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EXHIBIT 10.18    
  

 
 

ASI, CHACE, KODAK, ANACOMP CONFIDENTIAL SETTLEMENT
  AGREEMENT, LICENSE AGREEMENT AND RELEASE    
  

        This Confidential Settlement Agreement, License Agreement and Release (hereinafter the "Agreement") is made by and among Access Solutions
International, Inc. ("ASI") and Malcolm G. Chace (collectively "Plaintiffs"); and Anacomp, Inc. as successor by merger to Data/Ware Development, Inc. ("Anacomp") and Eastman Kodak
Company ("Kodak") (collectively "Defendants"). 

 
 

RECITALS    
  

        This Agreement is made with reference to the following facts: 

        A.
There is now pending in the United States District Court for the District of Rhode Island a patent infringement action (Case No. 97-501) instituted on
August 29, 1997 and brought by Plaintiffs against Defendants (hereinafter the "Action"). 

        B.
Plaintiffs are the assignees of United States Patents Nos. 4,775,969 and 5,034,914 ("the subject patents"). 

        C.
Plaintiffs have alleged infringement of the subject patents by Defendants in the Action, alleging that the Defendants are jointly and severally liable to Plaintiffs. 

        D.
Defendants counterclaimed against Plaintiffs in the Action alleging that Plaintiffs' patents were invalid and that Defendants' products did not infringe Plaintiffs' patents. 

        NOW,
THEREFORE, in consideration of the foregoing recitals, and the covenants and conditions set forth herein, the parties agree and stipulate as follows: 

	1.
	Consideration.

	(a)
	Payment.

        Defendant
Kodak agrees to pay Plaintiffs the entire settlement amount of $8,250,000 (the "Settlement Payment") in exchange for and in consideration of: (i) the license set forth
in Paragraphs 1(b) and 1(c) and (ii) the sale, assignment and transfer by each Plaintiff to Kodak of any and all claims, lawsuits or other rights that Plaintiffs alleged or could have alleged
in, or that in any way pertain to the Action against Anacomp and Anacomp's predecessors, successors (prior and subsequent), assigns, affiliates, officers, directors, employees, agents and attorneys
(collectively the "Assigned Claims") as set forth in Paragraph 1(d). Kodak shall make the Settlement Payment by wire transfer to Citibank located at 1800 Research Boulevard, Rockville,
Maryland, Routing Number 254070116, drawn to "Michael M. de Angeli, P.C.", for deposit to Escrow Account 17553015" (the "Escrow Account"). By its execution and delivery hereof, each Plaintiff agrees
that wire transfer of the Settlement Payment to the Escrow Account shall constitute payment to it, agrees that credit of the Settlement Payment to the Escrow Account shall constitute receipt of such
funds by it and represents and warrants to Kodak that after the Settlement Payment has been credited to the Escrow Account, the Plainitff shall have received payment in full of the Settlement Payment.
Kodak represents and warrants to Plaintiffs that it has made the Settlement Payment out of and from its own funds. 

	(b)
	Grant of Perpetual, Irrevocable Assignable License.

        In
consideration for Kodak's payment, Plaintiffs hereby grant to Kodak, Kodak customers (or its or their transferees), and successors (prior or subsequent), a perpetual, irrevocable,
non-exclusive, assignable, worldwide, royalty-free, fully paid-up license (including the non-exclusive right to grant and authorize sublicenses) under
the subject patents to (i) make, have made, use, sell, offer for sale, lease, import or otherwise dispose of any products or compositions claimed or 

 

covered by the subject patents, and (ii) practice any process, method or procedure claimed or covered by the subject patents. 

	(c)
	Assignment of License.

        (i)
The license granted in accordance with Paragraph 1(b) of this Agreement shall include, without limitation, the rights of Kodak or its successors (prior and subsequent) in the
future to assign any or all of the rights thereunder to anyone who acquires, whether by assignment, license or otherwise, any or all of the associated, respective product or businesses of Kodak. 

        (ii)
Each Plaintiff represents that it or he has not previously assigned, transferred to or pledged to any entity or individual, any of the claims released by this Agreement. 

	(d)
	Irrevocable Assignment of Claims and Rights.

        Plaintiffs
agree that upon Plaintiffs' receipt of the Settlement Payment as set forth in Paragraph 1(a), each Plaintiff shall irrevocably assign and transfer to Kodak all of its
right, title and interest in and to the Assigned Claims, which assignment and transfer shall be evidenced by execution and delivery of the irrevocable Assignment of Claims ("Assignment") in the form
attached hereto as Exhibit "A." Each Plaintiff represents and warrants with respect to its interest in the Assigned Claims that: (i) it owns and has sole title to its interest in the Assigned
Claims free and clear of any and all liens, security interests or encumbrances of any kind or nature whatsoever, (ii) it has not previously assigned, pledged, hypothecated, sold or otherwise
transferred its interest in the Assgined Claims to any third party, (iii) its interest in the Assigned Claims is not subject to any factoring agreements, joint tenancy agreements or
participation agreements in any way whatsoever; and (iv) it is not and has never been "insolvent" within the meaning of Section 1-201 (23) of the Uniform Commercial
Code or within the meaning of Section 101 (32) of the Bankruptcy Code. 

	(e)
	Dismissal of Claim.

        Kodak
shall dismiss with prejudice the Action by October 30, 2001, using a pleading in the form attached hereto as Exhibit "B." Such dismissal is solely ministerial in nature and
not a condition precedent to the effectiveness of the Release set forth herein or in any accompanying agreement referenced in paragraph 3 below. 

	2.
	Release.

        Each
Defendant hereby releases and forever discharges each Plaintiff and its affiliates, predecessors, successors (prior and subsequent), assigns, officers, directors, employees, agents
or attorneys, of and from any and all counterclaims, cross-claims, claims, rights, demands, liabilities, damages, actions and
causes of action of any and every kind or nature whatsoever, whether known or unknown, asserted or unasserted, which it has, believes that it may have, or that are alleged or could have been alleged
as compulstory and/or mandatory cross-claims or counterclaims in the Action or in any way pertain to the Action. 

	3.
	Enforceability of Agreement Dependent on Execution of All Related Agreements.

        In
accordance with the closing procedures set forth in Exhibit "C," each Plaintiff and Defendant will execute and deliver the following Agreements: 

        (1)
This Settlement Agreement between Plaintiffs and Defendants, including the attached Assignment; 

        (2)
The Settlement Agreement between Anacomp and Kodak, including the Kodak Anacomp Agreements attached thereto; and 

2

 

        (3)
The Settlement Agreement among Anacomp, Kodak and Murray. 

        If
for any reason any of the aforementioned Agreements are not executed simultaneously with this Agreement, this Agreement shall be deemed null, void and unenforceable. 

	4.
	Cooperation.

        Each
of the parties shall execute such additional documents and take such additional actions as are reasonably necessary to effectuate the purposes of this Agreement. Without limiting
the generality of the foregoing, Plaintiffs specifically agree to file such pleadings, and take such actions, as are reasonably requested by Kodak to effectuate the dismissal of the Action against
Kodak. 

	5.
	Subsequent Discovery of Different or Additional Facts.

        The
parties hereto acknowledge that they are aware that they may hereafter discover facts different from or in addition to those they now know or believe to be true with respect to the
claims, causes of action, rights, obligations, and liabilities herein released; and each agrees that the within releases shall be and remain in effect in all respects as complete releases as to all
matters released herein, notwithstanding any such different or additional facts. 

	6.
	Press Release/Public Statements.

        The
parties may issue a press release or otherwise publicly state only that the Action has been resolved to the mutual satisfaction of the parties without specifying the terms of this
Agreement. Except as to the foregoing, the parties shall keep the terms of this Agreement confidential and shall not disclose any of such terms to any person, corporation or entity, except:
(a) on express prior written permission from counsel for all parties to this Agreement; (b) in connection with the necessary implementation or enforcement of this Agreement;
(c) as required by any legal process, court order, rule or regulation of any government agency, including the Securities Exchange Commission; (d) by letters to shareholders;
(e) as required in connection with any audit performed in the normal course of business; (f) to submit the terms of the settlement to its banks, bondholders or financial advisers; or
(g) to provide a summary, as reasonably agreed upon by Kodak, to be submitted by Anacomp with its Disclosure Statement, or furnished to any court having jurisdiction over any reorganization
proceeding for Anacomp, if any. Moreover, this Agreement and all communications relating thereto are subject to Federal Rule of Evidence 408. 

	7.
	Binding Effect and Parties Bound.

        This
Agreement and all covenants and releases set forth herein shall be binding upon and shall inure to the benefit of the respective parties hereto and where applicable, parents,
principals, subsidiaries, agents and successors. 

	8.
	Attorneys' Fees and Costs in the Action.

        Other
than as provided in this Agreement, all parties shall bear their own costs and expenses, including attorneys' fees, incurred in connection with the dispute between the parties
through the date that this Agreement is executed. 

	9.
	Attorneys' Fees, Expenses and Costs for Enforcement of Agreement.

        In
the event of any litigation or proceeding relating directly or indirectly to the enforcement or interpretation of this Agreement, or any breaches thereof, or claims arising from or
related to the
Agreement, the prevailing party shall recover from the losing party its or his reasonable attorneys' fees, expenses and costs incurred in connection with such litigation or proceedings, and any such
fees, expenses or costs on appeal. A party need not obtain monetary relief in order to be the "prevailing party" for purposes of this paragraph. 

	10.
	Jurisdiction and Venue.

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        The
parties agree that the proper and exclusive venue for any dispute arising from or relating to this Agreement is the United States District Court for the Southern District of New York
and all parties waive any objections to the jurisdiction of that court. 

	11.
	Governing Law.

        This
Agreement shall be construed under the internal laws of the State of New York without regard to its choice of law provisions. 

	12.
	California Civil Code Section 1542 Waiver.

        Each
of the parties hereby acknowledges and represents that it has read the provisions of California Civil Code section 1542, which provides that: 

A
general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing a release, which, if known by him, must have materially affected
his settlement with the debtor. 

        Each
party hereto further acknowledges that the significance and consequence of a waiver of California Civil Code section 1542 is that, even if it should eventually suffer
additional damages arising out of or in any way related to the claims released in Section 2 of this Agreement, it will not be able to maintain any claim for such additional damages. Each party
hereby declares and represents that he or it has read and has had an opportunity to consult with counsel regarding the meaning and implications of California Civil Code section 1542 and does
hereby waive its protections regarding the claims released in Section 2 of this Agreement. 

	13.
	Representations, Warranties and Indemnification.

        (a)
The Plaintiffs represent and warrant that: (i) ASI and Chace together hold all title to the subject patents at the effective date of this Agreement; (ii) ASI and Chace,
even during the period of the Assignment, continue to hold all title to the subject patents; (iii) neither ASI nor Chace owns any other U.S. or non-U.S. issued patent or pending
application which has a specification or claims corresponding to those in the subject patents; (iv) ASI and Chace have the full and complete right, power and authority to grant the licenses,
releases, dismissal and related rights granted herein; and (v) this Agreement has been approved by, and is duly executed by, all necessary parties. 

        (b)
The Plaintiffs represent and warrant to the Defendants, and the Defendants represent and warrant to the Plaintiffs that: (i) the person executing this Agreement on its or his
behalf has full authority to enter into this Agreement; (ii) each enters into this Agreement of its or his own free will and accord, upon advice of its or his own legal counsel;
(iii) each has authority to enter into and to perform or cause performance of its or his obligations and the obligations of its or his affiliates under this Agreement; (iv) if the
Plaintiff or the Defendant is a corporation, the execution and delivery of this Agreement and the actions contemplated hereby have been duly authorized by all necessary corporate action;
(v) this Agreement constitutes its valid and binding obligation, enforceable against it or him in accordance with its terms; (vi) no further approval is needed to make this Agreement
valid, binding and enforceable against it or him; and (vii) it or his execution and delivery of this Agreement will not violate, conflict with or result in a breach of the terms of any
Agreement by which it or he is bound or of any applicable statute, regulation, rule or other law. Anacomp will provide to Plaintiffs a copy of the redacted Board of Directors' Resolution authorizing
the settlement of this matter on the terms set forth herein, and ASI will provide to Defendants a copy of the Board of Directors' resolution authorizing the execution and delivery of this Agreement
and the consummation of the transactions contemplated herein or an opinion of ASI's general corporate counsel to the effect that no such resolution is necessary. 

4

 

        (c)
Each Defendant hereby agrees, severally and not jointly, to indemnify and hold the Plaintiffs and their affiliates, officers, directors, employees, agents and attorneys harmless from
and against any loss, cost, deficiency, liability, and damage, including attorneys' fees and expenses, that they incur or suffer out of or resulting from any breach of representation or warranty or
covenant or nonfulfillment of any obligation by it under this Agreement. Each Plaintiff acknowledges and agrees that no Defendant shall be liable for any breach by any other Defendant hereunder. 

        (d)
Each Plaintiff hereby agrees, severally and not jointly, to indemnify and hold the Defendants and their affiliates, officers, directors, employees, agents and attorneys harmless from
and against any loss, cost, deficiency, liability and damage, including attorneys' fees and expenses that they incur or suffer out of or resulting from any breach of representation or warranty or
covenant or nonfulfillment of any obligation by it under this Agreement. Each Defendant and Murray acknowledge and agree that no Plaintiff shall be liable for any breach by any other Plaintiff
hereunder. 

        (e)
The negotiation and execution of this Agreement, and any actions taken pursuant thereto, are for purposes of settlement and compromise of disputed claims and are not to be construed,
considered, or used as an admission of liability, fault, or wrongdoing on the part of the party taking the action and being released in this Agreement, except as to Anacomp who hereby agrees that it
is liable on account of the Assigned Claims, in an amount not less than $15 million. 

	14.
	Counterparts.

        This
Agreement may be executed in any number of counterparts, each of which so executed shall be deemed to be an original, and such counterparts shall together constitute one and the
same Agreement. Facsimiles and photocopies of signatures shall have the same force and effect as original signatures. 

	15.
	Headings and Captions.

        Headings
and captions contained in this Agreement are for convenience only, and shall not be considered for any purpose in construing this Agreement. 

	16.
	Right to Consult with Attorneys: Terms Understood.

        The
parties hereto acknowledge that each has read this Agreement; that each fully understands its or his rights, privileges and duties under this Agreement; and that each enters into
this Agreement freely and voluntarily. Each party further acknowledges that each has had the opportunity to consult with an attorney of its or his choice to explain the terms of this Agreement and the
consequences of signing it. Each party further acknowledges and warrants that this Agreement has been executed free of undue influence, coercion, duress, menace or fraud of any kind and that it or he
fully and completely understands and is cognizant of all of the terms and conditions of this Agreement. The parties hereto acknowledge that for purposes of consummating the transactions contemplated
herein, the law firm of Gray Cary Ware & Freidenrich LLP may receive and hold in escrow executed originals of this and other agreements, and deliver and release from escrow the same in
accordance with the closing procedures set forth in Exhibit C, and all parties agree that the foregoing acts of Gray Cary Ware & Freidenrich LLP shall not disqualify it from acting as
counsel to its clients hereunder or in connection herewith or in connection with the Action, the enforcement of this Agreement or any other matter and shall not constitute a waiver of any
attorney/client privilege. 

	17.
	Entire Agreement.

        The
undersigned each acknowledge and represent that no promise or representation not contained in this Agreement has been made to them, whether written or oral, and that this Agreement,
together with any exhibits hereto, contains the entire understanding and agreement 

5

 

between the parties and it contains all terms and conditions pertaining to the compromise and settlement of the disputes referenced in the Agreement. 

	18.
	No Presumption Against Drafting Party.

        This
Agreement and the provisions contained herein shall not be construed or interpreted for or against any party hereto because said party drafted or caused the party's legal
representative to draft any of the provisions. 

	19.
	Amendments.

        This
Agreement cannot be modified or amended in any way, except in writing, signed by the party to be charged. 

	20.
	No Third Party Beneficiaries Intended.

        This
Agreement and the provisions contained herein are not intended to and shall not benefit any person or entity not a party to this Agreement. No provisions of this Agreement are
intended to make any person or entity who is not a party to this Agreement a third party beneficiary. 

	21.
	Severability.

        If
any provision of this Agreement is held to be invalid, void or unenforceable, the remaining provisions shall continue in full force and effect. If any clause or provision of this
Agreement is declared illegal, invalid or unenforceable under present or future laws effective during the term hereof, it is the intention of the parties hereto to reach agreement on terms that will
lawfully carry out the intended purpose of any such clause or provision, and to take such action as may be necessary to do so. The parties further intend that the remainder of this Agreement shall not
be affected thereby, and shall remain in force and effect. 

	22.
	Execution.

        This
Agreement shall be effective on the date when it has been executed and delivered by all parties hereto. 

	DATED:	 	4/20/01
	 	ACCESS SOLUTIONS

INTERNATIONAL, INC.
	

 	
 	

 	
 	

By:	
 	

/s/  ILLEGIBLE      

	 	 	 	 	Its:	 	Chairman

	

DATED:	
 	

        
	
 	

/s/  ILLEGIBLE      
 as attorney for Malcolm G. Chace
	

DATED:	
 	

4/20/01
	
 	

ANACOMP, INC.
	

 	
 	

 	
 	

By:	
 	

/s/  EDWARD P. SMOOT      

	 	 	 	 	Its:	 	President and CEO

	

DATED:	
 	

4/20/01
	
 	

EASTMAN KODAK COMPANY
	

 	
 	

 	
 	

By:	
 	

/s/  CANDY M. OBOURN      

	 	 	 	 	Its:	 	President, Document Imaging

Senior Vice President, Eastman Kodak Company

6

 

APPROVED:

        The
undersigned attorneys hereby approve this Agreement, and state that the terms of this Release are fair and equitable, and that it has been read by and explained to their respective
clients. 

	

DATED:	
 	

April 20, 2001	
 	

 	
 	

 
	

 	
 	

 	
 	

By:	
 	

/s/  MICHAEL M. DE ANGELI      
 Michael M. de Angeli, Esq.

MICHAEL M. DE ANGELI, P.C.

1901 Research Boulevard, Suite 330

Rockville, MD 20850
	

 	
 	

 	
 	

By:	
 	

/s/  GENE S. WINTER      
 Gene S. Winter, Esq.

ST. ONGE, STEWARD, JOHNSTON & REENS

986 Bedford Street

Stamford, CT 06905

Attorneys for ACCESS SOLUTIONS INTERNATIONAL, INC. and MALCOLM G. CHACE
	

DATED:	
 	

April 20, 2001	
 	

By:	
 	

/s/  MICHAEL S. TRACY      
 Michael S. Tracy

Stewart M. Brown

Gray Cary Ware & Freidenrich LLP

401 B Street, Suite 1700

San Diego, CA 92101

Attorneys for ANACOMP, INC. and

EASTMAN KODAK COMPANY

7

 
 
 

EXHIBIT "A"
  
    ASSIGNMENT OF CLAIM    
  

        Access Solutions International, Inc. and Malcolm G. Chace ("Assignors") hereby assign, transfer and convey to Eastman Kodak Company ("Assignee") all their
right, title and interest to any claim or claims for damages or injunctive relief which was brought or could have been brought in United States District Court for the District of Rhode Island, Case
No. 97-501 ("Assigned Claims"). Assignors represent and warrant that they are the sole owners of the Assigned Claims and that they have not granted and will not grant to others any
rights inconsistent with the rights granted herein. Assignors represent and warrant that they have the full right to convey such interests to Assignee. 

	DATED:	 	4/20/01
	 	ACCESS SOLUTIONS

INTERNATIONAL, INC.
	

 	
 	

 	
 	

By:	
 	

/s/  ILLEGIBLE      

	 	 	 	 	Its:	 	Chairman

	

DATED:	
 	

        
	
 	

/s/  ILLEGIBLE      
 as attorney for Malcolm G. Chace
	

DATED:	
 	

4/20/01
	
 	

EASTMAN KODAK COMPANY
	

 	
 	

 	
 	

By:	
 	

/s/  CANDY M. OBOURN      

	 	 	 	 	Its:	 	President, Document Imaging

Senior Vice President, Eastman Kodak Company

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QuickLinks

EXHIBIT 10.18

ASI, CHACE, KODAK, ANACOMP CONFIDENTIAL SETTLEMENT AGREEMENT, LICENSE AGREEMENT AND RELEASE

RECITALS

EXHIBIT "A" ASSIGNMENT OF CLAIM<Page>

                                                                   Exhibit 10.20

                                FOURTH AMENDMENT

                  FOURTH AMENDMENT, dated as of March 19, 2002 (this
"AMENDMENT"), to the Credit Agreement, dated as of November 19, 1999 (as
amended, supplemented or otherwise modified from time to time, the "CREDIT
AGREEMENT"), among NORTH AMERICAN VAN LINES, INC., a Delaware corporation (the
"PARENT BORROWER"), the Foreign Subsidiary Borrowers (as defined in the Credit
Agreement) from time to time parties to the Credit Agreement, the several banks
and other financial institutions from time to time parties to the Credit
Agreement (the "LENDERS"), THE BANK OF NEW YORK, as documentation agent, BANC OF
AMERICA SECURITIES LLC, as syndication agent, and JPMORGAN CHASE BANK (formerly
known as The Chase Manhattan Bank), a New York banking corporation, as
collateral agent and administrative agent for the Lenders (in such capacity, the
"ADMINISTRATIVE AGENT").

                              W I T N E S S E T H :
                              - - - - - - - - - -

                  WHEREAS, pursuant to the Credit Agreement, the Lenders have
agreed to make, and have made, certain loans and other extensions of credit to
the Parent Borrower; and

                  WHEREAS, the Parent Borrower has requested that the Lenders
agree to amend certain provisions of the Credit Agreement, upon the terms and
conditions contained herein;

                  NOW, THEREFORE, in consideration of the premises and the
mutual covenants contained herein, the parties hereto agree as follows:

                  SECTION 1. DEFINED TERMS. Unless otherwise defined herein,
terms defined in the Credit Agreement and used herein shall have the meanings
given to them in the Credit Agreement.

                  SECTION 2. AMENDMENT TO SUBSECTION 1.1 (DEFINED TERMS).
Subsection 1.1 of the Credit Agreement is hereby amended by inserting the
following new definitions in the appropriate alphabetical order:

                  "NAIT": National Association of Independent Truckers, Inc., a
         Missouri corporation.

                  "NAIT BUSINESS": the business of NAIT and certain affiliated
         Persons, consisting primarily of the marketing, processing and
         administration of certain occupational accident, workers compensation
         and medical insurance policies to and for van line drivers, motor
         carriers and other Persons (including participants in NAIT's membership
         programs) and providing certain affiliation services for the benefit of
         participants in NAIT's membership programs.
<Page>

                  SECTION 3. AMENDMENT TO SUBSECTION 8.10 (LIMITATIONS ON
CERTAIN ACQUISITIONS). Subsection 8.10 of the Credit Agreement is hereby amended
by (i) deleting the word "or" at the end of paragraph (c) thereof, (ii)
inserting the word "or" at the end of paragraph (d) thereof and (iii) inserting
the following new paragraph (e) immediately after paragraph (d) thereof:

                  (e) such acquisition is an acquisition of the NAIT Business;
         PROVIDED that (i) the portion of the purchase price for such
         acquisition paid in cash shall not exceed $35,000,000 (excluding
         post-closing purchase price adjustments) and (ii) the cash portion of
         the purchase price for such acquisition shall be funded (A) with
         available cash including a $10,500,000 dividend from TransGuard to the
         Parent Borrower and (B) with not less than $20,000,000 of proceeds of
         equity contributions to the Parent Borrower from CD&R Fund V and/or
         investors arranged by CD&R.

                  SECTION 4. CONDITIONS TO EFFECTIVENESS. This Amendment shall
become effective as of the date first written above (the "AMENDMENT EFFECTIVE
DATE") upon the receipt by the Administrative Agent of (i) this Amendment,
executed by the Required Lenders and the Parent Borrower and (ii) the attached
Acknowledgment and Consent, executed by each Guarantor.

                  SECTION 5. REPRESENTATIONS AND WARRANTIES. In order to induce
the Administrative Agent and the Lenders to enter into this Amendment, the
Parent Borrower hereby represents and warrants to the Administrative Agent and
the Lenders that the representations and warranties made by the Parent Borrower
in Section 5 of the Credit Agreement are true and correct in all material
respects on and as of the Amendment Effective Date, before and after giving
effect to the effectiveness of this Amendment, as if made on and as of the
Amendment Effective Date, except to the extent such representations and
warranties expressly relate to a specific earlier date, in which case such
representations and warranties were true and correct in all material respects as
of such earlier date.

                  SECTION 6. PAYMENT OF EXPENSES. The Parent Borrower agrees to
pay or reimburse the Administrative Agent for all of its reasonable
out-of-pocket costs and expenses incurred in connection with this Amendment, any
other documents prepared in connection herewith and the transactions
contemplated hereby, including, without limitation, the reasonable fees and
disbursements of counsel to the Administrative Agent.

                  SECTION 7. REFERENCE TO AND EFFECT ON THE LOAN DOCUMENTS. On
and after the Amendment Effective Date, each reference in the Credit Agreement
to "this Agreement", "hereunder", "hereof" or words of like import referring to
the Credit Agreement, and each reference in the other Loan Documents to "the
Credit Agreement", "thereunder", "thereof" or words of like import referring to
the Credit Agreement, shall mean and be a reference to the Credit Agreement as
amended hereby. The execution, delivery and effectiveness of this Amendment
shall not, except as expressly provided herein, operate as a waiver of any
right, power or remedy of any Lender or any Agent under any of the Loan
Documents. Except as expressly amended herein, all of the provisions of the
Credit Agreement and the other Loan Documents are and shall remain in full force
and effect in accordance with the terms thereof and are hereby in all respects
ratified and confirmed.
<Page>

                  SECTION 8. GOVERNING LAW. THIS AMENDMENT AND THE RIGHTS AND
OBLIGATIONS OF THE PARTIES HERETO SHALL BE GOVERNED BY, AND CONSTRUED AND
INTERPRETED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK.

                  SECTION 9. COUNTERPARTS. This Amendment may be executed by the
parties hereto in any number of separate counterparts, and all of said
counterparts taken together shall be deemed to constitute one and the same
instrument. Delivery of an executed signature page of this Amendment by
facsimile transmission shall be effective as delivery of a manually executed
counterpart hereof. A set of the copies of this Amendment signed by all the
parties shall be lodged with the Parent Borrower and the Administrative Agent.

                  SECTION 10. SUCCESSORS AND ASSIGNS. This Amendment shall be
binding upon and inure to the benefit of the Parent Borrower and its successors
and assigns, and upon the Administrative Agent and the Lenders and their
successors and assigns. The execution and delivery of this Amendment by any
Lender prior to the Amendment Effective Date shall be binding upon its
successors and assigns and shall be effective as to any loans or commitments
assigned to it after such execution and delivery.

                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

<Page>
          IN WITNESS WHEREOF, the parties have caused this Amendment to be
executed and delivered by their respective duly authorized officers as of the
day and year first above written.

                                  NORTH AMERICAN VAN LINES, INC.

                                  By: /s/ Ralph A. Ford
                                      --------------------------
                                     Name: Ralph A. Ford
                                     Title: Secretary

                                  JPMORGAN CHASE BANK, as Administrative
                                  Agent and as a Lender

                                  By: /s/ William J. Caggiano
                                      --------------------------
                                     Name:  William L. Caggiano
                                     Title: Managing Director

                                  ARCHIMEDES FUNDING II, LTD.

                                  BY: ING Capital Advisors LLC,
                                      as Collateral Manager

                                  BY: /s/ Steven Gorski
                                      --------------------------
                                  Name:  STEVEN GORSKI
                                  Title: VICE PRESIDENT &
                                         SENIOR CREDIT ANALYST

                                  ARCHIMEDES FUNDING III, LTD.

                                  BY: ING Capital Advisors LLC,
                                      as Collateral Manager

                                  BY: /s/ Steven Gorski
                                      --------------------------
                                  Name:  STEVEN GORSKI
                                  Title: VICE PRESIDENT &
                                         SENIOR CREDIT ANALYST

                                  ARCHIMEDES FUNDING IV (CAYMAN), LTD.

                                  BY: ING Capital Advisors LLC,
                                      as Collateral Manager

                                  BY: /s/ Steven Gorski
                                      --------------------------
                                  Name:  STEVEN GORSKI
                                  Title: VICE PRESIDENT &
                                         SENIOR CREDIT ANALYST

                                  Bank of America
                                  -----------------------------
                                  Name of Lender

                                  By: /s/ W. Thomas Barnett
                                      --------------------------
                                    Name:  W. Thomas Barnett
                                    Title: Managing Director

                                  The Bank of New York
                                  --------------------
                                  Name of Lender

                                  By: /s/ Maurice A. Campbell
                                      -----------------------
                                    Name:  MAURICE A. CAMPBELL
                                    Title: ASSISTANT VICE PRESIDENT

                                  BANK OF TOKYO-MITSUBISHI TRUST COMPANY
                                  --------------------------------------
                                  Name of Lender

                                  By: /s/ Eric Planey
                                      -------------------------
                                    Name:  Eric Planey
                                    Title: Assistant Vice President

                                  Bankers Trust Company
                                  ---------------------
                                  Name of Lender

                                  By: /s/ Marguerite Sutton
                                      -------------------------
                                    Name:   Marguerite Sutton
                                    Title:  Vice President

                                  Carlyle High Yield Partners III, Ltd.
                                  -------------------------------------
                                  Name of Lender

                                  By: /s/ Linda Pace
                                      -------------------------
                                    Name:    LINDA PACE
                                    Title:   PRINCIPAL

                                  Clydesdale CLO 2001-1, Ltd.
                                  ---------------------------
                                  Name of Lender

                                  By: Nomura Corporate Research and
                                      Asset Management Inc. as Collateral
                                      Manager

                                  By: /s/ Elizabeth Maclean
                                      -------------------------
                                    Name:   Elizabeth Maclean
                                    Title:  Vice President

                                  COPERNICUS CDO EURO-I B.V.

                                  BY: ING Capital Advisors LLC,
                                      as Collateral Manager

                                  BY: /s/ Steven Gorski
                                      -------------------------
                                  Name:    STEVEN GORSKI
                                  Title:   VICE PRESIDENT &
                                           SENIOR CREDIT ANALYST

                                  DEBT STRATEGIES FUND, INC.

                                  By: /s/ Anthony Heyman
                                      -------------------------
                                           Anthony Heyman
                                           AUTHORIZED SIGNATORY

                                  Denali Capital LLC, managing member of
                                  DC Funding Partners LLC, portfolio
                                  manager for DENALI CAPITAL CLO I,
                                  LTD.

                                  By: /s/ John Thacker
                                      -------------------------
                                    Name:  John Thacker
                                    Title: Chief Credit Officer

                                  Denali Capital LLC, managing member of
                                  DC Funding Partners, portfolio manager for
                                  DENALI CAPITAL CLO II, LTD., or an affiliate

                                  By: /s/ John Thacker
                                      -------------------------
                                    Name:  John Thacker
                                    Title: Chief Credit Officer

                                  Heller Financial Inc.
                                  ---------------------
                                  Name of Lender

                                  By: /s/ Robert Kadlick
                                      -------------------------
                                  Name:   Robert Kadlick
                                  Title: Duty Authorized Signatory

                                  Indosuez Capital Funding IV, L.P.,
                                  By: RBC Leveraged Capital as Portfolio Advisor

                                  By: /s/ Melissa Marano
                                      -------------------------
                                  Name: Melissa Marano
                                  Title: Director

                                  KZH ING-2 LLC. as a Lender

                                  By: /s/ Joyce Fraser-Bryant
                                      ----------------------------
                                    Name: JOYCE FRASER-BRYANT
                                    Title: AUTHORIZED AGENT

                                  Longhorn CDO (Cayman) LTD
                                  By: Merrill Lynch Investment Managers, L.P.
                                      as Investment Advisor

                                  By: /s/ Anthony Heyman
                                      -------------------------
                                         Anthony Heyman
                                         AUTHORIZED SIGNATORY

                                  MASTER SENIOR FLOATING RATE TRUST

                                  By: /s/ Anthony Heyman
                                      -------------------------
                                         Anthony Heyman
                                         AUTHORIZED SIGNATORY

                                  MERRILL LYNCH SENIOR FLOATING RATE FUND, INC.

                                  By: /s/ Anthony Heyman
                                      -------------------------
                                          Anthony Heyman
                                          AUTHORIZED SIGNATORY

                                  National City Bank of Indiana
                                  -----------------------------
                                  Name of Lender

                                  By: /s/ Mark A. Minnick
                                      --------------------------
                                    Name:   Mark A. Minnick
                                    Title:  Senior Vice President

                                    Nomura Bond & Loan Fund
                                    --------------------------
                                    Name of Lender

                                  BY: UFJ TRUST COMPANY OF NEW YORK
                                      AS TRUSTEE
                                  BY: NOMURA CORPORATE RESEARCH AND
                                      ASSET MANAGEMENT INC.
                                      ATTORNEY IN FACT

                                  By: /s/ Elizabeth Maclean
                                      ----------------------------
                                    Name:  Elizabeth Maclean
                                    Title: Vice President

                                  NEMEAN CLO, LTD.

                                  BY: ING Capital Advisors LLC,
                                      as Investment Manager

                                  BY: /s/ Steven Gorski
                                      ----------------------------
                                  Name:  STEVEN GORSKI
                                  Title: VICE PRESIDENT &
                                         SENIOR CREDIT ANALYST

                                  The Bank of Nova Scotia
                                  --------------------------------
                                  Name of Lender

                                  By: /s/ N. Bell
                                      ----------------------------
                                   Name:       N. BELL
                                   Title:  ASSISTANT AGENT

                                  PPM SPYCLASS FUNDING TRUST

                                  By: /s/ Ann E. Morris
                                      ----------------------------
                                   Name:   ANN E. MORRIS
                                   Title:  AUTHORIZED AGENT

                                  ORYX CLO, LTD.

                                  BY: ING Capital Advisors LLC,
                                      as Collateral Manager

                                  BY: /s/ Steven Gorski
                                      ----------------------------
                                  Name:  STEVEN GORSKI
                                  Title: VICE PRESIDENT &
                                         SENIOR CREDIT ANALYST

                                  Textron Financial Corporation

                                  By: /s/ Matthew J. Colgan
                                      ----------------------------
                                   Name:  Matthew J. Colgan
                                   Title: Director

<Page>

                           ACKNOWLEDGMENT AND CONSENT

          Each of the undersigned corporations as guarantors under the Guarantee
and Collateral Agreement, dated as of November 19, 1999, made by the undersigned
corporations in favor of the Administrative Agent, for the benefit of the
Lenders, hereby (a) consents to the transactions contemplated by this Amendment
and (b) acknowledges and agrees that the guarantees (and grants of collateral
security therefor) contained in such Guarantee and Collateral Agreement are, and
shall remain, in full force and effect after giving effect to this Amendment.

                                  SIRVA, INC. (formerly known as Allied
                                  Worldwide, Inc.)

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Assistant Secretary

                                  FLEET INSURANCE MANAGEMENT, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Assistant Secretary

                                  FRONTRUNNER WORLDWIDE, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  GREAT FALLS NORTH AMERICAN, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  NACAL, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

<Page>

                                  NAVTRANS INTERNATIONAL FREIGHT
                                   FORWARDING, INC.

                                  By: /s/ Ralph A. Ford
                                      ----------------------------
                                     Name:  Ralph A. Ford
                                     Title: Vice President

                                  NORTH AMERICAN DISTRIBUTION
                                   SYSTEMS, INC. n/k/a FEDERAL TRAFFIC
                                     SERVICE, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  NORTH AMERICAN LOGISTICS, LTD.

                                  By: /s/ Ralph A. Ford
                                      ----------------------------
                                     Name:  Ralph A. Ford
                                     Title: Vice President

                                  NORTH AMERICAN VAN LINES OF TEXAS,
                                   INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  RELOCATION MANAGEMENT SYSTEMS,
                                   INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

<Page>

                                  A RELOCATION SOLUTIONS MANAGEMENT
                                   COMPANY

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  ALLIED FREIGHT FORWARDING, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  ALLIED VAN LINES, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  ALLIED INTERNATIONAL N.A., INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Vice President

                                  ALLIED VAN LINES TERMINAL COMPANY

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

                                  VANGUARD INSURANCE AGENCY, INC.

                                  By: /s/ Robert J. Henry
                                      ----------------------------
                                     Name:  Robert J. Henry
                                     Title: Secretary

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00039-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00039-of-00352.parquet"}]]