Document:

EX-10.21O

 EXHIBIT 10.21O 

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and 

the Redacted Material has been separately filed with the Commission,” and places where information has 

been redacted have been marked with (***). 
 TWENTIETH AMENDMENT 
 TO THE 

RESTATED AND AMENDED 
 CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN

 csg SYSTEMS, INC. 
 AND 
 COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC 

This TWENTIETH AMENDMENT (the “Amendment”) is made by and between CSG Systems, Inc. (“CSG”) and Comcast Cable
Communications Management, LLC (“Customer”). The Effective Date of this Amendment is the date last signed below. CSG and Customer entered into a certain Restated and Amended CSG Master Subscriber Management System Agreement (CSG
document #2296663) dated July 1, 2008 (the “Agreement”) and now desire to amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in
conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the
Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth
in the Agreement shall continue in full force and effect according to their terms. 
 CSG and Customer agree to the following as of the
Effective Date: 
  

	 	1.	The parties wish to extend the Agreement through February 28, 2013 (for purposes of this Amendment, “Additional One Month Extension”) in order to
finalize terms for a longer extension and therefore the first sentence of Section 1.2 entitled Term shall be deleted in its entirety and replaced with the following: 

“Unless earlier terminated pursuant to Section 6.1, this Agreement shall commence on the Effective Date and remain in effect
thereafter for an initial term expiring on February 28, 2013 (“Term”).” 
  

	 	2.	As a result of the parties agreeing to the Additional One Month Extension, Section 9.2 entitled “No Consequential Damages/Limitation of Liability”
shall be modified by adding the following at the end of the second paragraph thereof: 

 “CSG AND
CUSTOMER AGREE FOR THE PERIOD OF JANUARY 1, 2013 THROUGH FEBRUARY 28, 2013, EXCEPT FOR DAMAGES OR LIABILITIES RELATED TO SECTIONS *** ************ ********** *** ******** ****** *** ******* *** ************* ********** OR ARTICLE **
*****************, IN NO EVENT WILL THE AGGREGATE LIABILITY WHICH CSG, CUSTOMER, THEIR LICENSORS OR THEIR VENDORS INCUR FROM EVENTS OCCURING DURING JANUARY 1, 2013 TO FEBRUARY 28, 2013 EXCEED $************. FOR THE AVOIDANCE OF DOUBT, THE PARTIES
AGREE THAT EVENTS GIVING RISE TO CLAIMS THAT OCCUR BEFORE JANUARY 1, 2013 SHALL BE SUBJECT TO THE LIABILITY CAP APPLICABLE TO THE YEAR IN WHICH SUCH EVENT OCCURRED.” 

 

	 	3.	As a further result of the parties agreeing to the Additional One Month Extension, the parties agree that Section 9.3 shall be modified by adding the following
at the end thereof: 

 “ (e) Notwithstanding anything contained herein to the contrary, during the
period of January 1, 2013 through February 28, 2013, the aggregate liability CSG shall have for any ***-***-**** liability incurred from events occurring during the period of January 1, 2013 through February 28, 2013 under
Section 9.3 shall not exceed $**********. For the avoidance of doubt, the parties agree that events giving rise to such liability that occur before the January 1, 2013 shall be subject to the liability cap applicable to year in which such
event occurred.” 

			
	***	  	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission.

 

	 	4.	CSG and Customer agree that Section 5.4 entitled “Adjustment to Fees”, shall not be enforced during the Additional One Month Extension, but reserve
the right to apply an adjustment in any subsequent amendment to the Agreement. All other terms and conditions of the Agreement shall be given and remain in full force and effect. 

SIGNATURE PAGE TO FOLLOW 

			
	***	  	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission.

 

 IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly
authorized representatives. 
  

							
	COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC (“CUSTOMER”)	 	CSG SYSTEMS, INC. (“CSG”)
				
	By:	 	/s/ Peter Kiriacoulacos	 	By:	  	/s/ Randy Wiese
				
	Name:	 	Peter Kiriacoulacos	 	Name:	  	Randy Wiese
				
	Title:	 	Executive Vice President & Chief Procurement Officer	 	Title:	  	EVP/CFO
				
	Date:	 	1-28-13	 	Date:	  	Jan/29/2013EX-10.23T

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and 
 the Redacted Material has been separately filed with the Commission,” and places where
information has 
 been redacted have been marked with (***). 

EXHIBIT 10.23T 
 TWENTY-SEVENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK L.L.C. 

This TWENTY-SEVENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital
letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

CSG and Customer agree as follows as of the Effective Date: 
  

	1.	Customer desires to utilize and CSG desires to provide an additional instance of the Monetary Payment Gateway (the “MPG 3”) for redundancy purposes,
which additional instance includes ***** *** *********** ******* and *** *** *** ******** ******. Accordingly, Schedule F, Fees, CSG SERVICES, Section III.D entitled “CSG Monetary Payment Gateway,” shall be amended as follows
to provide for the following recurring fees associated with Customer’s use of the MPG 3 in connection with CSG’s Monetary Payment Gateway service: 

 

									
	 Description of Item/Unit of Measure
	  	Frequency	 	  	Fee	 
	 6. MPG 3 Environment Fees (Note 5)
	  	 	*******	  	  	 	$********	  

 Note 5: MPG 3 environment includes ***** *** *********** ******* and *** *** *** ******** ******. If additional
equipment is determined to be needed, the MPG 3 Environment Fees will be readdressed. 
 For clarification purposes, the current MPG 1 and MPG 2
environments contain a total of ***** *** *********** ******* and *** *** ******** *******, which are included in the ******* ****** ********** ****** listed within Schedule F, Fees,, CSG SERVICES, Section I.C entitled “Listing of
Products and Services.” Invoicing for MPG 3 Environment Fees monthly fee of $******** shall begin in the month that the MPG 3 instance is delivered to Customer. 
 IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives. 

 

							
		
	DISH NETWORK L.L.C.	 	CSG SYSTEMS, INC.
				
	By:	 	/s/ Michael K. McClaskey	 	By:	  	/s/ Michael J. Henderson
				
	Name:	 	Michael K. McClaskey	 	Name:	  	Michael J. Henderson
				
	Title:	 	Senior Vice President and Chief Information Officer	 	Title:	  	EVP Sales & Marketing
				
	Date:	 	10-4-12	 	Date:	  	10/12/12EX-10.23U

 EXHIBIT 10.23U 

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and 

the Redacted Material has been separately filed with the Commission,” and places where information has 

been redacted have been marked with (***). 
 TWENTY-EIGHTH AMENDMENT 
 TO THE 

CSG MaSTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 csg SYSTEMS, INC. 

AND 

DISH NETWORK L.L.C. 

This TWENTY-EIGHTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital
letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

CSG and Customer agree as follows as of the Effective Date: 
  

	1.	Customer desires to use and CSG agrees to provide CSG’s InfoCast Files service. As a result, Schedule A, “SERVICES” of the Agreement
is AMENDED by adding “InfoCast Files” to the list of Additional Services and by adding the following description to Exhibit A-5 to the section entitled “Additional Services” as follows: 

InfoCast Files. InfoCast Files are scheduled file extracts that deliver report files to an FTP directory
maintained by CSG on CSG’s computer system (the “InfoCast Pick Up Site”) on behalf of Customer. CSG will author the logic to create the report files from CSG Vantage® data and enhances or modifies the logic in the event that the Vantage data objects change. Customer may access the InfoCast Pick Up Site to retrieve the
extracted data. CSG maintains the extracted data on the InfoCast Pick Up Site until the earlier of pick up by Customer or *******-*** **** *****. CSG also maintains a backup copy of each extracted dataset for *** ******* ****** ***** *****. At
Customer’s request, CSG will restore a backup copy of an extracted dataset to the InfoCast Pick Up Site. See Schedule F in the Agreement for applicable service fee per restoration. 

 

	2.	Customer agrees to use the InfoCast Files service for the following seven (7) daily reports, and will be unmasking certain fields: 

 

	 	•	 	 CPSD-324 Recurring Credit Card Payment Report 

  

	 	•	 	 CPSD-036 Credit Card Billing Report 

  

	 	•	 	 CPSD-332 EFT Activity Report 

  

	 	•	 	 CPSD-014 Monetary Entry Report 

  

	 	•	 	 CPSD-312 Card Declines Report 

  

	 	•	 	 CPSD-130 Charge off Activity Report 

  

	 	•	 	 CPSD-314 Recurring Credit Card Resubmits 

			
	***	  	Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission.

 

	3.	As a result, Schedule F, Fees, CSG SERVICES, shall be amended to add a new Section X. entitled “InfoCast Files” as follows:

 CSG SERVICES 
 X. InfoCast Files 
  

									
	 Description of Item/Unit of Measure
	  	Frequency	 	  	Fee	 
	 A.     InfoCast Files (no minimums)
	  				  			
	 1.      File Maintenance Fee (Per File/Per Vantage Schema)
	  	 	*******	  	  	$	******	  
	 2.      Implementation Fee (Per Vantage Schema)
	  	 	*** *******	  	  	$	********	  
	 3.      File Restoration Fee (Per Occurrence) (Note 1)
	  	 	*** *******	  	  	$	******	  

 Note 1: Files will be retained on the InfoCast Pick Up Site for *******-*** **** ***** or until
successful download, whichever first occurs. Files may be restored from an archived directory for up to *** ******* ****** ***** ***** and are subject to the file restoration fees per occurrence. 

 

	4.	Except as Customer may otherwise direct CSG in writing, CSG shall commence providing InfoCast files to Customer as soon as reasonably practicable. CSG may
commence invoicing Customer for the ******* File Maintenance Fee of $****** for ***** *** ***** reports and the Implementation Fee of $******** listed above in the ***** that the ***** *** ***** reports are distributed to Customer on a ***** *****.
The ******* File Maintenance Fee shall be prorated for a partial *****. Customer has the right to terminate delivery of InfoCast Files and related services described in this Amendment at any time, and, upon such termination, no further fees for the
InfoCast Files or any related services will be due or payable; provided that such termination shall not affect obligations to pay fees for InfoCast Files that were already provided to Customer. 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives. 

 

			
	DISH Network l.l.c.	  	CSG SYSTEMS, INC.
		
	By: /s/ Michael K. McClaskey	  	By: /s/ Michael J. Henderson
		
	Name: Michael K. McClaskey	  	Name: Michael J. Henderson
		
	Title: Senior Vice President and Chief Information Officer	  	Title: EVP Sales & Marketing
		
	Date: 10-4-12	  	Date: 10/12/12

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