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Exhibit 10.40

EXECUTION VERSION

TWELFTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT
This TWELFTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”), dated as of March 30, 2022, is entered into by and among IT GLOBAL HOLDING LLC, a Delaware limited liability company (“IT Global”), 4TH SOURCE, LLC a Delaware limited liability company (“4th Source”), AGILETHOUGHT, LLC, a Florida limited liability company (“AgileThought”), AN EXTEND, S.A. de C.V., a sociedad anonima de capital variable incorporated under the laws of Mexico (“AN Extend”), AN EVOLUTION S. DE R.L. DE C.V., a sociedad de responsabilidad limitada de capital variable incorporated under the laws of Mexico (“AN Evolution,”  and together with IT Global, 4th Source, AgileThought, and AN Extend, each a “Borrower” and collectively, the “Borrowers”), AN GLOBAL LLC, a Delaware limited liability company (“Intermediate Holdings”), AGILETHOUGHT, INC. (f/k/a AN GLOBAL INC.), a Delaware corporation (“Ultimate Holdings” and together with Intermediate Holdings, the “Holdings Companies”), the Guarantors (as defined in the Credit Agreement defined below) listed on the signature pages hereto, the financial institutions party hereto as lenders (together with their respective successors and assigns, the “Lenders”), and MONROE CAPITAL MANAGEMENT ADVISORS, LLC, a Delaware limited liability company (“Monroe Capital”), as Administrative Agent for the Lenders (the “Administrative Agent”). 
RECITALS
WHEREAS, Borrowers, Holdings Companies, the Lenders party thereto, and the Administrative Agent are parties to that certain Amended and Restated Credit Agreement, dated as of July 18, 2019, as amended by that certain Waiver and First Amendment, dated as of January 30, 2020, that certain Waiver and Second Amendment, dated as of May 14, 2020, that certain Waiver and Third Amendment, dated as of February 2, 2021, that certain Fourth Amendment, dated as of April 30, 2021, that certain Fifth Amendment, dated as of June 24, 2021, that certain Sixth Amendment, dated as of July 26, 2021, that certain Seventh Amendment, dated as of September 30, 2021, that certain Eighth Amendment, dated as of October 14, 2021, that certain Ninth Amendment, dated as of October 29, 2021, that certain Tenth Amendment, dated as of November 15, 2021, and that certain Eleventh Amendment, dated as of November 22, 2021 (as amended, restated, supplemented or otherwise modified from time to time prior to the date hereof, the “Existing Credit Agreement”, and as amended by this Amendment, the “Credit Agreement”);
WHEREAS, the Borrowers and Holdings Companies now desire that the Administrative Agent and the Lenders agree to make certain amendments to the Credit Agreement; and
WHEREAS, the Administrative Agent and the Lenders have agreed to do so, but only on the terms and conditions set forth herein;
NOW, THEREFORE, in consideration of the matters set forth in the above Recitals and the covenants and provisions herein set forth, and other valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:
AGREEMENT
Section 1Amendment to Existing Credit Agreement.  Subject to the effectiveness of this Amendment, including, without limitation, the satisfaction of the conditions of effectiveness set forth in Section 3 below, on the Amendment No. 9 Effective Date (as defined below), the Credit Agreement is hereby amended as follows: 
1.1Section 1.1 of the Credit Agreement is hereby amended to add the following new defined term in appropriate alphabetical order:
“Twelfth Amendment Effective Date” means March 30, 2022.

1.2Section 11.12.1 of the Credit Agreement is hereby amended by deleting the chart contained therein and replacing it with the following chart:
						
	Computation Period Ending	Fixed Charge Coverage Ratio
	September 30, 2021	0.20:1.00
	December 31, 2021	0.20:1.00
	March 31, 2022	Not Tested
	June 30, 2022	0.20:1.00
	September 30, 2022	0.20:1.00
	December 31, 2022 and each Computation Period ending thereafter	1.00:1.00

1.3Section 11.12.2 of the Credit Agreement is hereby amended by deleting the chart contained therein and replacing it with the following chart:
						
	Computation Period Ending	Total Leverage Ratio
	September 30, 2021	18.00:1.00
	December 31, 2021	6.10:1.00
	March 31, 2022	7.15:1.00
	June 30, 2022 and each Computation Period ending thereafter	4:00:1.00

Section 2Definitions.     All capitalized terms used herein and not otherwise defined herein shall have the meanings given to them in the Credit Agreement as amended hereby.
Section 3Conditions Precedent to Effectiveness of Amendment.  This Amendment shall become effective upon the satisfaction of each of the following conditions (the date on which all such conditions precedent have been satisfied, the “Twelfth Amendment Effective Date”): 
1.1Administrative Agent shall have received a copy of this Amendment signed by the Loan Parties, the Administrative Agent and the Required Lenders; 
3.2    Administrative Agent shall have received a fully executed copy of the Second Amendment to Second Lien Loan Agreement, dated as of the date of this Amendment, amending the Second Lien Loan Agreement in form and substance satisfactory to the Administrative Agent.  
1.2Except as expressly set forth in Section 4.3, Administrative Agent shall have received evidence of payment by the Borrowers of all accrued and unpaid fees, costs and expenses incurred prior to or on the Twelfth Amendment Effective Date, including all Attorney Costs of the Administrative Agent incurred prior to or on the Twelfth Amendment Effective Date; and
1.3All representations and warranties set forth in Section 4 hereof are true and correct.
Section 4Fees.  As consideration for, inter alia, the entry into this Amendment, the Borrowers agree to pay on a joint and several basis to the Administrative Agent, for the account of the Lenders, a fee equal to $500,000 (the “Twelfth Amendment Fee”). The Twelfth Amendment Fee shall be fully earned as of the date hereof and shall be due and payable on the Termination Date; provided, however, that the Twelfth Amendment Fee shall be waived in its entirety if indefeasible and final 
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Payment In Full (other than the payment of any fee to the extent that the Administrative Agent has agreed to defer the payment of such fee to a date occurring after the Payment in Full of other Obligations) occurs prior to or on May 30, 2022.
Section 5Representations and Warranties.  To induce the Administrative Agent and the Lenders to execute this Amendment, each Loan Party hereby represents and warrants to the Administrative Agent and the Lenders as follows:
1.1the execution, delivery and performance of this Amendment by the Loan Parties has been duly authorized, and this Amendment constitutes the legal, valid and binding obligation of each Loan Party, enforceable against such Loan Party in accordance with its terms, except as the enforceability may be limited by bankruptcy, insolvency and similar laws affecting the enforceability of creditors’ rights generally and to general principles of equity;
1.2the execution, delivery and performance of this Amendment by each Loan Party does not require any consent or approval of any governmental agency or authority (other than (i) any consent or approval which has been obtained and is in full force and effect, or (ii) where the failure to obtain such consent would not reasonably be expected to result in a Material Adverse Effect);
1.3after giving effect to this Amendment and the transactions contemplated hereby, each of the representations and warranties of each Loan Party set forth in the Loan Documents are true and correct in all material respects (unless any such representation or warranty is by its terms qualified by concepts of materiality, in which case that representation or warranty is true and correct in all respects) with the same effect as if then made (except to the extent stated to relate to a specific earlier date, in which case that representation or warranty is true and correct in all material respects or in all respects, as applicable, as of that earlier date); and
1.4after giving effect to this Amendment and the transactions contemplated hereby, no Default or Event of Default has occurred and is continuing or would result from the execution and effectiveness of this Amendment. 
Section 6Ratification and Reaffirmation.  Each Loan Party hereby ratifies and confirms the Credit Agreement and each other Loan Document to which it is a party, in each case, as amended prior to the date hereof and as amended hereby, each of which shall remain in full force and effect according to their respective terms. In connection with the execution and delivery of this Amendment and the other Loan Documents delivered herewith, each Loan Party, as borrower, debtor, grantor, mortgagor, pledgor, guarantor, assignor, obligor or in other similar capacities in which such Loan Party grants liens or security interests in its properties or otherwise acts as an accommodation party, guarantor, obligor or indemnitor or in such other similar capacities, as the case may be, in any case under any Loan Documents, hereby (a) ratifies, reaffirms, confirms and continues all of its payment and performance and other obligations, including obligations to indemnify, guarantee, act as surety, or as principal obligor, in each case contingent or otherwise, under each of such Loan Documents to which it is a party, (b) ratifies, reaffirms, confirms and continues its grant of liens on, or security interests in, and assignments of its properties pursuant to such Loan Documents to which it is a party as security for the Obligations, and (c) confirms and agrees that such liens and security interests secure all of the Obligations. Each Loan Party hereby consents to the terms and conditions of the Credit Agreement, as amended prior to the date hereof and as amended hereby.  Each Loan Party acknowledges  (i) that each of the Loan Documents to which it is a party remains in full force and effect, (ii) that each of the Loan Documents to which it is a party, as amended prior to the date hereof and as amended hereby, is hereby ratified, continued and confirmed, (iii) that any and all obligations of such Loan Party under any one or more such documents to which it is a party is hereby ratified, continued and reaffirmed, and (iv) that, to such Loan Party’s knowledge, there exists no offset, counterclaim, deduction or defense to any obligations described in this Section 5.  This Amendment shall not constitute a course of dealing with the Administrative Agent or the Lenders at variance with the Credit Agreement or the other Loan Documents such as to require further notice by the Administrative Agent or the Lenders to require strict compliance with the terms of the Credit Agreement and the other Loan Documents in the future.
Section 7    Miscellaneous.
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1.1Signatures; Effect of Amendment.  By executing this Amendment, each of the Loan Parties is deemed to have executed the Credit Agreement, as amended hereby, as a Borrower and a Loan Party (or, in the case of the Holdings Companies and the Guarantors, solely as a Loan Party).  All such Loan Parties, the Administrative Agent, and the Lenders acknowledge and agree that (a) nothing contained in this Amendment in any manner or respect limits or terminates any of the provisions of the Credit Agreement or any of the other Loan Documents other than as expressly set forth herein and further agree and acknowledge that the Credit Agreement (as amended hereby) and each of the other Loan Documents remain and continue in full force and effect and are hereby ratified and confirmed, and (b) other than as expressly set forth herein, the obligations under the Credit Agreement and the guarantees, pledges and grants of security interests created under or pursuant to the Credit Agreement and the other Loan Documents continue in full force and effect in accordance with their respective terms and the Collateral secures and shall continue to secure the Loan Parties’ obligations under the Credit Agreement (as amended hereby) and any other obligations and liabilities provided for under the Loan Documents.  Except to the extent expressly set forth herein, the execution, delivery and effectiveness of this Amendment shall not operate as a waiver of any rights, power or remedy of the Administrative Agent or the Lenders under the Credit Agreement or any other Loan Document, nor constitute a waiver of any provision of the Credit Agreement or any other Loan Document, nor constitute a novation of any of the Obligations under the Credit Agreement or obligations under the Loan Documents.  This Amendment does not extinguish the indebtedness or liabilities outstanding in connection with the Credit Agreement or any of the other Loan Documents.  No delay on the part of the Administrative Agent or any Lender in exercising any of their respective rights, remedies, powers and privileges under the Credit Agreement or any of the Loan Documents or partial or single exercise thereof, shall constitute a waiver thereof.  None of the terms and conditions of this Amendment may be changed, waived, modified or varied in any manner, whatsoever, except in accordance with Section 15.1 of the Credit Agreement.  
1.2Counterparts.  This Amendment may be executed electronically and in any number of counterparts and by the different parties on separate counterparts, and each such counterpart shall be deemed to be an original, but all such counterparts shall together constitute but one and the same instrument.  Delivery of the executed counterpart of this Amendment by telecopy or electronic mail shall be as effective as delivery of a manually executed counterpart to this Amendment.
1.3Severability.  The illegality or unenforceability of any provision of this Amendment or any instrument or agreement required hereunder shall not in any way affect or impair the legality or enforceability of the remaining provisions of this Amendment or any instrument or agreement required hereunder.
1.4Captions.  Section captions used in this Amendment are for convenience only, and shall not affect the construction of this Amendment.
1.5Entire Agreement.  This Amendment embodies the entire agreement and understanding among the parties hereto and supersedes all prior or contemporaneous agreements and understandings of such Persons, verbal or written, relating to the subject matter hereof.
1.6References.  Any reference to the Credit Agreement contained in any notice, request, certificate, or other document executed concurrently with or after the execution and delivery of this Amendment shall be deemed to include this Amendment unless the context shall otherwise require.  Reference in any of this Amendment, the Credit Agreement, or any other Loan Document to the Credit Agreement shall be a reference to the Credit Agreement as amended hereby and as may be further amended, modified, restated, supplemented or extended from time to time.
1.7Governing Law.  THIS AMENDMENT IS A CONTRACT MADE UNDER AND GOVERNED BY THE INTERNAL LAWS OF THE STATE OF NEW YORK APPLICABLE TO CONTRACTS MADE AND TO BE PERFORMED ENTIRELY WITHIN THAT STATE, WITHOUT REGARD TO CONFLICT-OF-LAWS PRINCIPLES (OTHER THAN SECTIONS 5-1401 AND 5-1402 OF THE NEW YORK GENERAL OBLIGATIONS LAW).
1.8Payment of Costs and Expenses. Each Loan Party, jointly and severally, agree pursuant to the terms of Section 15.5 of the Credit Agreement, to pay on demand all reasonable out-of-
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pocket costs and expenses of the Administrative Agent incurred in connection with the transactions contemplated hereby (including Attorney Costs and Taxes) in connection with the preparation, execution and delivery of this Amendment and the other Loan Documents.
[Signatures Immediately Follow]
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IN WITNESS WHEREOF, the undersigned have executed this Amendment as of the date first written above.
						
	LOAN PARTIES:	IT GLOBAL HOLDING LLC, a Delaware limited liability company, as a Borrower and a Guarantor
		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: Secretary

						
		4TH SOURCE, LLC, a Delaware limited liability company, as a Borrower and a Guarantor

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar

		Title: US CFO

						
		AGILETHOUGHT LLC, a Florida limited liability company, as a Borrower

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar

		Title: CFO
		
		AN EVOLUTION, S. DE R.L. DE C.V., a sociedad de responsabilidad limitada de capital variable incorporated under the laws of Mexico, as a Borrower

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos

		Title: Attorney-in-fact

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		AN GLOBAL LLC, a Delaware limited liability company, as a Holdings Company and a Guarantor
		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar 

		Title: Secretary
		
		AGILETHOUGHT, INC. (f/k/a AN GLOBAL INC.), a Delaware corporation, as a Holdings Company and a Guarantor
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos

		Title: President
		

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		4TH SOURCE HOLDING CORP., a Delaware corporation, as a Guarantor	
			
		By: /s/ Carolyn Cesar
	
		Name: Carolyn Cesar
	
		Title: Secretary	
			
			
		4TH SOURCE MEXICO, LLC, a Delaware limited liability company, as a Guarantor	
		By: 4TH SOURCE, LLC, Member
	
				
		By: /s/ Carolyn Cesar
	
		Name: Carolyn Cesar	
		Title: US CFO	
		

AGS ALPAMA GLOBAL SERVICES USA LLC, a Delaware limited liability company, as a Guarantor
	
			AGS ALPAMA GLOBAL SERVICES USA LLC, a Delaware limited liability company, as a Guarantor
	
		By: QMX INVESTMENT HOLDINGS USA, Inc., Member
	
				
		By: /s/ Manuel Senderos
	
		Name: Manuel Senderos	
		Title: President

	
		AN USA, a California corporation, as a Guarantor
	
			
		By: /s/ Carolyn Cesar
	
		Name: Carolyn Cesar	
		Title: Secretary	
			
			QMX INVESTMENT HOLDINGS USA, INC., a Delaware corporation, as a Guarantor
	
				

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		AGILETHOUGHT SERVICIOS MÉXICO, S.A. DE C.V., a sociedad anónima de capital variable incorporated under the laws of Mexico, as a Guarantor
		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact
		

CUARTO ORIGEN, S DE R.L. DE C.V., a sociedad de responsabilidad limitada de capital variable organized  under the laws of Mexico, as a Guarantor

		CUARTO ORIGEN, S DE R.L. DE C.V., a sociedad de responsabilidad limitada de capital variable organized  under the laws of Mexico, as a Guarantor

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

						
		ENTREPIDS MEXICO, S.A. DE C.V., a sociedad anonima de capital variable incorporated under the laws of Mexico, as a Guarantor
		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

Signature page to Twelfth Amendment 

						
	ADMINISTRATIVE AGENT:
	MONROE CAPITAL MANAGEMENT ADVISORS, LLC, as Administrative Agent

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director

Signature page to Twelfth Amendment 

						
	LENDER:	MC FINANCING SPV I, LLC, 
in its capacity as a Lender

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director
		

    
Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL CORPORATION, 
in its capacity as a Lender

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND III FINANCING SPV LLC, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND III LP,
as Designated Manager 

By: MONROE CAPITAL PRIVATE CREDIT FUND III LLC, 
its general partner as Assignee

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND I FINANCING SPV LLC, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND I LP,
as Designated Manager 

By: MONROE CAPITAL PRIVATE CREDIT FUND I LLC, 
its general partner 

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND II FINANCING SPV LLC, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND II LP,
as Designated Manager 

By: MONROE CAPITAL PRIVATE CREDIT FUND II LLC, 
its general partner 

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND III LP, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND III LLC, 
its general partner

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND III (UNLEVERAGED) LP, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND III LLC, 
its general partner

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND II (UNLEVERAGED) LP, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND II LLC, 
its general partner

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND A LP, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND A LLC, 
its general partner

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND I LP, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND I LLC, 
its general partner

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND II LP, 
in its capacity as a Lender

By: MONROE CAPITAL PRIVATE CREDIT FUND II LLC, 
its general partner

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL FUND SV S.A.R.L., ACTING IN RESPECT OF ITS FUND III (UNLEVERAGED) COMPARTMENT, 
in its capacity as a Lender

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING HOLDCO LP, in its capacity as a Lender

By:      MONROE CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING HOLDCO GP LLC, its General Partner

By:      MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Manager

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING SPV LP, in its capacity as a Lender

By:       MONROE CAPITAL PRIVATE CREDIT FUND III (LUX) FINANCING SPV GP LLC, its General Partner

By:       MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Manager

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL FUND SV S.A.R.L., ACTING IN RESPECT OF ITS MARSUPIAL COMPARTMENT

By:       MONROE CAPITAL MANAGEMENT ADVISORS LLC, as Investment Manager

		
		By: /s/ Jeffrey Cupples

		Name: Jeffrey Cupples
		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL MML CLO 2017-1, LTD.,

By:       MONROE CAPITAL MANAGEMENT LLC, as Asset Manager Attorney-in Fact

		
		By: /s/ Seth Friedman

		Name: Seth Friedman

		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL MML CLO VI, LTD. 

By:  MONROE CAPITAL MANAGEMENT LLC, as Asset Manager and Attorney-in-fact 

		
		By: /s/ Seth Friedman

		Name: Seth Friedman

		Title: Managing Director

  

    
    
Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL MML CLO VII, LTD.

By:       MONROE CAPITAL ASSET MANAGEMENT LLC, as Asset Manager and Attorney-in-fact

		
		By: /s/ Seth Friedman

		Name: Seth Friedman

		Title: Managing Director

Signature page to Twelfth Amendment

						
	LENDER:	MONROE CAPITAL MML CLO VIII, LTD.

By:       MONROE CAPITAL ASSET MANAGEMENT LLC, as Asset Manager and Attorney-in-fact

		
		By: /s/ Seth Friedman

		Name: Seth Friedman

		Title: Managing Director

Signature page to Twelfth AmendmentDocument

Exhibit 10.41 

Execution Version

AMENDMENT No. 2 TO CREDIT AGREEMENT
This AMENDMENT No. 2 TO THE CREDIT AGREEMENT (this "Amendment"), dated as of March 30, 2022, is entered into by and among AGILETHOUGHT, INC., a Delaware corporation (“Ultimate Holdings”) and AGILETHOUGHT MEXICO, S.A. DE C.V., a sociedad anónima de capital variable incorporated and existing under the laws of Mexico (“AgileThought Mexico ” and together with Ultimate Holdings, each a “Borrower” and collectively, the “Borrowers”), AN GLOBAL LLC, a Delaware limited liability company (“Intermediate Holdings”, and together with Ultimate Holdings, the “Holding Companies”) the other Loan Parties party hereto, the financial institutions that are or may from time to time become parties hereto (together with their respective successors and assigns, the “Lenders”), GLAS USA LLC, as administrative agent for the Lenders (in such capacity, together with its successors and assigns in such capacity, the “Administrative Agent”), and GLAS AMERICAS LLC, as collateral agent for the Lenders (in such capacity, together with its successors and assigns in such capacity, the “Collateral Agent,” and together with the Administrative Agent, the “Agents” and each, an “Agent”).
RECITALS
WHEREAS, the Borrowers, the Guarantors party thereto, the Lenders party thereto, the Administrative Agent and the Collateral Agent are parties to that certain Credit Agreement, dated as of November 22, 2021 (as amended, restated, supplemented or otherwise modified from time to time, the "Credit Agreement");
WHEREAS, the Borrowers and Holdings Companies now desire that the Administrative Agent and the Lenders agree to make certain amendments to the Credit Agreement; and
WHEREAS, the Administrative Agent and the Lenders have agreed to do so, but only on the terms and conditions set forth herein;
NOW, THEREFORE, in consideration of the matters set forth in the above Recitals and the covenants and provisions herein set forth, and other valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:
ARTICLE I
RATIFICATION; DEFINITIONS AND RULES OF CONSTRUCTION
Section 1.1Amendments to Credit Agreement.  Amendment is entered into in accordance with Section 15.1 of the Credit Agreement and constitutes an integral part of the Credit Agreement. Except as amended by this Amendment, the provisions of the Credit Agreement are in all respects ratified and confirmed and shall remain in full force and effect. 
Section 1.2Definitions.     Unless otherwise defined herein, terms defined in the Credit Agreement (as amended by this Amendment) are used herein as therein defined, and the rules of interpretation set forth in Section 1.2 of the Credit Agreement shall apply mutatis mutandis to this Amendment.

ARTICLE II
AMENDMENTS TO CREDIT AGREEMENT
Section 1.1Amendments to Credit Agreement.  Effective as of the Amendment No. 2 Effective Date (as defined below), the Credit Agreement is hereby amended as follows: 
(a)Section 11.12.1 of the Credit Agreement is hereby amended by deleting the chart contained therein and replacing it with the following chart:
						
	Computation Period Ending	Fixed Charge Coverage Ratio
	December 31, 2021	0.20:1.00
	March 31, 2022	Not tested
	June 30, 2022	0.20:1.00
	September 30, 2022	0.20:1.00
	December 31, 2022 and each Computation Period ending thereafter	1.00:1.00

(b)Section 11.12.2 of the Credit Agreement is hereby amended by deleting the chart contained therein and replacing it with the following chart:
						
	Computation Period Ending	Total Leverage Ratio
	December 31, 2021	22.00:1.00
	March 31, 2022	19.15:1.00
	June 30, 2022 and each Computation Period ending thereafter	10.00:1.00

ARTICLE III
CONDITIONS TO EFFECTIVENESS
Section 1.1Conditions Precedent to Effectiveness of Amendment.  This Amendment shall become effective upon the satisfaction of each of the following conditions (the date on which all such conditions precedent have been satisfied, the "Amendment No. 2 Effective Date"): 
(a)The Administrative Agent and the Lenders shall have received a copy of this Amendment signed by the Loan Parties, the Administrative Agent, the Collateral Agent and the Lenders; 
(b)Lenders shall have received a fully executed copy of the Twelfth Amendment to the Senior Credit Facility, dated as of the date of this Amendment, amending the Senior Credit Facility in form and substance satisfactory to the Lenders. 
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(c)The Borrower shall have paid all accrued and unpaid fees, costs and expenses incurred prior to or on the Amendment No. 2 Effective Date, including all Attorney Costs of the Administrative Agent and the Lenders incurred prior to or on the Amendment No. 2 Effective Date; and
(d)All representations and warranties set forth in Article IV hereof are true and correct.
ARTICLE IV
REPRESENTATIONS AND WARRANTIES
Section 1.1Representations and Warranties.  To induce the Administrative Agent and the Lenders to execute this Amendment, each Loan Party hereby represents and warrants to the Administrative Agent and the Lenders as follows:
(a)the execution, delivery and performance of this Amendment by the Loan Parties has been duly authorized, and this Amendment constitutes the legal, valid and binding obligation of each Loan Party, enforceable against such Loan Party in accordance with its terms, except as the enforceability may be limited by bankruptcy, insolvency and similar laws affecting the enforceability of creditors' rights generally and to general principles of equity;
(b)the execution, delivery and performance of this Amendment by each Loan Party does not require any consent or approval of any governmental agency or authority (other than (i) any consent or approval which has been obtained and is in full force and effect, or (ii) where the failure to obtain such consent would not reasonably be expected to result in a Material Adverse Effect);
(c)after giving effect to this Amendment and the transactions contemplated hereby, each of the representations and warranties of each Loan Party set forth in the Loan Documents are true and correct in all material respects (unless any such representation or warranty is by its terms qualified by concepts of materiality, in which case that representation or warranty is true and correct in all respects) with the same effect as if then made (except to the extent stated to relate to a specific earlier date, in which case that representation or warranty is true and correct in all material respects or in all respects, as applicable, as of that earlier date); and
(d)after giving effect to this Amendment and the transactions contemplated hereby, no Default or Event of Default has occurred and is continuing or would result from the execution and effectiveness of this Amendment. 
ARTICLE V
RATIFICATION AND REAFFIRMATION
Section 1.1Ratification and Reaffirmation.  Each Loan Party hereby ratifies and confirms the Credit Agreement and each other Loan Document to which it is a party, each of which shall remain in full force and effect according to their respective terms, as amended 
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hereby. In connection with the execution and delivery of this Amendment and the other Loan Documents delivered herewith, each Loan Party, as borrower, debtor, grantor, mortgagor, pledgor, guarantor, assignor, obligor or in other similar capacities in which such Loan Party grants liens or security interests in its properties or otherwise acts as an accommodation party, guarantor, obligor or indemnitor or in such other similar capacities, as the case may be, in any case under any Loan Documents, hereby (a) ratifies, reaffirms, confirms and continues all of its payment and performance and other obligations, including obligations to indemnify, guarantee, act as surety, or as principal obligor, in each case contingent or otherwise, under each of such Loan Documents to which it is a party, (b) ratifies, reaffirms, confirms and continues its grant of liens on, or security interests in, and assignments of its properties pursuant to such Loan Documents to which it is a party as security for the Obligations, and (c) confirms and agrees that such liens and security interests secure all of the Obligations. Each Loan Party hereby consents to the terms and conditions of the Credit Agreement, as amended hereby.  Each Loan Party acknowledges  (i) that each of the Loan Documents to which it is a party remains in full force and effect, (ii) that each of the Loan Documents to which it is a party is hereby ratified, continued and confirmed, (iii) that any and all obligations of such Loan Party under any one or more such documents to which it is a party is hereby ratified, continued and reaffirmed, and (iv) that, to such Loan Party's knowledge, there exists no offset, counterclaim, deduction or defense to any obligations described in this Section 5.  This Amendment shall not constitute a course of dealing with the Administrative Agent, the Collateral Agent or the Lenders at variance with the Credit Agreement or the other Loan Documents such as to require further notice by the Administrative Agent, the Collateral Agent or the Lenders to require strict compliance with the terms of the Credit Agreement and the other Loan Documents in the future.
ARTICLE VI
MISCELLANEOUS
Section 1.1Signatures; Effect of Amendment.  By executing this Amendment, each of the Loan Parties is deemed to have executed the Credit Agreement, as amended hereby, as a Borrower and a Loan Party (or, in the case of the Intermediate Holdings and the Guarantors, solely as a Loan Party).  All such Loan Parties, the Administrative Agent, the Collateral Agent and the Lenders acknowledge and agree that (a) nothing contained in this Amendment in any manner or respect limits or terminates any of the provisions of the Credit Agreement or any of the other Loan Documents other than as expressly set forth herein and further agree and acknowledge that the Credit Agreement (as amended hereby) and each of the other Loan Documents remain and continue in full force and effect and are hereby ratified and confirmed, and (b) other than as expressly set forth herein, the obligations under the Credit Agreement and the guarantees, pledges and grants of security interests created under or pursuant to the Credit Agreement and the other Loan Documents continue in full force and effect in accordance with their respective terms and the Collateral secures and shall continue to secure the Loan Parties' obligations under the Credit Agreement (as amended hereby) and any other obligations and liabilities provided for under the Loan Documents.  Except to the extent expressly set forth herein, the execution, delivery and effectiveness of this Amendment shall not operate as a waiver of any rights, power or remedy of the Administrative Agent, the Collateral Agent or the Lenders under the Credit Agreement or any other Loan Document, nor constitute a waiver of any provision of the Credit Agreement or any other Loan Document, nor constitute a novation of any 
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of the Obligations under the Credit Agreement or obligations under the Loan Documents.  This Amendment does not extinguish the indebtedness or liabilities outstanding in connection with the Credit Agreement or any of the other Loan Documents.  No delay on the part of the Administrative Agent, the Collateral Agent or any Lender in exercising any of their respective rights, remedies, powers and privileges under the Credit Agreement or any of the Loan Documents or partial or single exercise thereof, shall constitute a waiver thereof.  None of the terms and conditions of this Amendment may be changed, waived, modified or varied in any manner, whatsoever, except in accordance with Section 15.1 of the Credit Agreement.  
Section 1.2Counterparts.  This Amendment may be executed electronically and in any number of counterparts and by the different parties on separate counterparts, and each such counterpart shall be deemed to be an original, but all such counterparts shall together constitute but one and the same instrument.  Delivery of the executed counterpart of this Amendment by telecopy or electronic mail shall be as effective as delivery of a manually executed counterpart to this Amendment.
Section 1.3Severability.  The illegality or unenforceability of any provision of this Amendment or any instrument or agreement required hereunder shall not in any way affect or impair the legality or enforceability of the remaining provisions of this Amendment or any instrument or agreement required hereunder.
Section 1.4Captions.  Section captions used in this Amendment are for convenience only, and shall not affect the construction of this Amendment.
Section 1.5Entire Agreement.  This Amendment embodies the entire agreement and understanding among the parties hereto and supersedes all prior or contemporaneous agreements and understandings of such Persons, verbal or written, relating to the subject matter hereof.
Section 1.6References.  Any reference to the Credit Agreement contained in any notice, request, certificate, or other document executed concurrently with or after the execution and delivery of this Amendment shall be deemed to include this Amendment unless the context shall otherwise require.  Reference in any of this Amendment, the Credit Agreement, or any other Loan Document to the Credit Agreement shall be a reference to the Credit Agreement as amended hereby and as may be further amended, modified, restated, supplemented or extended from time to time.
Section 1.7Governing Law.  THIS AMENDMENT IS A CONTRACT MADE UNDER AND GOVERNED BY THE INTERNAL LAWS OF THE STATE OF NEW YORK.
Section 1.8Payment of Costs and Expenses. Each Loan Party, jointly and severally, agree pursuant to the terms of Section 15.5 of the Credit Agreement, to pay on demand all reasonable out-of-pocket costs and expenses of the Administrative Agent and the Lenders incurred in connection with the transactions contemplated hereby (including Attorney Costs and Taxes) in connection with the preparation, execution and delivery of this Amendment and the other Loan Documents.
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Section 1.9Administrative Agent and Collateral Agent Instruction. Each Lender party hereto, through its execution of this Amendment, hereby instructs each of the Administrative Agent and the Collateral Agent to execute and deliver this Amendment.
[Signatures Immediately Follow]
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The parties are signing this Amendment No. 2 to Credit Agreement as of the date stated in the introductory clause.
						
	BORROWERS:	AGILETHOUGHT, INC. (f/k/a AN GLOBAL INC.),
		a Delaware Corporation
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: President

						
		AGILETHOUGHT MEXICO, S.A. DE C.V.,
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact
		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact

7
        

						
	GUARANTORS:	4TH SOURCE, LLC,
a Delaware limited liability company

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: US CFO

						
		IT GLOBAL HOLDING LLC,
a Delaware limited liability company

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: Secretary
		
		AN GLOBAL LLC,
a Delaware limited liability company

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: Secretary
		
		QMX INVESTMENT HOLDINGS USA, INC., a Delaware Corporation

		
		By: /s/ Manuel Senderos

8
        

						
	GUARANTORS:	AGILETHOUGHT DIGITAL SOLUTIONS S.A.P.I. de C.V.,
a sociedad anónima promotora de inversiones de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact
		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact

						
		4TH SOURCE HOLDING CORP.,
a Delaware corporation

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: Secretary

						
		FACULTAS ANALYTICS, S.A.P.I. DE C.V.,
a sociedad anónima promotora de inversiones de capital variable incorporated under the laws of Mexico

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos

9
        

						
	GUARANTORS:	FAKTOS INC, S.A.P.I. de C.V.,
a sociedad anónima promotora de inversiones de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

						
		CUARTO ORIGEN, S. DE R.L. DE C.V.,
a sociedad de responsabilidad limitada de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño

						
		4TH SOURCE MEXICO, LLC, 
a Delaware limited liability company

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: US CFO

10
        

						
	GUARANTORS:	AGS ALPAMA GLOBAL SERVICES MEXICO, S.A. de C.V.,
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño

						
		ENTREPIDS TECHNOLOGY, INC., 
a Delaware corporation

		
		By: /s/ Carolyn Cesar

		Name: Carolyne Cesar
		Title: Secretary

						
		ENTREPIDS MEXICO, S.A. de C.V.,
 a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño

11
        

						
	GUARANTORS	AGS ALPAMA GLOBAL SERVICES USA, LLC, a Delaware limited liability company
		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: President

						
		AN UX, S.A. DE C.V., a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		AN EVOLUTION, S. de R.L. de C.V., 
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		

12
        

						
	GUARANTORS:	ANZEN SOLUCIONES, S.A. de C.V.,
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		AN DATA INTELLIGENCE, S.A. de C.V.,
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact
		
		AN USA,
a California corporation

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: Secretary

						
		AGILETHOUGHT SERVICIOS MÉXICO, S.A. de C.V.,
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact

Signature Page to Amendment No. 2 to Credit Agreement

						
		AGILETHOUGHT SERVICIOS ADMINISTRATIVOS, S.A. de C.V.,
a sociedad anónima de capital variable incorporated under the laws of Mexico

		
		By: /s/ Manuel Senderos

		Name: Manuel Senderos
		Title: Attorney-in-fact

		
		By: /s/ Mauricio Garduño

		Name: Mauricio Garduño
		Title: Attorney-in-fact

						
		AGILETHOUGHT LLC,
a Delaware limited liability company

		
		By: /s/ Carolyn Cesar

		Name: Carolyn Cesar
		Title: CFO

Signature Page to Amendment No. 2 to Credit Agreement

						
	LENDERS:	BANCO NACIONAL DE MÉXICO, S.A., INTEGRANTE DEL GRUPO FINANCIERO BANAMEX, DIVISIÓN FIDUCIARIA, COMO FIDUCIARIO DEL FIDEICOMISO IRREVOCABLE F/17937-8
a trust organized under the laws of Mexico
		
		By: /s/ Andres Borrego

		Name: Andres Borrego
		Title: Attorney-in-fact
		
		By: /s/ Manuel Ramos

		Name: Manuel Ramos
		Title: Attorney-in-fact

						
		BANCO NACIONAL DE MÉXICO, S.A., MEMBER OF GRUPO FINANCIERO BANAMEX, DIVISIÓN FIDUCIARIA, IN ITS CAPACITY AS TRUSTEE OF THE TRUST NO. F/17938-6
a trust organized under the laws of Mexico

		

		By: /s/ Andres Borrego

		Name: Andres Borrego
		Title: Attorney-in-fact
		
		By: /s/ Manuel Ramos

		Name: Manuel Ramos
		Title: Attorney-in-fact

Signature Page to Amendment No. 2 to Credit Agreement

						
		BANCO NACIONAL DE MÉXICO, S.A., MEMBER OF NAMAEX, DIVISIÓN FIDUCIARIA, IN ITS CAPACITY AS TRUSTEE OF THE TRUST "NEXXUS CAPITAL VI" AND IDENTIFIED WITH NUMBER NO. F/173183
a trust organized under the laws of Mexico

		

		By: /s/ Arturo Jose Saval Perez

		Name: Arturo Jose Saval Perez
		Title: Attorney-in-fact
		
		By: /s/ Roberto Langenauer Neuman

		Name: Roberto Langenauer Neuman
		Title: Attorney-in-fact

						
		NEXXUS CAPITAL PRIVATE EQUITY FUND VI, L.P.
		
		By: /s/ Arturo Jose Saval Perez

		Name: Arturo Jose Saval Perez
		Title: Attorney-in-fact
		
		By: /s/ Roberto Langenauer Neuman

		Name: Roberto Langenauer Neuman
		Title: Attorney-in-fact

Signature Page to Amendment No. 2 to Credit Agreement

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