Document:

Exhibit 10.19  

	Lessor	 	General Electric Capital Corporation	 	Equipment Schedule
	

	Lessee	 	Sento Corporation	 	 
	

	Billing Address
 808 E. Utah Valley Drive	 	Attention
 Mr. David Adkinson
	

	City

American Fork	 	County/Providence

Utah	 	State/Country

UT	 	Zip Code

84003
	

	Installation Site

808 E. Utah Valley Drive	 	City

American Fork	 	Country/Providence

Utah	 	State/Country

UT	 	Zip Code

84003
	

	Supplier Name

NextiraOne, LLC	 	 	 	Purchase Option

ý    (A) $1.00

o    (8) FMV

o    (C)	 	Advance Payment

$67,697.60

The Advance Payment shall be applied to the first 1 and 0 Rent payment(s).
	

	Agreement No./Schedule No.

897484-003	 	Price

$338,438.00	 	Payment Nos.

1	 	Lessee Rate Factor

0.200000	 	Rent

$67,687.60
	

	Date of Schedule

4/30/2002	 	Settled Term (monthly)

36	 	2.4	 	0.000000	 	$0.00
	

	Commitment Date

10/26/2002	 	Payment Period

ý    Monthly        o    Other	 	5.36	 	0.029612	 	$10,021.83
	

	TERMS AND CONDITIONS (The Reverse side contains Terms and Conditions which are also a part of this Schedule)
	

The terms and conditions of the Master Lessee Agreement between Lessor and Lessee referenced above are made a part of the Schedule. Lessor and Lessee hereby agree to the terms
defined above and further agree as set forth herein. 

1.    ADVANCE PAYMENT: Lessee shall pay to Lessor; upon the execution and delivery of this Schedule, the advance payment set forth above
("Advance Payment") in consideration of the Lessor holding funds available to purchase the Equipment and obtain the Software and as compensation for Lessor's review of Lessee's credit and document
preparation. Upon Lessor's acceptance of the Lease, the Advance Payment shall be applied to the payment of Rent as set forth above. Any Advance Payment shall be non-refundable if Lessee fails to
timely provide all documentation or satisfy all conditions required by the Lease. 

2.    PURCHASE PRICE PAYMENTS: Lessee acknowledges that it has signed and received a copy of the Supplier Agreement. If Lessee is required to
make payments to Supplier under the Supplier Agreement prior to the Commencement Date ("Purchase Price Payments"). Lessee requests Lessor to pay such payments subject to the following terms and
conditions. The Price will be increased by adding a price adjustment for each Purchase Price Payment. Each such price adjustment shall be computed by multiplying the Purchase Price Payment paid by
Lessor to Supplier by a rate equal to the "Base Lending Rate" from time to time designated by Citibank N.A. NY, NY in effect on the date Lessor makes the first Purchase Price Payment plus two
and one-half percent, divided by 360, and multiplied by the actual number of days elapsed from the date of the Purchase Price Payment to the Commencement Date, or, if the Lease does not commence, to
the date Lessee refunds the Purchase Price Payments to Lessor in accordance with Section 3. In no event will all or any price adjustment(s) exceed any limits imposed by applicable law. The
periodic Rent shall be increased as a result of adding to the Price of the System an amount equal to the total price adjustment(s). 

3.    ACCEPTANCE: Lessee agrees to accept the System for purposes of this Lease by signing the Acceptable Certificate within ten (10)
days after the System has met the acceptance criteria specified in the Supplier Agreement. If Lessee fails or refuses to sign the Acceptance Certificate within such (10) ten day period, Lessor
may declare Lessee's assignments and Lessor's agreement to pay the Price set forth in Section 1 of the Agreement and Section 2 of this Schedule to be null and void  ab initio and thereupon the
Lessee shall terminate. Lessor shall then have no obligation under the Lease and Lessor shall within ten (10) days of a
demand therefore. Immediately pay to Lessor all Purchase Price Payments and all price adjustment(s) under Section 2 herein as well as Lessor's out-of-pocket expense. 

4.    MAINTENANCE, USE AND OPERATIONS: At all times during the Term, at its sole cost and expense, Lessee shall maintain the System in good
repair, condition and working order, ordinary wear and tear excepted. Lessee shall use the System and all parts thereof for its designated purpose and in compliance with all applicable laws, shall
keep the System in its possession and control and shall not permit the System to be moved from the Installation Site set forth above without Lessor's prior written consent. 

5.    PERSONAL PROPERTY: The System is, and shall at all times remain, personal property even if the Equipment is affected or attached to real
property or any improvements thereon. At Lessor's request, Lessee shall, at no charge, promptly affix to the System any tags, decals, or plates furnished by Lessor indicating Lessor's interest in the
System and Lessee shall not permit their removal or concealment. At Lessee's expense, Lessee shall (a) at all times keep the System free and clear of all liens and encumbrances, except those
described in Section 8 and those arising through the actions of Lessor, and (b) otherwise cooperate to defend Lessor's interest in the System and to maintain the status of the System and
all parts thereof as personal property. If requested by Lessor, Lessee will, at Lessee's expense, furnish a waiver of any interest in the System from any party having an interest in the real estate or
building in which the System is located. Lessor may inspect the System and any related maintenance records at any time during Lessee's normal business hours. 

6.    TRUE LEASE AND SECURITY INTEREST: If Lessee has selected Purchase Option 8 (a) Lessor holds the title to the Equipment and
the right to use the Software and Lessor shall be entitled to all tax benefits resulting therefrom, (b) Lessee shall have no right, use or interest therein, either than possession and use as a
license and non-inclusive sublicense, and (c) Lessee and Lessor intend this Lease to create a true lease and not a security interest, and the provisions of this Section or the filing of any
financing statements with respect to this Lease shall not be deemed evidence of any contrary intent but of an attempt to protect
Lessor's right and title. Regardless of the purchase option selected, and without limiting or negating the foregoing sentence, to secure the performance of Lessee's obligations under the Lease
including, without limitation, the repayment of any Purchase Price Payments, price adjustments and out-of-pocket expenses under Section 3 above, Lessee hereby grants to Lessor a first priority
security interest in Lessee's existing and future right, title and interest in, to and under (i) the System including all additions, attachments, accessories, and leased Modifications and
Additions (as defined in Section 7 below) thereto, and replacements therefor, (ii) the applicable Supplier Agreement, and (iii) all products and proceeds of the foregoing
including, without limitation, insurance proceeds, rents and all sums due or to become due to Lessee with respect to any of the foregoing, and all monies received in respect thereof. 

7.    MODIFICATIONS, ADDITIONS AND ALTERATIONS: After the Commencement Date of the Lease and without notice to Lessor, Lessee may, at Lessee's
expense, alter or modify any item of Equipment with an upgrade, accessory or any other equipment that meets the specifications of the System's manufacturer for use on or in connection with the System
("Modification") or with Software or other associated items or materials that meet the specifications of such manufacturer and are to be used or in connection with such System ("Addition"). Any other
modification or addition ("Alteration") shall be permitted only upon written notice to Lessor and at Lessee's expense and risk, and any such Alteration shall be removed and the System restored to the
normal, unaffected condition at Lessee's expense prior to its return to Lessor. If not removed upon return of the System, any Modification or Addition shall become, without charge, the property of
Lessor free and clear of all encumbrances. Restoration will include replacement of any parts removed in connection with the installation of any Alteration, Modification or Addition. Any Equipment or
Software installed in connection with warranty or maintenance service or manufacture's upgrade provided at no charge to Lessee shall be the property of Lessor. 

8.    LEASES FOR MODIFICATIONS AND ADDITIONS: During the Term of the Lease, at Lessee's request, Lessor may elect to lease to Lessee
Modifications and Additions, ("CSO Equipment") subject to the terms of the Lease. While the CSO Equipment shall be added to and become a part of this Lease as of the CSO Commencement Date (as defined
below), the CSO Lease Addendum shall be assigned a separate Schedule number. The lease for CSO Equipment shall expire at the same time as this Lease. The applicable Lease Rate Factor shall be Lessor's
then-current Lease Rate Factor for similar transactions based upon the remaining length of the Term. The rent for CSO Equipment shall be determined by Lessor who shall adjust the then-current Rent and
notify Lessee in writing of such adjustment(s), which shall be effective as of the first day of the month following the date of the notice (or the date of the notice if it is the first day of the
month) ("CSO Commencement Date"). Any adjustment notice shall be added to and become a part of this Lease. 

CSO
Equipment must ordered by Lessee from the Supplier. On the date any CSO Equipment is delivered to Lessee, Supplier shall put title to such CSO Equipment (other than any Software which shall be
licensed and/or sublicensed) directly to Lessor. Such title shall be good and marketable and fee and clear of any and all liens and encumbrances of any nature whatsoever. Lessor shall promptly pay to
Supplier the appropriate price of the CSO Equipment after the later of (a) the date the CSO Equipment is installed and functioning, or (b) Lessor's receipt of a full and complete listing
of the CSO Equipment and the Supplier's invoice. No interest shall be payable by Lessor to Supplier with respect to such payment. Lessor's agreement to lease any CSO Equipment is subject to the
condition that the Price payable to Supplier with respect thereto shall not exceed $100,000.00 or be less than $1,000.00, and is subject to satisfactory credit review by Lessor of Lessee's credit at
the time of the CSO. 

9.    RETURN OF SYSTEM: (a) Upon any termination of this Lease pursuant to the term hereof prior to the end of the Term, (b) of
Lessor's request upon the occurrence of an Event of Default, or (c) if Lessee has not exercised its Purchase Option set forth herein at the end of the applicable Term, Lessee shall, at its own
risk and sole expense, immediately return the System to Lessor by properly removing, disassembling and packing it for shipment, loading it on board a carrier acceptable to Lessor, and shipping the
same to a destination in the continental United States specified by the Lessor, freight and insurance prepaid. The returned System shall be in the same condition and operating order as existed when
the received, ordinary wear and tear accepted. If Lessee does not immediately return the System to Lessor as required, Lessee shall pay to Lessor, on demand, an amount equal to the then-current Rent
prorated on a daily basis for each day from and including the termination or expiration date of the Lease through the including the day Lessee ships the System to Lessor in accordance with this
Section. Lessee shall pay to Lessor, upon written demand, any amount necessary to place the System in good repair, condition and working order, ordinary wear and tear excepted. 

10.    PURCHASE OPTION: At the expiration of the initial Term or any Term, if Lessee has performed all terms and conditions of the Lease, except
the return of the System pursuant to Section 9 herein, Lessee shall have the right to purchase all, but not less than all, of the Equipment and all leased Modifications and to receive an
assignment of all, but not less than all, non-exclusive sublicenses to use the Software and Additions, if any, for the purchase price described below subject to the following terms and conditions. 

If
Lessee has elected Purchase Option B or C above, Lessee shall provide written notice to Lessor at least six (6) months prior to such purchase that Lessee has elected to exercise its Purchase
Option. In any event, upon exercise of its purchase option, Lessee shall purchase the Equipment and all leased Modification and obtain a non-exclusive sublicense to use the associated Software and
Additions, AS-IS, WHERE-IS, WITH ALL FAULTS AND SUBJECT TO THE SAME DISCLAIMERS OR WARRANTIES AND DAMAGES AS SET FORTH IN SECTION 3 OF THE AGREEMENT. Lessee also shall be responsible for the
payment of any sales tax or other fees in connection with Lessee's exercise of this Purchase Option. The purchase price shall be due and payable to Lessor by Lessee at the expiration of the applicable
Term. 

Upon
satisfaction by Lessee of the purchase condition, Lessor's sole and exclusive obligations under this Purchase Option shall be to deliver to Lessee good title to such Equipment and Leased
Modification such as Lessor received from the Supplier, to assign to Lessee a non-exclusive sublicense, as described in the Supplier Agreement, to use the associated Software and Additions, free and
clear of all liens, encumbrances and rights of others arising solely out of or created by Lessor's actions. Lessor's assignment of the sublicense is limited to such sublicense as Lessor can assign
without incurring further cost and is subject to all applicable terms and conditions of the license and/or sublicense set forth in the Supplier Agreement. 

The
purchase price shall be as follows: 

(a) Purchase Option A. If Lessee has selected Purchase Option A above, the purchase price shall be $1.00. 

(b) Purchase Option B: If Lessee has selected Purchase Option B above, the purchase price shall be the installed fair market value thereof
assuming the System is in good repair, condition and working order, ordinary wear and tear excepted ("FMV"). The FMV shall be determined by Lessor and Lessee. If Lessor and Lessee are unable to agree,
the FMV shall be determined by an independent appraiser selected by Lessor and approved by Lessee which approval shall not be unreasonably withheld or delayed. Lessee shall bear the fees of the
appraiser. 

(c) Purchase Option C: If Lessee has selected Purchase Option C, the purchase price shall be the product obtained by multiplying the Price,
as it may have been adjusted, by the percent set forth in Option C above. 

11.    LEASE RATE: By signing a Lease with a Purchase Option A or Purchase Option C, Lessee agrees to pay Rent (consisting of a
principal payment for Equipment and, if applicable, Software, maintenance, and/or other costs) based on the Price of such items and a Lease charge derived from an implied interest rate ("Lease Rate").
The Lease Rate, as used to calculate the portion of each monthly Rent payment must constitute a lease charge, may be determined by applying to the Price, the rate that will amortize such Price
(adjusting for any Advance Rent) down to the amount of the Purchase Option at a constant rate over the Initial Term by payment of the monthly Rent. The Lease Rate is the constant rate referred to in
the preceding sentence. The Lease Rate can also be calculated listing the Price as the present value, the Purchase Option as the future value, the Rent as the payment and the stated Term. 

	
A complete description of the System is set forth on the Equipment and Software Listing attached hereto and made a part hereof.

	General Electric Capital Corporation	 	Sento Corporation
	
BY

       
	
 	
BY /s/  STANLEY J. CUTLER   

       

	       Authorized Representative	 	       Authorized Representative
	
PRINT NAME

                            
	
 	
PRINT NAME Stanley J. Cutler

                            

	
TITLE	
 	

  
	
 	
DATE	
 	

  
	
 	
TITLE	
 	

Sr. VP of Finance
	
 	
DATE	
 	

May 1, 2002

	Lessor	 	General Electric Capital Corporation	 	 
	 	 	 	 	Equipment and Software Listing
	

	Lessee	 	Sento Corporation	 	Agreement No./Schedule No.

6974784-003
	

Lessor
and Lessee agree that the following described Equipment and Software are subject to the Master Lease Agreement and Schedule referenced above. 

	Quantity
 
	 	Part Number
 
	 	Description
 

	Project 2	 	 
	

    FRMA:XXX to P2a.XLT OF83$2VV V0(6)/PBX System
	 	

1	
 	

A0634492	
 	

Fiber Remote Multi-iPE Interface-Redundant Option (Single Mode)
	 	4	 	A0634496	 	Remote FRMII Cable (30 ft.)
	 	1	 	AS1145	 	Remote Fiber Muki-iPE Assembly-Single Mode (1-4 Superloops)
	 	1	 	AS1200D	 	MFA150 Modular Power Assembly-Single Shelf
	 	2	 	NT8D88AD	 	Network to I/O Cable (6 Foot)
	 	2	 	NT8D92AB	 	Controller to I/O Cable (20 inch)
	 	2	 	AS1054D	 	Intelligent Peripheral Equipment Module Package DC
	 	2	 	NT6D42CD	 	Ringling Generator DC
	 	1	 	A0761993	 	FRMII Alarm Cable (32 ft.)
	 	1	 	AS1081D	 	Pedestal/Top Cap Package DC
	 	4	 	NT9D18AA	 	Module Side Cover
	
FRMII:-#sentoP2aXLT(QF8362VV V016)/WCS-Additional Equipment
	 	1	 	UL7208-15	 	Power Strip (Currier/Fiber Remote)
	
FRMII:sentoP2x-XLT (QF8562VV V0101/WC8-Anciliary Module
	 	3	 	107058935	 	AT&T 110CAA2-300PT Terminal Block (Module-2061230C)
	 	32	 	2061230C	 	25 Pair Single Ended Female Amphenol Cable 50 ft. (Module)
	
Option 81C:SENTOP2XLT (QF8362K3 V043)/Motel Additions & Maintenance
	 	2	 	QPC471H	 	Clock Controller
	
Option 81C:SENTOP2XLT (QF8362K8 V043)/PBX System
	 	1	 	NT5Z25DC	 	Option & 1C Call Processor PII New System Package DC (Fiber Network Fabric Included)
	 	1	 	A0634492	 	Fiber Remote Multi-iPE Interface-Redundant Option (Single Mode)
	 	1	 	A063449A	 	Fiber Remote Multi-iPE Interface-Neck Mount Shelf Option
	 	4	 	A0634495	 	Local Fiber Multi-iPE Interface Cable (30 Ft.)
	 	1	 	AS1144	 	Local Fiber Multi-iPE Assembly-Single Mode (1-4 Superloops)
	 	1	 	AS1209D	 	System 600/48 Module Power Package-Main Cabinet
	 	1	 	N17D05AA	 	Fillor Panel-Ringing Generator
	 	1	 	A0766331	 	Maintenance Interface Cable
	 	1	 	NT8D46AP	 	Extended System Monitor Serial Link Cable (25 Foot)
	 	6	 	NT8D76DE	 	cCNI to 3PE or IGS to 10M Cable (8 Foot)
	 	3	 	NT8D88AD	 	Network to I/O Cable (6 Foot)
	 	3	 	NT8D91AE	 	Network to Controller Cable (8 Foot)
	 	2	 	NT8D91AF	 	Network to Controller Cable (10 Foot)
	 	1	 	NT8D93AJ	 	2 Port SDI I/O to DTE/DCE Cable (16 Ft.)
	 	2	 	NT8D93AW	 	2 Port SDI I/O to DTE/DCE Cable (48 Ft.)
	 	1	 	NT8D96AB	 	SDI Multi-Port Cable (2 Foot)
	 	4	 	NTCC03AD	 	DDP to Clock Controller Cable (7 Foot)
	 	4	 	NTCK30AA	 	DDP to MSDL Cable (6 Foot)
	 	6	 	NTND27AB	 	MSDL to I/O Panel Cable (6 Foot)
	 	1	 	AS1054D	 	Intelligent Peripheral Equipment Module Package DC
	 	1	 	NT6D42CD	 	Ringing Controller DC
	 	2	 	NT8D16Ab	 	Digitone Receiver Card
	 	2	 	AS1460	 	Line-side TI Interface Assembly (21-81)

	Lessor	 	General Electric Capital Corporation	 	 
	 	 	 	 	Equipment and Software Listing
	

	Lessee	 	Sento Corporation	 	Agreement No./Schedule No.

6974784-003
	

Lessor
and Lessee agree that the following described Equipment and Software are subject to the Master Lease Agreement and Schedule referenced above. 

	Quantity
 
	 	Part Number
 
	 	Description
 

	 	16	 	AS7200	 	Dual Port DT1/PR1 Package
	 	1	 	NTHY20DC	 	Fiber Network Group Assembly Package DC
	 	2	 	NTRC48AA	 	FIJI to FIJI Fiber Ring Cable (6 Foot/2Meter)
	 	1	 	NTS101AA	 	Call Processor II
	 	1	 	NTS103AA	 	Fiber Network
	 	2	 	NTTL02BA	 	OTM 1? General, 250 Set Expansion
	 	2	 	NTTL19AA	 	OTM Additional Client for One (1) PC
	 	1	 	PO815404	 	Line-Side T1 Interface Card Description, Installation and Maintenance
	 	11	 	SW0000L	 	Meridian 1 Base System Software Release 25
	 	1	 	AMP8103	 	Option 81 System AMP-0700
	 	2	 	NT41465AB	 	cPCI Core Network Interface Card (2 Parts)
	 	1	 	QPC414C	 	Network Card
	 	11	 	SW0013A	 	Option 81C—Required for Option 81C
	 	1	 	SW0028A	 	Fast TDS
	 	10	 	SW0050B	 	Networking
	 	10	 	SW0053B	 	Pubic ISDN Access
	 	100	 	SW0155A	 	Music Broadcast
	 	13	 	SW0223A	 	Enhanced ACD Routing
	 	13	 	SW0224A	 	Enhanced Call Center Management
	 	13	 	SW0225B	 	Enhanced Call Center Routing
	 	13	 	SW0227A	 	Hold in Queue for IVR
	 	1	 	AS1052	 	4 Port SDI Paddle Board Assembly
	 	1	 	NT6D5303	 	Ground Bar/LRE—Large
	 	3	 	NT6D80AB	 	Multi-Purpose Serial Data Link (MSDL)
	 	5	 	NT8D04BA	 	SuperLoop Network Card
	 	2	 	NT8D17FA	 	Conference/TDS Card
	 	2	 	NT8D49AA	 	Column Spacer Kit (2.75 In.)
	 	2	 	NT9D18AA	 	Module Side Cover
	 	1	 	NTTL01AC	 	OTM 1.2 General Server License—50 sets
	 	2	 	P0986985	 	OTM 1.2 User Guide
	 	2	 	P0986986	 	OTM 1.2 Telemanagement User Guide English
	 	6	 	SV000395	 	Implementation Services
	 	3	 	SV000409	 	Help Desk Services
	 	10	 	SW0051C	 	ISDN Networking—25.40
	 	13	 	SW0221D	 	ACD Message Processing—25.40
	

    Option 81C:SENTOP2XLT (QF8362K3 V043)/WCE—Additional Equipment
	 	1	 	61072-22	 	Powervar Power Conditioner 720VA (PBX Room Peripherals)
	 	1	 	70012801	 	Okidata Serial Board w/ Buffer (PBX Room Peripherals-9801422N)
	 	1	 	N883099	 	RM356 Ethernet 56k Internet Router V90Modem (ITG)
	 	1	 	UL7208-1S	 	Power Strip (PBX Room Peripherals)
	

    Option 81C:SENTOP2XLT (QF8362K3 V043)/WCS—Ancillary Material
	 	3	 	10758935	 	AT&T 110AA2-300FT Terminal Block (Module-2061230C)
	 	32	 	2061230C	 	25 Pair Single Ended Female Amphenol Cable 50 ft. (Module)
	 	3	 	2061525C	 	R121X 25 Pair Single Ended Male Amphenol Cable 25 ft. (CO Bridge)
	 	68	 	3140018C	 	MDF Trunk/Station Cross Connect (Sta/Tru Pairs)
	 	1	 	9771450C	 	R5232 Male-to-Male Serial Cable (PBX Room Peripherals-9801422N)

	Lessor	 	General Electric Capital Corporation	 	 
	 	 	 	 	Equipment and Software Listing
	

	Lessee	 	Sento Corporation	 	Agreement No./Schedule No.

6974784-003
	

Lessor
and Lessee agree that the following described Equipment and Software are subject to the Master Lease Agreement and Schedule referenced above. 

	Quantity
 
	 	Part Number
 
	 	Description
 

	

    Option 81C:SENTOP2XLT (QF8362K3 V043)/WCS—Additional MS Labor
	 	1	 	WCS-MS-LABOR	 	Labor for Nortel 51-81 Software Base
	 	1	 	WCS-MS-LABOR	 	Labor for Nortel 51-81 Software ISDN Public
	 	768	 	WCS-MS-LABOR	 	PerPortLabor—Nortel Trunk Port
	

    Application Labor/WCS-Additional MMS Labor
	 	1	 	WCS-V-LABOR	 	Nortel SCCS Application
	

    Manual Additions/Computer Peripherals
	 	1	 	LAN-PKG-61C/81C	 	Kit includes (2-Transceiver, 1-5pt10BaseTHub, 2-10ftEthCbl, 2-25ftEthCbl)
	

    Manual Additiona/Not Assigned
	 	2	 	NSPN	 	Batteries
	 	13	 	NSPN-NORTEL	 	Nortel Part# SW0251A Meridian Link Module Software (AST)
	

    Manual Additons/WCS-Additional MS Labor
	 	1	 	WCS-MS-LABOR	 	Managed Services Labor
	 	528	 	WCS-V-LABOR-PS	 	Station Ports Labor
	

    Manual Additions/WCS-Additional PS Labor
	 	1	 	WCS-PS-LABOR	 	Professional Services Labor
	

    Manual Addiotna/Executive Manufacturere Discounts
	 	1	 	N000002	 	Nortel—US Executive Discount
	

    Manual Additions/PBX System
	 	1	 	SW0221M	 	Message Processing
	

    Manual Additions/Voice Mail System
	 	1	 	SERV0019	 	Meridian Mail Software Service Transaction Fee
	 	1	 	SERV0020	 	Meridian Mail Hardware Key Code Service
	 	1	 	U701B004	 	Meridian Mail EC13 to EC Migration 28-48 Port DC Package
	

    Manual Additions/Advanced Applications—Symposium
	 	2	 	SV000117	 	SYMPOSIUM Transaction Fee
	

    Manual Additons/Executive Manufacturere Discounts
	 	1	 	N000002	 	Nortel—US Executive DiscountQuickLinks
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Exhibit 10.20  

 
 

FIRST AMENDMENT TO
  SENTO CORPORATION
  1999 OMNIBUS STOCK INCENTIVE PLAN    
    

        This First Amendment to Sento Corporation 1999 Omnibus Stock Incentive Plan (this "Amendment") has been approved
by the Board of Directors of Sento Corporation (the "Company") effective as of April 23, 2003. 

Background  

        A.    The
Board of Directors and shareholders of the Company have previously approved the Sento Corporation 1999 Omnibus Stock Incentive Plan (the "Plan"). For ease of
reference, capitalized terms used in this Amendment without definition shall have the respective meanings set forth in the Plan. 

        B.    The
Board of Directors believes that, as the prospects of the Company, the regulatory environment and other factors change, the Company may desire to grant Participants
holding Options an Option that would be exercisable in alternative to their existing Option(s), providing the Participants holding Options a choice between the different mixes of terms and conditions
of two different options. 

        C.    The
Board of Directors desires to amend the Plan in order to establish such options under the Plan. 

Amendment  

        Now, therefore, the Plan is hereby amended as follows: 

        1.     A
new Section 30 is added to the Plan, which Section 30 shall read as follows: 

        30.   Parallel Options. 

        (a)   Subject
to the limitations set forth in Section 30(b) below, subsequent to the grant of any Option, the Committee may grant an Option (as described in this
Section 30, a "Parallel Option") relating to a number of shares of Common Stock less than or equal to the number of shares of Common Stock subject to the previously granted Option (hereinafter,
the "Prior Option"). The exercise of a Parallel Option with respect to a number of shares of Common Stock shall cause the immediate and automatic cancellation of the Prior Option with respect to an
equal number of shares of Common Stock. Correspondingly, the exercise of a Prior Option with respect to a number of shares of Common Stock shall caused immediate and automatic cancellation of the
Parallel Option with respect to an equal number of shares of Common Stock. 

        With
respect to the order in which Options are cancelled pursuant to Section 30(a), the following rules shall apply: (i) Parallel Options shall be cancelled in the order
they become exercisable; (ii) if all Prior Options are subject to a single stock option agreement, all Prior Options shall be cancelled in the order they become exercisable; and (iii) If
the Prior Options are subject to multiple stock option agreements, Prior Options that are exercisable shall be cancelled prior to Prior Options that are not exercisable, and within the group of
exercisable or non-exercisable Prior Options, Prior Options with a higher exercise price shall be cancelled prior to options with a lower exercise price. 

        (b)   Certain Limitations. 

        (1)   A
Parallel Option may not be granted at the same time as, or as part of the same Incentive Award as, the Prior Option. 

        (2)   All
Parallel Options shall be Non-Qualified Options. Parallel Options shall be Incentive Awards for purposes of the Plan. 

 

        (3)   The
granting of a Parallel Option may not be conditioned upon the amendment or termination of the Prior Option. Unless the grant of a Parallel Option would adversely
effect the Prior Option, the Parallel Option may be granted without the consent of the holder of the Prior Option. Unless otherwise provided in the governing Award Agreement and except for the
automatic cancellation of a Parallel Option or Prior Option upon exercise of the other as set forth in Section 30(a), a Parallel Option or Prior Option may continue to be valid after the
expiration or termination of the related Prior Option or Parallel Option. 

        (4)   All
Parallel Options shall be evidenced by an Award Agreement setting forth the terms and conditions of the Parallel Option. 

        (5)   Except
as set forth in the succeeding sentence, the grant of a Parallel Option shall not reduce the number of shares of Common Stock with respect to which Incentive
Awards may be granted pursuant to the Plan. In the event that the Prior Option to which a Parallel Option relates expires or is terminated without being exercised and the number of shares of Common
Stock with respect to which Incentive Awards may be granted is correspondingly increased, the number of shares of Common Stock with respect to which Incentive Awards may be granted shall be reduced by
the number of shares of Common Stock with respect to which the Parallel Option continues to be exercisable (unless and until such Parallel Option expires or is terminated without being exercised). 

        (6)   The
terms and conditions of a Parallel Option need not be identical to the terms and conditions of the Prior Option. Except to the extent such terms conflict with this
Section 30, a Parallel Option shall be governed by the terms and conditions of Section 7 of the Plan. 

        (7)   In
the event of uncertainty, inconsistency or dispute regarding Parallel Options, the Committee has been granted authority to administer the Plan, in its discretion, as
contemplated by Section 4 of the Plan. 

        (8)   During
the period that both the Parallel Option and Prior Option remain outstanding, neither the Parallel Option nor the Prior Option shall be assignable or transferable
unless the related Prior Option or Parallel Option is transferred together therewith, and any such transfer or assignment will be subject to the provisions of Section 20 of the Plan. 

        3.     No Other Amendments. Except as expressly provided in this Amendment, the Plan is not otherwise modified and remains in
full force and effect. Without further consent of the Board of Directors, this Amendment may be added to the Plan in the form of an amended and restated plan. 

The
approval and adoption of this First Amendment to Sento Corporation 1999 Omnibus Stock Incentive Plan is hereby confirmed on behalf of the Company as of the date first above written. 

	

 	
 	

Sento Corporation
	

 	
 	

By:	
 	

                        , its

2

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FIRST AMENDMENT TO SENTO CORPORATION 1999 OMNIBUS STOCK INCENTIVE PLAN

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