Document:

Exhibit 10.1

 

Exhibit 10.1

LOAN AND SECURITY AGREEMENT

     THIS LOAN AND SECURITY AGREEMENT (this “Agreement”) dated as of the Effective Date
between SILICON VALLEY BANK, a California corporation (“Bank”), and WEBSIDESTORY, INC., a Delaware
corporation (“Borrower”), provides the terms on which Bank shall lend to Borrower and Borrower
shall repay Bank. The parties agree as follows:

     1 ACCOUNTING AND OTHER TERMS

     Accounting terms not defined in this Agreement shall be construed following GAAP.
Calculations and determinations must be made following GAAP. If at any time any change in GAAP
would affect the computation of any financial ratio or requirement set forth in any Loan Document,
and either Borrower or Bank shall so request, Borrower and Bank shall negotiate in good faith to
amend such ratio or requirement to preserve the original intent thereof in light of such change in
GAAP; provided that, until so amended, (i) such ratio or requirement shall continue to be computed
in accordance with GAAP prior to such change therein and (ii) Borrower shall provide to Bank
financial statements or other documents setting forth a reconciliation between the calculations of
such ratio or requirement made before and after giving effect to such change in GAAP. Capitalized
terms not otherwise defined in this Agreement shall have the meanings set forth in Section 13. All
other terms contained in this Agreement, unless otherwise indicated, shall have the meaning
provided by the Code to the extent such terms are defined therein.

     2 LOAN AND TERMS OF PAYMENT

     2.1 Promise to Pay. Borrower hereby unconditionally promises to pay Bank the outstanding
principal amount of all Credit Extensions and accrued and unpaid interest thereon as and when due
in accordance with this Agreement.

     2.1.1 Revolving Advances.

          (a) Availability. Subject to the terms and conditions of this Agreement, Bank shall
make Advances not exceeding the Availability Amount. Amounts borrowed hereunder may be repaid in
whole or in part at any time without premium or penalty (other than as provided in Section 3.6(c))
and, prior to the Revolving Line Maturity Date, reborrowed, subject to the applicable terms and
conditions precedent herein.

          (b) Termination; Repayment. The Revolving Line terminates on the Revolving Line
Maturity Date, when the principal amount of all outstanding Advances, the accrued but unpaid
interest thereon, and all other Obligations arising under this Agreement shall be immediately due
and payable; provided, however, that Borrower may terminate this Agreement at any
time without premium or penalty (other than as provided in Section 3.6(c)) upon written notice to
Bank and repayment in full of the principal amount of all outstanding Advances, the accrued but
unpaid interest thereon and all other Obligations arising under this Agreement that are then due
and payable.

     2.1.2 Letters of Credit Sublimit.

          (a) As part of the Revolving Line, Bank shall issue or have issued Letters of Credit for Borrower’s
account. Such aggregate amounts utilized hereunder shall at all times reduce the amount otherwise
available for Advances under the Revolving Line. The aggregate amount available to be used for the
issuance of Letters of Credit may not exceed the Availability Amount. If, on the Revolving Line
Maturity Date, there are any outstanding Letters of Credit, then on such date Borrower shall
provide to Bank cash collateral in an amount equal to 105% of the face amount of all such Letters
of Credit plus all interest, fees, and costs due or to become due in connection therewith (as
estimated by Bank in its good faith business judgment but taking into consideration any investment
income expected to be earned on such cash collateral), to secure all of the Obligations relating to
said Letters of Credit. All Letters of Credit shall be in form and substance acceptable to Bank in
its sole discretion and shall be subject to the terms and conditions of Bank’s standard Application
and Letter of Credit Agreement (the

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“Letter of Credit Application”). Borrower agrees to execute any further documentation in
connection with the Letters of Credit as Bank may reasonably request. Borrower further agrees to
be bound by the regulations and interpretations of the issuer of any Letters of Credit guarantied
by Bank and opened for Borrower’s account or by Bank’s interpretations of any Letter of Credit
issued by Bank for Borrower’s account, and Borrower understands and agrees that Bank shall not be
liable for any error, negligence, or mistake, whether of omission or commission, in following
Borrower’s instructions or those contained in the Letters of Credit or any modifications,
amendments, or supplements thereto.

          (b) The obligation of Borrower to immediately reimburse Bank for drawings made under Letters
of Credit shall be absolute, unconditional, and irrevocable, and shall be performed strictly in
accordance with the terms of this Agreement, such Letters of Credit, and the Letter of Credit
Application.

          (c) Borrower may request that Bank issue a Letter of Credit payable in a Foreign Currency. If
a demand for payment is made under any such Letter of Credit, Bank shall treat such demand as an
Advance to Borrower of the equivalent of the amount thereof (plus fees and charges in connection
therewith such as wire, cable, SWIFT or similar charges) in Dollars at the then-prevailing rate of
exchange in San Francisco, California, for sales of the Foreign Currency for transfer to the
country issuing such Foreign Currency.

          (d) To guard against fluctuations in currency exchange rates, upon the issuance of any Letter
of Credit payable in a Foreign Currency, Bank shall create a reserve (the “Letter of Credit
Reserve”) under the Revolving Line in an amount equal to ten percent (10%) of the face amount of
such Letter of Credit. The amount of the Letter of Credit Reserve may be adjusted by Bank from
time to time to account for fluctuations in the exchange rate. The availability of funds under the
Revolving Line shall be reduced by the amount of such Letter of Credit Reserve for as long as such
Letter of Credit remains outstanding.

     2.1.3 Foreign Exchange Sublimit. As part of the Revolving Line, Borrower may enter into
foreign exchange contracts with Bank under which Borrower commits to purchase from or sell to Bank
a specific amount of Foreign Currency (each, a “FX Forward Contract”) on a specified date (the
“Settlement Date”). FX Forward Contracts shall have a Settlement Date of at least one (1) FX
Business Day after the contract date and shall be subject to a reserve of ten percent (10%) of each
outstanding FX Forward Contract in a maximum aggregate amount equal to the Availability Amount (the
“FX Reserve”). The aggregate amount of FX Forward Contracts at any one time may not exceed ten
(10) times the amount of the FX Reserve.

     2.1.4 Cash Management Services Sublimit. Borrower may use up to the Availability Amount for
Bank’s cash management services which may include merchant services, direct deposit of payroll,
business credit card, and check cashing services identified in Bank’s various cash management
services agreements (collectively, the “Cash Management Services”). Any amounts used by Borrower
for Cash Management Services will be treated as Advances under the Revolving Line, will accrue
interest at the interest rate applicable to Advances, and will reduce the amount otherwise
available for Credit Extensions thereunder.

     2.2 Overadvances. If, at any time, the Credit Extensions under Sections 2.1.1, 2.1.2, 2.1.3
and 2.1.4 exceed the Revolving Line, Borrower shall immediately pay to Bank in cash such excess.

     2.2.1 General Provisions Relating to the Advances.

     Each Advance shall, at Borrower’s option in accordance with the terms of this Agreement, be
either in the form of a Prime Rate Advance or a LIBOR Advance; provided that in no event shall
Borrower maintain at any time LIBOR Advances having more than four (4) different Interest Periods.
Borrower shall pay interest accrued on the Advances at the rates and in the manner set forth in
Section 2.3(b).

     2.3 Payment of Interest on the Advances.

          (a) Computation of Interest. Interest on the Advances and all fees payable hereunder
shall be computed on the basis of a 360-day year and the actual number of days elapsed in the
period during which such

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interest accrues. In computing interest on any Advance, the date of the making of such
Advance shall be included and the date of payment shall be excluded; provided, however, that if any
Advance is repaid on the same day on which it is made, such day shall be included in computing
interest on such Advance.

          (b) Advances. Each Advance shall bear interest on the outstanding principal amount
thereof from the date when made, continued or converted until paid in full at a rate per annum
equal to the Prime Rate minus the Prime Rate Margin or the LIBOR Rate plus the
LIBOR Rate Margin, as the case may be. On and after the expiration of any Interest Period
applicable to any LIBOR Advance outstanding on the date of occurrence of an Event of Default or
acceleration of the Obligations, the Effective Amount of such LIBOR Advance shall, during the
continuance of such Event of Default or after acceleration, bear interest at a rate per annum equal
to the Prime Rate plus three percentage points (300 basis points). Pursuant to the terms hereof,
interest on each Advance shall be paid in arrears on each Interest Payment Date. Interest shall
also be paid on the date of any prepayment of any Advance pursuant to this Agreement for the
portion of any Advance so prepaid and upon payment (including prepayment) in full thereof. All
accrued but unpaid interest on the Advances shall be due and payable on the Revolving Line Maturity
Date.

          (c) Default Interest. Except as otherwise provided in Section 2.3(b), after an Event
of Default, Obligations shall bear interest three percentage points (300 basis points) above the
rate effective immediately before the Event of Default (the “Default Rate”). Payment or acceptance
of the increased interest provided in this Section 2.3(c) is not a permitted alternative to timely
payment and shall not constitute a waiver of any Event of Default or otherwise prejudice or limit
any rights or remedies of Bank.

          (d) Prime Rate Advances. Each change in the interest rate of the Prime Rate Advances
based on changes in the Prime Rate shall be effective on the effective date of such change and to
the extent of such change. Bank shall use its best efforts to give Borrower prompt notice of any
such change in the Prime Rate; provided, however, that any failure by Bank to provide Borrower with
notice hereunder shall not affect Bank’s right to make changes in the interest rate of the Prime
Rate Advances based on changes in the Prime Rate.

          (e) LIBOR Advances. The interest rate applicable to each LIBOR Advance shall be
determined in accordance with Section 3.6(a) hereunder. Subject to Sections 3.6 and 3.7, such rate
shall apply during the entire Interest Period applicable to such LIBOR Advance, and interest
calculated thereon shall be payable on the Interest Payment Date applicable to such LIBOR Advance.

          (f) Debit of Accounts. Bank may debit any of Borrower’s deposit accounts, including
the Designated Deposit Account, for principal and interest payments when due, or any other amounts
Borrower owes Bank, when due. Bank shall promptly notify Borrower after it debits Borrower’s
accounts. These debits shall not constitute a set-off.

     2.4 Fees and Bank Expenses. Borrower shall pay to Bank:

          (a) Commitment Fee. A fully earned, non-refundable commitment fee of $15,000,
on the Effective Date and on each anniversary thereof occurring prior to the Revolving Line
Maturity Date; and

          (b) Bank Expenses. All Bank Expenses (including reasonable attorneys’ fees and
expenses which attorneys’ fees reimbursable by Borrower for the documentation and reasonable
negotiation of this Agreement will not exceed $12,500 as of the Effective Date, plus expenses, for
documentation and negotiation of this Agreement) incurred through and after the Effective Date,
when due.

     3 CONDITIONS OF LOANS

     3.1 Conditions Precedent to Initial Advance. Bank’s obligation to make the initial Advance is
subject to the condition precedent that Borrower shall consent to or have delivered, in form and
substance

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satisfactory to Bank, such documents, and completion of such other matters, as Bank may
reasonably deem necessary or appropriate, including, without limitation:

          (a) duly executed original signatures to the Loan Documents to which it is a party;

          (b) its Operating Documents and a good standing certificate of Borrower certified by the
Secretary of State of the State of Delaware, as of a date no earlier than thirty (30) days prior to
the Effective Date;

          (c) duly executed original signatures to the completed Borrowing Resolutions for Borrower;

          (d) payoff letters in form and substance satisfactory to Bank evidencing that at least
$15,000,000 of the outstanding principal under the Existing Notes will be paid in full in
connection with the initial Advance, and evidence satisfactory to Bank that no more than $5,000,000
of the outstanding principal under the Existing Notes will be outstanding after the Effective Date;

          (e) certified copies, dated as of a recent date, of financing statement searches, as Bank
shall request, accompanied by written evidence (including any UCC termination statements) that the
Liens indicated in any such financing statements either constitute Permitted Liens or have been or,
in connection with the initial Advance, will be terminated or released;

          (f) the Perfection Certificate executed by Borrower;

          (g) a legal opinion of Borrower’s counsel dated as of the Effective Date together with the
duly executed original signatures thereto;

          (h) the duly executed original signatures to each Guaranty, together with the completed
Borrowing Resolutions for each Guarantor;

          (i) the duly executed original signatures to each Guarantor Security Agreement;

          (j) evidence satisfactory to Bank that the insurance policies required by Section 6.5 hereof
are in full force and effect, together with appropriate evidence showing loss payable and/or
additional insured clauses or endorsements in favor of Bank; and

          (k) payment of the fees and Bank Expenses then due as specified in Section 2.4 hereof.

     3.2 Conditions Precedent to all Credit Extensions. Bank’s obligations to make each Credit
Extension, including the initial Credit Extension, is subject to the following:

          (a) for Advances under the Revolving Line, timely receipt of a Notice of Borrowing; and

          (b) the representations and warranties in Section 5 shall be true in all material respects on
the date of the Notice of Borrowing, and on the effective date of each Credit Extension; provided,
however, that such materiality qualifier shall not be applicable to any representations and
warranties that already are qualified or modified by materiality in the text thereof; and provided,
further that those representations and warranties expressly referring to a specific date shall be
true, accurate and complete in all material respects as of such date, and no Event of Default shall
have occurred and be continuing or result from the Credit Extension. Each Credit Extension is
Borrower’s representation and warranty on that date that the representations and warranties in
Section 5 remain true in all material respects; provided, however, that such materiality qualifier
shall not be applicable to any representations and warranties that already are qualified or
modified by materiality in the text thereof; and provided, further that those representations and
warranties expressly referring to a specific date shall be true, accurate and complete in all
material respects as of such date.

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     3.3 Covenant to Deliver.

     Borrower agrees to deliver to Bank each item required to be delivered to Bank under this
Agreement as a condition to any Credit Extension. Borrower expressly agrees that the extension of
a Credit Extension prior to the receipt by Bank of any such item shall not constitute a waiver by
Bank of Borrower’s obligation to deliver such item, and any such extension in the absence of a
required item shall be in Bank’s sole discretion.

     3.4 Procedures for Borrowing.

          (a) Subject to the prior satisfaction of all other applicable conditions to the making of an
Advance set forth in this Agreement, each Advance shall be made upon Borrower’s irrevocable written
notice delivered to Bank in the form of a Notice of Borrowing, each executed by a Responsible
Officer of Borrower or his or her designee or without instructions if the Advances are necessary to
meet Obligations which have become due. Bank may rely on any telephone notice given by a person
whom Bank believes is a Responsible Officer or designee. Borrower will indemnify Bank for any loss
Bank suffers due to such reliance, except in the case of Bank’s gross negligence or willful
misconduct as finally determined by a court of competent jurisdiction. Such Notice of Borrowing
must be received by Bank prior to 11:00 a.m. Pacific time, (i) at least three (3) Business Days
prior to the requested Funding Date, in the case of LIBOR Advances, and (ii) at least one (1)
Business Day prior to the requested Funding Date, in the case of Prime Rate Advances, specifying:

               (i) the requested Funding Date;

               (ii) whether the Advance is to be comprised of LIBOR Advances or Prime Rate Advances; and

               (iii) the duration of the Interest Period applicable to any such LIBOR Advances included in
such notice; provided that if the Notice of Borrowing shall fail to specify the duration of the
Interest Period for any Advance comprised of LIBOR Advances, such Interest Period shall be one (1)
month.

          (b) The proceeds of all such Advances will then be made available to Borrower on the Funding
Date by Bank by transfer to the Designated Deposit Account and, subsequently, by wire transfer to
such other account as Borrower may instruct in the Notice of Borrowing. No Advances shall be
deemed made to Borrower, and no interest shall accrue on any such Advance, until the related funds
have been deposited in the Designated Deposit Account.

     3.5 Conversion and Continuation Elections.

          (a) So long as (i) no Event of Default exists; (ii) Borrower shall not have sent any notice of
termination of this Agreement; and (iii) Borrower shall have complied with such customary
procedures as Bank has established from time to time for Borrower’s requests for LIBOR Advances,
Borrower may, upon irrevocable written notice to Bank:

               (i) elect to convert on any Business Day, Prime Rate Advances into LIBOR Advances;

               (ii) elect to continue on any Interest Payment Date any LIBOR Advances maturing on such
Interest Payment Date; or

               (iii) elect to convert on any Interest Payment Date any LIBOR Advances maturing on such
Interest Payment Date into Prime Rate Advances.

          (b) Borrower shall deliver a Notice of Conversion/Continuation in accordance with Section 10
to be received by Bank prior to 11:00 a.m. Pacific time at least (i) three (3) Business Days in
advance of the Conversion Date or Continuation Date, if any Advances are to be converted into or
continued as LIBOR Advances;

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and (ii) one (1) Business Day in advance of the Conversion Date, if any Advances are to be
converted into Prime Rate Advances, in each case specifying the:

               (i) proposed Conversion Date or Continuation Date;

               (ii) aggregate amount of the Advances to be converted or continued;

               (iii) nature of the proposed conversion or continuation; and

               (iv) duration of the requested Interest Period.

          (c) If upon the expiration of any Interest Period applicable to any LIBOR Advances, Borrower
shall have timely failed to select a new Interest Period to be applicable to such LIBOR Advances,
Borrower shall be deemed to have elected to convert such LIBOR Advances into Prime Rate Advances.

          (d) Any LIBOR Advances shall, at Bank’s option, convert into Prime Rate Advances in the event
that (i) an Event of Default or Default shall exist, or (ii) the aggregate principal amount of the
Prime Rate Advances which have been previously converted to LIBOR Advances, or the aggregate
principal amount of existing LIBOR Advances continued, as the case may be, at the beginning of an
Interest Period shall at any time during such Interest Period exceed the Revolving Line. Borrower
agrees to pay Bank, upon demand by Bank (or Bank may, at its option, charge the Designated Deposit
Account or any other account Borrower maintains with Bank) any amounts required to compensate Bank
for any loss (including loss of anticipated profits), cost, or expense incurred by Bank, as a
result of the conversion of LIBOR Advances to Prime Rate Advances pursuant to any of the foregoing.

          (e) Notwithstanding anything to the contrary contained herein, Bank shall not be required to
purchase United States Dollar deposits in the London interbank market or other applicable LIBOR
market to fund any LIBOR Advances, but the provisions hereof shall be deemed to apply as if Bank
had purchased such deposits to fund the LIBOR Advances.

     3.6 Special Provisions Governing LIBOR Advances.

     Notwithstanding any other provision of this Agreement to the contrary, the following
provisions shall govern with respect to LIBOR Advances as to the matters covered:

          (a) Determination of Applicable Interest Rate. As soon as practicable on each
Interest Rate Determination Date, Bank shall determine (which determination shall, absent manifest
error in calculation, be final, conclusive and binding upon all parties) the interest rate that
shall apply to the LIBOR Advances for which an interest rate is then being determined for the
applicable Interest Period and shall promptly give notice thereof (in writing or by telephone
confirmed in writing) to Borrower.

          (b) Inability to Determine Applicable Interest Rate. In the event that Bank shall
have determined (which determination shall be final and conclusive and binding upon all parties
hereto), on any Interest Rate Determination Date with respect to any LIBOR Advance, that by reason
of circumstances affecting the London interbank market adequate and fair means do not exist for
ascertaining the interest rate applicable to such Advance on the basis provided for in the
definition of LIBOR, Bank shall on such date give notice (by facsimile or by telephone confirmed in
writing) to Borrower of such determination, whereupon (i) no Advances may be made as, or converted
to, LIBOR Advances until such time as Bank notifies Borrower that the circumstances giving rise to
such notice no longer exist, and (ii) any Notice of Borrowing or Notice of Conversion/Continuation
given by Borrower with respect to Advances in respect of which such determination was made shall be
deemed to be rescinded by Borrower.

          (c) Compensation for Breakage or Non-Commencement of Interest Periods. Borrower shall
compensate Bank, upon written request by Bank (which request shall set forth the manner and method
of computing

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such compensation), for all reasonable losses, expenses and liabilities, if any (including any
interest paid by Bank to lenders of funds borrowed by it to make or carry its LIBOR Advances and
any loss, expense or liability incurred by Bank in connection with the liquidation or re-employment
of such funds) such that Bank may incur: (i) if for any reason (other than a default by Bank or due
to any failure of Bank to fund LIBOR Advances due to impracticability or illegality under Sections
3.7(d) and 3.7(e)) a borrowing or a conversion to or continuation of any LIBOR Advance does not
occur on a date specified in a Notice of Borrowing or a Notice of Conversion/Continuation, as the
case may be, or (ii) if any principal payment or any conversion of any of its LIBOR Advances occurs
on a date prior to the last day of an Interest Period applicable to that Advance.

          (d) Assumptions Concerning Funding of LIBOR Advances. Calculation of all amounts
payable to Bank under this Section 3.6 and under Section 3.4 shall be made as though Bank had
actually funded each of its relevant LIBOR Advances through the purchase of a Eurodollar deposit
bearing interest at the rate obtained pursuant to the definition of LIBOR Rate in an amount equal
to the amount of such LIBOR Advance and having a maturity comparable to the relevant Interest
Period; provided, however, that Bank may fund each of its LIBOR Advances in any manner it sees fit
and the foregoing assumptions shall be utilized only for the purposes of calculating amounts
payable under this Section 3.6 and under Section 3.4.

          (e) LIBOR Advances After Event of Default. After the occurrence and during the
continuance of an Event of Default, (i) Borrower may not elect to have an Advance be made or
continued as, or converted to, a LIBOR Advance after the expiration of any Interest Period then in
effect for such Advance and (ii) subject to the provisions of Section 3.6(c), any Notice of
Conversion/Continuation given by Borrower with respect to a requested conversion/continuation that
has not yet occurred shall be deemed to be rescinded by Borrower and be deemed a request to convert
or continue Advances referred to therein as Prime Rate Advances.

     3.7 Additional Requirements/Provisions Regarding LIBOR Advances.

          (a) If for any reason (including voluntary or mandatory prepayment or acceleration), Bank
receives all or part of the principal amount of a LIBOR Advance prior to the last day of the
Interest Period for such Advance, Borrower shall immediately notify Borrower’s account officer at
Bank and, on demand by Bank, pay Bank the amount (if any) by which (i) the additional interest
which would have been payable on the amount so received had it not been received until the last day
of such Interest Period exceeds (ii) the interest which would have been recoverable by Bank by
placing the amount so received on deposit in the certificate of deposit markets, the offshore
currency markets, or United States Treasury investment products, as the case may be, for a period
starting on the date on which it was so received and ending on the last day of such Interest Period
at the interest rate determined by Bank in its reasonable discretion. Bank’s determination as to
such amount shall be conclusive absent manifest error.

          (b) Borrower shall pay Bank, upon demand by Bank, from time to time such amounts as Bank may
determine to be necessary to compensate it for any costs incurred by Bank that Bank determines are
attributable to its making or maintaining of any amount receivable by Bank hereunder in respect of
any Advances relating thereto (such increases in costs and reductions in amounts receivable being
herein called “Additional Costs”), in each case resulting from any Regulatory Change which:

               (i) changes the basis of taxation of any amounts payable to Bank under this Agreement in
respect of any Advances (other than changes which affect taxes measured by or imposed on the
overall net income of Bank by the jurisdiction in which Bank has its principal office);

               (ii) imposes or modifies any reserve, special deposit or similar requirements relating to any
extensions of credit or other assets of, or any deposits with, or other liabilities of Bank
(including any Advances or any deposits referred to in the definition of LIBOR); or

               (iii) imposes any other condition affecting this Agreement (or any of such extensions of
credit or liabilities).

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     Bank will notify Borrower of any event occurring after the Effective Date which will entitle
Bank to compensation pursuant to this Section 3.7(b) as promptly as practicable after it obtains
knowledge thereof and determines to request such compensation. Bank will furnish Borrower with a
statement setting forth the basis and amount of each request by Bank for compensation under this
Section 3.7(b). Determinations and allocations by Bank for purposes of this Section 3.7(b) of the
effect of any Regulatory Change on its costs of maintaining its obligations to make Advances, of
making or maintaining Advances, or on amounts receivable by it in respect of Advances, and of the
additional amounts required to compensate Bank in respect of any Additional Costs, shall be
conclusive absent manifest error.

          (c) If Bank shall determine that the adoption or implementation of any applicable law, rule,
regulation, or treaty regarding capital adequacy, or any change therein, or any change in the
interpretation or administration thereof by any governmental authority, central bank, or comparable
agency charged with the interpretation or administration thereof, or compliance by Bank (or its
applicable lending office) with any directive regarding capital adequacy (whether or not having the
force of law) of any such authority, central bank, or comparable agency, has or would have the
effect of reducing the rate of return on capital of Bank or any person or entity controlling Bank
(a “Parent”) as a consequence of its obligations hereunder to a level below that which Bank (or its
Parent) could have achieved but for such adoption, change, or compliance (taking into consideration
policies with respect to capital adequacy) by an amount deemed by Bank to be material, then from
time to time, within fifteen (15) days after demand by Bank, Borrower shall pay to Bank such
additional amount or amounts as will compensate Bank for such reduction. A statement of Bank
claiming compensation under this Section 3.7(c) and setting forth the additional amount or amounts
to be paid to it hereunder shall be conclusive absent manifest error.

          (d) If, at any time, Bank, in its sole and absolute discretion, determines that (i) the amount
of LIBOR Advances for periods equal to the corresponding Interest Periods are not available to Bank
in the offshore currency interbank markets, or (ii) LIBOR does not accurately reflect the cost to
Bank of lending the LIBOR Advances, then Bank shall promptly give notice thereof to Borrower. Upon
the giving of such notice, Bank’s obligation to make the LIBOR Advances shall terminate; provided,
however, Advances shall not terminate if Bank and Borrower agree in writing to a different interest
rate applicable to LIBOR Advances.

          (e) If it shall become unlawful for Bank to continue to fund or maintain any LIBOR Advances,
or to perform its obligations hereunder, upon demand by Bank, Borrower shall prepay the Advances in
full with accrued interest thereon and all other amounts payable by Borrower hereunder (including,
without limitation, any amount payable in connection with such prepayment pursuant to Section
3.7(a)). Notwithstanding the foregoing, to the extent a determination by Bank as described above
relates to a LIBOR Advance then being requested by Borrower pursuant to a Notice of Borrowing or a
Notice of Conversion/Continuation, Borrower shall have the option, subject to the provisions of
Section 3.6(c), to (i) rescind such Notice of Borrowing or Notice of Conversion/Continuation by
giving notice (by facsimile or by telephone confirmed in writing) to Bank of such rescission on the
date on which Bank gives notice of its determination as described above, or (ii) modify such Notice
of Borrowing or Notice of Conversion/Continuation to obtain a Prime Rate Advance or to have
outstanding Advances converted into or continued as Prime Rate Advances by giving notice (by
facsimile or by telephone confirmed in writing) to Bank of such modification on the date on which
Bank gives notice of its determination as described above.

     4 CREATION OF SECURITY INTEREST

     4.1 Grant of Security Interest. Borrower hereby grants Bank, to secure the payment and
performance in full of all of the Obligations, a continuing security interest in, and pledges to
Bank, the Collateral, wherever located, whether now owned or hereafter acquired or arising, and all
proceeds and products thereof. Subject to Section 6.6(a), Borrower represents, warrants, and
covenants that the security interest granted herein is and shall at all times continue to be a
first priority perfected security interest in the Collateral (subject only to Permitted Liens that
may have superior priority to Bank’s Lien under this Agreement). If Borrower shall acquire a
commercial tort claim that could reasonably be expected to result in a recovery of damages in
excess of $500,000 for one individual claim or $1,000,000 in the aggregate for all such claims.
Borrower shall promptly notify Bank in a writing signed by Borrower of the general details thereof
and grant to Bank in such writing a security interest

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therein and in the proceeds thereof, all upon the terms of this Agreement, with such writing
to be in form and substance reasonably satisfactory to Bank.

     If this Agreement is terminated, Bank’s Lien in the Collateral shall continue until the
Obligations (other than inchoate indemnity obligations or cash collateralized letters of credit)
are repaid in full in cash. Upon payment in full in cash of the Obligations and at such time as
Bank’s obligation to make Credit Extensions has terminated, Bank’s Lien in the Collateral shall
terminate automatically and all rights therein shall revert to Borrower. Upon such termination
Bank shall, at Borrower’s sole cost and expense, execute and deliver such documents as Borrower may
reasonably request to evidence the release of Bank’s Lien in the Collateral.

     4.2 Authorization to File Financing Statements. Borrower hereby authorizes Bank to file
financing statements, without notice to Borrower, with all appropriate jurisdictions to perfect or
protect Bank’s interest or rights hereunder, including a notice that any disposition of the
Collateral, by either Borrower or any other Person, shall be deemed to violate the rights of Bank
under the Code.

     5 REPRESENTATIONS AND WARRANTIES

     Borrower represents and warrants as follows:

     5.1 Due Organization, Authorization; Power and Authority. Borrower is duly existing and in
good standing as a Registered Organization in its jurisdiction of formation and is qualified and
licensed to do business and is in good standing in any jurisdiction in which the conduct of its
business or its ownership of property requires that it be qualified except where the failure to do
so could not reasonably be expected to have a material adverse effect on Borrower’s business. In
connection with this Agreement, Borrower has delivered to Bank a completed certificate signed by
Borrower entitled “Perfection Certificate”. Borrower represents and warrants to Bank that (a)
Borrower’s exact legal name is that indicated on the Perfection Certificate and on the signature
page hereof, except to the extent that Borrower has given Bank not less than 30 days’ prior written
notice of any change to Borrower’s exact legal name; (b) Borrower is an organization of the type
and is organized in the jurisdiction set forth in the Perfection Certificate; (c) the Perfection
Certificate accurately sets forth Borrower’s organizational identification number or accurately
states that Borrower has none; (d) the Perfection Certificate accurately sets forth Borrower’s
place of business, or, if more than one, its chief executive office as well as Borrower’s mailing
address (if different than its chief executive office), except to the extent that Borrower has
given Bank not less than 30 days’ prior written notice of any change to the same; (e) Borrower (and
each of its predecessors) has not, in the past five (5) years, changed its jurisdiction of
formation, organizational type, or any organizational number assigned by its jurisdiction; and (f)
all other information set forth on the Perfection Certificate pertaining to Borrower and each of
its Subsidiaries is accurate and complete as of the Effective Date. If Borrower is not now a
Registered Organization but later becomes one, Borrower shall promptly notify Bank of such
occurrence and provide Bank with Borrower’s organizational identification number.

     The execution, delivery and performance by Borrower of the Loan Documents to which it is a
party have been duly authorized, and do not (i) conflict with any of Borrower’s organizational
documents, (ii) contravene, conflict with, constitute a default under or violate any material
Requirement of Law, (iii) contravene, conflict or violate any applicable order, writ, judgment,
injunction, decree, determination or award of any Governmental Authority by which Borrower or any
its Subsidiaries or any of their property or assets may be bound or affected, (iv) require any
action by, filing, registration, or qualification with, or Governmental Approval from, any
Governmental Authority (except such Governmental Approvals which have already been obtained and are
in full force and effect or are being obtained pursuant to Section 6.1(b)) or (v) subject to the
repayment in full of all outstanding principal and accrued interest under the Existing Notes,
constitute an event of default under any material agreement by which Borrower is bound. Borrower
is not in default under any agreement to which it is a party or by which it is bound in which the
default could reasonably be expected to have a material adverse effect on the business of Borrower
and its Subsidiaries, taken as a whole.

     5.2 Collateral. Borrower has good title to, has rights in, and the power to transfer each
item of the Collateral upon which it purports to grant a Lien hereunder, free and clear of any and
all Liens except Permitted Liens. Borrower has no deposit accounts other than the deposit accounts
with Bank, the deposit accounts, if any,

9

 

described in the Perfection Certificate delivered to Bank in connection herewith, or of which
Borrower has given Bank notice and, subject to Section 6.6(a), Borrower has taken such actions as
are necessary to give Bank a perfected security interest therein.

     The Collateral is not in the possession of any third party bailee (such as a warehouse) except
as otherwise provided in the Perfection Certificate. In the event that Borrower, after the date
hereof, intends to store or otherwise deliver any portion of the Collateral to a bailee, then
Borrower will first receive the written consent of Bank and such bailee must execute and deliver a
bailee agreement in form and substance satisfactory to Bank in its sole discretion.

     5.3 Intentionally Omitted.

     5.4 Litigation. Except for actions or proceedings disclosed in Borrower’s public reports
filed with the Securities and Exchange Commission prior to the Effective Date, there are no actions
or proceedings pending or, to the knowledge of the Responsible Officers, threatened in writing by
or against Borrower or any of its Subsidiaries that could reasonably be expected to have a material
adverse effect on the business of Borrower and the Guarantors, taken as a whole.

     5.5 No Material Deviation in Financial Statements. All consolidated financial statements for
Borrower and any of its Subsidiaries delivered to Bank fairly present in all material respects
Borrower’s consolidated financial condition and Borrower’s consolidated results of operations. To
the best of Borrower’s knowledge, there has not been any material deterioration in Borrower’s
consolidated financial condition since the date of the most recent financial statements submitted
to Bank.

     5.6 Solvency. The fair salable value of Borrower’s assets (including goodwill minus
disposition costs) exceeds the fair value of its liabilities; Borrower is not left with
unreasonably small capital after the transactions in this Agreement; and Borrower is able to pay
its debts (including trade debts) as they mature.

     5.7 Regulatory Compliance. Borrower is not an “investment company” or a company “controlled”
by an “investment company” under the Investment Company Act. Borrower is not engaged as one of its
important activities in extending credit for margin stock (under Regulations T and U of the Federal
Reserve Board of Governors). Borrower has complied in all material respects with the Federal Fair
Labor Standards Act. Neither Borrower nor any of its Subsidiaries is a “holding company” or an
“affiliate” of a “holding company” or a “subsidiary company” of a “holding company” as each term is
defined and used in the Public Utility Holding Company Act of 2005. Borrower has not violated any
laws, ordinances or rules, the violation of which could reasonably be expected to have a material
adverse effect on the business of Borrower and the Guarantors, taken as a whole. None of
Borrower’s or any of its Subsidiaries’ properties or assets has been used by Borrower or any
Subsidiary or, to the best of Borrower’s knowledge, by previous Persons, in disposing, producing,
storing, treating, or transporting any hazardous substance other than legally. Borrower and each
of its Subsidiaries have obtained all consents, approvals and authorizations of, made all
declarations or filings with, and given all notices to, all Government Authorities that are
necessary to continue their respective businesses as currently conducted, except where the failure
to do so could not reasonably be expected to have a material adverse effect on the business of
Borrower and the Guarantors, taken as a whole.

     5.8 Subsidiaries; Investments. Borrower does not own any stock, partnership interest or other
equity securities except for Permitted Investments.

     5.9 Tax Returns and Payments; Pension Contributions. Borrower has timely filed all required
tax returns and reports, and Borrower has timely paid all foreign, federal, state and local taxes,
assessments, deposits and contributions owed by Borrower, except for up to $100,000 in the
aggregate which Borrower may owe from time to time (such amount, the “Tax Threshold”), and except
for taxes contested in accordance with the next sentence. Borrower may defer payment of any
contested taxes, provided that Borrower (a) in good faith contests its obligation to pay the taxes
by appropriate proceedings promptly and diligently instituted and conducted, (b) notifies Bank in
writing of the commencement of, and any material development in, the proceedings, (c) posts bonds
or takes any other steps required to prevent the governmental authority levying such contested
taxes from obtaining a

10

 

Lien upon any of the Collateral that is other than a “Permitted Lien”.
Borrower is unaware of any claims or adjustments proposed for any of Borrower’s prior tax years
which could result in additional taxes becoming due and payable by Borrower in excess of the Tax
Threshold. Borrower has paid all amounts necessary to fund all present pension, profit sharing and
deferred compensation plans in accordance with their terms, and Borrower has not withdrawn from
participation in, and has not permitted partial or complete termination of, or permitted the
occurrence of any other event with respect to, any such plan which could reasonably be expected to
result in any liability of Borrower, including any liability to the Pension Benefit Guaranty
Corporation or its successors or any other governmental agency.

     5.10 Use of Proceeds. Borrower shall use the proceeds of the Credit Extensions solely as
working capital, to repay the outstanding principal and accrued interest under the Existing Notes,
and to fund its general business requirements and not for personal, family, household or
agricultural purposes.

     5.11 Designation of Indebtedness under this Agreement as Senior Indebtedness.

     All principal of, interest (including all interest accruing after the commencement of any
bankruptcy or similar proceeding, whether or not a claim for post-petition interest is allowable as
a claim in any such proceeding), and all fees, costs, expenses and other amounts accrued or due
under this Agreement shall constitute “Designated Senior Indebtedness” under the terms of any
indenture to which Borrower is a party.

     5.12 Full Disclosure. No written representation, warranty or other statement of Borrower in
any certificate or written statement given to Bank, as of the date such representation, warranty,
or other statement was made, taken together with all such written certificates and written
statements given to Bank, contains any untrue statement of a material fact or omits to state a
material fact necessary to make the statements contained in the certificates or statements not
misleading (it being recognized by Bank that the projections and forecasts have been provided and
prepared by Borrower in good faith and based upon reasonable assumptions and are not viewed as
facts and that actual results during the period or periods covered by such projections and
forecasts may differ from the projected or forecasted results).

     6 AFFIRMATIVE COVENANTS

     Borrower shall do all of the following:

     6.1 Government Compliance.

          (a) Maintain its and all its Subsidiaries’ legal existence and good standing in their
respective jurisdictions of formation, except as a result of a transaction permitted by Section
7.3, and maintain its and all its Subsidiaries’ qualification in each jurisdiction in which the
failure to so qualify would reasonably be expected to have a material adverse effect on the
business or operations of Borrower or any Secured Guarantor. Borrower shall comply, and have each
Subsidiary comply, with all laws, ordinances and regulations to which it is subject, noncompliance
with which could reasonably be expected to have a material adverse effect on the business of
Borrower and the Guarantors, taken as a whole.

          (b) Obtain all of the Governmental Approvals necessary for the performance by Borrower of its
obligations under the Loan Documents to which it is a party and the grant of a security interest to
Bank in all of its property. Borrower shall promptly provide copies of any such obtained
Governmental Approvals to Bank.

     6.2 Financial Statements, Reports, Certificates.

          (a) Deliver to Bank: (i) as soon as available, but no later than five (5) days after filing
with the Securities and Exchange Commission or 50 days after quarter end (other than fiscal year
end) or 90 days after fiscal year end, Borrower’s 10Q and 10K reports, respectively; (ii) a
Compliance Certificate together with delivery of the 10K and 10Q reports; (iii) within 45 days
after the end of each fiscal year, annual financial projections for the following fiscal year (on a
quarterly basis), together with any related business forecasts used in the preparation of

11

 

such
annual financial projections, provided that Bank shall keep such information confidential pursuant
to Section 12.8 below; (iv) a prompt report of any legal actions pending or threatened against
Borrower or any Subsidiary that could reasonably be expected to result in damages or costs to
Borrower or any Subsidiary of $1,000,000 or more, provided that Bank shall keep such information
confidential pursuant to Section 12.8 below; and (v) within 15 business days of Bank’s request,
such budgets, sales projections, operating plans or other financial information as Bank reasonably
requests, provided that Bank shall keep such information confidential pursuant to Section 12.8
below.

     Each of Borrower’s 10K and 10Q reports required to be delivered pursuant to Section 6.2(a)(i)
shall be deemed to have been delivered to Bank on the date on which Borrower files each such report
on the Securities and Exchange Commission’s EDGAR system or posts such report or provides a link
thereto on Borrower’s or another website on the Internet; provided, that Borrower shall
provide paper copies to Bank of the Compliance Certificates required by Section 6.2(a)(ii).

          (b) Within 30 days after the last day of each month, deliver to Bank its monthly balance
sheet, provided that Bank shall keep such information confidential pursuant to Section 12.8 below.

          (c) Allow Bank, but only if in its discretion it finds necessary, to audit Borrower’s
Collateral at Borrower’s expense; provided, that, in no event shall such audits be
conducted more often than once every twelve months unless a Default or an Event of Default has
occurred and is continuing.

     6.3 Intentionally Omitted.

     6.4 Taxes; Pensions. Make, and cause each of its Subsidiaries to make, timely payment of all
foreign, federal, state, and local taxes or assessments (other than taxes and assessments which
Borrower is contesting pursuant to the terms of Section 5.9 hereof, and payments that may be
outstanding from time to time not to exceed $100,000 in the aggregate) and shall deliver to Bank,
on demand, appropriate certificates attesting to such payments, and pay all amounts necessary to
fund all present pension, profit sharing and deferred compensation plans in accordance with their
terms in all material respects.

     6.5 Insurance. Keep its business and the Collateral insured for risks and in amounts standard
for companies in Borrower’s industry and location and as Bank may reasonably request. Insurance
policies shall be in a form, with companies, and in amounts that are reasonably satisfactory to
Bank. All property policies shall have a lender’s loss payable endorsement showing Bank as an
additional loss payee and waive subrogation against Bank, and all liability policies shall show, or
have endorsements showing, Bank as an additional insured. All policies (or the loss payable and
additional insured endorsements) shall provide that the insurer shall endeavor to give Bank at
least twenty (20) days notice before canceling, adversely amending, or declining to renew its
policy. At Bank’s request, Borrower shall deliver certified copies of policies and evidence of all
premium payments. If Borrower fails to obtain insurance as required under this Section 6.5 or to
pay any amount or furnish any required proof of payment to third persons and Bank, Bank may make
all or part of such payment or obtain such insurance policies required in this Section 6.5, and
take any action under the policies Bank deems prudent.

     6.6 Operating Accounts.

          (a) Within sixty (60) days after the Effective Date, for each Collateral Account that Borrower
at any time maintains, Borrower shall cause the applicable bank or financial institution (other
than Bank) at or with which any Collateral Account is maintained to execute and deliver a Control
Agreement or other appropriate instrument with respect to such Collateral Account to perfect Bank’s
Lien in such Collateral Account in accordance with the terms hereunder. The provisions of the
previous sentence shall not apply to deposit accounts exclusively used for payroll, payroll taxes
and other employee wage and benefit payments to or for the benefit of Borrower’s employees and
identified to Bank by Borrower as such.

12

 

     6.7 Financial Covenants.

     Borrower shall maintain at all times, to be tested as of the last day of each quarter, unless
otherwise noted, on a consolidated basis with respect to Borrower and its Subsidiaries:

          (a) Adjusted Quick Ratio. A ratio of Quick Assets to Current Liabilities minus
Deferred Revenue of at least 1.0 to 1.0.

          (b) EBSTDA. Maintain, measured as of the end of each fiscal quarter during the
following periods, EBSTDA of at least the following:

	 	 	 	 	 
	Period	 	Minimum EBSTDA
	Quarters ending March 31, 2007 and June 30, 2007

	 	$	750,000	 
	 
	 	 	 	 
	Quarter ending September 30, 2007

	 	$	1,500,000	 
	 
	 	 	 	 
	Quarters ending after September 30, 2007

	 	$	2,500,000	 

     6.8 Protection of Intellectual Property Rights. Borrower shall: (a) protect, defend and
maintain the validity and enforceability of its intellectual property material to Borrower’s
business; (b) promptly advise Bank in writing of material infringements of its intellectual
property; and (c) not allow any intellectual property material to Borrower’s business to be
abandoned, forfeited or dedicated to the public without Bank’s
written consent.

     6.9 Litigation Cooperation. From the date hereof and continuing through the termination of
this Agreement, make available to Bank, without expense to Bank, Borrower and its officers,
employees and agents and Borrower’s books and records, to the extent that Bank may deem them
reasonably necessary to prosecute or defend any third-party suit or proceeding instituted by or
against Bank with respect to any Collateral or relating to Borrower.

     6.10 Designated Senior Indebtedness. Borrower shall designate all principal of, interest
(including all interest accruing after the commencement of any bankruptcy or similar proceeding,
whether or not a claim for post-petition interest is allowable as a claim in any such proceeding),
and all fees, costs, expenses and other amounts accrued or due under this Agreement as “Designated
Senior Indebtedness”, or such similar term, in any future Subordinated Debt incurred by Borrower
after the date hereof, if such Subordinated Debt contains such term or similar term.

     6.11 Further Assurances. Execute any further instruments and take further action as Bank
reasonably requests to perfect or continue Bank’s Lien in the Collateral or to effect the purposes
of this Agreement.

     7 NEGATIVE COVENANTS

     Borrower shall not do any of the following without Bank’s prior written consent:

     7.1 Dispositions. Convey, sell, lease, transfer or otherwise dispose of (collectively
“Transfer”), or permit any of its Subsidiaries to Transfer, all or any part of its business or
property, except for:

          (a) Transfers in the ordinary course of business for reasonably equivalent consideration;

          (b) Transfers to Borrower or any of its Subsidiaries from Borrower or any of its Subsidiaries;

          (c) Transfers of property in connection with sale-leaseback transactions;

13

 

          (d) Transfers of property to the extent such property is exchanged for credit against, or
proceeds are promptly applied to, the purchase price of other property used or useful in the
business of Borrower or its Subsidiaries;

          (e) Transfers constituting non-exclusive licenses and similar arrangements for the use of the
property of Borrower or its Subsidiaries in the ordinary course of business and other non-perpetual
licenses that may be exclusive in some respects other than territory (and/or that may be exclusive
as to territory only in discreet geographical areas outside of the United States), but that could
not result in a legal transfer of Borrower’s title in the licensed property;

          (f) Transfers otherwise permitted by the Loan Documents;

          (g) sales or discounting of delinquent accounts in the ordinary course of business;

          (h) Transfers of obsolete or worn-out property;

          (i) Transfers associated with the making or disposition of a Permitted Investment;

          (j) Transfers in connection with a permitted acquisition of a portion of the assets or rights
acquired;

          (k) Transfers constituting Permitted Distributions; and

          (l) Transfers of assets (other than Accounts and Inventory (unless such Transfer is in the
ordinary course of Borrower’s business)) not otherwise permitted in this Section 7.1, provided,
that the aggregate book value of all such Transfers by Borrower and its Subsidiaries, together,
shall not exceed in any fiscal year, 10% of Borrower’s consolidated total assets as of the last day
of the fiscal year immediately preceding the date of determination.

     7.2 Changes in Business; Jurisdiction of Formation.

     Engage in any material line of business other than those lines of business conducted by
Borrower and its Subsidiaries on the date hereof and any businesses reasonably related,
complementary or incidental thereto or reasonable extensions thereof. Borrower will not, without
prior written notice, change its jurisdiction of formation.

     7.3 Mergers or Acquisitions.

     Merge or consolidate with any Person other than any Subsidiary of Borrower, except where no
Event of Default has occurred and is continuing or would result from such action during the term of
this Agreement, and (a) Borrower is the surviving entity or (b) such merger or consolidation is a
Transfer otherwise permitted pursuant to Section 7.1 hereof.

     7.4 Indebtedness. Create, incur, assume, or be liable for any Indebtedness, or permit any
Subsidiary to do so, other than Permitted Indebtedness.

     7.5 Encumbrance. Create, incur, allow, or suffer any Lien on any of its property, including
its intellectual property, or assign or convey any right to receive income, including the sale of
any Accounts, or permit any of its Subsidiaries to do so, except for Permitted Liens, permit any
Collateral not to be subject to the first priority security interest granted herein (subject to
Section 6.6(a)), or enter into any agreement, document, instrument or other arrangement (except
with or in favor of Bank) with any Person which directly or indirectly prohibits or has the effect
of prohibiting Borrower or any Subsidiary from assigning, mortgaging, pledging, granting a security
interest in or upon, or encumbering any of Borrower’s or any Subsidiary’s intellectual property,
except as is otherwise permitted in Section 7.1 hereof and the definition of “Permitted Lien”
herein.

14

 

     7.6 Maintenance of Collateral Accounts. Maintain any Collateral Account except pursuant to
the terms of Section 6.6.(a) hereof.

     7.7 Distributions; Investments. (a) Pay any dividends or make any distribution or payment on,
or redeem, retire or repurchase, any capital stock of Borrower other than Permitted Distributions;
or (b) directly or indirectly acquire or own any Person, or make any Investment in any Person, or
permit any of its Subsidiaries to do so, in each case other than Permitted Investments.

     7.8 Transactions with Affiliates. Directly or indirectly enter into or permit to exist any
material transaction with any Affiliate of Borrower except for (a) transactions that are in the
ordinary course of Borrower’s business, upon fair and reasonable terms (when viewed in the context
of any series of transactions of which it may be a part, if applicable) that are no less favorable
to Borrower than would be obtained in an arm’s length transaction with a non-affiliated Person, (b)
transactions among Borrower and its Subsidiaries, (c) customary directors’ fees and expenses in an
amount not to exceed $1,000,000 in any one fiscal year, not including stock based compensation, (d)
employment agreements, employee benefit and compensation plans approved by Borrower’s Board of
Directors or a committee thereof or otherwise generally available to employees of Borrower or its
Subsidiaries in the ordinary course of business, consistent with past practices, (e) payments under
officers’ and directors’ indemnification arrangements, and (f) Permitted Distributions.

     7.9 Subordinated Debt. Make or permit any payment on or amendments of any Subordinated Debt,
except (a) payments pursuant to the terms of the Subordinated Debt which terms have been previously
approved by Bank, in writing, such approval not to be unreasonably withheld, conditioned or
delayed; (b) payments made with Borrower’s capital stock or other Subordinated Debt; or (c)
amendments to Subordinated Debt so long as such Subordinated Debt remains subordinated in right of
payment to this Agreement, the payment terms of such Subordinated Debt have not been amended, and
any Liens securing such Subordinated Debt remain subordinate in priority to Bank’s Lien hereunder.

     7.10 Compliance. Become an “investment company” or a company controlled by an “investment
company”, under the Investment Company Act of 1940 or undertake as one of its important activities
extending credit to purchase or carry margin stock (as defined in Regulation U of the Board of
Governors of the Federal Reserve System), or use the proceeds of any Credit Extension for that
purpose; fail to meet the minimum funding requirements of ERISA, permit a Reportable Event or
Prohibited Transaction, as defined in ERISA, to occur; fail to comply with the Federal Fair Labor
Standards Act or violate any other law or regulation, if the violation could reasonably be expected
to have a material adverse effect on the business of Borrower and its Subsidiaries, taken as a
whole, or permit any of its Subsidiaries to do so; withdraw or permit any Subsidiary to withdraw
from participation in, permit partial or complete termination of, or permit the occurrence of any
other event with respect to, any present pension, profit sharing and deferred compensation plan
which could reasonably be expected to result in any material liability of Borrower, including any
material liability to the Pension Benefit Guaranty Corporation or its successors or any other
governmental agency.

     8 EVENTS OF DEFAULT

     Any one of the following shall constitute an event of default (an “Event of Default”) under
this Agreement:

     8.1 Payment Default. Borrower fails to (a) make any payment of principal on its due date, or
make any payment of interest on any Credit Extension within three (3) Business Days of its due date
(which three (3) Business Day grace period shall not apply to payments due on the Revolving Line
Maturity Date), or (b) pay any other Obligations within three (3) Business Days after such
Obligations are due and payable (which three (3) Business Day grace period shall not apply to
payments due on the Revolving Line Maturity Date). During the applicable cure period, the failure
to cure the payment default is not an Event of Default (but no Credit Extension will be made during
the cure period);

15

 

     8.2 Covenant Default.

          (a) Borrower fails or neglects to perform any obligation in Sections 6.2, 6.4, 6.6 or 6.7 or
violates any covenant in Section 7; or

          (b) Borrower fails or neglects to perform, keep, or observe any other term, provision,
condition, covenant or agreement contained in this Agreement or any Loan Documents, and as to any
default (other than those specified in this Section 8) under such other term, provision, condition,
covenant or agreement that can be cured, has failed to cure the default within fifteen (15) days
after the occurrence thereof; provided, however, that if the default cannot by its nature be cured
within the fifteen (15) day period or cannot after diligent attempts by Borrower be cured within
such fifteen (15) day period, and such default is likely to be cured within a reasonable time, then
Borrower shall have an additional period (which shall not in any case exceed thirty-five (35) days)
to attempt to cure such default, and within such reasonable time period the failure to cure the
default shall not be deemed an Event of Default (but no Credit Extensions shall be made during such
cure period). Grace periods provided under this section 8.2(b) shall not apply, among other
things, to financial covenants or any other covenants set forth in subsection 8.2(a) above;

     8.3 Material Adverse Change. A Material Adverse Change occurs;

     8.4 Attachment. (a) Any material portion of Borrower’s assets is attached, seized, levied on,
or comes into possession of a trustee or receiver; (b) the service of process seeking to attach, by
trustee or similar process, any funds of Borrower or of any entity under control of Borrower
(including a Subsidiary) on deposit with Bank or any Bank Affiliate; (c) Borrower is enjoined,
restrained, or prevented by court order from conducting any material part of its business; or (d) a
notice of lien, levy, or assessment is filed against any of Borrower’s assets by any government
agency, and the same under clauses (a) through (d) hereof are not, within fifteen (15) days after
the occurrence thereof, discharged or stayed (whether through the posting of a bond or otherwise);
provided, however, no Credit Extensions shall be made during such fifteen (15) day cure period;

     8.5 Insolvency. (a) Borrower is unable to pay its debts (including trade debts) as they
become due or otherwise becomes insolvent; (b) Borrower begins an Insolvency Proceeding; or (c) an
Insolvency Proceeding is begun against Borrower and not dismissed or stayed within thirty (30) days
(but no Credit Extensions shall be made while any of the conditions described in clause (a) exist
and/or until any Insolvency Proceeding is dismissed);

     8.6 Other Agreements. If Borrower fails to (a) make any payment that is due and payable with
respect to any Material Indebtedness and such failure continues after the applicable grace or
notice period, if any, specified in the agreement or instrument relating thereto, or (b) perform or
observe any other condition or covenant, or any other event shall occur or condition exist under
any agreement or instrument relating to any Material Indebtedness, and such failure continues after
the applicable grace or notice period, if any, specified in the agreement or instrument relating
thereto and the effect of such failure, event or condition is to cause the holder or holders of
such Material Indebtedness to accelerate the maturity of such Material Indebtedness or cause the
mandatory repurchase of any Material Indebtedness; provided that, this provision shall not
apply to Indebtedness due under the Existing Notes;

     8.7 Judgments. One or more judgments, orders, or decrees for the payment of money in an
amount, individually or in the aggregate, of at least $1,000,000 (not covered by independent
third-party insurance as to which liability has been accepted by such insurance carrier) shall be
rendered against Borrower and shall remain unsatisfied, unvacated, or unstayed for a period of
thirty (30) days after the entry thereof (provided that no Credit Extensions will be made prior to
the satisfaction, vacation, or stay of such judgment, order, or decree);

     8.8 Misrepresentations. Borrower or any Person acting for Borrower makes any representation,
warranty, or other statement now or later in this Agreement, any Loan Document or in any writing
delivered to Bank or to induce Bank to enter this Agreement or any Loan Document, and such
representation, warranty, or other statement was incorrect in any material respect when made;

16

 

     8.9 Subordinated Debt. If Borrower or any Subsidiary makes any payment on account of
Indebtedness that has been contractually subordinated in right of payment to the payment of the
Obligations, except to the extent that such payment is permitted by the terms of the subordination
provisions applicable to such Indebtedness; or

     8.10 Guaranty. (a) Any guaranty of any Obligations terminates or ceases for any reason to be
in full force and effect; (b) any Guarantor does not perform any obligation or covenant under any
guaranty of the Obligations; (c) any circumstance described in Sections 8.3, 8.4, 8.5, 8.7, or 8.8.
occurs with respect to any Guarantor, or (d) the liquidation, winding up, or termination of
existence of any Guarantor occurs; except for, in the case of clauses (a), (b) and (d) above, if
such noncompliance with this Section 8.9 results from the merger or consolidation of such Guarantor
into Borrower or another Guarantor, or if the liquidation, winding up or termination of the
existence of such Guarantor occurs and its remaining net assets are distributed to Borrower or
another Guarantor.

     8.11 Conditions Subsequent to Closing. Borrower fails:

          (a) within ten Business Days of the Effective Date, to provide evidence satisfactory to Bank
that all indebtedness under the Existing Notes is paid in full;

          (b) within 60 days of the Effective Date, to deliver duly executed Control Agreements with
respect to all of Borrower’s and Guarantors’ deposit accounts and securities accounts; or

          (c) within 90 days of the Effective Date, to deliver a fully executed landlord’s consent, in
form and substance acceptable to Bank, with respect to Borrower’s premises located at 10182 Telesis
Court, San Diego, California 92121.

     9 BANK’S RIGHTS AND REMEDIES

     9.1 Rights and Remedies. While an Event of Default occurs and continues Bank may, without
notice or demand, do any or all of the following:

          (a) declare all Obligations immediately due and payable (but if an Event of Default described
in Section 8.5 occurs all Obligations are immediately due and payable without any action by Bank);

          (b) stop advancing money or extending credit for Borrower’s benefit under this Agreement or
under any other agreement between Borrower and Bank;

          (c) demand that Borrower (i) deposits cash with Bank in an amount equal to the aggregate
amount of any Letters of Credit remaining undrawn, as collateral security for the repayment of any
future drawings under such Letters of Credit, and Borrower shall forthwith deposit and pay such
amounts, and (ii) pay in advance all Letter of Credit fees scheduled to be paid or payable over the
remaining term of any Letters of Credit;

          (d) terminate any FX Forward Contracts;

          (e) settle or adjust disputes and claims directly with Account Debtors for amounts on terms
and in any order that Bank considers advisable, notify any Person owing Borrower money of Bank’s
security interest in such funds, and verify the amount of such account;

          (f) make any payments and do any acts it considers necessary or reasonable to protect the
Collateral and/or its security interest in the Collateral. Borrower shall assemble the Collateral
if Bank requests and make it available as Bank designates. Bank may enter premises where the
Collateral is located, take and maintain possession of any part of the Collateral, and pay,
purchase, contest, or compromise any Lien which appears to be prior or superior to its security
interest and pay all expenses incurred. Borrower grants Bank a license to enter and occupy any of
its premises, without charge, to exercise any of Bank’s rights or remedies;

17

 

          (g) apply to the Obligations any (i) balances and deposits of Borrower it holds, or (ii) any
amount held by Bank owing to or for the credit or the account of Borrower;

          (h) ship, reclaim, recover, store, finish, maintain, repair, prepare for sale, advertise for
sale, and sell the Collateral. Bank is hereby granted a non-exclusive, royalty-free license or
other right to use, without charge, Borrower’s labels, patents, copyrights, mask works, rights of
use of any name, trade secrets, trade names, trademarks, service marks, and advertising matter, or
any similar property as it pertains to the Collateral, in completing production of, advertising for
sale, and selling any Collateral and, in connection with Bank’s exercise of its rights under this
Section, Borrower’s rights under all licenses and all franchise agreements inure to Bank’s benefit;

          (i) place a “hold” on any account maintained with Bank and/or deliver a notice of exclusive
control, any entitlement order, or other directions or instructions pursuant to any Control
Agreement or similar agreements providing control of any Collateral;

          (j) demand and receive reasonable access to Borrower’s Books; and

          (k) exercise all rights and remedies available to Bank under the Loan Documents or at law or
equity, including all remedies provided under the Code (including disposal of the Collateral
pursuant to the terms thereof).

     9.2 Power of Attorney. Borrower hereby irrevocably appoints Bank as its lawful
attorney-in-fact, exercisable upon the occurrence and during the continuance of an Event of
Default, to: (a) endorse Borrower’s name on any checks or other forms of payment or security; (b)
sign Borrower’s name on any invoice or bill of lading for any Account or drafts against Account
Debtors; (c) settle and adjust disputes and claims about the Accounts directly with Account
Debtors, for amounts and on terms Bank determines reasonable; (d) make, settle, and adjust all
claims under Borrower’s insurance policies; (e) pay, contest or settle any Lien, charge,
encumbrance, security interest, and adverse claim in or to the Collateral, or any judgment based
thereon, or otherwise take any action to terminate or discharge the same; and (f) transfer the
Collateral into the name of Bank or a third party as the Code permits. Borrower hereby appoints
Bank as its lawful attorney-in-fact to sign Borrower’s name on any documents necessary to perfect
or continue the perfection of Bank’s security interest in the Collateral regardless of whether an
Event of Default has occurred until all Obligations have been satisfied in full and Bank is under
no further obligation to make Credit Extensions hereunder. Bank’s foregoing appointment as
Borrower’s attorney in fact, and all of Bank’s rights and powers, coupled with an interest, are
irrevocable until all Obligations have been fully repaid and performed and Bank’s obligation to
provide Credit Extensions terminates.

     9.3 Protective Payments. If Borrower fails to obtain the insurance called for by Section 6.5
or fails to pay any premium thereon or fails to pay any other amount which Borrower is obligated to
pay under this Agreement or any other Loan Document, Bank may obtain such insurance or make such
payment, and all amounts so paid by Bank are Bank Expenses and immediately due and payable, bearing
interest at the then highest applicable rate, and secured by the Collateral. Bank will make
reasonable efforts to provide Borrower with notice of Bank obtaining such insurance at the time it
is obtained or within a reasonable time thereafter. No payments by Bank are deemed an agreement to
make similar payments in the future or Bank’s waiver of any Event of Default.

     9.4 Application of Payments and Proceeds. Borrower shall have no right to specify the order
or the accounts to which Bank shall allocate or apply any payments required to be made by Borrower
to Bank or otherwise received by Bank under this Agreement when any such allocation or application
is not specified elsewhere in this Agreement. If an Event of Default has occurred and is
continuing, Bank may apply any funds in its possession, whether from Borrower account balances,
payments, proceeds realized as the result of any collection of Accounts or other disposition of the
Collateral, or otherwise, to the Obligations in such order as Bank shall determine in its sole
discretion. Any surplus shall be paid to Borrower or other Persons legally entitled thereto;
Borrower shall remain liable to Bank for any deficiency. If Bank, in its good faith business
judgment, directly or indirectly enters into a deferred payment or other credit transaction with
any purchaser at any sale of Collateral, Bank shall have the option, exercisable at any time, of
either reducing the Obligations by the principal amount of the purchase price or deferring the
reduction of the Obligations until the actual receipt by Bank of cash therefor.

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     9.5 Bank’s Liability for Collateral. So long as Bank complies with reasonable banking
practices regarding the safekeeping of the Collateral in the possession or under the control of
Bank, Bank shall not be liable or responsible for: (a) the safekeeping of the Collateral; (b) any
loss or damage to the Collateral; (c) any diminution in the value of the Collateral; or (d) any act
or default of any carrier, warehouseman, bailee, or other Person. Borrower bears all risk of loss,
damage or destruction of the Collateral.

     9.6 No Waiver; Remedies Cumulative. Bank’s failure, at any time or times, to require strict
performance by Borrower of any provision of this Agreement or any other Loan Document shall not
waive, affect, or diminish any right of Bank thereafter to demand strict performance and compliance
herewith or therewith. No waiver hereunder shall be effective unless signed by Bank and then is
only effective for the specific instance and purpose for which it is given. Bank’s rights and
remedies under this Agreement and the other Loan Documents are cumulative. Bank has all rights and
remedies provided under the Code, by law, or in equity. Bank’s exercise of one right or remedy is
not an election, and Bank’s waiver of any Event of Default is not a continuing waiver. Bank’s
delay in exercising any remedy is not a waiver, election, or acquiescence.

     9.7 Demand Waiver. Borrower waives demand, notice of default or dishonor, notice of payment
and nonpayment, notice of any default, nonpayment at maturity, release, compromise, settlement,
extension, or renewal of accounts, documents, instruments, chattel paper, and guarantees held by
Bank on which Borrower is liable.

     10 NOTICES

     All notices, consents, requests, approvals, demands, or other communication (collectively,
“Communication”) by any party to this Agreement or any other Loan Document must be in writing and
shall be deemed to have been validly served, given, or delivered: (a) upon the earlier of actual
receipt and three (3) Business Days after deposit in the U.S. mail, first class, registered or
certified mail return receipt requested, with proper postage prepaid; (b) upon transmission, when
sent by electronic mail or facsimile transmission; (c) one (1) Business Day after deposit with a
reputable overnight courier with all charges prepaid; or (d) when delivered, if hand-delivered by
messenger, all of which shall be addressed to the party to be notified and sent to the address,
facsimile number, or email address indicated below. Bank or Borrower may change its address,
facsimile number or email address by giving the other party written notice thereof in accordance
with the terms of this Section 10.

	 	 	 	 	 
	 

	 	If to Borrower:
	 	WebSideStory, Inc.
	 

	 	 	 	10182 Telesis Court
	 

	 	 	 	San Diego, CA 92121
	 

	 	 	 	Attn: Chief Financial Officer
	 

	 	 	 	Fax: (858) 546-0695
	 

	 	 	 	Email: claire.long@websidestory.com
	 
	 	 	 	 
	 

	 	If to Bank:
	 	Silicon Valley Bank
	 

	 	 	 	3003 Tasman Dr.
	 

	 	 	 	Santa Clara, CA 95054
	 

	 	 	 	Attn: Buzz Kreppel
	 

	 	 	 	Fax: (408) 748-9478
	 

	 	 	 	Email: bkreppel@svbank.com

     11 CHOICE OF LAW, VENUE, JURY TRIAL WAIVER AND JUDICIAL REFERENCE

     California law governs the Loan Documents without regard to principles of conflicts of law.
Borrower and Bank each submit to the exclusive jurisdiction of the State and Federal courts in
Santa Clara County, California; provided, however, that nothing in this Agreement shall be deemed
to operate to preclude Bank from bringing suit or taking other legal action in any other
jurisdiction to realize on the Collateral or any other security for the Obligations, or to enforce
a judgment or other court order in favor of Bank. Borrower expressly submits and consents in
advance to such jurisdiction in any action or suit commenced in any such court, and Borrower hereby
waives any objection that it may have based upon lack of personal jurisdiction, improper venue, or
forum non conveniens and hereby consents to the granting of such legal or equitable relief as is
deemed appropriate by such

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court. Borrower hereby waives personal service of the summons,
complaints, and other process issued in such action or suit and agrees that service of such
summons, complaints, and other process may be made by registered or certified mail addressed to
Borrower at the address set forth in Section 10 of this Agreement and that service so made shall be
deemed completed upon the earlier to occur of Borrower’s actual receipt thereof or three (3) days
after deposit in the U.S. mails, proper postage prepaid.

     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BORROWER AND BANK EACH WAIVE THEIR RIGHT TO
A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR BASED UPON THIS AGREEMENT, THE LOAN
DOCUMENTS OR ANY CONTEMPLATED TRANSACTION, INCLUDING CONTRACT, TORT, BREACH OF DUTY AND ALL OTHER
CLAIMS. THIS WAIVER IS A MATERIAL INDUCEMENT FOR BOTH PARTIES TO ENTER INTO THIS AGREEMENT. EACH
PARTY HAS REVIEWED THIS WAIVER WITH ITS COUNSEL.

     WITHOUT INTENDING IN ANY WAY TO LIMIT THE PARTIES’ AGREEMENT TO WAIVE THEIR RESPECTIVE RIGHT
TO A TRIAL BY JURY, if the above waiver of the right to a trial by jury is not enforceable, the
parties hereto agree that any and all disputes or controversies of any nature between them arising
at any time shall be decided by a reference to a private judge, mutually selected by the parties
(or, if they cannot agree, by the Presiding Judge of the Santa Clara County, California Superior
Court) appointed in accordance with California Code of Civil Procedure Section 638 (or pursuant to
comparable provisions of federal law if the dispute falls within the exclusive jurisdiction of the
federal courts), sitting without a jury, in Santa Clara County, California; and the parties hereby
submit to the jurisdiction of such court. The reference proceedings shall be conducted pursuant to
and in accordance with the provisions of California Code of Civil Procedure §§ 638 through 645.1,
inclusive. The private judge shall have the power, among others, to grant provisional relief,
including without limitation, entering temporary restraining orders, issuing preliminary and
permanent injunctions and appointing receivers. All such proceedings shall be closed to the public
and confidential and all records relating thereto shall be permanently sealed. If during the
course of any dispute, a party desires to seek provisional relief, but a judge has not been
appointed at that point pursuant to the judicial reference procedures, then such party may apply to
the Santa Clara County, California Superior Court for such relief. The proceeding before the
private judge shall be conducted in the same manner as it would be before a court under the rules
of evidence applicable to judicial proceedings. The parties shall be entitled to discovery which
shall be conducted in the same manner as it would be before a court under the rules of discovery
applicable to judicial proceedings. The private judge shall oversee discovery and may enforce all
discovery rules and order applicable to judicial proceedings in the same manner as a trial court
judge. The parties agree that the selected or appointed private judge shall have the power to
decide all issues in the action or proceeding, whether of fact or of law, and shall report a
statement of decision thereon pursuant to the California Code of Civil Procedure § 644(a). Nothing
in this paragraph shall limit the right of any party at any time to exercise self-help remedies,
foreclose against collateral, or obtain provisional remedies. The private judge shall also
determine all issues relating to the applicability, interpretation, and enforceability of this
paragraph.

     12 GENERAL PROVISIONS

     12.1 Successors and Assigns. This Agreement binds and is for the benefit of the successors
and permitted assigns of each party. Borrower may not assign this Agreement or any rights or
obligations under it without Bank’s prior written consent (which may be granted or withheld in
Bank’s discretion). Bank has the right, without the consent of or notice to Borrower, to sell,
transfer, negotiate, or grant participation in all or any part of, or any interest in, Bank’s
obligations, rights, and benefits under this Agreement and the other Loan Documents; provided that,
Bank shall not sell, transfer, negotiate or grant participation to any person or entity that is a
competitor to Borrower.

     12.2 Indemnification. Borrower agrees to indemnify, defend and hold Bank and its directors,
officers, employees, agents, attorneys, or any other Person affiliated with or representing Bank
harmless against: (a) all obligations, demands, claims, and liabilities (collectively, “Claims”)
asserted by any other party in connection with the transactions contemplated by the Loan Documents;
and (b) all losses or Bank Expenses incurred, or paid by Bank from, following, or arising from
transactions between Bank and Borrower relating to this Agreement (including reasonable attorneys’
fees and expenses but excluding consequential damages), except for Claims and/or losses proximately
caused by Bank’s or such other indemnified person’s gross negligence or willful misconduct.

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     12.3 Time of Essence. Time is of the essence for the performance of all Obligations in this
Agreement.

     12.4 Severability of Provisions. Each provision of this Agreement is severable from every
other provision in determining the enforceability of any provision.

     12.5 Amendments in Writing; Integration. All amendments to this Agreement must be in writing
and signed by both Bank and Borrower. This Agreement and the Loan Documents represent the entire
agreement about this subject matter and supersede prior negotiations or agreements. All prior
agreements, understandings, representations, warranties, and negotiations between the parties about
the subject matter of this Agreement and the Loan Documents merge into this Agreement and the Loan
Documents.

     12.6 Counterparts. This Agreement may be executed in any number of counterparts and by
different parties on separate counterparts, each of which, when executed and delivered, are an
original, and all taken together, constitute one Agreement.

     12.7 Survival. All covenants, representations and warranties made in this Agreement continue
in full force until this Agreement has terminated pursuant to its terms and all Obligations (other
than inchoate indemnity obligations and any other obligations which, by their terms, are to survive
the termination of this Agreement) have been satisfied. The obligation of Borrower in Section 12.2
to indemnify Bank shall survive until the statute of limitations with respect to such claim or
cause of action shall have run.

     12.8 Confidentiality. In handling any confidential information, Bank shall exercise the same
degree of care that it exercises for its own proprietary information, but disclosure of information
may be made: (a) to Bank’s Subsidiaries or Affiliates; (b) to prospective transferees or purchasers
of any interest in the Credit Extensions (provided, however, Bank shall first obtain such
prospective transferee’s or purchaser’s agreement to the terms of this provision); (c) as required
by law, regulation, subpoena, or other order; (d) to Bank’s regulators or as otherwise required in
connection with Bank’s examination or audit; and (e) as Bank considers appropriate in exercising
remedies under this Agreement. Confidential information does not include information that either:
(i) is in the public domain or in Bank’s possession when disclosed to Bank, or becomes part of the
public domain after disclosure to Bank through no fault of Bank; or (ii) is disclosed to Bank by a
third party, if Bank does not know that the third party is prohibited from disclosing the
information. Obligations under this provision shall survive for two calendar years after
termination of this Agreement.

     12.9 Attorneys’ Fees, Costs and Expenses. In any action or proceeding between Borrower and
Bank arising out of or relating to the Loan Documents, the prevailing party shall be entitled to
recover its reasonable attorneys’ fees and other costs and expenses incurred, in addition to any
other relief to which it may be entitled.

     13 DEFINITIONS

     13.1 Definitions. As used in this Agreement, the following terms have the following meanings:

     “Account” is any “account” as defined in the Code with such additions to such term as may
hereafter be made, and includes, without limitation, all accounts receivable and other sums owing
to Borrower.

     “Account Debtor” is any “account debtor” as defined in the Code with such additions to such
term as may hereafter be made.

     “Advance” or “Advances” means an advance (or advances) under the Revolving Line.

     “Affiliate” of any Person is a Person that owns or controls directly or indirectly the Person,
any Person that controls or is controlled by or is under common control with the Person, and each
of that Person’s senior executive officers, directors, partners and, for any Person that is a
limited liability company, that Person’s managers and members.

21

 

     “Agreement” is defined in the preamble hereof.

     “Availability Amount” is (a) the Revolving Line, minus (b) the amount of all outstanding
Letters of Credit (including drawn but unreimbursed Letters of Credit) plus an amount equal to the
Letter of Credit Reserve, minus (c) the FX Reserve, minus (d) any amounts used for Cash Management
Services, (e) minus the Temporary Reserve, and minus (f) the outstanding principal balance of any
Advances.

     “Bank” is defined in the preamble hereof.

     “Bank Expenses” are all audit fees and expenses, costs, and expenses (including reasonable
attorneys’ fees and expenses) for preparing, amending, negotiating, administering, defending and
enforcing the Loan Documents (including, without limitation, those incurred in connection with
appeals or Insolvency Proceedings) or otherwise incurred with respect to Borrower relating to this
Agreement.

     “Borrower” is defined in the preamble hereof.

     “Borrower’s Books” are all Borrower’s books and records including ledgers, federal and state
tax returns, records regarding Borrower’s assets or liabilities, the Collateral, business
operations or financial condition, and all computer programs or storage or any equipment containing
such information.

     “Borrowing Resolutions” are, with respect to any Person, those resolutions adopted by such
Person’s Board of Directors and delivered by such Person to Bank approving the Loan Documents to
which such Person is a party and the transactions contemplated thereby, together with a certificate
executed by its secretary on behalf of such Person certifying that (a) such Person has the
authority to execute, deliver, and perform its obligations under each of the Loan Documents to
which it is a party, (b) that attached as Exhibit A to such certificate is a true, correct, and
complete copy of the resolutions then in full force and effect authorizing and ratifying the
execution, delivery, and performance by such Person of the Loan Documents to which it is a party,
(c) the name(s) of the Person(s) authorized to execute the Loan Documents on behalf of such Person,
together with a sample of the true signature(s) of such Person(s), and (d) that Bank may
conclusively rely on such certificate unless and until such Person shall have delivered to Bank a
further certificate canceling or amending such prior certificate.

     “Business Day” is any day other than a Saturday, Sunday or other day on which banking
institutions in the State of California are authorized or required by law or other governmental
action to close, except that if any determination of a “Business Day” shall relate to a LIBOR
Advance, the term “Business Day” shall also mean a day on which dealings are carried on in the
London interbank market, and if any determination of a “Business Day” shall relate to an FX Forward
Contract, the term “Business Day” shall mean a day on which dealings are carried on in the country
of settlement of the foreign (i.e., non-Dollar) currency.

     “Capital Expenditures” means, for any period, the aggregate of all expenditures of the
Borrower and its Subsidiaries during such period determined on a consolidated basis that, in
accordance with GAAP, are or should be included in “property, plant and equipment” or similar items
reflected in the consolidated balance sheet of the Borrower and its Subsidiaries.

     “Cash Equivalents” means (a) marketable direct obligations issued or unconditionally
guaranteed by the United States or any agency or any State thereof having maturities of not more
than one (1) year from the date of acquisition; (b) commercial paper maturing no more than one (1)
year after its creation and having the highest rating from either Standard & Poor’s Ratings Group
or Moody’s Investors Service, Inc.; (c) Bank’s certificates of deposit issued maturing no more than
one (1) year after issue; and (d) money market funds at least ninety-five percent (95%) of the
assets of which constitute Cash Equivalents of the kinds described in clauses (a) through (c) of
this definition.

     “Cash Management Services” is defined in Section 2.1.4.

     “Code” is the Uniform Commercial Code, as the same may, from time to time, be enacted and in
effect in the State of California; provided, that, to the extent that the Code is used to define
any term herein or in any Loan

22

 

Document and such term is defined differently in different Articles
or Divisions of the Code, the definition of such term contained in Article or Division 9 shall
govern; provided further, that in the event that, by reason of mandatory provisions of law, any or
all of the attachment, perfection, or priority of, or remedies with respect to, Bank’s Lien on any
Collateral is governed by the Uniform Commercial Code in effect in a jurisdiction other than the
State of California, the term “Code” shall mean the Uniform Commercial Code as enacted and in
effect in such other jurisdiction solely for purposes of the provisions thereof relating to such
attachment, perfection, priority, or remedies and for purposes of definitions relating to such
provisions.

     “Collateral” is any and all properties, rights and assets of Borrower described on Exhibit
A.

     “Collateral Account” is any Deposit Account, Securities Account, or Commodity Account.

     “Commodity Account” is any “commodity account” as defined in the Code with such additions to
such term as may hereafter be made.

     “Communication” is defined in Section 10.

     “Compliance Certificate” is that certain certificate in the form attached hereto as
Exhibit B.

     “Contingent Obligation” is, for any Person, any direct or indirect liability, contingent or
not, of that Person for (a) any indebtedness, lease, dividend, letter of credit or other obligation
of another such as an obligation directly or indirectly guaranteed, endorsed, co-made, discounted
or sold with recourse by that Person, or for which that Person is directly or indirectly liable;
(b) any obligations for undrawn letters of credit for the account of that Person; and (c) all
obligations from any interest rate, currency or commodity swap agreement, interest rate cap or
collar agreement, or other agreement or arrangement designated to protect a Person against
fluctuation in interest rates, currency exchange rates or commodity prices; but “Contingent
Obligation” does not include endorsements in the ordinary course of business. The amount of a
Contingent Obligation is the stated or determined amount of the primary obligation for which the
Contingent Obligation is made or, if not determinable, the maximum reasonably anticipated liability
for it determined by the Person in good faith; but the amount may not exceed the maximum of the
obligations under any guarantee or other support arrangement.

     “Continuation Date” means any date on which Borrower elects to continue a LIBOR Advance into
another Interest Period.

     “Control Agreement” is any control agreement entered into among the depository institution at
which Borrower maintains a Deposit Account or the securities intermediary or commodity intermediary
at which Borrower maintains a Securities Account or a Commodity Account, Borrower, and Bank
pursuant to which Bank obtains control (within the meaning of the Code) over such Deposit Account,
Securities Account, or Commodity Account.

     “Conversion Date” means any date on which Borrower elects to convert a Prime Rate Advance to a
LIBOR Advance or a LIBOR Advance to a Prime Rate Advance.

     “Credit Extension” is any Advance, FX Forward Contract, amount utilized for Cash Management
Services, or any other extension of credit by Bank for Borrower’s benefit under this Agreement.

     “Credit Party” means Borrower, and each Guarantor.

     “Current Assets” are, on any date, the amounts that under GAAP should be included on that date
as current assets on the balance sheet of Borrower and its Subsidiaries, on a consolidated basis.

     “Current Liabilities” are, on any date, all obligations and liabilities of Borrower to Bank on
that date, plus, without duplication, the aggregate amount of the Total Liabilities of Borrower and
its Subsidiaries on a consolidated basis on that date that mature within one (1) year of such date.

23

 

     “Default Rate” is defined in Section 2.3(c).

     “Deferred Revenue” is, on any date, all amounts received or invoiced by Borrower or any of its
Subsidiaries in advance of performance under contracts and not yet recognized as revenue by
Borrower and its Subsidiaries on a consolidated basis as of such date.

     “Deposit Account” is any “deposit account” as defined in the Code with such additions to such
term as may hereafter be made.

     “Designated Deposit Account” is Borrower’s deposit account, account number                     ,
maintained with Bank.

     “Dollars,” “dollars” and “$” each mean lawful money of the United States.

     “Domestic Subsidiary” means a Subsidiary organized under the laws of the United States or any
state or territory thereof or the District of Columbia.

     “EBSTDA” shall mean (a) Net Income, plus (b) stock-based compensation expense, plus (c) to the
extent deducted in the calculation of Net Income, depreciation expense and amortization expense,
plus (d) income tax expense, plus (e) to the extent deducted in the calculation of Net Income,
non-cash impairments of assets, including but not limited to, goodwill and intangible assets, and
related non-cash charges, minus (f) Capital Expenditures.

     “Effective Amount” means with respect to any Advances on any date, the aggregate outstanding
principal amount thereof after giving effect to any borrowing and prepayments or repayments thereof
occurring on such date.

     “Effective Date” means February 23, 2007.

     “Equipment” is all “equipment” as defined in the Code with such additions to such term as may
hereafter be made, and includes without limitation all machinery, fixtures, goods, vehicles
(including motor vehicles and trailers), and any interest in any of the foregoing.

     “ERISA” is the Employee Retirement Income Security Act of 1974, and its regulations.

     “Event of Default” is defined in Section 8.

     “Existing Notes” means the Senior Notes issued by Borrower on February 1, 2006 to former
members and option holders of Visual Sciences, LLC, in an aggregate principal amount of
$20,000,000.

     “Foreign Currency” means lawful money of a country other than the United States.

     “Foreign Subsidiary” means a Subsidiary that is not a Domestic Subsidiary.

     “Funding Date” is any date on which a Credit Extension is made to or on account of Borrower
which shall be a Business Day.

     “FX Business Day” is any day when (a) Bank’s Foreign Exchange Department is conducting its
normal business and (b) the Foreign Currency being purchased or sold by Borrower is available to
Bank from the entity from which Bank shall buy or sell such Foreign Currency.

     “FX Forward Contract” is defined in Section 2.1.3.

     “FX Reserve” is defined in Section 2.1.3.

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     “GAAP” is generally accepted accounting principles set forth in the opinions and
pronouncements of the Accounting Principles Board of the American Institute of Certified Public
Accountants and statements and pronouncements of the Financial Accounting Standards Board or in
such other statements by such other Person as may be approved by a significant segment of the
accounting profession, which are applicable to the circumstances as of the date of determination.

     “General Intangibles” is all “general intangibles” as defined in the Code in effect on the
date hereof with such additions to such term as may hereafter be made, and includes without
limitation, all copyright rights, copyright applications, copyright registrations and like
protections in each work of authorship and derivative work, whether published or unpublished, any
patents, trademarks, service marks and, to the extent permitted under applicable law, any
applications therefor, whether registered or not, any trade secret rights, including any rights to
unpatented inventions, payment intangibles, royalties, contract rights, goodwill, franchise
agreements, purchase orders, customer lists, route lists, telephone numbers, domain names, claims,
income and other tax refunds, security and other deposits, options to purchase or sell real or
personal property, rights in all litigation presently or hereafter pending (whether in contract,
tort or otherwise), insurance policies (including without limitation key man, property damage, and
business interruption insurance), payments of insurance and rights to payment of any kind.

     “Governmental Approval” is any consent, authorization, approval, order, license, franchise,
permit, certificate, accreditation, registration, filing or notice, of, issued by, from or to, or
other act by or in respect of, any Governmental Authority.

     “Governmental Authority” is any nation or government, any state or other political subdivision
thereof, any agency, authority, instrumentality, regulatory body, court, central bank or other
entity exercising executive, legislative, judicial, taxing, regulatory or administrative functions
of or pertaining to government, any securities exchange and any self-regulatory organization.

     “Guarantor” is any present or future Domestic Subsidiary of Borrower, including Visual
Sciences, LLC, a Delaware limited liability company, and WebSideStory Search and Content Solutions,
Inc., a California corporation.

     “Guarantor Security Agreement” a security agreement in form and substance acceptable to Bank,
executed by a Guarantor in favor of Bank.

     “Guaranty” a guaranty in form and substance acceptable to Bank, executed by a Guarantor in
favor of Bank.

     “Indebtedness” is (a) indebtedness for borrowed money or the deferred price of property or
services (other than trade payables), such as reimbursement and other obligations for surety bonds
and letters of credit, (b) obligations evidenced by notes, bonds, debentures or similar
instruments, (c) capital lease obligations, and (d) Contingent Obligations.

     “Insolvency Proceeding” is any proceeding by or against any Person under the United States
Bankruptcy Code, or any other bankruptcy or insolvency law, including assignments for the benefit
of creditors, compositions, extensions generally with its creditors, or proceedings seeking
reorganization, arrangement, or other relief.

     “Interest Payment Date” means, with respect to any LIBOR Advance, the last day of each
Interest Period applicable to such LIBOR Advance and, with respect to Prime Rate Advances, the
first (1st) day of each month (or, if the first day of the month does not fall on a Business Day,
then on the first Business Day following such date), and each date a Prime Rate Advance is
converted into a LIBOR Advance to the extent of the amount converted to a LIBOR Advance.

     “Interest Period” means, as to any LIBOR Advance, the period commencing on the date of such
LIBOR Advance, or on the conversion/continuation date on which the LIBOR Advance is converted into
or continued as a LIBOR Advance, and ending on the date that is one (1), three (3), or six (6)
months thereafter, in each case as Borrower may elect in the applicable Notice of Borrowing or
Notice of Conversion/Continuation; provided,

25

 

however, that (a) no Interest Period with respect to
any LIBOR Advance shall end later than the Revolving Line Maturity Date, (b) the last day of an
Interest Period shall be determined in accordance with the practices of the LIBOR interbank market
as from time to time in effect, (c) if any Interest Period would otherwise end on a day that is not
a Business Day, that Interest Period shall be extended to the following Business Day unless, in the
case of a LIBOR Advance, the result of such extension would be to carry such Interest Period into
another calendar month, in which event such Interest Period shall end on the preceding Business
Day, (d) any Interest Period pertaining to a LIBOR Advance that begins on the last Business Day of
a calendar month (or on a day for which there is no numerically corresponding day in the calendar
month at the end of such Interest Period) shall end on the last Business Day of the calendar month
at the end of such Interest Period, and (e) interest shall accrue from and include the first
Business Day of an Interest Period but exclude the last Business Day of such Interest Period.

     “Interest Rate Determination Date” means each date for calculating LIBOR for purposes of
determining the interest rate in respect of an Interest Period. The Interest Rate Determination
Date shall be the second Business Day prior to the first day of the related Interest Period for a
LIBOR Advance.

     “Inventory” is all “inventory” as defined in the Code in effect on the date hereof with such
additions to such term as may hereafter be made, and includes without limitation all merchandise,
raw materials, parts, supplies, packing and shipping materials, work in process and finished
products, including without limitation such inventory as is temporarily out of Borrower’s custody
or possession or in transit and including any returned goods and any documents of title
representing any of the above.

     “Investment” is any beneficial ownership interest in any Person (including stock, partnership
interest or other securities), and any loan, advance or capital contribution to any Person.

     “Letter of Credit” means a standby letter of credit issued by Bank or another institution
based upon an application, guarantee, indemnity or similar agreement on the part of Bank as set
forth in Section 2.1.2.

     “Letter of Credit Application” is defined in Section 2.1.2(a).

     “Letter of Credit Reserve” has the meaning set forth in Section 2.1.2(d).

     “LIBOR” means, for any Interest Rate Determination Date with respect to an Interest Period for
any Advance to be made, continued as or converted into a LIBOR Advance, the rate of interest per
annum determined by Bank to be the per annum rate of interest at which deposits in United States
Dollars are offered to Bank in the London interbank market (rounded upward, if necessary, to the
nearest 1/100th of one percent (0.01%)) in which Bank customarily participates at 11:00 a.m. (local
time in such interbank market) two (2) Business Days prior to the first day of such Interest Period
for a period approximately equal to such Interest Period and in an amount approximately equal to
the amount of such Advance.

     “LIBOR Advance” means an Advance that bears interest based at the LIBOR Rate.

     “LIBOR Rate” means, for each Interest Period in respect of LIBOR Advances comprising part of
the same Advances, an interest rate per annum (rounded upward to the nearest 1/16th of one percent
(0.0625%)) equal to LIBOR for such Interest Period divided by one (1) minus the Reserve Requirement
for such Interest Period.

     “LIBOR Rate Margin” is two and one-half percentage points (250 basis points).

     “Lien” is a claim, mortgage, deed of trust, levy, charge, pledge, security interest or other
encumbrance of any kind, whether voluntarily incurred or arising by operation of law or otherwise
against any property.

     “Loan Documents” are, collectively, this Agreement, the Perfection Certificate, any note, or
notes or guaranties executed by Borrower or any Guarantor, and any other present or future
agreement between Borrower, any Guarantor and/or for the benefit of Bank in connection with this
Agreement, all as amended, restated, or otherwise modified.

26

 

     “Material Adverse Change” is (a) a material impairment in the perfection or priority of Bank’s
Lien in the Collateral or in the value of such Collateral; (b) a material adverse change in the
business, operations, or condition (financial or otherwise) of Borrower; or (c) a material
impairment of the prospect of repayment of any portion of the Obligations.

     “Material Indebtedness” is any Indebtedness the principal amount of which is equal to or
greater than $500,000.

     “Net Income” means, as calculated on a consolidated basis for Borrower and its Subsidiaries
for any period as at any date of determination, the net profit (or loss), after provision for
taxes, of Borrower and its Subsidiaries for such period taken as a single accounting period.

     “Notice of Borrowing” means a notice given by Borrower to Bank in accordance with Section
3.2(a), substantially in the form of Exhibit C, with appropriate insertions.

     “Notice of Conversion/Continuation” means a notice given by Borrower to Bank in accordance
with Section 3.5, substantially in the form of Exhibit D, with appropriate insertions.

     “Obligations” are any Credit Party’s obligation to pay when due any debts, principal,
interest, Bank Expenses and other amounts any Credit Party owes Bank now or later, under this
Agreement or any other Loan Documents, including, without limitation, all obligations relating to
letters of credit (including reimbursement obligations for drawn and undrawn letters of credit),
cash management services, and foreign exchange contracts, if any, and including interest accruing
after Insolvency Proceedings begin and debts, liabilities, or obligations of any Credit Party
assigned to Bank, and the performance of any Credit Party’s duties under the Loan Documents.

     “Operating Documents” are, for any Person, such Person’s formation documents, as certified
with the Secretary of State of such Person’s state of formation on a date that is no earlier than
30 days prior to the Effective Date, and, (a) if such Person is a corporation, its bylaws in
current form, (b) if such Person is a limited liability company, its limited liability company
agreement (or similar agreement), and (c) if such Person is a partnership, its partnership
agreement (or similar agreement), each of the foregoing with all current amendments or
modifications thereto.

     “Perfection Certificate” is defined in Section 5.1.

     “Permitted Distributions” means:

     (a) purchases of capital stock from current or former employees, consultants and directors
pursuant to repurchase agreements or other similar agreements in an aggregate amount not to exceed
$250,000 in any fiscal year provided that at the time of such purchase no Event of Default has
occurred and is continuing;

     (b) distributions
or dividends consisting solely of Borrower’s capital stock;

     (c) purchases for value of any rights distributed in connection with any stockholder rights
plan;

     (d) purchases of capital stock or options to acquire such capital stock with the proceeds
received from a substantially concurrent issuance of capital stock or convertible securities;

     (e) purchases of capital stock pledged as collateral for loans to employees;

     (f) purchases of capital stock in connection with the exercise of stock options or stock
appreciation rights by way of cashless exercise or in connection with the satisfaction of
withholding tax obligations;

     (g) purchases of fractional shares of capital stock arising out of stock dividends, splits or
combinations or business combinations;

27

 

     (h) the settlement or performance of such Person’s obligations under any equity derivative
transaction, option contract or similar transaction or combination of transactions; and

     (i) so long as no Event of Default has occurred and is continuing, other distributions or
dividends in respect of Borrower capital stock, or redemptions, retirements or repurchases of
Borrower capital stock, in an aggregate amount not to exceed $100,000 during the term of this
Agreement.

     “Permitted Indebtedness” is:

     (a) Borrower’s Indebtedness to Bank under this Agreement and any other Loan Document;

     (b) (i) any Indebtedness that does not exceed $100,000 in principal amount existing on the
Effective Date, and (ii) any Indebtedness in excess of $100,000 in principal amount existing on the
Effective Date and shown on the Perfection Certificate;

     (c) Subordinated Debt;

     (d) unsecured Indebtedness to trade creditors and with respect to surety bonds and similar
obligations incurred in the ordinary course of business;

     (e) guaranties of Permitted Indebtedness;

     (f) Indebtedness incurred as a result of endorsing negotiable instruments received in the
ordinary course of business;

     (g) Indebtedness consisting of interest rate, currency, or commodity swap agreements, interest
rate cap or collar agreements or arrangements designated to protect Borrower or any of its
Subsidiaries against fluctuations in interest rates, currency exchange rates, or commodity prices;

     (h) Indebtedness between Borrower and any of its Subsidiaries or among any of Borrower’s
Subsidiaries;

     (i) Indebtedness with respect to documentary letters of credit, or Indebtedness with respect
to other letters of credit in an aggregate amount not to exceed $500,000 outstanding at any time;

     (j) capitalized leases and purchase money Indebtedness not to exceed $500,000 in the aggregate
in any fiscal year secured by Permitted Liens;

     (k) Indebtedness of entities acquired in any permitted merger or acquisition transaction;

     (l) refinanced Permitted Indebtedness, provided that the amount of such Indebtedness is not
increased except by an amount equal to a reasonable premium or other reasonable amount paid in
connection with such refinancing and by an amount equal to any existing, but unutilized, commitment
thereunder;

     (m) Indebtedness in a principal amount of up to $5,000,000 under the Existing Notes plus any
interest accrued thereunder, provided, that, such indebtedness shall only be
permitted during the first ten Business Days after the Effective Date; and

     (n) other Indebtedness in an aggregate principal amount outstanding at any time not to exceed
$500,000.

     “Permitted Investments” are:

     (a) Investments existing on the Effective Date;

28

 

     (b) (i) marketable direct obligations issued or unconditionally guaranteed by the United
States or its agencies or any State maturing within 1 year from its acquisition, (ii) commercial
paper maturing no more than 2 years after its creation and having the highest rating from either
Standard & Poor’s Corporation or Moody’s Investors Service, Inc., and (iii) Bank’s certificates of
deposit maturing no more than 2 years after issue;

     (c) Investments approved by the Borrower’s Board of Directors or otherwise pursuant to a
Board-approved investment policy;

     (d) Investments in or to Borrower or any of its Subsidiaries;

     (e) Investments consisting of Collateral Accounts in the name of Borrower or any Subsidiary so
long as, subject to Section 6.6(a), Bank has a first priority, perfected security interest in such
Collateral Accounts;

     (f) Investments consisting of extensions of credit to Borrower’s or its Subsidiaries’
customers in the nature of accounts receivable, prepaid royalties or notes receivable arising from
the sale or lease of goods, provision of services or licensing activities of Borrower or its
Subsidiaries;

     (g) Investments received in satisfaction or partial satisfaction of obligations owed by
financially troubled obligors;

     (h) Investments acquired in exchange for any other Investments in connection with or as a
result of a bankruptcy, workout, reorganization or recapitalization;

     (i) Investments acquired as a result of a foreclosure with respect to any secured Investment;

     (j) Investments consisting of interest rate, currency, or commodity swap agreements, interest
rate cap or collar agreements or arrangements designated to protect a Person against fluctuations
in interest rates, currency exchange rates, or commodity prices;

     (k) Investments consisting of loans and advances to employees in an aggregate outstanding
principal amount not to exceed $250,000 at any time; and

     (l) other Investments not to exceed $250,000 in the aggregate at any time.

     “Permitted Liens” are:

     (a) (i) Liens securing Permitted Indebtedness described under clause (b) of the definition of
“Permitted Indebtedness,” (ii) Liens arising under this Agreement or other Loan Documents or (iii)
Liens disclosed on Schedule 13.1 attached hereto;

     (b) Liens for taxes, fees, assessments or other government charges or levies, either not
delinquent or being contested in good faith and for which Borrower or any of its Subsidiaries
maintains adequate reserves on its Books, provided that no notice of any such Lien has been
filed or recorded under the Internal Revenue Code of 1986, as amended, and the Treasury Regulations
adopted thereunder;

     (c) Liens (including with respect to capital leases) (i) on property (including accessions,
additions, parts, replacements, fixtures, improvements and attachments thereto, and the proceeds
thereof) acquired or held by Borrower or any of its Subsidiaries incurred for financing such
property (including accessions, additions, parts, replacements, fixtures, improvements and
attachments thereto, and the proceeds thereof) other than Accounts and Inventory, including without
limitation Liens securing Permitted Indebtedness under clause (j) of the definition of “Permitted
Indebtedness” or (ii) existing on property (and accessions, additions, parts, replacements,
fixtures, improvements and attachments thereto, and the proceeds thereof) when acquired other than
Accounts and Inventory, if the Lien is confined to such property (including accessions, additions,
parts, replacements, fixtures, improvements and attachments thereto, and the proceeds thereof);

29

 

     (d) Liens incurred in the extension, renewal or refinancing of the indebtedness secured by
Liens described in clauses (a) through (c) and (p), but any extension, renewal or replacement Lien
must be limited to the property encumbered by the existing Lien and the principal amount of the
indebtedness it secures may not increase;

     (e) leases or subleases of real property granted in the ordinary course of business; and
leases, subleases, non-exclusive licenses or sublicenses of property (other than real property or
intellectual property) granted in the ordinary course of Borrower’s business, if the
leases, subleases, licenses and sublicenses do not prohibit granting Bank a security interest;

     (f) non-exclusive licenses of intellectual property granted to third parties in the ordinary
course of business, and licenses of intellectual property that could not result in a legal transfer
of title of the licensed property that may be exclusive in respects other than territory and that
may be exclusive as to territory only as to discreet geographical areas outside of the United
States;

     (g) leases or subleases granted in the ordinary course of Borrower’s business, including in
connection with Borrower’s leased premises or leased property, and any easements, rights-of-way,
restrictions, encumbrances or zoning or similar laws that the interest or title of such lessor or
sublessor may be subject to;

     (h) Liens in favor of customs and revenue authorities arising as a matter of law to secure the
payment of customs duties in connection with the importation of goods;

     (i) customary Liens granted in favor of a trustee to secure fees and other amounts owing to
such trustee under an indenture or other similar agreement;

     (j) Liens consisting of pledges of cash, cash equivalents or government securities to secure
swap or foreign exchange contracts or letters of credit, in an aggregate amount not to exceed
$500,000 at any time;

     (k) Liens arising from attachments or judgments, orders, or decrees in circumstances not
constituting an Event of Default under Sections 8.4 and 8.7;

     (l) Liens in favor of other financial institutions arising in connection with Borrower’s
deposit or securities accounts held at such institutions;

     (m) Liens of carriers, warehousemen, suppliers, or other Persons that are possessory in nature
arising in the ordinary course of business and which are not delinquent or remain payable without
penalty or which are being contested in good faith and by appropriate proceedings which proceedings
have the effect of preventing the forfeiture or sale of the property subject thereto;

     (n) Liens to secure payment of workers’ compensation, employment insurance, old-age pensions,
social security and other like obligations incurred in the ordinary course of business (other than
Liens imposed by ERISA);

     (o) Liens incurred or deposits made to secure the performance of bids, trade contracts (other
than for borrowed money), contracts for the purchase of property, leases, statutory or regulatory
obligations, surety and appeal bonds, performance bonds and other obligations of a like nature, in
each case, incurred in the ordinary course of business and not representing an obligation for
borrowed money; and

     (p) other Liens securing obligations of Borrower or any of its Subsidiaries not to exceed in
the aggregate at any time $250,000.

     “Person” is any individual, sole proprietorship, partnership, limited liability company, joint
venture, company, trust, unincorporated organization, association, corporation, institution, public
benefit corporation, firm, joint stock company, estate, entity or government agency.

30

 

     “Prime Rate” is Bank’s most recently announced “prime rate,” even if it is not Bank’s lowest
rate.

     “Prime Rate Advance” means an Advance that bears interest based at the Prime Rate.

     “Prime Rate Margin” is one-quarter percentage point (25 basis points).

     “Quick Assets” are, on any date, the unrestricted cash and Cash Equivalents, net billed
accounts receivable and investments on that date of Borrower and its Subsidiaries, on a
consolidated basis.

     “Registered Organization” is any “registered organization” as defined in the Code with such
additions to such term as may hereafter be made.

     “Regulatory Change” means, with respect to Bank, any change on or after the date of this
Agreement in United States federal, state, or foreign laws or regulations, including Regulation D,
or the adoption or making on or after such date of any interpretations, directives, or requests
applying to a class of lenders including Bank, of or under any United States federal or state, or
any foreign laws or regulations (whether or not having the force of law) by any court or
governmental or monetary authority charged with the interpretation or administration thereof.

     “Requirement of Law” is as to any Person, the organizational or governing documents of such
Person, and any law (statutory or common), treaty, rule or regulation or determination of an
arbitrator or a court or other Governmental Authority, in each case applicable to or binding upon
such Person or any of its property or to which such Person or any of its property is subject.

     “Reserve Requirement” means, for any Interest Period, the average maximum rate at which
reserves (including any marginal, supplemental, or emergency reserves) are required to be
maintained during such Interest Period under Regulation D against “Eurocurrency liabilities” (as
such term is used in Regulation D) by member banks of the Federal Reserve System. Without limiting
the effect of the foregoing, the Reserve Requirement shall reflect any other reserves required to
be maintained by Bank by reason of any Regulatory Change against (a) any category of liabilities
which includes deposits by reference to which the LIBOR Rate is to be determined as provided in the
definition of LIBOR or (b) any category of extensions of credit or other assets which include
Advances.

     “Responsible Officer” is any of the Chief Executive Officer, President, Chief Financial
Officer, Controller and any Senior Vice President of Borrower.

     “Revolving Line” is the revolving credit facility under this Agreement permitting one or more
Advances in an amount not to exceed at any time an aggregate principal amount of $15,000,000.

     “Revolving
Line Maturity Date” is February 22, 2009.

     “Securities Account” is any “securities account” as defined in the Code with such additions to
such term as may hereafter be made.

     “Secured Guarantor” is any Guarantor that has entered into a Guarantor Security Agreement in
favor of Bank.

     “Settlement Date” is defined in Section 2.1.3.

     “Subordinated Debt” is (a) Indebtedness incurred by Borrower subordinated to Borrower’s
Indebtedness owed to Bank and which is reflected in a written agreement in a manner and form
reasonably acceptable to Bank and approved by Bank in writing in its reasonable discretion, and (b)
to the extent the terms of subordination do not change adversely to Bank, refinancings, refundings,
renewals, amendments or extensions of any of the foregoing.

31

 

     “Subsidiary” means, with respect to any Person, any Person of which more than 50.0% of the
voting stock or other equity interests (in the case of Persons other than corporations) is owned or
controlled directly or indirectly by such Person or one or more Affiliates of such Person.

     “Temporary Reserve” shall mean, an amount equal to the outstanding principal amount plus
interest accrued under the Existing Notes immediately following the initial Advance,
provided, that, such amount shall be reduced to $0, upon delivery of evidence
satisfactory to Bank, that all indebtedness under the Existing Notes has been paid in full.

     “Total Liabilities” are, on any day, all obligations that should, under GAAP, be classified as
liabilities on the balance sheet on that date of Borrower and its Subsidiaries on a consolidated
basis, including all Indebtedness and the current portion of Subordinated Debt permitted by Bank to
be paid by Borrower, but excluding all other Subordinated Debt.

     “Transfer” is defined in Section 7.1.

[Signature page follows.]

32

 

     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed as of
the Effective Date.

	 	 	 	 	 
	BORROWER:	 	 
	 
	 	 	 	 
	WEBSIDESTORY, INC.	 	 
	 
	 	 	 	 
	By 

Name:

	 	/s/ Claire Long
 

Claire Long
	 	 
	Title:

	 	Chief Financial Officer	 	 
	 
	 	 	 	 
	BANK:	 	 
	 
	 	 	 	 
	SILICON VALLEY BANK	 	 
	 
	 	 	 	 
	By 

Name:

	 	/s/ Tim Bubnack
 

Tim Bubnack
	 	 
	Title:

	 	Senior Relationship Manager	 	 
	Effective Date: 2/22/07	 	 

[Signature page to Loan and Security Agreement]

 

 

EXHIBIT A

The Collateral consists of all of Borrower’s right, title and interest in and to the following
personal property:

     All goods, Accounts (including health-care receivables), Equipment, Inventory, contract rights
or rights to payment of money, leases (except with respect to leases of real property), license
agreements, franchise agreements, General Intangibles (except as provided below), commercial tort
claims, documents, instruments (including any promissory notes), chattel paper (whether tangible or
electronic), cash, deposit accounts, fixtures, letters of credit rights (whether or not the letter
of credit is evidenced by a writing), securities (except as provided below), and all other
investment property, supporting obligations, and financial assets, whether now owned or hereafter
acquired, wherever located; and

     All Borrower’s Books relating to the foregoing, and any and all claims, rights and interests
in any of the above and all substitutions for, additions, attachments, accessories, accessions and
improvements to and replacements, products, proceeds and insurance proceeds of any or all of the
foregoing,

     Notwithstanding the foregoing, the Collateral does not include any of the following, whether
now owned or hereafter acquired: (a) the presently existing and hereafter arising issued and
outstanding shares of capital stock owned by Borrower or any of its Subsidiaries of any Foreign
Subsidiary; (b) any copyright rights, copyright applications, copyright registrations and like
protections in each work of authorship and derivative work, whether published or unpublished, any
patents, patent applications and like protections, including improvements, divisions,
continuations, renewals, reissues, extensions and continuations in part of the same, trademarks,
service marks and, to the extent permitted under applicable law, any applications therefor, whether
registered or not, and the goodwill of the business of Borrower connected with and symbolized
thereby, know-how, operating manuals, trade secret rights, rights to unpatented inventions, and any
claims for damage by way of any past, present, or future infringement of any of the foregoing;
provided, however, the Collateral shall include all Accounts, license and royalty
fees and other revenues, proceeds, or income arising out of or relating to any of the foregoing;
(c) any motor vehicles; or (d) any General Intangible, Investment Property (as defined in the Code)
or other such rights of Borrower arising under any contract, lease, instrument, license or other
document if (but only to the extent that) the grant of a security interest therein would (x)
constitute a violation of a valid and enforceable restriction of the terms of such General
Intangible, Investment Property or under any law, regulation, permit, order or decree of any
Governmental Authority, unless and until all required consents shall have been obtained (for the
avoidance of doubt, the restrictions described herein are not negative pledges or similar
undertakings or prohibitions on granting Liens in favor of a lender or other financial
counterparty) or (y) expressly give any other party in respect of any such contract, lease,
instrument, license or other document, the right to terminate its obligations thereunder;
provided, however, that the limitations set forth in clause (d) above shall not
affect, limit, restrict or impair the grant by Borrower of a security interest pursuant to this
Agreement in any such Collateral to the extent that an otherwise applicable prohibition or
restriction on such grant is rendered ineffective by an applicable law, including the Code;
provided, further, that in any of the above cases, at such time as any such
property or asset ceases to be an excluded asset pursuant to the foregoing, the same shall become
subject to the security interest granted hereunder immediately and automatically.

     Borrower hereby agrees not to encumber any of its copyright rights, copyright applications,
copyright registrations and like protections in each work of authorship and derivative work,
whether published or unpublished, any patents, patent applications and like protections, including
improvements, divisions, continuations, renewals, reissues, extensions, and continuations-in-part
of the same, trademarks, service marks and, to the extent permitted under applicable law, any
applications therefor, whether registered or not, and the goodwill of the business of Borrower
connected with and symbolized thereby, know-how, operating manuals, trade secret rights, rights to
unpatented inventions, and any claims for damage by way of any past, present, or future
infringement of any of the foregoing, without Bank’s prior written consent.

1

 

EXHIBIT B

COMPLIANCE CERTIFICATE

	 	 	 	 	 
	TO:

	 	SILICON VALLEY BANK
	 	Date:                                         
	FROM:

	 	WEBSIDESTORY, INC.	 	 

     The undersigned authorized officer of WEBSIDESTORY, INC. (“Borrower”) certifies that under the
terms and conditions of the Loan and Security Agreement between Borrower and Bank (the
“Agreement”), (1) Borrower is in complete compliance for the period ending                                          with all
required covenants except as noted below, (2) there are no Events of Default, (3) all
representations and warranties in the Agreement are true and correct in all material respects on
this date except as noted below; provided, however, that such materiality qualifier shall not be
applicable to any representations and warranties that already are qualified or modified by
materiality in the text thereof; and provided, further that those representations and warranties
expressly referring to a specific date shall be true, accurate and complete in all material
respects as of such date, (4) Borrower, and each of its Subsidiaries, has timely filed all required
tax returns and reports, and Borrower has timely paid all foreign, federal, state and local taxes,
assessments, deposits and contributions owed by Borrower except as otherwise permitted pursuant to
the terms of Section 5.9 of the Agreement, and (5) no Liens have been levied or claims made against
Borrower or any of its Subsidiaries relating to unpaid employee payroll or benefits of which
Borrower has not previously provided written notification to Bank. Attached are the required
documents supporting the certification. The undersigned certifies that these are prepared in
accordance with GAAP consistently applied from one period to the next except as explained in an
accompanying letter or footnotes. The undersigned acknowledges that no borrowings may be requested
at any time or date of determination that Borrower is not in compliance with any of the terms of
the Agreement, and that compliance is determined not just at the date this certificate is
delivered. Capitalized terms used but not otherwise defined herein shall have the meanings given
them in the Agreement.

Please indicate compliance status by circling Yes/No under “Complies” column.

	 	 	 	 	 	 	 
	Reporting Covenant	 	Required	 	Complies
	Monthly balance sheet

	 	Monthly within 30 days
	 	Yes
	 	No
	 
	 	 	 	 	 	 
	Quarterly financial statements with Compliance Certificate

	 	Quarterly within 50 days
	 	Yes
	 	No
	 
	 	 	 	 	 	 
	Annual financial statements (CPA Audited) + Compliance Certificate

	 	FYE within 90 days
	 	Yes
	 	No
	 
	 	 	 	 	 	 
	10-Q and 10-K

	 	Within 5 days after filing with SEC
	 	Yes
	 	No

	 	 	 	 	 	 	 	 	 
	Financial Covenant	 	Required	 	Actual	 	Complies
	Maintain on a Quarterly Basis:
	 	 	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 
	Minimum Adjusted Quick Ratio

	 	1.0:1.0
	 	                       :1.0
	 	Yes
	 	No
	 
	 	 	 	 	 	 	 	 
	Minimum EBSTDA

	 	$750,000 for
quarters ending
3/31/07 and 6/30/07
$1,500,000 for
quarter ending
9/30/07
$2,500,000 for
quarters ending
after 9/30/07
through the term of
the Agreement
	 	$                        
	 	Yes
	 	No

1

 

     The following financial covenant analyses and information set forth in Schedule 1 attached
hereto are true and accurate as of the date of this Certificate.

     The following are the exceptions with respect to the certification above: (If no exceptions
exist, state “No exceptions to note.”)

      

      

      

	 	 	 	 	 	 	 
	WebSideStory, Inc.	 	BANK USE ONLY	 	 
	 
	 	 	 	 	 	 
	 

	 	Received by:	 	 	 	 
	 

	 	 	
AUTHORIZED SIGNER

	 	 
	By:

	 	Date:	 	 	 	 
	Name:

	 	 	 

	 	 
	Title:

	 	Verified:	 	 	 	 
	 

	 	 	
AUTHORIZED SIGNER

	 	 
	 

	 	Date:	 	 	 	 
	 

	 	 	 

	 	 	Compliance Status:      Yes   No	 	 

2

 

Schedule 1 to Compliance Certificate

Financial Covenants of Borrower

Dated:                                         

In the event of a conflict between this Schedule and the Loan Agreement, the terms of the Loan
Agreement shall govern.

Dated:                                         

I. Adjusted Quick Ratio (Section 6.7(a))

Required: 1.00:1.00

Actual:

	 	 	 	 	 
	A.

	 	Aggregate value of the unrestricted cash and cash equivalents of Borrower and its Subsidiaries
	 	$                    
	 
	 	 	 	 
	B.

	 	Aggregate value of the net billed accounts receivable of Borrower and its Subsidiaries
	 	$                    
	 
	 	 	 	 
	C.

	 	Aggregate value of the Investments of Borrower and its Subsidiaries
	 	$                    
	 
	 	 	 	 
	D.

	 	Quick Assets (the sum of lines A through C)
	 	$                    
	 
	 	 	 	 
	E.

	 	Aggregate value of Obligations to Bank
	 	$                    
	 
	 	 	 	 
	F.

	 	Aggregate value of liabilities that should, under GAAP, be classified as liabilities
on Borrower’s consolidated balance sheet, including all
Indebtedness, and not otherwise reflected in line E above that matures within one (1) year
	 	$                    
	 
	 	 	 	 
	G.

	 	
Current Liabilities (the sum of lines E and F)
	 	$                    
	 
	 	 	 	 
	H.

	 	Aggregate value of all amounts received or invoiced by Borrower or any of its
Subsidiaries in advance of performance under contracts and not yet recognized as
revenue by Borrower and its Subsidiaries on a consolidated basis
	 	$                    
	 
	 	 	 	 
	I.

	 	Line G minus line H
	 	$                    
	 
	 	 	 	 
	J.

	 	Adjusted Quick Ratio (line D divided by line I)
	 	                     

Is line J equal to or greater than 1.00:1:00?

                    
No, not in compliance                                           Yes, in compliance

3

 

XV. EBSTDA (Section 6.7(b))

Required: See chart below

	 	 	 	 	 
	Period	 	EBSTDA
	Quarters ending 3/31/07 and 6/30/07
	 	$	750,000	 
	 
	 	 	 	 
	Quarter ending 9/30/07
	 	$	1,500,000	 
	 
	 	 	 	 
	Quarters ending 12/31/07 and thereafter
	 	$	2,500,000	 

Actual:

	 	 	 	 	 	 	 
	A.	 	Net Income of Borrower and its Subsidiaries	 	$                    
	 
	 	 	 	 	 	 
	B.	 	To the extent included in the determination of Net Income	 	 
	 
	 	 	 	 	 	 
	 

	 	1.
	 	The provision for income taxes
	 	$                    
	 
	 	 	 	 	 	 
	 

	 	2.
	 	Depreciation expense
	 	$                    
	 
	 	 	 	 	 	 
	 

	 	3.
	 	Amortization expense
	 	$                    
	 
	 	 	 	 	 	 
	 

	 	4.
	 	Stock based compensation expense
	 	$                    
	 
	 	 	 	 	 	 
	 

	 	5.
	 	Non-cash impairments of assets, including but not limited
to, goodwill and intangible assets, and related non-cash
charges
	 	$                    
	 
	 	 	 	 	 	 
	 

	 	6.
	 	Capital expenditures
	 	$                    
	 
	 	 	 	 	 	 
	or

	 	7.
	 	The sum of lines 1 through 5 minus line 6
	 	$                    
	 
	 	 	 	 	 	 
	C.	 	EBSTDA (line A plus line B.7)	 	$                    

Is line C equal to or greater than the applicable amount required per the chart above?

                    
No,
not in compliance                                          Yes, in compliance

4

 

EXHIBIT C

FORM OF NOTICE OF BORROWING

WEBSIDESTORY, INC.

Date:                                         

			
	To:	 	Silicon Valley Bank

3003 Tasman Drive

Santa Clara, CA 95054

Attention: Corporate Services Department

Re:
Loan and Security Agreement dated as of                        , 2007 (as amended, modified,
supplemented or restated from time to time, the “Loan Agreement”), by and between WebSideStory,
Inc. (“Borrower”) and Silicon Valley Bank (the “Bank”)

Ladies and Gentlemen:

     The undersigned refers to the Loan Agreement, the terms defined therein and used herein as so
defined, and hereby gives you notice irrevocably, pursuant to Section 3.4(a) of the Loan Agreement,
of the borrowing of an Advance.

     1. The Funding Date, which shall be a Business Day, of the requested borrowing is
                    .

     2. The aggregate amount of the requested borrowing is $                    .

     3. The requested Advance shall consist of $                     of Prime Rate Advances and $                     of
LIBOR Advances.

     4. The duration of the Interest Period for the LIBOR Advances included in the requested
Advance shall be                      months.

     The undersigned hereby certifies that the following statements are true on the date hereof,
and will be true on the date of the proposed Advance before and after giving effect thereto, and to
the application of the proceeds therefrom, as applicable:

          (a) all representations and warranties of Borrower contained in the Loan Agreement are true,
accurate and complete in all material respects as of the date hereof; provided, however, that such
materiality qualifier shall not be applicable to any representations and warranties that already
are qualified or modified by materiality in the text thereof; and provided, further that those
representations and warranties expressly referring to a specific date shall be true, accurate and
complete in all material respects as of such date;

          (b) no Event of Default has occurred and is continuing, or would result from such proposed
Advance; and

1

 

          (c) the requested Advance will not cause the aggregate principal amount of the outstanding
Advances to exceed, as of the designated Funding Date, (i) the Revolving Line, minus (ii) the
amount of all outstanding Letters of Credit (including drawn but unreimbursed Letters of Credit),
minus (iii) the FX Reserve, and minus (iv) the aggregate outstanding Advances (including any
amounts used for Cash Management Services).

	 	 	 	 	 	 	 
	Borrower	 	WEBSIDESTORY, INC.	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

	 	 
	 

	 	Title:
	 	 

	 	 
	 

	 	 	 	 

	 	 

For internal Bank use only

	 	 	 	 	 	 	 	 	 	 	 	 	 
	LIBOR Pricing Date	 	LIBOR	 	LIBOR Variance	 	Maturity Date
	 
	 	 	 	 	 	 	                    	%	 	 	 	 

2

 

EXHIBIT D

FORM OF NOTICE OF CONVERSION/CONTINUATION

WEBSIDESTORY, INC.

Date:                                        

			
	To:	 	Silicon Valley Bank

3003 Tasman Drive

Santa Clara, CA 95054

Attention:

Re: Loan and Security Agreement dated as of                      ___, 2007 (as amended, modified,
supplemented or restated from time to time, the “Loan Agreement”), by and between WebSideStory,
Inc. (“Borrower”) and Silicon Valley Bank (the “Bank”)

Ladies and Gentlemen:

     The undersigned refers to the Loan Agreement, the terms defined therein being used herein as
therein defined, and hereby gives you notice irrevocably, pursuant to Section 3.5 of the Loan
Agreement, of the [conversion] [continuation] of the Advances specified herein, that:

     1. The date of the [conversion] [continuation] is                                         , 20___.

     2. The aggregate amount of the proposed Advances to be [converted] is $                     or
[continued] is $                    .

     3. The Advances are to be [converted into] [continued as] [LIBOR] [Prime Rate] Advances.

     4. The duration of the Interest Period for the LIBOR Advances included in the [conversion]
[continuation] shall be                      months.

     The undersigned, on behalf of Borrower, hereby certifies that the following statements are
true on the date hereof, and will be true on the date of the proposed [conversion] [continuation],
before and after giving effect thereto and to the application of the proceeds therefrom:

          (a) no Event of Default has occurred and is continuing, or would result from such proposed
[conversion] [continuation].

[Signature page follows.]

1

 

	 	 	 	 	 	 	 
	Borrower	 	WEBSIDESTORY, INC.	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

	 	 
	 

	 	Title:
	 	 

	 	 
	 

	 	 	 	 

	 	 

For internal Bank use only

	 	 	 	 	 	 	 	 	 	 	 	 	 
	LIBOR Pricing Date	 	LIBOR	 	LIBOR Variance	 	Maturity Date
	 
	 	 	 	 	 	 	                    	%	 	 	 	 

2Exhibit 10.2

 

Exhibit 10.2

SECURITY AGREEMENT

     This SECURITY AGREEMENT is entered into as of February 23, 2007, by and between SILICON VALLEY
BANK (“Bank”) and
                                         (“Pledgor”).

RECITALS

     A. WebSideStory, Inc., a Delaware corporation (“Borrower”) wishes to borrow money from time to
time from Bank pursuant to a Loan and Security Agreement of even date herewith (as amended from
time to time, the “Loan Agreement”; terms defined in the Loan Agreement and not otherwise defined
herein are used herein as therein defined).

     B. Pledgor has executed an Unconditional Guaranty (the “Guaranty”) guaranteeing all of
Borrower’s obligations under the Loan Agreement as more specifically described therein (the
“Secured Obligations”).

     C. Bank has agreed to enter into the Loan Agreement, provided Pledgor secures the payment and
performance obligations under the Guaranty in accordance with the terms of this Agreement.

AGREEMENT

     The parties agree as follows:

     1. CREATION OF SECURITY INTEREST

          1.1 Grant of Security Interest. Pledgor grants Bank a continuing security interest in
the property described in Exhibit A attached hereto (the “Collateral”) in order to secure
prompt repayment of any and all obligations and in order to secure its prompt performance by
Pledgor of each of its covenants and duties, in each case under the Guaranty, as amended from time
to time, and of Pledgor’s obligations under any other agreements entered into between Bank and
Pledgor arising from or related to the Loan Agreement (together with the Guaranty, the “Loan
Documents”). Upon the filing of appropriate financing statements in the proper filing office, such
security interest shall constitute a valid, first priority perfected security interest in the
presently existing Collateral, and will constitute a valid, first priority perfected security
interest in Collateral acquired after the date hereof, in each case, to the extent such security
interest can be perfected by the filing of a financing statement and subject to Permitted Liens.

          1.2 Delivery of Additional Documentation Required. Pledgor will from time to time
execute and deliver to Bank, at the request of Bank, all financing statements and other documents
that Bank may reasonably request, in form reasonably satisfactory to Bank, to perfect
and continue perfected Bank’s security interests in the Collateral and in order to fully consummate
all of the transactions contemplated under the Loan Documents. Pledgor authorizes

1

 

Bank to file financing statements without notice to Pledgor, with all appropriate jurisdictions, as
Bank deems appropriate, in order to perfect or protect Bank’s interest in the Collateral.

     2. REPRESENTATIONS AND WARRANTIES

     Pledgor represents and warrants, as of the date hereof and as of the date of each Advance, as
follows:

          2.1 Due Organization and Qualification. Pledgor is duly existing and in good standing
under the laws of its state of formation and qualified and licensed to do business in, and is in
good standing in, any state in which the conduct of its business or its ownership of property
requires that it be so qualified, except where the failure to do so could not reasonably be
expected to cause a Material Adverse Change.

          2.2 Due Authorization; No Conflict. The execution, delivery, and performance of this
Agreement are within Pledgor’s powers, have been duly authorized, and are not in conflict with nor
constitute a breach of any provision contained in Pledgor’s Certificate of Formation or LLC
Operating Agreement, nor will they constitute an event of default under any material agreement to
which Pledgor is a party or by which Pledgor is bound.

          2.3 No Prior Encumbrances. Pledgor has good and indefeasible title to the Collateral,
free and clear of any liens, security interests, or other encumbrances (other than Permitted
Liens).

     3. AFFIRMATIVE COVENANTS

     Pledgor covenants and agrees that, until payment in full of all outstanding obligations under
the Loan Agreement, the Guaranty and this Agreement, and for so long as Bank may have any
commitment to make an advances under the Loan Agreement, Pledgor shall do all of the following:

          3.1 Good Standing. Subject to permitted Transfers, Pledgor shall maintain its limited
liability company existence and its good standing in its jurisdiction of formation and maintain
qualification in each jurisdiction in which the failure to so qualify could have a material adverse
effect on Pledgor’s business. Subject to permitted Transfers, Pledgor shall maintain in force all
licenses, approvals and agreements, the loss of which could have a material adverse effect on the
business of Borrower and Pledgor, taken as a whole.

          3.2 Government Compliance. Pledgor shall comply with all statutes, laws, ordinances
and government rules and regulations to which it is subject, noncompliance with which could
reasonably be expected to have a material adverse effect on the business of Borrower and Pledgor,
taken as a whole.

          3.3 Insurance.

               (a) Pledgor, at its expense, shall keep the Collateral insured against types of risks, and in
such amounts, as are ordinarily insured against by other owners in similar businesses conducted in
the locations where Pledgor’s business is conducted on the date hereof.

 

 

Pledgor shall also maintain insurance relating to Pledgor’s ownership and use of the
Collateral in amounts and of a type that are customary to businesses similar to Pledgor’s.

               (b) All such policies of insurance shall be in such form, with such companies, and in such
amounts as reasonably satisfactory to Bank. All such policies of property insurance shall contain
a lender’s loss payable endorsement, in a form reasonably satisfactory to Bank, showing Bank as an
additional loss payee thereof and all liability insurance policies shall show the Bank as an
additional insured, and shall specify that the insurer must give at least twenty (20) days notice
to Bank before canceling its policy for any reason.

     4. NEGATIVE COVENANTS

          Pledgor covenants and agrees that until payment in full of all outstanding Secured
Obligations, Pledgor will not do any of the following:

          4.1 Dispositions. Convey, sell, lease, transfer or otherwise dispose of
(collectively, a “Transfer”), all or any part of the Collateral other than: (i) Transfers in the
ordinary course of business; (ii) Transfers of non-exclusive licenses and similar arrangements for
the use of the Collateral; (iii) Transfers of worn-out or obsolete Equipment or Equipment that is
not longer used or useful in the business of Pledgor; (iv) Transfers permitted by the Loan
Agreement; or (v) the merger of Pledgor with any other subsidiary of Borrower, provided that
subsequent to such merger, the resulting entity is a Secured Guarantor.

          4.2 Change in Business Location. Without thirty (30) days prior written notification
to Bank, relocate its chief executive office.

          4.3 Encumbrances. Create, incur, assume or suffer to exist any security interest,
lien or encumbrance with respect to the Collateral, other than Permitted Liens.

     5. EVENTS OF DEFAULT

          Any Event of Default under the Loan Agreement shall constitute an Event of Default by Pledgor
under this Agreement.

     6. BANK’S RIGHTS AND REMEDIES

          6.1 Rights and Remedies. Upon the occurrence and during the continuance of an Event
of Default, Bank may, at its election, without notice of its election and without demand, do any
one or more of the following, all of which are authorized by Pledgor:

               (a) Exercise all rights available to it under the California Uniform Commercial Code and
applicable law;

               (b) Set off and apply to the obligations any and all (i) balances and deposits of Pledgor held
by Bank, or (ii) indebtedness at any time owing to or for the credit or the account of Pledgor held
by Bank; and

3

 

               (c) Sell the Collateral at either a public or private sale, or both, by way of one or more
contracts or transactions, for cash or on terms, in such manner and at such places (including
Pledgor’s premises) as Bank determines is commercially reasonable.

          6.2 Remedies Cumulative. Bank’s rights and remedies under this Agreement, the
Guaranty, the Loan Documents, and all other agreements shall be cumulative. Bank shall have all
other rights and remedies not inconsistent herewith as provided under the Code, by law, or in
equity. No exercise by Bank of one right or remedy shall be deemed an election, and no waiver by
Bank of any Event of Default on Pledgor’s part shall be deemed a continuing waiver. No delay by
Bank shall constitute a waiver, election, or acquiescence by it.

          6.3 Demand; Protest. Pledgor waives demand, protest, notice of protest, notice of
default or dishonor, notice of payment and nonpayment, notice of any default, nonpayment at
maturity, release, compromise, settlement, extension, or renewal of accounts, documents,
instruments, chattel paper, and guarantees at any time held by Bank on which Pledgor may in any way
be liable.

     7. NOTICES

          Unless otherwise provided in this Agreement, all notices or demands by any party relating to
this Agreement or any other agreement entered into in connection herewith shall be in writing and
(except for financial statements and other informational documents which may be sent by first-class
mail, postage prepaid) shall be personally delivered or sent by certified mail, postage prepaid,
return receipt requested, or by prepaid telefacsimile to Pledgor or to Bank, as the case may be, at
its addresses set forth below:

	 	 	 	 	 
	 

	 	If to Pledgor:
	 	                                                            
	 

	 	 	 	c/o WebSideStory, Inc.
	 

	 	 	 	10182 Telesis Court
	 

	 	 	 	San Diego, CA 92121
	 

	 	 	 	Attn: Chief Financial Officer
	 

	 	 	 	FAX: 858.546.0695
	 
	 	 	 	 
	 

	 	If to Bank:
	 	Silicon Valley Bank
	 

	 	 	 	3003 Tasman Drive
	 

	 	 	 	Santa Clara, CA 95054
	 

	 	 	 	Attn: Buzz Kreppel
	 

	 	 	 	FAX: 408.748.9478

     The parties hereto may change the address at which they are to receive notices hereunder, by
notice in writing in the foregoing manner given to the other.

     8. CHOICE OF LAW AND VENUE; JURY TRIAL WAIVER

          This Agreement shall be governed by, and construed in accordance with, the internal laws of
the State of California, without regard to principles of conflicts of law. Each of Pledgor and
Bank hereby submits to the exclusive jurisdiction of the state and Federal courts located in the
County of Santa Clara, State of California. PLEDGOR AND BANK EACH

4

 

HEREBY WAIVE THEIR RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION BASED
UPON OR ARISING OUT OF ANY OF THE LOAN DOCUMENTS OR ANY OF THE TRANSACTIONS CONTEMPLATED THEREIN,
INCLUDING CONTRACT CLAIMS, TORT CLAIMS, BREACH OF DUTY CLAIMS, AND ALL OTHER COMMON LAW OR
STATUTORY CLAIMS. EACH PARTY RECOGNIZES AND AGREES THAT THE FOREGOING WAIVER CONSTITUTES A
MATERIAL INDUCEMENT FOR IT TO ENTER INTO THIS AGREEMENT. EACH PARTY REPRESENTS AND WARRANTS THAT
IT HAS REVIEWED THIS WAIVER WITH ITS LEGAL COUNSEL AND THAT IT KNOWINGLY AND VOLUNTARILY WAIVES ITS
JURY TRIAL RIGHTS FOLLOWING CONSULTATION WITH LEGAL COUNSEL.

     9. GENERAL PROVISIONS

          9.1 Successors and Assigns. This Agreement binds and is for the benefit of the
successors and permitted assigns of each party. Pledgor may not assign this Agreement or any
rights under it without Bank’s prior written consent, which may be granted or withheld in Bank’s
discretion. Bank has the right, without the consent of or notice to Pledgor, to sell, transfer,
negotiate, or grant participation in all or any part of, or any interest in, Bank’s obligations,
rights and benefits under this Agreement.

          9.2 Indemnification. Pledgor will indemnify, defend and hold harmless Bank and its
officers, employees, and agents against: (a) all obligations, demands, claims, and liabilities
asserted by any other party in connection with the transactions contemplated by the Loan Documents;
and (b) all losses or Bank Expenses incurred, or paid by Bank from, following, or arising from
transactions between Bank and Pledgor under this Agreement or related agreements (including
reasonable attorneys fees and expenses), except for losses proximately caused by Bank’s or such
other indemnified person’s gross negligence or willful misconduct as finally determined by a court
of competent jurisdiction.

          9.3 Time of Essence. Time is of the essence for the performance of all obligations
set forth in this Agreement.

          9.4 Severability of Provisions. Each provision of this Agreement is severable from
every other provision in determining the enforceability of any provision.

          9.5 Amendments in Writing, Integration. All amendments to this Agreement must be in
writing. This Agreement represents the entire agreement about this subject matter, and supersedes
prior negotiations or agreements. All prior agreements, understandings, representations,
warranties, and negotiations between the parties about the subject matter of this Agreement merge
into this Agreement and the Loan Documents.

          9.6 Counterparts. This Agreement may be executed in any number of counterparts and by
different parties on separate counterparts, each of which, when executed and delivered, are an
original, and all taken together, are one Agreement.

          9.7 Survival. All covenants, representations and warranties made in this Agreement
continue in full force while any Obligations remain outstanding. The
obligations of

5

 

Pledgor in Section 9.2 to indemnify Bank will survive until all statutes of limitations for
actions that may be brought against Bank have run.

          9.8 Amendment of Loan Documents. Pledgor authorizes Bank, without notice or demand
and without affecting its liability hereunder, from time to time to (a) renew, extend, or otherwise
change the terms of the Loan Documents or any part thereof; (b) take and hold security for the
payment of the Loan Documents, and exchange, enforce, waive and release any such security; and (c)
apply such security and direct the order or manner of sale thereof as Bank in its sole discretion
may determine.

          9.9 Pledgor Waivers. Pledgor waives: (i) any rights to require Bank to marshal any
assets of Borrower and (ii) notices of acceptance of this Pledge Agreement. Pledgor assumes the
responsibility for being and keeping itself informed of all circumstances bearing upon the risk of
nonpayment of any indebtedness or nonperformance of any obligation of Borrower.

          9.10 Pledgor Insolvency. If Pledgor becomes insolvent or is adjudicated bankrupt or
files a petition for reorganization, arrangement, composition or similar relief under any present
or future provision of the United States Bankruptcy Code, or if such a petition is filed against
Pledgor, and in any such proceeding some or all of any indebtedness or obligations under the Loan
Documents are terminated or rejected or any obligation of Pledgor is modified or abrogated, or if
Pledgor’s obligations are otherwise avoided for insolvency, bankruptcy or any similar reason,
Pledgor agrees that Pledgor’s liability hereunder shall not thereby be affected or modified and
such liability shall continue in full force and effect as if no such action or proceeding had
occurred. This Agreement shall continue to be effective or be reinstated, as the case may be, if
any payment must be returned by Bank upon the insolvency, bankruptcy or reorganization of Pledgor,
Pledgor, any other person, or otherwise, as though such payment had not been made.

[SIGNATURE PAGE FOLLOWS]

6

 

          This Agreement is executed as of the date first above written.

	 	 	 	 	 	 	 
	 	 	PLEDGOR	 	 
	 
	 	 	 	 	 	 
	 

	 	By:

Name:
	 	 
 

 
 

	 	 
	 

	 	Title:
	 	  
	 	 
	 
	 	 	 	 	 	 
	 	 	SILICON VALLEY BANK	 	 
	 
	 	 	 	 	 	 
	 

	 	By:

Title:
	 	 
 

 
 

	 	 

7

 

EXHIBIT A

     The Collateral consists of all of Pledgor’s right, title and interest in and to the following
personal property:

     All goods, Accounts (including health-care receivables), Equipment, Inventory, contract rights
or rights to payment of money, leases (except with respect to leases of real property), license
agreements, franchise agreements, General Intangibles (except as provided below), commercial tort
claims, documents, instruments (including any promissory notes), chattel paper (whether tangible or
electronic), cash, deposit accounts, fixtures, letters of credit rights (whether or not the letter
of credit is evidenced by a writing), securities (except as provided below), and all other
investment property, supporting obligations, and financial assets, whether now owned or hereafter
acquired, wherever located; and

     All Pledgor’s Books relating to the foregoing, and any and all claims, rights and interests in
any of the above and all substitutions for, additions, attachments, accessories, accessions and
improvements to and replacements, products, proceeds and insurance proceeds of any or all of the
foregoing,

     Notwithstanding the foregoing, the Collateral does not include any of the following, whether
now owned or hereafter acquired: (a) the presently existing and hereafter arising issued and
outstanding shares of capital stock owned by Pledgor or any of its Subsidiaries of any Foreign
Subsidiary; (b) any copyright rights, copyright applications, copyright registrations and like
protections in each work of authorship and derivative work, whether published or unpublished, any
patents, patent applications and like protections, including improvements, divisions,
continuations, renewals, reissues, extensions and continuations in part of the same, trademarks,
service marks and, to the extent permitted under applicable law, any applications therefor, whether
registered or not, and the goodwill of the business of Pledgor connected with and symbolized
thereby, know-how, operating manuals, trade secret rights, rights to unpatented inventions, and any
claims for damage by way of any past, present, or future infringement of any of the foregoing;
provided, however, the Collateral shall include all Accounts, license and royalty
fees and other revenues, proceeds, or income arising out of or relating to any of the foregoing;
(c) any motor vehicles; or (d) any General Intangible, Investment Property (as defined in the Code)
or other such rights of Pledgor arising under any contract, lease, instrument, license or other
document if (but only to the extent that) the grant of a security interest therein would (x)
constitute a violation of a valid and enforceable restriction of the terms of such General
Intangible, Investment Property or under any law, regulation, permit, order or decree of any
Governmental Authority, unless and until all required consents shall have been obtained (for the
avoidance of doubt, the restrictions described herein are not negative pledges or similar
undertakings or prohibitions on granting Liens in favor of a lender or other financial
counterparty) or (y) expressly give any other party in respect of any such contract, lease,
instrument, license or other document, the right to terminate its obligations thereunder;
provided, however, that the limitations set forth in clause (d) above shall not
affect, limit, restrict or impair the grant by Pledgor of a security interest pursuant to this
Agreement in any such Collateral to

1

 

the extent that an otherwise applicable prohibition or restriction on such grant is rendered
ineffective by an applicable law, including the Code; provided, further, that in
any of the above cases, at such time as any such property or asset ceases to be an excluded asset
pursuant to the foregoing, the same shall become subject to the security interest granted hereunder
immediately and automatically.

     Pledgor hereby agrees not to encumber any of its copyright rights, copyright applications,
copyright registrations and like protections in each work of authorship and derivative work,
whether published or unpublished, any patents, patent applications and like protections, including
improvements, divisions, continuations, renewals, reissues, extensions, and continuations-in-part
of the same, trademarks, service marks and, to the extent permitted under applicable law, any
applications therefor, whether registered or not, and the goodwill of the business of Pledgor
connected with and symbolized thereby, know-how, operating manuals, trade secret rights, rights to
unpatented inventions, and any claims for damage by way of any past, present, or future
infringement of any of the foregoing, without Bank’s prior written consent.

2

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