Document:

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                                                                   Exhibit 10.11

November 13, 2001

Ken Denman
50 Cherry Hills Drive
Englewood, CO  80110

Dear Ken,

iPass Inc. (the "Company") is pleased to offer you the position of President and
Chief Executive Officer of the Company, reporting to the Board of Directors. The
following is a summary of the terms and provisions of this offer of employment.

Your first date of employment was October 30, 2001 ("Start Date"). You will be
paid an annual salary of $250,000 per year (or $10,416.67 semi-monthly), less
standard deductions and withholdings. You also will be eligible to receive an
annual bonus of up to $100,000, less standard deductions and withholdings, if
you achieve the performance goals set for the Company and for you personally.
The Board of Directors, in consultation with you, will set the goals applicable
to your first year of employment within 60 days following the Start Date, and
annually thereafter. The Company will have the sole discretion to determine
whether you and the Company have achieved these goals and to determine the
amount of any bonus. Any such bonus will be considered earned as of the
anniversary of your first date of employment (October 30) and, if earned, the
bonus will be paid to you within 45 days of this date. You must be employed by
the Company on the anniversary date to earn any such bonus.

Notwithstanding the foregoing, the Company will pay to you $25,000, less
standard deductions and withholdings, as a guaranteed portion of your first-year
bonus (the "Guaranteed Bonus"). The Guaranteed Bonus will be paid to you on a
date you choose between October 30, 2001 and January 31, 2002. If within the
first year of your employment, you resign or are terminated for Cause (as
defined in the Company's 1999 Stock Option Plan), you agree to repay the
Guaranteed Bonus and you hereby authorize the Company to deduct any such amount
to be repaid from your final check, your final vacation payout or your final
expense reimbursement.

Subject to approval of the Company's Board of Directors, you will receive an
option to purchase 2,675,300 shares of the Company's common stock (the
"Option"). The shares subject to the Option will vest over four years, with
12.5% of the shares vesting upon your completion of six months of continuous
employment, and 2.083% vesting for each month of continuous employment
thereafter. In addition, if, within eighteen (18) months of the closing of a
Corporate Transaction, (i) your employment by the Company or an affiliate is
terminated by the Company without Cause

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(as defined in the Company's 1999 Stock Option Plan) or (ii) you resign your
employment for "Good Reason" (as defined below), then all of the shares covered
by the Option will be deemed vested upon the date of such termination. For the
purposes of this agreement:

         -        "Corporate Transaction" will mean (i) the sale of all or
                  substantially all of the assets of the Company or (ii) a
                  merger of the Company with or into another entity in which the
                  stockholders of the Company immediately prior to the closing
                  of the transaction own less than a majority of the ownership
                  interest of the Company immediately following such closing.
                  For purposes of determining whether the shareholders of the
                  Company prior to the occurrence of a transaction described
                  above own less than fifty percent (50%) of the voting
                  securities of the relevant entity afterwards, only the lesser
                  of the voting power held by a person either before or after
                  the transaction shall be counted in determining that person's
                  ownership afterwards; and

         -        "Good Reason" shall mean resignation by you of your employment
                  because (i) the Company requires that you relocate to a
                  worksite that is more than 60 miles from its current principal
                  executive office, unless you agree to such a relocation; or
                  (ii) the Company reduces your monthly salary below the gross
                  rate of the then-existing rate at the time of the closing of
                  the Change of Control, unless you agree in writing to such
                  reduction.

The Option shall be subject to the terms of a separate stock option agreement
and the Company's 1999 Stock Option Plan. Subject to the terms of your option
agreement, you may exercise the Option to purchase shares prior to vesting, but
any unvested shares will remain subject to the Company's option to repurchase if
you leave employment with the Company.

During the first year of your employment, the Company will reimburse you for
reasonable actual expenses for lodging and car rental up to a maximum of $3,500
per month. Current federal tax regulations require that the Company report these
reimbursements as income. To help offset taxes that may be owed on expenses
reimbursed by the Company under this provision, the Company will provide an
annual imputed tax adjustment of 38.45% of all taxable amounts under this
provision.

During your first year of employment, the Company also will reimburse you for
one weekly roundtrip, economy class airline ticket for travel between the San
Francisco Bay Area and your current place of residence. Again, current federal
tax regulations require that the Company report these reimbursements as income.
To help offset taxes that may be owed on expenses reimbursed by the Company
under this provision, the Company will provide an annual imputed tax adjustment
of 38.45% of all taxable amounts under this provision.

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You will also be entitled to participate in the Company's standard benefit
plans, including its 401(k) plan. The Company offers its employees health,
dental, vision, life, AD&D, and short term and long term disability insurance.
The health and dental plans provide you with several options regarding your
care. Please read the enclosed information about the options available to you.
You may call Mike Badgis with any questions about health insurance or any other
Company benefits at (650) 232-4130. The Company may modify compensation and
benefits from time to time as it deems necessary.

Your employment with the Company is at the will of each party, is not for a
specific term and can be terminated by you or by the Company at any time, with
or without Cause. However, if the Company terminates your employment without
Cause (as defined in the Company's 1999 Stock Option Plan), and if you sign a
general release of all claims against the Company in a format provided by the
Company, you will receive: (1) continued payment of your then base salary for a
period of six (6) months after the termination date; (2) a lump sum amount of up
to one-half of your annual target bonus of $100,000 (the Board shall, in its
sole discretion, determine the amount of any such payment); and (3) accelerated
vesting of the Option such that any shares subject to the Option that would have
vested in the six (6) month period after your termination date will be deemed
vested as of your termination date. In the event that your employment is
terminated without Cause during the twelve month period after the closing of a
Corporate Transaction, you will receive both the severance benefits set forth in
this paragraph and the accelerated vesting of the Option specified in the fourth
paragraph of this offer letter.

Your employment pursuant to this offer is contingent on you executing the
enclosed Proprietary Information and Inventions Agreement and upon you providing
the Company with the legally required proof of your identity and authorization
to work in the United States.

This letter, along with your Proprietary Information and Inventions Agreement
and your stock option agreement, is the entire agreement between you and the
Company and it supersedes any other agreements or promises made to you by
anyone. Any additions or modifications of these terms must be in writing and
signed by you and an authorized member of the Board of Directors.

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Finally, we all look forward to working and building iPass with you. Please
signify your acceptance by signing and dating below and returning this offer
letter to me.

Sincerely,

iPASS INC.

By:  /s/ Seth Neiman

   ------------------------------------------------
     Seth Neiman, Member of the Board of Directors

Accepted By:

  /s/ Ken Denman

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Ken Denman<PAGE>
                                                                   Exhibit 10.12

[Date]

[Name]
[Address]

Dear [Name],

I am pleased to offer you the position of _______________ at iPass Inc.,
reporting to me. Your base salary will be ______ semi-monthly, plus benefits,
including the option of participating in our 401(k) Plan. If annualized, this
amount equals ___________.

You will also be eligible for an annual, discretionary bonus of ______, less
standard deductions and withholdings, paid quarterly, based upon consideration
of both your performance and the performance of the Company. iPass retains the
sole discretion to determine whether you will be provided with any such bonus
and the amount of any such bonus. In order to earn any bonus, you must be
employed by the Company on the date any such bonus is paid.

Subject to the approval of the Board of Directors of iPass, you will receive
options to purchase ______ shares of iPass' common stock, subject to a four-year
vesting schedule and other restrictions, as described in the employee
shareholder documents you will receive. In addition, your options will
accelerate upon certain events in connection with a change of control, as will
be specified in documents provided to you. To offer you potential substantial
tax savings and maximum flexibility in tax planning, you may elect to exercise
your unvested options provided that they remain subject to repurchase by the
company at the lower of the exercise price and the fair market value of iPass'
common stock on the date of repurchase by iPass. The company will provide a full
recourse loan at a market rate of interest to cover the exercise costs.

iPass offers its employees health, dental, vision, life, AD&D, and short term
and long term disability insurance. The health & dental plans provide you with
several options regarding your care. Please read the enclosed information about
the options available to you. You may call _____ with any questions about health
insurance or any other iPass benefits _______________. iPass may modify
compensation and benefits from time to time as it deems necessary.

If you accept this offer, the terms described in this letter shall be the terms
of your employment. Any additions or modifications of these terms must be in
writing and signed by yourself and the President and CEO of iPass. Your
employment pursuant to this offer is contingent on you executing the enclosed
Proprietary Information and Inventions Agreement, the Employment Agreement, and
upon you providing iPass with the legally required proof of your identity and
authorization to work in the United States.

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Employment with iPass is at the will of each party and is not for a specific
term. Your employment can be terminated by you or by the Company at any time,
with or without cause or advance notice. Any contrary representations which may
have been made to you are superseded by this offer, and this at-will
relationship can only be modified in writing by the President and CEO of iPass.
This offer is valid until ________________. Please signify your acceptance by
signing and dating below and returning this offer letter to ____________ or
myself. This offer can be faxed to _______________.

_________, your acceptance of our offer represents a unique opportunity for us
both to grow and succeed. We all want to thank you in advance for your faith in
us, and for the commitment you have made to our common vision. Finally, we all
look forward to working and building iPass with you!

Welcome aboard,                        Accepted

_________________________________       ________________________________________
Kenneth Denman, President and CEO       [Name]

                                        ________________________________________
                                        Date                      Start Date
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                          Table of Offer Letter Terms

<Table>
<Caption>
                                                         Annual    Stock    Relocation   Signing
Name                           Title          Salary     Bonus    Options    Benefits     Bonus
<S>                      <C>                 <C>        <C>       <C>       <C>          <C>
Donald C. McCauley       Vice President      $200,000   $75,000   400,000     $75,000          0
                         and Chief
                         Financial Officer

Bruce K. Posey           Vice President,      185,000    60,000   275,000      10,000          0
                         General Counsel
                         and Secretary

Roy D. Albert            Vice President       180,000    75,000   135,000           0    $12,000
                         of Product
                         Development

Anurag Lal               Vice President       200,000    80,000   177,000      75,000     30,000
                         of Business
                         Development

Bennett Barouch          Vice President       155,000    35,000   150,000                      0
                         of Engineering

Sitaraman Ravichandran   Vice President       165,000    35,000   150,000           0          0
                         of Operations

John P. Thuma            Vice President       250,000   100,000   360,000           0     50,000
                         of North American
                         Sales

Jon M. Russo             Vice President       180,000    65,000   275,000           0          0
                         of Marketing
</Table>

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