Document:

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                                                                    EXHIBIT 10.8

                AMENDED AND RESTATED DOMESTIC SUBSIDIARY GUARANTY

     THIS AMENDED AND RESTATED DOMESTIC SUBSIDIARY GUARANTY (this "Subsidiary
Guaranty") is made as of the 30th day of November, 2001 by each of the entities
which are or become a party hereto from time to time by executing a copy of this
Subsidiary Guaranty or a Joinder hereto (collectively, the "Subsidiary
Guarantors") in favor of LaSalle Bank National Association as representative of
and in its capacity as Administrative Agent for the Lenders and Issuing Bank
under the Credit Agreement referred to below (the "Administrative Agent").

                                   WITNESSETH:

     WHEREAS, CCC Information Services Inc., a Delaware corporation (the
"Borrower"), entered into that certain Amended and Restated Credit Facility
Agreement with certain lenders party thereto (the "Original Lenders") and
Administrative Agent dated as of October 29, 1998 (as heretofore amended,
restated or otherwise modified, the "Original Credit Agreement"), pursuant to
which the Original Lenders made certain loans and other financial accommodations
available to the Borrower from time to time;

     WHEREAS, in connection with the Original Credit Agreement, certain of the
Subsidiary Guarantors executed that certain Domestic Subsidiary Guaranty, dated
April 17, 2001 in favor of the Administrative Agent (as heretofore amended,
restated or otherwise modified, the "Original Guaranty");

     WHEREAS, Borrower, Administrative Agent and certain financial institutions
party to the Original Credit Agreement (the "Lenders") desire to amend and
restate the Original Credit Agreement and enter into the Second Amended and
Restated Credit Facility Agreement (as amended, restated or otherwise modified
from time to time, the "Credit Agreement"), pursuant to which the Lenders have
agreed to make certain loans and other financial accommodations available to the
Borrower from time to time;

     WHEREAS, each of the Subsidiary Guarantors will receive substantial direct
and indirect benefits from the extension of such loans and other financial
accommodations to Borrower pursuant to the Credit Agreement and is willing to
guaranty the Guaranteed Obligations (as defined below) as hereinafter set forth;
and

     WHEREAS, the Lenders have required, as a condition, among others, to
entering into the Credit Agreement, that the Original Guaranty be amended and
restated hereby and that each Subsidiary Guarantor execute and deliver this
Subsidiary Guaranty to Administrative Agent.

     NOW, THEREFORE, in consideration of the premises and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto agree as follows:

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     SECTION 1. Definitions. Terms defined in the Credit Agreement and not
otherwise defined herein have, as used herein, the respective meanings provided
for therein.

     SECTION 2. Covenants. Each of the Subsidiary Guarantors covenants that, so
long as any Lender has any Commitment outstanding under the Credit Agreement or
any amount payable under the Credit Agreement or any Note shall remain unpaid,
that it will, and, if necessary, will enable the Borrower to fully comply with
those covenants and agreements applicable to it set forth in the Credit
Agreement.

     SECTION 3. The Subsidiary Guaranty. Subject to Section 12 hereof, each of
the Subsidiary Guarantors hereby jointly and severally, unconditionally and
irrevocably, as primary obligor and not merely as surety, guarantees the full
and punctual payment when due (whether at stated maturity, upon acceleration or
otherwise, and at all times thereafter), of all obligations (monetary or
otherwise) of the Borrower to each of the Administrative Agent and each Lender
under or in connection with the Credit Agreement, the Notes, any other Loan
Document and any other document or instrument executed in connection therewith,
and all Hedging Obligations of the Borrower to any Lender or any Affiliate of a
Lender, in each case, howsoever created, arising or evidenced, whether direct or
indirect, absolute or contingent, now or hereafter existing, or due or to become
due; provided that no Subsidiary Guarantor shall become so liable with respect
to Hedging Obligations hereunder in a manner that otherwise violates any
covenant under the Credit Agreement or otherwise causes a Default under the
Credit Agreement (all of the foregoing, subject to the provisions of Section 12
hereof, being referred to collectively as the "Guaranteed Obligations"). Upon
failure by the Borrower to pay punctually any such amount and the expiration of
any applicable grace periods, each of the Subsidiary Guarantors agrees that it
shall forthwith on demand pay the amount not so paid at the place and in the
manner specified in the Credit Agreement, any Note or the relevant Loan
Document, as the case may be. This Subsidiary Guaranty is a guaranty of payment
and not of collection.

     SECTION 4. Insolvency Event of Default Under Credit Agreement. Each of the
Subsidiary Guarantors agrees that if any Event of Default shall occur under
Section 7.1.10 of the Credit Agreement, and if such event shall occur at a time
when any of the Guaranteed Obligations may not then be due and payable, such
Subsidiary Guarantor will pay to the Administrative Agent for the account of the
Lenders forthwith the full amount which would be payable hereunder by such
Subsidiary Guarantor if all Guaranteed Obligations were then due and payable.

     SECTION 5. Subsidiary Guaranty Unconditional. Subject to Section 12 hereof,
the obligations of each of the Subsidiary Guarantors hereunder shall be
unconditional and absolute and, without limiting the generality of the
foregoing, shall not be released, discharged or otherwise affected by any of the
following, whether occurring before or after receipt by the Administrative Agent
of notice of termination of this Subsidiary Guaranty:

     (i) any extension, renewal, settlement, compromise, waiver or release in
     respect of any obligation of the Borrower under the Credit Agreement, any
     Note, or any other Loan Document (other than this Subsidiary Guaranty), by
     operation of law or otherwise or any obligation of any other guarantor of
     any of the Guaranteed Obligations;

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     (ii) any modification or amendment of or supplement to the Credit
     Agreement, any Note, or any other Loan Document;

     (iii) any release, nonperfection or invalidity of any direct or indirect
     security for any obligation of the Borrower under the Credit Agreement, any
     Note, the Pledge Agreement, the Parent Guaranty, any other Loan Document,
     or any obligations of any other guarantor of any of the Guaranteed
     Obligations;

     (iv) any change in the corporate existence, structure or ownership of the
     Borrower or any other guarantor of any of the Guaranteed Obligations, or
     any insolvency, bankruptcy, reorganization or other similar proceeding
     affecting the Borrower, or any other guarantor of the Guaranteed
     Obligations, or its assets or any resulting release or discharge of any
     obligation of the Borrower, or any other guarantor of any of the Guaranteed
     Obligations;

     (v) the existence of any claim, setoff or other rights which the Subsidiary
     Guarantors may have at any time against the Borrower, any other guarantor
     of any of the Guaranteed Obligations, the Administrative Agent, any Lender
     or any other Person, whether in connection herewith or any unrelated
     transactions;

     (vi) any invalidity or unenforceability relating to or against the
     Borrower, or any other guarantor of any of the Guaranteed Obligations, for
     any reason related to the Credit Agreement, any other Loan Document, or any
     provision of applicable law or regulation purporting to prohibit the
     payment by the Borrower, or any other guarantor of the Guaranteed
     Obligations, of the principal of or interest on any Note or any other
     amount payable by the Borrower under the Credit Agreement, the Notes, or
     any other Loan Document;

     (vii) any failure or omission to enforce any right, power or remedy with
     respect to the Guaranteed Obligations or any part thereof or any agreement
     relating thereto, or any collateral securing the Guaranteed Obligations or
     any part thereof;

     (viii) the application of payments received from any source to the payment
     of indebtedness other than the Guaranteed Obligations, any part thereof or
     amounts which are not covered by this Subsidiary Guaranty even though the
     Administrative Agent or the Lenders might lawfully have elected to apply
     such payments to any part or all of the Guaranteed Obligations or to
     amounts which are not covered by this Subsidiary Guaranty; or

     (ix) any other act or omission to act or delay of any kind by the Borrower,
     any other guarantor of the Guaranteed Obligations, the Administrative
     Agent, any Lender or any other Person or any other circumstance whatsoever
     which might, but for the provisions of this paragraph, constitute a legal
     or equitable discharge of any Subsidiary Guarantor's obligations hereunder.

     SECTION 6. Discharge Only Upon Payment In Full: Reinstatement In Certain
Circumstances. The obligations of each of the Subsidiary Guarantors hereunder
shall in all respects be continuing, irrevocable, absolute and unconditional,
and shall remain in full force and effect (notwithstanding, without limitation,
the dissolution of any of the Subsidiary Guarantors or

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that at any time or from time to time no Guaranteed Obligations are outstanding)
until all Guaranteed Obligations shall have been paid in full and the
Commitments under the Credit Agreement shall have terminated or expired. If at
any time all or any part of any payment theretofore applied by the
Administrative Agent or any Lender to any of the Guaranteed Obligations is or
must be rescinded or returned by the Administrative Agent or such Lender for any
reason whatsoever (including the insolvency, bankruptcy or reorganization of the
Borrower or any of the Subsidiary Guarantors), such Guaranteed Obligations
shall, for the purposes of this Subsidiary Guaranty, to the extent that such
payment is or must be rescinded or returned, be deemed to have continued in
existence, notwithstanding such application by the Administrative Agent or such
Lender, and this Subsidiary Guaranty shall continue to be effective or be
reinstated, as the case may be, as to such Guaranteed Obligations, all as though
such application by the Administrative Agent or such Lender had not been made.

     SECTION 7. Permitted Actions Without Notice. The Administrative Agent or
any Lender may, from time to time, at its sole discretion and without notice to
the Subsidiary Guarantors (or any of them), take any or all of the following
actions: (a) retain or obtain a security interest in any property to secure any
of the Guaranteed Obligations or any obligation hereunder, (b) retain or obtain
the primary or secondary obligation of any obligor or obligors, in addition to
the Subsidiary Guarantors, with respect to any of the Guaranteed Obligations,
(c) extend or renew any of the Guaranteed Obligations for one or more periods
(whether or not longer than the original period), alter or exchange any of the
Guaranteed Obligations or release or compromise any obligation of any of the
Subsidiary Guarantors hereunder or any obligation of any nature of any other
obligor with respect to any of the Guaranteed Obligations, (d) release its
security interest in, or surrender, release or permit any substitution or
exchange for, all or any part of any property securing any of the Guaranteed
Obligations or any obligation hereunder, or extend or renew for one or more
periods (whether or not longer than the original period) or release, compromise,
alter or exchange any obligations of any nature of any obligor with respect to
any such property, and (e) resort to the Subsidiary Guarantors (or any of them)
for payment of any of the Guaranteed Obligations when due, whether or not the
Administrative Agent or such Lender shall have resorted to any property securing
any of the Guaranteed Obligations or any obligation hereunder or shall have
proceeded against any other of the Subsidiary Guarantor or any other obligor
primarily or secondarily obligated with respect to any of the Guaranteed
Obligations.

     SECTION 8. Waivers. Each of the Subsidiary Guarantors irrevocably waives:
(a) notice of acceptance hereof, presentment, demand, notice of dishonor,
protest, the benefit of any statutes of limitations and, to the fullest extent
permitted by law, any notice not provided for herein, (b) notice of the
existence or creation or non-payment of all or any of the Guaranteed Obligations
and (c) all diligence in collection or protection of or realization upon any
Guaranteed Obligations or any security for or guaranty of any Guaranteed
Obligations.

     SECTION 9. Subrogation. Each of the Subsidiary Guarantors hereby agrees not
to assert any right, claim or cause of action, including, without limitation, a
claim for subrogation, reimbursement, indemnification or otherwise, against the
Borrower arising out of or by reason of this Subsidiary Guaranty or the
obligations hereunder, including, without limitation, the payment or securing or
purchasing of any of the Guaranteed Obligations by any of the Subsidiary

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Guarantors unless and until the Guaranteed Obligations are paid in full and all
Commitments to lend under the Credit Agreement and other Loan Documents are
terminated.

     SECTION 10. Stay of Acceleration. If acceleration of the time for payment
of any amount payable by the Borrower under the Credit Agreement, any Note or
any other Loan Document is stayed upon the insolvency, bankruptcy or
reorganization of the Borrower, all such amounts otherwise subject to
acceleration under the terms of the Credit Agreement, any Note or any other Loan
Document shall nonetheless be payable by each of the Subsidiary Guarantors
hereunder forthwith on demand by the Administrative Agent made at the request of
the Required Lenders.

     SECTION 11. Acknowledgement of Benefits. Each Subsidiary Guarantor hereby
acknowledges that (i) Borrower has provided financial and other support to such
Subsidiary Guarantor, and may in the future provide further financial and other
support to such Subsidiary Guarantor, (ii) Borrower and the Subsidiary
Guarantors are together engaged in a collective business enterprise which relies
on the particular contributions of each corporation thereto, including, without
limitation, the management, know-how and administrative operations of the
Borrower, and the selling and marketing operations of the Subsidiary Guarantors,
(iii) the Lenders would not extend the financial accommodations under the Credit
Agreement to the Borrower separately and independently and that it is the
collective enterprise of the Borrower and Subsidiary Guarantors which has
induced the Lenders to extend the financial accommodations to the Borrower, and
(iv) as a result of the collective nature of the business of which it is a part,
it will derive further substantial benefits, directly and indirectly from the
extending of the financial accommodations to the Borrower under the Credit
Agreement.

     SECTION 12. Limitation on Guaranteed Obligations. Each Subsidiary
Guarantor, and by its acceptance of this Subsidiary Guaranty, the Administrative
Agent and each other Lender, hereby confirms that it is the intention of all
such Persons that this Subsidiary Guaranty and the Guaranteed Obligations of
each Subsidiary Guarantor hereunder not constitute a fraudulent transfer or
conveyance for purposes of the United States Bankruptcy Code (11 U.S.C. ss.101,
et. al.), the Uniform Fraudulent Conveyance Act, the Uniform Fraudulent Transfer
Act or any similar foreign, federal or state law to the extent applicable to
this Subsidiary Guaranty and the Guaranteed Obligations of each Subsidiary
Guarantor hereunder. To effectuate the foregoing intention, the Administrative
Agent, the other Lenders and the Subsidiary Guarantors hereby irrevocably agree
that the obligations of each Subsidiary Guarantor under this Subsidiary Guaranty
at any time shall be limited to the maximum amount as will result in the
Guaranteed Obligations of such Subsidiary Guarantor under this Subsidiary
Guaranty not constituting a fraudulent transfer or conveyance.

     SECTION 13. Notices. Any notice required or permitted to be given under
this Subsidiary Guaranty shall be sent by United States mail, telegraph, telex,
fax or nationally established overnight courier service, and shall be deemed
received (i) when received by the addressee if sent via the United States mail,
postage prepaid, (ii) when delivered to the appropriate office or machine
operator for transmission, charges prepaid, if sent by telegraph or telex
(answerback confirmed in the case of telexes), (iii) when receipt thereof by the
addressee is confirmed by telephone if sent by fax and (iv) two business days
after delivery to an overnight courier service, if sent by such service, in each
case addressed to the relevant party at the address

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set forth for such party on the signature pages hereof or to the Credit
Agreement or at such other address as may be designated by such party in a
notice sent in accordance with the terms of this Section 13 to the other
parties.

     SECTION 14. No Waivers. No failure or delay by the Administrative Agent or
any Lenders in exercising any right, power, privilege or remedy hereunder shall
operate as a waiver thereof nor shall any single or partial exercise thereof
preclude any other or further exercise thereof or the exercise of any other
right, power, privilege or remedy. The rights and remedies provided in this
Subsidiary Guaranty, the Credit Agreement, the Notes, and the other Loan
Documents shall be cumulative and not exclusive of any rights or remedies
provided by law. No action of the Administrative Agent or any Lender permitted
hereunder shall in any way affect or impair the rights of the Administrative
Agent or any Lender or the obligations of the Subsidiary Guarantors under this
Subsidiary Guaranty. For purposes of this Subsidiary Guaranty, Guaranteed
Obligations shall include all obligations of the Borrower to the Administrative
Agent or any Lender arising under or in connection with the Credit Agreement,
any Note, any other Loan Document or any other document or instrument executed
in connection therewith and all Hedging Obligations of the Borrower to any
Lender or the Affiliate of any Lender in each case notwithstanding any right or
power of the Borrower or anyone else to assert any claim or defense as to the
invalidity or unenforceability of any such obligation, and no such claim or
defense shall affect or impair the obligations of any of the Subsidiary
Guarantors hereunder.

     SECTION 15. Agency. Pursuant to the Credit Agreement, (a) this Subsidiary
Guaranty has been delivered to the Administrative Agent and (b) the
Administrative Agent has been authorized to enforce this Subsidiary Guaranty on
behalf of itself and each of the Lenders. All payments by the Subsidiary
Guarantors pursuant to this Subsidiary Guaranty shall be made to the
Administrative Agent for the benefit of the Lenders.

     SECTION 16. Successors and Assigns. This Subsidiary Guaranty is for the
benefit of the Administrative Agent and the Lenders and their respective
successors and permitted assigns. This Subsidiary Guaranty shall be binding upon
each of the Subsidiary Guarantors and their respective successors and permitted
assigns; and to the extent that the Borrower or any of the Subsidiary Guarantors
is either a partnership or a corporation, all references herein to the Borrower
and to the Subsidiary Guarantors, respectively, shall be deemed to include any
successor or successors, whether immediate or remote, to such partnership or
corporation. Other than Guaranteed Obligations under any related Hedging
Agreement, the Administrative Agent and any Lender may from time to time without
notice to the Subsidiary Guarantors (or any of them), assign or transfer any or
all of the Guaranteed Obligations or any interest therein in accordance with the
terms of the Credit Agreement; and, notwithstanding any such assignment or
transfer or any subsequent assignment or transfer thereof, such Guaranteed
Obligations shall be and remain Guaranteed Obligations for the purposes of this
Subsidiary Guaranty, and each and every immediate and successive assignee or
transferee of any of the Guaranteed Obligations or of any interest therein
shall, to the extent of the interest of such assignee or transferee in the
Guaranteed Obligations, be entitled to the benefits of this Subsidiary Guaranty
to the same extent as if such assignee or transferee were an original Lender.

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     SECTION 17. Changes in Writing. Neither this Subsidiary Guaranty nor any
provision hereof may be modified, waived, discharged or terminated orally, but
only in writing signed by each of the Subsidiary Guarantors and the
Administrative Agent.

     SECTION 18. GOVERNING LAW. THIS SUBSIDIARY GUARANTY SHALL BE GOVERNED BY
AND CONSTRUED IN ACCORDANCE WITH THE LAW OF THE STATE OF ILLINOIS APPLICABLE TO
CONTRACTS MADE AND TO BE FULLY PERFORMED IN SUCH STATE (INCLUDING, WITHOUT
LIMITATION 735 ILLINOIS COMPILED STATUES ss.105/5-5). WHEREVER POSSIBLE, EACH
PROVISION OF THIS SUBSIDIARY GUARANTY SHALL BE INTERPRETED IN SUCH MANNER AS TO
BE EFFECTIVE AND VALID UNDER APPLICABLE LAW, BUT IF ANY PROVISION OF THIS
SUBSIDIARY GUARANTY SHALL BE PROHIBITED BY OR INVALID UNDER SUCH LAW, SUCH
PROVISION SHALL BE INEFFECTIVE TO THE EXTENT OF SUCH PROHIBITION OR INVALIDITY,
WITHOUT INVALIDATING THE REMAINDER OF SUCH PROVISION OR THE REMAINING PROVISIONS
OF THIS SUBSIDIARY GUARANTY.

     SECTION 19. Counterparts. This Subsidiary Guaranty may be executed in any
number of counterparts and by the different parties hereto on separate
counterparts, and each such counterpart shall be deemed to be an original but
all such counterparts shall together constitute one and the same Subsidiary
Guaranty. At any time after the date of this Subsidiary Guaranty, one or more
additional Persons may become parties hereto by executing and delivering to the
Administrative Agent a counterpart of the Subsidiary Guaranty. Immediately upon
such execution and delivery (and without any further action), each such
additional Person will become a party to, and will be bound by all of the terms
of this Subsidiary Guaranty.

     SECTION 20. Security. This Subsidiary Guaranty may be secured by one or
more security agreements, pledge agreements, mortgages, deed of trust or other
similar documents.

     SECTION 21. JURISDICTION. ANY LITIGATION BASED HEREON, OR ARISING OUT OF,
UNDER OR IN CONNECTION WITH THIS SUBSIDIARY GUARANTY OR ANY OTHER LOAN DOCUMENT,
SHALL BE BROUGHT AND MAINTAINED EXCLUSIVELY IN THE COURTS OF THE STATE OF
ILLINOIS OR IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF
ILLINOIS; PROVIDED, THAT ANY SUIT SEEKING ENFORCEMENT AGAINST ANY COLLATERAL OR
OTHER PROPERTY MAY BE BROUGHT, AT THE AGENT'S OPTION, IN THE COURTS OF ANY
JURISDICTION WHERE SUCH COLLATERAL OR OTHER PROPERTY MAY BE FOUND. EACH OF THE
SUBSIDIARY GUARANTORS HEREBY EXPRESSLY AND IRREVOCABLY SUBMITS TO THE
JURISDICTION OF THE COURTS OF THE STATE OF ILLINOIS AND OF THE UNITED STATES
DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS FOR THE PURPOSE OF ANY SUCH
LITIGATION AS SET FORTH ABOVE. EACH OF THE SUBSIDIARY GUARANTORS FURTHER
IRREVOCABLY CONSENTS TO THE SERVICE OF PROCESS BY REGISTERED MAIL, POSTAGE
PREPAID, TO THE ADDRESS SET FORTH OPPOSITE ITS SIGNATURE HERETO (OR SUCH OTHER
ADDRESS AS IT SHALL HAVE SPECIFIED IN WRITING TO THE ADMINISTRATIVE AGENT AS ITS
ADDRESS FOR NOTICES HEREUNDER) OR BY PERSONAL SERVICE WITHIN OR WITHOUT THE
STATE OF ILLINOIS. EACH OF THE SUBSIDIARY GUARANTORS HEREBY EXPRESSLY AND
IRREVOCABLY WAIVES, TO THE

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FULLEST EXTENT PERMITTED BY LAW, ANY OBLIGATION WHICH IT MAY NOW OR HEREAFTER
HAVE TO THE LAYING OF VENUE OF ANY SUCH LITIGATION BROUGHT IN ANY SUCH COURT
REFERRED TO ABOVE AND ANY CLAIM THAT ANY SUCH LITIGATION HAS BEEN BROUGHT IN ANY
INCONVENIENT FORUM.

     SECTION 22. WAIVER OF JURY TRIAL. EACH OF THE SUBSIDIARY GUARANTORS AND (BY
ACCEPTING THE BENEFITS HEREOF) EACH OF THE ADMINISTRATIVE AGENT AND EACH LENDER,
HEREBY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING TO
ENFORCE OR DEFEND ANY RIGHTS UNDER THIS SUBSIDIARY GUARANTY, AND OTHER LOAN
DOCUMENT AND ANY AMENDMENT, INSTRUMENT, DOCUMENT OR AGREEMENT DELIVERED OR WHICH
MAY IN THE FUTURE BE DELIVERED IN CONNECTION HEREWITH OR THEREWITH OR ARISING
FROM ANY FINANCING RELATIONSHIP EXISTING IN CONNECTION WITH ANY OF THE FOREGOING
AND AGREES THAT ANY SUCH ACTION OR PROCEEDING SHALL BE TRIED BEFORE A COURT AND
NOT BEFORE A JURY.

     SECTION 23. Expenses of Enforcement. Each of the Subsidiary Guarantors
agrees to pay all reasonable costs, fees and expenses (including reasonable
attorneys' fees and charges) incurred by the Administrative Agent or any Lender
in collecting or enforcing the Subsidiary Guarantors' obligations under this
Subsidiary Guaranty.

     SECTION 24. Additional Guaranteed Obligations. The creation or existence
from time to time of additional Guaranteed Obligations to the Administrative
Agent or the Lender or any of them is hereby authorized, without notice to the
Subsidiary Guarantors (or any of them), and shall in no way affect or impair the
rights of the Administrative Agent or the Lender or the obligations of the
Subsidiary Guarantors under this Subsidiary Guaranty, including each of the
Subsidiary Guarantors guaranty of such additional Guaranteed Obligations.

     SECTION 25. References to Original Guaranty. This Subsidiary Guaranty shall
become effective, and shall amend and restate the Original Guaranty upon the
execution of this Subsidiary Guaranty by the parties signatory hereto as of the
date hereof (the "Effective Date"); and from and after the Effective Date, (i)
all references made to the Original Guaranty in the Loan Documents or in any
other instrument or document shall, without more, be deemed to refer to this
Subsidiary Guaranty, as may hereafter be amended, restated or otherwise
modified, and (ii) the Original Guaranty shall be deemed amended and restated in
its entirety hereby.

                             SIGNATURE PAGE FOLLOWS

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       SIGNATURE PAGE TO AMENDED AND RESTATED DOMESTIC SUBSIDIARY GUARANTY

     IN WITNESS WHEREOF, each of the Subsidiary Guarantors has caused this
Domestic Subsidiary Guaranty to be duly executed by its authorized officer as of
the date indicated.

CCC CONSUMER SERVICES INC.                  CCC PARTSCO HOLDINGS, INC.

By:  /s/ Reid E. Simpson                    By:  /s/ Reid E. Simpson
   ---------------------------------           ---------------------------------
     Name:  Reid E. Simpson                     Name:  Reid E. Simpson
     Title: Executive Vice President,           Title: Executive Vice President,
            Chief Financial Officer and                Chief Financial Officer
            Treasurer                                  and Treasurer

Address:                                    Address:

444 Merchandise Mart                        444 Merchandise Mart
Chicago, IL  60654                          Chicago, IL  60654

CCC CONSUMER SERVICES SOUTHEAST INC.        ASSET MANAGEMENT INC.

By:  /s/ Reid E. Simpson                    By:      /s/ Reid E. Simpson
   ---------------------------------           ---------------------------------
     Name:  Reid E. Simpson                     Name:  Reid E. Simpson
     Title: Executive Vice President,           Title: Executive Vice President,
            Chief Financial Officer and                Chief Financial Officer
            Treasurer                                  and Treasurer
Address:
                                            Address:
1100 South State Road 7, Suite 201
Margate, FL  33068                          444 Merchandise Mart
                                            Chicago, IL  60654

<PAGE>

           FORM OF JOINDER TO AMENDED AND RESTATED SUBSIDIARY GUARANTY

     The undersigned hereby joins in that certain Amended and Restated Domestic
Subsidiary Guaranty (the "Subsidiary Guaranty") originally executed and
delivered by ____________________________ (the "Original Subsidiary Guarantors")
(as may be amended, restated, or otherwise modified from time to time, the
"Subsidiary Guaranty") for purposes of becoming a party thereto as one of the
"Subsidiary Guarantors" and agrees to comply with all of the terms and
conditions of the Subsidiary Guaranty. The obligations of the undersigned under
the Subsidiary Guaranty shall be joint and several with the obligations of all
other Subsidiary Guarantors including the Original Subsidiary Guarantors,
regardless of whether such obligations arose or accrued heretofore or shall
arise hereafter. The undersigned acknowledges and agrees that each Subsidiary
Guarantor shall be liable for the full amount of the Guaranteed Obligations
subject to Section 12 of the Subsidiary Guaranty and the rights of reimbursement
and contribution set forth in Section 9 thereof.

     Any and all references in the Subsidiary Guaranty or any other Loan
Documents to "Subsidiary Guarantors," whether jointly or severally, shall be
deemed to refer to the Original Subsidiary Guarantors, any other Subsidiary
Guarantors which have executed a Joinder to the Subsidiary Guaranty and/or the
undersigned, as the case may be.

     IN WITNESS WHEREOF, the undersigned has executed this Joinder as of
______________.

                                            ------------------------------------

                                            By:
                                               ---------------------------------
                                            Title:
                                                  ------------------------------<PAGE>
                                                                    EXHIBIT 10.9

                      AMENDED AND RESTATED PLEDGE AGREEMENT

     This Amended and Restated Pledge Agreement ("Agreement") is dated as of
November 30, 2001, between CCC Information Services Group Inc., a Delaware
corporation (the "Pledgor"), and LaSalle Bank National Association, as
Administrative Agent (in such capacity, the "Agent") and representative of the
Lenders and Issuing Bank under the Credit Agreement referred to below. Terms
capitalized and used herein which are not otherwise defined herein shall have
the meanings given them in the Credit Agreement referred to below.

                                    Recitals

     WHEREAS, CCC Information Services Inc. (the "Borrower"), the Agent and
certain lenders (the "Original Lenders") entered into that certain Amended and
Restated Credit Facility Agreement dated as of October 29, 1998 (as heretofore
amended or otherwise modified, the "Original Credit Agreement") pursuant to
which the Original Lenders agreed to make loans and certain other extensions of
credit and financial accommodations to Borrower;

     WHEREAS, pursuant to the Original Credit Agreement, the Pledgor executed in
favor of the Agent, as representative of the Original Lenders, a Guaranty (the
"Original Guaranty") pursuant to which the Pledgor has guaranteed the payment
and performance of all of the Obligations (as defined in the Original Guaranty)
and a Pledge Agreement (the "Original Pledge Agreement") pursuant to which all
of Pledgor's obligations under the Original Guaranty were secured by, among
other things, a pledge of all of Borrower's capital stock;

     WHEREAS, the Borrower, the Agent and certain financial institutions party
to the Original Credit Agreement (the "Lenders") are entering into the Second
Amended and Restated Credit Agreement (as amended, restated or otherwise
modified from time to time, the "Credit Agreement") pursuant to which the
Pledgor is amending and restating the Original Guaranty by entering into an
Amended and Restated Guaranty (as amended, restated or supplemented from time to
time, the "Guaranty");

     WHEREAS, the Lenders have required as a condition, among others, to the
effectiveness of the Credit Agreement and making Advances thereunder and in
order to secure the prompt and complete payment, observance and performance of
(i) all of the Obligations (as defined in the Guaranty) and (ii) all of the
Pledgor's obligations and liabilities under this Agreement (all such obligations
and liabilities of the Pledgor collectively referred to herein as the
"Liabilities") that the Pledgor execute and deliver this Agreement to the Agent;
and

     WHEREAS, the Pledgor is the owner of all of the shares of the issued and
outstanding capital stock of Borrower.

     NOW, THEREFORE, for and in consideration of the foregoing and of any
financial accommodations or extensions of credit (including, without limitation,
any loan or advance by renewal, refinancing or extension of the agreements
described hereinabove or otherwise)

<PAGE>

heretofore, now or hereafter made to or for the benefit of the Borrower by any
of the Lenders, the Issuing Bank or the Agent in connection with the
transactions contemplated by the Credit Agreement as the same may be amended or
modified from time to time, and for other good and valuable consideration, the
receipt and sufficiency of which are hereby acknowledged, the parties hereto
hereby agree as follows:

     1. Grant of Security Interest. The Pledgor hereby reaffirms and grants to
the Agent for the benefit of the Lenders as security for the prompt and complete
payment, observance and performance of the Liabilities, a security interest in
(i) all of the shares, whether now owned or hereafter acquired, of the capital
stock of the Borrower (such shares of stock of the Borrower collectively
referred to herein as the "Pledged Shares"), (ii) all warrants, options and
other rights to acquire capital stock of the Borrower now or at any time or
times hereafter owned by the Pledgor (the "Rights"), and (iii) all proceeds
thereof (the Pledged Shares, the Rights, together with the "Powers" (as defined
below), the property and interests in property described in paragraphs 7 and 8
below, dividends and distributions payable with respect to the Pledged Shares
pursuant to paragraph 4 below, and all proceeds of any of the foregoing being
hereinafter collectively referred to as the "Pledged Collateral"). The Pledgor
agrees to execute and deliver to the Agent such stock powers and such other
documents of transfer as the Agent may from time to time reasonably request to
enable the Agent to transfer the Pledged Shares and the Rights into its name or
the name of its nominee (all of the foregoing are hereinafter collectively
referred to as the "Powers").

     2. Perfection of Security Interest. The Pledgor agrees (i) immediately to
deliver to the Agent or the Agent's nominee all certificates evidencing any of
the Pledged Collateral which may at any time come into the possession of the
Pledgor, (ii) to execute and deliver to the Agent such financing statements as
the Agent may request with respect to the Pledged Collateral, and (iii) to take
such other steps as the Agent may from time to time reasonably request to
perfect the Agent's security interest in the Pledged Collateral under applicable
law. The Pledgor further agrees, at the reasonable request of the Agent, to use
its best efforts to cause the Borrower to issue, in substitution for existing
certificates evidencing any of the Pledged Collateral, one or more new
certificates ("Substitute Certificate(s)") intended to evidence the Pledged
Collateral evidenced by the certificates which are exchanged for the Substitute
Certificate(s), and the Pledgor shall immediately thereafter deliver such
Substitute Certificates to the Agent, together with appropriate Powers. The
Pledgor agrees that this Agreement or a photocopy of this Agreement shall be
sufficient as a financing statement.

     3. Voting Rights. During the term of this Agreement, and so long as no
Event of Default shall have occurred and is continuing, the Pledgor shall have
the right to vote the Pledged Shares and exercise any voting rights pertaining
to the Pledged Collateral (which may, subject to any registration of the Agent's
security interest pursuant to paragraph 2 above, be registered on the books and
records of the Borrower in the Pledgor's name except as otherwise provided in
paragraph 12 below), and to give consents, ratifications and waivers with
respect thereto, for all purposes not prohibited by the terms of the Credit
Agreement, or any of the other Loan Documents. The Agent shall, at the request
of the Pledgor, provide the Pledgor with appropriate proxies and any other
documents necessary or appropriate to permit the Pledgor to exercise the rights
set forth in the preceding sentence. After the occurrence and during the
continuance of an Event of Default, the Agent shall be entitled, at the Agent's
option and

                                       2
<PAGE>

following written notice from the Agent to the Pledgor, to exercise all voting
powers pertaining to the Pledged Collateral and to give, exclusively, consents,
ratifications and waivers with respect thereto for all purposes.

     4.   Dividends and Other Distributions. The Pledgor represents and confirms
that it has sent a written notice (the "Dividends and Distributions Notice") to
the Borrower (with a copy thereof to the Agent) irrevocably instructing the
Borrower to remit all dividends and other distributions payable with respect to
the Pledged Collateral to the Agent upon the Agent's written request therefor
which request shall only be made upon the request of the Required Lenders after
an Event of Default shall have occurred and as long as such Event of Default
shall be continuing and shall remain in effect during the continuance of any
Event of Default. Such dividends and/or distributions, if and when, remitted to
the Agent shall be applied to the Liabilities. Nothing contained in this
paragraph 4 shall be deemed to permit the payment of any dividend or the making
of any distribution which is prohibited by the Credit Agreement or any of the
other agreements and documents executed in connection with the transactions
contemplated thereby.

     5.   Representations. As of the date hereof, the Pledgor warrants and
represents as follows:

          (a) The Pledgor is the sole, direct, legal and beneficial owner of the
Pledged Shares and such stock has been duly authorized and is fully paid and
nonassessable;

          (b) The Pledged Shares constitute all of the outstanding capital stock
of the Borrower;

          (c) The Pledgor has full corporate power and authority to enter into
this Agreement;

          (d) There are no restrictions upon the voting rights associated with,
or the transfer of, any of the Pledged Collateral except as provided by (i) any
law applicable to the sale of securities generally, and/or (ii) the terms and
provisions of the Loan Documents;

          (e) The Pledgor has the right, subject to the provisions of the Loan
Documents, (i) to vote the Pledged Collateral, and (ii) to pledge and grant a
security interest in all or any part of the Pledged Collateral free of any Lien;

          (f) The Powers with respect to the Pledged Shares have been duly
executed and delivered to Agent and give the Agent the authority they purport to
confer; and

          (g) The Pledgor has heretofore pledged and delivered the Pledged
Shares to Agent and such pledge and delivery has created a valid perfected
security interest in the Pledged Shares in favor of the Agent, and the pledge
and delivery of any other Pledged Collateral pursuant to this Agreement will
create a valid security interest in the Pledged Collateral in favor of the
Agent.

     6.   Subsequent Changes Affecting Pledged Collateral. The Pledgor
represents to the Agent that the Pledgor has made its own arrangements for
keeping informed of changes or

                                       3
<PAGE>

potential changes affecting the Pledged Collateral (including, but not limited
to, rights to convert, rights to subscribe, payment of dividends, reorganization
or other exchanges, tender offers and voting rights), and the Pledgor agrees
that neither the Agent nor any Lender shall have any responsibility or liability
for informing the Pledgor of any such changes or potential changes or for taking
any action or omitting to take any action with respect thereto.

     7. Pledged Shares Adjustments. In the event that, during the term of this
Agreement, any stock dividend, reclassification, readjustment or other change is
declared or made in the capital structure of the Borrower (including, without
limitation, the issuance of additional shares of capital stock of the Borrower),
or any of the Rights are exercised, or both, then the Agent shall have a
security interest in (i) the number of additional shares of the capital stock of
the Borrower required so that Agent has a security interest in the total number
of issued and outstanding shares of each class of the capital stock of the
Borrower, and (ii) all non-equity securities issued to or acquired by the
Pledgor by reason of any such change or exercise, and such shares or other
securities, shall become part of the Pledged Collateral; provided, however, that
nothing contained in this paragraph 7 shall be deemed to permit any stock
dividend, issuance of additional stock, reclassification, readjustment or other
change in the capital structure of the Borrower which is prohibited by the
Credit Agreement or any of the agreements and documents executed in connection
with the transactions contemplated thereby.

     8. Warrants, Options and Other Rights. In the event that, during the term
of this Agreement, subscription warrants or any other rights or options shall be
issued by the Borrower in connection with the Pledged Collateral to Pledgor or
otherwise issued to or acquired by the Pledgor, then Agent shall have a security
interest in such warrants, rights and options, and such warrants, rights and
options shall become part of the Pledged Collateral; provided, however, that
nothing contained in this paragraph 8 shall be deemed to permit the issuance of
any warrants or other rights or options by the Borrower which is prohibited by
the Credit Agreement or any agreement or document executed in connection with
the transactions contemplated thereby.

     9. Registration. Upon or at any time after the occurrence and during the
continuance of an Event of Default, in the event the Agent determines to
exercise its right to sell the Pledged Collateral pursuant to paragraph 12
below, the Pledgor shall, upon the request of Agent, at the Pledgor's expense,
take such steps as Agent may request to comply with any statute, regulation or
other law or rule which must be complied with prior to the sale (including,
without limitation, public sale) of all or any part of the Pledged Collateral in
any jurisdiction in which the Agent may desire to sell such Pledged Collateral,
including, without limitation, (i) the United States Securities Act of 1933, the
United States Securities Exchange Act of 1934, the securities or "Blue Sky" laws
of the states of the United States and any rules or regulations issued under any
of the foregoing, and (ii) similar laws in effect from time to time in any other
applicable foreign jurisdiction.

     The Pledgor will reimburse the Agent for any expense incurred by the Agent,
including, without limitation, reasonable attorneys' and accountants' fees and
expenses, in connection with the foregoing. Upon or at any time after the
occurrence and during the continuance of an Event of Default, should the Agent
or the Required Lenders determine that prior to any public offering of any
securities constituting all or any part of the Pledged Collateral such
securities should be registered under the Securities Act and/or registered or
qualified under any other federal or state

                                       4
<PAGE>

law, or any similar laws in effect from time to time in any other law in any
jurisdiction, and that such registration and/or qualification is not practical,
then the Pledgor agrees that it will be commercially reasonable if a private
sale is arranged, upon at least ten (10) days' notice to the Pledgor, so as to
avoid a public offering, even though the sales price established and/or obtained
at such private sale may be substantially less than prices which could have been
obtained for such security on any market or exchange or in any other public
sale.

     10. No Discharge. The Pledgor shall remain bound and its liabilities
hereunder shall be unconditional, irrespective of (i) the validity or
enforceability, avoidance or subordination of the Liabilities, (ii) the absence
of any attempt to collect the Liabilities from the Borrower or any other
guarantor or other action to enforce the same or the election of any remedy by
the Agent or any of the Lenders, (iii) the waiver, consent, extension,
forbearance or granting of any indulgence by the Agent or any of the Lenders
with respect to any provision of any of the Loan Documents, (iv) failure by the
Agent to take any steps to perfect and maintain its security interest in, or to
preserve its rights to, any of the Pledged Collateral, (v) the election by Agent
or any of the Lenders in any proceeding instituted under Chapter 11 of the
Bankruptcy Code of the application of Section 1111(b)(2) of the Bankruptcy Code,
(vi) any borrowing or grant of a security interest by the Borrower, as
debtor-in-possession, under Section 364 of the Bankruptcy Code, (vii) the
disallowance under Section 502 of the Bankruptcy Code of all or any portion of
the claims of the Lenders for repayment of the Liabilities, or (viii) any other
circumstance which might otherwise constitute a legal or equitable discharge or
defense of a guarantor or of the Borrower, all of the foregoing being expressly
waived by the Pledgor.

     11. Waivers. The Pledgor, hereby waives any requirement of diligence,
presentment, demand of payment, filing of claims with a court in the event of
receivership or bankruptcy of the Borrower, protest or notice with respect to
the Liabilities, the benefit of any statutes of limitation, and all demands
whatsoever (and shall not require that the same be made on the Borrower as a
condition precedent to the Pledgor's liabilities hereunder), and covenants that
this Agreement will not be discharged, except as provided in paragraph 13
hereunder.

     12. Remedies of Agent Following an Event of Default. The Agent may, upon or
at any time after the occurrence and during the continuance of an Event of
Default, at its option, transfer or register the Pledged Collateral or any part
thereof into its or its nominee's name with or without any indication that such
Pledged Collateral is subject to the security interest hereunder. The Pledgor
hereby appoints the Agent as its attorney-in-fact to arrange at the Agent's
option for such transfer. The Agent shall have, in addition to the foregoing and
any other rights given under this Agreement or by law, all of the rights and
remedies with respect to the Pledged Collateral of a secured party under the
Uniform Commercial Code as in effect in the State of Illinois. In addition,
following the occurrence and during the continuance of an Event of Default, the
Agent shall have such powers of sale and other powers as may be conferred by
applicable law. With respect to the Pledged Collateral or any part thereof which
shall then be in or shall thereafter come into the possession or custody of the
Agent or which the Agent shall otherwise have the ability to transfer under
applicable law, the Agent may, in its sole discretion, without notice except as
specified below, following the occurrence and during the continuance of an Event
of Default, sell or cause the same to be sold at any broker's board or at public
or private sale, in one or more sales or lots, at such price as the Agent may
deem best, for cash or on credit or for future delivery, without assumption of
any credit risk on the part of the Agent or any

                                       5
<PAGE>

Lender and the purchaser of any or all of the Pledged Collateral so sold shall
thereafter own the same, absolutely free from any claim, encumbrance or right of
any kind whatsoever. Unless any of the Pledged Collateral threatens to decline
speedily in value or is or becomes of a type sold on a recognized market, the
Agent will give the Pledgor reasonable notice of the time and place of any
public sale thereof, or of the time after which any private sale or other
intended disposition is to be made. Any sale of the Pledged Collateral shall be
conducted in a manner which is at least in conformity with reasonable commercial
practices of banks, commercial finance companies, insurance companies or other
financial institutions disposing of property similar to the Pledged Collateral
and any such sale shall be deemed to be commercially reasonable. Notwithstanding
any provision to the contrary contained herein, any requirements of reasonable
notice shall be met if ten (10) Business Days' notice of such sale or
disposition is provided to the Pledgor. Any other requirement of notice, demand
or advertisement for sale is, to the extent permitted by law, waived. The Agent
or any Lender may, in its own name or in the name of a designee or nominee, buy
all or any part of the Pledged Collateral at any public sale and, if permitted
by applicable law, buy all or any part of the Pledged Collateral at any private
sale. The Pledgor will pay to the Agent all expenses (including, without
limitation, court costs and attorneys' and paralegals' fees and expenses) of, or
incident to, (i) the administration of this Agreement, (ii) the custody or
preservation of, or the sale or collection of or other realization upon, any of
the Pledged Collateral, (iii) the exercise or enforcement of any of the rights
of the Agent hereunder, or (iv) the failure by the Pledgor to perform or observe
any provision hereof. In view of the fact that federal and state securities laws
and securities laws in other foreign jurisdictions may impose certain
restrictions on the method by which a sale of the Pledged Collateral may be
effected after the occurrence and during the continuance of an Event of Default,
the Pledgor agrees the Agent may, from time to time, attempt to sell all or any
part of the Pledged Collateral by means of a private placement restricting the
bidders and prospective purchasers to those who are qualified and will represent
and agree that they are purchasing for investment only and not for distribution.
In so doing, the Agent may solicit offers to buy the Pledged Collateral, or any
part of it, from a limited number of investors deemed by the Agent, in its
reasonable judgment, to be financially responsible parties who might be
interested in purchasing the Pledged Collateral. If the Agent solicits such
offers, then the acceptance by the Agent of the highest offer obtained therefrom
shall be deemed to be a commercially reasonable method of disposing of such
Pledged Collateral.

     13. Term. This Agreement shall remain in full force and effect until all of
the Liabilities shall have been paid and satisfied in full in cash or
immediately available funds and all of the Commitments shall have been
terminated. If at any time all or any part of any payment theretofore applied by
the Agent or any Lender to any of the Liabilities is or must be rescinded or
returned by the Agent or such Lender for any reason whatsoever (including the
insolvency, bankruptcy or reorganization of Borrower or any Subsidiary of
Borrower), such Liabilities shall, for the purposes of this Agreement, to the
extent that such payment is or must be rescinded or returned, be deemed to have
continued in existence, notwithstanding such application by the Agent or such
Lender, and this Agreement shall continue to be effective or be reinstated, as
the case may be, as to such Liabilities, all as though such application by the
Agent or such Lender had not been made.

     14. Agent's Exercise of Rights and Remedies Upon the Occurrence and During
the Continuance of an Event of Default. Notwithstanding anything set forth
herein to the contrary, it

                                       6
<PAGE>

is hereby expressly agreed that, upon occurrence and during the continuance of
an Event of Default, the Agent may, and upon the written direction of the
Required Lenders, shall, exercise any of the rights and remedies provided in
this Agreement, the Credit Agreement or any other instrument, document or
agreement executed in connection therewith.

     15. Definitions. The singular shall include the plural and vice versa and
any gender shall include any other gender as the context may require.

     16. Successors and Assigns. This Agreement shall be binding upon and inure
to the benefit of the Pledgor, the Agent and their respective successors and
assigns. The Pledgor's successors and assigns shall include, without limitation,
a receiver, trustee or debtor-in-possession of or for the Pledgor.

     17. Applicable Law. This Agreement shall be governed by and construed in
accordance with the internal laws of the State of Illinois (including, without
limitation, 735 Illinois Compiled Statues ss.105/5-5). Whenever possible, each
provision of this Agreement shall be interpreted in such manner as to be
effective and valid under applicable law, but if any provision of this Agreement
shall be held to be prohibited or invalid under applicable law, such provision
shall be ineffective only to the extent of such prohibition or invalidity,
without invalidating the remainder of such provision or the remaining provisions
of this Agreement.

     18. Further Assurances. The Pledgor agrees that it will cooperate with the
Agent and will execute and deliver, or cause to be executed and delivered, all
such other stock powers, proxies, instruments, documents, and will take all such
other action, including, without limitation, the filing of financing statements,
as the Agent may reasonably request from time to time in order to carry out the
provisions and purposes hereof.

     19. Consent to Jurisdiction and Service of Process; Waiver of Jury Trial.
All judicial proceedings brought against the Pledgor with respect to this
Agreement shall be brought and maintained exclusively in any State or Federal
court of competent jurisdiction in the State of Illinois, and by execution and
delivery of this Agreement, the Pledgor accepts, for itself and in connection
with its properties, generally and unconditionally, the nonexclusive
jurisdiction of the aforesaid courts, and irrevocably agrees to be bound by any
final judgment rendered thereby in connection with this Agreement from which no
appeal has been taken or is available. The Pledgor irrevocably designates and
appoints CCC Information Services Inc., as its agent for service of all process
in any such proceeding in any such court, such service being hereby acknowledged
by such person to be effective and binding service in every respect. The Pledgor
irrevocably consents to the service of process of any of the aforementioned
courts in any such action or proceeding by the mailing of copies thereof by
registered or certified mail, postage prepaid, to its notice address specified
on the signature pages hereof, such service to become effective four (4) days
after such mailing. EACH OF THE PLEDGOR, AGENT AND BY ITS ACCEPTANCE OF THE
BENEFITS HEREOF, EACH LENDER IRREVOCABLY WAIVES (A) TRIAL BY JURY IN ANY ACTION
OR PROCEEDING WITH RESPECT TO THIS AGREEMENT (AND THE AGENT HEREBY WAIVES ANY
SUCH TRIAL BY JURY), AND (B) ANY OBJECTION (INCLUDING, WITHOUT LIMITATION, ANY
OBJECTION TO THE LAYING OF VENUE OR BASED ON THE GROUNDS OF FORUM NON
CONVENIENCES) WHICH IT MAY NOW OR HEREAFTER HAVE TO THE BRINGING

                                       7
<PAGE>

OF ANY SUCH ACTION OR PROCEEDING WITH RESPECT TO THIS AGREEMENT IN ANY
JURISDICTION SET FORTH ABOVE. Nothing herein shall affect the right to serve
process in any other manner permitted by law or shall limit the right of any
Lender to bring proceedings against the Pledgor in the courts of any other
jurisdiction.

     20. Agent Appointed Attorney-in-Fact. The Pledgor hereby appoints the Agent
as the Pledgor's attorney-in-fact, with full authority in the place and stead of
the Pledgor and in the name of the Pledgor or otherwise, from time to time in
the Agent's discretion to take any action and to execute any instrument which
the Agent may deem necessary or advisable to accomplish the purposes of this
Agreement, including, without limitation, to receive, endorse and collect all
instruments made payable to the Pledgor representing any distribution, interest
payment or other dividend distribution in respect of the Pledged Collateral or
any part thereof and to give full discharge for the same. This power of attorney
created under this paragraph 20, being coupled with an interest, shall be
irrevocable for the term of this Agreement, but shall not be deemed to authorize
the Agent to take any action which the Pledgor could not be required to take
hereunder.

     21. Agent's Duty. The Agent shall not be liable for any acts, omissions,
errors of judgment or mistakes of fact or law including, without limitation,
acts, omissions, errors or mistakes with respect to the Pledged Collateral,
except for the accounting for moneys actually received by it hereunder and those
arising out of or in connection with the Agent's (i) gross negligence or willful
misconduct, or (ii) failure to use reasonable care with respect to the safe
custody of any certificate evidencing any of the Pledged Collateral which is in
the physical possession of the Agent. Without limiting the generality of the
foregoing, the Agent shall be under no obligation to take any steps necessary to
preserve rights in the Pledged Collateral against any other parties but may do
so at its option, and all expenses incurred in connection therewith shall be for
the sole account of the Pledgor, and shall be added to the Liabilities secured
hereby.

     22. Notices. Any notice or other communication herein required or permitted
to be given shall be in writing and may be personally served, telecopied,
telexed or sent by courier service or United States mail and shall be deemed to
have been given when delivered in person or by courier service, upon receipt of
a telecopy or telex or four (4) Business Days after being deposited in the
United States mail (registered or certified mail, with postage prepaid and
properly addressed). For the purposes hereof, the addresses of the parties
hereto (until notice of a change thereof is delivered as provided in this
paragraph) shall be as set forth below each party's name on the signature pages
hereof, or, as to each party, at such other address as may be designated by such
party in a written notice to each of the other parties.

     23. Counterparts. This Agreement may be executed in separate counterparts,
each of which shall be an original and all of which taken together shall
constitute one and the same instrument.

     24. Section Headings. The section headings herein are for convenience of
reference only, and shall not affect in any way the interpretation of any of the
provisions hereof.

                            [SIGNATURE PAGE FOLLOWS]

                                       8
<PAGE>

     IN WITNESS WHEREOF, the Pledgor and the Agent have executed this Agreement
as of the date first written above.

                                        CCC Information Services Group Inc., a
                                        Delaware corporation

                                        By:  /s/ Reid E. Simpson
                                            ------------------------------------
                                             Title: Executive Vice President
                                                    and Chief Financial Officer

                                        Notice Address
                                        --------------

                                        c/o CCC Information Services Inc.
                                        World Trade Center Chicago
                                        444 Merchandise Mart
                                        Chicago, Illinois  60654
                                        Attention: Reid Simpson
                                        Facsimile:  (312) 527-1494

                                        LaSalle Bank National Association Bank,
                                        as Administrative Agent for the Lenders

                                        By:  /s/ Aimee W. Daniels
                                            ------------------------------------
                                             Name: Aimee W. Daniels
                                             Title: Sr. Vice President

                                        LaSalle Bank National
                                        Association 135 South
                                        LaSalle Street
                                        Chicago, Illinois
                                        60603 Attention:

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