Document:

<PAGE>

                                                              Exhibit 4(b)(ii).4

------------------------------------
Sun Global Services: SunSpectrum(TM)
------------------------------------

                       Sun Microsystems Slovakia, s.r.o.
                                   Drienova 3
                               821 01 Bratislava
                        Identification Number: 35748001
                    Tax Identification Number: 35748001/601
                      Bank Account Number: 2001810207/8130
                        represented by Ing. Petr Kosina
                                 ("SunService")

                International Customer Support Program Agreement
                                      For
                            Eurotel Bratislava, a.s.
                                  Karpatska 8
                                811 05 Bratislava
                        Identification Number: 35705019
                    Tax Identification Number: 35705019/602
                              Bank Account Number:
                        represented by Jozef Barta, CEO,
                             and Thomas Cancro, CFO
                                  ("Customer")

1. AGREEMENT AND ATTACHMENTS.

This is the International Customer Support Program Agreement ("Agreement")
between Customer and SunService which sets forth the terms and conditions by
which SunSpectrum Support Program Services will be delivered. This also includes
the Schedules, Exhibits, and Program Descriptions, which are inseparable parts
of this Agreement.

"Schedule(s)" to this Agreements setting out the support programs and options
that the Customer has selected (collectively referred to as "Support Programs")
are attached hereto as Attachment A; the associated periodic fee ("Fees") is
specified in Attachment B to this Agreement; the identity, by CPU serial number
or peripheral serial number, of systems covered by the Support Program ("Covered
Systems") is described in Attachment C to this Agreement; the location of the
Covered Systems ("Installation Address") is specified in Attachment D to this
Agreement; and designated primary and alternate Customer's contact persons
("Contacts") are specified in Attachment E hereto (collectively as
"Attachments"). The date upon which the Schedule will commence ("Agreement and
Schedule Effective Date"); and the term of the Agreement and the Schedules
("Effective Period").

"Support Program Descriptions" set out the pertinent Support Program details.
SunService may modify the Support Program Descriptions and Fees at any time,
upon thirty (30) days prior written Notice, provided that such modifications
shall not apply to Covered Systems already on a Schedule, until the expiration
of that Schedule then corrent Effective Period.

Agreement with Eurotel Bratislava, a.s.
<PAGE>

2. SUPPORT REQUEST.

Only Contacts may initiate a support request with SunService. Each Contact must
possess or, at Customer's expense, acquire the necessary expertise to diagnose
and resolve system hardware and system software malfunctions. Additional
Contacts may be designated, subject to payment of an Additional Contact Fee. An
exchange of the existing Contact Person shall not be subject to any payments.

3. ADDITIONAL COVERED SYSTEMS.

Customer may add systems to a Schedule at SunService's then current per system
Fee, at any time upon Notice to SunService, coverage to run continuously with
the Effective Period of the Schedule. Customer will receive an Add-On Schedule
reflecting the additional Covered Systems and the associated additional Fee.

4. SCHEDULE RENEWAL AND TERMINATION.

Neither party may terminate a Schedule during its initial Effective Period. A
Schedule, including any Add-On Schedules, shall be in effect through the initial
Effective Period and shall thereafter automatically renew for successive twelve
(12) month periods at SunService's then current Fees until terminated by either
party by providing sixty (60) day prior written notice.

5. TERM AND TERMINATION.

This Agreement commences as of the date indicated in the signature block below
and shall continue in force until the expiration (termination) of all attached
Schedules hereunder. Either party may terminate this Agreement (i) immediately,
by Notice, upon material breach by the other party if such breach cannot be
remedied; and (ii) by Notice, if the other party fails to cure any material
remediable breach of this Agreement within thirty (30) days of receipt of Notice
of such breach. Notwithstanding anything in this Agreement to the contrary,
termination of this Agreement in accordance with the terms of this Section shall
effect the automatic termination of all Attachments hereunder. Rights and
obligations under this Agreement, which by their nature should survive, will
remain in effect after termination or expiration hereof.

6. INSPECTIONS.

Unless Covered Systems have been under a manufacturer's warranty or under a
SunService Support Program within forty eight (48) hours of the date upon which
a Support Plan is requested to begin, Covered Systems will be subject to
inspection by SunService, and any resulting cots for required repairs or updates
will be for Customer's account.

7. EXCLUSIONS.

SunService's obligation to provide hardware and/or software support under this
Agreement is contingent upon proper use and care of Covered Systems. SunService
shall be under no obligation to provide support under this Agreement, should
such support be required because of (i) improper use, abuse, accident or
neglect, (ii) alterations, modifications, or unauthorized

                                       2
<PAGE>

attempts to repair Covered Systems, (iii) causes external to the Covered System,
such as failure to maintain environmental conditions within the operating range
specified by the manufacturer of the Covered Systems, (iv) attachment of the
Covered System to equipment which has not been approved by SunService, or (v)
failure to maintain Covered Systems at SunService-specified minimum
configuration or release level. Any support required as a result of such events
or occurrences shall be charged and paid at SunService's then current published
time and materials rates. Operating supplies and accessories, such as magnetic
tapes and anti-glare coatings on video display monitors, and unsupported options
are not covered by this Agreement.

8. CUSTOMER'S OBLIGATIONS.

Customer shall perform routine hardware preventative maintenance and cleaning.
Prior to requesting support from SunService, Customer shall comply with all
published operating and troubleshooting procedures. If such efforts are
unsuccessful in eliminating the malfunction, Customer shall promptly notify
SunService of the malfunction. Customer shall establish and maintain a procedure
external to Covered Systems for reconstruction of lost or altered files, data,
or programs. Customer shall provide SunService with (i) reasonable and safe
access to Covered Systems; (ii) adequate working space and facilities at the
Installation Address; (iii) access to and use of all facilities of Customer
necessary for SunService to service Covered Systems in accordance with the
Attachments thereto; and (iv) co-operation in maintaining a site activity log.

The examination, replacement, and handling of hardware components can be
hazardous. All related support tasks should be performed by qualified service
personnel with the appropriate technical training and experience to recognize
these hazards (e.g., electrostatic discharge) and who observe all protection
procedures and precautions. Customer agrees to use qualified service personnel
or to employ adequate safety precautions in the performance of his obligations
hereunder.

Customer represents and warrants that it will not use services to support any
equipment used in hazardous environments requiring fail-safe performance, such
as in the operation of nuclear facilities, aircraft navigation or aircraft
communication systems, air traffic control, or direct life support machines, in
which failures could lead directly to death, personal injury, or severe physical
or environmental damage ("High Risk Activities"). SunService specifically
disclaims any express or implied warranty of fitness of the services in High
Risk Activities.

9. LICENSES.

Customer may copy software updates, patches, new releases, and/or CD version
SunSolve received by Customer under the selected Support Program up to the
number of and only for use on Covered Systems. On-line versions of SunSolve may
be accessed on each Covered System. Use of such software updates, patches, new
releases, and/or CD version SunSolve shall be governed by and Customer agrees to
be bound by the applicable software license agreement obtained with the original
product. On-line versions of other support databases provided hereunder that may
be accessed by Customer and CD versions of same received by Customer, may be
copied up to the number permitted by contract only for use by Contact Persons
for the sole purpose of diagnosing and resolving system software problems on
Covered Systems. Use of educational software and videotape products shall be
governed by,

                                       3
<PAGE>

and the Customer agrees to be bound by, the license agreement accompanying each
individual product.

All of the Covered Systems at the Installation Address(es) shall be licensed
appropriately. SunService shall have the right to examine and audit or engage
the services of an independent audit firm to examine and audit the records and
Covered Systems of Customer to ensure compliance with this Section. Customer
shall provide all assistance that may reasonably be required by SunService for
such purposes. Any audit shall be performed during Customer's normal business
hours and in a manner which avoids unreasonable interference with Customer's
business operations.

10. MOVEMENT OF COVERED SYSTEMS.

Customer shall give SunService at least thirty (30) days Notice, prior to any
movement of Covered Systems specifying the new location, in order to prevent any
interruption of support. Support of Covered Systems moved by Customer to a new
Installation Address is subject to local availability and may be subject to
additional fees. If requested by Customer, SunService may supervise the movement
of Covered Systems at SunService's then current published time and materials
rates. If Covered Systems are not in good operating condition after a relocation
not supervised by SunService, Customer shall pay current published time and
material rates for all labor and materials required to place Covered Systems in
good operating condition.

11. DISCLAIMER OF WARRANTY.

ALL EXPRESS OR IMPLIED REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT AS SPECIFIED IN THIS AGREEMENT OR WHERE
SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. THE PARTIES EXPLICITLY AGREE
THAT NO ORAL OR WRITTEN STATEMENT AND NOTHING IN THE PROGRAM DESCRIPTIONS OR ANY
OF THE ATTACHED PAGES SHALL BE CONSTRUED OR RELIED UPON AS AN EXPRESS OR IMPLIED
WARRANTY.

12. LIMITATION OF LIABILITY.

Except for breach of any applicable license agreement, if any, Confidential
Information Section, Licenses Section, or High Risk Activities provisions and/or
where prohibited by law, and even if the exclusive remedies provided in this
Agreement fail of their essential purpose, each party's liability to the other
for claims relating to this Agreement, whether for breach, including breach of
warranty, or in tort, shall be limited to the Fee paid by Customer to SunService
for Support for the affected Covered System during the three (3) months
immediately preceding the date upon which the claim arose. In no event will
either party be liable for any indirect, punitive, special. incidental or
consequential damages in connection with or arising out of this Agreement
(including but not limited to loss of profits, use, data, or other economic
advantage or any reprocurement or data reconstruction costs), however it arises,
whether for breach of termination of this Agreement, including breach of
warranty, or in tort, even if that party has been previously advised of the
possibility of such damage.

                                       4
<PAGE>

13. FORCE MAJEURE.

SunService shall not be liable for non performance of this Agreement, if such
nonperformance is caused by evens or conditions beyond its control.

14. CONFIDENTIAL INFORMATION.

A.    If SunService or the Customer desire that information provided to the
      Customer or SunService under this Agreement be held in confidence,
      SunService agrees to identify such information as "Confidential" or
      "Proprietary" ("Confidential Information").

B.    Both contractual Parties undertake that they shall treat all information
      specified as Confidential as the confidential information and keep them as
      a secret until the time when this Confidential Information become publicly
      known without being published as a consequence of any conduct or breach of
      the obligation by the receiver of information or their employees or
      representatives.

C.    Any of contractual Parties will not disclose to any Party other than their
      employees or authorized third parties for which the Confidential
      Information is necessary. Without affecting previous provision, both
      contractual Parties shall procure that each person, who shall be in
      contact with the Confidential Information (or with a part of it),
      undertakes, that she/he keep this Confidential Information as a
      confidential matter.

D.    The above-mentioned obligations related to confidentiality of the
      Confidential Information shall remain fully valid and effective
      notwithstanding termination of this Agreement or any other agreements
      concluded with the Customer.

E.    The provision of the Article 14 shall not apply to any information
      particularly not to any Confidential Information:

      (i)   that became publicly known in other manner than the breach of this
            Agreement or any other Agreements concluded between SunService and
            the Customer;

      (ii)  acquired from third party, which is authorized to publish such
            information;

      (iii) that was known by the receiver and which he could use freely before
            he has obtained them from other Party provided that he may prove the
            knowledge of such information no later than in fourteen (14) working
            days; and

      (iv)  that are known to a third Party, which is not under effective
            control of any of the contractual Parties and which is not subject
            to confidentiality provision.

F.    This Agreement does not apply to any consent or agreement related to the
      take-over of any confidential information, which is concluded between
      Parties.

                                       5
<PAGE>

15. PAYMENT TERMS; SANCTIONS FOR NON PERFORMANCE.

Fees for the Services rendered by SunService hereunder shall be due quarterly in
advance on the basis of an invoice issued by SunService and sent to Customer by
15th day of the first month of relevant quarter. Customer shall pay any due Fee
by wire transfer in the manner specified by SunService within thirty (30) days
following the date of the issuance of the invoice by SunService. All Fees and
payments are exclusive of all sales, customs, duties, VAT and other taxes based
upon the value of the services or Covered Systems. Customer shall be responsible
for payment of all such taxes. If Customer's Schedule references a special
discount based, for example, on a volume of a multi-year commitment, and
Customer fails for any reason to meet that commitment, SunService reserves the
right to bill-back the full amount of any such unearned discount.

The Fees for the services provided to Customer by SunService under this
Agreement, which are expressed in U.S. Dollars in the relevant Schedule to this
Agreement, shall be invoiced by SunService and paid by Customer at the Slovak
crowns at the rate announced by the Slovak National Bank and prevailing on the
date of the issuance of the invoice by SunService.

Should SunService fall to commence resolving the Customer's problems within the
response time as specified in the conditions set forth hereunder ("Failure"),
the Customer shall have the right to claim a penalty ("Penalty") for each
Failure. The Penalty shall be equivalent to 10% of a portion of one monthly fee
payable by the Customer to SunService pursuant to this Agreement which is paid
by the Customer to SunService with respect to the Customer's equipment with
which the Failure is connected; provided, however, that the total amount of all
Penalties assessed hereunder during the Effective Period shall not exceed 90,000
USD.

16. EXPORT CONTROL AND NON-PROLIFERATION.

Covered Systems, services, updates, patches, new releases and CD version
SunSolve provided hereunder, including technical data and media containing such
technical data, are subject to United States of America ("U.S.") export control
laws, including the U.S. Export Administration Act and its associated
regulations, and may be subject to export or import regulations in other
countries. Customer agrees to comply strictly with all such regulations and
acknowledges that it has the responsibility to obtain licenses to export,
re-export or import services provided hereunder after delivery to Customer.

In conformity with the Enhanced Proliferation Control Initiative ("EPCI"),
Customer shall not willingly transfer, grant access to, or use the Covered
Systems in design, development, production or use of missiles, nuclear weapons,
or chemical or biological weapons. Customer shall immediately notify SunService
if it becomes aware of any use of the Covered Systems in such activities.

17. ATTACHMENTS.

Attachments, which are inseparable parts of this Agreement:

      Attachment A - Support Programs
      Attachment B - Fees
      Attachment C - Covered Systems
      Attachment D - Installation Addresses
      Attachment E - Contacts

                                       6
<PAGE>

18. GENERAL.

This Agreement is the parties' entire agreement relating to the provision of
support for Covered Systems. It supersedes all prior or contemporaneous oral or
written communications, proposals and representations with respect to its
subject matter and prevails over any conflicting or additional terms of any
quote, order, acknowledgement or similar communication between the parties
during the term of this Agreement. No modification to this Agreement will be
binding, unless in writing and signed by a duly authorized representative of
each party. Any waiver of any provision of this Agreement, or a delay by either
party in the enforcement of any right hereunder, shall neither be construed as a
continuing waiver, nor create an expectation of nonenforcement, of that or any
other provision or right.

If any provision of this Agreement shall be deemed unenforceable or illegal in
any jurisdiction, the remaining provisions of this Agreement shall remain in
full force and effect and the parties shall use their best efforts to replace
such provision with a legal one consistent with the original intent of the
parties.

Neither party shall assign or otherwise transfer any of its rights or
obligations under this Agreement, without the prior written consent of the other
party, except that SunService may assign its right to payment and/or may assign
this Agreement to an affiliated company and/or may subcontract the provision of
support hereunder.

All Notices must be in writing and delivered either in person or by a means
evidenced by delivery receipt to the address specified on the Attachment. Such
Notice will be effective upon receipt.

All disputes related to this Agreement will be governed by and construed in
accordance with the laws of the Slovak Republic and shall be finally settled by
arbitration in accordance with the Conciliation and Arbitration Rules of the
International Chamber of Commerce ("ICC Rules"). The arbitral tribunal shall be
composed of one or more arbitrators pursuant to the ICC Rules. The language to
be used in the arbitral proceedings shall be Slovak. Place of the arbitration is
Bratislava, the Slovak Republic.

This Agreement shall be executed and signed in two (2) counterparts in the
English language with each contractual party retaining one (1) counterpart. This
Agreement may be translated into any foreign language at Customer's choice and
expense. Parties agree that the English language version be controlling and
prevail any foreign version of this Agreement.

19. INTELLECTUAL PROPERTY CLAIMS.

Sun will defend or settle at its option and expense any legal proceeding brought
against Customer, to the extent that it is based on a claim that any products,
services or technical data provided by Sun under an Agreement directly infringe
a copyright or U.S. patent, and will pay all damages and costs awarded by a
court of final appeal attributable to such claim, provided that Customer: (i)
gives written notice of the claim promptly to Sun; (ii) gives Sun sole control
of the defense and settlement of the claim; (iii) provides to Sun all available
information and assistance; and (iv) has not compromised or settled such claim.

                                        7
<PAGE>

sole control of the defense and settlement of the claim; (iii) provides to Sun
all available information and assistance; and (iv) has not compromised or
settled such claim.

If any products, services or technical data are found to infringe, or in Sun's
opinion are likely to be found to infringe, Sun may elect to (i) obtain for
Customer the right to use such products, services or technical data, (ii)
replace or modify the products, services, or technical data so that they become
non-infringing; or, if neither of these alternatives is reasonably available,
(iii) remove and/or stop use of the products, services or technical data and
refund Customer's net book value for these products, services or technical data.

Sun has no obligation under this Section 19 for any claim which results from (i)
use of products, services or technical data in combination with any
non-Sun-provided equipment, software or data; (ii) Sun's compliance with designs
or specifications of Customer; (iii) modification of products, services or
technical data; or (iv) use of an allegedly infringing version of any products,
services or technical data, if the alleged infringement could be avoided by use
of a different version made available to Customer.

This Section 19 states the entire liability of Sun and exclusive remedies of
Customer for claims of infringement.

This Agreement must be signed by authorized representatives of Customer and
SunService prior to the commencement of support.

The parties have read this Agreement, the attached Attachment(s), Exhibit(s),
and the pertinent program Descriptions, and agree to be bound thereby.

The Effective Date of this Agreement is as of 23.11. , 1999.

Sun Microsystems Slovakia, s.r.o.:        Eurotel Bratislava, a.s.:

/s/ Ing. Petr Kosina                      /s/ Jozef Barta
----------------------------------        --------------------------------------
Ing. Petr Kosina                          Jozef Barta

                                          /s/ Thomas Cancro
                                          --------------------------------------
                                          Thomas Cancro

                                       8
<PAGE>

                                                        EuroTel
                                                        ------------------------
                                                        EuroTel Bratisiava, a.s.
                                                        Cislo zmluvy: 12 79/1999

Agreement on Termination of the International Customer Support Program Agreement

                                   No. SR942

entered into on 1 April 1998 ("Agreement SR942") between SunService Division Sun
Microsystems intercontinental Operations, Inc., Branch Office with the address
at Delostrelecka 15, 160 00 Prague 6 ("Sun MIO")

and

Eurotel Bratislava, a.s. with its seat at Karpatska 8, 811 05 Bratislava
Identification Number: 35705019, Tax Identification Number: 35705019/602
("Customer")

                               Initial Provisions

1.    On 1 April 1998 Sun MIO and the Customer entered into the Agreement SR942
      regarding the rendering of the services by Sun MIO to the Customer with
      respect to the Sun Spectrum Support Program Services. A copy of the
      Agreement SR942 is an inseparable Exhibit 1 hereto.

2.    On 1 May 1998 Sun MIO sold the enterprise regarding the Czech branch
      office of Sun MIO ("Enterprise") to Sun Microsystems Czech, s.r.o. ("Sun
      Czech") with its seat at nam. Na Santince 5/2440, Prague 6 ("Sale of
      Enterprise"). Effective on 1 May 1998 (i) the assets, rights and other
      property values with respect to the Enterprise were transferred from Sun
      MIO to Sun Czech and (ii) obligations with respect to the Enterprise were
      assumed by Sun Czech, including the rights and obligations arising out of
      the Agreement SR942.

3.    On 1 July 1998 Sun Microsystems Slovakia s.r.o. ("Sun Slovakia") commenced
      to carry out business activities in the Slovak Republic consisting of
      deliveries of certain equipment and rendering certain services of the
      intentional group of companies Sun within the territory of the Slovak
      Republic, such deliveries and services having been provided by Sun Czech
      in the past.

                                   Article 1.

1.1   Based on the foregoing, Sun Czech and the Customer agreed to terminate
      validity of the Agreement SR942 including all the attachments thereof
      ("Termination"). Validity of the Termination shall be subject to entering
      into the International Customer Support Program Agreement between Sun
      Slovakia and the Customer which form an inseparable Exhibit 2 hereof.

                                   Article 2.

2.1   The capitalized terms shall have the meaning ascribed thereto in the
      Agreement SR942.
<PAGE>

2.2 This Agreement has been executed in two counterparts in English. Each
contracting party shall retain one counterpart of this Agreement.

In Prague on 17/11 1999                   In Bratislava on 23.11. 1999

Sun Microsystems Czech, s.r.o.:           Eurotel Bratislava, a.s.:

/s/ Ing. Petr Kosina                      /s/ Jozef Barta
------------------------------            --------------------------------------
Ing. Petr Kosina                          Jozef Barta

                                          /s/ Thomas Cancro
                                          --------------------------------------
                                          Thomas Cancro

                                       2
<PAGE>

                                                        Contract No : EK00028289
                                                        Quote No    : EK00028289
                                                        Date        : 07/08/00
                                                        Page        : 1 of 4

                                Support Agreement
                                     Between
                    Sun Microsystems Slovakia, s.r.o. ("Sun")
                                       And
                            EuroTel Bratislava, a.s.
                                   Karpatska 8
                                   Bratislava
                                     811 05
                                    SLOVAKIA
                                  ("Customer")

The terms and conditions of the Master Service Agreement between Customer and
Sun including the current SunSpectrum(SM) Programme Descriptions referred to
therein and the Product Schedule attached hereto apply to this Order and
Customer acknowledges that Customer has read, understands and agrees to be bound
by the same.

By signing this document Customer orders the Support Services for the products
detailed on the attached Product Schedule at the Fees shown and on the terms and
conditions set out or referred to in this document.

<TABLE>
<CAPTION>
EFFECTIVE PERIOD: 01/07/00 - 30/06/03              Contract Total: System/Hardware Options:   6.417,00
<S>                                                <C>                                        <C>
                                                   (Excl. VAT)     Software Items:            1.900,44
VAT No (If not previously supplied):_____________                  Contract Total:            8.317,44 USD
</TABLE>

---------------------------------------   --------------------------------------
EuroTel Bratislava, a.s.                  Sun Microsystems Slovakia, s.r.o.
CUSTOMER

  /s/ Josef Barta, CEO
  /s/ Thomas J. Cancro, CFO               /s/ Petr Kosina
---------------------------------------   --------------------------------------
DULY AUTHORIZED BY                DATE    DULY AUTHORIZED BY               DATE

  Prokurists                              Enterprise Services Country Manager
---------------------------------------   --------------------------------------
PRINTED NAME                      TITLE   PRINTED NAME                     TITLE

--------------------------------------------------------------------------------

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                                        Contract No : EK00028289
                                                        Quote No    : EK00028289
                                                        Date        : 07/08/00
                                                        Page        : 2 of 4

                               Support Agreement
                                Contact Persons

Initiator/s of support calls  Contract Administration   Recipient/s of software
to Sun's Solution Centre      Representative/s          releases and SunSolve
----------------------------  -----------------------   -----------------------

ES0166866                     ES0166798                 ES0166866
EuroTel Bratislava, a.s.      EuroTel Bratislava, a.s.  EuroTel Bratislava, a.s.
Ivan Gazi                     Jozef Barta               Ivan Gazi
Bajkalska 24                  Karpatska 8               Bajkalska 24
Bratislava                    Bratislava                Bratislava
830 08                        811 05                    830 08
SLOVAKIA                      SLOVAKIA                  SLOVAKIA
Tel:421 7 4955 3546           Tel:421 7 495 534 35      Tel:421 7 4955 3546
Fax:421  7 4955 3222          Fax:421 7 495 533 13      Fax:421 7 4955 3222
Email:gazii@eurotel.sk                                  Email:gazii@eurotel.sk

ES0166866
EuroTel Bratislava, a.s.      ES0166798
Jan Kujovic                   EuroTel Bratislava, a.s.
Bajkalska 24                  Thomas Cancro
Bratislava                    Karpatska 8
830 08                        Bratislava
SLOVAKIA                      811 05
Tel:421 903 709 648           SLOVAKIA
Fax:421 7 495 532 22          Tel:421 7 495 534 35
Email:kujovic@eurotel.sk      Fax:421 7 495 533 13

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                                        Contract No : EK00028289
                                                        Quote No    : EK00028289
                                                        Date        : 07/08/00
                                                        Page        : 3 of 4

Initiator/s of support calls  Contract Administration   Recipient/s of software
to Sun's Solution Centre      Representative/s          releases and SunSolve
----------------------------  -----------------------   -----------------------

ES0166866
EuroTel Bratislava, a.s.
Peter Straka
Bajkalska 24
Bratislava
830 08
SLOVAKIA
Tel:421 903 400 281
Fax:421 7 495 532 22
Email:straka@eurotel.sk

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                                        Contract No : EK00028289
                                                        Quote No    : EK00028289
                                                        Date        : 07/08/00
                                                        Page        : 4 of 4

                                Support Agreement
                              SunSpectrum END USER
                          Service Options & Discounts

FEATURES / OPTIONS:
  SPECTRUM II BRONZE
  [SBRN]               08 (ST) PHONE SUPPORT 8.30AM-5.30PM M-F    0%
                       13 (ST) PARTS REPLACEMENT WITHIN 2 DAYS    0%

DISCOUNTS:
                           CUSTOMER SPECIAL DISCOUNT                    15%
                           MULTI YEAR DISCOUNT                          10%

BILLING PERIOD:            QUARTERLY IN ADVANCE

BILLING ADDRESS:           EuroTel Bratislava, a.s.
                           Karpatska 8
                           Bratislava
                           811 05
                           SLOVAKIA

PURCHASE ORDER No:

PRODUCT SCHEDULE:          AS ATTACHED

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                PRODUCT SCHEDULE        Contract No : EK00028289
                                                        Quote No    : EK00028289
                           Period: 01/07/00 - 30/06/03  Date        : 07/08/00
                                                        Page        : 1 of 3

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

            Bajkalska 24                     Site Contact :
            Bratislava                              Phone :
            830 08                                  Email :
            SLOVAKIA                   Software Recipient : Ivan Gazi
                                                    Phone : 421 7 4955 3546
                                                    Email : gazii@eurotel.sk

                                  Site Summary
================================================================================
SPECTRUM II BRONZE - [SBRN]

--------------------------------------------------------------------------------
Discounts                                                           Discount (%)

  CUSTOMER SPECIAL DISCOUNT                                                 15%
  MULTI YEAR DISCOUNT                                                       10%
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Features /                                                            Uplift (%)
Options
  08 (ST) PHONE SUPPORT 8.30AM-5.30PM M-F                                    0%
  13 (ST) PARTS REPLACEMENT WITHIN 2 DAYS                                    0%
--------------------------------------------------------------------------------

Standard Discount                                                          23.5
Standard Discount with warranty                                            23.5

* Only for items on warranty.     NB Discount / Uplift method is multiplicative.
================================================================================

Product        Description                     Qty   Product   Description   Qty

A25-BA         SRVR E450 ZERO BASE               1
SOL-MEDIA      SOLARIS MEDIA ENGLISH VERSION     1
SSL-MEDIA      SUNSOLVE MEDIA - CD               1
X25-9.0-DT-P   SUNLINK X25 9.0 DESKTOP           1

Quote valid to 19 Aug 2000
<PAGE>

                                PRODUCT SCHEDULE        Contract No : EK00028289
                                                        Quote No    : EK00028289
                           Period: 01/07/00 - 30/06/03  Date        : 07/08/00
                                                        Page        : 2 of 3

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product       Serial     Host   Asset Number   Bill Qty   Start      End      Warranty   Monthly Discount   Pro-RataTotal
         Description   Number      ID    Host Name                 Date       Date                   List      (%)      For Period

------------------------------------------------------------------------------------------------------------------------------------
<S>       <C>          <C>        <C>    <C>            <C>      <C>        <C>            <C>     <C>        <C>         <C>
SBRN     A25-BA        914M20CB                                1 01/07/00   30/06/03       N       178,25     0,00        6.417,00
          SRVR E450
          ZERO BASE
------------------------------------------------------------------------------------------------------------------------------------
                                                                                               Total By Hardware          6.417,00
</TABLE>

Quote valid to 19 Aug 2000   Total By Page 6.417,00     Discount / Uplift method
                                                         is multiplicative.
                                                        Please see Site Summary,
                                                         for current site.
<PAGE>

                                PRODUCT SCHEDULE        Contract No : EK00028289
                                                        Quote No    : EK00028289
                           Period: 01/07/00 - 30/06/03  Date        : 07/08/00
                                                        Page        : 3 of 3

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service Product           Serial   Asset Number   Bill Qty     Start      End      Warranty   Monthly Discount   Pro-RataTotal
        Description       Number                      Ship     Date       Date                   List      (%)      For Period

-------------------------------------------------------------------------------------------------------------------------------
<S>     <C>               <C>      <C>                   <C> <C>        <C>           <C>        <C>      <C>         <C>
SBRN    SOL-MEDIA                                        0   01/07/00   30/06/03      N          0,00     0,00            0,00
        SOLARIS MEDIA
        ENGLISH VERSION                                  1
-------------------------------------------------------------------------------------------------------------------------------

SBRN    SSL-MEDIA                                        0   01/07/00   30/06/03      N          0,00     0,00            0,00
        SUNSOLVE
        MEDIA - CD                                       1

-------------------------------------------------------------------------------------------------------------------------------
SBRN    X25-9.0-DT-P                                     1   01/07/00   30/06/03      N         52,79     0,00        1.900,44
        SUNLINK X25
        9.0 DESKTOP                                      1
-------------------------------------------------------------------------------------------------------------------------------

                                                                                            Total By Software         1.900,44
                                                                                            Site Total                8.317,44 USD
</TABLE>

Quote valid to 19 Aug 2000   Total By Page 1.900,44     Discount / Uplift method
                                                         is multiplicative.
                                                        Please see Site Summary,
                                                         for current site.
<PAGE>

                                PRODUCT SCHEDULE        Contract No : EK00028289
                                                        Quote No    : EK00028289
                           Period: 01/07/00 - 30/06/03  Date        : 07/08/00
                                                        Page        : 1 of 1

Customer Name : EuroTel Bratislava, a.s.

  Site Number                          By Hardware  By Software        Total

Added
--------------------------------------------------------------------------------
  ES0166866       EuroTel
                    Bratislava, a.s.      6.417,00     1.900,44     8.317,44
    Total                                 6.417,00     1.900,44     8.317,44
--------------------------------------------------------------------------------
    Contract Total                        6.417,00     1.900,44     8.317,44 USD
--------------------------------------------------------------------------------

Quote valid to 19 Aug 2000
<PAGE>

                                                    Contract No : EK00016251
                                                    Quote No    : MRG00000117437
                                                    Date        : 27/07/00
                                                    Page        : 1 of 4

                                Support Agreement
                                     Between
                    Sun Microsystems Slovakia, s.r.o. ("Sun")
                                       And
                            EuroTel Bratislava, a.s.
                                   Karpatska 8
                                   Bratislava
                                     811 05
                                    SLOVAKIA
                                  ("Customer")

The terms and conditions of the Master Service Agreement between Customer and
Sun including the current SunSpectrum(SM) Programme Descriptions referred to
therein and the Product Schedule attached hereto apply to this Order and
Customer acknowledges that Customer has read, understands and agrees to be bound
by the same.

By signing this document Customer orders the Support Services for the products
detailed on the attached Product Schedule at the Fees shown and on the terms and
conditions set out or referred to in this document.

<TABLE>
<CAPTION>
EFFECTIVE PERIOD: 01/07/00 - 30/06/03              Contract Total: System/Hardware Options:   132.192,00
<S>                                                <C>                                        <C>
                                                   (Excl. VAT)     Software Items:                  0,00
VAT No (If not previously supplied):_____________                  Contract Total:            132.192,00 USD
</TABLE>

--------------------------------------------------------------------------------
EuroTel Bratislava, a.s.                  Sun Microsystems Slovakia, s.r.o.
CUSTOMER

/s/ Josef Barta, CEO
/s/ Thomas J. Cancro, CFO                 /s/ Petr Kosina
---------------------------------------   --------------------------------------
DULY AUTHORIZED BY                DATE    DULY AUTHORIZED BY               DATE

Prokurists                                Enterprise Services Country Manager
---------------------------------------   --------------------------------------
PRINTED NAME                      TITLE   PRINTED NAME                     TITLE

--------------------------------------------------------------------------------

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                                    Contract No : EK00016251
                                                    Quote No    : MRG00000117437
                                                    Date        : 27/07/00
                                                    Page        : 2 of 4

                               Support Agreement
                                Contact Persons

Initiator/s of support calls  Contract Administration   Recipient/s of software
to Sun's Solution Centre      Representative/s          releases and SunSolve
----------------------------  -----------------------   -----------------------

ES0166866                     ES0166798                 ES0166866
EuroTel Bratislava, a.s.      EuroTel Bratislava, a.s.  EuroTel Bratislava, a.s.
Ivan Gazi                     Jozef Barta               Ivan Gazi
Bajkalska 24                  Karpatska 8               Bajkalska 24
Bratislava                    Bratislava                Bratislava
830 08                        811 05                    830 08
SLOVAKIA                      SLOVAKIA                  SLOVAKIA
Tel:421 7 4955 3546           Tel:421 7 495 534 35      Tel:421 7 4955 3546
Fax:421 7 4955 3222           Fax:421 7 495 533 13      Fax:421 7 4955 3222
Email:gazii@eurotel.sk                                  Email:gazii@eurotel.sk

ES0166866                     ES0166798
EuroTel Bratislava, a.s.      EuroTel Bratislava, a.s.
Jan Kujovic                   Thomas Cancro
Bajkalska 24                  Karpatska 8
Bratislava                    Bratislava
830 08                        811 05
SLOVAKIA                      SLOVAKIA
Tel:421 903 709 648           Tel:421 7 495 534 35
Fax:421 7 495 532 22          Fax:421 7 495 533 13
Email:kujovic@eurotel.sk

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                                    Contract No : EK00016251
                                                    Quote No    : MRG00000117437
                                                    Date        : 27/07/00
                                                    Page        : 3 of 4

Initiator/s of support calls  Contract Administration   Recipient/s of software
to Sun's Solution Centre      Representative/s          releases and SunSolve
----------------------------  -----------------------   -----------------------

ES0166866
EuroTel Bratislava, a.s.
Peter Straka
Bajkalska 24
Bratislava
830 08
SLOVAKIA
Tel:421 903 400 281
Fax:421 7 495 532 22
Email:straka@eurotel.sk

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

                                                    Contract No : EK00016251
                                                    Quote No    : MRG00000117437
                                                    Date        : 27/07/00
                                                    Page        : 4 of 4

                                Support Agreement
                              SunSpectrum END USER
                          Service Options & Discounts

FEATURES / OPTIONS:
SPECTRUM II SILVER
[SSLV]                00 (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F                0%
                      08 (ST) PHONE SUPPORT 8.30AM - 5PM M-F                  0%

                      00 SK SILVER II 7X24 ONSITE SUPPORT                    30%
                      08 SK SILVER II UNLIMITED PHONE SUPPORT                20%

DISCOUNTS:
                         CUSTOMER SPECIAL DISCOUNT                           15%
                         MULTI YEAR DISCOUNT                                 10%

BILLING PERIOD:           QUARTERLY IN ADVANCE

BILLING ADDRESS:          EuroTel Bratislava, a.s.
                          Karpatska 8
                          Bratislava
                          811 05
                          SLOVAKIA

PURCHASE ORDER No:

PRODUCT SCHEDULE:         AS ATTACHED

Sun Microsystems Slovakia, s.r.o.    Tel.: +421 7 5229485            [LOGO] BVQi
Drienova 3                            Fax: +421 7 5229486
821 02 Bratislava
Slovak Republic
<PAGE>

<TABLE>
<CAPTION>
                                                                                                 Contract No: EK00016251
                                PRODUCT SCHEDULE                                                 Quote No   : MRG00000117437
                                                                                                 Date       : 27/07/00
                                                                                                 Page       : 1 of 4
                           Period: 01/07/00 - 30/06/03
<S>                 <C>                                           <C>                            <C>
Customer Name :     EuroTel Bratislava, a.s.

Site Name :         EuroTel Bratislava, a.s.                                                     ES0166866
                    Bajkalska 24                                  Site Contact :
                    Bratislava                                           Phone :
                    830 08                                               Email :
                    SLOVAKIA                                Software Recipient :
                                                                         Phone :
                                                                         Email :
</TABLE>

<TABLE>
<CAPTION>
                                  Site Summary
<S>                     <C>                               <C>          <C>                                                 <C>
                        SPECTRUM II SILVER - [SSLV]

                        Discounts                         Discount (%) Features / Options                                  Uplift(%)
                          CUSTOMER SPECIAL DISCOUNT       15%          00       (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F      0%
                                                                       08       (ST) PHONE SUPPORT 8.30AM-5PM M-F          0%
                          MULTI YEAR DISCOUNT             10%          00       SK SILVER II 7X24 ONSITE SUPPORT           30%
                                                                       08       SK SILVER II UNLIMITED PHONE SUPPORT       20%

                        Standard Discount                 23.5         Uplift                                              56
                        Standard Discount with warranty   23.5         * Only for items on warranty.

                                                                                      NB Discount / Uplift method is multiplicative.

Product                 Description                                    Qty      Product   Description                            Qty

2601A                   OPT INT CPU/MEM BD FOR                           6
E3002                   SERVER UE3000 BASE 1*PS                          2
S5T24-170-32-P17        WS S5/170, 20"S24, 32MB/2GB                      1
SOL-MEDIA               SOLARIS MEDIA ENGLISH VERSION                    1
SSL-MEDIA               SUNSOLVE MEDIA - CD                              1
X6518A                  SSA 75.6GB(18*4.2GB/7200)FWSCS                   4
</TABLE>
<PAGE>

<TABLE>
<CAPTION>
                                                                                                 Contract No: EK00016251
                                PRODUCT SCHEDULE                                                 Quote No   : MRG00000117437
                                                                                                 Date       : 27/07/00
                                                                                                 Page       : 2 of 4
                           Period: 01/07/00 - 30/06/03

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                                             ES0166866

Service Product         Serial Number                 Asset Number    Bill Qty          Start         End   Warranty
        Description                     Host ID       Host Name                          Date         Date
<S>    <C>                                                                  <C>        <C>          <C>
SSLV   2601A                                                                1          01/07/00     30/06/03   N
       OPT INT CPU/MEM BD FOR

SSLV   2601A                                                                1          01/07/00     30/06/03   N
       OPT INT CPU/MEM BD FOR

SSLV   2601A                                                                1          01/07/00     30/06/03   N
       OPT INT CPU/MEM BD FOR

SSLV   2601A                                                                1          01/07/00     30/06/03   N
       OPT INT CPU/MEM BD FOR

SSLV   2601A                                                                1          01/07/00     30/06/03   N
       OPT INT CPU/MEM BD FOR

SSLV   2601A                                                                1          01/07/00     30/06/03   N
       OPT INT CPU/MEM BD FOR

SSLV   E3002                747M9597                                        1          01/07/00     30/06/03   N
       SERVER UE3000 BASE 1*PS

SSLV   E3002                747M9598                                        1          01/07/00     30/06/03   N
       SERVER UE3000 BASE 1*PS

SSLV   S5T24-170-32-P17     746A0539                                        1          01/07/00     30/06/03   N
       WS S5/170, 20"S24,32MB/2GB

SSLV   X6518A               741M9459                                        1          01/07/00     30/06/03   N
       SSA 75.6GB(18*4.2GB/7200)FWSCS

SSLV   X6518A               741M9460                                        1          01/07/00     30/06/03   N
       SSA 75.6GB(18*4.2GB/7200)FWSCS

SSLV   X6518A               741M9461                                        1          01/07/00     30/06/03   N
       SSA 75.6GB(18*4.2GB/7200)FWSCS

<CAPTION>
Service Product          Serial Number  Monthly Discount   Uplift   Pro-RataTotal
        Description                     List         (%)      (%)      For Period
<S>     <C>                             <C>         <C>      <C>         <C>
SSLV    2601A                           223,75      0,00     0,00        8.055,00
        OPT INT CPU/MEM BD FOR

SSLV    2601A                           223,75      0,00     0,00        8.055,00
        OPT INT CPU/MEM BD FOR

SSLV    2601A                           223,75      0,00     0,00        8.055,00
        OPT INT CPU/MEM BD FOR

SSLV    2601A                           223,75      0,00     0,00        8.055,00
        OPT INT CPU/MEM BD FOR

SSLV    2601A                           223,75      0,00     0,00        8.055,00
        OPT INT CPU/MEM BD FOR

SSLV    2601A                           223,75      0,00     0,00        8.055,00
        OPT INT CPU/MEM BD FOR

SSLV    E3002                747M9597   747,00      0,00     0,00        26.892,0
        SERVER UE3000 BASE 1*PS

SSLV    E3002                747M9598   747,00      0,00     0,00        26.892,0
        SERVER UE3000 BASE 1*PS

SSLV    S5T24-170-32-P17     746A0539   119,50      0,00     0,00        4.302,00
        WS S5/170, 20"S24,32MB/2GB

SSLV    X6518A       741M9459           179,00      0,00     0,00        6.444,00
        SSA 75.6GB(18*4.2GB/7200)FWSCS

SSLV    X6518A               741M9460   179,00      0,00     0,00        6.444,00
        SSA 75.6GB(18*4.2GB/7200)FWSCS

SSLV    X6518A               741M9461   179,00      0,00      0,00        6.444,00
        SSA 75.6GB(18*4.2GB/7200)FWSCS
</TABLE>

Quote valid to 19 Aug 2000         Total By Page  125.748,00

                                     Discount / Uplift method is multiplicative.
                                      Please see Site Summary, for current site.
<PAGE>

<TABLE>
<CAPTION>
                                                                                                 Contract No: EK00016251
                                PRODUCT SCHEDULE                                                 Quote No   : MRG00000117437
                                                                                                 Date       : 27/07/00
                           Period: 01/07/00 - 30/06/03                                           Page       : 3 of 4

Customer Name : EuroTel Bratislava, a.s.

 Site Name :     EuroTel Bratislava, a.s.                                                                 ES0166866

Service         Product      Serial Number              Asset Number            Bill Qty   Start        End      Warrant
                Description                                                                Date         Date

<S>             <C>          <C> <C>                                            <C>        <C>          <C>      <C>
SSLV            X6518A       741M9465                                           1          01/07/00     30/06/03 N
                SSA 75.6GB(18*4.2GB/7200)FWSCS

<CAPTION>

Service         Product      Serial Number         Monthly Discount      Uplift  Pro-RataTotal
                Description                                 List (%)     (%)     For Period

<S>             <C>         <C>                    <C>           <C>     <C>     <C>
SSLV            X6518A       741M9465              179,00        0,00    0,00    6.444,00
                SSA 75.6GB(18*4.2GB/7200)FWSCS

                                                   Total By Hardware             132.192,00
</TABLE>

Quote valid to 19 Aug 2000    Total By Page    6.444,00

                                     Discount / Uplift method is multiplicative.
                                      Please see Site Summary, for current site.
<PAGE>

<TABLE>
<CAPTION>
                                PRODUCT SCHEDULE                                                 Contract No: EK00016251
                                                                                                 Quote No   : MRG00000117437
                                                                                                 Date       : 27/07/00
                           Period: 01/07/00 - 30/06/03                                           Page       : 4 of 4

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                                                   ES0166866

Service         Product      Serial Number              Asset Number           Bill Qty          Start         End
                Description                                                        Ship           Date         Date

<S>             <C>                                                                   <C>      <C>           <C>
SSLV            SOL-MEDIA                                                             0        01/07/00      30/06/03
                SOLARIS MEDIA ENGLISH VERSION                                         1

SSLV            SSL-MEDIA                                                             0        01/07/00      30/06/03
                SUNSOLVE MEDIA - CD                                                   1

<CAPTION>
Service         Product      Serial Number            Warranty     Monthly Discount      Uplift   Pro-RataTotal
                Description                                           List       (%)       (%)       For Period
<S>             <C>                                       <C>         <C>       <C>      <C>             <C>
SSLV            SOL-MEDIA                                 N           0,00      0,00     56,00           0,00
                SOLARIS MEDIA ENGLISH VERSION

SSLV            SSL-MEDIA                                 N           0,00      0,00     56,00           0,00
                SUNSOLVE MEDIA - CD
                                                                     Total By   Software                 0,00
                                                                     Site Total                     132.192,00 USD
</TABLE>

Quote valid to 19 Aug 2000   Total By Page   0,00

                                     Discount / Uplift method is multiplicative.
                                      Please see Site Summary, for current site.
<PAGE>

<TABLE>
<CAPTION>
                                                                                                 Contract No : EK00016251
                                PRODUCT SCHEDULE                                                 Quote No    : MRG00000117437
                                                                                                 Date        : 27/07/00
                                                                                                 Page        : 1 of 1
                           Period: 01/07/00 - 30/06/03

Customer Name :EuroTel Bratislava, a.s.

Site Number                                    By Hardware        By Software             Total

Original
<S>                                             <C>                      <C>         <C>
ES0166866      EuroTel Bratislava, a.s.         132.192,00               0,00        132.192,00
   Total                                        132.192,00               0,00        132.192,00
   Contract Total                               132.192,00               0,00        132.192,00      USD
</TABLE>

Quote valid to 19 Aug 2000
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 1 of 4

                                Support Agreement
                                    Between
                    Sun Microsystems Slovakia, s.r.o. ("Sun")
                                      And                        (Optional)
                            EuroTel Bratislava, a.s.
                                 Stefanikova 17             ("Business Address")
                                   Bratislava
                                     811 05
                                    SLOVAKIA
                        ("Customer Registered Address")

The terms and conditions of the Master Service Agreement between Customer and
Sun including the current SunSpectrum(SM) Programme Descriptions referred to
therein and the Product Schedule attached hereto apply to this Order and
Customer acknowledges that Customer has read, understands and agrees to be bound
by the same.

By signing this document Customer orders the Support Services for the products
detailed on the attached Product Schedule at the Fees shown and on the terms and
conditions set out or referred to in this document.

EFFECTIVE PERIOD: 01/10/00 - 30/09/01   Contract Total:   6.884,00   USD
                                        (Excl. VAT)

VAT No (If not previously supplied): _____________________________

--------------------------------------------------------------------------------
EuroTel Bratislava, a.s.                Sun Microsystems Slovakia, s.r.o.
------------------------                ---------------------------------
CUSTOMER

  /s/ Josef Barta, CEO
  /s/ Thomas J. Cancro, CFO             /s/ Viera Halasova
----------------------------------      ----------------------------------------
DULY AUTHORIZED BY        DATE          DULY AUTHORIZED BY                DATE

  Prokurists                            Country Manager
----------------------------------      ----------------------------------------
PRINTED NAME              TITLE         PRINTED NAME                      TITLE

--------------------------------------------------------------------------------

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 2 of 4

                               Support Agreement
                                Contact Persons

<TABLE>
<CAPTION>
Initiator/s of support calls to                                                                     Recipient/s of software releases
Sun's Solution Centre                                  Contract Administration Representative/s     and SunSolve
---------------------------------------------------    ----------------------------------------     --------------------------------
<S>                                                    <C>                                          <C>
ES0166866                                              ES0166798                                    ES0166866
EuroTel Bratislava, a.s.                               EuroTel Bratislava, a.s.                     EuroTel Bratislava, a.s.
Ivan Gazi                                              Jozef Barta                                  Ivan Gazi
Bajkalska 24                                           Stefanikova 17                               Bajkalska 24
Bratislava                                             Bratislava                                   Bratislava
830 08                                                 811 05                                       830 08
SLOVAKIA                                               SLOVAKIA                                     SLOVAKIA
Tel:421 7 4955 7375                                    Tel:421 7 495 534 35                         Tel:421 7 4955 7375
Fax:421 7 4955 3222                                    Fax:421 7 495 533 13                         Fax:421 7 4955 3222
Email:gazii@eurotel.sk                                                                              Email:gazii@eurotel.sk

ES0166866                                              ES0166798
EuroTel Bratislava, a.s.                               EuroTel Bratislava, a.s.
Jan Szuda                                              Thomas Cancro
Bajkalska 24                                           Stefanikova 17
Bratislava                                             Bratislava
830 08                                                 811 05
SLOVAKIA                                               SLOVAKIA
Tel:421 7 505 32 37, 421 7 903 709 649, 421 903 709    Tel:421 7 495 534 35
649                                                    Fax:421 7 495 533 13
Fax:421 7 505 33 13, 421 7 495 532 22
Email:szuda@eurotel.sk
</TABLE>

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 3 of 4

<TABLE>
<CAPTION>
Initiator/s of support calls to                                                                     Recipient/s of software releases
Sun's Solution Centre                                  Contract Administration Representative/s     and SunSolve
---------------------------------------------------    ----------------------------------------     --------------------------------
<S>                                                    <C>                                          <C>
ES0166866
EuroTel Bratislava, a.s.
Peter Straka
Bajkalska 24
Bratislava
830 08
SLOVAKIA
Tel:421 903 400 281
Fax:421 7 495 532 22
Email:straka@eurotel.sk
</TABLE>

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 4 of 4

                                Support Agreement
                              SunSpectrum END USER
                          Service Options & Discounts

FEATURES / OPTIONS:
   SPECTRUM II SILVER
   [SSLV]                     (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F
                              (ST) PHONE SUPPORT 8.30AM - 5PM M-F

BILLING PERIOD:               QUARTERLY IN ADVANCE

BILLING ADDRESS:              EuroTel Bratislava, a.s.
                              Stefanikova 17
                              Bratislava
                              811 05
                              SLOVAKIA

PURCHASE ORDER No:
                              1H/2000/00194     01/10/00        30/09/01

PRODUCT SCHEDULE:             AS ATTACHED

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                         Contract No: EK00030900
                                                         Quote No   : EK00030900
                                                         Date       : 28/11/00
                                                         Page       : 1 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/00 - 30/09/01

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866
            Bajkalska 24                 Site Contact  : Bratislava
            Phone : 830 08                      Email  :
            SLOVAKIA               Software Recipient  : Ivan Gazi
                                                 Phone : 421 7 4955 7375
                                                Email  : gazii@eurotel.sk

                                  Site Summary

--------------------------------------------------------------------------------
SPECTRUM II SILVER - [SSLV]

                                       -----------------------------------------

                                       Features / Options
                                       00  (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F
                                       08  (ST) PHONE SUPPORT 8.30AM - 5PM M-F
                                       -----------------------------------------

--------------------------------------------------------------------------------

<TABLE>
<CAPTION>
Product             Description                      Qty            Product          Description                  Qty
<S>                 <C>                               <C>           <C>              <C>                          <C>
A21S                SUN ENTERPRISE ULTRA 5 SERVER      1
A34                 E220R Server Base Model            1
A34-ULD1-9S-001EJ   E220R/450MHz/1GB/2-18GB 10K        1
CLAIS-O-9999-LIC    REF CLAIS-R-9999 CLAIS-O SWON      2
CLRIS-9999-LIC      REF CLRIS-B999 CLRIS-9999 SWON     2
SG-XARY147A-36G     36GB D1000 FOR RACK(10K RPM)       2
SOL-MEDIA           SOLARIS MEDIA ENGLISH VERSION      1
SSL-MEDIA           SUNSOLVE MEDIA - CD                1
</TABLE>

Quote valid to 24 Nov 2000
<PAGE>

                                                         Contract No: EK00030900
                                                         Quote No   : EK00030900
                                                         Date       : 28/11/00
                                                         Page       : 2 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/00 - 30/09/01

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product                Serial Number                  Asset Number    Bill Qty       Start       End      Warranty
         Description                               Host ID     Host Name                      Date        Date
---------------------------------------------------------------------------------------------------------------------------
<S>      <C>                    <C>                                               <C>       <C>         <C>           <C>
SSLV     A21S                   TW02743974                                         1        01/10/00    30/09/01       N
         SUN ENTERPRISE ULTRA 5 SERVER
---------------------------------------------------------------------------------------------------------------------------
SSLV     A34                    027M3157                                           1        01/10/00    30/09/01       N
         E220R Server
         Base Model
---------------------------------------------------------------------------------------------------------------------------
SSLV     A34-ULD1-9S-001E       028M3822                                           1        01/10/00    30/09/01       N
         E220R/450MHz/1GB/2-18GB 10K
---------------------------------------------------------------------------------------------------------------------------
SSLV     SG-XARY147A-36G        028M26D8                                           1        01/10/00    30/09/01       N
         36GB D1000 FOR RACK(10K RPM)
---------------------------------------------------------------------------------------------------------------------------
SSLV     SG-XARY147A-36G        028M26EF                                           1        01/10/00    30/09/01       N
         36GB D1000 FOR RACK(10K RPM)
---------------------------------------------------------------------------------------------------------------------------
</TABLE>

Quote valid to 24 Nov 2000
<PAGE>

                                                         Contract No: EK00030900
                                                         Quote No   : EK00030900
                                                         Date       : 28/11/00
                                                         Page       : 3 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/00 - 30/09/01

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product                Serial Number                  Asset Number    Bill Qty       Start       End      Warranty
         Description                               Host ID     Host Name                      Date        Date
---------------------------------------------------------------------------------------------------------------------------
<S>      <C>                    <C>                                               <C>       <C>         <C>           <C>
SSLV     CLAIS-O-9999-LIC                                                          1        01/10/00    30/09/01       N
         REF CLAIS-R-9999 CLAIS-O SWON                                             1
---------------------------------------------------------------------------------------------------------------------------
SSLV     CLAIS-O-9999-LIC                                                          1        01/10/00    30/09/01       N
         REF CLAIS-R-9999 CLAIS-O SWON                                             1
---------------------------------------------------------------------------------------------------------------------------
SSLV     CLRIS-9999-LIC                                                            1        01/10/00    30/09/01       N
         REF CLRIS-B999 CLRIS-9999
         SWON                                                                      1
---------------------------------------------------------------------------------------------------------------------------
SSLV     CLRIS-9999-LIC                                                            1        01/10/00    30/09/01       N
         REF CLRIS-B999 CLRIS-9999
         SWON                                                                      1
---------------------------------------------------------------------------------------------------------------------------
SSLV     SOL-MEDIA                                                                 0        01/10/00    30/09/01       N
         SOLARIS MEDIA ENGLISH VERSION                                             1
---------------------------------------------------------------------------------------------------------------------------
SSLV     SSL-MEDIA                                                                 0        01/10/00    30/09/01       N
         SUNSOLVE MEDIA -
         CD                                                                        1
---------------------------------------------------------------------------------------------------------------------------
</TABLE>

Quote valid to 24 Nov 2000
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 1 of 4

        Support Agreement Between
Sun Microsystems Slovakia, s.r.o. ("Sun")
                  And                                        (Optional)
        EuroTel Bratislava, a.s.
             Stefanikova 17                             ("Business Address")
               Bratislava
                 811 05
                SLOVAKIA
    ("Customer Registered Address")

The terms and conditions of the Master Service Agreement between Customer and
Sun including the current SunSpectrum(SM) Programme Descriptions referred to
therein and the Product Schedule attached hereto apply to this Order and
Customer acknowledges that Customer has read, understands and agrees to be bound
by the same.

By signing this document Customer orders the Support Services for the products
detailed on the attached Product Schedule at the Fees shown and on the terms and
conditions set out or referred to in this document.

EFFECTIVE PERIOD: 01/10/01 - 30/09/02        Contract Total: 6.884,00     USD
                                             (Excl. VAT)

VAT No (If not previously
supplied): _________________________

--------------------------------------------------------------------------------
EuroTel Bratislava, a.s.                      Sun Microsystems Slovakia, s.r.o.
CUSTOMER

  /s/ Josef Barta, CEO
  /s/ Thomas J. Cancro, CFO                   /s/ Viera Halasova
-------------------------------------         ----------------------------------
DULY AUTHORIZED BY         DATE               DULY AUTHORIZED BY        DATE

  Prokurists                                  Country Manager
-------------------------------------         ----------------------------------
PRINTED NAME               TITLE              PRINTED NAME              TITLE
--------------------------------------------------------------------------------

    Sun Microsystems Slovakia, s.r.o.   Tel.: +421 7 5229485        [LOGO] BVQI
    Drienova 3                          Fax:  +421 7 5229486
    821 02 Bratislava
    Slovak Republic
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 2 of 4

                               Support Agreement
                                Contact Persons

Initiator/s of
support calls to             Contract                   Recipient/s of
Sun's Solution               Administration             software releases
Centre                       Representative/s           and SunSolve
---------------              ----------------           ------------

ES0166866                    ES0166798                  ES0166866
EuroTel Bratislava, a.s.     EuroTel Bratislava, a.s.   EuroTel Bratislava, a.s.
Ivan Gazi                    Jozef Barta                Ivan Gazi
Bajkalska 24                 Stefanikova 17             Bajkalska 24
Bratislava                   Bratislava                 Bratislava
830 08                       811 05                     830 08
SLOVAKIA                     SLOVAKIA                   SLOVAKIA
Tel:421 7 4955 7375          Tel:421 7 495 534 35       Tel:421 7 4955 7375
Fax:421 7 4955 3222          Fax:421 7 495 533 13       Fax:421 7 4955 3222
Email:gazii@eurotel.sk                                  Email:gazii@eurotel.sk
                             ES0166798
ES0166866                    EuroTel Bratislava, a.s.
EuroTel Bratislava, a.s.     Thomas Cancro
Jan Szuda                    Stefanikova 17
Bajkalska 24                 Bratislava
Bratislava                   811 05
830 08                       SLOVAKIA
SLOVAKIA                     Tel:421 7 495 534 35
Tel:421 7 505 32 37,         Fax:421 7 495 533 13
421 7 903 709 649,
421 903 709 649
Fax:421 7 505 33 13,
421 7 495 532 22
Email:szuda@eurotel.sk

    Sun Microsystems Slovakia, s.r.o.   Tel.: +421 7 5229485        [LOGO] BVQI
    Drienova 3                          Fax:  +421 7 5229486
    821 02 Bratislava
    Slovak Republic
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 3 of 4

Initiator/s of
support calls to             Contract                   Recipient/s of
Sun's Solution               Administration             software releases
Centre                       Representative/s           and SunSolve
---------------              ----------------           ------------

ES0166866
EuroTel Bratislava, a.s.
Peter Straka
Bajkalska 24
Bratislava
830 08
SLOVAKIA
Tel:421 903 400 281
Fax:421 7 495 532 22
Email:straka@eurotel.sk

    Sun Microsystems Slovakia, s.r.o.   Tel.: +421 7 5229485        [LOGO] BVQI
    Drienova 3                          Fax:  +421 7 5229486
    821 02 Bratislava
    Slovak Republic
<PAGE>

                                                      Contract No : EK00030900/A
                                                      Quote No    : EK00030900/A
                                                      Date        : 28/11/00
                                                      Page        : 4 of 4

                                Support Agreement
                              SunSpectrum END USER
                           Service Options & Discounts

FEATURES / OPTIONS:
  SPECTRUM II SILVER
  [SSLV]                      (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F
                              (ST) PHONE SUPPORT 8.30AM - 5PM M-F

BILLING PERIOD:               QUARTERLY IN ADVANCE

BILLING ADDRESS:              EuroTel Bratislava, a.s.
                              Stefanikova 17
                              Bratislava
                              811 05
                              SLOVAKIA

PURCHASE ORDER No:

PRODUCT SCHEDULE:             AS ATTACHED

    Sun Microsystems Slovakia, s.r.o.   Tel.: +421 7 5229485        [LOGO] BVQI
    Drienova 3                          Fax:  +421 7 5229486
    821 02 Bratislava
    Slovak Republic
<PAGE>

                                                       Contract No: EK00030900/A
                                                       Quote No   : EK00030900/A
                                                       Date       : 28/11/00
                                                       Page       : 1 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/01 - 30/09/02

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866
            Bajkalska 24                        Site Contact :
            Bratislava                                 Phone :
            830 08                                     Email :
            SLOVAKIA                      Software Recipient : Ivan Gazi
                                                       Phone : 421 7 4955 7375
                                                       Email : gazii@eurotel.sk

                                  Site Summary

--------------------------------------------------------------------------------

SPECTRUM II SILVER - [SSLV]

                                    --------------------------------------------
                                    Features / Options

                                    00     (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F
                                    08     (ST) PHONE SUPPORT 8.30AM - 5PM M-F
                                    --------------------------------------------

--------------------------------------------------------------------------------

Product                            Description                               Qty

A21S                               SUN ENTERPRISE ULTRA 5 SERVER               1
A34                                E220R Server Base Model                     1
A34-ULD1-9S-001EJ                  E220R/450MHz/1GB/2-18GB 10K                 1
CLAIS-O-9999-LIC                   REF CLAIS-R-9999 CLAIS-O SWON               2
CLRIS-9999-LIC                     REF CLRIS-B999 CLRIS-9999 SWON              2
SG-XARY147A-36G                    36GB D1000 FOR RACK(10K RPM)                2
SOL-MEDIA                          SOLARIS MEDIA ENGLISH VERSION               1
SSL-MEDIA                          SUNSOLVE MEDIA - CD                         1

Quote valid to 25 Nov 2000
<PAGE>

                                                       Contract No: EK00030900/A
                                                       Quote No   : EK00030900/A
                                                       Date       : 28/11/00
                                                       Page       : 2 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/01 - 30/09/02

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product                    Serial Number            Asset Number  Bill Qty       Start         End     Warranty
         Description                               Host ID   Host Name                    Date          Date
<S>      <C>                        <C>            <C>       <C>               <C>      <C>           <C>          <C>
------------------------------------------------------------------------------------------------------------------------
SSLV     A21S                       TW02743974                                 1        01/10/01      30/09/02     N
         SUN ENTERPRISE ULTRA 5 SERVER

SSLV     A34                        027M3157                                   1        01/10/01      30/09/02     N
         E220R Server Base Model

------------------------------------------------------------------------------------------------------------------------
SSLV     A34-ULD1-9S-001EJ          028M3822                                   1        01/10/01      30/09/02     N
         E220R/450MHz/1GB/2-18GB 10K

SSLV     SG-XARY147A-36G            028M26D8                                   1        01/10/01      30/09/02     N
         36GB D1000 FOR RACK(10K RPM)

------------------------------------------------------------------------------------------------------------------------
SSLV     SG-XARY147A-36G            028M26EF                                   1        01/10/01      30/09/02     N
         36GB D1000 FOR RACK(10K RPM)
</TABLE>

Quote valid to 25 Nov 2000
<PAGE>

                                                       Contract No: EK00030900/A
                                                       Quote No   : EK00030900/A
                                                       Date       : 28/11/00
                                                       Page       : 3 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/01 - 30/09/02

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product             Serial Number                   Asset Number  Bill Qty      Start         End     Warranty
         Description                               Host ID   Host Name     Ship          Date          Date
<S>      <C>              <C>                     <C>       <C>               <C>      <C>           <C>          <C>
-----------------------------------------------------------------------------------------------------------------------
SSLV     CLAIS-O-9999-LIC                                                     1        01/10/01      30/09/02     N
         REF CLAIS-R-9999 CLAIS-O SWON                                        1

SSLV     CLAIS-O-9999-LIC                                                     1        01/10/01      30/09/02     N
         REF CLAIS-R-9999 CLAIS-O SWON                                        1

-----------------------------------------------------------------------------------------------------------------------
SSLV     CLRIS-9999-LIC                                                       1        01/10/01      30/09/02     N
         REF CLRIS-B999 CLRIS-9999 SWON                                       1

SSLV     CLRIS-9999-LIC                                                       1        01/10/01      30/09/02     N
         REF CLRIS-B999 CLRIS-9999 SWON                                       1

-----------------------------------------------------------------------------------------------------------------------
SSLV     SOL-MEDIA                                                            0        01/10/01      30/09/02     N
         SOLARIS MEDIA ENGLISH VERSION                                        1

SSLV     SSL-MEDIA                                                            0        01/10/01      30/09/02     N
         SUNSOLVE MEDIA - CD                                                  1
</TABLE>

Quote valid to 25 Nov 2000
<PAGE>

                                                      Contract No : EK00030900/B
                                                      Quote No    : EK00030900/B
                                                      Date        : 28/11/00
                                                      Page        : 1 of 4

                            Support Agreement Between
                   Sun Microsystems Slovakia, s.r.o. ("Sun")
                                       And                       (Optional)
                            EuroTel Bratislava, a.s.
                                 Stefanikova 17             ("Business Address")
                                   Bratislava
                                     811 05
                                    SLOVAKIA
                        ("Customer Registered Address")

The terms and conditions of the Master Service Agreement between Customer and
Sun including the current SunSpectrum(SM) Programme Descriptions referred to
therein and the Product Schedule attached hereto apply to this Order and
Customer acknowledges that Customer has read, understands and agrees to be bound
by the same.

By signing this document Customer orders the Support Services for the products
detailed on the attached Product Schedule at the Fees shown and on the terms and
conditions set out or referred to in this document.

EFFECTIVE PERIOD: 01/10/02 - 30/09/03   Contract Total: 7.610,00        USD
                                        (Excl. VAT)

VAT No (If not previously supplied): _____________________________

--------------------------------------------------------------------------------
EuroTel Bratislava, a.s.                Sun Microsystems Slovakia, s.r.o.
------------------------                ---------------------------------
CUSTOMER

 /s/ Josef Barta, CEO
 /s/ Thomas Cancro, CFO                 /s/ Viera Halasova
----------------------------------      ----------------------------------------
DULY AUTHORIZED BY       DATE           DULY AUTHORIZED BY              DATE

 Prokurists                             Country Manager
----------------------------------      ----------------------------------------
PRINTED NAME             TITLE          PRINTED NAME                    TITLE

--------------------------------------------------------------------------------

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                      Contract No : EK00030900/B
                                                      Quote No    : EK00030900/B
                                                      Date        : 28/11/00
                                                      Page        : 2 of 4

                               Support Agreement
                                Contact Persons

<TABLE>
<CAPTION>
Initiator/s of support calls to                                                                     Recipient/s of software releases
Sun's Solution Centre                                  Contract Administration Representative/s     and SunSolve
---------------------------------------------------    ----------------------------------------     --------------------------------
<S>                                                    <C>                                          <C>
ES0166866                                              ES0166798                                    ES0166866
EuroTel Bratislava, a.s.                               EuroTel Bratislava, a.s.                     EuroTel Bratislava, a.s.
Ivan Gazi                                              Jozef Barta                                  Ivan Gazi
Bajkalska 24                                           Stefanikova 17                               Bajkalska 24
Bratislava                                             Bratislava                                   Bratislava
830 08                                                 811 05                                       830 08
SLOVAKIA                                               SLOVAKIA                                     SLOVAKIA
Tel:421 7 4955 7375                                    Tel:421 7 495 534 35                         Tel:421 7 4955 7375
Fax:421 7 4955 3222                                    Fax:421 7 495 533 13                         Fax:421 7 4955 3222
Email:gazii@eurotel.sk                                                                              Email:gazii@eurotel.sk

ES0166866                                              ES0166798
EuroTel Bratislava, a.s.                               EuroTel Bratislava, a.s.
Jan Szuda                                              Thomas Cancro
Bajkalska 24                                           Stefanikova 17
Bratislava                                             Bratislava
830 08                                                 811 05
SLOVAKIA                                               SLOVAKIA
Tel:421 7 505 32 37, 421 7 903 709 649, 421 903 709    Tel:421 7 495 534 35
649                                                    Fax:421 7 495 533 13
Fax:421 7 505 33 13, 421 7 495 532 22
Email:szuda@eurotel.sk
</TABLE>

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                      Contract No : EK00030900/B
                                                      Quote No    : EK00030900/B
                                                      Date        : 28/11/00
                                                      Page        : 3 of 4

<TABLE>
<CAPTION>
Initiator/s of support calls to                                                                     Recipient/s of software releases
Sun's Solution Centre                                  Contract Administration Representative/s     and SunSolve
---------------------------------------------------    ----------------------------------------     --------------------------------
<S>                                                    <C>                                          <C>
ES0166866
EuroTel Bratislava, a.s.
Peter Straka
Bajkalska 24
Bratislava
830 08
SLOVAKIA
Tel:421 903 400 281
Fax:421 7 495 532 22
Email:straka@eurotel.sk
</TABLE>

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                      Contract No : EK00030900/B
                                                      Quote No    : EK00030900/B
                                                      Date        : 28/11/00
                                                      Page        : 4 of 4

                                Support Agreement
                              SunSpectrum END USER
                          Service Options & Discounts

FEATURES / OPTIONS:
  SPECTRUM II SILVER
  [SSLV]                                   (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F
                                           (ST) PHONE SUPPORT 8.30AM - 5PM M-F

BILLING PERIOD:                            QUARTERLY IN ADVANCE

BILLING ADDRESS:                           EuroTel Bratislava, a.s.
                                           Stefanikova 17
                                           Bratislava
                                           811 05
                                           SLOVAKIA

PURCHASE ORDER No:

PRODUCT SCHEDULE:                          AS ATTACHED

Sun Microsystems Slovakia, s.r.o.       Tel.: +421 7 5229485
Drienova 3                              Fax:  +421 7 5229486
821 02 Bratislava
Slovak Republic

                                                                     [LOGO BVQi]
<PAGE>

                                                       Contract No: EK00030900/B
                                                       Quote No   : EK00030900/B
                                                       Date       : 28/11/00
                                                       Page       : 1 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/02 - 30/09/03

Customer Name : EuroTel Bratislava, a.s.

Site Name :  EuroTel Bratislava, a.s.                                 ES0166866
             Bajkalska 24                       Site Contact :
             Bratislava                                Phone :
             830 08                                    Email :
             SLOVAKIA                     Software Recipient : Ivan Gazi
                                                       Phone : 421 7 4955 7375
                                                       Email : gazii@eurotel.sk

                                  Site Summary

--------------------------------------------------------------------------------
SPECTRUM II SILVER - [SSLV]

                                    --------------------------------------------
                                    Features / Options

                                    00     (ST) ONSITE SUPPORT 8.30AM-5.30PM M-F
                                    08     (ST) PHONE SUPPORT 8.30AM - 5PM M-F
                                    --------------------------------------------

--------------------------------------------------------------------------------

Product                  Description                                         Qty

A21S                     SUN ENTERPRISE ULTRA 5 SERVER                         1
A34                      E220R Server Base Model                               1
A34-ULD1-9S-001EJ        E220R/450MHz/1GB/2-18GB 10K                           1
CLAIS-O-9999-LIC         REF CLAIS-R-9999 CLAIS-O SWON                         2
CLRIS-9999-LIC           REF CLRIS-B999 CLRIS-9999 SWON                        2
SG-XARY147A-36G          36GB D1000 FOR RACK(10K RPM)                          2
SOL-MEDIA                SOLARIS MEDIA ENGLISH VERSION                         1
SSL-MEDIA                SUNSOLVE MEDIA - CD                                   1

Quote valid to 25 Nov 2000
<PAGE>

                                                       Contract No: EK00030900/B
                                                       Quote No   : EK00030900/B
                                                       Date       : 28/11/00
                                                       Page       : 2 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/02 - 30/09/03

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product                    Serial Number            Asset Number  Bill Qty       Start         End     Warranty
         Description                               Host ID   Host Name                    Date          Date
<S>      <C>                        <C>            <C>       <C>               <C>      <C>           <C>          <C>
------------------------------------------------------------------------------------------------------------------------
SSLV     A21S                       TW02743974                                 1        01/10/02      30/09/03     N
         SUN ENTERPRISE ULTRA 5 SERVER

------------------------------------------------------------------------------------------------------------------------
SSLV     A34                        027M3157                                   1        01/10/02      30/09/03     N
         E220R Server Base Model

------------------------------------------------------------------------------------------------------------------------
SSLV     A34-ULD1-9S-001EJ          028M3822                                   1        01/10/02      30/09/03     N
         E220R/450MHz/1GB/2-18GB 10K

------------------------------------------------------------------------------------------------------------------------
SSLV     SG-XARY147A-36G            028M26D8                                   1        01/10/02      30/09/03     N
         36GB D1000 FOR RACK(10K RPM)

------------------------------------------------------------------------------------------------------------------------
SSLV     SG-XARY147A-36G            028M26EF                                   1        01/10/02      30/09/03     N
         36GB D1000 FOR RACK(10K RPM)

------------------------------------------------------------------------------------------------------------------------
</TABLE>

Quote valid to 25 Nov 2000
<PAGE>

                                                       Contract No: EK00030900/B
                                                       Quote No   : EK00030900/B
                                                       Date       : 28/11/00
                                                       Page       : 3 of 3

                                PRODUCT SCHEDULE

                           Period: 01/10/02 - 30/09/03

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
Service  Product             Serial Number                   Asset Number  Bill Qty      Start         End     Warranty
         Description                               Host ID   Host Name     Ship          Date          Date
<S>      <C>              <C>                     <C>       <C>               <C>      <C>           <C>          <C>
-----------------------------------------------------------------------------------------------------------------------
SSLV     CLAIS-O-9999-LIC                                                     1        01/10/02      30/09/03     N
         REF CLAIS-R-9999 CLAIS-O SWON                                        1

-----------------------------------------------------------------------------------------------------------------------
SSLV     CLAIS-O-9999-LIC                                                     1        01/10/02      30/09/03     N
         REF CLAIS-R-9999 CLAIS-O SWON                                        1

-----------------------------------------------------------------------------------------------------------------------
SSLV     CLRIS-9999-LIC                                                       1        01/10/02      30/09/03     N
         REF CLRIS-B999 CLRIS-9999 SWON                                       1

-----------------------------------------------------------------------------------------------------------------------
SSLV     CLRIS-9999-LIC                                                       1        01/10/02      30/09/03     N
         REF CLRIS-B999 CLRIS-9999 SWON                                       1

-----------------------------------------------------------------------------------------------------------------------
SSLV     SOL-MEDIA                                                            0        01/10/02      30/09/03     N
         SOLARIS MEDIA ENGLISH VERSION                                        1

-----------------------------------------------------------------------------------------------------------------------
SSLV     SSL-MEDIA                                                            0        01/10/02      30/09/03     N
         SUNSOLVE MEDIA - CD                                                  1

-----------------------------------------------------------------------------------------------------------------------
</TABLE>

Quote valid to 25 Nov 2000
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 1 of 4

             Support Agreement
                  Between
 Sun Microsystems Slovakia, s.r.o. ("Sun")
                  And                                      (Optional)
          EuroTel Bratislava, a.s.
               Stefanikova 17                        ("Business Address")
                  Bratislava
                  811 05
                  SLOVAKIA
          ("Customer Registered Address")

The terms and conditions of the Master Service Agreement between Customer and
Sun including the current SunSpectrum(sm) Programme Descriptions referred to
therein and the Product Schedule attached hereto apply to this Order and
Customer acknowledges that Customer has read, understands and agrees to be bound
by the same.

By signing this document Customer orders the Support Services for the products
detailed on the attached Product Schedule at the Fees shown and on the terms and
conditions set out or referred to in this document.

<TABLE>
<CAPTION>
EFFECTIVE PERIOD: 01/01/01 - 30/06/03              Contract Total:          System/Hardware Options:          5.875,20
<S>                                                <C>                      <C>                               <C>
                                                   (Excl. VAT)              Software Items:                   0,00
VAT No (If not previously supplied):_________                               Contract Total:                   5.875,20  EUR
</TABLE>

EuroTel Bratislava, a.s.                       Sun Microsystems Slovakia, s.r.o.
CUSTOMER

------------------------------------------     ---------------------------------
DULY AUTHORIZED BY                  DATE       DULY AUTHORIZED BY       DATE

------------------------------------------     ---------------------------------
PRINTED NAME                        TITLE      PRINTED NAME             TITLE

Sun Microsystems Slovakia, s.r.o.          Tel.: +421 7 5229485  [LOGO]
Drienova 3                                 Fax:  +421 7 5229486  ISO 9002
821 02 Bratislava
Slovak Republic
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 2 of 4

                                Support Agreement
                                 Contact Persons

<TABLE>
<CAPTION>
                                                                                                   Recipient/s of software releases
Initiator/s of support calls to Sun's Solution Centre   Contract Administration Representative/s   and SunSolve
-----------------------------------------------------   ----------------------------------------   ---------------------------------
<S>                                                     <C>                                        <C>
ES0166866                                               ES0166798                                  ES0166866
EuroTel Bratislava, a.s.                                EuroTel Bratislava, a.s.                   EuroTel Bratislava, a.s.
Ivan Gazi                                               Jozef Barta                                Ivan Gazi
Bajkalska 24                                            Stefanikova 17                             Bajkalska 24
Bratislava                                              Bratislava                                 Bratislava
830 08                                                  811 05                                     830 08
SLOVAKIA                                                SLOVAKIA                                   SLOVAKIA
Tel:421 7 4955 7375                                     Tel:421 7 495 534 35                       Tel:421 7 4955 7375
Fax:421 7 4955 3222                                     Fax:421 7 495 533 13                       Fax:421 7 4955 3222
Email:gazii@eurotel.sk                                                                             Email:gazii@eurotel.sk

ES0166866                                               ES0166798
EuroTel Bratislava, a.s.                                EuroTel Bratislava, a.s.
Jan Kujovic                                             Thomas Cancro
Bajkalska 24                                            Stefanikova 17
Bratislava                                              Bratislava
830 08                                                  811 05
SLOVAKIA                                                SLOVAKIA
Tel:421 903 709 648                                     Tel:421 7 495 534 35
Fax:421 7 495 532 22                                    Fax:421 7 495 533 13
Email:kujovic@eurotel.sk
</TABLE>

Sun Microsystems Slovakia, s.r.o.          Tel.: +421 7 5229485   [LOGO]
Drienova 3                                 Fax : +421 7 5229486   IS0 9002
821 02 Bratislava
Slovak Republic
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 3 of 4

<TABLE>
<CAPTION>
                                                                                                   Recipient/s of software releases
Initiator/s of support calls to Sun's Solution Centre    Contract Administration Representative/s  and SunSolve
-----------------------------------------------------    ----------------------------------------  --------------------------------
<S>                                          <C>
ES0166866
EuroTel Bratislava, a.s.
Peter Straka
Bajkalska 24
Bratislava
830 08
SLOVAKIA
Tel:421 903 400 281
Fax:421 7 495 532 22
Email:straka@eurotel.sk
</TABLE>

Sun Microsystems Slovakia, s.r.o.          Tel.: +421 7 5229485 [LOGO]
Drienova 3                                 Fax : +421 7 5229486 [IS0 9002]
821 02 Bratislava
Slovak Republic
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 4 of 4

                                Support Agreement
                              SunSpectrum END USER
                           Service Options & Discounts

<TABLE>
<CAPTION>

FEATURES / OPTIONS:
<S>                                    <C>        <C>                                                  <C>              <C>
  SPECTRUM II BRONZE
  [SBRN]                               08         (ST) PHONE SUPPORT 8.30AM-5.30PM M-F                 0%
                                       13         (ST) PARTS REPLACEMENT WITHIN 2 DAYS                 0%

DISCOUNTS:
                                                  CUSTOMER SPECIAL DISCOUNT                                             15%
                                                  MULTI YEAR DISCOUNT                                                   10%

BILLING PERIOD:                                   QUARTERLY IN ADVANCE

BILLING ADDRESS:                                  EuroTel Bratislava, a.s.
                                                  Stefanikova 17
                                                  Bratislava
                                                  811 05
                                                  SLOVAKIA

PURCHASE ORDER No:

PRODUCT SCHEDULE:                                 AS ATTACHED
</TABLE>

Sun Microsystems Slovakia, s.r.o.          Tel.: +421 7 5229485 [LOGO]
Drienova 3                                 Fax : +421 7 5229486 [IS0 9002]
821 02 Bratislava
Slovak Republic
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 1 of 3

                                PRODUCT SCHEDULE

                           Period: 01/01/01 - 30/06/03

Customer Name :   EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                  ES0166866
            Bajkalska 24                     Site Contact :
            Bratislava                              Phone :
            830 08                                  Email :
            SLOVAKIA                   Software Recipient : Ivan Gazi
                                                    Phone : 421 7 4955 7375
                                                    Email : gazii@eurotel.sk

                                  Site Summary

<TABLE>
<CAPTION>
SPECTRUM II BRONZE - [SBRN]

Discounts                      Discount(%)        Features / Options                           Uplift (%)

<S>                                   <C>         <C>    <C>                                          <C>
CUSTOMER SPECIAL DISCOUNT             15%         08     (ST) PHONE SUPPORT 8.30AM-5.30PM M-F         0%
                                                  13     (ST) PARTS REPLACEMENT WITHIN 2 DAYS         0%
MULTI YEAR DISCOUNT                   10%

Standard Discount                     23.5
Standard Discount with warranty       23.5       * Only for items on warranty.        NB Discount / Uplift method is multiplicative.

<CAPTION>
Product            Description                                      Qty    Product        Description                  Qty

<S>                      <C>                                          <C>
A25-BA             SRVR E450 ZERO BASE                                1
SOL-MEDIA          SOLARIS MEDIA ENGLISH VERSION                      1
SSL-MEDIA          SUNSOLVE MEDIA - CD                                1
</TABLE>

Quote valid to 09 Feb 2001
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 2 of 3

                                PRODUCT SCHEDULE

                           Period: 01/01/01 - 30/06/03

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>

Service      Product               Serial Number                    Asset Number    Bill Qty      Start
             Description                             Host Id        Host Name                      Date

<S>          <C>                   <C>                                                    <C>   <C>
SBRN         A25-BA                914M20CB                                                1     01/01/01
             SRVR E450 ZERO BASE

<CAPTION>
Service      Product                   End      Warranty   Monthly Discount   Pro-RataTotal
             Description               Date                List      (%)          For Period

<S>           <C>                      <C>         <C>     <C>      <C>             <C>
SBRN         A25-BA                    30/06/03    N       256,00   23,50           5.875,20
             SRVR E450 ZERO BASE
</TABLE>

                                             Total By Hardware          5.875,20

Quote valid to 09 Feb 2001                   Total By Page              5.875,20

                                     Discount / Uplift method is multiplicative.
                                      Please see Site Summary, for current site.
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 3 of 3

                                PRODUCT SCHEDULE

                           Period: 01/01/01 - 30/06/03

Customer Name : EuroTel Bratislava, a.s.

Site Name : EuroTel Bratislava, a.s.                                   ES0166866

<TABLE>
<CAPTION>
              Product        Serial Number           Asset Number     Bill Qty  Start      End
Service       Description                  Host Id   Host Name         Ship     Date       Date

<S>          <C>                                                          <C>   <C>        <C>
SBRN         SOL-MEDIA                                                    0     01/01/01   30/06/03
             SOLARIS MEDIA ENGLISH
             VERSION                                                      1

SBRN         SSL-MEDIA                                                    0     01/01/01   30/06/03
             SUNSOLVE MEDIA - CD                                          1

<CAPTION>
              Product                   Warranty  Monthly Discount      Pro-RataTotal
Service       Description                            List       (%)         For Period

<S>          <C>                            <C>    <C>       <C>                 <C>
SBRN         SOL-MEDIA                      N       0,00      0,00                0,00
             SOLARIS MEDIA ENGLISH
             VERSION

SBRN         SSL-MEDIA                      N       0,00      0,00                0,00
             SUNSOLVE MEDIA - CD

</TABLE>

                                           Total By Software         0,00
                                           Site Total              5.875,20 EUR

Quote valid to 09 Feb 2001                 Total By Page          0,00

                                     Discount / Uplift method is multiplicative.
                                      Please see Site Summary, for current site.
<PAGE>

                                                      Contract No : EK00032143/A
                                                      Quote No    : EK00032143/A
                                                      Date        : 10/01/01
                                                      Page        : 1 of 1

                                PRODUCT SCHEDULE

                           Period: 01/01/01 - 30/06/03

Customer Name :      EuroTel Bratislava, a.s.

<TABLE>
<CAPTION>
  Site Number                             By Hardware                     By Software    Total

Added
<S>                                        <C>                             <C>            <C>
ES0166866   EuroTel Bratislava, a.s.       5.875,20                        0,00           5.875,20

Total                                      5.875,20                        0,00           5.875,20

Contract Total                             5.875,20                        0,00           5.875,20 EUR
</TABLE>

Quote valid to 09 Feb 2001<PAGE>

                                                              Exhibit 4(b)(ii).5

                        CONTRACT ON SUPPLIES No. 2000/70

hereinafter referred to as the "Contract" pursuant to the provision of the
Section 269, Subsection 2 of the Commercial Code by and between

EuroTel Bratislava, a. s.
(hereinafter also referred to as "EuroTel" or the "Customer")
Stefanikova17
811 05  Bratislava
the Slovak Republic
Represented by: Ing. Josef Barta
                           Director General / Authorised Agent
                           Mr. Thomas Cancro
                           Financial Director / Authorised Agent
Bank connection: Tatrabanka Bratislava
Account No.: 2622021710/1100
Company ID: 35705019
Tax ID: 35705019/600

and

Compaq Computer Slovakia, s. r. o.
(hereinafter also referred to as "Compaq")
Mileticova 23
820 06  Bratislava
the Slovak Republic
Represented by: Ing. Peter Weber
                           Director General / Executive
Bank connection: Tatrabanka Bratislava
Account No.: 2672000213/1100
Company ID: 31343970
Tax ID: 31343970/601

Pursuant to this Contract Compaq sells hardware, provides licences to software,
ensures services related to the realisation of products determined in the
Annexes A and B and it supplies Priority services for them.
The Customer purchases this hardware and services and accepts these software
licences. Compaq declares it is 100 % (indirectly) owned subsidiary of Compaq
Computer Corporation.

1. DEFINITIONS

"Device" - means hardware products supplied by Compaq on the basis of this
Contract.
"Products" - means devices and software determined in the Annex A to
this Contract.
"Services" - means services related to maintenance, advisory, integration or
training supplied by Compaq on the basis of this Contract as defined in the
Annex B to this Contract.
"Priority Services" - mean services related to the hardware maintenance, support
of software and supply of licences and media as defined in the Annex D to this
Contract.
"Services Description" - and "Description of Software Products" - relate to
the documents describing the features of specific services and software products
pursuant to the Annex A. "Software" - relates to computing programmes
(including databases and authorisation keys) supplied by Compaq within the frame
of this Contract together with hardware products.
"Licence" - for the purpose of this Contract represents the authorisation of the
Customer to use the respective version of software supplied together with
hardware products by Compaq within the frame of this Contract for an indefinite
period of time.
<PAGE>

2. SUBJECT OF THE CONTRACT

Compaq sells the hardware devices, implementation services and Priority services
to the Customer within the frame of the supply of the solution for migration and
archiving of near-online data and the Customer purchases these hardware devices,
implementation and Priority services.

3. PRICES

The Customer shall pay the price as determined below for the fulfilment of
Compaq pursuant to this Contract. All the parts of the price are determined in
US Dollars (USD) and are payable in Slovak Crowns (SKK) with the use of the
foreign exchange rate as at the date of invoicing determined by the National
Bank of Slovakia.

3.1      The price includes:

3.1.1    insurance
3.1.2    customs fees
3.1.3    transportation

3.2      The Customer shall pay the below stated prices for the fulfilment of
         Compaq. The prices are excluding value added tax (VAT).

3.2.1     Disk field ESA12000                                USD 93,446.00
          - start-up and installation of HW                   USD 2,890.00
          - Priority services 24x7x4/4years                  USD 47,552.00
          - import surcharge                                  USD 1,869.00
          Total price                                       USD 145,757.00

3.2.2     Fibre Channel Infrastructure                       USD 15,585.00
          - base installation of HW                             USD 350.00
          - Priority services 24x7x4/4years                   USD 6,837.00
          - import surcharge                                    USD 311.00
          Total price                                        USD 23,083.00

3.2.3     Jukebox NSM2000 (Jupiter)                          USD 33,447.00
          - base installation                                  USD  350.00
          - services 9x5x4/4 years                           USD 12,544.00
          Total price:                                       USD 46,341.00

3.2.4     Archiving Software                                  USD 3,607.00
          - base installation                                   USD 244.00
<PAGE>

          - services 9x5x4/4 years                                   USD 857.00
          - import surcharge                                          USD 72.00
          Total price:                                             USD 4,780.00

3.2.5     Implementation services related
          to migration and archiving of
          near-online data, system
          integration of archiving system                         USD 80,000.00

3.2.6     Total prices for products and                          USD 297,709.00
          services
          Total import surcharge                                   USD 2,252.00
          Total Price                                            USD 299,961.00

         This price is fix and it will not be increased in any way.

3.3      The products determined under the points 3.2.1, 3.2.2 and 3.2.4 are
         considered to be the products of Compaq as these are being sold under
         this brand. The products determined under the points 3.2.3 are third
         party products.

4.       PAYMENT CONDITIONS

4.1      The price will be settled by the Customer of Compaq in compliance with
         the following payment conditions:

4.1.1    For the supply of products and services determined under the points
         3.2.1 to 3.2.4: Forty percent (40 %) of the total payment in the form
         of advance invoice with the maturity of 30 days from the day of
         delivery of the invoice after signing the Contract, the outstanding
         sixty percent (60 %) in the form of final invoice including VAT after
         the supply to the Customer and standard installation tests with the
         maturity of 30 days after delivery.

4.1.2    For the supply of implementation services and system integration
         determined under the point 3.2.5:
         Thirty percent (30 %) after signing the Contract or submitting the
         order by means of advance invoice.
         Thirty percent (30 %) after the completion of the stage of
         implementation including VAT also for the advance payment.

         Forty percent (40 %) after final acceptation including VAT. The
         maturity period is 30 days.

4.2      Compaq may refuse the order, refuse the supply or to terminate the
         Contract in case of not meeting the provision of the Article 4.1.

4.3      All the payments to the credit of Compaq shall be made to the credit of
         the company Compaq in Tatrabanka, a. s.

4.4      Transfer of ownership
         The ownership is transferred to the Customer only for hardware
         (technical equipment, material merchandise) and that after a full
         realisation of the total settlement of the price.
<PAGE>

5.       PREPARATION OF WORK-PLACE

         The Customer is responsible for the preparation and maintenance of safe
         and suitable installation and operation place. The Customer shall
         inform Compaq on all the potential safety or health risks that may
         exist at the work-place. The installation, warranty or other services
         may not be realised if the conditions at the work-place at the premises
         of the Customer represent risk to safety or health.

6.       WORKING MATERIALS

         The materials of Compaq including the service tools used at the
         installation, warranty and other services supplied together with the
         product or stored at the work-place of the Customer remain the
         exclusive ownership of Compaq. The Customer shall ensure safe storing
         premises for these materials and it shall not use them, and not to let
         these materials as well as the resulting diagnostics data or data on
         the system control for the disposal to other parties without the prior
         consent of the company.

7.       SUPPLY

7.1      Compaq supplies products to determined place of Customer stipulated at
         the beginning of the Contract. The products determined in the annex A
         will be supplied to EuroTel at the address: Bajkalska 24, 831 09
         Bratislava.

7.2      The supply is considered to be completed and the risk of loss or damage
         on the merchandise is transferred to EuroTel at the moment when the
         merchandise is supplied by Compaq to the agreed place and EuroTel
         confirms this supply on a dispatch note. Compaq is responsible for
         paying the customs duties, for which the Customer shall provide its
         essential co-operation.

7.3      The term of delivery of Compaq products is within 8 weeks from the day
         of signing the Contract between Compaq and EuroTel.

7.4      In case any delay occurs which is not under the control of Compaq or
         for which Compaq is not responsible, the supply shall be postponed
         appropriately. Compaq shall inform the Customer on this fact in writing
         without any delay.

7.5      If Compaq does not supply products in term pursuant to the point 7.3
         due to the reasons for which it is responsible, EuroTel has the right
         to deduct a Contractual fine from the Contractual price in the amount
         of 0.05% for every day of delay maximum to the amount of 7.5 % form the
         price of the order.

7.6      If the supply is delayed due to the reasons on which it can be
         reasonable presumed to be under the control of Compaq or for which
         Compaq is responsible (i.e. especially if these are not the reasons due
         to the force majeure or at the party of the Customer) and if the supply
         is not realised even in the additional, at least 30-days period
         determined by the Customer in writing, EuroTel has the right to rescind
         from the Contract. The rights of both parties to the Contract for the
         potential rescinding from the Contract due to other reasons stipulated
         under the Commercial Code shall not be influenced by the provisions of
         the previous sentence.

         In case the parties to the Contract are interested in alternative
         solution they bind themselves to negotiate on the alternative manner of
         solution of the supply and financial settlement.

         In case the supply is postponed due to conditions for which the
         Customer is not responsible, Compaq shall store the supply without the
         claim for the settlement of the expenses on storing, however maximum
         for the period of 30 days.

7.7      In case Compaq must postpone the supply on the basis of the request of
         the Customer or due to other reasons for which the Customer is
         responsible, all the expenses on storing caused by such a delay shall
         be charged to the Customer. Compaq shall inform the Customer on the
         amount of these expenses without any unreasonable delay after it know
         them.
<PAGE>

8.       TAKING OVER
8.1      The taking over (final acceptation) of every device, software or
         implementation services shall be confirmed by EuroTel on a taking-over
         deed after the completion of HW supply/service realisation by signing
         the accepting protocols. However, if the Customer uses the subject of
         Compaq's fulfilment (of a part of it) in a commercial operation prior
         to signing the acceptation protocols it shall be considered to be the
         final acceptation of such a fulfilment (part).

8.2      Hardware and software installation forming a subject of this Contract
         pursuant to the Annex A shall be completed within 2 weeks after the
         realisation of a complete supply of products pursuant to the point 7.3.

9.       WARRANTIES
9.1      Warranties for device
9.1.1    The device is covered by the warranty against the defects of processing
         and material for the period of one year minimum from the date of
         signing the acceptation protocols or if the installation is not
         performed by Compaq from the date of delivery.

         If there are obstacles at the party of Compaq preventing it from the
         installation of any device due to the reasons outside its control for
         the period of more than thirty (30) days from the day of delivery, the
         warranty period always starts on the thirtieth (30th) day from the
         supply. In case of the installation of products by Compaq within the
         period of 30 days from the day of supply, the warranty period starts to
         lapse by the completion of the installation and by signing the
         acceptation protocols.

9.1.2    Within this warranty, Compaq is obliged only to repair or replace,
         based on its own discretion, within the scope of the ordered Priority
         service, every component on which a failure occurs during the warranty
         period due to the defect of processing or material. The warranty for
         the parts installed instead of the defective parts expires by the same
         date as the warranty for the device the part of which was replaced by
         the newly installed part and in case of the replacement of the whole
         device the original warranty is valid and it is not replaced by a new
         one. During the period for which the device is out of operation, the
         continuation of the warranty period is suspended. All the replaced
         devices or parts remain the property of Compaq.

9.1.3    If Compaq decides and EuroTel accepts that the device is not defective
         from the point of warranty conditions, the Customer shall settle all
         the expenses on manipulation, transportation and repair to Compaq at
         the rates of Compaq valid at the respective period of time.

9.2      Warranty for Software
         The software supported by Compaq is covered by the warranty of
         consistency with the description of software products of Compaq ("PSP")
         valid at the time of order. The only obligation of Compaq is to repair
         every non-compliance of the software with PSP during the warranty
         period determined in PSP. The licence and all remaining software is
         provided on the basis "as is" (the Contractual provision of "as is"
         type) unless determined otherwise in PSP.

9.3      The hardware and software defects that appear during the warranty
         period shall be removed for the party of EuroTel if their nature does
         not contradict with the wording of the points 9.1 and 9.2.

9.4      General Warranty Conditions
         The determined warranties are conditioned by the proper handling and
         use of the products and their maintenance at the appropriate place as
         well as by complying with all the valid acts and regulations on the
         export control including.

         The Customer binds itself to take all the steps needed from the point
         to prevent any loss of data or other loss in relation to the operation
         of the products.

         EXCEPT FOR THE EXPRESSED WARRANTIES DETERMINED IN THIS CONTRACT THAT
         ARE ANALYSED IN MORE DETAIL IN THE WARRANTY AND
<PAGE>

         INSTALLATION CONDITIONS, COMPAQ REFUSES ANY WARRANTIES FOR PRODUCTS
         SUPPLIED ON THE BASIS OF THIS CONTRACT, and the expressed warranties
         determined in this Contract replace all the obligations or liabilities
         of Compaq that may otherwise occur on the basis or in relation to the
         operation of the subject of fulfilment by Compaq.

10.      SOFTWARE LICENCES

10.1     Requested valid licence

10.1.1   The software may be used only if the respective licence granted by
         Compaq is valid, responsibility for validity is with Compaq. Licences
         may be transferred to a third party only with the prior written consent
         of Compaq.

10.1.2   The licence is granted for a specific software version. The subsequent
         versions or updates of software require granting of a new licence.

10.1.3   Software with no licence on a data carrier may be used by the Customer
         only in case is obtains a valid licence for such use from Compaq.

10.1.4   To the distributed software (software products of third party) carry
         the licence relating to them. If there is not such licence for
         distributed software, the conditions of this licence by Compaq shall be
         valid.

10.2     Permitted use

10.2.1   The Customer has the right to implement and operate the software only
         on one processor or hardware configuration on which the software was
         installed the first time. The operation on other independent processor
         is permitted only on a temporary basis during the failure of the
         original processor which would cause that the software may not be
         operated.

10.2.2   The Customer has the right to copy the software for the use on other
         processor only on the basis of the purchase of additional, special
         licence.

10.2.3   The Customer may modify and link the software only in the form readable
         by the machine only or the use on one processor. If there are devices
         supplied for the control of the licence, such as the product
         authorisation keys, the Customer must install these pursuant to the
         instructions and shall not evade them intentionally or put them out of
         operation. The Customer binds itself to reproduce the legal warnings
         such as e.g. the notice on copyright on all such copies and
         modifications.

10.2.4   Except for what is specifically permitted in the article 10.2, the
         Customer does not have the right to copy or modify the software. The
         Customer does not have the right to translate or make work derived from
         the software.

10.2.5   The Customer must maintain the records on processor on which software
         is used and on the software licence authorising such use. The Customer
         is obliged to give such records at the disposal to Compaq or its
         representatives on the basis of their request.

10.3     Intellectual Ownership Rights of Compaq

10.3.1   The software includes valuable patent technology of Compaq. The
         Customer binds itself not to disclose the software or give it at the
         disposal to a third party in any form.

10.3.2   Compaq declares that it is authorised to provide the Customer with the
         rights for software as determined in this Contract. The Customer
         acknowledges that Compaq or a person authorising it for providing the
         software is the owner of software and all the rights of intellectual
         property for software, including copyright, invention rights and the
         rights of commercial secret. Unless expressly determined otherwise,
         Compaq does not transfer the ownership and no other rights for software
         to the Customer.
<PAGE>

10.3.3   The Customer does not have the right to decompile the software or to
         decompose it to individual items including every hardware or firmware
         implementation of software.

10.3.4   The Customer binds itself not to take any steps in contradiction with
         the rights of intellectual ownership of Compaq relating to software and
         it binds itself not to let any third party to copy, use or obtain
         access to software without a valid permit from Compaq. If an
         unauthorised third party copies, uses or obtains access to software and
         the fault at the party of EuroTel is proved, the Customer binds itself
         to indemnify Compaq.

10.3.5   The Customer binds itself to make maximum effort at the implementation
         of internal policy and procedures for the protection of the rights of
         intellectual property of Compaq for software, Compaq binds itself to
         provide assistance in this relation on request.

10.4     The remedies in case of violating the software licence

10.4.1   The claims pursuant to this part 10 are not to the detriment of any
         other claims Compaq has at its disposal on the legal basis.

11.      PATENTS AND COPYRIGHT

                  Compaq defends at its own expenses in case of every legal
                  claim made (or law suit maintained) against the Customer on
                  the basis of a filing that any products supplied on the basis
                  of this Contract violate the patent or copyright in the
                  country in which Compaq Computer Corporation of Maynard,
                  Massachusetts, USA, has its branch office or authorised
                  distributor and pays all the expenses and indemnification
                  determined in the final resolution if Compaq receives a prompt
                  written notice on such a suit and receives information,
                  reasonable assistance and exclusive right to maintain the
                  defend or to resolve the respective legal claim. Within the
                  frame of negation or settlement of the claim, Compaq may
                  obtain for Customer right to continue in the use of products,
                  it may replace or adjust the products in such a way that these
                  stop to violate the patent or copyright rights or, if such
                  remedies are not reasonable available, it is obliged to return
                  the price that the Customer paid for such products to the
                  Customer at its own expenses.

                  Compaq has no liability for indemnification if the determined
                  violation is based on the use or sale of product in
                  combination with other product or devices not supplied by
                  Compaq. Compaq is not liable to indemnify any other losses of
                  the Customer related with the violation of the patent or
                  copyright including any indirect, subsidiary or subsequent
                  losses.

12.      OWNERSHIP RIGHTS OF COMPAQ

12.1     The documentation, schematic drawings, testing devices, software (for
         which licence was not obtained) and relating media determined for the
         use by the staff of Compaq on the place of installation remain the
         exclusive property of Compaq and these are determined for the exclusive
         use by Compaq.

12.2     Compaq reserves the copyright, rights of intellectual property and
         ownership rights for all the documentation it supplies and all the
         development or products originating from its services provided to
         Customer including the unlimited marketing rights for them.

13.      LIMITATION OF LOSS INDEMNIFICATION

         Except for what is stipulated under the Subsection 11 above, the
         maximum liability of Compaq for the loss indemnification of the
         Customer due to any reason relates only to the direct losses and it is
         limited to the liability of Compaq to settle the Contractual fine to
         EuroTel in the amount of found direct losses up to the total amount of
         the project determined in the Subsection 3, however, maximum to the
         amount of SKK thirty million (30 000 000). The above limitation does
         not relate to the compensation due to a personal accident caused by
<PAGE>

         negligence by Compaq. Compaq is in no way liable to indemnify any
         losses due to the loss of data or use, lost profit, as well as any
         other subsidiary or subsequent losses.

         The Customer is exclusively responsible to take all the needed steps to
         prevent the loss of data.

14.      GENERAL PROVISIONS

14.1     If any party to the Contract does not meet its liabilities stipulated
         by this Contract, and continues in such attitude for the period of
         thirty (30) days after receiving written warning on that issue with
         reference to this provision, the other party may rescind from the
         Contract as a whole or in relating parts without waiving any other of
         its rights. All the outstanding invoices for services already provided
         become payable within ten (10) days after such rescinding from the
         Contract.

14.2     Compaq shall not be liable for potential delay at the fulfilment of its
         obligations pursuant to this Contract resulting from the causes clearly
         out of its control

14.3     This Contract shall be fulfilled by Compaq by the supply of products
         and services pursuant to the Subject of the Contract and its annexes A
         and B. The obligations resulting from the fulfilment of the Priority
         services shall be included and provided by Compaq to EuroTel pursuant
         to the existing service Contract DPS 507/97.

14.4     Products and services supplied pursuant to these conditions may be
         subject to the regulations on the control regime of merchandise (mostly
         the Act No. 547/90 Coll.)

14.4.1   The Customer binds itself to follow these regulations at the export and
         re-export of such a controlled merchandise and technical data supplied
         by Compaq. Such an obligation shall also relate to the technical
         information obtained directly from the above mentioned controlled
         merchandise and technical data.

14.4.2   With no regard to all other provisions relating to these conditions,
         certain products may be supplied to the Customer under the condition
         that Compaq receives the requested export and import permissions. The
         services may be provided only with products the export and maintenance
         of which is in compliance with the respective law and regulations on
         the export control.

14.4.3   The Customer is obliged to provide Compaq with precise information and
         documentation needed for obtaining the above mentioned permissions.

14.4.4   The Customer is obliged to inform Compaq on all the changes relating to
         the final use, end user, locality and materials prior to the execution
         of such a change.

14.4.5   If granting of import or export licences is refused or not approved
         within twelve (12) months from receiving the order, this fact shall be
         considered to be vis major.

14.4.6   It is an exclusive obligation of the Customer to meet re-export
         regulations of the Slovak Republic. The Customer binds itself not to
         export products of Compaq without the prior written consent of Compaq.
         This consent shall not be withdrawn unreasonably.

14.5     No party to the Contract has the right to transfer this Contract or any
         rights or obligations resulting from it without a prior written consent
         of the other party. However, Compaq shall have the right to perform the
         services pursuant to this Contract by means of sub-suppliers without
         getting rid of the obligations resulting from this Contract. Compaq
         does not have the right to transfer its potential outstanding
         receivables resulting from the Contract. The Customer, however, has the
         right, to transfer its rights resulting from the Contract during its
         validity to its potential legal successor, however, only under the
         presumption that the Customer warrants such transferred obligations in
         full extent.
<PAGE>

14.6     This Contract submits to the legal order of the Slovak Republic and the
         place of dealing with all the disputes that may relate to this Contract
         shall be the appropriate courts of the Slovak Republic.

14.7     Compaq products are not determined for sale or providing of licences
         for direct control of nuclear devices. Compaq may request additional
         Contractual guarantees in relation to other nuclear applications and
         applications for the air-traffic and railway control.

14.8     All the notices with legal or Contractual efficiency must be written in
         Slovak and sent via registered mail (or handed over against the
         confirmation on receipt).

14.9     This Contract may be amended or supplemented only in writing after
         approving these amendments and supplements by both parties to the
         Contract.

14.10    This Contract is made in four copies. Each party to the Contract shall
         receive one copy after the signature.

15.      ENSURING OF CONFIDENTIALITY

15.1     Compaq binds itself that it and/or persons it used for the fulfilment
         of its obligations pursuant to this Contract shall keep all the data,
         information they learn in relation to the fulfilment of the Contract,
         mostly at ensuring the technical support, service, installation, etc.
         confidential.

15.2     Compaq is responsible for the loss caused by the violation of the
         obligations pursuant to the sub-section 15.1 in the scope supported.

16.      ANNEXES

The following annexes form an inseparable part of the Contract:

16.1     A. Specification of HW products and services
         B. Specification of implementation and integration services
         C. General Sales Conditions of Compaq
         D. General Warranty Conditions of Compaq.

16.2     The relation established by this Contract is subject to the provisions
         of the General Sales Conditions and General Warranty Conditions if
         these are not in contradiction with the provisions determined in this
         Contract.

In Bratislava,             2000           In Bratislava, October 20, 2000
for EuroTel Bratislava, a.  s.            for Compaq Computer Slovakia, s. r. o.

Ing. Jozef Barta                          Ing. Peter Weber
Director General/authorised agent         Director General / Executive

Mr. Thomas Cancro
Financial Director / authorised agent
<PAGE>

<TABLE>
<CAPTION>
I.                                                                                                       Annex A.
--------- ----------- ------------------------------------------------------------------------- ----------- -----------------
  Pieces    Order No.                                   Disk Field ESA12000                     Piece/USD      USD Total

--------- ----------- ------------------------------------------------------------------------- ----------- -----------------
<C>       <C>         <S>                                                                           <C>               <C>
1         380610-b21  ESA12000 FC 50Hz with two 24 slot racks, 4 controllers/2GB Cache- blue        29,345            29,345
1         380554-001  O S Platform Software Kit for FC controller : SUN Solaris 2.5.1, 2.6             417               417
2         128697-B21  ACS V8.4F Data Replication Software for HSG80                                  3,814             7,628
2         380674-b21  Cache memory upgrade for RA8000, ESA 12000 - 2/128 MB                          2,132             4,264
48        147599-001  Disk Drive, 36 GB 7,200 rpm UltraSCSI wide Hot Plug (SBB)                      1,079            51,792

--------- ----------- ------------------------------------------------------------------------- ----------- -----------------
                      Subtotal                                                                                        93,446
--------- ----------- ------------------------------------------------------------------------- ----------- -----------------

<CAPTION>
                                                                                                         Annex A.
--------- ----------- -------------------------------------------------------------------------  ---------- ---------------
  Pieces    Order No.                                   Disk Field ESA12000                         VAT      Total + VAT
                                                                                                                 USD
--------- ----------- -------------------------------------------------------------------------  ---------- ---------------
<C>       <C>         <S>                                                                             <C>        <C>
1         380610-b21  ESA12000 FC 50Hz with two 24 slot racks, 4 controllers/2GB Cache- blue          23 %       36,094.35
1         380554-001  O S Platform Software Kit for FC controller : SUN Solaris 2.5.1, 2.6            23 %          512.91
2         128697-B21  ACS V8.4F Data Replication Software for HSG80                                   23 %        9,382.44
2         380674-b21  Cache memory upgrade for RA8000, ESA 12000 - 2/128 MB                           23 %        5,244.72
48        147599-001  Disk Drive, 36 GB 7,200 rpm UltraSCSI wide Hot Plug (SBB)                       23 %       63,704.16

--------- ----------- -------------------------------------------------------------------------  ---------- ---------------
                      Subtotal                                                                        23 %      114,938.58
--------- ----------- -------------------------------------------------------------------------  ---------- ---------------
</TABLE>
<TABLE>
<CAPTION>
                                           USD TOTAL           VAT    Total + VAT
                                                                          USD

<S>                                        <C>                <C>     <C>
FP-START-IN                                  2,890             23 %     3,554.7
Start-Up& Installation Service

FP-PR124-36                                 47,552             23 %   58,488.96
Priority 24 Service includes:
4 years of maintenance of HW at the Customer, 24 x 7, response in 4 hours
constant work on problem

TOTAL:                                  143,888.00                   176,982.24
</TABLE>
<PAGE>

<TABLE>
<CAPTION>
II.
------------ ------------- ---------------------------------------------- ----------- ----------------- ---------- ---------------
  Pieces       Order No.                   Infrastructure                  Piece/USD      USD Total         VAT      Total + VAT
                                                                                                                        USD
------------ ------------- ---------------------------------------------- ----------- ----------------- ---------- ---------------
<C>          <C>           <S>                                                 <C>               <C>         <C>         <C>
2            123503-001    FC-1063-CM, SBUS/64 US                              2,776             5,552       23 %        6,828.96
6            234457-B24    Compaq 30m, multi-mode Fibre Channel Cable            236             1,416       23 %        1,741.68
------------ ------------- ---------------------------------------------- ----------- ----------------- ---------- ---------------
                           Subtotal                                                             15,585       23 %       19,169.55
------------ ------------- ---------------------------------------------- ----------- ----------------- ---------- ---------------

FP-INSTA-IN                                                                                        350       23 %           430,5
Base Installation Service

FP-PR124-36                                                                                      6,837       23 %        8,409.51
Priority 24 Service includes:
4 years of maintenance of HW at the Customer, 24 x 7, response in 4 hours
constant work on problem

TOTAL:                                                                                          22,772       23 %       28,009.56
</TABLE>
<PAGE>

<TABLE>
<CAPTION>
III.
------------ --------------- --------------------------------------- ------------ ----------------- ---------- ---------------
  Pieces       Order No.        Jukebox NSM 2000 (Satellite)          Piece/USD      USD Total         VAT      Total + VAT
                                                                                                                    USD
------------ --------------- --------------------------------------- ------------ ----------------- ---------- ---------------
<C>                          <S>                                      <C>         <C>               <C>        <C>
14                           Virtual Model Jupiter                        11,450            11,450       23 %        14,083.5
6                            DVD-RAM Drive                                 1,678             6,712       23 %        8,255.76
------------ --------------- --------------------------------------- ------------ ----------------- ---------- ---------------
                             Subtotal                                                       18,162       23 %       22,339.26
------------ --------------- --------------------------------------- ------------ ----------------- ---------- ---------------

IV.
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------
  Pieces       Order No.             Software POINT                   Piece/USD      USD Total         VAT      Total + VAT
                                                                                                                    USD
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------
1                            for NSM Jupiter                               5,789             5,789       23 %        7,120.47
1                            DVD-RAM Support                               1,030             1,030       23 %         1,266.9
2                            Support for 3,4 drive                           227               454       23 %          558.42
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------
                             Subtotal                                                         7273       23 %        8,945.79
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------

V.
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------
5                            Jukebox magazine (pack)                       192,4               962       23 %        1,183.26
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------

VI.
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------
15                           DVD-RAM media (25 pcs pack)                     470              7050       23 %          8671,5
------------ --------------- ---------------------------------------- ----------- ----------------- ---------- ---------------

--------------------------------------------------------------------------------- ----------------- ---------- ---------------
TOTAL Jukebox NSM 2000 (IV+V+VI+VII)                                                        33,447       23 %       41,139.81
--------------------------------------------------------------------------------- ----------------- ---------- ---------------

Installation                                                                                   350       23 %           430.5

Services 9 x 5 x 4/4 years                                                                  12,544       23 %       15,429.12

TOTAL: (III - IV) HW, SW, installation, services                                         46,341.00       23 %       56,999.43
</TABLE>
<PAGE>

<TABLE>
VII.
--------- ----------- ----------------------------------- ------------ ------------ ----------------- ---------- ---------------
  Pieces    Order No.               Archiving Server       Piece/USD    Discount       USD Total         VAT      Total + VAT
                                                                                                                      USD
--------- ----------- ----------------------------------- ------------ ------------ ----------------- ---------- ---------------
<C>       <C>         <S>                                       <C>           <C>            <C>           <C>        <C>
1         152843-021  ML350T01  P600-256 HP Euro                2,698         22 %           2,140.4       23 %       2588,4612
1         128277-B21  128 Reg SDRAM DIMM 133 ALL                  491         22 %            382.98       23 %        471,0654
2         142673-B22  18.2 GB Pluggable Ultra 3.10K
                       Universal Hard Drive (1")                1,129         22 %            880.62       23 %       1083,1626
1         154499-021  S710 17" TCO/NHROW EURO                     307         22 %            239.46       23 %        294,5358
--------- ----------- ----------------------------------- ------------ ------------ ----------------- ---------- ---------------
                      Subtotal                                  4,625         22 %           3,607.5       23 %        4437,225
--------- ----------- ----------------------------------- ------------ ------------ ----------------- ---------- ---------------

--------- ------------ ----------------------------------- ------------ ------------ ----------------- ---------- ---------------
1         FM-EL724-48  Services 9x5x44/4Y On site                 857          0 %               857       23 %        1,054.11
1         FM-ELINS-IN  Hardware Installation                      244          0 %               244       23 %          300.12
--------- ------------ ----------------------------------- ------------ ------------ ----------------- ---------- ---------------

TOTAL:                                                                                      4,708.00       23 %        5,790.84
</TABLE>
<PAGE>

                                                                        Annex B.

Specification of Implementation and Integration Services

I. Determination of the Scope of Work

The provider binds itself to propose, implement and put into operation the
"Migration and Archiving System" (MAS) which will serve for migration of data
to selected disk fields and archiving of data on DVD media. The project
realisation includes:
1.       Analysis of environment and sub-systems producing data for archiving
2.       Proposal of system realisation with potential alternative solutions
3.       System realisation and implementation
4.       System testing and tuning
5.       System integration and creation of central report of the system
6.       Training for administration and use of MAS
7.       Putting system into operation
8.       Users documentation

II. Functionality of "Migration and Archiving System" (MAS)

1.       Preparation of migration data to "suitable" form
2.       Automatisation of data migration to FS for near on-line data
3.       Automatisation of FS administration for near on-line data
4.       Automatisation of data archiving on DVD media
5.       Administration of information on migrated and archived data and
         archiving media
6.       Processing and recording of requirements on access to off-line data
7.       Schedules on the requirements on making off-line data accessible
8.       Schedules on volume and location of archived data
9.       Creation of logs on system activity
10.      Central system administration
11.      User, operator and administrator interface

III. Project Stages

1.       Collection of information
         Gathering information:
         - on environment, technologies and systems that may be used for the
           realisation of solution
         - on systems producing data for migration and archiving
         - on internal company regulations and rules for the access to
         information
         EuroTel shall provide required information and access to systems
         included to MAS in appropriate scope.

2.       Analysis of environment and systems
         Evaluation of gathered information and creation of basic documents for
         the realisation of the solution proposal. The output shall be the
         document describing requirements on solution approved mutually.

3.       Proposal of solution with potential alternatives
         Processing of material with specific proposal, determination of
         scope of functionality of solution and precise time schedule of work.
         The output shall be the document called Functional Specification and
         Solution Proposal

4.       Commenting on the solution proposal.
         Commenting of the proposed solution from the party of EuroTel.
<PAGE>

5.       Acceptation of the solution proposal
         Processing of comments and acceptation of the solution proposal. The
         document approved by both parties called Functional specification and
         proposal of solution shall represent a reference document for the
         processing of acceptation tests and accepting the solution
         implementation.

6.       Realisation of solution proposal
         The realisation of the approved solution by provider.

7.       Solution implementation
         Implementation of solution to the environment of EuroTel, prototype
         installation.

8.       Testing and tuning
         Testing the functionality of solution and tuning the solution in
         EuroTel environment.

9.       Preparation of users documentation and training
         The provider will prepare the users documentation and train the system
         administrator and users. The training will be executed on the technical
         means of EuroTel.

10.      Acceptation tests, acceptation and handing-over of solution to
         operation
         Preparation and performance of acceptation tests by EuroTel pursuant to
         the conditions agreed in the approved solution proposal. Acceptation of
         solution and putting it into routine operation.

<TABLE>
<CAPTION>
 Time Schedule

---------------- ------------------------------------------------- --------------- ----------------------
Serial No.       Task                                              Duration        Requested Labour
---------------- ------------------------------------------------- --------------- ----------------------
<C>              <S>                                               <C>             <C>
1.               Data collection                                   2 weeks         20 man-days
---------------- ------------------------------------------------- --------------- ----------------------
2.               Analysis                                          2 weeks         30 man-days
---------------- ------------------------------------------------- --------------- ----------------------
3.               Processing of solution proposal                   1 week          10 man-days
---------------- ------------------------------------------------- --------------- ----------------------
4.               Commenting on and accepting the solution          1 week          2 man-days
                 proposal
---------------- ------------------------------------------------- --------------- ----------------------
5.               Realisation and implementation of solution        7 weeks         105 man-days
---------------- ------------------------------------------------- --------------- ----------------------
6.               Testing and tuning                                2 weeks         30 man-days
---------------- ------------------------------------------------- --------------- ----------------------
7.               Preparation of users documentation                1 week          10 man-days
---------------- ------------------------------------------------- --------------- ----------------------
8.               Training of system administrator and users        1 week          10 man-days
---------------- ------------------------------------------------- --------------- ----------------------
9.               Preparation and execution of acceptation tests    1 week          3 man-days
---------------- ------------------------------------------------- --------------- ----------------------
                 Total                                             18 weeks        220 man-days
---------------- ------------------------------------------------- --------------- ----------------------
</TABLE>
<PAGE>

                                                                         ANNEX C

                       COMPAQ COMPUTER SLOVAKIA, S. R. O.
                            GENERAL SALES CONDITIONS
                             IN THE SLOVAK REPUBLIC

The below stated are the Sales Conditions under which Compaq Computer Slovakia,
s. r. o., (hereinafter referred to as "COMPAQ") sells its devices and provides
the users rights for the software (hereinafter referred to in common as
the "products") and the related services to the Customers in the Slovak
Republic.

1.   Price Determinations

The price determinations of COMPAQ are provided on the basis of the valid price
list of COMPAQ, and unless determined otherwise, they are valid for the period
of thirty (30) days. The Customers orders become binding for COMPAQ always after
written acceptation by COMPAQ.

2.   Prices

     2.1. All the prices are determined in US Dollars and they are valid in the
          Slovak Crowns translated by the exchange rate for the sale of
          financial means published by the bank of COMPAQ on the day of invoice
          issuing.

     2.2. Unless determined otherwise in the price offer or in the price list
          valid at the respective time, the prices include:

          transport insurance
          customs fees
          transportation fees to the agreed place in the Slovak Republic.

     2.3. The prices exclude the value added tax which shall be added to the
          price of every product and invoiced separately in the amount
          prescribed by the law.

3.   Payment

     3.1. Forty percent (40 %) of the total price (including the price and the
          respective fees) is due after the receipt of the order from the
          Customer. The outstanding sixty percent (60 %) of the total price is
          due prior to the shipment of the Products on the day of announcement
          the precise term of sending the Products to the Customer by COMPAQ.

     3.2. All the payments for the fulfilment by COMPAQ shall be remitted to the
          credit of COMPAQ on its account in Tatra Banka and these must be made
          in full amount, not decreased by any bank fees or other expenses
          related with the transfer

     3.3. Reservation of ownership.
          The ownership right is transferred to the Customer only for the
          devices (hardware, material merchandise) and that by full settlement
          of the price.
<PAGE>

4.     Supply

       4.1.   The supply of the products is considered to be realised when these
              products are supplied by COMPAQ to the agreed place. COMPAQ is
              responsible for the customs duty for which reason the Customer
              shall provide the essential co-operation.

       4.2.   The date of supply is approximative and it results from the
              presumption that the export permit is granted in time. If any
              delay occurs which is not under COMPAQ's control or for which
              COMPAQ is not responsible, the date of supply shall be postponed
              appropriately.

       4.3.   If the supply is delayed due to the reasons on which it can be
              reasonable presumed to be under COMPAQ's control or for which
              COMPAQ is responsible and if the supply is not performed even in
              additional period determined by the Customer in writing, the
              Customer has the right to rescind from the Contract. This right is
              provided to the Customer instead of any other right for the loss
              compensation due to the supply delay which could otherwise be
              applied by the Customer against COMPAQ.

       4.4.   In case COMPAQ must delay the supply on the request of the
              Customer or due to other reasons for which the Customer is
              responsible, all the expenses on storing caused by such a delay
              shall be charged to the Customer.

       4.5.   In case of merchandise to be installed to the Customer the
              acceptation shall mean the time of supply with the exception of
              the case that the Customer informs COMPAQ within the period of
              fifteen (15) days from the supply on the products defects or on
              non-conformance with the order accepted by COMPAQ.

5.     Installation by COMPAQ, Preparation of the Place of Installation

       5.1.   Prior to the installation performed by COMPAQ the Customer is
              obliged to ensure the preparation of the place of installation in
              compliance with the manual or instructions issued by COMPAQ.

       5.2.   The installation is not included in the price, unless determined
              otherwise by COMPAQ in the valid price list or price
              determination.

       5.3.   If the installation is performed by COMPAQ, the following
              conditions shall be valid:

              5.3.1. The Customer shall be liable
                     - to deal with the devices properly
                     - to ensure all the items reasonable needed for the
                       installation and to prepare the place of installation
                       reasonably in compliance with the recommendation of
                       COMPAQ
                     - to provide COMPAQ with the access to any devices needed
                       for the purpose of installation for the period of thirty
                       days from the supply of products.

              5.3.2  The installation of products is considered to be completed
                     at the moment of successful completion of the standard
                     testing procedures of COMPAQ.

              5.3.3. Software installation (computer programmes) shall be made
                     in compliance with the respective description of features
                     of the software products ("SPD") valid at the time of
                     order acceptation.
<PAGE>

              5.3.4. COMPAQ is not liable for the connection of its products to
                     other products. If COMPAQ decides to realise such a
                     connection on the basis of the Customer's request, it does
                     not warrant the consequences and the losses in this
                     relation.

       5.4.   The Customer shall sign and hand over to COMPAQ within 15 days
              after
              - the supply (in case of merchandise installed by the Customer) or
              - the installation (in case of merchandise installed by COMPAQ)
              the documents submitted by COMPAQ at the supply, confirming the
              supply of merchandise determined in them.

6.     Export - Re-export

       6.1.   The products supplied pursuant to these conditions may be subject
              to the American or local regulations on the control regime of the
              merchandise. The Customer binds itself to follow these conditions
              at the import, export and potential re-export of such a controlled
              merchandise and technical data supplied by COMPAQ. This obligation
              shall also relate to that technical information directly obtained
              from the above mentioned controlled merchandise and technical
              data.

       6.2.   With no regard to other provisions of these conditions, in case it
              is requested by the law, the fulfilment by COMPAQ pursuant to
              these conditions may only be supplied under the condition that
              COMPAQ is granted the import and export permits if requested.

       6.3.   It shall be an exclusive obligation of the Customer to meet the
              local re-export regulations. The Customer binds itself not to
              export the products of COMPAQ without the prior written consent of
              COMPAQ. This consent shall not be unreasonably withdrawn.

7.     Safety of Employees

       An employee of the Customer shall always accompany the staff of COMPAQ if
       this stays in the Customer's premises. The Customer shall take all the
       appropriate measures for the protection of health and safety of employees
       of COMPAQ in its premises.

8.     Warranties

       Unless determined otherwise in writing, the obligations of COMPAQ in
       relation to the defects of its fulfilment or the warranty for the quality
       for the products supplier shall be in the scope and in compliance with
       the provisions of this Article 8.

       8.1.   Warranty for Device

              8.1.1. COMPAQ provides the warranty that the products are free of
                     defects of material or processing for the period of the
                     determination of the respective products in the price list
                     of COMPAQ which is not less than 12 months from the date of
                     the completion of the installation or if the installation
                     is not performed by COMPAQ from the date of supply
                     ("warranty period"). If COMPAQ is prevented from the
                     installation of certain device by circumstances which are
                     not under its control for the period of more than thirty
                     (30) days from the date of supply, the warranty period
                     starts to lapse on the thirtieth (30th) day after the
                     supply.

              8.1.2. COMPAQ binds itself (based on its own discretion) to repair
                     or replace any part of the products supplied which is
                     defective in the warranty period due to the defect of
                     material or processing. The warranty for the parts replaced
                     in the warranty period for the defective parts shall expire
                     together with
<PAGE>

                     the warranty of the overall device the part of which this
                     part became by the replacement. In case of the replacement
                     of the overall device, the original warranty period
                     continues and it is not renewed. The warranty period does
                     not lapse during the time for which the device is out of
                     work. All the substituted devices or parts become the
                     property of COMPAQ and the substituting devices (or its
                     parts) become the property of the Customer in the scope
                     equal to that prior to the replacement with what was
                     replaced.

              8.1.3. The above stated warranty repairs shall be performed by
                     COMPAQ within the premises of COMPAQ unless agreed
                     otherwise.

              8.1.4. If it is found after the Customer's request for the
                     warranty repair that the device is not defective pursuant
                     to the conditions of the warranty, the Customer shall
                     settle all the expenses on the transportation, manipulation
                     and repair pursuant to its usual prices valid at the
                     respective time to COMPAQ.

       8.2.   Responsibility for software bugs:

              COMPAQ warrants that the software supported by its party complies
              with the "COMPAQ Software Products Description - "SPD") valid at
              the time of order acceptation. The only obligation of COMPAQ in
              relation to such bugs is to remove the bugs causing that the
              software does not comply with SPD during the warranty period
              determined in SPD.

              The liability of COMPAQ for the software bugs which is not of
              COMPAQ brand is limited to the scope in compliance with the
              conditions determined by the third party which owns such software
              and which are determined on the cover or form a part of it. If
              such conditions are not determined the conditions of the
              subsection 8.2. shall apply.

       8.3.   COMPAQ shall defend the Customer at its own costs against any
              claim of a third party pursuant to which any of the products
              supplied pursuant to these conditions violates the invention or
              copyright pursuant to the Slovak law and it shall settle all the
              expenses and loss compensations ordered on the basis of a valid
              court resolution in the issue of such a claim and that under the
              condition it is informed on such a claim immediately in writing
              and that it is provided with information and co-operation which
              may be reasonable expected as well as exclusive full power for the
              defence for such a claim along with the power to resolve it by
              reconciliation. As a consequence of such an application of the
              claim COMPAQ may obtain for the Customer the right to use the
              product or to replace it or to modify it in such a manner that it
              does not violate the protected rights or if such manners of remedy
              are not possible or suitable, the Customer shall have the right
              for the return of the value of the aggrieved products not
              depreciated after the return to COMPAQ.
<PAGE>

              COMPAQ shall not settle any losses or be otherwise liable in cases
              if the alleged violation of the copyright or of the inventions
              rights is based on the use or sale of products in combination with
              other products not supplied by COMPAQ.

8.4.   Mutual Provisions

       The warranty is not provided for the products on which the serial numbers
       were removed or to the states caused by an improper use or external
       impacts, including service or modifications performed by persons not
       authorised by COMPAQ or by an operation in the environment not complying
       with the parameters determined by COMPAQ for the respective product.
       COMPAQ does not warrant that the products operation will be uninterrupted
       or free of errors. The warranty service may not be provided if COMPAQ has
       the justified opinion that the conditions in the premises of the Customer
       are risky with regard to the safety and health protection.

       The Customer binds itself to perform all the available measures to ensure
       that the data is not lost in relation to the warranty or maintenance work
       on the products sold or licensed pursuant to these conditions.

9.     Licence for Software Products and Documentation

       9.1.   Necessity of Valid Licence

              9.1.1. The software may only be used if the licence provided for
                     it by COMPAQ is valid. The licence may be transferred to
                     third persons only with prior written consent of COMPAQ.

              9.1.2. The licence is only provided for a specific software
                     version. The following versions or up-dates request
                     granting of new licence.

              9.1.3. Unauthorised software (for the use of which the permission
                     was not granted) included on the data carrier supplied by
                     COMPAQ to the Customer for the purpose of the use of
                     authorised software may only be used by the Customer if it
                     obtains a valid licence for its use from COMPAQ.

              9.1.4. Software which is not of COMPAQ brand (software of a third
                     party) is subject to the licence conditions stipulated by
                     its owner. However, if such a licence for the software of a
                     third party is not attached to it at the supply, the
                     licence conditions of COMPAQ shall be valid.

9.2.   Authorised Use:

              9.2.1. Unless expressly determined otherwise, the Customer may
                     load and execute the software only on such and the only
                     processor or device configuration on which the software was
                     installed the first time. The execution on other processor
                     is only permitted for a temporary period of time in case of
                     the failure of the original processor which results in the
                     inability to execute the software.

              9.2.2. The Customer may copy the software for the use on other
                     processor only if it purchases another separate licence.

              9.2.3. The Customer may modify and link the software only in the
                     form readable by the machine for the use on a separate
                     processor described in the subsection 9.2.1.. If there are
                     functions established for the control of the use of the
                     licence, such as the keys of authorisation for the use of
                     the product, the Customer must install these pursuant to
                     the instructions and shall not evade them intentionally or
                     put them out of operation. The Customer binds itself to
                     reproduce the legal warnings of COMPAQ
<PAGE>

                     such as the warning relating to the copyright on all such
                     copies and modifications.

              9.2.4. The Customer may not make copies or modifications of
                     software except for the cases described under the
                     subsections 9.2.1. and 9.2.2.. The Customer may not make
                     translations or derivations of the software.

              9.2.5. The Customer must maintain records providing for the
                     possibility of the identification of the processor on which
                     the software is used, as well as the software licence which
                     authorises such a use. The Customer is obliged to make
                     these records available to COMPAQ or to its representative
                     based on the request

       9.3.   Intellectual Property of COMPAQ:

              9.3.1. The software includes a valuable technology owned by
                     COMPAQ. The Customer binds itself not to admit that the
                     software is available in any form to a third person.

              9.3.2. The Customer acknowledges that COMPAQ is the software owner
                     and has all the rights resulting form the intellectual
                     property of software, including the copyright, inventions,
                     rights of industrial secret. COMPAQ does not transfer the
                     software ownership to the Customer in any form.

              9.3.3. The Customer may not apply decompilation or inverse
                     assembler on software including the hardware or firmware
                     implementations of the software.

              9.3.4. The Customer binds itself not to violate the rights of
                     COMPAQ for its intellectual property in any way and it
                     shall not enable third parties to make copies, use for the
                     access to the software without the valid licence from
                     COMPAQ. If an unauthorised third person makes a copy or
                     uses the software or has an access to it, the Customer
                     binds itself to indemnify COMPAQ.

              9.3.5. Based on its best effort, the Customer binds itself to
                     apply the internal rules and procedures within its
                     organisation for the protection of COMPAQ rights of the
                     intellectual property for the software. COMPAQ binds itself
                     to provide co-operation in this effort based on request.

              9.3.6. COMPAQ may terminate any licence for software provided to a
                     Customer if the Customer does not comply with any of its
                     obligations in relation to COMPAQ relating to such software
                     and this non compliance would not be corrected even within
                     ten (10) days after receiving written appeal from COMPAQ.
                     After such a termination of the licence the Customer is
                     obliged to return the software to COMPAQ immediately.

              9.3.7. The documentation, schemes, testing device, software (for
                     which licence was not granted) and the respective data
                     carriers used by the staff of COMPAQ at the place of
                     installation remain the exclusive ownership of COMPAQ and
                     shall be for its exclusive use.

              9.3.8. COMPAQ reserves the copyright and the rights of
                     intellectual or material ownership for all the supplied
                     documentation and for any development or products that
                     would be created from the services provided to the Customer
                     including unlimited sales and promotion rights.
<PAGE>

10.    Limitation of Loss Compensation

       With the exception of the claims from the violation of the rights of the
       intellectual property of third parties that are regulated in the
       Subsection 8.3. above, the right of the Customer for the compensation of
       loss caused by the fault of COMPAQ shall be limited to the obligation of
       COMPAQ to pay the Contractual fine in the amount of found direct losses
       (i.e. the losses that occurred as a direct consequence of the loss event)
       to the Customer the higher of the total amount of SKK 30 million or the
       price paid for the products that are subject of such a claim. The above
       stated limitation does not relate to losses on health caused by
       negligence by COMPAQ. COMPAQ shall in no case and scope settle the lost
       profit or losses resulting from the loss of data, possibility to use the
       products or any other losses except for the direct ones.

It is an exclusive obligation of the Customer to ensure that the loss of data
does not occur.

11.    General Provisions

       11.1.  The COMPAQ products are not determined for sale or granting of
              licence for direct control of nuclear devices. COMPAQ has the
              right to request special Contractual provisions for the cases of
              other nuclear applications of the products and for the
              applications of the products in the air traffic or railway traffic
              control.

       11.2.  The orders or the rights of them are not transferable without a
              prior written consent of both parties. However, COMPAQ has the
              right to transfer outstanding receivables.

       11.3.  The Contracts made pursuant to these General Sales Conditions
              shall submit mostly to the provision of the Commercial code and
              other respective Slovak legal standards.
<PAGE>

                                                                        Annex D.

General Warranty Conditions
for Compaq Products

Valid from May 1, 2000

This document describes General Warranty Conditions for Compaq Products
including the Digital products.
The document describes general conditions, detailed description of Warranty
Conditions is attached to every product.

INTRODUCTION

Compaq provides the warranty in the agreed scope for the material or manufacture
defects of hardware products of Compaq.
The warranty covers the period as determined in the table of Warranty Services
(Table No. 1). The document on the purchase with the serial number and the date
of purchase is the document on the day of purchase. With the request for the
service intervention it is needed to determine the product serial number. In
other case the provider of Compaq service may consider the service requirement
to be out of warranty service which shall be charged to the applicant.
During the warranty period Compaq shall repair the products or replace the
defective parts by new parts or parts used which are equivalent in terms of
functionality and performance with new parts at its own costs. The repair or
replacement of a part may be performed at the Customer, in Compaq service centre
or with Authorised Compaq Service Partner or by means of other service
procedures (see later). The products linked externally to the system (CPU) box,
e.g. the external memory sub-system, printers and other peripherals are covered
by their own warranty.
Note 1: A successful repair does not request the part replacement necessarily.
E.g. the cleaning of the heads of floppy disk or increase of the level of
revision of ROM BIOS are the activities that often ensure successful repair.
Note 2: The increase of the level of the revision of BIOS/firmware is not
covered by the fundamental warranty conditions. The firmware which forms a part
of the electronic desk is not automatically upgraded with the new version of
firmware.
In case of a hardware problem caused by obsolete version of BIOS/firmware,
Compaq shall either ensure the latest version of firmware by the replacement of
the influenced component within the warranty or it shall recommend to the
Customer to upgrade firmware on Flash-ROM. It is a material responsibility of
the Customer to:
1.     ensure compatibility of its software with the latest version of
       BIOS/firmware, and
2.     upgrade firmware with the purpose of synchronisation with the new
       software versions.

Note 3: Due to keeping the data of the Customer secret it is sometimes not
suitable to return the defective disk. In such a case it shall be asked to
purchase a new disk.
The warranty repairs are performed by the Authorised Compaq Service Partners
representing Compaq or by Compaq itself. The references to Compaq in this
document shall be equally valid for the Authorised Compaq Service Partner. If
after a repeated effort Compaq is unable to put the product into operation,
Compaq may return the purchase price or to replace the product by a functionally
equivalent product at its own costs. All the replaced parts and products
substituted within the warranty shall become the property of Compaq.
<PAGE>

The following shall be excluded from these warranty conditions:
o      Parts of consumer nature
o      Warranty services for products from which the serial number has been
       removed
o      Defects caused by normal wear and tear
o      Defects caused by work outside the users parameters determined in the
       manual (including burnt out screens of monitors and incorrect initial
       feeding)
o      Defects caused by a virus from the party of the Customer
o      Defects caused by damage (including accidental one) with the use of parts
       other than of Compaq as well as the repair or modification by persons
       other than the ones authorised by Compaq
o      Software including pre-installed one. The warranty for software is
       defined under the Software Licence Conditions of Compaq
o      Defects caused by the use of software, accessories, media, fillings,
       consumer parts not approved by Compaq or by other parts not determined
       for the use with the product
o      Places where the conditions at the Customer represent safety or health
       risk.

Compaq assumes no liability for the damage or loss of any data or software.
Compaq recommends that the Customer makes a back-up of all the software and
data, as well as that it takes all non-fix media out.
The Compaq warranty does not cover software and pre-installed software except
for the one installed on the products Alphasever 8200, 8400, GS60, GS140, VAX
7000, Compaq TaskSmart servers and on some StorageWorks products in which case
the 90-day phone support (ATS) and the software support for the pre-installed
operational system is not at the disposal.
Compaq recommends to the Customers who need extended service covering over the
level of the warranty to purchase a service Contract from their Authorised
Compaq Service Partner or directly from Compaq.
The user has no other claims or rights for the warranty repair in relation to
Compaq than the ones stipulated hereunder. Compaq shall not be liable for any
losses caused during the repair period. Compaq refuses any liability for
indirect or subsequent damages.
This liability limitation does not relate to the statutory rights of the
purchaser as the consumer or its rights in relation to the seller.
The Compaq warranty services are transferable from the original purchaser to any
entity that would subsequently purchase the hardware product only in case if
this proves the original confirmation of the purchase.
Should Compaq find out that the occurred damage/defect is not covered by the
warranty, e.g. the defect of a memory other than of Compaq or of other part, the
end user shall be contacted whether this defect is to be repaired for the fee or
whether the product is to be returned to the user. All the occurred
transportation and manipulation expenses shall be invoiced to the Customer.
The Compaq warranty conditions are only valid for the products, complements and
parts produced or distributed by Compaq, Digital or Tandem or under their
respective brands.
The title Compaq in these conditions shall mean the business branch of Compaq
Computer Corporation in the country where the claim for the warranty service is
initially applied if there is not branch office in the respective country, it
shall mean Compaq Computer GmbH in Munich, Germany.
<PAGE>

Replacement of Parts Free of Charge (Parts Only)
If the Compaq product is covered by the warranty of the replacement of parts
free of charge, the spare part shall be supplied free of charge during the
warranty period. The product may be brought or sent to the Compaq service centre
at the expenses and risk of the Customer together with the document on the date
of purchase. If the defective part is to be dismantled from the Compaq product
by a professional, the defective part shall be only replaced free of charge to
the holder of the valid certificate of the Authorised Compaq Technician (ACT).
Compaq offers the work at the replacement of such a part for fee. The price of
work on the repair is not included in this warranty. The user must back-up all
the data and software and to take non-fix data carriers out.

Parts and Work Free of Charge (Carry-in)
If the Compaq product is covered by the warranty of the parts and work free of
charge, the work on the repair and the spare parts shall be supplied free of
charge during the warranty period. The right for the service is conditioned by
the supply (bringing or sending) of the product to the Compaq service centre at
the expenses and risk of the Customer together with the document on the date of
purchase. Prior to bringing the product in, the Customer shall contact Compaq
with the purpose of problem diagnostics. The user must back-up all the data and
software and to take non-fix data carriers out.
After the repair, the Customer shall pick up the device at its own expenses in
the service centre.
Note 1: The work on repair and the spare parts are provided free of charge.
Note 2: With the products with the world-wide warranty, Compaq shall acknowledge
the world-wide warranty in every country where Compaq has its direct or partner
representation. The response period shall be based on the best effort
substantiated by business and it may vary in various countries.

Repair at the Customer Free of Charge (On Site)
If Compaq product is covered by the warranty repair at the Customer free of
charge, the repair shall be performed at the place of installation at the
Customer. All the parts, work and travelling expenses are free of charge.
Note 1: With the products with the world-wide warranty, Compaq shall acknowledge
the world-wide warranty in every country where Compaq has its direct or partner
representation. The response period shall be based on the best effort
substantiated by business and it may vary in various countries.
Note 2: Compaq may at its own discretion provide alternative method of the
service supply instead of repair at the Customer: Mail-in, Advanced Unit
Replacement (AUR), Customer Replaceable Units (CRUs), etc.
The provision of the warranty repair at the Customer is conditioned by the
fulfilment of the following conditions:
o      this service was made generally accessible in the country in which it is
       requested
o      the product is located within the distance of 100 km maximum and 2 hours
       maximum from the nearest Compaq service centre
o      Compaq determined that it is not possible to solve the problem via phone
o      Compaq hardware product is covered by the warranty repair at the Customer
       free of charge during the warranty period.

With the request for the repair at the Customer, the user must be able to
provide the product name, serial number and all the error reports and
expressions of the problem and then it shall call the Compaq service centre. The
user must co-operate with Compaq service centre with the attempt to solve the
problem via phone, including the performance of routine diagnostic procedures.
Shall Compaq acknowledge it to be necessary it shall send a qualified technician
to the place where the device is located. The user is obliged to provide a
document on purchase and to provide sufficient access to the device. The user
shall be charged for every service outside the working hours pursuant to the
price list of Compaq or the price list of service partner of Compaq.

Parts Replaceable by Customer - Customer Replaceable Units (CRU)
Some Compaq products are covered by CRU warranty (e.g. keyboards, mice,
speakers). Within this process, Compaq shall ensure the supply of defective part
directly to the place at the Customer where the Customer shall replace the part
itself. The Customer shall be provided with instructions for the part
installation and for the return of the defective part to Compaq. In case of not
returning the defective part to Compaq within the period of five days, the price
of work shall be invoiced to the Customer.
<PAGE>

Extended Part Replacement - Advanced Unit Replacement (AUR)
This type of warranty warrants to the Customer, that after diagnostics of the
defective module, the replaced part will be sent to the Customer to the
determined address. After the acceptation of the spare part, the Customer will
pack and send the defective part back to the Compaq service centre at Compaq's
expenses.

Service of Sending Via Mail - Mail-In Service
Some Compaq products bear the warranty covering of Mail-in. The repaired module
will be sent to the address determined by the Customer. The Customer is
responsible for all the expenses and risks at sending the part to Compaq
collection centre. Compaq will pay the expenses on repair and transport back to
the Customer.

Warranty with Pick UP and Return - Pick Up and Return
With Pick Up and Return service, Compaq or the authorised service partners of
Compaq pick up the defective device directly from the Customer, repair it and
return it back to the Customer address. All the spare parts, work and
transportation expenses related to the transport and repair of the product are
covered by Compaq.

Advisory Telephone Support (ATS)
This service forms a part of warranty for AlphaServer 8200, 8400, GS60, GS140,
VAX 7000, Compaq TaskSmart Servers and StorageWorks and it is applied on the
operational server and pre-installed software.

o     ATS includes assistance for the use of software and assistance at the
      interpretation of the technical documentation supplied with the software.
      In case of software issues, the support is limited to informing the
      Customer on the potential solutions of the problem
o     ATS is accessible during the working hours
ATS may cover:
o     assistance at the use of software
o     assistance at the installation
o     problem isolation

ATS does not include any solutions and removal of software problems.

Accessories
The accessories and components (except for Compaq Netelligent Products,
integrated Microcom devices, Compaq PC Card modems, PC Card LAN cards, Compaq
external modems and accumulators) bear the warranty for the first 12 months at
the level of "parts and work free of charge."
The accessories (except for Compaq Netelligent Products, integrated Microcom
devices, monitors and accumulators - see the notes below) attached to Compaq
product a materially longer warranty relates which is as follows:

o      their own 12-months warranty "parts and work free of charge" (or
       36-months warranty "parts and work free of charge" of the products Compaq
       PC Card Modem, Combined Modem/Network cards, PC Card LAN cards, Compaq
       external modems and life-time warranty "parts only" for Netelligent
       network cards) or
o      outstanding period and level of the warranty of Compaq product to which
       they are linked (e.g. "repair at the Customer" or "replacement of parts"
       if the respective warranty is valid for the product) or
o      if the product is installed in the sub-system StorageWorks it takes over
       the warranty of this sub-system.

Note 1: The accessories linked to Compaq server or system box externally only
have their own warranty.
Note 2: Compaq accumulators have 12-months warranty of "parts only". The
warranty for Compaq Netelligent and Microcom products is determined in the Table
of warranty services. The outstanding period of the warranty service of the
product to which these are linked and/or any warranty services covering the
product do not relate to it.
<PAGE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                          Consumer Systems /22/
---------------------------------------------------- ------------------ ---------------- ----------------
Family / Product                                     Year 1             Year 2           Year 3
---------------------------------------------------- ------------------ ---------------- ----------------
<S>                                                  <C>                <C>              <C>
Compaq Presario 500 series                           5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 700 series                           5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 900 series                           5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 1000 series                          5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 2000 series                          5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 3000 series                          5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 4000 series                          5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 5000 series                          5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 5000 Mini Tower Series               5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 5220 All-in-One Series               5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 5520 Series                          5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 5700 T, 5900 T CTO                   5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 7100, 7200 series                    5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 7300, 7400, 7500, 7900 Series        5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 8000 Series                          5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario 9000 Series                          5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq  Presario 1200,  1600,  1800,  1900 Internet  5BD carry in
Notebook
---------------------------------------------------- ------------------ ---------------- ----------------
</TABLE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                          Consumer Systems /22/
---------------------------------------------------- ------------------ ---------------- ----------------
Family / Product                                     Year 1             Year 2           Year 3
---------------------------------------------------- ------------------ ---------------- ----------------
<S>                                                  <C>                <C>              <C>
Compaq PageMarq                                      2 BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
DEClasser 3500 LN14                                  5 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Digital Laser Printer LN15, LN15 plus, LN17,         1BD on site
LN17+, LN17+ps, LN20, LN 40, LCN01, LCN01+, LCN02
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Laser Printer LN16, LN 32                     1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
PrintServer 17/600, PrintServer 32 plus              2 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
LA30N, LA30W Companion Printer                       5 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq LA36N, LA36W Companion Printer                5 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
LA310,  LA400,   LA400plus,   LA424,  LA600,  LA700  5 BD carry in
MiltiPrinter
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq LA450 MultiPrinter                            5 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
LG04plus/LGL4plus, LG08plus/LGL8plus, LG12 plus      1 BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
Presario IJ 300 printer                              AUR
---------------------------------------------------- ------------------ ---------------- ----------------
Digital Line Printer LG05plus/LGL5plus               1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
Digital Line Printer LG09plus                        1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
Digital Line Printer LG14plus                        1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
RapidPrint 200                                       5 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
RapidPrint 500                                       5 BD carry in      5 BD carry in    5 BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
</TABLE>

--------------------------------------------------------------------------------
Note:
See the explanation of the abbreviations at the end of this document.
4HR, 1BD, 2DB, 4BD and 5BD = Targeted warranty service level working
hour/working days). /12/
--------------------------------------------------------------------------------
<PAGE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                                Storage
---------------------------------------------------------------------------------------------------------
Family / Product                                     Year 1             Year 2           Year 3
---------------------------------------------------- ------------------ ---------------- ----------------
<S>                                                  <C>                <C>              <C>
Compaq Proliant Storage System Model UE              1BD on site        1BD on site      1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
StorageWorks Enterprise Storage Array ESA 10000,     1BD on site        Parts only       Parts only
ESA 1200                                             90 days
StorageWorks Raid Array RA450, RA3000,               ATS
RA4000/24/,RA4100, RA8000 StorageWorks
Fibre Channel Raid Array RA7000
StorageWorks Network Storage Array SWXNA
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq DLT Library Model 15/30, 20/40, 35/70         1BD on site        Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
StorageWorks TL893, TL894, TL 895, TL896,            1BD on site        Parts only       Parts only
DLT Tape library Systems
---------------------------------------------------- ------------------ ---------------- ----------------
StorageWorks TL890, TL891, TL892, TZ887              1BD on site        Parts only       Parts only
Automated DLT Tape Mini-library
---------------------------------------------------- ------------------ ---------------- ----------------
StorageWorks TFT5000R Monitor                        1BD on site        Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
StorageWorks supported disks:                        Parts only         Parts only       Parts only
Hard  Drives,  SCSI  Drives,  Solid  State  Drives,
CD-ROM Drives
---------------------------------------------------- ------------------ ---------------- ----------------
DLT Tape Drives                                      Parts only         Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DAT, QIC, Other Tape Drives                          Parts only         Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Optical Drives                                       Parts only         Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
AC/DC Power Supplies                                 Parts only         Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Digital Classic Storage Products
---------------------------------------------------- ------------------ ---------------- ----------------
Hard Drives, SCSI Drives/13/                         Parts only         Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Solid State Drives, CD ROM Drives                    Parts only         Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DLT Tape drives                                      1BD on site        AUR
---------------------------------------------------- ------------------ ---------------- ----------------
DAT Tape drives                                      1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
QIC, Other Tape Drives, Optical Drives               Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
AC/DC Power Supplies                                 Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
</TABLE>

--------------------------------------------------------------------------------
Note:
See the explanation of the abbreviations at the end of this document.
4HR, 1BD, 2DB, 4BD and 5BD = Targeted warranty service level working
hour/working days). /12/
--------------------------------------------------------------------------------
<PAGE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                    Networking & Communications /8/,/11/
---------------------------------------------------------------------------------------------------------
Family / Product                                     Year 1             Year 2           Year 3
---------------------------------------------------- ------------------ ---------------- ----------------
<S>                                                  <C>
Netelligent Routers                                  5BD carry in       parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Netelligent Hubs (Repeaters)/5/, and Switches        parts only         parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Netelligent Hubs (Repeaters), and Switches/6/        5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Netelligent Network interface Controllers/14/        parts only         parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Microcom Integrated Access Devices/10/               5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Remote Access Server                          1BD on site        1BD on site      1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq iPaq Internet Devices                         1BD on site
---------------------------------------------------- ----------------------------------------------------
Compaq IBM 16/4 Token Ring PCI NIC                                       Lifetime/15/
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Microcom Remote Access Concentrators/10/      2BD  carry in      2BD  carry in    2BD  carry in
---------------------------------------------------- ----------------------------------------------------
Compaq 10 Base--T unmanaged Hubs                                          Lifetime/15/
---------------------------------------------------- ------------------ ---------------- ----------------
Digital Network Hardware                             parts only         parts only       parts only
Etherworks products,
DE203, 204, 205,210, 212, 422, 425, 435,
DEPEA, DEPCM/15/
---------------------------------------------------- ------------------ ---------------- ----------------
FDDI Adaptors                                        parts only         parts only       parts only
DEFEA, DEFPA/15/
---------------------------------------------------- ------------------ ---------------- ----------------
Stackable Hubs                                       parts only
DETMI, DETML/15/
---------------------------------------------------- ------------------ ---------------- ----------------
GIGAswitches                                         parts only
Multiswitches 600, 700, 900
ATM switch 900
DECswitch 900
PORT switch 900
---------------------------------------------------- ------------------ ---------------- ----------------
DEChub 90, ONE, ONE-MIX                              parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DIGITAL Access Routers                               parts only
---------------------------------------------------- ----------------------------------------------------
EtherWORKS 3, EtherWORKS ISA                                             Lifetime/15/
---------------------------------------------------- ----------------------------------------------------
EtherWORKS PCMCIA Adapters                           parts only         parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
EtherWORKS Turbo PCI 10 Adapters                     parts only
---------------------------------------------------- ------------------ ---------------- ----------------
ADMworks 351, 950L                                   parts only
---------------------------------------------------- ------------------ ---------------- ----------------
FastEtherWORKS PCI 10/100 Adapters                   parts only         parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DEC FDDI controller/ESIA Adapters                    parts only         parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DECServers 90/700/900                                parts only
---------------------------------------------------- ------------------ ---------------- ----------------
EtherNet Repeaters 90, 900                           parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DECContractor 900                                    parts only
---------------------------------------------------- ------------------ ---------------- ----------------
DECbridge 90                                         parts only
---------------------------------------------------- ------------------ ---------------- ----------------
</TABLE>

--------------------------------------------------------------------------------
Note:
See the explanation of the abbreviations at the end of this document.
4HR, 1BD, 2DB, 4BD and 5BD = Targeted warranty service level working
hour/working days). /12/
--------------------------------------------------------------------------------
<PAGE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                                Monitors
---------------------------------------------------------------------------------------------------------
Family / Product                                     Year 1             Year 2           Year 3
---------------------------------------------------- ------------------ ---------------- ----------------
<S>                                                  <C>                <C>              <C>
Qvision 200 and 210, S510                            2BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
S700, S710. S900,V55 TCO, V500,                      2BD on site        Parts only       Parts only
V75, V90
---------------------------------------------------- ------------------ ---------------- ----------------
V700, V900, V1000/19/                                1BD on site        1BD on site      1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
V70 and all other low end monitors                   2BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
P75, P110, P700, P900, P1100, P1610/19/              1BD on site        1BD on site      1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq TFT 5000, 5010, 5000S, 7000, 8000,            1BD on site        1BD on site      1BD on site
8020/19/
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq TFT 450 and 500 (excluding backlight)         2BD on site        Parts only       Parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Backlights for Compaq TFT 450 and 500                2BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq  Pressario  MV400,   MV500,   MV520,  MV700,  5BD carry in
MV720, MV900, MV920
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Presario  FP700,  FP720,  FP730A,Flat  Panel  5BD carry in
Monitor
---------------------------------------------------- ------------------ ---------------- ----------------
DIGITAL Monitors 15"-19"                             CRU                Parts only       Parts only
Part#s FR-PCXAV/** and FR/PCXVB/**
---------------------------------------------------- ------------------ ---------------- ----------------
DIGITAL Monitors 21"-24"                             1BD on site        Parts only       Parts only
Part#sFR/PCXAV-**
---------------------------------------------------- ------------------ ---------------- ----------------
DIGITAL Monitors 14"-15"                             CRU
Part#sFR/PCXCV-**
---------------------------------------------------- ------------------ ---------------- ----------------
</TABLE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                             Options /2/, /11/
---------------------------------------------------------------------------------------------------------
Family / Product                                     Year 1             Year 2           Year 3
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq PC Card Modems and PC Card LAN Cards                       See OPTIONS section above
---------------------------------------------------- ------------------ ---------------- ----------------
<S>                                                  <C>                <C>              <C>
Compaq External Modems                               parts only         parts only       parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq MP 1600 Projector                             AUR                AUR
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Thin Client Terminals T1000, T1500            5BD carry in       5BD carry in     5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
DIGITAL HiNote Rechargeable Battery Pack             CRU
---------------------------------------------------- ------------------ ---------------- ----------------
Rechargeable Battery Packs see OPTIONS               parts only
section above
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq UN-interruptible Power Suppliers/21/          5BD carry in
T700, T1000,  T1500,  T2000,  T2400,  R1500, R3000,
R6000
---------------------------------------------------- ------------------ ---------------- ----------------
Compaq Pro UPS 500/21/                               5BD carry in       5BD carry in
---------------------------------------------------- ------------------ ---------------- ----------------
DIGITAL UN-interruptible Power Suppliers             parts only         parts only       parts only
Prestige Desktop models
---------------------------------------------------- ------------------ ---------------- ----------------
Prestige Series 3000/6000                            AUR                AUR              AUR
---------------------------------------------------- ------------------ ---------------- ----------------
Powerware Profile, Powerware Plus                    1BD on site        1BD on site
---------------------------------------------------- ------------------ ---------------- ----------------
One Plus                                             parts only         parts only
---------------------------------------------------- ------------------ ---------------- ----------------
Standby UPS                                          AUR                AUR              AUR
---------------------------------------------------- ------------------ ---------------- ----------------
</TABLE>

--------------------------------------------------------------------------------
Note:
See the explanation of the abbreviations at the end of this document.
4HR, 1BD, 2DB, 4BD and 5BD = Targeted warranty service level working
hour/working days). /12/
--------------------------------------------------------------------------------
<PAGE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------
                                       Software Product Warranty
---------------------------------------------------------------------------------------------------------
<S>                                                        <C>
Factory Installed Operating Systems                        90 days telephone support/conformance
---------------------------------------------------------- ----------------------------------------------
PC Application Software purchased from DIGITAL             90 days telephone support/conformance
---------------------------------------------------------- ----------------------------------------------
DIGITAL ServerWORKS Manager                                90 days telephone support/conformance
---------------------------------------------------------- ----------------------------------------------
DIGITAL ServerWORKS Quick Launch                           90 days telephone support/conformance
---------------------------------------------------------- ----------------------------------------------
Media  Diskettes                                           90 days return to Compaq
---------------------------------------------------------- ----------------------------------------------
Documentation                                              90 days return to Compaq
---------------------------------------------------------- ----------------------------------------------
Accessories and Supplies                                   90 days return to Compaq
---------------------------------------------------------- ----------------------------------------------
</TABLE>

Explanation:

Parts only - part replacement free of charge
Carry in - part replacement and work free of charge
On site - part replacement and work at the Customer free of charge
Mail in - service of sending via mail
CRU - Customer Replaceable Units
AUR - Advanced Unit Replacement
ATS - Advisory Telephone Support
PUR - Pick Up and Return
(a more detailed description is provided in previous subsections)

Notes:
1.     Except for Prioris Xle Servers
2.     DIGITAL Server 7000 Model 73xx accessories in pedestal or rack that are
       external to CPU system box have their own warranty. Compaq recommends to
       the Customer to purchase the complementary service so that the complement
       has the same covering.
3.     Except for DIGITAL HiNote VP 70x.
4.     The warranty with DIGITAL Server Rackmount rack is one year On-site and
       it does not take over the warranty of the system installed inside. Compaq
       recommends to purchase equalisation of the respective services.
5.     Compaq Netelligent 1005, 1009B and 1017A/B hubs bear life-time warranty
       of "part only".
6.     All the new Netelligent Hubs and Switches manufactured after September 1,
       1998 shall assume the warranty pursuant to the table.
7.     Warranty for new Presario 5000 products (manufactured after 1998) may not
       be replaced with the warranty for Compaq Pressario 5220 and 5520.
8.     Netelligent products relate to all Netelligent products produced or sold
       by Compq.
9.     Microcom products relate to all Microcom products produced or sold by
       Compaq.
10.    The planned service levels for Carry-in warranties are the times of
       repair and do not include time of transportation.
11.    Digital hard disks bear 5-years warranty of "part only".
12.    Netelligent Network Interface controllers bear life-time warranty.
13.    The warranty for these products is extended to life-time one if the
       product is registered with Compaq. The life-time warranty is limited to 5
       year after the last day of manufacture.
14.    As a standard, NeoServer is connected with advanced replacement CarePaq.
15.    Deskpro Eps purchased prior to August 23, 1999, have the original
       warranty for 3 years of part only, in the first year also the work at the
       Customer with the response of 2 working days.
16.    Deskpro Ens and Workstation purchased prior to August 23, 1999, have the
       original warranty for 3 years of part only, in the first year also the
       work at the Customer with the response of 2 working days.
17.    The monitors purchased prior to August 23, 1999, have the original
       warranty for 3 years of part only, in the first year also the work at the
       Customer with the response of 2 working days.
18.    XP900/1000 Workstation purchased prior to January 1, 2000 have the
       original warranty for 3 years of part only, in the first year also the
       work with Customer with the response of one working day.
19.    If Compaq UPS is installed to Compaq system, the warranty of UPS itself
       may relate to UPS or the warranty of the whole system depending on the
       fact which one is valid for a longer period of time.
20.    1 year warranty relates to the product line Pressario. The warranty
       includes replacement of part free of charge and it is valid only in the
       area, where the product was purchased. If the product was purchased in EU
       countries, Switzerland or Norway, you may apply the warranty in any of
       these countries. Otherwise you may apply the warranty only in that
       country where the product was purchased.
21.    It only relates to Proliant ML and DL products.
22.    The original warranty for 3 years with the Customer with the response on
       the next working day relates to RA4000 storagework purchased prior to
       August 23, 1999.

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