Document:

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                                                                     Exhibit 4.2

                                U.S. $200,000,000

                                CREDIT AGREEMENT
               (LONG TERM MULTICURRENCY REVOLVING CREDIT FACILITY)

                            Dated as of April 5, 2001

                                      Among

                                 STEELCASE INC.

                           as a Borrower and Guarantor
                           ---------------------------

                                       and

                             THE BANKS NAMED HEREIN

                                   as Lenders
                                   ----------

                                       and

                               CITICORP USA, INC.

                             as Administrative Agent
                             -----------------------

                                       and

                                SG-CHICAGO BRANCH

                              as Syndication Agent
                              --------------------

                                       and

                                   BNP PARIBAS
                               BANK ONE, MICHIGAN
                                       and
                              BANK OF AMERICA, N.A.

                           as Co-Documentation Agents
                           --------------------------

                       Sole Lead Arranger and Book Runner:
                       -----------------------------------

                            SALOMON SMITH BARNEY INC.
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                                    ARTICLE I

                        DEFINITIONS AND ACCOUNTING TERMS

Section 1.01  Certain Defined Terms............................................1
Section 1.02  Computation of Time Periods.....................................14
Section 1.03  Accounting Terms................................................15
Section 1.04  Currency Equivalents Generally..................................15

                                   ARTICLE II

                        AMOUNTS AND TERMS OF THE ADVANCES

Section 2.01  The Advances....................................................15
Section 2.02  Making the Advances.............................................16
Section 2.03  Fees............................................................20
Section 2.04  Optional Termination and Reduction of the Commitments...........21
Section 2.05  Repayment and Prepayment of Advances............................21
Section 2.06  Interest on Advances............................................22
Section 2.07  Interest Rate Determination.....................................23
Section 2.08  Voluntary Conversion or Continuation of Advances................23
Section 2.09  Increased Costs.................................................25
Section 2.10  Payments and Computations.......................................26
Section 2.11  Taxes...........................................................27
Section 2.12  Sharing of Payments, Etc........................................29
Section 2.13  Evidence of Debt................................................29
Section 2.14  Use of Proceeds.................................................30
Section 2.15  Extension of the Commitment Termination Date....................30
Section 2.16  Substitution of Lenders.........................................31
Section 2.17  Increased Commitments; Additional Lenders.......................31
Section 2.18  Borrowings by Designated Subsidiaries...........................32

                                   ARTICLE III

                     CONDITIONS OF EFFECTIVENESS AND LENDING

Section 3.01  Conditions Precedent to Effectiveness...........................33
Section 3.02  Conditions Precedent to Each Borrowing..........................34

                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES

Section 4.01  Representations and Warranties of the Company...................35

                                    ARTICLE V

                            COVENANTS OF THE COMPANY

                                       i
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Section 5.01  Affirmative Covenants...........................................38
Section 5.02  Negative Covenants..............................................41

                                   ARTICLE VI

                                EVENTS OF DEFAULT

Section 6.01  Events of Default...............................................43

                                   ARTICLE VII

                              ADMINISTRATIVE AGENT

Section 7.01  Authorization and Action........................................46
Section 7.02  Agents' Reliance, Etc...........................................46
Section 7.03  CUSA and Affiliates.............................................46
Section 7.04  Lender Credit Decision..........................................47
Section 7.05  Indemnification.................................................47
Section 7.06  Successor Agent.................................................47
Section 7.07  Other Agents....................................................48

                                  ARTICLE VIII

                                  THE GUARANTY

Section 8.01  Guaranty of the Guarantied Obligations..........................48
Section 8.02  Liability of the Guarantor......................................49
Section 8.03  Waivers by the Guarantor........................................50
Section 8.04  Payment by the Guarantor........................................51
Section 8.05  Subrogation.....................................................51
Section 8.06  Subordination of Other Obligations..............................52
Section 8.07  Expenses........................................................52
Section 8.08  Continuing Guaranty; Termination of Guaranty....................52
Section 8.09  Authority of the Guarantor or the Borrowers.....................52
Section 8.10  Financial Condition of the Borrowers............................53
Section 8.11  Rights Cumulative...............................................53
Section 8.12  Bankruptcy; Post-Petition Interest; Reinstatement
                of the Guaranty..............................................53
Section 8.13  Successors and Assigns.........................................54
Section 8.14  Further Assurances.............................................54

                                   ARTICLE IX

                                  MISCELLANEOUS

Section 9.01  Amendments, Etc.................................................54
Section 9.02  Notices, Etc....................................................55
Section 9.03  No Waiver; Remedies.............................................55
Section 9.04  Costs, Expenses and Indemnification.............................55
Section 9.05  Right of Set-off................................................56

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Section 9.06  Binding Effect; Entire Agreement................................57
Section 9.07  Assignments and Participations..................................57
Section 9.08  Confidentiality.................................................59
Section 9.09  Governing Law...................................................60
Section 9.10  Execution in Counterparts.......................................60
Section 9.11  Consent to Jurisdiction; Waiver of Immunities...................60
Section 9.12  Waiver of Trial by Jury.........................................60
Section 9.13  Survival of Warranties..........................................61
Section 9.14  Severability....................................................61
Section 9.15  Headings........................................................61
Section 9.16  Judgment........................................................61

SCHEDULES

Schedule I         List of Banks and Applicable Lending Offices

Schedule II        Banks' Commitments

Schedule 4.01(c)   Governmental Consents

EXHIBITS

Exhibit A          Form of Notice of Borrowing

Exhibit B          Form of Assignment and Acceptance

Exhibit C-1        Form of Opinion of Daniel J. Brondyk, Esq., Assistant
                   General Counsel of the Company

Exhibit C-2        Form of Opinion of Winston & Strawn, Counsel for the Company

Exhibit D          Form of Opinion of Counsel to the Agents

Exhibit E          Form of Extension Request

Exhibit F          Form of Compliance Certificate

Exhibit G          Form of Note

Exhibit H          Form of Borrower Designation and Acceptance

Exhibit I          Request for Designation of an Alternate Currency

                                      iii
<PAGE>

                                U.S. $200,000,000
                                CREDIT AGREEMENT
               (LONG TERM MULTICURRENCY REVOLVING CREDIT FACILITY)

                            Dated as of April 5, 2001

         STEELCASE INC., a Michigan corporation (the "Company"), as a Borrower
and as the Guarantor, the Banks listed on the signature pages hereof (the
"Banks," together with each bank which becomes a lender hereunder pursuant to
Section 9.07, collectively the "Lenders"), CITICORP USA, INC. ("CUSA"), as
administrative agent for the Lenders hereunder (in such capacity, the
"Administrative Agent"), SG-Chicago Branch, as Syndication Agent (in such
capacity, the "Syndication Agent") and BNP Paribas, Bank One, Michigan and Bank
of America, N.A., as Co-Documentation Agents (in such capacity, the
"Co-Documentation Agents"), agree as follows:

                                   ARTICLE I
                        DEFINITIONS AND ACCOUNTING TERMS

         Section 1.01 Certain Defined Terms. As used in this Agreement, the
following terms shall have the following meanings (such meanings to be equally
applicable to both the singular and plural forms of the terms defined):

"Additional Lender" has the meaning specified in Section 2.17(b).

"Additions to Capital" means the aggregate net proceeds, including cash and the
fair market value of property other than cash, received by the Company from the
issue or sale of capital stock of the Company plus the aggregate of 25% of the
after tax gains realized from unusual, extraordinary, and major nonrecurring
items.

"Adjusted Eurocurrency Rate" means, for any Interest Period for each
Eurocurrency Rate Advance comprising part of the same Borrowing, an interest
rate per annum equal to the rate per annum obtained by dividing (a)(i) the
offered rate (if any) appearing on the Telerate Screen which displays British
Bankers' Association Interest Settlement Rates for deposits of the relevant
amount in the currency of the Advance for a period equal to the Interest Period
relating to that Advance at or about 11:00 A.M. (London time) (x) on the first
day of such Interest Period with respect to each Eurocurrency Rate Advance
denominated in Pounds Sterling and (y) two Business Days before the first day of
such Interest Period with respect to each Eurocurrency Rate Advance denominated
in a Major Currency (other than Pounds Sterling) or in an Alternate Currency, or
(ii) if the Administrative Agent is unable to access the Telerate Screen or if
the relevant rate is not displayed, the average (rounded upward to the nearest
whole multiple of 1/16 of 1% per annum, if such average is not such a multiple)
of the rate per annum at which each of the Reference Banks was offering to
leading banks in the London interbank market deposits in the relevant currency
of an equivalent amount and for such Interest Period at or about 11:00 A.M.
(London time) (x) on the first day of such Interest Period with respect to each
Eurocurrency Rate Advance denominated in Pounds Sterling and
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(y) two Business Days before the first day of such Interest Period with respect
to each Eurocurrency Rate Advance denominated in a Major Currency (other than
Pounds Sterling) or in an Alternate Currency, subject, however, to the
provisions of Section 2.07, by (b) a percentage equal to 100% minus the
Eurocurrency Rate Reserve Percentage. For the purposes of this definition,
"Telerate Screen" means the display on the Telerate Service or such other
service as may be nominated by the British Bankers' Association Interest
Settlement Rates for deposits in the relevant currency.

"Administrative Agent" means CUSA, in its capacity as administrative agent for
the Lenders, or any Person serving as its successor agent.

"Advance" means an advance by a Lender to a Borrower as part of a borrowing
consisting of simultaneous Advances from each of the Lenders pursuant to Section
2.01 and refers to a Base Rate Advance, a Eurocurrency Rate Advance, a EURIBOR
Rate Advance or a EURO-LIBOR Rate Advance, each of which shall be a "Type" of
Advance.

"Affiliate" means, as to any Person, any other Person that, directly or
indirectly, controls, is controlled by or is under common control with such
Person.

"Agent" or "Agents" means the Administrative Agent; provided, that, solely for
purposes of Sections 7.02, 7.04, 7.05, 9.07(b)(iv), 9.08 and 9.12 of this
Agreement the term "Agent" or "Agents", as the case may be, shall include the
Syndication Agent, the Co-Documentation Agents and the Arranger.

"Agreement" means this Credit Agreement as it may be amended, restated,
supplemented or otherwise modified from time to time.

"Alternate Currency" has the meaning specified in Section 2.01(b).

"Applicable Lending Office" means, with respect to each Lender, such Lender's
Domestic Lending Office in the case of a Base Rate Advance, and such Lender's
EURO Lending Office in the case of each EURO Rate Advance.

"Applicable Margin" means, for any period for which any interest payment is to
be made with respect to any Advance, the interest rate per annum derived by
dividing (i) the sum of the Daily Margin for each of the days included in such
period by (ii) the number of days included in such period.

"Approved Subsidiary" means each of Steelcase S.A., a French corporation, and
Steelcase SAS, a French corporation.

"Arranger" means Salomon Smith Barney Inc., as sole lead arranger and book
runner.

"Assignment and Acceptance" means an assignment and acceptance entered into by a
Lender and an Eligible Assignee, and accepted by the Administrative Agent, in
substantially the form of Exhibit B hereto.

                                       2
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"Bankruptcy Code" means Title 11 of the United States Code entitled "Bankruptcy"
as now and hereafter in effect, or any successor statute.

"Base Rate" means, for any period, a fluctuating interest rate per annum as
shall be in effect from time to time which rate per annum shall at all times be
equal to the highest of:

         (a) the rate of interest announced publicly by Citibank in New York,
New York, from time to time, as Citibank's base rate (which is a rate set by
Citibank based upon various factors including Citibank's costs and desired
return, general economic conditions and other factors, and is used as a
reference point for pricing some loans, which may be priced at, above, or below
such announced rate);

         (b) the sum of (A) 1/2 of one percent per annum, plus (B) the rate
obtained by dividing (x) the latest three-week moving average of secondary
market morning offering rates in the United States for three-month certificates
of deposit of major United States money market banks (such three-week moving
average being determined weekly by Citibank on the basis of such rates reported
by certificate of deposit dealers to and published by the Federal Reserve Bank
of New York or, if such publication shall be suspended or terminated, on the
basis of quotations for such rates received by Citibank, in either case adjusted
to the nearest 1/4 of one percent or, if there is no nearest 1/4 of one percent,
to the next higher 1/4 of one percent), by (y) a percentage equal to 100% minus
the average of the daily percentages specified during such three-week period by
the Board of Governors of the Federal Reserve System for determining the maximum
reserve requirement (including, but not limited to, any marginal reserve
requirements for Citibank in respect of liabilities consisting of or including
(among other liabilities) three-month nonpersonal time deposits of at least
$100,000), plus (C) the average during such three-week period of the daily net
annual assessment rates estimated by Citibank for determining the current annual
assessment payable by Citibank to the Federal Deposit Insurance Corporation for
insuring three-month deposits in the United States; or

         (c) 1/2 of one percent per annum above the Federal Funds Rate.

"Base Rate Advance" means an Advance in Dollars which bears interest at a rate
per annum determined on the basis of the Base Rate, as provided in Section
2.06(a).

"Borrower" means (i) except as provided in Section 8.1, the Company, in the
Company's capacity as a borrower hereunder or (ii) any Designated Subsidiary,
and "Borrowers" means the Company and any Designated Subsidiary(ies),
collectively.

"Borrower Designation and Acceptance" means a designation by the Company of a
Subsidiary as a Borrower, the acceptance by such Subsidiary of its designation
by the Company, as a Borrower under this Agreement, and the Administrative
Agent's consent to such designation, in substantially the form of Exhibit H
hereto.

"Borrowing" means a borrowing consisting of simultaneous Advances of the same
Type made on the same day pursuant to the same Notice of Borrowing by each of
the Lenders pursuant to Section 2.02(a).

                                       3
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"Business Day" means a day of the year other than a Saturday or a Sunday on
which banks are not required or authorized to close in New York City or Los
Angeles and, if the applicable Business Day relates to any EURO Rate Advances,
on which dealings are carried on in the relevant interbank market.

"Capital Lease" means, with respect to any Person, any lease of any property by
that Person as lessee which would, in conformity with GAAP, be required to be
accounted for as a capital lease on the balance sheet of that Person.

"Cash" means money, currency or a credit balance in a deposit account.

"Cash Equivalents" means (a) marketable direct obligations issued or
unconditionally guaranteed by the United States government or issued by any
agency thereof and backed by the full faith and credit of the United States, in
each case maturing within one year from the date of acquisition thereof, (b)
marketable direct obligations issued by any state of the United States of
America or any political subdivision of any such state or any public
instrumentality thereof maturing within one year from the date of acquisition
thereof and, at the time of acquisition, having the highest rating generally
obtainable from either S&P or Moody's, (c) commercial paper maturing no more
than one year from the date of creation thereof and, at the time of acquisition,
having a rating of A-1 or higher from S&P or P-1 or higher from Moody's, and (d)
certificates of deposit or bankers' acceptances maturing within one year from
the date of acquisition thereof issued by any Lender.

"Citibank" means Citibank, N.A.

"Code" means the Internal Revenue Code of 1986, as amended.

"Co-Documentation Agents" means BNP Paribas, Bank One, Michigan and Bank of
America, N.A., solely in their respective capacities as co-documentation agents.

"Commitment" has the meaning specified in Section 2.01(a).

"Commitment Termination Date" means, with respect to any Lender, three years
from the date of this Agreement, or such later date to which the Commitment
Termination Date of such Lender may be extended from time to time pursuant to
Section 2.15 (or if any such date is not a Business Day, the next preceding
Business Day).

"Company" means Steelcase Inc., a Michigan corporation, in its capacity as a
Borrower hereunder, in its capacity as the Guarantor hereunder or both, as the
context may require.

"Compliance Certificate" means a certificate substantially in the form of
Exhibit F hereto, delivered to the Administrative Agent by the Company pursuant
to Section 5.01(b)(iii).

"Consolidated Net Income" for any period shall mean the amount of net income (or
net loss) of the Company and its Subsidiaries for such period determined on a
consolidated basis in accordance with GAAP; provided, however, that Consolidated
Net Income shall not include (i) any net income (or net loss) of a Subsidiary of
the Company for any period during which it was not such a Subsidiary, (ii) any
net income (or net loss) of any business, properties or

                                       4
<PAGE>

assets acquired (by way of merger, consolidation, purchase or otherwise) by the
Company or any of its Subsidiaries for any period prior to the acquisition
thereof, or (iii) the equity of the Company or any of its Subsidiaries in the
undistributed earnings of any entity other than such a Subsidiary.

"Convert," "Conversion" and "Converted" each refers to a conversion of Advances
of one Type into Advances of another Type pursuant to Section 2.08.

"Current Anniversary Date" has the meaning specified in Section 2.15.

"Daily Margin" means, for any date of determination, for the designated Level,
Utilization Ratio applicable to such date of determination and Type of Advance,
the following interest rates per annum:

                  Daily Margin when                       Daily Margin when
                  Utilization Ratio                       Utilization Ratio
                  is equal to or                          is greater than
                  less than 0.50:1.00                     0.50:1.00
                  -------------------                     ---------------

                    TYPE OF ADVANCE                       TYPE OF ADVANCE
                -----------------------               -----------------------

                     Base Rate    EURO Rate         Base Rate         EURO Rate
                     Advance       Advance           Advance           Advance

          Level 1       0%         0.3700%              0%             0.4950%
          Level 2       0%         0.4000%              0%             0.5250%
          Level 3       0%         0.4750%              0%             0.6000%
          Level 4       0%         0.6000%              0%             0.7250%
          Level 5       0%         0.7500%              0%             0.8750%
          Level 6       0%         0.8750%              0%             1.0000%

For purposes of this definition, (a) "Utilization Ratio" means, as of any date
of determination, the ratio of (1) the aggregate outstanding principal amount of
all Advances as of such date to (2) the aggregate outstanding amount of all
Commitments (whether used or unused) in effect as of such date, (b) if any
change in the rating established by S&P or Moody's with respect to Long-Term
Debt shall result in a change in the Level, the change in the Daily Margin shall
be effective as of the date on which such rating change is publicly announced,
and (c) if the ratings established by both of S&P and Moody's with respect to
Long-Term Debt are unavailable for any reason for any day, then the applicable
level for such day shall be deemed to be Level 6 (or, if the Requisite Lenders
consent in writing, such other Level as may be reasonably determined by the
Requisite Lenders from a rating with respect to Long-Term Debt for such day
established by another rating agency reasonably acceptable to the Requisite
Lenders).

"Debt" means (i) indebtedness for borrowed money or for the deferred purchase
price of property or services (other than trade accounts payable arising in the
ordinary course of business no more than 60 days past due), (ii) obligations as
lessee under Capital Leases, or (iii) obligations under guarantees in respect of
indebtedness or in respect of obligations of others of the kinds referred to in
clause (i) or (ii) above.

                                       5
<PAGE>

"Designated Subsidiary" means each Subsidiary of the Company (x) which has been
designated by the Company as eligible to request and receive Advances under this
Agreement as a Borrower in accordance with Section 2.18 and (y) which, in the
case of each Subsidiary of the Company that is not an Approved Subsidiary, is
acceptable to the Administrative Agent and 100% of the Lenders (which acceptance
shall not be unreasonably withheld); provided, however, that in no event shall
the Company designate as a Borrower any Subsidiary that would be required by
law, as of the date of such designation, to withhold or deduct any Taxes from or
in respect of any sum payable hereunder by such Subsidiary to any Lender or the
Administrative Agent unless an exemption from such requirement can be obtained
by such Subsidiary (with the reasonable cooperation of the Agent and the
Lenders).

"Dollars" and the sign "$" each means lawful money of the United States of
America.

"Domestic Lending Office" means, with respect to any Lender, the office of such
Lender specified as its "Domestic Lending Office" opposite its name on Schedule
I hereto or in the Assignment and Acceptance pursuant to which it became a
Lender, or such other office of such Lender as such Lender may from time to time
specify to the Borrowers and the Agent.

"EBITDA" means, for any period, Consolidated Net Income plus provision for taxes
of the Company and its Subsidiaries (excluding extraordinary or nonrecurring
gains or losses), plus interest expense of the Company and its Subsidiaries,
plus depreciation expense of the Company and its Subsidiaries, plus amortization
of intangibles of the Company and its Subsidiaries, as determined on a
consolidated basis in conformity with GAAP.

"Effective Date" means the date on which all of the conditions in Section 3.01
shall have been satisfied or waived.

"Eligible Assignee" means (i) a commercial bank organized under the laws of the
United States, or any state thereof, and having a combined capital and surplus
of at least $100,000,000; (ii) a commercial bank organized under the laws of any
other country which is a member of the Organization for Economical Cooperation
and Development (the "OECD"), or a political subdivision of any such country and
having a combined capital and surplus of at least $100,000,000, provided that
such bank is acting through a branch or agency located in the country in which
it is organized or another country which is also a member of the OECD; and (iii)
any Person engaged in the business of lending and that is an Affiliate of a
Lender or of a Person of which a Lender is a Subsidiary.

"EMU" means the Economic and Monetary Union as contemplated in the Treaty on
European Union.

"EMU legislation" means legislative measures of the European Council for the
introduction of, changeover to or operation of a single or unified European
currency (whether known as the euro or otherwise), being in part the
implementation of the third stage of EMU.

"Environmental Law" means any and all statutes, laws, regulations, ordinances,
rules, judgments, orders, decrees, permits, concessions, grants, franchises,
licenses, agreements or other governmental restrictions of any federal, state or
local governmental authority within

                                       6
<PAGE>

the United States or any State or territory thereof and which relate to the
environment or the release of any materials into the environment.

"ERISA" means the Employee Retirement Income Security Act of 1974, as amended
from time to time, and the regulations promulgated and rulings issued
thereunder.

"ERISA Affiliate" means any Person who for purposes of Title IV of ERISA is a
member of the Company's controlled group, or under common control with the
Company, within the meaning of Section 414 of the Code and the regulations
promulgated and rulings issued thereunder.

"ERISA Event" means (i) the occurrence of a reportable event, within the meaning
of Section 4043 of ERISA, unless the 30-day notice requirement with respect
thereto has been waived by the PBGC; (ii) the provision by the administrator of
any Pension Plan of a notice of intent to terminate such Pension Plan pursuant
to Section 4041(a)(2) of ERISA (including any such notice with respect to a plan
amendment referred to in Section 4041(e) of ERISA); (iii) the cessation of
operations at a facility by the Company or an ERISA Affiliate in the
circumstances described in Section 4062(e) of ERISA; (iv) the withdrawal by the
Company or an ERISA Affiliate from a Multiple Employer Plan during a plan year
for which it was a substantial employer, as defined in Section 4001(a)(2) of
ERISA; (v) the failure by the Company or any ERISA Affiliate to make a payment
to a Pension Plan required under Section 302(f)(1) of ERISA, which Section
imposes a lien for failure to make required payments; (vi) the adoption of an
amendment to a Pension Plan requiring the provision of security to such Pension
Plan, pursuant to Section 307 of ERISA; or (vii) the institution by the PBGC of
proceedings to terminate a Pension Plan, pursuant to Section 4042 of ERISA, or
the occurrence of any event or condition which presents a material risk under
Section 4042 of ERISA for the termination of, or the appointment of a trustee to
administer, a Pension Plan.

"EURIBOR Rate" means, for any Interest Period for each EURIBOR Rate Advance
comprising part of the same Borrowing, an interest rate per annum equal to (a)
the offered quotation which appears on the page of the Telerate Screen which
displays an average rate of the Banking Federation of the EMU for the euro
(being currently page 248) for such period at or about 10:00 A.M. (London time)
two Business Days before the first day of such Interest Period or, if such page
or such service shall cease to be available, such other page or such other
service for the purpose of displaying an average rate of the Banking Federation
of the EMU as the Administrative Agent, after consultation with the Lenders and
the Company, shall reasonably select or (b) if no quotation for the euro for the
relevant period is displayed and the Administrative Agent has not selected an
alternative service on which a quotation is displayed, the average (rounded
upwards to the nearest whole multiple of 1/16 of 1% per annum, if such average
is not such a multiple) of the rate per annum at which deposits in euros are
offered by each of the Reference Banks to leading banks in the European
interbank market at or about 10:00 A.M. (London time) two Business Days before
the first day of such Interest Period in an amount substantially equal to the
respective Reference Bank's EURIBOR Rate Advance comprising part of such
Borrowing and for a period equal to such Interest Period, subject, however, to
the provisions of Section 2.07.

                                       7
<PAGE>

"EURIBOR Rate Advance" means an Advance in euros which bears interest at a rate
per annum determined on the basis of the EURIBOR Rate, as provided in Section
2.06(c).

"euro" and "*" means the single currency of participating member states of the
EMU and as referred to in EMU Legislation.

"EURO Lending Office" means, with respect to any Lender, the office or offices
(with respect to one or more Major Currencies or Alternate Currencies) of such
Lender or any of its Affiliates specified as its "EURO Lending Office(s)"
opposite its name on Schedule I hereto or in the Assignment and Acceptance
pursuant to which it became a Lender (or, if no such office is specified, its
Domestic Lending Office), or such other office of such Lender or any of its
Affiliates as such Lender may from time to time specify to the Company and the
Administrative Agent.

"EURO Rate Advance" means, as the context may require, a Eurocurrency Rate
Advance, a EURIBOR Rate Advance or a EURO-LIBOR Rate Advance.

"Eurocurrency Liabilities" has the meaning assigned to that term in Regulation D
of the Board of Governors of the Federal Reserve System, as in effect from time
to time.

"Eurocurrency Rate Advance" means an Advance which bears interest at a rate per
annum determined on the basis of the Adjusted Eurocurrency Rate, as provided in
Section 2.06(b).

"Eurocurrency Rate Reserve Percentage" of any Lender for any Interest Period for
any Eurocurrency Rate Advance means the reserve percentage applicable during
such Interest Period (or if more than one such percentage shall be so
applicable, the daily average of such percentages for those days in such
Interest Period during which any such percentage shall be so applicable) under
regulations issued from time to time by the Board of Governors of the Federal
Reserve System (or any successor) or any governmental authority having
jurisdiction with respect thereto for determining the maximum reserve
requirement (including, without limitation, any emergency, supplemental or other
marginal reserve requirement) for such Lender with respect to liabilities or
assets consisting of or including Eurocurrency Liabilities having a term equal
to such Interest Period.

"EURO-LIBOR Rate" means, for any Interest Period for each EURO-LIBOR Rate
Advance comprising part of the same Borrowing, an interest rate per annum equal
to the average (rounded upwards to the nearest whole multiple of 1/16 of 1% per
annum, if such average is not such a multiple) of the rate per annum at which
deposits in euros are offered by each of the Reference Banks to leading banks in
the European interbank market at or about 11:00 A.M. (London time) on the first
day of such Interest Period in an amount substantially equal to the respective
Reference Bank's EURO-LIBOR Rate Advance comprising part of such Borrowing and
for a period equal to such Interest Period. The EURO-LIBOR Rate for any Interest
Period for each EURO-LIBOR Rate Advance comprising part of the same Borrowing
shall be determined by the Administrative Agent on the basis of applicable rates
furnished to and received by the Administrative Agent from the Reference Banks,
subject, however, to the provisions of Section 2.07.

                                       8
<PAGE>

"EURO-LIBOR Rate Advance" means an Advance in euros which bears interest at a
rate per annum determined on the basis of the EURO-LIBOR Rate, as provided in
Section 2.06(d).

"Events of Default" has the meaning specified in Section 6.01.

"Existing Control Group" means all directors, executive officers and beneficial
owners of the Company's Class B common stock as of the date of this Agreement.

"Existing Credit Agreement" means that certain Amended and Restated Credit
Agreement dated as of May 20, 1999, as further amended, by and among the
Company, the Administrative Agent, the banks named therein and the other parties
thereto.

"Existing Euro Facilities" means, collectively, the 364-day facility and the
five-year facility, in the aggregate principal amount of *200,000,000, entered
into pursuant to that certain Multicurrency Revolving Credit Facility Agreement
dated August 27, 1999, by and among Steelcase Strafor SA, Citibank, Societe
Generale and Natexis Banques Populaires, as Arrangers, and the other parties
thereto.

 "Federal Funds Rate" means, for any period, a fluctuating interest rate per
annum equal for each day during such period to the weighted average of the rates
on overnight Federal funds transactions with members of the Federal Reserve
System arranged by Federal funds brokers, as published for such day (or, if such
day is not a Business Day, for the next preceding Business Day) by the Federal
Reserve Bank of New York, or, if such rate is not so published for any day which
is a Business Day, the average of the quotations for such day on such
transactions received by the Administrative Agent from three Federal funds
brokers of recognized standing selected by it.

"Fiscal Second Quarter End" means, for each Fiscal Year, the last Friday of each
August.

"Fiscal Year" means the fiscal year of the Company ending with each Fiscal Year
End.

"Fiscal Year End" means, for each Fiscal Year, the last Friday of February.

"GAAP" means generally accepted accounting principles set forth in the opinions
and pronouncements of the Accounting Principles Board of the American Institute
of Certified Public Accountants and statements and pronouncements of the
Financial Accounting Standards Board or in such other statements by such other
entity as may be approved by a significant segment of the accounting profession,
which are applicable to the circumstances as of the date of determination.

"Guarantied Obligations" has the meaning specified in Section 8.01.

"Guarantor" means the Company, in its capacity as guarantor of the Guarantied
Obligations pursuant to the Guaranty.

"Guaranty" has the meaning specified in Section 8.01.

                                       9
<PAGE>

"Hostile Acquisition" means the acquisition of the capital stock or other equity
interests of a Person (the "Target") through a tender offer or similar
solicitation of the owners of such capital stock or other equity interests which
has not been approved (prior to such acquisition) by resolutions of the Board of
Directors of the Target or by similar action if the Target is not a corporation
and as to which such approval has not been withdrawn.

"Increased Commitments" has the meaning specified in Section 2.17(a).

"indemnified person" has the meaning specified in Section 9.04(c).

"Insufficiency" means, with respect to any Pension Plan, the amount, if any, of
its unfunded benefit liabilities, as defined in Section 4001(a)(18) of ERISA.

"Interest Period" means, for each EURO Rate Advance comprising part of the same
Borrowing, the period commencing on the date of such Advance, or on the date of
continuation of such Advance as a EURO Rate Advance upon expiration of
successive Interest Periods applicable thereto, or on the date of Conversion of
a Base Rate Advance into a EURO Rate Advance, and ending on the last day of the
period selected by the applicable Borrower pursuant to the provisions below. The
duration of each such Interest Period shall be one, two, three or six months, as
the applicable Borrower may select in the Notice of Borrowing or the Notice of
Conversion/Continuation for such Advance; provided, however, that:

         (i) a Borrower may not select any Interest Period in respect of EURO
         Rate Advances which ends after the earliest Commitment Termination Date
         of any Lender then in effect;

         (ii) Interest Periods commencing on the same date for EURO Rate
         Advances comprising part of the same Borrowing shall be of the same
         duration;

         (iii) whenever the last day of any Interest Period would otherwise
         occur on a day other than a Business Day, the last day of such Interest
         Period shall be extended to occur on the next succeeding Business Day,
         provided, that if such extension would cause the last day of such
         Interest Period to occur in the next following calendar month, the last
         day of such Interest Period shall occur on the next preceding Business
         Day;

         (iv) the first Interest Period for EURO Rate Advances made on or after
         the Effective Date shall be for a duration of one month; and

         (v) each Interest Period for EURO Rate Advances made within the
         Interest Period set forth in clause (iv) of this definition shall end
         on the same date as the last day of the Interest Period set forth in
         clause (iv) of this definition.

"Lenders" means the Lenders listed on Schedule I hereof and each Eligible
Assignee that shall become a party hereto pursuant to Section 9.07.

                                       10
<PAGE>

"Level" means Level 1, Level 2, Level 3, Level 4, Level 5 or Level 6, as the
case may be.

"Level 1" means that, as of any date of determination, the Company's Long-Term
Debt carries either of the following ratings:

                  "A" or higher from S&P
                  "A2" or higher from Moody's.

"Level 2" means that, as of any date of determination, the criteria of Level 1
are not satisfied and the Company's Long-Term Debt carries either of the
following ratings:

                  "A-" from S&P
                  "A3" from Moody's.

"Level 3" means that, as of any date of determination, the criteria of neither
Level 1 nor Level 2 are satisfied and the Company's Long-Term Debt carries
either of the following ratings:

                  "BBB+" from S&P
                  "Baa1" from Moody's.

"Level 4" means that, as of any date of determination, the criteria of none of
Level 1, Level 2 or Level 3 are satisfied and the Company's Long-Term Debt
carries either of the following ratings:

                  "BBB" from S&P
                  "Baa2" from Moody's.

"Level 5" means that, as of any date of determination, the criteria of none of
Level 1, Level 2, Level 3 or Level 4 are satisfied and the Company's Long-Term
Debt carries each of the following ratings:

                  "BBB-" from S&P
                  "Baa3" from Moody's.

"Level 6" means that, as of any date of determination, the criteria of none of
Level 1, Level 2, Level 3, Level 4 or Level 5 are satisfied.

"Lien" means any lien, mortgage, pledge, security interest, charge or
encumbrance of any kind (including any conditional sale or other title retention
agreement and any lease in the nature thereof).

"Loan Documents" means this Agreement and the related documents.

"Long-Term Debt" means senior, unsecured, long term debt securities of the
Company.

"Major Currencies" means Dollars, euros, Pounds Sterling, and Japanese Yen.

                                       11
<PAGE>

"Margin Stock" has the meaning assigned to that term in Regulation U promulgated
by the Board of Governors of the Federal Reserve System, as in effect from time
to time.

"Material Subsidiary" means any Subsidiary of the Company having total assets in
excess of $25,000,000.

"Moody's" means Moody's Investors Service, Inc. or any successor thereto.

"Multiemployer Plan" means a "multiemployer plan" as defined in Section
4001(a)(3) of ERISA to which the Company or any ERISA Affiliate of the Company
is making, or is accruing an obligation to make, contributions or has within any
of the preceding five (5) plan years made, or accrued an obligation to make,
contributions.

"Multiple Employer Plan" means a single employer plan, as defined in Section
4001(a)(15) of ERISA, which (i) is maintained for employees of the Company or an
ERISA Affiliate and at least one Person other than the Company and its ERISA
Affiliates or (ii) was so maintained and in respect of which the Company or an
ERISA Affiliate could have liability under Section 4063, 4064 or 4069 of ERISA
in the event such plan has been or were to be terminated.

"Net Income" means net income of the Company and its Subsidiaries on a
consolidated basis in accordance with GAAP.

"Net Worth" means minority interests, preferred stock and common stock and other
equity, as shown on the consolidated balance sheet of the Company and its
Subsidiaries; provided that there shall be excluded from the calculation of Net
Worth any unrealized gains or losses (net of taxes) on securities available for
sale.

"Notice of Borrowing" has the meaning specified in Section 2.02(a).

"Notice of Conversion/Continuation" has the meaning specified in Section
2.08(a).

"Original Currency" has the meaning specified in Section 9.16(a).

"Other Currency" has the meaning specified in Section 9.16(a).

"Other Taxes" has the meaning specified in Section 2.11(b).

"participating member state" means each state so described in any EMU
legislation.

"Payment in full", "paid in full" or any similar term, as used in Article VIII
hereof, means payment in full in Cash of the Guarantied Obligations including,
without limitation, all principal, interest, costs, fees and expenses
(including, without limitation, legal fees and expenses) of Lenders and Agent as
required hereunder and termination of the Commitments.

"Payment Office" means, for Dollars, the principal office of CUSA, located on
the date hereof at 2 Penns Way, Suite 200, New Castle, Delaware, 19720 (or such
other place as the Administrative Agent may designate by notice to the Borrowers
and the Lenders from time to

                                       12
<PAGE>

time), and for any Major Currency (other than Dollars) or Alternate Currency,
such office of Citibank as shall be from time to time selected by the
Administrative Agent and notified by the Administrative Agent to the Borrowers
and the Lenders.

"PBGC" means the U.S. Pension Benefit Guaranty Corporation or any successor
thereto.

"Pension Plan" means a Single Employer Plan or a Multiple Employer Plan or both.

"Person" means an individual, partnership, limited liability company,
corporation, business trust, joint stock company, trust, unincorporated
association, joint venture or other entity, or a government or any political
subdivision or agency thereof.

"Potential Event of Default" means a condition or event which, after notice or
lapse of time or both, would constitute an Event of Default if that condition or
event were not cured or removed within any applicable grace or cure period.

"Pounds Sterling" and the sign "(pound)" each means lawful money of the United
Kingdom.

"RCRA" has the meaning specified in Section 4.01(k).

"Reference Banks" means Citibank, SG-Chicago Branch, BNP Paribas, Bank One, NA
and Bank of America, N.A.

"Register" has the meaning specified in Section 9.07(d).

"Request for Designation of an Alternate Currency" has the meaning specified in
Section 2.01(b).

"Requisite Lenders" means at any time Lenders holding greater than 50% of the
then aggregate unpaid principal amount of the Advances held by Lenders, or, if
no such principal amount is then outstanding, Lenders having greater than 50% of
the Commitments (provided that, for purposes hereof, no Borrower, nor any of its
Affiliates, if a Lender, shall be included in (i) the Lenders holding such
amount of the Advances or having such amount of the Commitments or (ii)
determining the aggregate unpaid principal amount of the Advances or the total
Commitments).

"S&P" means Standard & Poor's Ratings Group, a division of The McGraw-Hill
Companies or any successor thereto.

"SEC" means the Securities and Exchange Commission and any successor agency.

"SFSI" means Steelcase Financial Services Inc., a Michigan corporation, and a
wholly-owned Subsidiary of the Company.

"Share Acquisition" has the meaning specified in Section 6.01(i).

"Single Employer Plan" means a single employer plan, as defined in Section
4001(a)(15) of ERISA, which (i) is maintained for employees of the Company or
any ERISA Affiliate and

                                       13
<PAGE>

no Person other than the Company and its ERISA Affiliates or (ii) was so
maintained and in respect of which the Company or an ERISA Affiliate could have
liability under Section 4062 or 4069 of ERISA in the event such plan has been or
were to be terminated.

"Spot Exchange Rate" means, at any date of determination thereof, the spot rate
of exchange in London that appears on the display page applicable to the
relevant currency on the Telerate System Incorporated Service (or such other
page as may replace such page on such service for the purpose of displaying the
spot rate of exchange in London for the conversion of Dollars into such
currency); provided that if there shall at any time no longer exist such a page
on such service, the spot rate of exchange shall be determined by reference to
another similar rate publishing service selected by the Administrative Agent and
reasonably acceptable to the Company.

"Subsidiary" of any Person means, as of any time of determination, any
corporation, association, partnership or other business entity of which more
than 50% of the total voting power of shares of stock or other securities
entitled to vote in the election of directors, managers or trustees thereof is
at such time owned or controlled, directly or indirectly, by such Person or one
or more of the other Subsidiaries of that Person or a combination thereof.

"Swaps" means, with respect to any Person, payment obligations with respect to
interest rate swaps, currency swaps and similar obligations obligating such
Person to make payments, whether periodically or upon the happening of a
contingency.

"Syndication Agent" means SG-Chicago Branch, solely in its capacity as
syndication agent.

"Taxes" has the meaning specified in Section 2.11(a).

"Termination Date" means, with respect to any Lender, the earlier of (i) the
Commitment Termination Date of such Lender and (ii) the date of termination in
whole of the Commitments of all Lenders pursuant to Section 2.04 or 6.01.

"Total Utilization of Commitments" means at any date of determination the
aggregate principal amount of all Advances outstanding at such date.

"Treaty on European Union" means the Treaty of Rome of March 25, 1957, as
amended by the Single European Act 1986 and the Maastricht Treaty (which was
signed at Maastricht on February 7, 1992, and came into force on November 1,
1993), as amended from time to time.

"Type" means, with reference to an Advance, a Base Rate Advance, a Eurocurrency
Rate Advance, a EURIBOR Rate Advance or a EURO-LIBOR Rate Advance.

"Withdrawal Liability" has the meaning given such term under Part I of Subtitle
E of Title IV of ERISA.

"Yen" and the sign "(Y)" each means lawful money of Japan.

         Section 1.02 Computation of Time Periods. In this Agreement in the
computation of periods of time from a specified date to a later specified date,
the word

                                       14
<PAGE>

"from" means "from and including" and the words "to" and "until" each means "to
but excluding".

         Section 1.03 Accounting Terms. All accounting terms not specifically
defined herein shall be construed in accordance with GAAP. All computations
determining compliance with financial covenants or terms, including definitions
used therein, shall be prepared in accordance with generally accepted accounting
principles in effect at the time of the preparation of, and in conformity with
those used to prepare, the historical financial statements delivered to the
Lenders pursuant to Section 4.01(e). If at any time the computations for
determining compliance with financial covenants or provisions relating thereto
utilize generally accepted accounting principles different than those then being
utilized in the financial statements being delivered to the Lenders, such
financial statements shall be accompanied by a reconciliation statement.

         Section 1.04 Currency Equivalents Generally. For purposes of this
Agreement, as of any date of the determination thereof, the equivalent in
Dollars of any Major Currency (other than Dollars) or any Alternate Currency and
the equivalent in any Major Currency (other than Dollars) or any Alternate
Currency of Dollars shall be determined by using the Spot Exchange Rate.

                                   ARTICLE II
                        AMOUNTS AND TERMS OF THE ADVANCES

         Section 2.01 The Advances.

         (a) Each Lender severally agrees, on the terms and conditions
hereinafter set forth, to make Advances denominated in any Major Currency to any
Borrower from time to time on any Business Day during the period from the
Effective Date until the Termination Date of such Lender in an aggregate Dollar
equivalent amount not to exceed at any time outstanding the Dollar amount set
opposite such Lender's name on Schedule II hereof or, if such Lender has entered
into any Assignment and Acceptance, set forth for such Lender in the Register
maintained by the Administrative Agent pursuant to Section 9.07(d), as such
amount may be reduced pursuant to Section 2.04 (such Lender's "Commitment");
provided that after giving effect to such Advance (i) the Dollar equivalent of
the aggregate principal amount of Advances from any Lender outstanding shall not
exceed its Commitment then in effect and (ii) the Total Utilization of
Commitments shall not exceed the aggregate Commitments then in effect.

         (b) The Company shall be entitled to request that Advances hereunder
also be made in any other lawful currency constituting a eurocurrency, in
addition to the eurocurrencies specified in the definition of "Major Currency"
herein, that in the opinion of all Lenders is at such time freely traded in the
offshore interbank foreign exchange markets and is freely transferable and
freely convertible into Dollars and in which dealings in deposits are carried
out on the London interbank market (an "Alternate Currency"). The Company shall
deliver to the Administrative Agent any request for designation of an Alternate
Currency, substantially in the form of Exhibit I hereto (a "Request for
Designation of an Alternate Currency"), to be received by the Administrative
Agent not later than 1:00 P.M.

                                       15
<PAGE>

(New York City time) at least ten Business Days in advance of the date of any
Borrowing hereunder proposed to be made in such Alternate Currency. Upon receipt
of any such request the Administrative Agent will promptly notify the Lenders
thereof, and each Lender will use its best efforts to respond to such request
within two Business Days of receipt thereof. Failure by any Lender to respond to
such request within two Business Days of receipt thereof shall be deemed to be a
rejection of such Request for Designation of an Alternate Currency by such
Lender. The Administrative Agent will promptly notify the Company and the
Lenders of the acceptance or rejection by the Lenders of any such request, and
each Lender may grant or reject such request in its sole discretion.

         (c) Each Borrowing shall be in an aggregate amount not less than
$10,000,000 (or the equivalent thereof in any Major Currency or Alternate
Currency) or an integral multiple of $1,000,000 (or the equivalent thereof in
any Major Currency or Alternate Currency) in excess thereof and shall consist of
Advances of the same Type and made in the same currency on the same day to the
same Borrower by the Lenders ratably according to their respective Commitments.
Within the limits of each Lender's Commitment, the Borrower may from time to
time borrow, prepay pursuant to Section 2.05(b) and reborrow under this Section
2.01. For purposes of this Section 2.01 and all other provisions of this Article
II, currency equivalents shall be determined in accordance with Section 1.04.

         Section 2.02 Making the Advances.

         (a) Each Borrowing shall be made on notice, given not later than (w)
11:00 A.M. (New York City time) on the date of a proposed Borrowing consisting
of Base Rate Advances in Dollars, (x) 11:00 A.M. (London time) on the date of a
proposed Borrowing consisting of EURO-LIBOR Rate Advances in euros, (y) 11:00
A.M. (New York City time) on the third Business Day prior to the date of a
proposed Borrowing consisting of EURIBOR Rate Advances and Eurocurrency Rate
Advances in a Major Currency and (z) 11:00 A.M. (New York City time) on the
sixth Business Day prior to the date of a proposed Borrowing consisting of
Eurocurrency Rate Advances in an Alternate Currency, by the Borrower requesting
the proposed Borrowing to the Administrative Agent, which shall give to each
Lender prompt notice thereof by telecopier, telex or cable. Each such notice of
a Borrowing (a "Notice of Borrowing") shall be sent by telecopier, telex or
cable, confirmed immediately in writing, in substantially the form of Exhibit A
hereto, specifying therein the requested (i) date of such Borrowing, (ii) Type
of Advances comprising such Borrowing, (iii) aggregate amount of such Borrowing,
(iv) in the case of a Borrowing comprised of EURO Rate Advances, the currency of
such Borrowing and (v) in the case of a Borrowing comprised of EURO Rate
Advances, the initial Interest Period for each such Advance. If no election as
to the currency of a EURO Rate Advance is specified in any such Notice of
Borrowing then the requested Advance shall be made in Dollars. A Borrower may,
subject to the conditions herein provided, borrow more than one Borrowing on any
Business Day.

         If the Administrative Agent has received notice from any of the Lenders
by 12:00 noon (New York City time) four Business Days prior to the day of a
proposed Borrowing comprised of Eurocurrency Rate Advances in an Alternate
Currency that such Lender cannot provide Advances in the requested Alternate
Currency, the Lenders shall be under no obligation to make Advances in the
requested Alternate Currency as part of such

                                       16
<PAGE>

Borrowing, in which event the Administrative Agent will give notice to the
Borrower requesting such Advance no later than 3:00 P.M. (New York City time) on
the fourth Business Day prior to the requested date of such Borrowing that the
Borrowing in the requested Alternate Currency is not then available, and notice
thereof also will be given promptly by the Administrative Agent to the Lenders.
If the Administrative Agent shall have so notified the Borrower requesting such
Advance that any such Borrowing in a requested Alternate Currency is not then
available, the Borrower requesting such Advance may, by notice to the
Administrative Agent not later than 12:00 noon (New York City time) three
Business Days prior to the requested date of such Borrowing, withdraw the Notice
of Borrowing relating to such requested Borrowing. If the Borrower requesting
such Advance does so withdraw such Notice of Borrowing, the Borrowing requested
therein shall not occur and the Administrative Agent will promptly so notify
each Lender. If the Borrower requesting such Advance does not so withdraw such
Notice of Borrowing, the Administrative Agent will promptly so notify each
Lender and such Notice of Borrowing shall be deemed to be a Notice of Borrowing
that requests a Borrowing comprised of Eurocurrency Rate Advances in Dollars
with the same Interest Period as that requested in the Notice of Borrowing
related to such requested Borrowing in an aggregate amount equal to the
equivalent in Dollars of the amount of the originally requested Borrowing
specified in the Notice of Borrowing; and in such notice by the Administrative
Agent to each Lender, the Administrative Agent will state such equivalent in
Dollars of the aggregate amount of such Borrowing and such Lender's pro rata
share thereof.

         Each Lender shall, before 2:00 P.M. (New York City time) in the case of
each Borrowing consisting of Base Rate Advances, before 11:00 A.M. (New York
City time) in the case of each Borrowing consisting of EURO Rate Advances
denominated in Dollars and before 11:00 A.M. (local time) (at the Payment Office
for such currency) in the case of each Borrowing consisting of EURO Rate
Advances denominated in a Major Currency (other than Dollars) or in an Alternate
Currency, in each case on the date of such Borrowing, make available for the
account of its Applicable Lending Office to the Administrative Agent (i) in the
case of a Borrowing in Dollars, at such account maintained at the Payment Office
for Dollars as shall have been notified by the Administrative Agent to the
Lenders prior thereto and in same day funds, such Lender's ratable portion of
such Borrowing in Dollars, and (ii) in the case of a Borrowing in a Major
Currency (other than Dollars) or Alternate Currency, at such account maintained
at the Payment Office for such currency as shall have been notified by the
Administrative Agent to the Lenders prior thereto and in same day funds, such
Lender's ratable portion of such Borrowing in such currency. After the
Administrative Agent's receipt of such funds and upon fulfillment of the
applicable conditions set forth in Article III, the Administrative Agent will
promptly make such funds available to the Borrower requesting the proposed
Borrowing at the aforesaid applicable Payment Office.

         (b) Anything in subsection (a) above to the contrary notwithstanding,

                  (i) a Borrower may not select EURO Rate Advances for any
         Borrowing or with respect to the Conversion or continuance of any
         Borrowing if the aggregate amount of such Borrowing or such Conversion
         or continuance is less than $10,000,000;

                                       17
<PAGE>

                  (ii) there shall be no more than six Interest Periods relating
         to Borrowings consisting of EURO Rate Advances outstanding at any time;

                  (iii) if any Lender shall, at least one Business Day before
         the date of any requested Borrowing, notify the Administrative Agent
         that the introduction of or any change in or in the interpretation of
         any law or regulation makes it unlawful, or that any central bank or
         other governmental authority asserts that it is unlawful, for such
         Lender or its EURO Lending Office to perform its obligations hereunder
         to make EURO Rate Advances in one or more currencies or to fund or
         maintain EURO Rate Advances in one or more currencies hereunder, the
         Commitment of such Lender to make or continue EURO Rate Advances in the
         affected currencies or to Convert all or any portion of Base Rate
         Advances (if the affected currency is Dollars) shall forthwith be
         suspended until the Administrative Agent shall notify the Borrowers
         that such Lender has determined that the circumstances causing such
         suspension no longer exist and (I) if the affected currency is Dollars,
         such Lender's then outstanding EURO Rate Advances in Dollars, if any,
         shall be converted to Base Rate Advances as of the end of any
         applicable Interest Period or at such earlier time as may be legally
         required and (II) if the affected currency is other than Dollars, the
         outstanding principal amount of such Lender's EURO Rate Advances in
         such Major Currency (other than Dollars) or Alternate Currency, if any,
         shall be prepaid together with interest accrued thereon to the date of
         such prepayment on the last day of any applicable Interest Period or at
         such earlier time as may be legally required; provided that if
         Requisite Lenders are subject to the same illegality or assertion of
         illegality, then the right of the Borrowers to select or continue the
         affected EURO Rate Advances for such Borrowing or any subsequent
         Borrowing or, if the affected currency is Dollars to Convert all or any
         portion of Base Rate Advances shall forthwith be suspended until the
         Administrative Agent shall notify the Borrowers that the circumstances
         causing such suspension no longer exist; provided further that, before
         giving any such notice to the Administrative Agent and the Borrower
         requesting the proposed Borrowing, each Lender agrees to use reasonable
         efforts (consistent with its internal policy and legal and regulatory
         restrictions) to designate a different EURO Lending Office if the
         making of such designation would avoid such unlawfulness or the
         assertion thereof and would not, in the reasonable judgment of such
         Lender, be otherwise disadvantageous to such Lender;

                  (iv) if, at least one Business Day before the date of any
         requested Borrowing, Conversion or continuation comprised of EURO Rate
         Advances in any Major Currency or in an Alternate Currency, either (A)
         two or more of the Reference Banks notify the Administrative Agent that
         deposits are not being offered in the relevant interbank market in such
         currency, for the applicable Interest Period in amounts substantially
         equal to the amount of such Borrowing or (B) the Requisite Lenders
         notify the Administrative Agent that the Adjusted Eurocurrency Rate,
         the EURIBOR Rate or the EURO-LIBOR Rate for such Advances comprising
         such Borrowing will not adequately reflect the cost to such Requisite
         Lenders of making, funding or maintaining their respective Advances for
         such Borrowing, then (X) the Administrative Agent shall promptly notify
         the Borrowers specifying the relevant currencies, amounts or periods,
         (Y) the obligation of any Lender to make, to Convert Advances into or
         to continue such Advances or any subsequent Advances comprised of such
         Advances in such currency shall be suspended until the Administrative
         Agent shall notify the Borrower requesting the proposed Borrowing and
         the Lenders that the circumstances causing

                                       18
<PAGE>

         such suspension no longer exist and (Z) (I) if such Advances which are
         the subject of such suspension are Advances in Dollars, such Advances
         shall, so long as such suspension continues, be automatically converted
         into Base Rate Advances at the end of the applicable Interest Period
         therefor and (II) if such Advances which are the subject of such
         suspension are Advances in a Major Currency (other than Dollars) or
         Alternate Currency, the applicable Borrower requesting the proposed
         continuation shall, so long as such suspension continues, prepay the
         outstanding principal amount of such Advances together with interest
         accrued thereon to the date of such prepayment at the end of the
         applicable Interest Period therefor; and

                  (v) if the Borrower requesting the proposed Borrowing shall
         fail to select the duration of any Interest Period for any EURO Rate
         Advances in accordance with the provisions contained herein, then (A)
         the Administrative Agent will forthwith so notify such Borrower and the
         Lenders and (B) (y) if such Advances are Advances in Dollars, such
         Advances will automatically, on the last day of the then existing
         Interest Period therefor, Convert into Base Rate Advances and (z) if
         such Advances are Advances in a Major Currency (other than Dollars) or
         Alternate Currency, subject to subparagraphs (iii) and (iv) above in
         this Section 2.02(b), such Advances will automatically, on the last day
         of the then existing Interest Period therefor, continue as Advances in
         such currency with an Interest Period ending one month after such last
         day or, if earlier, ending on the Termination Date.

         (c) Except as provided in Section 2.02(a), each Notice of Borrowing
shall be irrevocable and binding on the Borrower requesting the proposed
Borrowing. In the case of any Borrowing which the related Notice of Borrowing
specifies is to be comprised of EURO Rate Advances, the Borrower requesting the
proposed Borrowing shall indemnify each Lender against any loss, cost or expense
incurred by such Lender by reason of the liquidation or reemployment of deposits
or other funds acquired by such Lender to fund the Advance to be made by such
Lender as part of such Borrowing or by reason of the termination of hedging or
other similar arrangements, in each case when such Advance is not made on such
date (other than by reason of (i) a breach of a Lender's obligations hereunder
or (ii) a suspension of EURO Rate Advances under clauses (iii) or (iv) of
paragraph (b) of this Section 2.02), including without limitation, as a result
of any failure to fulfill on or before the date specified in such Notice of
Borrowing for such Borrowing the applicable conditions set forth in Article III.

         (d) Unless the Administrative Agent shall have received notice from a
Lender prior to the date of any Borrowing that such Lender will not make
available to the Administrative Agent such Lender's ratable portion of such
Borrowing, the Administrative Agent may assume that such Lender has made such
portion available to the Administrative Agent on the date of such Borrowing in
accordance with subsection (a) of this Section 2.02 and the Administrative Agent
may, in reliance upon such assumption, make available to the Borrower requesting
the proposed Borrowing on such date a corresponding amount. If and to the extent
that such Lender shall not have so made such ratable portion available to the
Administrative Agent, such Lender and such Borrower severally agree to repay to
the Administrative Agent forthwith on demand such corresponding amount together
with interest thereon, for each day from the date such amount is made available
to such Borrower until the date such amount is repaid to the Administrative
Agent, at (i) in the case of such Borrower,

                                       19
<PAGE>

the interest rate applicable at the time to Advances comprising such Borrowing
and (ii) in the case of such Lender, (x) with respect to Advances comprising
such Borrowing that are denominated in Dollars, the Federal Funds Rate, and (y)
with respect to Advances comprising such Borrowing that are denominated in a
Major Currency (other than Dollars) or in an Alternate Currency, the cost of
such funds to the Administrative Agent, as determined by the Administrative
Agent. If such Lender shall repay to the Administrative Agent such corresponding
amount, such amount so repaid shall constitute such Lender's Advance as part of
such Borrowing for purposes of this Agreement.

         (e) The failure of any Lender to make the Advance to be made by it as
part of any Borrowing shall not relieve any other Lender of its obligation, if
any, hereunder to make its Advance on the date of such Borrowing, but no Lender
shall be responsible for the failure of any other Lender to make the Advance to
be made by such other Lender on the date of any Borrowing.

         Section 2.03 Fees.

         (a) Facility Fees. The Company agrees to pay to the Administrative
Agent for the account of each Lender a facility fee on such Lender's daily
average Commitment, whether used or unused, from the Effective Date in the case
of each Bank and from the effective date specified in the Assignment and
Acceptance pursuant to which it became a Lender in the case of each other Lender
until the Termination Date of such Lender, payable quarterly in arrears on the
last day of each March, June, September and December during the term of such
Lender's Commitment, commencing June 30, 2001, and on the Termination Date of
such Lender, in an amount equal to the product of (i) such Lender's daily
average Commitment, whether such Commitment is used or unused, in effect during
the period for which such payment that is to be made times (ii) the weighted
average rate per annum that is derived from the following rates: (a) a rate of
0.08% per annum with respect to each day during such period that the ratings
with respect to Long-Term Debt were at Level 1, (b) a rate of 0.10% per annum
with respect to each day during such period that such ratings were at Level 2,
(c) a rate of 0.125% per annum with respect to each day during such period that
such ratings were at Level 3, (d) a rate of 0.15% per annum with respect to each
day during such period that such ratings were at Level 4, (e) at the rate of
0.25% per annum with respect to each day during such period that such ratings
were at Level 6, and (f) at the rate of 0.50% per annum with respect to each day
during such period that such ratings were at Level 6. If any change in the
rating established by S&P or Moody's with respect to Long-Term Debt shall result
in a change in the Level, the change in the facility fee shall be effective as
of the date on which such rating change is publicly announced. If the ratings
established by S&P or Moody's with respect to Long-Term Debt are unavailable for
any reason for any day, then the applicable Level for purposes of calculating
the facility fee for such day shall be deemed to be Level 6 (or, if the
Requisite Lenders consent in writing, such other Level as may be reasonably
determined by the Requisite Lenders from a rating with respect to Long-Term Debt
for such day established by another rating agency reasonably acceptable to the
Requisite Lenders).

         (b) Agents' Fees. The Company agrees to pay to the Administrative Agent
and the Arranger the fees payable to the Agent pursuant to the fee letter dated
as of

                                       20
<PAGE>

February 28, 2001 among the Company, CUSA and the Arranger, in the amounts and
at the times specified in such letter.

         (c) Determination of Unused Portion of Commitment. For purposes of
calculating fees based on the unused portion of each Lender's Commitment, the
equivalent in Dollars of each EURO Rate Advance made by such Lender in a Major
Currency (other than Dollars) or Alternate Currency as determined on the date of
the making, Conversion or continuation of such Advance shall be the amount of
such Lender's Commitment used in connection with such Advance, and no further
adjustments shall be made with respect to the unused portion of such Lender's
Commitment based upon fluctuations thereafter in the value of the currency of
such Advance.

         Section 2.04 Optional Termination and Reduction of the Commitments. The
Company shall have the right, upon at least three (3) Business Days' notice to
the Administrative Agent by the Company, to terminate in whole or reduce ratably
in part the unused portions of the respective Commitments of the Lenders;
provided that (i) each partial reduction shall be in the aggregate amount of
$5,000,000 or an integral multiple of $1,000,000 in excess thereof, and (ii) the
aggregate of the Commitments of the Lenders shall not be reduced to an amount
which is less than the Total Utilization of Commitments. Once so reduced or
terminated pursuant to this Section 2.04, Commitments of the Lenders shall not
be reinstated.

         Section 2.05 Repayment and Prepayment of Advances.

         (a) Mandatory Repayment. Each Borrower shall repay the outstanding
principal amount of each Advance made by each Lender to such Borrower on the
Termination Date of such Lender. In addition, if, on any day, the equivalent in
Dollars of the aggregate principal amount of all Advances then outstanding
exceeds 103% of the aggregate Commitments, the Borrowers shall prepay to the
Administrative Agent for the account of each Lender, on such day or at the end
of each successive Interest Period applicable to EURO Rate Advances, the
aggregate principal amount of all Advances outstanding until the equivalent in
Dollars of the aggregate principal amount of all Advances is reduced to not more
than 100% of the aggregate Commitments.

         (b) Voluntary Prepayments of Borrowings.

                  (i) No Borrower shall have any right to prepay any principal
         amount of any Advances other than as provided in this subsection (b).

                  (ii) Each Borrower may, upon notice to the Administrative
         Agent no later than (i) 11:00 A.M. (New York time) on the date such
         Borrower proposes to prepay, in the case of Base Rate Advances in
         Dollars, (ii) 11:00 A.M. (New York time) at least two (2) Business
         Days' in advance of the date such Borrower proposes to prepay, in the
         case of Eurocurrency Rate Advances or (iii) 11:00 A.M. (London time) at
         least two (2) Business Days' in advance of the date such Borrower
         proposes to prepay, in the case of EURIBOR Rate Advances or EURO-LIBOR
         Rate Advances, stating the proposed date and aggregate principal amount
         of the prepayment, and if such notice is given such Borrower shall,
         prepay

                                       21
<PAGE>

         the outstanding principal amounts of the Advances made to such Borrower
         comprising part of the same Borrowing in whole or ratably in part;
         provided, however, that (x) each partial prepayment shall be in an
         aggregate principal amount not less than $5,000,000 (or the equivalent
         thereof in any Major Currency or Alternate Currency) and integral
         multiples of $1,000,000 (or the equivalent thereof in any Major
         Currency or Alternate Currency) in excess thereof, and (y) in the case
         of any such prepayment of any EURO Rate Advances, such Borrower shall
         pay all accrued interest to the date of such prepayment on the portion
         of such Advance being prepaid and shall be obligated to reimburse the
         Lenders in respect thereof pursuant to Section 9.04(b).

         (c) Certain Obligations Several. Subject to the obligations of the
Guarantor under the Guaranty, no Borrower shall have any obligation to repay to
any Lender any Advance made by such Lender to the other Borrowers or to pay any
interest on any Advance made by such Lender to the other Borrowers.

         Section 2.06 Interest on Advances. Each Borrower shall pay to each
Lender interest accrued on the principal amount of each Advance that was made to
such Borrower outstanding from time to time from the date of such Advance until
such principal amount shall be paid in full, at the following rates per annum:

         (a) Base Rate Advances. If such Advance is a Base Rate Advance, a rate
per annum equal at all times to (i) the Base Rate in effect from time to time
plus (ii) the Applicable Margin, if any, payable quarterly in arrears on the
last day of each March, June, September and December during the term of this
Agreement, commencing June 30, 2001, and on the Termination Date of the
applicable Lender; provided that any amount of principal, interest, fees and
other amounts payable under this Agreement (including, without limitation, the
principal amount of Base Rate Advances, but excluding the principal amount of
EURO Rate Advances) which is not paid when due (whether at stated maturity, by
acceleration or otherwise) shall bear interest from the date on which such
amount is due until such amount is paid in full, payable on demand, at a rate
per annum equal at all times to 2% per annum above the Base Rate in effect from
time to time.

         (b) Eurocurrency Rate Advances. If such Advance is a Eurocurrency Rate
Advance, a rate per annum equal at all times during the Interest Period for such
Advance to the sum of (i) the Adjusted Eurocurrency Rate for such Interest
Period plus (ii) the Applicable Margin plus (iii) to the extent applicable to an
Advance in any applicable currency on the first day of such Interest Period and
not duplicative of the Eurocurrency Rate Reserve Percentage, a percentage rate
per annum determined by the Administrative Agent to reflect the requirements of
the Bank of England and/or the Financial Services Authority in respect of
monetary control, liquidity or otherwise, payable in arrears on the last day of
such Interest Period and, if such Interest Period has a duration of more than
three months, on the day which occurs during such Interest Period three months
from the first day of such Interest Period; provided that any principal amount
of any Eurocurrency Rate Advance which is not paid when due (whether at stated
maturity, by acceleration or otherwise) shall bear interest from the date on
which such amount is due until such amount is paid in full, payable on demand,
at a rate per annum equal at all times to 2% per annum above the rate per annum
determined above.

                                       22
<PAGE>

         (c) EURIBOR Rate Advances. If such Advance is a EURIBOR Rate Advance, a
rate per annum equal at all times during the Interest Period for such Advance to
the sum of (i) the EURIBOR Rate for such Interest Period plus (ii) the
Applicable Margin plus (iii) to the extent applicable to an Advance in euros on
the first day of such Interest Period, a percentage rate per annum determined by
the Administrative Agent to reflect the requirements of the Bank of England
and/or the Financial Services Authority in respect of monetary control,
liquidity or otherwise, payable in arrears on the last day of such Interest
Period and, if such Interest Period has a duration of more than three months, on
the day which occurs during such Interest Period three months from the first day
of such Interest Period; provided that any principal amount of any EURIBOR Rate
Advance which is not paid when due (whether at stated maturity, by acceleration
or otherwise) shall bear interest from the date on which such amount is due
until such amount is paid in full, payable on demand, at a rate per annum equal
at all times to 2% per annum above the rate per annum determined above.

         (d) EURO-LIBOR Rate Advances. If such Advance is a EURO-LIBOR Rate
Advance, a rate per annum equal at all times during the Interest Period for such
Advance to the sum of (i) the EURO-LIBOR Rate for such Interest Period plus (ii)
the Applicable Margin plus (iii) to the extent applicable to an Advance in euros
on the first day of such Interest Period, a percentage rate per annum determined
by the Administrative Agent to reflect the requirements of the Bank of England
and/or the Financial Services Authority in respect of monetary control,
liquidity or otherwise, payable in arrears on the last day of such Interest
Period and, if such Interest Period has a duration of more than three months, on
the day which occurs during such Interest Period three months from the first day
of such Interest Period; provided that any principal amount of any EURO-LIBOR
Rate Advance which is not paid when due (whether at stated maturity, by
acceleration or otherwise) shall bear interest from the date on which such
amount is due until such amount is paid in full, payable on demand, at a rate
per annum equal at all times to 2% per annum above the rate per annum determined
above.

         Section 2.07 Interest Rate Determination.

         (a) Each Reference Bank agrees to furnish to the Administrative Agent
timely information for the purpose of determining each Adjusted Eurocurrency
Rate, EURIBOR Rate and EURO-LIBOR Rate. If any one or more of the Reference
Banks shall not furnish such timely information to the Administrative Agent for
the purpose of determining any such interest rate, the Administrative Agent
shall determine such interest rate on the basis of timely information furnished
by the remaining Reference Banks, subject to Section 2.02(b)(iv).

         (b) The Administrative Agent shall give prompt notice to the Borrowers
and the Lenders of the applicable interest rate determined by the Administrative
Agent for purposes of Section 2.06(a), 2.06(b), 2.06(c) or 2.06(d), and the
applicable rate, if any, furnished by each Reference Bank for the purpose of
determining the applicable interest rate under Section 2.06(b), 2.06(c) or
2.06(d).

                                       23
<PAGE>

         Section 2.08 Voluntary Conversion or Continuation of Advances.

         (a) Each Borrower may on any Business Day, upon notice given to the
Administrative Agent not later than 12:00 noon (New York City time) on the third
Business Day prior to the date of the proposed Conversion or continuance (a
"Notice of Conversion/Continuation") (or, on the sixth Business Day prior to the
date of the proposed continuance, in the case of a proposed continuance of
Advances in an Alternate Currency) and subject to the provisions of Section
2.02, (1) Convert all Advances in Dollars of one Type comprising the same
Borrowing made to such Borrower into Advances in Dollars of another Type and (2)
upon the expiration of any Interest Period applicable to EURO Rate Advances,
continue all (or, subject to Section 2.02(b), any portion of) such Advances as
EURO Rate Advances and the succeeding Interest Period(s) of such continued
Advances shall commence on the last day of the Interest Period of the Advances
to be continued; provided, however, that any Conversion of any EURO Rate
Advances into Base Rate Advances shall be made on, and only on, the last day of
an Interest Period for such EURO Rate Advances. Each such Notice of
Conversion/Continuation shall, within the restrictions specified above, specify
(i) the date of such continuation or Conversion, (ii) the Advances (or, subject
to Section 2.02(b), any portion thereof) to be continued or Converted, (iii) if
such continuation is of, or such Conversion is into, EURO Rate Advances, the
duration of the Interest Period for each such Advance and (iv) in the case of a
continuation of or a Conversion into a EURO Rate Advance, that no Potential
Event of Default or Event of Default has occurred and is continuing.

         If the Administrative Agent has received notice from any of the Lenders
by 12:00 noon (New York City time) four Business Days prior to the day of a
proposed continuation of Advances in an Alternate Currency for an additional
Interest Period pursuant to this subsection (a) that such Lender cannot continue
to provide Advances in the relevant Alternate Currency, the Lenders shall be
under no obligation to continue such Advances, in which event the Administrative
Agent will give notice to the Borrower that received such Advance not later than
3:00 P.M. (New York City time) on the fourth Business Day prior to the requested
date of such continuation that the continuation of such Eurocurrency Rate
Advances in the relevant Alternate Currency is not then available, and notice
thereof also will be given promptly by the Administrative Agent to the Lenders.
If the Administrative Agent shall have so notified the Borrower that received
such Advance that any such continuation is not then available, any Notice of
Conversion/Continuation with respect thereto shall be deemed withdrawn and such
Advances shall be repaid at the end of the applicable Interest Period. Unless
such Borrower otherwise notifies the Administrative Agent on or before 12:00
Noon (New York City time) three Business Days prior to the end of such Interest
Period, such Borrower shall be deemed to have given a Notice of Borrowing
requesting the equivalent in Dollars of the amount of Advances requested to be
continued with the same Interest Period as that requested in the Notice of
Conversion/Continuation related to such requested continuation with effect from
the last day of the Interest Period with respect to any such Advances. The
Administrative Agent will promptly notify such Borrower and the Lenders of any
such deemed notice and in such notice by the Administrative Agent to each
Lenders the Administrative Agent will state the equivalent in Dollars of the
aggregate amount of such Advances and such Lenders' pro rata share thereof.

                                       24
<PAGE>

         (b) If upon the expiration of the then existing Interest Period
applicable to any EURO Rate Advance made to any Borrower, such Borrower shall
not have delivered a Notice of Conversion/Continuation in accordance with this
Section 2.08, then such Advance shall upon such expiration automatically be
Converted to a Base Rate Advance; provided, however, that if such Advance is in
a Major Currency (other than Dollars) or in an Alternate Currency, then such
Advance shall upon such expiration automatically continue as an Advance in such
currency with an Interest Period ending one month after such expiration, or if
earlier, ending on the Termination Date.

         (c) After the occurrence of and during the continuance of a Potential
Event of Default or an Event of Default, any Eurocurrency Rate Advance made in
Dollars shall be Converted into a Base Rate Advance upon the expiration of any
Interest Period then in effect for that Advance, and the Interest Periods
applicable to any EURIBOR Rate Advance, EURO-LIBOR Rate Advance and Eurocurrency
Rate Advance made in any Major Currency other than Dollars or in an Alternate
Currency shall be for a duration of one month upon the expiration of any
Interest Period then in effect for that Advance.

         Section 2.09 Increased Costs.

         (a) If, due to either (i) the introduction of or any change (other than
any change by way of imposition or increase of reserve requirements in the case
of Eurocurrency Rate Advances included in the Eurocurrency Rate Reserve
Percentage) in or in the interpretation of any law or regulation or (ii) the
compliance with any guideline or request from any central bank or other
governmental authority (whether or not having the force of law), there shall be
any increase in the cost to any Lender of agreeing to make or making, funding or
maintaining EURO Rate Advances made to any Borrower, then such Borrower shall
from time to time, upon demand by such Lender (with a copy of such demand to the
Administrative Agent), pay to the Administrative Agent for the account of such
Lender additional amounts sufficient to compensate such Lender for such
increased cost; provided that Borrowers shall have no obligation to pay an
additional amount in respect of any increased cost attributable to the period
before 90 days prior to the date of such demand. A certificate as to the amount
and manner of calculation of such increased cost, submitted to such Borrower and
the Administrative Agent by such Lender, shall be conclusive and binding for all
purposes, absent manifest error.

         (b) If any Lender determines that compliance with any law or regulation
or any guideline or request from any central bank or other governmental
authority (whether or not having the force of law) affects or would affect the
amount of capital required or expected to be maintained by such Lender or any
corporation controlling such Lender and that the amount of such capital is
increased by or based upon the existence of such Lender's commitment to lend
hereunder and other commitments of this type, then, upon demand by such Lender
(with a copy of such demand to the Administrative Agent), the Borrowers
receiving such Advances shall pay to the Administrative Agent for the account of
such Lender, from time to time as specified by such Lender, additional amounts
sufficient to compensate such Lender or such corporation in the light of such
circumstances, to the extent that such Lender reasonably determines such
increase in capital to be allocable to the existence of such Lender's commitment
to lend hereunder; provided that Borrowers shall

                                       25
<PAGE>

have no obligation to pay an additional amount in respect of any additional
amount attributable to the period before 90 days prior to the date of such
demand. A certificate as to such amounts and the manner of calculation thereof
submitted to the Borrowers and the Administrative Agent by such Lender shall be
conclusive and binding for all purposes, absent manifest error.

         (c) If a Lender shall change its Applicable Lending Office, such Lender
shall not be entitled to receive any greater payment under Sections 2.09 and
2.11 than the amount such Lender would have been entitled to receive if it had
not changed its Applicable Lending Office, unless such change was made at the
request of the Borrowers or at a time when the circumstances giving rise to such
greater payment did not exist. If the Borrowers are required to pay additional
amounts to any Lender pursuant to this Section 2.09, then such Lender will agree
to use commercially reasonable efforts to change its Applicable Lending Office
so as to eliminate or reduce any such additional payment which may thereafter
accrue if such change is not, in the reasonable judgment of such Lender,
otherwise disadvantageous to such Lender.

         Section 2.10 Payments and Computations.

         (a) Each Borrower shall make each payment hereunder without set-off or
counterclaim and with respect to amounts denominated in Dollars not later than
1:00 P.M. (New York City time) on the day when due in Dollars to the
Administrative Agent in same day funds by deposit of such funds to the
Administrative Agent's account maintained at the Payment Office for Dollars.
Each Borrower shall make each payment hereunder with respect to amounts
denominated in a Major Currency (other than Dollars) or in an Alternate Currency
not later than 1:00 P.M. (local time) (at the Payment Office for such currency)
on the day when due in such currency to the Administrative Agent in same day
funds by deposit of such funds to the Administrative Agent's account maintained
at such Payment Office. Subject to the immediately succeeding sentence, the
Administrative Agent will promptly thereafter cause to be distributed like funds
relating to the payment of principal or interest or facility fees ratably (other
than amounts payable pursuant to Section 2.09 or 2.11 or, to the extent the
Termination Date is not the same for all Lenders, pursuant to Section 2.05(a))
to the Lenders for the account of their respective Applicable Lending Offices,
and like funds relating to the payment of any other amount payable to any Lender
to such Lender for the account of its Applicable Lending Office, in each case to
be applied in accordance with the terms of this Agreement. Upon receipt of
principal or interest paid after an Event of Default and an acceleration or a
deemed acceleration of amounts due hereunder, the Administrative Agent will
promptly thereafter cause to be distributed like funds relating to the payment
of principal or interest ratably in accordance with each Lender's outstanding
Advances (other than amounts payable pursuant to Section 2.09 or 2.11) to the
Lenders for the account of their respective Applicable Lending Offices. Upon its
acceptance of an Assignment and Acceptance and recording of the information
contained therein in the Register pursuant to Section 9.07(c), from and after
the effective date specified in such Assignment and Acceptance, the
Administrative Agent shall make all payments hereunder in respect of the
interest assigned thereby to the Lender assignee thereunder, and the parties to
such Assignment and Acceptance shall make all appropriate adjustments in such
payments for periods prior to such effective date directly between themselves.

                                       26
<PAGE>

         (b) All computations of interest based on the Base Rate and the
Adjusted Eurocurrency Rate on Advances denominated in Pounds Sterling shall be
made by the Administrative Agent on the basis of a year of 365 or 366 days, as
the case may be, and all computations of interest based on the Adjusted
Eurocurrency Rate on Advances denominated in a Major Currency (other than Pounds
Sterling) or in an Alternate Currency, the EURIBOR Rate, the EURO-LIBOR Rate or
the Federal Funds Rate and of facility fees shall be made by the Administrative
Agent on the basis of a year of 360 days, in each case for the actual number of
days (including the first day but excluding the last day) occurring in the
period for which such interest or such fees are payable. Each determination by
the Administrative Agent of an interest rate hereunder shall be conclusive and
binding for all purposes, absent manifest error.

         (c) Whenever any payment hereunder shall be stated to be due on a day
other than a Business Day, such payment shall be made on the next succeeding
Business Day, and such extension of time shall in such case be included in the
computation of payment of interest or facility fee, as the case may be;
provided, however, if such extension would cause payment of interest on or
principal of EURO Rate Advances to be made in the next following calendar month,
such payment shall be made on the next preceding Business Day.

         (d) Unless the Administrative Agent shall have received notice from a
Borrower prior to the date on which any payment is due to the Lenders hereunder
that such Borrower will not make such payment in full, the Administrative Agent
may assume that such Borrower has made such payment in full to the
Administrative Agent on such date and the Administrative Agent may, in reliance
upon such assumption, cause to be distributed to each Lender on such due date an
amount equal to the amount then due such Lender. If and to the extent that such
Borrower shall not have so made such payment in full to the Administrative
Agent, each Lender shall repay to the Administrative Agent forthwith on demand
such amount distributed to such Lender together with interest thereon, for each
day from the date such amount is distributed to such Lender until the date such
Lender repays such amount to the Administrative Agent, at the Federal Funds
Rate.

         Section 2.11 Taxes.

         (a) Any and all payments by a Borrower hereunder shall be made, in
accordance with Section 2.10, free and clear of and without deduction for any
and all present or future taxes, levies, imposts, deductions, charges or
withholdings, and all liabilities with respect thereto, excluding (i) in the
case of each Lender and the Agent, taxes imposed on its income, and franchise
taxes imposed on it, by the jurisdiction under the laws of which such Lender or
the Agent (as the case may be) is organized or any political subdivision thereof
or in which its principal office is located, (ii) in the case of each Lender,
taxes imposed on its net income, and franchise taxes imposed on it, by the
jurisdiction of such Lender's Applicable Lending Office or any political
subdivision thereof and (iii) in the case of each Lender and the Agent, taxes
imposed by the United States by means of withholding at the source if and to the
extent that such taxes shall be in effect and shall be applicable on the date
hereof in the case of each Bank and on the effective date of the Assignment and
Acceptance pursuant to which it became a Lender in the case of each other
Lender, on payments to be made to the Agents or such Lender's Applicable Lending
Office (all such non-excluded

                                       27
<PAGE>

taxes, levies, imposts, deductions, charges, withholdings and liabilities being
hereinafter referred to as "Taxes"). If a Borrower shall be required by law to
deduct any Taxes from or in respect of any sum payable hereunder to any Lender
or the Agent, (i) the sum payable shall be increased as may be necessary so that
after making all required deductions (including deductions applicable to
additional sums payable under this Section 2.11) such Lender or the Agent (as
the case may be) receives an amount equal to the sum it would have received had
no such deductions been made, (ii) such Borrower shall make such deductions and
(iii) such Borrower shall pay the full amount deducted to the relevant taxation
authority or other authority in accordance with applicable law.

         (b) In addition, the Company agrees to pay any present or future stamp
or documentary taxes or any other excise or property taxes, charges or similar
levies which arise from the execution, delivery or registration of, or otherwise
with respect to, this Agreement (hereinafter referred to as "Other Taxes").

         (c) Each Borrower will indemnify each Lender and the Agent for the full
amount of Taxes or Other Taxes (to the extent specifically attributable to
Borrowings made by such Borrower) (including, without limitation, any Taxes or
Other Taxes (to the extent specifically attributable to Borrowings made by such
Borrower) imposed by any jurisdiction on amounts payable under this Section
2.11) and the Company will indemnify each Lender and the Agent for the full
amount of Taxes or Other Taxes (to the extent not specifically attributable to
Borrowings made by a particular Borrower) (including, without limitation, any
Taxes or Other Taxes (to the extent not specifically attributable to Borrowings
made by a particular Borrower) imposed by any jurisdiction on amounts payable
under this Section 2.11), in each case paid by such Lender or such Agent (as the
case may be) and any liability (including penalties, interest and expenses)
arising therefrom or with respect thereto, whether or not such Taxes or Other
Taxes were correctly or legally asserted. This indemnification shall be made
within 30 days from the date such Lender or such Agent (as the case may be)
makes written demand therefor. Each Lender and the Agent will reasonably
cooperate in good faith with the Company to provide such forms or
representations as may establish an exemption or reduction in rate of any such
Taxes or Other Taxes.

         (d) Within 30 days after the date of any payment of Taxes, the
Borrowers, or any of them, will furnish to the Administrative Agent, at its
address referred to in Section 9.02, the original or a certified copy of a
receipt evidencing payment thereof.

         (e) Each Lender organized under the laws of a jurisdiction outside the
United States, on or prior to the date of its execution and delivery of this
Agreement in the case of each Bank and on the date of the Assignment and
Acceptance pursuant to which it becomes a Lender in the case of each other
Lender, and from time to time thereafter if requested in writing by the
Borrowers (but only so long as such Lender remains lawfully able to do so),
shall provide the Borrowers with Internal Revenue Service form W-8BEN or W-8ECI,
as appropriate, or any successor form prescribed by the Internal Revenue
Service, to establish that such Lender is not subject to United States
withholding tax with respect to any payments to such Lender of interest payable
under this Agreement. If the form provided by a Lender at the time such Lender
first becomes a party to this Agreement indicates a United

                                       28
<PAGE>

States interest withholding tax rate in excess of zero, withholding tax at such
rate shall be considered excluded from "Taxes" as defined in Section 2.11(a).

         (f) For any period with respect to which a Lender has failed to provide
a Borrower with the appropriate form described in Section 2.11(e) (other than if
such failure is due to a change in law occurring subsequent to the date on which
a form originally was required to be provided, or if such form otherwise is not
required under the first sentence of subsection (e) above), such Lender shall
not be entitled to indemnification under Section 2.11(a) with respect to Taxes
imposed by the United States; provided, however, that should a Lender become
subject to Taxes because of its failure to deliver a form required hereunder,
such Borrower shall, at the expense of such Lender, take such steps as the
Lender shall reasonably request to assist the Lender to recover such Taxes.

         (g) Without prejudice to the survival of any other agreement of the
Borrowers hereunder, the agreements and obligations of the Borrowers contained
in this Section 2.11 shall survive the payment in full of principal and interest
hereunder.

         Section 2.12 Sharing of Payments, Etc. If any Lender shall obtain any
payment (whether voluntary, involuntary, through the exercise of any right of
set-off, or otherwise) on account of the Advances made by it (other than
pursuant to Section 2.09 or 2.11 or, to the extent the Termination Date is not
the same for all Lenders, pursuant to Section 2.05(a)) in excess of its ratable
share of payments on account of the Advances obtained by all the Lenders, such
Lender shall forthwith purchase from the other Lenders such participations in
the Advances made by them as shall be necessary to cause such purchasing Lender
to share the excess payment ratably with each of them; provided, however, that
if all or any portion of such excess payment is thereafter recovered from such
purchasing Lender, such purchase from each Lender shall be rescinded and such
Lender shall repay to the purchasing Lender the purchase price to the extent of
such recovery together with an amount equal to such Lender's ratable share
(according to the proportion of (i) the amount of such Lender's required
repayment to (ii) the total amount so recovered from the purchasing Lender) of
any interest or other amount paid or payable by the purchasing Lender in respect
of the total amount so recovered. The Borrowers jointly and severally agree that
any Lender so purchasing a participation from another Lender pursuant to this
Section 2.12 may, to the fullest extent permitted by law, exercise all its
rights of payment (including the right of set-off) with respect to such
participation as fully as if such Lender were the direct creditor of the
applicable Borrower in the amount of such participation.

         Section 2.13 Evidence of Debt.

         (a) Each Lender shall maintain in accordance with its usual practice an
account or accounts evidencing the indebtedness of each Borrower to such Lender
resulting from each Advance owing to such Lender from time to time, including
the amounts of principal and interest payable and paid to such Lender from time
to time hereunder.

         (b) The Register maintained by the Administrative Agent pursuant to
Section 9.07(c) shall include a control account, and a subsidiary account for
each Lender, in which accounts (taken together) shall be recorded (i) the date,
amount and tenor, as

                                       29
<PAGE>

applicable, of each Borrowing, the Borrower that received the proceeds of such
Borrowing, the Type of Advances comprising such Borrowing, the Interest Period
applicable thereto and, if such Advances are EURO Rate Advances, the currency in
which such Advances are made, (ii) the terms of each Assignment and Acceptance
delivered to and accepted by it, (iii) the amount of any principal or interest
due and payable or to become due and payable from the Borrowers to each Lender
hereunder, and (iv) the amount of any sum received by the Administrative Agent
from the Borrowers hereunder and each Lender's share thereof.

         (c) The entries made in the Register shall be conclusive and binding
for all purposes, absent manifest error.

         (d) If, in the opinion of any Lender, a promissory note or other
evidence of debt is required, appropriate or desirable to reflect or enforce the
indebtedness of the Borrowers resulting from the Advances made, or to be made,
by such Lender to the Borrowers then, upon request of such Lender, the Borrowers
shall promptly execute and deliver to such Lender a promissory note
substantially in the form of Exhibit G, payable to the order of such Lender in
an amount up to the maximum amount of Advances payable or to be payable by such
Borrower to the Lender from time to time hereunder.

         Section 2.14 Use of Proceeds.

         (a) Advances shall be used by the Borrowers for commercial paper backup
and for general corporate purposes; provided that proceeds of Advances and
proceeds of commercial paper as to which this Agreement provides backup shall
not be used for any Hostile Acquisition.

         (b) No portion of the proceeds of any Advances under this Agreement
shall be used by the Company or any of its Subsidiaries in any manner which
might cause the Advances or the application of such proceeds to violate, or
require any Lender to make any filing or take any other action under, Regulation
U, Regulation T, or Regulation X of the Board of Governors of the Federal
Reserve System or any other regulation of such Board or to violate the
Securities Exchange Act of 1934, as amended, in each case as in effect on the
date or dates of such Advances and such use of proceeds.

         Section 2.15 Extension of the Commitment Termination Date. The Company
may, upon not less than 45 days (but not more than 60 days) notice prior to each
anniversary of the Effective Date (the "Current Anniversary Date"), to the
Administrative Agent (which shall notify each Lender of receipt of such
request), propose to extend the Commitment Termination Date for an additional
one-year period measured from the Commitment Termination Date then in effect.
Each Lender shall endeavor to respond to such request, whether affirmatively or
negatively (such determination to be in the sole discretion of such Lender), by
notice to the Company and the Administrative Agent no earlier than 30 days prior
to the Current Anniversary Date (but in any event no later than 20 days prior to
the Current Anniversary Date). Subject to the execution by the Borrowers, the
Administrative Agent and such Lenders of a duly completed Extension Agreement in
substantially the form of Exhibit E hereto, the Commitment Termination Date
applicable to the Commitment of each Lender so affirmatively notifying the
Company and the Administrative Agent shall be

                                       30
<PAGE>

extended for the period specified above; provided that no Commitment Termination
Date of any Lender shall be extended unless by the date 15 days prior to the
Current Anniversary Date then in effect Lenders having more than 50% in
aggregate amount of the Commitments in effect at the time any such extension is
requested shall have elected so to extend their Commitments. Any Lender which
does not give such notice to the Company and the Administrative Agent by the
date 15 days prior to the Current Anniversary Date then in effect shall be
deemed to have elected not to extend as requested, and the Commitment of each
non-extending Lender shall terminate on its Termination Date determined without
giving effect to such requested extension. The Administrative Agent shall notify
the Borrowers in writing of each Lender's decision no later than 10 days prior
to the Current Anniversary Date.

         Section 2.16 Substitution of Lenders. If any Lender requests
compensation from a Borrower under Section 2.09(a) or (b) or Section 2.11 or if
any Lender declines to extend its Commitment Termination Date pursuant to
Section 2.15, the Borrowers shall have the right, with the assistance of the
Agents, to seek one or more Eligible Assignees (which may be one or more of the
Lenders) reasonably satisfactory to the Agents and the Borrowers to purchase the
Advances and assume the Commitments of such Lender, and the Borrowers, the
Agents, such Lender, and such Eligible Assignees shall execute and deliver an
appropriately completed Assignment and Acceptance pursuant to Section 9.07(a)
hereof to effect the assignment of rights to and the assumption of obligations
by such Eligible Assignees; provided that (i) such requesting Lender shall be
entitled to compensation under Section 2.09 and 2.11 for any costs incurred by
it prior to its replacement, (ii) no Event of Default or Potential Event of
Default has occurred and is continuing, (iii) the Borrowers have satisfied all
of their respective obligations under the Loan Documents relating to such
Lender, including without limitation obligations, if any, under Section 9.04(b),
(iv) in the case of the Commitments of any Lenders that have declined to extend
their Commitment Termination Date pursuant to Section 2.15, the Lenders that
have extended their Commitment Termination Date pursuant to Section 2.15 shall
on a ratable basis have the right (but no obligation), for a period of seven
days following receipt of notice from the Administrative Agent at the request of
a Borrower that the Commitments of non-extending Lenders may be assumed, to
assume the Commitments of such declining Lenders before any other Eligible
Assignees assume such Commitments, and (v) the Borrowers shall have paid the
Administrative Agent a $3,500 administrative fee if such replacement Lender is
not an existing Lender.

         Section 2.17 Increased Commitments; Additional Lenders.

         (a) No more than once per year from the Effective Date, the Company
may, upon at least thirty (30) days, notice to the Administrative Agent (which
shall promptly provide a copy of such notice to the Lenders), propose to
increase the aggregate amount of the Commitments in increments of $25,000,000,
the total amount of all such increases not to exceed $50,000,000 (the amount of
any such increase, the "Increased Commitments"); provided that at the time of
and after giving effect to any increase in the Commitments (i) the Company's
Long-Term Debt ratings from Moody's and S&P are better than or equal to Baa2 and
BBB, respectively and (ii) no Event of Default or Potential Event of Default
exists and is continuing. Each Lender party to this Agreement at such time shall
have the right (but no obligation), for a period of fifteen (15) days following
receipt of such notice, to elect by notice to the Company and the Administrative
Agent to increase its Commitment by a

                                       31
<PAGE>

principal amount which bears the same ratio to the Increased Commitments as its
then Commitment bears to the aggregate Commitments then existing.

         (b) If any Lender party to this Agreement shall not elect to increase
its Commitment pursuant to subsection (a) of this Section, the Company may
designate another lender or other lenders reasonably acceptable to the
Administrative Agent (which may be, but need not be, one or more of the existing
Lenders) which at the time agree to (i) in the case of any such lender that is
an existing Lender, increase its Commitment and (ii) in the case of any other
such lender (an "Additional Lender"), become a party to this Agreement. The sum
of the increases in the Commitments of the existing Lenders pursuant to this
subsection (b) plus the Commitments of the Additional Lenders shall not in the
aggregate exceed the amount of the Increased Commitments.

         (c) An increase in the aggregate amount of the Commitments pursuant to
this Section 2.17 shall become effective upon the receipt by the Administrative
Agent of an agreement in form and substance satisfactory to the Administrative
Agent signed by the Company, by each Additional Lender and by each other Lender
whose Commitment is to be increased, setting forth the new Commitments of such
Lenders and setting forth the agreement of each Additional Lender to become a
party to this Agreement and to be bound by all the terms and provisions hereof,
together with such evidence of appropriate corporate or other authorization on
the part of the Company with respect to the Increased Commitments and such
opinions of counsel for the Company with respect to the Increased Commitments as
the Administrative Agent may reasonably request.

         Section 2.18 Borrowings by Designated Subsidiaries.

         (a) Subject to Section 2.18(b), the Company may, at any time or from
time to time, designate one or more Subsidiaries as Borrowers hereunder by
furnishing to the Administrative Agent a Borrower Designation and Acceptance,
duly completed and executed by the Company and such Subsidiary provided that, at
the time of such designation, the relevant Subsidiary satisfies the requirements
of subclause (y) of the definition of Designated Subsidiary. Upon any such
designation of a Subsidiary and satisfaction of the conditions set forth in
Section 2.18(b), such Subsidiary shall be deemed a party to this Agreement and
shall have all of the rights and obligations of a Borrower under this Agreement
and be bound in all respects by the terms hereof.

         (b) The effectiveness of the designation by the Company of a Subsidiary
as a Borrower is subject to the condition precedent that the Administrative
Agent shall have received on or before the date of the relevant Borrower
Designation and Acceptance the following, each dated such day (unless otherwise
stated), in form and substance satisfactory to the Administrative Agent and in
sufficient copies for each Lender:

                  (i) Certified copies of the resolutions of the Board of
         Directors of the relevant Subsidiary approving the Borrower Designation
         and Acceptance and this Agreement, and of all documents evidencing
         other necessary corporate or other action and governmental approvals,
         if any, with respect to the Borrower Designation and Acceptance or this
         Agreement;

                                       32
<PAGE>

                  (ii) A certificate of the Secretary or an Assistant Secretary
         of the relevant Subsidiary certifying the names and true signatures of
         the officers of such Subsidiary authorized to sign the relevant
         Borrower Designation and Acceptance and the other documents to be
         delivered hereunder;

                  (iii) Copies of the relevant Subsidiary's organizational
         documents, certified as of the date of the relevant Borrower
         Designation and Acceptance by its Secretary or an Assistant Secretary
         (or equivalent officer);

                  (iv) Executed originals of the relevant Borrower Designation
         and Acceptance and the other documents to which the relevant Subsidiary
         is a party; and

                  (v) With respect to each Subsidiary so designated that is not
         an Approved Subsidiary, the Administrative Agent shall have received
         such other opinions of counsel, instruments, information or documents
         as the Administrative Agent or the Requisite Lenders may reasonably
         request.

                                  ARTICLE III
                     CONDITIONS OF EFFECTIVENESS AND LENDING

         Section 3.01 Conditions Precedent to Effectiveness.

         (a) The effectiveness of this Agreement is subject to the prior or
concurrent satisfaction of the following conditions and the Administrative Agent
shall have received for the account of each Bank the following, each, unless
otherwise noted, dated the Effective Date, and in form and substance
satisfactory to the Administrative Agent and the Arranger:

                  (i) Copies of resolutions of the Board of Directors of the
         Company (or its Executive Committee, together with evidence of the
         authority of the Executive Committee) approving this Agreement, and of
         all documents evidencing other necessary corporate action and
         governmental approvals, if any, with respect to this Agreement,
         certified as of a recent date prior to the Effective Date.

                  (ii) A certificate of the Secretary or an Assistant Secretary
         of the Company certifying the names and true signatures of the officers
         of the Company authorized to sign this Agreement and the other
         documents to be delivered by the Company hereunder.

                  (iii) Certified copies of the Company's Certificate of
         Incorporation, together with a good standing certificate from the state
         of Michigan, each to be dated a recent date prior to the Effective
         Date;

                  (iv) Copies of the Company's Bylaws, certified as of the
         Effective Date by its Secretary or an Assistant Secretary;

                  (v) Executed originals of this Agreement and the other
         documents to be delivered by the Company hereunder;

                                       33
<PAGE>

                  (vi) Favorable opinions of Daniel J. Brondyk, Esq., Assistant
         General Counsel of the Company and Winston & Strawn, counsel to the
         Company, substantially in the form of Exhibits C-1 and C-2 hereto;

                  (vii) A favorable opinion of O'Melveny & Myers LLP, counsel
         for the Agents, substantially in the form of Exhibit D hereto; (viii) A
         certificate of an authorized officer of the Company to the effect that
         since February 25, 2000, there has been no material adverse change in
         the operations, business or financial or other condition or properties
         of the Company and its Subsidiaries, taken as a whole;

                  (ix) Evidence of (i) the contemporaneous repayment of any
         indebtedness of the Company under the Existing Credit Agreement
         (including borrowings and accrued interest), (ii) the contemporaneous
         payment of fees payable, if any, by the Company under the Existing
         Credit Agreement and (iii) the contemporaneous termination of the
         Existing Credit Agreement on the Effective Date; and

                  (x) Evidence of (i) the contemporaneous repayment of any
         indebtedness of Steelcase Strafor SA under the Existing Euro Facilities
         (including borrowings and accrued interest), (ii) the contemporaneous
         payment of fees payable, if any, by Steelcase Strafor SA under the
         Existing Euro Facilities and (iii) the contemporaneous termination of
         the Existing Euro Facilities on the Effective Date.

         (b) The Agents shall have received such other approvals, opinions or
documents as the Requisite Lenders through the Agents may reasonably request.

         Section 3.02 Conditions Precedent to Each Borrowing. The obligation of
each Lender to make an Advance on the occasion of a Borrowing (including the
initial Borrowing) shall be subject to the further conditions precedent that (x)
the Administrative Agent shall have received a Notice of Borrowing with respect
thereto in accordance with Section 2.02, (y) if the Advance is to be made to a
Designated Subsidiary, the conditions set forth in Section 2.18(b) with respect
to such Designated Subsidiary shall have been satisfied, and (z) on the date of
such Borrowing the following statements shall be true (and each of the giving of
the applicable Notice of Borrowing and the acceptance by the relevant Borrower
of the proceeds of such Borrowing shall constitute a representation and warranty
by the Company that on the date of such Borrowing such statements are true):

                  (i) The representations and warranties of the Company
         contained in Section 4.01 (other than in Section 4.01(e)(ii)) are
         correct on and as of the date of such Borrowing, before and after
         giving effect to such Borrowing and to the application of the proceeds
         therefrom, as though made on and as of such date, except to the extent
         that any such representation or warranty expressly relates only to an
         earlier date, in which case they were correct as of such earlier date;
         and

                  (ii) No event has occurred and is continuing, or would result
         from such Borrowing or from the application of the proceeds therefrom,
         which constitutes an Event of Default or a Potential Event of Default.

                                       34
<PAGE>

                                   ARTICLE IV
                         REPRESENTATIONS AND WARRANTIES

         Section 4.01 Representations and Warranties of the Company. The Company
represents and warrants as follows:

         (a) Due Organization, etc. The Company is a corporation duly organized,
validly existing and in good standing under the laws of the jurisdiction of its
incorporation. Each Material Subsidiary is a corporation duly organized, validly
existing and in good standing under the laws of the jurisdiction of its
incorporation in which failure to be so duly organized, validly existing and in
good standing under the laws of the jurisdiction of its incorporation would have
a material adverse effect on the Company and its Subsidiaries, taken as a whole.
The Company and each of its Material Subsidiaries are qualified to do business
in and are in good standing under the laws of each jurisdiction in which failure
to be so qualified would have a material adverse effect on the Company and its
Subsidiaries, taken as a whole.

         (b) Due Authorization, etc. The execution, delivery and performance by
the Company of this Agreement and the other Loan Documents are within the
Company's corporate powers, have been duly authorized by all necessary corporate
action, and do not contravene (i) the Company's Certificate of Incorporation or
(ii) applicable law or any material contractual restriction binding on or
affecting the Company or any of its Material Subsidiaries.

         (c) Governmental Consent. No authorization or approval or other action
by, and no notice to or filing with, any governmental authority or regulatory
body is required for the due execution, delivery and performance by the Company
of this Agreement and the other Loan Documents, other than those that have been
obtained, all of which are listed on Schedule 4.01(c).

         (d) Validity. This Agreement is the legal, valid and binding obligation
of the Company enforceable against the Company in accordance with its terms
subject to the effect of applicable bankruptcy, insolvency, arrangement,
moratorium and other similar laws affecting creditors' rights generally and to
the application of general principles of equity.

         (e) Condition of the Company. (i) The consolidated balance sheet of the
Company and its Subsidiaries as at February 25, 2000, and the related
consolidated statements of income and retained earnings of the Company and its
Subsidiaries for the Fiscal Year then ended, copies of which have been
previously furnished to each Bank, fairly present the consolidated financial
condition of the Company and its Subsidiaries as at such date and the results of
the operations of the Company and its Subsidiaries for the periods ended on such
dates, all in accordance with GAAP consistently applied, and (ii) since February
25, 2000, there has been no material adverse change in the business, condition
(financial or otherwise), results of operations or prospects of the Company and
its Subsidiaries, taken as a whole.

                                       35
<PAGE>

         (f) Litigation. (i) There is no pending action or proceeding against
the Company or any of its Subsidiaries before any court, governmental agency or
arbitrator, and (ii) to the knowledge of the Company, there is no pending or
threatened action or proceeding affecting the Company or any of its Subsidiaries
before any court, governmental agency or arbitrator, which in either case, in
the reasonable judgment of the Company could reasonably be expected to
materially adversely affect the financial condition or operations of the Company
and its Subsidiaries, taken as a whole, or with respect to actions of third
parties which purports to affect the legality, validity or enforceability of
this Agreement or the other Loan Documents.

         (g) Margin Regulations. The Company is not engaged in the business of
extending credit for the purpose of purchasing or carrying margin stock (within
the meaning of Regulation U issued by the Board of Governors of the Federal
Reserve System), and no proceeds of any Advance will be used to purchase or
carry any margin stock or to extend credit to others for the purpose of
purchasing or carrying any margin stock in any manner that violates, or would
cause a violation of Regulation T, Regulation U or Regulation X. Less than 10
percent of the fair market value of the assets of (i) the Company or (ii) the
Company and its Subsidiaries consists of Margin Stock.

         (h) Payment of Taxes. The Company and each of its Subsidiaries have
filed or caused to be filed all material tax returns (federal, state, local and
foreign) required to be filed by it and paid all material amounts of taxes shown
thereon to be due, including interest and penalties, except for (i) such taxes
as are being contested in good faith and by proper proceedings and with respect
to which appropriate reserves are being maintained by the Company or any such
Subsidiary, as the case may be or (ii) nonfilings or nonpayments which would not
have a material adverse effect on the Company and its Subsidiaries taken as a
whole.

         (i) Governmental Regulation. The Company is not subject to regulation
under the Public Utility Holding Company Act of 1935, the Federal Power Act, the
Interstate Commerce Act or the Investment Company Act of 1940, each as amended,
or to any Federal or state statute or regulation limiting its ability to incur
indebtedness for money borrowed. No Subsidiary of the Company is subject to any
regulation that would limit the ability of the Company to enter into or perform
its obligations under this Agreement.

         (j) ERISA.

                  (i) No ERISA Event which might result in liability of the
         Company or any of its ERISA Affiliates in excess of $10,000,000 (or, in
         the case of an event described in clause (v) of the definition of ERISA
         Event, $750,000) (other than for premiums payable under Title IV of
         ERISA) has occurred or is reasonably expected to occur with respect to
         any Pension Plan.

                  (ii) Schedule B (Actuarial Information) to the most recently
         completed annual report prior to the Effective Date (Form 5500 Series)
         for each Pension Plan, which report has been filed with the Internal
         Revenue Service by the Company or an ERISA Affiliate, copies of which
         have been furnished to the Agents, is complete and, to the

                                       36
<PAGE>

         best knowledge of the Company, accurate, and since the date of such
         Schedule B there has been no material adverse change in the funding
         status of any such Pension Plan.

                  (iii) Neither the Company nor any ERISA Affiliate has
         incurred, or, to the best knowledge of the Company, is reasonably
         expected to incur, any Withdrawal Liability to any Multiemployer Plan
         that is or might be in excess of $10,000,000.

                  (iv) Neither the Company nor any ERISA Affiliate has been
         notified by the sponsor of a Multiemployer Plan that such Multiemployer
         Plan is in reorganization or has been terminated, within the meaning of
         Title IV of ERISA, and, to the best knowledge of the Company, no
         Multiemployer Plan is reasonably expected to be in reorganization or to
         be terminated within the meaning of Title IV of ERISA where such
         reorganization or termination has resulted, or could reasonably be
         expected to result, through increases in the contributions required to
         be made to such Multiemployer Plan, in a material adverse effect on the
         Company.

         (k) Environmental Matters. (i) The Company and each of its Subsidiaries
is in compliance in all material respects with all applicable Environmental Laws
the non-compliance with which could reasonably be expected to have a material
adverse effect on the financial condition or operations of the Company and its
Subsidiaries, taken as a whole, and (ii) there has been no "release or
threatened release of a hazardous substance" (as defined by the Comprehensive
Environmental Response, Compensation and Liability Act of 1980, as amended, 42
U.S.C. ss. 9601 et seq.) or any other release, emission or discharge into the
environment of any hazardous or toxic substance, pollutant or other materials
from the Company's or its Subsidiaries' property other than as permitted under
applicable Environmental Law and other than those which would not have a
material adverse effect on the financial condition or operations of the Company
and its Subsidiaries, taken as a whole. Other than disposals (A) for which the
Company has been indemnified in full or (B) which would not have a material
adverse effect on the financial condition or operations of the Company and its
Subsidiaries, taken as a whole, all "hazardous waste" (as defined by the
Resource Conservation and Recovery Act, 42 U.S.C. ss.6901 et seq. (1976) and the
regulations thereunder, 40 CFR Part 261 ("RCRA")) generated at the Company's or
any Subsidiaries' properties have in the past been disposed of at sites which
maintain valid permits under RCRA and any applicable state or local
Environmental Law.

         (l) Disclosure. As of the Effective Date, to the best of the Company's
knowledge, no representation or warranty of the Company contained in this
Agreement or any other Loan Document or in any other document, certificate or
written statement furnished to the Banks by or on behalf of the Company contains
any untrue statement of a material fact or omits to state a material fact
necessary in order to make the statements contained in such agreements,
documents, certificates and statements not misleading in light of the
circumstances in which the same were made.

                                       37
<PAGE>

                                   ARTICLE V
                            COVENANTS OF THE COMPANY

         Section 5.01 Affirmative Covenants. So long as any Advance shall remain
unpaid or any Lender shall have any Commitment hereunder, the Company will,
unless the Requisite Lenders shall otherwise consent in writing:

         (a) Compliance with Laws, Etc. Comply, and cause each of its
Subsidiaries to comply, with all applicable laws, rules, regulations and orders,
such compliance to include, without limitation, (i) complying with all
applicable Environmental Laws and (ii) paying before the same become delinquent
all taxes, assessments and governmental charges imposed upon it or upon its
property except to the extent contested in good faith, except where failure to
so comply would not have a material adverse effect on the business, condition
(financial or otherwise), operations or properties of the Company and its
Subsidiaries, taken as a whole.

         (b) Reporting Requirements. Furnish to the Administrative Agent (in
sufficient quantity for delivery to each Lender) for prompt distribution by the
Administrative Agent to the Lenders:

                  (i) as soon as available and in any event within 55 days after
         the end of each of the first three quarters of each Fiscal Year,
         consolidated balance sheets as of the end of such quarter and
         consolidated statements of source and application of funds of the
         Company and its Subsidiaries and consolidated statements of income and
         retained earnings of the Company and its Subsidiaries for such quarter
         and the period commencing at the end of the previous Fiscal Year and
         ending with the end of such quarter and certified by the chief
         financial officer or chief accounting officer of the Company;

                  (ii) as soon as available and in any event within 100 days
         after the end of each Fiscal Year, a copy of the annual audit report
         for such year for the Company and its Subsidiaries, containing
         financial statements (including a consolidated balance sheet and
         consolidated statement of income and cash flows of the Company and its
         Subsidiaries) for such year, certified by and accompanied by an opinion
         of BDO Seidman, LLP or other nationally recognized independent public
         accountants. The opinion shall be unqualified (as to going concern,
         scope of audit and disagreements over the accounting or other treatment
         of offsets) and shall state that such consolidated financial statements
         present fairly in all material respects the financial position of the
         Company and its Subsidiaries as at the dates indicated and the results
         of their operations and cash flow for the periods indicated in
         conformity with GAAP and that the examination by such accountants in
         connection with such consolidated financial statements has been made in
         accordance with generally accepted auditing standards;

                  (iii) together with each delivery of the financial statements
         of the Company and its Subsidiaries pursuant to subsections (i) and
         (ii) above, a Compliance Certificate for the relevant accounting period
         executed by the chief financial officer, treasurer or assistant
         treasurer of the Company demonstrating in reasonable detail compliance
         during and at the end of such accounting periods with the restrictions
         contained in Section 5.02(c), (d) and (e) (and setting forth the
         arithmetical computation required to show such compliance)

                                       38
<PAGE>

         and stating that the signer has reviewed the terms of this Agreement
         and has made, or caused to be made under his or her supervision, a
         review in reasonable detail of the transactions and condition of the
         Company and its Subsidiaries during the accounting period covered by
         such financial statements and that such review has not disclosed the
         existence at the end of such accounting period, and that the signer
         does not have knowledge of the existence as at the date of the
         Compliance Certificate, of any condition or event that constitutes an
         Event of Default or Potential Event of Default or, if any such
         condition or event existed or exists, specifying the nature and period
         of existence thereof and what action the Company has taken, is taking
         and proposes to take with respect thereto;

                  (iv) as soon as possible and in any event within five days
         after the occurrence of each Event of Default and each Potential Event
         of Default, continuing on the date of such statement, a statement of an
         authorized financial officer of the Company setting forth details of
         such Event of Default or Potential Event of Default and the action
         which the Company has taken and proposes to take with respect thereto;

                  (v) promptly after any material change in accounting policies
         or reporting practices, notice and a description in reasonable detail
         of such change;

                  (vi) promptly and in any event within 30 days after the
         Company or any ERISA Affiliate knows or has reason to know that any
         ERISA Event referred to in clause (i) of the definition of ERISA Event
         with respect to any Pension Plan has occurred which might result in
         liability to the PBGC in excess of $500,000 a statement of the chief
         accounting officer of the Company describing such ERISA Event and the
         action, if any, that the Company or such ERISA Affiliate has taken or
         proposes to take with respect thereto;

                  (vii) promptly and in any event within 15 days after the
         Company or any ERISA Affiliate knows or has reason to know that any
         ERISA Event (other than an ERISA Event referred to in (vi) above) with
         respect to any Pension Plan has occurred which might result in
         liability to the PBGC in excess of $500,000, a statement of the chief
         accounting officer of the Company describing such ERISA Event and the
         action, if any, that the Company or such ERISA Affiliate has taken or
         proposes to take with respect thereto;

                  (viii) promptly and in any event within five Business Days
         after receipt thereof by the Company or any ERISA Affiliate from the
         PBGC, copies of each notice from the PBGC of its intention to terminate
         any Pension Plan or to have a trustee appointed to administer any
         Pension Plan;

                  (ix) promptly and in any event within 30 days after receipt
         thereof by the Company or any ERISA Affiliate from the sponsor of a
         Multiemployer Plan, a copy of each notice received by the Company or
         any ERISA Affiliate concerning (w) the imposition of Withdrawal
         Liability by a Multiemployer Plan in excess of $500,000, (x) the
         determination that a Multiemployer Plan is, or is expected to be, in
         reorganization within the meaning of Title IV of ERISA, (y) the
         termination of a Multiemployer Plan within the meaning of Title IV of
         ERISA or (z) the amount of liability incurred, or expected to be
         incurred, by the Company or any ERISA Affiliate in connection with any
         event described in clause (w), (x) or (y) above;

                                       39
<PAGE>

                  (x) promptly after the commencement thereof, notice of all
         material actions, suits and proceedings before any court or government
         department, commission, board, bureau, agency or instrumentality,
         domestic or foreign, affecting the Company or any of its Subsidiaries,
         of the type described in Section 4.01(f);

                  (xi) promptly after the occurrence thereof, notice of (A) any
         event which makes any of the representations contained in Section
         4.01(k) inaccurate in any material respect or (B) the receipt by the
         Company of any notice, order, directive or other communication from a
         governmental authority alleging violations of or noncompliance with any
         Environmental Law which could reasonably be expected to have a material
         adverse effect on the financial condition of the Company and its
         Subsidiaries, taken as a whole;

                  (xii) promptly after the Company obtains knowledge of any
         change in the rating established by S&P or Moody's, as applicable, with
         respect to Long-Term Debt, a notice of such change, which notice shall
         specify the new rating, the date on which such change was publicly
         announced, and such other information with respect to such change as
         any Lender through the Agent may reasonably request;

                  (xiii) promptly after the sending or filing thereof, copies of
         all reports which the Company sends to any of its public security
         holders, and copies of all reports and registration statements which
         the Company files with the SEC or any national security exchange; and

                  (xiv) such other information respecting the condition or
         operations, financial or otherwise, of the Company or any of its
         Subsidiaries as any Lender through the Agent may from time to time
         reasonably request.

         (c) Corporate Existence, Etc. The Company will, and will cause each of
its Material Subsidiaries to, at all times preserve and maintain its fundamental
business and preserve and keep in full force and effect its corporate existence
(except as permitted under Section 5.02(b) hereof) and all rights, franchises
and licenses necessary or desirable in the normal conduct of its business;
provided, however, that this paragraph (c) shall not apply in any case when, in
the good faith business judgment of the Company, such preservation or
maintenance is neither necessary nor appropriate for the prudent management of
the business of the Company.

         (d) Inspection. The Company will permit and will cause each of its
Material Subsidiaries to permit any authorized representative designated by the
Agent or any Lender at the expense of the Agent or such Lender, to visit and
inspect any of the properties of the Company or any of its Material
Subsidiaries, including its and their financial and accounting records, and to
take copies and to take extracts therefrom, and discuss its and their affairs,
finances and accounts with its and their officers and independent public
accountants, all during normal hours, upon reasonable notice and as often as may
be reasonably requested.

         (e) Insurance. The Company will maintain and will cause each of its
Material Subsidiaries to maintain insurance to such extent and covering such
risks as is usual

                                       40
<PAGE>

for companies engaged in the same or similar business and on request will advise
the Agent of all insurance so carried.

         (f) Taxes. The Company will and will cause each of its Subsidiaries to
pay and discharge, before the same shall become delinquent, (x) all taxes,
assessments and governmental charges or levies imposed upon it or upon its
property and (y) all lawful claims that, if unpaid, might by law become a Lien
upon their property; provided, however, that neither the Company nor any such
Subsidiary shall be required to pay or discharge any such tax, assessment,
charge or levy (A) that is being contested in good faith and by proper
proceedings and for which appropriate reserves are being maintained, or (B) the
failure to pay or discharge which would not have a material adverse effect on
the financial condition or operations of the Company and its Subsidiaries taken
as a whole.

         (g) Maintenance of Books, Etc. The Company will, and will cause each of
its Subsidiaries (other than any Subsidiary that had (i) revenues of less than
$1,000,000 for the annual period ending on the last day of the most recently
ended Fiscal Year and (ii) assets at such time of less than $1,000,000) to, keep
proper books of records and accounts, in which full and correct entries shall be
made of all financial transactions and the assets and business of the Company
and each such Subsidiary that is a domestic Subsidiary in accordance with GAAP,
and each such Subsidiary that is a foreign Subsidiary in accordance with
customary accounting standards in the applicable jurisdiction, in each case
consistently applied and consistent with prudent business practices.

         Section 5.02 Negative Covenants. So long as any Advance shall remain
unpaid or any Lender shall have any Commitment hereunder, without the written
consent of the Requisite Lenders:

         (a) Liens, Etc. The Company will not create or suffer to exist, or
permit any of its Subsidiaries to create or suffer to exist, any Lien upon or
with respect to any of the properties, income or assets of the Company or such
Subsidiary, whether now owned or hereafter acquired, in each case to secure or
provide for the payment of any Debt of any Person, unless the obligations of the
Company as Borrower and Guarantor hereunder shall be secured equally and ratably
with, or prior to, any such Debt; provided however that the foregoing
restriction shall not apply to the following Liens which are permitted:

                  (i) Liens on any property, income or asset of any Subsidiary
         of the Company existing at the time such Person becomes a Subsidiary
         (other than any such Lien created in contemplation of becoming a
         Subsidiary);

                  (ii) purchase money Liens upon or in any property or asset
         acquired or held by the Company or any Subsidiary in the ordinary
         course of business to secure the purchase price of such property or
         asset or to secure Debt incurred solely for the purpose of financing
         the acquisition of such property or asset (provided that the amount of
         Debt secured by such Lien does not exceed 100% of the purchase price of
         such property and transaction costs relating to such acquisition) and
         Liens existing on such property or asset at the time of its acquisition
         (other than any such Lien created in contemplation of such

                                       41
<PAGE>

         acquisition); and the interest of the lessor thereof in any property
         that is subject to a Capital Lease;

                  (iii) any Lien securing Debt that was incurred prior to or
         during construction or improvement of property or within 365 days after
         the completion of such construction or improvement for the purpose of
         financing all or part of the cost of such construction or improvement,
         provided that (A) any such Lien shall extend solely to such property
         constructed or improved and (B) the amount of Debt secured by such Lien
         does not exceed 100% of the fair market value of such property after
         giving effect to such construction or improvement;

                  (iv) any Lien securing Debt that was incurred for the purpose
         of financing all or part of the manufacturing facility currently under
         construction in Kent County, Michigan, provided that (A) any such Lien
         shall extend solely to such facility and the property related thereto
         and (B) the amount of Debt secured by such Lien does not exceed an
         amount equal to the lesser of $70,000,000 and 100% of the fair market
         value of such facility and property after giving effect to completion
         of such construction;

                  (v) any Lien securing Debt of a Subsidiary owing to the
         Company;

                  (vi) Liens resulting from any extension, renewal or
         replacement (or successive extensions, renewals or replacements), in
         whole or in part, of any Debt secured by any Lien referred to in
         clauses (i), (ii), (iii) and (iv) above so long as (x) the aggregate
         principal amount of such Debt shall not exceed the amount otherwise
         permitted in clauses (i), (ii), (iii) or (iv), as relevant, as a result
         of such extension, renewal or replacement and (y) Liens resulting from
         any such extension, renewal or replacement shall cover only such
         property which secured the Debt that is being extended, renewed or
         replaced;

                  (vii) Liens on receivables securing Debt of SFSI or any
         Subsidiary of SFSI, so long as the obligations of SFSI or such
         Subsidiary secured by such Liens are nonrecourse to the Company or any
         of its Subsidiaries other than SFSI or such Subsidiary, provided that
         the Company may enter into, and be liable in respect to, a limited
         performance guaranty regarding the accuracy of any customary
         representations and warranties made by SFSI or such Subsidiary in
         respect of such receivables and the billing, monitoring and collection
         functions of SFSI or such Subsidiary, as servicer, in respect of such
         receivables, and provided further that at any time, the aggregate
         outstanding amount of Debt of SFSI and its Subsidiaries that is secured
         by such receivables does not exceed $500,000,000; and

                  (viii) Liens other than Liens permitted in clauses (i) through
         (vii) hereof, whether now existing or hereafter arising, securing Debt
         in an aggregate amount not exceeding $75,000,000.

         (b) Restrictions on Fundamental Changes. The Company will not, and will
not permit any of its Material Subsidiaries to, merge or consolidate with or
into, or convey, transfer, lease or otherwise dispose of (whether in one
transaction or in a series of transactions) all or a substantial portion of its
assets (whether now owned or hereafter acquired) to any Person, or enter into
any partnership, joint venture, syndicate, pool or other

                                       42
<PAGE>

combination, unless no Event of Default or Potential Event of Default would
result therefrom and, in the case of a merger or consolidation of the Company,
(i) the Company is the surviving entity or (ii) the surviving entity assumes all
of the Company's obligations as Borrower and Guarantor under this Agreement in a
manner satisfactory to the Requisite Lenders.

         (c) Minimum Net Worth. The Company will not permit at any time Net
Worth to be less than the sum of (i) Net Worth as of February 25, 2000, plus
(ii) 25% of Net Income (if a positive number) from February 25, 2000 to the then
most recent Fiscal Year End or Fiscal Second Quarter End, plus (iii) all
Additions to Capital from February 25, 2000 to the then most recent Fiscal Year
End or Fiscal Second Quarter End.

         (d) Maximum Debt Ratio. The Company will not permit at any time the
ratio of (i) Debt of the Company and its Subsidiaries on a consolidated basis to
(ii) EBITDA, for each period consisting of the most recently ended four
consecutive fiscal quarters of the Company, to exceed 3.25 to 1.00.

         (e) Minimum Interest Coverage Ratio. Permit the ratio of (A) EBITDA to
(B) interest expense of the Company and its Subsidiaries on a consolidated
basis, in each case for the four fiscal quarters ending on the last day of any
fiscal quarter of the Company to be less than 4.50:1.00.

                                   ARTICLE VI
                                EVENTS OF DEFAULT

         Section 6.01 Events of Default. If any of the following events ("Events
of Default") shall occur and be continuing:

         (a) A Borrower or the Guarantor shall fail to pay any principal of any
Advance when the same becomes due and payable or a Borrower or the Guarantor
shall fail to pay any interest on any Advance or any fees or other amounts
payable hereunder within three Business Days of the date due; or

         (b) Any representation or warranty made or deemed made by the Company
herein or by the Company pursuant to this Agreement (including any notice,
certificate or other document delivered hereunder) shall prove to have been
incorrect in any material respect when made; or

         (c) The Company shall fail to perform or observe (i) any term, covenant
or agreement contained in this Agreement (other than any term, covenant or
agreement contained in Section 5.01(b)(iv), 5.01(c) or 5.02) on its part to be
performed or observed and the failure to perform or observe such other term,
covenant or agreement shall remain unremedied for 30 days after the Company
obtains knowledge of such breach or (ii) any term, covenant or agreement
contained in Section 5.01(b)(iv), 5.01(c) or 5.02; or

         (d) The Company or any of its Subsidiaries shall fail to pay any
principal of or premium or interest on any Debt which is outstanding in a
principal amount of at least $25,000,000 in the aggregate (but excluding Debt
arising under this Agreement) of the

                                       43
<PAGE>

Company or such Subsidiary (as the case may be), when the same becomes due and
payable (whether by scheduled maturity, required prepayment, acceleration,
demand or otherwise), and such failure shall continue after the applicable grace
period, if any, specified in the agreement or instrument relating to such Debt;
or the Company or any of its Subsidiaries shall fail to perform or observe any
other agreement, term or condition contained in any agreement or instrument
relating to any such Debt (or if any other event or condition of default under
any such agreement or instrument shall exist) and such failure, event or
condition shall continue after the applicable grace period, if any, specified in
such agreement or instrument, if the effect of such failure, event or condition
is to accelerate, or to permit the acceleration of, the maturity of such Debt;
or any such Debt shall be declared to be due and payable as a result of such
failure, event or condition; or

         (e) The Company or any of its Material Subsidiaries shall generally not
pay its debts as such debts become due, or shall admit in writing its inability
to pay its debts generally, or shall make a general assignment for the benefit
of creditors; or any proceeding shall be instituted by or against the Company or
any of its Material Subsidiaries seeking to adjudicate it a bankrupt or
insolvent, or seeking liquidation, winding up, reorganization, arrangement,
adjustment, protection, relief, or composition of it or its debts under any law
relating to bankruptcy, insolvency or reorganization or relief of debtors, or
seeking the entry of an order for relief or the appointment of a receiver,
trustee, custodian or other similar official for it or for a substantial part of
its property and, in the case of any such proceeding instituted against it (but
not instituted by it), either such proceeding shall remain undismissed or
unstayed for a period of 60 days, or any of the actions sought in such
proceeding (including, without limitation, the entry of an order for relief
against, or the appointment of a receiver, trustee, custodian or other similar
official for, it or for any substantial part of its property) shall occur; or
the Company or any of its Material Subsidiaries shall take any corporate action
to authorize any of the actions set forth above in this subsection (e); or

         (f) Any judgment or order for the payment of money in excess of
$25,000,000 shall be rendered against the Company or any of its Material
Subsidiaries and either (i) enforcement proceedings shall have been commenced by
any creditor upon a final or nonappealable judgment or order or (ii) there shall
be any period of 10 consecutive days during which a stay of enforcement of such
judgment or order, by reason of a pending appeal or otherwise, shall not be in
effect; or

         (g) Any provision of the Guaranty shall for any reason cease to be
valid and binding on the Guarantor or the Guarantor shall so state in writing;
or

         (h)

                  (i) Any ERISA Event with respect to a Pension Plan shall have
         occurred and, 30 days after notice thereof shall have been given to the
         Company by the Agent, (x) such ERISA Event shall still exist and (y)
         the sum (determined as of the date of occurrence of such ERISA Event)
         of the Insufficiency of such Pension Plan and the Insufficiency of any
         and all other Pension Plans with respect to which an ERISA Event shall
         have occurred and then exist (or in the case of a Pension Plan with
         respect to which an ERISA Event described in clause (iii) through (vii)
         of the definition of ERISA Event shall

                                       44
<PAGE>

         have occurred and then exist, the liability related thereto) is equal
         to or greater than $25,000,000; or

                  (ii) The Company or any ERISA Affiliate shall have been
         notified by the sponsor of a Multiemployer Plan that it has incurred an
         aggregate Withdrawal Liability for all years to such Multiemployer Plan
         in an amount that, when aggregated with all other amounts then required
         to be paid to Multiemployer Plans by the Company and its ERISA
         Affiliates as Withdrawal Liability (determined as of the date of such
         notification), exceeds $25,000,000 and it is reasonably likely that all
         amounts then required to be paid to Multiemployer Plans by the Company
         and its ERISA Affiliates as Withdrawal Liability will exceed
         $25,000,000; or

                  (iii) The Company or any ERISA Affiliate shall have been
         notified by the sponsor of a Multiemployer Plan that such Multiemployer
         Plan is in reorganization or is being terminated, within the meaning of
         Title IV of ERISA, and it is reasonably likely that as a result of such
         reorganization or termination the aggregate annual contributions of the
         Company and its ERISA Affiliates to all Multiemployer Plans that are
         then in reorganization or being terminated have been or will be
         increased over the amounts contributed to such Multiemployer Plans for
         the plan year of such Multiemployer Plan immediately preceding the plan
         year in which the reorganization or termination occurs by an amount
         exceeding $25,000,000; or

         (i) any Person or two or more Persons acting in concert (other than
members of the Existing Control Group) shall have acquired beneficial ownership
or the right to acquire beneficial ownership (within the meaning of Rule 13d-3
of the Securities and Exchange Commission under the Securities Exchange Act of
1934, as amended), directly or indirectly, of securities of the Company (or
other securities convertible into such securities) representing 35% or more of
the combined voting power of all securities of the Company entitled to vote in
the election of directors, other than securities having such power only by
reason of the happening of a contingency ("Share Acquisition");

then, and in any such event, the Administrative Agent (i) shall at the request,
or may with the consent, of the Requisite Lenders, by notice to the Company,
declare the obligation of each Lender to make Advances to be terminated,
whereupon the same shall forthwith terminate, and (ii) shall at the request, or
may with the consent, of the Requisite Lenders, by notice to the Company,
declare the Advances, all interest thereon and all other amounts payable under
this Agreement to be forthwith due and payable, whereupon the Advances, all such
interest and all such amounts shall become and be forthwith due and payable,
without presentment, demand, protest or further notice of any kind, all of which
are hereby expressly waived by the Company and the other Borrowers; provided,
however, that in the event of an actual or deemed entry of an order for relief
with respect to the Company under the Bankruptcy Code or the expiration of the
60-day grace period provided in Section 6.01(e), (A) the obligation of each
Lender to make Advances shall automatically be terminated and (B) the Advances,
all such interest and all such amounts shall automatically become and be due and
payable, without presentment, demand, protest or any notice of any kind, all of
which are hereby expressly waived by the Company and the other Borrowers.

                                       45
<PAGE>

                                  ARTICLE VII
                              ADMINISTRATIVE AGENT

         Section 7.01 Authorization and Action. Each Lender hereby appoints and
authorizes CUSA to act as the Administrative Agent under this Agreement and
authorizes the Administrative Agent to take such action as agent on its behalf
and to exercise such powers under this Agreement as are delegated to the
Administrative Agent by the terms hereof, together with such powers as are
reasonably incidental thereto. As to any matters not expressly provided for by
the Loan Documents (including, without limitation, enforcement or collection of
the Advances and other amounts owing hereunder), the Administrative Agent shall
not be required to exercise any discretion or take any action, but shall be
required to act or to refrain from acting (and shall be fully protected in so
acting or refraining from acting) upon the instructions of the Requisite
Lenders, and such instructions shall be binding upon all Lenders; provided,
however, that the Administrative Agent shall not be required to take any action
which exposes the Administrative Agent to personal liability or which is
contrary to any of the Loan Documents or applicable law. The Administrative
Agent agrees to give to each Lender prompt notice of each notice given to it by
any Borrower pursuant to the terms of the Loan Documents.

         Section 7.02 Agents' Reliance, Etc. Neither the Agents nor any of their
respective directors, officers, agents or employees shall be liable for any
action taken or omitted to be taken by it or them under or in connection with
any of the Loan Documents, except for their own gross negligence or willful
misconduct. Without limitation of the generality of the foregoing, the Agents:
(i) may treat the payee of any Advance as the holder thereof until the
Administrative Agent receives and accepts an Assignment and Acceptance entered
into by the Lender which is the payee of such Advance, as assignor, and an
Eligible Assignee, as assignee, as provided in Section 9.07; (ii) may consult
with legal counsel (including counsel for the Borrowers), independent public
accountants and other experts selected by it and shall not be liable for any
action taken or omitted to be taken in good faith by it in accordance with the
advice of such counsel, accountants or experts; (iii) make no warranty or
representation to any Lender and shall not be responsible to any Lender for any
statements, warranties or representations (whether written or oral) made in or
in connection with any of the Loan Documents; (iv) shall not have any duty to
ascertain or to inquire as to the performance or observance of any of the terms,
covenants or conditions of any of the Loan Documents on the part of any Borrower
or to inspect the property (including the books and records) of any Borrower;
(v) shall not be responsible to any Lender for the due execution, legality,
validity, enforceability, genuineness, sufficiency or value of any of the Loan
Documents or any other instrument or document furnished pursuant hereto; and
(vi) shall incur no liability under or in respect of any of the Loan Documents
by acting upon any notice, consent, certificate or other instrument or writing
(which may be by telecopier, telegram, cable or telex) believed by it to be
genuine and signed or sent by the proper party or parties.

         Section 7.03 CUSA and Affiliates. With respect to its Commitment and
the Advances made by it, CUSA shall have the same rights and powers under this
Agreement as any other Lender and may exercise the same as though it were not an
Agent; and the term "Lender" or "Lenders" shall, unless otherwise expressly
indicated, include CUSA in its

                                       46
<PAGE>

individual capacity. CUSA and its Affiliates may accept deposits from, lend
money to, act as trustee under indentures of, and generally engage in any kind
of business (including without limitation the investment banking business) with,
the Company, any of its Subsidiaries and any Person who may do business with or
own securities of the Company or any such Subsidiary, all as if CUSA was not an
Agent and without any duty to account therefor to the Lenders.

         Section 7.04 Lender Credit Decision. Each Lender acknowledges that it
has, independently and without reliance upon any Agent or any other Lender and
based on the financial statements referred to in Section 4.01 and such other
documents and information as it has deemed appropriate, made its own credit
analysis and decision to enter into this Agreement. Each Lender also
acknowledges that it will, independently and without reliance upon the Agents or
any other Lender and based on such documents and information as it shall deem
appropriate at the time, continue to make its own credit decisions in taking or
not taking action under this Agreement.

         Section 7.05 Indemnification. The Lenders agree to indemnify the Agents
(to the extent not reimbursed by the Borrowers), ratably according to the
respective principal amounts of the Advances then held by each of them (or if no
such Advances are at the time outstanding or if any such Advances are held by
Persons which are not Lenders, ratably according to the respective amounts of
their Commitments), from and against any and all liabilities, obligations,
losses, damages, penalties, actions, judgments, suits, costs, expenses or
disbursements of any kind or nature whatsoever which may be imposed on, incurred
by, or asserted against any such Agent in any way relating to or arising out of
any of the Loan Documents or any action taken or omitted by such Agent under any
of the Loan Documents, provided that no Lender shall be liable for any portion
of such liabilities, obligations, losses, damages, penalties, actions,
judgments, suits, costs, expenses or disbursements resulting from such Agent's
gross negligence or willful misconduct. Without limitation of the foregoing,
each Lender agrees to reimburse such Agent promptly upon demand for its ratable
share of any reasonable out-of-pocket expenses (including counsel fees) incurred
by the Agent in connection with the preparation, execution, delivery,
administration, syndication, modification, amendment or enforcement (whether
through negotiations, legal proceedings or otherwise) of, or legal advice in
respect of rights or responsibilities under, the Loan Documents, to the extent
that such Agent is not reimbursed for such expenses by the Borrowers.

         Section 7.06 Successor Agent. The Agent may resign at any time by
giving written notice thereof to the Lenders and the Company and may be removed
at any time with or without cause by the Requisite Lenders. Upon any such
resignation or removal, the Requisite Lenders shall have the right to appoint a
successor Agent (such Agent, so long as no Event of Default has occurred and is
continuing, being reasonably acceptable to the Company). If no successor Agent
shall have been so appointed by the Requisite Lenders, and shall have accepted
such appointment, within 30 days after the retiring Agent's giving of notice of
resignation or the Requisite Lenders' removal of the retiring Agent, then the
retiring Agent may, on behalf of the Lenders, appoint a successor Agent which
shall be a commercial bank organized under the laws of the United States of
America or of any State thereof or any Bank and, in each case having a combined
capital and surplus of at least $50,000,000 (and so

                                       47
<PAGE>

long as no Event of Default has occurred and is continuing, that is reasonably
acceptable to the Company). Upon the acceptance of any appointment as an Agent
hereunder by a successor Agent, such successor Agent shall thereupon succeed to
and become vested with all the rights, powers, privileges and duties of the
retiring Agent, and the retiring Agent shall be discharged from its duties and
obligations under the Loan Documents. After any retiring Agent's resignation or
removal hereunder as Agent, the provisions of this Article VII shall inure to
its benefit as to any actions taken or omitted to be taken by it while it was
Agent under the Loan Documents.

         Section 7.07 Other Agents. None of the Lenders identified on the facing
page or signature pages of this Agreement or elsewhere herein as a
"Co-Documentation Agent" or a "Syndication Agent" shall have any right, power,
obligation, liability, responsibility or duty under this Agreement other than
those applicable to all Lenders as such. Without limiting the foregoing, none of
the Lenders so identified as a "Co-Documentation Agent" or "Syndication Agent"
shall have or be deemed to have any fiduciary relationship with any Lender. Each
Lender acknowledges that it has not relied, and will not rely, on any of the
Lenders so identified in deciding to enter into this Agreement or in taking or
not taking action hereunder.

                                  ARTICLE VIII
                                  THE GUARANTY

         Section 8.01 Guaranty of the Guarantied Obligations. The Guarantor
hereby irrevocably and unconditionally guaranties, as primary obligor and not
merely as surety, the due and punctual payment in full of all Guarantied
Obligations when and as the same shall become due, whether at stated maturity,
by required prepayment or declaration of (or in certain circumstances automatic)
acceleration (including amounts that would become due but for the operation of
the automatic stay under Section 362(a) of the Bankruptcy Code, 11 U.S.C. ss.
362(a)). The term "Guarantied Obligations" is used herein in its most
comprehensive sense and includes:

         (a) any and all obligations of the Borrowers in respect of notes,
advances, borrowings, loans, debts, interest, fees, costs, expenses (including,
without limitation, legal fees and expenses of counsel), indemnities and
liabilities of whatsoever nature now or hereafter made, incurred or created,
whether absolute or contingent, liquidated or unliquidated, whether due or not
due, arising under or in connection with this Agreement, including those arising
under successive borrowing transactions under this Agreement which shall either
continue such obligations of the Borrowers or from time to time renew them after
they have been satisfied; and

         (b) those expenses set forth in Section 8.07 hereof.

This Article VIII, as it may be amended, amended and restated, supplemented or
otherwise modified from time to time, is sometimes referred to herein as the
"Guaranty" or this "Guaranty". As used in this Article VIII, the term "Borrower"
or "Borrowers" does not include the Company.

                                       48
<PAGE>

         Section 8.02 Liability of the Guarantor. The Guarantor agrees that its
obligations hereunder are irrevocable, absolute, independent and unconditional
and shall not be affected by any circumstance which constitutes a legal or
equitable discharge of a guarantor or surety other than indefeasible payment in
full of the Guarantied Obligations. In furtherance of the foregoing and without
limiting the generality thereof, the Guarantor agrees as follows:

         (a) This Guaranty is a guaranty of payment when due and not of
collectibility.

         (b) The obligations of the Guarantor hereunder are independent of the
obligations of the Borrowers hereunder and the obligations of any other
guarantor of the obligations of the Borrowers hereunder, and a separate action
or actions may be brought and prosecuted against the Guarantor whether or not
any action is brought against the Borrowers or any of such other guarantors and
whether or not the Borrowers are joined in any such action or actions.

         (c) The Guarantor's payment of a portion, but not all, of the
Guarantied Obligations shall in no way limit, affect, modify or abridge the
Guarantor's liability for any portion of the Guarantied Obligations which has
not been paid. Without limiting the generality of the foregoing, if the Agent is
awarded a judgment in any suit brought to enforce the Guarantor's covenant to
pay a portion of the Guarantied Obligations, such judgment shall not be deemed
to release the Guarantor from its covenant to pay the portion of the Guarantied
Obligations that is not the subject of such suit.

         (d) The Agent or any Lender, upon such terms as it deems appropriate,
without notice or demand and without affecting the validity or enforceability of
this Guaranty or giving rise to any reduction, limitation, impairment, discharge
or termination of the Guarantor's liability hereunder, from time to time may (i)
renew, extend (whether pursuant to Section 2.17 or otherwise), accelerate (in
accordance with the terms of this Agreement), increase the rate of interest on,
or otherwise change the time, place, manner or terms of payment of the
Guarantied Obligations, (ii) settle, compromise, release or discharge, or accept
or refuse any offer of performance with respect to, or substitutions for, the
Guarantied Obligations or any agreement relating thereto and/or subordinate the
payment of the same to the payment of any other obligations; (iii) request and
accept other guaranties of the Guarantied Obligations and take and hold security
for the payment of this Guaranty or the Guarantied Obligations; (iv) release,
surrender, exchange, substitute, compromise, settle, rescind, waive, alter,
subordinate or modify, with or without consideration, any security for payment
of the Guarantied Obligations, any other guaranties of the Guarantied
Obligations, or any other obligation of any Person with respect to the
Guarantied Obligations; (v) enforce and apply any security now or hereafter held
by or for the benefit of Agent or any Lender in respect of this Guaranty or the
Guarantied Obligations and direct the order or manner of sale thereof, or
exercise any other right or remedy that Agent or Lenders, or any of them, may
have against any such security, as Agent in its discretion may determine
consistent with this Agreement and any applicable security agreement, including
foreclosure on any such security pursuant to one or more judicial or
non-judicial sales, whether or not every aspect of any such sale is commercially
reasonable, and even though such action operates to impair or extinguish

                                       49
<PAGE>

any right of reimbursement or subrogation or other right or remedy of the
Guarantor against the Borrowers or any security for the Guarantied Obligations;
and (vi) exercise any other rights available to it hereunder.

         (e) This Guaranty and the obligations of the Guarantor hereunder shall
be valid and enforceable and shall not be subject to any reduction, limitation,
impairment, discharge or termination for any reason (other than indefeasible
payment in full of the Guarantied Obligations), including without limitation the
occurrence of any of the following, whether or not the Guarantor shall have had
notice or knowledge of any of them: (i) any failure or omission to assert or
enforce or agreement or election not to assert or enforce, or the stay or
enjoining, by order of court, by operation of law or otherwise, of the exercise
or enforcement of, any claim or demand or any right, power or remedy (whether
arising hereunder, at law, in equity or otherwise) with respect to the
Guarantied Obligations or any agreement relating thereto, or with respect to any
other guaranty of or security for the payment of the Guarantied Obligations;
(ii) any rescission, waiver, amendment or modification of, or any consent to
departure from, any of the terms or provisions (including without limitation
provisions relating to events of default) of this Agreement, or any agreement or
instrument executed pursuant thereto, or of any other guaranty or security for
the Guarantied Obligations, in each case whether or not in accordance with the
terms of this Agreement or any agreement relating to such other guaranty or
security; (iii) the Guarantied Obligations, or any agreement relating thereto,
at any time being found to be illegal, invalid or unenforceable in any respect;
(iv) the application of payments received from any source (other than payments
received from the proceeds of any security for the Guarantied Obligations,
except to the extent such security also serves as collateral for indebtedness
other than the Guarantied Obligations) to the payment of indebtedness other than
the Guarantied Obligations, even though Agent or Lenders, or any of them, might
have elected to apply such payment to any part or all of the Guarantied
Obligations; (v) any Lender's or Agent's consent to the change, reorganization
or termination of the corporate or organizational structure or existence of the
Company or any of its Subsidiaries and to any corresponding restructuring of the
Guarantied Obligations; (vi) any failure to perfect or continue perfection of a
security interest in any collateral which secures any of the Guarantied
Obligations; (vii) any defenses which the Borrowers may allege or assert against
Agent or any Lender in respect of the Guarantied Obligations, including but not
limited to statute of frauds, statute of limitations, and usury; and (viii) any
other act or thing or omission, or delay to do any other act or thing, which may
or might in any manner or to any extent vary the risk of the Guarantor as an
obligor in respect of the Guarantied Obligations.

         Section 8.03 Waivers by the Guarantor. The Guarantor hereby waives, for
the benefit of Lenders and Agent:

         (a) any right to require Agent or Lenders, as a condition of payment or
performance by the Guarantor, to (i) proceed against the Borrowers, any other
guarantor of the Guarantied Obligations or any other Person, (ii) proceed
against or exhaust any security held from the Borrowers, any other guarantor of
the Guarantied Obligations or any other Person, (iii) proceed against or have
resort to any balance of any deposit account or credit on the books of Agent or
any Lender in favor of the Borrowers or any other Person, or (iv) pursue any
other remedy in the power of Agent or any Lender whatsoever;

                                       50
<PAGE>

         (b) any defense arising by reason of the incapacity, lack of authority
or any disability or other defense of the Borrowers including, without
limitation, any defense based on or arising out of the lack of validity or the
unenforceability of the Guarantied Obligations or any agreement or instrument
relating thereto or by reason of the cessation of the liability of the Borrowers
from any cause other than indefeasible payment in full of the Guarantied
Obligations;

         (c) any defense based upon any statute or rule of law which provides
that the obligation of a surety must be neither larger in amount nor in other
respects more burdensome than that of the principal;

         (d) (i) any principles or provisions of law, statutory or otherwise,
which are or might be in conflict with the terms of this Guaranty and any legal
or equitable discharge of the Guarantor's obligations hereunder, (ii) the
benefit of any statute of limitations affecting the Guarantor's liability
hereunder or the enforcement hereof, and (iii) promptness, diligence and any
requirement that Agent or any Lender protect, secure, perfect or insure any
security interest or lien or any property subject thereto;

         (e) notices, demands, presentments, protests, notices of protest,
notices of dishonor and notices of any action or inaction, including acceptance
of this Guaranty, notices of default hereunder or any agreement or instrument
related thereto, notices of any renewal, extension or modification of the
Guarantied Obligations or any agreement related thereto, notices of any
extension of credit to the Borrowers and notices of any of the matters referred
to in Section 8.02 and any right to consent to any thereof; and

         (f) any other defenses or benefits that may be derived from or afforded
by law which limit the liability of or exonerate guarantors or sureties, or
which may conflict with the terms of this Guaranty.

         Section 8.04 Payment by the Guarantor. The Guarantor hereby agrees, in
furtherance of the foregoing and not in limitation of any other right which
Agent or any other Person may have at law or in equity against the Guarantor by
virtue hereof, upon the failure of the Borrowers to pay any of the Guarantied
Obligations when and as the same shall become due, whether at stated maturity,
by required prepayment or declaration of (or, in certain circumstances,
automatic) acceleration, (including amounts that would become due but for the
operation of the automatic stay under Section 362(a) of the Bankruptcy Code, 11
U.S.C. ss. 362(a)), the Guarantor will on demand by the Agent pay, or cause to
be paid, in cash, to Agent for the benefit of Lenders, an amount equal to the
sum of the unpaid principal amount of all Guarantied Obligations then due as
aforesaid, accrued and unpaid interest on such Guarantied Obligations
(including, without limitation, interest which, but for the filing of a petition
in bankruptcy with respect to the Borrowers, would have accrued on such
Guarantied Obligations, whether or not a claim is allowed against the Borrowers
for such interest in any such bankruptcy proceeding) and all other Guarantied
Obligations then owed to Agent and/or Lenders as aforesaid.

         Section 8.05 Subrogation. Until the Guarantied Obligations shall have
been indefeasibly paid in full, the Guarantor shall withhold exercise of (a) any
right of subrogation,

                                       51
<PAGE>

(b) any right of contribution the Guarantor may have against any other guarantor
of the Guarantied Obligations, (c) any right to enforce any remedy which Agent
or any Lender now has or may hereafter have against the Borrowers or (d) any
benefit of, and any right to participate in, any security now or hereafter held
by Agent or any Lender. The Guarantor further agrees that, to the extent that
its agreement to defer exercising any of its rights of subrogation and
contribution as set forth herein is found by a court of competent jurisdiction
to be void or voidable for any reason, any rights of subrogation the Guarantor
may have against the Borrowers or against any collateral or security, and any
rights of contribution the Guarantor may have against any other guarantor, shall
be junior and subordinate to any rights Agent or Lenders may have against the
Borrowers, to all right, title and interest Agent or Lenders may have in any
such collateral or security, and to any right Agent or Lenders may have against
such other guarantor. Agent, on behalf of Lenders, may use, sell or dispose of
any item of collateral or security as it sees fit without regard to any
subrogation rights the Guarantor may have, and upon any such disposition or sale
any rights of subrogation the Guarantor may have shall terminate. If any amount
shall be paid to the Guarantor on account of such subrogation rights at any time
when all Guarantied Obligations shall not have been paid in full, such amount
shall be held in trust for Agent on behalf of Lenders and shall forthwith be
paid over to Agent for the benefit of Lenders to be credited and applied against
the Guarantied Obligations in accordance with the terms of this Agreement or any
applicable security agreement.

         Section 8.06 Subordination of Other Obligations. Any indebtedness of
the Borrowers or any Subsidiary of the Borrowers now or hereafter held by the
Guarantor is hereby subordinated in right of payment to the Guarantied
Obligations, and any such indebtedness of the Borrowers or any Subsidiary of the
Borrowers to the Guarantor collected or received by the Guarantor after an Event
of Default resulting from a payment default has occurred and is continuing or
after an acceleration of the Guarantied Obligations shall be held in trust for
Agent on behalf of Lenders and shall forthwith be paid over to Agent for the
benefit of Lenders to be credited and applied against the Guarantied Obligations
but without affecting, impairing or limiting in any manner the liability of the
Guarantor under any other provision of this Guaranty.

         Section 8.07 Expenses. The Guarantor agrees to pay, or cause to be
paid, and to save Agent and Lenders harmless against liability for, any and all
reasonable costs and out-of-pocket expenses (including fees and disbursements of
counsel) incurred or expended by Agent or any Lender in connection with the
enforcement of or preservation of any rights under this Guaranty.

         Section 8.08 Continuing Guaranty; Termination of Guaranty. This
Guaranty is a continuing guaranty and shall remain in effect until all of the
Guarantied Obligations shall have been indefeasibly paid in full and the
Commitments of all Lenders shall have terminated.

         Section 8.09 Authority of the Guarantor or the Borrowers. It is not
necessary for Lenders or Agent to inquire into the capacity or powers of the
Guarantor or the Borrowers or the officers, directors or any agents acting or
purporting to act on behalf of any of them.

                                       52
<PAGE>

         Section 8.10 Financial Condition of the Borrowers. Any Advances may be
granted to the Borrowers or continued from time to time without notice to or
authorization from Guarantor regardless of the financial or other condition of
the Borrowers at the time of any such grant or continuation. Lenders and Agent
shall have no obligation to disclose or discuss with the Guarantor their
assessment, or the Guarantor's assessment, of the financial condition of the
Borrowers. The Guarantor has adequate means to obtain information from the
Borrowers on a continuing basis concerning the financial condition of the
Borrowers and their ability to perform its obligations hereunder, and the
Guarantor assumes the responsibility for being and keeping informed of the
financial condition of the Borrowers and of all circumstances bearing upon the
risk of nonpayment of the Guarantied Obligations. The Guarantor hereby waives
and relinquishes any duty on the part of Agent or any Lender to disclose any
matter, fact or thing relating to the business, operations or conditions of the
Borrowers now known or hereafter known by Agent or any Lender.

         Section 8.11 Rights Cumulative. The rights, powers and remedies given
to Lenders and Agent by this Guaranty are cumulative and shall be in addition to
and independent of all rights, powers and remedies given to Lenders and Agent by
virtue of any statute or rule of law or under this Agreement or any agreement
between any Borrower and Lenders and/or Agent. Any forbearance or failure to
exercise, and any delay by any Lender or Agent in exercising, any right, power
or remedy hereunder shall not impair any such right, power or remedy or be
construed to be a waiver thereof, nor shall it preclude the further exercise of
any such right, power or remedy.

         Section 8.12 Bankruptcy; Post-Petition Interest; Reinstatement of the
Guaranty.

         (a) So long as any Guarantied Obligations remain outstanding, the
Guarantor shall not, without the prior written consent of Agent in accordance
with the terms of this Agreement, commence or join with any other Person in
commencing any bankruptcy, reorganization or insolvency proceedings of or
against the Borrowers. The obligations of the Guarantor under this Guaranty
shall not be reduced, limited, impaired, discharged, deferred, suspended or
terminated by any proceeding, voluntary or involuntary, involving the
bankruptcy, insolvency, receivership, reorganization, liquidation or arrangement
of the Borrowers or by any defense which the Borrowers may have by reason of the
order, decree or decision of any court or administrative body resulting from any
such proceeding.

         (b) The Guarantor acknowledges and agrees that any interest on any
portion of the Guarantied Obligations which accrues after the commencement of
any proceeding referred to in clause (a) above (or, if interest on any portion
of the Guarantied Obligations ceases to accrue by operation of law by reason of
the commencement of said proceeding, such interest as would have accrued on such
portion of the Guarantied Obligations if said proceedings had not been
commenced) shall be included in the Guarantied Obligations because it is the
intention of the Guarantor and Agent that the Guarantied Obligations which are
guarantied by the Guarantor pursuant to this Guaranty should be determined
without regard to any rule of bankruptcy or other similar laws or which may
relieve the Borrowers of any portion of such Guarantied Obligations. The
Guarantor will permit any trustee in bankruptcy, receiver, debtor in possession,
assignee for the benefit of creditors or

                                       53
<PAGE>

similar person to pay Agent, or allow the claim of Agent in respect of, any such
interest accruing after the date on which such proceeding is commenced.

         (c) In the event that all or any portion of the Guarantied Obligations
are paid by the Borrowers, the obligations of the Guarantor hereunder shall
continue and remain in full force and effect or be reinstated, as the case may
be, in the event that all or any part of such payment(s) are rescinded or
recovered directly or indirectly from Agent or any Lender as a preference,
fraudulent transfer or otherwise, and any such payments which are so rescinded
or recovered shall constitute Guarantied Obligations for all purposes under this
Guaranty.

         Section 8.13 Successors and Assigns. This Guaranty is a continuing
guaranty and shall be binding upon the Guarantor and its successors and assigns.
This Guaranty shall inure to the benefit of Lenders, Agent and their respective
successors and assigns. The Guarantor shall not assign this Guaranty or any of
the rights or obligations of the Guarantor hereunder without the prior written
consent of all Lenders. Any Lender may, without notice or consent, assign its
interest in this Guaranty in whole or in part. The terms and provisions of this
Guaranty shall inure to the benefit of any assignee or transferee of any rights
and obligations under this Agreement, and in the event of such transfer or
assignment the rights and privileges herein conferred upon Lenders and Agent
shall automatically extend to and be vested in such transferee or assignee, all
subject to the terms and conditions hereof.

         Section 8.14 Further Assurances. At any time or from time to time, upon
the request of the Agent, the Guarantor shall execute and deliver such further
documents and do such other acts and things as the Agent may reasonably request
in order to effect fully the purposes of this Guaranty.

                                   ARTICLE IX
                                  MISCELLANEOUS

         Section 9.01 Amendments, Etc. No amendment or waiver of any provision
of this Agreement, nor consent to any departure by the Borrowers therefrom,
shall in any event be effective unless the same shall be in writing and signed
by the Borrowers and the Requisite Lenders, and then such waiver or consent
shall be effective only in the specific instance and for the specific purpose
for which given; provided, however, that no amendment, waiver or consent shall,
unless in writing and signed by all the Lenders, do any of the following: (a)
waive any of the conditions specified in Section 3.01, (b) subject to Section
2.17, increase the Commitments of the Lenders or subject the Lenders to any
additional obligations, (c) reduce the principal of, or interest on, the
Advances or any fees or other amounts payable hereunder, (d) postpone any date
fixed for any payment of principal of, or interest on, the Advances or any fees
or other amounts payable hereunder, (e) change the percentage of the Commitments
or of the aggregate unpaid principal amount of the Advances, or the number of
Lenders, which shall be required for the Lenders or any of them to take any
action hereunder, (f) limit or release the liability of the Guarantor under the
Guaranty, (g) postpone any date fixed for payment under the Guaranty or (h)
amend Section 2.14 or this Section 9.01; and provided, further, that no
amendment, waiver or consent shall,

                                       54
<PAGE>

unless in writing and signed by an Agent in addition to the Lenders required
above to take such action, affect the rights or duties of such Agent under this
Agreement.

         Section 9.02 Notices, Etc. All notices and other communications
provided for hereunder shall be in writing (including telecopier, telegraphic,
telex or cable communication) and mailed, telecopied, telegraphed, telexed,
cabled or delivered, if to the Company or the Borrowers, at 901 44th Street SE,
Grand Rapids, MI 49508, Attn: General Counsel; if to any Bank, at its Domestic
Lending Office specified opposite its name on Schedule I hereto; if to any other
Lender, at its Domestic Lending Office specified in the Assignment and
Acceptance pursuant to which it became a Lender; if to the Administrative Agent
at its address at Citicorp USA, Inc., Loan Syndications Operations, 2 Penns Way,
Suite 200, New Castle, Delaware, 19720 (with a copy of notices, other than those
given pursuant to Sections 2.01 through 2.13 hereof, to Citicorp USA, Inc. c/o
Citicorp North America, Inc., 500 West Madison, 7th Floor, Chicago, IL, 60661;
Attention: Caroline Stead); or, as to the Company, the Borrowers or
Administrative Agent, at such other address as shall be designated by such party
in a written notice to the other parties and, as to each other party, at such
other address as shall be designated by such party in a written notice to the
Borrowers and the Agents. All such notices and communications shall, when
personally delivered, mailed, telecopied, telegraphed, telexed or cabled, be
effective when personally delivered, after five (5) days after being deposited
in the mails, when confirmed by telecopy response, when delivered to the
telegraph company, when confirmed by telex answerback or when delivered to the
cable company, respectively, except that notices and communications to the
Administrative Agent pursuant to Article II or VII shall not be effective until
received by the Administrative Agent.

         Section 9.03 No Waiver; Remedies. No failure on the part of any Lender
or Agent to exercise, and no delay in exercising, any right hereunder shall
operate as a waiver thereof; nor shall any single or partial exercise of any
such right preclude any other or further exercise thereof or the exercise of any
other right. The remedies herein provided are cumulative and not exclusive of
any remedies provided by law.

         Section 9.04 Costs, Expenses and Indemnification.

         (a) The Borrowers jointly and severally agree, regardless of whether
the Effective Date occurs, to pay promptly on demand all reasonable costs and
out-of-pocket expenses of the Administrative Agent in connection with the
preparation, execution, delivery, administration, syndication, modification and
amendment of this Agreement, and the other documents to be delivered hereunder
or thereunder, including, without limitation, the reasonable fees and
out-of-pocket expenses of counsel for the Administrative Agent (including the
allocated time charges of the Administrative Agent's legal department, as its
internal counsel) with respect thereto and with respect to advising the
Administrative Agent as to its rights and responsibilities under this Agreement.
The Borrowers further jointly and severally agree to pay promptly on demand all
costs and expenses of the Administrative Agent and of each Lender, if any
(including, without limitation, reasonable counsel fees and out-of-pocket
expenses), in connection with the enforcement (whether through negotiations,
legal proceedings or otherwise) of this Agreement and the other documents to be
delivered

                                       55
<PAGE>

hereunder, including, without limitation, reasonable counsel fees and
out-of-pocket expenses in connection with the enforcement of rights under this
Section 9.04(a).

         (b) If any payment of principal of any EURO Rate Advance is made by any
Borrower other than on the last day of the Interest Period for such Advance, as
a result of a payment pursuant to Section 2.05 or acceleration of the maturity
of the Advances pursuant to Section 6.01 or for any other reason, such Borrower
shall, upon demand by any Lender (with a copy of such demand to the
Administrative Agent), pay to the Administrative Agent for the account of such
Lender any amounts required to compensate such Lender for any additional losses,
costs or expenses which it may reasonably incur as a result of such payment,
including, without limitation, any loss, cost or expense incurred by reason of
the liquidation or reemployment of deposits or other funds acquired by any
Lender to fund or maintain such Advance; provided that conversion of a EURO Rate
Advance to a Base Rate Advance in accordance with the provisions of Section
2.02(b)(iii) shall not be considered a payment for purposes of this Section
9.04(b).

         (c) The Borrowers jointly and severally agree to indemnify and hold
harmless the Agent, each Lender and each director, officer, employee, agent,
attorney and affiliate of the Agent and each Lender (each an "indemnified
person") in connection with any expenses, losses, claims, damages or liabilities
to which an Agent, a Lender or such indemnified persons may become subject,
insofar as such expenses, losses, claims, damages or liabilities (or actions or
other proceedings commenced or threatened in respect thereof) arise out of the
transactions referred to in this Agreement or arise from any use or intended use
of the proceeds of the Advances, or in any way arise out of activities of the
Borrowers or the Guarantor that violate Environmental Laws, and to reimburse the
Agent, each Lender and each indemnified person, upon their demand, for any
reasonable legal or other out-of-pocket expenses incurred in connection with
investigating, defending or participating in any such loss, claim, damage,
liability, or action or other proceeding, whether commenced or threatened
(whether or not the Agent, such Lender or any such person is a party to any
action or proceeding out of which any such expense arises). Notwithstanding the
foregoing, the Borrowers and the Guarantor shall have no obligation hereunder to
an indemnified person with respect to indemnified liabilities which have
resulted from the gross negligence, bad faith or willful misconduct of such
indemnified person.

         Section 9.05 Right of Set-off. Upon (i) the occurrence and during the
continuance of any Event of Default and (ii) the making of the request or the
granting of the consent specified by Section 6.01 to authorize the
Administrative Agent to declare the Advances due and payable pursuant to the
provisions of Section 6.01, each Lender is hereby authorized at any time and
from time to time, to the fullest extent permitted by law, to set off and apply
any and all deposits (time or demand, provisional or final, or general, but not
special) at any time held and other indebtedness at any time owing by such
Lender to or for the credit or the account of any Borrower against any and all
of the obligations of any Borrower now or hereafter existing under this
Agreement that are then due and payable, whether or not such Lender shall have
made any demand under this Agreement. Each Lender agrees promptly to notify the
applicable Borrower after any such set-off and application made by such Lender;
provided that the failure to give such notice shall not affect the validity of
such set-off and application. The rights of each Lender under this Section are
in addition to

                                       56
<PAGE>

other rights and remedies (including, without limitation, other rights of
set-off) which such Lender may have.

         Section 9.06 Binding Effect; Entire Agreement.

         (a) This Agreement shall be deemed to have been executed and delivered
when it shall have been executed by the Company, the Guarantor and the
Administrative Agent and when the Administrative Agent shall have been notified
by each Bank that such Bank has executed it and thereafter shall be binding upon
and inure to the benefit of the Borrowers, the Guarantor, the Administrative
Agent and each Lender and their respective successors and permitted assigns,
except that the Borrowers and the Guarantor shall not have the right to assign
their rights hereunder or any interest herein without the prior written consent
of all Lenders. At the time of the effectiveness of this Agreement, (i) this
Agreement shall supersede the Existing Credit Agreement and (ii) the Existing
Credit Agreement shall automatically terminate and be of no further force and
effect.

         (b) This Agreement (including the Schedules and Exhibits attached
hereto) and the other Loan Documents represent the final agreement between the
parties and may not be contradicted by evidence of prior, contemporaneous, or
subsequent oral agreements of the parties. There are no unwritten oral
agreements between the parties.

         Section 9.07 Assignments and Participations.

         (a) Each Lender may assign to one or more Eligible Assignees all or a
portion of its rights and obligations under this Agreement (including, without
limitation, all or a portion of its Commitment and the Advances owing to it);
provided, however, that (i) each such assignment shall be of a constant, and not
a varying, percentage of all of the assigning Lender's rights and obligations
under this Agreement, (ii) after giving effect to any such assignment, (1) the
assigning Lender shall no longer have any Commitment or (2) the amount of the
Commitment of both the assigning Lender and the Eligible Assignee party to such
assignment (in each case determined as of the date of the Assignment and
Acceptance with respect to such assignment) shall not be less than $5,000,000
and assigned amounts must be in increments of $1,000,000, (iii) each such
assignment shall be to an Eligible Assignee, (iv) the parties to each such
assignment shall execute and deliver to the Administrative Agent, for its
acceptance and recording in the Register, an Assignment and Acceptance, and a
processing and recordation fee of $3,500 to the Administrative Agent, and (v)
the Company and the Administrative Agent shall have consented to such
assignment, which consent shall not be unreasonably withheld; except that such
consent shall not be required for an assignment to another Lender or an
Affiliate of a Lender and such consent by the Company shall not be required if
an Event of Default has occurred and is continuing. Upon such execution,
delivery, acceptance and recording, from and after the effective date specified
in each Assignment and Acceptance, (x) the assignee thereunder shall be a party
hereto and, to the extent that rights and obligations hereunder have been
assigned to it pursuant to such Assignment and Acceptance, have the rights and
obligations of a Lender hereunder and (y) the Lender assignor thereunder shall,
to the extent that rights and obligations hereunder have been assigned by it
pursuant to such Assignment and Acceptance, relinquish its rights and be
released from its obligations under this Agreement (and, in the case of an
Assignment

                                       57
<PAGE>

and Acceptance covering all or the remaining portion of an assigning Lender's
rights and obligations under this Agreement, such Lender shall cease to be a
party hereto); provided that with respect to any amounts payable as of the date
of such assignment pursuant to Sections 2.09, 2.11 or 9.04, the Borrowers shall
have no greater obligation to the assignee than it had to the assignor. Any
Lender may at any time pledge or assign all or any portion of its rights
hereunder to a Federal Reserve Bank; provided, that no such pledge or assignment
shall release such Lender from any of its obligations hereunder.

         (b) By executing and delivering an Assignment and Acceptance, the
Lender assignor thereunder and the assignee thereunder confirm to and agree with
each other and the other parties hereto as follows: (i) other than as provided
in such Assignment and Acceptance, such assigning Lender makes no representation
or warranty and assumes no responsibility with respect to any statements,
warranties or representations made in or in connection with any of the Loan
Documents or the execution, legality, validity, enforceability, genuineness,
sufficiency or value of any of the Loan Documents or any other instrument or
document furnished pursuant hereto or thereto; (ii) such assigning Lender makes
no representation or warranty and assumes no responsibility with respect to the
financial condition of the Borrowers or the Guarantor or the performance or
observance by the Borrowers or the Guarantor of any of their obligations under
any of the Loan Documents or any other instrument or document furnished pursuant
hereto or thereto; (iii) such assignee confirms that it has received a copy of
the Loan Documents, together with copies of the financial statements referred to
in Section 4.01 and such other documents and information as it has deemed
appropriate to make its own credit analysis and decision to enter into such
Assignment and Acceptance; (iv) such assignee will, independently and without
reliance upon the Agents, such assigning Lender or any other Lender and based on
such documents and information as it shall deem appropriate at the time,
continue to make its own credit decisions in taking or not taking action under
the Loan Documents; (v) such assignee confirms that it is an Eligible Assignee;
(vi) such assignee appoints and authorizes each Agent to take such action as
agent on its behalf and to exercise such powers under the Loan Documents as are
delegated to such Agent by the terms hereof, together with such powers as are
reasonably incidental thereto; and (vii) such assignee agrees that it will
perform in accordance with their terms all of the obligations which by the terms
of the Loan Documents are required to be performed by it as a Lender.

         (c) Within five (5) days of its receipt of an Assignment and Acceptance
executed by an assigning Lender and an assignee representing that it is an
Eligible Assignee (together with a processing and recordation fee of $3,500 with
respect thereto) and upon evidence of consent of the Company and the Agent
thereto, which consent shall not be unreasonably withheld, the Agent shall, if
such Assignment and Acceptance has been completed and is in substantially the
form of Exhibit B hereto, (1) accept such Assignment and Acceptance and (2)
record the information contained therein in the Register. All communications
with the Company with respect to such consent of the Company shall be sent
pursuant to Section 9.02.

         (d) The Agent shall maintain at its address referred to in Section 9.02
a copy of each Assignment and Acceptance delivered to and accepted by it and a
register for the recordation of the names and addresses of the Lenders and the
Commitment of, the

                                       58
<PAGE>

Commitment Termination Date of, and with respect to each Borrower, the principal
amount of the Advances owing to, each such Lender from time to time (the
"Register"). The entries in the Register shall be conclusive and binding for all
purposes, absent manifest error, and the Borrowers, the Agents and the Lenders
may treat each Person whose name is recorded in the Register as a Lender
hereunder for all purposes of the Loan Documents. The Register shall be
available for inspection by the Borrowers or any Lender at any reasonable time
and from time to time upon reasonable prior notice.

         (e) Each Lender may sell participations to one or more banks or other
entities in or to all or a portion of its rights and obligations under this
Agreement (including, without limitation, all or a portion of its Commitment and
the Advances owing to it; provided, however, that (i) such Lender's obligations
under this Agreement (including, without limitation, its Commitment to the
Borrowers hereunder) shall remain unchanged, (ii) such Lender shall remain
solely responsible to the other parties hereto for the performance of such
obligations, (iii) such Lender shall remain the holder of any such Advance for
all purposes of this Agreement, (iv) the Borrowers, the Agents and the other
Lenders shall continue to deal solely and directly with such Lender in
connection with such Lender's rights and obligations under the Loan Documents,
(v) no Lender shall grant any participation under which the participant shall
have rights to require such Lender to take or omit to take any action hereunder
or under the other Loan Documents or approve any amendment to or waiver of this
Agreement or the other Loan Documents, except to the extent such amendment or
waiver would: (A) extend the Termination Date of such Lender; or (B) reduce the
interest rate or the amount of principal or fees applicable to Advances or the
Commitment in which such participant is participating or change the date on
which interest, principal or fees applicable to Advances or the Commitment in
which such participant is participating are payable, (vi) such Lender shall
notify the Borrowers of the sale of the participation; except that such notice
shall not be required for a sale of a participation to an Affiliate of a Lender,
and (vii) the Person purchasing such participation shall not have any rights
under this Agreement and shall agree to customary provisions relating to the
confidentiality of non-public information received by such Person in connection
with its purchase of the participation.

         (f) Any Lender may, in connection with any assignment or participation
or proposed assignment or participation pursuant to this Section 9.07, disclose
to the assignee or participant or proposed assignee or participant, any
information relating to the Borrowers or the Guarantor furnished to such Lender
by or on behalf of the Borrowers or the Guarantor; provided that, prior to any
such disclosure, the assignee or Participant or proposed assignee or participant
shall agree to preserve the confidentiality of any confidential information
relating to the Borrowers or the Guarantor received by it from such Lender.

         Section 9.08 Confidentiality. Each Agent and each Lender agrees,
insofar as is legally possible, to use its reasonable best efforts to keep in
confidence all financial data and other information relative to the affairs of
the Borrowers or the Guarantor heretofore furnished or which may hereafter be
furnished to it pursuant to the provisions of this Agreement; provided, however,
that this Section 9.08 shall not be applicable to information which is or
becomes available to a Lender from a source other than the Borrowers; and
provided further that such obligation of each Agent and each Lender shall be
subject to each

                                       59
<PAGE>

Agent's and each Lender's (a) obligation to disclose such information pursuant
to a request or order under applicable laws and regulations or pursuant to a
subpoena or other legal process, (b) right to disclose any such information to
bank examiners, its Affiliates (including, without limitation, in the case of
CUSA, Salomon Smith Barney Inc.), bank auditors, accountants and its counsel and
other Agents and Lenders, and (c) right to disclose any such information, (i) in
connection with the transactions set forth herein including assignments and
sales of participation interests pursuant to Section 9.07 hereof or (ii) in or
in connection with any litigation or dispute involving the Agents, the Lenders
and the Borrowers or any transfer or other disposition by such Lender of any of
its Advances or other extensions of credit by such Lender to the Company or any
of its Subsidiaries, provided that information disclosed pursuant to this
proviso shall be so disclosed subject to such procedures as are reasonably
calculated to maintain the confidentiality thereof.

         Section 9.09 Governing Law. This Agreement shall be governed by, and
construed in accordance with, the laws of the State of New York.

         Section 9.10 Execution in Counterparts. This Agreement may be executed
in any number of counterparts and by different parties hereto in separate
counterparts, each of which when so executed shall be deemed to be an original
and all of which taken together shall constitute one and the same agreement.

         Section 9.11 Consent to Jurisdiction; Waiver of Immunities. The
Borrowers and the Guarantor hereby irrevocably submit to the nonexclusive
jurisdiction of any New York state or Federal court sitting in New York, New
York in any action or proceeding arising out of or relating to this Agreement,
and the Borrowers and the Guarantor hereby irrevocably agree that all claims in
respect of such action or proceeding may be heard and determined in such New
York state or Federal court. The Borrowers and the Guarantor hereby irrevocably
waive, to the fullest extent they may effectively do so, the defense of an
inconvenient forum to the maintenance of such action or proceeding. The
Borrowers and the Guarantor agree that a final judgment in any such action or
proceeding shall be conclusive and may be enforced in other jurisdictions by
suit on the judgment or in any other manner provided by law. Nothing in this
Section 9.11 shall affect the right of any Lender or Agent to serve legal
process in any other manner permitted by law or affect the right of any Lender
or Agent to bring any action or proceeding against the Borrowers or the
Guarantor or their respective property in the courts of any other jurisdiction.

         Section 9.12 Waiver of Trial by Jury. THE BORROWERS, THE GUARANTOR, THE
BANKS, THE AGENTS AND, BY ITS ACCEPTANCE OF THE BENEFITS HEREOF, EACH OTHER
LENDER HEREBY AGREES TO WAIVE ITS RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM
OR CAUSE OF ACTION BASED UPON OR ARISING OUT OF THIS AGREEMENT. The scope of
this waiver is intended to be all-encompassing of any and all disputes that may
be filed in any court and that relate to the subject matter of this transaction,
including without limitation contract claims, tort claims, breach of duty claims
and all other common law and statutory claims. The Borrowers, the Guarantor, the
Banks, the Agents and, by its acceptance of the benefits hereof, each other
Lender (i) acknowledges that this waiver is a material inducement for the
Borrowers, the Guarantor, the Lenders and the Agents to enter into a business
relationship,

                                       60
<PAGE>

that the Borrowers, the Guarantor, the Lenders and the Agents have already
relied on this waiver in entering into this Agreement or accepting the benefits
thereof, as the case may be, and that each will continue to rely on this waiver
in their related future dealings and (ii) further warrants and represents that
each has reviewed this waiver with its legal counsel, and that each knowingly
and voluntarily waives its jury trial rights following consultation with legal
counsel. THIS WAIVER IS IRREVOCABLE, MEANING THAT IT MAY NOT BE MODIFIED EITHER
ORALLY OR IN WRITING, AND THIS WAIVER SHALL APPLY TO ANY SUBSEQUENT AMENDMENTS,
RENEWALS, SUPPLEMENTS OR MODIFICATIONS TO THIS AGREEMENT. In the event of
litigation, this Agreement may be filed as a written consent to a trial by the
court.

         Section 9.13 Survival of Warranties. All agreements, representations
and warranties made in this Agreement shall survive the execution and delivery
of this Agreement and any increase in the Commitments under this Agreement.

         Section 9.14 Severability. In case any provision in or obligation under
this Agreement shall be invalid, illegal or unenforceable in any jurisdiction,
the validity, legality and enforceability of the remaining provisions or
obligations, or of such provision or obligation in any other jurisdiction, shall
not in any way be affected or impaired thereby.

         Section 9.15 Headings. Section and subsection headings in this
Agreement are included herein for convenience of reference only and shall not
constitute a part of this Agreement for any other purpose or be given any
substantive effect.

         Section 9.16 Judgment. All terms of this Agreement shall apply to any
Euro Lending Office and the obligations of the Borrowers hereunder in respect of
Euro Rate Advances shall be deemed held by each Lender for the benefit of any
such Euro Lending Office.

         (a) If for the purposes of obtaining judgment in any court it is
necessary to convert a sum due hereunder or under any promissory note of any
Borrower issued pursuant to this Agreement in any currency (the "Original
Currency") into another currency (the "Other Currency") the parties hereto
agree, to the fullest extent that they may effectively do so, that the rate of
exchange used shall be that at which, in accordance with normal banking
procedures, the Agent could purchase the Original Currency with the Other
Currency at London, England on the second Business Day preceding that on which
final judgment is given.

         (b) The obligation of a Borrower in respect of any sum due in the
Original Currency from it to any Lender or the Agent hereunder shall,
notwithstanding any judgment in any Other Currency, be discharged only to the
extent that on the Business Day following receipt by such Lender or the Agent
(as the case may be) of any sum adjudged to be so due in such Other Currency
such Lender or the Agent (as the case may be) may, in accordance with normal
banking procedures, purchase Original Currency with such Other Currency; if the
amount of the Original Currency so purchased is less than the sum originally due
to such Lender or the Agent (as the case may be) in the Original Currency, such
Borrower agrees, as a separate obligation and notwithstanding any such judgment,
to indemnify such Lender or

                                       61
<PAGE>

the Agent (as the case may be) against such loss, and if the amount of the
Original Currency so purchased exceeds the sum originally due to any Lender or
the Agent (as the case may be) in the Original Currency, such Lender or the
Agent (as the case may be) agrees to remit to such Borrower such excess.

                  [Remainder of page intentionally left blank]

                                       62
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized, as of the date
first above written.

                                 STEELCASE INC., a Michigan corporation, as a
                                 Borrower and Guarantor

                                 By     /s/ Brian J. O'Donnell
                                        ----------------------------------------
                                 Name:  Brian J. O'Donnell
                                 Title: Director, Corporate Treasury Services

                                 BNP PARIBAS, as a Co-Documentation Agent and
                                 a Lender

                                 By     /s/ D. Bresson / Nadine Mohr
                                        ----------------------------------------
                                 Name:  D. Bresson     / Nadine Mohr
                                 Title:

                                 SG-CHICAGO BRANCH, as Syndication Agent and
                                 a Lender

                                 By     /s/ Eric E.O. Siebert Jr.
                                        ----------------------------------------
                                 Name:  Eric E.O. Siebert Jr.
                                 Title: Director

                                 CITICORP USA, INC., as Administrative Agent
                                 and a Lender

                                 By     /s/ Mary O'Connell
                                        ----------------------------------------
                                 Name:  Mary O'Connell
                                 Title: Vice President

                                 BANK ONE, MICHIGAN, as a Co-Documentation
                                 Agent and a Lender

                                 By     /s/ Thomas A. Gamm
                                        ----------------------------------------
                                 Name:  Thomas A. Gamm
                                 Title: First Vice President

                                 BANK OF AMERICA, N.A., as a Co-Documentation
                                 Agent and a Lender

                                 By     /s/ Robert Mauriello
                                        ----------------------------------------
                                 Name:  Robert Mauriello
                                 Title: Vice President

<PAGE>

                          THE NORTHERN TRUST COMPANY, as a Lender

                          By     /s/ Roger McDougal
                                 -----------------------------------------------
                          Name:  Roger McDougal
                          Title: Second Vice President

                          OLD KENT BANK, as a Lender

                          By     /s/ Seth W. Watson III
                                 -----------------------------------------------
                          Name:  Seth W. Watson III
                          Title: Vice President

                          CREDIT AGRICOLE INDOSUEZ - CHICAGO BRANCH, as a Lender

                          By     /s/ Charles Hiatt    / Phillip J. Salter
                                 -----------------------------------------------
                          Name:  Charles Hiatt        / Phillip J. Salter
                          Title: Vice President         Vice President
                                 Manager                Sr. Relationship Manager

                          NATEXIS BANQUES POPULAIRES, as a Lender

                          By     /s/ Christine Dirringer  / Pieter J. van Tulder
                                 -----------------------------------------------
                          Name:  Christine Dirringer      / Pieter J. van Tulder
                          Title: Assistant Vice President / Vice President and
                                                            Manager,
                                                            Multinational Group

                          CREDIT LYONNAIS, as a Lender

                          By     /s/ Bruno Choppin
                                 -----------------------------------------------
                          Name:  Bruno Choppin
                          Title: Homme d'Affairs

                          BECM, as a Lender

                          By     /s/ Daniel Lartillerie
                                 -----------------------------------------------
                          Name:  Daniel Lartillerie
                          Title: Directeur BECM Strasbourg

                          By     /s/ Maurice Bolla
                                 -----------------------------------------------
                          Name:  Maurice Bolla
                          Title: Charge d'Etudes BECM Strasbourg

<PAGE>

                                   SCHEDULE I

                           APPLICABLE LENDING OFFICES

--------------------- ----------------------------- ---------------------------

        Bank             Domestic Lending Office       EURO Lending Office

--------------------- ----------------------------- ---------------------------
 Citicorp USA, Inc.   Citicorp USA, Inc.            Citicorp USA, Inc.
                      Citibank Agency Services      Citibank Agency Services
                      2 Penns Way, Suite 200        2 Penns Way, Suite 200
                      New Castle, Delaware  1920    New Castle, Delaware  1920
                      Attention: Janet Wallace      Attention: Janet Wallace
                      Tel. No.: (302) 894-6029      Tel. No.: (302) 894-6029
                      Fax No.: (302) 894-6120       Fax No.: (302) 894-6120
--------------------- ----------------------------- ---------------------------

                                  Schedule I-1
<PAGE>

                                SCHEDULE 4.01(c)

                               GOVERNMENT CONSENTS

None.

                               Schedule 4.01(c)-1<PAGE>

                                                                     Exhibit 4.3

                                U.S. $200,000,000

                                CREDIT AGREEMENT
              (SHORT TERM MULTICURRENCY REVOLVING CREDIT FACILITY)

                            Dated as of April 5, 2001

                                      Among

                                 STEELCASE INC.

                           as a Borrower and Guarantor
                           ---------------------------

                                       and

                             THE BANKS NAMED HEREIN

                                   as Lenders
                                   ----------

                                       and

                               CITICORP USA, INC.

                             as Administrative Agent
                             -----------------------

                                       and

                                SG-CHICAGO BRANCH

                              as Syndication Agent
                              --------------------

                                       and

                                   BNP PARIBAS
                               BANK ONE, MICHIGAN
                                       and
                              BANK OF AMERICA, N.A.

                           as Co-Documentation Agents
                           --------------------------

                       Sole Lead Arranger and Book Runner:
                       -----------------------------------

                            SALOMON SMITH BARNEY INC.
<PAGE>

                                    ARTICLE I

                        DEFINITIONS AND ACCOUNTING TERMS

Section 1.01  Certain Defined Terms............................................1
Section 1.02  Computation of Time Periods.....................................15
Section 1.03  Accounting Terms................................................15
Section 1.04  Currency Equivalents Generally..................................15

                                   ARTICLE II

                        AMOUNTS AND TERMS OF THE ADVANCES

Section 2.01  The Advances....................................................15
Section 2.02  Making the Advances.............................................16
Section 2.03  Fees............................................................20
Section 2.04  Optional Termination and Reduction of the Commitments...........21
Section 2.05  Repayment and Prepayment of Advances............................21
Section 2.06  Interest on Advances............................................22
Section 2.07  Interest Rate Determination.....................................24
Section 2.08  Voluntary Conversion or Continuation of Advances................24
Section 2.09  Increased Costs.................................................25
Section 2.10  Payments and Computations.......................................26
Section 2.11  Taxes...........................................................28
Section 2.12  Sharing of Payments, Etc........................................29
Section 2.13  Evidence of Debt................................................30
Section 2.14  Use of Proceeds.................................................30
Section 2.15  Extension of the Commitment Termination Date....................30
Section 2.16  Substitution of Lenders.........................................31
Section 2.17  Term Loan.......................................................32
Section 2.18  Increased Commitments; Additional Lenders.......................32
Section 2.19  Borrowings by Designated Subsidiaries...........................33

                                   ARTICLE III

                     CONDITIONS OF EFFECTIVENESS AND LENDING

Section 3.01  Conditions Precedent to Effectiveness...........................34
Section 3.02  Conditions Precedent to Each Borrowing..........................35

                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES

Section 4.01  Representations and Warranties of the Company...................36

                                    ARTICLE V

                            COVENANTS OF THE COMPANY

                                       i
<PAGE>

Section 5.01  Affirmative Covenants...........................................39
Section 5.02  Negative Covenants..............................................42

                                   ARTICLE VI

                                EVENTS OF DEFAULT

Section 6.01  Events of Default...............................................44

                                   ARTICLE VII

                              ADMINISTRATIVE AGENT

Section 7.01  Authorization and Action........................................47
Section 7.02  Agents' Reliance, Etc...........................................47
Section 7.03  CUSA and Affiliates.............................................47
Section 7.04  Lender Credit Decision..........................................48
Section 7.05  Indemnification.................................................48
Section 7.06  Successor Agent.................................................48
Section 7.07  Other Agents....................................................49

                                  ARTICLE VIII

                                  THE GUARANTY

Section 8.01  Guaranty of the Guarantied Obligations..........................49
Section 8.02  Liability of the Guarantor......................................50
Section 8.03  Waivers by the Guarantor........................................51
Section 8.04  Payment by the Guarantor........................................52
Section 8.05  Subrogation.....................................................52
Section 8.06  Subordination of Other Obligations..............................53
Section 8.07  Expenses........................................................53
Section 8.08  Continuing Guaranty; Termination of Guaranty....................53
Section 8.09  Authority of the Guarantor or the Borrowers.....................53
Section 8.10  Financial Condition of the Borrowers............................54
Section 8.11  Rights Cumulative...............................................54
Section 8.12  Bankruptcy; Post-Petition Interest; Reinstatement
                of the Guaranty...............................................54
Section 8.13  Successors and Assigns..........................................55
Section 8.14  Further Assurances..............................................55

                                   ARTICLE IX

                                  MISCELLANEOUS

Section 9.01  Amendments, Etc.................................................55
Section 9.02  Notices, Etc....................................................56
Section 9.03  No Waiver; Remedies.............................................56
Section 9.04  Costs, Expenses and Indemnification.............................56
Section 9.05  Right of Set-off................................................57

                                       ii
<PAGE>

Section 9.06  Binding Effect; Entire Agreement................................58
Section 9.07  Assignments and Participations..................................58
Section 9.08  Confidentiality.................................................60
Section 9.09  Governing Law...................................................61
Section 9.10  Execution in Counterparts.......................................61
Section 9.11  Consent to Jurisdiction; Waiver of Immunities...................61
Section 9.12  Waiver of Trial by Jury.........................................61
Section 9.13  Survival of Warranties..........................................62
Section 9.14  Severability....................................................62
Section 9.15  Headings........................................................62
Section 9.16  Judgment........................................................62

SCHEDULES

Schedule I         List of Banks and Applicable Lending Offices

Schedule II        Banks' Commitments

Schedule 4.01(c)   Governmental Consents

EXHIBITS

Exhibit A          Form of Notice of Borrowing

Exhibit B          Form of Assignment and Acceptance

Exhibit C-1        Form of Opinion of Daniel J. Brondyk, Esq., Assistant
                   General Counsel of the Company

Exhibit C-2        Form of Opinion of Winston & Strawn, Counsel for the Company

Exhibit D          Form of Opinion of Counsel to the Agents

Exhibit E          Form of Extension Request

Exhibit F          Form of Compliance Certificate

Exhibit G          Form of Note

Exhibit H          Form of Borrower Designation and Acceptance

Exhibit I          Request for Designation of an Alternate Currency

                                      iii
<PAGE>

                                U.S. $200,000,000
                                CREDIT AGREEMENT
              (SHORT TERM MULTICURRENCY REVOLVING CREDIT FACILITY)

                            Dated as of April 5, 2001

         STEELCASE INC., a Michigan corporation (the "Company"), as a Borrower
and as the Guarantor, the Banks listed on the signature pages hereof (the
"Banks," together with each bank which becomes a lender hereunder pursuant to
Section 9.07, collectively the "Lenders"), CITICORP USA, INC. ("CUSA"), as
administrative agent for the Lenders hereunder (in such capacity, the
"Administrative Agent"), SG-Chicago Branch, as Syndication Agent (in such
capacity, the "Syndication Agent") and BNP Paribas, Bank One, Michigan and Bank
of America, N.A., as Co-Documentation Agents (in such capacity, the
"Co-Documentation Agents"), agree as follows:

                                   ARTICLE I
                        DEFINITIONS AND ACCOUNTING TERMS

         Section 1.01 Certain Defined Terms. As used in this Agreement, the
following terms shall have the following meanings (such meanings to be equally
applicable to both the singular and plural forms of the terms defined):

"Additional Lender" has the meaning specified in Section 2.18(b).

"Additions to Capital" means the aggregate net proceeds, including cash and the
fair market value of property other than cash, received by the Company from the
issue or sale of capital stock of the Company plus the aggregate of 25% of the
after tax gains realized from unusual, extraordinary, and major nonrecurring
items.

"Adjusted Eurocurrency Rate" means, for any Interest Period for each
Eurocurrency Rate Advance comprising part of the same Borrowing, an interest
rate per annum equal to the rate per annum obtained by dividing (a)(i) the
offered rate (if any) appearing on the Telerate Screen which displays British
Bankers' Association Interest Settlement Rates for deposits of the relevant
amount in the currency of the Advance for a period equal to the Interest Period
relating to that Advance at or about 11:00 A.M. (London time) (x) on the first
day of such Interest Period with respect to each Eurocurrency Rate Advance
denominated in Pounds Sterling and (y) two Business Days before the first day of
such Interest Period with respect to each Eurocurrency Rate Advance denominated
in a Major Currency (other than Pounds Sterling) or in an Alternate Currency, or
(ii) if the Administrative Agent is unable to access the Telerate Screen or if
the relevant rate is not displayed, the average (rounded upward to the nearest
whole multiple of 1/16 of 1% per annum, if such average is not such a multiple)
of the rate per annum at which each of the Reference Banks was offering to
leading banks in the London interbank market deposits in the relevant currency
of an equivalent amount and for such Interest Period at or about 11:00 A.M.
(London time) (x) on the first day of such Interest Period with respect to each
Eurocurrency Rate Advance denominated in Pounds Sterling and
<PAGE>

(y) two Business Days before the first day of such Interest Period with respect
to each Eurocurrency Rate Advance denominated in a Major Currency (other than
Pounds Sterling) or in an Alternate Currency, subject, however, to the
provisions of Section 2.07, by (b) a percentage equal to 100% minus the
Eurocurrency Rate Reserve Percentage. For the purposes of this definition,
"Telerate Screen" means the display on the Telerate Service or such other
service as may be nominated by the British Bankers' Association Interest
Settlement Rates for deposits in the relevant currency.

"Administrative Agent" means CUSA, in its capacity as administrative agent for
the Lenders, or any Person serving as its successor agent.

"Advance" means an advance by a Lender to a Borrower as part of a borrowing
consisting of simultaneous Advances from each of the Lenders pursuant to Section
2.01 (and after the making of the Term Loan, the Term Loan), and refers to a
Base Rate Advance, a Eurocurrency Rate Advance, a EURIBOR Rate Advance or a
EURO-LIBOR Rate Advance, each of which shall be a "Type" of Advance.

"Affiliate" means, as to any Person, any other Person that, directly or
indirectly, controls, is controlled by or is under common control with such
Person.

"Agent" or "Agents" means the Administrative Agent; provided, that, solely for
purposes of Sections 7.02, 7.04, 7.05, 9.07(b)(iv), 9.08 and 9.12 of this
Agreement the term "Agent" or "Agents", as the case may be, shall include the
Syndication Agent, the Co-Documentation Agents and the Arranger.

"Agreement" means this Credit Agreement as it may be amended, restated,
supplemented or otherwise modified from time to time.

"Alternate Currency" has the meaning specified in Section 2.01(b).

"Applicable Lending Office" means, with respect to each Lender, such Lender's
Domestic Lending Office in the case of a Base Rate Advance, and such Lender's
EURO Lending Office in the case of each EURO Rate Advance.

"Applicable Margin" means, for any period for which any interest payment is to
be made with respect to any Advance, the interest rate per annum derived by
dividing (i) the sum of the Daily Margin for each of the days included in such
period by (ii) the number of days included in such period.

"Approved Subsidiary" means each of Steelcase S.A., a French corporation, and
Steelcase SAS, a French corporation.

"Arranger" means Salomon Smith Barney Inc., as sole lead arranger and book
runner.

"Assignment and Acceptance" means an assignment and acceptance entered into by a
Lender and an Eligible Assignee, and accepted by the Administrative Agent, in
substantially the form of Exhibit B hereto.

                                       2
<PAGE>

"Bankruptcy Code" means Title 11 of the United States Code entitled "Bankruptcy"
as now and hereafter in effect, or any successor statute.

"Base Rate" means, for any period, a fluctuating interest rate per annum as
shall be in effect from time to time which rate per annum shall at all times be
equal to the highest of:

         (a) the rate of interest announced publicly by Citibank in New York,
New York, from time to time, as Citibank's base rate (which is a rate set by
Citibank based upon various factors including Citibank's costs and desired
return, general economic conditions and other factors, and is used as a
reference point for pricing some loans, which may be priced at, above, or below
such announced rate);

         (b) the sum of (A) 1/2 of one percent per annum, plus (B) the rate
obtained by dividing (x) the latest three-week moving average of secondary
market morning offering rates in the United States for three-month certificates
of deposit of major United States money market banks (such three-week moving
average being determined weekly by Citibank on the basis of such rates reported
by certificate of deposit dealers to and published by the Federal Reserve Bank
of New York or, if such publication shall be suspended or terminated, on the
basis of quotations for such rates received by Citibank, in either case adjusted
to the nearest 1/4 of one percent or, if there is no nearest 1/4 of one percent,
to the next higher 1/4 of one percent), by (y) a percentage equal to 100% minus
the average of the daily percentages specified during such three-week period by
the Board of Governors of the Federal Reserve System for determining the maximum
reserve requirement (including, but not limited to, any marginal reserve
requirements for Citibank in respect of liabilities consisting of or including
(among other liabilities) three-month nonpersonal time deposits of at least
$100,000), plus (C) the average during such three-week period of the daily net
annual assessment rates estimated by Citibank for determining the current annual
assessment payable by Citibank to the Federal Deposit Insurance Corporation for
insuring three-month deposits in the United States; or

         (c) 1/2 of one percent per annum above the Federal Funds Rate.

"Base Rate Advance" means an Advance in Dollars which bears interest at a rate
per annum determined on the basis of the Base Rate, as provided in Section
2.06(a).

"Borrower" means (i) except as provided in Section 8.1, the Company, in the
Company's capacity as a borrower hereunder or (ii) any Designated Subsidiary,
and "Borrowers" means the Company and any Designated Subsidiary(ies),
collectively.

"Borrower Designation and Acceptance" means a designation by the Company of a
Subsidiary as a Borrower, the acceptance by such Subsidiary of its designation
by the Company, as a Borrower under this Agreement, and the Administrative
Agent's consent to such designation, in substantially the form of Exhibit H
hereto.

"Borrowing" means a borrowing consisting of simultaneous Advances of the same
Type made on the same day pursuant to the same Notice of Borrowing by each of
the Lenders pursuant to Section 2.02(a).

                                       3
<PAGE>

"Business Day" means a day of the year other than a Saturday or a Sunday on
which banks are not required or authorized to close in New York City or Los
Angeles and, if the applicable Business Day relates to any EURO Rate Advances,
on which dealings are carried on in the relevant interbank market.

"Capital Lease" means, with respect to any Person, any lease of any property by
that Person as lessee which would, in conformity with GAAP, be required to be
accounted for as a capital lease on the balance sheet of that Person.

"Cash" means money, currency or a credit balance in a deposit account.

"Cash Equivalents" means (a) marketable direct obligations issued or
unconditionally guaranteed by the United States government or issued by any
agency thereof and backed by the full faith and credit of the United States, in
each case maturing within one year from the date of acquisition thereof, (b)
marketable direct obligations issued by any state of the United States of
America or any political subdivision of any such state or any public
instrumentality thereof maturing within one year from the date of acquisition
thereof and, at the time of acquisition, having the highest rating generally
obtainable from either S&P or Moody's, (c) commercial paper maturing no more
than one year from the date of creation thereof and, at the time of acquisition,
having a rating of A-1 or higher from S&P or P-1 or higher from Moody's, and (d)
certificates of deposit or bankers' acceptances maturing within one year from
the date of acquisition thereof issued by any Lender.

"Citibank" means Citibank, N.A.

"Code" means the Internal Revenue Code of 1986, as amended.

"Co-Documentation Agents" means BNP Paribas, Bank One, Michigan and Bank of
America, N.A., solely in their respective capacities as co-documentation agents.

"Commitment" has the meaning specified in Section 2.01(a).

"Commitment Termination Date" means the date that occurs 364 days from the
Effective Date; provided, however, that, subject to the provisions of Section
2.15, if any Lender has consented to an Extension Request with regard to the
then existing Commitment Termination Date, the then existing Commitment
Termination Date as to such Lender shall be automatically extended for 364 days
from the then existing Termination Date.

"Company" means Steelcase Inc., a Michigan corporation, in its capacity as a
Borrower hereunder, in its capacity as the Guarantor hereunder or both, as the
context may require.

"Compliance Certificate" means a certificate substantially in the form of
Exhibit F hereto, delivered to the Administrative Agent by the Company pursuant
to Section 5.01(b)(iii).

"Consolidated Net Income" for any period shall mean the amount of net income (or
net loss) of the Company and its Subsidiaries for such period determined on a
consolidated basis in accordance with GAAP; provided, however, that Consolidated
Net Income shall not include (i) any net income (or net loss) of a Subsidiary of
the Company for any period during which it

                                       4
<PAGE>

was not such a Subsidiary, (ii) any net income (or net loss) of any business,
properties or assets acquired (by way of merger, consolidation, purchase or
otherwise) by the Company or any of its Subsidiaries for any period prior to the
acquisition thereof, or (iii) the equity of the Company or any of its
Subsidiaries in the undistributed earnings of any entity other than such a
Subsidiary.

"Convert," "Conversion" and "Converted" each refers to a conversion of Advances
of one Type into Advances of another Type pursuant to Section 2.08.

"Daily Margin" means, for any date of determination, for the designated Level,
Utilization Ratio applicable to such date of determination and Type of Advance,
the following interest rates per annum:

                      Daily Margin when           Daily Margin when
                      Utilization Ratio           Utilization Ratio
                      is equal to or              is greater than
                      less than 0.50:1.00         0.50:1.00 or Term Loan is made
                      -------------------         ------------------------------

                        TYPE OF ADVANCE                  TYPE OF ADVANCE
                    -----------------------          -----------------------

                    Base Rate     EURO Rate       Base Rate          EURO Rate
                     Advance       Advance         Advance            Advance

          Level 1       0%         0.3800%            0%              0.5050%
          Level 2       0%         0.4200%            0%              0.5450%
          Level 3       0%         0.5000%            0%              0.6250%
          Level 4       0%         0.6250%            0%              0.7500%
          Level 5       0%         0.8000%            0%              0.9250%
          Level 6       0%         0.8750%            0%              1.0000%

; provided that the applicable Daily Margin for all EURO Rate Advances
comprising the Term Loan shall be the rate per annum determined as set forth
above plus 0.25%.

For purposes of this definition, (a) "Utilization Ratio" means, as of any date
of determination, the ratio of (1) the aggregate outstanding principal amount of
all Advances as of such date (including Advances comprising the Term Loan) to
(2) the aggregate outstanding amount of all Commitments (whether used or unused)
or the aggregate principal amount of the Term Loan, as applicable, in effect as
of such date, (b) if any change in the rating established by S&P or Moody's with
respect to Long-Term Debt shall result in a change in the Level, the change in
the Daily Margin shall be effective as of the date on which such rating change
is publicly announced, and (c) if the ratings established by both of S&P and
Moody's with respect to Long-Term Debt are unavailable for any reason for any
day, then the applicable level for such day shall be deemed to be Level 6 (or,
if the Requisite Lenders consent in writing, such other Level as may be
reasonably determined by the Requisite Lenders from a rating with respect to
Long-Term Debt for such day established by another rating agency reasonably
acceptable to the Requisite Lenders).

"Debt" means (i) indebtedness for borrowed money or for the deferred purchase
price of property or services (other than trade accounts payable arising in the
ordinary course of business no more than 60 days past due), (ii) obligations as
lessee under Capital Leases, or

                                       5
<PAGE>

(iii) obligations under guarantees in respect of indebtedness or in respect of
obligations of others of the kinds referred to in clause (i) or (ii) above.

"Designated Subsidiary" means each Subsidiary of the Company (x) which has been
designated by the Company as eligible to request and receive Advances under this
Agreement as a Borrower in accordance with Section 2.19 and (y) which, in the
case of each Subsidiary of the Company that is not an Approved Subsidiary, is
acceptable to the Administrative Agent and 100% of the Lenders (which acceptance
shall not be unreasonably withheld); provided, however, that in no event shall
the Company designate as a Borrower any Subsidiary that would be required by
law, as of the date of such designation, to withhold or deduct any Taxes from or
in respect of any sum payable hereunder by such Subsidiary to any Lender or the
Administrative Agent unless an exemption from such requirement can be obtained
by such Subsidiary (with the reasonable cooperation of the Agent and the
Lenders).

"Dollars" and the sign "$" each means lawful money of the United States of
America.

"Domestic Lending Office" means, with respect to any Lender, the office of such
Lender specified as its "Domestic Lending Office" opposite its name on Schedule
I hereto or in the Assignment and Acceptance pursuant to which it became a
Lender, or such other office of such Lender as such Lender may from time to time
specify to the Borrowers and the Agent.

"EBITDA" means, for any period, Consolidated Net Income plus provision for taxes
of the Company and its Subsidiaries (excluding extraordinary or nonrecurring
gains or losses), plus interest expense of the Company and its Subsidiaries,
plus depreciation expense of the Company and its Subsidiaries, plus amortization
of intangibles of the Company and its Subsidiaries, as determined on a
consolidated basis in conformity with GAAP.

"Effective Date" means the date on which all of the conditions in Section 3.01
shall have been satisfied or waived.

"Eligible Assignee" means (i) a commercial bank organized under the laws of the
United States, or any state thereof, and having a combined capital and surplus
of at least $100,000,000; (ii) a commercial bank organized under the laws of any
other country which is a member of the Organization for Economical Cooperation
and Development (the "OECD"), or a political subdivision of any such country and
having a combined capital and surplus of at least $100,000,000, provided that
such bank is acting through a branch or agency located in the country in which
it is organized or another country which is also a member of the OECD; and (iii)
any Person engaged in the business of lending and that is an Affiliate of a
Lender or of a Person of which a Lender is a Subsidiary.

"EMU" means the Economic and Monetary Union as contemplated in the Treaty on
European Union.

"EMU legislation" means legislative measures of the European Council for the
introduction of, changeover to or operation of a single or unified European
currency (whether known as the euro or otherwise), being in part the
implementation of the third stage of EMU.

                                       6
<PAGE>

"Environmental Law" means any and all statutes, laws, regulations, ordinances,
rules, judgments, orders, decrees, permits, concessions, grants, franchises,
licenses, agreements or other governmental restrictions of any federal, state or
local governmental authority within the United States or any State or territory
thereof and which relate to the environment or the release of any materials into
the environment.

"ERISA" means the Employee Retirement Income Security Act of 1974, as amended
from time to time, and the regulations promulgated and rulings issued
thereunder.

"ERISA Affiliate" means any Person who for purposes of Title IV of ERISA is a
member of the Company's controlled group, or under common control with the
Company, within the meaning of Section 414 of the Code and the regulations
promulgated and rulings issued thereunder.

"ERISA Event" means (i) the occurrence of a reportable event, within the meaning
of Section 4043 of ERISA, unless the 30-day notice requirement with respect
thereto has been waived by the PBGC; (ii) the provision by the administrator of
any Pension Plan of a notice of intent to terminate such Pension Plan pursuant
to Section 4041(a)(2) of ERISA (including any such notice with respect to a plan
amendment referred to in Section 4041(e) of ERISA); (iii) the cessation of
operations at a facility by the Company or an ERISA Affiliate in the
circumstances described in Section 4062(e) of ERISA; (iv) the withdrawal by the
Company or an ERISA Affiliate from a Multiple Employer Plan during a plan year
for which it was a substantial employer, as defined in Section 4001(a)(2) of
ERISA; (v) the failure by the Company or any ERISA Affiliate to make a payment
to a Pension Plan required under Section 302(f)(1) of ERISA, which Section
imposes a lien for failure to make required payments; (vi) the adoption of an
amendment to a Pension Plan requiring the provision of security to such Pension
Plan, pursuant to Section 307 of ERISA; or (vii) the institution by the PBGC of
proceedings to terminate a Pension Plan, pursuant to Section 4042 of ERISA, or
the occurrence of any event or condition which presents a material risk under
Section 4042 of ERISA for the termination of, or the appointment of a trustee to
administer, a Pension Plan.

"EURIBOR Rate" means, for any Interest Period for each EURIBOR Rate Advance
comprising part of the same Borrowing, an interest rate per annum equal to (a)
the offered quotation which appears on the page of the Telerate Screen which
displays an average rate of the Banking Federation of the EMU for the euro
(being currently page 248) for such period at or about 10:00 A.M. (London time)
two Business Days before the first day of such Interest Period or, if such page
or such service shall cease to be available, such other page or such other
service for the purpose of displaying an average rate of the Banking Federation
of the EMU as the Administrative Agent, after consultation with the Lenders and
the Company, shall reasonably select or (b) if no quotation for the euro for the
relevant period is displayed and the Administrative Agent has not selected an
alternative service on which a quotation is displayed, the average (rounded
upwards to the nearest whole multiple of 1/16 of 1% per annum, if such average
is not such a multiple) of the rate per annum at which deposits in euros are
offered by each of the Reference Banks to leading banks in the European
interbank market at or about 10:00 A.M. (London time) two Business Days before
the first day of such Interest Period in an amount substantially equal to the
respective Reference Bank's

                                       7
<PAGE>

EURIBOR Rate Advance comprising part of such Borrowing and for a period equal to
such Interest Period, subject, however, to the provisions of Section 2.07.

"EURIBOR Rate Advance" means an Advance in euros which bears interest at a rate
per annum determined on the basis of the EURIBOR Rate, as provided in Section
2.06(c).

"euro" and "*" means the single currency of participating member states of
the EMU and as referred to in EMU Legislation.

"EURO Lending Office" means, with respect to any Lender, the office or offices
(with respect to one or more Major Currencies or Alternate Currencies) of such
Lender or any of its Affiliates specified as its "EURO Lending Office(s)"
opposite its name on Schedule I hereto or in the Assignment and Acceptance
pursuant to which it became a Lender (or, if no such office is specified, its
Domestic Lending Office), or such other office of such Lender or any of its
Affiliates as such Lender may from time to time specify to the Company and the
Administrative Agent.

"EURO Rate Advance" means, as the context may require, a Eurocurrency Rate
Advance, a EURIBOR Rate Advance or a EURO-LIBOR Rate Advance.

"Eurocurrency Liabilities" has the meaning assigned to that term in Regulation D
of the Board of Governors of the Federal Reserve System, as in effect from time
to time.

"Eurocurrency Rate Advance" means an Advance which bears interest at a rate per
annum determined on the basis of the Adjusted Eurocurrency Rate, as provided in
Section 2.06(b).

"Eurocurrency Rate Reserve Percentage" of any Lender for any Interest Period for
any Eurocurrency Rate Advance means the reserve percentage applicable during
such Interest Period (or if more than one such percentage shall be so
applicable, the daily average of such percentages for those days in such
Interest Period during which any such percentage shall be so applicable) under
regulations issued from time to time by the Board of Governors of the Federal
Reserve System (or any successor) or any governmental authority having
jurisdiction with respect thereto for determining the maximum reserve
requirement (including, without limitation, any emergency, supplemental or other
marginal reserve requirement) for such Lender with respect to liabilities or
assets consisting of or including Eurocurrency Liabilities having a term equal
to such Interest Period.

"EURO-LIBOR Rate" means, for any Interest Period for each EURO-LIBOR Rate
Advance comprising part of the same Borrowing, an interest rate per annum equal
to the average (rounded upwards to the nearest whole multiple of 1/16 of 1% per
annum, if such average is not such a multiple) of the rate per annum at which
deposits in euros are offered by each of the Reference Banks to leading banks in
the European interbank market at or about 11:00 A.M. (London time) on the first
day of such Interest Period in an amount substantially equal to the respective
Reference Bank's EURO-LIBOR Rate Advance comprising part of such Borrowing and
for a period equal to such Interest Period. The EURO-LIBOR Rate for any Interest
Period for each EURO-LIBOR Rate Advance comprising part of the same Borrowing
shall be determined by the Administrative Agent on the basis of applicable rates
furnished to

                                       8
<PAGE>

and received by the Administrative Agent from the Reference Banks, subject,
however, to the provisions of Section 2.07.

"EURO-LIBOR Rate Advance" means an Advance in euros which bears interest at a
rate per annum determined on the basis of the EURO-LIBOR Rate, as provided in
Section 2.06(d).

"Events of Default" has the meaning specified in Section 6.01.

"Existing Control Group" means all directors, executive officers and beneficial
owners of the Company's Class B common stock as of the date of this Agreement.

"Existing Credit Agreement" means that certain Amended and Restated Credit
Agreement dated as of May 20, 1999, as further amended, by and among the
Company, the Administrative Agent, the banks named therein and the other parties
thereto.

"Existing Euro Facilities" means, collectively, the 364-day facility and the
five-year facility, in the aggregate principal amount of * 200,000,000, entered
into pursuant to that certain Multicurrency Revolving Credit Facility Agreement
dated August 27, 1999, by and among Steelcase Strafor SA, Citibank, Societe
Generale and Natexis Banques Populaires, as Arrangers, and the other parties
thereto.

"Federal Funds Rate" means, for any period, a fluctuating interest rate per
annum equal for each day during such period to the weighted average of the rates
on overnight Federal funds transactions with members of the Federal Reserve
System arranged by Federal funds brokers, as published for such day (or, if such
day is not a Business Day, for the next preceding Business Day) by the Federal
Reserve Bank of New York, or, if such rate is not so published for any day which
is a Business Day, the average of the quotations for such day on such
transactions received by the Administrative Agent from three Federal funds
brokers of recognized standing selected by it.

"Fiscal Second Quarter End" means, for each Fiscal Year, the last Friday of each
August.

"Fiscal Year" means the fiscal year of the Company ending with each Fiscal Year
End.

"Fiscal Year End" means, for each Fiscal Year, the last Friday of February.

"GAAP" means generally accepted accounting principles set forth in the opinions
and pronouncements of the Accounting Principles Board of the American Institute
of Certified Public Accountants and statements and pronouncements of the
Financial Accounting Standards Board or in such other statements by such other
entity as may be approved by a significant segment of the accounting profession,
which are applicable to the circumstances as of the date of determination.

"Guarantied Obligations" has the meaning specified in Section 8.01.

"Guarantor" means the Company, in its capacity as guarantor of the Guarantied
Obligations pursuant to the Guaranty.

                                       9
<PAGE>

"Guaranty" has the meaning specified in Section 8.01.

"Hostile Acquisition" means the acquisition of the capital stock or other equity
interests of a Person (the "Target") through a tender offer or similar
solicitation of the owners of such capital stock or other equity interests which
has not been approved (prior to such acquisition) by resolutions of the Board of
Directors of the Target or by similar action if the Target is not a corporation
and as to which such approval has not been withdrawn.

"Increased Commitments" has the meaning specified in Section 2.18(a).

"indemnified person" has the meaning specified in Section 9.04(c).

"Insufficiency" means, with respect to any Pension Plan, the amount, if any, of
its unfunded benefit liabilities, as defined in Section 4001(a)(18) of ERISA.

"Interest Period" means, for each EURO Rate Advance comprising part of the same
Borrowing, the period commencing on the date of such Advance, or on the date of
continuation of such Advance as a EURO Rate Advance upon expiration of
successive Interest Periods applicable thereto, or on the date of Conversion of
a Base Rate Advance into a EURO Rate Advance, and ending on the last day of the
period selected by the applicable Borrower pursuant to the provisions below. The
duration of each such Interest Period shall be one, two, three or six months, as
the applicable Borrower may select in the Notice of Borrowing or the Notice of
Conversion/Continuation for such Advance; provided, however, that:

         (i) a Borrower may not select any Interest Period in respect of EURO
         Rate Advances which ends after the earliest Commitment Termination Date
         of any Lender then in effect (or after the Term Loan Maturity Date if
         such Advances comprise all or a part of the Term Loan);

         (ii) Interest Periods commencing on the same date for EURO Rate
         Advances comprising part of the same Borrowing shall be of the same
         duration;

         (iii) whenever the last day of any Interest Period would otherwise
         occur on a day other than a Business Day, the last day of such Interest
         Period shall be extended to occur on the next succeeding Business Day,
         provided, that if such extension would cause the last day of such
         Interest Period to occur in the next following calendar month, the last
         day of such Interest Period shall occur on the next preceding Business
         Day;

         (iv) the first Interest Period for EURO Rate Advances made on or after
         the Effective Date shall be for a duration of one month; and

         (v) each Interest Period for EURO Rate Advances made within the
         Interest Period set forth in clause (iv) of this definition shall end
         on the same date as the last day of the Interest Period set forth in
         clause (iv) of this definition.

                                       10
<PAGE>

"Lenders" means the Lenders listed on Schedule I hereof and each Eligible
Assignee that shall become a party hereto pursuant to Section 9.07.

"Level" means Level 1, Level 2, Level 3, Level 4, Level 5 or Level 6, as the
case may be.

"Level 1" means that, as of any date of determination, the Company's Long-Term
Debt carries either of the following ratings:

                  "A" or higher from S&P
                  "A2" or higher from Moody's.

"Level 2" means that, as of any date of determination, the criteria of Level 1
are not satisfied and the Company's Long-Term Debt carries either of the
following ratings:

                  "A-" from S&P
                  "A3" from Moody's.

"Level 3" means that, as of any date of determination, the criteria of neither
Level 1 nor Level 2 are satisfied and the Company's Long-Term Debt carries
either of the following ratings:

                  "BBB+" from S&P
                  "Baa1" from Moody's.

"Level 4" means that, as of any date of determination, the criteria of none of
Level 1, Level 2 or Level 3 are satisfied and the Company's Long-Term Debt
carries either of the following ratings:

                  "BBB" from S&P
                  "Baa2" from Moody's.

"Level 5" means that, as of any date of determination, the criteria of none of
Level 1, Level 2, Level 3 or Level 4 are satisfied and the Company's Long-Term
Debt carries each of the following ratings:

                  "BBB-" from S&P
                  "Baa3" from Moody's.

"Level 6" means that, as of any date of determination, the criteria of none of
Level 1, Level 2, Level 3, Level 4 or Level 5 are satisfied.

"Lien" means any lien, mortgage, pledge, security interest, charge or
encumbrance of any kind (including any conditional sale or other title retention
agreement and any lease in the nature thereof).

"Loan Documents" means this Agreement and the related documents.

"Long-Term Debt" means senior, unsecured, long term debt securities of the
Company.

                                       11
<PAGE>

"Major Currencies" means Dollars, euros, Pounds Sterling, and Japanese Yen.

"Margin Stock" has the meaning assigned to that term in Regulation U promulgated
by the Board of Governors of the Federal Reserve System, as in effect from time
to time.

"Material Subsidiary" means any Subsidiary of the Company having total assets in
excess of $25,000,000.

"Moody's" means Moody's Investors Service, Inc. or any successor thereto.

"Multiemployer Plan" means a "multiemployer plan" as defined in Section
4001(a)(3) of ERISA to which the Company or any ERISA Affiliate of the Company
is making, or is accruing an obligation to make, contributions or has within any
of the preceding five (5) plan years made, or accrued an obligation to make,
contributions.

"Multiple Employer Plan" means a single employer plan, as defined in Section
4001(a)(15) of ERISA, which (i) is maintained for employees of the Company or an
ERISA Affiliate and at least one Person other than the Company and its ERISA
Affiliates or (ii) was so maintained and in respect of which the Company or an
ERISA Affiliate could have liability under Section 4063, 4064 or 4069 of ERISA
in the event such plan has been or were to be terminated.

"Net Income" means net income of the Company and its Subsidiaries on a
consolidated basis in accordance with GAAP.

"Net Worth" means minority interests, preferred stock and common stock and other
equity, as shown on the consolidated balance sheet of the Company and its
Subsidiaries; provided that there shall be excluded from the calculation of Net
Worth any unrealized gains or losses (net of taxes) on securities available for
sale.

"Notice of Borrowing" has the meaning specified in Section 2.02(a).

"Notice of Conversion/Continuation" has the meaning specified in Section
2.08(a).

"Original Currency" has the meaning specified in Section 9.16(a).

"Other Currency" has the meaning specified in Section 9.16(a).

"Other Taxes" has the meaning specified in Section 2.11(b).

"participating member state" means each state so described in any EMU
legislation.

"Payment in full", "paid in full" or any similar term, as used in Article VIII
hereof, means payment in full in Cash of the Guarantied Obligations including,
without limitation, all principal, interest, costs, fees and expenses
(including, without limitation, legal fees and expenses) of Lenders and Agent as
required hereunder and termination of the Commitments.

                                       12
<PAGE>

"Payment Office" means, for Dollars, the principal office of CUSA, located on
the date hereof at 2 Penns Way, Suite 200, New Castle, Delaware, 19720 (or such
other place as the Administrative Agent may designate by notice to the Borrowers
and the Lenders from time to time), and for any Major Currency (other than
Dollars) or Alternate Currency, such office of Citibank as shall be from time to
time selected by the Administrative Agent and notified by the Administrative
Agent to the Borrowers and the Lenders.

"PBGC" means the U.S. Pension Benefit Guaranty Corporation or any successor
thereto.

"Pension Plan" means a Single Employer Plan or a Multiple Employer Plan or both.

"Person" means an individual, partnership, limited liability company,
corporation, business trust, joint stock company, trust, unincorporated
association, joint venture or other entity, or a government or any political
subdivision or agency thereof.

"Potential Event of Default" means a condition or event which, after notice or
lapse of time or both, would constitute an Event of Default if that condition or
event were not cured or removed within any applicable grace or cure period.

"Pounds Sterling" and the sign "(pound)" each means lawful money of the United
Kingdom.

"RCRA" has the meaning specified in Section 4.01(k).

"Reference Banks" means Citibank, SG-Chicago Branch, BNP Paribas, Bank One, NA
and Bank of America, N.A.

"Register" has the meaning specified in Section 9.07(d).

"Request for Designation of an Alternate Currency" has the meaning specified in
Section 2.01(b).

"Requisite Lenders" means at any time Lenders holding greater than 50% of the
then aggregate unpaid principal amount of the Advances held by Lenders, or, if
no such principal amount is then outstanding, Lenders having greater than 50% of
the Commitments (provided that, for purposes hereof, no Borrower, nor any of its
Affiliates, if a Lender, shall be included in (i) the Lenders holding such
amount of the Advances or having such amount of the Commitments or (ii)
determining the aggregate unpaid principal amount of the Advances or the total
Commitments).

"S&P" means Standard & Poor's Ratings Group, a division of The McGraw-Hill
Companies or any successor thereto.

"SEC" means the Securities and Exchange Commission and any successor agency.

"SFSI" means Steelcase Financial Services Inc., a Michigan corporation and a
wholly-owned Subsidiary of the Company.

"Share Acquisition" has the meaning specified in Section 6.01(i).

                                       13
<PAGE>

"Single Employer Plan" means a single employer plan, as defined in Section
4001(a)(15) of ERISA, which (i) is maintained for employees of the Company or
any ERISA Affiliate and no Person other than the Company and its ERISA
Affiliates or (ii) was so maintained and in respect of which the Company or an
ERISA Affiliate could have liability under Section 4062 or 4069 of ERISA in the
event such plan has been or were to be terminated.

"Spot Exchange Rate" means, at any date of determination thereof, the spot rate
of exchange in London that appears on the display page applicable to the
relevant currency on the Telerate System Incorporated Service (or such other
page as may replace such page on such service for the purpose of displaying the
spot rate of exchange in London for the conversion of Dollars into such
currency); provided that if there shall at any time no longer exist such a page
on such service, the spot rate of exchange shall be determined by reference to
another similar rate publishing service selected by the Administrative Agent and
reasonably acceptable to the Company.

"Subsidiary" of any Person means, as of any time of determination, any
corporation, association, partnership or other business entity of which more
than 50% of the total voting power of shares of stock or other securities
entitled to vote in the election of directors, managers or trustees thereof is
at such time owned or controlled, directly or indirectly, by such Person or one
or more of the other Subsidiaries of that Person or a combination thereof.

"Swaps" means, with respect to any Person, payment obligations with respect to
interest rate swaps, currency swaps and similar obligations obligating such
Person to make payments, whether periodically or upon the happening of a
contingency.

"Syndication Agent" means SG-Chicago Branch, solely in its capacity as
syndication agent.

"Taxes" has the meaning specified in Section 2.11(a).

"Termination Date" means, with respect to any Lender, the earlier of (i) the
Commitment Termination Date of such Lender and (ii) the date of termination in
whole of the Commitments of all Lenders pursuant to Section 2.04 or 6.01.

"Term Loan" shall have the meaning assigned to that term in Section 2.17(a).

"Term Loan Maturity Date" shall be the date occurring one year after the date on
which the Term Loan is made.

"Total Utilization of Commitments" means at any date of determination the
aggregate principal amount of all Advances outstanding at such date.

"Treaty on European Union" means the Treaty of Rome of March 25, 1957, as
amended by the Single European Act 1986 and the Maastricht Treaty (which was
signed at Maastricht on February 7, 1992, and came into force on November 1,
1993), as amended from time to time.

"Type" means, with reference to an Advance, a Base Rate Advance, a Eurocurrency
Rate Advance, a EURIBOR Rate Advance or a EURO-LIBOR Rate Advance.

                                       14
<PAGE>

"Withdrawal Liability" has the meaning given such term under Part I of Subtitle
E of Title IV of ERISA.

"Yen" and the sign "(Y)" each means lawful money of Japan.

         Section 1.02 Computation of Time Periods. In this Agreement in the
computation of periods of time from a specified date to a later specified date,
the word "from" means "from and including" and the words "to" and "until" each
means "to but excluding".

         Section 1.03 Accounting Terms. All accounting terms not specifically
defined herein shall be construed in accordance with GAAP. All computations
determining compliance with financial covenants or terms, including definitions
used therein, shall be prepared in accordance with generally accepted accounting
principles in effect at the time of the preparation of, and in conformity with
those used to prepare, the historical financial statements delivered to the
Lenders pursuant to Section 4.01(e). If at any time the computations for
determining compliance with financial covenants or provisions relating thereto
utilize generally accepted accounting principles different than those then being
utilized in the financial statements being delivered to the Lenders, such
financial statements shall be accompanied by a reconciliation statement.

         Section 1.04 Currency Equivalents Generally. For purposes of this
Agreement, as of any date of the determination thereof, the equivalent in
Dollars of any Major Currency (other than Dollars) or any Alternate Currency and
the equivalent in any Major Currency (other than Dollars) or any Alternate
Currency of Dollars shall be determined by using the Spot Exchange Rate.

                                   ARTICLE II
                        AMOUNTS AND TERMS OF THE ADVANCES

         Section 2.01 The Advances.

         (a) Each Lender severally agrees, on the terms and conditions
hereinafter set forth, to make Advances denominated in any Major Currency to any
Borrower from time to time on any Business Day during the period from the
Effective Date until the Termination Date of such Lender in an aggregate Dollar
equivalent amount not to exceed at any time outstanding the Dollar amount set
opposite such Lender's name on Schedule II hereof or, if such Lender has entered
into any Assignment and Acceptance, set forth for such Lender in the Register
maintained by the Administrative Agent pursuant to Section 9.07(d), as such
amount may be reduced pursuant to Section 2.04 (such Lender's "Commitment");
provided that after giving effect to such Advance (i) the Dollar equivalent of
the aggregate principal amount of Advances from any Lender outstanding shall not
exceed its Commitment then in effect and (ii) the Total Utilization of
Commitments shall not exceed the aggregate Commitments then in effect.

         (b) The Company shall be entitled to request that Advances hereunder
also be made in any other lawful currency constituting a eurocurrency, in
addition to the eurocurrencies specified in the definition of "Major Currency"
herein, that in the opinion of

                                       15
<PAGE>

all Lenders is at such time freely traded in the offshore interbank foreign
exchange markets and is freely transferable and freely convertible into Dollars
and in which dealings in deposits are carried out on the London interbank market
(an "Alternate Currency"). The Company shall deliver to the Administrative Agent
any request for designation of an Alternate Currency, substantially in the form
of Exhibit I hereto (a "Request for Designation of an Alternate Currency"), to
be received by the Administrative Agent not later than 1:00 P.M. (New York City
time) at least ten Business Days in advance of the date of any Borrowing
hereunder proposed to be made in such Alternate Currency. Upon receipt of any
such request the Administrative Agent will promptly notify the Lenders thereof,
and each Lender will use its best efforts to respond to such request within two
Business Days of receipt thereof. Failure by any Lender to respond to such
request within two Business Days of receipt thereof shall be deemed to be a
rejection of such Request for Designation of an Alternate Currency by such
Lender. The Administrative Agent will promptly notify the Company and the
Lenders of the acceptance or rejection by the Lenders of any such request, and
each Lender may grant or reject such request in its sole discretion.

         (c) Each Borrowing shall be in an aggregate amount not less than
$10,000,000 (or the equivalent thereof in any Major Currency or Alternate
Currency) or an integral multiple of $1,000,000 (or the equivalent thereof in
any Major Currency or Alternate Currency) in excess thereof and shall consist of
Advances of the same Type and made in the same currency on the same day to the
same Borrower by the Lenders ratably according to their respective Commitments.
Within the limits of each Lender's Commitment, the Borrower may from time to
time borrow, prepay pursuant to Section 2.05(b) and reborrow under this Section
2.01. For purposes of this Section 2.01 and all other provisions of this Article
II, currency equivalents shall be determined in accordance with Section 1.04.

         Section 2.02 Making the Advances.

         (a) Each Borrowing shall be made on notice, given not later than (w)
11:00 A.M. (New York City time) on the date of a proposed Borrowing consisting
of Base Rate Advances in Dollars, (x) 11:00 A.M. (London time) on the date of a
proposed Borrowing consisting of EURO-LIBOR Rate Advances in euros, (y) 11:00
A.M. (New York City time) on the third Business Day prior to the date of a
proposed Borrowing consisting of EURIBOR Rate Advances and Eurocurrency Rate
Advances in a Major Currency and (z) 11:00 A.M. (New York City time) on the
sixth Business Day prior to the date of a proposed Borrowing consisting of
Eurocurrency Rate Advances in an Alternate Currency, by the Borrower requesting
the proposed Borrowing to the Administrative Agent, which shall give to each
Lender prompt notice thereof by telecopier, telex or cable. Each such notice of
a Borrowing (a "Notice of Borrowing") shall be sent by telecopier, telex or
cable, confirmed immediately in writing, in substantially the form of Exhibit A
hereto, specifying therein the requested (i) date of such Borrowing, (ii) Type
of Advances comprising such Borrowing, (iii) aggregate amount of such Borrowing,
(iv) in the case of a Borrowing comprised of EURO Rate Advances, the currency of
such Borrowing and (v) in the case of a Borrowing comprised of EURO Rate
Advances, the initial Interest Period for each such Advance. If no election as
to the currency of a EURO Rate Advance is specified in any such Notice of
Borrowing then the requested Advance shall be made in Dollars. A Borrower may,
subject to the conditions herein provided, borrow more than one Borrowing on any
Business Day.

                                       16
<PAGE>

         If the Administrative Agent has received notice from any of the Lenders
by 12:00 noon (New York City time) four Business Days prior to the day of a
proposed Borrowing comprised of Eurocurrency Rate Advances in an Alternate
Currency that such Lender cannot provide Advances in the requested Alternate
Currency, the Lenders shall be under no obligation to make Advances in the
requested Alternate Currency as part of such Borrowing, in which event the
Administrative Agent will give notice to the Borrower requesting such Advance no
later than 3:00 P.M. (New York City time) on the fourth Business Day prior to
the requested date of such Borrowing that the Borrowing in the requested
Alternate Currency is not then available, and notice thereof also will be given
promptly by the Administrative Agent to the Lenders. If the Administrative Agent
shall have so notified the Borrower requesting such Advance that any such
Borrowing in a requested Alternate Currency is not then available, the Borrower
requesting such Advance may, by notice to the Administrative Agent not later
than 12:00 noon (New York City time) three Business Days prior to the requested
date of such Borrowing, withdraw the Notice of Borrowing relating to such
requested Borrowing. If the Borrower requesting such Advance does so withdraw
such Notice of Borrowing, the Borrowing requested therein shall not occur and
the Administrative Agent will promptly so notify each Lender. If the Borrower
requesting such Advance does not so withdraw such Notice of Borrowing, the
Administrative Agent will promptly so notify each Lender and such Notice of
Borrowing shall be deemed to be a Notice of Borrowing that requests a Borrowing
comprised of Eurocurrency Rate Advances in Dollars with the same Interest Period
as that requested in the Notice of Borrowing related to such requested Borrowing
in an aggregate amount equal to the equivalent in Dollars of the amount of the
originally requested Borrowing specified in the Notice of Borrowing; and in such
notice by the Administrative Agent to each Lender, the Administrative Agent will
state such equivalent in Dollars of the aggregate amount of such Borrowing and
such Lender's pro rata share thereof.

         Each Lender shall, before 2:00 P.M. (New York City time) in the case of
each Borrowing consisting of Base Rate Advances, before 11:00 A.M. (New York
City time) in the case of each Borrowing consisting of EURO Rate Advances
denominated in Dollars and before 11:00 A.M. (local time) (at the Payment Office
for such currency) in the case of each Borrowing consisting of EURO Rate
Advances denominated in a Major Currency (other than Dollars) or in an Alternate
Currency, in each case on the date of such Borrowing, make available for the
account of its Applicable Lending Office to the Administrative Agent (i) in the
case of a Borrowing in Dollars, at such account maintained at the Payment Office
for Dollars as shall have been notified by the Administrative Agent to the
Lenders prior thereto and in same day funds, such Lender's ratable portion of
such Borrowing in Dollars, and (ii) in the case of a Borrowing in a Major
Currency (other than Dollars) or Alternate Currency, at such account maintained
at the Payment Office for such currency as shall have been notified by the
Administrative Agent to the Lenders prior thereto and in same day funds, such
Lender's ratable portion of such Borrowing in such currency. After the
Administrative Agent's receipt of such funds and upon fulfillment of the
applicable conditions set forth in Article III, the Administrative Agent will
promptly make such funds available to the Borrower requesting the proposed
Borrowing at the aforesaid applicable Payment Office.

         (b) Anything in subsection (a) above to the contrary notwithstanding,

                                       17
<PAGE>

                  (i) a Borrower may not select EURO Rate Advances for any
         Borrowing or with respect to the Conversion or continuance of any
         Borrowing if the aggregate amount of such Borrowing or such Conversion
         or continuance is less than $10,000,000;

                  (ii) there shall be no more than six Interest Periods relating
         to Borrowings consisting of EURO Rate Advances outstanding at any time;

                  (iii) if any Lender shall, at least one Business Day before
         the date of any requested Borrowing, notify the Administrative Agent
         that the introduction of or any change in or in the interpretation of
         any law or regulation makes it unlawful, or that any central bank or
         other governmental authority asserts that it is unlawful, for such
         Lender or its EURO Lending Office to perform its obligations hereunder
         to make EURO Rate Advances in one or more currencies or to fund or
         maintain EURO Rate Advances in one or more currencies hereunder, the
         Commitment of such Lender to make or continue EURO Rate Advances in the
         affected currencies or to Convert all or any portion of Base Rate
         Advances (if the affected currency is Dollars) shall forthwith be
         suspended until the Administrative Agent shall notify the Borrowers
         that such Lender has determined that the circumstances causing such
         suspension no longer exist and (I) if the affected currency is Dollars,
         such Lender's then outstanding EURO Rate Advances in Dollars, if any,
         shall be converted to Base Rate Advances as of the end of any
         applicable Interest Period or at such earlier time as may be legally
         required and (II) if the affected currency is other than Dollars, the
         outstanding principal amount of such Lender's EURO Rate Advances in
         such Major Currency (other than Dollars) or Alternate Currency, if any,
         shall be prepaid together with interest accrued thereon to the date of
         such prepayment on the last day of any applicable Interest Period or at
         such earlier time as may be legally required; provided that if
         Requisite Lenders are subject to the same illegality or assertion of
         illegality, then the right of the Borrowers to select or continue the
         affected EURO Rate Advances for such Borrowing or any subsequent
         Borrowing or, if the affected currency is Dollars to Convert all or any
         portion of Base Rate Advances shall forthwith be suspended until the
         Administrative Agent shall notify the Borrowers that the circumstances
         causing such suspension no longer exist; provided further that, before
         giving any such notice to the Administrative Agent and the Borrower
         requesting the proposed Borrowing, each Lender agrees to use reasonable
         efforts (consistent with its internal policy and legal and regulatory
         restrictions) to designate a different EURO Lending Office if the
         making of such designation would avoid such unlawfulness or the
         assertion thereof and would not, in the reasonable judgment of such
         Lender, be otherwise disadvantageous to such Lender;

                  (iv) if, at least one Business Day before the date of any
         requested Borrowing, Conversion or continuation comprised of EURO Rate
         Advances in any Major Currency or in an Alternate Currency, either (A)
         two or more of the Reference Banks notify the Administrative Agent that
         deposits are not being offered in the relevant interbank market in such
         currency, for the applicable Interest Period in amounts substantially
         equal to the amount of such Borrowing or (B) the Requisite Lenders
         notify the Administrative Agent that the Adjusted Eurocurrency Rate,
         the EURIBOR Rate or the EURO-LIBOR Rate for such Advances comprising
         such Borrowing will not adequately reflect the cost to such Requisite
         Lenders of making, funding or maintaining their respective Advances for
         such Borrowing,

                                       18
<PAGE>

         then (X) the Administrative Agent shall promptly notify the Borrowers
         specifying the relevant currencies, amounts or periods, (Y) the
         obligation of any Lender to make, to Convert Advances into or to
         continue such Advances or any subsequent Advances comprised of such
         Advances in such currency shall be suspended until the Administrative
         Agent shall notify the Borrower requesting the proposed Borrowing and
         the Lenders that the circumstances causing such suspension no longer
         exist and (Z) (I) if such Advances which are the subject of such
         suspension are Advances in Dollars, such Advances shall, so long as
         such suspension continues, be automatically converted into Base Rate
         Advances at the end of the applicable Interest Period therefor and (II)
         if such Advances which are the subject of such suspension are Advances
         in a Major Currency (other than Dollars) or Alternate Currency, the
         applicable Borrower requesting the proposed continuation shall, so long
         as such suspension continues, prepay the outstanding principal amount
         of such Advances together with interest accrued thereon to the date of
         such prepayment at the end of the applicable Interest Period therefor;
         and

                  (v) if the Borrower requesting the proposed Borrowing shall
         fail to select the duration of any Interest Period for any EURO Rate
         Advances in accordance with the provisions contained herein, then (A)
         the Administrative Agent will forthwith so notify such Borrower and the
         Lenders and (B) (y) if such Advances are Advances in Dollars, such
         Advances will automatically, on the last day of the then existing
         Interest Period therefor, Convert into Base Rate Advances and (z) if
         such Advances are Advances in a Major Currency (other than Dollars) or
         Alternate Currency, subject to subparagraphs (iii) and (iv) above in
         this Section 2.02(b), such Advances will automatically, on the last day
         of the then existing Interest Period therefor, continue as Advances in
         such currency with an Interest Period ending one month after such last
         day or, if earlier, ending on the Termination Date.

         (c) Except as provided in Section 2.02(a), each Notice of Borrowing
shall be irrevocable and binding on the Borrower requesting the proposed
Borrowing. In the case of any Borrowing which the related Notice of Borrowing
specifies is to be comprised of EURO Rate Advances, the Borrower requesting the
proposed Borrowing shall indemnify each Lender against any loss, cost or expense
incurred by such Lender by reason of the liquidation or reemployment of deposits
or other funds acquired by such Lender to fund the Advance to be made by such
Lender as part of such Borrowing or by reason of the termination of hedging or
other similar arrangements, in each case when such Advance is not made on such
date (other than by reason of (i) a breach of a Lender's obligations hereunder
or (ii) a suspension of EURO Rate Advances under clauses (iii) or (iv) of
paragraph (b) of this Section 2.02), including without limitation, as a result
of any failure to fulfill on or before the date specified in such Notice of
Borrowing for such Borrowing the applicable conditions set forth in Article III.

         (d) Unless the Administrative Agent shall have received notice from a
Lender prior to the date of any Borrowing that such Lender will not make
available to the Administrative Agent such Lender's ratable portion of such
Borrowing, the Administrative Agent may assume that such Lender has made such
portion available to the Administrative Agent on the date of such Borrowing in
accordance with subsection (a) of this Section 2.02 and the Administrative Agent
may, in reliance upon such assumption, make available to the Borrower requesting
the proposed Borrowing on such date a corresponding amount. If and to

                                       19
<PAGE>

the extent that such Lender shall not have so made such ratable portion
available to the Administrative Agent, such Lender and such Borrower severally
agree to repay to the Administrative Agent forthwith on demand such
corresponding amount together with interest thereon, for each day from the date
such amount is made available to such Borrower until the date such amount is
repaid to the Administrative Agent, at (i) in the case of such Borrower, the
interest rate applicable at the time to Advances comprising such Borrowing and
(ii) in the case of such Lender, (x) with respect to Advances comprising such
Borrowing that are denominated in Dollars, the Federal Funds Rate, and (y) with
respect to Advances comprising such Borrowing that are denominated in a Major
Currency (other than Dollars) or in an Alternate Currency, the cost of such
funds to the Administrative Agent, as determined by the Administrative Agent. If
such Lender shall repay to the Administrative Agent such corresponding amount,
such amount so repaid shall constitute such Lender's Advance as part of such
Borrowing for purposes of this Agreement.

         (e) The failure of any Lender to make the Advance to be made by it as
part of any Borrowing shall not relieve any other Lender of its obligation, if
any, hereunder to make its Advance on the date of such Borrowing, but no Lender
shall be responsible for the failure of any other Lender to make the Advance to
be made by such other Lender on the date of any Borrowing.

         Section 2.03 Fees.

         (a) Facility Fees. The Company agrees to pay to the Administrative
Agent for the account of each Lender a facility fee on such Lender's daily
average Commitment, whether used or unused, and on the outstanding principal
amount of the Term Loan, from the Effective Date in the case of each Bank and
from the effective date specified in the Assignment and Acceptance pursuant to
which it became a Lender in the case of each other Lender until the later of the
Termination Date of such Lender and the Term Loan Maturity Date, payable
quarterly in arrears on the last day of each March, June, September and December
during the term of such Lender's Commitment and during the Term Loan, commencing
June 30, 2001, and on the later of the Termination Date of such Lender and the
Term Loan Maturity Date, in an amount equal to the product of (i) such Lender's
daily average Commitment, whether such Commitment is used or unused, or such
Lender's ratable portion of the outstanding principal amount of the Term Loan,
as applicable, in effect during the period for which such payment that is to be
made times (ii) the weighted average rate per annum that is derived from the
following rates: (a) a rate of 0.07% per annum with respect to each day during
such period that the ratings with respect to Long-Term Debt were at Level 1, (b)
a rate of 0.08% per annum with respect to each day during such period that such
ratings were at Level 2, (c) a rate of 0.10% per annum with respect to each day
during such period that such ratings were at Level 3, (d) a rate of 0.125% per
annum with respect to each day during such period that such ratings were at
Level 4, (e) at the rate of 0.20% per annum with respect to each day during such
period that such ratings were at Level 5, and (f) at the rate of 0.50% per annum
with respect to each day during such period that such ratings were at Level 6.
If any change in the rating established by S&P or Moody's with respect to
Long-Term Debt shall result in a change in the Level, the change in the facility
fee shall be effective as of the date on which such rating change is publicly
announced. If the ratings established by S&P or Moody's with respect to
Long-Term Debt are unavailable for any reason for any day,

                                       20
<PAGE>

then the applicable Level for purposes of calculating the facility fee for such
day shall be deemed to be Level 6 (or, if the Requisite Lenders consent in
writing, such other Level as may be reasonably determined by the Requisite
Lenders from a rating with respect to Long-Term Debt for such day established by
another rating agency reasonably acceptable to the Requisite Lenders).

         (b) Agents' Fees. The Company agrees to pay to the Administrative Agent
and the Arranger the fees payable to the Agent pursuant to the fee letter dated
as of February 28, 2001 among the Company, CUSA and the Arranger, in the amounts
and at the times specified in such letter.

         (c) Determination of Unused Portion of Commitment. For purposes of
calculating fees based on the unused portion of each Lender's Commitment, the
equivalent in Dollars of each EURO Rate Advance made by such Lender in a Major
Currency (other than Dollars) or Alternate Currency as determined on the date of
the making, Conversion or continuation of such Advance shall be the amount of
such Lender's Commitment used in connection with such Advance, and no further
adjustments shall be made with respect to the unused portion of such Lender's
Commitment based upon fluctuations thereafter in the value of the currency of
such Advance.

         Section 2.04 Optional Termination and Reduction of the Commitments. The
Company shall have the right, upon at least three (3) Business Days' notice to
the Administrative Agent by the Company, to terminate in whole or reduce ratably
in part the unused portions of the respective Commitments of the Lenders;
provided that (i) each partial reduction shall be in the aggregate amount of
$5,000,000 or an integral multiple of $1,000,000 in excess thereof, and (ii) the
aggregate of the Commitments of the Lenders shall not be reduced to an amount
which is less than the Total Utilization of Commitments. Once so reduced or
terminated pursuant to this Section 2.04, Commitments of the Lenders shall not
be reinstated.

         Section 2.05 Repayment and Prepayment of Advances.

         (a) Mandatory Repayment. Each Borrower shall repay the outstanding
principal amount of each Advance made by each Lender (other than Advances
comprising the Term Loan) to such Borrower on the Termination Date of such
Lender. In addition, if, on any day, the equivalent in Dollars of the aggregate
principal amount of all Advances then outstanding exceeds 103% of the aggregate
Commitments, the Borrowers shall prepay to the Administrative Agent for the
account of each Lender, on such day or at the end of each successive Interest
Period applicable to EURO Rate Advances, the aggregate principal amount of all
Advances outstanding until the equivalent in Dollars of the aggregate principal
amount of all Advances is reduced to not more than 100% of the aggregate
Commitments.

         (b) Voluntary Prepayments of Borrowings.

                  (i) No Borrower shall have any right to prepay any principal
         amount of any Advances other than as provided in this subsection (b).

                                       21
<PAGE>

                  (ii) Each Borrower may, upon notice to the Administrative
         Agent no later than (i) 11:00 A.M. (New York time) on the date such
         Borrower proposes to prepay, in the case of Base Rate Advances in
         Dollars, (ii) 11:00 A.M. (New York time) at least two (2) Business
         Days' in advance of the date such Borrower proposes to prepay, in the
         case of Eurocurrency Rate Advances or (iii) 11:00 A.M. (London time) at
         least two (2) Business Days' in advance of the date such Borrower
         proposes to prepay, in the case of EURIBOR Rate Advances or EURO-LIBOR
         Rate Advances, stating the proposed date and aggregate principal amount
         of the prepayment, and if such notice is given such Borrower shall,
         prepay the outstanding principal amounts of the Advances made to such
         Borrower comprising part of the same Borrowing in whole or ratably in
         part; provided, however, that (x) each partial prepayment shall be in
         an aggregate principal amount not less than $5,000,000 (or the
         equivalent thereof in any Major Currency or Alternate Currency) and
         integral multiples of $1,000,000 (or the equivalent thereof in any
         Major Currency or Alternate Currency) in excess thereof, and (y) in the
         case of any such prepayment of any EURO Rate Advances, such Borrower
         shall pay all accrued interest to the date of such prepayment on the
         portion of such Advance being prepaid and shall be obligated to
         reimburse the Lenders in respect thereof pursuant to Section 9.04(b).

         (c) Certain Obligations Several. Subject to the obligations of the
Guarantor under the Guaranty, no Borrower shall have any obligation to repay to
any Lender any Advance made by such Lender to the other Borrowers or to pay any
interest on any Advance made by such Lender to the other Borrowers.

         (d) Payment of Term Loan. The Borrowers shall repay the Term Loan
together with all accrued and unpaid interest thereon on the Term Loan Maturity
Date and may prepay the Term Loan in accordance with Section 2.05(b) above.
Amounts paid in respect of the Term Loan may not be reborrowed.

         Section 2.06 Interest on Advances. Each Borrower shall pay to each
Lender interest accrued on the principal amount of each Advance that was made to
such Borrower outstanding from time to time from the date of such Advance until
such principal amount shall be paid in full, at the following rates per annum:

         (a) Base Rate Advances. If such Advance is a Base Rate Advance, a rate
per annum equal at all times to (i) the Base Rate in effect from time to time
plus (ii) the Applicable Margin, if any, payable quarterly in arrears on the
last day of each March, June, September and December during the term of this
Agreement, commencing June 30, 2001, and on the Termination Date of the
applicable Lender and, if the Term Loan is made, on the Term Loan Maturity Date;
provided that any amount of principal, interest, fees and other amounts payable
under this Agreement (including, without limitation, the principal amount of
Base Rate Advances, but excluding the principal amount of EURO Rate Advances)
which is not paid when due (whether at stated maturity, by acceleration or
otherwise) shall bear interest from the date on which such amount is due until
such amount is paid in full, payable on demand, at a rate per annum equal at all
times to 2% per annum above the Base Rate in effect from time to time.

                                       22
<PAGE>

         (b) Eurocurrency Rate Advances. If such Advance is a Eurocurrency Rate
Advance, a rate per annum equal at all times during the Interest Period for such
Advance to the sum of (i) the Adjusted Eurocurrency Rate for such Interest
Period plus (ii) the Applicable Margin plus (iii) to the extent applicable to an
Advance in any applicable currency on the first day of such Interest Period and
not duplicative of the Eurocurrency Rate Reserve Percentage, a percentage rate
per annum determined by the Administrative Agent to reflect the requirements of
the Bank of England and/or the Financial Services Authority in respect of
monetary control, liquidity or otherwise, payable in arrears on the last day of
such Interest Period and, if such Interest Period has a duration of more than
three months, on the day which occurs during such Interest Period three months
from the first day of such Interest Period; provided that any principal amount
of any Eurocurrency Rate Advance which is not paid when due (whether at stated
maturity, by acceleration or otherwise) shall bear interest from the date on
which such amount is due until such amount is paid in full, payable on demand,
at a rate per annum equal at all times to 2% per annum above the rate per annum
determined above.

         (c) EURIBOR Rate Advances. If such Advance is a EURIBOR Rate Advance, a
rate per annum equal at all times during the Interest Period for such Advance to
the sum of (i) the EURIBOR Rate for such Interest Period plus (ii) the
Applicable Margin plus (iii) to the extent applicable to an Advance in euros on
the first day of such Interest Period, a percentage rate per annum determined by
the Administrative Agent to reflect the requirements of the Bank of England
and/or the Financial Services Authority in respect of monetary control,
liquidity or otherwise, payable in arrears on the last day of such Interest
Period and, if such Interest Period has a duration of more than three months, on
the day which occurs during such Interest Period three months from the first day
of such Interest Period; provided that any principal amount of any EURIBOR Rate
Advance which is not paid when due (whether at stated maturity, by acceleration
or otherwise) shall bear interest from the date on which such amount is due
until such amount is paid in full, payable on demand, at a rate per annum equal
at all times to 2% per annum above the rate per annum determined above.

         (d) EURO-LIBOR Rate Advances. If such Advance is a EURO-LIBOR Rate
Advance, a rate per annum equal at all times during the Interest Period for such
Advance to the sum of (i) the EURO-LIBOR Rate for such Interest Period plus (ii)
the Applicable Margin plus (iii) to the extent applicable to an Advance in euros
on the first day of such Interest Period, a percentage rate per annum determined
by the Administrative Agent to reflect the requirements of the Bank of England
and/or the Financial Services Authority in respect of monetary control,
liquidity or otherwise, payable in arrears on the last day of such Interest
Period and, if such Interest Period has a duration of more than three months, on
the day which occurs during such Interest Period three months from the first day
of such Interest Period; provided that any principal amount of any EURO-LIBOR
Rate Advance which is not paid when due (whether at stated maturity, by
acceleration or otherwise) shall bear interest from the date on which such
amount is due until such amount is paid in full, payable on demand, at a rate
per annum equal at all times to 2% per annum above the rate per annum determined
above.

                                       23
<PAGE>

         Section 2.07 Interest Rate Determination.

         (a) Each Reference Bank agrees to furnish to the Administrative Agent
timely information for the purpose of determining each Adjusted Eurocurrency
Rate, EURIBOR Rate and EURO-LIBOR Rate. If any one or more of the Reference
Banks shall not furnish such timely information to the Administrative Agent for
the purpose of determining any such interest rate, the Administrative Agent
shall determine such interest rate on the basis of timely information furnished
by the remaining Reference Banks, subject to Section 2.02(b)(iv).

         (b) The Administrative Agent shall give prompt notice to the Borrowers
and the Lenders of the applicable interest rate determined by the Administrative
Agent for purposes of Section 2.06(a), 2.06(b), 2.06(c) or 2.06(d), and the
applicable rate, if any, furnished by each Reference Bank for the purpose of
determining the applicable interest rate under Section 2.06(b), 2.06(c) or
2.06(d).

         Section 2.08 Voluntary Conversion or Continuation of Advances.

         (a) Each Borrower may on any Business Day, upon notice given to the
Administrative Agent not later than 12:00 noon (New York City time) on the third
Business Day prior to the date of the proposed Conversion or continuance (a
"Notice of Conversion/Continuation") (or, on the sixth Business Day prior to the
date of the proposed continuance, in the case of a proposed continuance of
Advances in an Alternate Currency) and subject to the provisions of Section
2.02, (1) Convert all Advances in Dollars of one Type comprising the same
Borrowing made to such Borrower into Advances in Dollars of another Type and (2)
upon the expiration of any Interest Period applicable to EURO Rate Advances,
continue all (or, subject to Section 2.02(b), any portion of) such Advances as
EURO Rate Advances and the succeeding Interest Period(s) of such continued
Advances shall commence on the last day of the Interest Period of the Advances
to be continued; provided, however, that any Conversion of any EURO Rate
Advances into Base Rate Advances shall be made on, and only on, the last day of
an Interest Period for such EURO Rate Advances. Each such Notice of
Conversion/Continuation shall, within the restrictions specified above, specify
(i) the date of such continuation or Conversion, (ii) the Advances (or, subject
to Section 2.02(b), any portion thereof) to be continued or Converted, (iii) if
such continuation is of, or such Conversion is into, EURO Rate Advances, the
duration of the Interest Period for each such Advance and (iv) in the case of a
continuation of or a Conversion into a EURO Rate Advance, that no Potential
Event of Default or Event of Default has occurred and is continuing.

         If the Administrative Agent has received notice from any of the Lenders
by 12:00 noon (New York City time) four Business Days prior to the day of a
proposed continuation of Advances in an Alternate Currency for an additional
Interest Period pursuant to this subsection (a) that such Lender cannot continue
to provide Advances in the relevant Alternate Currency, the Lenders shall be
under no obligation to continue such Advances, in which event the Administrative
Agent will give notice to the Borrower that received such Advance not later than
3:00 P.M. (New York City time) on the fourth Business Day prior to the requested
date of such continuation that the continuation of such Eurocurrency Rate

                                       24
<PAGE>

Advances in the relevant Alternate Currency is not then available, and notice
thereof also will be given promptly by the Administrative Agent to the Lenders.
If the Administrative Agent shall have so notified the Borrower that received
such Advance that any such continuation is not then available, any Notice of
Conversion/Continuation with respect thereto shall be deemed withdrawn and such
Advances shall be repaid at the end of the applicable Interest Period. Unless
such Borrower otherwise notifies the Administrative Agent on or before 12:00
Noon (New York City time) three Business Days prior to the end of such Interest
Period, such Borrower shall be deemed to have given a Notice of Borrowing
requesting the equivalent in Dollars of the amount of Advances requested to be
continued with the same Interest Period as that requested in the Notice of
Conversion/Continuation related to such requested continuation with effect from
the last day of the Interest Period with respect to any such Advances. The
Administrative Agent will promptly notify such Borrower and the Lenders of any
such deemed notice and in such notice by the Administrative Agent to each
Lenders the Administrative Agent will state the equivalent in Dollars of the
aggregate amount of such Advances and such Lenders' pro rata share thereof.

         (b) If upon the expiration of the then existing Interest Period
applicable to any EURO Rate Advance made to any Borrower, such Borrower shall
not have delivered a Notice of Conversion/Continuation in accordance with this
Section 2.08, then such Advance shall upon such expiration automatically be
Converted to a Base Rate Advance; provided, however, that if such Advance is in
a Major Currency (other than Dollars) or in an Alternate Currency, then such
Advance shall upon such expiration automatically continue as an Advance in such
currency with an Interest Period ending one month after such expiration, or if
earlier, ending on the Termination Date.

         (c) After the occurrence of and during the continuance of a Potential
Event of Default or an Event of Default, any Eurocurrency Rate Advance made in
Dollars shall be Converted into a Base Rate Advance upon the expiration of any
Interest Period then in effect for that Advance, and the Interest Periods
applicable to any EURIBOR Rate Advance, EURO-LIBOR Rate Advance and Eurocurrency
Rate Advance made in any Major Currency other than Dollars or in an Alternate
Currency shall be for a duration of one month upon the expiration of any
Interest Period then in effect for that Advance.

         Section 2.09 Increased Costs.

         (a) If, due to either (i) the introduction of or any change (other than
any change by way of imposition or increase of reserve requirements in the case
of Eurocurrency Rate Advances included in the Eurocurrency Rate Reserve
Percentage) in or in the interpretation of any law or regulation or (ii) the
compliance with any guideline or request from any central bank or other
governmental authority (whether or not having the force of law), there shall be
any increase in the cost to any Lender of agreeing to make or making, funding or
maintaining EURO Rate Advances made to any Borrower, then such Borrower shall
from time to time, upon demand by such Lender (with a copy of such demand to the
Administrative Agent), pay to the Administrative Agent for the account of such
Lender additional amounts sufficient to compensate such Lender for such
increased cost; provided that Borrowers shall have no obligation to pay an
additional amount in respect of any increased cost attributable to the period
before 90 days prior to the date of such demand. A

                                       25
<PAGE>

certificate as to the amount and manner of calculation of such increased cost,
submitted to such Borrower and the Administrative Agent by such Lender, shall be
conclusive and binding for all purposes, absent manifest error.

         (b) If any Lender determines that compliance with any law or regulation
or any guideline or request from any central bank or other governmental
authority (whether or not having the force of law) affects or would affect the
amount of capital required or expected to be maintained by such Lender or any
corporation controlling such Lender and that the amount of such capital is
increased by or based upon the existence of such Lender's commitment to lend
hereunder and other commitments of this type, then, upon demand by such Lender
(with a copy of such demand to the Administrative Agent), the Borrowers
receiving such Advances shall pay to the Administrative Agent for the account of
such Lender, from time to time as specified by such Lender, additional amounts
sufficient to compensate such Lender or such corporation in the light of such
circumstances, to the extent that such Lender reasonably determines such
increase in capital to be allocable to the existence of such Lender's commitment
to lend hereunder; provided that Borrowers shall have no obligation to pay an
additional amount in respect of any additional amount attributable to the period
before 90 days prior to the date of such demand. A certificate as to such
amounts and the manner of calculation thereof submitted to the Borrowers and the
Administrative Agent by such Lender shall be conclusive and binding for all
purposes, absent manifest error.

         (c) If a Lender shall change its Applicable Lending Office, such Lender
shall not be entitled to receive any greater payment under Sections 2.09 and
2.11 than the amount such Lender would have been entitled to receive if it had
not changed its Applicable Lending Office, unless such change was made at the
request of the Borrowers or at a time when the circumstances giving rise to such
greater payment did not exist. If the Borrowers are required to pay additional
amounts to any Lender pursuant to this Section 2.09, then such Lender will agree
to use commercially reasonable efforts to change its Applicable Lending Office
so as to eliminate or reduce any such additional payment which may thereafter
accrue if such change is not, in the reasonable judgment of such Lender,
otherwise disadvantageous to such Lender.

         Section 2.10 Payments and Computations.

         (a) Each Borrower shall make each payment hereunder without set-off or
counterclaim and with respect to amounts denominated in Dollars not later than
1:00 P.M. (New York City time) on the day when due in Dollars to the
Administrative Agent in same day funds by deposit of such funds to the
Administrative Agent's account maintained at the Payment Office for Dollars.
Each Borrower shall make each payment hereunder with respect to amounts
denominated in a Major Currency (other than Dollars) or in an Alternate Currency
not later than 1:00 P.M. (local time) (at the Payment Office for such currency)
on the day when due in such currency to the Administrative Agent in same day
funds by deposit of such funds to the Administrative Agent's account maintained
at such Payment Office. Subject to the immediately succeeding sentence, the
Administrative Agent will promptly thereafter cause to be distributed like funds
relating to the payment of principal or interest or facility fees ratably (other
than amounts payable pursuant to Section 2.09 or 2.11 or, to the extent the

                                       26
<PAGE>

Termination Date is not the same for all Lenders, pursuant to Section 2.05(a))
to the Lenders for the account of their respective Applicable Lending Offices,
and like funds relating to the payment of any other amount payable to any Lender
to such Lender for the account of its Applicable Lending Office, in each case to
be applied in accordance with the terms of this Agreement. Upon receipt of
principal or interest paid after an Event of Default and an acceleration or a
deemed acceleration of amounts due hereunder, the Administrative Agent will
promptly thereafter cause to be distributed like funds relating to the payment
of principal or interest ratably in accordance with each Lender's outstanding
Advances (other than amounts payable pursuant to Section 2.09 or 2.11) to the
Lenders for the account of their respective Applicable Lending Offices. Upon its
acceptance of an Assignment and Acceptance and recording of the information
contained therein in the Register pursuant to Section 9.07(c), from and after
the effective date specified in such Assignment and Acceptance, the
Administrative Agent shall make all payments hereunder in respect of the
interest assigned thereby to the Lender assignee thereunder, and the parties to
such Assignment and Acceptance shall make all appropriate adjustments in such
payments for periods prior to such effective date directly between themselves.

         (b) All computations of interest based on the Base Rate and the
Adjusted Eurocurrency Rate on Advances denominated in Pounds Sterling shall be
made by the Administrative Agent on the basis of a year of 365 or 366 days, as
the case may be, and all computations of interest based on the Adjusted
Eurocurrency Rate on Advances denominated in a Major Currency (other than Pounds
Sterling) or in an Alternate Currency, the EURIBOR Rate, the EURO-LIBOR Rate or
the Federal Funds Rate and of facility fees shall be made by the Administrative
Agent on the basis of a year of 360 days, in each case for the actual number of
days (including the first day but excluding the last day) occurring in the
period for which such interest or such fees are payable. Each determination by
the Administrative Agent of an interest rate hereunder shall be conclusive and
binding for all purposes, absent manifest error.

         (c) Whenever any payment hereunder shall be stated to be due on a day
other than a Business Day, such payment shall be made on the next succeeding
Business Day, and such extension of time shall in such case be included in the
computation of payment of interest or facility fee, as the case may be;
provided, however, if such extension would cause payment of interest on or
principal of EURO Rate Advances to be made in the next following calendar month,
such payment shall be made on the next preceding Business Day.

         (d) Unless the Administrative Agent shall have received notice from a
Borrower prior to the date on which any payment is due to the Lenders hereunder
that such Borrower will not make such payment in full, the Administrative Agent
may assume that such Borrower has made such payment in full to the
Administrative Agent on such date and the Administrative Agent may, in reliance
upon such assumption, cause to be distributed to each Lender on such due date an
amount equal to the amount then due such Lender. If and to the extent that such
Borrower shall not have so made such payment in full to the Administrative
Agent, each Lender shall repay to the Administrative Agent forthwith on demand
such amount distributed to such Lender together with interest thereon, for each
day from the date such amount is distributed to such Lender until the date such
Lender repays such amount to the Administrative Agent, at the Federal Funds
Rate.

                                       27
<PAGE>

         Section 2.11 Taxes.

         (a) Any and all payments by a Borrower hereunder shall be made, in
accordance with Section 2.10, free and clear of and without deduction for any
and all present or future taxes, levies, imposts, deductions, charges or
withholdings, and all liabilities with respect thereto, excluding (i) in the
case of each Lender and the Agent, taxes imposed on its income, and franchise
taxes imposed on it, by the jurisdiction under the laws of which such Lender or
the Agent (as the case may be) is organized or any political subdivision thereof
or in which its principal office is located, (ii) in the case of each Lender,
taxes imposed on its net income, and franchise taxes imposed on it, by the
jurisdiction of such Lender's Applicable Lending Office or any political
subdivision thereof and (iii) in the case of each Lender and the Agent, taxes
imposed by the United States by means of withholding at the source if and to the
extent that such taxes shall be in effect and shall be applicable on the date
hereof in the case of each Bank and on the effective date of the Assignment and
Acceptance pursuant to which it became a Lender in the case of each other
Lender, on payments to be made to the Agents or such Lender's Applicable Lending
Office (all such non-excluded taxes, levies, imposts, deductions, charges,
withholdings and liabilities being hereinafter referred to as "Taxes"). If a
Borrower shall be required by law to deduct any Taxes from or in respect of any
sum payable hereunder to any Lender or the Agent, (i) the sum payable shall be
increased as may be necessary so that after making all required deductions
(including deductions applicable to additional sums payable under this Section
2.11) such Lender or the Agent (as the case may be) receives an amount equal to
the sum it would have received had no such deductions been made, (ii) such
Borrower shall make such deductions and (iii) such Borrower shall pay the full
amount deducted to the relevant taxation authority or other authority in
accordance with applicable law.

         (b) In addition, the Company agrees to pay any present or future stamp
or documentary taxes or any other excise or property taxes, charges or similar
levies which arise from the execution, delivery or registration of, or otherwise
with respect to, this Agreement (hereinafter referred to as "Other Taxes").

         (c) Each Borrower will indemnify each Lender and the Agent for the full
amount of Taxes or Other Taxes (to the extent specifically attributable to
Borrowings made by such Borrower) (including, without limitation, any Taxes or
Other Taxes (to the extent specifically attributable to Borrowings made by such
Borrower) imposed by any jurisdiction on amounts payable under this Section
2.11) and the Company will indemnify each Lender and the Agent for the full
amount of Taxes or Other Taxes (to the extent not specifically attributable to
Borrowings made by a particular Borrower) (including, without limitation, any
Taxes or Other Taxes (to the extent not specifically attributable to Borrowings
made by a particular Borrower) imposed by any jurisdiction on amounts payable
under this Section 2.11), in each case paid by such Lender or such Agent (as the
case may be) and any liability (including penalties, interest and expenses)
arising therefrom or with respect thereto, whether or not such Taxes or Other
Taxes were correctly or legally asserted. This indemnification shall be made
within 30 days from the date such Lender or such Agent (as the case may be)
makes written demand therefor. Each Lender and the Agent will reasonably
cooperate in good faith with the Company to provide such forms or
representations as may establish an exemption or reduction in rate of any such
Taxes or Other Taxes.

                                       28
<PAGE>

         (d) Within 30 days after the date of any payment of Taxes, the
Borrowers, or any of them, will furnish to the Administrative Agent, at its
address referred to in Section 9.02, the original or a certified copy of a
receipt evidencing payment thereof.

         (e) Each Lender organized under the laws of a jurisdiction outside the
United States, on or prior to the date of its execution and delivery of this
Agreement in the case of each Bank and on the date of the Assignment and
Acceptance pursuant to which it becomes a Lender in the case of each other
Lender, and from time to time thereafter if requested in writing by the
Borrowers (but only so long as such Lender remains lawfully able to do so),
shall provide the Borrowers with Internal Revenue Service form W-8BEN or W-8ECI,
as appropriate, or any successor form prescribed by the Internal Revenue
Service, to establish that such Lender is not subject to United States
withholding tax with respect to any payments to such Lender of interest payable
under this Agreement. If the form provided by a Lender at the time such Lender
first becomes a party to this Agreement indicates a United States interest
withholding tax rate in excess of zero, withholding tax at such rate shall be
considered excluded from "Taxes" as defined in Section 2.11(a).

         (f) For any period with respect to which a Lender has failed to provide
a Borrower with the appropriate form described in Section 2.11(e) (other than if
such failure is due to a change in law occurring subsequent to the date on which
a form originally was required to be provided, or if such form otherwise is not
required under the first sentence of subsection (e) above), such Lender shall
not be entitled to indemnification under Section 2.11(a) with respect to Taxes
imposed by the United States; provided, however, that should a Lender become
subject to Taxes because of its failure to deliver a form required hereunder,
such Borrower shall, at the expense of such Lender, take such steps as the
Lender shall reasonably request to assist the Lender to recover such Taxes.

         (g) Without prejudice to the survival of any other agreement of the
Borrowers hereunder, the agreements and obligations of the Borrowers contained
in this Section 2.11 shall survive the payment in full of principal and interest
hereunder.

         Section 2.12 Sharing of Payments, Etc. If any Lender shall obtain any
payment (whether voluntary, involuntary, through the exercise of any right of
set-off, or otherwise) on account of the Advances made by it (other than
pursuant to Section 2.09 or 2.11 or, to the extent the Termination Date is not
the same for all Lenders, pursuant to Section 2.05(a)) in excess of its ratable
share of payments on account of the Advances obtained by all the Lenders, such
Lender shall forthwith purchase from the other Lenders such participations in
the Advances made by them as shall be necessary to cause such purchasing Lender
to share the excess payment ratably with each of them; provided, however, that
if all or any portion of such excess payment is thereafter recovered from such
purchasing Lender, such purchase from each Lender shall be rescinded and such
Lender shall repay to the purchasing Lender the purchase price to the extent of
such recovery together with an amount equal to such Lender's ratable share
(according to the proportion of (i) the amount of such Lender's required
repayment to (ii) the total amount so recovered from the purchasing Lender) of
any interest or other amount paid or payable by the purchasing Lender in respect
of the total amount so recovered. The Borrowers jointly and severally agree that
any Lender so purchasing a participation from another Lender pursuant to this
Section 2.12 may, to the

                                       29
<PAGE>

fullest extent permitted by law, exercise all its rights of payment (including
the right of set-off) with respect to such participation as fully as if such
Lender were the direct creditor of the applicable Borrower in the amount of such
participation.

         Section 2.13 Evidence of Debt.

         (a) Each Lender shall maintain in accordance with its usual practice an
account or accounts evidencing the indebtedness of each Borrower to such Lender
resulting from each Advance owing to such Lender from time to time, including
the amounts of principal and interest payable and paid to such Lender from time
to time hereunder.

         (b) The Register maintained by the Administrative Agent pursuant to
Section 9.07(c) shall include a control account, and a subsidiary account for
each Lender, in which accounts (taken together) shall be recorded (i) the date,
amount and tenor, as applicable, of each Borrowing, the Borrower that received
the proceeds of such Borrowing, the Type of Advances comprising such Borrowing,
the Interest Period applicable thereto and, if such Advances are EURO Rate
Advances, the currency in which such Advances are made, (ii) the terms of each
Assignment and Acceptance delivered to and accepted by it, (iii) the amount of
any principal or interest due and payable or to become due and payable from the
Borrowers to each Lender hereunder, and (iv) the amount of any sum received by
the Administrative Agent from the Borrowers hereunder and each Lender's share
thereof.

         (c) The entries made in the Register shall be conclusive and binding
for all purposes, absent manifest error.

         (d) If, in the opinion of any Lender, a promissory note or other
evidence of debt is required, appropriate or desirable to reflect or enforce the
indebtedness of the Borrowers resulting from the Advances made, or to be made,
by such Lender to the Borrowers then, upon request of such Lender, the Borrowers
shall promptly execute and deliver to such Lender a promissory note
substantially in the form of Exhibit G, payable to the order of such Lender in
an amount up to the maximum amount of Advances payable or to be payable by such
Borrower to the Lender from time to time hereunder.

         Section 2.14 Use of Proceeds.

         (a) Advances shall be used by the Borrowers for general corporate
purposes; provided that proceeds of Advances shall not be used for any Hostile
Acquisition.

         (b) No portion of the proceeds of any Advances under this Agreement
shall be used by the Company or any of its Subsidiaries in any manner which
might cause the Advances or the application of such proceeds to violate, or
require any Lender to make any filing or take any other action under, Regulation
U, Regulation T, or Regulation X of the Board of Governors of the Federal
Reserve System or any other regulation of such Board or to violate the
Securities Exchange Act of 1934, as amended, in each case as in effect on the
date or dates of such Advances and such use of proceeds.

         Section 2.15 Extension of the Commitment Termination Date. The Company
may, upon not less than 30 days (but not more than 45 days) notice prior to the
then

                                       30
<PAGE>

current Commitment Termination Date to the Administrative Agent (which shall
notify each Lender of receipt of such request), propose to extend the Commitment
Termination Date for an additional 364 days measured from the Commitment
Termination Date then in effect. Each Lender shall endeavor to respond to such
request, whether affirmatively or negatively (such determination to be in the
sole discretion of such Lender), by notice to the Company and the Administrative
Agent no earlier than 30 days prior to the then current Commitment Termination
Date (but in any event no later than 20 days prior to the then current
Commitment Termination Date). Subject to the execution by the Borrowers, the
Administrative Agent and such Lenders of a duly completed Extension Agreement in
substantially the form of Exhibit E hereto, the Commitment Termination Date
applicable to the Commitment of each Lender so affirmatively notifying the
Company and the Administrative Agent shall be extended for the period specified
above; provided that if the Administrative Agent receives a Notice of Borrowing
of the Term Loan pursuant to the provisions of Section 2.17 no Commitment
Termination Date of any Lender shall be extended and the Term Loan shall be made
in accordance with Section 2.17; and provided further that no Commitment
Termination Date of any Lender shall be extended unless by the date 15 days
prior to the Termination Date then in effect Lenders having more than 50% in
aggregate amount of the Commitments in effect at the time any such extension is
requested shall have elected so to extend their Commitments. Any Lender which
does not give such notice to the Company and the Administrative Agent by the
date 15 days prior to the Commitment Termination Date then in effect shall be
deemed to have elected not to extend as requested, and the Commitment of each
non-extending Lender shall terminate on its Termination Date determined without
giving effect to such requested extension. The Administrative Agent shall notify
the Borrowers in writing of each Lender's decision no later than 10 days prior
to the then existing Commitment Termination Date.

         Section 2.16 Substitution of Lenders. If any Lender requests
compensation from a Borrower under Section 2.09(a) or (b) or Section 2.11 or if
any Lender declines to extend its Commitment Termination Date pursuant to
Section 2.15, the Borrowers shall have the right, with the assistance of the
Agents, to seek one or more Eligible Assignees (which may be one or more of the
Lenders) reasonably satisfactory to the Agents and the Borrowers to purchase the
Advances and assume the Commitments of such Lender, and the Borrowers, the
Agents, such Lender, and such Eligible Assignees shall execute and deliver an
appropriately completed Assignment and Acceptance pursuant to Section 9.07(a)
hereof to effect the assignment of rights to and the assumption of obligations
by such Eligible Assignees; provided that (i) such requesting Lender shall be
entitled to compensation under Section 2.09 and 2.11 for any costs incurred by
it prior to its replacement, (ii) no Event of Default or Potential Event of
Default has occurred and is continuing, (iii) the Borrowers have satisfied all
of their respective obligations under the Loan Documents relating to such
Lender, including without limitation obligations, if any, under Section 9.04(b),
(iv) in the case of the Commitments of any Lenders that have declined to extend
their Commitment Termination Date pursuant to Section 2.15, the Lenders that
have extended their Commitment Termination Date pursuant to Section 2.15 shall
on a ratable basis have the right (but no obligation), for a period of seven
days following receipt of notice from the Administrative Agent at the request of
a Borrower that the Commitments of non-extending Lenders may be assumed, to
assume the Commitments of such declining Lenders before any other Eligible
Assignees assume such

                                       31
<PAGE>

Commitments, and (v) the Borrowers shall have paid the Administrative Agent a
$3,500 administrative fee if such replacement Lender is not an existing Lender.

         Section 2.17 Term Loan.

         (a) Each Lender severally agrees on the terms and conditions set forth
in this Agreement to make Advances in Dollars to the Company (upon request of
the Company pursuant to this Agreement) on the Termination Date in an amount up
to the sum of (i) the Dollar equivalent of the outstanding principal amount of
the Advances made by such Lender and outstanding as of the opening of business
on the Termination Date plus (ii) the amount available to be borrowed as
Advances from such Lender as of the opening of business on the Termination Date.
The aggregate of such Advances is collectively called the "Term Loan".

         (b) The Term Loan shall be made upon the irrevocable written notice
(including notice via facsimile confirmed immediately by a telephone call) of
the Company in the form of a Notice of Borrowing (which notice must be received
by the Administrative Agent not later than 11:00 a.m. New York City time not
less than three Business Days prior to the Termination Date), specifying: (A)
the amount of the Term Loan which shall be in a principal amount not more than
the sum of (i) the Dollar equivalent of the aggregate principal amount of the
Advances which will be outstanding as of the opening of business on the
Termination Date, plus (ii) the amount available to be borrowed from the Lenders
as of the opening of business on the Termination Date; (B) whether the Term Loan
is to be comprised of Base Rate Advances or EURO Rate Advances, and the amounts
of such Advances; and (C) the Interest Period applicable to the Advances
included in such notice; provided, that, the Term Loan shall be made only if the
Company, in accordance with Section 2.15, shall have requested that the then
current Termination Date be extended; and provided further that if the Term Loan
is made no Commitment Termination Date of any Lender shall be extended.

         (c) The proceeds of the Term Loan, to the extent required, will be used
to pay the principal amount of the Advances outstanding as of the opening of
business on the Termination Date.

         Section 2.18 Increased Commitments; Additional Lenders.

         (a) No more than once per 364 day period from the Effective Date, the
Company may, upon at least thirty (30) days, notice to the Administrative Agent
(which shall promptly provide a copy of such notice to the Lenders), propose to
increase the aggregate amount of the Commitments in increments of $25,000,000,
the total amount of all such increases not to exceed $50,000,000 (the amount of
any such increase, the "Increased Commitments"); provided that at the time of
and after giving effect to any increase in the Commitments (i) the Company's
Long-Term Debt ratings from Moody's and S&P are better than or equal to Baa2 and
BBB, respectively and (ii) no Event of Default or Potential Event of Default
exists and is continuing. Each Lender party to this Agreement at such time shall
have the right (but no obligation), for a period of fifteen (15) days following
receipt of such notice, to elect by notice to the Company and the Administrative
Agent to increase its Commitment by a principal amount which bears the same
ratio to the Increased Commitments as its then Commitment bears to the aggregate
Commitments then existing.

                                       32
<PAGE>

         (b) If any Lender party to this Agreement shall not elect to increase
its Commitment pursuant to subsection (a) of this Section, the Company may
designate another lender or other lenders reasonably acceptable to the
Administrative Agent (which may be, but need not be, one or more of the existing
Lenders) which at the time agree to (i) in the case of any such lender that is
an existing Lender, increase its Commitment and (ii) in the case of any other
such lender (an "Additional Lender"), become a party to this Agreement. The sum
of the increases in the Commitments of the existing Lenders pursuant to this
subsection (b) plus the Commitments of the Additional Lenders shall not in the
aggregate exceed the amount of the Increased Commitments.

         (c) An increase in the aggregate amount of the Commitments pursuant to
this Section 2.18 shall become effective upon the receipt by the Administrative
Agent of an agreement in form and substance satisfactory to the Administrative
Agent signed by the Company, by each Additional Lender and by each other Lender
whose Commitment is to be increased, setting forth the new Commitments of such
Lenders and setting forth the agreement of each Additional Lender to become a
party to this Agreement and to be bound by all the terms and provisions hereof,
together with such evidence of appropriate corporate or other authorization on
the part of the Company with respect to the Increased Commitments and such
opinions of counsel for the Company with respect to the Increased Commitments as
the Administrative Agent may reasonably request.

         Section 2.19 Borrowings by Designated Subsidiaries.

         (a) Subject to Section 2.19(b), the Company may, at any time or from
time to time, designate one or more Subsidiaries as Borrowers hereunder by
furnishing to the Administrative Agent a Borrower Designation and Acceptance,
duly completed and executed by the Company and such Subsidiary provided that, at
the time of such designation, the relevant Subsidiary satisfies the requirements
of subclause (y) of the definition of Designated Subsidiary. Upon any such
designation of a Subsidiary and satisfaction of the conditions set forth in
Section 2.19(b), such Subsidiary shall be deemed a party to this Agreement and
shall have all of the rights and obligations of a Borrower under this Agreement
and be bound in all respects by the terms hereof.

         (b) The effectiveness of the designation by the Company of a Subsidiary
as a Borrower is subject to the condition precedent that the Administrative
Agent shall have received on or before the date of the relevant Borrower
Designation and Acceptance the following, each dated such day (unless otherwise
stated), in form and substance satisfactory to the Administrative Agent and in
sufficient copies for each Lender:

                  (i) Certified copies of the resolutions of the Board of
         Directors of the relevant Subsidiary approving the relevant Borrower
         Designation and Acceptance and this Agreement, and of all documents
         evidencing other necessary corporate or other action and governmental
         approvals, if any, with respect to the Borrower Designation and
         Acceptance or this Agreement;

                  (ii) A certificate of the Secretary or an Assistant Secretary
         (or equivalent officer) of the relevant Subsidiary certifying the names
         and true signatures of the

                                       33
<PAGE>

         officers of such Subsidiary authorized to sign the relevant Borrower
         Designation and Acceptance and the other documents to be delivered
         hereunder;

                  (iii) Copies of the relevant Subsidiary's organizational
         documents, certified as of the date of the relevant Borrower
         Designation and Acceptance by its Secretary or an Assistant Secretary
         (or equivalent officer);

                  (iv) Executed originals of the relevant Borrower Designation
         and Acceptance and the other documents to which the relevant Subsidiary
         is a party; and

                  (v) With respect to each Subsidiary so designated that is not
         an Approved Subsidiary, the Administrative Agent shall have received
         such other opinions of counsel, instruments, information or documents
         as the Administrative Agent or the Requisite Lenders may reasonably
         request.

                                  ARTICLE III
                     CONDITIONS OF EFFECTIVENESS AND LENDING

         Section 3.01 Conditions Precedent to Effectiveness.

         (a) The effectiveness of this Agreement is subject to the prior or
concurrent satisfaction of the following conditions and the Administrative Agent
shall have received for the account of each Bank the following, each, unless
otherwise noted, dated the Effective Date, and in form and substance
satisfactory to the Administrative Agent and the Arranger:

                  (i) Copies of resolutions of the Board of Directors of the
         Company (or its Executive Committee, together with evidence of the
         authority of the Executive Committee) approving this Agreement, and of
         all documents evidencing other necessary corporate action and
         governmental approvals, if any, with respect to this Agreement,
         certified as of a recent date prior to the Effective Date.

                  (ii) A certificate of the Secretary or an Assistant Secretary
         of the Company certifying the names and true signatures of the officers
         of the Company authorized to sign this Agreement and the other
         documents to be delivered by the Company hereunder.

                  (iii) Certified copies of the Company's Certificate of
         Incorporation, together with a good standing certificate from the state
         of Michigan, each to be dated a recent date prior to the Effective
         Date;

                  (iv) Copies of the Company's Bylaws, certified as of the
         Effective Date by its Secretary or an Assistant Secretary;

                  (v) Executed originals of this Agreement and the other
         documents to be delivered by the Company hereunder;

                                       34
<PAGE>

                  (vi) Favorable opinions of Daniel J. Brondyk, Esq., Assistant
         General Counsel of the Company and Winston & Strawn, counsel to the
         Company, substantially in the form of Exhibits C-1 and C-2 hereto;

                  (vii) A favorable opinion of O'Melveny & Myers LLP, counsel
         for the Agents, substantially in the form of Exhibit D hereto;

                  (viii) A certificate of an authorized officer of the Company
         to the effect that since February 25, 2000, there has been no material
         adverse change in the operations, business or financial or other
         condition or properties of the Company and its Subsidiaries, taken as a
         whole;

                  (ix) Evidence of (i) the contemporaneous repayment of any
         indebtedness of the Company under the Existing Credit Agreement
         (including borrowings and accrued interest), (ii) the contemporaneous
         payment of fees payable, if any, by the Company under the Existing
         Credit Agreement and (iii) the contemporaneous termination of the
         Existing Credit Agreement on the Effective Date; and

                  (x) Evidence of (i) the contemporaneous repayment of any
         indebtedness of Steelcase Strafor SA under the Existing Euro Facilities
         (including borrowings and accrued interest), (ii) the contemporaneous
         payment of fees payable, if any, by Steelcase Strafor SA under the
         Existing Euro Facilities and (iii) the contemporaneous termination of
         the Existing Euro Facilities on the Effective Date.

         (b) The Agents shall have received such other approvals, opinions or
documents as the Requisite Lenders through the Agents may reasonably request.

         Section 3.02 Conditions Precedent to Each Borrowing. The obligation of
each Lender to make an Advance on the occasion of a Borrowing (including the
initial Borrowing) shall be subject to the further conditions precedent that (x)
the Administrative Agent shall have received a Notice of Borrowing with respect
thereto in accordance with Section 2.02, (y) if the Advance is to be made to a
Designated Subsidiary, the conditions set forth in Section 2.19(b) with respect
to such Designated Subsidiary shall have been satisfied, and (z) on the date of
such Borrowing the following statements shall be true (and each of the giving of
the applicable Notice of Borrowing and the acceptance by the relevant Borrower
of the proceeds of such Borrowing shall constitute a representation and warranty
by the Company that on the date of such Borrowing such statements are true):

                  (i) The representations and warranties of the Company
         contained in Section 4.01 (other than in Section 4.01(e)(ii)) are
         correct on and as of the date of such Borrowing, before and after
         giving effect to such Borrowing and to the application of the proceeds
         therefrom, as though made on and as of such date, except to the extent
         that any such representation or warranty expressly relates only to an
         earlier date, in which case they were correct as of such earlier date;
         and

                  (ii) No event has occurred and is continuing, or would result
         from such Borrowing or from the application of the proceeds therefrom,
         which constitutes an Event of Default or a Potential Event of Default.

                                       35
<PAGE>

                                   ARTICLE IV
                         REPRESENTATIONS AND WARRANTIES

         Section 4.01 Representations and Warranties of the Company. The Company
represents and warrants as follows:

         (a) Due Organization, etc. The Company is a corporation duly organized,
validly existing and in good standing under the laws of the jurisdiction of its
incorporation. Each Material Subsidiary is a corporation duly organized, validly
existing and in good standing under the laws of the jurisdiction of its
incorporation in which failure to be so duly organized, validly existing and in
good standing under the laws of the jurisdiction of its incorporation would have
a material adverse effect on the Company and its Subsidiaries, taken as a whole.
The Company and each of its Material Subsidiaries are qualified to do business
in and are in good standing under the laws of each jurisdiction in which failure
to be so qualified would have a material adverse effect on the Company and its
Subsidiaries, taken as a whole.

         (b) Due Authorization, etc. The execution, delivery and performance by
the Company of this Agreement and the other Loan Documents are within the
Company's corporate powers, have been duly authorized by all necessary corporate
action, and do not contravene (i) the Company's Certificate of Incorporation or
(ii) applicable law or any material contractual restriction binding on or
affecting the Company or any of its Material Subsidiaries.

         (c) Governmental Consent. No authorization or approval or other action
by, and no notice to or filing with, any governmental authority or regulatory
body is required for the due execution, delivery and performance by the Company
of this Agreement and the other Loan Documents, other than those that have been
obtained, all of which are listed on Schedule 4.01(c).

         (d) Validity. This Agreement is the legal, valid and binding obligation
of the Company enforceable against the Company in accordance with its terms
subject to the effect of applicable bankruptcy, insolvency, arrangement,
moratorium and other similar laws affecting creditors' rights generally and to
the application of general principles of equity.

         (e) Condition of the Company. (i) The consolidated balance sheet of the
Company and its Subsidiaries as at February 25, 2000, and the related
consolidated statements of income and retained earnings of the Company and its
Subsidiaries for the Fiscal Year then ended, copies of which have been
previously furnished to each Bank, fairly present the consolidated financial
condition of the Company and its Subsidiaries as at such date and the results of
the operations of the Company and its Subsidiaries for the periods ended on such
dates, all in accordance with GAAP consistently applied, and (ii) since February
25, 2000, there has been no material adverse change in the business, condition
(financial or otherwise), results of operations or prospects of the Company and
its Subsidiaries, taken as a whole.

                                       36
<PAGE>

         (f) Litigation. (i) There is no pending action or proceeding against
the Company or any of its Subsidiaries before any court, governmental agency or
arbitrator, and (ii) to the knowledge of the Company, there is no pending or
threatened action or proceeding affecting the Company or any of its Subsidiaries
before any court, governmental agency or arbitrator, which in either case, in
the reasonable judgment of the Company could reasonably be expected to
materially adversely affect the financial condition or operations of the Company
and its Subsidiaries, taken as a whole, or with respect to actions of third
parties which purports to affect the legality, validity or enforceability of
this Agreement or the other Loan Documents.

         (g) Margin Regulations. The Company is not engaged in the business of
extending credit for the purpose of purchasing or carrying margin stock (within
the meaning of Regulation U issued by the Board of Governors of the Federal
Reserve System), and no proceeds of any Advance will be used to purchase or
carry any margin stock or to extend credit to others for the purpose of
purchasing or carrying any margin stock in any manner that violates, or would
cause a violation of Regulation T, Regulation U or Regulation X. Less than 10
percent of the fair market value of the assets of (i) the Company or (ii) the
Company and its Subsidiaries consists of Margin Stock.

         (h) Payment of Taxes. The Company and each of its Subsidiaries have
filed or caused to be filed all material tax returns (federal, state, local and
foreign) required to be filed by it and paid all material amounts of taxes shown
thereon to be due, including interest and penalties, except for (i) such taxes
as are being contested in good faith and by proper proceedings and with respect
to which appropriate reserves are being maintained by the Company or any such
Subsidiary, as the case may be or (ii) nonfilings or nonpayments which would not
have a material adverse effect on the Company and its Subsidiaries taken as a
whole.

         (i) Governmental Regulation. The Company is not subject to regulation
under the Public Utility Holding Company Act of 1935, the Federal Power Act, the
Interstate Commerce Act or the Investment Company Act of 1940, each as amended,
or to any Federal or state statute or regulation limiting its ability to incur
indebtedness for money borrowed. No Subsidiary of the Company is subject to any
regulation that would limit the ability of the Company to enter into or perform
its obligations under this Agreement.

         (j) ERISA.

                  (i) No ERISA Event which might result in liability of the
         Company or any of its ERISA Affiliates in excess of $10,000,000 (or, in
         the case of an event described in clause (v) of the definition of ERISA
         Event, $750,000) (other than for premiums payable under Title IV of
         ERISA) has occurred or is reasonably expected to occur with respect to
         any Pension Plan.

                  (ii) Schedule B (Actuarial Information) to the most recently
         completed annual report prior to the Effective Date (Form 5500 Series)
         for each Pension Plan, which report has been filed with the Internal
         Revenue Service by the Company or an ERISA Affiliate, copies of which
         have been furnished to the Agents, is complete and, to the

                                       37
<PAGE>

         best knowledge of the Company, accurate, and since the date of such
         Schedule B there has been no material adverse change in the funding
         status of any such Pension Plan.

                  (iii) Neither the Company nor any ERISA Affiliate has
         incurred, or, to the best knowledge of the Company, is reasonably
         expected to incur, any Withdrawal Liability to any Multiemployer Plan
         that is or might be in excess of $10,000,000.

                  (iv) Neither the Company nor any ERISA Affiliate has been
         notified by the sponsor of a Multiemployer Plan that such Multiemployer
         Plan is in reorganization or has been terminated, within the meaning of
         Title IV of ERISA, and, to the best knowledge of the Company, no
         Multiemployer Plan is reasonably expected to be in reorganization or to
         be terminated within the meaning of Title IV of ERISA where such
         reorganization or termination has resulted, or could reasonably be
         expected to result, through increases in the contributions required to
         be made to such Multiemployer Plan, in a material adverse effect on the
         Company.

         (k) Environmental Matters. (i) The Company and each of its Subsidiaries
is in compliance in all material respects with all applicable Environmental Laws
the non-compliance with which could reasonably be expected to have a material
adverse effect on the financial condition or operations of the Company and its
Subsidiaries, taken as a whole, and (ii) there has been no "release or
threatened release of a hazardous substance" (as defined by the Comprehensive
Environmental Response, Compensation and Liability Act of 1980, as amended, 42
U.S.C. ss. 9601 et seq.) or any other release, emission or discharge into the
environment of any hazardous or toxic substance, pollutant or other materials
from the Company's or its Subsidiaries' property other than as permitted under
applicable Environmental Law and other than those which would not have a
material adverse effect on the financial condition or operations of the Company
and its Subsidiaries, taken as a whole. Other than disposals (A) for which the
Company has been indemnified in full or (B) which would not have a material
adverse effect on the financial condition or operations of the Company and its
Subsidiaries, taken as a whole, all "hazardous waste" (as defined by the
Resource Conservation and Recovery Act, 42 U.S.C. ss.6901 et seq. (1976) and the
regulations thereunder, 40 CFR Part 261 ("RCRA")) generated at the Company's or
any Subsidiaries' properties have in the past been disposed of at sites which
maintain valid permits under RCRA and any applicable state or local
Environmental Law.

         (l) Disclosure. As of the Effective Date, to the best of the Company's
knowledge, no representation or warranty of the Company contained in this
Agreement or any other Loan Document or in any other document, certificate or
written statement furnished to the Banks by or on behalf of the Company contains
any untrue statement of a material fact or omits to state a material fact
necessary in order to make the statements contained in such agreements,
documents, certificates and statements not misleading in light of the
circumstances in which the same were made.

                                       38
<PAGE>

                                   ARTICLE V
                            COVENANTS OF THE COMPANY

         Section 5.01 Affirmative Covenants. So long as any Advance shall remain
unpaid or any Lender shall have any Commitment hereunder, the Company will,
unless the Requisite Lenders shall otherwise consent in writing:

         (a) Compliance with Laws, Etc. Comply, and cause each of its
Subsidiaries to comply, with all applicable laws, rules, regulations and orders,
such compliance to include, without limitation, (i) complying with all
applicable Environmental Laws and (ii) paying before the same become delinquent
all taxes, assessments and governmental charges imposed upon it or upon its
property except to the extent contested in good faith, except where failure to
so comply would not have a material adverse effect on the business, condition
(financial or otherwise), operations or properties of the Company and its
Subsidiaries, taken as a whole.

         (b) Reporting Requirements. Furnish to the Administrative Agent (in
sufficient quantity for delivery to each Lender) for prompt distribution by the
Administrative Agent to the Lenders:

                  (i) as soon as available and in any event within 55 days after
         the end of each of the first three quarters of each Fiscal Year,
         consolidated balance sheets as of the end of such quarter and
         consolidated statements of source and application of funds of the
         Company and its Subsidiaries and consolidated statements of income and
         retained earnings of the Company and its Subsidiaries for such quarter
         and the period commencing at the end of the previous Fiscal Year and
         ending with the end of such quarter and certified by the chief
         financial officer or chief accounting officer of the Company;

                  (ii) as soon as available and in any event within 100 days
         after the end of each Fiscal Year, a copy of the annual audit report
         for such year for the Company and its Subsidiaries, containing
         financial statements (including a consolidated balance sheet and
         consolidated statement of income and cash flows of the Company and its
         Subsidiaries) for such year, certified by and accompanied by an opinion
         of BDO Seidman, LLP or other nationally recognized independent public
         accountants. The opinion shall be unqualified (as to going concern,
         scope of audit and disagreements over the accounting or other treatment
         of offsets) and shall state that such consolidated financial statements
         present fairly in all material respects the financial position of the
         Company and its Subsidiaries as at the dates indicated and the results
         of their operations and cash flow for the periods indicated in
         conformity with GAAP and that the examination by such accountants in
         connection with such consolidated financial statements has been made in
         accordance with generally accepted auditing standards;

                  (iii) together with each delivery of the financial statements
         of the Company and its Subsidiaries pursuant to subsections (i) and
         (ii) above, a Compliance Certificate for the relevant accounting period
         executed by the chief financial officer, treasurer or assistant
         treasurer of the Company demonstrating in reasonable detail compliance
         during and at the end of such accounting periods with the restrictions
         contained in Section 5.02(c), (d) and (e) (and setting forth the
         arithmetical computation required to show such compliance)

                                       39
<PAGE>

         and stating that the signer has reviewed the terms of this Agreement
         and has made, or caused to be made under his or her supervision, a
         review in reasonable detail of the transactions and condition of the
         Company and its Subsidiaries during the accounting period covered by
         such financial statements and that such review has not disclosed the
         existence at the end of such accounting period, and that the signer
         does not have knowledge of the existence as at the date of the
         Compliance Certificate, of any condition or event that constitutes an
         Event of Default or Potential Event of Default or, if any such
         condition or event existed or exists, specifying the nature and period
         of existence thereof and what action the Company has taken, is taking
         and proposes to take with respect thereto;

                  (iv) as soon as possible and in any event within five days
         after the occurrence of each Event of Default and each Potential Event
         of Default, continuing on the date of such statement, a statement of an
         authorized financial officer of the Company setting forth details of
         such Event of Default or Potential Event of Default and the action
         which the Company has taken and proposes to take with respect thereto;

                  (v) promptly after any material change in accounting policies
         or reporting practices, notice and a description in reasonable detail
         of such change;

                  (vi) promptly and in any event within 30 days after the
         Company or any ERISA Affiliate knows or has reason to know that any
         ERISA Event referred to in clause (i) of the definition of ERISA Event
         with respect to any Pension Plan has occurred which might result in
         liability to the PBGC in excess of $500,000 a statement of the chief
         accounting officer of the Company describing such ERISA Event and the
         action, if any, that the Company or such ERISA Affiliate has taken or
         proposes to take with respect thereto;

                  (vii) promptly and in any event within 15 days after the
         Company or any ERISA Affiliate knows or has reason to know that any
         ERISA Event (other than an ERISA Event referred to in (vi) above) with
         respect to any Pension Plan has occurred which might result in
         liability to the PBGC in excess of $500,000, a statement of the chief
         accounting officer of the Company describing such ERISA Event and the
         action, if any, that the Company or such ERISA Affiliate has taken or
         proposes to take with respect thereto;

                  (viii) promptly and in any event within five Business Days
         after receipt thereof by the Company or any ERISA Affiliate from the
         PBGC, copies of each notice from the PBGC of its intention to terminate
         any Pension Plan or to have a trustee appointed to administer any
         Pension Plan;

                  (ix) promptly and in any event within 30 days after receipt
         thereof by the Company or any ERISA Affiliate from the sponsor of a
         Multiemployer Plan, a copy of each notice received by the Company or
         any ERISA Affiliate concerning (w) the imposition of Withdrawal
         Liability by a Multiemployer Plan in excess of $500,000, (x) the
         determination that a Multiemployer Plan is, or is expected to be, in
         reorganization within the meaning of Title IV of ERISA, (y) the
         termination of a Multiemployer Plan within the meaning of Title IV of
         ERISA or (z) the amount of liability incurred, or expected to be
         incurred, by the Company or any ERISA Affiliate in connection with any
         event described in clause (w), (x) or (y) above;

                                       40
<PAGE>

                  (x) promptly after the commencement thereof, notice of all
         material actions, suits and proceedings before any court or government
         department, commission, board, bureau, agency or instrumentality,
         domestic or foreign, affecting the Company or any of its Subsidiaries,
         of the type described in Section 4.01(f);

                  (xi) promptly after the occurrence thereof, notice of (A) any
         event which makes any of the representations contained in Section
         4.01(k) inaccurate in any material respect or (B) the receipt by the
         Company of any notice, order, directive or other communication from a
         governmental authority alleging violations of or noncompliance with any
         Environmental Law which could reasonably be expected to have a material
         adverse effect on the financial condition of the Company and its
         Subsidiaries, taken as a whole;

                  (xii) promptly after the Company obtains knowledge of any
         change in the rating established by S&P or Moody's, as applicable, with
         respect to Long-Term Debt, a notice of such change, which notice shall
         specify the new rating, the date on which such change was publicly
         announced, and such other information with respect to such change as
         any Lender through the Agent may reasonably request;

                  (xiii) promptly after the sending or filing thereof, copies of
         all reports which the Company sends to any of its public security
         holders, and copies of all reports and registration statements which
         the Company files with the SEC or any national security exchange; and

                  (xiv) such other information respecting the condition or
         operations, financial or otherwise, of the Company or any of its
         Subsidiaries as any Lender through the Agent may from time to time
         reasonably request.

         (c) Corporate Existence, Etc. The Company will, and will cause each of
its Material Subsidiaries to, at all times preserve and maintain its fundamental
business and preserve and keep in full force and effect its corporate existence
(except as permitted under Section 5.02(b) hereof) and all rights, franchises
and licenses necessary or desirable in the normal conduct of its business;
provided, however, that this paragraph (c) shall not apply in any case when, in
the good faith business judgment of the Company, such preservation or
maintenance is neither necessary nor appropriate for the prudent management of
the business of the Company.

         (d) Inspection. The Company will permit and will cause each of its
Material Subsidiaries to permit any authorized representative designated by the
Agent or any Lender at the expense of the Agent or such Lender, to visit and
inspect any of the properties of the Company or any of its Material
Subsidiaries, including its and their financial and accounting records, and to
take copies and to take extracts therefrom, and discuss its and their affairs,
finances and accounts with its and their officers and independent public
accountants, all during normal hours, upon reasonable notice and as often as may
be reasonably requested.

         (e) Insurance. The Company will maintain and will cause each of its
Material Subsidiaries to maintain insurance to such extent and covering such
risks as is usual

                                       41
<PAGE>

for companies engaged in the same or similar business and on request will advise
the Agent of all insurance so carried.

         (f) Taxes. The Company will and will cause each of its Subsidiaries to
pay and discharge, before the same shall become delinquent, (x) all taxes,
assessments and governmental charges or levies imposed upon it or upon its
property and (y) all lawful claims that, if unpaid, might by law become a Lien
upon their property; provided, however, that neither the Company nor any such
Subsidiary shall be required to pay or discharge any such tax, assessment,
charge or levy (A) that is being contested in good faith and by proper
proceedings and for which appropriate reserves are being maintained, or (B) the
failure to pay or discharge which would not have a material adverse effect on
the financial condition or operations of the Company and its Subsidiaries taken
as a whole.

         (g) Maintenance of Books, Etc. The Company will, and will cause each of
its Subsidiaries (other than any Subsidiary that had (i) revenues of less than
$1,000,000 for the annual period ending on the last day of the most recently
ended Fiscal Year and (ii) assets at such time of less than $1,000,000) to, keep
proper books of records and accounts, in which full and correct entries shall be
made of all financial transactions and the assets and business of the Company
and each such Subsidiary that is a domestic Subsidiary in accordance with GAAP,
and each such Subsidiary that is a foreign Subsidiary in accordance with
customary accounting standards in the applicable jurisdiction, in each case
consistently applied and consistent with prudent business practices.

         Section 5.02 Negative Covenants. So long as any Advance shall remain
unpaid or any Lender shall have any Commitment hereunder, without the written
consent of the Requisite Lenders:

         (a) Liens, Etc. The Company will not create or suffer to exist, or
permit any of its Subsidiaries to create or suffer to exist, any Lien upon or
with respect to any of the properties, income or assets of the Company or such
Subsidiary, whether now owned or hereafter acquired, in each case to secure or
provide for the payment of any Debt of any Person, unless the obligations of the
Company as Borrower and Guarantor hereunder shall be secured equally and ratably
with, or prior to, any such Debt; provided however that the foregoing
restriction shall not apply to the following Liens which are permitted:

                  (i) Liens on any property, income or asset of any Subsidiary
         of the Company existing at the time such Person becomes a Subsidiary
         (other than any such Lien created in contemplation of becoming a
         Subsidiary);

                  (ii) purchase money Liens upon or in any property or asset
         acquired or held by the Company or any Subsidiary in the ordinary
         course of business to secure the purchase price of such property or
         asset or to secure Debt incurred solely for the purpose of financing
         the acquisition of such property or asset (provided that the amount of
         Debt secured by such Lien does not exceed 100% of the purchase price of
         such property and transaction costs relating to such acquisition) and
         Liens existing on such property or asset at the time of its acquisition
         (other than any such Lien created in contemplation of such

                                       42
<PAGE>

         acquisition); and the interest of the lessor thereof in any property
         that is subject to a Capital Lease;

                  (iii) any Lien securing Debt that was incurred prior to or
         during construction or improvement of property or within 365 days after
         the completion of such construction or improvement for the purpose of
         financing all or part of the cost of such construction or improvement,
         provided that (A) any such Lien shall extend solely to such property
         constructed or improved and (B) the amount of Debt secured by such Lien
         does not exceed 100% of the fair market value of such property after
         giving effect to such construction or improvement;

                  (iv) any Lien securing Debt that was incurred for the purpose
         of financing all or part of the manufacturing facility currently under
         construction in Kent County, Michigan, provided that (A) any such Lien
         shall extend solely to such facility and the property related thereto
         and (B) the amount of Debt secured by such Lien does not exceed an
         amount equal to the lesser of $70,000,000 and 100% of the fair market
         value of such facility and property after giving effect to completion
         of such construction;

                  (v) any Lien securing Debt of a Subsidiary owing to the
         Company;

                  (vi) Liens resulting from any extension, renewal or
         replacement (or successive extensions, renewals or replacements), in
         whole or in part, of any Debt secured by any Lien referred to in
         clauses (i), (ii), (iii) and (iv) above so long as (x) the aggregate
         principal amount of such Debt shall not exceed the amount otherwise
         permitted in clauses (i), (ii), (iii) or (iv), as relevant, as a result
         of such extension, renewal or replacement and (y) Liens resulting from
         any such extension, renewal or replacement shall cover only such
         property which secured the Debt that is being extended, renewed or
         replaced;

                  (vii) Liens on receivables securing Debt of SFSI or any
         Subsidiary of SFSI, so long as the obligations of SFSI or such
         Subsidiary secured by such Liens are nonrecourse to the Company or any
         of its Subsidiaries other than SFSI or such Subsidiary, provided that
         the Company may enter into, and be liable in respect to, a limited
         performance guaranty regarding the accuracy of any customary
         representations and warranties made by SFSI or such Subsidiary in
         respect of such receivables and the billing, monitoring and collection
         functions of SFSI or such Subsidiary, as servicer, in respect of such
         receivables, and provided further that at any time, the aggregate
         outstanding amount of Debt of SFSI and its Subsidiaries that is secured
         by such receivables does not exceed $500,000,000; and

                  (viii) Liens other than Liens permitted in clauses (i) through
         (vii) hereof, whether now existing or hereafter arising, securing Debt
         in an aggregate amount not exceeding $75,000,000.

         (b) Restrictions on Fundamental Changes. The Company will not, and will
not permit any of its Material Subsidiaries to, merge or consolidate with or
into, or convey, transfer, lease or otherwise dispose of (whether in one
transaction or in a series of transactions) all or a substantial portion of its
assets (whether now owned or hereafter acquired) to any Person, or enter into
any partnership, joint venture, syndicate, pool or other

                                       43
<PAGE>

combination, unless no Event of Default or Potential Event of Default would
result therefrom and, in the case of a merger or consolidation of the Company,
(i) the Company is the surviving entity or (ii) the surviving entity assumes all
of the Company's obligations as Borrower and Guarantor under this Agreement in a
manner satisfactory to the Requisite Lenders.

         (c) Minimum Net Worth. The Company will not permit at any time Net
Worth to be less than the sum of (i) Net Worth as of February 25, 2000, plus
(ii) 25% of Net Income (if a positive number) from February 25, 2000 to the then
most recent Fiscal Year End or Fiscal Second Quarter End, plus (iii) all
Additions to Capital from February 25, 2000 to the then most recent Fiscal Year
End or Fiscal Second Quarter End.

         (d) Maximum Debt Ratio. The Company will not permit at any time the
ratio of (i) Debt of the Company and its Subsidiaries on a consolidated basis to
(ii) EBITDA, for each period consisting of the most recently ended four
consecutive fiscal quarters of the Company, to exceed 3.25 to 1.00.

         (e) Minimum Interest Coverage Ratio. Permit the ratio of (A) EBITDA to
(B) interest expense of the Company and its Subsidiaries on a consolidated
basis, in each case for the four fiscal quarters ending on the last day of any
fiscal quarter of the Company to be less than 4.50:1.00.

                                   ARTICLE VI
                                EVENTS OF DEFAULT

         Section 6.01 Events of Default. If any of the following events ("Events
of Default") shall occur and be continuing:

         (a) A Borrower or the Guarantor shall fail to pay any principal of any
Advance when the same becomes due and payable or a Borrower or the Guarantor
shall fail to pay any interest on any Advance or any fees or other amounts
payable hereunder within three Business Days of the date due; or

         (b) Any representation or warranty made or deemed made by the Company
herein or by the Company pursuant to this Agreement (including any notice,
certificate or other document delivered hereunder) shall prove to have been
incorrect in any material respect when made; or

         (c) The Company shall fail to perform or observe (i) any term, covenant
or agreement contained in this Agreement (other than any term, covenant or
agreement contained in Section 5.01(b)(iv), 5.01(c) or 5.02) on its part to be
performed or observed and the failure to perform or observe such other term,
covenant or agreement shall remain unremedied for 30 days after the Company
obtains knowledge of such breach or (ii) any term, covenant or agreement
contained in Section 5.01(b)(iv), 5.01(c) or 5.02; or

         (d) The Company or any of its Subsidiaries shall fail to pay any
principal of or premium or interest on any Debt which is outstanding in a
principal amount of at least $25,000,000 in the aggregate (but excluding Debt
arising under this Agreement) of the

                                       44
<PAGE>

Company or such Subsidiary (as the case may be), when the same becomes due and
payable (whether by scheduled maturity, required prepayment, acceleration,
demand or otherwise), and such failure shall continue after the applicable grace
period, if any, specified in the agreement or instrument relating to such Debt;
or the Company or any of its Subsidiaries shall fail to perform or observe any
other agreement, term or condition contained in any agreement or instrument
relating to any such Debt (or if any other event or condition of default under
any such agreement or instrument shall exist) and such failure, event or
condition shall continue after the applicable grace period, if any, specified in
such agreement or instrument, if the effect of such failure, event or condition
is to accelerate, or to permit the acceleration of, the maturity of such Debt;
or any such Debt shall be declared to be due and payable as a result of such
failure, event or condition; or

         (e) The Company or any of its Material Subsidiaries shall generally not
pay its debts as such debts become due, or shall admit in writing its inability
to pay its debts generally, or shall make a general assignment for the benefit
of creditors; or any proceeding shall be instituted by or against the Company or
any of its Material Subsidiaries seeking to adjudicate it a bankrupt or
insolvent, or seeking liquidation, winding up, reorganization, arrangement,
adjustment, protection, relief, or composition of it or its debts under any law
relating to bankruptcy, insolvency or reorganization or relief of debtors, or
seeking the entry of an order for relief or the appointment of a receiver,
trustee, custodian or other similar official for it or for a substantial part of
its property and, in the case of any such proceeding instituted against it (but
not instituted by it), either such proceeding shall remain undismissed or
unstayed for a period of 60 days, or any of the actions sought in such
proceeding (including, without limitation, the entry of an order for relief
against, or the appointment of a receiver, trustee, custodian or other similar
official for, it or for any substantial part of its property) shall occur; or
the Company or any of its Material Subsidiaries shall take any corporate action
to authorize any of the actions set forth above in this subsection (e); or

         (f) Any judgment or order for the payment of money in excess of
$25,000,000 shall be rendered against the Company or any of its Material
Subsidiaries and either (i) enforcement proceedings shall have been commenced by
any creditor upon a final or nonappealable judgment or order or (ii) there shall
be any period of 10 consecutive days during which a stay of enforcement of such
judgment or order, by reason of a pending appeal or otherwise, shall not be in
effect; or

         (g) Any provision of the Guaranty shall for any reason cease to be
valid and binding on the Guarantor or the Guarantor shall so state in writing;
or

         (h)

                  (i) Any ERISA Event with respect to a Pension Plan shall have
         occurred and, 30 days after notice thereof shall have been given to the
         Company by the Agent, (x) such ERISA Event shall still exist and (y)
         the sum (determined as of the date of occurrence of such ERISA Event)
         of the Insufficiency of such Pension Plan and the Insufficiency of any
         and all other Pension Plans with respect to which an ERISA Event shall
         have occurred and then exist (or in the case of a Pension Plan with
         respect to which an ERISA Event described in clause (iii) through (vii)
         of the definition of ERISA Event shall

                                       45
<PAGE>

         have occurred and then exist, the liability related thereto) is equal
         to or greater than $25,000,000; or

                  (ii) The Company or any ERISA Affiliate shall have been
         notified by the sponsor of a Multiemployer Plan that it has incurred an
         aggregate Withdrawal Liability for all years to such Multiemployer Plan
         in an amount that, when aggregated with all other amounts then required
         to be paid to Multiemployer Plans by the Company and its ERISA
         Affiliates as Withdrawal Liability (determined as of the date of such
         notification), exceeds $25,000,000 and it is reasonably likely that all
         amounts then required to be paid to Multiemployer Plans by the Company
         and its ERISA Affiliates as Withdrawal Liability will exceed
         $25,000,000; or

                  (iii) The Company or any ERISA Affiliate shall have been
         notified by the sponsor of a Multiemployer Plan that such Multiemployer
         Plan is in reorganization or is being terminated, within the meaning of
         Title IV of ERISA, and it is reasonably likely that as a result of such
         reorganization or termination the aggregate annual contributions of the
         Company and its ERISA Affiliates to all Multiemployer Plans that are
         then in reorganization or being terminated have been or will be
         increased over the amounts contributed to such Multiemployer Plans for
         the plan year of such Multiemployer Plan immediately preceding the plan
         year in which the reorganization or termination occurs by an amount
         exceeding $25,000,000; or

         (i) any Person or two or more Persons acting in concert (other than
members of the Existing Control Group) shall have acquired beneficial ownership
or the right to acquire beneficial ownership (within the meaning of Rule 13d-3
of the Securities and Exchange Commission under the Securities Exchange Act of
1934, as amended), directly or indirectly, of securities of the Company (or
other securities convertible into such securities) representing 35% or more of
the combined voting power of all securities of the Company entitled to vote in
the election of directors, other than securities having such power only by
reason of the happening of a contingency ("Share Acquisition");

then, and in any such event, the Administrative Agent (i) shall at the request,
or may with the consent, of the Requisite Lenders, by notice to the Company,
declare the obligation of each Lender to make Advances to be terminated,
whereupon the same shall forthwith terminate, and (ii) shall at the request, or
may with the consent, of the Requisite Lenders, by notice to the Company,
declare the Advances, all interest thereon and all other amounts payable under
this Agreement to be forthwith due and payable, whereupon the Advances, all such
interest and all such amounts shall become and be forthwith due and payable,
without presentment, demand, protest or further notice of any kind, all of which
are hereby expressly waived by the Company and the other Borrowers; provided,
however, that in the event of an actual or deemed entry of an order for relief
with respect to the Company under the Bankruptcy Code or the expiration of the
60-day grace period provided in Section 6.01(e), (A) the obligation of each
Lender to make Advances shall automatically be terminated and (B) the Advances,
all such interest and all such amounts shall automatically become and be due and
payable, without presentment, demand, protest or any notice of any kind, all of
which are hereby expressly waived by the Company and the other Borrowers.

                                       46
<PAGE>

                                  ARTICLE VII
                              ADMINISTRATIVE AGENT

         Section 7.01 Authorization and Action. Each Lender hereby appoints and
authorizes CUSA to act as the Administrative Agent under this Agreement and
authorizes the Administrative Agent to take such action as agent on its behalf
and to exercise such powers under this Agreement as are delegated to the
Administrative Agent by the terms hereof, together with such powers as are
reasonably incidental thereto. As to any matters not expressly provided for by
the Loan Documents (including, without limitation, enforcement or collection of
the Advances and other amounts owing hereunder), the Administrative Agent shall
not be required to exercise any discretion or take any action, but shall be
required to act or to refrain from acting (and shall be fully protected in so
acting or refraining from acting) upon the instructions of the Requisite
Lenders, and such instructions shall be binding upon all Lenders; provided,
however, that the Administrative Agent shall not be required to take any action
which exposes the Administrative Agent to personal liability or which is
contrary to any of the Loan Documents or applicable law. The Administrative
Agent agrees to give to each Lender prompt notice of each notice given to it by
any Borrower pursuant to the terms of the Loan Documents.

         Section 7.02 Agents' Reliance, Etc. Neither the Agents nor any of their
respective directors, officers, agents or employees shall be liable for any
action taken or omitted to be taken by it or them under or in connection with
any of the Loan Documents, except for their own gross negligence or willful
misconduct. Without limitation of the generality of the foregoing, the Agents:
(i) may treat the payee of any Advance as the holder thereof until the
Administrative Agent receives and accepts an Assignment and Acceptance entered
into by the Lender which is the payee of such Advance, as assignor, and an
Eligible Assignee, as assignee, as provided in Section 9.07; (ii) may consult
with legal counsel (including counsel for the Borrowers), independent public
accountants and other experts selected by it and shall not be liable for any
action taken or omitted to be taken in good faith by it in accordance with the
advice of such counsel, accountants or experts; (iii) make no warranty or
representation to any Lender and shall not be responsible to any Lender for any
statements, warranties or representations (whether written or oral) made in or
in connection with any of the Loan Documents; (iv) shall not have any duty to
ascertain or to inquire as to the performance or observance of any of the terms,
covenants or conditions of any of the Loan Documents on the part of any Borrower
or to inspect the property (including the books and records) of any Borrower;
(v) shall not be responsible to any Lender for the due execution, legality,
validity, enforceability, genuineness, sufficiency or value of any of the Loan
Documents or any other instrument or document furnished pursuant hereto; and
(vi) shall incur no liability under or in respect of any of the Loan Documents
by acting upon any notice, consent, certificate or other instrument or writing
(which may be by telecopier, telegram, cable or telex) believed by it to be
genuine and signed or sent by the proper party or parties.

         Section 7.03 CUSA and Affiliates. With respect to its Commitment and
the Advances made by it, CUSA shall have the same rights and powers under this
Agreement as any other Lender and may exercise the same as though it were not an
Agent; and the term "Lender" or "Lenders" shall, unless otherwise expressly
indicated, include CUSA in its

                                       47
<PAGE>

individual capacity. CUSA and its Affiliates may accept deposits from, lend
money to, act as trustee under indentures of, and generally engage in any kind
of business (including without limitation the investment banking business) with,
the Company, any of its Subsidiaries and any Person who may do business with or
own securities of the Company or any such Subsidiary, all as if CUSA was not an
Agent and without any duty to account therefor to the Lenders.

         Section 7.04 Lender Credit Decision. Each Lender acknowledges that it
has, independently and without reliance upon any Agent or any other Lender and
based on the financial statements referred to in Section 4.01 and such other
documents and information as it has deemed appropriate, made its own credit
analysis and decision to enter into this Agreement. Each Lender also
acknowledges that it will, independently and without reliance upon the Agents or
any other Lender and based on such documents and information as it shall deem
appropriate at the time, continue to make its own credit decisions in taking or
not taking action under this Agreement.

         Section 7.05 Indemnification. The Lenders agree to indemnify the Agents
(to the extent not reimbursed by the Borrowers), ratably according to the
respective principal amounts of the Advances then held by each of them (or if no
such Advances are at the time outstanding or if any such Advances are held by
Persons which are not Lenders, ratably according to the respective amounts of
their Commitments), from and against any and all liabilities, obligations,
losses, damages, penalties, actions, judgments, suits, costs, expenses or
disbursements of any kind or nature whatsoever which may be imposed on, incurred
by, or asserted against any such Agent in any way relating to or arising out of
any of the Loan Documents or any action taken or omitted by such Agent under any
of the Loan Documents, provided that no Lender shall be liable for any portion
of such liabilities, obligations, losses, damages, penalties, actions,
judgments, suits, costs, expenses or disbursements resulting from such Agent's
gross negligence or willful misconduct. Without limitation of the foregoing,
each Lender agrees to reimburse such Agent promptly upon demand for its ratable
share of any reasonable out-of-pocket expenses (including counsel fees) incurred
by the Agent in connection with the preparation, execution, delivery,
administration, syndication, modification, amendment or enforcement (whether
through negotiations, legal proceedings or otherwise) of, or legal advice in
respect of rights or responsibilities under, the Loan Documents, to the extent
that such Agent is not reimbursed for such expenses by the Borrowers.

         Section 7.06 Successor Agent. The Agent may resign at any time by
giving written notice thereof to the Lenders and the Company and may be removed
at any time with or without cause by the Requisite Lenders. Upon any such
resignation or removal, the Requisite Lenders shall have the right to appoint a
successor Agent (such Agent, so long as no Event of Default has occurred and is
continuing, being reasonably acceptable to the Company). If no successor Agent
shall have been so appointed by the Requisite Lenders, and shall have accepted
such appointment, within 30 days after the retiring Agent's giving of notice of
resignation or the Requisite Lenders' removal of the retiring Agent, then the
retiring Agent may, on behalf of the Lenders, appoint a successor Agent which
shall be a commercial bank organized under the laws of the United States of
America or of any State thereof or any Bank and, in each case having a combined
capital and surplus of at least $50,000,000 (and so

                                       48
<PAGE>

long as no Event of Default has occurred and is continuing, that is reasonably
acceptable to the Company). Upon the acceptance of any appointment as an Agent
hereunder by a successor Agent, such successor Agent shall thereupon succeed to
and become vested with all the rights, powers, privileges and duties of the
retiring Agent, and the retiring Agent shall be discharged from its duties and
obligations under the Loan Documents. After any retiring Agent's resignation or
removal hereunder as Agent, the provisions of this Article VII shall inure to
its benefit as to any actions taken or omitted to be taken by it while it was
Agent under the Loan Documents.

         Section 7.07 Other Agents. None of the Lenders identified on the facing
page or signature pages of this Agreement or elsewhere herein as a
"Co-Documentation Agent" or a "Syndication Agent" shall have any right, power,
obligation, liability, responsibility or duty under this Agreement other than
those applicable to all Lenders as such. Without limiting the foregoing, none of
the Lenders so identified as a "Co-Documentation Agent" or "Syndication Agent"
shall have or be deemed to have any fiduciary relationship with any Lender. Each
Lender acknowledges that it has not relied, and will not rely, on any of the
Lenders so identified in deciding to enter into this Agreement or in taking or
not taking action hereunder.

                                  ARTICLE VIII
                                  THE GUARANTY

         Section 8.01 Guaranty of the Guarantied Obligations. The Guarantor
hereby irrevocably and unconditionally guaranties, as primary obligor and not
merely as surety, the due and punctual payment in full of all Guarantied
Obligations when and as the same shall become due, whether at stated maturity,
by required prepayment or declaration of (or in certain circumstances automatic)
acceleration (including amounts that would become due but for the operation of
the automatic stay under Section 362(a) of the Bankruptcy Code, 11 U.S.C. ss.
362(a)). The term "Guarantied Obligations" is used herein in its most
comprehensive sense and includes:

         (a) any and all obligations of the Borrowers in respect of notes,
advances, borrowings, loans, debts, interest, fees, costs, expenses (including,
without limitation, legal fees and expenses of counsel), indemnities and
liabilities of whatsoever nature now or hereafter made, incurred or created,
whether absolute or contingent, liquidated or unliquidated, whether due or not
due, arising under or in connection with this Agreement, including those arising
under successive borrowing transactions under this Agreement which shall either
continue such obligations of the Borrowers or from time to time renew them after
they have been satisfied; and

         (b) those expenses set forth in Section 8.07 hereof.

This Article VIII, as it may be amended, amended and restated, supplemented or
otherwise modified from time to time, is sometimes referred to herein as the
"Guaranty" or this "Guaranty". As used in this Article VIII, the term "Borrower"
or "Borrowers" does not include the Company.

                                       49
<PAGE>

         Section 8.02 Liability of the Guarantor. The Guarantor agrees that its
obligations hereunder are irrevocable, absolute, independent and unconditional
and shall not be affected by any circumstance which constitutes a legal or
equitable discharge of a guarantor or surety other than indefeasible payment in
full of the Guarantied Obligations. In furtherance of the foregoing and without
limiting the generality thereof, the Guarantor agrees as follows:

         (a) This Guaranty is a guaranty of payment when due and not of
collectibility.

         (b) The obligations of the Guarantor hereunder are independent of the
obligations of the Borrowers hereunder and the obligations of any other
guarantor of the obligations of the Borrowers hereunder, and a separate action
or actions may be brought and prosecuted against the Guarantor whether or not
any action is brought against the Borrowers or any of such other guarantors and
whether or not the Borrowers are joined in any such action or actions.

         (c) The Guarantor's payment of a portion, but not all, of the
Guarantied Obligations shall in no way limit, affect, modify or abridge the
Guarantor's liability for any portion of the Guarantied Obligations which has
not been paid. Without limiting the generality of the foregoing, if the Agent is
awarded a judgment in any suit brought to enforce the Guarantor's covenant to
pay a portion of the Guarantied Obligations, such judgment shall not be deemed
to release the Guarantor from its covenant to pay the portion of the Guarantied
Obligations that is not the subject of such suit.

         (d) The Agent or any Lender, upon such terms as it deems appropriate,
without notice or demand and without affecting the validity or enforceability of
this Guaranty or giving rise to any reduction, limitation, impairment, discharge
or termination of the Guarantor's liability hereunder, from time to time may (i)
renew, extend (whether pursuant to Section 2.18 or otherwise), accelerate (in
accordance with the terms of this Agreement), increase the rate of interest on,
or otherwise change the time, place, manner or terms of payment of the
Guarantied Obligations, (ii) settle, compromise, release or discharge, or accept
or refuse any offer of performance with respect to, or substitutions for, the
Guarantied Obligations or any agreement relating thereto and/or subordinate the
payment of the same to the payment of any other obligations; (iii) request and
accept other guaranties of the Guarantied Obligations and take and hold security
for the payment of this Guaranty or the Guarantied Obligations; (iv) release,
surrender, exchange, substitute, compromise, settle, rescind, waive, alter,
subordinate or modify, with or without consideration, any security for payment
of the Guarantied Obligations, any other guaranties of the Guarantied
Obligations, or any other obligation of any Person with respect to the
Guarantied Obligations; (v) enforce and apply any security now or hereafter held
by or for the benefit of Agent or any Lender in respect of this Guaranty or the
Guarantied Obligations and direct the order or manner of sale thereof, or
exercise any other right or remedy that Agent or Lenders, or any of them, may
have against any such security, as Agent in its discretion may determine
consistent with this Agreement and any applicable security agreement, including
foreclosure on any such security pursuant to one or more judicial or
non-judicial sales, whether or not every aspect of any such sale is commercially
reasonable, and even though such action operates to impair or extinguish

                                       50
<PAGE>

any right of reimbursement or subrogation or other right or remedy of the
Guarantor against the Borrowers or any security for the Guarantied Obligations;
and (vi) exercise any other rights available to it hereunder.

         (e) This Guaranty and the obligations of the Guarantor hereunder shall
be valid and enforceable and shall not be subject to any reduction, limitation,
impairment, discharge or termination for any reason (other than indefeasible
payment in full of the Guarantied Obligations), including without limitation the
occurrence of any of the following, whether or not the Guarantor shall have had
notice or knowledge of any of them: (i) any failure or omission to assert or
enforce or agreement or election not to assert or enforce, or the stay or
enjoining, by order of court, by operation of law or otherwise, of the exercise
or enforcement of, any claim or demand or any right, power or remedy (whether
arising hereunder, at law, in equity or otherwise) with respect to the
Guarantied Obligations or any agreement relating thereto, or with respect to any
other guaranty of or security for the payment of the Guarantied Obligations;
(ii) any rescission, waiver, amendment or modification of, or any consent to
departure from, any of the terms or provisions (including without limitation
provisions relating to events of default) of this Agreement, or any agreement or
instrument executed pursuant thereto, or of any other guaranty or security for
the Guarantied Obligations, in each case whether or not in accordance with the
terms of this Agreement or any agreement relating to such other guaranty or
security; (iii) the Guarantied Obligations, or any agreement relating thereto,
at any time being found to be illegal, invalid or unenforceable in any respect;
(iv) the application of payments received from any source (other than payments
received from the proceeds of any security for the Guarantied Obligations,
except to the extent such security also serves as collateral for indebtedness
other than the Guarantied Obligations) to the payment of indebtedness other than
the Guarantied Obligations, even though Agent or Lenders, or any of them, might
have elected to apply such payment to any part or all of the Guarantied
Obligations; (v) any Lender's or Agent's consent to the change, reorganization
or termination of the corporate or organizational structure or existence of the
Company or any of its Subsidiaries and to any corresponding restructuring of the
Guarantied Obligations; (vi) any failure to perfect or continue perfection of a
security interest in any collateral which secures any of the Guarantied
Obligations; (vii) any defenses which the Borrowers may allege or assert against
Agent or any Lender in respect of the Guarantied Obligations, including but not
limited to statute of frauds, statute of limitations, and usury; and (viii) any
other act or thing or omission, or delay to do any other act or thing, which may
or might in any manner or to any extent vary the risk of the Guarantor as an
obligor in respect of the Guarantied Obligations.

         Section 8.03 Waivers by the Guarantor. The Guarantor hereby waives, for
the benefit of Lenders and Agent:

         (a) any right to require Agent or Lenders, as a condition of payment or
performance by the Guarantor, to (i) proceed against the Borrowers, any other
guarantor of the Guarantied Obligations or any other Person, (ii) proceed
against or exhaust any security held from the Borrowers, any other guarantor of
the Guarantied Obligations or any other Person, (iii) proceed against or have
resort to any balance of any deposit account or credit on the books of Agent or
any Lender in favor of the Borrowers or any other Person, or (iv) pursue any
other remedy in the power of Agent or any Lender whatsoever;

                                       51
<PAGE>

         (b) any defense arising by reason of the incapacity, lack of authority
or any disability or other defense of the Borrowers including, without
limitation, any defense based on or arising out of the lack of validity or the
unenforceability of the Guarantied Obligations or any agreement or instrument
relating thereto or by reason of the cessation of the liability of the Borrowers
from any cause other than indefeasible payment in full of the Guarantied
Obligations;

         (c) any defense based upon any statute or rule of law which provides
that the obligation of a surety must be neither larger in amount nor in other
respects more burdensome than that of the principal;

         (d) (i) any principles or provisions of law, statutory or otherwise,
which are or might be in conflict with the terms of this Guaranty and any legal
or equitable discharge of the Guarantor's obligations hereunder, (ii) the
benefit of any statute of limitations affecting the Guarantor's liability
hereunder or the enforcement hereof, and (iii) promptness, diligence and any
requirement that Agent or any Lender protect, secure, perfect or insure any
security interest or lien or any property subject thereto;

         (e) notices, demands, presentments, protests, notices of protest,
notices of dishonor and notices of any action or inaction, including acceptance
of this Guaranty, notices of default hereunder or any agreement or instrument
related thereto, notices of any renewal, extension or modification of the
Guarantied Obligations or any agreement related thereto, notices of any
extension of credit to the Borrowers and notices of any of the matters referred
to in Section 8.02 and any right to consent to any thereof; and

         (f) any other defenses or benefits that may be derived from or afforded
by law which limit the liability of or exonerate guarantors or sureties, or
which may conflict with the terms of this Guaranty.

         Section 8.04 Payment by the Guarantor. The Guarantor hereby agrees, in
furtherance of the foregoing and not in limitation of any other right which
Agent or any other Person may have at law or in equity against the Guarantor by
virtue hereof, upon the failure of the Borrowers to pay any of the Guarantied
Obligations when and as the same shall become due, whether at stated maturity,
by required prepayment or declaration of (or, in certain circumstances,
automatic) acceleration, (including amounts that would become due but for the
operation of the automatic stay under Section 362(a) of the Bankruptcy Code, 11
U.S.C. ss. 362(a)), the Guarantor will on demand by the Agent pay, or cause to
be paid, in cash, to Agent for the benefit of Lenders, an amount equal to the
sum of the unpaid principal amount of all Guarantied Obligations then due as
aforesaid, accrued and unpaid interest on such Guarantied Obligations
(including, without limitation, interest which, but for the filing of a petition
in bankruptcy with respect to the Borrowers, would have accrued on such
Guarantied Obligations, whether or not a claim is allowed against the Borrowers
for such interest in any such bankruptcy proceeding) and all other Guarantied
Obligations then owed to Agent and/or Lenders as aforesaid.

         Section 8.05 Subrogation. Until the Guarantied Obligations shall have
been indefeasibly paid in full, the Guarantor shall withhold exercise of (a) any
right of subrogation,

                                       52
<PAGE>

(b) any right of contribution the Guarantor may have against any other guarantor
of the Guarantied Obligations, (c) any right to enforce any remedy which Agent
or any Lender now has or may hereafter have against the Borrowers or (d) any
benefit of, and any right to participate in, any security now or hereafter held
by Agent or any Lender. The Guarantor further agrees that, to the extent that
its agreement to defer exercising any of its rights of subrogation and
contribution as set forth herein is found by a court of competent jurisdiction
to be void or voidable for any reason, any rights of subrogation the Guarantor
may have against the Borrowers or against any collateral or security, and any
rights of contribution the Guarantor may have against any other guarantor, shall
be junior and subordinate to any rights Agent or Lenders may have against the
Borrowers, to all right, title and interest Agent or Lenders may have in any
such collateral or security, and to any right Agent or Lenders may have against
such other guarantor. Agent, on behalf of Lenders, may use, sell or dispose of
any item of collateral or security as it sees fit without regard to any
subrogation rights the Guarantor may have, and upon any such disposition or sale
any rights of subrogation the Guarantor may have shall terminate. If any amount
shall be paid to the Guarantor on account of such subrogation rights at any time
when all Guarantied Obligations shall not have been paid in full, such amount
shall be held in trust for Agent on behalf of Lenders and shall forthwith be
paid over to Agent for the benefit of Lenders to be credited and applied against
the Guarantied Obligations in accordance with the terms of this Agreement or any
applicable security agreement.

         Section 8.06 Subordination of Other Obligations. Any indebtedness of
the Borrowers or any Subsidiary of the Borrowers now or hereafter held by the
Guarantor is hereby subordinated in right of payment to the Guarantied
Obligations, and any such indebtedness of the Borrowers or any Subsidiary of the
Borrowers to the Guarantor collected or received by the Guarantor after an Event
of Default resulting from a payment default has occurred and is continuing or
after an acceleration of the Guarantied Obligations shall be held in trust for
Agent on behalf of Lenders and shall forthwith be paid over to Agent for the
benefit of Lenders to be credited and applied against the Guarantied Obligations
but without affecting, impairing or limiting in any manner the liability of the
Guarantor under any other provision of this Guaranty.

         Section 8.07 Expenses. The Guarantor agrees to pay, or cause to be
paid, and to save Agent and Lenders harmless against liability for, any and all
reasonable costs and out-of-pocket expenses (including fees and disbursements of
counsel) incurred or expended by Agent or any Lender in connection with the
enforcement of or preservation of any rights under this Guaranty.

         Section 8.08 Continuing Guaranty; Termination of Guaranty. This
Guaranty is a continuing guaranty and shall remain in effect until all of the
Guarantied Obligations shall have been indefeasibly paid in full and the
Commitments of all Lenders shall have terminated.

         Section 8.09 Authority of the Guarantor or the Borrowers. It is not
necessary for Lenders or Agent to inquire into the capacity or powers of the
Guarantor or the Borrowers or the officers, directors or any agents acting or
purporting to act on behalf of any of them.

                                       53
<PAGE>

         Section 8.10 Financial Condition of the Borrowers. Any Advances may be
granted to the Borrowers or continued from time to time without notice to or
authorization from Guarantor regardless of the financial or other condition of
the Borrowers at the time of any such grant or continuation. Lenders and Agent
shall have no obligation to disclose or discuss with the Guarantor their
assessment, or the Guarantor's assessment, of the financial condition of the
Borrowers. The Guarantor has adequate means to obtain information from the
Borrowers on a continuing basis concerning the financial condition of the
Borrowers and their ability to perform its obligations hereunder, and the
Guarantor assumes the responsibility for being and keeping informed of the
financial condition of the Borrowers and of all circumstances bearing upon the
risk of nonpayment of the Guarantied Obligations. The Guarantor hereby waives
and relinquishes any duty on the part of Agent or any Lender to disclose any
matter, fact or thing relating to the business, operations or conditions of the
Borrowers now known or hereafter known by Agent or any Lender.

         Section 8.11 Rights Cumulative. The rights, powers and remedies given
to Lenders and Agent by this Guaranty are cumulative and shall be in addition to
and independent of all rights, powers and remedies given to Lenders and Agent by
virtue of any statute or rule of law or under this Agreement or any agreement
between any Borrower and Lenders and/or Agent. Any forbearance or failure to
exercise, and any delay by any Lender or Agent in exercising, any right, power
or remedy hereunder shall not impair any such right, power or remedy or be
construed to be a waiver thereof, nor shall it preclude the further exercise of
any such right, power or remedy.

         Section 8.12 Bankruptcy; Post-Petition Interest; Reinstatement of the
Guaranty.

         (a) So long as any Guarantied Obligations remain outstanding, the
Guarantor shall not, without the prior written consent of Agent in accordance
with the terms of this Agreement, commence or join with any other Person in
commencing any bankruptcy, reorganization or insolvency proceedings of or
against the Borrowers. The obligations of the Guarantor under this Guaranty
shall not be reduced, limited, impaired, discharged, deferred, suspended or
terminated by any proceeding, voluntary or involuntary, involving the
bankruptcy, insolvency, receivership, reorganization, liquidation or arrangement
of the Borrowers or by any defense which the Borrowers may have by reason of the
order, decree or decision of any court or administrative body resulting from any
such proceeding.

         (b) The Guarantor acknowledges and agrees that any interest on any
portion of the Guarantied Obligations which accrues after the commencement of
any proceeding referred to in clause (a) above (or, if interest on any portion
of the Guarantied Obligations ceases to accrue by operation of law by reason of
the commencement of said proceeding, such interest as would have accrued on such
portion of the Guarantied Obligations if said proceedings had not been
commenced) shall be included in the Guarantied Obligations because it is the
intention of the Guarantor and Agent that the Guarantied Obligations which are
guarantied by the Guarantor pursuant to this Guaranty should be determined
without regard to any rule of bankruptcy or other similar laws or which may
relieve the Borrowers of any portion of such Guarantied Obligations. The
Guarantor will permit any trustee in bankruptcy, receiver, debtor in possession,
assignee for the benefit of creditors or

                                       54
<PAGE>

similar person to pay Agent, or allow the claim of Agent in respect of, any such
interest accruing after the date on which such proceeding is commenced.

         (c) In the event that all or any portion of the Guarantied Obligations
are paid by the Borrowers, the obligations of the Guarantor hereunder shall
continue and remain in full force and effect or be reinstated, as the case may
be, in the event that all or any part of such payment(s) are rescinded or
recovered directly or indirectly from Agent or any Lender as a preference,
fraudulent transfer or otherwise, and any such payments which are so rescinded
or recovered shall constitute Guarantied Obligations for all purposes under this
Guaranty.

         Section 8.13 Successors and Assigns. This Guaranty is a continuing
guaranty and shall be binding upon the Guarantor and its successors and assigns.
This Guaranty shall inure to the benefit of Lenders, Agent and their respective
successors and assigns. The Guarantor shall not assign this Guaranty or any of
the rights or obligations of the Guarantor hereunder without the prior written
consent of all Lenders. Any Lender may, without notice or consent, assign its
interest in this Guaranty in whole or in part. The terms and provisions of this
Guaranty shall inure to the benefit of any assignee or transferee of any rights
and obligations under this Agreement, and in the event of such transfer or
assignment the rights and privileges herein conferred upon Lenders and Agent
shall automatically extend to and be vested in such transferee or assignee, all
subject to the terms and conditions hereof.

         Section 8.14 Further Assurances. At any time or from time to time, upon
the request of the Agent, the Guarantor shall execute and deliver such further
documents and do such other acts and things as the Agent may reasonably request
in order to effect fully the purposes of this Guaranty.

                                   ARTICLE IX
                                  MISCELLANEOUS

         Section 9.01 Amendments, Etc. No amendment or waiver of any provision
of this Agreement, nor consent to any departure by the Borrowers therefrom,
shall in any event be effective unless the same shall be in writing and signed
by the Borrowers and the Requisite Lenders, and then such waiver or consent
shall be effective only in the specific instance and for the specific purpose
for which given; provided, however, that no amendment, waiver or consent shall,
unless in writing and signed by all the Lenders, do any of the following: (a)
waive any of the conditions specified in Section 3.01, (b) subject to Section
2.18, increase the Commitments of the Lenders or subject the Lenders to any
additional obligations, (c) reduce the principal of, or interest on, the
Advances or any fees or other amounts payable hereunder, (d) postpone any date
fixed for any payment of principal of, or interest on, the Advances or any fees
or other amounts payable hereunder, (e) change the percentage of the Commitments
or of the aggregate unpaid principal amount of the Advances, or the number of
Lenders, which shall be required for the Lenders or any of them to take any
action hereunder, (f) limit or release the liability of the Guarantor under the
Guaranty, (g) postpone any date fixed for payment under the Guaranty or (h)
amend Section 2.14 or this Section 9.01; and provided, further, that no
amendment, waiver or consent shall,

                                       55
<PAGE>

unless in writing and signed by an Agent in addition to the Lenders required
above to take such action, affect the rights or duties of such Agent under this
Agreement.

         Section 9.02 Notices, Etc. All notices and other communications
provided for hereunder shall be in writing (including telecopier, telegraphic,
telex or cable communication) and mailed, telecopied, telegraphed, telexed,
cabled or delivered, if to the Company or the Borrowers, at 901 44th Street SE,
Grand Rapids, MI 49508, Attn: General Counsel; if to any Bank, at its Domestic
Lending Office specified opposite its name on Schedule I hereto; if to any other
Lender, at its Domestic Lending Office specified in the Assignment and
Acceptance pursuant to which it became a Lender; if to the Administrative Agent
at its address at Citicorp USA, Inc., Loan Syndications Operations, 2 Penns Way,
Suite 200, New Castle, Delaware, 19720 (with a copy of notices, other than those
given pursuant to Sections 2.01 through 2.13 hereof, to Citicorp USA, Inc. c/o
Citicorp North America, Inc., 500 West Madison, 7th Floor, Chicago, IL, 60661;
Attention: Caroline Stead); or, as to the Company, the Borrowers or
Administrative Agent, at such other address as shall be designated by such party
in a written notice to the other parties and, as to each other party, at such
other address as shall be designated by such party in a written notice to the
Borrowers and the Agents. All such notices and communications shall, when
personally delivered, mailed, telecopied, telegraphed, telexed or cabled, be
effective when personally delivered, after five (5) days after being deposited
in the mails, when confirmed by telecopy response, when delivered to the
telegraph company, when confirmed by telex answerback or when delivered to the
cable company, respectively, except that notices and communications to the
Administrative Agent pursuant to Article II or VII shall not be effective until
received by the Administrative Agent.

         Section 9.03 No Waiver; Remedies. No failure on the part of any Lender
or Agent to exercise, and no delay in exercising, any right hereunder shall
operate as a waiver thereof; nor shall any single or partial exercise of any
such right preclude any other or further exercise thereof or the exercise of any
other right. The remedies herein provided are cumulative and not exclusive of
any remedies provided by law.

         Section 9.04 Costs, Expenses and Indemnification.

         (a) The Borrowers jointly and severally agree, regardless of whether
the Effective Date occurs, to pay promptly on demand all reasonable costs and
out-of-pocket expenses of the Administrative Agent in connection with the
preparation, execution, delivery, administration, syndication, modification and
amendment of this Agreement, and the other documents to be delivered hereunder
or thereunder, including, without limitation, the reasonable fees and
out-of-pocket expenses of counsel for the Administrative Agent (including the
allocated time charges of the Administrative Agent's legal department, as its
internal counsel) with respect thereto and with respect to advising the
Administrative Agent as to its rights and responsibilities under this Agreement.
The Borrowers further jointly and severally agree to pay promptly on demand all
costs and expenses of the Administrative Agent and of each Lender, if any
(including, without limitation, reasonable counsel fees and out-of-pocket
expenses), in connection with the enforcement (whether through negotiations,
legal proceedings or otherwise) of this Agreement and the other documents to be
delivered

                                       56
<PAGE>

hereunder, including, without limitation, reasonable counsel fees and
out-of-pocket expenses in connection with the enforcement of rights under this
Section 9.04(a).

         (b) If any payment of principal of any EURO Rate Advance is made by any
Borrower other than on the last day of the Interest Period for such Advance, as
a result of a payment pursuant to Section 2.05 or acceleration of the maturity
of the Advances pursuant to Section 6.01 or for any other reason, such Borrower
shall, upon demand by any Lender (with a copy of such demand to the
Administrative Agent), pay to the Administrative Agent for the account of such
Lender any amounts required to compensate such Lender for any additional losses,
costs or expenses which it may reasonably incur as a result of such payment,
including, without limitation, any loss, cost or expense incurred by reason of
the liquidation or reemployment of deposits or other funds acquired by any
Lender to fund or maintain such Advance; provided that conversion of a EURO Rate
Advance to a Base Rate Advance in accordance with the provisions of Section
2.02(b)(iii) shall not be considered a payment for purposes of this Section
9.04(b).

         (c) The Borrowers jointly and severally agree to indemnify and hold
harmless the Agent, each Lender and each director, officer, employee, agent,
attorney and affiliate of the Agent and each Lender (each an "indemnified
person") in connection with any expenses, losses, claims, damages or liabilities
to which an Agent, a Lender or such indemnified persons may become subject,
insofar as such expenses, losses, claims, damages or liabilities (or actions or
other proceedings commenced or threatened in respect thereof) arise out of the
transactions referred to in this Agreement or arise from any use or intended use
of the proceeds of the Advances, or in any way arise out of activities of the
Borrowers or the Guarantor that violate Environmental Laws, and to reimburse the
Agent, each Lender and each indemnified person, upon their demand, for any
reasonable legal or other out-of-pocket expenses incurred in connection with
investigating, defending or participating in any such loss, claim, damage,
liability, or action or other proceeding, whether commenced or threatened
(whether or not the Agent, such Lender or any such person is a party to any
action or proceeding out of which any such expense arises). Notwithstanding the
foregoing, the Borrowers and the Guarantor shall have no obligation hereunder to
an indemnified person with respect to indemnified liabilities which have
resulted from the gross negligence, bad faith or willful misconduct of such
indemnified person.

         Section 9.05 Right of Set-off. Upon (i) the occurrence and during the
continuance of any Event of Default and (ii) the making of the request or the
granting of the consent specified by Section 6.01 to authorize the
Administrative Agent to declare the Advances due and payable pursuant to the
provisions of Section 6.01, each Lender is hereby authorized at any time and
from time to time, to the fullest extent permitted by law, to set off and apply
any and all deposits (time or demand, provisional or final, or general, but not
special) at any time held and other indebtedness at any time owing by such
Lender to or for the credit or the account of any Borrower against any and all
of the obligations of any Borrower now or hereafter existing under this
Agreement that are then due and payable, whether or not such Lender shall have
made any demand under this Agreement. Each Lender agrees promptly to notify the
applicable Borrower after any such set-off and application made by such Lender;
provided that the failure to give such notice shall not affect the validity of
such set-off and application. The rights of each Lender under this Section are
in addition to

                                       57
<PAGE>

other rights and remedies (including, without limitation, other rights of
set-off) which such Lender may have.

         Section 9.06 Binding Effect; Entire Agreement.

         (a) This Agreement shall be deemed to have been executed and delivered
when it shall have been executed by the Company, the Guarantor and the
Administrative Agent and when the Administrative Agent shall have been notified
by each Bank that such Bank has executed it and thereafter shall be binding upon
and inure to the benefit of the Borrowers, the Guarantor, the Administrative
Agent and each Lender and their respective successors and permitted assigns,
except that the Borrowers and the Guarantor shall not have the right to assign
their rights hereunder or any interest herein without the prior written consent
of all Lenders. At the time of the effectiveness of this Agreement, (i) this
Agreement shall supersede the Existing Credit Agreement and (ii) the Existing
Credit Agreement shall automatically terminate and be of no further force and
effect.

         (b) This Agreement (including the Schedules and Exhibits attached
hereto) and the other Loan Documents represent the final agreement between the
parties and may not be contradicted by evidence of prior, contemporaneous, or
subsequent oral agreements of the parties. There are no unwritten oral
agreements between the parties.

         Section 9.07 Assignments and Participations.

         (a) Each Lender may assign to one or more Eligible Assignees all or a
portion of its rights and obligations under this Agreement (including, without
limitation, all or a portion of its Commitment and the Advances owing to it);
provided, however, that (i) each such assignment shall be of a constant, and not
a varying, percentage of all of the assigning Lender's rights and obligations
under this Agreement, (ii) after giving effect to any such assignment, (1) the
assigning Lender shall no longer have any Commitment or (2) the amount of the
Commitment of both the assigning Lender and the Eligible Assignee party to such
assignment (in each case determined as of the date of the Assignment and
Acceptance with respect to such assignment) shall not be less than $5,000,000
and assigned amounts must be in increments of $1,000,000, (iii) each such
assignment shall be to an Eligible Assignee, (iv) the parties to each such
assignment shall execute and deliver to the Administrative Agent, for its
acceptance and recording in the Register, an Assignment and Acceptance, and a
processing and recordation fee of $3,500 to the Administrative Agent, and (v)
the Company and the Administrative Agent shall have consented to such
assignment, which consent shall not be unreasonably withheld; except that such
consent shall not be required for an assignment to another Lender or an
Affiliate of a Lender and such consent by the Company shall not be required if
an Event of Default has occurred and is continuing. Upon such execution,
delivery, acceptance and recording, from and after the effective date specified
in each Assignment and Acceptance, (x) the assignee thereunder shall be a party
hereto and, to the extent that rights and obligations hereunder have been
assigned to it pursuant to such Assignment and Acceptance, have the rights and
obligations of a Lender hereunder and (y) the Lender assignor thereunder shall,
to the extent that rights and obligations hereunder have been assigned by it
pursuant to such Assignment and Acceptance, relinquish its rights and be
released from its obligations under this Agreement (and, in the case of an
Assignment

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<PAGE>

and Acceptance covering all or the remaining portion of an assigning Lender's
rights and obligations under this Agreement, such Lender shall cease to be a
party hereto); provided that with respect to any amounts payable as of the date
of such assignment pursuant to Sections 2.09, 2.11 or 9.04, the Borrowers shall
have no greater obligation to the assignee than it had to the assignor. Any
Lender may at any time pledge or assign all or any portion of its rights
hereunder to a Federal Reserve Bank; provided, that no such pledge or assignment
shall release such Lender from any of its obligations hereunder.

         (b) By executing and delivering an Assignment and Acceptance, the
Lender assignor thereunder and the assignee thereunder confirm to and agree with
each other and the other parties hereto as follows: (i) other than as provided
in such Assignment and Acceptance, such assigning Lender makes no representation
or warranty and assumes no responsibility with respect to any statements,
warranties or representations made in or in connection with any of the Loan
Documents or the execution, legality, validity, enforceability, genuineness,
sufficiency or value of any of the Loan Documents or any other instrument or
document furnished pursuant hereto or thereto; (ii) such assigning Lender makes
no representation or warranty and assumes no responsibility with respect to the
financial condition of the Borrowers or the Guarantor or the performance or
observance by the Borrowers or the Guarantor of any of their obligations under
any of the Loan Documents or any other instrument or document furnished pursuant
hereto or thereto; (iii) such assignee confirms that it has received a copy of
the Loan Documents, together with copies of the financial statements referred to
in Section 4.01 and such other documents and information as it has deemed
appropriate to make its own credit analysis and decision to enter into such
Assignment and Acceptance; (iv) such assignee will, independently and without
reliance upon the Agents, such assigning Lender or any other Lender and based on
such documents and information as it shall deem appropriate at the time,
continue to make its own credit decisions in taking or not taking action under
the Loan Documents; (v) such assignee confirms that it is an Eligible Assignee;
(vi) such assignee appoints and authorizes each Agent to take such action as
agent on its behalf and to exercise such powers under the Loan Documents as are
delegated to such Agent by the terms hereof, together with such powers as are
reasonably incidental thereto; and (vii) such assignee agrees that it will
perform in accordance with their terms all of the obligations which by the terms
of the Loan Documents are required to be performed by it as a Lender.

         (c) Within five (5) days of its receipt of an Assignment and Acceptance
executed by an assigning Lender and an assignee representing that it is an
Eligible Assignee (together with a processing and recordation fee of $3,500 with
respect thereto) and upon evidence of consent of the Company and the Agent
thereto, which consent shall not be unreasonably withheld, the Agent shall, if
such Assignment and Acceptance has been completed and is in substantially the
form of Exhibit B hereto, (1) accept such Assignment and Acceptance and (2)
record the information contained therein in the Register. All communications
with the Company with respect to such consent of the Company shall be sent
pursuant to Section 9.02.

         (d) The Agent shall maintain at its address referred to in Section 9.02
a copy of each Assignment and Acceptance delivered to and accepted by it and a
register for the recordation of the names and addresses of the Lenders and the
Commitment of, the

                                       59
<PAGE>

Commitment Termination Date of, and with respect to each Borrower, the principal
amount of the Advances owing to, each such Lender from time to time (the
"Register"). The entries in the Register shall be conclusive and binding for all
purposes, absent manifest error, and the Borrowers, the Agents and the Lenders
may treat each Person whose name is recorded in the Register as a Lender
hereunder for all purposes of the Loan Documents. The Register shall be
available for inspection by the Borrowers or any Lender at any reasonable time
and from time to time upon reasonable prior notice.

         (e) Each Lender may sell participations to one or more banks or other
entities in or to all or a portion of its rights and obligations under this
Agreement (including, without limitation, all or a portion of its Commitment and
the Advances owing to it; provided, however, that (i) such Lender's obligations
under this Agreement (including, without limitation, its Commitment to the
Borrowers hereunder) shall remain unchanged, (ii) such Lender shall remain
solely responsible to the other parties hereto for the performance of such
obligations, (iii) such Lender shall remain the holder of any such Advance for
all purposes of this Agreement, (iv) the Borrowers, the Agents and the other
Lenders shall continue to deal solely and directly with such Lender in
connection with such Lender's rights and obligations under the Loan Documents,
(v) no Lender shall grant any participation under which the participant shall
have rights to require such Lender to take or omit to take any action hereunder
or under the other Loan Documents or approve any amendment to or waiver of this
Agreement or the other Loan Documents, except to the extent such amendment or
waiver would: (A) extend the Termination Date of such Lender; or (B) reduce the
interest rate or the amount of principal or fees applicable to Advances or the
Commitment in which such participant is participating or change the date on
which interest, principal or fees applicable to Advances or the Commitment in
which such participant is participating are payable, (vi) such Lender shall
notify the Borrowers of the sale of the participation; except that such notice
shall not be required for a sale of a participation to an Affiliate of a Lender,
and (vii) the Person purchasing such participation shall not have any rights
under this Agreement and shall agree to customary provisions relating to the
confidentiality of non-public information received by such Person in connection
with its purchase of the participation.

         (f) Any Lender may, in connection with any assignment or participation
or proposed assignment or participation pursuant to this Section 9.07, disclose
to the assignee or participant or proposed assignee or participant, any
information relating to the Borrowers or the Guarantor furnished to such Lender
by or on behalf of the Borrowers or the Guarantor; provided that, prior to any
such disclosure, the assignee or Participant or proposed assignee or participant
shall agree to preserve the confidentiality of any confidential information
relating to the Borrowers or the Guarantor received by it from such Lender.

         Section 9.08 Confidentiality. Each Agent and each Lender agrees,
insofar as is legally possible, to use its reasonable best efforts to keep in
confidence all financial data and other information relative to the affairs of
the Borrowers or the Guarantor heretofore furnished or which may hereafter be
furnished to it pursuant to the provisions of this Agreement; provided, however,
that this Section 9.08 shall not be applicable to information which is or
becomes available to a Lender from a source other than the Borrowers; and
provided further that such obligation of each Agent and each Lender shall be
subject to each

                                       60
<PAGE>

Agent's and each Lender's (a) obligation to disclose such information pursuant
to a request or order under applicable laws and regulations or pursuant to a
subpoena or other legal process, (b) right to disclose any such information to
bank examiners, its Affiliates (including, without limitation, in the case of
CUSA, Salomon Smith Barney Inc.), bank auditors, accountants and its counsel and
other Agents and Lenders, and (c) right to disclose any such information, (i) in
connection with the transactions set forth herein including assignments and
sales of participation interests pursuant to Section 9.07 hereof or (ii) in or
in connection with any litigation or dispute involving the Agents, the Lenders
and the Borrowers or any transfer or other disposition by such Lender of any of
its Advances or other extensions of credit by such Lender to the Company or any
of its Subsidiaries, provided that information disclosed pursuant to this
proviso shall be so disclosed subject to such procedures as are reasonably
calculated to maintain the confidentiality thereof.

         Section 9.09 Governing Law. This Agreement shall be governed by, and
construed in accordance with, the laws of the State of New York.

         Section 9.10 Execution in Counterparts. This Agreement may be executed
in any number of counterparts and by different parties hereto in separate
counterparts, each of which when so executed shall be deemed to be an original
and all of which taken together shall constitute one and the same agreement.

         Section 9.11 Consent to Jurisdiction; Waiver of Immunities. The
Borrowers and the Guarantor hereby irrevocably submit to the nonexclusive
jurisdiction of any New York state or Federal court sitting in New York, New
York in any action or proceeding arising out of or relating to this Agreement,
and the Borrowers and the Guarantor hereby irrevocably agree that all claims in
respect of such action or proceeding may be heard and determined in such New
York state or Federal court. The Borrowers and the Guarantor hereby irrevocably
waive, to the fullest extent they may effectively do so, the defense of an
inconvenient forum to the maintenance of such action or proceeding. The
Borrowers and the Guarantor agree that a final judgment in any such action or
proceeding shall be conclusive and may be enforced in other jurisdictions by
suit on the judgment or in any other manner provided by law. Nothing in this
Section 9.11 shall affect the right of any Lender or Agent to serve legal
process in any other manner permitted by law or affect the right of any Lender
or Agent to bring any action or proceeding against the Borrowers or the
Guarantor or their respective property in the courts of any other jurisdiction.

         Section 9.12 Waiver of Trial by Jury. THE BORROWERS, THE GUARANTOR, THE
BANKS, THE AGENTS AND, BY ITS ACCEPTANCE OF THE BENEFITS HEREOF, EACH OTHER
LENDER HEREBY AGREES TO WAIVE ITS RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM
OR CAUSE OF ACTION BASED UPON OR ARISING OUT OF THIS AGREEMENT. The scope of
this waiver is intended to be all-encompassing of any and all disputes that may
be filed in any court and that relate to the subject matter of this transaction,
including without limitation contract claims, tort claims, breach of duty claims
and all other common law and statutory claims. The Borrowers, the Guarantor, the
Banks, the Agents and, by its acceptance of the benefits hereof, each other
Lender (i) acknowledges that this waiver is a material inducement for the
Borrowers, the Guarantor, the Lenders and the Agents to enter into a business
relationship,

                                       61
<PAGE>

that the Borrowers, the Guarantor, the Lenders and the Agents have already
relied on this waiver in entering into this Agreement or accepting the benefits
thereof, as the case may be, and that each will continue to rely on this waiver
in their related future dealings and (ii) further warrants and represents that
each has reviewed this waiver with its legal counsel, and that each knowingly
and voluntarily waives its jury trial rights following consultation with legal
counsel. THIS WAIVER IS IRREVOCABLE, MEANING THAT IT MAY NOT BE MODIFIED EITHER
ORALLY OR IN WRITING, AND THIS WAIVER SHALL APPLY TO ANY SUBSEQUENT AMENDMENTS,
RENEWALS, SUPPLEMENTS OR MODIFICATIONS TO THIS AGREEMENT. In the event of
litigation, this Agreement may be filed as a written consent to a trial by the
court.

         Section 9.13 Survival of Warranties. All agreements, representations
and warranties made in this Agreement shall survive the execution and delivery
of this Agreement and any increase in the Commitments under this Agreement.

         Section 9.14 Severability. In case any provision in or obligation under
this Agreement shall be invalid, illegal or unenforceable in any jurisdiction,
the validity, legality and enforceability of the remaining provisions or
obligations, or of such provision or obligation in any other jurisdiction, shall
not in any way be affected or impaired thereby.

         Section 9.15 Headings. Section and subsection headings in this
Agreement are included herein for convenience of reference only and shall not
constitute a part of this Agreement for any other purpose or be given any
substantive effect.

         Section 9.16 Judgment.

         (a) If for the purposes of obtaining judgment in any court it is
necessary to convert a sum due hereunder or under any promissory note of any
Borrower issued pursuant to this Agreement in any currency (the "Original
Currency") into another currency (the "Other Currency") the parties hereto
agree, to the fullest extent that they may effectively do so, that the rate of
exchange used shall be that at which, in accordance with normal banking
procedures, the Agent could purchase the Original Currency with the Other
Currency at London, England on the second Business Day preceding that on which
final judgment is given.

         (b) The obligation of a Borrower in respect of any sum due in the
Original Currency from it to any Lender or the Agent hereunder shall,
notwithstanding any judgment in any Other Currency, be discharged only to the
extent that on the Business Day following receipt by such Lender or the Agent
(as the case may be) of any sum adjudged to be so due in such Other Currency
such Lender or the Agent (as the case may be) may, in accordance with normal
banking procedures, purchase Original Currency with such Other Currency; if the
amount of the Original Currency so purchased is less than the sum originally due
to such Lender or the Agent (as the case may be) in the Original Currency, such
Borrower agrees, as a separate obligation and notwithstanding any such judgment,
to indemnify such Lender or the Agent (as the case may be) against such loss,
and if the amount of the Original Currency so purchased exceeds the sum
originally due to any Lender or the Agent (as the case may be)

                                       62
<PAGE>

in the Original Currency, such Lender or the Agent (as the case may be) agrees
to remit to such Borrower such excess.

                  [Remainder of page intentionally left blank]

                                       63
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized, as of the date
first above written.

                                STEELCASE INC., a Michigan corporation, as a
                                Borrower and Guarantor

                                By     /s/ Brian J. O'Donnell
                                       ----------------------------------------
                                Name:  Brian J. O'Donnell
                                Title: Director, Corporate Treasury Services

                                BNP PARIBAS, as a Co-Documentation Agent and
                                a Lender

                                By     /s/ D. Bresson  /  Nadine Mohr
                                       ----------------------------------------
                                Name:  D. Bresson      /  Nadine Mohr
                                Title:

                                SG-CHICAGO BRANCH, as Syndication Agent and
                                a Lender

                                By     /s/ Eric E.O. Siebert Jr.
                                       ----------------------------------------
                                Name:  Eric E.O. Siebert Jr.
                                Title: Director

                                CITICORP USA, INC., as Administrative Agent
                                and a Lender

                                By     /s/ Mary O'Connell
                                       ----------------------------------------
                                Name:  Mary O'Connell
                                Title: Vice President

                                BANK ONE, MICHIGAN, as a Co-Documentation Agent
                                and a Lender

                                By     /s/ Thomas A. Gamm
                                       ----------------------------------------
                                Name:  Thomas A. Gamm
                                Title: First Vice President

                                BANK OF AMERICA, N.A., as a Co-Documentation
                                Agent and a Lender

                                By     /s/ Robert Mauriello
                                       ----------------------------------------
                                Name:  Robert Mauriello
                                Title: Vice President

<PAGE>

                      THE NORTHERN TRUST COMPANY, as a Lender

                      By     /s/ Roger McDougal
                             ---------------------------------------------------
                      Name:  Roger McDougal
                      Title: Second Vice President

                      CREDIT LYONNAIS, as a Lender

                      By     /s/ Bruno Choppin
                             ---------------------------------------------------
                      Name:  Bruno Choppin
                      Title: Homme d'Affairs

                      CREDIT AGRICOLE INDOSUEZ - CHICAGO BRANCH, as a Lender

                      By     /s/ Richard A. Drennan   / Phillip J. Salter
                             ---------------------------------------------------
                      Name:  Richard A. Drennan       / Phillip J. Salter
                      Title: Vice President             Vice President
                             Sr. Relationship Manager   Sr. Relationship Manager

                      NATEXIS BANQUES POPULAIRES, as a Lender

                      By     /s/ Christine Dirringer  / Pieter J. van Tulder
                             ---------------------------------------------------
                      Name:  Christine Dirringer      / Pieter J. van Tulder
                      Title: Assistant Vice President / Vice President and
                                                        Manager, Multinational
                                                        Group

                      OLD KENT BANK, as a Lender

                      By     /s/ Seth W. Watson III
                             ---------------------------------------------------
                      Name:  Seth W. Watson III
                      Title: Vice President

                      BECM, as a Lender

                      By     /s/ Daniel Lartillerie
                             ---------------------------------------------------
                      Name:  Daniel Lartillerie
                      Title: Directeur BECM Strasbourg

                      By     /s/ Maurice Bolla
                             ---------------------------------------------------
                      Name:  Maurice Bolla
                      Title: Charge d'Etudes BECM Strasbourg

<PAGE>

                                   SCHEDULE I

                           APPLICABLE LENDING OFFICES

--------------------- ---------------------------- ----------------------------

        Bank           Domestic Lending Office        EURO Lending Office

--------------------- ---------------------------- ----------------------------
 Citicorp USA, Inc.   Citicorp USA, Inc.           Citicorp USA, Inc.
                      Citibank Agency Services     Citibank Agency Services
                      2 Penns Way, Suite 200       2 Penns Way, Suite 200
                      New Castle, Delaware  1920   New Castle, Delaware  1920
                      Attention: Janet Wallace     Attention: Janet Wallace
                      Tel. No.: (302) 894-6029     Tel. No.: (302) 894-6029
                      Fax No.: (302) 894-6120      Fax No.: (302) 894-6120
--------------------- ---------------------------- ----------------------------

                                  Schedule I-1
<PAGE>

                                SCHEDULE 4.01(c)

                               GOVERNMENT CONSENTS

None.

                               Schedule 4.01(c)-1

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