Document:

Ex 4 83a T-bird Promissory Note

AMENDED AND RESTATED PROMISSORY NOTE

$35,000,000.00

(the "Principal
Amount")                                                                            
February 6, 2001

FOR VALUE RECEIVED, the undersigned, T‐BIRD NEVADA, LLC, a Nevada limited liability company (the "Borrower"), promises to pay to the order of BANK OF AMERICA, N.A., a national banking association (the
"Lender"), at its office at 101 East Kennedy Boulevard, Tampa, Florida 33602 or at such other place as the holder of this Note from time to time may designate to the Borrower in writing, the principal sum of THIRTY-FIVE MILLION AND NO/100 DOLLARS ($35,000,000.00), or
so much thereof as may be outstanding, together with interest on the principal balance of this obligation from time to time remaining unpaid, at the rates and at the times provided in this Note.  All payments required by this Note must be by legal tender of the
United States of America.

The principal amount of this obligation will be disbursed by the Lender to the Borrower in accordance with the terms and conditions of that certain Amended and Restated Loan Agreement dated of even date herewith between the
Borrower and the Lender, as amended or modified from time to time (the "Loan Agreement").  All capitalized terms used herein but not otherwise defined herein shall have the meanings ascribed to such terms in the Loan Agreement.

As used in this Note, the following terms shall have the following meanings:

Advance or Advances.  Any Advances under this Note either individually or collectively as applicable.

Business Day.  Any day other than a Saturday, Sunday or other day on which commercial banks in Jacksonville, Florida are closed for business.

Default Rate.  The interest rate that is applicable to the principal outstanding under this Note plus three percent (3.0%) per annum.

Floating LIBO Rate.  A fluctuating rate of interest per annum equal to the Applicable Margin in excess of the rate obtained by dividing (a) the rate of interest per annum at which deposits in United States dollars are offered in the London Interbank
market in an amount substantially equal to the Floating LIBO Rate Advance and with a term equal to ninety (90) days, as appears on the LIBO Rate Reference Page as of 11:00 a.m. (London time) on the date for which the Floating LIBO Rate is being calculated, by (b) an
amount equal to 1 minus the Floating LIBO Reserve Requirement for such date.  If at least two such offered rates appear on the LIBO Rate Reference Page, the rate will be the arithmetic mean of such offered rates.  The Lender may, in its discretion,
use any other publicly available index or reference rate showing rates offered for United States dollar deposits in the London Interbank market as of the applicable date.  In addition, the Lender may, in its discretion, use rate quotations for daily or annual
periods in lieu of quotations for substantially equivalent monthly periods.

Floating LIBO Reserve Requirement.  The rate at which reserves (including, without limitation, any marginal, supplemental or emergency reserves) are required to be maintained by the Lender on the date for which interest is being calculated, against
U.S. dollar nonpersonal time deposits in the United States with a term equal to ninety (90) days, expressed as a decimal.

LIBO Rate Reference Page.  Any of (a) the Reuters Screen LIBO Page, (b) the Dow Jones Telerate Page 3750 or (c) such other nationally recognized source, as may from time to time by used by the Lender in its sole discretion as a reference for
determining any applicable LIBO Rate or Floating LIBO Rate.

"London Banking Day" shall mean each day other than a Saturday, a Sunday or any holiday on which commercial banks in London, England are closed for business.

Maturity Date.  December 31, 2004.

Interest shall be calculated on the daily outstanding balance of each Advance under this Note.  Interest shall be computed on the basis of a year of 360 days for the actual number of days elapsed through the actual
payment due date.  Changes in the Floating LIBO Rate shall be effective as of the date of change in the applicable rate.  Interest shall be paid quarterly in arrears commencing on April 25, 2001, and continuing on each July 25, October 25, January 25 and
April 25 thereafter prior to the Maturity Date.

The outstanding principal balance of this Note, plus unpaid accrued interest, shall be due and payable on the Maturity Date.

The Borrower shall have the right, provided that it is not in default under this Note or the Loan Agreement, to prepay the principal balance of this Note, in whole or in part, at any time, upon payment of all interest and
other sums then due and payable pursuant to the provisions of this Note or the Loan Agreement.  No prepayment premium shall be payable with respect to any such prepayments.

If any payment required by this Note is not paid within ten (10) days after the date such payment is due, then the holder of this Note, at such holder's option, may elect to declare the entire unpaid principal balance of
this Note, plus accrued interest, immediately due and payable.  The Borrower shall pay a late charge equal to the greater of (a) $100.00 or (b) five percent (5%) of the amount of any payment which is not received by the Lender on or before the tenth (10th) day
following the date such payment is due, to compensate for the Lender's loss of use of funds and for the expense of handling the delinquency, which late charge must be received by the Lender with the payment then due.  After the Maturity Date of this Note,
whether by acceleration or otherwise, the principal amounts outstanding under this Note shall bear interest at the Default Rate.

If, following any default by the Borrower under this Note, the holder of this Note employs attorneys, to enforce collection of this obligation, in whole or in part, then the Borrower will pay, a reasonable fee for such
attorneys' and any legal assistants' services, regardless of whether suit is instituted and, if a suit or other action or proceeding is instituted to enforce payment of all or any portion of this obligation, for all trial and appellate proceedings, if any, the
Borrower also will pay (i) all other costs of collection incurred, and (ii), all costs and reasonable attorneys' and legal assistants' fees incurred by the holder for all administrative, trial, and appellate proceedings involving this obligation.

The remedies of the Lender as provided herein and in the Loan Agreement shall be cumulative and concurrent, and may be pursued singly, successively or together, at the sole discretion of the Lender, and may be exercised as
often as occasion therefor shall arise.  No act of omission or commission of the Lender, including specifically any failure to exercise any right, remedy or recourse, shall be effective as a waiver thereof unless it is set forth in a written document executed by
the Lender and then only to the extent specifically recited therein.  A waiver or release with reference to one event shall not be construed as continuing, as a bar to, or as a waiver or release of, any subsequent right, remedy or recourse as to any subsequent
event.

Notwithstanding any provision of this Note or the Loan Agreement to the contrary, the parties intend that no provision of this Note or the Loan Documents be interpreted, construed, applied, or enforced so as to permit or
require the payment or collection of interest in excess of the maximum rate as hereafter may be permitted by the law applicable to this transaction (the "Maximum Permitted Rate").  If, however, any such provision is so interpreted, construed, applied, or
enforced, then the parties intend: (i) that such provision automatically shall be reformed nunc pro tunc so as to require payment only of interest at the Maximum Permitted Rate; and (ii) if the holder of this Note has received interest payments in excess of such
Maximum Permitted Rate, that the amount of such excess be credited nunc pro tunc in reduction of the principal amount of this obligation, together with interest at such Maximum Permitted Rate.

In connection with all calculations to determine the Maximum Permitted Rate, the parties intend: first, that all charges be excluded to the extent that they are properly excludable under the usury laws of the State of
Florida or the United States of America, as they from time to time are determined to apply to this obligation; and, second, that all charges that may be "spread" in the manner provided by Section 687.03(3), Florida Statutes (1995), or any similar successor law, be
spread in the manner provided by such statute.

This Note will be interpreted, construed, applied, and enforced according to the laws of the State of Florida, regardless of where executed or delivered, where payment is made, where any action or other proceeding involving
this Note is instituted, or whether the laws of the State of Florida otherwise would apply the laws of another jurisdiction.  The provisions of this Note bind, and are for the benefit of, the respective heirs, successors, and assigns of the Lender and all
persons and entities executing this Note as the Borrower, jointly and severally.

Presentment, protest, notice of protest, notice of dishonor, and all suretyship defenses, unless expressly reserved by any subsequent endorser, are hereby waived by all parties now or hereafter liable for payment of all or
any portion of this obligation, whether as makers, endorsers, guarantors, or otherwise, and regardless of accommodation status.

This Note is an amendment, restatement and increase of a $25,000,000.00 promissory note dated March 17, 1997, from Borrower in favor of Barnett Bank, N.A. ("Barnett").  Lender is the successor by merger to
Barnett.

IN WITNESS WHEREOF, the Borrower has executed and delivered this Note to be effective as of the date first stated above.

T‐BIRD NEVADA, LLC, a Nevada limited

liability company

By:                                                                                       

Name:  Thomas J. Shannon, Jr.

Title:    Manager

STATE OF ___________________            )

COUNTY OF ________________  )

The foregoing instrument was executed before me in _________________, _________________, this _____ day of February, 2001, by Thomas J. Shannon, Jr., as Manager of T‐Bird Nevada, LLC, a Nevada limited liability
company, on behalf of the company.  He is either personally known to me or has produced _______________ as identification.

                                                                                

Notary Public

(AFFIX NOTARIAL SEAL)                    
(Name)                                                                   

Commission No._________________        My Commission Expires:__________________

# 20897432_v3<PAGE>
                                                                    Exhibit 10.1

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SILICON VALLEY BANK

                           AMENDMENT TO LOAN DOCUMENTS

BORROWER:   ONYX SOFTWARE CORPORATION

DATE:       MARCH 31, 2004

      THIS AMENDMENT TO LOAN DOCUMENTS is entered into between Silicon Valley
Bank ("Silicon") and the borrower named above ("Borrower").

      The Parties agree to amend the Loan and Security Agreement between them,
dated February 14, 2002 (as otherwise amended, if at all, the "Loan Agreement"),
as follows, effective as of the date hereof. (Capitalized terms used but not
defined in this Amendment shall have the meanings set forth in the Loan
Agreement.)

      1.    MODIFIED CREDIT LIMIT. Section 1 of the Schedule to Loan and
            Security Agreement, entitled "Credit Limit," is hereby amended to
            read as follows:

            1.    CREDIT LIMIT
                  (Section 1.1):    An amount equal to the sum of 1 and 2 below:

                                    1. Revolving Loans. An amount (the
                                    "Revolving Loans") not to exceed the lesser
                                    of: (i) $8,000,000 at any one time
                                    outstanding (the "Maximum Credit Limit"); or
                                    (ii) 70% (an "Advance Rate") of the amount
                                    of Borrower's Eligible Receivables (as
                                    defined in Section 8 above).

                                    Silicon may, from time to time, modify the
                                    Advance Rates, in its good faith business
                                    judgment, upon notice to the Borrower, based
                                    on changes in collection experience with
                                    respect to Receivables or other issues or
                                    factors relating to the Receivables or other
                                    Collateral.

                                    plus

                                    2. Term Loan. An amount equal to the unpaid
                                    principal balance from time to time
                                    outstanding of the Loan ("Term Loan") being
                                    made concurrently herewith in an original
                                    principal amount not to exceed $500,000. The
                                    Term Loan

                                      -1-
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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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                                    shall be used to refinance the Borrower's
                                    Cisco Voice Over IP Network. Any portion of
                                    the Term Loan, once repaid, cannot be
                                    reborrowed.

                                    Notwithstanding the foregoing, an amount
                                    equal to fifty percent (50%) of the
                                    Obligations relating to the Term Loan shall
                                    be reserved against the Revolving Loans
                                    which would otherwise be available to
                                    Borrower as set forth above.

                                    As used in this Agreement, the word "Loans"
                                    includes the Revolving Loans and the Term
                                    Loan.

                  LETTER OF CREDIT
                  SUBLIMIT

                  (Section 1.5):    $8,000,000.

                  EXIM AGREEMENT;
                  CROSS-COLLATERALIZATION;
                  CROSS-DEFAULT:    Silicon and the Borrower are parties to that
                                    certain Loan and Security Agreement (Exim
                                    Program) dated approximately May 5, 2003
                                    (the "Exim Agreement"). Both this Agreement
                                    and the Exim Agreement shall continue in
                                    full force and effect, and all rights and
                                    remedies under this Agreement and the Exim
                                    Agreement are cumulative. The term
                                    "Obligations" as used in this Agreement and
                                    in the Exim Agreement shall include without
                                    limitation the obligation to pay when due
                                    all Loans made pursuant to this Agreement
                                    (the "Non-Exim Loans") and all interest
                                    thereon and the obligation to pay when due
                                    all Loans made pursuant to the Exim
                                    Agreement (the "Exim Loans") and all
                                    interest thereon. Without limiting the
                                    generality of the foregoing, all
                                    "Collateral" as defined in this Agreement
                                    and as defined in the Exim Agreement shall
                                    secure all Exim Loans and all Non-Exim Loans
                                    and all interest thereon, and all other
                                    Obligations. Any Event of Default under this
                                    Agreement shall also constitute an Event of
                                    Default under the Exim Agreement, and any
                                    Event of Default under the Exim Agreement
                                    shall also constitute an Event of Default
                                    under this Agreement. In the event Silicon
                                    assigns its rights under the Exim Agreement
                                    and/or under any Note evidencing Exim Loans
                                    and/or its

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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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                                    rights under this Agreement and/or under any
                                    Note evidencing Non-Exim Loans, to any third
                                    party, including without limitation the
                                    Export-Import Bank of the United States
                                    ("Exim Bank"), whether before or after the
                                    occurrence of any Event of Default, Silicon
                                    shall have the right (but not any
                                    obligation), in its sole discretion, to
                                    allocate and apportion Collateral to the
                                    Agreement and/or Note assigned and to
                                    specify the priorities of the respective
                                    security interests in such Collateral
                                    between itself and the assignee, all without
                                    notice to or consent of the Borrower.

      2.    MODIFIED INTEREST RATE. The Interest Rate set forth in Section 2 of
the Schedule to Loan and Security Agreement is hereby amended to read as
follows:

            INTEREST RATE (Section 1.2):

                                    With respect to the Revolving Loans:

                                    A rate equal to the "Prime Rate" in effect
                                    from time to time, plus 1.5% per annum,
                                    provided that the interest rate in effect on
                                    any day shall not be less than 6% per annum.

                                    With respect to the Term Loan:

                                    A rate equal to the "Prime Rate" in effect
                                    from time to time, plus 2.0% per annum,
                                    provided that the interest rate in effect on
                                    any day shall not be less than 6% per annum.

                                    With respect to all Loans:

                                    Interest shall be calculated on the basis of
                                    a 360-day year for the actual number of days
                                    elapsed. "Prime Rate" means the rate
                                    announced from time to time by Silicon as
                                    its "prime rate;" it is a base rate upon
                                    which other rates charged by Silicon are
                                    based, and it is not necessarily the best
                                    rate available at Silicon. The interest rate
                                    applicable to the Obligations shall change
                                    on each date there is a change in the Prime
                                    Rate.

      3.    MODIFIED MATURITY DATE. The Maturity Date set forth in Section 4 of
the Schedule to Loan and Security Agreement is hereby amended to read as
follows:

            4.    MATURITY DATE
                  (Section 6.1):    MARCH 30, 2005.

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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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                                    Notwithstanding the foregoing, with respect
                                    to the Term Loan: The outstanding principal
                                    balance of the Term Loan shall be repaid by
                                    Borrower to Silicon in thirty-six (36) equal
                                    monthly payments of principal, commencing on
                                    May 1, 2004 and continuing on the first day
                                    of each subsequent month until the earlier
                                    of the following dates: (i) April 1, 2007,
                                    or (ii) the date the Term Loan has been
                                    indefeasibly paid in full, or (iii) the date
                                    the Revolving Loans are terminated, or (iv)
                                    the date this Agreement terminates by its
                                    terms or is terminated by either party in
                                    accordance with its terms. On the earlier to
                                    occur of the foregoing dates, the entire
                                    unpaid principal balance of the Term Loan,
                                    plus all accrued and unpaid interest
                                    thereon, shall be due and payable. Interest
                                    on the Term Loan shall be payable monthly as
                                    provided in Section 1.2 of this Agreement.

      4.    MODIFIED FINANCIAL COVENANTS. Section 5 of the Schedule to Loan and
Security Agreement, entitled "5. FINANCIAL COVENANTS (Section 5.1)," is hereby
amended to read as follows:

            5.    FINANCIAL COVENANTS
                  (Section 5.1):    Borrower shall comply with each of the
                                    following financial covenant(s). Compliance
                                    shall be determined as of the end of each
                                    month, except as otherwise specifically
                                    provided below:

                  ADJUSTED QUICK
                  RATIO:            Borrower shall maintain an Adjusted Quick
                                    Ratio of not less than 1.50 TO 1.00.

                  MINIMUM TANGIBLE
                  NET WORTH:        Borrower shall, on a consolidated basis,
                                    maintain a Tangible Net Worth of not less
                                    than the following:

                                    For the month ending March 31, 2004:
                                    $2,000,000 plus an amount equal to (i) 50%
                                    of all consideration received after March 1,
                                    2004 for equity securities and subordinated
                                    debt of the Borrower, plus (ii) 50% of the
                                    Borrower's net income in each fiscal quarter
                                    ending after March 1, 2004;

                                    For each of the months ending April 30, 2004
                                    and May 31, 2004: <$1,000,000> plus an
                                    amount equal to (i) 50% of all consideration

                                      -4-
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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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                                    received after March 1, 2004 for equity
                                    securities and subordinated debt of the
                                    Borrower, plus (ii) 50% of the Borrower's
                                    net income in each fiscal quarter ending
                                    after March 1, 2004;

                                    For the month ending June 30, 2004: $600,000
                                    plus an amount equal to (i) 50% of all
                                    consideration received after March 1, 2004
                                    for equity securities and subordinated debt
                                    of the Borrower, plus (ii) 50% of the
                                    Borrower's net income in each fiscal quarter
                                    ending after March 1, 2004;

                                    For each of the months ending July 31, 2004
                                    and August 31, 2004: <$2,400,000> plus an
                                    amount equal to (i) 50% of all consideration
                                    received after March 1, 2004 for equity
                                    securities and subordinated debt of the
                                    Borrower, plus (ii) 50% of the Borrower's
                                    net income in each fiscal quarter ending
                                    after March 1, 2004;

                                    For the month ending September 30, 2004:
                                    $600,000 plus an amount equal to (i) 50% of
                                    all consideration received after March 1,
                                    2004 for equity securities and subordinated
                                    debt of the Borrower, plus (ii) 50% of the
                                    Borrower's net income in each fiscal quarter
                                    ending after March 1, 2004;

                                    For each of the months ending October 31,
                                    2004 and November 30, 2004: <$2,400,000>
                                    plus an amount equal to (i) 50% of all
                                    consideration received after March 1, 2004
                                    for equity securities and subordinated debt
                                    of the Borrower, plus (ii) 50% of the
                                    Borrower's net income in each fiscal quarter
                                    ending after March 1, 2004;

                                    For the month ending December 31, 2004:
                                    $600,000 plus an amount equal to (i) 50% of
                                    all consideration received after March 1,
                                    2004 for equity securities and subordinated
                                    debt of the Borrower, plus (ii) 50% of the
                                    Borrower's net income in each fiscal quarter
                                    ending after March 1, 2004;

                                    For each of the months ending January 31,
                                    2005 and February 28, 2005: <$2,400,000>
                                    plus an

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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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                                    amount equal to (i) 50% of all consideration
                                    received after March 1, 2004 for equity
                                    securities and subordinated debt of the
                                    Borrower, plus (ii) 50% of the Borrower's
                                    net income in each fiscal quarter ending
                                    after March 1, 2004; and

                                    For the month ending March 31, 2005:
                                    $600,000 plus an amount equal to (i) 50% of
                                    all consideration received after March 1,
                                    2004 for equity securities and subordinated
                                    debt of the Borrower, plus (ii) 50% of the
                                    Borrower's net income in each fiscal quarter
                                    ending after March 1, 2004.

                                    Increases in the Minimum Tangible Net Worth
                                    Covenant based on consideration received for
                                    equity securities and subordinated debt of
                                    the Borrower shall be effective as of the
                                    end of the month in which such consideration
                                    is received, and shall continue effective
                                    thereafter. Increases in the Minimum
                                    Tangible Net Worth Covenant based on net
                                    income shall be effective on the last day of
                                    the fiscal quarter in which said net income
                                    is realized, and shall continue effective
                                    thereafter. In no event shall the Minimum
                                    Tangible Net Worth Covenant be decreased.

                  DEFINITIONS.      For purposes of the foregoing financial
                                    covenants, the following term shall have the
                                    following meaning:

                                    "< >" shall mean a negative figure or loss,
                                    as applicable.

                                    "Current assets", "current liabilities" and
                                    "liabilities" shall have the meaning
                                    ascribed thereto by generally accepted
                                    accounting principles.

                                    "Adjusted Quick Ratio" shall mean, as of any
                                    applicable date, the ratio of (i)
                                    consolidated cash, cash equivalents and
                                    Receivables of Borrower determined in
                                    accordance with generally accepted
                                    accounting principles, consistently applied,
                                    to (ii) Borrower's current liabilities plus
                                    the face amount of all outstanding Letters
                                    of Credit reserved against the Loans less
                                    Borrower's deferred revenues

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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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                                    less the current portion of Borrower's
                                    restructuring accrual and set forth in
                                    Borrower's financial statements with respect
                                    to excess office space.

                                    "Tangible Net Worth" shall mean the excess
                                    of total assets over total liabilities,
                                    determined in accordance with generally
                                    accepted accounting principles, with the
                                    following adjustments:

                                        (A) there shall be excluded from assets:
                                        (i) notes, accounts receivable and other
                                        obligations owing to Borrower from its
                                        officers or other Affiliates, and (ii)
                                        all assets which would be classified as
                                        intangible assets under generally
                                        accepted accounting principles,
                                        including without limitation goodwill,
                                        licenses, patents, trademarks, trade
                                        names, copyrights, capitalized software
                                        and organizational costs, licenses and
                                        franchises

                                        (B) there shall be excluded from
                                        liabilities: all indebtedness which is
                                        subordinated to the Obligations under a
                                        subordination agreement in form
                                        specified by Silicon or by language in
                                        the instrument evidencing the
                                        indebtedness which is acceptable to
                                        Silicon in its discretion.

      5.    FEE. In consideration for Silicon entering into this Amendment,
Borrower shall concurrently pay Silicon a fee in the amount of $45,000 ($40,000
with respect to the Revolving Loans and $5,000 with respect to the Term Loan),
which shall be non-refundable and in addition to all interest and other fees
payable to Silicon under the Loan Documents. Silicon is authorized to charge
said fee to Borrower's loan account.

      6.    REPRESENTATIONS TRUE. Borrower represents and warrants to Silicon
that all representations and warranties set forth in the Loan Agreement, as
amended hereby, are true and correct.

      7.    GENERAL PROVISIONS. This Amendment, the Loan Agreement, any prior
written amendments to the Loan Agreement signed by Silicon and Borrower, and the
other written documents and agreements between Silicon and Borrower set forth in
full all of the representations and agreements of the parties with respect to
the subject matter hereof and supersede all prior discussions, representations,
agreements and understandings between the parties with respect to the subject
hereof. Except as herein expressly amended, all of the terms and provisions of
the Loan Agreement, and all other documents and agreements between Silicon and
Borrower shall continue in full force and effect and the same are hereby
ratified and confirmed.

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            SILICON VALLEY BANK                      AMENDMENT TO LOAN AGREEMENT
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BORROWER:                                      SILICON:

ONYX SOFTWARE CORPORATION                      SILICON VALLEY BANK

BY   /S/ JAMES O. BECK                         BY  /S/ SHANE ANDERSON
  ---------------------                            ------------------
      TREASURER                                TITLE PORTFOLIO MGR.

BY  /S/ PAUL DAUBER
  ---------------------
      SECRETARY OR ASS'T SECRETARY

                                      -8-

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