Document:

Exhibit 10.2

 

INDEMNITY ESCROW AGREEMENT

 

ESCROW AGREEMENT (“Agreement”)
dated as of August ____, 2018 by and among Chicken Soup for the Soul Entertainment Inc., a Delaware corporation (“CSSE”),
and each of Adam Mosam (“Mosam”), who is the principal stockholder of Pivotshare, Inc. (“Pivotshare”),
Townsgate Media Fund, LLC, a Delaware limited liability company (“Townsgate”), GGW Investment Partnership No. 1, LP,
a Delaware limited partnership (“GGW” and collectively with Mosam and Townsgate, the “Key Holders”) and
Graubard Miller, as escrow agent (the “Escrow Agent”). Capitalized terms used herein that are not otherwise defined
herein shall have the meanings ascribed to them in the stock purchase agreement by and among CSSE, Pivotshare, the Key Holders
and all of the other stockholders of Pivotshare, dated as of August 14, 2018 (the “Stock Purchase Agreement”).

 

WHEREAS, under the terms
of the Stock Purchase Agreement, (a) CSSE has acquired 100% of the outstanding capital stock of Pivotshare, (b) Pivotshare has
become a wholly owned subsidiary of CSSE and (c) the Key Holders have been issued, as a part of the Purchase Price under the Stock
Purchase Agreement, the following securities of CSSE: (i) 41,778 shares of Series A Preferred Stock issued to Townsgate (the “Townsgate
Preferred Stock”); (ii) 52,222 shares of Series A Preferred Stock issued to GGW (the “GGW Preferred Stock”);
and (iii) 40,000 shares of Series A Preferred issued to Mosam (the “Mosam Preferred Stock”);

 

WHEREAS, 20,889 shares
of the Townsgate Preferred Stock, 26,111 shares of the GGW Preferred Stock and 20,000 shares of the Mosam Preferred Stock (collectively,
the “Escrow Stock”) are being deposited into escrow with the Escrow Agent, pursuant to Section 1.5 of the Stock Purchase
Agreement, to serve as security for the indemnification obligations of the Key Holders under Article VI of the Stock Purchase Agreement;
and

 

WHEREAS, the parties desire
to enter into this Agreement to establish an escrow fund as the sole remedy for the indemnification obligations set forth in Article
VI of the Stock Purchase Agreement.

 

The parties agree as follows:

 

1.            (a)          Concurrently
with the execution hereof, each of the Key Holders (or CSSE, on their behalf) is delivering to the Escrow Agent, to be held in
escrow pursuant to the terms of this Agreement, certificates representing the Escrow Stock in the amounts and names as set forth
in the second “WHEREAS” clause, above. The Escrow Stock delivered to the Escrow Agent during the period such Escrow
Stock is held in escrow under the terms of this Agreement is referred to herein in the aggregate as the “Escrow Fund.”

 

(b)          The
Escrow Agent hereby agrees to act as escrow agent and to hold, safeguard and disburse the Escrow Fund pursuant to the terms and
conditions hereof. It shall treat the Escrow Fund as a trust fund in accordance with the terms of this Agreement. The Escrow Agent’s
duties hereunder shall terminate upon its distribution of the entire Escrow Fund in accordance with this Agreement.

 

    	 	 	 

     

    

 

(c)          Except
as herein provided, the Key Holders shall retain all of their rights as holders of the shares of Escrow Stock until the earlier
of (i) the date such shares are forfeited or returned to CSSE under the terms of this Agreement and (ii) the end of the escrow
period applicable to such shares. The rights retained by the Key Holders with respect to the Escrow Stock, shall include the right
to vote such shares (to the extent votable) and the right to receive any dividends declared and paid by CSSE on its Series A Preferred
Stock. Accordingly, no such dividends shall be deemed part of the Escrow Fund.

 

(d)          Subject
to the Pending Claims Reserve prescribed by Section 3 of this Agreement, to the extent no claims have been made by CSSE on the
Escrow Stock in accordance with this Agreement, the shares of Escrow Stock shall be released from escrow and delivered to the Key
Holders pro ratably within five business days following the 12-month anniversary of the date of this Agreement.

 

(e)          During
the period that any of the shares of Escrow Stock are held in escrow under the terms of this Agreement (the “Escrow Period”)
and, subject to the additional restrictions prescribed by any lock-up provisions contained in the Stock Purchase Agreement, no
sale, transfer or other disposition may be made of any shares while same constitutes Escrow Stock. During the Escrow Period, no
Key Holder shall pledge or grant a security interest in such Key Holder’s shares of Escrow Stock included in the Escrow Fund
or grant a security interest in such Key Holder’s rights therein or under this Agreement.

 

2.            (a)          CSSE
may make a claim for indemnification pursuant to the Stock Purchase Agreement (“Indemnification Claim”) against the
Escrow Fund by giving notice (a “Notice”) to the Key Holders, with a copy to the Escrow Agent, specifying (i) the covenant,
representation, warranty, agreement, undertaking or obligation contained in the Stock Purchase Agreement which it asserts has been
breached or otherwise entitles CSSE to indemnification, (ii) in reasonable detail, the nature and dollar amount of any Indemnification
Claim, and (iii) whether the Indemnification Claim results from a Direct Claim or Third Party Claim. CSSE also shall deliver to
the Escrow Agent (with a copy to the Key Holders), concurrently with its delivery to the Escrow Agent of the Notice, a certification
as to the date on which the Notice was delivered to the Key Holders.

 

(b)          The
Key Holders shall give a notice to CSSE (with a copy to the Escrow Agent and CSSE) (a “Counter Notice”), within 10
days following the date of receipt (as specified in CSSE’s certification) by the Key Holders of a copy of the Notice, disputing
or accepting whether the Indemnification Claim is indemnifiable under the Stock Purchase Agreement. In the event of a dispute,
CSSE and the Key Holders shall attempt to resolve such dispute by voluntary settlement as provided in paragraph 2(c) below. If
no Counter Notice with respect to an Indemnification Claim is received by the Escrow Agent from the Key Holders within such 10-day
period, the Indemnification claim shall be deemed to be an Established Claim (as hereinafter defined).

 

(c)          Upon
delivery by the Key Holders of a Counter Notice to CSSE and the Escrow Agent, CSSE and the Key Holders shall, during the period
of 10 days following the delivery of such Counter Notice or such greater period of time as the parties may agree to in writing
(with a copy to the Escrow Agent), attempt to resolve the dispute in good faith with respect to which the Counter Notice was given.
If CSSE and Key Holders shall reach a settlement with respect to any such dispute, they shall jointly deliver written notice of
such settlement to the Escrow Agent specifying the terms thereof.

 

    	 	-2-	 

     

    

 

(d)          If
CSSE and Key Holders cannot resolve a dispute prior to expiration of the 10-day period referred to in paragraph 2(c), above, or
such longer period as the parties may have agreed to in writing, then such dispute shall be submitted (and either party may submit
such dispute) for arbitration in accordance with Section 8.

 

(e)          As
used in this Agreement, “Established Claim” means any (i) Indemnification Claim deemed established pursuant to paragraph
2(b) above, (ii) Indemnification Claim resolved in favor of CSSE by settlement pursuant to paragraph 2(c) above, resulting in an
award to CSSE, (iii) Indemnification Claim established by the decision of an arbitrator pursuant to paragraph 2(d) above and in
accordance with Section 8, resulting in an award to CSSE, (iv) Third Party Claim that has been sustained by a final determination
(after exhaustion of any appeals) of a court of competent jurisdiction, or (v) Third Party Claim that CSSE and the Key Holders
have jointly notified the Escrow Agent has been settled in accordance with the provisions of the Stock Purchase Agreement. The
aggregate liability for Losses shall not in any event exceed the Escrow Fund, and CSSE shall have no claim against the Key Holders
other than for the Escrow Fund.

 

(f)           (i)          Promptly
after an Indemnification Claim becomes an Established Claim, CSSE and the Key Holders shall jointly deliver a notice to the Escrow
Agent (a “Joint Notice”) directing the Escrow Agent to pay to CSSE, and the Escrow Agent promptly shall deliver the
applicable portion of the Escrow Fund to CSSE (based on a value for each share of $25.00 and the amount of the Established Claims
(or, if at such time there remains in the Escrow Fund less than the full amount so payable, the full amount remaining in the Escrow
Fund).

 

(ii)         Payment
of an Established Claim shall be made from Escrow Shares pro rata from the account maintained on behalf of each Key Holder. For
purposes of each payment, each share of Escrow Stock shall be valued at $25.00 (subject to adjustment for any stock split or other
capital adjustment effecting all outstanding shares of Series A Preferred Stock as a whole). The Escrow Agent shall transfer to
CSSE out of the Escrow Fund that number of shares of Escrow Stock necessary to satisfy each Established Claim, as set out in the
Joint Notice. Any dispute between CSSE and Key Holders concerning the calculation of the amounts payable from the Escrow Fund or
the number of shares necessary to satisfy any Established Claim, or any other dispute regarding a Joint Notice, shall be resolved
between CSSE and Key Holders in accordance with the procedures specified in paragraph 2(d), above, and shall not involve the Escrow
Agent. Each transfer of shares in satisfaction of an Established Claim shall be made by the Escrow Agent delivering to CSSE one
or more stock certificates held in each Key Holder’s account evidencing not less than such Key Holder’s pro rata portion
of the aggregate number of shares specified in the Joint Notice, together with assignments separate from certificate executed in
blank by such Key Holder and completed by the Escrow Agent in accordance with instructions included in the Joint Notice. Upon receipt
of the stock certificates and assignments, CSSE shall deliver to the Escrow Agent new certificates representing the number of shares
owned by each Key Holder after such payment. The parties hereto (other than the Escrow Agent) agree that the foregoing right to
make payments of Established Claims in shares of Escrow Stock may be made notwithstanding any other agreements restricting or limiting
the ability of any Key Holder to sell any shares of Escrow Stock or otherwise. CSSE and the Key Holders shall be required to exercise
utmost good faith in all matters relating to the preparation and delivery of each Joint Notice.

 

    	 	-3-	 

     

    

 

3.            (a)          If,
at the end of the Escrow Period with respect to shares of Escrow Stock, there are any Indemnification Claims with respect to which
Notices have been received but which have not been resolved pursuant to Section 2 hereof or in respect of which the Escrow Agent
has not been notified of, and received a copy of, a final determination (after exhaustion of any appeals) by a court of competent
jurisdiction, as the case may be (in either case, “Pending Claims”), and which, if resolved or finally determined in
favor of CSSE, would result in a payment to CSSE, the Escrow Agent shall retain in the Pending Claims Reserve that number of shares
of Escrow Stock having value (in accordance with Section 2(f)(ii), above) equal to the dollar amount equal to the Indemnifiable
Losses for which indemnification is sought in such Indemnification Claim, allocated pro rata from the account maintained on behalf
of each Key Holder. Thereafter, if any Pending Claim becomes an Established Claim, CSSE and Key Holders shall deliver to the Escrow
Agent a Joint Notice directing the Escrow Agent to deliver to CSSE the number of shares in the Pending Claims Reserve in respect
thereof determined in accordance with paragraph 2(f) above and to deliver to each Key Holder the remaining shares in the Pending
Claims Reserve allocated to such Pending Claim, all as specified in a Joint Notice. If any Pending Claim is resolved against CSSE,
CSSE and Key Holders shall deliver to the Escrow Agent a Joint Notice directing the Escrow Agent to pay to each Key Holder his
pro rata portion of the number of shares allocated to such Pending Claim in the Pending Claims Reserve.

 

(b)          At
the end of the Escrow Period applicable to shares of Escrowed Stock, upon receipt of a Joint Notice, the Escrow Agent shall distribute
and deliver to each Key Holder certificates representing the remaining shares of Escrow Stock then in such Key Holder’s account
in the Escrow Fund other than the shares in the Pending Claims Reserve. Upon the subsequent resolution of a Claim for which shares
remain in the Pending Claims Reserve, upon receipt of a Joint Notice, the Escrow Agent shall distribute and deliver such shares
to CSSE, if the Claim is resolved in favor of CSSE, or to the Key Holders pro rata to the accounts maintained for them, if the
Claim is resolved against CSSE. Upon resolution of all Pending Claims, CSSE and Key Holders shall deliver to the Escrow Agent a
Joint Notice directing the Escrow Agent to pay to each Key Holder the remaining portion of his or her account in the Escrow Fund.

 

(c)          As
used herein, the “Pending Claims Reserve” shall mean, at the time any such determination is made, that number of shares
of Escrow Stock in the Escrow Fund having a value (calculated in accordance with Section 2(f)(ii), above, equal to the Indemnifiable
Losses claimed to be due with respect to all Pending Claims (as shown in the Notices of such Claims).

 

4.            The
Escrow Agent, CSSE and Key Holders shall cooperate in all respects with one another in the calculation of any amounts determined
to be payable to CSSE and the Key Holders in accordance with this Agreement and in implementing the procedures necessary to affect
such payments.

 

    	 	-4-	 

     

    

 

5.            (a)          The
Escrow Agent undertakes to perform only such duties as are expressly set forth herein. It is understood that the Escrow Agent is
not a trustee or fiduciary and is acting hereunder merely in a ministerial capacity.

 

(b)          The
Escrow Agent shall not be liable for any action taken or omitted by it in good faith and in the exercise of its own best judgment,
and may rely conclusively and shall be protected in acting upon any order, notice, demand, certificate, opinion or advice of counsel
(including counsel chosen by the Escrow Agent), statement, instrument, report or other paper or document (not only as to its due
execution and the validity and effectiveness of its provisions, but also as to the truth and acceptability of any information therein
contained) which is believed by the Escrow Agent to be genuine and to be signed or presented by the proper person or persons. The
Escrow Agent shall not be bound by any notice or demand, or any waiver, modification, termination or rescission of this Agreement
unless evidenced by a writing delivered to the Escrow Agent signed by the proper party or parties and, if the duties or rights
of the Escrow Agent are affected, unless it shall have given its prior written consent thereto.

 

(c)          The
Escrow Agent’s sole responsibility upon receipt of any notice requiring any payment to CSSE pursuant to the terms of this
Agreement or, if such notice is disputed by CSSE or Key Holders, the settlement with respect to any such dispute, whether by virtue
of joint resolution, arbitration or determination of a court of competent jurisdiction, is to pay to CSSE the amount specified
in such notice, and the Escrow Agent shall have no duty to determine the validity, authenticity or enforceability of any specification
or certification made in such notice.

 

(d)          The
Escrow Agent shall not be liable for any action taken by it in good faith and believed by it to be authorized or within the rights
or powers conferred upon it by this Agreement, and may consult with counsel of its own choice and shall have full and complete
authorization and indemnification under Section 5(g), below, for any action taken or suffered by it hereunder in good faith and
in accordance with the opinion of such counsel.

 

(e)          The
Escrow Agent may resign at any time and be discharged from its duties as escrow agent hereunder by its giving the other parties
hereto written notice and such resignation shall become effective as hereinafter provided. Such resignation shall become effective
at such time that the Escrow Agent shall turn over the Escrow Fund to a successor escrow agent appointed jointly by CSSE and Key
Holders. If no new escrow agent is so appointed within the 60-day period following the giving of such notice of resignation, the
Escrow Agent may deposit the Escrow Fund with any court it reasonably deems appropriate. The Escrow Agent shall resign and be discharged
from its duties as escrow agent hereunder if so requested in writing at any time by the parties hereto, jointly, provided, however,
that such resignation shall become effective only upon acceptance of appointment by a successor escrow agent as provided in this
Section 5(e).

 

    	 	-5-	 

     

    

 

(f)           The
Escrow Agent shall be indemnified and held harmless by CSSE from and against any expenses, including counsel fees and disbursements,
or loss suffered by the Escrow Agent in connection with any action, suit or other proceeding involving any claim which in any way,
directly or indirectly, arises out of or relates to this Agreement, the services of the Escrow Agent hereunder, or the Escrow Fund
held by it hereunder, other than expenses or losses arising from the gross negligence or willful misconduct of the Escrow Agent.
Promptly after the receipt by the Escrow Agent of notice of any demand or claim or the commencement of any action, suit or proceeding,
the Escrow Agent shall notify the other parties hereto in writing. In the event of the receipt of such notice, the Escrow Agent,
in its sole discretion, may commence an action in the nature of interpleader in the any state or federal court located in New York
County, State of New York.

 

(g)          The
Escrow Agent shall be entitled to reimbursement from CSSE for all expenses paid or incurred by it in the administration of its
duties hereunder including, but not limited to, all counsel, advisors’ and agents’ fees and disbursements and all taxes
or other governmental charges.

 

(h)          From
time to time on and after the date hereof, CSSE and Key Holders shall deliver or cause to be delivered to the Escrow Agent such
further documents and instruments and shall do or cause to be done such further acts as the Escrow Agent shall reasonably request
to carry out more effectively the provisions and purposes of this Agreement, to evidence compliance herewith or to assure itself
that it is protected in acting hereunder.

 

(i)          Notwithstanding
anything herein to the contrary, the Escrow Agent shall not be relieved from liability hereunder for its own gross negligence or
its own willful misconduct.

 

6.            This
Agreement expressly sets forth all the duties of the Escrow Agent with respect to any and all matters pertinent hereto. No implied
duties or obligations shall be read into this Agreement against the Escrow Agent. The Escrow Agent shall not be bound by the provisions
of any agreement among the parties hereto except this Agreement and shall have no duty to inquire into the terms and conditions
of any agreement made or entered into in connection with this Agreement, including, without limitation, the Stock Purchase Agreement.

 

7.            This
Agreement shall inure to the benefit of and be binding upon the parties and their respective heirs, successors, assigns and legal
representatives shall be governed by and construed in accordance with the law of New York applicable to contracts made and to be
performed therein. This Agreement cannot be changed or terminated except by a writing signed by CSSE, the Escrow Agent and a majority
of the Key Holders.

 

8.            All
disputes arising under this Agreement between CSSE and Key Holders, including a dispute arising from a party’s failure or
refusal to sign a Joint Notice, shall be submitted to arbitration to the American Arbitration Association in New York City. CSSE
and Key Holders each hereby consents to the exclusive jurisdictions of the federal and state courts sitting in New York County,
State of New York, with respect to any claim or controversy arising out of this Agreement. Service of process in any action or
proceeding brought against CSSE or Key Holders in respect of any such claim or controversy may be made upon it by registered mail,
postage prepaid, return receipt requested, at the address specified in Section 10, with copies delivered by nationally recognized
overnight carrier to Graubard Miller, The Chrysler Building, 405 Lexington Avenue, New York, N.Y. 10174, Attention: David Alan
Miller, Esq., and to Stradling Yocca Carlson & Rauth, 660 Newport Center Drive, Suite 1600,| Newport Beach, CA 92660,
Attention: Mark Skaist, Esq.

 

    	 	-6-	 

     

    

 

9.            [Reserved]

 

10.          All
notices and other communications under this Agreement shall be in writing and shall be deemed given if given by hand or delivered
by nationally recognized overnight carrier, or if given by telecopier and confirmed by mail (registered or certified mail, postage
prepaid, return receipt requested), to the respective parties at the addresses indicated in the Stock Purchase Agreement (with
copies to their counsel as indicated in the Stock Purchase Agreement) or to such other person or address as any of the parties
hereto shall specify by notice in writing to all the other parties hereto.

 

11.          (a)          If
this Agreement requires a party to deliver any notice or other document, and such party refuses to do so, the matter shall be submitted
to arbitration pursuant to paragraph 2(d) of this Agreement.

 

(b)          All
notices delivered to the Escrow Agent shall refer to the provision of this Agreement under which such notice is being delivered.

 

(c)          This
Agreement may be executed in any number of counterparts, each of which shall be deemed to be an original instrument and all of
which together shall constitute a single agreement.

 

[Signatures are on following page]

 

    	 	-7-	 

     

    

 

IN WITNESS WHEREOF, each
of the parties hereto has duly executed this Agreement on the date first above written.

 

	 	CHICKEN SOUP FOR THE SOUL ENTERTAINMENMT INC.

 

	 	By:	 

	 	Name:	 

	 	Title:	 

 

	 	KEY HOLDERS:

  

	 	 
	 	ADAM MOSAM, Individually

 

	 	TOWNSGATE MEDIA FUND, LLC

 

	 	By:	 

	 	Name:	 

	 	Title:	 

 

	 	GGW INVESTMENT PARTNERSHIP NO. 1, LP

 

	 	By:	 

	 	Name:	 

	 	Title:	 

 

	 	ESCROW AGENT:
	 	 
	 	GRAUBARD MILLER

 

	 	By:	 

	 	Name:	 

	 	Title:	 

 

    	 	-8-EX-10.1

 Exhibit 10.1 

CIVITAS SOLUTIONS, INC. 
 August 15,
2018 
 David M. Petersen 
  

	 	Re:	 Retirement Letter Agreement and Release 

Dear David: 
 This letter agreement (this
“Letter Agreement”) will confirm our understanding with you regarding your retirement from Civitas Solutions, Inc. and its direct and indirect subsidiaries (collectively, the “Company”). 

1.  Retirement.    Your last day of work with the Company and your retirement date will be
September 30, 2018 (your “Retirement Date”). You will resign as President, Redwood Operating Group, and you will execute such additional documents as requested by the Company to evidence the foregoing. Your Retirement Date will
be the termination date of your employment for purposes of active participation in and coverage under all benefit plans and programs sponsored by or through the Company or its affiliates and will be a “Separation from Service” within the
meaning of Treas. Reg. §409A-1(h). Prior to the Retirement Date, your employment shall continue to be governed in all respects by that certain Employment Agreement by and between you and the Company dated
September 17, 2014 (the “Employment Agreement”). In the event that you do not remain employed with the Company through the Retirement Date, the termination of your employment shall be governed exclusively by the Employment
Agreement and not this Letter Agreement, and this Letter Agreement shall have no further force or effect. 

2.  Retirement Benefits.    In consideration for your execution of a general release of claims as
provided in paragraph 7 hereof, your continued compliance with your post-termination obligations under the Employment Agreement, and the other promises contained herein, following your Retirement Date, you will receive the severance benefits
described in Section 6(b) of the Employment Agreement in accordance with all of the terms and conditions thereof. For purposes of clarity, you are a “Specified Employee” (as defined under Section 409A of the US Internal Revenue
Code) and accordingly the severance benefits described in Section 6(b) of the Employment Agreement may be delayed in accordance with the requirements of Section 409A of the US Internal Revenue Code. 

3.  No Other Compensation or Benefits.    As of the Retirement Date, all salary payments (except
for any salary payment for accrued vacation or expense reimbursement remaining unpaid for the period through the Retirement Date) will stop. You acknowledge that other than as expressly set forth herein, the Company will not, and has no obligation
to, make any additional or future contributions to your account maintained pursuant to the terms of the Executive Deferred Compensation Plan. You acknowledge that, except as expressly provided in this Letter Agreement or as otherwise required by
applicable law, you will not receive any additional compensation, severance or other benefits of any kind following the Retirement Date. 
  

 4.  Registration Rights Agreement.    As of
January 1, 2019, you will no longer be covered by and subject to the rights and obligations of that certain First Amended and Restated Registration Rights Agreement dated as of October 1, 2015 between the Company, Vestar Capital
Partners V, L.P. and the other parties listed therein (the “Registration Rights Agreement”). 

5.  Equity Treatment.    You acknowledge and agree that the awards granted to you under the
Company’s 2014 Omnibus Incentive Plan (the “Plan”) that currently remain outstanding and subject to awards and are scheduled to vest prior to December 31, 2018 are the following: 

 

							
	 Grant
Date
	  	Vest Date(s)	  	Type of Award	  	 # of shares that remain

subject to the Award

	 	 	 	 
	
January 13, 2016
	  	12/3/18	  	Time-Based RSU	  	1,594
	 	 	 	 
	 January 13, 2016
	  	12/3/18	  	NQSO	  	2,172
	 	 	 	 
	
December 9, 2016
	  	12/6/18	  	Time-Based RSU	  	2,346
	 	 	 	 
	 December 9, 2016
	  	12/6/18	  	NQSO	  	3,054
	 	 	 	 
	
December 8, 2017
	  	12/8/18	  	Time-Based RSU	  	2,105
	 	 	 	 
	
December 8, 2017
	  	12/8/18	  	NQSO	  	2,886

 Provided that you comply with the terms of this Agreement, you will continue to have the opportunity to vest
in all outstanding time-based restricted stock units and non-qualified stock options under the Plan through December 31, 2018. Your Retirement Date shall not constitute a “Termination of
Employment” for purposes of such awards, but such “Termination of Employment” will instead be December 31, 2018. With respect to your outstanding Non-qualified stock options under the Plan,
and notwithstanding anything to the contrary in the applicable grant agreements, you shall have until January 30, 2019 to exercise the Non-qualified stock options granted on September 16, 2014 (the
“2014 NQSO”) and until March 1, 2019 to exercise any other awards that are vested at such time; provided, however that in no event will any option be exercisable beyond the stated term of such option as provided in the
applicable grant agreement. In addition, the vesting of performance restricted stock units issued to you shall vest according to the agreements governing the performance restricted stock units, and you will be entitled to any payment upon completion
of the performance periods as set forth in the award agreements. 
 6.  Release.    Any
and all amounts payable and benefits or additional rights contemplated by paragraph 2 and 5 hereof will only be payable if you deliver to the Company and do not revoke a general release of claims in favor of the Company in the form attached on
Exhibit A hereto. Such release must be executed and delivered (and no longer subject to revocation, if applicable) by you within sixty (60) days following the Retirement Date. 

  
 2 

 7.  Restrictive Covenants; Survival.    You
hereby (a) reaffirm the rights and obligations under Sections 7 through 10 of the Employment Agreement, and (b) understand, acknowledge and agree that such rights and obligations will survive your retirement from the Company and remain in
full force and effect in accordance with all of the terms and conditions thereof. While your obligations under Sections 7 through 10 of the Employment Agreement remain in force, you may request the written approval of the Board to serve as an
officer, director, agent or employee of another business enterprise. Notwithstanding the restrictions set forth in Section 9 of the Employment Agreement, you may retain your current Company-issued laptop, a copy of your contacts database and
copies of diaries, calendars and personal papers related to your terms and conditions of employment, participation in employee benefits, expense reimbursements and tax reporting and filing, provided, however that all Confidential Information is
removed from any device prior to your Retirement Date. 
 8.  Mutual Nondisparagement.    You
hereby agree not to make false, disparaging or defamatory statements in public or in private regarding the Company or its officers, directors, employees, shareholders, agents or products at any time following the Retirement Date. The Company hereby
agrees that it will direct its executive officers and directors, while employed by the Company or serving as a director of the Company, not to make any false, disparaging or defamatory statements in public or in private about you or otherwise
disparage you in any manner that is likely to be harmful to your business reputation. The foregoing will not be violated by truthful statements in response to legal process, required governmental testimony or filings, or administrative or arbitral
proceedings (including, without limitation, depositions in connection with such proceedings), and the foregoing limitation on the Company’s executive officers and directors will not be violated by statements that they in good faith believe are
necessary or appropriate to make in connection with performing their duties and obligations to the Company. 

9.  Governing Law.    This Letter Agreement will be governed by, and construed under and in
accordance with, the internal laws of the Commonwealth of Massachusetts, without regard to the choice of law rules thereof. 

10.  Tax Matters.    The Company may withhold from any and all amounts payable under this Letter
Agreement such federal, state, local or foreign taxes as may be required to be withheld pursuant to any applicable law or regulation. The intent of the parties is that payments and benefits contemplated under this Letter Agreement either comply
with, or be exempt from, the requirements of Internal Revenue Code Section 409A. To the extent that the payments and benefits contemplated by this Letter Agreement are not exempt from the requirements of Internal Revenue Code Section 409A,
this Letter Agreement is intended to comply with the requirements of Internal Revenue Code Section 409A to the maximum extent possible, and shall be limited, construed and interpreted in accordance with such intent. You and the Company hereby
agree that your retirement on the Retirement Date will constitute a “separation from service” within the meaning of Internal Revenue Code Section 409A. 

11.  Entire Agreement.    Except as otherwise expressly provided herein, this Letter Agreement and
the exhibit attached hereto constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersede any and all prior agreements or understandings between you and the Company with respect to the subject
matter hereof, whether written or oral (including, without limitation, the Employment Agreement). This Letter 

  
 3 

 
Agreement will bind the heirs, personal representatives, successors and assigns of both you and the Company, and inure to the benefit of both you and the Company, and their respective heirs,
successors and assigns, provided that you may not assign your rights or obligations hereunder. This Letter Agreement may be amended or modified only by a written instrument executed by you and the Company. 

[REMAINDER OF PAGE INTENTIONALLY LEFT BLANK] 
  

  
 4 

 If this Letter Agreement accurately reflects your understanding as to the terms and
conditions of your retirement from the Company, please sign and date one copy of this Letter Agreement in the space provided below and return the same to me for the Company’s records. 

Very truly yours, 
  

			
		 	CIVITAS SOLUTIONS, INC.
		
	By:	 	/s/ Bruce F. Nardella
		
	Name:	 	Bruce F. Nardella
		
	Title:	 	President and Chief Executive Officer

  

			
	 VESTAR CAPITAL PARTNERS V, LLP

(with respect to Paragraph 4 only)

		
	By:	 	/s/ Chris Durbin
		
	Name:	 	Chris Durbin
		
	Title:	 	Managing Director

  
 The above terms and conditions
accurately reflect our understanding regarding the terms and conditions of my retirement from the Company, and I hereby confirm my agreement to the same. 
  

							
	Dated:	    	August 15,	 	2018	 	 /s/ David M. Petersen

		    		 		 	David M. Petersen

 Retirement Letter Agreement Signature Page 

 EXHIBIT A 

GENERAL RELEASE BY DAVID M. PETERSEN 

I, David M. Petersen, in consideration of and subject to the performance by Civitas Solutions, Inc. (together with its subsidiaries, the
“Company”), of its obligations under the Retirement Letter Agreement by and between the Company and me dated as of August     , 2018 (the “Agreement”), do hereby release and forever
discharge as of the date hereof the Company and its respective affiliates, subsidiaries and direct or indirect parent entities and all present, former and future directors, officers, agents, representatives, employees, successors and assigns of the
Company and/or its respective affiliates, subsidiaries and direct or indirect parent entities (collectively, the “Released Parties”) to the extent provided below (this “General Release”). The Released Parties are
intended to be third-party beneficiaries of this General Release, and this General Release may be enforced by each of them in accordance with the terms hereof in respect of the rights granted to such Released Parties hereunder. Terms used herein but
not otherwise defined shall have the meanings given to them in the Agreement. 
 1. I understand that any payments or benefits paid or
granted to me under paragraph 2 of the Agreement represent, in part, consideration for signing this General Release and are not salary, wages or benefits to which I was already entitled. I understand and agree that I will not receive the
payments and benefits specified in paragraph 2 or 5 of the Agreement unless I execute this General Release and do not revoke this General Release within the time period permitted hereafter. Such payments and benefits will not be considered
compensation for purposes of any employee benefit plan, program, policy or arrangement maintained or hereafter established by the Company or its affiliates. 

2. Except as provided in paragraphs 4 and 5 below and except for the provisions of the Agreement which expressly survive my retirement from
the Company, I knowingly and voluntarily (for myself, my heirs, executors, administrators and assigns) release and forever discharge the Company and the other Released Parties from any and all claims, suits, controversies, actions, causes of action,
cross-claims, counter-claims, demands, debts, compensatory damages, liquidated damages, punitive or exemplary damages, other damages, claims for costs and attorneys’ fees, or liabilities of any nature whatsoever in law and in equity, both past
and present (through the date that this General Release becomes effective and enforceable) and whether known or unknown, suspected, or claimed against the Company or any of the Released Parties which I, my spouse, or any of my heirs, executors,
administrators or assigns, may have, by reason of any matter, cause, or thing whatsoever, from the beginning of my initial dealings with the Company to the date of this General Release, and particularly, but without limitation of the foregoing
general terms, any claims arising from or relating in any way to my employment relationship with the Company, the terms and conditions of that employment relationship, and the termination of that employment relationship (including, but not limited
to, any allegation, claim or violation, arising under: Title VII of the Civil Rights Act of 1964, as amended; the Civil Rights Act of 1991; the Age Discrimination in Employment Act of 1967, as amended (including the Older Workers Benefit Protection
Act); the Equal Pay Act of 1963, as amended; the Americans with Disabilities Act of 1990; the Family and Medical Leave Act of 1993; the Worker Adjustment Retraining and Notification Act; the Employee Retirement Income Security Act of 1974; any
applicable Executive Order Programs; the Fair Labor Standards Act; 

  
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or their state or local counterparts; or under any other federal, state or local civil or human rights law, or under any other local, state, or federal law, regulation or ordinance; or under any
public policy, contract or tort, or under common law; or any other claim arising under any policies, practices or procedures of the Company; or any claim for wrongful discharge, breach of contract, infliction of emotional distress, defamation; or
any claim for costs, fees, or other expenses, including attorneys’ fees incurred in these matters) (all of the foregoing collectively referred to herein as the “Claims”). 

3. I represent that I have made no assignment or transfer of any right, claim, demand, cause of action, or other matter covered by paragraph 2
above. 
 4. I agree that this General Release does not waive or release any rights or claims that I may have under the Age Discrimination
in Employment Act of 1967 which arise after the date I execute this General Release. I acknowledge and agree that my retirement from employment with the Company in compliance with the terms of the Agreement shall not serve as the basis for any claim
or action (including, without limitation, any claim under the Age Discrimination in Employment Act of 1967). 
 5. I agree that I hereby
waive all rights to sue or obtain equitable remedial or punitive relief from any or all Released Parties of any kind whatsoever in respect of any Claim, including, without limitation reinstatement back pay, front pay, and any form of injunctive
relief. Notwithstanding the above, I further acknowledge that I am not waiving and am not being require to waive any right that cannot be waived under law, including the right to file an administrative charge or participate in an administrative
investigation or proceeding; provided, however, that I disclaim and waive any right to share or participate in any monetary award resulting from the prosecution of such charge or investigation or proceeding. Additionally, I am not
waiving (i) any right to the severance or related benefits to which I am entitled under the Agreement (including without limitation the severance benefits described in Section 6(b) of the Employment Agreement by and between the Company and
me dated September 17, 2014), (ii) any right to vested benefits under any Company-sponsored employee benefit plan in which I participated during my employment; (iii) any claim relating to directors’ and officers’ liability
insurance coverage or any right of indemnification under the Company’s organizational documents, (iv) my rights as an equity holder of the Company or its affiliates, or (v) any claims which by law cannot be waived in a private
agreement between employer and employee including, but not limited to, the right to file a charge with, cooperate with or participate in an investigation conducted or overseen by a governmental agency such as the Securities and Exchange Commission,
the Office of Inspector General or the Equal Employment Opportunity Commission (collectively, the “Excluded Claims”). Nothing in this Release is intended to prohibit or restrict your right to file a charge with, or participate in a
charge by, the Equal Employment Opportunity Commission; provided, however, that you hereby waive the right to recover any monetary damages or other relief against any Released Parties. Nothing in this Release or paragraph 7 of the
Agreement shall prohibit or restrict any party or their respective attorneys from: (a) making any disclosure of relevant and necessary information or documents in any action, investigation, or proceeding relating to this Release, or as required
by law or legal process, including with respect to possible violations of law; (b) participating, cooperating, or testifying in any action, investigation, or proceeding with, or 

  
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providing information to, any governmental agency or legislative body, any self-regulatory organization, and/or pursuant to the Sarbanes-Oxley Act; or (c) accepting any U.S. Securities and
Exchange Commission awards. In addition, nothing in this Release prohibits or restricts you, the Company, or any Released Parties from initiating communications with, or responding to any inquiry from, any regulatory or supervisory authority
regarding any good faith concerns about possible violations of law or regulation. Pursuant to 18 U.S.C. § 1833(b), you will not be held criminally or civilly liable under any Federal or State trade secret law for the disclosure
of a trade secret of the Company or its subsidiaries or affiliates that (A) is made (x) in confidence to a Federal, State, or local government official, either directly or indirectly, or to your attorney and (y) solely for the purpose
of reporting or investigating a suspected violation of law; or (B) is made in a complaint or other document that is filed under seal in a lawsuit or other proceeding. If you file a lawsuit for retaliation by the Company for reporting a
suspected violation of law, you may disclose the trade secret to your attorney and use the trade secret information in the court proceeding, if you file any document containing the trade secret under seal, and do not disclose the trade secret,
except pursuant to court order. Nothing in this Release is intended to conflict with 18 U.S.C. § 1833(b) or create liability for disclosures of trade secrets that are expressly allowed by such section. 

6. In signing this General Release, I acknowledge and intend that it shall be effective as a bar to each and every one of the Claims
hereinabove mentioned or implied other than the Excluded Claims. I expressly consent that this General Release shall be given full force and effect according to each and all of its express terms and provisions, including those relating to unknown
and unsuspected Claims (notwithstanding any state or local statute that expressly limits the effectiveness of a general release of unknown, unsuspected and unanticipated Claims), if any, as well as those relating to any other Claims hereinabove
mentioned or implied. I acknowledge and agree that this waiver is an essential and material term of this General Release and that without such waiver the Company would not have agreed to the terms of the Agreement. I further agree that in the event
I should bring a Claim seeking damages against the Company, or in the event I should seek to recover against the Company in any Claim brought by a governmental agency on my behalf, this General Release shall serve as a complete defense to such
Claims to the maximum extent permitted by law. 
 7. Neither this General Release, nor the furnishing of the consideration for this General
Release, shall be deemed or construed at any time to be an admission by the Company, any Released Party or myself of any improper or unlawful conduct. 

8. I agree that if I violate this General Release by suing the Company or the other Released Parties related to any Claims, I will pay all
reasonable costs and expenses of defending against the suit incurred by the Released Parties, including reasonable attorneys’ fees. 

9. I represent that I am not aware of any claim by me other than the claims that are released by this General Release. I acknowledge that I
may hereafter discover claims or facts in addition to or different than those which I now know or believe to exist with respect to the subject matter of the release set forth in paragraph 2 above and which, if known or suspected at the time of
entering into this General Release, may have materially affected this General Release and my decision to enter into it. 

  
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 10. Notwithstanding anything in this General Release to the contrary, this General Release
shall not relinquish, diminish or in any way affect any rights or claims arising out of any breach by the Company or by any Released Party of the Agreement after the date hereof. 

11. Whenever possible, each provision of this General Release shall be interpreted in, such manner as to be effective and valid under
applicable law, but if any provision of this General Release is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any
other provision or any other jurisdiction, but this General Release shall be reformed, construed and enforced in such jurisdiction as if such invalid, illegal or unenforceable provision had never been contained herein. 

BY SIGNING THIS GENERAL RELEASE, I REPRESENT AND AGREE THAT: 
  

	 	1.	 I HAVE READ IT CAREFULLY; 

 

	 	2.	 I UNDERSTAND ALL OF ITS TERMS AND KNOW THAT I AM GIVING UP IMPORTANT RIGHTS, INCLUDING BUT NOT LIMITED TO,
RIGHTS UNDER THE AGE DISCRIMINATION IN EMPLOYMENT ACT OF 1967, AS AMENDED, TITLE VII OF THE CIVIL RIGHTS ACT OF 1964, AS AMENDED; THE EQUAL PAY ACT OF 1963; THE AMERICANS WITH DISABILITIES ACT OF 1990; AND THE EMPLOYEE RETIREMENT INCOME SECURITY ACT
OF 1974, AS AMENDED; 

  

	 	3.	 I VOLUNTARILY CONSENT TO EVERYTHING IN IT; 

 

	 	4.	 I HAVE BEEN ADVISED TO CONSULT WITH AN ATTORNEY BEFORE EXECUTING IT AND I HAVE DONE SO; 

 

	 	5.	 I HAVE HAD AT LEAST 21 DAYS FROM THE DATE OF MY RECEIPT OF THIS RELEASE TO CONSIDER IT, AND THE CHANGES MADE
SINCE MY RECEIPT OF THIS RELEASE ARE NOT MATERIAL OR WERE MADE AT MY REQUEST AND WILL NOT RESTART THE REQUIRED 21-DAY PERIOD; 

 

	 	6.	 I UNDERSTAND THAT I HAVE SEVEN (7) DAYS AFTER THE EXECUTION OF THIS RELEASE TO REVOKE IT AND THAT THIS
RELEASE SHALL NOT BECOME EFFECTIVE OR ENFORCEABLE UNTIL THE REVOCATION PERIOD HAS EXPIRED; 

  

	 	7.	 I HAVE SIGNED THIS GENERAL RELEASE KNOWINGLY AND VOLUNTARILY AND WITH THE ADVICE OF ANY COUNSEL RETAINED TO
ADVISE ME WITH RESPECT TO IT; AND 

  
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	 	8.	 I AGREE THAT THE PROVISIONS OF THIS GENERAL RELEASE MAY NOT BE AMENDED, WAIVED, CHANGED OR MODIFIED EXCEPT BY
AN INSTRUMENT IN WRITING SIGNED BY AN AUTHORIZED REPRESENTATIVE OF THE COMPANY AND BY ME. 

  

							
	SIGNED:	 	 	  	DATED:	  	 
		 	 David M. Petersen
	  		  	

  
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