Document:

<PAGE>

                                                                    Exhibit 10.2

                                AQUASOURCE, INC.

                                  March 4, 2003

Philadelphia Suburban Corporation
762 West Lancaster Avenue
Bryn Mawr, PA 19010
Attn: Nicholas DeBenedictis

Aqua Acquisition Corporation
762 West Lancaster Avenue
Bryn Mawr, PA 19010
Attn: Nicholas DeBenedictis

     Re: Amendment No. 1 to the Purchase Agreement
         -----------------------------------------

Dear Mr. DeBenedictis:

     Reference is made to that certain Purchase Agreement, dated July 29, 2002,
by and between AquaSource, Inc. (the "Seller") and DQE, Inc. ("DQE"), on the one
hand, and Philadelphia Suburban Corporation ("PSC") and Aqua Acquisition
Corporation ("Acquisition" and, together with PSC, the "Buyer"), on the other
hand (the "Purchase Agreement"). Capitalized terms that are used but not
otherwise defined herein shall have the meanings ascribed to such terms in the
Purchase Agreement.

     As a means of simplifying the process of transferring certain of the
Integrated Assets to the Buyer, the parties have agreed that (i) the Seller
would cause to be incorporated AquaSource Operations, Inc., a Delaware
corporation ("Operations"), (ii) the Seller would transfer certain of the
Integrated Assets to Operations prior to the Closing, and (iii) at the Closing,
PSC would acquire from the Seller all of the outstanding shares of capital stock
of Operations. In furtherance of the foregoing, the parties to the Purchase
Agreement, hereby amend the Purchase Agreement as follows:

     1.   The following recital is added to the Purchase Agreement as the fourth
          recital:

          WHEREAS, the Seller owns all of the issued and outstanding shares of
          common stock (the "Operations Shares") of AquaSource Operations, Inc.,
          a Delaware corporation ("Operations");

     2.   The last recital of the Purchase Agreement is hereby amended by
          restating clause (i) of said recital in its entirety to read as
          follows:

<PAGE>

          (i) the Utility Shares, the Utility Preferred Shares, the Development
          Shares, the Reynolds Shares and the Operations Shares (collectively,
          the "Shares") by PSC, or, with respect to the Operations Shares only,
          by Acquisition, and

     3.   Section 1.1(a) of the Purchase Agreement is hereby amended by (i)
          replacing the word "purchases" in clause (iii) thereof with the words
          "purchases or owns" and (ii) by adding three new sentences at the end
          of said section, which three sentences shall read in their entirety as
          follows:

               Notwithstanding the foregoing, (i) the Seller will have performed
               its obligations under this Section 1.1(a) with respect to any
               particular Integrated Asset set forth on Section 1.1(a) of the
               Seller Disclosure Schedule if, prior to the Closing, the Seller
               shall have transferred, or caused to be transferred, such
               Integrated Asset to Operations, and (ii) the Buyer will have
               performed its obligations under this Section 1.1(a) with respect
               to any Integrated Asset so transferred to Operations if, at the
               Closing, PSC or Acquisition shall purchase and accept from the
               Seller the Operations Shares (as defined in Section 3.3). In
               addition, the Parties expressly agree that at the Closing, the
               Seller shall sell, convey, assign, transfer and deliver to PSC or
               Acquisition, and PSC or Acquisition shall purchase and accept
               from the Seller, the Operations Shares, provided, however, that
               the Operations Shares shall be treated as an Integrated Asset for
               all purposes whatsoever under this Purchase Agreement, including,
               without limitation, for purposes of any indemnity obligations in
               respect of Integrated Assets and Integrated Liabilities contained
               herein. For the avoidance of doubt, the Parties agree that the
               transfer of certain Integrated Assets to Operations and the
               purchase of the Operations Shares by PSC or Acquisition, as
               contemplated above, is for the convenience of the Seller and is
               not intended to affect any Party's rights, obligations or
               interests with respect to such Integrated Assets as originally
               set forth in the Purchase Agreement.

     4.   Section 1.1(b) of the Purchase Agreement is hereby amended by
          restating said section in its entirety to read as follows:

               The "Integrated Assets" shall mean all of those assets set
               forth in Section 1.1 of the Seller Disclosure Schedule (as
               defined in Section 3.1) and the Operations Shares (as defined in
               Section 3.3).

     5.   Section 1.1(c) of the Purchase Agreement is hereby amended by
          restating said section in its entirety to read as follows:

               The "Integrated Liabilities" shall mean (i) all of the
               performance obligations of the Seller and any Subsidiary of the
               Seller (including Operations) which relate to the Contracts
               included among the Integrated

                                        2

<PAGE>

               Assets (including any Contracts assigned to Operations as
               contemplated by Section 1.1(a) hereof), and (ii) all of the
               liabilities of the Seller and any Subsidiary of the Seller
               (including Operations), direct or indirect, known or unknown,
               absolute or contingent, which relate to the Contracts included
               among the Integrated Assets (including any Contracts assigned to
               Operations as contemplated by Section 1.1(a) hereof) and which
               arise on or after the Closing Date (as defined in Section 2.1).

     6.   Section 2.2(a)(i) of the Purchase Agreement is hereby amended by
          adding a new sentence at the end of said section, which sentence shall
          read in its entirety as follows:

               Notwithstanding the foregoing, if prior to the Closing PSC
               shall have directed the Seller, in writing, to deliver the
               Operations Shares to Acquisition instead of PSC, then, at the
               Closing, the Seller shall not deliver the Operations Shares to
               PSC as contemplated by the immediately preceding sentence, but
               instead shall, at the Closing, deliver to Acquisition, free and
               clear of any Encumbrances, except for Permitted Encumbrances,
               certificates representing the Operations Shares, each such
               certificate to be duly and validly endorsed in favor of
               Acquisition or accompanied by a separate stock power duly and
               validly executed by the Seller and otherwise sufficient to vest
               in Acquisition good title to the Operations Shares.

     7.   Each of Sections 3.1, 3.4, 3.6, 3.7, 3.8, 3.10, 3.11, 3.12, 3.15,
          3.16, 3.17 and 3.18 shall be amended by (i) replacing the phrase
          "Utility, Development and Reynolds" each time it appears in each such
          Section with the phrase "Utility, Development, Reynolds and
          Operations", (ii) replacing the phrase "Utility, Development or
          Reynolds" each time it appears in each such Section with the phrase
          "Utility, Development, Reynolds or Operations", and (iii) replacing
          the phrase "Utility, Development nor Reynolds" each time it appears in
          each such Section with the phrase "Utility, Development, Reynolds nor
          Operations."

     8.   Section 3.3 of the Purchase Agreement is hereby amended by adding
          thereto a new Section 3.3(f), which shall read in its entirety as
          follows:

               (f) As of the date hereof, (i) the authorized capital stock
               of Operations consists of 100 shares of common stock, no par
               value (the "Operations Stock"), (ii) all 100 shares of Operations
               Stock (the "Operations Shares") have been validly issued to the
               Seller and are fully paid and nonassessable, (iii) the Seller
               owns all of the Operations Shares free and clear of any
               Encumbrances, except for Permitted Encumbrances, and (iv) there
               are no options, warrants, calls, rights, commitments or
               agreements (other than this Agreement) of any character to which
               the Seller or Operations is a party or by which the Seller or
               Operations is bound obligating the Seller or Operations to issue,
               deliver or sell, or cause to be issued, delivered or sold,

                                        3

<PAGE>

               additional shares of capital stock of Operations, or obligating
               the Seller or Operations to grant, extend or enter into any such
               option, warrant, call, right, commitment or agreement.

     9.   Section 5.5 of the Purchase Agreement is hereby amended by adding
          thereto a new Section 5.5(c), which shall read in its entirety as
          follows:

               (c) PSC is acquiring, or is causing Acquisition to acquire,
               the Operations Shares for investment and not with a view toward,
               or for sale in connection with, any distribution thereof, nor
               with any present intention of distributing or selling the
               Operations Shares. PSC and Acquisition acknowledge that the
               Operations Shares have not been registered under the Securities
               Act and agree that the Operations Shares may not be sold,
               transferred, offered for sale, pledged, hypothecated or otherwise
               disposed of without registration under the Securities Act and any
               applicable state securities laws, except pursuant to an exemption
               from such registration under the Securities Act and any
               applicable state securities laws. Each of PSC and Acquisition is
               able to bear the economic risk of holding the Operations Shares
               for an indefinite period, and has knowledge and experience in
               financial and business matters such that it is capable of
               evaluating the risks of the investment in the Operations Shares.

     10.  Section 6.1 of the Purchase Agreement is hereby amended by adding to
          said section a new Section 6.1(o), which shall read in its entirety as
          follows:

               (o) Operations shall not (i) amend its articles of
               incorporation or by-laws, (ii) split, combine or reclassify its
               outstanding shares of capital stock, (iii) declare set aside or
               pay any dividend payable in cash, stock or property in respect of
               any of its capital stock, except for dividends of Excluded Assets
               to the Seller as contemplated by Section 6.3, or (iv) issue,
               pledge, dispose of or encumber any shares of its capital stock.

     11.  Section 10.5 of the Purchase Agreement is hereby amended by (i)
          restating clause (b) to read in its entirety "(b) upon delivery by
          reputable overnight courier service", (ii) replacing both of
          AquaSource, Inc.'s and DQE, Inc.'s telephone number and contact person
          with Telephone No: 412-393-1140 and Attention: General Counsel,
          respectively, and (iii) replacing the counsel who is to receive a copy
          of notices for both of PSC and Acquisition with Piper Rudnick LLP,
          3400 Two Logan Square, 18th and Arch Streets, Philadelphia, PA 19103,
          Telecopier No.: (215) 656-3301, Telephone No.: (215) 656-3341,
          Attention: Peter J. Tucci, Esq.

                                        4

<PAGE>

     If the foregoing accurately reflects our agreement, please so indicate by
causing a duly authorized officer of PSC and Acquisition to sign in the spaces
provided below.

                                        Very truly yours,

                                        AQUASOURCE, INC.

                                        By: /s/  Frank A. Hoffmann
                                           -------------------------------------
                                             Frank A. Hoffmann
                                             President

                                        DQE, INC.

                                        By: /s/  Frank A. Hoffmann
                                           -------------------------------------
                                             Frank A. Hoffmann
                                             Executive Vice President

AGREED AS OF THE DATE
FIRST ABOVE WRITTEN:

PHILADELPHIA SUBURBAN CORPORATION

By:  /s/  Roy H. Stahl
   --------------------------------
     Roy H. Stahl
     Executive Vice President

AQUA ACQUISITION CORPORATION

By:  /s/  Roy H. Stahl
    -------------------------------
     Roy H. Stahl
     Vice President

cc:    Peter J. Tucci, Esq.
       Erica Ward, Esq.
(412779)

                                        5Aircraft General Terms Agreement

 Exhibit 10.1 
  
 AIRCRAFT GENERAL TERMS AGREEMENT 
  
 AGTA-CQT 
  
 between 
  
 THE BOEING COMPANY 
  
 and 
  
 AIRTRAN AIRWAYS,
INC. 

 TABLE OF CONTENTS 
  

	 	  	 	  	 PAGE
 NUMBER

	 ARTICLES
	  	 	  	 
			
	 1.
	  	 Subject Matter of Sale
	  	1
			
	 2.
	  	 Price, Taxes and Payment
	  	2
			
	 3.
	  	 Regulatory Requirements and Certificates
	  	3
			
	 4.
	  	 Detail Specification; Changes
	  	4
			
	 5.
	  	 Representatives, Inspection, Demonstration Flights, Test Data and Performance Guarantee Compliance
	  	5
			
	 6.
	  	 Delivery
	  	6
			
	 7.
	  	 Excusable Delay
	  	6
			
	 8.
	  	 Risk Allocation/Insurance
	  	7
			
	 9.
	  	 Assignment, Resale or Lease
	  	8
			
	 10.
	  	 Termination for Certain Events
	  	10
			
	 11.
	  	 Notices
	  	11
			
	 12.
	  	 Miscellaneous
	  	11
			
	 EXHIBITS
	  	 	  	 
			
	 A
	  	 Buyer Furnished Equipment Provisions Document
	  	 
			
	 B
	  	 Customer Support Document
	  	 
			
	 C
	  	 Product Assurance Document
	  	 
			
	 APPENDICES
	  	 	  	 
			
	 I
	  	 Insurance Certificate
	  	 
			
	 II
	  	 Purchase Agreement Assignment
	  	 
			
	 III
	  	 Post-Delivery Sale Notice
	  	 
			
	 IV
	  	 Post-Delivery Lease Notice
	  	 
			
	 V
	  	 Purchaser’s/Lessee’s Agreement
	  	 
			
	 VI
	  	 Owner Appointment of Agent - Warranties
	  	 
			
	 VII
	  	 Contractor Confidentiality Agreement
	  	 

  
  

 i 

 AIRCRAFT GENERAL TERMS AGREEMENT NUMBER AGTA-CQT 
  
 between 
  
 The Boeing Company 
  
 and 
  
 AirTran Airways, Inc. 
  
 Relating to 
  
 BOEING AIRCRAFT

  
 This Aircraft General Terms Agreement Number AGTA-CQT
(AGTA) between The Boeing Company, including its wholly-owned subsidiary McDonnell Douglas Corporation, (Boeing) and AirTran Airways, Inc. (Customer) will apply to all Boeing aircraft contracted for purchase from Boeing by
Customer after the effective date of this AGTA. 
  
 Article 1. Subject Matter of Sale. 
  
 1.1
Aircraft. Boeing will manufacture and sell to Customer and Customer will purchase from Boeing aircraft under purchase agreements that incorporate the terms and conditions of this AGTA. Boeing will manufacture the aircraft in accordance with
the applicable Detail Specification (as amended from time to time) set forth in, or attached as an exhibit to, an applicable purchase agreement. 
  
 1.2 Buyer Furnished Equipment. Exhibit A, Buyer Furnished Equipment Provisions Document to the AGTA, contains the obligations of Customer and
Boeing with respect to equipment, parts, accessories and other items purchased and provided by Customer, which Boeing will, at no additional charge to Customer except as otherwise provided in this AGTA, the applicable purchase agreement or any
applicable letter agreement between Boeing and the Customer, receive, inspect, store, and install in an aircraft before delivery to Customer. Such equipment, for purposes of this AGTA, is defined as Buyer Furnished Equipment (BFE).

  
 1.3 Customer Support. Exhibit B, Customer Support
Document to the AGTA, contains the obligations of Boeing relating to Materials (as defined in Part 3 thereof), training, services, and other things in support of aircraft. 
  
 1.4 Product Assurance. Exhibit C, Product Assurance Document to the AGTA, contains the obligations of Boeing and the
suppliers of equipment installed in each aircraft at delivery or provided thereafter pursuant to such Product Assurance Document relating to warranties, patent indemnities, software copyright indemnities, service life policies, Boeing interface
commitments and other things and matters set forth therein. 
  

 - 1 - 

 Article 2. Price, Taxes, and Payment. 
  
 2.1 Price. 
  
 2.1.1 Airframe Price is defined as the price of the airframe for a
specific model of aircraft described in a purchase agreement. (For Models 717-200, 737-600, 737-700, 737-800, 737-900, 777-200X and 777-300X the Airframe Price includes the engine price at its basic thrust level.) 
  
 2.1.2 Optional Features Prices are defined as the prices for
optional features selected by Customer for a specific model of aircraft described in a purchase agreement. 
  
 2.1.3 Engine Price is defined as the price set by the engine manufacturer for a specific engine to be installed on the model of aircraft described
in a purchase agreement (not applicable to Models 717-200, 737-600, 737-700, 737-800, 737-900, 777-200X and 777-300X). 
  
 2.1.4 Aircraft Basic Price is defined as the sum of the Airframe Price, Optional Features Prices, and the Engine Price, if applicable. 

 
 2.1.5 Escalation Adjustment is defined as the price adjustment to
the Airframe Price (which includes the basic engine price for Models 717-200, 737-600, 737-700 737-800, 737-900, 777-200X and 777-300X) and the Optional Features Prices resulting from the calculation using the economic price formula contained in the
Airframe and Optional Features Escalation Adjustment supplemental exhibit to the applicable purchase agreement. The price adjustment to the Engine Price for all other models of aircraft will be calculated using the economic price formula in the
Engine Escalation Adjustment supplemental exhibit to the applicable purchase agreement. 
  
 2.1.6 Advance Payment Base Price is defined as the estimated price of an aircraft rounded to the nearest thousand U.S. dollars, as of the date of signing a purchase agreement, for the scheduled month of
delivery of such aircraft using commercial forecasts of the Escalation Adjustment. The sole purpose of such Advance Payment Base Price is for the calculation of the amounts of the advanced payment in respect of the Aircraft. 
  
 2.1.7 Aircraft Price is defined as the total amount Customer is to
pay for an aircraft at the time of delivery, which is the sum of the Aircraft Basic Price, the Escalation Adjustment, and other price adjustments made by the parties pursuant to the applicable purchase agreement, in any exhibit or supplement
thereto, any side letter or any other written agreement executed by Boeing and the Customer, which specifically affects the Aircraft Price of an aircraft. 
  
 2.2 Taxes. 
  
 2.2.1 Taxes. Taxes are defined as all taxes, fees, charges, or duties and any interest, penalties, fines, or other additions to tax,
including, but not limited to sales, use, value added, gross receipts, stamp, excise, transfer, and similar taxes imposed by any domestic or foreign taxing authority, arising out of or in connection with the performance of the applicable purchase
agreement or the sale, delivery, transfer, or storage of any aircraft, BFE, or other things furnished under the applicable purchase agreement. Except for U.S. federal or California State 
  

 - 2 - 

 income taxes imposed on Boeing or Boeing’s assignee, and Washington State business and occupation taxes imposed on
Boeing or Boeing’s assignee, Customer will be responsible for and pay all Taxes. Customer is responsible for filing all tax returns, reports, declarations and payment of any taxes related to or imposed on BFE. 
  
 2.2.2 Reimbursement of Boeing. Customer will promptly reimburse
Boeing on demand, net of additional taxes thereon, for any Taxes that are imposed on and paid by Boeing or that Boeing is responsible for collecting. 
  
 2.3 Payment. 
  
 2.3.1 Advance Payment Schedule. Customer will make advance payments to Boeing for each aircraft in the amounts and on the dates indicated in the
schedule set forth in the applicable purchase agreement. 
  
 2.3.2 Payment at Delivery. *** 
  
 2.3.3 Form
of Payment. Customer will make all payments to Boeing by unconditional wire transfer of immediately available funds in United States Dollars in a bank account in the United States designated by Boeing in writing. 
  
 2.3.4 Monetary and Government Regulations. Customer is responsible
for complying with all monetary control regulations and for obtaining necessary governmental authorizations related to its payment hereunder. 
  
 Article 3. Regulatory Requirements and Certificates. 
  
 3.1 Certificates. Boeing will manufacture each aircraft to conform to the appropriate Type Certificate issued by the
United States Federal Aviation Administration (FAA) for the specific model of aircraft and will obtain from the FAA and furnish to Customer (at no additional charge to Customer) at delivery of each aircraft either a Standard Airworthiness
Certificate or an Export Certificate of Airworthiness issued pursuant to Part 21 of the Federal Aviation Regulations. 
  
 3.2 FAA or Applicable Regulatory Authority Manufacturer Changes. 
  
 3.2.1 A Manufacturer Change is defined as any change to an aircraft, data relating to an aircraft, or testing of an
aircraft required by the FAA to obtain a Standard Airworthiness Certificate, or by the country of import and/or registration to obtain an Export Certificate of Airworthiness. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 - 3 - 

 3.2.2 Boeing will bear the cost of incorporating all Manufacturer Changes into the aircraft: 

 
 (i) resulting from requirements issued by the FAA prior to the date of
the Type Certificate for the applicable aircraft; 
  
 (ii)
resulting from requirements issued by the FAA prior to the date of the applicable purchase agreement; and 
  
 (iii) for any aircraft delivered during the 18 month period immediately following the date of the applicable purchase agreement (regardless of when the
requirement for such change was issued by the FAA). 
  
 3.2.3
Customer will pay Boeing’s charge for incorporating all other Manufacturer Changes into the aircraft, including all changes for validation of an aircraft required by any governmental agency of the country of import and/or registration.

  
 3.3 FAA Operator Changes. 
  
 3.3.1 An Operator Change is defined as a change in equipment that is
required by Federal Aviation Regulations which (i) is generally applicable to transport category aircraft to be used in United States certified air carriage and (ii) the required compliance date is on or before the scheduled delivery month of the
aircraft. 
  
 3.3.2 Boeing will deliver each aircraft with
Operator Changes incorporated or, at Boeing’s option, with suitable provisions for the incorporation of such Operator Changes, and Customer will pay Boeing’s applicable charges. 
  
 3.4 Export License. If an export license is required by United States law or regulation for any aircraft or any other
things delivered under the purchase agreement, it is Customer’s obligation to obtain such license. If requested, Boeing will assist Customer in applying for any such export license. Customer will furnish any required supporting documents.

  
 Article 4. Detail Specification;
Changes. 
  
 4.1 Configuration Changes. The Detail
Specification is defined as the Boeing document that describes the configuration of each aircraft purchased by Customer and is set forth in or attached to a purchase agreement in respect of the type of aircraft to which it relates. Boeing shall
manufacturer the aircraft in accordance with the applicable Detail Specification. The Detail Specification for each aircraft may be amended in writing (i) to reflect the incorporation by Boeing of Manufacturer Changes and Operator Changes pursuant
to Article 3 above or (ii) by the written agreement of the parties. Prior to making any such amendment to the Detail Specification and incorporating any changes required thereby, Boeing shall deliver to Customer a written amendment, which amendment
shall set forth in detail, to the extent applicable, the particular changes to be made and any effect on design, performance, payload (passenger and cargo), weight, balance, scheduled delivery month, interchangeability or replaceability of parts,
Aircraft 
  

 - 4 - 

 Basic Price, Aircraft Price, and Advance Payment Base Price; ; provided that such amendment need not include any such
information that has been previously provided to Customer in connection with such change to the Detailed Specification or that is included in another document previously provided to Customer and that is incorporated by reference in such amendment.

  
 4.2 Development Changes. *** 
  
 4.3 Notices. Boeing will promptly notify Customer in writing of any
and all amendments to a Detail Specification effected by Boeing in accordance with the terms of Article 4. 
  
 Article 5. Representatives, Inspection, Demonstration Flights, Test Data and Performance Guarantee Compliance. 
  
 5.1 Office Space. Twelve months before delivery of the first aircraft
purchased, and continuing until the delivery of the last aircraft, Boeing will furnish, free of charge, suitable office space and equipment for the accommodation of up to five representatives of Customer in or conveniently located near the assembly
plant. 
  
 5.2 Inspection. The manufacture of the aircraft
by Boeing and all materials and parts procured by Boeing for this purpose may be inspected by Customer’s representatives during normal business hours at the Boeing aircraft manufacturing facility; provided such inspections do not interfere with
Boeing’s performance. 
  
 5.3 Demonstration Flights.
*** 
  
 5.4 Test Data; Performance; Guarantee Compliance.
Performance Guarantees are defined as the written guarantees in a purchase agreement regarding the operational performance of an aircraft. No later than the date of delivery of the first aircraft of each model type, Boeing will furnish to
Customer flight test data obtained on an aircraft of the same model to evidence compliance with the Performance Guarantees. Boeing will furnish to Customer a draft of the documentation to evidence such compliance with the Performance Guarantees not
later than fourteen (14) days prior to the date of delivery of the first aircraft of each model type. Performance Guarantees will be met if reasonable engineering interpretations and calculations based on the flight test data establish that the
particular aircraft being delivered under the applicable purchase agreement would, if actually flown, comply with the Performance Guarantees. 
  
 5.5 Special Aircraft Test Requirements. *** 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 - 5 - 

 Article 6. Delivery. 
  
 6.1 Notices of Delivery Dates. *** 
  
 6.2 Place of Delivery. Each aircraft will be delivered at a facility
selected by Boeing in the same state as the primary assembly plant for the aircraft unless otherwise agreed to by the parties. 
  
 6.3 Bill of Sale. *** 
  
 6.4 Delay. If Customer delays acceptance of an aircraft beyond the scheduled delivery date when all conditions precedent to Customer’s
obligation to accept delivery of such aircraft have been satisfied (other than any such condition that has not been satisfied due to the breach by Customer of its obligations under the Purchase Agreement), Customer will reimburse Boeing for all
costs incurred by Boeing as a result of the delay. 
  
 Article 7. Excusable Delay. 
  
 7.1
General. Boeing will not be liable for any delay in the scheduled delivery month of an aircraft or other performance under a purchase agreement caused by (i) acts of God; (ii) war or armed hostilities; (iii) government acts or priorities;
(iv) fires, floods, or earthquakes; (v) strikes or labor troubles causing cessation, slowdown, or interruption of work; (vi) inability, after due and timely diligence, to procure materials, systems, accessories, equipment or parts; or (vii) any
other cause to the extent such cause is beyond Boeing’s control and not occasioned by Boeing’s fault or negligence. A delay resulting from any such cause is defined as an Excusable Delay. 
  
 7.2 Notice. Boeing will give written notice to Customer of (i) a delay
as soon as Boeing concludes that an aircraft will be delayed beyond the scheduled delivery month due to an Excusable Delay, and (ii) as soon as reasonably practicable, a revised delivery month for such aircraft based on Boeing’s appraisal of
the facts. 
  
 7.3 Delay in Delivery of Twelve Months or
Less. If the revised delivery month is 12 months or less after the scheduled delivery month, Customer will accept such aircraft when tendered for delivery, subject to the following: 
  
 7.3.1 The calculation of the Escalation Adjustment will be based on the scheduled delivery month in effect at the time of
the occurrence of the Excusable Delay. 
  
 7.3.2 The advance
payment schedule will be adjusted to reflect the revised delivery month. 
  
 7.3.3 All other provisions of the applicable purchase agreement, including the BFE on-dock dates for the delayed aircraft, are unaffected by an Excusable Delay. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 - 6 - 

 7.4 Delay in Delivery of More Than Twelve Months. If the revised delivery month is more than 12
months after the scheduled delivery month, either party may terminate the applicable purchase agreement with respect to such aircraft within 30 days of the notice. If either party does not terminate the applicable purchase agreement with respect to
such aircraft, all terms and conditions of the applicable purchase agreement will remain in effect. 
  
 7.5 Aircraft Damaged Beyond Repair. If an aircraft is destroyed or damaged beyond repair for any reason before delivery, Boeing will within 5 days
of the occurrence of such event or the determination that such aircraft has been damaged beyond repair, whichever is later, give written notice to Customer of the occurrence of such event, which notice shall specify the earliest month possible,
consistent with Boeing’s other contractual commitments and production capabilities, in which Boeing can deliver a replacement. Customer will have 60 days from receipt of such notice to elect to have Boeing manufacture a replacement aircraft
under the same terms and conditions of purchase (i.e., same Airframe Base Price and Escalation Adjustment as the aircraft so destroyed or damaged beyond repair), except that the remaining advance payment schedule will be adjusted to reflect the
revised delivery month, or, failing such election, the applicable purchase agreement will terminate with respect to such aircraft. Boeing will not be obligated to manufacture a replacement aircraft if reactivation of the production line for the
specific model of aircraft would be required. 
  
 7.6
Termination. Termination under this Article with respect to an aircraft will discharge any and all obligations and liabilities of Boeing and Customer with respect to such aircraft and all related and undelivered Materials (as defined in
Exhibit B, Customer Support Document), training, services, and other things terminated under the applicable purchase agreement, except that Boeing will return to Customer within ten (10) days of such termination, without interest, an amount equal to
all advance payments (including, without limitation, the initial deposit) paid by Customer for the aircraft. If Customer terminates the applicable purchase agreement as to any aircraft, Boeing may elect, by written notice to Customer within thirty
(30) days, to purchase from customer any BFE related to the aircraft at the invoice prices paid, or to be paid, by Customer. 
  
 7.7 Exclusive Rights. The termination rights in this Article are in substitution for all other rights of termination or any claim arising by
operation of law due to excusable delays in performance covered by this Article. 
  
 Article 8. Risk Allocation/Insurance. 
  
 8.1 Title and Risk with Boeing. 
  
 8.1.1 Boeing’s Indemnification of Customer. Until transfer of title to an aircraft to Customer, Boeing will indemnify and hold harmless
Customer and Customer’s observers from and against all claims and liabilities, including all reasonable expenses and attorneys’ fees incident thereto or incident to establishing the right to indemnification, for injury to or death of any
person(s), including employees of Boeing but not employees of Customer, or for loss of or damage to any property, including an aircraft, arising out of or in any way related to the operation of an aircraft during all demonstration and test flights
conducted under the provisions of the applicable purchase agreement, whether or not arising in tort or occasioned by the negligence of Customer or any of Customer’s observers. 
  

 - 7 - 

 8.1.2 Definition of Customer. For the purposes of this Article, “Customer” is defined
as AirTran Airways, Inc., its divisions, subsidiaries, affiliates, the assignees of each, and their respective directors, officers, employees, and agents. 
  
 8.2 Insurance. 
  
 8.2.1 Insurance Requirements. Customer will purchase and maintain insurance acceptable to Boeing and will provide a certificate of such insurance
that names Boeing as an additional insured for any and all claims and liabilities for injury to or death of any person or persons, including employees of Customer but not employees of Boeing, or for loss of or damage to any property, including any
aircraft, arising out of or in any way relating to Materials, training, services, or other things provided under Exhibit B of the AGTA, which will be incorporated by reference into the applicable purchase agreement, whether or not arising in tort or
occasioned by the negligence of Boeing, except with respect to legal liability to persons or parties other than Customer or Customer’s assignees arising out of an accident caused solely by a product defect in an aircraft. Customer will provide
such certificate of insurance at least thirty (30) days prior to the scheduled delivery of the first aircraft under a purchase agreement. The insurance certificate will reference each aircraft delivered to Customer pursuant to each applicable
purchase agreement. Annual renewal certificates will be submitted to Boeing before the expiration of the policy periods. The form of the insurance certificate, attached as Appendix I, states the terms, limits, provisions, and coverages required by
this Article 8.2.1. The failure of Boeing to demand compliance with this 8.2.1 in any year will not in any way relieve Customer of its obligations hereunder nor constitute a waiver by Boeing of these obligations. 
  
 8.2.2 Noncompliance with Insurance Requirements. If Customer fails to
comply with any of the insurance requirements of Article 8.2.1 or if any of the insurers fails to pay a claim covered by the insurance or otherwise fails to meet any of its insurer’s obligations required by Appendix I, Customer will provide the
same protection to Boeing as that required by Article 8.2.1 above. 
  
 8.2.3 Definition of Boeing. For purposes of this article, “Boeing” is defined as The Boeing Company, its divisions, subsidiaries, affiliates, assignees of each, and their respective directors, officers, employees, and
agents. 
  
 Article 9. Assignment, Resale, or
Lease. 
  
 9.1 Assignment. This AGTA and each
applicable purchase agreement are for the benefit of the parties and their respective successors and assigns. No rights or duties of either party may be assigned or delegated, or contracted to be assigned or delegated, without the prior written
consent of the other party, except: 
  
 9.1.1 Either party may
assign its interest to a corporation that (i) results from any merger, reorganization, or acquisition of such party and (ii) acquires substantially all the assets of such party; provided, such corporation executes a written agreement to comply with
all applicable terms and conditions of this AGTA or any purchase agreement; 
  

 - 8 - 

 9.1.2 Boeing and Customer may assign its rights to receive money; and 
  
 9.1.3 Boeing may assign any of its rights and duties to any wholly-owned
subsidiary of Boeing. 
  
 9.1.4 [Intentionally Omitted.]

  
 9.1.5 Boeing may assign any of its rights and duties with
respect to Part 1, Articles 1, 2, 4 and 5 of Exhibit B, Customer Support Document to the AGTA, to Alteon Training L.L.C, provided, Boeing will remain fully responsible to Customer for all obligations that Boeing assigns to Alteon Training, L.L.C.

  
 9.2 Transfer by Customer at Delivery. Boeing will take
any requested action reasonably required for the purpose of causing an aircraft, at time of delivery, to be subject to an equipment trust, conditional sale, lien, or other arrangement for Customer to finance the aircraft. However, no such action
will require Boeing to divest itself of title to or possession of the aircraft until delivery of and payment for the aircraft. A sample form of assignment acceptable to Boeing is attached as Appendix II. *** 
  
 9.3 Sale or Lease by Customer After Delivery. If, following delivery
of an aircraft, Customer sells or leases the aircraft (including any sale and lease-back for financing purposes), all of Customer’s rights with respect to the aircraft under the applicable purchase agreement will, at Customer’s request,
inure to the benefit of the purchaser or lessee of such aircraft, effective upon Boeing’s receipt of the written agreement of the purchaser or lessee, in a form satisfactory to Boeing, to comply with all applicable terms and conditions of the
applicable purchase agreement. Sample forms of agreement acceptable to Boeing are attached as Appendices III and IV. *** 
  
 9.4 Notice of Sale or Lease After Delivery. Customer will give notice to Boeing as soon as practicable of the sale or lease of an aircraft,
including in the notice the name of the entity or entities with title and/or possession of such aircraft. 
  
 9.5 Exculpatory Clause in Post-Delivery Sale or Lease. If, following the delivery of an aircraft, Customer sells or leases such aircraft and
obtains from the transferee any form of exculpatory clause protecting Customer from liability for loss of or damage to the aircraft, and/or related incidental or consequential damages, including without limitation loss of use, revenue, or profit,
Customer shall use reasonable efforts to obtain for Boeing the purchaser’s or lessee’s written agreement to be bound by terms and conditions substantially as set forth in Appendix V. This Article 9.5 applies only if the purchaser or lessee
has not provided to Boeing the written agreement described in Article 9.3 above. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 - 9 - 

 9.6 Appointment of Agent - Warranty Claims. If, following delivery of an aircraft, Customer
appoints an agent to act directly with Boeing for the administration of claims relating to the warranties under the applicable purchase agreement, Boeing will deal with the agent for that purpose, effective upon Boeing’s receipt of the
agent’s written agreement, in a form satisfactory to Boeing, to comply with all applicable terms and conditions of the applicable purchase agreement. A sample form of agreement acceptable to Boeing is attached as Appendix VI. 
  
 9.7 No Increase in Liability. *** 
  
 Article 10. Termination of Purchase Agreements for
Certain Events. 
  
 10.1 Termination. If either party

  
 (i) ceases doing business as a going concern, or suspends
all or substantially all its business operations, or makes an assignment for the benefit of creditors, or generally does not pay its debts as they become due, or admits in writing its inability to pay its debts; or 
  
 (ii) petitions for or acquiesces in the appointment of any receiver,
trustee or similar officer to liquidate or conserve its business or any substantial part of its assets; commences any legal proceeding such as bankruptcy, reorganization, readjustment of debt, dissolution, or liquidation available for the relief of
financially distressed debtors; or becomes the object of any such proceeding, unless the proceeding is dismissed or stayed within a reasonable period, not to exceed 60 days, 
  
 the other party may terminate any purchase agreement with respect to any undelivered aircraft, Materials, training, services, and other
things by giving written notice of termination. 
  
 10.2 Return
of Advance Payments and BFE. If Customer terminates the applicable purchase agreement under this Article, Boeing will within ten (10) days of such termination, return to Customer, without interest, an amount equal to any advance payments
(including, without limitation, the initial deposit) received by Boeing from Customer with respect to undelivered aircraft and Boeing shall return to Customer, in accordance with Customer’s instructions and at Boeing’s expense, any BFE
received by Boeing related to the aircraft subject to termination. Such BFE shall be at the time of return in the same condition as when received by Boeing. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 - 10 - 

 Article 11. Notices. 
  
 All notices required by this AGTA or by any applicable purchase agreement
will be in English, will be effective on the date of receipt, and will be transmitted by any customary means of written communication, addressed as follows: 
  

	 Customer:
	    	 AirTran Airways, Inc.
 9955 AirTran
Boulevard
 Orlando, Florida 32827

  

	 Boeing:
	    	 Boeing Commercial Airplanes
 P.O. Box 3707
 Seattle, Washington 98124-2207
 U.S.A.

			
	 	    	Attention:	  	 Vice President - Contracts
 Mail Code
21-34

  
 Article 12. Miscellaneous. 
  
 12.1 Government
Approval. Boeing and Customer will assist each other in obtaining any governmental consents or approvals required to effect certification and sale of aircraft under the applicable purchase agreement. 
  
 12.2 Headings. Article and paragraph headings used in this AGTA and in
any purchase agreement are for convenient reference only and are not intended to affect the interpretation of this AGTA or any purchase agreement. 
  
 12.3 GOVERNING LAW. THIS AGTA AND ANY PURCHASE AGREEMENT WILL BE INTERPRETED UNDER AND GOVERNED BY THE LAWS OF THE STATE OF WASHINGTON, U.S.A.,
EXCEPT THAT WASHINGTON’S CHOICE OF LAW RULES SHALL NOT BE INVOKED FOR THE PURPOSE OF APPLYING THE LAW OF ANOTHER JURISDICTION. 
  
 12.4 Waiver/Severability. Failure by either party to enforce any provision of this AGTA or any purchase agreement will not be construed as a
waiver. If any provision of this AGTA or any provision of any purchase agreement are held unlawful or otherwise ineffective by a court of competent jurisdiction, the remainder of the AGTA or the applicable purchase agreement will remain in effect.

  
 12.5 Survival of Obligations. The Articles and Exhibits
of this AGTA including but not limited to those relating to insurance, DISCLAIMER AND RELEASE and the EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES will survive termination or cancellation of any purchase agreement or part thereof. 
  

 - 11 - 

 12.6 AGTA Changes. The intent of the AGTA is to simplify the standard contracting process for
terms and conditions which are related to the sale and purchase of all Boeing aircraft. This AGTA has been mutually agreed to by the parties as of the date indicated below. From time to time the parties may elect, by mutual agreement to update, or
modify the existing articles as written. If such changes are made, any existing executed Purchase Agreement(s) will be governed by the terms and conditions of the Revision level of the AGTA in effect based on the date of the executed Purchase
Agreement. 
  

	 DATED AS OF JULY 3, 2003

  

	 AIRTRAN AIRWAYS, INC.
	 	 	 	 THE BOEING COMPANY

					
	 By
	 	 /s/  Richard P. Magurno

	 	 	 	 By
	 	 /s/  Scott S. Massey

	 Its
	 	 Senior Vice President

	 	 	 	 Its
	 	 Attorney-in-Fact

  
  

 - 12 - 

 EXHIBIT A 
  

to 
  
 AIRCRAFT GENERAL TERMS AGREEMENT 
  
 AGTA-CQT 
  
 between

  
 THE BOEING COMPANY 
  
 and 
  
 AIRTRAN AIRWAYS, INC. 
  
 BUYER FURNISHED EQUIPMENT PROVISIONS DOCUMENT 
  

 A 
 i 

 BUYER FURNISHED EQUIPMENT PROVISIONS DOCUMENT 
  
 1. General. 
  
 Certain equipment to be installed in the Aircraft is furnished to Boeing by
Customer at Customer’s expense. This equipment is designated “Buyer Furnished Equipment” (BFE) and is listed in the Detail Specification. Boeing will provide to Customer a BFE Requirements On-Dock/Inventory Document (BFE Document) or
an electronically transmitted BFE Report which may be periodically revised, setting forth the items, quantities, on-dock dates and shipping instructions relating to the in sequence installation of BFE as described in the applicable Supplemental
Exhibit to this Exhibit A in a purchase agreement at the time of aircraft purchase. 
  
 2. Supplier Selection. 
  
 Customer will: 
  
 2.1 Select and notify Boeing of the suppliers of BFE items by those dates appearing in Supplemental Exhibit BFE1 to the applicable purchase agreement.

  
 2.2 Meet with Boeing and such selected BFE suppliers promptly
after such selection to: 
  
 2.2.1 complete BFE configuration
design requirements for such BFE; and 
  
 2.2.2 confirm technical
data submittal requirements for BFE certification. 
  
 3. Customer’s Obligations. 
  
 Customer
will: 
  
 3.1 comply with, and cause the supplier to comply with,
the provisions of the BFE Document or BFE Report; 
  
 3.1.1
deliver technical data (in English) to Boeing as required to support installation and FAA certification in accordance with the schedule provided by Boeing or as mutually agreed upon during the BFE meeting referred to above; 
  
 3.1.2 deliver BFE including production and/or flight training spares and BFE
Aircraft Software to Boeing in accordance with the quantities and schedule provided therein; and 
  
 3.1.3 assure that all BFE Aircraft Software is delivered in compliance with Boeing’s then-current Standards for Loadable Systems; 
  

 A-1 

 3.1.4 assure that all BFE parts are delivered to Boeing with appropriate quality assurance documentation;

  
 3.2 authorize Boeing to discuss all details of the BFE
directly with the BFE suppliers; provided that Boeing keeps Customer informed as to the substance of such discussions; 
  
 3.3 authorize Boeing to conduct or delegate to the supplier quality source inspection and supplier hardware acceptance of BFE at the supplier location;

  
 3.3.1 require supplier’s contractual compliance to
Boeing defined quality assurance requirements, source inspection programs and supplier delegation programs, and if Boeing reasonably determines that an onsite Boeing representative is necessary at the facility of the supplier and Boeing requests
Customer to do so, use best reasonable efforts to require supplier’s provisions of adequate facilities for Boeing resident personnel; and 
  
 3.3.2 assure that all BFE supplier’s quality systems are approved to Boeing’s then current standards for such systems; 
  
 3.4 obtain from supplier a non-exclusive, perpetual, royalty-free,
irrevocable, non-transferable license for Boeing to copy BFE Aircraft Software solely for the purpose of supporting the testing, troubleshooting and installation of such software in Customer’s Aircraft. The license is needed to enable Boeing to
load the software copies in (i) the aircraft’s mass storage device (MSD), (ii) media (e.g., diskettes, CD-ROMs, etc.), (iii) the BFE hardware and/or (iv) an intermediate device or other media to facilitate copying of the BFE Aircraft Software
into the aircraft’s MSD, BFE hardware and/or media, including media as Boeing may deliver to Customer with the aircraft; 
  
 3.5 to the extent it has the right to do so, grant Boeing a license, extending the same rights and for the same limited purpose set forth in paragraph 3.4
above, to copy: a) BFE Aircraft Software and data Customer has modified and/or b) other software and data Customer has added to the BFE Aircraft Software; 
  
 3.6 provide necessary field service representation at Boeing’s facilities to support Boeing on all issues related to the installation and
certification of BFE; 
  
 3.7 deal directly and permit Boeing to
deal directly with all BFE suppliers to obtain overhaul data, provisioning data, related product support documentation and any warranty provisions applicable to the BFE; 
  
 3.8 use reasonable efforts to assist Boeing and the BFE suppliers to resolve any difficulties, including defective
equipment, that arise; 
  
 3.9 be responsible for modifying,
adjusting and/or calibrating (or for causing the applicable BFE suppliers to modify, adjust and/or calibrate) BFE as required for FAA approval and for all related expenses; 
  

 A-2 

 3.10 agree that a proprietary information agreement must be in place between Boeing and BFE suppliers
prior to Boeing providing any documentation to such suppliers and if Boeing so requests, reasonably cooperate with Boeing efforts to reach such an agreement with BFE suppliers, 
  
 3.11 warrant (or cause the applicable BFE supplier to warrant) that the BFE will comply with all applicable FARs and the
U.S. Food and Drug Administration (FDA) sanitation requirements for installation and use in the Aircraft at the time of delivery. Customer will be responsible for supplying (or for causing the applicable BFE supplier to supply) any data and
adjusting, calibrating, re-testing or updating (or for causing the applicable BFE supplier to adjust, calibrate, re-test or update) such BFE and data to the extent necessary to obtain applicable FAA and FDA approval and shall bear the resulting
expenses. 
  
 3.12 warrant (or cause the applicable BFE supplier
to warrant) that the BFE will meet the requirements of the Detail Specification; and 
  
 3.13 be responsible for providing equipment which is FAA certifiable at time of Aircraft delivery, or for obtaining waivers from the applicable regulatory agency for non-FAA certifiable equipment. 
  
 4. Boeing’s Obligations. 
  
 Other than as set forth below, Boeing will, without charge to Customer,
provide for the scheduled storage and installation of and install the BFE and obtain certification of the Aircraft with the BFE installed. Boeing will communicate with the BFE suppliers and take reasonable actions of the types contemplated by the
terms of Article 3 of this Exhibit A to AGTA-CQT to be performed by Boeing so as to facilitate the manufacture, delivery and installation of the BFE in accordance with the scheduling requirements for the Aircraft. 
  
 5. Nonperformance by Customer. 
  
 If Customer’s nonperformance of obligations in this Exhibit or in the
BFE Document causes a delay in the delivery of the Aircraft or causes Boeing to perform out-of-sequence or additional work, Customer will reimburse Boeing for all resulting expenses and be deemed to have agreed to any such delay in Aircraft
delivery. In addition Boeing will have the right to: 
  
 5.1
provide and install specified equipment or suitable alternate equipment and increase the price of the Aircraft accordingly; or 
  
 5.2 deliver the Aircraft to Customer without the BFE installed. 
  

 A-3 

 6. Return of Equipment. 
  
 BFE not installed in the Aircraft will be returned to Customer in accordance
with Customer’s instructions and at Customer’s expense, upon or promptly after delivery of the last Aircraft to be delivered hereunder, in as good condition as when delivered by Customer to Boeing. 
  
 7. Title and Risk of Loss. 
  
 7.1 With respect to Aircraft manufactured in the State of Washington, title
to and risk of loss of BFE provided for such Aircraft will at all times remain with Customer or other owner. Boeing will have only such liability for BFE as a bailee for mutual benefit would have, but will not be liable for loss of use. 

 
 7.2 With respect to Aircraft manufactured in the State of California,
Customer agrees to sell and Boeing agrees to purchase each item of BFE concurrently with its delivery to Boeing. A reasonable shipset price for the BFE shall be established with Customer. Customer and Boeing agree that the Aircraft Price will be
increased by the amount of said shipset price and such amount will be included on Boeing’s invoice at time of Aircraft delivery. Boeing’s payment for the purchase of each shipset of BFE from Customer will be made at the time of delivery of
the Aircraft in which the BFE is installed. 
  
 8. Interchange of BFE 
  
 To properly maintain
Boeing’s production flow and to preserve Boeing’s delivery commitments, Boeing reserves the right, if necessary, due to equipment shortages or failures, to interchange new items of BFE acquired from or for Customer with new items of the
same part numbers acquired from or for other customers of Boeing. No such interchange shall result in a delay in delivery of Customer’s Aircraft. Used BFE acquired from Customer or from other customers of Boeing will not be interchanged.

  
 9. Indemnification of Boeing.

  
 Customer hereby indemnifies and holds harmless Boeing from
and against all claims and liabilities, including costs and expenses (including attorneys’ fees) incident thereto or incident to successfully establishing the right to indemnification, for injury to or death of any person or persons, including
employees of Customer but not employees of Boeing, or for loss of or damage to any property, including any Aircraft, arising out of or in any way connected with any nonconformance or defect in any BFE and whether or not arising in tort or occasioned
by the negligence of Boeing. This indemnity will not apply with respect to any nonconformance or defect caused solely by Boeing’s installation of the BFE. 
  

10. Patent Indemnity. 
  
 Customer hereby indemnifies and holds harmless Boeing from and against all claims, suits, actions, liabilities, damages and costs arising out of any
actual or alleged infringement of any patent or other intellectual property rights by BFE or arising out of the installation, sale or use of BFE by Boeing. 
  

 A-4 

 11. Definitions. 
  
 For the purposes of the above indemnities, the term “Boeing” includes The Boeing Company, its divisions,
subsidiaries and affiliates, the assignees of each, and their directors, officers, employees and agents. 
  

 A-5 

 EXHIBIT B 
  

to 
  
 AIRCRAFT GENERAL TERMS AGREEMENT 
  
 AGTA-CQT 
  
 between

  
 THE BOEING COMPANY 
  
 and 
  
 AIRTRAN AIRWAYS, INC. 
  
 CUSTOMER SUPPORT DOCUMENT 
  
 This document contains: 
  

	 Part 1:
	    	Maintenance and Flight Training Programs; Operations Engineering Support
		
	 Part 2:
	    	Field Services and Engineering Support Services
		
	 Part 3:
	    	Technical Information and Materials
		
	 Part 4:
	    	Alleviation or Cessation of Performance
		
	 Part 5:
	    	Protection of Proprietary Information and
Proprietary Materials

  

 B 
 i 

 CUSTOMER SUPPORT DOCUMENT 
  
 PART 1: BOEING MAINTENANCE AND FLIGHT TRAINING 
 PROGRAMS; OPERATIONS ENGINEERING SUPPORT 
  
 1. Boeing Training Programs. 
  
 1.1 Boeing will provide maintenance training and flight training programs to support the introduction of a specific model of aircraft into service. The
training programs will consist of general and specialized courses and will be described in a Supplemental Exhibit to the applicable purchase agreement 
  
 1.2 Boeing will conduct all training at Boeing’s primary training facility for the model of aircraft purchased unless otherwise agreed or at such
other site selected by Customer where Boeing can reasonably provide the training. 
  
 1.3 All training will be presented in the English language. If translation is required, Customer will provide interpreters. 
  
 1.4 Customer will be responsible for all *** expenses of Customer’s personnel. Boeing will transport Customer’s personnel between their local
lodging and Boeing’s training facility. 
  
 2. Training Planning Conferences. 
  
 Customer
and Boeing will conduct planning conferences approximately 12 months before the scheduled delivery month of the first aircraft of a model to define and schedule the maintenance and flight training programs. Such planning conference shall be
conducted at Customer’s facility in Orlando, Florida, unless otherwise mutually agreed. Boeing shall not charge Customer to conduct or participate in such planning conferences. 
  
 3. Operations Engineering Support. 
  
 3.1 As long as an aircraft purchased by Customer from Boeing is operated by Customer in scheduled revenue service, Boeing
will, ***, provide operations engineering support to Customer. Such support will include: 
  
 3.1.1 assistance with the analysis and preparation of performance data to be used in establishing operating practices and policies to optimize Customer’s operation of aircraft; 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 1-1 

 3.1.2 assistance with interpretation of the minimum equipment list, the definition of the configuration
deviation list and the analysis of individual aircraft performance; 
  
 3.1.3 assistance with solving operational problems associated with delivery and route-proving flights; 
  
 3.1.4 information regarding significant service items relating to aircraft performance or flight operations; and 
  
 3.1.5 if requested by Customer, Boeing will provide operations engineering
support during an aircraft ferry flight. 
  
 4.
Training at a Facility Other Than Boeing’s. 
  
 If requested by Customer, Boeing will conduct the classroom portions of the maintenance and flight training (except for the Performance Engineer training courses) at an alternate training site selected by Customer, subject to the
following conditions: 
  
 4.1 Customer will provide acceptable
classroom space, simulators (as necessary for flight training) and training equipment required to present the courses; 
  
 4.2 Customer will pay Boeing’s then-current per diem charge for those Boeing instructors necessary for the provision of such training for each day,
or fraction thereof, that the instructor is away from their home location, including travel time *** 
  
 4.3 Customer will reimburse Boeing for the actual costs of round-trip transportation for Boeing’s instructors and the shipping costs of training
Materials between the primary training facility for the model of aircraft purchased and the alternate training site. At Customer’s option, Customer may provide such transportation so long as Customer’s route structure and flight schedule
can accommodate the reasonable travel and transportation requirements of such instructors and such training Materials; 
  
 4.4 Customer will be responsible for all taxes, fees, duties, licenses, permits and similar expenses reasonably incurred by Boeing and its employees as a
result of Boeing’s providing training at the alternate site or incurred as a result of Boeing providing revenue service training; and 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 1-2 

 4.5 Those portions of training that require the use of training devices not available at the alternate
site will be conducted at Boeing’s facility or at some other mutually agreeable alternate site. 
  
 5. General Terms and Conditions. 
  
 5.1 Boeing flight instructor personnel will not be required to work more than 5 days per week, or more than 8 hours in any one 24-hour period, of which
not more than 5 hours per 8-hour workday will be spent in actual flying. These foregoing restrictions will not apply to ferry assistance or revenue service training services, which will be governed by FAA rules and regulations. 
  
 5.2 Normal Line Maintenance is defined as line maintenance that Boeing
might reasonably be expected to furnish for flight crew training at Boeing’s facility, and will include ground support and aircraft storage in the open, but will not include provision of spare parts. Boeing will provide, at Boeing’s
expense, Normal Line Maintenance services for any aircraft while the aircraft is used for flight crew training at Boeing’s facility in accordance with the Boeing Maintenance Plan (Boeing document D6-82076) and the Repair Station Operation and
Inspection Manual (Boeing document D6-25470). Customer will provide such services, at Customer’s expense, if flight crew training is conducted elsewhere. Regardless of the location of such training, Customer will be responsible for providing
all maintenance items (other than those included in Normal Line Maintenance) required during the training, including, but not limited to, fuel, oil, landing fees and spare parts. 
  
 5.3 If the training is based at Boeing’s facility, and the aircraft is damaged during such training, Boeing will make
all necessary repairs to the aircraft as promptly as possible. Customer will pay Boeing’s reasonable charge, including the price of parts and materials, for making the repairs. If Boeing’s estimated labor charge for the repair exceeds
$25,000, Boeing and Customer will enter into an agreement for additional services before beginning the repair work. 
  
 5.4 *** 
  
 5.5 *** At least 30 days before flight training, Customer will provide Boeing an open purchase order against which Boeing will invoice Customer for any
landing fees Boeing paid on Customer’s behalf. The invoice will be submitted to Customer approximately 60 days after flight training is completed, when all landing fee charges have been received and verified. Customer will pay to Boeing within
30 days of the date of the invoice. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 1-3 

 5.6 If requested by Boeing and agreed to by Customer, in order to provide the flight training or ferry
flight assistance, Customer will make available to Boeing an aircraft after delivery to familiarize Boeing instructor or ferry flight crew personnel with Customer-specific aspects of such aircraft. If flight of the aircraft is required for any
Boeing instructor or ferry flight crew member to maintain an FAA license for flight proficiency or landing currency, Boeing will be responsible for the costs of fuel, oil, landing fees and spare parts attributable to that portion of the flight. ***

  
 5.7 If any part of the training described in Article 1.1 of
this Exhibit is not used by Customer within 12 months after the delivery of the last aircraft under the relevant purchase agreement, Boeing will not be obligated to provide such training. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 1-4 

 CUSTOMER SUPPORT DOCUMENT 
  
 PART 2: FIELD AND ENGINEERING SUPPORT SERVICES 
  
 1. Field Service Representation. 
  
 Boeing will furnish field service representation to advise Customer with respect to the maintenance and operation of an
aircraft (Field Service Representatives). 
  
 1.1
Field Service representation will be available at or near Customer’s main maintenance or engineering facility beginning before the scheduled delivery month of the first aircraft and ending 12 months after delivery of the last aircraft covered
by a specific purchase agreement. 
  
 1.2 Customer will provide,
at no charge to Boeing, suitable furnished office space and office equipment at the location where Boeing is providing Field Service Representatives. As required, Customer will assist each Field Service Representative with mail handling,
identification passes and formal introduction to local airport authorities. 
  
 1.3 Boeing Field Service Representatives are assigned to various airports around the world. Whenever Customer’s aircraft are operating through any such airport, the services of Boeing’s Field Service
Representatives are available to Customer. 
  
 2.
Engineering Support Services. 
  
 Boeing will, if
requested by Customer, provide technical advisory assistance for any aircraft and Boeing Product (as defined in Part I of Exhibit C). *** Technical advisory assistance, provided from the Seattle area or at a base designated by Customer as
appropriate, will include: 
  
 2.1 Operational Problem
Support. If Customer experiences operational problems with an aircraft, Boeing will analyze the information provided by Customer to determine the probable nature and cause of the problem and to suggest possible solutions. 
  
 2.2 Schedule Reliability Support. If Customer is not satisfied with
the schedule reliability of a specific model of aircraft, Boeing will analyze information provided by Customer to determine the nature and cause of the problem and to suggest possible solutions. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 2-1 

 2.3 Maintenance Cost Reduction Support. If Customer is concerned that actual maintenance costs of
a specific model of aircraft are excessive, Boeing will analyze information provided by Customer to determine the nature and cause of the problem and to suggest possible solutions. 
  
 2.4 Aircraft Structural Repair Support. If Customer is designing structural repairs and desires Boeing’s
support, Boeing will analyze and promptly comment on Customer’s engineering releases relating to structural repairs not covered by Boeing’s Structural Repair Manual. Boeing will take such actions as Customer may reasonably request for the
purpose of obtaining FAA approval for such structural repairs. 
  
 2.5 Aircraft Modification Support. If Customer is designing aircraft modifications and requests Boeing’s support, Boeing will analyze and promptly comment on Customer’s engineering proposals for changes in, or replacement
of, systems, parts, accessories or equipment manufactured to Boeing’s detailed design. Boeing will take such actions as Customer may reasonably request for the purpose of obtaining FAA approval for changes in, or replacement of, systems, parts,
accessories or equipment manufactured to Boeing’s detailed design. Boeing will not analyze or comment on any major structural change unless Customer’s request for such analysis and comment includes complete detailed drawings,
substantiating information (including any information required by applicable government agencies), all stress or other appropriate analyses, and a specific statement from Customer of the substance of the review and the response requested.

  
 2.6 Facilities, Ground Equipment and Maintenance
Planning Support. Boeing will, at Customer’s request, evaluate Customer’s technical facilities, tools and equipment for servicing and maintaining aircraft, to recommend changes where necessary and to assist in the formulation of an
initial maintenance plan for the introduction of the aircraft into service. 
  
 2.7 Post-Delivery Service Support. Boeing will, at Customer’s request, perform work on an aircraft after delivery but prior to the initial departure flight or upon the return of the aircraft to
Boeing’s facility prior to completion of that flight. In that event the following provisions will apply. 
  
 2.7.1 Boeing may rely upon the commitment authority of the Customer’s personnel requesting the work. 
  
 2.7.2 As title and risk of loss has passed to Customer, the insurance
provisions of Article 8.2 of the AGTA apply. 
  
 2.7.3 The
provisions of the Boeing Warranty in Part 2 of Exhibit C of this AGTA apply. 
  

 B 
 2-2 

 2.7.4 Customer will pay Boeing for requested work not covered by the Boeing Warranty, if any. 

 
 2.7.5 The DISCLAIMER AND RELEASE and EXCLUSION OF CONSEQUENTIAL
AND OTHER DAMAGES provisions in Article 11 of Part 2 of Exhibit C of this AGTA apply. 
  
 2.8 Additional Services. Boeing may, at Customer’s request, provide additional services for an aircraft after delivery, which may include, but not be limited to, retrofit kit changes (kits and/or
information), training, flight services, maintenance and repair of aircraft. Such additional services will be subject to a mutually acceptable price, schedule, scope of work and other applicable terms and conditions. The DISCLAIMER AND RELEASE and
the EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES provisions in Article 11 of Part 2 of Exhibit C of this AGTA and the insurance provisions in Article 8.2 of this AGTA will apply to any such work. Title to and risk of loss of any such aircraft will
always remain with Customer. 
  

 B 
 2-3 

 CUSTOMER SUPPORT DOCUMENT 
  
 PART 3: TECHNICAL INFORMATION AND MATERIALS 
  
 1. General. 
  
 Materials are defined as any and all items that are created by Boeing or a third party, which are provided directly
or indirectly from Boeing and serve primarily to contain, convey or embody information. Materials may include either tangible embodiments (for example, documents or drawings), or intangible embodiments (for example, software and other electronic
forms) of information but excludes Aircraft Software. Aircraft Software is defined as software that is installed on and used in the operation of the aircraft. 
  
 Boeing will furnish to Customer certain Materials to support the maintenance and operation of the aircraft at no additional
charge to Customer, except as otherwise provided herein. Such Materials will, if applicable, be prepared, to the extent reasonably practicable, in accordance with the most current applicable revision of Air Transport Association of America (ATA)
Specification No. 100, entitled “Specification for Manufacturers’ Technical Data”. Materials will be in English and in the units of measure used by Boeing to manufacture an aircraft. 
  
 Digitally-produced Materials will, if applicable, be prepared, to the extent
reasonably practicable, in accordance with the most current applicable revision of ATA Specification No. 2100, dated January 1994, “Digital Data Standards for Aircraft Support.” 
  
 2. Materials Planning Conferences. 
  
 Customer and Boeing will conduct planning conferences approximately 12 months before the scheduled delivery month of the
first aircraft of a model in order to mutually determine the proper format and quantity of Materials to be furnished to Customer in support of the aircraft. *** 
  

When available, Customer may select one Boeing digital format as the delivery medium. Should a Boeing digital format not be chosen, Customer may select
a reasonable quantity of printed and 16mm microfilm formats. If Customer selects a Boeing digital format, Customer may also select not more than one (1) copies of printed or microfilm copies with the exception of the Illustrated Parts Catalog, which
will be provided in one selected format only. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 3-1 

 3. Information and Materials - Incremental Increase. 
  
 Until one year after the month of delivery of the last aircraft covered by a
specific purchase agreement, Customer may annually request in writing a reasonable increase in the quantity of Materials with the exception of microfilm master copies, digital formats, and others for which a specified number of copies are provided.
Boeing will provide the additional quantity at no additional charge beginning with the next normal revision cycle. Customer may request a decrease in revision quantities at any time. 
  
 4. Advance Representative Copies. 
  
 All advance representative copies of Materials *** will be selected by Boeing from available sources. Such advance copies
will be for advance planning purposes only. 
  
 5. Customized Materials. 
  
 All customized
Materials will reflect the configuration of each aircraft as delivered. 
  
 6. Revisions. 
  
 6.1 Revision Service Boeing will provide revisions free of charge to certain Materials to be identified in the planning conference conducted for a specific model of aircraft, reflecting changes developed by Boeing, as long as
Customer operates an aircraft of that model. 
  
 6.2 Revisions
Based on Boeing Service Bulletin Incorporation. If Boeing receives written notice that Customer intends to incorporate, or has incorporated, any Boeing service bulletin in an aircraft, Boeing will at no charge issue revisions to Materials with
revision service reflecting the effects of such incorporation into such aircraft. *** 
  
 7. Supplier Technical Data. 
  
 7.1 For supplier-manufactured programmed airborne avionics components and equipment classified as Seller Furnished Equipment (SFE) or Seller
Purchased Equipment (SPE) or Buyer Designated Equipment (BDE) which contain computer software designed and developed in accordance with Radio Technical Commission for Aeronautics Document No. RTCA/DO-178 dated January 1982, No.
RTCA/DO-178A dated March 1985, or later as available, Boeing will request that each supplier of the components and equipment make software documentation available to Customer. 
  
 7.2 The provisions of this Article will not be applicable to items of BFE. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 3-2 

 7.3 Boeing will furnish to Customer a document identifying the terms and conditions of the product
support agreements between Boeing and its suppliers requiring the suppliers to fulfill Customer’s requirements for information and services in support of the specific model of aircraft. 
  
 8. Buyer Furnished Equipment Data. 
  
 Boeing will incorporate BFE information into the customized Materials
providing Customer makes the information available to Boeing at least nine months prior to the scheduled delivery month of Customer’s first aircraft of a specific model. Customer agrees to furnish the information in Boeing standard digital
format if Materials are to be delivered in Boeing standard digital format. 
  
 9. Materials Shipping Charges. 
  
 Boeing will pay the reasonable transportation costs of the Materials. Customer is responsible for any associated customs clearance charges, duties, and taxes. 
  
 10. Customer’s Shipping Address. 
  
 The Materials furnished to Customer hereunder are to be sent to a single address to be specified. Customer will promptly
notify Boeing of any change to the address. 
  

 B 
 3-3 

 CUSTOMER SUPPORT DOCUMENT 
  
 PART 4: ALLEVIATION OR CESSATION OF PERFORMANCE 
  
 Boeing will not be required to provide any Materials, services, training or other things at a facility designated by Customer if any of the
following conditions exist: 
  
 1. a labor stoppage or dispute in
progress involving Customer at the facility; 
  
 2. wars or
warlike operations, riots or insurrections in the country where the facility is located; 
  
 3. any condition at the facility which, in the reasonable opinion of Boeing, is detrimental to the general health, welfare or safety of its personnel or their families; 
  
 4. the United States Government refuses permission to Boeing personnel or
their families to enter into the country where the facility is located, or recommends that Boeing personnel or their families leave the country; or 
  
 5. the United States Government refuses permission to Boeing to deliver Materials, services, training or other things to the country where the facility is
located. 
  
 After the location of Boeing personnel at the facility, Boeing
further reserves the right, upon the occurrence of any of such events, to immediately and without prior notice to Customer relocate its personnel and their families. 
  

 B 
 4-1 

 CUSTOMER SUPPORT DOCUMENT 
  
 PART 5: PROTECTION OF PROPRIETARY INFORMATION 
 AND PROPRIETARY MATERIALS 
  
 1. General. 
  
 All Materials provided by Boeing to Customer and not covered by a Boeing CSGTA or other agreement between Boeing and Customer defining Customer’s
right to use and disclose the Materials and included information will be covered by, and subject to the terms of this AGTA. Title to all Materials containing, conveying or embodying confidential, proprietary or trade secret information (Proprietary
Information) belonging to Boeing or a third party (Proprietary Materials), will at all times remain with Boeing or such third party. Customer will treat all Proprietary Materials and all Proprietary Information in confidence and use and disclose the
same only as specifically authorized in this AGTA. 
  
 2. License Grant. 
  
 Boeing grants to Customer a
worldwide, non-exclusive, non-transferable, perpetual, irrevocable license to use and disclose Proprietary Materials in accordance with the terms and conditions of this AGTA. Customer is authorized to make copies of Materials (except for Materials
bearing the copyright legend of a third party), and all copies will be treated as Proprietary Materials under this AGTA. Customer will preserve all proprietary legends, and all copyright notices on all Materials and insure the inclusion of those
legends and notices on all copies. 
  
 3. Use
of Proprietary Materials and Proprietary Information. 
  
 Customer is authorized to use Proprietary Materials and Proprietary Information for the purpose of: (a) operation, maintenance, repair, or modification of Customer’s aircraft for which the Proprietary Materials and Proprietary
Information have been specified by Boeing and (b) development and manufacture of training devices and maintenance tools for use by Customer. *** 
  
 4. Providing of Proprietary Materials to Contractors. 
  
 Customer is authorized to provide Proprietary Materials to Customer’s contractors for the sole purpose of maintenance,
repair, or modification of Customer’s aircraft for which the Proprietary Materials have been specified by Boeing. In addition, Customer may provide Proprietary Materials to Customer’s contractors for the sole purpose of developing and
manufacturing training devices and maintenance tools for Customer’s use. Before providing 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 5-1 

 Proprietary Materials to its contractor, Customer will first obtain a written agreement from the contractor by which the
contractor agrees (a) to use the Proprietary Materials only on behalf of Customer, (b) to be bound by all of the restrictions and limitations of this Part 5, and (c) that Boeing is a third party beneficiary under the written agreement. Customer
agrees to provide copies of all such written agreements to Boeing upon request and shall promptly report to Boeing for any breach of those agreements by a contractor. A sample agreement acceptable to Boeing is attached as Appendix VII. Customer may,
but need not, use the form of such sample agreement. 
  
 5. Providing of Proprietary Materials and Proprietary Information to Regulatory Agencies. 
  
     *** 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 B 
 5-2 

 EXHIBIT C 
  

to 
  
 AIRCRAFT GENERAL TERMS AGREEMENT 
  
 AGTA-CQT 
  
 between

  
 THE BOEING COMPANY 
  
 and 
  
 AIRTRAN AIRWAYS, INC. 
  
 PRODUCT ASSURANCE DOCUMENT 
  
 This document contains: 
  

	 Part 1:
	    	Exhibit C Definitions
		
	 Part 2:
	    	Boeing Warranty
		
	 Part 3:
	    	Boeing Service Life Policy
		
	 Part 4:
	    	Supplier Warranty Commitment
		
	 Part 5:
	    	Boeing Interface Commitment
		
	 Part 6:
	    	Boeing Indemnities against Patent and Copyright Infringement

  

 C 
 i 

 PRODUCT ASSURANCE DOCUMENT 
  
 PART 1: EXHIBIT C DEFINITIONS 
  

Authorized Agent - Agent appointed by Customer to perform corrections and/or to administer warranties (see Appendix VI to the AGTA for a
form acceptable to Boeing). 
  
 Average Direct Hourly Labor
Rate - the average hourly rate (excluding all fringe benefits, premium-time allowances, social charges, business taxes and the like) paid by Customer to its Direct Labor employees. 
  
 Boeing Product - any system, accessory, equipment, part, or
Aircraft Software that is manufactured or created by Boeing or manufactured or created to Boeing’s detailed design with Boeing’s authorization. 
  
 Correct - to repair, modify, provide modification kits or replace with a new product. 
  
 Correction - a repair, a modification, a modification kit or
replacement with a new product. 
  
 Corrected Boeing
Product - a Boeing Product which is free of defect as a result of a Correction. 
  
 Direct Labor - Labor spent by direct labor employees of Customer, *** to remove, disassemble, modify, repair, inspect and bench test a defective Boeing Product, and to reassemble, reinstall a Corrected
Boeing Product and perform final inspection. 
  
 Direct
Materials - Items such as parts, gaskets, grease, sealant and adhesives, installed or consumed in performing a Correction, excluding allowances for administration, overhead, taxes, customs duties and the like. 
  
 Specification Control Drawing (SCD) - a Boeing document
defining specifications for certain Supplier Products. 
  
 Supplier - the manufacturer of a Supplier Product. 
  
 Supplier Product - any system, accessory, equipment, part or Aircraft Software that is not manufactured to Boeing’s detailed design. This includes but is not limited to parts manufactured to a SCD,
all standards, and other parts obtained from non-Boeing sources. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 1-1 

 PRODUCT ASSURANCE DOCUMENT 
  
 PART 2: BOEING WARRANTY 
  
 1. Applicability. 
  
 This warranty applies to all Boeing Products. Warranties applicable to Supplier Products are in Part 4. Warranties applicable to engines will be provided
by Supplemental Exhibits to individual purchase agreements. 
  
 2. Warranty. 
  
 2.1
Coverage. Boeing warrants that at the time of delivery: 
  

	 	(i)	the aircraft will conform to the then current revision of the Detail Specification except for portions stated to be estimates, approximations or design objectives;

  

	 	(ii)	all Boeing Products will be free from defects in material, process of manufacture and workmanship, including the workmanship utilized to install Supplier Products, engines and BFE,
and; 

  

	 	(iii)	all Boeing Products will be free from defects in design, including selection of materials and the process of manufacture, in view of the state of the art at the time of design.

  
 2.2 Exceptions. The following conditions
do not constitute a defect under this warranty: 
  

	 	(i)	conditions resulting from normal wear and tear; 

  

	 	(ii)	conditions resulting from acts or omissions of Customer; and 

  

	 	(iii)	conditions resulting from failure to properly service and maintain the Boeing Products included in an aircraft in accordance with Boeing written instructions and an FAA-approved
maintenance program. 

  
 3.
Warranty Periods. 
  
 3.1 Warranty. The warranty period
begins on the date of aircraft or Boeing Product delivery and ends: (i) after 48 months for Boeing aircraft models 777-200, -300 or 737-600, -700, -800, -900 or new aircraft models designed and manufactured with similar, new technology; or, (ii)
after 36 months for any other Boeing aircraft model. 
  

 C 
 2-1 

 3.2 Warranty on Corrected Boeing Products. The warranty period applicable to a Corrected Boeing
Product, including the workmanship to Correct and install, resulting from a defect in material or workmanship is the remainder of the initial warranty period for the defective Boeing Product it replaced. The warranty period for a Corrected Boeing
Product resulting from a defect in design is 18 months or the remainder of the initial warranty period, whichever is longer. The 18 month period begins on the date of delivery of the Corrected Boeing Product or date of delivery of the kit or kits
furnished to Correct the Boeing Product. 
  
 3.3 Survival of
Warranties. All warranty periods are stated above. The Performance Guarantees will not survive delivery of the aircraft. 
  
 4. Remedies. 
  
 4.1 Correction Options. Customer may, at its option, either perform a Correction of a defective Boeing Product or return the Boeing Product to
Boeing for Correction. If Customer returns a defective Boeing Product to Boeing for Correction, Boeing shall have the option of providing Customer a new replacement Boeing Product in lieu of making such Correction. 
  
 4.2 Warranty Labor Rate. If Customer or its Authorized Agent Corrects
a defective Boeing Product, Boeing will reimburse Customer for Direct Labor Hours at Customer’s established Warranty Labor Rate. Customer’s established Warranty Labor Rate will be the greater of the standard labor rate or 150% of
Customer’s Average Direct Hourly Labor Rate. The standard labor rate paid by Boeing to its customers is established and published annually. *** Prior to or concurrently with submittal of Customer’s first claim for Direct Labor
reimbursement, Customer may notify Boeing of Customer’s then-current Average Direct Hourly Labor Rate, and thereafter notify Boeing of any material change in such rate. Boeing will require information from Customer to substantiate such rates.

  
 4.3 Warranty Inspections. In addition to the remedies
to Correct defects in Boeing Products, Boeing will reimburse Customer for the cost of Direct Labor to perform certain inspections of the aircraft to determine the existence of a condition Boeing has identified as a covered defect in a Boeing
Product, provided: 
  
 4.3.1 the inspections *** recommended by a
service bulletin or service letter issued by Boeing during the warranty period; and 
  
 4.3.2 such reimbursement will not apply to any inspections performed after a Correction is available to Customer unless the inspections continue to be recommended by Boeing following the implementation of the
Correction made available by Boeing. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 2-2 

 4.4 Credit Memorandum Reimbursement. Boeing will make all reimbursements under the warranty by
credit memoranda which may be applied toward the purchase of Boeing goods and services from Boeing. 
  
 4.5 Maximum Reimbursement. Unless previously agreed, the maximum reimbursement for Direct Labor (exclusive of the time required to remove the
defective Boeing Product and install a replacement or Corrected Boeing Product) and Direct Materials used to Correct a defective Boeing Product will not exceed 65% of Boeing’s then-current sales price for a new replacement Boeing Product.
Boeing will provide a credit to Customer in payment of such reimbursement, which may be used to acquire Boeing Products and services or, at Customer’s option, Boeing will provide Customer with a replacement or Corrected Boeing Product.

  
 5. Discovery and Notice. 

 
 5.1 For a claim to be valid: 
  

	 	(i)	the defect must be discovered during the warranty period; and 

  

	 	(ii)	Boeing Warranty (whose address will be provided to Customer in writing) must receive written notice of the discovery no later than 90 days after expiration of the warranty period.
The notice must include information reasonably sufficient to substantiate the claim. 

  
 5.2 Receipt of Customer’s or its Authorized Agent’s notice of the discovery of a defect secures Customer’s rights to remedies under this
Exhibit C, even though a Correction is performed after the expiration of the warranty period or Boeing requests additional information regarding the defect or claim. 
  
 5.3 Once Customer has given valid notice of the discovery of a defect, a claim should be submitted as provided in Section
6.3.1 of this Exhibit C with respect to the return of a defective Boeing Product to Boeing for Correction or as soon as reasonably practicable after performance of the Correction in the case of a Correction of a defective Boeing Product performed by
Customer. 
  
 5.4 Boeing may release service bulletins or service
letters advising Customer of the availability of certain warranty remedies. When such advice is provided, Customer will be deemed to have fulfilled the requirements for discovery of the defect and submittal of notice under this Exhibit C as of the
date specified in the service bulletin or service letter. 
  

 C 
 2-3 

 6. Filing a Claim. 
  
 6.1 Authority to File. Claims may be filed by Customer or its Authorized Agent. Appointment of an Authorized Agent
will only be effective upon Boeing’s receipt of the Authorized Agent’s express written agreement, in a form reasonably satisfactory to Boeing, to be bound by and to comply with all applicable terms and conditions of this Aircraft General
Terms Agreement. 
  
 6.2 Claim Information. 
  
 6.2.1 Claims filed under this Exhibit C must include: 
  

	 	(i)	identity of claimant; 

  

	 	(ii)	serial or block number of the aircraft on which the defective Boeing Product was delivered, if applicable; 

  

	 	(iii)	part number and nomenclature of the defective Boeing Product; 

  

	 	(iv)	purchase order number and date of delivery of the defective spare part, if applicable; 

  

	 	(v)	description and adequate substantiation of the defect; 

  

	 	(vi)	date the defect was discovered; 

  

	 	(vii)	date the Correction was completed, if applicable; 

  

	 	(viii)	the total flight hours or cycles accrued, if applicable; 

  

	 	(ix)	an itemized account of direct labor hours expended *** in performing the Correction, if applicable; and 

  

	 	(x)	*** 

  
 6.2.2 Additional reasonable information may be requested by Boeing based on the nature of the defect and the remedies requested. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 2-4 

 6.3 Boeing Claim Processing. 
  
 6.3.1 Any claim for a Boeing Product returned by Customer or its Authorized Agent to Boeing for Correction must accompany
the Boeing Product. Any claim not associated with the return of a Boeing Product must be signed and submitted in writing directly by Customer or its Authorized Agent to Boeing Warranty. 
  
 6.3.2 Boeing will promptly review the claim and will give prompt notification of claim approval or rejection. If the claim
is rejected, Boeing will provide a written explanation *** 
  
 7. Corrections Performed by Customer or Its Authorized Agent. 
  
 7.1 Facilities Requirements. Provided Customer, its Authorized Agent or its third party contractor, as appropriate, are certified by the
appropriate Civil Aviation Authority or Federal Aviation Authority, Customer or its Authorized Agent may, at its option, Correct defective Boeing Products at its facilities, or may subcontract Corrections to a third party contractor. 
  
 7.2 Technical Requirements. All Corrections done by Customer, its
Authorized Agent or a third party contractor must be performed in accordance with Boeing’s applicable service manuals, bulletins or other written instructions provided in advance by Boeing to Customer, using parts and materials furnished or
approved by Boeing. 
  
 7.3 Reimbursement. 
  
 7.3.1 Boeing will promptly reimburse Customer’s reasonable costs of
Direct Materials and Direct Labor (excluding time expended for overhaul) at Customer’s Warranty Labor Rate to Correct a defective Boeing Product. Claims for reimbursement must contain reasonably sufficient information to substantiate Direct
Labor hours expended and Direct Materials consumed. Customer or its Authorized Agent may be required to produce invoices for materials. *** 
  
 7.3.2 Reimbursement for Direct Labor hours to perform Corrections stated in a service bulletin will be based on the labor estimates in the service
bulletin. 
  
 7.3.3 Boeing will reimburse Customer’s freight
charges associated with a Correction of a defect on a Boeing Product performed by its Authorized Agent or a third party contractor. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 2-5 

 7.4 Disposition of Defective Boeing Products Beyond Economical Repair. 
  
 7.4.1 A defective Boeing Product found to be beyond economical repair (see
Article 4.5, Maximum Reimbursement) will be retained for a period of 60 days from the date Boeing receives Customer’s claim. During the 60 day period, Boeing may request return of such Boeing Products at Boeing’s expense for inspection and
confirmation of a defect. 
  
 7.4.2 After the 60 day period, a
defective Boeing Product with a value of U.S. $2000 or less may be scrapped without notification to Boeing. If such Boeing Product has a value greater than U.S. $2000, Customer must obtain confirmation of unrepairability by Boeing’s on-site
Customer Services Representative prior to scrapping. Confirmation may be in the form of the Representative’s signature on Customer’s claim or through direct communication between the Representative and Boeing Warranty. 
  
 8. Corrections Performed by Boeing. 
  
 8.1 Freight Charges. Customer or its Authorized Agent will pay
shipping charges to return a Boeing Product to Boeing. Boeing will promptly reimburse Customer or its Authorized Agent for such shipping charges for any item determined to be defective under this Aircraft General Terms Agreement. Boeing will pay
shipping charges to return the Corrected Boeing Product. 
  
 8.2
Customer Instructions. The documentation shipped with the returned defective Boeing Product may include specific technical instructions for additional work to be performed on the Boeing Product ***. The absence of such instructions will
evidence Customer’s authorization for Boeing to perform all reasonably necessary Corrections and work required to return the Boeing Product to a serviceable condition. 
  
 8.3 Correction Time Objectives. 
  
 8.3.1 Boeing’s objective for making Corrections is 10 working days for avionics and electronic Boeing Products, 30
working days for Corrections of other Boeing Products performed at Boeing’s facilities, and 40 working days for Corrections of other Boeing Products performed at a Boeing subcontractor’s facilities. The objectives are measured from the
date Boeing receives the defective Boeing Product and a valid claim to the date Boeing ships the Corrected Boeing Product to Customer. 
  
 8.3.2 If Customer has a critical parts shortage because Boeing has exceeded or believes it will exceed a Correction time objective and Customer has
procured spare Boeing Products for the defective Boeing Product in quantities shown in Boeing’s Recommended Spare Parts List (RSPL) or Spares Planning and Requirements Evaluation Model (M-SPARE), then Boeing will either expedite the Correction
or provide an interchangeable Boeing Product on a no charge loan or lease basis until the Corrected Boeing Product is returned. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 2-6 

 8.4 Title Transfer and Risk of Loss. 
  
 8.4.1 Title to and risk of loss of any Boeing Product returned to Boeing
will at all times remain with Customer or any other title holder of such Boeing Product. While Boeing has possession of the returned Boeing Product, Boeing will have only such liabilities as a bailee for mutual benefit would have, but will not be
liable for loss of use. 
  
 8.4.2 If a Correction requires
shipment of a new Boeing Product, then at the time Boeing ships the new Boeing Product, title to and risk of loss for the returned Boeing Product will pass to Boeing, and title to and risk of loss for the new Boeing Product will pass to Customer.

  
 9. Returning an Aircraft. 

 
 9.1 Conditions. An aircraft may be returned to Boeing’s
facilities for Correction if: 
  

	 	(i)	Boeing and Customer agree a covered defect exists; 

  

	 	(ii)	Customer lacks access to adequate facilities, equipment or qualified personnel to perform the Correction; and 

  

	 	(iii)	it is not practical, in Boeing’s estimation, to dispatch Boeing personnel to perform the Correction at a remote site. 

  
 9.2 Correction Costs. Boeing will perform the Correction at no charge
to Customer. Subject to the conditions of Article 9.1, Boeing will promptly reimburse Customer for the costs of fuel, oil and landing fees incurred in ferrying the aircraft to Boeing and back to Customer’s facilities. Customer will, to the
extent reasonably practicable, minimize the length of both flights. 
  
 9.3 Separate Agreement. Boeing and Customer will enter into a separate agreement covering return of the aircraft and performance of the Correction. Boeing will perform additional work that is not part of the Correction only to the
extent authorized in advance by Customer to do so; provided that if Boeing requests authorization to perform additional work that is not part of the Correction but if not performed would prevent the departure of the aircraft from Boeing’s
facility, Boeing may proceed to perform such work if such requested authorization has not been received within 24 hours of such request. 
  

 C 
 2-7 

 10. Insurance. 
  
 The provisions of Article 8.2 “Insurance”, of this AGTA, will apply to any work performed by Boeing in accordance
with Customer’s specific technical instructions, to the extent any legal liability of Boeing is based upon the content of such instructions. 
  
 11. Disclaimer and Release; Exclusion of Liabilities. 
  
 11.1 DISCLAIMER AND RELEASE. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF BOEING AND THE REMEDIES OF CUSTOMER IN
THIS EXHIBIT C *** ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND RENOUNCES, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF BOEING AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST BOEING, EXPRESS
OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY AIRCRAFT, MATERIALS, TRAINING, SERVICES OR OTHER THING PROVIDED UNDER THIS AGTA AND THE APPLICABLE PURCHASE AGREEMENT, INCLUDING, BUT NOT LIMITED TO:

  

	 	(A)	ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS; 

  

	 	(B)	ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE; 

  

	 	(C)	ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF BOEING; AND 

  

	 	(D)	ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR DAMAGE TO ANY AIRCRAFT. 

  
 11.2 EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES. BOEING WILL HAVE NO OBLIGATION OR LIABILITY, WHETHER ARISING IN
CONTRACT (INCLUDING WARRANTY), TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF BOEING, OR OTHERWISE, FOR LOSS OF USE, REVENUE OR PROFIT, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY
AIRCRAFT, MATERIALS, TRAINING, SERVICES OR OTHER THING PROVIDED UNDER THIS AGTA AND THE APPLICABLE PURCHASE AGREEMENT. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 2-8 

 11.3 Definitions. For the purpose of this Article, “BOEING” or “Boeing” is
defined as The Boeing Company, its divisions, subsidiaries, affiliates, the assignees of each, and their respective directors, officers, employees and agents. 
  

 C 
 2-9 

 PRODUCT ASSURANCE DOCUMENT 
  
 PART 3: BOEING SERVICE LIFE POLICY 
  
 1. Definitions. 
  
 SLP Component - any of the primary structural elements (excluding industry standard parts) of the landing gear, wing,
fuselage, vertical or horizontal stabilizer listed in the applicable purchase agreement for a specific model of aircraft that is installed in the aircraft at time of delivery or is purchased from Boeing by Customer as a spare part. The detailed SLP
Component listing will be in Supplemental Exhibit SLP1 to each Purchase Agreement. 
  
 2. Service Life Policy. 
  
 2.1 SLP Commitment. If a failure or defect is discovered in a SLP Component within the time periods specified in Article 2.2 below, Boeing will, at
a price calculated pursuant to Article 3 below, Correct the SLP Component. 
  
 2.2 SLP Policy Periods. 
  
 2.2.1 The policy period for SLP Components initially installed on an aircraft is 12 years after the date of delivery of the aircraft. 
  
 2.2.2 The policy period for SLP Components purchased from Boeing by Customer as spare parts is 12 years from delivery of such SLP Component or 12 years
from the date of delivery of the last aircraft produced by Boeing of a specific model, whichever first expires. 
  
 3. Price. 
  
 The price that Customer will pay for the Correction of a defective or failed SLP Component will be calculated pursuant to the following formula:

  

	 P =
	  	CT  
	  	144

  
 where: 
  

	 P =
	  	price to Customer for the replacement part

  

 C 
 3-1 

	 C =
	  	SLP Component sales price at time of Correction, ***
	 T =
	  	total age in months of the defective or failed SLP Component from the date of delivery to Customer to the date of discovery of such condition.

  
 4.
Conditions. 
  
 Boeing’s obligations under this
Policy are conditioned upon the following: 
  
 4.1 Customer must
notify Boeing in writing of the defect or failure within three months after it is discovered. 
  
 4.2 Customer must provide reasonable evidence that the claimed defect or failure is covered by this Policy and if requested by Boeing, that such defect or failure was not the direct result of (i) a defect or failure
in a component not covered by this Policy, (ii) an extrinsic force, (iii) an act or omission of Customer, or (iv) operation or maintenance contrary to applicable governmental regulations, Customer’s FAA-approved maintenance program or
Boeing’s written instructions with respect to the applicable type of aircraft for which compliance by Customer is required under applicable law or government regulation. 
  
 4.3 If return of a defective or failed SLP Component is practicable and requested by Boeing, Customer will return such SLP
Component to Boeing at Boeing’s expense. 
  
 4.4
Customer’s rights and remedies under this Policy are limited to the receipt of a Correction at prices calculated pursuant to Article 3 above. 
  
 5. Disclaimer and Release; Exclusion of Liabilities. 
  
 This Part 3 and the rights and remedies of Customer and the obligations of Boeing are subject to the DISCLAIMER AND RELEASE
and EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES provisions of Article 11 of Part 2 of this Exhibit C. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 3-2 

 PRODUCT ASSURANCE DOCUMENT 
  
 PART 4: SUPPLIER WARRANTY COMMITMENT 
  
 1. Supplier Warranties and Supplier Patent and Copyright Indemnities. 
  
 Boeing will use diligent efforts to obtain warranties and indemnities
enforceable by Customer from Suppliers of Supplier Products (except for BFE and engines) installed on the aircraft at the time of delivery that were selected and purchased by Boeing, but not manufactured to Boeing’s detailed design. Boeing will
furnish copies of the warranties and indemnities to Customer contained in Supplier Product Support and Product Assurance Agreements, prior to the scheduled delivery month of the first aircraft under the initial purchase agreement to the AGTA. ***

  
 (i) defects in design, including selection of materials and
the process of manufacture, 
  
 (ii) defects in material and
workmanship including the process of manufacture; and 
  
 (iii)
patent and copyright indemnities. 
  
 2.
Boeing Assistance in Administration of Supplier Warranties. 
  
 Customer will be responsible for submitting warranty claims directly to Suppliers; however, if Customer experiences problems enforcing any Supplier warranty obtained by Boeing for Customer, Boeing will conduct an investigation of the
problem and assist Customer in the resolution of those claims. 
  
 3. Boeing Support in Event of Supplier Default. 
  
 3.1 If the Supplier defaults in the performance of a material obligation under its warranty, and Customer provides evidence to Boeing that a default has occurred, then Boeing will furnish the equivalent warranty terms
as provided by the defaulting Supplier. 
  
 3.2 At Boeing’s
request, Customer will assign to Boeing, and Boeing will be subrogated to, its rights against the Supplier provided by the Supplier warranty. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 4-1 

 PRODUCT ASSURANCE DOCUMENT 
  
 PART 5: BOEING INTERFACE COMMITMENT 
  
 1. Interface Problems. 
  
 An Interface Problem is defined as a technical problem in the operation of an aircraft or its systems experienced by
Customer, the cause of which is not readily identifiable by Customer but which Customer believes to be attributable to either the design characteristics of the aircraft or its systems or the workmanship used in the installation of Supplier Products.
In the event Customer experiences an Interface Problem, Boeing will, without additional charge to Customer, promptly conduct an investigation and analysis to determine the cause or causes of the Interface Problem. Boeing will promptly advise
Customer at the conclusion of its investigation of Boeing’s opinion as to the causes of the Interface Problem and Boeing’s recommendation as to corrective action. 
  
 2. Boeing Responsibility. 
  
 If Boeing determines that the Interface Problem is primarily attributable to the design or installation of any Boeing
Product *** Boeing will Correct or reimburse Customer for Correcting the design or workmanship to the extent of any then-existing obligations of Boeing under the provisions of the applicable Boeing Warranty or Boeing Service Life Policy. 

 
 3. Supplier Responsibility. 
  
 If Boeing determines that the Interface Problem is primarily attributable to
the design of a Supplier Product, Boeing will assist Customer in processing a warranty claim against the Supplier. The provisions of paragraph 3 of Part 4 of this Product Assurance Document shall be applicable if Supplier fails to take necessary
action to correct the Interface Problem. 
  
 4.
Joint Responsibility. 
  
 If Boeing determines that the
Interface Problem is partially attributable to a matter for which Boeing has responsibility as provided in paragraph 2 above (i.e., the design or installation of a Boeing Product or installation of a Supplier Product) and partially to a matter for
which a Supplier has responsibility as provided in paragraph 3 above (i.e., the 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 5-1 

 design of a Supplier Product), Boeing will seek a solution to the Interface Problem through the cooperative efforts of
Boeing and the Supplier and will promptly advise Customer of the resulting corrective actions and recommendations. *** 
  
 5. Disclaimer and Release; Exclusion of Liabilities. 
  
 This Part 5 and the rights and remedies of Customer and the obligations of Boeing herein are subject to the DISCLAIMER AND
RELEASE and EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES provisions of Article 11 of Part 2 of this Exhibit C. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 5-2 

 PRODUCT ASSURANCE DOCUMENT 
  
 PART 6: BOEING INDEMNITIES AGAINST PATENT 
    AND COPYRIGHT INFRINGEMENT 
  
 *** 
  
 5.10 For the purposes of this Part 6, “BOEING or Boeing” is defined as The Boeing Company, its divisions, subsidiaries, affiliates, the
assignees of each and their respective directors, officers, employees and agents. 

	***	Represents material which has been redacted and filed separately with the Commission pursuant to a request for confidential treatment pursuant to Rule 24b-2 of the Securities
Exchange Act of 1934, as amended. 

  

 C 
 6-1 

 SAMPLE 
 Insurance Certificate 
  
 BROKER’S LETTERHEAD 
  
 [
date ] 
  
 Certificate of Insurance 
  

	 ISSUED TO:
	    	The Boeing Company
	 	    	Post Office Box 3707
	 	    	Mail Stop 13-57
	 	    	Seattle, Washington 98124
	 	    	 Attn: Manager - Aviation Insurance for
           Vice President - Employee Benefits,
           Insurance and Taxes

		
	 CC:
	    	Boeing Commercial Airplanes
	 	    	P.O. Box 3707
	 	    	Mail Stop 21-34
	 	    	Seattle, Washington 98124-2207
	 	    	U.S.A.
	 	    	Attn: Vice President - Contracts

  
 NAMED INSURED: AirTran Airways,
Inc. 
  
 We hereby certify that in our capacity as Brokers to the Named
Insured, the following described insurance is in force on this date: 
  

	 Insurer

	 	 Policy No.

	 	 Participation

  

	POLICY PERIOD:	  	From [date and time of inception of the Policy(ies)] to [date and time of expiration].
		
	GEOGRAPHICAL LIMITS:	  	Worldwide (however, as respects “Aircraft Hull War and Allied Perils” Insurance, as agreed by Boeing).

  

 App. I 
 1 

 SAMPLE 
 Insurance Certificate 
  

	 AIRCRAFT INSURED:
	  	All Boeing manufactured aircraft owned or operated by the Named Insured which are the subject of the following purchase agreement(s), entered into between The Boeing Company and
                     (hereinafter “Aircraft”):
		
	 	  	 Purchase Agreement No.              dated
            

	 	  	 Purchase Agreement No.              dated
            

  
 COVERAGES: 

 
 1. Aircraft “all risks” Hull (Ground and Flight) 
  
 2. Aircraft Hull War and Allied Perils (as per LSW 555, or its successor wording)

  
 3. Airline Liability 
  
 Including, but not limited to, Bodily Injury, Property Damage, Aircraft Liability, Liability
War Risks, Passenger Legal Liability, Premises/Operations Liability, Completed Operations/Products Liability, Baggage Legal Liability (checked and unchecked), Cargo Legal Liability, Contractual Liability and Personal Injury. 
  
 The above-referenced Airline Liability insurance coverage is subject to War and Other Perils
Exclusion Clause (AV48B) but all sections, other than section (b) are reinstated as per AV52C, or their successor endorsements. 
  
 LIMITS OF LIABILITY: 
  
 To the fullest extent of the Policy limits that the Named Insured carries from the time of delivery of the first Aircraft under the first Purchase Agreement listed under
“Aircraft Insured” and thereafter at the inception of each policy period, but in any event no less than the following: 
  
 Combined Single Limit Bodily Injury and Property Damage: U.S.$ any one occurrence each Aircraft (with aggregates as applicable). 
  

	 (717-200)
	  	US$	300,000,000
	 (737-500/600)
	  	US$	350,000,000
	 (737-300/700)
	  	US$	400,000,000
	 (737-400)
	  	US$	450,000,000
	 (737-800)
	  	US$	500,000,000
	 (737-900)
	  	US$	500,000,000
	 (757-200)
	  	US$	525,000,000
	 (757-300)
	  	US$	550,000,000
	 (767-200)
	  	US$	550,000,000
	 (767-300)
	  	US$	700,000,000

  

 App I 
 2 

 SAMPLE 
 Insurance Certificate 
  

	 (767-400ERX)
	  	US$	750,000,000
	 (777-200LR)
	  	US$	800,000,000
	 (MD-11)
	  	US$	800,000,000
	 (777-200/300)
	  	US$	800,000,000
	 (777-300ER)
	  	US$	800,000,000
	 (747-400)
	  	US$	900,000,000

  
 (In regard to all other models and/or
derivatives, to be specified by Boeing). 
  
 (In regard to Personal Injury
coverage, limits are US$25,000,000 any one offense/aggregate.) 
  
 DEDUCTIBLES / SELF-INSURANCE 
  
 Any deductible and/or
self-insurance amount (other than standard market deductibles) are to be disclosed and agreed by Boeing. 
  
 SPECIAL PROVISIONS APPLICABLE TO BOEING: 
  
 It is certified that Insurers are aware of the terms and conditions of AGTA-CQT and the following purchase agreements: 
  
 PA              dated             

  
 PA
             dated              
  
 PA              dated
             
  
 Each Aircraft manufactured by Boeing which is delivered to the Insured pursuant to the applicable purchase agreement during the period of effectivity of the policies represented by this Certificate will be covered to the extent specified
herein. 
  
 Insurers have agreed to the following: 
  
 A. In regard to Aircraft “all risks” Hull Insurance and Aircraft
Hull War and Allied Perils Insurance, Insurers agree to waive all rights of subrogation or recourse against Boeing in accordance with AGTA-CQT which was incorporated by reference into the applicable purchase agreement. 
  
 B. In regard to Airline Liability Insurance, Insurers agree: 
  
 (1) To include Boeing as an additional insured in accordance with
Customer’s undertaking in Article 8.2.1 of AGTA-CQT which was incorporated by reference into the applicable purchase agreement. 
  

 App. I 
 3 

 SAMPLE 
 Insurance Certificate 
  
 (2) To provide that such insurance will be primary and not contributory nor excess with respect to any other insurance available for the protection of Boeing; 
  
 (3) To provide that with respect to the interests of Boeing, such insurance shall not be invalidated or minimized by any
action or inaction, omission or misrepresentation by the Insured or any other person or party (other than Boeing) regardless of any breach or violation of any warranty, declaration or condition contained in such policies; 
  
 (4) To provide that all provisions of the insurance coverages referenced
above, except the limits of liability, will operate to give each Insured or additional insured the same protection as if there were a separate Policy issued to each. 
  
 C. In regard to all of the above referenced policies: 
  
 (1) Boeing will not be responsible for payment, set-off, or assessment of any kind or any premiums in connection with the
policies, endorsements or coverages described herein; 
  
 (2) If a
policy is canceled for any reason whatsoever, or any substantial change is made in the coverage which affects the interests of Boeing or if a policy is allowed to lapse for nonpayment of premium, such cancellation, change or lapse shall not be
effective as to Boeing for thirty (30) days (in the case of war risk and allied perils coverage seven (7) days after sending, or such other period as may from time to time be customarily obtainable in the industry) after receipt by Boeing of written
notice from the Insurers or the authorized representatives or Broker of such cancellation, change or lapse; and 
  
 (3) For the purposes of the Certificate, “Boeing” is defined as The Boeing Company, its divisions, subsidiaries, affiliates, the assignees of
each and their respective directors, officers, employees and agents. 
  
 Subject to the terms, conditions, limitations and exclusions of the relative policies. 
  
 (signature) 
  
 (typed name) 
  
 (title) 
  

 App. I 
 4 

 SAMPLE 
 Purchase Agreement Assignment 
  
 THIS PURCHASE AGREEMENT ASSIGNMENT (Assignment) dated as of              20     between AirTran Airways, Inc., a company organized under the laws
of                      (Assignor) and
                    , a company organized under the laws of
                     (Assignee). Capitalized terms used herein without definition will have the same meaning as in the Boeing Purchase
Agreement. 
  
 Assignor and The Boeing Company, a Delaware
corporation (Boeing), are parties to the Boeing Purchase Agreement, providing, among other things, for the sale by Boeing to Assignor of certain aircraft, engines and related equipment, including the Aircraft. 
  
 Assignee wishes to acquire the Aircraft and certain rights and interests
under the Boeing Purchase Agreement and Assignor, on the following terms and conditions, is willing to assign to Assignee certain of Assignor’s rights and interests under the Boeing Purchase Agreement. Assignee is willing to accept such
assignment. 
  
 It is agreed as follows: 
  
 1. For all purposes of this Assignment, the following terms will have the
following meanings: 
  
 Aircraft — one Boeing Model
             aircraft, bearing manufacturer’s serial number             , together with all engines and parts
installed on such aircraft on the Delivery Date. 
  
 Boeing
— Boeing shall include Boeing Sales Corporation (a wholly-owned subsidiary of Boeing), a Guam corporation, and its successors and assigns. 
  
 Boeing Purchase Agreement — Purchase Agreement No.              dated as of
                     between Boeing and Assignor, as amended, but excluding
                    , providing, among other things, for the sale by Boeing to Assignor of the Aircraft, as said agreement may be further
amended to the extent permitted by its terms. The Purchase Agreement incorporated by reference Aircraft General Terms Agreement AGTA/             (AGTA). 
  
 Delivery Date — the date on which the Aircraft is delivered by
Boeing to Assignee pursuant to and subject to the terms and conditions of the Boeing Purchase Agreement and this Assignment. 
  
 2. Assignor does hereby assign to Assignee all of its rights and interests in and to the Boeing Purchase Agreement, as and to the extent that the same
relate to the Aircraft and the purchase and operation thereof, except as and to the extent expressly reserved below, including, without limitation, in such assignment: [TO BE COMPLETED BY THE PARTIES.] 
  

 App. II 
 1 

 SAMPLE 
 Purchase Agreement Assignment 
  
 {EXAMPLES 
  

	 	(a)	the right upon valid tender to purchase the Aircraft pursuant to the Boeing Purchase Agreement subject to the terms and conditions thereof and the right to take title to the
Aircraft and to be named the “Buyer” in the bill of sale for the Aircraft; 

  

	 	(b)	the right to accept delivery of the Aircraft; 

  

	 	(c)	all claims for damages arising as a result of any default under the Boeing Purchase Agreement in respect of the Aircraft; 

  

	 	(d)	all warranty and indemnity provisions contained in the Boeing Purchase Agreement, and all claims arising thereunder, in respect of the Aircraft; and 

 

	 	(e)	any and all rights of Assignor to compel performance of the terms of the Boeing Purchase Agreement in respect of the Aircraft.} 

  
 Reserving exclusively to Assignor, however: 
  
 {EXAMPLES 
  

	 	(i)	all Assignor’s rights and interests in and to the Boeing Purchase Agreement as and to the extent the same relates to aircraft other than the Aircraft, or to any other
matters not directly pertaining to the Aircraft; 

  

	 	(ii)	all Assignor’s rights and interests in or arising out of any advance or other payments or deposits made by Assignor in respect of the Aircraft under the Boeing Purchase
Agreement and any amounts credited or to be credited or paid or to be paid by Boeing in respect of the Aircraft; 

  

	 	(iii)	the right to obtain services, training, information and demonstration and test flights pursuant to the Boeing Purchase Agreement; and 

  

	 	(iv)	the right to maintain plant representatives at Boeing’s plant pursuant to the Boeing Purchase Agreement.} 

  
 Assignee hereby accepts such assignment. 
  
 3. Notwithstanding the foregoing, so long as no event of default or
termination under [specify document] has occurred and is continuing, Assignee hereby authorizes Assignor, to the exclusion of Assignee, to exercise in Assignor’s name all rights and powers of Customer under the Boeing Purchase Agreement in
respect of the Aircraft. 
  

 App. II 
 2 

 SAMPLE 
 Purchase Agreement Assignment 
  
 4. For all purposes of this Assignment, Boeing will not be deemed to have knowledge of or need recognize the occurrence, continuance or the discontinuance of any event of default or termination under [specify document] unless and until
Boeing receives from Assignee written notice thereof, addressed to its Vice President - Contracts, Boeing Commercial Airplane Group at P.O. Box 3707, Seattle, Washington 98124, if by mail, or to 32-9430 Answerback BOEINGREN RNTN, if by telex. Until
such notice has been given, Boeing will be entitled to deal solely and exclusively with Assignor. Thereafter, until Assignee has provided Boeing written notice that any such events no longer continue, Boeing will be entitled to deal solely and
exclusively with Assignee. Boeing may act with acquittance and conclusively rely on any such notice. 
  
 5. It is expressly agreed that, anything herein contained to the contrary notwithstanding: (a) prior to the Delivery Date Assignor will perform its
obligations with respect to the Aircraft to be performed by it on or before such delivery, (b) Assignor will at all times remain liable to Boeing under the Boeing Purchase Agreement to perform all obligations of Customer thereunder to the same
extent as if this Assignment had not been executed, and (c) the exercise by Assignee of any of the assigned rights will not release Assignor from any of its obligations to Boeing under the Boeing Purchase Agreement, except to the extent that such
exercise constitutes performance of such obligations. 
  
 6.
Notwithstanding anything contained in this Assignment to the contrary (but without in any way releasing Assignor from any of its obligations under the Boeing Purchase Agreement), Assignee confirms for the benefit of Boeing that, insofar as the
provisions of the Boeing Purchase Agreement relate to the Aircraft, in exercising any rights under the Boeing Purchase Agreement, or in making any claim with respect to the Aircraft or other things (including, without limitation, Material, training
and services) delivered or to be delivered pursuant to the Boeing Purchase Agreement, the terms and conditions of the Boeing Purchase Agreement, including, without limitation, the DISCLAIMER AND RELEASE and EXCLUSION OF CONSEQUENTIAL AND
OTHER DAMAGES in Article 11 of Part 2 of Exhibit C to the Aircraft General Terms Agreement which was incorporated by reference into the Boeing Purchase Agreement and the insurance provisions in Article 8.2 of the Aircraft General Terms Agreement
which was incorporated by reference into the Boeing Purchase Agreement therein, will apply to and be binding on Assignee to the same extent as if Assignee had been the original “Customer” thereunder. Assignee further agrees, expressly for
the benefit of Boeing, upon the written request of Boeing, Assignee will promptly execute and deliver such further assurances and documents and take such further action as Boeing may reasonably request in order to obtain the full benefits of
Assignee’s agreements in this paragraph. 
  
 7. Nothing
contained herein will subject Boeing to any liability to which it would not otherwise be subject under the Boeing Purchase Agreement or modify in any respect the contract rights of Boeing thereunder, or require Boeing to divest itself of title to or
possession of the Aircraft or other things until delivery thereof and payment therefor as provided therein. 
  

 App. II 
 3 

 SAMPLE 
 Purchase Agreement Assignment 
  
 8. Notwithstanding anything in this Assignment to the contrary, after receipt of notice of any event of default or termination under [specify document], Boeing will continue to owe to Assignor moneys in payment of claims made or obligations
arising before such notice, which moneys may be subject to rights of set-off available to Boeing under applicable law. Similarly, after receipt of notice that such event of default or termination no longer continues, Boeing will continue to owe to
Assignee moneys in payment of claims made or obligations arising before such notice, which moneys may be subject to rights of set-off available to Boeing under applicable law. 
  
 9. Effective at any time after an event of default has occurred, and for so long as such event of default is continuing,
Assignor does hereby constitute Assignee, Assignor’s true and lawful attorney, irrevocably, with full power (in the name of Assignor or otherwise) to ask, require, demand, receive, and give acquittance for any and all moneys and claims for
moneys due and to become due under or arising out of the Boeing Purchase Agreement in respect of the Aircraft, to the extent assigned by this Assignment. 
  
 10. Assignee agrees, expressly for the benefit of Boeing and Assignor that it will not disclose, directly or indirectly, any terms of the Boeing Purchase
Agreement; provided, that Assignee may disclose any such information (a) to its special counsel and public accountants, (b) as required by applicable law to be disclosed or to the extent that Assignee may have received a subpoena or other written
demand under color of legal right for such information, but it will first, as soon as practicable upon receipt of such requirement or demand, furnish an explanation of the basis thereof to Boeing, and will afford Boeing reasonable opportunity, to
obtain a protective order or other reasonably satisfactory assurance of confidential treatment for the information required to be disclosed, and (c) to any bona fide potential purchaser or lessee of the Aircraft. Any disclosure pursuant to (a) and
(c) above will be subject to execution of a confidentiality agreement substantially similar to this paragraph 10. 
  
 11. This Assignment may be executed by the parties in separate counterparts, each of which when so executed and delivered will be an original, but all
such counterparts will together constitute but one and the same instrument. 
  

 App. II 
 4 

 SAMPLE 
 Purchase Agreement Assignment 
  
 12. This Assignment will be governed by, and construed in accordance with, the laws of [                    ]. 
  

	  

	 	 	 	  

	 as Assignor
	 	 	 	 as Assignee

					
	 By
	 	  

	 	 	 	By	 	  

					
	 Name:
	 	 	 	 	 	 Name:
	 	 
					
	 Title:
	 	 	 	 	 	 Title:
	 	 

  
 [If the Assignment is further assigned
by Assignee in connection with a financing, the following language needs to be included.] 
  
 Attest: 
  
 The undersigned, as [Indenture Trustee/Agent for the benefit of the Loan Participants/Mortgagee] and as assignee of, and holder of a security interest in, the estate,
right, and interest of the Assignee in and to the foregoing Purchase Agreement Assignment and the Purchase Agreement pursuant to the terms of a certain [Trust Indenture/Mortgage] dated as of
                    , agrees to the terms of the foregoing Purchase Agreement Assignment and agrees that its rights and remedies under such
[Trust Indenture/Mortgage] shall be subject to the terms and conditions of the foregoing Purchase Agreement Assignment, including, without limitation, paragraph 6. 
  
 [Name of Entity], 
 as Indenture Trustee/Agent 
  

	 By:
	 	  

	 Name:
	 	 
	 Title:
	 	 

  

 App. II 
 5 

 SAMPLE 
 Purchase Agreement Assignment 
  
 CONSENT AND AGREEMENT OF 
 THE BOEING COMPANY 
  

THE BOEING COMPANY, a Delaware corporation (Boeing), hereby acknowledges notice of and consents to the foregoing Purchase Agreement Assignment
(Assignment). Boeing confirms to Assignee that: all representations, warranties, indemnities and agreements of Boeing under the Boeing Purchase Agreement with respect to the Aircraft will, subject to the terms and conditions thereof and of the
Assignment, inure to the benefit of Assignee to the same extent as if Assignee were originally named “Customer” therein. 
  
 This Consent and Agreement will be governed by, and construed in accordance with, the law of the State of Washington, excluding the conflict of laws
principles thereof. 
  
 Dated as of
            , 20    . 
  
 THE BOEING COMPANY 
  

	 By
	 	  

	 Name:
	 	 
	 Title: Attorney-in-Fact

  
 Aircraft Manufacturer’s Serial Number(s)                      
  

 App. II 
 6 

 SAMPLE 
 Post-Delivery Lease Notice 
  
 Boeing Commercial Airplane Group 
 P.O. Box 3707 
 Seattle, Washington 98124-2207 
  
 Attention:    Vice President - Contracts 
                       Mail
Stop 21-34 
  
 Ladies and Gentlemen: 
  
 In connection with the sale by AirTran Airways, Inc. (Seller) to
                     (Purchaser) of the aircraft identified below, reference is made to Purchase Agreement No.
             dated as of             , 20    , between The Boeing Company (Boeing) and
Seller (the Purchase Agreement) under which Seller purchased certain Boeing Model              aircraft, including the aircraft bearing Manufacturer’s Serial No.(s)
                     (the Aircraft). The Purchase Agreement incorporated by reference Aircraft General Terms Agreement AGTA-CQT (AGTA).

  
 Capitalized terms used herein without definition will have the same meaning as
in the Purchase Agreement. 
  
 Seller has sold the Aircraft, including in that
sale the transfer to Purchaser of all remaining rights related to the Aircraft under the Purchase Agreement. To accomplish this transfer of rights, as authorized by the provisions of the Purchase Agreement: 
  
 (1) Purchaser acknowledges it has reviewed the Purchase Agreement and agrees to be bound by
and comply with all applicable terms and conditions of the Purchase Agreement, including, without limitation, the DISCLAIMER AND RELEASE and EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES in Article 11 of Part 2 of Exhibit C to the AGTA
and the insurance provisions in Article 8.2 of the AGTA. Purchaser further agrees upon the written request of Boeing, to promptly execute and deliver such further assurances and documents and take such further action as Boeing may reasonably request
in order to obtain the full benefits of Purchaser’s agreements in this paragraph; and 
  
 (2) Seller will remain responsible for any payments due Boeing as a result of obligations relating to the Aircraft incurred by Seller to Boeing prior to the effective date of this letter. 
  

 App. III 
 1 

 SAMPLE 
 Post-Delivery Lease Notice 
  
 We request
that Boeing acknowledge receipt of this letter and confirm the transfer of rights set forth above by signing the acknowledgment and forwarding one copy of this letter to each of the undersigned. 
  
 Very truly yours, 
  

	 AirTran Airways, Inc.
	 	 	 	 Purchaser

					
	 By
	 	  

	 	 	 	By	 	  

	 Its
	 	  

	 	 	 	 Its
	 	  

	 Dated
	 	  

	 	 	 	 Dated
	 	  

  
 Receipt of the above letter is
acknowledged and transfer of rights under the Purchase Agreement with respect to the Aircraft is confirmed, effective as of this date. 
  
 THE BOEING COMPANY 
  

	 By
	 	  

	 Its
	 	 Attorney-in-Fact

	 Dated
	 	  

  
 Aircraft Manufacturer’s Serial Number                      
  
  

 App. III 
 2 

 SAMPLE 
 Post-Delivery Sale Notice 
  
 Boeing
Commercial Airplane Group 
 P.O. Box 3707 
 Seattle, Washington
98124-2207 
  
 Attention:    Vice President - Contracts

                       Mail Stop 21-34

  
 Ladies and Gentlemen: 
  
 In connection with the lease by AirTran Airways, Inc. (Lessor) to
                     (Lessee) of the aircraft identified below, reference is made to Purchase Agreement No.
             dated as of             , 20    , between The Boeing Company (Boeing) and
Lessor (the Purchase Agreement) under which Lessor purchased certain Boeing Model              aircraft, including the aircraft bearing Manufacturer’s Serial No.(s)
                     (the Aircraft). The Purchase Agreement incorporated by reference Aircraft General Terms Agreement AGTA-CQT (AGTA).

  
 Capitalized terms used herein without definition will have the same meaning as
in the Purchase Agreement. 
  
 Lessor has leased the Aircraft, including in that
lease the transfer to Lessee of all remaining rights related to the Aircraft under the Purchase Agreement. To accomplish this transfer of rights, as authorized by the provisions of the Purchase Agreement: 
  
 (1) Lessor authorizes Lessee to exercise, to the exclusion of Lessor, all rights and powers
of Lessor with respect to the remaining rights related to the Aircraft under the Purchase Agreement. This authorization will continue until Boeing receives written notice from Lessor to the contrary, addressed to Vice President - Contracts, Mail
Stop 21-34, Boeing Commercial Airplane Group, P.O. Box 3707, Seattle, Washington 98124-2207. Until Boeing receives such notice, Boeing is entitled to deal exclusively with Lessee with respect to the Aircraft under the Purchase Agreement. With
respect to the rights and obligations of Lessor under the Purchase Agreement, all actions taken or agreements entered into by Lessee during the period prior to Boeing’s receipt of this notice are final and binding on Lessor. Further, any
payments made by Boeing as a result of claims made by Lessee will be made to the credit of Lessee. 
  
 (2) Lessee accepts the authorization above, acknowledges it has reviewed the Purchase Agreement and agrees to be bound by and comply with all applicable terms and conditions of the Purchase Agreement including,
without limitation, the DISCLAIMER AND RELEASE and EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES in Article 11 of Part 2 of Exhibit C AGTA and the insurance provisions in Article 8.2 of the AGTA. Lessee further agrees, upon the written
request of Boeing, to promptly execute and deliver such further assurances and documents and take such further action as Boeing may reasonably request in order to obtain the full benefits of Lessee’s agreements in this paragraph. 
  

 App. IV 
 1 

 SAMPLE 
 Post-Delivery Sale Notice 
  
 (3) Lessor
will remain responsible for any payments due Boeing as a result of obligations relating to the Aircraft incurred by Lessor to Boeing prior to the effective date of this Notice. 
  
 We request that Boeing acknowledges receipt of this letter and confirm the transfer of rights set forth above by signing the acknowledgment
and forwarding one copy of this letter to each of the undersigned. 
  
 Very truly
yours, 
  

	 AirTran Airways, Inc.
	 	 	 	 Lessee

					
	 By
	 	  

	 	 	 	By	 	  

	 Its
	 	  

	 	 	 	 Its
	 	  

	 Dated
	 	  

	 	 	 	 Dated
	 	  

  
 Receipt of the above letter is
acknowledged and transfer of rights under the Purchase Agreement with respect to the Aircraft is confirmed, effective as of this date. 
  
 THE BOEING COMPANY 
  

	 By
	 	  

	 Its
	 	  

	 Dated
	 	  

  
 Aircraft Manufacturer’s Serial
Number                      
  

 App. IV 
 2 

 SAMPLE 
 Purchaser’s/Lessee’s Agreement 
  
 Boeing Commercial Airplane Group 
 P. O. Box 3707 
 Seattle, Washington 98124-2207 
  

	 Attention
	    	Vice President - Contracts
	 	    	Mail Stop 21-34

  
 Ladies and Gentlemen: 
  
 In connection with the sale/lease by AirTran
Airways, Inc. (Seller/Lessor) to                      (Purchaser/Lessee) of the aircraft identified below, reference is made to the following
documents: 
  
 (i) Purchase Agreement No.
             dated as of             , 20    , between The Boeing Company (Boeing) and
Seller/Lessor (the Purchase Agreement) under which Seller/Lessor purchased certain Boeing Model              aircraft, including the aircraft bearing Manufacturer’s Serial
No.(s)                      (the Aircraft); and 
  
 (ii) Aircraft Sale/Lease Agreement dated as of             , 20    , between
Seller/Lessor and Purchaser/Lessee (the Aircraft Agreement) under which Seller/Lessor is selling/leasing the Aircraft. 
  
 Capitalized terms used herein without definition will have the same meaning as in the Aircraft Agreement. 
  
 1. Seller/Lessor has sold/leased the Aircraft under the Aircraft Agreement, including therein a form of exculpatory clause protecting
Seller/Lessor from liability for loss of or damage to the aircraft, and/or related incidental or consequential damages, including without limitation loss of use, revenue or profit. 
  
 2. Disclaimer and Release; Exclusion of Liabilities 
  
 2.1 In accordance with Seller/Lessor’s obligation under Article 9.5 of AGTA-CQT which was incorporated by reference
into the Purchase Agreement, Purchaser/Lessee hereby agrees that: 
  
 2.2 DISCLAIMER AND RELEASE. IN CONSIDERATION OF THE SALE/LEASE OF THE AIRCRAFT, PURCHASER/LESSEE HEREBY WAIVES, RELEASES AND RENOUNCES ALL WARRANTIES, OBLIGATIONS AND LIABILITIES OF BOEING AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF
PURCHASER/LESSEE AGAINST BOEING, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY 
  

 App. V 
 1 

 SAMPLE 
 Purchaser’s/Lessee’s Agreement 
  
 AIRCRAFT, BOEING PRODUCT, MATERIALS, TRAINING, SERVICES OR OTHER THING PROVIDED UNDER THE AIRCRAFT AGREEMENT, INCLUDING, BUT NOT LIMITED TO: 
  

	 	(A)	ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS; 

  

	 	(B)	ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE; 

  

	 	(C)	ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF BOEING; AND 

  

	 	(D)	ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR DAMAGE TO ANY AIRCRAFT. 

  
 2.3 EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES. BOEING WILL HAVE NO OBLIGATION OR LIABILITY, WHETHER ARISING IN
CONTRACT (INCLUDING WARRANTY), TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF BOEING, OR OTHERWISE, FOR LOSS OF USE, REVENUE OR PROFIT, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY
AIRCRAFT, MATERIALS, TRAINING, SERVICES OR OTHER THING PROVIDED UNDER THE AIRCRAFT AGREEMENT. 
  
 2.4 Definitions. For the purpose of this paragraph 2, “BOEING” or “Boeing” is defined as The Boeing Company, its divisions, subsidiaries, affiliates, the assignees of each, and their
respective directors, officers, employees and agents. 
  

	 AirTran Airways, Inc.
 (Seller/Lessor)
	 	 	 	 Purchaser/Lessee

					
	 By
	 	  

	 	 	 	 By
	 	  

	 Its
	 	  

	 	 	 	 Its
	 	  

	 Dated
	 	  

	 	 	 	 Dated
	 	  

  

 App. V 
 2 

 SAMPLE 
 Owner Appointment of Agent - Warranties 
  
 Boeing Commercial Airplane Group 
 P.O. Box 3707 
 Seattle, Washington 98124-2207 
  

	 Attention:
	    	Vice President - Contracts
	 	    	Mail Stop 21-34

  
 Ladies and Gentlemen: 
  
 1. Reference is made to Purchase Agreement No.
             dated as of                 , 20    , between The
Boeing Company (Boeing) and AirTran Airways, Inc. (Customer) (the Purchase Agreement), under which Customer purchased certain Boeing Model              aircraft including the
aircraft bearing Manufacturer’s Serial No.(s)                      (the Aircraft). The Purchase Agreement incorporated by reference
Aircraft General Terms Agreement AGTA-CQT (AGTA). 
  
 Capitalized terms used
herein without definition will have the same meaning as in the Purchase Agreement. 
  
 To accomplish the appointment of an agent, Customer confirms: 
  
 A.
Customer has appointed                                      as
agent (Agent) to act directly with Boeing with respect to the remaining warranties under the Purchase Agreement and requests Boeing to treat Agent as Customer for the administration of claims with respect to such warranties; provided however,
Customer remains liable to Boeing to perform the obligations of Customer under the Purchase Agreement. 
  
 B. Boeing may continue to deal exclusively with Agent concerning the matters described herein unless and until Boeing receives written notice from Customer to the contrary, addressed to Vice President - Contracts,
Mail Stop 21-34, Boeing Commercial Airplane Group, P.O. Box 3707, Seattle, Washington 98124-2207, U.S.A. With respect to the rights and obligations of Customer under the Purchase Agreement, all actions taken by Agent or agreements entered into by
Agent during the period prior to Boeing’s receipt of such notice are final and binding on Customer. Further, any payments made by Boeing as a result of claims made by Agent will be made to the credit of Agent unless otherwise specified when
each claim is submitted. 
  
 C. Customer will remain responsible for any payments
due Boeing as a result of obligations relating to the Aircraft incurred by Customer to Boeing prior to the effective date of this Notice. 
  

 App. VI 
 1 

 SAMPLE 
 Owner Appointment of Agent - Warranties 
  
 We request that Boeing acknowledge receipt of this letter and confirm the appointment of Agent as stated above by signing the acknowledgment and forwarding one copy of this letter to each of the undersigned. 
  
 Very truly yours, 
  

	 AirTran Airways, Inc.

		
	 By
	 	  

  

 App. VI 
 2 

 SAMPLE 
 Owner Appointment of Agent - Warranties 
  
 AGENT’S AGREEMENT 
  
 Agent accepts the
appointment as stated above, acknowledges it has reviewed the Purchase Agreement and agrees that, in exercising any rights or making any claims thereunder, Agent will be bound by and comply with all applicable terms and conditions of the Purchase
Agreement including, without limitation, the DISCLAIMER AND RELEASE and EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES in Article 11 of Part 2 of Exhibit C to the AGTA. Agent further agrees, upon the written request of Boeing, to
promptly execute and deliver such further assurances and documents and take such further action as Boeing may reasonably request in order to obtain the full benefits of the warranties under the Purchase Agreement. 
  
 Very truly yours, 
  
 Agent 
  

	 By
	 	  

	 Its
	 	  

	 Dated
	 	  

  
 Receipt of the above letter is
acknowledged and the appointment of Agent with respect to the above-described rights under the Purchase Agreement is confirmed, effective as of this date. 
  
 THE BOEING COMPANY 
  

	 By
	 	  

	 Its
	 	  

	 Dated
	 	  

  
 Aircraft Manufacturer’s Serial
Number                      
  
  

 App. VI 
 3 

 SAMPLE 
 Contractor Confidentiality Agreement 
  
 Boeing Commercial Airplane Group 
 P.O. Box 3707 
 Seattle, Washington 98124-2207 
  

	 Attention:
	    	Vice President - Contracts
	 	    	Mail Stop 21-34

  
 Ladies and Gentlemen: 
  
 This Agreement is entered into between
                                        
(Contractor) and AirTran Airways, Inc. (Customer) and will be effective as of the date stated below. 
  
 In connection with Customer’s provision to Contractor of certain Materials, Proprietary Materials and Proprietary Information, reference is made to Purchase Agreement No.
             dated as of                  , 20     between The
Boeing Company (Boeing) and Customer. 
  
 Capitalized terms used herein without
definition will have the same meaning as in the Purchase Agreement. 
  
 Boeing has
agreed to permit Customer to make certain Materials, Proprietary Materials and Proprietary Information relating to Customer’s Boeing Model                 
aircraft, Manufacturer’s Serial Number             , Registration No.
                     (the Aircraft) available to Contractor in connection with Customer’s contract with Contractor (the Contract) to
maintain/repair/modify the Aircraft. As a condition of receiving the Proprietary Materials and Proprietary Information, Contractor agrees as follows: 
  
 1. For purposes of this Agreement: 
  
 “Aircraft Software” means software that is installed and used in the operation of an Aircraft. 
  
 “Materials” are defined as any and all items that are
created by Boeing or a third party, which are provided directly or indirectly from Boeing and serve primarily to contain, convey or embody information. Materials may include either tangible embodiments (for example, documents or drawings), or
intangible embodiments (for example, software and other electronic forms) of information but excludes Aircraft Software. 
  
 “Proprietary Information” means any and all proprietary, confidential and/or trade secret information owned by Boeing or a Third Party
which is contained, conveyed or embodied in Proprietary Materials. 
  
 “Proprietary Materials” means Materials that contain, convey, or embody Proprietary Information. 
  

 App. VII 
 1 

 SAMPLE 
 Contractor Confidentiality Agreement 
  
 “Third Party” means anyone other than Boeing, Customer and Contractor. 
  
 2. Boeing has authorized Customer to grant to Contractor a worldwide, non-exclusive, personal and nontransferable license to use Proprietary Materials and Proprietary
Information, owned by Boeing, internally in connection with performance of the Contract or as may otherwise be authorized by Boeing in writing. Contractor will keep confidential and protect from disclosure to any person, entity or government agency,
including any person or entity affiliated with Contractor, all Proprietary Materials and Proprietary Information. Individual copies of all Materials are provided to Contractor subject to copyrights therein, and all such copyrights are retained by
Boeing or, in some cases, by Third Parties. Contractor is authorized to make copies of Materials (except for Materials bearing the copyright legend of a Third Party) provided, however, Contractor preserves the restrictive legends and proprietary
notices on all copies. All copies of Proprietary Materials will belong to Boeing and be treated as Proprietary Materials under this Agreement. 
  
 3. Contractor specifically agrees not to use Proprietary Materials or Proprietary Information in connection with the manufacture or sale of any part or design. Unless
otherwise agreed with Boeing in writing, Proprietary Materials and Proprietary Information may be used by Contractor only for work on the Aircraft for which such Proprietary Materials have been specified by Boeing. Customer and Contractor recognize
and agree that they are responsible for ascertaining and ensuring that all Materials are appropriate for the use to which they are put. 
  
 4. Contractor will not attempt to gain access to information by reverse engineering, decompiling, or disassembling any portion of any software provided to Contractor
pursuant to this Agreement. 
  
 5. Upon Boeing’s request at any time,
Contractor will promptly return to Boeing (or, at Boeing’s option, destroy) all Proprietary Materials, together with all copies thereof and will certify to Boeing that all such Proprietary Materials and copies have been so returned or
destroyed. 
  
 6. To the extent required by a government regulatory agency having
jurisdiction over Contractor, Customer or the Aircraft, Contractor is authorized to provide Proprietary Materials and disclose Proprietary Information to the agency for the agency’s use in connection with Contractor’s, authorized use of
such Proprietary Materials and/or Proprietary Information in connection with Contractor’s maintenance, repair, or modification of the Aircraft. Contractor agrees to take reasonable steps to prevent such agency from making any distribution or
disclosure, or additional use of the Proprietary Materials and Proprietary Information so provided or disclosed. Contractor further agrees to promptly notify Boeing upon learning of any (i) distribution, disclosure, or additional use by such agency,
(ii) request to such agency for distribution, disclosure, or additional use, or (iii) intention on the part of such agency to distribute, disclose, or make additional use of the Proprietary Materials or Proprietary Information. 
  

 App. VII 
 2 

 SAMPLE 
 Contractor Confidentiality Agreement 
  
 7.
Boeing is a third-party beneficiary under this Agreement, and Boeing may enforce any and all of the provisions of the Agreement directly against Contractor. Contractor hereby submits to the jurisdiction of the Washington state courts and the United
States District Court for the Western District of Washington with regard to any claims Boeing may make under this Agreement. It is agreed that Washington law (excluding Washington’s conflict-of-law principles) governs this Agreement.

  
 8. No disclosure or physical transfer by Boeing or Customer to Contractor, of
any Proprietary Materials or Proprietary Information covered by this Agreement will be construed as granting a license, other than as expressly set forth in this Agreement or any ownership right in any patent, patent application, copyright or
proprietary information. 
  
 9. The provisions of this Agreement will apply
notwithstanding any markings or legends, or the absence thereof, on any Proprietary Materials. 
  
 10. This Agreement is the entire agreement of the parties regarding the ownership and treatment of Proprietary Materials and Proprietary Information, and no modification of this Agreement will be effective as against
Boeing unless in writing signed by authorized representatives of Contractor, Customer and Boeing. 
  
 11. Failure by either party to enforce any of the provisions of this Agreement will not be construed as a waiver of such provisions. If any of the provision of this Agreement is held unlawful or otherwise ineffective
by a court of competent jurisdiction, the remainder of the Agreement will remain in full force. 
  
 ACCEPTED AND AGREED TO this 
  
 Date:                     ,
20     
  

	 AirTran Airways, Inc.
	 	 	 	 Contractor

					
	 By
	 	  

	 	 	 	 By
	 	  

	 Its
	 	  

	 	 	 	 Its
	 	  

  

 App. VII 
 3

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