Document:

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                                  Exhibit 10.14

                                 LEASE AGREEMENT

This Lease Agreement, dated the 18th day of December 2000, by and between JAMES
M. SALAR, as he is trustee of the JMS Realty Trust under a Declaration of Trust
dated August 8, 1986 and recorded with the Essex South District Registry of
Deeds in book 8546 at page 472, having a business address at 650 Sanctuary
Drive, Boca Raton, Florida 33431 (hereinafter referred to as "Landlord") and
SCANSOFT, INC., a Delaware corporation, having a business address at 9
Centennial Drive, Peabody, Massachusetts 01960 (hereinafter referred to as
"Tenant")

                              W I T N E S S E T H:

WHEREAS, by a Lease made as of the 30th day of April 1991 (hereinafter referred
to as the "Xerox Lease") and modified by a Lease Amendment dated as of the 29th
day of March 1996 (hereinafter referred to as the "Xerox Amendment"), Landlord
leased to Xerox Corporation certain premises known as 9 Centennial Park Drive,
City of Peabody, County of Essex, Commonwealth of Massachusetts, including
37,636 rentable square feet of space in a Building more fully described in the
Xerox Lease (hereinafter referred to as the "Premises");

WHEREAS, in or about February 1999, Xerox Corporation purported to assign to
Tennant the Xerox Lease as modified, and thereafter Tenant has occupied the
Premises as a subtenant; and

Whereas Landlord and Tenant desire to enter into a new lease of the Premises
effective as of July 31, 2000, when the Xerox Lease as modified expires, subject
to the following terms and conditions;

NOW, THEREFORE, in consideration of one dollar ($1.00) and other good and
valuable consideration, paid by each party in hand to the other, the receipt and
sufficiency whereof is hereby acknowledged, Landlord and Tenant do hereby agree
as follows:

         1.  Except as otherwise expressly provided in this Lease Agreement, all
             provisions of the Xerox Lease as modified by the Xerox Amendment
             are incorporated by this reference.

         2.  The definitions of "Tenant" in the Xerox Lease and the Xerox
             Amendment are deleted, and the above definition of "Tenant" is
             substituted.

         3.  Paragraph 2 of the Xerox Lease and paragraph 1 of the Xerox
             Amendment are deleted, and the following is substituted:

             "The term of this Lease is a period of five (5) years, commencing
             August 1, 2001 and ending on July 31, 2006, both dates inclusive."

         4.  Paragraph 3 of the Xerox Lease and paragraph 4 of the Xerox
             Amendment are deleted, and the following is substituted:

             "The annual rental shall be the applicable amount specified in the
             following subparagraphs (a) through (d).
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             "(a) The rental for the first year of the rent shall be $395,178.00
             per annum ($32,931.50 per month).
<PAGE>   3
             "(b) The rental for the second year of the term shall be computed
             as of August 1, 2002 and shall be the product of the rental for the
             first year of the term multiplied by the larger of the integer one
             (1) or the Cost of Living Factor as defined in the following
             subparagraph (d) calculated using Base Index Number from July 2000.

             "(c) The rental for each of the third through the fifth years of
             the term shall be computed as of the first day of each of those
             years and shall be the product of the rental for the immediately
             preceding year multiplied by the larger of the integer (1) or the
             Cost of Living Factor as defined in the following subparagraph (d)
             calculated using a Base Index Number from the month of the Current
             Index Number used in the last preceding calculation of rental
             hereunder.

             "(d)The `Cost of Living Factor' shall be computed as follows using
             the Boston Consumer Price Index for All Urban Consumers published
             by the Bureau of Labor Statistics of the United States Department
             of Labor: (i) The index number indicated in the row entitled `all
             items' for the month specified in subparagraph (b) or (c)
             (whichever is applicable) shall be the `Base Index Number'; and the
             corresponding index number for the last month published prior to
             the computation using the Cost of Living Factor shall be the
             `Current Index Number'. (ii) The Cost of Living Factor shall be the
             sum of the integer one (1) and the increase of the Current Index
             Number over the Base Index Number expressed as a percentage. To
             calculate such percentage increase, subtract the Base Index Number
             from the Current Index Number and divide the difference by the Base
             Index Number. (iii) If publication of the index hereinbefore
             referred to shall be discontinued, computation of the Cost of
             Living Factor shall thereafter be based on the most comparable
             statistics published by either an agency of the United States or a
             responsible financial periodical of recognized authority. In that
             event, or in the event that the index ceases publishing statistics
             for Boston or for `all items' or ceases publishing such figures
             monthly, the method of computation hereinbefore specified shall be
             equitably adjusted so as to carry out the intent of this
             subparagraph as nearly as possible in the circumstances. (iv) Any
             dispute between the parties concerning a claimed error in
             computation of the Cost of Living Factor or the selection of
             `comparable statistics' or the equitable adjustment of the method
             of computation shall be resolved by arbitration pursuant to
             paragraph 50."

         5.  The words "intentionally deleted" are deleted from paragraph 6 of
             the Xerox Lease, and the following is substituted:

             "SECURITY DEPOSIT

             "Landlord acknowledges receipt of the sum of $100,000.00 as a
             deposit to secure Tenant's diligent performance of all Tenant's
             obligations hereunder. (a) On or about November 10 of each year
             during the term Landlord shall pay to Tenant interest on the said
             deposit together with any addition thereto (or the balance
             therefore from time to time outstanding) except that if Tenant is
             then in default hereunder such interest shall be likewise held by
             Landlord and shall become an additional deposit. The rate of such
             interest shall be the rate then paid by savings banks in the Town
             of Canton on their ordinary passbook accounts. (b) Tenant shall not
             in any event charge against the said deposit or interest thereon
             any amount due from Tenant. However, after the end of the
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             term, if Tenant shall have surrendered the Premises in accordance
             with paragraph 39 and is not otherwise in default hereunder, the
             said sum of $100,000.00 together with any addition thereto (or the
             balance thereof then remaining) shall be repaid to Tenant by
             Landlord.

         6.  Without limiting the provisions of Paragraph 7 of the Xerox Lease,
             Tenant agrees at its sole expense

             a.  as soon as practicable within the electrical room, (i) to
                 extend the wallboard to the underside of the ceiling structure;
                 (ii) to frame the door opening that allows access to the
                 firewall; and (iii) to make any and all changes to the overhead
                 electrical wiring behind this new door suggested by City &
                 Suburban Electric, Inc.; and

             b.  not later than May 15, 2001 to make all necessary repairs to
                 the wallboard, repaint the Premises, and, after painting,
                 replace any missing cove moldings.

         7.  Without prejudice to the provisions of paragraph 12 of the Xerox
             Amendment, Tenant and Amergent, Inc. jointly and severally agree at
             their sole expense

             a.  as soon as practicable, to provide full architect's "as built"
                 drawings showing the current internal floor plans of the
                 Building as defined in the Xerox Lease; and

             b.  at the end of the Term of this Lease Agreement, to restore the
                 Building to the floor plan configuration that was initially
                 submitted by Xerox Corporation and approved by Landlord insofar
                 as Landlord in his sale discretion shall then request, it being
                 understood that Landlord may selectively request certain
                 restoration activity while choosing to leave other areas as is.

         8.  Paragraph 15 of the Xerox Lease is deleted, and the following is
             substituted:

             "Tenant shall have the right with the prior written consent of
             Landlord, which consent shall not be unreasonably withheld, to
             assign this Lease or to sublease all or any portion of the
             Premises, but any such assignment of subletting shall not relieve
             Tenant of its obligations hereunder."

         9.  Paragraph 33 of the Xerox Lease is amended by deleting both
             addresses for Tenant and substituting "ScanSoft, Inc., 9 Centennial
             Drive, Peabody, MA 01960."

         10. Paragraphs 5, 16 and 48 and Exhibit C of the Xerox Lease and
             paragraphs 4 and 16 of the Xerox Amendment are deleted.

         11. Tenant intends to request approval for three changes to the
             Premises discussed by Tenant with Landlord on September 19, 2000,
             namely (a) an expansion of the computer room area; (b) cubicle
             office space in the `tiled floor' area of the lower floor; and (c)
             construction of hard offices on the lower floor. Upon Tenant's
             submission of architectural drawings, prepared at Tenant's Sole
             expense, depicting those changes, Landlord will consider approval
             thereof, which shall not be unreasonably withheld. If Landlord
             grants approval, Tenant shall obtain the necessary municipal
             approvals and permits and hire a licensed contractor to implement
             these changes.

<PAGE>   5

         12. In entering into this Lease Agreement, Landlord has relied on
             financial statements as of December 31, 1999 furnished by Tenant.
             No later than April 15, 2001, Tenant shall furnish to Landlord
             audited financial statements through December 31, 2000 together
             with the most recent financial statements for the first quarter of
             calendar 2001 (collectively the "2001 financials"). If Landlord is
             not reasonably satisfied with Tenant's then current financial
             condition as shown by the 2001 Financials, Landlord may, by written
             notice received by Tenant not later than April 30, 2001, elect to
             increase the required security deposit by an amount not in excess
             of $300,000.00 The amount of the additional security deposit
             (subject to the $300,000.00 maximum) shall be at the sole
             discretion of the Landlord based upon its review of Tenant's
             financials statements. Tenant shall pay the additional security
             deposit to Landlord no later than May 15, 2001, and the additional
             deposit shall be held pursuant to paragraph 6 of the Xerox Lease
             (added by paragraph 5 of this Lease Agreement). Should Tenant fail
             to remit the additional deposit by that date, Landlord may, by
             written notice, elect to rescind this Lease Agreement.

IN WITNESS WHEREOF, Landlord and Tenant have duly executed this Lease Agreement
under seal as of the day and year first above written.

Witness:                                    THE JMS REALTY TRUST

                                            By: /s/ James M. Salah
-------------------------                      -------------------------
                                                 James M. Salah, Trustee

Witness:                                    SCANSOFT, INC.

                                            By: /s/  Michael Tivnan
-------------------------                      ------------------------
                                                        President

                                             And /s/ Richard Palmer
                                                 ------------------------
                                                          CFO<PAGE>   1
                                                                   EXHIBIT 10.15

                                                    SCANSOFT GOLD DISK AGREEMENT

                                SCANSOFT - XEROX
                          GOLD DISK BUNDLING AGREEMENT

This Agreement is between XEROX CORPORATION, with offices located at 200 Cross
Keys Office Park, Fairport, NY 14450 ("Xerox") and SCANSOFT, INC., with offices
located at 9 Centennial Drive, Peabody, MA 01960 ("ScanSoft") as agreed in
writing to be bound by the terms and conditions hereof.

1.0      DEFINITIONS

1.1      "Software" means the ScanSoft-brand software product(s) listed in
         Attachment I hereto and those whose specifications are detailed in
         Attachment IV hereto, together with Documentation (defined below)
         related thereto.

1.2      "Xerox Affiliates" means Xerox Corporation, its Subsidiaries (defined
         below) and Affiliates (defined below), and their respective
         Subsidiaries and Affiliates.

1.3      "Subsidiaries" means any company as to which another company (i) owns
         or controls directly or indirectly more than fifty percent (50%) (by
         nominal number of units) of the outstanding stock or of the outstanding
         stock conferring the right to vote at general meetings, or (ii) has the
         right to elect the majority of the Board of Directors thereof or its
         equivalent, or (iii) has the right directly or indirectly to appoint or
         remove the management. "Affiliates" means any company or other business
         entity in which at least twenty percent (20%) interest is owned or
         controlled directly or indirectly by Xerox or by a Subsidiary of Xerox.

1.4      "Xerox Products" shall mean products described in Attachment II.

1.5      "Documentation" shall mean all written text including but not limited
         to manuals, brochures, specifications and software descriptions and all
         sales documentation and service documentation, and related materials
         customarily needed for use with Software, including all Update
         Software. Such documentation shall be made available in printed and
         camera ready forms if such forms are or become available to ScanSoft.

1.6      "Upgrade" shall mean a software release by ScanSoft which both (i) is
         designated by ScanSoft as a version change, for example TextBridge Pro
         8.x to TextBridge Pro 9.x or higher, from current versions as are
         referenced in Attachment I hereto, or as such versions may be
         subsequently renamed to a convention which does not utilize X.X
         nomenclature and (ii) contains substantially new functionality compared
         to prior releases or is written in a different programming language.

1.7      "Update" shall mean a software release by ScanSoft relating to Software
         that is not an Upgrade.

2.0      ADDITIONAL RESPONSIBILITIES OF THE PARTIES

2.1      GOLD DISK. ScanSoft agrees to license Software pursuant to the terms of
         Section 6.0 below and to provide to Xerox a master copy of the
         Software, including Documentation on disk (the "Gold Disk"). Pursuant
         to the terms of Section 6.0 below, Xerox may elect, at its sole option,
         to distribute and sublicense such Software for use with Xerox Products.
         Xerox shall not distribute the Software other than for use with Xerox
         Products.

2.2      END USER/SCANSOFT AGREEMENTS. In the event that an end user requires
         additional licenses, other than as described in Attachment I, the end
         user shall seek such licenses directly from ScanSoft. Xerox need not be
         a party to such additional licenses and shall have no liability or
         responsibility therefor. Xerox shall have no liability if end users
         exceed the configurations and seats they have purchased. ScanSoft shall
         provide the server licenses as shown in Attachment I at [**]. If Xerox
         desires to distribute additional configurations other than those
         described in Attachment I, or additional licenses, the parties agree to
         negotiate an amendment to this Agreement in good faith.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

2.3      MARKETING. The ScanSoft Software logo, provided to Xerox upon signing
         of this Agreement in both electronic and camera ready form, may at
         Xerox' option, be displayed in all advertising, product literature, and
         in a conspicuous location on the Xerox packaging. ScanSoft will provide
         the artwork for the logo.

         Xerox shall provide ScanSoft, at no charge, one (1) unit each of the
         launch configuration of Xerox Product software to be used solely for
         support training, QA testing and promotional activities.

2.4      COOPERATIVE MARKETING. ScanSoft and Xerox will honor the other's
         reasonable requests for consultations and visits to each other's
         facilities and trade shows for purposes of cooperatively marketing each
         party's products

2.5      RELATIONSHIP MANAGER. ScanSoft and Xerox shall each appoint a manager
         to oversee the parties' relationship relative to the Software. These
         managers will be responsible for resolving issues that may from time to
         time arise, will meet at least twice per calendar year, and will be
         responsible for planning and developing a marketing program plan to
         facilitate the promotion of both parties' scan related solutions.

2.6      DELIVERY OF XEROX DEVICE. Xerox shall deliver one (1) Document Center
         265ST multifunctional device at no cost to ScanSoft. ScanSoft agrees to
         utilize the subject device for the sole purpose of developing and
         testing the Software in furtherance of this Agreement. ScanSoft shall
         purchase, at its own cost and expense, all supplies and related
         materials required for the operation of this DC 265ST, and shall
         operate the same in accordance with its specifications, and use
         supplies approved for such deliverable. Title to the DC 265ST shall
         remain with Xerox at all times, but risk of loss for the same shall be,
         while the DC 265ST is in the possession or control of ScanSoft, on
         ScanSoft. ScanSoft shall return the DC 265ST to Xerox upon termination
         or expiration of this Agreement in the same condition as when delivered
         to ScanSoft, normal wear and tear excepted. Xerox agrees to provide
         ongoing repair and maintenance, to be applicable only for normal wear
         and tear activity, and to provide ongoing software updates for subject
         device at no cost to ScanSoft as of the Effective date of this
         Agreement through December 31, 1999. As of January 1, 2000, ScanSoft
         agrees to purchase a full service maintenance agreement (FSMA) from
         Xerox for the subject device and further agrees to ensure the FSMA is
         active throughout the term of this Agreement.

3.0      ROYALTIES

3.1      The Software shall be licensed for the royalty fees as set forth in
         Attachment I hereto. Xerox shall within [**] following each calendar
         quarter, submit to ScanSoft a statement showing the royalties owed for
         the Software. Calculation of the royalties shall be based on [**] of
         Xerox Products as further described in Attachment I. Payment of
         royalties due shall be made within the same [**] day period. Xerox may
         copy the Software for Xerox' and Xerox Affiliates' internal use,
         demonstration, and promotion purposes without paying a royalty.

4.0      SUPPORT AND DOCUMENTATION

4.1      ScanSoft will provide Second and Third Level Support for the Software
         to Xerox for a period of [**] from the Effective Date of this
         Agreement, as it may be reasonably requested by Xerox, to fulfill its
         obligations to its resellers and end users. The details of technical
         support responsibilities of ScanSoft and Xerox are listed in Attachment
         III.

4.2      If a customer problem is determined to be caused solely by a defect in
         media, Xerox shall issue a replacement media to a customer and Xerox
         agrees to pay for all associated costs incurred by such replacement
         except that no additional royalty is required.

4.3      Documentation and Sales Literature: ScanSoft shall furnish to Xerox, on
         an ongoing basis during the term hereof, [**], fully translated end
         user Documentation and such materials as Xerox may reasonably request
         for use by Xerox to prepare Documentation, brochures and other product
         literature, including, but not limited to, operators and maintenance
         manuals, catalogs, specification sheets, and other data necessary or
         appropriate for distribution by Xerox.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

4.4      As more specifically set forth in Attachment III, Paragraph 9, ScanSoft
         shall provide to Xerox, [**], one (1) technical training course with
         respect to the servicing and support of Software at a location
         designated by Xerox. The course will be provided in accordance with a
         schedule acceptable to Xerox. ScanSoft shall provide Xerox one copy of
         such training materials, which it may copy and distribute for purposes
         of training other employees or authorized agents, resellers and
         concessionaires of Xerox and Xerox Affiliates. ScanSoft shall support
         Xerox with subject matter experts to facilitate Xerox' conducting a
         minimum of two (2) additional technical training courses.

4.5      Should Xerox opt to license customized or Upgraded Software from
         ScanSoft, ScanSoft agrees to offer the training as described in 4.4
         hereof for such customized or Upgraded Software, [**].

5.0      TITLE

         Except as may specifically be provided herein or as mutually agreed in
         writing, title and all rights of ownership to the Software, and all
         copies of all or any part thereof, are and remain with ScanSoft at all
         times. Xerox agrees not to remove ScanSoft's copyright notice (using
         the international copyright symbol) as provided by ScanSoft on the Gold
         Disk.

6.0      LICENSE

6.1      LICENSE GRANT. ScanSoft hereby grants to Xerox and Xerox Affiliates,
         under ScanSoft's applicable patents, copyrights and other intellectual
         property rights, a nonexclusive, worldwide right and license to use,
         market, maintain, reproduce [**], distribute (acting directly or
         indirectly through their authorized agents, resellers and
         concessionaires), prepare, display, lease, and [**] the Software [**],
         and Documentation [**]. ScanSoft grants to Xerox and Xerox Affiliates
         the [**] right and license to reproduce, distribute (acting directly or
         indirectly through their authorized agents, resellers and
         concessionaires) all or any part of such Documentation and materials.
         ScanSoft further grants Xerox the right to create and/or modify any or
         all parts of Documentation and such materials, and Xerox [**] of such
         Documentation and materials.

6.2      Each copy of the Software shall be distributed with (1) end user
         documentation and (2) an end user license agreement.

6.3      ScanSoft shall ensure backward compatibly between the Software,
         including all associated Updates and Upgrades, and the Xerox' Products,
         as defined in the specifications detailed in Attachment V, throughout
         the term of this agreement. Xerox shall test such Software
         compatibility in its standard end-user configuration. If the Software
         and Xerox' Products are not compatible, then Xerox may use the options
         stated in 7.3 as a remedy.

6.4      ScanSoft will provide Xerox written notification via e-mail or
         facsimile of pending new Upgrades and Updates whether such Updates are
         called releases, new versions, etc. Such notice will also include dates
         and methods of availability and will be given sufficiently in advance
         of publication in order for Xerox to react in a timely manner. Updates
         will be provided [**] to Xerox not later than contemporaneous with
         ScanSoft's making such Updates available to its other OEM licensees.
         Such Updates will be licensed to XEROX under the terms of this
         Agreement

6.5      Licensing of Software Upgrades is not covered under this Agreement.
         Xerox is under no obligation to purchase Software Upgrades. ScanSoft
         will make Upgrades available to Xerox not later than such Upgrades are
         offered by ScanSoft to ScanSoft's OEM licensees. Any Upgrade shall be
         covered by an addendum to this Agreement; provided, however, that
         ScanSoft agrees [**]

6.6      If there is Non Recurring Engineering (NRE) required to be performed by
         ScanSoft to bring the software to the specifications required by Xerox,
         such NRE tasks will be specifically itemized in Attachment IV hereto.
         NRE tasks itemized in Attachment IV shall be performed at the cost and
         expense of ScanSoft, and all work product resulting from such NRE shall
         belong to ScanSoft and become part of the Software.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

7.0      WARRANTY

7.1      ScanSoft warrants that the Gold Disk will be free from known viruses
         and material program defects, and will perform in material conformity
         with the specifications in Attachment IV for a period of ninety (90)
         days from the date of delivery of the master Gold Disk.

7.2      If any material program errors with the Software are discovered by
         Xerox, ScanSoft shall use reasonable efforts to correct such errors
         [**] to Xerox within the appropriate response times as specified in
         Attachment III, following receipt of written notice from Xerox of such
         errors.

7.3      If the program errors of 7.2 cannot be eliminated by ScanSoft per the
         response times specified in Attachment III, then as Xerox' remedy and
         at its option Xerox may:

                  (i)      extend the correction period by an amount of time as
                           may be determined by Xerox; or

                  (ii)     approve the Software with an equitable reduction in
                           Royalties as agreed between the parties; or

                  (iii)    In the event the program error resides in the
                           software product identified as link agent, item 3 in
                           Attachment I, Xerox may elect to fix the program
                           errors itself, [**]

7.4      EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, SCANSOFT HEREBY
         DISCLAIMS AND XEROX HEREBY EXPRESSLY WAIVES ANY AND ALL OTHER EXPRESS
         WARRANTIES OR REPRESENTATIONS OF ANY KIND OR NATURE, AND ANY AND ALL
         IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY
         OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8.0      TERMINATION

8.1      This Agreement is effective upon the date of execution by ScanSoft and
         Xerox (Effective Date). Subject to the termination provisions set forth
         in this Agreement, the initial term shall commence on the Effective
         Date and run for a Twenty-four (24) month period. This Agreement may be
         renewed for successive one-year periods by mutual written consent of
         the parties.

8.2      Either ScanSoft or Xerox may terminate this Agreement by written notice
         of termination to the other party upon a material breach by the other
         party which has not been cured within forty-five (45) days of written
         notice of such breach. Confidential obligations pursuant to Section
         13.0 below shall not be waived and shall survive termination.

8.3      Xerox reserves the right, in whole or in part, in the exercise of its
         discretion, to terminate this Agreement upon not less than forty-five
         (45) days written notice to ScanSoft.

9.0      EFFECT OF TERMINATION

9.1      Termination or nonrenewal shall not relieve either party of obligations
         incurred prior to termination or expiration. All monies due to ScanSoft
         from Xerox shall become immediately due and payable upon any
         termination.

9.2      Upon termination or expiration, Xerox shall, except as provided in this
         Section 9.2, (1) stop production and distribution of the Software and
         (2) cease use of the ScanSoft Software logo. Xerox shall destroy any
         ScanSoft software source code contained in all types of computer memory
         and all relevant materials and shall upon request so certify in writing
         to ScanSoft within thirty (30) days of termination or expiration.
         Notwithstanding the above, (1) Xerox may retain a reasonable quantity
         of the Software only for the purposes of providing its customers with
         ongoing support and (2) this Agreement shall remain in force and effect
         for software packaged with Xerox Products or under contract for sale or
         sublicense from Xerox Affiliates as of the termination or expiration
         date.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

9.3      Survival. Termination of this Agreement shall not affect any existing
         agreements with customers or with Xerox Affiliates, and the license and
         sublicense rights of such parties shall continue perpetually. The

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                                                    SCANSOFT GOLD DISK AGREEMENT

         following provisions shall also remain in force and effect according to
         their terms after termination expiration or of this Agreement: 4.3,
         5.0, 7.0, 10.0, 11.0, 12.0, 13.0, 14.0, 15.0, 18.0, 19.0, 20.0, 21.0
         22.0. Unless this Agreement expressly provides otherwise, or by its
         nature a provision cannot survive this Agreement, all other provisions
         of this Agreement shall, to the extent applicable, survive the
         expiration or any termination hereof.

10.0     INDEMNIFICATION

10.1     ScanSoft represents and warrants that it has sufficient right, title
         and interest in and to the Software to enter into this Agreement and
         further warrants that it is not aware that the Software infringes any
         patent, copyright or other proprietary right of a third party and that
         it has not been notified by a third party of a possibility that the
         Software might infringe any patent, copyright or other proprietary
         right of a third party.

10.2     ScanSoft shall defend and indemnify (including reasonable costs and
         attorney fees) Xerox and Xerox Affiliates from, and pay any judgment
         for, any claim, action or other proceeding brought against Xerox or
         Xerox Affiliates arising from the use of the Software, providing that
         such Xerox or Xerox Affiliates promptly notifies ScanSoft in writing of
         any action or claim, allows ScanSoft, at ScanSoft's expense, to direct
         the defense, gives ScanSoft full information and reasonable assistance
         required to defend such suit, claim or proceeding, at no out-of-pocket
         expense to Xerox, and allows ScanSoft to pay any judgment, provided
         further that ScanSoft shall have no liability for any claim, action or
         other proceeding based upon acts or omissions by Xerox, the combination
         of the Software with hardware or software not provided by ScanSoft if
         the claim relates to such combination, or for settlements or costs
         incurred without the knowledge of ScanSoft. Notwithstanding the above,
         for so long as Xerox Affiliates act in accordance with the above
         provisions, a Xerox Affiliate may participate in actions or claims that
         are defended by ScanSoft by its own counsel and at its own expense. In
         the event that ScanSoft fails to actively defend or becomes unable to
         defend any action or claim, then a Xerox Affiliate, at its sole option,
         may assume the defense thereof. To avoid infringement, ScanSoft may, at
         its option, and at no charge to Xerox, obtain a license or right to
         continue the use of the Software or modify the Software so it no longer
         infringes, but is still a functional equivalent of the Software, or
         substitute a functional equivalent of the Software.

10.3     The foregoing indemnity does not apply, and Xerox agrees to defend and
         indemnify ScanSoft (including reasonable costs and attorneys' fees),
         with respect to any claim brought against ScanSoft alleging patent or
         copyright infringement allegedly arising from: (1) the unauthorized
         combination or utilization by Xerox of any Software or (2) the
         unauthorized modification of any Software by Xerox; (3) the portion of
         any Software manufactured by ScanSoft to Xerox' explicit
         specifications; (4) the production of images by Xerox in violation of
         the proprietary rights of third parties, providing that ScanSoft
         promptly notifies Xerox in writing of any such action or claim, allows
         Xerox, at Xerox's expense, to direct the defense, gives Xerox full
         information and reasonable assistance required to defend such suit,
         claim or proceeding, at no out-of-pocket expense to ScanSoft, and
         allows Xerox to pay any judgment, provided further that Xerox shall
         have no liability for any claim, action or other proceeding based upon
         acts or omissions by ScanSoft, the combination of the Software with
         hardware or software not provided by Xerox if the claim relates to such
         combination, or for settlements or costs incurred without the knowledge
         of Xerox.

11.0     DISCLAIMER

11.1     IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR LOST
         CONTRACTS OR LOST PROFITS OR ANY SPECIAL, INDIRECT, INCIDENTAL OR
         CONSEQUENTIAL DAMAGES IN ANY WAY ARISING OUT OF THE USE OF THE SOFTWARE
         OR RELATING TO THIS AGREEMENT HOWEVER CAUSED UNDER A CLAIM OF ANY TYPE
         OR NATURE BASED ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT OR
         WARRANTY) EVEN IF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN
         COMMUNICATED. THIS DISCLAIMER DOES NOT APPLY TO THE AFORESAID
         INDEMNIFICATION.

12.0     FORCE MAJEURE

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                                                    SCANSOFT GOLD DISK AGREEMENT

12.1     Neither party shall be liable to the other for its failure to perform
         any of its obligations hereunder during any period in which such
         performance is delayed by circumstances beyond its reasonable control,
         provided that the party experiencing such delay promptly notifies the
         other party of the delay.

13.0     CONFIDENTIAL INFORMATION

13.1     Definition of Confidential Information.

(a)      "Xerox Information" means information concerning current, future, or
         proposed Xerox products or processes, techniques and apparatuses;
         business forecasts and procurement requirements; plans and technology
         relating to the foregoing, and plans and technology related to Xerox
         Affiliates' printers, copiers, and other input and output devices.

(b)      "ScanSoft Information" means information obtained from ScanSoft
         concerning (i) non-public future products of ScanSoft or (ii) interface
         protocols for the Software.

(c)      "Confidential Information" means Xerox Information or ScanSoft
         Information, as the case may be, disclosed between ScanSoft and one or
         more Xerox Affiliate between the Effective Date of this Agreement and
         the termination date of this Agreement as provided in Section 8.0 above
         provided that such Information is in writing or other tangible form and
         marked as proprietary, confidential, Private Data, Doculock(R), or the
         like when disclosed or, if disclosed in verbal, audio, or other
         non-tangible form, only if summarized in a writing so marked and
         delivered to the other Party within 60 days of such disclosure, in
         which case the Xerox Information or ScanSoft Information, as the case
         may be, identified in such summary shall be subject to the restrictions
         in this Section 13.0.

13.2     Each party agrees not to intentionally disclose or intentionally make
         available to any third party information received from the other party
         (hereinafter referred to as "Information" or "Confidential
         Information") in any form without the express written approval of the
         disclosing party.

13.3     Receiving party shall not intentionally circulate the Information
         within its own organization except to those with a specific need to
         know such Information. If written approval by disclosing party is given
         to receiving party to disclose Information to a third party, receiving
         party shall impose similar confidential restrictions on such third
         party to which it discloses such Information.

13.4     The obligations on receiving party recited herein shall terminate with
         respect to any particular portion of such Information when and to the
         extent that it is or becomes:

                  (i)      part of the public domain through no fault of
                           receiving party;

                  (ii)     communicated by disclosing party to a third party
                           free of any obligation of confidence;

                  (iii)    independently developed by receiving party without
                           any reference to the Information;

                  (iv)     known to receiving party free of any obligation of
                           confidence.

13.5     In no event shall the obligation of receiving party with respect to the
         Information extend beyond three (3) years from the date of disclosure.

13.6     Upon termination of this Agreement, the receiving party will promptly
         return the Information to the disclosing party or shall certify that
         such Information has been destroyed except that the receiving party may
         retain one (1) copy for archival purposes only.

14.0     ASSIGNMENT

14.1     This Agreement may not be assigned or transferred by either party
         without the prior written approval of the other party, which approval
         shall not be unreasonably withheld; provided that ScanSoft may assign
         its rights to any purchaser of all or substantially all of its
         business, and Xerox may assign its rights hereunder, or any portion
         thereof, to any Subsidiary or Affiliate of Xerox or to any purchaser of
         all or substantially all of its equipment business in connection with
         which the Software is then used. Further, Xerox' or Xerox Affiliates'
         rights and obligations under this Agreement may be exercised and
         performed in whole or in part by any Subsidiary or Affiliate of Xerox,
         provided that Xerox shall continue to be responsible to ScanSoft for
         the performance of its obligations under this Agreement. Subject to the
         limitations heretofore expressed, this Agreement shall inure to the
         benefit of and be binding upon the parties, their successors,
         administrators, heirs and assigns.

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                                                    SCANSOFT GOLD DISK AGREEMENT

15.0     MODIFICATION

15.1     This Agreement shall not be modified or amended except by a written
         agreement signed by duly authorized representatives of ScanSoft and
         Xerox.

16.0     BANKRUPTCY OF SCANSOFT OR XEROX

16.1     To the extent permitted by applicable law (including II U.S.C. Section
         365) the non-defaulting party may terminate this Agreement immediately
         by written notice to the other in the event the other party makes an
         assignment for the benefit of its creditors, admits in writing an
         inability to pay debts as they mature, a trustee or receiver is
         appointed respecting all or a substantial part of the other party's
         assets, or a proceeding is instituted by or against the other party
         under any provision of the Federal Bankruptcy Act and is acquiesced in
         or is not dismissed within sixty (60) days, or results in an
         adjudication of bankruptcy. To the extent applicable law prevents the
         non-defaulting party from terminating this Agreement, if it should wish
         to do so as described above, then the parties shall have only those
         rights and remedies permitted by applicable law, including the United
         States Bankruptcy Act, including but not limited to II U.S.C. Section
         365.

16.2     Within thirty (30) days after delivery of the Gold Disk to Xerox,
         ScanSoft shall place with the Office of the General Counsel of XEROX
         one complete set of source code with Documentation for the software
         product identified as link agent, item 3 in Attachment I. The source
         code and Documentation shall be delivered for safekeeping to the
         Intellectual Property Department of Office of General Counsel, at 800
         Long Ridge Road, Stamford, CT 06904, and shall not be made available to
         anyone outside the Office of the General Counsel unless (i) the
         conditions of section 7.3 (iii) are met, (ii) there is a breach of this
         Agreement by ScanSoft or (iii) in the event that ScanSoft files a
         petition for bankruptcy or in the event that a proceeding of bankruptcy
         is commenced for or against ScanSoft and is acquiesced in or is not
         dismissed within sixty (60) days, or results in an adjudication of
         bankruptcy. ScanSoft agrees to update and maintain the source code held
         in safekeeping to reflect all changes made to the link agent software
         product during the term of this Agreement.

17.0     COMPLIANCE WITH THE LAW

17.1     Each party represents and warrants compliance with all Federal, State
         and local laws, ordinances and regulations applicable to this Agreement
         including, but not limited to, (a) applicable requirements of (a) of
         the Fair Labor Standards Act, (b) Executive Order 11246, (c) the
         Vietnam Era Veterans Readjustment Assistance Act, and (d) the
         Rehabilitation Act.

18.0     NONPUBLICITY

18.1     Without prior written consent of the other Party, a party shall not (a)
         make any news release, public announcement, denial or confirmation of
         this Agreement or its subject matter, or (b) advertise or publish any
         facts relating to this Agreement.

19.0     CONTROLLING LAW

19.1     This Agreement shall be governed and construed in accordance with the
         laws of the State of New York.

20.0     GENERAL PROVISIONS

20.1     WAIVER. Failure of either party to require strict performance by the
         other party of any provision shall not affect the first party's right
         to require strict performance thereafter. Waiver by either party of a
         breach of any provision shall not waive either the provision itself or
         any subsequent breach.

20.2     NO AGENCY. It is agreed and understood that neither Xerox nor ScanSoft
         has any authority to bind the other with respect to any matter
         hereunder. Under no circumstances shall either Xerox or ScanSoft have
         the right to act or make any commitment of any kind to any third party
         on behalf of the other or to represent the other in any way as an
         agent.

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                                                    SCANSOFT GOLD DISK AGREEMENT

20.3     HEADINGS. The headings and titles of the Sections of the Agreement are
         inserted for convenience only, and shall not affect the construction or
         interpretation of any provision.

20.4     SEVERABILITY. If any provision of the Agreement is held invalid by any
         law, rule, order or regulation of any government, or by the final
         determination of any state or federal court, such invalidity shall not
         affect the enforceability of any other provisions not held to be
         invalid.

20.5     ENTIRE AGREEMENT. This Agreement, including all attachments and
         appendices hereto, constitutes the entire agreement of the parties as
         to the subject matter hereof and supersedes any and all prior oral or
         written memoranda, understandings and agreements as to such subject
         matter except that the agreement between Xerox Corporation and ScanSoft
         executed on or about March 25, 1998, and the agreement between Xerox
         Corporation and Visioneer, Inc., executed on or about November 15,
         1996, for which ScanSoft assumed all rights and liabilities on March 2,
         1999 shall not be superceded but may be modified as explicitly stated
         in this Agreement.

21.0     YEAR 2000 WARRANTY

21.1     ScanSoft represents and warrants that the Software and ScanSoft's third
         party Software delivered under this Agreement is Year 2000 performance
         compliant and thus shall be able to accurately process date data
         (including, but not limited to, calculating, comparing, and sequencing)
         from, into, and between the twentieth and twenty-first centuries,
         including leap year calculations. The remedies available to Xerox for
         breach of this warranty shall include prompt repair or replacement of
         any Software and Third Party Software or part thereof whose
         non-compliance is discovered and made known to ScanSoft in writing.
         Nothing in this warranty shall be construed to limit any rights or
         other remedies Xerox may otherwise have under this Agreement with
         respect to uncorrected program errors or defects.

22.0     EXPORT; RESTRICTED RIGHTS

22.1     Xerox shall not export, re-export or transfer, whether directly or
         indirectly, Software, to any person or company who is a legal resident
         or is controlled by a legal resident of any proscribed country listed
         in the U.S. Export Administration regulations (or any equivalent
         thereof) unless properly authorized by the U.S. Government.

22.2     Software shall be provided to the U.S. Government with RESTRICTED
         RIGHTS. Use, duplication, or disclosure by the U.S. Government is
         subject to the restrictions as set forth in subparagraph (c) (1) (ii)
         of the Rights in Technical Data and Computer Software Clause as DFARS
         252.227-7013 and FAR 52.227-19, as applicable. Manufacturer is
         ScanSoft.

23.0     NOTICE

23.1     Any notices given shall be deemed to have been received as follows: if
         sent by facsimile or other form of recorded communication, when
         transmitted; if sent by certified first class mail, on the date of
         delivery as shown on the return receipt; if sent by Federal Express or
         equivalent overnight delivery services or by personal delivery, on the
         date delivered. Until notified otherwise in writing, the correct
         addresses for notice under this Agreement shall be:

If to Xerox:
         Rita Sherman                        Copy To:  Office of General Counsel
         Xerox Corporation                             c/o Counsel to ODPG
         200 Cross Keys, Building 815-000              Xerox Corporation
         Fairport, New York 14450                      800 Long Ridge Road
         Phone: [**]                                   Stamford, CT  06904
         Fax: [**]
         Email: [**]

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

If to ScanSoft:
                  Tom D'Errico
                  ScanSoft, Inc.
                  9 Centennial Drive
                  Peabody, Massachusetts 01960
                  Phone:  [**]
                  Fax:  [**]
                  Email:  [**]

IN WITNESS WHEREOF, the parties have executed this Agreement on the dates shown
below.

SCANSOFT, INC.                          XEROX CORPORATION

By:                                     By:
         ----------------------------              ---------------------------
Name:                                   Name:
         ----------------------------              ---------------------------
Title:                                  Title:
         ----------------------------              ---------------------------
Date:                                   Date:
         ----------------------------              ---------------------------

Address: 9 Centennial Drive             Address:
         ----------------------------              ---------------------------
         Peabody, MA  01960                        Rochester, NY 14623
         ----------------------------              ---------------------------
         USA                                       USA
         ----------------------------              ---------------------------

Phone:   978-977-2000                   Phone:
         ----------------------------              ---------------------------
Fax:     978-977-2425                   Fax:
         ----------------------------              ---------------------------

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

                                  ATTACHMENT I

ScanSoft products 1-5 shall be collectively referred to as Software.

<TABLE>
<CAPTION>
ITEM   SCANSOFT  PRODUCT                          ROYALTY(1)           NUMBER OF INDIVIDUAL      NUMBER OF SERVER LICENSES
                                                                          USER LICENSES
------------------------------------------------------------------------------------------------------------------------------------
                                            CLASS A       Class B      CLASS A      Class B      CLASS A           Class B
                                             XEROX         Xerox        XEROX        Xerox        XEROX             Xerox
                                            PRODUCT       Product      PRODUCT      Product      PRODUCT           Product
------------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>            <C>          <C>          <C>          <C>               <C>
1      TEXTBRIDGE PRO 8.X                                                25           50            1                 2
----------------------------------------      [**]         [**]        -------------------------------------------------------------
2      PAPERPORT LE 6.X                                                  25           50            1                 2
------------------------------------------------------------------------------------------------------------------------------------
3      LINK AGENT                                                       [**]         [**]         [**]               [**]
       (REF. ATTACHMENT 4, SECTION 5.0)
----------------------------------------      [**]         [**]        -------------------------------------------------------------
4      INSTALLER                                                        [**]         [**]         [**]               [**]
       (REF. ATTACHMENT 4, SECTION 5.0)
------------------------------------------------------------------------------------------------------------------------------------
5      UPGRADE FROM TEXTBRIDGE 98 TO       See Below(2)     N/A          25           N/A           1                N/A
       TEXTBRIDGE PRO 8.X
       UPGRADE FROM PAPERPORT 4.04 TO
       PAPERPORT LE 6.X
------------------------------------------------------------------------------------------------------------------------------------
</TABLE>

1. The Royalty for Class A and Class B Xerox Products shall be reduced to [**]
and [**] respectively after Xerox has paid a total of [**] in royalties and fees
under this Agreement.

2. The royalty for item number five above shall be a flat fee of [**] which
shall be invoiced by ScanSoft on or about the Effective Date of this Agreement
and paid by Xerox [**] days following receipt by Xerox of a valid invoice.
Payment of such one time product upgrade will enable Xerox to update its current
installed base to the Software included in the table above.

LICENSE FEE

Xerox shall pay ScanSoft a one-time [**] license fee of [**], which shall be
invoiced by ScanSoft on or about the Effective Date of this Agreement and paid
by Xerox [**] days following receipt by Xerox of a valid invoice.

ROYALTY CALCULATION

Class A Xerox Products are Xerox Products marketed at 20-40 pages per minute.
Class B Xerox Products are Xerox Products marketed at 41-75 pages per minute.
Beginning January 1, 2000 Xerox shall pay the applicable royalty for [**] of the
[**] of Class A Xerox Products and for [**] of the [**] of Class B Xerox
Products. Royalties accrue upon complete [**] Xerox Product at a customer's site
and are subject to adjustment for Xerox' customer return policy for such units
to the extent units are returned to Xerox.

PRIOR AGREEMENTS

Effective October 1, 1999, the royalty rate, calculation, and payment for the
Bundled Solution License Fee for TextBridge Pro '98, as agreed between the
parties in the prior agreement executed on or about March 25, 1998, reference
article 3.0 shall be superceded and nullified by this Agreement. Also, effective
October 1, 1999, the royalty rate, calculation, and payment for Visioneer
PaperPort 4.04 software, as agreed between Visioneer, Inc. and Xerox Corporation
executed on or about November 15, 1996, reference article 6.0, for which
ScanSoft assumed all rights and liabilities on March 2, 1999, shall be
superceded and nullified by this Agreement.

The royalties listed above are based on the following ScanSoft product pricing:

<TABLE>
<CAPTION>
--------------------------------------------------------------------------------
SCANSOFT  PRODUCT   Price per Individual User License   Price per Server License
--------------------------------------------------------------------------------
<S>                 <C>                                 <C>
TextBridge Pro 8.x                [**]                             [**]
PaperPort LE 6.x                  [**]                             [**]
link agent                        [**]                             [**]
Installer                         [**]                             [**]
--------------------------------------------------------------------------------
</TABLE>

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

                                  ATTACHMENT II

                                 XEROX PRODUCTS

Xerox Products shall mean Xerox' document system product(s) that implement the
architecture as set forth in Attachment V.

Future Xerox products requirements, as defined and communicated to ScanSoft from
Xerox through revision and/or modification to the specifications in either
Attachment IV or Attachment V, wherein both parties mutually agree to associated
deliverables, schedule, and cost, shall be managed in accordance with the change
control procedures outlined in Attachment VI hereto.

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                                                    SCANSOFT GOLD DISK AGREEMENT

                                 ATTACHMENT III

                     SOFTWARE TECHNICAL SUPPORT AND TRAINING

1.) Software Support by ScanSoft and Xerox

ScanSoft will provide technical support to Xerox' customer support and
engineering personnel, as it may be reasonably requested by Xerox, to fulfill
its maintenance obligations to its resellers and end users. Technical support
shall include telephone support to Xerox' Second and Third Level Support as well
as engineering staff on the operation, integration and utilization of the
Software, and maintenance modifications and bug corrections for the Software to
bring them into conformance with the specifications. [**] When a customer
problem is determined by Xerox' Customer Support to be associated directly with
the Software and resolution of the problem is not within the range of training
received or knowledge accrued by Xerox' Customer Support, Xerox' Customer
Support shall contact ScanSoft's OEM telephone support for assistance as listed
in 4.1 of this Attachment.

2.) Support Levels

2.1      First Level Support: Xerox support centers provide first level support
         to end customers. Cases that can be immediately answered and require no
         callback to the customer. No assistance from Second Level Support is
         required.

2.2      Second Level Support: Xerox support centers provide second level
         support to end customers. Cases that involve knowledge of the Software
         program, problem isolation or investigation by technical support
         technicians and may require a callback to the customer. Assistance from
         ScanSoft's OEM telephone support and/or Third Level Support may be
         required.

2.3      Third Level Support: Xerox support centers provide third level support
         to end customers. Cases that involve detailed knowledge of the Software
         program, problem isolation and investigation by Xerox engineers.
         Assistance and resolution may be required from ScanSoft.

3.) ScanSoft Response to Problems ranked by Severity

3.1      Severity 1 Problems Means the Software has a problem, defect or
         malfunction which renders the Software or a major component of the
         Software inoperative. With a Severity l Problem there is a significant
         and on-going interruption to the end user or customers business or
         there is an unrecoverable loss or corruption of data. No circumvention
         is available. ScanSoft agrees to commence an investigation of any
         "Severity 1 Problems" within one (1) business day of notice by Xerox
         and initiate the development of corrections immediately thereafter.
         ScanSoft shall commit commercially reasonable efforts to provide Xerox
         with a fix, workaround or permanent fix within fourteen (14) business
         days. ScanSoft agrees to provide feedback specifying the resolution
         outlook timeline to Xerox within two (2) business days of initial
         problem notice.

3.2      Severity 2 Problems Means the Software has a problem, defect or
         malfunction where the Software or a major component of the Software is
         not working or is malfunctioning in a manner which restricts the end
         user or customer's use of the Software. ScanSoft agrees to commence an
         investigation of any "Severity 2 Problems" within two (2) business days
         of notice by Xerox and initiate the development of corrections
         immediately thereafter. ScanSoft shall commit commercially reasonable
         efforts to provide Xerox with a fix, workaround or permanent fix within
         six (6) weeks. ScanSoft agrees to provide feedback specifying the
         resolution outlook timeline to Xerox within five (5) business days of
         initial problem notice by Xerox.

3.3      Severity 3/4 Problems Means the Software has a problem, defect or
         malfunction where the Software or a component of the Software is not
         functioning as specified in the documentation and caused a minor impact
         on the end user or customers use of the Software. An acceptable
         circumvention or workaround is available. ScanSoft agrees to commence
         an investigation of any "Severity 3 or 4 Problems" within five (5)
         business days of notice by Xerox and shall be corrected in future
         releases of the Software. ScanSoft agrees to provide feedback
         specifying the resolution outlook timeline to Xerox within five (5)
         business days of initial problem notice by Xerox.

4.) Support Contacts

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

4.1      ScanSoft Support in the US, Canada, and Europe. ScanSoft will make an
         OEM Hotline telephone line available to Xerox, Xerox Affiliates and
         Xerox Subsidiaries as follows: US and Canada hotline telephone number
         is [**], Europe hotline telephone number is [**]. At a minimum,
         ScanSoft will provide Second Level Support to these Xerox locations
         during the business hours of 08:30 to 17:30 Eastern Time, Monday
         through Friday (ScanSoft holidays excluded).

4.2      ScanSoft will provide US-based OEM Hotline for calls from Xerox
         Customer Support Centers in Latin and South America during the same
         business hours as above.

4.3      ScanSoft will provide web and email based OEM technical support ([**])
         for Xerox on a worldwide basis.

4.4      Second and Third Level local language support for calls in Europe (XL)
         is provided by an office in the UK (NEED TEL #) in German, French, and
         Italian; in Canada (XCI) support is provided by an office in the US in
         English only; and in Latin America (ACO) support is provided by an
         office in the US in English only, or via email in English.

4.5      ScanSoft and Xerox will each designate a technical support manager
         responsible for overall communications between each company.

5.) Support Responsibility

In cases where Xerox receives call on any questions concerning other ScanSoft
products, or other scanner driver connectivity, it will be the responsibility of
ScanSoft and will be redirected from Xerox to ScanSoft. The customer may call
the ScanSoft support line at [**] with in the USA, [**] for outside of the
support for assistance with such questions. Xerox Customer Support will be
responsible for all other calls related to the Software operation and the Xerox
Product scan to file capabilities. ScanSoft will forward all calls related to
the Xerox Product and the related scan to file capabilities to Xerox customer
support centers. If both parties agree to transfer responsibility for
communicating with an individual customer to ScanSoft, ScanSoft will assume all
further responsibility for that customer's support, including sending any
pertinent bug fixes, if available, at ScanSoft's own expense.

6.) Software License for Xerox Support Centers

In order to address customer support issues, Xerox support centers or their
subcontractors are permitted to use the Software solely for support and/or
testing purposes for Xerox customers. Such installation is not licensed for
operational use, and is for support purposes only. The Software is for internal
use only and will not be distributed externally. ScanSoft agrees to provide such
software as is reasonably requested by Xerox at no cost.

7.) Software Problem Resolution Process and Escalation Process

The Software Problem Report (SPR) process includes the following steps:

         -        SPR's are filed as needed by Xerox.

         -        SPR's are prioritized by Xerox.

         -        ScanSoft personnel are assigned to take direct responsibility
                  for handling the SPR.

         -        The timeline requirement is identified to resolve the SPR.

         -        The strategy that will be taken to resolve the issue is
                  identified.

         -        Resolution to the problem or work-around is communicated
                  within timelines detailed in Section 3 of this Attachment III.

         -        As appropriate and where applicable, "patches" are posted on
                  the web for download by ScanSoft.

         -        At the discretion of ScanSoft or Xerox, fixes may be rolled
                  into a point release which can then be sent to by Xerox to
                  customers experiencing a particular problem addressed in that
                  version.

         -        The patch or point release will be delivered to Xerox Third
                  Level Support for fix verification at the same time as
                  ScanSoft performs QA on the release.

         -        Communication of the progress against the action plan is made
                  on a daily basis for critical problems and on a weekly basis
                  for normal problems.

8.)      Quarterly Reviews

8.1      Xerox and ScanSoft recognize and acknowledge the importance to each
         other of effective customer support and will conduct quarterly reviews
         to ensure the process is satisfying all parties. Additionally, if at
         any time this Software Technical Support and Training process is
         failing to satisfy either party, an interim review of the situation and
         the process to date will be made by ScanSoft and Xerox.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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                                                    SCANSOFT GOLD DISK AGREEMENT

8.2      Xerox and ScanSoft recognize and acknowledge the importance to each
         other of Third Level technical support information regarding both
         individual cases and aggregate support statistics, and commit to
         provide each other with regular reports containing pertinent technical
         support information.

8.3      ScanSoft will provide Xerox with a "Solutions" database of known
         problems and solutions on a monthly basis in a format that is
         compatible with the Solution Exchange Standard, however, Xerox will
         accept the subject database in Microsoft Word '98 format until such
         reasonable time as ScanSoft is prepared to deliver the format required
         by Xerox. The database information is expected to be available from
         ScanSoft beginning in July 1, 1999, or sooner, and updates will be
         provided within twenty (20) days after the last day of each calendar
         month through the term of this Agreement. The format for the subject
         database is Microsoft Word '98.The basis for this information is on the
         ScanSoft web page as technical information bulletins (TIB's) which
         Xerox has access to.

9.) Training

         ScanSoft recognizes and acknowledges the importance of providing
         training regarding the Software.

9.1      ScanSoft will develop training materials that cover the information
         required to adequately support the Software. At a minimum, ScanSoft
         will provide to Xerox the same level of training that Xerox provides to
         its own support staff. The training materials will include robust
         troubleshooting and escalation procedures or guidelines.

9.2      To ensure adequate customer support, ScanSoft's training of Xerox
         designated personnel will be provided, as is requested by Xerox prior
         to Xerox' product introduction date. The training will be held at a
         Xerox location designated by Xerox for a mutually agreeable period
         appropriate to the training program.

9.3      Training will include, but shall not be limited to, back-up
         documentation material (instructor notes, transparencies, lab
         exercises/lab specifications, and hand-out documentation, all Software
         features and functions, customer usability, robust troubleshooting for
         topics (such as Installation, Software Upgrade, Quality of OCR, OCR
         application interface, operability to optimize OCR), escalation
         procedures/guidelines and relationship building for those support
         personnel who will be involved in (bi-directional) escalation and
         advanced troubleshooting based on customer support history.

9.4      ScanSoft will support Xerox in conducting training for the trainers
         from each of the major Xerox customer support functions that is using
         or supporting the Software.

9.5      Xerox may further request and ScanSoft shall provide additional
         training support as reasonably necessary to inform all Xerox personnel
         of the Software.

9.6      ScanSoft will provide on-site training at its facility, when requested
         by Xerox, in order to provide an in-depth, hands-on customer support
         experience for a mutually agreed upon number of Xerox Third Level
         Support technicians.

9.7      All initial training and subsequent training pertinent to a new product
         launch shall be provided at [**], however for any incremental training
         sessions Xerox shall pay ScanSoft for reasonable travel and lodging
         expenses.

Confidential                          14
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                                                    SCANSOFT GOLD DISK AGREEMENT

                                  ATTACHMENT IV

                                    8/10/1999

                  1.1.1.   Document Scope

         This document will describe the features of the ScanSoft releases for
         the Xerox OEM clients known as Xerox Scan to Desktop: Standard Edition.

                  1.1.2.   Project Scope

This project will consist of two software kits. Each kit will contain a single
master CD created to support Windows 95, Windows 98 and Windows NT 4.0. This
master CD will contain PaperPort, TextBridge Pro, link agent, Installer software
and associated documentation. While it is understood that Windows 2000 is not
launched, it is assumes that this code will support this environment. The
software versions for each will be:

Standard Edition:
         PaperPort 6.1 LE
         TextBridge Pro 8.0
         link agent 1.0
         Installer

                  1.1.3.   Project Schedule

DATE
Standard Edition:

         Golden Master (English and French) 9/15/99

         Golden Master (English, French, German, Italian, Spanish, and
         Brazilian Portuguese) 10/15/99

                  1.1.4.   Code Base

The code base will be with the following UI languages - English US,
International English, French, German, Italian, Spanish, and Brazilian
Portuguese.

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<PAGE>   16
                                                    SCANSOFT GOLD DISK AGREEMENT

APPENDIX A                          DOCUMENT CENTRE CUSTOMER SUPPORT INFORMATION
--------------------------------------------------------------------------------

TEXT BRIDGE PRO SUPPORT REQUIREMENTS

The following table lists the support text for the SUPPORT.RTF files within each
ScanSoft application and language.

English

         [**]
         [**]
         [**]

German

         Contact your local Xerox Support

French
         Canada: [**]
         France: "Contact your local Xerox Support

Italian

         Contact your local Xerox Support

Spanish

         Contact your local Xerox Support

Brazilian Portuguese

         Contact your local Xerox Support

Note:

     These numbers will exist in the help files of TextBridge Pro, PaperPort and
the link agent.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          16
<PAGE>   17
                                                    SCANSOFT GOLD DISK AGREEMENT

APPENDIX B                                             SOFTWARE INTEROPERABILITY

ScanSoft Software will properly inter-operate with Xerox desktop software.
Operationally, all Software shall function as documented. In addition, but not
exclusively:

1.       PaperPort, TextBridge Pro and link agent will not interfere with the
         operation or use of CentreWare Network Scanning software

2.       TextBridge Pro will process Document Centre created TIFF and Multipage
         TIFF images.

3.       PaperPort will utilize TextBridge Pro 8.0 software without modification

4.       PaperPort 6.1 LE will properly upgrade PaperPort 4.x desktops

5.       TextBridge Pro 8.0 will properly detect and install over TextBridge Pro
         98

6.       All software will include uninstall procedures

Confidential                          17
<PAGE>   18
                                                    SCANSOFT GOLD DISK AGREEMENT

APPENDIX C                                      COMPARISON OF PAPERPORT PRODUCTS
--------------------------------------------------------------------------------

                        COMPARISON OF PAPERPORT PRODUCTS

<TABLE>
<CAPTION>
                         KEY FEATURES                                     PAPERPORT         PAPERPORT       PAPERPORT      PAPERPORT
                                                                       WORKGROUPS 6.1      DELUXE 6.1        6.1 LE         4.0 LE
<S>                                                                    <C>                 <C>              <C>            <C>
Thumbnails of scanned images                                                 X                  X              X               X
Page View                                                                    X                  X              X               X
Links                                                                        X                  X              X               X
Built-in image compression                                                   X                  X              X               X
TWAIN scanner support                                                        X                  X              X               X
Image editing & notation Tools                                               X                  X              X               X
OCR                                                                          X                  X              X               X
ScanDirect with Visioneer sheetfed scanner                                   X                  X              X               X
32 Bit Application                                                           X                  X              X
File system integrated with Windows File system                              X                  X              X
Search documents by title, keyword. annotations, URL                         X                  X              X
Convert any document to a full color image for annotating and                X                  X              X
e-mailing as read-only
Universal viewer for sending email file attachments                          X                  X              X
Nested Folders                                                               X                  X              X
Thumbnails of Microsoft Office documents                                     X                  X              X
Thumbnail Web Bookmarks integrated with web browser)                         X                  X
WYSIWYG web page printing                                                    X                  X
Read saved web pages off-line                                                X                  X
Annotate web pages                                                           X                  X
Open, view and print documents without creator application                   X                  X
Search documents by content                                                  X                  X
Network folders accessible, sharable and searchable                          X
</TABLE>

Confidential                          18
<PAGE>   19
                                                    SCANSOFT GOLD DISK AGREEMENT

APPENDIX D                                 COMPARISON OF TEXTBRIDGE PRO PRODUCTS
--------------------------------------------------------------------------------

                      COMPARISON OF TEXTBRIDGE PRO PRODUCTS

<TABLE>
<CAPTION>
                                              TEXTBRIDGE PRO 8.0     TEXTBRIDGE PRO 9.0
                                                                      BUSINESS EDITION
<S>                                           <C>                    <C>
Over 99% Accuracy                                                          X (14% improved
                                                                               over 8.0)
Reads Text on Tinted Backgrounds                                           X
Accumorph(TM) Technology                                                   X
Retains Color Pictures                                                     X
Easy-To-Use 1-2-3 Interface                                                X
PageMirror(TM) Formatting Technology                                       X
Batch Processing Scheduler                                                 X
WYSIWYG Web Output                                                         X
Table Editing Tools                                                        X
Interactive Assistance Wizard                                              X
Enhanced Spell-Checker                                                     X
Original Image Reference Pop-ups                                           X
User-defined Page Types                                                    X
Foreign Languages Support                             11                   56
Zone Templates                                        X                    X
Proofreading                                          X                    X
Picture Zoning                                        X                    X
Table Zoning                                          X                    X
Training                                              X                    X
Searchable PDF output                              Limited            Extensive
HTML support                                      Text only          Text and page layout
Dual Page for book OCR                                X                    X
</TABLE>

Confidential                          19
<PAGE>   20
                                                    SCANSOFT GOLD DISK AGREEMENT

APPENDIX E                                             LINK AGENT SPECIFICATIONS
--------------------------------------------------------------------------------

[**]
FUNCTIONAL SPECIFICATION

                                      [**]

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          20
<PAGE>   21
                                                    SCANSOFT GOLD DISK AGREEMENT

ATTACHMENT VI

                            CHANGE CONTROL PROCEDURE

This section provides an overview of the process used to communicate and track
software program changes issued by Xerox throughout the term of this Agreement.
Any modification to these procedures must be defined and mutually agreed upon in
writing by both parties prior to implementation.

XEROX INTERNAL PROCESS:

1.       A Change Request (CR) shall be the vehicle for communicating changes.
         The CR describes the software program change in as much technical
         detail as is reasonably required by the other party, the rational for
         the change, and the impact the change is expected to have on both
         Seller's and Buyer's Products. The CR originates from either party and
         is submitted to the designated program manager via email for review and
         dispositioning.

2.       The designated program manager of the requesting party will review the
         proposed CR and determine whether to submit the CR to the other party.
         The program manager shall disposition each CR, in writing, within
         fifteen (15) business days of receipt. Such disposition shall be
         reliably communicated to the appropriate technical manager.

XEROX/SCANSOFT PROCESS:

3.       The Program Manager of the requesting party shall submit each approved
         CR to the other party's designated Program Manager via email within two
         (2) business days of approving the CR.

4.       Both Program Managers, Seller and Buyer, will jointly review the
         proposed CR and authorize it for further investigation, immediate
         implementation, or reject it. If investigation or implementation is
         authorized, the Program Managers will sign the CR, which will
         constitute authorization for the subject software program changes. The
         Program Managers shall mutually agree upon whether the CR constitutes a
         software Update or an Upgrade. Such designation (Update / Upgrade)
         shall be documented on the CR. The Program Managers shall ensure that
         each CR is statused within thirty (30) business days of the date the CR
         is submitted by the requesting party. The original signed CR will be
         returned to the requesting party's technical manager. Each party's
         Program Manager shall maintain a copy of the signed CR for reference
         purposes.

5.       Each software program executed CR deemed an Upgrade shall be defined by
         a written agreement, labeled as an Addendum, contain the following
         information, referring specifically to this Agreement, , plus other
         information pertaining to the CR:

         1.       Development schedule (include acceptance criteria and
                  acceptance test procedures)

         2.       Fees (if any)

         Any such Addendum shall be mutually agreed upon in writing and signed
         by both parties.

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<PAGE>   22
                                                    SCANSOFT GOLD DISK AGREEMENT

                                  APPENDIX "F"
                                       To
                          GOLD DISK BUNDLING AGREEMENT
                                     Between
                       XEROX CORPORATION and SCANSOFT INC.

         This appendix sets forth additional and different terms particular to
the Licensed System described below and shall be incorporated by reference into
the Bundling Agreement between Xerox Corporation and ScanSoft Inc. effective as
of October 5, 1999. Such different or additional terms are applicable only to
the Licensed System described below and in no way alter the terms and conditions
applicable to other Xerox Products incorporated into the Bundling Agreement by
addition of an appendix or attachment.

         WHEREAS, ScanSoft has developed certain software and data files
enabling the integration of high-end optical character recognition (OCR)
capabilities, known collectively as Textbridge Application Programmer Interface
(API);

         WHEREAS, Xerox wishes ScanSoft to provide a License Grant of all
language versions of the API software to run on certain Xerox devices as defined
in this appendix for commercial distribution, marketing and internal use;

         NOW, THEREFORE, in consideration of the promises and mutual covenants
below, the parties agree as follows:

         1.0 Licensed System. The Licensed System under this appendix is defined
as the Xerox Publishing Applications Family of Products.

         2.0 Software Royalty. The API software will be provided for a royalty
license fee of [**] per Xerox product [**] to Xerox end-user customers.

         3.0 Software Upgrades. Scansoft will provide [**] upgrade version from
[**] available to Xerox at [**] for all Licensed Systems not later than such
upgrade is offered by Scansoft to Scansoft's licensees.

         4.0 Non-Royalty Activities. Xerox may use the API software without
charge for internal testing, development, training, documentation, and
demonstration purposes only.

         5.0 Definitions. All of the terms and definitions used in or applicable
to this appendix shall retain the same meaning as defined in the Bundling
Agreement and such definitions are incorporated herein by reference.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          22
<PAGE>   23
                                                    SCANSOFT GOLD DISK AGREEMENT

                                  APPENDIX "F"
                                       To
                          GOLD DISK BUNDLING AGREEMENT
                                     Between
                       XEROX CORPORATION and SCANSOFT INC.

         5.0  Notice.  Any notices under this appendix shall be:

         If to Xerox Corporation:           Copy to:
         Sheldon Rosinsky                   Robert E. Levine
         Xerox Corporation ESM2-02          Xerox Corporation ESAE-116
         701 South Aviation Blvd.           710 South Aviation Blvd.
         El Segundo, CA. 90245              El Segundo, CA. 90245
         Phone: [**]                                 Phone: [**]
         Email:                                      E-mail:
         [**]                                        [**]

         If to ScanSoft Inc.:
         Sue Wilcox
         ScanSoft Inc.
         9 Centennial Drive
         Peabody, MA. 01960
         Phone: [**]
         Email:
         [**]

IN WITNESS WHEREOF, Xerox and ScanSoft have caused this Appendix "F" to be
executed by their duly authorized representatives.

SCANSOFT INC.                            XEROX CORPORATION

Signature/Date: ____________________     Signature/Date:  ____________________

Print Name__________________________     Print Name __________________________

Print Title  _______________________     Print Title _________________________

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          23
<PAGE>   24
                                                    SCANSOFT GOLD DISK AGREEMENT

                   SCANSOFT-XEROX GOLD DISK BUNDLING AGREEMENT
                                 AMENDMENT NO. 1

                   DATED: JANUARY 01, 2000 ("EFFECTIVE DATE")

This Amendment is entered into as of the Effective Date amending the ScanSoft -
Xerox Gold Disk Bundling Agreement dated September 30, 1999 ("Agreement")
between Xerox Corporation, with offices at 200 Canal View, Rochester, NY 14623
("Xerox") and ScanSoft, Inc., with offices located at 9 Centennial Drive,
Peabody, MA 01960 ("ScanSoft") as agreed in writing to be bound by the terms and
conditions hereof.

I.       Amendments

The Agreement is hereby modified as follows:

  1. Revise Article I - DEFINITIONS as follows:

         The following new Paragraphs are added:

         "1.8 "Document Centre Image Retriever" shall mean the link agent
software as described in the Agreement.

         1.9 "Bundled" shall mean the integrated system consisting of certain
Software specified in Attachment I combined with certain Xerox Products
described in Attachment II. The integration may occur at the time of
distribution of such Xerox Product or at later date.

         1.10 "Embedded" shall mean the integration of certain Software
specified in Attachment I with certain Xerox Products described in Attachment
VII. The integration will occur prior to the distribution of such Xerox
Product."

         The following Paragraph is revised and replaced as follows:

         "1.4 "Xerox Products" shall mean the products described in Attachment
II or the products described in Attachment VII."

  2. Replace Paragraphs 2.1 and 2.2 as follows:

     "2.1     Gold Disk. ScanSoft shall provide to Xerox a master copy of the
              Software, including Documentation on disk (the "Gold Disk"). A
              Gold Disk (English and French), including Documentation, shall be
              delivered by ScanSoft to Xerox on or about February 11, 2000
              including TextBridge Pro 9.x Business Edition, PaperPort Deluxe
              6.x, Document Centre Image Retriever, and Installer software and
              associated Documentation. A subsequent Gold Disk (English, French,
              Italian, Spanish, German, and Brazilian Portuguese) including
              TextBridge Pro 9.x Business Edition, PaperPort Deluxe 6.x,
              Document Centre Image Retriever, and Installer software and
              associated Documentation shall be delivered by ScanSoft to Xerox
              on or about March 26, 2000. ScanSoft shall insure references to
              the link agent software are updated to Document Centre Image
              Retriever. Licensing of such Software shall be pursuant to the
              terms of Section 6.0.

         (i)  Within a mutually agreed timeframe of ScanSoft's deployment of
              PaperPort Deluxe 7.x to retail markets, ScanSoft shall deliver to
              Xerox an updated Gold Disk (English and French), including
              Documentation, with PaperPort Deluxe 7.x Software. A subsequent
              Gold Disk (English, French, Italian, Spanish, German, and
              Brazilian Portuguese) including PaperPort Deluxe 7.x, and
              associated Documentation shall be delivered by ScanSoft to Xerox
              within a time frame mutually agreed by the parties. Licensing of
              such Software shall be pursuant to Section 6.0.

        (ii)  An additional Gold Disk (English and French), including
              Documentation, shall be delivered by ScanSoft to Xerox on or about
              February 11, 2000 including TextBridge Pro 9.x and associated
              Documentation. A subsequent Gold Disk (English, French, Italian,
              Spanish, German, and Brazilian Portuguese) including TextBridge
              Pro 9.x and associated Documentation shall be delivered by

Confidential                          24
<PAGE>   25
                                                    SCANSOFT GOLD DISK AGREEMENT

              ScanSoft to Xerox on or about March 26, 2000. Licensing of such
              Software shall be pursuant to Section 6.0.

    2.2       End User/ScanSoft Agreements. In the event that an end user
              requires additional licenses beyond the 25 or 50 user licenses
              described in Attachment I, Xerox may provide the end user with
              additional licenses which shall be distributed in blocks of 25 at
              the royalty rates shown in Attachment I. In the event that an end
              user requires more than 300 licenses, the parties agree to
              negotiate in good faith a separate agreement and special pricing
              terms. In the event that an end user requires additional user
              licenses in increments other than 25 (i.e. 26-49 user licenses,
              51-99 user licenses etc.), the end user shall seek such licenses
              directly from ScanSoft. Xerox need not be a party to such
              additional licenses and shall have no liability or responsibility
              therefor. [**]

  3. Revise Section 4.0 - Support and Documentation by adding the following new
     paragraph:

     "4.6     In addition to training previously provided, ScanSoft agrees to
              offer the training as described in Paragraph 4.4 above for
              Software items 6-10 in Attachment I."

  4. Add and incorporate Attachment VII to the Agreement as attached hereto.

  5. Revise Paragraph 6.1 and 6.2 as follows:
     "6.1     License Grant. ScanSoft hereby grants to Xerox and Xerox
              Affiliates, under ScanSoft's applicable patents, copyrights, and
              other intellectual property rights, a nonexclusive, worldwide
              right and license to use, market, maintain, reproduce [**],
              distribute (acting directly or indirectly through their authorized
              agents, resellers and concessionaires), prepare, display, lease,
              and [**] the Software [**], and Documentation [**] ScanSoft grants
              to Xerox and Xerox Affiliates the [**] right and license to
              reproduce, distribute (acting directly or indirectly through their
              authorized agents, resellers and concessionaires) all or any part
              of such Documentation and materials. ScanSoft further grants Xerox
              the right to create and/or modify any or all parts of
              Documentation and such materials, [**] of such Documentation and
              materials.

      6.2     Each copy of the Software Bundled with Xerox Products shall be
              distributed with (1) end user documentation and (2) an end user
              license agreement."

  6. Attachment IV to the Agreement is amended by adding the attached Metropolis
     Deluxe Functional Specification as Attachment IVa.

  7. Attachment I to the Agreement is deleted in its entirety and replaced with
     the Attachment I to this Amendment No. 1.

  8. ScanSoft acknowledges that Xerox is the owner of all rights, title and
     interest in and to the Document Centre(R) and the Document Centre Image
     Retriever(TM) trademarks; the several United States Patent and
     Trademark Office and foreign registrations and applications therefor; and
     the goodwill associated therewith. ScanSoft shall not claim any rights of
     ownership with respect to the symbols, brands, or trademarks of Xerox.
     During the term of this Agreement, Xerox shall permit ScanSoft to use the
     Document Centre Image Retriever(TM) trademark solely in connection with
     the license of its Document Center Image Retriever software product,

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          25
<PAGE>   26
                                                    SCANSOFT GOLD DISK AGREEMENT

  listed in Attachment I, to Xerox, and for no other purpose.. ScanSoft shall
  apply said Trademark only to the Document Center Image Retriever software
  product as described in the Agreement, as amended, and the packaging thereof,
  if any. Xerox may request in writing, at any time, that a trademark notice
  acceptable to Xerox be used in relation to the sale of the Document Center
  Image Retriever software product and ScanSoft shall comply with Xerox'
  reasonable requirements regarding design, layout, format, and trademark
  attribution. ScanSoft shall provide to Xerox, for Xerox' approval, samples of
  all literature, packages, labels and labeling containing said Trademark prior
  to use. ScanSoft agrees that any and all rights that may be acquired by the
  use of said Trademark shall inure to the sole benefit of Xerox. The benefit
  granted herein shall be personal to ScanSoft. ScanSoft agrees to abide by the
  terms set forth herein and further agrees it shall not use said Trademark or
  any other Xerox owned trademark (excluding any and all marks previously
  assigned by Xerox to ScanSoft which are currently registered in Xerox' name
  with the United States Patent and Trademark office) with or for any third
  party, without the prior written consent of Xerox.

  9. Except as set forth herein, the terms and conditions of the Agreement shall
     remain in full force and effect.

IN WITNESS WHEREOF, the parties have executed this Amendment No. 1 on the dates
shown below.

SCANSOFT, INC.                            XEROX CORPORATION

By:                                       By:
           ---------------------------               ---------------------------
Name:                                     Name:
           ---------------------------               ---------------------------
Title:                                    Title:
           ---------------------------               ---------------------------
Date:                                     Date:
           ---------------------------               ---------------------------

Address:   9 Centennial Drive             Address:   200 Canal View
           ---------------------------               ---------------------------
           Peabody, MA  01960                        Rochester, NY 14623
           ---------------------------               ---------------------------
           USA                                       USA
           ---------------------------               ---------------------------

Phone:     978-977-2000                   Phone:
           ---------------------------               ---------------------------
Fax:       978-977-2425                   Fax:
           ---------------------------               ---------------------------

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<PAGE>   27
                                                    SCANSOFT GOLD DISK AGREEMENT

                                  ATTACHMENT I

ScanSoft products 1-11 shall be collectively referred to as Software.

<TABLE>
<CAPTION>
ITEM   SCANSOFT PRODUCT                                                                       ROYALTY
                                                                                 ------------------------------------
                                                                                 25 User Licenses    50 User Licenses
                                                                                 ----------------    ----------------
<S>   <C>                                                                        <C>                 <C>
1     TextBridge Pro 8.x
                          Bundled User Licenses:                                       [**]                [**]
                          Bundled Server Licenses:
                          (1 Server License per 25 User Licenses)                      [**]                [**]

2     PaperPort LE 6.x
                          Bundled User Licenses:                                       [**]                [**]

3     Document Centre Image Retriever
      (ref. Attachment IV Standard Edition, section 5.0)                               [**]                [**]

4     Installer
      (ref. Attachment IV Standard Edition, section 5.0)                               [**]                [**]
      Bundled standard kit:  Items 1-4                                                 [**](1)             [**](1)

5     Upgrade from TextBridge 98 to TextBridge Pro 8.x 25
                          Bundled User Licenses and 1Bundled
                          Server License:                                           See Below(3)
      Upgrade from PaperPort 4.04 to PaperPort LE 6.x
                          25 Bundled User Licenses
      Bundled standard upgrade kit:  Items 3-5
                                                                                    See Below(3)
6     TextBridge Pro 9.x Business Edition
                          Bundled User Licenses:                                       [**]
                          Bundled Server Licenses:
                          (1 Server License per 25 User                                [**]
                          Licenses)

7     PaperPort Deluxe 6.x/7.x
                          Bundled User Licenses:                                       [**]

8     Document Centre Image Retriever
      (ref. Attachment IVa Deluxe Edition, section 4.0)                                [**]

9     Installer
      (ref. Attachment IVa Deluxe Edition, section 5.0)                                [**]
      Bundled deluxe kit:  Items 6-9                                                  $[**](2)

10    Upgrade from Bundled standard kit (Items 1-4) to
      Bundled deluxe kit (Items 6-9)                                                   [**]
      Bundled deluxe upgrade kit: Items 8-10                                           [**](2)

11    TextBridge Pro 9.x                                                               [**]
                          Embedded Server Licenses:                              (Embedded server
                                                                                 license only, no
                                                                                  user licenses)
</TABLE>

1. The Individual User License Royalty for Software items 1 and 2 shall be
reduced to [**] and [**] respectively after Xerox has paid a total of [**] in
royalties and fees under this Agreement.

2. The Individual User License Royalty for Software items 6 and 7 above shall be
reduced to [**] and [**] respectively and the Individual User License Royalty
for Software item 10 above shall be reduced to [**] after Xerox has paid a total
of [**] in royalties and fees under this Amendment No. 1.

3. The royalty for item number five above shall be a flat fee of [**], which was
previously paid by Xerox under the Agreement.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          27
<PAGE>   28
                                                    SCANSOFT GOLD DISK AGREEMENT

LICENSE FEE

Xerox previously paid ScanSoft a one-time non-refundable license fee of [**],
under the Agreement.

ROYALTY CALCULATION

Class A Xerox Products are the Xerox Products described in Attachment II which
are marketed at 20-40 pages per minute. Class B Xerox Products are the Xerox
Products described in Attachment II which are marketed at 40+ pages per minute.
For royalty calculation purposes, Xerox geographies are defined as United States
(US), Xerox Canada, Inc. (XCI), Xerox Business Services (XBS), European Sales
Group (ESG), and Developing Markets Organization (DMO).

         Bundled Standard Kit (items 1-4 above):

         Beginning January 1, 2000 Xerox shall pay the applicable royalty for
         the [**] of the [**] of Software licensed to third parties which shall
         be calculated by [**] by third parties in conjunction with [**] of the
         Xerox Product from the [**] of Software [**] during such period.
         Royalties accrue upon complete installation of the [**] Software at a
         customer's site. If Xerox can not report the actual number of units of
         [**] Software licensed to third parties in a particular geography, [**]
         in the particular geography. For purposes of this calculation,
         installation of each Class A and Class B Xerox Product shall correspond
         to 25 and 50 individual user licenses of Software items 1-4,
         respectively.

         Bundled Deluxe Kit (items 6-9 above):

         As of the Effective Date of this Amendment, Xerox shall pay the
         applicable royalty for the [**] of the [**] of Software licensed to
         third parties which shall be calculated by [**] by third parties in
         conjunction with the [**] of the Xerox Product from the [**] of
         Software [**] during such period. Royalties accrue upon complete
         installation of the [**] Software at a customer's site. If Xerox can
         not report the actual number of units of [**] Software licensed to
         third parties in a particular geography, [**]. This percentage shall be
         reviewed and agreed by the parties on or about April 2001, with any
         change effective June 01, 2001. For purposes of this calculation, [**]
         shall mean the total [**] of [**] Software units licensed to [**] by
         Xerox and [**] of Xerox Product [**], including both Class A and Class
         B Xerox Product. For purposes of this calculation, installation of each
         Class A and Class B Xerox Product shall correspond to 25 individual
         user licenses of Software items 6-9, respectively.

         Bundled Deluxe Upgrade Kit (item 10 above):

         As of the Effective Date of this Amendment, Xerox shall pay the
         applicable royalty for the [**] of the [**] installations of Software
         licensed to third parties which shall be calculated by [**] by third
         parties in conjunction with the [**] of the Xerox Product from the [**]
         of Software [**] during such period. Royalties accrue upon complete
         installation of the [**] Software at a customer's site. If Xerox can
         not report the actual number of units of [**] Software licensed to
         third parties in a particular geography, [**]. This percentage shall be
         reviewed and agreed by the parties on or about April 2001, with any
         change effective June 01, 2001. For purposes of this calculation, [**]
         shall mean the total [**] of [**] Software units licensed to [**] by
         Xerox and [**] of Xerox Product [**], including both Class A and Class
         B Xerox Product. For purposes of this calculation, installation of each
         Class A and Class B Xerox Product shall correspond to 25 individual
         user licenses of Software item 10.

         Embedded TextBridge Pro 9.x Server License for Flowport (item 11
         above):

         As of the Effective Date of this Amendment, Xerox shall pay the
         applicable royalty for the [**] of the [**] installations of Software
         licensed to third parties which shall be calculated by [**] by third
         parties in conjunction with the [**] of the Xerox Flowport solution
         from the total number of units of Software [**] during such period.
         Royalties accrue upon complete installation of the [**] Xerox Product,
         as described in Attachment VII, at a customer's site.

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

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<PAGE>   29
                                                    SCANSOFT GOLD DISK AGREEMENT

PRIOR AGREEMENTS

Effective October 1, 1999, the royalty rate, calculation, and payment for the
Bundled Solution License Fee for TextBridge Pro '98, as agreed between the
parties in the prior agreement executed on or about March 25, 1998, reference
article 3.0 was superceded and nullified by this Agreement. Also, effective
October 1, 1999, the royalty rate, calculation, and payment for Visioneer
PaperPort 4.04 software, as agreed between Visioneer, Inc. and Xerox Corporation
executed on or about November 15, 1996, reference article 6.0, for which
ScanSoft assumed all rights and liabilities on March 2, 1999, was superceded and
nullified by this Agreement.

The royalties listed above are based on the following ScanSoft product pricing:

<TABLE>
<CAPTION>
SCANSOFT PRODUCT                          Price per Individual User License          Price per Server License
<S>                                       <C>                                        <C>
TextBridge Pro 8.x                                     [**]                                    [**]
PaperPort LE 6.x                                       [**]                                    [**]
Document Centre Image Retriever                        [**]                                    [**]
Installer                                              [**]                                    [**]
TextBridge Pro 9.x Business Edition                    [**]                                    [**]
PaperPort Deluxe 6.x/7.x                               [**]                                    [**]
Bundled Deluxe Upgrade Kit                             [**]                                    [**]
TextBridge Pro 9.x for Flowport                        [**]                                    [**]
</TABLE>

** Certain information on this page has been omitted and filed separately with
the Securities and Exchange Commission. Confidential treatment has been
requested with respect to the omitted portions.

Confidential                          29

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