Document:

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                                                                  EXHIBIT 10.4.1

                      INTERCOMPANY REVOLVING LOAN AGREEMENT

This INTERCOMPANY REVOLVING LOAN AGREEMENT ("Loan Agreement"), dated effective
July 4, 2001 is entered into by and between:

(1)  Seagate Technology LLC ("Lender"); and

(2)  Crystal Decisions, Inc., and its subsidiaries and affiliates ("Borrower").

     In consideration of the covenants, conditions and agreements set forth
herein, the parties agree as follows:

                                    Article 1
                                   DEFINITIONS

     1.1 "Advance" shall have the meaning given in Section 2.1 of the Loan
          -------
Agreement.

     1.2 "Average Net Receivable" shall have the meaning given in section 3.1 of
          ----------------------
the Loan Agreement.

     1.3 "Business Day" shall mean any day on which commercial banks are not
          ------------
authorized or required to close in San Francisco, California.

     1.4 "Commitment" shall mean an amount equal to $15,000,000.00.
          ----------

     1.5 "Default" shall mean any event or circumstance not yet constituting an
          -------
Event of Default but which, with the giving of any notice or the lapse of any
period of time or both, would become an Event of Default.

     1.6 "Event of Default" shall have the meaning given to that term in Section
          ----------------
6.1.

     1.7 "GAAP" shall mean generally accepted accounting principles and
          ----
practices as promulgated by the Financial Accounting Standards Board and as in
effect in the United States of America from time to time, consistently applied.
Unless otherwise indicated in this Loan Agreement, all accounting terms used in
this Loan Agreement shall be construed, and all accounting and financial
computations hereunder or thereunder shall be computed, in accordance with GAAP.

     1.8 "Governmental Authority" shall mean any domestic or foreign national,
          ----------------------
state or local government, any political subdivision thereof, any department,
agency, authority or bureau of any of the foregoing, or any other entity
exercising executive, legislative, judicial, regulatory or administrative
functions of or pertaining to government.

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     1.9 "Indebtedness" of any Person shall mean and include the aggregate
          ------------
amount of, without duplication (a) all obligations of such Person for borrowed
money, (b) all obligations of such Person evidenced by bonds, debentures, notes
or other similar instruments, (c) all obligations of such Person to pay the
deferred purchase price of property or services (other than accounts payable
incurred in the ordinary course of business determined in accordance with
generally accepted accounting principles), (d) all obligations under capital
leases of such Person, (e) all obligations or liabilities of others secured by a
lien on any asset of such Person, whether or not such obligation or liability is
assumed, (f) all guaranties of such Person of the obligations of another Person;
(g) all obligations created or arising under any conditional sale or other title
retention agreement with respect to property acquired by such Person (even if
the rights and remedies of the seller or lender under such agreement upon an
event of default are limited to repossession or sale of such property), (h) net
exposure under any interest rate swap, currency swap, forward, cap, floor or
other similar contract that is not entered to in connection with a bona fide
hedging operation that provides offsetting benefits to such Person, which
agreements shall be marked to market on a current basis, (i) all reimbursement
and other payment obligations, contingent or otherwise, in respect of letters of
credit.

     1.10 "Interest Income" shall have the meaning given in section 3.1 of the
           ---------------
Loan Agreement.

     1.11 "LIBOR Rate" shall mean the rate per annum, calculated to the nearest
           ----------
0.01 %, at which U.S. dollar deposits are offered in the London interbank market
for one-month periods as quoted by Bloomberg Financial Services. All
computations of such interest shall be based on a year of 360 days and actual
days elapsed. Such LIBOR Rate shall remain in effect until it is adjusted on the
first Business Day of the following fiscal month.

     1.12 "Loan Agreement" shall have the meaning set forth in the opening
           --------------
paragraph of this document.

     1.13 "Loan Documents" shall mean and include this Loan Agreement and any
           --------------
other documents, instruments and agreements delivered to Lender in connection
with this Loan Agreement.

     1.14 "Obligations" shall mean and include all Advances, debts, liabilities,
           -----------
and financial obligations, howsoever arising, owed by Borrower to Lender of
every kind and description (whether or not evidenced by any note or instrument),
direct or indirect, absolute or contingent, due or to become due, now existing
or hereafter arising pursuant to the terms of any of the Loan Documents,
including, without limitation, all interest, fees, charges, expenses, reasonable
attorneys' fees (and expenses) and accountants' fees (and expenses) chargeable
to Borrower or payable by Borrower hereunder or thereunder.

     1.15 "Person" shall mean and include an individual, a partnership, a
           ------
corporation (including a business trust), a joint stock company, a limited
liability company, an unincorporated association, a joint venture or other
entity or a Governmental Authority.

     1.16 "Termination Date" shall mean the first anniversary of the date of
           ----------------
this Loan Agreement.

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                                    Article 2
                                    ADVANCES

     2.1 Terms. Subject to the terms and conditions of this Loan Agreement,
         -----
Lender agrees to advance to Borrower from time to time and until the Termination
Date, and continuing thereafter by mutual consent, such sums as Borrower may
request (the "Advances") but which shall not exceed, in the aggregate principal
amount at any one time outstanding, the Commitment. Advances shall be made in
lawful currency of the United States of America and shall be made during the
fiscal month from immediately available funds. Subject to the terms and
conditions hereof, Borrower may borrow pursuant to this Section 2.1, prepay the
Advances and reborrow pursuant to this Section 2.1.

     2.2 Payment of Principal upon Maturity. If not paid earlier, the
         ----------------------------------
outstanding principal balance of all Advances shall be due and payable to the
Lender on the Termination Date.

     2.3 Interest Payments. Interest shall be payable by and accrue to the
         -----------------
Borrower at the beginning of each fiscal month based on a formula that takes
into account the average of the Borrower's net payable balance with the Lender
at the end of the prior two fiscal months. Interest charged in respect to the
calculation is at the rate of the LIBOR Rate in effect plus three and one-half
percent. All computations of such interest shall be based on a year of 360 days
and actual days elapsed for each day on which any principal balance is
outstanding under the terms of the Loan Agreement.

     2.4  Interest Payments.  Interest accruing in the fiscal month of the
          -----------------
Termination Date shall be payable and accrue to the Borrower on the Termination
Date.

     2.5 Other Payment Terms.
         -------------------

     (a) Place and Manner. Borrower shall make all payments due to lender
hereunder in lawful money of the United States and in same day or immediately
available funds.

     (b) Date. Whenever any payment due hereunder shall fall on a day other than
a Business Day, such payment shall be made on the next succeeding Business Day,
and such extension of time shall be included in the computation of interest or
fees, as the case may be.

     (c) Default Rate. From and after the occurrence of an Event of Default and
during the continuance thereof, Borrower shall pay interest on all Obligations
not paid when due, from the date due thereof until such amounts are paid in full
at a per annum rate equal to the three (3) percentage points in excess of the
rate otherwise applicable to Advances. All computations of such interest shall
be based on a year of 360 days and actual days elapsed.

     2.6 Loan Account. The Obligations of Borrower to Lender hereunder shall be
         ------------
evidenced by one or more accounts or records maintained by Lender in the
ordinary course of business. The accounts or records maintained by Lender shall
be presumptive evidence of the amount of such Obligations, and the interest and
principal payments thereon. Any failure so to record or any error in so doing
shall not, however, limit, increase or otherwise affect the obligation of
Borrower hereunder to pay any amount owning hereunder.

                                    Article 3
                                 INTEREST INCOME

     3.1 Terms. Subject to the terms and conditions of this Loan Agreement, a
         -----
Borrower's "average net receivable" exists when the average of the Borrower's
net payable balance with the Lender at the end of the prior two fiscal months
results in a net receivable position. Lender agrees

<PAGE>

to compensate Borrower ("interest income") when an average net receivable
exists. Interest Income shall be paid in lawful currency of the United States of
America and shall be cumulated as of the last day of the fiscal month.

     3.2 Interest Payments. Interest shall be payable and accrue to the Borrower
         -----------------
at the beginning of each fiscal month for any month in which an average net
receivable exists. Interest earned in respect to the calculation is at the rate
of the Lender's monthly in-house portfolio yield as calculated by the Lender no
later than the twentieth day of the following month. All computations of such
interest shall be based on the average net receivable balance on actual days
lapsed.

     3.3 Payment of Net Receivable Accrued Interest.  The Borrower has the
         ------------------------------------------
option to convert the month-end receivable balance to a cash deposit in the name
of the Borrower at its sole discretion.

                                    Article 4
                   REPRESENTATIONS AND WARRANTIES OF BORROWER

     To induce Lender to enter into this Loan Agreement and to make Advances
hereunder, Borrower represents and warrants to Lender as follows:

     4.1  Due Incorporation, Qualification, etc.  Borrower is a corporation duly
          -------------------------------------
organized, validly existing and in good standing under the laws of its State of
incorporation.

     4.2 Authority. The execution, delivery and performance by Borrower of each
         ---------
Loan Document to be executed by Borrower and the consummation of the
transactions contemplated thereby (i) are within the power of Borrower and (ii)
have been duly authorized by all necessary actions on the part of the Borrower.

     4.3 Enforceability. Each Loan Document executed, or to be executed, by
         --------------
Borrower has been, or will be, duly executed and delivered by Borrower and
constitutes, or will constitute, a legal, valid and binding obligation of
Borrower, enforceable against Borrower in accordance with its terms, except as
limited by bankruptcy, insolvency or other laws of general application relating
to or affecting the enforcement of creditors' rights generally and general
principles of equity.

                                    Article 5
                          CONDITIONS TO MAKING ADVANCES

     Lender's obligation to make the initial Advance and each subsequent Advance
is subject to the prior satisfaction or waiver of all the conditions set forth
in this Article 5.

     5.1 Principal Loan Documents.  Borrower shall have duly executed and
         ------------------------
delivered to Lender: (a) the Loan Agreement; and (b) such other documents,
instruments and agreements as Lender may reasonably request.

     5.2 Representations and Warranties Correct. The representations and
         --------------------------------------
warranties made by Borrower in Article 4 hereof shall be true and correct as of
the date on which each Advance is made and after giving effect to the making of
the Advance. The submission by Borrower to Lender of a request for an Advance
shall be deemed to be a certification by the Borrower that as of the date of
borrowing, the representations and warranties made by Borrower in Article 5
hereof are true and correct.

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     5.3 No Event of Default or Default.   No Event of Default or Default has
         ------------------------------
occurred or is continuing.

     5.4 Total Outstanding Advances.  The total aggregate principal amount of
         --------------------------
outstanding advances does not exceed the Commitment.

                                    Article 6
                                EVENTS OF DEFAULT

     6.1 Events of Default. The occurrence of any of the following shall
         -----------------
constitute an "Event of Default" under this Loan Agreement and the Note:

              (a) Failure to Pay. Borrower shall fail to pay (i) the principal
     amount of all outstanding Advances on the Termination Date hereunder; (ii)
     any interest, Obligation or other payment required under the terms of this
     Loan Agreement or any other Loan Document on the date due and such failure
     shall continue for five (5) Business Days after Borrower's receipt of
     Lender's written notice thereof to Borrower; or (iii) any Indebtedness
     (excluding Obligations) owed by Borrower to Lender on the date due and such
     failure shall continue for five (5) business Days after Borrower's receipt
     of Lender's written notice thereof to Borrower; or

              (b) Breaches of Covenants. Borrower shall fail to observe or
     perform any other Covenant obligation, condition or agreement contained in
     this Loan Agreement or any other Loan Document and (i) such failure shall
     continue for ten (10) Business Days after Borrower's receipt of Lender's
     written notice thereof to Borrower, or (ii) if such failure is not curable
     within such ten (10) Business Day period, but is reasonably capable of cure
     within thirty (30) Business Days, either (A) such failure shall continue
     for thirty (30) Business Days after Borrower's receipt of Lender's written
     notice thereof to Borrower or (B) Borrower shall not have commenced a cure
     in a manner reasonably satisfactory to Lender within the initial ten (10)
     Business Day period following receipt of notice; or

              (c) Representations and Warranties. Any representation, warranty,
     certificate, or other statement (financial or otherwise) made or furnished
     by or on behalf of Borrower to Lender in writing in connection with any of
     the Loan Documents, or as an inducement to Lender to enter into this Loan
     Agreement, shall be false, incorrect, incomplete or misleading in any
     material respect when made or furnished; or

              (d) Voluntary Bankruptcy or Insolvency Proceedings. Borrower shall
     (i) apply for or consent to the appointment of a receiver, trustee,
     liquidation or custodian of itself or of all or a substantial part of its
     property, (ii) be unable, or admit in writing its inability to pay its
     debts generally as they mature. (iii) make a general assignment for the
     benefit of its or any of its creditors, (iv) be dissolved or liquidated in
     full or in pan. (v) become insolvent (as such term is defined in 11 U.S.C.
     (S)101 (32). as amended from time to time), (vi) commence a voluntary case
     or other proceeding seeking liquidation, reorganization or other relief
     with respect to itself or its debts under any bankruptcy, insolvency or
     other similar law now or hereafter in effect or consent to any such relief
     or to the appointment of or taking possession of its property by any
     official in an involuntary case or other proceeding commenced against it,
     or (vii) take any action for the purpose of effecting any of the foregoing;
     or

<PAGE>

              (e) Involuntary Bankruptcy or Insolvency Proceedings. Proceedings
     for the appointment of a receiver, trustee, liquidator or custodian of
     Borrower or of all or a substantial part of the property thereof, or an
     involuntary case or other proceedings seeking liquidation, reorganization
     or other relief with respect to Borrower or the debts thereof under any
     bankruptcy, insolvency or other similar law now or hereafter in effect
     shall be commenced and an order for relief entered or such proceeding shall
     not be dismissed or discharged within sixty (60) calendar days of
     commencement.

     6.2 Rights of Lender Upon Default.
         -----------------------------

           (a) Acceleration. Upon the occurrence or existence of any Event of
     Default described in Sections 6.1 (d) and 6.1 (e), automatically and
     without notice or, at the option of Lender, upon the occurrence of any
     other Event of Default, all outstanding Obligations payable by Borrower
     hereunder shall become immediately due and payable, without presentment,
     demand, protest or any other notice of any kind, all of which are hereby
     expressly waived, anything contained herein or in the other Loan documents
     to the contrary notwithstanding.

           (b) Cumulative Rights, etc. The rights, powers and remedies of Lender
     under this Loan Agreement shall be in addition to all rights, powers and
     remedies given to Lender by virtue of any applicable law, rule or
     regulation of any Governmental Authority, any transaction contemplated
     thereby or any other agreement, all of which rights, powers, and remedies
     shall be cumulative and may be exercised successively or concurrently
     without impairing Lender's rights hereunder.

                                    Article 7
                                  MISCELLANEOUS

     7.1 Notices. Except as otherwise provided herein, al1 notices, requests,
         -------
demands, consents, instruction or other communications to or upon Lender or
Borrower under this Agreement or the other Loan Documents shall be in writing
and telecopied, mailed or delivered to each party at its telecopier number or
address set forth below (or to such Other telecopier number or address, for any
party as indicated in any notice given by that party to the other party). All
such notices and communications shall be effective (a) when sent by Federal
Express or other overnight service of recognized standing, on the Business Day
following the deposit with such service; (b) when mailed by registered or
certified mail, first class postage prepaid and addressed as aforesaid through
the United States Postal Service, upon receipt; (c) when delivered by hand, upon
delivery; and (d) when telecopied, upon confirmation of receipt; Provided,
however, that any notice delivered to Lender under Article 2 shall not be
effective until received by Lender.

     Lender:        Seagate Technology LLC
                    920 Disc Drive
                    Scotts Valley, California 95067
                    Attention: Contracts Administration/Legal Dept.

     Borrower:      Crystal Decisions, Inc.
                    895 Emerson Street
                    Palo Alto, California 94301

     7.2 Waivers; Amendments.  Any term, covenant, agreement or condition of
         -------------------
this Loan Agreement or any other Loan Document may be amended or waived if such
amendment or waiver is in writing and is signed by Borrower and Lender. No
failure or delay by Lender in

<PAGE>

exercising any right hereunder shall operate as a waiver thereof or of any other
right nor shall any single or partial exercise of any such right preclude any
other further exercise thereof or of any other right. A waiver or consent given
hereunder shall be effective only if in writing and in the specific instance and
for the specific purpose for which given.

     7.3 Successors and Assigns. This Loan Agreement and the other Loan
         ----------------------
Documents shall be binding upon and inure to the benefit of Borrower, Lender and
their respective successors and permitted assigns, except that Borrower may not
assign or transfer (and any such attempted assignment or transfer shall be void)
any of its rights or obligations under any Loan Document without the prior
written consent of Lender.

     7.4 Set-off. In addition to any rights and remedies of Lender provided by
         -------
law, Lender shall have the right, without prior notice to Borrower, any such
notice being expressly waived by Borrower to, the extent permitted by applicable
law upon the occurrence and during the continuance of a Default or an Event of
Default to set-off and apply against any Indebtedness, whether matured or
unmatured, of Borrower to Lender (including, without limitation, the
Obligations), any amount owing from Lender to Borrower. The aforesaid right of
set-off may be exercised by Lender against Borrower or against any trustee in
bankruptcy, debtor-in-possession, assignee for the benefit of creditors,
receiver or execution, judgment or attachment creditor of Borrower or against
anyone else claiming through or against Borrower or such trustee in bankruptcy,
debtor-in-possession, assignee for the benefit of creditors, receiver, or
execution, judgment or attachment creditor, notwithstanding the fact that such
right of set-off shall not have been exercised by Lender prior to the occurrence
of a Default or an Event of Default. Lender agrees promptly to notify Borrower
after any such set-off and application made by Lender, provided that the failure
to give such notice shall not affect the validity of such set-off and
application.

     7.5 No Third Party Rights. Nothing expressed in or to be implied from this
         ---------------------
Agreement or any other Loan Document is intended to give, or shall be construed
to give, any Person, other than the parties hereto and thereto and their
permitted successors and assigns, any benefit or legal or equitable right,
remedy or claim under or by virtue of this Agreement or any other Loan Document.

     7.6 Partial Invalidity. If at any time any provision of this Loan Agreement
         ------------------
or any of the Loan Documents is or becomes illegal, invalid or unenforceable in
any respect under the law of any jurisdiction, neither the legality, validity or
enforceability of the remaining provisions of the Loan Agreement or such other
Loan Documents, nor the legality, validity or enforceability of such provision
under the law of any other jurisdiction, shall in any way be affected or
impaired thereby.

     7.7 Governing Law. This Loan Agreement and each of the other Loan Documents
         -------------
shall be governed by and construed in accordance with the laws of the State of
California without reference to conflicts of law rules.

     7.8 Construction. Each of this Loan Agreement and the other Loan Documents
         ------------
is the result of negotiations among, and has been reviewed by, Borrower, Lender,
and their respective counsel. Accordingly, this Loan Agreement and the other
Loan Documents shall be deemed to be the product of all parties hereto, and no
ambiguity shall be construed in favor of or against Borrower or Lender.

<PAGE>

     7.9 Entire Agreement. This Loan Agreement and the other Loan Documents,
         ----------------
taken together, constitute and contain the entire agreement of Borrower and
Lender with respect to the subject matter hereby and supersede any and all prior
agreements, negotiations, correspondence, understandings and communications
among the parties, whether written or oral, respecting the subject matter
hereof.

IN WITNESS WHEREOF, the parties have executed this Loan Agreement as of the date
first set forth above.

   Borrower:                                   Lender:

   CRYSTAL DECISIONS, INC.                     SEAGATE TECHNOLOGY LLC
   And its subsidiaries and affiliates

   By: /s/ Eric Patel                          By: /s/ Charles C. Pope

   Name:  Eric Patel                           Name:  Charles C. Pope
   Title: Chief Financial Officer              Title: Sr. Vice President and
                                                      Chief Financial Officer<PAGE>

                                                                    EXHIBIT 10.8

                        CROSS-LICENSE AND OEM AGREEMENT

   This Cross-License and OEM Agreement (the "Agreement") is entered into as of
the Effective Date by and between Seagate Software Information and Management
Group, Inc., a British Columbia corporation, with offices at 1095 West Pender
Street, 4th Floor, Vancouver, British Columbia, Canada VGE 2M6 (together with
its Affiliates, "IMG") and VERITAS Holding Corporation, a Delaware corporation,
with offices at 1600 Plymouth Street, Mountain View, California 94043 and
VERITAS Software Corporation, a Delaware corporation, with offices at 1600
Plymouth Street, Mountain View, California 94043.

   WHEREAS, VERITAS and IMG's parent company, Seagate Technology, Inc.
("Seagate"), have entered into an Agreement and Plan of Reorganization (the
"Merger Agreement") pursuant to which VERITAS is acquiring IMG's subsidiary
Network and Storage Management Group, Inc. ("NSMG"), with Seagate retaining the
IMG Group, and pursuant to that Merger Agreement, all ownership rights in and to
certain software products and technology of NSMG ("Transferred Products") will
be transferred to VERITAS.

   WHEREAS, each of NSMG and IMG currently distribute certain of the other's
products, or portions thereof, either bundled with or embedded into the other
group's products, and the parties desire that they will continue to have such
rights after VERITAS' acquisition of NSMG; and

   WHEREAS, the parties further desire that IMG have access to the Transferred
Products, as well as access to VERITAS' other current and future products, and
the technology therein, on the terms and conditions set forth herein;

   NOW, THEREFORE, the parties agree:

1.    Definitions and Related Matters.

   1.1   "VERITAS" shall mean VERITAS Holding Corporation and/or VERITAS
Software Corporation.

   1.2   "Ashwin" shall mean the current version of Ashwin software acquired by
VERITAS pursuant to the merger Agreement, and all prior versions, in each case
in source code, object code, and any other form, and the associated user
documentation.

   1.3   "Crystal Info" shall mean all prior, current, and future versions and
releases of the Crystal Info software product, and all versions of any successor
products.

   1.4   "Client Exec" shall mean the Client Exec software acquired by Venus
pursuant to the Merger Agreement, in object code or executable form only, and
the associated user documentation, and all Updates thereto provided by VERITAS.

                                       1

<PAGE>

  1.5  "Licensed Client Exec" shall mean those portions of Client Exec
incorporated in Crystal Info.

  1.6  "Manage Exec" shall mean the Manage Exec software acquired by Venus
pursuant to the Merger Agreement, in object code or executable form only, and
the associated use documentation, and all Updates thereto provided by VERITAS.

  1.7  "Licensed Manage Exec" shall mean the restricted version of Manage Exec
incorporated into Crystal Info.

  1.8  "Licensed Crystal Reports" shall mean a restricted (as set forth herein
below) version of the Crystal Reports software product, in object code or
executable form only, and the associated user documentation, and all Updates
thereto provided by IMG. The functionality of this restricted version is limited
to operation with the product with which it is distributed, i.e., the data
access and report functionality is limited to accessing data from the product
with which it is distributed, and is limited to generating reports using these
data.

  1.9  "IMG Product" means each software product distributed by IMG.

  1.10 "Software Products" shall mean the software products described in Exhibit
A attached hereto, in source code, object code, executable, or any other form,
and shall include (i) all Updates, and (ii) IMG Developments. Each Software
Product shall be either a Base Software Product, an OEM Software  Product or an
Application Software Product. It is the parties' intent and agreement that all
VERITAS software products be included in Exhibit A.  Accordingly, if any such
product is inadvertently omitted, Exhibit A shall be  deemed amended to include
such product. "Software Products" shall include all software products of each
company acquired by VERITAS.

  1.11 "Base Software Products" shall mean those Software Products which provide
foundation storage management capabilities. The Base Software Products as of the
Effective Date are so specified in Exhibit A, Section A.

  1.12 "OEM Software Products" shall mean those Software Products (or portions
thereof) which are functional supersets of Base Software Products. The OEM
Software Products as of the Effective Date are so specified in Exhibit A,
Section B.

  1.13 "Application Software Products" shall mean all Software Products other
than Base Software Products and OEM Software Products. "Application Software
Products" ordinarily are application products which function in conjunction with
a Base Software Product or OEM Software Product. The Application Software
Products as of the Effective Date are so specified in Exhibit A, Section C.

  1.14 "Documentation" shall mean the related materials customarily supplied or
made available by VERITAS to End Users of the Software Products, or used for
marketing the

                                       2

<PAGE>

Software Products, including without limitation all printed on-line
documentation, on-line help, training materials, and collateral marketing
materials.

  1.15 "Software Copy" means a copy of a Software Product and the supporting End
User Documentation ("User Documentation")

  1.16 "Media Kit" means the shrink-wrapped package containing a Software Copy
and associated User Documentation.

  1.17 "License Key" means a series of characters which activates a Software
Copy or use.

  1.18 "Update" to a Software Product shall mean any error correction, update,
upgrade, new version, new release, or other modification or addition thereto.

  1.19 "Release" of a Software Product means a new version of that Software
Product which includes the addition of a previously unincluded function or
feature to the Software Product (designated sequentially by VERITAS as an
increase to the left of the decimal point, e.g., "Release 1.0," "Release 2.0"
etc.).

  1.20 "End User" shall mean a person or entity which acquires a Software
Product for its own internal data processing requirements and not for
redistribution.

  1.21 "Distributor" shall mean any distributor, OEM, VAR, reseller, or other
third party intermediary between IMG (or its sublicensee) and an End User in
IMG's (or, as applicable, its sublicensee's) Software Product chain of
distribution.

  1.22 "IMG Developments" shall mean all developments performed by or for
VERITAS, pursuant to Section 8 below.

  1.23 "Statement of Work" shall mean a document, executed by the parties an in
the form attached hereto as Exhibit B, setting forth development to be
performed by VERITAS, at the request of IMG, pursuant to this Agreement.

  1.24 "Milestone" shall mean each development milestone identified in a
Statement of Work.

  1.25 "Deliverables" shall mean the items to be deliverable by VERITAS to IMG
in connection with each Milestone, as set forth in a Statement of Work.

  1.26 "Specifications" shall mean the technical and other specifications for
the Deliverables, as set forth in a Statement of Work.

  1.27 "Development Schedule" shall mean the schedule for completion of each
Milestone, as set forth in a Statement of Work.

                                       3

<PAGE>

  1.28 "Confidential Information" shall have the meaning specified therefore
in Section 12.1 below.

  1.29 "Source Code" shall mean a Software Product in human readable form (e.g.,
C/C++code, and including all comments), together with all technical
documentation (e.g., flow charts) useful for a programmer to modify or
understand the code. With respect to build tools and other libraries, tools, and
all other items necessary to build, install, and test the product ("Tools"),
Source Code shall include (i) a list of all commercially available Tools for
that product, and (ii) a copy of all other Tools for that product.

  1.30 "Affiliate" of a party shall mean any entity which controls, is
controlled by, or is under common control with that party, where "control" means
ownership or control, direct or indirect, of fifty percent (50%) or more of the
stock or other equity interest entitled to vote for the election of directors or
equivalent governing body of the entity.

  1.31 "Consumer Price Index" shall mean the Consumer Price Index, for all Urban
Consumers, Subgroup "All Items", for the San Francisco-Oakland-San Jose
Metropolitan Area (Base Year 1982-84=100), which is currently being published by
the United States Department of Labor, Bureau of Labor Statistics. If, however,
this Consumer Price Index is changed so that the base year is altered from that
used as of the Commencement Date, then the Consumer Price Index shall be
converted in accordance with the conversion factor published by the United
States Department of Labor, Bureau of Labor Statistics, to obtain the same
results that would have been obtained had the base year not been changed. If no
conversion factor is available or if the Consumer Price Index is otherwise
changed, revised or discontinued for any reason, there shall be substituted in
lieu thereof and the term "Consumer Price Index" shall thereafter refer to the
most nearly comparable official price index of the United States Government to
obtain substantially the same result as would have been obtained had the
original Consumer Price Index not been changed, revised or discontinued, which
alternative index shall be selected by IMG and shall be subject to VERITAS'
reasonable written approval.

  1.32 "Effective Date" shall mean the date of closing of the Merger Agreement.

2.   Ashwin License Grant to IMG.

  2.1  License. VERITAS hereby grants to IMG, under all copyrights and other
intellectual property rights pertaining to Ashwin, a nonexclusive, perpetual,
irrevocable, worldwide, royalty free, fully paid license (i) to modify and
otherwise prepare derivative works and compilations of Ashwin, (ii) to
reproduce, have reproduced, use, display and distribute Ashwin and derivative
works and compilations thereof, directly to End Users and/or to or through
Distributors, provided that IMG's right to distribute Ashwin (and derivative
works and compilations thereof) shall be limited to Ashwin (and derivative
works and compilations thereof) incorporated into, or bundled with, IMG
Products; (iii) to reproduce, have reproduced, use display and prepare
derivative works and compilations of the Ashwin user documentation, and to
distribute this documentation and

                                       4

<PAGE>

derivative works and compilations thereof, directly to End Users and/or to or
through Distributors; and (iv) to sublicense third parties to exercise the
rights in the preceding clauses (ii) and (iii), including the right to grant
further sublicenses. This license grant includes, without limitation, a license
under all current and future patents owned by or licensed to VERITAS which
pertain to Ashwin to the extent necessary to exercise any of the foregoing
rights.

  2.2  End User Licensing. IMG will use the same End User license agreement for
Ashwin as IMG then uses for the IMG Product in which Ashwin is distributed. It
is understood and agreed that, without limitation, this may be (i) a
"shrinkwrap" agreement that appears on or in the software package, (ii) an
online agreement that appears on the End User screen when the software is first
used, and/or (iii) a "web wrap" agreement that appears before, or in connection
with, the End User's electronic receipt of the software.

  2.3  Use of Distributors. IMG shall be entitled to distribute Ashwin pursuant
to this Section 2 directly to End Users and/or through Distributors, in its
discretion. IMG shall be entitled to sublicense Distributors to reproduce Ashwin
for use and distribution by the Distributor pursuant to this Section 2, and
shall be entitled to sublicense End Users to reproduce Ashwin for use, in
accordance with this Section 2, by the End User or its affiliated companies
(e.g., site, enterprise, or multiple-seat licenses). Except as may be expressly
provided herein, there shall be no restrictions whatsoever on which distribution
channels IMG may use.

  2.4  Support; Existing Documentation. VERITAS will not be obligated to provide
IMG with any technical support with respect to Ashwin. However, IMG shall be
entitled to retain, and to continue to reproduce, use, and modify, all user
documentation, technical documentation, and other materials in its possession
pertaining to Ashwin, in support of the license granted to IMG in this Section
2.

  2.5  Ownership. IMG will own all Ashwin derivative works prepared by or for
it, subject to VERITAS' retention of ownership of Ashwin itself.

  2.6  Infringement Actions. IMG will be entitled to commence infringement
actions against third parties with respect to Ashwin, with respect to alleged
infringements pertaining to the IMG products in which Ashwin, or a derivative
work thereof, is incorporated, and VERITAS will provide all cooperation, and
take all such actions, as may be reasonably necessary or useful to enable IMG to
do so.

  2.7  No Warranty. Ashwin is licensed to IMG pursuant to Section 2.1 above "AS
IS" AND WITHOUT WARRANTY, AND VERITAS DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.

  2.8  No Liability. IN NO EVENT SHALL VERITAS HAVE ANY LIABILITY, DIRECT,
INDIRECT, CONSEQUENTIAL, OR OTHERWISE, TO SEAGATE

                                       5

<PAGE>

SOFTWARE ARISING OUT OF SEAGATE SOFTWARE'S DISTRIBUTION OR USE OF ASHWIN
PURSUANT TO THIS SECTION.

  2.9  Limitation. This Section 2 applies only to Ashwin as licensed to IMG
pursuant to Section 2.1, and Sections 6, 7, 9, 11, 13, and 14 below shall not
apply thereto. Sections 6, 7, 9, 11, 13, and 14 below shall apply to Ashwin only
to the extent that IMG licenses Ashwin from VERITAS as a Software Product
pursuant Section 6 of this Agreement.

3.   Client Exec License Grant to IMG.

     3.1   License.

       (a)   Object Code Rights. VERITAS hereby grants to IMG, under all
copyrights and other intellectual property rights pertaining to Licensed Client
Exec, a nonexclusive, perpetual, irrevocable, worldwide, royalty free, fully
paid license (i) to reproduce, have reproduced, use, display, and distribute
Licensed Client Exec, directly to End Users and/or to or through Distributors,
provided that IMG's right to distribute Licensed Client Exec shall be limited to
Licensed Client Exec incorporated into Crystal Info; (ii) to reproduce, have
reproduced, use, display and prepare derivative works and compilations of the
Licensed Client Exec user documentation, and to distribute this documentation
and derivative works and compilations thereof, directly to End Users and/or to
or through Distributors; and (iii) to sublicense Distributors to exercise the
rights in the preceding clauses (i) and (ii), including the right to grant
further sublicenses. This license grant includes, without limitation, a license
under all current and future patents owned by or licensed to VERITAS which
pertain to Licensed Client Exec, to the extent necessary to exercise any of the
foregoing rights.

       (b)   Source Code Rights. VERITAS shall deliver to IMG, promptly upon
IMG's written request, a copy of the source code for Licensed Client Exec and
all related technical documentation. VERITAS grants to IMG a nonexclusive,
royalty free license to reproduce, use, and modify such source code solely for
the purpose of supporting, maintaining and correcting errors in Licensed Client
Exec. IMG shall be entitled to retain contractors and consultants in connection
with the exercise of such rights, provided that such contractors and consultants
are subject to confidentiality obligations comparable to those to which IMG is
obligated pursuant to Section 16 below.

       (c)   End User Licensing. IMG will use the same End User license
agreement for Licensed Client Exec as IMG then uses for Crystal Info, provided
that IMG will use reasonable efforts to include provisions similar, as to
protection of VERITAS' interests, to Sections 2, 3, and 7 of Exhibit C. It is
understood and agreed that, without limitation, this may be (i) a "shrinkwrap"
agreement that appears on or in the software package, (ii) an online agreement
that appears on the End User screen when the software is first used, and/or
(iii) a "web wrap" agreement that appears before, or in connection with, the End
User's electronic receipt of the software.

                                       6

<PAGE>

   3.2   Use of Distributors. IMG shall be entitled to distribute Licensed
Client Exec pursuant to this Section 3 directly to End Users and/or through
Distributors, in its discretion. IMG shall be entitled to sublicense
Distributors to reproduce Licensed Client Exec for use and distribution by the
Distributor pursuant to this Section 3, and shall be entitled to sublicense End
Users to reproduce Licensed Client Exec for use pursuant to this Section 3 by
the End User or its affiliated companies (e.g., site, enterprise, or
multiple-seat licenses). Except as may be expressly provided herein, there shall
be no restrictions whatsoever on which distribution channels IMG may use.

   3.3   Support for Licensed Client Exec. IMG may, at its sole option, (i)
provide first-tier technical and help desk support to End Users receiving
Licensed Client Exec from IMG or its Distributors, in which case VERITAS shall
provide VERITAS' standard second-tier technical support to IMG to assist IMG
technical support personnel in answering questions and resolving problems
regarding Licensed Client Exec reported by End Users; or (ii) upon written
request, require VERITAS to provide first-tier technical and help desk support
to End Users receiving Licensed Client Exec from IMG or its Distributors.

   3.4   Existing Documentation. IMG shall be entitled to retain, and to
continue to reproduce, use, and modify, all user documentation, technical
documentation, and other materials in its possession pertaining to Licensed
Client Exec, in support of the license granted to IMG in this Section 3. At
IMG's request, VERITAS will provide to IMG then existing updates to, or new
version of, any of these materials.

   3.5   No Warranty. Licensed Client Exec is licensed to IMG pursuant to
Section 3.1 above "AS IS" AND WITHOUT WARRANTY, AND VERITAS DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

   3.6   No Liability. IN NO EVENT SHALL VERITAS HAVE ANY LIABILITY,
DIRECT, INDIRECT, CONSEQUENTIAL, OR OTHERWISE, TO IMG ARISING OUT OF IMG'S
DISTRIBUTION OR USE OF LICENSED CLIENT EXEC PURSUANT TO THIS SECTION.

   3.7   Limitation. This Section 3 applies only to Licensed Client Exec as
licensed to IMG pursuant to Section 3.1, and Sections 6, 7, 9, 11, 13, and 14
below shall not apply thereto. Sections 6, 7, 9, 11, 13, and 14 below shall
apply to Client Exec only to the extent that IMG licenses Client Exec from
VERITAS as a Software Product pursuant to Section 6 of this Agreement.

4. Manage Exec License Grant to IMG.

  4.1  License.

                                       7

<PAGE>

     (a)  Object Code Rights. VERITAS hereby grants to IMG, under all copyrights
and other intellectual property rights pertaining to Licensed Manage Exec, a
nonexclusive, perpetual, irrevocable, worldwide, royalty free, fully paid
license (i) to reproduce, have reproduced, use, display, and distribute Licensed
Manage Exec, directly to End Users and/or to or through Distributors, provided
that Seagate Software's right to distribute Licensed Manage Exec shall be
limited to distribution Licensed Manage Exec bundled with Crystal Info, and
distribution of Licensed  Manage Exec to End Users of copies of Crystal Info
previously distributed by IMG or its Distributors; (ii) to reproduce, have
reproduced, use, display and prepare derivative works and compilations of the
Licensed Manage Exec user documentation, and to distribute this documentation
and derivative works and compilations thereof, directly to End Users and/or to
or through Distributors, and (iii) to sublicense Distributors to exercise the
rights in the preceding clause (i) and (ii), including the right to grant
further sublicenses. This license grant includes, without limitation, a license
under all current and future patents owned by or licensed to  VERITAS which
pertain to Licensed Manage Exec, to the external necessary to exercise any of
the foregoing rights.

     (b)  Source Code Rights. VERITAS shall deliver to IMG, promptly upon IMG'S
written request, a copy of the source code for Licensed Manage Exec and all
related technical documentation. VERITAS grants to IMG a nonexclusive, royalty
free license to reproduce, use, and modify such source code solely for the
purposes of supporting, maintaining and correcting errors in Licensed Manage
Exec. IMG shall be entitled to retain contractors and consultants in connection
with the exercise of such rights, provided that such contractors and consultants
are subject to confidentiality obligations comparable to those to which IMG is
obligated pursuant to Section 16 below.

  4.2  End User Licensing. IMG will use the same End User license agreement for
Licensed Manage Exec as IMG then uses for Crystal Info, provided that IMG will
use reasonable efforts to include provisions similar, as to protection of
VERITAS' interests, to Sections 2, 3, and 7 of Exhibit C. It is understood and
agreed that, without limitation, this may be (i) a "shrinkwrap" agreement that
appears on or in the software package, (ii) an online agreement that appears on
the End User screen when the software is first used, and/or (iii) a "web wrap"
agreement that appears before, or in connection with, the End User's electronic
receipt of the software.

  4.3  Use of Distributors. IMG shall be entitled to distribute Licensed Manage
Exec pursuant to this Section 4 directly to End Users and/or through
Distributors, in its discretion. IMG shall be entitled to sublicense
Distributors to reproduce Licensed Manage Exec for use and distribution by the
Distributors pursuant to this Section 4, and shall be entitled to sublicense End
Users to reproduce Licensed Manage Exec for use pursuant to this Section 4 by
the End User or its affiliated companies (e.g., site, enterprise, or multiple-
seat licenses). Except as may be expressly provided herein, there shall be no
restrictions whatsoever on which distribution channels IMG may use.

  4.4  Support for Licensed Manage Exec. IMG may, at its sole option,  (i)
provide first-tier technical and help desk support to End Users receiving
Licensed Manage Exec

                                       8

<PAGE>

from IMG or its Distributors, in which case VERITAS shall provide VERITAS'
standard second-tier technical support to IMG to assist IMG technical support
personnel in answering questions and resolving problems regarding Licensed
Manage Exec reported by End Users; or (ii) upon written request, require VERITAS
to provide first-tier technical and help desk support to End Users receiving
Licensed Manage Exec from IMG or its Distributors.

   4.5   Existing Documentation. IMG shall be entitled to retain, and to
continue to reproduce, use, and modify, all user documentation, technical
documentation, and other materials in its possession pertaining to Licensed
Manage Exec, in support of the license granted to IMG in this Section 4. At
IMG's request, VERITAS will provide to IMG existing updates to, or new versions
of, any of these materials.

   4.6   No Warranty. Licensed Manage Exec is licensed to IMG pursuant to
Section 4.1 above "AS IS" AND WITHOUT WARRANTY, AND VERITAS DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

   4.7   No Liability. IN NO EVENT SHALL VERITAS HAVE ANY LIABILITY, DIRECT,
INDIRECT, CONSEQUENTIAL, OR OTHERWISE, TO IMG ARISING OUT OF IMG'S DISTRIBUTION
OR USE OF LICENSED MANAGE EXEC PURSUANT TO THIS SECTION.

   4.8   Limitation. This Section 4 applies only to Licensed Manage Exec as
licensed to IMG pursuant to Section 4.1, and Sections 6, 7, 9, 11, 13, and 14
below shall not apply thereto. Sections 6, 7, 9, 11, 13, and 14 below shall
apply to Manage Exec only to the extent that IMG licenses Manage Exec from
VERITAS as a Software Product pursuant Section 6 of this Agreement.

5.    Crystal Reports License Grant to VERITAS.

   5.1   License. IMG hereby grants to VERITAS, under all copyrights and other
intellectual property rights pertaining to Licensed Crystal Reports, a
nonexclusive, perpetual, irrevocable, worldwide royalty free, fully paid license
(i) to reproduce, have reproduced, use, display, and distribute Licensed Crystal
Reports, directly to End Users and/or to or through Distributors, provided that
VERITAS' right to distribute Licensed Crystal Reports shall be limited to
Licensed Crystal Reports bundled with, or incorporated into, a Transferred
Product (or a successor thereto); (ii) to reproduce, have reproduced, use,
display and prepare derivative works and compilations of the Licensed Crystal
Reports user documentation, and to distribute this documentation and derivative
works and compilations thereof, directly to End Users and/or to or through
Distributors; and (iii) to sublicense Distributors to exercise the rights in the
preceding clauses (i) and (ii), including the right to grant further
sublicenses. This license grant includes, without limitation, a license under
all current and future patents owned by or licensed to IMG which pertain to
Licensed Crystal Reports, to the extent necessary to exercise any of the

                                       9

<PAGE>

foregoing rights.

   5.2   End User Licensing. VERITAS will use the same End User license
agreement for Licensed Crystal Reports as VERITAS then uses for the Transferred
Product with which it is bundled or in which it is incorporated, provided that
VERITAS will use reasonable efforts to include provisions similar, as to
protection of Seagate's interests, to Sections 2, 3, and 7 of Exhibit C. It is
understood and agreed that, without limitation, this may be (i) a "shrinkwrap"
agreement that appears on or in the software package, (ii) an online agreement
that appears on the End User screen when the software is first used, and/or
(iii) a "web wrap" agreement that appears before, or in connection with, the
End User's electronic receipt of the software. VERITAS shall either (i)
distribute with each copy of Licensed Crystal Reports distributed by VERITAS or
its Distributors a registration card specified by IMG, or (ii) to the extent
this information is available to VERITAS, VERITAS shall provide a report to IMG
each month of all End Users who have received copies of Licensed Crystal Reports
distributed by VERITAS or its Distributors.

   5.3   Use of Distributors. VERITAS shall be entitled to distribute Licensed
Crystal Reports directly to End Users and/or through Distributors, in its
discretion. VERITAS shall be entitled to sublicense Distributors to reproduce
Licensed Crystal Report for use and distribution by the Distributor pursuant to
this Section 5, and shall be entitled to sublicense End Users to reproduce
Licensed Crystal Report for use pursuant to this Section 5 by the End User or
its affiliated companies (e.g., site, enterprise, or multiple-seat licenses).
Except as may be expressly provided herein, there shall be no restrictions
whatsoever on which distribution channels VERITAS may use.

   5.4   Support for Licensed Crystal Reports. VERITAS may, at its sole option,
(i) provide first-tier technical and help desk support to End Users receiving
Licensed Crystal Reports from VERITAS or its Distributors, in which case Seagate
shall provide Seagate's standard second-tier technical support to VERITAS to
assist VERITAS technical support personnel in answering questions and resolving
problems regarding Licensed Crystal Reports reported by End Users; or (ii) upon
written request, require Seagate to provide first-tier technical and help desk
support to End Users receiving Licensed Crystal Reports from IMG or its
Distributors.

   5.5   Existing Documentation. VERITAS shall be entitled to retain, and to
continue to reproduce, use, and modify, all user documentation, technical
documentation, and other materials in its possession pertaining to Licensed
Crystal Reports, in support of the license granted to VERITAS in this Section 5.
At VERITAS' request, IMG will provide to VERITAS then existing updates to, or
new versions of, any of these materials.

   5.6   No Warranty. Licensed Crystal Reports is licensed to VERITAS pursuant
to Section 5.1 above "AS IS" AND WITHOUT WARRANTY, AND IMG DISCLAIMS

                                       10

<PAGE>

ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

5.7   No Liability. IN NO EVENT SHALL VERITAS HAVE ANY LIABILITY, DIRECT,
INDIRECT, CONSEQUENTIAL, OR OTHERWISE, TO IMG ARISING OUT OF VERITAS'
DISTRIBUTION OR USE OF LICENSED CRYSTAL REPORTS PURSUANT TO THIS SECTION.

6.   License Grants.

   6.1   Licenses.

       (a)   VERITAS hereby grants to IMG, under all copyrights and other
intellectual property rights pertaining to the Base Software Products, a
nonexclusive, worldwide license (i) to reproduce, use, modify and prepare
derivative works and compilations of the Base Software Products (including the
Source Code thereof), only to achieve and ensure compatibility of the Base
Software Products with IMG Products, and for support and maintenance purposes;
(ii) to reproduce, have reproduced, use, display, and distribute the Base
Software Products (including derivative works and compilations prepared
pursuant to clause (i)), in object code or executable form, directly to End
Users and/or to or through Distributors, provided that IMG's right to distribute
Base Software Products shall be limited to distribution of Base Software
Products bundled with IMG products which are bona fide IMG products and which
add value to the Base Software Products; (iii) to reproduce, have reproduced,
use, display and prepare derivative works and compilations of the Documentation,
and to distribute this Documentation and derivative works and compilations
thereof, directly to End Users and/or to or through Distributors; and (iv) to
sublicense Distributors to exercise the rights in the preceding clauses (ii) and
(iii), including the right to grant further sublicenses. IMG agrees, however,
not to prepare a derivative work, of a Base Software Product, that constitutes a
product comparable to a VERITAS OEM Software Product that is a full featured
version of that Base Software Product.

       (b)   VERITAS hereby grants to IMG, under all copyrights and other
intellectual property rights pertaining to the OEM Software Products, a
nonexclusive (except as set forth in Section 6.6 below), worldwide license (i)
to reproduce, use, modify and prepare derivative works and compilations of the
OEM Software Products (including the Source Code thereof), only to achieve and
ensure compatibility of the OEM Software Products with IMG Products, and for
support and maintenance purposes; (ii) to reproduce, have reproduced, use,
display, and distribute the OEM Software Products (including derivative works
and compilations prepared pursuant to clause (i)), in object code or executable
form, directly to End Users and/or to or through Distributors; (iii) to
reproduce, have reproduced, use, display and prepare derivative works and
compilations of the Documentation, and to distribute this Documentation and
derivative works and compilations thereof, directly to End Users and/or to or
through Distributors; and (iv) to

                                       11

<PAGE>

sublicense Distributors to exercise the rights in the preceding clauses (ii) and
(iii), including the right to grant further sublicenses.

       (c)   VERITAS hereby grants to IMG, under all copyrights and other
intellectual property rights pertaining to the Application Software Products, a
nonexclusive, worldwide license (i) to reproduce, use, modify and prepare
derivative works and compilations of the Application Software Products
(including the Source Code thereof), only to achieve and ensure compatibility of
the Application Software Products with IMG Products, and for support and
maintenance purposes; (ii) to reproduce, have reproduced, use, display, and
distribute the Application Software Products (including derivative works and
compilations prepared pursuant to clause (i)), in object code or executable
form, directly to End Users and/or to or through Distributors; (iii) to
reproduce, have reproduced, use, display and prepare derivative works and
compilations of the Documentation, and to distribute this Documentation and
derivative works and compilations thereof, directly to End Users and/or to or
through Distributors; and (iv) to sublicense Distributors to exercise the rights
in the preceding clauses (ii) and (iii), including the right to grant further
sublicenses.

       (d)   IMG shall be entitled to retain contractors and consultants in
connection with the exercise of the above Source Code rights, provided that such
contractors and consultants are subject to confidentiality obligations
comparable to those to which IMG is obligated pursuant to Section 12 below.

       (e)   The license grants in this Section 6.1 include, without limitation,
a license under all current and future patents owned by or licensed to VERITAS,
to the extent necessary to exercise any of the foregoing rights. IMG will be
entitled to reproduce its own Software Copies, and/or to obtain Software Copies
from VERITAS as set forth in Section 7 below for Software Products for which
VERITAS offers Media Kits.

   6.2   Delivery of Software. Upon IMG's request in each case, VERITAS shall
promptly provide to IMG (i) at IMG's option, one complete and accurate "golden
master" object code or executable copy of any or all of the Software Products
listed in Exhibit A and one complete and accurate copy of the associated
Documentation, and/or (ii) at IMG's option, one copy of the Source Code for that
Software Product. Upon completion of development of each additional Software
Product (including each Update), VERITAS shall provide to IMG one complete and
accurate "golden master" object code or executable copy of that Software Product
(or Update) and one complete and accurate copy of the associated Documentation,
for evaluation and use by IMG. If IMG has requested the Source Code for any
Updated Software Product, or if IMG requests the Source Code for a new Software
Product, then VERITAS shall also provide to IMG the Source Code for the Update
or Software Product. It is understood, however, that some Software Products may
include portions licensed from third parties, for which VERITAS does not have
the Source Code, or is not permitted to sublicense the Source Code, and that
VERITAS shall not be obligated to provide such Source Code to IMG. VERITAS
agrees, however, to use reasonable efforts to obtain the right to sublicense to
IMG any such Source Code which VERITAS does have.

                                       12

<PAGE>

     6.3  End User Licensing. IMG will use an End User license agreement for
Software Products that includes provisions similar, as to protection of VERITAS'
interests, to Sections 2, 3, and 7 of Exhibit C hereto. It is understood and
agreed that, without limitation, this may be (i) a "shrinkwrap" agreement that
appears on or in the software package, (ii) an online agreement that appears on
the End User screen when the software is first used, and/or (iii) a "web wrap"
agreement that appears before, or in connection with, the End User's electronic
receipt of the software.

     6.4  Use of Distributors. IMG shall be entitled to distribute Software
Products directly to End Users and/or through Distributors, in its discretion.
IMG shall be entitled to sublicense Distributors to reproduce Software Products
for use and distribution by the Distributor, and shall be entitled to sublicense
End Users to reproduce Software Products for use by the End User or its
affiliated companies (e.g., site, enterprise, or multiple-seat licenses). Except
as may be expressly provided herein, there shall be no restrictions whatsoever
on which distribution channels IMG may use.

     6.5  License Keys. When necessary, VERITAS will supply IMG with all License
Keys required by IMG to exercise the rights and licenses granted to IMG.

     6.6  Marketing Collateral. VERITAS will provide IMG with marketing
materials, brochures, graphics, and all other similar existing materials, which
IMG shall be entitled to copy and modify for use in connection with marketing
the Software Products. For VERITAS-branded Software Products, VERITAS will
provide to IMG such quantities of materials as IMG may reasonably require.

     6.7  Trademarks. IMG will market and distribute the VERITAS Application
Software Products under the applicable VERITAS trademarks. IMG will have the
right to market and distribute the Base Software Products and OEM Software
Products under IMG trademarks, under VERITAS trademarks, under third party
trademarks, or, if agreed, co-branded with VERITAS' and IMG's trademarks.
VERITAS hereby grants to IMG a non-exclusive license to use "VERITAS," both the
name and in the stylized form used by VERITAS, and the applicable Software
Product trademarks (the "Trademarks") in connection with IMG's distribution,
advertising and promotion of the Software Products. IMG's use shall be in
accordance with the applicable law and VERITAS' reasonable policies regarding
advertising and trademark usage as established from time to time, but only to
the extent such policies are communicated in writing to IMG with adequate
notice.

     6.8  Product Discontinuance. VERITAS has the right to discontinue any
Software Product, or the availability of Media Kits for any Software Product,
upon thirty (30) days prior written notice to IMG. This shall not, however,
affect IMG's and its Distributors' and other sublicensees' right to continue to
make and distribute Software Copies made by such parties pursuant to Section 6.1
above, provided that IMG shall not, after such discontinuance, market or
distribute any discontinued Software Product under

                                       13

<PAGE>

VERITAS' trademarks. VERITAS shall provide IMG at least twelve (12) months prior
written notice of discontinuance of support for any Software Product.

     6.9  Ownership.

        (a)  Subject to the rights and licenses granted herein and except for
the IMG Developments, VERITAS shall retain its ownership of the Software
Products and Documentation supplied to IMG by VERITAS. The rights granted to
IMG are nonexclusive, and, except as set forth in Section 6.6 below, VERITAS
reserves the right to distribute the Software Products directly, and indirectly
through OEMs, distributors, integrators, or otherwise.

        (b)  Subject to VERITAS' retention of ownership of the underlying
Software Product, IMG and VERITAS shall jointly and equally own all Software
Product modifications, and other developments resulting in derivative works,
prepared by or for IMG pursuant to Section 6.1 above and all intellectual
property rights with respect thereto arising out of such developments, with no
duty to account, and IMG hereby irrevocably transfers and assigns, and agrees to
transfer and assign, such joint ownership to VERITAS. IMG agrees to execute such
documents, render such assistance, and take other action as VERITAS may
reasonably request, at VERITAS' expense, to apply for, register, perfect,
confirm and protect VERITAS' rights in the jointly owned developments, including
without limitation an assignment of copyright. IMG hereby waives any and all
moral rights, including any right to identification of authorship or limitation
on subsequent modification, that IMG (or its employees, agents or consultants)
has or may have in any such jointly owned developments.

7.   Orders For Media Kits and License Key Forms

     7.1  Orders. For each Media Kit and License Key IMG desires to acquire from
VERITAS, IMG shall place a written zero dollar purchase order with VERITAS. All
orders placed with VERITAS for the Media Kits and/or License Key forms shall be
subject to acceptance by VERITAS, which acceptance shall not be unreasonably
withheld or delayed. If VERITAS is unable to accept a proposed delivery date,
VERITAS shall propose an alternative date as soon as possible after the
requested date. If orders for the Media Kits and/or License Keys exceed VERITAS'
inventory, VERITAS shall allocate available inventory on a basis that provides
IMG no lesser priority than any other customer.

     7.2  Forecast. IMG agrees to submit to VERITAS an initial Media Kit order
forecast (in Software Product units) for the first six months commencing after
the Effective Date of this Agreement, and to update the six (6) month forecast
fifteen (15) days after the beginning of each calendar quarter.

     7.3  Shipments. All shipments are F.O.B. VERITAS' facility or VERITAS'
designated warehouse facility. Shipments will be any ground carrier unless the
order specifies otherwise. Media Kits and License Key forms will be shipped
within ten (10) working

                                       14

<PAGE>

days from the date ordered by IMG. IMG shall pay for all shipping costs
associated with shipping Media Kits from VERITAS to IMG.

     7.4  New Versions. VERITAS may, at its sole discretion, modify the Software
Products. Once a new version of the Software Product begins shipping, IMG has
sixty (60) days from first VERITAS shipment date or from written notification
date, whichever is later, to return Media Kit inventory of the prior release at
its expense. Returned packages will be swapped by VERITAS unit-for-unit with the
Software Product for the new release of the same Software Product and shipped to
IMG at VERITAS' expense. Only unopened packages will be accepted.

     7.5  Warranty. VERITAS warrants that, until ninety (90) days after delivery
to the End User, each Media Kit will be free of defects in materials and
workmanship. VERITAS' exclusive obligation shall be to promptly replace each
defective Media Kit returned to VERITAS during the warranty period. IMG shall
obtain a return materials authorization (RMA) from VERITAS for each return,
which RMA shall not be unreasonably withheld or delayed. VERITAS shall be
responsible for all associated shipping costs.

8.   Development by VERITAS.

     8.1  Development.

     (a)   From time to time during the term of this Agreement, IMG may wish to
develop compatibility with IMG Products new products or technologies, additional
features, derivative technologies, or enhancements of the Software Products
(e.g., for IMG requirements not satisfied by VERITAS' then current Software
Product offerings), and/or to ensure or achieve integration with IMG products.
Each product feature or other development pursuant to this section will be made
available to IMG either as standard VERITAS Software Product or, if VERITAS
elects not to release such a standard Software Product, as a special IMG
version.

     (b)   For each development requested by IMG, VERITAS will, within thirty
(30) days after IMG's request, provide IMG with an initial "Executive Response"
as to whether VERITAS intends to perform such development. VERITAS shall not
unreasonably refuse to perform such development. If VERITAS responds that it
intends to perform such development, VERITAS shall, in a timely fashion,
commence work on preparation of a proposed Statement of Work, and in a timely
fashion provide to IMG a good faith proposed Statement of Work. If both parties
determine that the development should proceed, then the parties shall,
diligently and in good faith, and in a timely fashion negotiate and complete the
Statement of Work for that development, including a reasonable Development
Schedule, in accordance with VERITAS' then-current "VERSE" software development
guidelines. At any time during preparation of the Statement of Work, either
party may decline to proceed with the development. If the parties agree on a
Statement of Work, VERITAS will in a timely fashion assign a competent,
appropriately staffed development team to perform such development and will
commence the development. IMG will not unreasonably withhold its consent to
extensions of these time

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<PAGE>

periods when the complexity or extent of the requested development necessarily
requires longer periods, so long as VERITAS is diligently endeavoring to
complete these activities in a timely fashion.

     (c)   Each development team assembled and/or assigned by VERITAS, pursuant
to Section 8.1(b) or 8.1(c) above, shall be comparable in expertise to other
effective development teams assembled or assigned by VERITAS to high priority
development projects.

     (d)   Without limitation, IMG shall be entitled to develop, or have
developed, any work requested by IMG pursuant to this section which VERITAS does
not perform. If this work pertains to an Application Product, then the license
to IMG, pursuant to Section 6.1(c) above (and particularly clause (i) thereof),
with respect to that Application Product, shall be deemed to include the right
to perform such work, and the ownership provisions of Section 6.9(b) shall
extend thereto.

  8.2   Delivery and Acceptance.

     For each Statement of Work:

     (a)   VERITAS shall use diligent efforts to complete each Milestone, and to
deliver to IMG all applicable Deliverables, in accordance with the Development
Schedule. Upon completion of each Milestone, VERITAS shall deliver to IMG all
applicable Deliverables, including documentation, for evaluation by IMG pursuant
to Section 8.2(b) below.

     (b)   Upon delivery to IMG of the Deliverables for each Milestone,
including related documentation, IMG shall evaluate such Deliverables for
conformity to the acceptance criteria in the Statement of Work and conformity in
all material respects to the Specifications. IMG shall provide VERITAS within
thirty (30) days (or, if so specified, the applicable time period specified in
the Statement of Work) after delivery of such materials with written acceptance
thereof, or a statement of applicable defects to be corrected. VERITAS shall
promptly correct such defects and return the corrected Deliverables for
retesting and reevaluation, and IMG shall within fifteen (15) days (or, if so
specified), the applicable time period specified in the Statement of work) after
such redelivery provide VERITAS with written acceptance or a statement of
defects. If IMG has not accepted any Milestone within sixty (60) days of the
applicable Milestone completion date set forth in the Development Schedule, then
the parties shall meet to determine, in good faith, a mutually acceptable
corrective plan. If IMG determines that the parties are unable to agree on a
corrective plan, or if VERITAS fails to perform its obligations in accordance
with any agreed corrective plan, then IMG may, upon written notice to VERITAS,
elect to terminate the Statement of Work immediately on notice to VERITAS. Until
such election to terminate by IMG, VERITAS shall continue to attempt to correct
the defects and provide conforming Deliverables. Upon any such termination,
VERITAS shall refund to IMG all amounts paid to VERITAS pursuant to that

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<PAGE>

Statement of Work. Any failure of IMG to perform its obligations in any
Statement of Work shall result in a day-for-day extension of VERITAS'
obligations in that Statement of Work which are dependent on such performance by
IMG.

  8.3   Royalties for Distribution of Developments. For IMG Developments
resulting in new versions of Software Products, the royalties payable by IMG
shall be based on the VERITAS the current list price for that new version, as
set forth in Section 9.1(c) below. For IMG Developments resulting in new
products, the parties will agree upon any royalties to be paid to VERITAS for
distribution by IMG of such new products. Any such royalties will be reasonable
and will reflect IMG's most favored pricing status pursuant to Section 9.8
below. IMG will be entitled to distribute such completed products pending
completion of negotiation of any royalty amounts.

  8.4   Ownership of Developments. IMG and VERITAS will jointly and equally
own each development made pursuant to this Section 8, and all intellectual
property rights with respect thereto, with no duty to account, and VERITAS
hereby irrevocably transfers and assigns, and agrees to transfer and assign,
such joint ownership to IMG. VERITAS agrees to execute such documents, render
such assistance, and take such other action as IMG may reasonably request, at
IMG's expense, to apply for, register, perfect, confirm, and protect IMG's
rights in the jointly owned developments, including without limitation an
assignment of copyright. VERITAS hereby waives any and all moral rights,
including any right to identification of authorship or limitation on subsequent
modification, that VERITAS (or its employees, agents or consultants) has or may
have in any such jointly owned developments.

9.     Payments to VERITAS.

    9.1   Royalty.

         (a)     IMG agrees to pay to VERITAS the applicable royalty for each
Software Product copy made (or acquired from VERITAS as a Media Kit) and
shipped by IMG (or, if the copy is made by a IMG Distributor, for each such copy
shipped by the Distributor) (in each case, other than replacement, backup, or
archival copies) net of returns, provided that no royalty shall be payable with
respect to (i) Software Products provided for demonstration, support,
promotional, evaluation (e.g., "Beta"), or marketing purposes, or for use for a
limited period for evaluation; (ii) Software Products provided as warranty,
maintenance, or other replacements; or (iii) Software Products used by IMG or
its Affiliates as End Users.

         (b)     The royalty payable for derivative works of Software Products
prepared by IMG (or for IMG, except pursuant to Section 8 above) shall be the
same as the royalty payable on the underlying Software Product on which the
derivative work is based.

         (c)     It is understood that royalties for OEM Software Products and
Application Software Products are normally a percentage of VERITAS' then current
list

                                       17

<PAGE>

price for that Software Product, and that a different pricing model will be
established for Base Software Products.

    9.2     Internal Use.  IMG and its Affiliates shall be entitled to reproduce
and use the Software Products as End Users at no charge and without restriction
as to number of copies or users.

    9.3     Royalty Payments.  Royalty payments shall be due within forty-five
(45) days after the end of each IMG fiscal quarter, based on Software Copies
distributed by IMG during that quarter. Royalty payments shall be accompanied by
a report stating the number of royalty bearing units which IMG shipped in that
quarter.

    9.4     Development Fees.

         (a)     For the development services described in Section 8 above, IMG
will pay VERITAS at the "Annual Rate". The initial Annual Rate shall be one
hundred eighty thousand dollars ($180,000) per person-year. Commencing January
1, 2002, the Annual Rate shall be adjusted to equal the product of the then
current Annual Rate multiplied by a fraction, the numerator of which is the
Consumer Price Index published for the December immediately preceding the
January 1 in question and the denominator of which is the Consumer Price Index
published for the immediately preceding December; provided, however, that any
such increase in the Annual Rate shall not be greater than seven percent (7%) of
the immediately preceding Annual Rate.

         (b)     IMG will recover any development fees or other NRE charges paid
to VERITAS by a fifteen percent (15%) reduction in the royalties paid by IMG to
VERITAS, with respect to the product(s) resulting from that development, until
all such amounts are recovered by IMG. Any amounts not so recovered by IMG upon
termination of this Agreement shall be retained by VERITAS.

    9.5     Support Fees.  For the support, maintenance, error correction, and
training services to be provided by VERITAS pursuant to this Agreement
(including without limitation to IMG and its Affiliates as End Users), IMG shall
pay, to VERITAS, VERITAS' standard fees therefor, provided that the fees to IMG
in its capacity as an OEM, and not as an End User, shall be no higher than the
support, maintenance, or error correction fees charged by VERITAS to any
similarly situated third party.

    9.6     VERITAS Audit Rights.  Until three (3) years after the applicable
royalty bearing event, VERITAS shall at any time, on at least ten (10) business
days prior notice to IMG, be entitled to retain an independent certified public
accounting firm to audit the books and records of IMG pertaining to the payment
of royalties to VERITAS hereunder, for the sole purpose of confirming the
accuracy of the royalty payments and no more frequently than once in any twelve
(12) month period. Any such audit shall be performed at VERITAS' expense during
normal business hours and, at IMG's option, subject to the accounting firm's
agreement to comply with confidentiality obligations comparable to those in
Section 16 below. The accounting firm shall not, however, be prohibited from

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<PAGE>

reporting to VERITAS the results of the audit. In the event of any discrepancy,
the applicable party shall promptly remit to the other party all amounts due.

    9.7     Currency.  All payments to VERITAS hereunder shall be in United
States dollars.

    9.8     Most Favored Pricing.  IMG will be entitled to purchase or license
each Software Product at the lowest rate or price at which VERITAS provides the
Software Product, or any similar competitive, or replacement Software Product,
to any similarly situated third party for similar volumes. VERITAS agrees that
if it charges a lower such royalty to any applicable third party during the term
of this Agreement for the same or any similar or competitive product, it will
immediately notify IMG in writing and IMG shall be entitled to amend this
Agreement to provide the lower royalty to IMG thereafter.

    9.9     IMG Audit Rights. IMG shall at any time, on at least ten (10)
business days prior notice to VERITAS, be entitled to retain an independent
certified public accounting firm to audit the books and records of VERITAS, for
the sole purpose of confirming VERITAS' compliance with Sections 9.5 and/or 9.8.
Any such audit shall be performed at IMG's expense during normal business hours
and, at IMG's option, subject to the accounting firm's agreement to comply with
confidentiality obligations substantially equivalent to those in Section 16
below. The accounting firm shall not, however, be prohibited from reporting to
IMG the results of the audit. Any adjustment resulting from an audit shall be
retroactive to the date when IMG was entitled to the lower development fee or
royalty, as applicable, pursuant to this Section 9.

    9.10    Taxes.   IMG will be responsible for all sales, use, or similar
taxes levied on IMG's purchase of Media Kits, or on IMG's payment of royalties
or other fees to VERITAS. With respect to sales of Media Kits by VERITAS to non-
U.S. IMG Affiliates, the parties will cooperate to eliminate any withholding
tax, or to provide for a company with the opportunity to obtain a tax credit
thereon to pay the tax.

10.     Marketing and Cooperation.

    10.1    Press Release.  IMG and VERITAS agree to issue a joint press release
within fifteen (15) days after the Effective Date. The content of this press
release shall be mutually agreed, and the content of future press releases,
pertaining to amendments to this Agreement, shall be mutually agreed, except to
the extent a party believes, in good faith, that unilateral disclosure
(including disclosure prior to such agreement as to content) is required by law.

    10.2    Marketing Plan.  The parties will engage in cooperative joint
marketing efforts as mutually agreed. Unless otherwise agreed, the parties will
share the expenses for such efforts equally. These efforts may include, without
limitation, joint press releases, joint customer calls, marketing campaigns, Web
pages, and trade shows.

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<PAGE>

    10.3    Co-Branding of Products. From time to time, the parties may agree to
sell co-branded products, on terms and conditions to be mutually determined.

    10.4    Access to New Products.  VERITAS will provide IMG with access to new
products and technology no later than it provides such access to any third
party, and will use its reasonable efforts to provide earlier access to IMG on a
"first look" basis.

    10.5    Seagate Technology, Inc. Restrictions.  The parties acknowledge
that, as an Affiliate of Seagate, IMG is subject to the restrictions of Section
6.8 of the Development and License Agreement between Seagate and VERITAS. That
Section 6.8 shall not apply to (i) the activities of IMG pursuant to this
Agreement, or (ii) IMG (or its successor) if and when IMG is no longer an
Affiliate of Seagate.

11.     Software Support, Maintenance, and Training.  VERITAS agrees to provide
to IMG support, maintenance, and training for the Software Products in
accordance with Exhibit E. VERITAS will make available its standard end user
support to IMG and its Affiliates as End Users.

12.     Term and Termination.

    12.1    Term.  This Agreement shall commence on the Effective Date and shall
continue in full force and effect for an initial term of three (3) years unless
and until earlier terminated as set forth herein. This Agreement shall
automatically renew for additional twelve (12) month periods unless either party
gives written notice of its intent to terminate or renegotiate this Agreement to
the other party at least sixty (60) days prior to the end of the then current
term.

    12.2    Default.  If either party defaults in the performance of any of its
material obligations hereunder and if any such default is not corrected (or, in
the case of defaults incapable of such cure, the defaulting party takes
reasonable actions to minimize the effects of the default) within forty-five
(45) days after it shall have been called to the attention of the defaulting
party, in writing, by the other party, then the other party, at its option, may,
in addition to any other remedies it may have, thereupon terminate this
Agreement by giving written notice of termination to the other party, provided
that any such termination by VERITAS shall not be effective unless and until
adjudication by a court of competent jurisdiction that IMG has materially
breached this Agreement.

   12.3     Insolvency. This Agreement may be terminated by either party, on
notice, (i) upon the institution by the other party of insolvency, receivership
or bankruptcy proceedings, or any other proceedings for the general settlement
of all or substantially all of its debts, (ii) upon the institution of such
proceedings against the other party, which are not dismissed or otherwise
resolved in its favor within sixty (60) days thereafter, (iii) upon the other
party's making a general assignment for the benefit of creditors, or (iv) upon
the other party's dissolution or ceasing to conduct business as a going concern,
or upon taking corporate action to dissolve or to cease business as a going
concern.

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<PAGE>

   12.4  Survival. Except as may be otherwise expressly set forth herein, the
parties' rights and obligations pursuant to Sections 6.9, 7.5, 8.4, 9.1 and 9.3
(as to distribution prior to the effective date of termination or expiration),
2, 3, 4, 5, 13, 14, 15, 16, and 17 shall survive any termination or expiration
of this Agreement. In addition, the parties' rights and obligations pursuant to
Section 11 shall survive until twelve (12) months after the effective date of
termination or expiration. After termination or expiration, IMG shall be
entitled to retain and use a reasonable number of Software Copies, and
Documentation, for support and maintenance purposes. In addition, VERITAS will
cooperate with IMG to enable IMG to continue to distribute Software Products for
a reasonable time to effect an orderly phase out of such distribution. All
Software Product End User licenses, and IMG's and its Affiliates' right to use,
as End Users, Software Copies existing as of the effective date of termination
or expiration, shall survive perpetually.

13.   Representations and Warranties.

   13.1  VERITAS represents and warrants that it has the right, power, and
authority to enter into and perform this Agreement, without breach of or
conflict with any other agreement or obligation of VERITAS.

   13.2  VERITAS represents and warrants that it owns the Software Products and
Documentation or otherwise has the right to grant to IMG the rights and licenses
granted in this Agreement, provided that this representation and warranty shall
not apply to those Software Products acquired by VERITAS from IMG pursuant to
the Merger Agreement, as set forth in Exhibit F, but further provided that the
preceding exclusion shall not apply to modifications or additions in the
Software products made by or for VERITAS.

   13.3  VERITAS represents and warrants that (i) to the best of its knowledge
and belief, the Software Products and Documentation do not infringe any
intellectual property right, and (ii) VERITAS is not aware of any infringement
claim with respect to the Software Products or Documentation.

   13.4  VERITAS warrants that the occurrence in or use by the Software Products
of dates on or after January 1, 2000 ("Millennial Dates") will not adversely
affect its performance with respect to date-dependent data, computations,
output, or other functions (including, without limitation, calculating,
comparing and sequencing) and that the Software Products will create, store,
process and output information related to or including Millennial Dates without
error or omissions. VERITAS warrants that the Software products include calendar
year 2000 date conversion and compatibility capabilities, including, but not
limited to, date data century recognition, same century and multiple century
formula and date value calculations, and user interface date data values that
reflect the century, and that the Software Products will (i) manage and
manipulate data involving dates, including single century and multiple century
dates, and will not cause an abnormal abend or abort or result in the generation
of incorrect values or invalid output involving such dates; and (ii) include the
indication of the correct century in

                                       21

<PAGE>

all date-related user interface functionalities; and (iii) include the
indication of the correct century in all date-related system-to-system or
application-to-application data interface functionalities, provided that this
warranty shall not apply to those Software Products acquired by VERITAS from IMG
pursuant to the Merger Agreement, as set forth in Exhibit F, but further
provided that the preceding exclusion shall not apply to modifications or
additions in the Software Products made by or for VERITAS.

   13.5. VERITAS represents and warrants that each Software Product, as and
when delivered by VERITAS, does not include any time bombs or other devices
intended to prevent use of the Software Product. VERITAS also represents and
warrants that it uses reasonable efforts to detect and eliminate code intended
to damage, interfere with, or otherwise adversely affect computer programs, data
files, or hardware without the consent or intent of the computer user, including
without limitation self-replicating and self-propagating programming
instructions commonly called viruses and worms, provided that this
representation and warranty shall not apply to those Software Products acquired
by VERITAS from IMG pursuant to the Merger Agreement, as set forth in Exhibit F,
but further provided that the preceding exclusion shall not apply to
modifications or additions in the Software Products made by or for VERITAS.

   13.6  Except as set forth in Section 7.5 above, VERITAS PROVIDES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIMS ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE
SOFTWARE PRODUCTS AND DOCUMENTATION.

   13.7  The warranty made by VERITAS in Section 13.4 shall not apply to, and
VERITAS will have no liability or responsibility for, any defect, error or
noncompliance in the Software Products attributable to (1) any modifications to
or repair of the Software Products made by IMG, (2) operation of the Software
products in conjunction with software or hardware not specified for use with the
Software Products in the written specifications or documentation provided by
VERITAS, (3) misuse of the Licensed Software or use of the Licensed Software in
a manner in violation of that specified in the written specifications or
documentation provided by VERITAS.

   13.8  IMG represents and warrants that it has the right, power, and
authority to enter into and perform this Agreement, without breach of or
conflict with any other agreement or obligation of IMG.

14.  Indemnities.

  14.1  Infringement Indemnity. VERITAS, at its sole expense, will defend any
action brought against IMG, any IMG Distributors, or their End User customers
("Indemnified Parties") to the extent based on a claim that any Software Product
or Documentation infringes any patent, copyright, trade secret, or other

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<PAGE>

intellectual property right. VERITAS will pay any award against the Indemnified
Parties, or settlement entered into on the Indemnified Parties' behalf, and will
indemnify and hold IMG harmless against all liability, costs, expenses, and
direct damages suffered or incurred by IMG, based on such infringement or claim
thereof, provided however that IMG shall notify VERITAS promptly in writing of
the claim, shall provide reasonable assistance (at VERITAS' expense) in
connection with the defense and/or settlement thereof, and shall permit VERITAS
to control the defense and/or settlement thereof. Any settlement which restricts
any of IMG's rights, licenses, or activities, or requires the payment of money
by IMG (whether or not such payment is indemnified hereunder) shall be subject
to IMG's prior written approval, which approval shall not be unreasonably
withheld. IMG shall be entitled to retain, at its expense so long as VERITAS
performs its obligations pursuant to this section, counsel to participate in the
defense and settlement of any claim. VERITAS shall have no liability to the
extent the alleged infringement is caused by any modification of the Software
Products or Documentation other than by VERITAS, or by combination of the
Software Products or Documentation with IMG products or other non-VERITAS
programs, where the unmodified Software Products or Documentation alone would
not have given rise to the claim. In the case any such excluded claim IMG shall
defend and indemnify VERITAS to the same extent, and subject to the same
conditions, as provided herein. The foregoing states the exclusive remedy of
VERITAS and the sole liability of IMG for intellectual property infringement.

  14.2 VERITAS Infringement Options. In the event any Software Product or
Documentation is held to infringe any intellectual property right, or if use or
distribution of the Software Product or Documentation is enjoined, then VERITAS
shall, at its sole expense, use diligent efforts to (i) appropriately modify the
Software Product and/or Documentation licensed hereunder to eliminate the
infringement, or substitute another Software Product and/or Documentation which
does not infringe any third party intellectual property rights, provided that
the modified or substitute Software Product and Documentation is equivalent in
all material respects; or (ii) obtain a license with respect to the applicable
third party intellectual property rights. In the event that VERITAS is not able
to achieve (i) or (ii) above, VERITAS shall refund to IMG all payments made by
IMG hereunder with respect to affected Software Copies.

  14.3 Exclusive Remedy. Except as set forth in Section 14.4 with respect to
Section 9.3, the foregoing states the exclusive remedy of IMG and the sole
liability of VERITAS for intellectual property infringement.

  14.4 Indemnity. VERITAS will indemnify and hold IMG harmless against all
liability, costs, and expenses (including without limitation attorneys fees)
arising out of any claim against IMG arising out of any breach by VERITAS of any
of the representations or warranties set forth in Sections 13.1, 13.2 and 13.3
above.

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<PAGE>

15.  Limitation of Liability.

  IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR LOST PROFITS OR ANY
CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES, HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, ARISING OUT OF THIS AGREEMENT. The foregoing
limitations, however, (i) shall not limit either party's obligations, with
respect to liability to third parties pursuant to Section 14 above, and (ii)
shall not affect either party's liability, if any, for contribution or indemnity
with respect to third party claims for personal injury, death, or physical
damage to property.

16.  Confidentiality.

  16.1 Confidential Information. As used in this Agreement, the term
"Confidential Information: shall mean program source code and associated
technical documentation and any information disclosed by one party to the other
pursuant to this Agreement which is in written, graphic, machine readable or
other tangible form and is marked "Confidential", "Proprietary" or in some
other manner to indicate its confidential nature. Confidential Information may
also include oral information disclosed by one party to the other pursuant to
this Agreement, provided that such information is designated as confidential at
the time of disclosure and is reduced to writing by the disclosing party within
a reasonable time (not to exceed thirty (30) days) after its oral disclosure,
and such writing is marked in a manner to indicate its confidential nature and
delivered to the receiving party.

  16.2 Confidentiality. Each party shall treat as confidential all
Confidential Information of the other party, shall not use such Confidential
Information except as set forth herein, and shall use reasonable efforts not to
disclose such Confidential Information to any third party except as may be
necessary or useful in connection with the exercise of rights or the
performance of obligations pursuant to this Agreement, and subject to
confidentiality obligations comparable to those set forth in this Section 16.
Without limiting the foregoing, each of the parties shall use at least the
same degree of care which it uses to prevent the disclosure of its own
confidential information of like importance to prevent the disclosure of
Confidential Information disclosed to it by the other party under this
Agreement. Each party's obligations pursuant to this section shall expire, with
respect to any Confidential Information, four (4) years after the initial
disclosure of that Confidential Information to that party.

  16.3 Exceptions. Notwithstanding the above, neither party shall have
liability to the other with regard to any Confidential Information of the other
which:

       (i)  was in the public domain at the time it was disclosed or has
become in the public domain through no fault of the receiving party;

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<PAGE>

      (ii) was known to the receiving party, without confidentiality
restriction, at the time of disclosure;

     (iii) is disclosed with the prior written approval of the
disclosing party;

      (iv) was independently developed by the receiving party without
any use of the Confidential Information;

       (v) becomes known to the receiving party, without restriction, from
a source other than the disclosing party without breach of this Agreement by the
receiving party and otherwise, to the best of the receiving party's knowledge,
not in violation of the disclosing party's rights; or

      (vi) is disclosed generally to third parties by the disclosing party
without restrictions similar to those contained in this Agreement.

In addition, neither party shall have liability pursuant to this section for
disclosures required by the order or requirement of a court, administrative
agency, or other governmental body; provided, that such party shall provide
prompt, advanced notice thereof to enable the other party to seek a protective
order or otherwise prevent such disclosure.

17.  General.

  17.1 Governing Law. This Agreement shall be governed by and interpreted in
accordance with the laws of the State of California, without reference to
conflict of laws principles.

  17.2 Confidentiality of Agreement. Each party shall be entitled to disclose
the existence of this Agreement, but agrees that the terms and conditions of
this Agreement shall be treated as Confidential Information and shall not be
disclosed to any third party; provided, however, that each party may disclose
the terms and conditions of this Agreement.

       (i) as required by an court or other governmental body;

      (ii) as otherwise required by law;

     (iii) to legal counsel of the parties;

      (iv) in confidence, to banks, investors and other financing sources
and their advisors;

       (v) in connection with the enforcement of this Agreement or rights

                                       25

<PAGE>

under this Agreement; or

      (vi) in confidence, in connection with an actual or prospective
merger or acquisition or similar transaction.

  17.3 Partial Invalidity. If any provision in this Agreement shall be found
or be held to be invalid or unenforceable in any jurisdiction in which this
Agreement is being performed, then the meaning of said provision shall be
construed, to the extent feasible, so as to render the provision enforceable,
and if no feasible interpretation would save such provision, it shall be severed
from the remainder of this Agreement, which shall remain in full force and
effect. In such event, the parties shall negotiate, in good faith, a substitute,
valid and enforceable provision which most nearly effects the parties' intent in
entering into this Agreement.

  17.4 Independent Contractors. The parties hereto are independent
contractors. Nothing contained herein or done in pursuance of this Agreement
shall constitute either party the agent of the other party for any purpose or
in any sense whatsoever, or constitute the parties as partners or joint
venturers.

  17.5 Modification. No alteration, amendment, waiver, cancellation or any
other change in any term or condition of this Agreement shall be valid or
binding on either party unless the same shall have been mutually assented to in
writing by both parties.

  17.6 Waiver. The failure of either party to enforce at any time any of the
provisions of this Agreement, or the failure to require at any time performance
by the other party of any of the provisions of this Agreement, shall in no way
be construed to be a present or future waiver of such provisions, nor in any way
affect the right of either party to enforce each and every such provision
thereafter. The express waiver by either party of any provision, condition or
requirement of this Agreement shall not constitute a waiver of any future
obligation to comply with such provision, condition or requirement.

  17.7 Assignment. This Agreement shall be binding upon and inure to the benefit
of the parties hereto and their respective successors and assigns; provided,
however, that neither party shall assign any of its rights, obligations, or
privileges (by operation of law or otherwise) hereunder without the prior
written consent of the other party. Notwithstanding the foregoing, however,
either party may assign this Agreement to a successor in interest (or its
equivalent) of all or substantially all of its relevant assets, whether by sale,
merger, or otherwise, provided that IMG shall not be entitled to so assign
this Agreement to a direct competitor of VERITAS. As of the Effective Date,
VERITAS' direct competitors are set forth in Exhibit G hereto. VERITAS shall be
entitled to update this list annually, subject to IMG's approval of the updated
list, which approval shall not be unreasonably withheld. Any attempted

                                       26

<PAGE>

assignment in violation of this section shall be void. Any assignee (by
operation of law or otherwise) shall, as a condition of such assignment, agree
in writing with the non-assigning party to perform the assigning party's
obligations pursuant to this Agreement.

  17.8 Notices. Any notice required or permitted to be given by either party
under this Agreement shall be in writing and shall be personally delivered or
sent by commercial courier service (e.g., DHL), or by first class mail
(certified or registered), or by telecopy confirmed by first class mail
(registered or certified), to the other party at its address first set forth
above, or such new address as may from time to time be supplied hereunder by the
parties hereto. If mailed, notices will be deemed effective three (3) working
days after deposit, postage prepaid, in the mail.

  17.9 Force Majeure. Notwithstanding anything else in this Agreement, and
except for the obligation to pay money, no default, delay or failure to perform
on the part of either party shall be considered a breach of this Agreement if
such default, delay or failure to perform is shown to be due to causes such as
strikes, lockouts or other labor disputes, riots, civil disturbances, actions or
inactions of governmental authorities or suppliers, epidemics, war, embargoes,
severe weather, fire, earthquakes, acts of God or the public enemy, nuclear
disasters, default of a common carrier, or similar causes beyond reasonable
control of the party charged with a default.

  17.10 No Third Party Beneficiaries. Unless otherwise expressly provided, no
provisions of this Agreement are intended or shall be construed to confer upon
or give to any person or entity other than VERITAS and IMG any rights, remedies
or other benefits under or by reason of this Agreement.

  17.11 Counterpart Originals. This Agreement may be executed in two (2) or
more English language counterparts or duplicate originals, all of which shall be
regarded as one and the same instrument, and which shall be the official and
governing version in the interpretation of this Agreement.

  17.12 Entire Agreement. The terms and conditions herein contained,
including exhibits, constitute the entire agreement between the parties and
supersede all previous agreements and understandings, whether oral or written
and including the parties' Term Sheet, between the parties hereto with respect
to the subject matter hereof.

                                       27

<PAGE>

      IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
signed by duly authorized officers or representatives as of the date first
above written.

SEAGATE SOFTWARE INFORMATION             VERITAS HOLDING CORPORATION
MANAGEMENT GROUP, INC.

By: /s/ ELLEN E. CHAMBERLAIN             By: /s/ MARK LESLIE
    ----------------------------             --------------------------------

Print Name: Ellen E. Chamberlain         Print Name:  Mark Leslie
            --------------------                     ------------------------

Title:      CFO                          Title:  President and CEO
       -------------------------                -----------------------------

                        VERITAS SOFTWARE CORPORATION

                        By: /s/ MARK LESLIE
                            ---------------------------------

                        Print Name:  Mark Leslie
                                    -------------------------

                        Title: President and CEO
                               ------------------------------

          [SIGNATURE PAGE FOR CROSS LICENSE AGREEMENT]

                                       28

<PAGE>

                                   EXHIBIT A

                               Software Products

All software product (including each new version and release thereof) offered
for sale, license, or distribution by VERITAS during the first ten (10) years of
the term of this Agreement, and including, without limitation:

A.   Base Software Products

     Volume Manager Lite
     File System Lite

B.   OEM Software Products

     Volume Manager Full
     File System Full
     Clustered Volume Manager
     Clustered File System

C.   Application Software Products

     NetBackup
     HSM
     Clustered Server
     Storage Replicator
     Storage Manager
     Storage Optimizer
     Editions

  "Software Products" also includes the products set forth in Exhibit F
  hereto. The parties shall, in good faith, classify each such product, and
  each new VERITAS product, as a Base Software Product, OEM Software
  Product, or Application Software Product.

                                       29

<PAGE>

                                   EXHIBIT B

                           Form of Statement of Work

                    [Attached]

                STATEMENT OF WORK (SOW)
            PROJECT DEFINITIONS AND DELIVERABLES
                _______________ PRODUCT

1. SCOPE
This Statement of Work documents the deliverables and timetable for the
__________ Product to be supplied to IMG. It defines the responsibilities and
deliverables of both parties in the execution of this project.

2. CONTACTS
---------------------------------------------------------------
          Technical Project       Program Manager
          Manager
---------------------------------------------------------------
VERITAS
---------------------------------------------------------------
IMG
---------------------------------------------------------------

3. PRODUCT OVERVIEW

4. FEATURES OF THE PRODUCT

5. DOCUMENTATION

6. VERITAS WORK/ACTIVITIES

7. IMG WORK/ACTIVITIES

8. VERITAS DEPENDENCIES

9. DELIVERABLES
---------------------------------------------------------------
Deliverable                   From        To          Date
---------------------------------------------------------------
---------------------------------------------------------------
---------------------------------------------------------------

                                       30

<PAGE>

                                   EXHIBIT C

                                End User License

                                   [Attached]

                                   IMPORTANT-
              READ THIS CAREFULLY BEFORE OPENING THE MEDIA PACKAGE
  DO NOT OPEN THE MEDIA PACKAGE OR USE THIS SOFTWARE UNTIL YOU HAVE READ THIS
  SOFTWARE LICENSE AGREEMENT. BY OPENING THE MEDIA PACKAGE (OR AUTHORIZING ANY
OTHER PERSON TO DO SO), YOU ACCEPT THE SOFTWARE LICENSE AGREEMENT. IF YOU DO NOT
   ACCEPT THE TERMS AND CONDITIONS OF THE SOFTWARE LICENSE AGREEMENT, YOU MAY
RETURN THE MEDIA PACKAGE AND ALL ACCOMPANYING ITEMS (INCLUDING WRITTEN MATERIALS
  AND BINDERS OR OTHER CONTAINERS), TO THE PLACE YOU OBTAINED THEM FOR A FULL
REFUND; OR YOU MAY WRITE, LICENSING DEPARTMENT, P.O. BOX 67427, SCOTTS VALLEY,
                                   CA 95067.

SEAGATE SOFTWARE LICENSE

1. GRANT OF LICENSE. Seagate Software, Inc. ("Seagate"), grants to you, the end
user, a personal, nonexclusive license to use one copy of this software program,
including any updates, additional modules, or additional software provided by
Seagate in connection therewith (the "Software"), solely for your own use, and
solely in accordance with the terms and conditions of this license agreement.
You may copy the Software into the memory of any computer, solely as necessary
to use the Software in accordance with this license agreement. You may use one
copy of the Software (Single Server or Enterprise Edition), and related
documentation (a) on a single backup server at any one time (b) you may use a
single copy of the agent/module Software on an unlimited number of workstations
connected to the backup server (c) you may use a single copy of the Remote
Admin. Utility on an unlimited number of workstations connected to the backup
server and (d) you may copy the software program into any computer-readable or
printed form for backup or modification purposes required in support of your use
of the software program.

2. COPYRIGHT AND COPIES. The Software (including any copy thereof), is owned by
Seagate or its suppliers and is protected by United States copyright and patent
laws and international treaty provisions. The Software copy is licensed, not
sold to you, and you are not an owner of any copy thereof. You may either (a)
make one copy of the Software solely for backup or archival purposes, or (b)
transfer the Software to a single hard disk provided you keep the original

                                       31

<PAGE>

solely for backup or archival purposes. You may not otherwise copy the Software,
and you may not copy the written materials accompanying the Software. Seagate
hereby reserves all rights not explicitly granted in this software license
agreement.

3. OTHER RESTRICTIONS. You may not rent or lease the Software, but you may
transfer the Software and accompanying written materials on a permanent basis
provided you retain no copies and the recipient agrees to the terms of this
Agreement. If the Software is an update, any transfer must include the update
and all prior versions. You may not modify or translate the Software. You may
not reverse engineer, decompile or disassemble the Software, except to the
extent expressly authorized by applicable law.

4. DUAL MEDIA. If the Software package contains more than one form of media,
such as a 3.5" diskette and a CD-ROM, then you may use only the media
appropriate for your single-user computer. You may not use the other media on
another computer or loan, rent, lease, or transfer them to another except as
part of the permanent transfer (as provided above), of all Software and written
materials.

5. LIMITED WARRANTY AND REMEDY. Seagate warrants the physical media (e.g.
diskette(s) or CD-ROM), and the physical documentation, to be free of defects in
materials and workmanship for a period of 90 days from the original purchase
date. If Seagate receives notification within this warranty period of any such
defects and such notification is determined to be correct, Seagate will, at its
sole option and discretion, repair or replace the media or documentation, or
provide you a full refund. The foregoing is your sole and exclusive remedy
arising out of this warranty. This limited warranty is void if the damage or
defect has resulted from accident, abuse or misapplication.

6. NO OTHER WARRANTIES. THE LIMITED WARRANTY ABOVE IS EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES FOR THE SOFTWARE AND DOCUMENTATION. SEAGATE MAKES NO OTHER
WARRANTS, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EXPRESSLY DISCLAIMS ALL
OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT FOR THE
SOFTWARE AND DOCUMENTATION.

7. LIMITED LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT AND UNDER NO LEGAL THEORY SHALL SEAGATE OR ITS SUPPLIERS BE LIABLE TO YOU
FOR ANY COSTS OF SUBSTITUTE PRODUCTS, OR FOR ANY CONSEQUENTIAL, SPECIAL,

                                       32

<PAGE>

INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF THE LICENSE
OF, USE OF, OR INABILITY TO USE ANY SEAGATE SOFTWARE OR DOCUMENTATION, EVEN IF
SEAGATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL
SEAGATE'S LIABILITY EXCEED THE LICENSE FEE PAID BY YOU. THIS LIMITATION OF
LIABILITY AND RISKS IS REFLECTED IN THE PRICE OF THE SOFTWARE LICENSE.

8.   TERM. This license is effective until terminated. You may terminate it at
any time by destroying the Software together with all copies, modifications and
merged portions in any form. It will also terminate automatically upon your
failure to comply with any term or condition of this Agreement. In the event of
such termination, you agree to promptly destroy the Software together with all
copies, modifications and merged portions in any form.

9.   MISCELLANEOUS. This is the entire Agreement between you and Seagate, and
supersedes any prior agreement, whether written or oral, relating to the subject
matter of this Agreement. The parties disclaim the application of the United
Nations Convention on the International Sale of Goods. This Agreement is
governed by the laws of the State of California, U.S.A., without
reference to conflict of laws principles. You may not export or re-export the
Software or documentation without the appropriate United States or foreign
government licenses. If any provision of this Agreement is ruled invalid, such
invalidity shall not affect the validity of the remaining portions of this
Agreement.

10.  U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and accompanying
documentation are deemed to be "commercial computer software" and "commercial
computer software documentation," respectively, pursuant to DFAR Section
227.7202 and FAR Section 12.212, as applicable. Any use, modification,
reproduction release, performance, display or disclosure of the software and
accompanying documentation by the U.S. Government shall be governed solely by
the terms of this Agreement and shall be prohibited except to the extent
expressly permitted by the terms of this Agreement.

You must affix the following legend to each copy of the Software:

Use, duplication, reproduction, or transfer of this commercial Software and
accompanying documentation is restricted in accordance with FAR 12.212 and DFARS
227.7202 and by a license agreement. Contact Legal Department, Seagate Software,
P.O. Box 67427, Scotts Valley, California 95067 U.S.A.

                                       33

<PAGE>

                                   EXHIBIT D

                             [INTENTIONALLY BLANK]

                                       34

<PAGE>

                                   EXHIBIT E

                       Support, Maintenance, and Training

1.   DEFINITIONS

  1.1. "Release" means the addition by VERITAS of a previously unincluded
     function or feature to the Software Product (designated sequentially
     by VERITAS as "Release 1.0," "Release 2.0" etc.).

  1.2  "Version" means the addition by VERITAS of a function or feature of
     the Software Product, or any change made by VERITAS to the Software
     Product which improves its performance, including all Patches and Bug
     Fixes made to the Software Product since the last previous Version
     (designated sequentially by VERITAS as "Version 1.1," "Version 1.2"
     etc.).

  1.3  "Patches and Bug Fixes" means any minor change made by VERITAS to the
     Software Product, including changes made for purposes of maintaining
     operating system and database system compatibility, error correction,
     workarounds and patches (designated sequentially by VERITAS as
     "Version 1.1.1", "Version 1.1.2" etc.).

  1.4  "1st Level Support" means the initial response (and any follow-up
     response as appropriate) to an End User initiated support request. 1st
     Level Support includes call logging, initial information gathering,
     verification of entitlement to support, answering product
     installation, configuration or usage questions, and problem isolation,
     identification, and replication. 1st Level Support may also include
     providing standard fixes and workarounds to known problems.

  1.5  "2nd Level Support" means technical support staff performs problem
     isolation, identification, and replication; and/or providing standard
     fixes and workarounds to known problems; providing remedies for both
     new and known complex problems.

  1.6  "3rd Level Support" means backup engineering and technical support
     staff isolates a problem/error and implements a solution, including,
     but not limited to, a Software Product change.

  1.7  "Severity Level 1" is an emergency condition which makes the use or
     continued use of any one or more functions impossible. The condition
     requires an immediate solution that is not already available.

  1.8  "Severity Level 2" is an emergency condition which makes the use or
     continued use of any one or more functions difficult and which cannot
     be circumvented or avoided on a temporary basis.

                                       35

<PAGE>

  1.9  "Severity Level 3" is a limited problem condition which is not
     critical in that no loss of data occurs and which can be circumvented
     or avoided on a temporary basis.

  1.10 "Severity Level 4" is a minor problem condition or documentation error
     which can be easily circumvented or avoided. Additional requests for
     new feature suggestions, which are defined as new functionality in
     existing Software Products are also classified as Severity Level 4.

2.   VERITAS' OBLIGATIONS

  2.1  During the term of the Agreement, VERITAS will provide 2nd and 3rd
     Level Support to IMG 24 hours a day, 365 days a year for all Software
     Products. For the avoidance of doubt, VERITAS will provide such
     support for the current and immediately preceding two (2) Releases of
     each Software Product, including all interim Versions.

  2.2  For all IMG-branded Software Products, if VERITAS provides 2nd Level
     Support directly to End Users, such support shall be represented as
     IMG Support. The parties will agree on a process for accomplishing
     this. IMG acknowledges that there may be an additional charge for this
     arrangement.

  2.3  For all VERITAS-branded Software Products, VERITAS will be responsible
     for providing 1st Level Support to IMG's End Users, and VERITAS shall
     inform such End Users that all calls should be made first to VERITAS.

  2.4  VERITAS support personnel will respond to and correct identified
     problems based on the correction periods set forth in Table A below.
     Depending on the severity of the problem, VERITAS support staff will
     contact IMG by telephone, electronic mail or fax, as appropriate. High
     severity problems will be given priority over fixes for low severity
     problems. For Severity Level 1 problems, VERITAS will use continuous
     efforts until the problem is corrected.

  2.5  VERITAS will provide a call tracking ID# for each call opened by IMG,
     and will respond to information requests using an agreed upon template
     with that call tracking ID#.

  2.6  VERITAS will at all times adhere to standard call policy/procedures
     and release policy/procedures.

  2.7  VERITAS will make available to IMG all generally available defect
     correction patches.

                                       36

<PAGE>

  2.8  During the term of the Agreement, VERITAS shall, at its expense,
     provide IMG with one (1) course per Software Product of basic training
     and of advanced training for IMG employees engaged in the technical
     support and training of the Software Product. This will include "Train
     the Trainer" type training to IMG technical support operations, as well
     as providing support documentation and support tools, as available, for use
     by IMG and/or its Distributors. Training will be at IMG's facilities in
     California, or such other mutually agreeable facility. IMG will reimburse
     reasonable, preapproved travel and related expenses incurred by VERITAS in
     providing training. IMG may record any or all training courses on video
     tape and may reproduce and distribute such recordings, for internal use
     only, under IMG's name and at IMG's expense. Upon each Release of the
     Software Product or new Version of the existing Software Product with
     substantial functional changes, VERITAS shall provide to IMG sufficient
     technical training relating to such Release or Version.

3.   IMG'S OBLIGATIONS

  3.1. For all IMG-branded Software Products, IMG shall be responsible for
     providing 1st Level Support to IMG's End Users, and IMG shall inform
     its End Users that all calls should be made first to IMG.

  3.2. IMG's technical support contacts must complete training courses on the
     IMG-branded Software Products before providing product support
     services. Technical support contacts must be able to isolate, debug
     and resolve complex system administration issues.

  3.3. IMG's technical support contacts shall fully document  and isolate
     reported problems and attempt to eliminate other causes of the problem
     (such as application software errors, equipment incompatibility or End
     User modifications) before contacting VERITAS support personnel.
     VERITAS shall only be responsible for supporting the Software Product
     as provided to IMG.

  3.4. IMG must inform its End User customers that all calls for support of
     IMG-branded Software Products should be made first to IMG. IMG shall
     also maintain an open call throughout the resolution process and will
     hold the primary responsibility for the End-User support customer
     contact.

                                       37

<PAGE>

                                    TABLE A

<TABLE>
<CAPTION>
-------------------------------------------------------------------------------------
       SEVERITY LEVEL                ACKNOWLEDGMENT                ERROR CORRECTION
-------------------------------------------------------------------------------------
<S>                           <C>                            <C>
1                             1 hour                         24 hours
-------------------------------------------------------------------------------------
2                             24 hours                       10 days
-------------------------------------------------------------------------------------
3                             2 days                         30 days
-------------------------------------------------------------------------------------
4                             5 days                         Provided in next Version
-------------------------------------------------------------------------------------
</TABLE>

                                       38

<PAGE>

                                   EXHIBIT F

            Software Products Acquired from NSMG

NSMG/SMG Products

Ashwin
Backup Exec Desktop 98/95
Backup Exec for Windows NT
Backup Exec for Windows NT Server
Backup Exec NetWare
Backup Exec NT Work Station
Backup Exec OS/2 Warp
Backup Exec Small Business Server
Backup Exec Windows NT Options
Client Exec
Desktop Storage
Direct Tape Access
DMS
Exec View
Image Option
LANAlert
Manage Exec
Nerve Center
Open File Option
RAIDirector
Replication Exec
Server Management Bundle
Storage Area Network (SAN/NAS)
Storage Exec
Storage Exec Netware
Storage Exec Windows NT
Storage Migrator
Storage Resource Manager
Sytos Premium
Visual Storage Administrator
Win/INSTALL
WinLAND
WinSMART

                                       39

<PAGE>

                                   EXHIBIT G

                 VERITAS Competitors

As of the Effective Date, VERITAS' competitors are:

 .   EMC
 .   Legato
 .   Computer Associates
 .   BMC
 .   Platinum Technologies
 .   IBM ADSM Division

                                       40

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