Document:

EX-10.1

 Exhibit 10.1 

CONFIDENTIAL 
  

 
  

FORM OF 
 STOCKHOLDER AGREEMENT

 between 
 NATIONAL AUSTRALIA
BANK LIMITED 
 and 
 GREAT
WESTERN BANCORP, INC. 
  
  

Dated as of [—], 2014 

 
  

 

 TABLE OF CONTENTS 

 

							
	 	 	 	  	PAGE	 
	 Article I

DEFINITIONS
	   
   

			
	 Section 1.1
	 	Definitions	  	 	1	  
	 Section 1.2
	 	Beneficial Ownership	  	 	7	  
	 Section 1.3
	 	Interpretation	  	 	7	  
	
	 Article II

BOARD OF DIRECTORS AND CORPORATE GOVERNANCE
	   

  

			
	 Section 2.1
	 	Board of Directors	  	 	8	  
	 Section 2.2
	 	Audit Committee of the Board	  	 	10	  
	 Section 2.3
	 	Compensation Committee of the Board	  	 	10	  
	 Section 2.4
	 	Governance and Nominating Committee of the Board	  	 	11	  
	 Section 2.5
	 	Executive Committee of the Board	  	 	12	  
	 Section 2.6
	 	Risk Committee of the Board	  	 	12	  
	 Section 2.7
	 	Company Bank Subsidiary Board of Directors	  	 	13	  
	 Section 2.8
	 	Implementation	  	 	13	  
	
	 Article III

APPROVAL AND CONSENT RIGHTS
	   

  

			
	 Section 3.1
	 	Approval and Consent Rights	  	 	14	  
	 Section 3.2
	 	Implementation	  	 	16	  
	
	 Article IV

INFORMATION, DISCLOSURE AND FINANCIAL ACCOUNTING
	   

  

			
	 Section 4.1
	 	Information Rights During Full Consolidation Periods	  	 	16	  
	 Section 4.2
	 	Information Rights During Equity Accounting Periods	  	 	17	  
	 Section 4.3
	 	General Information Requirements	  	 	17	  
	 Section 4.4
	 	Reporting Coordination Committee	  	 	18	  
	 Section 4.5
	 	Matters Concerning Auditors	  	 	18	  
	 Section 4.6
	 	Release of Information and Public Filings	  	 	19	  
	 Section 4.7
	 	Information in Connection with Regulatory or Supervisory Requirements	  	 	20	  
	 Section 4.8
	 	Implementation with Respect to Legal Disclosures	  	 	21	  
	 Section 4.9
	 	Information Concerning NAB Equity Awards	  	 	22	  
	 Section 4.10
	 	Expenses	  	 	22	  

  
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	 Article V

EXCHANGE OF COMMON STOCK for NON-VOTING COMMON STOCK
	   

  

			
	 Section 5.1
	 	Exchange	  	 	22	  
	
	 Article VI

OTHER PROVISIONS
	   
   

			
	Section 6.1	 	Related Party Transactions Policy	  	 	23	  
	 Section 6.2
	 	Certain Policies and Procedures	  	 	23	  
	 Section 6.3
	 	Access to Personnel and Data	  	 	24	  
	 Section 6.4
	 	Internal Communications Protocols	  	 	24	  
	 Section 6.5
	 	Access to Historical Records	  	 	24	  
	 Section 6.6
	 	Confidentiality	  	 	25	  
	 Section 6.7
	 	Director and Officer Indemnification; Liability Insurance	  	 	26	  
	 Section 6.8
	 	Non-Competition	  	 	29	  
	
	 Article VII

INDEMNIFICATION
	   

  

			
	 Section 7.1
	 	Indemnification	  	 	31	  
	 Section 7.2
	 	Claims for Indemnification	  	 	32	  
	 Section 7.3
	 	Indemnification Limitations	  	 	34	  
	 Section 7.4
	 	Payments	  	 	34	  
	 Section 7.5
	 	Investigation	  	 	34	  
	
	 Article VIII

GENERAL PROVISIONS
	   

  

			
	 Section 8.1
	 	Obligations Subject to Applicable Law	  	 	35	  
	 Section 8.2
	 	Notices	  	 	35	  
	 Section 8.3
	 	Binding Effect; Assignment; No Third-Party Beneficiaries	  	 	35	  
	 Section 8.4
	 	Severability	  	 	36	  
	 Section 8.5
	 	Entire Agreement; Amendment	  	 	36	  
	 Section 8.6
	 	Waiver	  	 	36	  
	 Section 8.7
	 	Governing Law; Consent to Jurisdiction	  	 	36	  
	 Section 8.8
	 	Waiver of Jury Trial	  	 	36	  
	 Section 8.9
	 	Remedies; Specific Performance	  	 	37	  
	 Section 8.10
	 	Counterparts	  	 	37	  
	 Section 8.11
	 	Further Assurances	  	 	37	  
	 Section 8.12
	 	Term; Survival	  	 	37	  
	 Section 8.13
	 	Subsidiary and Affiliate Action	  	 	38	  
	 Section 8.14
	 	Expenses	  	 	38	  

 Schedules 
  

			
	 Schedule 2.1(f)
	 	Lead Director Responsibilities
	 Schedule 4.6(b)
	 	Public Reporting Protocol Prior to Less Than Majority Holder Date

  
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 FORM OF 

STOCKHOLDER AGREEMENT 

Stockholder Agreement (this “Agreement”), dated as of [—], 2014, between
National Australia Bank Limited, a company incorporated under the laws of the Commonwealth of Australia (“NAB”), and Great Western Bancorp, Inc., a Delaware corporation (the “Company”). 

RECITALS 

A. The Company is an indirect, wholly owned subsidiary of NAB. 

B. NAB intends to divest itself of its ownership interest in the Company and, in connection therewith, a subsidiary of NAB intends to sell
shares of Common Stock representing approximately [—]% of the outstanding Common Stock as of the date hereof in the Company’s initial public offering registered with the SEC on Form S-1 (the
“IPO”). 
 C. In connection with such divestiture, the Company and NAB desire to set forth certain agreements that will
govern the relationship between them following the IPO. 
 NOW, THEREFORE, in
consideration of the mutual covenants and agreements herein contained and other good and valid consideration, the receipt and sufficiency of which are hereby acknowledged, the parties to this Agreement hereby agree as follows: 

Article I 
 DEFINITIONS

 Section 1.1 Definitions. Capitalized terms used in this Agreement shall have the meanings assigned below: 

“Affiliate” means, with respect to any Person, any other Person which directly, or indirectly through one or
more intermediaries, Controls, or is Controlled by, or is under common Control with, such Person; provided that none of the Company and its Subsidiaries shall be considered Affiliates of NAB or any of NAB’s Affiliates for purposes of
this Agreement. 
 “Agreed Coverage” has the meaning set forth in Section 6.7(b). 

“Applicable Accounting Standards” means the Australian Accounting Standards, as adopted by the Australian
Accounting Standards Board, and the International Financial Reporting Standards, as adopted by the International Accounting Standards Board. 

“Applicable Law” means any applicable law (including common law), statute, regulation, rule, executive order,
ordinance, judgment, ruling, published regulatory policy or guideline, injunction, order, consent, exemption, license, approval or permit enacted, issued, promulgated, adjudged, entered or enforced by a Governmental Authority, including, for the
avoidance of doubt, the NYSE Manual. 

  
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 “APRA” means the Australian Prudential Regulatory Authority.

 “Bankruptcy Laws” means Title 11 of the United States Code and other Federal, state or foreign laws
principally dealing with the liquidation, reorganization, administration, conservatorship or receivership of insolvent debtors. 

“Beneficially Own” means, with respect to any Person, securities of which such Person or any of such
Person’s Affiliates, directly or indirectly, has “beneficial ownership” as determined pursuant to Rule 13d-3 and Rule 13d-5 of the Exchange Act, including securities beneficially owned
by others with whom such Person or any of its Affiliates has agreed to act together for the purpose of acquiring, holding, voting or disposing of such securities; provided that a Person shall not be deemed to Beneficially Own
(i) securities tendered pursuant to a tender or exchange offer made by such Person or any of such Person’s Affiliates until such tendered securities are accepted for payment, purchase or exchange, (ii) any security as a result of an
oral or written agreement, arrangement or understanding to vote such security if such agreement, arrangement or understanding (A) arises solely from a revocable proxy given in response to a public proxy or consent solicitation made pursuant to,
and in accordance with, the applicable provisions of the Exchange Act, and (B) is not also then reportable by such Person on Schedule 13D under the Exchange Act (or any comparable or successor report). 

“BHC Act” means the U.S. Bank Holding Company Act of 1956. 

“Board of Directors” or “Board” mean the board of directors of the Company. 

“Business Day” means any day except a Saturday, Sunday or day on which banks in Sioux Falls, South Dakota or
Melbourne, Australia are authorized or required by Applicable Law to close. 
 “Capital Stock” means the
equity capital or other equity interests of a Person or a security convertible or exercisable (whether or not such conversion or exercise is contingent or conditional) into or for the equity capital or other equity interests of a Person. 

“CEO” means the Chief Executive Officer of the Company (or the equivalent successor position), as elected or
appointed by the Board of Directors. 
 “CFO” means the Chief Financial Officer of the Company (or the
equivalent successor position), as elected or appointed by the Board of Directors. 
 “Claim Notice” has
the meaning set forth in Section 7.2(a). 
 “Common Stock” means the Common Stock, par value
$0.01 per share, of the Company, and does not include Non-Voting Common Stock. 
 “Company” has the meaning
set forth in the Preamble. 

  
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 “Company Auditor” means the independent registered public
accounting firm responsible for conducting the audit of the Company’s annual financial statements. 
 “Company
Bank Subsidiary” means Great Western Bank, a South Dakota commercial bank and Wholly Owned Subsidiary of the Company, together with any successor of Great Western Bank. 

“Company Slate” means the candidates for election as Director proposed or recommended by the Board of
Directors to the Company’s stockholders in connection with a meeting of stockholders. 
 “Company
States” means South Dakota, Iowa, Nebraska, Colorado, Arizona, Kansas and Missouri. 
 “Competing Branch
Bank” has the meaning set forth in Section 6.8(a)(i). 
 “Competing Business” has the
meaning set forth in Section 6.8(a)(ii). 
 “Competing Lending Business” has the meaning set
forth in Section 6.8(a)(ii). 
 “Competing Person” has the meaning set forth in
Section 6.8(b)(viii). 
 “Completion of the IPO” means the consummation of the IPO upon the
settlement of the sale of Common Stock pursuant to the Registration Statement on Form S-1 (File No. 333-[—]), as amended, relating to the IPO. 

“Confidential Information” means, with respect to either Party or any of its Subsidiaries, any information
disclosed by such Party to the other Party or any of the other Party’s respective Subsidiaries, whether on or prior to the date hereof, that relates to (i) any information relating to the business, financial or other affairs (including
future plans, financial targets, trade secrets and know-how) of such other Party or such other Party’s Subsidiaries, or (ii) any information of the other Party or such other Party’s Subsidiaries provided in a manner which reasonably
indicates the confidential or proprietary nature of such information. 
 “Control” means, with respect to
any Person, direct or indirect ownership or power to vote 25% or more of any class of voting securities of such Person, control in any manner of the election of a majority of the directors or trustees of such Person, or the direct or indirect
possession of the ability to exercise a controlling influence over the management or policies of such Person. The terms and phrases “Controlling,” “Controlled” and “under common Control with” shall be given correlative
meanings. 
 “Coverage Change” has the meaning set forth in Section 6.7(b). 

“Critical Policy” has the meaning set forth in Section 6.2(a). 

  
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 “CRO” means the Chief Risk Officer of the Company (or the
equivalent successor position), as elected or appointed by the Board of Directors. 
 “D&O Coverage”
has the meaning set forth in Section 6.7(b). 
 “Director” means a member of the Board of
Directors. 
 “Disclosing Party” has the meaning set forth in Section 6.6(a). 

“Disclosure Controls and Procedures” means controls and other procedures designed to ensure that information
required to be disclosed by the Company and NAB under Applicable Law is recorded, processed, summarized and reported within applicable time periods, including controls and procedures designed to ensure that such information is accumulated and
communicated to the Company’s management, including the CEO and CFO, and to NAB, as appropriate to allow timely decisions regarding required disclosure. 

“Exchange Act” means the U.S. Securities Exchange Act of 1934. 

“Executive Officer” means the CEO, the CFO, the CRO and all other persons qualifying as “officers”
of the Company for purposes of Rule 16a-1(f) under the Exchange Act. 
 “Fiduciary Coverage” has the
meaning set forth in Section 6.7(b). 
 “Final Determination” means, with respect to a dispute
as to indemnification for a Loss under this Agreement, (i) a written agreement between the parties to such dispute resolving such dispute, (ii) a final and non-appealable order or judgment entered by a court of competent jurisdiction
resolving such dispute or (iii) a final non-appealable determination rendered by an arbitration or like panel to which the parties submitted such dispute that resolves such dispute. 

“GAAP” means generally accepted accounting principles in the United States. 

“Governmental Authority” means any federal, state, local, domestic or foreign agency, court, tribunal,
administrative body, arbitration panel, department or other legislative, judicial, governmental, quasi-governmental entity or self-regulatory organization with competent jurisdiction. 

“Indemnified Person” has the meaning set forth in Section 7.2(a). 

“Indemnifying Person” has the meaning set forth in Section 7.2(a). 

“Independent Director” means a Director who is both (i) an independent director under
Section 303.A02 of the NYSE Manual and (ii) “independent” for purposes of Rule 10A-3(b)(1) under the Exchange Act. 

  
 -4- 

 “Information Party” has the meaning set forth in
Section 4.8(c). 
 “Internal Control Over Financial Reporting” means a process designed by, or
under the supervision of, the CEO and CFO and effected by the Board of Directors, Company management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements
for external purposes in accordance with GAAP and includes those policies and procedures that (i) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of
the Company, (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in
accordance with authorizations of management of the Company and the Board of Directors and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets
that could have a material effect on its financial statements. 
 “IPO” has the meaning set forth in the
Recitals. 
 “Lead Director” shall mean the Director designated as such by the Board of Directors pursuant
to Section 2.1(f)(i). 
 “Less Than Majority Holder Date” means the first date on which NAB
ceases to Beneficially Own at least 50% of the outstanding Common Stock. 
 “Loss” means any damages,
losses, charges, liabilities, claims, demands, actions, suits, proceedings, payments, judgments, settlements, assessments, deficiencies, interest, penalties, and costs and expenses (including removal costs, remediation costs, closure costs, fines,
penalties, reasonable attorneys’ fees and reasonable out of pocket disbursements). 
 “NAB” has the
meaning set forth in the Preamble. 
 “NAB Auditor” means the independent registered public accounting firm
responsible for conducting the audit of NAB’s annual financial statements. 
 “NAB Director” means a
Director designated by NAB pursuant to its nomination rights set forth in Section 2.1(d) or otherwise designated in writing by NAB to the Board of Directors to act in such capacity. 

“NAB Independent Director” means a NAB Director who is also an Independent Director. 

“NAB Individual” means (i) any director, officer or employee of NAB or any of its Subsidiaries,
(ii) any NAB Director or (iii) any person designated by NAB as a NAB Director who, with his or her consent, is named in any Registration Statement of the Company under the Securities Act as about to become a Director of the Company. 

  
 -5- 

 “Non-Control Date” means the date on which NAB ceases to
control the Company for purposes of the BHC Act as provided for in a written determination from the Board of Governors of the Federal Reserve System to NAB or as provided for in a written notice by NAB to the Company to such effect. 

“Non-Voting Common Stock” means the Non-Voting Common Stock, par value $0.01 per share, of the Company. 

“Notice Period” has the meaning set forth in Section 7.2(b). 

“NYSE Manual” means the Listed Company Manual of the New York Stock Exchange. 

“Party” means either the Company or NAB. 

“Person” means any individual, sole proprietorship, partnership, limited liability company, joint venture,
trust, incorporate organization, association, corporation, institution, public benefit corporation, Governmental Authority or any other entity. 

“Qualified Compensation Director” means a Director who is (i) a “Non-Employee Director” as
defined in Rule 16b-3(b)(3)(i) under the Exchange Act and (ii) an “outside director” as defined in Treasury Regulations Section 1.162-27(e)(3)(i), provided, however, that a Qualified Compensation Director need
not satisfy the condition set forth in clause (ii) until the date of the first regularly scheduled meeting of the stockholders of the Company that occurs more than 12 months after the later of (1) the Completion of the IPO and (2) the
date on which the Common Stock is listed on the New York Stock Exchange. 
 “Receiving Party” has the
meaning set forth in Section 6.6(a). 
 “Regulation S-K” means Regulation S-K under
the Securities Act and the Exchange Act. 
 “Representatives” means, with respect to any Person, any
officer, director, employee, advisor, agent or representative of such Person, or anyone acting on behalf of them or such Person. 

“SEC” means the U.S. Securities and Exchange Commission. 

“Securities Act” means the U.S. Securities Act of 1933. 

“Securities Coverage” has the meaning set forth in Section 6.7(b). 

“Subsidiary” means, with respect to any Person, any other Person who is Controlled by such Person;
provided that none of the Company and its Subsidiaries shall be considered Subsidiaries of NAB or any of NAB’s Subsidiaries for purposes of this Agreement. 

  
 -6- 

 “Third-Party Claim” means any claim relating to a Loss by any
Person who is not, and is not a Subsidiary of, a Party. 
 “Transitional Services Agreement” means the
Transitional Services Agreement, dated the date hereof, between the Parties. 
 “Wholly Owned Subsidiary”
means, with respect to any Person, a Subsidiary of such Person, 100% of the Capital Stock of which is owned, directly or indirectly, by such Person. 

Section 1.2 Beneficial Ownership. For purposes of this Agreement, NAB shall: 

(a) be deemed to Beneficially Own securities that are Beneficially Owned by its Subsidiaries; and 

(b) be deemed to be acting on behalf of its Subsidiaries with respect to their capacities as holders of legal and economic
interests, respectively, in Common Stock and Non-Voting Common Stock, as applicable. 
 Section 1.3 Interpretation. 

(a) Unless the context otherwise requires: 

(i) references contained in this Agreement to the Preamble, Recitals and to specific Articles, Sections, Subsections or
Schedules shall refer, respectively, to the Preamble, Recitals, Articles, Sections, Subsections or Schedules of this Agreement; 

(ii) references to any agreement or other document are to such agreement or document as amended, modified, supplemented or
replaced from time to time; 
 (iii) references to any statute or statutory provision include all rules and regulations
promulgated pursuant to such statute or statutory provision, in each case as such statute, statutory provision, rules or regulations may be amended, modified, supplemented or replaced from time to time; 

(iv) references to any Governmental Authority include any successor to such Governmental Authority; 

(v) terms defined in the singular have a comparable meaning when used in the plural, and vice versa; 

(vi) the words “hereof”, “herein” and “hereunder” and words of similar import, when used in this
Agreement, shall refer to this Agreement as a whole and not to any particular provision of this Agreement; 

  
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 (vii) the terms “Dollars” and “$” mean U.S. Dollars; and

 (viii) wherever the word “include”, “includes” or “including” is used in this Agreement, it
shall be deemed to be followed by the words “without limitation”. 
 (b) The headings contained in this Agreement
are for reference purposes only and do not limit or otherwise affect any of the provisions of this Agreement. 
 (c) The
Parties have participated jointly in the negotiation and drafting of this Agreement. In the event of an ambiguity or a question of intent or interpretation, this Agreement shall be construed as if drafted jointly by the Parties, and no presumption
or burden of proof shall arise favoring or disfavoring any Party by virtue of the authorship of any provision of this Agreement. 

(d) In this Agreement, any provision which applies “until” a specified date shall apply on such specified date, and
shall cease to apply on the date immediately following such specified date. 
 Article II 

BOARD OF DIRECTORS AND CORPORATE GOVERNANCE 

Section 2.1 Board of Directors. 

(a) As of the Completion of the IPO and until such time as otherwise provided for in this Agreement, the Board of Directors
shall consist of nine members. From the Completion of the IPO until the earlier of (i) the day prior to the one-year anniversary of the Less Than Majority Holder Date and (ii) the Non-Control Date, the Company and NAB shall use their best
efforts to cause the Board of Directors to consist of a majority of NAB Directors. From and after the one-year anniversary of the Less Than Majority Holder Date, the Board of Directors shall transition to full compliance with Section 303A.01 of
the NYSE Manual, to the extent the composition of the Board of Directors is not already in full compliance, such that on the one-year anniversary of the Less Than Majority Holder Date, the Board of Directors shall consist of a majority of
Independent Directors. 
 (b) At all times, the Board of Directors shall include at least two Directors who are both
Independent Directors and Qualified Compensation Directors. 
 (c) The CEO shall serve on the Board of Directors at all
times prior to the Non-Control Date. In accordance with Section 2.8(c), the CEO shall not be deemed a NAB Director. 

(d) NAB shall have the right to nominate for inclusion on the Company Slate such number of Directors, each of whom shall be a
NAB Director, such that the aggregate number of nominated Directors on the Company Slate together with the number of NAB Directors on the Board of Directors which are not subject to election at the applicable stockholder meeting is equal to the
following (or such lower number as NAB shall determine): 
 (i) until the earlier of (A) the day prior to the one-year
anniversary of the Less Than Majority Holder Date (or such earlier date as NAB shall determine) and (B) the Non-Control Date, five Directors, or such other number as shall represent a majority of the Directors on the Board of Directors; 

  
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 (ii) from and after the one-year anniversary of the Less Than Majority Holder
Date (or such earlier date as NAB shall determine), if the Non-Control Date has not occurred, a number of Directors equal to (A) the number of Independent Directors on the Board of Directors minus (B) two; 

(iii) after the Non-Control Date, and as long as NAB Beneficially Owns at least 5% of the Company’s Common Stock and
Non-Voting Common Stock, considered together as a single class of the Company’s Capital Stock, one Director; and 

(iv) after the Non-Control Date, and after NAB ceases to Beneficially Own at least 5% of the Company’s Common Stock and
Non-Voting Common Stock, considered together as a single class of the Company’s Capital Stock, none. 
 (e) Until the
Non-Control Date, the Company shall use its best efforts: 
 (i) to cause there to be on the Board of Directors at all times
that number of NAB Directors for which NAB maintains nomination rights pursuant to Section 2.1(d); 
 (ii) to
fill any vacancy on the Board of Directors created by the resignation, removal or incapacity of any NAB Director with an individual designated by NAB, to the extent NAB would then have the right to nominate such individual consistent with the
aggregate number of NAB Directors NAB shall then be entitled to nominate pursuant to Section 2.1(d); and 

(iii) to prevent the removal of any NAB Director without NAB’s consent, to the extent NAB would then have the right to
nominate such individual consistent with the aggregate number of NAB Directors NAB shall then be entitled to nominate pursuant to Section 2.1(d). 

(f) Until the Non-Control Date, if the Board of Directors has appointed a Chairperson of the Board of Directors who is not an
Independent Director: 
 (i) the Board of Directors shall designate one of the Independent Directors who is not a NAB
Director as its “Lead Director;” 
 (ii) the Lead Director shall preside over meetings of the Board of
Directors held in the absence of any Director who is also an Executive Officer, which meetings shall be held no less than four times per year (although the Parties expect that such meetings will be held more frequently, generally prior to or
immediately following each scheduled meeting of the Board of Directors); 

  
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 (iii) the Lead Director shall also preside over meetings of the Independent
Directors, which meetings shall be held (A) in the absence of any Director who is not an Independent Director and (B) at least annually; and 

(iv) the Lead Director shall have the responsibilities and authority set forth in Schedule 2.1(f) and, to the
extent not inconsistent with any other provision of this Agreement, such additional responsibilities as the Board of Directors may direct from time to time. 

Section 2.2 Audit Committee of the Board. 

(a) As of the Completion of the IPO and until such time as otherwise provided for in this Agreement, the Board of Directors
shall have established an audit committee that shall consist of three or more Independent Directors, with the size of the audit committee established by the Board of Directors. At any time prior to the Non-Control Date during which a NAB Independent
Director serves on the Board of Directors, at least one member of the audit committee shall be a NAB Independent Director designated by NAB, so long as such NAB Independent Director also meets the standards for audit committee membership as set
forth in the NYSE Manual. 
 (b) The audit committee shall have responsibilities and authority consistent with
Rule 10A-3 under the Exchange Act and Rule 303A.07 of the NYSE Manual, and such additional responsibilities and authority, not inconsistent with this Agreement, as shall be delegated to it by the Board of Directors from time to time. 

(c) The audit committee shall have at all times at least one member who is an “audit committee financial expert” as
defined in Item 407(d)(5) of Regulation S-K. 
 Section 2.3 Compensation Committee of the Board. 

(a) As of the Completion of the IPO, the Board of Directors shall have established a compensation committee that, at all times
prior to the Less Than Majority Holder Date, shall consist of three or more Directors (with the size of the compensation committee established by the Board of Directors) comprised of (i) two or more Independent Directors (at least two of which
are Qualified Compensation Directors) and (ii) one or more NAB Directors. NAB shall designate NAB Directors to fill the number of positions reserved for NAB Directors on the compensation committee pursuant to this Section 2.3(a).

 (b) On the Less Than Majority Holder Date (or on such earlier date as NAB shall determine), the compensation committee
shall transition to full compliance with Section 303A.05 of the NYSE Manual, to the extent the composition of the compensation committee is not already in full compliance, as follows: 

(i) on or before 90 days following the Less Than Majority Holder Date, the compensation committee shall consist of a majority
of Independent Directors, at least two of whom are Qualified Compensation Directors; and 

  
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 (ii) on the one-year anniversary of the Less Than Majority Holder Date (or such
earlier date as NAB shall determine), the compensation committee shall consist solely of Independent Directors, at least two of whom are Qualified Compensation Directors. 

(c) From the Completion of the IPO until the day before the one-year anniversary of the Less Than Majority Holder Date, and
during any other time that the compensation committee includes members who are not Qualified Compensation Directors, the compensation committee shall maintain a subcommittee consisting solely of two or more Qualified Compensation Directors who shall
be responsible for: 
 (i) approving any grants of equity or equity-based compensation awards to any Executive Officer or
Director; 
 (ii) determining performance goals for performance-based compensation of the Executive Officers and the
satisfaction thereof; and 
 (iii) such other matters as shall be required by Applicable Law to be approved or determined
solely by Qualified Compensation Directors. 
 (d) Following the Less Than Majority Holder Date, the compensation committee
shall have responsibilities and authority consistent with Rule 303A.05 of the NYSE Manual, and such additional responsibilities and authority, not inconsistent with this Agreement, as shall be delegated to it by the Board of Directors from time
to time. 
 (e) After the one-year anniversary of the Less Than Majority Holder Date, if the Non-Control Date has not
occurred, at any time during which a NAB Independent Director serves on the Board of Directors, at least one member of the compensation committee shall be a NAB Independent Director. 

Section 2.4 Corporate Governance and Nominating Committee of the Board. 

(a) As of the Completion of the IPO, the Board of Directors shall have established a corporate governance and nominating
committee that, at all times prior to the Less Than Majority Holder Date, shall consist of two or more Directors (with the size of the corporate governance and nominating committee established by the Board of Directors) comprised of (i) one or
more Independent Directors and (ii) one or more NAB Directors. NAB shall designate NAB Directors to fill the number of positions reserved for NAB Directors on the corporate governance and nominating committee pursuant to this
Section 2.4(a). 
 (b) On the Less Than Majority Holder Date (or on such earlier date as NAB shall determine),
the corporate governance and nominating committee shall transition to full compliance with Section 303A.04 of the NYSE Manual, to the extent the composition of the corporate governance and nominating committee is not already in full compliance,
as follows: 
 (i) on or before the 90th day following the Less Than Majority Holder Date, the corporate governance and
nominating committee shall consist of a majority of Independent Directors; and 

  
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 (ii) on the one-year anniversary of the Less Than Majority Holder Date (or such
earlier date as NAB shall determine), the corporate governance and nominating committee shall consist solely of Independent Directors. 

(c) The corporate governance and nominating committee shall at all times exercise the responsibilities and authority set forth
under Rule 303A.04 of the NYSE Manual, and such additional responsibilities and authority, not inconsistent with this Agreement, as shall be delegated to it by the Board of Directors from time to time. 

(d) After the one-year anniversary of the Less Than Majority Holder Date, if the Non-Control Date has not occurred, at any
time during which a NAB Independent Director serves on the Board of Directors, at least one member of the corporate governance and nominating committee shall be a NAB Independent Director. 

Section 2.5 Executive Committee of the Board. 

(a) As of the Completion of the IPO, the Board of Directors shall have established an executive committee that, at all times
prior to the one-year anniversary of the Less Than Majority Holder Date, shall consist of (i) the CEO, (ii) one Independent Director who is not a NAB Independent Director and (iii) two NAB Directors, one of whom shall be designated by
NAB as an alternate and who shall be considered a member of the Executive Committee of the Board only at such times as the other NAB Director is unable to attend a meeting or cast a vote. 

(b) Until the one-year anniversary of the Less Than Majority Holder Date, the executive committee shall only act with the
consent or approval of a majority of the members of the committee, which majority must include the consent or approval of a NAB Director. 

(c) Each NAB Director that is a member of the executive committee shall be available to the other committee members on short
notice (generally meaning within 24 hours of any communication being sent), or shall provide for the alternate NAB Director or for a delegate (who shall also be a NAB Director) to be available within such a time period. 

(d) The executive committee shall have such responsibilities and authority, not inconsistent with this Agreement, as shall be
delegated to it by the Board of Directors from time to time; provided, however, that until the Non-Control Date, the executive committee shall report promptly to the Board of Directors any actions it has taken. 

Section 2.6 Risk Committee of the Board. 

(a) As of the Completion of the IPO, the Board of Directors shall have established a risk committee that, at all times prior
to the one-year anniversary of the Less Than Majority Holder Date, shall consist of two or more Directors (with the size of the corporate governance and nominating committee established by the Board of Directors)

  
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comprised of (i) one or more Independent Directors and (ii) one or more NAB Directors. NAB shall designate NAB Directors to fill the number of positions reserved for NAB Directors on
the risk committee pursuant to this Section 2.6(a). 
 (b) At such time as the Company shall have total
consolidated assets in excess of $10 billion, the Chairperson of the risk committee must satisfy the requirements of 12 C.F.R. § 252.22(d)(2). At least one member of the risk committee must have experience in identifying,
assessing and managing risk exposures of large, complex firms. 
 Section 2.7 Company Bank Subsidiary Board of Directors. 

(a) From the Completion of the IPO until the one-year anniversary of the Less Than Majority Holder Date, subject to Applicable
Law, NAB shall be entitled to appoint up to two directors to serve on the board of directors of the Company Bank Subsidiary; provided that NAB shall never have the right to appoint more than 25% of the members of the board of directors of the
Company Bank Subsidiary. 
 (b) From the Completion of the IPO until the Non-Control Date, the Company shall not, and shall
cause the Company Bank Subsidiary not to, reduce the size of the board of directors of the Company Bank Subsidiary to less than eight members without NAB’s prior written consent. 

(c) Any NAB Director shall be entitled to attend any meeting of the board of directors of the Company Bank Subsidiary, or any
committee or subcommittee thereof, as a non-voting observer; provided that the board of directors of the Company Bank Subsidiary, or any committee or subcommittee thereof, shall have the right to hold sessions consisting only of members of
the board of directors of the Company Bank Subsidiary or such committee or subcommittee present, as applicable. 
 Section 2.8
Implementation. 
 (a) The Company shall make such disclosures, and shall take such other steps, as shall be required
to avail itself of such exemptions from the NYSE Manual and other Applicable Law so as to permit the full implementation of this Article II. 

(b) Any determination by or consent of NAB pursuant to this Article II shall be evidenced in advance by a writing
signed on behalf of NAB by a person holding the office of General Manager, Group Development at NAB. 
 (c) Except as
expressly stated in this Article II, NAB Directors (i) shall not be required to be Independent Directors or meet any standard of independence from the Company and (ii) may be officers or employees of NAB or any of its
Affiliates, but not of the Company or any of the Company’s Subsidiaries. 
 (d) Any Director may attend any committee
or subcommittee meeting as a non-voting observer; provided that any committee or subcommittee shall have the right to hold sessions consisting only of members of such committee or subcommittee present, as applicable. 

  
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 Article III 

APPROVAL AND CONSENT RIGHTS 

Section 3.1 Approval and Consent Rights. Until the Non-Control Date, the Company shall not (either directly or indirectly through
a Subsidiary, or through one or a series of related transactions) take any of the following actions without NAB’s consent: 

(a) any merger, consolidation or similar transaction (or any amendment to or termination of an agreement to enter into such a
transaction), other than any merger, consolidation or similar transaction involving only the Company and one or more of its Wholly Owned Subsidiaries; 

(b) any acquisition or disposition of securities, assets or liabilities involving an equity value greater than $5 million
or an asset value greater than $5 million, in each case other than transactions involving investment securities or loans approved in accordance with the Company’s established policies and procedures to monitor invested assets or loans,
respectively; 
 (c) any increase or decrease in the authorized Capital Stock of the Company, or the creation of any new
class or series of Capital Stock of the Company (including, for the avoidance of doubt, any class or series of preferred stock of the Company); 

(d) any issuance or acquisition (including stock buy-backs, redemptions and other reductions of capital) of Capital Stock of
the Company or any of its Subsidiaries, except: 
 (i) issuances and grants to a Director or employee of the Company of
vested or unvested shares of Common Stock or restricted Common Stock, options to acquire shares of Common Stock, restricted stock units, “phantom” stock units or similar interests in the Company’s common equity, in each case pursuant
to an equity compensation plan approved by the Board of Directors; or 
 (ii) issuances of Capital Stock of a Subsidiary to
a Wholly Owned Subsidiary, or acquisitions of Capital Stock of a Subsidiary by a Wholly Owned Subsidiary; 
 (e) any
issuance or acquisition (including redemptions, prepayments, open-market or negotiated repurchases or other transactions reducing the outstanding debt of the Company or any of its Subsidiaries) of any debt security of the Company or any of its
Subsidiaries, in each case involving an aggregate principal amount exceeding $10 million; 
 (f) any other incurrence
or guaranty of a debt obligation having a principal amount greater than $5 million, other than (i) debt obligations incurred by the Company Bank Subsidiary in the ordinary course and (ii) a guaranty or similar undertaking by the
Company Bank Subsidiary in the ordinary course of business; 
 (g) entry into, or termination of, any joint venture or
cooperation arrangements involving assets having a value exceeding $5 million; 

  
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 (h) the listing or delisting of any class of Capital Stock of the Company or any
of its Subsidiaries on a securities exchange; 
 (i) the amendment (or approval or recommendation of the amendment) of the
Company’s certificate of incorporation or bylaws; 
 (j) any material change in the scope of the Company’s
business from the scope of the Company’s business immediately before the Completion of the IPO; 
 (k) other than as
required by Applicable Law, any change in the Company Auditors; 
 (l) other than as required by Applicable Law, the
formation of, or delegation of authority to, any new committee, or subcommittee thereof, of the Board of Directors, or the delegation of authority to any existing committee or subcommittee thereof not set forth in the committee’s charter
immediately prior to the Consummation of the IPO; 
 (m) entry into, or termination of, any material contract, or any
material amendment to any material contract, other than, in each case, (i) any employment agreement or (ii) any contract involving neither aggregate payments of $3 million or more nor aggregate annual payments of $1 million or
more; 
 (n) any change in the legal structure of the Company or the legal or ownership structure of any of its
Subsidiaries; 
 (o) settlement of any material litigation or proceeding (whether formal or informal) involving the Company
or any of its Subsidiaries; 
 (p) any change in any material policy relating to loans or other risk appetite settings,
investments, asset-liability management or derivatives or in any other policy that could reasonably be deemed to have a material effect on the Company’s consolidated results of operations or financial condition; 

(q) any material written agreement or settlement with, or any material written commitment to, a regulatory agency, or any
material enforcement action; 
 (r) the election, hiring or dismissal, other than a dismissal for cause, of the CEO or CFO
of the Company or the Company Bank Subsidiary; 
 (s) with respect to the Company or any Subsidiary, any filing or the
making of any petition under Bankruptcy Laws, any general assignment for the benefit of creditors, any admission of an inability to meet obligations generally as they become due or any other act the consequence of which is to subject the Company or
any Subsidiary to a proceeding under Bankruptcy Laws; 
 (t) any dissolution or winding-up of the Company or the Company
Bank Subsidiary; 

  
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 (u) any increase or decrease in the size of the Board of Directors, other than
as contemplated in this Agreement; or 
 (v) entry into any agreement or commitment providing for any of the foregoing. 

Section 3.2 Implementation. 

(a) Any determination by or consent of NAB pursuant to this Article III shall be evidenced in advance by a writing
signed on behalf of NAB by a person holding the office of General Manager, Group Development at NAB. 
 (b) In exercising
its rights pursuant to this Article III, NAB may periodically consult with the Independent Directors through the Lead Director. 

Article IV 
 INFORMATION,
DISCLOSURE AND FINANCIAL ACCOUNTING 
 Section 4.1 Information Rights During Full Consolidation Periods. 

(a) The Company agrees that, for so long as NAB is required under Applicable Accounting Standards to consolidate the financial
statements of the Company with its financial statements, and in any case for all financial periods commencing prior to the earlier of the Non-Control Date and the one-year anniversary of the Less Than Majority Holder Date: 

(i) General Principles. The Company shall continue to provide NAB with (A) information and data relating to the
business and financial results of the Company and its Subsidiaries and (B) access to the Company’s personnel, data and systems, in each case in the same manner as it does immediately prior to the Completion of the IPO; 

(ii) Accounting Systems and Principles. The Company shall maintain accounting principles, systems and reporting formats
that are consistent with NAB’s financial accounting practices in effect as of the Completion of the IPO, and shall thereafter in good faith consider any changes to such principles, systems or reporting formats requested by NAB; 

(iii) Controls and Procedures. The Company shall, and shall cause each of its Subsidiaries to (A) maintain
Disclosure Controls and Procedures, (B) maintain Internal Control Over Financial Reporting and (C) provide quarterly certifications from its relevant officers and employees regarding Disclosure Controls and Procedures and Internal Control
Over Financial Reporting, in accordance with NAB’s internal standards; 
 (iv) Advance Notice. The Company shall
inform NAB promptly of any events or developments that might reasonably be expected to materially affect the Company’s financial condition and results of operations; and 

  
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 (v) Regulatory Information. Subject to Applicable Law and to the extent
provided by the Company and its Subsidiaries prior to the Completion of the IPO, the Company shall provide NAB with copies of, and access to, (A) all reports of examinations and other supervisory visitations regarding the Company or any of its
Subsidiaries and prepared by or for any federal or state bank regulatory agency or authority with jurisdiction over the Company or any of its Subsidiaries, and (B) any other supervisory communications to or from any such bank regulatory agency
or authority identifying any matter requiring attention or correction by the Company or any of its Subsidiaries or regarding any existing or potential investigation or enforcement action by any such bank regulatory agency relating to the Company or
any of its Subsidiaries. 
 (b) In connection with its provision of information to NAB pursuant to
Section 4.1(a), the Company may implement reasonable procedures to restrict access to such information to only those Persons who NAB reasonably determines have a need to access such information. 

Section 4.2 Information Rights During Equity Accounting Periods. The Company agrees that, during a period that begins when
Section 4.1 ceases to apply and ends on such time as NAB shall no longer be required under Applicable Accounting Standards to account in its financial statements for its holdings in the Company under an equity method, unless NAB shall
earlier provide written notice to the Company that it is opting-out of this Section 4.2, the Company shall provide NAB with (a) information and data relating to the business and financial results of the Company and its Subsidiaries
and (b) access, during normal business hours, to the Company’s personnel, data and systems, in each case to the extent that such information, data or access is required for NAB to meet its legal, financial or regulatory obligations or
requirements (as determined by NAB in its reasonable judgment). 
 Section 4.3 General Information Requirements. 

(a) All information provided by the Company or any of its Subsidiaries to NAB pursuant to Sections 4.1 and
4.2 shall be in the form and with the level of detail reasonably requested by NAB. All financial statements and information provided by the Company or any of its Subsidiaries to NAB pursuant to Sections 4.1 and 4.2 shall be
provided under Applicable Accounting Standards with a reconciliation to GAAP. NAB shall provide the Company with at least 30 days’ notice of any change in its administrative practices and policies as they relate to the obligations of the
Company pursuant to this Section 4.3(a), including any change in such policies relating to reporting times and delivery methods. 

(b) With respect to any information provided by the Company or any of its Subsidiaries to NAB that is contained in, or used in
the preparation of, any public disclosure of NAB, the Company shall not provide any such information that contains an untrue statement of a material fact, or omits to state a material fact necessary to make such information not misleading. 

  
 -17- 

 (c) With respect to any information provided by NAB or any of its Subsidiaries
to the Company that is contained in, or used in the preparation of, any public disclosure of the Company, NAB shall not provide any such information that contains an untrue statement of a material fact, or omits to state a material fact necessary to
make such information not misleading. 
 Section 4.4 Reporting Coordination Committee. 

(a) To facilitate the coordination of financial reporting, the Company and NAB shall establish a reporting coordination
committee, which shall have a membership that includes (i) the CFO of the Company or his or her designee, (ii) a senior member of NAB Group Finance and (iii) such other members as shall be mutually agreed between the Company and NAB.

 (b) The reporting coordination committee shall meet at least quarterly to (i) monitor the financial reporting
protocols between the Company and NAB and make recommendations as to any appropriate changes, (ii) determine appropriate reporting deadlines consistent with the public reporting obligations of the Company and NAB under Applicable Law, and
(iii) make such other determinations regarding reporting procedures, technologies and personnel as shall be necessary or advisable to facilitate accurate and efficient financial reporting between the Company and NAB. 

(c) The Parties agree to comply with any determination reached with respect to reporting by the reporting coordination
committee to which both the CFO of the Company (or his or her designee) and the senior member of NAB Group Finance serving on the committee shall consent. 

Section 4.5 Matters Concerning Auditors. 

(a) Until the date on which NAB is no longer required under Applicable Accounting Standards to consolidate the Company’s
financial statements with its financial statements, NAB shall have full access, during normal business hours, to the Company Auditor and to the Company’s internal audit function (through the Company’s head of internal audit), including
access to work papers and the personnel responsible for conducting the Company’s quarterly reviews and annual audit, and shall be provided with copies of all material correspondence between the Company and the Company Auditor. 

(b) Until the Non-Control Date: 

(i) the Company shall provide NAB with reasonable access to the Company Auditor and to the Company’s internal audit
function (through the Company’s head of internal audit) and shall extend all reasonably requested cooperation with the NAB Auditor in connection with NAB’s internal and external audit function; 

(ii) the Company shall use its reasonable best efforts to enable the Company Auditor to complete its quarterly review and
annual audit such that the Company Auditor shall date its report on such quarterly review or annual audit opinion on the Company’s audited annual financial statements on or before the date that the NAB Auditor date their report or opinion on
NAB’s financial 

  
 -18- 

 
statements, and to enable NAB to meet its timetable for the printing, filing and public dissemination of its financial statements. The Company shall instruct the Company Auditor to perform the
work requested by the NAB Auditor pursuant to this Agreement, and the Company shall use its reasonable best efforts to enable the Company Auditor to comply with the instructions received; and 

(iii) upon reasonable notice, the Company shall authorize the Company Auditor to make available to the NAB Auditor both the
personnel responsible for conducting the Company’s quarterly reviews and annual audit and, consistent with customary professional practice and courtesy of such auditors with respect to the furnishing of work papers, work papers related to the
quarterly review or annual audit of the Company, in all cases within a reasonable time after the Company Auditor’s opinion date, so that the NAB Auditor is able to perform the procedures they consider necessary to take responsibility for the
work of the Company Auditor as it relates to the NAB Auditor’s report on NAB’s financial statements, all within sufficient time to enable NAB to meet its timetable for the printing, filing and public dissemination of its financial
statements. 
 (c) Neither Party shall take any action that would cause either the Company Auditor or the NAB Auditor not to
be independent with respect to the Company or NAB, respectively. 
 Section 4.6 Release of Information and Public Filings. 

(a) Until the Non-Control Date: 

(i) to the extent practicable under the circumstances, the Company shall (A) coordinate with NAB with respect to the
public release of any material information relating to the Company; and (B) provide NAB with a copy of any such proposed public release no later than two Business Days prior to publication, and shall consider in good faith incorporating any
comments provided thereon by NAB and received by the Company reasonably in advance of such publication; 
 (ii) to the
extent practicable under the circumstances, NAB shall (A) coordinate with the Company with respect to the public release of any material information relating to the Company, and (B) provide the Company with a copy of any such proposed
public release no later than two Business Days prior to publication, and shall consider in good faith incorporating any comments provided thereon by the Company and received by NAB reasonably in advance of such publication. Notwithstanding anything
to the contrary set forth in this Agreement, except to the extent required by Applicable Law, NAB shall not release any material information relative to the Company prior to the public release thereof by the Company; 

  
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 (iii) the Company and NAB shall consult on the timing of their annual and
quarterly earnings releases and, to the extent practicable, each Party shall give the other Party an opportunity to review the information therein relating to the Company and its Subsidiaries and to comment thereon. In the event that the Company is
required by Applicable Law to publicly release information concerning the Company’s financial information for a period for which NAB has yet to publicly release financial information, the Company shall provide NAB notice of such release of such
information as soon as practicable prior to such release of such information; and 
 (iv) each of NAB and the Company shall
take reasonable steps to cooperate with each other in connection with the preparation, printing, filing, and public dissemination of their respective annual and quarterly statements, their respective audited annual financial statements, their
respective annual reports to stockholders, any other required regulatory filings and, with respect to the Company, annual, quarterly and current reports under the Securities Act, any prospectuses and other filings made with the SEC. 

(b) Until the one-year anniversary of the Less Than Majority Holder Date, NAB shall have the rights with respect to the
Company’s public communications and filings set forth in Schedule 4.6(b); provided, however, that such rights shall not apply to the extent that they would prevent the Company from complying with its disclosure
or other obligations under Applicable Law. 
 Section 4.7 Information in Connection with Regulatory or Supervisory Requirements.

 (a) For a period of ten years following the Non-Control Date, subject to an extension of up to five years upon the
demonstration of a legal, tax or regulatory requirement for such extension by the requesting Party and subject to any restrictions contained in Applicable Law: 

(i) the Company shall (A) provide, as promptly as reasonably practicable, but in any case within three Business Days of
any request from NAB (unless not reasonably available within such time, in which case as soon as possible thereafter), any information, records or documents (1) requested or demanded by any Governmental Authority having jurisdiction or
oversight authority over NAB or any of its Subsidiaries (including, for the avoidance of doubt, APRA) or (2) deemed necessary or advisable by NAB in connection with any filing, report, response or communication made by NAB or its Subsidiaries
with or to a Governmental Authority having jurisdiction or oversight authority over NAB or any of its Subsidiaries (including, for the avoidance of doubt, APRA), whether made pursuant to a specific request from such Governmental Authority or in the
ordinary course, and (B) upon reasonable notice, provide access to any Governmental Authority having jurisdiction or oversight authority over NAB or any of its Subsidiaries (including, for the avoidance of doubt, APRA) to its offices, employees
and management in a reasonable manner where and as required under Applicable Law; and 

  
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 (ii) NAB shall provide, as promptly as reasonably practicable, but in any case
within three Business Days of any request from the Company (unless not reasonably available within such time, in which case as soon as possible thereafter), any information, records or documents relating to the Company or any of its Subsidiaries
(A) requested or demanded by any Governmental Authority having jurisdiction or oversight authority over the Company or any of its Subsidiaries; or (B) deemed necessary or advisable by the Company in connection with any filing, report,
response or communication by the Company or its Subsidiaries with or to any Governmental Authority having jurisdiction or oversight authority over the Company or any of its Subsidiaries, whether made pursuant to a specific request from such
Governmental Authority or in the ordinary course. 
 (b) Each Party shall use its reasonable best efforts to keep the other
Party informed of the type of information such Party expects to require on a regular basis (including the expected timing requirements for such information) in order to meet its reporting or filing obligations, and the reporting and filing
obligations of its Subsidiaries, with Governmental Authorities; provided, however, that no failure to abide by this Section 4.7(b) shall affect the validity of any demand made pursuant to Section 4.7(a). 

(c) Each Party shall use its reasonable best efforts to obtain any consent required under Applicable Law to share any
information requested pursuant to Section 4.7(a). 
 Section 4.8 Implementation with Respect to Legal Disclosures.

 (a) All requests for information or documents under Sections 4.1, 4.2, 4.7(a)(i) or 6.3
relating to legal or regulatory matters or with respect to which legal privilege may be sought or asserted shall be made solely to the office of the General Counsel of the Company, and all responses thereunder shall be made solely to the office of
the Head of Corporate Advisory Legal of NAB. For the avoidance of doubt, such information or documents contained in databases, reports or systems of the Company to which NAB has unrestricted access prior to the date hereof may be redacted, or access
to the relevant databases, reports or systems may be restricted or denied, to the extent necessary so that such information and documents are handled in accordance with this Section 4.8. 

(b) All requests for information or documents under Sections 4.7(a)(ii) shall be made solely to the office of the
Head of Corporate Advisory Legal of NAB, and all responses thereunder shall be made solely to the office of the General Counsel of the Company. 

(c) If the Party required to deliver the information or documents pursuant to Sections 4.1, 4.2, 4.7
or 6.3 (the “Information Party”) believes in good faith, based upon legal advice (from internal or external counsel), that the delivery of any information or documents pursuant to this Agreement would cause the loss of any
applicable legal privilege (or create a risk of such loss), then both Parties shall work in good faith to determine an alternate means of delivering the requested information or documents, or the substance thereof, that does not result in the loss
of such privilege. If needed to preserve a legal privilege, the Parties shall 

  
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negotiate in good faith and enter into a customary common interest agreement in advance of, and as a condition to, such delivery. Notwithstanding the foregoing, if no alternate means can be
agreed by the Parties and external counsel to the Information Party informs the other Party in writing that a common interest cannot be established, or with sufficient confidence be asserted, to preserve the legal privilege with respect to the
information or documents in question, even if a common interest agreement were to be entered into, or that for any other reason the information or documents cannot be delivered without loss of the legal privilege (such external counsel to explain
the reasons for its conclusion briefly but in reasonable detail so that the other Party can review the legal analysis with its own counsel), then the Information Party is excused from providing such information or documents, but only to the extent
and for the time necessary to preserve the privileged character thereof. 
 Section 4.9 Information Concerning NAB Equity
Awards. Each Party shall provide the other Party with any information reasonably requested in connection with the continued vesting of equity awards granted by NAB to employees of the Company and its Subsidiaries prior to the Completion of the
IPO in accordance with their respective terms. In the case of the Company, the information provided shall include, upon request, information concerning the value, vesting schedule and outstanding amount of NAB restricted stock for each employee.

 Section 4.10 Expenses. The Company shall be responsible for any expenses it incurs in connection with the fulfillment of its
obligations under this Article IV, except out-of-pocket expenses incurred with respect to specific requests by NAB for information, documents or access, in excess of amounts historically incurred by the Company (if any) for the
provisions of similar information, documents and access. 
 Article V 

EXCHANGE OF COMMON STOCK FOR NON-VOTING COMMON STOCK 

Section 5.1 Exchange. 

(a) Upon at least five Business Days prior written notice from NAB, the Company shall exchange all or part of the shares of
Common Stock Beneficially Owned by NAB for an equal number of fully paid and non-assessable shares of Non-Voting Common Stock in accordance with the procedures set forth in this Section 5.1. 

(b) Any notice requesting exchange of shares of Common Stock delivered pursuant to Section 5.1(a) shall contain
(i) the name of each registered holder of shares of Common Stock Beneficially Owned by NAB to be exchanged for shares of Non-Voting Common Stock and (ii) the number of shares of Common Stock each such registered holder desires to exchange
for shares of Non-Voting Common Stock. 
 (c) The Company shall promptly deliver to any holder of shares of Common Stock for
which an election of exchange is given in accordance with this Section 5.1 a stock certificate in the name of such holder, or evidence of uncertificated shares registered in the name of such holder, representing the applicable number of
shares of Non-Voting Common Stock issued in exchange for the shares of Common Stock exchanged. All shares of Non-Voting Common Stock issued in exchange for shares of Common Stock pursuant to this Section 5.1 shall be validly issued and,
upon issuance, fully paid and non-assessable. 

  
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 (d) The Company shall bear all costs and expenses incurred by it in connection
with, and any issuance tax (other than stock transfer tax) resulting from, the exchange of shares of Common Stock pursuant to this Section 5.1. 

(e) The Company shall from time to time reserve for issuance out of its authorized but unissued shares of Non-Voting Common
Stock, or shall keep available (solely for the purposes of issuance upon exchange of shares of Common Stock) shares of Non-Voting Common Stock held by the Company as treasury stock, the number of shares of Non-Voting Common Stock into which all
outstanding shares of Common Stock held by NAB or a Subsidiary of NAB may be exchanged. 
 Article VI 

OTHER PROVISIONS 

Section 6.1 Related Party Transactions Policy. The review and approval of the audit committee in accordance with the charter of
the audit committee and the Company’s related party transaction policy shall be required prior to the Company or any Subsidiary of the Company entering into (i) any transaction that would be reportable by the Company pursuant to
Item 404(a) of Regulation S-K in the Company’s subsequent Annual Report on Form 10-K or (ii) any material amendment to this Agreement. 

Section 6.2 Certain Policies and Procedures. 

(a) Until the one-year anniversary of the Less Than Majority Holder Date, the Board of Directors shall, when determining to
implement, amend or rescind any policy of the Company or any of its Subsidiaries relating to risk, capital, investment, environmental and social responsibility or regulatory compliance (each, a “Critical Policy”), take into account
the Company’s status as a consolidated Subsidiary of NAB, and take into account the interests of NAB therein. 
 (b)
During any period in which NAB is deemed to control the Company for U.S. or Australian regulatory purposes, and in any case at all times prior to the Non-Control Date, the Company and its Subsidiaries: 

(i) shall not adopt or implement any policies or procedures, and at NAB’s reasonable request, shall refrain from taking
any actions, that would cause NAB to violate any Applicable Law; 
 (ii) shall, prior to implementing, amending or
rescinding any Critical Policy, consult with NAB (through one or more NAB Directors, if any shall be in office at such time, or else through the Head of Corporate Advisory Legal of NAB), and, to the extent consistent with its fiduciary duties, the
Board of Directors shall take into account the reasonable interests of NAB with respect thereto; and 

  
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 (iii) shall maintain and observe the policies of NAB to the extent necessary for
NAB to comply with its legal and regulatory obligations under Applicable Law; 
 provided, that this Section 6.2(b) shall
not require the Company to take any action (including adopting or implementing any policy) or refrain from taking any action where such action or inaction would cause the Company or any of its Subsidiaries to violate Applicable Law. 

Section 6.3 Access to Personnel and Data. In addition to the rights set forth elsewhere in this Agreement, until the Non-Control
Date: 
 (a) the Company and its Subsidiaries shall continue to provide Representatives of NAB with reasonable access to the
Company’s personnel (including senior-level management and other employees) and data, in a manner consistent with the status of the Company as a consolidated Subsidiary of NAB (if then applicable) and NAB’s control of the Company and its
Subsidiaries for purposes of the BHC Act; and 
 (b) NAB shall continue to provide Representatives of the Company with
reasonable access to NAB’s personnel (including senior-level management and other employees) and data, in a manner consistent with the status of NAB as the corporate parent of the Company (if then applicable). 

Section 6.4 Internal Communications Protocols. In addition to the rights set forth elsewhere in this Agreement, until the
Non-Control Date, the Company agrees to consult with NAB prior to issuing any internal communications which could reasonably be expected to be material to NAB or to NAB’s control of the Company for purposes of the BHC Act. 

Section 6.5 Access to Historical Records. For a period of ten years following the Non-Control Date, subject to an extension of up
to five years upon the demonstration of a legal, tax or regulatory requirement for such extension by the requesting Party, NAB and the Company shall retain the right to access such records of the other which exist resulting from NAB’s control
or ownership of all or a portion of the Company and its Subsidiaries. Upon reasonable notice and at each Party’s own expense, NAB (and its authorized Representatives) and the Company (and its authorized Representatives) shall be afforded access
to such records at reasonable times and during normal business hours, and each Party (and its authorized Representatives) shall be permitted, at its own expense, to make abstracts from, or copies of, any such records; provided that access to
such records may be denied if (a) NAB or the Company, as the case may be, cannot demonstrate a legitimate business need (during the ten year period following the Non-Control Date), or a legal, tax or regulatory requirement (during the extension
period described above), for such access to the records; (b) the information contained in the records is subject to any applicable confidentiality commitment to a third party; (c) a bona fide competitive reason exists to deny such
access; (d) the records are to be used for the initiation of, or as part of, a suit or claim against the other Party; (e) such access would serve as a waiver of any privilege afforded to such record; or (f) such access would
unreasonably disrupt the normal operations of NAB or the Company, as the case may be. 

  
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 Section 6.6 Confidentiality. 

(a) Subject to Section 6.6(b), from and after the date hereof, each Party that receives or obtains Confidential
Information, or whose Subsidiaries receive or obtain Confidential Information (collectively, the “Receiving Party”), from the other Party or any of its Subsidiaries (collectively, the “Disclosing Party”) as a result
of the transactions contemplated by this Agreement shall treat such Confidential Information as confidential, shall use such Confidential Information only for the purposes of performing or giving effect to this Agreement and shall not disclose or
use any such Confidential Information except as provided herein. 
 (b) Section 6.6(a) shall not prohibit
disclosure or use of any Confidential Information if and to the extent: 
 (i) the disclosure or use is required by
Applicable Law, any Governmental Authority (provided that, to the extent practicable and permitted by Applicable Law, prior to such disclosure or use the Receiving Party shall (a) promptly notify the Disclosing Party of such requirement
and provide the Disclosing Party with a list of Confidential Information to be disclosed (unless the provision of such notice is not permissible under Applicable Law) and (b) reasonably cooperate in obtaining a protective order covering, or
confidential treatment for, such Confidential Information); 
 (ii) the disclosure to any Governmental Authority having
jurisdiction over the Receiving Party in connection with ordinary course discussions with, and examinations by, such Governmental Authority; 

(iii) the disclosure or use is required for the purpose of any judicial proceedings arising out of this Agreement or any other
agreement entered into under or pursuant to this Agreement or the disclosure is made in connection with the tax affairs of the Disclosing Party; 

(iv) the disclosure is made to the Receiving Party’s Representatives on a need-to-know basis (with the understanding that
the Receiving Party shall be responsible for any breach by such Persons of this Section 6.6); 
 (v) the
Confidential Information is or becomes generally available to the public (other than as a result of an unauthorized disclosure, directly or indirectly, by the Receiving Party or its Representatives); 

(vi) the Confidential Information is or becomes available to the Receiving Party on a non-confidential basis from a source
other than the Disclosing Party (provided that such sources are not known by the Receiving Party to be subject to another confidentiality obligation); 

(vii) the disclosure or use of such Confidential Information is made with the Disclosing Party’s prior written approval;
or 

  
 -25- 

 (viii) subject to Applicable Law, the disclosure or use of such Confidential
Information is made by NAB or any of its Subsidiaries in connection with the sale of any shares of Common Stock or Non-Voting Common Stock Beneficially Owned by NAB or any of its Subsidiaries (provided that the recipient of any such
Confidential Information shall agree to keep such Confidential Information confidential on terms and conditions that are no less favorable to the Company and its Subsidiaries than the provisions of this Section 6.6). 

(c) Each Party’s Confidential Information shall remain the property of that Party except as expressly provided otherwise
by the other provisions of this Agreement. Except as otherwise provided in this Agreement, each Party shall use at least the same degree of care, but in any event no less than a reasonable degree of care, to prevent disclosing to third parties the
Confidential Information of the other as it employs to avoid unauthorized disclosure, publication or dissemination of its own information of a similar nature. 

(d) In the event of any disclosure or loss of any Confidential Information of the Disclosing Party due to the fault of the
Receiving Party, the Receiving Party shall promptly, at its own expense: (a) notify the Disclosing Party in writing; and (b) cooperate in all reasonable respects with the Disclosing Party to minimize the violation and any damage resulting
therefrom. 
 (e) For the avoidance of doubt, any NAB Director may disclose any information about the Company and its
Subsidiaries received by such NAB Director (whether or not in his capacity as a Director of the Company) to the other NAB Directors and to NAB and its Subsidiaries, provided that any such information disclosed that would otherwise constitute
Confidential Information shall be treated by NAB and its Subsidiaries in accordance with this Section 6.6. 
 Section 6.7
Director and Officer Indemnification; Liability Insurance. 
 (a) Until at least the day after the last date on which
a NAB Individual is a Director, officer or employee of the Company, the Company shall grant indemnification (including advancement of expenses) to each such Director, officer and employee of the Company to the greatest extent permitted under
Section 145 of the General Corporation Law of the State of Delaware and other Applicable Law. Such indemnification and advancement shall continue as to any NAB Individual (i) who becomes entitled to indemnification or advancement on
or prior to such date, notwithstanding any change (except those changes made as required by Applicable Law) in the Company’s indemnification or advancement policies following such date, and (ii) with respect to liabilities existing or
arising from events that have occurred on or prior to such date, notwithstanding such NAB Individual’s ceasing to be a Director, officer or employee of the Company. 

(b) As of the date of this Agreement, NAB has procured on behalf of the Company insurance coverage with respect to
(i) director and officer liability (“D&O Coverage”) and fiduciary liability (“Fiduciary Coverage”) covering Directors, officers and employees of the Company, including NAB Individuals serving in any such
capacity at the Company, and (ii) liabilities under U.S. federal and state securities laws (“Securities  

  
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Coverage” and, together with the D&O Coverage and the Fiduciary Coverage, the “Agreed Coverage”) covering Directors, officers and employees of the Company, NAB
Individuals, the Company, NAB and respective Subsidiaries of the Company and NAB equally and to the same extent. As used in this Section 6.7, the terms “D&O Coverage”, “Fiduciary Coverage”, “Securities
Coverage” and “Agreed Coverage” shall mean the coverages in place as of the date of this Agreement as well as any renewal, amendment, endorsement or replacement (each, a “Coverage Change”) of such coverages. A change
in premium for any such Agreed Coverage shall not be considered a “Coverage Change.” 
 (c) At all times prior to
the one-year anniversary of the Less Than Majority Holder Date, NAB shall provide the Agreed Coverage contemplated by this Section 6.7 to the Company in accordance with the terms and conditions of the Transitional Services Agreement, and
the Parties shall take all actions reasonably necessary to cause the Agreed Coverage with respect to the Company and its Subsidiaries to be renewed annually and kept in full force and effect. From and after the one-year anniversary of the Less Than
Majority Holder Date, the Company shall annually renew and keep in full force and effect the Agreed Coverage contemplated by this Section 6.7. 

(d) Subject to the provisions of this Section 6.7, (i) the D&O Coverage and Fiduciary Coverage shall at
all times be on substantially the same terms as on the date hereof (or, if substantially the same terms are not available, the best market terms then available) in order to cover any claims made on or prior to the sixth anniversary of the last date
on which any NAB Individual is a Director, officer or employee of the Company, and (ii) the Securities Coverage shall at all times be on substantially the same terms as on the date hereof (or, if substantially the same terms are not available,
the best market terms then available) in order to cover any claims made on or prior to the sixth anniversary of the last date on which the closing occurred for any offering of securities by the Company (A) in which NAB or any of its
Subsidiaries is a selling or controlling securityholder or (B) completed while any NAB Individual is a Director (or was named in any Registration Statement of the Company under the Securities Act for such offering as about to become a Director
of the Company), officer, employee of the Company. The Company shall at all times be responsible for the cost of that portion of the Agreed Coverage that covers Directors, officers and employees of the Company, including NAB Individuals serving in
any such capacity at the Company. 
 (e) After the one-year anniversary of the Less Than Majority Holder Date, the Company
shall supply NAB with copies of any policies of insurance, binders, proposed terms or wording and other relevant information or documents with respect to the Agreed Coverage or any actual or proposed Coverage Change regarding the Agreed Coverage or
Coverage Change promptly upon receipt of any written request for such materials from NAB. 
 (f) From and after the one-year
anniversary of the Less Than Majority Holder Date, NAB shall receive reasonable prior notice of any proposed Coverage Change. No Coverage Change shall become effective that would have the effect of making the Agreed Coverage (i) less favorable
to NAB Individuals in comparison to Directors, officers or employees of the Company than is the Agreed Coverage prior to such Coverage Change, or (ii) less favorable to NAB and its Subsidiaries in comparison to the Company and its Subsidiaries
than is the Agreed Coverage prior to such Coverage Change without the prior written consent of NAB. 

  
 -27- 

 (g) If a Coverage Change to the Securities Coverage is required by the relevant
insurers because certain terms and conditions are no longer available, and such Coverage Change would have the effect of making the Securities Coverage (i) less favorable to NAB Individuals in comparison to other Directors, officers, employees
or agents of the Company than the Securities Coverage prior to such Coverage Change, or (ii) less favorable to NAB and its Subsidiaries in comparison to the Company and its Subsidiaries than is the Securities Coverage prior to such Coverage
Change, NAB shall have the option of either (x) consenting to such Coverage Changes, or (y) requiring the Company to procure “run-off” or “tail” coverage on behalf of NAB for Securities Coverage for a period of time
equal to the statute of limitations applicable to the last offering covered by the Securities Coverage. Such “run-off” or “tail” coverage must remain part of the same policy otherwise kept in force by the Company in order to
ensure that there are not two separate policies covering a NAB Individual with respect to claims made under the D&O Coverage, including the Securities Coverage. The cost of such “run-off” or “tail” coverage shall be borne by
the Company. 
 (h) From and after the one-year anniversary of the Less Than Majority Holder Date, NAB may at any time
request in writing a Coverage Change with respect to the Securities Coverage of NAB Individuals or NAB or any of its Subsidiaries. The Company shall use reasonable best efforts to effect such Coverage Change so long as such Coverage Change would not
have the effect of making the Agreed Coverage (i) less favorable to the Company or any of its Subsidiaries or any Director, officer or employee of the Company and its Subsidiaries than the Agreed Coverage prior to such Coverage Change,
(ii) more favorable to NAB Individuals in comparison to Directors, officers or employees of the Company than is the Agreed Coverage prior to such Coverage Change, or (iii) more favorable to NAB and its Subsidiaries in comparison to the
Company and its Subsidiaries than is the Agreed Coverage prior to such Coverage Change. If such Coverage Change would increase the premium for such coverage above the premium that would prevail in the absence of such Coverage Change, NAB shall
reimburse the Company for the total cost of such Coverage Change. NAB may request, at any time, the termination of the Securities Coverage by advanced written notice to the Company. Upon receipt of such notice, the Company shall use reasonable best
efforts to promptly terminate such coverage. 
 (i) In the event that any insured makes a claim or delivers a notice of
circumstances under any insurance policy providing the Agreed Coverage, then each of the Company (with respect to claims or notices by the Company or any of its Subsidiaries or any Director, officer or employee of the Company) and NAB (with respect
to claims or notices by NAB or any of its Subsidiaries or any NAB Individual) shall promptly provide written notice to the other of such claim or notice of circumstances and shall continue to keep the other informed of the status and progress of
such claim or notice of circumstances, including providing copies of such relevant documentation and correspondence with the insurers as the other may request; provided that any applicable attorney-client privilege and attorney-work product
protection are protected and preserved with respect to such matters (including, if necessary, by negotiating in good faith and entering into a customary common interest agreement). 

  
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 (j) In the event that multiple insureds make claims or deliver notices of
circumstances with respect to the same underlying events or facts under any insurance policy providing the Agreed Coverage, then each of the Company (with respect to claims or notices by the Company or any of its Subsidiaries or any Director,
officer or employee of the Company) and NAB (with respect to claims or notices by NAB or any of its Subsidiaries or any NAB Individual) shall cooperate with the other in connection with (i) the defense of allegations from third parties with
respect to the underlying events or facts, and (ii) dealing with the insurers providing the Agreed Coverage with respect to asserting rights to coverage in respect of such third party claims and the underlying events or facts, in all cases with
the intention of seeking to maximize the aggregate benefits to all insureds under the Agreed Coverage in respect of such third party claims and the underlying events or facts; provided that any applicable attorney-client privilege and
attorney-work product protection are protected and preserved with respect to such matters (including, if necessary, by negotiating in good faith and entering into a customary common interest agreement). 

(k) In the event that any conflict of interest arises between insureds that make claims or deliver notices under any Agreed
Coverage, then each of the Company (with respect to claims or notices by the Company or any of its Subsidiaries or any Director, officer or employee of the Company) and NAB (with respect to claims or notices by NAB or any of its Subsidiaries or any
NAB Individual) shall use reasonable best efforts to resolve such conflict or to manage it in such a way as to maximize the aggregate benefits to all insureds under the Agreed Coverage. 

Section 6.8 Non-Competition. 

(a) From the date this Agreement becomes effective until the two-year anniversary of the earlier of (1) the Non-Control
Date and (2) the one year anniversary of the Less than Majority Holder Date, NAB shall not, and shall cause its Subsidiaries not to: 

(i) control, for purposes of the BHC Act, a bank for purposes of the BHC Act or an insured institution for purposes of the BHC
Act, having a main office or one or more branches in any of the Company States (a “Competing Branch Bank”); or 

(ii) own, manage or operate, or participate in the ownership, management or operation of, any business principally engaged in
making (A) consumer loans to individuals or households located in the Company States or (B) loans to businesses located in the Company States with total annual revenues of less than $250,000,000 (any such business, a “Competing
Lending Business,” and either a Competing Branch Bank or Competing Lending Business, a “Competing Business”). 

(b) Notwithstanding anything in Section 6.8(a) to the contrary, NAB and its Affiliates shall not be prohibited or
prevented from: 
 (i) owning, managing or operating, or participating in the ownership, management or operation of, the
Company and its Subsidiaries; 

  
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 (ii) operating any business or engaging in any activity conducted by the New
York Branch of NAB during the five years preceding the date hereof; 
 (iii) owning, managing or operating, or participating
in the ownership, management or operation of, any Competing Branch Bank with its main office and all of its branches solely outside the Company States; 

(iv) performing any act or conducting any business expressly required by any agreement related to the IPO; 

(v) acquiring the capital stock or other equity interests of a Person engaged in a Competing Business that would
otherwise constitute an exempt investment under Section (4)(c)(6) of the BHC Act; 
 (vi) making any investment
(or engaging in an activity related thereto) in a fiduciary, custodial or agency capacity and carried out, either directly or indirectly, on behalf of clients or other third party beneficiaries; 

(vii) engaging in any investment management or asset management activity or in any activity related to the provision of asset
management or investment management services, including those activities and services involving the use of mutual funds or private funds; 

(viii) providing any products and services as part of the conduct of MLC Limited and its Subsidiaries substantially as
comparable businesses are conducted in the United States; 
 (ix) owning or affiliating with, or conducting any other
activity prohibited under Section 6.8(a) with respect to, a person that conducts, either directly or indirectly, a Competing Business and that prior to the consummation of the transactions referred to in clause (A) or (B) below
was not an Affiliate of NAB or any of its Affiliates (any such person, together with all of its Affiliates, a “Competing Person”) if such ownership, affiliation or other activity is the result of (A) any merger, consolidation,
share exchange, sale or purchase of assets, scheme of arrangement or similar business combination involving NAB or any of its Affiliates with any Competing Person or (B) the acquisition of any Competing Person or any interests in or securities
of any Competing Person by NAB or any of its Affiliates, if, in the case of either (A) or (B), no more than 50% of the total consolidated revenues (including as revenues net interest income revenues with respect to a lending business) of such
Competing Person in the calendar year prior to such ownership, affiliation or other activity relates to a Competing Business operated in the Company States; 

(x) acquiring any equity securities or other assets in satisfaction of a debt previously contracted in a distressed or
troubled situation; 

  
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 (xi) making loans or providing other services to businesses that own, manage or
operate, or that participate in the ownership, management or operation of, a Competing Business; or 
 (xii) acting in the
ordinary course of their respective businesses, including without limitation dealing in any securities and acting in the course of trading, dealing, broking, margin lending, custodial, life insurance, funds management, investment planning, advisory
services, derivatives issuance and risk management and investment banking. 
 (c) From the date this Agreement becomes
effective until the two-year anniversary of the earlier of (1) the Non-Control Date and (2) the one year anniversary of the Less than Majority Holder Date, NAB shall not, and shall cause its Subsidiaries not to, directly or indirectly
solicit for employment or any similar arrangement or hire any officer or employee of the Company or any of its Subsidiaries; provided, however, that this Section 6.8(c) shall not apply to (i) any Person no longer
employed by the Company or any of its Subsidiaries, (ii) any general solicitations for employment through advertisements or other means not targeted at officers or employees of the Company or any of its Subsidiaries (and the hiring of any
Persons identified by such general solicitations), and (iii) any Person who independently approaches NAB or any of its Subsidiaries where neither NAB nor any of its Subsidiaries had solicited such Person for employment or any similar
arrangement in any manner prohibited by this Section 6.8(c). 
 (d) NAB agrees that (i) if any restraint
set forth in this Section 6.8 is unenforceable, illegal or void, that restraint is severed and the other restraints remain in force, (ii) if any restraint set forth in this Section 6.8 is void for being unreasonable, or
would be reasonable if part of the wording was deleted or the period of time was reduced, the restraints will apply with the modifications necessary to make them reasonable, (iii) each of the restraints set forth in this Section 6.8
goes no further than is reasonably necessary to protect the Company’s corporate legitimate business interests, (iv) adequate and sufficient consideration has been received for the restraints set forth in this Section 6.8,
(v) compliance with this Section 6.8 will not result in severe economic hardship for NAB, (vi) any breach by NAB of the restraints in Section 6.8 would lead to substantial loss to the Company and that the Company would not
have entered into this Agreement if NAB did not agree to this Section 6.8, and (vii) nothing in this Section 6.8 will be construed as preventing the Company from pursuing any and all remedies available to it for the
breach or threatened breach of this Section 6.8, including recovery of money damages or temporary or permanent injunctive relief. 

Article VII 

INDEMNIFICATION 

Section 7.1 Indemnification. 

(a) NAB hereby agrees to indemnify, defend and hold harmless the Company, its Subsidiaries and their respective directors,
officers, stockholders, partners, members, attorneys, accountants, agents, representatives and employees and their heirs, successors and 

  
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permitted assigns, each in their capacity as such, from, against and in respect of any and all Losses imposed on, sustained by, incurred or suffered by, or asserted against, any such Person,
whether in respect of third-party claims, claims between NAB and its Subsidiaries, on the one hand, and the Company and its subsidiaries, on the other hand, or otherwise, arising out of or as a result of (i) any breach by NAB or any of its
Subsidiaries of this Agreement and (ii) any and all liabilities of National Americas Investments, Inc., contingent or otherwise, that exist as of the day the merger of National Americas Investments, Inc. with and into the Company becomes
effective, other than any liabilities reflected on the balance sheet for National Americas Investments, Inc. as of August 30, 2014. 

(b) The Company hereby agrees to indemnify, defend and hold harmless the NAB, its Subsidiaries and their respective directors,
officers, stockholders, partners, members, attorneys, accountants, agents, representatives and employees and their heirs, successors and permitted assigns, each in their capacity as such, from, against and in respect of any and all Losses imposed
on, sustained by, incurred or suffered by, or asserted against, any such Person, whether in respect of third-party claims, claims between NAB and its Subsidiaries, on the one hand, and the Company and its subsidiaries, on the other hand, or
otherwise, arising out of or as a result of any breach by the Company or any of its Subsidiaries of this Agreement. 
 Section 7.2
Claims for Indemnification. 
 (a) Notice of Claim. Any Person who is claiming indemnification pursuant to the
provisions of Section 7.1 (the “Indemnified Person”) shall deliver a written notification to the Person to provide indemnification under this Agreement (the “Indemnifying Person”) of each
such claim for indemnification no later than 10 Business Days after such claim becomes known to the Indemnified Person, specifying the facts known to such Indemnified Person constituting the basis for, and the amount (if known) of (including
the basis of calculation of such amount), the claim asserted (a “Claim Notice”). Such written notice shall be accompanied by a copy of all papers served, if any, and any memoranda, recordings or other records of the
Indemnified Person relating to the claim. Failure of the Indemnified Person to give such notice or to give such notice in such form shall not relieve the Indemnifying Person from its obligations under this Agreement except to the extent that the
Indemnifying Person is actually and materially prejudiced by such failure. 
 (b) Defense and Settlement of
Third-Party Claims.  
 (i) The Indemnifying Person shall have 30 days (or such lesser number of days set forth
in the Claim Notice as may be required by court proceedings in the event of a litigated matter) after receipt of the Claim Notice (the “Notice Period”) to notify the Indemnified Person that it desires to assume the defense of the
Indemnified Person against any Third-Party Claim specified in such Claim Notice. In the event that the Indemnifying Person notifies the Indemnified Person within the Notice Period that it desires to defend the Indemnified Person against a
Third-Party Claim, the Indemnifying Person shall have the right to defend the Indemnified Person by appropriate proceedings and shall have the sole power to direct and control such defense at its expense. Once

  
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the Indemnifying Person has duly assumed the defense of such Third-Party Claim, the Indemnified Person shall have the right, but not the obligation, to participate in any such defense and to
employ separate counsel of its choosing. The Indemnified Person shall participate in any such defense at its expense (which expense shall not constitute a Loss) unless the Indemnifying Person and the Indemnified Person are both named parties to the
proceedings and the Indemnified Person shall have reasonably concluded, based on the written advice of counsel, that representation of both parties by the same counsel would be inappropriate due to actual or potential differing material interests
between them. The Indemnifying Person shall not, without the prior written consent of the Indemnified Person, settle, compromise or offer to settle or compromise any Third-Party Claim; provided, however, that no such prior written consent of the
Indemnified Person shall be required to any proposed settlement that involves only the payment of money by the Indemnifying Person, includes as an unconditional term thereof the granting by the person asserting such claim or bringing such action of
an unconditional release from liability to all Indemnified Parties with respect to such claim; such proposed settlement is not dispositive with respect to other claims that may be made by any Indemnified Person; no injunctive or equitable relief is
entered against any Indemnified Person; that the proposed settlement contains no requirement for a press release or other public statement that would likely have a negative impact on any Indemnified Person; and the proposed settlement does not
include any admission of culpability. 
 (ii) If the Indemnifying Person elects not to defend the Indemnified Person against
such Third-Party Claim, whether by not giving the Indemnified Person timely notice of its desire to so defend or otherwise, the Indemnified Person shall have the right but not the obligation to assume its own defense; it being
understood that the Indemnified Person’s right to indemnification for a Third-Party Claim shall not be adversely affected by assuming the defense of such Third-Party Claim. The Indemnified Person shall not settle a Third-Party Claim
without the consent of the Indemnifying Person and, if applicable, its respective insurer. 
 (iii) Each Party shall
cooperate, and shall cause its respective Representatives and Subsidiaries to corporate, with the other in order to ensure the proper and adequate defense of any such Third-Party Claim, including by providing access to relevant business records,
other documents and employees. Each Party shall use reasonable best efforts to avoid production of confidential information (consistent with Applicable Law), and to cause all communications among employees, counsel and other Persons representing any
party to such Third-Party Claim to be made so as to preserve any applicable attorney-client or work-product privilege. 

(c) Response to Claims Not Involving Third-Party Claims. In the event any Indemnifying Person receives a Claim Notice
from an Indemnified Person pursuant to Section 7.2(a) that does not involve a Third-Party Claim, the Indemnifying Person shall notify the Indemnified Person within 30 Business Days following its receipt of such notice whether the
Indemnifying Person disputes its liability to the Indemnified Person under this Article VII. 

  
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 Section 7.3 Indemnification Limitations. 

(a) Subject to the other provisions of this Article VII, each Indemnified Person shall act in good faith, and will make
the same decisions in the use of personnel and the incurring of expenses as it would make if it were engaged and acting entirely at its own cost and for its own account regarding the conduct of any proceedings or the taking of any action for which
indemnification may be sought. 
 (b) Each Indemnified Person shall use its commercially reasonable efforts to mitigate any
Loss that is subject to indemnification pursuant to the provisions of Section 7.1. In the event an Indemnified Person fails to so mitigate a Loss, the Indemnifying Person shall have no liability for any portion of such Loss that
reasonably could have been avoided had the Indemnified Person made such efforts. 
 (c) Upon making any indemnification
payment in respect of a Third-Party Claim, the Indemnifying Person will, to the extent of such payment, be subrogated to all rights of the Indemnified Person against the relevant third party in respect of the Loss to which the payment relates;
provided, however, that until the Indemnified Person recovers full payment for such Loss, any and all claims of the Indemnifying Person against any such third party on account of said payment are hereby made expressly subordinated and
subjected in right of payment to the Indemnified Person’s rights against such third party. Without limiting the generality of any other provision of this Agreement, each such Indemnified Person and Indemnifying Person will duly execute upon
request all instruments reasonably necessary to evidence and perfect the above-described subrogation and subordination rights. 

Section 7.4 Payments. The Indemnifying Person shall pay all amounts payable pursuant to this Article VII by wire
transfer of immediately available funds, promptly following receipt from an Indemnified Person of a bill, together with all accompanying reasonably detailed back-up documentation, for a Loss that is the subject of indemnification under this
Agreement, unless the Indemnifying Person in good faith disputes the Loss, in which event it shall so notify the Indemnified Person. In any event, the Indemnifying Person shall pay to the Indemnified Person, by wire transfer of immediately available
funds, the amount of any Loss for which the Indemnifying Person is liable under this Agreement no later than three Business Days following any Final Determination of any dispute with respect to such Loss finding the Indemnifying Person’s
liability therefor. Any Losses for which an Indemnified Person is entitled to indemnification or contribution under this Article VII shall be paid by the Indemnifying Person to the Indemnified Person as such Losses are incurred. 

Section 7.5 Investigation. The indemnity agreements contained in this Article VII shall remain operative and in full
force and effect, regardless of any investigation made by or on behalf of any Indemnified Person, any Indemnifying Person, or any of their respective officers, directors, stockholders or employees. 

  
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 Article VIII 

SETTLEMENT; DISPUTE RESOLUTION 

Section 8.1 Resolution Procedure. Prior to the initiation of legal proceedings, other than the proceedings referred to in
Section 8.4, each Party agrees to use its commercially reasonable efforts to resolve disputes under this Agreement by a negotiated resolution between the Parties or as provided for in this Article VIII. 

Section 8.2 Exchange Of Written Statements. In the event of a dispute under this Agreement, either Party may give a notice to the
other of a dispute. Not later than 30 days after such notice (or such later date as agreed by the Parties), unless the dispute has been resolved in the interim, NAB and the Company shall each submit to the other a written statement setting forth
their respective description of the dispute and of the positions of the Parties on such dispute and their respective recommended resolution and the reasons why such recommended resolution is fair and equitable in light of the terms and spirit of
this Agreement. Such statements represent part of a good-faith effort to resolve a dispute and as such, no statements prepared by any Party pursuant to this Article VIII may be introduced as evidence or used as an admission against interest
in any arbitral or judicial resolution of such dispute. 
 Section 8.3 Good-Faith Negotiations. After the simultaneous exchange
of such written statements, NAB and the Company shall promptly commence good-faith negotiations to resolve such dispute but without any obligation to resolve it. The negotiating meetings may be conducted by teleconference or in person, as the
Parties deem appropriate. If the Parties, acting reasonably and in good faith, are unable to resolve the dispute within 30 days following the commencement of negotiations, then either Party may commence legal proceedings in any court of competent
jurisdiction. 
 Section 8.4 Injunctive Relief. 

(a) The Parties recognize and acknowledge that in the event of a potential, anticipatory or actual breach of this Agreement,
it may be necessary or appropriate for the non-breaching Party to seek injunctive relief, if and to the extent legally available, in order to avoid harm or further harm to the non-breaching Party. If a Party desires injunctive relief, it may pursue
the same in any court of competent jurisdiction; provided, however, that, if granted, such injunctive relief shall apply only to prevent a breach or further breaches and shall remain in effect only so long as the court deems necessary
or appropriate to permit resolution of the underlying disputes in accordance with this Article VIII. Neither the seeking of injunctive relief nor the granting thereof is intended or shall result in the application of a substantive or
procedural law other than the applicable governing law pursuant to this Agreement. 
 (b) The Parties expressly recognize
and acknowledge that immediate, extensive and irreparable damage would result, that no adequate remedy at law would exist and that damages would be difficult to determine in the event that any provision of this Agreement is not performed in
accordance with its specific terms or is otherwise breached. Each Party further agrees that in the event of any action by the other Party for specific performance or injunctive relief, it will not assert that a remedy at law or other remedy would be
adequate or that specific performance or injunctive relief in respect of such breach or violation should not be available on the grounds that money damages are adequate or any other grounds. Neither Party shall be required to obtain or furnish any
bond or similar instrument in connection with or as a condition to obtaining or seeking any such remedy. 
 Section 8.5 Limitations
on Damages. Neither Party shall be liable or responsible for (i) any Losses that are not direct, actual damages or (ii) any consequential, punitive, special or speculative damages or lost profits, in each case, with respect to any
claim made under or in respect of this Agreement. 

  
 -35- 

 Article IX 

GENERAL PROVISIONS 

Section 9.1 Obligations Subject to Applicable Law. The obligations of each Party under this Agreement shall be subject to
Applicable Law, and, to the extent inconsistent therewith, the Parties shall adopt such modified arrangements as are as close as possible to the requirements of this Agreement while remaining compliant with Applicable Law, provided,
however, that the Company shall fully avail itself of all exemptions, phase-in provisions and other relief available under Applicable Law before any modified arrangements shall be adopted. 

Section 9.2 Notices. Unless otherwise provided in this Agreement, All notices, requests, demands and other communications required
hereunder shall be in writing and shall be deemed to have been duly given or made if delivered personally, sent by facsimile transmission confirmed in writing within two Business Days, confirmed electronic mail, or sent by prepaid overnight,
trackable courier service, as follows: 
 If to NAB, to: 

National Australia Bank Limited 

Pier 3 Level 4 
 800 Bourke
Street 
 Docklands, Victoria, Australia 3008 

Attention: HO Corporate Advisory Legal 

Facsimile: +61 1300 728 820 

Email: notices@nab.com.au 
 If
to the Company: 
 Great Western Bank 

100 North Phillips Avenue 

Sioux Falls, South Dakota 57104 

Attention: General Counsel 

E-mail: donald.straka@greatwesternbank.com 

Fax: (605) 373-3151 
 Any Party may change
the address or fax number to which such communications are to be sent to it by giving written notice of change of address to the other Parties in the manner provided above for giving notice. 

Section 9.3 Binding Effect; Assignment; No Third-Party Beneficiaries. This Agreement shall be binding upon and inure to the
benefit of the Parties and their respective successors and assigns. Except as expressly provided in this Agreement, this Agreement and all rights hereunder may not be assigned by any Party except by prior written consent of the other Parties, and
any purported assignment without such consent shall be null and void. The Parties intend that this Agreement shall not benefit or create any right or cause of action in or on behalf of any Person other than the Parties and their respective
Subsidiaries; provided that the provisions of Article VII shall inure to the benefit of each of the Indemnified Persons. 

  
 -36- 

 Section 9.4 Severability. The provisions of this Agreement are independent of and
separable from each other, and no provision shall be affected or rendered invalid or unenforceable by virtue of the fact that for any reason any other or others of them may be invalid or unenforceable in whole or in part. In the event that any one
or more of the provisions contained herein, or the application thereof in any circumstances, is held invalid, illegal or unenforceable in any respect for any reason, the Parties shall in good faith use reasonable best efforts to find and effect an
alternative means to achieve the same or substantially the same result as that contemplated by such provision. 
 Section 9.5 Entire
Agreement; Amendment. All schedules included with this Agreement shall be deemed to be incorporated into and made part of this Agreement. This Agreement, together with the Transitional Services Agreement, contains the entire agreement and
understanding between the Parties with respect to the subject matter hereof (and supersedes any prior agreements, arrangements or understandings between the Parties with respect to the subject matter hereof) and there are no agreements,
representations, or warranties with respect to the subject matter hereof which are not set forth in this Agreement. This Agreement may not be amended or revised except by a writing signed by the Parties. 

Section 9.6 Waiver. Any waiver, permit, consent or approval of any kind or character of any breach or default under this
Agreement, or any waiver of any provision or condition of this Agreement shall be effective only to the extent specifically set forth in writing. Notwithstanding any provision set forth in this Agreement, no Party shall be required to take any
action or refrain from taking any action that would cause it to violate any Applicable Law, statute, legal restriction, regulation, rule or order of any Governmental Authority. 

Section 9.7 Governing Law; Consent to Jurisdiction. The execution, interpretation, and performance of this Agreement shall be
governed by the laws of the State of New York without giving effect to any conflict of laws provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the law of any other jurisdiction other
than the State of New York. EACH PARTY HERETO, TO THE EXTENT IT MAY LAWFULLY DO SO, HEREBY EXCLUSIVELY SUBMITS TO THE JURISDICTION OF ANY COURT OF THE STATE OF NEW YORK LOCATED IN THE BOROUGH OF MANHATTAN IN NEW YORK CITY AND THE UNITED STATES
DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK, AS WELL AS TO THE JURISDICTION OF ALL COURTS FROM WHICH AN APPEAL MAY BE TAKEN OR OTHER REVIEW SOUGHT FROM THE AFORESAID COURTS, FOR THE PURPOSE OF ANY SUIT, ACTION, APPEAL OR OTHER PROCEEDING
UNDER OR WITH RESPECT TO THIS AGREEMENT OR ANY OF THE AGREEMENTS, INSTRUMENTS OR DOCUMENTS CONTEMPLATED HEREBY, AND EXPRESSLY WAIVES ANY AND ALL OBJECTIONS IT MAY HAVE AS TO VENUE IN ANY OF SUCH COURTS. 

Section 9.8 Waiver of Jury Trial. EACH PARTY HERETO HEREBY WAIVES TRIAL BY JURY IN ANY SUIT, ACTION, APPEAL, PROCEEDING OR
COUNTERCLAIM BROUGHT BY ANY OF THEM AGAINST THE OTHER ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT, OR ANY OTHER AGREEMENTS EXECUTED IN CONNECTION HEREWITH, OR THE ADMINISTRATION THEREOF OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREIN
OR THEREIN, 

  
 -37- 

 
AND NO PARTY TO THIS AGREEMENT SHALL SEEK A JURY TRIAL IN ANY SUCH LAWSUIT, PROCEEDING, COUNTERCLAIM, OR ANY OTHER LITIGATION PROCEDURE BASED UPON, OR ARISING OUT OF, THIS AGREEMENT OR ANY
RELATED INSTRUMENTS OR THE RELATIONSHIP BETWEEN THE PARTIES. NO PARTY WILL SEEK TO CONSOLIDATE ANY SUCH ACTION, IN WHICH A JURY TRIAL HAS BEEN WAIVED, WITH ANY OTHER ACTION IN WHICH A JURY TRIAL CANNOT BE OR HAS NOT BEEN WAIVED. THE PROVISIONS OF
THIS SECTION HAVE BEEN FULLY DISCUSSED BY THE PARTIES HERETO, AND THESE PROVISIONS SHALL BE SUBJECT TO NO EXCEPTIONS. NO PARTY HAS IN ANY WAY AGREED WITH OR REPRESENTED TO ANY OTHER PARTY THAT THE PROVISIONS OF THIS SECTION WILL NOT BE FULLY
ENFORCED IN ALL INSTANCES. 
 Section 9.9 Counterparts. This Agreement may be executed in any number of counterparts, each of
which shall be deemed to be an original as against any Party whose signature appears thereon, and all of which shall together constitute one and the same instrument. This Agreement shall become binding when counterparts, individually or taken
together, shall bear the signatures of all of the Parties reflected hereon as the signatories. The execution and delivery of this Agreement may be effected by facsimile or any other electronic means such as “.pdf” or “.tiff”
files. 
 Section 9.10 Further Assurances. Each Party hereto shall, on notice of request from any other Party hereto, take such
further action not specifically required hereby at the expense of the requesting Party, as the requesting Party may reasonably request for the implementation of the transactions contemplated hereby. 

Section 9.11 Term; Survival. The covenants, obligations and other agreements contained in this Agreement shall continue until such
time as they are fully performed or satisfied in accordance with their terms, or are no longer required to be performed or satisfied; provided that no covenant, obligation or other agreement shall be considered to be performed or satisfied to
the extent of any breach of such covenant, obligation or other agreement. 

  
 -38- 

 Section 9.12 Subsidiary and Affiliate Action. Wherever a Party has an obligation
under this Agreement to “cause” a Subsidiary or Affiliate of such Party or any such Subsidiary’s or Affiliate’s officers, directors, management or employees to take, or refrain from taking, any action, or such action that may be
necessary to accomplish the purposes of this Agreement, such obligation of such Party shall be deemed to include an undertaking on the part of such Party to cause such Subsidiary or Affiliate to take such necessary action. Wherever this Agreement
provides that a Subsidiary or Affiliate of a Party has an obligation to act or refrain from taking any action, such party shall be deemed to have an obligation under this Agreement to cause such Subsidiary or Affiliate, or any such Subsidiary’s
or Affiliate’s officers, directors, management or employees, to take, or refrain from taking, any action, or such action as may be necessary to accomplish the purposes of this Agreement. To the extent necessary or appropriate to give meaning or
effect to the provisions of this Agreement or to accomplish the purposes of this Agreement, NAB and the Company, as the case may be, shall be deemed to have an obligation under this Agreement to cause any Subsidiary thereof to take, or refrain from
taking, any action, and to cause such Subsidiary’s officers, directors, management or employees, to take, or refrain from taking, any action otherwise contemplated herein. Any failure by an Affiliate of NAB or the Company to act or refrain from
taking any action contemplated by this Agreement shall be deemed to be a breach of this Agreement by NAB or the Company, respectively. 

Section 9.13 Expenses. Except as otherwise expressly provided in this Agreement, each Party will bear all expenses incurred by it
in connection with the performance of its obligations under this Agreement. 
 Section 9.14 Conditions Precedent. The provisions
of this Agreement will only take effect upon the Consummation of the IPO and only if the IPO is consummated by [—], 2014 (or such later date as may be agreed to in writing by the Parties). 

[Signature Page Follows] 

  
 -39- 

 IN WITNESS WHEREOF, the Parties have caused this Stockholder Agreement to be executed and
delivered as of the date first above written. 
  

			
	NATIONAL AUSTRALIA BANK LIMITED
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	GREAT WESTERN BANCORP, INC.
		
	By:	 	  

	Name:	 	
	Title:	 	

 [Signature Page to Stockholder Agreement] 

 Schedule 2.1(f) 

Lead Director Responsibilities 

As provided in Section 2.1(f), in circumstances in which the non-management Directors meet without any management present, the
Lead Director shall preside over such meetings of the Board of Directors. When the Chairperson of the Board of Directors is absent, the Lead Director shall preside over meetings of the Board of Directors. The Lead Director shall also have the
authority: 
  

	 	•	 	To call meetings of the Independent Directors; 

  

	 	•	 	To consult on and approve Board of Directors meeting agendas; 

  

	 	•	 	To consult and approve Board of Directors meeting schedules to ensure there is sufficient time for discussion of all agenda items; 

  

	 	•	 	Together with the chair of the compensation committee of the Board of Directors, to coordinate the evaluation of the performance of the CEO by the non-management Directors; 

 

	 	•	 	To serve as liaison between the non-management members of the Board of Directors and the Chairperson of the Board of Directors, and as a contact person to facilitate communications by the Company’s employees,
stockholders and others with the non-management members of the Board of Directors; and 

  

	 	•	 	To review the quality, quantity, appropriateness and timeliness of information provided to the Board of Directors. 

 Schedule 4.6(b) 

Public Reporting Protocol Prior to Less Than Majority Holder Date 

 

					
	 Item / Principle
	  	 Principal Contact /

Addressee
	  	 Lead Time

	The Board of Directors has oversight and sign-off on communications strategy, timing and content, any significant changes to which will be reported to NAB.	  	The Heads of Corporate Communications, Investor Relations and other functions of the Company to contact Head of Group Media of NAB or other relevant NAB personnel	  	As needed
			
	Use reasonable best efforts to inform NAB timely and adequately of any development / information that may be considered (i) price sensitive for NAB or (ii) may otherwise have a significant adverse effect on NAB, its
financial condition or reputation so that NAB can issue a press release, should NAB deem it necessary.	  	The Head of Corporate Communications of the Company to contact EGM Investor Relations, Head of Corporate Advisory Legal and Head of Group Media of NAB	  	At least one week in advance to the extent practicable and reasonable
			
	Use reasonable best efforts to inform NAB timely and adequately of considerations, strategy, content and timing of Company press releases.	  	The Head of Corporate Communications of the Company to contact the Head of Group Media of NAB	  	At least one week in advance to the extent practicable and reasonable
			
	Use reasonable best efforts to provide any internal communications that could reasonably be considered material to NAB.	  	The Head of Corporate Communications of the Company to contact the Head of Group Media of NAB	  	At least one week in advance to the extent practicable and reasonableEX-10.2

 Exhibit 10.2 

FORM OF 
 TRANSITIONAL
SERVICES AGREEMENT 
 Transitional Services Agreement, dated [—], 2014 (this
“Agreement”), between National Australia Bank Limited, a company incorporated under the laws of the Commonwealth of Australia (“NAB”), and Great Western Bancorp, Inc., a Delaware corporation
(“GWB”). 
 RECITALS 

A. GWB is an indirect, wholly owned subsidiary of NAB, and GWB and its Subsidiaries rely on NAB and its Subsidiaries for the provision of
certain services. 
 B. NAB intends to divest itself of its ownership interest in GWB and, in connection therewith, a subsidiary of NAB
intends to sell shares of common stock, par value $0.01 per share, of GWB representing approximately [—]% of the outstanding common stock of GWB as of the date hereof in GWB’s initial public
offering registered with the U.S. Securities and Exchange Commission on Form S-1 (the “IPO”). 
 C. In connection with such
divestiture, GWB requires certain services, as specified and on the terms contained in this Agreement, to be provided to it and its Subsidiaries on a transitional basis on and following the effective date of this Agreement. NAB has agreed to provide
or procure the provision of these Services on the terms of this Agreement. 
 D. In addition, GWB requires assistance from NAB in
transitioning its business off the Services during the term of this Agreement. NAB has agreed to provide or procure the provision such assistance as more fully described in this Agreement. 

NOW, THEREFORE, in consideration of the mutual covenants and agreements herein contained
and other good and valid consideration, the receipt and sufficiency of which are hereby acknowledged, the parties to this Agreement hereby agree as follows: 

Article I 
 DEFINITIONS

 Section 1.1 Definitions. Capitalized terms used in this Agreement shall have the meanings assigned below: 

“Accessing Party” has the meaning set forth in Section 7.2(a). 

“Agreement” has the meaning set forth in the Preamble. 

“Applicable Law” means any law (including common law), statute, regulation, rule, executive order, ordinance,
judgment, ruling, published regulatory policy or guideline, injunction, consent, order, exemption, license, approval or permit enacted, issued, promulgated, adjudged, entered or enforced by a Governmental Authority. 

 “Business Day” means any day other than a Saturday, Sunday or
day on which banks in New York, New York, Sioux Falls, South Dakota or Melbourne, Australia are authorized or required by Applicable Law to close. 

“Claim Notice” has the meaning set forth in Section 5.3(a). 

“Contracting Party” has the meaning set forth in Section 2.5(b). 

“Control” means, with respect to any Person, direct or indirect ownership or power to vote 25% or more of any
class of voting securities of such Person, control in any manner the election of a majority of the directors or trustees of such Person, or the direct or indirect possession of the ability to exercise a controlling influence over the management or
policies of such Person. 
 “Disabling Procedures” has the meaning set forth in Section 7.2(b).

 “Disclosing Party” has the meaning set forth in Section 7.2(a). 

“Effective Date Form” means, in relation to any Service, if a service substantially equivalent to such Service
was provided to GWB or any of its Subsidiaries in the twelve-month period prior to the date hereof by NAB or any of its Subsidiaries, the same form in which such service was last provided prior to the date hereof. For purposes of this definition,
“form” includes the configuration, version, patch levels and other implementation specific details of any relevant software and systems. 

“Effective Date Standard” means, in relation to any Service, if a service substantially equivalent to such
Service was provided to GWB or any of its Subsidiaries in the twelve-month period prior to the date hereof by NAB or any of its Subsidiaries, the overall standards of quality and availability at which such service was then provided during those
preceding twelve months (or the portion thereof during which such service was provided). 
 “Effective Date
Volume” means, in relation to any Service, if a service substantially equivalent to such Service was provided to GWB or any of its Subsidiaries in the twelve-month period prior to the date hereof by NAB or any of its Subsidiaries, the
average (subject to seasonal fluctuations) amount, quantity or volume at which that service was then provided during those preceding twelve months (or the portion thereof during which such service was provided). Notwithstanding the foregoing,
Effective Date Volume shall include any increase in volume reasonably attributable to organic growth in the applicable Service Recipient’s business (i.e., growth that is not the result of the acquisition of a business or shares in a
business) or any increase in volume agreed by the Parties. 
 “Event of Default” means, with respect to any
Person, the occurrence of any of the following: 
 (i) Such Person commences any proceeding under any bankruptcy,
reorganization, dissolution or liquidation law or statute of any jurisdiction 

  
 -2- 

 
whether now or hereafter in effect or such Person has had any such petition or application filed or any such proceeding commenced against it after the date of this Agreement in which an order for
relief is entered or an adjudication or appointment is made and which remains un-dismissed for a period of 60 days or more; 

(ii) Any Governmental Authority appoints a trustee, conservator or receiver for all or a substantial part of the property of
such Person; 
 (iii) Such Person makes an assignment for the benefit of creditors, or makes an admission of inability to pay
its debts generally as they become due; or 
 (iv) Such Person breaches, in any material respect, any of its material
obligations, representations or warranties contained in this Agreement, which shall include, with respect to GWB, the payment of any undisputed amounts owing to NAB under this Agreement. 

“Final Determination” means, with respect to a dispute as to indemnification for a Loss under this Agreement,
(i) a written agreement between the parties to such dispute resolving such dispute, (ii) a final and non-appealable order or judgment entered by a court of competent jurisdiction resolving such dispute or (iii) a final non-appealable
determination rendered by an arbitration or like panel to which the parties submitted such dispute that resolves such dispute. 

“Governmental Authority” means any national, federal, state, municipal, local, territorial, domestic, foreign
or other government or any department, commission, board, bureau, agency, regulatory authority or instrumentality thereof, or any court, judicial, administrative or arbitral body, public or private tribunal or self-regulatory organization. 

“GWB” has the meaning set forth in the Preamble. 

“Indemnified Person” has the meaning set forth in Section 5.3(a). 

“Indemnifying Person” has the meaning set forth in Section 5.3(a). 

“Intellectual Property” means, in any and all jurisdictions throughout the world, any (i) patent rights,
including all patents, pending patent applications (including all provisional applications, substitutions, continuations, continuations-in-part, divisions, renewals, and all patents granted thereon), and foreign counterparts of any of the foregoing;
(ii) copyrights, mask works, and all registrations thereof and applications therefor; (iii) Trademarks; (iv) domain names and uniform resource locators associated with the Internet, including registrations thereof; and (v) rights
with respect to information and materials not generally known to the public and from which independent economic value is derived from such information and materials not being generally known to the public, including trade secrets and other
confidential and proprietary information, including rights to limit the use or disclosure thereof by any Person. 

  
 -3- 

 “IPO” has the meaning set forth in the Recitals. 

“Loss” means any damages, losses, charges, liabilities, claims, demands, actions, suits, proceedings,
payments, judgments, settlements, assessments, deficiencies, interest, penalties, and costs and expenses (including removal costs, remediation costs, closure costs, fines, penalties, reasonable attorneys’ fees and reasonable out of pocket
disbursements). 
 “NAB” has the meaning set forth in the Preamble. 

“Non-Contracting Party” has the meaning set forth in Section 2.5(b). 

“Notice Period” has the meaning set forth in Section 5.3(b)(i). 

“Party” means either GWB or NAB. 

“Person” means any individual, sole proprietorship, partnership, limited liability company, joint venture,
trust, incorporate organization, association, corporation, institution, public benefit corporation, Governmental Authority or any other entity. 

“Personnel” means, with respect to any Service Provider, the employees and agents of such Service Provider who
are assigned to perform any Service provided by such Service Provider pursuant to this Agreement. 
 “Replacement
Service” has the meaning set forth in Section 2.2. 
 “Representatives” means, with
respect to any Person, any officer, director, employee, advisor, agent or representative of such Person, or anyone acting on behalf of them or such Person. 

“Service Coordinator” has the meaning set forth in Section 2.4. 

“Service IP” has the meaning set forth in Section 6.2(a). 

“Service Provider” means, with respect to any Service, NAB or any of its Subsidiaries responsible for
providing such Service. 
 “Service Recipient” means, with respect to any Service, GWB or any of its
Subsidiaries receiving such Service. 
 “Service Records” means, with respect to any Service, all records,
data, files and other information received or generated for the benefit of the applicable Service Recipient in connection with the provision of such Service. 

“Service Term” means, with respect to any Service, the period beginning on the effective date of this
Agreement and continuing for the duration set forth on Exhibit A, as amended from time to time, and any extension to such duration in accordance with Article IV. 

  
 -4- 

 “Services” means the services and other support set forth on
Exhibit A, as amended from time to time, provided by one or more Service Providers, in each case (i) in accordance with the terms and conditions set forth in this Agreement and (ii) other than any Service which is terminated
pursuant to this Agreement. 
 “Stockholder Agreement” means the Stockholder Agreement, dated the date
hereof, between NAB and GWB. 
 “Subsidiary” means, with respect to any Person, any other Person which
Controls such Person; provided that none of GWB and its Subsidiaries shall be considered Subsidiaries of NAB or any of NAB’s Subsidiaries for purposes of this Agreement. 

“Systems” has the meaning set forth in Section 7.2(a). 

“Tax” means any and all U.S. federal, state, and local taxes, non U.S. taxes, and other levies, fees, imposts,
duties, tariffs and other charges in the nature of tax, together with any interest, penalties or additions imposed in connection therewith or with respect thereto, imposed by any Governmental Authority or political subdivision thereof, including
taxes imposed on, or measured by, income, franchise, profits or gross receipts, and also alternative minimum, add-on minimum, ad valorem, value added, sales, use, service, real or personal property, capital stock, license, registration, documentary,
environmental, disability, payroll, withholding, employment, social security, workers’ compensation, unemployment compensation, utility, severance, production, excise, stamp, occupation, premium, windfall profits, transfer and gains taxes and
customs duties. 
 “Technology” means tangible embodiments, whether in electronic, written or other media,
of technology, including inventions, ideas, designs, documentation (such as bill of materials, build instructions, test reports and invention disclosure forms), schematics, layouts, reports, algorithms, routines, software (including source code and
object code), data, databases, lab notebooks, equipment, processes, prototypes and devices. 
 “Third-Party
Claim” means any claim relating to a Loss by any Person who is not, and is not a Subsidiary of, a Party. 

“Third-Party IP” has the meaning set forth in Section 6.2(b). 

“Third-Party Provider” has the meaning set forth in Section 2.5(a). 

“Trademarks” means trademarks, service marks, logos and design marks, trade dress, trade names, and brand
names, together with all goodwill associated with any of the foregoing, and all registrations thereof and applications therefor. 

  
 -5- 

 Section 1.2 Interpretation. 

(a) Unless the context otherwise requires: 

(i) References contained in this Agreement to the Preamble, Recitals and to specific Articles, Sections, Subsections or
Exhibits shall refer, respectively, to the Preamble, Recitals, Articles, Sections, Subsections or Exhibits of this Agreement; 

(ii) References to any agreement or other document are to such agreement or document as amended, modified, supplemented or
replaced from time to time; 
 (iii) References to any statute or statutory provision include all rules and regulations
promulgated pursuant to such statute or statutory provision, in each case as such statute, statutory provision, rules or regulations may be amended, modified, supplemented or replaced from time to time; 

(iv) References to any Governmental Authority include any successor to such Governmental Authority; 

(v) Terms defined in the singular have a comparable meaning when used in the plural, and vice versa; 

(vi) The words “hereof,” “herein,” and “hereunder” and words of similar import, when used in this
Agreement, shall refer to this Agreement as a whole and not to any particular provision of this Agreement; 
 (vii) The terms
“Dollars” and “$” mean U.S. Dollars; and 
 (viii) Wherever the word “include,”
“includes,” or “including” is used in this Agreement, it shall be deemed to be followed by the words “without limitation.” 

(b) In the event of any inconsistency between this Agreement and any Exhibit hereto, the terms of such Exhibit shall prevail.

 (c) The headings contained in this Agreement are for reference purposes only and do not limit or otherwise affect any of
the provisions of this Agreement. 
 (d) The Parties have participated jointly in the negotiation and drafting of this
Agreement. In the event of an ambiguity or a question of intent or interpretation, this Agreement shall be construed as if drafted jointly by the Parties, and no presumption or burden of proof shall arise favoring or disfavoring any Party by virtue
of the authorship of any provision of this Agreement. 

  
 -6- 

 (e) In this Agreement, any provision which applies “until” a specified
date shall apply on such specified date, and shall cease to apply on the date immediately following such specified date. 
 Article II

 SERVICES AND PROCEDURES 

Section 2.1 Provision of Services. 

(a) Upon the terms and subject to the conditions contained in this Agreement, NAB shall provide, or shall cause one or more of
its Subsidiaries to provide, the Services to each applicable Service Recipient. Each Party shall, and shall cause its Subsidiaries to, use their respective commercially reasonable efforts to cooperate with the other Party and such other Party’s
Subsidiaries in all matters necessary to the provision of Services under this Agreement. Except as otherwise set forth in Exhibit A, any decision as to which entity will be a Service Provider will be made by NAB (in its sole discretion),
and any decision as to which entity will be a Service Recipient will be made by GWB (in its sole discretion). 
 Section 2.2
Replacement Services. If NAB and its Subsidiaries are (i) unable to provide any Service for any reason outside NAB’s control or (ii) excused from providing any Service by reason of Section 2.3(b), NAB shall use its,
or shall cause its Subsidiaries to use their respective, commercially reasonable efforts to provide to the applicable Service Recipient substantially equivalent services and support in accordance with the terms of this Agreement (such service and
support, a “Replacement Service”). Any Replacement Service provided pursuant to this Section 2.2 shall be considered a Service for all purposes of this Agreement, and the Parties shall amend Exhibit A as
appropriate to include the terms of any such Replacement Service. 
 Section 2.3 Standard of Performance; Scope of Service. 

(a) Except as explicitly set forth in Exhibit A, each Service Provider shall provide each applicable Service (i) in
good faith, in a professional, timely and workmanlike manner, and with reasonable care, and (ii) where applicable, substantially in the Effective Date Form, at the Effective Date Standard and up to no more than the Effective Date Volume. 

(b) Notwithstanding anything to the contrary contained in this Agreement, NAB shall not be obligated to provide, or cause any
Service Provider to provide, any Service to the extent the provision of such Service would violate (i) any agreement or license with a third party to which NAB or any of its Subsidiaries is subject as of the date of this Agreement or
(ii) any Applicable Law. NAB shall use its commercially reasonable efforts to make or obtain any approvals, agreements, permits, consents, waivers and licenses from any third parties that are necessary to permit any affiliated Service Provider
to provide the applicable Services under this Agreement; provided that such Party shall not be obligated to incur any cost or expense in connection with obtaining any such approvals, agreements, permits, consents, waivers and licenses. 

Section 2.4 Service Coordinator. In order to monitor, coordinate and facilitate implementation of the terms and conditions of this
Agreement, each Party shall nominate a 

  
 -7- 

 
representative to act as the contact person for the provision of the Services (each such representative, a “Service Coordinator”). The Service Coordinators will meet as
reasonably necessary to carry out the terms and conditions of this Agreement, but no less than once per quarter during the term of this Agreement, to discuss any matters relating to this Agreement and to monitor the progress of GWB’s migration
planning pursuant to Section 2.9. Each Party shall have the right at any time, and from time to time, to replace its Service Coordinator by advising the other Party in writing of such replacement. The Parties agree that the Service
Coordinators will be the initial point of contact for each Party responsible for monitoring and coordinating the provision and receipt of Services under this Agreement. Each Party may treat an act of the Service Coordinator nominated by the other
Party as an act of and authorized by the other Party without inquiring behind such act or ascertaining whether such Service Coordinator had authority to take such act. 

Section 2.5 Third-Party Providers. 

(a) Each Service Provider may use one or more third-party service providers (each, a “Third-Party Provider”)
to provide the applicable Services under this Agreement with respect to and to the extent (A) such Services were outsourced or subcontracted prior to the effective date of this Agreement or (B) such Services, or substantially similar
services, are outsourced or subcontracted by NAB and its Subsidiaries after the effective date of this Agreement in connection with the operation of one or more of their respective business lines or divisions. Notwithstanding anything in this
Agreement to the contrary, (i) each Service Provider shall cause any Third-Party Providers performing Services on such Service Provider’s behalf to adhere to the terms and conditions of this Agreement in performing such Services;
(ii) each Service Provider shall be responsible for any breach of the terms of this Agreement by any Third-Party Provider performing Services on such Service Provider’s behalf; and (iii) NAB shall be GWB’s sole point of contact
regarding the Services provided by any Third-Party Provider, including with respect to payment. 
 (b) If, during the term of
this Agreement, any agreement between any Service Provider (the “Contracting Party”) and a Third-Party Provider pursuant to which Services are provided to a Service Recipient under this Agreement is terminated or not renewed, GWB
(the Non-Contracting Party”) shall use its, and shall cause its Subsidiaries to use their, commercially reasonable efforts to secure an agreement with such Third-Party Provider or with another third-party service provider for the
provision of such Service independent of this Agreement; provided that if the Non-Contracting Party determines in good faith that it would have an adverse impact on the quality or continuous availability of such Service or other Services if
the Non-Contracting Party were to secure such an agreement at the time of the termination or non-renewal, the Parties shall reasonably cooperate to identify an alternative solution. In any of the scenarios described in the immediately preceding
sentence, the Contracting Party will utilize commercially reasonable efforts to (i) minimize any service disruption in connection with obtaining such services, (ii) assist the Non-Contracting Party in obtaining a quality of service
reasonably requested by the Non-Contracting Party and (iii) minimize the cost to the Non-Contracting Party of obtaining such services, provided, that the Contracting Party shall not be obligated to incur any cost or expense in connection
with any of clauses (i), (ii) or (iii). If the Non-Contracting Party enters into an agreement with a Third-Party Provider for the provision of any Service as a result of this Section 2.5(b), the

  
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provision of such Service under this Agreement shall be immediately terminated upon the commencement of the provision of the relevant services under such agreement with a third-party service
provider. The Contracting Party shall provide the Non-Contracting Party with notice (1) no less than 90 days prior to the scheduled termination date of any agreement with a Third Party Provider pursuant to which Services are provided to a
Service Recipient under this Agreement and (2) immediately after any material breach of any such agreement. Any notice delivered pursuant to Section 2.5(b)(2) shall, to the extent practicable, include a detailed description of the
breach, the implications of such breach on the provision of any Services, and the Contracting Party’s planned course of action in response to such breach. 

(c) Each Service Provider shall continue to manage its relationships with any Third Party Provider with the same standard of
care as if the Third Party Provider were supporting such Service Provider’s own businesses. 
 Section 2.6 Service
Provider’s Employees. 
 (a) Each Service Provider shall be responsible for selecting and supervising in good faith
the Personnel who will perform any particular Service and performing all administrative support with respect to such Personnel, including maintaining and adjusting the compensation structure and the workload balancing of such Personnel. Each Service
Provider shall be responsible for ensuring that the Personnel it selects to perform Services hereunder have all requisite licenses and qualifications required to render such Services. 

(b) No provision of this Agreement is intended or shall be deemed to have the effect of placing the management or policies of
any Service Recipient under the control or direction of any Service Provider, or vice versa, including the management of any Personnel of any Service Provider. 

Section 2.7 Availability of Information and Records; Audit. 

(a) Subject to Article VII, GWB shall, or shall cause its Subsidiaries to, (i) make available, subject to
Applicable Law and on a timely basis, to each Service Provider all information reasonably requested by such Service Provider to enable such Service Provider to provide any of the applicable Services and (ii) provide such Service Provider with
reasonable access to the applicable Service Recipient’s premises and systems to the extent necessary for purposes of providing the applicable Services. 

(b) During the term of this Agreement with respect to any particular Service, in the event that a Service Provider is required
to maintain Service Records under Applicable Law, it shall maintain such Service Records in compliance with Applicable Law in respect of the Service provided. NAB shall, or shall cause its Subsidiaries to, make available, subject to Applicable Law
and within 30 days of receipt of any Service Recipient’s request or such shorter period as may be required by Applicable Law, access to all available Service Records relating to the provisions of any Services to a Service Recipient. 

(c) Upon reasonable advance notice, GWB shall have the right, at its sole cost and expense, to review and audit NAB’s
compliance with this Agreement and the systems and procedures employed by any Service Provider in providing the Services. GWB shall not be 

  
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entitled to conduct more than one audit during any twelve consecutive month period, except for audits in response to requests by a Governmental Authority or, to the extent relevant to any
internal investigation, internal or external audit, GWB’s General Counsel or any committee of the board of directors of GWB. Any audit conducted pursuant to this Section 2.7(c) shall be conducted during normal business hours, shall
employ reasonable procedures and methods as necessary and appropriate in the circumstances and shall not unreasonably interfere with relevant Service Provider’s normal business operations. NAB shall use its commercially reasonable efforts, and
cause each Service Provider to use commercially reasonable efforts, to facilitate any audit conducted by GWB pursuant to this Section 2.7(c); provided that nothing shall require NAB or its Subsidiaries to provide any information
or records to the extent (i) such provision would be prohibited by contract or Applicable Law or (ii) such information or records are legally privileged. In coordination with GWB, each applicable Service Provider shall use its commercially
reasonable efforts to remedy in a commercially reasonable timeframe any material deficiencies determined by any audit conducted pursuant to this Section 2.7(c). Each Party shall bear its own costs with respect to any audits conducted
pursuant to this Section 2.7(c). 
 Section 2.8 Limited Warranty. Except as otherwise expressly set forth in this
Agreement, (a) NAB specifically disclaims all warranties of any kind, express or implied, arising out of or related to this Agreement, including any implied warranties of merchantability and fitness for a particular purpose, with respect to the
Services, (b) NAB makes no representations or warranties as to the quality, suitability or adequacy of the Services provided by NAB and its Subsidiaries for any purpose or use, and (c) no information or description concerning the Services,
whether written or oral, shall in any way alter the Services to be provided under this Agreement, including the scope, level of service or other attributes with respect to any Service. 

Section 2.9 Transition Support. 

(a) Within 60 days following the effective date of this Agreement or any later date agreed by the Parties, the Parties will
work together in good faith to mutually agree upon written migration plans for each of the Services addressing (i) the steps the Parties shall take to operate independently of one another or otherwise replace or migrate away from the Services,
(ii) any inter-dependence between the steps in any of the migration plans, (iii) timelines for conclusion of these steps and separation activities and (iv) any additional reasonable assistance either Party requires from the other in
connection with completion of separation activities. The Parties agree to reasonably cooperate in good faith to revise the written migration plans as necessary based on changes in circumstances during the term of this Agreement. 

(b) Each Service Provider shall (i) reasonably cooperate in good faith to facilitate each applicable Service Recipient
operating independently of or otherwise replacing or migrating away from each Service and (ii) utilize commercially reasonable efforts to minimize (1) any disruption in connection with the receipt of Services, (2) any quality
degradation in connection with the Services and (3) any cost to the applicable Service Recipient’s independent operation or replacement or migration away from each Service; provided that each applicable Service Provider shall not be
obligated to incur any out-of-pocket cost or expense in connection with any of the actions taken pursuant to this Section 2.9(b). 

  
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 (c) Promptly after the termination of any Service in accordance with this
Agreement, the applicable Service Provider shall, subject to Applicable Law and at the applicable Service Recipient’s expense, use its commercially reasonable efforts to transfer all requested and relevant data concerning such Service (if any)
to the applicable Service Recipient, or such Service Recipient’s third party designee, and to cooperate in the conversion of any and all such data from Service Provider’s systems to those of the Service Recipient, or such Service
Recipient’s third party designee. In addition, if reasonably requested by the applicable Service Recipient, the applicable Service Provider shall deliver to such Service Recipient as promptly as practicable (but in no event more than 45 days
after such request) all available Service Records related to such Service; provided, however, that the applicable Service Provider shall have the right to retain an archival copy of such records to the extent required by Applicable Law
or for the purpose of responding to regulatory requests or intraparty claims. 
 Section 2.10 Exclusivity. This Agreement is not
exclusive. GWB shall be entitled to purchase the same or similar Services from any third party or may elect to internally provide any of the Services. 

Article III 
 FEES AND
PAYMENTS 
 Section 3.1 Fees for Services. 

(a) As consideration for each of the Services, GWB shall pay to NAB the corresponding amount specified for such Service in
Exhibit A. The Parties shall negotiate in good faith to establish the consideration to be paid in connection with any Replacement Service, which consideration shall at a minimum reimburse the applicable Service Provider for all costs incurred
by the Service Provider in connection with the provision of such Replacement Service. 
 (b) GWB agrees to pay all costs
charged pursuant to this Agreement for Services delivered during the term of this Agreement. Within 10 days after the end of each month, NAB will provide GWB with an invoice for the fees and expenses payable for such month and identifying the fees
and expenses of each Service Provider with respect to such month. Within 5 Business Days after receipt of each invoice, GWB will pay to NAB all invoiced amounts with respect to the immediately preceding month; provided that GWB shall not be
required to pay any invoiced amount that GWB contests in good faith by giving written notice to NAB of such dispute on or prior to the applicable payment due date. As soon as reasonably practicable after receipt of any request from GWB, the
applicable Service Provider shall provide GWB with data and documentation supporting the calculation of any invoiced amounts contested by GWB for the purpose of verifying the accuracy of such calculation and such further documentation and
information relating to the calculation of such invoiced amounts as GWB may reasonably request. The Parties shall attempt to resolve any disputes relating to an invoiced amount in accordance with the procedures set forth in Article VIII. In
the event such dispute is resolved, GWB shall pay any required amount to NAB within 5 Business Days after the date such resolution occurs. 

  
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 (c) For the avoidance of doubt, NAB may include recoverable costs and expenses,
including fees for Services provided pursuant to this Agreement, incurred in any prior month in an invoice relating to any future month (without double-counting). 

(d) All payments made pursuant to this Section 3.1 shall be made in U.S. dollars by wire transfer to an account
designated by NAB in advance in writing from time to time. Amounts payable under this Section 3.1 shall accrue interest at a rate of 1% over the prime interest rate published in The Wall Street Journal on the due date beginning on
the fifth day after such amount is due for payment until the date of actual payment. 
 Section 3.2 Capital Expenditures. Other
than where contemplated by this Agreement, neither NAB nor any Service Provider shall be required to incur any capital expenditure with respect to the provision of any Service. In the event the Parties agree to any capital expenditures with respect
to the provision of any Services, NAB shall include any such capital expenditures in the invoice for Services prepared pursuant to Section 3.1 for the month in which such capital expenditures are incurred. 

Section 3.3 No Set-Off; Netting. Neither Party nor any of their respective Subsidiaries shall have any right of set-off or any
other similar rights with respect to any amounts owed pursuant to this Agreement or any other amounts claimed to be owed and arising out of any other agreements between the Parties or any of their respective Subsidiaries. 

Section 3.4 Taxes. 

(a) Notwithstanding anything in this Agreement to the contrary, the Parties’ respective responsibilities for Taxes arising
under or in connection with this Agreement shall be as set forth in this Section 3.4. 
 (b) Each Party shall be
responsible for: 
 (i) any personal property Taxes on property it uses, regardless of whether such property is owned or
leased; 
 (ii) franchise and privilege Taxes on its business; 

(iii) Taxes based on its net income or gross receipts; and 

(iv) Taxes based on the employment or wages of its employees, including FICA, Medicare, unemployment, worker’s
compensation and other similar Taxes. 
 (c) Each Service Provider shall be responsible for any sales, use, excise,
value-added, services, consumption and other Taxes payable by such Service Provider on the goods or services used or consumed by such Service Provider in providing the Services. 

  
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 (d) Each Service Recipient shall be responsible for any sales, use, excise,
value-added, services, consumption and other Taxes that are assessed on the provision of the any particular Service to such Service Recipient. 

(e) Each Service Recipient will make all payments to the Service Provider under this Agreement without deduction or withholding
for Taxes except to the extent that any such deduction or withholding is required by Applicable Law in effect at the time of payment. Any tax required to be withheld on amounts payable under this Agreement will promptly be paid by the Service
Recipient to the appropriate Governmental Authority, and the Service Recipient will furnish the Service Provider with proof of payment of such Tax. If a Service Recipient is required under Applicable Law to withhold any Tax from any payment made
pursuant to this Agreement, the amount of the payment will be increased such that the Service Provider receives the full amount due hereunder as if there was no withholding Tax. The Parties will cooperate with respect to all documentation required
by any Governmental Authority or reasonably requested by the Service Recipient to secure a reduction in the rate of applicable withholding Taxes. 

Article IV 
 TERM AND
TERMINATION 
 Section 4.1 Term. Each Service will be provided for the duration of the Service Term with respect to such
Service and will lapse automatically thereafter, or at the time such Service is terminated prior to the expiration of the Service Term in accordance with Section 4.2. This Agreement shall terminate upon completion of performance by both
Parties relative to all Services or earlier pursuant to the provisions of Section 4.2. 
 Section 4.2 Termination.

 (a) This Agreement may be terminated prior to the end of the term set forth in Section 4.1: 

(i) By either Party upon 30 days’ prior written notice following an Event of Default by the other Party (unless such Event
of Default results from the breach by such Party in any material respect of any of their respective material obligations, representations or warranties contained in this Agreement), which written notice shall describe in detail the Event of Default,
unless such Event of Default is cured during such 30-day period from the date notice is given; 
 (ii) By either Party if
required by Applicable Law; 
 (iii) By NAB upon 30 days’ prior written notice in the event that, after the date of this
Agreement, a third party acquires Control of GWB; provided that (1) the IPO shall not be considered an acquisition of Control and (2) NAB must exercise its right to terminate pursuant to this Section 4.2(a)(iii) within
30 days following such acquisition of Control of GWB by a third party; or 
 (iv) Upon the mutual agreement of the Parties.

  
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 (b) Subject to Section 4.2(c), any particular Service provided
pursuant to this Agreement may be terminated prior to the end of the term set forth in Section 4.1: 
 (i) By GWB
upon 60 days’ prior written notice (provided that GWB shall be responsible for paying any and all fees and expenses incurred by any Service Provider as a result of such termination, provided, further that the applicable
Service Provider shall use commercially reasonable efforts to minimize any and all such fees and expenses); 
 (ii) By either
Party upon 30 days’ prior written notice following an Event of Default by the other Party (unless such Event of Default results from the breach by such Party in any material respect of any of their respective material obligations,
representations or warranties contained in this Agreement), which written notice shall describe in detail the Event of Default, unless such Event of Default is cured during such 30-day period from the date notice is given; 

(iii) By either Party if required by Applicable Law; or 

(iv) Upon the mutual written agreement of the Parties. 

(c) Notwithstanding anything in Section 4.2(b) to the contrary, if GWB elects to terminate any particular Service
pursuant to Section 4.2(b)(i) or Section 4.2(b)(ii), and NAB reasonably determines and provides GWB with written notice prior to the termination of such Service that such termination will adversely affect the ability of any
Service Provider to provide any other Service or portion of any other Service in any material respect, such Service shall not be terminated and shall continue for the term set forth in Section 4.1. The Parties agree to each use their
commercially reasonable efforts to minimize the impact of the termination of any Service on the remainder of this Agreement. 

Section 4.3 Extension of Service Term. Except as otherwise indicated in Exhibit A, upon written notice from GWB to NAB at least 30
days prior to the expiry of the Service Term for any Service, the Service Term shall be extended for up to three one-month periods; provided that GWB may only exercise such extension pursuant to this Section 4.3 to the extent GWB and the
applicable Service Recipient has made all commercially reasonable efforts to, but is unable to, operate independently of or otherwise replace such Service. 

Section 4.4 Effect of Termination. 

(a) Subject to Section 4.4(b), in the event of the termination of this Agreement as provided in this Article
IV, this Agreement shall forthwith become void and have no further effect, except that (i) this Section 4.4 and Article VII, Article VIII and Article IX shall survive the termination of this Agreement, and
(ii) Article V shall survive the termination of this Agreement for a period of one year. Upon the termination of this Agreement, NAB shall have no further obligation to provide, or cause to be provided, any of the Services, and GWB shall
promptly pay all costs, expenses and fees in respect of Services provided prior to the termination of this Agreement (which costs shall be pro-rated where necessary). The termination of this Agreement will not terminate, affect or impair any rights,
obligations, or liabilities of any Party that have accrued prior to such termination or which under the terms of this Agreement continue after termination. 

  
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 (b) Upon the termination or expiration of any Service pursuant to this Agreement,
NAB shall have no further obligation to provide, or cause to be provided, such Service, and GWB shall promptly pay all costs, expenses and fees in respect of such Service prior to the termination of this Agreement (which costs shall be pro-rated
where necessary). 
 Article V 

INDEMNIFICATION 

Section 5.1 Indemnification by NAB. Subject to Section 8.5, NAB hereby agrees to indemnify, defend and hold harmless
GWB, its Subsidiaries, and their respective directors, officers, shareholders, partners, members, attorneys, accountants, agents, representatives and employees and their heirs, successors and permitted assigns, each in their capacity as such, from,
against and in respect of any and all Losses imposed on, sustained by, incurred or suffered by, or asserted against, any such Person, whether in respect of third-party claims, claims between NAB and GWB, or otherwise, arising out of or as a result
of (a) NAB’s or its Subsidiaries’ breach of this Agreement or (b) any specific actions taken by GWB or any Service Recipient at the express written direction of NAB or its Subsidiaries given after the effective date of this
Agreement; provided, however, that NAB shall not have any liability of any kind for any Service rendered by it (or by any Service Provider) under this Agreement except to the extent that such Losses arise out of NAB’s or any of
its Subsidiaries’ own gross negligence or willful misconduct. NAB shall not be liable hereunder for any specific act or omission to act by NAB (or by any Service Provider) if such specific action is taken at GWB’s or any of its
Subsidiaries’ express written direction given after the effective date of this Agreement. 
 Section 5.2 Indemnification by
GWB. Subject to Section 8.5, GWB hereby agrees to indemnify, defend and hold harmless NAB, its Subsidiaries, and their respective directors, officers, shareholders, partners, members, attorneys, accountants, agents, representatives
and employees and their heirs, successors and permitted assigns, each in their capacity as such, from, against and in respect of any and all Losses imposed on, sustained by, incurred or suffered by, or asserted against, any such Person, whether in
respect of third-party claims, claims between NAB and GWB, or otherwise, arising out of or as a result of (a) GWB’s or its Subsidiaries’ breach of this Agreement or (b) any specific actions taken by NAB or any Service Provider at
the express written direction of GWB or its Subsidiaries given after the effective date of this Agreement. GWB shall not be liable hereunder for any specific act or omission to act by GWB (or by any Service Recipient) if such specific action is
taken at NAB’s or any of its Subsidiaries’ express written direction given after the effective date of this Agreement. 

Section 5.3 Claims for Indemnification. 

(a) Notice of Claim. Any Person who is claiming indemnification pursuant to the provisions of Section 5.1 or
Section 5.2 (the “Indemnified Person”) shall deliver a written notification to the Person to provide indemnification under this Agreement (the “Indemnifying Person”) of each such claim for
indemnification no later than 10 Business Days after such 

  
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claim becomes known to the Indemnified Person, specifying the facts known to such Indemnified Person constituting the basis for, and the amount (if known) of (including the basis of calculation
of such amount), the claim asserted (a “Claim Notice”). Such written notice shall be accompanied by a copy of all papers served, if any, and any memoranda, recordings or other records of the Indemnified Person relating to the claim.
Failure of the Indemnified Person to give such notice or to give such notice in such form shall not relieve the Indemnifying Person from its obligations under this Agreement except to the extent that the Indemnifying Person is actually and
materially prejudiced by such failure. 
 (b) Defense and Settlement of Third-Party Claims.  

(i) The Indemnifying Person shall have 30 days (or such lesser number of days set forth in the Claim Notice as may be required
by court proceedings in the event of a litigated matter) after receipt of the Claim Notice (the “Notice Period”) to notify the Indemnified Person that it desires to assume the defense of the Indemnified Person against the Third-Party Claim
specified in such Claim Notice. In the event that the Indemnifying Person notifies the Indemnified Person within the Notice Period that it desires to defend the Indemnified Person against any Third-Party Claim, the Indemnifying Person shall have the
right to defend the Indemnified Person by appropriate proceedings and shall have the sole power to direct and control such defense at its expense. Once the Indemnifying Person has duly assumed the defense of such Third-Party Claim, the Indemnified
Person shall have the right, but not the obligation, to participate in any such defense and to employ separate counsel of its choosing. The Indemnified Person shall participate in any such defense at its expense (which expense shall not constitute a
Loss) unless the Indemnifying Person and the Indemnified Person are both named parties to the proceedings and the Indemnified Person shall have reasonably concluded, based on the written advice of counsel, that representation of both parties by the
same counsel would be inappropriate due to actual or potential differing material interests between them. The Indemnifying Person shall not, without the prior written consent of the Indemnified Person, settle, compromise or offer to settle or
compromise any Third-Party Claim; provided, however, that no such prior written consent of the Indemnified Person shall be required to any proposed settlement that involves only the payment of money by the Indemnifying Person, includes as an
unconditional term thereof the granting by the person asserting such claim or bringing such action of an unconditional release from liability to all Indemnified Parties with respect to such claim; such proposed settlement is not dispositive with
respect to other claims that may be made by any Indemnified Person; no injunctive or equitable is entered against any Indemnified Person; that the proposed settlement contains no requirement for a press release or other public statement that would
likely have a negative impact on any Indemnified Person; and the proposed settlement does not include any admission of culpability. 

(ii) If the Indemnifying Person elects not to defend the Indemnified Person against such Third-Party Claim, whether by not
giving the Indemnified Person timely notice of its desire to so defend or otherwise, the Indemnified 

  
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Person shall have the right but not the obligation to assume its own defense; it being understood that the Indemnified Person’s right to indemnification for a
Third-Party Claim shall not be adversely affected by assuming the defense of such Third-Party Claim. The Indemnified Person shall not settle a Third-Party Claim without the consent of the Indemnifying Person and, if applicable, its respective
insurer. 
 (iii) Each Party shall cooperate, and shall cause its respective Representatives and Subsidiaries to corporate,
with the other in order to ensure the proper and adequate defense of any such Third-Party Claim, including by providing access to relevant business records, other documents and employees. Each Party shall use reasonable best efforts to avoid
production of confidential information (consistent with Applicable Law), and to cause all communications among employees, counsel and other Persons representing any party to such Third-Party Claim to be made so as to preserve any applicable
attorney-client or work-product privilege. 
 (c) Response to Claims Not Involving Third-Party Claims. In the event
any Indemnifying Person receives a Claim Notice from an Indemnified Person pursuant to Section 5.3(a) that does not involve a Third-Party Claim, the Indemnifying Person shall notify the Indemnified Person within 30 Business Days
following its receipt of such notice whether the Indemnifying Person disputes its liability to the Indemnified Person under this Article V. 

Section 5.4 Indemnification Limitations. 

(a) Subject to the other provisions of this Article V, each Indemnified Person shall act in good faith, and will make
the same decisions in the use of personnel and the incurring of expenses as it would make if it were engaged and acting entirely at its own cost and for its own account regarding the conduct of any proceedings or the taking of any action for which
indemnification may be sought. 
 (b) Each Indemnified Person shall use its commercially reasonable efforts to mitigate any
Loss that is subject to indemnification pursuant to the provisions of Section 5.1 or Section 5.2. In the event an Indemnified Person fails to so mitigate a Loss, the Indemnifying Person shall have no liability for any portion
of such Loss that reasonably could have been avoided had the Indemnified Person made such efforts. 
 (c) Upon making any
indemnification payment in respect of a Third-Party Claim, the Indemnifying Person will, to the extent of such payment, be subrogated to all rights of the Indemnified Person against the relevant third party in respect of the Loss to which the
payment relates; provided, however, that until the Indemnified Person recovers full payment for such Loss, any and all claims of the Indemnifying Person against any such third party on account of said payment are hereby made expressly
subordinated and subjected in right of payment to the Indemnified Person’s rights against such third party. Without limiting the generality of any other provision of this Agreement, each such Indemnified Person and Indemnifying Person will duly
execute upon request all instruments reasonably necessary to evidence and perfect the above-described subrogation and subordination rights. 

  
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 Section 5.5 Payments. The Indemnifying Person shall pay all amounts payable pursuant
to this Article V, by wire transfer of immediately available funds, promptly following receipt from an Indemnified Person of a bill, together with all accompanying reasonably detailed back-up documentation, for a Loss that is the subject of
indemnification under this Agreement, unless the Indemnifying Person in good faith disputes the Loss, in which event it shall so notify the Indemnified Person. In any event, the Indemnifying Person shall pay to the Indemnified Person, by wire
transfer of immediately available funds, the amount of any Loss for which the Indemnifying Person is liable under this Agreement no later than three Business Days following any Final Determination of any dispute with respect to such Loss finding the
Indemnifying Person’s liability therefor. All payments made pursuant to this Article V shall be made in U.S. dollars. 

Article VI 
 INTELLECTUAL
PROPERTY 
 Section 6.1 Ownership of Intellectual Property. Ownership of any Intellectual Property developed or generated
after the date hereof by or on behalf of any Party in connection with any Service shall vest in the Service Provider of such Service, other than Intellectual Property constituting derivative works of any Service Recipient’s pre-existing or
independently developed Intellectual Property or of third party Intellectual Property licensed to any Service Recipient. GWB, on behalf of each applicable Service Recipient, agrees to assign, and hereby assigns, all right, title and interest in any
such Intellectual Property developed or generated after the date hereof by or on behalf of GWB and its Subsidiaries in connection with any Service to the applicable Service Provider. 

Section 6.2 Licensing of Intellectual Property. 

(a) To the extent that, in connection with its provision of any Service, any Service Provider provides any Service Recipient
with access to any Technology the receipt of which would, in the absence of a license from Service Provider, infringe or misappropriate any Intellectual Property (excluding Trademarks) owned and licensable by Service Provider (collectively,
“Service IP”), then Service Provider hereby grants to the applicable Service Recipient, during the term of this Agreement, a non-exclusive, revocable, personal, non-transferable, royalty-free, fully paid-up license, without the
right to sublicense, under such Service IP, solely to the extent necessary for the applicable Service Recipient to receive such Services in accordance with this Agreement. 

(b) To the extent that, in connection with its provision of any Service, any Service Provider provides any Service Recipient
with access to any Technology the Intellectual Property rights in which are not owned by such Service Provider but which are licensed by a third party to such Service Provider with a right of such Service Provider to grant a sublicense as set forth
herein (“Third-Party IP”), such Service Provider hereby grants to such Service Recipient, during the term of this Agreement, a non-exclusive, revocable, personal, non-transferable, royalty-free, fully paid-up sublicense, without the
right to further sublicense, under such Third-Party IP, to internally use such Technology, solely to the extent such grant would not breach or otherwise violate any agreement between such Service Provider with any third party and solely to the
extent necessary for such Service Recipient to 

  
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receive Services in accordance with this Agreement; provided that such Service Recipient’s access to, use of and rights for such Third-Party IP shall be subject in all regards to any
restrictions, limitations or other terms or conditions imposed by the licensor of such Third-Party IP, which terms and conditions will be provided to the applicable Service Recipient by the applicable Service Provider to the extent permitted by such
terms and conditions. 
 (c) Upon the termination or expiration of any Service pursuant to this Agreement, the license or
sublicense, as applicable, to the relevant Intellectual Property granted hereunder in connection with such Service will automatically terminate (except to the extent such license or sublicense also applies to one or more Services that has not
terminated or expired); provided, however, that all licenses and sublicenses granted hereunder shall terminate immediately upon the expiration or earlier termination of this Agreement for any reason. 

Section 6.3 Ownership of Data. Any and all data, documents and other records originally provided by any Service Recipient to any
Service Provider in connection with the provision of the Services shall be and remain the exclusive property of such Service Recipient. The Service Recipient may at any time request that the Service Provider (a) deliver such data, documents and
records in the format provided by the Service Recipient, together with information codes and tools necessary to reasonably process such data and records; and (b) delete and otherwise destroy such Service Recipient data, documents and other
records permanently, except to the extent the Service Provider is required by Applicable Law to retain a copy for its records or to the extent any such data, documents and other records are included in internal board, board committee or senior
executive meeting papers. 
 Article VII 

CONFIDENTIALITY; SYSTEMS SECURITY 

Section 7.1 Confidentiality. All non-public information provided by either Party or any of their respective Subsidiaries to the
other Party or any of the other Party’s Subsidiaries shall be kept confidential in accordance with the terms of Section 6.6 of the Stockholder Agreement. Notwithstanding anything in Section 6.6 of the Stockholder Agreement to the
contrary, each Service Provider shall have the right to disclose non-public information to any Third-Party Provider to the extent reasonably necessary for such Service Provider to provide the Services in the manner required by this Agreement;
provided that such disclosure shall be made under confidentiality terms and conditions that are no less favorable to GWB and its Subsidiaries than the provisions of Section 6.6 of the Stockholder Agreement. 

Section 7.2 Systems Security. 

(a) If either Party or any of its respective Subsidiaries (such Party together with its Subsidiaries, the “Accessing
Party”) is given access to the computer system(s), facilities, networks (including voice or data networks) or software (collectively, “Systems”) used by the other Party or any of the other Party’s Subsidiaries (such
other Party and its Subsidiaries, the “Disclosing Party”) in connection with the provision of the Services, the Accessing Party shall comply with the Disclosing Party’s security regulations, which shall be provided by the
Disclosing Party prior to access to the Systems. The Accessing Party will not 

  
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tamper with, compromise or circumvent any security or audit measures employed by the Disclosing Party. The Accessing Party shall (i) ensure that only those users who are specifically
authorized to gain access to the other’s Systems gain such access and (ii) prevent unauthorized destruction, alteration or loss of information contained therein. If at any time the Disclosing Party determines that any personnel of the
Accessing Party has sought to circumvent or has circumvented the Disclosing Party’s security regulations or other security or audit measures or that an unauthorized person has accessed or may access the Disclosing Party’s Systems or a
person has engaged in activities that may lead to the unauthorized access, destruction or alteration or loss of data, information or software, the Disclosing Party may immediately terminate any such person’s access to the Systems and, if such
person’s access is terminated, shall immediately notify the Accessing Party. In addition, a material failure to comply with the Disclosing Party’s security regulations shall be a breach of this Agreement, and the Parties shall work
together to rectify any such failure to comply with the Disclosing Party’s security regulations. If any breach of the Disclosing Party’s security regulations is not rectified within ten days following its occurrence, the Disclosing Party
shall be entitled to immediately terminate the Services to which the breach relates or, if it relates to all the Services that the Disclosing Party receives or provides, as applicable, the non-breaching Party shall be entitled to immediately
terminate the Agreement in its entirety. 
 (b) The Accessing Party represents and warrants to the Disclosing Party that all
software code, any related deliverables and any data or information input into any Systems in connection with the Services does not and will not contain any program, routine, device, code, instructions (including any code or instructions provided by
third parties) or other undisclosed feature, including a time bomb, virus, software lock, drop-dead device, malicious logic, worm, Trojan horse, spyware, bug, error, defect or trap door, that is capable of (or has the effect of allowing any
untrusted party to be capable of) accessing, modifying, deleting, damaging, disabling, deactivating, interfering with or otherwise harming the Services or any of the Disclosing Party’s Systems, data or other electronically stored information
(collectively, “Disabling Procedures”). Such representation and warranty applies regardless of whether such Disabling Procedures are authorized by the Disclosing Party to be included in the Services or related deliverables.
Notwithstanding any other limitations in this Agreement, each Accessing Party agrees to notify the applicable Disclosing Party immediately upon discovery of any Disabling Procedures that are or reasonably suspected to be included in the Services or
related deliverables, and if Disabling Procedures are discovered or reasonably suspected to be present therein, the Accessing Party shall immediately take all actions reasonably necessary, at its own expense, to identify and eradicate (or equip the
other party to identify and eradicate) such Disabling Procedures and carry out any recovery necessary to remedy any impact of such Disabling Procedures. 

Article VIII 

SETTLEMENT; DISPUTE RESOLUTION 

Section 8.1 Resolution Procedure. Prior to the initiation of legal proceedings, other than the proceedings referred to in
Section 8.4, each Party agrees to use its commercially reasonable efforts to resolve disputes under this Agreement by a negotiated resolution between the Parties or as provided for in this Article VIII. 

  
 -20- 

 Section 8.2 Exchange Of Written Statements. In the event of a dispute under this
Agreement, either Party may give a notice to the other of a dispute. Not later than 30 days after such notice (or such later date as agreed by the Parties), unless the dispute has been resolved in the interim, NAB and GWB shall each submit to the
other a written statement setting forth their respective description of the dispute and of the positions of the Parties on such dispute and their respective recommended resolution and the reasons why such recommended resolution is fair and equitable
in light of the terms and spirit of this Agreement. Such statements represent part of a good-faith effort to resolve a dispute and as such, no statements prepared by any Party pursuant to this Article VIII may be introduced as evidence or
used as an admission against interest in any arbitral or judicial resolution of such dispute. 
 Section 8.3 Good-Faith
Negotiations. After the simultaneous exchange of such written statements, NAB and GWB shall promptly commence good-faith negotiations to resolve such dispute but without any obligation to resolve it. The negotiating meetings may be conducted by
teleconference or in person, as the Parties deem appropriate. If the Parties, acting reasonably and in good faith, are unable to resolve the dispute within 30 days following the commencement of negotiations, then either Party may commence legal
proceedings in any court of competent jurisdiction. 
 Section 8.4 Injunctive Relief. The Parties recognize and acknowledge that
in the event of a potential, anticipatory or actual breach of this Agreement, it may be necessary or appropriate for the non-breaching Party to seek injunctive relief, if and to the extent legally available, in order to avoid harm or further harm to
the non-breaching Party. If a Party desires injunctive relief, it may pursue the same in any court of competent jurisdiction; provided, however, that, if granted, such injunctive relief shall apply only to prevent a breach or further
breaches and shall remain in effect only so long as the court deems necessary or appropriate to permit resolution of the underlying disputes in accordance with this Article VIII. Neither the seeking of injunctive relief nor the granting
thereof is intended or shall result in the application of a substantive or procedural law other than the applicable governing law pursuant to this Agreement. 

Section 8.5 Limitations on Damages. 

(a) Neither Party shall be liable or responsible for (i) any Losses that are not direct, actual damages or (ii) any
consequential, punitive, special or speculative damages or lost profits, in each case, with respect to any claim made under or in respect of this Agreement (including claims made pursuant to Article V) or otherwise relating to, arising from
or regarding the provision (or failure to provide) or receipt of any Services. 
 (b) In no event shall the aggregate
liability of either Party under this Agreement (including, for the avoidance of doubt, liability for any Losses pursuant to Article V) exceed an amount equal to the aggregate payments made for Services under this Agreement during the
term of this Agreement, except for any Losses as a result of any breach of Applicable Law, Article VI or Article VII of this Agreement, which shall be uncapped. 

(c) Neither NAB nor any of its Subsidiaries shall be liable (including as a result of claims made pursuant to Article V)
for (i) the accuracy or completeness of any data 

  
 -21- 

 
provided by GWB or any of its Subsidiaries in connection with the provision of the Services or (ii) the use of any deliverables supplied by NAB and its Subsidiaries to GWB and its
Subsidiaries as a result of the Services provided pursuant to this Agreement. 
 Article IX 

MISCELLANEOUS 

Section 9.1 Notices. All notices, requests, demands and other communications required hereunder shall be in writing and shall be
deemed to have been duly given or made if delivered personally, sent by facsimile transmission or telex confirmed in writing within two Business Days, confirmed electronic mail, or sent by prepaid overnight, trackable courier service, as follows:

 If to NAB, to: 

National Australia Bank Limited 

Pier 3 Level 4 
 800 Bourke
Street 
 Docklands, Victoria, Australia 3008 

Attention: HO Corporate Advisory Legal 

Facsimile: +61 1300 728 820 

Email: notices@nab.com.au 

If to GWB, to: 

Great Western Bancorp, Inc. 

100 North Phillips Avenue 

Sioux Falls, South Dakota 57104 

Attention: General Counsel 

Facsimile: (605) 333-7882 

Email: donald.straka@greatwesternbank.com 
 Any
Party may change the address or fax number to which such communications are to be sent to it by giving written notice of change of address to the other Parties in the manner provided above for giving notice. 

Section 9.2 Binding Effect; Assignment; No Third-Party Beneficiaries. This Agreement shall be binding upon and inure to the
benefit of the Parties and their respective successors and assigns. Except as expressly provided in this Agreement, this Agreement and all rights hereunder may not be assigned by any Party except by prior written consent of the other Parties, and
any purported assignment without such consent shall be null and void. The Parties intend that this Agreement shall not benefit or create any right or cause of action in or on behalf of any Person other than the Parties and their respective
Subsidiaries; that the provisions of Article V shall inure to the benefit of each of the Indemnified Persons. 
 Section 9.3
Severability. The provisions of this Agreement are independent of and separable from each other, and no provision shall be affected or rendered invalid or unenforceable by virtue of the fact that for any reason any other or others of them may
be invalid 

  
 -22- 

 
or unenforceable in whole or in part. In the event that any one or more of the provisions contained herein, or the application thereof in any circumstances, is held invalid, illegal or
unenforceable in any respect for any reason, the Parties shall in good faith use commercially reasonable efforts to find and effect an alternative means to achieve the same or substantially the same result as that contemplated by such provision.

 Section 9.4 Entire Agreement; Amendment. All Exhibits shall be deemed to be incorporated into and made part of this
Agreement. This Agreement, together with the Stockholder Agreement, contain the entire agreement and understanding between the Parties with respect to the subject matter hereof (and supersede any prior agreements, arrangements or understandings
between the Parties with respect to the subject matter hereof) and there are no agreements, representations, or warranties with respect to the subject matter hereof which are not set forth in this Agreement. This Agreement may not be amended or
revised except by a writing signed by the Parties. 
 Section 9.5 Waiver. Any waiver, permit, consent or approval of any kind or
character of any breach or default under this Agreement, or any waiver of any provision or condition of this Agreement shall be effective only to the extent specifically set forth in writing. Notwithstanding any provision set forth in this
Agreement, no Party shall be required to take any action or refrain from taking any action that would cause it to violate any Applicable Law, statute, legal restriction, regulation, rule or order of any Governmental Authority. 

Section 9.6 Governing Law; Consent to Jurisdiction. The execution, interpretation, and performance of this Agreement shall be
governed by the laws of the State of New York without giving effect to any conflict of laws provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the law of any other jurisdiction other
than the State of New York. EACH PARTY HERETO, TO THE EXTENT IT MAY LAWFULLY DO SO, HEREBY EXCLUSIVELY SUBMITS TO THE JURISDICTION OF ANY COURT OF THE STATE OF NEW YORK LOCATED IN THE BOROUGH OF MANHATTAN IN NEW YORK CITY AND THE UNITED STATES
DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK, AS WELL AS TO THE JURISDICTION OF ALL COURTS FROM WHICH AN APPEAL MAY BE TAKEN OR OTHER REVIEW SOUGHT FROM THE AFORESAID COURTS, FOR THE PURPOSE OF ANY SUIT, ACTION, APPEAL OR OTHER PROCEEDING
UNDER OR WITH RESPECT TO THIS AGREEMENT OR ANY OF THE AGREEMENTS, INSTRUMENTS OR DOCUMENTS CONTEMPLATED HEREBY, AND EXPRESSLY WAIVES ANY AND ALL OBJECTIONS IT MAY HAVE AS TO VENUE IN ANY OF SUCH COURTS. 

Section 9.7 Waiver of Jury Trial. EACH PARTY HERETO HEREBY WAIVES TRIAL BY JURY IN ANY SUIT, ACTION, APPEAL, PROCEEDING OR
COUNTERCLAIM BROUGHT BY ANY OF THEM AGAINST THE OTHER ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT, OR ANY OTHER AGREEMENTS EXECUTED IN CONNECTION HEREWITH, OR THE ADMINISTRATION THEREOF OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREIN
OR THEREIN, AND NO PARTY TO THIS AGREEMENT SHALL SEEK A JURY TRIAL IN ANY SUCH LAWSUIT, PROCEEDING, COUNTERCLAIM, OR ANY OTHER LITIGATION PROCEDURE BASED UPON, OR ARISING OUT OF, THIS AGREEMENT OR ANY 

  
 -23- 

 
RELATED INSTRUMENTS OR THE RELATIONSHIP BETWEEN THE PARTIES. NO PARTY WILL SEEK TO CONSOLIDATE ANY SUCH ACTION, IN WHICH A JURY TRIAL HAS BEEN WAIVED, WITH ANY OTHER ACTION IN WHICH A JURY TRIAL
CANNOT BE OR HAS NOT BEEN WAIVED. THE PROVISIONS OF THIS SECTION HAVE BEEN FULLY DISCUSSED BY THE PARTIES HERETO, AND THESE PROVISIONS SHALL BE SUBJECT TO NO EXCEPTIONS. NO PARTY HAS IN ANY WAY AGREED WITH OR REPRESENTED TO ANY OTHER PARTY THAT THE
PROVISIONS OF THIS SECTION WILL NOT BE FULLY ENFORCED IN ALL INSTANCES. 
 Section 9.8 Counterparts. This Agreement may be
executed in any number of counterparts, each of which shall be deemed to be an original as against any Party whose signature appears thereon, and all of which shall together constitute one and the same instrument. This Agreement shall become binding
when counterparts, individually or taken together, shall bear the signatures of all of the Parties reflected hereon as the signatories. The execution and delivery of this Agreement may be effected by facsimile or any other electronic means such as
“.pdf” or “.tiff” files. 
 Section 9.9 Relationship of the Parties. The Parties agree that in performing
their responsibilities pursuant to this Agreement, they are in the position of independent contractors, and this Agreement shall not create any partnership, joint venture or other similar arrangement between the Parties or any of their respective
Subsidiaries. 
 Section 9.10 Force Majeure. No Party shall be liable for any failure or performance to the extent attributable
to acts, events or causes (including war, riot, rebellion, civil disturbances, flood, storm, fire and earthquake or other acts of God or conditions or events of nature, or any act of any Governmental Entity) beyond its control to prevent in whole or
in part performance by such Party under this Agreement. 
 Section 9.11 Further Assurances. The Parties hereby agree to do such
further acts and things, and to execute and deliver such additional conveyances, assignments, agreements and instruments, as either may at any time reasonably request in order to better assure and confirm unto each Party their respective rights,
powers and remedies conferred hereunder. 
 Section 9.12 Subsidiary Action. Wherever a Party has an obligation under this
Agreement to “cause” a Subsidiary of such Party or any such Subsidiary’s officers, directors, management or employees to take, or refrain from taking, any action, or such action that may be necessary to accomplish the purposes of this
Agreement, such obligation of such Party shall be deemed to include an undertaking on the part of such Party to cause such Subsidiary to take such necessary action. Wherever this Agreement provides that a Subsidiary of a Party has an obligation to
act or refrain from taking any action, such party shall be deemed to have an obligation under this Agreement to cause such Subsidiary, or any such Subsidiary’s officers, directors, management or employees, to take, or refrain from taking, any
action, or such action as may be necessary to accomplish the purposes of this Agreement. To the extent necessary or appropriate to give meaning or effect to the provisions of this Agreement or to accomplish the purposes of this Agreement, NAB and
GWB, as the case may be, shall be deemed to have an 

  
 -24- 

 
obligation under this Agreement to cause any Subsidiary thereof to take, or refrain from taking, any action, and to cause such Subsidiary’s officers, directors, management or employees, to
take, or refrain from taking, any action otherwise contemplated herein. Any failure by an Subsidiary of NAB or GWB to act or refrain from taking any action contemplated by this Agreement shall be deemed to be a breach of this Agreement by NAB or
GWB, respectively. 
 Section 9.13 Conditions Precedent. The provisions of this Agreement will only take effect upon the
consummation of the IPO and only if the IPO is consummated by [—], 2014 (or such later date as may be agreed to in writing by the Parties). 

[Signature Page Follows] 

  
 -25- 

 IN WITNESS WHEREOF, the parties hereto have executed
and delivered this Agreement on the day and year first above written. 
  

			
	NATIONAL AUSTRALIA BANK LIMITED
		
	 By:
	 	
 

			
	 Name:
	 	
	 Title:
	 	

 
			
	
	GREAT WESTERN BANCORP, INC.
		
	 By:
	 	
 

			
	 Name:
	 	
	 Title:
	 	

 [Signature Page to Transitional Services Agreement] 

 Exhibit A – Services 

Capitalized terms used in this Exhibit A and not otherwise defined have the respective meanings ascribed thereto in the Transition Services
Agreement (the “Agreement”) to which this Exhibit A is attached and of which the Exhibit A forms a part. For purposes of this Exhibit A, “Less Than Majority Holder Date” and “Non-Control Date” have
the respective meaning ascribed in the Stockholder Agreement. 
 Each of the services listed in this Exhibit A will be required by GWB and
its Subsidiaries following the expiration of the applicable Service Term and will be included in the migration plans developed pursuant to Section 2.9 of the Agreement: 
  

	 	•	 	Asset Liability Management Modeling. 

  

	 	•	 	Risk Systems and Support – Solely with respect to services relating to provision of access to the credit rating system (“CRS”) environment maintained by NAB and related subject matter expertise supporting
the CRS environment. 

  

	 	•	 	Other Systems Access – Solely with respect to services related to Hyperion Planning. 

  

	 	•	 	Tax Support – Solely with respect to those items of tax support which do not relate to reporting GWB tax related information to NAB for NAB’s internal tax strategy and monitoring. 

 

	 	•	 	Interest Rate Swaps. 

  

	 	•	 	Insurance Arrangements. 

	

  
 A-1 of A-9 

 Exhibit A – Series 

 

	I.	Asset Liability Management Modeling 

 GWB relies on the usage of the NAB
asset-liability management modelling framework for interest rate risk in the banking book (“IRRBB”) and liquidity risk measurement (“LIFT”) reporting. 

 

					
	 Service
	  	 Duration
	  	Cost/
Month
	 Provide access to modelling frameworks associated with the Kamakura Risk Management (“KRM”) model (which includes
databases called Aquadata and other tables) necessary to run (1) liquidity risk calculations (known as the LIFT process) for NAB’s name crisis and going concern calculations and (2) the interest rate risk calculations for NAB’s
economic value sensitivity (“EVS”), net interest income simulations (“NIIS”), value at risk (“VaR”) and earnings at risk (“EaR”) calculations.
	  	Non-Control
Date	  	$2,764
			
	Support	  		  	
			
	 •   National Australia Bank Limited New York Branch (a branch of National
Australia Bank Limited) (“NAB NY”) to run KRM software for GWB and produce required reports from the KRM output.
  

•   NAB KRM production team will process in KRM all files received from GWB via the file transfer
protocol (“FTP”) process for submission to NAB.
  

•   NAB ESSO team to provide support as requested by GWB concerning KRM related services
(including providing software support for GWB treasuring reporting (as needed), configuring the IRRBB model assumptions and executing any model enhancements required by NAB, and executing all functions related to the LIFT model).
	  	Non-Control
Date	  	N/A
			
	Systems	  		  	
			
	Access will be provided through access to NAB App Central. Data files will be uploaded by GWB using FTP or, for data files associated with the LIFT process, Spring CM.	  	Non-Control
Date	  	N/A

 Service Contacts 
  

							
	Service Provider:	 	Service Recipient:
				
	 Attn:
	 		 	Attn:	 	
				
		 		 		 	

  
 A-2 of A-9 

 Exhibit A – Services 

 

	II.	GWAN and App Central Support 

 GWB relies on being able to access certain NAB
applications via the GWAN data circuit for certain reporting and business related activities. 
  

					
	 Service
	  	 Duration
	  	Cost/
Month
	 The following services are to be provided by NAB NY:
	  	Non-Control
Date	  	 $8,808

	 •   Connectivity either remotely or from GWB network to GWAN.

 
 •   Setup and changes to user
access entitlements for NAB related systems and applications.
  

•   Support for Hyperion Financial Management application (connectivity issues), uploading file,
setup, etc.
  
 •   Hosting
Great Western Bank’s intranet site.
  

•   Support for any new user to setup in Secured Access Registry Depository (SARD), system
access.
  
 •   Software
support for laptop, NAB cell phone and troubleshooting of any devices.
  

•   General workstation support.

 
 •   User admin maintenance
and clean-up of old/unused accounts.
	  		  	

 Service Contacts 
  

							
	 Service Provider:
	 	Service Recipient:
				
	Attn:	 		 	Attn:
	  	

  
 A-3 of A-9 

 Exhibit A – Services 

 

	III.	Risk Systems and Support 

 GWB relies on the CRS system and resource support in
order to produce credit risk ratings on commercial and agricultural loans. GWB also reports information on its and its Subsidiaries risk weighted assets to NAB in connection with NAB’s internal risk management processes. 

 

					
	 Service
	  	 Duration
	  	Cost/
Month
	 Provide access to the CRS environment and subject matter expertise from the NAB Risk Modeling & Management group to support the CRS
environment at GWB, including support in model development, model validation, systems support, project management and general consultation.
	  	Non-Control
Date	  	$2,902
			
	 Provide access to applications required for GWB to report its and its Subsidiaries risk weighted assets positions and related
information to NAB consistent with past practice.
	  		  	

 Service Contacts 
  

							
	Service Provider:	  	Service Recipient:
				
	Attn:	 		  	Attn:	  	

  
 A-4 of A-9 

 Exhibit A – Services 

 

	IV.	Other Systems Access 

 GWB relies on the App Central in order to log into the NAB
system to utilize HFM and Smartview systems which are used to provide NAB with GWB’s financial results and analysis on a monthly basis as well as provide annual budget and forecasting information and I-Certify which is used to submit quarterly
and annual certifications to NAB for various financial and operational activities. GWB uses Hyperion Planning annually for budgeting/forecasting purposes. 
  

					
	 Service
	  	 Duration
	  	Cost/
Month
	 Provide GWB with access to the following:
	  		  	
			
	 •   NAB App Central –to be used in order to utilize tools necessary to report GWB financial data and
certifications.
	  	Non-Control
 Date
	  	N/A
			
	 •   Hyperion Financial Management – to be used to upload monthly financial data through journal uploads via
templates provided by NAB, access past financial data related to GWB and access other templates/tools for use in reporting information to NAB.
	  	Non-Control
 Date
	  	N/A
			
	 •   Smartview – to be used in connection with Hyperion Financial Management for reporting GWB financial
information to NAB.
	  	Non-Control
 Date
	  	N/A
			
	 •   Hyperian Planning – to be used to provide GWB budget and forecast information to NAB.
	  	Non-Control
 Date
	  	N/A
			
	 •   I-Certify – to be used to prepare quarterly and annual financial and operational certifications by GWB in
connection with information reported to NAB, such as information on capital, MSA/RWAs, FDCs and ROMs.
	  	One-year
anniversary
of the Less
Than
Majority
Holder Date	  	N/A
			
	 •   Corporate Responsibility – Provide access to applications required for GWB to report its and its
Subsidiaries information as requested by NAB in response to NAB’s corporate responsibility initiatives.
	  	One-year
anniversary
of the Less
Than
Majority
Holder Date	  	N/A

 Service Contacts 
  

							
	Service Provider:	 	Service Recipient:
				
	Attn:	 		 	Attn:	  	

  
 A-5 of A-9 

 Exhibit A – Services 

 

	V.	Tax Support 

 Prior to the date of the Agreement NAB provided GWB oversight
related to various tax considerations pertaining to GWB entities and tax structures to ensure adherence to tax laws that may affect GWB or NAB related entities. 
  

					
	 Service
	  	 Duration
	  	Cost/
Month
	 Perform half year and year-end (or more frequently if needed) GWB tax accounting and financial reporting; review of tax matters
affecting FIN48 related documentation; tax returns; and other one-time initiatives where tax treatment oversight and recommendations would be required.
	  	One-year anniversary of
the Less Than Majority
Holder Date	  	$10,819

 Service Contacts 
  

							
	Service Provider:	 	Service Recipient:
				
	Attn:	 		 	 Attn:
	 	

  
 A-6 of A-9 

 Exhibit A – Services 

 

	VI.	Ops Risk Event Capture System (“ORECS”) 

 GWB utilizes NAB’s ORECS
system for communicating the operational risk loss events experienced by GWB to NAB, to comply with NAB operational risk framework. 
  

					
	 Service
	  	 Duration
	  	Cost/
Month
	 Provide access to Excel-based spreadsheets and templates for reviewing and reporting operational risk events. Provide access to ORECS
within NAB App Central.
	  	One-year anniversary of
the Less Than Majority
Holder Date	  	NA

 Service Contacts 
  

							
	Service Provider:	 	Service Recipient:
				
	Attn:	 		 	Attn:	 	

  
 A-7 of A-9 

 Exhibit A – Services 

 

	VII.	Interest Rate Swaps 

 GWB utilizes NAB as a counterparty for interest rate swap
transactions for the purposes of hedging the GWB loan portfolio. 
  

					
	 Service
	  	 Duration
	  	Cost/
Month
	 NAB London Branch will continue to act as a counterparty to GWB on interest rate swap transactions GWB seeks to complete, provided that
NAB’s decision to act as counterparty to any particular interest rate swap transaction shall be made consistent with NAB’s prior practice together with such modifications as NAB shall make regarding participation in such transactions from
time to time.
	  	One-year anniversary of
the Less Than Majority
Holder Date	  	N/A1
			
	 Provide the interest rate swap services identified in, and on the terms and conditions set forth in, that certain Services Agreement
between NAB and Great Western Bank attached as Schedule 1 to this Exhibit A (the “Swap Services Agreement”). To avoid doubt, this will include booking, confirmation, maintenance and settlement of interest rate swap
transactions on behalf of GWB; preparation, execution, management and maintenance of such transactions; and anything which the Parties agree constitutes transaction processing for the purposes of this Agreement.
	  	Maturity of all
outstanding swaps
between NAB, on one
hand, and GWB and
any of its Subsidiaries,
on the other hand	  	N/A

 Service Contacts 
  

							
	Service Provider:	 	Service Recipient:
				
	 Attn:
	 		 	 Attn:
	 	
				
	 Attn:
	 		 		 	

  

	1 	Costs on any particular interest rate swap transaction will be set in accordance with prevailing market terms at the time of the transactions and consistent with past practice between NAB and GWB (including payment by
NAB of 30% annual gross revenue on any such transaction in equal monthly installments consistent with the Swap Services Agreement). 

  
 A-8 of A-9 

 Exhibit A – Services 

 

	VIII.	Insurance Arrangements 

 GWB utilizes NAB to maintain GWB’s current insurance
arrangements. 
  

					
	 Service
	  	 Duration
	  	 Cost

	 Provide insurance services for both the general lines and financial lines, including negotiating all policy wordings and premiums,
selection of insurers, management of claims and provision of specialist support to GWB.
	  	One-year
anniversary of
the Less Than
Majority Holder
Date	  	Annual Premiums, Annual Insurance Brokers Fee, and an annual negotiated amount
based on claims notified and extra services provided (under 25 hours = no charge;
over 25 hours = $325 per
hour or agreed market rates at the time of the claim)2
	  
 Financial Lines:

 

Directors and Officers Liability

Crime and Professional Indemnity

Employment Practices Liability

Fiduciary Liability
  

General Lines:
  

Property

Liability
	  	  

 Service Contacts 
  

							
	Service Provider:	 	Service Recipient:
				
	Attn:	 		 	Attn:	 	

  

	2	Notwithstanding the foregoing, GWB shall not be required, during fiscal years 2015 and 2016, to pay any cost associated with the provision of insurance services for
incremental directors and officers liability insurance in respect of GWB’s registration statement on Form S-1 (File No. 333-198458) and the securities offering contemplated therein. 

  
 A-9 of A-9 

 Schedule 1 to Exhibit A 

Services Agreement between National Australia Bank Limited and Great Western Bank 

Dated
                                         
                2009                      

(1) NATIONAL AUSTRALIA BANK LIMITED 

(2) GREAT WESTERN BANK 
  

 
 SERVICES
AGREEMENT 
 in respect of Interest Rate Swaps 
  

 

 THIS AGREEMENT is made the              day of
                     2009 
 BETWEEN: 

 

	(1)	NATIONAL AUSTRALIA BANK LIMITED (registered in the State of Victoria, Australia with number ABN 12 004 044 937) (“NAB”); and 

 

	(2)	GREAT WESTERN BANK (registered in the State of South Dakota) whose registered PO Box 925 100 N Phillips Av, Sioux Falls, SD 57101 (“GWB”). 

RECITALS 
  

	(A)	GWB is a wholly-owned subsidiary of NAB. GWB is authorised by the FDIC and SDBC to carry out certain banking activities in the US pursuant to the US regulations. 

 

	(B)	NAB is prepared to provide the Services to GWB to assist its operations on the terms set out in this Agreement. 

NOW IT IS AGREED as follows: 
  

	1.	Definitions and Interpretation 

  

	1.1	In this Agreement (including the Recitals) except where the context otherwise requires, the following words and expressions shall have the following meanings: 

“Business Day” means a day (other than a Saturday or Sunday) when banks open for business in London and the
United States of America; 
 “Dispute” means any dispute in relation to this Agreement; 

“Dispute Notice” means a written notice as set out in clause 8.2 

“DPA” means the Data Protection Act 1998; 

“FDIC” means Federal Deposit Insurance Corp, a regulatory body governing banks in the US; 

“FSA” means the Financial Services Authority and any successor regulator to it; 

“FSA Rules” means the principles and rules of the Financial Services Authority or any successor regulator, as
may be amended from time to time; 
 “FSMA” means the Financial Services and Markets Act 2000 and any amending
or replacement legislation which regulates the carrying on of investment or financial business in the United Kingdom. Reference to any section in the FSMA shall be to that section as amended from time to time and, if it is repealed and replaced,
then to that new section which most closely corresponds to the original section; 

 “GWB Activities” entering into interest rate swap transactions between GWB and
NAB for the purposes of hedging the GWB loan portfolio; 
 “GWB Staff” means the certain individuals nominated by GWB and as
notified to NAB from time to time as being responsible for dealing with the GWB Activities; 
 “Legislation and Regulations”
means all legislation (including the FSMA), statutory instruments, the NIPs Code and the FSA Rules insofar as they relate to the performance of the various obligations under this Agreement or to the regulation of GWB or NAB; 

“OCC” means the Office of the Comptroller of the Currency, a regulatory body governing Banks in the US; 

“NIPs Code” means the Non-Investment Products Code, as published by the Bank of England from time to time, and any codes of
practice or regulations which may replace or supersede it; 
 “Reporting Lines” means such reporting lines as the parties
may agree from time to time; 
 “SDBC” means the South Dakota Banking Commission, a body charged with the regulation and
supervision of state chartered and licensed financial institution in South Dakota. 
 “Services” means the services to be
provided by NAB to GWB in accordance with the terms of this Agreement and as agreed between the parties in writing from time to time which, on the date hereof, shall be those services described in schedule 1; and 

“Transaction Processing” means the booking, confirmation, maintenance and settlement of Interest Rate Swap transactions on
behalf of GWB, including (but not limited to) the preparation, execution, management, and maintenance of said transactions, and anything which the parties agree is Transaction Processing for the purposes of this Agreement. 

 

	1.2	In this Agreement, unless the context suggests otherwise, words importing the singular include the plural and vice versa, words importing a gender include every gender and any reference to a person shall include bodies
corporate, unincorporated associations, partnerships and individuals. 

  

	1.3	The clause headings in this Agreement are for ease of reference and shall not affect the interpretation of this Agreement. 

  

	1.4	References to clauses and schedules are, unless otherwise stated, to clauses of and schedules to this Agreement. 

  

	1.5	In this Agreement any reference to any enactment shall include references to any statutory modification or re-enactment thereof or to any regulation or order made under such enactment (or under such a modification or
re-enactment). 

  
 2 

	2.	Services 

  

	2.1	NAB shall provide the Services to GWB subject to the terms and conditions of this Agreement. GWB appoints NAB as its agent to execute such documents and enter into such agreements as NAB may consider necessary or
desirable for the proper performance of the Services. 

  

	2.2	NAB shall provide the Services at all times in accordance with the Legislation and Regulations but subject to this NAB is to have wide discretion and autonomy in how it chooses to provide the Services and to meet its
obligations under this Agreement. 

  

	2.3	NAB shall perform the Services in good faith, with reasonable skill and care and to the same standards and service levels as it performs such functions in respect of its own business activities. 

 

	2.4	The appointment of NAB to provide the Services hereby effected by this Agreement is non-exclusive, so that GWB is entitled to undertake tasks the same as or similar to the Services or to retain the services of a third
party to provide services that are the same as or similar to the Services, and NAB is entitled to provide services that are the same as or similar to the Services to any third party, but in any case without affecting the relevant party’s
obligations under this Agreement. If either party intends to undertake tasks for a third party which are the same as or similar to the Services or to retain the services of a third party to provide services that are the same as or similar to the
Services then it shall inform the other party immediately. 

  

	2.5	In consideration of NAB agreeing to carry out its obligations under this Agreement and providing the Services, NAB shall remunerate GWB if this Agreement results in the provision of Services by NAB to GWB, Nab shall pay
to GWB 30% of the annual gross revenue realized by NAB, which shall be paid in 12 monthly instalments based on NAB’s annual revenues realized. 

  

	2.6	NAB shall bear its own costs and expenses in providing the Services under this Agreement, unless agreed otherwise between the parties in writing. 

 

	3.	Duties 

  

	3.1	Each party shall: 

  

	 	3.1.1	appoint a relationship manager to meet with the other party’s relationship manager periodically in accordance with the Reporting Lines to discuss and deal with matters arising out of this Agreement;

  

	 	3.1.2	keep or cause to be kept such books, records and statements as may be necessary to provide a complete and accurate record of its activities in relation to this Agreement and to show at any time that the requirements of
the Legislation and Regulations have been complied with; 

  
 3 

	 	3.1.3	on request both during and after termination of this Agreement, promptly supply the other party with all information and provide such explanations as it may reasonably request so far as is necessary or desirable to
enable that party to comply with the Legislation and Regulations or otherwise for the purposes of this Agreement; 

  

	 	3.1.4	permit the other party (or its agents or contractors) and/ or the FSA/FDIC/OCC / SDBC at any time upon written request, to review its premises, records, controls and security procedures; 

 

	 	3.1.5	promptly notify the other party if it becomes aware or has reason to believe it will or may be the subject of, or named in any claim, action, suit, proceeding, arbitration, investigation or enquiry relating to any
alleged breach of the Legislation and Regulations which relates in any way to this Agreement and shall provide the other party with such information as it may reasonably require in order to acquaint itself with the material facts and circumstances
with respect thereto; 

  

	 	3.1.6	procure and maintain all technical, human and financial resources sufficient to perform its obligations under this Agreement and to discharge any liabilities as may arise under this Agreement; 

 

	 	3.1.7	co-operate with any third party providing services to the other party so far as may reasonably be necessary; 

  

	 	3.1.8	give such assistance and information to the other party as it may reasonably require from time to time to enable it to perform its obligations under this Agreement; 

 

	 	3.1.9	immediately notify the other of any material alteration to any licence, permission, authorisation or consent, including those from the FSA, that are necessary to enable it fully and effectively to carry out its
obligations under this Agreement or if any of the same cease to be in full force and effect; 

  

	 	3.1.10	at all times, comply with the Legislation and Regulations and any reasonable and necessary written instructions issued from time to time by the other party in relation to the matters covered by this Agreement;

  

	 	3.1.11	not knowingly do or omit to do anything that would cause the other party to be in breach of the Legislation and Regulations; and 

  

	 	3.1.12	comply with the terms and conditions set out in this Agreement. 

  

	3.2	NAB shall co-operate with any duly authorised employee, agent or other representative of GWB or the FSA/OCC / SDBC in such matters as they reasonably require, including in connection with the discharge of any duty under
the Legislation and Regulations, and such co-operation may include access to personnel, documentation, information, data, systems, premises and communications networks in the possession, custody or control of NAB and used for the purpose of the
Services. 

  
 4 

	3.3	NAB shall immediately notify GWB of any developments that may have a material adverse impact on NAB’s ability to meet its obligations under this Agreement, including any relevant material control weaknesses
identified by NAB’s internal or external auditors. 

  

	3.4	GWB is entitled at any time to require NAB to permit any duly authorised employee, agent or other representative of GWB or the FSA/OCC / SDBC to audit NAB’s records, systems and procedures for either or both of the
following purposes: 

  

	 	3.4.1	to assess the compliance thereof with the Legislation and Regulations or this Agreement; or 

  

	 	3.4.2	to enable GWB or the relevant employee, agent or other representative of GWB or the FSA to carry out any right or duty conferred or imposed by the Legislation and Regulations. 

 

	3.5	NAB shall for the purpose of an audit under clause 3.4 at all reasonable times during office hours provide access to its premises, records, systems, procedures and staff as may be reasonably necessary or desirable in
connection with the audit, and shall permit GWB or the relevant employee, agent or other representative of GWB or the FSA/OCC / SDBC to take copies of relevant documents or computer files. 

 

	3.6	NAB shall correct any material omissions or failures in its records, systems or procedures which have been identified by an audit under clause 3.4. GWB is entitled to review these measures to ensure their adequacy.

  

	4.	Representations and Warranties 

 Each party represents and warrants to the
other that it possesses and shall continue to possess all licences, permissions, authorisations and consents, including those from the FSA, that are necessary to enable it fully and effectively to carry out its obligations under this Agreement. 

 

	5.	Confidentiality 

  

	5.1	Except as provided for in, or required for the performance of, this Agreement or where disclosure is required to comply with the Legislation and Regulations, court order or a request or requirement of a competent
statutory or regulatory authority, both parties shall at all times use their respective best endeavours to prohibit unauthorised access to any confidential information of the other party acquired pursuant to this Agreement and will not themselves
use or disclose such information. For the avoidance of doubt, information which enters the public domain other than through the breach by either party of their obligations under this clause 6 shall not be deemed to be confidential information.

  

	5.2	This clause 5 shall survive termination of this Agreement. 

  
 5 

	6.	Data Protection 

  

	6.1	Each party undertakes and warrants that it will comply in all respects with the provisions of the DPA including without limitation the Data Protection Principles and Parts II and III of the DPA with respect to the
processing of any personal data obtained by it or the other party whilst undertaking its obligations set out in this Agreement. 

  

	6.2	This clause 6 shall survive termination of this Agreement. 

  

	7.	Termination 

  

	7.1	Either party may terminate this Agreement at any time on giving not less than 3 months notice in writing to the other. 

  

	7.2	If either party commits any material breach of the terms and conditions of this Agreement and, in the case of a breach capable of remedy, has failed to remedy the breach within 10 Business Days after receipt of a
written notice provided by the other party giving full particulars of the breach and requiring it to be remedied, then the other shall be entitled to terminate this Agreement forthwith by written notice to the other. 

 

	7.3	On termination of this Agreement for any reason NAB shall hand over to GWB without charge or undue delay: 

  

	 	7.3.1	all property of GWB; 

  

	 	7.3.2	all records as required by GWB to meet its obligations under the Legislation and Regulations; and 

  

	 	7.3.3	copies of all records relating to this Agreement which NAB has kept pursuant to this Agreement. 

  

	8.	Dispute Resolution 

  

	8.1	Mechanism for Dispute Resolution 

 Before resorting to any external dispute resolution
mechanisms, the parties agree to use their best efforts in good faith to settle a Dispute. In order to facilitate the other party’s fulfilment of its obligations and to minimise the possibility of loss or damage to itself, each party agrees to
inform the appropriate personnel of the other party of any matter which is likely to cause a Dispute promptly after that matter comes to its notice. 
  

	8.2	Dispute Notice 

 If a Dispute arises between the parties, the party that believes a Dispute
exists will give the other party a Dispute Notice, giving details of the Dispute and requesting a meeting of the parties at the Bank’s premises as soon as practicable to discuss and attempt to resolve the Dispute. 

  
 6 

	8.3	Resolution by escalation procedure 

 Any Dispute submitted by the parties to the dispute
resolution process pursuant to clause 8.2 will be dealt with in the following manner: 
  

	 	8.3.1	the Dispute will be referred initially to the relationship manager of each party; 

  

	 	8.3.2	if the relationship managers are unable to resolve the Dispute within 5 Business Days after the Dispute Notice is given, the Dispute will be escalated by each party in accordance with the Reporting Lines; and

  

	 	8.3.3	if the Dispute has not been settled within 15 Business Days after the Dispute Notice is given, the parties will, as soon as practicable, convene a meeting to review and attempt to resolve the Dispute, such meeting to be
attended by all appropriate and relevant personnel of both parties (including legal personnel), who will have full settlement authority. 

  

	8.4	Mediation 

  

	 	8.4.1	If the parties have not resolved the Dispute to their mutual satisfaction within 20 Business Days after the Dispute Notice is given, either party may submit the Dispute to mediation by providing a written notice
requesting mediation, setting forth the subject of the Dispute and the relief requested, to the other party as well as options for a mediator which will be considered by the parties. Appointment of the mediator and the mediation shall be pursuant to
the rules of the Centre of Dispute Resolution (CEDR), unless otherwise agreed between the parties. 

  

	 	8.4.2	The parties will cooperate with the mediator and with one another in scheduling the mediation proceedings, will participate in the mediation in good faith, and will share equally in its costs. 

 

	 	8.4.3	All offers, promises, conduct and statements, whether oral or written, made in the course of the mediation by any of the parties, their agents, employees, experts and attorneys, and by the mediator, are confidential,
privileged and inadmissible for any purpose, including impeachment, in any legal proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result
of its use in the mediation. 

  

	 	8.4.4	Each party may be represented by a duly qualified practitioner at the mediation. 

  

	8.5	Proceedings 

 At any time after the initial mediation session or 30 Business Days after the
notice requesting mediation is given, whichever occurs first, if the parties have not resolved the Dispute to their mutual satisfaction, either party may commence legal proceedings in respect of the Dispute. 

  
 7 

	8.6	Equitable Relief 

 Nothing in this clause precludes either party from taking immediate steps to
seek equitable relief before the appropriate court. 
  

	9.	General 

  

	9.1	The relationship between NAB and GWB is one of independent contractors and not one of employer and employee or of partnership, and nothing in this Agreement and no action by the parties pursuant to this Agreement shall
be taken to imply the contrary. 

  

	9.2	Neither party may assign, delegate, transfer or sub-contract its rights and obligations without the prior written consent of the other party. 

 

	9.3	If NAB sub-contracts any of the Services to a third party they will continue to be contractually liable to GWB for those sub-contracted services and shall be responsible for ensuring that the provisions of this
Agreement are included in the sub-contract to ensure that GWB is able to monitor and audit the sub-contractor. 

  

	9.4	The terms and conditions of this Agreement may be varied at any time by the prior agreement between the parties in writing. 

  

	9.5	Either party may vary the terms of this Agreement forthwith by giving written notice to the other party at any time if required to do so by the FSA or by any change to the Legislation and Regulations. 

 

	9.6	If at any time any provision of this Agreement is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that shall not affect or impair: 

 

	 	9.6.1	the legality, validity or enforceability in that jurisdiction of any other provisions of this Agreement; or 

  

	 	9.6.2	the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of this Agreement. 

  

	9.7	Neither party shall be liable in any way for any delay, hindrance or failure to perform its obligations or for loss, damage or delay incurred by the other party resulting from circumstances beyond its reasonable
control. 

  

	9.8	The failure by either party to enforce at any time or for any period any one or more of the terms and conditions of this Agreement shall not be a waiver of them or of the right at any time subsequently to enforce all
terms and conditions of this Agreement. 

  

	9.9	Nothing in this Agreement is intended to confer on any person any right to enforce any term of this Agreement which that person would not have had but for the Contracts (Rights of Third Parties) Act 1999.

  
 8 

	9.10	This Agreement shall be governed by and construed in accordance with the laws of England and each of the parties hereto submits to the exclusive jurisdiction of the English Courts as regards any claim or matter arising
under this Agreement. 

  

	9.11	Any notice or other communication given or made under or in connection with the matters contemplated by this Agreement shall be in writing or in such form as may be agreed between the parties from time to time.

  

	9.12	This Agreement may be executed in any number of documents or counterparts each in the like form, all of which taken together shall constitute one and the same document and any party may execute this Agreement by signing
any one or more of such documents or counterparts. 

  
 9 

 AS WITNESS the hands of the parties or their duly authorised representatives on the date appearing at the
head of this Agreement 
  

							
	 SIGNED by
	  	)	  		  	
	 for and on behalf of
	  	)	  		  	
	 NATIONAL AUSTRALIA
	  	)	  		  	
	 BANK LIMITED
	  	)	  		  	
	 (ABN 12 004 044 937)
	  		  		  	
				
	 SIGNED by
	  	)	  		  	
	 for and on behalf of
	  	)	  		  	
	 GREAT WESTERN BANK
	  	)	  		  	

  
 10 

 Schedule 1 

Services 
 The Services to be provided by
NAB to GWB in respect of the GWB Activities shall include the following: 
 Back office functions 

 

	1.	Confirmation: confirming with counterparties or agents that trades made by GWB are valid; 

  

	2.	Payment: NAB will make payment to GWB’s correspondent and GWB will make payment to NAB’s correspondent when required; 

  

	3.	Settlement: the processing of payments in accordance with industry guidelines on timings; 

  

	4.	Validation: confirming that payments to/ due from GWB or counterparties are correct (in particular, the amount, the account and timing, and to provide email confirmation by NAB to GWB); 

 

	5.	Transaction Processing and providing such other assistance to the GWB Staff in carrying out the GWB Activities as may reasonably be required; 

Risk functions 
  

	6.	Limit monitoring: ensuring that the operations of GWB are conducted in accordance with (i) approved risk limits; (ii) approved credit limits and (iii) in accordance with NAB Policy statements. GWB will
utilise NAB credit limits for the purposes of transacting with clients as riskless principal; 

  

	7.	Product usage: ensuring that GWB is only marketing and distributing products that can be processed through GWB and NAB systems and processes in accordance with approved product usage authorities. 

Front office functions 
  

	8.	Providing pricing for the interest rate swap for GWB hedging requirements and to book the interest rate swap transaction on NAB’s books (in London portfolio); 

Technology 
  

	9.	Application Support – ensuring all systems and infrastructure including necessary IT data storage and communication systems are maintained and developed to support the strategy of GWB; 

 

	10.	Help Desk Support – provide system support, as well as fault capture and diagnosis; 

  
 11 

	11.	Development Support – ensure that all changes made to the systems are conducted under a strict change management protocol; 

  

	12.	Business Continuity – ensure that a technical disaster recovery plan is in place and fully functional; 

  

	13.	Financial Information – provide the necessary transactional and financial information to GWB from NAB core systems; 

  

	14.	Risk Information – provide the necessary transactional and risk information to GWB from NAB core systems; 

  
 12

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