Document:

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                                                                   EXHIBIT 10.36

                 FINAL SETTLEMENT AGREEMENT AND GENERAL RELEASE

         This Final Settlement Agreement and General Release (the "Agreement")
is made as of the 13th day of March, 2002, by and between RSL COM U.S.A., Inc.
("RSL USA"), whose address is 1001 Brinton Road, Pittsburgh, PA 15221, its
wholly-owned subsidiary, RSL COM Primecall, Inc. ("RSL Primecall"), whose
address is 1001 Brinton Road, Pittsburgh, PA 15221, Verso Technologies, Inc.
("Verso"), whose address is 400 Galleria Parkway, Suite 300, Atlanta, Georgia
30339, and its wholly-owned subsidiary, NACT Telecommunications, Inc. ("NACT"),
whose address is 191 W. 5200 North, Provo, Utah 84604.

                             BACKGROUND OF AGREEMENT

         A. In July 2000, RSL USA, RSL Primecall, RSL Communications, Ltd.
("Limited") and Deltathree.com, Inc. ("Deltathree") initiated an arbitration
proceeding in Utah against NACT entitled RSL Communications, Ltd., et al. v.
NACT Telecommunications, Inc., Case No. 81-133-00141-00 (the "Arbitration"),
relating to the respective liabilities and obligations arising out of the
purchase, license and/or use of equipment and associated software obtained from
NACT (the "NACT System") pursuant to a series of sale agreements.

         B. On March 16, 2001, RSL Primecall and RSL USA filed Chapter 11
Bankruptcy Petitions in a jointly-administered bankruptcy case entitled RSL COM
Primecall, Inc. and RSL COM USA, Inc., United States Bankruptcy Court for the
Southern District of New York (the "Bankruptcy Court"), Case Nos. 01-011457 and
01-11469 (ALG). Prior to the bankruptcy, substantially all of the assets used in
the business of RSL Primecall were sold, including most of the equipment and
software acquired by RSL USA and RSL Primecall from NACT. RSL Primecall and RSL
USA represent that only two NACT STX switches and one NACT Master Control Unit,
with associated software, were not sold (the "Remaining NACT Equipment").

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RSL USA intends to sell the Remaining NACT Equipment as provided for in this
Agreement, subject to the approval of the Bankruptcy Court.

         C. The parties hereto now wish to make a final settlement of all their
claims and counterclaims whatsoever, including those now at issue in the
Arbitration, all in accordance with the terms of this Agreement.

         D. This Agreement provides, inter alia, (1) that RSL USA and RSL
Primecall will give a release to NACT and Verso and will end the Arbitration
against NACT, (2) that Verso will issue to RSL USA certain shares of Verso
common stock that RSL USA can then sell over a four-month period, (3) for the
establishment of an escrow fund, (4) for the filing by Verso with the Securities
and Exchange Commission (the "SEC") of a registration statement on Form S-3 (the
"Registration Statement") so as to permit a public resale by RSL USA of the
Verso shares to be so issued, and (5) for the Verso shares to be purchased by
RSL USA after the Bankruptcy Court has approved this Agreement and the SEC has
declared such registration statement to be effective.

                               TERMS OF AGREEMENT

         In consideration of the mutual promises contained herein and intending
to be legally bound, the parties hereto agree as follows:

         1. Prior to its filing of the Registration Statement and pursuant to
the terms of the Escrow Agreement attached hereto as Exhibit "A" and by this
reference made a part hereof (the "Escrow Agreement"), Verso shall deposit
$200,000 (the "Escrow Amount") in immediately available funds with the Escrow
Agent (as defined in the Escrow Agreement), which Escrow Amount shall be held by
the Escrow Agent in accordance with the terms of the Escrow Agreement.

                                  Page 2 of 13
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         2. At Closing (as defined in Paragraph 9 hereof) and upon the terms and
subject to the conditions set forth herein, Verso hereby agrees to sell to RSL
USA, and RSL USA hereby agrees to purchase from Verso, 523,430 shares (the
"Settlement Shares") of Verso common stock, $0.01 par value per share (the
"Verso Common Stock"), which represents that number of shares of Verso Common
Stock equal to (i) $700,000 divided by (ii) the average closing price per share,
rounded to four decimal places, of the Verso Common Stock as reported on The
Nasdaq National Market ("NASDAQ") for the thirty (30) trading days immediately
preceding the date that is two (2) trading days prior to the date of this
Agreement (the "Signing Date Average Price"). The purchase of the Settlement
Shares at Closing is being consummated in accordance with the requirements of
Sections 4(2) and/or 4(6) of the Securities Act of 1933, as amended (the "1933
Act"), and/or Regulation D promulgated thereunder ("Regulation D").

         3. No later than one (1) business day after Verso shall have filed its
Form 10-K for its fiscal year ended December 31, 2001 with the SEC, which filing
shall be made on or before April 1, 2002, Verso shall file with the SEC a
registration statement on Form S-3 (the "Registration Statement") under the 1933
Act, so as to permit a public offering and resale of the Settlement Shares
pursuant to the 1933 Act by RSL USA as a selling stockholder and not as an
underwriter. Verso (i) shall use its reasonable best efforts to cause the
Registration Statement to be declared effective as expeditiously as possible;
and (ii) shall maintain the Registration Statement effective under the 1933 Act
until the earlier of (A) 120 days from the date on which the SEC first declares
the Registration Statement effective (the "Effective Date") (exclusive of any
day on which trading of Verso Common Stock shall be halted or suspended for any
reason) or (B) the date that all of the Settlement Shares have been sold;
provided, however, that, at any time prior to the Effective Date, Verso may
elect to withdraw the Registration Statement and

                                  Page 3 of 13
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immediately wire transfer to RSL USA the sum of $700,000 in accordance with the
wire transfer instructions attached to Exhibit 2 to the Escrow Agreement, in
which event RSL USA and Verso shall jointly notify the Escrow Agent in writing
to immediately return the Escrow Amount, together with any and all interest
earned thereon, to Verso by wire transfer in accordance with the wire transfer
instructions attached to Exhibit 1 to the Escrow Agreement (the "Cash Payment").

         4. Verso (i) shall cooperate with RSL USA to facilitate the timely
preparation and delivery of certificates for the Settlement Shares to be offered
pursuant to the Registration Statement and enable such certificates to be in
such denominations as RSL USA reasonably may request; and (ii) represents and
warrants to RSL USA that the Settlement Shares, at the time of issuance to RSL
USA, will be duly and validly authorized and issued and fully paid and
nonassessable.

         5. RSL USA agrees (i) not to sell more than 35% of the total number of
the Settlement Shares within any of the four (4) thirty-day periods immediately
following Closing; (ii) to promptly notify Verso in writing in accordance with
paragraph 23 of this Agreement when it has sold or otherwise disposed of all of
the Settlement Shares; (iii) that Verso may enter a stop transfer order with its
transfer agent against any transfer of the Settlement Shares in violation of the
provisions of this Agreement; and (iv) that in the event Verso shall notify RSL
USA of a prospective purchaser for any of the Settlement Shares, RSL USA will
negotiate in good faith with such prospective purchaser with respect to the sale
of such Settlement Shares, provided that RSL USA shall have the absolute right
to sell such Settlement Shares pursuant to the Registration Statement.

                                  Page 4 of 13
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         6. Verso and RSL USA agree that if, at the close of business on the
Effective Date, the Market Value of the Settlement Shares (as hereinafter
determined) (i) is $700,000 or more, then Verso and RSL USA shall execute and
deliver the form of Release Notice attached as Exhibit "1" to the Escrow
Agreement to the Escrow Agent, whereupon the Escrow Amount, together with any
and all interest earned thereon, shall be distributed to Verso in accordance
with the terms of the Escrow Agreement; (ii) is $500,000 or less, then Verso and
RSL USA shall execute and deliver the form of Release Notice attached as Exhibit
"2" to the Escrow Agreement to the Escrow Agent, whereupon the Escrow Amount,
together with any and all interest earned thereon, shall be distributed to RSL
USA in accordance with the terms of the Escrow Agreement; or (iii) is between
$500,000 and $700,000, then (A) that portion of the Escrow Amount which is
determined by multiplying the number of Settlement Shares by the difference
between the Signing Date Average Price and the Market Value of the Settlement
Shares, shall be distributable to RSL USA (the "RSL Distributable Amount") and
(B) the balance of the Escrow Amount shall be distributable to Verso (the "Verso
Distributable Amount"), and Verso and RSL USA shall insert such distributable
amounts in the text of the form of Release Notice attached as Exhibit "3" to the
Escrow Agreement and execute and deliver same to the Escrow Agent, whereupon the
RSL Distributable Amount, together with any and all interest earned thereon,
shall be distributed to RSL USA and the Verso Distributable Amount, together
with any and all interest earned thereon, shall be distributable to Verso, all
in accordance with the terms of the Escrow Agreement. For purposes of this
Agreement, the "Market Value of the Settlement Shares" shall be determined by
multiplying the number of Settlement Shares by the closing price per share,
rounded to four decimal places, of the Verso Common Stock as reported by NASDAQ
on the Effective Date.

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         7. RSL USA hereby represents and warrants to Verso that (i) it is
entering into this Agreement for its own account and not with a view to or for
sale in connection with any distribution of the Settlement Shares, other than
the public offering and sale of the Settlement Shares pursuant to an effective
Registration Statement as provided herein; (ii) it has no present arrangement
(whether or not legally binding) to sell the Settlement Shares; (iii) it is a
sophisticated investor (as described in Rule 506(b)(2)(ii) of Regulation D) and
is an accredited investor (as defined in Rule 501 of Regulation D); (iv) it has
such experience in financial and business matters that it has the capacity to
protect its own interests in connection with the matters described herein and is
capable of evaluating the merits and risks of an investment in the Settlement
Shares; (v) it has been represented by counsel of its choice; (vi) it recognizes
that an investment in the Settlement Shares is speculative and involves a high
degree of risk; (vii) it is not an officer, director or "affiliate" (as that
term is defined in Rule 405 of the 1933 Act) of Verso; (viii) it has received
all documents, records, books and other publicly available information
pertaining to its investment in the Settlement Shares that it has requested and
has reviewed copies of all documents filed by Verso with the SEC that it deems
relevant; and (ix) at no time was it presented with or solicited by or through
any leaflet, public promotional marketing, television advertisement or any other
form of general solicitation or advertising.

         8. RSL USA covenants with Verso that from the date hereof until RSL USA
has sold or otherwise disposed of all the Settlement Shares in accordance with
the Registration Statement, neither RSL USA nor any of its affiliates will,
except as otherwise permitted by the Registration Statement or by Verso in
writing, offer, sell, contract to sell, pledge, grant any option to purchase,
make any short sale or otherwise dispose of any shares of Verso Common Stock, or
any options or warrants to purchase any shares of Verso Common Stock, or any

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securities convertible into or exchangeable for or that represent the right to
receive any shares of the Verso Common Stock, whether now owned or hereafter
acquired, owned directly by RSL USA (or any of its affiliates) or with respect
to which RSL USA (or any of its affiliates) has beneficial ownership (within the
rules and regulations of the SEC). RSL USA agrees that the foregoing restriction
is intended to preclude it from engaging in any hedging or other transaction
which is designed to, or could be reasonably expected to, result in a sale or
disposition of the Settlement Shares other than in accordance with the
Registration Statement.

         9. The Closing of the purchase and sale of the Settlement Shares (the
"Closing") shall be conducted and concluded within five (5) business days of the
last to occur of the Effective Date or Final Approval (as defined in this
paragraph 9). The Closing, and the effectiveness of this Agreement, is subject
to the satisfaction or the waiver of the party to be benefited thereby of the
following conditions: (i) the Registration Statement shall have been declared
effective by the SEC; (ii) Verso, having delivered to the Escrow Agent $200,000
in immediately available funds as called for by paragraph 2 hereof, shall,
together with RSL USA, have executed and delivered to the Escrow Agent the
applicable Release Notice as called for by paragraph 6 hereof; and (iii) the
Bankruptcy Court shall have issued a final, non-appealable order approving this
Agreement and authorizing RSL USA and RSL Primecall to enter into and perform
same ("Final Approval").

         10. RSL USA and RSL Primecall shall, promptly after the execution of
this Agreement, use their reasonable best efforts to obtain Final Approval in
the form of an order entered pursuant to procedures for notice and a hearing
reasonably satisfactory to Verso and NACT. The parties agree that, if the
Bankruptcy Court approves, the submission and entry of an order that provides it
shall become final on ten (10) day's notice if no objection is filed and

                                  Page 7 of 13
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providing for a hearing only if an objection is filed, shall be a satisfactory
procedure for notice and a hearing.

         11. Promptly after the Closing or delivery of the Cash Payment, as the
case may be, the parties agree that they shall cause the Arbitration to be
ended, with prejudice to all claims raised or that could have been raised
therein, with each party bearing its own attorneys' fees, arbitration fees, and
costs.

         12. Upon the Closing or delivery of the Cash Payment to RSL USA, RSL
USA and RSL Primecall do, for themselves, their predecessors (including, but not
limited to, Public Switch Corporation, Intelco Global Information Services and
International Telecommunications Corp.), successors, assigns, and for all
persons and entities in which they own a controlling interest, agree to, and
hereby do, release NACT and Verso, their directors, officers, employees, agents,
attorneys, predecessors, successors and assigns (the "Verso Released Parties"),
from all claims which RSL USA or RSL Primecall, or their predecessors, either
raised or could have raised against any of the Verso Released Parties, whether
known or unknown, whether in law, equity, arbitration, whether based in contract
or tort, including, but not limited to, claims of negligence, breach of duty and
intentional misconduct, or otherwise, from the beginning of the world until the
date of the Closing or the date of delivery of the Cash Payment to RSL USA, as
the case may be, including, but not limited to, all claims raised or that could
have been raised in the Arbitration, except only for the obligations of NACT and
Verso contained in this Agreement or in the Escrow Agreement.

         13. Upon the Closing or delivery of the Cash Payment to RSL USA, as the
case may be, NACT and Verso do for themselves, their predecessors, successors,
and assigns, and for all persons or entities in which they own a controlling
interest, agree to, and hereby do, release RSL

                                  Page 8 of 13
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USA and RSL Primecall, their directors, officers, employees, agents, attorneys,
predecessors, successors and assigns (the "RSL Released Parties"), from all
claims and counterclaims which NACT or Verso or their predecessors either have
raised or could have raised against any of the RSL Released Parties, whether
known or unknown, whether in law, equity, arbitration, whether based in contract
or tort, including, but not limited to, claims of negligence, breach of duty and
intentional misconduct, or otherwise, from the beginning of the world until the
date of the Closing or delivery of the Cash Payment to RSL USA, as the case may
be, including, but not limited to, all claims raised or that could have been
raised in the Arbitration, except only for the obligations of RSL USA and RSL
Primecall contained in this Agreement or in the Escrow Agreement.

         14. Within ten (10) business days after the Closing or delivery of the
Cash Payment to RSL USA, as the case may be, NACT shall purchase the Remaining
NACT Equipment for $40,000. This sale of equipment, currently in storage at
G.T.I. Storage, 2 Galasso Place, Maspeth, N.Y., shall be FOB New York.

         15. RSL USA and RSL Primecall hereby represent and warrant (i) that
they have never owned, operated or used any NACT equipment other than the NACT
System; (ii) that they do not own or have any legal or equitable rights in any
NACT equipment other than the Remaining NACT Equipment; and (iii) that RSL
Communications, Limited, has never owned, operated or used the NACT System. RSL
USA and RSL Primecall hereby agree to indemnify Verso and NACT, including paying
Verso and NACT their attorneys' fees, costs and expenses, arising out of a
breach of any of the warranties and representations in this paragraph.

         16. Verso hereby warrants and represents to RSL USA and RSL Primecall
that it is not contemplating the filing of a bankruptcy petition, that it is
aware of no facts suggesting that

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any other person or entity is contemplating filing any involuntary petition in
bankruptcy against Verso, and that Verso has not caused any bankruptcy counsel
to be retained to consider bankruptcy or in anticipation of bankruptcy.

         17. The parties agree that their sole remedy, in the event of a breach
of this Agreement after the Closing or delivery of the Cash Payment to RSL USA,
as the case may be, shall be to enforce the terms of this Agreement or seek
damages for its breach, as appropriate, in Bankruptcy Court in the
aforementioned bankruptcy proceedings of RSL USA and RSL Primecall. All parties
hereto irrevocably submit themselves to the jurisdiction of that Bankruptcy
Court but only for such purpose.

         18. If the Closing does not occur on or before September 1, 2002, and,
in addition, the Cash Payment is not delivered to RSL USA on or before September
1, 2002, then this Agreement shall be null and void and have no further force or
effect. In such event, the Escrow Agent shall promptly return to Verso any sums
paid by it to the Escrow Agent pursuant to this Agreement, together with any and
all earned interest thereon, and the parties shall be entitled to reactivate and
proceed with the Arbitration, without prejudice to their respective legal
positions. Neither party may disclose the terms of this Agreement to the
arbitrator or AAA in any such reactivated Arbitration, although the fact that
the parties unsuccessfully attempted to settle their differences may be
disclosed. No party shall be barred, by reason of any delay caused by these
settlement efforts or its failure to act in the Bankruptcy cases during the
potential effectiveness of this Agreement, from exercising any rights it may
have in the Arbitration, and no other party shall contend otherwise.

         19. This Agreement is entered into in order to resolve a litigated and
disputed matter and nothing herein constitutes an admission of liability of any
nature by any party. The parties

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further agree that nothing is this Agreement acts, or is to be construed, as an
indemnification by NACT of RSL USA, RSL Primecall or any other person or entity
for or arising out of claims made against RSL USA and RSL Primecall by any other
person or entity.

         20. This Agreement constitutes the entire agreement and understanding
of the parties and supercedes any and all prior and contemporaneous oral or
written understandings of the parties. This Agreement may be modified only by
the express written consent of all of its parties.

         21. This Agreement may be executed in counterparts (including
signatures by facsimile), each of which shall be deemed an original, but all of
which together constitute but one and the same Agreement.

         22. This Agreement shall be binding on each of the parties hereto and
their respective affiliates, successors and assigns, including, without
limitation, any trustee or successor trustee in any Chapter 11 reorganization or
Chapter 7 liquidation of RSL USA or RSL Primecall. This Agreement may be
enforced by a party to whom it has been assigned only if all parties have
consented to such assignment.

         23. All notices hereunder or relating to this Agreement should be
addressed and delivered as follows:

                  TO:      RSL USA or
                           RSL Primecall:

                           Richard Nelson, Esq.
                           49 West 37th Street,
                           13th Floor
                           New York, NY  10018
                           Fax:  646-366-7842

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                  WITH A COPY TO (which shall not constitute notice to RSL USA
                  or RSL Primecall):

                           Jonathan Young, Esq.
                           Reed Smith LLP
                           375 Park Avenue
                           New York, NY  10152

                  TO:      Verso:

                           Ms. Juliet M. Reising
                           400 Galleria Parkway
                           Suite 300
                           Atlanta, GA  30339
                           Fax:  678-589-3572

                  WITH A COPY TO (which shall not constitute notice to Verso):

                           Steven E. Fox, Esq.
                           Daniel D. Zegura, Esq.
                           Rogers & Hardin LLP
                           2700 International Tower, Peachtree Center
                           229 Peachtree Street, N.E.
                           Atlanta, GA  30303

                  TO:      NACT:

                           Mr. Lindsay Wallace
                           191 West 4200 North
                           Provo, UT  84604
                           Fax:  801-802-3010

                  WITH A COPY TO (which shall not constitute notice to NACT):

                           Steven E. Fox, Esq.
                           Daniel D. Zegura, Esq.
                           Rogers & Hardin LLP
                           2700 International Tower, Peachtree Center
                           229 Peachtree Street, N.E.
                           Atlanta, GA  30303

         24. The share certificates for the Settlement Shares to be delivered
hereunder shall be delivered to RSL USA at the following address: c/o Richard
Nelson Esq., 49 West 37th Street, 13th Floor, New York, New York 10018.

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         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed and delivered as of the date first set forth above.

                                    RSL COM U.S.A., Inc.

                                    By: /s/ Richard Nelson
                                       -----------------------------------------
                                          Name:  Richard Nelson
                                          Title: SVP & General Counsel

                                    RSL COM Primecall, Inc.

                                    By: /s/ Richard Nelson
                                       -----------------------------------------
                                          Name:  Richard Nelson
                                          Title: SVP & General Counsel

                                    Verso Technologies, Inc.

                                    By: /s/ Juliet M. Reising
                                       -----------------------------------------
                                          Name:  Juliet M. Reising
                                          Title: EVP & CFO

                                    NACT Telecommunications, Inc.

                                    By: /s/ Juliet M. Reising
                                       -----------------------------------------
                                          Name:  Juliet M. Reising
                                          Title: VP

                                 Page 13 of 13
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                                                                       EXHIBIT A

                                ESCROW AGREEMENT

         THIS ESCROW AGREEMENT (the "Escrow Agreement") is made as of the 13th
day of March, 2002 by and among RSL COM U.S.A., INC., a corporation incorporated
under the laws of Delaware ("RSL USA"), RSL COM PRIMECALL, INC., a corporation
incorporated under the laws of Delaware ("RSL Primecall"), VERSO TECHNOLOGIES,
INC., a corporation incorporated under the laws of Minnesota ("Verso"), NACT
TELECOMMUNICATIONS, INC., a corporation incorporated under the laws of Delaware
("NACT"), and REED SMITH LLP (the "Escrow Agent"). Capitalized terms used but
not defined herein shall have the meanings set forth in the Settlement Agreement
referred to in the first recital.

                              W I T N E S S E T H:

         WHEREAS, RSL USA, RSL Primecall, Verso and NACT have entered into a
Final Settlement Agreement and General Release dated the date hereof (the
"Settlement Agreement"), which provides for the deposit by Verso of the Escrow
Amount with the Escrow Agent; and

         WHEREAS, the parties have requested that the Escrow Agent hold the
Escrow Amount in escrow in accordance with the terms hereof;

         NOW, THEREFORE, in consideration of the covenants and mutual promises
contained herein and other good and valuable consideration, the receipt and
legal sufficiency of which are hereby acknowledged and intending to be legally
bound hereby, the parties agree as follows:

                                   ARTICLE 1

                               TERMS OF THE ESCROW

         1.1 The parties hereby agree to establish an escrow account with the
Escrow Agent whereby the Escrow Agent shall hold the Escrow Amount as
contemplated by the Settlement Agreement.

         1.2 The Escrow Agent shall deposit the Escrow Amount in Verso's name in
an interest bearing deposit account insured by the Federal Deposit Insurance
Corporation, and any and all interest earned thereon shall be added to and
become a part of the Escrow Amount.

         1.3 Upon its receipt of a Release Notice in one of the forms attached
hereto as Exhibits "1", "2" or "3", the Escrow Agent shall immediately
distribute the Escrow Amount

<PAGE>

by wire transfer in accordance with the instructions set forth therein;
provided, however, that if the Escrow Agent shall receive written instructions
signed by RSL USA and Verso to return the Escrow Amount to Verso prior to its
receipt of any such Release Notice, the Escrow Agent shall comply therewith.

                                   ARTICLE 2

                                  MISCELLANEOUS

         2.1 No waiver or any breach of any covenant or provision herein
contained shall be deemed a waiver of any preceding or succeeding breach thereof
or of any other covenant or provision herein contained. No extension of time for
performance of any obligation or act shall be deemed any extension of the time
for performance of any other obligation or act.

         2.2 All notices, requests, demands and other communications or
deliveries required or permitted to be given hereunder shall be in writing and
shall be deemed to have been duly given three (3) days after having been
deposited for mailing if sent by registered mail or certified mail return
receipt requested, and upon receipt if delivered delivery by courier or
facsimile transmission to the respective addresses or facsimile numbers set
forth below:

         If to RSL USA
         and RSL Primecall:         To their respective addresses and facsimile
                                    numbers as specified in the Settlement
                                    Agreement, and any notice copies as
                                    specified in the Settlement Agreement.

         If to Verso and NACT:      To their respective addresses and facsimile
                                    numbers as specified in the Settlement
                                    Agreement, and any notice copies as
                                    specified in the Settlement Agreement.

         If to the Escrow Agent:    Reed Smith LLP
                                    375 Park Avenue
                                    New York, New York  10152
                                    Attention:  Jonathan Young, Esq.
                                    Facsimile:  (212) 521-5450
                                    Telephone:  (212) 521-5400

         2.3 This Escrow Agreement shall be binding upon and shall inure to the
benefit of the permitted successors and permitted assigns of the parties hereto.

         2.4 This Escrow Agreement (together with the Settlement Agreement) is
the final expression of, and contains the entire agreement between, the parties
with respect to the subject matter hereof and supersedes all prior
understandings with respect thereto. This

                                       2
<PAGE>

Escrow Agreement may not be modified, changed, supplemented or terminated, nor
may any obligations hereunder be waived, except by written instrument signed by
each of the parties to be charged or by its agent duly authorized in writing or
as otherwise expressly permitted herein.

         2.5 Whenever required by the context of this Escrow Agreement, the
singular shall include the plural and masculine shall include the feminine. This
Escrow Agreement shall not be construed as if it had been prepared by one of the
parties, but rather as if all parties had prepared the same.

         2.6 The parties hereto expressly agree that this Escrow Agreement shall
be governed by, interpreted under and construed and enforced in accordance with
the laws of the State of New York.

         2.7 The Escrow Agent's duties hereunder may be altered, amended,
modified or revoked only by a writing signed by all of the parties hereto.

         2.8 The Escrow Agent shall be obligated only for the performance of
such duties as are specifically set forth herein and may rely and shall be
protected in relying or refraining from acting on any instrument reasonably
believed by the Escrow Agent to be genuine and to have been signed or presented
by the proper party or parties. The Escrow Agent shall not be personally liable
for any act the Escrow Agent may do or omit to do hereunder as the Escrow Agent
while acting in good faith and without gross negligence or willful misconduct.

         2.9 The Escrow Agent is hereby expressly authorized to disregard any
and all warnings given by any of the parties hereto or by any other person or
entity, excepting only orders or process of courts of law and is hereby
expressly authorized to comply with and obey orders, judgments or decrees of any
court. In case the Escrow Agent obeys or complies with any such order, judgment
or decree, the Escrow Agent shall not be liable to any of the parties hereto or
to any other person or entity by reason of such decree being subsequently
reversed, modified, annulled, set aside, vacated or found to have been entered
without jurisdiction.

         2.10 The Escrow Agent shall not be liable in any respect on account of
the identity, authorization or rights of the parties executing or delivering or
purporting to execute or deliver the Settlement Agreement or any documents
deposited or called for thereunder.

         2.11 The Escrow Agent has acted as legal counsel for RSL USA and RLS
Primecall and may continue to act as legal counsel for RSL USA and RSL
Primecall, from time to time, notwithstanding its duties as the Escrow Agent
hereunder. Verso and NACT consent to the Escrow Agent in such capacity as legal
counsel for RSL USA and RSL Primecall and waives any claim that such
representation represents a conflict of interest on the part of the Escrow
Agent. Verso and NACT understand that RSL USA, RSL Primecall and the Escrow
Agent are relying explicitly on the foregoing provision in entering into this
Escrow Agreement.

                                       3
<PAGE>

         2.12 The Escrow Agent's responsibilities as escrow agent hereunder
shall terminate if the Escrow Agent shall resign by written notice to the other
parties hereto. In the event of any such resignation, the other parties shall
appoint a successor Escrow Agent.

         2.13 If the Escrow Agent reasonably requires other or further
instruments in connection with this Escrow Agreement or obligations in respect
hereto, the necessary parties hereto shall join in furnishing such instruments.

         2.14 It is understood and agreed that should any dispute arise with
respect to the delivery and/or ownership or right of possession of the Escrow
Amount, the Escrow Agent is authorized and directed in the Escrow Agent's sole
discretion (i) to retain in the Escrow Agent's possession without liability to
anyone all or any part of the Escrow Amount until such disputes shall have been
settled either by mutual written agreement of the parties concerned by a final
order, decree or judgment or a court of competent jurisdiction after the time
for appeal has expired and no appeal has been perfected, but the Escrow Agent
shall be under no duty whatsoever to institute or defend any such proceedings;
or (ii) to deliver the Escrow Amount held by the Escrow Agent hereunder to a
state or Federal court having competent subject matter jurisdiction in
accordance with the applicable procedure therefor.

         2.15 Verso, NACT, RSL USA and RSL Primecall agree jointly and severally
to indemnify and hold harmless the Escrow Agent and its partners, employees,
agents and representatives from any and all claims, liabilities, costs or
expenses in any way arising from or relating to the duties or performance of the
Escrow Agent, in its capacity as the Escrow Agent and not as counsel to RSL USA
and RSL Primecall, hereunder or the transactions contemplated hereby or by the
Settlement Agreement other than any such claim, liability, cost or expense to
the extent the same shall have been determined by final, non-appealable judgment
of a court of competent jurisdiction to have resulted from the gross negligence
or willful misconduct of the Escrow Agent.

                            [Signature Page Follows]

                                       4
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have executed and delivered this
Escrow Agreement as of the date first written above.

                                       RSL COM U.S.A., INC.

                                       By: /s/ Richard Nelson
                                          --------------------------------------

                                       Its: SVP & General Counsel
                                           -------------------------------------

                                       RSL COM PRIMECALL, INC.

                                       By: /s/ Richard Nelson
                                          --------------------------------------

                                       Its: SVP & General Counsel
                                           -------------------------------------

                                       VERSO TECHNOLOGIES, INC.

                                       By: /s/ Juliet M. Reising
                                          --------------------------------------

                                       Its: EVP & CFO
                                           -------------------------------------

                                       NACT TELECOMMUNCATIONS, INC.

                                       By: /s/ Juliet M. Reising
                                          --------------------------------------

                                       Its: VP
                                           -------------------------------------

                                       REED SMITH LLP

                                       By: /s/ Chris Walters
                                          --------------------------------------

                                       Its: A Partner
                                           -------------------------------------

                                       5
<PAGE>

                                                                    Exhibit 1 to
                                                                Escrow Agreement

                                RELEASE NOTICE 1

         The undersigned, pursuant to the Escrow Agreement dated as of March 13,
2002 among Verso Technologies, Inc. ("Verso"), NACT Telecommunications, Inc.,
RSL COM U.S.A., Inc. ("RSL"), RSL COM Primecall, Inc. and Reed Smith LLP, as
Escrow Agent (the "Escrow Agreement"; capitalized terms used herein and not
defined shall have the meaning ascribed to such terms in the Escrow Agreement),
hereby instruct the Escrow Agent to distribute by wire transfer the entire
Escrow Amount to Verso in accordance with the attached wire transfer
instructions. Verso and RSL USA hereby confirm that all of their respective
representations and warranties contained in the Settlement Agreement remain true
and correct and authorize the release by the Escrow Agent of the Escrow Amount
as described in the Settlement Agreement and the Escrow Agreement. This Release
Notice 1 shall not be effective unless and until executed by Verso and RSL USA.

         This Release Notice 1 may be signed in one or more counterparts, each
of which shall be deemed an original.

         IN WITNESS WHEREOF, the undersigned have caused this Release Notice 1
to be duly executed and delivered as of the __ day of ___________, 2002.

                                       RSL COM U.S.A., INC.

                                       By:
                                          --------------------------------------

                                       Its:
                                           -------------------------------------

                                       VERSO TECHNOLOGIES, INC.

                                       By:
                                          --------------------------------------

                                       Its:
                                           -------------------------------------

<PAGE>

                                                                    Exhibit 2 to
                                                                Escrow Agreement

                                RELEASE NOTICE 2

         The undersigned, pursuant to the Escrow Agreement dated as of March 13,
2002 among Verso Technologies, Inc. ("Verso"), NACT Telecommunications, Inc.,
RSL COM U.S.A., Inc. ("RSL"), RSL COM Primecall, Inc. and Reed Smith LLP, as
Escrow Agent (the "Escrow Agreement"; capitalized terms used herein and not
defined shall have the meaning ascribed to such terms in the Escrow Agreement),
hereby instruct the Escrow Agent to distribute by wire transfer the entire
Escrow Amount to RSL USA in accordance with the attached wire transfer
instructions. Verso and RSL USA hereby confirm that all of their respective
representations and warranties contained in the Settlement Agreement remain true
and correct and authorize the release by the Escrow Agent of the Escrow Amount
as described in the Settlement Agreement and the Escrow Agreement. This Release
Notice 2 shall not be effective unless and until executed by Verso and RSL USA.

         This Release Notice 2 may be signed in one or more counterparts, each
of which shall be deemed an original.

         IN WITNESS WHEREOF, the undersigned have caused this Release Notice 2
to be duly executed and delivered as of the __ day of ___________, 2002.

                                       RSL COM U.S.A., INC.

                                       By:
                                          --------------------------------------

                                       Its:
                                           -------------------------------------

                                       VERSO TECHNOLOGIES, INC.

                                       By:
                                          --------------------------------------

                                       Its:
                                           -------------------------------------

<PAGE>

                                                                    Exhibit 3 to
                                                                Escrow Agreement

                                RELEASE NOTICE 3

         The undersigned, pursuant to the Escrow Agreement dated as of March 13,
2002 among Verso Technologies, Inc. ("Verso"), NACT Telecommunications, Inc.,
RSL COM U.S.A., Inc. ("RSL"), RSL COM Primecall, Inc. and Reed Smith LLP, as
Escrow Agent (the "Escrow Agreement"; capitalized terms used herein and not
defined shall have the meaning ascribed to such terms in the Escrow Agreement),
hereby instruct the Escrow Agent to distribute by wire transfer $________ to
Verso in accordance with the wire transfer instructions attached hereto as
Schedule 1 and to distribute by wire transfer $__________ to RSL USA in
accordance with the wire transfer instructions attached hereto as Schedule 2.
Verso and RSL USA hereby confirm that all of their respective representations
and warranties contained in the Settlement Agreement remain true and correct and
authorize the release by the Escrow Agent of the Escrow Amount as described in
the Settlement Agreement and the Escrow Agreement. This Release Notice 3 shall
not be effective unless and until executed by Verso and RSL USA.

         This Release Notice 3 may be signed in one or more counterparts, each
of which shall be deemed an original.

         IN WITNESS WHEREOF, the undersigned have caused this Release Notice 3
to be duly executed and delivered as of the __ day of ___________, 2002.

                                       RSL COM U.S.A., INC.

                                       By:
                                          --------------------------------------

                                       Its:
                                           -------------------------------------

                                       VERSO TECHNOLOGIES, INC.

                                       By:
                                          --------------------------------------

                                       Its:
                                           -------------------------------------<PAGE>
                                                                   EXHIBIT 10.37
[TELEMATE.NET LOGO]

                                                          November 16, 2001

                  Richard L. Mauro
                  346 Lands Mill
                  Marietta, GA 30067

                  Re:      Separation from Telemate.Net, Inc.

                  Dear Rich:

                  In accordance with our recent discussions, the following shall
                  constitute our agreement ("Agreement") regarding your
                  termination of employment from Telemate.Net, Inc., effective
                  November 23, 2001 (the "Effective Date").

                  For good and valuable consideration, the sufficiency of which
                  is hereby acknowledged, Richard L. Mauro ("Employee") and
                  Telemate.Net, Inc. ("Telemate.Net") (Employee and Telemate.Net
                  are sometimes hereinafter referred to collectively as the
                  "Parties") agree as follows:

                       TERMINATION OF EMPLOYMENT. The Parties acknowledge that
                       Employee's employment with Telemate.Net terminates as of
                       November 23, 2001. The Parties further agree that after
                       such date Employee will have no further right to
                       employment with Telemate.Net and shall not be entitled to
                       receive from Telemate.Net any further compensation,
                       benefits, or other form of remuneration except as
                       provided herein.

                       SEVERANCE BENEFITS. Provided that Employee satisfies the
                       conditions of this Agreement and does not revoke this
                       Agreement, Telemate.Net will, in consideration of the
                       promises, covenants and warranties contained herein:

                           Separation Payments. On the eighth day after Employee
                           signs and returns this Agreement, commence payments
                           to Employee at a pay rate equal to Employee's annual
                           base salary on the Effective Date divided by 12, plus
                           total bonuses earned by Employee in 2001 under the
                           executive bonus plan divided by 10.77 for a period of
                           Twelve (12.0) months (the "Separation Pay Period") as
                           per your Employment Agreement. Such severance shall
                           be paid in accordance with Telemate.Net's regular
                           payroll practices of two times per month. The total
<PAGE>

                           amount paid will be $308,807.52, which payment shall
                           be subject to all state and federal withholdings as
                           may be required by law;

                           Paid Time Off. Pay Employee $15,769.60 as payment for
                           his accrued paid time off as of the Effective Date.
                           Such payment shall be paid on the first scheduled pay
                           period of the Separation Pay Period;

                           Quarterly Bonus Payment. Pay Employee his prorated
                           quarterly bonus for the fourth quarter of 2001 and
                           special merger and acquisition bonus. Such payment
                           will be made on November 16, 2001; and

                           Medical Coverage. Continue Employee's health
                           insurance coverage for a period of 12.0 months.
                           Coverage will be provided to Employee and Employee's
                           eligible dependents at the same cost such coverage is
                           offered to Telemate.Net's employees. At the end of
                           the Separation Pay Period, employee benefits under
                           the group plan will be terminated and employee will
                           be notified of his COBRA conversion options. The type
                           of health insurance is subject to change with or
                           without notice, but will be consistent with the
                           coverage offered to Telemate.Net's employees.

Employee represents and warrants that inasmuch as the severance benefit to
Employee as described herein is conditioned upon Employee's compliance with his
promises, waivers and releases contained in this Agreement, if Employee breaches
any of the provisions of this Agreement, Telemate.Net shall be entitled to
recover from Employee, as damages, all amounts paid pursuant to this Agreement
in addition to all other available damages and remedies, including, but not
limited to, the recovery of reasonable attorneys' fees, unless prohibited by
applicable law.

RELEASE OF TELEMATE.NET BY EMPLOYEE. For and in consideration of the promises,
covenants and warranties contained herein, and other good and valuable
consideration the sufficiency of which is acknowledged, on behalf of himself,
his heirs, executors, administrators, successors and assigns, Employee does
hereby release, remise, acquit and forever discharge Telemate.Net and each and
all of Telemate.Net's subsidiaries, affiliates, respective past and present
officers, directors, agents, servants, employees, and attorneys, from any and
all rights, demands, claims, damages, losses, costs, expenses, actions, and
causes of action whatsoever, whether in tort or in contract, at law or equity,
known or unknown, contingent or fixed, suspected or unsuspected, foreseen or
unforeseen, arising out of, asserted in, assertable in, or any way related to
Employee's employment at Telemate.Net, termination therefrom, and/or Employee's
layoff, or any other matter occurring or existing at any time from the beginning
of time through the date of the execution of this Agreement. The rights,
demands, claims, damages, losses, costs, expenses, actions and causes of action
which Employee waives and releases in this Agreement include, to every extent
allowed by law, but is not limited to, those arising under any commission or
compensation agreements between Employee and Telemate.Net, the Age
Discrimination in

<PAGE>

Employment Act of 1967, as amended, the Older Workers Benefit Protection Act,
the Georgia Prohibition of Age Discrimination in Employment, the Worker
Adjustment and Retraining Notification Act, the Employee Retirement Income
Security Act of 1974, the Civil Rights Acts of 1866, 1871, 1964 and 1991, the
Rehabilitation Act of 1973, the Equal Pay Act of 1963, the Vietnam Era Veteran's
Readjustment Assistance Act of 1974, as amended, the Immigration Reform and
Control Act of 1986, the Americans with Disabilities Act, the Fair Labor
Standards Act of 1938, the Family and Medical Leave Act, and/or any other
federal or state statute, law or regulation.

WAIVER UNDER ADEA AND OWBPA. Employee acknowledges and agrees that in regard to
his release and waiver of claims under the Age Discrimination in Employment Act
("ADEA") and the Older Workers' Benefit Protection Act ("OWBPA") (29 U.S.C.
ss.ss. 621 et seq.), and the Georgia Prohibition of Age Discrimination in
Employment (O.C.G.A. ss. 34-1-2), as discussed in Paragraph 3 herein, that he
was informed that he does not waive age rights or claims that may arise after
the date this Agreement is executed, that he has been advised to consult with an
attorney prior to executing this Agreement, and that he has been informed that
he has forty-five (45) days after receiving this Agreement within which to
consider this Agreement. If Employee signs before the end of such 45-day period,
he acknowledges that his decision to do so was knowing, voluntary, and not
induced by fraud, misrepresentation, or a threat to withdraw, alter, or provide
different terms prior to the expiration of the 45-day period. This Agreement
shall not be effective for a period of seven (7) days following the execution of
this Agreement, and during such seven (7) days, Employee may revoke this
Agreement. Employee further understands and acknowledges that if he revokes,
this Agreement shall not be effective or enforceable, and he will lose all
benefits under this Agreement, including payment of the Severance Benefits
described in Paragraph 2 above. Employee understands and agrees that this
Agreement is written in a manner he understands and that he waives rights and
claims he may have under the OWBPA and ADEA, but only in exchange for payments
and/or benefits in addition to anything of value to which Employee is already
entitled.

This waiver is requested in connection with an employment termination program
(the "Program".) Telemate.Net offered the Program to a group or class of
employees. Telemate.Net informed Employee (in the attached Exhibit A), in a
manner Employee understands of:

    Any class, unit or group of individuals covered by the Program;

    Any eligibility factors for this Program;

    Any time limits applicable to this
    Program;

    The job titles and ages of all individuals eligible to be selected for
    the Program; and

The ages of all individuals in the same job classification or organizational
unit who are not eligible or selected for the Program.

EXERCISE OF STOCK OPTIONS. Pursuant to Telemate.Net's Stock Option Agreement,
Employee's option(s) to acquire shares of Telemate.Net's common stock (the
"Options") granted to

<PAGE>

Employee pursuant to a Stock Option Grant or Stock Incentive Agreement, as the
case may be (in either case, the "Option Agreement"), incorporated herein by
reference, that have vested as of the Effective Date shall be exercisable for
eighteen (18) months after the consummation of Telemate.Net's proposed merger
with a wholly-owned subsidiary of Verso Technologies, Inc. (the "Merger"),
subject to the Affiliate Agreement. In addition, consistent with the terms of
the Option Agreement, as governed by the applicable Telemate.Net stock incentive
plan, Employee's unvested Options will vest upon the consummation of the Merger.
However, Employee hereby acknowledges and affirms that, consistent with the
terms of the Merger, any of Employee's unvested Options that are not
"in-the-money" at the effective time of the Merger will be cancelled. Except as
provided in this, paragraph, the Options will continue to be governed by the
Option Agreement.

COOPERATION. Employee agrees to cooperate with Telemate.Net in any pending or
future matters, including, but not limited to, the Merger and any litigation,
investigation or other dispute in which Employee has knowledge or information.
Employee agrees to execute an Affiliate Agreement if so requested by
Telemate.Net in connection with the Merger, and do all such acts to facilitate
the consummation of the Merger as Telemate.Net may reasonably request. In
connection with any investigation, lawsuit or dispute in which Employee has
knowledge or information, if Employee has any contact with any party known by
Employee to be adverse to Telemate.Net in such investigation, lawsuit or
dispute, Employee agrees to immediately notify Telemate.Net's Chairman first by
telephone and as soon as possible thereafter in writing. If Employee has any
contact with any party not known by Employee at the time of such contact to be
adverse to Telemate.Net in any investigation, lawsuit or dispute, Employee
agrees to notify Telemate.Net's Chairman, first by telephone and as soon as
possible thereafter in writing, immediately upon Employee becoming aware that
such party is adverse to Telemate.Net. Telemate.Net will pay Employee a
reasonable fee for any time and expense incurred to comply with this provision.

CONFIDENTIALITY. Employee hereby represents, warrants and agrees that he will
hereinafter keep completely confidential any information concerning the terms,
amount and fact of this Agreement, and will not hereinafter disclose any such
information to anyone except his attorneys, immediate family, and tax
preparation advisors, and that he will cause each such person not to disclose
such information to any other person. Employee also agrees not to make
disparaging, defamatory, or derogatory statements or allegations, whether verbal
or written (including, but not limited to, statements made anonymously or under
fictitious user names on Internet message boards), concerning Telernate.Net.

CORPORATE CREDIT CARD. Employee agrees to return his corporate credit card to
Mr. Burt Whistler on or before Friday, November 30, 2001. Employee acknowledges
and agrees that he remains liable for all charges placed on the corporate credit
card, prior to its return, and which are not reimbursable by Telemate.Net
pursuant to its reimbursement policies. If, on the Effective Date, Employee has
any outstanding obligations to the credit card company or to Telemate.Net for
charges incurred on the credit card, Employee acknowledges that Telemate.Net is
authorized to deduct from the Severance Benefits due to Employee under Paragraph
2 above (1) any amounts owed to the credit card company for non-reimbursable
charges, (2) any amounts owed

<PAGE>

to the credit card company for authorized business charges for which
Telemate.Net has reimbursed Employee, and (3) any amounts otherwise owed to
Telemate.Net.

TELEMATE.NET'S PROPERTY. Simultaneously with the execution of this Agreement,
Employee agrees to return all property in his possession, custody or control
belonging to Telemate.Net, including, but not limited to, all documents, data,
records, notes, memoranda, drawings, manuals, computer programs, compilations
and all other tangible information and material in whatever form, which belongs
to or pertains to Telemate.Net, or which constitute or pertain to its trade
secrets, confidential information, product services, employees, distributors,
dealers, agents, contractors or customers.

GOVERNING LAW. This Agreement shall be deemed to have been executed in the State
of Georgia, and all matters pertaining to the validity, construction,
interpretation, and effect of this Agreement shall be governed by the laws of
the State of Georgia.

FINAL AGREEMENT -- NO ORAL MODIFICATION. This Agreement and the Employment
Agreement executed by Employee on March 2, 2001 (the "Prior Agreement")
(collectively, the "Agreements") constitute the entire agreement between
Employee and Telemate.Net. The Prior Agreement is incorporated by reference, and
any post-termination obligations contained in the Prior Agreement shall remain
in full force and effect, and shall survive cessation of Employee's employment.
Employee acknowledges that the post-termination obligations contained in the
Prior Agreement are valid, enforceable and reasonably necessary to protect the
interests of Telemate.Net, and Employee agrees to abide by such obligations.
These Agreements supersede any prior communications, agreements or
understandings, whether oral or written, between Employee and Telemate.Net
arising out of or relating to Employee's employment and the termination of that
employment. Other than this Agreement, no other representation, promise or
agreement has been made with Employee to cause him to sign this Agreement. This
Agreement shall not be amended, altered, revised, modified, terminated or
changed except by further written agreement signed by all Parties.

SUCCESSORS AND ASSIGNS. The terms and covenants set forth herein shall be
binding upon and inure to the benefit of the Parties subsidiaries, affiliates,
parent corporations, officers, directors, agents, servants, employees,
attorneys, successors, assigns, heirs, and representatives, as applicable.

ENFORCEABILITY OF AGREEMENT. This Agreement is intended to be performed in
accordance with and only to the extent permitted by all applicable laws,
ordinances, rules or regulations. If any provision of this Agreement or the
application thereof to any person, entity or circumstance shall, for any reason
and to any extent, be invalid or unenforceable, the remainder of this Agreement
and the application of such provision to other persons or circumstances should
not be effected thereby, but rather shall be enforced to the greatest extent
permitted by law.

HEADINGS. The headings that have been used to designate the various sections of
this Agreement are solely for the convenience in reading and ease of reference
and shall not be construed in any event or manner as interpretative of this
Agreement.

<PAGE>

COUNTERPARTS. This Agreement may be executed in multiple counterparts, each of
which shall be deemed an original, but all of which when taken together shall
constitute one and the same Agreement.

NO ADMISSION OF LIABILITY. This Agreement is in compromise and settlement and is
not to be used or construed in any court or administrative proceeding of any
nature or in any subsequent actions by or between the parties hereto as an
admission, direct or indirect, of liability or wrongdoing whatsoever. The
Parties specifically deny any such liability or wrongdoing each to the other.

VALIDITY AND ENFORCEMENT. This Agreement is intended to be performed in
accordance with and only to the extent permitted by all applicable laws,
ordinances, rules and regulations. If any provision of this Agreement or the
application thereof to any person, entity or circumstance shall, for any reason,
to any extent, be invalid or unenforceable, the remainder of this Agreement and
the application of such provision to the other persons, entities or
circumstances shall not be effected thereby but rather should be enforced to the
greatest extent permitted by law.

AMBIGUITIES. This Agreement was drafted with the full participation of both
Parties. Accordingly, if there is an ambiguity in this agreement, it should not
be resolved against any particular party, but rather should be resolved by a
fair reading of what the Agreement was intended to provide.

VOLUNTARY ASSENT. In the negotiation, drafting, and execution of this Agreement,
the Parties have been represented by, and/or had the right and access to,
independent legal counsel of their choice, and each party does hereby affirm
that he has read and understands the terms of this Agreement, and executes the
same as his own free and voluntary act.

<PAGE>

ACCESS TO INDEPENDENT COUNSEL. THE PARTIES ACKNOWLEDGE THAT THEY HAVE BEEN
REPRESENTED BY, OR HAD ACCESS TO, INDEPENDENT LEGAL COUNSEL OF HIS OWN CHOOSING
IN CONNECTION

WITH ITS/HIS ENTERING INTO THIS AGREEMENT, AND EACH PARTY HEREBY ACKNOWLEDGES
THAT HE OR IT FULLY UNDERSTANDS THE TERMS AND CONDITIONS OF THIS AGREEMENT AND
AGREES TO BE FULLY BOUND BY AND SUBJECT THERETO.

If the terms set forth in this Agreement are acceptable, please sign below and
deliver two (2) executed copies of this Agreement to me, and I will return to
you an executed version for your records.

                                    Sincerely,

                                    TELEMATE.NET, INC.

                                    By: /s/ David H. Couchman
                                       ------------------------------------
                                       David H. Couchman
                                       Its: Chairman

Read, acknowledged, agreed to and accepted by:

Employee: /s/ Richard L. Mauro
         ----------------------------

Date: 11-16-01

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