Document:

<PAGE>

                                                                    EXHIBIT 10.2

                      AIRBRIDGE PACKET SERVICE AGREEMENT
                                    BETWEEN
                          BELL ATLANTIC NYNEX MOBILE
                                      AND
                        GOAMERICA COMMUNICATIONS CORP.

<PAGE>

                                                              Contract No. *****

                     AIRBRIDGE(R) PACKET SERVICE AGREEMENT

This Service Agreement is entered into by and between GoAmerica Communications
Corporation, a New Jersey corporation, with a principal place of business
located at 401 Hackensack Avenue, Hackensack, NJ 07601 ("Customer") and Cellco
Partnership, a Delaware general partnership, by its managing general partner,
Bell Atlantic NYNEX Mobile, Inc. (hereinafter known as "BANM") with offices at
180 Washington Valley Road, Bedminster, New Jersey 07921 (the "Agreement").

     WHEREAS, BANM is either licensed and authorized by the Federal
Communications Commission ("FCC") to provide cellular telecommunications
service, or manages on behalf of the FCC licensee pursuant to a management
agreement in the Area (defined below); and   WHEREAS, the Customer wishes to
establish a mobile data communications system through a public packet switched
network in order to utilize the system for data communication by Customer and/or
its Authorized Users (defined below); and

     WHEREAS, BANM has the capability to provide Cellular Digital Packet Data
("CDPD") Service, known as AirBridge(R) Packet Service; and

     WHEREAS, Customer wishes to obtain such AirBridge(R) Packet Service from
BANM in the Area; and

     WHEREAS, BANM wishes to make available AirBridge(R) Packet Service to
Customer on the terms and conditions set forth below.

     NOW, THEREFORE, in consideration of the mutual promises and covenants
contained herein and intending to be legally bound, the parties agree as
follows:

                                     TERMS
1.   DEFINITIONS.
     -----------

As used herein the following terms shall have the following respective meaning:

     Area.  The markets listed in Exhibit A within which BANM either is licensed
     ----
and authorized by the FCC to provide commercial mobile service, or manages on
behalf of the FCC licensee pursuant to a management agreement and in which BANM
currently provides or may provide AirBridge Packet Service.

     Authorized User.  Individuals or companies authorized by Customer to use
     ---------------
the System established by Customer.

     Cellular Digital Packet Data Service ("CDPD").  Cellular radio service
     ---------------------------------------------
utilizing packet switching technology to transmit data over radio frequency
channels.  The raw data rate of CDPD is 19.2 Kilobits per second.  It is a
connectionless multi-protocol network service providing peer network wireless
extension to existing data networks.

     Customer.  Customer is GOAmerica Communications Corporation.
     --------

***** Confidential Portion omitted and filed separately with the Securities and
Exchange Commission.
<PAGE>

     Equipment Identifier (EID).  An electronic serial number "burned" into
     --------------------------
a CDPD radio modem at the time of manufacture.

     Fixed End System (FES).  A host computer(s) operated by or on behalf of
     ----------------------
Customer.

     Kilobyte.  A kilobyte is 1000 octets of data, measures at the IP packet
     --------
layer.  IP header and data octets are included in the kilobyte count.

     Mobile Data Base Station ("MDBS").  The unit located at BANM cell sites
     ---------------------------------
which serves as the data link relay point.  The MDIS communicates with
each MES through the MDBS.

     Mobile Service Area.  Market areas or combinations of Market areas which
     -------------------
Company establishes to provide Commercial Mobile service.

     Mobile Data Intermediate Systems ("MDIS").  The component of the AirBridge
     -----------------------------------------
Packet Service network which performs routing and which contains the
network control functions, including the mobility manager, registration and
authentication functions.

     Mobile End System ("MES"). A data terminal, CDPD radio modem, and antenna.
     -------------------------

     Network Entity Identifier ("NEI").  A network address assigned to the
     ---------------------------------
MES.  Each MES has an NEI and a unique corresponding EID for authentication
purposes.

     Packet.  The continuous sequence of binary digits of information, which is
     ------
routed through the AirBridge Packet Service network as an integral
unit.  Packet sizes can be flexible within a range of "0" user bytes to a
maximum of "2048" bytes.

     Service.  The Airbridge Packet Service provided pursuant to this Agreement.
     -------

2.   PROVISION OF SERVICE.
     --------------------
     BANM hereby undertakes to provide the Service to Customer in order for the
     Customer and/or its Authorized Users to transmit and receive data over the
     Service network in the Area, pursuant to the terms and conditions specified
     in this Agreement. Customer shall purchase CDPD service ***** from BANM or
     its affiliates which provide such Service in the Area. BANM will issue
     ***** to customers NEIs. All such NEI assignments shall be made in
     accordance with the CDPD Network Information Center policies in effect from
     time to time. Customer has no property rights or interest in the NEI or IP
     address assigned to its equipment. Rights in the NEIs and IP addresses
     shall remain the property of BANM.

3.   PRICING.
     -------
     The rate for Service provided by BANM is set forth in Exhibit B. The
     availability of such rate is restricted to the applications set forth in
     Exhibit B. In the event the Customer has selected and is purchasing
     equipment through BANM the terms of payment and price of such equipment are
     set forth in Exhibit B. *****

4.   INSTALLATION.
     ------------
     At Customer's request, BANM will provide and/or arrange for installation
     services of MES equipment in the Area.  The rate for such installation
     services will be negotiated on a case by case basis and will be included in
     a separate attachment to this Agreement.

***** Confidential Portion omitted and filed separately with the Securities and
Exchange Commission.

                                       2
<PAGE>

5.   COMMITMENT OF CUSTOMER.
     ----------------------
     Customer shall, unless otherwise agreed upon in writing and in advance, at
     its sole expense:
          (i)    purchase and maintain any equipment that Customer and/or its
          Authorized Users may require to communicate with the Service network;
          and
          (ii)   establish and maintain facilities or services for connecting
          Customer's and/or its Authorized Users' networks or host processors to
          the Service network (such as private line connections and/or frame
          relay service); and
          (iii)  maintain at its sole expense and option all MES's and ensure
          that each is technically and operationally compatible with the Service
          network and is in compliance with applicable state and federal laws,
          rules, and regulations; and
          (iv)   procure any other items or services, including, but not limited
          to, any applications software or professional services that may be
          required by Customer and/or its Authorized Users in connection with
          the Service and/or this Agreement; and
          (v)    submit a completed copy of the form entitled, "Air-Bridge
          Packet Service Request Form", attached hereto as Exhibit C, for
          modification, addition or deletion of NEIs/EIDs during the term of
          this Agreement; and
          (vi)   pay and hereby guarantees the payment of all invoices presented
          by BANM under the terms of this Agreement.
          (vii)  provide the following to its end users:
                    (1)  technical help desk support during normal working hours
                         of a five (5) day week.
                    (2)  thorough training of the host and mobile systems.
                    (3)  successful installation of host software and hardware
                         with back end connectivity.
                    (4)  successful installation of mobile software and hardware
                         with wireless connectivity.
                    (5)  successful configuring of all software and hardware to
                         BANM Network specifications.
                    (6)  submission of necessary information to BANM to receive
                         IP Address.
          (viii)    subscribe to a minimum of ***** NEIs during the term of this
          Agreement as shown in Exhibit B.

6.   AVAILABILITY OF THE SERVICE.
     ---------------------------
     The Service is available for Customer and/or its Authorized Users who are
     equipped for the Service when they are within the range of cell sites
     providing the Service.  BANM will make good faith efforts to have scheduled
     outages during off-peak hours.

     6.1  The Service is subject to transmission limitations caused by
     atmospheric and like conditions.  The Service may be temporarily
     interrupted or curtailed due to government regulations, suspected
     fraudulent activities, equipment modifications, upgrades, relocations,
     repairs and similar activities necessary or appropriate for the proper or
     improved operation of the Service.

***** Confidential Portion omitted and filed separately with the Securities and
Exchange Commission.

                                       3
<PAGE>

     6.2  The Service, although encrypted, is capable of being intercepted
     without knowledge of or permission from Customer by unauthorized third
     parties possessing certain types of devices or equipment.

7.   TARIFF FILINGS.
     --------------
     This Agreement and performance hereunder are subject to any required State
     and Federal regulatory filings.  Where required, BANM shall commence the
     process for submission of any such filings upon execution of this
     Agreement.

8.   BILLING.
     -------
     BANM will provide Customer with a monthly invoice for the Service provided
     under this Agreement.

     8.1  The invoice will identify charges in accordance with Exhibit B.  Terms
     of payment shall be net thirty (30) days from the date of the invoice.

     8.2  Undisputed payments received more than thirty (30) days after the date
     of the invoice will incur a late payment charge in the amount of the
     greater of one and one-half percent (1 1/2%) of the unpaid balance or the
     applicable limit (if any) set by law for each month or fraction thereof
     that such balance shall remain unpaid.

     8.3  Customer will reimburse BANM for court costs, attorney's fees, costs
     of investigation or collection and similar expenses incurred by BANM in the
     enforcement of any right or privilege hereunder.

     8.4  BANM may verify and/or reverify Customer's credit rating at any time
     and BANM may require Customer at any time to make a suitable deposit that
     BANM shall hold as guarantee of the payment of charges.  Upon termination
     of Service, BANM may apply Customer's deposit against Customer's bill for
     all charges.

9.   LIMITATION OF LIABILITY.
     -----------------------

     9.1  IN NO EVENT SHALL BANM BE LIABLE TO CUSTOMER, ITS AUTHORIZED USERS, OR
     EMPLOYEES AND/OR AGENTS OF EITHER OF THEM, OR ANY THIRD PARTY, FOR ANY
     INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE DAMAGES, OR LOST
     PROFITS OR ANY CLAIM OR DEMAND OF ANY NATURE OR KIND, INCLUDING, BUT NOT
     LIMITED TO, USE OR INABILITY TO USE/ACCESS THE SERVICE, INCLUDING, BUT NOT
     LIMITED TO, RELIANCE BY CUSTOMER AND/OR AN AUTHORIZED USER ON ANY DATA
     OBTAINED THROUGH USE OF THE SERVICE, ANY INTERRUPTION, DEFECT, ERROR, VIRUS
     OR DELAY IN OPERATION OR TRANSMISSION, ANY FAILURE TO TRANSMIT OR ANY LOSS
     OF DATA, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE
     PERFORMANCE OR BREACH THEREOF.

     9.2  NOTWITHSTANDING THE FOREGOING, BANM SHALL DEFEND ANY SUIT OR
     PROCEEDING BROUGHT AGAINST CUSTOMER TO THE EXTENT THAT SUCH SUIT OR
     PROCEEDING IS BASED ON A CLAIM THAT THE SERVICE FURNISHED TO CUSTOMER BY
     BANM UNDER THIS AGREEMENT CONSTITUTES AN INFRINGEMENT OF ANY PATENT,
     COPYRIGHT OR TRADE SECRET OR A VIOLATION OF ANY FEDERAL OR OTHER LICENSE OR

                                       4
<PAGE>

     FRANCHISE REQUIRED TO BE MAINTAINED IN ORDER TO PROVIDE SUCH SERVICE;
     PROVIDED, HOWEVER, THAT CUSTOMER SHALL GIVE BANM PROMPT NOTICE IN WRITING
     OF SUCH SUIT OR PROCEEDING, BANM SHALL HAVE COMPLETE CONTROL OF THE
     DEFENSE, AND CUSTOMER SHALL PROVIDE ANY INFORMATION AND ASSISTANCE
     REASONABLY REQUESTED BY BANM (AT BANM'S EXPENSE).  BANM SHALL PAY ALL
     DAMAGES AND COSTS FINALLY AWARDED THEREIN AGAINST CUSTOMER, BUT BANM SHALL
     NOT BE RESPONSIBLE FOR ANY COMPROMISE MADE WITHOUT ITS CONSENT.

10.  DISCLAIMER OR WARRANTIES.
     -------------------------
     10.1 DUE TO THE POSSIBILITY OF ERRORS INCIDENT IN THE USE OF CDPD, THE
     SERVICE FURNISHED BY BANM IS SUBJECT TO THE TERMS, CONDITIONS AND
     LIMITATIONS SPECIFIED HEREIN.  BANM MAKES NO WARRANTY, EITHER EXPRESS OR
     IMPLIED, CONCERNING THE SERVICE, INCLUDING WITHOUT LIMITATION, WARRANTIES
     OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE.

     10.2 CUSTOMER ACKNOWLEDGES IT HAS SELECTED CUSTOMER'S SOFTWARE AND/OR
     EQUIPMENT (INCLUDING EQUIPMENT THAT MAY BE PURCHASED BY CUSTOMER THROUGH
     BANM).  BANM HAS MADE AND MAKES NO REPRESENTATIONS OR WARRANTIES
     WHATSOEVER, DIRECTLY OR INDIRECTLY, EXPRESS OR IMPLIED, AS TO THE
     SUITABILITY, DURABILITY, FITNESS FOR PARTICULAR PURPOSE OR USE,
     MERCHANTABILITY, CONDITION OR QUALITY OF THE CUSTOMER SELECTED EQUIPMENT
     AND/OR SOFTWARE. BANM SHALL NOT BE LIABLE TO CUSTOMER AND/OR ANY AUTHORIZED
     USER FOR ANY LOSS, DAMAGE OR EXPENSE OF ANY KIND OR NATURE CAUSED DIRECTLY
     OR INDIRECTLY BY THE CUSTOMER SELECTED EQUIPMENT AND/OR SOFTWARE, OR BY THE
     USE OR MANUFACTURE THEREOF, OR BY ANY REPAIR, SERVICE OR ADJUSTMENT THERETO
     OR BY ANY INTERRUPTION OF SERVICE OR LOSS OF USE THEREOF, OR FOR ANY LOSS
     OF BUSINESS OR DAMAGE WHATSOEVER AND HOWSOEVER CAUSED. TO THE EXTENT
     PERMITTED, BANM AGREES TO ASSIGN TO CUSTOMER ANY OF THE EQUIPMENT
     MANUFACTURER'S WARRANTIES RECEIVED BY BANM WITH RESPECT TO THE CUSTOMER
     SELECTED EQUIPMENT.

11.  CREDIT FOR OUTAGES.
     -------------------
          No credit or adjustment will be made for interruptions of the Service
     unless the interruption continues for a period of twenty-four (24) hours or
     more, measured from the time the interruption is reported to BANM by
     Customer. In the event of an interruption of the Service that continues for
     a period of twenty-four (24) hours or more, credit allowance will be made,
     at Customer's request, for a pro-rata amount not to exceed the minimum
     charge per NEI for that month for each NEI rendered inoperative by the
     interruption.  The credit shall be available only where the interruption is
     in no part due to the acts or omissions of Customer or an Authorized User
     whether negligent or otherwise or by interruptions caused by failure of
     equipment or service not provided by BANM.

                                       5
<PAGE>

     The foregoing credit shall be the sole and exclusive remedy to Customer
     and/or Authorized User for any interruption of the Service. In order to be
     eligible for any such credit, Customer must request the credit within sixty
     (60) days of the commencement of the interruption.

12.  USE OF THE SERVICE.
     ------------------
     12.1 The Service furnished hereunder is for use only by Customer or its
     Authorized Users.

     12.2 Customer will be liable for all usage and administrative, financial
     charges and any other losses, damages, charges or expenses arising from or
     out of the fraudulent use of Service, including unauthorized use resulting
     from or attributable to Customer and/or its Authorized Users.  The parties
     will actively cooperate in order to minimize the fraudulent or other
     unauthorized use and subsequent abuse of the Service provided by BANM.

13.  USE OF MARKS.
     ------------
     13.1 Customer shall not, directly or indirectly, hold itself out as or
     otherwise create the impression that it is sponsored, authorized, endorsed
     by, affiliated with, or an agent of BANM or an affiliate thereof.
     Additionally, Customer shall not use the name "Bell Atlantic NYNEX Mobile",
     "Bell Atlantic", "NYNEX" or any mark used by BANM, Bell Atlantic or NYNEX
     or any of their affiliates, or any colorable imitation thereof, in or as
     part of any company name or trade name or in any other confusing or
     misleading manner, without the prior written consent of BANM.  Nothing
     contained in this Agreement is intended to convey a license to use any such
     trademarks, service marks or trade names.

14.  INDEMNIFICATION.
     ---------------
     (a)  Customer shall defend, indemnify, and save harmless BANM and its
     successors and assigns and its employees and agents and their heirs, legal
     representatives and assigns from any and all claims or demands whatsoever,
     including the costs, expenses and reasonable attorney's fees incurred on
     account thereof, that may be made by any person, specifically including,
     but not limited to, employees of the Customer, including, but not limited
     to, claims for bodily injury (including death to persons) or damage to
     property (including theft) occasioned by or alleged to have been occasioned
     by the acts or omissions of Customer, its employees or persons furnished by
     the Customer whether negligent or otherwise.

     (b)  Customer shall defend BANM at BANMs request, against any such
     liability, claim or demand.  The foregoing indemnification shall apply
     whether Customer or BANM defends such suit or claims.  BANM agrees to
     notify Customer promptly of any written claim or demands against BANM for
     which Customer is responsible hereunder.

15.  TERM OF AGREEMENT.
     ------------------
     15.1 This Agreement shall be effective when executed by an authorized
     representative of BANM ("Effective Date").  The term of this Agreement
     shall be ***** from the Effective Date.  This Agreement shall automatically
     renew for additional ***** ***** terms unless either party provides at
     least ***** written notice prior to the expiration thereof of its
     intention not to renew this Agreement.

***** Confidential Portion omitted and filed separately with the Securities and
Exchange Commission.

                                       6
<PAGE>

16.  TERMINATION OF THE SERVICE.
     --------------------------
     16.1   Upon nonpayment of any sum due BANM, or upon a violation by Customer
     of any of the provisions of this Agreement, BANM may give Customer written
     notice of such nonpayment and/or violation.  If Customer fails to rectify
     the nonpayment or the violation within thirty (30) days of being given such
     written notice, then BANM may immediately, without incurring any liability,
     temporarily discontinue or interrupt the furnishing of the Service to
     Customer.

     16.2   Should Customer or its Authorized User's MES's be used with the
     Service provided by BANM in violation of any of the provisions of this
     Agreement, BANM may, immediately upon written notice to Customer, without
                          -------------------------------
     incurring any liability, take such action as it may reasonably determine is
     necessary or appropriate for the provision of the Service to its Customers.
     Customer shall effect the discontinuance of any use of MES that is in
     violation of this Agreement immediately upon notice to it of the violation,
     and shall confirm in writing to BANM within five (5) business days that
     such use has been discontinued.  BANM may, in sole discretion, choose to
     restore service to the MES in question when Customer has complied with the
     provisions of this Section 17.2.

17.  TERMINATION OF AGREEMENT.
     ------------------------
     17.1   Upon Default by Customer under this Agreement, of which Customer has
     been given written notice, and which Customer has not cured within thirty
     (30) days of such written notice BANM may, without incurring any liability,
     immediately terminate this Agreement.
     17.2   For purposes of this Section 17, "Default" shall be defined as:
                                              -------
     17.2.1 Failure by Customer to pay any charge when due (i.e. within thirty
     (30) days of date of invoice) or to perform or observe any term or
     condition of this Agreement; or
     17.2.2 Institution by the Customer of any proceeding in bankruptcy,
     reorganization, or insolvency; institution against Customer of any
     proceeding in bankruptcy, reorganization, or insolvency that is acquiesced
     to or not dismissed within ninety (90) days; appointment of a receiver for
     any substantial part of Customer assets; the making of an assignment for
     the benefit of creditors or an admission in writing of Customer of its
     inability to pay its debts as they mature.
     17.3   Customer can terminate on notice and the buyout will be equal to the
     $***** monthly access charge times the ***** line minimum, times the months
     remaining in the original term.

18.  PROPRIETARY AND CONFIDENTIAL INFORMATION.
     ----------------------------------------
     In connection with BANM's provision of the AirBridge(SM) Services, certain
     confidential and proprietary, technical, financial or business information
     may be disclosed by either party.  The term "Information," as used in this
     Agreement includes all specifications, drawings, sketches, models, samples,
     reports, plans, forecasts, current or historical data, computer programs or
     documentation and all other technical, financial or business data.
     "Proprietary and/or Confidential Information" is defined as Information
     which is in the possession of the Disclosing Party, is not generally
     available to the public, and which the Disclosing Party desires to protect
     against unrestricted disclosure or competitive use. All Information which
     is disclosed by the Disclosing Party to the Receiving Party and which

***** Confidential Portion omitted and filed separately with the Securities and
Exchange Commission.

                                       7
<PAGE>

     is to be protected hereunder as Proprietary and/or Confidential Information
     of the Disclosing Party shall:

     a.   if in writing or other tangible form, be conspicuously labeled as
          proprietary, confidential or the like at the time of delivery; and

     b.   if oral, be identified as Proprietary and/or Confidential Information
          prior to disclosure and be reduced to a writing labeled as indicated
          in (a) above within fifteen (15) business days after its disclosure.

          The Disclosing Party shall have the right to correct any inadvertent
          failure to designate Information as Proprietary and/or Confidential
          Information as set forth above by written notification as soon as
          practical (but in no event later than five (5) business days) after
          such error is determined.  After receiving said notification, the
          Receiving Party shall from that time forward treat such Information as
          Proprietary and/or Confidential Information.

     c.   With respect to Proprietary and/or Confidential Information provided
          under this Agreement, the Receiving Party shall during the term of
          this Agreement:

          (1)  hold the Proprietary and/or Confidential Information in strictest
               confidence; and

          (2)  restrict disclosure and/or use to solely those employees of the
               Receiving Party with a need to know and not disclose it to any
               other parties; and

          (3)  advise those employees of their obligations with respect to the
               Proprietary and/or Confidential Information and use the
               Proprietary and/or Confidential Information only for the purposes
               hereunder except as may otherwise be mutually agreed upon in
               writing.

     d.   Any Information disclosed by the Disclosing Party to the Receiving
          Party which the Disclosing Party holds subject to an obligation of
          confidence to a third party, shall be subject to the same level of
          protection as Proprietary and/or Confidential Information of the
          Disclosing Party, provided the Disclosing Party advises the Receiving
          Party of the confidential nature of such third party Information.

     e.   Neither party shall have an obligation to preserve the proprietary
          nature of any Information which:

          (1)  was previously known to the Receiving Party free of any
          obligation to keep confidential; or

          (2)  is disclosed to third parties by the Disclosing Party without
          restriction; or

          (3)  is or becomes publicly available by other than unauthorized
          disclosure; or

          (4)  is independently developed and so documented by the Receiving
          Party; or

          (5)  which the Receiving Party is required to disclose pursuant to a
          current law, regulation, or ordinance or a valid order of a court or
          other governmental body or any political subdivision thereof;
          provided, however, that the recipient of the Proprietary Information
          shall first have given notice to the Disclosing Party and gives the
          Disclosing Party a reasonable opportunity to make a reasonable effort
          to obtain a protective order requiring that the Proprietary
          Information and/or

                                       8
<PAGE>

          documents so disclosed be used only for the purposes for which the
          order was issued.

     f.   All Information shall be deemed the property of the Disclosing Party.
     Upon request the Receiving Party shall return all Information in tangible
     form to the Disclosing Party or destroy all such Information.

     g.   Upon discovery of any disclosure by the Receiving Party, its agents,
     employees, consultants or contractors, of any Proprietary and/or
     Confidential Information, Receiving Party shall notify the Disclosing Party
     and, at its own expense, take all steps necessary to prevent any further
     disclosure of Proprietary and/or Confidential Information in violation of
     this Agreement.

     h.   Nothing contained in this Agreement shall be construed as granting or
     conferring any rights by license or otherwise in any Information disclosed
     to the Receiving Party.

19.  MISCELLANEOUS.
     -------------
     19.1 Entire Agreement; Amendment.  This Agreement and the attached Exhibits
          ---------------------------
     constitute the entire agreement between the parties with respect to the
     provision of the Service and associated services and supersede all prior
     agreements, proposals, and understandings, whether written or oral.  Any
     modification or waiver of any provision of this Agreement must be in
     writing and signed by authorized representatives of the parties.

     19.2 Severability.  If any provision, or portion thereof, of this Agreement
          ------------
     is invalid or unenforceable under applicable statute or rule of law, it is
     only to that extent to be deemed omitted, and such unenforceability shall
     not affect any other provision of this Agreement, but this Agreement shall
     then be construed as if such unenforceable provision or provisions had
     never been contained herein.

     19.3 Independent Contractor. No party nor its employees or agents shall be
          ----------------------
     deemed to be employees or agents of the other party, it being understood
     that each party is an independent contractor for all purposes and at all
     times, and each party shall be wholly responsible for withholding and
     payment of all federal, state, and local income and other payroll taxes
     with respect to its employees, including contribution from them as required
     by law.

     19.4 Waiver.  The failure by Customer or BANM at any time to enforce any of
          ------
     the provisions of this Agreement or any right with respect thereto, will in
     no way be construed to be a waiver of such provisions or rights or in any
     way to affect the validity of this Agreement.  The exercise by a party of
     any rights under the terms or provisions of this Agreement shall not
     preclude or prejudice the exercising thereafter of the same or any other
     right.

     19.5 Governing Law.  Subject to any tariffs on file with any state or
          -------------
     federal regulatory body, this Agreement shall be governed by the law of the
     State of New Jersey regardless of any conflicts of laws or rules which
     would require the application of the laws of another jurisdiction.

     19.6 Notices.  Any notice to be given hereunder by either party to the
          -------
     other shall be in writing and shall be valid and sufficient if dispatched
     by: a) registered or certified mail,

                                       9
<PAGE>

     postage prepaid in any post office in the United States; b) hand delivery;
     or c) overnight courier prepaid.

     Notices to BANM shall be addressed to:
           Bell Atlantic NYNEX Mobile
           180 Washington Valley Road
           Bedminster, New Jersey 07921
           Attention: GM Product Management
           with a copy to Legal Dept - same address

     Notices to Customer shall be addressed to:
           GOAmerica Communications Corporation
           Hackensack Avenue
           Hackensack, NJ 07601
           Attention:

     If either party changes its address during the term hereof, it shall so
     advise the other party in writing and any notice thereafter required to be
     given shall be sent by certified mail to such new address.

     19.7  Captions. The captions in this Agreement are for convenience only and
           --------
     shall not be construed to define or limit any of the terms herein.

     19.8  Publicity and Advertising.  Without the prior written consent of the
           -------------------------
     other party, no party hereto will disclose to any person the terms and
     conditions of this Agreement, except as may be required by law and then
     only in compliance with Section 19.3(e).  Customer shall submit to BANM all
     advertising, sales promotion, press releases and other publicity matters
     relating to the Service furnished by BANM under this Agreement wherein
     BANM's name or marks is mentioned or language from which the connection of
     said names or marks therewith may be inferred or implied.  Customer shall
     not publish or use such advertising, sales promotion, press releases, or
     publicity matters without BANM's prior written approval.

     19.9  Assignment.  Any assignment of this Agreement, in whole or in part or
           ----------
     any other interest hereunder without BANM's prior written consent shall be
     void which consent shall not be unreasonably withheld.  It is further
     agreed that BANM upon written notice to Customer, may assign this
     Agreement, in whole or in part, or any of its rights, duties and
     obligations under this Agreement to its parent, an affiliate or affiliates
     of BANM, or to a partnership or partnerships in which BANM its parent or an
     affiliate has an BANM interest.  This Agreement shall benefit and be
     binding upon the parties hereto and their respective successors and
     permitted assigns.

     19.10 Authorized Signatures.  BANM and Customer each represent that the
           ---------------------
     individual signing this Agreement on its behalf has the power and authority
     to enter into this Agreement and that this Agreement constitutes a valid
     and binding obligation of each party.

     19.11 Compliance with Laws.  Both parties shall comply with all applicable
           --------------------
     local, state, and federal regulations, laws, ordinances, rules, and
     decisions.

     19.12 Acts of God.  In no event shall either party have any liability for
           -----------
     any failure to comply with this Agreement, if such failure results from the
     occurrence of any

                                      10
<PAGE>

     contingency beyond the reasonable control of such party, including without
     limitation, the cellular provider serving a particular area, strike or
     other labor disturbance, riot, theft, flood, fire, lightning, storm, any
     act of God, power failure, war, national emergency, interference by any
     government or governmental agency, embargo, seizure, or enactment of any
     law, statute, ordinance, rule or regulation.

                                      11
<PAGE>

     IN WITNESS WHEREOF, the parties have caused this Agreement to be executed
by their duly authorized representatives.

CELLCO PARTNERSHIP
By Bell Atlantic NYNEX Mobile, Inc.,        GOAMERICA COMMUNICATIONS
its managing general partner                CORPORATION

         /s/ Cynthia J. White                       /s/ Aaron Dobrinsky
By: _________________________________       By: _____________________________

Name: Cynthia White                                   Aaron Dobrinsky
                                            Name: ___________________________
Title: Executive Vice President & COO
                                            Title:       President
            May 13, 1997
Date: _______________________________                  May 12, 1997
                                            Date: ___________________________

                                       12
<PAGE>

                                   EXHIBIT A

This Exhibit A sets forth the Area(s), as that term is used in this Agreement,
in which BANM is authorized to provide CRS as described in this Agreement.  In
this Exhibit there is described the individual counties of the MSA's and/or
RSA's in which BANM is authorized to conduct its CRS operations

1.   (a)  COUNTIES OF THE MSA(s) IN WHICH BANM IS LICENSED:
          Bronx NY, Kings NY, New York NY, Queens NY, Richmond NY, Putnam NY,
          Rockland NY, Westchester NY, Bergen NJ, Nassau NY, Suffolk NY, Essex
          NJ, Morris NJ, Somerset NJ, Union NJ, Hudson NJ and Passaic NJ of the
          New York MSA; Bucks PA, Chester PA, Delaware PA, Montgomery PA,
          Philadelphia PA, Burlington NJ, Camden NJ and Gloucester NJ of the
          Philadelphia MSA; Essex MA, Middlesex MA, Plymouth MA, Suffolk MA and
          Rockingham NH of the Boston MSA; District of Columbia, Charles MD,
          Montgomery MD, Prince Georges MD, Alexandria City VA, Fairfax City VA,
          Falls Church City VA, Manassas City VA, Manassas Park City VA,
          Arlington VA, Fairfax VA, Loudoun VA and Prince William VA of the
          Washington DC MSA; Allegheny PA, Beaver PA, Washington PA and
          Westmoreland PA of the Pittsburgh MSA; Baltimore City MD, Anne Arundel
          MD, Baltimore MD, Carroll MD, Harford MD and Howard MD of the
          Baltimore MSA; Hartford CT, Middlesex CT and Tolland CT of the
          Hartford MSA; New Haven CT of the New Haven MSA; Madison NY, Worcester
          MA of the Worcester MSA; Lackawanna PA, Carbon PA, Lehigh PA,
          Northampton PA and Warren NJ of the Allentown MSA; Charles City VA,
          Chesterfield VA, Goochland VA, Hanover VA, Henrico VA, Gaston NC,
          Meklenburg NC and Union NC of the Charlotte MSA; Middlesex NJ of the
          New Brunswick MSA; Hampden MA and Hampshire MA of the Springfield MSA;
          Greenville SC, Pickens SC and Spartanburg SC of the Greenville MSA;
          New Castle DE, Salem NJ and Cecil MD of the Wilmington MSA; Monmouth
          NJ of the Long Branch MSA; Bristol MA of the New Bedford MSA;
          Lexington SC and Richland SC of the Columbia MSA; Gloucester VA,
          Hampden City VA, James City VA, Poquoson City VA, Berks PA of the
          Reading MSA; Mercer NJ of the Trenton MSA; Hillsborough NH of the
          Manchester MSA; Atlantic NJ and Cape May NJ of the Atlantic City MSA;
          Orange NY of the Orange County MSA; Dutchess NY of the Poughkeepsie
          MSA; New London CT of the New London MSA; Alexander NC, Burke NC and
          Catawba NC of the Hickory MSA; Berkshire MA of the Pittsfield MSA;
          Anderson SC of the Anderson MSA; Cumberland NJ of the Vineland MSA;
          Warren NY and Washington NY of the Glen Falls MSA; Chittenden VT and
          Grand Isle VT of the Burlington MSA.

     (b)  COUNTIES OF THE RSA(s) IN WHICH BANM IS LICENSED:

          Hunterdon in NJ 1-HUNTERDON; Ocean in NJ 2-OCEAN; Sussex in NJ 3-
          SUSSEX; Kent and Sussex in DE 1-KENT; Kent, Queen Annes, Talbot,
          Caroline, Dorchester, Wicomico, Somerset, Calvert, St. Marys, and
          Worcester in MD 2-KENT; Frederick in MD 3-FREDERICK; Lee, Wise,
          Dickenson, Buchanan,

                                      13
<PAGE>

          Russell and Norton City in VA 1-LEE; Frederick, Clark, Shenandoah,
          Page, Rappahannock, Fauquier, Warren and Winchester City in VA 10-
          FREDERICK (B1); Mason, Jackson, Roane, and Calhoun in WV 1-MASON;
          Wetzel, Tyler, Doddridge, Ritchie, Gilmer, Lewis, Pleasants in WV 2-
          WETZEL; McKean, Camerom, and Elk in PA 2-MCKEAN; Butler, Clarion,
          Lawrence and Armstrong in PA 6-LAWRENCE (B2); Indiana, Jefferson and
          Clearfield in PA 7- JEFFERSON; Greene and Fayette in PA 9-GREENE;
          Huntingdon, Juniata and Mifflin in PA 11-HUNTINGDON; Windham in CT 2-
          WINDHAM; Newport in R11-NEWPORT; Cherokee, Clay, Graham, Macon, Swain,
          Haywood, Jackson and Transylvania in NC 1-CHEROKEE; Anson, Montgomery,
          Richmond, Scotland in NC 5-ANSON; Cabarrus, Stanly, Rowan, Iredell,
          and Davie in NC 15-CABARRUS; Laurens, Greenwood, McCormick, Edgefield,
          Saluda, Newberry and Abbeville in SC 2-LAURENS; Calhoun, Orangeburg,
          Barnwell, Bamberg and Allendale in SC 7-CALHOUN; Oconee in SC 1-
          OCONEE; Cherokee, Chester, Union and Fairfield in SC 3-CHEROKEE;
          Lancaster and York in SC 9-LANCASTER; Barnstable, Dukes and Nantucket
          in MA 2-BARNSTABLE; Carroll, Belknap and Merrimack in NH 2-CARROLL;
          Franklin, Orleans, Essex, Lamoille, Washington, Caledonia and Orange
          in VT 1-FRANKLIN; Addison, Rutland, Windsor, Bennigton and Windham in
          VT 2-ADDISON; Dawson, Lumpkin, White, Habersham, Hall, Banks,
          Franklin, Stephens, Rabun, Barrow in GA 2-DAWSON.

                                      14
<PAGE>

                                   EXHIBIT B
                                 PRICE SCHEDULE

***** Access Fee                      $***** per NEI
Kilobyte Rate - in BANM markets       $*****/kb
Kilobyte Rate - out of BANM markets   $*****/kb

<TABLE>
<CAPTION>
                            Minimum Unit Commitment
------------------------------------------------------------------------------------------------
          Bill Cycle                Committed Minimum Units         Absolute Minimum Revenue
------------------------------------------------------------------------------------------------
<S>                                 <C>                             <C>
------------------------------------------------------------------------------------------------
              1                              *****                            *****
-------------------------------------------------------------------------------------------------
              2                              *****                            *****
-------------------------------------------------------------------------------------------------
              3                              *****                            *****
-------------------------------------------------------------------------------------------------
              4                              *****                            *****
-------------------------------------------------------------------------------------------------
              5                              *****                            *****
-------------------------------------------------------------------------------------------------
              6                              *****                            *****
-------------------------------------------------------------------------------------------------
              7                              *****                            *****
-------------------------------------------------------------------------------------------------
              8                              *****                            *****
-------------------------------------------------------------------------------------------------
              9                              *****                            *****
-------------------------------------------------------------------------------------------------
             10                              *****                            *****
-------------------------------------------------------------------------------------------------
             11                              *****                            *****
-------------------------------------------------------------------------------------------------
             12                              *****                            *****
-------------------------------------------------------------------------------------------------
             13                              *****                            *****
-------------------------------------------------------------------------------------------------
             14                              *****                            *****
-------------------------------------------------------------------------------------------------
             15                              *****                            *****
-------------------------------------------------------------------------------------------------
             16                              *****                            *****
-------------------------------------------------------------------------------------------------
             17                              *****                            *****
-------------------------------------------------------------------------------------------------
             18                              *****                            *****
-------------------------------------------------------------------------------------------------
             19                              *****                            *****
-------------------------------------------------------------------------------------------------
             20                              *****                            *****
-------------------------------------------------------------------------------------------------
             21                              *****                            *****
-------------------------------------------------------------------------------------------------
             22                              *****                            *****
-------------------------------------------------------------------------------------------------
             23                              *****                            *****
-------------------------------------------------------------------------------------------------
             24                              *****                            *****
-------------------------------------------------------------------------------------------------
                             Total                                            *****
-------------------------------------------------------------------------------------------------
</TABLE>

*    Actual units in service on last day, of bill cycle is compared to the
     minimum, and if actual is less than the minimum, an additional charge of
     $***** x (******* - actual) is added to the bill.

*****Confidential Portion omitted and filed separately with the Securities and
Exchange Commission

                                      15
<PAGE>

                                   EXHIBIT C
                    AirBridge(R) Packet Service Request Form

Please fax requests to Jeffrey Pazkiewicz or Patrick Aanstoots at 908-658-4889

<TABLE>
<CAPTION>
Contract Number  __________________________                     Date         ________________________________
Customer Number  __________________________                     Quantity     ________________________________
<S>              <C>                  <C>                                  <C>
MDIS                 EID's                NEI's                            Activation/Deactivation Date
_______         1._____________       1._____________                      1.________________________________
                2._____________       2._____________                      2.________________________________
                3._____________       3._____________                      3.________________________________
                4._____________       4._____________                      4.________________________________
                5._____________       5._____________                      5.________________________________
 MDIS                EID's                 NEI's                           Activation/Deactivation Date
_______         1._____________       1._____________                      1.________________________________
                2._____________       2._____________                      2.________________________________
                3._____________       3._____________                      3.________________________________
                4._____________       4._____________                      4.________________________________
                5._____________       5._____________                      5.________________________________
MDIS                 EID's                NEI's                            Activation/Deactivation Date
_______         1._____________       1._____________                      1.________________________________
                2._____________       2._____________                      2.________________________________
                3._____________       3._____________                      3.________________________________
                4._____________       4._____________                      4.________________________________
                5._____________       5._____________                      5.________________________________
MDIS                 EID's                 NEI's                           Activation/Deactivation Date
_______         1._____________       1._____________                      1.________________________________
                2._____________       2._____________                      2.________________________________
                3._____________       3._____________                      3.________________________________
                4._____________       4._____________                      4.________________________________
                5._____________       5._____________                      5.________________________________
</TABLE>

Authorized Signer:  ________________________________
                    Print Name and Title

Signature:          ________________________________

                                      16

<PAGE>

                                 AMENDMENT NO.1

     This AMENDMENT No. 1 (the "Amendment") is made and entered into by and
between GOAmerica Communications Corporation ("Customer") and Cellco
Partnership, doing business as Bell Atlantic Mobile  ("BAM") for attachment to
Contract #*****, dated May 13, 1997 (the "Agreement").

     1.  This Amendment is an integral part of and modifies the Agreement.  The
terms used herein which are defined or specified in the Agreement shall have the
meanings set forth in the Agreement.  If there are any inconsistencies between
the provisions of this Amendment and the provisions of the Agreement, the
provisions of this Amendment shall control.

     2.  The term of the Agreement is hereby extended for *****, from the date
this Amendment is executed, and shall automatically renew for additional *****
terms, unless Customer notifies BAM in writing at least ***** prior to the
expiration of the then current term, that it does not wish to renew the
Agreement.

     3.   Exhibit B, Price Schedule is hereby deleted in its entirety and
     replaced with a new Exhibit B and B1, as attached hereto.

     4.  A new Section 8.5, which applies to "Electronic Billing", is hereby
added to "Billing", of the Agreement, which shall read as follows:

          8.5   Should Electronic Billing become available, BAM will notify
          Customer of the availability of Electronic Billing and make Electronic
          Billing available to the Customer.

     4.  Section 4, of the Agreement, "Installation", is hereby deleted in its
entirety.

     6.  Section 2, of the Agreement, "Provision of Service", second sentence,
the term *****, is hereby deleted and replaced with the term *****.

     7.  Section 19.6 of the Agreement, "Notices", is hereby deleted in its
entirety and replaced with the following:

          Notices. Any change in the Exhibits contained herein, shall require
          written notification from both parties and shall not be valid until
          mutually agreed upon and accepted by both parties.  In addition, any
          notice to be given hereunder by either party to the other shall also
          be in writing and shall be valid and sufficient only if dispatched by:
          a) registered or certified mail, postage prepaid in any post office in
          the United States; b) hand delivery; or c) overnight courier prepaid.

          Notices to BAM shall be addressed to:
          Bell Atlantic Mobile
          180 Washington Valley Road
          Bedminster, NJ  07921
          Attn:  Mr. Peter Rohr
                 Staff Director - Contract Mgt. and Administration
                 (908) 306-7550

          Notices to Customer shall be addressed to:
          GOAmerica Communications Corporation
          401 Hackensack Avenue
          Hackensack, NJ 07601
          Attn:  Mr. Frank Elenio
                 Chief Financial Officer

     8. Exhibit A, is hereby deleted in its entirety and replaced with a new
Exhibit A, in the form attached hereto.

***** Confidential Portion omitted and filed separately with the Securities and
      Exchange Commission.

                                      17
<PAGE>

  9.   Exhibit C, "Airbridge(R) Packet Service Request Form", is hereby deleted
in its entirety and replaced with a new Exhibit C, "Bell Atlantic Mobile
Activation Procedures for Value Added Customers", in the form attached hereto.

  10. This Amendment shall be effective when executed by both parties.

  11.  All provisions of the Agreement, including attachments thereto, not
addressed by this Amendment remain in full force and effect.

  IN WITNESS WHEREOF, and intending to be bound hereby, the parties affix their
signature to this Amendment.

CELLCO PARTNERSHIP
By Bell Atlantic Mobile, Inc.
its managing general partner:                GOAMERICA
                                             COMMUNICATIONS CORPORATION

       /s/ Robert J. Hirsh                          /s/ Francis J. Elenio
By:  _______________________                 By: ____________________________
           Robert J. Hirsh                          Francis J. Elenio
Name: ______________________                 Name: __________________________
       Exec. Dir. Data Sales & Marketing            Chief Financial Officer
Title: _______________________               Title: ___________________________
       1/7/2000                                     12/28/99
Date:_______________________                 Date:___________________________

                                      18
<PAGE>

                                   EXHIBIT A

This Exhibit C sets forth the Area(s), as that term is used in this Agreement,
in which BAM is authorized to provide CRS as described in this Agreement.  In
this Exhibit there is described the individual counties of the MSAs and/or RSAs
in which BAM is authorized to conduct its CRS operations

(a)  COUNTIES OF THE MSA(s) IN WHICH BAM IS LICENSED:
Northeast Region:  Norfolk MA, Essex MA, Middlesex MA, Plymouth MA, Suffolk MA
and Rockingham NH of the Boston MSA; Hartford CT, Middlesex CT and Tolland CT of
the Hartford MSA; New Haven CT of the New Haven MSA; Madison NY, Worcester MA of
the Worcester MSA; Hampden MA and Hampshire MA of the Springfield MSA; Bristol
MA of the New Bedford MSA; Hillsborough NH of the Manchester MSA; Orange NY of
the Orange County MSA; Dutchess NY of the Poughkeepsie MSA; New London CT of the
New London MSA; Berkshire MA of the Pittsfield MSA; Warren NY and Washington NY
of the Glen Falls MSA; Chittenden VT and Grand Isle VT of the Burlington MSA;
Bristol RI, Kent RI, Providence RI, Washington RI of the Providence MSA;
Fairfield CT of the Bridgeport MSA; Albany NY, Montgomery NY, Rensselaer NY,
Saratoga NY, Schenectady NY of the Albany MSA..
Pittsburgh Region: Allegheny PA, Beaver PA, Washington PA and Westmoreland PA of
the Pittsburgh MSA
Northern New Jersey/NY Metro Region: Bronx NY, Kings NY, New York NY, Queens NY,
Richmond NY, Putnam NY, Rockland NY, Westchester NY, Bergen NJ, Nassau NY,
Suffolk NY, Essex NJ, Morris NJ, Somerset NJ, Union NJ, Hudson NJ and Passaic NJ
of the New York MSA; Middlesex NJ of the New Brunswick MSA; Monmouth NJ of the
Long Branch MSA.
Philadelphia Region: Bucks PA, Chester PA, Delaware PA, Montgomery PA,
Philadelphia PA, Burlington NJ, Camden NJ and Gloucester NJ of the Philadelphia
MSA;Carbon PA, Lehigh PA,  Northampton PA and Warren NJ of the Allentown MSA;
Cumberland NJ of the Vineland MSA, New Castle DE, Salem NJ, Cecil MD of the
Wilmington MSA, Berks PA of the Reading MSA, Mercer NJ of the Trenton MSA,
Atlantic NJ, Cape May NJ of the Atlantic City MSA.
Washington/Baltimore: District of Columbia, Charles MD, Montgomery MD, Prince
Georges MD, Alexandria City VA, Fairfax City VA, Falls Church City VA, Manassas
City VA, Manassas Park City VA, Arlington VA, Fairfax VA, Loudoun VA and Prince
William VA of the Washington DC MSA; Baltimore City MD, Anne Arundel MD,
Baltimore MD, Carroll MD, Harford MD and Howard MD of the Baltimore MSA
Southeast: Gaston NC, Meklenburg NC and Union NC of the Charlotte MSA;
Greenville SC, Pickens SC and Spartanburg SC of the Greenville MSA; Lexington SC
and Richland SC of the Columbia MSA; Alexander NC, Burke NC and Catawba NC of
the Hickory MSA; Buncombe and Madison of the Asheville, NC MSA; Anderson SC of
the Anderson MSA.
(b)  COUNTIES OF THE RSA(s) IN WHICH BAM IS LICENSED:
Northeast Region: Windham in CT 2-WINDHAM; Newport in R1-NEWPORT; Barnstable,
Dukes and Nantucket in MA 2-BARNSTABLE; Carroll, Belknap and Merrimack in NH 2-
CARROLL; Franklin, Orleans, Essex, Lamoille, Washington, Caledonia and Orange in
VT 1-FRANKLIN; Addison, Rutland, Windsor, Bennigton and Windham in VT 2-ADDISON
(B1); Ostego, Delaware, Schoharie, Sullivan and Ulster in NY 5-OSTEGO.
Pittsburgh Region:  Mason, Jackson, Roane, and Calhoun in WV 1 MASON; Wetzel,
Tyler, Doddridge, Ritchie, Gilmer, Lewis, Pleasants in WV 2 WETZEL; McKean,
Camerom, and Elk in PA 2 MCKEAN; Butler, Clarion, Lawrence and Armstrong in PA 6
LAWRENCE (B2); Indiana, Jefferson and Clearfield in PA 7 JEFFERSON; Greene and
Fayette in PA 9 GREENE; Huntingdon, Juniata and Mifflin in PA 11 HUNTINGDON
(B2).
Northern New Jersey/NY Metro Region: Hunterdon in NJ 1-HUNTERDON; Sussex in NJ
3-SUSSEX.
Philadelphia Region: Ocean in NJ 2-OCEAN; Kent and Sussex in DE 1-KENT.
Washington/Baltimore: Kent, Queen Annes, Talbot, Caroline, Dorchester, Wicomico,
Somerset, Calvert, St. Marys, and Worcester in MD 2-KENT; Frederick in MD 3-
FREDERICK; Frederick, Clark, Shenandoah, Page, Rappahannock, Fauquier, Warren
and Winchester City in VA 10-FREDERICK (B1); Madison, Culpeper, Orange,
Fredericksburg City, Spotsylvania, Louisa and Stafford VA 11-MADISON (B3);
Caroline, King George, King William, King & Queen, Essex, Richmond,
Westmoreland, Northumberland. Lancaster, Mathews, Northampton, Accomack, and
Middlesex in VA 12-CAROLINE (B2).
Southeast: Yancey, Mitchell, Avery, Watauga,and Caldwell in NC 2-YANCEY;
Cherokee, Clay, Graham, Macon, Swain, Haywood, Jackson and Transylvania in NC 1-
CHEROKEE; Anson, Montgomery, Richmond, Scotland in NC 5-ANSON; Cabarrus, Stanly,
Rowan, Iredell, and Davie in NC 15-CABARRUS; Laurens, Greenwood, McCormick,
Edgefield, Saluda, Newberry and Abbeville in SC 2-LAURENS; Oconee in SC 1-
OCONEE; Cherokee, Chester, Union and Fairfield in SC 3-CHEROKEE; Lancaster and
York in SC 9-LANCASTER; Dawson, Lumpkin, White, Habersham, Hall, Banks,
Franklin, Stephens, Rabun, Barrow in GA 2-DAWSON, Henderson, Polk, Rutherford,
Cleveland, McDowell and Lincoln in NC4-HENDERSON; Lee, Wise, Dickenson,
Buchanan, Russell and Norton City in VA 1-LEE.

                                      19
<PAGE>

                                   Exhibit B
                          AirBridge(R) Internet Access

***** Access fee:          $***** per NEI
Rate over Allowance:       $*****/kilobyte
Usage outside BAM markets: $*****/kilobyte

General Pricing Terms
----------------------

Use of these rate plans is limited to the following software applications(note:
This list may be amended from time to time):  *****

***** Confidential Portion omitted and filed separately with the Securities and
      Exchange Commission.

                                      20
<PAGE>

                                   EXHIBIT B1
                 AirBridge(R) Internet Access ***** Price Plan

               Access Fee                   $*****
               Usage in BAM Markets       ***** usage included*
               Usage Outside BAM Markets    $*****
               NEI Unit Commitment          *****
               Activation fee               $*****

               Contract Term in *****       *****

Commitment Schedule:
                                                        NEIs in Service
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****
Month                                    *****                      *****

$***** Traveler Option Available
Pricing does not include electronic billing information
Use limited to the following applications  *****

NEIs in service on the rate plan shown in Exhibit B shall not count towards the
NEI commitment of this rate plan.  Should Customer not have the number of active
NEIs corresponding to the commitment schedule shown above, Customer shall be
charged as if those NEIs were in service.

***** Confidential Portion omitted and filed separately with the Securities and
      Exchange Commission.

                                      21
<PAGE>

                                   EXHIBIT C
                                    Page 1

Objective:    To streamline the data activation process for Value Added
              Customers.

Goal:         To establish activation procedures that will maximize efficiency
              for both Bell Atlantic Mobile and our Value Added Customers. This
              procedure will create an activation process that will allow for
              easier activation, billing, tracking and reporting that will
              benefit BAM as well as our customers.

Introduction: Once a customer has been identified as a VAC with a contract in
              place, it is our recommendation that they have the ability to
              reserve and activate NEIs directly through our Credit & Ordering
              Operations Department. This will allow for maximum efficiency
              given the quantity of NEIs that are activated through our VACs.
              Alternative procedures may be evaluated due to the needs of a
              particular customer on a case by case basis.

Procedure:    NEI Reservations
              ----------------
              VACs will have the ability to reserve NEIs in blocks of *****.
              These NEIs will be reserved by BAM geographic region (i.e. *****
              NEI's out of NY Metro, ***** NEI's out of Wash/Balt, please see
              Exhibit C, page 2). This form will be filled out by an authorized
              VAC representative and faxed directly to our COOS department in
              Morristown, NJ (Fax number 973-971-1036, Tel number 800-627-2791).
              Reservation requests may take up to 2 business days to complete.
              Once the request has been processed, a COOS representative will
              complete the form and list of reserved NEIs and fax it back to the
              VAC representative as well as to Greg Fucheck, Manager - Value
              Added Customers (Fax 908-306-4227, Tel 908-306-7746).

              NEI Activations
              ---------------

              In order to activate an NEI, Value Added Customers will be able to
              fax a form directly to the BAM COOS department (Please see Exhibit
              C, page 3). This form will be filled out by an authorized VAC
              representative and will list the NEIs from the reserved block to
              be activated. The BAM COOS department will convert these NEIs from
              reserved status to active status in our systems. Once all the NEIs
              have been activated, a COOS representative will fax back the
              activation form to the VAC as well as to Greg Fucheck.

              Note: These forms can only be signed by an authorized VAC
              representative. Each VAC will be responsible for providing a list
              of authorized representatives that will be forwarded to Greg
              Fucheck who will then forward to the COOS department.

***** Confidential Portion omitted and filed separately with the Securities and
      Exchange Commission.

                                      22
<PAGE>

                                   EXHIBIT C
                                     Page 2

Customer:       GO AMERICA
Customer #:     ***
Address:              401 Hackensack Avenue
                      Hackensack, NJ  07601
Phone:                (201) 996-7306
Fax:                  (201) 996-1772

Authorized Person:    _________________________________________

Signature:            ____________________   Date:  ____________

Primary City, ST     Price Plan Code    Saleforce    Contract Length    NEI
                                           ID
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------
                                          *****
-------------------------------------------------------------------------------

Special Requests/Comments

________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

Note:  This form is to be used when requesting activation of IP addresses on BAM
       CDPD Network.
Please fax this form to BAM's COOS department at 973-971-1036 (attn. Charlene or
Dave)

***** Confidential Portion omitted and filed separately with the Securities and
      Exchange Commission.

                                      23
<PAGE>

                                   EXHIBIT C
                                     Page 3

Customer:       GO AMERICA
Customer #:     *****
Address:              401 Hackensack Avenue
                      Hackensack, NJ  07601
Phone:                (201) 996-7306
Fax:                  (201) 996-1772

Authorized Person:    _________________________________________

Signature:            ____________________   Date:  ____________

Total Number of NEI to be reserved (in blocks of *****):

     Qty. to              Primary City, State               NEI Range
     Reserve                                         (to be completed by BAM)
------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

------------------------------------------------------------------------------

Special Requests/Comments

________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

Note: This form is to be faxed to BAM's COOS department at 973-971-1036 ( attn.
Charlene or Dave) when reserving blocks of IP addresses for future use.

***** Confidential Portion omitted and filed separately with the Securities and
      Exchange Commission.

                                      24<PAGE>

                                                                    EXHIBIT 10.3

                        VALUE ADDED RESELLER AGREEMENT

     THIS AGREEMENT, is made and entered into as of the 31 day of August, 1999
                                                        --
(the "Effective Date"), by and between BellSouth Wireless Data L.P.
("BellSouth") having an address at 10 Woodbridge Center Drive, Woodbridge New
Jersey 07095, and GoAmerica Communications Corporation ("GoAmerica") having an
address at 401 Hackensack Avenue, Hackensack, New Jersey 07601.

     WHEREAS, BellSouth provides certain intra-LATA two-way wireless data
communications services (the "BellSouth Services") using radio base stations and
switching facilities implemented and operated by BellSouth, from time to time
(the "BellSouth Facilities");

     WHEREAS, GoAmerica owns and operates a data processing center located at
401 Hackensack Avenue, Hackensack New Jersey (the "GoAmerica Facilities") which
provides, or will provide to third parties, the use of certain electronic
messaging and communications gateways including computer servers and software
which are used to provide GoAmerica's GoWeb and GoMail services referred to
herein as the "GoAmerica Services";

     WHEREAS, GoAmerica desires to sell and distribute the BellSouth Services in
connection with the GoAmerica Services (the combination of the BellSouth
Services and the GoAmerica Services being hereinafter referred to as the
"GoAmerica/BellSouth Services"), develop applications software appropriate to
the GoAmerica/BellSouth Services, and effect the interconnection between the
BellSouth Facilities and the GoAmerica Facilities in connection therewith on the
terms and conditions hereinafter set forth, and

     WHEREAS, BellSouth desires to permit GoAmerica's above described activities
upon the terms and conditions set forth herein

     NOW, THEREFORE, in consideration of the premises and the mutual covenants
hereinafter set forth, BellSouth and GoAmerica hereby agree as follows:

I.   Solicitation of Subscribers and Value Added Requirement.
     -------------------------------------------------------

     a.   GoAmerica shall use all reasonable efforts, consistent with good
          business judgment, to solicit subscribers to the BellSouth Services to
          be received in connection with the GoAmerica/BellSouth Services.

     b.   GoAmerica's resale of the BellSouth Services shall only be in
          connection with the sale of the GoAmerica/BellSouth Services and
          incidental to the GoAmerica Services, which shall constitute
          significant, value to subscribers of the GoAmerica/BellSouth Services.
          The BellSouth Services shall be integrated with the GoAmerica Services
          and GoAmerica shall not have the right to offer, resell or otherwise
          make available the BellSouth Services, including, but not limited to,
          the transmission of packets included therein, as a separate service or
          product.
<PAGE>

     c.   GoAmerica may, at its own expense and solely in connection with the
          GoAmerica/BellSouth Services, market, promote, and advertise the
          BellSouth Services. GoAmerica will not in any manner use, display,
          broadcast, or disseminate any advertising or promotional material
          which contains any (i) material misrepresentations, or omits to state
          a material fact, with regard to BellSouth and/or the BellSouth
          Services, or (ii) statement in derogation of BellSouth, and/or the
          BellSouth Services. Notwithstanding anything to the contrary herein,
          GoAmerica shall, prior to its proposed use of any advertising or
          promotional material referring to the BellSouth Services, submit a
          copy of such material to BellSouth for BellSouth's prior written
          approval which approval shall not be unreasonably withheld.

     d.   The rights granted to GoAmerica hereunder are not exclusive. Subject
          to Section 6 below, BellSouth is free (i) to increase or decrease the
          number of parties it authorizes to solicit subscribers to the
          BellSouth Services and (ii) to solicit subscribers to the BellSouth
          Services in its own behalf at any time without notice to GoAmerica.

2.   The BellSouth Services.
     ----------------------

     a.   BellSouth shall provide the BellSouth Services to subscribers to the
          GoAmerica/BellSouth Services as GoAmerica shall notify BellSouth
          during the term of this Agreement. BellSouth agrees to register on the
          BellSouth Facilities subscribers to the GoAmerica/BellSouth Services
          and the equipment utilized by such subscribers (each, a "Subscriber
          Unit") and to provide the BellSouth Services to such Subscriber Units
          thereafter, unless notified by GoAmerica to cease the provision of the
          BellSouth Services to such Subscriber Units as specified in such
          notice. The date on which the first Subscriber Unit is registered on
          the BellSouth Facilities is hereinafter referred to as the "Initial
          Service Date."

     b.   GoAmerica shall pay BellSouth for the provision of the BellSouth
          Services to Subscriber Units in accordance with the Schedule of
          Charges annexed hereto as Schedule 2.b. Notwithstanding anything to
          the contrary contained in this Agreement GoAmerica shall bear full
          responsibility for, and shall pay BellSouth in accordance with the
          Schedule of Charges for the provision of all BellSouth Services used
          by Subscriber Units activated by BellSouth pursuant to Section 2.a.
          including, but not limited to, use of the BellSouth Services in
          connection with Mobile-to-Mobile message transmissions by a Subscriber
          Unit.

     c.   On approximately the fifteenth (15th) day of each month following the
          Initial Service Date, BellSouth shall invoice GoAmerica for the
          aggregate amount of BellSouth Services used in connection with
          Subscriber Units calculated in accordance with the applicable rates
          specified in the Schedule of Charges.

     d.   GoAmerica shall make payment in full, by Federal wire transfer or by
          good check for immediately available funds, of each of BellSouth's
          invoices not later than

                                       2
<PAGE>

          thirty (30) days after each invoice is rendered. BellSouth shall
          provide such wire transfer instructions to GoAmerica with BellSouth's
          first invoice due pursuant to Section 2.c. above.

     e.   GoAmerica will receive all payments from subscribers to the
          GoAmerica/BellSouth Services and shall be responsible for all billing,
          collection, and bad debt recovery with respect to subscribers to the
          GoAmerica/BellSouth Services.

     f.   GoAmerica shall be responsible for assuring that the use of the
          BellSouth Services by subscribers to the GoAmerica/BellSouth Services,
          and the computer application software and all Subscriber Units in
          connection therewith, comply with and have been approved by BellSouth
          for use on the BellSouth Facilities in accordance with procedures and
          technical specifications established by BellSouth, during the term of
          this Agreement and comply with all applicable laws, rules, and
          regulations, including without limitation the rules and regulations of
          the Federal Communications Commission ("FCC") concerning the licensing
          of end users of Specialized Mobile Radio Service facilities and the
          type approval of end user equipment.

3.   Application Software Development and Connectivity.
     -------------------------------------------------

     a.   GoAmerica shall undertake and be responsible for, at its own expense,
          the development and implementation of any and all new, modified, or
          enhanced application, interface, middleware, or communications
          software necessary to enable present and future subscribers to the
          GoAmerica Services to receive the GoAmerica/BellSouth Services and to
          achieve connectivity between and among Subscriber Units, the BellSouth
          Facilities, and the GoAmerica Facilities. GoAmerica shall be
          responsible for assuring that the GoAmerica Services, the GoAmerica
          Facilities, and the use of the BellSouth Services by subscribers to
          the GoAmerica/BellSouth Services do not cause traffic congestion,
          degradation, disruption, abnormal and burdensome operating expense or
          other detrimental effects, as reasonably determined by BellSouth, to
          the BellSouth Facilities (or any portion thereof), the BellSouth
          Services, or the use of the BellSouth Services or the BellSouth
          Facilities by users other than subscribers to the GoAmerica/BellSouth
          Services. BellSouth shall have the right to take such steps, including
          but not limited to requiring GoAmerica to modify, at GoAmerica's
          expense, the Go America Facilities or features or functions of the
          GoAmerica Services (including, for example, the retry algorithm used
          by the GoAmerica Services in circumstances where transmission of a
          message has been aborted by application or middleware software) as
          reasonably necessary to eliminate traffic congestion, degradation,
          disruption, abnormal and burdensome operating expense or other
          detrimental effects caused by the GoAmerica Services, the GoAmerica
          Facilities, or Subscriber Units activated hereunder for GoAmerica. In
          accordance with its usual Customer Service and network management
          practices, BellSouth shall notify GoAmerica when the BellSouth
          Facilities experience any such

                                       3
<PAGE>

          congestion, degradation, disruption, abnormal and burdensome operating
          expense or other detrimental effect caused by the GoAmerica Services,
          the GoAmerica Facilities, or Subscriber Units activated hereunder for
          GoAmerica and GoAmerica shall thereafter cooperate with BellSouth to
          resolve such problem. Each party shall be responsible at its own
          expense for its own facilities. If any such congestion, degradation,
          or disruption of the BellSouth Facilities occurs in a manner which has
          a significant impact on the BellSouth Facilities discernible to users
          of the BellSouth Services other than subscribers to the
          GoAmerica/BellSouth Services, BellSouth shall have the right to
          modify, curtail or terminate use of the BellSouth Services by
          GoAmerica and its Subscribers as reasonably necessary to prevent such
          impact until such congestion, degradation or disruption is remedied.

     b.   GoAmerica shall not modify the GoAmerica Services or introduce new
          software or equipment to be used in connection with the BellSouth
          Facilities or Service without the prior written approval of BellSouth.

     c.   GoAmerica shall bear the cost of procuring, implementing, operating,
          and maintaining the facilities necessary to interconnect the BellSouth
          Facilities and the GoAmerica Facilities, except for such digital
          service units ("DSUs") as may be located on BellSouth's premises.

     d.   GoAmerica shall be the sole owner of any and a intellectual property
          rights in any software developed by GoAmerica or on GoAmerica's behalf
          pursuant to this Agreement. This Agreement does not convey to
          BellSouth any license, by implication, estoppel or otherwise, to any
          proprietary copyright or patent right which GoAmerica has or may have
          in any software developed by GoAmerica or on GoAmerica's behalf
          pursuant to this Agreement, nor does this Agreement grant any rights
          to BellSouth to use or modify such software or any part thereof or to
          combine such software or any part thereof with any other software,
          product or parts, except as may be expressly provided herein or in any
          subsequent agreement between GoAmerica and BellSouth.

4.   Marketing Activities.
     --------------------

     Neither party shall distribute to any third parties any materials,
     information or writings describing the products or services of the other
     party, or use any logos, trademarks, service marks, trade names, or the
     corporate names of the other party without the prior written consent of
     such party, which consent shall not be unreasonably withheld or delayed.

5.   Non-Exclusivity
     ---------------

     a.   Nothing herein shall be construed so as to restrict the activities of
          BellSouth or GoAmerica, acting alone or in concert with others, in
          connection with the development, implementation, operation, or
          provision of any services or facilities whatsoever, whether similar to
          or competitive with the GoAmerica Services, the

                                       4
<PAGE>

          GoAmerica Facilities, the BellSouth Services, the BellSouth
          Facilities, or the GoAmerica/BellSouth Services.

     b.   Notwithstanding anything to the contrary in this Agreement, the
          GoAmerica/BellSouth Services shall not include and GoAmerica shall
          have no right whatsoever to offer the BellSouth Services in connection
          with any software applications, products or services providing outdoor
          billboards (including, but not limited to, structures that remotely
          convey advertising, changeable traffic or other Intelligent Traffic
          System Information) with fixed data application software or services
          for remote illumination control and/or data collection.

6.   Confidentiality and Non-Disclosure.
     -----------------------------------

     a.   BellSouth and GoAmerica each acknowledge that, as parties to this
          Agreement and in connection with the activities contemplated hereby,
          they may have access to Confidential Information of each other and of
          their respective affiliates. As used herein, the term "Confidential
          Information" shall include, without limitation: technical, financial
          and commercial data; forms of provision and computation; names,
          addresses, telephone and telefax numbers, contact persons and other
          identifying or valuable information relating to actual or potential
          customers, shareholders, partners, independent contractors and
          suppliers; reports; market studies; design, price and cost information
          with respect to the BellSouth Facilities, the GoAmerica Facilities,
          the BellSouth Services, the GoAmerica Services, and the
          GoAmerica/BellSouth Services; and lists, compilations and archives of
          any and all of the foregoing. Notwithstanding the foregoing, the term
          "Confidential Information" shall not include any information that: (a)
          the receiving party can demonstrate, by prior existing records, was
          within its legitimate possession prior to the time of disclosure by
          the furnishing party, (b) was within the public domain prior to such
          disclosure; or (c) after disclosure, comes into the public domain, as
          evidenced by documents that are generally published, through no fault
          of the receiving party. Information that is specific to certain data
          shall not be deemed to be in the public domain merely because such
          information is embraced by more general disclosures in the public
          domain.

     b.   BellSouth and GoAmerica each will afford confidential treatment to the
          Confidential. Information it receives in connection with this
          Agreement and the activities contemplated hereby and shall not use
          such information or any other Confidential Information in any way that
          is detrimental to the party furnishing the Confidential Information or
          for any purpose other than those legitimate purposes contemplated in
          this Agreement, nor shall the receiving party disclose any or all
          Confidential Information to anyone other than its affiliates, partners
          or potential partners, advisors, agents, and employees who need to
          know such Confidential Information in connection with the legitimate
          purposes contemplated by this Agreement. The receiving party shall
          maintain adequate procedures to ensure that all of the persons to whom
          it discloses or provides access to Confidential Information comply
          with the restrictions set forth herein.

                                       5
<PAGE>

     c.   Neither party to this Agreement shall without the written consent of
          the other party (i) make any news releases, public announcements, or
          denials or confirmations of the same, concerning all or any part of
          the discussions or negotiations between the parties, (ii) in any
          manner advertise or publish the fact that the parties have entered
          into discussions or negotiations, or (iii) disclose any details of
          such discussions or negotiations (whether or not Confidential
          Information) to any third parties.

     d.   BellSouth and GoAmerica acknowledge and agree that each of them
          reserves the right to take any legal action to which it may be
          entitled in the event of breach, in full or in part, of the
          confidentiality and non-disclosure provisions of this Agreement.

7.   Term.
     ----

     a.   The initial term of this Agreement shall commence as of the date
          hereof and shall continue, unless sooner terminated pursuant to the
          provisions hereof, until the date which shall be ***** after the
          Initial Service Date (the "Initial Term").

     b.   Upon expiration of the Initial Term, this Agreement shall be
          automatically renewed for additional periods of ***** (each a "Renewal
          Term") unless either party gives written notice to the other party
          that such renewal shall not occur, such notice to be given not less
          than ***** days prior to the end of the Initial Term or the then
          current Renewal Term. During any Renewal Term BellSouth shall have the
          right to change the prices as provided in this Agreement after *****
          notice to GoAmerica. ***** per calendar year.

     c.   Nothing in this Agreement will be deemed to create any express or
          implied obligation on either party to renew or extend this Agreement
          or to create any right to continue this Agreement on the same terms
          and conditions contained herein. GoAmerica understands that BellSouth
          intends to review its Value Added Reseller strategy and the terms and
          conditions of this Agreement on an ongoing basis and may require
          execution of an amended form of this Agreement as a condition of
          renewal.

8.   Termination.
     -----------

     a.   This Agreement shall terminate automatically, and without liability or
          further obligation of either party to the other in the event
          termination is required by:

          1.   the FCC or in the event BellSouth loses its authority to operate
               the BellSouth Facilities or if such authority is suspended or if
               required licenses are not renewed, provided, however, that in the
               event BellSouth loses its authority to operate fewer than all of
               the BellSouth Facilities or if the suspension of any authority or
               non-renewal of any license relates to

          ***** Confidential Portion omitted and filed separately with the
                Securities and Exchange Commission.

                                       6
<PAGE>

               fewer than all of the BellSouth Facilities, then this Agreement
               shall terminate only as to the BellSouth Facilities affected by
               such loss of authority, suspension, or non renewal (but nothing
               herein shall be construed so as to diminish BellSouth's
               responsibility to use all reasonable efforts to maintain all
               required authority and licenses in full force and effect for the
               duration of this Agreement); or

          2.   any law, rule, regulation, or valid order of a court of competent
               jurisdiction (including, without limitation, the application of
               any restrictions which may be applicable to BellSouth or its
               affiliates pursuant to the Telecommunications Act of 1996 and the
               rules and regulations of the FCC promulgated, from time to time,
               in connection therewith, as subsequently modified and interpreted
               from time to time) (and nothing herein shall be construed to
               require BellSouth to seek waiver of any law, rule, regulation, or
               restriction, or seek judicial review or appeal of any court
               order).

     b.   Upon any Event of Default (as hereinafter defined), either party may,
          upon written notice to the defaulting party (the "Defaulting Party"),
          terminate this Agreement without liability to the Defaulting Party.
          Each of the following constitutes an Event of Default:

          1.   an admission by the Defaulting Party of an inability to pay its
               debts, the entering into by the Defaulting Party of a composition
               or arrangement with its creditors, the appointment of a trustee
               or receiver, with or without consent, for the Defaulting Party or
               all or any substantial part of its property, or the filing of a
               petition for relief by or against the Defaulting Party under the
               Bankruptcy Code or any similar federal or state statute now or
               hereafter in effect; and

          2.   failure by the Defaulting Party to perform any material
               obligation imposed upon it by or pursuant to this Agreement, or
               any other material breach of this Agreement, provided that such
               breach is not corrected within thirty (30) days after written
               notice to the Defaulting Party specifying the nature of such
               breach (or such longer period as may be required to correct such
               breach, if within said thirty (30) days, the Defaulting Party
               shall commence the correction of such breach and thereafter
               diligently pursue the correction thereof).

     c.   1.   in the event that this Agreement should not be renewed for any
               Renewal Term as the result of written notice by BellSouth to
               GoAmerica pursuant to the provisions of Section 7.b. herein, then
               in such event BellSouth shall for a period in no event to exceed
               *****, at GoAmerica's option, continue to provide the BellSouth
               Services to subscribers secured by GoAmerica to the
               GoAmerica/BellSouth Services up to the date of termination for so
               long as GoAmerica continues to make timely payment

               ****** Confidential Portion omitted and filed separately with the
                      Securities and Exchange Commission.

                                       7
<PAGE>

               of fees due to BellSouth pursuant to Section 2.b. herein. If
               GoAmerica fails to continue to make such timely payments of fees
               to BellSouth, BellSouth shall have the right, at its sole option,
               to terminate the BellSouth Services to subscribers secured by
               GoAmerica to the GoAmerica/BellSouth Services.

          2.   In the event that this Agreement should not be renewed for any
               Renewal Term as the result of written notice by GoAmerica to
               BellSouth pursuant to the provisions of Section 7.b. herein, then
               in such event BellSouth may, at its option, continue to provide
               the BellSouth Services to subscribers secured by GoAmerica to the
               GoAmerica/BellSouth Services up to the date of termination for so
               long as GoAmerica continues to make timely payment of fees due to
               BellSouth pursuant to Section 2.b. herein. If GoAmerica fails to
               continue to make such timely payments of fees to BellSouth, then,
               in order to assure continuity of service to all subscribers,
               GoAmerica shall, within five days demand therefor by BellSouth,
               provide BellSouth with a complete list of subscribers, utilizing
               the BellSouth Services which have been obtained by GoAmerica to
               the GoAmerica/BellSouth Services, including the name, address,
               and telephone number thereof. The possession of that list shall
               not relieve GoAmerica of the obligation to pay all sums to
               BellSouth and shall not obligate BellSouth to make any payments
               therefor to GoAmerica.

9.   Independent Contractors.
     -----------------------

     a.   GoAmerica and BellSouth shall at all times be, and represent
          themselves to be, solely independent contractors each acting on their
          own account in all transactions involving the BellSouth Services, the
          GoAmerica Services, and the GoAmerica/BellSouth Services. Nothing in
          this Agreement shall be construed to make either party (or any person
          employed by either party) an employee of the other party. Neither
          party shall have any authority to bind or commit the other party in
          any respect or to accept legal process on behalf of the other party.
          Without limiting the generality of the foregoing neither party shall
          be liable to any agent reseller, subcontractor, supplier, employee, or
          customer of the other party for any commission, compensation,
          remuneration, benefit, damage, or claim of any nature whatsoever.

     b.   GoAmerica shall not, in any manner whatsoever, represent itself as the
          operator of the BellSouth Facilities or the provider of the BellSouth
          Services, but shall identify BellSouth as the entity authorized to
          operate the BellSouth Facilities and provide the BellSouth Services
          and represent itself only as an authorized reseller of the BellSouth
          Services.

10.  Patent, Copyright, Trademark and Trade Secret Indemnification
     -------------------------------------------------------------

                                       8
<PAGE>

     a.   BellSouth, at its own expense, will defend and indemnify GoAmerica
          against claims that the BellSouth Services, in and of themselves,
          infringe a United States patent or copyright or misappropriate trade
          secrets protected under United States law, provided GoAmerica (a)
          gives BellSouth prompt written notice of such claims pursuant to
          Section 14, (b) permits BellSouth to defend or settle the claims, and
          (c) provides reasonable assistance to BellSouth at BellSouth's expense
          in defending or settling the claims.

     b.   As to any claim of infringement or misappropriation arising as
          provided in 10.a above, BellSouth may elect to (a) obtain the right of
          continued use of the BellSouth Services for GoAmerica, or (b) modify
          the BellSouth Services to avoid such claim. If neither alternative is
          available on commercially reasonable terms, then BellSouth shall have
          the right to terminate this Agreement and no further charges will
          accrue hereunder.

     c.   BellSouth will not defend or indemnify GoAmerica if any claim of
          infringement or misappropriation (a) is asserted by a parent,
          subsidiary or affiliate of GoAmerica, (b) results from use of the
          BellSouth Services in combination with any product or services not
          provided by BellSouth, including but not limited to the GoAmerica
          Services and the GoAmerica Facilities.

     d.   This Section 10 states the entire liability of BellSouth and
          GoAmerica's sole and exclusive remedies for patent or copyright
          infringement and trade secret misappropriation.

11.  Remedies: Limitation of Remedies.
     --------------------------------

     a.   GoAmerica's sole remedies for loss or damage caused by partial or
          total failure of the BellSouth Facilities or for delay or
          nonperformance of any of the BellSouth Services under this Agreement,
          regardless of the form of action, whether in contract, tort (including
          negligence), strict liability or otherwise, shall be, where
          applicable, GoAmerica's actual damages, if any, resulting from such
          failure, delay, or nonperformance. Except with respect to BellSouth's
          liability to indemnify GoAmerica pursuant to Section 10 above,
          BellSouth's liability hereunder shall be limited solely to the amount
          paid by GoAmerica to BellSouth for the BellSouth Services under this
          Agreement during such period of failure, delay, or nonperformance.

     b.   AS A MATERIAL PART OF THE CONSIDERATION PAID BY GOAMERICA FOR THE
          BELLSOUTH SERVICES PROVIDED BY BELLSOUTH UNDER THIS AGREEMENT, THE
          PARTIES AGREE THAT BELLSOUTH SHALL IN NO EVENT BE LIABLE FOR, AND
          GOAMERICA, FOR ITSELF AND THE SUBSCRIBERS TO THE GOAMERICA/BELLSOUTH
          SERVICES, HEREBY WAIVES THE RIGHT TO CLAIM ANY INDIRECT, SPECIAL,
          INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) DIRECTLY
          OR INDIRECTLY

                                       9
<PAGE>

          RELATING TO OR ARISING OUT OF GOAMERICA'S OR ITS SUBSCRIBERS'
          INABILITY TO USE THE BELLSOUTH FACILITIES OR ANY PART THEREOF, EITHER
          SEPARATELY OR IN COMBINATION WITH ANY OTHER FACILITIES OR SERVICES,
          PERFORMED OR NOT PERFORMED BY BELLSOUTH UNDER TIES AGREEMENT, OR FOR
          ANY OR ALL LOSS OR DAMAGE DIRECTLY OR INDIRECTLY RELATING TO OR
          ARISING OUT OF A THIRD PARTY'S UNAUTHORIZED ACCESS TO GOAMERICA'S OR
          ITS SUBSCRIBERS' DATA TRANSMITTED OVER THE BELLSOUTH FACILITIES,
          REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING
          NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT SUCH
          DAMAGES WERE FORESEEN OR UNFORESEEN.

     c.   GoAmerica shall use a form of agreement with subscribers to the
          GoAmerica/BellSouth Services that contains a provision substantially
          consistent with the following language and no language inconsistent
          therewith: "Neither GoAmerica, as reseller of wireless data
          communications services provided through the facilities of BellSouth
          Wireless Data L.P. ("BellSouth"), nor BellSouth, as the provider of
          such services, shall have any liability of any kind, direct or
          indirect, to [subscriber of GoAmerica] for any damages other than
          actual damages directly and proximately resulting from the failure,
          delay, or nonperformance of the services and the maximum collective
          liability of GoAmerica and BellSouth for such damages shall be limited
          solely to the amount paid by [subscriber] to GoAmerica for the
          services during such period of failure, delay, or nonperformance.
          Neither GoAmerica nor BellSouth shall have any liability, direct or
          indirect, whatsoever for any damages other than for such directly and
          proximately caused damage, and, in particular, without limitation,
          neither GoAmerica nor BellSouth shall have any liability, direct or
          indirect, for any special, incidental, or consequential damages
          (including lost profits) directly or indirectly relating to or arising
          out of [subscriber's] inability to use the services or related
          facilities, equipment or software, either separately or in combination
          with any other services, facilities, equipment or software, whether or
          not performed or provided under this Agreement, or for any loss or
          damage directly or indirectly relating to or arising out of any third
          party's unauthorized access to [subscriber's] data transmitted over
          the BellSouth Facilities, regardless of the form of action, whether in
          contract, tort (including negligence), strict liability, or otherwise,
          and whether or not such damages were foreseen or unforeseen."

12.  Representations and Warranties.
     ------------------------------

     a.   GoAmerica represents and warrants to BellSouth as follows:

          1.   it is a corporation duly organized, validly existing, and in good
               standing under the laws of the State of Delaware, and has all
               requisite corporate power and authority to own, operate, and
               lease its properties and carry on

                                      10
<PAGE>

               its business as now being conducted, and to enter into this
               Agreement and perform its obligations hereunder;

          2.   the execution and delivery of this Agreement has been duly and
               validly authorized and approved by all necessary GoAmerica
               corporate action and this Agreement is valid and binding upon it
               in accordance with its terms;

          3.   the execution and carrying out of this Agreement and compliance
               with the provisions hereof by it will not violate any provision
               of law, will not, with or without the giving of notice and/or the
               passage of time, conflict with or result in the breach of any of
               the terms or conditions of or constitute a default under, any
               indenture, mortgage, agreement, or other instrument to which it
               is a party or by which it is bound;

          4.   the resale of the BellSouth Services shall only be in connection
               with the sale of the GoAmerica/BellSouth Services and incidental
               to the GoAmerica Services, which shall constitute the principal
               value to subscribers of the GoAmerica/BellSouth Services.

     b.   BellSouth represents and warrants to GoAmerica as follows:

          1.   it is a limited partnership duly organized, validly existing, and
               in good standing under the laws of the State of Delaware, and has
               all requisite power and authority to own, operate, and lease its
               properties and carry on its business as now being conducted, and
               to enter into this Agreement and perform its obligations
               hereunder

          2.   the execution and delivery of this Agreement has been duly and
               validly authorized and approved by all necessary BellSouth
               partnership action and this Agreement is valid and binding upon
               it in accordance with its terms;

          3.   the execution and carrying out of this Agreement and compliance
               with the provisions hereof by it will not violate any provision
               of law, will not with or without the giving of notice and/or the
               passage of time, conflict with or result in the breach of any of
               the terms or conditions of or constitute a default under, any
               indenture, mortgage, agreement, or other instrument to which it
               is a party or by which it is bound.

13.  Force Majeure
     -------------

     In no event shall either party have any liability for failure to comply
     with this Agreement, if such failure results from the occurrence of any
     contingency beyond the reasonable control of the party, including, without
     limitation, strike or other labor disturbance, riot, theft, flood,
     lightning, storm, any act of God, power failure, war, national emergency,
     interference by any government or governmental agency, embargo, seizure, or
     enactment of any law, statute, ordinance, rule, or regulation.

                                      11
<PAGE>

14.  Notices.
     -------

     a.   All notices and other communications provided for herein shall be in
          writing and sent by certified or registered mail, postage prepaid,
          return receipt requested, or delivered personally to the intended
          recipient, at the street address set forth below:

          1.   if to BellSouth:

               BellSouth Mobile Data USA Limited Partnership
               10 Woodbridge Center Drive
               Woodbridge, New Jersey 07095
               Attention: George Pappas
                          Executive Vice President-Operations

               with a copy (which shall not constitute notice) to:

               BellSouth Mobile Data USA Limited Partnership
               10 Woodbridge Center Drive
               Woodbridge, New Jersey 07095
               Attention: Senior Vice President and General Counsel

          2.   if to GoAmerica:

               GoAmerica Communications Corp.
               401 Hackensack Avenue
               Hackensack, New Jersey 07601
               Attention:  Aaron Dobrinsky
                           President

          or, as to either party, at such other address as shall have been
          designated by such party in a notice to the other party delivered in
          accordance with the provisions hereof.

     b.   Except as may otherwise be provided in this Agreement, all notices and
          other communications hereunder shall be deemed to have been given when
          actually received by the intended recipient.

     c.   Notices may be given by telephone, provided that such notices are
          promptly confirmed by the sender in writing and delivered as provided
          herein.

15.  Waivers.
     -------

     a.   The parties may at any time waive any of the provisions of this
          Agreement, but any such waivers shall be reduced to writing and duly
          executed and delivered by duly authorized representatives of the
          parties hereto.

                                      12
<PAGE>

     b.   The failure of either party to enforce at any time any of the
          provisions of this Agreement shall not constitute or be construed to
          be a waiver of such provisions or of the right of such party
          thereafter to enforce any such provisions.

16.  Entire Agreement: Severability.
     ------------------------------

     a.   This instrument contains the entire agreement between the parties and
          there are merged hereinto all prior and collateral representations,
          promises, and conditions in connection with the subject matter hereof
          any representation, promise, or condition not incorporated herein
          shall not be binding upon either party and this Agreement supersedes
          and is in lieu of all existing agreements or arrangements between the
          parties with respect to the subject matter hereof ANY MODIFICATION OF
          ANY PROVISION OF THIS AGREEMENT MUST BE IN WRITING AND SIGNED BY
          AUTHORIZED REPRESENTATIVES OF BOTH PARTIES.

     b.   if any provision of this Agreement shall be invalid or unenforceable,
          such invalidity or unenforceability shall not invalidate or render
          unenforceable the entirety of this Agreement, but rather (unless a
          failure of consideration would result therefrom), the entirety of this
          Agreement shall be construed as if not containing the particular
          invalid or unenforceable provision, and the rights and obligations of
          the parties shall be construed and enforced accordingly.

17.  Assignments and Delegation of Rights and Duties.
     -----------------------------------------------

     Neither party may assign any of its rights or delegate any of its duties
     under this Agreement without the prior written consent of the other party,
     which consent shall not be unreasonably withheld or delayed; provided,
     however, that either party may assign any or all of its rights or delegate
     any or all of its duties under this Agreement without the prior written
     consent of the other party if and to the extent such assignment or
     delegation is to (i) an entity which controls, is controlled by, or is
     under common control with such party or (ii) an entity that has acquired
     all or substantially all of such party's assets as a successor to the
     business of the assigning party (whether by way of merger, reverse merger,
     consolidation, sale and purchase of assets or otherwise) and such entity
     agrees in writing within thirty (30) days of the date of such assignment or
     delegation to be bound by and perform in accordance with this Agreement as
     if it were a party hereto. As used herein, "control" means the ownership of
     fifty percent (50%) or more of the outstanding voting stock or other equity
     interest in the relevant entity. Any attempted assignment or delegation in
     violation of this Agreement shall be void and of no force and effect.

18.  Miscellaneous.
     -------------

     a.   Except as may be otherwise specifically provided in this Agreement,
          this Agreement is not intended to and shall not confer upon any other
          person or business entity, other than the parties hereto, any rights
          or remedies with respect to the subject matter hereof.

                                      13
<PAGE>

     b.   This Agreement may be executed in any number of counterpart copies,
          each of which shall be deemed an original, but which taken together
          shall constitute a single instrument.

     c.   This Agreement shall be governed by and construed in accordance with
          the laws of the State of New York pertaining to contracts entered into
          and to be performed entirely within the State of New York, regardless
          of the place of making or performance.

     d.   All paragraph headings and captions used herein and in the schedules
          hereto are for the convenience of the parties only and shall not be
          part of the text hereof or affect the meaning of this Agreement.

     IN WITNESS WHEREOF, GoAmerica and BellSouth have caused this Agreement to
be duly executed by their respective duly authorized representatives as of the
day and year first above written.

BELLSOUTH WIRELESS DATA L.P.        GOAMERICA COMMUNICATIONS
                                    CORPORATION

/s/ Chas Nelson                     /s/ Aaron Dobrinsky
____________________________        ____________________________
Signature                           Signature

Chas Nelson                         Aaron Dobrinsky
____________________________        ____________________________
Name (Print)                        Name (Print)

Sr. VP Sales                        President
____________________________        ____________________________
Title                               Title

                                  SCHEDULE 2.2

                              SCHEDULE OF CHARGES

I.   One Time Charges
     ----------------

     *****................................... $*****
     Per Fixed Terminal connection to the BellSouth Facilities

II.  Recurring Charges for Host Connection
     -------------------------------------

***** Confidential Portion omitted and filed separately with the Securities and
Exchange Commission.

                                      14
<PAGE>

     *****................................... $*****

     In addition to BellSouth's Fixed Terminal charges, GoAmerica shall procure
     from a carrier of its choice the necessary leased line(s) between the
     GoAmerica Facilities and a point of presence of the BellSouth Facilities
     specified by BellSouth as the point of interconnection. GoAmerica shall pay
     directly to such carrier all initial and recurring charges for such leased
     lines. BellSouth's fixed terminal connection charges include the use
     maintenance and administration of two (2) digital service units provided by
     BellSouth. Higher speed fixed terminal connections are available at higher
     rates.

III. Recurring Charges for Subscriber Units
     --------------------------------------

     Whenever GoAmerica requests that BellSouth activate a Subscriber Unit under
     this Agreement, GoAmerica shall designate to BellSouth in writing by MAN
     Number which one of the following Price Plans shall apply to such
     Subscriber Unit. The Regular Price Plan shall apply to any Subscriber Unit
     for which GoAmerica fails to make such a designation at the time of
     activation.

     Regular Price Plan
     ------------------

     Any Subscriber unit billable under this Agreement shall be billed each
     month at the rate of i) $***** for the first ***** or part thereof plus ii)
     $***** for each ***** or part thereof in excess of the ***** limit.

     Special Price Plans
     -------------------

     For each Subscriber Unit activated under a Special Price Plan, GoAmerica
     shall pay BellSouth at the following rates, and no discount shall be
     applied:

     *****................................... $*****

     For ***** use of the BellSouth Services in connection with use of the
     GoAmerica/BellSouth Services by GoAmerica *****. GoAmerica shall not
     activate more than ***** such subscriptions for any single such GoAmerica
     *****. Subscriptions at this price may not be activated for or used by any
     end user who is not an authorized GoAmerica *****) A "GoAmerica *****"
     means a business that has entered into a written agreement with GoAmerica
     which agreement authorizes such business to market, promote and sell the
     GoAmerica/BellSouth Services. Subscriptions at this price may not be
     activated for or used for any purpose other than as provided above.

     *****................................... $*****

     For ***** use of the BellSouth Services in connection with the
     GoAmerica/BellSouth Services for ***** activities of ***** to demonstrate,
     test or promote the use of the GoAmerica/BellSouth Services in connection
     with products or services offered by such *****. *****. GoAmerica shall not
     activate more than ***** such

**** Confidential Portion omitted and filed separately with the Securities and
     Exchange Commission.

                                      15
<PAGE>

     subscriptions for any single such *****. Subscriptions at this price may
     not be activated for or used by any end user who is not a ***** as defined
     above.

     *****................................... $*****

     For ***** use of the BellSouth Services in connection with the
     GoAmerica/BellSouth Services for ***** activities of GoAmerica and ***** to
     test demonstrate, market or promote the use of the GoAmerica/BellSouth
     Services in connection with products or services offered by ***** such as
     the *****. GoAmerica shall not activate more than ***** such subscriptions.
     Subscriptions at this price may not be activated for or used for any
     purpose other than as provided above, and each ***** Subscription shall be
     identified and designated as such by MAN number in writing by GoAmerica at
     the time of activation.

     *****................................... $*****

     For ***** use of the BellSouth Services in connection with evaluation of
     the GoAmerica/BellSouth Services for not more than ***** days (the
     "*****"). For each Subscriber Unit activated under the *****, before
     expiration of the ***** with respect to such Subscriber Unit, GoAmerica,
     shall designate in writing to BellSouth a Regular Price Plan (as set forth
     above) which shall apply to such Subscriber Unit after the *****. If
     GoAmerica fails to make such designation, BellSouth shall deactivate such
     Subscriber Unit upon expiration of the *****.

     *****................................... $*****

     Under this Plan a subscriber may send an ***** number of kilobytes of data
     using the BellSouth Services in connection with the GoAmerica/BellSouth
     Services for ***** activities of ***** to demonstrate, test or promote the
     use of the GoAmerica/BellSouth Services in connection with products or
     services offered by *****. GoAmerica shall not activate more than *****
     such subscriptions for *****.

     *****................................... $*****

     Under this Plan a subscriber may send an ***** number of kilobytes of data
     using the BellSouth Services subject to the following:

     i)   GoAmerica shall make this Plan available only to consumers who
     purchase a ***** on or after the date of this Amendment. The only units
     activated under this Plan shall be ***** used in connection with the
     GoAmerica/BellSouth Services.

     ii)  At any time or times hereafter as elected by BellSouth in its sole
     discretion, BellSouth shall have the continuing right, after ***** days
     notice to GoAmerica, to amend or discontinue this Plan. It is provided,
     however, that BellSouth shall not change the price and

     *****Confidential portion omitted and filed separately with the Securities
          and Exchange Commission.

                                      16
<PAGE>

     allowed kilobyte usage for any units activated under the plan until such
     time as the unit has been activated for a period of at *****.

     iii) BellSouth shall not be obligated to make an activation under this Plan
     unless the serial number of the ***** which the subscriber will use to
     access the BellSouth Services is first provided to BellSouth by GoAmerica.
     GoAmerica shall not request or permit an activation under this Plan unless
     it has obtained from each subscriber a certification from the subscriber
     certifying that the subscriber has purchased a *****, the serial number of
     that computer, and that the subscriber shall access the BellSouth Service
     under this Plan only through the use of a *****.

     iv)  GoAmerica shall for a period of at least ***** after this Agreement is
     terminated, maintain the original certification described in paragraph iii
     above and other records sufficient to establish that all activations under
     this Plan meet the requirements of item "i" of this Plan, above. BellSouth
     shall have the right, no more often than *****, during ***** business
     hours, to have these records audited by an independent third party to
     assure compliance with item "i" above. The independent third party shall
     first sign a non-disclosure agreement reasonably satisfactory to GoAmerica
     and BellSouth which protects the identities of the subscribers from
     disclosure to BellSouth and third parties. Circumstances of disclosure and
     use for purposes of any litigation shall be controlled by a protective
     order granted pursuant to the rules of the court before which any such
     litigation is pending.

IV.  Mobile-to-Mobile Charges
     ------------------------

     Data transmitted between two mobile units requires two transmissions and
     the number of bytes contained in each of the two transmissions will be
     billed to each Subscriber Unit. The number of bytes contained in Mobile-to-
     Mobile transmissions shall be billed at BellSouth's then current standard
     per kilobyte rates, and no discount shall be applied.

V.   Other Charges
     -------------

     *****................................... *****

     Applies to any amount not paid by its due date as Provided in this
     Agreement. Prorated for each day past due.

     *****................................... *****

     Applies when GoAmerica requests a monthly Reseller Traffic Detail Report or
     Host Detail Report in either BellSouth's standard electronic format or hard
     copy

VI.  Troubleshooting Services
     ------------------------

     Hourly (minimum charge - 2 hours)............  $***** per hour*
     Daily............................ $***** per day (***** hours)*

     *****Confidential portion omitted and filed separately with the Securities
          and Exchange Commission.

                                      17

<PAGE>

     These rates apply only to requests that BellSouth Customer Service resolve
     problems which are not caused by problems occurring in the BellSouth
     Facilities. Rates do not include expenses incurred for travel, lodging,
     meals and cost of materials and equipment, which will be billed separately
     and reimbursed by GoAmerica.

                                      18

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00000-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00000-of-00352.parquet"}]]