Document:

EX-10.1

 Exhibit 10.1 

NCINO, INC. 
 2014
OMNIBUS STOCK OWNERSHIP AND 
 LONG TERM INCENTIVE PLAN 

THIS 2014 OMNIBUS STOCK OWNERSHIP AND LONG TERM INCENTIVE PLAN (the “Plan”) of nCino, Inc. (the “Company”), a Delaware corporation with
its principal office in New Hanover County, North Carolina sets forth the terms and conditions under which Incentive Stock Options, Non-Qualified Stock Options, Restricted Stock, Stock Appreciation Rights, and/or Units may be granted from time to
time to Eligible Employees, Participants and Directors, subject to the following provisions: 
 ARTICLE I 

DEFINITIONS 
 The following terms shall
have the meanings set forth below. Additional terms defined in this Plan shall have the meanings ascribed to them when first used herein. 

Annual Vesting Amount. With respect to any calendar year, the aggregate fair market value of stock subject to ISOs that are
first exercisable during such calendar year for any Optionee, which may not exceed $100,000. The aggregate fair market value of stock with respect to which ISOs are first exercisable during any calendar year shall be determined by taking into
account all ISOs granted to such person under all incentive stock options plans of the Company or of any Subsidiary. 
 Base
Value. The Fair Market Value of a share of Common Stock on the date of issuance of a SAR. 
 Board. The Board of
Directors of nCino, Inc. 
 Change in Control Transaction. Any transaction that would be deemed a “change in control
event” pursuant to Section 409A of the Code. 
 Code. The Internal Revenue Code of 1986, as amended, together with
the rules and regulations promulgated thereunder. 
 Committee. The Compensation Committee of the Board. 

Common Stock. The Common Stock of the Company, par value $0.001 per share. 

Company. nCino, Inc. 

Death. The date of death of an individual who has received Rights as established by the relevant death certificate. 

Director. A member of the Board or a member of the Board of Directors of any Subsidiary. 

 Disability. The date on which an individual who has received Rights becomes
permanently and totally disabled within the meaning of Section 22(e)(3) of the Code, which shall be determined by the Committee on the basis of such medical or other evidence as it may reasonably require or deem appropriate. 

Distribution Date. March 15th in the year of distribution of a Retained Unit in cash or Stock under Article V (or the first
business day thereafter), except that in the case of special distributions, the Distribution Date shall be the first business day of the month in which the Committee determines the amount and form of the distribution. 

Dividend Equivalent Credit. An amount equal to the dividend payable on one share of Common Stock determined and credited on the
dividend payment date to each Unit Recipient’s account for each Unit which has been awarded to the Unit Recipient and not converted to a Retained Unit or canceled. 

Dividend Equivalent Unit. A Unit awarded pursuant to a Dividend Equivalent Credit. 

Effective Date. The date as of which this Plan is effective, which shall be the date it is adopted by the Board. 

Eligible Employees. Those individuals who meet the following eligibility requirements: 

 

	 	i.	 Such individual must be a full time employee of the Company or a Subsidiary. For this purpose, an individual
shall be considered to be an “employee” only if there exists between the Company or a Subsidiary and the individual the legal and bona fide relationship of employer and employee. In determining whether such relationship exists, the
regulations of the United States Treasury Department relating to the determination of such relationship for the purpose of collection of income tax at the source on wages shall be applied. 

 

	 	ii.	 Such individual is identified by the Committee as an employee who is in a position to contribute to the
long-term success of the Company. 

  

	 	iii.	 If the Registration shall not have occurred, such individual must have such knowledge and experience in
financial and business matters that he or she is capable of evaluating the merits and risks of the investment involved in the receipt and/or exercise of a Right. 

 

	 	iv.	 Such individual, being otherwise an Eligible Employee under the foregoing items, shall have been selected by
the Committee as a person to whom a Right or Rights shall be granted under the Plan. 

 Exercise Price. The
price at which an Option may be exercised. 

 Fair Market Value. With respect to the Company’s Common Stock, the market
price per share of such Common Stock determined by the Committee, consistent with the requirements of Section 422 of the Code and to the extent consistent therewith, as follows, as of the date specified in the context within which such term is
used: 
  

	 	i.	 if the Common Stock was traded on a stock exchange on the date as of which such determination is made, then the
Fair Market Value will be equal to the closing price reported by the applicable composite-transactions report for such date; 

  

	 	ii.	 if on the date as of which such determination is made, quotations for the Common Stock are regularly listed on
the NASDAQ system or another comparable system, the fair market value of a share of Common Stock shall be deemed to be equal to the closing price for the Common Stock quoted on such system for the trading date as of the date as of which such
determination is made; and if a closing price is not available for such date, then the fair market value shall be equal to the closing price on the most recent trading day for which such a price is available; 

 

	 	iii.	 if no such quotations are available, the fair market value of a share of Common Stock shall be deemed to be the
average of the closing bid and asked prices furnished by a professional securities dealer making a market in such shares, as selected by the Committee, for the trading date first preceding the date as of which such determination is made; and

  

	 	iv.	 if the Committee determines that the price as determined above does not represent the fair market value of a
share of Common Stock, the Committee may then consider such other factors as it deems appropriate and then fix the fair market value for the purposes of this Plan. In such case, the Committee shall maintain a written record of its method of
determining Fair Market Value. 

 Holder. An individual granted Rights to Restricted Stock. 

ISO. An “incentive stock option” as defined in Section 422 of the Code. 

Just Cause Termination means means: 
  

	 	i.	 with respect to the Company or any Subsidiary which employs the recipient of any Rights under the Plan or for
which such recipient primarily performs services, the commission by the recipient of an act of fraud, embezzlement, theft or proven dishonesty, or any other illegal act or practice (whether or not resulting in criminal prosecution or conviction), or
any act or practice which the Administrator shall, in good faith, deem to have resulted in the recipient’s becoming unbondable under the Company’s or the Subsidiary’s fidelity bond; 

	 	ii.	 the willful engaging by the recipient in misconduct which is deemed by the Administrator, in good faith, to be
materially injurious to the Company or any Subsidiary, monetarily or otherwise, including, but not limited to, improperly disclosing trade secrets or other confidential or sensitive business information and data about the Company or any subsidiaries
and competing with the Company or its subsidiaries, or soliciting employees, consultants or customers of the Company in violation of law or any employment or other agreement to which the recipient is a party; or 

 

	 	iii.	 the willful and continued failure or habitual neglect by the recipient to perform his or her duties with the
Company or the Subsidiary substantially in accordance with the operating and personnel policies and procedures of the Company or the Subsidiary generally applicable to all their employees. For purposes of this Plan, no act or failure to act by the
recipient shall be deemed to be “willful” unless done or omitted to be done by the recipient not in good faith and without reasonable belief that the recipient’s action or omission was in the best interest of the Company and/or the
Subsidiary. Notwithstanding the foregoing, if the recipient has entered into an employment agreement that is binding as of the date of employment termination, and if such employment agreement defines “Cause,” then the definition of
“Cause” in such agreement shall apply to the recipient in this Plan. “Cause” under either (i), (ii) or (iii) shall be determined by the Administrator. 

NASDAQ. National Association of Securities Dealers Automated Quotation System. 

Non-Qualified Option. Any Option granted under Article III hereof whether designated by the Committee as a Non-Qualified Option
or otherwise, other than an Option designated by the Committee as an ISO, or any Option so designated but which, for any reason, fails to qualify as an ISO pursuant to Section 422 of the Code and the rules and regulations thereunder. 

Option Agreement. The agreement between the Company and an Optionee with respect to Options granted to such Optionee, including
such terms and provisions as are necessary or appropriate under Article III. 
 Optionee. An individual granted an Option
under Article III. 
 Option Period. The period ending on the expiration date of each Option, which shall not exceed 10 years
from the date of grant of the Option. 
 Options. ISOs and Non-Qualified Options are collectively referred to herein as
“Options;” provided, however, whenever reference is specifically made only to ISOs or Non- Qualified Options, such reference shall be deemed to be made to the exclusion of the other. 

Participant. Any officer, employee, Director or independent contractor of the Company who has been selected by the Committee to
receive a grant of Rights under this Plan. 
 Performance Period. A period of two or more years during which certain criteria
must be met in order for Units to be converted into Retained Units. 

 Plan Pool. A total of 2,474,095 shares of authorized, but unissued, shares of
Common Stock, as adjusted pursuant to Section 2.3(b), which shall be available as Stock under this Plan. 
 Registration.
The registration by the Company of this Plan, the offering of Rights under this Plan, the offering of Stock under this Plan, and/or the Stock acquirable under this Plan under the 1933 Act and applicable state “Blue Sky” and securities
laws. 
 Retained Units. Units which Unit Recipients receive based upon the satisfaction of performance goals during a
Performance Period. 
 Restricted Stock. The Stock that a Holder shall be awarded with restrictions when, as, in the amounts
and with the restrictions described in Article IV. 
 Restricted Stock Grant Agreement. The agreement between the Company and
a Holder with respect to Rights to Restricted Stock, including such terms and provisions as are necessary or appropriate under Article IV. 

Retirement. “Retirement” shall mean: 
  

	 	i.	 the termination of an Eligible Employee’s employment under conditions which would constitute “normal
retirement” or “early retirement” under any tax qualified retirement plan maintained by the Company or a Subsidiary, or 

  

	 	ii.	 termination of employment after attaining age 65 (except in the case of a Just Cause Termination), or

  

	 	iii.	 termination of service as a Director, at the election of the Director, at any time after not less than five
(5) years of service as a member of the board of directors. 

 Rights. The rights to exercise, purchase
or receive the Options, Restricted Stock, Units and SARs described herein. 
 Rights Agreement. An Option Agreement, a
Restricted Stock Grant Agreement, a Unit Agreement or a SAR Agreement. 
 SAR. The Right of a SAR Recipient to receive cash
when, as and in the amounts described in Article VI. 
 SAR Agreement. The agreement between the Company and a SAR Recipient
with respect to the SAR awarded to the SAR Recipient, including such terms and conditions as are necessary or appropriate under Article VI. 

SAR Exercise Date. The date notice is received by the Company that a SAR is being exercised. 

 SAR Period. The period ending on the expiration date or dates of each SAR,
which date shall be not later than ten (10) years after the date such SAR is granted. 
 SAR Recipient. An individual to
whom SARs are granted. 
 SAR Vesting Period. The period or periods of time within which each SAR or portion thereof will
first become exercisable. SEC. The United States Securities and Exchange Commission. 
 Stock. The shares of Common
Stock in the Plan Pool available for issuance pursuant to the valid exercise of a Right or on which the cash value of a Right is to be based. 

Subsidiary. Any direct or indirect subsidiary entity of the Company. 

Tax Withholding Liability. All federal and state income taxes, social security tax, and any other taxes applicable to the
compensation income arising from the transaction required by applicable law to be withheld by the Company. 
 Transfer. The
sale, assignment, transfer, conveyance, pledge, hypothecation, encumbrance, loan, gift, attachment, levy upon, assignment for the benefit of creditors, by operation of law (by will or descent and distribution), transfer by a qualified domestic
relations order, a property settlement or maintenance agreement, transfer by result of the bankruptcy laws or otherwise of a share of Stock or of a Right. 

Units. The Right of a Unit Recipient to receive a combination of cash and Stock when, as and in the amounts described in
Article V. 
 Unit Agreement. The agreement between the Company and Unit Recipient with respect to the award of Units to
the Unit Recipient, including such terms and conditions as are necessary or appropriate under Article V. 
 Unit Recipient. An
individual granted a Unit. 
 Vesting Period. The period or periods of time within which each Option or portion thereof will
first become exercisable. 
 1933 Act. The Securities Act of 1933, as amended, together with the rules and regulations
promulgated thereunder. 
 1934 Act. The Securities Exchange Act of 1934, as amended, together with the rules and regulations
promulgated thereunder. 

 ARTICLE II 

GENERAL 
 Section 2.1.
Purpose. 
 The purposes of this Plan are to encourage and motivate Participants to contribute to the successful performance of the Company and any
Subsidiary of the Company and to promote the growth of the market value of the Company’s Common Stock; to achieve a unity of purpose between such Participants and shareholders by providing ownership opportunities, and, when viewed in
conjunction with potential benefit plans for members of the Board and the Board of Directors of any Subsidiary, to achieve a unity of purpose between such persons in the achievement of the Company’s primary long term performance objectives; and
to retain such employees by rewarding them with potentially tax-advantageous future compensation. These objectives will be promoted through the granting of Rights to designated Participants pursuant to the terms of this Plan. 

Section 2.2. Administration. 

(a) The Plan shall be administered by the Committee. The Committee may designate any officers or employees of the Company or any Subsidiary to
assist in the administration of the Plan, to execute documents on behalf of the Committee and to perform such other ministerial duties as may be delegated to them by the Committee. 

(b) Subject to the provisions of the Plan, the determinations and the interpretation and construction of any provision of the Plan by the
Committee shall be final and conclusive upon persons affected thereby. By way of illustration and not of limitation, the Committee shall have the discretion: 

(i) to construe and interpret the Plan and all Rights granted hereunder and to determine the terms and provisions (and amendments thereof) of
the Rights granted under the Plan (which need not be identical); 
 (ii) to define the terms used in the Plan and in the Rights granted
hereunder; 
 (iii) to prescribe, amend and rescind the rules, regulations and policies relating to the Plan; 

(iv) to determine the Participants to whom and the time or times at which such Rights shall be granted, the number of shares of Stock, as and
when applicable, to be subject to each Right, the exercise price or, other relevant purchase price or value pertaining to a Right, and the determination of leaves of absence which may be granted to Eligible Employees without constituting a
termination of their employment for the purposes of the Plan; and 
 (v) to make all other determinations and interpretations necessary or
advisable for the administration of the Plan. 

 (c) It shall be in the discretion of the Committee to grant Options to purchase shares of
Stock to Eligible Employees which qualify as ISOs under the Code. Any Options granted which fail to satisfy the requirements for ISOs shall become Non-Qualified Options. 

(d) The Company has no present intention to effect the Registration. Until such time as the Registration shall occur, the Committee shall be
responsible for supplying the recipient of a Right and/or shares of Stock in connection therewith with such information about the Company as is contemplated by the federal and state securities laws in connection with exemptions from the registration
requirements of such laws, as well as providing the recipient of a Right with the opportunity to ask questions and receive answers concerning the Company and the terms and conditions of the Rights granted under this Plan. In addition, if the
Registration has not occurred, the Committee shall be responsible for determining the maximum number of Participants and the suitability of particular persons to be Participants in order to comply with applicable federal and state securities
statutes and regulations governing such exemptions. In the event that the Company effects the Registration, the Company shall make available to Participants receiving Rights and/or shares of Stock in connection therewith all disclosure documents
required under applicable federal and state laws. 
 (e) In determining the Participants to whom Rights may be granted and the number of
shares of Stock to be covered by each Right, the Committee shall take into account the nature of the services rendered by such Participants, their present and potential contributions to the success of the Company and/or a Subsidiary and such other
factors as the Committee shall deem relevant. A Participant who has been granted a Right under this Plan may be granted an additional Right or Rights under this Plan if the Committee shall so determine. If pursuant to the terms of this Plan, or
otherwise in connection with this Plan, it is necessary that the percentage of stock ownership of an Eligible Employee be determined, the ownership attribution provisions set forth in Section 424(d) of the Code shall be controlling. 

(f) The granting of Rights pursuant to this Plan is in the exclusive discretion of the Committee, and until the Committee acts, no individual
shall have any rights under this Plan. The terms of this Plan shall be interpreted in accordance with this intent. 
 Section 2.3. Stock
Available For Rights. 
 (a) Shares of the Stock shall be subject to, or underlying, grants of Options, Restricted Stock, SARs and
Units under this Plan. The total number of shares of Stock for which, or with respect to which, Rights may be granted (including the number of shares of Stock in respect of which SARs and Units may be granted) under this Plan shall be those
designated in the Plan Pool. In the event that a Right granted under this Plan to any Participant expires or is terminated unexercised as to any shares of Stock covered thereby, such shares thereafter shall be deemed available in the Plan Pool for
the granting of Rights under this Plan; provided, however, if the expiration or termination date of a Right is beyond the term of existence of this Plan as described in Section 7.3, then any shares of Stock covered by unexercised or terminated
Rights shall not reactivate the existence of this Plan and therefore shall not be available for additional grants of Rights under this Plan. 

 (b) In the event the outstanding shares of Common Stock are increased, decreased, changed
into or exchanged for a different number or kind of securities as a result of a stock split, reverse stock split, stock dividend, recapitalization, merger, share exchange acquisition, combination or reclassification, appropriate proportionate
adjustments will be made in: (i) the aggregate number and/or kind of shares of Stock in the Plan Pool that may be issued pursuant to the exercise of, or that are underlying, Rights granted hereunder; (ii) the exercise or other purchase
price or value pertaining to, and the number and/or kind of shares of Stock called for with respect to, or underlying, each outstanding Right granted hereunder; and (iii) other rights and matters determined on a per share basis under this Plan
or any Rights Agreement. Any such adjustments will be made only by the Committee and when so approved will be effective, conclusive and binding for all purposes with respect to this Plan and all Rights then outstanding. No such adjustments will be
required by reason of (i) the issuance or sale by the Company for cash of additional shares of its Common Stock or securities convertible into or exchangeable for shares of its Common Stock, or (ii) the issuance of shares of Common Stock
in exchange for shares of the capital stock of any corporation, financial institution or other entity acquired by the Company or any Subsidiary in connection therewith. 

(c) The grant of a Right pursuant to this Plan shall not affect in any way the right or power of the Company to make adjustments,
reclassifications, reorganizations or changes of its capital or business structure or to merge or to consolidate or to dissolve, liquidate or sell, or transfer all or any part of its business or assets. 

(d) No fractional shares of Stock shall be issued under this Plan for any adjustment under Section 2.3(b). 

Section 2.4. Severable Provisions. 
 The
Company intends that the provisions of each of Articles III, IV, V and VI, in each case together with Articles I, II and VII, shall each be deemed to be effective on an independent basis, and that if one or more of such Articles, or the operative
provisions thereof, shall be deemed invalid, void or voidable, the remainder of such Articles shall continue in full force and effect. 

 ARTICLE III 

OPTIONS 
 Section 3.1. Grant of
Options. 
 (a) The Company may grant Options to Participants as provided in this Article III, provided however that no Participant
shall be granted in excess of 40% of the Plan Pool. Options will be deemed granted pursuant to this Article III only upon (i) authorization by the Committee, and (ii) the execution and delivery of an Option Agreement by the Optionee and a
duly authorized officer of the Company. The aggregate number of shares of Stock potentially acquirable under all Options granted shall not exceed the total number of shares of Stock remaining in the Plan Pool, less all shares of Stock potentially
acquired under, or underlying, all other Rights outstanding under this Plan. 
 (b) The Committee shall designate Options at the time a grant
is authorized as either ISOs or Non-Qualified Options. ISOs may only be granted to Eligible Employees. In accordance with Section 422(d) of the Code, the aggregate Fair Market Value (determined as of the date an ISO is granted) of the shares of
Stock as to which an ISO may first become exercisable by an Optionee in a particular calendar year may not exceed the Annual Vesting Amount. If an Optionee is granted Options in excess of the Annual Vesting Amount, or if such Options otherwise
become exercisable with respect to a number of shares of Stock which would exceed the Annual Vesting Amount, such excess Options shall be Non-Qualified Options. 

Section 3.2. Exercise Price. 
 The initial
Exercise Price of each Option granted under this Plan shall be determined by the Committee in its discretion; provided, however, that the Exercise Price of an ISO shall not be less than (i) the Fair Market Value of the Common Stock on the date
of grant of the Option, in the case of any Eligible Employee who does not own stock possessing more than ten percent (10%) of the total combined voting power of all classes of the capital stock of the Company (within the meaning of
Section 422(b)(6) of the Code), or (ii) one hundred and ten percent (110%) of such Fair Market Value in the case of any Eligible Employee who owns stock in excess of such amount. 

Section 3.3. Terms and Conditions of Options. 

(a) All Options must be granted within ten (10) years of the Effective Date. 

(b) The Committee may grant ISOs and Non-Qualified Options, either separately or jointly, to an Eligible Employee. Participants who are not
also Eligible Employees are only eligible to be granted Non-Qualified Options by the Committee. 
 (c) Each grant of Options shall be
evidenced by an Option Agreement in form and substance satisfactory to the Committee in its discretion, consistent with the provisions of this Article III. 

 (d) Nothing contained in this Article III, any Option Agreement or in any other agreement
executed in connection with the granting of an Option to an Eligible Employee under this Article III will confer upon any Optionee any right with respect to the continuation of his or her status as an employee of the Company or any Subsidiary. 

(e) Except as otherwise provided herein, each Option Agreement may specify the Vesting Period, if any, with respect to the total number of
shares of Stock acquirable thereunder. Such Vesting Periods will be fixed by the Committee in its discretion, and may be accelerated or shortened by the Committee in its discretion. 

(f) Not less than one (1) share of Stock may be purchased at any one time through the exercise of an Option. 

(g) An Optionee shall have no rights as a shareholder of the Company with respect to any shares of Stock covered by Options granted to the
Optionee until payment in full of the Exercise Price by such Optionee for the shares being purchased. No adjustment shall be made for dividends (ordinary or extraordinary, whether in cash, securities or other property) or distributions or other
rights for which the record date is prior to the date such Stock is fully paid for, except as provided in Section 2.3(b) hereof. 

Section 3.4. Exercise of Options. 

(a) An Optionee must be a Participant at all times from the date of grant until the exercise of the Options granted, except as otherwise
provided in Section 3.5. 
 (b) An Option may be exercised to the extent exercisable (i) by giving written notice of exercise to
the Committee, specifying the number of full shares of Stock to be purchased and, if applicable, accompanied by full payment of the Exercise Price thereof and the amount of the Tax Withholding Liability pursuant to Section 3.4(c) below; and
(ii) by giving assurances satisfactory to the Company that the shares of Stock to be purchased upon such exercise are being purchased for investment and not with a view to resale in connection with any distribution of such shares in violation
of the 1933 Act; provided, however, that in the event the prior occurrence of the Registration or in the event resale of such Stock without such Registration would otherwise be permissible, this second condition will be inoperative if, in the
opinion of counsel for the Company, such condition is not required under the 1933 Act or any other applicable law, regulation or rule of any governmental agency. 

(c) As a condition to the issuance of the shares of Stock upon full or partial exercise of a Non-Qualified Option, the Optionee will pay to the
Company in cash, or in such other form as the Committee may determine in its discretion, the amount of the Company’s Tax Withholding Liability required in connection with such exercise. 

 (d) The Exercise Price of an Option shall be payable to the Company (i) in United
States dollars, in cash or by check, or money order payable to the order of the Company, or (ii) at the discretion of the Committee, through the delivery of shares of the Stock owned by the Optionee (including, if the Committee so permits, a
portion of the shares of Stock as to which the Option is then being exercised) with a Fair Market Value as of the date of delivery equal to the Exercise Price, or (iii) at the discretion of the Committee, through cashless net exercise, or
(iv) at the discretion of the Committee, by a combination of (i), (ii) and (iii) above. No shares of Stock shall be delivered to the Optionee until arrangements for full payment have been made. 

Section 3.5. Term and Termination of Option. 

(a) The Committee shall determine, and each Option Agreement shall state, the expiration date or dates of each Option, but such expiration date
shall be not later than ten (10) years after the date such Option was granted. In the event an ISO is granted to a 10% shareholder, the expiration date or dates of each Option Period shall be not later than five 

(5) years after the date such Option is granted. The Committee may extend the expiration date or dates of an Option Period of any Non-Qualified
Option after such date was originally set; provided, however such expiration date may not exceed the maximum expiration date described in this Section 3.5(a). 

(b) In the event of the termination of employment of an Optionee either by reason of (i) Just Cause Termination, or (ii) voluntary
separation on the part of such Optionee for a reason other than Retirement or Disability, any Option or Options granted to the Optionee under this Plan, to the extent not previously exercised or surrendered by the Optionee, or expired by their
terms, shall immediately terminate. 
 (c) In the event of the termination of employment of an Optionee as a result of such Optionee’s
Retirement, such Optionee shall have the right to exercise any Option or Options granted to the Optionee under this Plan, to the extent that they have not previously been exercised or surrendered by the Optionee, or expired by their terms, for a
period of three (3) months after the date of retirement, but in no event may any Option be exercised later than the end of the Option Period. Notwithstanding any other provision contained herein, or in any Option Agreement, upon Retirement, any
Option then held by an Optionee shall be exercisable immediately in full. 
 (d) In the event of the termination of employment of an Optionee
by reason of such Optionee’s Disability, such Optionee shall have the right to exercise any Option or Options held by the Optionee, to the extent that they previously have not been exercised or surrendered by the Optionee, or expired by their
terms, notwithstanding any limitations placed on the exercise of such Options by this Plan or an Option Agreement, immediately in full and at any time within twelve (12) months after the last date on which such Optionee provides services as an
officer or an employee of the Company before being disabled, but in no event may any Option be exercised later than the end of the Option Period. 

(e) In the event that an Optionee should die while employed by the Company, or within three (3) months after Retirement, any Option or
Options granted to the Optionee under this Plan and not previously exercised or surrendered by the Optionee, or expired by their terms, shall vest and shall be exercisable, according to their respective terms, by the personal representative of such
Optionee or by any person or persons who acquired such Options by 

 
bequest or inheritance from such Optionee, notwithstanding any limitations placed on the exercise of such Options by this Plan or any Option Agreement, immediately in full and at any time within
twelve (12) months after the Death of such Optionee, but in no event may any Option be exercised later than the end of the Option Period. Any references herein to an Optionee shall be deemed to include any person entitled to exercise an Option
under the terms of this Plan after the Death of such Optionee. 
 Section 3.6. Change in Control Transaction. 

At any time prior to the date of consummation of a Change in Control Transaction, the Committee may, in its absolute discretion and notwithstanding the terms
of any Option Agreement, determine that all or any part of the Options theretofore granted under this Article III shall become immediately exercisable in full and may thereafter be exercised at any time before the date of consummation of the Change
in Control Transaction (except as otherwise provided in Article II hereof, and except to the extent that such acceleration of exercisability would result in an “excess parachute payment” within the meaning of Section 280G of the
Code). 
 Section 3.7. Restrictions On Transfer. 

An Option granted under Article III may not be Transferred except by will or the laws of descent and distribution and, during the lifetime of the Optionee to
whom it was granted, may be exercised only by such Optionee. 
 Section 3.8. Stock Certificates. 

Shares may be evidenced by physical certificates. To the extent that physical certificates are used, any such certificates representing Shares issued pursuant
to the exercise of Options will bear all legends required by law and necessary to effectuate the provisions hereof. The Company may place a “stop transfer” order against Shares until all restrictions and conditions set forth in this
Article III, the applicable Option Agreement, and in the legends referred to in this 
 Section 3.8 have been complied with. 

Section 3.9. Amendment and Discontinuance. 

The Board may at any time amend or terminate the Plan; provided, however, that the Board (unless its actions are approved or ratified by the shareholders of
the Company within twelve months of the date that the Board amends the Plan) may not amend the Plan to: 
 (a) Increase the total number of
shares of Stock issuable pursuant to all Rights under the Plan, except as contemplated in Article 1 or Section 2.3(b) hereof; or 
 (b)
Change the class of employees eligible to receive Incentive Stock Options that may participate in the Plan. 

 No termination, amendment, or modification of the Plan shall affect adversely an Optionee’s rights
under an existing Option Agreement without the consent of the Optionee or his legal representative. 
 ARTICLE IV 

RESTRICTED STOCK GRANTS 

Section 4.1 Grants of Restricted Stock. 

(a) The Company may issue Restricted Stock to Participants as provided in this Article IV. Restricted Stock will be deemed issued only upon
(i) authorization by the Committee, and (ii) the execution and delivery of a Restricted Stock Grant Agreement by the person to whom such Restricted Stock is to be issued and a duly authorized officer of the Company. 

(b) Each issuance of Restricted Stock pursuant to this Article IV will be evidenced by a Restricted Stock Grant Agreement between the Company
and the Holder in form and substance satisfactory to the Committee in its sole discretion, consistent with this Article IV. Each Restricted Stock Grant Agreement will specify the purchase price per share, if any, paid by the Holder for the
Restricted Stock, such amount to be fixed by the Committee. 
 (c) Without limiting the foregoing, each Restricted Stock Grant Agreement
shall set forth the terms and conditions of any forfeiture provisions regarding the Restricted Stock, (including any provisions for accelerated vesting in the event of a Change in Control Transaction) as determined by the Committee. 

(d) At the discretion of the Committee, the Holder, as a condition to such issuance, may be required to pay to the Company in cash, or in such
other form as the Committee may determine in its discretion, the amount of the Company’s Tax Withholding Liability required in connection with such issuance. 

(e) Nothing contained in this Article IV, any Restricted Stock Grant Agreement, or any other agreement executed in connection with the issuance
of Restricted Stock under this Article IV will confer upon any Holder any right with respect to the continuation of his or her status as an employee of the Company or any Subsidiary. 

Section 4.2. Restrictions on Transfer of Restricted Stock. 

(a) Shares of Restricted Stock acquired by a Holder may be Transferred only in accordance with the specific limitations on the Transfer of
Restricted Stock imposed by applicable state or federal securities laws or set forth below, and subject to certain undertakings of the transferee set forth in Section 4.2(c). All Transfers of Restricted Stock not meeting the conditions set
forth in this Section 4.2 are expressly prohibited. 
 (b) Any prohibited Transfer of Restricted Stock is void and of no effect. Should
such a Transfer be attempted, the Company may refuse to carry out the Transfer on its books, attempt to set aside the Transfer, enforce any undertaking or right under this Section 4.2, and/or exercise any other legal or equitable remedy. 

 (c) Any Transfer of Restricted Stock that would otherwise be permitted under the terms of
this Plan is prohibited unless the transferee executes such documents as the Company may reasonably require to ensure the Company’s rights under a Restricted Stock Grant Agreement and this Article IV are adequately protected with respect to the
Restricted Stock so Transferred. Such documents may include, without limitation, an agreement by the transferee to be bound by all of the terms of this Plan applicable to Restricted Stock and of the applicable Restricted Stock Grant Agreement, as if
the transferee were the original Holder of such Restricted Stock. 
 (d) To facilitate the enforcement of the restrictions on Transfer set
forth in this Article IV, the Committee may, at its discretion, require the Holder of shares of Restricted Stock to deliver the certificate(s) for such shares with a stock power executed in blank by the Holder and the Holder’s spouse, to the
Secretary of the Company or his or her designee, and the Company may hold said certificate(s) and stock power(s) in escrow and take all such actions as are necessary to ensure that all Transfers and/or releases are made in accordance with the terms
of this Plan. Such certificates may be held in escrow so long as the shares of Restricted Stock evidenced thereby are subject to any restriction on Transfer under this Article IV or under a Restricted Stock Grant Agreement. Each Holder acknowledges
that the Secretary of the Company (or his or her designee) is so appointed as the escrow agent with the foregoing authorities as a material inducement to the issuance of shares of Restricted Stock under this Article IV, that the appointment is
coupled with an interest, and that it accordingly will be irrevocable. The escrow agent will not be liable to any party to a Restricted Stock Grant Agreement (or to any other party) for any actions or omissions unless the escrow agent is grossly
negligent relative thereto. The escrow agent may rely upon any letter, notice or other document executed by any signature purported to be genuine. 

Section 4.3. Compliance with Law. 

Notwithstanding any other provision of this Article IV, Restricted Stock may be issued pursuant to this Article IV only after there has been compliance with
all applicable federal and state securities laws, and such issuance will be subject to this overriding condition. The Company may include shares of Restricted Stock in a Registration, but will not be required to register or qualify Restricted Stock
with the SEC or any state agency, except that the Company will register with, or as required by local law, file for and secure an exemption from such registration requirements from the applicable securities administrator and other officials of each
jurisdiction in which a Holder would be issued Restricted Stock hereunder prior to such issuance. 
 Section 4.4. Stock Certificates.

 Certificates representing the Restricted Stock issued pursuant to this Article IV will bear all legends required by law and necessary to effectuate
the provisions hereof. The Company may place a “stop transfer” order against shares of Restricted Stock until all restrictions and conditions set forth in this Article IV, the applicable Restricted Stock Grant Agreement and the legends
referred to in this Section 4.4 have been complied with. 

 Section 4.5. Market Standoff. 

To the extent requested by the Company and any underwriter of securities of the Company in connection with a firm commitment underwriting, no Holder of any
shares of Restricted Stock will Transfer any such shares not included in such underwriting, or not previously registered in a Registration, during the one hundred twenty (120) day period following the effective date of the registration
statement filed with the SEC under the 1933 Act in connection with such offering. 
 Section 4.6. Amendment and Discontinuance. 

The Board may at any time terminate the Plan; provided, however, that the Board (unless its actions are approved or ratified by the shareholders of the Company
within twelve months of the date that the Board amends the Plan) may not amend the Plan to: 
 (a) Increase the total number of shares of
Stock issuable pursuant to all Rights under the Plan, except as contemplated in Article I or Section 2.3(b) hereof; or 
 (b) modify the
requirements as to eligibility for participation under this Article IV. No termination, amendment, or modification of the Plan shall affect adversely a Holder’s rights under an existing Restricted Stock Agreement without the consent of the
Holder or his legal representative. 
 Section 4.7. Limitations. 

The aggregate number of shares of Stock potentially distributable as Restricted Stock, shall not exceed the total number of shares of Stock remaining in the
Plan Pool, less all shares of Stock potentially acquirable under, or underlying, all other Rights outstanding under this Plan. 
 ARTICLE
V 
 LONG-TERM INCENTIVE COMPENSATION UNITS 

Section 5.1. Awards of Units. 

(a) The Company may grant awards of Units to Eligible Employees as provided in this Article V. Units will be deemed granted only upon
(i) authorization by the Committee, and (ii) the execution and delivery of a Unit Agreement by the Eligible Employee to whom Units are to be granted and an authorized officer of the Company. Units may be granted in such amounts and to such
Unit Recipients as the Committee may determine, subject to the limitations of Section 5.2 below. 

 (b) Each grant of Units pursuant to this Article V will be evidenced by a Unit Award
Agreement between the Company and the Unit Recipient in form and substance satisfactory to the Committee in its sole discretion, consistent with this Article V. 

(c) Except as otherwise provided herein, Units will be converted into Retained Units only after the end of the Performance Period. The
Performance Period shall be set by the Committee for each year’s awards. 
 (d) The percentage of the Units awarded under this
Section 5.1 or credited pursuant to Section 5.5 that will be distributed to Unit Recipients shall depend on the levels of financial performance and other performance objectives achieved during each year of the Performance Period; provided,
however, that the Committee may adopt one or more performance categories or eliminate all performance categories other than financial performance. Financial performance shall be based on the consolidated results of the Company and its Subsidiaries
prepared on the same basis as the financial statements published for financial reporting purposes and determined in accordance with Section 5.1(e) below. Other performance categories adopted by the Committee shall be based on such measurements
of performance as the Committee shall deem appropriate. 
 (e) The conversion of Units into Retained Units will be based on the
Company’s financial performance with results from other performance categories applied as a factor, not exceeding one (1), against financial results. The annual financial and other performance results will be averaged over the Performance
Period and translated into percentage factors according to graduated criteria established by the Committee for the entire Performance Period. The resulting percentage factors shall determine the percentage of Units that will be converted to Retained
Units. No conversion to Retained Units shall be made if a minimum average percentage of the applicable measurement of performance, financial and other, to be established by the Committee is not achieved for the Performance Period. The performance
levels achieved for each Performance Period and percentage of Units converted to Retained Units shall be conclusively determined by the Committee. 

(f) The percentage of Units awarded which are converted to Retained Units based on the levels of performance (including any Units credited
under Section 5.5) will be determined as soon as practicable after each Performance Period. 
 (g) As soon as practical after
determination of the number of Retained Units, such Retained Units shall be distributed in the form of a combination of Stock and cash in the relative percentages as between the two as determined by the Committee. Units that have been awarded, but
which do not become Retained Units, shall be canceled. 
 (h) Notwithstanding any provision in this Article V other than Section 5.2, if
the Committee determines that it is appropriate under the circumstances, the Committee may award to any Eligible Employee by virtue of hire, promotion or upgrade to a higher job grade classification, or special individual circumstances, an award of
Units, with respect to one or more Performance Periods that began in prior years and at the time of the award have not yet been completed. 

 (i) Notwithstanding any other provision of this Plan, the Committee may reduce or eliminate
awards to a Unit Recipient who has been demoted to a lower job grade classification, and where circumstances warrant, may permit continued participation, proration or early distribution, or a combination thereof, of awards which would otherwise be
canceled. 
 Section 5.2. Limitations. 
 The
aggregate number of shares of Stock potentially distributable under all Units granted, including any Units credited pursuant to Section 5.5, shall not exceed the total number of shares of Stock remaining in the Plan Pool, less all shares of
Stock potentially acquirable under, or underlying, all other Rights outstanding under this Plan. 
 Section 5.3. Terms and Conditions.

 (a) All awards of Units must be made within ten (10) years of the Effective Date. 

(b) The award of Units shall be evidenced by a Unit Award Agreement in form and substance satisfactory to the Committee in its discretion,
consistent with the provisions of this Article V. 
 (c) Nothing contained in this Article V, any Unit Award Agreement or in any other
agreement executed in connection with the award of Units under this Article V will confer upon any Unit Recipient any right with respect to the continuation of his or her status as an employee of the Company or any of its Subsidiaries. 

(d) A Unit Recipient shall have no rights as a shareholder of the Company with respect to any Units until the Retained Unit has been converted
into shares of Stock. No adjustment shall be made in the number of Units for dividends (ordinary or extraordinary, whether in cash, securities or other property) or distributions or other rights for which the record date is prior to the date such
Stock is fully paid for, except as provided in Sections 2.3(b) and 5.6(a). 
 Section 5.4. Special Distribution Rules. 

(a) Except as otherwise provided in this Section 5.4, a Unit Recipient must be an Eligible Employee from the date a Unit is awarded to him
or her continuously through and including the date of conversion to a Retained Unit. 
 (b) In case of the Death or Disability of a Unit
Recipient prior to the end of any Performance Period, the number of Retained Units converted for the Unit Recipient for such Performance Period shall be reduced pro rata based on the number of months remaining in the Performance Period after the
month of Death or Disability. The Retained Units, reduced in the discretion of the Committee to the percentage indicated by the levels of performance achieved prior to the date of Death or Disability, if any, shall be distributed in cash or Stock
within a reasonable time after Death or Disability. All other Units awarded to the Unit Recipient for such Performance Period shall be canceled. 

 (c) If a Unit Recipient enters into Retirement prior to the end of any Performance Period,
the Units converted to Retained Units for such Unit Recipient shall be prorated to the end of the year in which such Retirement occurs and distributed in cash and/or Stock at the end of the Performance Period based upon the Company’s
performance for such period. 
 (d) In the event of the termination of the Unit Recipient’s status as an Eligible Employee prior to the
end of any Performance Period for any reason other than Death, Disability or Retirement, all Units awarded to the Unit Recipient with respect to any such Performance Period shall be immediately forfeited and canceled. 

(e) Upon a Unit Recipient’s promotion to a higher job grade classification, the Committee may, in its discretion, award to the Unit
Recipient the total Units, or any portion thereof, which are associated with the higher job grade classification for the then current Performance Period. 

Section 5.5. Dividend Equivalent Units. 
 The
Committee may provide in a grant and in the Unit Agreement that on any record date for dividends on the Common Stock, an amount equal to the dividend payable on the number of shares of Common Stock covered by the Unit will be determined and credited
on the payment date to each Unit Recipient’s account for each Unit which has been awarded to the Unit Recipient and not converted to a Retained Unit or canceled. Such amount will be converted within the account to an additional number of Units
equal to the number of shares of Common Stock that could be purchased at Fair Market Value on such dividend payment date. These Units will be treated for purposes of this Article V in the same manner as those Units granted pursuant to
Section 5.1. 
 Section 5.6. Adjustments. 

(a) In addition to the provisions of Section 2.3(b), if an extraordinary change occurs during a Performance Period which significantly
alters the basis upon which the performance levels were established under Section 5.1 for that Performance Period, to avoid distortion in the operation of this Article V, but subject to Section 5.2, the Committee may make adjustments in
such performance levels to preserve the incentive features of this Article V, whether before or after the end of the Performance Period, to the extent it deems appropriate in its sole discretion, which adjustments shall be conclusive and binding
upon all parties concerned. Such changes may include, without limitation, adoption of, or changes in, accounting practices, tax laws and regulatory or other laws or regulations; economic changes not in the ordinary course of business cycles;
significant corporate transactions; or compliance with judicial decrees or other legal authorities. 

 (b) At any time prior to the date of consummation of a Change in Control Transaction, the
Committee may determine, notwithstanding the terms of any Unit Agreement, that all or any part of the Units theretofore awarded under this Article V shall become immediately Retained Units (reduced pro rata based on the number of months remaining in
the Performance Period after the consummation of the Change in Control Transaction) and may thereafter be distributed in cash and/or Stock at any time before the date of consummation of the Change in Control Transaction (except as otherwise provided
in Article II hereof, and except to the extent that such acceleration of distribution would result in an “excess parachute payment” within the meaning of Section 280G of the Code). 

Section 5.7. Other Conditions. 

(a) No person shall have any claim to be granted an award of Units under this Article V and there is no obligation for uniformity of treatment
of Eligible Employees or Unit Recipients under this Article IV. 
 (b) The Company shall have the right to deduct from any distribution or
payment in cash under this Article V, and the Unit Recipient or other person receiving shares of Stock under this Article V shall be required to pay to the Company any Tax Withholding Liability. The number of shares of Stock to be distributed to any
individual Unit Recipient may be reduced by the number of shares of Stock, the Fair Market Value of which on the Distribution Date is equivalent to the cash necessary to pay any Tax Withholding Liability, where the cash to be distributed is not
sufficient to pay such Tax Withholding Liability, or the Unit Recipient may deliver to the Company cash sufficient to pay such Tax Withholding Liability. 

(c) Distribution of shares of Stock under this Article V may be delayed until the requirements of any applicable laws or regulations, and any
stock exchange or applicable NASDAQ requirements, are satisfied. The shares of Stock distributed under this Article V shall be subject to such restrictions and conditions on disposition as counsel for the Company shall determine to be desirable or
necessary under applicable law. 
 (d) For the purpose of distribution of Units in cash, the value of a Unit shall be the Fair Market Value
on the Distribution Date. 
 (e) Notwithstanding any other provision of this Article V, no Dividend Equivalent Credits shall be made and no
conversion of Dividend Equivalent Units to Retained Units shall be made if at the time a Dividend Equivalent Credit or conversion of Dividend Equivalent Units to Retained Units would otherwise have been made: 

(i) Any regular dividend on the Common Stock has been omitted and not subsequently paid or there exists any default in payment of dividends on
any such outstanding shares of capital stock of the Company; 
 (ii) The rate of dividends on the Common Stock is lower than at the time the
Dividend Equivalent Units were awarded, adjusted for any change of the type addressed to in Section 2.3(b); 

 (iii) Estimated consolidated net income of the Company for the twelve-month period preceding
the month the Dividend Equivalent Credit or conversion of Dividend Equivalent Units to Retained Units would otherwise have been made is less than the sum of the amount of the Dividend Equivalent Credits and Retained Units eligible for distribution
under this Article V in that month plus all dividends applicable to such period on an accrual basis, either paid, declared or accrued at the most recently paid rate, on all outstanding shares of Common Stock; or 

(iv) The Dividend Equivalent Credit or conversion of Dividend Equivalent Units to Retained Units would result in a default in any agreement by
which the Company is bound. 
 (f) In the event net income available under Section 5.7(e) above for Dividend Equivalent Credits and
conversion of Dividend Equivalent Units to Retained Units is sufficient to cover part but not all of such amounts, the following order shall be applied in making payments: (i) Dividend Equivalent Credits, and then (ii) conversion of
Dividend Equivalent Units to Retained Units. 
 Section 5.8. Designation of Beneficiaries. 

A Unit Recipient may designate a beneficiary or beneficiaries to receive all or part of the Stock and/or cash to be distributed to the Unit Recipient under
this Article V in case of Death. A designation of beneficiary may be replaced by a new designation or may be revoked by the Unit Recipient at any time. A designation or revocation shall be on a form to be provided for that purpose and shall be
signed by the Unit Recipient and delivered to the Company prior to the Unit Recipient’s Death. In case of the Unit Recipient’s Death, any amounts to be distributed to the Unit Recipient under this Article V with respect to which a
designation of beneficiary has been made (to the extent it is valid and enforceable under applicable law) shall be distributed in accordance with this Article V to the designated beneficiary or beneficiaries. The amount distributable to a Unit
Recipient upon Death and not subject to such a designation shall be distributed to the Unit Recipient’s estate. If there shall be any question as to the legal right of any beneficiary to receive a distribution under this Article V, the amount
in question may be paid to the estate of the Unit Recipient, in which event the Company shall have no further liability to anyone with respect to such amount. 

Section 5.9. Restrictions On Transfer. 
 Units
granted under Article V may not be Transferred, except as provided in Section 5.8, and, during the lifetime of the Unit Recipient to whom it was awarded, cash and Stock receivable with respect to Retained Units may be received only by such Unit
Recipient. 
 Section 5.10. Amendment and Discontinuance. 

The Board may at any time terminate the Plan; provided, however, that the Board (unless its actions are approved or ratified by the shareholders of the Company
within twelve months of the date that the Board amends the Plan) may not amend the Plan to: 
 (a) Increase the total number of shares of
Stock issuable pursuant to all Rights under the Plan, except as contemplated in Article I or Section 2.3(b) hereof; or 

 (b) modify the requirements as to eligibility for participation under this Article V. 

No termination, amendment, or modification of the Plan shall affect adversely a Unit Recipient’s rights under an existing Unit Award Agreement without
the consent of the Unit Recipient or his legal representative. 
 Section 5.11. Compliance with Rule 16b-3. 

With respect to persons subject to Section 16 of the 1934 Act, transactions under this Article V are intended to comply with all applicable conditions of
Rule 16b-3 or its successors under the 1934 Act. To the extent any provision of this Article V or action by the Board or the Committee fails so to comply, it shall be deemed null and void, to the extent permitted by law and deemed advisable by the
Committee. 
 ARTICLE VI 

STOCK APPRECIATION RIGHTS 

Section 6.1. Grants of SARs. 

(a) The Company may grant SARs under this Article VI. SARs will be deemed granted only upon (i) authorization by the Committee, and
(ii) the execution and delivery of a SAR Agreement by the Eligible Employee to whom the SARs are to be granted and a duly authorized officer of the Company. The aggregate number of shares of Stock which shall underlie SARs granted hereunder
shall not exceed the total number of shares of Stock remaining in the Plan Pool, less all shares of Stock potentially acquirable under or underlying all other Rights outstanding under this Plan. 

(b) Each grant of SARs pursuant to this Article VI shall be evidenced by a SAR Agreement between the Company and the SAR Recipient, in form and
substance satisfactory to the Committee in its sole discretion, consistent with this Article VI. 
 Section 6.2. Terms and Conditions of
SARs. 
 (a) All SARs must be granted within ten (10) years of the Effective Date. 

(b) Each SAR issued pursuant to this Article VI shall have an initial Base Value. (c) Nothing contained in this Article VI, any SAR
Agreement or in any other agreement executed in connection with the granting of a SAR under this Article VI will confer upon any SAR Recipient any right with respect to the continuation of his or her status as an employee of the Company or any of
its Subsidiaries. 

 (d) Except as otherwise provided herein, each SAR Agreement may specify the SAR Vesting
Period. Such SAR Vesting Periods will be fixed by the Committee and may be accelerated or shortened by the Committee, at its discretion. 

(e) SARs relating to less than one (1) share of Stock may not be exercised. 

(f) A SAR Recipient shall have no rights as a shareholder of the Company with respect to any shares of Stock underlying such SAR. No adjustment
shall be made for dividends (ordinary or extraordinary, whether in cash, securities or other property) or distributions or other rights for which the record date is prior to the date such Stock is fully paid for, except as provided in
Section 2.3(b). 
 Section 6.3. Restrictions On Transfer of SARs. 

SARs granted under this Article VI may not be Transferred, except as provided in Section 6.7, and during the lifetime of the SAR Recipient to whom it was
granted, may be exercised only by such SAR Recipient. 
 Section 6.4. Exercise of SARs. 

(a) A SAR Recipient, or his or her executors or administrators, or heirs or legatees, shall exercise a SAR of the SAR Recipient by giving
written notice of such exercise to the Committee. SARs may be exercised only upon the completion of any SAR Vesting Period applicable to such SAR. 

(b) Within ten (10) business days of the SAR Exercise Date applicable to a SAR exercised in accordance with Section 6.4(a), the SAR
Recipient shall be paid in cash the difference between the Base Value of such SAR (as adjusted, if applicable under Section 6.2(c), as of the most recently preceding quarterly period) and the Fair Market Value of the Common Stock as of the SAR
Exercise Date, as such difference is reduced by the Company’s Tax Withholding Liability arising from such exercise. 
 Section 6.5.
Termination of SARs. 
 The Committee shall determine, and each SAR Agreement shall state, the SAR Period. The Committee may extend the expiration
date or dates of a SAR Period after such date is originally set; provided, however, such expiration date may not exceed 10 years from the date of grant of the SAR. 

Section 6.6. Change in Control Transaction. 

At any time prior to the date or consummation of a Change in Control Transaction, the Committee may, in its absolute discretion and notwithstanding the terms
of any SAR Agreement, determine that all or any part of the SARs theretofore granted under this Article VI shall become immediately exercisable in full and may thereafter be exercised at any time before the date of consummation of the Change in
Control Transaction (except as otherwise provided in Article II hereof, and except to the extent that such acceleration of exercisability would result in an “excess parachute payment” within the meaning of Section 280G of the Code).

 Section 6.7. Designation of Beneficiaries. 

A SAR Recipient may designate a beneficiary or beneficiaries to receive all or part of the cash to be paid to the SAR Recipient under this Article VI in case
of Death. A designation of beneficiary may be replaced by a new designation or may be revoked by the SAR Recipient at any time. A designation or revocation shall be on a form to be provided for that purpose and shall be signed by the SAR Recipient
and delivered to the Company prior to the SAR Recipient’s Death. In case of the SAR Recipient’s Death, the amounts to be distributed to the SAR Recipient under this Article VI with respect to which a designation of beneficiary has been
made (to the extent it is valid and enforceable under applicable law) shall be distributed in accordance with this 
 Article VI to the designated
beneficiary or beneficiaries. The amount distributable to a SAR Recipient upon Death and not subject to such a designation shall be distributed to the SAR Recipient’s estate. If there shall be any question as to the legal right of any
beneficiary to receive a distribution under this Article VI, the amount in question may be paid to the estate of the SAR Recipient in which event the Company shall have no further liability to anyone with respect to such amount. 

Section 6.8. Amendment and Discontinuance. 

The Board may at any time terminate the Plan; provided, however, that the Board (unless its actions are approved or ratified by the shareholders of the Company
within twelve months of the date that the Board amends the Plan) may not amend the Plan to: 
 (a) Increase the total number of shares of
Stock issuable pursuant to all Rights under the Plan, except as contemplated in Section 2.3(b) hereof; or 
 (b) modify the requirements
as to eligibility for participation under this Article VI. 
 No termination, amendment, or modification of the Plan shall affect adversely a SAR
Recipient’s rights under a SAR Agreement without the consent of the SAR Recipient or his legal representative. 
 ARTICLE VII

 MISCELLANEOUS 

Section 7.1. Application of Funds. 
 The
proceeds received by the Company from the sale of Stock pursuant to the exercise of Rights will be used for general corporate purposes. 

 Section 7.2. No Obligation to Exercise Right. 

The granting of a Right shall impose no obligation upon the recipient to exercise such Right. 

Section 7.3. Term of Plan. 
 Except as
otherwise specifically provided herein, Rights may be granted pursuant to this Plan from time to time within ten (10) years from the Effective Date. 

Section 7.4. Captions and Headings; Gender and Number. 

Captions and paragraph headings used herein are for convenience only, do not modify or affect the meaning of any provision herein, are not a part of, and shall
not serve as a basis for, interpretation or construction of this Plan. As used herein, the masculine gender shall include the feminine and neuter, and the singular number shall include the plural, and vice versa, whenever such meanings are
appropriate. 
 Section 7.5. Expenses of Administration of Plan. 

All costs and expenses incurred in the operation and administration of this Plan shall be borne by the Company or by a Subsidiary. 

Section 7.6. Exculpation and Indemnification. 

In connection with this Plan, no member of the Board or the Committee shall be personally liable for any act or omission to act in such person’s capacity
as a member of the Board or the Committee, nor for any mistake in judgment made in good faith, unless arising out of, or 
 resulting from, such
person’s own bad faith, gross negligence, willful misconduct, or criminal acts. To the extent permitted by applicable law and regulation, the Company shall indemnify and hold harmless the members of the Board or the Committee, and each other
officer or employee 
 of the Company to whom any duty or power relating to the administration or interpretation of this Plan may be assigned or delegated,
from and against any and all liabilities (including any amount paid in settlement of a claim with approval of the Board) and any costs or expense (including reasonable counsel fees) incurred by such person arising out of, or as a result of, such
person’s duties, responsibilities, and obligations under this Plan, other than such liabilities, costs, and expenses as may arise out of, or result from, the bad faith, gross negligence, willful misconduct, or criminal acts of such persons.

 Section 7.7. Governing Law. 
 Without
regard to the principles of conflicts of laws the laws of the State of North Carolina shall govern and control the validity, interpretation, performance and enforcement of this Plan. 

 Section 7.8. Inspection of Plan. 

A copy of this Plan, and any amendments thereto, shall be maintained by the Secretary or Assistant Secretary of the Corporation and shall be shown to any
proper person making inquiry about it. 

 OPTION AGREEMENT 

THIS OPTION AGREEMENT (hereinafter referred to as this “Agreement”) is made and entered into as of this ____ day of __________,
______, between NCINO, INC., a Delaware corporation (hereinafter referred to as the “Company”), and _____________________________, a resident of ____________, ___________ (hereinafter referred to as the “Optionee”). 

WHEREAS, the Company has adopted the NCINO, INC. 2014 Omnibus Stock Ownership and Long Term Incentive Plan (hereinafter referred to as the
“Plan”); and 
 WHEREAS, the Plan provides for the grant of Options to Participants; and 

WHEREAS, the Company has determined that the Optionee is entitled to receive the grant of an Option under the Plan. 

NOW, THEREFORE, the Company and the Optionee agree as follows: 

1. Plan Incorporated by Reference. The Options granted hereunder are issued pursuant to the terms of the Plan.
Capitalized terms used and not otherwise defined herein have the meanings given to them in the Plan. This Agreement does not set forth all of the terms and conditions of the Plan, which are incorporated herein by reference. The Committee administers
the Plan and its determinations regarding the interpretation and operation of the Plan are final and binding. 
 2. Date of
Grant of Option. The date of grant of the option granted under this Agreement is the ______ day of _______, ______. 
 3.
Grant of Option. Pursuant to the Plan, the Company grants to the Optionee the right (hereinafter referred to as the “Option”) to purchase from the Company all or a portion of an aggregate number of
__________________ (______) shares of Stock (hereinafter referred to as the “Option Shares”). 
 4. Vesting of
Options.
 (a) Options granted under this Plan shall vest and the right of an Optionee to exercise an Option shall be nonforfeitable,
except as otherwise provided in this Agreement or the Plan, in accordance with the following schedule: 
  

					
	 Date When Options Become Vested
	  	Percentage of
Such Options Vested	 
	 Date of grant
	  	 	0	% 
	 First Anniversary of the date of grant
	  	 	25	% 
	 Second Anniversary of the date of grant
	  	 	25	% 
	 Third Anniversary of the date of grant
	  	 	25	% 
	 Fourth Anniversary of the date of grant
	  	 	25	% 

  
 1 

 (b) In determining the number of Shares under each Option vested under the above vesting
schedule, an Optionee shall not be entitled to exercise an Option to purchase a fractional number of Shares. If the product resulting from multiplying the vested percentage times the Option results in a fractional number of Shares, then an
Optionee’s vested right shall be to the whole number of Shares disregarding any fractional Shares. 
 (c) In the event of the
termination of employment of an Optionee either by reason of (i) Just Cause Termination, or (ii) voluntary separation on the part of such Optionee for a reason other than Retirement or Disability, any Option or Options granted to the
Optionee under this Plan, to the extent not previously exercised or surrendered by the Optionee, or expired by their terms, shall immediately terminate. 

(d) In the event of the termination of employment of an Optionee as a result of such Optionee’s Retirement, such Optionee shall have the
right to exercise any Option or Options granted to the Optionee under the Plan, to the extent that they have not previously been exercised or surrendered by the Optionee, or expired by their terms, for a period of three (3) months after the
date of retirement, but in no event may any Option be exercised later than the end of the Option Period. Notwithstanding any other provision contained herein or in the Plan, upon Retirement, any Option then held by an Optionee shall be exercisable
immediately in full. 
 (e) In the event of the termination of employment of an Optionee by reason of such Optionee’s Disability, such
Optionee shall have the right to exercise any Option or Options held by the Optionee, to the extent that they previously have not been exercised or surrendered by the Optionee, or expired by their terms, notwithstanding any limitations placed on the
exercise of such Options by the Plan or this Agreement, immediately in full and at any time within twelve (12) months after the last date on which such Optionee provides services as an officer or an employee of the Company before being
disabled, but in no event may any Option be exercised later than the end of the Option Period. 
 (f) In the event that an Optionee should
die while employed by the Company, or within three (3) months after Retirement, any Option or Options granted to the Optionee under the Plan and not previously exercised or surrendered by the Optionee, or expired by their terms, shall vest and
shall be exercisable, according to their respective terms, by the personal representative of such Optionee or by any person or persons who acquired such Options by bequest or inheritance from such Optionee, notwithstanding any limitations placed on
the exercise of such Options by the Plan or this Agreement, immediately in full and at any time within twelve (12) months after the Death of such Optionee, but in no event may any Option be exercised later than the end of the Option Period. Any
references herein to an Optionee shall be deemed to include any person entitled to exercise an Option under the terms of the Plan after the Death of such Optionee. 

(g) At any time prior to the date of consummation of a Change in Control Transaction, the Committee may, in its absolute discretion and
notwithstanding the terms of this Agreement, determine that all or any part of the Options theretofore granted under the Plan shall become immediately exercisable in full and may thereafter be exercised at any time before the date of consummation of
the Change in Control Transaction (except as otherwise provided in Article II of the Plan, and except to the extent that such acceleration of exercisability would result in an “excess parachute payment” within the meaning of
Section 280G of the Code). 

  
 2 

 5. Option Price. The price to be paid for the Option Shares
shall be _________($___) per Share (hereinafter referred to as the “Option Price”) which is the Fair Market Value of each Option Share as determined by the Committee as of the date of grant of this Option. 

6. When and Extent to Which Options may be Exercised . At such time as the Option shall become exercisable in
accordance with this Agreement, the Optionee, in his discretion, may exercise all or any portion of the Option, subject to paragraph 7 hereof. The Option shall terminate as provided in paragraph 8 hereof. 

7. Method of Exercise. The Option shall be exercised by written notice to the Committee signed by the Optionee or
by such other person as may be entitled to exercise the Option, substantially in the form attached hereto as Exhibit A. In the exercise of the Option, the aggregate Option Price for the Shares being purchased shall be payable to the Company
(i) in United States dollars, in cash or by check, or money order payable to the order of the Company, or (ii) through the delivery of shares of the Stock owned by the Optionee with a Fair Market Value as of the date of delivery equal to
the Option Price for all shares exercised, or (iii) in the sole discretion of the Committee at the time of exercise, through a cashless net exercise program established by the Company involving the surrender of Option Shares then-issuable upon
exercise of the Option having a Fair Market Value on the date of exercise equal to the aggregate exercise price of the portion of the Option being exercised, or (iv) by a combination of (i), (ii) and (iii) above. Payment must be
accompanied by a notice of exercise, substantially in the form attached hereto as Exhibit A. The written notice shall state the number of Shares with respect to which the Option is being exercised and, shall be accompanied by the payment of
the aggregate Option Price for such Shares. The Optionee shall not exercise the Option to purchase less than one thousand (1,000) Shares, unless the number purchased is the total number at that time purchasable under all Options granted to the
Optionee. An Optionee shall have no rights as a shareholder of the Company with respect to any Shares covered by Options granted to the Optionee until payment in full of the Option Price by such Optionee for the Shares being purchased and until
Shares have been duly issued by the Company. 
 8. Termination of Option. The Option shall terminate, and shall
thereupon be available again for grant to Participants as may be determined by the Committee, as follows: 
 (a) Except as provided in
subparagraphs (b), (c), (d) and (e) below, the Option, to the extent that it has not been exercised or expired, shall terminate on the date which is ten (10) years after the date of grant of the Option as set forth in
paragraph 2 hereof. 
 (b) In the event of the termination of employment of an Optionee either by reason of (i) Just Cause
Termination, or (ii) voluntary separation on the part of such Optionee for a reason other than Retirement or Disability, any Option or Options granted to the Optionee under this Plan, to the extent not previously exercised or surrendered by the
Optionee, or expired by their terms, shall immediately terminate. 

  
 3 

 (c) In the event of the termination of employment of an Optionee as a result of such
Optionee’s Retirement, such Optionee shall have the right to exercise any Option or Options granted to the Optionee under this Plan, to the extent that they have not previously been exercised or surrendered by the Optionee, or expired by their
terms, for a period of three (3) months after the date of retirement, but in no event may any Option be exercised later than the end of the Option Period. Notwithstanding any other provision contained herein, or in any Option Agreement, upon
Retirement, any Option then held by an Optionee shall be exercisable immediately in full. 
 (d) In the event of the termination of
employment of an Optionee by reason of such Optionee’s Disability, such Optionee shall have the right to exercise any Option or Options held by the Optionee, to the extent that they previously have not been exercised or surrendered by the
Optionee, or expired by their terms, notwithstanding any limitations placed on the exercise of such Options by the Plan or this Agreement, immediately in full and at any time within twelve (12) months after the last date on which such Optionee
provides services as an officer or an employee of the Company before being disabled, but in no event may any Option be exercised later than the end of the Option Period. 

(e) In the event that an Optionee should die while employed by the Company, or within three (3) months after Retirement, any Option or
Options granted to the Optionee under this Plan and not previously exercised or surrendered by the Optionee, or expired by their terms, shall vest and shall be exercisable, according to their respective terms, by the personal representative of such
Optionee or by any person or persons who acquired such Options by bequest or inheritance from such Optionee, notwithstanding any limitations placed on the exercise of such Options by this Plan or any Option Agreement, immediately in full and at any
time within twelve (12) months after the Death of such Optionee, but in no event may any Option be exercised later than the end of the Option Period. Any references herein to an Optionee shall be deemed to include any person entitled to
exercise an Option under the terms of this Plan after the Death of such Optionee. 
 9. Effect of Agreement on Status of
Optionee. Nothing contained in the Plan, this Agreement, or in any other agreement executed in connection with the granting of an Option will confer upon the Optionee any right with respect to the continuation of his or her status as
an employee of the Company or any Subsidiary. 
 10. Listing and Registration of Option Shares. The
Company’s obligation to issue Shares upon exercise of the Option is expressly conditioned upon the completion by the Company of any registration or other qualification of such Shares under any state or federal law or regulations or rulings of
any governmental regulatory body or the making of such investment representations or other representations and agreements by the Optionee or any person entitled to exercise the Option in order to comply with the requirements of any exemption from
any such registration or other qualification of the Option Shares which the Committee shall, in its discretion, deem necessary or advisable. Notwithstanding the foregoing, the Company shall be 

  
 4 

 
under no obligation to register or qualify the Option Shares under any state or federal law. The required representations and agreements referenced above may include representations and
agreements that the Optionee, or any other person entitled to exercise the Option, (i) is purchasing such Shares on his or her own behalf as an investment and not with a present intention of distribution or
re-sale and (ii) agrees to have placed upon any certificates representing the Option Shares a legend setting forth any representations and agreements which have been given to the Committee or a reference
thereto and stating that such shares may not be transferred except in accordance with all applicable state and federal securities laws and regulations, and further representing that, prior to making any sale or other disposition of the Option
Shares, the Optionee, or any other person entitled to exercise the Option, will give the Company notice of the intention to sell or dispose of such shares not less than five (5) days prior to such sale or disposition. 

11. Adjustment Upon Changes in Capitalization; Dissolution or Liquidation. 

(a) In the event the outstanding Shares are increased, decreased, changed into or exchanged for a different number or kind of securities as a
result of a split, reverse split, dividend, recapitalization, merger, acquisition, combination or reclassification, appropriate proportionate adjustments will be made in: (i) the aggregate number of Shares in the Plan Pool that may be issued
pursuant to the exercise of, or that are underlying, Rights granted under the Plan; (ii) the exercise or other purchase price or value pertaining to, and the number of Shares called for with respect to, or underlying, each outstanding Right
granted under the Plan; and (iii) other rights and matters determined on a per Shares basis under the Plan or this Agreement. Any such adjustments will be made only by the Committee and when so approved will be effective, conclusive and binding
for all purposes with respect to the Plan and all Rights then outstanding. No such adjustments will be required by reason of (i) the issuance or sale by the Company for cash of additional shares of Common Stock or securities convertible into or
exchangeable for Common Stock, or (ii) the issuance of Common Stock in exchange for shares of the capital stock of any corporation, financial institution or other entity acquired by the Company or any Subsidiary in connection therewith. 

(b) The grant of a Right pursuant to the Plan shall not affect in any way the right or power of the Company to make adjustments,
reclassifications, reorganizations or changes of its capital or business structure or to merge or to consolidate or to dissolve, liquidate or sell, or transfer all or any part of its business or assets. 

(c) No fractional Shares shall be issued under the Plan for any adjustment under this section. 

12. Non-Transferability. An Option granted under this Agreement may not be
Transferred except by will or the laws of descent and distribution and, during the lifetime of the Optionee to whom it was granted, may be exercised only by such Optionee. 

  
 5 

 13. Tax Withholding. The grant of the Option and Option Shares
delivered pursuant to this Agreement, and any amounts distributed with respect thereto, may be subject to applicable federal, state and local withholding for taxes. The Optionee expressly acknowledges and agrees to such withholding, where
applicable, without regard to whether the Option Shares may then be sold or otherwise transferred by the Optionee. In addition, if the Option qualifies as an incentive stock option under Section 422 of the Code and is exercised through a
cashless exercise process as described in Section 7(iii) above, the exercise may be treated as a disqualifying disposition as to the Option Shares surrendered such that the difference between the fair market value of the Option Shares
surrendered over the exercise price for those Option Shares will be treated as compensation income (taxable at ordinary income rates). 

14. Notices. Any notices or other communications required or permitted to be given under this Agreement shall be in
writing and shall be deemed to have been sufficiently given if delivered personally or when deposited in the United States mail as Certified Mail, return receipt requested, properly addressed and postage prepaid, if to the Company, at its principal
office at 2605 Iron Gate Drive, Wilmington, NC 28412; and, if to the Optionee, at the most current address on record in the records of the Company. The Company and the Optionee may change their address or addresses by giving written notice of such
change as provided herein. Any notice or other communication hereunder shall be deemed to have been given on the date actually delivered or as of the third (3rd) business day following the date
mailed, as the case may be. 
 15. Construction Controlled by Plan. This Agreement shall be construed so as to be
consistent with the Plan; and the provisions of the Plan shall be deemed to be controlling in the event that any provision hereof should appear to be inconsistent therewith. The Optionee hereby acknowledges receipt of a copy of the Plan from the
Company. 
 16. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such
manner as to be valid and enforceable under applicable law, but if any provision of this Agreement is determined to be unenforceable, invalid or illegal, the validity of any other provision or part thereof, shall not be affected thereby and this
Agreement shall continue to be binding on the parties hereto as if such unenforceable, invalid or illegal provision or part thereof had not been included herein. 

17. Modification of Agreement; Waiver. This Agreement may be modified, amended, suspended or terminated, and any
terms, representations or conditions may be waived, but only by a written instrument signed by each of the parties hereto. No waiver hereunder shall constitute a waiver with respect to any subsequent occurrence or other transaction hereunder or of
any other provision hereof. 
 18. Captions and Hearings; Gender and Number. Captions and paragraph headings used
herein are for convenience only, do not modify or affect the meaning of any provision herein, are not a part hereof, and shall not serve as a basis for interpretation or in construction of this Agreement. As used herein, the masculine gender shall
include the feminine and neuter, the singular number, the plural, and vice versa, whenever such meanings are appropriate. 

  
 6 

 19. Governing Law; Venue and Jurisdiction. Without regard to the
principles of conflicts of laws, the laws of the State of North Carolina shall govern and control the validity, interpretation, performance, and enforcement of this Agreement. The parties hereto agree that any suit or action relating to this
Agreement shall be instituted and prosecuted in the courts of the County of New Hanover, State of North Carolina, and each party hereby does waive any right or defense relating to such jurisdiction and venue. 

20. Binding Effect. This Agreement shall be binding upon and shall inure to the benefit of the Company, its
successors and assigns, and shall be binding upon and inure to the benefit of the Optionee, his heirs, legatees, personal representatives, executors, and administrators. 

21. Entire Agreement. This Agreement constitutes and embodies the entire understanding and agreement of the parties
hereto and, except as otherwise provided hereunder, there are no other agreements or understandings, written or oral, in effect between the parties hereto relating to the matters addressed herein. 

22. Counterparts. This Agreement may be executed in any number of counterparts, each of which when executed and
delivered shall be deemed an original, but all of which taken together shall constitute but one and the same instrument. 
 [Signatures on
following page] 

  
 7 

 IN WITNESS WHEREOF, the Company has caused this instrument to be executed in its
corporate name by the undersigned officer and the Optionee has hereunto set his or her hand, all done this the day and year first above written. 
  

					
	NCINO, INC.
			
	        	 	By:	 	  

			
		 	Name:	 	  

			
		 	Title:	 	  

	
	OPTIONEE
		
		 	  

			
		 	Name:	 	  

  
 8 

 EXHIBIT A 

NOTICE OF EXERCISE OF OPTION 
  

	To:	 The Compensation Committee of NCINO, INC. 

The undersigned hereby elects to purchase ________ whole shares of common stock of nCino, Inc. (the “Company”), pursuant to the
stock option granted to the undersigned in that certain Option Agreement between the Company and the undersigned dated the ____ day of _______________, ______. The aggregate purchase price for such shares is $_________, which amount is
(i) being tendered herewith in cash or by check or money order payable to the Company, and/or (ii) through the delivery of __________ Shares owned by the undersigned with a Fair Market Value equal to $__________, and/or (iii) via net
cashless exercise, to the extent the Committee so permits in its sole discretion. 
 Executed this ___ day of ___________________,
                , at
                . 
  

	
	  

	  

	
	  

	(Social Security Number)EX-10.7

 Exhibit 10.7 
  

 
 SFDC Final Draft for Redacting 

PARTNER APPLICATION DISTRIBUTION AGREEMENT 

Template last updated June 27, 2019 

Signature Page 
 ** Portions of this
exhibit have been redacted in accordance with Item 601(b)(10) of Regulation S-K. The information is not material and would cause competitive harm to the registrant if publicly disclosed. “[***]”
indicates that information has been redacted.
  

			
	Partner Full Legal Name	  	nCino, Inc.
		
	Partner Address	  	6770 Parker Farm Drive, Suite 200, Wilmington NC 28405
		
	 Address for Legal Notices to Partner

(only if different from above)
	  	

 This Partner Application Distribution Agreement (“Agreement”) is between salesforce.com, inc., a
Delaware corporation having its principal place of business at Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California, 94105 (“SFDC”) and the Partner listed above (“Partner”). SFDC and Partner
are collectively the “Parties” and each a “Party” to this Agreement. Partner may also be referred to herein as “Reseller.” This Agreement is effective as of the later of the dates beneath the
Parties’ signatures below (the “Effective Date”); provided, however that if such dates are separated by more than thirty (30) days this Agreement will be deemed null and void. 

The Parties, by their respective authorized signatories, have duly executed this Agreement as of the Effective Date. 

 

									
	SFDC	 		 	PARTNER
					
	By:	 	 	 		 	By:	 	 
					
	Name:	 	 	 		 	Name:	 	 
					
	Title:	 	 	 		 	Title:	 	 
					
	Date:	 	 	 		 	Date:	 	 

 Background 
  

	 	A.	 SFDC and Partner previously entered into the Reseller Agreement dated December 22, 2011, as amended
(the “Prior Agreement”) which is hereby superseded and replaced in its entirety by this Agreement. 

  

	 	B.	 Under this Agreement, SFDC and Partner wish to continue an arrangement that allows Partner to market,
demonstrate, sell and support the Partner Applications in combination with the Distribution Services to Customers as part of a Combined Solution, in accordance with the terms and conditions of this Agreement. 

 

	1.	 Definitions 

“Affiliate” means any entity which directly or indirectly controls, is controlled by, or is under common control with the subject entity.
“Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity. 

“AppExchange” means the online directory of applications that interoperate with the Services, located at
http://www.salesforce.com/appexchange or at any successor websites. 
 “Authorized Affiliate” means an Affiliate of Partner that
is not a direct competitor of SFDC or its Affiliates and the name of which (i) Partner has submitted to SFDC; (ii) SFDC has approved following SFDC’s compliance review process; and (iii) is listed in Exhibit E hereto as of the
Effective Date, or if after the Effective Date, by a written amendment to this Agreement.
 “Beta Services” means SFDC services or
functionality that may be made available to Partner to try at Partner’s option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production,
evaluation, or by a similar description. 
 “Change in Control” means a merger, acquisition or other corporate transaction in which the
owners of all of the subject entity’s voting interests immediately prior to the transaction own less than 50% of the voting interests of the successor entity resulting from the transaction. 

“Channel Partner” means a Partner channel/reseller partner that is not a direct competitor of SFDC or its Affiliates and (i) that
Partner has submitted to SFDC; (ii) that SFDC has approved following SFDC’s standard compliance review process; and (iii) the name of which is listed in Exhibit D as of the Effective Date, or if after the Effective Date, by a written
amendment to this Agreement. 
 “Combined Solution” means the combination of a Partner Application with the Distribution Services that
Partner is authorized to use or resell in combination with such Partner Application. 
 “Content” means information obtained by SFDC from
publicly available sources or its third party content providers and made available to Customer through the Services, Beta Services or pursuant to an Order Form, as more fully described in the Documentation. 

“Customer” means an entity to whom a Partner Application is distributed or made available to for its use in combination with the Distribution
Services as part of a Combined Solution pursuant to this Agreement. 
 “Customer Data” means electronic data and information submitted by
or for a Customer to the Services which are accessible by the Customer while resident on SFDC’s systems, including through the Partner Application, excluding Content and Non-SFDC Applications. 

“Distribution Services” means the services provided by SFDC for use or resale by Partner with a Partner Application as part of a Combined
Solution, including OEM Services (as defined in the OEM Addendum) as detailed in the Partner Category Addendum(s) attached hereto, as may be applicable. 

“Documentation” means the applicable Services’ Trust and Compliance documentation, and its usage guides and policies, as updated from
time to time, accessible via help.salesforce.com or login to the applicable Services. 
 “Non-SFDC
Application” means a Web-based, mobile, offline or other software application functionality that is provided by a Customer, Partner or a third party and interoperates with a SFDC Service, including,
for example, an application that is developed by or for a Customer, is listed on the AppExchange, or is identified as Salesforce Labs or by a similar designation. 

“Org” or “Organization” means a unique instance of the Services, i.e., a separate set of Customer Data and Customer-specific
Services customizations held by SFDC in a logically separated database (i.e., a database segregated through password-controlled access). 

 “Partner Application” means each Partner application approved by SFDC and described
in a Partner Application Description attached as Exhibit B to the OEM Addendum. Partner Applications may also be referred to as “Reseller Applications.” 

“Partner Application Description” means each description of a Partner Application attached as an exhibit to a Partner Category Addendum. 

“Partner Category” means an SFDC-designated category of SFDC’s AppExchange Partner Program, as more fully described in each Partner
Category Addendum attached to this Agreement. 
 “Partner Category Addendum” means each addendum that is attached to this Agreement,
depending on which Partner Category(ies) the Partner is participating in. 
 “Partner Community” means the SFDC partner community at
https://partners.salesforce.com/ (as such URL may be updated from time to time). 
 “Service Orders” means orders for
Distribution Services that are entered into between Partner and SFDC or any of SFDC’s Affiliates from time to time. 
 “Services” or
“SFDC Services” means the products or services made available on-line by SFDC, including associated offline or mobile components, as described in the Documentation. Services exclude Content
and Non-SFDC Applications, including but not limited to applications made available on the AppExchange and each Partner Application. 

“SFDC MSA” means a master subscription agreement to Services between SFDC and a Customer. 

“Shared Org” means an active Services Org in which both of the following are provisioned: (i) a Partner Application; and
(ii) Services subscriptions purchased by Customer from SFDC or an SFDC partner other than Partner. 
 “Term” has the meaning specified
in Section 7.1. 
 “Transition Period” has the meaning specified in Section 7.3.2. 

“Trial Subscription” means a free subscription to the Distribution Services for use with a free trial subscription to a Partner
Application. 
  

	2.	 Partner Relationship 

 

	 	2.1.	 Partner Applications. This Agreement sets forth the terms and conditions of Partner’s distribution
of Partner Applications in combination with the Distribution Services as part of a Combined Solution and as part of SFDC’s AppExchange Partner Program. 

  

	 	2.2.	 Partner Category Addenda. The AppExchange Partner Program consists of one or more Partner Categories.
Each Partner Category Addendum attached hereto contains terms and conditions regarding Partner’s distribution of Partner Applications in combination with the Distribution Services as part of a Combined Solution pursuant to such Partner
Category, including fees and other amounts due to SFDC in connection with such distribution. Each Partner Category Addendum is incorporated herein by reference. 

 

	 	2.3.	 Distribution Services. Partner will not provide any Customer with a product quotation listing any
Platform Subscription (as defined in the OEM Addendum) as a line item separate from the Combined Solution. Partner will be solely responsible for setting the price that Partner charges Customers for any Partner Application, or if Partner is
reselling Distribution Services with a Partner Application, for any Combined Solution. 

  

	 	2.4.	 Relationship Managers. Each Party will designate a representative (each a “Relationship
Manager”) who will oversee that Party’s activities under this Agreement. Each Party’s Relationship Manager will serve as its principal point of contact for the other Party for the resolution of any issues that may arise under this
Agreement. Each Party may change its Relationship Manager by notifying the other Party. [***]. 

  

	 	2.5.	 Sales Forecasts. Upon SFDC’s request, Partner will provide SFDC with a one year sales
forecast (i.e., a projection of the fees Partner estimates it will pay SFDC for such year) for each Partner Application. SFDC may request an update of this forecast on a quarterly basis. The foregoing information will be considered Partner’s
Confidential Information (as defined herein). SFDC acknowledges that any forecasts are merely estimates and that Partner shall have no liability for failure to achieve any forecasts. 

 

	 	2.6.	 Authorized Affiliates. Partner’s Authorized Affiliates may distribute the Distribution
Services in combination with the Partner Applications as part of a Combined Solution to Customers as specified in the applicable Partner Category Addendum. Distribution through an Authorized Affiliate in no way changes the obligations of Partner to
SFDC. Partner must ensure that each Authorized Affiliate complies with the terms of this Agreement applicable to 

	 	
Partner as if each Authorized Affiliate were an original party to this Agreement. If an Authorized Affiliate breaches this Agreement, that breach will be deemed a breach by Partner, and Partner
will be fully liable to SFDC for any such breach subject to Section 12 (Limitation of Liability). Authorized Affiliates are not third-party beneficiaries of this Agreement. 

 

	 	2.7.	 Channel Partners. Subject to the terms and conditions of this Agreement, including this
Section 2.7, Partner may resell the Distribution Services in combination with the Partner Applications as part of a Combined Solution as specified in the applicable Partner Category Addendum to Channel Partners for resale to Customers:

 (a) Resale through a Channel Partner in no way changes the obligations of Partner to SFDC. Partner must ensure that
each Channel Partner complies with the terms of this Agreement applicable to Partner as if each Channel Partner were an original party to this Agreement. If a Channel Partner breaches this Agreement, that breach will be deemed a breach by
Partner, and Partner will be fully liable to SFDC for any such breach subject to Section 12 (Limitation of Liability). 
 (b) Channel
Partners will not be third-party beneficiaries of this Agreement between SFDC and Partner. 
 (c) To provision a sale of a Combined Solution
through a Channel Partner, Partner must submit a Service Order for such sale that follows the same guidelines as outlined in Section 5 of the OEM Addendum (Service Orders). Notwithstanding the foregoing, for the purposes of this
Section 2.7, in the defined term “Provisioning Information” (i) references to “Customer” in subsections (g) and (h) of such definition are deemed to refer to “Channel
Partner” and (ii) the following is added to such section as a new subsection (j): 
 ‘(j)
Channel Partner Name (if included as a field in the applicable Service Order).’ 
 (d) For the purposes of any Service Order for
Services that Partner is reselling to a Channel Partner, in any definition of “PNR”, references to the sales price of the applicable Combined Solution to Customer are changed to refer to the sales price
of the applicable Combined Solution to the Channel Partner.” 
  

	3.	 Partner Applications 

 

	 	3.1.	 Scope of Partner Application. 

 

	 	3.1.1.	 Each Partner Application distributed by Partner shall at all times materially conform to the applicable
Partner Application Description. Without limiting the foregoing, each Partner Application may only utilize the number of Services components (e.g., apps, tabs and objects) required to deliver the Partner Application in the form and with the
functionality as approved by SFDC and reflected in the Partner Application Description. 

  

	 	3.1.2.	 SFDC reserves the right to review each Partner Application [***] to verify that the Partner
Application continues to materially conform to the applicable Partner Application Description. 

  

	 	3.1.3.	 [***], a Partner Application may not recreate substantially similar functionality to the following
standard SFDC objects: Campaigns, Cases, Entitlements, Leads, Opportunities, Quotes, Sales Contracts, Service Contracts, Solutions and/or Work Orders. 

  

	 	3.2.	 Material Modifications.  

 

	 	3.2.1.	 SFDC must review, approve and reflect in this Agreement via a mutually executed amendment of the Partner
Application Description, any Material Modifications. “Material Modifications” are modifications and/or updates to a Partner Application that cause the Partner Application not to materially conform with the Partner Application
Description or that are otherwise material. For the avoidance of doubt, modifications and/or updates to a Partner Application that requires or enables the use of any Services functionality not contemplated by the Partner Application Description
are material for the purposes of this Agreement.

  

	 	3.2.2.	 If Partner breaches its obligations under this Section 3 (Partner Applications), SFDC may, upon written
notice to Partner, (a) suspend, [***], Partner’s right to distribute Partner Applications with and/or use Distribution Services hereunder, or (b) terminate this Agreement [***], in accordance with Section 7.2 (Termination for Cause) below,
[***]. 

  

	 	3.2.3.	 For the avoidance of doubt, all modifications to a Partner Application and/or updated versions of a
Partner Application may be subject to a Security Review (as defined below), even if they do not include a Material Modification. 

  

	 	3.3.	 Partner Application Security Review. SFDC may conduct periodic security evaluations of the Partner
Applications (“Security Reviews”), which may include a qualitative assessment involving review of a questionnaire completed by Partner, an interview with appropriate Partner personnel, and/or security testing. SFDC conducts
such Security Reviews for its own benefit and Partner may not rely on, publicly disclose or promote a Partner Application’s successful passage of such Security Review. SFDC may not provision Distribution Services hereunder unless such Partner
Application has successfully passed the Partner Application Security Review. There may be reasonable fees associated with such review; provided that SFDC will charge Partner the same fees that SFDC charges SFDC’s similarly situated partners on
a programmatic basis. If a Partner Application, in whole or in part, runs outside SFDC’s systems, such Security Review may include remote application-level security testing of each Partner Application, and network-level security testing
including a vulnerability threat assessment. SFDC may conduct such testing itself or through a third party. SFDC will provide reasonable notice to Partner before starting such testing. SFDC will cooperate reasonably with Partner to
mitigate the effects of such testing on Partner’s business and operations. Partner agrees to cooperate reasonably with such testing. Despite the foregoing, such testing may in rare cases cause downtime or other adverse effects on a
Partner Application or Partner’s systems. Partner agrees that SFDC and its agents or contractors conducting the testing will bear no responsibility or liability arising from such testing [***]. Any Partner Confidential Information to
which SFDC obtains access in the course of a Security Review will be subject to Section 8 (Confidentiality). 

	 	3.4.	 Privacy and Security of Customer Data Accessed by Partner Application [***]. 

 

	4.	 Customer Relationship 

 

	 	4.1.	 Customer Agreements. Customers will contract directly with Partner for the use of Partner
Applications and any Distribution Services resold by Partner to such Customer. 

  

	 	4.2.	 Customer Billing and Collection. Partner will be solely responsible for billing and collecting fees for
each Partner Application from Customers. Payments due from Partner to SFDC will not depend on Partner’s receipt of payments from Customers. 

  

	 	4.3.	 Partner Solely Responsible to Customers. In the event that Partner ceases business and/or
provision of a Partner Application, SFDC is under no obligation to provide the Partner Applications, to refund to Customer any fees paid by Customer to Partner, or to assume the relationship with Customer. 

 

	 	4.4.	 Customer Support. Partner will itself provide all technical support for Partner Applications and
any Distribution Services used or resold by Reseller with such Partner Applications in accordance with the following: (i) Partner will provide telephone, web-based and/or email support to Customers during
normal business hours; (ii) Partner will [***] to respond to all Customers’ support queries within [***]; and (iii) Partner will clearly and conspicuously, within the online help information provided for the Partner
Applications, direct Users (as defined in the OEM Addendum) to contact only Partner for technical support. Partner will not direct Customers to seek support from SFDC in connection with this Agreement or the Combined Solution and SFDC will not,
except in its sole discretion on a case by case basis, provide any technical support to Customers for Partner Applications or Distribution Services. SFDC has no obligation to provide such support. If [***] Partner cannot adequately resolve
such issue, Partner may seek assistance from SFDC’s support organization by logging a case with SFDC via the Partner Community. 

  

	 	4.5.	 Trial Subscriptions. Trial Subscriptions may not exceed [***]. Partner will prominently
inform all prospective Customers signing up for a Trial Subscription to a Partner Application that their registration information will be disclosed to SFDC and will be used by SFDC pursuant to its privacy policy available at
http://www.salesforce.com. All data provided by a prospective Customer through a Trial Subscription to a Partner Application will be treated by the Parties as Customer Data belonging to that prospective Customer, and Partner will provide the
Customer with the ability to access and download all of its Customer Data submitted, accessed or processed by the Partner Applications throughout the term of such Trial Subscription. 

 

	 	4.6.	 Suspension and Termination of Shared Org. Partner acknowledges and understands that a
Customer’s access to a Shared Org may be suspended or terminated due to breach or expiration of the SFDC MSA. Partner will remain liable to SFDC for the fees for the Distribution Services, including those remaining under the applicable Service
Order, notwithstanding any such suspension or termination. In no case will any such termination or suspension give rise to any liability of SFDC to Partner or to the Customer, including for a refund or damages. 

 

	5.	 Fees 

  

	 	5.1.	 Taxes. Unless otherwise stated, SFDC’s fees do not include any direct or indirect local,
state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, use or withholding taxes (collectively, “Taxes”). Partner is responsible for paying all Taxes associated with
its purchases of Distribution Services, excluding taxes based on SFDC’s net income or property. If SFDC has the legal obligation to pay or collect Taxes for which Partner is responsible under this section, the appropriate amount shall be
invoiced to and paid by Partner, unless Partner provides SFDC with a valid tax exemption certificate authorized by the appropriate taxing authority. [***]. 

 

	 	5.2.	 Audits. SFDC will have the right to audit, no more than once per calendar year, Partner’s
records relating to Partner’s payment obligations under this Agreement, including without limitation fee calculations, records relating to the provisioning of the Partner Applications and any fees required to be paid to Partner in order to
install, access and/or use any version of such Partner Applications or its features and capabilities, and the documentation underlying any information provided to SFDC with respect to Service Orders, upon reasonable notice and under reasonable time,
place and manner conditions. If such audit shows underpayment by Partner of [***] (“Irregularity”), Partner shall be responsible for the full cost of the audit and SFDC shall subsequently be entitled to perform quarterly
audits, at its sole discretion, for the remainder of this Agreement. [***]. 

  

	 	5.3.	 Overdue Payments.  

 

	 	5.3.1.	 Suspension of Service. If any charge owing by Partner is [***] or more overdue, SFDC may, without
limiting its other rights and remedies, suspend all or some Distribution Services until such amounts are paid in full, provided that SFDC has given Partner at least [***] that its account is overdue in accordance with the “Notices”
section of this Agreement. In no case will any such suspension give rise to any liability of SFDC to Partner or to the Customer, including for a refund or damages. 

	 	5.3.2.	 AppExchange. Without limiting any other terms and conditions relating to Partner’s listing of a
Partner Application on the AppExchange, Partner acknowledges that SFDC may delist a Partner Application from the AppExchange if Salesforce has not received payments due to SFDC from Partner under this Agreement within [***] following the
payment due date provided that SFDC has given Partner at least [***] that its account is overdue in accordance with the “Notices” section of this Agreement. 

 

	 	5.3.3.	 Overdue Charges. If any invoiced amount is not received by SFDC by the due date, then without limiting
SFDC’s rights or remedies, those charges may accrue late interest at the rate of [***] of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower. 

 

	 	5.3.4.	 Payment Disputes. SFDC will not exercise its rights under the “Overdue Charges,”
“AppExchange,” or “Suspension of Service” sections above if Partner is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute. Any such dispute must be initiated by
Partner, in writing, within [***] of the date on which the applicable payment was due. 

  

	6.	 Marketing and Publicity 

 

	 	6.1.	 Press Release, etc. Neither Party will issue a press release announcing the Parties’
relationship under this Agreement unless agreed to by both Parties in writing. Partner agrees to comply with SFDC’s Partner Press Release Guidelines on all press releases [***], unless otherwise agreed to in writing. The Parties may
collaborate on such items as marketing collateral, public relations, newsflashes, webinars, events, and other promotional activities. 

  

	 	6.2.	 Marketing Statements. [***]. 

 

	 	6.3.	 SFDC Marketing Collateral. Partner may, at its own expense, copy and distribute SFDC’s
standard product literature to prospective Customers. Partner may not alter any pre-existing SFDC branding or marketing collateral. 

 

	 	6.4.	 Partner Marketing Collateral. 

 

	 	6.4.1.	 Partner shall comply with SFDC’s current branding guidelines, including the Trademark Usage
Guidelines (currently available at https://www.salesforce.com/company/legal/) and Partner Branding Guidelines (currently available at https://partners.salesforce.com/s/education/general/Branding_Guidelines ) and Partner Public Relations Guidelines
(available through https://partners.salesforce.com/s/education/general/PR_Guidelines ) (collectively, “SFDC Branding Guidelines”), when applicable. 

 

	 	6.4.2.	 During the Term, Partner Applications may only be described by Partner in a manner that (i) is
consistent with the Partner Application Description and, when applicable, the SFDC Branding Guidelines or (ii) has been pre-approved by SFDC in writing.  

 

	 	6.4.3.	 SFDC may not alter any pre-existing Partner branding or
marketing collateral within the Partner Applications. 

  

	7.	 Term and Termination 

 

	7.1.	 Term. This Agreement is effective as of the Effective Date and will remain in effect for so long
as a Partner Category Addendum is in effect (the “Term”). 

  

	7.2.	 Termination for Cause. A Party may terminate this Agreement or any Partner Category Addendum for cause
(i) upon [***] to the other Party of a material breach if such breach remains uncured at the expiration of such period, (ii) if the other Party becomes the subject of a petition in bankruptcy or any other proceeding relating to
insolvency, receivership, liquidation or assignment for the benefit of creditors, (iii) if the other Party is subject to a Change in Control in favor of a direct competitor of the terminating Party, [***], or (iv) if an allegation is
brought against it by a third-party alleging [***] intellectual property infringement by the other Party as the basis for such claim (an “Infringement Claim”) [***]. 

 

	 	7.3.	 Effect of Termination Notice/Non-Renewal. If a Party delivers a
written termination notice pursuant to Section 7.2, or if a Partner Category Addendum is not renewed after the expiration of the Initial Term or a Renewal Term, the following shall apply (in the event a Partner Category Addendum is not renewed
and other Partner Category Addendums remain in effect, then just with respect to such non-renewed Partner Category Addendum): 

 

	 	7.3.1.	 No New Distribution. Except as set forth in Section 7.3.2, SFDC will have no obligation to continue
providing the Distribution Services to Partner and Partner will (i) immediately cease distribution of each Partner Application for use with any Services, (ii) not enter into any new or renewal orders with Customers for any Combined
Solution and (iii) not enter into any new or renewal Service Orders with SFDC for the Distribution Services. The Parties will meet to discuss in good faith whether and how to transition and/or accommodate existing Customers.

  

	 	7.3.2.	 Transition Periods. If either Party elects not to renew a Partner Category Addendum, unless otherwise
set forth in the applicable Partner Category Addendum, the Parties will continue to perform their respective obligations under this Agreement with respect to any Service Orders in effect as of such termination or expiration for the

	 	
remainder of the then-current term of each such Service Order (the “Transition Period”). SFDC reserves the right to terminate the Customer relationship with any Customer that is
in breach of its SFDC MSA during the Transition Period. In no case will any such termination give rise to any liability of Salesforce to Partner or to the Customer for a refund or damages. 

 

	7.4.	 Survival. Notwithstanding any other provision of this Agreement: (a) the termination or expiration
of this Agreement will not relieve either Party of its outstanding payment obligations at the time of such termination or expiration; and (b) those provisions that by their nature are intended to survive termination of this Agreement, including
the following provisions of this Agreement and those specified as surviving provisions in this Agreement, and all other provisions necessary to their interpretation or enforcement (including those set forth in any applicable Partner Category
Addendum), will survive indefinitely after the expiration or termination of this Agreement and will remain in full force and effect and be binding upon the Parties as applicable: Sections 5 (Fees), 7.4 (Survival), 8 (Confidentiality), 9.2 (Ownership
of Intellectual Property), 9.4 (Ownership/Good Faith Covenants), 10.3 (Warranty Disclaimer), 11 (Mutual Indemnification), 12 (Exclusions and Limitations of Liability) and 14 (General). For the avoidance of doubt, termination under Section 7.2
(Termination for Cause) shall not relieve the indemnifying party of its indemnification obligations hereunder. In addition, this Agreement will continue to apply in full force and effect with respect to Service Orders in effect during the Transition
Period. 

  

	8.	 Confidentiality 

 

	 	8.1.	 Definition of Confidential Information. In this Agreement, “Confidential
Information” means all information disclosed by a Party (the “Disclosing Party”), to the other Party (the “Receiving Party”), orally or in writing, that is designated as confidential or that reasonably
should be understood to be confidential given the nature of the information and the circumstances of disclosure, including without limitation and without the need to designate as confidential: (a) the terms and conditions of this Agreement
(which are both SFDC’s and Partner’s Confidential Information); (b) the Distribution Services and the Services, including their underlying technology and architecture (which are SFDC’s Confidential Information); (c) the Disclosing
Party’s business and marketing plans, technologies and technical information, product designs, financial information, and business processes; and (d) the Partner Applications (which are Partner’s Confidential Information). For
avoidance of doubt, Customer Data is the confidential information of the applicable Customer. However, Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any
obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without
breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party. 

  

	 	8.2.	 Protection of Confidential Information. The Receiving Party will use the same degree of care that
it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to (i) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement
and (ii) [***]. Neither Party will disclose the terms of this Agreement or any Service Order to any third party other than its Affiliates, legal counsel and accountants without the other Party’s prior written consent, provided that a
Party that makes any such disclosure to its Affiliate, legal counsel or accountants will remain responsible for such Affiliate’s, legal counsel’s or accountant’s compliance with this “Confidentiality” section.

  

	 	8.3.	 Compelled Disclosure. Notwithstanding the foregoing provisions of Section 8, the Receiving
Party may disclose Confidential Information of the Disclosing Party [***] to the extent compelled by law to do so, provided the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally
permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the disclosure [***]. 

  

	 	8.4.	 Return of Confidential Information. Upon Disclosing Party’s written request upon expiration
or termination of this Agreement (or at any earlier time upon written request by the Disclosing Party), the Receiving Party will: (a) promptly deliver to the Disclosing Party all originals and copies of all the Disclosing Party’s
Confidential Information and all documents, records, data and materials containing such Confidential Information in the Receiving Party’s possession, power or control and the Receiving Party will delete all of the Disclosing Party’s
Confidential Information from any and all of the Receiving Party’s computer systems, retrieval systems and databases except to the extent such systems retain such information in the ordinary course of business for
back-up purposes; and (b) request that all persons to whom it has provided any of the Disclosing Party’s Confidential Information comply with this Section 8.4. For the avoidance of doubt,
Customer Data will be deleted in accordance with the Documentation. 

  

	9.	 Intellectual Property 

 

	 	9.1.	 License to Partner Applications. Subject to the terms and conditions of this Agreement, Partner
hereby grants to SFDC a limited, nonexclusive, nontransferable (except as set forth in the Assignment Section), non-sublicensable (except to SFDC’s Affiliates and third party service providers and/or
contractors) license during the Term to host, copy, transmit and display the Partner Applications as necessary for SFDC to fulfill its obligations under this Agreement, including as reasonably necessary to facilitate proper operation with the
Services to fulfill its obligations under this Agreement. [***]. 

	 	9.2.	 Ownership of Intellectual Property. 

 

	 	9.2.1.	 SFDC Property. Partner acknowledges that, as between the Parties, the Services, the Distribution
Services and the AppExchange, and all intellectual property rights therein, are and will remain the sole property of SFDC, and no rights are granted to Partner under this Agreement with respect to the Services, the Distribution Services, or the
AppExchange, or the intellectual property rights therein, other than the limited licenses and rights specified in this Agreement. Partner will not use the Services, the Distribution Services, or the AppExchange, or the intellectual property rights
therein, except as expressly permitted by this Agreement or as otherwise agreed to in writing with SFDC. 

  

	 	9.2.2.	 Partner Property. SFDC acknowledges that, as between the Parties, the Partner Applications and
all intellectual property rights therein are and will remain the sole property of Partner, and no rights are granted to SFDC under this Agreement with respect to the Partner Applications or the intellectual property rights therein, other than the
limited licenses specified in this Agreement. SFDC will not use the Partner Applications or the intellectual property rights therein, except as permitted by this Agreement or as otherwise agreed to in writing with Partner. 

 

	 	9.3.	 Trademark Cross-License. 

 

	 	9.3.1.	 License. Each Party (the “Granting Party”) hereby grants to the other Party (the
“Licensed Party”) a limited, nonexclusive, nontransferable, non-sublicensable, royalty-free license during the Term to use the Granting Party’s Marks (“Licensed Marks”)
for the sole purpose of identifying and promoting the Granting Party’s business, products and services strictly in accordance with this Agreement. If the Granting Party is SFDC, its Licensed Marks are such marks identified publicly by SFDC as
available for use by Partners in the Partner Category(ies) in which Partner is participating, and such associated designs and logos as specified or approved in writing by SFDC in its discretion from time to time (see, e.g., SFDC Branding Guidelines)
(“SFDC Marks”). Partner may use the SFDC Marks solely: (i) for so long as Partner remains a Partner in the applicable Partner Category(ies); and (ii) in any jurisdiction in which Partner is authorized to be a Partner and
SFDC has rights. This License does not grant rights to use any trademark of SFDC other than those identified as SFDC Marks herein. If the Granting Party is Partner, its Licensed Marks are [***] (“Partner Marks”).
[***]. Each Party represents and warrants that it owns or otherwise has sufficient rights to its Licensed Marks, to the extent the Parties have obtained rights in a given jurisdiction, to grant the rights granted in this Agreement and its
Marks do not infringe any intellectual property rights of any third party. All of the benefit and goodwill associated with the Licensed Party’s use of the Granting Party’s Licensed Marks will inure entirely to the Granting Party.
[***]. 

  

	 	9.3.2.	 Usage Guidelines and Required Approvals. The Licensed Party’s use of the Granting Party’s
Licensed Marks will strictly comply with the Granting Party’s written trademark usage policies communicated to the Licensed Party from time to time, including the use of proper notices and legends (see, e.g., SFDC Branding Guidelines). The
Licensed Party will obtain the Granting Party’s prior written approval of all uses of the Granting Party’s Licensed Marks, which approval may be granted or withheld in the Granting Party’s discretion. The Granting Party may withdraw
any approval of any use of its Licensed Marks at any time in its discretion, although no such withdrawal will require the recall of any previously published or distributed written materials. 

 

	 	9.3.3.	 Standards. During the Term, the Licensed Party will reasonably cooperate with the Granting Party
in facilitating the Granting Party’s monitoring and control of the nature and quality of the materials, products and services bearing the Granting Party’s Licensed Marks, and will supply the Granting Party with specimens of the Licensed
Party’s use of the Granting Party’s Licensed Marks upon request. If the Granting Party notifies the Licensed Party that the Licensed Party’s use of the Granting Party’s Licensed Marks is not in compliance with the Granting
Party’s trademark policies or is otherwise in breach of this Agreement, then the Licensed Party will promptly take such reasonable corrective action as directed by the Granting Party. 

 

	 	9.4.	 Ownership/Good Faith Covenants. Partner acknowledges and agrees that the SFDC Marks are and will remain
the sole and exclusive property of SFDC. Partner will not acquire any right, title, or interest in, to or associated with the SFDC Marks other than the limited license to use the SFDC’s Licensed Marks identified above pursuant to this
Agreement. Both during and after the Term, Partner will not itself, and will not assist, permit, or encourage any other person to, do anything or omit to do anything that might prejudice, impair, jeopardize, violate, dilute, depreciate, or infringe
any of the SFDC Marks or SFDC’s interest in the SFDC Marks without SFDC’s prior express written approval. SFDC acknowledges and agrees that the Partner Marks are and will remain the sole and exclusive property of Partner. SFDC will not
acquire any right, title, or interest in, to or associated with the Partner Marks other than the limited license to use the Partner’s Licensed Marks identified above pursuant to this Agreement. Both during and after the Term, SFDC will not
itself, and will not assist, permit, or encourage any other person to, do anything or omit to do anything that might prejudice, impair, jeopardize, violate, dilute, depreciate, or infringe any of the Partner Marks or Partner’s interest in the
Partner Marks without Partner’s prior express written approval. 

  

	10.	 Representations and Warranties 

 

	 	10.1.	 SFDC. SFDC represents and warrants that: (a) it will not materially decrease the overall features
and functionalities of the Distribution Services during the Initial Term or during any individual subsequent Renewal Term; (b) it has the legal power to enter into and perform its obligations under this Agreement; (c) [***].

	 	10.2.	 Partner. Partner represents and warrants that: (a) any Partner Application(s) will perform
materially in accordance with the relevant documentation as amended from time to time by Partner and as provided to Customers; (b) it will not materially decrease the overall features and functionalities of any Partner Application during the
Initial Term or during any individual subsequent Renewal Term; (c) it has the legal power to enter into and perform its obligations under this Agreement; and (d) it will not make any representations or warranties on SFDC’s behalf.

  

	 	10.3.	 WARRANTY DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY REPRESENTATION OR
WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. CONTENT AND BETA SERVICES ARE PROVIDED “AS IS,” AND AS AVAILABLE EXCLUSIVE OF ANY WARRANTY WHATSOEVER. WITH RESPECT TO NON-SFDC APPLICATIONS (INCLUDING, WITHOUT LIMITATION, ALL PARTNER APPLICATIONS), SFDC MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL
IMPLIED REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

  

	11.	 Mutual Indemnification 

 

	 	11.1.	 Indemnification by Partner. Partner will defend SFDC against any claim, demand, suit or proceeding made
or brought against SFDC by a third party (i) alleging that that the Partner Applications or Combined Solution (provided the claim would not have arisen but for such combination) infringe or misappropriate such third party’s intellectual
property rights; [***] based upon a representation made by Partner to such third party [***] (each, a “Claim Against SFDC”), and will indemnify SFDC from any damages, attorney fees and costs finally awarded against SFDC as a result
of, or for amounts paid by SFDC under a settlement approved by Partner in writing of, a Claim Against SFDC, provided that SFDC (a) promptly gives Partner written notice of the Claim Against SFDC, (b) gives Partner sole control of the
defense and settlement of the Claim Against SFDC (except that Partner may not settle any Claim Against SFDC unless it unconditionally releases SFDC of all liability), and (c) gives Partner all reasonable assistance, at Partner’s expense.
In the event of a Claim Against SFDC by a third party alleging that a Partner Application infringes the intellectual property rights of a third party, or if Partner reasonably believes a Partner Application may infringe or misappropriate, Partner
may in its discretion and without any reduction in any payment due to SFDC (A) modify (without materially reducing the overall functionality of) such Partner Application so that it no longer infringes or misappropriates, (B) obtain a
license for Customer’s and SFDC’s continued use of such Partner Application in accordance with this Agreement and such other agreements between Partner and Customer, as applicable or (C) terminate any then -active Distribution
Services subscriptions for use with such Partner Application upon [***] written notice to SFDC, provided that if Partner terminates such subscriptions, Partner will be prohibited from distributing such Partner Application for use with the
Services and, to the extent that Partner has listed such Partner Application on the AppExchange, Partner must remove such listing from the AppExchange. 

  

	 	11.2.	 Indemnification by SFDC. SFDC will defend Partner against any claim, demand, suit or proceeding
made or brought against Partner by a third party (i) alleging that the Distribution Services infringe or misappropriate the intellectual property rights of such third party, [***] (each, a “Claim Against Partner”), and
will indemnify Partner from any damages, attorney fees and costs finally awarded against Partner as a result of, or for amounts paid by Partner under a settlement approved by SFDC in writing of, a Claim Against Partner, provided that Partner
(a) promptly gives SFDC written notice of the Claim Against Partner, (b) gives SFDC sole control of the defense and settlement of the Claim Against Partner (except that SFDC may not settle any Claim Against Partner unless it
unconditionally releases Partner of all liability), and (c) gives SFDC all reasonable assistance, at SFDC’s expense. In the event of a Claim Against Partner by a third party alleging that the use of the Distribution Services infringe the
intellectual property rights of a third party, or if SFDC reasonably believes the Distribution Services may infringe or misappropriate, SFDC may in its discretion and at no cost to Partner (A) modify the Distribution Services so that they are
no longer claimed to infringe or misappropriate (without breaching the warranty in 10.1(a) above), (B) obtain a license for Partner’s continued use and resale of the Distribution Services in accordance with this Agreement or (C) terminate
the Distribution Services upon [***] written notice and refund Partner any prepaid fees covering the period following such termination; provided that SFDC will use commercially reasonable efforts in connection with alternatives (A) and
(B) prior to terminating Customer’s subscription in accordance with alternative (C) above. 

	 	11.3.	 Exclusive Remedy. This “Mutual Indemnification” section states the indemnifying Party’s
sole liability to, and the indemnified Party’s exclusive remedy against, the other party for any type of claim described in this section. 

  

	12.	 Exclusions and Limitations of Liability 

 

	 	12.1.	 LIMITATION OF LIABILITY. SUBJECT TO SECTION 12.3, IN NO EVENT WILL THE AGGREGATE LIABILITY OF
EACH PARTY TOGETHER WITH ITS AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE GREATER OF [***] OR THE TOTAL AMOUNTS PAID BY PARTNER HEREUNDER IN THE TWELVE MONTHS PRECEDING THE FIRST INCIDENT OUT OF WHICH THE LIABILITY AROSE.
THE FOREGOING LIMITATION WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, BUT WILL NOT LIMIT PARTNER’S PAYMENT OBLIGATIONS HEREUNDER. 

 

	 	12.2.	 EXCLUSION OF CONSEQUENTIAL AND RELATED DAMAGES. IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES
HAVE ANY LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, BUSINESS INTERRUPTION OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND
REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF A PARTY’S OR ITS AFFILIATES’ REMEDY OTHERWISE FAILS OF ITS ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL
NOT APPLY TO THE EXTENT PROHIBITED BY LAW. 

  

	 	12.3.	 EXCEPTIONS: SECTION 12.1 DOES NOT APPLY TO: (i) THE OBLIGATIONS SET FORTH IN SECTIONS 11.1,
11.2(i), AND 11.2(iii) OF THIS AGREEMENT; (ii) PARTNER’S LIABILITY ARISING FROM ITS BREACH OF SECTION 3.4 (PRIVACY AND SECURITY OF CUSTOMER DATA ACCESSED BY PARTNER APPLICATION) [***]. 

 

	13.	 Compliance 

  

	 	13.1.	 Compliance with Ethical Brand Representation Standards. Partner shall comply with all applicable laws
and regulations in its marketing activities hereunder and shall not engage in any deceptive, misleading, illegal or unethical marketing activities, or activities that SFDC reasonably believes may be detrimental to SFDC and shall perform its
obligations hereunder in a manner that in SFDC’s judgment reflects well upon SFDC and its brands. SFDC will provide the Distribution Services in accordance with laws and government regulations applicable to SFDC’s provision of the
Distribution Services to its partners generally (i.e., without regard for Partner’s or any Customer’s particular use of the Distribution Services), and subject to Partner and Customer’s use of the Distribution Services in accordance
with this Agreement, the Documentation, and the applicable Service Order. 

  

	 	13.2.	 Compliance with Global Trade Laws. The Parties, as well as the Distribution Services, Services, Content,
and other technology SFDC makes available may be subject to export and economic sanctions laws and regulations of the United States and other jurisdictions. Each Party represents that as of the Effective Date neither the Party, nor its Affiliates,
is: (a) currently identified on any sanctions or export control list maintained by the U.S. government, including, but not limited to, the Specially Designated Nationals (“SDN”) List maintained by the Department of the
Treasury, Office of Foreign Assets Control (“OFAC”) or the Denied Persons or Entity Lists maintained by the Department of Commerce, Bureau of Industry and Security (“BIS”) (collectively “Sanctioned
Persons”); nor (b) located, organized or ordinarily resident in a U.S.-embargoed country or territory (currently Cuba, Iran, North Korea, Sudan, Syria and the Crimea Region of Ukraine) (each, an “Embargoed Territory”).
Unless otherwise authorized by a specific license, general license, exemption, or other authorization from the U.S. government, Partner shall not (a) sell a Partner Application or Combined Solution into or from, or permit
Users (as defined in the OEM Addendum) to access or use any Partner Application or Combined Solution from, an Embargoed Territory; (b) engage in any transaction with, or allow access or use of any Partner Application or Combined Solution by, a
Sanctioned Person, in connection with Partner’s activities contemplated by this Agreement; or (c) engage in any other activity or transaction pursuant to this Agreement that would be in violation of any U.S. export or economic
sanctions law or regulation. 

  

	 	13.3.	 Compliance with Anti-corruption Laws. Partner shall comply with the U.S. Foreign Corrupt Practices Act,
the U.K. Bribery Act, and the anti-corruption laws of other countries, to the extent applicable. Partner hereby represents and warrants that, in its performance under this Agreement, Partner has not, and will not at any time, directly or indirectly
(through a sub-Partner or other third party), pay, offer, give or promise to pay or give, or authorize the payment of, any monies or any other thing of value to secure an improper advantage or to improperly
influence or reward the performance of any party. 

  

	 	13.4.	 Consequences of Violation. Partner shall promptly inform SFDC in writing upon becoming aware of any
potential violations of laws in connection with this Agreement. Partner hereby acknowledges and agrees that any violation by Partner of the Compliance with Trade Law and Ethical Brand Representation Standards and Compliance with Anti-Corruption Laws
sections of this Agreement will constitute a material breach of this Agreement. In the event SFDC reasonably believes such a violation has occurred, SFDC will have the right to terminate this Agreement, without any liability whatsoever to Partner,
immediately upon providing written notice of termination to Partner. Termination of this Agreement by SFDC under this section shall be in addition to, and not in lieu of, SFDC’s other legal rights and remedies. 

	 	13.5.	 Training. To comply with applicable law and any obligations set forth in this Section 13
(Compliance), Partner agrees to implement and maintain an internal training program for its employees (and to the extent applicable, Partner’s contractors) to help ensure Partner’s compliance with applicable laws, including international
anti-corruption laws such as the FCPA, the UK Bribery Act and local anti-corruption law as well as US export control law. 

  

	 	13.6.	 Certification. Partner agrees to periodically [***], at SFDC’s request, complete
SFDC’s Due Diligence Questionnaire and Compliance Certification. Partner agrees that, to comply with applicable laws, Partner and its employees and contractors participating on Partner’s behalf in the activities contemplated under this
Agreement may be subject to periodic certification as determined by SFDC. Partner may be subject to additional due diligence, questions and training, as reasonably determined by SFDC. Without limiting the foregoing, to the extent that Partner or a
Partner contractor has completed SFDC’s then-standard compliance certification (“Compliance Certification”), Partner and/or the contractor shall remain in full compliance with the terms of its Compliance Certification. If SFDC
reasonably believes that Partner has violated or is violating the terms of its Compliance Certification, Partner shall cooperate in good faith with SFDC (i) in determining the existence, nature and extent of any such violation, and (ii) to
undertake any actions required to correct the violation. In the event SFDC reasonably and in good faith disputes Partner’s certification or reasonably believes Partner has violated its obligations set forth herein, SFDC shall have the right to
review Partner’s records to ensure compliance upon reasonable notice. 

  

	 	13.7.	 Cooperation. [***]. 

 

	14.	 General 

  

	 	14.1.	 Personnel; Use of Third Parties. Each Party will be responsible for the performance of its
personnel (including its employees and contractors) and any third parties it uses in the performance of this Agreement, and the compliance of such personnel and third parties with such Party’s obligations under this Agreement.

  

	 	14.2.	 Relationship of the Parties. The Parties are non-exclusive,
independent contractors, and nothing in this Agreement or done pursuant to this Agreement will create or be construed to create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the Parties. [***].

  

	 	14.3.	 No Third Party Beneficiaries. There are no third party beneficiaries under this Agreement.

  

	 	14.4.	 Notices. Except as otherwise specified in this Agreement, all notices related to this Agreement will be
in writing and will be effective upon (a) personal delivery, (b) the business day after mailing via overnight delivery service, (c) the second business day after mailing, (d) the second business day after sending by confirmed
facsimile, or (e), except for notices of termination or an indemnifiable claim (“Legal Notices”), the day of sending by email. Notices to SFDC will be addressed to the attention of the Partner Program Manager, with a copy to
SFDC’s General Counsel, at salesforce.com, inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California, 94105; fax (415) 901-7040; legal@salesforce.com; or as updated by SFDC via
written notice to Partner. Billing-related notices to Partner will be addressed to the relevant billing contact designated by Partner, and Legal Notices to Partner will be addressed to the address provided above and be clearly identifiable as Legal
Notices. All other notices to Partner will be addressed to the relevant Relationship Manager or Distribution Services system administrator designated by Partner. 

 

	 	14.5.	 Waiver. No failure or delay by either Party in exercising any right under this Agreement will constitute
a waiver of that right. 

  

	 	14.6.	 Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be
contrary to law, the provision will be deemed null and void, and the remaining provisions of this Agreement will remain in effect. 

  

	 	14.7.	 Assignment. Neither Party may assign any of its rights or obligations under this Agreement, whether by
operation of law or otherwise, without the prior written consent of the other Party (not to be unreasonably withheld); provided however, either Party may assign this Agreement together with all rights and obligations hereunder, without consent of
the other Party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Notwithstanding the foregoing, if a Party is acquired by, sells substantially all of its assets to, or undergoes
a Change in Control in favor of, a direct competitor of the other Party, then such other Party may terminate this Agreement upon written notice [***]. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties,
their respective successors and permitted assigns. 

  

	 	14.8.	 Entire Agreement. This Agreement, and each applicable Partner Category Addendum, constitute the entire
agreement between SFDC and Partner regarding Partner’s distribution of Partner Applications in combination with the Distribution Services as part of a Combined Solution and supersedes all prior and contemporaneous agreements, including the
Prior Agreement, proposals or representations, written or oral, concerning its subject matter. The Parties agree that any term or condition stated in a Partner order form or in any other Partner order documentation, including a purchase order (but
excluding Service Orders) is void. In the event of any conflict or inconsistency 

	 	
among the following documents, the order of precedence shall be: (1) the applicable Service Order, (2) any exhibit schedule or addendum to this Agreement, (3) the body of this
Agreement, (4) the Documentation and SFDC Branding Guidelines, and (5) the Salesforce Partner Program Agreement entered into between Partner and SFDC. 

  

	 	14.9.	 Governing Law. This Agreement, and any disputes arising out of or related hereto, will be governed
exclusively by the internal laws of the State of California, without regard to its conflicts of laws rules or the United Nations Convention on the International Sale of Goods. 

 

	 	14.10.	 Venue. The state and federal courts located in San Francisco County, California will have exclusive
jurisdiction over any dispute relating to this Agreement, and each party consents to the exclusive jurisdiction of those courts. 

  

	 	14.11.	 Counterparts and Delivery by Electronic Means. This Agreement may be executed electronically, via
facsimile, email or electronic signature, and in counterparts. 

 

 
 OEM ADDENDUM 

TO 
 PARTNER APPLICATION
DISTRIBUTION AGREEMENT 
 Template last updated June 27, 2019 

Signature Page 
  

			
	Partner Name	  	nCino, Inc.
		
	Partner Application Name	  	nCino Bank Operating System

 This OEM Addendum (“OEM Addendum”) amends and supplements the Partner Application Distribution
Agreement (the “PADA”) (the PADA, together with this OEM Addendum, the “Agreement”) between Partner and SFDC (as defined in the Agreement). This OEM Addendum is effective as of the later of the dates beneath the
parties’ signatures below (the “OEM Addendum Effective Date”); provided, however that if such dates are separated by more than thirty (30) days this OEM Addendum will be deemed null and void. Except as otherwise set
forth herein, the terms of the PADA shall apply to this OEM Addendum, and capitalized terms used but not defined in this OEM Addendum shall have the meanings set forth in the PADA. 

This OEM Addendum is a “Partner Category Addendum” as such term is defined in the PADA. 

The parties’ authorized signatories have duly executed this OEM Addendum as of the OEM Addendum Effective Date. 

 

									
	SFDC	 		 	    Partner
					
	By:	 	 	 		 	    By:	 	 

									
					
	Print Name:	 	 	 		 	Print Name:	 	 

									
					
	Title:	 	 	 		 	Title:	 	 
					
	Date:	 	 	 		 	Date:	 	 

	1.	 Additional Definitions 

“Admin User” means a subscription to an OEM Service that may be used by a Customer only to configure and administer the OEM Services in
support of the Customer’s use of the Combined Solution. An Admin User may not be used to access, distribute, or use OEM Services to access standard objects through standard tabs and related lists in custom tabs through the SFDC web services API
or through reports and dashboards. Standard objects include campaigns, leads, opportunities, cases, solutions and forecasts. 
 “Customer
Agreement” has the meaning set forth in Section 9 (Customer Agreements). 
 “Embedded Edition Restriction” means the terms
set forth in Exhibit C hereto. 
 “OEM Services” means the Services that SFDC provides for the use or resale by Partner as part of a
Combined Solution, as set forth in the Product Catalog and each Service Order accepted by SFDC. For the avoidance of doubt, the OEM Services are also Distribution Services. 

“Platform Subscription” means a Force.com OEM Services subscription, or a subscription to other OEM Services designated in the Product
Catalog as “fulfilling the 1:1 requirement” or similar designation. 
 “Product Catalog” means the listing of OEM Services,
pricing and product specific terms that SFDC makes available for Partner to purchase pursuant to Service Orders, as set forth initially in Exhibit A, and as updated from time to time by SFDC in the Channel Order App [***]. 

“Provisioning Information” means the following information regarding the applicable Service Order: 

 

	 	a)	 Customer name and location 

 

	 	b)	 Org identification number 

 

	 	c)	 Name of OEM Services subscription type and quantity sold 

 

	 	d)	 Effective start date of Customer order 

 

	 	e)	 Term of Customer order 

 

	 	f)	 Auto-renewal (Y/N) 

  

	 	g)	 Date of Customer’s Acceptance of Customer Agreement 

 

	 	h)	 Date of Partner’s receipt of Customer order 

 

	 	i)	 Per User/month pricing (percentage of net revenue pricing only) 

“Required Pass-Through Terms” means the SFDC Terms of Use [***]. 

“SFDC Terms of Use” means the terms that Partner must pass-through to the Customer set forth in Exhibit
F-3 hereto [***]. 
 “User” means an individual who is authorized by Customer to use a
Service, for whom Customer has purchased a subscription (or in the case of any Services provided by SFDC or Partner without charge, for whom an Services subscription has been provisioned), and to whom Customer (or, when applicable, SFDC or Partner
at Customer’s request) has supplied a user identification and password (for Services utilizing authentication). Users may include, for example, employees, consultants, contractors and agents of Customer, and third parties with which Customer
transacts business. 
  

	2.	 Services. 

  

	 	2.1	 Subject to the terms and conditions of this Agreement, SFDC hereby grants to Partner a nonexclusive,
nontransferable (except as set forth in this Agreement), non-sublicensable (except as set forth in this Agreement) right to market, demonstrate, resell and support OEM Services in connection with Partner
Applications as part of a Combined Solution. 

  

	 	2.2	 Partner may not resell any Services other than the OEM Services and may not resell any such OEM Service(s)
independent of a Combined Solution. 

  

	 	2.3	 The Partner Applications must provide substantial functionality that is not available through the Services
alone. 

  

	 	2.4	 The Combined Solution must be provisioned to a unique Org for each Customer. A single Org may not contain
Customer Data of, or be accessed by, more than one Customer. 

  

	 	2.5	 Partner may not, without SFDC’s prior written consent (including pursuant to a separate written
agreement), offer an application substantially similar to a Partner Application for use with Services, or any other services made available by SFDC that is not identified in a Partner Application Description. [***]. 

 

	 	2.6	 During and after the Term of this Agreement, to the extent that Partner creates an online application using the
Services, Partner may not, without SFDC’s prior written consent, make available such application to third parties (i.e. other than Partner or its Affiliates) unless authorized pursuant to this Agreement and subject to the terms and conditions
set forth herein or another written agreement between the Parties. Breach of this Section 2.6 will constitute a material breach of this Agreement. 

	 	2.7	 Unless otherwise specified in the Product Catalog or Service Order, OEM Services are purchased as User
subscriptions and may be accessed by no more than the specified number of Users. 

  

	 	2.8	 This Agreement does not grant Partner an internal use subscription for the Services. 

 

	3.	 1:1 Requirement. Partner must sell one Platform Subscription with every one (1) subscription to a
Partner Application it sells as part of a Combined Solution. A breach of this Section 3 will constitute a material breach of this Agreement. 

  

	4.	 Combined Solutions. Combined Solutions may only utilize the minimum number of OEM Services
components (e.g., custom objects) required to deliver the applicable Partner Application. Customers may not increase the number of custom objects beyond that provided in the Partner Applications, nor may they develop applications for internal use or
install additional applications in connection with the OEM Services included in the Combined Solution. 

  

	5.	 Service Orders. 

 

	 	5.1	 Delivery of Service Orders. Partner will submit a complete and accurate Service Order to SFDC via
SFDC’s Channel Order App (or such other method pre-approved by SFDC in writing) for all OEM Services subscriptions that Partner is required to purchase pursuant to Section 3 (1:1 Requirement) above.
Each Service Order is subject to SFDC’s reasonable and good faith acceptance, which will not be unreasonably withheld or delayed [***]. For clarity, Service Orders entered into pursuant to the terms of the Prior Agreement will be
considered Service Orders hereunder, and OEM Services subscriptions ordered under such Service Orders will be considered OEM Service subscriptions under this Agreement. 

 

	 	5.2	 Provisioning Information. Each Service Order submitted via the Channel Order App must include the
Provisioning Information. Partner represents and warrants that all such Provisioning Information submitted to SFDC will be true and correct and agrees to certify the same in writing, and to provide to SFDC copies of the documentation underlying the
Provisioning Information, periodically, upon SFDC’s request. 

  

	 	5.3	 Trial Subscriptions. Partner is not required to submit a Service Order to SFDC for Trial Subscriptions;
provided, however, that Partner must submit the applicable Service Order to SFDC within [***] of the expiration of a Trial Subscription to the extent Partner continues to provide the Partner Application. No more than five (5) Trial
Subscriptions can be provisioned to an individual Customer. 

  

	 	5.4	 No Cancellation. Service Orders are non-cancelable by Partner
after acceptance by SFDC. The number of subscriptions specified in an accepted Service Order cannot be decreased prior to the end of the Service Order term, regardless of any termination, nonpayment, nonuse or other conduct or inaction on the part
of the corresponding Customer. 

  

	 	5.5	 Channel Order App Certification. Partner agrees that its personnel who will be entering Service Orders
via the Channel Order App will go through SFDC’s training process for the Channel Order App, including passing the related certification exam, within [***] of the OEM Addendum Effective Date. In addition to the foregoing, any other
Partner personnel who will be entering Service Orders via the Channel Order App will also have to complete such training and certification in a timely manner. 

 

	6.	 OEM Services Subscriptions. 

 

	 	6.1	 Subscription Term. The term of each OEM Services subscription and renewal thereof shall be [***];
provided, that if Partner has already resold one or more OEM Services subscriptions to such Customer, the term of each additional OEM Services subscription that Partner resells to such Customer (each, an
“Add-On Subscription”) must coterminate with the term of such pre-existing Services subscriptions. 

 

	 	6.2	 Subscription Renewals. Existing OEM Services subscriptions shall automatically renew unless terminated
by (i) Partner by providing [***] prior written notice to SFDC through the Channel Order App, or (ii) SFDC, in its reasonable discretion, by providing [***] prior written notice to the Partner [***].

  

	 	6.3	 Admin Subscriptions. SFDC will provision at least one Admin User Subscription to each Customer Org.

  

	7.	 Provision of OEM Services and Certain Limitations. 

 

	 	7.1	 Provision of OEM Services. SFDC will use commercially reasonable efforts to make the online OEM Services
available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which SFDC shall give advance electronic notice as provided in the Documentation), and (b) any unavailability caused by circumstances beyond SFDC’s
reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving SFDC employees), Internet service provider failure or delay, Non-SFDC Application or denial of service attack. 

  

	8.	 Fees, Invoicing and Payment. 

 

	 	8.1	 Fees. 

	 	8.1.1	 Partner will pay SFDC fees for OEM Services as set forth in the applicable Service Order and in
accordance with this Agreement. 

  

	 	8.1.2	 SFDC will invoice Partner on a [***] set forth in the Service Orders for each Customer account.
On or around the [***] of each month, SFDC will provide Partner with an account statement (“Account Statement”) specifying the aggregate amounts due SFDC across all Customer accounts. Amounts invoiced under this OEM Addendum
are due [***] from receipt of the invoice (receipt deemed same day as sent, if sent via email), and paid by wire transfer once each month. With each wire transfer payment, Partner shall provide SFDC with a listing of the SFDC invoices that
Partner is making payments against with such payment. 

  

	 	8.1.3	 [***]. 

  

	 	8.2	 Customer Billing and Collection. Partner will be solely responsible for billing and collecting fees for
the Combined Solution from all Customers. 

  

	9.	 Customer Agreements. 

 

	 	9.1	 Customers will contract directly with Partner for use of the Combined Solution. 

 

	 	9.2	 Partner agrees that it will directly enter into an agreement (either through an online click-through agreement
allowing for tracking of acceptance or through a written agreement) with each Customer containing: 

  

	 	(i)	 Other than as set forth in Section 9.5, the SFDC Terms of Use, or terms that are not materially different
than or less protective of SFDC than the SFDC Terms of Use; 

  

	 	(ii)	 Other than as set forth in Section 9.5, the Embedded Edition Restriction; and 

 

	 	(iii)	 any product specific terms specified by SFDC in the Product Catalog or the applicable Service Order for
particular versions of the Services ((i), (ii) and (iii) together constitute the “Customer Agreement”). 

 For the
avoidance of doubt, each Customer Agreement that Partner enters into with Customer must expressly state that the SFDC Terms of Use, Embedded Edition Restriction and product specific terms contained in such Customer Agreement are to the benefit of
and enforceable by SFDC as a third party beneficiary. Except for the Customer Agreement, pricing and all other terms and conditions relating to Customers’ use of the Combined Solution will be solely between Customers and Partner. 

 

	 	9.3	 SFDC reserves the right to terminate any Service Order or suspend access to the Distribution Services if the
applicable Customer is in breach of the Customer Agreement. In no case will any such termination or suspension give rise to any liability of SFDC to Partner or to the Customer, including for a refund or damages. 

 

	 	9.4	 Partner will prominently inform all Customers signing up for a Trial Subscription that registration information
will be disclosed to SFDC and will be used by SFDC pursuant to its privacy policy available at http://www.salesforce.com. All data provided by a prospective Customer through a Trial Subscription will be treated by the Parties as that Customer’s
Customer Data, and Partner will enable the Customer to access and download all of its Customer Data submitted, accessed or processed by the Partner Applications throughout the term of the Trial Subscription. 

 

	 	9.5	 [***] 

  

	10.	 Customer Data and other Obligations. 

 

	 	10.1	 Additional Partner Obligations.  

 

	 	10.1.1	 Prior to accessing a Customer’s account and/or Customer Data in order to administer or configure
the Combined Solution as an Admin User or by other means, Partner must notify the applicable Customer in the Customer Agreement or in another agreement that Partner will have such access to the Customer’s account and/or Customer Data.

  

	 	10.2	 Additional SFDC Obligations. 

 

	 	10.2.1	 SFDC will maintain [***] administrative, physical, and technical safeguards for protection of the
security, confidentiality and integrity of Customer Data, as described in the Documentation. Those safeguards will include, but will not be limited to, measures for preventing access, use, modification or disclosure of Customer Data by SFDC
personnel except (a) to provide the Services and prevent or address service or technical problems, (b) as compelled by law in accordance with the “Confidentiality: Compelled Disclosure” section below, or (c) as expressly
permitted in writing by a Customer. 

  

	 	10.3	 Einstein OEM Services and Features. 

 

	 	10.3.1	 Einstein Data Analytics. Partner acknowledges that SFDC may access Customer Data submitted to Services
and features branded as Einstein for the purpose of training and improving similar or related services and features and Partner, for itself and on behalf of its Customers, instructs SFDC to process its Customer Data for such purpose. SFDC retains
all right, title, and interest in and to all system performance data, machine learning algorithms, and aggregated results of such machine learning. SFDC will not share any Customer Data with any other customers. 

	 	10.3.2	 Acceptable Use and External-Facing Services Policy. Partner acknowledges and agrees that, in its use of
Services and features branded as Einstein, Partner shall comply with the terms of the SFDC Terms of Use, including SFDC’s Acceptable Use and External-Facing Services Policy, which is set forth at
https://c1.sfdcstatic.com/content/dam/web/en_us/www/documents/legal/Agreements/policies/ExternalFacing_Services_Policy.pdf and incorporated herein by reference. 

 

	11.	 Term. 

  

	 	11.1	 The initial term of this OEM Addendum commences on the OEM Addendum Effective Date and ends seven (7) years
thereafter (“Initial Term”), unless terminated earlier by either Party as set forth in this Agreement. Thereafter, this OEM Addendum will automatically renew for additional one (1) year periods (each a “Renewal
Term”), unless terminated earlier by either Party pursuant to this Agreement or unless either Party gives notice of non-renewal to the other Party no later than [***] before the end of the Initial Term or the then-current Renewal Term. The
Initial Term, all Renewal Terms and any Transition Period are referred to collectively as the “OEM Term.” 

  

	 	11.2	 Notwithstanding Section 7.3.2 of the PADA, if either Party elects not to renew this OEM Addendum pursuant
to Section 11.1 of the OEM Addendum, the Parties will continue to perform their respective obligations under this Agreement, including payment obligations, so that all then-current Customers will continue to have full and complete access to the
Combined Solution as set forth below: 

 (i) Each Service Order in effect as of the date of expiration of this Agreement
(an “Active Service Order”) will continue for the remainder of its then-current term. 
 (ii) Each Active Service Order may
continue to automatically renew one or more times as set forth in Section 6.2 of the OEM Addendum for up to [***], provided that all such renewals must end no later than [***]. For the avoidance of doubt, (i) all Service
Orders must expire no later than [***] following the date of expiration of this Agreement, and (ii) the PADA and OEM Addendum will continue to apply in full force and effect with respect to Service Orders in effect during the Extended
Transition Period. 
 (iii) SFDC reserves the right to terminate the Customer relationship with any Customer that is in breach of its SFDC
MSA during the Extended Transition Period. In no case will any such termination give rise to any liability of Salesforce to Partner or to the Customer for a refund or damages. 

(iv) [***]. 
  

	12.	 Indemnification. For the purposes of the section of this Agreement titled “Indemnification by
Partner,” a “Claim Against SFDC” includes any claim, demand, suit or proceeding made or brought against SFDC by a third party based upon a breach by Customer of the Customer Agreement. 

 

	13.	 Counterparts. This OEM Addendum may be executed electronically and in counterparts.

 Exhibit List 

Exhibit A: Product Catalog 

Exhibit B: Partner Application Description 

Exhibit C: Embedded Edition Restriction 

Exhibit D: Channel Partners 

Exhibit E: Authorized Affiliates 

Exhibit F-1: Previous SFDC Service Terms 

Exhibit F-2: Previous SFDC Service Terms 

Exhibit F-3: SFDC Terms of Use 

Exhibit G-1: Customer Specific Terms for [***] Bank [***] 

Attachment 1 to Exhibit G-1: Customer Specific Terms for [***] Bank [***]: Service Level
Addendum 
 Attachment 2 to Exhibit G-1:    Customer Specific Terms for
[***] Bank [***] 
 Exhibit G-2: Customer Specific Terms for Bank [***] 

Attachment 1 to Exhibit G-2: Business Continuity  

Exhibit G-3: Customer Specific Terms for: [***] Bank 

Exhibit H: Service Level Addendum 

Exhibit I: Public Cloud Infrastructure 

Attachment 1 to Exhibit I: Covered Customers 

Exhibit J: Data Processing Addendum 

 Exhibit A – Product Catalog 

[***] 

 Exhibit B—Partner Application Description: nCino Bank Operating System

 [***] 

 Exhibit C – Embedded Edition Restriction 

[***] 

 Exhibit D – Channel Partners 

[***] 

 Exhibit E – Authorized Affiliates 

[***] 

 Exhibit F-1 to OEM Addendum 

[***] 

 Exhibit F-2 to OEM Addendum 

[***] 

 Exhibit F-3 to OEM Addendum 

[***] 

 Exhibit G-1 to OEM Addendum — Modified SFDC
Service Terms for [***] Bank [***] 
 [***] 

 Attachment 1 to Exhibit G-1 to OEM Addendum—
Modified SFDC Service Terms for [***] Bank [***] 
 [***] 

 Attachment 2 to Exhibit G-1 to OEM Addendum –
Modified SFDC Service Terms for [***] Bank [***] 
 [***] 

 Exhibit G-2 to OEM Addendum — Modified SFDC
Service Terms for Bank [***] 
 [***] 

 Attachment I — Business Continuity 

[***] 

 Exhibit G-3 to OEM Addendum — Customer
Specific Terms for: [***] Bank 
 [***] 

 EXHIBIT H to OEM Addendum 

[***] 

 Exhibit I to OEM Addendum 

[***] 

 Attachment 1 to Exhibit I to OEM Addendum 

Covered Customers 
 [***]

 Exhibit J to OEM Addendum 

[***]

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