standard plan documents our service level objectives for generally available standard Managed Data Network Services frame relay and multiprotocol network solution
components provided in selected countries and supported on the router or frame relay-based infrastructures of the global network. 

17

  

The service level agreement standard plan is part of the generally available Service, does not require a customer revenue commitment or monthly charge and does not provide for any credits, performance
bonuses or service level agreement specific reports. 

Service
level objectives are established at a country level and administered at a Qualifying Site level. Service level objective definitions for participating countries: 

Network Performance refers to the latency (network added delay, network transit delay) and is measured from our ingress (access) frame relay switch to
our egress frame relay switch or from our ingress backbone router to our egress backbone router. 

The
monthly service level objectives for network performance for each Qualifying Site are an average one way latency for within the providing country; an average one way latency within a region (group
of countries); and an average one way latency between providing countries in different regions. A monthly weighted average of these Network Performance Objectives and actual attainment for a
Qualifying Site are used to determine if a Qualifying Site meets or exceeds its network performance objective. 

Network Reliability refers to the packets delivered within the Committed Information Rates ("CIR"), and applies only for the frame relay infrastructure
from access to egress frame switch. 

The
monthly packet delivery service level objectives are the average percent of packets delivered within the CIRs for a Qualifying Site measured by destination. For packet delivery between countries,
the service level objective will be based on the endpoint country with the lowest country service level objective. If there is no service level objective established in a country, then the service
level objective for packet delivery with that country shall not apply. A monthly weighted average of the Network Reliability Objectives and actual attainment for a Qualifying Site is used to determine
if a Qualifying Site meets or exceeds its Network Performance Objective. 

Network Availability refers to the average percentage of time the Qualifying Site is available versus the scheduled availability. 

Network
Site Availability is measured from the Local Service Provider management system to the Qualifying Site and includes the Local Service Provider provided components of the Managed Data Network
Services solution including access link and CPE. The network site availability service level objectives are defined within the providing country and may be different by type of availability option,
such as type of backup connection. 

Note: Network performance objectives and measurements apply within the multiprotocol frame relay infrastructure or within the multiprotocol router
infrastructure but not between the two (for example, crossover permanent virtual circuits or hybrid configurations are not included). Additionally, crossover permanent virtual circuits are not
included in the reliability objective or attainment calculation. 

18

 

The
following service level objectives apply to the standard plan: 

Standard Plan—Service Level Objectives  

	•
	same
as country matrix in Attachment for Managed Data Network Services Gold Service Level Agreement 

	Network Performance

average latency

ranges (network

added delay)
 
	 	Within

Country

(milliseconds)
	 	Within Geographic

Region

(milliseconds)
	 	Between

Regions

(milliseconds)

	Access Switch—Egress

Switch Frame Relay

Network Latency one way	 	50—100 ms	 	50—200 ms	 	150—400 ms
	Access Router—Egress

Router	 	 	 	 	 	 
	Multiprotocol network

solutions TCP/IP

(Intranets) one way	 	100—150 ms	 	250 ms	 	500 ms
	Access Router—Egress

Router

Multiprotocol network

solutions TCP/IP

(Intranets) round trip	 	200—300 ms	 	500 ms	 	1000 ms
	Network Reliability Frame Relay objective only	 	Packet Delivery Objective	 	 
	Within CIR	 	 	 	 	 	 
	• Delivery within country	 	• up to 99.99%, same as country matrix in Attachment for Managed Data Network Services Gold Service Level Agreement
	• Delivery between countries	 	• based on country with lowest delivery objective

Network Availability — Varies by Country  

	Network Site availability
 
	 	Objective

	Standard without backup	 	up to 99.0%
	Standard with dial backup	 	up to 99.4%
	Standard with leased line backup	 	up to 99.8%

Same
as country matrix in Attachment for Managed Data Network Services Gold Service Level Agreement 

1.7.2 Managed Access Connection standard reports  

Standard
reports are made available in a format we deem appropriate and as further described in section 1.4.4. We maintain an Internet Web site where these reports may be obtained. We will
authorize up to five IP addresses (users) for access to this Web site. User access will be limited to data which is appropriate for their enterprise only. 

19

 

1.7.3 Service Level Agreement Gold Plan  

Under
the Attachment for Managed Data Network Services Gold Service Level Agreement ("Attachment"), we provide you the Service Level Agreement Gold Plan ("Gold Plan") which applies to qualifying
Managed Data Network Services offerings. 

We
offer the Gold Plan for a qualifying site ("Qualifying Site"), one which is connected to the multiprotocol, router or frame relay-based, infrastructures of the service provider's global network
("global network"), in specified countries listed in Appendix A of the Attachment. The Qualifying site must be configured to include backup, dial or dedicated line, for the Managed Data Network
Services connection as the Local Service Provider specifies. 

Under
the Gold Plan we provide a credit to you in the event that we do not meet one or more of the monthly service level objectives as specified in this Service Description. Under the Gold Plan we
earn a performance bonus for superior service level performance as specified in this Service Description. The performance bonuses are used to offset any credits owed under this Gold Plan. 

Under
the Gold Plan we conduct monthly evaluations for a Qualifying Site to determine service level performance and provide service level objective-specific reports. 

You
agree that your sole remedy for our failure to meet service level objectives is the credits and remedies as specified for the Gold Plan in this Service Description and the Attachment. 

A
Qualifying Site becomes subject to the Attachment on the first day of the month after: a) the Attachment has been signed by both parties, b) the Gold Plan has been ordered and
processed, c) the Managed Data Network Services connection has been installed, network management certified, and available for production, and d) the measurements have been implemented
for the Qualifying Site. 

You
may obtain the Gold Plan for Qualifying Sites at no additional charge when you have signed an appropriate Transaction Document for the Managed Data Network Services with a revenue commitment of
$240,000 (US dollars) or equivalent local currency or greater per year with a term of three years or more, in which case the term of the Attachment shall be coincident with such revenue commitment
term. 

The
Gold Plan may also be obtained for a monthly charge per Qualifying Site. The monthly charge is applied in each country and is the greater of the monthly minimum charge defined at a country level
or five percent of the total monthly Managed Data Network Services service charges for the Qualifying Site, before application of any applicable allowances or discounts (see Managed Data Network
Services Schedule of Charges for each country for the applicable minimum monthly charge). The monthly charge may vary from month to month as you change your installed configuration. Qualifying Site
service charges include those Managed Data Network Services charges for both the primary and backup connections and applicable local PTT or interexchange or local exchange carrier charges for the
Qualifying Site. 

Service
level objectives are administered at a Qualifying Site level. Service level objectives are specified by country. The country list of service level objectives is provided to you in
Appendix B to the Attachment. Service level objectives are subject to change as described in the Attachment. The current list of service level objectives will be used to determine any credits
and/or performance bonuses. 

1.7.3.1 Service Level Objectives  

Service
level objectives are specified by country. The country list of service level objectives is provided to you in Appendix B to the Attachment. Service level objectives are subject to
change as described in the Attachment. The current country list of service level objectives will be used to determine any credits and/or performance bonuses. 

20

 

1.7.3.2 Credits  

In
those instances where the service level objective is not met for a Qualifying Site, we apply a credit against the connection charges for that Qualifying Site equal to an amount within a range from
five (5) percent to one hundred (100) percent of the total monthly connection charges for the Qualifying Site as described below: 

 
 

Gold Plan Credits    
  

	Service Level Objective

Category
 
	 	1st

Consec

Month
	 	2nd

Consec

Month
	 	3rd

Consec

Month
	 	4th

Consec

Month
	 	5th or >

Consec

Month
	 
	Network Availability	 	10	%	15	%	25	%	50	%	100	%
	Network Performance	 	10	%	15	%	25	%	50	%	100	%
	Network Reliability	 	5	%	10	%	25	%	50	%	100	%

The
credits for the service level objectives are not cumulative. Only one of the above service level objective credits per month may be applied per Qualifying Site. In the event that there is a choice
of which credit shall be applied, the highest percentage credit will be applied. In no event will Gold Plan credits to you for a site, either alone or in combination with other credits the Local
Service Provider
may issue to you, exceed more than one hundred (100) percent of the service charges for such Qualifying Site in any given month. 

For
example, if we fail to meet the Network Availability Objective for the month of January, February and April, and we also miss the Network Reliability Objective for the month of February and March
you would earn the following credits: 

Ten
(10) percent (of the connection charges for the Qualifying Site) for January (one (1) month availability credit) 

Fifteen
(15) percent (of the connection charges for the Qualifying Site) for February (2 consecutive months availability credit, since the reliability credit can't be combined with the
availability credit and it is smaller than the fifteen (15) percent credit for availability) 

Ten
(10) percent (of the connection charges for the Qualifying Site) for March (2 consecutive months reliability credit) 

Ten
(10) percent (of the connection charges for the Qualifying Site) for April (1 month availability credit). 

Credits
are applied against the monthly connection charges for the Qualifying Site after any applicable allowances and discounts have been applied or each month's applicable per Qualifying Site credit
percentage is accumulated and applied once a year for customers with annual invoicing, for Qualifying Sites where the gold plan objectives were not met. 

1.7.3.3 Performance Bonuses  

We
will earn performance bonuses for superior service level performance for a Qualifying Site as defined herein. 

Only
one performance bonus per month may be earned per Qualifying Site. A Gold Plan performance bonus may be applied against current or future Gold Plan credits for the same Qualifying Site only. In
each of those instances where we meet or exceed the bonus target level for at least three consecutive 

21

 

months for a Qualifying Site, we earn a performance bonus of up to five (5) percent of total monthly connection charges for that Qualifying Site which may be used to offset credits as
described below: 

 
 

Performance Bonuses    
  

	Service Level Objective

Category
 
	 	Bonus Target Level
	 	1st

Consec

Month
	 	2nd

Consec

Month
	 	3rd

Consecc

Month
	 	4th or >

Consec

Month
	 
	Network Availability	 	*	 	0	%	0	%	5	%	5	%
	Network Reliability	 	 	 	 	 	 	 	 	 	 	 
	 	Delivery within CIR	 	*	 	0	%	0	%	5	%	5	%

	*
	values
are defined in Appendix B—("Gold Plan") 

1.7.3.4 Service Level Agreement Gold Plan reports  

Under
the Gold Plan, Managed Data Network Services monthly service level objective reports shall be provided by us in a format we deem appropriate and shall contain a comparison of actual vs. service
level objectives regarding the following: 

	•
	Network
Performance

	•
	Network
Reliability

	•
	Network
"Site" Availability 

Access
to service level objective reports will generally be available the twelfth (12) business day of the month and will contain the previous months data. 

We
maintain an Internet Web site where the above reports may be obtained. We will authorize up to five IP addresses (users) for access to this Web site. User access will be limited to data which is
appropriate for their enterprise only. 

1.7.3.5 Other Terms  

We
will not be responsible for our failure to meet service level objectives nor shall we be obligated to provide any credits, because of: 

        0.    major
network upgrade and maintenance activities up to four (4) times per year communicated to you in writing or electronically via the global network with at
least thirty (30) days prior notice; 

        0.    failures
in the measurement systems that affect the calculation and comparison of service level objectives to actual results; 

        0.    your
failure to provide timely access for installation and/or maintenance of Managed Data Network Services Qualifying Sites including the connections and associated CPE
we provide; 

        0.    acts
outside the local service provider's control, including but not limited, to customer directed activities, natural disasters, changes resulting from government,
political, or other regulatory actions, strikes or labor disputes, acts of civil disobedience, acts of war, acts against parties (including carriers and other vendors), and other force majeure items; 

        0.    packets
that are discarded due to access link congestion (defined as packets discarded when the access link is utilized at 60% or greater). Such packets will be excluded
in the calculation to determine the packet delivery percentage; 

22

 

        0.    local
or international regulatory or ethical issues that limit or prevent the ability of the Local Service Provider to offer or comply with service level objectives; 

        0.    your
lack of availability to respond to incidents which require your participation for resolution. Times you are not available may include times that you have requested
the Local Service Provider not to contact you, such as times outside your normal business hours; and 

        0.    packets
or data discarded due to an inability to properly provide, receive, transmit or otherwise process date data within and between the 20th and 21st centuries. 

Some
service level objectives will not apply for certain countries and/or connections, see Appendix B of the Attachment for Managed Data Network Service Gold Service Level Agreement for
details. 

1.8 Firewall feature  

1.8.1 Description  

The
facilities of the Managed Data Network Services firewall feature, release 1.0 and release 1.1, are provided under the terms of this service description. Release 1.0 has been withdrawn from
marketing. 

The
firewall feature of Managed Data Network Services is designed to provide controlled and managed access to the Internet, while restricting access from the Internet back into your corporate network.
The firewall feature supports TCP/IP users with Managed Data Network Services wide area networking connections and selected remote access connections. The firewall feature resides on the service
provider's server(s) and premises. We provide and manage the firewall hardware and software facilities. We reserve the right, in our sole judgment, to provide hardware and/or software we deem
appropriate for this feature. 

We
use commercially reasonable efforts to monitor the firewall facilities, provide user registration, provide usage reporting, and provide backup and recovery. Our objective is to make the server(s)
containing your firewall facilities available for access to the Internet by you and your End Users 24 hours per day 7 days per week except for scheduled maintenance. However, access to
the Internet may be dependent upon resources not under our control. We reserve the right to interrupt access to the firewall server(s) to perform emergency maintenance as needed. We will backup the
firewall facility software and configuration files on a regular basis. In case of a software failure we will use the most recent backup to restore the operating environment. 

The
firewall feature is available on an "access pack" basis. The appropriate access pack for your use will depend upon the number of concurrent users and the type of usage in the sessions, for
example, browsing vs.Telnet. You are responsible for monitoring your usage of the firewall facilities on a regular basis to determine your access pack and capacity requirements. We provide you with
standard log reports and optional reports to assist you in this monitoring. The format and content of the log reports and the optional reports are subject to change without prior notice. 

The
optional reports will contain information from the firewall session logs merged with service administration data to provide reports that may be viewed by your designated IT personnel using an
appropriate Web browser. 

Session
data will be extracted and packaged on a daily interval. The session data will be kept only for the most current week's activity. 

Records
within the session data are designed to contain: 

Date
of session 

Time
of session 

23

 

Application
type (Telnet, FTP, etc.) 

Source
IP address 

Destination
IP address 

Total
bytes transferred during the session 

Other
firewall feature facilities: 

SOCKS
gateway which accepts requests for Internet access SOCKS based client applications and/or stacks which have been attachment tested with the global network and the firewall feature; 

support
for transparent FTP and transparent Telnet; 

access
to a service provider managed news server. There is no filtering of news groups on the service provider managed news server; 

1.8.2 Your Responsibilities  

Access
to the firewall facilities is controlled through IP addresses that you register with us. You must have an InterNIC registered (or equivalent standards body) IP address name to facilitate
communication with the Internet or you must have translation devices that convert your internal addresses into valid InterNIC or equivalent addresses. 

We
manage the firewall facilities on our premises with input parameters that you provide to us, including the information for registration of you and your End Users. We will provide you with a list of
the firewall facilities and input parameters. You are responsible for informing us which parameters you select and for informing us of any changes to those parameters which you wish to make. You are
solely responsible for the results obtained from the firewall facilities. We will use reasonable efforts to implement your requested changes within two business days of being notified. You will be
required to complete a customer assessment form to assist us in collecting your specific firewall parameter input. 

You
are responsible for the selection, installation, maintenance and configuration of the appropriate workstation client software for communication with the firewall facilities. We will provide you a
list of attachment tested client software and configuration information. 

We
do not warrant the availability nor the accuracy of resources on the Internet. We do not screen or censor the access of you or your End Users to servers and content on the Internet. You may obtain
some information on user access from the summary and optional reports. Any information downloaded from the Internet by you or your End Users is your responsibility, including but not limited to
viruses and logic bombs. We are not responsible or liable for any actions you or your End Users may take with the firewall facilities. Any action to limit access to the Internet and its sites is your
sole responsibility in setting up the options under the firewall facilities and in your applications. You and your End Users are responsible for adhering to the Acceptable Use Policy as referred to in
this Service Description. 

We
will provide a help desk and/or other facilities for reporting any problems with the firewall feature. You and your End Users may use these facilities. 

In
addition, you will: 

provide
up to three firewall contacts that will be your focal points for authorized firewall support and operations; 

be
responsible for external DNS resolution; 

provide
the IP profile of registered End Users. The IP profile can be a list of fully qualified IP addresses, or IP address subnets; and 

24

 

be
responsible for any modification to your End User's client software to use SOCKS-based Internet applications or stacks. We will provide a guide to assist you with the client enablement process. 

Your
designated IT contacts have access to restricted Web pages that contain information about the firewall facilities such as: 

information
you have provided to us regarding the firewall facilities; 

log
reports on your use of the firewall facilities (the log reports do not contain information regarding Managed Data Network Services remote access); and 

general
firewall facility information. 

1.8.3 Firewall feature release 1.0 (withdrawn from marketing) 

Release
1.0 supports: 

ability
to pass SMTP mail from the Internet to your appropriately connected mail servers. The maximum allowable e-mail message size is four megabytes. 

Each
access pack for release 1.0 entitles you to a maximum allowable monthly data transfer rate with a predefined number of IP entries that may be registered to the firewall feature and a predefined
number of supported e-mail source addresses. In the event that you exceed your access pack capacity and do not upgrade to the appropriate access pack capacity, we may upgrade your access
pack capacity and pricing to meet your most recent requirements, upon one month's notice to you. 

Additional
customer responsibilities for release 1.0 include: 

	•
	providing
a domain name, the host name of the mail server, and the corresponding public domain name, if you desire to support inbound SMTP mail;

	•
	being
responsible for updating your sendmail clients to forward mail through your mail server, and configuring your mail server to relay all outbound mail
through the firewall facilities;

	•
	being
responsible for updating your public domain name server to forward all public domain mail through the firewall facilities; 

1.8.3.1 Firewall feature release 1.0 installation charge  

There
is a one time setup and installation charge for each activity account that installs the firewall feature. This charge is not proratable. 

1.8.3.2 Firewall feature release 1.0 monthly charges  

The
firewall feature may be obtained on an "access pack" basis for a monthly fee. The monthly "access pack" fee is based on the number of IP entries predefined, the predefined number of supported
e-mail source addresses and the data transfer rate allocation through the firewall facilities. The monthly fee is not proratable. 

1.8.3.3 Firewall feature release 1.0 optional Customer Reports  

The
optional reports are available for a monthly fee which is based on the access pack. This monthly fee is not proratable. 

25

 

1.8.4 Firewall feature release 1.1  

Each
access pack entitles you to a peak data transfer rate allocation (bits per second) through the firewall facilities. In the event that your requirements exceed your access pack capacity and you do
not upgrade to the appropriate access pack capacity, you can expect to experience performance degradation. 

The
number of individual IP addresses per access pack you can register is limited to 500. The number of IP address subnets per access pack you can register is limited to 100. 

1.8.4.1 Firewall feature release 1.1 installation charge  

There
is a one time setup and installation charge for each activity account that installs the firewall feature. This charge is not proratable. 

1.8.4.2 Firewall feature release 1.1 monthly charges  

The
firewall feature may be obtained on an "access pack" basis for a monthly fee. The monthly "access pack" fee is based on the peak data transfer rate allocation through the firewall facilities. The
monthly fee is not proratable. 

1.8.4.3 Optional Customer Reports  

The
optional reports are available for a monthly fee which is based on the access pack. This monthly fee is not proratable. 

1.9 Remote Access  

Remote
access allows you to establish a dial telephone connection to the global network using a modem, DSU or ISDN terminal adapter and equipment configurations that have been attachment tested with
the global network. Information on attachment tested equipment is available from your sales representative upon request. 

For
remote access connections to global network that do not involve dedicated dial ports, we charge you hourly charges based on prime time and non-prime time. One of the following remote
access charges (and surcharge, if applicable) is incurred for remote access. Remote access is provided through local points of presence and in some cases alternative points of presence such as toll
free numbers. Customers are responsible for their own PTT or local telephone company charges that may be incurred in accessing such points of presence. Certain Services may have remote access charges
that are in lieu
of the remote access charges described above. The appropriate Service Description will describe any differences. 

SNA
remote access 

Enhanced
Full Screen 

Asynchronous
Full Screen 

IBM
PC/3270 

IBM
3708 Protocol Conversion 

Peer
Communications/LU6.2 

IBM
Passport Program access 

26

 

"800"
Number (Toll Free) Access, surcharge if applicable 

Secondary
Node Access, surcharge if applicable (withdrawn from marketing) 

IP
remote access 

TCP/IP
(Transmission Control Protocol/Internet Protocol) communications 

protocol
encapsulation 

fixed
IP protocol encapsulation 

ISDN 

"800"
Number Access, surcharge if applicable 

SNA
LU Gateway—IP remote access, surcharge if applicable 

SNA
LU Gateway—TN3270, surcharge if applicable 

Multiprotocol
remote access 

multiprotocol
LAN communications 

multiprotocol
tunneling 

"800"
Number (Toll Free) Access, surcharge if applicable 

SNA
LU Gateway—IP remote access, surcharge if applicable 

SNA
LU Gateway—TN3270, surcharge if applicable 

Secondary
Node Access and "800" Number (Toll Free) Access are access alternatives which incur a surcharge in some countries in addition to applicable remote access charges. Secondary Node Access is
through a designated service provider. Use of the SNA LU Gateway for IP remote access or for TN3270 will incur a per hour per session surcharge in addition to applicable remote access charges. 

Remote
access charges per session and per access are computed using a .010 hour minimum and .010 minimum increments. The resulting per session or per access charge is adjusted to the next
hundredth digit. Remote access charges are eligible for Global Commitment Discounts as noted in the applicable country Schedule of Charges. 

Remote
access telephone numbers and locations are available upon request from your sales representative and our local country help desks. 

Nonprime
time charges for remote access apply to sessions that begin and end between 8 p.m. and 8 a.m. local time, Monday through Friday, on weekends, and on national holidays we
specify. For remote access charges, if a session crosses a prime time boundary, then we divide the session into two or more billable sessions and apply the appropriate prime time and nonprime time
charges. 

1.9.1 SNA Remote Access  

Remote
access includes X.3 PAD (packet assembler/disassembler) communications interface for remote asynchronous communication with X.25 hosts attached to the global network. The X.3 PAD dial support
is limited to selected cities and "800" Number (Toll Free) Access. The X.3 PAD dial support has been withdrawn from marketing. 

Peer
Communications remote access support is for the SNA PU2.1 (LU6.2) protocol only and is limited to major cities in the United States and selected other countries where we have points of access
called "nodes." 

27

 

Charges
for SNA remote access are on a "per session" basis. We measure "per session" hourly charges from the time the user is connected to the requested Service until the connection is terminated. One
or more sessions with different Services may be requested over the same telephone connection. Surcharges to SNA remote access, Peer Communications feature, are applied on a per access basis, while
surcharges to other SNA remote access features are applied on a per session basis. 

Selected
SNA remote access protocols may, at our sole discretion, be provided through legacy, previously supported, gateways and telephone numbers. Users of legacy gateways and/or legacy
telephone numbers will incur the appropriate SNA remote access charge and the appropriate legacy gateway access surcharge. We will provide you a list of such legacy gateways and telephone numbers and
planned effective dates upon request. 

You
may request that a dedicated SNA port (telephone number) be reserved for your remote access. SNA dedicated ports are available on a limited basis for selected equipment using SNA protocols. We
charge you a monthly charge for each dedicated SNA port, which is in lieu of remote access hourly charges. 

1.9.2 IP Remote Access  

IP remote access, TCP/IP communications feature, supports Serial Line Internet Protocol (SLIP) and other selected protocols from workstations with
TCP/IP workstation and dialer software that has been attachment tested for use on the global network. Optionally, we provide, at no additional charge, licensed software designed to work with the
attachment tested TCP/IP workstation software and designed to encrypt the user logon information and facilitate IP address enabled TCP/IP communication. The licensed software is provided under a
Program License which accompanies the software. IP remote access, TCP/IP communications feature, supports the use of SecurID®, RSA Security® ACE/ServerTM and
SafeWord® as attachment tested in the global network environment. IP remote access, TCP/IP communications feature, supports attachment tested customer implemented RADIUS technology as
alternative method of authentication to the standard global network Service Manager RACF password authentication. The RADIUS authentication takes place on the customer provided RADIUS server located
on the customer site. 

IP remote access, protocol encapsulation feature, asynchronous communications terminals, provides access to TCP/IP and SNA host applications defined to
the global network. Users must provide asynchronous communications software that has been attachment tested with the global network. 

IP remote access, protocol encapsulation feature, Virtual Communications (VCOM), provides access to server-based applications supporting asynchronous
protocols, such as X.PC protocol. Transport of these asynchronous protocols on the global network is done using encapsulation in TCP/IP. Customers are responsible for creating a dial script for client
applications used with this feature. 

IP remote access, fixed IP protocol encapsulation feature, uses tunneling to permit users assigned dynamic host addresses or users assigned static IP
addresses to communicate with NIC registered and non-NIC registered addresses on the global network. A customer provided authorized IP destination address list (NIC registered IP addresses
only) may be used to filter out and drop IP packets with non authorized IP destination addresses. If no authorized IP destination address list is provided, then all IP
packets with both NIC registered and non-NIC registered IP destination addresses will be sent through the fixed IP tunnel to the endpoint. The encapsulated protocol is limited to IP,
without encryption. The tunneling is provided using one of three protocols, Layer 2 Forwarding (L2F), Layer 2 Tunneling Protocol (L2TP) or Point-to-Point Tunneling Protocol
(PPTP). The L2F solution is implemented in conjunction with selected routers provided as part of your multiprotocol network solution or frame relay based connection to the global network. Use of the
L2F solution may require a change or an upgrade to the router, for an additional charge, to support the L2F protocol. The L2TP and PPTP 

28

 

solutions work with a remote access customer site, AT&T provided connectivity server. Certain limitations apply by tunneling protocol when using both static and dynamic IP addressing. 

IP remote access, fixed IP protocol encapsulation enhanced feature, has the facilities of fixed IP protocol encapsulation plus the ability for customers
to establish a primary and a secondary pool of end point addresses and the ability to support an authorized IP destination address list with both NIC and non-NIC registered destination
addresses. End point pooling, as it is called, supports L2F, L2TP and PPTP tunneling protocols. End point pooling may be limited by the customer's client workstation software and by any
interconnection of customer network segments which contain customer designated end points. Triple access capability is available with the fixed IP protocol encapsulation enhanced feature. Triple
access allows appropriately authorized users simultaneous access to tunneled authorized resources, untunneled authorized resources, and access to the Internet using a unique packet filtering and
address translation combination. Certain restrictions apply to the use of triple access and end point pooling. 

IP remote access multi-user fixed IP protocol encapsulation feature allows multiple users to run concurrent sessions over the same physical
connection with the same restrictions as fixed IP protocol encapsulation. Multi-user fixed IP protocol encapsulation incurs per access charges as described below, regardless of the number
of users or concurrent sessions. 

In
selected countries, users of multi-user fixed IP may utilize LAN dial out notification to enable a connection between a site using a Managed Data Network Services leased line connection
and a customer site using the multi-user fixed IP feature. When the connection is being requested from the managed Data Network Services leased line location, the AT&T dial node will send
out a notification to the router at the multi-user fixed IP location. This notification will cause the router at the multi-user fixed IP location to dial into the AT&T dial
node and subsequently establish the connection. LAN dial out notification can only be used with the IP communication protocol and PPTP tunneling protocol which makes use of the remote access
connectivity server. The customer is responsible for providing an ISDN circuit and an appropriate router at the multi-user fixed IP location for use with LAN dial out notification. A LAN
dial out notification subscription charge will be incurred for each multi-user fixed IP customer site enabled under LAN dial out notification, in addition to the multi-user
fixed IP charges. LAN dial out notification is individually scheduled and subject to available resources. 

In
selected countries, customers may elect to have AT&T provide, install and manage the router at the customer's multi-user fixed IP location. The customer is responsible for providing the
appropriate ISDN
circuit. There is an installation charge and a monthly subscription charge for the provision and management of the router in addition to the multi-user fixed IP charges. 

IP remote access multi-user fixed IP protocol encapsulation enhanced feature has the facilities of multi-user fixed IP protocol
encapsulation, plus multi-user IP fixed protocol encapsulation enhanced supports end point pooling for L2F, L2TP and PPTP tunneling protocols as described above, certain restrictions
apply. 

IP remote access, ISDN feature, provides the capability to use up to four ISDN B channels one at a time, at the same time with separate connections or
bundled together in a single connection. Charges are incurred for the total amount of B channel time during a connection. For example, using only one B channel for an hour would incur charges for one
hour of connect time. If two B channels are used at the same time, whether separately or bundled together for one hour, then the charges incurred would be for two hours of connect time, one hour for
each active B channel. Local access to the ISDN feature is limited to selected cities in the United States and selected other countries. 

Dual
access capability is available with selected IP remote access features such as TCP/IP communication and ISDN. Dual access allows appropriately authorized users simultaneous access to 

29

 

authorized resources on the global network and access to the Internet using a unique packet filtering and address translation capability. The appropriate IP remote access feature charges apply. 

IP
remote access or multiprotocol remote access components, with appropriately configured facilities, may establish a session utilizing up to four analog connections. For example, four analog
connections bundled together for one hour would result in four hours of appropriate connect time charges. 

Charges
for IP remote access are on a "per access" basis. We measure "per access" hourly charges from the start of the telephone connection to the network until the telephone connection is terminated.
IP remote access will incur a single charge for each physical connection to the network, regardless of the number of logical sessions within a physical session. 

IP remote access, managed tunneling IPSec feature and PPTP feature, (called VPN tunneling in selected
countries) use tunneling and the AT&T Global Network Dialer software to transport data between a properly configured remote user workstation and a connectivity server we
provide. The remote access connectivity server may reside on an AT&T Managed Data Network Services frame relay connection to the AT&T Global Network Services backbone network or the connectivity
server may reside on a connection directly to the Internet. The direct connection to the Internet may be provided by AT&T or by another Internet Service Provider. 

IP
remote access, managed tunneling feature works with the AT&T Global Network Dialer software we provide for use on the appropriately configured client workstation and with appropriate levels of
Windows software. Authentication of each managed tunneling access is accomplished prior to setting up the tunneling access. In the event tunnel access cannot be established, the authentication is
invalidated and the session is ended. The managed tunneling feature supports the use of selected third party authentication facilities available to IP remote access users. 

Managed
tunneling utilizes Point-to-point Tunneling Protocol (PPTP) to tunnel IP only or IP and selected other protocols. When using PPTP, the user has the option of enabling
the encryption of the data between the remote client workstation and the connectivity server. 

Managed
tunneling utilizes Secure Internet Protocol (IPSec) to tunnel only the IP protocol. IPSec is an architecture defined by the Internet Engineering Task Force (IETF) and establishes a set of
standards to be used for tunneling and encrypting IP packets over IP networks. When using IPSec, data encryption is automatically enabled. Dual access capability is available under managed tunneling
with IPSec tunneling only. 

Under
select features of IP remote access, including managed tunneling, IPSec feature and PPTP feature, multiple connectivity servers per customer site may be defined to the Service Manager and
designated as either tunnel primary or tunnel secondary. Following user authentication, the dialer randomly selects a tunnel primary connectivity server to establish a tunnel. If the tunnel cannot be
established, other connectivity servers in the primary tunnel group are tried first followed by connectivity servers in the secondary tunnel group. Certain restrictions may apply. 

Charges
for managed tunneling are on a "per access" basis and depend upon the location of the connectivity server, whether or not the user is tunneling single protocol under IPSec or PPTP or tunneling
multiple protocols under PPTP and whether the user is using ISDN or analog connections. The per access charges are in addition to user registration charges and connectivity server charges as
applicable. In addition, there is a roaming surcharge for traveling user support when using managed tunneling access to an Internet attached connectivity server. Where available, IP remote access
managed tunneling may establish a session utilizing up to four analog connections or up to four ISDN B channels. Four analog connections or four ISDN B channels bundled together for one hour would
result in four hours of appropriate connect time charges. 

30

 

IP remote access Internet VPN gateway feature provides users of selected high-speed access facilities of Internet Service Providers (ISPs)
connectivity to a list of authorized applications residing on devices attached to AT&T's global network via AT&T Global Network Services' Managed Data Networking Service. Certain restrictions apply.
An IPSec session is established between the AT&T Global Network Dialer software on the user's PC and the AT&T Global Network Services' VPN gateway. IPSec is an
architecture defined by the Internet Engineering Task Force (IETF) establishing a set of standards for Internet protocol security. It uses cryptography to provide both authentication and encryption
facilities. 

When
the dual access capability is specified, packets destined for IP addresses outside those in the authorization list will be sent to the Internet. If dual access is not specified, packets outside
those in the authorization list will be discarded while the user is logged onto the Internet VPN gateway. A built-in firewall type facility in the AT&T Global Network Dialer masks the
visibility of the IPSec tunnel to the Internet and helps to provide protection to the user's workstation while connected to the Internet VPN gateway. Each IP packet that is received by the AT&T Global
Network Dialer from the Internet at the user's workstation is examined to determine if it is unsolicited and if so, it is discarded. An algorithm combining a rolling list of recently contacted remote
hosts determines a packet's solicitation status. 

There
is a monthly access charge per user for use of the Internet VPN gateway, this charge is pro ratable and not eligible for allowance or discount and is in addition to IP remote access charges
which may be incurred for use of AT&T dial access nodes when not using the Internet VPN gateway. Optional installation assistance for the AT&T Global Network Dialer in support of Internet VPN gateway
access may be obtained through a special 800 number. There is a charge for each optional installation request placed through this special 800 number. Users are responsible for ensuring that they have
the authorization of their service administrator before obtaining this optional installation assistance. 

Users
of the Internet VPN gateway feature may also register for and use fixed IP protocol encapsulation, fixed IP protocol encapsulation enhanced, certain restrictions apply. Fixed IP hourly usage
charges apply when not using the Internet VPN gateway connection. 

1.9.3 Multiprotocol Remote Access  

Where
available, multiprotocol remote access, multiprotocol LAN communications feature, uses asynchronous dial connections and licensed client software to "wrap" the LAN protocol. We provide the
client software for OS/2® and Windows® with the multiprotocol LAN communications feature under a Program License shipped with the client software. Upon termination of
multiprotocol LAN communications feature, all copies of the client software licensed program materials must be destroyed. 

Multiprotocol
remote access, ISDN feature, provides the capability to use up to four ISDN B channels one at a time, at the same time with separate connections or bundled together in a single
connection. Charges are incurred for the total amount of B channel time during a connection. For example, using only one B channel for an hour would incur charges for one hour of connect time. If two
B channels
are used at the same time, whether separately or bundled together for one hour, then the charges incurred would be for two hours of connect time, one hour for each active B channel. Local access to
the ISDN feature is limited to selected cities in the United States and other countries. Prime time and non prime time charges are the same. 

Multiprotocol
remote access, multiprotocol tunneling, uses tunneling to transport multiple protocols on the global network. Point-to-Point Protocol (PPP) is used to transport
protocols to the remote access connection point and then tunnels the protocols to a Local Service Provider remote access connectivity server. Use of the licensed client software we provide under
multiprotocol remote access is optional. 

31

 

We
provide application dial enabling assistance for multiprotocol remote access under a separate Supplement for Project Services. 

Charges
for multiprotocol remote access are on a "per access" basis. We measure "per access" hourly charges from the start of the telephone connection to the network until the telephone connection is
terminated. Multiprotocol remote access will incur a single charge for each physical connection to the network, regardless of the number of logical sessions within a physical session. 

1.9.4 Remote Access Servers  

The
remote access connectivity server is a server that we provide on customer premises. The connectivity server "unwraps" the LAN protocol, authenticates the user and requested LAN destination, and
routes the communication to the authorized LAN destination. There is a monthly charge for provision of the remote access connectivity server. 

There
is a monthly third party authentication server charge for each registered ACE/Server. The ACE/Server resides on the customer site. The provision, installation, operation and maintenance of the
ACE/Server is a customer responsibility. 

There
is a monthly charge for each registered VCOM server. We provide VCOM server software for IBM AIX R4.2 and Microsoft Windows NT R4.0 under a Program license, shipped with the server software,
that is necessary to facilitate communications between the client application and server-based
application. The VCOM server resides on the customer site. The provision, installation, operation and maintenance of the VCOM server is a customer responsibility. 

There
is a monthly third party authentication server charge for each SafeWord Server. The SafeWord Server resides on the customer site. The provision, installation, operation and maintenance of the
SafeWord Server is a customer responsibility. 

There
is a monthly third party authentication server charge for each RADIUS server. The RADIUS server resides on the customer site. The provision, installation, operation and maintenance of the RADIUS
server is a customer responsibility. 

1.10 Traveling User Support  

Traveling
User Support is intended to allow the user to access applications whose access is profiled on your global network user ID, when you travel to selected countries where there is a relationship
established with affiliates and other local service providers. Traveling User Support provides remote terminal access using supported terminal devices and terminal emulation software and leased line
network attached terminal and attached network terminal access in the countries which support global network traveling users. We will provide you a list of the affiliates and other local service
providers and the terminal devices and emulation software they support upon your request. It is your responsibility to comply with the use and licensing terms and conditions of the software provider. 

Traveling
User Support is intended to allow you to access applications, which are profiled on your global network user ID, on an occasional basis when you travel. If you need access from an
international location for an extended period, for example, longer than a month or more than three months in a year, you must obtain a local account ID and user ID from the affiliate or other Local
Service Provider. We will determine what constitutes occasional use. 

You
can access Traveling User Support, where it is available, by using a generic fast path account ID (your home country ISO code, for example "US") and generic user ID ("*") followed by your global
network account ID and user ID. Should you have any access problems, you may contact the local country network help desk for connectivity assistance during their local business hours. 

32

 

Traveling
User Support is provided under the terms and conditions of your International Service Provider Agreement. Under the Agreement, you are responsible for compliance with all applicable laws,
including but not limited to, complying with all matters related to the import and export of technical data, computer equipment and software. You should also note as a traveling user guest in a
country, you also agree to comply with all applicable laws, regulations, or conventions in the country where your transaction is performed. 

You
agree that the country affiliate or other Local Service Provider whose services you are using as a traveling user has no liability to you under any circumstances. The Local Service Provider of
your account ID and user ID is liable only according to the limitations of liability as specified in your Agreement with the Local Service Provider. 

Traveling
User Support incurs the same charge as would be incurred for a prime time remote access or dial connection of the service component and/or feature whose access is profiled on your product
selection menu. This rate applies whenever Traveling User Support is used. Traveling User Support can be accessed from remote access terminals and from leased-line network attached
terminals and attached network terminals. You are responsible for local country dial telephone access charges as applicable. You will also incur the applicable charges which are associated with the
application and services you use. 

1.11 Global Connect Package  

Managed
Data Network Services are provided in selected countries under the Global Connect Package as specified in the applicable country Schedule of Charges. 

The
Global Connect package is comprised of features which support the attachment of customer systems to the global network and to provide the services offered by us over the global network. One form
of access service (leased or dial) is mandatory; all other services are optional. Features are defined for system attachments and for the optional services and facilities. Every feature has one or
more of the following associated charges. 

Connection Charge is a one-time charge made once, at the time of installation or of adding the new feature to the package.  Subscription Charge is the annual
recurring charge for the use of the service or facility. It is charged at the start of each 12-month
period of use. If features are ordered during the Connect Period they will be prorated for the remaining time until the Anniversary Date of the package. 

Requisite Units are the minimum requirement to cater to the variable usage of the service and are charged at the start of each 12-month
period of use. 

Start Date of the package is the date the first subscription is made available by us. Anniversary Date
of the package is the Start Date plus 12 months. 

Connect Period is the 12 months period from the Start Date to the Anniversary Date. 

Each
package and package feature is renewed on the package Anniversary Date for a further 12 months, unless you cancel in writing in accordance with the Agreement. 

Usage
of services is expressed in Units and the actual charge will be based on the Unit usage. If the actual usage exceeds the Units purchased, the excess Units will be charged at the end of the
quarter in which they occur at the Unit Excess Rate at the then published rate. The number of units will be rounded to the nearest block of 10 Units. 

Fractions
of a Unit increment are rounded up. Units may also be purchased at the start of the package or start of a feature at the Units Additional Rate and may be purchased in blocks of 10. 

33

 

Units
are only for use in the 12-month Connect Period for which they were purchased and cannot be carried into a subsequent period. 

No
refunds are payable on cancellation within the first 12 months of the installation date. 

1.12 Discounts  

Should
you be eligible for discounts you may receive them by signing the applicable Global Commitment Discount Attachment or Managed Data Network Services Revenue Commitment Attachment. Items which
are eligible for a discount are specified in the applicable country Schedule of Charges. Some items are not discounted, for example, PTT charges or surcharges, Project Management Charges,
International Service Support Charges, or some One Time Charges (for installation). Items which are not eligible for discount are specified in the applicable country Schedule of Charges. 

1.13 Help Desk Support  

All
problems, questions or requests for assistance should be made to the local service provider's help desk. Problems may be reported by telephone or electronically, where available, using the NOTIFY
function from the "Welcome to global network" signon screen. The time an incident starts is when a customer speaks to the help desk or when a customer submits an electronic NOTIFY record. The
resolution time is the time at which the incident is resolved to the satisfaction of both the customer and the Local Service Provider. 

In
many geographies, local country help desks provide support Monday through Friday during office hours, or longer in some cases, in the local language of the country. Outside these hours there may be
an extended service provided by the local country help desk, a callout service or automatic call transfer to a centralized help desk. In the Europe, Middle East, and Africa (EMEA) geography,
centralized Customer Access Management Centres provide 24 × 7 problem assistance to customers in six (6) European languages; Dutch, English, French, German, Italian
and Spanish. Customers may also report problems via the AGNS Customer Support Web Site. The AT&T Global Network Services Customer Support Web Site provides customers with a web-enabled
alternative to calling the help desk. 

34

 

1.13.1 Problem Severity Code Definitions  

The
customer defines the severity of a call when it is placed. The following definitions are provided as guidance to assist the customer to appropriately assign the severity of a problem. 

	•Severity
 
	 	Definition

	• 1	 	Critical problem which stops a customer from functioning. The network, service or product is unusable and the customer is completely out of service and unable to do any productive work.
	• 2	 	Major problem with severe impact on customer business, but does not stop it from functioning. The network, service or product is interrupted or severely degraded and the customer is not able to work at expected levels of
performance and productivity.
	• 3	 	Minor problem which does not seriously affect service or network availability or functionality used in the customer business. Also used for severity 1 problems with a 100% bypass but awaiting final resolution.
	• 4	 	No problem, customer business is not impacted and there is no significant impact to the user. Incident may be a request for service information or a suggestion.

1.13.2 Electronic Problem Reporting  

The
service hours for the customer support system (CSS), available in selected countries, are 24 hours a day, 7 days a week and 365 days a year excluding the following periods for
maintenance. CSS allows the electronic logging of incidents and questions via the NOTIFY function. Planned maintenance outside these hours will be communicated in advance, in countries where CSS is
available for use by customer service administrators. We reserve the right to perform emergency maintenance as may be required. 

Asia Pacific

Saturday 22:00 JST through Monday 06:00 JST 

Canada

Sunday 03:00 EST through Sunday 06:00 EST 

Europe/Middle East/Africa

Saturday 00:00 CET through Saturday 01:00 CET

Sunday 03:00 CET through Sunday 07:00 CET 

United States and Latin America

Saturday 04:00 EST through Saturday 07:00 EST

Sunday 03:00 EST through Sunday 05:00 EST 

35

 

1.14 Acceptable Use Policy  

The
AT&T Global Network Services Acceptable Use Policy is posted at http://www.attbusiness.net/terms/aup.html. This Acceptable Use Policy is in addition to and does not alter or supersede any of our
other Acceptable Use Policies. Customers are responsible for ensuring that their users, particularly those that make use of the Internet are familiar with this Acceptable Use Policy and adhere to it.
The Acceptable Use Policy maybe changed from time to time without notice. Users should be reminded to periodically review the Acceptable Use Policy. 

1.15 Security  

Overall
security and the selection and use of security facilities we provide is a Customer and End User responsibility. We do not guarantee that use of the Firewall feature we provide will prevent
unauthorized access to your system or data. 

Internet
Protocol (IP) communication is facilitated by the use of authorized IP address pairs. These IP address pairs may be used to provide a level of authorization or security to allow only
authorized pairs of IP addresses to communicate. IP address relationships for LAN communication that you authorize must be registered with your Local Service Provider. 

36

  

IBM Global Services  

 
  Service Description for IBM Application Hosting—EDI Services and
  IBM Application Hosting—Business Exchange Services    
  

The terms and conditions of the IBM1 International Service Provider Agreement, the IBM International Customer Agreement, or the IBM
Customer Agreement and its Attachment for IBM Global Services Network and e-business Services (or any equivalent agreement signed by both of us) apply to this
transaction.

	1
	IBM
and 400 are registered trademarks of the International Business Machines Corporation. 

Expedite,
Expedite Notification Manager, and CICS are trademarks of the International Business Machines Corporation. 

Additional
terms are specified in the Licensed Program Specifications for this Program. 

Effective Date: June 11, 2002  

CONTENTS  

	1.0	 	EDI Services
	

 	
 	
1.1	
 	

Information Exchange (US non-tiered)
	

 	
 	

 	
 	

1.1.1	
 	

Sending or Receiving Messages
	

 	
 	

 	
 	

1.1.2	
 	

EDI VAN Interconnect
	

 	
 	

 	
 	

1.1.3	
 	

Information Exchange Dial Services
	

 	
 	

 	
 	

1.1.4	
 	

Traveling User Support
	

 	
 	

 	
 	

1.1.5	
 	

Event Notification
	

 	
 	

 	
 	

1.1.6	
 	

Archiving
	

 	
 	

 	
 	

1.1.7	
 	

Libraries
	

 	
 	

 	
 	

1.1.8	
 	

Carbon Copy
	

 	
 	

 	
 	

1.1.9	
 	

EDI Dial Out
	

 	
 	

 	
 	

1.1.10	
 	

Trading Partner Summary Report
	

 	
 	

 	
 	

1.1.11	
 	

International Messages
	

 	
 	

 	
 	

1.1.12	
 	

TCP/IP FTP Gateway for the Internet
	

 	
 	

 	
 	

1.1.13	
 	

Batch Data Interface
	

 	
 	

 	
 	

1.1.14	
 	

Information Exchange Administrative Services (IE/SERV)
	

 	
 	

 	
 	

1.1.15	
 	

Information Exchange Administrative Services (IEAS) for the Web
	

 	
 	

 	
 	

1.1.16	
 	

Cluster Mailbox
	

 	
 	

 	
 	

1.1.17	
 	

SMTP gateway to Information Exchange
	

 	
 	
1.2	
 	

Information Exchange (Global tiered)
	

 	
 	

 	
 	

1.2.1	
 	

Sending and Receiving a Single Message
	
 	
 	

 	
 	

 	
 	

 

1

 

	

 	
 	

 	
 	

1.2.2	
 	

Information Exchange Dial Services
	

 	
 	

 	
 	

1.2.3	
 	

Traveling User Support
	

 	
 	

 	
 	

1.2.4	
 	

Event Notification
	

 	
 	

 	
 	

1.2.5	
 	

Archiving
	

 	
 	

 	
 	

1.2.6	
 	

Libraries
	

 	
 	

 	
 	

1.2.7	
 	

Carbon Copy
	

 	
 	

 	
 	

1.2.8	
 	

EDI Dial Out
	

 	
 	

 	
 	

1.2.9	
 	

Trading Partner Summary Report
	

 	
 	

 	
 	

1.2.10	
 	

Distribution Lists
	

 	
 	

 	
 	

1.2.11	
 	

Cluster Mailbox
	

 	
 	

 	
 	

1.2.12	
 	

International Messages
	

 	
 	

 	
 	

1.2.13	
 	

EDI VAN Interconnect
	

 	
 	

 	
 	

1.2.14	
 	

TCP/IP FTP Gateway for the Internet
	

 	
 	

 	
 	

1.2.15	
 	

Batch Data Interface
	

 	
 	

 	
 	

1.2.16	
 	

Information Exchange Administrative Services (IE/SERV)
	

 	
 	

 	
 	

1.2.17	
 	

Information Exchange Administrative Services (IEAS) for the Web
	

 	
 	

 	
 	

1.2.18	
 	

Receiving Data
	

 	
 	

 	
 	

1.2.19	
 	

SMTP gateway to Information Exchange
	

 	
 	
1.3	
 	

Information Exchange EDI Feature (withdrawn from marketing)
	

 	
 	
1.4	
 	

Web data transfer
	

 	
 	

 	
 	

1.4.1	
 	

Charges
	

 	
 	

 	
 	

1.4.2	
 	

Credit Card Payment
	

 	
 	
1.5	
 	

Forms exchange
	

 	
 	

 	
 	

1.5.1	
 	

Charges
	

 	
 	

 	
 	

1.5.2	
 	

Credit Card Payment
	

 	
 	
1.6	
 	

In-network translation
	

 	
 	

 	
 	

1.6.1	
 	

Charges
	

 	
 	

 	
 	

1.6.1.1	
 	

Usage Price Plan
	

 	
 	

 	
 	

1.6.1.2	
 	

Monthly Subscription Plans
	

 	
 	

 	
 	

1.6.1.3	
 	

EDI VAN Interconnect
	

 	
 	

 	
 	

1.6.1.4	
 	

Other facilities
	

 	
 	
1.7	
 	

Exchange for WebSphere MQ
	

 	
 	

 	
 	

1.7.1	
 	

Queue Manager Definition
	

 	
 	

 	
 	

1.7.2	
 	

Sending and Receiving
	
 	
 	

 	
 	

 	
 	

 

2

 

	

 	
 	

 	
 	

1.7.3	
 	

Distribution Facility
	

 	
 	

 	
 	

1.7.4	
 	

Message Exchange with Information Exchange
	

 	
 	

 	
 	

1.7.5	
 	

Message Exchange with EDI VAN Interconnect
	

 	
 	
1.8	
 	

Expedite
	

 	
 	

 	
 	

1.8.1	
 	

Expedite/CICS
	

 	
 	

 	
 	

1.8.2	
 	

Expedite Base/MVS
	

 	
 	

 	
 	

1.8.3	
 	

Expedite Notification Manager for MVS
	
2.0	
 	

Business Exchange Services
	

 	
 	
2.1	
 	

Internet Transfer
	

 	
 	

 	
 	

2.1.1	
 	

Exchange with Information Exchange
	

 	
 	

 	
 	

2.1.2	
 	

Exchange with EDI VAN Interconnect
	

 	
 	

 	
 	

2.1.3	
 	

Document Backup and Reprocessing
	

 	
 	

 	
 	

2.1.4	
 	

Charges
	

 	
 	

 	
 	

2.1.5	
 	

Credit Card Payment Option

This
Service Description applies to Services provided in the United States. In addition to the charges described in this Service Description, you will incur charges for other IBM Global Services you
use including charges which are described in the Support Services Service Description and Schedule of Charges. 

1.0 EDI SERVICES  

1.1 Information Exchange (US non-tiered)  

Information Exchange provides mailbox and associated facilities for storing and retrieving messages containing unformatted or formatted data, including Electronic Data
Interchange (EDI) formats. Information Exchange users can send messages to and receive messages from other users of EDI Services features and Business Exchange Services features, users of mail
exchange and users of X.400 Services. The access to Information Exchange through SNA remote access is described in this Service Description and its associated Schedule of Charges. Other remote access
and leased line access is described in the Managed Data Network Services Service Description and Schedule of Charges. 

Information
Exchange charges are applied to each Information Exchange message as it is sent to the mailbox and as it is received from the mailbox. You have the ability to specify on a user by user
basis whether you will pay the send charges, receive charges or both in exchanging messages under Information Exchange. Before message exchange can take place, both parties must agree on the payment
relationship. When messages are exchanged with another feature of EDI Services or Business Exchange Services, the Information Exchange sender must pay send charges and the Information Exchange
receiver must pay receive charges. 

If
the message is sent to a trading partner on mail exchange or X.4002 Services, then the Information Exchange user must pay the total charge. There are no Information Exchange receive
charges for receiving messages sent from X.400 Services or from mail exchange. 

	2
	2X.400
is a trademark of International Business Machines Corporation 

3

 

If
the message is sent to or received from a trading partner on exchange for WebSphere MQ, you have the ability to specify on a user by user basis whether you will pay the send charges, receive
charges or both in exchanging messages. Files sent to trading partners using exchange for WebSphere MQ must not exceed 100,000,000 characters. 

The
maximum Information Exchange message size is 280,000,000 characters. 

Information
Exchange charges that are based on prime time and non-prime time rates are determined by the time stamp in the sent or received Information Exchange message.
Non-prime time charges apply between 8 p.m. and 8 a.m. Eastern time, Monday through Friday, on weekends, and on IBM specified national holidays. 

1.1.1 Sending or Receiving Messages  

When you send a message to an Information Exchange mailbox, a message charge and a character charge are incurred. When you receive a message from an Information Exchange
mailbox, a message charge and a character charge are incurred. When you use SNA remote access to send or receive a message Information Exchange Dial Services charges are incurred 

Information
Exchange provides the ability to send a message to a list of users. When you send a message to a list of users, we calculate a proportional send charge for each receiver on the list and
round the charge up to the next cent. In this instance the total send charges may exceed the published rates due to rounding during the calculation of charges. We also charge a receive charge for each
recipient on the list. 

We
charge for all messages sent to a mailbox, regardless of whether or not they are received by the addressee. There are no Information Exchange charges for requesting messages when the mailbox is
empty or for retransmitting messages during restart or recovery of Information Exchange sessions. The Information Exchange Message charge applies to every message. The Information Exchange Character
charge is based upon the number of characters in the message. Information Exchange message headers are not included in the character count. The number of characters in the message is rounded up to the
next 0.1 thousand characters and then multiplied by the rate per thousand characters. The result is rounded up to the next cent. 

1.1.2 EDI VAN Interconnect  

Customers may exchange EDI data with users on other networks that are interconnected with EDI Services through EDI VAN Interconnect. You incur an Information Exchange
Interconnect charge instead of the Information Exchange Character charge for messages you send to or receive from EDI VAN Interconnect. The Information Exchange Interconnect charge is based upon the
number of characters in the message. Information Exchange message headers are not included in the character count. The number of characters in the message is rounded up to the next 0.1 thousand
characters and then multiplied by the rate per thousand characters. The result is rounded up to the next cent. An Information Exchange message charge is also incurred for messages you send to or
receive from EDI VAN Interconnect. Availability of an EDI VAN Interconnect to a particular network is dependent upon the owner of that network, not IBM. Interconnections are subject to change without
prior notice. 

1.1.3 Information Exchange Dial Services  

If you access Information Exchange through SNA remote access, the following charges apply instead of the remote access connect time charges and associated surcharges specified
in the Managed Data Network Services Service Description and Schedule of Charges: 

	•
	Information
Exchange local dial access character charge; and 

4

 

	•
	Information
Exchange "800" number dial access character surcharge, if applicable; or

	•
	Information
Exchange secondary node access character surcharge, if applicable. 

We
will provide you with phone numbers upon request. 

Selected
SNA remote access protocols may, at IBM's sole discretion, be provided through legacy, previously supported, gateways and phone numbers. Users of legacy gateways and/or legacy phone numbers
will incur the Information Exchange local dial access character charge and the legacy gateway dial access character surcharge. IBM will provide a list of such legacy gateways and phone numbers and
planned effective dates upon request. 

Information
Exchange Dial Services charges and surcharges are based upon the number of characters in the message. Information Exchange message headers are not included in the character count. The
number of characters in the message is rounded up to the next 0.1 thousand characters and then multiplied by the rate per thousand characters. The result is rounded up to the next cent. 

1.1.4 Traveling User Support  

Traveling User Support allows users to access Information Exchange while traveling abroad to selected countries where IBM has a relationship established with an IBM affiliate
or other service providers. Traveling User Support is intended to allow users to access Information Exchange on an occasional basis when traveling abroad. Customers needing access from an
international location for an extended period (for example, longer than a month) or for more than three total months in a year must obtain an additional account ID and user ID from the local IBM
affiliate or other service provider. 

A
pass through surcharge will be incurred for all traveling-user access to Information Exchange. Traveling users who access Information Exchange through a remote access connection will not
be charged the standard Information Exchange dial character charge. Other standard charges for use of Information Exchange will apply. 

1.1.5 Event Notification  

Information Exchange provides the ability for you to define message arrival events, scheduled events and user initiated events. Event notifications will be generated based on
the event definitions and the event profile of the intended receiver of the event notification. You set up event profiles and define events using Information Exchange Administration Services. An event
profile defines the characteristics of a dial-out or call-out user to Information Exchange. Users attached via an asynchronous dial connection to Information Exchange will
receive a dial-out notification. TCP/IP Internetworking and Multiprotocol Solutions and SNA LU 6.2 protocol leased line connected users will receive a call-out notification.
You are charged a dial-out or call-out execute charge for each event notification processed by Information Exchange on your behalf, even if a notification could not be
completed due to a problem at your system or workstation. For example, remote access users will be charged if the dial-out
notification cannot be completed with the requested number of retries due to a busy, ring-no-answer, or invalid number. For message arrival events, you are not charged if the
message which met the notification criteria is received from the mailbox before Information Exchange can process the notification. 

1.1.6 Archiving  

A message archive facility is available which allows users to store messages from 1 to 365 days. The archive storage charge is computed by multiplying the number of
characters in each message by the number of days the message is archived. The product is divided by 1000, rounded up to the next whole number if not already a whole number, and multiplied by the rate
per thousand characters. The result 

5

 

is rounded up to the next cent. The archive storage charge is invoiced to the owner of the archived data. 

Users
may retrieve messages from the archive into their mailbox. The user receiving the message from the mailbox will incur the applicable Information Exchange receive charges. 

1.1.7 Libraries  

Users may store data in a non-searchable Information Exchange library. A storage charge is applied in 1,000 character minimum increments based upon the maximum
amount of storage used per day. The result is rounded up to the next cent. This is in addition to the appropriate Information Exchange send charges for sending the data to the library. 

Users
may also store data in a searchable Information Exchange library. Each data entry in the library is called a member and may be a message or a file. A storage charge is applied in 1,000 character
minimum increments based upon the maximum amount of storage used per day for all entries in the library. The result is rounded up to the next cent. This is in addition to the applicable Information
Exchange send charges for sending the data to the library. Each time users add or replace a member in the searchable library, index entries are automatically created. Users incur an Information
Exchange index build charge for the library members users add or replace in the searchable library. The Information Exchange index build charge is based upon the number of characters in the library
member. The number of characters in the library member is rounded up to the next 0.1 thousand characters and then multiplied by the rate per thousand characters. The result is rounded up to the
next cent. 

IBM
owns the Information Exchange libraries named CUSTBULS and EXPEDITE. Library CUSTBULS contains information on the Information Exchange Service and the Expedite licensed programs such as IBM
Customer Bulletins and Technical Bulletins. Library EXPEDITE contains Expedite licensed programs and their manuals. There are no Information Exchange charges for viewing through IE/SERV or receiving
information from the IBM CUSTBULS or EXPEDITE libraries. 

Users
may view or retrieve data from Information Exchange Libraries. When you view or receive data from an Information Exchange Library, except CUSTBULS and EXPEDITE, a message charge and a character
charge are incurred. For viewing data, the Information Exchange Character charge is based upon the number of characters viewed. For retrieving data, the Information Exchange Character charge and
Information Exchange dial charge (and surcharge if applicable) are based upon the number of characters in the message. When you use SNA remote access to receive the data for any library except
CUSTBULS and EXPEDITE, Information Exchange Dial Services charges are incurred. 

The
party responsible for an Information Exchange Library may choose to pay these charges for all users viewing through IE/SERV or receiving data from that library. The party responsible indicates
this option when defining the library using Information Exchange Administration Services. 

1.1.8 Carbon Copy  

The carbon copy feature provides for an electronic copy of a designated message to be delivered to one or more recipients, in addition to the original message destination.
Either the sender or receiver may specify that a message is to be copied or redirected to an alternate mailbox. Carbon copy and redirected message relationships are set up under Information Exchange
Administrative Services. 

Each
electronic carbon copy message sent to each recipient will incur an Information Exchange carbon copy charge and Information Exchange receive charges (a message charge and a character charge).
These charges are in addition to the charges incurred for sending and receiving the original message. A redirected message will incur the Information Exchange carbon copy charge in addition to the
Information Exchange charges incurred for sending a message and receiving a message. The 

6

 

Information Exchange carbon copy charge is incurred at the time the electronic copy or redirected message is created, regardless of whether or not the carbon copy or redirected message is ever
successfully delivered. 

The
carbon copy charge and Information Exchange message receive charges incurred as a result of a redirected message or carbon copy request may be paid by the requester, the copy partner, or the
recipient of the carbon copy or redirected message, per the carbon copy and redirected message relationships, as allowed and set up under Information Exchange Administrative Services. The requester
must pay the carbon copy charge when electronic copies or redirected messages are sent to
other than the originating Information Exchange system and the copy partner is on other than the originating Information Exchange system. The requester must pay the Information Exchange message
receive charges for electronic copies and redirected messages sent to non Information Exchange recipients (except for X.400 Services, SMTP gateway recipients, and Internet transfer recipients) and all
charges incurred for undeliverable items. Recipients on an Information Exchange system other than the originating Information Exchange system must pay the receive charges in a carbon copy or
redirected message relationship. 

1.1.9 EDI Dial Out  

The EDI Dial Out feature allows the transfer of ANSI 12 or Uniform Code Council (UCS) formatted documents via bisynchronous communications. It supports the 4010 EDI Standard
including tilde segment terminator. To send data to trading partners requesting dial out, the Information Exchange user will send the data to a mailbox designated as system ID "DBS", account ID
"DSRV", and user ID "OUTBOUND". EDI Services will then dial out to the trading partner and deliver the data. To receive data from those trading partners, the Information Exchange user will issue a
receive from a mailbox designated as system ID "DBS" account ID "DSRV", and user ID of "INBOUND". The user IDs should be added to the Information Exchange trading partner definitions with payments
specifications of sender pays send charges and receiver pays receive charges. 

Information
Exchange dial out character charges instead of Information Exchange character charges will be incurred for each transmission sent to or received from trading partners using bisynchronous
dial out. 

1.1.10 Trading Partner Summary Report  

An Information Exchange trading partner summary report is available for customers to receive as an attachment to their invoice, or as a report or data file delivered to an
Information Exchange mailbox. The report summarizes charges by trading partner, including the number of messages and total number of characters sent to or received from the trading partner. You will
be charged a monthly recurring charge of $25 if the report is ordered as an invoice attachment. You will be charged a one-time charge of $25 if the report is ordered as a monthly report or
data file to be sent to an Information Exchange mailbox. In addition, you will incur applicable Information Exchange receive-side charges for receiving the report or data file from the
mailbox. 

1.1.11 International Messages  

Information Exchange provides the ability to send messages to selected international destinations through the interconnection of the networks of IBM affiliates and other
service providers. When a user sends a message to a destination outside the United States, the user will incur the appropriate 

Information
Exchange send charges. When a user receives a message from a destination outside the United States, the user will incur the appropriate Information Exchange receive charges. 

7

 

1.1.12 TCP/IP FTP Gateway for the Internet  

The TCP/IP FTP gateway for the Internet allows for the use of Information Exchange by the users of File Transfer Protocol (FTP) including users of an Internet connection from
an Internet service provider, as well as users of Internetworking and Multiprotocol Solutions and IP remote access, TCP/IP communications feature. The gateway enables Information Exchange to look like
an FTP server (or authorized application). The gateway supports the exchange of both Electronic Data Interchange (EDI) and free-form data for appropriately registered and authorized users.
Using standard FTP commands, users are able to start or stop a session with Information Exchange and send or receive messages. The gateway supports EDIFACT, UNTDI, X12 and UCS EDI transmissions. In
addition, the gateway supports the use of the Information Exchange libraries feature. Upon accessing the gateway, users must log on to Information Exchange using their registered account ID, user ID
and password. All charges for use of Information Exchange apply, except for Information Exchange dial charges, in addition to charges for the use of the other Services. 

1.1.13 Batch Data Interface  

Batch Data Interface (BDI) provides an ability to use Information Exchange from remote-entry workstations. BDI may also be used from IBM Capacity Services such as the MVS/ESA
server and the VM/ESA server. Users will incur Information Exchange message charges and Information Exchange character or interconnect character charges for messages sent or received using BDI in
addition to any applicable Capacity Services charges. 

1.1.14 Information Exchange Administrative Services (IE/SERV)  

IE/SERV provides an interactive capability for you to administer and control the use of Information Exchange within your activity account and to send and view messages. IE/SERV
can be accessed from remote access and leased line connections. Remote access is described in the Managed Data Network Services Service Description and Schedule of Charges. Remote access to IE/SERV
does not incur Information Exchange Dial Access charges. 

IE/SERV
allows you to view the text of inbound messages, outbound messages, archived messages, and library members. When you view message text, a message charge and a character charge are incurred.
The Information Exchange Character charge is based upon the number of characters viewed. 

IE/SERV
provides an audit trail of information about messages and the status of messages that have been sent by or sent to a user. Each time you look at audit records, you incur Information Exchange
charges. You are charged a message charge for each unique request, plus an Information Exchange Character charge for the number of characters of information viewed. 

1.1.15 Information Exchange Administrative Services (IEAS) for the Web  

IEAS for the Web provides the IE/SERV interactive capability for you to administer and control the use of Information Exchange within your activity account and to view
messages. Users of IEAS for the Web must have Internet access or TCP/IP protocol access using Managed Data Network Services, both of which can be obtained from IBM for an additional charge. In
addition each subscriber must have an appropriate Web browser. 

IEAS
for the Web provides firewall facilities which provide security filtering between the Internet and IEAS for the Web and between IEAS for the Web and Information Exchange. In addition, IEAS for
the Web supports the use of Secure Sockets Layer (SSL) and an appropriate Web browser. For additional authorized user security, customers may obtain a public key certificate from an appropriate
Certificate Authority. 

8

 

Using
IEAS for the Web, you can view the text of inbound messages, outbound messages and archived messages. When you view message text, a message charge and a character charge are incurred. The
Information Exchange character charge is based upon the number of characters viewed. 

1.1.16 Cluster Mailbox  

The cluster mailbox feature of Information Exchange provides the ability to define a set of mailboxes which appear as one logical mailbox to your trading partners. The user of
a cluster mailbox is known to other users by a cluster parent user ID. The user ID of the cluster parent is limited to 5 characters. A cluster parent can have 2 to 99 cluster child mailboxes
associated with that cluster parent user ID. The cluster child user IDs will be created from the cluster parent user ID by assigning a two digit sequence number suffix to the cluster parent user ID.
This feature allows the user to send and receive data through multiple mailboxes with a single generic user ID. 

1.1.17 SMTP gateway to Information Exchange  

The SMTP gateway to Information Exchange provides the ability for Information Exchange users to reach trading partners who use Internet mail for communications. In addition to
supporting plain text messages, the SMTP gateway will allow Information Exchange users to send and receive EDI and binary files using MIME formatted data. Multipart SMTP messages will be accepted, and
each binary or EDI part will be sent to Information Exchange as a single message. Remaining text parts will be combined into a single Information Exchange message. SMTP messages sent from Information
Exchange will always consist of a single part. 

Each
Information Exchange user is assigned an SMTP address based on the account ID, user ID, and local Information Exchange system, in the format of user.acct@domain. The Information Exchange systems
have domain names of iexxx.ihost.com, where the xxx is replaced by the three character Information Exchange system ID. SMTP Internet trading partners are automatically assigned an Information Exchange
address in the format SMTP/Unnnnnnn when they send to an Information Exchange user, or Information Exchange users can define Internet trading partners using Information Exchange Administration
Services. 

The
Information Exchange user will incur Information Exchange send charges (a message charge, a character charge, and any applicable Information Exchange dial services charges) for each message sent
to an SMTP user. The Information Exchange user will incur Information Exchange receive charges (a message charge, a character charge, and any applicable Information Exchange dial services charges) for
each message received from an SMTP user. 

1.2 Information Exchange (Global tiered)  

Information Exchange provides mailbox and associated facilities for storing and retrieving messages containing unformatted or formatted data, including Electronic Data
Interchange (EDI) formats. Information Exchange users can send messages to and receive messages from other users of EDI Services features and Business Exchange Services features, users of mail
exchange and users of X.400 Services. The access to Information Exchange through SNA remote access is described in this Service Description and its associated Schedule of Charges. Other remote access
and leased line access is described in the Managed Data Network Services Service Description and Schedule of Charges. 

9

 

1.2.1 Sending and Receiving a Single Message  

Information Exchange Message Delivery charges are specified as the total charge for sending a message from an Information Exchange user to a single trading partner. Information
Exchange splits this charge into two domains: 

	1.
	half
for sending the message to an Information Exchange mailbox

	2.
	half
for receiving the message from the Information Exchange mailbox. 

If
the trading partner is another domestic Information Exchange user or a user of IBM MQSeries Services, you have the ability to specify on a user by user basis whether you will pay the send side,
receive side, or both in exchanging messages. 

Before
message exchange can take place, both parties must agree on the payment relationship. When messages are exchanged with another feature of EDI Services or Business Exchange Services the
Information Exchange sender must pay send charges and the Information Exchange receiver must pay receive charges. 

If
the message is sent to a trading partner on mail exchange or X.400 Services, then the Information Exchange user must pay the total Message Delivery charge. There are no Information Exchange charges
for receiving messages sent from X.400 Services or from mail exchange. 

The
Information Exchange Message Delivery charge is based upon the number of characters in the message. Information Exchange message headers are not included in the character count. The exact number
of characters in the message is divided by 1000 and multiplied by the rate per thousand characters. The result is rounded up to the next cent. 

The
maximum Information Exchange message size is 280,000,000 characters. Files sent to trading partners using IBM MQSeries Services must not exceed 100,000,000 characters. 

Information
Exchange charges that are based on prime time and non-prime time rates are determined by the time stamp in the sent or received Information Exchange message.
Non-prime time charges apply between 8 p.m. and 8 a.m. Eastern time, Monday through Friday, on weekends, and on IBM specified national holidays. 

We
charge for all messages sent to a mailbox, regardless of whether or not they are received by the addressee. There are no Information Exchange charges for requesting messages when the mailbox is
empty or for retransmitting messages during restart or recovery of Information Exchange sessions. 

1.2.2 Information Exchange Dial Services  

When you use SNA remote access to send or receive a message, Information Exchange Dial Services charges are incurred; otherwise you will be charged remote access connect time
charges and associated surcharges as specified in the Managed Data Network Services Service Description and Schedule of Charges. 

We
will provide you with phone numbers upon request. 

Selected
SNA remote access protocols may, at IBM's sole discretion, be provided through legacy, previously supported, gateways and phone numbers. Users of legacy gateways and/or legacy phone numbers
will incur the Information Exchange local dial access character charge and the legacy gateway dial access character surcharge. IBM will provide a list of such legacy gateways and phone numbers and
planned effective dates upon request. 

10

 

1.2.3 Traveling User Support  

Traveling User Support allows users to access Information Exchange while traveling abroad to selected countries where IBM has a relationship established with an IBM affiliate
or other service providers. Traveling User Support is intended to allow users to access Information Exchange on an occasional basis when traveling abroad. Customers needing access from an
international location for an extended period (for example, longer than a month) or for more than three total months in a year must obtain an additional account ID and user ID from the local IBM
affiliate or other service provider. 

A
pass through surcharge will be incurred for all traveling-user access to Information Exchange. Traveling users who access Information Exchange through a remote access connection will not
be charged the standard Information Exchange dial character charge. Other standard charges for use of Information Exchange will apply. 

1.2.4 Event Notification  

Information Exchange provides the ability for you to define message arrival events, scheduled events and user initiated events. Event notifications will be generated based on
the event definitions and the event profile of the intended receiver of the event notification. You set up event profiles and define events using Information Exchange Administration Services. An event
profile defines the characteristics of a dial-out or call-out user to Information Exchange. Users attached via an asynchronous dial connection to Information Exchange will
receive a dial-out notification. TCP/IP Internetworking and Multiprotocol Solutions and SNA LU 6.2 protocol leased line connected users will receive a call-out notification.
You are charged a dial-out or call-out execute charge for each event notification processed by Information Exchange on your behalf, even if a notification could not be
completed due to a problem at your system or workstation. For example, remote access users will be charged if the dial-out notification cannot be completed with the requested number of
retries due to a busy, ring-no-answer, or invalid number. For message arrival events, you are not charged if the message which met the notification criteria is received from
the mailbox before Information Exchange can process the notification. 

1.2.5 Archiving  

A message archive facility is available which allows users to store messages from 1 to 365 days. The archive storage charge is computed by multiplying the number of
characters in each message by the number of days the message is archived. The product is divided by 1000 and multiplied by the rate per thousand characters. The result is rounded up to the next cent.
The archive storage charge is invoiced to the owner of the archived data. 

Users
may receive messages from the archive into their mailbox. The user receiving the message from the mailbox will incur an Information Exchange charge based upon one-half the message
delivery rate and the number of characters received. 

1.2.6 Libraries  

Users may store data in a non-searchable or searchable Information Exchange library. A storage charge is applied in 1,000 character minimum increments based upon
the maximum amount of storage used per day. The result is rounded up to the next cent. This is in addition to the appropriate Information Exchange send charge for sending the data to the library. The
send charges is based upon one-half the message delivery rate and the number of characters sent. 

IBM
owns the Information Exchange libraries named CUSTBULS and EXPEDITE Library CUSTBULS contains information on the Information Exchange Service and the Expedite licensed programs such as IBM
Customer Bulletins and Technical Bulletins. Library EXPEDITE contains 

11

 

Expedite licensed programs and their manuals. There are no Information Exchange charges for viewing or receiving information from the IBM CUSTBULS and EXPEDITE libraries. 

Users
may view or retrieve data from Information Exchange Libraries. When you view or receive data from an Information Exchange Library, except CUSTBULS and EXPEDITE, a character charge is incurred,
based upon the number of characters viewed or received and one-half the message delivery rate. 

The
party responsible for an Information Exchange Library may choose to pay these charges for all users viewing through IE/SERV or receiving data from that library. The party responsible indicates
this option when defining the library using Information Exchange Administration Services. 

1.2.7 Carbon Copy  

The carbon copy feature provides for an electronic copy of a designated message to be delivered to one or more recipients, in addition to the original message destination.
Either the sender or receiver may specify that a message is to be copied or redirected to an alternate mailbox. Carbon copy and redirected message relationships are set up under Information Exchange
Administrative Services. 

Each
electronic carbon copy message sent to each recipient will incur an Information Exchange carbon copy charge and Information Exchange receive side charge (half the Information Exchange message
delivery charge). These charges are in addition to the charges incurred for sending and receiving the original message. A redirected message will incur the Information Exchange carbon copy charge in
addition to the Information Exchange send side charge and receive side charge. 

The
Information Exchange carbon copy charge is incurred at the time the electronic copy or redirected message is created, regardless of whether or not the carbon copy or redirected message is ever
successfully delivered. 

The
carbon copy charge and Information Exchange message receive side charges incurred as a result of a redirected message or carbon copy request may be paid by the requester, the copy partner, or the
recipient of the carbon copy or redirected message, per the carbon copy and redirected message relationships, as allowed and set up under Information Exchange Administrative Services. The requester
must pay the carbon copy charge when electronic copies or redirected messages are sent to
other than the originating Information Exchange system and the copy partner is on other than the originating Information Exchange system. The requester must pay the Information Exchange message
receive side charges for electronic copies sent to non Information Exchange recipients (except for X.400 Services, SMTP gateway recipients, and Internet transfer recipients) and all charges incurred
for undeliverable items. Recipients on an Information Exchange system other than the originating Information Exchange system must pay the receive side charges in a carbon copy or redirected message
relationship. 

1.2.8 EDI Dial Out  

The EDI Dial Out feature allows the transfer of ANSI 12 or Uniform Code Council (UCS) formatted documents via bisynchronous communications. It supports the 4010 EDI Standard
including tilde segment terminator. To send data to trading partners requesting dial out, the Information Exchange user will send the data to a mailbox designated as system ID "DBS", account ID
"DSRV", and user ID "OUTBOUND". EDI Services will then dial out to the trading partner and deliver the data. To receive data from those trading partners, the Information Exchange user will issue a
receive from a mailbox designated as system ID "DBS" account ID "DSRV", and user ID of "INBOUND". The user IDs should be added to the Information Exchange trading partner definitions with payments
specifications of sender pays send charges and receiver pays receive charges. 

12

 

Information
Exchange dial out message delivery charges instead of Information Exchange message delivery charges will be incurred for each transmission sent to or received from trading partners using
bisynchronous dial out. In addition, Information Exchange dial out surcharges will be incurred. 

1.2.9 Trading Partner Summary Report  

An Information Exchange trading partner summary report is available for customers to receive as an attachment to their invoice, or as a report or data file delivered to an
Information Exchange mailbox. The report summarizes charges by trading partner, including the number of messages and total number of characters sent to or received from the trading partner. You will
be charged a monthly recurring charge of $25 if the report is ordered as an invoice attachment. You will be charged a one-time charge of $25 if the report is ordered as a monthly report or
data file to be sent to an Information Exchange mailbox. In addition, you will incur applicable Information Exchange receive-side charges for receiving the report or data file from the
mailbox 

1.2.10 Distribution Lists  

Information Exchange provides the ability to send a message to a list of users. When you send a message to a list of users, we calculate a proportional send side charge for
each receiver on the list and round the charge up to the next cent. In this instance the total send side charges may exceed the published rates due to rounding during the calculation of charges. We
also charge a receive side charge for each recipient on the list. 

1.2.11 Cluster Mailbox  

The cluster mailbox feature of Information Exchange provides the ability to define a set of mailboxes which appear as one logical mailbox to your trading partners. The user of
a cluster mailbox is known to other users by a cluster parent user ID. The user ID of the cluster parent is limited to 5 characters. A cluster parent can have 2 to 99 cluster child mailboxes
associated with that cluster parent user ID. The cluster child user IDs will be created from the cluster parent user ID by assigning a two digit sequence number suffix to the cluster parent user ID.
This feature allows the user to send and receive data through multiple mailboxes with a single generic user ID. 

1.2.12 International Messages  

Information Exchange provides the ability to send messages to selected international destinations through the interconnection of the networks of IBM affiliates and other
service providers. When a user sends a message to a destination outside the United States and when a user receives a message from a destination outside the United States, the user will incur
one-half the Information Exchange Message Delivery charge. 

1.2.13 EDI VAN Interconnect  

Customers may exchange EDI data with users on other networks that are interconnected with EDI Services through EDI VAN Interconnect. For each message a user sends to EDI VAN
Interconnect and for each message a user receives from EDI VAN Interconnect, the user will incur one-half of the Information Exchange Message Delivery charge. Availability of an EDI VAN
Interconnect to a particular network is dependent upon the owner of that network, not IBM. Interconnections are subject to change without prior notice. 

1.2.14 TCP/IP FTP Gateway for the Internet  

The TCP/IP FTP gateway for the Internet allows for the use of Information Exchange by the users of File Transfer Protocol (FTP) including users of an Internet connection from
an Internet service 

13

 

provider, as well as users of Internetworking and Multiprotocol Solutions and IP remote access, TCP/IP communications feature. The gateway enables Information Exchange to look like an FTP server (or
authorized application). The gateway supports the exchange of both Electronic Data Interchange (EDI) and free-form data for appropriately registered and authorized users. Using standard
FTP commands, users are able to start or stop a session with Information Exchange and send or receive messages. The gateway supports EDIFACT, UNTDI, X12 and UCS EDI transmissions. In addition, the
gateway supports the use of the Information Exchange libraries feature. Upon accessing the gateway, users must log on to Information Exchange using their registered account ID, user ID and password.
All charges for use of Information Exchange apply, except for Information Exchange dial charges, in addition to charges for the use of the other Services. 

1.2.15 Batch Data Interface  

Batch Data Interface (BDI) provides an ability to use Information Exchange from remote-entry workstations. BDI may also be used from the IBM Capacity Services such as the
MVS/ESA server and the VM/ESA server. Users will incur Information Exchange message delivery charges for messages sent or received using BDI, in addition to any applicable Capacity Services charges. 

1.2.16 Information Exchange Administrative Services (IE/SERV)  

IE/SERV provides an interactive capability for you to administer and control the use of Information Exchange within your activity account and to send and view messages. IE/SERV
can be accessed from remote access and leased line connections. Remote access is described in the Managed Data Network Services Service Description and Schedule of Charges. 

IE/SERV
allows you to view the text of inbound messages, outbound messages, archived messages, and library data. IE/SERV also provides an audit trail of information about messages and the status of
messages that have been sent by or sent to a user, When you view message text or look at audit trails, you incur one-half the Message Delivery charge for the number of characters viewed. 

1.2.17 Information Exchange Administrative Services (IEAS) for the Web  

IEAS for the Web provides the IE/SERV interactive capability for you to administer and control the use of Information Exchange within your activity account and to view
messages. Users of IEAS for the Web must have Internet access or TCP/IP protocol access using Managed Data Network Services, both of which can be obtained from IBM for an additional charge. In
addition each subscriber must have an appropriate Web browser. 

IEAS
for the Web provides firewall facilities which provide security filtering between the Internet and IEAS for the Web and between IEAS for the Web and Information Exchange. In addition, IEAS for
the Web supports the use of Secure Sockets Layer (SSL) and an appropriate Web browser. For additional authorized user security, customers may obtain a public key certificate from an appropriate
Certificate Authority. 

Using
IEAS for the Web, you can view the text of inbound messages, outbound messages and archived messages. When you view message text, you incur one-half the Message Delivery charge for
the number of characters viewed. 

1.2.18 Receiving Data  

Information Exchange provides you the capability to receive other data, such as alias tables, distribution lists, audit trails, and session traces. When you receive data from
Information Exchange, you incur a charge which is based upon the number of characters received and one-half the message delivery rate. 

14

 

1.2.19 SMTP gateway to Information Exchange  

The SMTP gateway to Information Exchange provides the ability for Information Exchange users to reach trading partners who use Internet mail for communications. In addition to
supporting plain text messages, the SMTP gateway will allow Information Exchange users to send and receive EDI and binary files using MIME formatted data. Multipart SMTP messages will be accepted, and
each binary or EDI part will be sent to Information Exchange as a single message. Remaining text parts will be combined into a single Information Exchange message. SMTP messages sent from Information
Exchange will always consist of a single part. 

Each
Information Exchange user is assigned an SMTP address based on the account ID, user ID, and local Information Exchange system, in the format of user.acct@domain. The Information Exchange systems
have domain names of iexxx.ihost.com, where the xxx is replaced by the three character Information Exchange system ID. SMTP Internet trading partners are automatically assigned an Information Exchange
address in the format SMTP/Unnnnnnn when they send to an Information Exchange user, or Information Exchange users can define Internet trading partners using Information Exchange Administration
Services. 

The
Information Exchange user will incur an Information Exchange send charge (half the Information Exchange message delivery charge) and Information Exchange dial services charges (if applicable) for
each message sent to an SMTP user. The Information Exchange user will incur an Information Exchange receive charge (half the Information Exchange message delivery charge) and Information Exchange dial
services charges (if applicable) for each message received from an SMTP user. The Information Exchange message delivery charge for use of the SMTP gateway will be included in the category
IE-IE Message Delivery on the user's invoice. 

1.3 Information Exchange EDI Feature (withdrawn from marketing)  

The Information Exchange EDI Feature provides mailbox and associated facilities for storing and retrieving small messages containing unformatted data or formatted EDI data. The
facilities and charges associated with Information Exchange are applicable to the user of Information Exchange EDI Feature except for the following: 

	•
	There
is no message charge

	•
	There
is no difference in prime and non-prime time charges

	•
	The
character and interconnect character charges are different

	•
	There
is no SNA remote access charge

	•
	There
is an "800" number access charge and a secondary node access charge

	•
	There
is no EDI Dial Out capability 

The
Information Exchange EDI Feature is mutually exclusive with Information Exchange on an activity account level. 

1.4 Web data transfer  

The Web data transfer feature of EDI Services enables subscribers of Web data transfer to exchange files with users of Information Exchange. Subscribers of Web data transfer
must have Internet access or TCP/IP protocol access using Managed Data Network Services, both of which can be obtained from IBM for an additional charge. In addition each subscriber must have an
appropriate Web browser. EDI or non-EDI files may be exchanged. Subscribers of Web data transfer may not exchange files with other subscribers of Web data transfer. Subscribers upload and
download files to Web data transfer using the Web browser file transfer features. Subscribers are responsible for maintaining their account, user ID 

15

 

and password. Passwords must be changed at regular intervals and user IDs are revoked after a set number of invalid access attempts. You are responsible for the evaluation, selection and use of all
security facilities or security procedures. 

Orders
are individually scheduled and subject to equipment availability. 

1.4.1 Charges  

Web data transfer subscribers are invoiced a one-time registration charge, and a monthly subscription charge. Each subscriber is allocated 10,000,000 bytes of disk
storage for files. Subject to system and technology constraints, additional disk storage may be obtained in increments of 1,000,000 bytes, for an additional monthly charge. Individual documents can be
no larger than 10,000,000 characters. File management of the subscriber disk storage is a subscriber responsibility. Web data transfer file delivery charges are applied to each file sent from or
received by the Web data transfer feature and will be invoiced to the Web data transfer subscriber. Information Exchange send and/or receive charges are invoiced to the Information Exchange user. 

The
Web data transfer file delivery charge is based upon the number of characters in the file. The exact number of characters in the file is divided by 1000 and multiplied by the rate per thousand
characters. The result is rounded up to the next cent. A minimum file delivery charge for 1,000 characters per file will be incurred. We charge for all files sent, regardless of whether or not they
are received by the addressee. 

Web
data transfer subscribers are initially setup with an open mailbox option allowing them to send files to or receive files from any Information Exchange user who has an open mailbox option or has
specifically authorized such exchange. Web data transfer subscribers may restrict data transfer to specific Information Exchange trading partners by requesting IBM to establish specific subscriber
mailbox trading partner registrations. From one to five specific trading partners registrations may be requested at a time for a single one-time charge. 

Each
file sent to, sent from, or received by a Web data transfer subscriber is retained in the subscriber's storage until deleted by the subscriber. Web data transfer subscribers are responsible for
managing their storage, and deleting files that are no longer needed. If a subscriber deletes a file but subsequently determines that a copy of the file is needed, the subscriber can request us to
retrieve the file from the system archive. Files that the Web data transfer subscriber sends to Information Exchange trading partners can also be retrieved from the system archive and sent back to the
subscriber as an incoming file. Files are archived for ninety days from the time sent. Files retrieved from archive will be placed into the subscriber's storage area. The user subscriber will be
charged a fee for each day's worth of data that is retrieved. 

1.4.2 Credit Card Payment  

IBM may, at its option, elect to accept a subscriber's credit card for payment of a subscriber's Web data transfer and/or forms exchange charges, provided the subscriber is not
obtaining any other related services from IBM. If IBM accepts such form of payment, all subscriber incurred charges for Web data transfer and/or forms exchange will be debited to the credit card
number that the subscriber provides to IBM. Should a subscriber credit card number expire or should IBM otherwise be unable to debit valid charges to a subscriber credit card number, IBM may
immediately and without notice withdraw the subscriber's access to Web data transfer and forms exchange. IBM may take commercially reasonable actions to validate a subscriber's credit card. 

16

 

1.5 Forms exchange  

The forms exchange feature of EDI Services provides subscribers access to and use of selected forms such as purchase orders, invoices, and customized forms that are available
under this feature. The forms exchange subscriber completes one of the available forms which is then translated into an XML or EDI message and sent to the Information Exchange mailbox designated by
the subscriber. An XML or EDI message, sent from Information Exchange, can be translated back into a form, and routed to the forms exchange subscriber for viewing or printing. Subscribers who utilize
QuickBooks by Intuit or Peachtree Software's accounting packages may also import and export forms down to these software packages. Subscribers who wish to be notified when they have new messages may
set the component to notify them via e-mail when new mail is received in their mailbox. 

Forms
management is a subscriber responsibility. Forms are archived in the same manner as files. In addition, a form sent by a subscriber can be retrieved from archive, however, it can only be resent
to the trading partner. 

1.5.1 Charges  

Forms exchange subscribers can choose an annual, monthly, or pay-per-document subscription plan. Subscribers choosing the annual plan will be invoiced a
subscription fee once a year. Service will be effective for one calendar year, from sign up date to anniversary date. Annual plan subscribers will not receive a credit if they discontinue the forms
exchange component early. Subscribers choosing the monthly plan will be invoiced a subscription fee each month. Monthly fees are not prorated for accounts activated or discontinued in
mid-month. The annual and monthly plans include 15 forms sent or received per month. Additional forms sent or received above the 15 per month will incur a document fee per form. Under the
pay-per-document plan, there is a monthly subscription fee and each form sent or received will incur a document fee. 

All
forms exchange users, regardless of which plan they choose, will be invoiced a one-time registration fee. Subscribers will have access to a set of standard purchase order and invoice
forms. EDI Services customers, industry groups, and other common interest groups can contract with IBM Global Services to have forms customized and/or mapped to an EDI format under a separate
statement of work for an additional fee. Each subscriber will incur a one-time fee for each custom form to which they request access. 

A
transaction activity report is available for an additional charge per report. This report can be run once per month or upon request. The report is delivered as in incoming file to the subscriber. 

In
the event that a subscriber subscribes to both Web data transfer and forms exchange, which run in the same environment, then the subscriber will incur only one registration charge and one monthly
subscription charge. The monthly subscription charge incurred will be the subscription charge as described under forms exchange. 

Forms
exchange runs in the same environment as Web data transfer. Forms exchange users have all the facilities of Web data transfer, including disk storage, archive and security facilities, available
to them and will incur appropriate charges for such facilities including charges for files sent to or received from trading partners. 

1.5.2 Credit Card Payment  

IBM may, at it's option, elect to accept a subscriber's credit card for payment of a subscriber's Web data transfer and/or forms exchange charges, provided the subscriber is
not obtaining any other related services from IBM. If IBM accepts such form of payment, all subscriber incurred charges for Web data transfer and/or forms exchange will be debited to the credit card
number that the subscriber provides to IBM. Should a subscriber credit card number expire or should IBM otherwise be unable to debit 

17

 

valid charges to a subscriber credit card number, IBM may immediately and without notice withdraw the subscriber's access to Web data transfer and forms exchange. IBM may take commercially reasonable
actions to validate a subscriber's credit card. 

1.6 In-network translation  

The in-network translation enables data translation for designated messages sent between Information Exchange users, and users on other networks that are
interconnected through the IBM EDI VAN Interconnect, according to specified translation mappings. Users may select a usage based option or one of four monthly subscription plans. 

Translation
mappings must meet IBM specifications. We will set up translation mappings under a separate statement of work for an additional fee. 

Under
the monthly subscription plans, the first set of trading partner relationships will be registered at no additional charge. Customers subscribing to in-network translation
subscription plan 1 may receive up to sixty credit hours to be applied to translation mapping fees. Customers subscribing to in-network translation monthly subscription plan 2 may receive
up to eighty credit hours to be applied to translation mapping fees. Customers subscribing to in-network translation subscription plan 3 may receive up to one hundred credit hours to be
applied to translation mapping fees. Customers subscribing to in-network translation subscription plan 4 may receive up to one hundred and forty credit hours to be applied to translation
mapping fees. Any and all credit hours may only be applied to translation mappings, at the current prevailing rate, and only as defined under the terms and conditions of the IBM statement of work. 

After
the trading partner relationship has been defined, the Information Exchange user sends a message to a designated Information Exchange mailbox, which performs the specified EDI translation and
routes the translated message to the trading partner's Information Exchange mailbox or through the EDI VAN Interconnect if the trading partner is on another supported interconnected VAN. 

1.6.1 Charges  

Trading partners will incur applicable Information Exchange charges for sending and receiving messages including those sent and received from EDI VAN Interconnect.
In-network translation subscribers can choose a usage price plan or a monthly subscription plan. 

1.6.1.1 Usage Price Plan  

Usage subscribers to in-network translation will incur the in-network translation charge for each message translated. There is an in-network
translation charge based on the number of characters translated. The number of characters translated is divided by 1,000 and multiplied by the rate. A minimum charge for 1,000 characters translated
per message is charged. 

1.6.1.2 Monthly Subscription Plans  

Monthly subscribers will be invoiced a monthly subscription fee. The monthly fee provides for a specified total number of characters translated during the month. Additional
characters translated during the month above the specified total number of characters will incur charges based upon the monthly subscription plan selected, and upon the number of additional characters
translated. The number of additional characters sent or received is divided by 1,000 and multiplied by the rate. A minimum charge for 1,000 characters translated per message will be incurred. Monthly
subscription fees are not proratable. 

18

 

1.6.1.3 EDI VAN Interconnect  

Users of in-network translation incur an Information Exchange Interconnect charge for messages sent to or received from EDI VAN Interconnect. The Information
Exchange Interconnect charge is based upon the number of characters in the message. Information Exchange message headers are not included in the character count. The number of characters in the
message is rounded up to the next 0.1 thousand characters and then multiplied by the rate per thousand characters. The result is rounded up to the next cent. Availability of an EDI VAN
Interconnect to a particular network is dependent upon the owner of that network, not IBM. Interconnections are subject to change without prior notice. 

1.6.1.4 Other facilities  

We will register a set of trading partner relationships for a one-time charge. Each set will include from one to five trading partner relationships. Changes to
these registrations will be considered a new registration. 

A
transaction activity report is available for an additional charge per report. This report can be run once per month or upon request. The report is delivered as in incoming file to the subscriber. 

1.7 Exchange for WebSphere MQ  

Exchange for WebSphere MQ is a managed service that allows users who have the appropriate WebSphere MQ based applications to exchange messages with other (authorized) users in
a networking environment. Exchange for WebSphere MQ provides protocol conversion between dissimilar communication protocols. 

1.7.1 Queue Manager Definition  

Each WebSphere MQ server accessing exchange for WebSphere MQ must be registered with queue manager definitions in order to be able to exchange messages. There is a non
proratable one-time charge for each queue manager definition. 

1.7.2 Sending and Receiving  

When a user sends a message to exchange for WebSphere MQ, the message is routed, using the appropriate exchange for WebSphere MQ queue manager definition, to the destination
WebSphere MQ queue manager or to a mailbox on Information Exchange. In the event that the destination is not available, the message is held until such time as the destination is ready to receive the
message or the message expires. Users must be defined to the service, the default definition directs the message delivery charges to the sender of the message. Options are available to allow splitting
the message delivery charges equally (into a send side charge and a receive side charge) between sender and receiver or to allow the receiver to pay all charges for sending a file when sender and
receiver are in different accounts. In order to enable the different charging options, both sender and receiver must be appropriately registered, otherwise the file transfer request will be rejected. 

Remote
access and leased line connectivity charges, as described in the applicable Service Descriptions and Schedules of Charges, are in addition to any exchange for WebSphere MQ charges. 

1.7.3 Distribution Facility  

Exchange for WebSphere MQ provides the capability for a customer to send a single message for delivery to multiple recipients. When a single message is sent to a list of
WebSphere MQ users, a proportional send side charge is calculated for each receiver on the list and the charge is rounded up to the next cent. In this instance the total send side charges may exceed
the published rates due to rounding during the calculation of charges. If there are Information Exchange recipients specified in 

19

 

the distribution list, a full send charge is incurred for each Information Exchange recipient in the list instead of the proportional send charge. A receive side charge for each recipient on the list
is also charged. 

When
an Information Exchange user sends a single message to multiple exchange for WebSphere MQ users and the exchange for WebSphere MQ users are responsible for paying the send side charges, each
exchange for WebSphere MQ user incurs a proportional send side charge based on the total number of exchange for WebSphere MQ receivers. The charge is rounded up to the next cent. In this instance the
total send side charges may exceed the published rates due to rounding during the calculation of charges. A receive side charge for each recipient on the list is also charged. 

1.7.4 Message Exchange with Information Exchange  

Exchange for WebSphere MQ users that are appropriately registered may exchange messages (send and receive) with users of Information Exchange. The default definition directs
the message delivery charges to the sender of the message. Options are available to allow splitting the message delivery charges between the sender and receiver or to allow the receiver to pay all
charges. In order to enable the different charging options, both sender and receiver must be appropriately registered, otherwise the file transfer request will be rejected. If the user of Information
Exchange sends or receives a message using SNA remote access, that user will incur Information Exchange Dial Services charges, irrespective of what message delivery charging options have been
selected. 

In
the event that the Information Exchange user utilizes the IE dial out feature in message exchange with an exchange for WebSphere MQ user, the Information Exchange user will incur the appropriate IE
dial out charges. 

1.7.5 Message Exchange with EDI VAN Interconnect  

Exchange for WebSphere MQ users that are appropriately registered may exchange messages (send and receive) with users of EDI VAN Interconnect. The exchange for WebSphere MQ
user pays the exchange for WebSphere MQ send charge when sending a message and the exchange for WebSphere MQ receive charge when receiving a message. 

1.8 Expedite  

Complete terms are in listed in the Licensed Program Specifications which is shipped with the software code. 

1.8.1 Expedite/CICS  

Expedite/CICS is a communications feature of EDI Services that runs in MVS and VSE environments. Expedite/CICS is used to exchange electronic data with trading partners by way
of Information Exchange, the mailbox feature of EDI Services. Expedite/CICS communicates with Information Exchange through a leased-line, LU 6.2, Intersystem communication link. Commands
and messages are sent and received through the communication link in blocks of data ranging from 3700 to 26000 characters. To connect to Information Exchange from Expedite/CICS, you must have an
Information Exchange account ID and user ID. 

Warranted
or AS IS: Warranted

Designated Machine identification required: Yes

Testing period: 2 months for the first copy of the Program per customer for the Basic license

Program Services: Until termination of the license by IBM upon 6 months' written notice to customer or 6 months after the availability of a new version or release of the Program 

Distributed
Systems License Option license (DSLO) applies: Yes 

20

 

1.8.2. Expedite BASE/MVS  

Expedite Base/MVS® is a feature of EDI Services that runs in the MVS host environment. Expedite Base/MVS is used to exchange electronic data with trading partners
via Information Exchange. Expedite Base/MVS takes advantage of many communication features of Information Exchange, such as international reach, distribution support, alias tables, archive capability,
audit capability, selective message receive, and a flexible message retention period. The latest release of Expedite Base/MVS is the only release supported. 

TCP/IP
communication to Information Exchange must be established before sending and receiving messages. This requires registration to the network. Your Information Exchange user ID and your network ID
must be registered for TCP/IP communication. 

Warranted
or AS IS: Warranted

Designated Machine identification required: Yes

Testing period: 2 months for the first copy of the Program per customer for the Basic license

Program Services: Until termination of the license by IBM upon 6 months' written notice to customer or 6 months after the availability of a new version or release of the Program

Distributed Systems License Option applies: Yes 

1.8.3 Expedite Notification Manager for MVS  

Expedite Notification Manager for MVS works with Information Exchange to provide event-driven notifications. An event-driven notification is when Information Exchange notifies
Expedite Notification Manager that an event has occurred on Information Exchange. Based on your event profile in Information Exchange Administration Services, Information Exchange notifies Expedite
Notification Manager using a notification that contains data about the event that occurred. 

Warranted
or AS IS: Warranted

Designated Machine identification required: Yes

Testing period: 2 months for the first copy of the Program per customer for the Basic license

Program Services: Until termination of the license by IBM upon 6 months' written notice to customer or 6 months after the availability of a new version or release of the Program 

2.0 Business Exchange Services  

2.1 Internet Transfer  

The Internet transfer feature of Business Exchange Services uses open standards to provide a bridge between legacy environments and new Internet-based environments. Internet
transfer provides an Internet entryway to the IBM portfolio of EDI Services features including Information Exchange and access to the EDI VAN Interconnects. 

Subscribers
of Internet transfer must have access to the Internet. Subscribers can exchange documents with the Internet transfer feature over SMTP or HTTPS transfer protocols. Internet transfer
exchanges files between trading partners in near real-time, operating on a store-and-forward basis. Security is provided through Secure Socket Layers (SSL) and/or
Secure Multi-Purpose Internet Mail Extensions (S/MIME). An X.509 compliant digital certificate is required for a customer to be enabled to the Internet transfer. Tested and supported X.509 digital
certificates currently include Cyclone self-generated certificates, Microsoft Certificate Server generated certificates and certificates from Verisign. EDI, XML, and proprietary file
formats may be exchanged using this feature. Subscribers are responsible for the evaluation, selection and use of all transport protocols, security facilities, and/or security procedures. 

21

 

Internet
transfer customers can use a variety of clients that will work with the service. Supported clients include Cyclone Interchange, S/MIME enabled SMTP email clients and EDIINT AS1 and AS2
clients certified interpretable by the Drummond Group. 

The
maximum Internet transfer message size is 100 megabytes when utilizing the HTTPS transport option and 5 megabytes when utilizing the SMTP transport option. 

Subscribers
are responsible for ensuring that their trading profile information and the trading profile information of their partners is correct. 

2.1.1 Exchange with IBM Information Exchange  

Internet transfer subscribers that are appropriately registered may exchange messages (send and receive) with users of the Information Exchange mailboxing component of EDI
Services. There is no additional charge to the standard Internet transfer plan charges for exchanging data through the Information Exchange system. The Information Exchange user profile must be
configured to split the message delivery charges between the sender and receiver. 

2.1.2 Exchange with IBM EDI VAN Interconnect  

Internet transfer subscribers that are appropriately registered may exchange EDI (ANSI X12 and EDIFACT) standards based messages with users on other interconnected VANs via IBM
EDI VAN Interconnect. There is no additional charge over and above the standard Internet transfer plan charges for exchanging data through the EDI VAN Interconnect system. Availability of an EDI VAN
Interconnect to a particular network is dependent upon the owner of that network, not IBM. Interconnections are subject to change without prior notice. 

2.1.3 Document Backup and Reprocessing  

All transactions through the Internet transfer feature are backed up as they are received by the service. Transactions will be available for reprocessing for 7 days from
the receipt by IBM. Users may have a message reprocessed, or sent again to the destination, by calling IBM Customer Care. There is no additional charge, over and above the standard Internet transfer
plan charges, for reprocessing a transaction. Only the Internet transfer usage associated with the reprocessed transaction will be included in the monthly usage total. 

2.1.4 Charges  

Internet transfer is a low-cost alternative to traditional data and document exchange environments. Subscribers choose a plan from a tiered subscription-based
pricing model. Plans are available to meet the requirements of the small, occasional customer to the large enterprise moving significant volumes of data. 

Internet
transfer subscribers have a choice between Lite, Standard, Premium, or Platinum pricing plans. All pricing plans contain a flat monthly charge which entitles the subscriber to a predetermined
amount of usage measured in megabytes. If the subscriber exceeds the level of usage for their plan, an overage charge is assessed on a per megabyte basis, prorated at the byte level. Usage is measured
at the byte level and is accumulated each time a file is sent to or received from the Internet transfer service. Monthly fees are prorated for accounts activated in mid-month, monthly fees
are not prorated for accounts discontinued in mid-month, and a minimum 3 month term is required. 

Customers
can purchase Cyclone Interchange Solo, Standard and Enterprise software from IBM and use it as their client to the service. Cyclone Interchange is priced on a license basis with a two or
three year term and is not prorated. The license fee includes use of the software, maintenance, and support. The license for Cyclone Interchange is a click-through agreement between the customer and
Cyclone 

22

 

Commerce activated upon software installation. Cyclone Interchange Solo provides for one (1) trading relationship consisting of one connection to Internet transfer. Cyclone Interchange
Standard provides up to ten (10) trading relationships consisting of a connection to Internet transfer plus point-to-point connections with up to nine (9) other
trading partners. Cyclone Interchange Enterprise provides up to one hundred (100) trading relationships consisting of a connection to Internet transfer plus
point-to-point connections with up to ninety-nine (99) other trading partners. Support for Cyclone Interchange Solo when used with Internet transfer will be
provided by IBM. Software support for Cyclone Interchange Standard and Enterprise editions will be provided by Cyclone Commerce. Cyclone Interchange license renewals, when the original license was
purchased through IBM, will be coordinated through IBM. The Cyclone Interchange license will be renewed and invoiced based on the license term. 

To
avoid a license renewal charge, notification of termination of the Cyclone Interchange license must be submitted to IBM a minimum of 90 days prior to the renewal date. Customers who have
opted to use Cyclone Interchange Solo with Internet transfer who then cancel the Internet transfer feature will still maintain their license to use the Cyclone Interchange software, however at that
time all support and maintenance relationships will transition to Cyclone Commerce. 

2.1.5 Credit Card Payment Option  

IBM may, at its option, elect to accept a subscriber's credit card for payment of a subscriber's Internet transfer charges, provided the subscriber is not obtaining any other
related services from IBM. If IBM accepts such form of payment, all subscriber incurred charges for Internet transfer will be debited to the credit card number that the subscriber provides to IBM.
Should a subscriber credit card number expire or should IBM otherwise be unable to debit valid charges to a subscriber credit card number, IBM may immediately and without notice withdraw the
subscriber's access to Internet transfer. IBM may take commercially reasonable actions to validate a subscriber's credit card. 

23

  

 
 

IBM Global Services    
  

IBM Interchange Services for e-business Schedule of Charges  

The terms of the IBM1 International Service Provider Agreement or the IBM International Customer Agreement, or the IBM Customer Agreement and its Attachment for
IBM Global Services Network and e-business Services (or any equivalent agreement signed by both of us) apply to this transaction.

	1
	IBM
is a registered trademark of the International Business Machines Corporation 

Effective Date: February 1, 2002

CONTENTS  

	1.0
	IBM Interchange Services

	1.1
	Information
Exchange

	1.2
	Information
Exchange (Global Customers)

	1.3
	Information
Exchange EDI Feature (Withdrawn from marketing)

	1.4
	Web
data transfer

	1.5
	Forms
exchange

	1.6
	In-network
translation

	1.7
	Internet
data and document exchange 

	2.0
	IBM MQSeries Services

This
Schedule of Charges applies to Services provided in the United States. 

1.0    IBM INTERCHANGE SERVICES  

1.1    Information Exchange (IE)  

1.1.1    Sending or Receiving a Message  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Messages—prime time	 	Each	 	Yes	 	$	0.37
	IE Messages—nonprime time	 	Each	 	Yes	 	$	0.18
	IE Characters—prime time	 	Thousand	 	Yes	 	$	0.089
	IE Characters—nonprime time	 	Thousand	 	Yes	 	$	0.044

1.1.2    EDI VAN Interconnect  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Interconnect—prime time characters	 	Thousand	 	Yes	 	$	0.178
	IE Interconnect—nonprime time characters	 	Thousand	 	Yes	 	$	0.088

1

 

1.1.3    Information Exchange Dial Services  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE local dial access prime time characters	 	Thousand	 	Yes	 	$	0.034
	IE local dial access nonprime time characters	 	Thousand	 	Yes	 	$	0.017
	IE 800 number dial access prime time character surcharge	 	Thousand	 	No	 	$	0.039
	IE 800 number dial access nonprime time character surcharge	 	Thousand	 	No	 	$	0.039
	IE legacy gateway dial access prime time character surcharge	 	Thousand	 	No	 	$	0.039
	IE legacy gateway dial access nonprime time character surchg	 	Thousand	 	No	 	$	0.039
	IE secondary node access prime time character surcharge	 	Thousand	 	No	 	$	0.091
	IE secondary node access nonprime time character surcharge	 	Thousand	 	No	 	$	0.091

1.1.4    Traveling User Support  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE passthrough surcharge prime time characters	 	Thousand	 	Yes	 	$	0.039
	IE passthrough surcharge nonprime time characters	 	Thousand	 	Yes	 	$	0.039

1.1.5    Event Notification  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE event notification, dialout	 	Each	 	Yes	 	$	0.20
	IE event notification, callout	 	Each	 	Yes	 	$	0.10

1.1.6    Archiving  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE archive storage 1—365 days, daily characters	 	Thousand	 	Yes	 	$	0.0054

1.1.7    Libraries  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE non-searchable library storage, daily characters	 	Thousand	 	Yes	 	$	0.00175
	IE searchable library storage, daily characters	 	Thousand	 	Yes	 	$	0.00350
	IE searchable library index build, characters	 	Thousand	 	Yes	 	$	0.40000

1.1.8    Carbon Copy  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE carbon copy	 	Each	 	Yes	 	$	0.45

2

 

1.1.9    EDI Dial Out  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE dial out characters—prime time	 	Thousand	 	Yes	 	$	0.318
	IE dial out characters—nonprime time	 	Thousand	 	Yes	 	$	0.229

1.1.10    Trading Partner Summary Report  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Trading Partner Summary Report	 	Each	 	No	 	$	25.000

1.2    Information Exchange (Global Customers)  

1.2.1    Sending and Receiving a Single Message  

	Message Delivery in 1,000 Character Increments
 
	 	PER
	 	Eligible

Charges
	 	Charge

	Up to 1,000 characters—prime time	 	Thousand	 	Yes	 	$	0.50
	Up to 1,000 characters—nonprime time	 	Thousand	 	Yes	 	$	0.24
	from 1,001 to 100,000 characters—prime time	 	Thousand	 	Yes	 	$	0.22
	from 1,001 to 100,000 characters—nonprime time	 	Thousand	 	Yes	 	$	0.12
	over 100,000 characters—prime time	 	Thousand	 	Yes	 	$	0.18
	over 100,000 characters—nonprime time	 	Thousand	 	Yes	 	$	0.09

1.2.2    Information Exchange Dial Services  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE local dial access prime time characters	 	Thousand	 	Yes	 	$	0.034
	IE local dial access nonprime time characters	 	Thousand	 	Yes	 	$	0.017
	IE 800 number dial access prime time character surcharge	 	Thousand	 	No	 	$	0.039
	IE 800 number dial access nonprime time character surcharge	 	Thousand	 	No	 	$	0.039
	IE legacy gateway dial access prime time character surcharge	 	Thousand	 	No	 	$	0.039
	IE legacy gateway dial access nonprime time character surchg	 	Thousand	 	No	 	$	0.039
	IE secondary node access prime time character surcharge	 	Thousand	 	No	 	$	0.091
	IE secondary node access nonprime time character surcharge	 	Thousand	 	No	 	$	0.091

1.2.3    Traveling User Support  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE passthrough surcharge prime time characters	 	Thousand	 	Yes	 	$	0.039
	IE passthrough surcharge nonprime time characters	 	Thousand	 	Yes	 	$	0.039

1.2.4    Event Notification  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE event notification, dialout	 	Each	 	Yes	 	$	0.20
	IE event notification, callout	 	Each	 	Yes	 	$	0.10

3

 

1.2.5    Archiving  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Archive storage, 1—365 days, daily characters	 	Thousand	 	Yes	 	$	0.0054

1.2.6    Libraries  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Library storage, daily characters	 	Thousand	 	Yes	 	$	0.00175

1.2.7    Carbon Copy  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE carbon copy	 	Each	 	Yes	 	$	0.45

1.2.8    EDI Dial Out  

1.2.8.1    EDI Dial Out  

	IE dial out message delivery
 
	 	PER
	 	Eligible

Charges
	 	Charge

	Up to 1,000 characters—prime time	 	Thousand	 	Yes	 	$	0.500
	Up to 1,000 characters—nonprime time	 	Thousand	 	Yes	 	$	0.240
	from 1,001 characters to 100,000 characters, prime time	 	Thousand	 	Yes	 	$	0.220
	from 1,001 characters to 100,000 characters, nonprime time	 	Thousand	 	Yes	 	$	0.120
	over 100,000 characters—prime time	 	Thousand	 	Yes	 	$	0.180
	over 100,000 characters—nonprime time	 	Thousand	 	Yes	 	$	0.090

1.2.8.2    EDI Dial Out surcharge  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE dial out character surcharge—prime time	 	Thousand	 	Yes	 	$	0.140
	IE dial out character surcharge—nonprime time	 	Thousand	 	Yes	 	$	0.140

1.2.9    Trading Partner Summary Report  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Trading Partner Summary Report	 	Each	 	Yes	 	$	25.000

1.3    Information Exchange (IE) EDI Feature (withdrawn from marketing)  

1.3.1    Sending or Receiving a Message  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE EDI characters	 	Thousand	 	Yes	 	$	0.18

4

 

1.3.2    EDI VAN Interconnect  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE EDI Interconnect characters	 	Thousand	 	Yes	 	$	0.18

1.3.3    Information Exchange Dial Services  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE 800 number dial access character surcharge	 	Thousand	 	No	 	$	0.039
	IE legacy gateway dial access character surcharge	 	Thousand	 	No	 	$	0.039
	IE secondary node access character surcharge	 	Thousand	 	No	 	$	0.091

1.3.4    Traveling User Support  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE passthrough surcharge characters	 	Thousand	 	Yes	 	$	0.039

1.3.5    Event Notification  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE event notification, dialout	 	Each	 	Yes	 	$	0.20
	IE event notification, callout	 	Each	 	Yes	 	$	0.10

1.3.6    Archiving  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE archive storage 1—365 days, daily characters	 	Thousand	 	Yes	 	$	0.0054

1.3.7    Libraries  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE non-searchable library storage, daily characters	 	Thousand	 	Yes	 	$	0.00175
	IE searchable library storage, daily characters	 	Thousand	 	Yes	 	$	0.00350
	IE searchable library index build, characters	 	Thousand	 	Yes	 	$	0.40000

1.3.8    Carbon Copy  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE carbon copy	 	Each	 	Yes	 	$	0.45

1.3.9    Trading Partner Summary Report  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	IE Trading Partner Summary Report	 	Each	 	Yes	 	$	25.000

5

 

1.4    Web data transfer  

1.4.1    Web data transfer charges  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	Subscriber registration	 	Each	 	No	 	$	99.00
	Subscription, monthly	 	Each	 	No	 	$	9.95
	Additional million characters storage, monthly	 	Each	 	No	 	$	1.75
	One day archive retrieval	 	Each	 	No	 	$	25.00
	Restrict trading partner set (1 to 5)	 	Each	 	No	 	$	50.00
	File delivery 0 to 1,000 characters	 	Thousand	 	Yes	 	$	0.18
	File delivery 1,001 to 100,000 characters	 	Thousand	 	Yes	 	$	0.09
	File delivery over 100,000 characters	 	Thousand	 	Yes	 	$	0.06

1.5    Forms exchange  

1.5.1    Forms exchange charges  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	Subscriber registration	 	Each	 	No	 	$	99.00
	Annual subscription, includes 15 documents/month	 	Each	 	No	 	$	400.00
	Additional Document send or receive	 	Each	 	Yes	 	$	2.00
	Monthly subscription, includes 15 documents/month	 	Each	 	No	 	$	39.95
	Additional Document send or receive	 	Each	 	Yes	 	$	2.00
	Pay Per document subscription, monthly	 	Each	 	No	 	$	9.95
	Pay per document send or receive	 	Each	 	Yes	 	$	4.00
	Custom forms access	 	Each	 	No	 	$	5.00
	Transaction activity report	 	Each	 	No	 	$	25.00
	Additional one megabyte storage, monthly	 	Each	 	No	 	$	1.75
	One day archive retrieval	 	Each	 	No	 	$	25.00
	Restrict trading partner set (1 to 5)	 	Each	 	No	 	$	50.00
	File delivery 0 to 1,000 characters	 	Thousand	 	Yes	 	$	0.18
	File delivery 1,001 to 100,000 characters	 	Thousand	 	Yes	 	$	0.09
	File delivery over 100,000 characters	 	Thousand	 	Yes	 	$	0.06

1.6    In-network translation  

1.6.1.1    In-network translation  

	Usage price plan
 
	 	PER
	 	Eligible

Charges
	 	Charge

	In-network translation in characters	 	Thousand	 	Yes	 	$	0.36

6

 

1.6.1.2    In-network translation  

	Monthly subscription plans
 
	 	PER
	 	Eligible

Charges
	 	Charge

	Plan 1, up to 8 million characters per month	 	Month	 	No	 	$	2,500.00
	Plan 1, additional character charge	 	Thousand	 	No	 	$	0.31
	Plan 2, up to 17.3 million characters per month	 	Month	 	No	 	$	5,000.00
	Plan 2, additional character charge	 	Thousand	 	No	 	$	0.29
	Plan 3, up to 37 million characters per month	 	Month	 	No	 	$	10,000.00
	Plan 3, additional character charge	 	Thousand	 	No	 	$	0.27
	Plan 4, up to 85 million characters per month	 	Month	 	No	 	$	20,000.00
	Plan 4, additional character charge	 	Thousand	 	No	 	$	0.24

1.6.1.3    In-network translation  

	EDI VAN Interconnect
 
	 	PER
	 	Eligible

Charges
	 	Charge

	Interconnect—prime time characters	 	Thousand	 	Yes	 	$	0.089
	Interconnect—nonprime time characters	 	Thousand	 	Yes	 	$	0.044

1.6.1.4    In-network translation  

	Other facilities
 
	 	PER
	 	Eligible

Charges
	 	Charge

	Trading partner registration (1 to 5)	 	Each	 	No	 	$	50.00
	Transaction activity report	 	Each	 	No	 	$	25.00

1.7    Internet data and document exchange  

1.7.1    Internet data and document exchange Service Plans  

	 
	 	Base Plan

Subscription

(monthly)
	 	Base Plan Volume

(MB—monthly)
	 	Overage Rate

(per MB over base plan—monthly)
	 	Eligible

Charges

	Lite	 	$	50.00	 	0.5	 	$	150.00	 	No
	Standard	 	$	500.00	 	5	 	$	50.00	 	No
	Premium	 	$	1,000.00	 	20	 	$	40.00	 	No
	Platinum	 	$	2,000.00	 	60	 	$	20.00	 	No

7

 

1.7.2    Internet data and document exchange Client Software Charges  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	Cyclone Interchange Solo License (2 yr. license and maintenance, 1 connection)	 	Each	 	No	 	$	2,880.00
	Cyclone Interchange Solo License (3 yr. license and maintenance, 1 connection)	 	Each	 	No	 	$	3,450.00
	Cyclone Interchange Standard License (2 yr. license and maintenance, up to 10 connections)	 	Each	 	No	 	$	48,000.00
	Cyclone Interchange Standard License (3 yr. license and maintenance, up to 10 connections)	 	Each	 	No	 	$	58,000.00
	Cyclone Interchange Enterprise License (2 yr. license and maintenance, up to 100 connections)	 	Each	 	No	 	$	108,000.00
	Cyclone Interchange Enterprise License (3 yr. license and maintenance, up to 100 connections)	 	Each	 	No	 	$	129,000.00

2.0    IBM MQSeries Services  

2.1    Queue Manager  

	 
	 	PER
	 	Eligible

Charges
	 	Charge

	Queue Manager Definition	 	Each	 	No	 	$	175.00

2.2    Sending and Receiving  

	Charges for sending and receiving each message in 1,000 Character Increments
 
	 	PER
	 	Eligible

Charges
	 	Charge

	up to 40,000 characters	 	Thousand	 	Yes	 	$	0.125
	from 40,001 to 100,000 characters	 	Thousand	 	Yes	 	$	0.05
	over 100,000 characters	 	Thousand	 	Yes	 	$	0.03

8

  

 
 

AT&T Global Network Services    
    
    IBM MSA—Managed Data Network Services Billing Element Table
  and additional Pricing for simple one-off solutions.    
  

	 	 	Disclaimer—The data contained in this document, including any references to charges, prices or fees, is provided for your information only and is subject to change without notice. Official charges are provided in
the current applicable country Schedule
	

 	
 	

Summary of known changes to Base Schedule of charges document:
	 	 	Additional Pricing based on Release 33 of ZZ25-5033 dated 3-1-00
	 	 	Additional Pricing based on Release 34 of ZZ25-5033 dated 4-7-00
	 	 	Additional Pricing based on Release 35 of ZZ25-5033 dated 6-1-00
	 	 	Additional Pricing based on Release 36 of ZZ25-5033 dated 7-16-00
	 	 	Additional Pricing based on Release 37 of ZZ25-5033 dated 12-1-00
	2.5	 	Additional Pricing based on Release 38 of ZZ25-5033 dated 9-1-01
	

 	
 	

Summary of known changes to this document:
	 	 	Version 1.1 dated 03-23-00 REWilliams 'williamsr50@att.com'
	 	 	Version 1.2 dated 04-03-00 REWilliams 'williamsr50@att.com'
	 	 	Version 1.3 dated 05-03-00 REWilliams 'williamsr50@att.com'
	 	 	Version 1.4 dated 06-09-00 REWilliams 'williamsr50@att.com'
	 	 	Version 2.0 dated 10-10-2000 REWilliams 'williamsr50@att.com'...
	 	 	Version 2.1 dated 12-06-2000 REWilliams 'williamsr50@att.com'...
	 	 	Version 2.2 dated 02-15-2001 REWilliams 'williamsr50@att.com'...
	 	 	Version 2.3 dated 05-01-2001 REWilliams 'williamsr50@att.com'...
	2.4	 	Version 2.4 dated 07-12-2001 REWilliams 'williamsr50@att.com'...
	2.5	 	Version 2.5 dated 09-xx-2001 REWilliams 'williamsr50@att.com'...
	

 	
 	

Note: The sections in this document relate to two different Service description documents. Please be sure the following documents are available when referencing the sections below. They can be located on the Web using http://agns.ibm.com/agnstool and
then
	

 	
 	

Global Managed Data Network Services Service Description	
 	

Z1255032.LWP
	 	 	Managed Data Network Services Country Unique Terms	 	5032CTRY.LWP
	 	 	Managed Data Network Services—IBM MSA Unique Terms	 	5032PLUS.LWP
	

 	
 	

The document "AT&T US Managed Data Network Services Schedule of Charges ZZ255033.LWPBIN is also available as a reference for AT&T MDNS 'Retail' prices.
	

 	
 	
TABLE of CONTENTS:

(See Tabs across the top of the 123 Worksheet for details on each section)
	

 	
 	

1.0	
 	

MANAGED DATA NETWORK SERVICES
	 	 	1.1	 	Connectivity Overview—See Z125-5032 and 5032CTRY.LWP for details
	 	 	1.2	 	Managed Data Network Services—See Z125-5032, 5032CTRY, 5032PLUS.LWP for details
	 	 	1.2.1	 	Service Hours—See Z125-5032 for details
	 	 	1.3	 	FRAME RELAY BASED CONNECTIONS
	 	 	NOTE: See document Z125-5032, 5032CTRY, 5032PLUS.LWP for Frame relay-based connections, support and management Service Descriptions
	2.5	 	1.3.1.1	 	Managed access connection,standard VPN
	 	 	Managed access connection, standard VPN, IBM co-located
	 	 	1.3.1.2	 	Managed access connection,fixed site price VPN, standard throughput

1

 

	 	 	1.3.1.2	 	Managed access connection,fixed site price VPN, high throughput
	 	 	1.3.1.2.1	 	Managed access connection,fixed site price VPN
	 	 	1.3.1.3	 	Managed access connection, Hawaii/Puerto Rico/Alaska surcharge
	 	 	1.3.2	 	Protocol charges
	2.5	 	1.3.3	 	Customer Premise Equipment (CPE) surcharge
	2.5	 	1.3.4	 	PERMANENT VIRTUAL CIRCUIT (PVC)
	2.5	 	1.3.4.0	 	Permanent Virtual Circuit (PVC) -standard VPN
	2.5	 	1.3.4.1	 	Permanent Virtual Circuit (PVC) -crossover CSN
	2.5	 	1.3.4.2	 	Permanent Virtual Circuit (PVC) -crossover SNA(PU2.x and PU4)
	2.5	 	1.3.4.3	 	Permanent Virtual Circuit (PVC) -crossover Internet
	2.5	 	1.3.4.4	 	Permanent Virtual Circuit (PVC) -standard VPN International EMEA
	2.5	 	1.3.4.5	 	Permanent Virtual Circuit (PVC) -standard VPN International LA and Asia Pacific
	2.5	 	1.3.5.4	 	Installation, standard, per connection
	 	 	1.3.5.4	 	Installation,standard VPN, per IBM co-located connection
	 	 	1.3.5.4	 	Installation, standard, Hawaii/Puerto Rico, Alaska
	 	 	1.3.5.5	 	Installation, fixed site price VPN, per connection
	 	 	1.3.5.4	 	Installation, MAC, Fixed Site Price, Hawaii/Puerto Rico, Alaska
	 	 	1.3.6	 	PVC Installation, per PVC
	2.5	 	1.3.7	 	Conversions
	 	 	1.3.8	 	Cancellation of a Location or PVC
	 	 	1.3.9	 	Special Request
	2.5	 	1.3.10	 	Voice over IP Feature
	2.5	 	1.3.10	 	Installation, Voice over IP charges
	2.5	 	1.3.10	 	Monthly, Voice over IP charges
	2.5	 	1.3.10	 	Monthly, Permanent Virtual Circuit (PVC) for Voice over IP charges
	2.5	 	1.3.11	 	Class of Service Feature
	2.5	 	1.3.11	 	Monthly, Class of Service charges
	2.5	 	1.3.11	 	Installation, Class of Service charges
	 	 	1.3.x	 	Network Address Translation (NAT)
	2.5	 	1.3.x	 	Encryption
	2.5	 	1.3.x	 	Monthly, Encryption
	2.5	 	1.3.x	 	Installation, Encryption
	 	 	NOTE: Documented only in Pre-Approved Custom Solution PR-0294
	 	 	1.3.x	 	Read ONLY Access to SNMP MIB Data
	 	 	NOTE: Documented only in Pre-Approved Custom Solution PR-0312
	 	 	1.4	 	FRAME RELAY BASED CONNECTIONS, STANDBY BACKUP
	 	 	NOTE: See document Z125-5032, 5032CTRY, 5032PLUS.LWP for Frame relay-based connections, backup options Service Descriptions
	 	 	1.4.1	 	Managed access connection (MAC), standby
	 	 	1.4.1.1	 	Managed access connection, standby backup, Hawaii/Puerto Rico/Alaska surcharge
	 	 	1.4.1.1	 	Managed access connection, standby backup, IBM co-located
	 	 	1.4.1.2	 	PVC definitions, standby backup
	 	 	1.4.1.3	 	Installation, standby backup
	 	 	1.4.1.3	 	Installation, standby backup, IBM co-located
	 	 	1.4.1.3	 	Installation, Standby Backup, MAC, Hawaii/Puerto Rico/Alaska
	 	 	1.4.1.4	 	Installation PVC definitions
	 	 	1.4.2	 	Managed access connection, load sharing
	 	 	1.4.2	 	Managed access connection, load sharing, IBM co-located
	 	 	1.4.2.1	 	Managed access connection, load sharing, Hawaii/Puerto Rico/Alaska surcharge
	 	 	1.4.2.2	 	PVC definitions
	 	 	1.4.2.3	 	Installation, load sharing

2

 

	 	 	1.4.2.3	 	Installation, load sharing, IBM co-located
	 	 	1.4.2.3	 	Installation, Loadsharing Backup, MAC, Hawaii/Puerto Rico/Alaska
	 	 	1.4.2.4	 	Installation PVC definitions
	 	 	1.4.4	 	FRAME RELAY BASED CONNECTIONS, ENTRY DIAL AROUND THE CLOUD BACKUP—E-DAC
	 	 	1.4.4.1	 	ISDN connection install
	 	 	1.4.5	 	FRAME RELAY BASED CONNECTIONS, DEDICATED DIAL AROUND THE CLOUD BACKUP—D-DAC
	 	 	1.4.5.1	 	ISDN connection install
	 	 	1.4.5.2	 	ISDN connection monthly
	 	 	1.4.6	 	FRAME RELAY BASED CONNECTIONS, STANDARD DIAL BACKUP GATEWAY—DBG
	 	 	1.4.6.1	 	connection install, DBG
	 	 	1.4.6.2	 	connection monthly, DBG
	 	 	1.4.6.3	 	PVC Installation/Activation
	 	 	1.4.6.4	 	PVC definitions
	 	 	1.4.7	 	FRAME RELAY BASED CONNECTIONS, PREMIUM DIAL BACKUP GATEWAY—PDBG
	 	 	Premium dial backup gateway install (analog or ISDN dial backup)
	 	 	Dedicated premium dial backup gateway install (analog or ISDN dial backup)
	 	 	Premium or Dedicated Premium backup gateway install (leased line backup)
	 	 	Premium dial backup gateway monthly (remote site—analog or ISDN—7:1 ratio)
	 	 	Dedicated Premium dial backup gateway monthly (remote site—analog or ISDN—1:1 ratio)
	 	 	Premium or Dedicated Premium dial backup gateway monthly (customer designated hub site—standby ISDN)
	 	 	Premium or Dedicated Premium dial backup gateway monthly (customer designated hub site—standby leased line)
	 	 	Premium or Dedicated dial backup gateway—small router monthly (customer designated hub site—standby ISDN)
	 	 	Premium or Dedicated dial backup gateway—medium router monthly (customer designated hub site—standby ISDN)
	 	 	Premium or Dedicated dial backup gateway—large router monthly (customer designated hub site—standby ISDN)
	 	 	Premium or Dedicated dial backup gateway—very large router monthly (customer designated hub site —standby ISDN)
	 	 	Premium or Dedicated dial backup gateway—extra large router monthly (customer designated hub site—standby ISDN)
	 	 	Premium or Dedicated Premium dial backup router—Co-Located L2F Router, Installation
	 	 	Premium dial backup gateway PVC installation/activation
	 	 	Premium dial backup gateway PVC monthly
	 	 	1.4.8	 	REDUNDANT ROUTER SUPPORT
	 	 	Hot standby router
	 	 	Warm standby router
	 	 	Cold standby router
	 	 	Redundant Router (Backup router), Installation
	 	 	1.4.9	 	BACKUP AND ALTERNATE DESTINATION PVCs
	 	 	1.4.9.1	 	Installation / Activation
	 	 	1.4.9.2	 	Monthly Backup PVC
	 	 	1.5	 	Multiprotocol Network Solutions
	 	 	NOTE: See document Z125-5032 for Multiprotocol Network Services connection Service Description

3

 

	 	 	1.6	 	LEASED LINE NETWORK SERVICES (LLNS) -GLOBAL CUSTOMERS ONLY
	 	 	NOTE: See document Z125-5032 and 5032CTRY.LWP for Leased Line Network Services (Global Customers ONLY) Service Descriptions
	 	 	1.6.1	 	LLNS connections, monthly
	 	 	1.6.2	 	LLNS Installation
	 	 	1.6.3	 	LLNS conversions
	 	 	1.6.4	 	SNI network and resource registration
	 	 	1.6.5	 	Interexchange and local exchange carriers
	 	 	1.6.6	 	LLNS Hawaii and Puerto Rico surcharge
	 	 	1.7	 	SERVICE LEVEL AGREEMENT
	 	 	NOTE: See document Z125-5032, 5032CTRY, 5032PLUS.LWP for Service Level Agreement Service Descriptions
	 	 	1.7.3	 	Gold Plan minimum monthly charge
	 	 	1.8.3	 	FIREWALL FEATURE RELEASE 1.0 (withdrawn from marketing)
	 	 	NOTE: See document Z125-5032 for Firewall Feature Service Descriptions
	 	 	1.8.3.1	 	Firewall installation and setup
	 	 	1.8.3.2	 	Firewall access pack, monthly
	 	 	1.8.3.3	 	Firewall optional reports
	 	 	1.8.4	 	FIREWALL FEATURE RELEASE 1.1
	 	 	1.8.4.1	 	Firewall installation and setup
	 	 	1.8.4.2	 	Firewall access pack, monthly
	 	 	1.8.4.3	 	Firewall optional reports
	 	 	1.9	 	REMOTE ACCESS
	 	 	NOTE: See document Z125-5032, 5032CTRY, 5032PLUS.LWP for Remote Access Service Descriptions
	 	 	1.9.1	 	SNA Remote Access
	 	 	1.9.1	 	SNA Remote Access (continued)
	 	 	1.9.1	 	SNA Remote Access (continued)
	 	 	1.9.2	 	IP Remote Access
	 	 	1.9.3	 	Multiprotocol Remote Access
	 	 	1.9.4	 	Remote Access servers
	 	 	1.9.5	 	Dedicated SNA Remote Access port
	 	 	1.9.6	 	Remote Access service level agreement
	2.5	 	1.9.x	 	Premise Based VPNs—L2TP
	2.5	 	1.9.x	 	Premise Based VPNs—AT&T Managed Virtual Tunneling Service
	 	 	1.10	 	Traveling User Support—See Z125-5032 for Service Description
	 	 	1.11	 	Global Connect Package—See Z125-5032 for Service Description
	 	 	1.12	 	Discounts—NOT APPLICABLE to IBM MSA
	 	 	1.13	 	Help Desk Support—See Z125-5032 for Service Description
	 	 	1.15	 	Security—See Z125-5032 for Service Description
	 	 	1.16	 	LEASED LINE SERVICES (LLS)
	 	 	NOTE: This service has been WITHDRAWN FROM MARKETING—See Z125-5810, 5032CTRY, 5032PLUS.LWP for details and Service Descriptions
	 	 	1.16.1	 	LLS connections, monthly
	 	 	1.16.2	 	LLS installation
	 	 	1.16.3	 	LLS Multiple Site Commitment Option, monthly
	 	 	1.16.4	 	LLS Revenue Commitment Option, monthly
	 	 	1.16.5	 	LLS Conversions
	 	 	1.16.6	 	LLS Domestic Network Traffic
	 	 	1.16.7	 	LLS SNI network and resource registration
	 	 	1.16.8	 	LLS Interexchange and local exchange carriers

4

 

	 	 	1.16.10	 	LLS Hawaii and Puerto Rico surcharges
	 	 	1.17	 	BUSINESS RECOVERY SERVICE (BRS) FOR MDNS
	 	 	NOTE: See document 5032CTRY and 5032PLUS.LWP for Business Recovery Services for MDNS Service Descriptions
	 	 	1.17.1	 	BRS connections, LLS and LAN1.1, monthly
	2.4	 	1.17.1.1	 	BRS connections, MDNS Frame Relay, monthly
	 	 	1.17.1.x	 	Comdisco Recovery Services connections, monthly
	 	 	NOTE: Documented only in Pre-Approved Custom Solution PR-0338
	 	 	1.17.1.x	 	Sungard Recovery Services connections, monthly
	 	 	NOTE: Documented only in Pre-Approved Custom Solution PR-0295
	 	 	1.18	 	DIAL BACKUP ALTERNATE NODE (DBAN)
	 	 	NOTE: See document 5032CTRY.LWP for Dial Backup Alternate Node Service Descriptions
	 	 	1.18.1	 	DBAN connections, installation
	 	 	1.18.2	 	DBAN connections, monthly
	2.5	 	APPENDIX 'A'.    Customer Premise Equipment, 'Standard' and 'Non-Standard' Router list
	2.5	 	APPENDIX 'B'.    Redundant Router list

5

   1.3 FRAME RELAY BASED CONNECTIONS  

	2.4	 	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the EZForm with all the details and pricing / citing
the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.
	

2.5	
 	
MDNS Managed Access Connections (MACs) include a router, DSU/CSU, circuit, management and support for the equipment and circuit with the exception of DS3 Connection. ** See Note Below**. The MAC does not include the
POTs line.

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.1.1 Managed Access Connection
 single site, primary connection, monthly
 (MDNS CONN MONTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	2.4	 	Special AT&T Handling required to properly invoice below items

with an "N" in field "Included in MSA"
	 	 	56k	 	Each	 	No	 	775.00	 	LL50, 2614	 	Y
	 	 	128k	 	Each	 	No	 	1,500.00	 	LL52, 2616	 	Y
	 	 	192k	 	Each	 	No	 	1,640.00	 	2617	 	N
	 	 	256k	 	Each	 	No	 	1,680.00	 	LL54, 2618	 	Y
	 	 	384k	 	Each	 	No	 	1,820.00	 	LL56, 2619	 	Y
	 	 	512k	 	Each	 	No	 	1,960.00	 	LL58, 2620	 	Y
	 	 	768K	 	Each	 	No	 	2,190.00	 	LL60, 2621	 	Y
	 	 	1024k	 	Each	 	No	 	2,355.00	 	2622	 	N
	 	 	1544k	 	Each	 	No	 	2,520.00	 	LL62, 2623	 	Y
	

2.5	
 	
Note: The 3.0 to 12.0mb IMUX MACs are priced with a C2501 router. This router will not work with the IMUX solution. A router with appropriate Interfaces must be selected based on the MAC speed. That router will have
a surcharge that will be applied to the pricing below. It is recommended to use a HSSI Interface for the IMUX and Fast Ethernet for the LAN port. Appendix "A" has a list of available routers. Example is the RC3640HB and RC3661H1
	
 	
 	

2 × T1 or 3.0mb with IMUX	
 	

Each	
 	

No	
 	

6,725.00	
 	

5439, 6725	
 	

N
	 	 	3 × T1 or 4.5mb with IMUX	 	Each	 	No	 	9,500.00	 	5441, 6727	 	N
	 	 	4 × T1 or 6.0mb with IMUX	 	Each	 	No	 	11,500.00	 	5443, 6729	 	N
	2.5	 	5 × T1 or 7.5mb with IMUX	 	Each	 	No	 	15,300.00	 	11622	 	N
	2.5	 	6 × T1 or 9.0mb with IMUX	 	Each	 	No	 	17,300.00	 	11620	 	N
	2.5	 	7 × T1 or 10.5mb with IMUX	 	Each	 	No	 	19,300.00	 	11619	 	N
	2.5	 	8 × T1 or 12.0mb with IMUX	 	Each	 	No	 	21,300.00	 	11621	 	N
	

2.5	
 	
DS3 Pricing DOES NOT include Telco

MAC Price below includes C3640 Router with 1-HSSI port

and 1-Fast Ethernet Port
	

2.5	
 	

DS3 ** See Note Below**	
 	

Each	
 	

No	
 	

8,200.00	
 	

5445	
 	

N
	

 	
 	
MSA NOTE: Section 1.3.1.x is available to IBM only and is not in the Standard MDNS Fee Schedules

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	

 
	
 	

1.3.1.x Managed Access Connection, IBM Co-Located
 single site, primary connection, co-located, monthly
 (MDNS CONN MONTHLY CO-LOCATED IN IBM FACILITY)
	
 	

Per
	
 	

Eligible

Charges
	
 	

Charge
	
 	

 
	
 	

 

1

 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	192k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	768K	 	Each	 	No	 	N/A	 	 	 	N
	 	 	1024k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	2 × T1 or 3.0mb with IMUX	 	Each	 	No	 	N/A	 	 	 	N
	 	 	3 × T1 or 4.5mb with IMUX	 	Each	 	No	 	N/A	 	 	 	N
	 	 	4 × T1 or 6.0mb with IMUX	 	Each	 	No	 	N/A	 	 	 	N
	

 	
 	
Managed Access Connections (MACs) Fixed Price connections include router, DSU/CSU, circuit, attachment to HUB Router in MDNS Frame Relay cloud and PVC to HUB Router, management and support of equipment and circuit.
PVCs to Non-FP MACs are separately billed. International surcharges may be applicable. The MAC does Managed Access Connections (MACs), Fixed Price, Standard (CIR) Throughput, Monthly charge.

	

 
	
 	

 
	
 	

AT&T Generally Available

Service Schedule of Charges
	
 	

Billing

Element(s)
	
 	

Included

In MSA?

	

 
	
 	

1.3.1.2 Managed Access Connection, Fixed Site price, Standard Throughput
 single site, primary connection, monthly, standard throughput
 (FIXED PRICE MAC STD MONTHLY)
	
 	

Per
	
 	

Eligible

Charges
	
 	

Charge
	
 	

 
	
 	

 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	1,025.00	 	4879	 	N
	 	 	128k	 	Each	 	No	 	2,200.00	 	4881	 	N
	 	 	192k	 	Each	 	No	 	N/A	 	4886	 	N
	 	 	256k	 	Each	 	No	 	2,500.00	 	4882	 	N
	 	 	384k	 	Each	 	No	 	2,900.00	 	4883	 	N
	 	 	512k	 	Each	 	No	 	3,250.00	 	4884	 	N
	 	 	768K	 	Each	 	No	 	3,450.00	 	4885	 	N
	 	 	1024k	 	Each	 	No	 	N/A	 	4887	 	N
	 	 	1544k	 	Each	 	No	 	3,950.00	 	4888	 	N
	 	 	Managed Access Connections (MACs), Fixed Price,

High (CIR) Throughput, Monthly charge.

2

 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	

 
	
 	
1.3.1.2 Managed Access Connection,

Fixed Site price, High Throughput
 single site, primary connection, monthly, high throughput
 (FIXED PRICE MAC HI MONTHLY)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	1,200.00	 	4851	 	N
	 	 	128k	 	Each	 	No	 	2,350.00	 	4853	 	N
	 	 	192k	 	Each	 	No	 	N/A	 	4858	 	N
	 	 	256k	 	Each	 	No	 	2,650.00	 	4854	 	N
	 	 	384k	 	Each	 	No	 	3,100.00	 	4855	 	N
	 	 	512k	 	Each	 	No	 	3,400.00	 	4856	 	N
	 	 	768K	 	Each	 	No	 	3,600.00	 	4857	 	N
	 	 	1024k	 	Each	 	No	 	N/A	 	4859	 	N
	 	 	1544k	 	Each	 	No	 	4,450.00	 	4860	 	N

Managed Access Connections (MACs), Fixed Price,

International Surcharge for ANY Fixed Price (STD or HIGH

Throughput) MAC that requires International

communications, Monthly charge.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.1.2.1 Managed Access Connection,

Fixed Site price, International Surcharge

(FIXED PRICE INTERNATIONAL

SURCHARGE MONTHLY)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	1,025.00	 	4834	 	N
	 	 	128k	 	Each	 	No	 	1,625.00	 	4835	 	N
	 	 	192k	 	Each	 	No	 	N/A	 	N/A	 	N
	 	 	256k	 	Each	 	No	 	2,825.00	 	4836	 	N
	 	 	384k	 	Each	 	No	 	4,235.00	 	4837	 	N
	 	 	512k	 	Each	 	No	 	5,775.00	 	4838	 	N
	 	 	768K	 	Each	 	No	 	7,810.00	 	4839	 	N
	 	 	1024k	 	Each	 	No	 	N/A	 	4840	 	N
	 	 	1544k	 	Each	 	No	 	10,675.00	 	4841	 	N

3

 
MDNS Managed Access Connection (MAC) monthly

connection SURCHARGEs to a single AT&T provided

MDNS router for Hawaii, Puerto Rico and Alaska. This is in

addition to the basic/normal MAC monthly charges  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.1.3 Managed Access Connection,

Hawaii and Puerto Rico Surcharge

monthly, Hawaii and Puerto Rico surcharge

These are IBM surcharges.. No additional

discounts..

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	11253, 11260	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	11254, 11261	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	11255, 11262	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	11256, 11263	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	11257, 11264	 	N
	 	 	768k	 	Each	 	No	 	N/A	 	11258, 11265	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	11259, 11266	 	N

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.1.3 Managed Access Connection, Alaska Surcharge

monthly, Alaska surcharge

This is an IBM surcharge.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	11246	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	11247	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	11248	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	11249	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	11250	 	N
	 	 	768k	 	Each	 	No	 	N/A	 	11251	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	11252	 	N

MDNS Protocol charges are additional charges above MAC

charges and are by router.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.2 Protocol charges

monthly, per connection

(MDNS PROTOCOL MONTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Internet Protocol (IP)	 	Each	 	No	 	50.00	 	2646	 	Y
	 	 	Internet Packet Exchange (IPX)	 	Each	 	No	 	100.00	 	2647	 	Y
	 	 	SNA	 	Each	 	No	 	150.00	 	2648	 	Y
	 	 	Special AT&T Handling required to properly invoice below items with an "N" in field "Included in MSA"..
	 	 	NetBios	 	Each	 	No	 	161.29	 	2649	 	N
	 	 	DECNET/DECLAT Prot Sup	 	Each	 	No	 	100.00	 	3041	 	Y
	 	 	Appletalk	 	Each	 	No	 	non-std	 	3043	 	N

4

 
1.3.3 CUSTOMER PREMISE EQUIPMENT  

2.5 The following routers can be considered "standard" routers for MDNS sites. There are no surcharges for these routers. These routers can be used for small remote sites or
hubs.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5
	 	1.3.3 Customer Premise Equipment, Standard Router Configurations, MAC Surcharge

Monthly, per router type
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	2.5	 	Cisco SMALL 1 Profile .. Features
	2.5	 	Note: The below Cisco 1720s are available from Manufacturer..
	2.5	 	The following routers are considered AT&T "Standard" Routers IOS Suggested —> 12.1.4 IP Plus..
	2.5	 	RC172001 .. 1E/FE 2S 16F 32DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	2.5	 	RC172002 .. 1E/FE 2S 2AS 16F 32DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	

2.5	
 	
Cisco SMALL 2 Profile Features
	2.5	 	The following router is considered AT&T "Standard" Router IOS Suggested —> 11.2.20P..
	2.5	 	RC250101 .. 1E 2S 16F 16DRAM	 	Each	 	No	 	0.00	 	N/A	 	Y
	

2.5	
 	
Cisco MEDIUM Profile .. Features
	2.5	 	The following router is considered AT&T "Standard" Router .. IOS Suggested —> 12.1.4
	2.5	 	RC2613A1 .. 1 TR 2S 16F 48DRAM	 	Each	 	No	 	200.00	 	N/A	 	N

MDNS Customer Premise Equipment, Larger "Standard"

Routers can be found in Appendix "A". The IBM charges

for the larger routers are in addition to the normal MAC

charges  

5

   1.3.4 PERMANENT VIRTUAL CIRCUIT (PVC)  

"Private" or "VPN" PVCs are between two MDNS sites in

Zone 0 (USA ONLY) are priced below.  

	2.5
	 NOTE 1: Use "Private" or "VPN" PVCs between US MDNS network and Canadian MDNS network. There is also a PVC charge which maybe part of MAC charge in Canada from Canadian MDNS Network
to US MDNS network.

 
	2.5
	 NOTE 2: Use "Private" or "VPN" PVCs between US MDNS network and Mexico MDNS network. There is also a PVC charge which maybe part of MAC charge in Mexico from Mexico
MDNS Network to US
MDNS network.  

	

 
	
 	

 
	
 	
AT&T Generally Available

Service Schedule of Charges
	
 	
Billing Element(s)
	
 	

Included

In MSA?

	 
	 	1.3.4.0 Permanent Virtual Circuit, Private or VPN
 virtual private network access, monthly
 (MDNS PVC PRIVATE MONTHLY)

Zone 0—USA ONLY

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	4K bps CIR	 	Each	 	No	 	22.00	 	LL72,

2629, 7856	 	Y
	2.5	 	8K bps CIR	 	Each	 	No	 	27.00	 	LL72,

2629, 7856	 	Y
	2.5	 	16K bps CIR	 	Each	 	No	 	36.00	 	LL72,

2629, 7856	 	Y
	2.5	 	24K bps CIR	 	Each	 	No	 	58.00	 	LL72,

2629, 7856	 	Y
	2.5	 	32K bps CIR	 	Each	 	No	 	66.00	 	LL72,

2629, 7856	 	Y
	2.5	 	48K bps CIR	 	Each	 	No	 	104.00	 	LL72,

2629, 7856	 	Y
	2.5	 	56K bps CIR	 	Each	 	No	 	111.00	 	LL72,

2629, 7856	 	Y
	2.5	 	64K bps CIR	 	Each	 	No	 	115.00	 	LL72,

2629, 7856	 	Y
	2.5	 	96K bps CIR	 	Each	 	No	 	216.00	 	LL72,

2629, 7856	 	Y
	2.5	 	128K bps CIR	 	Each	 	No	 	265.00	 	LL72,

2629, 7856	 	Y
	2.5	 	192K bps CIR	 	Each	 	No	 	397.00	 	LL72,

2629, 7856	 	Y
	2.5	 	256K bps CIR	 	Each	 	No	 	530.00	 	LL72,

2629, 7856	 	Y
	2.5	 	384K bps CIR	 	Each	 	No	 	795.00	 	LL72,

2629, 7856	 	Y
	2.5	 	512K bps CIR	 	Each	 	No	 	1,152.00	 	LL72,

2629, 7856	 	Y
	2.5	 	768K bps CIR	 	Each	 	No	 	1,866.00	 	LL72,

2629, 7856	 	Y
	2.5	 	1024K bps CIR	 	Each	 	No	 	2,396.00	 	LL72,

2629, 7856	 	Y

6

 

	2.5	 	1536K bps CIR	 	Each	 	No	 	3,474.00	 	LL72,

2629, 7856	 	Y
	2.5	 	2.0M bps CIR	 	Each	 	No	 	4,170.00	 	LL72,

6733, 7856	 	N
	2.5	 	2.5M bps CIR	 	Each	 	No	 	5,210.00	 	LL72,

6734, 7856	 	N
	2.5	 	3.0M bps CIR	 	Each	 	No	 	6,255.00	 	LL72,

6735, 7856	 	N
	2.5	 	3.5M bps CIR	 	Each	 	No	 	7,295.00	 	LL72,

6736, 7856	 	N
	2.5	 	4.0M bps CIR	 	Each	 	No	 	8,335.00	 	LL72,

6737, 7856	 	N
	2.5	 	4.5M bps CIR	 	Each	 	No	 	9,375.00	 	LL72,

6738, 7856	 	N
	2.5	 	5.0M bps CIR	 	Each	 	No	 	10,415.00	 	LL72,

6739, 7856	 	N
	2.5	 	5.5M bps CIR	 	Each	 	No	 	11,455.00	 	LL72,

6740, 7856	 	N
	2.5	 	6.0M bps CIR	 	Each	 	No	 	12,455.00	 	LL72,

6741, 7856	 	N
	 	 	1.0M bps CIR increments	 	Each	 	No	 	2,076.00	 	 	 	N

MDNS "CSN Crossover" PVCs are between one MDNS site in Zone 0 (USA ONLY) and a router designed by AT&T as a crossover to CSN/LAN1.1 network are priced below  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing Element(s)
	 	Included in MSA?

	 
	 	1.3.4.1 Permanent Virtual Circuit, CSN Crossover
 TCP/IP multiprotocol dial and network, monthly virtual private network access, monthly
 (MDNS PVC X/O SEC IP VAS MONTHLY)

Zone 0—USA ONLY

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	4K bps CIR	 	Each	 	No	 	123.00	 	LL72,

2644, 7856	 	Y
	2.5	 	8K bps CIR	 	Each	 	No	 	129.00	 	LL72,

2644, 7856	 	Y
	2.5	 	16K bps CIR	 	Each	 	No	 	140.00	 	LL72,

2644, 7856	 	Y
	2.5	 	24K bps CIR	 	Each	 	No	 	164.00	 	LL72,

2644, 7856	 	Y
	2.5	 	32K bps CIR	 	Each	 	No	 	174.00	 	LL72,

2644, 7856	 	Y

7

 

	2.5	 	48K bps CIR	 	Each	 	No	 	216.00	 	LL72,

2644, 7856	 	Y
	2.5	 	56K bps CIR	 	Each	 	No	 	225.00	 	LL72,

2644, 7856	 	Y
	2.5	 	64K bps CIR	 	Each	 	No	 	231.00	 	LL72,

2644, 7856	 	Y
	2.5	 	96K bps CIR	 	Each	 	No	 	340.00	 	LL72,

2644, 7856	 	Y
	2.5	 	128K bps CIR	 	Each	 	No	 	397.00	 	LL72,

2644, 7856	 	Y
	2.5	 	192K bps CIR	 	Each	 	No	 	545.00	 	LL72,

2644, 7856	 	Y
	2.5	 	256K bps CIR	 	Each	 	No	 	694.00	 	LL72,

2644, 7856	 	Y
	2.5	 	384K bps CIR	 	Each	 	No	 	991.00	 	LL72,

2644, 7856	 	Y
	2.5	 	512K bps CIR	 	Each	 	No	 	1,380.00	 	LL72,

2644, 7856	 	Y
	2.5	 	768K bps CIR	 	Each	 	No	 	2,158.00	 	LL72,

2644, 7856	 	Y
	2.5	 	1024K bps CIR	 	Each	 	No	 	2,752.00	 	LL72,

2644, 7856	 	Y
	2.5	 	1536K bps CIR	 	Each	 	No	 	3,960.00	 	LL72,

2644, 7856	 	Y
	2.5	 	2.0M bps CIR	 	Each	 	No	 	4,796.00	 	LL72,

2644, 7856	 	N
	2.5	 	2.5M bps CIR	 	Each	 	No	 	5,995.00	 	LL72,

2644, 7856	 	N
	2.5	 	3.0M bps CIR	 	Each	 	No	 	7,195.00	 	LL72,

2644, 7856	 	N
	2.5	 	3.5M bps CIR	 	Each	 	No	 	8,390.00	 	LL72,

2644, 7856	 	N
	2.5	 	4.0M bps CIR	 	Each	 	No	 	9,585.00	 	LL72,

2644, 7856	 	N
	2.5	 	4.5M bps CIR	 	Each	 	No	 	10,785.00	 	LL72,

2644, 7856	 	N
	2.5	 	5.0M bps CIR	 	Each	 	No	 	11,980.00	 	LL72,

2644, 7856	 	N
	2.5	 	5.5M bps CIR	 	Each	 	No	 	13,175.00	 	LL72,

2644, 7856	 	N
	2.5	 	6.0M bps CIR	 	Each	 	No	 	14,325.00	 	LL72,

2644, 7856	 	N
	 	 	1.0M bps CIR increments	 	Each	 	No	 	2,388.00	 	 	 	N

8

 

1 

MDNS "SNA Crossover" PVCs are between one MDNS site in Zone 0 (USA ONLY) and a router designed by AT&T as a crossover to SNA network are priced below.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billins Element(s)
	 	Included in MSA?

	 
	 	1.3.4.2 Permanent Virtual Circuit, SNA Crossover
 SNA Dial, network and devices, monthly
 (MDNS PVC X/O SNA PU2X VAS MONTHLY)

(MDNS PVC X/O SNAPU4 VAS MONTHLY)

Zone 0—USA ONLY

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	4K bps CIR	 	Each	 	No	 	184.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	8K bps CIR	 	Each	 	No	 	201.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	16K bps CIR	 	Each	 	No	 	234.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	24K bps CIR	 	Each	 	No	 	280.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	32K bps CIR	 	Each	 	No	 	312.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	48K bps CIR	 	Each	 	No	 	398.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	56K bps CIR	 	Each	 	No	 	429.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	64K bps CIR	 	Each	 	No	 	457.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	96K bps CIR	 	Each	 	No	 	654.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	128K bps CIR	 	Each	 	No	 	799.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	192K bps CIR	 	Each	 	No	 	1,123.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	256K bps CIR	 	Each	 	No	 	1,448.00	 	LL71,

2642, 2643, 7855	 	Y

9

 

	2.5	 	384K bps CIR	 	Each	 	No	 	2,097.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	512K bps CIR	 	Each	 	No	 	2,838.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	768K bps CIR	 	Each	 	No	 	4,320.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	1024K bps CIR	 	Each	 	No	 	5,618.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	1536K bps CIR	 	Each	 	No	 	8,256.00	 	LL71,

2642, 2643, 7855	 	Y
	2.5	 	2.0M bps CIR	 	Each	 	No	 	9,925.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	2.5M bps CIR	 	Each	 	No	 	12,400.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	3.0M bps CIR	 	Each	 	No	 	14,980.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	3.5M bps CIR	 	Each	 	No	 	17,365.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	4.0M bps CIR	 	Each	 	No	 	19,839.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	4.5M bps CIR	 	Each	 	No	 	22,315.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	5.0M bps CIR	 	Each	 	No	 	24,790.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	5.5M bps CIR	 	Each	 	No	 	27,265.00	 	LL71,

2642, 2643, 7855	 	N
	2.5	 	6.0M bps CIR	 	Each	 	No	 	29,645.00	 	LL71,

2642, 2643, 7855	 	N
	 	 	1.0M bps CIR increments	 	Each	 	No	 	4,941.00	 	 	 	N

10

 
MDNS "Internet Crossover" PVCs are between one MDNS site in Zone 0 (USA ONLY) and a router designed by AT&T as a crossover to the Internet are priced below. (This PVC is no
longer available for NEW customers)  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billins Element(s)
	 	Included in MSA?

	 
	 	1.3.4.3 Permanent Virtual Circuit, Internet Crossover
 internet, monthly
 (MDNS PVC X/O INT DIR VAS MONTHLY)

Zone 0—USA ONLY

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	4K bps CIR	 	Each	 	No	 	123.00	 	LL72,

2645, 7856	 	Y
	2.5	 	8K bps CIR	 	Each	 	No	 	129.00	 	LL72,

2645, 7856	 	Y
	2.5	 	16K bps CIR	 	Each	 	No	 	140.00	 	LL72,

2645, 7856	 	Y
	2.5	 	24K bps CIR	 	Each	 	No	 	164.00	 	LL72,

2645, 7856	 	Y
	2.5	 	32K bps CIR	 	Each	 	No	 	174.00	 	LL72,

2645, 7856	 	Y
	2.5	 	48K bps CIR	 	Each	 	No	 	216.00	 	LL72,

2645, 7856	 	Y
	2.5	 	56K bps CIR	 	Each	 	No	 	225.00	 	LL72,

2645, 7856	 	Y
	2.5	 	64K bps CIR	 	Each	 	No	 	231.00	 	LL72,

2645, 7856	 	Y
	2.5	 	96K bps CIR	 	Each	 	No	 	340.00	 	LL72,

2645, 7856	 	Y
	2.5	 	128K bps CIR	 	Each	 	No	 	397.00	 	LL72,

2645, 7856	 	Y
	2.5	 	192K bps CIR	 	Each	 	No	 	545.00	 	LL72,

2645, 7856	 	Y
	2.5	 	256K bps CIR	 	Each	 	No	 	694.00	 	LL72,

2645, 7856	 	Y
	2.5	 	384K bps CIR	 	Each	 	No	 	991.00	 	LL72,

2645, 7856	 	Y
	2.5	 	512K bps CIR	 	Each	 	No	 	1,380.00	 	LL72,

2645, 7856	 	Y
	2.5	 	768K bps CIR	 	Each	 	No	 	2,158.00	 	LL72,

2645, 7856	 	Y
	2.5	 	1024K bps CIR	 	Each	 	No	 	2,752.00	 	LL72,

2645, 7856	 	Y
	2.5	 	1536K bps CIR	 	Each	 	No	 	3,960.00	 	LL72,

2645, 7856	 	Y
	2.5	 	2.0M bps CIR	 	Each	 	No	 	5,600.00	 	LL72,

2645, 7856	 	N
	2.5	 	2.5M bps CIR	 	Each	 	No	 	7,000.00	 	LL72,

2645, 7856	 	N
	2.5	 	3.0M bps CIR	 	Each	 	No	 	8,400.00	 	LL72,

2645, 7856	 	N

11

 

	2.5	 	3.5M bps CIR	 	Each	 	No	 	9,800.00	 	LL72,

2645, 7856	 	N
	2.5	 	4.0M bps CIR	 	Each	 	No	 	11,200.00	 	LL72,

2645, 7856	 	N
	2.5	 	4.5M bps CIR	 	Each	 	No	 	12,600.00	 	LL72,

2645, 7856	 	N
	2.5	 	5.0M bps CIR	 	Each	 	No	 	14,000.00	 	LL72,

2645, 7856	 	N
	2.5	 	5.5M bps CIR	 	Each	 	No	 	15,400.00	 	LL72,

2645, 7856	 	N
	2.5	 	6.0M bps CIR	 	Each	 	No	 	16,800.00	 	LL72,

2645, 7856	 	N
	2.5	 	1.0M bps CIR increments	 	Each	 	No	 	2,800.00	 	 	 	N

12

  

MDNS "EMEA Crossover" PVCs are between one MDNS site in Zone 0 (USA ONLY) and a router designed by AT&T as a crossover to EMEA MDNS network are priced below. (There is also a
similar PVC charge from EMEA to US MDNS network)  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.4.4 Permanent Virtual Circuit, EMEA Access

international EMEA access, monthly

(MDNS PVC INTERNATIONAL EMEA MONTHLY)

Zone 0—USA ONLY to EMEA

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	4K bps CIR	 	Each	 	No	 	165.00	 	LL70, 2630, 7854	 	Y
	2.5	 	8K bps CIR	 	Each	 	No	 	203.00	 	LL70, 2630, 7854	 	Y
	2.5	 	16K bps CIR	 	Each	 	No	 	270.00	 	LL70, 2630, 7854	 	Y
	2.5	 	24K bps CIR	 	Each	 	No	 	437.00	 	LL70, 2630, 7854	 	Y
	2.5	 	32K bps CIR	 	Each	 	No	 	495.00	 	LL70, 2630, 7854	 	Y
	2.5	 	48K bps CIR	 	Each	 	No	 	778.00	 	LL70, 2630, 7854	 	Y
	2.5	 	56K bps CIR	 	Each	 	No	 	833.00	 	LL70, 2630, 7854	 	Y
	2.5	 	64K bps CIR	 	Each	 	No	 	864.00	 	LL70, 2630, 7854	 	Y
	2.5	 	96K bps CIR	 	Each	 	No	 	1,620.00	 	LL70, 2630, 7854	 	Y
	2.5	 	128K bps CIR	 	Each	 	No	 	1,988.00	 	LL70, 2630, 7854	 	Y
	2.5	 	192K bps CIR	 	Each	 	No	 	2,978.00	 	LL70, 2630, 7854	 	Y
	2.5	 	256K bps CIR	 	Each	 	No	 	3,975.00	 	LL70, 2630, 7854	 	Y
	2.5	 	384K bps CIR	 	Each	 	No	 	5,963.00	 	LL70, 2630, 7854	 	Y
	2.5	 	512K bps CIR	 	Each	 	No	 	8,640.00	 	LL70, 2630, 7854	 	Y
	2.5	 	768K bps CIR	 	Each	 	No	 	13,997.00	 	LL70, 2630, 7854	 	Y
	2.5	 	1024K bps CIR	 	Each	 	No	 	17,971.00	 	LL70, 2630, 7854	 	Y
	2.5	 	1536K bps CIR	 	Each	 	No	 	26,055.00	 	LL70, 2630, 7854	 	Y

13

 
MDNS "LA/AP Crossover" PVCs are between one MDNS site in Zone 0 (USA ONLY) and a router designed by AT&T as a crossover to Latin America/Asia Pacific (LA/AP)
MDNS networks are priced below. (There is also a similar PVC charge from LA/AP to US MDNS netwwork)  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.4.5 Permanent Virtual Circuit, LA/AP Access

international Latin America and Asis Pacific access, monthly

(MDNS PVC INTERNATIONAL LA/AP MONTHLY)

Zone 0—USA ONLY to Latin America/Asia Pacific Networks

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	4K bps CIR	 	Each	 	No	 	209.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	8K bps CIR	 	Each	 	No	 	257.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	16K bps CIR	 	Each	 	No	 	342.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	24K bps CIR	 	Each	 	No	 	554.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	32K bps CIR	 	Each	 	No	 	627.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	48K bps CIR	 	Each	 	No	 	985.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	56K bps CIR	 	Each	 	No	 	1,055.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	64K bps CIR	 	Each	 	No	 	1,094.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	96K bps CIR	 	Each	 	No	 	2,052.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	128K bps CIR	 	Each	 	No	 	2,518.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	192K bps CIR	 	Each	 	No	 	3,772.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	256K bps CIR	 	Each	 	No	 	5,035.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	384K bps CIR	 	Each	 	No	 	7,553.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	512K bps CIR	 	Each	 	No	 	10,944.00	 	LL70, 2632, 2634, 2635, 7854	 	Y

14

 

	2.5	 	768K bps CIR	 	Each	 	No	 	17,729.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	1024K bps CIR	 	Each	 	No	 	22,764.00	 	LL70, 2632, 2634, 2635, 7854	 	Y
	2.5	 	1544K bps CIR	 	Each	 	No	 	33,003.00	 	LL70, 2632, 2634, 2635, 7854	 	Y

2.5 MDNS MAC Installation charges are described below. The MAC Installation charge includes router, DSU/CSU, circuit with the exception of DS3 MAC Connection.
**See note below**. MAC Installation charges DO NOT include POTs Line  

 
  Standard MDNS MAC Installation charge    
  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.5.4 Installation, Managed Access Connection (MAC)

per access connection

(MDNS MAC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	2,000.00	 	LL51, 2600	 	Y
	 	 	128k	 	Each	 	No	 	3,000.00	 	LL53, 2602	 	Y
	 	 	192k	 	Each	 	No	 	3,000.00	 	2603	 	N
	 	 	256k	 	Each	 	No	 	3,000.00	 	LL55, 2604	 	Y
	 	 	384k	 	Each	 	No	 	3,000.00	 	LL57, 2605	 	Y
	 	 	512k	 	Each	 	No	 	3,000.00	 	LL59, 2606	 	Y
	 	 	768K	 	Each	 	No	 	3,000.00	 	LL61, 2607	 	Y
	 	 	1024k	 	Each	 	No	 	3,000.00	 	2608	 	N
	 	 	1544k	 	Each	 	No	 	3,000.00	 	LL63, 2609	 	Y
	2.5	 	 Note: The 3.0 to 12.0mb IMUX MACs are priced with a C2501 router. This router will not work with the IMUX solution. A router with appropriate Interfaces must be selected based on the MAC speed. That router will have a
surcharge that will be applied to the pricing below. It is recommended to use a HSSI Interface for the IMUX and Fast Ethernet for the LAN port. Appendix "A" has a list of available routers. Example is the RC3640HB and RC3661H1
	 	 	2 × T1 or 3.0mb with IMUX	 	Each	 	No	 	5,000.00	 	5438, 6724	 	N
	 	 	3 × T1 or 4.5mb with IMUX	 	Each	 	No	 	7,500.00	 	5440, 6726	 	N
	 	 	4 × T1 or 6.0mb with IMUX	 	Each	 	No	 	9,000.00	 	5442, 6728	 	N
	2.5	 	5 × T1 or 7.5mb with IMUX	 	Each	 	No	 	10,500.00	 	11623	 	N
	2.5	 	6 × T1 or 9.0mb with IMUX	 	Each	 	No	 	12,000.00	 	11624	 	N
	2.5	 	7 × T1 or 10.5mb with IMUX	 	Each	 	No	 	13,500.00	 	11618	 	N
	2.5	 	8 × T1 or 12.0mb with IMUX	 	Each	 	No	 	15,000.00	 	11617	 	N
	2.5	 	DS3 Pricing DOES NOT include Telco.

MAC Price below includes C3640 Router with 1-HSSI port and 1-Fast Ethernet Port
	2.5	 	DS3 ** See Note Below**	 	Each	 	No	 	8,000.00	 	5444	 	N

15

 
IBM Co-Located MDNS MAC Installation charge  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.5.4 Installation, Managed Access Connection (MAC)

per access connection, IBM co-located

(MDNS MAC INSTALL CO-LOCATED IN IBM FACILITY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	192k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	768K	 	Each	 	No	 	N/A	 	 	 	N
	 	 	1024k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	 	 	N
	 	 	2 × T1 or 3.0mb with IMUX	 	Each	 	No	 	N/A	 	 	 	N
	 	 	3 × T1 or 4.5mb with IMUX	 	Each	 	No	 	N/A	 	 	 	N
	 	 	4 × T1 or 6.0mb with IMUX	 	Each	 	No	 	N/A	 	 	 	N

MDNS Managed Access Connection (MAC) Installation charges for Hawaii, Puerto Rico and Alaska are described below.  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.5.4 Installation, MAC, Hawaii, Puerto Rico, Alaska

This is an IBM charge, Not a Surcharge to normal MAC.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56K bps	 	Each	 	No	 	N/A	 	SC01	 	N
	 	 	128K bps	 	Each	 	No	 	N/A	 	SC02	 	N
	 	 	256K bps	 	Each	 	No	 	N/A	 	SC03	 	N
	 	 	384K bps	 	Each	 	No	 	N/A	 	SC04	 	N
	 	 	512K bps	 	Each	 	No	 	N/A	 	SC05	 	N
	 	 	768K bps	 	Each	 	No	 	N/A	 	SC06	 	N
	 	 	T1	 	Each	 	No	 	N/A	 	SC07	 	N

 
 

MDNS MAC Installation charges for Fixed Price site option are described below. FP MAC Installation Charge includes router, DSU/CSU, circuit. FP MAC Installation  charge DO NOT include POTs Line.    
  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.5.5 Installation, MAC, Fixed Site price

per access connection in Continental USA

(MDNS MAC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	Note 3
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	2,000.00	 	LL51, 2600	 	Y
	 	 	128k	 	Each	 	No	 	3,000.00	 	LL53, 2602	 	Y
	 	 	192k	 	Each	 	No	 	3,000.00	 	2603	 	N
	 	 	256k	 	Each	 	No	 	3,000.00	 	LL55, 2604	 	Y
	 	 	384k	 	Each	 	No	 	3,000.00	 	LL57, 2605	 	Y
	 	 	512k	 	Each	 	No	 	3,000.00	 	LL59, 2606	 	Y
	 	 	768K	 	Each	 	No	 	3,000.00	 	LL61, 2607	 	Y
	 	 	1024k	 	Each	 	No	 	3,000.00	 	2608	 	N
	 	 	1544k	 	Each	 	No	 	3,000.00	 	LL63, 2609	 	Y

16

 
MDNS Managed Access Connection (MAC) for Fixed Price site option, Installation charges for Hawaii, Puerto Rico and Alaska are described below.  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.5.5 Installation, MAC, Fixed Site Price, Hawaii, Puerto Rico, Alaska

This is an IBM charge, Not a Surcharge to normal MAC.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56K bps	 	Each	 	No	 	N/A	 	SC01	 	N
	 	 	128K bps	 	Each	 	No	 	N/A	 	SC02	 	N
	 	 	256K bps	 	Each	 	No	 	N/A	 	SC03	 	N
	 	 	384K bps	 	Each	 	No	 	N/A	 	SC04	 	N
	 	 	512K bps	 	Each	 	No	 	N/A	 	SC05	 	N
	 	 	768K bps	 	Each	 	No	 	N/A	 	SC06	 	N
	 	 	T1	 	Each	 	No	 	N/A	 	SC07	 	N

MDNS PVC Installation charges are described below. PVC Installation charges are between two MDNS sites or between one MDNS site and any CSN/SNA/Internet
crossover router.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.6 PVC Installation, VPN and Crossover (CSN, SNA and Internet)

per primary connection or crossover PVC, OTC

(MDNS PVC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	includes CIR definition	 	Each	 	No	 	25.00	 	2628, 2638, 2639, 2640, 2641	 	Y
	 	 	MSA NOTE: The following BEIDs are used for PVC Installation; 2628 Private PVC, 2638 SNA PU2 X/O PVC, 2639 SNA PU4 X/O, 2640 CSN X/O PVC, 2641 Internet Direct PVC

MDNS Conversion charges are administered when changes are required at MDNS attached site for; MAC speed, Router is moved to a different location, Adds/Deletes
protocols, or Router is Upgraded/Downgraded because of changes in customer environment. These are OTCs.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing Elements
	 	Included

In MSA?

	 
	 	1.3.7 Conversions

per access connection—One Time Charges
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	change speed or connection	 	Each	 	No	 	1,500.00	 	3511	 	N
	2.5	 	add or delete a protocol	 	Each	 	No	 	500.00	 	3510	 	Y
	2.5	 	change requiring new FRAD or router	 	Each	 	No	 	1,000.00	 	 	 	N

17

  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.8 Cancellation of a Location or PVC
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	interexchange and local exchange carrier charges	 	Each	 	No	 	Passthru	 	 	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	
 
	
 	

1.3.9 Special Request
	
 	

Per
	
 	

Eligible

Charges
	
 	

Charge
	
 	

 
	
 	

 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	interexchange and local exchange carrier charges	 	Each	 	No	 	Passthru	 	 	 	N

2.5 MDNS Voice over IP feature enables a Customer to Transmit Customer on-to-On, Outbound non-800/888 and calling card, telephone calls between customer PBXs using IP Protocol.
Larger MDNS CPE router maybe required.

Special PVC is required.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5
	 	1.3.10 Voice over IP Feature, Installation
	 	Per
	 	Eligible

Charges
	 	OTC

Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Install charge	 	Each	 	No	 	550.00	 	11089	 	N

18

 
2.5 MDNS Voice over IP feature monthly charges are in addition to the normal MDNS MAC charges. The below charges are for the VoIP Feature option only. This charge is for
management.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5
	 	1.3.10 Voice over IP Feature, Monthly

Recurring monthly feature charge

MDNS Frame Relay Feature
	 	Per
	 	Eligible

Charges
	 	Monthly

Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Feature Option 02 -4 Analog Voice ports -56/64k Frame connection	 	Each	 	No	 	350.00	 	11093	 	N
	2.5	 	Feature Option 04 -8 Analog Voice ports -128k Frame connection	 	Each	 	No	 	540.00	 	11097	 	N
	2.5	 	Feature Option 07 -1x12 Digital T1 Voice ports -56/64kFrame connection	 	Each	 	No	 	595.00	 	11105	 	N
	2.5	 	Feature Option 09 -1x12 Digital E1 Voice ports -56/64k Frame connection -Not Available in USA	 	Each	 	No	 	675.00	 	11101	 	N
	2.5	 	Feature Option 06 -12 Analog Voice ports -T1 Frame connection	 	Each	 	No	 	740.00	 	11131	 	N
	2.5	 	Feature Option 08 -1x24 Digital T1 Voice Ports -T1 Frame connection	 	Each	 	No	 	980.00	 	11103	 	N
	2.5	 	Feature Option 10 -1x30 Digital E1 Voice ports -E1 Frame connection -Not Available in USA	 	Each	 	No	 	1,085.00	 	11099	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	
2.5
	
 	

1.3.10 Permanent Virtual Circuit (PVC), Monthly

Virtual Private Network Access PVC -required for Voice over IP
	
 	

Per
	
 	

Eligible

Charges
	
 	

Monthly

Charge
	
 	

 
	
 	

 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	32k bps CIR	 	Each	 	No	 	66.00	 	LL72,2629	 	N
	2.5	 	64k bps CIR	 	Each	 	No	 	115.00	 	LL72,2629	 	N
	2.5	 	128k bps CIR	 	Each	 	No	 	265.00	 	LL72,2629	 	N
	2.5	 	256k bps CIR	 	Each	 	No	 	530.00	 	LL72,2629	 	N
	2.5	 	512k bps CIR	 	Each	 	No	 	1,152.00	 	LL72,2629	 	N
	2.5	 	768k bps CIR	 	Each	 	No	 	1,866.00	 	LL72,2629	 	N
	2.5	 	1536k bps CIR	 	Each	 	No	 	3,474.00	 	LL72,2629	 	N

19

 
2.5 MDNS Class of Service feature allows a Customer to Classify it's MDNS Frame Relay based Traffic into different Levels of Service.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5
 
	 	1.3.11 Class of Service Feature, Monthly
	 	Per
	 	Eligible

Charges
	 	Monthly

Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Monthly Charge	 	Each	 	No	 	90.00	 	12051	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	
2.5
 
	
 	

1.3.11 Class of Service Feature, Installation
	
 	

Per
	
 	

Eligible

Charges
	
 	

OTC

Charge
	
 	

 
	
 	

 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Installation Charge	 	Each	 	No	 	600.00	 	12050	 	N

MDNS Network Address Translation (NAT) is an option of the Cisco Router. The monthly pricing is based on the number of ports required or concurrent sessions in both directions.
Outbound sessions can be pooled. Inbound sessions generally need one-one mapping. See MDNS IBM Unique Terms 5032PLUS.LWP for details.  

	 
	 	MSA NOTE: Section 1.3.x is not in the Standard MDNS Fee Schedules

	 
	 	1.3.x Network Address Translation (NAT)
	 	AT&T "custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Requires Cisco router

Pre-Approved Custom Solution PR0294 must be ordered
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	NAT 1-50 ports	 	Each	 	No	 	250.00	 	5821	 	Y
	 	 	NAT 1-100 ports	 	Each	 	No	 	335.00	 	5822	 	Y
	 	 	NAT 1-200 ports	 	Each	 	No	 	405.00	 	5823	 	Y
	 	 	NAT 1-300 ports	 	Each	 	No	 	445.00	 	5824	 	Y
	 	 	NAT 1-400 ports	 	Each	 	No	 	475.00	 	5825	 	Y
	 	 	NAT 1-500 ports	 	Each	 	No	 	500.00	 	5826	 	Y
	 	 	NAT > 500 SURCHARGE per 50 ports	 	Each	 	No	 	240.00	 	7741	 	Y

MDNS "MIB or SNMP" access to Cisco routers can be provided for each router in customer environment. A customer selected community name is used. Customer management station is
defined and can access only those routers with the unique community name. See MDNS IBM Unique Terms 5032PLUS.LWP for details.  

	 
	 	MSA NOTE: Section 1.3.x is not in the Standard MDNS Fee Schedules

	 
	 	1.3.x Read ONLY Access to SNMP MIB Data
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Requires Cisco router

Pre-Approved Custom Solution PR0312 must be ordered
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Limited SNMP access	 	Each	 	No	 	90.00	 	5422	 	N

20

 
MDNS "Encryption" is a "Custom Solution". Encryption prices provided below are for planning purposes only. See MDNS IBM Unique Terms 5032PLUS.LWP for details.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5
	 	1.3.x Encryption, Monthly

Cylink SFU Encryption Device, Network Management,

Cylink Maintenance (24 Hour)
	 	Per
	 	Eligible

Charges
	 	OTC

Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items. Also requires ERF to correctly Solution. The price provided is a planning purposes only.
	2.5	 	Monthly Charge	 	Each	 	No	 	N/A	 	 	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	
2.5
	
 	

1.3.x Encryption, Installation

Cylink SFU Encryption Device, Network Management,

Cylink Maintenance (24 Hour)
	
 	

Per
	
 	

Eligible

Charges
	
 	

OTC

Charge
	
 	

 
	
 	

 

	 	 	Special AT&T Handling required to properly invoice below items. Also requires ERF to correctly Solution. The price provided is a planning purposes only.
	2.5	 	Installation Charge	 	Each	 	No	 	N/A	 	 	 	N

The
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21

   1.4 FRAME RELAY BASED CONNECTIONS, STANDBY BACKUP  

2.4 Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

MDNS Standby Backup MAC monthly connection charges to a single AT&T MDNS provided router are described below. This includes Standby Backup MACs for Normal/Standard, Fixed Price
and/or IBM Co-Located connections.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1 Managed Access Connection, Standby Backup

single site, Standby backup connection, monthly

(MDNS BKUP STBY MAC MONTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup STB/LL 56KB Monthlyl	 	Each	 	No	 	625.00	 	3782	 	N
	 	 	Bkup STB/LL 128KB Monthly	 	Each	 	No	 	1,320.00	 	3783	 	N
	 	 	Bkup STB/LL 192KB Monthly	 	Each	 	No	 	1,443.00	 	3784	 	N
	 	 	Bkup STB/LL 256KB Monthly	 	Each	 	No	 	1,447.00	 	3785	 	N
	 	 	Bkup STB/LL 384KB Monthly	 	Each	 	No	 	1,602.00	 	3786	 	N
	 	 	Bkup STB/LL 512KB Monthly	 	Each	 	No	 	1,725.00	 	3787	 	N
	 	 	Bkup STB/LL 768KB Monthly	 	Each	 	No	 	1,927.00	 	3788	 	N
	 	 	BkupSTB/LL 1024KB Monthly	 	Each	 	No	 	2,072.00	 	3789	 	N
	 	 	BkupSTB/LL T1 Monthly	 	Each	 	No	 	2,217.00	 	3790	 	N

	

 
	
 	

 
	
 	

AT&T Generally Available

Service Schedule of Charges
	
 	

Billing

Element(s)
	
 	

Included

In MSA?

	2.5
	 	1.4.1 Managed Access Connection, Standby Backup, Fixed Site price

single site, Standby backup connection, Fixed Price, monthly

(MDNS BKUP STBY FP MAC MONTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Bkup STB/LL 56KB Monthlyl	 	Each	 	No	 	625.00	 	4935	 	N
	2.5	 	Bkup STB/LL 128KB Monthly	 	Each	 	No	 	1,320.00	 	4937	 	N
	2.5	 	Bkup STB/LL 192KB Monthly	 	Each	 	No	 	1,443.00	 	4938	 	N
	2.5	 	Bkup STB/LL 256KB Monthly	 	Each	 	No	 	1,447.00	 	4939	 	N
	2.5	 	Bkup STB/LL 384KB Monthly	 	Each	 	No	 	1,602.00	 	4940	 	N
	2.5	 	Bkup STB/LL 512KB Monthly	 	Each	 	No	 	1,725.00	 	4941	 	N
	2.5	 	Bkup STB/LL 768KB Monthly	 	Each	 	No	 	1,927.00	 	4942	 	N
	2.5	 	BkupSTB/LL 1024KB Monthly	 	Each	 	No	 	2,072.00	 	4943	 	N
	2.5	 	BkupSTB/LL T1 Monthly	 	Each	 	No	 	2,217.00	 	4944	 	N

	

 
	
 	

MSA NOTE: Section is not in the Standard MDNS Fee Schedules

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	
 
	
 	

1.4.1 Managed Access Connection, Standby Backup, IBM Co-Located

single site, Standby backup connection, IBM co-located, monthly

(MDNS BKUP STBY MAC MONTHLY CO-LOCATED IN IBM FACILITY)
	
 	

Per
	
 	

Eligible

Charges
	
 	

Charge
	
 	

 
	
 	

 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup STB/LL 56KB Monthlyl	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 128KB Monthly	 	Each	 	No	 	N/A	 	 	 	N

1

 

	 	 	Bkup STB/LL 192KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 256KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 384KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 512KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 768KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 1024KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL T1 Monthlyl	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 3.0mb Monthlyl	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 4.5mb Monthlyl	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 6.0mb Monthlyl	 	Each	 	No	 	N/A	 	 	 	N

MDNS Managed Access Connection (MAC), Standby Backup monthly connection SURCHARGEs to a single AT&T provided MDNS router for Hawaii, Puerto Rico and Alaska. This is in addition
to the basic/normal MAC monthly charges  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1.1 Managed Access Connection, Standby Backup, Hawaii and Puerto Rico Surcharge

monthly, Hawaii and Puerto Rico surcharge

These are IBM surcharges.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	11253, 11260	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	11254, 11261	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	11255, 11262	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	11256, 11263	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	11257, 11264	 	N
	 	 	768k	 	Each	 	No	 	N/A	 	11258, 11265	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	11259, 11266	 	N

	

 
	
 	

 
	
 	

AT&T "Custom" Available

Service Schedule of Charges
	
 	

Billing

Element(s)
	
 	

Included

In MSA?

	 
	 	1.4.1.1 Managed Access Connection, Standby Backup, Alaska Surcharge

monthly, Alaska surcharge

This is an IBM surcharge.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	11246	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	11247	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	11248	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	11249	 	N

2

 

	 	 	512k	 	Each	 	No	 	N/A	 	11250	 	N
	 	 	768k	 	Each	 	No	 	N/A	 	11251	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	11252	 	N

MDNS PVCs within the Standby Backup MAC monthly connection charges are described below. Standby Backup PVCs are between MDNS sites in USA and other MDNS Sites in USA or between
MDNS SItes in USA and crossover PVCs "CSN, SNA. Internet, Canada, EMEA, LA, and AP" router connections  

 Special Note: These PVCs are applicable to HUBs with Single router and Dual MACs ONLY. Dual routers each with a MAC on each router have to use Alternate Hub Backup PVCs (Section 1.4.9.2) for pricing.

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1.2 PVC Definitions, Standby Backup, USA

ONLY, Standard or (CSN, SNA) crossovers, International (EMEA/AP/LA) crossovers.

monthly per standard or crossover PVC definition for standby backup managed access connections

(MDNS BU HUB PVC MONTHLY)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	4K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	8K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	16K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	24K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	32K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	48K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	56K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	64K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	96K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	128K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	192K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	256K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	384K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	512K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	768K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	1024K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N
	 	 	1544K bps CIR	 	Each	 	No	 	20.00	 	3646	 	N

3

 
MDNS Standby Backup MAC Installation charges for Normal/Standard, IBM Co-Located connections are described below  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1.3 Installation, Standby Backup

per standby backup managed access connection

(MDNS BKUP STBY MAC INSTALL)

(MDNS BKUP STBY FP MAC INSTALL)

	2.5
 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup STB/LL 56KB Install	 	Each	 	No	 	2,000.00	 	3767	 	N
	 	 	Bkup STB/LL 128KB Install	 	Each	 	No	 	3,000.00	 	3769	 	N
	 	 	Bkup STB/LL 192KB Install	 	Each	 	No	 	3,000.00	 	3770	 	N
	 	 	Bkup STB/LL 256KB Install	 	Each	 	No	 	3,000.00	 	3771	 	N
	 	 	Bkup STB/LL 384KB Install	 	Each	 	No	 	3,000.00	 	3772	 	N
	 	 	Bkup STB/LL 512KB Install	 	Each	 	No	 	3,000.00	 	3773	 	N
	 	 	Bkup STB/LL 768KB Install	 	Each	 	No	 	3,000.00	 	3774	 	N
	 	 	BkupSTB/LL 1024KB Install	 	Each	 	No	 	3,000.00	 	3775	 	N
	 	 	BkupSTB/LL T1 Install	 	Each	 	No	 	3,000.00	 	3776	 	N

	

 
	
 	

MSA NOTE: Section 1.4.1.3.x is not in the Standard MDNS Fee Schedules

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1.3 Installation, Standby Backup, IBM Co-Located

per standby backup access connection, IBM co-located, OTC

(MDNS BKUP STBY MAC INSTALL CO-LOCATED in IBM Facility)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup STB/LL 56KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 128KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 192KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 256KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 384KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 512KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup STB/LL 768KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 1024KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL T1 Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 3.0mb Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL 4.5mb Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupSTB/LL6.0mb Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Special Note: "Greater Than T1" items above do not have standard ISDN Dial Backup services. ERF is required.

MDNS Standby Backup MAC Installation charges for Hawaii, Puerto Rico and Alaska are described below.  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1.3 Installation, Standby Backup, MAC, Hawaii, Puerto Rico, Alaska

This is an IBM charge, Not a Surcharge to normal MAC.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56K bps	 	Each	 	No	 	N/A	 	SC01	 	N
	 	 	128K bps	 	Each	 	No	 	N/A	 	SC02	 	N
	 	 	256K bps	 	Each	 	No	 	N/A	 	SC03	 	N
	 	 	384K bps	 	Each	 	No	 	N/A	 	SC04	 	N

4

 

	 	 	512K bps	 	Each	 	No	 	N/A	 	SC05	 	N
	 	 	768K bps	 	Each	 	No	 	N/A	 	SC06	 	N
	 	 	T1	 	Each	 	No	 	N/A	 	SC07	 	N

MDNS PVCs within Standby Backup MACs Installation charges are described below. PVC Installation charges are between Standby Leased Line (MAC) connections and another MDNS site
or CSN/SNA/Internet Crossover router.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.1.4 Installation, PVC Definitions, Standby Backup, Standard or Crossover

per standard or crossover PVC definition for standby

backup managed access connection

(MDNS BKUP STBY MAC PVC INSTALL)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	includes CIR definition	 	Each	 	No	 	25.00	 	3509	 	N

MDNS Loadsharing Backup MAC monthly connection charges to a single AT&T MDNS provided router for Normal/Standard or Fixed Price or IBM Co-Located Loadsharing Backup MACs are
described below  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2 Managed Access Connection, Loadsharing Backup

single site, load sharing backup connection, monthly

(MDNS BKUP LDSHARE MAC MTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup LoadShare/LL 56KB Monthly	 	Each	 	No	 	725.00	 	3823	 	N
	 	 	Bkup LoadShare/LL 128KB Monthly	 	Each	 	No	 	1,400.00	 	3825	 	N
	 	 	Bkup LoadShare/LL 192KB Monthly	 	Each	 	No	 	1,525.00	 	3826	 	N
	 	 	Bkup LoadShare/LL 256KB Monthly	 	Each	 	No	 	1,580.00	 	3827	 	N
	 	 	Bkup LoadShare/LL 384KB Monthly	 	Each	 	No	 	1,710.00	 	3828	 	N
	 	 	Bkup LoadShare/LL 512KB Monthly	 	Each	 	No	 	1,860.00	 	3829	 	N
	 	 	Bkup LoadShare/LL 768KB Monthly	 	Each	 	No	 	2,100.00	 	3830	 	N

5

 

	 	 	Bkup LoadShare/LL 1024KB Monthly	 	Each	 	No	 	2,255.00	 	3831	 	N
	 	 	Bkup LoadShare/LL T1 Monthly	 	Each	 	No	 	2,400.00	 	3832	 	N

	

 
	
 	

 
	
 	

AT&T Generally Available

Service Schedule of Charges
	
 	

Billing

Element(s)
	
 	

Included

In MSA?

	2.5
	 	1.4.2 Managed Access Connection, Loadsharing Backup, Fixed Site price

single site, load sharing backup connection, Fixed Price, monthly

(MDNS BKUP LDSHARE FP MAC MTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	2.5	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Bkup LoadShare/LL 56KB Monthly	 	Each	 	No	 	725.00	 	4963	 	N
	2.5	 	Bkup LoadShare/LL 128KB Monthly	 	Each	 	No	 	1,400.00	 	4965	 	N
	2.5	 	Bkup LoadShare/LL 192KB Monthly	 	Each	 	No	 	1,525.00	 	4966	 	N
	2.5	 	Bkup LoadShare/LL 256KB Monthly	 	Each	 	No	 	1,580.00	 	4967	 	N
	2.5	 	Bkup LoadShare/LL 384KB Monthly	 	Each	 	No	 	1,710.00	 	4968	 	N
	2.5	 	Bkup LoadShare/LL 512KB Monthly	 	Each	 	No	 	1,860.00	 	4969	 	N
	2.5	 	Bkup LoadShare/LL 768KB Monthly	 	Each	 	No	 	2,100.00	 	4070	 	N
	2.5	 	Bkup LoadShare/LL 1024KB Monthly	 	Each	 	No	 	2,255.00	 	4971	 	N
	2.5	 	Bkup LoadShare/LL T1 Monthly	 	Each	 	No	 	2,400.00	 	4972	 	N

	 
	 	MSA NOTE: Section is not in the Standard MDNS Fee Schedules

	

 
	
 	

 
	
 	

AT&T "Custom" Available

Service Schedule of Charges
	
 	

Billing

Element(s)
	
 	

Included

In MSA?

	 
	 	1.4.2 Managed Access Connection, Loadsharing Backup, IBM Co-Located

single site, Load sharing backup connection, IBM co-located, monthly

(MDNS BKUP LDSHARE MAC MTHLY CO-LOCATED in IBM Facility)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup LoadShare/LL 56KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 128KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 192KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 256KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 384KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 512KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	BkupLoadShare/LL 768KB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 1024KB Monthly	 	Each	 	No	 	N/A	 	 	 	N

6

 

	 	 	Bkup LoadShare/LL T1 Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 3.0MB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 4.5MB Monthly	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 6.0MB Monthly	 	Each	 	No	 	N/A	 	 	 	N

7

   MDNS Managed Access Connection (MAC), Loadshing Backup monthly connection SURCHARGEs to a single AT&T provided MDNS router for Hawaii, Puerto Rico and Alaska. This is in
addition to the basic/normal MAC monthly charges  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2.1 Managed Access Connection, Loadsharing Backup, Hawaii and Puerto Rico Surcharge

monthly, Hawaii and Puerto Rico surcharge

These are IBM surcharges.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	11253, 11260	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	11254, 11261	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	11255, 11262	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	11256, 11263	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	11257, 11264	 	N
	 	 	768k	 	Each	 	No	 	N/A	 	11258, 11265	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	11259, 11266	 	N

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2.1 Managed Access Connection, Loadsharing Backup, Alaska Surcharge

monthly, Alaska surcharge

This is an IBM surcharge.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56k	 	Each	 	No	 	N/A	 	11246	 	N
	 	 	128k	 	Each	 	No	 	N/A	 	11247	 	N
	 	 	256k	 	Each	 	No	 	N/A	 	11248	 	N
	 	 	384k	 	Each	 	No	 	N/A	 	11249	 	N
	 	 	512k	 	Each	 	No	 	N/A	 	11250	 	N
	 	 	768k	 	Each	 	No	 	N/A	 	11251	 	N
	 	 	1544k	 	Each	 	No	 	N/A	 	11252	 	N

MDNS PVC within LoadsharingBackup MAC monthly charges are described below. PVC monthly charges are between Loadsharing Backup MAC connections and another MDNS site or
CSN/SNA/Internet Crossover router.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2.2 PVC Definitions, Loadsharing Backup, Standard or Crossover

monthly per standard or crossover PVC definition for load sharing backup managed access connection

(MDNS BKUP LDSHARE MAC PVC MONTHLY)

Zone 0—USA ONLY

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	same charges as defined under 1.3.4 by PVC type (standard)	 	VARIES	 	Y

8

 
MDNS Loadsharing Backup MAC Installation charges for Normal/Standard or IBM Co-Located Loadsharing Backup MACs are described below.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2.3 Installation, Loadsharing Backup

per load sharing backup managed access connection

(MDNS BKUP LDSHARE MAC INST)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup LoadShare/LL 56KB Install	 	Each	 	No	 	2,000.00	 	3809	 	N
	 	 	Bkup LoadShare/LL 128KB Install	 	Each	 	No	 	3,000.00	 	3811	 	N
	 	 	Bkup LoadShare/LL 192KB Install	 	Each	 	No	 	3,000.00	 	3812	 	N
	 	 	Bkup LoadShare/LL 256KB Install	 	Each	 	No	 	3,000.00	 	3813	 	N
	 	 	Bkup LoadShare/LL 384KB Install	 	Each	 	No	 	3,000.00	 	3814	 	N
	 	 	Bkup LoadShare/LL 512KB Install	 	Each	 	No	 	3,000.00	 	3815	 	N
	 	 	Bkup LoadShare/LL 768KB Install	 	Each	 	No	 	3,000.00	 	3816	 	N
	 	 	Bkup LoadShare/LL 1024KB Install	 	Each	 	No	 	3,000.00	 	3817	 	N
	 	 	Bkup LoadShare/LL T1 Install	 	Each	 	No	 	3,000.00	 	3818	 	N

	

 
	
 	

 
	
 	

AT&T "Custom" Available

Service Schedule of Charges
	
 	

Billing

Element(s)
	
 	

Included

In MSA?

	 
	 	1.4.2.3 Installation, Loadsharing Backup, IBM Co-Located

per load sharing backup managed access connection, IBM co-located, OTC

(MDNS BKUP LDSHARE MAC INST CO-LOCATED IN IBM FACILITY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	Bkup LoadShare/LL 56KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 128KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 192KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 256KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 384KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 512KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 768KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 1024KB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL T1 Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 3.0MB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 4.5MB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Bkup LoadShare/LL 6.0MB Install	 	Each	 	No	 	N/A	 	 	 	N
	 	 	Note: Variable Data provides details for Billing Price

9

 
MDNS Loadsharing Backup MAC Installation charges for Hawaii, Puerto Rico and Alaska are described below.  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2.3 Installation, Loadsharing Backup, MAC, Hawaii, Puerto Rico, Alaska

This is an IBM charge, Not a Surcharge to normal MAC.. No additional discounts..
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	56K bps	 	Each	 	No	 	N/A	 	SC01	 	N
	 	 	128K bps	 	Each	 	No	 	N/A	 	SC02	 	N
	 	 	256K bps	 	Each	 	No	 	N/A	 	SC03	 	N
	 	 	384K bps	 	Each	 	No	 	N/A	 	SC04	 	N
	 	 	512K bps	 	Each	 	No	 	N/A	 	SC05	 	N
	 	 	768K bps	 	Each	 	No	 	N/A	 	SC06	 	N
	 	 	T1	 	Each	 	No	 	N/A	 	SC07	 	N

MDNS PVCs within Loadsharing Backup MAC Installation charges are described below. PVC monthly charges are between Loadsharing Backup MAC connections and another MDNS site or
CSN/SNA/Internet Crossover routers.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.2.4 Installation, PVC Definitions, Loadsharing Backup, Standard or Crossover

per standard or crossover PVC definition for load sharing backup managed access connection
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	includes CIR definition	 	Each	 	No	 	25.00	 	2628, 2638, 2639, 2640, 2641	 	Y
	 	 	MSA NOTE: The following BEIDs are used for PVC Installation; 2628 Private PVC, 2638 SNA PU2 X/O PVC, 2639 SNA PU4 X/O, 2640 CSN X/O PVC, 2641 Internet Direct PVC
	 	 	Note: Variable Data provides details for Billing Price

10

 
1.4.4 FRAME RELAY BASED CONNECTIONS, ENTRY DIAL AROUND THE CLOUD BACKUP (E-DAC)  

2.4 Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the EZForm
with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

MDNS Entry Dial Around the Cloud, ISDN Backup connections. Remote site would be the "Pitcher" and a Hub Site would be the "Catcher". The MDNS Crossover routers are not to be
considered "Catcher" routers. Special ISDN solutions can be created but maybe expensive and may have many breakage points. Remember E-DAC has a 7:1 [TEXT MISSING]  

MDNS E-DAC, Installation charge, When installed WITH Primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.4.1 E-DAC, ISDN Backup Connection, w/Primary, Installation

per ISDN backup connection, with primary MAC install

(MDNS DIAL BKUP ENTRY-DAC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	install with primary managed access connection 56K	 	Each	 	No	 	750.00	 	7447	 	N
	 	 	install with primary managed access connection 128K	 	Each	 	No	 	1,500.00	 	7449	 	N
	 	 	install with primary managed access connection 192K	 	Each	 	No	 	1,500.00	 	7449	 	N
	 	 	install with primary managed access connection 256K	 	Each	 	No	 	1,500.00	 	7449	 	N
	 	 	install with primary managed access connection 384K	 	Each	 	No	 	1,500.00	 	7449	 	N
	 	 	install with primary managed access connection 512K	 	Each	 	No	 	1,500.00	 	7449	 	N

11

 
MDNS E-DAC, Installation charge, When installed AFTER Primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.4.1 E-DAC, ISDN Backup Connection, after/Primary, Installation

per ISDN backup connection, after primary MAC installed

(MDNS DIAL BKUP ENTRY-DAC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	install after primary managed access connection 56K	 	Each	 	No	 	1,500.00	 	8384	 	N
	 	 	install after primary managed access connection 128K	 	Each	 	No	 	2,000.00	 	7453	 	N
	 	 	install after primary managed access connection 192K	 	Each	 	No	 	2,000.00	 	7453	 	N
	 	 	install after primary managed access connection 256K	 	Each	 	No	 	2,000.00	 	7453	 	N
	 	 	install after primary managed access connection 384K	 	Each	 	No	 	2,000.00	 	7453	 	N
	 	 	install after primary managed access connection 512K	 	Each	 	No	 	2,000.00	 	7453	 	N
	 	 	Note: Variable Data provides details for Billing Price

MDNS E-DAC, Monthly charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.4.2 E-DAC, ISDN Backup Connection

monthly

(MDNS DIAL BKUP ENTRY-DAC MONTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	ISDN dial backup connection, 56k bps	 	Each	 	No	 	250.00	 	7551	 	N
	 	 	ISDN dial backup connection, 128k bps	 	Each	 	No	 	405.00	 	7553	 	N
	 	 	ISDN dial backup connection, 192k bps	 	Each	 	No	 	483.00	 	7554	 	N
	 	 	ISDN dial backup connection, 256k bps	 	Each	 	No	 	560.00	 	7556	 	N
	 	 	ISDN dial backup connection, 384k bps	 	Each	 	No	 	730.00	 	7557	 	N
	 	 	ISDN dial backup connection, 512k bps	 	Each	 	No	 	900.00	 	7558	 	N

12

 
1.4.5 FRAME RELAY BASED CONNECTIONS, DEDICATED DIAL AROUND THE CLOUD BACKUP (D-DAC)  

MDNS Dedicated Dial Around the Cloud, ISDN Backup connections. Remote site would be the "Pitcher" and a Hub Site would be the "Catcher". The MDNS Crossover routers are not to
be considered "Catcher" routers. Special ISDN solutions can be created but maybe expensive and may have many breakage points. Remember D-DAC has a 1:1 ratio of Remote sites to Hub ports  

MDNS D-DAC, Installation charge, When installed WITH Primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.5.1 D-DAC, ISDN Backup Connection, w/Primary, Installation

per ISDN backup connection

(MDNS DIAL BKUP DEDICATED-DAC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	with primary connection 56K bps	 	Each	 	No	 	1,000.00	 	3507	 	N
	 	 	with primary connection 128K bps	 	Each	 	No	 	1,500.00	 	3507	 	N
	 	 	with primary connection 192K bps	 	Each	 	No	 	1,500.00	 	3507	 	N
	 	 	with primary connection 256K bps	 	Each	 	No	 	1,500.00	 	3507	 	N
	 	 	with primary connection 384K bps	 	Each	 	No	 	1,500.00	 	3507	 	N
	 	 	with primary connection 512K bps	 	Each	 	No	 	1,500.00	 	3507	 	N

MDNS D-DAC, Installation charge, When installed AFTER Primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.5.1 D-DAC, ISDN Backup Connection, after/Primary, Installation

per ISDN backup connection

(MDNS DIAL BKUP DEDICATED-DAC INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	after primary connection 56K bps	 	Each	 	No	 	1,500.00	 	7450	 	N
	 	 	after primary connection 128K bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 192K bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 256K bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 384K bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 512K bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	Note: Variable Data provides details for Billing Price

13

 

MDNS D-DAC, Monthly charge—Remote Site  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.5.2 D-DAC, ISDN Backup Connection, Remote Site (Pitcher)

monthly—one remote site charge and one hub site charge apply per ISDN

backup connection

(MDNS DIAL BKUP DEDICATED-DAC MONTHLY)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items.
	 	 	ISDN dial backup remote site, 56K bps	 	Each	 	No	 	215.00	 	7675	 	N
	 	 	ISDN dial backup remote site, 128K bps	 	Each	 	No	 	390.00	 	7677	 	N
	 	 	ISDN dial backup remote site, 192K bps	 	Each	 	No	 	490.00	 	7678	 	N
	 	 	ISDN dial backup remote site, 256K bps	 	Each	 	No	 	590.00	 	7679	 	N
	 	 	ISDN dial backup remote site, 384K bps	 	Each	 	No	 	720.00	 	7680	 	N
	 	 	ISDN dial backup remote site, 512K bps	 	Each	 	No	 	850.00	 	7681	 	N

MDNS D-DAC, Monthly charge—Hub Site  

14

  

	 
	 	1.4.5.2 D-DAC, ISDN Backup Connection,

Hub Site (Catcher)

monthly—one remote site charge and one hub

site charge apply per ISDN

backup connection

(MDNS DIAL BKUP DEDICATED-DAC MONTHLY)
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	ISDN dial backup hub site, 56K bps (Surch)	 	Each	 	No	 	130.00	 	8843	 	N
	 	 	ISDN dial backup hub site, 128K bps (Surch)	 	Each	 	No	 	170.00	 	8849	 	N
	 	 	ISDN dial backup hub site, 192K bps (Surch)	 	Each	 	No	 	N/A	 	N/A	 	N
	 	 	ISDN dial backup hub site, 256K bps (Surch)	 	Each	 	No	 	225.00	 	8847	 	N
	 	 	ISDN dial backup hub site, 384K bps (Surch)	 	Each	 	No	 	N/A	 	N/A	 	N
	 	 	ISDN dial backup hub site, 512K bps (Surch)	 	Each	 	No	 	305.00	 	8846	 	N

Note:
The hub site charges will show up as surcharges 

1.4.6 FRAME RELAY BASED CONNECTIONS, STANDARD DIAL BACKUP GATEWAY MDNS Dial Backup Gateway, ISDN Backup connections. Remote site would be the "Pitcher" and a Hub Site would be
the "Catcher". The MDNS Crossover routers are not to be considered "Catcher" routers. Special ISDN solutions can be created but maybe expensive and may have many breakage points. It is recommended
that 2 Backup PVCs be solutioned from DBG to MDNS Frame Relay network

MDNS DBG, Installation charge, When installed WITH primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.6.1 DBG, ISDN Connection, Standard, w/Primary, Installation

per backup connection

(MDNS DIAL BKUP GATEWAY STANDARD INST)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	with primary connection 56k bps	 	Each	 	No	 	1,000.00	 	7450	 	N
	 	 	with primary connection 128k bps	 	Each	 	No	 	1,500.00	 	7451	 	N
	 	 	with primary connection 192k bps	 	Each	 	No	 	1,500.00	 	7451	 	N
	 	 	with primary connection 256k bps	 	Each	 	No	 	1,500.00	 	7451	 	N
	 	 	with primary connection 384k bps	 	Each	 	No	 	1,500.00	 	7451	 	N
	 	 	with primary connection 512k bps	 	Each	 	No	 	1,500.00	 	7451	 	N

15

 
MDNS DBG, Installation charge, When installed AFTER primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.6.1 DBG, ISDN Connection, Standard, after/Primary, Installation

per backup connection

(MDNS DIAL BKUP GATEWAY STD INST)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	after primary connection 56k bps	 	Each	 	No	 	1,500.00	 	7450	 	N
	 	 	after primary connection 128k bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 192k bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 256k bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 384k bps	 	Each	 	No	 	2,000.00	 	7451	 	N
	 	 	after primary connection 512k bps	 	Each	 	No	 	2,000.00	 	7451	 	N

MDNS DBG, Monthly charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.6.2 DBG, ISDN Connection, Standard

(MDNS DIAL BKUP GATEWAY STANDARD MNTHLY)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56K bps	 	Each	 	No	 	175.00	 	7504	 	N
	 	 	128K bps	 	Each	 	No	 	325.00	 	7506	 	N
	 	 	192k bps	 	Each	 	No	 	400.00	 	7507	 	N
	 	 	256K bps	 	Each	 	No	 	475.00	 	7672	 	N
	 	 	384k bps	 	Each	 	No	 	650.00	 	7673	 	N
	 	 	512K bps	 	Each	 	No	 	825.00	 	7674	 	N

MDNS DBG, PVC, Installation charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.6.3 DBG, PVC Installation/Activation

per dial backup gateway backup PVC definition

(MDNS DIAL BKUP GATEWAY STANDARD INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	ANY CIR	 	Each	 	No	 	25.00	 	7487	 	N

16

 
MDNS DBG, PVC, Monthly charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.6.4 DBG, PVC Definitions

monthly per dial backup gateway backup PVC

(MDNS DIAL BKUP GATEWAY STANDARD MNTHLY)

Zone 0—USA ONLY

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	4K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	8K bps CIR	 	Each	 	No	 	20.00	 	7489	 	N
	 	 	16K bps CIR	 	Each	 	No	 	20.00	 	7490	 	N
	 	 	24K bps CIR	 	Each	 	No	 	20.00	 	7491	 	N
	 	 	32K bps CIR	 	Each	 	No	 	20.00	 	7492	 	N
	 	 	48K bps CIR	 	Each	 	No	 	20.00	 	7493	 	N
	 	 	56K bps CIR	 	Each	 	No	 	20.00	 	7494	 	N
	 	 	64K bps CIR	 	Each	 	No	 	20.00	 	7495	 	N
	 	 	96K bps CIR	 	Each	 	No	 	20.00	 	7496	 	N
	 	 	128K bps CIR	 	Each	 	No	 	20.00	 	7497	 	N
	 	 	192K bps CIR	 	Each	 	No	 	20.00	 	7498	 	N
	 	 	256K bps CIR	 	Each	 	No	 	20.00	 	7499	 	N
	 	 	384K bps CIR	 	Each	 	No	 	20.00	 	7500	 	N
	 	 	512K bps CIR	 	Each	 	No	 	20.00	 	7501	 	N
	 	 	768K bps CIR	 	Each	 	No	 	20.00	 	7502	 	N
	 	 	1024K bps CIR	 	Each	 	No	 	20.00	 	7503	 	N
	 	 	1544K bps CIR	 	Each	 	No	 	20.00	 	7504	 	N

1.4.7 FRAME RELAY BASED CONNECTIONS, PREMIUM DIAL BACKUP  

GATEWAY  

2.4 Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

17

 
 MDNS Premium or Dedicated Premium, Dial Backup Gateway, ISDN or Leased Line Backup connections. Remote site would be the "Pitcher" and a Hub Site would be the "Catcher". The MDNS Crossover routers are
not to be considered "Catcher" routers. Special solutions can be created but maybe expensive and have many breakage points. It is recommended that 2 Backup PVCs be
[ILLEGIBLE]

 
 

MDNS Premium DBG, Analog or ISDN Backup,
  Installation charge, When installed WITH primary MAC Install    
  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium DBG, Standby Analog or ISDN Backup connection, w/Primary, Installation

per standby analog or ISDN backup connection

(hub and/or remote site)

(MDNS DIAL BKUP GATEWAY PREMIUM INSTALL)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	with primary connection 56k bps	 	Each	 	No	 	1,000.00	 	8390	 	N
	 	 	with primary connection 128k bps	 	Each	 	No	 	1,500.00	 	8391	 	N
	 	 	with primary connection 192k bps	 	Each	 	No	 	1,500.00	 	8391	 	N
	 	 	with primary connection 256k bps	 	Each	 	No	 	1,500.00	 	8391	 	N
	 	 	with primary connection 384k bps	 	Each	 	No	 	1,500.00	 	8391	 	N
	 	 	with primary connection 512k bps	 	Each	 	No	 	1,500.00	 	8391	 	N

MDNS Premium DBG, Analog or ISDN Backup, Installation charge, When installed AFTER primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium DBG, Standby Analog or ISDN Backup connection, after/Primary, Installation

per standby analog or ISDN backup connection (hub and/or remote site)

(MDNS DIAL BKUP GATEWAY PREMIUM INSTALL)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	after primary connection 56k bps	 	Each	 	No	 	1,500.00	 	8390	 	N
	 	 	after primary connection 128k bps	 	Each	 	No	 	2,000.00	 	8391	 	N
	 	 	after primary connection 192k bps	 	Each	 	No	 	2,000.00	 	8391	 	N
	 	 	after primary connection 256k bps	 	Each	 	No	 	2,000.00	 	8391	 	N
	 	 	after primary connection 384k bps	 	Each	 	No	 	2,000.00	 	8391	 	N
	 	 	after primary connection 512k bps	 	Each	 	No	 	2,000.00	 	8391	 	N

18

 
MDNS Dedicated Premium DBG, Analog or ISDN Backup, Installation charge, When installed WITH primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Dedicated Premium DBG, Standby Analog or ISDN Backup connection, w/Primary, Installation

per standby analog or ISDN backup connection (hub and/or remote site)

(MDNS DIAL BKUP GATEWAY DED PREM INST)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	with primary connection 56k bps	 	Each	 	No	 	1,000.00	 	8394	 	N
	 	 	with primary connection 128k bps	 	Each	 	No	 	1,500.00	 	8395	 	N
	 	 	with primary connection 192k bps	 	Each	 	No	 	1,500.00	 	8395	 	N
	 	 	with primary connection 256k bps	 	Each	 	No	 	1,500.00	 	8395	 	N
	 	 	with primary connection 384k bps	 	Each	 	No	 	1,500.00	 	8395	 	N
	 	 	with primary connection 512k bps	 	Each	 	No	 	1,500.00	 	8395	 	N

MDNS Dedicated Premium DBG, Analog or ISDN Backup, Installation charge, When installed AFTER primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Dedicated Premium DBG, Standby Analog or ISDN Backup connection, after/Primary, Installation

per standby analog or ISDN backup connection (hub and/or remote site)

(MDNS DIAL BKUP GW DED PREM INST)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	after primary connection 56k bps	 	Each	 	No	 	1,500.00	 	8394	 	N
	 	 	after primary connection 128k bps	 	Each	 	No	 	2,000.00	 	8395	 	N
	 	 	after primary connection 192k bps	 	Each	 	No	 	2,000.00	 	8395	 	N
	 	 	after primary connection 256k bps	 	Each	 	No	 	2,000.00	 	8395	 	N
	 	 	after primary connection 384k bps	 	Each	 	No	 	2,000.00	 	8395	 	N
	 	 	after primary connection 512k bps	 	Each	 	No	 	2,000.00	 	8395	 	N

MDNS Premium or Dedicated Premium DBG, Standby Leased Line Backup, Installation charge, When installed WITH primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated Premium DBG, Standby Leased Line Backup, Hub, w/Primary, Installation

per standby leased line backup connection, customer designated hub site

(MDNS DIAL BKUP GATEWAY PREM INSTALL)

(MDNS DIAL BKUP GW DED PREM INST)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	with primary connection 56k bps	 	Each	 	No	 	2,000.00	 	7710	 	N
	 	 	with primary connection 128k bps	 	Each	 	No	 	3,000.00	 	7483	 	N
	 	 	with primary connection 192k bps	 	Each	 	No	 	3,000.00	 	7484	 	N
	 	 	with primary connection 256k bps	 	Each	 	No	 	3,000.00	 	7485	 	N
	 	 	with primary connection 384k bps	 	Each	 	No	 	3,000.00	 	7489	 	N
	 	 	with primary connection 512k bps	 	Each	 	No	 	3,000.00	 	7490	 	N
	 	 	with primary connection 768k bps	 	Each	 	No	 	3,000.00	 	7491	 	N
	 	 	with primary connection 1024k bps	 	Each	 	No	 	3,000.00	 	7492	 	N
	 	 	with primary connection T1 bps	 	Each	 	No	 	3,000.00	 	7493	 	N

19

 
MDNS Premium or Dedicated Premium DBG, Standby Leased Line Backup, Installation charge, When installed AFTER primary MAC Install  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated Premium DBG, Standby Leased Line Backup, Hub, after/Primary, Installation

per standby leased line backup connection, customer designated hub site

(MDNS DIAL BKUP GATEWAY PREM INSTALL)

(MDNS DIAL BKUP GW DED PREM INST)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	after primary connection 56k bps	 	Each	 	No	 	2,000.00	 	7496	 	N
	 	 	after primary connection 128k bps	 	Each	 	No	 	3,000.00	 	7498	 	N
	 	 	after primary connection 192k bps	 	Each	 	No	 	3,000.00	 	7499	 	N
	 	 	after primary connection 256k bps	 	Each	 	No	 	3,000.00	 	7500	 	N
	 	 	after primary connection 384k bps	 	Each	 	No	 	3,000.00	 	7501	 	N
	 	 	after primary connection 512k bps	 	Each	 	No	 	3,000.00	 	7502	 	N
	 	 	after primary connection 768k bps	 	Each	 	No	 	3,000.00	 	7503	 	N
	 	 	after primary connection 1024k bps	 	Each	 	No	 	3,000.00	 	7530	 	N
	 	 	after primary connection T1 bps	 	Each	 	No	 	3,000.00	 	7531	 	N

MDNS Premium or Dedicated Premium DBG, Co-Located L2F Router, Installation charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated Premium DBG Router, Co-Located L2F Router, Installation

Per dial backup gateway dedicated L2F Tunneling Protocol Router
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	Remote site cumulative bandwidth up to T1	 	Each	 	No	 	750.00	 	N	 	 
	 	 	Remote site cumulative bandwidth greater than T1	 	Each	 	No	 	1,000.00	 	N	 	 
	 	 	Not in MDNS Standard Fee Schedule	 	 	 	 	 	 	 	 	 	 

20

   MDNS Premium DBG, Standby Analog or ISDN Backup, 7:1 Ratio, Remote Site, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium DBG, Standby Analog or ISDN

Backup connection, Remote site (Pitcher)

Remote site—analog or ISDN connection, monthly

(MDNS DIAL BKUP GW PREM MTHLY)

7:1 Ratio Remote to Hub/Host Site

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	205.00	 	7508	 	N
	 	 	128k bps	 	Each	 	No	 	365.00	 	7509	 	N
	 	 	256k bps	 	Each	 	No	 	520.00	 	7510	 	N
	 	 	512k bps	 	Each	 	No	 	885.00	 	7511	 	N
	 	 	192k bps (Custom)	 	Each	 	No	 	443.00	 	7572	 	N
	 	 	384k bps (Custom)	 	Each	 	No	 	703.00	 	7573	 	N

MDNS Dedicated Premium DBG, Standby Analog or ISDN Backup, 1:1 Ratio, Remote Site, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium DBG, Standby Analog or ISDN

Backup connection, 1:1 Ratio, Remote site (Pitcher)

Remote site—analog or ISDN connection, monthly

(MDNS DIAL BKUP GW DED PREM MTHLY)

1:1 Ratio Remote to Hub/Host Site

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	290.00	 	7512	 	N
	 	 	128k bps	 	Each	 	No	 	505.00	 	7513	 	N
	 	 	256k bps	 	Each	 	No	 	755.00	 	7514	 	N
	 	 	512k bps	 	Each	 	No	 	1,100.00	 	7515	 	N
	 	 	192k bps (Custom)	 	Each	 	No	 	630.00	 	7579	 	N
	 	 	384k bps (Custom)	 	Each	 	No	 	928.00	 	7596	 	N

MDNS Premium or Dedicated Premium DBG, Standby Analog or ISDN Backup, Hub Site, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby Analog

or ISDN Backup connection, Hub site (Catcher)

Customer designated hub site—analog or ISDN connection, monthly

(MDNS DIAL BKUP GW PREM or DED PREM MTHLY)

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	290.00	 	7512	 	N
	 	 	128k bps	 	Each	 	No	 	505.00	 	7513	 	N
	 	 	256k bps	 	Each	 	No	 	755.00	 	7514	 	N
	 	 	512k bps	 	Each	 	No	 	1,100.00	 	7515	 	N
	 	 	192k bps (Custom)	 	Each	 	No	 	630.00	 	7579	 	N
	 	 	384k bps (Custom)	 	Each	 	No	 	928.00	 	7596	 	N

21

 
MDNS Premium or Dedicated Premium DBG, Standby Leased Line Backup, Hub Site, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby Leased Line

Backup connection, Hub site (Catcher)

Customer designated hub site—standby leased line connection, monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	625.00	 	7463	 	N
	 	 	128k bps	 	Each	 	No	 	1,320.00	 	7464	 	N
	 	 	192k bps	 	Each	 	No	 	1,443.00	 	7518	 	N
	 	 	256k bps	 	Each	 	No	 	1,447.00	 	7465	 	N
	 	 	384k bps	 	Each	 	No	 	1,602.00	 	7519	 	N
	 	 	512k bps	 	Each	 	No	 	1,725.00	 	7466	 	N
	 	 	768k bps	 	Each	 	No	 	1,927.00	 	7467	 	N
	 	 	1024k bps	 	Each	 	No	 	2,072.00	 	7468	 	N
	 	 	T1 bps	 	Each	 	No	 	2,217.00	 	7469	 	N

MDNS Premium or Dedicated Premium DBG, Standby ISDN Backup, Hub Site, Small Router, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby ISDN

Backup connection, Hub site (Catcher), Small Router

Per Customer designated hub site—standby ISDN connection, monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	350.00	 	7560	 	N
	 	 	128k bps	 	Each	 	No	 	500.00	 	7580	 	N
	 	 	192k bps	 	Each	 	No	 	500.00	 	7568	 	N
	 	 	256k bps	 	Each	 	No	 	500.00	 	7590	 	N
	 	 	384k bps	 	Each	 	No	 	500.00	 	7569	 	N
	 	 	512k bps	 	Each	 	No	 	500.00	 	7555	 	N
	 	 	768k bps	 	Each	 	No	 	500.00	 	7585	 	N
	 	 	1024k bps	 	Each	 	No	 	500.00	 	7550	 	N
	 	 	T1 bps	 	Each	 	No	 	500.00	 	7565	 	N

22

 
MDNS Premium or Dedicated Premium DBG, Standby ISDN Backup, Hub Site, Medium Router, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby ISDN

Backup connection, Hub site (Catcher), Medium Router

Per Customer designated hub site—standby ISDN connection, monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	675.00	 	7560	 	N
	 	 	128k bps	 	Each	 	No	 	875.00	 	7580	 	N
	 	 	192k bps	 	Each	 	No	 	875.00	 	7568	 	N
	 	 	256k bps	 	Each	 	No	 	875.00	 	7590	 	N
	 	 	384k bps	 	Each	 	No	 	875.00	 	7569	 	N
	 	 	512k bps	 	Each	 	No	 	875.00	 	7555	 	N
	 	 	768k bps	 	Each	 	No	 	875.00	 	7585	 	N
	 	 	1024k bps	 	Each	 	No	 	875.00	 	7550	 	N
	 	 	T1 bps	 	Each	 	No	 	875.00	 	7565	 	N

MDNS Premium or Dedicated Premium DBG, Standby ISDN Backup, Hub Site, Large Router, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Element(s)

Billing
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby ISDN

Backup connection, Hub site (Catcher), Large Router

Per Customer designated hub site—standby ISDN connection, monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56k bps	 	Each	 	No	 	1,125.00	 	7560	 	N
	 	 	128k bps	 	Each	 	No	 	1,275.00	 	7580	 	N
	 	 	192k bps	 	Each	 	No	 	1,275.00	 	7568	 	N
	 	 	256k bps	 	Each	 	No	 	1,275.00	 	7590	 	N
	 	 	384k bps	 	Each	 	No	 	1,275.00	 	7569	 	N
	 	 	512k bps	 	Each	 	No	 	1,275.00	 	7555	 	N
	 	 	768k bps	 	Each	 	No	 	1,275.00	 	7585	 	N
	 	 	1024k bps	 	Each	 	No	 	1,275.00	 	7550	 	N
	 	 	T1 bps	 	Each	 	No	 	1,275.00	 	7565	 	N

23

 
MDNS Premium or Dedicated Premium DBG, Standby ISDN Backup, Hub Site, Very Large Router, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby ISDN

Backup connection, Hub site (Catcher), Very Large Router

Per Customer designated hub site—standby ISDN connection, monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56/64k bps	 	Each	 	No	 	1,525.00	 	7560	 	N
	 	 	128k bps	 	Each	 	No	 	1,675.00	 	7580	 	N
	 	 	192k bps	 	Each	 	No	 	1,675.00	 	7568	 	N
	 	 	256k bps	 	Each	 	No	 	1,675.00	 	7590	 	N
	 	 	384k bps	 	Each	 	No	 	1,675.00	 	7569	 	N
	 	 	512k bps	 	Each	 	No	 	1,675.00	 	7555	 	N
	 	 	768k bps	 	Each	 	No	 	1,675.00	 	7585	 	N
	 	 	1024k bps	 	Each	 	No	 	1,675.00	 	7550	 	N
	 	 	T1 bps	 	Each	 	No	 	1,675.00	 	7565	 	N

MDNS Premium or Dedicated Premium DBG, Standby ISDN Backup, Hub Site, Extra Large Router, Monthy charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, Standby ISDN

Backup connection, Hub site (Catcher), Extra Large Router

Per Customer designated hub site—standby ISDN connection, monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56/64k bps	 	Each	 	No	 	2,125.00	 	7560	 	N
	 	 	128k bps	 	Each	 	No	 	2,275.00	 	7580	 	N
	 	 	192k bps	 	Each	 	No	 	2,275.00	 	7568	 	N
	 	 	256k bps	 	Each	 	No	 	2,275.00	 	7590	 	N
	 	 	384k bps	 	Each	 	No	 	2,275.00	 	7569	 	N
	 	 	512k bps	 	Each	 	No	 	2,275.00	 	7555	 	N
	 	 	768k bps	 	Each	 	No	 	2,275.00	 	7585	 	N
	 	 	1024k bps	 	Each	 	No	 	2,275.00	 	7550	 	N
	 	 	T1 bps	 	Each	 	No	 	2,275.00	 	7565	 	N

MDNS Premium or Dedicated Premium DBG, PVC Backup, Installation charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, PVC Backup, Installation

per dial backup gateway backup PVC definition
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	ANY CIR	 	Each	 	No	 	25.00	 	7487	 	N

24

 
MDNS Premium or Dedicated Premium DBG, PVC Backup, Monthly charge  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Premium or Dedicated DBG, PVC Backup

per dial backup gateway backup PVC

Zone 0—USA ONLY
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	4K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	8K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	16K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	24K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	32K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	48K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	56K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	64K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	96K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	128K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	192K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	256K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	384K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	512K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	768K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	1024K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N
	 	 	1544K bps CIR	 	Each	 	No	 	20.00	 	7488	 	N

25

 
1.4.8 REDUNDANT ROUTER SUPPORT  

2.4 Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing/citing the BEID file, version 2.x (or where ever you got the information) to kick off the AT&T special handling process.  

MDNS Redundant Router Support provides Backup Routers (Hot, Warm and Cold) for customer site. These routers, in most cases must match the Primary router. Be sure to add monthly
base charges for routers from Appendix "B".  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Redundent Router Support, Installation

Per standby router (Hot, Warm. Cold)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	with primary MAC installation	 	Each	 	No	 	750.00	 	 	 	N
	 	 	after primary MAC installation	 	Each	 	No	 	1,000.00	 	 	 	N
	 	 	Not in MDNS Standard Fee Schedule	 	 	 	 	 	 	 	 	 	 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Hot Standby Router

monthly

Don't forget Base Router charges in Appendix "B"
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	Very Small (TBD)	 	Each	 	No	 	N/A	 	7575	 	N
	 	 	Small (Includes 16xx, 17xx, 25xx, etc routers—Small1/Small2)	 	Each	 	No	 	20.00	 	7575	 	N
	 	 	Medium (Includes 26xx, 3620. etc Routers)	 	Each	 	No	 	50.00	 	7575	 	N
	 	 	Large (Includes 3640, etc Routers—Large/some XLarge)	 	Each	 	No	 	50.00	 	7575	 	N
	 	 	Very Large (Includes 4700, etc Routers—Some XLarge/XLarge 1)	 	Each	 	No	 	50.00	 	7575	 	N
	 	 	Extra Large (Includes 72xx, etc, Routers—XLarge 2)	 	Each	 	No	 	50.00	 	7575	 	N
	 	 	NOTE: THE ABOVE CHARGES WILL BE ADDED TO THE ROUTER BASE CHARGES AND BILLED USING BEID 7575.	 	 	 	 	 	 	 	 	 	 

26

  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Warm Standby Router

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	Very Small (TBD)	 	Each	 	No	 	N/A	 	7595	 	N
	 	 	Small (Includes 16xx, 17xx, 25xx, etc routers—Small1/Small2)	 	Each	 	No	 	65.00	 	7595	 	N
	 	 	Medium (Includes 26xx, 3620. etc Routers)	 	Each	 	No	 	100.00	 	7595	 	N
	 	 	Large (Includes 3640, etc Routers — Large/some XLarge)	 	Each	 	No	 	100.00	 	7595	 	N
	 	 	Very Large (Includes 4700, etc Routers — Some XLarge/ XLarge 1)	 	Each	 	No	 	100.00	 	7595	 	N
	 	 	Extra Large (Includes 72xx, etc, Routers — XLarge 2)	 	Each	 	No	 	100.00	 	7595	 	N

NOTE:
THE ABOVE CHARGES WILL BE ADDED TO THE ROUTER BASE CHARGES AND BILLED USING BEID 7595. 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Cold Standby Router

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	Very Small (TBD)	 	Each	 	No	 	N/A	 	7570	 	N
	 	 	Small (Includes 16xx, 17xx, 25xx, etc routers—Small1/Small2)	 	Each	 	No	 	85.00	 	7570	 	N
	 	 	Medium (Includes 26xx, 3620. etc Routers)	 	Each	 	No	 	150.00	 	7570	 	N
	 	 	Large (Includes 3640, etc Routers — Large/some XLarge)	 	Each	 	No	 	150.00	 	7570	 	N
	 	 	Very Large (Includes 4700, etc Routers — Some XLarge/ XLarge 1)	 	Each	 	No	 	150.00	 	7570	 	N
	 	 	Extra Large (Includes 72xx, etc, Routers — XLarge 2)	 	Each	 	No	 	150.00	 	7570	 	N

NOTE:
THE ABOVE CHARGES WILL BE ADDED TO THE ROUTER BASE CHARGES AND BILLED USING BEID 7570. 

Router Base charges for Redundant Support are located in Appendix "B". The base charges must be added to the above monthly charges for accuarte billing.  

1.4.9 BACKUP AND ALTERNATE DESTINATION PVCS  

	2.4
	Special
Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the EZForm with
all the details and pricing/citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process. 

27

 
Alternate HUB Backup or Alternate HUB Destination PVC. These are PVCs that go to Alternate HUBs, in the same facility or to another facility/location.  

Special Note: The below PVCs are for Dual HUB routers each with a MAC attached, with one PVC defined, a primary PVC and a secondary PVC to the same end point router.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.9.1 Alternate Hub, Backup PVC,

Installation/Activation

per alternate hub destination backup PVC definition
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	includes CIR definition	 	Each	 	No	 	25.00	 	7479	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.4.9.2 Alternate Hub, Backup PVC

monthly, per alternate Hub destination backup PVC

Zone 0—USA ONLY
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	4K bps CIR	 	Each	 	No	 	20.00	 	7470	 	N
	 	 	8K bps CIR	 	Each	 	No	 	20.00	 	7470	 	N
	 	 	16K bps CIR	 	Each	 	No	 	20.00	 	7470	 	N
	 	 	24K bps CIR	 	Each	 	No	 	29.00	 	7470	 	N
	 	 	32K bps CIR	 	Each	 	No	 	33.00	 	7470	 	N
	 	 	48K bps CIR	 	Each	 	No	 	52.00	 	7470	 	N
	 	 	56K bps CIR	 	Each	 	No	 	56.00	 	7470	 	N
	 	 	64K bps CIR	 	Each	 	No	 	58.00	 	7470	 	N
	 	 	96K bps CIR	 	Each	 	No	 	108.00	 	7470	 	N
	 	 	128K bps CIR	 	Each	 	No	 	133.00	 	7470	 	N
	 	 	192K bps CIR	 	Each	 	No	 	199.00	 	7470	 	N
	 	 	256K bps CIR	 	Each	 	No	 	265.00	 	7470	 	N
	 	 	384K bps CIR	 	Each	 	No	 	398.00	 	7470	 	N
	 	 	512K bps CIR	 	Each	 	No	 	576.00	 	7470	 	N
	 	 	768K bps CIR	 	Each	 	No	 	933.00	 	7470	 	N
	 	 	1024K bps CIR	 	Each	 	No	 	1,198.00	 	7470	 	N
	 	 	T1 CIR	 	Each	 	No	 	1,737.00	 	7470	 	N

The rest of this page is blank 

28

   1.6    LEASED LINE NETWORK SERVICES (LLNS) GLOBAL CUSTOMERS ONLY  

1.6.1  

LLNS connections, monthly 

1.6.2  

LLNS Installation 

1.6.3  

LLNS conversions 

1.6.4  

SNI network and resource registration 

1.6.5  

Interexchange and local exchange carriers 

1.6.6  

LLNS Hawaii and Puerto Rico surcharge 

The
rest of this page is blank 

1

   1.7 SERVICE LEVEL AGREEMENT  

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.7.3 Gold Plan Minimum Monthly charge

router and frame base connections
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	qualified site	 	Each	 	No	 	150.00	 	3976	 	N
	 	 	5% of Total Site Charge	 	Each	 	No	 	Variable	 	3975	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	Gold Plan Credits and Bonus Payments

router and frame base connections
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	Penalty Credit—Month 1	 	Each	 	No	 	Variable	 	3978	 	N
	 	 	Penalty Credit—Month 2	 	Each	 	No	 	Variable	 	3979	 	N
	 	 	Penalty Credit—Month 3	 	Each	 	No	 	Variable	 	3980	 	N
	 	 	Penalty Credit—Month 4	 	Each	 	No	 	Variable	 	3981	 	N
	 	 	Penalty Credit—Month 5	 	Each	 	No	 	Variable	 	3982	 	N
	 	 	Bonus Payment	 	Each	 	No	 	Variable	 	3977	 	N

The rest of this page is blank 

1

   1.8 Firewall Feature  

1.8.3 FIREWALL FEATURE RELEASE 1.0 (withdrawn from marketing)  

 1.8.3.1 Firewall Installation and setup Iwithdrawn from marketing)  

 1.8.3.2 Firewall Access Pack, Monthly (withdrawn from marketing)  

 1.8.3.3 Firewall Optional Reports (withdrawn from marketing)  

 1.8.4 FIREWALL FEATURE RELEASE 1.1  

MDNS Firewall Feature. This is the secure Firewall between the MDNS CSN Secure Network and the un-secure Internet.  

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing/citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

in MSA?

	 
	 	1.8.4.1 Firewall Installation/Setup

per firewall
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	firewall setup	 	Each	 	No	 	500.00	 	3987	 	Y

1

 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.8.4.2 Firewall Access Pack Monthly

per firewall
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	64 K bps peak data transfer allocation (Pack0)	 	Month	 	No	 	225.00	 	5828	 	N
	 	 	128 K bps peak data transfer allocation (Pack1)	 	Month	 	No	 	450.00	 	3988	 	Y
	 	 	256 K bps peak data transfer allocation (Pack2)	 	Month	 	No	 	648.00	 	3989	 	Y
	 	 	384 K bps peak data transfer allocation (Pack3)	 	Month	 	No	 	843.00	 	3990	 	Y
	 	 	512 K bps peak data transfer allocation (Pack4)	 	Month	 	No	 	1,035.00	 	3991	 	Y
	 	 	768 K bps peak data transfer allocation (Pack5)	 	Month	 	No	 	1,402.00	 	3992	 	Y
	 	 	1,024 K bps peak data transfer allocation (Pack6)	 	Month	 	No	 	1,752.00	 	3993	 	Y
	 	 	1,280 K bps peak data transfer allocation (Pack7)	 	Month	 	No	 	2,084.00	 	3994	 	Y
	 	 	1,536 K bps peak data transfer allocation (Pack8)	 	Month	 	No	 	2,400.00	 	3995	 	Y
	 	 	2,048 K bps peak data transfer allocation (Pack9)	 	Month	 	No	 	3,001.00	 	3996	 	Y
	 	 	2,560 K bps peak data transfer allocation (Pack10)	 	Month	 	No	 	3,569.00	 	3997	 	Y
	 	 	3,072 K bps peak data transfer allocation (Pack11)	 	Month	 	No	 	4,110.00	 	3998	 	N
	 	 	3,584 K bps peak data transfer allocation (Pack12)	 	Month	 	No	 	4,632.00	 	3999	 	N
	 	 	4,096 K bps peak data transfer allocation (Pack13)	 	Month	 	No	 	5,138.00	 	4000	 	N
	 	 	4,608 K bps peak data transfer allocation (Pack14)	 	Month	 	No	 	5,630.00	 	4001	 	N
	 	 	5,120 K bps peak data transfer allocation (Pack15)	 	Month	 	No	 	6,110.00	 	4002	 	N
	 	 	6,400 K bps peak data transfer allocation (Pack16)	 	Month	 	No	 	7,265.00	 	4003	 	N
	 	 	7,680 K bps peak data transfer allocation (Pack17)	 	Month	 	No	 	8,390.00	 	4004	 	N
	 	 	8,960 K bps peak data transfer allocation (Pack18)	 	Month	 	No	 	9,515.00	 	4005	 	N
	 	 	10,240 K bps peak data transfer allocation (Pack19)	 	Month	 	No	 	10,640.00	 	4006	 	N
	 	 	11,520 K bps peak data transfer allocation (Pack20)	 	Month	 	No	 	11,765.00	 	4007	 	N
	 	 	12,800 K bps peak data transfer allocation (Pack21)	 	Month	 	No	 	12,890.00	 	4008	 	N
	 	 	14,080 K bps peak data transfer allocation (Pack22)	 	Month	 	No	 	14,015.00	 	4009	 	N
	 	 	15,360 K bps peak data transfer allocation (Pack23)	 	Month	 	No	 	15,140.00	 	4010	 	N
	 	 	each additional 2,560 K bps of peak data transfer allocation	 	Month	 	No	 	2,250.00	 	4011	 	N

2

 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.8.4.3 Firewall Optional Reports

per firewall
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	64 K bps peak data transfer allocation (Pack0)	 	Month	 	No	 	25.00	 	5827	 	N
	 	 	128 K bps peak data transfer allocation (Pack1)	 	Month	 	No	 	50.00	 	4012	 	Y
	 	 	256 K bps peak data transfer allocation (Pack2)	 	Month	 	No	 	70.00	 	4013	 	Y
	 	 	384 K bps peak data transfer allocation (Pack3)	 	Month	 	No	 	89.00	 	4014	 	Y
	 	 	512 K bps peak data transfer allocation (Pack4)	 	Month	 	No	 	106.00	 	4015	 	Y
	 	 	768 K bps peak data transfer allocation (Pack5)	 	Month	 	No	 	140.00	 	4016	 	N
	 	 	1,024 K bps peak data transfer allocation (Pack6)	 	Month	 	No	 	170.00	 	4017	 	Y
	 	 	1,280 K bps peak data transfer allocation (Pack7)	 	Month	 	No	 	197.00	 	4018	 	Y
	 	 	1,536 K bps peak data transfer allocation (Pack8)	 	Month	 	No	 	220.00	 	4019	 	Y
	 	 	2,048 K bps peak data transfer allocation (Pack9)	 	Month	 	No	 	267.00	 	4020	 	Y
	 	 	2,560 K bps peak data transfer allocation (Pack10)	 	Month	 	No	 	307.00	 	4021	 	Y
	 	 	3,072 K bps peak data transfer allocation (Pack11)	 	Month	 	No	 	343.00	 	4022	 	N
	 	 	3,584 K bps peak data transfer allocation (Pack12)	 	Month	 	No	 	373.00	 	4023	 	N
	 	 	4,096 K bps peak data transfer allocation (Pack13)	 	Month	 	No	 	400.00	 	4024	 	N
	 	 	4,608 K bps peak data transfer allocation (Pack14)	 	Month	 	No	 	422.00	 	4025	 	N
	 	 	5,120 K bps peak data transfer allocation (Pack15)	 	Month	 	No	 	441.00	 	4026	 	N
	 	 	6,400 K bps peak data transfer allocation (Pack16)	 	Month	 	No	 	505.00	 	4027	 	N
	 	 	7,680 K bps peak data transfer allocation (Pack17)	 	Month	 	No	 	559.00	 	4028	 	N
	 	 	8,960 K bps peak data transfer allocation (Pack18)	 	Month	 	No	 	608.00	 	4029	 	N
	 	 	10,240 K bps peak data transfer allocation (Pack19)	 	Month	 	No	 	650.00	 	4030	 	N
	 	 	11,520 K bps peak data transfer allocation (Pack20)	 	Month	 	No	 	686.00	 	4031	 	N
	 	 	12,800 K bps peak data transfer allocation (Pack21)	 	Month	 	No	 	716.00	 	4032	 	N
	 	 	14,080 K bps peak data transfer allocation (Pack22)	 	Month	 	No	 	740.00	 	4033	 	N
	 	 	15,360 K bps peak data transfer allocation (Pack23)	 	Month	 	No	 	757.00	 	4034	 	N
	 	 	each additional 2,560 K bps of peak data transfer allocation	 	Month	 	No	 	113.00	 	4035	 	N

The rest of this page is blank 

3

   1.9 REMOTE ACCESS  

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 SNA remote access, SNA Peer Communications/LU6.2, Secondary node access pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.1 SNA Remote Access
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N' in the column referenced "Included in MSA?'.
	 	 	SNA remote access, prime time	 	Hour	 	No	 	6.50	 	732	 	Y
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	38	 	Y
	 	 	Legacy gateway access surcharge, prime time	 	Hour	 	No	 	6.00	 	3970, 4201	 	Y, N
	 	 	SNA remote access, nonprime time	 	Hour	 	No	 	4.45	 	733	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	39	 	Y
	 	 	Legacy gateway access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	3971, 4202	 	Y, N
	 	 	Peer communications/LU6.2, prime time	 	Hour	 	No	 	6.50	 	803	 	Y
	 	 	"800" number access surcharge,prime time	 	Hour	 	No	 	6.00	 	805	 	Y
	 	 	Peer communications/LU6.2, nonprime time	 	Hour	 	No	 	4.45	 	804	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	806	 	Y
	 	 	secondary node access surcharge, prime time	 	Hour	 	No	 	13.75	 	734	 	Y
	 	 	secondary node access surcharge, nonprime time	 	Hour	 	No	 	13.75	 	735	 	Y

1

 
	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing/citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

2

 
 TCP/IP communications, SNA LU Gateway/TN3270, SNA LU Gateway/IP remote access, Protocol Encap, VCOM pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	TCP/IP communications, prime time	 	Hour	 	No	 	3.50	 	1873	 	Y
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	1879	 	Y
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	TCP/IP communications, nonprime time	 	Hour	 	No	 	3.50	 	1874	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	1880	 	Y
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Protocol encapsulation, prime time	 	Hour	 	No	 	3.50	 	1873	 	Y
	 	 	"800" number access surcharge,prime time	 	Hour	 	No	 	6.00	 	1879	 	Y
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Protocol encapsulation, nonprime time	 	Hour	 	No	 	3.50	 	1874	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	1880	 	Y
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Protocol encapsulation, VCOM, prime time	 	Hour	 	No	 	3.50	 	2937	 	N
	 	 	"800" number access surcharge,prime time	 	Hour	 	No	 	6.00	 	2939	 	N
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Protocol encapsulation, nonprime time	 	Hour	 	No	 	3.50	 	2938	 	N
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	2940	 	N
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y

3

 
	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.

Fixed IP Protocol Encap, SNA LU Gateway/IP Remote Access, SNA LU Gateway/TN3270, Multi-User Fixed IP Encap, Multi-User Fixed IP Encap Enhanced pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	Fixed IP protocol encapsulation, prime time	 	Hour	 	No	 	3.50	 	1873	 	Y
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	1879	 	Y
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Fixed IP protocol encapsulation, nonprime time	 	Hour	 	No	 	3.50	 	1874	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	1880	 	Y
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Multi-user fixed IP encapsulation, prime time	 	Hour	 	No	 	4.25	 	2951	 	N
	 	 	"800" number access surcharge,prime time	 	Hour	 	No	 	6.00	 	2955	 	N
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Multi-user fixed IP encapsulation, nonprime time	 	Hour	 	No	 	4.25	 	2952	 	N
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	2956	 	N
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Fixed IP Protocol encapsulation enhanced, prime time	 	Hour	 	No	 	3.50	 	1873	 	Y
	 	 	"800" number access surcharge,prime time	 	Hour	 	No	 	6.00	 	1879	 	Y
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Fixed IP Protocol encapsulation enhanced, nonprime time	 	Hour	 	No	 	3.50	 	1874	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	1880	 	Y
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y

4

 

	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Multi-user Fixed IP Protocol encapsulation enhanced, prime time	 	Hour	 	No	 	4.25	 	2951	 	N
	 	 	"800" number access surcharge,prime time	 	Hour	 	No	 	6.00	 	2955	 	N
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Multi-user Fixed IP Protocol encapsulation enhanced, nonprime time	 	Hour	 	No	 	4.25	 	2952	 	N
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	2956	 	N
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	ISDN, prime time	 	Hour	 	No	 	3.50	 	2493	 	Y
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	2495	 	Y
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	ISDN, nonprime time	 	Hour	 	No	 	3.50	 	2493	 	Y
	 	 	"800" number access surcharge,nonprime time	 	Hour	 	No	 	6.00	 	2495	 	N
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y

5

 
	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and
2. Attach the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 DSL feature pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

DSL feature, installation, per line connection

carrier—Covad Communications Company
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	install without Ethernet NIC	 	Each	 	No	 	455.00	 	6789	 	N
	 	 	install with Ethernet NIC	 	Each	 	No	 	555.00	 	6788	 	N
	 	 	install with PCMCIA Ethernet	 	Each	 	No	 	555.00	 	6790	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

DSL feature, installation, per line connection

carrier—PAC Bell Telephone Company

with drawn from marketing

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	install without Ethernet NIC	 	Each	 	No	 	208.00	 	5651	 	N
	 	 	install with Ethernet NIC	 	Each	 	No	 	208.00	 	5650	 	N
	 	 	install with PCMCIA Ethernet	 	Each	 	No	 	208.00	 	5691	 	N

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

DSL feature, monthly, per line connection

carrier—Covad Communications Company
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	ISDL incoming 144kbps/outgoing 144kbps*	 	Each	 	No	 	159.95	 	6780	 	N
	 	 	ADSL incoming 608kbps/outgoing 128kbps*	 	Each	 	No	 	139.95	 	6781	 	N
	 	 	ADSL incoming 1.5Mbps/outgoing 384kbps*	 	Each	 	No	 	159.95	 	6782	 	N

	*
	minimum
DSL feature charge per connection equal to the monthly connection charge times twelve 

6

 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

DSL feature, monthly, per line connection

carrier—Covad Communications Company

withdrawn from marketing

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	ADSL incoming 384kbps/outgoing 128kbps*	 	Each	 	No	 	139.95	 	6781	 	N
	 	 	ADSL incoming 768kbps/outgoing 384kbps*	 	Each	 	No	 	159.95	 	6782	 	N
	 	 	ADSL incoming 1.1Mbps/outgoing 384kbps*	 	Each	 	No	 	209.95	 	6783	 	N

	*
	minimum
DSL feature charge per connection equal to the monthly connection charge times twelve 

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

DSL feature, monthly, per line connection

carrier—Pacific Bell Telephone Company

withdrawn from marketing

	 
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	ADSL incoming 384kbps/outgoing 128kbps*	 	Each	 	No	 	139.95	 	5644, 5647	 	N
	 	 	ADSL incoming 768kbps/outgoing 384kbps*	 	Each	 	No	 	159.95	 	5645	 	N
	 	 	ADSL incoming 384kbps/outgoing 384kbps*	 	Each	 	No	 	N/A	 	5648	 	N
	 	 	ADSL incoming 1.5Mbps/outgoing 384kbps*	 	Each	 	No	 	249.95	 	5646	 	N

	*
	minimum
DSL feature charge per connection equal to the monthly connection charge times twelve 

7

 
	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.

Optional "800" number installation assistance pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	Internet VPN gateway access	 	User	 	No	 	75.00	 	6794	 	N
	 	 	Optional "800" number installation assistance request—AT&T Global Network Dialer for Internet gateway access	 	Each	 	No	 	200.00	 	8226	 	N

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and
2. Attach the EZForm with all the details and
pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 MDNS Managed Tunneling, PPTP/IPSec tunneling, Linux, Remote Access Dial pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.2 IP Remote Access (continued)

managed tunneling

IPSec Linux Solution
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	PPTP or IPSec tunneling to backbone attached connectivity server, prime time	 	Hour	 	No	 	3.50	 	6966, 6970	 	N
	 	 	PPTP or IPSec tunneling to backbone attached connectivity server, nonprime ttime	 	Hour	 	No	 	3.50	 	6972, 6976	 	N
	 	 	PPTP or IPSec tunneling to backbone attached connectivity server, prime-nonprime time	 	Hour	 	No	 	3.50	 	6978, 6982	 	N
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	6990, 6994	 	N
	 	 	"800" number access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	7045, 7049	 	N
	 	 	"800" number access surcharge,ISDN, prime-nonprime time	 	Hour	 	No	 	6.00	 	6984, 6988	 	N
	 	 	PPTP or IPSec tunneling to internet attached connectivity server, prime time	 	Hour	 	No	 	2.50	 	6965, 6969	 	N
	 	 	PPTP or IPSec tunneling to internet attached connectivity server, nonprime time	 	Hour	 	No	 	2.50	 	6971, 6975	 	N

8

 

	 	 	PPTP or IPSec tunneling to internet attached connectivity server, prime-nonprime time	 	Hour	 	No	 	2.50	 	6977, 6981	 	N
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	6989, 6993	 	N
	 	 	"800" number access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	7044, 7048	 	N
	 	 	"800" number access surcharge,ISDN, prime-nonprime time	 	Hour	 	No	 	6.00	 	6983, 6987	 	N
	 	 	PPTP or IPSec tunneling (single protocol) to internet attached connectivity server, roaming surcharge, prime-nonprime time	 	Hour	 	No	 	4.80	 	6995, 6997	 	N
	 	 	PPTP or IPSec tunneling (multi protocol) to internet attached connectivity server, roaming surcharge, prime-nonprime time	 	Hour	 	No	 	4.80	 	6996	 	N
	 	 	PPTP tunneling (multiple protocols) to backbone attached connectivity server, prime time	 	Hour	 	No	 	4.25	 	6996	 	N
	 	 	PPTP tunneling (multiple protocols) to backbone attached connectivity server, nonprime time	 	Hour	 	No	 	4.25	 	6974	 	N
	 	 	PPTP tunneling (multiple protocols) to backbone attached connectivity server, prime-nonprime time, ISDN connection	 	Hour	 	No	 	4.25	 	6980	 	N
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	6992	 	N
	 	 	"800" number access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	7047	 	N
	 	 	"800" number access surcharge,ISDN, prime-nonprime time	 	Hour	 	No	 	6.00	 	6986	 	N
	 	 	PPTP tunneling (multiple protocols) to internet attached connectivity server, prime time	 	Hour	 	No	 	2.75	 	6967	 	N
	 	 	PPTP tunneling (multiple protocols) to internet attached connectivity server, nonprime time	 	Hour	 	No	 	2.75	 	6967	 	N
	 	 	PPTP tunneling (multiple protocols) to internet attached connectivity server, prime-nonprime time, ISDN connection	 	Hour	 	No	 	2.75	 	6985	 	N
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	6991	 	N

9

 

	 	 	"800" number access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	6991	 	N
	 	 	"800" number access surcharge,ISDN, prime-nonprime time	 	Hour	 	No	 	6.00	 	6985	 	N
	 	 	PPTP tunneling (multiple protocols) to internet attached connectivity server, roaming surcharge, prime-nonprime time	 	Hour	 	No	 	4.80	 	6995, 6996, 6997	 	N

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach
the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

10

 
 MDNS Multiprotocol LAN communications, Remote Access pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.3 Multiprotocol Remote Access
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	Multiprotocol LAN communications, prime time	 	Hour	 	No	 	6.50	 	1871	 	Y
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	1877	 	N
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	Y
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Multiprotocol LAN communications, nonprime time	 	Hour	 	No	 	4.45	 	1872	 	Y
	 	 	"800" number access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	1878	 	Y
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Multiprotocol LAN communications, ISDN	 	Hour	 	No	 	6.50	 	1885	 	Y
	 	 	"800" number access surcharge, ISDN	 	Hour	 	No	 	6.00	 	1877	 	Y
	 	 	Multiprotocol tunneling, prime time	 	Hour	 	No	 	4.25	 	2951	 	Y
	 	 	"800" number access surcharge, prime time	 	Hour	 	No	 	6.00	 	2955	 	Y
	 	 	SNA LU Gateway/IP remote access, prime time	 	Hour	 	No	 	3.00	 	2769	 	N
	 	 	SNA LU Gateway/TN3270, prime time	 	Hour	 	No	 	3.00	 	2771	 	Y
	 	 	Multiprotocol tunneling, nonprime time	 	Hour	 	No	 	4.25	 	2952	 	Y
	 	 	"800" number access surcharge, nonprime time	 	Hour	 	No	 	6.00	 	2956	 	Y
	 	 	SNA LU Gateway/IP remote access, nonprime time	 	Hour	 	No	 	0.95	 	2770	 	Y
	 	 	SNA LU Gateway/TN3270, nonprime time	 	Hour	 	No	 	0.95	 	2772	 	Y
	 	 	Multiprotocol tunneling, ISDN	 	Hour	 	No	 	4.25	 	2953	 	Y
	 	 	"800" number access surcharge, ISDN	 	Hour	 	No	 	6.00	 	2954	 	Y

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and
2. Attach the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

11

 
 MDNS Remote Access Server pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.4 Remote Access servers

each registered server
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	Connectivity server	 	Month	 	No	 	475.00	 	2950	 	Y
	 	 	VCOM encapsulation server	 	Month	 	No	 	250.00	 	3213	 	N
	 	 	Third Party authentication server	 	Month	 	No	 	450.00	 	2411, 2412	 	N

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach
the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 MDNS Dedicated SNA Remote Access Port Connections pricing.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.5 Dedicated SNA Remote Access port
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Dedicated SNA port	 	Each	 	No	 	1,167.00	 	90	 	Y

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach
the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 MDNS Remote Access SLA Agreement reporting pricing  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.9.6 Remote Access service level agreement
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items with a "N" in the column referenced "Included in MSA?".
	 	 	Standard plan optional report	 	Annual	 	No	 	10,000.00	 	4769	 	N
	 	 	Gold plan, tailored report, per report request	 	Annual	 	No	 	7,000.00	 	4768	 	Y
	 	 	Modifications to either Gold or Standard reporting	 	Each	 	No	 	1,000.00	 	4770	 	N

	2.5
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and
2. Attach the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

12

 
 MDNS Remote Access Premise Based VPNs  

	2.5
	

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5

2.5

2.5

2.5

	 	1.9.x Premise Based VPNs

L2TP
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	2.5	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Hourly Plan
	2.5	 	Hourly Plan	 	Hour	 	No	 	3.50	 	 	 	N
	2.5	 	800' Access Surcharge	 	Hour	 	No	 	6.00	 	 	 	N
	2.5	 	Global Roaming Surcharge	 	N/A	 	No	 	No Additional Charges	 	 	 	N
	2.5	 	Radius, Securid and Safeword Authentication	 	Month	 	No	 	450.00	 	 	 	N
	2.5	 	Tunnel Endpoint
	2.5	 	Linux Tunnel Server (Future 2Q2001)	 	 	 	No	 	 	 	 	 	N
	2.5	 	CPE—Cisco Router 3640	 	Month	 	No	 	2,800.00	 	 	 	N
	2.5	 	CPE Installation Charge	 	Month	 	No	 	1,500.00	 	 	 	N

	2.5
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and
2. Attach the EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 AT&T Managed Virtual Tunneling Service  

	2.5
	

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	2.5

	 	 

	2.5

2.5

2.5

2.5

2.5

	 	 

	 	1.9.x Premise Based VPNs

IPSEC-Nortel, IPSEC-SIG, PPTP
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	2.5	 	Special AT&T Handling required to properly invoice below items.
	2.5	 	Fixed Monthly Plan—IPSec-Nortel, IPSec-SIG—150 Hour/ID Plan	 	Each	 	No	 	34.95	 	 	 	N
	2.5	 	Excess Hours over 150 Hour Cap	 	Hour	 	No	 	1.95	 	 	 	N
	2.5	 	Hourly Plan—IPSec-Nortel, IPSec-SIG	 	Hour	 	No	 	2.50	 	 	 	N
	2.5	 	Hourly Plan—PPTP	 	Hour	 	No	 	2.75	 	 	 	N
	2.5	 	'800' Access Surcharge	 	Hour	 	No	 	6.00	 	 	 	N
	2.5	 	Global Roaming Surcharge	 	Hour	 	No	 	4.80	 	 	 	N
	2.5	 	Connectivity Server—PPTP, IPSec-Linux, Hourly Plan Only	 	Hour	 	No	 	475.00	 	 	 	N
	2.5	 	Connectivity Server—IPSec Nortel 1500 (Up to 500 Users)	 	Month	 	No	 	2,000.00	 	 	 	N
	2.5	 	Connectivity Server—IPSec Nortel 2600 (501-2000 Users)	 	Month	 	No	 	2,850.00	 	 	 	N
	2.5	 	Connectivity Server—IPSec Nortel 4500 (2001-10,000 Users)	 	Month	 	No	 	10,000.00	 	 	 	N
	2.5	 	Connectivity Server—IPSec-Linux, —Fixed Monthly Plan Only	 	Month	 	No	 	5,000.00	 	 	 	N
	2.5	 	Radius, SecurID and SafeWord Authentication	 	Month	 	No	 	450.00	 	 	 	N

The
rest of this page is blank 

13

   1.16 LEASED LINE SERVICES (LLS)  

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.

MDNS Leased Line Services for SNA Connections pricing is described below.  

MDNS Leased Line Services, Monthly Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.1 LLS connections

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	LLS point-to-point connection—9,600 bps	 	Each	 	No	 	1,250.00	 	1093	 	Y
	 	 	LLS point-to-point connection—14,400 bps	 	Each	 	No	 	1,550.00	 	1091	 	Y
	 	 	LLS point-to-point connection—19,200 bps	 	Each	 	No	 	1,950.00	 	1089	 	Y
	 	 	LLS point-to-point connection—56,000 bps	 	Each	 	No	 	3,800.00	 	1087	 	Y
	 	 	LLS SNI host point-to-point connection—9,600 bps	 	Each	 	No	 	1,950.00	 	1092	 	Y
	 	 	LLS SNI host point-to-point connection—14,400 bps	 	Each	 	No	 	2,400.00	 	1090	 	Y
	 	 	LLS SNI host point-to-point connection—19,200 bps	 	Each	 	No	 	2,650.00	 	1088	 	Y
	 	 	LLS SNI host point-to-point connection—56,000 bps	 	Each	 	No	 	4,800.00	 	1086	 	Y

MDNS Leased Line Services, Installation Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.2 LLS installation
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	LLS point-to-point connection	 	Each	 	No	 	2,000.00	 	N	 	 
	 	 	LLS SNI host point-to-point connection	 	Each	 	No	 	2,000.00	 	1110	 	N

1

 
MDNS Multiple Site Commitment Option—Leased Line Services, Monthly Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.3 LLS Multiple Site Commitment Option

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	LLS point-to-point connection—9,600 bps	 	Each	 	No	 	850.00	 	1101	 	Y
	 	 	LLS point-to-point connection—14,400 bps	 	Each	 	No	 	1,000.00	 	1099	 	Y
	 	 	LLS point-to-point connection—19,200 bps	 	Each	 	No	 	1,250.00	 	1097	 	Y
	 	 	LLS point-to-point connection—56,000 bps	 	Each	 	No	 	3,300.00	 	1095	 	Y
	 	 	LLS SNI host point-to-point connection—9,600 bps	 	Each	 	No	 	1,700.00	 	1100	 	Y
	 	 	LLS SNI host point-to-point connection—14,400 bps	 	Each	 	No	 	2,000.00	 	1098	 	Y
	 	 	LLS SNI host point-to-point connection—19,200 bps	 	Each	 	No	 	2,400.00	 	1096	 	Y
	 	 	LLS SNI host point-to-point connection—56,000 bps	 	Each	 	No	 	4,200.00	 	1094	 	Y

MDNS Revenue Commitment Option—Leased Line Services, Monthly Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.4 LLS Revenue Commitment Option

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	LLS point-to-point connection—9,600 bps	 	Each	 	No	 	710.00	 	1109	 	Y
	 	 	LLS point-to-point connection—14,400 bps	 	Each	 	No	 	850.00	 	1107	 	Y
	 	 	LLS point-to-point connection—19,200 bps	 	Each	 	No	 	1,050.00	 	1105	 	Y
	 	 	LLS point-to-point connection—56,000 bps	 	Each	 	No	 	3,000.00	 	1103	 	Y
	 	 	LLS SNI host point-to-point connection—9,600 bps	 	Each	 	No	 	1,375.00	 	1108	 	Y
	 	 	LLS SNI host point-to-point connection—14,400 bps	 	Each	 	No	 	1,625.00	 	1106	 	Y
	 	 	LLS SNI host point-to-point connection—19,200 bps	 	Each	 	No	 	1,890.00	 	1104	 	Y
	 	 	LLS SNI host point-to-point connection—56,000 bps	 	Each	 	No	 	3,840.00	 	1102	 	Y

2

 
MDNS Leased Line Conversion Services, Installation Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.5 LLS Conversions
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	LLS Type 1 connection conversion	 	Each	 	No	 	500.00	 	671, 1133	 	Y
	 	 	LLS Type 2 connection conversion	 	Each	 	No	 	2,000.00	 	670, 1110	 	Y

MDNS Leased Line Services, Domestic Network Traffic, Per 1000 Character Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.6 LLS Domestic Network Traffic
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	Network Traffic—prime time characters	 	Thousand	 	No	 	0.0310	 	15	 	Y
	 	 	Network Traffic—nonprime time characters	 	Thousand	 	No	 	0.0150	 	16	 	Y

MDNS Leased Line SNI Network and Resource Registration Services, Monthly Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.7 SNI network and resource registration

(point-to-point connection)
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	First SNI network registration	 	Each	 	No	 	1,609.00	 	108	 	Y
	 	 	Additional SNI Network registration	 	Each	 	No	 	804.00	 	109	 	Y
	 	 	Attached Network resource registration	 	Each	 	No	 	40.00	 	129	 	Y

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.8 Interexchange and local exchange carriers
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	LLS special requests	 	Each	 	No	 	Passthru	 	N	 	 

3

 

1.16.9 X.3 Communication interface (withdrawn from marketing)  

1.16.9.1 X.3 PAD, monthly  

1.16.9.2 X.3 PAD, installation  

1.16.9.3 X.3 PAD additional port upgrade  

MDNS Leased Line Hawaii/Puerto Rico Surcharge Services, Monthly Charges  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.16.10 LLS Hawaii and Puerto Rico surcharges
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	LLS point-to-point connection—56,000 bps	 	Each	 	No	 	1,000.00	 	975. 976	 	Y
	 	 	LLS SNI host point-to-point connection—56,000 bps	 	Each	 	No	 	1,000.00	 	975, 976	 	Y

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4

   1.17 BUSINESS RECOVERY SERVICE (BRS) FOR MDNS  

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.

MDNS Business Recovery Services pricing is described below.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.17.1 BRS connections

LLS and Internetworking and Multiprotocol Solutions

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	BRS 56 KBPS	 	Each	 	No	 	N/A	 	2001	 	Y
	2.4	 	BRS 128 KBPS	 	Each	 	No	 	N/A	 	2003	 	Y
	2.4	 	BRS 256 KBPS	 	Each	 	No	 	N/A	 	2002	 	Y
	 	 	BRS 512 KBPS	 	Each	 	No	 	N/A	 	2004	 	Y
	 	 	BRS T1	 	Each	 	No	 	N/A	 	2000	 	Y

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?
	 
	 
	 	1.17.1.1 BRS connections

Frame relay based connections

monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 
	 
	Special AT&T Handling required to properly invoice below items.	 
	 	 	BRS 56 KBPS/MDNS	 	Each	 	No	 	N/A	 	5353	 	N	?
	 	 	BRS 128KBPS/MDNS	 	Each	 	No	 	N/A	 	5354	 	N	?
	 	 	BRS 256KBPS/MDNS	 	Each	 	No	 	N/A	 	5355	 	N	?
	 	 	BRS 512KBPS/MDNS	 	Each	 	No	 	N/A	 	5356	 	N	?
	 	 	BRS T1/MDNS	 	Each	 	No	 	N/A	 	5357	 	N	?

1.17.3 BUSINESS RECOVERY SERVICE (ComDisco) FOR MDNS  

MDNS Comdisco Disaster Recovery Services pricing is described below.  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.17.3.1 Comdisco Recovery Services connections

monthly

Pre-Approved Custom Solution PR0338 must be ordered
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T Handling required to properly invoice below items.
	 	 	56KBPS/MDNS COMDISCO	 	Each	 	No	 	N/A	 	8218	 	N
	 	 	128KBPS/MDNS COMDISCO	 	Each	 	No	 	N/A	 	8219	 	N
	 	 	256KBPS/MDNS COMDISCO	 	Each	 	No	 	N/A	 	8220	 	N
	 	 	512KBPS/MDNS COMDISCO	 	Each	 	No	 	N/A	 	8221	 	N
	 	 	T1/MDNS COMDISCO	 	Each	 	No	 	N/A	 	8222	 	N

1

 
1.17.4 BUSINESS RECOVERY SERVICE (Sungard) FOR MDNS  

MDNS SunGard Disaster Recovery Services pricing is described below.  

	 
	 	 
	 	AT&T "Custom" Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.17.4.1 Sungard Recovery Services connections

monthly

Pre-Approved Custom Solution PR0295 must be ordered
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	Special AT&T handling required for the following to correctly Invoice::
	 	 	56KBPS/MDNS SUNGARD	 	Each	 	No	 	N/A	 	6998	 	N
	 	 	128KBPS/MDNS SUNGARD	 	Each	 	No	 	N/A	 	6999	 	N
	 	 	256KBPS/MDNS SUNGARD	 	Each	 	No	 	N/A	 	7000	 	N
	 	 	512KBPS/MDNS SUNGARD	 	Each	 	No	 	N/A	 	7001	 	N
	 	 	T1/MDNS SUNGARD	 	Each	 	No	 	N/A	 	7002	 	N

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2

   1.18 DIAL BACKUP ALTERNATE NODE (DBAN)  

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

 MDNS DBAN connection pricing is described below.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.18.1 DBAN connections, Installation

Installation
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	2-wire or 4-wire analog backup	 	Each	 	No	 	175.00	 	2029	 	Y
	 	 	switch 56,000 bps digital backup128K bps	 	Each	 	No	 	350.00	 	2027	 	Y

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.18.2 DBAN connections

Monthly
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	 	 	2-wire or 4-wire analog backup	 	Each	 	No	 	115.00	 	2028	 	Y
	 	 	switch 56,000 bps digital backup128K bps	 	Each	 	No	 	275.00	 	2026	 	Y

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1

  

 
 

Appendix "A"    
  

MDNS Customer Premise Equipment, "Standard' Routers can be found in the following list. These routers have additional charges that are to be added to
the normal MAC charges.  

Special NOTE: Custom routers, routers outside the below standards list, CANNOT use this Pricing for estimates. ALL Custom routers, not listed in this
section require ERF and Bottoms up Pricing.  

	2.4
	 Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the EZForm with
all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.  

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	Billing

Element(s)
	 	Included

In MSA?

	 
	 	1.3.3 Customer Premise Equipment,

Standard Router Configurations, MAC Surcharge

Monthly, per router type
	 	Per
	 	Eligible

Charges
	 	Charge
	 	 
	 	 

	
 	
 	

Special AT&T Handling required to properly invoice below items.
	

 	
 	
Cisco SMALL 1 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 1720s are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers... IOS Suggested —>12.1.4 IP Plus..
	 	 	RC172001..1E/FE 2S 16F 32DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	 	 	RC172002..1E/FE 2S 2AS 16F 32DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	2.5	 	RC172003..1E/FE 2S 1BRIST 16F 32DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC172004..1E/FE 2S 1-ISDN-BRI-U 16F 32DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC172005..1E/FE 4S 16F 32DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC172006..1E/FE 2S 16F 48DRAM IOS	 	Each	 	No	 	100.00	 	See Note 1	 	N
	 	 	RC172007..1E/FE 2S 2AS 16F 48DRAM IOS	 	Each	 	No	 	100.00	 	See Note 1	 	N
	2.5	 	RC172008..1E/FE 2S 1-ISDN-BRI-U 16F 48DRAM IOS	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC17200A..1E/FE 4S 16F 48DRAM IOS	 	Each	 	No	 	200.00	 	See Note 1	 	N
	
 	
 	

Cisco SMALL 2 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 25xxs are available from Manufacturer in the short term but EOS is on horizon.

Cisco 1720s are a good replacement for these 25xx routers
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P..
	 	 	RC250101..1E 2S 16F 16DRAM	 	Each	 	No	 	0.00	 	N/A	 	Y
	 	 	RC251401..2E 2S 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	
 	
 	

Cisco MEDIUM Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 26xxs are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4
	 	 	RC2610A1..1E 2S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC2610A2..1E 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2610A4..1E 2S 4-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2610A6..1E 2S 8-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N

1

 

	2.4	 	RC2610A8..1E 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC2610AA..1E 4S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC2610AB..1E 2S 4-ISDN-BRI-U 2AS 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2610AC..1E 2S 1-ISDN-BRI-U 8AS 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2610UB..1E 2S 2AS 4-BRI-U 16F 48D	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2610UD..1E 2S 8AS 1-BRI-U 16F 48D	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC2611A1..2E 2S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC2611A2..2E 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2611A4..2E 2S 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2611A6..2E 2S 8-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.4	 	RC2611A8..2E 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC2611AA..2E 4S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC2612A1..1E 1TR 2S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC2612A2..1E 1TR 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2612A4..1E 1TR 2S 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2612A6..1E 1TR 2S 8-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.4	 	RC2612A8..1E 1TR 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC2612AA..1E 1TR 4S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC2612D1..1E 1TR 2S 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D2..1E 1TR 2S 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D4..1E 1TR 2S 4-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D6..1E 1TR 2S 8-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D8..1E 1TR 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612DA..1E 1TR 4S 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V1..1E 1TR 2S 4V 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V2..1E 1TR 2S 4V 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V4..1E 1TR 2S ENH-T1-V/F 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V6..1E 1TR 2S ENH-T1-V/F 1-ISDN-BRI-NT1 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	 	 	RC2613A1..1 TR 2S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.4	 	RC2613A2..1TR 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N

2

 

	2.4	 	RC2613A4..1TR 2S 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.4	 	RC2613A6..1TR 2S 8-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.4	 	RC2613A8..1TR 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC2613AA..1TR 4S 16F 48DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	2.5	 	RC2613AB..1TR 2S 2AS 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2613AB..1TR 2S 16AS 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2613UC..1TR 2S 2AS 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2613AC..1TR 2S 2AS 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2613UD..1TR 2S 8AS 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2613AD..1TR 2S 8AS 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC2613V1..1TR 2S 4V 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2613V2..1TR 2S 4V 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2613V4..1TR 2S ENH-T1-V/F 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2613V6..1TR 2S ENH-T1-V/F 1-ISDN-BRI-NT1 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	 	 	RC2620A1..1E/FE 2S 16F 64DRAM	 	Each	 	No	 	250.00	 	See Note 1	 	N
	2.5	 	RC2620A2..1E/FE 2S 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	2.5	 	RC2620A4..1E/FE 2S 4-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	2.5	 	RC2620A6..1E/FE 2S 8-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	2.4	 	RC2620A8..1E/FE 2S1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	 	 	RC2620AA..1E/FE 4S 16F 64DRAM	 	Each	 	No	 	250.00	 	See Note 1	 	N
	2.5	 	RC2620D1..1E/FE 2S 32F 64DRAM	 	Each	 	No	 	350.00	 	See Note 1	 	N
	2.5	 	RC2620D2..1E/FE 2S 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620D4..1E/FE 2S 4-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620D6..1E/FE 2S 8-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620D8..1E/FE 2S 1-ISDN-PRI-T1 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620DA..1E/FE 4S 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V1..1E/FE 2S 4V 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V2..1E/FE 2S 4V 1-ISDN-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V4..1E/FE 2S ENH-T1-V/F 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N

3

 

	2.5	 	RC2620V6..1E/FE 2S ENH-T1-V/F 1-ISDN-BRI-NT1 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	 	 	RC2621A1..2E/FE 2S 16 64DRAM	 	Each	 	No	 	250.00	 	See Note 1	 	N
	2.4	 	RC2621A2..2E/FE 2S 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	2.4	 	RC2621A4..2E/FE 2S 4-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	2.4	 	RC2621A6..2E/FE 2S 8-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	2.4	 	RC2621A8..2E/FE 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	450.00	 	See Note 1	 	N
	 	 	RC2621AA..2E/FE 4S 16F 64DRAM	 	Each	 	No	 	250.00	 	See Note 1	 	N
	2.5	 	RC2621D1..2E/FE 2S 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D2..2E/FE 2S 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D4..2E/FE 2S 4-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D6..2E/FE 2S 8-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D8..2E/FE 2S 1-ISDN-PRI-T1 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621DA..2E/FE 4S 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V1..2E/FE 2S 4V 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V2..2E/FE 2S 4V 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V4..2E/FE 2S ENH-T1-V/F 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V6..2E/FE 2S ENH-T1-V/F 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	

 	
 	
Cisco Medium Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	2.4	 	Note: The below Cisco 3620s are available from Manufacturer. NOTE: With some exceptions will NOT support IOS level 12.x or above..
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P
	 	 	RC362001..1E 2S 16F 32DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC362002..2E 2S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC362003..1TR 1E 2S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC362004..2TR 2E 2S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC362005..2TR 2E 4S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.4	 	RC362006..1E 2S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.4	 	RC362007..2E 2S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.4	 	RC362008..2TR 2E 2S 2-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC362009..1FE 4S 16F 32DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC362009..2E 4S 16F 32DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC36200A..1E 1TR 2S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC36200B..2E 1S 1-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N

4

 

	2.5	 	RC36200C..2E 4S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC36200C..1E 1TR 1S 1-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC36200D..1E 1S 1-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P or 12.1.4 for L2TP
	 	 	RC3620A1..1E 2S 32F 64DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC3620A2..2E 2S 32F 64DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC3620A3..3E 2S 32F 64DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC3620A4..4E 2S 32F 64DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	

 	
 	
Cisco LARGE Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 3640s are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P
	2.5	 	RC364001..2E 2S 32F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC364001..2E 2S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC364002..2TR 2E 2S 32F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC364002..2TR 2E 2S 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC364003..2E 2S 8-ISDN-BRI-S/T 32F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC364003..2E 2S 8-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC364004..2TR 2E 2S 8-ISDN-BRI-S/T 32F 32DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N
	2.5	 	RC364004..2E 2TR 2S 8-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N
	2.5	 	RC364005..2E 2S 1-ISDN-PRI-T1 32F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC364005..2E 2S 1-ISDN-PRI-T1 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC364006..2TR 2E 2S 1-ISDN-PRI-T1 32F 32DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N
	2.5	 	RC364006..2E 2TR 2S 1-ISDN-PRI-T1 16F 32DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N
	2.5	 	RC364007..1FE 4S 32F 64DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC364007..1FE 4S 16F 64DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC364008..1FE 4S 1-ISDN-PRI-T1 32F 64DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N
	2.5	 	RC364008..1FE 4S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N
	2.5	 	RC36400B..1TR 1E 2S 32F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC36400B..1E 1TR 2S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC36400C..1E 2S 32F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC36400C..1E 2S 16F 32DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	2.5	 	RC36400D..2E 4S 32F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC36400D..2E 4S 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC36400E..2TR 2E 4S 32F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC36400E..2E 2TR 4S 16F 32DRAM	 	Each	 	No	 	600.00	 	See Note 1	 	N
	2.5	 	RC36400F..FE 4S 4-ISDN-BRI-S/T 32F 64DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N

5

 

	2.5	 	RC36400F..1FE 4S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P or 12.1.4 for L2TP
	 	 	RC3640A3..3E 2S 32F 64DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	RC3640A4..4E 2S 32F 64DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N
	2.4	 	RC3640A5..2E 2TR 2S 16F 64DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N
	2.4	 	RC3640A6..2E 2TR 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N
	2.4	 	RC3640A6..2E 2TR 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N
	2.5	 	RC3640D1..2E 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640D2..2E 2TR 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640D3..2E 2S 8-ISDN-BRI-S/T 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640D4..2E 2TR 2S 8-ISDN-BRI-S/T 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640D6..2E 2TR 2S 1-ISDN-PRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640D7..1FE 4S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640D8..1FE 4S 1-ISDN-PRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DB..1E 1TR 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DC..1E 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DD..2E 4S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DE..2E 2TR 4S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DF..1FE 4S 4-ISDN-BRI-S/T 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DG..1FE 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DH..1FE 2S 1-ISDN-PRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC3640DI..1FE 2S 1-ISDNPRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V1A..1E 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V5A.1E 1TR 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V9A..2E 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VDA..1FE 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VHA..1FE 1TR 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VLA..2FE 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V1B..1E 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V5B..1E 1TR 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V9B..2E 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N

6

 

	2.5	 	RC364VDB..1FE 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VHB..1FE 1TR 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VLB..2FE 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V2A..1E 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V6A..1E 1TR 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VAA..2E 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VEA..1FE 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VIA..1FE 1TR 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VMA..2FE 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V2B..1E 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V6B..1E 1TR 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VAB..2E 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VEB..1FE 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VIB..1FE 1TR 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VMB..2FE 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V3A..1E 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V7A..1E 1TR 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VBA..2E 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VFA..1FE 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VJA..1FE 1TR 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VNA..1FE 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V3B..1E 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V7B..1E 1TR 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VBB..2E 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VFB..1FE 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VJB..1FE 1TR 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VNB..2FE 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V3C..1E 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N

7

 

	2.5	 	RC364V7C..1E 1TR 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VBC..2E 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VFC..1FE 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VJC..1FE 1TR 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VNC..2FE 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V3D..1E 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364V7D..1E 1TR 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VBD..2E 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VFD..1FE 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VJD..1FE 1TR 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC364VND..2FE 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	The following routers are considered AT&T "Standard" Routers..IOS Suggested —> 11.2.20P
	 	 	RC36408E..8E 2S 16F 64DRAM	 	Each	 	No	 	1,100.00	 	See Note 1	 	N
	2.4	 	The following routers are considered AT&T "Standard" Routers..IOS Suggested —> 12.1.4
	 	 	RC3640H1..2E 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,700.00	 	See Note 1	 	N
	 	 	RC3640H2..2E 2TR 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	2.5	 	RC3640H3..1FE 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,800.00	 	See Note 1	 	N
	2.4	 	RC3640H4..2E 1-HSSI 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	1,800.00	 	See Note 1	 	N
	2.5	 	RC3640H5..2E 2TR 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	2.5	 	RC3640H5..2E 2TR 1-HSSI 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	2.4	 	RC3640H6..1FE 1-HSSI 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC3640H7..2E 2-HSSI 32F 128DRAM	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC3640H8..2E 2TR 2-HSSI 32F 128DRAM	 	Each	 	No	 	2,200.00	 	See Note 1	 	N
	2.5	 	RC3640H9..1FE 2-HSSI 32F 128DRAM	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	2.5	 	RC3640H9..1FE 3-HSSI 32F 128DRAM	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	 	 	RC3640HA..1-HSSI 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	1,500.00	 	See Note 1	 	N
	 	 	RC3640HB..1FE 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,500.00	 	See Note 1	 	N
	 	 	RC3640HC..2E 2S 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,600.00	 	See Note 1	 	N

8

  

	 	 	Cisco XLARGE 1 Profile.. Features	 	 	 	 	 	 	 	 	 	 
	 	 	Note: The below Cisco 366Xs are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4
	2.5	 	RC366001..1E/FE 2E 2TR 4S 32F 128DRAM	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	2.5	 	RC366002..2E/FE 4S 32F 128DRAM	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC3660A3..1E/FE 1E 2S 32F 128DRAM	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC3660A4..2E/FE 2E 2S 32F 128DRAM	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.5	 	CISCO 3661 ROUTER CONFIGURATIONS
	2.5	 	RC366001..1E/FE 2E 2TR 4S 32F 128DRAM	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	 	 	RC3661H1..1E/FE 1-HSSI 32F 128DRAM	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC3661H2..1E/FE 1E 1TR 1-HSSI 32F 128DRAM	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	 	 	RC3661H3..1E/FE 2E 2TR 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	 	 	RC3661H4..1E/FE 4S 1-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	 	 	RC3661H5..1E/FE 2E 2TR 2-HSSI 32F 128DRAM	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	 	 	RC3661H6..1E/FE 2-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	2.5	 	CISCO 3662 ROUTER CONFIGURATIONS
	2.5	 	RC366002..2E/FE 4S 32F 128DRAM	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	 	 	RC3662H1..2E/FE 1-HSSI 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	 	 	RC3662H2..2E/FE 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	 	 	RC3662H3..2E/FE 2-HSSI 32F 128DRAM	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	

 	
 	
Cisco XLARGE 2 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 7204s are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4
	2.4	 	RC724HW1..4E 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,000	 	See Note 1	 	N
	2.4	 	RC724HW2..4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,000	 	See Note 1	 	N
	2.4	 	RC724HW3..4E 4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,200	 	See Note 1	 	N

9

 

	2.4	 	RC724HW4..4E 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	2.4	 	RC724HW5..4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	2.4	 	RC724HW6..4E 4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,400	 	See Note 1	 	N
	2.4	 	RC724HW7..8E 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,300	 	See Note 1	 	N
	2.4	 	RC724HW8..4TR 2HSSI FLD48 MEM128 NPE-225 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,300	 	See Note 1	 	N
	2.4	 	RC724HW9..8E 4TR 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	2.4	 	RC724FW1..1FE 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,300	 	See Note 1	 	N
	2.4	 	RC724FW2..2FE4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,600	 	See Note 1	 	N
	2.4	 	RC724FW3..1FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	2.4	 	RC724FW4..2FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,800	 	See Note 1	 	N
	2.4	 	RC724FW5..1FE 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,600	 	See Note 1	 	N
	2.4	 	RC724FW6..2E 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,900	 	See Note 1	 	N
	2.4	 	RC724XW1..4E, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$1,700	 	See Note 1	 	N

10

 

	2.4	 	RC724XW2..4TR, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$1,700	 	See Note 1	 	N
	2.4	 	RC724XW3..4E, 4TR, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET PROTOCOL	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC724XW4..8E, 4TR, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	2.4	 	RC724XW5..4E 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC724XW6..4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC724XW7..4E 4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	2.4	 	RC724XW8..4E 4TR 8S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	

 	
 	
Interdomain Router Configurations	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	2.4	 	RC724XD1..4E 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC724XD2..4TR 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$1,900	 	See Note 1	 	N
	2.4	 	RC724XD3..4E 4TR 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	2.4	 	RC724XD4..8E 4TR 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,300	 	See Note 1	 	N
	2.4	 	RC724XD5..4E 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,100	 	See Note 1	 	N
	2.4	 	RC724XD6..4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,100	 	See Note 1	 	N

11

 

	2.4	 	RC724XD7..4E 4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	2.4	 	RC724XD8..4E 4TR 8S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,700	 	See Note 1	 	N
	2.4	 	RC724HD1..4E 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	2.4	 	RC724HD2..4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,200	 	See Note 1	 	N
	2.4	 	RC724HD3..4E 4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,400	 	See Note 1	 	N
	2.4	 	RC724HD4..4E 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,400	 	See Note 1	 	N
	2.4	 	RC724HD5..4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,400	 	See Note 1	 	N
	2.4	 	RC724HD6..4E 4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,600	 	See Note 1	 	N
	2.4	 	RC724HD7..8E 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	2.4	 	RC724HD8..4TR 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	2.4	 	RC724HD9..8E 4TR 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,700	 	See Note 1	 	N
	2.4	 	RC724FD1..1FE 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,500	 	See Note 1	 	N
	2.4	 	RC724FD2..2FE 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,800	 	See Note 1	 	N

12

 

	2.4	 	RC724FD3..1FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,700	 	See Note 1	 	N
	2.4	 	RC724FD4..2FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,000	 	See Note 1	 	N
	2.4	 	RC824FD5..1FE 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,800	 	See Note 1	 	N
	2.4	 	RC724FD6..2FE 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,100	 	See Note 1	 	N
	

 	
 	
Cisco XLARGE 3 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 7505s/7507s are available from Manufacturer..
	2.4	 	Cisco 7505 Routers are available via Engagement Request Form (ERF) only...
	2.4	 	RC750501..2E 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750502..4E 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750503..2TR 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750504..4TR 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750505..2E 2TR 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750506..6E 4TR 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750507..2E 1-ISDN-PRI-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750508..4E 2-ISDN-PR-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750509..2TR 1-ISDN-PRI-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050A..4TR 2-ISDN-PR-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050B..2E 2TR 2-ISDN-PRI-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050C..4E 2TR 2-ISDN-PRI-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050D..4E 4TR 2-ISDN-PRI-T1 4S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050E..2E 4TR 2-ISDN-PRI-T1 8S FLD32 64DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050F..6E 1HSSI 4S FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050G..4TR 1HSSI 4S FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050H..6E 4TR 1HSSI 4S FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N

13

 

	2.4	 	RC75050J..1FE 1HSSI 4S FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050K..2FE 1HSSI 4S FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050M..6E 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050N..4TR 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050O..6E 4TR 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050Q..1FE 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050R..2FE 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050T..6E 2HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050U..4TR 2HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050V..6E 4TR 2HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050X..1FE 2HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75050Y..2FE 2HSSI FLD32 128DRAM 16SH	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	Cisco 7507 Routers are available via Engagement Request Form (ERF) only...
	2.4	 	RC750701..2E 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750702..4E 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750703..2TR 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750704..4TR 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750705..2E 2TR 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750706..6E 4TR 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750707..2E 1-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750708..4E 2-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750709..2TR 1-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070A..4TR 2-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070B..2E 2TR 2-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070C..4E 2TR 2-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070D..4E 4TR 2-ISDN-PRI 4S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070E..2E 4TR 2-ISDN-PRI 8S FLD32 64DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N

14

 

	2.4	 	RC75070F..6E 1HSSI 4S FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070G..4TR 1HSSI 4S FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070H..6E 4TR 1HSSI 4S FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070K..1FE 1HSSI 4S FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070L..2FE 1HSSI 4S FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070N..6E 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070O..4TR 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070P..6E 4TR 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070S..1FE 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070T..2FE 2-ISDN-PRI-T1 1HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070V..6E 2HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070W..4TR 2HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070X..4TR 2HSSI 8S FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC75070Y..6E 4TR 2HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750710..1FE 2HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750711..2FE 2HSSI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	RC750712..1FE 2HSSI FDDI FLD32 128DRAM 16SH RSP2	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.4	 	Legend: E=10bT Ethernet, FE=100bT Fast Ethernet, TR=Token Ring, S=Serial, IDS=InterDomain Switching, HSSI=High Speed Serial Interface, FDDI=Fiber Distributed Data Interface, F=Flash Memory, DRAM=Dynamic Random Access
Memory, ISDN-BRI=2 ISDN 64k Dial Connections, ISDN-PRI=23 ISDN 64k Dial Connections 1E/FE=10/100bT Ethernet, NPE-225=Network Processing Engine, RSP2= Route/Switch Processor 110Mhz I/O=Input/Output, 1PWR-SUPPLY=1 Power Supply in Chassis,
WAN-PACKET-PROTOCOL=Feature License V=VOICE, AV=Analog Voice, DV=Digital Voice, 24DV=Single Port 24 Enhanced Channel T1 Voice/Fax 8AV=8 Voice Analog Port, 12AV=12 Voice Analog Port,

15

 
Appendix "A" (Continued)  

MDNS Customer Premise Equipment, "Non-Standard" Routers can be found in the following list. These routers have additional charges that are to be added
to the normal MAC charges and are either not available from Manufacturer or AT&T has determined not supportable with MDNS service offering.

	 	 	Cisco Small 1 Profile.. Features	 	 	 	 	 	 	 	 	 	 
	 	 	Note: The below Cisco 1720s are available from Manufacturer..
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC172003 Cisco Small 1..1E/FE 2S 1 ISDN BRIST 16F 32DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	

 	
 	
Cisco Small 2 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 25xxs are available from Manufacturer in the short term but EOS is on horizon.
	 	 	Cisco 1720s are a good replacement for these 25xx routers
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC250102 Cisco Small 2..1E 2S 16F 8DRAM	 	Each	 	No	 	0.00	 	N/A	 	Y
	 	 	RC250301..1E 2S 1-ISDN-BRI 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC250302 Cisco Small 2..1E 2S1-ISDN-BRI 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC250701..1E-16H 2S 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC250702 Cisco Small 2..1E-16H 2S 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC251402 Cisco Small 2..2E 2S 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252002 Cisco Small 2..1E 4S ISDN 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	

 	
 	
Cisco Small 2 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 25xx routers have an End of Sale (EOS) or last date manufactured of 3-27-2001
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	The Cisco 2613 is an AT&T "Standard" Router that replaces the Token Ring supported routers below
	 	 	RC250201 Cisco Small 2..1TR 2S 16F 16DRAM	 	Each	 	No	 	0.00	 	N/A	 	Y
	 	 	Replacement for 2502 would be RC2613A1	 	 	 	 	 	 	 	 	 	 
	 	 	RC250401 Cisco Small 2..1TR 2S ISDN-BRI 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC250501 Cisco Small 2..1E-8H 2S 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC251301 Cisco Small 2..1E 1TR 2S 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	Replacement for 2513 would be RC2612A1	 	 	 	 	 	 	 	 	 	 
	 	 	RC251501 Cisco Small 2..2TR 2S 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	Replacement for 2515 would be RC362004	 	 	 	 	 	 	 	 	 	 

16

 

	 	 	2520LF Cisco Small 2..1E 4S ISDN 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252101 Cisco Small 2..1TR 4S ISDN 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252201 Cisco Small 2..1E 10S ISDN 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252301 Cisco Small 2..1TR 4S ISDN 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC250202 Cisco Small 2..1TR 2S 16F 8DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	 	 	RC250402 Cisco Small 2..1TR 2S ISDN-BRI 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC250502 Cisco Small 2..1E-8H 2S 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC251302 Cisco Small 2..1E 1TR 2S 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC251502 Cisco Small 2..2TR 2S 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	2520LF Cisco Small 2..1E 4S ISDN 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252001..1E 4S ISDN 16F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252102 Cisco Small 2..1TR 4S ISDN 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252202 Cisco Small 2..1E 10S ISDN 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC252302 Cisco Small 2..1TR 4S ISDN 16F 8DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	

 	
 	
Cisco Medium Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC261001 Cisco Medium..1E 2S 16F 40DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC261002 Cisco Medium..1E 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261004 Cisco Medium..1E 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261006 Cisco Medium..1E 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261008 Cisco Medium..1E 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261101 Cisco Medium..2E 2S 16F 40DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC261102 Cisco Medium..2E 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261104 Cisco Medium..2E 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261106 Cisco Medium..2E 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261108 Cisco Medium..2E 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261201 Cisco Medium..1E 1TR 2S 16F 40DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N

17

 

	 	 	RC261202 Cisco Medium..1E 1TR 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261204 Cisco Medium..1E 1TR 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261206 Cisco Medium..1E 1TR 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261208 Cisco Medium..1E 1TR 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261301 Cisco Medium..1TR 2S 16F 40DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	Y
	 	 	RC261302 Cisco Medium..1TR 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261304 Cisco Medium..1TR 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261306 Cisco Medium..1TR 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC261308 Cisco Medium..1TR 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262001 Cisco Medium..1E/FE 2S 16F 40DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC262002 Cisco Medium..1E/FE 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262004 Cisco Medium..1E/FE 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262006 Cisco Medium..1E/FE 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262008 Cisco Medium..1E/FE 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262101 Cisco Medium..2E/FE 2S 16 40DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC262102 Cisco Medium..2E/FE 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262104 Cisco Medium..2E/FE 2S 4ISDN-BRI 16F 40DRAM..	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262106 Cisco Medium..2E/FE 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC262108 Cisco Medium..2E/FE 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	400.00	 	See Note 1	 	N
	

 	
 	
Note: The below Cisco 16xxs are NOT available from Manufacturer..
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC160101 Cisco Small 1..1E 2S 16F 10DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	 	 	RC160102 Cisco Small 1..1E 2S 12F 6DRAM	 	Each	 	No	 	0.00	 	N/A	 	N
	 	 	RC160301 Cisco Small 1..1E2S ISDN-BRI 16F 10DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	RC160302 Cisco Small 1..1E 2S ISDN-BRI 12F 6DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	1605-R Cisco Small 1..2E 2S WAN I-F 8F 16DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N
	 	 	1605-R Cisco Small 1..2E 2S WAN I-F 8F 12DRAM	 	Each	 	No	 	200.00	 	See Note 1	 	N

18

 

	

 	
 	
Note: The below Cisco 4500s are NOT available from Manufacturer..

The following routers are considered AT&T "Standard" Routers
	 	 	RC450001 Cisco Large..2E 2S 16F 32DRAM 16SH	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC450002 Cisco Large..1TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC452T2S Cisco Large..2TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC450003 Cisco Large..2E 2TR 2S 16F 32DRAM 17SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC450004 Cisco Large..2E 4S 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC450005 Cisco Large..2TR 4S 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC450006 Cisco Large..2E 2TR 4S 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC450007 Cisco Large..2E 2S 9ISDN-BRI 16F 32DRAM 16SH	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	RC450008 Cisco Large..1TR 2S 8ISDN-BRI 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC450009 Cisco Large..2E 4S 8ISDN-BRI 16F 32DRAM 16SH	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	RC45000A Cisco Large..2TR 4S 8ISDN-BRI 16F 32DRAM 16SH	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	RC45000B Cisco Large..2E 2S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	RC45000C Cisco Large..1TR 2S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	RC45000D Cisco Large..2E 4S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	RC45000E Cisco Large..2TR 4S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	800.00	 	See Note 1	 	N
	 	 	4500 Cisco Large..2E 1TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N
	 	 	4500 Cisco Large..2TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	600.00	 	See Note 1	 	N

19

  

	 	 	Note: The below Cisco 4700s are NOT available from Manufacturer..
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC472E2S Cisco XLarge 1..2E 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,100.00	 	See Note 1	 	N
	 	 	RC471E2S Cisco XLarge 1..1TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,100.00	 	See Note 1	 	N
	 	 	4700 Cisco XLarge 1..2E 1TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC472T2S Cisco XLarge 1..2TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC472E2T2S Cisco XLarge 1..2E 2TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC470011 Cisco XLarge 1..2E 4S 16F 64DRAM 16SH	 	Each	 	No	 	1,100.00	 	See Note 1	 	N
	 	 	RC470012 Cisco XLarge 1..2TR 4S 16F 64DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC470013 Cisco XLarge 1..2E 2TR 4S 16F 64DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC470014 Cisco XLarge 1..2E 4S ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC470015 Cisco XLarge 1..2TR 4S ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,500.00	 	See Note 1	 	N
	

 	
 	
Note: The below Cisco 4500s are NOT available from Manufacturer..
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC45000F Cisco XLarge (W/HS Interface)..2E 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	700.00	 	See Note 1	 	N
	 	 	RC45000G Cisco XLarge (W/HS Interface)..2TR 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	900.00	 	See Note 1	 	N
	 	 	RC45000H Cisco XLarge (W/HS Interface)..FDDI 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,000.00	 	See Note 1	 	N
	 	 	RC45000I Cisco XLarge (W/HS Interface)..FE 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,000.00	 	See Note 1	 	N
	 	 	RC45000J Cisco XLarge (W/HS Interface)..2E HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	900.00	 	See Note 1	 	N
	 	 	RC45000K Cisco XLarge (W/HS Interface)..2TR HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,100.00	 	See Note 1	 	N
	 	 	RC45000K Cisco XLarge (W/HS Interface)..FDDI HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	See Note 1	 	N
	 	 	RC45000M Cisco XLarge (W/HS Interface)..FE HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	See Note 1	 	N
	 	 	RC45000N Cisco XLarge (W/HS Interface)..2E 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,000.00	 	See Note 1	 	N

20

 

	 	 	RC45000O Cisco XLarge (W/HS Interface)..2TR 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	See Note 1	 	N
	 	 	RC45000P Cisco XLarge (W/HS Interface)..FDDI 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	 	 	RC45000Q Cisco XLarge (W/HS Interface)..FE 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,300.00	 	See Note 1	 	N
	

 	
 	
Note: The below Cisco 4700s are NOT available from Manufacturer..
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC470001 Cisco XLarge 1 (W/Opt Interfaces)..2E 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,600.00	 	See Note 1	 	N
	 	 	RC470002 Cisco XLarge 1 (W/Opt Interfaces)..2TR 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,600.00	 	See Note 1	 	N
	 	 	RC470003 Cisco XLarge 1 (W/Opt Interfaces)..FDDI 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC470004 Cisco XLarge 1 (W/Opt Interfaces)..FE 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC470005 Cisco XLarge 1 (W/Opt Interfaces)..2E HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,800.00	 	See Note 1	 	N
	 	 	RC470006 Cisco XLarge 1 (W/Opt Interfaces)..2TR HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,800.00	 	See Note 1	 	N
	 	 	RC470007 Cisco XLarge 1 (W/Opt Interfaces)..FDDI HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC470008 Cisco XLarge 1 (W/Opt Interfaces)..FE HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC470009 Cisco XLarge 1 (W/Opt Interfaces)..2E 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC47000A Cisco XLarge 1 (W/Opt Interfaces)..2TR 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,900.00	 	See Note 1	 	N
	 	 	RC47000B Cisco XLarge 1 (W/Opt Interfaces)..FDDI 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	 	 	RC47000C Cisco XLarge 1 (W/Opt Interfaces)..FE 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	

 	
 	
Note: The below Cisco 7204s are NOT available from Manufacturer..

21

 

	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC720401 Cisco XLarge 2..4E 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	1,800.00	 	See Note 1	 	N
	 	 	RC720402 Cisco XLarge 2..4TR 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	1,800.00	 	See Note 1	 	N
	 	 	RC720403 Cisco XLarge 2..4E 4TR 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	 	 	RC720404 Cisco XLarge 2..8E 4TR 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	 	 	RC720405 Cisco XLarge 2..4E 4S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	 	 	RC720406 Cisco XLarge 2..4TR 4S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,000.00	 	See Note 1	 	N
	 	 	RC720407 Cisco XLarge 2..4E 4TR 4S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,200.00	 	See Note 1	 	N
	 	 	RC720408 Cisco XLarge 2..4E 4TR 8S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,200.00	 	See Note 1	 	N
	 	 	RC720409 Cisco XLarge 2 (W/Opt Interfaces)..4E 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,100.00	 	See Note 1	 	N
	 	 	RC72040A Cisco XLarge 2 (W/Opt Interfaces)..4TR 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,100.00	 	See Note 1	 	N
	 	 	RC72040B Cisco XLarge 2 (W/Opt Interfaces)..4E 4TR 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,300.00	 	See Note 1	 	N
	 	 	RC72040C Cisco XLarge 2 (W/Opt Interfaces)..FDDI 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,400.00	 	See Note 1	 	N
	 	 	RC72040D Cisco XLarge 2 (W/Opt Interfaces)..FE 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,400.00	 	See Note 1	 	N
	 	 	RC72040E Cisco XLarge 2 (W/Opt Interfaces)..2FE 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,700.00	 	See Note 1	 	N
	 	 	RC72040F Cisco XLarge 2 (W/Opt Interfaces)..FE FDDI 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,700.00	 	See Note 1	 	N
	 	 	RC72040G Cisco XLarge 2 (W/Opt Interfaces)..4E HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,300.00	 	See Note 1	 	N
	 	 	RC72040H Cisco XLarge 2 (W/Opt Interfaces)..4TR HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,300.00	 	See Note 1	 	N
	 	 	RC72040I Cisco XLarge 2 (W/Opt Interfaces)..4E 4TR HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,500.00	 	See Note 1	 	N

22

 

	 	 	RC72040J Cisco XLarge 2 (W/Opt Interfaces)..FDDI HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,600.00	 	See Note 1	 	N
	 	 	RC72040K Cisco XLarge 2 (W/Opt Interfaces)..FE HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,600.00	 	See Note 1	 	N
	 	 	RC72040L Cisco XLarge 2 (W/Opt Interfaces)..2FE HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,900.00	 	See Note 1	 	N
	 	 	RC72040M Cisco XLarge 2 (W/Opt Interfaces)..FE HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,600.00	 	See Note 1	 	N
	 	 	RC72040N Cisco XLarge 2 (W/Opt Interfaces)..8E 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,600.00	 	See Note 1	 	N
	 	 	RC72040O Cisco XLarge 2 (W/Opt Interfaces)..4TR 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,400.00	 	See Note 1	 	N
	 	 	RC72040P Cisco XLarge 2 (W/Opt Interfaces)..8E 4TR 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,600.00	 	See Note 1	 	N
	 	 	RC72040Q Cisco XLarge 2 (W/Opt Interfaces)..FDDI 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,700.00	 	See Note 1	 	N
	 	 	RC72040R Cisco XLarge 2 (W/Opt Interfaces)..FE 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,700.00	 	See Note 1	 	N
	 	 	RC72040S Cisco XLarge 2 (W/Opt Interfaces)..2FE 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	3,000.00	 	See Note 1	 	N
	 	 	RC72040T Cisco XLarge 2 (W/Opt Interfaces)..FE FDDI 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	3,000.00	 	See Note 1	 	N
	

 	
 	
Note 1... Individual router surcharges are part of MAC charge

End
of Page 

23

  

 
 

Appendix "B"    
  

MDNS Router Base charges for "Standard" Redundant Router Support pricing is defined below.. The base charges must be added to the monthly Redundant
Router Support charges for accurate billing.

Special NOTE: Custom routers, routers outside the below standards list, CANNOT use this Pricing for estimates. ALL Custom routers, not listed in this section require ERF and
Bottoms up Pricing.

	2.4
	Special Note: Items with a "N" in the "Included in MSA?" column require IBM owner to do the following: 1. Submit a Custom Purchase Letter and 2. Attach the
EZForm with all the details and pricing / citing the BEID file, version 2.x (or where ever you got the information) to kickoff the AT&T special handling process.

	 
	 	 
	 	AT&T Generally Available

Service Schedule of Charges
	 	 
	 	 

	 
	 	1.4.8 Redundant Router, Customer Premise Equipment, Standard Router Configurations

Monthly, per router type
	 	Per
	 	Eligible

Charges
	 	Charge
	 	Billing

Element(s)
	 	Included

In MSA?

	

 	
 	
Special AT&T Handling required to properly invoice below items.
	
 	
 	

Cisco SMALL 1 Profile.. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 1720s are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers... IOS. Suggested —>12.1.4 IP Plus..
	 	 	RC172001..1E/FE 2S 16F 32DRAM	 	Each	 	No	 	300.00	 	N/A	 	N
	 	 	RC172002..1E/FE 2S 2AS 16F 32DRAM	 	Each	 	No	 	300.00	 	N/A	 	N
	2.5	 	RC172003..1E/FE 2S 1BRIST 16F 32DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	2.5	 	RC172004..1E/FE 2S 1-ISDN-BRI-U 16F 32DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC172005..1E/FE 4S 16F 32DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC172006..1E/FE 2S 16F 48DRAM IOS	 	Each	 	No	 	400.00	 	See Note 1	 	N
	 	 	RC172007..1E/FE 2S 2AS 16F 48DRAM IOS	 	Each	 	No	 	400.00	 	See Note 1	 	N

1

 

	2.5	 	RC172008..1E/FE 2S 1-ISDN-BRI-U 16F 48DRAM IOS	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC17200A..1E/FE 4S 16F 48DRAM IOS	 	Each	 	No	 	500.00	 	See Note 1	 	N
	

 	
 	
Cisco SMALL 2 Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 25xxs are available from Manufacturer in the short term but EOS is on horizon.
	 	 	Cisco 1720s are a good replacement for these 25xx routers
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P..
	 	 	RC250101..1E 2S 16F 16DRAM	 	Each	 	No	 	300.00	 	N/A	 	Y
	 	 	RC251401..2E 2S 16F 16DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	

 	
 	
Cisco MEDIUM Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 26xxs are available from Manufacturer..
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4
	 	 	RC2610A1..1E 2S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC2610A2..1E 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2610A4..1E 2S 4-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2610A6..1E 2S 8-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.4	 	RC2610A8..1E 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	 	 	RC2610AA..1E 4S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC2610AB..1E 2S 4-ISDN-BRI-U 2AS 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2610UB..1E 2S 2AS 4-BRI-U 16F 48D	 	Each	 	No	 	700.00	 	See Note 1	 	N

2

 

	2.5	 	RC2610AC..1E 2S 1-ISDN-BRI-U 8AS 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2610UD..1E 2S 8AS 1-BRI-U 16F 48D	 	Each	 	No	 	700.00	 	See Note 1	 	N
	 	 	RC2611A1..2E 2S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC2611A2..2E 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2611A4..2E 2S 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2611A6..2E 2S 8-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.4	 	RC2611A8..2E 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	 	 	RC2611AA..2E 4S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC2612A1..1E 1TR 2S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC2612A2..1E 1TR 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2612A4..1E 1TR 2S 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2612A6..1E 1TR 2S 8-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.4	 	RC2612A8..1E 1TR 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	 	 	RC2612AA..1E 1TR 4S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.5	 	RC2612D1..1E 1TR 2S 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N

3

 

	2.5	 	RC2612D2..1E 1TR 2S 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D4..1E 1TR 2S 4-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D6..1E 1TR 2S 8-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612D8..1E 1TR 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612DA..1E 1TR 4S 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V1..1E 1TR 2S 4V 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V2..1E 1TR 2S 4V 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V4..1E 1TR 2S ENH-T1-V/F 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2612V6..1E 1TR 2S ENH-T1-V/F 1-ISDN-BRI-NT1 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	 	 	RC2613A1..1 TR 2S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	2.4	 	RC2613A2..1TR 2S 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.4	 	RC2613A4..1TR 2S 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.4	 	RC2613A6..1TR 2S 8-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.4	 	RC2613A8..1TR 2S 1-ISDN-PRI-T1 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	 	 	RC2613AA..1TR 4S 16F 48DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N

4

 

	 	 	RC2613AB..1TR 2S 2AS 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613AB..1TR 2S 2AS 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613AB..1TR 2S 16AS 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613UC..1TR 2S 2AS 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613UD..1TR 2S 8AS 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613AC..1TR 2S 2AS 4-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613AD..1TR 2S 8AS 1-ISDN-BRI-U 16F 48DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N
	2.5	 	RC2613V1..1TR 2S 4V 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2613V2..1TR 2S 4V 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2613V4..1TR 2S ENH-T1-V/F 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2613V6..1TR 2S ENH-T1-V/F 1-ISDN-BRI-NT1 16F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	 	 	RC2620A1..1E/FE 2S 16F 64DRAM	 	Each	 	No	 	550.00	 	See Note 1	 	N
	2.5	 	RC2620A2..1E/FE 2S 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N
	2.5	 	RC2620A4..1E/FE 2S 4-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N

5

 

	2.5	 	RC2620A6..1E/FE 2S 8-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N
	2.4	 	RC2620A8..1E/FE 2S1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N
	 	 	RC2620AA..1E/FE 4S 16F 64DRAM	 	Each	 	No	 	550.00	 	See Note 1	 	N
	2.5	 	RC2620D1..1E/FE 2S 32F 64DRAM	 	Each	 	No	 	650.00	 	See Note 1	 	N
	2.5	 	RC2620D2..1E/FE 2S 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620D4..1E/FE 2S 4-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620D6..1E/FE 2S 8-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620D8..1E/FE 2S 1-ISDN-PRI-T1 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620DA..1E/FE 4S 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V1..1E/FE 2S 4V 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V2..1E/FE 2S 4V 1-ISDN-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V4..1E/FE 2S ENH-T1-V/F 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2620V6..1E/FE 2S ENH-T1-V/F 1-ISDN-BRI-NT1 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	 	 	RC2621A1..2E/FE 2S 16 64DRAM	 	Each	 	No	 	550.00	 	See Note 1	 	N
	2.4	 	RC2621A2..2E/FE 2S 1-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N

6

 

	2.4	 	RC2621A4..2E/FE 2S 4-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N
	2.4	 	RC2621A6..2E/FE 2S 8-ISDN-BRI-U 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N
	2.4	 	RC2621A8..2E/FE 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	750.00	 	See Note 1	 	N
	 	 	RC2621AA..2E/FE 4S 16F 64DRAM	 	Each	 	No	 	550.00	 	See Note 1	 	N
	2.5	 	RC2621D1..2E/FE 2S 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D2..2E/FE 2S 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D4..2E/FE 2S 4-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D6..2E/FE 2S 8-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621D8..2E/FE 2S 1-ISDN-PRI-T1 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621DA..2E/FE 4S 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V1..2E/FE 2S 4V 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V2..2E/FE 2S 4V 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V4..2E/FE 2S ENH-T1-V/F 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N
	2.5	 	RC2621V6..2E/FE 2S ENH-T1-V/F 1-ISDN-BRI-U 32F 64DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N

	 	 	Cisco MEDIUM Profile .. Features	 	 	 	 	 	 	 	 	 	 	 

7

 

	2.4	 	Note: The below Cisco 3620s are available from Manufacturer. NOTE: With some exceptions will NOT support IOS level 12.x or above..	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS.. Suggested —> 11.2.20P	 
	 	 	RC362001..1E 2S 16F 32DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N	 
	 	 	RC362002..2E 2S 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	 	 	RC362003..1TR 1E 2S 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	 	 	RC362004..2TR 2E 2S 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	 	 	RC362005..2TR 2E 4S 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	2.4	 	RC362006..1E 2S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	2.4	 	RC362007..2E 2S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N	 
	2.4	 	RC362008..2TR 2E 2S 2-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N	 
	2.5	 	RC362009..1FE 4S 16F 32DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N	 
	2.5	 	RC362009..2E 4S 16F 32DRAM	 	Each	 	No	 	800.00	 	See Note 1	 	N	 
	2.5	 	RC36200A..1E 1TR 2S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC36200B..2E 1S 1-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC36200C..2E 4S 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	2.5	 	RC36200C..1E 1TR 1S 1-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	2.5	 	RC36200D..1E 1S 1-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	 	 	RC3620A1..1E 2S 32F 64DRAM	 	Each	 	No	 	700.00	 	See Note 1	 	N	 
	 	 	RC3620A2..2E 2S 32F 64DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N	 
	 	 	RC3620A3..3E 2S 32F 64DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N	 
	 	 	RC3620A4..4E 2S 32F 64DRAM	 	Each	 	No	 	900.00	 	See Note 1	 	N	 
	

 	
 	
Cisco LARGE Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 	
 
	 	 	Note: The below Cisco 3640s are available from Manufacturer..	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P	 
	2.5	 	RC364001..2E 2S 32F 32DRAM	 	Each	 	No	 	1,000.00	 	See Note 1	 	N	 
	2.5	 	RC364001..2E 2S 16F 32DRAM	 	Each	 	No	 	1,000.00	 	See Note 1	 	N	 
	2.5	 	RC364002..2TR 2E 2S 32F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC364002..2TR 2E 2S 16F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC364003..2E 2S 8-ISDN-BRI-S/T 32F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC364003..2E 2S 8-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC364004..2TR 2E 2S 8-ISDN-BRI-S/T 32F 32DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N	 
	2.5	 	RC364004..2E 2TR 2S 8-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N	 
	2.5	 	RC364005..2E 2S 1-ISDN-PRI-T1 32F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 

8

 

	2.5	 	RC364005..2E 2S 1-ISDN-PRI-T1 16F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC364006..2TR 2E 2S 1-ISDN-PRI-T1 32F 32DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N	 
	2.5	 	RC364006..2E 2TR 2S 1-ISDN-PRI-T1 16F 32DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N	 
	2.5	 	RC364007..1FE 4S 32F 64DRAM	 	Each	 	No	 	1,300.00	 	See Note 1	 	N	 
	2.5	 	RC364007..1FE 4S 16F 64DRAM	 	Each	 	No	 	1,300.00	 	See Note 1	 	N	 
	2.5	 	RC364008..1FE 4S 1-ISDN-PRI-T1 32F 64DRAM	 	Each	 	No	 	1,500.00	 	See Note 1	 	N	 
	2.5	 	RC364008..1FE 4S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	1,500.00	 	See Note 1	 	N	 
	2.5	 	RC36400B..1TR 1E 2S 32F 32DRAM	 	Each	 	No	 	1,000.00	 	See Note 1	 	N	 
	2.5	 	RC36400B..1E 1TR 2S 16F 32DRAM	 	Each	 	No	 	1,000.00	 	See Note 1	 	N	 
	2.5	 	RC36400C..1E 2S 32F 32DRAM	 	Each	 	No	 	1,000.00	 	See Note 1	 	N	 
	2.5	 	RC36400C..1E 2S 16F 32DRAM	 	Each	 	No	 	1,000.00	 	See Note 1	 	N	 
	2.5	 	RC36400D..2E 4S 32F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC36400D..2E 4S 16F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC36400E..2TR 2E 4S 32F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC36400E..2E 2TR 4S 16F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC36400F..FE 4S 4-ISDN-BRI-S/T 32F 64DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.5	 	RC36400F..1FE 4S 4-ISDN-BRI-S/T 16F 32DRAM	 	Each	 	No	 	1,200.00	 	See Note 1	 	N	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P or 12.1.4 for L2TP	 
	 	 	RC3640A3..3E, 2S, 32F 64DRAM	 	Each	 	No	 	1,100.00	 	See Note 1	 	N	 
	 	 	RC3640A4..4E, 2S, 32F 64DRAM	 	Each	 	No	 	1,100.00	 	See Note 1	 	N	 
	2.4	 	RC3640A5..2E 2 TR 2S 16F 64DRAM	 	Each	 	No	 	1,500.00	 	See Note 1	 	N	 
	2.4	 	RC3640A6..2E 2TR 2S 1-ISDN-PRI-T1 16F 64DRAM	 	Each	 	No	 	1,700.00	 	See Note 1	 	N	 
	2.5	 	RC3640D1..2E 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640D2..2E 2TR 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640D3..2E 2S 8-ISDN-BRI-S/T 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640D4..2E 2TR 2S 8-ISDN-BRI-S/T 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640D6..2E 2TR 2S 1-ISDN-PRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640D7..1FE 4S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640D8..1FE 4S 1-ISDN-PRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DB..1E 1TR 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DC..1E 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 

9

 

	2.5	 	RC3640DD..2E 4S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DE..2E 2TR 4S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DF..1FE 4S 4-ISDN-BRI-S/T 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DG..1FE 2S 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DH..1FE 2S 1-ISDN-PRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC3640DI..1FE 2S 1-ISDNPRI-T1 32F 96DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V1A..1E 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V5A..1E 1TR 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V9A..2E 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VDA..1FE 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VHA..1FE 1TR 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VLA..2FE 2S 8AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V1B..1E 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V5B..1E 1TR 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V9B..2E 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VDB..1FE 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VHB..1FE 1TR 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VLB..2FE 1S 8AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V2A..1E 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V6A..1E 1TR 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VAA..2E 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VEA..1FE 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VIA..1FE 1TR 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VMA..2FE 2S 12AV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V2B..1E 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V6B..1E 1TR 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 

10

 

	2.5	 	RC364VAB..2E 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VEB..1FE 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VIB..1FE 1TR 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VMB..2FE 1S 12AV 1-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V3A..1E 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V7A..1E 1TR 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VBA..2E 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VFA..1FE 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VJA..1FE 1TR 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VNA..1FE 2S 24DV 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V3B..1E 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V7B..1E 1TR 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VBB..2E 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VFB..1FE 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VJB..1FE 1TR 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VNB..2FE 2S 24DV 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V3C..1E 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V7C..1E 1TR 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VBC..2E 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VFC..1FE 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VJC..1FE 1TR 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VNC..2FE 2S 24DV 8-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V3D..1E 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364V7D..1E 1TR 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VBD..2E 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 

11

 

	2.5	 	RC364VFD..1FE 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VJD..1FE 1TR 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.5	 	RC364VND..2FE 2S 24DV 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 11.2.20P	 
	 	 	RC36408E..8E 2S 16F 64DRAM	 	Each	 	No	 	1,400.00	 	See Note 1	 	N	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4	 
	 	 	RC3640H1..2E 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	2,000.00	 	See Note 1	 	N	 
	 	 	RC3640H2..2E 2TR 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	2,200.00	 	See Note 1	 	N	 
	2.5	 	RC3640H3..1FE 4S 1-HSSI 32F 128DRAM	 	Each	 	No	 	2,100.00	 	See Note 1	 	N	 
	2.4	 	RC3640H4..2E 1-HSSI 1-ISDN-PRI-T132F 128DRAM	 	Each	 	No	 	2,100.00	 	See Note 1	 	N	 
	2.5	 	RC3640H5..2E 2TR 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	2,300.00	 	See Note 1	 	N	 
	2.5	 	RC3640H5..2E 2TR 1-HSSI 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	2,300.00	 	See Note 1	 	N	 
	2.4	 	RC3640H6..1FE 1-HSSI 1-ISDN-PRI-T1 32F 128DRAM	 	Each	 	No	 	2,200.00	 	See Note 1	 	N	 
	 	 	RC3640H7..2E 2-HSSI 32F 128DRAM	 	Each	 	No	 	2,200.00	 	See Note 1	 	N	 
	 	 	RC3640H8..2E 2TR 2-HSSI 32F 128DRAM	 	Each	 	No	 	2,500.00	 	See Note 1	 	N	 
	2.5	 	RC3640H9..1FE 2-HSSI 32F 128DRAM	 	Each	 	No	 	2,300.00	 	See Note 1	 	N	 
	2.5	 	RC3640H9..1FE 3-HSSI 32F 128DRAM	 	Each	 	No	 	2,300.00	 	See Note 1	 	N	 
	 	 	RC3640HA..1-HSSI 4-ISDN-BRI-S/T 32F 128DRAM	 	Each	 	No	 	1,800.00	 	See Note 1	 	N	 
	 	 	RC3640HB..1FE 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,800.00	 	See Note 1	 	N	 
	 	 	RC3640HC..2E 2S 1-HSSI 32F 128DRAM	 	Each	 	No	 	1,900.00	 	See Note 1	 	N	 
	

 	
 	
Cisco XLARGE 1 Profile .. Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 	
 
	 	 	Note: The below Cisco 366Xs are available from Manufacturer..	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4	 
	2.5	 	RC366001..1E/FE 2E 2TR 4S 32F 128DRAM	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	2.5	 	RC366002..2E/FE 4S 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N	?
	2.4	 	RC3660A3..1E 1E/FE 2S 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	?
	2.4	 	RC3660A4..2E 2E/FE 2S 32F 128DRAM	 	Each	 	No	 	TBD	 	See Note 1	 	N	?
	 	 	RC366003..1E/FE 4S 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 

12

 

	2.5	 	CISCO 3661 ROUTER CONFIGURATIONS	 	 	 	 	 	 	 	 	 	 	 
	2.5	 	RC366001..1E/FE 2E 2TR 4S 32F 128DRAM	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	 	 	RC3661H1..1E/FE 1-HSSI 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	2.4	 	RC3661H2..1E 1E/FE, 1TR, 1-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	 	 	RC3661H3..1E/FE 2E 2TR 4S 1-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	 	 	RC3661H4..1E/FE 4S 1-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	 	 	RC3661H5..1E/FE 2E 2TR 2-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	 	 	RC3661H6..1E/FE 2-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	2.5	 	CISCO 3662 ROUTER CONFIGURATIONS	 	 	 	 	 	 	 	 	 	 	 
	2.5	 	RC366002..2E/FE 4S 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	 	 	RC3662A3..2E/FE 1E 2S 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	 	 	RC3662A4..2E/FE 2E 2S 32F 128DRAM	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	 	 	RC3662H1..2E/FE 1-HSSI 32F 128DRAM	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	 	 	RC3662H2..2E/FE 4S 1-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	 	 	RC3662H3..2E/FE 2-HSSI, 32F 128DRAM	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	

 	
 	
Cisco XLARGE 2 Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 	
 
	 	 	Note: The below Cisco 7204s are available from Manufacturer..	 
	2.4	 	The following routers are considered AT&T "Standard" Routers.. IOS Suggested —> 12.1.4	 
	2.4	 	RC724HW1..4E 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,300	 	See Note 1	 	N	 
	2.4	 	RC724HW2..4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,300	 	See Note 1	 	N	 
	2.4	 	RC724HW3..4E 4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	2.4	 	RC724HW4..4E 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 

13

 

	2.4	 	RC724HW5..4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	2.4	 	RC724HW6..4E 4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,700	 	See Note 1	 	N	 
	2.4	 	RC724HW7..8E 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,600	 	See Note 1	 	N	 
	2.4	 	RC724HW8..4TR 2HSSI FLD48 MEM128 NPE-225 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,600	 	See Note 1	 	N	 
	2.4	 	RC724HW9..8E 4TR 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	2.4	 	RC724FW1..1FE 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,600	 	See Note 1	 	N	 
	2.4	 	RC724FW2..2FE4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,900	 	See Note 1	 	N	 
	2.4	 	RC724FW3..1FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	2.4	 	RC724FW4..2FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$3,100	 	See Note 1	 	N	 
	2.4	 	RC724FW5..1FE 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,900	 	See Note 1	 	N	 
	2.4	 	RC724FW6..2E 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$3,200	 	See Note 1	 	N	 
	2.4	 	RC724XW1..4E, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,000	 	See Note 1	 	N	 
	2.4	 	RC724XW2..4TR, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,000	 	See Note 1	 	N	 

14

 

	2.4	 	RC724XW3..4E, 4TR, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET PROTOCOL	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	2.4	 	RC724XW4..8E, 4TR, 4S, FLD48, MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	2.4	 	RC724XW5..4E 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	2.4	 	RC724XW6..4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	2.4	 	RC724XW7..4E 4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	2.4	 	RC724XW8..4E 4TR 8S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	 	 	Interdomain Router Configurations	 	 	 	 	 	 	 	 	 	 	 
	2.4	 	RC724XD1..4E 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	2.4	 	RC724XD2..4TR 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,200	 	See Note 1	 	N	 
	2.4	 	RC724XD3..4E 4TR 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	2.4	 	RC724XD4..8E 4TR 4S FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,600	 	See Note 1	 	N	 
	2.4	 	RC724XD5..4E 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 
	2.4	 	RC724XD6..4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,400	 	See Note 1	 	N	 

15

 

	2.4	 	RC724XD7..4E 4TR 4S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	2.4	 	RC724XD8..4E 4TR 8S 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,000	 	See Note 1	 	N	 
	2.4	 	RC724HD1..4E 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	2.4	 	RC724HD2..4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,500	 	See Note 1	 	N	 
	2.4	 	RC724HD3..4E 4TR 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,700	 	See Note 1	 	N	 
	2.4	 	RC724HD4..4E 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,700	 	See Note 1	 	N	 
	2.4	 	RC724HD5..4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,700	 	See Note 1	 	N	 
	2.4	 	RC724HD6..4E 4TR 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,900	 	See Note 1	 	N	 
	2.4	 	RC724HD7..8E 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	2.4	 	RC724HD8..4TR 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 
	2.4	 	RC724HD9..8E 4TR 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,000	 	See Note 1	 	N	 
	2.4	 	RC724FD1..1FE 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$2,800	 	See Note 1	 	N	 

16

 

	2.4	 	RC724FD2..2FE 4S 1HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,100	 	See Note 1	 	N	 
	2.4	 	RC724FD3..1FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,000	 	See Note 1	 	N	 
	2.4	 	RC724FD4..2FE 1HSSI 2-ISDN-PRI-T1 FLD48 MEM128 NPE-225 I/O WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,300	 	See Note 1	 	N	 
	2.4	 	RC824FD5..1FE 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,100	 	See Note 1	 	N	 
	2.4	 	RC724FD6..2FE 2HSSI FLD48 MEM128 NPE-225 I/O 1PWR-SUPPLY WAN-PACKET-PROTOCOL AND IDS	 	Each	 	No	 	$3,400	 	See Note 1	 	N	 
	2.4	 	Cisco 7505 Routers (Unique Configurations) are available but require ERF to solution	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.4	 	Cisco 7507 Routers (Unique Configurations) are available but require ERF to solution	 	Each	 	No	 	TBD	 	See Note 1	 	N	 
	2.4	 	Legend: E=10bT Ethernet, FE=100bT Fast Ethernet, TR=Token Ring, S=Serial, IDS=InterDomain Switching, HSSI=High Speed Serial Interface, FDDI=Fiber Distributed Data Interface, F=Flash Memory, DRAM=Dynamic Random Access
Memory, ISDN-BRI=2 ISDN 64k Dial Connections, ISDN-PRI=23 ISDN 64k Dial Connections 1E/FE=10/100bT Ethernet, NPE-225=Network Processing Engine, RSP2= Route/Switch Processor 110Mhz I/O=Input/Output, 1PWR-SUPPLY=1 Power Supply in Chassis,
WAN-PACKET-PROTOCOL=Feature License V=VOICE, AV=Analog Voice, DV=Digital Voice, 24DV=Single Port 24 Enhanced Channel T1 Voice/Fax 8AV=8 Voice Analog Port, 12AV=12 Voice Analog Port,	 

17

   Appendix "B" (Continued)  

MDNS Router Base charges for "Non-Standard" Redundant Router Support pricing is defined below.. The base charges must be added to the monthly Redundant Router Support charges
for accurate billing. The listed Routers may or may not be available from Manufacturer or AT&T. 

	 	 	Cisco Small 1 Profile..Features	 	 	 	 	 	 	 	 	 	 
	 	 	Note: The below Cisco 1720s are available from Manufacturer..
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC172003 Cisco Small 1..1E/FE 2S 1 ISDN BRIST 16F 32DRAM	 	Each	 	No	 	500.00	 	N/A	 	 
	

 	
 	
Cisco Small 2 Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 25xxs are available from Manufacturer in the short term but EOS is on horizon.
	 	 	Cisco 1720s are a good replacement for these 25xx routers
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC250102 Cisco Small 2..1E 2S 16F 8DRAM	 	Each	 	No	 	300.00	 	N/A	 	Y
	 	 	RC250301..1E 2S 1-ISDN-BRI 16F 16DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC250302 Cisco Small 2..1E 2S1-ISDN-BRI 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC250701..1E-16H 2S 16F 16DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC250702 Cisco Small 2..1E-16H 2S 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC251402 Cisco Small 2..2E 2S 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC252002 Cisco Small 2..1E 4S ISDN 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	

 	
 	
Cisco Small 2 Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	Note: The below Cisco 25xx routers have an End of Sale (EOS) or last date manufactured of 3-27-2001
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	The Cisco 2613 is an AT&T "Standard" Router that replaces the Token Ring supported routers below
	 	 	RC250201 Cisco Small 2..1TR 2S 16F 16DRAM	 	Each	 	No	 	300.00	 	N/A	 	N
	 	 	RC250401 Cisco Small 2..1TR 2S ISDN-BRI 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC250501 Cisco Small 2..1E-8H 2S 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC251301 Cisco Small 2..1E 1TR 2S 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC251501 Cisco Small 2..2TR 2S 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	2520LF Cisco Small 2..1E 4S ISDN 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC252101 Cisco Small 2..1TR 4S ISDN 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N

18

 

	 	 	RC252201 Cisco Small 2..1E 10S ISDN 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC252301 Cisco Small 2..1TR 4S ISDN 16F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC250202 Cisco Small 2..1TR 2S 16F 8DRAM	 	Each	 	No	 	300.00	 	N/A	 	N
	 	 	RC250402 Cisco Small 2..1TR 2S ISDN-BRI 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC250502 Cisco Small 2..1E-8H 2S 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC251302 Cisco Small 2..1E 1TR 2S 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC251502 Cisco Small 2..2TR 2S 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	2520LF Cisco Small 2..1E 4S ISDN 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC252001..1E 4S ISDN 16F 16DRAM	 	Each	 	No	 	500.00	 	See Note 1	 	N
	 	 	RC252102 Cisco Small 2..1TR 4S ISDN 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC252202 Cisco Small 2..1E 10S ISDN 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC252302 Cisco Small 2..1TR 4S ISDN 16F 8DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	

 	
 	
Cisco Medium Profile..Features	
 	

 	
 	

 	
 	

 	
 	

 	
 	

 
	 	 	The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC261001 Cisco Medium..1E 2S 16F 40DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC261002 Cisco Medium..1E 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261004 Cisco Medium..1E 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261006 Cisco Medium..1E 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261008 Cisco Medium..1E 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261101 Cisco Medium..2E 2S 16F 40DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC261102 Cisco Medium..2E 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261104 Cisco Medium..2E 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261106 Cisco Medium..2E 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261108 Cisco Medium..2E 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261201 Cisco Medium..1E 1TR 2S 16F 40DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC261202 Cisco Medium..1E 1TR 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N

19

 

	 	 	RC261204 Cisco Medium..1E 1TR 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261206 Cisco Medium..1E 1TR 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261208 Cisco Medium..1E 1TR 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261301 Cisco Medium..1TR 2S 16F 40DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC261302 Cisco Medium..1TR 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261304 Cisco Medium..1TR 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261306 Cisco Medium..1TR 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC261308 Cisco Medium..1TR 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262001 Cisco Medium..1E/FE 2S 16F 40DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC262002 Cisco Medium..1E/FE 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262004 Cisco Medium..1E/FE 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262006 Cisco Medium..1E/FE 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262008 Cisco Medium..1E/FE 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262101 Cisco Medium..2E/FE 2S 16 40DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC262102 Cisco Medium..2E/FE 2S ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262104 Cisco Medium..2E/FE 2S 4ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262106 Cisco Medium..2E/FE 2S 8ISDN-BRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	 	 	RC262108 Cisco Medium..2E/FE 2S ISDN-PRI 16F 40DRAM	 	Each	 	No	 	700.00	 	N/A	 	N
	

 	
 	
Note: The below Cisco 16xxs are NOT available from Manufacturer..

The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC160101 Cisco Small 1..1E 2S 16F 10DRAM	 	Each	 	No	 	300.00	 	N/A	 	N
	 	 	RC160102 Cisco Small 1..1E 2S 12F 6DRAM	 	Each	 	No	 	300.00	 	N/A	 	N
	 	 	RC160301 Cisco Small 1..1E2S ISDN-BRI 16F 10DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	RC160302 Cisco Small 1..1E 2S ISDN-BRI 12F 6DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	1605-R Cisco Small 1..2E 2S WAN I-F 8F 16DRAM	 	Each	 	No	 	500.00	 	N/A	 	N
	 	 	1605-R Cisco Small 1..2E 2S WAN I-F 8F 12DRAM	 	Each	 	No	 	500.00	 	N/A	 	N

20

 

	

 	
 	
Note: The below Cisco 4500s are NOT available from Manufacturer..

The following routers are considered AT&T "Standard" Routers
	 	 	RC450001 Cisco Large..2E 2S 16F 32DRAM 16SH	 	Each	 	No	 	1,000.00	 	N/A	 	N
	 	 	RC450002 Cisco Large..1TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	1,000.00	 	N/A	 	N
	 	 	RC452T2S Cisco Large..2TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC450003 Cisco Large..2E 2TR 2S 16F 32DRAM 17SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC450004 Cisco Large..2E 4S 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC450005 Cisco Large..2TR 4S 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC450006 Cisco Large..2E 2TR 4S 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC450007 Cisco Large..2E 2S 9ISDN-BRI 16F 32DRAM 16SH	 	Each	 	No	 	1,400.00	 	N/A	 	N
	 	 	RC450008 Cisco Large..1TR 2S 8ISDN-BRI 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC450009 Cisco Large..2E 4S 8ISDN-BRI 16F 32DRAM 16SH	 	Each	 	No	 	1,400.00	 	N/A	 	N
	 	 	RC45000A Cisco Large..2TR 4S 8ISDN-BRI 16F 32DRAM 16SH	 	Each	 	No	 	1,400.00	 	N/A	 	N
	 	 	RC45000B Cisco Large..2E 2S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,400.00	 	N/A	 	N
	 	 	RC45000C Cisco Large..1TR 2S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	RC45000D Cisco Large..2E 4S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,400.00	 	N/A	 	N
	 	 	RC45000E Cisco Large..2TR 4S ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,400.00	 	N/A	 	N
	 	 	4500 Cisco Large..2E 1TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	 	 	4500 Cisco Large..2TR 2S 16F 32DRAM 16SH	 	Each	 	No	 	1,200.00	 	N/A	 	N
	

 	
 	
Note: The below Cisco 4700s are NOT available from Manufacturer..

The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC472E2S Cisco XLarge 1..2E 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,350.00	 	N/A	 	N
	 	 	RC471E2S Cisco XLarge 1..1TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,350.00	 	N/A	 	N
	 	 	4700 Cisco XLarge 1..2E 1TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,550.00	 	N/A	 	N
	 	 	RC472T2S Cisco XLarge 1..2TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,550.00	 	N/A	 	N
	 	 	RC472E2T2S Cisco XLarge 1..2E 2TR 2S 16F 64DRAM 16SH	 	Each	 	No	 	1,550.00	 	N/A	 	N
	 	 	RC470011 Cisco XLarge 1..2E 4S 16F 64DRAM 16SH	 	Each	 	No	 	1,350.00	 	N/A	 	N

21

 

	 	 	RC470012 Cisco XLarge 1..2TR 4S 16F 64DRAM 16SH	 	Each	 	No	 	1,550.00	 	N/A	 	N
	 	 	RC470013 Cisco XLarge 1..2E 2TR 4S 16F 64DRAM 16SH	 	Each	 	No	 	1,550.00	 	N/A	 	N
	 	 	RC470014 Cisco XLarge 1..2E 4S ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,550.00	 	N/A	 	N
	 	 	RC470015 Cisco XLarge 1..2TR 4S ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	1,750.00	 	N/A	 	N
	

 	
 	
Note: The below Cisco 4500s are NOT available from Manufacturer..

The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC45000F Cisco XLarge (W/HS Interface)..2E 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,300.00	 	N/A	 	N
	 	 	RC45000G Cisco XLarge (W/HS Interface)..2TR 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,500.00	 	N/A	 	N
	 	 	RC45000H Cisco XLarge (W/HS Interface)..FDDI 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,600.00	 	N/A	 	N
	 	 	RC45000I Cisco XLarge (W/HS Interface)..FE 4S HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,600.00	 	N/A	 	N
	 	 	RC45000J Cisco XLarge (W/HS Interface)..2E HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,500.00	 	N/A	 	N
	 	 	RC45000K Cisco XLarge (W/HS Interface)..2TR HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,700.00	 	N/A	 	N
	 	 	RC45000K Cisco XLarge (W/HS Interface)..FDDI HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,800.00	 	N/A	 	N
	 	 	RC45000M Cisco XLarge (W/HS Interface)..FE HSSI ISDN-PRI 16F 32DRAM 16SH	 	Each	 	No	 	1,800.00	 	N/A	 	N
	 	 	RC45000N Cisco XLarge (W/HS Interface)..2E 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,600.00	 	N/A	 	N
	 	 	RC45000O Cisco XLarge (W/HS Interface)..2TR 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,800.00	 	N/A	 	N
	 	 	RC45000P Cisco XLarge (W/HS Interface)..FDDI 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,900.00	 	N/A	 	N
	 	 	RC45000Q Cisco XLarge (W/HS Interface)..FE 2HSSI 16F 32DRAM 16SH	 	Each	 	No	 	1,900.00	 	N/A	 	N

22

 

	

 	
 	
Note: The below Cisco 4700s are NOT available from Manufacturer..

The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC470001 Cisco XLarge 1 (W/Opt Interfaces)..2E 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,850.00	 	N/A	 	N
	 	 	RC470002 Cisco XLarge 1 (W/Opt Interfaces)..2TR 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	1,850.00	 	N/A	 	N
	 	 	RC470003 Cisco XLarge 1 (W/Opt Interfaces)..FDDI 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC470004 Cisco XLarge 1 (W/Opt Interfaces)..FE 4S HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC470005 Cisco XLarge 1 (W/Opt Interfaces)..2E HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	2,050.00	 	N/A	 	N
	 	 	RC470006 Cisco XLarge 1 (W/Opt Interfaces)..2TR HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	2,050.00	 	N/A	 	N
	 	 	RC470007 Cisco XLarge 1 (W/Opt Interfaces)..FDDI HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC470008 Cisco XLarge 1 (W/Opt Interfaces)..FE HSSI ISDN-PRI 16F 64DRAM 16SH	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC470009 Cisco XLarge 1 (W/Opt Interfaces)..2E 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC47000A Cisco XLarge 1 (W/Opt Interfaces)..2TR 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC47000B Cisco XLarge 1 (W/Opt Interfaces)..FDDI 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,250.00	 	N/A	 	N
	 	 	RC47000C Cisco XLarge 1 (W/Opt Interfaces)..FE 2HSSI 16F 64DRAM 16SH	 	Each	 	No	 	2,250.00	 	N/A	 	N
	

 	
 	
Note: The below Cisco 7204s are NOT available from Manufacturer..

The following routers are NOT considered AT&T "Standard" Routers
	 	 	RC720401 Cisco XLarge 2..4E 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	1,950.00	 	N/A	 	N
	 	 	RC720402 Cisco XLarge 2..4TR 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	1,950.00	 	N/A	 	N
	 	 	RC720403 Cisco XLarge 2..4E 4TR 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	1,950.00	 	N/A	 	N
	 	 	RC720404 Cisco XLarge 2..8E 4TR 4S 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,150.00	 	N/A	 	N

23

 

	 	 	RC720405 Cisco XLarge 2..4E 4S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC720406 Cisco XLarge 2..4TR 4S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC720407 Cisco XLarge 2..4E 4TR 4S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC720408 Cisco XLarge 2..4E 4TR 8S 2ISDN-PRI 32F 64DRAM 16SH NPE-100	 	Each	 	No	 	2,150.00	 	N/A	 	N
	 	 	RC720409 Cisco XLarge 2 (W/Opt Interfaces)..4E 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,250.00	 	N/A	 	N
	 	 	RC72040A Cisco XLarge 2 (W/Opt Interfaces)..4TR 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,250.00	 	N/A	 	N
	 	 	RC72040B Cisco XLarge 2 (W/Opt Interfaces)..4E 4TR 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,450.00	 	N/A	 	N
	 	 	RC72040C Cisco XLarge 2 (W/Opt Interfaces)..FDDI 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,550.00	 	N/A	 	N
	 	 	RC72040D Cisco XLarge 2 (W/Opt Interfaces)..FE 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,550.00	 	N/A	 	N
	 	 	RC72040E Cisco XLarge 2 (W/Opt Interfaces)..2FE 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,850.00	 	N/A	 	N
	 	 	RC72040F Cisco XLarge 2 (W/Opt Interfaces)..FE FDDI 4S HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,850.00	 	N/A	 	N
	 	 	RC72040G Cisco XLarge 2 (W/Opt Interfaces)..4E HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,450.00	 	N/A	 	N
	 	 	RC72040H Cisco XLarge 2 (W/Opt Interfaces)..4TR HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,650.00	 	N/A	 	N
	 	 	RC72040I Cisco XLarge 2 (W/Opt Interfaces)..4E 4TR HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,650.00	 	N/A	 	N
	 	 	RC72040J Cisco XLarge 2 (W/Opt Interfaces)..FDDI HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,750.00	 	N/A	 	N
	 	 	RC72040K Cisco XLarge 2 (W/Opt Interfaces)..FE HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,750.00	 	N/A	 	N
	 	 	RC72040L Cisco XLarge 2 (W/Opt Interfaces)..2FE HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	3,050.00	 	N/A	 	N

24

 

	 	 	RC72040M Cisco XLarge 2 (W/Opt Interfaces)..FE HSSI 2ISDN-PRI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,750.00	 	N/A	 	N
	 	 	RC72040N Cisco XLarge 2 (W/Opt Interfaces)..8E 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,750.00	 	N/A	 	N
	 	 	RC72040O Cisco XLarge 2 (W/Opt Interfaces)..4TR 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,550.00	 	N/A	 	N
	 	 	RC72040P Cisco XLarge 2 (W/Opt Interfaces)..8E 4TR 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,750.00	 	N/A	 	N
	 	 	RC72040Q Cisco XLarge 2 (W/Opt Interfaces)..FDDI 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,850.00	 	N/A	 	N
	 	 	RC72040R Cisco XLarge 2 (W/Opt Interfaces)..FE 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	2,850.00	 	N/A	 	N
	 	 	RC72040S Cisco XLarge 2 (W/Opt Interfaces)..2FE 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	3,150.00	 	N/A	 	N
	 	 	RC72040T Cisco XLarge 2 (W/Opt Interfaces)..FE FDDI 2HSSI 32F 128DRAM 16SH NPE-200	 	Each	 	No	 	3,150.00	 	N/A	 	N

25

QuickLinks

Business Partner Agreement

International Services Profile

DETAILS OF OUR RELATIONSHIP (Name of Country of Lead Company) Americas

For the Participating Companies in EMEA

For the Participating Companies in Asia Pacific

SCHEDULE OF PARTICIPATING COMPANIES

List of Participating Business Partner Companies and Participating IBM Companies

IBM Business Partner Agreement Acceptance Document—United States

Appendix A. Tables

General Terms

Table of Contents

IBM Business Partner Agreement Solution Provider and Reseller Attachment for Services

Business Partner Agreement Remarketer Terms Attachment for Services

IBM Business Partner Agreement International Attachment

IBM Business Partner Agreement Attachment for Network and e-business Services for Remarketers

AT&T Global Network Services

Gold Plan Credits

Performance Bonuses

Service Description for IBM Application Hosting—EDI Services and IBM Application Hosting—Business Exchange Services

IBM Global Services

AT&T Global Network Services IBM MSA—Managed Data Network Services Billing Element Table and additional Pricing for simple one-off solutions.

Standard MDNS MAC Installation charge

MDNS MAC Installation charges for Fixed Price site option are described below. FP MAC Installation Charge includes router, DSU/CSU, circuit. FP MAC Installation charge DO NOT include POTs Line.

MDNS Premium DBG, Analog or ISDN Backup, Installation charge, When installed WITH primary MAC Install

Appendix "A"

Appendix "B"

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00045-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00045-of-00352.parquet"}]]