Document:

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                                                                  EXHIBIT  10.35

December 15 , 1999

Mr. Richard Cote
2 Toboggan Ridge
Saddle River, NJ 07458

Dear Rick:

This will confirm the agreement between you and Movado Group, Inc. (the
"Corporation") concerning the payment of severance by the Corporation to you
under certain circumstances as hereinafter set forth.

1.       For purposes of this Agreement, a "Change of Control" of the
Corporation shall mean the occurrence of any of the following events:

         (a) the acquisition by any single individual or entity or group (within
the meaning of Section 13(d)(3) or 14(d)(3) of the Securities Exchange Act of
1934, as amended (the "Exchange Act")) ("Person") of beneficial ownership
(within the meaning of Rule 13d-3 under the Exchange Act) of more than fifty
percent (50%) of the combined aggregate voting power of the Corporation's then
outstanding voting securities other than (i) any acquisition directly from the
Corporation, excluding an acquisition by virtue of the exercise of a conversion
privilege, unless the security being so converted was itself acquired directly
from the Corporation , (ii) any acquisition by the Corporation or by any Person
controlled by, under common control with or controlling the Corporation
("Affiliate"), (iii) any acquisition by any employee benefit plan (or related
trust) sponsored or maintained by the Corporation or by an Affiliate, (iv) any
acquisition by any Person, or any entity controlled by any such Person, who, as
of May 12, 1999 was the beneficial owner of at least fifteen percent (15%) of
the combined aggregate voting power of the Corporation's then outstanding voting
securities, or (v) any acquisition that complies with subsection b(i) of this
section 1; or

         (b) the approval by the shareholders of the Corporation of a
reorganization, merger or consolidation, or the sale or other disposition of all
or substantially all the assets of the Corporation ("Corporate Transaction");
excluding, however, any Corporate Transaction (i) as a result of which the
Persons, each of whom was, as of May 12, 1999, the beneficial owner of more than
fifteen percent (15%) of the combined aggregate voting power of the then
outstanding voting securities of the Corporation, or any entity controlled by
such Persons, will beneficially own, directly or indirectly, more than thirty
percent (30%) of the combined aggregate voting power of the then outstanding
voting securities of the corporation resulting from such Corporate Transaction;
or
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         (c) the complete liquidation or dissolution of the Corporation.

2.       In the event of your Qualified Termination of Employment, you shall be
entitled, as compensation for services rendered (subject to any applicable
payroll or other taxes required to be withheld) to continue to receive regular
bi-weekly payments of base salary for twenty four months following the date of
such Qualified Termination of Employment.

3.       (a) "Qualified Termination of Employment" shall mean your termination
of employment with the Corporation, other than as a consequence of your death or
Disability, within two years after a Change of Control of the Corporation,

         (i)      by the Company for any reason other than for Cause, or

         (ii)     by you by reason of an Adverse Change in Conditions of
                  Employment.

     (b) For the purpose of this Section 3, "Cause" shall mean gross negligence
or willful misconduct in respect of your obligations to the Corporation
(including but not limited to final conviction for a felony or perpetration of a
common law fraud) that has or is likely to result in material economic damage to
the Corporation.

     (c) An "Adverse Change in Conditions of Employment" shall mean the
occurrence of any of the following events:

         (i)      change by the Corporation of your functions, duties or
         responsibilities, which change would cause your position with the
         Corporation to become one of substantially less dignity,
         responsibility, importance or scope;

         (ii)     a reduction by the Corporation of your monthly base salary as
         in effect immediately preceding the Change of Control or as the same
         may thereafter be increased from time to time;

         (iii)    failure by the Corporation to continue you in any compensation
         or benefit plan in which, and on at least as favorable a basis, as, you
         were participating immediately preceding the Change of Control or, if
         more favorable to you, failure by the Corporation to provide for you
         participation in any compensation or benefit plan on a comparable basis
         and as in effect at any time thereafter with respect to other key
         employees;

         (iv)     the Corporation's requiring you to be based anywhere other
         than fifty (50) miles of your principal office location prior to the
         Change of Control, except for required travel on the Corporation's
         business to an extent substantially consistent with your business
         travel obligations prior to the Change of Control.

4.       Termination by the Corporation of your employment based on Disability
shall mean termination because of your absence from duties with the Corporation
on a full time basis for six (6) consecutive months, as a result of your
incapacity due to physical or mental illness which is determined to be total and
permanent by a physician selected by the Corporation or its insurers and
acceptable to you or your legal representative (such Agreement as to
acceptability not to be withheld unreasonably).

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5.       You shall hold, in a fiduciary capacity for the benefit of the
Corporation, all secret or confidential information, knowledge or data relating
to the Corporation and its businesses which shall have been obtained by you
during your employment by the Corporation and which shall not be public
knowledge (other than by your acts in violation of this provision). After
termination of your employment with the Corporation, you shall not, without the
prior written consent of the Corporation use, communicate or divulge any such
information, knowledge or data to any one other than the Corporation and those
persons designated by it.

6.       If one or more of the covenants or agreements provided for in this
Agreement is contrary to any express provision of law or contrary to the policy
of expressed law, though not expressly prohibited, then such covenant or
covenants, agreement or agreements shall be null and void and shall be deemed
separable from the remaining covenants and agreements and shall in no way affect
the validity of this Agreement or the effect of any remaining covenant or
agreement.

7        All notices required or permitted hereunder shall be in writing and
sent by fax and first class mail or overnight courier to the parties at their
respective addresses first set forth above.

8.       This Agreement contains the entire agreement of the parties with
respect to the subject matter hereof, and no representations, inducements,
promises or agreements, oral or otherwise, between the parties not embodied
herein shall be of any force and effect.

9.       No amendment or modification of this Agreement or any of its terms
shall be binding on either of the parties to this Agreement unless such
amendment or modification is in writing and is executed by both parties to this
Agreement.

10.      It is the intention of the Corporation and you that no portion of the
payments made hereunder be deemed to be an excess parachute payment as defined
in Section 280G of the Internal Revenue Code of 1986, as amended, or any
successor thereto ( the "Code"). It is agreed that the total amount of such
payments and any other payment to or for the benefit of you in the nature of
compensation, receipt of which is contingent on a Change in Control, and to
which Section 280G of the Code applies, shall not exceed an amount equal to one
dollar less than the maximum amount which you may receive without becoming
subject to the tax imposed by Section 4999 of the Code or any successor
provision or which the Corporation may pay without the loss of deduction under
Section 280G of the Code or any successor provisions.

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11.      This Agreement shall be governed by the law of New York without
reference to any conflict of laws rules and the parties consent to the personal
jurisdiction of the federal and state courts sitting in New York county and
agree that any dispute arising hereunder shall be resolved in such courts.

                                        Very truly yours,

                                        MOVADO GROUP, INC.
                                        By :/s/ Vivian D'Elia
                                        Name:   Vivian D'Elia
                                        Title: Sr. VP HR

Agreed and accepted
this  16 day of December,

/s/ Richard Cote
    Richard Cote

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                                                                    EXHIBIT 10.1

                                MASTER AGREEMENT

                                     BETWEEN

        Town Pages UK Limited of 11 Market Square, Alton, Hampshire, GU34

                              1HD (the "Customer")

                                       and

                       NCR Limited of 206 Marylebone Road

                             London NW1 6LY ("NCR")

                       ----------------------------------

                                    CONTENTS

1 - Definitions

2 - Orders, Addenda, and Contract Formation

3 - Delivery and Installation

4 - Prices, Invoice, Payment, Taxes, and Title

5 - Services

6 - Licence to Use Software and Deliverables

7 - Warranties

8 - Customer Obligations

9 - Product Evaluation

10 - Defence of Infringement Claims

11 - NCR's Liability

12 - Dispute Resolution

13 - Miscellaneous Terms

1 DEFINITIONS

Agreement     means this Master Agreement.

Addendum                      is defined in Section 2.1.

Contract                      is defined in Section 2.2.

Deliverables                  is defined in Section 5.3.

Equipment                     means hardware and associated peripherals and
                              features that the Customer acquires from NCR.

Interest                      Rate two percent above the London one year LIBOR
                              rate for sterling, accruing daily

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              both before and after judgement

NCR Product Specifications    means NCR's official published specifications for
                              Products when the Customer acquires them (which
                              NCR will provide to the Customer upon request),
                              and the documentation which NCR includes with
                              Products delivered to the Customer.

NCR                           means NCR Ltd.

Products                      means Equipment, Software, Services, Deliverables,
                              and Supplies.

Services                      means those services that the Customer acquires
                              from NCR, including those described in Section
                              5.0.

Software                      means computer programs in any form that the
                              Customer acquires from NCR, but does not include
                              diagnostic software as set out in Section 6.3

Supplies                      means consumable items that the Customer acquires
                              from NCR.

      2     ORDERS, ADDENDA, AND CONTRACT FORMATION

      2.1   Scope; Addenda -- This Agreement establishes general terms and
            conditions that apply to the Customer's acquisition (directly or
            through a leasing company) of Products for the Customer use. The
            Customer and NCR may agree to additional terms covering a specific
            transaction. These terms will be contained in an "Addendum" (which
            may be called an Addendum, "Statement of Work," or other name).

      2.2   Contracts -- This Agreement, standing alone, does not constitute an
            obligation to buy or provide Products except and until the Customer
            and NCR enter into an Addendum, purchase order, or other document
            that contains terms and conditions, such as Products being ordered,
            quantities, prices, delivery schedules, and discounts, which apply
            only to a specific transaction. This Agreement and each set of
            transaction-specific documentation will together constitute a
            "Contract" between the Customer and NCR that is a binding agreement
            separate from other Contracts. NCR may accept written or oral
            orders. NCR accepts an order when it signs the order or acknowledges
            it by performance or otherwise. If NCR accepts a written order, the
            Contract includes the written order, this Agreement and any
            applicable Addenda. Unless NCR specifically agrees in writing, any
            preprinted language on the Customer order forms will not be a part
            of the Contract. If NCR accepts an oral order, the Contract includes
            this Agreement and any applicable Addenda, and the quantities,
            prices and product identifications confirmed on NCR's invoice or
            acknowledgment. If there is a conflict within any Contract, the
            following order of precedence will apply: first, the order, second,
            any applicable Addenda, and finally, this Agreement.

      2.3   Other Software Licence Terms; Other Company's Products -- If NCR
            provides Software to the Customer with a "shrink-wrap" or other
            licence, those licence terms are included in the Contract rather
            than the licence terms in this Agreement. If NCR provides the
            Customer with Equipment, Software, Deliverables, or Supplies that
            bear the logo or copyright of another company with warranty and/or
            support terms from the other company, the other company's terms are,
            in relation to the other company's products, included in the
            Contract rather than those in this Agreement, and, unless
            specifically agreed in writing, NCR provides no warranty or support
            for these products. Upon the Customer's request, NCR will give the
            Customer a copy of the terms discussed in this Section 2. before the
            Customer orders these products.

      2.4   Invoiced Services -- In order to facilitate the continuation of
            Services at the end of a warranty period or maintenance Service
            term, NCR may offer to provide the Services by sending invoices
            covering them to the person the Customer designates. These invoices
            will clearly describe the Services and identify the covered
            Products. The Contract for the Services will include this Agreement
            and the terms on the face of the invoice. If the Customer does not
            want the Services but the Customer's employees mistakenly pay the
            invoice or accept the Services, then the Customer

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            may notify NCR within three months in which event NCR will cancel
            the Contract. If the Customer has made any payments, NCR will refund
            them, less charges for time and materials which NCR has already
            provided at the Customer's request. If the Customer has not made any
            payments, NCR will charge the Customer for time and materials which
            NCR has already provided at the Customer's request.

      2.5   Electronic Data Interchange ("EDI") -- NCR may provide EDI options,
            including electronic ordering, invoicing and payment. These options
            and NCR's acceptance of the Customers electronic document will be
            governed by an EDI Addendum to this Agreement. If, however, the
            Customer and NCR communicate electronically without executing an EDI
            Addendum, an identification code contained in an electronic document
            will be legally sufficient to verify the sender's identity and the
            document's authenticity as a signed writing.

      2.6   Changes -- Each Contract is the complete agreement between the
            Customer and NCR concerning transactions covered by it, and replaces
            any prior or contemporary oral or written communications. If the
            Customer requests that NCR cancel or modify a Contract (including
            changing delivery or installation dates or locations), the Customer
            and NCR will negotiate in good faith new schedules and/or sufficient
            compensation to NCR for accommodating the Customer. If no agreement
            is reached, the Contract will continue unmodified, and if the
            Customer refuses to perform further or reject NCR's tender of
            Products, NCR may pursue its available remedies. No change to this
            Agreement or a Contract will be effective unless it is in writing
            and signed by authorised representatives of both the Customer and
            NCR. Changes to Contracts should be made on NCR's change control
            form.

      3     DELIVERY AND INSTALLATION

      3.1   Delivery -- NCR will use all reasonable efforts to perform its
            obligations by dates included in a Contract. These dates are
            estimates only. NCR will inform the Customer of delays as far in
            advance as reasonably possible. If NCR's performance is delayed
            (other than by a force majeure) for an unreasonable time, the
            Customer may cancel delivery without penalty.

      3.2   Location and Risk of Loss -- NCR will deliver Products to the
            location that the Customer specifies. If the Customer selects the
            shipping agent, the agent's receipt of the Products constitutes
            delivery. Risk of loss passes to the Customer upon delivery. The
            Customer agrees to inspect Products when the Customer receives them
            and to notify NCR promptly if there is any visible damage.

      3.3   Installation -- NCR will notify the Customer prior to the scheduled
            delivery date if Products require a special physical environment.
            The Customer agrees to provide that environment prior to
            installation. Upon request, NCR will provide installation Services
            which may be separately chargeable.

4 PRICES, INVOICE, PAYMENT, TAXES, AND TITLE

      4.1   Prices -- Prices will be included in Contracts. If NCR announces a
            price increase for a Product which the Customer has ordered and the
            Contract specifies delivery more than 120 days after the price
            increase becomes effective, NCR may increase the Customer price for
            the Product. Price increases for Services or Software licensed for a
            periodic fee will only apply to subsequent billing periods.

      4.2   Invoice and Payment -- NCR will invoice the Customer:

            4.2.1 for Equipment and Software -after delivery to the Customer or
                  its contractors, unless NCR stores Equipment or Software for
                  the Customer, in which case NCR will invoice the Customer when
                  storage begins;

            4.2.2 for recurring Services -- in advance; and

            4.2.3 for non-recurring Services, including the provision of
                  Deliverables, after NCR provides them to the Customer.

            Payment is due when the Customer receives the invoice. NCR reserves
            thc right to charge interest at the Interest Rate on late payments
            if it does not receive payment within 30 days from the date of the
            invoice. If the Customer does not pay after NCR notifies the
            Customer of

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            the Customer's default, NCR also may suspend or terminate applicable
            Services and repossess or reclaim the applicable Products without
            waiving NCR's right to payment.

      4.3   Taxes and Other Charges -- Unless otherwise stated Product prices
            exclude delivery and installation charges; charges associated with
            preparing the Customer's site; and all taxes (such as sales, use,
            and ad valorem taxes, and assessments after audit) other than NCR's
            net income or franchise taxes. If the Customer qualifies for tax
            exemptions, the Customer must provide NCR with appropriate exemption
            documentation.

      4.4   Title -- Title to Equipment passes to the Customer on delivery,
            except that if NCR stores purchased Equipment for the Customer,
            title passes to the Customer where and when storage occurs. Where
            NCR stores purchased Equipment, NCR will charge the Customer
            reasonable amounts for such storage.

5 SERVICES

      5.1   Equipment Warranty and Maintenance Services

            5.1.1  During the term of an Equipment warranty or Contract for
                   Equipment maintenance Services, NCR will maintain the covered
                   Equipment in accordance with this Section so that it complies
                   with the warranties in Section 7.1.2. Unless otherwise
                   stated, the initial term of a Contract for Equipment
                   maintenance Services is one year and will automatically renew
                   for additional one year terms unless the Customer or NCR
                   terminate it, no later than 30 days prior to the commencement
                   of the new term.

            5.1.2  NCR's Equipment warranty and prepaid or contract maintenance
                   Services include parts and, if labour is included in the
                   Service, labour during covered hours. Replaced parts become
                   or remain NCR's property. NCR will charge separately for:

                   5.1.2.1  Supplies;

                   5.1.2.2  service calls outside of the applicable scope of
                            contracted Service or coverage hours;

                   5.1.2.3  service calls for Equipment that was in good
                            operating condition at the time of the call;

                   5.1.2.4  use of specified types of Equipment above their
                            rated usage levels (which NCR will provide to the
                            Customer at the Customer's request); and

                   5.1.2.5  per-call Services covering Products outside of
                            warranty or not on contract maintenance.

            5.1.3  NCR will also charge separately to repair Equipment which has
                   failed due to:

                   5.1.3.1  an alteration to Equipment or Software or attachment
                            not provided by NCR, approved by NCR in writing or
                            compatible with NCR's standard interfaces;

                   5.1.3.2  the Customer's use of Supplies or products acquired
                            from third parties that are defective or that do not
                            meet NCR standards or specifications;

                   5.1.3.3  he Customer or any third party's negligence, misuse,
                            or abuse; or:

                   5.1.3.4  fire, smoke, water, or acts of God.

            5.1.4  The Customer must maintain the Equipment site consistent with
                   NCR specifications at the Customer's expense, and the
                   Customer must provide safe working conditions and appropriate
                   utility services for maintenance personnel. When Equipment is
                   under warranty or a Contract for maintenance Services, or is
                   loaned to the Customer under Section 9.0, the Customer may
                   not allow anyone other than NCR or an authorised NCR warranty
                   service provider to maintain it. Before accepting an order
                   for maintenance Services for Equipment that is not then under
                   maintenance Services or which anyone other than NCR has
                   installed or serviced. NCR may inspect and refurbish it at
                   the Customer's expense. Orders for maintenance Services must
                   include all of the same type of Equipment at a location.

            5.1.5  If NCR provides Services for products the Customer acquires
                   from third parties, NCR will maintain those products in good
                   operating condition during the term of the contract for those
                   Services. NCR will not assume the manufacturer's warranty
                   obligations or make modifications specified by the
                   manufacturer unless otherwise agreed in writing.

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      5.2   Software Support

            5.2.1  During the term of a Software warranty or Contract for
                   Software Support, NCR will perform the following in
                   accordance with this Agreement:

                   5.2.1.1  provide telephone access to NCR support resources to
                            assist in resolving Software problems; and

                   5.2.1.2  distribute, at the Customer's request, Software
                            updates. NCR will announce the availability of
                            updates via internet postings or otherwise.

                   Unless otherwise stated, the initial term of a Contract for
                   Software Support is one year and will automatically renew for
                   additional one year terms unless the Customer or NCR
                   terminate it no later than 30 days prior to the commencement
                   of the new term.

            5.2.2  NCR will provide Software Support for the most recent release
                   and the prior release of covered Software. Software Support
                   for the prior release may not include updates or code level
                   fixes if these are not available to NCR. When the Customer
                   orders Software Support, the Customer must order the same
                   level of service (to the extent available) for all
                   interdependent Software operating on the same Equipment. If
                   the Customer has licensed multiple copies of the same
                   Software, the Customer must order Software Support for each
                   copy used at the same location.

            5.2.3  To permit NCR to provide Software Support, upon request the
                   Customer agrees to assist in isolating Software problems. The
                   Customer also agrees to provide modems and telephone lines
                   for NCR to access the Customers system remotely, to install
                   and test all fixes and updates, and to perform other actions
                   reasonably requested by NCR.

      5.3   Professional Services -- When NCR performs Services for the
            Customer, NCR may provide the Customer with "Deliverables."
            Deliverables may include:

            5.3.1  custom or third party Software in executable or source code
                   form; and

            5.3.2  written, visual, or audio materials such as architectural
                   designs, data models, and training materials in either
                   written or electronic form; which relate to the Customer's
                   information processing systems.

                   Software Deliverables may be subject to additional terms and
                   conditions contained in an Addendum.

      5.4   Year 2000 maintenance and support

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            5.4.1  If, during the term of a Software warranty, Equipment
                   warranty, Contract for Software Support or Equipment
                   maintenance services, as appropriate, NCR receives a
                   substantial number of calls attributable to century date
                   issues, the Customer recognises that this may have an effect
                   on NCR's ability to achieve any service levels that would
                   otherwise apply. If NCR (notwithstanding that NCR has solely
                   for this reason used all reasonable endeavours) fails to meet
                   those service levels, NCR shall not be liable for such
                   failure.

6 LICENCE TO USE SOFTWARE AND DELIVERABLES

      6.1   Scope -- Subject to the Customer's payment of all one-time or
            periodic licence fees, NCR grants the Customer a non-transferable,
            non-exclusive licence to use Software and Deliverables under the
            terms of this Agreement. Unless the Contract specifies that the
            licence to Software is periodic, the Customer's licence is
            perpetual. If the Contract does not specify usage terms such as the
            number of users or site licence rights, the Customer may use the
            Software at any time on a single processing unit of the class and
            model for which the Customer originally licensed it. The Customer
            may use the Software in object code only, unless the Customer and
            NCR agree to additional terms regarding the use of source code. The
            Customer may use the Software only for the Customer's internal use,
            (which may include use by the Customers end users where such use is
            normal for the Equipment to which the Software relates). The licence
            term for Software and Deliverables begins on delivery. The
            Customer's licence to use Software or Deliverables terminates
            automatically if the Customer violates the licence terms. When a
            licence terminates, the Customer will immediately stop using the
            Software or Deliverables and either return or destroy all copies.

      6.2   General -- The Customer may not copy Software or Deliverables;
            transfer, disclose, sublicense or distribute them to any party; or
            use them other than as allowed by this Agreement or a Contract,
            except that, subject to Section 2.3:

            6.2.1  The Customer may transfer Software and Deliverables to the
                   Customer's affiliates who agree to be bound by this
                   Agreement:

            6.2.2  The Customer may give access to the Software and Deliverables
                   to the Customer's consultants who agree to be bound by the
                   licence terms of this Section 6.0 and the Contract, for the
                   sole purpose of performing consulting services for the
                   Customer, and:

            6.2.3  if the Customer transfers Equipment to a third party, the
                   Customer may transfer Software running on that Equipment to
                   the third party for that party's internal use only (and not
                   for resale or redistribution) if the Customer notifies NCR
                   and gives the other party a copy of the licence terms of the
                   Contract, including this Section 6.0 and all usage
                   limitations. The licence transfer will be effective when the
                   third party accepts the terms by initial use of the Software
                   and pays any applicable relicence fees.

            The Customer will retain copyright notices and proprietary legends
            on all copies of Software and Deliverables the Customer possess or
            transfers. Software and Deliverables remain the property of NCR or
            its licensors. The Customer will not take any steps, such as reverse
            assembly or reverse compilation, to derive a source code equivalent
            of Software, except to the extent permitted by law.

      6.3   Diagnostic Software -- NCR may provide Products to the Customer that
            include software, data, documentation, and other material that NCR
            uses to diagnose the operation of the Products ("Diagnostic Tools").
            Diagnostic software may be firmware or it may be loaded in memory
            from disks or other media. The Diagnostic Tools are not licensed for
            use by any person other than NCR. Diagnostic Tools are the
            confidential intellectual property of NCR and are provided solely to
            assist NCR in supporting its Products. They may not be copied,
            disclosed to any third party (except under the same terms as under
            Section 6.2.3), or used by any person for any purpose whatsoever
            without NCR's express written consent NCR may delete or remove
            Diagnostic Tools at any time without notice. NCR provides no
            warranties for diagnostic tools and is not liable for their use by
            any person other than NCR.

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7 WARRANTIES

      7.1   Equipment, Supplies, Software, and Services -- NCR warrants that:

            7.1.1  Title in Equipment and Supplies will be free and clear.

            7.1.2  Equipment, Supplies, and Software media will be free from
                   defects in material and workmanship and will conform to NCR
                   Product Specifications. Software operation will materially
                   conform to NCR Product Specifications (except for Software
                   Deliverables, which are covered in 7.1.3 below).

            7.1.3  Deliverables, including Software Deliverables, will
                   materially conform to the specifications included in the
                   applicable Addendum.

            7.1.4  Equipment and Software listed in the "NCR Year 2000
                   Qualification List" ("Qualified Products") at the time of
                   acquisition from NCR will comply with the "NCR Year 2000
                   Qualification Requirements Definition" in effect at the time
                   of acquisition. Both the Qualification List and the
                   Qualification Requirements Definition will be made available
                   to the Customer at the Customer's request. This warranty
                   applies only to the performance of the Qualified Products
                   themselves, and does not extend to the use of Qualified
                   Products in combination with other products, whether acquired
                   from NCR or not. Notwithstanding Section 7.2, this warranty
                   is not limited in duration.

            7.1.5  NCR will provide Services in a professional manner consistent
                   with Section 5.0 and any Contract in effect at the time the
                   Services are rendered.

      Equipment may include used components, which will not affect the
      applicable warranties.

      7.2   Warranty Period -- The warranty period for Equipment, Supplies,
            Software and Deliverables will be agreed per Contract. The warranty
            period begins on delivery of the Product. The warranty for a copy of
            a piece of Software covers only that specific copy; software fixes
            supplied under warranty Services may nor be incorporated into other
            copies of the same Software which are not then under warranty or a
            Contract for Software Support. If the Contract does not state the
            warranty period there is no warranty (other than 7.1.1 and 7.1.4
            above).

      7.3   Nonconformance with Warranties -- If Equipment, Software (except
            Software Deliverables, which are covered by the next sentence), or
            Supplies do not conform to their warranties during the applicable
            warranty period, NCR will promptly and without charge;

            7.3.1  under Section 5.1 repair Equipment or replace it with a unit
                   of Equipment that is at least functionally equivalent;

            7.3.2  under Section 5.2 correct Software; or

            7.3.3  replace Supplies.

            If NCR does not perform Services as warranted (including by
            providing Deliverables that do not conform to their warranties) and
            the Customer provides prompt notice, NCR will use all reasonable
            efforts to reperform them.

      7.4   Refunds

            7.4.1  If NCR is unable to repair, correct, or replace Equipment,
                   Software (except Software Deliverables, which are covered by
                   Section 7.4.2), or supplies under Section 7.3 within a
                   reasonable time, the Customer may return the defective
                   Product and obtain a refund, or the Customer may accept the
                   Product "as is."

            7.4.2  If NCR is unable to reperform Services as warranted under
                   Section 7.3 within a reasonable time (including by correcting
                   any non-conforming Deliverables), the Customer may terminate
                   the Contract and obtain a refund of the Customer payments to
                   NCR for those Services and/or associated Deliverables. The
                   Customer refund for a fixed term Services Contract will not
                   exceed the Customer's most recent payment for such Services.

            7.4.3  Any refund under this Section 7.0 will be reduced on the same
                   basis as the Customer depreciates the Product(s) in the
                   Customer's financial statements, calculated from the delivery
                   date. If the Customer does not depreciate the Product(s), the
                   refund will be reduced on a 5-year straight-line basis.

      7.5   Warranty Services -- NCR will provide warranty Services as set out
            in this Agreement and the relevant Contract. The Customer may
            separately purchase expanded warranty Services from NCR, when
            available.

                                       7
<PAGE>   8

      7.6   Except for warranties specifically contained in this Agreement or a
            contract, NCR disclaims all warranties, express and implied,
            including but not limited to the implied warranties of
            merchantability, fitness for a particular purpose, and those
            arising from a course of dealing. NCR does not warrant that Products
            will operate uninterrupted or error free, or that all deficiencies,
            errors, defects or nonconformities will be corrected. NCR has no
            warranty obligation for Products that the Customer acquires from
            third parties, even if NCR assisted in evaluating or selecting them.
            The failure of Products the Customer acquires from third parties or
            their suppliers will not affect the Customer's obligations to NCR.
            If NCR designates that Products are provided "as is," there is no
            warranty.

      7.7   Exclusive Remedies - The Customer's rights and remedies set forth in
            this Agreement or a Contract are exclusive and in lieu of all other
            rights and remedies related to any Contract or Product (except to
            the extent that applicable law prohibits agreements to disclaim
            warranties or limit liabilities).

8 CUSTOMER OBLIGATIONS

      8.1   The successful performance of the Products depends on the Customer's
            knowledgeable selection and operation of the Products and the
            Customer's reasonable cooperation with NCR. The Customer's
            obligations include, unless otherwise agreed:

            8.1.1  determining whether the Products, if they perform as
                   warranted, will meet the Customer specific requirements;

            8.1.2  giving NCR sufficient, free, and safe access to the
                   Customer's facilities, free of any hazardous materials (e.g.,
                   asbestos) or conditions;

            8.1.3  providing back-up equipment and services to safeguard the
                   Customer's programs, data and funds;

            8.1.4  implementing and operating the Products;

            8.1.5  testing and operating Software and all Software updates; and

            8.1.6  documenting Software problems;

            8.1.7  giving NCR reasonable access to the Customer's employees,
                   including clearly identified key contacts;

            8.1.8  obtaining the commitment of the Customer's management to the
                   success of the Products and communicating that commitment to
                   all of Customer's employees;

            8.1.9  appropriately educating the Customer's employees on the use
                   of the Products;

            8.1.10 giving NCR information that it requests that is reasonably
                   relevant to the Customer's implementation or operation of the
                   Products;

            8.1.11 obtaining any necessary governmental permits or consents.

9 PRODUCT EVALUATION

      9.1   NCR may loan Products to the Customer for the Customer's evaluation.
            The Customer and NCR will agree in advance on;

            9.1.1  the length of the evaluation period;

            9.1.2  prices if the Customer elects to acquire the Products;

            9.1.3  the post-evaluation warranty periods, if any; and;

            9.1.4  the post-evaluation warranty periods, if any; and;

            9.1.5  who will bear related costs of freight,
                   installation/deinstallation and maintenance.

            The evaluation period will begin when NCR delivers the Products to
            the Customer. At the end of the evaluation period, the Customer will
            make the Products available for return to NCR, or NCR will invoice
            the Customer for the Products at the agreed prices. The Customer
            agrees not to move the Products to another location during the
            evaluation without NCR's consent. During the Customer's evaluation,
            products are furnished to the Customer "as is." If the Customer is
            dissatisfied with them for any reason, the Customer's exclusive
            remedy will be NCR's removal of the products from the Customer site.

                                       8
<PAGE>   9

10 DEFENCE OF INFRINGEMENT CLAIMS

      10.1  NCR will defend at its expense any claim or suit brought against the
            Customer alleging that any Product infringes a patent, copyright or
            trade secret and will pay all costs and damages finally awarded, if
            the Customer promptly notifies NCR of the claim and gives NCR;

            10.1.1 the information and cooperation that NCR reasonably asks for,
                   and;

            10.1.2 sole authority to defend or settle the claim.

      10.2  In handling the claim, NCR may obtain for the Customer the right to
            continue using the Product or replace or modify the Product so that
            ii becomes non-infringing. If NCR is unable to reasonably secure
            those remedies, as a last resort NCR will refund the purchase price
            for infringing Equipment and refund one-time licence fees for
            infringing Software. The refund will be reduced on the same basis as
            the Customer depreciate the infringing Product in the Customer
            financial statements. If the Customer does not depreciate it, the
            refund will be reduced on a 5-year straight-line basis. NCR is not
            obligated to indemnify the Customer under this Section 10.0 if the
            alleged infringement is based on the use of the Product with other
            products not furnished directly by NCR, or on NCR's compliance with
            any designs, specifications or instructions provided by the
            Customer, or on the modification of the product by anyone other than
            NCR. This section states NCR's entire liability for infringement of
            patents, copyrights, trade secrets, and other intellectual property
            rights.

11 NCR'S LIABILITY

      11.1  Circumstances may arise where, because of NCR's default or other
            liability, the Customer is entitled to recover damages from NCR. In
            each such instance, regardless of the basis on which the Customer
            becomes entitled to claim damages, the Customer's sole remedy, and
            NCR's entire liability (except to the extent that applicable law
            prohibits agreements to limit liabilities), is as follows:

      11.2  For failure;

            11.2.1 of Equipment, Supplies, and Software (other than Software
                   Deliverables, which are covered by the next clause) to
                   conform to their warranties during a warranty period,

            11.2.2 to perform Services (including by providing Deliverables that
                   do not conform to their warranties) as warranted, and

            11.2.3 any warranty as sot out in Section 7.4. as stated in Section
                   7.0.

      11.3  For delays in delivery, as stated in Section 3.1 or as otherwise
            provided in a Contract.

      11.4  For the Customer dissatisfaction with Products that NCR loans to the
            Customer, as stated in Section 9.0.

      11.5  For infringement of patents, copyrights, trade secrets, and other
            intellectual property rights, as stated in Section 10.0.

      11.6  For bodily injury, including death, caused by NCR's negligence,
            NCR's liability will be unlimited, to the extent NCR's negligence
            caused the injury. For physical damage to tangible property, NCR
            will be liable for direct damages up to (pound)2,000,0O0 per
            occurrence, to the extent NCR's negligence caused the damage.

      11.7  For all claims not expressly addressed in sections 11.1 through 11.5
            (or if the remedies in those sections are held to have failed of
            their essential purpose or are otherwise held to be invalid or
            unenforceable), including but not limited to claims of
            misrepresentation (but not including fraudulent misrepresentation)
            arising out of or related in any manner to the performance of any
            obligations under a contract, NCR's cumulative liability (including
            refunds and the value of replacement products given to the Customer)
            will be limited to the Customer's direct damages not to exceed the
            amount the Customer paid NCR for the applicable Product(s) over any
            12 month period proceeding the claim..

      11.8  Under no circumstances are NCR, or its officers, directors,
            employees, affiliates, subcontractors, or suppliers liable, whether
            in an action in contract, tort, negligence, product liability,
            statute or otherwise (and even if advised of the possibility of loss
            or damages) for loss of profits or revenue (whether direct or
            indirect), nor liable for any indirect, incidental, consequential or
            punitive damages.

      11.9  The Customer agrees that the Customer is in a better position than
            NCR to foresee and evaluate any potential damage or loss that the
            Customer may suffer in connection with any Contract,; and that the
            damages payable under this Agreement have been calculated on the
            basis that NCR shall exclude or

                                       9
<PAGE>   10

            limit liability as set out in this Agreement. The Customer warrant
            to NCR that the Customer will insure against, or bear itself, any
            loss for which NCR has excluded liability.

      11.10 Sections 11.6 and 11.7 will survive failure of an exclusive or
            limited remedy.

12 DISPUTE RESOLUTION

      12.1  Negotiation, Escalation and Mediation -- If any controversy or claim
            arises relating to this Agreement or any Contract, the Customer and
            NCR will attempt in good faith to negotiate a solution to their
            differences, including progressively escalating any controversy or
            claim through senior levels of management. If negotiation does not
            result in a resolution within 15 business days of when one party
            first notifies the other of the controversy or claim, the Customer
            and NCR will attempt to settle it by mediation in accordance with
            the Centre for Dispute Resolution (London) Model Mediation
            Procedure.

      12.2  Two Year Limitation -- Neither the Customer nor NCR may bring a
            claim or action regardless of form, arising out of or related to
            this Agreement, including any claim of fraud or misrepresentation,
            more than two years after the delivery of any Products at issue, or
            more than two years after cause of action accrues, whichever is
            later.

      12.2  Confidentiality - in order to facilitate the resolution of
            controversies or claims between the Customer and NCR, the Customer
            and NCR will keep them confidential, including details regarding
            negotiations, mediation, arbitration, and settlement terms.

      12.4  Substitute Products - The Customer's acceptance of refunds or
            substitute Products under this Agreement waives all claims relating
            to the nonperforming Products involved.

13 MISCELLANEOUS TERMS

      13.1  Effective Date; Non-Waiver; Assignment -- The cover page of this
            Agreement specifies the effective date. If the date is left blank,
            the date NCR signs this Agreement or first provides Products to the
            Customer is the effective date. Failure to enforce any term of this
            Agreement or a Contract is not a waiver of future enforcement of
            that or any other term. Neither the Customer nor NCR may assign this
            Agreement, a Contract, or its rights or obligations under them
            without the express written consent of the other, except NCR may
            assign this Agreement or a Contract to an affiliate and may use
            subcontractors or resellers to fulfil its obligations.

            13.2   Severability -- If any provision of this Agreement or a
                   Contract is held to be illegal, invalid, or unenforceable,
                   the provision will be enforced to the maximum extent
                   permissible so as to effect the intent of the parties, and
                   the remaining provisions of this Agreement or the Contract
                   will remain in full force and effect.

            13.3   Termination -- This Agreement will remain in effect until the
                   Customer or NCR terminate it on 30 days advance written
                   notice. Termination of this Agreement will not terminate any
                   existing Contract. Either party may terminate an existing
                   Contract with immediate effect if the other party is in
                   material breach and, if the breach was capable of remedy, has
                   failed to remedy the breach within 30 days of receipt of
                   written notice giving details of the breach and requiring the
                   other party to remedy the breach.

            13.4   Insolvency and Bankruptcy -- On the occurrence of any of the
                   following, all Contracts will automatically terminate unless
                   the non-affected party elects to have any such contract
                   continue:

                   13.4.3   the admission by either party in writing of its
                            inability to pay its debts generally or the making
                            of a general assignment for the benefit of
                            creditors;

                   13.4.2   any affirmative act of insolvency by either party or
                            the filing by or against any party of any petition
                            or action under any bankruptcy, reorganisation,
                            insolvency arrangement, liquidation, dissolution or
                            moratorium law, or any other law or laws for the
                            relief of, or relating to, debtors, unless the
                            petition or action is withdrawn within 30 days; or

                   13.4.3   the subjection of a material part of either party's
                            property to any levy, seizure, assignment or sale
                            for or by any creditor, third party or governmental
                            agency.

                   13.4.4   the appointment of a receiver, administrative
                            receiver or liquidator over an asset of a party;

            13.5   Confidentiality; Customer References -- Except as required by
                   law, the Customer and NCR will keep the terms and conditions
                   of this Agreement and of Contracts, including pricing,
                   confidential; provided, however, that NCR may without the
                   Customer's consent disclose to third

                                       10
<PAGE>   11

                  parties that the Customer is a customer of NCR and Customer
                  may disclose to third parties that NCR is a supplier of
                  Customer, without revealing any specific terms of this
                  Agreement or any Contract.

            13.6   Notices -- All notices (including requests, consents or
                   waivers) made under this Agreement or any Contract will be in
                   writing and delivered by facsimile, electronic mail, or other
                   electronic means (in which case the recipient will provide
                   acknowledgment within one business day separately from any
                   machine-generated automatic reply); or by prepaid means
                   providing proof of delivery. Notices are effective upon
                   receipt. NCR will send notices to the Customer at the address
                   on the face of this Agreement, and the Customer will send
                   notices to NCR at its local district office or other
                   designated address, with an additional copy to Head of Legal,
                   NCR Ltd, 206 Marylebone Rd, London NW1 6LY. Either party may
                   change its address upon notice as required by this Section.

            13.7   Force Majeure - Except for the Customer's obligation to make
                   payments, neither party is liable for failing to fulfil its
                   obligations due to causes beyond its reasonable control
                   including, without limitation, acts of God, civil or military
                   authority, warriots, strikes, or fire. If NCR's performance
                   of a Contract is adversely affected by any such causes then
                   the Customer may terminate that Contract on 35 days notice
                   unless the failure to perform is remedied within the notice
                   period.

            13.8   Choice of Law - This Agreement is governed by the law of
                   England and Wales and subject to the exclusive jurisdiction
                   of the English courts.

            13.9   Governmental authorisations - The Customer nay not export
                   certain Products without appropriate approvals from time
                   United States and foreign governments.

            13.10  Entire Agreement - This Agreement contains the entire
                   agreement and understanding of the parties with respect to
                   its subject matter and supersedes and cancels all prior
                   agreements, statements, representations, warranties or
                   understandings, written or oral, with respect thereto. Each
                   of the parties acknowledges and agrees that in entering into
                   this Agreement it does not rely on, and shall have no remedy
                   in respect of, any statement, representation, warranty or
                   understanding made prior to this Agreement except to the
                   extent that such statement, representation, warranty or
                   understanding is incorporated in this Agreement. Each of the
                   parties hereby acknowledges that it has not been induced to
                   enter into this Agreement by reason of any representation
                   made by or on behalf of the other party or any party
                   connected with the other party. Nothing in this sub-clause
                   shall operate to limit or exclude any liability for fraud.

 CUSTOMER                                      NCR LIMITED

    /s/ F.N. Lyndon - Skegges                         /s/ A. Moss
------------------------------               -----------------------------------
 Signature                                     Signature

    F.N. LYNDON - SKEGGS                              A. Moss
------------------------------               -----------------------------------
 Printed Name                                  Printed Name

    Director                                          DIRECTOR
------------------------------               -----------------------------------
 Title                                         Title

    22nd Aug '99                                      26/8/99
------------------------------               -----------------------------------
 Date                                           Date

                                                              ------------------
                                                                   NCR Law/
                                                                Contract Mgmt.
                                                              ------------------
                                                              /s/ [ILLEGIBLE]
                                                              ------------------
                                                               Approved As To
                                                                 Legal Form
                                                              ------------------

                                       11
<PAGE>   12

                                                                          [LOGO]
                                                                            NCR

KIOSK SERVICES ADDENDUM

1.0 THIS ADDENDUM

1.1 Our Contract with respect to Kiosk Services the Customer acquire from NCR
consists of the -Master Agreement dated 26th August 1999 ("Master Agreement"),
this Kiosk Services Addendum, any Appendices attached to this Addendum, and a
Statement of Work. Unless otherwise agreed in writing, all Kiosk Services will
be governed by this Addendum.

1.2 If a conflict exists between the terms and conditions of any of the
documents referenced above, the order of precedence will be (a) any Statement of
Work, (b) Appendices to this Addendum; (c) this Kiosk Services Addendum; and (d)
the Master Agreement. Any pre-printed language on the Customer's or NCR's Order
Forms shall not apply.

2.0 TERM

2.1 The initial term of this Addendum ("Initial Term") will begin on the
Effective Date and will continue for a period of three years. Thereafter, this
Addendum will automatically renew for one year periods, until terminated by
either party by written notice to the other no less than 90 days prior to the
end of the Initial Term or renewal period, unless terminated according to
Section 10.0.

3.0 DEFINITIONS

3.1 As used in this Addendum, the following terms will have the following
meanings. Capitalised terms not defined in this Addendum will have the meanings
assigned in the Master Agreement.

      (b) "Customer Preventable Call" is a Service call which could have been
      avoided if the Customer had properly undertaken the Customer's obligations
      hereunder. Customer Preventable Calls include, but are not limited to,
      calls for First Line Maintenance to replenish supplies because the
      Customer neglected to do so during normal business hours.

      (c) "Good Operating Condition" means for:

            (i)   Kiosk hardware, conformance to the NCR Product Specification.

            (ii)  Kiosk software, material conformance to the NCR Product
                  Specification.

      Defects in material and workmanship in Kiosk hardware which are present on
      delivery to the Customer (or on delivery or handover to the Customer
      representative) shall be deemed to be failures to materially conform to
      the NCR Product Specification.

      (d) "Principal Period of Maintenance" ("PPM") is the time period (in hours
      per day and days per week) during which NCR will provide Services.

                                                  ------------------------------
                                                                            3/94
                                                  ------------------------------

<PAGE>   13

      (e) "Response Time" is the interval between the Customer's call to NCR and
      arrival of the NCR customer engineer at the Kiosk. Response Time intervals
      are measured during the PPM only. For example, if the PPM is 8:00 a.m.
      through 5:00 p.m. and NCR receives a request of service at 4:00 p.m. and
      responds at 9:00 a.m. the following day, the Response Time is 2 hours.

3.2 Reference to the conduct of a party includes the conduct of employees,
subcontractors or agents of that party. NCR may provide Services either directly
or through subcontractors.

4.0 SCOPE

4.1 NCR will provide and the Customer will purchase First and Second Line
Maintenance Services described herein. (Additional Services may be described in
Appendices to this Addendum.) The Services selected for various Kiosksare
specified in Appendix A, which may be updated from time to time by the agreement
of the parties to add additional Kiosks and/or Kiosk equipment, services, or
locations.

4.2 Second Line Maintenance consists of Remedial Maintenance, Replacement Parts,
Preventive Maintenance, and Engineering Changes, as described below, necessary
to keep the Kiosk in Good Operating Condition. Generally, NCR will attempt
problem diagnosis and resolution on a remote basis first.

      4.2.1 Remedial Maintenance - Remedial Maintenance consists of those
      functions required to repair a malfunctioning Kiosk and return it to Good
      Operating Condition. NCR's response to a service request will be
      consistent with the nature of the problem, and may include remote support
      in the form of on-line diagnosis and telephone assistance, and if
      necessary, on-site presence.

      4.2.2 Replacement Parts -- NCR will install parts on an exchange basis.
      Installed parts may be new or reconditioned used parts. Replacement parts
      become the Customer's property (if the Customer own the equipment).
      Replaced parts become the property of NCR. As used in this Addendum, the
      term "parts" does not include consumable items such as batteries, paper,
      printheads, and storage media, such parts will be a chargeable item.

      4.2.3 Preventive Maintenance - Preventive Maintenance consists of any
      functions performed on a proactive basis designed to keep the Kiosk in
      Good Operating Condition. Any applicable Preventive Maintenance will be
      performed as determined by NCR. Preventive Maintenance may include system
      monitoring as applicable, further specified in the Statement of Work
      section 4.4.

      4.2.4 Engineering Changes -- Engineering Changes include any safety
      changes to NCR Kiosks required of NCR by a governmental or regulatory
      entity. Safety changes will be made at no additional charge. Other
      engineering changes, e.g., changes intended to enhance or simplify the
      performance, reliability or serviceability of NCR equipment, that are
      generally adopted by NCR and provided to NCR's maintenance customers at no
      charge, if any, will also be made by NCR at no additional charge and will
      be installed at NCR's convenience.

      4.2.5 Intentionally deleted.

                                       2
<PAGE>   14

      4.2.6 Unless otherwise agreed in writing, new NCR Kiosks will receive the
      level of support specified by their warranty. If the Customer upgrades the
      warranty to receive a higher level of support, the warranty upgrade charge
      will commence on installation. At the expiration of the NCR warranty
      period, the NCR Kiosks will automatically be placed under this Addendum
      for the remainder of the term at the maintenance rates specified in the
      applicable Statement of Work, or if not specified, at NCR's standard
      maintenance rates then in effect. NCR does not assume the manufacturer's
      warranty obligations on non-NCR equipment.

      4.2.7 Before accepting Kiosks for maintenance, NCR may inspect, and if
      necessary repair, Kiosks which have not been subject to NCR warranty or
      maintenance for a period in excess of 90 days. Inspection and any
      necessary repairs will be at the Customer's expense at NCR's then-current
      time and materials service rates and policies.

      4.2.8 With respect to any Alteration or Attachment to Kiosks, NCR will
      determine in its discretion if it will provide maintenance for the Kiosk.
      NCR will not maintain Kiosks if an Alteration or Attachment creates a
      safety hazard or renders maintenance or repair impractical. For purposes
      of this Addendum, an "Alteration" is a change made to the physical,
      mechanical, or electrical arrangement of hardware, whether or not
      additional devices or parts are required, and an "Attachment" is a
      mechanical, electrical, or electronic interconnection to NCR hardware of
      non-NCR hardware marketed by others. If an Alteration, Attachment, use of
      supplies not meeting the Kiosk manufacturer's specificatons, use of
      unsupported software, use of software not furnished by NCR, or
      modifications to NCR-supported software not performed by NCR result in an
      increase in NCR's maintenance of Kiosks, such increased maintenance will
      be billed at an appropriate increased rate. Use of certain equipment above
      designated levels which NCR communicates to the Customer may require
      additional charges.

      4.2.9 Second Line Maintenance does not include clearing of paper, card,
      envelope and jams, the replenishment of media and supplies (paper,
      ribbons, ink cartridges, and printheads), or Administrative Maintenance
      including retrieval of mutilated paper from the divert cassette, retrieval
      of captured cards, or the general cleaning of Kiosk and the immediate
      surrounding area.

4.3 Services will be performed only during the PPM. If a service request
received by NCR within the PPM cannot be completed by the end of that day's PPM,
it will be continued during the next occurring hours of the PPM. Except as
otherwise agreed in writing, the PPM does not include New Year's Day, Christmas
Day, Boxing Day, and any public or bank holidays (collectively, "Holidays").

4.4 The following services are not covered by this Addendum and are billable to
the Customer on a "Per Call" basis:

      (a) Any service which, at the Customer's request, is provided outside the
      PPM, or which is beyond the scope of the service as described in this
      Addendum.

      (b) Intentionally deleted

                                       3
<PAGE>   15

      (c) Services relating to installation, deinstallation, and movement of
      Kiosks, to electrical work external to an Kiosk.

      (d) At NCR's discretion, services requested for equipment which is in Good
      Operating Condition.

      (e) Service resulting from the following causes: the Customer's or any
      third party's negligence, misuse, or abuse, including the failure to
      operate the Kiosk in accordance with NCR's power, environmental, and other
      specifications; movement of the Kiosk by anyone other than NCR; failure of
      equipment not maintained by NCR, improper use of or failure to use
      supplies; use of supplies not meeting the manufacturer's specifications;
      acts of third parties; fire originating outside of NCR-furnished
      equipment; water; acts of God; damage ordinarily covered by insurance.

      (f) Customer Preventable Calls.

Per Call services are billed upon performance at NCR's then-current time and
materials rates, and are subject to personnel and material availability. The
applicable Hourly service rates are subject to a surcharge if the service is
performed outside the PPM.

4.5 In the event service is required on Kiosks under circumstances which could
jeopardise the safety of NCR employees, NCR reserves the right, but is not
obligated to, reschedule service to other times, require a security escort at
the Customer's expense, or refuse service. Alternatively, NCR may recommend
changes the Customer can make to the Kiosk site, such as additional lighting,
designed to improve safety and enable NCR to service the Kiosk without
limitation. NCR agrees to use its best efforts to notify the Customer
immediately if any of the above circumstances apply.

6.0 THE CUSTOMER'S RESPONSIBILITIES

6.1 The Customer will not permit anyone other than NCR to perform Second Line
Maintenance on any Kiosk covered by this Addendum.

6.2 The Customer is responsible for initially determining that the Kiosk
requires service and will follow the service request procedures provided by NCR.

6.3 The Customer is responsible for preparing prior to the delivery of the
Kiosk, and maintaining thereafter, the site of the Kiosk in accordance with the
Kiosk manufacturer's specifications and NCR's site safety specifications (which
will be provided upon request) and for providing safe and adequate working
conditions for NCR's service personnel, including appropriate utility service
and, if required, local telephone extensions. Subject only to reasonable and
necessary security regulations, the Customer agrees to permit NCR access to all
Kiosk's to be maintained by NCR.

6.4 The Customer is responsible for:

      (a) Installation. testing, and operation of all software Updates.

      (b) Providing all necessary consumables for service of the Kiosk (paper,
      ribbons, etc.)

                                       4
<PAGE>   16

6.5 The Customer represent that the Customer have the authority of the owner of
any Kiosk not owned by the Customer to have it serviced by NCR.

6.6 The Customer are responsible for all products and services provided by
parties other than NCR and NCR's subcontractors, whether or not NCR recommended
them or assisted in their evaluation, selection, or supervision. The failure of
those products, services or their suppliers to meet the Customer's requirements
will not affect the Customer's obligations to NCR under this Addendum.

7.0 RATES

7.1 NCR may increase the prices set out in any SOW or Order to reflect increases
in its costs once every twelve months subject to 30 days written notice. The
price increase shall not exceed the annual rate set out for UK Wages/Earnings,
in the edition of The Economist magazine published for the month of the
anniversary date of this Agreement. Where no edition of The Economist magazine
is published for that month, or where the edition does not contain the UK
Wages/Earnings rate, the previous edition of The Economist shall be used, and so
on until a copy of The Economist containing the UK Wages/Earnings rate is
located.

7.2 Rates do not include any Federal, state, county, or local sales, use, or
other taxes however designated, whether levied on seller or buyer and whether
based on price, charge, product, service, use, or this Addendum. Any such taxes
and interest (if not due to NCR's delay) required to be paid by NCR will be
added to the invoices. Any taxes to be paid by the Customer but in fact paid by
NCR will be reimbursed to NCR upon request. In the event any taxes to be paid by
the Customer but levied on NCR are not paid until audit, NCR may then invoice
the Customer.

8.0 INVOICING AND PAYMENT

The Customer will pay NCR for services quarterly in advance, beginning on the
Effective Date of this Addendum, or for Kiosks not installed on the Effective
Date, on the date the Kiosk is installed and certified ready for use. NCR will
provide appropriate invoices 30 days prior to each payment due date. NCR will
invoice the Customer for Per Call services as those services are rendered.
Invoices for Per Call services are due and payable upon receipt. The Customer's
failure to pay any invoice when due will entitle NCR to late payment fees or
interest, or both, and to applicable collection costs (if any).

9.0 WARRANTY AND LIMITATION OF LIABILITY

9.1 NCR warrants that it will perform its obligations under this Addendum, and
for the stated term of this Addendum, in a professional and workmanlike manner.
NCR, at its expense, will promptly re-execute any Services that fail to conform
to the requirements of this Addendum. If NCR is unable reasonably to do so, the
fees the Customer paid for that portion of the Service will be refunded.

9.2 In the event NCR is required to perform maintenance services on a Kiosk as a
result of damage or inoperability caused by the Customer's negligence, failure
to comply with the terms of this Addendum, or failure to comply with agreed
operational procedures, NCR reserves the right to bill the Customer for such
services at its then-current time and materials rate.

                                       5
<PAGE>   17

6.5 The Customer represent that the Customer have the authority of the owner of
any Kiosk not owned by the Customer to have it serviced by NCR.

6.6 The Customer are responsible for all products and services provided by
parties other than NCR and NCR's subcontractors, whether or not NCR recommended
them or assisted in their evaluation, selection, or supervision. The failure of
those products, services or their suppliers to meet the Customer's requirements
will not affect the Customer's obligations to NCR under this Addendum.

7.0 RATES

7.1 NCR may increase the prices set out in any SOW or Order to reflect increases
in its costs once every twelve months subject to 30 days written notice. The
price increase shall not exceed the annual rate set out for UK Wages/Earnings,
in the edition of The Economist magazine published for the month of the
anniversary date of this Agreement. Where no edition of The Economist magazine
is published for that month, or where the edition does not contain the UK
Wages/Earnings rate, the previous edition of The Economist shall be used, and so
on until a copy of The Economist containing the UK Wages/Earnings rate is
located.

7.2 Rates do not include any Federal, state, county, or local sales, use, or
other taxes however designated, whether levied on seller or buyer and whether
based on price, charge, product, service, use, or this Addendum. Any such taxes
and interest (if not due to NCR's delay) required to be paid by NCR will be
added to the invoices. Any taxes to be paid by the Customer but in fact paid by
NCR will be reimbursed to NCR upon request. In the event any taxes to be paid by
the Customer but levied on NCR are not paid until audit, NCR may then invoice
the Customer.

8.0 INVOICING AND PAYMENT

The Customer will pay NCR for services quarterly in advance, beginning on the
Effective Date of this Addendum, or for Kiosks not installed on the Effective
Date, on the date the Kiosk is installed and certified ready for use. NCR will.
provide appropriate invoices 30 days prior to each payment due date. NCR will
invoice the Customer for Per Call services as those services are rendered.
Invoices for Per Call services are due and payable upon receipt. The Customer's
failure to pay any invoice when due will entitle NCR to late payment fees or
interest, or both, and to applicable collection costs (if any).

9.0 WARRANTY AND LIMITATION OF LIABILITY

9.1 NCR warrants that it will perform its obligations under this Addendum, and
for the stated term of this Addendum, in a professional and workmanlike manner.
NCR, at its expense, will promptly re-execute any Services that fail to conform
to the requirements of this Addendum. If NCR is unable reasonably to do so, the
fees the Customer paid for that portion of the Service will be refunded.

9.2 In the event NCR is required to perform maintenance services on a Kiosk as a
result of damage or inoperability caused by the Customer's negligence, failure
to comply with the terms of this Addendum, or failure to comply with agreed
operational procedures, NCR reserves the right to bill the Customer for such
services at its then-current time and materials rate.

                                       5
<PAGE>   18

10.0 TERMINATION

10.1 This Addendum may be terminated as set forth below:

      (a) By either party upon a material default by the other party in the
      performance of any of its obligations under this Addendum if it is not
      cured within 60 days after written notice by the non-defaulting party.

      (b) NCR may terminate in the event the Customer fail to pay after 10 days
      prior written notice by NCR of a payment being past due and if in that
      notice NCR indicates that this addendum is terminated if not paid. This
      right to terminate is in addition to NCR's rights under Section 8.0.

10.2 If NCR is not reasonably able to secure parts, documentation, training, or
support necessary to fully perform its obligations under this Addendum for a
particular class of non-NCR Kiosk, NCR may cancel this Addendum for that non-NCR
Kiosk on 90 days written notice.
1

This Kiosk Services Addendum between TownPages UK Ltd ("the Customer") and NCR
Limited ("NCR") is agreed to on 26th August, 1999 (the "Effective Date").

Signed:

The Customer                        NCR Limited

/s/ F.N. Lyndon - Skegges                         /s/ A. Moss
------------------------------              ------------------------------------

F.N. LYNDON -SKEGGES.                             A. Moss
------------------------------              ------------------------------------
Name Printed                                Name Printed

                                                              ------------------
                                                                  NCR Law/
                                                              Contracyt Mgmt.
                                                              ------------------
                                                              /s/ [ILLEGIBLE]
                                                              ------------------
                                                               Approved As To
                                                                 Legal Form
                                                              ------------------

                                       6
<PAGE>   19

                                                                      Appendix A
                             Kiosk SERVICES ADDENDUM
                             FIRST LINE MAINTENANCE

This Appendix describes the First Line Maintenance Services that NCR will
provide the Customer.

1.0   SCOPE OF SERVICES

1.1   First Line Maintenance Service includes the following: clearing of paper
      jams; the general cleaning of the kiosk exterior; and printer paper
      replenishment within the same visit as specified in the Statement of Work
      section 4.1.

1.2   First Line Maintenance Service rates do not include the cost of, and the
      Customer will furnish and distribute to the Kiosks, all media and supplies
      or, upon request (and with sufficient notice), NCR will furnish media and
      supplies at NCR's then-current prices.

                                       7
<PAGE>   20

NCR LIMITED

STATEMENT OF WORK-- KIOSK SERVICES

                                  TownPages Ltd
                            TownPages Kiosk Project

The following constitutes the Statement of Work between NCR Limited ("NCR") and
the Customer (TownPages) for contractual services provided to the Customer for
the Managed service and First / Second Level Maintenance of Ci20 Kiosks, and
supplements (a) the Master Agreement between the parties dated 26.8.99 ("Master
Agreement") and the Kiosk Services Addendum. Neither NCR, nor those acting on
its behalf, will be liable for any decisions made by the Customer or those
acting on the Customers behalf in the development of any systems, products, or
software solutions, unless NCR accepts such decision in writing.

1.0 PROJECT SCOPE

      This Statement of Work is for the support of the Ci2O Kiosk as described
      in section 4, Deliverables.

2.0 TERM

      Service delivery will be a three year term beginning on ________________,
      19__, ("Start Date") and completing on ___________, 20__, ("End Date").
      The Start Date and/or End Date may be delayed due to delays in executing
      this Statement of Work, availability of required hardware and software,
      availability of the Customers personnel, or changes to the Project Scope
      or functional specification. In addition to schedule changes, changes in
      the Project Scope or functional specification may result in additional
      charges.

3.0 NCR'S RESPONSIBILITIES

      NCR will perform the services as described in this Statement of Work.

4.0 SERVICE DELIVERABLES

4.1 First Line Maintenance includes:

      o     Cleaning of kiosk exterior on a once per month visit, per kiosk and
            included on the same visit, a physical check of printer paper and
            replace where necessary. Scheduling and management of this service
            will be co-ordinated by NCR.

      o     All paper to be supplied on an appropriate basis to NCR nominated
            sites by the Customer at the Customer's cost, subject to an agreed
            distribution and replacement process. The Customer shall also be
            responsible to ensure that appropriate levels of paper are stocked.

      o     Repair of printer faults resulting from paper jams, between
            0800-2000 Monday to Sunday (excluding UK Public and Bank holidays).
            Engineering response time on-site, being within eight hours from
            notification of equipment failure via the NCR Management Centre or
            by call placement to NCR by the Customer.

                                       1
<PAGE>   21

4.2   Second Level Maintenance encompasses attendance of NCR engineers to
      perform remedial maintenance activity (inclusive of associated parts and
      labour) to hardware failures, and will be performed on the following
      basis.

Hours of on-call engineering Hardware Maintenance cover is defined as:

         08:00 - 20:00 Monday to Friday
         08:00 - 20:00 Saturday
         08:00 - 20:00 Sunday
         (Excluding local Public and Bank Holidays)

Engineering response time on-site, being within eight hours from notification of
equipment failure via the NCR Management Centre or by call placement to NCR by
the Customer.

Repair time will be on a reasonable endeavours basis.

The above service level is based on 95% achievement of total calls placed. For
performance measurement purposes, this will be measured by NCR on a quarterly
basis.

4.3.  NCR will provide service management (including remote monitoring of the
      kiosks) of the First Level and Second Level maintenance activities via the
      NCR Managed Service Centre. The NCR Managed Service Centre operation will
      provide these services, between the hours; defined below:

         08:00 - 20:00 Monday to Friday
         08:00 - 20:00 Saturday
         08:00 - 20:00 Sunday
         (Excluding local Public and Bank Holidays)

      The management centre will provide a monthly Management Information report
      detailing kiosk availability. NCR will conduct quarterly service reviews
      with the Customer to review service performance.

      Due to implementation requirements for the managed service, NCR and the
      Customer will agree upon the resource and implementation at a later date.
      The two phased approach once agree by both parties may include: NCR
      delivering managed services in terms of First Line Maintenance by 1
      September 1999 and NCR delivering remote monitoring of the kiosk network
      via NCR's management centre by 1 October 1999.

4.4.  NCR plan to perform one preventative maintenance visit per kiosk per year
      in conjunction with and following a standard repair call. Any time
      undertaken for such activity will not be included in repair time and any
      subsequent performance measurement. If no repair call has been placed
      within each 12 month period for each Kiosk, then preventative maintenance
      will be at NCR's discretion.

4.5.  In the event that NCR discovers the Customers network infrastructure is
      configured in such a way that it requires NCR to incur addition cost, then
      NCR reserves the right to make an appropriate additional charge.

4.6.  Excludes support of those items deemed consumable by the Original
      Engineering Manufacturer.

                                       2
<PAGE>   22

4.2   Second Level Maintenance encompasses attendance of NCR engineers to
      perform remedial maintenance activity (inclusive of associated parts and
      labour) to hardware failures, and will be performed on the following
      basis.

      Hours of on-call engineering Hardware Maintenance cover is defined as:

      08:00 - 20:00 Monday to Friday
      08:00 - 20:00 Saturday
      08:00 - 20:00 Sunday
      (Excluding local Public and Bank Holidays)

      Engineering response time on-site, being within eight hours from
      notification of equipment failure via the NCR Management Centre or by call
      placement to NCR by the Customer.

      Repair time will be on a reasonable endeavours basis.

      The above service level is based on 95% achievement of total calls placed.
      For performance measurement purposes, this will be measured by NCR on a
      quarterly basis.

4.3.  NCR will provide service management (including remote monitoring of the
      kiosks) of the First Level and Second Level maintenance activities via the
      NCR Managed Service Centre. The NCR Managed Service Centre operation will
      provide these services, between the hours defined below:

      08:00 - 20:00 Monday to Friday
      08:00 - 20:00 Saturday
      08:00 - 20:00 Sunday
      (Excluding local Public and Bank Holidays)

      The management centre will provide a monthly Management Information report
      detailing kiosk availability. NCR will conduct quarterly service reviews
      with the Customer to review service performance.

      Due to implementation requirements for the managed service, NCR and the
      Customer will agree upon the resource and implementation at a later date.
      The two phased approach once agree by both parties may include: NCR
      delivering managed services in terms of First Line Maintenance by 1
      September 1999 and NCR delivering remote monitoring of the kiosk network
      via NCR's management centre by I October 1999.

4.4.  NCR plan to perform one preventative maintenance visit per kiosk per year
      in conjunction with and following a standard repair call. Any time
      undertaken for such activity will not be included in repair time and any
      subsequent performance measurement. If no repair call has been placed
      within each 12 month period for each Kiosk, then preventative maintenance
      will be at NCR's discretion.

4.5.  In the event that NCR discovers the Customers network infrastructure is
      configured in such a way that it requires NCR to incur addition cost, then
      NCR reserves the right to make an appropriate additional charge.

4.6.  Excludes support of those items deemed consumable by the Original
      Engineering Manufacturer.

                                       2
<PAGE>   23

4.7.  Excludes support of those calls which are outside of those specified in
      the Kiosk Services Addendum and associated Statement of Work and hence
      chargeable at the then applicable NCR Time and Materials rates. The
      exception to this being the remedial repair of occurrences of paperjams
      within the kiosk printer mechanism, the repair of such occurrences being
      managed by NCR and at NCR's cost, as stated in point 2 above.

4.8.  Assumes all locations are mainland U.K.

4.9.  The provision of service within this agreement does not include support
      of software.

5.0 PAYMENT SCHEDULE

      All prices within this schedule are exclusive of VAT.

5.1   Combined First and Second Level Maintenance plus Managed Service, as
      defined in section 4, per NCR Ci20 Kiosk is (pound)1,023.00 per annum.

 .1    Invoicing for service delivery will be quarterly in advance, on a pro-rata
      basis from installation.

 .1    Services charges are subject to annual review. NCR will inform the
      Customer of the annual review % to be applied, one month prior to the
      anniversary of each year of the contract. The annual review % notified
      will then be applied at the 12-month anniversary of each year of the
      contract.

6.0 CHANGE CONTROL PROCESS

6.1   The Change Control Process governs changes to the project scope during the
      life of the project. The purpose of this process is to standardise and
      optimise the evaluation, testing, and installation of new features and
      functionality during the project. The process will apply to new components
      and to enhancements of existing components. The Change Control Process
      will commence at the start of the project and will continue throughout the
      project's duration. Additional procedures and responsibilities may be
      outlined by the Project Manager, mutually accepted by both the NCR and the
      Customers Project Manager, and included in the baseline project plan.

6.2   The Customer and NCR will each nominate a Project Manager for the purposes
      of charge control.

6.3   A Change Request substantially in the form of Exhibit B-1 will be the
      vehicle for communicating any desired changes to the project. It will
      describe the change, the reason for the change, and the effect the change
      may have on the project. The Project Manager of the requesting party will
      submit a written Change Request to the Project Manager for the other
      party. The other party will formulate an initial response substantially in
      the form of Exhibit B-2.

6.4   Both NCR and the Customer will review the proposed Change Request and
      approve it for further study or reject it. The costs for the study, if
      any, will be agreed upon by both NCR and the Customer. If the study is
      agreed to, both NCR and the Customer will sign the Change Request as
      defined in Exhibit B attached hereto. This approves only the study and

                                       3
<PAGE>   24

      its related costs. The results of the study will be used to determine the
      effect that the implementation of the Change Request will have on the cost
      and schedule of the project.

6.5   Both NCR and the Customer must sign the approval portion of the Change
      Request to authorise the implementation of any change that affects the
      Project's scope, schedule, or price.

7.0 INITIAL START UP RECOVERY CHARGE

 .1    Initial start up costs are included within the Discount Adjustment charges
      defined in the Hardware Order between NCR and Townpages date 26th August
      1999.

8.0 ORDER OF PRECEDENCE

8.1   This Statement of Work, together with its exhibits, the Addendum, and the
      Master Agreement, states all of the rights and responsibilities of, and
      supersedes all prior oral and written communications, between NCR and the
      Customer regarding this project.

8.2   In the event of any conflict, the order of precedence shall be (a)
      exhibits to this Statement of Work; (b) this Statement of Work; (c) the
      Kiosk Services Addendum, and (d) the Master Agreement.

Agreed and Accepted:

The Customer                            NCR Limited

By: /s/ J. R. Lyndon-Skeggs             By: /s/ A. Moss
   --------------------------------        -------------------------------------
Printed: J.R. Lyndon-Skeggs             Printed: A. Moss
        ---------------------------             --------------------------------
Title: Director                         Title: Director
      -----------------------------           ----------------------------------
Date: 22nd Aug '99                      Date: 26/8/99
     ------------------------------          -----------------------------------

                                                                 [SEAL]

                                                                 NCR Law/
                                                              Contract Mgmt.
                                                                [ILLEGIBLE]
                                                              Approved As To
                                                                Legal Form

                                       4
<PAGE>   25

                                                                       EXHIBIT A

                         PROJECT UPDATE /COMMUNICATIONS

NCR and the Customer acknowledge that regular communication among and between
the Parties is essential to the Project's successful completion. The Parties
agree that, in addition to normal, day-to-day communication, Project Updates
will be held:

      monthly, every (first Tuesday in the month)

at:   10:30

via:  on-site meeting held at TownPages Ltd, 11 Market Square, Alton, Hampshire.

      GU34 1HD or teleconference, which will be initiated by NCR.

Expected duration is 2 hours. Both NCR's and the Customers Project Managers will
determine who will participate in regular project updates.

The NCR Project Manager will issue minutes of the Project Updates. The minutes
will include: attendee list, status of previously opened items, list of new
items including person(s) responsible for resolution, and summary of the
project's overall status. Other items will be added as appropriate.

Other meetings, correspondence, etc., will occur as necessary. The regular
Project Update is not intended to eliminate or replace any other forms of
communication between the Parties.

                                        5
<PAGE>   26

                                                                     EXHIBIT B-1

                               CHANGE REQUEST FORM
                             TownPages Kiosk Project

Requestor Name: __________________________________________________

Requestor Company Name: __________________________________________

Date Requested: __________________________________________________

Response Requested By: ___________________________________________

Change Requested:

The request should insert a detailed description of the change requested, the
area of the project plan/schedule being modified, and the benefits of making
the change.

Estimated Schedule Impact:

The requestor should provide an estimate of how the requested change will impact
the project schedule.

Estimated Cost Impact:

The requestor should provide an estimate of how the requested change(s) will
impact project costs.

Change Request Received:

By:______________________________________________________________

Company:_________________________________________________________

Date:____________________________________________________________

Change Request No.:______________________________________________

                                        6
<PAGE>   27

                                                                     EXHIBIT B-2

                                 CHANGE REQUEST
                            EVALUATION RESPONSE FORM

Change Request No.: ____________________________________________

Requestor Name: ________________________________________________

Review Date: ___________________________________________________

Request No. ________ has been:     _______ accepted without changes
                                   _______ accepted with modifications (see
                                           below)
                                   _______ redirected for further study
                                           (schedule and cost to be mutually
                                           agreed)
                                   _______ rejected

Modifications to Change Request:

Insert any changes that are made to this original Charge Request. identify, in
detail, the changes to the scope of work, schedule and costs.

Schedule Revision:

Insert new dates (or attach revised project plan/schedule) which show the impact
of the Charge Request, if any.

Cost Revision:

Additional Cost: (pound)________________________________________

Party Responsible for Cost: ____________________________________

Payment Due Date: ______________________________________________

Acceptance Criteria/Deliverables:_______________________________

Agreed and Signed:

The Customer                            NCR Limited

By:________________________________     By:_____________________________________
   The Customer Project Manager            NCR Project Manager

Date:______________________________     Date:___________________________________

                                        7
<PAGE>   28

NCR LIMITED

                                 HARDWARE ORDER

                                  TownPages Ltd
                             TownPages Kiosk Project

The following constitutes the Hardware Order between NCR Limited ("NCR") and the
Customer (TownPages) for the Supply of Ci2O Kiosks, and supplements the Master
Agreement between the parties dated 26.8.99 ("Master Agreement"). Neither NCR,
nor those acting on its behalf, will be liable for any decisions made by the
Customer or those acting on the Customers behalf in the development of any
systems, products, or software solutions, unless NCR accepts such decision in
writing.

1.0 PURCHASE OF HARDWARE

The Customer purchases from NCR 3,500 Kiosks at the price set out below per
Kiosk (total price (pound)20,202,000). Subject to the cancellation provisions
set out below, the Kiosks will be supplied by NCR and taken by the Customer in
accordance with the dates set out below.

Any additional options will be charged as set out below. Payment for the Kiosks
and any option will be in accordance with the Master Agreement.

Kiosks will be [delivered] to the Customer at [Location] in accordance with the
call-off procedure set out in the Call Off Procedure, below.

"Kiosk" means NCR's Ci2O Kiosk as set out below.

The Customer acknowledges that per Kiosk price set out below is based on the
Customer's order of 3,500 Kiosks, and that the Discount Adjustment set out below
reflects a reduced unit price for reduced quantities actually purchased. List
price of the base unit is (pound)11,360.

--------------------------------------------------------------------------------
     TownPages Ci2O Kiosk Description                    Supply Price Excel. VAT
--------------------------------------------------------------------------------
Ci2O Kiosk with standard panels (5920-2000-xxxx)
--------------------------------------------------------------------------------
2Gb EIDE hard drive
--------------------------------------------------------------------------------
3,5" 1,4Mb Flex drive
--------------------------------------------------------------------------------
24 x speed CD-ROM
--------------------------------------------------------------------------------
Stability foot (5920-F005-)
--------------------------------------------------------------------------------
15" active display touchscreen (5920-F032-)
--------------------------------------------------------------------------------
Pentium 200MHZ processor (5920-F022-)
--------------------------------------------------------------------------------
64MB memory (5920-F076-)
--------------------------------------------------------------------------------
80 Col thermal self service printer (5920-F563-)
--------------------------------------------------------------------------------
Platform NT (5920-F258-)
--------------------------------------------------------------------------------
                                                               (pound)5,772
--------------------------------------------------------------------------------

                                        1
<PAGE>   29

--------------------------------------------------------------------------
                      Options                                  Add(pound)
--------------------------------------------------------------------------

--------------------------------------------------------------------------
Rugged Keyboard (5920-F720-)                                      290
--------------------------------------------------------------------------
DIP 123 with Smart (5920-F297-)                                   300
--------------------------------------------------------------------------
40 Col thermal self service printer (5920-F209-)                  437
--------------------------------------------------------------------------
Pre-load Windows NT (5920-F258-)                                  180
--------------------------------------------------------------------------
Digital ISDN modem (5920-F053)                                    461
--------------------------------------------------------------------------

Prices identified for the above list of components only shall not be increased
by NCR for the duration of the Contract, unless NCR receive price increases from
any third party suppliers. In such an event the Customers price may be increased
appropriately.

2.0 CALL OFF PROCEDURE

      The Customer will call as many units as required at any one time.

      Any options must be specified separately on each call off order and will
      be invoiced in addition to the units ordered.

      A separate order will be placed by the Customer for each batch, quoting on
      the order "subject to agreement between Customer and NCR dated xx/xx/xx"
      and specifying delivery information.

      Delivery times will be notified by NCR in writing at the time of each call
      off order placed by the Customer. NCR will use all reasonable efforts to
      deliver to the Customer within the time frames provided in the Customers
      delivery schedule.

3.0 PAYMENT SCHEDULE

      All prices are exclusive of VAT and delivery.

      In order to achieve discount the Customer will need to order the total
      number of Kiosks in each Period in accordance with the table below.

      Call off will be as required, but in order to achieve discount the
      Customer will by the end of each Period need to have called off the total
      number of Kiosks set out for each Period by the Final Delivery Date set
      out below.

-------------------------------------------------------------
Period      Total Units         Final               Total
               To Be     Delivery/installation      Order
            Ordered in          Date             Value (pound)
              Period
-------------------------------------------------------------
Initial        250         Up to 30/09/99         1,443,000
-------------------------------------------------------------
    1          250        1/10/99-31/12/99        1,443,000
-------------------------------------------------------------
    2         1,000        1/1/00-31/08/00        5,772,000
-------------------------------------------------------------
    3         2,000        1/9/00-31/08/01       11,544,000
-------------------------------------------------------------

-------------------------------------------------------------
Total         3,500              31/08/01        20,202,000
-------------------------------------------------------------

                                        2
<PAGE>   30

      Unless otherwise agreed in writing, NCR will invoice the Customer upon
      delivery of each Kiosk to the Customer. The Customer will pay all invoices
      in accordance with the Master Agreement.

4.0 REDUCED ORDERS

4.1   At the end of each Period, the amount of Kiosks actually ordered for
      delivery in that Period ("Actually Delivery") will be compared to the
      Total Units To be ordered Period. If the Actual Delivery is less than the
      Total Units To be ordered in the Period, then the Customer shall pay to
      NCR a sum reflecting the loss of earned discount (the "Discount
      Adjustment") in accordance with the calculation below. The Discount
      Adjustment will become due on the day immediately following the final
      delivery date as defined in section 3.0.

      Formula for Cancellation charges and Discount Adjustment:

       Discount Adjustment (up to 1500 units) =
       x*((pound)2873-((pound)2873*(x/1500))) where x is the total number of
       units delivered.

      Discount Adjustment (beyond 1500 units) = see section 4.2.

      In the event that the Customer fails to order the Total Units to be
      ordered for each Period by the Final Dates provided in clause 3.0, the
      Discount Adjustment detailed above shall be applied. However if at a later
      date the Customer reaches the Total Units before the next Period end then
      NCR shall issue the Customer with a credit note for that Discount
      Adjustment off-set against orders in the current Period.

4.2   If the Customer, within the period starting on the date of this Agreement
      and last call off of Kiosk from NCR (the "Exclusion Period"), purchases,
      rents, leases or otherwise obtains ("Purchases") a kiosk (or similar
      product) from a supplier other than NCR, then the Customer shall pay a
      Discount Adjustment as calculated by the Formula in 4.1 or (pound)500 x
      the no of Kiosks delivered, up to a maximum of (pound)500 x 1500,
      whichever charge is the greater.

4.3   Cancellation is only possible once 250 units have been delivered and
      payment received.

4.4   Cancellation charges after 250 units will be calculated using the Formula
      in 4.1.

4.5   The Customer shall pay the Discount Adjustment or Cancellation charge
      within 30 days of receipt of the invoice which will be issued on the first
      business day following the final delivery date as stated in the table
      above.

                                       3
<PAGE>   31

5 WORKING TOGETHER

5.1   NCR are looking forward to working with the Customer as a preferred
      channel partner for the Kiosk based community information within the UK
      public domain. We consider the Customer as our lead partner in kiosk
      solutions and propose to engage the Customer where possible.

5.1.1 NCR will state to customers for kiosk-based community information that the
      Customer is its UK preferred channel partner for kiosk based community
      information within the public domain. In the event that any customer
      prefers not to work with the Customer, then NCR reserves the right to
      work directly with that customer or through another channel partner. In
      addition, NCR will consider limiting sales of the Ci2O to specific
      Customer competitors for a specific period of time. The Customer must
      submit to NCR the specific names of the Customer competitors and NCR will
      consider this situation on a case by case basis and may enter into such an
      agreement at our sole discretion. The Ci2O is a generally available
      product that was not specifically designed for the Customer, and as a
      result can be sold to any customer unless specifically agreed to by NCR.
      If NCR agrees to limit sales to certain companies it will be for a
      specific period of time to be determined by NCR.

5.1.2 Where NCR is selected by councils or other authorities within the public
      domain to supply kiosks for their internal use, the Customer will be
      included as a supplier where reasonably possible but will not be given
      exclusivity.

5.1.3 NCR plans to work with the Customer to explore additional opportunities
      for co-operation.

6.0 CHANGE CONTROL PROCESS

      The Change Control Process will commence at the start of the project and
      will continue throughout the project's duration. Additional procedures and
      responsibilities may be outlined by the Project Manager, mutually accepted
      by both the NCR and the Customers Project Manager, and included in the
      baseline project plan.

      The Customer and NCR will each nominate a Project Manager for the purposes
      of change control.

      A Change Request substantially in the form of Exhibit B-1 will be the
      vehicle for communicating any desired changes to the project. It will
      describe the change, the reason for the change, and the effect the change
      may have on the project. The Project Manager of the requesting party will
      submit a written Change Request to the Project Manager for the other
      party. The other party will formulate an initial response substantially in
      the form of Exhibit B-2.

      Both NCR and the Customer will review the proposed Change Request and
      approve it for further study or reject it. The costs for the study, if
      any, will be agreed upon by both NCR and the Customer. If the study is
      agreed to, both NCR and the Customer will sign the Change Request as
      defined in Exhibit B attached hereto. This approves only the study and its
      related costs. The results of the study will be used to determine the
      effect that the implementation of the Change Request will have on the cost
      and schedule of the project.

                                       4
<PAGE>   32

      Both NCR and the Customer must sign the approval portion of the Change
      Request to authorise the implementation of any change that affects the
      Project's scope, schedule, or price.

7.0 ORDER OF PRECEDENCE

7.1   This Statement of Work, together with its exhibits, the Addendum, and the
      Master Agreement, states all of the rights and responsibilities of, and
      supersedes all prior oral and written communications, between NCR and the
      Customer regarding this project.

7.1   In the event of any conflict, the order of precedence shall be (a)
      exhibits to this Statement of Work; (b) this Statement of Work; (c) the
      Addendum, and (d) the Master Agreement.

Agreed and Accepted:

The Customer                            NCR Limited

By: /s/ J. R. Lyndon-Skeggs             By: /s/ A. Moss
   --------------------------------        -------------------------------------
Printed: J.R. Lyndon-Skeggs             Printed: A. Moss
        ---------------------------             --------------------------------
Title: Director                         Title: Director
      -----------------------------           ----------------------------------
Date: 22nd Aug '99                      Date: 26/8/99
     ------------------------------          -----------------------------------

                                                                 [SEAL]

                                                                 NCR Law/
                                                              Contract Mgmt.
                                                                [ILLEGIBLE]
                                                              Approved As To
                                                                Legal Form

                                        5
<PAGE>   33

                                                                       EXHIBIT A

                          PROJECT UPDATE/COMMUNICATIONS

NCR and the Customer acknowledge that regular communication among and between
the Parties is essential to the Project's successful completion. The Parties
agree that, in addition to normal, day-to-day communication, Project Updates
will be held:

      monthly, every (first Tuesday in the month)

at:   10:30

via:  on-site meeting held at TownPages Ltd, 11 Market Square, Alton, Hampshire.
      GU34 1HD or teleconference, which will be initiated by NCR.

Expected duration is 2 hours. Both NCR's and the Customers Project Managers will
determine who will participate in regular project updates.

The NCR Project Manager will issue minutes of the Project Updates. The minutes
will include: attendee list, status of previously opened items, list of new
items including person(s) responsible for resolution, and summary of the
project's overall status. Other items will be added as appropriate.

Other meetings, correspondence, etc., will occur as necessary. The regular
Project Update is not intended to eliminate or replace any other forms of
communication between the Parties.

                                        6
<PAGE>   34

                                                                     EXHIBIT B-1

                               CHANGE REQUEST FORM
                             TownPages Kiosk Project

Requestor Name: ___________________________________________

Requestor Company Name: ___________________________________

Date Requested: ___________________________________________

Response Requested By: ____________________________________

Change Requested:

The request should insert a detailed description of the change requested, the
area of the project plan/schedule being modified, and the benefits of making
the change.

Estimated Schedule Impact:

The requestor should provide an estimate of how the requested change will impact
the project schedule.

Estimated Cost Impact:

The requestor should provide an estimate of how the requested change(s) will
impact project costs.

Change Request Received:

By: ____________________________________________________

Company: _______________________________________________

Date: __________________________________________________

Change Request No.: ____________________________________

                                        7
<PAGE>   35

                                                                     EXHIBIT B-2

                                 CHANGE REQUEST
                            EVALUATION RESPONSE FORM

Change Request No.: ____________________________________

Requestor Name: ________________________________________

Review Date: ___________________________________________

Request No. ________ has been:    ________ accepted without changes
                                  ________ accepted with modifications (see
                                           below)
                                  ________ redirected for further study
                                           (schedule and cost to be mutually
                                           agreed)
                                  ________ rejected

Modifications to Change Request:

Insert any changes that are made to the original Charge Request. Identify, in
detail, the changes to the scope of work, schedule and costs.

Schedule Revision:

Insert new dates (or attach revised project plan/schedule) which show the impact
of the Change Request, if any.

Cost Revision:

Additional Cost:(pound)_________________________________

Party Responsible for Cost: ____________________________

Payment Due Date: ______________________________________

Acceptance Criteria/Deliverables:_______________________

________________________________________________________
Agreed and Signed:

The Customer                            NCR Limited

By:________________________________     By:_____________________________________
   The Customer Project Manager            NCR Project Manager

Date:______________________________     Date:___________________________________

                                        8

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