Document:

csgs-ex1025ab_175.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25AB

 

THIRTIETH AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

This Thirtieth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

CSG and Customer agree to the following as of the Effective Date:

 

1.   Customer desires to utilize the services of CSG's Professional Services Group to replace and manage Customer's current network printing solution with a solution that utilizes ******** **** emulation software for print redirection (the "NPS Solution").  CSG will configure and test Customer-designated servers to act as printer servers for Customer.

 

2.   As a result, following implementation of the NPS Solution pursuant to the NPS SOW (defined below), Schedule F, "Fees," "CSG Services," will be amended to add a new subsection IX., entitled "Custom Implementation Services" to include the following fees for the CSG services to be performed for replacement and management of Customer's current network printing solution and the monthly management support of the NPS Solution:

 

CSG Services

IX.  Custom Implementation Services

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
1.  Network Printing Solution ("NPS") (Note 1)
	
 
	
 

	
a) Implementation, Set-up, Configuration, and Testing of print server (Note 2)
	
********
	
*****

	
b) Support - 24x7 SSC for ***** and ****** ***** ******* to provide **** **** resolution for printer issues (Note 3)
	
*******
	
$********

Note 1: The configuration contemplated under this Amendment requires use of a ******* **** emulation software license.  Customer may use the license provided by CSG subject to the terms of Exhibit A to this Thirtieth Amendment to the Agreement, and therefore Customer is granted a limited, non-transferable, non-exclusive license to use the emulation software solely for Customer’s own internal business purposes and as long as it is used with CSG Products or Services; provided, however, that in the event Customer chooses or is required to separately license its use of ******** ****, Customer agrees to purchase and maintain such license.

Note 2: Implementation, set-up, configuration, and testing of the Network Printing Solution will be invoiced to Customer on a time and materials basis, pursuant to that certain Statement of Work entitled "Network Printing Solution" (CSG document no. 2312335) ("NPS SOW").

Note 3: Support will commence following implementation of the Network Printing Solution into production.  Support will be limited to ******* (**) ***** per *****.  Any hours in excess of such ******* (**) ***** per ***** requested by Customer shall be billed to Customer on a time and materials basis, as mutually agreed by the parties in a statement of work.

 

 

 

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 

THIS AMENDMENT is executed on the day and year last signed below (the “Effective Date”).

 

		
	
CHARTER COMMUNICATIONS HOLDING 

COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ Joseph P. Murray
	
 

 

By:  /s/ Michael J. Henderson

	
 

Title:  VP Billing Ops
	
 

Title:  EVP Sales & Marketing

	
 

Name:  Joseph P. Murray
	
 

Name:  Michael J. Henderson

	
 

Date:  1/4/13
	
 

Date:  1/7/13csgs-ex1025ac_238.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25AC

 

THIRTY-FIRST AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

 

This Thirty-first Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

CSG and Customer agree to the following as of the Effective Date:

 

1.  Upon execution of this Amendment and pursuant to the terms and conditions of the Agreement, which include Exhibit C-6(a) and the Second Amendment to the Agreement (CSG document number 2300066), Customer desires to obtain the right to purchase Additional Capacity of *** ******** (******) Commercial Accounts of the ACP Commercial Upgrade Service.  

 

2.  As a result, the "Additional Capacity License (Note 3)" line items of the table entitled "ACP Commercial Upgrade Service (Note 1)" of Section 2 of the Second Amendment are deleted in their entirety and replaced as follows: 

 

ACP COMMERCIAL UPGRADE SERVICE (Note 1)

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
Additional Capacity License (Note 3)
	
 
	
 

	
1.Perpetual License (per ***********) for the term of the Agreement (Note 4)
	
*** *******
	
$**********

	
2.Annual Maintenance (per ***********)
	
********
	
$*********

 

3.   For clarification purposes, the ******* Additional Capacity License fees specified in Section 2 of the above table, shall be invoiced commencing as of Customer's May 2012 invoice for the Additional Capacity and ******** thereafter through the term of the Agreement.  As a result of the Additional Capacity hereunder, the total of ACP Commercial Accounts is increased from ******* ******** (******) to *********** ******** (******).

 

 

[Signature Page Follows]

 

 

 

 

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 

THIS AMENDMENT is executed on the day and year last signed below (the “Effective Date”).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ Joseph P. Murray
	
 

 

By:   /s/ Peter E. Kalan

	
 

Title:  VP Billing 
	
 

Title:  President, CEO

	
 

Name:  Joseph P. Murray
	
 

Name: Peter E. Kalan

	
 

Date:  5-24-12
	
 

Date:  5/24/12csgs-ex1025ad_190.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25AD

THIRTY-SECOND AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

This Thirty-second Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

1.  Customer has requested and CSG has agreed to provide an additional service order distribution interface ("SODI") to support Customer's commercial services.  As a result, and in accordance with the terms of the Agreement:

 

(a) CSG will invoice and Customer agrees to pay an additional ******* fee of $******** for the SODI in Customer's production/training environment pursuant to Schedule F, CSG SERVICES, II.  Interfaces, D. Telephony, A. Service Order Distribution Interface, 4. Operations Support.

 

(b)  Section 8 (ii) of the Fifteenth Amendment, dated January 11, 2011 (CSG document no. 2306672), as amended by the Seventeenth Amendment, dated November 4, 2011, is amended to increase the ******* support fee of $********* per ***** by $********  to $*********** for the SODI in Customer's CTER environment

 

2.  The parties agree to further amend the Agreement as follows:

 

(a)  Customer agrees to purchase an additional *** (**) Vantage User IDs.  Accordingly, pursuant to the terms of the Eighth Amendment to the Agreement dated January 5, 2010 (CSG document number 2301676), and the Twenty-fifth Amendment dated March 12, 2012 (CSG document number 2311963), the number of Vantage User IDs will be increased from *** ******* ************ (***) to *** ******* *********** (***) and Customer shall be invoiced accordingly.  

 

THIS AMENDMENT is executed on the day and year last signed below (the “Effective Date”).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By: /s/ Steve Blechschmidt
	
 

By:  /s/ Michael J. Henderson

	
 

Title:  Mgr Billing Vendor Rel
	
 

Title:  EVP Sales & Marketing

	
 

Name:  Steve Blechschmidt
	
 

Name:  Michael J. Henderson

	
 

Date:  8/8/12
	
 

Date:  8/8/12

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