Document:

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                                                                  Exhibit 10.16

                FIRST AMENDMENT TO MASTER OFFICE LEASE AGREEMENT

            THIS FIRST AMENDMENT TO MASTER OFFICE LEASE AGREEMENT (this "First
Amendment"), is made and entered into effective as of the 1st day of January,
1999, by and between BETHESDA PROPERTIES, L.L.C., a Delaware limited liability
company doing business in Maryland as MARYLAND BETHESDA PROPERTIES, L.L.C.,
successor to NORTH BETHESDA ASSOCIATES LIMITED PARTNERSHIP (hereinafter
"Landlord"), and SOCIAL AND HEALTH SERVICES LIMITED, a Maryland corporation
(hereinafter "Tenant").

            WHEREAS, North Bethesda Associates Limited Partnership and Tenant
entered into a certain Master Office Lease Agreement dated February 24,1995 (the
"Original Lease"), as supplemented and modified by a Lease Addendum dated
February 24, 1995 (the "Lease Addendum"; the Lease Addendum and the Original
Lease are hereinafter sometimes referred to collectively as the "Lease"),
whereby Tenant leased approximately 27,960 rentable square feet of office space
in the Buildings known as 11426-28 Rockville Pike and 5640 Nicholson Lane,
Rockville, Maryland 20852 (collectively, the "Existing Premises") on the terms
and conditions set forth in the Lease; and

            WHEREAS, the Tenant and the Landlord wish to extend the term of the
Lease with respect to that portion of the Existing Premises described on Exhibit
A attached hereto and incorporated herein by this reference; and

            WHEREAS, the Tenant desires to lease additional rentable square feet
of office space from the Landlord, as more particularly described on Exhibit A
attached hereto (the "Additional Premises"; the Existing Premises and the
Additional Premises are hereinafter sometimes referred to collectively as the
"Premises"), on the same terms and conditions set forth in the Lease, as
modified by this First Amendment.

            NOW, THEREFORE, in consideration of the premises set forth
hereinabove, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto hereby agree as
follows:

            1. Tenant hereby leases the Additional Premises from Landlord, and
Landlord hereby leases the Additional Premises to Tenant, for a term commencing
on January 1, 1999 and ending at 11:59 p.m. Eastern Daylight Savings Time, on
December 31, 2004. The term of the Lease for the Existing Premises is hereby
extended and shall expire at 11:59 p.m. Eastern Daylight Savings Time, on
December 31, 2004. Tenant shall have no further right to renew the Term of the
Lease and any such right contained in the Lease is hereby waived and shall be of
no further force and effect.

            2. The rentable square footage of each of the suites comprising the
Premises is listed on Exhibit A, together with an estimate of Tenant's
proportionate share of increases in
<PAGE>

Operating Charges and Real Estate Taxes over the Base Years set forth herein
below for each suite. To the extent any of the square footages listed on Exhibit
A do not include a core factor as determined by Landlord, Landlord may, in
calculating Tenant's actual share of increases in Operating Charges and Real
Estate Taxes for the Premises, include a core factor. In addition, the exact
area of the Premises and the Building or Buildings containing the Premises shall
be subject to final measurement by Landlord or Landlord's architect and
appropriate adjustment of applicable provisions of the Lease and this First
Amendment, including but not limited to Base Rent and Tenant's pro rata share of
increases in Operating Charges and Real Estate Taxes, shall be made by Landlord
to the extent required. The adjustment shall be deemed to be automatically in
effect upon Landlord's written notice to Tenant. Upon Landlord's request, Tenant
agrees to execute any document requested by Landlord to confirm such adjustment.

            3. The Base Rent schedule for the Premises shall be as follows:

                  Year                    Rent Per Square Foot
                  ----                    --------------------

                  1/1/99 - 12/31/99       $17.00
                  1/1/00 - 12/31/00       $17.51
                  1/1/01 - 12/31/01       $19.54
                  1/1/02 - 12/31/02       $20.08
                  1/1/03 - 12/31/03       $20.63
                  1/1/04 - 12/31/04       $21.25

            4. Tenant's proportionate share of increases in Real Estate Taxes
and Operating Charges for the Premises shall be determined and calculated in the
manner set forth in the Lease with respect to the Premises.

            5. Tenant's Base Years for the Premises shall be 1999 for Operating
Charges and 1998- 1999 for Real Estate Taxes.

            6. Tenant shall accept delivery of the Additional Premises in its
absolute "as is, where is" condition, except that Landlord shall repaint the
interior walls and recarpet the Existing Premises and the Additional Premises by
not later than December 31, 1999. For interior repainting Landlord shall apply
one coat of building standard paint of a color selected by Tenant from building
standard choices. Carpeting shall be standard commercial grade carpeting of a
color selected by Tenant from building standard choices. In addition, Landlord
shall repaint and recarpet the common areas on the floors occupied by Tenant,
including repainting of the entry doors to Tenant's suites, with building
standard paint and carpet selected by Landlord. Landlord also agrees to furnish
and construct the improvements as shown on the attached Exhibit C.

            7. Landlord agrees to provide Tenant during the term of the Lease a
total of twenty-five (25) reserved parking spaces in the adjacent surface
parking lot at Fifty Five Dollars

                                       2
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($55.00) per space per month, and up to an additional ninety-five (95) parking
spaces in the surface parking lot located at the intersection of Nicholson Lane
and Woodglen Road at the prevailing market rate which is currently Thirty Five
Dollars ($35.00) per space per month. Landlord shall have no responsibility for
enforcing the reserved parking on the adjacent lot.

            8. Tenant shall be entitled to continue its use of approximately two
hundred (200) square feet of storage space located in the basement of 11426-28
Rockville Pike at a monthly rental payable in advance on the first day of each
calendar month during the term of One Hundred Sixty Seven Dollars ($167.00).
Tenant shall use the storage space for storage and for no other purpose
whatsoever. If Tenant plans to install any enclosure, plans therefore must be
submitted to and approved by Landlord in advance of installation. Either
Landlord or Tenant may cancel this Lease as to the storage space upon thirty
(30) days prior written notice to the other, which shall be effective as of the
first day of the calendar month following the expiration of the notice period.

            9. Tenant shall maintain liability insurance in accordance with the
provisions of Article 14 of the Lease having limits of not less than One-Million
Dollars ($1,000,000) of primary coverage with not less than Four Million Dollars
($4,000,000) of umbrella coverage and shall provide Landlord with a certificate
of insurance evidencing the required coverage and naming the following persons
as additional insureds: Bethesda Properties, L.L.C., doing business in Maryland
as Maryland Bethesda Properties, L.L.C., TCW Asset Management Company, Oaktree
Capital Management, LLC, Trust Company of the West and Finmarc Management, Inc.

            10. The notice address for the Landlord shall be:

                Bethesda Properties, L.L.C.
                c/o Oaktree Capital Management, LLC
                333 South Grand Avenue, 28th Floor
                Los Angeles, California 90071
                Attention: Mr. Scott Chernoff

            11. Tenant waives any right it may have or have had to terminate the
Lease because of the bankruptcy of the prior Landlord, North Bethesda Associates
Limited Partnership.

            12. The term "Underlying Contracts," as used in Section 9 of the
Lease, shall mean those contracts currently in effect and listed on Exhibit B
attached hereto and incorporated herein by this reference, and all replacements
and renewals thereof from time to time throughout the term of the Lease.

            13. The provisions of Section 24 of the Lease Addendum are hereby
deleted in their entirety and the following provisions are hereby inserted in
lieu thereof:

                                       3
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            "Unit Cost Adjustments." Landlord agrees that during the term of
this Lease, the cost to Tenant for repairs or work in the Premises by Landlord
shall not exceed the costs specified in the Unit Cost Adjustment Schedule listed
below:

                   Unit Cost Adjustments for Improvements and
                            Additions to the Premises

      The cost per linear foot of office subdividing ceiling-high
      partitioning (including finishing and paint).                     $ 275.00

      The cost per wall mounted fourplex (double duplex) 12Ov
      electrical outlet.                                                $ 750.00

      The cost per dedicated (separate circuit control) electrical
      fourplex 120v receptacle.                                         $    .52

      The cost per dedicated 240v (separate circuit control)
      electrical outlet.                                                $  22.50

      The cost per interior door (hung and mounted) with finish
      and paint.                                                        $  40.00

      The cost per suite entry door (double door) installed with
      finish and paint.                                                 $ 105.00

      The cost per square foot of painting (two coats plus primer).     $ 215.00

      The cost per square yard of carpet (replace existing carpet
      grade and color).                                                 $ 287.50

      All phone/computer wiring/installation to be completed by Tenant

                                       4
<PAGE>

            All the above prices include labor and materials (assume a minimum
            request of five "units"), and must be performed within a reasonable
            time period. There will be a five percent (5%) cap on increases to
            this chart, which increase shall occur no more frequently than once
            per five (5) year period."

            14. Provided Tenant has never been in default under the Lease at any
time during the current term, Tenant shall have a right of first refusal to
lease additional space as it becomes available in the building located at
11426-28 Rockville Pike ("Expansion Space"), under all of the same terms and
conditions as set forth in Section 2 of the Lease Addendum except as follows:

            (i) The term for the Expansion Space shall be coterminous with the
term of the Lease as hereby extended, currently set to expire December 31, 2004;

            (ii) The rental rate for the Expansion Space shall be equal to the
greater of (a) the per square foot base rent then in effect at the time of
leasing the Expansion Space or (b) the last per square foot rent paid by the
previous tenant or occupant of the Expansion Space.

Landlord shall have no obligation to offer Tenant any Expansion Space which
continues to be occupied by the then existing tenant or occupant, through a
renewal of the existing lease or the execution of a new lease. Landlord shall
provide Tenant with thirty (30) days notice of the availability of the Expansion
Space. In the event Tenant does not exercise its right to lease the Expansion
Space prior to the expiration of the thirty (30) day period, which shall include
entering into the documentation required by Section 2 of the Lease Addendum,
Landlord shall be free to lease the Expansion Space to any other existing tenant
or any other person on terms and conditions acceptable to Landlord, including
but not limited to terms and conditions more favorable than those offered to
Tenant, and the right of first offer contained herein shall have no further
force and effect with respect to such space until the expiration or earlier
termination of the new lease agreement for such space.

            15. It is agreed that Tenant may erect a video computer
telecommunications satellite on the roof of the building located at 11426
Rockville Pike in Rockville, Maryland for use by Tenant only and not for lease
by a third party, provided the following terms are met: (i) The cost of said
erection and the filing of any building plans or permits, if required, will be
the responsibility of Tenant. The company installing the satellite will be
responsible for obtaining all proper permits. Landlord must receive copies of
all permits prior to installation; (ii) modifications and installation plans for
the erection of the satellite and the proposed location of the satellite will be
submitted to the Landlord for its prior approval which shall not unreasonably be
withheld; (iii) Landlord must receive, prior to installation, a certification
from a structural engineer stating that the roof is structurally capable of
supporting the extra weight of the satellite; (iv) Tenant shall maintain, and
repair the satellite at all times; however, Tenant must receive Landlord's
permission, which shall not be unreasonably withheld, to access the roof for
such maintenance and repairs; (v) the satellite will be the property of Tenant
and/or the federal government and may be removed at any time provided the
original condition of the roof be restored fully; and (vi) Tenant shall
indemnify, defend and hold harmless Landlord from any

                                       5
<PAGE>

loss, cost, damage, liability or expense arising from the installation,
operation or removal of the satellite on the roof of the building, including but
not limited to roof damage.

      16. All capitalized terms used herein and not otherwise defined herein
shall have the meanings given to such terms in the Lease. In all respects other
than specifically stated herein, the Lease is hereby ratified and all the terms
and conditions shall remain unmodified and in full force and effect and shall
apply to the Additional Premises.

      IN WITNESS WHEREOF, the parties hereto have executed this Third Addendum
of the date first hereinabove written.

WITNESS:                            TENANT:

                                    SOCIAL AND HEALTH SERVICES LIMITED

/s/ Ugur G. Sisman                  By: /s/ Ramona E.F. Arnett, VP
-------------------------               ------------------------------
                                    Lewis Eigen
                                    President

WITNESS:                            LANDLORD:

                                    BETHESDA PROPERTIES, L.L.C.
                                    doing business in Maryland as MARYLAND
                                    BETHESDA PROPERTIES, L.L.C.

                                    By: TCW Asset Management Company, Manager

/s/ Danielle Simper                 By: /s/ Scott B. Chernoff
-------------------------               ------------------------------
                                        Name:   Scott B. Chernoff
                                        Title:  Authorized Signator

                                    By: /s/ Russel S. Bernard
                                        ------------------------------
                                        Name:   Russel S. Bernard
                                        Title:  Authorized Signator

                                       6
<PAGE>

                SECOND AMENDMENT TO MASTER OFFICE LEASE AGREEMENT

      THIS SECOND AMENDMENT TO MASTER OFFICE LEASE AGREEMENT (this "Amendment"),
is made and entered into as of the 15 day of September 1999, by and between
BETHESDA PROPERTIES, L.L.C., a Delaware limited liability company doing business
in Maryland as MARYLAND BETHESDA PROPERTIES, L.L.C., successor to NORTH BETHESDA
ASSOCIATES LIMITED PARTNERSHIP (hereinafter "Landlord"), and SOCIAL AND HEALTH
SERVICES LIMITED, a Maryland corporation (hereinafter "Tenant").

      WHEREAS, North Bethesda Associates Limited Partnership and Tenant entered
into a certain Master Office Lease Agreement dated February 24, 1995 (the
"Original Lease"), as supplemented and modified by a Lease Addendum dated
February 24, 1995 (the "Lease Addendum"; the Lease Addendum and the Original
Lease are hereinafter sometimes referred to collectively as the "Lease"),
whereby Tenant leased approximately 27,960 rentable square feet of office space
in the Buildings known as 11426-28 Rockville Pike and 5640 Nicholson Lane,
Rockville, Maryland 20852 (collectively, the "Existing Premises") on the terms
and conditions set forth in the Lease; and

      WHEREAS, the Landlord and the Tenant entered into that certain First
Amendment to Master Office Lease Agreement dated effective as of January 1, 1999
(the "First Amendment"), pursuant to which the Landlord and the Tenant extended
the term of the Lease for a portion of the Existing Premises and the Tenant
leased additional rentable square feet of office space from the Landlord (the"
Additional Premises"; the Existing Premises and the Additional Premises are
hereinafter sometimes referred to collectively as the "Premises"), all as more
particularly set forth in the First Amendment; and

      WHEREAS, the Tenant did not in fact occupy certain suites comprising the
Additional Premises until August 1, 1999 and thereafter as indicated on Exhibit
A, and, as such, the parties desire to confirm the actual commencement of the
Term and the rent commencement date with respect to each of the suites in the
Additional Premises; and

      WHEREAS, Section 13 of the First Amendment contains an incorrect Unit Cost
Adjustment Schedule, and the parties desire to substitute the correct Unit Cost
Adjustment Schedule;

      NOW, THEREFORE, in consideration of the premises set forth hereinabove,
and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the parties hereto hereby agree as follows:

      1. Attached to this Amendment as Exhibit A is a Schedule listing the suite
numbers and square footage for each suite in the Existing Premises and the
Additional Premises, and the term and rent commencement date for each suite in
the Additional Premises. The Exhibit A attached to this Amendment supercedes in
all respects Exhibit A attached to the First Amendment.
<PAGE>

      2. The Base Rent schedule for the Premises shall be as follows:

            Year                          Rent Per Square Foot
            ----                          --------------------
            1/1/99* - 12/31/99            $17.00
            1/1/00  - 12/31/00            $17.51
            1/1/01  - 12/31/01            $19.54
            1/1/02  - 12/31/02            $20.08
            1/1/03  - 12/31/03            $20.63
            1/1/04  - 12/31/04            $21.25

*This is the rent commencement date for the Existing Premises; the rent
commencement date for each suite in the Additional Premises is the date of
occupancy with respect to each suite as set forth on Exhibit A.

      3. The provisions of Section 13 of the First Amendment are hereby deleted
in their entirety and the following provisions are hereby inserted in lieu
thereof:

      "Unit Cost Adjustments. Landlord agrees that during the term of this
Lease, the cost to Tenant for repairs or work in the Premises by Landlord shall
not exceed the costs specified in the Unit Cost Adjustment Schedule listed
below:

                   Unit Cost Adjustments for Improvements and
                            Additions to the Premises

--------------------------------------------------------------------------------
The cost per linear foot of office subdividing ceiling-high
partitioning (including finishing and paint).                          $   40.00
--------------------------------------------------------------------------------
The cost per wall mounted fourplex (double duplex) 120v electrical
outlet.                                                                $  105.00
--------------------------------------------------------------------------------
The cost per dedicated (separate circuit control) electrical fourplex
120v receptacle.                                                       $  215.00
--------------------------------------------------------------------------------
The cost per dedicated 240v (separate circuit control) electrical
outlet.                                                                $  287.50
--------------------------------------------------------------------------------
The cost per interior door (hung and mounted) with finish and paint.   $  275.50
--------------------------------------------------------------------------------
The cost per suite entry door (double door) installed with finish and
paint.                                                                 $  750.00
--------------------------------------------------------------------------------
The cost per square foot of painting (two coats plus primer).          $     .52
--------------------------------------------------------------------------------
The cost per square yard of carpet (replace existing carpet grade and
color).                                                                $   22.50
--------------------------------------------------------------------------------
All phone and computer wiring and installation will be the             By Tenant
responsibility of the tenant
--------------------------------------------------------------------------------

            All the above prices include labor and materials (assume a minimum
            request of five "units"), and must be performed within a reasonable
            time period. There will be a five percent (5%) cap on increases to
            this chart, which increase shall occur no more frequently than once
            per five (5) year period."
<PAGE>

      4. All capitalized terms used herein and not otherwise defined herein
shall have the meanings given to such terms in the Lease. In all respects other
than specifically stated herein, the lease is hereby ratified and all the terms
and conditions shall remain unmodified and in full force and effect and shall
apply to the Additional Premises.

      IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment
to Master Office Lease Agreement as of the date first hereinabove written.

WITNESS:                         TENANT:
                                 SOCIAL AND HEALTH SERVICES LIMITED

/s/  Tobie J. Bilbrey            By: /s/ Lewis D. Eigen
---------------------------          --------------------------------------
                                 Name: Lewis Eigen
                                 Title: President

WITNESS:                         LANDLORD:

                                 BETHESDA PROPERTIES, L.L.C.,
                                 doing business in Maryland as MARYLAND BETHESDA
                                 PROPERTIES, L.L.C.

                                 By: TCW Asset Management Company, Manager

/s/ Stephanie Schub                  By: /s/ Russel S. Bernard
---------------------------              --------------------------------------
                                     Name:
                                     Title:

/s/ Stephanie Schub                  By: /s/ Marc Poff
---------------------------              --------------------------------------
                                     Name:
                                     Title:<PAGE>

                                                                  Exhibit  4(e)

                                                                  No. S0667A

                                  CoBANK, ACB
                           LINE OF CREDIT AMENDMENT

          THIS AMENDMENT is entered into as of the 15th day of September, 2000
by and between COBANK, ACB ("CoBank") and COMMONWEALTH TELEPHONE COMPANY (the
"Borrower").

     WHEREAS, CoBank and the Borrower desire to amend Line of Credit Agreement
No. S0667 dated September 30, 1999 (such agreement, as may have been previously
amended, shall hereinafter be referred to as the "Agreement");

     NOW, THEREFORE, for valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the parties agree as follows:

     1.   Section 3 of the Agreement is hereby amended and restated to read as
follows:

     SECTION 3.  AVAILABILITY.  Subject to Section 11, the Loan will be made on
any day on which CoBank is open for business (a "Business Day"), except any day
when Federal Reserve Banks are closed, by wire transfer of immediately available
funds to such account or accounts as the Borrower may designate, provided that
                                                                 --------
(i) an authorized officer of the Borrower shall have provided CoBank with at
least one Business Days' prior written notice of the date on which the Loan is
to be made (the "Funding Date"), unless the Borrower elects to have a portion of
the Loan accrue interest at a LIBOR Rate (as defined in Section 4(A)(2)), in
which case the Borrower shall have provided such notice two Banking Days (as
defined below) prior to the Funding Date and the Funding Date shall be a Banking
Day, and (ii) the Funding Date so designated shall not be later than 364 days
after the date hereof.  A "Banking Day" means a Business Day on which dealings
in U.S. dollar deposits are carried out in the London Interbank Market and banks
are open for business in New York, New York and London, England.

2.   Section 4(E) of the Agreement is hereby REPLACED to read as follows:

     (E) ORIGINATION FEE.  In consideration of the Commitment, the Borrower
agrees to pay to CoBank on the execution hereof, a loan origination fee in the
amount of $37,500.00.

     3.  Section 5 of the Agreement is hereby amended and restated to read as
follows:

  SECTION 5.  PRINCIPAL REPAYMENT AND MATURITY.  The principal balance of the
Loan shall be repaid on the first Business Day following the last day of the
term of the Loan, as the term may be renewed from time to time.  The term of the
Loan shall be from the date hereof, up to 364 days after the date hereof (the
"Maturity Date").  On the Maturity Date, the amount of the then unpaid principal
balance of the Loan and any and all other amounts due and owing hereunder or
under any other Loan Document shall be due and payable.  If any Payment Date is
not a Business Day, then the principal installment then due shall be paid on the
next Business Day and shall continue to accrue interest until paid.  The
Borrower shall have the right, upon at least three Business Days' prior written
notice to CoBank, to permanently reduce or terminate the Loan, provided,
                                                               --------
however, no reduction or termination shall be permitted if, after giving effect
-------
thereto and to any prepayment made therewith, the aggregate principal balance of
the Loan then outstanding would exceed the Loan as so reduced.

     4.  To the extent not inconsistent herewith, all other terms and conditions
of the Agreement shall remain in full force and effect.

     IN WITNESS WHEREOF, the parties have caused this Amendment to be executed
by their duly authorized officers as of the date shown above.

CoBANK, ACB                              COMMONWEALTH TELEPHONE
                                         COMPANY

By:                                      By:
/s/                                      /s/
_________________________                  ______________________________

Title: ______________________________  Title: ___________________________

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