Document:

Exhibit 10.8.4

 

Internet Dedicated Service

Service Order Form

 

*** Confidential Information has been omitted
and filed separately with the Securities and Exchange Commission.

 

Internet Dedicated Service Agreement And
Service Order Form

 

This Internet Dedicated Service
Agreement (“Agreement”) is comprised of the Initial Service Order Form and
Pricing Schedule, the Service Description, the General Terms and Conditions,
and any other exhibits, schedules, and appendices incorporated herein by
reference, plus any subsequent Service Order Form(s) submitted by
Customer(1).  This Agreement will be
effective upon execution by both parties (the “Effective Date”).  The “Term” of this Agreement shall begin on
the Effective Date and end with the last expiring or terminating Service Term
(defined below) selected under any Service Order Form. Acceptance of this
Agreement by UUNET is subject to Customer meeting UUNET’s standard credit terms
and conditions, which may be based on commercially available credit reviews and
to which Customer hereby consents.

 

	
  MCI WORLDCOM
  Network Services, Inc. d/b/a UUNET

  (“UUNET”)

  	
   

  	
  Please print
  or type Customer’s full legal name and address:

  
	
  6929 North
  Lakewood

  	
   

  	
  Customer:

  	
    Eschelon
  Telecom, Inc.

  
	
  Tulsa, OK
  74117

  	
   

  	
  Address:

  	
    730
  2nd Ave S, Suite 1200

  
	
   

  	
   

  	
   

  	
    Minneapolis,
  MN 55402

  
	
  By:

  	
    /s/
  Tom Bush

  	
   

  	
  By:

  	
    /s/
  Steven Kolar

  
	
  Name:

  	
    Tom
  Bush

  	
   

  	
  Name:

  	
    Steven
  Kolar

  
	
  Title:

  	
    Director

  	
   

  	
  Title:

  	
    Sr.
  Director Network Operations & Eng IP Services

  
	
  Date:

  	
    6/12/03

  	
   

  	
  Date:

  	
    6/11/2003

  
										

 

SERVICE
ORDER TYPE:  o
New  o
Renewal  XX Pricing Change  o Tier
Up/Down  o
Service Up/Down  o
Burstable Down  o
Reterm

Section 1

Initial Service Order Form And Pricing Schedule

 

Internet Dedicated Service

 

	
   

  	
   

  	
  Monthly

  	
   

  	
  o 12 Mbps port

  	
   

  	
  ***

  	
   

  
	
  128 Kbps/768 Kbps/DS1

  	
   

  	
  Fee

  	
   

  	
  o 15 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 0-128 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 18 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 128.01-256 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 21 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 256.01-384 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 24 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 384.01-512 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 27 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o Over 512 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 30 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o Tiered 768 Kbps

  	
   

  	
  ***

  	
   

  	
  o 33 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o Price-Protected DS1

  	
   

  	
  ***

  	
   

  	
  o 36 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o Shadow DS1

  	
   

  	
  ***

  	
   

  	
  o 39 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  o 45 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
  o Shadow DS3**

  	
   

  	
  ***

  	
   

  
	
  Double/Diverse DS1

  	
   

  	
  Fee

  	
   

  	
   

  	
   

  	
  Monthly

  	
   

  
	
  o Diverse DS1

  	
   

  	
  ***

  	
   

  	
  Burstable
  DS3

  	
   

  	
  Fee

  	
   

  
	
  o Double DS1

  	
   

  	
  ***

  	
   

  	
  o 0-3 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  o 3.01-6 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  o 6.01-7.5 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
  o 7.51-9 Mbps port

  	
   

  	
  ***

  	
   

  
	
  NxDs1 MLFR

  	
   

  	
  Fee

  	
   

  	
  o 9.01-10.5 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 2x DS1

  	
   

  	
  ***

  	
   

  	
  o 10.51-12 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 3x DS1

  	
   

  	
  ***

  	
   

  	
  o 12.01-13.5 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 4x DS1

  	
   

  	
  ***

  	
   

  	
  o 13.51-15 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 5x DS1

  	
   

  	
  ***

  	
   

  	
  o 15.01-16.5 Mbps port

  	
   

  	
  ***

  	
   

  

 

(1) Customer may sign this Agreement (and Subsequent
orders under this Agreement) by emailing it to UUNET, in accordance with
UUNET’s instructions and the Electronic Signatures in Global and National Commerce
Act, as it may be amended from time-to-time (the “E-Sign Act”),
without Customer’s manual signature. Customer agrees that the Service provided
hereunder may not be used primarily for personal, family, or household
purposes.

 

1

 

	
  o 6x DS1

  	
   

  	
  ***

  	
   

  	
  o 16.51-18 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 7x DS1

  	
   

  	
  ***

  	
   

  	
  o 18.01-19.5 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 8x DS1

  	
   

  	
  ***

  	
   

  	
  o 19.51-21 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
  o 21.01-45 Mbps port

  	
   

  	
  ***

  	
   

  
	
  DS3 Tiered-

  	
   

  	
  Fee

  	
   

  	
  o Shadow DS3**

  	
   

  	
  ***

  	
   

  
	
  o 3 Mbps port

  	
   

  	
  ***

  	
   

  	
   

  	
   

  	
  Monthly

  	
   

  
	
  o 6 Mbps port

  	
   

  	
  ***

  	
   

  	
  Price-Protected
  DS3

  	
   

  	
  Fee

  	
   

  
	
  o 9 Mbps port

  	
   

  	
  ***

  	
   

  	
  o Price-Protected DS3-45 Mbps

  	
   

  	
  ***

  	
   

  

 

	
   

  	
   

  	
  Monthly

  	
   

  	
   

  	
   

  	
  Fee

  	
   

  
	
  Double/Diverse DS3

  	
   

  	
  Fee

  	
   

  	
  o 150 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o Diverse DS3

  	
   

  	
  ***

  	
   

  	
  o 160 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o Double DS3

  	
   

  	
  ***

  	
   

  	
  o 180 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
  o 200 Mbps port

  	
   

  	
  ***

  	
   

  
	
  OC3 Tiered

  	
   

  	
  Fee

  	
   

  	
  o 250 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 60 Mbps port

  	
   

  	
  ***

  	
   

  	
  o 300 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 70 Mbps port

  	
   

  	
  ***

  	
   

  	
  o 350 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 80 Mbps port

  	
   

  	
  ***

  	
   

  	
  o 622 Mbps port

  	
   

  	
  ***

  	
   

  
	
  o 90 Mbps port

  	
   

  	
  ***

  	
   

  	
  o Shadow OC12**

  	
   

  	
  ***

  	
   

  
	
  o 100 Mbps port

  	
   

  	
  ***

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  o 155 Mbps port

  	
   

  	
  ***

  	
   

  	
   

  	
   

  	
  Monthly

  	
   

  
	
  o Shadow OC3**

  	
   

  	
  ***

  	
   

  	
  OC12
  Burstable

  	
   

  	
  Fee

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  o 0-150 Mbps

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
  o 150.01-200 Mbps

  	
   

  	
  ***

  	
   

  
	
  OC3 Burstable

  	
   

  	
  Fee

  	
   

  	
  o 200.01-250 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 0-45 Mbps

  	
   

  	
  ***

  	
   

  	
  o 250.01-300 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 45.01-60 Mbps

  	
   

  	
  ***

  	
   

  	
  o 300.01-350 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 60.01-70 Mbps

  	
   

  	
  ***

  	
   

  	
  o 350.01-400 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 70.01-80 Mbps

  	
   

  	
  ***

  	
   

  	
  o 400.01-450 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 80.01-90 Mbps

  	
   

  	
  ***

  	
   

  	
  o 450.01-500 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 90.01-100 Mbps

  	
   

  	
  ***

  	
   

  	
  o 500.01-550 Mbps

  	
   

  	
  ***

  	
   

  
	
  o 100.01-155 Mbps

  	
   

  	
  ***

  	
   

  	
  o 550.01-622 Mbps

  	
   

  	
  ***

  	
   

  
	
  o Shadow OC3**

  	
   

  	
  ***

  	
   

  	
  o Shadow OC12**

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
   

  	
   

  	
  Monthly

  	
   

  
	
  Price-Protected OC3

  	
   

  	
  Fee

  	
   

  	
  Price-Protected
  OC12

  	
   

  	
  Fee

  	
   

  
	
  o Price-Protected OC3

  	
   

  	
  ***

  	
   

  	
  o Price-Protected OC12

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Monthly

  	
   

  	
   

  	
   

  	
  Monthly

  	
   

  
	
  Double/Diverse OC3

  	
   

  	
  Fee

  	
   

  	
  Double/Diverse
  OC12

  	
   

  	
  Fee

  	
   

  
	
  o Diverse OC3

  	
   

  	
  ***

  	
   

  	
  o Diverse OC12

  	
   

  	
  ***

  	
   

  
	
  o Double OC3

  	
   

  	
  ***

  	
   

  	
  o Double OC12

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  OC12 Tiered

  	
   

  	
  Monthly

  	
   

  	
   

  	
   

  	
   

  	
   

  

 

“Shadow Service” is only
available with an equivalent primary Service (e.g. Shadow OC3 is available only
with OC3 Service).

 

Discount to be
applied to the Monthly Fee for Dedicated Internet Service Only

 

	
  Monthly
  Recurring Revenue

  	
   

  	
  Service
  Order

  Term

  	
   

  
	
   

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  
	
  $0 - $19,999

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  
	
  $20,000 - $39,999

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  
	
  $40,000 - $54,999

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  
	
  $55,000 - $74,999

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  
	
  $75,000 - $99,999

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  
	
  $100,000 +

  	
   

  	
  ***

  	
   

  	
  ***

  	
   

  

 

Miscellaneous
Ancillary Fees (One-Time)

 

	
  Administrative Charges

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Date Change

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
	
  Expedite Charge

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  

 

2

 

	

  
  Domain Name
  Registration

  	
   

  	
   

  	
   

  	
   

  	
   

  	 

	
  Installation Changes

  	
   

  	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  After Hours Up-Charge

  	
   

  	
   

  	
   

  	
   

  	
   

  	 

	
   

  	
  DS1

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  0-1.5M

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  Price Protected

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  Double

  	
   

  	
  Diverse

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  Shadow

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  NxDS1

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  DS3

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  Double

  	
   

  	
  Diverse

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  Shadow

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  OC3

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  Double

  	
   

  	
  Diverse

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  Shadow

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  OC12

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  Double

  	
   

  	
  Diverse

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  Shadow

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  OC48

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
  Double

  	
   

  	
  Diverse

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
   

  	
   

  	
   

  	
  Shadow

  	
   

  	
   

  	
   

  	
  ***

  	
   

  	 

	
  Cancellation Charges

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  Pre
  Engineering

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  Post
  Engineering

  	
   

  	
  ***

  	
   

  
	
  DS1 Local Access Connection

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
	
  DS3 Local Access Connection

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
	
  OC Local Access Connection

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
	
  Reconfiguration/Reterm/Service

  	
   

  	
   

  	
   

  	
  Up/Down

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  DS1

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  DS3

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
  OC service

  	
   

  	
   

  	
   

  	
  ***

  	
   

  
															

 

CUSTOMER ORDER DETAIL

 

	
  Description

  	
   

  	
  Monthly
  Fee

  	
   

  	
  Discount
  or Charge Explanation

  	
   

  	
  Total
  Charge

  	
   

  
	
  Port

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Local Access

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  Total

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Description

  	
   

  	
  One-Time Fee

  	
   

  	
  Discount or Charge Explanation

  	
   

  	
  Total Charge

  	
   

  
	
  Port

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Local Access

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  Total

  	
   

  	
   

  	
   

  

 

CUSTOM-ORDERED
EQUIPMENT

(Equipment is available for purchase only with UUNET Internet Dedicated
Service)

 

	
  Manufacturer

  	
   

  	
  Model #

  	
   

  	
  Description

  	
   

  	
  Price

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  Total

  	
   

  	
   

  	
   

  

 

Service Term
Commitment – The time period during which UUNET shall
provide an Internet Dedicated Service ordered hereunder is the “Service Term”
which commences upon the Service Activation Date (define below). By its
execution of the Agreement or a subsequent Service Order Form, Customer Service
is committed to a minimum one-year Service Term for the Internet
Dedicated Service selected unless one of the following options in chosen:

 

o 2
Years          o
3 Years

 

3

 

1. Service Activation Date. The “Service Activation Date” for an
Internet Dedicated Service ordered hereunder will be the date the Service is
available to route IP packets at Customer’s site.

 

2. Pricing. Prices above are for
Service in the contiguous United States, and do not include any extended wiring
to or at Customer premises, equipment costs, or network application fees.

 

3. Telco Access Charges. Telco line
access (“local Loop”) circuit charges are separately priced and may be found in
the Access portion of UUNET’s Service Publication and Price Guide (the
“Guide”). If Customer orders its own local loop circuits, UUNET’s Network
Connection Fee – also set forth in the Guide – shall apply.

 

4. Installation. Installation may be
scheduled between the hours of 8AM and 7PM ET Monday through Friday (excluding
holidays). If Customer requires installation outside of these hours, UUNET will
charge an additional *** fee.

 

5. Expedited Service Fee. If selected in the Service Order Form,
UUNET will request expedited service from the telco. Customer shall pay an
expedited service fee of *** per circuit for all expedited telco provisioning.

 

6. Automatic Renewal. The Service Term of each Service Order
Form will automatically renew for consecutive one-month Service Terms at the
prices applicable in the previous Service Term unless either party had
delivered written notice of its intent to terminate the applicable Service at
least sixty (60) days prior to the end of the applicable Service Term.

 

4Exhibit 10.8.5

 

	
   

  	
  INTERNET DEDICATED SERVICE

  
	
  SERVICE ORDER FORM

  

 

 

*** Confidential Information has been omitted
and filed separately with the Securities and Exchange Commission.

 

INTERNET DEDICATED
SERVICE AGREEMENT AND SERVICE ORDER FORM

 

This Internet Dedicated Service
Agreement (“Agreement”) is comprised of the Initial Service Order Form and
Pricing Schedule, the Service Description, the General Terms and Conditions,
and any other exhibits, schedules, and appendices incorporated herein by
reference, plus any subsequent Service Order Form(s) submitted by
Customer(1).  This Agreement will be
effective upon execution by both parties (the “Effective Date”).  The “Term” of this Agreement shall begin on
the Effective Date and end with the last expiring or terminating Service Term
(defined below) selected under any Service Order Form. Acceptance of this
Agreement by UUNET is subject to Customer meeting UUNET’s standard credit terms
and conditions, which may be based on commercially available credit reviews and
to which Customer hereby consents.

 

 

	
  MCI WORLDCOM
  Network Services, Inc. d/b/a UUNET

  (“UUNET”)

  	
   

  	
  Please print
  or type Customer’s full legal name and address:

  
	
  6929 North
  Lakewood

  	
   

  	
  Customer:

  	
  Eschelon Telecom, Inc.

  
	
  Tulsa, OK
  74117

  	
   

  	
  Address:

  	
  730 Second Ave South, Minneapolis MN 55402

  
	
   

  	
   

  	
   

  
	
  By:

  	
  /s/ Carol M. Will

  	
   

  	
  By:

  	
  /s/ Steve Kolar

  
	
  Name:

  	
  Carol M. Will

  	
   

  	
  Name:

  	
  Steve Kolar

  
	
  Title:

  	
  Acting VP

  	
   

  	
  Title:

  	
  Sr. Director Network Ops & Eng IP
  Services

  
	
  Date:

  	
  January 23, 2004

  	
   

  	
  Date:

  	
  1/23/2004

  
										

 

 

SERVICE ORDER TYPE:  o
New  o
Renewal  XX Pricing Change  o Tier
Up/Down  o
Service Up/Down  o
Burstable Down  o
Reterm

 

SECTION 1

INITIAL SERVICE ORDER
FORM AND PRICING SCHEDULE

 

INTERNET DEDICATED
SERVICE

 

	
  128 Kbps/768 Kbps/DS1

  	
   

  	
  Monthly

  Fee

  	
   

  	
  o 12 Mbps port

  	
   

  	
  ***

  
	
   

  	
  o 15 Mbps port

  	
   

  	
  ***

  
	
  o 0-128 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 18 Mbps port

  	
   

  	
  ***

  
	
  o 128.01-256 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 21 Mbps port

  	
   

  	
  ***

  
	
  o 256.01-384 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 24 Mbps port

  	
   

  	
  ***

  
	
  o 384.01-512 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 27 Mbps port

  	
   

  	
  ***

  
	
  o Over 512 Kbps Burstable DS1

  	
   

  	
  ***

  	
   

  	
  o 30 Mbps port

  	
   

  	
  ***

  
	
  o Tiered 768 Kbps

  	
   

  	
  ***

  	
   

  	
  o 33 Mbps port

  	
   

  	
  ***

  
	
  o Price-Protected DS1

  	
   

  	
  ***

  	
   

  	
  o 36 Mbps port

  	
   

  	
  ***

  
	
  o Shadow DS1

  	
   

  	
  ***

  	
   

  	
  o 39 Mbps port

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
  o 45 Mbps port

  	
   

  	
  ***

  
	
  Double/Diverse DS1

  	
   

  	
  Monthly

  Fee

  	
   

  	
  o Shadow DS3**

  	
   

  	
  ***

  
	
   

  	
  Burstable DS3

  	
   

  	
  Monthly

  Fee

  
	
  o Diverse DS1

  	
   

  	
  ***

  	
   

  
	
  o Double DS1

  	
   

  	
  ***

  	
   

  	
  o 0-3 Mbps port

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
  o 3.01-6 Mbps port

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
  o 6.01-7.5 Mbps port

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
  o 7.51-9 Mbps port

  	
   

  	
  ***

  
	
  NxDs1 MLFR

  	
   

  	
  Monthly

  Fee

  	
   

  	
  o 9.01-10.5 Mbps port

  	
   

  	
  ***

  
	
   

  	
  o 10.51-12 Mbps port

  	
   

  	
  ***

  
	
  o  2x DS1

  	
   

  	
  ***

  	
   

  	
  o 12.01-13.5 Mbps port

  	
   

  	
  ***

  
	
  o 3x DS1

  	
   

  	
  ***

  	
   

  	
  o 13.51-15 Mbps port

  	
   

  	
  ***

  
	
  o  4x DS1

  	
   

  	
  ***

  	
   

  	
  o 15.01-16.5 Mbps port

  	
   

  	
  ***

  
	
  o 5x DS1

  	
   

  	
  ***

  	
   

  	
   

  	
   

  	
   

  

 

(1) Customer may sign this
Agreement (and Subsequent orders under this Agreement) by emailing it to UUNET,
in accordance with UUNET’s instructions and the Electronic Signatures in Global and
National Commerce Act, as it may be amended from time-to-time (the
“E-Sign Act”), without Customer’s manual signature. Customer agrees that the
Service provided hereunder may not be used primarily for personal, family, or
household purposes.

 

 

	
  o 6x DS1

  	
   

  	
  ***

  	
   

  	
  o 16.51-18 Mbps port

  	
   

  	
  ***

  
	
  o 7x DS1

  	
   

  	
  ***

  	
   

  	
  o 18.01-19.5 Mbps port

  	
   

  	
  ***

  
	
  o 8x DS1

  	
   

  	
  ***

  	
   

  	
  o 19.51-21 Mbps port

  	
   

  	
  ***

  
	
  DS3 Tiered

  	
   

  	
  Monthly

  Fee

  	
   

  	
  o 21.01-45 Mbps port

  	
   

  	
  ***

  
	
  o Shadow DS3**

  	
   

  	
  ***

  
	
  o 3 Mbps port

  	
   

  	
  ***

  	
   

  	
   

  	
   

  	
   

  
	
  o 6 Mbps port

  	
   

  	
  ***

  	
   

  	
  Price-Protected DS3

  	
   

  	
  Monthly

  Fee

  
	
  o 9 Mbps port

  	
   

  	
  ***

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  o Price-Protected DS3-45 Mbps

  	
   

  	
  ***

  

 

	
  Double/Diverse DS3

  	
   

  	
  Monthly

  Fee

  	
   

  	
   

  	
   

  	
  Fee

  
	
   

  	
  o 150 Mbps port

  	
   

  	
  ***

  
	
  o Diverse DS3

  	
   

  	
  ***

  	
   

  	
  o 160 Mbps port

  	
   

  	
  ***

  
	
  o Double DS3

  	
   

  	
  ***

  	
   

  	
  o 180 Mbps port

  	
   

  	
  ***

  
	
  OC3 Tiered

  	
   

  	
  Monthly

  Fee

  	
   

  	
  o 200 Mbps port

  	
   

  	
  ***

  
	
   

  	
  o 250 Mbps port

  	
   

  	
  ***

  
	
  o 60 Mbps port

  	
   

  	
  ***

  	
   

  	
  o 300 Mbps port

  	
   

  	
  ***

  
	
  o 70 Mbps port

  	
   

  	
  ***

  	
   

  	
  o 350 Mbps port

  	
   

  	
  ***

  
	
  o 80 Mbps port

  	
   

  	
  ***

  	
   

  	
  o 622 Mbps port

  	
   

  	
  ***

  
	
  o 90 Mbps port

  	
   

  	
  ***

  	
   

  	
  o Shadow OC12**

  	
   

  	
  ***

  
	
  o 100 Mbps port

  	
   

  	
  ***

  	
   

  	
  OC12 Burstable

  	
   

  	
  Monthly

  Fee

  
	
  o 155 Mbps port

  	
   

  	
  ***

  	
   

  	
   

  
	
  o Shadow OC3**

  	
   

  	
  ***

  	
   

  	
  o 0-150 Mbps

  	
   

  	
  ***

  
	
  OC3 Burstable

  	
   

  	
  Monthly

  Fee

  	
   

  	
  o 150.01-200 Mbps

  	
   

  	
  ***

  
	
   

  	
  o 200.01-250 Mbps

  	
   

  	
  ***

  
	
  o 0-45 Mbps

  	
   

  	
  ***

  	
   

  	
  o 250.01-300 Mbps

  	
   

  	
  ***

  
	
  o 45.01-60 Mbps

  	
   

  	
  ***

  	
   

  	
  o 300.01-350 Mbps

  	
   

  	
  ***

  
	
  o 60.01-70 Mbps

  	
   

  	
  ***

  	
   

  	
  o 350.01-400 Mbps

  	
   

  	
  ***

  
	
  o 70.01-80 Mbps

  	
   

  	
  ***

  	
   

  	
  o 400.01-450 Mbps

  	
   

  	
  ***

  
	
  o 80.01-90 Mbps

  	
   

  	
  ***

  	
   

  	
  o 450.01-500 Mbps

  	
   

  	
  ***

  
	
  o 90.01-100 Mbps

  	
   

  	
  ***

  	
   

  	
  o 500.01-550 Mbps

  	
   

  	
  ***

  
	
  o 100.01-155 Mbps

  	
   

  	
  ***

  	
   

  	
  o 550.01-622 Mbps

  	
   

  	
  ***

  
	
  o Shadow OC3**

  	
   

  	
  ***

  	
   

  	
  o Shadow OC12**

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Price-Protected OC3

  	
   

  	
  Monthly

  Fee

  	
   

  	
  Price-Protected OC12

  	
   

  	
  Monthly

  Fee

  
	
   

  	
   

  	
   

  
	
  o Price-Protected OC3

  	
   

  	
  ***

  	
   

  	
  o Price-Protected OC12

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Double/Diverse OC3

  	
   

  	
  Monthly

  Fee

  	
   

  	
  Double/Diverse OC12

  	
   

  	
  Monthly

  Fee

  
	
   

  	
   

  	
   

  
	
  o Diverse OC3

  	
   

  	
  ***

  	
   

  	
  o Diverse OC12

  	
   

  	
  ***

  
	
  o Double OC3

  	
   

  	
  ***

  	
   

  	
  o Double OC12

  	
   

  	
  ***

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  OC12 Tiered

  	
   

  	
  Monthly

  	
   

  	
   

  	
   

  	
   

  

 

**Shadow
Service is only available with an equivalent primary Service (e.g. Shadow
OC3 is available only with OC3 Service).

 

Miscellaneous
Ancillary Fees (One-Time)

 

	
  Administrative
  Charges

  	
   

  
	
  Date Change

  	
   

  	
   

  	
  ***

  
	
  Expedite
  Charge

  	
   

  	
   

  	
  ***

  
	
  Domain Name
  Registration

  	
   

  	
  ***

  
	
  Installation
  Changes

  	
   

  	
  ***

  
	
   

  	
  After Hours
  Up-Charge

  	
  ***

  
	
   

  	
  DS1

  	
   

  	
   

  	
  ***

  
	
   

  	
   

  	
  0-1.5M

  	
   

  	
  ***

  
	
   

  	
   

  	
  Price
  Protected

  	
  ***

  
	
   

  	
  Double

  	
  Diverse

  	
   

  	
  ***

  
	
   

  	
   

  	
  Shadow

  	
   

  	
  ***

  
	
   

  	
  NxDS1

  	
   

  	
   

  	
  ***

  
	
   

  	
  DS3

  	
   

  	
   

  	
  ***

  
	
   

  	
  Double

  	
  Diverse

  	
   

  	
  ***

  
	
   

  	
   

  	
  Shadow

  	
   

  	
  ***

  
	
   

  	
  OC3

  	
   

  	
   

  	
  ***

  
	
   

  	
  Double 

  	
  Diverse

  	
   

  	
  ***

  

 

2

 

	
   

  	
   

  	
  Shadow

  	
   

  	
   

  
	
   

  	
  OC12

  	
   

  	
   

  	
  ***

  
	
   

  	
  Double

  	
  Diverse

  	
   

  	
  ***

  
	
   

  	
   

  	
  Shadow

  	
   

  	
  ***

  
	
   

  	
  OC48

  	
   

  	
   

  	
  ***

  
	
   

  	
  Double

  	
  Diverse

  	
   

  	
  ***

  
	
   

  	
   

  	
  Shadow

  	
   

  	
  ***

  
	
  Cancellation
  Charges

  	
   

  	
   

  
	
   

  	
   

  	
  Pre
  Engineering

  	
  ***

  
	
   

  	
   

  	
  Post
  Engineering

  	
  ***

  
	
  DS1 Local
  Access Connection

  	
  ***

  
	
  DS3 Local
  Access Connection

  	
  ***

  
	
  OC Local
  Access Connection

  	
  ***

  
	
  Reconfiguration/Reterm/Service

  	
  Up/Down

  	
   

  
	
   

  	
   

  	
  DS1

  	
   

  	
  ***

  
	
   

  	
   

  	
  DS3

  	
   

  	
  ***

  
	
   

  	
  OC service

  	
  ***

  

 

 

CUSTOMER ORDER DETAIL

 

	
  Description

  	
   

  	
  Monthly
  Fee

  	
   

  	
  Discount
  or Charge Explanation

  	
   

  	
  Total
  Charge

  
	
  Port

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Local Access

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  Total

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Description

  	
   

  	
  One-Time
  Fee

  	
   

  	
  Discount
  or Charge Explanation

  	
   

  	
  Total
  Charge

  
	
  Port 

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  Local Access

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  Total

  	
   

  	
   

  

 

	
  CUSTOM-ORDERED EQUIPMENT

  
	
  (Equipment is available for purchase only with UUNET Internet
  Dedicated Service)

  

 

	
  Manufacturer

  	
   

  	
  Model #

  	
   

  	
  Description

  	
   

  	
  Price

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
  Total

  	
   

  	
   

  

 

Service Term
Commitment – The time period during which UUNET shall
provide an Internet Dedicated Service ordered hereunder is the “Service Term”
which commences upon the Service Activation Date (define below). By its execution
of the Agreement or a subsequent Service Order Form, Customer Service is
committed to a *** Service Term for the Internet Dedicated Service selected
unless one of the following options in chosen:

 

***

 

1. Service Activation Date. The “Service Activation Date” for an
Internet Dedicated Service ordered hereunder will be the data the Service is
available to route IP packets at Customer’s site.

 

2. Pricing. Prices above are for Service in the contiguous
United States, and do not include any extended wiring to or at Customer
premises, equipment costs, or network application fees.

 

3. Telco Access Charges. Telco line access (“local loop”)
circuit charges are separately priced and may be found in the Access portion of
UUNET’s Service Publication and Price Guide (the “Guide”). If Customer orders
its own local loop circuits, UUNET’s Network Connection Fee – also set forth in
the Guide – shall apply.

 

4. Installation. Installation may be scheduled between the hours
of 8AM and 7PM ET Monday through Friday (excluding holidays). If Customer
requires installation outside of these hours, UUNET will charge an additional
*** fee.

 

5. Expedited Service Fee. If selected in the Service Order Form,
UUNET will request expedited service from the telco. Customer shall pay an expedited
service fee of *** per circuit for all expedited telco provisioning.

 

6. Automatic Renewal. The Service Term of each Service Order
Form will automatically renew for consecutive one-month Service Terms at the
prices applicable in the previous Service Term unless either party had
delivered written notice of its intent to terminate the applicable Service at
least sixty (60) days prior to the end of the applicable Service Term.

 

7. Early Termination Charges. If Customer terminates an Internet
Dedicated Service, or any portion thereof, during a Service Term, except for
Termination for Cause as provided in the General Terms and Conditions, such
termination shall not be effective until sixty (60) days after UUNET receives
written notice of termination (the “Termination Date”); and Customer will pay,
within thirty (30) days after such Termination Effective Date: (a) all accrued
but unpaid charges for the Service incurred through the Termination effective
Date, plus (b) an amount equal to the total of the Monthly Fees for the Service

 

3

 

remaining in the first year of the Service Term, if any, plus (c) an
amount equal to seventy-five percent (75%) of the Monthly Fees for the balance
of the committed Service

 

Term after the
first year of the Service Term, if applicable, plus (d) all fees or early
termination penalties (if any) Imposed by the telco line provider; plus (e) a
pro rata portion of any and all credits received by Customer, provided that, in
no event shall Customer’s total termination liability exceed the full contract
value of the terminated Service. Customer shall provide notification of its
termination of the Service by sending such notification to
ashburn-cancel@mci.com as well as complying with the Notice requirements set
forth in Section 15 in the General Terms and Conditions.

 

NO UUNET SALES
REPRESENTATIVE HAS THE AUTHORITY TO MODIFY THE PRINTED PORTIONS OF THIS SERVICE
ORDER FORM

 

4

 

SECTION 2

 

SERVICE DESCRIPTION

 

1.       General Description of Internet Dedicated Services.  UUNET’s Internet Dedicated products provide
high-speed, full-time, dedicated Internet access. UUNET will provide access to
a router at a UUNET network hub near Customer’s site. UUNET may interrupt the
access for (i) scheduled maintenance (usually scheduled during off-hours at the
UUNEt hub, such as Tuesdays and Wednesdays between 3:00 AM and 6:00 AM local
time), (ii) emergency maintenance, or (iii) emergency maintenance or as
otherwise set forth in the Agreement. Customer is responsible for the operation
of its LAN/WAN. Internet Dedicated Service (the “Service”) is comprised of the
following features:

 

1.1.           Dedicated
access to the UUNET network at the speed selected using the Internet Protocol
(“IP”). UUNET’s IP Network (hereinafter referred to as the “UUNET Network” or
the “Network”) consists of the points of presence, network hubs, and host
computers utilized to provide an Internet service.

 

1.2.           Provision
of 7x24 hour port connection monitoring.

 

1.3.           Provision
of static or dynamic routing.

 

1.4.           Provision
of 7x24 hour Customer support.

 

1.5.           Back-up
E-mail “store and forward” service, using Simple Mail Transfer Protocol
(“SMTP”). Customer is responsible for providing a main mail host that will send
and receive SMTP mail using the Domain name Service (“DNS”) Mail Exchange
records.

 

1.6.           Assignment
of a suitable number of IP addresses to be used in conjunction with the Service
at Customer’s request and in accordance with UUNET’s then-current applicable
assignment guidelines

 

1.7.           Weekly
E-mail (monthly for Dedicated Ethernet) containing traffic statistics for the
connection provided hereunder, sent to Customer’s nominated administrative
contact person (as detailed on the Internet Order Form (“IOF”)).

 

1.8.           Telco
line access circuit Start-up Fees and Monthly Fees are additional. UUNET will
order all telco lines, unless Customer requests (and UUNET approves) Customer
ordering its telco lines.

 

2.       Description of Specific UUNET Internet Dedicated
Services

 

2.1.           Price-Protected
Service.  With Price-Protected
Service, Customer receives access to the UUNET Netwok at the full bandwidth of
the selected Service (DS1, DS3, OC3, full Gigabit Ethernet access for GigE,
etc.) for a fixed monthly fee, subject to Customer’s subscription to a minimum
one-year commitment.

 

2.2.           NxDS1
Multilink Frame Relay (MLFR) Service 
With NxDS1 MLFR Service, Customer receives access to the UUNET Network
at any time at the full bandwidth of the selected Service multiplied by the
number of circuits ordered (i.e., 3 Mbps for 2xDS1, 4.5 Mbps for
3xDS1, 6 Mbps for 4xDS1, 7.5 Mbps for 5xDS1, 9 Mbps for 6xDS1, 10.5 Mbps for
7xDS1, and 12 Mbps for 8xDS1).

 

2.3.           Double/Diverse
Service  Double and Diverse Services
both provide two circuits of equivalent bandwidth (2 X DS1, 2 X DS3, 2 Gigabit
circuits for GigE, etc.) to the UUNET Network for a fixed monthly fee, with
Double Service terminating both circuits at the same network hub, and Diverse
Service terminating each circuit into different network hubs. Double Service
emphasizes increased bandwidth; Diverse Service offers more redundancy.

 

2.4.           Tiered
Service  With Tiered Service,
Customer receives access to the UUNET Network capped at the number of Mbps for
the selected tier. Customer shall provide not less than sixty (60) days’ prior
written notice before downgrading Service to a lower tier.

 

2.5.           Shadow
Service  Shadow Service is available
only if Customer orders primary Service from UUNET. The term of Shadow Service
will be the same as the term of Customer’s primary Service. Shadow Service
requires that the Shadow Service Measured Use Level (as defined below) not
exceed the “Maximum Shadow Measured Use Level” (i.e., 16 Kbps for DS1, 500
Kbps for DS3, 1.7 Mbps for OC3, 6.8 Mbps for OC12, 24 Mbps for OC48, and 10
Mbps for GigE) while the primary Service connection is available. If the
Maximum Shadow Measured Use Level is exceeded at any time while the primary
Service connection is available, UUNET will bill Customer an excess usage charge
of UUNET’s standard Monthly Fee for the affected Internet Dedicated Burstable
Service for that Measured Use Level. UUNET will bill at these rates until the
Measured Use Level of the Shadow Service in a month decreases below the Maximum
Shadow Measured Use Level. If the primary Service is unavailable (as defined in
the applicable Service Level Agreement – see section 6.1 below), the Measured
Use Level of the Shadow Service in excess of the Maximum Shadow Measured Use
Level will not be subject to excess usage charges. The Service Level Agreement
shall be applicable to Shadow Service only if Customer uses Shadow Service as
the primary UUNET Internet Dedicated Service.

 

2.6.           Burstable
Service – Internet Dedicated Service 
With Burstable Service, Customer receives a full UUNET Internet
Dedicated Service access to the UUNET Network and can burst to the full Mbps of
the particular Service at any time (i.e., 1.5 Mbps for DS1, 45 Mbps for DS3,
155 Mbps for OC3, 622 Mbps for OC12, and 2488 for OC48). Monthly billing is
based on the Burstable Service level selected by Customer. If Customer’s
Measured Use Level during any two consecutive months (DS1) or any month (DS3,
OC3, OC12, and OC48) exceeds Customer’s then-current Burstable Service level,
Customer’s Burstable Service level may be upgraded by UUNET and the monthly
charges adjusted accordingly; provided, that such adjusted charges shall
reflect discounts for list rates, if applicable, at the same percentage as the
original Burstable Service ordered under this Agreement or Service Attachment.

 

2.7.           Burstable
Service – Internet Dedicated Ethernet Service  With Burstable Service, Customer selects a Burstable Service
level within one of the following three ranges: 1 to 10 Mbps, 1 to 100 Mbps, or
1 to 1000 Mbps. Customer will receive full, unrestricted access to UUNET’s
Network at the selected Burstable Service level with the ability to burst to
the full bandwidth for the applicable range. Monthly billing is

 

5

 

based on the Burstable Service level selected by Customer. If
Customer’s Measured use Level during any single month exceeds Customer’s
then-current Burstable Service level, Customer’s Burstable Service level may be
upgraded by UUNET and the monthly billing adjusted accordingly within the
appropriate range; provided, that such adjusted charges shall reflect discounts
from list rates, if applicable, at the same percentage as the original
Burstable Service ordered under this Agreement or Service Attachment.

 

2.8.           Burstable
Service – Internet Dedicated GigE Service. 
With GigE Burstable Service, Customer receives full Gigabit Ethernet
access to the UUNET Network and can burst to the full 1000 Mbps at any time.
Monthly billing is based on the burstable service level selected by Customer.
If Customer’s Measured Use Level during any month exceeds Customer’s
then-current burstable service level, Customer’s burstable service level may be
upgraded by UUNET and the monthly billing adjusted accordingly; provided, that
such adjusted charges shall reflect discounts from list rates, if applicable,
at the same percentage as the original Burstable Service ordered under this
Agreement or Service Attachment.

 

2.9.           Burstable
Downgrades.  Customer may downgrade
to a lower Burstable Service level if Customer’s Measured Use Level is at or
below such Burstable Service level for at lease two consecutive months and
Customer thereafter requests the downgrade in writing.

 

2.10        Measured
Use Level.  To calculate Customer’s
Measured Use Level, UUNET samples Customer’s Service usage periodically
throughout a given month. Customer’s usage at the 95th percentile of
samples (I.e.
samples representing the highest 5 percentiles of usage are discarded) is
Customer’s Measured Use Level. For example, if UUNET took 100 samples of
Customer’s DS3 Service in a given month and Customer’s highest 6 samples were
15.67 Mbps, 14.73 MBPS, 13.22 Mbps, and 11.39 Mbps, Customer’s Measured Use
Level would be 11.39 Mbps for that month.

 

2.11        Wholesale
Bustable Select Internet Service. 
With respect to Wholesale Bustable Select Internet Service, Customer’s
“Usage Level” will be determined by UUNET as follows UUNET will take samples of
Customer’s usage every five (5) minutes (i.e. 8640 samples in the 30-day
month). UUNET will then discard the highest five percent (5%) of the samples
taken (i.e. 432 samples), and determine the Usage Level based on the highest
remaining sample for that month. if Customer’s actual Usage Level is greater
than Customer’s commitment level per Circuit for any month, in addition to the
applicable monthly recurring charge, Customer agrees to pay the Price per Meg
for each Meg over the circuit’s respective commitment level ( the “Overage
Charge”). The Overage Charge will be billed in areas and will be reflected on
the subsequent invoice.

 

Example: Assume Customer selects a 5 Mbps commitment level on a DS-3
Bustable Select circuit. If Customer’s Usage Level is less than or equal to 5
Mbps, Customer’s monthly recurring charge will be the applicable charge for the
5 Mbps commitment level. However, if Customer’s Usage Level is 15 Mbps,
Customer will be invoiced the applicable monthly recurring charge for the 5
Mbps commitment level PLUS an Overage Charge equal to the Price per Meg rate
associated with the 5 Mbps commitment level times the overage i.e.. 10 Megs)

 

3.       Description of UUNET internet Dedicated
Ethernet Services.  UUNET Internet
Dedicated Ethernet Service will provide Customer at its locations that are
Ethernet lit with full, Unrestricted access to UUNET’s Network at speeds of up
to 500 Mbps using an Ethernet network connection. UUNET will provide the
Service to Customer only to designated UUNET Ethernet lit buildings in
designated metropolitan areas (i) that are connected to the Network via UUNET
facilities and (ii) In which UUNET provides and maintains Ethernet network
equipment. UUNET may interrupt the Service for scheduled or emergency
maintenance or as otherwise set forth in the agreement. Customer is responsible
for the configuration, operation, and maintenance of its Local Area Network
(LAN), which will be connected to the Service. The Service is comprised of the
following features:

 

3.1.           Dedicated
(always on) access to the Network at the speed selected by Customer using the
Internet Protocol (“IP”) via an Ethernet network connection.

 

3.2.           Provision
of 7x24 hour monitoring for Services outages.

 

3.4.           Provision
of 7x24 hour Customer support.

 

3.4.           Back-up
E-mail “store forward” service, using the Simple Mail Transfer Protocol
(“SMTP”). Customer is responsible for providing a primary mail server that will
send and receive e-mail using SMTP in conjunction with Domain Name Service
(“DNS”) Mail Exchange records.

 

3.5.           Assignment
of a suitable number of IP addresses to be used in conjunction with the Service
at Customer’s request and in accordance with UUNET’s then-current applicable
assignment guidelines.

 

3.6.           Monthly
E-mail containing utilization statistics for the Service, sent to Customer’s
technical contact (as detailed on the Internet Order Form (“IOF”)).

 

4.       Description of UUNET Internet Dedicated GigE Services.
The UNET Internet Dedicated GigE service is a dedicated point-to-point Internet
access product based on the IEEE 802.3z Gigabit Ethernet standard. The UUNET
Internet Dedicated GigE service is an intra-building connectivity product. The
Customer’s demarcation point must reside within the same Telco building as a
GigE qualified UUNET-owned network hub. To ensure proper installation, UUNET
will order all telco lines within the telco facility where the UUNET hub is
located.

 

5.       Available Service Options

 

5.1              Customer
Premises Equipment. Customer may purchase a router, CSU/DSU, or other
hardware and software (“Equipment”) from UUNET for an additional charge, or
Customer may provide its own Equipment which must be compatible with the UUNET
Network.

 

5.2.           Network
Applications. Descriptions of the domain name, mail, news services, and
other network applications available in connection with the Service, and the
pricing and additional terms applicable thereto, are set forth in the Network
Applications Fee Schedule available at
http://www.mci.com/uunet/terms/netapps/us/ (or other URL designated by UUNET).
UUNET reserves the right to change the Network Applications Fee Schedule from
time to time effective upon posting of the changes to the applicable URL or
other notice to Customer.

 

6

 

6.       Conditions of Service

 

6.1              Service
Level Agreement. The Service Level Agreement (“SLA”) for UUNET Internet
Dedicated Service, UUNET Internet Dedicated Ethernet Service, and UUNET
Internet Dedicated GigE Service is set forth at
http://www.mci.com/us/legal/sla/servicessupported/ (or other URL designated by
UUNET). UUNET reserves the right to amend the SLA from time to time effective upon
posting of the revised SLA to the applicable URL, provide that in the event of
any amendment resulting in a material reduction of the SLA’s service levels or
credits, Customer may terminate the affected Service without penalty by
providing UUNET written notice of termination during the 30 days following such
amendment. The SLA sets forth Customer’s sole remedies for any claim relating
to any Service or usage of the UUNET Network, including any failure to meet any
Service Level standards set forth in the SLA. UUNET’s records and data shall be
the basis for all SLA calculations and determinations. The maximum amount of
credit in any calendar month under all SLAs, in the aggregate, shall not exceed
the applicable Monthly Fee and/or Start-up Fee which, absent the credit, would
have been charged that month for the affected Service (excluding the telco line
access circuit Monthly Fee and Start-up Fee) (collectively the “UUNET Fees”).
The maximum credit for failure to meet the Availability SLA shall not exceed the
sum of (a) the UUNET Fees, plus (b) the telco line access circuit Monthly Fee
which, absent the credit, would have been charged for such month.

 

6.2.           Customer
Obligation, Service Not To Be Resold. While Customer can resell Internet
connectivity, Customer cannot resell the Service in its entirely  to another person or entity without the
express prior written consent of UUNET. If Customer resells Internet
connectivity to end users, Customer is responsible for: (i) providing the first
point of contact for end user support inquiries; (ii) providing software
fulfillment to end users; (iii) running its own primary and secondary domain
name service DNS for end users; (iv) registering end users’ domain names; (v)
using BGP routing to the UUNET Network, if requested by UUNET: (vi) collecting
route additions and changes, and providing them to UUNET; and (vii) registering
with the appropriate agency all IP addresses provided by UUNET to Customer that
are allocated to end users.

 

7.       Equipment Terms and Conditions. If Customer
purchases Equipment from UUNET, UUNET will ship the then-current UUNET-tested
version of the Equipment to the Customer. UUNET is acting only as a reseller
with respect to the Equipment, which was manufactured by a third party
(“Manufacture”). Customer agrees not to modify the Equipment in any way that
deviates from an approved UUNET configuration. Customer’s use support for
Equipment, but will not repair or replace Equipment. Title to the Equipment and
risk of loss in connection with the Equipment shall pass to Customer upon
shipment of the Equipment from UUNET.

 

SECTION 3

 

GENERAL TERMS AND
CONDITIONS

 

1.       Taxes/Governmental Charges. All changes
are exclusive of applicable federal, state, local, and foreign sales, use,
utility, gross receipts, value added and other taxes, tax-like charges and
tax-related surcharges (“Taxes”), which Customer agrees to pay. If Customer
provides UUNET with a duly authorized exemption certificate, UUNET will
exempt  Customer in accordance with law,
effective on the date UUNET receives the exemption certificate. UUNET may
adjust its rates and charges or compose additional rates and charges in order
to recover amounts it is required or permitted by governmental or
quasi-governmental authorities to collect from or pay to others in support of
statutory or regulatory programs (“Governmental Charges”).

 

2.       Payment. Customer agrees to pay UUNET
for all Services within thirty (30) days of invoice date. All payments must be
made in U.S. Dollars, unless otherwise specified in the invoice. Payments must
be made at the address designated on the invoice or other such place as UUNET
may designate. Any payment due or portion thereof not received by UUNET within
thirty (30) days after the date of invoice shall bear an additional charge of 1
1⁄2 percent (1.5%) per month from the date due until actually received, less the
sum, if any, in excess of applicable state law. Failure to remit payment within
thirty (30) days of invoice date may result in interruption or cancellation of
Services under this Agreement. If Customer does not give UUNET written notice
of a dispute with respect to UUNET charges or Taxes within six (6) months of
the date of an invoice, such invoice shall be deemed to be correct and binding
on Customer. At any time following Customer’s execution of the Agreement, UUNET
may request, and reasonable assures payment. Customer shall be liable for the
payment of all fees and expenses, including attorney’s fees, reasonably
incurred in collecting, or attempting to collect, any changes owed hereunder.

 

3.       Customer Obligations. Customer will
provide UUNET with such assistance as reasonably required to provide the
Service. Customer shall (a) maintain the equipment, facilities or systems
provided by UUNET (“Service Equipment”) in accordance with the reasonable
instructions of UUNET as may be given from time to time; (b) not modify,
relocate, or in any way interfere with the Service Equipment; and (c) not cause
the Service Equipment to be repaired, services, or otherwise accessed except by
an authorized representative of UUNET. Customer shall be liable for any and all
damage to Service Equipment caused by the act or omission of Customer or the
malfunction or failure of any equipment, facilities or systems provided by
Customer. UUNET may substitute or modify Services Equipment at any time and
Customer shall provide reasonable accommodation to permit UUNET to do so.

 

4.       Confidential Information. Commencing on
the date Customer executes this Agreement and continuing for a period of three
(3) years from the termination of this Agreement, each party shall protect as
confidential, and shall not disclose to any third party, any Confidential
Information receive from the disclosing party or otherwise discovered by the
receiving party during the term of this Agreement, including, but not limited
to, the pricing and terms of this Agreement, and any information relating to
the disclosing party’s technology, business affairs, and marketing or sales
plans (collectively, “Confidential Information”). The parties shall use
Confidential Information only for the purpose of the Agreement. The foregoing
restrictions on use and disclosure of Confidential Information do not apply to
information that: (a) is in the possession of the receiving party at the time
of its disclosure and is not otherwise subject to obligations of
confidentiality; (b) is or becomes publicly known, through no wrongful act or
omission of the receiving party; (c) is received without restriction from a
third party free to disclose it without obligation to the disclosing party; (d)
is developed independently by the receiving party without reference to the
Confidential Information, or (e) is required to be disclosed by law,
regulation, or court or governmental order. Each party shall give the other prompt
notice of any event that may require it to disclose Confidential Information of
the other and shall cooperate with the other to minimize any such required
disclosure.

 

7

 

5.       Disclaimer of Warranties and Certain
Damages/Limitation of Liability. EXCEPT AS SPECIFICALLY SET
FORTH IN THIS AGREEMENT, UNNET MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO
THE SERVICE, RELATED PRODUCTS, EQUIPMENT, SOFTWARE OR DOCUMENTATION. UUNET
SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, NCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY. FITNESS FOR A PARTICULAR
PURPOSE, OR TITLE ORT NONINFRINGEMENT OF THIRD PARTY RIGHTS. Neither party
shall be liable to the other for any indirect, consequential, exemplary,
special incidental or punitive damages, including without limitation loss of
use or lost business, revenue, profits, or goodwill, arising in connection with
this Agreement, under any theory of tort, contract, indemnity, warranty, strict
liability or negligence, even if the party knew or should have known of the
possibility of such damages. The total liability of UUNET to Customer in
connection with this Agreement for any and all causes of actions and claims,
including without limitation, breach of contract, breach of warranty,
negligence, strict liability, misrepresentation and other torts, shall be
limited to the lessor of: (a) direct damages proven by Customer; or (b) the
amount paid to UUNET under this Agreement for the one (1) month period prior to
accrual of the most recent cause of action. Nothing in this Section shall limit
UUNET’s liability: (a) in tort for its willful or intentional misconduct; or
(b) for bodily injury or death proximately caused by UUNET’s negligence; or (c)
loss or damages to real property or tangible personal property proximately
caused by UNNET’s negligence.

 

6.       Acceptable Use.  Use of the UUNET Network, Service Equipment,
or any Service must comply with the then-current version of the UUNET
Acceptable Use Policy (“Policy”) of the countries from which Customer uses a
Service (and in the event no Policy exists for a country, the U.S. Policy shall
apply).  The applicable Policy shall be available at the following URL:
http://www.mci/com/us/legal/usepolicy/ or other URL designated by UUNET. 
Customer shall ensure that the Policy is adhered to by each user of the
Services.  UUNET reserves the right to change the Policy from time to
time, effective upon posting of the revised Policy at the designated URL or
other notice to Customer.  UUNET also reserves the right to suspend or
terminate a Service or terminate this Agreement effective upon notice for a
violation of the Policy.  Customer agrees to indemnify and hold harmless
UUNET from any losses, damages, costs or expenses resulting from any third
party claim or allegation (“Claim”) arising out of or relating to Content (See
Section 7 below), use of the UUNET Network, Service equipment, or a Service,
including without limitation any Claim which, if true, would constitute a
violation of the Policy, provided that each party shall promptly notify each
other of any such Claim.

 

7.       Content Disclaimer. UUNET exercises no
control over and accepts no responsibility for the content of the information
passing through the Network, Service Equipment, or an Internet Service. UUNET
specifically denies any responsibility for the accuracy or quality of
information obtained through the Network Service Equipment, or an Internet
Service. Use of any information obtained via the Network, Service Equipment, or
an Internet Service is at Customer’s own risk.

 

8.       Domain Names and Internet Protocol Numbers.
Customer will indemnify UUNET for any domain name registered or administered on
Customer’s behalf that violates the service mark, trademark or other intellectual
property rights of any third party. Customer will comply with the rules and
procedures of the applicable domain name registries, registrars, or other
authorities. Customer irrevocably waives any claims against UUNET that may
arise from the acts or omissions of domain name registries, registrars or other
authorities. Any Internet Protocol numbers assigned to Customer in connection
with a Service (“IP Numbers”) shall be used only in connection with that
Service. In the event Customer discontinues use of a Service for any reason, or
this Agreement expires or is terminated for any reason. Customer’s right to use
the IP Numbers shall terminate and the IP Numbers shall immediately be returned
to UUNET. UUNET may suspend the applicable Service or terminate this Agreement
upon written notice for any violation of this Section.

 

9.       Customer Data and Privacy. Customer
acknowledges that UUNET, its affiliates and agents will, by virtue of the
provision of Services under this Agreement, come into possession of Information
and data regarding Customer, its employees and authorized users of Customer.
This information and data (“Customer Data”) shall include, but not be limited
to, data transmissions (including the originating and destination numbers and
IP addresses, date, time and duration of voice or data transmissions, and other
data necessary for the establishment, billing or maintenance of the
transmission), data containing personal and/or private information of Customer,
its employees or authorized users of the Services, and other data provided to
or obtained by UUNET, its affiliates and agents in connection with the
provision of Services under this Agreement. Customer acknowledges and agrees
that UUNET and its affiliates and agents, may use, process and/or transfer Customer
Data (including intra-group transfers and transfers to entities in countries
that do not provide statutory protections for personal information): (i) in
connection with provisioning of Services; (ii) to incorporate the Customer Data
into databases controlled by UUNET and its affiliates for the administration,
provisioning, billing and reconciliation, verification of Customer identity and
solvency, maintenance, support and product development, fraud detection and
prevention, sales, revenue and customer analysis and reporting, and market and
customer use analysis; and (iii) to communicate to Customer about products and
services of UUNET and its affiliates by voice, letter, fax, E-mail. Customer
may withdraw consent for such communications (or any use, transfer or
processing of Customer Data except for that required to provision, administer,
bill or account for the Services) by sending written notice to UUNET, Customer
warrants that it has obtained and will obtain all legally required consents and
permissions from relevant parties (including subjects of Customer Data) for the
use, processing and transfer of Customer Data as described in this Section.

 

10.        Termination for Cause.
Either party may terminate this Agreement for Cause. “Cause” shall mean a breach
by the other party of any material provision of this Agreement, provided that
written notice of the breach has been given to the breaching party, and the
breach has not been cured within thirty (30) days after delivery of such
notice.

 

11.        Termination by UUNET.
Notwithstanding Section 10 (Termination for Cause), UUNET may (1) discontinue a
Service or terminate this Agreement upon notice to Customer if: (a) Customer
fails, after UUNET’s request, to provide a bond or security deposit; or (b)
Customer provides false information to UUNET regarding the Customer’s identity,
creditworthiness, or its planned use of the Services; (2) immediately
discontinue a Service or terminate this Agreement; If (c) interruption of
service is necessary to prevent or protect against fraud or otherwise protect
UUNET’s personnel facilities or services; (d) Customer interferes with UUNET’s
provision of services to any other customer; or (e) Customer fails to pay any
invoice on time as provided herein.

 

8

 

12.        Force
Majeure. Neither party shall be liable for any delay or failure
in performance (other than failure with respect to payment obligations) due to
reasons of Force Majeure, which shall include acts of God, fire, labor
disputes, riots, war, acts of terrorism, epidemics, changes in law or
regulation, action by government or other competent authority, transpiration
difficulties, malicious or criminal acts of third parties (provided use of the
UUNET Network or a Service through Customer’s access, regardless of a malicious
or criminal act in gaining access, shall not be a reason of Force Majeure), or
other causes that are beyond its reasonable control.

 

13.        Assignment/Service
Marks/Trademarks and Name/Governing Law. Neither party may assign
this Agreement or any of its rights hereunder without the prior written consent
of the other party, which consent shall not be unreasonably withheld or
delayed; provided, however, that UUNET may assign this Agreement, in whole or
in part, or any of its rights hereunder to an affiliate or successor without
the written consent of or notification to the Customer. For purposes of this
Section, an “assignment” shall include (a) any merger, consolidation or
reorganization to which Customer or its parent UUNET(ies) is a party; (b) the
sale, issuance or transfer of any voting interest which result in a change in
voting control of Customer or a Customer’s parent UUNET(ies), or (c) the sale
of all or substantially all of the assets of Customer or a Customer’s parent
UUNET(ies). Any attempted assignment by either party not in accordance with the
terms of this Section shall be null and void. Neither UUNET nor Customer shall:
(a) use any service mark or trademark of the other party; or (b) refer to the
other party in connection with any advertising, promotion, press release or
publication. This Agreement shall be governed by the laws of the State of New
York without regard to its choice of law principles. Non-U.S. Services shall be
subject to applicable local laws and regulations in any countries where such
Services originate or terminate, including applicable locally filed tariffs.

 

14.      Tariffs
and Guide/Subsequent Service Order Forms/Order of Precedence.
UUNET will provide service to Customer pursuant to this Agreement and
Customer’s service agreement with MCI WORLDCOM Communications, inc. or UUNET
Technologies, Inc. if applicable, (the “Service Agreement”), as supplemented by
UUNET’s applicable federal and state tariffs (“Tariffs”) and UUNET’s Service
Publication and Price Guide (“Guide”). This Agreement incorporates by reference
the terms of each Tariff and the Guide. The Guide is available on UUNET’s
Internet web site (www.mci.com) and at UUNET’s offices at 500 Clinton Center
Drive, Clinton, Mississippi 39056. UUNET may modify the Guide from time to
time, and any modification made will become effective and binding on Customer
beginning on the first day of the next monthly billing cycle, provided that no
change will become effective and binding on Customer until it has been posted
in the Guide for at least fifteen (15) calendar days.  Tariffs may be
modified from time to time in accordance with law.  In the event of a
conflict between the price or circuit term of this Agreement, Customer’s
service agreement with MCI WORLDCOM Communications, Inc. or UUNET Technologies,
Inc., if applicable, and the Tariffs and the Guide, the following order of
precedence will prevail; (1) this Agreement, (2) Customer’s service agreement
with MCI WORLDCOM Communications, Inc. or UUNET Technologies, Inc., if
applicable, and (3) the Tariffs and the Guide.  For all other terms and
conditions, the following order of precedence will prevail; (1) Customer’s
service agreement with MCI WORLDCOM Communications, Inc. or UUNET Technologies,
Inc., if applicable, (2) this Agreement and (3) the Tariffs and the Guide,
Subsequent Service Order Forms submitted by Customer may contain certain Terms
and Conditions that apply solely to the specific services provided pursuant to
such subsequent Service Order Form.  The order of precedence of this
Agreement shall be Initial Service Order Form and Pricing Schedule, any
subsequent Service Order Forms submitted by Customer, the Service Description,
the General Terms and Conditions, Customer’s service agreement with MCI
WORLDCOM Communications, Inc. or UUNET Technologies, Inc., if applicable, and
the Tariffs and the Guide.

 

15.        Notice.  
All notices (including Customer’s notice of disconnect), requests, or other
communications (excluding invoices) hereunder shall be in writing and either
transmitted via overnight courier, electronic mail, hand delivery or certified
or registered mail, postage prepaid and return receipt requested to Customer at
the address shown on the cover page and to UUNET at the following address:

 

MCI WORLDCOM Network Services, Inc. d/b/a UUNET

6929 North Lakewood

Tulsa, OK  74117

Attn: Contract Management

 

Notices will
be deemed to have been given when received.  The cancellation of Service
will be effective sixty (60) days after UUNET receives written notice of
cancellation.

 

16.        Entire
Agreement.  This Agreement constitutes the entire agreement
between the parties with respect to its subject matter and supersedes all other
representations, understandings or agreements that are not expressed herein,
whether oral or written.  Except as otherwise provided therein (e.g., Web
sites incorporated by reference that are subject to change and any subsequent
Service Order Forms submitted by Customer), no amendment to this Agreement
shall be valid unless in writing and signed by both parties.

 

9

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