Document:

<PAGE>
                                                                    EXHIBIT 4.59

                                            November 1, 2002

EpicEdge, Inc.
5508 Hwy. 290 West
Suite 300
Austin, Texas 78735
Attention: Richard Carter

      Re:   Warrant to be Issued Pursuant to Substitute Convertible Secured
            Promissory Note

Dear Richard:

      Reference is hereby made to (a) that certain Substitute Convertible
Promissory Note dated October __, 2002 in the original principal amount of
$2,850,000 issued by EpicEdge, Inc. (the "Company") in favor of Edgewater
Private Equity Fund III, L.P. ("Edgewater"), which was issued in connection with
the funding by Edgewater of an additional $250,000 (the "Initial 250") to the
Company; and (b) that certain Substitute Convertible Secured Promissory Note of
even date herewith in the original principal amount of $3,100,000 issued by the
Company in favor of Edgewater, which was issued in connection with the funding
by Edgewater of an additional $250,000 (together with the Initial 250, the
"Additional Loans") to the Company.

      Whereas, a condition subsequent to and as partial consideration for the
funding of the Additional Loans, the Company has agreed to issue to Edgewater a
Warrant to purchase shares of Series B-1 Preferred Stock having a face value of
$1,000,000 on terms mutually agreeable to Edgewater and the Company (the
"Warrant"). The Company hereby agrees and acknowledges that it shall issue the
Warrant to Edgewater upon the consummation of the Series B-1 Preferred Stock
debt/equity financing as consideration for the Additional Loans.

      If the foregoing satisfactorily reflects your understanding of the subject
matter contained herein, please confirm by dating and executing this letter in
the space provided below.

                                              Very truly yours,

                                         Edgewater Private Equity Fund III, L.P.

                                         By:  Edgewater III Management, L.P.
                                         Its: General Partner

                                         By:  Gordon Management, Inc.
                                         Its: General Partner

                                         By:  /s/ Mark McManigal
                                             -----------------------------------
                                         Its: VP
                                             -----------------------------------

AGREED AND ACCEPTED AS OF THE 1st DAY OF
NOVEMBER, 2002

EPICEDGE, INC.

By: /s/ Richard Carter
   -------------------------------------
Name: Richard K. Carter
      ----------------------------------
Its: President and CEO
    ------------------------------------<PAGE>

                                                                    EXHIBIT 4.60
November 11, 2002

Epic Edge, Inc.
5508 Highway 290 West
Suite 300
Austin, TX 78735
Attention: Richard Carter

Re: Agreement and Waiver Letter

Dear Richard:

Reference is hereby made to (a) that certain Note and Preferred Stock Purchase
Agreement dated as of April 16, 2002, by and among EpicEdge, Inc. (the
"Company"), Edgewater Private Equity Fund III, L.P. ("Edgewater") and certain
other parties named therein, as amended (the "Purchase Agreement"), and (b) that
certain Substitute Convertible Secured Promissory Note dated as of November 1,
2002 in the principal amount of $3,100,000 (the "Substitute Note"). Capitalized
terms not otherwise defined herein shall have the meanings set forth in the
Purchase Agreement.

Pursuant to Section 2.7 of the Purchase Agreement, at the Equity Closing,
Edgewater shall convert the Outstanding Balance of the Substitute Note plus
accrued interest thereon, not including the Edgewater Special Debt. Edgewater
hereby agrees to convert a total of $1,217,011, which represents the $1,000,000
which must be converted, all accrued interest on the Substitute Note to the date
of the Equity Closing ($117,011) and $100,000 of the Edgewater Special Debt. The
remaining Edgewater Special Debt, plus interest that accrues thereon from the
date of the Equity Closing, shall continue to be outstanding under the
Substitute Note after the Equity Closing until the earlier of (a) repayment
thereof in accordance with the terms of the Substitute Note, (b) conversion
thereof into shares of preferred stock in accordance with the terms of the
Purchase Agreement, or (c) as otherwise agreed between the parties.

Notwithstanding anything to the contrary contained in the Transaction Documents,
Edgewater, as the Purchaser Majority, and the Company hereby acknowledge and
agree as follows that the Investors and Purchasers:

      1.    Waive the requirement of Section 5.2(c)(iv) for the delivery of
            certificates of good standing for each of the following
            jurisdictions in which the Company is or has previously been
            qualified to do business: Massachusetts, Missouri, Tennessee and
            Kentucky.

      2.    Waive the requirement of Section 5.2(c)(v) for the delivery of the
            cancelled documents and instruments which are being terminated
            pursuant to the terms of Section 5.2(b) of the Purchase Agreement,
            with respect to the following persons: Fleck T.I.M.E. Fund, L.P. and
            Patrick Loche.

      3.    Waive the requirement of Section 6.7 of the Purchase Agreement that
            the Company cause the approval of the listing on the AMEX of the
            shares of Investor Common Stock issued
<PAGE>
            to Edgewater and TIME pursuant to the September Purchase Agreement
            and the shares of Conversion Stock issuable to the Purchasers
            pursuant to the Purchase Agreement.

      4.    Waive the requirement of Section 5.2(d) of the Purchase Agreement
            with regard to the SEC Investigation.

This Side Letter may be executed in multiple counterparts, each of which shall
be deemed an original and all of which taken together shall constitute a single
instrument. One or more counterparts may be delivered by facsimile, with the
intention that delivery by such means shall have the same effect as delivery of
an original counterpart thereof.

This Side Letter shall be governed by, and construed and enforced in accordance
with, the internal laws of the State of Illinois, applicable to contracts made
and performed in such State, without giving effect to the principles of
conflicts of law.

            [THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK.]
<PAGE>
If the foregoing satisfactorily reflects your understanding of the subject
matter contained herein, please confirm by dating and executing this Side Letter
in the space provided below.

Very truly yours,

Edgewater Private Equity Fund III, L.P.

By: Edgewater III Management, L.P.
Its: General Partner

By: Gordon Management, Inc.
Its: General Partner

By:    /s/ Mark McManigal
   ------------------------------------
Name: Mark McManigal
     ----------------------------------
Its: Vice President
    -----------------------------------

AGREED AND ACCEPTED AS OF THIS 11TH DAY OF NOVEMBER, 2002

EpicEdge, Inc.

By:   /s/ Richard Carter
   ------------------------------------
Name: Richard Carter
     ----------------------------------
Its:  Chief Executive Officer
     ----------------------------------<PAGE>
                                                                   EXHIBIT 10.21

                              EMPLOYMENT AGREEMENT

      This Employment Agreement (this "Agreement") is made effective as of the
17th day of June 2002 by and between EPICEDGE, INC. ("the Company"), of 5508
Highway 290 West, Suite 300, Austin, Texas 78735 and ROBERT A. JENSEN ("the
Executive"), of 5608 Van Winkle Lane, Austin, Texas 78739-1692.

      WHEREAS, the Company is engaged in the business of computer software and
consulting; and

      WHEREAS, the Company desires to have the services of the Executive; and

      WHEREAS, Executive is willing to be employed by the Company;

      NOW, THEREFORE, in consideration of the premises set forth herein, the
parties hereto agree as follows:

      1. EMPLOYMENT. The Company shall employ Executive as Chief Operating
Officer/Chief Financial Officer to provide services to the Company. Executive
accepts and agrees to such employment, subject to the general supervision,
advice and direction of, the CEO and the Board of Directors. Executive shall
have the normal duties, responsibilities, and authority of the Chief Operating
Officer/Chief Financial Officer. Executive shall also perform (i) such other
duties as are customarily performed by an executive in a similar position, and
(ii) such other and unrelated services and duties as may be reasonably assigned
to Executive from time to time by the Company.

      2. BEST EFFORTS. Executive shall report to the Chief Executive Officer and
agrees to perform faithfully, industriously, and to the best of Executive's
ability, experience, and talents, all of the duties that may be required by the
express and implicit terms of this Agreement, to the reasonable satisfaction of
the Company. Such duties shall be provided at such place(s) as the needs,
business, or opportunities of the Company may require from time to time.

      3. COMPENSATION. As compensation for the services provided by Executive
under this Agreement, the Company will pay Executive an initial annual salary of
$175,000. This amount shall be paid semi-monthly. Executive is also eligible for
annual cash bonuses of up to 50% of base salary, based on achieving certain
objectives as established and evaluated by the CEO. Upon termination of this
Agreement, payments under this paragraph shall cease; provided, however, that
Executive shall be entitled to payments for periods or partial periods that
occurred prior to the date of termination and for which Executive has not yet
been paid.

Subject to approval by the Company's Board of Directors and shareholders,
Executive will be eligible to participate in a bonus pool (the "Bonus Pool").
Executive will be eligible for 6.25%
<PAGE>
of the Bonus Pool, which will vest 30% after 12 months of employment with the
remaining 70% fully vesting at liquidation. The exact terms of the Bonus Pool
shall be contained in the definitive documents representing the Bonus Pool, and
such documents shall be subject to the approval of the Company's Board of
Directors, in addition to approval by the Company's shareholders at the next
shareholder meeting. The final terms of Executive's participation shall be
subject to the completion of the final documentation and the approvals listed
above. This Amendment, in its entirety, shall be null and void if completion of
the final documentation and the approvals listed above are not completed.

      Additionally, Executive will receive a one-time stock option grant of
645,000 shares of shares with vesting in 1/3 increments each year for three
years as governed by the 2002 Stock Option Plan.

      4. VACATION. Executive is entitled to twenty (20) days of paid time off.
Paid time off includes sick, vacation, and personal time off.

      5. HOLIDAYS. Executive is entitled to the eight (8) standard paid
holidays.

      6. BENEFITS. Executive is entitled to participate in all the Company's
employee benefits plans as offered by the Company and for which all company
employees are generally eligible.

      7. TRAINING. The Company shall provide for training it deems appropriate
for the Executive to perform the expected duties during the term of this
Agreement. Should the Executive terminate this Agreement within the first twelve
(12) months of employment, the Executive agrees to reimburse the Company for
fees paid by the Company to outside agencies for training of the Executive.

      8. REIMBURSEMENT FOR EXPENSES IN ACCORDANCE WITH COMPANY POLICY. The
Company will promptly reimburse Executive for "out-of-pocket" expenses in
accordance with Company policies.

      9. NON-COMPETE; NO INTERFERENCE WITH THE BUSINESS OF THE COMPANY.

      (a) Non-Compete Agreement. Recognizing that the Company's Confidential
      Information constitutes a special and unique asset of the Company,
      Executive agrees and covenants that during the term of this Agreement and
      for a period of six (6) months following the effective date of
      notification of the termination of this Agreement, whether such
      termination is voluntary or involuntary, Executive shall not, anywhere in
      the United States, directly or indirectly engage in any business
      competitive with the Company without the written consent of an officer of
      Company. "Directly or indirectly engaging in any business competitive with
      the Company" includes, but is not limited to: (i) being employed by,
      serving as director of, consultant or advisor to, owning or otherwise
      being connected with, any entity primarily engaged in providing services
      or products
<PAGE>
      substantially similar to any services or products provided, developed or
      under development by the Company, that requires Executive to use or
      disclose any of the Company's Confidential Information or trade secrets,
      whether as an employee, consultant, independent contractor or otherwise;
      (ii) soliciting or providing competitive services or products to any
      customer that the Executive performed work for at the direction of the
      Company in the six (6) month period immediately preceding the effective
      date of the termination of this Agreement; or (iii) making or holding any
      investment in any business that competes directly with the Company,
      whether such investment be by way of loan, purchase of stock or otherwise.
      Executive acknowledges and agrees that this covenant not to complete is
      reasonable with respect to the scope of activities to be restrained, the
      geographic area covered, and the duration of time that is a part of said
      covenant. Executive also acknowledges and agrees that this covenant will
      not preclude him/her from becoming gainfully employed following
      termination of employment with Company.

      (b) Customers. Executive hereby agrees that during Executive's employment
      hereunder and for a period of six (6) months thereafter, Executive will
      not, directly or indirectly, attempt to induce any customers or clients of
      the Company to terminate contracts or otherwise divert from the Company
      any business being conducted by such customers or clients with Company
      pursuant to such contracts; and, during Executive's employment and for six
      (6) months thereafter, Executive will not directly or indirectly solicit
      from, or otherwise agree to provide any competitive services or products
      to, any customer or client to which Company has provided any products or
      services during the twelve (12) months preceding the termination of
      Executive's employment, or any party whose identity or potential as a
      customer or client was confidential or learned by Executive during
      Executive's employment with the Company.

      (c) Employees. Executive hereby agrees that during Executive's employment
      hereunder and for a period of six (6) year thereafter, Executive will not
      (i) directly or indirectly recruit, solicit or otherwise induce or
      influence any other employee of the Company to discontinue such employment
      relationship with the Company, or (ii) employ, seek to employ or cause any
      other business to employ or seek to employ as an employee or independent
      contractor any person who is then (or was at any time within six (6)
      months prior to the date Executive or such other business employs or seeks
      to employ such person) employed by the Company.

      (d) Confidentiality. Executive acknowledges that as a result of his
      employment relationship with the Company, he has and will become
      acquainted with Confidential Information (as hereinafter defined)
      belonging to the Company. During the term of Executive's employment
      hereunder and for a period of five (5) years thereafter, Executive shall
      not, except as required by law, disclose to others or appropriate for his
      own use, whether directly or indirectly, any such Confidential
      Information. "Confidential Information" means information about the
      Company and its services and products which is not available to the
      general public and was or shall be learned by Executive in the course of
      his employment by the Company, including but not limited to: information
      relating to the Company's relations or contracts; the organization,
<PAGE>
      employment policies, compensation and fringe benefit plans and personnel
      of the Company; any data, formulas, operating and training manuals,
      business plans, information, proprietary knowledge, trade secrets,
      customer lists, databases and analyses owned, developed and used in the
      course of the business of the Company; and all papers, resumes, records
      and other documents (and all copies thereof) containing such Confidential
      Information. Executive acknowledges that the Confidential Information is
      specialized, unique in nature and of great value to the Company. For
      purposes of this Section 10, the term "Company" shall include any
      affiliate, division or subsidiary of Company. The provisions of this
      Section 10 shall survive the termination of this Agreement for any reason
      whatsoever.

      (e) Enforcement. If, at the time of enforcement of Sections 10, 16 and 17
      a court holds that the restrictions stated herein are unreasonable under
      circumstances then existing, the parties hereto agree that the maximum
      duration, scope or geographical area reasonable under such circumstances
      shall be substituted for the stated period, scope or area and that the
      court shall be allowed to revise the restrictions contained herein to
      cover the maximum duration, scope and area permitted by law. Because
      Executive's services are unique and because Executive has access to
      Confidential Information, the parties hereto agree that money damages
      would be an inadequate remedy for any breach of this Agreement. Therefore,
      in the event of a breach or threatened breach of this Agreement, Company
      or its successors or assigns may, in addition to other rights and remedies
      existing in their favor, apply to any court of competent jurisdiction for
      specific performance and/or injunctive or other relief in order to
      enforce, or prevent any violations of, the provisions hereof (without
      posting a bond or other security).

      Additional Acknowledgements. Executive acknowledges that the provisions of
      Section 10 are in consideration of: (i) employment with Company, (ii)
      access to and permission to use Company's Confidential Information, (iii)
      the issuance of stock options and bonus plan units in the Company, and
      (iv) additional good and valuable consideration as set forth in this
      Agreement. In addition, Executive agrees and acknowledges that the
      restriction contained in Sections 10, 16 and 17 do not preclude Executive
      from earning a livelihood, nor do they unreasonably impose limitations on
      the Executive's ability to earn a living. In addition, Executive
      acknowledges (A) that the business of the Company or any subsidiaries will
      be international in scope and without geographical limitation, (B)
      notwithstanding the state of incorporation or principal office of the
      Company or any subsidiaries, or any of their respective Employees or
      employees (including the Executive), it is expected that the Company will
      have business activities and have valuable business relationships within
      its industry throughout the world and (C) as part of his responsibilities,
      Executive will be traveling around the world in furtherance of the
      Company's business and its relationships. In addition, Executive agrees
      and acknowledges that the potential harm to the Company of the
      non-enforcement of Sections 10, 16 and 17 outweighs any potential harm to
      Executive of its enforcement by injunction or otherwise. Executive
      acknowledges that he has carefully read this Agreement and has given
      careful consideration to the restraints imposed upon Executive by this
      Agreement, and is in full accord as to their necessity for the reasonably
      and proper protection of the Confidential Information of the Company now
      existing or to be developed in the future.
<PAGE>
      Executive expressly acknowledges and agrees that (i) each and every
      restraint imposed by this Agreement is reasonable with respect to subject
      matter, time period and geographical area and (ii) nothing contained in
      Sections 10, 16 and 17 hereof shall eliminate, reduce or otherwise impair
      any obligation Executive might have to any prior the Company or business
      relation of Executive.

      10. EMPLOYEE'S INABILITY TO CONTRACT FOR COMPANY. Executive shall not have
the right to make any contracts or commitments for or on behalf of the Company
without first obtaining the express written consent of the Company.

      11. SICK LEAVE/PERSONAL BUSINESS. All requests for sick days and personal
days off shall be made by Executive in accordance with the Company policies in
effect with regards to client engagement.

      12. TERM/TERMINATION. Executive's employment with the Company shall be on
an "at will" basis, meaning that either party hereto may terminate the
Executive's employment with the Company at any time and for any reason;
provided, that, the terminating party provides at least sixty (60) days advance
written notice. Upon termination of Executive's employment hereunder for any
reason whatsoever, all obligations of the Company hereunder shall cease upon
such termination, except (a) its obligation to pay the base salary set forth in
Section 3 through the date of such termination prorated through the date of such
termination, and (b) its obligations to provide the benefits set forth in
Section 6 through the date of such termination and to comply with any and all
state and federal laws and regulations applying to such benefits. In addition to
the foregoing, in the event of a termination of Executive's employment with the
Company for any reason other than for Cause (as defined below) prior to June 17,
2003, in addition to the other obligations payable to Executive pursuant to the
preceding sentence, Executive will be paid base salary through June 17, 2003.
Thereafter, Executive shall be entitled to receive as severance hereunder his
base salary for an additional sixty (60) days after Executive's termination
date. For purposes hereof, the term "cause" shall mean: (i) the Executive's
theft or falsification of any the Company's documents or records; (ii) the
Executive's improper use or disclosure of a the Company's confidential or
proprietary information; (iii) any action by the Executive which has a
detrimental effect on the Company's reputation or business; (iv) the Executive's
failure or inability to perform any reasonable assigned duties after written
notice from the Company of, and a reasonable opportunity to cure within at least
45 days, such failure or inability; (v) any material breach by the Executive of
any agreement between the Executive and the Company related to the Executive's
employment with the Company, which breach is not cured pursuant to the terms of
such agreement; or (vi) the Executive's conviction (including any plea of guilty
or nolo contendere) of any felony or criminal act involving moral turpitude
which impairs the Executive's ability to perform his or her duties with the
Company.

      13. COMPLIANCE WITH COMPANY'S RULES. Executive agrees to comply with all
of the rules and regulations of the Company.
<PAGE>
      14. RETURN OF PROPERTY. Upon termination of this Agreement, the Executive
shall deliver all property (including keys, records, notes, data, memoranda,
models, and equipment) that is in the Executive's possession or under the
Executive's control that is the Company's property or related to the Company's
business or contains the Company's Information. Such obligation shall be
governed by any separate confidentiality or proprietary rights agreement signed
by the Executive.

      15. INVENTIONS. Employee shall treat as for the sole benefit of the
Company and promptly disclose and assign to the Company, without additional
compensation therefore, all ideas, discoveries, designs, copyright or trademark
materials, inventions and improvements, patentable or not, which, while
Executive is so retained under this Agreement are made, conceived or reduced to
practice by Executive, alone or with others, during or after usual work hours,
either on or off the job, and which are related to the products, processes,
projects or the business interests of the Company or which involve the use of
the time, material or facilities of the Company. During his employment,
Executive shall keep the Company informed of the development of all such ideas,
discoveries, designs, copyright or trademark materials, inventions and
improvements made, conceived or reduced to practice by Executive, in whole or in
part, alone or with others, which either result from any work Executive may do
for or at the request of the Company, or are related to the Company's present or
contemplated activities, investigations or obligations. Executive agrees, at the
expense of the Company, at any time during or within a reasonable time after the
termination of this employment relationship, to sign all papers and do such
other acts and things the Company deems necessary or desirable and may be
reasonably required to protect the rights of the Company to such ideas,
discoveries, designs, copyright or trademark materials, inventions and
improvements. Consistent with Texas law and laws of other states, the Company
hereby notifies Executive that this Agreement does not apply to an invention for
which no equipment, supplies, facility or trade secret information of the
Company was used and which was developed entirely on Executive's own time,
unless (a) the invention relates to (i) the business of the Company or (ii) the
Company's actual or demonstrably anticipated research or development, or (b) the
invention results from any work performed by Executive for the Company.

      16. TRADE SECRETS. Executive agrees that Executive will not, during or
after the Term of this Agreement with the Company, disclose the specific terms
of the Company's relationships or agreements with significant vendors or
customers or any other significant and material trade secret of the Company, to
any person, firm, partnership, corporation or business for any reason or purpose
whatsoever.
<PAGE>
      17. NOTICES. All notices required or permitted under this Agreement shall
be in writing and shall be deemed delivered when delivered in person or
deposited in the United States mail, postage paid, addressed as follows:

      Company:

      EpicEdge
      Richard Carter, CEO
      5508 Highway 290 West, Suite 300
      Austin, Texas 78735

      Executive:

      Robert A. Jensen
      5608 Van Winkle Lane
      Austin, Texas 78739-1692

      Such addresses may be changed from time to time by either party by
providing written notice in the manner set forth above.

      18. ENTIRE AGREEMENT. This Agreement contains the entire agreement of the
parties and there are no other promises or conditions in any other agreement
whether oral or written. This Agreement supersedes any prior written or oral
agreements between the parties.

      19. AMENDMENT. This Agreement may be modified or amended, if the amendment
is made in writing and is signed by both parties.

      20. SEVERABILITY. If any provisions of this Agreement shall be held to be
invalid or unenforceable for any reason, the remaining provisions shall continue
to be valid and enforceable. If a court finds that any provision of this
Agreement is invalid or unenforceable, but that by limiting such provision it
would become valid or enforceable, then such provision shall be deemed to be
written, construed, and enforced as so limited.

      21. WAIVER OF CONTRACTUAL RIGHT. The failure of either party to enforce
any provision of this Agreement shall not be construed as a waiver or limitation
of that party's right to subsequently enforce and compel strict compliance with
every provision of this Agreement.

      22. APPLICABLE LAW. This Agreement shall be governed by the laws of the
State of Texas.
<PAGE>
      23. SUCCESSORS AND ASSIGNS. This agreement is intended to bind and inure
to the benefit of and be enforceable by Executive, Company, and their respective
successors and assigns, except that Executive may not assign any rights without
the prior written consent of the Company.

                            [SIGNATURE PAGE FOLLOWS]
<PAGE>
       Company:
       EpicEdge

 By:  /s/ Richard Carter
      -------------------------
      Richard Carter, CEO

AGREED TO AND ACCEPTED.

      Executive:

 By:  /s/ Robert A. Jensen
      -------------------------
      Robert A. Jensen

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