Document:

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                                                                   EXHIBIT 10.32

                        NINTH LOAN MODIFICATION AGREEMENT

      This Ninth Loan Modification Agreement (this "Loan Modification
Agreement") is entered into as of February 10, 2006, and effective as of
February 7, 2006, by and between SILICON VALLEY BANK, a California corporation,
with its principal place of business at 3003 Tasman Drive, Santa Clara,
California 95054 and with a loan production office located at One Newton
Executive Park, Suite 200, 2221 Washington Street, Newton, Massachusetts 02462
("Bank") and ART TECHNOLOGY GROUP, INC., a Delaware corporation with its
principal place of business at 25 First Street, Cambridge, Massachusetts 02141
("Borrower").

1. DESCRIPTION OF EXISTING INDEBTEDNESS AND OBLIGATIONS. Among other
indebtedness and obligations which may be owing by Borrower to Bank, Borrower is
indebted to Bank pursuant to a loan arrangement dated as of June 13, 2002,
evidenced by, among other documents, a certain Amended and Restated Loan and
Security Agreement dated as of June 13, 2002, between Borrower and Bank, as
amended by a certain First Loan Modification Agreement dated as of September 27,
2002, as further amended by a certain Amendment dated as of October 4, 2002, as
further amended by a certain Second Loan Modification Agreement dated as of
December 24, 2002, as further amended by a certain Third Loan Modification
Agreement dated as of October 20, 2003, as further amended by a certain Fourth
Loan Modification Agreement dated November 26, 2003, as further amended by a
certain Letter Agreement dated June 16, 2004, as further amended by a certain
Fifth Loan Modification Agreement dated June 30, 2004, as further amended by a
certain Sixth Loan Modification Agreement dated November 24, 2004, as further
amended by a certain Seventh Loan Modification Agreement dated December 21,
2004, and as further amended by a certain Eighth Loan Modification Agreement
dated December 30, 2005 (as amended, the "Loan Agreement"). Capitalized terms
used but not otherwise defined herein shall have the same meaning as in the Loan
Agreement.

2. DESCRIPTION OF COLLATERAL. Repayment of the Obligations is secured by the
Collateral as described in the Loan Agreement (together with any other
collateral security granted to Bank, the "Security Documents").

Hereinafter, the Security Documents, together with all other documents
evidencing or securing the Obligations shall be referred to as the "Existing
Loan Documents".

3. DESCRIPTION OF CHANGE IN TERMS.

      A.    Modifications to Loan Agreement.

            1.    The Loan Agreement shall be amended by deleting the following
                  text, appearing in Section 6.2 thereof:

                        "6.2  FINANCIAL STATEMENTS, REPORTS, CERTIFICATES.

                                    (a) Borrower shall deliver to Bank: (i) as
                        soon as available, but no later than one hundred twenty
                        (120) days after the last day of Borrower's fiscal year,
                        audited consolidated financial statements prepared under
                        GAAP, consistently applied, together with an unqualified
                        opinion on the financial statements from an independent
                        certified public accounting firm reasonably acceptable
                        to Bank; (ii) a prompt report of any legal actions
                        pending or threatened against Borrower or any Subsidiary
                        that could result in damages or costs to Borrower or any
                        Subsidiary of Five Hundred Thousand Dollars
                        ($500,000.00) or more; (iii) prompt notice of any
                        material change in the composition of the Intellectual
                        Property, including any subsequent ownership right of
                        Borrower in or to any Copyright, Patent or Trademark not
                        shown in any intellectual property security agreement
                        between Borrower and Bank or knowledge of an event that
                        materially adversely affects the value of the

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                        Intellectual Property; and (iv) budgets, sales
                        projections, operating plans or other financial
                        information reasonably requested by Bank."

                  and inserting in lieu thereof the following:

                        "6.2  FINANCIAL STATEMENTS, REPORTS, CERTIFICATES.

                                    (a) Borrower shall deliver to Bank: (i) as
                        soon as available, but no later than five (5) days after
                        filing, copies of all of Borrower's reports on Form 10-Q
                        and Form 10-K filed with the Securities and Exchange
                        Commission, (ii) as soon as available, but no later than
                        ninety (90) days after the last day of Borrower's fiscal
                        year, Borrower's operating plan, including balance sheet
                        and income statement, reflecting projections on a
                        quarterly basis for the upcoming fiscal year, as
                        approved by Borrower's board of directors, (iii) as soon
                        as available, but no later than one hundred twenty (120)
                        days after the last day of Borrower's fiscal year,
                        audited consolidated financial statements prepared under
                        GAAP, consistently applied, together with an unqualified
                        opinion on the financial statements from an independent
                        certified public accounting firm reasonably acceptable
                        to Bank; (iv) a prompt report of any legal actions
                        pending or threatened against Borrower or any Subsidiary
                        that could result in damages or costs to Borrower or any
                        Subsidiary of Seven Hundred Fifty Thousand Dollars
                        ($750,000.00) or more; and (v) other financial
                        information reasonably requested by Bank."

            2.    The Loan Agreement shall be amended by deleting the following
                  text, appearing in Section 6.6 thereof, in its entirety:

                        "6.6 PRIMARY ACCOUNTS. In order to permit the Bank to
                        monitor the Borrower's financial performance and
                        condition, Borrower shall maintain its primary domestic
                        depository and operating accounts with Bank. Borrower
                        shall identify to Bank, in writing, any bank or
                        securities account opened by Borrower with any
                        institution other than Bank. In addition, for each such
                        account that the Borrower at any time opens or
                        maintains, Borrower shall, at the Bank's request and
                        option, pursuant to an agreement in form and substance
                        acceptable to the Bank, cause the depositary bank or
                        securities intermediary to agree that such account is
                        the collateral of the Bank pursuant to the terms
                        hereunder. The provisions of this paragraph shall not
                        apply to deposit accounts exclusively used for payroll,
                        payroll taxes and other employee wage and benefit
                        payments to or for the benefit of the Borrower's
                        employees."

                  and inserting in lieu thereof the following:

                        "6.6 PRIMARY ACCOUNTS. In order to permit the Bank to
                        monitor the Borrower's financial performance and
                        condition, Borrower shall maintain its primary domestic
                        depository, operating and securities accounts with Bank.
                        Borrower shall identify to Bank, in writing, any bank or
                        securities account opened by Borrower with any
                        institution other than Bank. In addition, for each such
                        account that the Borrower at any time opens or
                        maintains, Borrower shall, at the Bank's request and
                        option, pursuant to an agreement in form and substance
                        acceptable to the Bank, cause the depositary bank or
                        securities intermediary to agree that such account is
                        the collateral of the Bank pursuant to the terms
                        hereunder. The provisions of this paragraph shall not
                        apply to deposit accounts exclusively used for payroll,
                        payroll taxes and other employee wage and benefit
                        payments to or for the benefit of the Borrower's
                        employees."

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            3.    The Loan Agreement shall be amended by deleting the following
                  text, appearing in Section 6.7 thereof:

                        "(B) PROFITABILITY. Borrower shall have quarterly: (i)
                        net losses of not more than (A) $4,500,000.00 for the
                        quarter ending December 31, 2004; (B) $2,000,000.00 for
                        the quarter ending March 31, 2005; (C) $500,000.00 for
                        the quarter ending June 30, 2005; (D) $1,500,000.00 for
                        the quarter ending September 30, 2005; and (ii) net
                        profit of at least One Dollar ($1.00) for the quarter
                        ending December 31, 2005, and as of the last day of each
                        quarter thereafter."

                  an inserting in lieu thereof the following:

                        "(B) PROFITABILITY. Borrower shall have quarterly net
                        profit of at least: (i) One Dollar ($1.00) for the
                        quarter ending March 31, 2006; and (ii) Five Hundred
                        Thousand Dollars ($500,000.00) for the quarter ending
                        June 30, 2006, and for each quarter thereafter."

            4.    The Loan Agreement shall be amended by deleting the following
                  Section 7.1 thereof, in its entirety:

                        "7.1 DISPOSITIONS. Convey, sell, lease, transfer or
                        otherwise dispose of (collectively a "Transfer"), or
                        permit any of its Subsidiaries to Transfer, all or any
                        part of its business or property, except for Transfers
                        (i) of Inventory in the ordinary course of business;
                        (ii) of non-exclusive licenses and similar arrangements
                        for the use of the property of Borrower or its
                        Subsidiaries in the ordinary course of business; or
                        (iii) of worn out or obsolete Equipment."

                  and inserting in lieu thereof the following:

                        "7.1 DISPOSITIONS. Convey, sell, lease, transfer or
                        otherwise dispose of (collectively a "Transfer"), or
                        permit any of its Subsidiaries to Transfer, all or any
                        part of its business or property, except for Transfers
                        (i) of Inventory in the ordinary course of business;
                        (ii) of non-exclusive licenses and similar arrangements
                        for the use of the property of Borrower or its
                        Subsidiaries in the ordinary course of business; or
                        (iii) of worn out or obsolete Equipment. Borrower shall
                        not enter into an agreement with any Person other than
                        Bank which restricts the subsequent granting of a
                        security interest in Borrower's intellectual property."

            5.    The Loan Agreement shall be amended by deleting the following
                  Section 7.5 thereof, in its entirety:

                        "7.5 ENCUMBRANCE. Create, incur, or allow any Lien on
                        any of its property, or assign or convey any right to
                        receive income, including the sale of any Accounts, or
                        permit any of its Subsidiaries to do so, except for
                        Permitted Liens, or permit any Collateral not to be
                        subject to the first priority security interest granted
                        herein. The Collateral may also be subject to Permitted
                        Liens."

                  and inserting in lieu thereof the following:

                        "7.5 ENCUMBRANCE. Create, incur, or allow any Lien on
                        any of its property, or assign or convey any right to
                        receive income, including the sale of any Accounts, or
                        permit any of its Subsidiaries to do so, except for
                        Permitted Liens, or permit any Collateral not to be
                        subject to the first priority security interest

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                        granted herein, or enter into any agreement, document,
                        instrument or other arrangement (except with or in favor
                        of Bank) with any Person which directly or indirectly
                        prohibits or has the effect of prohibiting Borrower from
                        assigning, mortgaging, pledging, granting a security
                        interest in or upon, or encumbering any of Borrower's
                        intellectual property. The Collateral may also be
                        subject to Permitted Liens."

            6.    The Loan Agreement shall be amended by deleting the following
                  definition appearing in Section 13.1 thereof:

                        ""REVOLVING MATURITY DATE" is February 7, 2006."

                  and inserting in lieu thereof the following:

                        ""REVOLVING MATURITY DATE" is January 31, 2008."

            7.    Exhibit A to the Loan Agreement is hereby replaced by Exhibit
                  A hereto.

            8.    The Compliance Certificate appearing as Exhibit D to the Loan
                  Agreement is hereby replaced with the Compliance Certificate
                  attached as Exhibit B hereto.

4. FEES. Borrower shall pay to Bank a modification fee equal to $100,000, which
fee shall be deemed fully earned as of the date, and shall be due and payable as
follows: (a) $50,000 on the date of this Loan Modification Agreement, and (b)
$50,000, on the earlier of (A) the one (1) year anniversary of the date of the
Loan Modification Agreement, and (B) the occurrence of an Event of Default.
Borrower shall reimburse Bank for all reasonable legal fees and expenses
incurred in connection with this amendment to the Existing Loan Documents.

5. RATIFICATION OF PERFECTION CERTIFICATE. Borrower hereby ratifies, confirms
and reaffirms, all and singular, the terms and disclosures contained in a
certain Perfection Certificate dated as of June 13, 2002 between Borrower and
Bank, and acknowledges, confirms and agrees the disclosures and information
Borrower provided to Bank in said Perfection Certificate has not changed, as of
the date hereof.

6. CONSISTENT CHANGES. The Existing Loan Documents are hereby amended wherever
necessary to reflect the changes described above.

7. RATIFICATION OF LOAN DOCUMENTS. Borrower hereby ratifies, confirms, and
reaffirms all terms and conditions of all security or other collateral granted
to the Bank, and confirms that the indebtedness secured thereby includes,
without limitation, the Obligations.

8. NO DEFENSES OF BORROWER. Borrower agrees that, as of this date, it has no
defenses against the obligations to pay any amounts under the Obligations.

9. CONTINUING VALIDITY. Borrower understands and agrees that in modifying the
existing Obligations, Bank is relying upon Borrower's representations,
warranties, and agreements, as set forth in the Existing Loan Documents. Except
as expressly modified pursuant to this Loan Modification Agreement, the terms of
the Existing Loan Documents remain unchanged and in full force and effect.
Bank's agreement to modifications to the existing Obligations pursuant to this
Loan Modification Agreement in no way shall obligate Bank to make any future
modifications to the Obligations. Nothing in this Loan Modification Agreement
shall constitute a satisfaction of the Obligations. It is the intention of Bank
and Borrower to retain as liable parties all makers of Existing Loan Documents,
unless the party is expressly released by Bank in writing. No maker will be
released by virtue of this Loan Modification Agreement.

10. COUNTERSIGNATURE. This Loan Modification Agreement shall become effective
only when it shall have been executed by Borrower and Bank.

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      This Loan Modification Agreement is executed as a sealed instrument under
the laws of the Commonwealth of Massachusetts as of the date first written
above.

BORROWER:                                         BANK:

ART TECHNOLOGY GROUP, INC.                        SILICON VALLEY BANK

By: /s/ Julie M. B. Bradley                       By: /s/ Irina Case
    ------------------------==--                      --------------------------
Name: Julie M. B. Bradley_                        Name: Irina Case
Title: Chief Financial Officer                    Title: Senior Vice President

            The undersigned, PRIMUS KNOWLEDGE SOLUTIONS, INC. ("Guarantor"),
ratifies, confirms and reaffirms, all and singular, the terms and conditions of
(a) a certain Unlimited Guaranty dated December 21, 2004 executed by Guarantor
in favor of Bank (the "Guaranty"), and (b) a certain Security Agreement dated as
of December 21, 2004 by and between Guarantor and Bank (the "Security
Agreement"), and acknowledges, confirms and agrees that the Guaranty and
Security Agreement shall remain in full force and effect and shall in no way be
limited by the execution of this Loan Modification Agreement, or any other
documents, instruments and/or agreements executed and/or delivered in connection
herewith.

                                                PRIMUS KNOWLEDGE SOLUTIONS, INC.

                                                By: /s/ Julie M. B. Bradley
                                                    ----------------------------
                                                Name: Julie M. B. Bradley
                                                Title: Chief Financial Officer

<PAGE>

                                    EXHIBIT A

      The Collateral consists of all of Borrower's right, title and interest in
and to the following personal property:

      All goods, Accounts (including health-care receivables), Equipment,
Inventory, contract rights or rights to payment of money, leases, license
agreements, franchise agreements, General Intangibles (except as provided
below), commercial tort claims, documents, instruments (including any promissory
notes), chattel paper (whether tangible or electronic), cash, deposit accounts,
fixtures, letters of credit rights (whether or not the letter of credit is
evidenced by a writing), securities, and all other investment property,
supporting obligations, and financial assets, whether now owned or hereafter
acquired, wherever located; and

      All Borrower's Books relating to the foregoing, and any and all claims,
rights and interests in any of the above and all substitutions for, additions,
attachments, accessories, accessions and improvements to and replacements,
products, proceeds and insurance proceeds of any or all of the foregoing.

      Notwithstanding the foregoing, the Collateral does not include any of the
following, whether now owned or hereafter acquired: any copyright rights,
copyright applications, copyright registrations and like protections in each
work of authorship and derivative work, whether published or unpublished, any
patents, patent applications and like protections, including improvements,
divisions, continuations, renewals, reissues, extensions, and
continuations-in-part of the same, trademarks, service marks and, to the extent
permitted under applicable law, any applications therefor, whether registered or
not, and the goodwill of the business of Borrower connected with and symbolized
thereby, know-how, operating manuals, trade secret rights, rights to unpatented
inventions, and any claims for damage by way of any past, present, or future
infringement of any of the foregoing; provided, however, the Collateral shall
include all Accounts, license and royalty fees and other revenues, proceeds, or
income arising out of or relating to any of the foregoing.

      Pursuant to the terms of a certain negative pledge arrangement with Bank,
Borrower has agreed not to encumber any of its copyright rights, copyright
applications, copyright registrations and like protections in each work of
authorship and derivative work, whether published or unpublished, any patents,
patent applications and like protections, including improvements, divisions,
continuations, renewals, reissues, extensions, and continuations-in-part of the
same, trademarks, service marks and, to the extent permitted under applicable
law, any applications therefor, whether registered or not, and the goodwill of
the business of Borrower connected with and symbolized thereby, know-how,
operating manuals, trade secret rights, rights to unpatented inventions, and any
claims for damage by way of any past, present, or future infringement of any of
the foregoing, without Bank's prior written consent.

<PAGE>

                                    EXHIBIT B
                             COMPLIANCE CERTIFICATE

TO: SILICON VALLEY BANK                              Date:______________________
FROM: ART TECHNOLOGY GROUP, INC.

      The undersigned authorized officer of ART TECHNOLOGY GROUP, INC.
("Borrower") certifies that under the terms and conditions of the Loan and
Security Agreement between Borrower and Bank (the "Agreement"), (1) Borrower is
in complete compliance for the period ending _______________ with all required
covenants except as noted below, (2) there are no Events of Default, (3) all
representations and warranties in the Agreement are true and correct in all
material respects on this date except as noted below; provided, however, that
such materiality qualifier shall not be applicable to any representations and
warranties that already are qualified or modified by materiality in the text
thereof; and provided, further that those representations and warranties
expressly referring to a specific date shall be true, accurate and complete in
all material respects as of such date, (4) Borrower, and each of its
Subsidiaries, has timely filed all required tax returns and reports, and
Borrower has timely paid all foreign, federal, state and local taxes,
assessments, deposits and contributions owed by Borrower except as otherwise
permitted pursuant to the terms of Section 5.6 of the Agreement, and (5) no
Liens have been levied or claims made against Borrower relating to unpaid
employee payroll or benefits of which Borrower has not previously provided
written notification to Bank. Attached are the required documents supporting the
certification. The undersigned certifies that these are prepared in accordance
with GAAP consistently applied from one period to the next except as explained
in an accompanying letter or footnotes. The undersigned acknowledges that no
borrowings may be requested at any time or date of determination that Borrower
is not in compliance with any of the terms of the Agreement, and that compliance
is determined not just at the date this certificate is delivered. Capitalized
terms used but not otherwise defined herein shall have the meanings given them
in the Agreement.

PLEASE INDICATE COMPLIANCE STATUS BY CIRCLING YES/NO UNDER "COMPLIES" COLUMN.

      REPORTING COVENANT                        REQUIRED                COMPLIES
---------------------------------  -----------------------------------  --------

Board approved operating plan      FYE within 90 days                    Yes No
Annual financial statement
 (CPA Audited)                     FYE within 120 days                   Yes No
10-Q and 10-K and CC               Within 5 days after filing with SEC   Yes No

      FINANCIAL COVENANT             REQUIRED           ACTUAL          COMPLIES
---------------------------------  ------------       ------------      --------

Maintain at all times (tested):
Minimum Liquidity (monthly)         $20,000,000        $_________        Yes No
Minimum Profitability (quarterly)              *       $_________        Yes No

-----------
*     see Section 6.7(b) of the Loan Agreement

            The following are the exceptions with respect to the certification
above: (If no exceptions exist, state "No exceptions to note.")

ART TECHNOLOGY GROUP, INC.                    BANK USE ONLY
                                              Received by: ____________________
By: ____________________________________                     AUTHORIZED SIGNER

Name:___________________________________      Date:  __________________________

Title:__________________________________      Verified: _______________________
                                                             AUTHORIZED SIGNER

                                              Date:  _________________________
                                              Compliance Status:  Yes    Noexv10w1

 

Exhibit 10.1

CENTURY BANCORP, INC.

2000 STOCK OPTION PLAN

Amended and Restated as of

December 30, 2005

	1.	 	PURPOSE

     The purpose of the Century Bancorp, Inc. 2000 Stock Option Plan is to encourage ownership of
Class A common stock of the Company by directors, officers and employees of the Company and its
Affiliates and to provide additional incentives for them to promote the success of the Company’s
business through the grant of options to purchase shares of the Company’s Class A common stock. The
2000 Stock Option Plan is intended to be an incentive stock option plan within the meaning of
Section 422 of the Code but not all Awards granted hereunder are required to be Incentive Options.

	2.	 	DEFINITIONS

     As used in this Plan the following terms shall have the respective meanings set out below,
unless the context clearly requires otherwise: 2.1. Affiliate means any corporation, partnership,
limited liability company, business trust, or other entity controlling, controlled by or under
common control with the Company.

     2.1 Award means any grant of Options pursuant to the Plan.

     2.2 Board means the Company’s Board of Directors.

     2.3 Class A Common Stock means Class A common stock, par value $1.00 per share, of the
Company.

     2.4 Code means the Internal Revenue Code of 1986, as amended from time to time, or any statute
successor thereto, and any regulations issued from time to time thereunder.

     2.5 Company means Century Bancorp, Inc., a corporation organized under the laws of the
Commonwealth of Massachusetts.

     2.6 Compensation Committee means the Compensation Committee of the Board or any other
committee of the Board delegated by the Board responsibility for the administration of the Plan, as
provided in Section 5 of the Plan.

     2.7 Grant Date means the date as of which an Option is granted, as determined under Section
7.1.

     2.8 Incentive Option means an Option which by its terms is to be treated as an “incentive
stock option” within the meaning of Section 422 of the Code.

     2.9 Market Value means the value of a share of Class A Common Stock on any date as determined
by the Compensation Committee.

     2.10 Nonstatutory Option means any Option that is not an Incentive Option.

 

 

     2.11 Option means an option to purchase shares of Class A Common Stock.

     2.12 Option Agreement means an agreement between the Company and the recipient of an Award,
setting forth the terms and conditions of the Award.

     2.13 Optionee means a Participant to whom an Award shall have been granted under the Plan.

     2.14 Participant means any holder of an outstanding Option under the Plan.

     2.15 Plan means this 2000 Stock Option Plan of the Company, as amended from time to time.

     2.16 Ten Percent Owner means a person who owns, or is deemed within the meaning of Section
422(b)(6) of the Code to own, stock possessing more than 10% of the total combined voting power of
all classes of stock of the Company (or any Affiliate). Whether a person is a Ten Percent Owner
shall be determined with respect to each Option based on the facts existing immediately prior to
the Grant Date of such Option.

	3.	 	TERM OF THE PLAN

     Unless the Plan shall have been earlier terminated by the Board, Options may be granted
hereunder at any time in the period commencing on the approval of the Plan by the Board and ending
immediately prior to the tenth anniversary of the earlier of the adoption of the Plan by the Board
or approval of the Plan by the Company’s Class B stockholders. Awards granted pursuant to the Plan
within such period shall not expire solely by reason of the termination of the Plan. Awards of
Incentive Options granted prior to approval of the Plan by the Company’s Class B stockholders are
hereby expressly conditioned upon such approval, but in the event of the failure of the Company’s
Class B stockholders to approve the Plan shall thereafter and for all purposes be deemed to
constitute Nonstatutory Options.

	4.	 	STOCK SUBJECT TO THE PLAN

     At no time shall the number of shares of Class A Common Stock issued pursuant to or subject to
outstanding Options granted under the Plan exceed 150,000 shares of Class A Common Stock; subject,
however, to the provisions of Section 8 of the Plan. For purposes of applying the foregoing
limitation, if any Option expires, terminates, or is cancelled for any reason without having been
exercised in full, the shares not purchased by the Optionee shall again be available for Options
thereafter to be granted under the Plan. Shares of Class A Common Stock issued pursuant to the Plan
may be either authorized but unissued shares or shares held by the Company in its treasury.

	5.	 	ADMINISTRATION

     The Plan shall be administered by the Compensation Committee. Subject to the provisions of the
Plan, the Compensation Committee shall have complete authority, in its discretion, to make or to
select the manner of making all necessary determinations with respect to each Option to be granted
by the Company under the Plan in addition to any other determination allowed the Compensation
Committee under the Plan including the director, employee or officer to receive the Option. In
making such determinations, the Compensation Committee may take into account the nature of the
services rendered by the respective employees, officers, and directors, their present and potential
contributions to the success of the Company and its subsidiaries, and such other factors as the
Compensation Committee in its discretion shall deem relevant. Subject to the provisions of the
Plan, the Compensation Committee shall also have complete authority to interpret the Plan, to
prescribe, amend and rescind rules and regulations relating to it, to determine the terms and
provisions of the respective Option Agreements (which need not

 

 

be identical), and to make all other determinations necessary or advisable for the
administration of the Plan. The Compensation Committee’s determinations made in good faith on
matters referred to in this Plan shall be conclusive. Without in any way limiting the foregoing,
the Compensation Committee shall at the time each Option is granted designate such Option as either
an Incentive Option or a Nonstatutory Option.

	6.	 	AUTHORIZATION AND ELIGIBILITY

     Pursuant and subject to the terms of this Plan, the Compensation Committee may grant from time
to time and at any time prior to the termination of the Plan any number of Options as the
Compensation Committee shall in its discretion determine, to any non-employee member of the Board
or of any board of directors (or similar governing authority) of any Affiliate or any employee of
or officer to one or more of the Company and its Affiliates. However, only employees of the
Company, and of any parent or subsidiary corporations of the Company, as defined in Sections 424(e)
and (f), respectively, of the Code, shall be eligible for the grant of an Incentive Option. Each
grant of an Option shall be subject to all applicable terms and conditions of the Plan, and such
other terms and conditions, not inconsistent with the terms of the Plan, as the Compensation
Committee may prescribe. No prospective Participant shall have any rights with respect to a grant
of Options, unless and until such Participant has executed an agreement evidencing the Award,
delivered a fully executed copy thereof to the Company, and otherwise complied with the applicable
terms and conditions of such Award.

	7.	 	SPECIFIC TERMS OF OPTIONS

     7.1 Date of Grant. The granting of an Option shall take place at the time specified in the
Option Agreement.

     7.2 Exercise Price. The price at which shares may be acquired under each

     Incentive Option shall be not less than 100% of the Market Value of Class A Common Stock on
the Grant Date, or not less than 110% of the Market Value of Class A Common Stock on the Grant Date
if the Optionee is a Ten Percent Owner. The price at which shares may be acquired under each
Nonstatutory Option shall not be so limited solely by reason of this Section.

     7.3 Option Period. No Incentive Option may be exercised on or after the tenth anniversary of
the Grant Date, or on or after the fifth anniversary of the Grant Date if the Optionee is a Ten
Percent Owner. The Option period under each Nonstatutory Option shall not be so limited solely by
reason of this Section.

     7.4 Exercisability. An Option may be immediately exercisable or become exercisable in such
installments, cumulative or non-cumulative, as the Compensation Committee may determine. In the
case of an Option not otherwise immediately exercisable in full, the Compensation Committee may
accelerate the exercisability of such Option in whole or in part at any time, provided the
acceleration of the exercisability of any Incentive Option would not cause the Option to fail to
comply with the provisions of Section 422 of the Code.

     7.5 Termination of Association with the Company. Unless the Compensation Committee shall
provide otherwise in the grant of a particular Option under the Plan, if the Optionee’s employment
or other association with the Company and its Affiliates is terminated, whether voluntarily or
otherwise, any outstanding Option of the Optionee shall cease to be exercisable in any respect not
later than ninety (90) days following such termination and, for the period it remains exercisable
following termination, shall be exercisable only to the extent exercisable at the date of
termination.

 

 

     7.6 Exercise of Option. An Option may be exercised by the Optionee giving written notice to
the Company, specifying the number of shares with respect to which the Option is then being
exercised. The notice shall be accompanied by payment in the form of cash, or certified or bank
check payable to the order of the Company in an amount equal to the exercise price of the shares to
be purchased or, if the Compensation Committee had so authorized on the grant of any particular
Option hereunder (and subject such conditions, if any, as the Compensation Committee may deem
necessary to avoid adverse accounting effects to the Company) by delivery of that number of shares
of Class A Common Stock having a Market Value equal to the exercise price of the shares to be
purchased. Receipt by the Company of such notice and payment shall constitute the exercise of the
Option. Within 30 days thereafter but subject to the remaining provisions of the Plan, the Company
shall deliver or cause to be delivered to the Optionee or his agent a certificate or certificates
for the number of shares then being purchased. Such shares shall be fully paid and nonassessable.
Nothing herein shall be construed to preclude the Company from participating in a so-called
“cashless exercise”, provided the Optionee or other person exercising the Option and each other
party involved in any such exercise shall comply with such procedures, and enter into such
agreements, of indemnity or otherwise, as the Company shall specify.

     7.7 Limit on Incentive Option Characterization. An Incentive Option shall be considered to be
an Incentive Option only to the extent that the number of shares of Class A Common Stock for which
the Option first becomes exercisable in a calendar year do not have an aggregate Market Value (as
of the date of the grant of the Option) in excess of the “current limit”. The current limit for any
Optionee for any calendar year shall be $100,000 minus the aggregate Market Value at the date of
grant of the number of shares of Class A Common Stock available for purchase for the first time in
the same year under each other Incentive Option previously granted to the Optionee under the Plan.
Any shares of Class A Common Stock which would cause the foregoing limit to be violated shall be
deemed to have been granted under a separate Nonstatutory Option, otherwise identical in its terms
to those of the Incentive Option.

     7.8 Notification of Disposition. Each person exercising any Incentive Option granted under
the Plan shall be deemed to have covenanted with the Company to report to the Company any
disposition of such shares prior to the expiration of the holding periods specified by Section
422(a)(1) of the Code and, if and to the extent that the realization of income in such a
disposition imposes upon the Company federal, state, local or other withholding tax requirements,
or any such withholding is required to secure for the Company an otherwise available tax deduction,
to remit to the Company an amount in cash sufficient to satisfy those requirements.

	8.	 	ADJUSTMENTS FOR CORPORATE TRANSACTIONS

     8.1. Stock Dividend, Etc. In the event of any dividend on Class A Common Stock payable in
Class A Common Stock or any split-up or contraction in the number of shares of Class A Common Stock
after the date of an Option Agreement evidencing an Award, the remaining number of shares of Class
A Common Stock subject to such Award and the price to be paid for any share subject to the Award,
if any, shall be proportionately adjusted.

     8.2. Stock Reclassification. In the event of any
reclassification or change of outstanding shares of Class A Common Stock, immediately thereafter
(and subject to further adjustment for subsequent events) any outstanding Award shall thereafter
relate to shares of stock or other securities equivalent in kind and value to those shares which
the Participant would have received if he or she had held of record the full remaining number of
shares of Class A Common Stock subject to the Award immediately prior to such reclassification or
change.

     8.3. Consolidation or Merger. In case of any consolidation or merger of the Company with or
into another company or in case of any sale or conveyance to another company or entity of the
property of the Company as a whole, any outstanding Award shall terminate and, to the extent that
the value of the

 

 

shares of stock, other securities or cash which a stockholder is entitled to receive for one
share of Class A Common Stock in connection with such transaction exceeds the option price of the
Award, the Optionee shall be entitled to receive, as determined by the Compensation Committee in
its discretion, either cash or shares of stock, including Class A Common Stock, or other securities
with a value equal to such excess amount multiplied by the number of shares he or she would have
received if he or she had exercised the Award and held the number of shares of Class A Common Stock
issued or otherwise delivered upon such exercise immediately prior to such consolidation, merger,
sale or conveyance.

     8.4. Related Matters. Any adjustment required by this Section 8 shall be determined and made
by the Compensation Committee. No fraction of a share shall be purchasable or deliverable upon
exercise, but in the event any adjustment hereunder of the number of shares covered by an Award
shall cause such number to include a fraction of a share, such number of shares shall be adjusted
to the nearest smaller whole number of shares. In the event of changes in the outstanding Class A
Common Stock by reason of any stock dividend, split-up, contraction, reclassification, or change of
outstanding shares of Class A Common Stock of the nature contemplated by this Section 8, the number
of shares of Class A Common Stock available for the purposes of the Plan as stated in Section 4
shall be correspondingly adjusted.

	9.	 	SETTLEMENT OF AWARDS

     9.1. Investment Representation. The Company shall be under no obligation to issue any shares
covered by any Award unless the shares to be issued pursuant to Awards granted under the Plan have
been effectively registered under the Securities Act of 1933, as amended, or the Participant shall
give a written representation to the Company which is satisfactory in form and substance to its
counsel and upon which the Company may reasonably rely, that he or she is acquiring the shares for
his or her own account for the purpose of investment and not with a view to, or for sale in
connection with, the distribution of any such shares.

     9.2. Registration. If the Company shall deem it necessary or desirable to register under the
Securities Act of 1933, as amended or other applicable statutes any shares of Class A Common Stock
issued or to be issued pursuant to Awards granted under the Plan, or to qualify any such shares of
Class A Common Stock for exemption from the Securities Act of 1933, as amended or other applicable
statutes, then the Company shall take such action at its own expense.

     9.3. Tax Withholding. Whenever shares of Class A Common Stock are issued or to be issued
pursuant to Awards granted under the Plan, the Company shall have the right to require the
recipient to remit to the Company an amount sufficient to satisfy federal, state, local or other
withholding tax requirements if, when, and to the extent required by law (whether so required to
secure for the Company an otherwise available tax deduction or otherwise) prior to the delivery of
any certificate or certificates for such shares. However, in such cases, Participants may elect,
subject to the approval of the Compensation Committee, to satisfy the withholding requirement, in
whole or in part, by having the Company withhold shares to satisfy their tax obligations.
Participants may only elect to have Shares withheld having a Market Value on the date the tax is to
be determined equal to the minimum statutory total tax which could be imposed on the transaction.
All elections shall be irrevocable, made in writing, signed by the Participant, and shall be
subject to any restrictions or limitations that the Compensation Committee, deems appropriate. The
obligations of the Company under the Plan shall be conditional on satisfaction of all such
withholding obligations and the Company shall, to the extent permitted by law, have the right to
deduct any such taxes from any payment of any kind otherwise due to the recipient of an Award.

 

 

10. NONTRANSFERABILITY OF AWARDS

     Except as otherwise provided in this Section, Awards shall not be transferable, and no Award
or interest therein may be sold, transferred, pledged, assigned, or otherwise alienated or
hypothecated, other than by will or by the laws of descent and distribution. All of a Participant’s
rights in any Award may be exercised during the life of the Participant only by the Participant or
the Participant’s legal representative.

11. LIMITATION OF RIGHTS IN STOCK; NO SPECIAL SERVICE RIGHTS

     A Participant shall not be deemed for any purpose to be a stockholder of the Company with
respect to any of the shares of Class A Common Stock issuable pursuant to an Award, except to the
extent that the Option shall have been exercised with respect thereto and, in addition, a
certificate shall have been issued therefor and delivered to the Participant or his agent. Nothing
contained in the Plan or in any Option Agreement shall confer upon any recipient of an Award any
right with respect to the continuation of his or her employment or other association with the
Company (or any Affiliate), or interfere in any way with the right of the Company (or any
Affiliate), at any time to terminate such employment agreement or to increase or decrease, or
otherwise adjust, the other terms and conditions of the recipient’s employment or other association
with the Company and its Affiliates.

12. TERMINATION AND AMENDMENT OF THE PLAN

     The Board may at any time terminate the Plan or make such modifications of the Plan as it
shall deem advisable. No termination or amendment of the Plan may, without the consent of any
recipient of an Award granted hereunder, adversely affect the rights of such recipient under such
Award. The Compensation Committee may amend the terms of any Award theretofore granted,
prospectively or retroactively, provided as amended such Award is consistent with the terms of the
Plan, but no such amendment shall impair the rights of the recipient of such Award without his or
her consent.

13. GOVERNING LAW

     The Plan and all Option Agreements and actions taken thereunder shall be governed, interpreted
and enforced in accordance with the laws of the Commonwealth of Massachusetts, without regard to
the conflict of laws principles thereof.

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