Document:

Exhibit 10.3

 Exhibit 10.3 
 EXECUTION COPY 
 COMPUWARE SERVICES AGREEMENT 

dated as of May 13, 2013 
 between 
 COMPUWARE CORPORATION 

and 

COVISINT CORPORATION 

 TABLE OF CONTENTS 

 

							
	 ARTICLE I DEFINITIONS
	  	 	2	  
			
	 Section 1.1
	  	Defined Terms	  	 	2	  
	 Section 1.2
	  	Internal References	  	 	5	  
		
	 ARTICLE II PURCHASE AND SALE OF COMPUWARE SERVICES
	  	 	5	  
			
	 Section 2.1
	  	Purchase and Sale of Compuware Services	  	 	5	  
	 Section 2.2
	  	Service Orders	  	 	6	  
	 Section 2.3
	  	Proprietary Rights	  	 	6	  
	 Section 2.4
	  	General Standard of Service	  	 	8	  
	 Section 2.5
	  	Removal and Replacement of Compuware Personnel	  	 	8	  
	 Section 2.6
	  	IT Systems	  	 	9	  
	 Section 2.7
	  	Privacy Laws and Personal Information	  	 	9	  
		
	ARTICLE III SERVICE COSTS; OTHER CHARGES	  	 	10	  
			
	 Section 3.1
	  	Costs for Compuware Services	  	 	10	  
	 Section 3.2
	  	Taxes	  	 	10	  
	 Section 3.3
	  	Invoices; Books and Records	  	 	10	  
	 Section 3.4
	  	Payments Under This Agreement	  	 	11	  
	 Section 3.5
	  	Responsibility For Compuware Personnel	  	 	11	  
		
	 ARTICLE IV WARRANTY DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNIFICATION
	  	 	12	  
			
	 Section 4.1
	  	No Warranty	  	 	12	  
	 Section 4.2
	  	Limitation of Liability	  	 	12	  
	 Section 4.3
	  	Indemnification by Compuware	  	 	13	  
	 Section 4.4
	  	Indemnification Procedures	  	 	13	  
		
	 ARTICLE V TERM AND TERMINATION
	  	 	13	  
			
	 Section 5.1
	  	Term	  	 	13	  
	 Section 5.2
	  	Termination	  	 	14	  
	 Section 5.3
	  	Effect of Termination	  	 	14	  
		
	 ARTICLE VI MISCELLANEOUS
	  	 	15	  
			
	 Section 6.1
	  	Ownership	  	 	15	  
	 Section 6.2
	  	Other Agreements	  	 	15	  
	 Section 6.3
	  	Dispute Resolution	  	 	15	  
	 Section 6.4
	  	No Agency	  	 	15	  
	 Section 6.5
	  	Subcontractors	  	 	15	  

  
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	 Section 6.6
	  	Force Majeure	  	 	16	  
	 Section 6.7
	  	Entire Agreement	  	 	16	  
	 Section 6.8
	  	Governing Law and Jurisdiction	  	 	17	  
	 Section 6.9
	  	Information	  	 	17	  
	 Section 6.10
	  	Notices	  	 	17	  
	 Section 6.11
	  	Counterparts	  	 	18	  
	 Section 6.12
	  	Binding Effect; Assignment	  	 	18	  
	 Section 6.13
	  	Severability	  	 	18	  
	 Section 6.14
	  	Failure or Indulgence not Waiver; Remedies Cumulative	  	 	18	  
	 Section 6.15
	  	Authority	  	 	18	  
	 Section 6.16
	  	Specific Performance	  	 	19	  
	 Section 6.17
	  	Construction	  	 	19	  
	 Section 6.18
	  	Interpretation	  	 	19	  
	 Section 6.19
	  	Conflicting Agreements	  	 	19	  
	 Section 6.20
	  	Third Party Beneficiaries	  	 	19	  
	 Section 6.21
	  	Amendment	  	 	19	  
	 Section 6.22
	  	Incorporation by Reference	  	 	19	  

 SCHEDULE A BACKGROUND MATERIALS 

  
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 COMPUWARE SERVICES AGREEMENT 

This Compuware Services Agreement, dated as of May 13 2013, but effective as of January 1, 2013 (the “Effective
Date”), is by and between Covisint Corporation, a Michigan corporation (“Covisint”), and Compuware Corporation, a Michigan corporation (“Compuware”). Covisint and Compuware are sometimes referred to herein
separately as a “Party” and together as the “Parties”. Capitalized terms used herein and not otherwise defined have the meanings ascribed to them in ARTICLE I hereof. 

RECITALS 

WHEREAS, Compuware is the beneficial owner of all the issued and outstanding common stock of Covisint; 

WHEREAS, the Parties currently contemplate that Covisint will make an initial public offering (“IPO”) of its common
stock pursuant to a Registration Statement on Form S-1 (the “Registration Statement”) filed with the Securities and Exchange Commission (the “Commission”) under the Securities Act of 1933, as amended; 

WHEREAS, Compuware and Covisint entered into a Contribution Agreement as of the Effective Date, pursuant to which Compuware and its
Subsidiaries contributed to Covisint substantially all of the assets and liabilities of the Covisint Business (as defined below), as more specifically described therein, in a transaction that is intended to qualify as a contribution to capital to
which the provisions of section 351 of the Code (as defined below) apply; 
 WHEREAS, Compuware and Covisint entered into a
Master Separation Agreement as of the Effective Date (the “Original Master Separation Agreement”) to help delineate and define the relationship between Compuware and Covisint after the Effective Date, including setting forth certain
rights and obligations of Compuware and Covisint following the IPO and addressing certain matters relating to the IPO, which Original Master Separation Agreement has been amended and restated by the Parties as of the date hereof (as so amended and
restated, and as it may be further amended, supplemented, modified or restated, the “Master Separation Agreement”); 
 WHEREAS, pursuant to the Original Master Separation Agreement, the Parties entered into that certain GDO Services Agreement as of the Effective Date (the “GDO Services Agreement”),
setting forth their agreement with respect to certain professional services by or on behalf of Compuware’s former Global Delivery Organization to Covisint and its Subsidiaries; and 

WHEREAS, the Parties desire to amend and restate the GDO Services Agreement to reflect the terms and provisions set forth below.

 NOW, THEREFORE, in consideration of the foregoing and for other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto, for themselves and their respective successors and assigns, hereby covenant and agree to amend and restate the GDO Services Agreement in its entirety to
reflect the following terms and provisions: 
 ARTICLE I 

DEFINITIONS 
 Section 1.1 Defined Terms. As used in this Agreement, the following terms have the following meanings, applicable to both the singular and plural forms of the terms described below. All
capitalized terms not otherwise defined herein shall have the meaning ascribed to such term in the Master Separation Agreement. 

“Action” means any demand, action, suit, countersuit, arbitration, inquiry, proceeding or investigation by or before any
Governmental Authority or any arbitration or mediation tribunal, other than any demand, action, suit, countersuit, arbitration, inquiry, proceeding or investigation relating to taxes. 

“Agreement” means this Compuware Services Agreement, together with the schedules and exhibits hereto, as the same may be
amended and supplemented from time to time in accordance with the provisions hereof. 
 “Background Materials”
means all materials, documentation, manuals, guidelines, business processes, methodologies, database rights, inventions, designs, drawings, Confidential Information or other items licensed or owned by a Compuware Entity and used in connection with
performing the Compuware Services (including any derivatives, modifications, enhancements, or improvements thereto), in each case developed, acquired or licensed by a Compuware Entity prior to or independently of this Agreement, including but not
limited to those materials set forth on the attached Schedule A, but excluding in all cases all Covisint Materials, Covisint Confidential Information and Covisint Personal Information. 

“Change Order” has the meaning set forth in Section 2.2(c). 

“Code” means the Internal Revenue Code of 1986 (or any successor statute), as amended from time to time, and the
regulations promulgated thereunder. 
 “Commission” has the meaning set forth in the Recitals to this
Agreement. 
 “Compuware” has the meaning set forth in the preamble to this Agreement. 

“Compuware Entities” means Compuware and its Subsidiaries (other than Covisint), and “Compuware Entity” means
any one of the Compuware Entities in place on the Effective Date and any entity which becomes a Subsidiary of Compuware thereafter. 
 “Compuware Indemnified Person” has the meaning set forth in Section 4.2(a). 
 “Compuware Personnel” means any Compuware employee, agent or Subcontractor providing Compuware Services under this Agreement or any Service Order. 

“Compuware Services” means all or any portion of the services and Deliverables to be provided by or on behalf of
Compuware pursuant to this Agreement. 

  
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 “Confidential Information” has the meaning set forth in the Master
Separation Agreement. 
 “Contract” means any contract, agreement, lease, license, sales order, purchase order,
instrument or other commitment that is binding on any Person or any part of such Person’s property under applicable law. 

“Covisint” has the meaning set forth in the preamble to this Agreement. 

“Covisint Business” means the business presently conducted by Covisint as of the Effective Date or, following the date
of the IPO, such business that is then conducted by Covisint and described in the Registration Statement or its periodic filings with the Commission. 
 “Covisint Entities” means Covisint Corporation and its Subsidiaries, from time to time, and “Covisint Entity” means any one of the Covisint Entities. 

“Covisint Indemnified Person” means each of the Covisint Entities and their respective directors, officers, and
employees. 
 “Covisint Materials” means any materials, documentation, manuals, guidelines, business processes,
methodologies, database rights, inventions, designs, drawings, Covisint Confidential Information or other items licensed or owned by a Covisint Entity and used by a Compuware Entity to perform the Compuware Services under this Agreement (including
any derivatives, modifications, enhancements, or improvements thereto), but excluding in all cases Background Materials and Compuware Confidential Information. 
 “Deliverables” means all documents, work product and other tangible materials that are delivered to a Covisint Entity or prepared by or on behalf of a Compuware Entity in the course of
performing the Compuware Services under a Service Order, including any items identified as such in a Service Order, but excluding Third Party Materials and Background Materials. 

“Distribution” means a distribution by Compuware of common stock (and preferred stock, if any,) of Covisint or common
stock (and preferred stock, if any) of a Person that is a successor to Covisint, which distribution is to holders of common stock of Compuware and is intended to qualify as a tax-free distribution under section 355 of the Code. 

“Distribution Date” means the date on which a Distribution occurs. 

“Effective Date” has the meaning set forth in the preamble to this Agreement. 

“Force Majeure” has the meaning set forth in Section 6.6(a). 

“GDO Services Agreement” has the meaning set forth in the Recitals to this Agreement. 

“Governmental Authority” means any federal, state, local, foreign or international court, government, department,
commission, board, bureau, agency, official or other regulatory, administrative or governmental authority. 

  
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 “Initial Term” has the meaning set forth in Section 5.1.

 “Intercompany Agreements” has the meaning set forth in the Master Separation Agreement. 

“IPO” has the meaning set forth in the Recitals to this Agreement. 

“Liabilities” means all debts, liabilities, guarantees, assurances, commitments and obligations, whether fixed,
contingent or absolute, asserted or unasserted, matured or unmatured, liquidated or unliquidated, accrued or not accrued, known or unknown, due or to become due, whenever or however arising (including, without limitation, whether arising out of any
contract or tort based on negligence or strict liability) and whether or not the same would be required by generally accepted principles and accounting policies to be reflected in financial statements or disclosed in the notes thereto. 

“Loss” and “Losses” mean any and all damages, losses, deficiencies, Liabilities, obligations,
penalties, judgments, settlements, claims, payments, fines, interest, costs and expenses (including, without limitation, the costs and expenses of any and all Actions and demands, assessments, judgments, settlements and compromises relating thereto
and the costs and expenses of attorneys’, accountants’, consultants’ and other professionals’ fees and expenses incurred in the investigation or defense thereof or the enforcement of rights hereunder), including direct,
consequential and punitive damages. 
 “Master Separation Agreement” has the meaning set forth in the Recitals
to this Agreement. 
 “Original Master Separation Agreement” has the meaning set forth in the Recitals to this
Agreement. 
 “Party” or “Parties” has the meaning set forth in the preamble to this
Agreement. 
 “Person” means an individual, a partnership, a corporation, a limited liability company, an
association, a joint stock company, a trust, a joint venture, an unincorporated organization or a governmental entity or any department, agency or political subdivision thereof. 

“Personal Information” has the meaning set forth in Section 2.7. 

“Personnel” means Compuware Personnel. 
 “Rates” has the meaning set forth in Section 3.1. 

“Registration Statement” has the meaning set forth in the Recitals to this Agreement. 

“Renewal Term” has the meaning set forth in Section 5.1. 

“Resource Utilization Report” has the meaning set forth in Section 2.2(d). 

“Service Order” or “Service Orders” has the meaning set forth in Section 2.2(a).

  
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 “Subcontractor” has the meaning set forth in Section 6.5.

 “Subsidiary” of any Person means a corporation, limited liability company, joint venture, partnership,
trust, association or other entity in which such Person: (1) beneficially owns, either directly or indirectly, more than fifty percent (50%) of (A) the total combined voting power of all classes of voting securities of such entity,
(B) the total combined equity interests, or (C) the capital or profits interest, in the case of a partnership; or (2) otherwise has the power to vote, either directly or indirectly, sufficient securities to elect a majority of the
board of directors or similar governing body. In the case of Covisint, “Subsidiary” means any Subsidiary existing as of the date of this Agreement or that may be formed or acquired subsequent to the date of this Agreement, so long as, in
either case, such entity remains a Subsidiary of Covisint. 
 “Systems” has the meaning set forth in
Section 2.6. 
 “Term” means the Initial Term and any Renewal Terms. 

“Third Party Materials” has the meaning set forth in Section 2.3(e). 

Section 1.2 Internal References. Unless the context indicates otherwise, references to Articles, Sections and paragraphs
shall refer to the corresponding Articles, Sections and paragraphs in this Agreement, references to exhibits or schedules shall refer to the corresponding exhibits or schedules in this Agreement, and references to the Parties shall mean the Parties
to this Agreement. 
 ARTICLE II 
 PURCHASE AND SALE OF COMPUWARE SERVICES 
 Section 2.1
Purchase and Sale of Compuware Services. 
 (a) Subject to the terms and conditions of this Agreement and in
consideration of the costs for the Compuware Services described below, Compuware agrees to provide or cause to be provided to Covisint and its Subsidiaries, and Covisint agrees to purchase from Compuware, the Compuware Services, until such Compuware
Services are terminated in accordance with the provisions hereof. 
 (b) The Parties acknowledge and agree that (i) the
Compuware Services to be provided, or caused to be provided, by Compuware under this Agreement shall, at Covisint’s request, be provided directly to Covisint or Subsidiaries of Covisint and (ii) Compuware may satisfy its obligation to
provide or to procure the Compuware Services hereunder by causing one or more of its Subsidiaries to provide or to procure such Compuware Services. With respect to the Compuware Services provided to, or procured on behalf of, any Subsidiary of
Covisint, Covisint agrees to pay on behalf of such Subsidiary all amounts payable by or in respect of such Compuware Services pursuant to this Agreement, including Section 3.4. 

(c) Nothing in this Agreement shall be construed as a requirements contract, and notwithstanding anything to the contrary contained
herein, this Agreement shall not be interpreted to prevent Covisint or any Covisint Subsidiary from obtaining from third parties, or providing to itself, any or all other services identical to, or similar to, the Compuware Services. 

  
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 Section 2.2 Service Orders. 

(a) Covisint and its Subsidiaries shall contact Compuware with each request for the provision of Compuware Services. Upon each such
request, the Parties shall develop a written resource request (each, a “Service Order” and collectively, “Service Orders”) which shall set forth, at a minimum, the following: (i) a general description of the
Compuware Services to be performed; (ii) the type of professional skills requested; (iii) the number of Compuware Personnel required; (iv) the date upon which the Compuware Services will commence and end; (v) the fees and
expenses for such Compuware Services (as determined in accordance with Section 3.1 below); and (vi) any other terms and conditions agreed upon by the Parties in connection with the Compuware Services to be performed pursuant to such
Service Order. Each Service Order shall be in writing and shall be effective only when signed by the parties thereto. Each Service Order shall be subject to review and adjustment by the Parties as set forth in Section 2.2(d) below.

 (b) The Compuware Entities shall provide all Compuware Services under a Service Order utilizing Compuware Personnel, in a
professional and workmanlike manner and in substantial conformance with the specifications set forth in the applicable Service Order. 
 (c) If a Compuware Entity or Covisint Entity which is a party to a Service Order wishes to add, remove or otherwise change the scope or performance of the Compuware Services provided pursuant to a Service
Order, such Compuware Entity or Covisint Entity shall submit a description of such requested change, in writing, to the other party to such Service Order. Subject to the provisions of Section 2.5, if a Covisint Entity which is a party to
a Service Order wishes to add, remove or otherwise change the number or types of Compuware Personnel required to perform such Compuware Service pursuant to a Service Order, such Covisint Entity shall submit a description of such requested change, in
writing, to the Compuware Entity providing such Compuware Services. Promptly after receipt of a written change request, the parties to the affected Service Order shall negotiate and agree in writing on the terms of such change (a “Change
Order”). No party to a Service Order shall be bound by any Change Order unless mutually agreed upon in writing by the parties thereto. Notwithstanding the provisions of this Section 2.2(c), all Change Orders relating to
Compuware Personnel shall be subject to the provisions of Section 2.5 below. 
 (d) By not
later than the fifteenth (15th) day of each month
during the Term, Compuware shall provide Covisint with a written resource utilization report for all Service Orders then in effect (each, a “Resource Utilization Report”) which sets forth the number of hours expended by the
Compuware Personnel on a per-person basis under such Service Orders during the prior month. Compuware and Covisint shall designate representatives who shall meet on a monthly basis to discuss each Resource Utilization Report and any adjustments to
the number or types of Compuware Personnel then providing Compuware Services and whether any Change Orders are required. 

Section 2.3 Proprietary Rights. 
 (a) Except as set forth in and subject to Section 2.3(c), Covisint is, and shall be, the sole and exclusive owner of all right, title and interest in and to the Deliverables,

  
 6 

 
including all intellectual property rights therein. Compuware agrees, and will cause its Compuware Personnel to agree, that with respect to any Deliverables that may qualify as “work made
for hire” as defined in 17 U.S.C. §101, such Deliverables are hereby deemed a “work made for hire” for Covisint. To the extent that any of the Deliverables do not constitute a “work made for hire”, Compuware hereby
irrevocably assigns, and shall cause the Compuware Personnel to irrevocably assign to Covisint, in each case without additional consideration, all right, title and interest throughout the world in and to the Deliverables, including all intellectual
property rights therein. Compuware shall cause the Compuware Personnel to irrevocably waive, to the extent permitted by applicable law, any and all claims such Compuware Personnel may now or hereafter have in any jurisdiction to so-called
“moral rights” or rights of droit moral with respect to the Deliverables. 
 (b) Upon the request of Covisint,
Compuware shall, and shall cause the Compuware Personnel to, promptly take such further actions, including execution and delivery of all appropriate instruments of conveyance, as may be necessary to assist Covisint to prosecute, register, perfect or
record its rights in or to any Deliverables. 
 (c) Compuware and its licensors are, and shall remain, the sole and exclusive
owners of all right, title and interest in and to all Background Materials, including all intellectual property rights therein. Compuware hereby grants to the Covisint Entities an irrevocable, perpetual, fully paid-up, royalty-free, non-transferable
(except in accordance with this Section 2.3(c) and Section 6.12), sublicenseable, worldwide license to use, reproduce, perform (publicly or otherwise), display (publicly or otherwise), modify, improve, create derivative works
of, distribute, import, make, have made, sell and offer to sell the Background Technology, including all such modifications, improvements and derivative works thereof, solely as part of, or as necessary to use and exploit, the Deliverables;
provided, however, that, if the Covisint Entity notifies the applicable Compuware Entity in writing that the agreement between Covisint, such Covisint Entity and a third party customer requires that such third party customer owns any
Deliverable that includes any Background Materials, the foregoing license to such Background Materials shall be assignable and sublicensable to such third party customer, in each case solely in connection with the assignment or licensing of the
Deliverables or any portion, modification or derivative work thereof by the applicable Covisint Entity to such third party customer, and only to the extent necessary to allow the assignee or sublicensee, as the case may be, to use and exploit the
Deliverable or portion, modification improvement or derivative work thereof for so long as such Background Materials remain embedded in or so dependent or necessary to such Deliverable. All other rights in and to the Background Materials are
expressly reserved by Compuware and its licensors. 
 (d) Covisint and its licensors are, and shall remain, the sole and
exclusive owner of all right, title and interest in and to all Covisint Materials that may be provided to a Compuware Entity in connection with the performance of the Compuware Services, including all intellectual property rights therein. Covisint
grants to the Compuware Entities, during the Term, a limited, irrevocable, paid-up, royalty-free, worldwide, nonexclusive and nontransferable right to use any such Covisint Materials for the sole purposes of performing the Compuware Services
pursuant to the terms and conditions of this Agreement and the applicable Service Order. The Compuware Entities shall have no right or license to use any Covisint Materials except solely during the Term of the Agreement to the extent necessary to
provide the Compuware Services to Covisint. All other rights in and to the Covisint Materials are expressly reserved by Covisint and its licensors. 

  
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 (e) Compuware will not use any intellectual property, software or other materials that are
owned by third parties and provided under a license from such third party (“Third Party Materials”) in the creation of a Deliverable without the prior written consent of the applicable Covisint Entity. In the event of a request by a
Covisint Entity for Compuware to use any Third Party Materials in the creation of a Deliverable, the applicable Covisint Entity shall, at its sole cost and expense, obtain all licenses or other rights required to permit such use by the applicable
Compuware Entity, or their third party customers, as applicable. 
 (f) Nothing in this Agreement will restrict a Party from
using the generic data processing or business process ideas, concepts, or know-how developed by or disclosed to a Party in connection with this Agreement and inadvertently retained in the unaided memory of the receiving Party’s employees and
representatives (and not intentionally memorized for the purpose of later recording or use) who have rightful access to such information under the terms of this Agreement, provided that such use does not infringe or misappropriate the intellectual
property rights of a Party or breach its confidentiality or other obligations under this Agreement. 
 (g) Except as expressly
specified in this Agreement, nothing in this Agreement shall be deemed to grant to one Party, by implication, estoppel or otherwise, license rights, ownership rights or any other intellectual property rights in any materials or software owned by the
other Party. 
 Section 2.4 General Standard of Service. Except as otherwise agreed to in writing by the Parties or
as described in this Agreement, the Parties agree that the nature, quality, degree of skill and standard of care applicable to the delivery of the Compuware Services hereunder, and the skill levels of the Compuware Personnel providing such Compuware
Services, shall be substantially the same as or consistent with those which Compuware exercises or employs in providing similar services provided within or to any Compuware Entity. Any information exchanged in connection with the delivery of the
Compuware Services hereunder shall be subject to the terms of Sections 5.6 and 5.7 of the Master Separation Agreement. 

Section 2.5 Removal and Replacement of Compuware Personnel. 

(a) In the event that a Covisint Entity desires to remove and not replace any Compuware Personnel from a Service Order for any reason
other than those set forth in Section 2.5(b) below, such Covisint Entity shall provide the applicable Compuware Entity with not less than thirty (30) days prior written notice of such requested change. During the period commencing
on the date of such notice and continuing until the removal of such Compuware Personnel is to be effective pursuant to a Change Order, Compuware shall, at the request of a Covisint Entity, continue to make such individual available to perform
Compuware Services to the Covisint Entity. 
 (b) Notwithstanding anything contained herein to the contrary, if a Covisint
Entity believes that the performance or conduct of any Compuware Personnel employed or retained by a Compuware Entity to provide Compuware Services under a Service Order is 

  
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unsatisfactory for any reasonable and lawful reason or is not in compliance with the provisions of this Agreement or the applicable Service Order, the applicable Covisint Entity shall so notify
the applicable Compuware Entity in writing and the applicable Compuware Entity shall, at the cost of the applicable Compuware Entity, use commercially reasonable efforts to promptly replace such Compuware Personnel with another individual acceptable
to the applicable Covisint Entity and with sufficient knowledge and expertise to perform the Compuware Services in accordance with this Agreement and the applicable Service Order. 

(c) In the event that a Compuware Entity desires to remove any Compuware Personnel from a Service Order for any reason, such Compuware
Entity shall provide the applicable Covisint Entity with not less than thirty (30) days prior written notice of such requested change, unless such removal is due to death or disability, the taking of a leave of absence, the voluntary
termination of employment with the applicable Compuware Entity, or the termination of employment by the applicable Compuware Entity, in which case no notice is required. During the period commencing on the date of such notice and continuing until
the removal of such Compuware Personnel is to be effective pursuant to a Change Order, Compuware shall, at the request of a Covisint Entity, continue to make such individual available to perform Compuware Services to the Covisint Entity. In the
event any Compuware Personnel is removed pursuant to this Section 2.5(c), the applicable Compuware Entity shall, at the cost of the applicable Compuware Entity, use commercially reasonable efforts to promptly replace such Compuware
Personnel with another individual acceptable to the applicable Covisint Entity and with sufficient knowledge and expertise to perform the Compuware Services in accordance with this Agreement and the applicable Service Order. 

Section 2.6 IT Systems. While using or accessing any computers, systems, software, networks, information technology or
related infrastructure or equipment (including any data stored thereon or transmitted thereby) (“Systems”) of a Covisint Entity in connection with the provision of the Compuware Services, Compuware shall, and shall cause each of the
Compuware Entities and the Compuware Personnel to, adhere in all respects to Covisint’s or such Covisint Entity’s processes, policies and procedures (including any of the foregoing with respect to Confidential Information, data,
communications and system privacy, operation, security and proper use) as in effect on the Effective Date or as communicated or otherwise made available to such Party from time to time in writing. 

Section 2.7 Privacy Laws and Personal Information. In connection with the performance or receipt of the Compuware Services
under this Agreement, the Parties acknowledge and agree that each Party and their Subsidiaries are or may be subject to laws and regulations governing the privacy and security of personal or personally identifiable information and related records of
their employees, investors, customers and prospective customers (“Personal Information”). Accordingly, each Party, on behalf of itself and its Subsidiaries, agrees to and shall (i) ensure that its employees, agents, and
Subcontractors, including third party service providers, cooperate with each other with respect to their obligations under such applicable privacy laws and regulations, and (ii) comply with all provisions of such applicable privacy laws and
regulations, in each case relating to the collection, storage, use, processing, disclosure or disposal of Personal Information provided to or accessible by a Party, their Subsidiaries and their respective employees, agents, and Subcontractors in the
course of performing under this Agreement. For the avoidance of doubt, all Personal Information shall also be protected as Confidential Information to the extent such treatment provides further protection to the information against unauthorized use
or disclosure. 

  
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 ARTICLE III 
 SERVICE COSTS; OTHER CHARGES 
 Section 3.1 Costs for
Compuware Services. Unless otherwise agreed in a Service Order, the rates to be paid by the Covisint Entities for the Compuware Services shall be determined on a time and materials basis and in accordance with the rates as may be mutually agreed
to by Compuware and Covisint in writing on or prior to the date of this Agreement (the “Rates”). Unless otherwise agreed by the Parties in writing or in a Service Order, the Rates shall first be effective as of the date of this
Agreement and shall continue in effect on a fixed basis for the initial twelve (12) months of the Initial Term. After the first twelve (12) months of the Initial Term, the Rates shall be subject to review on an annual basis during the Term
and any annual adjustments to the Rates shall be effective as of the first date of the month following the agreement of Covisint and Compuware as to such adjustments. In addition, Covisint agrees to reimburse Compuware for all pre-approved actual,
documented and reasonable travel and out-of-pocket expenses incurred by the Compuware Entities in connection with the performance of the Compuware Services under a Service Order; provided, however, that such expenses are pre-approved
and conform to Covisint’s standard employee travel and expense policy. 
 Section 3.2 Taxes. Covisint (or the
applicable Covisint Subsidiary receiving such Compuware Services under a Service Order) shall be responsible for, and shall remit to the applicable Compuware Entity, all sales, use, excise, value-added, gross receipts and any other similar taxes,
duties and charges of any kind (whether currently in effect or hereinafter imposed by any domestic or foreign governmental entity) on any amounts payable by a Covisint Entity hereunder; provided, however, that in no event shall a
Covisint Entity pay or be responsible for any taxes imposed on, or with respect to, a Compuware Entity’s income, revenues, gross receipts, personnel or real or personal property or other assets. Where allowed by law, Covisint may pay such taxes
directly to the applicable taxing authority, and in such cases will furnish the applicable Compuware Entity with all appropriate documentation regarding such payment (such as, for example, direct pay permits). 

Section 3.3 Invoices; Books and Records. 
 (a) Unless otherwise specified in a Service Order, charges for the Compuware Services shall be invoiced monthly in arrears by Compuware, within fifteen (15) days after the end of the prior month.
Compuware shall require all Compuware Personnel providing Compuware Services under this Agreement to track the actual time spent providing such services utilizing the time tracking tools and policies specified by Covisint. All invoices issued under
this Agreement shall indicate the actual number of hours worked by such Compuware Personnel during the time period covered by each such invoice. Each invoice shall be directed to the Chief Financial Officer of Covisint or such other person
designated in writing from time to time by Covisint’s Chief Financial Officer. Each such invoice shall be payable in accordance with Section 3.4; provided that if Covisint, in good faith, disputes any invoiced charge, payment
of such charge may be made only after mutual resolution of such dispute. Covisint agrees to notify Compuware promptly, and in no event later than sixty (60) days following receipt of an invoice,

  
 10 

 
of any disputed charge. Notwithstanding the foregoing, in no event will any delay of payment relating to disputed charges affect the timely payment of undisputed charges in accordance with this
Section 3.3(a). Unless otherwise agreed in writing between the Parties, all amounts due pursuant to this Agreement shall be determined in U.S. dollars. 
 (b) During the Term, the Compuware Entities shall keep such books, records and accounts as are reasonably necessary to verify the calculation of the fees and related expense for all Compuware Services
provided hereunder. Compuware shall provide documentation supporting any amounts invoiced by Compuware pursuant to this Section 3.3 as Covisint may from time to time reasonably request. Covisint shall have the right to review such books,
records and accounts of Compuware with respect to the provision of the Compuware Services at any time upon reasonable notice, and Covisint agrees to conduct any such review in a manner so as not to unreasonably interfere with the normal business
operations of Compuware. 
 Section 3.4 Payments Under This Agreement. In the event that a Covisint Entity is
required to make a payment to Compuware pursuant to this Agreement, then such payments shall be made according to this Section 3.4. For purposes of this Agreement, and solely with respect to periods prior to the Distribution Date, a
“payment” by a Covisint Entity to Compuware shall be treated as having been made upon an offset of intercompany account(s) of amounts otherwise owing by Compuware to Covisint in accordance with the Parties’ general practice of
offsetting intercompany account(s); provided that Covisint provides prompt notice of such offset to Compuware with sufficient detail of the intercompany account(s) being offset. All payments shall be made to Compuware within the time
prescribed for payment in this Agreement, or if no period is prescribed, within ten (10) days after delivery of written notice of payment owing, together with a computation of the amounts due. 

Section 3.5 Responsibility For Compuware Personnel. The parties intend to create an independent contractor relationship and
nothing in this Agreement shall operate or be construed as making any Compuware Entity and any Covisint Entity partners, joint venturers, principals, joint employers, agents or employees of or with the other entities. All Compuware Personnel
employed or otherwise retained by any Compuware Entity in connection with its rendering of the Compuware Services will be the applicable Compuware Entity’s employees, agents, or Subcontractors, as the case may be. The applicable Compuware
Entity will have the sole and exclusive responsibility for all such Compuware Personnel, will supervise such Compuware Personnel, and will cause such Compuware Personnel to cooperate with Covisint and any applicable Covisint Entity in the
performance of the Compuware Services in accordance with the terms and conditions of ARTICLE II and ARTICLE IV. The applicable Compuware Entity will pay, and be solely responsible for the payment of, any and all wages, salaries, or
other compensation or benefits payable to such Compuware Personnel, plus any and all premiums, contributions and taxes for workers’ compensation insurance, unemployment compensation, disability insurance, FICA, payroll and all similar
provisions now or hereafter imposed by any Governmental Authority with respect to, or measured by, wages, salaries, or other compensation paid or to be paid or benefits provided or to be provided by any Compuware Entity to any Compuware Personnel.
No person providing Compuware Services to the applicable Covisint Entity pursuant to the terms of this Agreement shall be deemed to be, or shall have any rights as, an employee of any Covisint Entity. 

  
 11 

 ARTICLE IV 
 WARRANTY DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNIFICATION 

Section 4.1 No Warranty. The Parties both acknowledge and agree to provide or cause to be provided the Compuware Services
hereunder as an accommodation to each other. EXCEPT FOR THE LIMITED REPRESENTATIONS OF THE PARTIES SET FORTH IN SECTION 6.15 BELOW, NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED (INCLUDING WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION), ARE MADE BY ANY PARTY OR THEIR SUBSIDIARIES WITH RESPECT TO THE PROVISION OF THE COMPUWARE SERVICES UNDER THIS AGREEMENT AND, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH REPRESENTATIONS OR WARRANTIES ARE HEREBY WAIVED AND DISCLAIMED. 
 Section 4.2
Limitation of Liability. 
 (a) Covisint agrees that none of the Compuware Entities and their respective directors,
officers, Subcontractors and employees (each of the Compuware Entities and their respective directors, officers, Subcontractors and employees, a “Compuware Indemnified Person”) shall have any Liability, whether direct or indirect,
in contract or tort or otherwise, to any Covisint Entity or any other Person under the control of any Covisint Entity for or in connection with the Compuware Services rendered or to be rendered by any Compuware Indemnified Person pursuant to this
Agreement, the transactions contemplated hereby or any Compuware Indemnified Person’s actions or inactions in connection with any Compuware Services or such transactions, except for any Losses resulting from (i) any material breach of this
Agreement on the part of any Compuware Indemnified Person, or (ii) the gross negligence, bad faith or willful misconduct of any Compuware Indemnified Person in connection with this Agreement. 

(b) IN NO EVENT SHALL ANY OF THE COMPUWARE ENTITIES BE LIABLE TO ANY OF THE COVISINT ENTITIES FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT,
INCIDENTAL OR PUNITIVE DAMAGES OR LOST PROFITS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE) ARISING IN ANY WAY OUT OF THIS AGREEMENT, WHETHER OR NOT SUCH COVISINT ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
PROVIDED, HOWEVER, THAT THE FOREGOING LIMITATIONS SHALL NOT LIMIT COMPUWARE’S INDEMNIFICATION OBLIGATIONS AS SET FORTH IN THIS AGREEMENT OR IN ANY INTERCOMPANY AGREEMENT. 

(c) None of the Compuware Entities shall have any Liability to any other Person for failure to perform Compuware’s obligations under
this Agreement or otherwise, where such failure to perform similarly affects the Compuware Entities receiving the same or similar services and does not have a disproportionately adverse effect on a Covisint Entity. 

(d) In addition to the foregoing, Covisint agrees that, in all circumstances, it shall use commercially reasonable efforts to mitigate
and otherwise minimize damages to the 

  
 12 

 
applicable Covisint Entities, whether direct or indirect, due to, resulting from or arising in connection with any failure by Compuware to comply fully with Compuware’s obligations under
this Agreement. 
 Section 4.3 Indemnification by Compuware. Except as otherwise provided in this Agreement,
Compuware shall, for itself and as agent for each Compuware Entity, indemnify, defend (or, where applicable, pay the defense costs for) and hold harmless each Covisint Indemnified Person from and against, and shall reimburse such Covisint
Indemnified Person with respect to, any and all Losses that any third party seeks to impose upon the Covisint Indemnified Person, or which are imposed upon the Covisint Indemnified Person, and that, following the Effective Date, relate to, arise or
result from any of the following items (without duplication): 
 (a) any material breach by any Compuware Entity of this
Agreement; and 
 (b) the gross negligence, bad faith, or willful misconduct of any Compuware Indemnified Person in connection
with the Compuware Services rendered or to be rendered by any Compuware Indemnified Person pursuant to this Agreement or the transactions contemplated by this Agreement. 
 In the event that any Compuware Entity makes a payment to a Covisint Indemnified Person hereunder, and such Covisint Indemnified Person subsequently diminishes the Loss on account of which such payment
was made, either directly or through a third-party recovery (other than a recovery indirectly from Covisint), Covisint will promptly repay (or will cause such Covisint Indemnified Person to promptly repay) such Compuware Entity the amount by which
the payment made by such Compuware Entity exceeds the actual cost of the associated indemnified Loss. 
 Section 4.4
Indemnification Procedures. The provisions of Sections 6.7 through 6.9 of the Master Separation Agreement (but excluding Section 6.9(b)) are hereby incorporated by reference as if set forth in their entirety herein, but references to
Section 6.2 therein shall not be applicable to this Agreement and references to Section 6.3 therein shall mean Section 4.3 herein. 
 ARTICLE V 
 TERM AND TERMINATION 

Section 5.1 Term. Except as otherwise provided in this ARTICLE V, or as otherwise agreed in writing by the Parties,
(a) this Agreement shall have an initial term from the Effective Date through the Distribution Date (the “Initial Term”), and will be renewed automatically thereafter for successive three (3) month terms (each, a
“Renewal Term”) with respect to any Compuware Services then in effect, unless either Party elects not to renew this Agreement or any specific Service provided hereunder by notice in writing to the other Party not less than ninety
(90) days prior to the end of the then-current Initial Term or Renewal Term, as the case may be, and (b) Covisint’s obligation to provide or to procure, and right to purchase, a Compuware Service shall cease as of the applicable date
set forth in the applicable Service Order or such earlier date determined in accordance with Section 5.2. 

  
 13 

 Section 5.2 Termination. 

(a) The Parties may by mutual agreement from time to time terminate this Agreement or any Service Order with respect to one or more of
the Compuware Services, in whole or in part. 
 (b) Covisint may terminate any Compuware Service at any
time (i) upon at least thirty (30) days prior written notice of such termination by Covisint to Compuware, effective as of such 30th day, or (ii) if Compuware shall have failed to perform any of its material obligations under this Agreement or a
Service Order relating to such Compuware Service, Covisint shall have notified Compuware in writing of such failure, and such failure shall have continued for a period of at least thirty (30) days after receipt by Compuware of written notice of
such failure from Covisint, effective as of such thirtieth (30th) day. 
 (c) Compuware may terminate any Compuware
Service at any time if Covisint shall have failed to perform any of its material obligations under this Agreement or any Service Order relating to such Compuware Service, Compuware shall have notified Covisint in writing of such failure, and such
failure shall have continued for a period of at least thirty (30) days after receipt by Covisint of written notice of such failure from Compuware, effective as of such thirtieth (30th) day. 
 Section 5.3 Effect of Termination. 
 (a) Subject to
Section 5.3(b) below and except than as required by law, upon the effective date of the expiration or termination of any Service Order, or upon termination of this Agreement in accordance with its terms, Compuware and the applicable
Compuware Entities shall have no further obligation to provide such terminated Compuware Service (or any Compuware Service, in the case of termination of this Agreement), and the applicable Covisint Entities shall have no obligation to pay any fees
or expenses relating to such terminated Compuware Services or to make any other payments under the applicable Service Order(s), except that Covisint shall remain liable to the applicable Compuware Entity providing such terminated Compuware Service
for fees owed and payable in respect of the Compuware Services provided prior to the effective date of the termination. 
 (b)
In the event that a Covisint Entity determines that it requires a Compuware Entity to provide reasonable assistance and cooperation to mitigate any adverse consequences arising out of the expiration or termination of the Compuware Services under a
Service Order to the customers of the Covisint Entities, such Covisint Entity shall, not later than thirty (30) days prior to the effective date of any expiration or termination of this Agreement or any Service Order with respect to any
Compuware Service for any reason, notify the applicable Compuware Entity providing such Compuware Services of such need in writing. Upon receipt of such notice, the Parties shall negotiate in good faith to jointly develop and execute a plan, no
later than the effective date of any termination of a Compuware Service hereunder, to mitigate any adverse consequences of such expiration or termination of the Compuware Services on the customers of the Covisint Entities. The Parties agree to
cooperate with each other in providing for an orderly transition of any such expired or terminated Compuware Service to the Party receiving such terminated Compuware Service or to a successor service provider as designated by Covisint. In

  
 14 

 
the event of any termination with respect to one or more, but less than all, of the Compuware Services described herein, this Agreement will continue in full force and effect with respect to any
Compuware Services not so terminated. The provisions of Section 2.3, ARTICLE IV, ARTICLE V, and ARTICLE VI shall survive the termination this Agreement. 

ARTICLE VI 

MISCELLANEOUS 
 Section 6.1 Ownership. 
 (a) This Agreement and the performance of the
Compuware Services hereunder will not affect the ownership of any assets or responsibility for any liabilities allocated in the Master Separation Agreement or any of the other Intercompany Agreements. Neither Party will gain, by virtue of this
Agreement or the Compuware Services provided hereunder, by implication or otherwise, any rights of ownership of any property or intellectual property rights owned by the other or their respective Subsidiaries. 

(b) Covisint shall own all property or intellectual property rights assigned to Covisint pursuant to the Intercompany Agreements, and
(subject to Section 2.3 above) any changes, additions or improvements thereto made by Compuware solely on behalf of Covisint in the performance of the Compuware Services. In addition, Covisint will own any data with respect to a Covisint
Entity or the Covisint Business to the extent such data is developed by Compuware solely for the benefit of the Covisint Business. To the extent that data provided by Covisint to Compuware is owned by Covisint and such data is processed or used by
Compuware in performance of the Compuware Services, such data and any modifications to that data shall remain the property of Covisint. The provisions of this Section 6.1(b) do not grant Covisint any rights to any data concerning
Compuware, any other Compuware Entity or Compuware’s business. 
 Section 6.2 Other Agreements. In the event
there is any inconsistency between the provisions of this Agreement and the related provisions of any of the Intercompany Agreements, the related provisions of such other Intercompany Agreement shall govern. 

Section 6.3 Dispute Resolution. The provisions of Section 5.12 of the Master Separation Agreement are hereby
incorporated by reference as if set forth in their entirety herein. 
 Section 6.4 No Agency. Nothing in this
Agreement shall (i) constitute or be deemed to constitute a partnership or joint venture between or among the Parties hereto or their respective Subsidiaries, or (ii) create an agency or employment relationship between or among the
Parties, in either case, for any purpose whatsoever. Neither Party hereto nor its Subsidiaries shall have authority or power to bind the other Party hereto or such other Party’s Subsidiaries or to contract in the name of, or create a Liability
against, the other Party hereto or such other Party’s Subsidiaries in any way or for any purpose. 
 Section 6.5
Subcontractors. In providing a Compuware Service, the applicable Compuware Entity may hire or engage one or more third-party subcontractors (each, a “Subcontractor”) to perform all or any of its obligations under this
Agreement; provided that, subject to Section 4.1, the applicable Compuware Entity (a) shall pay for all fees due each such 

  
 15 

 
Subcontractor and (b) shall in all cases remain primarily responsible for all obligations undertaken by each such Subcontractor on behalf of the applicable Compuware Entity pursuant to the
terms of this Agreement with respect to the scope, quality, degree of skill and nature of the Compuware Services provided hereunder. In addition, all contracts between a Compuware Entity and its Subcontractors must be written and materially
consistent with the terms and conditions of this Agreement to the extent such terms and conditions are relevant to the Compuware Services to be provided by the Subcontractor. Any Subcontractor engaged by a Compuware Entity to provide Compuware
Services shall execute a valid and enforceable agreement (i) assigning to such Compuware Entity all right, title and interest in any work of authorship, development, invention or other work and (ii) otherwise enabling such Compuware Entity
to perform its obligations under this Agreement, including without limitation Section 2.3. The hiring of any Subcontractors by any Compuware Entity shall be conducted consistently with Compuware’s current practice of hiring
independent contractors. 
 Section 6.6 Force Majeure. 

(a) For purposes of this Section 6.6, “Force Majeure” means an event beyond the control of either Party,
which by its nature could not have been foreseen by such Party, or, if it could have been foreseen, was unavoidable, and includes without limitation, acts of God, storms, floods, riots, fires, sabotage, civil commotion or civil unrest, interference
by civil or military authorities, acts of war (declared or undeclared) and failure of energy sources. 
 (b) Continued
performance of a Compuware Service may be suspended immediately to the extent caused by Force Majeure. The Compuware Entity claiming suspension of a Compuware Service due to Force Majeure will give prompt notice to Covisint of the occurrence of the
event giving rise to the suspension and of its nature and anticipated duration. The Parties shall cooperate with each other to find alternative means and methods for the provision of the suspended Compuware Service. Notwithstanding anything to the
contrary contained herein, if the performance of a Compuware Service is suspended due to Force Majeure for a period exceeding thirty (30) days, Covisint shall have the right to terminate the applicable Service Order with respect to such
Compuware Services upon delivery of written notice to Compuware. Such termination shall be effective immediately. No charges will be incurred with respect to a Compuware Service for any time period during which the provision of such Compuware
Service has been suspended or terminated pursuant to this Section 6.6. 
 (c) Without limiting the generality of
Section 4.1, neither Party shall be under any liability for failure to fulfill any obligation under this Agreement or Service Order, so long as and to the extent to which the fulfillment of such obligation is prevented, frustrated,
hindered, or delayed as a consequence of circumstances of Force Majeure. 
 Section 6.7 Entire Agreement. This
Agreement (including the schedules constituting a part of this Agreement and all Service Orders executed in accordance with the terms of this Agreement) and any other writing signed by the Parties that specifically references or is specifically
related to this Agreement, constitute the entire agreement between the Parties with respect to the subject matter hereof and thereof and shall supersede all prior written and oral and all contemporaneous oral agreements and understandings with
respect to the subject matter hereof and thereof. 

  
 16 

 Section 6.8 Governing Law and Jurisdiction. This Agreement, including the
validity hereof and the rights and obligations of the Parties hereunder, shall be construed in accordance with and shall be governed by the laws of the State of Michigan applicable to contracts made and to be performed entirely in such State
(without giving effect to the conflicts of laws provisions thereof). 
 Section 6.9 Information. Subject to
applicable law and privileges, each Party hereto covenants with and agrees to provide to the other Party all information regarding itself and transactions under this Agreement that the other Party reasonably believes is required to comply with all
applicable foreign, United States federal, state, county and local laws, ordinances, regulations and codes, including, but not limited to, securities laws and regulations. 
 Section 6.10 Notices. Unless otherwise provided in a Service Order with respect to such Service Order, notices, offers, requests or other communications required or permitted to be given by
either Party pursuant to the terms of this Agreement shall be given in writing to the respective Parties to the following addresses: 
 If to Compuware: 
 Compuware Corporation 

One Campus Martius 
 Detroit, Michigan 48226 
 Attention: Office of the General Counsel

 Fax: (313) 227-7690 

E-mail: Dan.Follis@compuware.com 

If to Covisint or a Covisint Entity: 

Covisint Corporation 
 One Campus Martius 
 Detroit, Michigan 48226 

Attention: Office of the Chief Financial Officer 

Fax: (313) 227-6435 
 E-mail: Jim.Prowse@compuware.com 
 or to such other address or facsimile number as the
Party to whom notice is given may have previously furnished to the other in writing as provided herein. Any notice involving non-performance, termination, or renewal shall be sent by hand delivery, recognized overnight courier or, within the United
States, may also be sent via certified mail, return receipt requested. All other notices may also be sent by facsimile or email, confirmed by first class mail. All notices shall be deemed to have been given when received, if hand delivered; when
transmitted, if transmitted by facsimile, email or similar electronic transmission method; one working day after it is sent, if sent by recognized overnight courier; and three days after it is postmarked, if mailed first class mail or certified
mail, return receipt requested, with postage prepaid. 

  
 17 

 Section 6.11 Counterparts. This Agreement and all Service Orders, including the
exhibits and schedules hereto and thereto and the other documents referred to herein or therein, may be executed in counterparts, each of which shall be deemed to be an original but all of which shall constitute one and the same agreement. A signed
copy of this Agreement delivered by facsimile, e-mail or other means of electronic transmission shall be deemed to have the same legal effect as delivery of an original signed copy of this Agreement. 

Section 6.12 Binding Effect; Assignment. This Agreement shall inure to the benefit of and be binding upon the Parties hereto
and their respective legal representatives and successors, and nothing in this Agreement, express or implied, is intended to confer upon any other Person any rights or remedies of any nature whatsoever under or by reason of this Agreement. This
Agreement and the applicable Service Orders may be enforced separately by each Compuware Entity and each Covisint Entity who are parties to such Service Orders. Neither Party may assign this Agreement or any Service Order or any rights or
obligations hereunder or thereunder, without the prior written consent of the other Party, and any such assignment shall be void; provided, however, either Party may assign this Agreement and all Service Orders to a successor entity
formed solely in connection with such Party’s reincorporation in another jurisdiction or into another business form. 

Section 6.13 Severability. If any term or other provision of this Agreement or the schedules or exhibits attached hereto or
any Service Order is determined by a court, administrative agency or arbitrator to be invalid, illegal or incapable of being enforced by any rule of law or public policy, all other conditions and provisions of this Agreement and the applicable
Service Order(s) shall nevertheless remain in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to either Party. Upon such determination that any
term or other provision is invalid, illegal or incapable of being enforced, the Parties hereto shall negotiate in good faith to modify this Agreement or the applicable Service Order(s) so as to effect the original intent of the Parties as closely as
possible in an acceptable manner to the end that transactions contemplated hereby are fulfilled to the fullest extent possible. 

Section 6.14 Failure or Indulgence not Waiver; Remedies Cumulative. No failure or delay on the part of either Party hereto in
the exercise of any right hereunder shall impair such right or be construed to be a waiver of, or acquiescence in, any breach of any representation, warranty or agreement herein, nor shall any single or partial exercise of any such right preclude
other or further exercise thereof or of any other right. All rights and remedies existing under this Agreement or the schedules or any exhibits attached hereto (or any exhibits or schedules to a Service Order) are cumulative to, and not exclusive
of, any rights or remedies otherwise available. 
 Section 6.15 Authority. Each of the Parties represents to the
other Party that (a) it has the corporate or other requisite power and authority to execute, deliver and perform this Agreement, (b) the execution, delivery and performance of this Agreement by it have been duly authorized by all necessary
corporate or other actions, (c) it has duly and validly executed and delivered this Agreement, and (d) this Agreement is a legal, valid and binding obligation, enforceable against it in accordance with its terms, subject to applicable
bankruptcy, insolvency, reorganization, moratorium or other similar laws affecting creditors’ rights generally and general equity principles. 

  
 18 

 Section 6.16 Specific Performance. The Parties hereto agree that irreparable
damage would occur in the event that any provision of this Agreement was not performed in accordance with the terms hereof and that the Parties shall be entitled to specific performance of the terms hereof, without the necessity of proving
irreparable damage or posting a bond, in addition to any other remedy at law or equity. 
 Section 6.17
Construction. The Parties have participated jointly in the negotiation and drafting of this Agreement. In the event an ambiguity or question of intent or interpretation arises, this Agreement shall be construed as if drafted jointly by the
Parties and no presumption or burden of proof shall arise favoring or disfavoring any Party by virtue of the authorship of any provisions of this Agreement. 
 Section 6.18 Interpretation. The headings contained in this Agreement, in any schedule hereto and in the table of contents to this Agreement are for reference purposes only and shall not
affect in any way the meaning or interpretation of this Agreement. 
 Section 6.19 Conflicting Agreements. In the
event of conflict between this Agreement and any other agreement executed on or prior to the Effective Date in connection with the subject matter hereof, the provisions of this Agreement shall prevail. 

Section 6.20 Third Party Beneficiaries. None of the provisions of this Agreement shall be for the benefit of or enforceable
by any third party, including any creditor of any Person. No such third party shall obtain any right under any provision of this Agreement or shall by reasons of any such provision make any claim in respect of any liability (or otherwise) against
either Party hereto. 
 Section 6.21 Amendment. This Agreement and any schedule attached hereto may only be amended
by mutual consent of Compuware and Covisint, evidenced by an instrument in writing signed on behalf of each of the Parties. Service Orders may only be amended by a written Change Order executed by all parties thereto. 

Section 6.22 Incorporation by Reference. All schedules to this Agreement and Service Orders are incorporated herein by
reference and made a part of this Agreement as if set forth in full herein. Any capitalized terms used in any schedule or Service Order but not otherwise defined therein shall have the meaning as defined in this Agreement. 

[Signature Page to Follow] 

  
 19 

 WHEREFORE, the Parties have caused this Compuware Services Agreement to be signed by their
duly authorized representatives as of the date first set forth above, but effective as of January 1, 2013. 
  

					
	COMPUWARE CORPORATION
		
	By:	 	 /s/ Daniel S. Follis, Jr.

	Name:	 	Daniel S. Follis, Jr.
	Title:	 	Senior Vice President, General Counsel & Secretary

 

					
	COVISINT CORPORATION
		
	By:	 	 /s/ David A. McGuffie

	Name:	 	David A. McGuffie
	Title:	 	President and Chief Executive Officer

 [Signature Page to Compuware Services Agreement] 

 SCHEDULE A 
 BACKGROUND MATERIALS 
 To be mutually agreed upon by the parties in an applicable Service
Order. 

  
 Schedule A-1Exhibit 10.4

 Exhibit 10.4 
 EXECUTION COPY 
 AMENDED AND RESTATED 

INTELLECTUAL PROPERTY AGREEMENT 
 dated as of May 13, 2013 
 between 

COMPUWARE CORPORATION 
 and 
 COVISINT CORPORATION 

 TABLE OF CONTENTS 

 

							
	 ARTICLE I. DEFINITIONS
	 	 	2	  
			
	 Section 1.1
	 	 Defined Terms
	 	 	2	  
	 Section 1.2
	 	 Internal References
	 	 	6	  
		
	 ARTICLE II. TREATMENT OF INTELLECTUAL PROPERTY RIGHTS
	 	 	7	  
			
	 Section 2.1
	 	 Grant of Licenses and Right of Access and Use
	 	 	7	  
	 Section 2.2
	 	 General Restrictions
	 	 	7	  
	 Section 2.3
	 	 Copies
	 	 	8	  
	 Section 2.4
	 	 Exclusion of All Other Rights
	 	 	8	  
	 Section 2.5
	 	 Limited Sublicense Rights
	 	 	8	  
	 Section 2.6
	 	 Intellectual Property Notices and Markings
	 	 	10	  
	 Section 2.7
	 	 Quality Control
	 	 	10	  
	 Section 2.8
	 	 Ownership
	 	 	10	  
	 Section 2.9
	 	 Protection of Licensed Products and Hosted Services
	 	 	11	  
	 Section 2.10
	 	 Hosting Services
	 	 	11	  
		
	 ARTICLE III. ADDITIONAL COVENANTS OF THE PARTIES
	 	 	12	  
			
	 Section 3.1
	 	 Mutual Releases
	 	 	12	  
	 Section 3.2
	 	 Non-Encumbrance
	 	 	13	  
		
	 ARTICLE IV. TERM AND TERMINATION
	 	 	13	  
			
	 Section 4.1
	 	 Term
	 	 	13	  
	 Section 4.2
	 	 Termination
	 	 	13	  
	 Section 4.3
	 	 Effect of Termination
	 	 	14	  
	 Section 4.4
	 	 Survival
	 	 	14	  
		
	 ARTICLE V. WARRANTY DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNIFICATION
	 	 	14	  
			
	 Section 5.1
	 	 No Warranty; Exclusive Remedies
	 	 	14	  
	 Section 5.2
	 	 Limitation of Liability – Compuware
	 	 	15	  
	 Section 5.3
	 	 Limitation of Liability – Covisint
	 	 	15	  
	 Section 5.4
	 	 Indemnification – Infringement Claims
	 	 	16	  
	 Section 5.5
	 	 Indemnification by Compuware
	 	 	16	  
	 Section 5.6
	 	 Indemnification by Covisint
	 	 	17	  
	 Section 5.7
	 	 Disclaimer of Damages
	 	 	17	  
	 Section 5.8
	 	 Indemnification Procedures
	 	 	18	  
		
	 ARTICLE VI. MISCELLANEOUS
	 	 	18	  
			
	 Section 6.1
	 	 Export Restrictions.
	 	 	18	  
	 Section 6.2
	 	 No Implied Licenses.
	 	 	18	  

  
 i 

							
	 Section 6.3
	 	Infringement Suits.	 	 	18	  
	 Section 6.4
	 	No Other Obligations.	 	 	18	  
	 Section 6.5
	 	Dispute Resolution.	 	 	18	  
	 Section 6.6
	 	No Agency.	 	 	18	  
	 Section 6.7
	 	Entire Agreement.	 	 	19	  
	 Section 6.8
	 	Governing Law and Jurisdiction.	 	 	19	  
	 Section 6.9
	 	Amendment.	 	 	19	  
	 Section 6.10
	 	Notices.	 	 	19	  
	 Section 6.11
	 	Counterparts.	 	 	20	  
	 Section 6.12
	 	Binding Effect; Assignment.	 	 	20	  
	 Section 6.13
	 	Severability.	 	 	20	  
	 Section 6.14
	 	Failure or Indulgence not Waiver, Remedies Cumulative.	 	 	20	  
	 Section 6.15
	 	Authority.	 	 	20	  
	 Section 6.16
	 	Specific Performance.	 	 	21	  
	 Section 6.17
	 	Construction.	 	 	21	  
	 Section 6.18
	 	Interpretation.	 	 	21	  
	 Section 6.19
	 	Conflicting Agreements.	 	 	21	  
	 Section 6.20
	 	Third Party Beneficiaries.	 	 	21	  
	 Section 6.21
	 	Incorporation by Reference.	 	 	21	  

  
 ii 

 AMENDED AND RESTATED 

INTELLECTUAL PROPERTY AGREEMENT 
 This Amended and Restated Intellectual Property Agreement, dated as of May 13, 2013, but effective as of January 1, 2013 (the “Effective Date”), is between Compuware
Corporation, a Michigan corporation (“Compuware”) on behalf of itself and the Compuware Entities, and Covisint Corporation, a Michigan corporation (“Covisint”) (Compuware and Covisint are sometimes referred to
herein separately as a “Party” and together as the “Parties”). Capitalized terms used herein and not otherwise defined have the meanings ascribed to them in ARTICLE I hereof. 

RECITALS 

WHEREAS, Compuware is the beneficial owner of all the issued and outstanding common stock of Covisint; 

WHEREAS, the Parties currently contemplate that Covisint will make an initial public offering (“IPO”) of its common
stock pursuant to a Registration Statement on Form S-1 (the “Registration Statement”) filed with the Securities and Exchange Commission (the “Commission”) under the Securities Act of 1933, as amended from time to
time; 
 WHEREAS, Compuware and Covisint entered into a Contribution Agreement as of the Effective Date, pursuant to which
Compuware and its Subsidiaries contributed to Covisint substantially all of the assets and liabilities of the Covisint Business (as defined below), as more specifically described therein, in a transaction that is intended to qualify as a
contribution to capital to which the provisions of section 351 of the Internal Revenue Code and the regulations promulgated thereunder apply; 
 WHEREAS, Compuware and Covisint entered into a Master Separation Agreement as of the Effective Date (the “Original Master Separation Agreement”) to help delineate and define the
relationship between Compuware and Covisint after the Effective Date, including setting forth certain rights and obligations of Compuware and Covisint following the Effective Date and addressing certain matters relating to the IPO, which Original
Master Separation Agreement has been amended and restated by the Parties as of the date hereof (as so amended and restated, and as it may be further amended, supplemented, modified or restated, the “Master Separation Agreement”);

 WHEREAS, pursuant to the Master Separation Agreement, the Parties entered into an Intellectual Property Agreement as of the
Effective Date (the “Original Intellectual Property Agreement”), setting forth their agreement regarding the treatment of certain intellectual property rights and obligations and the provision and receipt of certain web-based hosted
services between the Parties and Covisint’s utilization of certain elements of the Parties’ respective intellectual property rights and assets; and 

 

 WHEREAS, the Parties desire to amend and restate the Original Intellectual Property
Agreement to reflect the terms and provisions set forth below. 
 NOW, THEREFORE, in consideration of the foregoing and for
other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto, for themselves and their respective successors and assigns, hereby covenant and agree to amend and restate the Original
Intellectual Property Agreement in its entirety to reflect the following terms and provisions: 
 ARTICLE I. 

DEFINITIONS 
 Section 1.1 Defined Terms. As used in this Agreement, the following terms have the following meanings, applicable to both the singular and plural forms of the terms described below. All
capitalized terms not otherwise defined herein shall have the meaning ascribed to such term in the Master Separation Agreement. 

“Action” means any demand, action, suit, countersuit, arbitration, inquiry, proceeding or investigation by or before any
Governmental Authority or any arbitration or mediation tribunal, other than any demand, action, suit, countersuit, arbitration, inquiry, proceeding or investigation relating to taxes. 

“Agreement” means this Amended and Restated Intellectual Property Agreement, together with the schedules and exhibits
hereto, as the same may be amended and supplemented from time to time in accordance with the provisions hereof. 

“Commission” has the meaning set forth in the Recitals to this Agreement. 

“Compuware” has the meaning set forth in the preamble to this Agreement. 

“Compuware Copyrights” means all works of authorship and copyrights owned by Compuware or its Subsidiaries throughout
the world and related to the Compuware Licensed Products or Compuware Hosted Services and associated documentation, regardless of whether or not the copyrights are registered. 
 “Compuware Entities” means Compuware and its Subsidiaries (other than Covisint), and “Compuware Entity” means any one of the Compuware Entities in place on the Effective
Date and any entity which becomes a Subsidiary of Compuware thereafter. 
 “Compuware Hosted Services” means,
collectively: (a) all web-based hosted services identified on Schedule A and any updates, upgrades and future versions of those services (including internet domain names, whether or not Compuware Trademarks, registered in any generic top
level domain by any authorized private registrar or governmental authority); and (b) portions of any future commercially available web-based hosted services provided by or on behalf of Compuware (including internet domain names, whether or not
Compuware Trademarks, registered in any generic top level domain by any authorized private registrar or governmental authority) to the extent such portions implement interoperability with Covisint products or web-based hosted services. 

  
 2 

 “Compuware Indemnified Person” has the meaning set forth in
Section 5.2(a) below. 
 “Compuware IP” means, collectively, the Compuware Patents, the Compuware
Copyrights, the Compuware Trade Secrets and the Compuware Trademarks related to and embodied in or used by the Compuware Licensed Products or Compuware Hosted Services. 
 “Compuware Licensed Products” means, collectively: (a) all non-web-based software products identified on Schedule A and any updates, upgrades and future versions of those
software products, and (b) portions of future commercially available non-web-based software products of Compuware or a Compuware Entity to the extent such portions implement interoperability with Covisint products or web-based hosted services.

 “Compuware Licensed Products and Hosted Services” means, collectively, all Compuware Licensed Products and
Compuware Hosted Services licensed or provided to Covisint and the Covisint Entities under the terms of this Agreement. 

“Compuware Patents” means all issued patents and patent applications throughout the world owned by Compuware or its
Subsidiaries and related to the Compuware Licensed Products or Compuware Hosted Services as of the Effective Date, as well as any issued patents and patent applications that claim priority to the foregoing. 

“Compuware Trademarks” means (a) all trademarks and service marks, including, without limitation, all registrations
and applications thereof and any foreign counterparts thereof and (b) any other trademarks and service marks, trade dress, logos and other source identifiers, including registrations thereof and common law rights, that are owned or controlled
by, or licensed to (with the right to grant sublicenses, excluding the Covisint Trademarks) Compuware or its Subsidiaries, or that become owned or controlled by or licensed to (with the right to grant sublicenses, excluding the Covisint Trademarks)
Compuware or its Subsidiaries prior to the termination or expiration of this Agreement, in each case to the extent that they are incorporated in the Compuware Licensed Products or Compuware Hosted Services. 

“Compuware Trade Secrets” means all trade secrets owned by Compuware or its Subsidiaries embodied in the Compuware
Licensed Products or Compuware Hosted Services. 
 “Confidential Information” has the meaning set forth in the
Master Separation Agreement. 
 “Covisint” has the meaning set forth in the preamble to this Agreement.

 “Covisint Business” means the business presently conducted by Covisint as of the Effective Date or,
following the date of the IPO, such business that is then conducted by Covisint and described in the Registration Statement or its periodic filings with the Commission. 
 “Covisint Copyrights” means all copyrights owned by Covisint or its Subsidiaries throughout the world related to the Covisint Hosted Services and associated documentation, regardless of
whether or not the copyrights are registered. 
 “Covisint Entities” means Covisint Corporation and its
Subsidiaries, from time to time, and “Covisint Entity” means any one of the Covisint Entities. 

  
 3 

 “Covisint Hosted Services” means, collectively: (a) all web-based
hosted services identified on Schedule B and any updates, upgrades and future versions of those services (including internet domain names, whether or not Covisint Trademarks, registered in any generic top level domain by any authorized
private registrar or governmental authority), and (b) portions of future commercially available web-based hosted services (including internet domain names, whether or not Covisint Trademarks, registered in any generic top level domain by any
authorized private registrar or governmental authority) provided by or on behalf of Covisint to the extent such portions implement interoperability with Compuware products or web-based hosted services. 

“Covisint Indemnified Person” has the meaning set forth in Section 5.3(a) below. 

“Covisint IP” means, collectively, the Covisint Patents, the Covisint Copyrights, the Covisint Trade Secrets, and the
Covisint Trademarks related to and embodied in or used by the Covisint Hosted Services. 
 “Covisint Patents”
means all issued patents and patent applications throughout the world owned by Covisint or its Subsidiaries and related to the Covisint Hosted Services as of the Effective Date, as well as any issued patents and patent applications that claim
priority to the foregoing. 
 “Covisint Trademarks” means (a) all trademarks and service marks, all
registrations and applications thereof, including, without limitation, any foreign counterparts thereof and (b) any other trademarks and service marks, domain names, trade dress, logos and other source identifiers, including registrations
thereof, that are now owned or controlled by, or licensed to (with the right to grant sublicenses, excluding the Compuware Trademarks), Covisint, or that become owned or controlled by or licensed to (with the right to grant sublicenses, excluding
the Compuware Trademarks) Covisint or its Subsidiaries prior to the termination or expiration of this Agreement, in each case to the extent that they are incorporated in the Covisint Hosted Services. 

“Covisint Trade Secrets” means all trade secrets owned by Covisint or its Subsidiaries embodied in the Covisint Hosted
Services. 
 “Distribution” has the meaning set forth in the Master Separation Agreement. 

“Distribution Date” means the date on which a Distribution occurs. 

“Effective Date” has the meaning set forth in the preamble to this Agreement. 

“Governmental Authority” means any federal, state, local, foreign or international court, government, department,
commission, board, bureau, agency, official or other regulatory, administrative or governmental authority. 
 “Hosted
Services” means, collectively, all Compuware Hosted Services provided to Covisint under the terms of this Agreement and all Covisint Hosted Services provided to Compuware under the terms of this Agreement. 

  
 4 

 “Intercompany Agreements” has the meaning set forth in the Master
Separation Agreement. 
 “IP” means all Compuware IP and all Covisint IP. 

“IPO” has the meaning set forth in the Recitals to this Agreement. 

“Liabilities” means all debts, liabilities, guarantees, assurances, commitments and obligations, whether fixed,
contingent or absolute, asserted or unasserted, matured or unmatured, liquidated or unliquidated, accrued or not accrued, known or unknown, due or to become due, whenever or however arising (including, without limitation, whether arising out of any
contract or tort based on negligence or strict liability) and whether or not the same would be required by generally accepted principles and accounting policies to be reflected in financial statements or disclosed in the notes thereto. 

“Licensee” has the meaning set forth in Section 2.6. 

“Licensed Products and Hosted Services” means, collectively, all Compuware Licensed Products and Hosted Services and all
Covisint Hosted Services. 
 “Licensor” has the meaning set forth in Section 2.6. 

“Loss” and “Losses” mean any and all damages, losses, deficiencies, Liabilities, obligations,
penalties, judgments, settlements, claims, payments, fines, interest, costs and expenses (including, without limitation, the costs and expenses of any and all Actions and demands, assessments, judgments, settlements and compromises relating thereto
and the costs and expenses of attorneys’, accountants’, consultants’ and other professionals’ fees and expenses incurred in the investigation or defense thereof or the enforcement of rights hereunder), including direct,
consequential and punitive damages. 
 “Master Separation Agreement” has the meaning set forth in the Recitals
to this Agreement. 
 “Open Source Software” means any software that is distributed as “open source
software” or “freeware” or is otherwise distributed publicly or made generally available in source code form under terms that permit modification and redistribution of such software. “Open Source Software” includes without
limitation software code that is licensed under the any open-source copyright license agreement, including any GNU General Public License or GNU Library or Lesser Public License, Mozilla Public License (MPL), BSD licenses, the Artistic License, the
Netscape Public License, the Sun Community Source License (SCSL), the Sun Industry Standards License (SISL) and the Apache License, or other license agreement that substantially conforms to the Open Source Definition as prescribed by the Open Source
Initiative or otherwise may require disclosure or licensing to any third party of any source code with which such software component is used or compiled. 
 “Original Master Separation Agreement” has the meaning set forth in the Recitals to this Agreement. 

  
 5 

 “Original Intellectual Property Agreement” has the meaning set forth in
the Recitals to this Agreement. 
 “Party” or “Parties” has the meaning set forth in the
preamble to this Agreement. 
 “Person” means an individual, a partnership, a corporation, a limited liability
company, an association, a joint stock company, a trust, a joint venture, an unincorporated organization, and a governmental entity or any department, agency or political subdivision thereof. 

“Registration Statement” has the meaning set forth in the Recitals to this Agreement. 

“Releasees” has the meaning set forth in Section 3.1 below. 

“Releasor” has the meaning set forth in Section 3.1 below. 

“Schedule A” means the first schedule attached hereto, as amended from time to time, which lists all of the Compuware
Licensed Products and Compuware Hosted Services. 
 “Schedule B” means the second schedule attached hereto, as
amended from time to time, which lists all of the Covisint Hosted Services. 
 “Schedules” means any one or
more of the schedules referred in and attached to this Agreement. 
 “Sublicensor” has the meaning set forth in
Section 2.5. 
 “Subsidiary” of any Person means a corporation, limited liability company, joint
venture, partnership, trust, association or other entity in which such Person: (1) beneficially owns, either directly or indirectly, more than fifty percent (50%) of (A) the total combined voting power of all classes of voting
securities of such entity, (B) the total combined equity interests, or (C) the capital or profits interest, in the case of a partnership; or (2) otherwise has the power to vote, either directly or indirectly, sufficient securities to
elect a majority of the board of directors or similar governing body. 
 “Third Party” means a Person other
than Compuware and its Subsidiaries and Covisint and its Subsidiaries. 
 “Trademarks” has the meaning set
forth in Section 2.7. 
 “Transactional Data” has the meaning set forth in
Section 2.10(b). 
 “User” has the meaning set forth in Section 2.10(b). 

“User Content” has the meaning set forth in Section 2.10(b). 

Section 1.2 Internal References. Unless the context indicates otherwise, references to Articles, Sections and paragraphs
shall refer to the corresponding Articles, Sections and paragraphs in this Agreement, references to exhibits or schedules shall refer to the corresponding exhibits or schedules in this Agreement, and references to the Parties shall mean the Parties
to this Agreement. 

  
 6 

 ARTICLE II.  

TREATMENT OF INTELLECTUAL PROPERTY RIGHTS 
 Section 2.1 Grant of Licenses and Right of Access and Use. 
 (a)
Subject to the terms of this Agreement, Compuware, on behalf of itself and the Compuware Entities, grants to Covisint and the Covisint Entities, and Covisint, on behalf of itself and the Covisint Entities, accepts from Compuware and the Compuware
Entities, for the Term of this Agreement, a fully paid-up (except as provided in Section 2.5), non-exclusive, non-assignable, non-transferable, non-sublicenseable (except as provided in Section 2.5), worldwide right and
license under the Compuware IP to use the Compuware Licensed Products and to access and use the Compuware Hosted Services, in each case for the internal business purposes of Covisint and the Covisint Entities (except as provided in
Section 2.5). To the extent that any third party software is embedded in the Compuware Licensed Products or Compuware Hosted Services, the foregoing license grant includes a sublicense to such third party software, but only if and to the
extent that Compuware or the applicable Compuware Entity has the right to grant a sublicense to Covisint under the terms of the agreements in place as of the Effective Date between Compuware or the applicable Compuware Entity and such third party
without additional payment to the third party or third parties who own such third party software, and Covisint agrees to be bound by all terms and conditions of use by Compuware or the applicable Compuware Entity of that third party software as if
Covisint were named in the place of Compuware or the applicable Compuware Entity with regard to such terms and conditions. 

(b) Subject to the terms of this Agreement, Covisint, on behalf of itself and the Covisint Entities, grants to Compuware and the
Compuware Entities, and Compuware accepts from Covisint and the Covisint Entities, for the Term of this Agreement, a fully paid-up (except as provided in Section 2.5), non-exclusive, non-assignable, non-transferable, non-sublicenseable
(except as provided in Section 2.5), worldwide right and license under the Covisint IP to access and use the Covisint Hosted Services for the internal business purposes of Compuware and the Compuware Entities (except as provided in
Section 2.5). To the extent that any third party software is embedded in the Covisint Hosted Services, the foregoing license grant includes a sublicense to such third party software, but only if and to the extent that Covisint or the
applicable Covisint Entity has the right to grant a sublicense to Compuware and the Compuware Entities under the terms of the agreements in place as of the Effective Date between Covisint or the applicable Covisint Entity and such third party
without additional payment to the third party or third parties who own such third party software, and Compuware agrees to be bound by all terms and conditions of use by Covisint or the applicable Covisint Entity of that third party software as if
Compuware were named in the place of Covisint with regard to such terms and conditions. 
 Section 2.2 General
Restrictions. Compuware, on behalf of itself and the Compuware Entities, and Covisint, on behalf of itself and the Covisint Entities, agrees that except to the extent expressly permitted by this Agreement or as otherwise agreed to by the Parties
in writing, it will not itself, or through any other party: 
 (a) copy, rent, sell, resell, lease, license, sublicense, rent or
encumber any portion of the Licensed Products and Hosted Services; 

  
 7 

 (b) attempt, encourage others or knowingly permit decompilation, disassembly, reverse
engineering or to otherwise decrypt or discover the source code of any portion of the Licensed Products and Hosted Services of the other Party; 
 (c) write or otherwise develop, or knowingly permit third parties to write or develop, any derivative works based on the Licensed Products and Hosted Services of the other Party or otherwise make any
modifications, corrections or enhancements to the Licensed Products and Hosted Services or Confidential Information of the other Party for any purpose; or 
 (d) use or permit a third party to access or use the Licensed Products and Hosted Services of the other Party in any manner, including without limitation, to provide service bureau, timesharing, rental,
application service provider or commercial hosting services, except as expressly provided in this Agreement. 
 Section 2.3
Copies. Compuware and the Compuware Entities may make such number of copies of the Covisint Hosted Services, and Covisint and the Covisint Entities may make such number of copies of the Compuware Licensed Products and Hosted Services, in each
case, as is reasonably necessary to accomplish the permitted uses set forth in Section 2.1. All such copies shall remain the property of the applicable Licensor and shall at all times be subject to the terms and conditions of this
Agreement. 
 Section 2.4 Exclusion of All Other Rights. Except as expressly provided herein, neither Party or any
of its Subsidiaries is granted any rights or licenses whatsoever in or to the Licensed Products and Hosted Services of the other Party or such other Party’s Subsidiaries, or any other products, services, or intellectual, proprietary or personal
rights of the other Party or such other Party’s Subsidiaries. Each Party, on behalf of itself and its Subsidiaries, hereby expressly reserves all rights and licenses not expressly granted in this Agreement. In particular and without limiting
the foregoing, nothing in this Agreement will be deemed to convey to a Party or any of its Subsidiaries the legal title to the Licensed Products and Hosted Services of the other Party or such other Party’s Subsidiaries. 

Section 2.5 Limited Sublicense Rights. The licenses and right of access and use granted by Section 2.1 include
the non-assignable and limited right of each Party to grant sublicenses (or in the case of Compuware Hosted Services or Covisint Hosted Services, the right to permit access to and the use of such Compuware Hosted Services or Covisint Hosted
Services, as applicable) (each, a “Sublicensor”) (1) to its Subsidiaries or (2) to its third-party service providers (but only to the extent required to provide services to a Party or its Subsidiaries), or (3) with
the prior written consent of the party granting such License to any customer of such Party or its Subsidiaries but only to the extent required pursuant to a contract between such customer and any Party or its Subsidiaries existing on or after the
Effective Date, subject in each case to the following limitations: 
 (a) With respect to sublicenses (or permission to access
and use) granted to a Subsidiary or third-party service provider under this Section 2.5, such sublicense (or permission to access and use): 
 (i) may include the non-assignable right of such sublicensed Subsidiaries to grant sublicenses (or permission to access and use) to other Subsidiaries of said Party on the terms set forth in this
Agreement; 

  
 8 

 (ii) shall not be broader in any respect at any time during the life of this
Agreement than the license (or right to access and use) held at that time by the Party that granted the sublicense (or right to access and use); 
 (iii) shall provide that each licensed or sublicensed Subsidiary shall be bound by the terms and conditions of this Agreement as if it were named herein in the place of the Party of which it is a
Subsidiary; 
 (iv) the Sublicensor shall require that any such sublicensee implement and maintain practices and
policies sufficient to preserve the confidentiality of all Licensed Products and Hosted Services provided to such sublicensee by such Sublicensor; 
 (v) the Sublicensor shall be solely responsible, as between the original Licensee and Licensor, for any breach of confidentiality with respect to the Licensed Products and Hosted Services by any such
sublicensee; and 
 (vi) except as expressly set forth in this Section 2.5(a), the original
sublicensee shall not, without the prior written approval of the applicable Licensor, which approval shall not be unreasonably withheld, delayed or conditioned, sublicense (or permit the access and use of) or transfer in any way any Licensed
Products and Hosted Services of such Licensor. 
 (b) With respect to sublicenses (or permission to access and use) granted to a
customer under this Section 2.5, such sublicense (or permission to access and use): 
 (i) may, with
the prior consent of the Licensor which shall not be unreasonably withheld, include the non-assignable right of such sublicensed customer to grant sublicenses (or permission to access and use) to any third-party; 

(ii) shall not be broader in any respect at any time during the Term of this Agreement than the license (or right to
access and use) held at that time by the Party that granted the sublicense (or right to access and use); 
 (iii)
the Sublicensor shall require that any such sublicensee implement and maintain practices and policies sufficient to preserve the confidentiality of all Licensed Products and Hosted Services provided to such sublicensee by such Sublicensor;

  
 9 

 (iv) the Sublicensor shall be solely responsible, as between the original
Licensee and Licensor, for any breach of confidentiality with respect to the Licensed Products and Hosted Services by any such sublicensee; 
 (v) in the case of Compuware Hosted Services or Covisint Hosted Services, such hosted services shall be provided, accessed and used in accordance with and subject to the standard contractual documentation
used by the Party in connection with the provision of such hosted services to its own customers in the ordinary course of business, as such documentation may be amended from time to time; and 

(vi) except as expressly set forth in this Section 2.5(b), the original sublicensee shall not, without the
prior written approval of the applicable Licensor, which approval shall not be unreasonably withheld, delayed or conditioned, sublicense (or permit the access and use of) or transfer in any way any such Party’s Licensed Products and Hosted
Services. 
 Section 2.6 Intellectual Property Notices and Markings. Each Person receiving a license pursuant to
Section 2.1 (a “Licensee”) from the Person granting such license (a “Licensor”) shall accurately produce and reproduce all Licensor intellectual property notices on all copies each Licensee produces or
reproduces of the Licensed Products and Hosted Services. In no event shall a Licensee remove any intellectual property notices from any materials. 
 Section 2.7 Quality Control. Each Licensee agrees that the permitted use of the licensed Compuware Trademarks and the licensed Covisint Trademarks (the “Trademarks”) shall
comply with all quality control standards and usage guidelines as may be reasonably established by each Licensor from time to time and then in effect, and shall be in conformance with good manufacturing practices and trademark usage generally. Each
Licensor confirms that it is familiar with the quality standards of the other, and hereby deems all current uses of such Trademarks by each Licensee and its Subsidiaries to meet its quality control standards and usage guidelines. If a Licensor shall
change the styling or appearance of any such Trademarks, the Licensee shall take commercially reasonable measures to conform its usage of such Trademarks to the new styling or appearance as soon as possible. No Licensee shall require a
Licensor’s approval for new uses of the Trademarks that are substantially similar to those made by such Licensee and its Subsidiaries prior to the Effective Date, but shall obtain such Licensor’s prior approval and consent, which shall not
be unreasonably withheld, delayed or conditioned, for any use that materially varies from such prior use with respect to the quality or nature of the goods or services in connection with which the Trademarks are used, or the form or manner of their
display. No Licensor shall require a Licensee to follow quality control standards or usage guidelines that are substantially different from those that such Licensor imposes on other licensees generally, taking into account any relevant differences
in their respective markets or products/services. Each Licensee agrees not to contest a Licensor’s ownership of the Trademarks, not to disparage or call into question the validity, value or ownership thereof, not to seek registration of the
Trademarks, and not to use any of the Trademarks in any manner so as to create a combined trademark. 
 Section 2.8
Ownership. Each Licensee acknowledges and agrees that, as between the Parties and subject to the rights and licenses granted herein, each Licensor is, and at all times 

  
 10 

 
shall remain, the sole and exclusive owner of all right, title and interest, throughout the world (including all intellectual property and other proprietary rights), in and to all such
Licensor’s Licensed Products and Hosted Services, and any copies or derivative works of such Licensed Products and Hosted Services, whether made by or on behalf of such Licensor or such Licensee. Each Licensee agrees not to contest
Licensor’s ownership of the Licensor’s Licensed Products and Hosted Services. 
 Section 2.9 Protection of
Licensed Products and Hosted Services. 
 (a) Except as set forth below, each Licensor shall maintain sole control and
discretion over the prosecution and maintenance with respect to all rights, including all intellectual property rights in and to such Licensor’s Licensed Products and Hosted Services. 

(b) Each Licensee shall promptly notify its Licensor in writing of any unauthorized use, infringement, misappropriation, dilution or
other violation of such Licensor’s Licensed Products and Hosted Services of which such Licensee becomes aware. Each Licensor shall have the primary right, but not the obligation, to bring and control any suits against any unauthorized use,
infringement, misappropriation, dilution or other violation of such Licensor’s Licensed Products and Hosted Services. Each Licensor shall be entitled to retain the entirety of any damages award arising from such suit, although attorney’s
fee awards shall be allocated to the party incurring the fees. Each Licensee agrees to cooperate with its Licensor in any litigation or other enforcement action that such Licensor may undertake to enforce or protect such Licensor’s Licensed
Products and Hosted Services pursuant to Section 2.9(a) and, upon such Licensor’s request, to execute, file and deliver all documents and proof necessary for such purpose, including being named as a party to such litigation as
required by law. Each Licensee shall have the right to participate and be represented in any such action, suit or proceeding by its own counsel at its own expense. No Licensee shall have any claim of any kind against its Licensor based on or arising
out of such Licensor’s handling of or decisions concerning any such action, suit, proceeding, settlement, or compromise, and each Licensee hereby irrevocably releases its Licensor from any such claim; provided, however, that no
Licensor shall settle, compromise or voluntarily dispose of any such action, suit or proceeding in a manner that would materially restrict the rights or benefits of its Licensee(s) pursuant to this Agreement without the prior consent of such
Licensee, which consent shall not be unreasonably withheld, delayed or conditioned. 
 (c) Each Party shall bear the costs, fees
and expenses incurred by it in complying with the provisions of Section 2.9, including those incurred in bringing or controlling any such suits. 
 Section 2.10 Hosting Services. The following shall apply to the access and use of any Hosted Services during the Term: 
 (a) All content, data and information located on the Hosted Service made available to a user of such Hosted Service (other than (i) the public portion of the Covisint website that is accessible
without any unique password and unique user identification code, and (ii) User Content (as defined in Section 2.10(b) below) is deemed to be Confidential Information and IP of the Licensor. 

  
 11 

 (b) All content or other materials a user of the Hosted Service (“User”)
supplies, posts or otherwise makes available via or through the Hosted Service (“User Content”) and information or data comprising transactions on the Hosted Service (“Transactional Data”) is deemed to be
Confidential Information and IP of the applicable Licensee. The applicable Licensor shall be permitted to (i) adapt, display and use any such User Content or Transactional Data solely as required to provide the Hosted Service, and
(ii) create aggregated data from User Content or Transactional Data that is collected, retained, stored or accumulated through use of the Hosted Service for the purpose of compiling and/or distributing statistical analyses and reports utilizing
such aggregated data as required for the purpose of providing the Hosted Service and performing its obligations under this Agreement, including without limitation for the purposes of maintaining, protecting and improving Hosted Service and ensuring
the technical functioning of the Licensor’s network such as detecting, preventing or otherwise addressing fraud, security or technical issues. 
 (c) The use of any Hosted Services is subject to the following limitations and requirements: (i) Users shall not, nor shall they authorize others to, (A) reverse engineer, decompile or
disassemble or otherwise attempt to discover the source code of the software used to provide the Hosted Service, (B) grant any rights in, transfer, time-share or otherwise assign to any third party any of the Hosted Service except as permitted
in this ARTICLE II, (C) use any of the Hosted Service or related software to operate a time sharing service, service bureau or perform services for third parties except as permitted in this ARTICLE II, (D) create any
derivative works based on any of the Hosted Service or related software or any other Confidential Information of the applicable Licensor except as permitted in this ARTICLE II, or (E) use the Hosted Service or related software in any
manner not expressly authorized by this Agreement or the documentation accompanying any such Hosted Service; and (ii) Users must agree to use the Hosted Service in accordance with terms of use and privacy policies applicable to such Hosted
Service. 
 (d) Any information exchanged in connection with the delivery of the Hosted Services hereunder shall be subject to
the terms of Sections 5.6 and 5.7 of the Master Separation Agreement. 
 ARTICLE III.  

ADDITIONAL COVENANTS OF THE PARTIES 
 Section 3.1 Mutual Releases. Each Party (as “Releasor”) on behalf of itself and its Subsidiaries irrevocably releases, acquits and forever discharges the other Party and its
Subsidiaries (collectively “Releasees”) from any and all claims or liability for infringement of Releasor’s intellectual property licensed or otherwise provided hereunder (including, without limitation, claims with respect to
any method practiced in the design, manufacture or use of any Licensed Product and Hosted Service), which claims are based on acts prior to the date on which a license covering such acts is granted hereunder. The releases contained in this
Section 3.1 shall not apply to any person other than the Releasees named in this Section. 

  
 12 

 Section 3.2 Non-Encumbrance. 

(a) Compuware, on behalf of itself and its Subsidiaries, agrees that it will not take any action that will require a license or
assignment of any Covisint IP without Covisint’s prior written consent, including, but not limited to (i) licensing or otherwise distributing Covisint Hosted Services, directly or indirectly, or (ii) using Covisint IP in such a way as
to subject such Covisint IP to the provisions of any standards organization or Open Source Software contract which could (1) require or condition the use or distribution of such Covisint IP; (2) require the license of a Covisint Licensed
Product and Hosted Service or any portion thereof for the purpose of making modifications or derivative works; (3) require the distribution of such Covisint IP or any portion thereof without charge; (4) require or condition the disclosure,
licensing or distribution of any Covisint IP or any portion of any Covisint Licensed Product and Hosted Service; or (5) otherwise impose a limitation, restriction or condition on the right of Covisint to distribute a Covisint Licensed Product
and Hosted Service or any portion thereof. 
 (b) Covisint, on behalf of itself and its Subsidiaries, agrees that it will not
take any action that will require a license or assignment of any Compuware IP, unless previously approved in writing by the General Counsel of Compuware (or such other person that the General Counsel has specifically authorized in writing to give
such consent), including, but not limited to (i) licensing or otherwise distributing Compuware Licensed Products and Hosted Services, directly or indirectly, or (ii) using Compuware IP in such a way as to subject such code to the
provisions of any standards organization or Open Source Software contract which could (1) require or condition the use or distribution of such Compuware IP; (2) require the license of a Compuware Licensed Product and Hosted Service or any
portion thereof for the purpose of making modifications or derivative works; (3) require the distribution of such Compuware IP or any portion thereof without charge; (4) require or condition the disclosure, licensing or distribution of any
Compuware IP or any portion of any Compuware Licensed Product and Hosted Service; or (5) otherwise impose a limitation, restriction or condition on the right of Covisint to distribute a Compuware Licensed Product and Hosted Service or any
portion thereof. 
 ARTICLE IV.  
 TERM AND TERMINATION 
 Section 4.1 Term. The term of
this Agreement shall commence upon the Effective Date and shall remain in full force and effect unless and until terminated pursuant to Section 4.2. 
 Section 4.2 Termination. 
 (a) The licenses granted under ARTICLE
II (including all sublicenses) shall terminate upon the Distribution Date, subject to the following: 
 (i)
Not later than ninety (90) days prior to the Distribution Date, the Parties shall negotiate in good faith to amend this Agreement to provide for a commercially acceptable and reasonable license fee with respect to any licenses or sublicenses
granted hereunder which a Party desires to continue beyond the Distribution Date and any associated amendments to this Agreement as may reasonably be required by the Parties in connection therewith. 

(ii) In the event the Parties fail to reach agreement as to the matters described in Section 4.2(a)(i) within
such ninety (90) day period, the Party granting such license may, upon written notice to the other Party, terminate the right of a Party or any Sublicensor to grant any further sublicenses from and after the Distribution Date; provided,
however, that the Parties shall negotiate in good faith to jointly develop and execute a plan to effect, no later than ninety (90) days after the Distribution Date, the orderly transition of any customers to which a sublicense has been
granted to an alternative solution, it being understood that it is the intention of the Parties to mitigate any adverse consequences to such customers of such termination. 

  
 13 

 (b) This Agreement may also be terminated at any time by means of a written agreement
between the Parties specifically approved in writing by the General Counsel or Chief Financial Officer of each Party (or such other person that such General Counsel or Chief Financial Officer has specifically authorized in writing to give such
consent). 
 (c) The license granted by a Party under ARTICLE II (including all sublicenses) may be terminated by giving
written notice to the other Party if such Party: 
 (i) fails to remedy, where it is capable of remedy, any
breach of any of its material obligations under this Agreement after having been provided a written notice describing the breach in sufficient detail; or 
 (ii) engages in a series of breaches of any of its material obligations hereunder. 

Section 4.3 Effect of Termination. Upon any termination described in Section 4.2, such Party shall promptly cease
use of the terminated right(s). For purposes of clarity, if a right is terminated under Section 4.2, such termination shall not affect the terminating Party’s rights in any way. In the event a Party has granted a sublicense as
permitted under this Agreement, a termination of the primary license shall cause such sublicense to automatically terminate unless otherwise agreed by the Parties in writing. 
 Section 4.4 Survival. Section 2.8, Section 2.9, Section 2.10, ARTICLE III, Section 4.4, ARTICLE V, and ARTICLE VI shall
survive any termination of this Agreement. 
 ARTICLE V.  

WARRANTY DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNIFICATION 

Section 5.1 No Warranty; Exclusive Remedies. 
 (a) EACH PARTY ACKNOWLEDGES AND AGREES THAT ALL INTELLECTUAL PROPERTY LICENSED OR OTHERWISE PROVIDED HEREUNDER IS PROVIDED ON AN “AS IS” BASIS. EXCEPT FOR THE LIMITED REPRESENTATIONS SET FORTH
IN SECTION 6.15 HEREIN, NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED (INCLUDING WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION), ARE
MADE BY ANY PARTY OR ITS SUBSIDIARIES WITH RESPECT TO THE SUBJECT MATTER OF THIS 

  
 14 

 
AGREEMENT AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH REPRESENTATIONS OR WARRANTIES ARE HEREBY WAIVED AND DISCLAIMED. 

(b) WITH RESPECT TO COMPUWARE HOSTED SERVICES AND COVISINT HOSTED SERVICES PROVIDED UNDER THIS AGREEMENT, THE USE OF OR ACCESS TO SUCH
COMPUWARE HOSTED SERVICES OR COVISINT HOSTED SERVICES, ANY ASSOCIATED SOFTWARE, OR ANY INFORMATION OR DATA, INCLUDING WITHOUT LIMITATION, ALL DATA, CONTENT AND TRANSACTIONAL DATA ACCESSIBLE THROUGH SUCH COVISINT HOSTED SERVICES OR SUCH COMPUWARE
HOSTED SERVICES, AS APPLICABLE, AND THE POSTING OF AND ACCESS TO ALL OF THE FOREGOING IS “AS IS”, “AS AVAILABLE” AND WITH ALL FAULTS AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE AND ACCURACY IS WITH THE PERSON
ACCESSING AND USING SUCH COMPUWARE HOSTED SERVICES OR COVISINT HOSTED SERVICES. 
 (c) Other than in the event of gross
negligence or willful misconduct or a third party infringement claim for which a Party shall have a right to seek indemnity hereunder (and without limiting the indemnification obligations of the Parties hereunder), the sole and exclusive remedy of
the Parties in connection with the subject matter of this Agreement (either directly or indirectly) will be the termination of this Agreement in accordance with ARTICLE IV hereof. 

Section 5.2 Limitation of Liability – Compuware. 

(a) Covisint agrees that none of the Compuware Entities and their respective directors, officers, Subcontractors and employees (each of
the Compuware Entities and their respective directors, officers, Subcontractors and employees, a “Compuware Indemnified Person”) shall have any Liability, whether direct or indirect, in contract or tort or otherwise, to Covisint or
any Covisint Entity or any other Person under the control of Covisint or any Covisint Entity for or in connection with the Compuware Licensed Products and Hosted Services or any Compuware Indemnified Person’s actions or inactions in connection
with any Compuware Licensed Products and Hosted Services, except for any Losses resulting from (i) any material breach of this Agreement on the part of any Compuware Indemnified Person, or (ii) the gross negligence, bad faith or willful
misconduct of any Compuware Indemnified Person in connection with this Agreement. 
 (b) In addition to the foregoing, Covisint
agrees that, in all circumstances, it shall use commercially reasonable efforts to mitigate and otherwise minimize damages to the applicable Covisint Entities, whether direct or indirect, due to, resulting from or arising in connection with any
failure by Compuware to comply fully with Compuware’s obligations under this Agreement. 
 Section 5.3 Limitation
of Liability – Covisint. 
 (a) Compuware agrees that none of the Covisint Entities and their respective directors,
officers, Subcontractors and employees (each of the Covisint Entities and their respective directors, officers, Subcontractors and employees, a “Covisint Indemnified Person”) 

  
 15 

 
shall have any Liability, whether direct or indirect, in contract or tort or otherwise, to Compuware or any Compuware Entity or any other Person under the control of Compuware or any Compuware
Entity for or in connection with the Covisint Hosted Services or any Covisint Indemnified Person’s actions or inactions in connection with any Covisint Hosted Services, except for any Losses resulting from (i) any material breach of this
Agreement on the part of any Covisint Indemnified Person, or (ii) the gross negligence, bad faith or willful misconduct of any Covisint Indemnified Person in connection with this Agreement. 

(b) In addition to the foregoing, each Compuware Entity agrees that, in all circumstances, it shall use commercially reasonable efforts
to mitigate and otherwise minimize damages to the applicable Compuware Entities, whether direct or indirect, due to, resulting from or arising in connection with any failure by Covisint to comply fully with Covisint’s obligations under this
Agreement. 
 Section 5.4 Indemnification – Infringement Claims. 

(a) Covisint shall indemnify, defend and hold harmless each Compuware Indemnified Person from and against and in respect of any and all
Losses to the extent relating to or arising out of any claim or proceeding brought by any Third Party alleging that the use by Compuware, any Compuware Entity and/or any authorized sublicensees of Compuware of any of the Covisint IP infringes or
misappropriates the intellectual property rights of such Third Party. 
 (b) Compuware shall indemnify, defend and hold harmless
each Covisint Indemnified Person from and against and in respect of any and all Losses to the extent relating to or arising out of any claim or proceeding brought by any Third Party alleging that the use by Covisint, any Covisint Entity and/or any
authorized sublicensees of Covisint of any of the Compuware IP infringes or misappropriates the intellectual property rights of such Third Party. 
 (c) In addition to any indemnification obligation under this Section 5.4, if the Licensed Products and Hosting Services business becomes, or in the Licensor’s opinion is likely to become,
the subject of an infringement or misappropriation claim, the Licensor may, at its option and expense, either (i) procure for the Licensee the right to continue using the Licensed Products and Hosted Services, (ii) replace or modify the
Licensed Products and Hosted Services so that it becomes non-infringing, or (iii) terminate the License. 
 (d) Neither
Party will have any indemnification obligation under Section 5.4(a) or Section 5.4(b), as applicable, or otherwise with respect to any claim of infringement or misappropriation claim based on: (i) any use of the Licensed
Products and Hosted Services not in accordance with the terms of this Agreement or for purposes not intended by the Licensor; (ii) any use of the Licensed Products and Hosted Services in combination with products, equipment, software or data
not provided by the Licensor; or (iii) any modification of the Licensed Products and Hosted Services not made by the Licensor. 
 (e) This Section 5.4 states the applicable Licensor’s entire liability and the applicable Licensee’s sole and exclusive remedy for misappropriation and infringement claims.

 Section 5.5 Indemnification by Compuware. Except as otherwise provided in this Agreement, Compuware shall, for
itself and as agent for each Compuware Entity, indemnify, 

  
 16 

 
defend (or, where applicable, pay the defense costs for) and hold harmless each Covisint Indemnified Person from and against, and shall reimburse such Covisint Indemnified Person with respect to,
any and all Losses that any third party seeks to impose upon the Covisint Indemnified Person, or which are imposed upon the Covisint Indemnified Person, and that, following the Effective Date, relate to, arise or result from, whether prior to or
following the Effective Date, any of the following items (without duplication): 
 (a) any material breach by any Compuware
Entity of this Agreement; and 
 (b) the gross negligence, bad faith or willful misconduct of any Compuware Indemnified Person
in connection with the Covisint Hosted Services provided pursuant to this Agreement. 
 In the event that any Compuware Entity makes a payment
to a Covisint Indemnified Person hereunder, and such Covisint Indemnified Person subsequently diminishes the Loss on account of which such payment was made, either directly or through a third-party recovery (other than a recovery indirectly from
Covisint), Covisint will promptly repay (or will cause such Covisint Indemnified Person to promptly repay) such Compuware Entity the amount by which the payment made by such Compuware Entity exceeds the actual cost of the associated indemnified
Loss. 
 Section 5.6 Indemnification by Covisint. Except as otherwise provided in this Agreement, Covisint shall,
for itself and as agent for each Covisint Entity, indemnify, defend (or, where applicable, pay the defense costs for) and hold harmless each Compuware Indemnified Person from and against, and shall reimburse such Compuware Indemnified Person with
respect to, any and all Losses that any third party seeks to impose upon the Compuware Indemnified Person, or which are imposed upon the Compuware Indemnified Person, and that, following the Effective Date, relate to, arise or result from, whether
prior to or following the Effective Date, any of the following items (without duplication): 
 (a) any material breach by any
Covisint Entity of this Agreement; and 
 (b) the gross negligence, bad faith or willful misconduct of any Covisint Indemnified
Person in connection with the Compuware Licensed Products or Hosted Services licensed or otherwise provided pursuant to this Agreement. 
 In
the event that any Covisint Entity makes a payment to a Compuware Indemnified Person hereunder, and such Compuware Indemnified Person subsequently diminishes the Loss on account of which such payment was made, either directly or through a
third-party recovery (other than a recovery indirectly from Compuware), Compuware will promptly repay (or will cause such Compuware Indemnified Person to promptly repay) such Covisint Entity the amount by which the payment made by such Covisint
Entity exceeds the actual cost of the associated indemnified Loss. 
 Section 5.7 Disclaimer of Damages. IN NO EVENT
SHALL ANY COMPUWARE ENTITY OR COVISINT ENTITY BE LIABLE TO ANY OTHER COMPUWARE ENTITY OR COVISINT ENTITY FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, INCIDENTAL OR PUNITIVE DAMAGES OR LOST PROFITS, HOWEVER CAUSED AND

  
 17 

 
ON ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE) ARISING IN ANY WAY OUT OF THIS AGREEMENT, WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; PROVIDED,
HOWEVER, THAT THE FOREGOING LIMITATIONS SHALL NOT LIMIT EACH PARTY’S INDEMNIFICATION OBLIGATIONS FOR LIABILITIES AS SET FORTH IN THIS AGREEMENT OR IN ANY INTERCOMPANY AGREEMENT. 

Section 5.8 Indemnification Procedures. The provisions of Sections 6.7 through 6.9 of the Master Separation Agreement (but
excluding Section 6.9(b)) are hereby incorporated by reference as if set forth in their entirety herein, but references to Section 6.2 therein shall mean Section 5.4(a) or Section 5.6 herein as applicable, and
references to Section 6.3 therein shall mean Section 5.4(b) or Section 5.5 herein as applicable. 

ARTICLE VI.  
 MISCELLANEOUS 
 Section 6.1 Export Restrictions. Both
Parties shall adhere to all applicable laws, regulations and rules relating to the export of technical data, and shall not export or re-export any technical data, any products received from the other Party, or the direct product of such technical
data or products, to any proscribed country listed in such applicable laws, regulations and rules unless properly authorized. This Agreement will not affect the ownership of any assets or responsibility for any liabilities allocated in the Master
Separation Agreement or any of the other Intercompany Agreements. 
 Section 6.2 No Implied Licenses. Nothing
contained in this Agreement shall be construed as conferring any rights by implication, estoppel or otherwise, under any intellectual property right other than the rights expressly granted in this Agreement. Neither Party is required hereunder to
furnish or disclose to the other any technical or other information. 
 Section 6.3 Infringement Suits. Neither
Party shall have any obligation hereunder to defend any action or suit brought by a Third Party that alleges infringement of any intellectual property rights by the authorized use of intellectual property under this Agreement. 

Section 6.4 No Other Obligations. NEITHER PARTY ASSUMES ANY RESPONSIBILITIES OR OBLIGATIONS WHATSOEVER, OTHER THAN THE
RESPONSIBILITIES AND OBLIGATIONS EXPRESSLY SET FORTH IN THIS AGREEMENT OR IN A SEPARATE WRITTEN AGREEMENT BETWEEN THE PARTIES. 

Section 6.5 Dispute Resolution. The provisions set forth in Section 5.12 of the Master Separation Agreement are hereby
incorporated by reference as if set forth in their entirety herein. 
 Section 6.6 No Agency. Nothing in this
Agreement shall (i) constitute or be deemed to constitute a partnership or joint venture between or among the Parties hereto or their respective Subsidiaries, or (ii) create an agency or employment relationship between or among the
Parties, in either case, for any purpose whatsoever. Neither Party hereto nor its Subsidiaries shall have authority or power to bind the other Party hereto or such other Party’s Subsidiaries or to contract in the name of, or create a Liability
against, the other Party hereto or such other Party’s Subsidiaries in any way or for any purpose. 

  
 18 

 Section 6.7 Entire Agreement. This Agreement, the Master Separation Agreement
and the Exhibits and Schedules referenced or attached hereto and thereto, constitute the entire agreement between the Parties with respect to the subject matter hereof and thereof and shall supersede all prior written and all contemporaneous oral
agreements and understandings with respect to the subject matter hereof and thereof. 
 Section 6.8 Governing Law and
Jurisdiction. This Agreement, including the validity hereof and the rights and obligations of the Parties hereunder, shall be construed in accordance with and shall be governed by the laws of the State of Michigan applicable to contracts made
and to be performed entirely in such State (without giving effect to the conflicts of laws provisions thereof). 

Section 6.9 Amendment. This Agreement and any Schedule may be amended at any time after such date by mutual written consent
of Compuware and Covisint evidenced by an instrument in writing signed on behalf of each of the Parties. The Subsidiaries of the Parties may enter into one or more separate written agreements regarding the terms and conditions of license rights to
intellectual property rights; provided that no such agreement shall become effective until specifically approved by mutual consent of Compuware and Covisint evidenced by an instrument in writing signed on behalf of each of the Parties. 

Section 6.10 Notices. Notices, offers, requests or other communications required or permitted to be given by either Party
pursuant to the terms of this Agreement shall be given in writing to the respective Parties to the following addresses: 
 If to
Compuware or a Compuware Entity: 
 Compuware Corporation 

One Campus Martius 
 Detroit, Michigan 48226 
 Attention: Office of the General Counsel 

Facsimile: (313) 227-7690 
 E-mail: Dan.Follis@compuware.com 
 If to Covisint or a Covisint Entity:

 Covisint Corporation 
 One Campus Martius 
 Detroit, Michigan 48226 

Attention: Office of the Chief Financial Officer 
 Facsimile: (313) 227-6435 
 E-mail: Jim.Prowse@compuware.com

 or to such other address or facsimile number as the Party to whom notice is given may have previously furnished to the other in writing as
provided herein. Any notice involving non-performance, termination, or renewal shall be sent by hand delivery, recognized overnight courier or, within the United States, may also be sent via certified mail, return receipt requested. All other
notices may also be sent by facsimile or email, confirmed by first class mail. All 

  
 19 

 
notices shall be deemed to have been given when received, if hand delivered; when transmitted, if transmitted by facsimile, email or similar electronic transmission method; one working day after
it is sent, if sent by recognized overnight courier; and three days after it is postmarked, if mailed first class mail or certified mail, return receipt requested, with postage prepaid. 

Section 6.11 Counterparts. This Agreement, including the Schedules hereto, may be executed in counterparts, each of which
shall be deemed to be an original but all of which shall constitute one and the same agreement. A signed copy of this Agreement delivered by facsimile, e-mail or other means of electronic transmission shall be deemed to have the same legal effect as
delivery of an original signed copy of this Agreement. 
 Section 6.12 Binding Effect; Assignment. This Agreement
shall inure to the benefit of and be binding upon the Parties hereto and their respective legal representatives and successors, and nothing in this Agreement, express or implied, is intended to confer upon any other Person any rights or remedies of
any nature whatsoever under or by reason of this Agreement. This Agreement may be enforced separately by each Compuware Entity and each Covisint Entity. Neither Party may assign this Agreement or any rights or obligations hereunder, without the
prior written consent of the other Party, and any such assignment shall be void; provided, however, that the Parties may each exercise the limited sublicense rights to them by Section 2.5; and provided further, however, either Party may
assign this Agreement to a successor entity formed solely in connection with such Party’s reincorporation in another jurisdiction or into another business form. 
 Section 6.13 Severability. If any term or other provision of this Agreement or the Schedules attached hereto is determined by a court, administrative agency or arbitrator to be invalid,
illegal or incapable of being enforced by any rule of law or public policy, all other conditions and provisions of this Agreement shall nevertheless remain in full force and effect so long as the economic or legal substance of the transactions
contemplated hereby is not affected in any manner materially adverse to either Party. Upon such determination that any term or other provision is invalid, illegal or incapable of being enforced, the Parties hereto shall negotiate in good faith to
modify this Agreement so as to effect the original intent of the Parties as closely as possible in an acceptable manner to the end that transactions contemplated hereby are fulfilled to the fullest extent possible. 

Section 6.14 Failure or Indulgence not Waiver, Remedies Cumulative. No failure or delay on the part of either Party hereto in
the exercise of any right hereunder shall impair such right or be construed to be a waiver of, or acquiescence in, any breach of any representation, warranty or agreement herein, nor shall any single or partial exercise of any such right preclude
other or further exercise thereof or of any other right. All rights and remedies existing under this Agreement or the Schedules attached hereto are cumulative to, and not exclusive of, any rights or remedies otherwise available. 

Section 6.15 Authority. Each of the Parties represents to the other Party that (a) it has the corporate or other
requisite power and authority to execute, deliver and perform this Agreement, (b) the execution, delivery and performance of this Agreement by it have been duly authorized by all necessary corporate or other actions, (c) it has duly and
validly executed and delivered this Agreement, and (d) this Agreement is a legal, valid and binding obligation, 

  
 20 

 
enforceable against it in accordance with its terms, subject to applicable bankruptcy, insolvency, reorganization, moratorium or other similar laws affecting creditors’ rights generally and
general equity principles. 
 Section 6.16 Specific Performance. The Parties hereto agree that irreparable damage
would occur in the event that any provision of this Agreement was not performed in accordance with the terms hereof and that the Parties shall be entitled to specific performance of the terms hereof, without the necessity of proving irreparable
damage or posting a bond, in addition to any other remedy at law or equity. 
 Section 6.17 Construction. The
Parties have participated jointly in the negotiation and drafting of this Agreement. In the event an ambiguity or question of intent or interpretation arises, this Agreement shall be construed as if drafted jointly by the Parties and no presumption
or burden of proof shall arise favoring or disfavoring any Party by virtue of the authorship of any provisions of this Agreement. 
 Section 6.18 Interpretation. The headings contained in this Agreement, in any Schedule hereto, and in the table of contents to this Agreement are for reference purposes only and shall not
affect in any way the meaning or interpretation of this Agreement. 
 Section 6.19 Conflicting Agreements. In the
event of conflict between this Agreement and any other agreement executed on or prior to the Effective Date in connection with the subject matter hereof, the provisions of this Agreement shall prevail. 

Section 6.20 Third Party Beneficiaries. Except as specifically set forth in this Agreement, none of the provisions of this
Agreement shall be for the benefit of or enforceable by any Third Party, including any creditor of any Person. No such Third Party shall obtain any right under any provision of this Agreement or shall by reasons of any such provision make any claim
in respect of any liability (or otherwise) against either Party hereto. 
 Section 6.21 Incorporation by Reference.
All Schedules to this Agreement are incorporated herein by reference and made a part of this Agreement as if set forth in full herein. Any capitalized terms used in any Schedule but not otherwise defined therein shall have the meaning as defined in
this Agreement. 
 [Signature Page to Follow] 

  
 21 

 WHEREFORE, the Parties have signed this Amended and Restated Intellectual Property Agreement
by their duly authorized representatives as of the date first set forth above, but effective as of January 1, 2013. 
  

					
	COMPUWARE CORPORATION
		
	By:	 	 /s/ Daniel S. Follis, Jr.

	Name:	 	Daniel S. Follis, Jr.
	Title:	 	Senior Vice President, General Counsel & Secretary
	
	COVISINT CORPORATION
		
	By:	 	 /s/ David A. McGuffie

	Name:	 	David A. McGuffie
	Title:	 	President and Chief Executive Officer

 [Signature Page to Amended and Restated Intellectual Property Agreement] 

 SCHEDULE A 

Compuware Licensed Products and Hosted Services 
 All performance monitoring software products and related hosted services, including all revisions, releases, updates and enhancements to the foregoing that Compuware makes generally commercially
available, including Gomez and dynaTrace functionality. 

  
 Schedule A-1

 SCHEDULE B 

Covisint Hosted Services 
 The Covisint portal that Covisint makes generally commercially available, including all versions, releases, updates and enhancements to the foregoing that Covisint makes generally commercially available.

  
 Schedule B-1

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