Document:

1997 Stock Incentive Plan (as amended)

Exhibit 10.1 
 
 
 
AHL SERVICES, INC. 
 
1997 STOCK INCENTIVE PLAN 
 
(as amended on February 18, 1998 and October 1, 2001) 

AHL SERVICES, INC. 
 
1997 STOCK INCENTIVE PLAN 
TABLE OF CONTENTS 
 

	 Section

	  	 	  	 Page

	 SECTION 1.
	  	 Purpose
	  	 1

	 SECTION 2.
	  	 Definitions
	  	 1

	 2.1  
	  	 “AHL”
	  	 1

	 2.2  
	  	 “Board”
	  	 1

	 2.3  
	  	 “Change in Control”
	  	 1

	 2.4  
	  	 “Code”
	  	 1

	 2.5  
	  	 “Committee”
	  	 1

	 2.6  
	  	 “Director”
	  	 1

	 2.7  
	  	 “Disability”
	  	 1

	 2.8  
	  	 “Fair Market Value”
	  	 1

	 2.9  
	  	 “ISO”
	  	 1

	 2.10
	  	 “Key Employee”
	  	 2

	 2.11
	  	 “1933 Act”
	  	 2

	 2.12
	  	 “Non-ISO”
	  	 2

	 2.13
	  	 “Option”
	  	 2

	 2.14
	  	 “Option Certificate”
	  	 2

	 2.15
	  	 “Option Price”
	  	 2

	 2.16
	  	 “Parent Corporation”
	  	 2

	 2.17
	  	 “Plan”
	  	 2

	 2.18
	  	 “Rule 16b-3”
	  	 2

	 2.19
	  	 “Stock”
	  	 2

	 2.20
	  	 “Subsidiary”
	  	 2

	 2.21
	  	 “Ten Percent Shareholder”
	  	 2

	 SECTION 3.
	  	 Shares Subject to Options
	  	 2

	 SECTION 4.
	  	 Effective Date
	  	 2

	 SECTION 5.
	  	 Committee
	  	 3

	 SECTION 6.
	  	 Eligibility
	  	 3

	 SECTION 7.
	  	 Grant of Options
	  	 3

	 7.1  
	  	 Grant of Options to Key Employees
	  	 3

	 7.2  
	  	 Grant of Options to Directors
	  	 3

	 7.3  
	  	 $100,000 Limit
	  	 3

	 SECTION 8.
	  	 Option Price
	  	 4

	 SECTION 9.
	  	 Exercise Period
	  	 4

	 SECTION 10.
	  	 Nontransferability
	  	 5

	 SECTION 11.
	  	 Securities Registration and Restrictions
	  	 5

	 SECTION 12.
	  	 Life of Plan
	  	 5

	 SECTION 13.
	  	 Adjustment
	  	 5

	 SECTION 14.
	  	 Sale or Merger of AHL; Change in Control
	  	 6

	 14.1
	  	 Sale or Merger
	  	 6

	 14.2
	  	 Change in Control
	  	 6

	 SECTION 15.
	  	 Amendment or Termination
	  	 6

	 SECTION 16.
	  	 Miscellaneous
	  	 6

	 16.1
	  	 No Shareholder Rights
	  	 6

	 16.2
	  	 No Contract of Employment
	  	 7

	 16.3
	  	 Withholding
	  	 7

	 16.4
	  	 Construction
	  	 7

	 16.5
	  	 Loans
	  	 7

 
 

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SECTION 1.    Purpose. 
 
The purpose of this Plan is to promote the interests of AHL
and its Subsidiaries and affiliates by granting Options to purchase Stock to Key Employees and Directors in order (a) to attract and retain Key Employees and Directors, (b) to provide an additional incentive to each Key Employee and Director to work
to increase the value of the Stock and (c) to provide each Key Employee and Director with a stake in the future of AHL that corresponds to the stake of each of AHL’s shareholders. 
 
SECTION 2.    Definitions. 
 
Each term set forth in this Section 2 shall have the meaning
set forth opposite such term for purposes of this Plan and, for purposes of such definitions, the singular shall include the plural and the plural shall include the singular. 
 
2.1    “AHL” means AHL Services, Inc., a Georgia
corporation, and any successor to such corporation. 
 
2.2    “Board” means the board of directors of AHL. 
 
2.3    “Change in Control” means (a) the acquisition of the power to direct,
or cause the direction of, the management and policies of AHL by a person (not previously possessing such power), acting alone or in conjunction with others, whether through the ownership of Stock, by contract or otherwise, or (b) the acquisition,
directly or indirectly, of the power to vote eighty percent (80%) or more of the outstanding Stock by a person or persons (other than a person possessing such power on the date this Plan becomes effective or an employee benefit plan established and
maintained by AHL). For purposes of this definition, (i) the term “person” means a natural person, corporation, partnership, joint venture, trust, government or instrumentality of a government, and (ii) customary agreements with or between
underwriters and selling group members with respect to a bona fide public offering of Stock shall be disregarded. 
 
2.4    “Code” means the Internal Revenue Code of 1986, as amended.

 
2.5    “Committee” means a committee that, at the Board’s discretion, shall have at least two (2) members, each member of which shall be appointed by and shall serve at the pleasure of
the Board and shall come within the definition of a “non-employee director” under Rule 16b-3 and an “outside director” under Section 162(m) of the Code. 
 
2.6    “Director” means any member of the Board
who is not an employee of AHL or any Subsidiary of AHL. 
 
2.7    “Disability” means a condition which the Committee in its discretion determines would be treated as a total and permanent disability under Section 22(e)(3) of the Code.

 
2.8    “Fair Market Value” means (a) the closing price on any date for a share of Stock as reported by The Wall Street Journal under the NASDAQ quotation system or, if The Wall
Street Journal does not report such closing price, such closing price as reported by a newspaper or trade journal selected by the Committee or, if no such closing price is available on such date, (b) such closing price as so reported in
accordance with Section 2.8(a) for the immediately preceding business day or, if no newspaper or trade journal reports such closing price or if no such price quotation is available, (c) the price that the Committee acting in good faith determines
through any reasonable valuation method that a share of Stock might change hands between a willing buyer and a willing seller, neither being under any compulsion to buy or to sell and both having reasonable knowledge of the relevant facts.

 
2.9    “ISO” means an option granted under this Plan to purchase Stock that is intended to satisfy the requirements of Section 422 of the Code. 
 

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2.10    “Key Employee” means an employee of AHL or any Subsidiary of AHL who, in the judgment of the Committee acting in its absolute discretion, is a key to the success of AHL or a
Subsidiary of AHL. 
 
2.11    “1933 Act” means the Securities Act of 1933, as amended. 
 
2.12    “Non-ISO” means an option granted under this Plan to purchase stock
that is intended to fail to satisfy the requirements of Section 422 of the Code. 
 
2.13    “Option” means an ISO or a Non-ISO. 
 
2.14    “Option Certificate” means the written agreement or instrument that
sets forth the terms of an Option granted to a Key Employee or Director under this Plan. 
 
2.15    “Option Price” means the price that shall be paid to purchase one
share of Stock upon the exercise of an Option granted under this Plan. 
 
2.16    “Parent Corporation” means any corporation that is a parent of AHL within the meaning of Section 424(e) of the Code. 
 
2.17    “Plan” means this AHL Services, Inc. 1997 Stock Incentive Plan effective as of the date of the consummation of AHL’s initial public offering (the “IPO Date”) and as
amended from time to time thereafter. 
 
2.18    “Rule 16b-3” means the exemption under Rule 16b-3 to Section 16(b) of the Securities Exchange Act of 1934, as amended, or any successor to such rule. 
 
2.19    “Stock” means the $.01 par value common stock of AHL. 
 
2.20    “Subsidiary” means any corporation that is a subsidiary corporation
(within the meaning of Section 424(f) of the Code) of another corporation. 
 
2.21    “Ten Percent Shareholder” means a person who owns (after taking into account the attribution rules of Section 424(d) of the Code) more than ten
percent (10%) of the total combined voting power of all classes of stock of either AHL, a Subsidiary of AHL or a Parent Corporation. 
 
SECTION 3.    Shares Subject to Options. 
 
There shall be 1,000,000 shares of Stock reserved for use
under this Plan in addition to the 3,500,000 shares reserved for use under this Plan as of August 31, 2001. Such shares of Stock shall be reserved to the extent that the Board deems appropriate from authorized but unissued shares of Stock and from
shares of Stock that have been reacquired by AHL. Any shares of Stock subject to an Option that remain unissued after the cancellation, expiration or exchange of such Option for another Option shall again become available for use under this Plan,
but any shares of Stock used to satisfy a withholding obligation under Section 16.3 of this Plan shall not again be available for use under this Plan. 
 
SECTION 4.    Effective Date. 
 
The effective date of this Plan shall be the IPO Date,
provided AHL’s shareholders (acting at a duly called meeting of such shareholders) approve the establishment of this Plan within twelve (12) months after the date the Board adopts this Plan. Any Option granted after the IPO Date and before such
shareholder approval automatically shall be granted subject to such approval. If there is no such approval by AHL’s shareholders, the Plan shall not go into effect. 
 

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SECTION
5.    Committee. 
 
This Plan shall be administered by the Committee. The Committee acting in its absolute discretion shall exercise such powers and take such action as expressly called for under this Plan and, further, the Committee shall have the
power to interpret this Plan and to take such other action in the administration and operation of this Plan as the Committee deems equitable under the circumstances, and not contrary to the terms of this Plan, which action shall be binding on AHL,
on each affected Key Employee or Director and on each other person directly or indirectly affected by such action. 
 
SECTION 6.    Eligibility. 
 
Key Employees and Directors shall be eligible for the grant of Non-ISOs under this Plan. Only Key Employees
shall be eligible for the grant of ISOs under this Plan. 
 
SECTION 7.    Grant of Options. 
 
7.1    Grant of Options to Key Employees.    The Board, or at the Board’s discretion, the Committee, acting in its absolute discretion shall
have the right to grant Options to Key Employees under this Plan from time to time to purchase shares of Stock and, further, shall have the right to grant new Options in exchange for the cancellation of outstanding Options which have a higher or
lower Option Price; provided, however, no Option or Options, individually or collectively, shall be granted in any calendar year to any Key Employee for more than 250,000 shares of Stock, except that in connection with the initial employment
of an individual as Chief Executive Officer of AHL, the Board, or at the Board’s discretion, the Committee, may grant an Option or Options, individually or collectively, for up to 1,200,000 shares of Stock in the calendar year of such initial
employment. Each grant of an Option shall be evidenced by an Option Certificate, and each Option Certificate shall 
 

	 	(a)	 	specify whether the Option is an ISO or Non-ISO, and 

 

	 	(b)	 	incorporate such other terms and conditions as the Board, or at the Board’s discretion, the Committee, acting in its absolute discretion deems consistent with
the terms of this Plan. 

 
If the Board, or at the
Board’s discretion, the Committee, grants an ISO and a Non-ISO to a Key Employee on the same date, the right of the Key Employee to exercise the ISO shall not be conditioned on his or her failure to exercise the Non-ISO. 
 
7.2    Grant of Options to
Directors.    The Board, or at the Board’s discretion, the Committee, acting in its absolute discretion shall have the right to grant Non-ISOs to Directors under this Plan from time to time to purchase shares of
Stock and, further, shall have the right to grant new Non-ISOs in exchange for the cancellation of outstanding Non-ISOs which have a higher or lower Option Price. Each grant of a Non-ISO shall be evidenced by an Option Certificate, and each Option
Certificate shall: 
 

	 	(a)	 	provide that the right to exercise the Option granted by the Option Certificate shall accrue and become exercisable for twenty-five percent (25%) of the number of
shares subject to the Option on each annual anniversary of the date of grant of the Option (i.e., each Option granted shall vest in equal increments over a four (4) year period from the date of grant of the Option), or as otherwise determined by the
Board, or at the Board’s discretion, the Committee, and 

 

	 	(b)	 	incorporate such other terms and conditions as the Board, or at the Board’s discretion, the Committee, acting in its absolute discretion deems consistent with
the terms of this Plan. 

 
7.3    $100,000 Limit.    The aggregate Fair Market Value of the shares of Stock subject to ISOs and other incentive stock options (that satisfy the requirements under Section 422
of the Code) granted to a Key Employee under this Plan and under any other stock option plan adopted by AHL, a Subsidiary of AHL or a Parent 

 

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Corporation that first become exercisable in any calendar year shall not exceed $100,000. Such Fair Market Value figure shall be determined
by the Committee on the date the ISO or other incentive stock option is granted. The Committee shall interpret and administer the limitation set forth in this Section 7.3 in accordance with Section 422(d) of the Code, and the Committee shall treat
this Section 7.3 as in effect only for those periods for which Section 422(d) of the Code is in effect. 
 
SECTION 8.    Option Price. 
 
The Option Price for each share of Stock subject to an ISO shall be no less than the Fair Market Value of a
share of Stock on the date the ISO is granted or, if the ISO is granted to a Key Employee who is a Ten Percent Shareholder, the Option Price for each share of Stock subject to such ISO shall be no less than one hundred ten percent (110%) of the Fair
Market Value of a share of Stock on the date the ISO is granted. In addition, the Option Price for a Non-ISO shall be no less than the Fair Market Value of a share of Stock on the date the Non-ISO is granted. The Option Price shall be payable in
full and in cash upon the exercise of any Option. 
 
SECTION 9.    Exercise Period. 
 
Each Option granted under this Plan shall be exercisable in whole or in part at such time or times as set forth in the related Option Certificate, but no Option Certificate shall: 
 

	 	(a)	 	provide for the exercise of an Option other than as provided pursuant to Section 7.1(b) or Section 7.2(a) of this Plan, or 

 

	 	(b)	 	make an Option exercisable on or after the earlier of: 

 

	 	(1)	 	the date that is the fifth anniversary of the date such Option is granted, if such Option is an ISO and the Key Employee is a Ten Percent Shareholder on the date
such Option is granted, and 

 

	 	(2)	 	the date that is the tenth anniversary of the date such Option is granted, if such Option is a Non-ISO or if such Option is an ISO and is granted to a Key Employee
who is not a Ten Percent Shareholder on the date the Option is granted. 

 
Subject to the exercise limits imposed under Section 9(b), an Opinion Certificate may provide for the exercise of an Option after the employment of a Key Employee or the service of a Director on the
Board has terminated for any reason whatsoever, including death or Disability; provided, however, that unless otherwise provided in an Option Certificate, 
 

	 	(c)	 	in the event that a Key Employee’s employment by AHL is terminated on any date, other than as a result of death or Disability, the Option shall expire
immediately and automatically on the last day of the three (3) consecutive month period which immediately follows the last day of the Key Employee’s current continuous period of employment by AHL; provided, however, that in the event a Key
Employee’s employment by AHL is terminated on any date (1) by AHL for good cause (as determined by the Committee in its absolute discretion) or (2) by the Key Employee without written consent of AHL, the Option shall expire immediately and
automatically on such date and shall be of no further force and effect with respect to any shares of Stock not purchased before such date; 

 

	 	(d)	 	in the event that a Director’s service on the Board is terminated on any date, other than as a result of death or Disability, the Option shall expire
immediately and automatically on the last day of the Director’s current continuous period of service on the Board; and 

 

	 	(e)	 	 in the event that a Key Employee or Director dies while employed by AHL or while serving on the Board of AHL, or in the event a Key Employee’s employment by
AHL or a Director’s service on the Board of AHL terminates as a result of Disability, the Option may be exercised in full, to the extent not previously exercised, (notwithstanding that such Option may not otherwise have fully vested pursuant to
Section 7.1(b) or Section 7.2(a) of this Plan) at any time during the twelve (12) consecutive month 

 

4 

	 	 
period immediately following the date of death or termination of employment or service on the Board, by the person or persons to whom the
rights of the Key Employee or Director under the Option pass by will or by the applicable laws of descent and distribution (in the case of death) and by the Key Employee or Director (in the case of termination as a result of Disability) and the
Option shall expire immediately and automatically on the last day of such period and shall be of no further force and effect with respect to any shares of Stock not purchased before such date. 

 
For purposes of determining whether a Key Employee has
terminated employment with AHL, (i) employment by a Subsidiary of AHL shall be treated as employment by AHL, (ii) a transfer of employment between or among AHL and Subsidiaries of AHL shall not be treated as a termination of a Key
Employee’s continuous employment with AHL, and (iii) if a Key Employee is employed by a Subsidiary, the sale of such Subsidiary by AHL shall be treated as a termination of the Key Employee’s continuous employment with AHL. 
 
SECTION
10.    Nontransferability. 
 
An Option granted under this Plan shall not be transferable by a Key Employee or Director other than by will or by the laws of descent and distribution, and any such Option shall be exercisable during the lifetime of a Key
Employee or Director only by such Key Employee or Director. The person or persons to whom an Option is transferred by will or by the laws of descent and distribution thereafter shall be treated as the Key Employee or Director under this Plan.

 
SECTION
11.    Securities Registration and Restrictions. 
 
Each Option Certificate shall provide that, upon the receipt of shares of Stock as a result of the exercise of an Option, the Key Employee or Director shall, if so requested by AHL, agree to hold such
shares of Stock for investment and not with a view to resale or distribution to the public and, if so requested by AHL, shall deliver to AHL a written statement satisfactory to AHL to that effect. Each Option Certificate also shall provide that, if
so requested by AHL, the Key Employee or Director shall make a written representation to AHL that he or she will not sell or offer for sale any of such Stock unless a registration statement shall be in effect with respect to such Stock under the
1933 Act and any applicable state securities law or he or she shall have furnished to AHL an opinion in form and substance satisfactory to AHL of legal counsel satisfactory to AHL that such registration is not required. Certificates representing the
Stock transferred upon the exercise of an Option may, at the discretion of AHL, bear a legend to the effect that such Stock has not been registered under the 1933 Act or any applicable state securities law and that such Stock cannot be sold or
offered for sale in the absence of (a) an effective registration statement as to such Stock under the 1933 Act and any applicable state securities law or (b) an opinion in form and substance satisfactory to AHL of legal counsel satisfactory to AHL
that such registration is not required. 
 
SECTION 12.    Life of Plan. 
 
No Option shall be granted under this Plan on or after the earlier of 
 

	 	(a)	 	the tenth anniversary of the effective date of this Plan (as determined under Section 4 of this Plan), in which event this Plan shall continue in effect thereafter
until all outstanding Options have been exercised in full or no longer are exercisable, and 

 

	 	(b)	 	the date on which all of the Stock reserved under Section 3 of this Plan has (as a result of the exercise of Options) been issued or no longer is available for use
under this Plan, in which event this Plan also shall terminate on such date. 

 
SECTION 13.    Adjustment. 
 
The number, kind or class (or any combination thereof) of shares of Stock reserved under Section 3 of this Plan and the number, kind or
class (or any combination thereof) of shares of Stock subject to Options granted 

 

5 

under this Plan and the Option Price of such Options shall be adjusted by the Board in an equitable manner to reflect any change in the
capitalization of AHL, including, but not limited to, such changes as stock dividends or stock splits. Furthermore, the Board shall have the right to adjust (in a manner that satisfies the requirements of Section 424(a) of the Code) the number, kind
or class (or any combination thereof) of shares of Stock reserved under Section 3 of this Plan and the number, kind or class (or any combination thereof) of shares subject to Options granted under this Plan and the Option Price of such Options in
the event of any corporate transaction described in Section 424(a) of the Code, which provides for the substitution or assumption of such Options in order to take into account on an equitable basis the effect of such transaction. If any adjustment
under this Section 13 would create a fractional share of Stock or a right to acquire a fractional share of Stock, such fractional share shall be disregarded and the number of shares of Stock reserved under this Plan and the number subject to any
Options granted under this Plan shall be the next lower number of shares of Stock, rounding all fractions downward. An adjustment made under this Section 13 by the Board shall be conclusive and binding on all affected persons and, further, shall not
constitute an increase in “the number of shares reserved under Section 3” within the meaning of Section 15(a) of this Plan. 
 
SECTION 14.    Sale or Merger of AHL; Change in Control. 
 
14.1    Sale or
Merger.    If AHL agrees to sell all or substantially all of its assets for cash or property or for a combination of cash and property or agrees to any merger, consolidation, reorganization, division or other corporate
transaction in which Stock is converted into another security or into the right to receive securities or property and such agreement does not provide for the assumption or substitution of the Options granted under this Plan in accordance with
Section 13 of this Plan on a basis that is fair and equitable to holders of such Options as determined by the Board, each then outstanding Option, at the direction and discretion of the Board, may be canceled unilaterally by AHL as of any date
before the effective date of such transaction if he or she then has the right (for a reasonable period of time) to exercise his or her Option in full (notwithstanding that such Option may not otherwise have fully vested pursuant to Section 7.1(b) or
Section 7.2(a) of this Plan) on any date before the date as of which the Board unilaterally cancels such Option in full. 
 
14.2    Change in Control.    If the Board determines that there has been a Change
in Control of AHL or a tender or exchange offer is made for Stock (other than by an employee benefit plan established and maintained by AHL), the Board thereafter shall have the right to take such action with respect to any or all unexercised
Options under this Plan as the Board deems appropriate under the circumstances to protect the interest of AHL in maintaining the integrity of such grants under this Plan, including following the procedure set forth in Section 14.1 for a sale or
merger of AHL with respect to such Options. The Board shall have the right to take different action under this Section 14.2 with respect to different Key Employees or Directors or different groups of Key Employees or Directors, as the Board deems
appropriate under the circumstances. 
 
SECTION 15.    Amendment or Termination. 
 
This Plan may be amended by the Board from time to time to the extent that the Board deems necessary or appropriate; provided,
however, no such amendment shall be made absent the proper approval of the shareholders of AHL (a) to increase the number of shares reserved under Section 3 of this Plan, or (b) to change the class of employees eligible for Options under Section
6 of this Plan. The Board also may suspend the granting of Options under this Plan at any time and may terminate this Plan at any time; provided, however, the Board shall not have the right unilaterally to modify, amend or cancel any Option
granted before such suspension or termination unless (i) the Key Employee or Director consents in writing to such modification, amendment or cancellation, or (ii) there is a dissolution or liquidation of AHL or a transaction described in Section 13
or Section 14 of this Plan. 
 
SECTION
16.    Miscellaneous. 
 
16.1    No Shareholder Rights.    No Key Employee or Director shall have any rights as a shareholder of AHL as a result of the grant of an Option to him or to her under this Plan
or his or her exercise of such Option pending the actual delivery of Stock subject to such Option to such Key Employee or Director. 
 

6 

16.2    No Contract of
Employment.    The grant of an Option to a Key Employee or Director under this Plan shall not constitute a contract of employment or a right to continue to serve on the Board and shall not confer on a Key Employee or
Director any rights upon his or her termination of employment or services in addition to those rights, if any, expressly set forth in the Option Certificate that evidences his or her Option. 
 
16.3    Withholding.    Each Option grant shall be made subject to the condition that the Key Employee or Director consents to whatever action the Board, or at the Board’s
discretion, the Committee, directs to satisfy the federal and state tax withholding requirements, if any, that the Board (or the Committee) in its discretion deems applicable to the exercise of such Option. The Board, or at the Board’s
discretion, the Committee, also shall have the right to provide, in an Option Certificate, that a Key Employee or Director may elect to satisfy federal and state tax withholding requirements through a reduction in the number of shares of Stock
actually transferred to him or to her under this Plan, and any such election and any such reduction shall be effected so as to satisfy the conditions to an applicable exemption under Rule 16b-3. 
 
16.4    Construction.    This Plan shall be construed under the laws of the State of Georgia. 
 
16.5    Loans.    AHL shall not lend money or guarantee
loans by third parties to any Key Employee or Director to finance the exercise of any Option granted under this Plan. 
 

7 

 
IN WITNESS
WHEREOF, AHL Services, Inc. has caused its duly authorized officer to execute this Plan this 27th day of February,
1997 to evidence its adoption of this Plan. 
 
AHL SERVICES, INC. 
 
By:    /s/    FRANK A. ARGENBRIGHT, JR.         
Title:    Chairman and Co-Chief Executive Officer 
 

8Sixth Amendment to Third Amended and Restated Credit Agreement

Exhibit 10.22 
 
SIXTH AMENDMENT TO THIRD AMENDED 
AND RESTATED CREDIT AGREEMENT 
 
This SIXTH AMENDMENT TO THIRD AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”), is dated as of February 24, 2003, by and
among AHL SERVICES, INC. (“AHL”), ARGENBRIGHT, INC. (“Argenbright”), ARGENBRIGHT HOLDINGS LIMITED (“U.S. Holdings”), ADI ALPHA HOLDING GMBH (“ADI Alpha”), TUJA ZEITARBEIT GMBH & CO. KG, INGOLSTADT,
(“Tuja”), AHL EUROPE LIMITED (“AHL Europe Limited”) and SERVICEADVANTAGE CORPORATION (“ServiceAdvantage”; together with AHL, Argenbright, U.S. Holdings, ADI Alpha, Tuja and AHL Europe Limited, collectively referred to
as the “Borrowers”), the undersigned financial institutions listed on the signature pages hereto as Lenders, and WACHOVIA BANK, NATIONAL ASSOCIATION (formerly First Union National Bank), a national banking association
(“Wachovia”), as administrative agent for the Lenders (in such capacity, the “Administrative Agent”). 
 
 
RECITALS 
 
WHEREAS, the Lenders, the Administrative Agent and the
Borrowers are parties to that certain Third Amended and Restated Credit Agreement, dated as of April 12, 2002 (as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”; capitalized terms used
herein and not otherwise defined herein shall have the meanings ascribed to them in the Credit Agreement); and 
 
WHEREAS, the Borrowers have requested that the Required Lenders and the Administrative Agent agree to amend certain provisions of the
Credit Agreement as set forth herein and to consent to certain matters as set forth herein, upon and subject to all of the terms, conditions and provisions hereof. 
 
NOW, THEREFORE, in consideration of the premises and the agreements, covenants and provisions herein
contained and for TEN DOLLARS ($10.00) and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 
SECTION 1   AMENDMENTS TO CREDIT AGREEMENT 
 
Subject to the satisfaction of each of the conditions precedent set forth in Section 3 of this Amendment, the
Borrowers, the Lenders party hereto and the Administrative Agent hereby agree that the Credit Agreement be, and it hereby is, amended as follows: 
 
1.1   Amendment to Section 8.5. 
 
Sections 8.5 of the Credit Agreement is hereby amended to delete such Section in its entirety and substitute
the following therefor: 
 

SECTION 8.5   Minimum Consolidated Adjusted EBITDA. As of the end of each
of AHL’s fiscal months ending below, permit Consolidated Adjusted EBITDA, for the period of three consecutive fiscal months of AHL then ended, to be less than the applicable amount set forth below for such fiscal month: 
 

	 Fiscal Month Ending

	    	 Required Consolidated
 Adjusted EBITDA Shall
 Not Be Less Than

	 December, 2002
	    	 $
	 2,064,000

	 January, 2003
	    	 $
	 246,000

	 February, 2003
	    	 $
	 -444,000

 
For
purposes of this Section 8.5, determination of Consolidated Adjusted EBITDA for any month shall be made on the 25th
day of the immediately next succeeding month, or if such day is not a Business Day, on the next succeeding Business Day, and confirmed to the Administrative Agent in writing, with supporting calculation thereof attached. 
 
1.2   Amendment to Sections 8.8.

 
Sections 8.8 of the Credit Agreement is hereby
amended to delete such Section in its entirety and substitute the following therefor: 
 
SECTION 8.8 Minimum Fixed Charge Coverage. Permit the Fixed Charge Coverage Ratio, as of the end of each of AHL’s
fiscal month ending below for the period of three consecutive fiscal months of AHL then ended, to be less than that set forth below for such fiscal month: 
 

	 Fiscal Month Ending

	    	 Minimum Fixed Charge
 Coverage Ratio

	 December, 2002
	    	 0.354 to 1.00

	 January, 2003
	    	 0.041 to 1.00

	 February, 2003
	    	 -0.079 to 1.00

 

	SECTION	 	2   REPRESENTATIONS AND WARRANTIES 

 
In order to induce the Administrative Agent and the Lenders to enter into this Amendment, each Borrower hereby represents and warrants to
the Lenders that: (a) immediately prior to the effectiveness of this Amendment, all of the representations set forth in the Credit Agreement were accurate in all material respects as of the date hereof, except to the extent that such representations
and warranties expressly relate to an earlier date, in which case such representations and warranties shall have been true and correct on and as of such date, (b) after giving effect to this Amendment, all of the representations and warranties set
forth in the Credit Agreement, will be 
 

2 

accurate in all material respects as of the date hereof, except to the extent that such representations
and warranties expressly relate to an earlier date, in which case such representations and warranties shall have been true and correct on and as of such date, and (c) there exists no Default or Event of Default under the Credit Agreement or the Loan
Documents as of the date hereof. 
 

	SECTION	 	3   CONDITIONS TO EFFECTIVENESS 

 
The amendments to the Credit Agreement set forth in Section 1 of this Amendment shall be deemed to be effective on the date hereof but
shall be subject to the satisfaction of each of the following conditions precedent: 
 
(a) The Administrative Agent shall have received counterparts to this Amendment duly executed by the Borrowers and the Required Lenders. 
 
(b) The Administrative Agent shall have received reimbursement in full by AHL of the Administrative
Agent’s legal and other advisory fees and expenses it has heretofore incurred in connection with the preparation, negotiation, execution and delivery of any of the Loan Documents or any instruments and documents contemplated thereby.

 
(d) The Administrative Agent shall have received
such other documents as it shall have reasonably requested, in form and substance satisfactory to the Administrative Agent. 
 

	SECTION	 	4   MISCELLANEOUS 

 
5.1   Ratification, Reaffirmation, Acknowledgment and Confirmation. 
 
(a) By its execution below, each Borrower hereby (i) ratifies
and reaffirms all of its payment and performance obligations, contingent or otherwise, and each grant of security interests and liens in favor of the Administrative Agent and the Security Trustee, under each Loan Document to which it, initially or
by contract or operation of law (as a result of mergers, amalgamations or otherwise), is a party, (ii) agrees and acknowledges that such ratification and reaffirmation is not a condition to the continued effectiveness of such Loan Documents, and
(iii) agrees that neither such ratification and reaffirmation, nor the Agents’ nor any Lenders’ solicitation of such ratification and reaffirmation, constitutes a course of dealing giving rise to any obligation or condition requiring a
similar or any other ratification or reaffirmation from the Borrowers with respect to any subsequent modification, consent or waiver with respect to the Credit Agreement or other Loan Documents. The Credit Agreement and each other Loan Document is
in all respects hereby ratified and confirmed and neither the execution, delivery nor effectiveness of this Amendment shall operate as a waiver of any Default or Event of Default (whether or not known to the Agents, the Security Trustee or any
Lender) or any right, power or remedy of the Agents, the Security Trustee or any Lender of any provision contained in the Credit Agreement or any other Loan Document, whether as a result of any Default or Event of Default or otherwise. This
Amendment shall constitute a “Loan Document” for purposes of the Credit Agreement. 
 

3 

(b) By its execution below, each Borrower hereby acknowledges and confirms that (i) it
does not have any grounds, and hereby agrees not to challenge (or to allege or to pursue any matter, cause or claim arising under or with respect to), in any case based upon acts or omissions of any Agent, the Security Trustee or any of the Lenders
occurring prior to the date hereof or facts otherwise known to it as of the date hereof, the effectiveness, genuineness, validity, collectibility or enforceability of the Credit Agreement or any of the other Loan Documents, the Obligations, the
Liens securing such Obligations, or any of the terms or conditions of any Loan Document and (ii) it does not possess (and hereby forever waives, remises, releases, discharges and holds harmless the Lenders, the Agents, the Security Trustee and their
respective affiliates, stockholders, directors, officers, employees, attorneys, agents and representatives and each of their respective heirs, executors, administrators, successors and assigns (collectively, the “Indemnified Parties”) from
and against, and agrees not to allege or pursue) any action, cause of action, suit, debt, claim, counterclaim, cross-claim, demand, defense, offset, opposition, demand and other right of action whatsoever, whether in law, equity or otherwise (which
it, all those claiming by, through or under it, or its successors or assigns, have or may have) against the Indemnified Parties, or any of them, by reason of any matter, cause or thing whatsoever, with respect to events or omissions occurring or
arising on or prior to the date hereof and relating to the Credit Agreement or any of the other Loan Documents (including, without limitation, with respect to the payment, performance, validity or enforceability of the Obligations, the Liens
securing the Obligations or any or all of the terms or conditions of any Loan Document) or any transaction relating thereto. 
 
5.2   Counterparts. This Amendment may be executed by each party to this Amendment upon a separate copy, and in such case
one counterpart of this Amendment shall consist of enough of such copies to reflect the signature of all of the parties to this Amendment. This Amendment may be executed in two or more counterparts, each of which shall be deemed an original, and it
shall not be necessary in making proof of this Amendment or its terms to produce or account for more than one of such counterparts. 
 
5.3   General. All references to the Credit Agreement in that document or in any other Loan Document shall mean the
Credit Agreement as amended hereby. Except as expressly provided herein, the execution and delivery of this Amendment does not and will not amend, modify or supplement any provision of, or constitute a consent to or a waiver of any noncompliance
with the provisions of, the Credit Agreement or the other Loan Documents, and, except as specifically provided in this Amendment, the Credit Agreement and the other Loan Documents shall remain in full force and effect and are hereby ratified and
confirmed. 
 
5.4   Construction.
This Amendment is a Loan Document executed pursuant to the Credit Agreement and shall be construed, administered and applied in accordance with all of the terms and provisions of the Credit Agreement. 
 
5.5   Governing Law. This Amendment shall be
governed by, construed and enforced in accordance with the laws of the State of Georgia, without reference to the conflicts or choice of law principles thereof. 
 
5.6   Successors and Assigns. This Amendment shall be binding upon and inure to the benefit
of the parties hereto and their respective successors and assigns. 
 
[Signatures appear on following pages] 
 
 

4 

IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed by
their respective officers hereunder duly authorized as of the day and year first written above. 
 

	 BORROWERS:

	
	 AHL SERVICES, INC.

	
	 By:
	 	 /s/ A. Clayton Perfall

	 	 	

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

	
	 ARGENBRIGHT, INC.

	
	 By:
	 	 /s/ A. Clayton Perfall

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

	
	 ARGENBRIGHT HOLDINGS LIMITED

	
	 By:
	 	 /s/ A. Clayton Perfall

	 	 	

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

	
	 SERVICEADVANTAGE CORPORATION

	
	 By:
	 	 /s/ A. Clayton Perfall

	 	 	

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

 

Signature Page – Sixth Amendment 

	 ADI ALPHA HOLDING GMBH

	
	 By:
	 	 /s/ A. Clayton Perfall

	 	 	

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

	
	 TUJA ZEITARBEIT GMBH & CO. KG, INGOLSTADT

	
	 By:
	 	 /s/ A. Clayton Perfall

	 	 	

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

	
	 AHL EUROPE LIMITED

	 By:
	 	 /s/ A. Clayton Perfall

	 	 	

	 Title:
	 	 Chief Executive Officer

	 	 	

	
	 [CORPORATE SEAL]

 

Signature Page – Sixth Amendment 

	 LENDERS:

	
	 WACHOVIA BANK, NATIONAL ASSOCIATION, as Administrative Agent, Issuing Bank and
Lender

	
	 By:
	 	 /s/ Reginald T. Dawson

	 	 	

	 Title:
	 	 Director

	 	 	

	
	 WACHOVIA BANK, NATIONAL ASSOCIATION, London Branch, as European Swingline
Lender

	
	 By:
	 	 /s/ Reginald T. Dawson

	 	 	

	 Title:
	 	 Director

	 	 	

	
	 SUNTRUST BANK, as Lender

	
	 By:
	 	 /s/ George A. Ways

	 	 	

	 Title:
	 	 Managing Director

	 	 	

	
	 BANK OF AMERICA, N.A., as Lender

	
	 By:
	 	 /s/ David Colmie

	 	 	

	 Title:
	 	 Senior Vice President

	 	 	

 

Signature Page – Sixth Amendment 

	 FLEET NATIONAL BANK, as Lender

	
	 By:
	 	 /s/ Albert J. Buresch

	 	 	

	 Title:
	 	 Authorized Officer

	 	 	

	
	 DZ BANK AG DEUTSCHE ZENTRALGENOSSENSCHAFTSBANK, FRANKFURT AM MAIN, NEW YORK BRANCH, as
Lender

	
	 By:
	 	 /s/ Linda J. O’Connell

	 	 	

	 Title:
	 	 Vice President

	 	 	

	
	 By:
	 	 /s/ Nancy J. O’Connor

	 	 	

	 Title:
	 	 Vice President

	 	 	

	
	 THE BANK OF NOVA SCOTIA, as Lender

	
	 By:
	 	 /s/ John W. Campbell

	 	 	

	 Title:
	 	 Managing Director

	 	 	

	
	 SCOTIABANK EUROPE plc, as Lender for Revolving Loans made in Alternative Currencies, as
Lender

	
	 By:
	 	 /s/ R.A. Millard

	 	 	

	 Title:
	 	 Director

	 	 	

	
	 SALOMON BROTHERS HOLDING COMPANY INC., as Lender

	
	 By:
	 	 /s/ Carlton B. Klein

	 	 	

	 Title:
	 	 Managing Director

	 	 	

 

Signature Page – Sixth Amendment 

	 BANK ONE, NA, as Lender

	
	 By:
	 	 /s/ Dianne M. Stark

	 	 	

	 Title:
	 	 First Vice President

	 	 	

	
	 SOVEREIGN BANK, as Lender

	
	 By:
	 	 /s/ Lee LaPierre

	 	 	

	 Title:
	 	 Vice President

	 	 	

	
	 BANK AUSTRIA CREDITANSTALT CORPORATE FINANCE INC., as Lender

	
	 By:
	 	 /s/ Warren Seidel

	 	 	

	 Title:
	 	 Senior Vice President

	 	 	

	
	 By:
	 	 /s/ Peter A. Halter

	 	 	

	 Title:
	 	 Vice President

	 	 	

 

Signature Page – Sixth Amendment 

	 MIZUHO CORPORATE BANK, LIMITED as Lender

	
	 By:
	 	 /s/ John D. Doyle

	 	 	

	 Title:
	 	 Senior Vice President

	 	 	

	
	 BANK LEUMI LE-ISRAEL, B.M.,
 NEW YORK AGENCY, as Lender

	
	 By:
	 	 /s/ Richard Schwam

	 	 	

	 Title:
	 	 Agent

	 	 	

	
	 U.S. BANK NATIONAL ASSOCIATION, as Lender

	
	 By:
	 	 /s/ Timothy N. Scheer

	 	 	

	 Title:
	 	 Vice President

	 	 	

 

Signature Page – Sixth Amendment

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