Document:

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                                                                  EXHIBIT 10.11

November 15, 2001

Ron Nall
Executive Vice President of Services and Product Delivery
SynQuest, Inc.

         Re:      Stock Option Agreement ("Agreement")

Dear Ron:

You currently hold stock options (as described in paragraph 1, the "Existing
Options") to purchase shares of common stock of SynQuest, Inc. (the "Company").
As a result of the slowdown in the economy, the Existing Options do not provide
the "incentive" contemplated at the time the Existing Options were granted.
Management of the Company and the Compensation Committee of the Board of
Directors of the Company has recommended that the Board of Directors of the
Company take actions in the best interest of the Company to retain you as a key
employee of the Company. Based upon these recommendations and after giving
effect to negotiations between you and the Company's management team, the Board
of Directors has authorized the Company to take the actions described in this
Agreement.

The stock options listed in paragraph 1. will be canceled immediately. We will
grant to you new stock options as described below ("New Options"). All New
Options will be governed by the SynQuest, Inc. Amended and Restated 1997 Stock
Option Plan, as amended from time to time, or successor stock option plan
("Stock Option Plan"). All capitalized terms have the meaning set forth in the
Stock Option Plan unless otherwise defined in this Agreement.

1.       The following Options are canceled on the effective date of this
         Agreement:

             Option dated August 2, 2000 to purchase 150,000 shares of the
             Company's common stock at a purchase price of $7.00

2.       The New Options will consist of two separate grants in between May 18,
         2002 and May 31, 2002. The first grant ("New Option #1") will be an
         Option to purchase 100,000 shares of our common stock. The second
         grant ("New Option #2") will be an Option to purchase 30,000 shares of
         our common stock.

3.       The Option Price of your New Options will be the Fair Market Value on
         the date the New Options are granted ("New Option Grant Date").

4.       The vesting schedule for New Option #1 is as follows: one-third of the
         shares on the option grant date, one third on December 31, 2002 and
         one third on December 31, 2003.

         The vesting schedule for New Option #2 is as follows: one-third of the
         shares on November 30, 2002, one third of the shares on September 30,
         2003 and one third of the shares on July 31, 2004.

5.       The New Options will expire ten (10) years after the New Option Grant
         Date.

6.       Option Agreements between you and SynQuest substantially similar to
         the current standard form used by SynQuest (or successor form used
         generally to evidence stock options grants as of the New Option Grant
         Date) will be entered into as of the New Option Grant Date to document
         the grant of New Options. The New Options will terminate as provided
         in the Stock Option Plan and as described in the form of Option
         Agreement. If for any reason your employment with us terminates prior
         to the New Option Grant Date, you will not receive any New Options.

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7.       All New Options will be ISOs, to the extent allowed by Federal Income
         Tax laws and regulations.

8.       We recommend that you consult with your tax advisor to determine the
         tax consequences of accepting this Agreement.

9.       If SynQuest merges with or is acquired by another entity between the
         date of this Agreement and the date we grant to you the New Options,
         then the resulting entity will be bound to grant the New Options under
         the same terms as this Agreement; provided, however, that the type of
         security, the number of shares covered by the New Options, and the
         Option Price would be determined by the applicable acquisition
         agreement based on the same principles applied to the handling of then
         outstanding options to purchase SynQuest common stock. For example,
         the exchange ratio in the acquisition agreement may provide that each
         share of SynQuest common stock converts into a different number of
         shares of the acquiror's stock, in which case you may receive options
         for more or fewer share of acquiror's stock than the numbers described
         above.

10.      The terms and conditions of this Agreement are confidential. SynQuest
         reserves the right to treat its obligation to issue New Options under
         this Agreement as null and void to the extent you disclose the
         contents of this Agreement to any third party (other than to a family
         member or your professional advisors such as your tax advisor,
         investment advisor, lawyer or accountant).

11.      YOU ACKNOWLEDGE THAT SYNQUEST HAS ADVISED YOU TO SEEK INVESTMENT
         ADVICE AND TAX ADVICE FROM YOUR ADVISORS PRIOR TO ENTERING INTO THIS
         AGREEMENT. SYNQUEST IS NOT ADVISING YOU WHETHER TO ACCEPT THIS
         AGREEMENT.

If the foregoing is in accordance with your understanding of our agreement,
please sign and return to us a counterpart of this Agreement, whereupon this
Agreement and your acceptance shall represent a binding agreement among you and
the Company.

                                   Sincerely,

                                      /s/ John Bartels
                                   ---------------------------------
                                      John Bartels
                                      EVP, Finance and Administration

I acknowledge and accept the terms of this Agreement.

X:       /s/ Ron Nall
  ------------------------------------
         Ron Nall<PAGE>
                                                                  EXHIBIT 10.12

May 20, 2002

Ronald Nall
Officer of SynQuest, Inc.

                  Re:      Letter Agreement ("Letter Agreement") to Amend Your
                           Employment Agreement ("Employment Agreement") with
                           SynQuest, Inc. (together with any successor in
                           interest "SynQuest")

Dear Ron:

         The Compensation Committee of the Board of Directors recognizes that
key employees like you made a decision to work with SynQuest in large part due
to your colleagues on the management team. During certain times where the
specter of merger, acquisition, or other similar major corporate event looms --
the makeup of the management team going forward may not be clear. SynQuest
values your continued service, especially in such times. We understand that you
may feel it is in your best interests during such times to look for other
employment (and possibly to accept another position) to protect yourself
against the risk of possibly having to work with a new management team with
which you believe there is not a good fit for you. Accordingly, SynQuest is
pleased to offer you additional protection under your Employment Agreement to
ease that potential concern to encourage you to remain with SynQuest until the
potentially major corporate event consummates or ceases to exist.

         If both a "Major Event" (defined below) and a "Top Management Change"
(defined below) occur, you will have the rights described in this Letter
Agreement. If a "Major Event" occurs on or before June 30, 2003, you will have
a period of thirty (30) days beginning on the later of (a) the "Top Management
Change" is announced (or if not announced, the date it occurs), or (b) the date
the Major Event occurs, to evaluate the new management team with SynQuest. To
the extent you choose to terminate your employment for any reason within that
thirty (30) day period, your termination will be considered a "No Cause
Termination Event" under your Employment Agreement. Accordingly, you will
receive all benefits afforded a No Cause Termination Event - including the
payments described in Section 6.6 of your Employment Agreement. Your written
notice of your decision to terminate your employment delivered to the Chief
Executive Officer or President of SynQuest will satisfy the notice requirement
under Article 4 of your Employment Agreement in addition to the means described
in your Employment Agreement.

         A "Major Event" means the consummation of any of

         (a) the sale of all or substantially all of the assets of SynQuest,
             whether in a single transaction or in a series of related
             transactions occurring within any single 12 month period,

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         (b) the sale by one or more shareholders of SynQuest, in a single
             transaction or in series of transactions occurring within any
             single 12 month period, of more than 50% of the issued and
             outstanding capital stock of SynQuest, or

         (c) a merger, reorganization, exchange of stock or other securities,
             or other business combination between SynQuest and another
             corporation, trust or other business entity which results in
             (either immediately or in connection with a related financing
             transaction, if any) the shareholders of SynQuest as of the
             date of this Letter Agreement (in proportion to the percentage of
             SynQuest capital stock they currently hold) owning less than 51% of
             the total issued and outstanding capital stock of the surviving
             entity (calculated by treating the excess acquired in the
             transactions over the amount needed to otherwise maintain the
             shareholder's proportionate holdings as being held by a
             non-shareholder) on the date immediately after all of the related
             transactions have consummated.

         A "Top Management Change" means any of the titles, roles or
responsibilities of either of the current (a) Chairman and Chief Executive
Officer or (b) President and Chief Operating Officer changing within the time
period beginning on the date that is six months prior to a Major Event and
ending on the date that is four months after a Major Event.

         SynQuest represents that the Compensation Committee of the Board of
Directors has approved this Letter Agreement and that this Letter Agreement
will be binding on SynQuest. SynQuest intends that this Letter Agreement
amending your Employment Agreement will provide you with an additional benefit
under your Employment Agreement. Accordingly, nothing in this Letter Agreement
will be construed to limit or impair any other benefit afforded you in your
Employment Agreement. This Letter Agreement will be governed by and enforced
under the laws of Georgia.

         We hope that this Letter Agreement helps you to decide to remain with
SynQuest.

                                   Sincerely,

                                      /s/ Joe Trino
                                   -----------------------------------
                                      Joe Trino
                                      Chairman of the Board of Directors

I acknowledge and accept the terms of this Letter Agreement and understand that
this Letter Agreement constitutes an amendment to my Employment Agreement.

X:       /s/ Ronald Nall
   --------------------------------
         Ronald Nall

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