Document:

exv10w1w1

 

Exhibit 10.1.1

Amendment No. 38

5/28/03

SOW: oYes þNo

[Graphic Omitted: NeuStar Logo]

AMENDMENT OF SLR-27

UNDER

AGREEMENT FOR NUMBERING ADMINISTRATION CENTER /

SERVICE MANAGEMENT SYSTEM

 Page 1

 

Amendment No. 38

5/28/03

SOW: oYes þNo

AMENDMENT OF SLR-27

UNDER

AGREEMENT FOR NUMBERING ADMINISTRATION CENTER / SERVICE MANAGEMENT SYSTEM

	1.	 	PARTIES.

This amendment (this “Amendment”) is entered into pursuant to Article 30 of, and upon execution
shall be a part of, the Agreement for Number Portability Administration Center/Service Management
System (the “Master Agreement”) by and between NeuStar, Inc., a Delaware corporation (“Contractor”)
and the North American Portability Management LLC, a Delaware limited liability company (the
“Customer” or “NAPM”), as the successor in interest to and on behalf of the respective limited
liability companies listed below for the separate Service Areas (referred to individually as a
“Subscribing Customer” and collectively as the “Subscribing Customers”):

	 	•	 	LNP, LLC (Midwest)
	 
	 	•	 	Mid-Atlantic Carrier Acquisition Company, LLC
	 
	 	•	 	Northeast Carrier Acquisition Company, LLC
	 
	 	•	 	Southeast Number Portability Administration Company, LLC
	 
	 	•	 	Southwest Region Portability Company, LLC
	 
	 	•	 	West Coast Portability Services, LLC
	 
	 	•	 	Western Region Telephone Number Portability, LLC

	2.	 	EFFECTIVNESS.

This Amendment shall be effective as of [the 31st day of May, 2003] (the “Amendment
Effective Date”) only upon execution of separate amendments by Contractor and Customer. The number
in the upper left-hand corner refers to this Amendment. Capitalized terms used herein without
definition shall have the meanings as defined in the Master Agreement.

	3.	 	SCOPE.

The parties desire to amend SLR-27 to reflect the incorporation of electronic media into
Contractor’s delivery processes. Therefore, SLR-27 is hereby amended by replacing the word “Mail”
with “Provide” under the Service Commitment Level column.

Upon execution of this Amendment, Contractor will provide the amended definition of SLR-27 to its
Gateway Evaluation Process (“GEP”) auditor.

	4.	 	COMPLETION AND ACCEPTANCE CRITERIA.

 Page 2

 

Amendment No. 38

5/28/03

SOW: oYes þNo

The following internal documents are applicable under this Amendment:

	 	 	 	 	 
	 

	 	N/A
	 	Functional Requirements Specifications
	 

	 	 	 	 
	 

	 	N/A
	 	Requirements Traceability Matrix
	 

	 	 	 	 
	 

	 	N/A
	 	External Design
	 

	 	 	 	 
	 

	 	N/A
	 	System Design
	 

	 	 	 	 
	 

	 	N/A
	 	Detailed Design
	 

	 	 	 	 
	 

	 	N/A
	 	Integration Test Plan
	 

	 	 	 	 
	 

	 	N/A
	 	System Test Plan
	 

	 	 	 	 
	 

	 	N/A
	 	Software Quality Assurance Program Report
	 

	 	 	 	 
	 

	 	Ö
	 	User Documentation
	 

	 	 	 	 
	 

	 	N/A
	 	Software Configuration Management Plan
	 

	 	 	 	 
	 

	 	Ö
	 	Standards and Metrics
	 

	 	 	 	 

	5.	 	IMPACTS ON MASTER AGREEMENT

The following Master Agreement documents are impacted by this Amendment:

	 	 	 	 	 
	 

	 	None
	 	Master Agreement
	 

	 	 	 	 
	 

	 	None
	 	Exhibit B Functional Requirements Specification
	 

	 	 	 	 
	 

	 	None
	 	Exhibit C Interoperable Interface Specification
	 

	 	 	 	 
	 

	 	None
	 	Exhibit E Pricing Schedules
	 

	 	 	 	 
	 

	 	None
	 	Exhibit F Project Plan and Test Schedule
	 

	 	 	 	 
	 

	 	Ö
	 	Exhibit G Service Level Requirements
	 

	 	 	 	 
	 

	 	None
	 	Exhibit H Reporting and Monitoring Requirements
	 

	 	 	 	 
	 

	 	None
	 	Exhibit J User Agreement Form
	 

	 	 	 	 
	 

	 	None
	 	Exhibit K External Design
	 

	 	 	 	 
	 

	 	None
	 	Exhibit L Infrastructure/Hardware
	 

	 	 	 	 
	 

	 	None
	 	Exhibit N System Performance Plan for NPAC/SMS Services
	 

	 	 	 	 

	6.	 	PRICING.

There are no pricing impacts under this Amendment.

	7.	 	CONTINUATION OF MASTER AGREEMENT AND USER AGREEMENT.

Except as specifically modified and amended hereby (including by the SOW Specifications where
applicable), all the provisions of the Master Agreement and the User Agreements entered into with
respect thereto, and all exhibits and schedules thereto, shall remain unaltered and in full force
and effect in accordance with their terms. From and after the date hereof, any reference in either
the Master Agreement to itself and any Article, Section or subsections thereof or to any Exhibit
thereto, or in any User Agreement to itself or to the Master Agreement and applicable to any time
from and after the date hereof, shall be deemed to be a reference to such agreement, Article,
Section, subsection or Exhibit as modified and amended by this SOW. From and after the

 Page 3

 

Amendment No. 38

5/28/03

SOW: oYes þNo

effectiveness of this SOW, this SOW shall be a part of the Master Agreement and, as such, shall be
subject to the terms and conditions therein.

	8.	 	MISCELLANEOUS.

	 	8.1	 	Counterparts.

This SOW may be executed in two or more counterparts and by different parties hereto in separate
counterparts, with the same effect as if all parties had signed the same document. All such
counterparts shall be deemed an original, shall be construed together and shall constitute one and
the same instrument.

	 	8.2	 	Entire Agreement.

This SOW sets forth the entire understanding between the Parties with regard to the subject matter
hereof and supercedes any prior or contemporaneous agreement, discussions, negotiations or
representations between the Parties, whether written or oral, with respect thereto.

[THIS SPACE INTENTIONALLY LEFT BLANK]

 Page 4

 

Amendment No. 38

5/28/03

SOW: oYes þNo

IN WITNESS WHEREOF, the undersigned have executed this Amendment:

	 	 	 	 	 
	CONTRACTOR: NeuStar, Inc.
	 
	By:

	 	/s/ C Walker	 	 
	 

	 	 	 	 
	Its:

	 	VP Customer Ops	 	 
	 

	 	 	 	 
	Date:

	 	6-9-03	 	 
	 

	 	 	 	 
	 
	 	 	 	 
	CUSTOMER: North American Portability Management, LLC
	 
	By:

	 	/s/ Richard Theiss	 	 
	 

	 	 	 	 
	Its:

	 	Co-Chair	 	 
	 

	 	 	 	 
	Date:

	 	11 June, 2003	 	 
	 

	 	 	 	 
	 
	 	 	 	 
	CUSTOMER: North American Portability Management, LLC
	 
	By:

	 	/s/ Pamela H. Connell	 	 
	 

	 	 	 	 
	Its:

	 	Co-Chair	 	 
	 

	 	 	 	 
	Date:

	 	June 16, 2003	 	 
	 

	 	 	 	 

 Page 5exv10w2w1

 

Exhibit 10.2.1

Pursuant
to 17 CFR 240.24b-2, confidential information has been omitted in places marked [* * *]and has been filed separately with the Securities and Exchange Commission pursuant to a
Confidential Treatment Application filed with the Commission.

CANADIAN NPAC/SMS CONTRACTOR SERVICES AGREEMENT

AMENDING AGREEMENT

THIS AMENDING AGREEMENT is made and entered into with effect as of the day of October, 2005.

BETWEEN:

CANADIAN LNP CONSORTIUM, INC., a corporation incorporated under the laws of Canada
(“Customer”),

- and -

NEUSTAR, INC., a corporation incorporated under the laws of Delaware (“Contractor”)

WHEREAS pursuant to a Contractor Services Agreement made and entered into as of May 19, 1998 by and
between Customer and Lockheed Martin IMS Corporation (as amended and assigned on November 30, 1999
by Lockheed Martin IMS Corporation to Contractor) (the “Contractor Services Agreement”), Contractor
has provided the NPAC/SMS Services to Users pursuant to User Agreements (as those terms are defined
in the Contractor Services Agreement);

AND WHEREAS by amending agreement dated March 31, 2003, the Contractor Services Agreement was
amended, inter alia, to extend the term thereof to May 31, 2007;

AND WHEREAS pursuant to a letter agreement dated September 12, 2005 between Customer and Contractor
(the “Letter Agreement”), Customer and Contractor renewed the Contractor Services Agreement to
December 31, 2011 (the “Renewal Term”), all upon and subject to the terms and conditions contained
in the Letter Agreement;

AND WHEREAS the Letter Agreement contemplates the execution and delivery of this Canadian NPAC/SMS
Contractor Services Agreement Amending Agreement (the “Amending Agreement”), on the terms and
conditions described in the Letter Agreement, in order to fully implement the Letter Agreement;

NOW, THEREFORE, THIS AGREEMENT WITNESSETH that in consideration of the covenants and agreements
hereinafter contained, and for other good and valuable consideration, the receipt and sufficiency
of which are hereby acknowledged by each of the parties hereto, the parties hereto covenant and
agree as follows:

 Page 1

 

	1.	 	Effective Date

The Effective Date of the Contractor Services Agreement is amended by deleting “June 1, 2003” and
substituting “September 12, 2005” therefor.

	2.	 	Business Day

Section 1.7 of the Contractor Services Agreement is amended by deleting “Easter” and substituting
“Good Friday” therefor.

	3.	 	Term

Article 3 of the Contractor Services Agreement is amended by deleting “May 31, 2007” and
substituting “December 31, 2011” therefor.

	4.	 	Pricing and Adjustment

Article 6 of the Contractor Services Agreement is hereby amended by renumbering “Section 6.1
General” as “Section 6.1(a)”, and adding the following:

(b) One Time Credit. Contractor shall on or before December 31, 2005 pay, by way of
credit, the amount of $[* * *] (the “One Time Credit”) for the benefit of, and for
distribution among, the Users who are shareholders of the Customer (the “Canadian Users”).
The One Time Credit shall be payable by Contractor in the manner stipulated in writing by
the Customer in a direction delivered to Contractor, which direction shall be delivered to
Contractor no later than November 30, 2005. For greater certainty, the Parties expressly
acknowledge and agree that the One Time Credit may, in the sole discretion of the Customer
expressed in the direction described in the immediately preceding sentence, be payable by
Contactor: (i) by way of credit against future Canadian User payment obligations to
Contractor (as directed by the Customer); or (ii) by way of payment to the Customer of the
One Time Credit (or a combination of (i) and (ii)), within thirty (30) days of receipt by
Contractor of the direction described in this Section 6.1(b). For greater certainty, if the
amount of any such credit allocated to any Canadian User, as described in (i) in the
immediately preceding sentence, exceeds any such Canadian User’s payment obligations to
Contractor in the month in which such credit is allocated by Contractor (as described in
the immediately preceding sentence), the net amount of such credit in respect of any such
Canadian User shall be applied in the next following month, and so on, until such credit is
exhausted, unless otherwise directed by the Customer.

(c) Fixed Annual Credit. Subject to the requirements set forth below in this Section
6.1(c), Contractor shall, in each calendar year during the Initial Term beginning in 2006,
pay an annual credit in the amount of $[* * * ] for the benefit of, and for distribution
among, the Canadian Users (each a “Fixed Annual Credit”). The Fixed Annual Credit shall be
payable by Contractor in the manner stipulated in writing by the Customer in a

 Page 2

 

direction delivered to Contractor, which direction shall be delivered to Contractor for each
applicable calendar year no later than November 30 of that calendar year during the Initial
Term beginning in 2006 . For greater certainty, the Parties expressly acknowledge and agree
that the Fixed Annual Credit may, in the sole discretion of the Customer expressed in the
direction described in the immediately preceding sentence, be payable by Contractor: (i) by
way of credit against future Canadian User payment obligations to Contactor (as directed by
the Customer); or (ii) by way of payment to the Customer of the Fixed Annual Credit (or a
combination of (i) and (ii)), within thirty (30) days after both (A) Contractor receives
the direction described in this Section 6.1(c), and (B) the annual, aggregate volume of
executed Ported TN Events exceeds the applicable thresholds set forth below. For greater
certainty, if the amount of any such credit allocated to any Canadian User, as described in
(i) in the immediately preceding sentence, exceeds any such Canadian User’s payment
obligations to the Contractor in the month in which such credit is applied by Contractor
(as described in the immediately preceding sentence), the net amount of such credit in
respect of any such Canadian User shall be applied in the next following month, and so on,
until such credit is exhausted, unless otherwise directed by Customer. The Fixed Annual
Credit shall only be payable by Contractor for each calendar year if Canadian Users, in the
aggregate for each applicable calendar year, execute: (i) in the calendar year 2006, more
than 
[* * * ] TN Porting Events; (ii) in the calendar year 2007, more than [* * * ]TN
Porting Events; (iii) in the calendar year 2008, more than [* * *] TN Porting Events; (iv)
in the calendar year 2009, more than [* * *] TN Porting Events; (v) in the calendar year
2010, more than [* * * ]TN Porting Events; and (vi) in the calendar year 2011, more than [*
* * ] TN Porting Events. Notwithstanding anything in this Section 6.1(c) to the contrary,
if the number of TN Porting Events in any calendar year does not exceed the volume
thresholds set forth in the immediately preceding sentence, then that calendar year’s Fixed
Annual Credit forever expires, and in no event shall such Fixed Annual Credit be available
or otherwise be used in a subsequent calendar year, provided that neither Party will be
prejudiced by any error or mistake in calculating the aggregate number of TN Porting Events
described in the immediately preceding sentence. Upon the discovery of any such error the
Parties will promptly, and in good faith correct such error, including any adjustment as
may be required under this Section.

(d) No Withholding or Deduction. All applicable credits and amounts payable described in
Section 6.1(b) and Section 6.1(c) shall be applied and paid, as described herein, without
withholding or any deduction whatsoever.

	5.	 	Amendment to License

Section 9.2 of the Contractor Services Agreement is amended by adding, as the penultimate sentence:

“The license described in the immediately preceding sentence shall also contain the
right of the Contractor, following any Extension Period (as defined in Section
24.3), to review and examine records of the Customer and Users, under reasonable
terms and conditions, for the sole purpose of assessing compliance

 Page 3

 

with the obligations of the Customer and the Users in the last paragraph of Section
24.3(a)(ii) and Section 24.3(b)(ii).”

	6.	 	Transition at Expiration or Termination of the Agreement

Section 24.3 and Section 24.4 of the Contractor Services Agreement are deleted in their entirety,
and the following substituted therefor:

24.3 Termination Plan.

The Contractor and Customer will, within ninety (90) Business Days of the execution and
delivery by the Contractor and Customer of a renewal of this Agreement for a period ending
December 31, 2011, agree upon a termination plan (the “Termination Plan”), which shall
incorporate the following agreements and understandings between the Parties (and including,
for greater certainty, the agreements and understandings contained in Article 24.2 and
Article 24.4):

(a) Contractor’s Obligation to Assist with Transition — Contractor Termination Event or
Contractor Non-Renewal. Upon either: (i) termination of this Agreement by Customer under
Section 23.1 (a “Contractor Termination Event”); or (ii) expiration of this Agreement as a
result of an election by Contractor not to renew this Agreement under Article 3 in respect
of the Term (“Contractor Non-Renewal”), Contractor shall assist Customer in the orderly
transition of the Canadian NPAC/SMS and Canadian NPAC/SMS Services from Contractor to a
Successor Contractor, in accordance with the following requirements.

Contractor shall, upon thirty (30) Business Days prior written notice from Customer, at the
direction and in the sole and exclusive discretion of Customer:

	 	(i)	 	extend the provision of the Canadian NPAC/SMS and the Canadian NPAC/SMS
Services as directed by the Customer for that period (the “Extension Period”) ending
on the earlier of:

	 	1.	 	that date upon which Customer and Users complete transition
to a Successor Contractor for the provision and administration of the Canadian
NPAC/SMS and the Canadian NPAC/SMS Services; and
	 
	 	2.	 	eight (8) months following: (A) the delivery of the notice of
termination in respect of a Contractor Termination Event, in the case of a
Contractor Termination Event; and (B) the effective date of the Contractor
Non-Renewal, in the case of a Contractor Non-Renewal; and

	 	(ii)	 	license to Customer the Canadian NPAC/SMS Software as directed by the
Customer in accordance with Article 9 of this Agreement and subject to Exhibit L.

 Page 4

 

For greater certainty, the license to the Canadian NPAC/SMS Software shall include
any Maintenance Modifications created by Contractor during the Extension Period,
Enhancements that are subject to a continuing payment obligation under a Statement
of Work, Enhancements that are not subject to continuing obligations under a
Statement of Work that contain modifications or revisions to the NPAC/SMS Software
to correct defects or are necessary for the day to day functionality of the
NPAC/SMS (when such modifications or revisions were not otherwise made available to
the Customer in a Maintenance Modification or other Enhancement), and Enhancements
for which the payments have been completed. To the extent that the Canadian
NPAC/SMS Software that is subject to the license contains functionality not
purchased by Customer, subject to the foregoing provisions contained in this
paragraph, neither Customer, Successor Contractor, nor any User shall be entitled
to use or receive such functionality as part of the license.

During any Extension Period contemplated in Section 24.3(a)(i), the Canadian NPAC/SMS
Services shall meet or exceed the Service Levels and otherwise be provided in accordance
with the applicable provisions of this Agreement, including, but not limited to, the
Service Levels in effect on the date of such termination or expiration of the Agreement, as
applicable. Without restricting the generality of the foregoing, Contractor shall also
provide the Transition Services contemplated in Section 24.4 requested by Customer;
provided that Contractor shall have no obligation to perform any such Transition Services
after the end of the Extension Period. Notwithstanding the foregoing obligations of
Contractor, Contractor’s obligation to perform the Canadian NPAC/SMS Services during any
Extension Period described in this Section 24.3(a) shall be subject to Customer using
reasonable and diligent efforts to transition to a Successor Contractor beginning no later
than: (i) in the case of a Contractor Termination Event, the date of delivery of the notice
of termination related to the Contractor Termination Event, or (ii) in the case of
Contractor Non-Renewal, the date Contractor delivers the notice of the Contractor
Non-Renewal.

(b) Contractor’s Obligation to Assist With Transition — Customer Non-Renewal. Upon
expiration of this Agreement as a result of any election by the Customer not to renew this
Agreement under Article 3 in respect of the Term, (“Customer Non-Renewal”), Contractor
shall assist the Customer in the orderly transition of the Canadian NPAC/SMS and Canadian
NPAC/SMS Services from Contractor to a Successor Contractor in accordance with the
following requirements.

Contractor shall, upon thirty (30) Business Days prior written notice from the Customer, at
the direction and in the sole and exclusive discretion of the Customer:

	 	(i)	 	extend the provision of the Canadian NPAC/SMS and the
Canadian NPAC/SMS Services as directed by the Customer for that period of time
(also, the “Extension Period”) ending on the earlier of:

 Page 5

 

	 	1.	 	that date upon which Customer and Users
complete transition to a Successor Contractor for the provision and
administration of the Canadian NPAC/SMS and the Canadian NPAC/SMS
Services; and
	 
	 	2.	 	eight (8) months following the effective
date of the Customer Non-Renewal; and

	 	(ii)	 	license to Customer the Canadian NPAC/SMS Software, as
directed by the Customer, in accordance with Article 9 of this Agreement and
subject to Exhibit L.

For greater certainty, the license to the Canadian NPAC/SMS Software shall include
any Maintenance Modifications created by Contractor during the Extension Period,
Enhancements that are subject to a continuing payment obligation under a Statement
of Work, Enhancements that are not subject to continuing obligations under a
Statement of Work that contain modifications or revisions to the NPAC/SMS Software
to correct defects or are necessary for the day to day functionality of the
NPAC/SMS (when such modifications or revisions were not otherwise made available to
the Customer in a Maintenance Modification or other Enhancement), and Enhancements
for which the payments have been completed. To the extent that the Canadian
NPAC/SMS Software that is subject to the license contains functionality not
purchased by Customer, subject to the foregoing provisions contained in this
paragraph, neither Customer, Successor Contractor, nor any User shall be entitled
to use or receive such functionality as part of the license.

During any Extension Period contemplated in Section 24.3(b)(i) the Canadian NPAC/SMS
Services shall meet or exceed the Service Levels and otherwise be provided in accordance
with the applicable provisions of this Agreement, including, but not limited to, the
Service Levels in effect on the date of such termination or expiration of the Agreement, as
applicable. Without restricting the generality of the foregoing, Contractor shall also
provide the Transition Services contemplated in Section 24.4 requested by the Customer;
provided that Contractor shall have no obligation to perform any such Transition Services
after the end of the Extension Period. Notwithstanding the foregoing obligations of
Contractor, Contractor’s obligation to perform the Canadian NPAC/SMS Services during any
Extension Period described in this Section 24.3(b) is subject to the Customer using
reasonable and diligent efforts to transition to a Successor Contractor beginning no later
than the date of delivery, by the Customer, of the notice of Customer Non-Renewal.

(c) Incorporation into Agreement. The Termination Plan when completed shall be
incorporated into this Agreement as Exhibit P.

24.4 Transition Services.

 Page 6

 

Without limiting the obligations of Contractor in Section 24.2, Section 24.3(a) and Section
24.3(b), Contractor shall assist and cooperate with Customer in effecting the orderly
transition of the Canadian NPAC/SMS and Canadian NPAC/SMS Services to a Successor
Contractor by performing the obligations set forth below (collectively, the “Transition
Services”) where requested by Customer. The Transition Services shall be provided through
any Extension Period under Section 24.2, Section 24.34(a) or Section 24.3(b), as the case
may be, or, if the Agreement is not being extended pursuant to such Sections, a period not
to exceed eight (8) months after the expiration or termination of the Agreement. Customer
shall submit its request for Transition Services in writing to Contractor on or forthwith
following the delivery of the applicable notice of non-renewal or termination, as the case
may be, described in Section 24.2 or Section 24.3. Contractor and Customer shall, within
ten (10) days after Customer’s request for Transition Services, each appoint a
representative (the “Transition Team”) who shall, jointly, deliver a preliminary transition
plan within twenty (20) days following the appointment of the Transition Team, and shall
produce a final plan within twenty (20) days following the joint submission of the
preliminary plan, which plans shall set forth the methods and procedures for Customer and
Contractor to manage the Transition Services (collectively, the “Transition Plan”). In the
event of a failure of agreement, in good faith, on the Transition Plan, the Transition Plan
shall be the plan as reasonably directed by Customer. The Transition Team shall meet no
less frequently than monthly, acting reasonably, and shall take all steps reasonably
necessary to facilitate implementation of the Transition Plan, including meeting by
electronic means (including by telephone or other convenient means of communication) no
less than daily for the purpose of reporting on matters related to the transition described in
this Article, including all issues related thereto. Subject to the foregoing, Contractor
agrees to promptly provide the following Transition Services in accordance with this
Section 24.4:

(a) provide Customer with a description, in level of detail determined by Customer in its
discretion acting reasonably, of all hardware, software, and communications inventories and
documentation of operational and procedural practices required for the orderly transition
to a Successor Contractor for the Canadian NPAC/SMS and Canadian NPAC/SMS Services, in no
event in any less detail than that required of the Contractor under Section 1.1 of Exhibit
M (Software Escrow Agreement);

(b) provide Customer and/or its designees (including the Successor Contractor)
all information, in a level of detail determined by Customer in its discretion acting
reasonably, necessary to enable Customer and/or its designees (including the Successor
Contractor) to provide the Canadian NPAC/SMS Services;

(c) with respect to any Third Party Software used to provide the Canadian NPAC/SMS
Services, Contractor shall provide commercially reasonable assistance to Customer in
obtaining, at Customer’s cost, all licenses (and applicable consents, if any) from all
applicable vendors necessary for Customer or Successor Contractor to provide the NPAC/SMS
Services, as may be reasonably directed by Customer;

 Page 7

 

(d) with respect to any other third party agreements related to or used by Contractor in
the delivery of the Services, Contractor shall transfer or assign such agreements (and
applicable consents, if any) to Customer or the Successor Contractor, as reasonably
directed by Customer, to the extent allowed under those third party agreements;

(e) Contractor shall return to Customer (without retaining copies): (1) all software,
documentation, procedures, and other information and materials (including without
limitation all tapes, disks, and printed matter) provided by Customer and Users, and (2)
the contents of the Canadian NPAC/SMS database, including without limitation all User Data;

(f) Customer’s representatives shall have access at all reasonable times, and in a manner
so as not to interfere with the normal business operations of the Contractor, to all
Contractor employees, contractors, and other representatives necessary to facilitate the
transition of the Canadian NPAC/SMS to a Successor Contractor for the provision of the
Services. The Contractor shall permit the co-location of Customer’s representatives with
Contractor’s representatives who possess the requisite knowledge in relation to the
Services; provided that such Customer’s representatives shall not include a former Contractor employee. The Contractor
shall provide Customer’s representatives with access and entry to premises with privileges
and on terms and conditions customarily available to consultants of the Contractor,
including access to the locations, hardware, information systems, and data located at the
premises of the Contractor relevant to the Canadian NPAC/SMS and necessary to manage the
Transition Services under the Transition Plan; provided, however, that such representatives
execute a commercially reasonable confidentiality agreement with Contractor, and comply
with any reasonable Contractor provided workplace rules. Customer shall allow Contractor
to use, at no charge, those Customer facilities necessary to perform the Transition
Services for as long as Contractor is providing the Transition Services;

(g) Contractor shall make available copies of any policies, procedures and methods of the
Contractor that have been implemented by the Contractor in relation to the provision of
Canadian NPAC/SMS Services; provided that Contractor shall not be required to divulge any
of its financial or other proprietary or Confidential Information, including when such
information is contained in its books and records, or any other information relating to the
Contractor’s management of its business. To the extent any such policies, procedures and
methods are not in writing, the Contractor shall use its reasonable best efforts to impart
such policies, procedures and methods verbally during the Extension Period;

(h) In addition to the discharge of the obligations contained herein, the Contractor shall
cooperate in good faith with the Successor Contractor in relation to the Transition
Services. Contractor hereby acknowledges and agrees that the performance of the Transition
Services will transition the Canadian NPAC/SMS, and the provision of Canadian NPAC/SMS
Services, to a Successor Contractor. Notwithstanding the foregoing, Contractor shall not
be obligated to disclose any information, whether Confidential Information or otherwise, or
provide access to Contractor’s facilities,

 Page 8

 

locations, information systems, data, or personnel to a Successor Contractor beyond that specified herein as part of the Transition
Services; and

(i) Contractor shall be compensated for the performance of the Transition Services on a
time and materials basis as described herein. Contractor will invoice Customer: (i) its
time, in accordance with its published standard labor rates, which shall, for the purposes
hereof, be offered to the Customer at commercially reasonable rates premised on a base rate
of $[* * *] US Dollars [* * *]; and (ii) materials, at Contractor’s cost, without
administrative or other markups, provided that: (iii) in the case of a Contractor
Termination Event, Contractor’s labor rates will be subject to a discount of [* * *]
percent ([* * *]%); and (iv) in the case of a Contractor Non-Renewal, Contractor’s labor
rates will be subject to a discount of [* * *] percent ([* * *]%). Contractor shall provide Customer with reasonable estimates of time and materials charges prior to providing
Transition Services to Customer.”

	7.	 	TN PORTING EVENT CHARGES

Schedule 1, Section 2 of Exhibit E of the Contractor Services Agreement is amended by deleting the
entries in the third, fourth and fifth columns of the “TN Porting Event” row, and substituting the
information set forth in the table below, entitled “TN Porting Event Charges”, therefor.

TN PORTING EVENT CHARGES

	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	Price in USD
	 	 	 	 	 	 	 	 	(for each TN
	 	 	 	 	 	 	 	 	Porting Event
	 	 	 	 	 	 	 	 	within
	Tiers	 	Tier Start*	 	Tier End*	 	TN Porting Events	 	applicable Tier)
	Tier 1

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 2

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 3

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 4

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 5

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 6

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 7

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 8

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]
	Tier 9

	 	[* * *]
	 	[* * *]
	 	[* * *]
	 	$[* * *]

 

*   The above tier volumes represent cumulative TN Porting Events measured from [* * *].
The price described above for each TN Porting Event is the price for each TN Porting Event
within each Tier set forth above.

Exhibit E of the Contractor Services Agreement is further amended by adding the following paragraph
immediately following the table appearing as Schedule 1 (as amended hereby), preceding Note 1:

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The TN Porting Event charges described in the TN Porting Event row in the foregoing table
(the “Amended Rates”) shall be effective as of, and based on, volumes of TN Porting Events
executed beginning on [* * *]. Notwithstanding the Amended Rates, if, in any calendar
year, including 2005, Users who are shareholders of the Customer (“Canadian Users”), in the
aggregate, execute more than [* * *] TN Porting Events, the TN Porting Event charge shall,
for the balance of such calendar year in which such number of aggregate TN Porting Events
shall have been executed, equal US$[* * * ]. For greater certainty, subject to the
immediately preceding sentence, all TN Porting Events executed by Canadian Users in excess
of [* * *] TN Porting Events in any calendar year shall be included in the TN Porting Events used to derive applicable TN Porting Event charges in the
years following the year in which Canadian Users executed more than [* * * ] TN Porting
Events.

	8.	 	Royalty Calculation 

The following is added as Article 32 to the Contractor Services Agreement:

“ARTICLE 32 – REVISION TO ROYALTY CALCULATION

On or before December 15, 2005 the Contractor Services Agreement shall be amended to reflect the
following agreements between the Contractor and Customer, recognizing that the same are broadly
drafted and that the expression of these terms, conditions and covenants in the Contractor Services
Agreement will require further specific and detailed provisions:

(a) the license contained in Exhibit L to the Master Agreement and royalty calculation set forth in
Paragraphs (m) through (o) in Exhibit L (Additional Terms and Conditions of Software License) of
the Master Agreement shall be amended to reflect the following:

	 	(i)	 	subject to paragraph (ii) immediately below, the license rights to the
Canadian NPAC/SMS Software shall not include the use of functionality not purchased
under a Statement of Work with Contractor. After the conclusion of any Extension
Period, (as defined in Article 24 of the Contractor Services Agreement) Contractor
shall have the right to audit Users for compliance with the foregoing;
	 
	 	(ii)	 	the license to the Canadian NPAC/SMS Software under Article 9 of the
Contractor Services Agreement shall, for greater certainty, include: (A) any
Maintenance Modifications created by Contractor during an Extension Period; (B) any
Enhancements that are subject to continuing obligations under a Statement of Work; (C)
any Enhancements not subject to a continuing obligation under a Statement of Work that
contain modifications or revisions to the NPAC/SMS Software to correct defects or are
necessary for the day to day functionality of the NPAC/SMS, when such modifications or
revisions were not otherwise made available to the Customer in a Maintenance
Modification or other Enhancement; and (D) Enhancements for which the payments have
been completed;

 Page 10

 

	 	(iii)	 	the royalty calculation set forth in Paragraphs (m) through (o) in Exhibit L
shall be rewritten to simplify its terms and conditions; and

(iv) the terms “Centralized NPAC LLCs” and “Centralized NPAC Agreements” shall be deleted and/or
modified together with such other modification as may be necessary in order to clarify and ensure
that the royalty calculation set forth in Paragraphs (m) through (o) in Exhibit L relates only
functionality acquired by Users, to the exclusion of the United States users and any others. The
parties agree, and Contractor represents and warrants, that if the Licence were to be in effect as
of the execution date of this letter, the royalty payment under the existing provisions of Exhibit
L would be $[* * *] dollars.”

	9.	 	Conversion Factor

Unless otherwise specified, pricing in this Amending Agreement is set forth in US Dollars (USD).
Any such pricing is subject to the requirements of SOW46, as revised, for converting US Dollars to
Canadian Dollars.

	10.	 	Consideration 

Except as amended by this Amending Agreement, the Contractor Services Agreement (including, without
restriction, the obligations of the Contractor related to the Canadian NPAC/SMS) is ratified by the
parties hereto. The modifications and amendments made in this Amending Agreement were negotiated
together, are interrelated with, and each is made in consideration of all of the other terms and
conditions herein, (including, without restriction, the obligations of the Contractor related to
the Canadian NPAC/SMS in this Amending Agreement).

	11.	 	Amended and Restated Agreement 

Promptly after the execution of this Amending Agreement, the parties shall, for administrative and
information proposes only, prepare a restate the Contractor Services Agreement, including Exhibits
thereof, reflecting the amendments contained herein. For greater certainty, the rights of the
Parties shall be defined in the Contractor Services Agreement dated May 19, 1998, as amended by the
Canadian NPAC/SMS Contractor Services Amending Agreement dated March 31, 2003 and this Amending
Agreement.

	12.	 	Miscellaneous

	12.1	 	Order of Precedence. In the event of any conflict or inconsistency among or between
the terms of this Amending Agreement or the Contractor Services Agreement, this Amending
Agreement shall prevail.
	 
	12.2	 	Amendments. This Amending Agreement may be amended or supplemented only in writing
and signed on behalf of the Parties by authorized signatories.

 Page 11

 

	12.3	 	Waiver. No failure or delay of any party in exercising any right or remedy under
this Amending Agreement (and no course of dealing between or among the parties) shall operate
as a waiver of any such right or remedy.
	 
	12.4	 	Relationship of Parties. There is no relationship of agency, partnership, joint
venture, employment between the parties. Neither Party has the authority to bind the other or
to incur any obligation or liability on the other’s behalf.
	 
	12.5	 	Third Party Beneficiaries. Except as otherwise expressly set forth herein, the
provisions of this Amending Agreement are solely for the benefit of the Parties. No other
person, including invitees, members of the general public and other third parties are intended
to have nor shall have any rights whatsoever under this Amending Agreement, whether for
injury, loss or damage to persons or property, or for economic loss, damage or injury.
	 
	12.6	 	Equitable Relief. Either Party may seek injunctive or other equitable relief to
remedy any actual or threatened dispute.
	 
	12.7	 	Entire Agreement. This Amending Agreement, including any supplements hereto,
represents the entire agreement between the Parties relating to the subject matter of this
Amending Agreement and supersedes any prior representations, discussions, negotiations and
agreements, whether written or oral.
	 
	12.8	 	Independent Counsel. This Amending Agreement has been negotiated at arms length and
jointly prepared by the parties and their respective counsel of choice.
	 
	12.9	 	Assignment. Neither Party shall assign any of its rights or obligations hereunder
without the prior written consent of the other.
	 
	12.10	 	Compliance with Law. The Parties will, at their own expense, operate in full
compliance with all laws, rules and regulations applicable to, and maintain in force all
licenses and permits required for, their performance under this Amending Agreement.
	 
	12.11	 	Confidentiality. The confidentiality provisions contained in Article 15 of the
Contractor Services Agreement shall apply, mutatis mutandis, to this Amending Agreement.
	 
	12.12	 	Definitions. Capitalized terms, and terms having initial capital letters shall,
unless otherwise defined herein, have the meanings ascribed thereto in the Contractor Services
Agreement.

[THE NEXT PAGE IS THE SIGNING PAGE]

 Page 12

 

     IN WITNESS WHEREOF, each of the parties hereto has executed and delivered this Amending
Agreement by its duly authorized representative, effective on the date and year first written
above.

	 	 	 	 	 
	 	 	CANADIAN LNP CONSORTIUM
	 	 	INC./CONSORTIUM CANADIEN POUR LA
	 	 	TNL INC.
	 
	 	 	 	 
	 

	 	Per:
	 	/s/ J. Sarrazin
	 

	 	 	 	 
	 

	 	Name:
	 	Jacques Sarrazin
	 

	 	 	 	 
	 

	 	Title:
	 	President
	 

	 	 	 	 
	 
	 	 	 	 
	 	 	NEUSTAR, INC.
	 
	 	 	 	 
	 

	 	Per:
	 	/s/ Joseph F. Franlin
	 

	 	 	 	 
	 

	 	Name:
	 	Joseph Franlin
	 

	 	 	 	 
	 

	 	Title:
	 	SC VP Customer relations
	 

	 	 	 	 
	 

	 	Date:
	 	December 19, 2005

 Page 13

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