Document:

First Amendment dated February 11, 2008 to Credit Agreement

 Exhibit 10.102 
 FIRST AMENDMENT 
 THIS FIRST AMENDMENT (this “Amendment”) dated as of February 11, 2008 to the Credit
Agreement referenced below is by and among Epicor Software Corporation, a Delaware corporation (the “Borrower”), the Guarantors identified on the signature pages hereto (the “Guarantors”), the Lenders identified on
the signature pages hereto and Bank of America, N.A., as Administrative Agent (in such capacity, the “Administrative Agent”). 
 W I T N E S S E T H 
 WHEREAS, credit facilities have been extended to the Borrower pursuant to the Credit Agreement (as amended, modified and
supplemented from time to time, the “Credit Agreement”) dated as of December 16, 2007 among Borrower, the Guarantors identified therein, the Lenders identified therein and the Administrative Agent; and 
 WHEREAS, the Borrower has requested certain modifications to the Credit Agreement and all the Lenders have agreed to the requested modifications on the terms and
conditions set forth herein. 
 NOW, THEREFORE, IN CONSIDERATION of the premises and other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the parties hereto agree as follows: 
 1. Defined Terms. Capitalized terms used herein but not otherwise defined herein
shall have the meanings provided to such terms in the Credit Agreement. 
 2. Amendment. The Credit Agreement is amended as follows: 
 2.1 Each reference in the Credit Agreement to “Section 7.02(b)” is amended to read “Section 7.02(a)”. 
 2.2 The definitions of “CAT” and “Regulation” in Section 1.01 are deleted. 
 2.3 In the definition of “Attributable Indebtedness” in Section 1.01 the “)” at the end of clause (d) is deleted. 
 2.4 In the last sentence of each of Section 2.05(b)(i) and Section 2.05(b)(v) the phrase “immediately provided such additional Cash Collateral” is amended to read “immediately provide such
additional Cash Collateral”. 
 2.5 In Section 7.02(d) the phrase “would be to be” is amended to read “would be”. 

2.6 The cover page to the Credit Agreement is amended to read as set forth on Exhibit A hereto. 
 3. Conditions Precedent. This Amendment shall be effective as of the date hereof upon the execution of this Amendment by the Loan Parties and all the Lenders. 
 4. Reaffirmation of Obligations. Each Loan Party (a) acknowledges and consents to all of the terms and conditions of this Amendment, (b) affirms all of
its obligations under the Loan Documents and (c) agrees that this Amendment and all documents executed in connection herewith do not operate to reduce or discharge such Loan Party’s obligations under the Credit Documents. 
 5. Reaffirmation of Security Interests. Each Loan Party (i) affirms that each of the Liens granted in or pursuant to the Loan Documents are valid and
subsisting and (ii) agrees that this Amendment shall in no manner impair or otherwise adversely effect any of the Liens granted in or pursuant to the Loan Documents. 
 6. No Other Changes. Except as modified hereby, all of the terms and provisions of the Loan Documents shall remain in full force and effect. 
 7. Counterparts; Facsimile Delivery. This Amendment may be executed in any number of counterparts, each of which when so executed and delivered shall be deemed an original and it shall not be necessary in
making proof of this Amendment to produce or account for more than one such counterpart. Delivery of an executed counterpart of this Amendment by facsimile shall be effective as an original. 
 8. Governing Law. This Amendment shall be deemed to be a contract made under, and for all purposes shall be construed in accordance with, the laws of the State of
New York. 
 [Signature Pages Follow] 

 IN WITNESS WHEREOF, each of the parties hereto has caused a counterpart of this First Amendment to be duly executed and
delivered as of the date first above written. 
  

							
	BORROWER:	  	EPICOR SOFTWARE CORPORATION, a Delaware corporation	  	
				
		  	By:	  	 /s/ MICHAEL A. PIRAINO
	  	
		  	Name:	  	Michael A. Piraino	  	
		  	Title:	  	Chief Financial Officer and Executive Vice President	  	
			
	GUARANTORS:	  	CRS RETAIL TECHNOLOGY GROUP, INC., a Utah corporation	  	
		  	CRS RETAIL SYSTEMS, INC., a New York corporation	  	
				
		  	By:	  	 /s/ MICHAEL A. PIRAINO
	  	
		  	Name:	  	Michael A. Piraino	  	
		  	Title:	  	President	  	
			
	ADMINISTRATIVE AGENT:	  	BANK OF AMERICA, N.A., as Administrative Agent	  	
				
		  	By:	  	 /s/ BRENDA H. LITTLE
	  	
		  	Name:	  	Brenda H. Little	  	
		  	Title:	  	Assistant Vice President	  	
			
	LENDERS:	  	BANK OF AMERICA, N.A., as a Lender	  	
				
		  	By:	  	 /s/ FRED L. THORNE
	  	
		  	Name:	  	Fred L. Thorne	  	
		  	Title:	  	Managing Director	  	
			
		  	KEYBANK NATIONAL ASSOCIATION	  	
				
		  	By:	  	 /s/ RAED Y ALFAYOUMI
	  	
		  	Name:	  	Raed Y. Alfayoumi	  	
		  	Title:	  	Vice President	  	

 EXHIBIT A 
 Published CUSIP Number: 29426NAA2 
 CREDIT AGREEMENT 
 Dated as of December 16, 2007 
 among 
 EPICOR SOFTWARE CORPORATION, 
 as the Borrower,

 THE SUBSIDIARIES OF THE BORROWER IDENTIFIED HEREIN, 
 as the Guarantors, 
 THE LENDERS PARTY HERETO, 
 KEYBANK NATIONAL ASSOCIATION, 
 as Syndication Agent, 
 WELLS FARGO FOOTHIL, LLC, HSBC BANK USA, N.A., and COMERICA BANK, 
 as Co-Documentation Agents 
 and 
 BANK OF AMERICA, N.A., 
 as Administrative Agent, Swing Line Lender and L/C Issuer 
 Arranged By: 
 BANC OF AMERICA SECURITIES LLC,

 as Sole Lead Arranger and Book ManagerNotice of Increase

 Exhibit 10.103 
 February 11, 2008 
 Bank of America, N.A., as Administrative Agent 
 WA1-501-32-37 
 800 5th Avenue, Floor 32 
 Seattle WA 98104 
 Attention: Brenda H. Little 
  

	Re:	Credit Agreement (as amended, modified and supplemented from time to time, the “Credit Agreement”) dated as of December 16, 2007 among Epicor Software
Corporation, a Delaware corporation (the “Borrower”), the Guarantors identified therein, the Lenders identified therein, and Bank of America, N.A., as Administrative Agent (in such capacity, the “Administrative
Agent”) 

 Ladies and Gentlemen: 
 Capitalized terms used herein but not otherwise defined herein shall have the meanings provided in the Credit Agreement. 
 The Borrower hereby
notifies the Administrative Agent that pursuant to Section 2.01(c) of the Credit Agreement the Borrower is exercising its right to increase the Aggregate Revolving Commitment by $50 million with additional Revolving Commitments from
banks and other financial institutions that qualify as Eligible Assignees. 
  

			
	 EPICOR SOFTWARE CORPORATION,
 a Delaware
corporation

		
	By:	 	 /s/ JOHN D. IRELAND

	Name:	 	John D. Ireland
	Title:	 	Senior Vice President, General Counsel and SecretaryDIRECTOR RETIREMENT PLAN

 Exhibit 10.28 
 BANK OF HAMPTON ROADS 
 DIRECTORS RETIREMENT PLAN AGREEMENT 
 This Directors Retirement Plan Agreement (the “Agreement”) is entered into as of the
             day of             ,
200            , by and between The Bank of Hampton Roads, a Virginia banking corporation, (“BHR” or the “Bank”), with a principal address of
999 Waterside Drive, Suite 200, Norfolk, Virginia (23510), and              (Print Name) (“Participant”), with an address of
                         in the City/County of
                    , Virginia
(                    ) (Zip Code). 
 R E C I T A L S 
 Whereas, BHR’s Board of Directors (the “Board”) did unanimously approve at
its meeting on March 31, 2001, a certain “Directors Retirement Plan” (the “Plan”) as formulated and recommended by the Executive Committee of the Board providing for retirement compensation to a retiring Director
based upon a Director’s term of service to the Bank; 
 Whereas, the Plan was adopted in recognition of the fact that Board
Members who become eligible for benefits under the Plan have served on the Board for a significant period of time and will have developed a keen understanding of the Bank, its business, the competitive environment in which the Bank operates and the
elements of effective corporate governance; 
 Whereas, for those retiring Directors who want to leave the Board but remain associated
with the Bank, the Plan allows former Board Members who have distinguished themselves in service to the Bank to continue to make meaningful contributions to the Board and the Bank; 
 Whereas, the Plan requires that Board Members have a significant investment in the Bank, maintain enthusiasm about the Bank and its services, and
be active in the business community; 
 Whereas, the Plan as adopted affects BHR Directors who have served on the Board for six
(6) or more years and provides certain benefits in consideration of certain continued services to the Bank, the terms and conditions of which are more fully described in this Agreement; and 
 Whereas, the Participant and the Bank believe it prudent to memorialize the various obligations of the Participant and the Bank to each other and
the Participant’s compensation and rights under the Plan. 

 IN CONSIDERATION of the premises and covenants set forth herein and other good consideration, the
receipt and sufficiency of which is herby acknowledged, the parties hereto agree as follows: 
 1. Term. If the Participant is eligible to receive compensation and benefits under the Plan as provided in ¶2 herein, the term (the “Term”) of this Agreement shall commence from the first (1st) day of the month following the conclusion of the Participant’s service on the Board and continue for the earlier to occur of (a) the
Retirement Payment Period (as defined below) or (b) the termination of the Agreement pursuant to ¶9. For purposes of this Agreement, the “Retirement Payment Period” shall be calculated based on the Participant’s term of
service on the Board as follows: thirty-six (36) months plus one (1) month for each additional two (2) month period of service by the Participant on the Board beyond six (6) years. For example, if a Participant serves on the
Board for nine (9) years, the term of the Plan would be fifty-four (54) months (the initial 6 years of service = 36 months; the 3 additional years of service = 18 months). 
 2. Eligibility. A Participant shall be eligible for compensation and benefits under the
Plan upon the sixth (6th) anniversary of the Participant’s first (1st) Board meeting as a Director of the Bank. The minutes of the Board as prepared by the Bank’s Secretary and subsequently ratified by the Board shall be dispositive of the Participant’s first
(1st) attended Board meeting. 
 3.
Duties. During the Term, Participant shall: 
  

	 	a.	Upon reasonable request, consult with the Bank’s Chairman and/or Chief Executive Officer as needed on matters of importance to the Bank; 

  

	 	b.	Direct or manage special projects or participant in special or ad-hoc committees of the Board deemed appropriate by the Bank’s Chairman and/or Chief Executive Officer;

  

	 	c.	Upon reasonable request of the Bank’s Chairman or Chief Executive Officer, attend the meetings of the Board; 

  

	 	d.	Attend the Bank’s annual strategic planning meeting and annual shareholder’s meeting; 

  

	 	e.	Attend a reasonable number of the Bank’s Advisory Board meetings for a designated City or area, attend a reasonable number of the Bank’s social functions and such other
events of importance to the Bank; and 

  

	 	f.	Serve as an ambassador for the Bank to the general public. 

 4. Compensation. For the services provided by Participant under this Agreement, the
Participant shall be entitled during the Term to a monthly cash payment, payable on the 1st day of each month during the Term, equal to fifty
percent (50%) of the monthly fee(s) paid to Directors of the Bank for attendance at all monthly meetings of the Board as established by the Participant’s last Board meeting before retirement from the Board. For example, if the monthly fee
as described by the as of the Participant’s last Board meeting is $1,100.00 for attendance at two (2) monthly meetings of the Board, the Participant shall received a monthly cash payment of $550.00 

 5. Change in Control. If there is a “Change in Control Event” and the Plan is terminated
or discontinued, the Participant shall be entitled to a lump-sum payment equal to the net present value of the fees which the Participant would receive pursuant to ¶4 for the remainder of the Term. For purposes hereof, a change in the
(i) ownership of the Bank, (ii) effective control of the Bank or (iii) substantial ownership of the assets of the Bank that qualifies as a “Change in Control Event” for purposes of Code Section 409 A pursuant to
regulations and guidance issued by the Internal Revenue Service shall be a “Change of Control Event” for this Agreement. 
 6.
Confidential Information. Participant shall adhere to all policies, guidelines, ethical standards, and applicable laws and regulations regarding confidential information of the Bank as if Participant were a member of the Board. 
 7. Protection of the Bank. Participant shall not during the Term (i) participate in the ownership, management or control of, or be connected
as an officer, employee, director, advisory board member or public spokesman for any entity or business which competes with the Bank, or (ii) seek to persuade any employee of the Bank to discontinue his or her status or employment therewith or
to become employed in a business or activities competitive with the Bank. Notwithstanding the foregoing, the Participant’s ownership of securities of a company engaged in competition with the Bank not in excess of five percent (5%) of any
class of such securities shall not be considered a breach of this paragraph. 
 8. Non-Disparagement. Participant shall not during the
Term, directly or indirectly, through words or actions, disparage or otherwise comment negatively on the Bank, its operations, owners, employees, products, services or name. 
 9. Termination. The Agreement shall terminate at the end of the Term or on such earlier date as is set forth below: 
  

	 	a.	The death of Participant; 

  

	 	b.	In the event of Participant’s total and permanent disability (defined as any physical, mental or emotional illness or disorder which may be expected to result in death or be of
indefinite duration and by reason of which Participant is unable to perform with the requisite skill the material acts substantially necessary to the performance of the contemplated services under this Agreement), then, ninety (90) days
following the occurrence of such disability, this Agreement shall terminate. If there is any dispute as to Participant’s permanent disability, the decision shall be determined by the agreement of two (2) licensed physicians, one of whom is
selected by BHR and the other by the Participant (or if those two (2) physician cannot agree, by a licensed physician selected by such two (2) physicians); 

	 	c.	By the mutual consent of the parties, provided, however, that in the event that this Agreement is terminated at the request of Participant before the expiration of the Term, the
provisions of ¶7 and ¶8 of this Agreement shall survive such termination for one (1) year and the provisions of ¶6 of this Agreement shall survive such termination for the remaining Term. 

  

	 	 d.
	 By the Participant’s breach of any of the terms and conditions hereof. In the event that the Agreement is
terminated as a result of Participant’s breach, then, in addition to any and all remedies that the Bank may have, Participant shall repay to the Bank upon demand all fees received hereunder and, further, waives all rights and benefits provided
by this Agreement. Other than for Participant’s breach of the provisions of ¶9© which survive termination, the termination of this Agreement by mutual consent of the parties at
the request of the Participant shall not be considered a “breach” for purposes of this subsection ¶9(d). 

 10. Miscellaneous. 
 10.1 Waiver of Breach. The waiver by either party hereto of a breach of any provision of this
Agreement shall not operate or be construed as a waiver of any subsequent breach by either party. 
 10.2 Notices. Any notice required
or permitted to be given under this Agreement shall be sufficient if in writing, sent by certified mail or overnight courier to the receiving party at the address above or to such other address as each party may hereafter specify in writing to the
other. 
 10.3 Binding Effect. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their
respective heirs, legatees, personal representatives and other legal representatives, successors and assigns. 
 10.4 Assignment. This
Agreement shall not be assignable by Participant. 
 10.5 Entire Agreement. This Agreement constitutes the entire agreement between
the parties and there are no representations, warranties, covenants or obligations except as set forth herein. 
 10.6 Amendments.
This Agreement may be amended only in writing executed by the parties hereto affected by such amendments. 
 10.7 Background, Enumerations
and Headings. The Background, enumerations and headings contained in this Agreement are for convenience of reference only and are not intended to have any substantive significance in interpreting this Agreement. 
 10.8 Gender and Number. Unless the context otherwise requires, whenever used in this Agreement the singular shall include the plural, the plural
shall include the singular, and the masculine gender shall include neuter or feminine gender and vice versa. 

 10.9 Governing Law. This Agreement shall be governed by and construed and enforced in accordance
with the laws of the Commonwealth of Virginia. 
 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly
executed under seal the day and year first written above. 
  

					
	 The Bank of Hampton Roads,
 a Virginia banking corporation
	 	
			
	By	 	 	 	(SEAL)
	Print Name:	 	 	 	
	Title:	 	 	 	
	Date:	 	 	 	
		
	Participant:	 	
		
	 	 	(SEAL)
	Print Name:	 	 	 	
	Date:	 	 	 	

 This agreement has been entered into with Herman A. Hall, III, W. Lewis Witt, Robert R. Kinser, Jordan E. Slone,
Jack W. Gibson, Douglas J. Glenn, Patricia M. Windsor, Roland Carroll Smith, Sr., Bobby L. Ralph, and Emil A. Viola.

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