Document:

<PAGE>

EXHIBIT 10.2

                          KONTRON EMBEDDED COMPUTERS AG
                           Oskar-von-Miller Strasse 1
                              85386 Eching, Germany

                                 August 16, 2000

Industrial-Works Holding Co., LLC
19200 Von Karman Avenue, Suite 400
Irvine, CA 92612

Gentlemen:

         Re: Amendment to Option to Purchase Bearer Shares of Kontron

This letter confirms our agreement with respect to the amendment of the Option
to Purchase dated as of June 29, 2000 (the "Second Option"), issued by Kontron
Embedded Computers AG (the "Company") in favor of Industrial-Works Holding Co.,
LLC ("Holder"). Terms used but not defined herein are used as defined in the
Second Option.

         1.       Title of Second Option. The title of the Second Option is
                  hereby amended in its entirety to read as follows:

                               OPTION TO PURCHASE
                              62,000 BEARER SHARES
                                WITHOUT PAR VALUE

         2.       Increase in Number of Kontron Shares and FieldWorks Shares.
                  The first preliminary paragraph of the Second Option is hereby
                  amended in its entirety to read as follows:

                  This Option is issued for value received, in consideration of
                  the execution and delivery of that certain Purchase and Option
                  Agreement, dated as of June 29, 2000 (the "FWRX Agreement") by
                  and among, Fieldworks, Incorporated, a Minnesota corporation
                  ("Fieldworks"), FWRKS Acquisition Corp., a wholly owned
                  subsidiary of Kontron Embedded Computers AG, the issuer of
                  this Option, Industrial-Works Holding Co., LLC, a Delaware
                  limited liability company ("Purchaser"). Purchaser for such
                  consideration and its successors or permitted assigns
                  ("Holder"), is entitled to purchase from Kontron Embedded
                  Computers AG, a German corporation (the "Company"), 62,000
                  fully paid and nonassessable no par bearer shares of the
                  Company (the "Kontron Shares"; the "Company Stock"), in
                  exchange for a number of shares of Series B Convertible
                  Preferred Stock of Fieldworks and Series C Convertible
                  Preferred Stock of Fieldworks held by the Purchaser, which
                  preferred shares are convertible into an aggregate of
                  3,400,000 shares of common stock of Fieldworks (collectively,
                  the "Fieldworks Shares"; the "Exercise Price").
<PAGE>

         3.       Partial Exercise; Extension Expiration Date. The second
                  preliminary paragraph of the Second Option is hereby amended
                  in its entirety to read as follows: This Option may be
                  exercised with respect to 42,000 Kontron Shares after October
                  1, 2000 and prior to the Closing Date (the "First Exercise"),
                  and with respect to the remaining 20,000 Kontron Shares on the
                  Closing Date (the "Second Exercise"). The Exercise Price shall
                  be allocated between the First Exercise and the Second
                  Exercise in a manner consistent with the allocation of Kontron
                  Shares between the First Exercise and the Second Exercise. If
                  the transactions contemplated by the FWRX Agreement fail to
                  close on or before February 15, 2001, or if this Option is not
                  exercised on or prior to the Closing Date of such transactions
                  (as defined in the FWRX Agreement)(the "Closing Date"), this
                  Option shall expire and shall become null and void.

         4.       Notice of Exercise. Section 1 of the Second Option is hereby
                  amended in its entirety to read as follows: If the Holder
                  elects to exercise its rights under this Option, the Holder
                  shall provide notice to the Company after October 1, 2000 and
                  on or prior to the Closing Date of its irrevocable intent to
                  exercise this Option in accordance with the procedures
                  described below (the "Notice"), which Notice shall state
                  whether it refers to the First Exercise or the Second
                  Exercise. Once given, the Notice shall be irrevocable, and,
                  subject to Section 9, shall create a binding obligation upon
                  the Holder to transfer the Fieldworks Shares specified in the
                  Notice to the Company, and upon the Company to issue the
                  Kontron Shares to the Holder in exchange for such Fieldworks
                  Shares. Upon giving Notice to the Company, the Holder may not
                  take any action to transfer, pledge, or otherwise encumber or
                  dispose of, the Fieldworks Shares subject to the notice except
                  in connection with this Option, unless the transactions
                  contemplated hereby fail to close.

         5.       Exercise. Section 2 of the Second Option is hereby amended in
                  its entirety to read as follows: Following delivery of a
                  Notice, the rights represented by this Option and such Notice
                  shall be exercised by the Holder, for the number of the
                  Kontron Shares specified therein, by delivery to the Company
                  (or its designated representative) on the date of exercise
                  with respect to the First Exercise, and on the Closing Date
                  with respect to the Second Exercise, of payment to the Company
                  in the form of one or more stock certificates representing the
                  Fieldworks Shares, with stock powers properly endorsed and
                  signatures guaranteed, in full payment of the Exercise Price
                  for the Kontron Shares. The Kontron Shares shall be deemed to
                  be issued as of the close of business on the date of exercise
                  with respect to the First Exercise, and on the Closing Date
                  with respect to the Second Exercise. Certificates for the
                  Kontron Shares shall be delivered to Holder on the later of
                  the date such Kontron Shares are deemed to be issued and the
                  time Holder delivers the certificates representing the
                  Exercise Price. If not delivered within such time, such
                  certificates shall at Holder's option be replaced by cash
                  having a value equal to the greatest value of the Kontron
                  Shares in the period from date such Kontron Shares are deemed
                  to be issued to the date three days after the Closing Date or,
                  if later, February 28, 2001 (the "Cash Value"). Holder may, in
                  lieu thereof, require specific performance of Kontron's
                  obligation to deliver the Kontron Shares; and Holder, in its
                  sole discretion,

                                       -2-
August 16, 2000-IWHC OPTION
<PAGE>

                  may require that Kontron deliver a bank guarantee from a major
                  institutional bank satisfactory to Holder that guarantees
                  Holder that it will receive the Cash Value on March 1, 2001,
                  if Kontron has not delivered the certificates for the Kontron
                  Shares on or before February 28, 2001.

         6.       Conditions to Closing. Section 9 of the Second Option is
                  hereby amended to confirm that the closing of the transactions
                  contemplated by the First Exercise of the Option is not
                  subject to the conditions specified therein, but that the
                  closing of the transaction contemplated by the Second Exercise
                  of the Option is subject to the conditions specified therein.

         7.       Termination. Section 13 of the Second Option is hereby amended
                  to extend the November 15, 2000 dates therein to February 15,
                  2001.

         8.       Entire Agreement. This letter agreement supplements the
                  existing Second Option, which shall continue to remain in full
                  force and effect except as amended hereby.

         9.       Binding Effect. Upon execution of this letter agreement by
                  each of the parties hereto, this letter shall constitute and
                  create, and shall be deemed to constitute and create, legally
                  binding and enforceable obligations on the part of each party
                  to this letter.

                                       -3-
August 16, 2000-IWHC OPTION
<PAGE>

If the foregoing terms and conditions are acceptable to you, please so indicate
by signing and returning this letter.

                                        Very truly yours,

                                        KONTRON EMBEDDED COMPUTERS AG

                                        By: /s/ Hannes Niederauser
                                            ----------------------------------
                                            Hannes Niederhauser
                                            President and Member of
                                            Management Board

                                        By: /s/ Rudi Wieczorek
                                            ----------------------------------
                                            Rudi Wieczorek
                                            Chief Technical Officer and
                                            Member of Management Board

AGREED TO AND ACCEPTED:

INDUSTRIAL-WORKS HOLDING CO., LLC

By: /s/ Michael E. Johnson
    --------------------------------
    Michael E. Johnson
    Authorized Signatory

                                       -4-
August 16, 2000-IWHC OPTIONEXHIBIT 4.1
CTC COMMUNICATIONS GROUP, INC.
2000 FLEXIBLE STOCK PLAN

<PAGE>

CTC COMMUNICATIONS GROUP, INC.

2000 FLEXIBLE STOCK PLAN

TABLE OF CONTENTS

                                                                    Page

1. NAME AND PURPOSE                                                   1
     1.1. Name........................................................1
     1.2. Purpose.....................................................1

2. DEFINITIONS OF TERMS AND RULES OF CONSTRUCTION                     1
     2.1. General Definitions.........................................1
         2.1.1. Affiliate.............................................1
         2.1.2. Agreement.............................................1
         2.1.3. Benefit...............................................1
         2.1.4. Board.................................................1
         2.1.5. Cash Award............................................1
         2.1.6. Change of Control.....................................1
         2.1.7. Code..................................................2
         2.1.8. Company...............................................2
         2.1.9. Committee.............................................2
         2.1.10. Common Stock.........................................2
         2.1.11. Effective Date.......................................2
         2.1.12. Employee.............................................2
         2.1.13. Employer.............................................2
         2.1.14. Exchange Act.........................................2
         2.1.15. Fair Market Value....................................2
         2.1.16. Fiscal Year..........................................2
         2.1.17. ISO..................................................2
         2.1.18. NQSO.................................................2
         2.1.19. Option...............................................3
         2.1.20. Other Stock Based Award..............................3
         2.1.21. Parent...............................................3
         2.1.22. Participant..........................................3
         2.1.23. Performance Based Compensation.......................3
         2.1.24. Performance Share....................................3
         2.1.25. Plan.................................................3
         2.1.26. Reload Option........................................3
         2.1.27. [intentionally omitted]..............................3
         2.1.28. Rule 16b-3...........................................3
         2.1.29. SEC..................................................3
         2.1.30. Share................................................4
         2.1.31. SAR..................................................4
         2.1.32. Subsidiary...........................................4
     2.2. Other Definitions...........................................4
     2.3. Conflicts...................................................4

                                         i

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3. COMMON STOCK                                                       4
     3.1. Number of Shares............................................4
     3.2. Reusage.....................................................4
     3.3. Adjustments.................................................4

4. ELIGIBILITY                                                        5
     4.1. Determined By Committee.....................................5

5. ADMINISTRATION                                                     5
     5.1. Committee...................................................5
     5.2. Authority...................................................5
     5.3. Delegation..................................................6
     5.4. Determination...............................................6

6. AMENDMENT                                                          6
     6.1. Power of Board..............................................6
     6.2. Limitation..................................................6

7. TERM AND TERMINATION                                               6
     7.1. Term........................................................6
     7.2. Termination.................................................6

8. MODIFICATION OR TERMINATION OF BENEFITS                            6
     8.1. General.....................................................6
     8.2. Committee's Right...........................................7

9. CHANGE OF CONTROL                                                  7
     9.1. Right of Committee..........................................7

10. AGREEMENTS AND CERTAIN BENEFITS                                   7
     10.1. Grant Evidenced by Agreement...............................7
     10.2. Provisions of Agreement....................................7
     10.3. Transferability............................................8

11. REPLACEMENT AND TANDEM AWARDS                                     8
     11.1. Replacement................................................8
     11.2. Tandem Awards..............................................8

12. PAYMENT, DIVIDENDS, DEFERRAL AND WITHHOLDING                      8
     12.1. Payment....................................................8
     12.2. Dividend Equivalents.......................................8
     12.3. Deferral...................................................8
     12.4. Withholding................................................8

13. OPTIONS                                                           9
     13.1. Types of Options...........................................9
     13.2. Grant of ISOs and Option Price.............................9
     13.3. Other Requirements for ISOs................................9
     13.4. NQSOs......................................................9
     13.5. Determination by Committee.................................9

                                 ii

<PAGE>

14. SARS                                                              9
     14.1. Grant and Payment..........................................9
     14.2. Grant of Tandem Award......................................9
     14.3. ISO Tandem Award...........................................9
     14.4. Payment of Award...........................................9

15. ANNUAL LIMITATIONS                                               10
     15.1. Limitation on Options and SARs............................10
     15.2. Computations..............................................10

16. PERFORMANCE SHARES                                               10
     16.1. Performance Shares........................................10
     16.2. Grant.....................................................10

17. CASH AWARDS                                                      11
     17.1. Grant.....................................................11
     17.2. Rule 16b-3................................................11
     17.3. Restrictions..............................................11

18. OTHER STOCK BASED AWARDS AND OTHER BENEFITS                      11
     18.1. Other Stock Based Awards..................................11
     18.2. Other Benefits............................................11

19. MISCELLANEOUS PROVISIONS                                         11
     19.1. Underscored References....................................11
     19.2. Number and Gender.........................................11
     19.3. Unfunded Status of Plan...................................11
     19.4. Termination of Employment.................................12
     19.5. Designation of Beneficiary................................12
     19.6. Governing Law.............................................12
     19.7. Purchase for Investment...................................12
     19.8. No Employment Contract....................................12
     19.9. No Effect on Other Benefits...............................12

                                 iii

<PAGE>
                      CTC COMMUNICATIONS GROUP, INC.
                          2000 FLEXIBLE STOCK PLAN

1. NAME AND PURPOSE
   1.1. Name.
     The name of this Plan is the "CTC COMMUNICATIONS GROUP, INC. 2000
   Flexible Stock Plan."

   1.2. Purpose.

     The Company has established this Plan to attract, retain, motivate and
   reward Employees and other individuals, to encourage ownership of the
   Company's Common Stock by Employees and other individuals, and to promote
   and further the best interests of the Company by granting cash and other
   awards.

2. DEFINITIONS OF TERMS AND RULES OF CONSTRUCTION

   2.1. General Definitions.
     The following words and phrases, when used in the Plan, unless
   otherwise specifically defined or unless the context clearly otherwise
   requires, shall have the following respective meanings:

     2.1.1. Affiliate.
        "Affiliate" means a Parent or Subsidiary of the Company.

     2.1.2. Agreement.
        "Agreement" means the document which evidences the grant of any
     Benefit under the Plan and which sets forth the Benefit and the terms,
     conditions and provisions of, and restrictions relating to, such
     Benefit.

     2.1.3. Benefit.
        "Benefit" means any benefit granted to a Participant under the
     Plan.

     2.1.4. Board.
        "Board" means the Board of Directors of the Company.

     2.1.5. Cash Award.
        "Cash Award" means a Benefit payable in the form of cash.

     2.1.6. Change of Control.
        "Change of Control" means the acquisition, without the approval
     of the Board, by any "person" or "group" (as that term is used in
     Section 13(d) and 14(d)(2) of the Exchange Act), other than the
     Company or a Related Entity, of beneficial ownership (as defined in
     Rule 13d-3 under the Exchange Act) of outstanding voting securities of
     the Company carrying more than 20% of the combined voting power in the
     election of directors through a tender offer, exchange offer or
     otherwise; the liquidation or dissolution of the Company following a
     sale or other disposition of all or substantially all of its assets; a
     merger or consolidation involving the Company as a result of which
     persons who were shareholders of the Company immediately prior to the
     effective date of the merger or consolidation shall have beneficial
     ownership of less than 50% of the combined voting power in the

                    -1-

<PAGE>
     election of directors of the surviving corporation following the
     effective date of such merger or consolidation; or any time during any
     two-year period in which individuals who constituted the Board at the
     start of such period (or whose election was approved by at least
     two-thirds of the then members of the Board who were members at the
     start of the two-year period) do not constitute at least 50% of the
     Board for any reason. A Related Entity is the Parent, a Subsidiary or
     any employee benefit plan (including a trust forming a part of such a
     plan) maintained by the Parent, the Company or a Subsidiary.

     2.1.7. Code.
        "Code" means the Internal Revenue Code of 1986, as amended. Any
     reference to the Code includes the regulations promulgated pursuant to
     the Code.

     2.1.8. Company.
        "Company" means CTC COMMUNICATIONS GROUP, INC.

     2.1.9. Committee.
        "Committee" means the Committee described in Section 5.1.

     2.1.10. Common Stock..
        "Common Stock" means the Company's common stock which presently
     has a par value of $.01 per Share.

     2.1.11. Effective Date.
        "Effective Date" means the date that the Plan is approved by the
     shareholders of the Company which must occur within one year before or
     after approval by the Board. Any grants of Benefits prior to the
     approval by the shareholders of the Company shall be void if such
     approval is not obtained.

     2.1.12. Employee.
        "Employee" means any person employed by the Employer.

     2.1.13. Employer.
        "Employer" means the Company and all Affiliates.

     2.1.14. Exchange Act.
        "Exchange Act" means The Securities Exchange Act of 1934, as
     amended.

     2.1.15. Fair Market Value.
        "Fair Market Value" means the closing price of Shares on the
     Nasdaq National Market on a given date, or, in the absence of sales on
     a given date, the closing price on the Nasdaq National Market on the
     last day on which a sale occurred prior to such date.

     2.1.16. Fiscal Year.
        "Fiscal Year" means the taxable year of the Company which is the
     calendar year.

     2.1.17. ISO.
        "ISO" means an Incentive Stock Option as defined in Section 422
     of the Code.

                   -2-

<PAGE>
     2.1.18. NQSO.
        "NQSO" means a non-qualified stock Option, which is an Option
     that does not qualify as an ISO.

     2.1.19. Option.
        "Option" means an option to purchase Shares granted under the
     Plan.

     2.1.20. Other Stock Based Award.
        An award under Section 8 that is valued in whole or in part by
     reference to, or is otherwise based on, Common Stock.

     2.1.21. Parent.
        Any corporation (other than the Company or a Subsidiary) in an
     unbroken chain of corporations ending with the Company, if, at the
     time of the grant of an Option or other Benefit, each of the
     corporations (other than the Company) owns stock possessing 50% or
     more of the total combined voting power of all classes of stock in one
     of the other corporations in such chain.

     2.1.22. Participant.
        An individual who is granted a Benefit under the Plan. Benefits
     may be granted only to Employees, members of the Board, employees and
     owners of entities which are not Affiliates but which have a direct or
     indirect ownership interest in an Employer or in which an Employer has
     a direct or indirect ownership interest,  individuals who, and
     employees and owners of entities which, are customers and suppliers of
     an Employer, individuals who, and employees and owners of entities
     which, render services to an Employer, and individuals who, and
     employees and owners of entities, which have ownership or business
     affiliations with any individual or entity previously described.

     2.1.23. Performance Based Compensation.
        Compensation which meets the requirements of Section 162(m)(4)(C)
     of the Code.

     2.1.24. Performance Share.
        A Share awarded to a Participant under Section 16 of the Plan.

     2.1.25. Plan.
        The CTC COMMUNICATIONS GROUP, INC. 2000 FLEXIBLE STOCK PLAN
     and all amendments and supplements to it.

     2.1.26. Reload Option.
        An Option to purchase the number of Shares used by a Participant
     to exercise an Option and to satisfy any withholding requirement
     incident to the exercise of such Option.

     2.1.27. [intentionally omitted]

     2.1.28. Rule 16b-3.
        Rule 16b-3 promulgated by the SEC, as amended, or any successor
     rule in effect from time to time.

     2.1.29. SEC.
        The Securities and Exchange Commission.

                    -3-

<PAGE>
     2.1.30. Share.
        A share of Common Stock.

     2.1.31. SAR.
        A stock appreciation right, which is the right to receive an
     amount equal to the appreciation, if any, in the Fair Market Value of
     a Share from the date of the grant of the right to the date of its
     payment.

     2.1.32. Subsidiary.
        Any corporation, other than the Company, in an unbroken chain of
     corporations beginning with the Company if, at the time of grant of an
     Option or other Benefit, each of the corporations, other than the last
     corporation in the unbroken chain, owns stock possessing 50% or more
     of the total combined voting power of all classes of stock in one of
     the other corporations in such chain.

   2.2. Other Definitions.
     In addition to the above definitions, certain words and phrases used
   in the Plan and any Agreement may be defined in other portions of the Plan
   or in such Agreement.

   2.3. Conflicts.
     In the case of any conflict in the terms of the Plan relating to a
   Benefit, the provisions in the section of the Plan which specifically
   grants such Benefit shall control those in a different section. In the case
   of any conflict between the terms of the Plan relating to a Benefit and the
   terms of an Agreement relating to a Benefit, the terms of the Plan shall
   control.

3. COMMON STOCK
   3.1. Number of Shares.
     The number of Shares which may be issued or sold or for which Options,
   SARs or Performance Shares may be granted under the Plan shall be 1,500,000
   Shares, plus an annual increase, effective as of the first day of each
   fiscal year, commencing with 2001, equal to 5% of the number of
   outstanding Shares as of the first day of such fiscal year, but in no
   event more than 4,500,000 Shares in the aggregate. Such Shares may be
   authorized but unissued Shares, Shares held in the treasury, or both. The
   full number of Shares available may be used for any type of Option or other
   Benefit.

   3.2. Reusage.
     If an Option or SAR expires or is terminated, surrendered, or canceled
   without having been fully exercised, if Restricted Shares or Performance
   Shares are forfeited, or if any other grant results in any Shares not being
   issued, the Shares covered by such Option or SAR, grant of Restricted
   Shares, Performance Shares or other grant, as the case may be, shall again
   be available for use under the Plan. Any Shares which are used as full or
   partial payment to the Company upon exercise of an Option or for any other
   Benefit that requires a payment to the Company shall be available for
   purposes of the Plan.

   3.3. Adjustments.
     If there is any change in the Common Stock of the Company by reason of
   any stock dividend, spin-off, split-up, spin-out, recapitalization, merger,
   consolidation, reorganization, combination or exchange of shares, or
   otherwise, the number of SARs and number and class of shares available for
   Options and grants of Performance Shares and Other Stock
   Based Awards and the number of Shares subject to outstanding Options, SARs,

                  -4-

<PAGE>
   grants of Performance Shares which are not vested,
   and Other Stock Based Awards, and the price
   thereof, as applicable, shall be appropriately adjusted by the Committee.

4. ELIGIBILITY

   4.1. Determined By Committee.

     The Participants and the Benefits they receive under the Plan shall be
   determined solely by the Committee. In making its determinations, the
   Committee shall consider past, present and expected future contributions of
   Participants and potential Participants to the Employer, including, without
   limitation, the performance of, or the refraining from the performance of,
   services. Unless specifically provided otherwise herein, all determinations
   of the Committee in connection with the Plan or an Agreement shall be made
   in its sole discretion.

5. ADMINISTRATION

   5.1. Committee.

     The Plan shall be administered by the Committee. The Committee shall
   consist of the Board, unless the Board appoints a Committee of two or more
   but less than all of the Board. If the Committee does not include the
   entire Board, it shall serve at the pleasure of the Board, which may from
   time to time appoint members in substitution for members previously
   appointed and fill vacancies, however caused, in the Committee. The
   Committee may select one of its members as its Chairman and shall hold its
   meetings at such times and places as it may determine. A majority of its
   members shall constitute a quorum. All determinations of the Committee made
   at a meeting at which a quorum is present shall be made by a majority of
   its members present at the meeting. Any decision or determination reduced
   to writing and signed by a majority of the members shall be fully as
   effective as if it had been made by a majority vote at a meeting duly
   called and held.

   5.2. Authority.

     Subject to the terms of the Plan,  the Committee  shall have
   discretionary authority to:

        (a) determine the individuals to whom Benefits are granted, the
     type and amounts of Benefits to be granted and the date of issuance
     and duration of all such grants;
        (b) determine the terms, conditions and provisions of, and
     restrictions relating to, each Benefit granted;
        (c) interpret and construe the Plan and all Agreements;
        (d) prescribe, amend and rescind rules and regulations relating
     to the Plan;
        (e) determine the content and form of all Agreements;
        (f) determine all questions relating to Benefits under the Plan;
        (g) maintain accounts, records and ledgers relating to Benefits;
        (h) maintain records concerning its decisions and proceedings;
        (i) employ agents, attorneys, accountants or other persons for
     such purposes as the Committee considers necessary or desirable;
        (j) take, at any time, any action permitted by Section 9.1
     irrespective of whether any Change of Control has occurred or is
     imminent;

                  -5-

<PAGE>
        (k) determine, except to the extent otherwise provided in the
     Plan, whether and the extent to which Benefits under the Plan will be
     structured  to  conform  to  the  requirements  applicable  to
     Performance-Based Compensation, and to take such action, establish
     such procedures, and impose such restrictions at the time such
     Benefits are granted as the Committee determines to be necessary or
     appropriate to conform to such requirements; and

        (l) do and perform all acts which it may deem necessary or
     appropriate for the administration of the Plan and carry out
     the purposes of the Plan.

   5.3. Delegation.

     Except as required by Rule 16b-3 with respect to grants of Options,
   Stock Appreciation Awards, Performance Shares, Other Stock Based Awards, or
   other Benefits to individuals who are subject to Section 16 of the Exchange
   Act or as otherwise required for compliance with Rule 16b-3 or other
   applicable law, the Committee may delegate all or any part of its authority
   under the Plan to any Employee, Employees or committee.

   5.4. Determination.

     All determinations of the Committee shall be final.

6. AMENDMENT
   6.1. Power of Board.
     Except as hereinafter provided, the Board shall have the sole right
   and power to amend the Plan at any time and from time to time.

   6.2. Limitation.
     The Board may not amend the Plan, without approval of the shareholders
   of the Company:
        (a) in a manner which would cause Options which are intended to
     qualify as ISOs to fail to qualify;
        (b) in a manner which would cause the Plan to fail to meet the
     requirements of Rule 16b-3; or
        (c) in a manner which would violate applicable law.

7. TERM AND TERMINATION
   7.1. Term.
     The Plan shall commence as of the Effective Date and, subject to the
   terms of the Plan, including those requiring approval by the shareholders
   of the Company and those limiting the period over which ISOs or any other
   Benefits may be granted, shall continue in full force and effect until
   terminated.

   7.2. Termination.
     The Plan may be terminated at any time by the Board.

8. MODIFICATION OR TERMINATION OF BENEFITS

   8.1. General.
     Subject to the provisions of Section 8.2, the amendment or termination
   of the Plan shall not adversely affect a Participant's right to any Benefit
   granted prior to such amendment or termination.

                  -6-

<PAGE>
   8.2. Committee's Right.

     Any Benefit granted may be converted, modified, forfeited or canceled,
   in whole or in part, by the Committee if and to the extent permitted in the
   Plan or applicable Agreement or with the consent of the Participant to whom
   such Benefit was granted. Except as may be provided in an Agreement, the
   Committee may, in its sole discretion, in whole or in part, waive any
   restrictions or conditions applicable to, or accelerate the vesting of, any
   Benefit.

9. CHANGE OF CONTROL

   9.1. Right of Committee.

     In order to maintain a Participant's rights in the event of a Change
   of Control, the Committee, in its sole discretion, may, in any Agreement
   evidencing a Benefit, or at any time prior to, or simultaneously with or
   after a Change of Control, provide such protection as it may deem
   necessary. Without, in any way, limiting the generality of the foregoing
   sentence or requiring any specific protection, the Committee may, without
   the approval or consent of the Participant:

        (a) provide for the acceleration of any time periods relating to
     the exercise or realization of such Benefit so that such Benefit may
     be exercised or realized in full on or before a date fixed by the
     Committee;

        (b) provide for the purchase of such  Benefit,  upon the
     Participant's request, for an amount of cash equal to the amount which
     could have been attained upon the exercise or realization of such
     Benefit had such Benefit been currently exercisable or payable;

        (c) make such adjustment to the Benefits then outstanding as the
     Committee deems appropriate to reflect such transaction or change;
     and/or

        (d) cause the Benefits then outstanding to be assumed, or new
     Benefits substituted therefor, by the surviving corporation in such
     change.

10. AGREEMENTS AND CERTAIN BENEFITS

   10.1. Grant Evidenced by Agreement.

     The grant of any Benefit under the Plan may be evidenced by an
   Agreement which shall describe the specific Benefit granted and the terms
   and conditions of the Benefit. The granting of any Benefit shall be subject
   to, and conditioned upon, the recipient's execution of any Agreement
   required by the Committee. Except as otherwise provided in an Agreement,
   all capitalized terms used in the Agreement shall have the same meaning as
   in the Plan, and the Agreement shall be subject to all of the terms of the
   Plan.

                  -7-

<PAGE>
   10.2. Provisions of Agreement.
     Each Agreement shall contain such provisions that the Committee shall
   determine to be necessary, desirable and appropriate for the Benefit
   granted which may include, but not necessarily be limited to, the following
   with respect to any Benefit: description of the type of Benefit; the
   Benefit's duration; its transferability; if an Option, the exercise price,
   the exercise period and the person or persons who may exercise the Option;
   the effect upon such Benefit of the Participant's death, disability,
   changes of duties or termination of employment; the Benefit's conditions;
   when, if, and how any Benefit may be forfeited, converted into another
   Benefit, modified, exchanged for another Benefit, or replaced; and the
   restrictions on any Shares purchased or granted under the Plan.

   10.3. Transferability.
     Unless otherwise specified in an Agreement or permitted by the
   Committee, each Benefit granted shall be not transferable other than by
   will or the laws of descent and distribution and shall be exercisable
   during a Participant's lifetime only by him.

11. REPLACEMENT AND TANDEM AWARDS
   11.1. Replacement.
     The Committee may permit a Participant to elect to surrender a Benefit
   in exchange for a new Benefit.
   11.2. Tandem Awards.
     Awards may be granted by the Committee in tandem. However, no Benefit
   may be granted in tandem with an ISO except SARs.

12. PAYMENT, DIVIDENDS, DEFERRAL AND WITHHOLDING
   12.1. Payment.
     Upon the exercise of an Option or in the case of any other Benefit
   that requires a payment by a Participant to the Company, the amount due the
   Company is to be paid:
        (a) in cash, including by means of a so-called "cashless
     exercise" of an Option;
        (b) by the surrender of all or part of a Benefit (including the
     Benefit being exercised);
        (c) by the tender to the Company of Shares owned by the optionee
     and registered in his name having a Fair Market Value equal to the amount
     due to the Company;
        (d) in other property, rights and credits deemed acceptable by
     the Committee, including the Participant's promissory note;
        (e) by any combination of the payment methods specified in (a),
     (b), (c) and (d) above.
     Notwithstanding, the foregoing, any method of payment other than (a)
   may be used only with the consent of the Committee or if and to the extent
   so provided in an Agreement. The proceeds of the sale of Shares purchased
   pursuant to an Option and any payment to the Company for other Benefits
   shall be added to the general funds of the Company or to the Shares held in
   treasury, as the case may be, and used for the corporate purposes of the
   Company as the Board shall determine.

   12.2. Dividend Equivalents.
     Grants of Benefits in Shares or Share equivalents may include dividend
   equivalent payments or dividend credit rights.

   12.3. Deferral.
     The right to receive any Benefit under the Plan may, at the request of
   the Participant, be deferred for such period and upon such terms as the
   Committee shall determine, which may include crediting of interest on
   deferrals of cash and crediting of dividends on deferrals denominated in
   Shares.
   12.4. Withholding.
     The Company may, at the time any distribution is made under the Plan,
   whether in cash or in Shares, or at the time any Option is exercised,
   withhold from such distribution or Shares issuable upon the exercise of an
   Option, any amount necessary to satisfy federal, state and local income

                  -8-

<PAGE>
   and/or other tax withholding requirements with respect to such distribution
   or exercise of such Options. The Committee or the Company may require a
   participant to tender to the Company cash and/or Shares in the amount
   necessary to comply with any such withholding requirements.

13. OPTIONS

   13.1. Types of Options.
     It is intended that both ISOs and NQSOs, which may be Reload Options,
   may be granted by the Committee under the Plan.

   13.2. Grant of ISOs and Option Price.
     Each ISO must be granted to an Employee and granted within ten years
   from the earlier of the date of adoption by the Board or the Effective
   Date. The purchase price for Shares under any ISO shall be no less than the
   Fair Market Value of the Shares at the time the Option is granted.

   13.3. Other Requirements for ISOs.
     The terms of each Option which is intended to qualify as an ISO shall
   meet all requirements of Section 422 of the Code.

   13.4. NQSOs.
     The terms of each NQSO shall provide that such Option will not be
   treated as an ISO. The purchase price for Shares under any NQSO shall be no
   less than 85% of the Fair Market Value of the Shares at the time the Option
   is granted.

   13.5. Determination by Committee.
     Except as otherwise provided in Section 13.2 through Section 13.4, the
   terms of all Options shall be determined by the Committee.

14. SARS
   14.1. Grant and Payment.

     The Committee may grant SARs. Upon electing to receive payment of a
   SAR, a Participant shall receive payment in cash, in Shares, or in any
   combination of cash and Shares, as the Committee shall determine.

   14.2. Grant of Tandem Award.

     The Committee may grant SARs in tandem with an Option, in which case:
   the exercise of the Option shall cause a correlative reduction in SARs
   standing to a Participant's credit which were granted in tandem with the
   Option; and the payment of SARs shall cause a correlative reduction of the
   Shares under such Option.

   14.3. ISO Tandem Award.

     When SARs are granted in tandem with an ISO, the SARs shall have such
   terms and conditions as shall be required for the ISO to qualify as an ISO.

   14.4. Payment of Award.

     SARs shall be paid by the Company to a Participant, to the extent
   payment is elected by the Participant (and is otherwise due and payable),
   as soon as practicable after the date on which such election is made.

                  -9-

<PAGE>
15. ANNUAL LIMITATIONS

   15.1. Limitation on Options and SARs.
     The number of (a) Shares covered by Options where the purchase price
   is no less than the Fair Market Value of the Shares on the date of grant
   plus (b) SARs which may be granted to any Participant in any Fiscal Year
   shall not exceed [500,000].

   15.2. Computations.
     For purposes of Section 15.1: Shares covered by an Option that is
   canceled shall count against the maximum, and, if the exercise price under
   an Option is reduced, the transaction shall be treated as a cancellation of
   the Option and a grant of a new Option; and SARs covered by a grant of SARs
   that is canceled shall count against the maximum, and, if the Fair Market
   Value of a Share on which the appreciation under a grant of SARs will be
   calculated is reduced, the transaction will be treated as a cancellation of
   the SARs and the grant of a new grant of SARs.

16. PERFORMANCE SHARES

   16.1. Performance Shares.
     Performance Shares are the right of an individual to whom a grant of
   such Shares is made to receive Shares or cash equal to the Fair Market
   Value of such Shares at a future date in accordance with the terms and
   conditions of such grant. The terms and conditions shall be determined by
   the Committee, in its sole discretion, but generally are expected to be
   based  substantially  upon the attainment of targeted profit and/or
   performance objectives.

   16.2. Grant.
     The Committee may grant an award of Performance Shares. The number of
   Performance Shares and the terms and conditions of the grant shall be set
   forth in the applicable Agreement.

                    -10-

<PAGE>

17. CASH AWARDS

   17.1. Grant.
     The Committee may grant Cash Awards at such times and (subject to
   Section 17.2) in such amounts as it deems appropriate.

   17.2. Rule 16b-3.
     The amount of any Cash Award in any Fiscal Year to any Participant who
   is subject to Section 16 of the Exchange Act shall not exceed the greater
   of [$100,000 or 100%] of his cash compensation (excluding any Cash Award
   under this Section 17) for such Fiscal Year.

   17.3. Restrictions.
     Cash Awards may be subject or not subject to conditions (such as an
   investment requirement), restricted or nonrestricted, vested or subject to
   forfeiture and may be payable currently or in the future or both.

18. OTHER STOCK BASED AWARDS AND OTHER BENEFITS

   18.1. Other Stock Based Awards.
     The Committee shall have the right to grant Other Stock Based Awards
   which may include, without limitation, the grant of Shares based on certain
   conditions, the payment of cash based on the performance of the Common
   Stock, and the grant of securities convertible into Shares.

   18.2. Other Benefits.
     The Committee shall have the right to provide types of Benefits under
   the Plan in addition to those specifically listed, if the Committee
   believes that such Benefits would further the purposes for which the Plan
   was established.

19. MISCELLANEOUS PROVISIONS

   19.1. Underscored References.
     The underscored references contained in the Plan are included only for
   convenience, and they shall not be construed as a part of the Plan or in
   any respect affecting or modifying its provisions.

   19.2. Number and Gender.
     The masculine and neuter, wherever used in the Plan, shall refer to
   either the masculine, neuter or feminine; and, unless the context otherwise
   requires, the singular shall include the plural and the plural the
   singular.

   19.3. Unfunded Status of Plan.
     The Plan is intended to constitute an "unfunded" plan for incentive
   and deferred compensation. With respect to any payments or deliveries of
   Shares not yet made to a Participant by the Company, nothing contained
   herein shall give any rights that are greater than those of a general
   creditor of the Company. The Committee may authorize the creation of trusts
   or other arrangements to meet the obligations created under the Plan to
   deliver Shares or payments hereunder consistent with the foregoing.

                  -11-

<PAGE>
   19.4. Termination of Employment.

     If the employment of a Participant by the Company terminates for any
   reason, except as otherwise provided in an Agreement, all unexercised,
   deferred, and unpaid Benefits may be exercisable or paid only in accordance
   with rules established by the Committee. These rules may provide, as the
   Committee  may deem  appropriate,  for the  expiration,  forfeiture,
   continuation, or acceleration of the vesting of all or part of the
   Benefits.

   19.5. Designation of Beneficiary.

     A Participant may file with the Committee a written designation of a
   beneficiary or beneficiaries (subject to such limitations as to the classes
   and number of beneficiaries and contingent beneficiaries as the Committee
   may from time to time prescribe) to exercise, in the event of the death of
   the Participant, an Option, or to receive, in such event, any Benefits. The
   Committee  reserves  the right to review  and  approve  beneficiary
   designations. A Participant may from time to time revoke or change any such
   designation of beneficiary and any designation of beneficiary under the
   Plan shall be controlling over any other disposition, testamentary or
   otherwise; provided, however, that if the Committee shall be in doubt as to
   the right of any such beneficiary to exercise any Option or to receive any
   Benefit, the Committee may determine to recognize only an exercise by the
   legal representative of the recipient, in which case the Company, the
   Committee and the members thereof shall not be under any further liability
   to anyone.

   19.6. Governing Law.

     This Plan shall be construed and administered in accordance with the
   laws of the Commonwealth of Massachusetts.

   19.7. Purchase for Investment.

     The Committee may require each person purchasing Shares pursuant to an
   Option or other award under the Plan to represent to and agree with the
   Company in writing that such person is acquiring the Shares for investment
   and without a view to distribution or resale. The certificates for such
   Shares may include any legend which the Committee deems appropriate to
   reflect any restrictions on transfer. All certificates for Shares delivered
   under the Plan shall be subject to such stock-transfer orders and other
   restrictions as the Committee may deem advisable under all applicable laws,
   rules and regulations, and the Committee may cause a legend or legends to
   be put on any such certificates to make appropriate references to such
   restrictions.

   19.8. No Employment Contract.

     Neither the adoption of the Plan nor any Benefit granted hereunder
   shall confer upon any Employee any right to continued employment nor shall
   the Plan or any Benefit interfere in any way with the right of the Employer
   to terminate the employment of any of its Employees at any time.

   19.9. No Effect on Other Benefits.

     The receipt of Benefits under the Plan shall have no effect on any
   benefits to which a Participant may be entitled from the Employer, under
   another plan or otherwise, or preclude a Participant from receiving any
   such benefits.

                  -12-

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