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Exhibit 10.27  

 
 

SIXTH LOAN MODIFICATION AGREEMENT    
    

        This Sixth Loan Modification Agreement (this "Agreement") is entered into as of January 12, 2005 by and between WITNESS
SYSTEMS, INC., a Delaware corporation ("Borrower"), whose address is 300 Colonial Center Parkway, Roswell, Georgia 30076, and SILICON VALLEY
BANK ("Lender"), a California-chartered bank with a principal place of business at 3003 Tasman Drive, Santa Clara, CA 95054 and with a loan production office located at 3353
Peachtree Road, Suite M-10, Atlanta, GA 30326. 

        WHEREAS,
among other indebtedness which may be owing by Borrower to Lender, Borrower is indebted to Lender pursuant to, among other documents, a Loan and Security Agreement, dated
April 3, 2002, as may be amended from time to time, in the original principal amount of Fifteen Million Dollars ($15,000,000) (the "Loan Agreement"; the Loan Agreement together with all other
documents evidencing or securing the indebtedness shall be referred to as the "Existing Loan Documents"); 

        WHEREAS,
the Loan Agreement provides for, among other things, a Committed Revolving Line in the original principal amount of Fifteen Million Dollars ($15,000,000) (hereinafter, all
indebtedness owing by Borrower to Lender shall be referred to as the "Indebtedness"); and 

        WHEREAS,
Borrower has requested that Lender amend the Loan Agreement, and Lender is willing to do so, subject to the terms and conditions set forth herein. 

        NOW,
THEREFORE, in consideration of the foregoing premises, and other good and valuable consideration, the receipt and legal sufficiency of which is hereby acknowledged, the parties
hereto hereby agree as follows: 

	(a)
	DEFINITIONS.    All capitalized terms used herein and not otherwise defined shall have the meanings given to such terms in
the Loan Agreement.

	(b)
	MODIFICATIONS TO LOAN AGREEMENT.    The Loan Agreement is hereby amended as follows:

	(i)
	Financial Covenant.    The Loan Agreement is hereby amended by deleting Section 6.7(ii) thereof
in its entirety and by substituting therefor a new Section 6.7(ii) to read as follows:

	(ii)
	EBITDA.    Quarterly EBITDA, averaged for period of the fiscal quarter then ending and immediately preceding
three fiscal quarters, of not less than the amount set forth below with respect to each such fiscal quarter end: 

	Fiscal Quarter Ending:
 
	 	Average EBITDA
	 
	March 31, 2005	 	$	(500,000	)
	June 30, 2005	 	$	1,500,000	 
	September 30, 2005	 	$	3,000,000	 
	December 31, 2005	 	$	4,000,000	 

	(ii)
	Tangible Net Worth Definition.    The Loan Agreement is hereby further amended by deleting the definition of
"Tangible Net Worth" in its entirety.

	(iii)
	EBITDA Definition.    The Loan Agreement is hereby further amended by adding, in appropriate alphabetical
order, a new definition of "EBITDA" to read as follows: 

"EBITDA"
is, for any period of determination thereof, net income before interest, taxes, depreciation, amortization expense and non-cash compensation expense, all as determined in
accordance with GAAP. 

	(c)
	CONSENT TO ACQUISITION.    Pursuant to Section 7.3 of the Loan Agreement, Lender hereby consents to the merger of
Baron Acquisition Corporation, a wholly-owned subsidiary of Borrower ("Merger Sub"), with and into Blue Pumpkin Software, Inc. ("Blue Pumpkin"), with Blue Pumpkin as the surviving corporation
and a wholly-owned subsidiary of Borrower (the "Merger"), on the terms set forth in the Merger Agreement and Plan of Reorganization dated December 16, 2004 (the "Merger Agreement") among
Borrower, Blue Pumpkin, Merger Sub and, solely with respect to Article VIII and Article IX, Laurence R. Hootnick as shareholder Agent and The U.S. Stock Transfer Corporation, as
Depository Agent. Borrower agrees that it shall (a) deliver to Lender, within forty-five (45) days after the consummation of the Merger, updated closing date balance sheets
for the Borrower and its Subsidiaries as of the date of the Merger, together with undated projected financial statements for 2005, in each case giving effect to the Merger and (b) if requested
by Lender, negotiate with Lender in good faith to amend the financial covenants and other provisions of the Loan Documents in order to reflect such updated balance sheets and projected financial
statements.

	(d)
	CONSISTENT CHANGES.    The Existing Loan Documents are hereby amended wherever necessary to reflect the changes described
above.

	(e)
	NO DEFENSES OF BORROWER.    Borrower agrees that it has no defenses against the obligations to pay any amounts under the
Indebtedness.

	(f)
	CONTINUING VALIDITY.    Borrower understands and agrees that in modifying the existing Indebtedness, Lender is relying upon
Borrower's representations, warranties, and agreements, as set forth in the Existing Loan Documents. Except as expressly modified pursuant to this Agreement, the terms of the Existing Loan Documents
remain unchanged and in full force and effect. Lender's agreement to modifications to the existing Indebtedness pursuant to this Agreement in no way shall obligate Lender to make any future
modifications to the Indebtedness. Nothing in this Agreement shall constitute a satisfaction of the Indebtedness. It is the intention of Lender and Borrower to retain as liable parties all makers and
endorsers of Existing Loan Documents, unless the party is expressly released by Lender in writing. No maker, endorser, or guarantor will be released by virtue of this Agreement. The terms of this
paragraph apply not only to this Agreement, but also to all subsequent loan modification agreements.

	(g)
	EXPENSES.    Borrower shall reimburse Lender for all out-of-pocket expenses, including, but not
limited to, reasonable attorneys' fees and expenses, incurred by Lender in connection with this Agreement.

	(h)
	NEGATIVE PLEDGE.    Borrower and Lender are parties to that certain Negative Pledge Agreement, dated as of April 3,
2002 (the "Negative Pledge Agreement"). Borrower hereby acknowledges and agrees that the Negative Pledge Agreement, and Borrower's obligations thereunder, remain in full force and effect, without
release, diminution or impairment, notwithstanding the execution and delivery of this Agreement.

	(i)
	LIMITATION.    This Agreement is limited to the matters expressly set forth above and shall not be deemed to waive or modify
any other term of the Loan Agreement or Loan Documents, each of which is hereby ratified and reaffirmed, or to consent to any subsequent failure of Borrower to comply with any term or provision of the
Loan Agreement or the Loan Documents, each of which shall remain in full force and effect.

	(j)
	CONDITIONS.    The effectiveness of this Agreement is conditioned upon: (a) Borrower's execution and delivery of this
Agreement, (b) Borrower's payment of all outstanding legal fees and expenses and (c) such other instruments, documents and agreements as Lender or its counsel shall request. 

[signatures
appear on following page] 

        This
Loan Modification Agreement is executed as of the date first written above. 

	 	 	LENDER:
	

 	
 	
SILICON VALLEY BANK
	

 	
 	

By:	
 	

          

	 	 	Name:	 	          

	 	 	Title:	 	          

	

 	
 	
BORROWER:
	

 	
 	
WITNESS SYSTEMS, INC.
	

 	
 	

By:	
 	

          

	 	 	Name:	 	          

	 	 	Title:	 	          

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SIXTH LOAN MODIFICATION AGREEMENT/<Page>

                                                                    EXHIBIT 10.9

                           IRON MOUNTAIN INCORPORATED
            AMENDED AND RESTATED NON-QUALIFIED STOCK OPTION AGREEMENT

     This Amended and Restated Non-Qualified Stock Option Agreement and the
attached Non-Qualified Stock Option Schedule (together the "Option Agreement")
made as of this ___ day of ________, 19___ (the "Effective Date") by and between
Iron Mountain Incorporated, a Delaware corporation (the "Company"), and the
individual identified on the Non-Qualified Stock Option Schedule attached hereto
(the "Optionee") constitute a consolidated amendment and restatement of each
outstanding Non-Qualified Stock Option Agreement by and between Safesite Records
Management Corporation ("Safesite") and the Optionee (each an "Old Agreement"
and collectively, the "Old Agreements").

                                WITNESSETH THAT:

     WHEREAS, Safesite, has in the past issued one or more non-qualified stock
options to the Optionee; and

     WHEREAS, the Company has instituted the Iron Mountain Incorporated 1995
Stock Incentive Plan, as amended (the "Plan"), a copy of which is attached
hereto and incorporated herein; and

     WHEREAS, on June 12, 1997, Safesite merged with and into Iron
Mountain/Safesite, Inc., a Delaware corporation wholly owned by the Company; and

     WHEREAS, the Company and the Optionee agree that it is desirable to issue
options pursuant to a new agreement under the Plan that represent an amendment,
restatement and consolidation of all outstanding options issued by Safesite to
the Optionee; and

     WHEREAS, the Company and the Optionee agree that each such option shall be
issued pursuant to and subject to the terms and conditions of the Plan;

     NOW, THEREFORE, in consideration of the premises and the mutual covenants
and agreements herein contained and for other good and valuable consideration
the receipt and adequacy of which are hereby acknowledged, the Company and the
Optionee agree as follows:

     1. FORM OF OPTION. The Company hereby affirms that as of the Effective Date
the Optionee holds outstanding stock options (each an "Option") to purchase from
the Company shares of its Common Stock ("Stock") in the amounts indicated on
Line I of the attached Non-Qualified Stock Option Schedule (the "Schedule"). No
Option evidenced by this Option Agreement is intended to be an incentive stock
option or to qualify for special federal income tax treatment under Section 422
of the Internal Revenue Code of 1986, as amended.

     2. OPTION PRICE. Each Option may be exercised at the Exercise Price
specified for such Option on Line J of the Schedule, subject to adjustment as
provided herein and in the Plan.

     3. TERM AND EXERCISABILITY OF OPTION. Each Option will expire ten (10)
years from the original grant date of such Option, as specified in the Schedule
(the "Original Grant Date"),

<Page>

unless the Option earlier expires under this Section 3. At any time before its
expiration, an Option may be exercised to the extent set forth on Line H of the
Schedule, provided that:

          (a)  at the time of exercise the Optionee is not in violation of any
     Employee Confidentiality and Non-Competition Agreement with the Company;
     and

          (b)  the Optionee's employment or other contractual relationship with
     the Company ("Relationship") must be in effect on a given date in order for
     any additional vesting as set forth on Line H of the Schedule to become
     effective; and

          (c)  no Option may be exercised after the sixtieth (60th) day
     following the date of termination of the Relationship between the Optionee
     and the Company, except that if the Relationship terminates by reason of
     the Optionee's death or total and permanent disability (as determined by
     the Board on the basis of medical advice satisfactory to it), the
     unexercised portion of each Option that is otherwise exercisable on the
     date of termination of the Relationship shall remain exercisable thereafter
     for no less than one (1) year.

     Subsection (a) shall not apply to an Optionee if the Optionee's
Relationship with the Company is terminated on or before the first anniversary
of the Effective Date. For purposes of this Section 3, the term "Company" refers
to the Company and all Subsidiaries.

     4. METHOD OF EXERCISE. To the extent that the right to purchase shares of
Stock has accrued hereunder, each Option may be exercised from time to time by
written notice to the Company, substantially in the form attached hereto as
Exhibit 1, stating the number of shares with respect to which the Option is
being exercised, and accompanied by either (a) payment in full of the option
price for the number of shares to be delivered, by means of payment acceptable
to the Company in accordance with Section 5(c) of the Plan, or (b) a description
of a "cashless exercise" procedure and such other documents and undertakings as
are necessary to satisfy that procedure. As soon as practicable after its
receipt of such notice, the Company shall, without transfer or issue tax to the
Optionee (or other person entitled to exercise the Option), deliver to the
Optionee (or other person entitled to exercise the Option), at the principal
executive offices of the Company or such other place as shall be mutually
acceptable, a certificate or certificates for such shares out of theretofore
authorized but unissued shares or reacquired shares of its Stock as the Company
may elect; provided, however, that the time of such delivery may be postponed by
the Company for such period as may be required for it with reasonable diligence
to comply with any applicable requirements of law. Payment of the option price
may be made in cash or cash equivalents, or, in accordance with the terms and
conditions of Section 5(c) of the Plan, in whole or in part in shares of Stock
of the Company; provided, however, that the Board reserves the right upon
receipt of any written notice of exercise from the Optionee to require payment
in cash with respect to the shares contemplated in such notice; and provided,
further, that the Optionee may not make payment in shares of Stock that he
acquired upon the earlier exercise of any incentive stock option, unless he has
held the shares until at least two (2) years after the date the incentive stock
option was granted and at least one (1) year after the date the incentive stock
option was exercised. If the Optionee (or other person entitled to exercise the
Option) fails to pay for and accept delivery of all of the shares specified in
such notice upon tender of delivery

                                      - 2 -
<Page>

thereof, his right to exercise the Option with respect to such shares not paid
for may be terminated by the Company.

     The Committee may, in its discretion at the time of exercise of the Option,
grant to the Optionee a new option (a "Reload Option") to permit the Optionee to
purchase that number of shares of Stock delivered by the Optionee to the Company
in full or partial payment of the option price, or in full or partial payment of
the tax withholding obligations incurred on account of the exercise of the
Option, on such terms and conditions as the Committee may determine under the
terms of the Plan. The option price for shares subject to a Reload Option shall
be not less than one hundred percent (100%) of the fair market value of the
shares on the date of grant of the Reload Option, and the duration of a Reload
Option shall be equal to the unexpired term of the exercised Option on the date
of exercise.

     5. WITHHOLDING TAXES. The Optionee hereby agrees, as a condition to any
exercise of an Option, to provide to the Company an amount sufficient to satisfy
its obligation to withhold certain federal, state and local taxes arising by
reason of such exercise (the "Withholding Amount"), if any, by (a) authorizing
the Company to withhold the Withholding Amount from his cash compensation, or
(b) remitting the Withholding Amount to the Company in cash; provided that to
the extent that the Withholding Amount is not provided by one or a combination
of such methods, the Company may at its election withhold from the Stock
delivered upon exercise of an Option that number of shares having a fair market
value, on the date of exercise, sufficient to eliminate any deficiency in the
Withholding Amount.

     6. NON-ASSIGNABILITY OF OPTION. No Option shall be assignable or
transferable by the Optionee except by will or by the laws of descent and
distribution. During the life of the Optionee, each Option shall be exercisable
only by him, or by a conservator or guardian duly appointed for him by reason of
his incapacity, or by the person appointed by the Optionee in a durable power of
attorney acceptable to the Company's counsel.

     7. COMPLIANCE WITH SECURITIES ACT; LOCK-UP AGREEMENT. The Company shall not
be obligated to sell or issue any shares of Stock or other securities pursuant
to the exercise of an Option unless the shares of Stock or other securities with
respect to which the Option is being exercised are at that time effectively
registered or exempt from registration under the Securities Act of 1933, as
amended, and applicable state securities laws. In the event shares or other
securities shall be issued which shall not be so registered, the Optionee hereby
represents, warrants and agrees that he will receive such shares or other
securities for investment and not with a view to their resale or distribution,
and will execute an appropriate investment letter satisfactory to the Company
and its counsel. The Optionee further hereby agrees that as a condition
precedent to the purchase of shares upon exercise of an Option, he will execute
an agreement in a form acceptable to the Company to the effect that the shares
shall be subject to any underwriter's lock-up agreement in connection with a
public offering of any securities of the Company that may from time to time
apply to shares held by officers and employees of the Company, and such
agreement or a successor agreement must be in full force and effect.

     8. LEGENDS. The Optionee hereby acknowledges that the stock certificate or
certificates evidencing shares of Stock or other securities issued pursuant to
any exercise of an Option may bear a legend setting forth the restrictions on
their transferability described in Section 7 hereof.

                                      - 3 -
<Page>

     9. RIGHTS AS STOCKHOLDER. The Optionee shall have no rights as a
stockholder with respect to any shares covered by an Option until the date of
issuance of a stock certificate to him for such shares. No adjustment shall be
made for dividends or other rights for which the record date is prior to the
date such stock certificate is issued.

     10. TERMINATION OR AMENDMENT OF PLAN. The Board may terminate or amend the
Plan at any time. No such termination or amendment will affect rights and
obligations under an Option to the extent it is then in effect and unexercised.

     11. EFFECT UPON EMPLOYMENT. Nothing in any Option or the Plan shall be
construed to impose any obligation upon the Company or any Subsidiary, as
defined in the Plan, to employ the Optionee or to retain the Optionee in its
employ or to engage or retain the services of the Optionee.

     12. TIME FOR ACCEPTANCE. Unless the Optionee shall evidence his acceptance
of this Option by execution of the Schedule within thirty (30) days after its
delivery to him, this Option Agreement shall be null and void.

     13. RIGHT OF REPAYMENT. In the event that the Optionee accepts employment
with a competitor of the Company within two (2) years after the date of exercise
of an Option or any portion of it, the Optionee shall pay to the Company an
amount equal to the excess of the fair market value of the shares as to which
the Option was exercised on that date, over the price paid for such shares;
provided, however, that the Committee in its discretion may release the Optionee
from the requirement to make such payment, if the Committee determines that the
Optionee's acceptance of such employment is not inimical to the best interests
of the Company. The Company may deduct the amount of payment due under the
preceding sentence from any compensation or other amount payable by the Company
to the Optionee. This Section 13 shall not apply to an Optionee if the
Optionee's Relationship with the Company is terminated on or before the first
anniversary of the Effective Date. For purposes of this Section 13, the term
"Company" refers to the Company and all Subsidiaries.

     14. GENERAL PROVISIONS.

          (a)  AMENDMENT; WAIVERS. This Option Agreement, including the Plan,
     contains the full and complete understanding and agreement of the parties
     hereto as to the subject matter hereof, and except as otherwise permitted
     by the express terms of the Plan and this Option Agreement, it may not be
     modified or amended, nor may any provision hereof be waived, without a
     further written agreement duly signed by each of the parties; provided,
     however, that a modification or amendment that does not materially diminish
     the rights of the Optionee hereunder, as they may exist immediately before
     the effective date of the modification or amendment, shall be effective
     upon written notice of its provisions to the Optionee. The waiver by either
     of the parties hereto of any provision hereof in any instance shall not
     operate as a waiver of any other provision hereof or in any other instance.

                                      - 4 -
<Page>

          (b)  BINDING EFFECT. This Option Agreement shall inure to the benefit
     of and be binding upon the parties hereto and their respective heirs,
     executors, administrators, representatives, successors and assigns.

          (c)  GOVERNING LAW. This Option Agreement shall be governed by and
     construed in accordance with the laws of the Commonwealth of Massachusetts.

          (d) CONSTRUCTION. This Option Agreement is to be construed in
     accordance with the terms of the Plan. In case of any conflict between the
     Plan and this Option Agreement, the Plan shall control. The titles of the
     sections of this Option Agreement and of the Plan are included for
     convenience only and shall not be construed as modifying or affecting their
     provisions. The masculine gender shall include both sexes; the singular
     shall include the plural and the plural the singular unless the context
     otherwise requires.

          (e)  NOTICES. Any notice in connection with this Option Agreement
     shall be deemed to have been properly delivered if it is in writing and is
     delivered in hand or by facsimile or sent by registered mail, postage
     prepaid, to the party addressed as follows, unless another address has been
     substituted by notice so given:

     To the Optionee:      To his address as set forth on the Schedule

     To the Company:       Iron Mountain Incorporated
                           745 Atlantic Avenue
                           Boston, Massachusetts 02111
                           Attn: Chief Financial Officer

     Copy to:              Sullivan & Worcester LLP
                           One Post Office Square
                           Boston, Massachusetts 02109
                           Attn: David A. Guadagnoli, Esq.

     IN WITNESS WHEREOF, the Company has caused this Option Agreement to be
executed by its officer thereunto duly authorized, and its corporate seal to be
affixed as of the date set forth below.

(Corporate Seal)                                 IRON MOUNTAIN INCORPORATED

                                                 By:
                                                     ------------------------
                                                 Title:
                                                        ---------------------

Attest:

----------------------
Secretary

                                      - 5 -
<Page>

     Exhibit 1 to Amended and Restated Non-Qualified Stock Option Agreement

Iron Mountain Incorporated
745 Atlantic Avenue
Boston, Massachusetts 02111

RE:  EXERCISE OF NON-QUALIFIED OPTION UNDER IRON MOUNTAIN INCORPORATED 1995
     STOCK INCENTIVE PLAN

Gentlemen:

     The undersigned hereby elects to exercise the stock option granted to
___________ on _______________, 19__ by and to the extent of purchasing ________
shares of the Common Stock of Iron Mountain Incorporated for the option price of
$_________ per share, subject to the terms and conditions of the Amended and
Restated Non-Qualified Stock Option Agreement and Non-Qualified Stock Option
Schedule between _________________ and Iron Mountain Incorporated dated as of
_________, 19__ (together the "Agreement").

     The undersigned encloses herewith payment, in cash or in such other
property as is permitted under the Plan, of the purchase price for said shares.
IF THE UNDERSIGNED IS MAKING PAYMENT OF ANY PART OF THE PURCHASE PRICE BY
DELIVERY OF SHARES OF STOCK OF IRON MOUNTAIN INCORPORATED, HE HEREBY CONFIRMS
THAT HE HAS INVESTIGATED AND CONSIDERED THE POSSIBLE INCOME TAX CONSEQUENCES TO
HIM OF MAKING SUCH PAYMENTS IN THAT FORM.

     The undersigned hereby agrees to provide to Iron Mountain Incorporated an
amount sufficient to satisfy its obligation to withhold certain taxes, in
accordance with the Agreement.

     The undersigned hereby agrees to execute any securities lock-up agreement
currently in effect between one or more underwriters and shareholders of the
Company who are officers or employees of the Company or its Subsidiary, and any
successor to that agreement, with regard to the shares acquired upon this
exercise of a stock option granted under the Plan.

     The undersigned hereby specifically confirms to Iron Mountain Incorporated
that he is acquiring the shares for investment and not with a view to their sale
or distribution, and that the shares shall be held subject to all of the terms
and conditions of the Stock Option Agreement.
     Very truly yours,

-----------------------                   --------------------------------------
Date                                      (Signed by
                                                     ---------------------------
                                          or other party duly exercising option)

                                      - 6 -

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