Document:

<PAGE>

                                                                   EXHIBIT 10.30

                                  AMENDMENT TO
              MICROSOFT CORPORATION/WEBTV SHOPPING INSERTION ORDER

This Amendment is made pursuant to that certain Microsoft Corporation/WebTV
Shopping Insertion Order (the "Agreement") dated September 15, 2000 by and
between Microsoft Corporation ("Microsoft") and RedEnvelope, Inc. ("Company")
and confirms the terms pursuant to which Company will participate in the MSN
Shopping Channel ("eShop") and WebTV Service Shopping Center ("WebTV").

Microsoft and Company hereby agree to modify the Agreement as follows, effective
immediately:

1.       All references to "MS" and "Advertiser" in the Agreement shall be
         deemed deleted, and the words "Microsoft" and "Company" shall
         respectively be deemed inserted therein.

2.       The parties agree that the Term, Total Fees and Order Summary outlined
         in the Agreement shall be deemed deleted, and such elements shall be
         amended and deemed inserted as set forth below:

ACCOUNT EXECUTIVE:        KERRY BENJAMIN
EMAIL:       KERRYB

<TABLE>
<S>                  <C>                         <C>          <C>
------------------------------------------------------------------------------------------
    COMPANY:         RedEnvelope, Inc.              AGENCY:
------------------------------------------------------------------------------------------
    CONTACT:         Chas Akers                     CONTACT:
                     201 Spear St. Suite 300
                     SF, CA 94105

------------------------------------------------------------------------------------------
SITE URL:            www.redenvelope.com         TERM:        July 1, 2001 - June 30, 2002
------------------------------------------------------------------------------------------
                                                 TOTAL FEES:  See Exhibit 1 - B
------------------------------------------------------------------------------------------
</TABLE>

         Order Summary (see Exhibit 1-A attached):

<TABLE>
<CAPTION>
-------------------------------------------------------------------------------------------------------------------
   AD ELEMENTS                         ORDER TOTAL        MONTHLY GUARANTEED FEE       TOTAL ESTIMATED AD REQUESTS
-------------------------------------------------------------------------------------------------------------------
<S>                                  <C>                  <C>                          <C>
[*] PLACEMENTS                       See Exhibit 1-B         See Exhibit 1-B                   [*]
[*}
-------------------------------------------------------------------------------------------------------------------

[*] PLACEMENTS                       Included                     n/a                          [*]
[*]
-------------------------------------------------------------------------------------------------------------------
</TABLE>

3.       MAKE-GOOD POLICY: The parties agree that the following sentence shall
         be deleted from Section 4.A of the Agreement: If MS fails to deliver
         the agreed upon number of ad requests during the agreed upon period
         pursuant to subsection (i) or (ii) above, Advertiser's sole remedy for
         such failure will be the extension of the period until the agreed upon
         number of ad requests (or other ad requests as the parties may agree)
         are provided.

4.       CANCELLATION: The parties agree that Section 6 of the Agreement shall
         be deemed deleted, and the following shall be deemed inserted therein:

         If either Microsoft or Company defaults under this Agreement, the
         non-defaulting party will notify the other in writing. If the failure
         is not cured within five (5) business days after written notice is
         received by the notified party, the non-defaulting party may terminate
         this Agreement immediately with no further obligation to the notified
         party. Upon termination or expiration of this Agreement, other than by
         Company due to an uncured default by Microsoft, Company will
         immediately pay Microsoft any amounts of The Fee not yet paid, however,
         Microsoft will be entitled to payment of Total Fees if it has provided
         [*] ([*]) or more clicks to Company. If Company terminates due to an
         uncured default by Microsoft, Company will be solely obligated to
         render payment to Microsoft through the effective date of termination.

5.       COMPANY REPORTING: In addition to the obligations set forth in
         Section 7 of the Agreement, Company agrees to the following:

         If Company participates in a seasonal or other Microsoft promotion
         during the Term, Company shall develop, implement and maintain the
         technology required to track usage of the Company site by users linking
         to the Company site from [ * ],

MICROSOFT CONFIDENTIAL                                          [MICROSOFT LOGO]

Page 1 of 8

* Material has been omitted pursuant
  to a request for confidential treatment.

<PAGE>

         [ * ] and/or any other Microsoft site, and will provide Microsoft with
         reports detailing the qualifying transaction activity including but not
         limited to, the total number of qualifying transactions per customer
         check-out, and the URL for the corresponding order confirmation page on
         Company's site Company agrees to keep all usual and accurate records
         necessary to verify such promotion reporting under this section.

6.       USE OF NAME OR MARKS: Each party hereby grants to the other the right
         during the Term to use, reproduce and publish the names and logos of
         the other party solely in the manner contemplated by this Agreement.
         Company must use the Microsoft names and logos in accordance with the
         names and logo guidelines set forth at
         http://www.microsoft.com/trademarks/t-mark/MS-Guide.htm as such
         guidelines may be updated by Microsoft from time to time. Company shall
         provide Company logos in accordance with the logo specifications
         required by Microsoft. Each party shall retain all interest in its
         logos, trade names, trademarks or service marks.

7.       COMPANY OBLIGATIONS: In addition to the obligations set forth in
         Section 11 of the Agreement, Company agrees to the following:

         A.       Company will make reasonable efforts to review the standard
                  Microsoft Passport Wallet Service Agreement and Microsoft
                  Passport SDK License and Single Sign-In Service Agreement
                  promptly following the execution of this Agreement. Company
                  agrees to upgrade current Microsoft Passport wallet service
                  known as PPEP and will make that service available under
                  existing referring URL restrictions, no later than November
                  15, 2001. Company will make reasonable efforts to deploy
                  Microsoft Passport SDK License and Single Sign-In service
                  within a reasonable time frame during the Term. In the event
                  Company's review indicates that either SDK or SSI fails to
                  deliver a satisfactory user experience or does not comply with
                  the current functionality of Company's site, Microsoft will
                  release Company from any further obligation to integrate any
                  similar technology for the remainder of the Term. If Company
                  has not deployed such Microsoft Passport services prior to
                  implementing additional third party wallet technologies on
                  Company's site, Microsoft Passport services will, upon
                  deployment, receive a location and size at least as prominent
                  as such third party wallet technology.

         B.       For each category in which Company has placement (i.e., the
                  "Desktop" category of the Hardware sub-department), Company
                  will provide Microsoft with a minimum of fifty (50) sku's for
                  MSN users ("Offers") throughout the Term. Offers may include,
                  but not be limited to, Company's products or other compelling
                  offers to increase MSN user response and Company's sales;

         C.       Company will provide Microsoft with a minimum of six (6)
                  optimized, exclusive offers for MSN Users ("Exclusive
                  Offers") throughout the Term. Exclusive Offers may include,
                  but not be limited to: (i) pervasive merchant discounts (i.e.,
                  dollar or percentage discounts off Company's entire inventory,
                  a specific category or any large set of products); (ii)
                  offer-specific discounts (i.e., an exclusive discount of a
                  specific sku for MSN users); (iii): channel specific offers
                  (i.e., offers exclusive to MSN users during the entire offer
                  period or presented to MSN users in advance of an offering via
                  another portal or channel); and/or (iv) bundled offers (i.e.,
                  offers tied to the purchase of another item [buy a 32" TV and
                  receive a discount on a DSS receiver]);

         D.       During sessions generated by users accessing Company's site
                  from MSN, Company will maintain a Microsoft eshop frame
                  ("Frame"). Such Frame will: (i) be in a format designated by
                  Microsoft; (ii) include links back to eShop and MSN Search,;
                  (iii) will not include links to other eShop merchants; and
                  (iv) be subject to change;

         E.       Company will cookie (as such term is commonly understood in
                  the technology industry) MSN users. Such cookie will enable
                  MSN users to file an order either. (i) immediately upon
                  linking to Company's site from MSN; or (ii) within thirty (30)
                  days after the cookie is issued upon linking to Company's site
                  from MSN or any third party site. Company will credit
                  Microsoft for orders from such MSN users, provided that such
                  user places an order before the cookie expires;

         F.       Company will at its sole discretion maintain a "on MSN" logo
                  and URL on e-mail communications to its customers and
                  Company's catalogs and packing materials in shipped boxes per
                  Microsoft specifications; and

         G.       Company shall not implement and/or use technology which
                  prohibits users from using the "Back" button on such user's
                  browser to return to the prior site and/or any Microsoft site.

(Signature page follows)

MICROSOFT CONFIDENTIAL

* Material has been omitted pursuant to a request for confidential treatment.

Page 2 of 8

<PAGE>

Except as specifically modified herein or in prior amendments, all other terms
and conditions of the Agreement shall remain in full force and effect. Whereby
the parties enter into this Amendment as of the later of the two signatures
dates below.

Microsoft                                    Company
MICROSOFT CORPORATION                        REDENVELOPE, INC.

One Microsoft Way                            201 Spear St. Suite 300
Redmond, WA 98052-6399                       San Francisco, CA 94105

By /s/ [ILLEGIBLE]                           /s/ Martin W. McClanan
   -------------------------                 -----------------------------------
(Sign)                                       (Sign)

[ILLEGIBLE]                                  Martin W. McClanan
----------------------------                 -----------------------------------
Name (Print)                                 Name (Print)

Unit Manager                                 Chief Executive Officer
----------------------------                 -----------------------------------
Title                                        Title

9/24/01                                      08/02/01
----------------------------                 ----------------------------------
Date                                         Date

PROGRAM CONTACT: See Account Executive above

MICROSOFT CONFIDENTIAL

Page 3 of 8

<PAGE>

                                  EXHIBIT 1-A

<TABLE>
<CAPTION>
[*]                                 AD ELEMENTS                                          PROJ
                                                                                      IMPRESSIONS
                                                                                       (000,000)
<S>                            <C>                                                    <C>
[*                              [*                                                    [*
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*                               *                                                     *
*]                              *]                                                    *]
</TABLE>

MICROSOFT CONFIDENTIAL

Page 4 of 8

* Material has been omitted pursuant
to a request for confidential treatment.

<PAGE>

<TABLE>
<S>                   <C>                                                     <C>
[*                    [*                                                      [*
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *                     *                                                       *
 *]                    *]                                                      *]
</TABLE>

<TABLE>
<CAPTION>
                                                                              PROJ
                                                                          IMPRESSIONS
[*]                     AD ELEMENTS                                        (000,000)
<S>                   <C>                                                 <C>
[*]
[*                    [*                                                    [*
 *                     *                                                     *
 *                     *                                                     *
 *                     *                                                     *
 *                     *                                                     *
 *                     *                                                     *
 *                     *                                                     *
 *                     *                                                     *
 *                     *                                                     *
 *]                    *                                                     *
                       *                                                     *
[*]                    *                                                     *
[*                     *                                                     *
 *]                    *                                                     *
                       *                                                     *
[*]                    *                                                     *
[*                     *                                                     *
 *                     *                                                     *
 *]                    *]                                                    *]

</TABLE>

MICROSOFT CONFIDENTIAL

Page 5 of 8

* Material has been omitted pursuant
to a request for confidential treatment.
<PAGE>

<TABLE>
<CAPTION>
                                                                                         PROJ
                                                                                      IMPRESSIONS
[*]                              AD ELEMENTS                                           (000,000)
<S>                             <C>                                                   <C>
[*]

[*]                             [*]                                                   [*]
</TABLE>

<TABLE>
<CAPTION>
                                                                                         PROJ
[*                                                                                   IMPRESSIONS
 *]                               AD ELEMENTS                                          (000,000)
<S>                             <C>                                                   <C>
[*

 *                              [*                                                     [*
 *                               *                                                      *

 *                               *                                                      *
 *                               *                                                      *

 *

 *                               *                                                      *
 *                               *                                                      *

 *

 *                               *                                                      *
 *                               *                                                      *

 *

 *]                              *]                                                     *]
</TABLE>

[*] (including [*], [*] and [*]) ad requests are estimates for each site. The
actual ad request deliveries per MSN channel may differ from estimates, however,
the total number of ad requests are guaranteed.

Failure by Microsoft to meet a particular cost per acquisition or a certain
return on investment metric and/or provide a certain number of ad requests shall
not be deemed a breach of this Agreement or entitle Company to any legal remedy.

MICROSOFT CONFIDENTIAL

Page 6 of 8

* Material has been omitted pursuant
  to a request for confidential treatment.
<PAGE>

                                   EXHIBIT - B

The Total Fees shall be comprised of the following elements:

     A. Fee. Company will pay Microsoft a flat fee of [*] dollars (US$[*]) (the
        "Fee") in consideration for the guaranteed delivery of [*] ([*]) click
        thrus derived solely from the elements set forth in Exhibit 1-A. The Fee
        is a non-refundable, guaranteed payment to Microsoft. The Fee will be
        rendered to Microsoft in twelve (12) monthly installments. The first
        payment hereunder is due when this Agreement is signed and returned to
        Microsoft. Microsoft will invoice Company for each month's payment, and
        Company will pay such invoiced amounts within 30 days following the date
        of such invoice.

     B. Click fee. During the Term, Microsoft will guarantee to deliver clicks
        to Company's site. After Microsoft provides [*] clicks ([*]) to
        Company's site, Company will pay Microsoft a per click fee for each
        click thereafter as set forth below:

<TABLE>
<CAPTION>
=======================================================================
                                                     POSSIBLE CLICK
    CLICKS                    CLICK FEE                   FEES
-----------------------------------------------------------------------
<S>                           <C>                    <C>
[*]                             $ [*]                 $ [*]
-----------------------------------------------------------------------
[*]                             $ [*]                 $ [*]
-----------------------------------------------------------------------
[*]                             $ [*]                 $ [*]
-----------------------------------------------------------------------
TOTAL MAXIMUM CONTRACT VALUE
(INCLUDING [*] FEE)                                   $ [*]
=======================================================================
</TABLE>

     C. Click Terms.

         (i)      Clicks will be delivered from the placements set forth in
                  Exhibit 1-A, the [*], [*] placements, or any other [*]
                  placements. Notwithstanding the foregoing, Microsoft will
                  obtain Company's prior approval if it intends to provide more
                  than [*]([*])[*] placements in any given month of the Term,
                  with the exception of December, February and May, when
                  Microsoft shall have the right to provide up to [*]([*]) such
                  placements. Microsoft will not provide clicks from alternate
                  placements, unless such placements are agreed upon in writing
                  by the parties. Company reserves the right to negotiate terms
                  for any alternate placement.

         (ii)     The parties will meet on a monthly basis during the Term to
                  monitor and manage clicks. Following each such meeting, the
                  parties may revise the placements in an effort to optimize
                  total clicks.

         (iii)    Total clicks hereunder will be based solely on Microsoft's
                  tracking reports.

         (iv)     Company will be billed for clicks actually delivered by
                  Microsoft, however, in no event will Microsoft be required to
                  refund or otherwise return to Company any portion of the Fee.
                  Company will render such click fees to Microsoft within thirty
                  (30) days after the date of each invoice.

         (v)      Microsoft is not obligated to deliver such clicks evenly
                  during the Term.

         (vi)     Company agrees that Microsoft's reporting will be the basis
                  for click fee billing. Microsoft will account for clicks on a
                  monthly basis, and will report such click activity to Company
                  during the Term.

         (vii)    If Microsoft fails to provide [*] ([*]) clicks during the
                  Term, Company's sole remedy for such failure will be the
                  extension of the Term until such clicks are provided.

         (viii)   If Microsoft falls short of any estimated monthly click
                  allocation amount (as such benchmarks are set forth in Exhibit
                  1-C, attached hereto) by more than [*] percent ([*]%),
                  Company will have the right to terminate the click portion of
                  this Agreement upon sixty (60) days' written notice to
                  Microsoft, Following Microsoft's receipt of such notice,
                  Microsoft will have the right to cure such shortfall. If
                  Microsoft remedies the click shortfall thru mutually agreed
                  upon placements prior to the proposed effective date of click
                  termination, the parties agree that Company's prior notice to
                  terminate the click portion of this Agreement shall be deemed
                  rescinded. If Company terminates the click portion of this
                  Agreement pursuant to this Section 1.C.viii, the parties will
                  be relieved of their respective obligations solely with regard
                  to clicks, except Company shall remain obligated to render
                  payment of any amount properly due Microsoft pursuant to
                  Exhibit 1-B, Section B through the effective date of click
                  termination.

MICROSOFT CONFIDENTIAL

Page 7 of 8

* Material has been omitted pursuant
  to a request for confidential treatment.
<PAGE>

                                   EXHIBIT 1-C

                            MONTHLY CLICK ALLOCATION

<TABLE>
<CAPTION>
======================================
MONTH               ESTIMATED CLICKS
--------------------------------------
<S>                 <C>
July 2001                    [*
--------------------------------------
August 2001                   *
--------------------------------------
September 2001                *
--------------------------------------
October 2001                  *
--------------------------------------
November 2001                 *
--------------------------------------
December 2001                 *
--------------------------------------
January 2002                  *
--------------------------------------
February 2002                 *
--------------------------------------
March 2002                    *
--------------------------------------
April 2002                    *
--------------------------------------
May 2002                      *
--------------------------------------
June 2002                     *
--------------------------------------
CONTRACT TOTAL                *]
======================================
</TABLE>

MICROSOFT CONFIDENTIAL

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* Material has been omitted pursuant
to a request for confidential treatment.<PAGE>

                                                                   EXHIBIT 10.31

                                 AMENDMENT 2 TO
             MICROSOFT CORPORATION / WEBTV SHOPPING INSERTION ORDER

This Amendment 2 is made pursuant to that certain Microsoft Corporation / WebTV
Shopping Insertion Order (the "AGREEMENT") dated September 15, 2000 by and
between Microsoft Corporation ("MICROSOFT") and RedEnvelope, Inc. ("COMPANY"),
and sets forth the terms pursuant to which Company will participate in the
shopping placements in the MSN Shopping Channel ("eSHOP"), MSN TV Service
Shopping Center ("MSN TV SHOPPING") as well as other Microsoft sites
(collectively, the "MICROSOFT SHOPPING CHANNELS").

Microsoft and Company hereby agree to modify the Agreement as follows, effective
immediately.

1.       By copy of this Amendment 2, Microsoft requests permission to assign
         its rights and obligations hereunder to Microsoft Online, LP, an
         affiliate of Microsoft Corporation. Hereinafter, Microsoft Corporation
         and Microsoft Online, LP will be referred to either collectively or
         individually as "MICROSOFT".

2.       All references to "WEBTV" in the Agreement will be deemed deleted,
         and the words "MSN TV SHOPPING" will respectively be deemed inserted
         therein.

3.       The Term, Total Fees and Order Summary outlined in the Agreement will
         be deemed deleted, and such elements will be amended and deemed
         inserted as set forth below:

ACCOUNT EXECUTIVE: KERRY BENJAMIN
EMAIL: Kerryb@microsoft.com

 COMPANY:   Red Envelope.com

 CONTACT:   Chas Akers                 CONTACT:
            201 Spear St. Suite 300
            San Francisco, CA 94105
--------------------------------------------------------------------------------
 SITE URL:  www.redenvelope.com      TERM:          July 1, 2002 - June 30, 2003
--------------------------------------------------------------------------------
                                     TOTAL FEES:    SEE EXHIBIT 1-B
--------------------------------------------------------------------------------

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
       AD ELEMENTS                    ORDER TOTAL         MONTHLY GUARANTEED FEE        TOTAL AD REQUESTS
---------------------------------------------------------------------------------------------------------
<S>                                 <C>                   <C>                           <C>
[*                                  See Exhibit 1-B               $ [*]                   [*]
 *         (SEE EXHIBIT 1-A)
 *]
---------------------------------------------------------------------------------------------------------
ADDITIONAL PLACEMENTS                           n/a                   n/a                See Exhibit 1-A
[*
 *
 *]
---------------------------------------------------------------------------------------------------------
</TABLE>

4.       MAKE GOOD POLICY. The parties agree that the following sentence shall
         be deemed inserted in Section 4.A: If Microsoft fails to deliver the
         agreed upon number of ad requests during the Term, Company's sole
         remedy for such failure will be the extension of the Term by Microsoft
         at no additional cost to Company until the agreed upon number of ad
         requests as specified in Exhibit 1-A (the "TOTAL AD REQUESTS") (or
         other ad requests as the parties may agree) are provided.

5.       CANCELLATION. The parties agree that Section 6 of the Agreement shall
         be deemed deleted, and the following shall be deemed inserted therein:

         If either Microsoft or Company defaults under this Agreement, the
         non-defaulting party will notify the other in writing. If the failure
         is not cured within five (5) business days after written notice is
         received by the notified party, the non-defaulting party may terminate
         this Agreement immediately with no further obligation to the notified
         party. Upon termination or expiration of this Agreement, other than by
         Company due to an uncured default by Microsoft, Company will
         immediately pay Microsoft any amounts of the Total Fee not yet paid. If
         Company terminates due to an uncured default by Microsoft Company will
         be solely obligated to render payment to Microsoft through the
         effective date of termination.

MICROSOFT CONFIDENTIAL

Page 1 of 9                                                     [MICROSOFT LOGO]

* Material has been omitted pursuant
to a request for confidential treatment.
<PAGE>

6.       TESTING. In addition to the obligations set forth in Section 7, Company
         will, within thirty days after execution of this Amendment, Company
         will cooperate with Microsoft to conduct a 1 week test to verify that
         Company's technology accurately tracks MSN Users. Test will involve
         Company sending one or more tracking urls to Microsoft to test for
         click discrepancies. Company will make a reasonable effort with
         Microsoft to promptly resolve any discrepancies between Company's
         tracking results and Microsoft's tracking results.

7.       In addition to the obligations set forth in Section 11, Company will
         ensure that web sites operated by or on behalf of Company comply with
         the Platform for Privacy Preferences Project requirements set forth in
         Exhibit 1-C.

8.       FEATURED SITES:

         A.       PLACEMENTS: Company will receive the Featured Sites words and
                  closely related variants set forth in Exhibit 1-D on a
                  non-exclusive basis commencing on the date of first exhibition
                  of Company's links by Microsoft and continuing through the end
                  of the Term. Company's site will receive placement in relevant
                  MSN user searches, however, Microsoft cannot guarantee
                  Company's placement and/or ranking within the "Featured Sites"
                  section of MSN Search. Microsoft will deliver [*] ad requests
                  in promotion of the Featured Sites words. If Microsoft fails
                  to deliver such ad requests by the end of the Term or the
                  effective date of cancellation of the Featured Sites placement
                  (if the Featured Sites portion of this Agreement is terminated
                  by either party pursuant to Section 8.C below), Microsoft will
                  deliver ad requests in the placements set forth in Exhibit 1-A
                  until the earlier of such Featured Site ad request shortfall
                  is provided or until [*]% of the ad requests in Exhibit 1-A
                  have been delivered. Microsoft reserves the right to update
                  the MSN Search template at any time during the Term.

         B.       DELIVERY: During the Term, Microsoft will make reasonable
                  efforts to deliver clicks to Company's site from search
                  results on any Microsoft site. Microsoft is not obligated to
                  deliver such clicks evenly throughout the Term. Failure by
                  Microsoft to deliver a certain number of clicks shall not be
                  deemed a breach of this Agreement or entitle Company to any
                  legal remedy.

         C.       FEATURED SITES CANCELLATION: At any time during the Term,
                  either party may terminate the Featured Sites portion of this
                  Agreement upon thirty (30) days' prior written notice to the
                  other party. In such event, the parties will be relieved of
                  their respective obligations with respect to the MSN Search
                  Featured Site placements, however, Microsoft will remain
                  obligated to provide the Total Ad Requests to Company, as set
                  forth in Section 8.A above. The cancellation rights set forth
                  in this Section 8 will not pertain to Company's Microsoft
                  Shopping Channel placements.

         D.       SPECIAL TERMS: (i) The final keyword and advertisement content
                  will be subject to mutual agreement of the parties. (ii)
                  Microsoft reserves the right to immediately suspend
                  distribution of Company's entire Featured Site listings
                  ("LISTINGS") if five percent (5%) or more of the total URL
                  links from Company are not functional and accessible, and any
                  such removal shall not constitute a breach of this Agreement,
                  (iii) Company may update or refresh the Listings once every
                  ninety (90) days, or an alternate schedule contingent upon
                  seasonal promotions or product changes and agreed upon by the
                  parties. Updates will be scheduled by the parties following
                  the date upon which the Listings are first displayed. Company
                  will create and deliver to Microsoft all updated Listings at
                  least fourteen (14) days' prior to the first run date for such
                  Listing, and such updates will be subject to the same review
                  by Microsoft as a new Listing.

This Amendment 2 will be attached to and incorporated into the Agreement, and is
subject to all the terms and conditions of the Agreement. Whereby the parties
enter into this Amendment 2 as of the later of the two dates below.

Microsoft                                                Company
MICROSOFT ONLINE, LP                                     RED ENVELOPE.COM
6100 Neil Road                                           201 Spear St. Suite 300
Reno, NV 89570                                           San Francisco, CA 94103

By /s/ Kerry Benjamin                                    /s/ Charles Akers and
   --------------------                                      Hilary Billings
(Sign)                                                   -----------------------
                                                         (Sign)

Kerry Benjamin                                           Charles Akers and
-----------------------                                  Hilary Billings
Name (Print)                                             -----------------------
                                                         Name (Print)

      Account Executive
-----------------------                                  _______________________
Title                                                    Title

      8/1/02                                                         8/1/02
-----------------------                                  -----------------------
Date                                                     Date
PROGRAM CONTACT: See Account Executive above

MICROSOFT CONFIDENTIAL

Page 2 of 9

* Material has been omitted pursuant to a request for confidential treatment.
<PAGE>

                                   EXHIBIT 1-A

<TABLE>
<CAPTION>
                                                         FY03PROJ PRORATED AD
[*]                                                       REQUESTS (000,000)
<S>                                                      <C>
                                                                      [*
[*
*                                                                      *
*                                                                      *
*                                                                      *
*                                                                      *

*                                                                      *

*                                                                      *

*                                                                      *
*                                                                      *
*                                                                      *

*                                                                      *
*                                                                      *

*                                                                      *
*                                                                      *

*                                                                      *
*                                                                      *

*                                                                      *
*                                                                      *
</TABLE>

<TABLE>
<CAPTION>
*
<S>                                                                 <C>
*                                                                      *

*                                                                      *]
</TABLE>

<TABLE>
<CAPTION>
*                                                                               FLIGHT
*
<S>                                             <C>                             <C>
*]                                              [*]
</TABLE>

MICROSOFT CONFIDENTIAL

Page 3 of 9

* Material has been omitted pursuant
to a request for confidential treatment.
<PAGE>

<TABLE>
<S>                        <C>            <C>
[                          [*              [*

                           *               *
                           *               *
                           *               *
                           *               *
                           *               *
                           *               *
                           *               *
                           *               *
                           *]              *]
]
 </TABLE>

1.       Company is guaranteed a certain amount of ad requests as outlined in
         Exhibit 1-A: (a) [*] total ad requests in [*] and sponsored guides; (b)
         [*] total ad requests in [*]; (c) [*] total ad requests in [*]; (d) [*]
         total ad requests in [*] and (e) [*] total ad requests on [*].

2.       [*] ad requests are estimates for each site.

3.       The parties will meet on a quarterly basis to review total ad requests
         delivered by Microsoft during the prior quarter. Microsoft's reporting
         will be the basis for counting ad request deliveries.

4.       Microsoft will be deemed to have delivered [*] ([*]) ad requests each
         time the [*] placement is exhibited and [*] ([*]) ad requests each time
         the [*] is exhibited. Such ad requests will accrue toward the [*]
         placement total set forth in Section 1(a) above. Microsoft will provide
         Company with the total number of days Company appeared in all
         placements during the quarterly meeting. Such ad requests will count
         toward the overall ad request delivery obligation.

5.       Failure by Microsoft to meet a particular cost per acquisition, or a
         certain return on investment metric will not be deemed a breach of this
         Agreement or entitle Company to any legal remedy.

MICROSOFT CONFIDENTIAL

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* Material has been omitted pursuant
  to a request for confidential treatment.
<PAGE>

                                   EXHIBIT 1-B

1.        Fee. Company will pay Microsoft a flat fee of [*] dollars (US$ [*])
          (the "Fee") in consideration for delivery of [*] ([*])ad requests from
          the elements set forth [*] Exhibit 1-A. The Fee is a non-refundable,
          guaranteed payment to Microsoft. The Fee will be rendered to Microsoft
          in twelve (12) monthly installments. The first payment hereunder is
          due when this Agreement is signed and returned to Microsoft. Microsoft
          will invoice Company for each month's payment, and Company will pay
          such invoiced amounts within thirty (30) days following the date of
          such invoice. In the event that Microsoft fails to deliver the entire
          [*] ad requests as outlined in Exhibit 1-A by 06/30/2003, Company will
          hold final installment of the Fee until all guaranteed ad requests
          have been met. Company will be obligated to render such final
          installment immediately following receipt of reports and other
          applicable documentation by Microsoft that such ad requests have been
          delivered.

2.       Commission.

         2.1      If, at any time during the Term, the aggregate Net
                  Sales generated during the Term by MSN Customers exceeds [*]
                  dollars ($[*]) (the "REVENUE THRESHOLD"), Company shall pay to
                  Microsoft [*] percent ([*]%) of Net Sales generated during the
                  remainder of the Term in excess of the Revenue Threshold
                  ("COMMISSION"). "NET SALES" means gross sales for completed
                  sales through the Microsoft Shopping Channel placements from
                  an MSN Customer less all service, shipping, handling and relay
                  charges, applicable taxes, credits, chargebacks, refunds,
                  rebates, discounts, gift certificates and credit card
                  processing fees. A "MSN CUSTOMER" means a user who links to
                  Company's site during the Term from a Microsoft tracking url
                  generated by Company to Company's site and completes a
                  transaction on Company's site: either (a) after clicking
                  through to such site from Company's placement; or (b)
                  subsequently revisiting Company's site within 30 days of the
                  last click through either directly or by linking to Company's
                  site from Company's placement or any Microsoft site. "Net
                  Sales" will be reported solely by Company.

         2.2      Payment of Commission (if any) called for by this Section 2
                  will be paid on a monthly basis, in arrears within thirty (30)
                  days after the end of any month as to which any Commission is
                  payable. Company will remit to Microsoft the aggregate
                  Commission due, together with a statement specifying the
                  aggregate number of MSN Customer transactions in the
                  applicable month.

         2.3      Company agrees to keep all usual and proper records and books
                  of account and all usual and proper entries relating to
                  Company's obligations described in this Section 2. Microsoft
                  shall have the right to cause, at its sole cost and expense,
                  an audit and/or an inspection to be made of the applicable
                  Company records in order to verify Company's compliance with
                  the terms of this Agreement. Any audit and/or inspection shall
                  be conducted during regular business hours upon written
                  notice.

3.        Letter of Credit. Company will establish and maintain an
          irrevocable standby letter of credit (the "STANDBY LETTER") in the
          amount of [*] dollars ($[*]) following execution of this Amendment 2
          and for a period of thirty (30) days thereafter. Company or Company's
          designated bank will provide the Standby Letter to Microsoft
          immediately upon execution of this Amendment 2. The Standby Letter
          will become null and void upon November 1, 2003 or upon delivery of
          the final installment of the contract fee by Company to Microsoft.

MICROSOFT CONFIDENTIAL

Page 5 of 9

* Material has been omitted pursuant
  to a request for confidential treatment.
<PAGE>

                                   EXHIBIT 1-C
               PLATFORM FOR PRIVACY PREFERENCES PROJECT COMPLIANCE

To successfully use cookies, the privacy features of Internet Explorer 6 require
Web services to deploy compact privacy policies as defined by the Platform for
Privacy Preferences (P3P) Project developed by the World Wide Web Consortium
(W3C). The Internet Explorer 6 privacy features filter cookies based on these
compact policies as well as the user's privacy settings. While some cookies
might not require a compact policy, implementing policies for all cookies is
strongly recommended.

Online privacy has become increasingly important to consumers, privacy advocates
and the government. Addressing these concerns is the responsibility of the
entire internet community. To address this Microsoft has implemented new privacy
tools into Internet Explorer 6 which utilize P3P. We urge you to consider
deploying P3P on your site to ensure the proper use of cookies you may set and
as a way to build a trust relationship with your users.

We will be having regular chats at Microsoft TechNet in the IT community
Technical Chats to discuss the privacy features, cookies and how to deploy P3P.

Below are links to help you begin deployment of P3P.

INTERNET EXPLORER PRIVACY FEATURE INFORMATION LINKS:

Privacy in Internet Explorer 6, a comprehensive overview, is the best place to
start learning about the new privacy features of Internet Explorer 6 and the Web
site changes required to successfully utilize cookies. Alternatively the online
presentation Internet Explorer 6 Privacy Features is a great introduction.

How to deploy P3P privacy policies on your Web site This overview explains the
steps to take when deploying P3P beginning with a natural language privacy
policy. The examples are over-simplified and used only to illustrate the steps
to deployment.

The Microsoft Privacy Statement Wizard This wizard will help you to quickly and
easily generate privacy policies and compact privacy policies to aid in P3P
deployment.

The Platform for Privacy Preferences 1.0 Deployment Guide is the deployment
guide from the W3C.

Resources For Creating P3P Based Privacy Statements is an online presentation
which describes resources available to aid in P3P deployment.

Internet Explorer 6 Privacy User Experience is an online presentation which
explains how users will interact with IE 6 as they utilize the privacy features.

Platform for Privacy Preferences (P3P1.0) Specification is the actual W3C
candidate recommendation specifying P3P.

Internet Explorer 6 Preview - Beta test the latest in privacy features by
downloading the preview version.

MICROSOFT CONFIDENTIAL

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<PAGE>
\
                                   EXHIBIT 1-D
                  MSN SEARCH FEATURED SITE LINKS KEY WORD LIST

<TABLE>
<S>                                 <C>                                         <C>
adult gifts                         christmas gift exchange                     friendship gifts
anniversary                         christmas gift exchange                     fruit gift baskets
anniversary gift                    games                                       fruit gifts
anniversary gift ideas              christmas gift guide                        fun gifts
anniversary gifts                   christmas gift idea                         funny gifts
anniversary ideas                   christmas gift ideas                        garden gifts
anniversary presents                christmas gifts                             gardening gifts
baby gift                           christmas gifts for dad                     get well
baby gift baskets                   christmas gifts for guys                    get well gifts
baby gifts                          christmas gifts for her                     gift
baby shower                         christmas gifts for him                     gift and baskets
baby shower gifts                   christmas gifts for kids                    gift and ideas
baseball gifts                      christmas gifts for men                     gift basket
bat mitzvah                         christmas gifts for mom                     gift basket ideas
beer gifts                          christmas gifts for teens                   gift baskets
best christmas gifts                christmas gifts for women                   gift baskets etc
best gifts                          christmas gifts ideas                       gift boxes
birthday                            christmas present                           gift catalog
birthday gift                       christmas present ideas                     gift catalogs
birthday gift ideas                 christmas presents                          gift finder
birthday gifts                      christmas gifts                             gift for men
birthday greeting                   college gifts                               gift giving
birthday ideas                      cookie gift baskets                         gift guide
birthday presents                   cookie gifts                                gift guides
birthday wishes                     cool gifts                                  gift idea
birthdays                           corporate gift                              gift ideas
boss gifts                          corporate gift baskets                      gift ideas for christmas
boyfriend gifts                     corporate gifts                             gift ideas for him
bridesmaids gifts                   creative gift ideas                         gift ideas for men
business gifts                      creative gifts                              gift ideas for mom
channukah                           crystal gifts                               gift ideas for women
chanukah gifts                      discount gifts                              gift items
cheap christmas gifts               dog gifts                                   gift search
cheap christmas presents            electronic gifts                            gift shop
cheap gift ideas                    employee gifts                              gift shopping
cheap gifts                         engraved gifts                              gift shops
cheese gifts                        erotic gifts                                gift stores
childrens gifts                     executive gifts                             gift suggestions
children's gifts                    exotic gifts                                giftbasket
chocolate gift baskets              expensive gifts                             giftbaskets
chocolate gifts                     family gifts                                giftideas
chrismas gifts                      fathers day                                 gifting
christening gifts                   father's day                                gifts
christmas and gifts                 father's day gifts                          gifts and collectibles
christmas crafts gifts              fishing gifts                               gifts for boss
christmas food gifts                flower gifts                                gifts for bosses
christmas gift                      flowers and gifts                           gifts for boyfriends
christmas gift basket               food gift                                   gifts for boys
christmas gift baskets              food gift baskets                           gifts for christmas
                                    food gifts

MICROSOFT CONFIDENTIAL

Page 7 of 9

</TABLE>

<PAGE>

<TABLE>
<S>                                 <C>                                         <C>
gifts for couples                   home interiors and gifts                    teen gifts
gifts for dad                       hostess gifts                               thank you
gifts for dads                      house warming gifts                         thank you gifts
gifts for friends                   housewarming                                the perfect gift
gifts for girlfriends               housewarming gifts                          travel gifts
gifts for girls                     inexpensive christmas gifts                 uncommon gifts
gifts for ?ILLEGIBLE?               inexpensive gift ideas                      unique christmas gifts
gifts for grandma                   inexpensive gifts                           unique gift
gifts for grandparents              international gifts                         unique gift ideas
gifts for guys                      kids gifts                                  unique gifts
gifts for her                       kitchen gifts                               unique wedding gifts
gifts for him                       last minute christmas gifts                 unusual gifts
gifts for kids                      last minute gifts                           valentine gifts
gifts for men                       love gifts                                  valentines gifts
gifts for mom                       luxury gifts                                valentine's day gifts
gifts for parents                   men gifts                                   wedding
gifts for teachers                  mens gifts                                  wedding anniversary
gifts for teenagers                 men's gifts                                 wedding anniversary gift
gifts for teens                     mothers day                                 wedding anniversary gifts
gifts for the boss                  mother's day                                wedding gift
gifts for wife                      mother's day gifts                          wedding gift ideas
gifts for women                     music gifts                                 wedding gifts
gifts ideas                         nautical gifts                              wedding ideas
gifts in a jar                      new baby                                    weddings
gifts online                        new baby gifts                              women gifts
gifts under $20                     novelty gifts                               womens gifts
giftware                            office gifts                                women's gifts
golf gifts                          online gifts                                www.red envelope.com
gourmet food gifts                  perfect gift                                www.redenvelope.com
gourmet gift baskets                perfect gifts                               xmas gifts
gourmet gifts                       personalized gifts                          x-mas gifts
graduation                          popcom gifts                                congratulations
graduation gifts                    present                                     gardening gifts
grandma gifts                       presents                                    going away gifts
grandparent gifts                   promotional gifts                           gourmet gift
great christmas gifts               red envelope                                gourmet gifts
great gift ideas                    red envelope.com                            graduation gift
great gifts                         redenvelope.com                             graduation presents
groomsmen gifts                     retirement                                  holiday gift
guy gifts                           retirement gifts                            holiday gifts
handmade gifts                      romantic christmas gifts                    housewarming
hannukah                            romantic gift ideas                         housewarming gift
hanukkah gifts                      romantic gifts                              retirement gift
happy birthday                      sailing gifts                               sympathy gifts
holiday food gifts                  sexy gifts                                  thank you gift
holiday gift                        special gifts                               wedding present
holiday gift basket                 specialty gifts                             wedding presents
holiday gift baskets                sports gifts
holiday gift ideas                  sympathy
holiday gifts                       sympathy flowers
home interiors & gifts              teacher gifts
</TABLE>

MICROSOFT CONFIDENTIAL

Page 8 of 9

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