Document:

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                                                                 EXHIBIT 10.23

CONFIDENTIAL TREATMENT                 **Confidential treatment has been
HAS BEEN REQUESTED FOR                 requested with respect to the information
CERTAIN PORTIONS OF THIS               contained within the "[**]" markings.
DOCUMENT                               Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission.

                        eCommerce and Content Agreement

     This eCommerce and Content Agreement (this "Agreement") is made as of
January 1, 2000 (the "Effective Date"), by and between IGN.com, a division of
Snowball.com, Inc., a Delaware corporation with principal offices at 250
Executive Park Boulevard, Suite 4000, San Francisco, CA 94134 ("Snowball" or
"IGN") and EBWorld.com, Inc., a Nevada corporation with principal offices
at 770 Pilot Rd. Suite F, Las Vegas, NV 89119 ("EBWorld.com").

                                  Background

     Snowball owns and operates five sites featuring editorial content about
games, movies, tv, science fiction, and entertainment issues for young men (as
further described in Exhibit A, the "IGN Sites").  The IGN Sites connect to a
                     ---------
network of affiliates sites (the "IGN Affiliate Sites") to provide a greater
breadth and depth of entertainment content.  The IGN Sites and the IGN Affiliate
Sites are sometimes referred to, collectively, in this Agreement as the "IGN
Network."

     Snowball also owns and operates three other networks: the "ChickClick
Network," targeted at young women (the hub site for which is located at
www.ChickClick.com) and the "PS/IG Network," targeted at college students (the
hub sites for which are located at www.Powerstudents.com and
www.InsideGuide.com). The ChickClick Network and PS/IG Network are referred to,
collectively, as the "Other Snowball Networks."

     EBWorld.com sells computer games for play on a variety of platforms
(including related merchandise, the "Games") and provides content about gaming,
through its World Wide Web site located at www.EBWorld.com (the "EBWorld.com
Site").

     EBWorld.com wishes to be the exclusive Games retailer on the IGN Sites and
to have links established from the IGN Sites to the EBWorld.com Site (each, a
"EBWorld.com Link").  IGN has agreed to establish those links on the IGN Sites
and to establish a program to encourage IGN Affiliates to place similar links on
each of the IGN Affiliates Sites (the "EBWorld.com Program"), subject to the
terms and conditions of this Agreement.

     Now Therefore, the parties agree as follows:

1.   Promotion.  Subject to the terms and conditions of this Agreement,
     ---------

     (a) Links and Banner Advertisements.  IGN will develop, implement and
         -------------------------------
maintain EBWorld.com logo branded "buy if" links on all IGN site reviews,
previews, and game specific pages.  At least two links will appear on each page,
'one above the fold' and one below the content.  The EBWorld.com marketing box
(currently search box) will appear on the hub page for each IGN site at least
[**] of the total display time for each hub page and will be displayed in the
top 30% of the page. The "Gamestore" link will appear on all IGN site pages at
least [**] of the total display time for each page and will be displayed "above
the fold." Participating IGN affiliates will carry EBWorld.com links on not less
than [**] of available page impressions. Except in the case of "Gamestore" or
"New Games" links found on the navigation bar, each EBWorld.com link will be
indicated by, and in the form of, one of the logos or other trademarks attached
hereto as Exhibit B (the "EBWorld.com Marks"). IGN will also implement banner
          ---------
advertisement promoting EBWorld.com that will appear on a rotating basis on the
IGN sites and IGN Affiliate sites. In total, EBWorld.com will be represented by
the following creative units - marketing boxes, navigational links, "Buy It Now"
buttons, Game Page links, text linked email messages, and banner advertisements.

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission.

<PAGE>

     (b) Opt-In Registration.  IGN will establish an "opt-in" feature on the IGN
         -------------------
Sites, allowing users of the IGN Sites to sign up to receive information and
promotional materials about the Games provided to IGN by EBWorld.com.  Each user
that signs up to receive information as described in this Section is referred to
in this Agreement as a "Registered User;" the data obtained from each Registered
User through the "opt-in" registration process is referred to as the
"Registration Data."

     (c) Microsite.  IGN will develop and maintain a co-branded content section
         ---------
(the "Microsite") that highlights new Games, based on information delivered to
IGN by EBWorld.com.  The Microsite will contain links to the eCommerce Pages
described in Section 3 to allow visitors to purchase the featured Games.  IGN
will promote the Microsite through navigational links on the IGN Network.  The
navigational links to this section will live below the "Gamestore" links on the
navigational bar and reside on at least [**] of the hub pages.

     (d) Email Blasts/Newsletters.  IGN will include an EBWorld.com Link and
         ------------------------
text up to forty words in the newsletter IGN currently sends to its registered
users each business day.  In addition, IGN will include an EBWorld.com Link and
text up to forty words in the newsletters sent to subscribers through
Microsoft's Hotmail service, subject to the terms and conditions of IGN's
related agreement with Microsoft.  IGN will also include an EBWorld.com Link and
text up to forty words in commerce-related email messages sent to the users of
the IGN Sites.

     (e) Press Releases.  The parties will jointly issue a press release
         --------------
describing the relationship established under this Agreement within thirty days
of the Effective Date.  IGN may issue other press releases describing the
relationship with EBWorld.com established under this Agreement, subject to
EBWorld.com's reasonable approval.

     (f) PC Gamer Magazine.  EBWorld.com will be entitled to place one full page
         -----------------
advertisement monthly in PC Gamer Magazine during the initial term of this
Agreement.

     (g) Co-Marketing.  If either party ("Originating Party") wishes to engage
         ------------
with any third party to sponsor or co-market any promotion or special event
relating to computer games (each, a "Game Promotion"), and where that
promotion or event is open to other sponsors than the Originating Party, then
the Originating Party will first notify the other party ("Proposed Co-
Sponsor") with a description of the proposed Game Promotion. If the Proposed
Co-Sponsor expresses interest in negotiating the terms of its participation
within five days of its receipt of the Originating Party's notice, then the
parties will negotiate in good faith for a period of 72 hours. If a verbal or
written agreement is not reached within the 72 hour period after notification,
the originating party will be free to enter into an agreement with a third
party to sponsor a game promotion.

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

     (h) Account Manager.  IGN will appoint a dedicated account manager to act
         ---------------
as primary contact for EBWorld.com and to facilitate any requests for
information or assistance made by EBWorld.com with respect to the activities
described in this Section.  IGN will notify EBWorld.com of the dedicated account
manager's name and contact information as soon as practicable.

     (i) Text and Information.  EBWorld.com will provide IGN with all of the
         --------------------
text and other information described in this Section in the form and format, and
in accordance with the delivery schedule, requested by IGN.

2.   (This needs to be a separate agreement.  It should be the insertion order
that was signed)

3.   e-Commerce.
     ----------

     (a) Definitions.  "Impression" means each view of a page containing an
         -----------
EBWorld.com Mark or EBWorld.com Link.  "Clickthrough" means a link made using an
EBWorld.com Link from a site on the IGN Network or Other Snowball Networks.

     (b) eCommerce Pages.  EBWorld.com will implement and maintain co-branded
         ---------------
pages on the EBWorld.com Site (the "eCommerce Pages") where visitors who link to
the eCommerce Pages from any site on the IGN Network or Other Snowball Networks
(each, a "Customer") can purchase Games.  EBWorld.com will be solely responsible
for tracking the volume and number of sales of Games to Customers. EBWorld.com
will provide IGN with all such information, as well as the names, email
addresses and descriptions of the specific purchases made by each Customer
(collectively, the "Purchasing Data") on a weekly basis.  The purchasing data
will only be used by IGN for auditing purposes.  The eCommerce Pages will not
link, directly or indirectly, to any other pages through which Customers can
purchase Games, so that any Games purchased from EBWorld.com by a Customer will
be made through the eCommerce Pages, with the following exception: IGN will be
listed along with other partners on a hyper-linked EBWorld.com partner list that
may appear on the co-branded home page.

     (c) Links to and from IGN Sites.  IGN will implement and maintain links
         ---------------------------
from the IGN Sites and IGN participating affiliates to the eCommerce Pages
("eCommerce Links") and will promote the eCommerce Pages using banner
advertisements displayed on a rotating basis on the IGN Network and Other
Snowball Network. IGN will provide EBWorld.com with a report of the number
Clickthroughs from the IGN Network and the Other Snowball Networks to the
eCommerce Pages on a weekly basis. EBWorld.com will implement and maintain links
from the "check-out" pages of the eCommerce Pages to the IGN Sites, as mutually
agreed by the parties. Each link to the IGN Site will be indicated by, and in
the form of, one of the logos or other trademarks attached hereto as Exhibit B
                                                                     ---------
(the "IGN Marks").
<PAGE>

     (d) Orders.  EBWorld.com will be solely responsible for processing orders
         ------
placed by Customers on the eCommerce Pages, including order entry, payment
processing, shipping, cancellations, returns, and related customer service.
EBWorld.com will establish all prices for the Games, in its discretion.

     (e) Account Manager.  EBWorld.com will appoint a dedicated account manager
         ---------------
to act as primary contact for IGN and to facilitate any requests for information
or assistance made by IGN with respect to the eCommerce Pages.  EBWorld.com will
notify IGN of the dedicated account manager's name and contact information as
soon as practicable.

4.   Other Content.
     -------------

     (a) IGN Content.  IGN will provide EBWorld.com with certain Game reviews,
         -----------
previews, news and downloadable product samples (collectively, the "IGN
Content") for inclusion on the EBWorld.com Site.  EBWorld.com will incorporate
the IGN Content into the EBWorld.com Site and will indicate such content with
the display of an IGN Mark and provide links from that content back to the IGN
site.  Content will be in a form mutually agreed on and delivered on a schedule
determined by mutual agreements by both parties.

     (b) EBWorld.com Content.  EBWorld.com will provide IGN with any release
         -------------------
dates and other release information concerning new Games in EBWorld.com's
possession for use by IGN on the IGN Sites and related promotional materials.
When displaying release information, IGN will hyperlink each product to the
respective EBWorld.com product page.

5.   Exclusivity.  Subject to the terms and conditions of this Agreement, IGN
     -----------
will identify EBWorld.com as IGN's "exclusive electronics games retailer" on
each IGN Site (including, without limitation, the Tour Pages).  IGN will not,
during the term of this Agreement, enter into any agreement with respect
Notwithstanding the foregoing, IGN will be free to display advertisements that
promote other companies that distribute computer games.  Competitive
advertisements will be limited to [**] or less of the total inventory available
on IGN and IGN Affiliate Properties. The exclusivity described in this Section
applies to the sale of Games only and expressly does not apply to rental of
games, direct delivery of games via electronic means for home use or to
merchandise related to Games generally. In addition,EBWorld.com acknowledges
that IGN may incorporate or link to an auction function and that the sale of
games by third parties through an auction function will not be a breach of IGN's
obligations under this Section.  EBWorld.com will have right of first refusal
during the initial 21-day period that IGN is considering partners for all game
rental, ESD, auction, and game related merchandise opportunities. Other than the
competitive banner inventory allowed in this section, IGN will not sell or link
advertising or commerce partnerships that will allow users to be within one
click of any electronic game commerce offers as defined in this section.

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

merchandise related to Games generally. In addition, EBWorld.com acknowledges
that IGN may incorporate or link to an auction function and that the sale of
games by third parties through an auction function will not be a breach of IGN's
obligations under this Section.

6.   Impressions.
     -----------

     (a) Delivery.  IGN will, through the promotions and other obligations
         --------
described in this Agreement, provide to EBWorld.com the following minimum number
of Impressions on a monthly basis: (1) [**] Impressions on the IGN Network; (2)
[**] Impressions on the PS/IG Network; and (3) [**] Impressions on the
ChickClick Network.  These impressions will be in the 468x60 banner format and
will be served 'above the fold.'

     (c) Remedy.  In the event IGN fails to deliver the minimum number of
         ------
Impressions described in this Section, EBWorld.com's sole and exclusive remedy,
and IGN's sole and exclusive obligation, shall be to continue to deliver
Impressions until that minimum number of Impressions is meet.

7.   EBWorld.com Program.
     -------------------

     (a) EBWorld.com Program.  Each IGN Affiliate will be offered the
         -------------------
opportunity by IGN to participate in the EBWorld.com Program and to market
EBWorld.com as its "exclusive games retailer."  For each IGN Affiliate that
chooses to participate, IGN and the IGN Affiliate will enter into an agreement
that provides the terms and conditions of the IGN Affiliate's participation.
IGN will make reasonable efforts to maximize the affiliate participation in this
agreement.  EBWorld.com acknowledges that each participating IGN Affiliate will
be free to place links to the EBWorld.com Site, in its discretion.  EBWorld.com
and IGN agree that there is no limit on the number of IGN Affiliates that may
join the program.

     (b) No Solicitation.  EBWorld.com will not, for the term of this Agreement,
         ---------------
solicit any IGN Affiliate that has chosen to participate in the EBWorld.com
Program to engage in any kind of business relationship directly with
EBWorld.com.

8.   Payment.
     -------

     (a) Flat Fee.  EBWorld.com will pay IGN a flat fee of [**], minus the SEGA
         --------
ASSAULT TOUR dated 10-14-99 [**] EBWorld.com will pay the fee described in this
Section in equal monthly of [**] installments payable on the first day of each
calendar month during the [**] term of this Agreement.

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

     (b) Taxes.  All amounts payable under this Agreement are exclusive of all
         -----
sales, use, value-added, withholding, and other taxes and duties.  EBWorld.com
will pay all taxes and duties assessed in connection with this Agreement and its
performance by any authority within or outside of the U.S., except for taxes
payable on IGN's net income.  IGN will be promptly reimbursed by EBWorld.com for
any and all taxes or duties that IGN may be required to pay in connection with
this Agreement or its performance.

     (c) Records and Audit Rights.  EBWorld.com will keep all records relating
         ------------------------
to all Purchasing Data for a period of three years after such sale/impression
record period.  An independent certified public accountant selected by IGN may,
no more than once per year and upon at least twenty-four hours notice, inspect
such records during normal business hours.  If, upon performing such audit, it
is determined that EBWorld.com has underpaid IGN by an amount greater than 5% of
the payments due IGN in the period being audited, EBWorld.com will bear all
reasonable expenses and costs of such audit in addition to its obligation to
make full payment under this Section.

9.   Licenses and Other.  Subject to the terms and conditions of this Agreement,
     ------------------

     (a) IGN Content License.  Subject to the terms and conditions of this
         -------------------
Agreement, IGN hereby grants to EBWorld.com a non-exclusive, non-transferable
license (without the right to sublicense) to copy and publicly display the IGN
Content solely for the purposes described in Section 4(a).  EBWorld.com may re-
format the IGN Content for the purpose of incorporating it into the EBWorld.com
Site.  EBWorld.com will not modify, use, copy or distribute the IGN Content,
except as expressly provided in this Agreement.

  (b) EBWorld.com Content License.  Subject to the terms and conditions of this
      ---------------------------
Agreement, EBWorld.com hereby grants to IGN a non-exclusive, non-transferable
license (without the right to sublicense) to copy and publicly display the
EBWorld.com Content solely for the purposes described in Section 4(b).  IGN may
re-format the EBWorld.com Content for the purpose of incorporating it into the
IGN Sites.  IGN will
<PAGE>

not modify, use, copy or distribute the EBWorld.com Content, except as expressly
provided in this Agreement.

     (c) IGN Trademark License.  IGN hereby grants the other party a non-
         ---------------------
exclusive, revocable, worldwide license to use the IGN Marks solely in
conjunction with the links described in Section 3(c) and Section 4(a) of this
Agreement.  Any use of the IGN Marks must comply with IGN's trademark guidelines
and will inure to IGN's benefit.  Nothing contained in this Agreement gives
EBWorld.com any right, title or interest in the IGN Marks, except as expressly
provided in this Section and EBWorld.com shall not take any action inconsistent
with the IGN's ownership rights.  EBWorld.com will cease all use and display of
the IGN Marks upon written notice from IGN and, in any event, upon termination
of this Agreement.

     (d) EBWorld.com Trademark License.  EBWorld.com hereby grants the other
         -----------------------------
party a non-exclusive, revocable, worldwide license to use the EBWorld.com Marks
solely in conjunction with the EBWorld.com Links and the promotional activities
expressly described in this Agreement.  Any use of the EBWorld.com Marks must
comply with EBWorld.com's trademark guidelines and will inure to EBWorld.com's
benefit.  Nothing contained in this Agreement gives IGN.com any right, title or
interest in the EBWorld.com Marks, except as expressly provided in this Section
and IGN.com shall not take any action inconsistent with the EBWorld.com's
ownership rights.  IGN.com will cease all use and display of the EBWorld.com
Marks upon written notice from EBWorld.com and, in any event, upon termination
of this Agreement.

     (e) Ownership.  Subject to the rights expressly granted in this Agreement,
         ---------
IGN will retain all right, title and interest in and to the IGN Networks and the
Other Snowball Networks (and all related sites), the IGN Marks and the IGN
Content and EBWorld.com will retain all right title and interest in and to the
EBWorld.com Site, the EBWorld.com Marks and the EBWorld.com Content.

     (f) IGN Discretion.  Unless expressly provided in this Agreement, the form,
         --------------
format and position of any EBWorld.com Link or advertisement described in this
Agreement, and date of placement, will be determined by IGN in its discretion.
IGN may, upon written notice to EBWorld.com, reject any content provided by
EBWorld.com under this Agreement if it fails to comply with IGN's reasonable
requirements or is otherwise inappropriate for the users of the IGN Sites.
Nothing in this Agreement will be construed to limit IGN's right to modify any
of the content or any aspect of structure of the IGN Sites, or to rename or
reposition the IGN Sites, in its discretion; provided that, in the event any
such change affects IGN's ability to perform any obligation described in this
Agreement, IGN will provide reasonable alternative performance.

     (g) EBWorld.com Site Information.  EBWorld.com will provide IGN with any
         ----------------------------
information reasonably required to implement the EBWorld.com Links.  EBWorld.com
will give IGN reasonable advance notice in the event EBWorld.com changes its
universal record locator (URL) for the EBWorld.com Site.
<PAGE>

10.  Confidential Information.
     ------------------------

     (a) Obligations.  Each party ("Receiving Party") agrees to treat as
         -----------
confidential all proprietary information disclosed to it by the other party
("Disclosing Party") including marketing information, customer data, any data
described in Section 3.1 above and the terms of this Agreement ("Confidential
Information").  Receiving Party agrees not to publish or disclose the Disclosing
Party's Confidential Information to others except to those employees and
subcontractors to whom disclosure is necessary in order to carry out the
purposes of this Agreement.  All tangible materials embodying such Confidential
Information will remain the sole property of Disclosing Party and will be
delivered to Disclosing Party by Receiving Party upon Disclosing Party's
request.  Receiving Party will inform all its employees and subcontractors who
receive Confidential Information of the confidential nature of such Confidential
information and of their obligation to keep same confidential and not to use it
other than as permitted hereunder.

     (b) Exceptions.  Neither party will have any obligation with respect to any
         ----------
Confidential Information which: (1) was rightfully known to Receiving Party
prior to receipt of such Confidential Information from Disclosing Party; (2) is
lawfully obtained by Receiving Party from a third party under no obligation of
confidentiality; (3) is or becomes generally known or available without any act
or failure to act by Receiving Party; (d) is developed independently by
Receiving Party.  Either party may disclose the Confidential Information of the
Disclosing Party if required by court order or legal requirement and the party
subject to the order has given the other party a reasonable opportunity (and has
cooperated fully) to contest or limit the scope of such required disclosure
(including application for a protective order).

11.  User Data.
     ---------

     (a) Ownership.  Subject to the restrictions in this Section and any rights
         ---------
to use the applicable data granted under this Agreement, IGN will own the
Registration Data and EBWorld.com will own the Purchasing Data.

     (b) Treatment of Individually Identifiable User Data.  Neither party shall
         ------------------------------------------------
sell, disclose, transfer, or rent any user data obtained by it from the other
party which data identifies, or can be used to identify, a specific individual
("Individually Identifiable User Data") to any third party or use any
Individually Identifiable User Data on behalf of any third party, without the
express permission of the applicable user specifically approving such use.  Each
of IGN and EBWorld.com will only use Individually Identifiable User Data in
accordance with the Terms of Service and Privacy Policy posted on the IGN and
EBWorld.com sites, as such may be amended from time to time by IGN and
EBWorld.com. In those cases where permission for disclosure of Individually
Identifiable User Data has been obtained from the applicable user, each party
shall use all reasonable efforts to implement an "opt out" feature on its own
behalf, and an include and enforce through its agreements with third parties a
requirement for the inclusion of an "opt out" feature in all e-mail
communications generated by, or on behalf of, third party users of the
Individually Identifiable User Data.
<PAGE>

     (c) Aggregate Data.  Notwithstanding the restrictions above, the parties
         --------------
retain the right to use, sell, disclose, transfer, or rent any user data as long
as such user data is in an aggregate form that does not include any Individually
Identifiable User Data.

12.  Term and Termination.
     --------------------

     (a) Term.  This Agreement will commence on the Effective Date and remain in
         ----
effect until [**] (the "Initial Term"), unless terminated earlier under this
Section 12. If so requested by either party by written notice to the other party
within thirty (30) days of the end of the Initial Term, the parties will
negotiate in good faith to renew the term of this Agreement, subject to any
changes to the terms and conditions of this Agreement agreed to by the parties.

     (b) Termination for Breach or Insolvency.  Either party may terminate this
         ------------------------------------
Agreement at any time prior to the expiration of its stated term in the event
that:  the other party breaches any term or condition of this Agreement and
fails to cure such breach within thirty (30) days of written notice; or either
party becomes the subject of a voluntary petition in bankruptcy or any voluntary
proceeding relating to insolvency, receivership, liquidation, or composition for
the benefit of creditors; or either party becomes the subject of an involuntary
petition in bankruptcy or any involuntary proceeding relating to insolvency,
receivership, liquidation, or composition for the benefit of creditors, if such
petition or proceeding is not dismissed within sixty (60) days of filing.

     (c) Effect of Termination.  EBWorld.com's payment obligations hereunder, as
         ---------------------
well as the provisions of this Section and the following Sections will survive
any termination of this Agreement: Section 8 (Payment), Section 9(e)
(Ownership), Section 10 (Confidential Information), Section 11 (User Data),
Section 13 (Limitation of Liability), Section 14 (Indemnification) and Section
15 (General).

13.  Limitation of Liability.  EXCEPT WITH RESPECT TO ITS OBLIGATIONS UNDER
     -----------------------
SECTION 10 AND SECTION 11, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR REVENUE, PROFITS,
OR DATA, ARISING IN CONNECTION WITH THIS AGREEMENT, EVEN IF SUCH PARTY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.  Indemnification.
     ---------------

     (a) IGN Obligations.  IGN hereby agrees to defend, indemnify and hold
         ---------------
harmless EBWorld.com, and its directors, officers and employees against any and
all claims, actions, losses, damages, costs, and expenses (including reasonable
attorneys' fees, "Losses") arising out of or based on any claim related to the
IGN Content or the IGN Network and Other Snowball Networks other than those
claims described in Section 14(b) below.  IGN's obligations under this Section
are hereby expressly conditioned on the following: (1) EBWorld.com provides IGN
with prompt notice of any such claim; (2)

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

EBWorld.com permits IGN to assume and control the defense of such action, with
counsel chosen by IGN (who will be reasonably acceptable to EBWorld.com); and
(3) EBWorld.com provides IGN with any information or assistance requested by
IGN, at IGN's expense.

     (b) EBWorld.com's Obligations.  EBWorld.com hereby agrees to defend,
         -------------------------
indemnify and hold harmless IGN, and its directors, officers and employees
against any and all Losses arising out of or based on any claim related to the
EBWorld.com Site, the Games, EBWorld.com's activities (or omissions) with
respect to any Customer or any content, information or other materials provided
to IGN under this Agreement.  EBWorld.com's obligations under this Section are
hereby expressly conditioned on the following: (1) IGN provides EBWorld.com with
prompt notice of any such claim; (2) IGN permits EBWorld.com to assume and
control the defense of such action, with counsel chosen by EBWorld.com (who will
be reasonably acceptable to IGN); and (3) IGN provides EBWorld.com with any
information or assistance requested by EBWorld.com, at EBWorld.com's expense.

15.  General.
     -------

     (a) Waivers/Modifications.  Any waiver modification or amendment to any
         ---------------------
provision of this Agreement will be effective only if in writing and executed by
both parties.  The waiver by either party of any default or breach of this
Agreement will not constitute a waiver of any other or subsequent default or
breach.

     (b) Notices.  All notices required to be given under this Agreement will be
         -------
deemed given when delivered personally or sent by confirmed facsimile or U.S.
certified mail, return receipt requested, to the address shown in the preamble
above, or as may otherwise be specified by either party to the other in writing.

     (c) Severability.  If any provision of this Agreement is found illegal or
         ------------
unenforceable, it will be enforced to the maximum extent permissible, and the
legality and enforceability of the other provisions of this Agreement will
remain in full force and effect.

     (d) Governing Law.  This Agreement will be governed by and construed in
         -------------
accordance with the laws of the State of California applicable to agreements
entered into, and to be performed entirely, within California between California
residents.

     (e) No Partnership.  The relationship of the parties hereto is solely that
         --------------
of independent contractors, and not partners, joint venturers or agents.
Neither party has any authority to bind the other in connection with this
Agreement.

     (f) Entire Agreement.  This Agreement, including any exhibits attached
         ----------------
hereto, is the complete and exclusive agreement between the parties with respect
to the subject matter hereof, and supersedes and replaces any and all prior or
contemporaneous agreements regarding such subject matter.  The parties agree
that the letter agreement,
<PAGE>

dated as of January 28, 1999, between the parties is hereby terminated and
replaced in its entirety by this Agreement.

     (g) No Assignment.  Neither party may assign this Agreement without the
         -------------
other party's written consent except in the event of a reorganization, merger,
consolidation or sale of all or substantially all of its assets.  Any assignment
in violation of this Section will be null and void.

In Witness Whereof, the parties have entered into this Agreement as of the
Effective Date.

EBWORLD.COM.                  SNOWBALL, INC.

By: /s/ SETH P. LEVY            By:  /S/ JAMES R. TOLONEN
   -----------------------         ---------------------------

Name:  SETH P. LEVY             Name:  JAMES R. TOLONEN
     ---------------------           -------------------------

Title:  President               Title:  COO/ CFO
      --------------------            ------------------------
       12/17/99
<PAGE>

                                   EXHIBIT A

                                   IGN SITES

http://scifi.ign.com
http://moviesformen.ign.com
http://tvformen.ign.com
http://formen.ign.com
http://my.ign.com<PAGE>

                                                                   EXHIBIT 10.24

CONFIDENTIAL TREATMENT HAS             **Confidential treatment has been
BEEN REQUESTED FOR CERTAIN             requested with respect to the information
PORTIONS OF THIS DOCUMENT              contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission

                              eCommerce Agreement

     This eCommerce Agreement (this "Agreement") is made as of October 15, 1999
(the "Effective Date"), by and between Snowball.com, Inc., a Delaware
corporation with principal offices at 250 Executive Park Boulevard, Suite 4000,
San Francisco, CA 94134 ("Snowball") and edu.com, inc., a Delaware corporation
with principal offices at 125 Lincoln Street, Boston, MA 02111 ("edu.com").

                                  Background

     Snowball owns and operates a network of World Wide Web sites (the "Snowball
Network"), including the sties located at IGN.com, ChickClick.com,
InsideGuide.com and Powerstudents.com ("Powerstudents Site"). InsideGuide.com
and Powerstudents.com are sometimes referred to in this Agreement, collectively,
as the "PSN/IG Sites."

     edu.com offers online shopping services to students, providing brand name
products and services (collectively, the "Products") at discounts through its
World Wide Web site, located at www.edu.com (the "edu.com Site").

     edu.com wishes to establish links from the Powerstudents Site to co-branded
pages through which edu.com can offer Products (collectively, the "Co-Branded
eCommerce Pages").  edu.com also wishes to obtain certain advertising,
promotional and user registration services from Snowball.

     Snowball has agreed to develop and maintain the Co-Branded eCommerce Pages
and related links and to provide certain advertising, promotional and user
registration services to edu.com, subject to the terms and conditions of this
Agreement.

     Now Therefore, the parties agree as follows:

1.   Promotion.
     ---------

     1.1  Snowball Obligations.  Subject to the terms and conditions of this
          --------------------
Agreement:

          a.   Co-Registration.  Users of the PSN/IG Sites will be given
               ---------------
multiple opportunities to register for the PSN/IG Sites by completing a
registration form.  The registration form will request submission of personal
information about the user, including their first name, last name, mailing
address, email address, gender, school name, major, graduation year and student
identification number (collectively, and as further defined in subsection (g)
below, the "User Data").  Prior to the commencement of the registration process,
the user will be informed that the User Data will also be submitted to edu.com
for registration on the edu.com Site.  Snowball will make all User Data for
those users that have provided all of the information requested on the
registration form available to edu.com electronically, on a weekly basis and in
a form and format reasonably requested by edu.com.  Snowball reserves the right
to add new information
<PAGE>

fields to its registration forms and the data received by Snowball from those
fields will not be included in the User Data.

          b.   edu.com Links.  Snowball will develop, implement and maintain
               -------------
links to the edu.com Site (each, an "edu.com Link") from the PSN/IG Sites, as
mutually agreed by the parties.  Each edu.com Link will be indicated by, and in
the form of, one of the logos or other trademarks attached hereto as Exhibit A
                                                                     ---------
(the "edu.com Marks").

          c.   Banner Advertisements.  Snowball will, at its expense, run co-
               ---------------------
branded banner advertisements "Banner Advertisements" that promote edu.com
across the Snowball Network.  Each Banner Advertisement will include an edu.com
Link.

          d.   Co-Branded eCommerce Pages.  Snowball shall, at its expense,
               --------------------------
develop, implement and maintain the Co-Branded eCommerce Pages, and links to the
Co-Branded eCommerce Pages from the Powerstudents Site, as mutually agreed by
the parties.  edu.com shall pay Snowball for each placement of a third party
logo or other promotion or advertising ("Third Party Placement") on the Co-
Branded eCommerce Pages (including any Banner Advertisements that will appear on
the Co-Branded Pages), as set forth in Exhibit B.  Notwithstanding the
                                       ---------
foregoing, edu.com will not be required to pay Snowball for use of third party
logos in Banner Advertisements on the Co-Branded eCommerce Pages as long as such
Banner Advertisements promote the availability of specific goods and services on
the edu.com Site and are co-branded with edu.com.

          e.   Power Products Review.  Snowball will develop and maintain a
               ---------------------
content section on the PSN/IG Sites focusing on various product reviews (the
"Product Reviews").  The Product Reviews will feature information about the
Products and other content delivered to Snowball by edu.com.  Snowball will
include a link in the navigational bar of the PSN/IG Sites to enable visitors to
link to the Product Reviews.

          f.   E-Mail Blasts.  Snowball will send at least [**] emails to
               -------------
Converted Users ("Email Blasts") on a monthly basis containing information about
the Products and other content delivered to Snowball by edu.com, among other
material. The each email will include an edu.com Link.

          g.   Registered Users.  Each user who completes the Snowball
               ----------------
registration process described in subsection (a) or who completes edu.com's
registration process on a visit to the edu.com Site through any edu.com Link is
referred to in this Agreement as a "Registered User."  On a weekly basis,
edu.com will deliver to Snowball all registration information provided to
edu.com by users that complete the edu.com registration process on a visit to
the edu.com Site through any edu.com Link.  All such information shall be deemed
"User Data" for purposes of this Agreement.

          h.   Verification.  Upon receipt of the User Data from Snowball,
               ------------
edu.com will use diligent efforts to verify each such Registered User's status
as a student at the institution named by the Registered User.  edu.com will make
reasonable efforts to complete its verification no later than fifteen (15)
business days after its receipt of the

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

User Data from Snowball. On a weekly basis, edu.com will notify Snowball, in a
manner and format reasonably requested by Snowball, of the name of each
Registered User whose User Data was received by edu.com and but whose status as
a student could not be verified within the fifteen-day period described above.
At that time, edu.com will also provide the name of each Registered User who was
already registered with the edu.com Site at the time of the verification.
edu.com shall be entitled to send one (1) email to each Registered User whose
status could not be verified as described in this Section to confirm the
applicable User Data. Each Registered User whose status as a student is verified
by edu.com and who is not already a registered user of the edu.com Site at the
time of such verification is referred to in this Agreement as a "Converted
User." The User Data for those Converted Users is referred to in this Agreement
as "Converted User Data."

     1.2  Other Promotions.  Snowball and edu.com will work together to develop
          ----------------
and implement co-marketing opportunities to promote the products and services
each party offers to users (and prospective users) of the Snowball Network and
the edu.com Site.  The parties intend that, during the term of this Agreement,
the parties will each enjoy comparable marketing opportunities under this
Section, at no additional cost unless otherwise agreed by the parties.

     1.3  Delivery.  Any information and other content delivered by edu.com to
          --------
Snowball under this Section 1 shall meet Snowball's reasonable requirements with
respect to length, format and delivery schedule, as applicable.

2.   Converted Users.
     ---------------

     2.1  Termination Right.
          -----------------

          a.   First Trigger.  In the event that the number of Converted Users
               -------------
does not exceed [**] in the period beginning the Effective Date and ending on
[**], then edu.com will be entitled to terminate this Agreement without further
obligation to Snowball (except as described in this Section 2.1) by giving
Snowball written notice of its election to terminate by [**]. Such termination
will be effective as of [**].

          b.   Second Trigger.  In the event the number of Converted Users does
               --------------
not exceed [**] in the period beginning the Effective Date and ending on [**],
then edu.com will be entitled to terminate this Agreement without further
obligation to Snowball (except as described in this Section) by giving Snowball
written notice of its election to terminate by [**]. Such termination will be
effective as of [**], provided that, edu.com will not be required to make the
final payment described in Section 1 of Exhibit B.
                           ----------------------

          c.   Related Terms.  If edu.com does not send written notice of its
               -------------
election to terminate under this Section 2.1 by the dates set forth herein, then
this Agreement will continue in full force and effect until the end of its term.
In the event of any termination under this Section 2.1, the provisions of
Section 8.3 (Effect of

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

Termination) will apply. If edu.com exercises its rights under this Section,
Snowball shall, upon two business days written notice to edu.com, be entitled to
review the records of edu.com concerning the verification of the status of each
Registered User as a student (as described Section 1.1 of this Agreement). If
such audit reveals that edu.com did not have the right to terminate this
Agreement under this Section 2.1, then this Agreement will continue in full
force and effect until the end of its term.

     2.2  User Data.
          ---------

          a.   Jointly Owned.  Subject to the restrictions in this Section, the
               -------------
Converted User Data shall be deemed to be the property of both of the parties
and each party shall be free to license or otherwise exploit such information
with no duty of accounting to the other party.  All other data collected by
Snowball or edu.com shall be deemed to be the property of the collecting party.
Both parties acknowledge that any data concerning Converted Users that a party
has gathered independent of this Agreement shall not be covered by this
Agreement.  edu.com acknowledges that the User Data that is not part of the
Converted User Data is the sole and exclusive property of Snowball.

          b.   Treatment of Individually Identifiable User Data.  Both parties
               ------------------------------------------------
agree that they will not sell, disclose, transfer, or rent any Converted User
Data which identifies, or can be used to identify a specific individual
("Individually Identifiable User Data") to any third party or use any
Individually Identifiable User Data on behalf of any third party, without the
express permission of the applicable Converted User specifically approving such
use.  Both parties further agree that they will only use Individually
Identifiable User Data themselves in accordance with their respective Terms of
Service and Privacy Policies, as posted on the PSN/IG Sites (as amended from
time to time) or the edu.com Site (as amended from time to time), as the case
may be.  In those cases where permission for disclosure of Individually
Identifiable User Data has been obtained from the applicable Converted User,
both parties shall use all reasonable efforts to implement an "opt out" feature
on its own behalf, and an include and enforce through its agreements with third
parties a requirement for the inclusion of an "opt out" feature in all e-mail
communications generated by, or on behalf of, third party users of the
Individually Identifiable User Data.

          c.   Aggregate Data.  Notwithstanding the restrictions above, the
               --------------
parties retain the right to use, sell, disclose, transfer, or rent any Converted
User Data as long as such Converted User Data is in an aggregate form that does
not include any Individually Identifiable User Data.

3.   Impressions.
     -----------

     3.1  Delivery.  Snowball shall deliver Impressions (as defined below)
          --------
during the term of this Agreement, as follows:

          a.   Co-Branded eCommerce Pages.  Snowball will deliver a minimum of
               --------------------------
[**] Impressions of links on the Snowball Network to the Co-Branded eCommerce
Pages and of the Co-branded eCommerce Pages themselves. edu.com acknowledges
that Snowball will not specifically track the number of

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

Impressions of links but instead will reasonably estimate that number for
purposes of its performance under this subsection.

          b.   Banner Advertisements.  Snowball will deliver a minimum of [**]
               ---------------------
Impressions of the Banner Advertisements.

          c.   Product Reviews.  Snowball will deliver a minimum of [**]
               ---------------
Impressions of the Product Reviews.

          d.   Email.  In conjunction with the Email Blasts, Snowball will
               -----
deliver a minimum of [**] Impressions through the Email Blasts.

          e.   Definition of Impression.  For purposes of this Agreement,
               ------------------------
"Impression" means the display during a page view of a edu.com Mark or a branded
text link (e.g. in banner advertisement or email promotion) which enables the
user to link to a Co-branded eCommerce Page or to the edu.com Site.

     3.2  Remedy.  If Snowball fails to provide the minimum number of
          ------
Impressions set forth in this Section 3, edu.com's sole and exclusive remedy and
Snowball's sole and exclusive obligation shall be to continue delivering
Impressions until it delivers the total number of promised Impressions.

     3.3  Information Rights.  Snowball will provide edu.com with a monthly
          ------------------
report of the Impressions delivered under this Section, in a format to be
mutually agreed to by the parties.  Snowball will, within five (5) days of
written request by edu.com, provide edu.com with documentation supporting the
calculation of the number of Impressions set forth in the most recent two
reports provided to edu.com under this Section.

4.   edu.com's Obligations.
     ---------------------

     4.1  Orders.  edu.com will be solely responsible for processing orders
          ------
placed by customers (each, a "Customer") on the edu.com Site.  edu.com will be
solely responsible for order entry, payment processing, shipping, cancellations,
returns, and related customer service for every order placed by a Customer on
the edu.com Site.  edu.com will establish all prices for the sale of its
Products, in its discretion.

     4.2  edu.com Site Information.  edu.com will provide Snowball with any
          ------------------------
information reasonably required to implement any links to the edu.com Site
contained in the Co-Branded eCommerce Pages.  edu.com will give Snowball
reasonable advance notice in the event edu.com changes its universal record
locator (URL) for the edu.com Site.

5.   Payment.
     -------

     5.1  Payment.  edu.com shall pay Snowball the amounts described in Exhibit
          -------                                                       -------
B (Payments) on the payment terms also described in Exhibit B.  Payments made
-                                                   ---------
under this

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

Agreement after the applicable due date will incur interest at a rate equal to
[**] per month or the highest rate permitted by applicable law, whichever is
lower.

     5.2  Taxes.  All amounts payable under this Agreement are exclusive of all
          -----
sales, use, value-added, withholding, and other taxes and duties.

6.   Trademark and Other.
     -------------------

     6.1  Trademark License.  edu.com hereby grants Snowball, for the term of
          -----------------
this Agreement, a non-exclusive license to use, reproduce, display, and
distribute materials including, the edu.com Marks in conjunction with Snowball's
activities under this Agreement.  All goodwill attributed to the edu.com Marks
will inure to the benefit of edu.com exclusively.  Any use of the edu.com Marks
by Snowball will be pursuant to and in compliance with edu.com's guidelines for
trademark usage, as provided to Snowball from time to time.

     6.2  Ownership.  Snowball will retain all right, title and interest in and
          ---------
to the PSN/IG Sites.  edu.com will retain all right title and interest in and to
the edu.com Site, the Products and the edu.com Marks, subject to the express
license granted herein.

7.   Confidential Information.
     ------------------------

     7.1    Obligations.  Each party ("Receiving Party") agrees to treat as
            -----------
confidential all proprietary information disclosed to it by the other party
("Disclosing Party") including marketing information, customer data, any data
described in Section 3.1 above and the terms of this Agreement ("Confidential
Information").  Receiving Party agrees not to publish or disclose the Disclosing
Party's Confidential Information to others except to those employees and
subcontractors to whom disclosure is necessary in order to carry out the
purposes of this Agreement.  All tangible materials embodying such Confidential
Information will remain the sole property of Disclosing Party and will be
delivered to Disclosing Party by Receiving Party upon Disclosing Party's
request.  Receiving Party will inform all its employees and subcontractors who
receive Confidential Information of the confidential nature of such Confidential
information and of their obligation to keep same confidential and not to use it
other than as permitted hereunder.  For purposes of this Agreement, the reports
provided to edu.com under Section 3.3 and the User Data not included in the
Converted User Data will be the Confidential Information of Snowball.

     7.2    Exceptions.  Neither party will have any obligation with respect to
            ----------
any Confidential Information which: (a) was rightfully known to Receiving Party
prior to receipt of such Confidential Information from Disclosing Party; (b) is
lawfully obtained by Receiving Party from a third party under no obligation of
confidentiality; (c) is or becomes generally known or available without any act
or failure to act by Receiving Party; (d) is developed independently by
Receiving Party.  The Receiving Party may disclose the Confidential Information
of the Disclosing Party if required by court order or by any other statutory or
regulatory requirement; provided that, the Receiving Party has

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

given the Disclosing Party reasonable notice of such order or requirement to
allow the Disclosing Party to contest or limit the scope of such required
disclosure (including application for a protective order).

8.   Term and Termination.
     --------------------

     8.1  Term.  This Agreement will commence on the Effective Date and remain
          ----
in effect until [**], unless terminated earlier under Section 2.1 (Termination
Right) or this Section 8.

     8.2  Termination for Breach or Insolvency.  Either party may terminate this
          ------------------------------------
Agreement at any time prior to the expiration of its stated term in the event
that:  the other party materially breaches any term or condition of this
Agreement, including without limitation the provisions of Section 2.2 (User
Data) and Section 7 (Confidential Information), and fails to cure such breach
within thirty (30) days of written notice; or either party becomes the subject
of a voluntary petition in bankruptcy or any voluntary proceeding relating to
insolvency, receivership, liquidation, or composition for the benefit of
creditors; or either party becomes the subject of an involuntary petition in
bankruptcy or any involuntary proceeding relating to insolvency, receivership,
liquidation, or composition for the benefit of creditors, if such petition or
proceeding is not dismissed within sixty (60) days of filing.

     8.3  Effect of Termination.  If edu.com properly terminates this Agreement
          ---------------------
as provided in this Section and Section 2.1, then edu.com will pay any amounts
due and payable to Snowball prior to such termination and will have no further
payment obligations under this Agreement.  In any event, the following
provisions shall survive any termination of this Agreement: Section 2.2 (User
Data), Section 6.1 (Ownership), Section 7 (Confidential Information), Section
8.3 (Effect of Termination), Section 9 (Limitation of Liability), Section 10
(Indemnification) and Section 11 (General).  Any proper termination of this
Agreement by Snowball under Section 8.2 will not limit the accrual of damages
under Section 5 (Payment) hereof; provided, however, that, nothing herein shall
be deemed to limit or waive edu.com's rights of counterclaim regarding the
satisfactory of provision of services by Snowball as described in this
Agreement.

9.   Limitation of Liability.  EXCEPT WITH RESPECT TO EACH PARTY'S
     -----------------------
INDEMNIFICATION OBLIGATIONS AS SET FORTH IN SECTION 10: (A) NEITHER PARTY WILL
BE LIABLE TO THE OTHER FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR
ANY LOSS OR REVENUE, PROFITS, OR DATA, ARISING IN CONNECTION WITH THIS
AGREEMENT, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES; (B) SNOWBALL WILL NOT BE LIABLE TO EDU.COM UNDER ANY THEORY OF LAW FOR
COSTS, EXPENSES, DAMAGES OR OTHER LOSSES IN EXCESS OF THE AMOUNTS ACTUALLY
RECEIVED BY SNOWBALL FROM EDU.COM HEREUNDER; AND (C) EDU.COM WILL NOT BE LIABLE
TO SNOWBALL UNDER ANY THEORY OF LAW FOR COSTS, EXPENSES, DAMAGES OR OTHER LOSSES
IN EXCESS OF THE AMOUNTS PAYABLE BY

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission
<PAGE>

EDU.COM HEREUNDER (INCLUDING AMOUNTS PAYABLE UNDER SECTION 11.6).

10.  Indemnification.
     ---------------

     10.1 Snowball Obligations.  Snowball hereby agrees to defend, indemnify and
          --------------------
hold harmless edu.com and its subsidiaries, and their directors, officers,
employees, and agents against any and all claims, actions, losses, damages,
costs, and expenses (including reasonable attorneys' fees) (any or all of the
foregoing hereinafter referred to as "Losses") arising out of or based on any
claim related to the PSN/IG Sites other than those claims described in Section
10.2 below.  Snowball's obligations under this Section are hereby expressly
conditioned on the following: (a) edu.com provides Snowball with prompt notice
of any such claim; (b) edu.com permits Snowball to assume and control the
defense of such action, with counsel chosen by Snowball (who will be reasonably
acceptable to edu.com); and (c) edu.com provides Snowball with any information
or assistance requested by Snowball, at Snowball's expense.

     10.2 edu.com's Obligations.  edu.com hereby agrees to defend, indemnify and
          ---------------------
hold harmless Snowball and its subsidiaries, and their directors, officers,
employees, and agents against any and all Losses arising out of or based on any
claim related to the edu.com Site, the Products, any content or Product
information provided to Snowball by edu.com or edu.com's activities (or
omissions) with respect to any Customer.  edu.com's obligations under this
Section are hereby expressly conditioned on the following: (a) Snowball provides
edu.com with prompt notice of any such claim; (b) Snowball permits edu.com to
assume and control the defense of such action, with counsel chosen by edu.com
(who will be reasonably acceptable to Snowball); and (c) Snowball provides
edu.com with any information or assistance requested by edu.com, at edu.com's
expense.

11.  General.
     -------

     11.1 Content.  Snowball shall retain editorial control of the PSN/IG Sites.
          -------
Any content submitted to Snowball by edu.com for inclusion in the Co-Branded
eCommerce Pages, Banner Advertising or any part PSN/IG Sites or the Snowball
Network shall not include any content that is misleading, obscene, derogatory,
libelous, or otherwise offensive or that infringes the rights of any third
party.  Snowball may reject any content that it reasonably believes fails to
comply with the provisions of this Section or is otherwise inappropriate for the
users of the Snowball Network upon written notice to edu.com.

     11.2 Press Release.  Either party may issue a press release(s) describing
          -------------
the ecommerce relationship with edu.com established under this Agreement, with
prior consent of the other party, which will not be unreasonably withheld.

     11.3 Waivers/Modifications.  Any waiver modification or amendment to any
          ---------------------
provision of this Agreement will be effective only if in writing and executed by
both
<PAGE>

parties. The waiver by either party of any default or breach of this Agreement
will not constitute a waiver of any other or subsequent default or breach.

     11.4 Notices.  All notices required to be given under this Agreement will
          -------
be deemed given when delivered personally or sent by confirmed facsimile or U.S.
certified mail, return receipt requested, to the address shown in the preamble
above, or as may otherwise be specified by either party to the other in writing.

     11.5 Severability.  If any provision of this Agreement is found illegal or
          ------------
unenforceable, it will be enforced to the maximum extent permissible, and the
legality and enforceability of the other provisions of this Agreement will
remain in full force and effect.

     11.6 Governing Law/Attorneys' Fees.  This Agreement will be governed by and
          -----------------------------
construed in accordance with the laws of the State of California applicable to
agreements entered into, and to be performed entirely, within California between
California residents.  In the event that any action or proceeding is brought in
connection with this Agreement, the prevailing party in such action or
proceeding shall be entitled to recover its costs and reasonable attorneys'
fees.

     11.7 No Partnership.  The relationship of the parties hereto is solely that
          --------------
of independent contractors, and not partners, joint venturers or agents.
Neither party has any authority to bind the other in connection with this
Agreement.

     11.8 Entire Agreement.  This Agreement, including any exhibits attached
          ----------------
hereto, is the complete and exclusive agreement between the parties with respect
to the subject matter hereof, and supersedes and replaces any and all prior or
contemporaneous agreements regarding such subject matter.

     11.9 No Assignment.  Neither party may assign this Agreement without the
          -------------
other party's written consent except in the event of a reorganization, merger,
consolidation or sale of all or substantially all of its assets.  Any assignment
in violation of this Section shall be null and void.

In Witness Whereof, the parties have entered into this Agreement as of the
Effective Date.

EDU.COM,INC.                            SNOWBALL INC.

By: /s/ Jennifer Christensen            By:____________________________
   -------------------------

Name:  Jennifer Christensen             Name:__________________________
     -----------------------

Title:  Rewards Director                Title:_________________________
      ----------------------
<PAGE>

                                   EXHIBIT A

                                 EDU.COM MARKS
<PAGE>

                                   EXHIBIT B

                                    PAYMENT

1.    Minimum Payments
      ----------------

      edu.com shall make the following non-refundable payments to Snowball on or
before the indicated dates:

          Payment Date                             Payment Amount

          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]

2.   Additional Payments
     -------------------

     Each month edu.com shall pay Snowball the amounts shown for each Converted
User as follows:

          Converted Users                          Payment/Converted User

          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]
          [**]                                     [**]

     Payments under this Section 2 shall be made within thirty (30) days of the
last day of each calendar month for each Converted User acquired during that
applicable calendar month.

3.   Third Party Placements.
     ----------------------

     edu.com shall pay Snowball [**] for each Third Party Placement provided to
Snowball for inclusion in the Co-Branded eCommerce Pages. Payments under this
Section 3 shall be made within thirty (30) days of the last day of each calendar
month for each Third Party Placement included in the Co-Branded eCommerce Pages
during that applicable calendar month.

                                       **Confidential treatment has been
                                       requested with respect to the information
                                       contained within the "[**]" markings.
                                       Such marked portions have been omitted
                                       from this filing and have been filed
                                       separately with the Securities and
                                       Exchange Commission

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