Document:

AEP Non-Employee Directors' Annual Compensation

Exhibit
10(v)

AMERICAN
ELECTRIC POWER COMPANY, INC.

SCHEDULE
OF NON-EMPLOYEE DIRECTORS’ ANNUAL COMPENSATION

Effective
January 1, 2005

	
      Retainer1
	
      Amount

	 	 
	
      Service
      as a Director
	
      $60,000

	 	 
	
      Service
      as Audit Committee Chair
	
      $15,000

	 	 
	
      Service
      as Audit Committee Member
	
      $10,000

	 	 
	
      Service
      as Presiding Director
	
      $15,000

1 Retainer
amounts are paid quarterly

Each
non-employee director also receives annually $80,000 in AEP stock units pursuant
to the AEP Stock Unit Accumulation Plan. In addition, non-employee directors
will be paid a fee of $1,200 per day for special assignments (such as attendance
at Nuclear Regulatory Commission meetings).AEP Base Salaries for Named Executive Officers

Exhibit
10(w)

AMERICAN
ELECTRIC POWER COMPANY, INC.

BASE
SALARIES FOR NAMED EXECUTIVE OFFICERS

Effective
January 1, 2005

On
January 25, 2005, the independent members of the AEP Board of Directors set the
2005 annual base salary for Michael G. Morris at $1,150,000. On January 25,
2005, the Human Resources Committee of the AEP Board of Directors set the 2005
annual base salaries for Susan Tomasky at $500,000; Thomas M. Hagan at $440,000;
Holly K. Koeppel at $440,000; and Robert P. Powers at $450,000. Each of these
individuals is an AEP named executive officer for 2004.exv10w39

 

Exhibit 10.39

April 29, 2004

TeleTech Holdings, Inc.

9197 Peoria Street

Englewood, CO 80112

     Re: Waiver under Credit Agreement

Ladies/Gentlemen:

     Please refer to the Credit Agreement dated as of October 29, 2002 (as amended, the “Credit
Agreement”) among TeleTech Holdings, Inc. (the “Borrower”), various financial
institutions and Bank of America, N.A., as administrative agent (in such capacity, the
“Administrative Agent”). Capitalized terms used but not otherwise defined herein shall
have the respective meanings given to them in the Credit Agreement.

     At the request of the Borrower, the Required Lenders hereby waive any Event of Default arising
from the failure of the Borrower to comply with Section 7.10(b) of the Credit Agreement (Minimum
Fixed Charge Coverage Ratio) for the Computation Period ended March 31, 2004 so long as the
Fixed Charge Coverage Ratio is not less than 2.00 to 1.0 for such Computation Period.

     This waiver letter is limited to the matters specifically set forth herein and shall not be
deemed to constitute a waiver, consent or amendment with respect to any other matter whatsoever.
Except as specifically set forth herein, the Credit Agreement shall remain in full force and effect
and is hereby ratified in all respects.

     This letter agreement shall be a contract made under and governed by the laws of the State of
New York applicable to contracts made and to be performed entirely within such state.

[SIGNATURES BEGIN ON NEXT PAGE]

 

 

     This waiver letter may be executed in counterparts (including by facsimile) and by the parties
hereto on separate counterparts. This waiver letter shall become effective when the Administrative
Agent has received counterparts hereof executed by the Required Lenders and acknowledged by the
Borrower and each Guarantor.

	 	 	 	 	 	 	 
	 	 	BANK OF AMERICA, N.A., as Administrative Agent
	 
	 	 	 	 	 	 
	

	 	By	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Name	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Title	 	 	 	 
	

	 	 	 	
	 	 
	 
	 	 	 	 	 	 
	 	 	BANK OF AMERICA, N.A., as a Lender
	 
	 	 	 	 	 	 
	

	 	By	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Name	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Title	 	 	 	 
	

	 	 	 	
	 	 
	 
	 	 	 	 	 	 
	 	 	CIBC INC.
	 
	 	 	 	 	 	 
	

	 	By	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Name	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Title	 	 	 	 
	

	 	 	 	
	 	 
	 
	 	 	 	 	 	 
	 	 	THE NORTHERN TRUST COMPANY
	 
	 	 	 	 	 	 
	

	 	By	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Name	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Title	 	 	 	 
	

	 	 	 	
	 	 
	 
	 	 	 	 	 	 
	 	 	WACHOVIA BANK, NATIONAL ASSOCIATION
	 
	 	 	 	 	 	 
	

	 	By	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Name	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Title	 	 	 	 
	

	 	 	 	
	 	 
	 
	 	 	 	 	 	 
	 	 	KEY CORPORATE CAPITAL, INC.
	 
	 	 	 	 	 	 
	

	 	By	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Name	 	 	 	 
	

	 	 	 	
	 	 
	

	 	Title	 	 	 	 
	

	 	 	 	
	 	 

 

 

ACKNOWLEDGED AND AGREED:

TELETECH CORPORATION

By: /s/ Karen Breen

Name Printed: Karen Breen

Title: Treasurer

TELETECH SERVICES CORPORATION

TELETECH CUSTOMER CARE MANAGEMENT (WEST VIRGINIA), INC.

TELETECH CUSTOMER CARE MANAGEMENT (COLORADO), INC.

TELETECH FACILITIES MANAGEMENT (PARCEL CUSTOMER SUPPORT), INC.

TELETECH FACILITIES MANAGEMENT (POSTAL CUSTOMER SUPPORT), INC.

TELETECH CUSTOMER CARE MANAGEMENT (TELECOMMUNICATIONS), INC.

TELETECH CUSTOMER CARE MANAGEMENT, INC.

TELETECH FINANCIAL SERVICES MANAGEMENT, LLC

TELETECH CUSTOMER CARE MANAGEMENT (CALIFORNIA), INC.

TELETECH CUSTOMER CARE MANAGEMENT
(PENNSYLVANIA), LLC

CARABUNGA.COM, INC.

By: /s/ Karen Breen

Name Printed: Karen Breen

Title: Treasurer

NEWGEN RESULTS CORPORATION

By: /s/ Karen Breen

Name Printed: Karen Breen

Title: Treasurer

TELETECH CUSTOMER SERVICES, INC.

TTEC NEVADA, INC.

By: /s/ Christy T. O’Connor

Name Printed: Christy T. O’Connor

Title: PresidentExhibit 4.2

 

SEE NOTE

 

	
  NUMBER

  	
   

  	
  

  	
  SHARES

  
	
  SSAG

  

  

  	
   

  
	
  NUMBER

  	
   

  	
  forward
  faster

  	
  SHARES

  

 

	
  INCORPORATED
  UNDER THE LAWS

  OF THE STATE OF DELAWARE

  	
  SSA GLOBAL TECHNOLOGIES, INC.

  	
  CUSIP
  78465P 10 8

  SEE REVERSE FOR CERTAIN DEFINITIONS

  

 

 

This Certifies that 

 

 

 

 

is the record holder of 

 

 

FULLY PAID AND NONASSESSABLE SHARES OF COMMON STOCK, $0.01 PAR VALUE,
OF

 

SSA GLOBAL TECHNOLOGIES, INC.

 

transferable on the books of the Corporation
by the holder hereof in person or by duly authorized attorney upon surrender of
this certificate properly endorsed. This certificate is not valid until
countersigned by the Transfer Agent and registered by the Registrar. 

 

WITNESS the facsimile seal of
the Corporation and the facsimile signatures of its duly authorized officers. 

 

Dated: 

 

 

	
  /s/
  Kirk Isaacson

  	
  

  	
  /s/
  Michael Greenough

  
	
  EXECUTIVE
  VICE PRESIDENT, GENERAL COUNSEL

  AND SECRETARY

  	
  CHAIRMAN
  OF THE BOARD, PRESIDENT

  AND CHIEF EXECUTIVE OFFICER

  
	
   

  	
   

  
	
   

  	
   

  
	
   

  	
   

  
	
   

  	
   

  
	
   

  	
  COUNTERSIGNED AND
  REGISTERED:

  
	
   

  	
  THE BANK OF NEW YORK

  
	
   

  	
  TRANSFER AGENT AND REGISTRAR

  	
   

  
	
   

  	
  BY

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
   

  	
  AUTHORIZED SIGNATURE

  	
   

  
						

 

 

SSA GLOBAL TECHNOLOGIES, INC. 

 

The Corporation shall furnish
without charge to each stockholder who so requests a statement of the powers,
designations, preferences and relative, participating, optional, or other
special rights of each class of stock of the Corporation or series thereof and
the qualifications, limitations or restrictions of such preferences and/or
rights. Such requests shall be made to the Corporation’s Secretary at the
principal office of the Corporation. 

 

KEEP THIS CERTIFICATE IN A
SAFE PLACE. IF IT IS LOST, STOLEN, OR DESTROYED THE CORPORATION WILL REQUIRE A
BOND OF INDEMNITY AS A CONDITION TO THE ISSUANCE OF A REPLACEMENT CERTIFICATE. 

 

The following abbreviations,
when used in the inscription on the face of this certificate, shall be
construed as though they were written out in full according to applicable laws
or regulations: 

 

	
  TEN COM

  	
  —

  	
  as tenants in common

  	
  UNIF GIFT MIN ACT —

  	
  Custodian

  
	
  TEN ENT

  	
  —

  	
  as tenants by the entireties

  	
   

  	
  (Cust)

  	
  (Minor)

  
	
  JT TEN

  	
  —

  	
  as joint tenants with right of

  	
   

  	
  under Uniform Gifts to Minors

  
	
   

  	
   

  	
  survivorship and not as tenants

  	
   

  	
  Act

  
	
   

  	
   

  	
  in common

  	
   

  	
  (State)

  
	
   

  	
   

  	
   

  	
  UNIF TRF MIN ACT —

  	
  Custodian (until age       )

  
	
   

  	
   

  	
   

  	
   

  	
  (Cust)

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  under Uniform Transfers

  
	
   

  	
   

  	
   

  	
   

  	
  (Minor)

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  to Minors Act

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
  (State)

  
	
   

  	
   

  	
   

  	
   

  	
   

  
								

 

Additional abbreviations may
also be used though not in the above list.

 

For Value Received,                                                                                       
hereby sell(s), assign(s) and transfer(s) unto

 

	
  PLEASE INSERT SOCIAL
  SECURITY OR OTHER

  	
   

  
	
  IDENTIFYING NUMBER OF
  ASSIGNEE

  	
   

  

 

 

 

	
   

  
	
  (PLEASE PRINT OR TYPEWRITE
  NAME AND ADDRESS, INCLUDING ZIP CODE, OF ASSIGNEE)

  

 

	
   

  

 

 

	
   

  

 

 

	
   

  	
  Shares

  
	
  of the common stock represented by the within Certificate, and do hereby
  irrevocably constitute and appoint

  

 

	
   

  	
  Attorney

  
	
  to transfer the said stock on the books of the within named
  Corporation with full power of substitution in the premises.

  

 

 

	
  Dated

  	
   

  	
   

  

 

 

	
  X

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  X

  	
   

  	
   

  
	
  NOTICE:

  	
   

  	
  THE SIGNATURE TO THIS ASSIGNMENT MUST CORRESPOND WITH THE NAME AS
  WRITTEN UPON THE FACE OF THE CERTIFICATE IN EVERY PARTICULAR, WITHOUT
  ALTERATION OR ENLARGEMENT OR ANY CHANGE WHATEVER.

  

 

 

Signature(s) Guaranteed

 

 

	
  By

  	
   

  	
   

  
	
   

  	
  THE SIGNATURE(S) MUST BE GUARANTEED BY AN ELIGIBLE GUARANTOR
  INSTITUTION (BANKS, STOCKBROKERS, SAVINGS AND LOAN ASSOCIATIONS AND CREDIT
  UNIONS WITH MEMBERSHIP IN AN APPROVED SIGNATURE GUARANTEE MEDALLION PROGRAM),
  PURSUANT TO S.E.C. RULE 17Ad-15.

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