Document:

Kerschner Employment Agreement

 Exhibit 10.b 
  
 [CDI Letterhead] 
  
 August 26, 2005 
  
 Mark A. Kerschner 
 537 James Street 
 Morristown, NJ 07960 
  
 Dear Mark: 
  
 I am pleased to confirm our offer
of employment, pending finalization of background and reference checks, as Chief Financial Officer for CDI Corporation, reporting to me. Your first day of employment will be on or before September 22, 2005. Please report to 1717 Arch Street,
35th Floor, Philadelphia, PA. 
  
 Your bi-weekly base salary will be $11,923.08. If expressed on an annualized basis, your salary would be equivalent to $310,000.00.
Contingent upon Company performance, you will be eligible for a target bonus for calendar year 2005 of 50% of your annual base salary, pro-rated from your date of hire; for 2005 only, the minimum bonus payment will be $30,000.00 assuming you remain
employed with the Company throughout 2005. Additionally, you will be eligible to receive 10,000 stock settled stock appreciation rights, 2,500 shares of time vested deferred stock and 5,000 shares of performance contingent deferred stock subject to
the terms and conditions of the 2004 Omnibus Stock Plan. The exercise price will be the closing price of CDI’s stock on your start date. 
  
 You will be eligible to participate in CDI’s Custom Choice Employee Benefits Program, which is outlined in the benefits information being mailed to you under
separate cover. A summary of benefits is included herein. If you do not receive a benefits enrollment packet at your home within three weeks of your hire date, please contact the CDI Benefits Hotline at (800) 763-8050. 
  
 In connection with relocation to Philadelphia, you will be entitled to the provisions of the
CDI Relocation Policy (included herein). In order to maintain the continuity of your relocation benefit, all real estate contacts must be made through Beth Bolen at FAS Relocation Network. Beth can be reached at 800-522-1052. Van line contracts must
be made through CDI-approved vendors. 

 For each share of CDI Common Stock that you purchase – up to 20,000 shares – within a specified fifteen day
period following the start of your employment, the Company will grant you 0.4 shares of time-vested deferred stock which will vest at the rate of 20% per year over five years, so long as you retain all of the shares purchased. If at any time
during the five years you sell or transfer any of the 20,000 shares, then the remaining unvested shares of your Deferred Stock will be forfeited. Your ability to sell the shares will be subject to CDI’s ownership and holding requirements.

  
 Please note that CDI Corporation reserves the right to amend or terminate
benefits and incentive plans in accordance with the terms of those plans. 
  
 You
will receive copies of CDI’s core HR policies at the outset of your employment with the Company. At that time, you will be required, as a condition of employment, to certify in writing that you agree to abide by all CDI policies. 
  
 In keeping with our “drug free workplace” policy, this offer of employment is
contingent upon the successful completion of a urine drug test at a CDI-approved testing facility within 48 hours of your receipt of this letter. You, therefore, should not make any irreversible plans until this contingency is satisfied. Enclosed is
the form that you will need to complete the drug test. 
  
 Your employment status
with CDI will be “employment-at-will,” which means there is no guarantee of employment for any specified period of time and both the employee and/or CDI can terminate the employment relationship at any time, with or without cause. This
“employment-at-will” status cannot be changed except in a written employment agreement signed by you and an authorized representative of CDI. 
  
 Mark, my staff and I look forward to having you join the CDI team. Please acknowledge your acceptance of this offer in the space provided below and sign the accompanying
Employment Agreement documents. Return a copy of each for our records. Also sign and return the blue “Relocation Expense Reimbursement Agreement Appendix I” to commence the relocation process. 
  

					
	Sincerely,	 	 	 	 
			
	/s/    ROGER H. BALLOU        	 	 	 	  
	Roger Ballou	 	 	 	 
			
	ACCEPTANCE ACKNOWLEDGEMENT	 	 	 	 
			
	 Start Date: On or before September 22, 2005
	 	 	 	 
			
	/s/    MARK A. KERSCHNER        	 	 	 	 Date 9/4, 2005

	Mark A. Kerschner	 	 	 	 

  
 EMPLOYMENT AGREEMENT

  
 General Information 
  
 Employer: CDI Corporation 
  
 Employee: Mark A. Kerschner 
  
 Employee Address: 537 James Street, Morristown, NJ 07960 
  
 Effective Date of Agreement: on or before September 22, 2005 
  
 Terms and Conditions 
  
 Throughout this Agreement, the Employer will be referred to as
“we”, “us” or “our” and the Employee will be referred to as “you” or “your”. The above General Information, these Terms and Conditions, the compensation agreed upon between you and us (which is
presumed to be the compensation we pay you), those benefits for which you are eligible under our benefit programs (as they may be modified from time to time) and any schedules or attachments, together make up the Employee’s Employment Agreement
(“Agreement”). 
  
 1. Services to be Rendered. As our
Employee, you agree to use your best efforts to perform those services for us as we may direct and to supervise and direct all personnel employed by us who are under your control. You agree that you will not during the term of this Agreement,
directly or indirectly, render any services of a business, commercial or professional nature to any other person or organization, whether for compensation or otherwise, without our prior written consent. 
  
 2. Company Policies. You agree to abide by and comply with all of our practices
and policies. 
  
 3. Confidentiality and Property Rights.

  
 (a) You acknowledge that in the course of your employment by
us you will have access to and be exposed to valuable confidential and trade secret information of ours and our customers. You agree, during the term of your employment and forever thereafter, to keep confidential all information and material of
ours or our customers (“Confidential Information”) that relates to our or our customers’ business, employees, customers, vendors or other parties we do business with and excluding only information that is or becomes public knowledge
through no fault or participation by you or information which we no longer treat as confidential. You agree to keep in strictest confidence and not to disclose, use, copy or make available to others any Confidential Information except as is required
in the course of your performing services hereunder or with our prior written permission. Nothing contained in this Section 3(a) shall be construed to restrict your right to discuss your working conditions with others. 
  
 (b) All documents, manuals, bids, contracts, financial data, customer lists
and information, employee and applicant lists and information, systems for recruitment and sales, equipment, hardware, software, source code, data bases, designs, drawings, plans, data and the like (including all copies thereof), relating to our
business or our customers’ business, which you use, prepare or come into contact with, will remain our or our customers’ exclusive property and must be returned to us promptly upon our request or upon termination of your employment with us
for any reason. 
  

					
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 (c) You agree that all work product, inventions, innovations, concepts, developments, designs, processes,
procedures and improvements (“Inventions”) which are made or conceived by you, under your direction or by you jointly with others during the course of your employment with us or within six months after the termination of your employment
with us (including Inventions created outside of working hours), whether or not patentable or copyrightable, will be work made for hire and our sole property if related to our business or if created using our resources. You also agree that any
copyrights and other proprietary interests in such Inventions will belong to us, and you will promptly and completely disclose and assign all those Inventions to us. You agree that, from time to time as we may request, you will sign all documents
and do all other things which may be necessary to secure or establish our ownership of such Inventions and we will reimburse you for the actual and reasonable expenses you incur in this regard. Your knowledge base, experience, expertise and
skillsets will belong exclusively to you and are excluded from this Agreement. Any of your Inventions which were recorded or written by you before entering into this Agreement are also excluded from this Agreement and shall belong to you provided
that you do not incorporate any such Inventions into any work product created for us. 
  
 (d) The provisions of this Section 3 are for our benefit and we will have all rights and remedies to enforce such provisions. Where a provision grants rights alternatively to us or our customers, we shall
determine in our sole discretion, the appropriate allocation of such rights. 
  
 4. Restrictive Covenants. You acknowledge that, as part of our management team, you will be put in a position of trust and confidence and have access to Confidential Information, including information about our operations and
employees, you will be in contact with customers and prospective customers, you will participate in the preparation and submission of bids and proposals to customers and prospective customers, and you will have a role in the formulation and
implementation of our strategic plans. Accordingly, for good and valuable consideration, the adequacy of which is hereby acknowledged by you, you specifically agree that it is both reasonable and essential for the protection of our business
interests that you agree to the restrictions set forth in Section 5 and Section 6 below. 
  
 5. Restrictions Against Post-Employment Solicitation. 
  
 (a) If your employment is terminated for any reason, including resignation by you or termination by us, with or without Cause (see
Section 8(a) below), then for a period of one (1) year immediately following the termination of your employment, you agree that you will not, on your own or on behalf of or in connection with anyone else: 
  
 (i) directly or indirectly solicit, interfere with or
attempt to entice away from us, any employee of ours; or 
  
 (ii) directly or indirectly solicit, interfere with or attempt to entice away from us, for the purpose of providing services which are competitive to any services we performed in the six months prior to your
termination: (x) any individual, business or entity that became a customer of ours as a result of your efforts individually or jointly, (y) any customer whom you serviced while you were employed by us if they are a then-current customer of
ours, or (z) any individual, business or entity whom you solicited, or participated in soliciting, during the last twelve months that you were employed by us. You specifically agree that this subsection 5(b)(ii) is necessary to protect, among
other things, the following trade secrets belonging to us: our customer list, including the names, addresses and identity of all customers who have sought to fill assignments through us within the six months prior to your termination and
including the names, addresses and identity of all applicant customers of ours. 
  

					
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 (b) You agree that the time periods for your obligations set forth in this Section 5 will be
extended beyond the time periods specified by the length of time of any breach of those obligations by you. 
  
 (c) Where any portion of this Section 5 is determined to be invalid by a court of competent jurisdiction, you and we agree that it is our mutual
desire and intention that such court modify the invalid portion by making the narrowest possible change which will result in validity of the provision. Any such invalidity shall not affect the validity of any of the other portions of this
Section 5 or any other part of this Agreement. 
  
 6. Restrictions
Against Post-Employment Competition. 
  
 (a) If your
employment is terminated for any reason, including resignation by you or termination by us, with or without Cause, then for the applicable time period set forth in subsection (b) below, you agree that you will not, within the Territory
(defined below), as an employee, agent, representative, consultant, independent contractor or in any other capacity or manner whatsoever, perform services or assist another to perform services on behalf of any Competing Business (defined below),
where the services you perform or assist another to perform are the same as, substantially similar to or related to the services you performed as our employee. You may not do indirectly under this provision what you are prohibited from doing
directly. Accordingly, your supervision or coaching of another person who performs services which are the same as, substantially similar or related to services you performed as our employee is prohibited. So, too, is your performance of services
which violate this provision even though you may perform additional services for the Competing Business which do not violate this provision. 
  
 (b) (i) If your employment is terminated by us other than for Cause and under our policy you are eligible to receive a severance package, subsection
(a) above shall extend for the same period that you are eligible to receive severance payments under that package. In order to receive that package, you will be required to sign an agreement in such form as we may prescribe that will contain,
among other things, a Release and Waiver of Claims and a restatement of your obligations under this Section 6. The severance payments will constitute consideration for the Release and will constitute additional consideration for the performance
of your obligations under this Section 6. Any decision by you not to accept severance under our approved severance package will not affect the validity or enforceability of this Section 6. 
  
 (ii) If your employment is terminated by us other than for
Cause and you are not eligible to receive a severance package, or if you resign your employment, then provided that we notify you in writing within fourteen days following your termination, subsection (a) above shall extend for so long as we
pay you periodic amounts equal to one-half of the rate of base salary you were being paid at the time of your termination, for a period of time not to exceed six months; provided that we may discontinue such periodic payments at any time upon
written notice to you and your obligations under subsection (a) above shall cease. 
  
 (iii) If your employment is terminated for Cause, then subsection (a) above shall extend for six months following the last date of
your employment. 
  
 (c) (i) “Territory” means a
fifty (50) mile radius surrounding the primary office where you are located and a fifty (50) mile radius surrounding any other Employer office over which you have supervisory responsibility or responsibility for a sales, service delivery
or operations function. 
  

					
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 (ii) (A) If your position relates to the staffing or related services we perform for
our customers, then “Competing Business” means any person, business or other enterprise which provides candidates or personnel to customers on a direct, contract or temporary basis; which provides technology and/or administration to assist
in the coordination of such services provided by multiple vendors; or which provides services related to either of these. 
  
 (B) If your position relates to the engineering, design, drafting, construction management or related services we perform for our
customers, then “Competing Business” means any person, business or other enterprise which provides engineering, design, drafting, construction management or related services to customers in the government sector (including the military) or
in the aerospace, chemicals, refining, pipeline, power generation, telecommunications, heavy manufacturing, gas gathering and processing, life sciences or any other industry actually serviced by you. 
  
 (C) If your position relates to the information technology
or related services we perform for our customers, then “Competing Business” means any person, business or other enterprise which provides systems and network support, upgrades and migrations; desk-side support; help desk support; data
processing; software development or related services; or which provides technology and/or administration to assist in the coordination of staffing services provided by multiple vendors. 
  
 (D) If your position relates to a service we perform for our customers that is not described above, then
“Competing Business” means any person, business or other enterprise which provides a service similar to that. 
  
 (E) If your position relates to more than one of the above types of services we perform for our customers, then “Competing
Business” will include each of the above types of services to which your position relates. 
  
 (d) You agree that the time periods for your obligations set forth in this Section 6 will be extended beyond the time periods specified by the length
of time of any breach of those obligations by you. 
  
 (e) Where
any portion of this Section 6 is determined to be invalid by a court of competent jurisdiction, you and we agree that it is our mutual desire and intention that such court modify the invalid portion by making the narrowest possible change which
will result in validity of the provision. Any such invalidity shall not affect the validity of any of the other portions of this Section 6 or any other part of this Agreement. 
  
 7. Survival of Certain Provision; Remedies. You and we specifically agree that Sections 3, 4, 5, 6, 7, 9, 10 and 11 of this
Agreement are considered as agreements independent of any other provisions of this Agreement and that they will survive, and be enforceable following, termination of this Agreement or your employment hereunder. Also, you and we agree that the
existence of a claim which you might allege against us, whether based on this Agreement or otherwise, will not prevent us from enforcing these provisions. Further, you and we both recognize that, if the above provisions are violated, remedies which
would typically be available to us for contract breach would be inadequate. Therefore, you and we agree that we will have the right to obtain injunctive or other equitable relief against you, and any other person who may be involved or connected
with you, in the event that these provisions are breached. These rights will be in addition to any other rights which we may have under law. 
  

					
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 In the event that we institute legal action against you to enforce any of Sections 3, 4, 5 or 6, the
prevailing party in such action will be entitled to recover its attorneys’ fees from the other party. 
  
 At or prior to the Effective Date of this Agreement, we advised you of the terms and conditions set forth in this Agreement and that they would be
embodied in this written Agreement, and you acknowledge that you did then agree to accept such terms and conditions and to execute this Agreement as a condition of your employment. 
  
 8. Termination. This Agreement may be terminated in any of the following three ways: 
  
 (a) We will have the right at any time to terminate this Agreement for Cause.
“Cause” includes, but is not limited to, the following: (1) a material breach by you of any provision of this Agreement; (2) rendering services while under the influence of alcohol or illegal drugs (moderate consumption of
alcohol at events sponsored by us will not constitute a violation of this provision); (3) your performing any act of dishonesty in rendering services hereunder, including falsification of records, expense accounts and other reports, etc.;
(4) your conviction, whether by judgment or plea, of any crime which constitutes a felony or misdemeanor offense involving violence, fraud, embezzlement, theft or other dishonesty; (5) your violation of any law or agreement which results
in the entry of a judgment or order enjoining or preventing you from such activities as are essential for you to perform your services under this Agreement; (6) your violation of any of our policies which provide for termination of employment
as a possible consequence of such violation; (7) conduct engaged in by you which is injurious (other than to an immaterial extent) to us; (8) our receipt of reliable information from any source of your entering into or intending to enter
into competition with us; or (9) insubordination, defined as repeated or serious refusal to comply with the instructions of your superior(s). In the event that this Agreement is terminated for Cause, you will be paid your salary and bonus
through the date of termination. 
  
 (b) You and we agree that
your employment with us is on an at-will basis. Accordingly, in addition to our right, described above, to terminate your employment for Cause, you or we may terminate your employment at any time without Cause, for any reason whatsoever, and without
being required to specify a reason for the termination to the other. For such terminations, both you and we do agree, however, to give the other fourteen (14) calendar days’ advance notice (“Notice Period”) of such termination.
Regardless of which party gives this notice, we will have the option of terminating your services at any time prior to the date of termination set forth in such notice provided, however, that in such event we will pay your pro rated compensation
(but not benefits) for the Notice Period. 
  
 (c) Your employment
will automatically terminate upon your death and may be terminated by us if it is determined that you are unable to perform your job due to a disability (i.e., your suffering from an injury, illness or impairment such that you are unable to perform
the essential functions of your job after reasonable accommodation for a period in excess of that permissible under applicable state or federal law). 
  
 9. Validity of Terms. If any term or provision of this Agreement shall be held void, illegal, unenforceable or in conflict with any federal, state or local
law applicable to this Agreement, the validity of the remaining portions or provisions of this Agreement shall not be affected thereby. 
  
 10. Waiver of Jury Trial. Each party agrees to waive any right it may have to a jury trial with respect to any dispute, statutory or common law claim
against the other that it may have now or that it may have in the future relating to unlawful discrimination, harassment, any of the terms and conditions of employment (including but not limited to hiring, promotion, pay and termination 

  

					
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decisions) or any other dispute whatsoever. This jury waiver includes, but is not limited to, any of the claims under the Age Discrimination in
Employment Act. Each party agrees that any claim it may wish to assert in a lawsuit or other case filed in court will be heard by a judge of the court, who will decide the case without a jury. You understand that you would not be hired and/or
remain employed by us absent your signing this waiver. 
  
 11. Other
Agreements. By signing this Agreement, you represent and warrant to us that you are not bound by any other agreement, written or oral, which would preclude you from entering into this Agreement. You also represent that you will not utilize,
in connection with your employment under this Agreement, any materials which may be construed to be confidential to a competitor of ours. In the event of a breach by you of this provision which results in damage to us, you agree to indemnify and
hold us harmless with respect to such damage and its associated costs, including reasonable attorneys fees. You also agree that such breach will warrant a termination of your employment for Cause. 
  
 12. Amendment. This Agreement can be changed through a written amendment signed
by both parties hereto. This Agreement can also be changed by our giving you written notice of the change at least one week prior to the effective date of the change. If you continue to work for us after the effective date of the change, this
Agreement will be deemed to have been changed as stated in such prior written notice. 
  
 13. Entire Agreement. The General Information, these Terms and Conditions, the agreed upon compensation and benefits terms, together with any schedules or exhibits which are specifically included set forth all of the promises,
covenants, agreements, conditions and undertakings between the parties hereto relating to the subject matter hereof and supersede all prior and contemporaneous agreements and understandings, inducements or conditions, express or implied, oral or
written with respect to the subject matter hereto. 
  
 You
acknowledge that you have read and understand all of the provisions of this Agreement and that such provisions, specifically including but not limited to the Restrictive Covenants and Termination provisions, are reasonable and you agree to be bound
by them. 
  
 You and we have executed this Agreement,
intending to be legally bound by it. 
  

									
	EMPLOYER	 	 	 	EMPLOYEE
					
	By:	 	/s/    ROGER H. BALLOU        	 	 	 	 	 	/s/    MARK A. KERSCHNER        
					
	 Print Name: 
	 	 	 	 	 	 Print Name:
	 	Mark A. Kerschner
					
	 Date:
	 	 9/06/05
	 	 	 	 Date:
	 	 9/4/05

  
 EA-EXEC: VERSION
0305  [NOT FOR USE WITH EMPLOYEES LOCATED IN CALIFORNIA] 
  

 6IBM Technical Services Agreement

 Exhibit 10.c 
  
 Technical Services Agreement 
  

Agreement # 4998CC0044-002 
  
 This Base Agreement (“Base Agreement”) dated as of 07/01/2005 (“Effective Date”), between International Business Machines Corporation
(“Buyer”) and CDI Corporation (“Supplier”), establishes the basis for a multinational procurement relationship under which Supplier will provide Buyer the Deliverables and Services described in SOWs and/or WAs
issued under this Base Agreement. Deliverables and Services acquired by Buyer or Customer on or after the Effective Date will be covered by this Base Agreement. This Base Agreement will remain in effect until terminated. 
  

	0.0	Definitions 

  
 “Affiliates” means entities that control, are controlled by, or are under common control with, a party to this Agreement. 
  
 “Agreement” means this Base Agreement and any relevant Statements of Work (“SOW”), Work Authorizations
(“WA”), and other attachments or appendices specifically referenced in this Agreement. 
  
 “Appearance Design” means the appearance presented by an object, formed in hardware or by software that creates a visual impression on an observer. Appearance Design refers to the ornamental and not
the functional aspects of an object. 
  
 “Customer” means
Buyer’s customer. 
  
 “Deliverables” means items that
Supplier prepares for or provides to Buyer or Customer as described in a SOW and/or WA. Deliverables include Developed Works, Preexisting Materials, and Tools. 
  

“Developed Works” means all work product (including software and its Externals) developed in the performance of this Agreement as described in a SOW
and/or WA. Developed Works do not include Preexisting Materials, Tools, or items specifically excluded in a SOW and/or WA. 
  
 “Electronic Self-Help” means a process where Supplier electronically disables, removes, or otherwise prevents the use of its software product without the
Buyer’s or Buyer’s Customer’s cooperation or consent. Electronic Self-Help could be done through electronic or other means (for example: remotely through “back doors” or hidden entrances in the software or through hidden
shut-down commands in the software that can be activated by phone or in other ways). 
  
 “Externals” means any pictorial, graphic, audiovisual works, reports or data generated by execution of code and any programming interfaces, languages or protocols implemented in the code to enable interaction with other
computer programs or end users. Externals do not include the code that implements them. 
  
 “Inventions” means ideas, designs, concepts, techniques, inventions, discoveries or improvements, whether or not patentable, conceived or reduced to practice by Supplier Personnel in performance of this Agreement.

  
 “Joint Inventions” means Inventions made by Supplier
Personnel jointly with Buyer Personnel. 
  
 “Participation
Agreement” or “PA” means an agreement signed by one or more Affiliates which incorporates by reference the terms and conditions in this Base Agreement, any relevant SOWs, and other attachments or appendices specifically
referenced in the PA. 
  
 “Personnel” means agents, employees or
subcontractors engaged or appointed by Buyer, Customer or Supplier. 
  
 “Preexisting Materials” means items including their Externals, contained within a Deliverable, in which the copyrights are owned by a third party or that Supplier prepared or had prepared outside the scope of this
Agreement. Preexisting Materials exclude Tools, but may include material that is created by the use of Tools. 
  
 “Prices” means the agreed upon payment and currency for Deliverables and Services, exclusive of Taxes but including all applicable fees and payments, as specified in the relevant SOW and/or WA.

  
 “Services” means work that Supplier performs for Buyer or
Customer as described in a SOW and/or WA. 
  
 “Statement of Work”
or “SOW” means any document that: 
  
 1. identifies itself as a
statement of work; 
  
 2. is signed by both parties; 
  
 3. incorporates by reference the terms and conditions of this Base Agreement; and 

 
 4. describes the Deliverables and Services, including any requirements, specifications or
schedules. 
  
 “Taxes” means any and all applicable taxes,
charges, fees, levies or other assessments imposed or collected by any governmental entity worldwide or any political subdivision thereof and however designated or levied on sales of Deliverables or Services, or sales, use, transfer, goods and
services or value added tax or any other duties or fees related to any payment made by Buyer to Supplier for Deliverables and/or Services provided by Supplier to Buyer under or pursuant to this Agreement; exclusive, however, of any taxes imposed
upon the net income or capital of Supplier, any taxes in lieu of such net income taxes and any other taxes which are to be borne by Supplier under law. 
  
 “Tools” means software that is not commercially available, and its Externals, required for the development, maintenance or implementation of a software
Deliverable. 
  
 “Work Authorization” or
“WA” means Buyer’s authorization in either electronic or tangible form for Supplier to conduct transactions under this Agreement in accordance with the applicable SOW (i.e., a purchase order, bill of lading, or other Buyer
designated document). A SOW is a WA only if designated as such in writing by Buyer. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 1 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	1.0	Statement of Work 

  
 Supplier will provide Deliverables and Services as specified in the relevant SOW and/or WA. Supplier will begin work only after receiving a WA from Buyer. Buyer may request changes to a SOW and/or WA and Supplier will
submit to Buyer the impact of such changes. Changes accepted by Buyer will be specified in an amended SOW and/or WA or change order signed by both parties. Supplier agrees to accept all WA’s that conform with the terms and conditions of this
Agreement. 
  

	2.0	Pricing 

  
 Supplier will provide Deliverables and Services to Buyer for the Prices. The Prices for Deliverables and Services specified in a SOW and/or WA and accepted by Buyer plus the payment of applicable Taxes will be the
only amount due to Supplier from Buyer. The relevant SOW or WA shall contain Prices for each country receiving Deliverables and Services under this Agreement. 
  

	3.0	Taxes 

  
 Supplier’s invoices shall state all applicable Taxes owed by Buyer, if any, by tax jurisdiction and with a proper breakdown between taxable and non-taxable Deliverables and Services. Supplier assumes
responsibility to timely remit all such Tax payments to the appropriate governmental authority in each respective jurisdiction. Supplier agrees to use its best efforts to properly calculate any applicable Taxes at the time of invoice. Supplier and
Buyer agree to cooperate to minimize, wherever possible and appropriate, any applicable Taxes, including reasonable notice and cooperation in connection with any audit. Supplier shall also bear sole responsibility for all taxes, assessments, or
other levies on its own leased or purchased property, equipment or software. Buyer will pay incremental Taxes (which are additional Taxes due as a result of Supplier’s failure to properly invoice Buyer for the correct amount of Taxes) that are
legally owed to Supplier. Supplier shall submit, within a reasonable amount of time, a “Tax Only Invoice” which represents the correct amount of Taxes owed. Supplier shall not request or expect payment for any fines, penalties, and/or
interest on such incremental Taxes. This provision shall not apply when Buyer accrues the Tax or when a jurisdiction assesses such Tax on Buyer. If Buyer provides a direct pay certificate, certification of an exemption from Tax or reduced rate of
Tax imposed by an applicable taxing authority, then Supplier agrees not to invoice nor pay any such Tax unless and until the applicable taxing authority assesses such Tax, at which time Supplier shall invoice and Buyer agrees to pay any such Tax
that is legally owed. 
  
 Buyer shall withhold Taxes as required under applicable
law on payments made to Supplier hereunder and shall be required to remit to Supplier only the net proceeds thereof. Buyer agrees to remit in a timely manner all Taxes withheld to the appropriate government authority in each respective jurisdiction.

  
 Supplier will reimburse Buyer from any claims by any jurisdiction relating to
Taxes paid by Buyer to Supplier; and for any penalties, fines, additions to Tax or interest thereon imposed as a result of Supplier’s failure to timely remit the Tax payment to the appropriate governmental authority in each respective
jurisdiction. Supplier shall also reimburse Buyer for any claims made by a taxing jurisdiction for penalties, fines, additions to Tax and the amount of interest thereon imposed with respect to Supplier’s failure to invoice Buyer for the correct
amount of Tax. 
  

	4.0	Payments and Acceptance 

  
 Terms for payment will be specified in the relevant SOW and/or WA. Payment of invoices will not be deemed acceptance of Deliverables or Services, but rather such
Deliverables or Services will be subject to inspection, test, acceptance or rejection in accordance with the acceptance or completion criteria as specified in the relevant SOW and/or WA. Buyer or Customer may, at its option, either reject
Deliverables or Services that do not comply with the acceptance or completion criteria for a refund, or require Supplier, upon Buyer’s written instruction, to repair or replace such Deliverables or re-perform such Service, without charge and in
a timely manner. 
  
 Unless otherwise provided by local law without the
possibility of contractual waiver or limitation, Supplier will submit invoices, corrected invoices, or other such claims for reimbursement, to Buyer within (1) year from the date of acceptance of Deliverables or the satisfactory completion of
Services. Exceptions must be specifically authorized by Buyer. 
  

	5.0	Electronic Commerce 

  
 To the extent permitted by local law, the parties will conduct transactions using an electronic commerce approach under which the parties will electronically transmit and receive legally binding purchase and sale
obligations (“Documents”), including electronic credit entries transmitted by Buyer to the Supplier account specified in the relevant SOW and/or WA. The parties will enter into a separate agreement governing the transmission of such
electronic transactions and associated responsibilities of the parties. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 2 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	6.0	Warranties 

  

	6.1	Ongoing Warranties 

  
 Supplier makes the following ongoing representations and warranties: 
  
 1. it has the right to enter into this Agreement and its performance of this Agreement will comply, at its own expense, with the terms of any contract, obligation,
including any between Supplier and its end-users; or any law, regulation or ordinance to which it is or becomes subject ; 
  
 2. it is incorporated or organized as a partnership; 
  
 3. no claim, lien, or action exists or is threatened against Supplier that would interfere with Buyer’s rights under this Agreement; 
  
 4. it has disclosed to Buyer in writing the existence of any third party code, including
without limitation open source code, that is included in or is provided in connection with the Deliverables and that Supplier and the Deliverables are in compliance with all licensing agreements applicable to such third party code; 
  
 5. Deliverables and Services do not infringe any privacy, publicity, reputation or
intellectual property right of a third party; 
  
 6. all authors have agreed not
to assert their moral rights (personal rights associated with authorship of a work under applicable law) in the Deliverables, to the extent permitted by law; 
  
 7. Deliverables are safe for use consistent with and will comply with the warranties, specifications and requirements in this Agreement; 
  
 8. Deliverables do not contain harmful code; 
  
 9. Services will be performed using reasonable care and skill and in accordance with the
relevant SOW and/or WA; 
  
 10. It will not engage in Electronic Self-Help;

  
 11. Deliverables and Services which interact in any capacity with monetary
data are euro ready such that when used in accordance with their associated documentation they are capable of correctly processing monetary data in the euro denomination and respecting the euro currency formatting conventions (including the euro
sign); 
  
 12. it is knowledgeable with, and is and will remain in full compliance
with all applicable export and import laws, regulations, orders, and policies (including, but not limited to, securing all necessary clearance requirements, export and import licenses and exemptions from, and making all proper filings with
appropriate governmental bodies and/or disclosures relating to the release or transfer of technology and software to non U.S. nationals in the U.S., or outside the U.S., release or transfer of technology and software having U.S. content or derived
from U.S.-origin software or technology); it is knowledgeable with applicable supply chain security recommendations issued by applicable governments and industry standards organizations and will make best efforts to comply with such recommendations;

  
 13. it will not export, directly or indirectly, any technology, software or
commodities of U.S. origin or having U.S. content provided by Buyer or their direct product to any of the countries or to nationals of those countries, wherever located, listed in U.S. Export Administration Regulations, as modified from time to
time, unless authorized by appropriate government license or regulations; 
  
 14.
it will not use, disclose, or transfer across borders any information that is processed for Buyer that may identify an individual (Personal Data), except to the extent necessary to perform under this Agreement; and 
  
 15. it will comply with all applicable data privacy laws and regulations, will implement and
maintain appropriate technical and other protections for the Personal Data, will report any breaches of protection of Personal Data, and will cooperate fully with Buyer’s requests for access to, correction of, and destruction of Personal Data
in Supplier’s possession. 
  
 THE WARRANTIES IN THIS AGREEMENT ARE IN LIEU
OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THOSE WARRANTIES OR CONDITIONS OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 
  

	6.2	Warranty Redemption 

  
 Subject to the Section titled Supplier Liability for Third Party Claims, if Deliverables or Services do not comply with the warranties in this Agreement, Supplier will
repair or replace Deliverables or re-perform Services, without charge and in a timely manner. If Supplier fails to do so, Buyer or Customer may repair or replace Deliverables or re-perform Services and Supplier will reimburse Buyer for actual and
reasonable expenses. 
  

	7.0	Delivery 

  
 Deliverables and Services will be delivered as specified in the relevant SOW and/or WA. If Supplier cannot comply with a delivery commitment, Supplier will promptly notify Buyer of a revised delivery date and Buyer
may: 
  
 1. cancel without charge Deliverables or Services not yet delivered; and

  
 2. exercise all other remedies provided at law, in equity and in this
Agreement. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 3 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	8.0	Intellectual Property 

  

	8.1	Works Made for Hire 

  
 All Developed Works belong exclusively to Buyer (or Customer if specified in the relevant SOW and/or WA) and are works made for hire. If any Developed Works are not
considered works made for hire owned by operation of law, Supplier assigns the ownership of copyrights in such works to Buyer or Customer. 
  

	8.2	Preexisting Materials 

  
 Supplier will not include any Preexisting Materials in any Deliverable unless they are listed in the relevant SOW and/or WA. If Supplier includes any Preexisting
Materials in a Deliverable whether or not listed in the relevant SOW and/or WA, Supplier grants or will obtain for Buyer and Customer the following rights: a nonexclusive, worldwide, perpetual, irrevocable, paid-up, license to prepare and have
prepared derivative works of such Preexisting Materials and to use, have used, execute, reproduce, transmit, display, perform, transfer, distribute, and sublicense such Preexisting Materials or their derivative works, and to grant others the rights
granted in this Subsection. 
  

	8.3	Tools 

  
 Supplier will not include Tools in Deliverables unless they are listed in the relevant SOW and/or WA. If Supplier includes any Tools in a Deliverable whether or not listed in the relevant SOW and/or WA, Supplier
grants or will obtain for Buyer and Customer the following rights: a nonexclusive, worldwide, perpetual, irrevocable, paid-up, license to prepare and have prepared derivative works of such Tools, and to use, have used, execute, reproduce, transmit,
display and perform such Tools or their derivative works and to grant others the rights granted in this Subsection. 
  

	8.4	Invention Rights 

  
 Supplier will promptly provide to Buyer and Customer a complete written disclosure for each Invention which identifies the features or concepts which Supplier believes to
be new or different. Supplier assigns all of its right, title and interest in Inventions (including any patent applications filed on or patents issues claiming Inventions) to Buyer. 
  

	8.5	Joint Invention Rights 

  
 Supplier assigns all of its right, title and interest in Joint Inventions (including any patent applications filed on or patents issued claiming Joint Inventions) to
Buyer. 
  

	8.6	Perfection of Copyrights 

  
 Upon request, Supplier will provide to Buyer a “Certificate of Originality” or equivalent documentation to verify authorship of Developed Works. Supplier will
confirm assignment of copyright for Developed Works using the “Confirmation of Assignment of Copyright” form and will assist Buyer in perfecting such copyrights. 
  

	8.7	Perfection of Invention Rights 

  
 Supplier will identify all countries in which it will seek patent protection for each Invention. Supplier authorizes Buyer to act as its agent in obtaining patent
protection for the Inventions in countries where Supplier does not seek patent protection. Supplier will, at Buyer’s expense, assist in the filing of patent applications on Inventions and have required documents signed. 
  

	8.8	Trademarks 

  
 This Agreement does not grant either party the right to use the other party’s or their Affiliates trademarks, trade names or service marks. 
  

	8.9	Patents 

  
 For the purpose of supporting the Customer as specified in the relevant SOW and/or WA, Supplier grants to Buyer a nonexclusive, worldwide, perpetual, irrevocable, and paid-up license under any patents and patent
applications licensable by Supplier to make, have made, use, have used, import, export, sell, and otherwise transfer the Deliverables and use the Services to the extent authorized in this Base Agreement and any relevant Statements of Work and Work
Authorizations. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 4 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	9.0	Supplier Liability for Third Party Claims 

  

	9.1	General Indemnification 

  
 Supplier will defend, hold harmless and indemnify, including legal fees, Buyer and Buyer Personnel and Customer and Customer Personnel against third party claims that
arise or are alleged to have arisen as a result of negligent or intentional acts or omissions of Supplier or Supplier Personnel or breach by Supplier of any term of this Agreement. 
  

	9.2	Intellectual Property Indemnification 

  
 Supplier will defend, or at Buyer’s option cooperate in the defense of, hold harmless and indemnify, including legal fees, Buyer and Buyer Personnel and Customer and
Customer Personnel from third party claims that Supplier’s Deliverables or Services infringe the intellectual property rights of a third party. In addition, if such a claim is or is likely to be made, Supplier will, at its own expense, exercise
the first of the following remedies that is practicable: 
  
 1. obtain for Buyer
and Customer the right to continue to use, sell and license the Deliverables and Services consistent with this Agreement; 
  
 2. modify Deliverables and Services so they are non-infringing and in compliance with this Agreement; 
  
 3. replace the Deliverables and Services, or other affected Deliverables or Services, with non-infringing ones that comply with this
Agreement; or 
  
 4. at Buyer’s request, accept the cancellation of
infringing Services and the return of infringing Deliverables and refund any amount paid. 
  
 Buyer will give Supplier prompt notice of third party claims against Buyer, and cooperate in the investigation, settlement and defense of such claims. 
  

	9.3	Exceptions to Indemnification 

  
 Supplier will have no obligation to indemnify Buyer or Buyer Personnel or Customer or Customer Personnel for claims that Supplier’s Deliverables or Services infringe
the intellectual property rights of a third party to the extent such claims arise as a result of: 
  
 1. Buyer’s or Customer’s combination of Deliverables or Services with other products or services not reasonably foreseeable by Supplier and such infringement or claim would have been avoided in the absence
of such combination; 
  
 2. Supplier’s implementation of a Buyer originated
design and such infringement or claim would have been avoided in the absence of such implementation; or 
  
 3. Buyer’s or Customer’s modification of the Deliverables and such infringement or claim would have been avoided in the absence of such modification. 
  

	10.0	Limitation of Liability between Supplier and Buyer 

  
 In no event will either party be liable to the other for any lost revenues, lost profits, incidental, indirect, consequential, special or punitive damages. This mutual
Limitation of Liability does not limit the obligations and liability of Supplier resulting from the Section titled Supplier Liability for Third Party Claims. In no event will either party be liable for the respective actions or omissions of its
Affiliates under this Agreement. 
  
 Supplier acknowledges and agrees that all
WA’s or PA’s issued by Buyer’s Affiliate(s) are independent agreements between Supplier or Supplier Affiliate and the Buyer Affiliate. Buyer shall not be liable to Supplier or Supplier Affiliate(s) for any actions or inactions of any
Buyer Affiliate(s) under a WA or PA, nor shall any actions or inactions by Buyer’s Affiliate(s) constitute a breach of the Agreement between Buyer and Supplier. 
  

	11.0	Supplier and Supplier Personnel 

  
 Supplier is an independent contractor and this Agreement does not create an agency relationship between Buyer and Supplier or Buyer and Supplier Personnel. Buyer assumes
no liability or responsibility for Supplier Personnel. Supplier will: 
  
 1.
ensure it and Supplier Personnel are in compliance with all laws, regulations, ordinances, and licensing requirements; 
  
 2. be responsible for the supervision, control, compensation, withholdings, health and safety of Supplier Personnel; 
  
 3. inform Buyer if a former employee of Buyer will be assigned work under this Agreement,
such assignment subject to Buyer approval; 
  
 4. ensure Supplier Personnel
performing Services on Buyer’s or Customer’s premises comply with the On Premises Guidelines in the Section titled On Premises Guidelines and upon request, provide Buyer, for export evaluation purposes, the country of citizenship and
permanent residence and immigration status of those persons. Buyer retains the right to refuse to accept persons made available by Supplier for export reasons; and 
  
 5. not discriminate against any employees, applicants for employment, or any entity engaged in its procurement practices because of race,
color, religion, sex, age, national origin, or any other legally protected status. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 5 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	12.0	On Premises Guidelines 

  
 Supplier will ensure that Supplier Personnel assigned to work on Buyer’s or Buyer’s Customer’s premises will comply with this Section. 
  

	12.1	Access to Premises 

  
 Supplier will: 
  
 1. to the extent permitted by local law, ensure that Supplier Personnel assigned to work on Buyer’s or Buyer’s Customer’s premises will participate in a pre employment criminal background check covering
the counties in which the person was employed or resided for the past seven years (or longer as required by State legislation), and inform Buyer of any negative findings; 
  
 2. maintain a current and complete list of the persons’ names and social security numbers; 
  
 3. obtain for each person a valid identification badge from Buyer and ensure that it is
displayed to gain access to and while on Buyer’s or Buyer’s Customer’s premises (it is Buyer’s policy to deactivate any such badge if not used in ninety days); 
  
 4. maintain a signed acknowledgment that each person will comply with Buyer’s Safety & Security Guidelines; 
  
 5. ensure that each person with regular access to Buyer’s and Buyer’s
Customer’s premises complies with all parking restrictions and with vehicle registration requirements if any; 
  
 6. inform Buyer if a former employee of Buyer will be assigned work under this Agreement, such assignment subject to Buyer approval; 
  
 7. at Buyer’s request, remove a person from Buyer’s or Buyer’s Customer’s
premises and not reassign such person to work on Buyer’s or Buyer’s Customer’s premises (Buyer is not required to provide a reason for such request); and 
  
 8. notify Buyer immediately upon completion or termination of any assignment and return Buyer’s identification badge. Upon Buyer’s
request, Supplier will provide documentation to verify compliance with this Subsection. 
  

	12.2	General Business Activity Restrictions 

  
 Supplier will ensure that Supplier Personnel assigned to work on Buyer’s or Buyer’s Customer’s premises: 
  
 1. will not conduct any non-Buyer related business activities (such as interviews, hirings,
dismissals or personal solicitations) on Buyer’s or Buyer’s Customer’s premises; 
  
 2. will not conduct Supplier’s Personnel training on Buyer’s or Buyer’s Customer’s premises, except for on-the-job training; 
  
 3. will not attempt to participate in Buyer or Customer benefit plans or activities; 
  
 4. will not send or receive non-Buyer related mail through Buyer’s or Customer’s
mail systems; and 
  
 5. will not sell, advertise or market any products or
distribute printed, written or graphic materials on Buyer’s or Buyer’s Customer’s premises without Buyer’s written permission. 
  

	12.3	Buyer’s Safety and Security Guidelines 

  
 Supplier will ensure that Supplier Personnel assigned to work on Buyer’s or Buyer’s Customer’s premises: 
  
 1. do not bring weapons of any kind onto Buyer’s or Buyer’s Customer’s
premises; 
  
 2. do not manufacture, sell, distribute, possess, use or be under
the influence of controlled substances (for nonmedical reasons) or alcoholic beverages while on Buyer’s or Buyer’s Customer’s premises; 
  
 3. do not have in their possession hazardous materials of any kind on Buyer’s or Buyer’s Customer’s premises without Buyer’s authorization;

  
 4. acknowledge that all persons, property, and vehicles entering or leaving
Buyer’s or Buyer’s Customer’s premises are subject to search; and 
  
 5. remain in authorized areas only (limited to the work locations, cafeterias, rest rooms and, in the event of a medical emergency, Buyer’s or Buyer’s Customer’s medical facilities). Supplier will promptly notify Buyer of any
accident or security incidents involving loss of or misuse or damage to Buyer’s intellectual or physical assets; physical altercations; assaults; or harassment and provide Buyer with a copy of any accident or incident report involving the
above. Supplier must coordinate with Buyer or Customer access to Buyer’s or Buyer’s Customer’s premises during non-regular working hours. 
  

	12.4	Asset Control 

  
 In the event Supplier Personnel has access to information, information assets, supplies or other property, including property owned by third parties but provided to Supplier Personnel by Buyer (“Buyer
Assets”), Supplier Personnel: 
  
 1. will not remove Buyer Assets from
Buyer’s or Buyer’s Customer’s premises without Buyer’s authorization; 
  
 2. will use Buyer Assets only for purposes of this Agreement and reimburse Buyer for any unauthorized use; 
  
 3. will only connect with, interact with or use programs, tools or routines that Buyer agrees are needed to provide Services; 
  
 4. will not share or disclose user identifiers, passwords, cipher keys or computer dial port
telephone numbers; and 
  
 5. in the event the Buyer Assets are confidential, will
not copy, disclose or leave such assets unsecured or unattended. Buyer may periodically audit Supplier’s data residing on Buyer Assets. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 6 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	12.5	Supervision of Supplier’s Personnel 

  
 Suppliers will provide consistent and effective supervision of its Personnel provided under this Agreement, at no additional cost to Buyer. Consistent and effective
supervision shall include regular interaction and communication with Supplier’s Personnel either in person or through other effective means. Supplier’s supervisor shall be responsible for exercising full supervisory authority over all
day-to-day employment relationship decisions relating to Supplier’s Personnel, including those decisions relating to: wages, hours, terms and conditions of employment, hiring, discipline, performance evaluations, termination, counseling and
scheduling. Supplier’s supervisors responsible for each work location will be responsible to know that work location’s planned holiday (and other closing) schedules and the impacts all such schedules have on Supplier’s Personnel.
Supplier will conduct orientation sessions with its Personnel before placement on an assignment with Buyer, during which orientation such Personnel will be told who their supervisor is and how that supervisor can be contacted. Supplier will, from
time to time, ensure that all of its Personnel working under this Agreement continue to be aware of this information. Supplier shall also be responsible for training its Personnel that any employment related issues should be brought forward in the
first instance to Supplier and not Buyer. Where such issues relate to actions which are alleged to have been taken by Buyer or Buyer’s Personnel, Supplier will notify Buyer immediately in order that appropriate investigative action can be
taken. Notwithstanding any other language or agreement to the contrary, Buyer will not, and Supplier agrees that Buyer has no responsibility to approve any Supplier Personnel’s time sheets. If Buyer should review, sign and/or submit Supplier
Personnel’s timesheets, whether manually or electronically, as part of Buyer’s billing verification processes, the parties acknowledge and agree that such review, signature and/or submittal shall in no way constitute concurrence or
approval of such timesheets, nor create any other commitment or obligation on the part of Buyer to Supplier or Supplier Personnel. 
  

	13.0	Insurance 

  
 Supplier will maintain at its expense: 
  
 1.
commercial general or public liability insurance with a minimum limit per occurrence or accident of 1,000,000 USD (or local currency equivalent); 
  
 2. workers’ compensation or employer’s liability insurance as required by local law, such policies waiving any subrogation rights against Buyer; and 

 
 3. automobile liability insurance as required by local statute but not less than 1,000,000
USD (or local currency equivalent) if a vehicle will be used in the performance of this Agreement. 
  
 Insurance required under clauses (1) and (3) will name Buyer as an additional insured with respect to Buyer’s insurable interest, will be primary or noncontributory regarding insured damages or
expenses, and will be purchased from insurers with an AM Best Rating of B+ or better and a financial class rating of 11 or better. 
  

	14.0	Termination 

  

	14.1	Termination of this Base Agreement 

  
 Either party may terminate this Base Agreement, without any cancellation charge, for a material breach of this Agreement by the other party or if the other party becomes
insolvent or files or has filed against it a petition in bankruptcy (“Cause”), to the extent permitted by law. Such termination will be effective at the end of a thirty (30) day written notice period if the Cause remains uncured.
Either party may terminate this Base Agreement without Cause when there are no outstanding SOWs or WAs. 
  

	14.2	Termination of a SOW or WA 

  
 Buyer may, upon written notice to Supplier, terminate a SOW or WA: 
  
 1. with Cause effective immediately; or 
  
 2. without Cause effective immediately or as otherwise specified in such notice. 
  

Upon termination, in accordance with Buyer’s written direction, Supplier will immediately: 
  
 1. cease work; 
  
 2. prepare and submit to Buyer an itemization of all completed and partially completed Deliverables and Services; 
  
 3. deliver to Buyer Deliverables satisfactorily completed up to the date of termination at
the agreed upon Prices in the relevant SOW and/or WA; and 
  
 4. deliver upon
request any work in process. 
  
 In the event Buyer terminates without Cause,
Buyer will compensate Supplier for the actual and reasonable expenses incurred by Supplier for work in process up to and including the date of termination, provided such expenses do not exceed the Prices. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 7 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	15.0	General 

  

	15.1	Amendments 

  
 This Agreement may only be amended by a writing specifically referencing this Agreement which has been signed by authorized representatives of the parties. 
  

	15.2	Assignment 

  
 Neither party will assign their rights or delegate or subcontract their duties under this Agreement to third parties or Affiliates without the prior written consent of the other party, such consent not to be withheld
unreasonably, except that either party may assign this Agreement in conjunction with the sale of a substantial part of its business utilizing this Agreement or any intellectual property assigned or licensed under this Agreement. Any unauthorized
assignment of this Agreement is void. 
  

	15.3	Choice of Law and Forum; Waiver of Jury Trial; Limitation of Action 

  
 This Agreement and the performance of transactions under this Agreement will be governed by the laws of the country where the Buyer entering
into the relevant agreement or PA is located, except: (i) in Australia, this Agreement will be governed by the laws of the State or Territory in which the transaction occurs; (ii) in the United Kingdom, this Agreement will be governed by
the laws of England; (iii) in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Former Yugoslav Republic of Macedonia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Moldova, Montenegro, Poland, Romania, Russia, Serbia,
Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, this Agreement will be governed by the laws of Austria, unless otherwise provided by the local law; (iv) in Estonia, Latvia, and Lithuania, Finnish law will apply;
(v) in Canada, the laws of the Province of Ontario govern this Agreement; (vi) in the United States (including if any part of the transaction occurs within the United States) and Puerto Rico, and People’s Republic of China, the laws
of the State of New York applicable to contracts executed in and performed entirely within that State govern this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The parties expressly waive
any right to a jury trial regarding disputes related to this Agreement. Unless otherwise provided by local law without the possibility of contractual waiver or limitation, any legal or other action related to a breach of this Agreement must be
commenced no later than two (2) years from the date on which the cause of action arose. 
  

	15.4	Communications 

  
 All communications between the parties regarding this Agreement will be conducted through the parties’ representatives as specified in the relevant SOW and/or WA.
All notices required in writing under this Agreement will be made to the appropriate contact(s) listed in the relevant SOW and/or WA and will be effective upon actual receipt. Notices may be transmitted electronically, by registered or certified
mail, or courier. All notices, with the exception of legal notices, may also be provided by facsimile. 
  

	15.5	Counterparts 

  
 This Agreement may be signed in one or more counterparts, each of which will be deemed to be an original and all of which when taken together will constitute the same Agreement. Any copy of this Agreement made by
reliable means (for example, photocopy or facsimile) is considered an original. 
  

	15.6	Exchange of Information 

  
 All information exchanged is non confidential. If either party requires the exchange of confidential information, it will be made under a separate signed confidentiality
agreement between the parties. The parties will not publicize the terms of this Agreement, or the relationship, in any advertising, marketing or promotional materials without prior written consent of the other party except as may be required by law,
provided the party publicizing obtains any confidentiality treatment available. Supplier will use information regarding this Agreement only in the performance of this Agreement. For any business personal information relating to Supplier
Personnel that Supplier provides to Buyer, Supplier has obtained the agreement of the Supplier Personnel to release the information to Buyer and to allow Buyer to use such information in connection with this Agreement. 
  

	15.7	Freedom of Action 

  
 This Agreement is nonexclusive and either party may design, develop, manufacture, acquire or market competitive products or services. Buyer will independently establish
prices for resale of Deliverables or Services and is not obligated to announce or market any Deliverables or Services and does not guarantee the success of its marketing efforts, if any. 
  

	15.8	Force Majeure 

  
 Neither party will be in default or liable for any delay or failure to comply with this Agreement due to any act beyond the control of the affected party, excluding labor disputes, provided such party immediately
notifies the other. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 8 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	15.9	Obligations of Affiliates 

  
 Affiliates will acknowledge acceptance of the terms of this Agreement through the signing of a PA before conducting any transaction under this Agreement. 
  

	15.10	Prior Communications and Order of Precedence 

  
 This Agreement replaces any prior oral or written agreements or other communication between the parties with respect to the subject matter of this Agreement, excluding
any confidential disclosure agreements. In the event of any conflict in these documents, the order of precedence will be: 
  
 1. the quantity, payment and delivery terms of the relevant WA; 
  
 2. the relevant SOW; 
  
 3. this Base Agreement; and 
  
 4. the remaining
terms of the relevant WA. 
  

	15.11	Record Keeping and Audit Rights 

  
 Supplier will maintain (and provide to Buyer upon request) relevant business and accounting records to support invoices under this Agreement and proof of required permits
and professional licenses, for a period of time as required by local law, but not for less than three (3) years following completion or termination of the relevant SOW and/or WA. All accounting records will be maintained in accordance with
generally accepted accounting principles. 
  

	15.12	Severability 

  
 If any term in this Agreement is found by competent judicial authority to be unenforceable in any respect, the validity of the remainder of this Agreement will be unaffected, provided that such unenforceability does
not materially affect the parties’ rights under this Agreement. 
  

	15.13	Survival 

  
 The provisions set forth in the following Sections and Subsections of this Base Agreement will survive after termination or expiration of this Agreement and will remain in effect until fulfilled: “Taxes”,
“Ongoing Warranties”, “Intellectual Property”, “Supplier Liability for Third Party Claims”, “Limitation of Liability between Supplier and Buyer”, “Record Keeping and Audit Rights”, “Choice of
Law and Forum; Waiver of Jury Trial; Limitation of Action”, “Exchange of Information”, and “Prior Communications and Order of Precedence”. 
  

	15.14	Waiver 

  
 An effective waiver under this Agreement must be in writing signed by the party waiving its right. A waiver by either party of any instance of the other party’s noncompliance with any obligation or responsibility
under this Agreement will not be deemed a waiver of subsequent instances. 
  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 9 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04        

 Technical Services Agreement 
  
 Agreement # 4998CC0044-002 
  

	15.15	Ethical Dealings 

  
 Supplier will be familiar and will strictly comply with all laws and regulations on bribery, corruption, and prohibited business practices. Supplier and its Affiliates
have not and will not offer, promise or make or agree to make any payments or gifts (of money or anything of value) directly or indirectly to anyone for the purpose of influencing or inducing anyone to influence decisions in favor of Buyer or any of
its Affiliates. 
  

															
	 ACCEPTED AND AGREED TO:
 International Business Machines Corporation
	 	 	 	 ACCEPTED AND AGREED TO:
 CDI
Corporation

								
	By:	 	 	 	 	 	 	 	 	 	By:	 	/s/    ROBERT J. GIORGIO        	 	 7/6/05

	 Buyer Signature
	 	 	 	 Date
	 	 	 	 Supplier Signature
	 	 Date

						
	I. Javette Jenkins-Hines	 	 	 	 	 	 	 	Robert J. Giorgio	 	 
	 Printed Name
	 	 	 	 	 	 	 	 Printed Name
	 	 
					
	 U.S. Sourcing Manager, Technical Services
 Integrated Supply Chain
	 	 	 	 	 	President, CDI Bus. Solutions	 	 
	 Title & Organization
	 	 	 	 	 	 	 	 Title & Organization
	 	 
						
	 Buyer Address:
294 ROUTE 100
Building 2
Office 4C12
Somers, NewYork 10589
USA
	 	 	 	 	 	 	 	 Supplier Address:
15501 Weston Parkway
Cary, NC 27513
USA
	 	 

  

					
	Form Title: Technical Services Engagement Agreement (TSEA)	  	Page 10 of 10	  	Form Release: 8/98
	Form Owner: Global Procurement	  	 	  	Revision: 9/04

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