Document:

Lease Agreement

 Exhibit 10.22 
 OFFICE LEASE FORM 
 TERMS AND DEFINITIONS 
  

			
	Date:	  	January 28, 2008
		
	Landlord:	  	Santa Clara Land Company, Ltd.
		
	Landlord’s Address:	  	Weston Centre
		  	112 E. Pecan, Suite 175
		  	San Antonio, Texas 78205
		
	Tenant:	  	RACKSPACE US, INC.
		
	Tenant’s Address:	  	9725 Datapoint Drive, Suite 100
		  	San Antonio, Texas 78229
		
	Premises:	  	Suite 400 attached hereto as Exhibit “A” located in the Weston Centre
		
	Approximate Square Feet:	  	11,736 Rentable Square feet
		
	Name of Building:	  	Weston Centre
	Street Address/Suite:	  	112 East Pecan, Suite 175
	City, State, Zip:	  	San Antonio, Texas 78205
		
	Base Rent (monthly):	  	$18,386.40 ($18.80/RSF)
		
	Term (months):	  	Sixty (60) days and automatically renewing on a month to month basis, unless notice of termination is given by either party as set forth below.
		
	Commencement Date:	  	January 1, 2008
		
	Termination Date:	  	Upon Thirty (30) day’s prior written notice from either party, after the initial sixty (60) day term.
		
	Security Deposit:	  	$ N/A.
		
	Use:	  	General Office
	
	Amount of Tenant’s Liability Insurance:
		
	 Death/Bodily Injury:
	  	$ 1,000,000.00
	 Property:
	  	$ 1,000,000.00

 OFFICE LEASE FORM 
 “Rent” means base rent plus any other sums of money due Landlord by Tenant. 
 “Landlord”
means Landlord and its agents, employees, invitees, licensees, or visitors. 
 “Tenant” means Tenant and its agents, employees, invitees,
licensees, or visitors. 
 “Essential Services” means heating, ventilating, air conditioning, water, and utility connections reasonably
necessary for occupancy of the premises for the use stated above. 
 “Common Areas” means all facilities and areas of the building that are
intended and designated by Landlord from time to time for the common, general and nonexclusive use of all tenants of the building. Landlord shall have the exclusive control over and right to manage the common areas. 
 “Building Operating Hours” means 7:00 a.m. to 7:00 p.m. Monday through Friday, 8:00 a.m. to 2:00 p.m. Saturday except holidays. 
 “Operating Expenses” means all expenses that Landlord shall reasonably pay in connection with the ownership, operation, and maintenance of the building,
except principal and interest on any debt, expenditures classified as capital expenditures for federal income tax purposes, and expenses for which Tenant is required to reimburse Landlord. 
 LEASE CLAUSES AND COVENANTS 
 A. Tenant agrees to — 
 1. Lease the premises for the entire term beginning on the commencement date and ending on the termination date. 
 2. Accept the premises in their present condition “as is,” the premises being currently suitable for Tenant’s intended use. 
 3. Obey all laws, ordinances, orders, and rules and regulations applicable to Tenant’s use, and occupancy of the premises, including the rules and
regulations of the building, and parking facility, if any, adopted by Landlord. 
 4. Pay monthly, in advance, on the first day of each
calendar month, commencing February 28, 2008, the base rent to Landlord at Landlord’s address. Tenant shall not be responsible for any operating expenses incurred by Landlord, building common area or other similar charges, all of which are
included in and part of the base rental amount payable by Tenant hereunder. 
 5. Pay, as additional rent, all other sums due by Tenant under
this lease. 
 6. Pay a late charge of five percent (5%) of any rent not received
by Landlord by the tenth day (10th) of the calendar month in which it is due. 
 7. Pay for all utility services used by Tenant in connection with the Premises and not provided by Landlord pursuant to the provisions hereof.

 8. Allow Landlord to enter the Premises after giving at least two (2) business hours advance notice, to perform Landlord’s
obligations, inspect the premises, and show the premises to prospective purchasers or tenants, consistent with Tenant’s generally applicable security practice. The aforesaid notice shall be waived in any emergency. 

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 9. Repair, replace, and maintain any non-structural part of the premises that Landlord is not
obligated to repair, replace, or maintain pursuant to the terms hereof, normal wear and tear excepted. 
 10. Repair any damage to the
premises or the parking facility, if any, caused by Tenant. 
 11. Submit in writing to Landlord any request for repairs, replacement, and
maintenance that are the obligations of Landlord. 
 12. Maintain public liability insurance for the premises and the conduct of
Tenant’s business, naming Landlord as an additional insured, in the amounts stated in the basic lease terms and definitions. 
 13.
Deliver certificates of insurance to Landlord before the commencement date and thereafter when requested. 
 14. INDEMNIFY, DEFEND, AND
HOLD LANDLORD HARMLESS FROM ANY LOSS, ATTORNEY’S FEES, EXPENSES, OR CLAIMS ARISING OUT OF TENANT’S USE OF THE PREMISES, PROVIDED THE SAME ARE NOT ATTRIBUTABLE TO LANDLORD’S WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR BREACH OF THE
PROVISIONS OF THIS LEASE. 
 15. Vacate the premises and return all keys to the premises on termination of this lease. 
 16. On request, execute an Estoppel certificate that states the commencement and termination dates of the lease, identifies any amendments to the lease,
describes any rights to extend the lease term or purchase rights, lists defaults by Landlord, and provides any other information reasonably requested. 
 17. Arrange with Landlord in advance for any heating, air conditioning, or electrical needs in excess of the services currently provided by Landlord and pay for such additional services as billed by Landlord.
Notwithstanding the above, Landlord agrees to provide Tenant with up to one hundred (100) hours of after Building Operating Hours heating and air conditioning at no charge. Any additional after hours heating and air conditioning, will be billed
at $10.00 per hour. 
 B. Tenant agrees not to — 
 1. Use the premises for any purpose other than that stated in the basic lease terms and definitions. 
 2.
(a) Create a nuisance, (b) interfere with any other tenant’s normal business operations or Landlord’s management of the building, (c) permit any waste, or (d) use the premises in any way that is extra hazardous, would
increase insurance premiums, or would void insurance on the building. 
 3. Change Landlord’s lock system. 
 4. Alter the premises. 
 5. Allow a lien to
be placed on the premises. 
 6. Assign this lease or sublease any portion of the premises without Landlord’s written consent, which
consent shall not be unreasonably withheld. 

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 C. Landlord agrees to — 
 1. Lease to Tenant the premises for the entire term beginning on the commencement date and ending on the termination date, subject to the automatic month to month renewals after the expiration of the initial sixty
(60) day term. 
 2. Obey all laws, ordinances, orders, and rules and regulations applicable to the use, condition, and occupancy of the
building, and the parking facility, if any. 
 3. Provide normal utility service connections to the building. 
 4. Repair, replace, and maintain the (a) roof, (b) foundation, (c) parking facility (if any) and common areas, (d) structural
soundness of the exterior walls, doors, corridors, and windows, and (e) other structures or equipment serving the premises. 
 5. Insure
the building and any parking facility against all risks of direct physical loss in an amount equal to at least ninety percent (90%) of the full replacement cost of the same as of the date of the loss and liability; Tenant will have no claim to
any proceeds of Landlord’s insurance policy. 
 6. Provide the following services: (a) air conditioning and heating to the premises
reasonable for Tenant’s use (exclusive of air conditioning or heating for electronic data processing or other specialized equipment) during building operating hours and at such other times at such additional cost as Landlord and Tenant may
agree on; (b) hot and cold water for lavatory and drinking purposes; (c) janitorial service and periodic window washing; (d) elevator service, if necessary, to provide access to and from the premises; (e) electric current for
normal office machines and building’s standard lighting reasonable for Tenant’s use; and building’s standard light fixtures on the premises. 
 7. INDEMNIFY, DEFEND, AND HOLD HARMLESS TENANT FROM ANY LOSS, ATTORNEY’S FEES, EXPENSES, OR CLAIMS ATTRIBUTABLE TO LANDLORD’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR BREACH OF THE PROVISIONS OF THIS
LEASE. 
 D. Landlord agrees not to — 
 1. Interfere with Tenant’s possession of the premises as long as Tenant is not in default. 
 2. Unreasonably withhold consent
to a proposed assignment or sublease. 
 E. Landlord and Tenant agree to the following: 
 1. Alterations: Any physical additions or improvements to the premises made by Tenant will become the property of Landlord. Landlord may require
that Tenant, at termination of this lease and at Tenant’s expense, remove any physical additions and improvements, repair any alterations, and restore the Premises reasonably to the condition existing at the commencement date, normal wear
excepted. 
 2. Abatement: Tenant’s covenant to pay rent and Landlord’s covenants are independent of each other. Except as
otherwise provided, Tenant shall not be entitled to abate rent for any reason. 

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 3. Release of Claims/Subrogation: Landlord and Tenant release each other from any claim, by
subrogation or otherwise, for any damage to the premises, the building, the parking facility, if any, or personal property within the building, by reason of fire or the elements, regardless of cause, including negligence of Landlord or Tenant. This
release applies only to the extent that it is permitted by law, the damage is covered by insurance proceeds, and the release does not adversely affect any insurance coverage. 
 4. Notice to Insurance Companies: Landlord and Tenant will notify the issuing insurance companies of the release set forth in the preceding
paragraph and will have the insurance policies endorsed, if necessary, to prevent invalidation of the insurance coverage. 
 5.
Casualty/Total or Partial Destruction: (a) If the premises are damaged by casualty and can be restored within ninety (90) days, Landlord will, at its expense, restore the premises to substantially the same condition as they existed
before the casualty. If Landlord fails to complete restoration within ninety (90) days from the date of written notification by Tenant to Landlord of the casualty, Tenant may terminate this lease by written notice to Landlord. (b) If the
premises cannot be restored within ninety (90) days, Landlord has an option to restore or not to restore the premises. If Landlord chooses not to restore, this lease will terminate. If Landlord chooses to restore, it will notify Tenant of the
estimated time to restore and give Tenant an option to terminate this lease by notifying Landlord within ten (10) days. If Tenant does not terminate this lease, it shall continue and Landlord shall restore the premises as provided in
(a) above. (c) To the extent the premises are untenantable after the casualty and the damage was not caused by Tenant, the rent will be adjusted as may be fair and reasonable. 
 6. Condemnation/Substantial or Partial Taking: (a) If the premises cannot be used for the purposes contemplated by this lease because of
condemnation or purchase in lieu of condemnation, this lease will terminate. (b) If there is a condemnation or purchase in lieu of condemnation and this lease is not terminated, Landlord will, at Landlord’s expense, restore the premises,
and the rent payable during the unexpired portion of the term will be adjusted as may be fair and reasonable. (c) Tenant will have no claim to the condemnation award or proceeds in lieu of condemnation. 
 7. Uniform Commercial Code: Subject to the provisions of section 22., Tenant grants Landlord a security interest in Tenant’s personal
property now or subsequently located on the premises. This lease is a security agreement under the Uniform Commercial Code. Landlord may file a copy of this lease as a financing statement. 
 8. Default by Landlord/Events: Defaults by Landlord are (a) failing to comply with any provision of this lease within ten (10) days
after written notice or (b) failing to provide essential services to Tenant within five (5) days after written notice. 
 9.
Default by Landlord/Tenant’s Remedies: Tenant’s remedies for Landlord’s default are to (a) sue for damages, and (b) if Landlord does not provide an essential service for ten (10) days after default, terminate this
lease. 
 10. Default by Tenant/Events: Defaults by Tenant are (a) failing to pay timely rent, after Tenant has been given
written notice of such default and has not paid the same within 5 days of such notice, (b) abandoning or vacating a substantial portion or the premises, or (c) failing to comply within ten (10) days after written notice with any
provision of this lease other than the defaults set forth in (a) and (b) above. 
 11. Default by Tenant/Landlord’s
Remedies: Landlord’s remedies for Tenant’s default are to (a) enter and take possession of the premises, after which Landlord may relet the premises on behalf of Tenant and 

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receive the rent directly by reason of the reletting, and Tenant agrees to reimburse Landlord for any expenditures made in order to relet; (b) enter the
premises and perform Tenant’s obligations; or (c) terminate this lease by written notice and sue for damages. After the occurrence of a Tenant default, upon the giving of one (1) business day’s advance written notice, Landlord
may enter and take possession of the premises by self-help, by picking or changing locks if necessary, and may lock out Tenant or any other person who may be occupying the premises, until the default is cured, without being liable for damages.

 12. Default/Waiver/Mitigation: It is not a waiver of default if the nondefaulting party fails to declare immediately a default or
delays in taking any action. Pursuit of any remedies set forth in this lease does not preclude pursuit of other remedies in this lease or provided by law. Landlord and Tenant have a duty to mitigate damages. 
 13. Holdover: If Tenant does not vacate the premises following termination of this lease, Tenant shall be a tenant at will and shall vacate the
premises on receipt of notice from Landlord. No holding over by Tenant, whether with or without the consent of Landlord, will extend the term. 
 14. Alternative Dispute Resolution: Landlord and Tenant shall submit in good faith to mediation before filing a suit for damages. 
 15. Attorney’s Fees: If either party retains an attorney to enforce this lease, the prevailing party is entitled to recover reasonable attorney’s fees. 
 16. Venue: Venue is in the county in which the premises are located. 
 17. Entire Agreement: This lease, together with the attached exhibits and riders, is the entire agreement of the parties, and there are no oral
representations, warranties, agreements, or promises pertaining to this lease or to the expressly mentioned exhibits and riders not incorporated in writing in this lease. 
 18. Amendment of Lease: This lease may be amended only by an instrument in writing signed by Landlord and Tenant. 
 19. Limitations of Warranties: There are no implied warranties of merchantability, of fitness for a particular purpose, or of any other kind arising out of this lease, and there are no warranties that extend
beyond those expressly stated in this lease. 
 20. Notices: Any notice required by this lease shall be deemed to be delivered
(whether or not actually received) three (3) days after the same is deposited with the United Stated Postal Service, postage prepaid, certified mail, return receipt requested, or upon receipt of a hand delivery, in either case, addressed to
Landlord or Tenant at their addresses. 
 21. Abandoned Property: Landlord may retain, destroy, or dispose of any property left on the
premises after the end of the term. 
 22. Intellectual Property: Notwithstanding anything herein to the contrary in this lease, under
no circumstances shall Landlord ever acquire or assert any lien, interest or rights in or to any of Tenant’s or Tenant’s customers’ intellectual property or in any equipment or facility where such intellectual property may be stored
or accessed, electronically or in hard copy. 

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 23. Mutual Limitations of Liability: In no event shall Landlord or Tenant be liable for any
indirect, special or consequential damages in connection with or arising out of its performance or failure to perform pursuant to this Agreement. 
 DATED
AS OF THE DATE FIRST ABOVE WRITTEN. 
  

									
	LANDLORD:	 		 		 	
		 		 		 	TENANT:
	WESTON PROPERTIES, LC	 		 		 	
	As Agent for	 		 		 	
	SANTA CLARA LAND COMPANY, LTD.	 		 	RACKSPACE US, INC.
					
	BY:	 	 /s/ Mona Ghawi
	 		 	BY:	 	 /s/ Alan Schoenbaum

		 	Mona Ghawi,	 		 	NAME:	 	Alan Schoenbaum
		 	Vice President	 		 	TITLE:	 	Senior Vice President & General Counsel

 Exhibit “A” 

 Weston Properties 
 Office Lease 
  Page
 8Customer Solution Document

 Exhibit 10.23 
 

 
  

			
	CABLE & WIRELESS Hosting Solutions	  	Customer Solution Document
	Rackspace	  	Co-Location

  

 Table of Contents 
  

			
	 (i) Document Information
	  	2
	 (ii) Account Teams
	  	2
	 (iii) Document History
	  	2
	 1. Solution Summary
	  	4
	 2. Topology
	  	4
	 3. Standard Services
	  	4
	 3.1 Cable & Wireless Hosting Services
	  	4
	 4. Description of Work
	  	4
	 4.1 Implementation information
	  	4
	 4.1.1 Network
	  	5
	 4.1.2 Server
	  	5
	 4.1.3 Application
	  	5
	 4.1.4 Security
	  	5
	 4.2 Operational information
	  	5
	 4.3 Resources
	  	5
	 4.4 Customer Timescales
	  	5
	 5 Assumptions and Deliverables
	  	6
	 5.1 Assumptions
	  	6
	 5.2 Cable & Wireless Deliverables
	  	6
	 5.3 Non-Cable & Wireless Deliverables
	  	6
	 6. Equipment Summary
	  	6
	 6.1 Servers
	  	6
	 6.2 Network
	  	6
	 7. Commercial Summary
	  	7
	 7.1 Agreed Commercials
	  	7
	 7.1.2 Term of Contract
	  	7
	 7.1.3. Rent Payments
	  	7
	 7.1.4 Break Payment
	  	7
	 7.1.5. Additional Space
	  	7
	 7.1.6 Agreed Fixed Charges
	  	7
	 7.2 Agreed Special Terms
	  	7
	 7.2.1 Reserved Space
	  	7
	 8. Acceptance and Sign Off
	  	8

  

					
	 CSD 310306 Rackspace Co-
 Location v1
	  	Commercial In Confidence	  	

			
	CABLE & WIRELESS Hosting Solutions	  	Customer Solution Document
	Rackspace	  	Co-Location

  

 1. Solution Summary 
 Rackspace is a hosting company focusing on the provision of managed services to mid-sized enterprises. They have existing operations in the UK and US. They are undergoing a period of rapid growth and as a result are becoming capacity
constrained within their existing UK facilities. 
 Rackspace has requested that the co-location space should comprise a dedicated caged-off suite or room
with contiguous space in the region of 10,000 to 15,000 square feet. Cable & Wireless have a suitable area available on the first floor at Park Royal where there is 12030 feet available. Space has been allocated in Unit 8 mezzanine at Park
Royal 
 2. Topology 
 N/A (Colo)

 3. Standard Services 
 3.1
Cable & Wireless Hosting Services 
 Services are detailed in the Hosting & Security Order Ref: HST-SEC-06-Rackspace

 4. Description of Work 
 The following tasks are to be
deliverable by the Hosting Implementation Team at Cable & Wireless: 
 Cable & Wireless will prepare and provide space,
power, and cooling for the collocation of equipment as below. 
 The following tasks are out of scope: 
  

	 	•	 	 Any action/product/service not detailed below 

 4.1 Implementation information 
 The following space has been allocated in Unit 8 mezzanine to
accommodate Rackspace. Cable & Wireless will provide 11750sqft of facilities space charged to Rackspace to cover power/cooling requirements into one contiguous space. Caging and potentially restrictions to access routes for the other client
to be installed into this area will be required. 
 Rackspace have specified the following electrical requirements: 
  

	 	•	 	 2 x 16a Socket Outlets (active/passive) presented beneath each cabinet footprint 

 A cross connect is required from the caged area to an entry node. 
  

					
	 CSD 310306 Rackspace Co-
 Location v1
	  	Commercial In Confidence	  	

			
	CABLE & WIRELESS Hosting Solutions	  	Customer Solution Document
	Rackspace	  	Co-Location

  

 4.1.1 Network 
 All network devices will be installed, configured, and managed by Rackspace. Cable & Wireless is not managing the hosted network infrastructure. 
 Rackspace will require a number of data circuits presented to their cage. C&W, Colt, BT and MCI can provide the various circuits. Circuits presented
to the Rackspace suite on copper or fibre will emanate from Unit 8 node or the BT intake room. 
 4.1.2 Server 
 Servers will be installed, configured, and managed by Rackspace. Cable & Wireless will not be providing Managed OS or hardware maintenance for
this infrastructure. 
 4.1.3 Application 
 Not applicable 
 4.1.4 Security 
 C&W will provide physical security but no network security 
 4.2 Operational information 
 Not applicable 
 4.3 Resources 
 Cable &
Wireless will provide the following resources to for the implementation of this solution as detailed in the Hosting & Security Order Ref: HST-SEC-06-Rackspace 
  

	 	•	 	 Project Manager 

  

	 	•	 	 Facilities Engineer 

 4.4 Customer
Timescales 
 The implementation schedule will be within 30 working days of the contract signature 
  

					
	 CSD 310306 Rackspace Co-
 Location v1
	  	Commercial In Confidence	  	

			
	CABLE & WIRELESS Hosting Solutions	  	Customer Solution Document
	Rackspace	  	Co-Location

  

 5 Assumptions and Deliverables 
 The following information details the assumptions being made within this solution, and lists Cable & Wireless’s deliverables for this solution. 
 5.1 Assumptions 
 The following
assumptions have been made in detailing the solution: 
  

	 	•	 	 Excluding caging, electrical infrastructure and cross-connects, the customer will provide the equipment required to build the solution 

 

	 	•	 	 Any and all software licenses will be provided by the customer 

  

	 	•	 	 Resource and information will be made available in a timely manner when needed to further the implementation of the solution 

 5.2 Cable & Wireless Deliverables 
 The following tasks are considered to be in the scope of this solution and therefore deliverable by Cable & Wireless: 
  

	 	•	 	 Preparation of the rack space (including power and custom rack configuration as above) 

  

	 	•	 	 Implementation of Internet uplinks and optical services to iXEurope at Heathrow consisting of 2 GigE Managed diverse circuits, connecting IXEurope Heathrow to Park
Royal and initially 1GigE burstable IP transit connection with a commit of 100MB. 

  

	 	•	 	 Implementation of Cat 6 UTP RJ45 Cross Connect 

  

	 	•	 	 The space is provided with power provision of 1180w sqm 

 5.3 Non-Cable & Wireless Deliverables 
 The following are considered to be out of scope, and
as such will not be delivered by Cable & Wireless. 
  

	 	•	 	 Installation or configuration of any hardware/software 

  

	 	•	 	 Patching / interconnection of any systems or network devices – pending decision from client on provision of cabling services with their area

  

	 	•	 	 Migration of data from existing systems 

 6.
Equipment Summary 
 6.1 Servers 
 Not applicable (co location environment) 
 6.2 Network 
 Not applicable (co location environment) 
  

					
	 CSD 310306 Rackspace Co-
 Location v1
	  	Commercial In Confidence	  	

			
	CABLE & WIRELESS Hosting Solutions	  	Customer Solution Document
	Rackspace	  	Co-Location

  

 7. Commercial Summary 
 Commercial should be read in conjunction with Hosting & Security Order Ref: HST-SEC-06-Rackspace 
 7.1 Agreed Commercials. 
 7.1.2 Term of Contract 
 5 year deal with 3 year break clause for 12,000* sq. ft. of contiguous raised floor in Park Royal. 
 7.1.3. Rent Payments 
 Rent payments
per sq ft per year are as follows; 
 Year 1; 11,750 sq. ft @ £8.00 per month 
 Year 2; 12,000 sq. ft @ £10.00 per month 
 Year 3; 12,000 sq. ft @ £10.00 per month 
 Year 4; 12,000 sq. ft @ £11.00 per month 
 Year 5; 12,000 sq. ft @ £11.00 per month 
 7.1.4 Break Payment 
 Break penalty at end of Year 3 of one off payment £288,000 should Rackspace exit Park Royal.

 7.1.5. Additional Space 
 Rental of Additional office space within Park Royal facility of 730 sqft @ £25.00 per sqft per annum. Move-in date within 30 days after contract signing date. 
 7.1.6 Agreed Fixed Charges 
  

	 	•	 	 £7,000 per install, per link, per end for diverse circuits connections 

  

	 	•	 	 £25,000 for build-out of inventory room and server build room on live floor 

  

	 	 •
	 	 IP Transit: 1 Gig E at 100 meg commit for £21.50 for first 100 megs and £25.00 per meg above 100meg at
95th percentile. With £0 install cost for IP Transit 

 7.2 Agreed Special Terms 
 7.2.1
Reserved Space 
 C&W will reserve 250 sqft within the 12,000-sqft contiguous area of raised floor in 8m suite in Park Royal without
charge for first full year of contract. 
 7.2.2 Cabling 
 C&W LAN Services will provide to Rackspace a competitive quotation for cabling of live floor area. Rackspace can reserve the right to benchmark C&W LAN Services quotation against other cabling companies.
C&W will ensure that C&W LAN Services total will not be >10% of any other price obtained by Rackspace. 
  

					
	 CSD 310306 Rackspace Co-
 Location v1
	  	Commercial In Confidence	  	

			
	CABLE & WIRELESS Hosting Solutions	  	Customer Solution Document
	Rackspace	  	Co-Location

  

 8. Acceptance and Sign Off 
 If you wish to accept this CSD, please complete the following details, sign the appropriate signature block (below) and return to C&W. 
  

							
	Company (Legal name)	  	
	Registered address	  		  	
		  		  	Postcode:
	Correspondence address	  		  	
		  		  	Postcode:
	Main contact	  	Name:	  	Phone:
		  	Email:	  	Fax:
			
	Technical contact	  	Name:	  	Phone:
		  	Email:	  	Fax:
			
	Billing address	  	N/a	  	
		  		  	Postcode:
	Billing contact	  	Name:	  	Phone:
		  	Email:	  	Fax:

 By signing this Customer Solution Document (CSD) below the Customer acknowledges it has received,
and agrees to be bound by it. 
  

					
	 CSD 310306 Rackspace Co-
 Location v1
	  	Commercial In Confidence	  	

 AMENDMENT AGREEMENT 
 This Amendment Agreement is an amendment to the agreement for a managed hosting solution and is made between: 
 CABLE & WIRELESS UK, whose registered address is Lakeside House, Cain Road, Bracknell, Berkshire, RG12 1XL (registered number 1541957) (“C&W”); and 
 RACKSPACE MANAGED HOSTING LIMITED whose registered address is 2 Longwalk Road, Stockley, Uxbridge, UB111BA (“Rackspace”), 
 together the “Parties”. 
 WHEREAS: 
  

	 	(A)	The Parties entered into an agreement for the provision of a Co-Location hosting solution, dated 7 April 2006, which included a service description for C&W’s Co-
Location hosting solution (together the “Agreement”) (a copy of both is attached at schedule 1). 

  

	 	(B)	The Parties now wish to amend the Agreement on the terms set out below. 

 IT IS AGREED as follows: 
 The Agreement will be varied in the following manner: 
  

	1.	Part A – Definitions and Interpretation 

 A new
definition shall be added and shall read as follows: 
 “Interim Customer Site” is the area allocated by C&W for the
provision of the Services at C&W’s site in Park Royal from 1 October 2007 for a period of 12 months;” 
  

	2.	Part D – Charges and Payment 

 A new clause 10
shall be added and shall read as follows: 
 “10 The Parties acknowledge the Initial Period of 5 years, unless otherwise set out on an
Order Form. The Parties also acknowledge that certain payments have been waived by C&W. However, Rackspace agree that in the event that they terminate the Agreement for any reason prior to 6th April 2009, then such payments shall be
invoiced by C&W and become due and payable by Rackspace.” 
  

	3.	Part H – Maintenance and Modification 

  

	 	3.1	A new clause 4 shall be added and shall read as follows: 

 “4 On 6 months written notice by C&W to Rackspace, such period expiring no earlier than 31 March 2009 and again no earlier than 31 July 2009, Rackspace shall migrate its use of the Services to another supplier or its own
data centre (as the case may be), in contiguous sq feet blocks of no less than 1500 sq feet and no more than 2000 sq feet blocks at a time for both of the above agreed dates. Any such notices to be at least 3 months apart of the dates set out in
this clause 4.” 
  

	 	3.2	A new clause 5 shall be added and shall read as follows: 

 “5 In accordance with clause H4 above, upon such notices from Cable&Wireless, Rackspace will migrate all equipment from the Customer 

 
Site by no later than 31 December 2009. In the event that Rackspace has not vacated such blocks in accordance to H4 above and H5 then Rackspace shall be
liable to pay to C&W £100.00 per sq foot, per month (pro rated), that they have not migrated equipment away.” 
  

	 	3.3	A new clause 6 shall be added and shall read as follows: 

 “6 As Rackspace migrate its use of the Services away from the Customer Site in accordance with clause H4 above, C&W will erect a cage at C&W cost, or other such division as is appropriate at the time, around such blocks of
space, at the time Rackspace migrate all its equipment away from such block of space.” 
  

	4.	A new appendix to the Agreement shall be added to the Agreement to set out the terms of Rackspace requiring additional hosting space for a 12 month period and shall read as is set
out in Schedule 2 to this Amendment. 

  

	5.	The Parties acknowledge that there is a current outstanding dispute between the Parties in relation to charges for electricity charged by C&W to Rackspace for the use of the
Services at the Customer Site. The Parties agree to enter into good faith negotiations to resolve this dispute and to agree a new electricity rate to be charged under clause D2 of the Agreement. 

  

	6.	All terms of the Agreement shall remain in full force and effect save for as amended above. 

  

	7.	All terms referred to in this Amendment Agreement shall have the same meaning as that set out in the Agreement, save for as otherwise set out herein. 

  

	8.	A person who is not a party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce or enjoy the benefit of any term of this Agreement.

  

	9.	No variation of this Agreement shall be valid unless it is in writing and signed by or on behalf of each of the parties. 

  

	10.	This Agreement shall be governed by and construed in accordance with the law of England and Wales and each party irrevocably agrees to submit to the exclusive jurisdiction of the
courts of England and Wales over any claim or matter arising under or in connection with this Agreement. 

 Schedule 1 
 The Agreement 

 Schedule 2 
 “Appendix 
 Interim Customer Site 
  

	1.	The Interim Customer Site shall be provided by C&W to Rackspace from 1 October 2007 to 30 September 2008 (“Interim Site Period”). 

 

	2.	The Interim Customer Site shall be an area of no more than 3200 sq feet and no less than 2900 sq feet. 

  

	3.	On expiry of the Interim Site Period, the Interim Customer Site shall be returned to C&W. 

  

	4.	Any power circuits taken by Rackspace pursuant to an Order in accordance with clause B1, and irrespective of the Initial Period determined on such Order, shall terminate on expiry
of the Interim Site Period. 

  

	5.	On expiry of the Interim Site Period, Rackspace shall have an additional period of no more than 3 months to migrate its use of the Services (pro rated) to either an alternative
supplier and/or to their own data centre, as the case may be. Rackspace will advise Cable&Wireless no later than 1st August 2008, specifying how long they require to migrate their services “Migration Period”.

  

	6.	In the event that Rackspace has not migrated all of its equipment held at the Interim Customer Site by the expiry Migration Period, Rackspace shall be liable to pay to C&W
£100.00 per sq foot, per month (pro rated), that they have not migrated equipment out of. 

  

	7.	Rackspace shall be responsible for erecting and maintaining a secure wall surrounding the Interim Customer Site in accordance with all instructions provided by C&W to Rackspace
from to time. The cost of erecting and maintaining such security wall shall be that solely of Rackspace. 

  

	8.	The Charges for the Interim Customer Site are £25.00 per sq foot, per month and shall be paid in accordance with the Agreement. 

  

	9.	Effective from 1 July 2007, for the purposes of this Appendix, paragraph 2 of clause D2 of the Agreement shall be deleted and replaced with the following:

 “The charge for power used by the Customer shall be £0.13 per kwh per month. C&W shall provide 30 days
notice of any change to this pence per kwh charge.” 
  

	10.	All terms of the Agreement shall apply equally to the Interim Customer Site, save as set out in this Appendix.” 

  

	11.	Cable&Wireless will have no liability whatsoever with regards to the moving of Rackspaces equipment.

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