Document:

exv10w9

Exhibit 10.9

WAIVER AND AMENDMENT AGREEMENT NO. 3

to that certain

CREDIT AGREEMENT

     This WAIVER AND AMENDMENT AGREEMENT NO. 3 TO THAT CERTAIN CREDIT AGREEMENT (this
“Amendment”) dated as of May 6, 2009, among (a) HARRIS INTERACTIVE INC. (the
“Borrower”), (b) JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as administrative agent (the
“Administrative Agent”) for itself and the other lenders (the “Lenders”)
who are or may become party to the Credit Agreement dated as of September 21, 2007 (as amended,
restated, supplemented or otherwise modified, and in effect from time to time, the “Credit
Agreement”) among the Borrower, the Administrative Agent and the Lenders; and (c) the
Lenders signatory hereto.

     WHEREAS, the Borrower, the Lenders and the Administrative Agent are parties to the Credit
Agreement, pursuant to which the Lenders, upon certain terms and conditions, have agreed to make
Loans to, and the Issuing Bank, upon certain terms and conditions, has agreed to issue Letters of
Credit for the benefit of, the Borrower;

     WHEREAS, Events of Default have occurred and continue as a result of the Borrower’s failure to
comply with the covenants contained in Section 5.2(e) of the Credit Agreement (as to matters
disclosed to the Administrative Agent and the Lenders), Section 5.3 of the Credit Agreement (with
respect to the articles of incorporation of GSBC Ohio Corporation), Section 6.1(c) of the Credit
Agreement (as a result of intercompany loans made to Harris Decima Inc. and to Marketshare
Limited), Section 6.9(a) of the Credit Agreement for the periods ended December 31, 2008 and March
31, 2009, and Section 6.9(b) of the Credit Agreement for the periods ended December 31, 2008 and
March 31, 2009 (collectively, the “Specified Events of Default”);

     WHEREAS, the Borrower has requested, among other things, that the Lenders and Administrative
Agent (a) waive the Specified Events of Default, and (b) amend the Credit Agreement as provided
more fully herein below; and

     WHEREAS, the Lenders and the Administrative Agent are willing (a) to waive the Specified
Events of Default, subject to the terms, conditions and other provisions hereof, and (b) to amend
certain provisions of the Credit Agreement as more fully provided herein;

     NOW, THEREFORE, in consideration of the mutual agreements contained in the Credit Agreement,
herein and for other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the parties hereto agree as follows:

     Section 1. Defined Terms. Capitalized terms used but not defined herein shall
have the same meanings herein as in the Credit Agreement.

 

-2-

     Section 2. Limited Waiver. Effective as of May 6, 2009, upon satisfaction of the
conditions precedent set forth in Section 7 hereof, and in reliance upon the representations and
warranties of the Loan Parties set forth in the Credit Agreement and in this Amendment, the
Administrative Agent and the Lenders hereby waive the Specified Events of Default. The foregoing
waiver shall only apply to the Specified Events of Default. The waiver shall not extend to or
affect any other obligations of any of the Loan Parties or their respective Subsidiaries contained
in the Credit Agreement or any other Loan Documents and shall not impair or prejudice any rights
consequent thereon. Except to the extent of the aforementioned waiver, the Administrative Agent
and each of the Lenders hereby expressly reserves all of its rights and remedies under the Credit
Agreement, the other related Loan Documents and applicable law in respect of any and all Defaults
or Events of Default under the Credit Agreement and the related Loan Documents now existing or
hereafter arising. Failure of the Administrative Agent or any Lender to exercise any right or
remedy shall not constitute a waiver of that or any other right or remedy.

     Section 3. Amendments to the Credit Agreement and
Exhibits.

     (a) Amendments to the Credit Agreement. The Credit Agreement is hereby amended in its
entirety and replaced with the document attached hereto as Annex I.

     (b) Amendments to the Schedules to the Credit Agreement. Schedule 2.1 to the Credit
Agreement is hereby amended in its entirety and replaced with the Schedule 2.1 attached hereto as
Annex II.

     (c) Amendments to the Exhibits to the Credit Agreement.

     (i) Exhibit D to the Credit Agreement is hereby deleted and replaced in its
entirety with Exhibit D attached hereto as Annex III.

     (ii) Exhibit E to the Credit Agreement is hereby deleted and replaced in its
entirety with Exhibit E attached hereto as Annex IV.

     Section 4. Affirmation and Acknowledgment of the
Borrower. The Borrower hereby ratifies and confirms all of its Obligations to the Lenders,
Issuing Bank and the Administrative Agent, including, without limitation, the Loans, and the
Borrower hereby affirms its absolute and unconditional promise to pay to the Lenders, the Issuing
Bank and the Administrative Agent the Loans and all other amounts due under the Credit Agreement as
amended hereby. The Borrower hereby confirms that the Obligations are secured pursuant to the
Collateral Documents and pursuant to all other instruments and documents executed and delivered by
the Borrower as security for the Obligations.

     Section 5. Representations and Warranties. Each Loan Party hereby
represents and warrants to the Lenders and Administrative Agent as follows:

 

-3-

     (a) The execution and delivery by such Loan Party of this Amendment and the Loan Documents to
which it is a party, and the performance by such Loan Party of its obligations and agreements under
this Amendment, the Credit Agreement as amended hereby, and the other Loan Documents, are within
the corporate authority of such Loan Party, have been duly authorized by all necessary corporate
proceedings on behalf of such Loan Party, and do not and will not contravene any provision of law,
statute, rule or regulation to which such Loan Party is subject or any of such Loan Party’s
charter, other incorporation papers, by-laws or any stock provision or any amendment thereof or of
any agreement or other instrument binding upon such Loan Party.

     (b) This Amendment, the Credit Agreement as amended hereby, and the other Loan Documents
constitute legal, valid and binding obligations of such Loan Party, enforceable in accordance with
their respective terms, except as limited by bankruptcy, insolvency, reorganization, moratorium or
other laws relating to or affecting generally the enforcement of creditors’ rights.

     (c) No approval or consent of, or filing with, any governmental agency or authority is
required to make valid and legally binding the execution, delivery or performance by such Loan
Party of this Amendment, the Credit Agreement as amended hereby, or the other Loan Documents.

     (d) The representations and warranties contained in Article III of the Credit Agreement are
true and correct at and as of the date made and as of the date hereof, except (i) to the extent of
changes resulting from transactions contemplated or permitted by this Amendment, the Credit
Agreement and the other Loan Documents, (ii) to the extent relating to the representation contained
in Section 3.4(b) of the Credit Agreement, (iii) to the extent relating to the representations
contained in Section 3.14 of the Credit Agreement as it applies to the pledge of Equity Interests
of Harris Interactive SAS, and (iv) to the extent relating to representations that expressly relate
to an earlier date.

     (e) Such Loan Party has performed and complied in all material respects with all terms and
conditions herein required to be performed or complied with by it prior to or at the time hereof,
and as of the date hereof, after giving effect to the provisions hereof, there exists no Event of
Default or Default.

     (f) As of the date hereof, the outstanding principal amount of the Loans are as follows:

	 	 	 	 	 
	Revolving Loans
	 	$	0	 
	Term A Loans
	 	$	8,400,000	 
	Term B Loans
	 	$	15,837,500	 

     Section 6. Release. In order to induce the Administrative Agent and the Lenders to
enter into this Amendment, each Loan Party acknowledges and agrees that: (a) such Loan
Party does not have any claim or cause of action against the Administrative Agent, the Issuing Bank
or any Lender (or any of its respective directors, officers, employees or

 

-4-

agents); (b) such Loan
Party does not have any offset right, counterclaim or defense of any kind against any of its
respective obligations, indebtedness or liabilities to the Administrative Agent, the Issuing Bank
or any Lender; and (c) the Administrative Agent, the Issuing Bank and each Lender have heretofore
properly performed and satisfied in a timely manner all of its obligations to the Loan Parties.
Each Loan Party wishes to eliminate any possibility that any past conditions, acts, omissions,
events, circumstances or matters would impair or otherwise adversely affect the Administrative
Agent’s, the Issuing Bank’s or any Lender’s rights, interests, contracts, collateral security or
remedies. Therefore, each Loan Party unconditionally releases, waives and forever discharges (i)
any and all liabilities, obligations, duties, promises or indebtedness of any kind of the
Administrative Agent, the Issuing Bank or any Lender to such Loan Party, except the obligations to
be performed by any Administrative Agent, the Issuing Bank or any Lender on or after the date
hereof as expressly stated in this Amendment, the Credit Agreement and the other Loan Documents,
and (ii) all claims, offsets, causes of action, suits or defenses of any kind whatsoever (if any),
whether arising at law or in equity, whether known or unknown, which such Loan Party might
otherwise have against the Administrative Agent, the Issuing Bank, any Lender or any of its
directors, officers, employees or agents, in either case (i) or (ii), on account of any past or
presently existing condition, act, omission, event, contract, liability, obligation, indebtedness,
claim, cause of action, defense, circumstance or matter of any kind.

     Section 7. Conditions to Effectiveness. This Amendment shall become
effective subject to:

     (a) the receipt by the Administrative Agent (or its counsel) from each of the Borrower, the
Administrative Agent and the Required Lenders, of either (i) an original counterpart of this
Amendment signed on behalf of such party or (ii) written evidence satisfactory to the
Administrative Agent (which may include facsimile transmission of a signed signature page of this
Amendment) that such party has signed a counterpart of this Amendment;

     (b) the receipt by the Administrative Agent (or its counsel) from each of the Loan Parties, of
either (i) an original counterpart of the Loan Parties’ acknowledgment attached to this Amendment
signed on behalf of such party or (ii) written evidence satisfactory to the Administrative Agent
(which may include facsimile transmission of a signed signature page of this Amendment) that such
party has signed a counterpart of the Loan Parties’ acknowledgement;

     (c) the receipt by the Administrative Agent of such documents, resolutions and certificates as
the Administrative Agent or its counsel may reasonably request relating to the organization,
existence and good standing of the Loan Parties, the authorization of the entering into and
execution of this Amendment, and any other legal matters relating to the Loan Parties, this
Amendment or the other Loan Documents, all in form and substance satisfactory to the Administrative
Agent and its counsel;

     (d) the receipt by the Administrative Agent of all fees due and payable to the Administrative
Agent and the Lenders signatory hereto in immediately available funds,

 

-5-

including a fee equal to
twenty five basis points (0.25%) on the aggregate amount of the Revolving Credit Commitment
(determined immediately following the effectiveness of this Amendment), the Outstanding Amount of
the Term A Loans on the date hereof, and the Outstanding Amount of the Term B Loans on the date
hereof;

     (e) the payment of all reasonable legal fees and disbursements for which invoices have been
presented which have been incurred or sustained by the Administrative Agent in connection with this
Amendment and the Credit Agreement, the Loan Documents and any other related documents executed
and/or delivered in connection therewith; and

     (f) the delivery to the Administrative Agent of such other items, documents, agreements, items
or actions as the Administrative Agent may reasonably request.

     Section 8. Miscellaneous Provisions.

     (a) Except as otherwise expressly provided by this Amendment, all of the terms, conditions and
provisions of the Credit Agreement shall remain the same. It is declared and agreed by each of the
parties hereto that the Credit Agreement, as amended hereby, shall continue in full force and
effect, and that this Amendment and the Credit Agreement shall be read and construed as one
instrument.

     (b) This Amendment shall be construed in accordance with and governed by the internal law of
the State of New York (including Section 5-1401 and Section 5-1402 of the General Obligations laws
of the State of New York).

     (c) This Amendment shall constitute a Loan Document under the Credit Agreement and all
obligations included in this Amendment (including, without limitation, all obligations for the
payment of principal, interest, fees and other amounts and expenses) shall constitute Obligations
under the Credit Agreement and be secured by the Collateral Documents securing the Obligations.

     (d) Any failure by the Borrower or the Loan Parties to comply with any of the terms and
conditions of this Amendment shall constitute an immediate Event of Default.

     (e) This Amendment may be executed in any number of counterparts, each of which shall
constitute an original, but all such counterparts shall together constitute but one contract. In
making proof of this Amendment it shall not be necessary to produce or account for more than one
counterpart signed by each party hereto by and against which enforcement hereof is sought.
Delivery of an executed counterpart of a signature page of this Amendment by telecopy or other
electronic method of transmission shall be effective as delivery of a manually executed counterpart
of this Amendment.

     (f) The Borrower hereby agrees to pay to the Administrative Agent, on demand by the
Administrative Agent, all reasonable out-of-pocket costs and expenses incurred or
sustained by the Administrative Agent in connection with the preparation of this

 

-6-

Amendment and
any documentation executed in connection with this Amendment (including reasonable legal fees).

[REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

 

 

     IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the date first
written above.

	 	 	 	 	 
	 	 	HARRIS INTERACTIVE INC.
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Deborah Rieger-Paganis
	 

	 	 	 	Deborah Rieger-Paganis
	 

	 	 	 	Interim Chief Financial Officer

[Signature page to Waiver and Amendment Agreement No. 3]

 

 

	 	 	 	 	 	 	 
	 	 	JPMORGAN CHASE BANK, NATIONAL
ASSOCIATION, as
	 	 	Administrative Agent
	 
	 	 	 	 	 	 
	 

	 	By:
	 	/s/
	 	Thomas C. Strasenburgh
	 

	 	 	 	Name:
	 	Thomas C. Strasenburgh
	 

	 	 	 	Title:
	 	Vice President
	 
	 	 	 	 	 	 
	 	 	JPMORGAN CHASE BANK, NATIONAL
 ASSOCIATION, as Lender
	 
	 	 	 	 	 	 
	 

	 	By:
	 	/s/
	 	Thomas C. Strasenburgh
	 

	 	 	 	Name:
	 	Thomas C. Strasenburgh
	 

	 	 	 	Title:
	 	Vice President

[Signature page to Waiver and Amendment Agreement No. 3]

 

 

	 	 	 
	 

	 	NATIONAL CITY BANK, as Lender
	 

	 	By: /s/ Charles J. Pascarella
	 

	 	Name: Charles J. Pascarella

Title: Assistant Vice President

[Signature page to Waiver and Amendment Agreement No. 3]

 

 

	 	 	 
	 

	 	HSBC BANK USA, NATIONAL
ASSOCIATION, as Lender
	 
	 

	 	By: /s/ Joseph E. Salonia
	 

	 	Name: Joseph E. Salonia

Title: Senior Vice President

[Signature page to Waiver and Amendment Agreement No. 3]

 

 

Loan Parties’ Acknowledgement

     Each of the undersigned Loan Parties hereby (a) acknowledges and consents to the foregoing
Amendment and the Borrower’s execution thereof; (b) joins the foregoing Amendment for the sole
purpose of consenting to and being bound by the provisions of Sections 5 and 6 thereof; (c)
ratifies and confirms all of their respective obligations and liabilities under the Loan Documents
to which any of them is a party and ratifies and confirms that such obligations and liabilities
extend to and continue in effect with respect to, and continue to guarantee and secure, as
applicable, the Obligations of each other Loan Party under the Loan Documents; (d) acknowledges and
confirms that the liens and security interests granted pursuant to the Loan Documents are and
continue to be valid and perfected first priority liens and security interests (subject only to
Permitted Encumbrances) that secure all of the Obligations on and after the date hereof; and (e)
acknowledges, affirms and agrees that, as of the date hereof, such Loan Party does not have any
defense, claim, cause of action, counterclaim, offset or right of recoupment of any kind or nature
against any of their respective obligations, indebtedness or liabilities to the Administrative
Agent, the Issuing Bank or any Lender.

[REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

 

 

	 	 	 	 	 
	 	 	Loan Parties:
	 
	 	 	 	 
	 	 	HARRIS INTERACTIVE INTERNATIONAL INC.
	 	 	WIRTHLIN WORLDWIDE, LLC
	 	 	THE WIRTHLIN GROUP INTERNATIONAL, L.L.C.
	 	 	LOUIS HARRIS & ASSOCIATES, INC.
	 	 	HARRIS INTERACTIVE ASIA, LLC
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Deborah Rieger-Paganis
	 

	 	 	 	Deborah Rieger-Paganis

Interim Chief Financial Officer

[Signature page to Waiver and Amendment Agreement No. 3]

 

 

	 	 	 	 	 
	 	 	GSBC OHIO CORPORATION
	 
	 	 	 	 
	 

	 	By:
	 	/s/ Kimberly Till
	 

	 	 	 	Kimberly Till
	 

	 	 	 	Chief Executive Officer

 

 

ANNEX I

 

CREDIT AGREEMENT

dated as of September 21, 2007

as amended as of

December 31, 2008,

March 6, 2009,

and

May 6, 2009

among

HARRIS INTERACTIVE INC.,

as Borrower

THE LENDERS PARTY HERETO

and

JPMORGAN CHASE BANK,

NATIONAL ASSOCIATION,

as Administrative Agent

 

J.P. MORGAN SECURITIES INC.,

as Sole Bookrunner and Sole Lead Arranger

MANUFACTURERS AND TRADERS TRUST COMPANY,

as Syndication Agent

 

 

 

TABLE OF CONTENTS

	 	 	 	 	 
	 	 	 	Page	 
	ARTICLE I. Definitions
	 	 	1	 
	 
	Section 1.1. Defined Terms
	 	 	1	 
	 
	Section 1.2. Classification of Loans and Borrowings
	 	 	22	 
	 
	Section 1.3. Terms Generally
	 	 	22	 
	 
	Section 1.4. Accounting Terms; GAAP
	 	 	23	 
	 
	ARTICLE II. The Credits
	 	 	23	 
	 
	Section 2.1. Loans
	 	 	23	 
	 
	Section 2.2. Loans and Borrowings
	 	 	23	 
	 
	Section 2.3. Requests for Borrowings
	 	 	24	 
	 
	Section 2.4. Intentionally Omitted
	 	 	25	 
	 
	Section 2.5. Letters of Credit
	 	 	25	 
	 
	Section 2.6. Funding of Borrowings
	 	 	29	 
	 
	Section 2.7. Interest Elections
	 	 	30	 
	 
	Section 2.8. Termination and Reduction of Commitments
	 	 	31	 
	 
	Section 2.9. Evidence of Debt
	 	 	31	 
	 
	Section 2.10. Prepayment and Repayments of Loans
	 	 	32	 
	 
	Section 2.11. Fees
	 	 	34	 
	 
	Section 2.12. Interest
	 	 	35	 
	 
	Section 2.13. Alternate Rate of Interest
	 	 	36	 
	 
	Section 2.14. Increased Costs
	 	 	36	 
	 
	Section 2.15. Break Funding Payments
	 	 	38	 
	 
	Section 2.16. Taxes
	 	 	38	 
	 
	Section 2.17. Payments Generally; Pro Rata Treatment; Sharing of Set-offs
	 	 	39	 
	 
	Section 2.18. Mitigation Obligations; Replacement of Lenders
	 	 	41	 
	 
	ARTICLE III. Representations and Warranties
	 	 	42	 
	 
	Section 3.1. Organization; Powers
	 	 	42	 
	 
	Section 3.2. Authorization; Enforceability
	 	 	42	 
	 
	Section 3.3. Governmental Approvals; No Conflicts
	 	 	42	 
	 
	Section 3.4. Financial Condition; No Material Adverse Change
	 	 	42	 
	 
	Section 3.5. Properties; Liens
	 	 	43	 

i

 

TABLE OF CONTENTS
(continued)

	 	 	 	 	 
	 	 	 	Page	 
	Section 3.6. Litigation and Environmental Matters
	 	 	43	 
	 
	Section 3.7. Compliance with Laws and Agreements
	 	 	43	 
	 
	Section 3.8. Investment and Holding Company Status
	 	 	44	 
	 
	Section 3.9. Taxes
	 	 	44	 
	 
	Section 3.10. ERISA
	 	 	44	 
	 
	Section 3.11. Subsidiaries
	 	 	44	 
	 
	Section 3.12. Federal Regulations
	 	 	44	 
	 
	Section 3.13. Specially Designated Nationals or Blocked Persons List
	 	 	44	 
	 
	Section 3.14. Collateral Documents
	 	 	44	 
	 
	Section 3.15. Disclosure
	 	 	45	 
	 
	ARTICLE IV. Conditions 
	 	 	45	 
	 
	Section 4.1. Effective Date
	 	 	45	 
	 
	Section 4.2. Each Credit Event
	 	 	48	 
	 
	ARTICLE V. Affirmative Covenants
	 	 	48	 
	 
	Section 5.1. Financial Statements; Ratings Change and Other Information
	 	 	49	 
	 
	Section 5.2. Notices of Material Events
	 	 	51	 
	 
	Section 5.3. Existence; Conduct of Business
	 	 	52	 
	 
	Section 5.4. Payment of Obligations
	 	 	52	 
	 
	Section 5.5. Maintenance of Properties; Insurance
	 	 	52	 
	 
	Section 5.6. Books and Records; Inspection Rights
	 	 	52	 
	 
	Section 5.7. Compliance with Laws
	 	 	52	 
	 
	Section 5.8. Use of Proceeds and Letters of Credit
	 	 	52	 
	 
	Section 5.9. Additional Subsidiaries
	 	 	52	 
	 
	Section 5.10. Amendment Agreement No. 3 Post-Closing Obligations
	 	 	54	 
	 
	ARTICLE VI. Negative CovenantS
	 	 	55	 
	 
	Section 6.1. Indebtedness
	 	 	55	 
	 
	Section 6.2. Liens
	 	 	56	 
	 
	Section 6.3. Fundamental Changes; Line of Business
	 	 	57	 
	 
	Section 6.4. Investments, Loans, Advances, Guarantees and Acquisitions
	 	 	57	 
	 
	Section 6.5. Swap Agreements
	 	 	58	 

ii

 

TABLE OF CONTENTS
(continued)

	 	 	 	 	 
	 	 	 	Page	 
	Section 6.6. Restricted Payments
	 	 	58	 
	 
	Section 6.7. Transactions with Affiliates
	 	 	58	 
	 
	Section 6.8. Restrictive Agreements
	 	 	58	 
	 
	Section 6.9. Financial Covenants
	 	 	59	 
	 
	Section 6.10. Capital Expenditures
	 	 	60	 
	 
	Section 6.11. Accounting Changes
	 	 	61	 
	 
	ARTICLE VII. Events of Default
	 	 	61	 
	 
	Section 7.1. Events of Default
	 	 	61	 
	 
	Section 7.2. Application of Payments
	 	 	64	 
	 
	ARTICLE VIII. The Administrative Agent; ETC
	 	 	65	 
	 
	ARTICLE IX. Miscellaneous
	 	 	67	 
	 
	Section 9.1. Notices
	 	 	67	 
	 
	Section 9.2. Waivers; Amendments
	 	 	68	 
	 
	Section 9.3. Expenses; Indemnity; Damage Waiver
	 	 	68	 
	 
	Section 9.4. Successors and Assigns
	 	 	70	 
	 
	Section 9.5. Survival
	 	 	73	 
	 
	Section 9.6. Counterparts; Integration; Effectiveness
	 	 	74	 
	 
	Section 9.7. Severability
	 	 	74	 
	 
	Section 9.8. Right of Setoff
	 	 	74	 
	 
	Section 9.9. Governing Law; Jurisdiction; Consent to Service of Process
	 	 	74	 
	 
	Section 9.10. WAIVER OF JURY TRIAL
	 	 	75	 
	 
	Section 9.11. Headings
	 	 	75	 
	 
	Section 9.12. Confidentiality
	 	 	75	 
	 
	Section 9.13. Interest Rate Limitation
	 	 	76	 
	 
	Section 9.14. USA PATRIOT Act
	 	 	77	 

iii

 

SCHEDULES:

Schedule 1.1 — Exchange Rates

Schedule 2.1 — Commitments

Schedule 3.11 — Subsidiaries

Schedule 6.1 — Existing Indebtedness

Schedule 6.2 — Existing Liens

EXHIBITS:

Exhibit A — Form of Assignment and Assumption

Exhibit B — Form of Opinion of Borrower’s Counsel

Exhibit C-1 — Form of Revolving Credit Note

Exhibit C-2 — Form of Term A Note

Exhibit C-3 — Form of Term B Note

Exhibit D — Form of Borrowing Request

Exhibit E — Form of Compliance Certificate

Exhibit F — Form of Master Guaranty

Exhibit G — Form of Master Securities Pledge Agreement

Exhibit H — Form of Master Security Agreement

 

 

     CREDIT AGREEMENT dated as of September 21, 2007, and amended as of December 31, 2008, March 6,
2009 and May 6, 2009, among HARRIS INTERACTIVE INC., the LENDERS party hereto, and JPMORGAN CHASE
BANK, NATIONAL ASSOCIATION, as Administrative Agent.

     The parties hereto agree as follows:

ARTICLE I.

DEFINITIONS

     SECTION 1.1. Defined Terms. As used in this Agreement, the following terms have the
meanings specified below:

     “ABR”, when used in reference to any Loan or Borrowing, refers to whether such Loan,
or the Loans comprising such Borrowing, are bearing interest at a rate determined by reference to
the Alternate Base Rate.

     “Adjusted LIBO Rate” means, with respect to any Eurodollar Borrowing for any Interest
Period, an interest rate per annum (rounded upwards, if necessary, to the next 1/16 of 1%) equal to
(a) the LIBO Rate for such Interest Period multiplied by (b) the Statutory Reserve Rate.

     “Administrative Agent” means JPMorgan Chase Bank, in its capacity as administrative
agent for the Lenders hereunder.

     “Administrative Questionnaire” means an Administrative Questionnaire in a form
supplied by the Administrative Agent.

     “Affiliate” means, with respect to a specified Person, another Person that directly,
or indirectly through one or more intermediaries, Controls or is Controlled by or is under common
Control with the Person specified.

     “Alternate Base Rate” means, for any day, a rate per annum equal to the greatest of
(a) the Prime Rate in effect on such day, (b) the Federal Funds Effective Rate in effect on such
day plus 1/2 of 1% and (c) the Adjusted LIBO Rate for a one month Interest Period on such day (or
if such day is not a Business Day, the immediately preceding Business Day) plus 1%, provided that,
for the avoidance of doubt, the Adjusted LIBO Rate for any day shall be based on the rate appearing
on the Reuters Screen LIBOR01 Page1 (or on any successor or substitute page) at
approximately 11:00 a.m. London time on such day. Any change in the Alternate Base Rate due to
a change in the Prime Rate, the Federal Funds Effective Rate or the Adjusted LIBO Rate shall
be effective from and including the effective date of such change in the Prime Rate, the
Federal Funds Effective Rate or the Adjusted LIBO Rate, respectively.

     “Amendment Agreement No. 1” means the Waiver and Amendment Agreement No. 1, dated as
of February 5, 2009 and effective as of December 31, 2008, among Borrower, the Administrative Agent
and the Required Lenders.

     “Amendment Agreement No. 1 Effective Date” means December 31, 2008.

 

 

     “Amendment Agreement No. 2” means the Waiver and Amendment Agreement No. 2 to that
certain Credit Agreement, dated as of March 6, 2009, among Borrower, the Administrative Agent and
the Lenders signatory thereto.

     “Amendment Agreement No. 3” means the Waiver and Amendment Agreement No. 3 to that
certain Credit Agreement, dated as of May 6, 2009, among Borrower, the Administrative Agent and the
Lenders signatory thereto.

     “Amendment Agreement No. 3 Effective Date” means May 6, 2009.

     “Applicable Percentage” means (a) in respect of the Term A Facility, with respect to
any Term A Lender at any time, the percentage of the Term A Facility represented by (i) on or prior
to the Effective Date, such Term A Lender’s Term A Commitment at such time and (ii) thereafter, the
principal amount of such Term A Lender’s Term A Loans at such time, (b) in respect of the Term B
Facility, with respect to any Term B Lender at any time, the percentage of the Term B Facility
represented by the principal amount of such Term B Lender’s Term B Loans at such time and (c) in
respect of the Revolving Credit Facility, with respect to any Revolving Credit Lender at any time,
the percentage of the Revolving Credit Facility represented by such Revolving Credit Lender’s
Revolving Credit Commitment at such time. If the commitment of each Lender to make Loans and the
obligation of the Issuing Bank to issue, extend or renew Letters of Credit have been terminated
pursuant to Article VII, or if the Commitments have expired, then the Applicable Percentage
of each Lender in respect of the applicable Facility shall be determined based on the Applicable
Percentage of such Lender in respect of such Facility most recently in effect, giving effect to any
subsequent assignments. The initial Applicable Percentage of each Lender in respect of each
Facility is set forth opposite the name of such Lender on Schedule 2.1 or in the Assignment
and Assumption pursuant to which such Lender becomes a party hereto, as applicable.

     “Approved Auditor” means PriceWaterhouse Coopers LLP or any other independent public
accountants of recognized national standing and reasonably acceptable to the Administrative Agent.

     “Approved Fund” has the meaning assigned to such term in Section 9.4.

     “Assignment and Assumption” means an assignment and assumption entered into by a
Lender and an assignee (with the consent of any party whose consent is required by Section
9.4), and accepted by the Administrative Agent, in the form of Exhibit A or any other
form approved by the Administrative Agent.

     “Availability Period” means the period from and including the Effective Date to but
excluding the earlier of the Maturity Date and the date of termination of the Commitments.

     “Board” means the Board of Governors of the Federal Reserve System of the United
States of America.

     “Borrower” means Harris Interactive Inc., a Delaware corporation.

     “Borrower Materials” has the meaning set forth in Section 5.1.

2

 

     “Borrowing” means a Revolving Credit Borrowing, a Term A Borrowing or a Term B
Borrowing.

     “Borrowing Request” means a request by the Borrower for a Borrowing in accordance with
Section 2.3.

     “Business Day” means any day that is not a Saturday, Sunday or other day on which
commercial banks in New York City are authorized or required by law to remain closed;
provided that, when used in connection with a Eurodollar Loan, the term “Business
Day” shall also exclude any day on which banks are not open for dealings in dollar deposits in
the London interbank market.

     “Capital Expenditures” means, with respect to any Person for any period, any
expenditure in respect of the purchase of any fixed or capital asset (excluding normal replacements
and maintenance which are properly charged to current operations).

     “Capitalized Leases” means all leases or other arrangement conveying the right to use
real or personal property, or a combination thereof, that have been or should be, in accordance
with GAAP, recorded as capital leases.

     “Capitalized Lease Obligations” of any Person means the obligations of such Person to
pay rent or other amounts under any Capitalized Lease.

     “Cash Balance” means, as of the date of determination, the Dollar Equivalent of all
cash, cash equivalents and marketable securities classified as available for sale under Financial
Accounting Standard 115, held by the Borrower and its Subsidiaries on a consolidated basis.

     “Change in Control” means (a) the acquisition of ownership, directly or indirectly,
beneficially or of record, by any Person or group (within the meaning of the Securities Exchange
Act of 1934 and the rules of the Securities and Exchange Commission thereunder as in effect on the
date hereof), of Equity Interests representing more than 25% of the aggregate ordinary voting power
represented by the issued and outstanding Equity Interests of the Borrower; (b) occupation of a
majority of the seats (other than vacant seats) on the board of directors of the Borrower by
Persons who were neither (i) nominated by the board of directors of the Borrower nor (ii) appointed
by directors so nominated; or (c) the acquisition of direct or indirect Control of the Borrower by
any Person or group.

     “Change in Law” means (a) the adoption of any law, rule or regulation after the date
of this Agreement, (b) any change in any law, rule or regulation or in the interpretation or
application thereof by any Governmental Authority after the date of this Agreement or (c)
compliance by any Lender or the Issuing Bank (or, for purposes of Section 2.14(b), by any
lending office of such Lender or by such Lender’s or the Issuing Bank’s holding company, if any)
with any request, guideline or directive (whether or not having the force of law) of any
Governmental Authority made or issued after the date of this Agreement.

     “Class”, when used in reference to any Loan or Borrowing, refers to whether such Loan,
or the Loans comprising such Borrowing, are Revolving Loans, Term A Loans or Term B Loans.

3

 

     “Clean-up Period” means, prior to the date on which the Borrower has delivered to the
Administrative Agent a Compliance Certificate evidencing to the reasonable satisfaction of the
Administrative Agent that the Consolidated Total Leverage Ratio of the Borrower is less than 2.25
to 1.00 as of the last day of each of the two most recently ended Measurement Periods for which
Compliance Certificates have been delivered, a period of five (5) consecutive days occurring during
any and all thirty consecutive day periods of the Borrower.

     “Code” means the Internal Revenue Code of 1986, as amended from time to time.

     “Collateral” means, collectively, (i) “Collateral” (as defined in each Security
Agreement), (ii) Securities Collateral and (iii) all property in which a Lien is created (or
purported to be created) pursuant to the Loan Documents.

     “Collateral Documents” means, collectively, each Pledge Agreement, each Security
Agreement, each Copyright Memorandum, each Patent Security Agreement, each Trademark Security
Agreement, each Perfection Certificate and each other agreement, instrument or document that
creates or purports to create a Lien in favor of the Administrative Agent for the benefit of the
Lenders and the Administrative Agent.

     “Commitment” means a Revolving Credit Commitment, a Term A Commitment or a Term B
Commitment, as the context may require.

     “Consolidated Adjusted EBITDA” means, at any date of determination, an amount equal to
Consolidated Net Income of the Borrower and its Subsidiaries on a consolidated basis for the most
recently completed Measurement Period plus (a) the following to the extent deducted in calculating
such Consolidated Net Income and without duplication: (i) Consolidated Interest Charges, (ii) the
provision for Federal, state, local and foreign income taxes payable, (iii) depreciation and
amortization expense, (iv) non-cash equity compensation expense accounted for under SFAS No.
123(R), (v) other non-recurring expenses reducing such Consolidated Net Income which do not
represent a cash item in such period or any future period (in each case of or by the Borrower and
its Subsidiaries for such Measurement Period), (vi) for the fiscal quarter ending June 30, 2008,
“Restructuring and other charges” as reflected on the Borrower’s financial statements actually
incurred and paid or payable in cash (“cash restructuring charges”) in an amount up to
$2,709,493.35, (vii) for the fiscal quarter ending September 30, 2008, cash restructuring charges
in an amount up to $628,607, (viii) for the fiscal quarter ending December 31, 2008, cash
restructuring charges in an amount up to $5,843,566.70, (ix) for the fiscal quarter ending March
31, 2009, cash restructuring charges in an amount up to $5,340,500.15, (x)(A) consulting, banking,
and legal costs of the Borrower, Administrative Agent and Lenders actually incurred in connection
with the negotiation and preparation of Amendment Agreement No. 1, Amendment Agreement No. 2 and
Amendment Agreement No. 3, and (B) incremental expenses incurred in connection with the Interim
Chief Financial Officer in an amount not to exceed $275,000 per fiscal quarter; in all cases as
provided in this clause (x), in an amount not to exceed $5,000,000 in the aggregate, and
(xi) other one-time add-backs in an aggregate amount of up to $500,000 (including additional
restructuring costs (such as severance and lease costs associated with vacating leased premises)
and recruiting fees, but excluding costs added back under clause (x) above) through the
fiscal quarter ending March 31, 2010, and minus (b) the following to the extent included in
calculating such Consolidated Net Income: (i) Federal, state, local and foreign

4

 

income tax credits and (ii) all non-cash items increasing Consolidated Net Income (in each
case of or by the Borrower and its Subsidiaries for such Measurement Period).

     “Consolidated Funded Indebtedness” means, as of any date of determination, for the
Borrower and its Subsidiaries on a consolidated basis, the sum of (a) the outstanding principal
amount of all obligations, whether current or long-term, for borrowed money (including Obligations
hereunder) and all obligations evidenced by bonds, debentures, notes, loan agreements or other
similar instruments, (b) all purchase money Indebtedness (not including Earn Out Obligations), (c)
all obligations arising under letters of credit (including standby and commercial letters of credit
and LC Exposure), bankers’ acceptances, bank guaranties, surety bonds and similar instruments, (d)
all obligations in respect of the deferred purchase price of property or services (other than trade
accounts payable in the ordinary course of business and Earn Out Obligations), (e) all Capitalized
Lease Obligations, (f) without duplication, all Guarantees with respect to outstanding Indebtedness
of the types specified in clauses (a) through (e) above of Persons other than the
Borrower or any Subsidiary, and (g) all Indebtedness of the types referred to in clauses
(a) through (f) above of any partnership or joint venture (other than a joint venture
that is itself a corporation or limited liability company) in which the Borrower or a Subsidiary is
a general partner or joint venturer, unless such Indebtedness is expressly made non-recourse to the
Borrower or such Subsidiary.

     “Consolidated Interest Charges” means, for any Measurement Period, the sum of (a) all
interest, premium payments, debt discount, fees, charges and related expenses in connection with
borrowed money (including capitalized interest) or in connection with the deferred purchase price
of assets, in each case to the extent treated as interest in accordance with GAAP, (b) all interest
paid or payable with respect to discontinued operations and (c) the portion of rent expense under
Capitalized Leases that is treated as interest in accordance with GAAP, in each case, of or by the
Borrower and its Subsidiaries on a consolidated basis for the most recently completed Measurement
Period. For purposes of determining compliance with the Consolidated Interest Coverage Ratio under
Section 6.9(b), “Consolidated Interest Charges” shall be calculated to include only the
items specified above that were actually paid in cash and items not capitalized (including as
amortized) during such Measurement Period.

     “Consolidated Interest Coverage Ratio” means, as of any date of determination, the
ratio of (a) Consolidated Adjusted EBITDA to (b) Consolidated Interest Charges, in each case, of
the Borrower and its Subsidiaries on a consolidated basis for the most recently completed
Measurement Period.

     “Consolidated Net Income” means, at any date of determination, the net income (or
loss) of the Borrower and its Subsidiaries on a consolidated basis for the most recently completed
Measurement Period; provided that Consolidated Net Income shall exclude (a) extraordinary
gains and extraordinary losses for such Measurement Period, (b) the net income of any Subsidiary
during such Measurement Period to the extent that the declaration or payment of dividends or
similar distributions by such Subsidiary of such income is not permitted by operation of the terms
of its Organization Documents or any agreement, instrument or law applicable to such Subsidiary
during such Measurement Period, except that the Borrower’s equity in any net loss of any such
Subsidiary for such Measurement Period shall be included in determining Consolidated Net Income,
and (c) any income (or loss) for such Period of any

5

 

Person if such Person is not a Subsidiary, except that the Borrower’s equity in the net income
of any such Person for such Measurement Period shall be included in Consolidated Net Income up to
the aggregate amount of cash actually distributed by such Person during such Period to the Borrower
or a Subsidiary as a dividend or other distribution (and in the case of a dividend or other
distribution to a Subsidiary, such Subsidiary is not precluded from further distributing such
amount to the Borrower as described in clause (b) of this proviso).

     “Consolidated Total Leverage Ratio” means, as of any date of determination, the ratio
of (a) Consolidated Funded Indebtedness (other than in respect of Indebtedness constituting
ordinary course settlement exposure secured by a debenture that constitutes a Permitted Lien) as of
the last day of the most recently ended Measurement Period for which a Compliance Certificate is
being or has been delivered to (b) Consolidated Adjusted EBITDA of Borrower and its Subsidiaries on
a consolidated basis for such Measurement Period.

     “Control” means the possession, directly or indirectly, of the power to direct or
cause the direction of the management or policies of a Person, whether through the ability to
exercise voting power, by contract or otherwise. “Controlling” and “Controlled”
have meanings correlative thereto.

     “Copyright Memorandum” means the Memorandum of Grant of Security Interest in
Copyrights entered into pursuant to Section 5.9 by and among the Administrative Agent, on behalf of
itself and the Lenders, and each Loan Party that is signatory thereto, in form, scope and substance
satisfactory to the Administrative Agent.

     “Debtor Relief Laws” means the Bankruptcy Code of the United States, and all other
liquidation, conservatorship, bankruptcy, assignment for the benefit of creditors, moratorium,
rearrangement, receivership, insolvency, reorganization, or similar debtor relief laws of the
United States or other applicable jurisdictions from time to time in effect and affecting the
rights of creditors generally.

     “Default” means any event or condition which constitutes an Event of Default or which
upon notice, lapse of time or both would, unless cured or waived, become an Event of Default.

     “Disposition” or “Dispose” means the sale, transfer, license, lease (other
than limited licenses to use of a Loan Party’s trademarks in connection with products, services and
projects marked jointly with other Persons and other license arrangements, in each case, granted in
the ordinary course of business of a Loan Party or such Subsidiary consistent with past practices)
or other disposition (including any sale and leaseback transaction) of any property by any Person
(or the granting of any option or other right to do any of the foregoing), including any sale,
assignment, transfer or other disposal, with or without recourse, of any notes or accounts
receivable or any rights and claims associated therewith.

     “dollars” or “$” refers to lawful money of the United States of America.

     “Dollar Equivalent” means, at any time, (a) with respect to any amount denominated in
dollars, such amount, and (b) with respect to any amount denominated in any other currency, the
equivalent amount thereof in dollars as determined by the Administrative Agent at such time on the
basis of the exchange rates published on http://www.reuters.com/finance/currencies (or other

6

 

commercially available source providing quotations of cross currency rates as designated by
the Administrative Agent from time to time) (determined as of the date of any proposed Revolving
Credit Borrowing) for the purchase of dollars with such alternative currency.

     “Domestic Subsidiary” shall mean each Subsidiary of a Loan Party that is organized
under the applicable laws of the United States, any state, territory, protectorate or commonwealth
thereof, or the District of Columbia.

     “Earn Out Obligations” means obligations incurred by the Borrower or its Subsidiaries
to make contingent payments of purchase price in connection with the acquisition of Marketshare
Limited and Marketshare Pte., Ltd. based solely upon future performance of such businesses
exceeding expected benchmarks as set forth in the definitive purchase agreement, such calculations
of such future performance to be made in good faith by a Responsible Officer of the Borrower.

     “Effective Date” means the date on which the conditions specified in Section
4.1 are satisfied (or waived in accordance with Section 9.2).

     “Environmental Laws” means all laws, rules, regulations, codes, ordinances, orders,
decrees, judgments, injunctions, notices or binding agreements issued, promulgated or entered into
by any Governmental Authority, relating in any way to the environment, preservation or reclamation
of natural resources, the management, release or threatened release of any Hazardous Material or to
health and safety matters.

     “Environmental Liability” means any liability, contingent or otherwise (including any
liability for damages, costs of environmental remediation, fines, penalties or indemnities), of the
Borrower or any Subsidiary directly or indirectly resulting from or based upon (a) violation of any
Environmental Law, (b) the generation, use, handling, transportation, storage, treatment or
disposal of any Hazardous Materials, (c) exposure to any Hazardous Materials, (d) the release or
threatened release of any Hazardous Materials into the environment or (e) any contract, agreement
or other consensual arrangement pursuant to which liability is assumed or imposed with respect to
any of the foregoing.

     “Equity Interests” means shares of capital stock, partnership interests, membership
interests in a limited liability company, beneficial interests in a trust or other equity ownership
interests in a Person, and any warrants, options or other rights entitling the holder thereof to
purchase or acquire any such equity interest.

     “ERISA” means the Employee Retirement Income Security Act of 1974, as amended from
time to time.

     “ERISA Affiliate” means any trade or business (whether or not incorporated) that,
together with the Borrower, is treated as a single employer under Section 414(b) or (c) of the Code
or, solely for purposes of Section 302 of ERISA and Section 412 of the Code, is treated as a single
employer under Section 414 of the Code.

     “ERISA Event” means (a) any “reportable event”, as defined in Section 4043 of ERISA or
the regulations issued thereunder with respect to a Plan (other than an event for which the

7

 

30-day notice period is waived); (b) the existence with respect to any Plan of an “accumulated
funding deficiency” (as defined in Section 412 of the Code or Section 302 of ERISA), whether or not
waived; (c) the filing pursuant to Section 412(d) of the Code or Section 303(d) of ERISA of an
application for a waiver of the minimum funding standard with respect to any Plan; (d) the
incurrence by the Borrower or any of its ERISA Affiliates of any liability under Title IV of ERISA
with respect to the termination of any Plan; (e) the receipt by the Borrower or any ERISA Affiliate
from the PBGC or a plan administrator of any notice relating to an intention to terminate any Plan
or Plans or to appoint a trustee to administer any Plan; (f) the incurrence by the Borrower or any
of its ERISA Affiliates of any liability with respect to the withdrawal or partial withdrawal from
any Plan or Multiemployer Plan; or (g) the receipt by the Borrower or any ERISA Affiliate of any
notice, or the receipt by any Multiemployer Plan from the Borrower or any ERISA Affiliate of any
notice, concerning the imposition of Withdrawal Liability or a determination that a Multiemployer
Plan is, or is expected to be, insolvent or in reorganization, within the meaning of Title IV of
ERISA.

     “Eurodollar”, when used in reference to any Loan or Borrowing, refers to whether such
Loan, or the Loans comprising such Borrowing, are bearing interest at a rate determined by
reference to the Adjusted LIBO Rate.

     “Event of Default” has the meaning assigned to such term in Section 7.1.

     “Excluded Taxes” means, with respect to the Administrative Agent, any Lender, the
Issuing Bank or any other recipient of any payment to be made by or on account of any obligation of
the Borrower hereunder, (a) income or franchise taxes imposed on (or measured by) its net income
by the United States of America, or by the jurisdiction under the laws of which such recipient is
organized or in which its principal office is located or, in the case of any Lender, in which its
applicable lending office is located, (b) any branch profits taxes imposed by the United States of
America or any similar tax imposed by any other jurisdiction in which the Borrower is located and
(c) in the case of a Foreign Lender (other than an assignee pursuant to a request by the Borrower
under Section 2.18(b)), any withholding tax that is imposed on amounts payable to such
Foreign Lender at the time such Foreign Lender becomes a party to this Agreement (or designates a
new lending office) or is attributable to such Foreign Lender’s failure to comply with Section
2.16(e), except to the extent that such Foreign Lender (or its assignor, if any) was entitled,
at the time of designation of a new lending office (or assignment), to receive additional amounts
from the Borrower with respect to such withholding tax pursuant to Section 2.16(a).

     “Existing Credit Agreement” means the Credit Agreement dated July 19, 2006 (as
amended) between the Borrower and JP Morgan Chase Bank, N.A.

     “Existing Letters of Credit” means, collectively, the letters of credit issued under
the Existing Credit Agreement (i) made in favor of 5 Independence SPE, LLC with reference number
TTTS-285117, in an original face amount of $88,600.00 and issued on September 28, 2006, (ii) made
in favor of Merritt 7 Venture L.L.C. with reference number TTTS-285118, in an original face amount
of $57,126.00 and issued on September 28, 2006 and (iii) made in favor of Scotiabank with reference
number TTTS-399880, in an original face amount of $50,000.

8

 

     “Extraordinary Receipt” means any proceeds of insurance, condemnation awards (and
payments in lieu thereof), indemnity payments and any purchase price adjustments.

     “Facility” means, collectively, the Revolving Credit Facility, the Term A Facility and
the Term B Facility.

     “Federal Funds Effective Rate” means, for any day, the weighted average (rounded
upwards, if necessary, to the next 1/100 of 1%) of the rates on overnight Federal funds
transactions with members of the Federal Reserve System arranged by Federal funds brokers, as
published on the next succeeding Business Day by the Federal Reserve Bank of New York, or, if such
rate is not so published for any day that is a Business Day, the average (rounded upwards, if
necessary, to the next 1/100 of 1%) of the quotations for such day for such transactions received
by the Administrative Agent from three Federal funds brokers of recognized standing selected by it.

     “Financial Officer” means the chief financial officer, principal accounting officer,
treasurer or controller of the Borrower.

     “Foreign Lender” means any Lender that is organized under the laws of a jurisdiction
other than that in which the Borrower is located. For purposes of this definition, the United
States of America, each State thereof and the District of Columbia shall be deemed to constitute a
single jurisdiction.

     “Foreign Subsidiary” shall mean each Subsidiary of a Loan Party that is not a Domestic
Subsidiary.

     “GAAP” means generally accepted accounting principles in the United States of America.

     “Governmental Authority” means the government of the United States of America, any
other nation or any political subdivision thereof, whether state or local, and any agency,
authority, instrumentality, regulatory body, court, central bank or other entity exercising
executive, legislative, judicial, taxing, regulatory or administrative powers or functions of or
pertaining to government.

     “Guarantee” of or by any Person (the “guarantor”) means any obligation,
contingent or otherwise, of the guarantor guaranteeing or having the economic effect of
guaranteeing any Indebtedness or other obligation of any other Person (the “primary
obligor”) in any manner, whether directly or indirectly, and including any obligation of the
guarantor, direct or indirect, (a) to purchase or pay (or advance or supply funds for the purchase
or payment of) such Indebtedness or other obligation or to purchase (or to advance or supply funds
for the purchase of) any security for the payment thereof, (b) to purchase or lease property,
securities or services for the purpose of assuring the owner of such Indebtedness or other
obligation of the payment thereof, (c) to maintain working capital, equity capital or any other
financial statement condition or liquidity of the primary obligor so as to enable the primary
obligor to pay such Indebtedness or other obligation or (d) as an account party in respect of any
letter of credit or letter of guaranty issued to support such Indebtedness or obligation;
provided, that the term Guarantee shall not include endorsements for collection or deposit
in the ordinary course of business.

9

 

     “Guarantor” means any Subsidiary that has signed a Guaranty Agreement in favor of the
Administrative Agent and the Lenders.

     “Guaranty Agreement” means, collectively, the Master Guaranty made by each Guarantor
and substantially in the form of Exhibit F and any other guaranty agreement in form, scope
and substance satisfactory to the Administrative Agent entered into by any Guarantor and delivered
pursuant to Section 4.1 or Section 5.9.

     “Harris Financial Information” means, collectively, (i) Harris Interactive Inc. Draft
Consolidated Balance Sheets for the six months ending December 31, 2008, (ii) Harris Interactive
Inc. Draft Consolidated Statement of Operations for the six months ending December 31, 2008, (iii)
Harris Interactive Inc. Draft Consolidated Statement of Cash Flows for the six months ending
December 31, 2008, (iv) Harris Interactive Business Plan PowerPoint presentation dated January 29,
2009, (v) Harris Interactive Summary of Business Plan (July 2007 through June, 2011), (vi) Harris
Financial Forecast Yearly and Quarterly Financials 01-29-09, (vii) Harris Interactive Consolidated
Monthly Income Statement 01-29-09; each of items (i) through (vii) inclusive having been delivered
to the Administrative Agent on January 29, 2009 and the Lenders on January 30, 2009, (viii) Updated
Harris Interactive Business Plan Presentation, delivered to the Administrative Agent and the
Lenders on March 5, 2009, (ix) Harris Interactive Yearly and Quarterly Financials Updated Feb 2009,
delivered to the Administrative Agent and the Lenders on March 2, 2009, (x) Harris Yearly and
Quarterly Financials 4-21-09 Bank, delivered to the Administrative Agent and the Lenders on April
22, 2009, (xi) Harris Consolidated Monthly Income Statement 4-21-09 Bank, delivered to the
Administrative Agent and the Lenders on April 22, 2009, (xii) Harris 3rd Amendment Repatriation LC
Analysis 04-21-09, delivered to the Administrative Agent and the Lenders on April 22, 2009, (xiii)
Harris Bank Meeting Model Update SENT 4-22-09, delivered to the Administrative Agent and the
Lenders on April 22, 2009, and (xiv) Business Plan Update 3.20.09, delivered to the Administrative
Agent and the Lenders on March 20, 2009.

     “Hazardous Materials” means all explosive or radioactive substances or wastes and all
hazardous or toxic substances, wastes or other pollutants, including petroleum or petroleum
distillates, asbestos or asbestos containing materials, polychlorinated biphenyls, radon gas,
infectious or medical wastes and all other substances or wastes of any nature regulated pursuant to
any Environmental Law.

     “Indebtedness” of any Person means, without duplication, (a) all obligations of such
Person for borrowed money or with respect to deposits or advances of any kind, (b) all obligations
of such Person evidenced by bonds, debentures, notes or similar instruments, (c) all obligations of
such Person upon which interest charges are customarily paid, (d) all obligations of such Person
under conditional sale or other title retention agreements relating to property acquired by such
Person, (e) all obligations of such Person in respect of the deferred purchase price of property or
services (excluding current accounts payable incurred in the ordinary course of business), (f) all
Indebtedness of others secured by (or for which the holder of such Indebtedness has an existing
right, contingent or otherwise, to be secured by) any Lien on property owned or acquired by such
Person, whether or not the Indebtedness secured thereby has been assumed, (g) all Guarantees by
such Person of Indebtedness of others, (h) all Capitalized Lease Obligations of such Person, (i)
all obligations, contingent or otherwise, of such Person as

10

 

an account party in respect of letters of credit and letters of guaranty and (j) all
obligations, contingent or otherwise, of such Person in respect of bankers’ acceptances. The
Indebtedness of any Person shall include the Indebtedness of any other entity (including any
partnership in which such Person is a general partner) to the extent such Person is liable therefor
as a result of such Person’s ownership interest in or other relationship with such entity, except
to the extent the terms of such Indebtedness provide that such Person is not liable therefor.

     “Indemnified Taxes” means Taxes other than Excluded Taxes.

     “Index Debt” means senior, unsecured, long-term indebtedness for borrowed money of the
Borrower that is not guaranteed by any other Person or subject to any other credit enhancement.

     “Information Memorandum” means the Confidential Information Memorandum dated August 7,
2007 relating to the Borrower and the Transactions.

     “Interest Election Request” means a request by the Borrower to convert or continue a
Borrowing in accordance with Section 2.7.

     “Interest Payment Date” means (a) with respect to any ABR Loan, the last day of each
March, June, September and December, and (b) with respect to any Eurodollar Loan, the last day of
the Interest Period applicable to the Borrowing of which such Loan is a part and, in the case of a
Eurodollar Borrowing with an Interest Period of more than three months’ duration, each day prior to
the last day of such Interest Period that occurs at intervals of three months’ duration after the
first day of such Interest Period.

     “Interest Period” means with respect to any Eurodollar Borrowing, the period
commencing on the date of such Borrowing and ending on the numerically corresponding day in the
calendar month that is two weeks, one, two, three or six months thereafter, as the Borrower may
elect, provided, that (i) if any Interest Period would end on a day other than a Business
Day, such Interest Period shall be extended to the next succeeding Business Day unless, in the case
of a Eurodollar Borrowing (with an “Interest Period” of one, two, three or six months) only, such
next succeeding Business Day would fall in the next calendar month, in which case such Interest
Period shall end on the next preceding Business Day and (ii) any Interest Period pertaining to a
Eurodollar Borrowing (with an “Interest Period” of one, two, three or six months) that commences on
the last Business Day of a calendar month (or on a day for which there is no numerically
corresponding day in the last calendar month of such Interest Period) shall end on the last
Business Day of the last calendar month of such Interest Period. For purposes hereof, the date of
a Borrowing initially shall be the date on which such Borrowing is made and, in the case of a
Revolving Credit Borrowing, thereafter shall be the effective date of the most recent conversion or
continuation of such Borrowing.

     “Issuing Bank” means JPMorgan Chase Bank, National Association in its capacity as the
issuer of Letters of Credit hereunder, and its successors in such capacity as provided in
Section 2.5(i). The Issuing Bank may, in its discretion, arrange for one or more Letters
of Credit to be issued by Affiliates of the Issuing Bank, in which case the term “Issuing Bank”
shall include any such Affiliate with respect to Letters of Credit issued by such Affiliate.

11

 

     “LC Disbursement” means a payment made by the Issuing Bank pursuant to a Letter of
Credit.

     “LC Exposure” means, at any time, the sum of (a) the aggregate undrawn amount of all
outstanding Letters of Credit at such time plus (b) the aggregate amount of all LC
Disbursements that have not yet been reimbursed by or on behalf of the Borrower at such time. The
LC Exposure of any Lender at any time shall be its Applicable Percentage of the total LC Exposure
at such time.

     “Lenders” means, collectively, the Revolving Credit Lenders, the Term A Lenders and
the Term B Lenders.

     “Letter of Credit” means any letter of credit issued pursuant to this Agreement and
includes all Existing Letters of Credit.

     “LIBO Rate” means, with respect to any Eurodollar Borrowing for any Interest Period,
the rate appearing on the Reuters Screen LIBOR01 Page1 (or on any successor or substitute page of
such Service, or any successor to or substitute for such Service, providing rate quotations
comparable to those currently provided on such page of such Service, as determined by the
Administrative Agent from time to time for purposes of providing quotations of interest rates
applicable to dollar deposits in the London interbank market) at approximately 11:00 a.m., London
time, two Business Days prior to the commencement of such Interest Period, as the rate for dollar
deposits with a maturity comparable to such Interest Period. In the event that such rate is not
available at such time for any reason, then the “LIBO Rate” with respect to such Eurodollar
Borrowing for such Interest Period shall be the rate at which dollar deposits of $5,000,000 and for
a maturity comparable to such Interest Period are offered by the principal London office of the
Administrative Agent in immediately available funds in the London interbank market at approximately
11:00 a.m., London time, two Business Days prior to the commencement of such Interest Period.

     “Lien” means, with respect to any asset, (a) any mortgage, deed of trust, lien,
pledge, hypothecation, encumbrance, charge or security interest in, on or of such asset, (b) the
interest of a vendor or a lessor under any conditional sale agreement, capital lease or title
retention agreement (or any financing lease having substantially the same economic effect as any of
the foregoing) relating to such asset and (c) in the case of securities, any purchase option, call
or similar right of a third party with respect to such securities.

     “Loan Documents” means this Agreement, each of the Notes, each Guaranty Agreement,
each Collateral Document and each other similar document executed in connection with the
Transactions hereunder.

     “Loan Party” means, collectively, (i) the Borrower and (ii) each Guarantor.

     “Loans” means the loans made by the Lenders to the Borrower pursuant to this Agreement
in the form of a Revolving Loan, a Term A Loan or a Term B Loan.

     “Material Adverse Effect” means a material adverse effect on (a) the business, assets,
property, operations, prospects or condition (financial or otherwise) of the Borrower and the

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Subsidiaries taken as a whole, (b) the ability of the Borrower to perform any of its
obligations under this Agreement or any other Loan Documents, (c) the legality, validity, binding
effect or enforceability against the Borrower of any Loan Document to which it is a party, or (d)
the rights of or benefits available to the Lenders under this Agreement.

     “Material Indebtedness” means Indebtedness (other than the Loans and Letters of
Credit), or obligations in respect of one or more Swap Agreements, of any one or more of the
Borrower and its Subsidiaries in an aggregate principal amount exceeding $250,000. For purposes of
determining Material Indebtedness, the “principal amount” of the obligations of the Borrower or any
Subsidiary in respect of any Swap Agreement at any time shall be the maximum aggregate amount
(giving effect to any netting agreements) that the Borrower or such Subsidiary would be required to
pay if such Swap Agreement were terminated at such time.

     “Maturity Date” means (i) July 15, 2010 with respect to the Revolving Credit Facility
and (ii) September 21, 2012, with respect to the Term A Facility and the Term B Facility.

     “Measurement Period” means, at any date of determination, the period of four
consecutive fiscal quarters of the Borrower ending on such date, or if such date is not a fiscal
quarter end date, the period of four consecutive fiscal quarters most recently ended (in each case
treated as a single accounting period).

     “Moody’s” means Moody’s Investors Service, Inc.

     “Multiemployer Plan” means a multiemployer plan as defined in Section 4001(a)(3) of
ERISA.

     “Multiple Advance Term Lender” means, prior to the Amendment Agreement No. 1 Effective
Date, any Lender that holds any Multiple Advance Term Loans at such time.

     “Multiple Advance Term Loan” means any term loan advanced by the Multiple Advance Term
Lenders hereunder prior to the Amendment Agreement No. 1 Effective Date and to be automatically
renamed the Term B Loan on the Amendment Agreement No.1 Effective Date and commitments relating
thereto shall be terminated. As of the Amendment Agreement No. 1 Effective Date, the outstanding
principal amount of all Multiple Advance Term Loans made hereunder equaled $16,968,750.00.

     “Net Cash Proceeds” means:

     (a) with respect to any Disposition by any Loan Party or any of its Subsidiaries, the excess,
if any, of (i) the sum of cash and cash equivalents received in connection with such transaction
(including any cash or cash equivalents received by way of deferred payment pursuant to, or by
monetization of, a note receivable or otherwise, but only as and when so received) over (ii) the
sum of (A) the principal amount of any Indebtedness that is secured by the applicable asset and
that is required to be repaid in connection with such transaction (other than Indebtedness under
the Loan Documents), (B) the reasonable and customary out-of-pocket expenses incurred by such Loan
Party or such Subsidiary in connection with such transaction and (C) income taxes reasonably
estimated to be actually payable within two years of the date of the relevant transaction as a
result of any gain recognized in connection therewith; provided that, if

13

 

the amount of any estimated taxes pursuant to subclause (C) exceeds the amount of
taxes actually required to be paid in cash in respect of such Disposition, the aggregate amount of
such excess shall constitute Net Cash Proceeds; and

     (b) with respect to the sale or issuance of any Equity Interest by any Loan Party or any of
its Subsidiaries, or the incurrence or issuance of any Indebtedness by any Loan Party or any of its
Subsidiaries, the excess of (i) the sum of the cash and cash equivalents received in connection
with such transaction over (ii) the underwriting discounts and commissions, and other reasonable
and customary out-of-pocket expenses, incurred by such Loan Party or such Subsidiary in connection
therewith.

     “Notes” means, collectively, the Revolving Credit Notes, the Term A Notes and the Term
B Notes.

     “Obligations” means (a) all advances to, and debts, liabilities, obligations,
covenants and duties of, any Loan Party arising under this Agreement or any other Loan Document or
otherwise with respect to any Loan or Letter of Credit, whether direct or indirect (including those
acquired by assumption), absolute or contingent, due or to become due, now existing or hereafter
arising and including interest and fees that accrue after the commencement by or against the any
Loan Party or any Affiliate thereof of any proceeding under any Debtor Relief Laws naming such
Person as the debtor in such proceeding, regardless of whether such interest and fees are allowed
claims in such proceeding and (b) all obligations under any Swap Contract between the Borrower and
any Lender or any Affiliate of any Lender to the extent permitted under Section 6.5.

     “Organization Documents” means, (a) with respect to any corporation, the certificate
or articles of incorporation and the bylaws (or equivalent or comparable constitutive documents
with respect to any non-U.S. jurisdiction); (b) with respect to any limited liability company, the
certificate or articles of formation or organization and operating agreement; and (c) with respect
to any partnership, joint venture, trust or other form of business entity, the partnership, joint
venture or other applicable agreement of formation or organization and any agreement, instrument,
filing or notice with respect thereto filed in connection with its formation or organization with
the applicable Governmental Authority in the jurisdiction of its formation or organization and, if
applicable, any certificate or articles of formation or organization of such entity.

     “Other Taxes” means any and all present or future stamp or documentary taxes or any
other excise or property taxes, charges or similar levies arising from any payment made hereunder
or from the execution, delivery or enforcement of, or otherwise with respect to, this Agreement.

     “Outstanding Amount” means (a) with respect to Term A Loans, Term B Loans and
Revolving Loans on any date, the aggregate outstanding principal amount thereof after giving effect
to any borrowings and prepayments or repayments of Term A Loans, Term B Loans and Revolving Loans,
as the case may be, occurring on such date; and (b) with respect to any LC Exposure on any date,
the amount of such LC Exposure on such date after giving effect to any issuance, amendment,
extension or renewal Letter of Credit occurring on such date and any other

14

 

changes in the aggregate amount of the LC Exposure as of such date, including as a result of
any reimbursements by the Borrower of any outstanding LC Exposure.

     “Participant” has the meaning set forth in Section 9.4.

     “Patent Security Agreement” means the Patent Collateral Assignment and Security
Agreement, dated as of the Amendment Agreement No. 1 Effective Date, entered into by and among the
Administrative Agent, on behalf of itself and the Lenders, and each Loan Party that is signatory
thereto, and any other patent collateral assignment and security agreement in form, scope and
substance satisfactory to the Administrative Agent entered into by any Loan Party and delivered
pursuant to Section 5.9.

     “PBGC” means the Pension Benefit Guaranty Corporation referred to and defined in ERISA
and any successor entity performing similar functions.

     “Perfection Certificate” means each perfection certificate, signed by the Borrower or
a Subsidiary, in form and substance satisfactory to the Administrative Agent.

     “Permitted Encumbrances” means:

     (a) Liens imposed by law for taxes that are not yet due or are being contested in
compliance with Section 5.4;

     (b) carriers’, warehousemen’s, mechanics’, materialmen’s, repairmen’s and other like
Liens imposed by law, arising in the ordinary course of business and securing obligations
that are not overdue by more than 30 days or are being contested in compliance with
Section 5.4;

     (c) pledges and deposits made in the ordinary course of business in compliance with
workers’ compensation, unemployment insurance and other social security laws or regulations;

     (d) deposits to secure the performance of bids, trade contracts, leases, statutory
obligations, surety and appeal bonds, performance bonds and other obligations of a like
nature, in each case in the ordinary course of business;

     (e) judgment liens in respect of judgments that do not constitute an Event of Default
under clause (k) of Section 7.1; and

     (f) easements, zoning restrictions, rights-of-way and similar encumbrances on real
property imposed by law or arising in the ordinary course of business that do not secure any
monetary obligations and do not materially detract from the value of the affected property
or interfere with the ordinary conduct of business of the Borrower or any Subsidiary;

provided that the term “Permitted Encumbrances” shall not include any Lien securing
Indebtedness.

15

 

     “Permitted Investments” means, collectively, the investments of the type identified in
the table below under the caption “Investment Type”, provided that, such investment (i) maintains,
at all times, a minimum Moody’s and S&P rating identified in the table below opposite such
investment type under the caption “Minimum Moody’s and/or S&P Rating”, (ii) matures within the time
period identified in the table below opposite such investment type under the caption “Maximum
Maturity” from the date of acquisition thereof, provided, that the Maximum Maturity of “Auction
Rate Securities” and “Floating Rate Securities” shall be based on the next auction or reset date
identified in such securities, (iii) comprises, as of the date on which a Person commits to acquire
such investment, no more than the percentages identified in the table below opposite such
investment type under the caption “Maximum Percentage of Outstanding Investments” (assuming the
numerator used to determine compliance with such limitations equals the aggregate principal amount
of such investment to be acquired, and the denominator used to determinate compliance equals the
aggregate principal amount of all outstanding investments then held by the Borrower and its
Subsidiaries (including the aggregate principal amount of the investment to be acquired), in each
case, as of the date on which a Person commits to acquire such investment), (iv) with respect to
any single issuer, comprises, as of the date on which a Person commits to acquire such investment,
no more than the percentage of the relevant investment type identified in the table below opposite
such investment under the caption “Maximum Percentage of Outstanding Investment with a Single
Investor” (assuming the numerator used to determine compliance with such limitations equals the
aggregate principal amount of such investment to be acquired, and the denominator used to determine
compliance equals the aggregate principal amount of all outstanding investments then held by the
Borrower and its Subsidiaries and issued or offered by the same issuer as the investment to be
acquired (including the aggregate principal amount of the investment to be acquired), in each case,
as of the date on which a Person commits to acquire such investment), (v) for any investment type
constituting “United States Treasury”, “Agency Obligations” and “Repurchase Obligations”, such
investments shall be limited to direct obligations of, or obligations of, or obligations the
principal of and interest on which are unconditionally guaranteed by, the United States of America
(or any agency thereof to the extent such obligations are backed by the full faith and credit of
the United States of America), and fully collateralized repurchase agreements for such securities
entered into with a Qualifying Institution (as defined below), and (vi) for any investment type
constituting “Certificates of Deposit”, “Time Deposits”, “Banker’s Acceptances” and “Bank Notes”,
such investment shall be issued or offered by a Qualified Institution.

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	 	 	 	 	 	 	 	 	 	 	Maximum
	 	 	 	 	 	 	Maximum	 	Percentage of
	 	 	 	 	 	 	Percentage of	 	Outstanding
	 	 	Minimum Moody’s	 	Maximum	 	Outstanding	 	Investment with a
	Investment Type	 	and/or S&P Rating	 	Maturity	 	Investments	 	Single Issuer
	United States
Treasury, Agency
Obligations and
Repurchase
Obligations
	 	Aaa/AAA	 	2 years	 	 	100	%	 	Not Applicable
	Commercial Paper
	 	A1/P1	 	270 days	 	 	100	%	 	 	20	%
	Certificates of
Deposit, Time
Deposits, Banker’s
Acceptances, Bank Notes
	 	A1/P1	 	1 year	 	 	100	%	 	 	20	%
	Auction Rate
Securities
	 	A/A	 	2 years	 	 	100	%	 	 	20	%
	Corporate Bonds
	 	A/A	 	2 years	 	 	50	%	 	 	10	%
	Corporate Bonds
	 	BBB/BBB	 	2 years	 	 	10	%	 	 	5	%
	Taxable Municipal
Bonds
	 	A/A	 	2 years	 	 	50	%	 	 	20	%
	Floating Rate
Securities
	 	A/A	 	2 years	 	 	50	%	 	 	20	%
	Money Market Funds
	 	Aaa/AAA	 	Not Applicable	 	 	100	%	 	Not Applicable

     As used herein, “Qualified Institution” shall mean, the domestic office of any
commercial bank organized under the laws of the United States of America or any State thereof which
has a combined capital and surplus and undivided profits of not less than $500,000,000.

     “Person” means any natural person, corporation, limited liability company, trust,
joint venture, association, company, partnership, Governmental Authority or other entity.

     “Plan” means any employee pension benefit plan (other than a Multiemployer Plan)
subject to the provisions of Title IV of ERISA or Section 412 of the Code or Section 302 of ERISA,
and in respect of which the Borrower or any ERISA Affiliate is (or, if such plan were terminated,
would under Section 4069 of ERISA be deemed to be) an “employer” as defined in Section 3(5) of
ERISA.

     “Pledge Agreement” means, collectively, the Master Securities Pledge Agreement made by
each Loan Party and substantially in the form of Exhibit G and any other securities pledge
agreement in form, scope and substance satisfactory to the Administrative Agent entered into by any
Loan Party and delivered pursuant to Section 4.1 or Section 5.9.

     “Prime Rate” means the rate of interest per annum publicly announced from time to time
by JPMorgan Chase Bank as its prime rate in effect at its office located at 270 Park Avenue, New
York, New York; each change in the Prime Rate shall be effective from and including the date such
change is publicly announced as being effective.

     “Projections” has the meaning set forth in Section 5.1(g).

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     “Public Lender” has the meaning set forth in Section 5.1.

     “Quarterly Payment Date” means the last day of each fiscal quarter of the Borrower, or
if any such day is not a Business Day, the next succeeding Business Day.

     “Register” has the meaning set forth in Section 9.4.

     “Related Parties” means, with respect to any specified Person, such Person’s
Affiliates and the respective directors, officers, employees, agents and advisors of such Person
and such Person’s Affiliates.

     “Required Lenders” means, as of any date of determination, Lenders holding more than
50% of the sum of the (a) Total Outstandings (with the aggregate amount of each Revolving Credit
Lender’s risk participation and funded participation in LC Exposure being deemed “held” by such
Revolving Credit Lender for purposes of this definition) and (b) aggregate unused Revolving Credit
Commitments.

     “Required Revolving Credit Lenders” means, at any time, Revolving Credit Lenders
having Revolving Credit Exposures and unused Revolving Credit Commitments representing more than
50% of the sum of the Total Revolving Credit Exposures and unused Revolving Credit Commitments at
such time.

     “Responsible Officer” means the chief executive officer, president or a Financial
Officer of the Borrower or any other person authorized by the Board of Directors of the Borrower to
sign Loan Documents on its behalf. Any document delivered hereunder that is signed by a
Responsible Officer of the Borrower shall be conclusively presumed to have been authorized by all
necessary corporate, partnership and/or other action on the part of the Borrower and such
Responsible Officer shall be conclusively presumed to have acted on behalf of the Borrower.

     “Restricted Payment” means any dividend or other distribution (whether in cash,
securities or other property) with respect to any Equity Interests in the Borrower or any
Subsidiary, or any payment (whether in cash, securities or other property), including any sinking
fund or similar deposit, on account of the purchase, redemption, retirement, acquisition,
cancellation or termination of any such Equity Interests in the Borrower or any option, warrant or
other right to acquire any such Equity Interests in the Borrower.

     “Revenue” means, as of the date of determination for any period, the total amount of
revenue, as reported in the financial statements required by Sections 5.1(a) and
(b), received by the Borrower and its Subsidiaries on a consolidated basis. For purpose of
determining “Revenue” hereunder, the Borrower shall use the exchange rates listed on Schedule 1.1
for the applicable period identified therein.

     “Revolving Credit Borrowing” means a borrowing consisting of simultaneous Revolving
Loans of the same Type and, in the case of Eurodollar Rate Loans, having the same Interest Period
made by each of the Revolving Credit Lenders pursuant to Section 2.1(a).

     “Revolving Credit Commitment” means, with respect to each Revolving Credit Lender, the
commitment of such Revolving Credit Lender to make Revolving Loans and to acquire

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participations in
Letters of Credit hereunder, expressed as an amount representing the maximum aggregate amount of
such Revolving Credit Lender’s Revolving Credit Exposure hereunder, as
such commitment may be (a) reduced from time to time pursuant to Section 2.8 and (b)
reduced or increased from time to time pursuant to assignments by or to such Lender pursuant to
Section 9.4. The initial amount of each Revolving Credit Lender’s Commitment is set forth
on Schedule 2.1, or in the Assignment and Assumption pursuant to which such Revolving
Credit Lender shall have assumed its Revolving Credit Commitment, as applicable.

     “Revolving Credit Exposure” means, with respect to any Revolving Credit Lender at any
time, the sum of the outstanding principal amount of such Revolving Credit Lender’s Revolving Loans
and its LC Exposure at such time.

     “Revolving Credit Facility” means, at any time, the aggregate amount of the Revolving
Credit Lenders’ Revolving Credit Commitments at such time.

     “Revolving Credit Lenders” means the Persons listed on Schedule 2.1 and any
other Person that shall have become a revolving credit lender hereto pursuant to an Assignment and
Assumption, other than any such Person that ceases to be a party hereto pursuant to an Assignment
and Assumption.

     “Revolving Credit Note” means a promissory note made by the Borrower in favor of a
Revolving Credit Lender evidencing Revolving Loans made by such Revolving Credit Lender,
substantially in the form of Exhibit C-1.

     “Revolving Loan” means a Loan made pursuant to Section 2.1(a).

     “S&P” means Standard & Poor’s.

     “Secured Party” means, collectively, the Administrative Agent, the Lenders, the
Issuing Bank, and any Affiliate of any Lender that is party to a Swap Contract referred to in
Section 6.5.

     “Securities” shall have the meaning ascribed to such term in the Pledge Agreement.

     “Securities Collateral” shall have the meaning ascribed to such term in the Pledge
Agreement.

     “Security Agreement” means, collectively, the Master Security Agreement, dated as of
the Amendment Agreement No. 1 Effective Date, entered into by and among the Administrative Agent,
on behalf of itself and the Lenders, the Borrower and each Domestic Subsidiary, and substantially
in the form of Exhibit H, and any other security agreement in form, scope and substance
satisfactory to the Administrative Agent entered into by any Loan Party and delivered pursuant to
Section 5.9.

     “Statutory Reserve Rate” means a fraction (expressed as a decimal), the numerator of
which is the number one and the denominator of which is the number one minus the aggregate of the
maximum reserve percentages (including any marginal, special, emergency or supplemental reserves)
expressed as a decimal established by the Board to which the Administrative Agent is subject, with
respect to the Adjusted LIBO Rate, for eurocurrency funding (currently referred to

19

 

as “Eurocurrency
Liabilities” in Regulation D of the Board). Such reserve percentages shall include those imposed
pursuant to such Regulation D. Eurodollar Loans shall be deemed to
constitute eurocurrency funding and to be subject to such reserve requirements without benefit
of or credit for proration, exemptions or offsets that may be available from time to time to any
Lender under such Regulation D or any comparable regulation. The Statutory Reserve Rate shall be
adjusted automatically on and as of the effective date of any change in any reserve percentage.

     “subsidiary” means, with respect to any Person (the “parent”) at any date, any
corporation, limited liability company, partnership, association or other entity the accounts of
which would be consolidated with those of the parent in the parent’s consolidated financial
statements if such financial statements were prepared in accordance with GAAP as of such date, as
well as any other corporation, limited liability company, partnership, association or other entity
(a) of which securities or other ownership interests representing more than 50% of the equity or
more than 50% of the ordinary voting power or, in the case of a partnership, more than 50% of the
general partnership interests are, as of such date, owned, controlled or held, or (b) that is, as
of such date, otherwise Controlled, by the parent or one or more subsidiaries of the parent or by
the parent and one or more subsidiaries of the parent.

     “Subsidiary” means any subsidiary of the Borrower.

     “Swap Agreement” or “Swap Contract” means any agreement with respect to any
swap, forward, future or derivative transaction or option or similar agreement involving, or
settled by reference to, one or more rates, currencies, commodities, equity or debt instruments or
securities, or economic, financial or pricing indices or measures of economic, financial or pricing
risk or value or any similar transaction or any combination of these transactions; provided
that no phantom stock or similar plan providing for payments only on account of services provided
by current or former directors, officers, employees or consultants of the Borrower or the
Subsidiaries shall be a Swap Agreement or Swap Contract.

     “Taxes” means any and all present or future taxes, levies, imposts, duties,
deductions, charges or withholdings imposed by any Governmental Authority.

     “Term A Borrowing” means a borrowing consisting of simultaneous Term A Loans of the
same Type and, in the case of Eurodollar Rate Loans, having the same Interest Period made by each
of the Term A Lenders pursuant to Section 2.1(b).

     “Term A Commitment” means, as to each Term A Lender, its obligation to make Term A
Loans to the Borrower pursuant to Section 2.1(b) in an aggregate principal amount at any
one time outstanding not to exceed the amount set forth opposite such Term A Lender’s name on
Schedule 2.1 under the caption “Term A Commitment” or opposite such caption in the
Assignment and Assumption pursuant to which such Term A Lender becomes a party hereto, as
applicable, as such amount may be adjusted from time to time in accordance with this Agreement.

20

 

     “Term A Facility” means, at any time, (a) prior to the Effective Date, the aggregate
amount of the Term A Commitments at such time and (b) thereafter, the aggregate principal amount of
the Term A Loans of all Term A Lenders outstanding at such time.

     “Term A Lender” means (a) at any time on or prior to the Effective Date, any Lender
that has a Term A Commitment at such time and (b) thereafter, any Lender that holds Term A Loans at
such time.

     “Term A Loan” means an advance made by any Term A Lender under the Term A Facility.

     “Term A Note” means a promissory note made by the Borrower in favor of a Term A Lender
evidencing Term A Loans made by such Term A Lender, substantially in the form of Exhibit
C-2.

     “Term B Borrowing” means the conversion of Multiple Advance Term Loans into Term B
Loans on the Amendment Agreement No. 1 Effective Date pursuant to Section 2.1(c).

     “Term B Commitment” means, as to each Term B Lender, its obligation to make Term B
Loans to the Borrower pursuant to Section 2.1(c) in an aggregate principal amount at any
one time outstanding not to exceed the amount set forth opposite such Term B Lender’s name on
Schedule 2.1 under the caption “Term B Commitment” or opposite such caption in the
Assignment and Assumption pursuant to which such Term B Lender becomes a party hereto, as
applicable, as such amount may be adjusted from time to time in accordance with this Agreement.

     “Term B Facility” means, at any time on and after the Amendment Agreement No. 1
Effective Date, the aggregate principal amount of the Term B Loans of all Term B Lenders
outstanding at such time.

     “Term B Lender” means, at any time on and after the Amendment Agreement No. 1
Effective Date, any Lender that holds Term B Loans at such time.

     “Term B Loan” means any loan that was automatically renamed from a Multiple Advance
Term Loan to a term B loan on the Amendment Agreement No. 1 Effective Date pursuant to Section
2.1(c) and which is held by any Lender under the Term B Facility.

     “Term B Note” means a promissory note made by the Borrower in favor of a Term B Lender
evidencing Term B Loans made by such Term B Lender, substantially in the form of Exhibit
C-3.

     “Total Outstandings” means the aggregate Outstanding Amount of all Loans and all LC
Exposure.

     “Trademark Security Agreement” means the Trademark Collateral Security and Pledge
Agreement, dated as of the Amendment Agreement No. 1 Effective Date, entered into by and among the
Administrative Agent, on behalf of itself and the Lenders, and each Loan Party that is signatory
thereto, and any other trademark collateral security and pledge agreement in form,

21

 

scope and
substance satisfactory to the Administrative Agent entered into by any Loan Party and delivered
pursuant to Section 5.9.

     “Transactions” means the execution, delivery and performance by the Borrower of this
Agreement and the other Loan Documents, the borrowing of Loans, the use of the proceeds thereof and
the issuance of Letters of Credit hereunder.

     “Type”, when used in reference to any Loan or Borrowing, refers to whether the rate of
interest on such Loan, or on the Loans comprising such Borrowing, is determined by reference to the
Adjusted LIBO Rate or the Alternate Base Rate.

     “UCC” shall mean the Uniform Commercial Code as in effect in the State of New York,
provided that, if perfection or the effect of perfection or non-perfection or the priority
of any security interest in any Securities Collateral is governed by the Uniform Commercial Code as
in effect in a jurisdiction other than the State of New York, “UCC” means the Uniform
Commercial Code as in effect from time to time in such other jurisdiction for purposes of the
provisions hereof relating to such perfection, effect of perfection or non-perfection or priority.

     “Withdrawal Liability” means liability to a Multiemployer Plan as a result of a
complete or partial withdrawal from such Multiemployer Plan, as such terms are defined in Part I of
Subtitle E of Title IV of ERISA.

     SECTION 1.2. Classification of Loans and Borrowings. For purposes of this
Agreement, Loans may be classified and referred to by Class (e.g., a “Revolving
Loan”) or by Type (e.g., a “Eurodollar Loan”) or by Class and Type
(e.g., a “Eurodollar Revolving Loan”). Borrowings also may be classified and
referred to by Class (e.g., a “Revolving Borrowing”) or by Type
(e.g., a “Eurodollar Borrowing”) or by Class and Type (e.g., a
“Eurodollar Revolving Borrowing”).

     SECTION 1.3. Terms Generally. The definitions of terms herein shall apply equally
to the singular and plural forms of the terms defined. Whenever the context may require, any
pronoun shall include the corresponding masculine, feminine and neuter forms. The words
“include”, “includes” and “including” shall be deemed to be followed by the phrase “without
limitation”. The word “will” shall be construed to have the same meaning and effect as the word
“shall”. Unless the context requires otherwise (a) any definition of or reference to any
agreement, instrument or other document herein shall be construed as referring to such agreement,
instrument or other document as from time to time amended, supplemented or otherwise modified
(subject to any restrictions on such amendments, supplements or modifications set forth herein),
(b) any reference herein to any Person shall be construed to include such Person’s successors and
assigns, (c) the words “herein”, “hereof” and “hereunder”, and words of similar import, shall be
construed to refer to this Agreement in its entirety and not to any particular provision hereof,
(d) all references herein to Articles, Sections, Exhibits and Schedules shall be construed to
refer to Articles and Sections of, and Exhibits and Schedules to, this Agreement and (e) the
words “asset” and “property” shall be construed to have the same meaning and effect and to refer
to any and all tangible and intangible assets and properties, including cash, securities,
accounts and contract rights.

22

 

     SECTION 1.4. Accounting Terms; GAAP. Except as otherwise expressly provided herein,
all terms of an accounting or financial nature shall be construed in accordance with GAAP, as in
effect from time to time; provided that, if the Borrower notifies the
Administrative Agent that the Borrower requests an amendment to any provision hereof to
eliminate the effect of any change occurring after the date hereof in GAAP or in the application
thereof on the operation of such provision (or if the Administrative Agent notifies the Borrower
that the Required Lenders request an amendment to any provision hereof for such purpose),
regardless of whether any such notice is given before or after such change in GAAP or in the
application thereof, then such provision shall be interpreted on the basis of GAAP as in effect
and applied immediately before such change shall have become effective until such notice shall
have been withdrawn or such provision amended in accordance herewith.

ARTICLE II.

THE CREDITS

     SECTION 2.1. Loans.

     (a) Revolving Loans: Subject to the terms and conditions set forth herein,
each Revolving Credit Lender agrees to make Revolving Loans to the Borrower from time to
time during the Availability Period in an aggregate principal amount that will not result in
(i) such Revolving Credit Lender’s Revolving Credit Exposure exceeding such Revolving Credit
Lender’s Revolving Credit Commitment or (ii) the sum of the total Revolving Credit Exposures
exceeding the total Revolving Credit Commitments. Within the foregoing limits and subject
to the terms and conditions set forth herein, the Borrower may borrow, prepay and reborrow
Revolving Loans.

     (b) Term A Loan. Subject to the terms and conditions set forth herein, each
Term A Lender severally agrees to make a single term loan to the Borrower on the Effective
Date in an amount not to exceed such Term A Lender’s Term A Commitment. The Borrowing shall
consist of Term A Loans made simultaneously by the Term A Lenders in accordance with their
respective Term A Commitments. Amounts borrowed under this Section 2.1(b) and
repaid or prepaid may not be reborrowed.

     (c) Term B Loan. On the Amendment Agreement No. 1 Effective Date, the
outstanding principal amount of the Multiple Advance Term Loans shall be automatically
renamed the Term B Loan. All commitments for the Multiple Advance Term Loans shall
terminate concurrently therewith. Such renaming will not require any action on the part of
the Borrower, the Administrative Agent or the Lenders. The Term B Loan once repaid or
prepaid may not be reborrowed.

     SECTION 2.2. Loans and Borrowings. (a) Each Loan shall be made as part of a
Borrowing consisting of Revolving Loans, Term A Loans or Term B Loans, as applicable, made by the
Lenders ratably in accordance with their respective Commitments. The failure of any Lender to
make any Loan required to be made by it shall not relieve any other Lender of its obligations
hereunder; provided that the Commitments of the Lenders are several and no Lender shall
be responsible for any other Lender’s failure to make Loans as required.

23

 

     (a) Subject to Section 2.13, each Borrowing shall be comprised entirely of ABR
Loans or Eurodollar Loans as the Borrower may request in accordance herewith.
Each Lender at its option may make any Eurodollar Loan by causing any domestic or
foreign branch or Affiliate of such Lender to make such Loan; provided that any
exercise of such option shall not affect the obligation of the Borrower to repay such Loan
in accordance with the terms of this Agreement.

     (b) At the commencement of each Interest Period for any Eurodollar Borrowing, such
Borrowing shall be in an aggregate amount that is an integral multiple of $100,000 and not
less than $200,000. At the time that each ABR Borrowing is made, such Borrowing shall be in
an aggregate amount that is an integral multiple of $100,000 and not less than $200,000;
provided that an ABR Borrowing may be in an aggregate amount that is equal to the
entire unused balance of the total applicable Commitments or that is required to finance the
reimbursement of an LC Disbursement as contemplated by Section 2.5(e). Borrowings
of more than one Type and Class may be outstanding at the same time; provided that
there shall not at any time be more than a total of 8 Eurodollar Borrowings outstanding.

     (c) Notwithstanding any other provision of this Agreement, the Borrower shall not be
entitled to request, or to elect to convert or continue, any Borrowing if the Interest
Period requested with respect thereto would end after the Maturity Date.

     SECTION 2.3. Requests for Borrowings. To request a Borrowing, the Borrower shall
notify the Administrative Agent of such request by telephone (a) in the case of a Eurodollar
Borrowing, not later than 11:00 a.m., New York City time, three Business Days before the date of
the proposed Borrowing or (b) in the case of an ABR Borrowing, not later than 11:00 a.m., New
York City time, one Business Day before the date of the proposed Borrowing; provided that
any such notice of an ABR Revolving Borrowing to finance the reimbursement of an LC Disbursement
as contemplated by Section 2.5(e) may be given not later than 10:00 a.m., New York City
time, on the date of the proposed Borrowing. Each such telephonic Borrowing Request shall be
irrevocable and shall be confirmed promptly by hand delivery or telecopy to the Administrative
Agent of a written Borrowing Request and in the form of Exhibit D or in a form approved
by the Administrative Agent and, in each case signed by a Responsible Officer of the Borrower.
Each such telephonic and written Borrowing Request shall specify the following information in
compliance with Section 2.2:

     (i) such Borrowing is comprised of Revolving Loans;

     (ii) the aggregate amount of the requested Borrowing;

     (iii) the date of such Borrowing, which shall be a Business Day;

     (iv) whether such Borrowing is to be an ABR Borrowing or a Eurodollar
Borrowing;

     (v) in the case of a Eurodollar Borrowing, the initial Interest Period to be
applicable thereto, which shall be a period contemplated by the definition of the
term “Interest Period”; and

24

 

     (vi) the location and number of the Borrower’s account to which funds are to be
disbursed, which shall comply with the requirements of Section 2.6.

If no election as to the Type of Borrowing is specified, then the requested Borrowing shall be an
ABR Borrowing. If no Interest Period is specified with respect to any requested Eurodollar
Borrowing, then the Borrower shall be deemed to have selected an Interest Period of one month’s
duration. Promptly following receipt of a Borrowing Request in accordance with this Section, the
Administrative Agent shall advise each Lender of the details thereof and of the amount of such
Lender’s Loan to be made as part of the requested Borrowing.

     SECTION 2.4. Intentionally Omitted.

     SECTION 2.5. Letters of Credit. (a) General. Subject to the terms and
conditions set forth herein, the Borrower may request the issuance of Letters of Credit for its
own account, in a form reasonably acceptable to the Administrative Agent and the Issuing Bank, at
any time and from time to time during the Availability Period. In the event of any inconsistency
between the terms and conditions of this Agreement and the terms and conditions of any form of
letter of credit application or other agreement submitted by the Borrower to, or entered into by
the Borrower with, the Issuing Bank relating to any Letter of Credit, the terms and conditions of
this Agreement shall control. All Existing Letters of Credit shall be deemed to have been issued
pursuant hereto, and from and after the Closing Date shall be subject to and governed by the
terms and conditions hereof.

     (b) Notice of Issuance, Amendment, Renewal, Extension; Certain Conditions. To
request the issuance of a Letter of Credit (or the amendment, renewal or extension of an
outstanding Letter of Credit), the Borrower shall hand deliver or telecopy (or transmit by
electronic communication, if arrangements for doing so have been approved by the Issuing
Bank) to the Issuing Bank and the Administrative Agent (reasonably in advance of the
requested date of issuance, amendment, renewal or extension) a notice signed by a
Responsible Officer of the Borrower requesting the issuance of a Letter of Credit, or
identifying the Letter of Credit to be amended, renewed or extended, and specifying the date
of issuance, amendment, renewal or extension (which shall be a Business Day), the date on
which such Letter of Credit is to expire (which shall comply with paragraph (c) of
this Section), the amount of such Letter of Credit, the name and address of the beneficiary
thereof and such other information as shall be necessary to prepare, amend, renew or extend
such Letter of Credit. If requested by the Issuing Bank, the Borrower also shall submit a
letter of credit application on the Issuing Bank’s standard form in connection with any
request for a Letter of Credit. A Letter of Credit shall be issued, amended, renewed or
extended only if (and upon issuance, amendment, renewal or extension of each Letter of
Credit the Borrower shall be deemed to represent and warrant that), after giving effect to
such issuance, amendment, renewal or extension (i) the LC Exposure shall not exceed
$5,000,000 and (ii) the sum of the total Revolving Credit Exposures shall not exceed the
total Revolving Credit Commitments.

     (c) Expiration Date. Each Letter of Credit shall expire at or prior to the
close of business on the earlier of (i) the date one year after the date of the issuance of
such Letter of Credit (or, in the case of any renewal or extension thereof, one year after
such

25

 

renewal or extension) and (ii) the date that is five Business Days prior to the
Maturity Date.

     (d) Participations. By the issuance of a Letter of Credit (or an amendment to
a Letter of Credit increasing the amount thereof) and without any further action on the part
of the Issuing Bank or the Revolving Credit Lenders, the Issuing Bank hereby grants to each
Revolving Credit Lender, and each Revolving Credit Lender hereby acquires from the Issuing
Bank, a participation in such Letter of Credit equal to such Revolving Credit Lender’s
Applicable Percentage of the aggregate amount available to be drawn under such Letter of
Credit. In consideration and in furtherance of the foregoing, each Revolving Credit Lender
hereby absolutely and unconditionally agrees to pay to the Administrative Agent, for the
account of the Issuing Bank, such Revolving Credit Lender’s Applicable Percentage of each LC
Disbursement made by the Issuing Bank and not reimbursed by the Borrower on the date due as
provided in paragraph (e) of this Section, or of any reimbursement payment required
to be refunded to the Borrower for any reason. Each Revolving Credit Lender acknowledges
and agrees that its obligation to acquire participations pursuant to this paragraph in
respect of Letters of Credit is absolute and unconditional and shall not be affected by any
circumstance whatsoever, including any amendment, renewal or extension of any Letter of
Credit or the occurrence and continuance of a Default or reduction or termination of the
Commitments, and that each such payment shall be made without any offset, abatement,
withholding or reduction whatsoever.

     (e) Reimbursement. If the Issuing Bank shall make any LC Disbursement in
respect of a Letter of Credit, the Borrower shall reimburse such LC Disbursement by paying
to the Administrative Agent an amount equal to such LC Disbursement not later than 12:00
noon, New York City time, on the date that such LC Disbursement is made, if the Borrower
shall have received notice of such LC Disbursement prior to 10:00 a.m., New York City time,
on such date, or, if such notice has not been received by the Borrower prior to such time on
such date, then not later than 12:00 noon, New York City time, on (i) the Business Day that
the Borrower receives such notice, if such notice is received prior to 10:00 a.m., New York
City time, on the day of receipt, or (ii) the Business Day immediately following the day
that the Borrower receives such notice, if such notice is not received prior to such time on
the day of receipt; provided that ,if such LC Disbursement is not less than $50,000,
the Borrower may, subject to the conditions to borrowing set forth herein, request in
accordance with Section 2.3 that such payment be financed with an ABR Revolving
Borrowing in an equivalent amount and, to the extent so financed, the Borrower’s obligation
to make such payment shall be discharged and replaced by the resulting ABR Revolving
Borrowing. If the Borrower fails to make such payment when due, the Administrative Agent
shall notify each Revolving Credit Lender of the applicable LC Disbursement, the payment
then due from the Borrower in respect thereof and such Revolving Credit Lender’s Applicable
Percentage thereof. Promptly following receipt of such notice, each Revolving Credit Lender
shall pay to the Administrative Agent its Applicable Percentage of the payment then due from
the Borrower, in the same manner as provided in Section 2.6 with respect to
Revolving Loans made by such Revolving Credit Lender (and Section 2.6 shall apply,
mutatis mutandis, to the payment obligations of the Revolving Credit
Lenders), and the

26

 

Administrative Agent shall promptly pay to the Issuing Bank the amounts so received by
it from the Revolving Credit Lenders. Promptly following receipt by the Administrative
Agent of any payment from the Borrower pursuant to this paragraph, the Administrative Agent
shall distribute such payment to the Issuing Bank or, to the extent that Revolving Credit
Lenders have made payments pursuant to this paragraph to reimburse the Issuing Bank, then to
such Revolving Credit Lenders and the Issuing Bank as their interests may appear. Any
payment made by a Revolving Credit Lender pursuant to this paragraph to reimburse the
Issuing Bank for any LC Disbursement (other than the funding of ABR Revolving Loans as
contemplated above) shall not constitute a Loan and shall not relieve the Borrower of its
obligation to reimburse such LC Disbursement.

     (f) Obligations Absolute. The Borrower’s obligation to reimburse LC
Disbursements as provided in paragraph (e) of this Section shall be absolute,
unconditional and irrevocable, and shall be performed strictly in accordance with the terms
of this Agreement under any and all circumstances whatsoever and irrespective of (i) any
lack of validity or enforceability of any Letter of Credit or this Agreement, or any term or
provision therein, (ii) any draft or other document presented under a Letter of Credit
proving to be forged, fraudulent or invalid in any respect or any statement therein being
untrue or inaccurate in any respect, (iii) payment by the Issuing Bank under a Letter of
Credit against presentation of a draft or other document that does not comply with the terms
of such Letter of Credit, or (iv) any other event or circumstance whatsoever, whether or not
similar to any of the foregoing, that might, but for the provisions of this Section,
constitute a legal or equitable discharge of, or provide a right of setoff against, the
Borrower’s obligations hereunder. Neither the Administrative Agent, the Lenders nor the
Issuing Bank, nor any of their Related Parties, shall have any liability or responsibility
by reason of or in connection with the issuance or transfer of any Letter of Credit or any
payment or failure to make any payment thereunder (irrespective of any of the circumstances
referred to in the preceding sentence), or any error, omission, interruption, loss or delay
in transmission or delivery of any draft, notice or other communication under or relating to
any Letter of Credit (including any document required to make a drawing thereunder), any
error in interpretation of technical terms or any consequence arising from causes beyond the
control of the Issuing Bank; provided that the foregoing shall not be construed to
excuse the Issuing Bank from liability to the Borrower to the extent of any direct damages
(as opposed to consequential damages, claims in respect of which are hereby waived by the
Borrower to the extent permitted by applicable law) suffered by the Borrower that are caused
by the Issuing Bank’s failure to exercise care when determining whether drafts and other
documents presented under a Letter of Credit comply with the terms thereof. The parties
hereto expressly agree that, in the absence of gross negligence or wilful misconduct on the
part of the Issuing Bank (as finally determined by a court of competent jurisdiction), the
Issuing Bank shall be deemed to have exercised care in each such determination. In
furtherance of the foregoing and without limiting the generality thereof, the parties agree
that, with respect to documents presented which appear on their face to be in substantial
compliance with the terms of a Letter of Credit, the Issuing Bank may, in its sole
discretion, either accept and make payment upon such documents without responsibility for
further investigation, regardless of any notice or information to the contrary, or refuse to
accept and make

27

 

payment upon such documents if such documents are not in strict compliance with the
terms of such Letter of Credit.

     (g) Disbursement Procedures. The Issuing Bank shall, promptly following its
receipt thereof, examine all documents purporting to represent a demand for payment under a
Letter of Credit. The Issuing Bank shall promptly notify the Administrative Agent and the
Borrower by telephone (confirmed by telecopy) of such demand for payment and whether the
Issuing Bank has made or will make an LC Disbursement thereunder; provided that any
failure to give or delay in giving such notice shall not relieve the Borrower of its
obligation to reimburse the Issuing Bank and the Lenders with respect to any such LC
Disbursement.

     (h) Interim Interest. If the Issuing Bank shall make any LC Disbursement,
then, unless the Borrower shall reimburse such LC Disbursement in full on the date such LC
Disbursement is made, the unpaid amount thereof shall bear interest, for each day from and
including the date such LC Disbursement is made to but excluding the date that the Borrower
reimburses such LC Disbursement, at the rate per annum then applicable to ABR Revolving
Loans; provided that, if the Borrower fails to reimburse such LC Disbursement when
due pursuant to paragraph (e) of this Section, then Section 2.12(d) shall
apply. Interest accrued pursuant to this paragraph shall be for the account of the Issuing
Bank, except that interest accrued on and after the date of payment by any Revolving Credit
Lender pursuant to paragraph (e) of this Section to reimburse the Issuing Bank shall
be for the account of such Lender to the extent of such payment.

     (i) Replacement of the Issuing Bank. The Issuing Bank may be replaced at any
time by written agreement among the Borrower, the Administrative Agent, the replaced Issuing
Bank and the successor Issuing Bank. The Administrative Agent shall notify the Lenders of
any such replacement of the Issuing Bank. At the time any such replacement shall become
effective, the Borrower shall pay all unpaid fees accrued for the account of the replaced
Issuing Bank pursuant to Section 2.11(b). From and after the effective date of any
such replacement, (i) the successor Issuing Bank shall have all the rights and obligations
of the Issuing Bank under this Agreement with respect to Letters of Credit to be issued
thereafter and (ii) references herein to the term “Issuing Bank” shall be deemed to refer to
such successor or to any previous Issuing Bank, or to such successor and all previous
Issuing Banks, as the context shall require. After the replacement of an Issuing Bank
hereunder, the replaced Issuing Bank shall remain a party hereto and shall continue to have
all the rights and obligations of an Issuing Bank under this Agreement with respect to
Letters of Credit issued by it prior to such replacement, but shall not be required to issue
additional Letters of Credit.

     (j) Cash Collateralization. If any Event of Default shall occur and be
continuing, on the Business Day that the Borrower receives notice from the Administrative
Agent or the Required Revolving Credit Lenders (or, if the maturity of the Revolving Loans
has been accelerated, Revolving Credit Lenders with LC Exposure representing greater than
50% of the total LC Exposure) demanding the deposit of cash collateral pursuant to this
paragraph, the Borrower shall deposit in an account with the Administrative Agent, in the
name of the Administrative Agent and for the benefit of the

28

 

Revolving Credit Lenders, an amount in cash equal to the LC Exposure as of such date
plus any accrued and unpaid interest thereon; provided that the obligation to
deposit such cash collateral shall become effective immediately, and such deposit shall
become immediately due and payable, without demand or other notice of any kind, upon the
occurrence of any Event of Default with respect to the Borrower described in clause
(h) or clause (i) of Section 7.1. Such deposit shall be held by the
Administrative Agent as collateral for the payment and performance of the obligations of the
Borrower under this Agreement. The Administrative Agent shall have exclusive dominion and
control, including the exclusive right of withdrawal, over such account. Other than any
interest earned on the investment of such deposits, which investments shall be made at the
option and sole discretion of the Administrative Agent and at the Borrower’s risk and
expense, such deposits shall not bear interest. Interest or profits, if any, on such
investments shall accumulate in such account. Moneys in such account shall be applied by
the Administrative Agent to reimburse the Issuing Bank for LC Disbursements for which it has
not been reimbursed and, to the extent not so applied, shall be held for the satisfaction of
the reimbursement obligations of the Borrower for the LC Exposure at such time or, if the
maturity of the Revolving Loans has been accelerated (but subject to the consent of
Revolving Credit Lenders with LC Exposure representing greater than 50% of the total LC
Exposure), be applied to satisfy other obligations of the Borrower under this Agreement. If
the Borrower is required to provide an amount of cash collateral hereunder as a result of
the occurrence of an Event of Default, such amount (to the extent not applied as aforesaid)
shall be returned to the Borrower within three Business Days after all Events of Default
have been cured or waived.

     SECTION 2.6. Funding of Borrowings. (a) Each Lender shall make each Loan to be made
by it hereunder on the proposed date thereof by wire transfer of immediately available funds by
12:00 noon, New York City time, to the account of the Administrative Agent most recently
designated by it for such purpose by notice to the Lenders. The Administrative Agent will make
such Loans available to the Borrower by promptly crediting the amounts so received, in like
funds, to an account of the Borrower maintained with the Administrative Agent in New York City
and designated by the Borrower in the applicable Borrowing Request; provided that ABR
Revolving Loans made to finance the reimbursement of an LC Disbursement as provided in
Section 2.5(e) shall be remitted by the Administrative Agent to the Issuing Bank.

     (b) Unless the Administrative Agent shall have received notice from a Lender prior to
the proposed date of any Borrowing that such Lender will not make available to the
Administrative Agent such Lender’s share of such Borrowing, the Administrative Agent may
assume that such Lender has made such share available on such date in accordance with
paragraph (a) of this Section and may, in reliance upon such assumption, make
available to the Borrower a corresponding amount. In such event, if a Lender has not in
fact made its share of the applicable Borrowing available to the Administrative Agent, then
the applicable Lender and the Borrower severally agree to pay to the Administrative Agent
forthwith on demand such corresponding amount with interest thereon, for each day from and
including the date such amount is made available to the Borrower to but excluding the date
of payment to the Administrative Agent, at (i) in the case of such Lender, the greater of
the Federal Funds Effective Rate and a rate

29

 

determined by the Administrative Agent in accordance with banking industry rules on
interbank compensation or (ii) in the case of the Borrower, the interest rate applicable to
ABR Loans. If such Lender pays such amount to the Administrative Agent, then such amount
shall constitute such Lender’s Loan included in such Borrowing.

     SECTION 2.7. Interest Elections. (a) Each Borrowing initially shall be of the Type
specified in the applicable Borrowing Request and, in the case of a Eurodollar Borrowing, shall
have an initial Interest Period as specified in such Borrowing Request. Thereafter, the Borrower
may elect to convert such Borrowing to a different Type or to continue such Borrowing and, in the
case of a Eurodollar Borrowing, may elect Interest Periods therefor, all as provided in this
Section. The Borrower may elect different options with respect to different portions of the
affected Borrowing, in which case each such portion shall be allocated ratably among the Lenders
holding the Loans comprising such Borrowing, and the Loans comprising each such portion shall be
considered a separate Borrowing.

     (b) To make an election pursuant to this Section, the Borrower shall notify the
Administrative Agent of such election by telephone by the time that a Borrowing Request
would be required under Section 2.3 if the Borrower were requesting a Borrowing of
the Type resulting from such election to be made on the effective date of such election.
Each such telephonic Interest Election Request shall be irrevocable and shall be confirmed
promptly by hand delivery or telecopy to the Administrative Agent of a written Interest
Election Request in a form approved by the Administrative Agent and signed by a Responsible
Officer of the Borrower.

     (c) Each telephonic and written Interest Election Request shall specify the following
information in compliance with Section 2.2:

     (i) the Borrowing to which such Interest Election Request applies and, if
different options are being elected with respect to different portions thereof, the
portions thereof to be allocated to each resulting Borrowing (in which case the
information to be specified pursuant to clauses (iii) and (iv) below
shall be specified for each resulting Borrowing);

     (ii) the effective date of the election made pursuant to such Interest Election
Request, which shall be a Business Day;

     (iii) whether the resulting Borrowing is to be an ABR Borrowing or a Eurodollar
Borrowing; and

     (iv) if the resulting Borrowing is a Eurodollar Borrowing, the Interest Period
to be applicable thereto after giving effect to such election, which shall be a
period contemplated by the definition of the term “Interest Period”.

If any such Interest Election Request requests a Eurodollar Borrowing but does not specify an
Interest Period, then the Borrower shall be deemed to have selected an Interest Period of one
month’s duration.

30

 

     (d) Promptly following receipt of an Interest Election Request, the Administrative
Agent shall advise each Lender of the details thereof and of such Lender’s portion of each
resulting Borrowing.

     (e) If the Borrower fails to deliver a timely Interest Election Request with respect to
a Eurodollar Borrowing prior to the end of the Interest Period applicable thereto, then,
unless such Borrowing is repaid as provided herein, at the end of such Interest Period such
Borrowing shall be converted to an ABR Borrowing. Notwithstanding any contrary provision
hereof, if an Event of Default has occurred and is continuing and the Administrative Agent,
at the request of the Required Lenders, so notifies the Borrower, then, so long as an Event
of Default is continuing (i) no outstanding Borrowing may be converted to or continued as a
Eurodollar Borrowing and (ii) unless repaid, each Eurodollar Borrowing shall be converted to
an ABR Borrowing at the end of the Interest Period applicable thereto.

     SECTION 2.8. Termination and Reduction of Commitments. (a) Unless previously
terminated, the Commitments shall terminate on the Maturity Date.

     (b) The Borrower may at any time terminate, or from time to time reduce, the Revolving
Credit Commitments; provided that (i) each reduction of the Revolving Credit
Commitments shall be in an amount that is an integral multiple of $1,000,000 and not less
than $1,000,000 and (ii) the Borrower shall not terminate or reduce the Revolving Credit
Commitments if, after giving effect to any concurrent prepayment of the Revolving Loans in
accordance with Section 2.10, the sum of the Revolving Credit Exposures would exceed
the total Revolving Credit Commitments.

     (c) The Borrower shall notify the Administrative Agent of any election to terminate or
reduce the Revolving Credit Commitments under paragraph (b) of this Section at least
three Business Days prior to the effective date of such termination or reduction, specifying
such election and the effective date thereof. Promptly following receipt of any notice, the
Administrative Agent shall advise the Lenders of the contents thereof. Each notice
delivered by the Borrower pursuant to this Section shall be irrevocable and signed by a
Responsible Officer of the Borrower; provided that a notice of termination of all
Revolving Credit Commitments delivered by the Borrower may state that such notice is
conditioned upon the effectiveness of other credit facilities, in which case such notice may
be revoked by the Borrower (by notice to the Administrative Agent on or prior to the
specified effective date) if such condition is not satisfied. Any termination or reduction
of the Revolving Credit Commitments shall be permanent. Each reduction of the Revolving
Credit Commitments shall be made ratably among the applicable Lenders in accordance with
their respective Revolving Credit Commitments.

     SECTION 2.9. Evidence of Debt.

     (a) Each Lender shall maintain in accordance with its usual practice an account or
accounts evidencing the indebtedness of the Borrower to such Lender resulting from each Loan
made by such Lender, including the amounts of principal and interest payable and paid to
such Lender from time to time hereunder.

31

 

     (b) The Administrative Agent shall maintain accounts in which it shall record (i) the
amount of each Loan made hereunder, the Class and Type thereof and the Interest Period
applicable thereto, (ii) the amount of any principal or interest due and payable or to
become due and payable from the Borrower to each Lender hereunder and (iii) the amount of
any sum received by the Administrative Agent hereunder for the account of the Lenders and
each Lender’s share thereof.

     (c) The entries made in the accounts maintained pursuant to paragraph (a) or
paragraph (b) of this Section shall be prima facie evidence of the
existence and amounts of the obligations recorded therein; provided that the failure
of any Lender or the Administrative Agent to maintain such accounts or any error therein
shall not in any manner affect the obligation of the Borrower to repay the Loans in
accordance with the terms of this Agreement.

     (d) Any Lender may request that the applicable Loans made by it be evidenced by a Note,
as appropriate. In such event, the Borrower shall prepare, execute and deliver to such
Lender a Note payable to the order of such Lender (or, if requested by such Lender, to such
Lender and its registered assigns). Thereafter, the Loans evidenced by such Note and
interest thereon shall at all times (including after assignment pursuant to Section
9.4) be represented by one or more Notes in such form payable to the order of the payee
named therein (or, if such Note is a registered note, to such payee and its registered
assigns).

     SECTION 2.10. Prepayment and Repayments of Loans.

     (a) Voluntary Prepayments. (i) The Borrower shall have the right at any time
and from time to time to prepay any Borrowing in whole or in part, subject to prior notice
in accordance with paragraph (a)(ii) of this Section.

     (ii) The Borrower shall notify the Administrative Agent by telephone (confirmed
by telecopy) of any prepayment hereunder (i) in the case of prepayment of a
Eurodollar Borrowing, not later than 11:00 a.m., New York City time, three Business
Days before the date of prepayment or (ii) in the case of prepayment of an ABR
Borrowing, not later than 11:00 a.m., New York City time, one Business Day before
the date of prepayment. Each such notice shall be irrevocable, shall specify the
Facility to be repaid, the prepayment date and the principal amount of each
Borrowing or portion thereof to be prepaid and shall be signed by a Responsible
Officer of the Borrower; provided that, if a notice of prepayment is given
in connection with a conditional notice of termination of the Commitments as
contemplated by Section 2.8, then such notice of prepayment may be revoked
if such notice of termination is revoked in accordance with Section 2.8.
Promptly following receipt of any such notice relating to a Borrowing, the
Administrative Agent shall advise the Lenders of the contents thereof. Each partial
prepayment of any Borrowing shall be in an amount that would be permitted in the
case of an advance of a Borrowing of the same Type as provided in Section
2.2. Each prepayment of a Borrowing shall be applied to the applicable Loans
included in the prepaid Borrowing, provided that any

32

 

prepayment of the Term A Loans and/or the Term B Loans shall be applied to the
principal repayment installments thereof in inverse order of maturity, and each such
prepayment shall be paid to the applicable Lenders in accordance with their
respective Applicable Percentages in respect of each of the relevant Facilities.
Prepayments shall be accompanied by accrued interest to the extent required by
Section 2.12 and any amounts payable under Section 2.15.

     (b) Mandatory Repayments.

     (i) The Borrower hereby unconditionally promises to pay and shall repay to the
Administrative Agent for the account of each Lender the then unpaid principal amount
of each Loan on the Maturity Date.

     (ii) Commencing with the Quarterly Payment Date occurring on December 31, 2007,
on each Quarterly Payment Date thereafter, the Borrower shall repay the outstanding
principal amount of the Term A Loans in an amount equal to $600,000.

     (iii) Commencing with the Quarterly Payment Date on December 31, 2007, on each
Quarterly Payment Date, the Borrower shall repay the outstanding principal amount of
the Term B Loans in an amount equal to 5.0% of each Term B Borrowing made hereunder.

     (iv) If any Loan Party or any of its Subsidiaries Disposes of any property
(other than any Disposition of any property permitted by Section 6.3) which
results in the realization by such Person of Net Cash Proceeds, the Borrower shall
prepay an aggregate principal amount of Loans equal to 100% of such Net Cash
Proceeds immediately upon receipt thereof by such Person (such prepayments to be
applied as set forth in clause (viii) below)

     (v) Upon the sale or issuance by any Loan Party or any of its Subsidiaries of
any of its Equity Interests (other than any issuances of Equity Interests as
provided in Section 6.6(a) and Section 6.6(c)), the Borrower shall
prepay an aggregate principal amount of Loans equal to 100% of all Net Cash Proceeds
received therefrom immediately upon receipt thereof by such Loan Party or such
Subsidiary (such prepayments to be applied as set forth in clause (viii).

     (vi) Upon the incurrence or issuance by any Loan Party or any of its
Subsidiaries of any Indebtedness (other than Indebtedness expressly permitted to be
incurred or issued pursuant to Section 6.1), the Borrower shall prepay an
aggregate principal amount of Loans equal to 100% of all Net Cash Proceeds received
therefrom immediately upon receipt thereof by such Loan Party or such Subsidiary
(such prepayments to be applied as set forth in clause (viii) below).

     (vii) Upon any Extraordinary Receipt in excess of $100,000 received by or paid
to or for the account of any Loan Party or any of its Subsidiaries, and not
otherwise included in clause (iv), (v) or (vi) of
this Section 2.10(b), the Borrower shall prepay an aggregate principal
amount of Loans equal to 100% of all Net

33

 

Cash Proceeds received therefrom immediately upon receipt thereof by such Loan
Party or such Subsidiary (such prepayments to be applied as set forth in clause
(viii) below); provided, however, that with respect to any
proceeds of insurance or condemnation awards (or payments in lieu thereof), at the
election of the Borrower (as notified by the Borrower to the Administrative Agent on
or prior to the date of receipt of such insurance proceeds or condemnation awards),
and so long as no Default or Event of Default shall have occurred and be continuing,
such Loan Party or such Subsidiary may apply within 90 days after the receipt of
such cash proceeds to replace or repair the equipment, fixed assets or real property
in respect of which such cash proceeds were received; and provided,
further, however, that any cash proceeds not so applied shall be
immediately applied to the prepayment of the Loans as set forth in this Section
2.10(b)(viii).

     (viii) Each prepayment of Loans pursuant to the foregoing provisions of
clauses (iv) through (vii), inclusive, of this Section
2.10(b) shall be applied, first, ratably to each of the Term A Facility
and the Term B Facility and to the principal repayment installments thereof in
inverse order of maturity and, second, to the Revolving Credit Facility
(together with a corresponding reduction in the Revolving Credit Commitments).

     (ix) On the day immediately prior to the commencement of each Clean-up Period,
the Borrower shall repay in full the Outstanding Amount of all Revolving Loans.

     (x) Each Revolving Loan shall be paid in full on the date occurring no later
than twenty-five days following the date of such Revolving Credit Borrowing.

     (xi) The prepayment requirements of clauses (ix) and (x) shall
terminate upon the Administrative Agent’s receipt of a Compliance Certificate
evidencing to the reasonable satisfaction of the Administrative Agent that the
Consolidated Total Leverage Ratio of the Borrower is less than 2.25 to 1.00 as of
the last day of each of the two most recently ended Measurement Periods for which
Compliance Certificates have been delivered.

     SECTION 2.11. Fees. (a) The Borrower agrees to pay to the Administrative Agent for
the account of each Revolving Credit Lender a commitment fee, which shall accrue at a rate equal
to 1.00% on the daily undrawn amount of the Revolving Credit Commitment of such Lender during the
period from and including Effective Date to but excluding the date on which such Commitment
terminates. Accrued commitment fees shall be payable in arrears on the last day of March, June,
September and December of each year and on the date on which the applicable Commitments
terminate, commencing on the first such date to occur after the date hereof. All commitment fees
shall be computed on the basis of a year of 360 days and shall be payable for the actual number
of days elapsed (including the first day but excluding the last day).

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     (b) The Borrower agrees to pay (i) to the Administrative Agent for the account of each
Revolving Credit Lender a participation fee with respect to its participations in Letters of
Credit, which shall accrue at a rate equal to 4.00% on the average daily amount of such
Revolving Credit Lender’s LC Exposure (excluding any portion thereof attributable to
unreimbursed LC Disbursements) during the period from and including the Effective Date to
but excluding the later of the date on which such Lender’s Revolving Credit Commitment
terminates and the date on which such Lender ceases to have any LC Exposure, and (ii) to the
Issuing Bank a fronting fee, which shall accrue at the rate of 0.125% per annum on the
average daily amount of the LC Exposure (excluding any portion thereof attributable to
unreimbursed LC Disbursements) during the period from and including the Effective Date to
but excluding the later of the date of termination of the Revolving Credit Commitments and
the date on which there ceases to be any LC Exposure, as well as the Issuing Bank’s standard
fees with respect to the issuance, amendment, renewal or extension of any Letter of Credit
or processing of drawings thereunder. Participation fees and fronting fees accrued through
and including the last day of March, June, September and December of each year shall be
payable on the third Business Day following such last day, commencing on the first such date
to occur after the Effective Date; provided that all such fees shall be payable on
the date on which the Revolving Credit Commitments terminate and any such fees accruing
after the date on which the Revolving Credit Commitments terminate shall be payable on
demand. Any other fees payable to the Issuing Bank pursuant to this paragraph shall be
payable within 10 days after demand. All participation fees and fronting fees shall be
computed on the basis of a year of 360 days and shall be payable for the actual number of
days elapsed (including the first day but excluding the last day).

     (c) The Borrower agrees to pay to the Administrative Agent, for its own account, fees
payable in the amounts and at the times separately agreed upon between the Borrower and the
Administrative Agent.

     (d) All fees payable hereunder shall be paid on the dates due, in immediately available
funds, to the Administrative Agent (or to the Issuing Bank, in the case of fees payable to
it) for distribution, in the case of commitment fees and participation fees, to the
applicable Lenders. Fees paid shall not be refundable under any circumstances.

     SECTION 2.12. Interest. (a) The Loans comprising each ABR Borrowing shall bear
interest at the Alternate Base Rate plus 4.00%.

     (b) The Loans comprising each Eurodollar Borrowing shall bear interest at the Adjusted
LIBO Rate for the Interest Period in effect for such Borrowing plus 5.00%.

     (c) Notwithstanding the foregoing, if any principal of or interest on any Loan or any
fee or other amount payable by the Borrower hereunder is not paid when due, whether at
stated maturity, upon acceleration or otherwise, such overdue amount shall bear interest,
after as well as before judgment, at a rate per annum equal to (i) in the case of overdue
principal of any Loan, 2% plus the rate otherwise applicable to such Loan as provided in
the preceding paragraphs of this Section or (ii) in the case of any other

35

 

amount, 2% plus the rate applicable to ABR Loans as provided in paragraph (a)
of this Section.

     (d) Accrued interest on each Loan shall be payable in arrears on each Interest Payment
Date for such Loan and, in the case of Revolving Loans, upon termination of the Commitments
therefor; provided that (i) interest accrued pursuant to paragraph (c) of
this Section shall be payable on demand, (ii) in the event of any repayment or prepayment of
any Loan (other than a prepayment of an ABR Revolving Loan prior to the end of the
Availability Period), accrued interest on the principal amount repaid or prepaid shall be
payable on the date of such repayment or prepayment and (iii) in the event of any conversion
of any Eurodollar Loan prior to the end of the current Interest Period therefor, accrued
interest on such Loan shall be payable on the effective date of such conversion.

     (e) All interest hereunder shall be computed on the basis of a year of 360 days, except
that interest computed by reference to the Alternate Base Rate at times when the Alternate
Base Rate is based on the Prime Rate shall be computed on the basis of a year of 365 days
(or 366 days in a leap year), and in each case shall be payable for the actual number of
days elapsed (including the first day but excluding the last day). The applicable Alternate
Base Rate, Adjusted LIBO Rate or LIBO Rate shall be determined by the Administrative Agent,
and such determination shall be conclusive absent manifest error.

     SECTION 2.13. Alternate Rate of Interest. If prior to the commencement of any
Interest Period for a Eurodollar Borrowing:

     (a) the Administrative Agent determines (which determination shall be conclusive absent
manifest error) that adequate and reasonable means do not exist for ascertaining the
Adjusted LIBO Rate or the LIBO Rate, as applicable, for such Interest Period; or

     (b) the Administrative Agent is advised by the Required Lenders that the Adjusted LIBO
Rate or the LIBO Rate, as applicable, for such Interest Period will not adequately and
fairly reflect the cost to such Lenders (or Lender) of making or maintaining their Loans (or
its Loan) included in such Borrowing for such Interest Period;

then the Administrative Agent shall give notice thereof to the Borrower and the Lenders by
telephone or telecopy as promptly as practicable thereafter and, until the Administrative Agent
notifies the Borrower and the Lenders that the circumstances giving rise to such notice no longer
exist, (i) any Interest Election Request that requests the conversion of any Borrowing to, or
continuation of any Borrowing as, a Eurodollar Borrowing shall be ineffective, and (ii) if any
Borrowing Request requests a Eurodollar Borrowing, such Borrowing shall be made as an ABR Borrowing
if the circumstances giving rise to such notice affect only one Type of Borrowings, then the other
Type of Borrowings shall be permitted.

     SECTION 2.14. Increased Costs. (a) If any Change in Law shall:

36

 

     (i) impose, modify or deem applicable any reserve, special deposit or similar
requirement against assets of, deposits with or for the account of, or credit
extended by, any Lender (except any such reserve requirement reflected in the
Adjusted LIBO Rate) or the Issuing Bank; or

     (ii) impose on any Lender or the Issuing Bank or the London interbank market
any other condition affecting this Agreement or Eurodollar Loans made by such Lender
or any Letter of Credit or participation therein;

and the result of any of the foregoing shall be to increase the cost to such Lender of making or
maintaining any Eurodollar Loan (or of maintaining its obligation to make any such Loan) or to
increase the cost to such Lender or the Issuing Bank of participating in, issuing or maintaining
any Letter of Credit or to reduce the amount of any sum received or receivable by such Lender or
the Issuing Bank hereunder (whether of principal, interest or otherwise), then the Borrower will
pay to such Lender or the Issuing Bank, as the case may be, such additional amount or amounts as
will compensate such Lender or the Issuing Bank, as the case may be, for such additional costs
incurred or reduction suffered.

     (b) If any Lender or the Issuing Bank determines that any Change in Law regarding
capital requirements has or would have the effect of reducing the rate of return on such
Lender’s or the Issuing Bank’s capital or on the capital of such Lender’s or the Issuing
Bank’s holding company, if any, as a consequence of this Agreement or the Loans made by, or
participations in Letters of Credit held by, such Lender, or the Letters of Credit issued by
the Issuing Bank, to a level below that which such Lender or the Issuing Bank or such
Lender’s or the Issuing Bank’s holding company could have achieved but for such Change in
Law (taking into consideration such Lender’s or the Issuing Bank’s policies and the policies
of such Lender’s or the Issuing Bank’s holding company with respect to capital adequacy),
then from time to time the Borrower will pay to such Lender or the Issuing Bank, as the case
may be, such additional amount or amounts as will compensate such Lender or the Issuing Bank
or such Lender’s or the Issuing Bank’s holding company for any such reduction suffered.

     (c) A certificate of a Lender or the Issuing Bank setting forth the amount or amounts
necessary to compensate such Lender or the Issuing Bank or its holding company, as the case
may be, as specified in paragraph (a) or paragraph (b) of this Section shall
be delivered to the Borrower and shall be conclusive absent manifest error. The Borrower
shall pay such Lender or the Issuing Bank, as the case may be, the amount shown as due on
any such certificate within 10 days after receipt thereof.

     (d) Failure or delay on the part of any Lender or the Issuing Bank to demand
compensation pursuant to this Section shall not constitute a waiver of such Lender’s or the
Issuing Bank’s right to demand such compensation; provided that the Borrower shall
not be required to compensate a Lender or the Issuing Bank pursuant to this Section for any
increased costs or reductions incurred more than 270 days prior to the date that such Lender
or the Issuing Bank, as the case may be, notifies the Borrower of the Change in Law giving
rise to such increased costs or reductions and of such Lender’s or the Issuing Bank’s
intention to claim compensation therefor; provided further that, if the
Change in

37

 

Law giving rise to such increased costs or reductions is retroactive, then the 270-day
period referred to above shall be extended to include the period of retroactive effect
thereof.

     SECTION 2.15. Break Funding Payments. In the event of (a) the payment of any
principal of any Eurodollar Loan other than on the last day of an Interest Period applicable
thereto (including as a result of an Event of Default), (b) the conversion of any Eurodollar Loan
other than on the last day of the Interest Period applicable thereto, (c) the failure to borrow,
convert, continue or prepay any Eurodollar Loan on the date specified in any notice delivered
pursuant hereto (regardless of whether such notice may be revoked under Section 2.10(a)
and is revoked in accordance therewith), or (d) the assignment of any Eurodollar Loan other than
on the last day of the Interest Period applicable thereto as a result of a request by the
Borrower pursuant to Section 2.18, then, in any such event, the Borrower shall compensate
each Lender for the loss, cost and expense attributable to such event. In the case of a
Eurodollar Loan, such loss, cost or expense to any Lender shall be deemed to include an amount
determined by such Lender to be the excess, if any, of (i) the amount of interest which would
have accrued on the principal amount of such Loan had such event not occurred, at the Adjusted
LIBO Rate that would have been applicable to such Loan, for the period from the date of such
event to the last day of the then current Interest Period therefor (or, in the case of a failure
to borrow, convert or continue, for the period that would have been the Interest Period for such
Loan), over (ii) the amount of interest which would accrue on such principal amount for such
period at the interest rate which such Lender would bid were it to bid, at the commencement of
such period, for dollar deposits of a comparable amount and period from other banks in the
eurodollar market. A certificate of any Lender setting forth any amount or amounts that such
Lender is entitled to receive pursuant to this Section shall be delivered to the Borrower and
shall be conclusive absent manifest error. The Borrower shall pay such Lender the amount shown
as due on any such certificate within 10 days after receipt thereof.

     SECTION 2.16. Taxes. (a) Any and all payments by or on account of any obligation of
the Borrower hereunder shall be made free and clear of and without deduction for any Indemnified
Taxes or Other Taxes; provided that if the Borrower shall be required to deduct any
Indemnified Taxes or Other Taxes from such payments, then (i) the sum payable shall be increased
as necessary so that after making all required deductions (including deductions applicable to
additional sums payable under this Section) the Administrative Agent, Lender or Issuing Bank (as
the case may be) receives an amount equal to the sum it would have received had no such
deductions been made, (ii) the Borrower shall make such deductions and (iii) the Borrower shall
pay the full amount deducted to the relevant Governmental Authority in accordance with applicable
law.

     (b) In addition, the Borrower shall pay any Other Taxes to the relevant Governmental
Authority in accordance with applicable law.

     (c) The Borrower shall indemnify the Administrative Agent, each Lender and the Issuing
Bank, within 10 days after written demand therefor, for the full amount of any Indemnified
Taxes or Other Taxes paid by the Administrative Agent, such Lender or the Issuing Bank, as
the case may be, on or with respect to any payment by or on account of any obligation of the
Borrower hereunder (including Indemnified Taxes or Other Taxes

38

 

imposed or asserted on or attributable to amounts payable under this Section) and any
penalties, interest and reasonable expenses arising therefrom or with respect thereto,
whether or not such Indemnified Taxes or Other Taxes were correctly or legally imposed or
asserted by the relevant Governmental Authority. A certificate as to the amount of such
payment or liability delivered to the Borrower by a Lender or the Issuing Bank, or by the
Administrative Agent on its own behalf or on behalf of a Lender or the Issuing Bank, shall
be conclusive absent manifest error.

     (d) As soon as practicable after any payment of Indemnified Taxes or Other Taxes by the
Borrower to a Governmental Authority, the Borrower shall deliver to the Administrative Agent
the original or a certified copy of a receipt issued by such Governmental Authority
evidencing such payment, a copy of the return reporting such payment or other evidence of
such payment reasonably satisfactory to the Administrative Agent.

     (e) Any Foreign Lender that is entitled to an exemption from or reduction of
withholding tax under the law of the jurisdiction in which the Borrower is located, or any
treaty to which such jurisdiction is a party, with respect to payments under this Agreement
shall deliver to the Borrower (with a copy to the Administrative Agent), at the time or
times prescribed by applicable law, such properly completed and executed documentation
prescribed by applicable law or reasonably requested by the Borrower as will permit such
payments to be made without withholding or at a reduced rate.

     (f) If the Administrative Agent or a Lender determines, in its sole discretion, that it
has received a refund of any Taxes or Other Taxes as to which it has been indemnified by the
Borrower or with respect to which the Borrower has paid additional amounts pursuant to this
Section 2.16, it shall pay over such refund to the Borrower (but only to the extent
of indemnity payments made, or additional amounts paid, by the Borrower under this
Section 2.16 with respect to the Taxes or Other Taxes giving rise to such refund),
net of all out-of-pocket expenses of the Administrative Agent or such Lender and without
interest (other than any interest paid by the relevant Governmental Authority with respect
to such refund); provided, that the Borrower, upon the request of the Administrative
Agent or such Lender, agrees to repay the amount paid over to the Borrower (plus any
penalties, interest or other charges imposed by the relevant Governmental Authority) to the
Administrative Agent or such Lender in the event the Administrative Agent or such Lender is
required to repay such refund to such Governmental Authority. This Section shall not be
construed to require the Administrative Agent or any Lender to make available its tax
returns (or any other information relating to its taxes which it deems confidential) to the
Borrower or any other Person.

     SECTION 2.17. Payments Generally; Pro Rata Treatment; Sharing of Set-offs. (a) The
Borrower shall make each payment required to be made by it hereunder (whether of principal,
interest, fees or reimbursement of LC Disbursements, or of amounts payable under Section
2.14, Section 2.15 or Section 2.16, or otherwise) prior to 12:00 noon, New
York City time, on the date when due, in immediately available funds, without set-off or
counterclaim. Any amounts received after such time on any date may, in the discretion of the
Administrative

39

 

Agent, be deemed to have been received on the next succeeding Business Day for purposes of
calculating interest thereon. All such payments shall be made to the Administrative Agent at its
offices at 270 Park Avenue, New York, New York, except payments to be made directly to the
Issuing Bank as expressly provided herein and except that payments pursuant to Sections
2.14, 2.15, 2.16 and 9.3 shall be made directly to the Persons
entitled thereto. The Administrative Agent shall distribute any such payments received by it for
the account of any other Person to the appropriate recipient promptly following receipt thereof.
If any payment hereunder shall be due on a day that is not a Business Day, the date for payment
shall be extended to the next succeeding Business Day, and, in the case of any payment accruing
interest, interest thereon shall be payable for the period of such extension. All payments
hereunder shall be made in dollars.

     (b) If at any time insufficient funds are received by and available to the
Administrative Agent to pay fully all amounts of principal, unreimbursed LC Disbursements,
interest and fees then due hereunder, such funds shall be applied (i) first, towards payment
of interest and fees then due hereunder, ratably to the Revolving Credit Facility, Term A
Facility and the Term B Facility and each such payment shall be paid to the Lenders in
accordance with their respective Applicable Percentages in respect of each of the relevant
Facilities, (ii) second, towards payment of principal and unreimbursed LC Disbursements then
due hereunder ratably to the Revolving Credit Facility, Term A Facility and Term B Facility
and each such payment shall be paid to the Lenders in accordance with their respective
Applicable Percentages in respect of each of the relevant Facilities.

     (c) If any Lender shall, by exercising any right of set-off or counterclaim or
otherwise, obtain payment in respect of any principal of or interest on any of its Loans or
participations in LC Disbursements resulting in such Lender receiving payment of a greater
proportion of the aggregate amount of its Loans and participations in LC Disbursements and
accrued interest thereon than the proportion received by any other Lender, then the Lender
receiving such greater proportion shall purchase (for cash at face value) participations in
the Loans and participations in LC Disbursements of other Lenders to the extent necessary so
that the benefit of all such payments shall be shared by the Lenders ratably in accordance
with the aggregate amount of principal of and accrued interest on their respective Loans and
participations in LC Disbursements; provided that (i) if any such participations are
purchased and all or any portion of the payment giving rise thereto is recovered, such
participations shall be rescinded and the purchase price restored to the extent of such
recovery, without interest, and (ii) the provisions of this paragraph shall not be construed
to apply to any payment made by the Borrower pursuant to and in accordance with the express
terms of this Agreement or any payment obtained by a Lender as consideration for the
assignment of or sale of a participation in any of its Loans or participations in LC
Disbursements to any assignee or participant, other than to the Borrower or any Subsidiary
or Affiliate thereof (as to which the provisions of this paragraph shall apply). The
Borrower consents to the foregoing and agrees, to the extent it may effectively do so under
applicable law, that any Lender acquiring a participation pursuant to the foregoing
arrangements may exercise against the Borrower rights of set-off and counterclaim with
respect to such participation as fully as if such Lender were a direct creditor of the
Borrower in the amount of such participation.

40

 

     (d) Unless the Administrative Agent shall have received notice from the Borrower prior
to the date on which any payment is due to the Administrative Agent for the account of the
Lenders or the Issuing Bank hereunder that the Borrower will not make such payment, the
Administrative Agent may assume that the Borrower has made such payment on such date in
accordance herewith and may, in reliance upon such assumption, distribute to the Lenders or
the Issuing Bank, as the case may be, the amount due. In such event, if the Borrower has
not in fact made such payment, then each of the Lenders or the Issuing Bank, as the case may
be, severally agrees to repay to the Administrative Agent forthwith on demand the amount so
distributed to such Lender or Issuing Bank with interest thereon, for each day from and
including the date such amount is distributed to it to but excluding the date of payment to
the Administrative Agent, at the greater of the Federal Funds Effective Rate and a rate
determined by the Administrative Agent in accordance with banking industry rules on
interbank compensation.

     (e) If any Lender shall fail to make any payment required to be made by it pursuant to
Section 2.5(d) or (e), Section 2.6(b), Section 2.17(d) or
Section 9.3(c), then the Administrative Agent may, in its discretion
(notwithstanding any contrary provision hereof), apply any amounts thereafter received by
the Administrative Agent for the account of such Lender to satisfy such Lender’s obligations
under such Sections until all such unsatisfied obligations are fully paid.

     SECTION 2.18. Mitigation Obligations; Replacement of Lenders. (a) If any Lender
requests compensation under Section 2.14, or if the Borrower is required to pay any
additional amount to any Lender or any Governmental Authority for the account of any Lender
pursuant to Section 2.16, then such Lender shall use reasonable efforts to designate a
different lending office for funding or booking its Loans hereunder or to assign its rights and
obligations hereunder to another of its offices, branches or affiliates, if, in the judgment of
such Lender, such designation or assignment (i) would eliminate or reduce amounts payable
pursuant to Section 2.14 or Section 2.16, as the case may be, in the future and
(ii) would not subject such Lender to any unreimbursed cost or expense and would not otherwise be
disadvantageous to such Lender. The Borrower hereby agrees to pay all reasonable costs and
expenses incurred by any Lender in connection with any such designation or assignment.

     (b) If any Lender requests compensation under Section 2.14, or if the Borrower
is required to pay any additional amount to any Lender or any Governmental Authority for the
account of any Lender pursuant to Section 2.16, or if any Lender defaults in its
obligation to fund Loans hereunder, then the Borrower may, at its sole expense and effort,
upon notice to such Lender and the Administrative Agent, require such Lender to assign and
delegate, without recourse (in accordance with and subject to the restrictions contained in
Section 9.4), all its interests, rights and obligations under this Agreement to an
assignee that shall assume such obligations (which assignee may be another Lender, if a
Lender accepts such assignment); provided that (i) the Borrower shall have received
the prior written consent of the Administrative Agent (and if a Commitment is being
assigned, the Issuing Bank), which consent shall not unreasonably be withheld, (ii) such
Lender shall have received payment of an amount equal to the outstanding principal of its
Loans and participations in LC Disbursements, accrued interest thereon, accrued fees and all
other amounts payable to it hereunder, from the

41

 

assignee (to the extent of such outstanding principal and accrued interest and fees) or
the Borrower (in the case of all other amounts) and (iii) in the case of any such assignment
resulting from a claim for compensation under Section 2.14 or payments required to
be made pursuant to Section 2.16, such assignment will result in a reduction in such
compensation or payments. A Lender shall not be required to make any such assignment and
delegation if, prior thereto, as a result of a waiver by such Lender or otherwise, the
circumstances entitling the Borrower to require such assignment and delegation cease to
apply.

ARTICLE III.

REPRESENTATIONS AND WARRANTIES

     The Borrower represents and warrants to the Lenders that:

     SECTION 3.1. Organization; Powers. Each Loan Party and each of its Subsidiaries is
duly organized, validly existing and in good standing under the laws of the jurisdiction of its
organization, has all requisite power and authority to carry on its business as now conducted
and, except where the failure to do so, individually or in the aggregate, could not reasonably be
expected to result in a Material Adverse Effect, is qualified to do business in, and is in good
standing in, every jurisdiction where such qualification is required.

     SECTION 3.2. Authorization; Enforceability. The Transactions are within the each
Loan Party’s corporate powers and have been duly authorized by all necessary corporate and, if
required, stockholder action. This Agreement and the other Loan Documents has been duly executed
and delivered by each Loan Party to which such Person is a party and constitutes a legal, valid
and binding obligation of such Loan Party, enforceable in accordance with its terms, subject to
applicable bankruptcy, insolvency, reorganization, moratorium or other laws affecting creditors’
rights generally and subject to general principles of equity, regardless of whether considered in
a proceeding in equity or at law.

     SECTION 3.3. Governmental Approvals; No Conflicts. The Transactions (a) do not
require any consent or approval of, registration or filing with, or any other action by, any
Governmental Authority, except such as have been obtained or made and are in full force and
effect, (b) will not violate any applicable law or regulation or the Organization Documents of
any Loan Party or any of its Subsidiaries or any order of any Governmental Authority, (c) will
not violate or result in a default under any indenture, agreement or other instrument binding
upon the any Loan Party or any of its Subsidiaries or its assets, or give rise to a right
thereunder to require any payment to be made by any Loan Party or any of its Subsidiaries, and
(d) will not result in the creation or imposition of any Lien on any asset of any Loan Party or
any of its Subsidiaries except a Lien in favor of the Administrative Agent under the Collateral
Documents.

     SECTION 3.4. Financial Condition; No Material Adverse Change. (a) The Borrower has
heretofore furnished to the Lenders its consolidated balance sheet and statements of income,
stockholders equity and cash flows (i) as of and for the fiscal year ended June 30, 2008,
reported on by an Approved Auditor, and (ii) as of and for the fiscal quarter ended September 30,
2008, certified by its chief financial officer. Such financial statements present

42

 

fairly, in all material respects, the financial position and results of operations and cash
flows of the Borrower and its consolidated Subsidiaries as of such dates and for such periods in
accordance with GAAP, subject to year-end audit adjustments and the absence of footnotes in the
case of the statements referred to in clause (ii) above.

     (b) Since June 30, 2006, there has been no material adverse change in the business,
assets, operations, prospects or condition, financial or otherwise, of the Borrower and its
Subsidiaries, taken as a whole, except as otherwise disclosed in the Harris Financial
Information.

     SECTION 3.5. Properties; Liens. (a) Each Loan Party and each of its Subsidiaries
has good title to, or valid leasehold interests in, all its real and personal property material
to its business, except for minor defects in title that do not interfere with its ability to
conduct its business as currently conducted or to utilize such properties for their intended
purposes.

     (b) Each Loan Party and each of its Subsidiaries owns, or is licensed to use, all
trademarks, tradenames, copyrights, patents and other intellectual property material to its
business, and the use thereof by such Loan Party and its Subsidiaries does not infringe upon
the rights of any other Person, except for any such infringements that, individually or in
the aggregate, could not reasonably be expected to result in a Material Adverse Effect.

     (c) The property of each of Loan Party and each of its Subsidiaries is subject to no
Liens, other than Permitted Encumbrances and Liens expressly permitted in Section
6.2 hereof.

     SECTION 3.6. Litigation and Environmental Matters. (a) There are no actions, suits
or proceedings by or before any arbitrator or Governmental Authority pending against or, to the
knowledge of the Borrower, threatened against or affecting any Loan Party or any of its
Subsidiaries (i) as to which there is a reasonable possibility of an adverse determination and
that, if adversely determined, could reasonably be expected, individually or in the aggregate, to
result in a Material Adverse Effect or (ii) that involve this Agreement or the Transactions.

     (b) Except with respect to any matters that, individually or in the aggregate, could
not reasonably be expected to result in a Material Adverse Effect, neither any Loan Party
nor any of its Subsidiaries (i) has failed to comply with any Environmental Law or to
obtain, maintain or comply with any permit, license or other approval required under any
Environmental Law, (ii) has become subject to any Environmental Liability, (iii) has
received notice of any claim with respect to any Environmental Liability or (iv) knows of
any basis for any Environmental Liability.

     SECTION 3.7. Compliance with Laws and Agreements. Each Loan Party and each of its
Subsidiaries is in compliance with all laws, regulations and orders of any Governmental Authority
applicable to it or its property and all indentures, agreements and other instruments binding
upon it or its property, except where the failure to do so, individually or in the aggregate,
could not reasonably be expected to result in a Material Adverse Effect. No Default has occurred
and is continuing.

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     SECTION 3.8. Investment and Holding Company Status. Neither the Borrower nor any of
its Subsidiaries is (a) an “investment company” as defined in, or subject to regulation under,
the Investment Company Act of 1940 or (b) is a “holding company,” or a “subsidiary company” of a
“holding company,” or an “affiliate” of a “holding company”, as such terms are defined in the
Public Utility Holding Company Act of 2005, and neither the Borrower or any of its Subsidiaries
is subject to regulation as a “public utility” under the Federal Power Act, as amended.

     SECTION 3.9. Taxes. Each of the Loan Parties and its Subsidiaries has timely filed
or caused to be filed all Tax returns and reports required to have been filed and has paid or
caused to be paid all Taxes required to have been paid by it, except (a) Taxes that are being
contested in good faith by appropriate proceedings and for which such Loan Party or such
Subsidiary, as applicable, has set aside on its books adequate reserves or (b) to the extent that
the failure to do so could not reasonably be expected to result in a Material Adverse Effect.

     SECTION 3.10. ERISA. No ERISA Event has occurred or is reasonably expected to occur
that, when taken together with all other such ERISA Events for which liability is reasonably
expected to occur, could reasonably be expected to result in a Material Adverse Effect. The
present value of all accumulated benefit obligations under each Plan (based on the assumptions
used for purposes of Statement of Financial Accounting Standards No. 87) did not, as of the date
of the most recent financial statements reflecting such amounts, exceed by more than $100,000 the
fair market value of the assets of such Plan, and the present value of all accumulated benefit
obligations of all underfunded Plans (based on the assumptions used for purposes of Statement of
Financial Accounting Standards No. 87) did not, as of the date of the most recent financial
statements reflecting such amounts, exceed by more than $100,000 the fair market value of the
assets of all such underfunded Plans.

     SECTION 3.11. Subsidiaries. Schedule 3.11 (as such Schedule may be updated
from time to time with the prior written consent of the Administrative Agent) is a complete list
of each of the Borrower’s Subsidiaries and such Subsidiary’s jurisdiction of incorporation.

     SECTION 3.12. Federal Regulations. Neither the Borrower nor any of its Subsidiaries
is engaged or will engage in any activities, nor shall use any portion of the proceeds of the
Loans be used for any purpose, which in either case violate or are inconsistent with the
provisions of Regulations U and X of the Board of Governors of the Federal Reserve System as now
and from time to time hereafter in effect.

     SECTION 3.13. Specially Designated Nationals or Blocked Persons List. None of the
Borrower, the Subsidiaries or any Affiliates of the Borrower are named on the United States
Department of the Treasury’s Specially Designated Nationals or Blocked Persons list.

     SECTION 3.14. Collateral Documents. Each Collateral Document is effective to create
in favor of the Administrative Agent, for the benefit of the Lenders and the Administrative
Agent, a legal, valid and enforceable first priority security interest in the Collateral and
proceeds thereof. In the case of the Securities described in the Pledge Agreement, when
certificates representing such Securities are delivered to the Administrative Agent, and in the
case of the other Securities Collateral described in the Pledge Agreement

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and the Collateral described in the other Collateral Documents, when financing statements
and other filings specified therein in appropriate form are filed in the offices specified
therein, and in the case of the Collateral generally, such other actions as required by
applicable law have been taken, the Collateral Documents shall constitute a fully perfected Lien
on, and first priority security interest in, all right, title and interest of the applicable Loan
Parties in such Collateral and the proceeds thereof as security for the Obligations.

     SECTION 3.15. Disclosure. Each Loan Party has disclosed to the Lenders all
agreements, instruments and corporate or other restrictions to which it or any of its
Subsidiaries is subject, and all other matters known to it, that, individually or in the
aggregate, could reasonably be expected to result in a Material Adverse Effect. Neither the
Information Memorandum nor any of the other reports, financial statements, certificates or other
information furnished by or on behalf of a Loan Party to the Administrative Agent or any Lender
in connection with the negotiation of this Agreement or delivered hereunder (as modified or
supplemented by other information so furnished) contains any material misstatement of fact or
omits to state any material fact necessary to make the statements therein, in the light of the
circumstances under which they were made, not misleading; provided that, with respect to
projected financial information, the Borrower represents only that such information was prepared
in good faith based upon assumptions believed to be reasonable at the time, and further provided
that other forward looking information is based upon reasonable and estimates made in good faith
by the Borrower and which the Borrower believed to be reasonable at the time of making.

ARTICLE IV.

CONDITIONS

     SECTION 4.1. Effective Date. The obligations of the Lenders to make Loans and of
the Issuing Bank to issue Letters of Credit hereunder shall not become effective until the date
on which each of the following conditions is satisfied (or waived in accordance with Section
9.2, or, unless the Administrative Agent in its sole discretion determines that the
satisfaction of one or more of the following conditions precedent may be satisfied on a
post-closing basis pursuant to a Post-Closing Agreement entered into by the Borrower and the
Administrative Agent in form, scope and substance satisfactory to the Administrative Agent):

     (a) The Administrative Agent (or its counsel) shall have received from each party
hereto either (i) an original counterpart of this Agreement signed on behalf of such party
or (ii) written evidence satisfactory to the Administrative Agent (which may include
telecopy transmission of a signed signature page of this Agreement) that such party has
signed a counterpart of this Agreement.

     (b) The Administrative Agent (or its counsel) shall have received either (i) an
original counterpart of the Guaranty signed on behalf of each of the Guarantors or (ii)
written evidence satisfactory to the Administrative Agent (which may include telecopy
transmission of a signed signature page of the Guaranty) that such party has signed a
counterpart of the Guaranty.

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     (c) The Administrative Agent (or its counsel) shall have received either (i) an
original counterpart of the Pledge Agreement signed on behalf of the parties designated by
the Borrower and those Subsidiaries for which Equity Interests are being pledged or (ii)
written evidence satisfactory to the Administrative Agent (which may include telecopy
transmission of a signed signature page of the Pledge Agreement) that such party has signed
a counterpart of the Pledge Agreement. The Administrative Agent shall have received all
certificates representing such Equity Interests pledged under the Pledge Agreement,
accompanied by instruments of transfer and undated stock powers endorsed in blank, each in
form and substance satisfactory to the Administrative Agent; and the Borrower shall have
taken all steps necessary under applicable law to perfect the Lien of the Administrative
Agent in such Equity Interests.

     (d) The Administrative Agent shall have received the results of a search of the UCC
filings (or equivalent filings), in addition to tax Lien, judgment Lien, bankruptcy and
litigation searches made with respect to each Loan Party, together with copies of the
financing statements and other filings (or similar documents) disclosed by such searches,
and accompanied by evidence satisfactory to the Administrative Agent that the Liens
indicated in any such financing statement and other filings (or similar document) are
Permitted Encumbrances or have been released or will be released substantially
simultaneously with the initial Borrowing hereunder.

     (e) The Administrative Agent shall have received evidence, in form and substance
satisfactory to the Administrative Agent, that appropriate UCC (or equivalent) financing
statements have been duly filed in such office or offices as may be necessary or, in the
opinion of Administrative Agent, desirable, to perfect the Administrative Agent’s Liens in
and to the Securities Collateral and certified searches reflecting the filing of all such
financing statements.

     (f) The Administrative Agent shall have received a favorable written opinion (addressed
to the Administrative Agent and the Lenders and dated the Effective Date) of (i) Harris
Beach PLLC, counsel for the Borrower, substantially in the form of Exhibit B, and
covering such other matters relating to the Borrower, this Agreement or the Transactions as
the Required Lenders shall reasonably request; and (ii) local counsel to the Borrower, in
form, scope and substance satisfactory to the Administrative Agent, and covering such other
matters relating to the Borrower and the other Loan Parties, this Agreement or the
Transactions as the Required Lenders shall reasonably request. The Borrower hereby requests
such counsel to deliver such opinion.

     (g) The Administrative Agent shall have received such documents and certificates as the
Administrative Agent or its counsel may reasonably request relating to the organization,
existence and good standing of the Loan Parties, the authorization of the Transactions and
any other legal matters relating to the Loan Parties, this Agreement or the Transactions,
all in form and substance satisfactory to the Administrative Agent and its counsel.

     (h) The Administrative Agent shall have received a certificate, dated the Effective
Date and signed by the President, a Vice President or a Financial Officer of the

46

 

Borrower, confirming compliance with the conditions set forth in paragraphs (a)
and (b) of Section 4.2.

     (i) The Administrative Agent and the Lead Arranger shall have received all fees and
other amounts due and payable on or prior to the Effective Date, including, to the extent
invoiced, reimbursement or payment of all out-of-pocket expenses required to be reimbursed
or paid by the Borrower hereunder.

     (j) The Administrative Agent shall have received evidence that all governmental and
third party approvals necessary or, in the discretion of the Administrative Agent, advisable
in connection with the Transaction and the continuing operations of the Borrower and its
Subsidiaries shall have been obtained and be in full force and effect.

     (k) The Administrative Agent shall have received (i) satisfactory audited consolidated
financial statements of the Borrower for the two most recent fiscal years ended prior to the
Effective Date as to which such financial statements are available and (ii) satisfactory
unaudited interim consolidated financial statements of the Borrower for each quarterly
period ended subsequent to the date of the latest financial statements delivered pursuant to
clause (i) of this paragraph as to which such financial statements are available.

     (l) The Administrative Agent shall have received evidence satisfactory to the
Administrative Agent that the Existing Credit Agreement has been, or concurrently with
Effective Date is being, terminated and all Liens securing obligations under the Existing
Credit Agreement, if any, have been, or concurrently with the Effective Date are being,
released and terminated.

     (m) Since June 30, 2006, there shall not have occurred any Material Adverse Effect.

     (n) The Administrative Agent and the Lenders shall have received (i) all documentation
and other information reasonably requested by the Lenders or the Administrative Agent under
applicable “know your customer” and anti-money laundering rules and regulations, including
the USA Patriot Act and (ii) such other documents and instruments as are customary for
transactions of this type or as they may reasonably request.

The Administrative Agent shall notify the Borrower and the Lenders of the Effective Date, and such
notice shall be conclusive and binding. Notwithstanding the foregoing, the obligations of the
Lenders to make Loans and of the Issuing Bank to issue Letters of Credit hereunder shall not become
effective unless each of the foregoing conditions is satisfied (or waived pursuant to Section
9.2) at or prior to 3:00 p.m., New York City time, on September 30, 2007 (and, in the event
such conditions are not so satisfied or waived, the Commitments shall terminate at such time).

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     SECTION 4.2. Each Credit Event. The obligation of each Lender to make a Loan on the
occasion of any Borrowing, and of the Issuing Bank to issue, amend, renew or extend any Letter of
Credit, is subject to the satisfaction of the following conditions:

     (a) The representations and warranties of the Borrower set forth in this Agreement
shall be true and correct on and as of the date of such Borrowing or the date of issuance,
amendment, renewal or extension of such Letter of Credit, as applicable.

     (b) At the time of and immediately after giving effect to such Borrowing or the
issuance, amendment, renewal or extension of such Letter of Credit, as applicable, no
Default or Event of Default shall have occurred and be continuing or would result from such
Borrowing or the issuance, amendment, renewal or extension of such Letter of Credit.

     (c) Commencing on the Amendment No. 3 Effective Date and continuing through but not
including February 1, 2010, at the time of a Borrowing, the minimum Cash Balance shall equal
or exceed 1.5 times the Outstanding Amount of the Revolving Loans (calculated, for the
avoidance of doubt, to include the amount of such proposed Borrowing); and commencing
February 1, 2010, at the time of a Borrowing, the minimum Cash Balance shall equal or exceed
1.2 times the Outstanding Amount of the Revolving Loans (calculated, for the avoidance of
doubt, to include the amount of such proposed Borrowing); provided, however
that in the event the Consolidated Total Leverage Ratio of the Borrower is less than 2.25 to
1.00 as of the last day of each of the two most recently ended Measurement Periods for which
Compliance Certificates have been delivered, the restrictions set forth in this Section
4.2(c) shall terminate. On the funding date of any Loan, prior to the funding of such
Loan, the Borrower shall deliver to the Administrative Agent an officer’s certificate
certifying as to the calculation of the Cash Balance as of such date, and including a
detailed listing by country, and certifying that such Cash Balance at such date complies
with this Section 4.2(c), such officer’s certificate and certifications to be in
form and substance satisfactory to the Administrative Agent.

     (d) During any Clean-up Period, no Borrowings constituting Revolving Loans shall be
permitted.

Each Borrowing and each issuance, amendment, renewal or extension of a Letter of Credit shall be
deemed to constitute a representation and warranty by the Borrower on the date thereof as to the
matters specified in paragraphs (a) and (b) of this Section.

ARTICLE V.

AFFIRMATIVE COVENANTS

     Until the Commitments have expired or been terminated and the principal of and interest on
each Loan and all fees payable hereunder shall have been paid in cash in full and all Letters of
Credit shall have expired or terminated and all LC Disbursements shall have been reimbursed, the
Borrower covenants and agrees with the Lenders that:

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     SECTION 5.1. Financial Statements; Ratings Change and Other Information. The
Borrower will furnish to the Administrative Agent and each Lender:

     (a) within 90 days after the end of each fiscal year of the Borrower, its audited
consolidated balance sheet and related statements of operations, stockholders’ equity and
cash flows as of the end of and for such year, setting forth in each case in comparative
form the figures for the previous fiscal year, all reported on by an Approved Auditor
(without a “going concern” or like qualification or exception and without any qualification
or exception as to the scope of such audit) to the effect that such consolidated financial
statements present fairly in all material respects the financial condition and results of
operations of the Borrower and its consolidated Subsidiaries on a consolidated basis in
accordance with GAAP consistently applied;

     (b) (i) within 45 days after the end of each of the first three fiscal quarters of each
fiscal year of the Borrower, its consolidated balance sheet and related statements of
operations, stockholders’ equity and cash flows as of the end of and for such fiscal quarter
and the then elapsed portion of the fiscal year, setting forth in each case in comparative
form the figures for the corresponding period or periods of (or, in the case of the balance
sheet, as of the end of) the previous fiscal year, all certified by one of its Financial
Officers as presenting fairly in all material respects the financial condition and results
of operations of the Borrower and its consolidated Subsidiaries on a consolidated basis in
accordance with GAAP consistently applied, subject to normal year-end audit adjustments and
the absence of footnotes;

          (ii) within 30 days after the end of each fiscal month of the Borrower commencing with
the month ending February 28, 2009, management prepared consolidated and consolidating
balance sheets, and related statements of operations, stockholder’s equity and cash flows of
the Borrower as of the end of and for such fiscal month and the then elapsed portion of the
fiscal year, setting forth in each case in comparative form the figures for the
corresponding period or periods of (or, in the case of the balance sheet, as of the end of)
the previous fiscal year; all prepared and reviewed by one of its Financial Officers or
under such Financial Officer’s direct supervision and attested to by its Financial Officer
that such financial statements have been so prepared and reviewed and that such financial
statements present fairly in all material respects the financial condition of the Borrower
and its Subsidiaries on a consolidated and consolidating basis, subject to normal quarterly
true-ups and adjustments, and as being prepared in good faith and as based upon internal
management reporting systems;

     (c) concurrently with any delivery of financial statements under clause (a), or
clause (b) above, a Compliance Certificate in the form of Exhibit E of a
Financial Officer of the Borrower, (i) certifying as to whether a Default has occurred and,
if a Default has occurred, specifying the details thereof and any action taken or proposed
to be taken with respect thereto, (ii) setting forth reasonably detailed calculations
demonstrating compliance with Section 6.9 and (iii) stating whether any change in
GAAP or in the application thereof has occurred since the date of the audited financial
statements referred to in Section 3.4 that could potentially impact the Borrower
and, if

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any such change has occurred, specifying the effect of such change on the financial
statements accompanying such certificate;

     (d) promptly after the same become publicly available, copies of all periodic and other
reports, proxy statements and other materials filed by the Borrower or any Subsidiary with
the Securities and Exchange Commission, or any Governmental Authority succeeding to any or
all of the functions of said Commission, or with any national securities exchange, or
distributed by the Borrower to its shareholders generally, as the case may be;

     (e) promptly after Moody’s or S&P shall have announced a change in the rating
established or deemed to have been established for the Index Debt, written notice of such
rating change;

     (f) promptly following any request therefor, such other information regarding the
operations, business affairs and financial condition of the Borrower or any Subsidiary, or
compliance with the terms of this Agreement, as the Administrative Agent or any Lender may
reasonably request;

     (g) promptly, but in any event, (i) within 30 days after the commencement of each
fiscal year of the Borrower, a detailed consolidated budget for the fiscal year and a
detailed consolidated budget by month for the first fiscal quarter of such fiscal year
(including a projected consolidated balance sheet and related statements of projected
operations and cash flow as of the end of such fiscal year and for such first quarter of
such fiscal year) approved by the Borrower’s board of directors, and (ii) within 90 days
after the commencement of each fiscal year of the Borrower, a detailed consolidated budget
by month for the remaining three fiscal quarters of such fiscal year (including a projected
consolidated balance sheet and related statements of projected operations and cash flow for
such remaining portion of such fiscal year) approved by the Borrower’s board of directors
(collectively, the “Projections”); and

     (h) promptly, but in any event within five (5) Business Days of any payment of an Earn
Out Obligation, deliver to the Administrative Agent an officer’s certificate, signed by a
Responsible Officer of the Borrower, setting forth reasonably detailed calculations of the
Earn Out Obligation paid or to be paid and attaching a copy of the applicable definitive
documentation setting forth the calculation for such Earn Out Obligation.

     The Borrower hereby acknowledges that (a) the Administrative Agent will make available
to the Lenders and the Issuing Bank materials and/or information provided by or on behalf of
the Borrower hereunder (collectively, “Borrower Materials”) by posting the Borrower
Materials on IntraLinks or another similar electronic system (the “Platform”) and (b)
certain of the Lenders (each, a “Public Lender”) may have personnel who do not wish
to receive material non-public information with respect to the Borrower or its Affiliates,
or the respective securities of any of the foregoing, and who may be engaged in investment
and other market-related activities with respect to such Persons’ securities. The Borrower
hereby agrees that it will use commercially reasonable efforts

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to identify that portion of the Borrower Materials that may be distributed to the
Public Lenders and that (w) all such Borrower Materials shall be clearly and conspicuously
marked “PUBLIC” which, at a minimum, shall mean that the word “PUBLIC” shall appear
prominently on the first page thereof; (x) by marking Borrower Materials “PUBLIC,” the
Borrower shall be deemed to have authorized the Administrative Agent, the Issuing Bank and
the Lenders to treat such Borrower Materials as not containing any material non-public
information (although it may be sensitive and proprietary) with respect to the Borrower or
its securities for purposes of United States Federal and state securities laws (provided,
however, that to the extent such Borrower Materials constitute Information, they shall be
treated as set forth in Section 9.12); (y) all Borrower Materials marked “PUBLIC”
are permitted to be made available through a portion of the Platform designated “Public
Investor;” and (z) the Administrative Agent shall be entitled to treat any Borrower
Materials that are not marked “PUBLIC” as being suitable only for posting on a portion of
the Platform not designated “Public Investor.”

     SECTION 5.2. Notices of Material Events. The Borrower will furnish to the
Administrative Agent and each Lender prompt written notice of the following:

     (a) the occurrence of any Default;

     (b) the filing or commencement of any action, suit or proceeding by or before any
arbitrator or Governmental Authority against or affecting the Borrower or any Affiliate
thereof that, if adversely determined, could reasonably be expected to result in a Material
Adverse Effect;

     (c) the occurrence of any ERISA Event that, alone or together with any other ERISA
Events that have occurred, could reasonably be expected to result in liability of the
Borrower and its Subsidiaries in an aggregate amount exceeding $100,000; and

     (d) of the (i) occurrence of any Disposition of property or assets for which the
Borrower is required to make a mandatory prepayment pursuant to Section 2.10(b),
(ii) occurrence of any sale of Equity Interests for which the Borrower is required to make a
mandatory prepayment pursuant to Section 2.10(b), (iii) incurrence or issuance of
any Indebtedness for which the Borrower is required to make a mandatory prepayment pursuant
to Section 2.10(b), and (iv) receipt of any Extraordinary Receipt for which the
Borrower is required to make a mandatory prepayment pursuant to Section 2.10(b);

     (e) any other development that results in, or could reasonably be expected to result
in, a Material Adverse Effect; and

     (f) the proposed commencement date of any Clean-up Period one (1) Business Day prior to
such date.

Each notice delivered under this Section shall be accompanied by a statement of a Responsible
Officer of the Borrower setting forth the details of the event or development requiring such notice
and any action taken or proposed to be taken with respect thereto.

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     SECTION 5.3. Existence; Conduct of Business. The Borrower will, and will cause each
of its Subsidiaries to, do or cause to be done all things necessary to preserve, renew and keep
in full force and effect its legal existence and the rights, licenses, permits, privileges and
franchises material to the conduct of its business; provided that the foregoing shall not
prohibit any merger, consolidation, liquidation or dissolution permitted under
Section 6.3.

     SECTION 5.4. Payment of Obligations. The Borrower will, and will cause each of its
Subsidiaries to, pay its obligations, including Tax liabilities, that, if not paid, could result
in a Material Adverse Effect before the same shall become delinquent or in default, except where
(a) the validity or amount thereof is being contested in good faith by appropriate proceedings,
(b) the Borrower or such Subsidiary has set aside on its books adequate reserves with respect
thereto in accordance with GAAP and (c) the failure to make payment pending such contest could
not reasonably be expected to result in a Material Adverse Effect.

     SECTION 5.5. Maintenance of Properties; Insurance. The Borrower will, and will
cause each of its Subsidiaries to, (a) keep and maintain all property material to the conduct of
its business in good working order and condition, ordinary wear and tear excepted, and
(b) maintain, with financially sound and reputable insurance companies, insurance in such amounts
and against such risks as are customarily maintained by companies engaged in the same or similar
businesses operating in the same or similar locations.

     SECTION 5.6. Books and Records; Inspection Rights. The Borrower will, and will
cause each of its Subsidiaries to, keep proper books of record and account in which full, true
and correct entries in all material respects are made of all dealings and transactions in
relation to its business and activities. The Borrower will, and will cause each of its
Subsidiaries to, permit any representatives designated by the Administrative Agent or any Lender,
upon reasonable prior notice, to visit and inspect its properties, to examine and make extracts
from its books and records, and to discuss its affairs, finances and condition with its officers
and independent accountants, all at such reasonable times and as often as reasonably requested
and, so long as no Default or Event of Default is then continuing, upon reasonable notice to the
Borrower.

     SECTION 5.7. Compliance with Laws. The Borrower will, and will cause each of its
Subsidiaries to, comply with all laws, rules, regulations and orders of any Governmental
Authority applicable to it or its property, except where the failure to do so, individually or in
the aggregate, could not reasonably be expected to result in a Material Adverse Effect.

     SECTION 5.8. Use of Proceeds and Letters of Credit. The proceeds of the Revolving
Loans and the Term B Loans will be used only for general corporate purposes, including share
repurchases permitted pursuant in the terms hereof. The proceeds of the Term A Loan will be used
on the Effective Date to refinance the Existing Credit Agreement. No part of the proceeds of any
Loan will be used, whether directly or indirectly, for any purpose that entails a violation of
any of the Regulations of the Board, including Regulations T, U and X. Letters of Credit will be
issued for general corporate purposes.

     SECTION 5.9. Additional Subsidiaries.

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     (a) At any time that any Loan Party or any newly formed or acquired Subsidiary that is
to become a Loan Party pursuant to clause (b) below acquires any personal property
not subject to a perfected security interest in and Lien in favor of the Administrative
Agent pursuant to the Collateral Documents, within five (5) Business Days after the
acquisition of such personal property by such Person, the Borrower shall furnish to the
Administrative Agent, in reasonable detail, a written description of such personal property.

     (b) Within thirty (30) days of the formation or acquisition of a Subsidiary by any Loan
Party (other than a Foreign Subsidiary, which is addressed in clause (c) below), the
Borrower shall, and shall cause any such Subsidiary to, at the Borrower’s expense, (i) duly
execute and deliver to the Administrative Agent a joinder agreement to the Guaranty, the
Security Agreement and the Pledge Agreement, and all other applicable Collateral Documents
specified by and in form and substance satisfactory to the Administrative Agent, (ii)
deliver to the Administrative Agent documents of the types referred to in Section
4.1(d), Section 4.1(f) and Section 4.1(g), and (iii) deliver to the
Administrative Agent any other documents and instruments requested by the Administrative
Agent, including favorable opinions of counsel to the Borrower and such Subsidiary (which
shall cover, among other things, the legality, validity, binding effect and enforceability
of the documentation referred to in clause (i)), all in form, content and scope
reasonably satisfactory to the Administrative Agent. In addition, the Borrower shall, and
shall cause any such Subsidiary to, at the Borrower’s expense, take all such other actions
as the Administrative Agent may consider necessary or desirable to give full effect to the
Guaranty and to perfect and preserve the rights and powers of the Administrative Agent and
the Lenders under the Collateral Documents.

     (c) Within thirty (30) days of the formation or acquisition of a Foreign Subsidiary by
any Loan Party, the Borrower shall, and shall cause the applicable Loan Party and such
Foreign Subsidiary to, at the Borrower’s expense, (i) duly execute and deliver to the
Administrative Agent a Pledge Agreement or such other document applicable under applicable
law as the Administrative Agent shall deem necessary or desirable for the collateral pledge
of and perfection of the Equity Interests of such Foreign Subsidiary, (ii) deliver to the
Administrative Agent all certificates representing the Equity Interests pledged to the
Administrative Agent and the Lenders pursuant to the Pledge Agreement, accompanied by
instruments of transfer and undated stock powers endorsed in blank, for certificated Equity
Interests, (iii) deliver to the Administrative Agent documents of the types referred to in
Section 4.1(d) through and including Section 4.1(g), and any other documents
and instruments requested by the Administrative Agent, including favorable opinions of
counsel to the Borrower and such Subsidiary (which shall cover, among other things, the
legality, validity, binding effect and enforceability of the documentation referred to in
clause (i)), all in form, content and scope reasonably satisfactory to the
Administrative Agent, (iv) taking such additional actions as the Administrative Agent may
consider necessary or desirable under applicable law to perfect the Lien of the
Administrative Agent in such Equity Interests. The Loan Parties will pledge to the
Administrative Agent, for the benefit of the Lenders and the Administrative Agent, all the
issued and outstanding Equity Interests of each Foreign Subsidiary, except, to the extent
such pledge of the Equity Interest of any Foreign

53

 

Subsidiary that qualifies as a controlled foreign corporation within the meaning of
Section 951 of the Code would result in any material adverse tax consequence or duty, in
which case, the Loan Parties will pledge to the Administrative Agent, for the benefit of the
Lenders and the Administrative Agent, 66% of the voting Equity Interests and 100% of the
non-voting Equity Interests of each such first-tier Foreign Subsidiary.

     SECTION 5.10. Amendment Agreement No. 3 Post-Closing Obligations. The Borrower
hereby covenants and agrees to execute and/or deliver (or cause the execution and/or delivery of)
each of the following items to the Administrative Agent by the dates identified below (unless
otherwise extended or waived in a written agreement by the Administrative Agent in its sole
discretion):

     (a) On or before May 15, 2009, binding insurance endorsements satisfactory to the
Administrative Agent listing the Administrative Agent as additional insured with respect to
liability insurance and as lender loss payee with respect to property insurance.

     (b) On or before June 15, 2009, all documentation necessary or desirable in the
Administrative Agent’s reasonable determination to be executed or delivered under the laws
of France in connection with the pledge of the Equity Interests of the French Foreign
Subsidiary, together with legal opinions relating thereto and such other documents
reasonably requested by the Administrative Agent in connection therewith, all in form and
substance satisfactory to the Administrative Agent and its counsel.

     (c) On or before May 11, 2009, evidence that all documentation, filings, and payments
required to reinstate the articles of incorporation of GSBC Ohio Incorporation have been
filed or made with the Ohio Department of Taxation and Secretary of State of the State of
Ohio, which includes, without limitation, the cancellation notice with respect to GSBC Ohio
Corporation’s articles of incorporation, the Ohio corporate franchise tax identification
number of GSBC Ohio Corporation and the federal employee identification number of GSBC Ohio
Corporation.

     (d) On or before June 3, 2009, evidence that the articles of incorporation of GSBC Ohio
Corporation have been reinstated and that GSBC Ohio Corporation is in good standing in the
State of Ohio, which includes, without limitation, (i) evidence that the “D-3” certificate
of reinstatement received from the Ohio Department of Taxation, together with a check or
money order for the filing fee of $25.00, has been forwarded to the Secretary of State of
the State of Ohio, (ii) a certified copy of the certificate of reinstatement of GSBC Ohio
Corporation from the Secretary of State of the State of Ohio, and (iii) a good standing
certificate from the Secretary of State of the State of Ohio, stating that GSBC Ohio
Corporation is currently in good standing upon the records of this office. Within 1
Business Day of the Borrower’s receipt of such good standing certificate with respect to
GSBC Ohio Corporation, the Borrower shall deliver to the Administrative Agent confirmation
that the executed signature page of GSBC Ohio Corporation to the Loan Parties’
acknowledgement attached to Amendment Agreement No. 3 is released from escrow and may be
appended to such Loan Parties’ acknowledgement.

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ARTICLE VI.

NEGATIVE COVENANTS

     Until the Commitments have expired or terminated and the principal of and interest on each
Loan and all fees payable hereunder have been paid in cash in full and all Letters of Credit have
expired or terminated and all LC Disbursements shall have been reimbursed, the Borrower covenants
and agrees with the Lenders that:

     SECTION 6.1. Indebtedness. The Borrower will not, and will not permit any
Subsidiary to, create, incur, assume or permit to exist any Indebtedness, except:

     (a) Indebtedness created hereunder;

     (b) Indebtedness existing on the date hereof and set forth in Schedule 6.1 and
extensions, renewals and replacements of any such Indebtedness that do not increase the
outstanding principal amount thereof;

     (c) unsecured Indebtedness of (i) a Loan Party owed to another Loan Party,
provided that (x) all such Indebtedness is evidenced by promissory notes and
all such notes shall be subject to a Lien in favor of the Administrative Agent pursuant to
the Collateral Documents and (y) all such Indebtedness shall be expressly subordinated in
right of payment to the full and final payment in full in cash of the Obligations pursuant
to a subordination agreement or the terms of the applicable promissory notes that in each
such case shall be satisfactory to the Administrative Agent, (ii) a Loan Party owed to a
Subsidiary not a Loan Party hereunder, provided that all such Indebtedness
shall be subordinated in right of payment to the full and final payment in full in cash of
the Obligations pursuant to a subordination agreement or the terms of the applicable
promissory notes that in each such case shall be satisfactory to the Administrative Agent,
(iii) Harris Decima Inc., a corporation formed under the laws of the Province of Ontario,
Canada, owed to the Borrower in an aggregate principal amount not to exceed $1,542,875 at
any time, (iv) Marketshare Limited, a company formed under the laws of Hong Kong, and
Marketshare Pte., Ltd., a company formed under the laws of Singapore, owed to the Borrower
in an aggregate principal amount not to exceed $1,209,522 at any time, (v) a Subsidiary not
a Loan Party to a Subsidiary not a Loan Party, and (vi) other than as expressly provided for
herein, a Subsidiary not a Loan Party hereunder owed to a Loan Party, provided that
the aggregate principal amount of all such Indebtedness shall not exceed $250,000 at any
time; provided that the Borrower will not, and will not permit any Subsidiary to,
prepay, redeem, purchase, defease or otherwise satisfy prior to the scheduled maturity
thereof in any manner, or make any payment in violation of any subordination terms of, any
Indebtedness described in Section 6.1(c)(ii), except regularly scheduled or required
repayments or redemptions;

     (d) Guarantees by (i) the Borrower of any Indebtedness of any Loan Party and (ii) any
Subsidiary of the Borrower of Indebtedness of the Borrower;

     (e) Indebtedness of the Borrower or any Subsidiary incurred to finance the acquisition,
construction or improvement of any fixed or capital assets, including

55

 

Capitalized Lease Obligations and Indebtedness assumed in connection with the
acquisition of any such assets or secured by a Lien on any such assets prior to the
acquisition thereof, and extensions, renewals and replacements of any such Indebtedness that
do not increase the outstanding principal amount thereof; provided that (i) such
Indebtedness is incurred prior to or within 90 days after such acquisition or the completion
of such construction or improvement and (ii) the aggregate principal amount of Indebtedness
permitted by this clause (e) shall not exceed $3,500,000 at any time outstanding;
and

     (f) other unsecured Indebtedness incurred in the ordinary course of business in an
aggregate principal amount not to exceed $250,000 at any time outstanding.

     SECTION 6.2. Liens. The Borrower will not, and will not permit any Subsidiary to,
create, incur, assume or permit to exist any Lien on any property or asset now owned or hereafter
acquired by it, or assign or sell any income or revenues (including accounts receivable) or
rights in respect of any thereof, except:

     (a) Permitted Encumbrances;

     (b) any Lien on any property or asset of the Borrower or any Subsidiary existing on the
date hereof and set forth in Schedule 6.2; provided that (i) such Lien shall
not apply to any other property or asset of the Borrower or any Subsidiary and (ii) such
Lien shall secure only those obligations which it secures on the date hereof and extensions,
renewals and replacements thereof that do not increase the outstanding principal amount
thereof;

     (c) any Lien existing on any property or asset prior to the acquisition thereof by the
Borrower or any Subsidiary or existing on any property or asset of any Person that becomes a
Subsidiary after the date hereof prior to the time such Person becomes a Subsidiary;
provided that (i) such Lien is not created in contemplation of or in connection with
such acquisition or such Person becoming a Subsidiary, as the case may be, (ii) such Lien
shall not apply to any other property or assets of the Borrower or any Subsidiary and (iii)
such Lien shall secure only those obligations which it secures on the date of such
acquisition or the date such Person becomes a Subsidiary, as the case may be and extensions,
renewals and replacements thereof that do not increase the outstanding principal amount
thereof;

     (d) Liens on fixed or capital assets acquired, constructed or improved by the Borrower
or any Subsidiary; provided that (i) such security interests secure Indebtedness
permitted by clause (e) of Section 6.1, (ii) such security interests and
the Indebtedness secured thereby are incurred prior to or within 90 days after such
acquisition or the completion of such construction or improvement, (iii) the Indebtedness
secured thereby does not exceed 100% of the cost of acquiring, constructing or improving
such fixed or capital assets and (iv) such security interests shall not apply to any other
property or assets of the Borrower or any Subsidiary; and

56

 

     (e) Liens created pursuant to any Loan Document in favor of the Administrative Agent,
for the benefit of the Lenders and the Administrative Agent.

     SECTION 6.3. Fundamental Changes; Line of Business. (a) The Borrower will not, and
will not permit any Subsidiary to, merge into or consolidate with any other Person, or permit any
other Person to merge into or consolidate with it, or sell, transfer, lease or otherwise Dispose
of (in one transaction or in a series of transactions) all or any substantial part of its assets,
or all or substantially all of the stock of any of its Subsidiaries (in each case, whether now
owned or hereafter acquired), or liquidate or dissolve, except that, if at the time
thereof and immediately after giving effect thereto no Default shall have occurred and be
continuing (i) any Subsidiary may merge into the Borrower in a transaction in which the Borrower
is the surviving entity, (ii) any Subsidiary may merge into any Subsidiary in a transaction in
which the surviving entity is a Subsidiary, provided that in the event any Subsidiary to
such merger is Loan Party, such Subsidiary that is a Loan Party shall be the surviving entity,
(iii) any Subsidiary that is a Loan Party may sell, transfer, lease or otherwise Dispose of its
assets to the Borrower or to another Subsidiary that is a Loan Party, (iv) any Subsidiary that is
not a Loan Party may sell, transfer, lease or otherwise Dispose of its assets to another
Subsidiary that is not a Loan Party, (v) any Subsidiary may liquidate or dissolve if the Borrower
determines in good faith that such liquidation or dissolution is in the best interests of the
Borrower and is not materially disadvantageous to the Lenders; provided that any such
merger involving a Person that is not a wholly owned Subsidiary immediately prior to such merger
shall not be permitted unless also permitted by Section 6.4.

     (b) The Borrower will not, and will not permit any of its Subsidiaries to, engage to
any material extent in any business other than businesses of the type conducted by the
Borrower and its Subsidiaries on the date of execution of this Agreement and businesses
reasonably related thereto.

     SECTION 6.4. Investments, Loans, Advances, Guarantees and Acquisitions. The
Borrower will not, and will not permit any of its Subsidiaries to, purchase, hold or acquire
(including pursuant to any merger with any Person that was not a wholly owned Subsidiary prior to
such merger) any capital stock, evidences of indebtedness or other securities (including any
option, warrant or other right to acquire any of the foregoing) of, make or permit to exist any
loans or advances to, Guarantee any obligations of, or make or permit to exist any investment or
any other interest in, any other Person, or purchase or otherwise acquire (in one transaction or
a series of transactions) any assets of any other Person constituting a business unit, except:

     (a) Permitted Investments;

     (b) Investments by the Borrower in the capital stock of (i) any Loan Party and (ii) any
Subsidiary that is not a Loan Party to the extent permitted under Section 6.1(c)(v);

     (c) Investments in Indebtedness permitted under Section 6.1(c); and

     (d) Guarantees constituting Indebtedness permitted by Section 6.1.

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     SECTION 6.5. Swap Agreements. The Borrower will not, and will not permit any of its
Subsidiaries to, enter into any Swap Agreement, except (a) Swap Agreements entered into to hedge
or mitigate risks to which the Borrower or any Subsidiary has actual exposure (other than those
in respect of Equity Interests of the Borrower or any of its Subsidiaries), and (b) Swap
Agreements entered into in order to effectively cap, collar or exchange interest rates (from
fixed to floating rates, from one floating rate to another floating rate or otherwise) with
respect to any interest-bearing liability or investment of the Borrower or any Subsidiary.

     SECTION 6.6. Restricted Payments. The Borrower will not, and will not permit any of
its Subsidiaries to, declare or make, or agree to pay or make, directly or indirectly, any
Restricted Payment, except (a) the Borrower may declare and pay dividends with respect to its
Equity Interests payable solely in additional shares of its common stock, (b) Subsidiaries may
declare and pay dividends ratably with respect to their Equity Interests and (c) so long as no
Default or Event of Default shall then be continuing or would result therefrom, the Borrower may
make non-cash Restricted Payments in the form of non-redeemable Equity Interests pursuant to and
in accordance with stock option plans and other benefit plans for directors, management or
employees of the Borrower and its Subsidiaries in existence as of the Effective Date.

     SECTION 6.7. Transactions with Affiliates. The Borrower will not, and will not
permit any of its Subsidiaries to, sell, lease or otherwise transfer any property or assets to,
or purchase, lease or otherwise acquire any property or assets from, or otherwise engage in any
other transactions with, any of its Affiliates, except (a) in the ordinary course of business at
prices and on terms and conditions that would be obtainable at the time by the Borrower or such
Subsidiary in a comparable arm’s length transaction between or among Persons that are not
Affiliates, (b) transactions between or among the Borrower and its wholly-owned Subsidiaries not
involving any other Affiliate so long as such transactions are on fair and reasonable terms
substantially similar to those that would be obtainable at the time by the Borrower or such
Subsidiary in a comparable arm’s length transaction between or among Persons that are not
Affiliates of one another and (c) any Restricted Payment permitted by Section 6.6.

     SECTION 6.8. Restrictive Agreements. The Borrower will not, and will not permit any
of its Subsidiaries to, directly or indirectly, enter into, incur or permit to exist any
agreement or other arrangement that prohibits, restricts or imposes any condition upon (a) the
ability of the Borrower or any Subsidiary to create, incur or permit to exist any Lien upon any
of its property or assets, or (b) the ability of any Subsidiary to pay dividends or other
distributions with respect to any shares of its capital stock or to make or repay loans or
advances to the Borrower or any other Subsidiary or to Guarantee Indebtedness of the Borrower or
any other Subsidiary; provided that (i) the foregoing shall not apply to restrictions and
conditions imposed by law or by this Agreement, (ii) the foregoing shall not apply to customary
restrictions and conditions contained in agreements relating to the sale of a Subsidiary pending
such sale, provided such restrictions and conditions apply only to the Subsidiary that is to be
sold and such sale is permitted hereunder, (iii) clause (a) of the foregoing shall not
apply to restrictions or conditions imposed by any agreement relating to secured Indebtedness
permitted by this Agreement if such restrictions or conditions apply only to the property or
assets securing such Indebtedness and (iv) clause (a) of the foregoing shall

58

 

not apply to customary provisions in leases and other contracts restricting the assignment
thereof.

     SECTION 6.9. Financial Covenants.

     (a) Consolidated Total Leverage Ratio. The Borrower will not permit the
Consolidated Total Leverage Ratio as of the end of any Measurement Period of the Borrower to
be greater than the applicable ratio set forth in the following table for the applicable
period set forth opposite thereto:

	 	 	 	 	 
	Applicable Ratio	 	Applicable Period
	 	3.80 to 1.00	 	 	Measurement Period ending March 31, 2009

	 	5.25 to 1.00	 	 	Measurement Period ending June 30, 2009

	 	6.40 to 1.00	 	 	Measurement Period ending September 30, 2009

	 	4.05 to 1.00	 	 	Measurement Period ending December 31, 2009

	 	4.20 to 1.00	 	 	Measurement Period ending March 31, 2010

	 	2.45 to 1.00	 	 	Measurement Period ending June 30, 2010

	 	2.10 to 1.00	 	 	Measurement Period ending September 30, 2010

	 	2.00 to 1.00	 	 	Measurement Period ending December 31, 2010 and the
Measurement Period ending on the last day of each fiscal
quarter thereafter

     (b) Consolidated Interest Coverage Ratio. The Borrower will not permit the
Consolidated Interest Coverage Ratio as of the end of any Measurement Period of the Borrower
to be less than the applicable ratio set forth in the following table for the applicable
period set forth opposite thereto:

	 	 	 	 	 
	Applicable Ratio	 	Applicable Period
	 	3.00 to 1.00	 	 	For the Measurement Period ending March 31, 2009

	 	2.15 to 1.00	 	 	For the Measurement Period ending June 30, 2009

	 	1.75 to 1.00	 	 	For the Measurement Period ending September 30, 2009

	 	2.20 to 1.00	 	 	For the Measurement Period ending December 31, 2009

	 	2.25 to 1.00	 	 	For the Measurement Period ending March 31, 2010

	 	3.00 to 1.00	 	 	For the Measurement Period ending June 30, 2010 and for
the Measurement Period ending on the last day of each
fiscal quarter thereafter

     (c) Minimum Revenue. The Borrower will not permit Revenue as of the end of any
three month period of the Borrower to be less than the amount set forth in the following
table for the applicable period set forth opposite thereto:

	 	 	 	 	 
	Applicable Amount	 	Applicable Period
	$	33,300,000	 	 	For the three month period ending March 31, 2009

	$	34,400,000	 	 	For the three month period ending April 30, 2009

	$	36,400,000	 	 	For the three month period ending May 31, 2009

	$	36,700,000	 	 	For the three month period ending June 30, 2009

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	Applicable Amount	 	Applicable Period
	$	36,500,000	 	 	For the three month period ending July 31, 2009

	$	33,900,000	 	 	For the three month period ending August 31, 2009

	$	33,200,000	 	 	For the three month period ending September 30, 2009

	$	35,900,000	 	 	For the three month period ending October 31, 2009

	$	39,600,000	 	 	For the three month period ending November 30, 2009

	$	40,100,000	 	 	For the three month period ending December 31, 2009

	$	36,700,000	 	 	For the three month period ending January 31, 2010

	$	33,700,000	 	 	For the three month period ending February 28, 2010

	$	34,000,000	 	 	For the three month period ending March 31, 2010

	$	36,500,000	 	 	For the three month period ending April 30, 2010

	$	40,200,000	 	 	For the three month period ending May 31, 2010

	$	42,200,000	 	 	For the three month period ending June 30, 2010

	$	41,500,000	 	 	For the three month period ending July 31, 2010

	$	37,900,000	 	 	For the three month period ending August 31, 2010

	$	36,200,000	 	 	For the three month period ending September 30, 2010

	$	39,000,000	 	 	For the three month period ending October 31, 2010

	$	43,000,000	 	 	For the three month period ending November 30, 2010

	$	43,400,000	 	 	For the three month period ending December 31, 2010

	$	39,500,000	 	 	For the three month period ending January 31, 2011

	$	36,200,000	 	 	For the three month period ending February 28, 2011

	$	36,400,000	 	 	For the three month period ending March 31, 2011

	$	39,100,000	 	 	For the three month period ending April 30, 2011

	$	43,100,000	 	 	For the three month period ending May 31, 2011

	$	45,400,000	 	 	For the three month period ending June 30, 2011

	$	41,500,000	 	 	For the three month period ending July 31, 2011

	$	37,900,000	 	 	For the three month period ending August 31, 2011

	$	36,200,000	 	 	For the three month period ending September 30, 2011

	$	39,000,000	 	 	For the three month period ending October 31, 2011

	$	43,000,000	 	 	For the three month period ending November 30, 2011

	$	43,400,000	 	 	For the three month period ending December 31, 2011

	$	39,500,000	 	 	For the three month period ending January 31, 2012

	$	36,200,000	 	 	For the three month period ending February 29, 2012

	$	36,400,000	 	 	For the three month period ending March 31, 2012

	$	39,100,000	 	 	For the three month period ending April 30, 2012

	$	43,100,000	 	 	For the three month period ending May 31, 2012

	$	45,400,000	 	 	For the three month period ending June 30, 2012

	$	41,500,000	 	 	For the three month period ending July 31, 2012

	$	37,900,000	 	 	For the three month period ending August 31, 2012 and
each three month period ending thereafter

     SECTION 6.10. Capital Expenditures. The Borrower will not, and will not permit any
of its Subsidiaries to, make or become legally obligated to make Capital Expenditures in an
amount in the aggregate for the Borrower and its Subsidiaries during each fiscal year exceeding
$4,500,000, provided that, such amount of aggregate Capital Expenditures shall be
increased to $7,000,000 following the date on which the Borrower shall have delivered

60

 

evidence satisfactory to the Administrative Agent that the Consolidated Total Leverage Ratio
as of the last day of each of the two most recently ended Measurement Periods for which
Compliance Certificates have been delivered is less than 2.00 to 1.00, provided,
further that the additional $2,500,000 shall only be available to the Borrower in the
fiscal quarters following delivery of the Compliance Certificates referred to in this Section
6.10.

     SECTION 6.11. Accounting Changes. The Borrower will not, and will not permit any of
its Subsidiaries to, make any change in (a) accounting policies or reporting practices, except as
required by GAAP, or (b) fiscal year.

ARTICLE VII.

EVENTS OF DEFAULT

     SECTION 7.1. Events of Default. If any of the following events (“Events of
Default”) shall occur:

     (a) the Borrower shall fail to pay any principal of any Loan or any reimbursement
obligation in respect of any LC Disbursement when and as the same shall become due and
payable, whether at the due date thereof or at a date fixed for prepayment thereof or
otherwise;

     (b) the Borrower shall fail to pay any interest on any Loan or any fee or any other
amount (other than an amount referred to in clause (a) of this Article) payable
under this Agreement, when and as the same shall become due and payable;

     (c) any representation or warranty made or deemed made by or on behalf of the Borrower
or any Subsidiary in or in connection with this Agreement, any other Loan Document or any
amendment or modification hereof or thereof or waiver hereunder or thereunder, or in any
report, certificate, financial statement or other document furnished pursuant to or in
connection with this Agreement, any other Loan Document or any amendment or modification
hereof or thereof or waiver hereunder or thereunder, shall prove to have been materially
incorrect when made or deemed made;

     (d) (i) the Borrower shall fail to observe or perform any covenant, condition or
agreement contained in Section 5.2, Section 5.3 (with respect to the
Borrower’s existence), Section 5.5 (with respect to maintenance of insurance),
Section 5.6, Section 5.8, Section 5.9 or Section 5.10 or in
Article VI, (ii) any Guarantor shall fail to perform or observe any term, covenant
or agreement contained in the Guaranty or (iii) the Borrower or any Loan Party fails to
perform or observe any term, covenant or agreement contained in any Collateral Document to
which it is a party after, to the extent expressly provided in such Collateral Document,
receipt of any notice required to be provided therein or grace period permitted therein.

     (e) the Borrower shall fail to observe or perform any covenant, condition or agreement
contained in this Agreement (other than those specified in clauses (a), (b)
or (d) of this Article), and such failure shall continue unremedied for a period of
30 days after notice thereof from the Administrative Agent to the Borrower (which notice
will be given at the request of any Lender);

61

 

     (f) the Borrower or any Subsidiary shall fail to make any payment (whether of principal
or interest and regardless of amount) in respect of any Material Indebtedness, when and as
the same shall become due and payable (after the expiration of any applicable grace period);

     (g) any event or condition occurs that results in any Material Indebtedness becoming
due prior to its scheduled maturity or that enables or permits (with or without the giving
of notice, the lapse of time or both) the holder or holders of any Material Indebtedness or
any trustee or agent on its or their behalf to cause any Material Indebtedness to become
due, or to require the prepayment, repurchase, redemption or defeasance thereof, prior to
its scheduled maturity; provided that this clause (g) shall not apply to
secured Indebtedness that becomes due as a result of the voluntary sale or transfer of the
property or assets securing such Indebtedness;

     (h) an involuntary proceeding shall be commenced or an involuntary petition shall be
filed seeking (i) liquidation, reorganization or other relief in respect of the Borrower or
any Subsidiary or its debts, or of a substantial part of its assets, under any Federal,
state or foreign bankruptcy, insolvency, receivership or similar law now or hereafter in
effect or (ii) the appointment of a receiver, trustee, custodian, sequestrator, conservator
or similar official for the Borrower or any Subsidiary or for a substantial part of its
assets, and, in any such case, such proceeding or petition shall continue undismissed for
60 days or an order or decree approving or ordering any of the foregoing shall be entered;

     (i) the Borrower or any Subsidiary shall (i) voluntarily commence any proceeding or
file any petition seeking liquidation, reorganization or other relief under any Federal,
state or foreign bankruptcy, insolvency, receivership or similar law now or hereafter in
effect, (ii) consent to the institution of, or fail to contest in a timely and appropriate
manner, any proceeding or petition described in clause (h) of this Article,
(iii) apply for or consent to the appointment of a receiver, trustee, custodian,
sequestrator, conservator or similar official for the Borrower or any Subsidiary or for a
substantial part of its assets, (iv) file an answer admitting the material allegations of a
petition filed against it in any such proceeding, (v) make a general assignment for the
benefit of creditors or (vi) take any action for the purpose of effecting any of the
foregoing;

     (j) the Borrower or any Subsidiary shall become unable, admit in writing its inability
or fail generally to pay its debts as they become due;

     (k) one or more judgments for the payment of money in an aggregate amount in excess of
$100,000 shall be rendered against the Borrower, any Subsidiary or any combination thereof
and the same shall remain undischarged for a period of 30 consecutive days during which
execution shall not be effectively stayed, or any action shall be legally taken by a
judgment creditor to attach or levy upon any assets of the Borrower or any Subsidiary to
enforce any such judgment;

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     (l) an ERISA Event shall have occurred that, in the opinion of the Required Lenders,
when taken together with all other ERISA Events that have occurred, could reasonably be
expected to result in a Material Adverse Effect;

     (m) any provision of any Loan Document, at any time after its execution and delivery
and for any reason other than as expressly permitted hereunder or thereunder or satisfaction
in full of all the Obligations, ceases to be in full force and effect; or any Loan Party or
any other Person contests in any manner the validity or enforceability of any provision of
any Loan Document; or any Loan Party denies that it has any or further liability or
obligation under any provision of any Loan Document, or purports to revoke, terminate or
rescind any provision of any Loan Document;

     (n) any Collateral Document or any Lien granted thereunder shall (except in accordance
with its terms), in whole or in part, terminate, cease to be effective or cease to be the
legally valid, binding and enforceable obligation of any Loan Party or any of its
Subsidiaries party thereto, or any Loan Party or any other Person shall, directly or
indirectly, contest or limit in any manner such effectiveness, validity, binding nature or
enforceability; or, except as permitted under any Collateral Document, any Lien securing any
Obligation shall, in whole or in part, cease to be a perfected Lien; or

     (o) a Change in Control shall occur;

then, and in every such event (other than an event with respect to the Borrower described in
clause (h) or clause (i) of this Article), and at any time thereafter during the
continuance of such event, the Administrative Agent may, and at the request of the Required Lenders
shall, by notice to the Borrower, take either or both of the following actions, at the same or
different times: (i) terminate the Commitments, and thereupon the Commitments shall terminate
immediately, and (ii) declare the Loans then outstanding to be due and payable in whole (or in
part, in which case any principal not so declared to be due and payable may thereafter be declared
to be due and payable), and thereupon the principal of the Loans so declared to be due and payable,
together with accrued interest thereon and all fees and other obligations of the Borrower accrued
hereunder, shall become due and payable immediately, without presentment, demand, protest or other
notice of any kind, all of which are hereby waived by the Borrower; and in case of any event with
respect to the Borrower described in clause (h) or clause (i) of this Article, the
Commitments shall automatically terminate and the principal of the Loans then outstanding, together
with accrued interest thereon and all fees and other obligations of the Borrower accrued hereunder,
shall automatically become due and payable, without presentment, demand, protest or other notice of
any kind, all of which are hereby waived by the Borrower. The Lenders and the Administrative Agent
shall have all other rights and remedies available at law or in equity or pursuant to any Loan
Documents including, without limitation, the rights and remedies of a secured party under the UCC.
Such rights and remedies include the rights to (i) take possession of any Collateral; (ii) require
the Loan Parties to assemble Collateral, at the Borrower’s expense, and make it available to the
Administrative Agent at a place designated by such Administrative Agent; (iii) enter any premises
where Collateral is located and store Collateral on such premises until sold (and if the premises
are owned or leased by a Loan Party, the Loan Parties agree not to charge for such storage); and
(iv) sell or otherwise dispose of any Collateral in its then condition at public or private sale,
with such notice as may be acquired by

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law, at such locations, all as the Administrative Agent, in its discretion, deems advisable. The
Administrative Agent shall have the right to conduct such sales on any Loan Party’s premises,
without charge. The Administrative Agent shall have the right to sell, lease or otherwise dispose
of any Collateral for cash, credit or any combination thereof, and the Administrative Agent may
purchase any Collateral at public or, if permitted by law, private sale, and, in lieu of actual
payment of the purchase price, may set off the amount of such price against the Obligations.

     SECTION 7.2. Application of Payments. After the exercise of remedies provided for
in Section 7.1 (or after the Loans have automatically become or have been declared
immediately due and payable), any amounts received on account of the Obligations shall be applied
by the Administrative Agent in the following order:

     (a) First, to the payment of, or (as the case may be) the reimbursement of the
Administrative Agent for or in respect of all reasonable costs, expenses, disbursements and
losses which shall have been incurred or sustained by the Administrative Agent in connection
with the collection of such monies by the Administrative Agent, for the exercise, protection
or enforcement by the Administrative Agent of all or any of the rights, remedies, powers and
privileges of the Administrative Agent under this Credit Agreement or any of the other Loan
Documents or in respect of the Securities Collateral or in support of any provision of
adequate indemnity to the Administrative Agent against any taxes or liens which by law shall
have, or may have, priority over the rights of the Administrative Agent to such monies;

     (b) Second, to the payment of that portion of the Obligations constituting
fees, indemnities and other amounts (other than principal, interest and Letter of Credit
fees) payable to the Administrative Agent and the Lenders and the Issuing Bank (including
fees, charges and disbursements of counsel to the respective Administrative Agent, the
Lenders and the Issuing Bank (including fees and time charges for attorneys who may be
employees of the Administrative Agent, any Lender or the Issuing Bank), ratably among them
in proportion to the respective amounts described in this clause Second payable to
them;

     (c) Third, to the payment of that portion of the Obligations constituting
interest on the Loans, LC Disbursements that have not yet been reimbursed by or on behalf of
the Borrower at such time, and accrued and unpaid Letter of Credit fees, ratably among the
Lenders and the Issuing Bank in proportion to the respective amounts described in this
clause Third payable to them;

     (d) Fourth, to (i) the payment of that portion of the Obligations constituting
unpaid principal of the Loans, (ii) payment of breakage, termination or other amounts owing
in respect of any Swap Agreement between the Borrower and any Lender or any Affiliate of any
Lender and (iii) the Administrative Agent, for the account of the Issuing Bank, to cash
collateralize the aggregate undrawn amount of Letters of Credit in an amount equal to 105%
of such undrawn amount, ratably among such parties in proportion to the respective amounts
described in this clause Fourth payable to them; and

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     (e) Last, the balance, if any, after all of the Obligations have been
indefeasibly paid in full in cash, to the Borrower or as otherwise required by applicable
law.

ARTICLE VIII.

THE ADMINISTRATIVE AGENT; ETC.

     Each of the Lenders and the Issuing Bank hereby irrevocably appoints the Administrative Agent
as its agent and authorizes the Administrative Agent to take such actions on its behalf and to
exercise such powers as are delegated to the Administrative Agent by the terms hereof, together
with such actions and powers as are reasonably incidental thereto.

     The Administrative Agent shall also act as the “collateral agent” under the Loan Documents,
and each of the Lenders and the Issuing Bank hereby irrevocably appoints and authorizes the
Administrative Agent to act as the agent of such Lender and the Issuing Bank for purposes of
acquiring, holding and enforcing any and all Liens on Collateral granted by any of the Loan Parties
to secure any of the Obligations, together with such powers and discretion as are reasonably
incidental thereto. In this connection, the Administrative Agent, as “collateral agent” and any
co-agents, sub-agents and attorneys-in-fact appointed by the Administrative Agent for purposes of
holding or enforcing any Lien on the Collateral (or any portion thereof) granted under the
Collateral Documents, or for exercising any rights and remedies thereunder at the direction of
Administrative Agent), shall be entitled to the benefits of all provisions of this Article VIII and
Article IX, as though such co-agents, sub-agents and attorneys-in-fact were the “collateral agent”
under the Loan Documents as if set forth in full herein with respect thereto.

     The bank serving as the Administrative Agent hereunder shall have the same rights and powers
in its capacity as a Lender as any other Lender and may exercise the same as though it were not the
Administrative Agent, and such bank and its Affiliates may accept deposits from, lend money to and
generally engage in any kind of business with the Borrower or any Subsidiary or other Affiliate
thereof as if it were not the Administrative Agent hereunder.

     The Administrative Agent shall not have any duties or obligations except those expressly set
forth herein. Without limiting the generality of the foregoing, (a) the Administrative Agent shall
not be subject to any fiduciary or other implied duties, regardless of whether a Default has
occurred and is continuing, (b) the Administrative Agent shall not have any duty to take any
discretionary action or exercise any discretionary powers, except discretionary rights and powers
expressly contemplated hereby that the Administrative Agent is required to exercise in writing as
directed by the Required Lenders (or such other number or percentage of the Lenders as shall be
necessary under the circumstances as provided in Section 9.2), and (c) except as expressly
set forth herein, the Administrative Agent shall not have any duty to disclose, and shall not be
liable for the failure to disclose, any information relating to the Borrower or any of its
Subsidiaries that is communicated to or obtained by the bank serving as Administrative Agent or any
of its Affiliates in any capacity. The Administrative Agent shall not be liable for any action
taken or not taken by it with the consent or at the request of the Required Lenders (or such other
number or percentage of the Lenders as shall be necessary under the circumstances as provided in
Section 9.2) or in the absence of its own gross negligence or wilful misconduct. The
Administrative Agent shall be deemed not to have knowledge of any Default unless and until

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written notice thereof is given to the Administrative Agent by the Borrower or a Lender, and
the Administrative Agent shall not be responsible for or have any duty to ascertain or inquire into
(i) any statement, warranty or representation made in or in connection with this Agreement,
(ii) the contents of any certificate, report or other document delivered hereunder or in connection
herewith, (iii) the performance or observance of any of the covenants, agreements or other terms or
conditions set forth herein, (iv) the validity, enforceability, effectiveness or genuineness of
this Agreement or any other agreement, instrument or document, or (v) the satisfaction of any
condition set forth in Article IV or elsewhere herein, other than to confirm receipt of
items expressly required to be delivered to the Administrative Agent.

     The Administrative Agent shall be entitled to rely upon, and shall not incur any liability for
relying upon, any notice, request, certificate, consent, statement, instrument, document or other
writing believed by it to be genuine and to have been signed or sent by the proper Person. The
Administrative Agent also may rely upon any statement made to it orally or by telephone and
believed by it to be made by the proper Person, and shall not incur any liability for relying
thereon. The Administrative Agent may consult with legal counsel (who may be counsel for the
Borrower), independent accountants and other experts selected by it, and shall not be liable for
any action taken or not taken by it in accordance with the advice of any such counsel, accountants
or experts.

     The Administrative Agent may perform any and all its duties and exercise its rights and powers
by or through any one or more sub-agents appointed by the Administrative Agent. The Administrative
Agent and any such sub-agent may perform any and all its duties and exercise its rights and powers
through their respective Related Parties. The exculpatory provisions of the preceding paragraphs
shall apply to any such sub-agent and to the Related Parties of the Administrative Agent and any
such sub-agent, and shall apply to their respective activities in connection with the syndication
of the credit facilities provided for herein as well as activities as Administrative Agent.

     Subject to the appointment and acceptance of a successor Administrative Agent as provided in
this paragraph, the Administrative Agent may resign at any time by notifying the Lenders, the
Issuing Bank and the Borrower. Upon any such resignation, the Required Lenders shall have the
right, in consultation with the Borrower, to appoint a successor. If no successor shall have been
so appointed by the Required Lenders and shall have accepted such appointment within 30 days after
the retiring Administrative Agent gives notice of its resignation, then the retiring Administrative
Agent may, on behalf of the Lenders and the Issuing Bank, appoint a successor Administrative Agent
which shall be a bank with an office in New York, New York, or an Affiliate of any such bank. Upon
the acceptance of its appointment as Administrative Agent hereunder by a successor, such successor
shall succeed to and become vested with all the rights, powers, privileges and duties of the
retiring Administrative Agent, and the retiring Administrative Agent shall be discharged from its
duties and obligations hereunder. The fees payable by the Borrower to a successor Administrative
Agent shall be the same as those payable to its predecessor unless otherwise agreed between the
Borrower and such successor. After the Administrative Agent’s resignation hereunder, the
provisions of this Article and Section 9.3 shall continue in effect for the benefit of such
retiring Administrative Agent, its sub-agents and their respective Related Parties in respect of
any actions taken or omitted to be taken by any of them while it was acting as Administrative
Agent.

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     Each Lender acknowledges that it has, independently and without reliance upon the
Administrative Agent or any other Lender and based on such documents and information as it has
deemed appropriate, made its own credit analysis and decision to enter into this Agreement. Each
Lender also acknowledges that it will, independently and without reliance upon the Administrative
Agent or any other Lender and based on such documents and information as it shall from time to time
deem appropriate, continue to make its own decisions in taking or not taking action under or based
upon this Agreement, any related agreement or any document furnished hereunder or thereunder.

     Anything herein to the contrary notwithstanding, the Syndication Agent listed on the cover
page hereof shall not have any powers, duties or responsibilities under this Agreement or any of
the other Loan Documents, except in its capacity a Lender hereunder.

ARTICLE IX.

MISCELLANEOUS

     SECTION 9.1. Notices. (a) Except in the case of notices and other communications
expressly permitted to be given by telephone (and subject to paragraph (b) below), all
notices and other communications provided for herein shall be in writing and shall be delivered
by hand or overnight courier service, mailed by certified or registered mail or sent by telecopy,
as follows:

     (i) if to the Borrower, to it at Harris Interactive Inc., 60 Corporate Woods,
Rochester, New York 14623, Attention of Chief Financial Officer (Telecopy
No. (585) 273-0510);

     (ii) if to the Administrative Agent, to JPMorgan Chase Bank, Loan and Agency
Services Group, 10 South Dearborn Street, 7th Floor, Chicago, Illinois 60605,
Attention of Muoy Lim (Telecopy No. (312) 385-7103, with a copy to JPMorgan Chase
Bank, National Association, Middle Market Banking, 1 Chase Square, Floor 9,
Rochester, NY 14643, Attention of James Stanbrough (Telecopy No. (585) 797-1860);

     (iii) if to the Issuing Bank, to it 10 South Dearborn Street, 7th Floor,
Chicago, Illinois 60605, Attention of Muoy Lim (Telecopy No. (312) 385-7103; and

     (iv) if to any other Lender, to it at its address (or telecopy number) set
forth in its Administrative Questionnaire.

     (b) Notices and other communications to the Lenders hereunder may be delivered or
furnished by electronic communications pursuant to procedures approved by the Administrative
Agent; provided that the foregoing shall not apply to notices pursuant to Article II
unless otherwise agreed by the Administrative Agent and the applicable Lender. The
Administrative Agent or the Borrower may, in its discretion, agree to accept notices and
other communications to it hereunder by electronic communications pursuant to procedures
approved by it; provided that approval of such procedures may be limited to particular
notices or communications.

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     (c) Any party hereto may change its address or telecopy number for notices and other
communications hereunder by notice to the other parties hereto. All notices and other
communications given to any party hereto in accordance with the provisions of this Agreement
shall be deemed to have been given on the date of receipt.

     SECTION 9.2. Waivers; Amendments. (a) No failure or delay by the Administrative
Agent, the Issuing Bank or any Lender in exercising any right or power hereunder shall operate as
a waiver thereof, nor shall any single or partial exercise of any such right or power, or any
abandonment or discontinuance of steps to enforce such a right or power, preclude any other or
further exercise thereof or the exercise of any other right or power. The rights and remedies of
the Administrative Agent, the Issuing Bank and the Lenders hereunder are cumulative and are not
exclusive of any rights or remedies that they would otherwise have. No waiver of any provision
of this Agreement or consent to any departure by the Borrower therefrom shall in any event be
effective unless the same shall be permitted by paragraph (b) of this Section, and then
such waiver or consent shall be effective only in the specific instance and for the purpose for
which given. Without limiting the generality of the foregoing, the making of a Loan or issuance
of a Letter of Credit shall not be construed as a waiver of any Default, regardless of whether
the Administrative Agent, any Lender or the Issuing Bank may have had notice or knowledge of such
Default at the time.

     (b) No amendment, waiver or modification of any provision of this Agreement or any
other Loan Document shall be effective except pursuant to an agreement or agreements in
writing entered into by the Borrower and the Required Lenders or by the Borrower and the
Administrative Agent with the consent of the Required Lenders; provided that no such
agreement shall (i) increase the Commitment of any Lender without the written consent of
such Lender, (ii) reduce the principal amount of any Loan or LC Disbursement or reduce the
rate of interest thereon, or reduce any fees payable hereunder, without the written consent
of each Lender affected thereby, (iii) postpone the scheduled date of payment of the
principal amount of any Loan or LC Disbursement, or any interest thereon, or any fees
payable hereunder, or reduce the amount of, waive or excuse any such payment, or postpone
the scheduled date of expiration of any Commitment, without the written consent of each
Lender affected thereby, (iv) change Section 2.17(b) or (c) in a manner that
would alter the pro rata sharing of payments required thereby, without the written consent
of each Lender, (v) change any of the provisions of this Section or the definition of
“Required Lenders” or any other provision hereof specifying the number or percentage of
Lenders required to waive, amend or modify any rights hereunder or make any determination or
grant any consent hereunder, without the written consent of each Lender or (vi) change the
definition of “Required Revolving Credit Lenders” without the written consent of each
Revolving Credit Lender; provided further that no such agreement shall
amend, modify or otherwise affect the rights or duties of the Administrative Agent or the
Issuing Bank hereunder without the prior written consent of the Administrative Agent or the
Issuing Bank, as the case may be.

     SECTION 9.3. Expenses; Indemnity; Damage Waiver. (a) The Borrower shall pay (i) all
reasonable out-of-pocket expenses incurred by the Administrative Agent and its Affiliates,
including the reasonable fees, charges and disbursements of counsel for the Administrative

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Agent, in connection with the syndication of the credit facilities provided for herein, the
preparation and administration of this Agreement or any amendments, modifications or waivers of
the provisions hereof (whether or not the transactions contemplated hereby or thereby shall be
consummated), (ii) all reasonable out-of-pocket expenses incurred by the Issuing Bank in
connection with the issuance, amendment, renewal or extension of any Letter of Credit or any
demand for payment thereunder and (iii) all out-of-pocket expenses incurred by the Administrative
Agent, the Issuing Bank or any Lender, including the fees, charges and disbursements of any
counsel for the Administrative Agent, the Issuing Bank or any Lender, in connection with the
enforcement or protection of its rights in connection with this Agreement and the Loan Documents,
including its rights under this Section, or in connection with the Loans made or Letters of
Credit issued hereunder, and in the administration of and actions relating to any Collateral,
including actions taken to perfect or maintain priority of the Administrative Agent’s Lien on any
Collateral, to maintain any insurance or to verify Collateral, including all such out-of-pocket
expenses incurred during any workout, restructuring or negotiations in respect of such Loans or
Letters of Credit.

     (b) The Borrower shall indemnify the Administrative Agent, the Issuing Bank and each
Lender, and each Related Party of any of the foregoing Persons (each such Person being
called an “Indemnitee”) against, and hold each Indemnitee harmless from, any and all
losses, claims, damages, liabilities and related expenses, including the fees, charges and
disbursements of any counsel for any Indemnitee, incurred by or asserted against any
Indemnitee arising out of, in connection with, or as a result of (i) the execution or
delivery of this Agreement or any agreement or instrument contemplated hereby, the
performance by the parties hereto of their respective obligations hereunder or the
consummation of the Transactions or any other transactions contemplated hereby, (ii) any
Loan or Letter of Credit or the use of the proceeds therefrom (including any refusal by the
Issuing Bank to honor a demand for payment under a Letter of Credit if the documents
presented in connection with such demand do not strictly comply with the terms of such
Letter of Credit), (iii) any actual or alleged presence or release of Hazardous Materials on
or from any property owned or operated by the Borrower or any of its Subsidiaries, or any
Environmental Liability related in any way to the Borrower or any of its Subsidiaries, or
(iv) any actual or prospective claim, litigation, investigation or proceeding relating to
any of the foregoing, whether based on contract, tort or any other theory and regardless of
whether any Indemnitee is a party thereto; provided that such indemnity shall not,
as to any Indemnitee, be available to the extent that such losses, claims, damages,
liabilities or related expenses are determined by a court of competent jurisdiction by final
and nonappealable judgment to have resulted from the gross negligence or wilful misconduct
of such Indemnitee.

     (c) To the extent that the Borrower fails to pay any amount required to be paid by it
to the Administrative Agent or the Issuing Bank under paragraph (a) or paragraph
(b) of this Section, each Lender severally agrees to pay to the Administrative Agent or
the Issuing Bank, as the case may be, such Lender’s Applicable Percentage (determined as of
the time that the applicable unreimbursed expense or indemnity payment is sought) of such
unpaid amount; provided that the unreimbursed expense or indemnified loss, claim,
damage, liability or related expense, as the case may be, was incurred by or asserted
against the Administrative Agent or the Issuing Bank in its capacity as such.

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     (d) To the extent permitted by applicable law, the Borrower shall not assert, and
hereby waives, any claim against any Indemnitee, on any theory of liability, for special,
indirect, consequential or punitive damages (as opposed to direct or actual damages) arising
out of, in connection with, or as a result of, this Agreement or any agreement or instrument
contemplated hereby, the Transactions, any Loan or Letter of Credit or the use of the
proceeds thereof.

     (e) All amounts due under this Section shall be payable not later than five (5)
Business Days after written demand therefor.

     SECTION 9.4. Successors and Assigns. (a) The provisions of this Agreement shall be
binding upon and inure to the benefit of the parties hereto and their respective successors and
assigns permitted hereby (including any Affiliate of the Issuing Bank that issues any Letter of
Credit), except that (i) the Borrower may not assign or otherwise transfer any of its rights or
obligations hereunder without the prior written consent of each Lender (and any attempted
assignment or transfer by the Borrower without such consent shall be null and void) and (ii) no
Lender may assign or otherwise transfer its rights or obligations hereunder except in accordance
with this Section. Nothing in this Agreement, expressed or implied, shall be construed to confer
upon any Person (other than the parties hereto, their respective successors and assigns permitted
hereby (including any Affiliate of the Issuing Bank that issues any Letter of Credit),
Participants (to the extent provided in paragraph (c) of this Section) and, to the extent
expressly contemplated hereby, the Related Parties of each of the Administrative Agent, the
Issuing Bank and the Lenders) any legal or equitable right, remedy or claim under or by reason of
this Agreement.

     (b) (i) Subject to the conditions set forth in paragraph (b)(ii) below, any
Lender may assign to one or more assignees all or a portion of its rights and obligations
under this Agreement (including all or a portion of its Commitment and the Loans at the time
owing to it) with the prior written consent (such consent not to be unreasonably withheld)
of:

     (A) the Borrower, provided that no consent of the Borrower
shall be required for an assignment to a Lender, an Affiliate of a Lender,
an Approved Fund or, if an Event of Default has occurred and is continuing,
any other assignee;

     (B) the Administrative Agent, provided that no consent of the
Administrative Agent shall be required for an assignment of all or any
portion of a Term A Loan or a Term B Loan to a Lender, an Affiliate of a
Lender or an Approved Fund; and

     (C) the Issuing Bank, provided that no consent of the Issuing
Bank shall be required for an assignment of all or any portion of a Term A
Loan or a Term B Loan.

     (ii) Assignments shall be subject to the following additional conditions:

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     (A) except in the case of an assignment to a Lender or an Affiliate of
a Lender or an assignment of the entire remaining amount of the assigning
Lender’s Commitment or Loans of any Class, the amount of the Commitment or
Loans of the assigning Lender subject to each such assignment (determined as
of the date the Assignment and Assumption with respect to such assignment is
delivered to the Administrative Agent) shall not be less than $5,000,000 or,
in the case of a Term A Loan or a Term B Loan, $1,000,000 unless each of the
Borrower and the Administrative Agent otherwise consent, provided
that no such consent of the Borrower shall be required if an Event of
Default has occurred and is continuing;

     (B) each partial assignment shall be made as an assignment of a
proportionate part of all the assigning Lender’s rights and obligations
under this Agreement, provided that this clause shall not be
construed to prohibit the assignment of a proportionate part of all the
assigning Lender’s rights and obligations in respect of one Class of
Commitments or Loans;

     (C) the parties to each assignment shall execute and deliver to the
Administrative Agent an Assignment and Assumption, together with a
processing and recordation fee of $3,500; and

     (D) the assignee, if it shall not be a Lender, shall deliver to the
Administrative Agent an Administrative Questionnaire in which the assignee
designates one or more credit contacts to whom all syndicate-level
information (which may contain material non-public information about the
Borrower and its related parties or its securities) will be made available
and who may receive such information in accordance with the assignee’s
compliance procedures and applicable laws, including Federal and state
securities laws.

     For the purposes of this Section 9.4(b), the term “Approved Fund” has
the following meaning:

     “Approved Fund” means any Person (other than a natural person) that is engaged
in making, purchasing, holding or investing in bank loans and similar extensions of credit
in the ordinary course of its business and that is administered or managed by (a) a Lender,
(b) an Affiliate of a Lender or (c) an entity or an Affiliate of an entity that administers
or manages a Lender.

     (iii) Subject to acceptance and recording thereof pursuant to
paragraph (b)(iv) of this Section, from and after the effective date
specified in each Assignment and Assumption the assignee thereunder shall be a party
hereto and, to the extent of the interest assigned by such Assignment and
Assumption, have the rights and obligations of a Lender under this Agreement, and
the assigning Lender thereunder shall, to the extent of the interest assigned by
such

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Assignment and Assumption, be released from its obligations under this
Agreement (and, in the case of an Assignment and Assumption covering all of the
assigning Lender’s rights and obligations under this Agreement, such Lender shall
cease to be a party hereto but shall continue to be entitled to the benefits of
Sections 2.14, 2.15, 2.16 and 9.3). Any assignment
or transfer by a Lender of rights or obligations under this Agreement that does not
comply with this Section 9.4 shall be treated for purposes of this
Agreement as a sale by such Lender of a participation in such rights and obligations
in accordance with paragraph (c) of this Section.

     (iv) The Administrative Agent, acting for this purpose as an agent of the
Borrower, shall maintain at one of its offices a copy of each Assignment and
Assumption delivered to it and a register for the recordation of the names and
addresses of the Lenders, and the Commitment of, and principal amount of the Loans
and LC Disbursements owing to, each Lender pursuant to the terms hereof from time to
time (the “Register”). The entries in the Register shall be conclusive, and
the Borrower, the Administrative Agent, the Issuing Bank and the Lenders may treat
each Person whose name is recorded in the Register pursuant to the terms hereof as a
Lender hereunder for all purposes of this Agreement, notwithstanding notice to the
contrary. The Register shall be available for inspection by the Borrower, the
Issuing Bank and any Lender, at any reasonable time and from time to time upon
reasonable prior notice.

     (v) Upon its receipt of a duly completed Assignment and Assumption executed by
an assigning Lender and an assignee, the assignee’s completed Administrative
Questionnaire (unless the assignee shall already be a Lender hereunder), the
processing and recordation fee referred to in paragraph (b) of this Section
and any written consent to such assignment required by paragraph (b) of this
Section, the Administrative Agent shall accept such Assignment and Assumption and
record the information contained therein in the Register; provided that if
either the assigning Lender or the assignee shall have failed to make any payment
required to be made by it pursuant to Section 2.5(d) or (e),
2.6(b), 2.17(d) or 9.3(c), the Administrative Agent shall
have no obligation to accept such Assignment and Assumption and record the
information therein in the Register unless and until such payment shall have been
made in full, together with all accrued interest thereon. No assignment shall be
effective for purposes of this Agreement unless it has been recorded in the Register
as provided in this paragraph.

     (c) (i) Any Lender may, without the consent of the Borrower, the Administrative Agent
or the Issuing Bank, sell participations to one or more banks or other entities (a
“Participant”) in all or a portion of such Lender’s rights and obligations under
this Agreement (including all or a portion of its Commitment and the Loans owing to it);
provided that (A) such Lender’s obligations under this Agreement shall remain
unchanged, (B) such Lender shall remain solely responsible to the other parties hereto for
the performance of such obligations and (C) the Borrower, the Administrative Agent, the
Issuing Bank and the other Lenders shall continue to deal solely and directly with such

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Lender in connection with such Lender’s rights and obligations under this Agreement.
Any agreement or instrument pursuant to which a Lender sells such a participation shall
provide that such Lender shall retain the sole right to enforce this Agreement and to
approve any amendment, modification or waiver of any provision of this Agreement;
provided that such agreement or instrument may provide that such Lender will not,
without the consent of the Participant, agree to any amendment, modification or waiver
described in the first proviso to Section 9.2(b) that affects such Participant.
Subject to paragraph (c)(ii) of this Section, the Borrower agrees that each
Participant shall be entitled to the benefits of Sections 2.14, 2.15 and
2.16 to the same extent as if it were a Lender and had acquired its interest by
assignment pursuant to paragraph (b) of this Section. To the extent permitted by
law, each Participant also shall be entitled to the benefits of Section 9.8 as
though it were a Lender, provided such Participant agrees to be subject to Section
2.17(c) as though it were a Lender.

     (ii) A Participant shall not be entitled to receive any greater payment under
Section 2.14 or Section 2.16 than the applicable Lender would have
been entitled to receive with respect to the participation sold to such Participant,
unless the sale of the participation to such Participant is made with the Borrower’s
prior written consent. A Participant that would be a Foreign Lender if it were a
Lender shall not be entitled to the benefits of Section 2.16 unless the
Borrower is notified of the participation sold to such Participant and such
Participant agrees, for the benefit of the Borrower, to comply with Section
2.16(e) as though it were a Lender.

     (d) Any Lender may at any time pledge or assign a security interest in all or any
portion of its rights under this Agreement to secure obligations of such Lender, including
without limitation any pledge or assignment to secure obligations to a Federal Reserve Bank,
and this Section shall not apply to any such pledge or assignment of a security interest;
provided that no such pledge or assignment of a security interest shall release a
Lender from any of its obligations hereunder or substitute any such pledgee or assignee for
such Lender as a party hereto.

     SECTION 9.5. Survival. All covenants, agreements, representations and warranties
made by the Borrower herein and in the certificates or other instruments delivered in connection
with or pursuant to this Agreement shall be considered to have been relied upon by the other
parties hereto and shall survive the execution and delivery of this Agreement and the making of
any Loans and issuance of any Letters of Credit, regardless of any investigation made by any such
other party or on its behalf and notwithstanding that the Administrative Agent, the Issuing Bank
or any Lender may have had notice or knowledge of any Default or incorrect representation or
warranty at the time any credit is extended hereunder, and shall continue in full force and
effect as long as the principal of or any accrued interest on any Loan or any fee or any other
amount payable under this Agreement is outstanding and unpaid or any Letter of Credit is
outstanding and so long as the Commitments have not expired or terminated. The provisions of
Sections 2.14, 2.15, 2.16 and 9.3 and Article VIII shall
survive and remain in full force and effect regardless of the consummation of the transactions
contemplated hereby, the repayment of the Loans, the expiration or termination of the Letters of
Credit and the Commitments or the termination of this Agreement or any provision hereof.

73

 

     SECTION 9.6. Counterparts; Integration; Effectiveness. This Agreement may be
executed in counterparts (and by different parties hereto on different counterparts), each of
which shall constitute an original, but all of which when taken together shall constitute a
single contract. This Agreement and any separate letter agreements with respect to fees payable
to the Administrative Agent constitute the entire contract among the parties relating to the
subject matter hereof and supersede any and all previous agreements and understandings, oral or
written, relating to the subject matter hereof. Except as provided in Section 4.1, this
Agreement shall become effective when it shall have been executed by the Administrative Agent and
when the Administrative Agent shall have received counterparts hereof which, when taken together,
bear the signatures of each of the other parties hereto, and thereafter shall be binding upon and
inure to the benefit of the parties hereto and their respective successors and assigns. Delivery
of an executed counterpart of a signature page of this Agreement by telecopy shall be effective
as delivery of a manually executed counterpart of this Agreement.

     SECTION 9.7. Severability. Any provision of this Agreement held to be invalid,
illegal or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to
the extent of such invalidity, illegality or unenforceability without affecting the validity,
legality and enforceability of the remaining provisions hereof; and the invalidity of a
particular provision in a particular jurisdiction shall not invalidate such provision in any
other jurisdiction.

     SECTION 9.8. Right of Setoff. If an Event of Default shall have occurred and be
continuing, each Lender and each of its Affiliates is hereby authorized at any time and from time
to time, to the fullest extent permitted by law, to set off and apply any and all deposits
(general or special, time or demand, provisional or final) at any time held and other obligations
at any time owing by such Lender or Affiliate to or for the credit or the account of the Borrower
against any of and all the obligations of the Borrower now or hereafter existing under this
Agreement held by such Lender, irrespective of whether or not such Lender shall have made any
demand under this Agreement and although such obligations may be unmatured. The rights of each
Lender under this Section are in addition to other rights and remedies (including other rights of
setoff) which such Lender may have.

     SECTION 9.9. Governing Law; Jurisdiction; Consent to Service of Process. (a) This
Agreement shall be construed in accordance with and governed by the internal law of the State of
New York (including Section 5-1401 and Section 5-1402 of the General Obligations laws of the
State of New York).

     (b) The Borrower hereby irrevocably and unconditionally submits, for itself and its
property, to the nonexclusive jurisdiction of the Supreme Court of the State of New York
sitting in New York County and of the United States District Court of the Southern District
of New York, and any appellate court from any thereof, in any action or proceeding arising
out of or relating to this Agreement, or for recognition or enforcement of any judgment, and
each of the parties hereto hereby irrevocably and unconditionally agrees that all claims in
respect of any such action or proceeding may be heard and determined in such New York State
or, to the extent permitted by law, in such Federal court. Each of the parties hereto
agrees that a final judgment in any such action or proceeding shall be conclusive and may be
enforced in other jurisdictions by suit on the

74

 

judgment or in any other manner provided by law. Nothing in this Agreement shall
affect any right that the Administrative Agent, the Issuing Bank or any Lender may otherwise
have to bring any action or proceeding relating to this Agreement against the Borrower or
its properties in the courts of any jurisdiction.

     (c) The Borrower hereby irrevocably and unconditionally waives, to the fullest extent
it may legally and effectively do so, any objection which it may now or hereafter have to
the laying of venue of any suit, action or proceeding arising out of or relating to this
Agreement in any court referred to in paragraph (b) of this Section. Each of the
parties hereto hereby irrevocably waives, to the fullest extent permitted by law, the
defense of an inconvenient forum to the maintenance of such action or proceeding in any such
court.

     (d) Each party to this Agreement irrevocably consents to service of process in the
manner provided for notices in Section 9.1. Nothing in this Agreement will affect
the right of any party to this Agreement to serve process in any other manner permitted by
law.

     SECTION 9.10. WAIVER OF JURY TRIAL. EACH PARTY HERETO HEREBY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL
PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE
TRANSACTIONS CONTEMPLATED HEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH
PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS
REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION,
SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO
HAVE BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND
CERTIFICATIONS IN THIS SECTION.

     SECTION 9.11. Headings. Article and Section headings and the Table of Contents used
herein are for convenience of reference only, are not part of this Agreement and shall not affect
the construction of, or be taken into consideration in interpreting, this Agreement.

     SECTION 9.12. Confidentiality. (a) Each of the Administrative Agent, the Issuing
Bank and the Lenders agrees to maintain the confidentiality of the Information (as defined
below), except that Information may be disclosed (i) to its and its Affiliates’ directors,
officers, employees and agents, including accountants, legal counsel and other advisors (it being
understood that the Persons to whom such disclosure is made will be informed of the confidential
nature of such Information and instructed to keep such Information confidential), (ii) to the
extent requested by any regulatory authority, (iii) to the extent required by applicable laws or
regulations or by any subpoena or similar legal process, provided, that to the extent reasonably
practicable and not prohibited by applicable law, regulation, subpoena or similar legal process,
prior telephonic notice is given to the Borrower of such intended disclosure (it being agreed by
the parties that the failure by the Administrative Agent, the

75

 

Issuing Bank or any Lender to give such prior telephonic notice shall not impair the
effectiveness of this Agreement or be deemed a breach of this Section 9.12), (iv) to any
other party to this Agreement, (v) in connection with the exercise of any remedies hereunder or
any suit, action or proceeding relating to this Agreement or the enforcement of rights hereunder,
(vi) subject to an agreement containing provisions substantially the same as those of this
Section, (X) to any assignee of or Participant in, or any prospective assignee of or Participant
in, any of its rights or obligations under this Agreement or (Y) any actual or prospective
counterparty (or its advisors) to any swap or derivative transaction relating to the Borrower and
its obligations, (vii) with the consent of the Borrower or (viii) to the extent such Information
(X) becomes publicly available other than as a result of a breach of this Section or (Y) becomes
available to the Administrative Agent, the Issuing Bank or any Lender on a nonconfidential basis
from a source other than the Borrower. For the purposes of this Section, “Information”
means all information received from the Borrower relating to the Borrower or its business, other
than any such information that is available to the Administrative Agent, the Issuing Bank or any
Lender on a nonconfidential basis prior to disclosure by the Borrower; provided that, in
the case of information received from the Borrower after the date hereof, such information is
clearly identified at the time of delivery as confidential. Any Person required to maintain the
confidentiality of Information as provided in this Section shall be considered to have complied
with its obligation to do so if such Person has exercised the same degree of care to maintain the
confidentiality of such Information as such Person would accord to its own confidential
information.

     (b) EACH LENDER ACKNOWLEDGES THAT INFORMATION AS DEFINED IN SECTION 9.12(a)
FURNISHED TO IT PURSUANT TO THIS AGREEMENT MAY INCLUDE MATERIAL NON-PUBLIC INFORMATION
CONCERNING THE BORROWER AND ITS RELATED PARTIES OR THEIR RESPECTIVE SECURITIES, AND
CONFIRMS THAT IT HAS DEVELOPED COMPLIANCE PROCEDURES REGARDING THE USE OF MATERIAL
NON-PUBLIC INFORMATION AND THAT IT WILL HANDLE SUCH MATERIAL NON-PUBLIC INFORMATION IN
ACCORDANCE WITH THOSE PROCEDURES AND APPLICABLE LAW, INCLUDING FEDERAL AND STATE SECURITIES
LAWS.

     (c) ALL INFORMATION, INCLUDING REQUESTS FOR WAIVERS AND AMENDMENTS, FURNISHED BY THE
BORROWER OR THE ADMINISTRATIVE AGENT PURSUANT TO, OR IN THE COURSE OF ADMINISTERING, THIS
AGREEMENT WILL BE SYNDICATE-LEVEL INFORMATION, WHICH MAY CONTAIN MATERIAL NON-PUBLIC
INFORMATION ABOUT THE BORROWER AND ITS RELATED PARTIES OR ITS SECURITIES. ACCORDINGLY, EACH
LENDER REPRESENTS TO THE BORROWER AND THE ADMINISTRATIVE AGENT THAT IT HAS IDENTIFIED IN ITS
ADMINISTRATIVE QUESTIONNAIRE A CREDIT CONTACT WHO MAY RECEIVE INFORMATION THAT MAY CONTAIN
MATERIAL NON-PUBLIC INFORMATION IN ACCORDANCE WITH ITS COMPLIANCE PROCEDURES AND APPLICABLE
LAW.

     SECTION 9.13. Interest Rate Limitation. Notwithstanding anything herein to the
contrary, if at any time the interest rate applicable to any Loan, together with all fees,
charges and other amounts which are treated as interest on such Loan under applicable law

76

 

(collectively the “Charges”), shall exceed the maximum lawful rate (the “Maximum
Rate”) which may be contracted for, charged, taken, received or reserved by the Lender
holding such Loan in accordance with applicable law, the rate of interest payable in respect of
such Loan hereunder, together with all Charges payable in respect thereof, shall be limited to
the Maximum Rate and, to the extent lawful, the interest and Charges that would have been payable
in respect of such Loan but were not payable as a result of the operation of this Section shall
be cumulated and the interest and Charges payable to such Lender in respect of other Loans or
periods shall be increased (but not above the Maximum Rate therefor) until such cumulated amount,
together with interest thereon at the Federal Funds Effective Rate to the date of repayment,
shall have been received by such Lender.

     SECTION 9.14. USA PATRIOT Act. Each Lender that is subject to the requirements of
the USA Patriot Act (Title III of Pub. L. 107-56 (signed into law October 26, 2001)) (the
“Act”) hereby notifies the Borrower that pursuant to the requirements of the Act, it is
required to obtain, verify and record information that identifies the Borrower, which information
includes the name and address of the Borrower and other information that will allow such Lender
to identify the Borrower in accordance with the Act.

***Signature Page Follows***

77

 

     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed by their
respective authorized officers as of the day and year first above written.

	 	 	 	 	 	 	 
	 	 	HARRIS INTERACTIVE INC., as Borrower
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — Borrower]

 

 

	 	 	 	 	 	 	 
	 	 	JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as

Administrative Agent,
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — Administrative Agent]

 

 

	 	 	 	 	 	 	 
	 	 	JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as a

Lender
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — JPMorgan Chase Bank, National Association]

 

 

	 	 	 	 	 	 	 
	 	 	MANUFACTURERS AND TRADERS TRUST COMPANY, as a Lender
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — Manufacturers and Traders Trust Company]

 

 

	 	 	 	 	 	 	 
	 	 	RBS CITIZENS, NATIONAL ASSOCIATION, as a Lender
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — RBS Citizens, National Association]

 

 

	 	 	 	 	 	 	 
	 	 	NATIONAL CITY BANK, as a Lender
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — National City Bank]

 

 

	 	 	 	 	 	 	 
	 	 	HSBC BANK USA, NATIONAL ASSOCIATION, as a Lender
	 
	 	 	 	 	 	 
	 

	 	By	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Name:
	 	 	Title:

[Signature page to Credit Agreement — HSBC Bank USA, National Association]

 

 

Schedule 1.1

Exchange Rates1

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	2009	 	2009	 	2009	 	2009	 	2009	 	2010	 	2010	 	2010	 	2010	 	2010	 	2010
	 	 	2009Q3	 	2009Q3	 	2009Q4	 	2009Q4	 	2009Q4	 	2010Q1	 	2010Q1	 	2010Q1	 	2010Q2	 	2010Q2	 	2010Q2
	 	 	Feb-09	 	Mar-09	 	Apr-09	 	May-09	 	Jun-09	 	Jul-09	 	Aug-09	 	Sep-09	 	Oct-09	 	Nov-09	 	Dec-09
	GBP — USD
	 	$	1.444	 	 	$	1.429	 	 	$	1.370	 	 	$	1.370	 	 	$	1.380	 	 	 	1.380	 	 	$	1.380	 	 	$	1.430	 	 	$	1.430	 	 	$	1.430	 	 	$	1.470	 
	 
	CAD — USD
	 	$	0.800	 	 	$	0.807	 	 	$	0.725	 	 	$	0.725	 	 	$	0.769	 	 	$	0.769	 	 	$	0.769	 	 	$	0.794	 	 	$	0.794	 	 	$	0.794	 	 	$	0.833	 
	 
	EUR — USD
	 	$	1.276	 	 	$	1.329	 	 	$	1.300	 	 	$	1.300	 	 	$	1.320	 	 	$	1.320	 	 	$	1.320	 	 	$	1.340	 	 	$	1.340	 	 	$	1.340	 	 	$	1.350	 

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	2010	 	2010	 	2010	 	2010	 	2010	 	2010	 	2011	 	2011	 	2011	 	2011	 	2011
	 	 	2010Q3	 	2010Q3	 	2010Q3	 	2010Q4	 	2010Q4	 	2010Q4	 	2011Q1	 	2011Q1	 	2011Q1	 	2011Q2	 	2011Q2
	 	 	Jan-10	 	Feb-10	 	Mar-10	 	Apr-10	 	May-10	 	Jun-10	 	Jul-10	 	Aug-10	 	Sep-10	 	Oct-10	 	Nov-10
	GBP — USD
	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 
	 
	CAD — USD
	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 
	 
	EUR — USD
	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	2011	 	2011	 	2011	 	2011	 	2011	 	2011	 	2011
	 	 	2011Q2	 	2011Q3	 	2011Q3	 	2011Q3	 	2011Q4	 	2011Q4	 	2011Q4
	 	 	Dec-10	 	Jan-11	 	Feb-11	 	Mar-11	 	Apr-11	 	May-11	 	Jun-11
	GBP — USD
	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 	 	$	1.470	 
	 
	CAD — USD
	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 	 	$	0.833	 
	 
	EUR — USD
	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 	 	$	1.350	 

 

			
	1	 	For Revenue received by Harris Interactive Asia
Limited, Marketshare Limited and Marketshare Pte Limited, the exchange rates
used shall be the daily average exchange rates for the applicable three month
period published on http://www.reuters.com/finance/currencies (or other
commercially available source providing quotations of cross currency rates as
designated by the Administrative Agent from time to time), determined as of the
date Revenue is measured for purposes of compliance with Section 6.9(c)
of the Credit Agreement.

 

 

Annex I

Schedule 2.1

Commitments of Lenders

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Percentage of	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	Revolving	 	Revolving	 	 	 	 	 	Percentage of	 	 	 	 	 	Percentage of
	 	 	Credit	 	Credit	 	Term A	 	Term A	 	Term B	 	Term B
	Lender	 	Commitment	 	Commitments	 	Commitment	 	Commitments	 	Commitment	 	Commitments
	JPMorgan Chase Bank, National
Association 
	 	$	1,750,000	 	 	 	35.00	%	 	$	2,940,000	 	 	 	35.00	%	 	$	5,543,125.00	 	 	 	35.00	%
	Manufacturers and Traders Trust
Company 
	 	$	1,250,000	 	 	 	25.00	%	 	$	2,100,000	 	 	 	25.00	%	 	$	3,959,375.00	 	 	 	25.00	%
	RBS Citizens, National
Association 
	 	$	750,000	 	 	 	15.00	%	 	$	1,260,000	 	 	 	15.00	%	 	$	2,375,625.00	 	 	 	15.00	%
	National City Bank
	 	$	750,000	 	 	 	15.00	%	 	$	1,260,000	 	 	 	15.00	%	 	$	2,375,625.00	 	 	 	15.00	%
	HSBC Bank USA, National
Association
	 	$	500,000	 	 	 	10.00	%	 	$	840,000	 	 	 	10.00	%	 	$	1,583,750.00	 	 	 	10.00	%
	Total:
	 	$	5,000,000	 	 	 	100.00	%	 	$	8,400,000	 	 	 	100.00	%	 	$	15,837,500.00	 	 	 	100.00	%

 

 

Schedule 3.11

SUBSIDIARIES

Harris/Decima Inc. (formed in Ontario, Canada)

GSBC Ohio Corporation (formed in Ohio)

Harris Interactive Asia Limited (formed in Hong Kong)

Harris Interactive Asia, LLC (formed in Delaware)

Harris Interactive International Inc. (formed in Delaware)

Harris Interactive UK Limited (formed in the United Kingdom)

HI UK Holdings Limited (formed in the United Kingdom)

Louis Harris & Associates, Inc. (formed in New York)

Marketshare Limited (formed in Hong Kong)

Marketshare Pte. Ltd. (formed in Singapore)

Harris Interactive AG (formed in Germany)

Harris Interactive SAS (formed in France)

Opinion Search Inc. (formed in Ontario, Canada)

Romtec UK Limited (formed in the United Kingdom)

Teligen UK Limited (formed in the United Kingdom)

The Wirthlin Group International, L.L.C. (formed in Delaware)

Wirthlin Europe Limited (formed in the United Kingdom)

Wirthlin UK Limited (formed in the United Kingdom)

Wirthlin Worldwide, LLC (formed in Delaware)

2144798 Ontario Inc. (formed in Canada)

 

 

Schedule 6.1

INDEBTEDNESS

Lease Agreement between Harris Interactive Inc. and IKON Financial Services dated May 23, 2007,
covering IKON and Canon equipment (monthly payment $3,530).

Interest rate swap agreement among the Borrower and JP Morgan Chase Bank, National Association with
a trade date of August 23, 2007, effective date of September 10, 2007, and initial notional amount
of $33,800,000.

Interest of Coutts & Company, in all monies due or to become due from Harris Interactive UK Limited
to the secured party, pursuant to a £280,000 Life Policy with Sun Alliance.1

Interest of Omniball II SA in £15,400 and all other monies due or to become due from Wirthlin UK
Limited pursuant to Theobalds Road and Old North Street lease agreements.2 

Harris Interactive SAS (f/k/a Novatris, S.A.) obligation to SA Lixxbail related to Systeme Copieur
(Copy Machine), dated 11/20/2003

Harris Interactive SAS (f/k/a Novatris, S.A.) obligation to Lixxbail related to Systeme Copieur
Konica (Konica Copy Machine), dated 1/29/2004

Harris Interactive SAS (f/k/a Novatris, S.A.) obligation to Sanpaolo Bail related to Materiel
Informatique (information technology equipment), dated 7/5/2004

Current obligations incurred in the ordinary course under company credit cards issued by Barclay’s
Bank, not exceeding £135,000 in the aggregate.

 

			
	1	 	This obligation underlies a Legal Mortgage filed in 1995,
prior to the purchase of Harris Interactive UK Limited (“HIUK”) by the
Borrower. The Borrower and HIUK have found no record of an outstanding
obligation to Coutts & Company or Sun Alliance but are seeking more information
and release of this mortgage post-closing.
	 
	2	 	This obligation underlies a mortgage filed in 1997, prior
to the purchase of Wirthlin UK Limited (“WUK”) by the Borrower. The Borrower
and WUK have found no record of an outstanding obligation to Omniball II SA but
are seeking more information and release of this mortgage post-closing.

 

 

Schedule 6.2

LIENS

	1.	 	Harris Interactive Inc. (formed in Delaware)

	 	a.	 	UCC # 2007 2280583 filed 6/16/07 – leased equipment; Secured Party:
IOS Capital

	2.	 	HI UK Holdings Limited (formed in United Kingdom)

	 	a.	 	One (1) outstanding mortgage (per Companies House Direct report, dated
8/30/2007): Charges Over Shares, created 4/7/2000, securing interest of Summit
Bank, in all monies due or to become due from the company to the secured party,
including all shares of the company1

	3.	 	Harris Interactive UK Limited (formed in United Kingdom)

	 	a.	 	Three (3) outstanding mortgages (per Companies House Direct report,
dated 8/30/2007):

	 	i.	 	Legal Mortgage, created 12/1/1995, securing
interest of Coutts & Company, in all monies due or to become due from the
Company to the secured party, pursuant to a £280,000 Life Policy with Sun
Alliance (No. RNF00000697A)2
	 
	 	ii.	 	Debenture, created 11/17/1998, securing interest of
Barclays Bank PLC, in all monies due or to become due from the Company to
the secured party, including fixed and floating charges over the
undertaking (credit agreement)3
	 
	 	iii.	 	Charges Over Shares, created 4/7/2000, securing
interest of Summit Bank, in all monies due or to become due from the
company to the secured party, including all shares of the
company4

	4.	 	Romtec UK Limited (formed in United Kingdom)

	 	a.	 	One (1) outstanding mortgage (per Companies House Direct report, dated
8/30/2007): Charges Over Shares, created 4/7/2000, securing interest of Summit

 

			
	1	 	Indebtedness of Total Research Corporation and its
subsidiaries to Summit Bank was repaid in full in 2001 after the Borrower
bought Total Research. Liens covering assets of US companies were released at
that time. Termination of UK liens was overlooked at that time. The Borrower
is working to secure a termination of this Mortgage to clear the record.
	 
	2	 	This Legal Mortgage was filed in 1995, prior to the
purchase of Harris Interactive UK Limited (“HIUK”) by the Borrower. The
Borrower and HIUK have found no record of an outstanding obligation to Coutts &
Company or Sun Alliance but are seeking more information and release of this
mortgage post-closing.
	 
	3	 	This Debenture was filed in 1998, prior to the purchase
of Harris Interactive UK Limited (“HIUK”) by the Borrower. The Debenture
secures Barclay’s ACH exposure up to £2 million and credit card exposure up to
£135,000.
	 
	4	 	See footnote 1.

 

 

	 	 	 	Bank, in all monies due or to become due from the company to the secured party,
including all shares of the company5

	5.	 	Wirthlin UK Limited (formed in United Kingdom)

	 	a.	 	One (1) outstanding mortgage (per Companies House Direct report, dated
8/30/2007): Rent Deposit Deed, created 9/12/1997, securing interest of Omniball II
SA in £15,400 and all other monies due or to become due from the company pursuant
to Theobalds Road and Old North Street lease
agreements.6

	6.	 	Harris Interactive SAS (f/k/a Novatris, S.A.) (formed in France)

	 	a.	 	Certified Extract from Registry of Liens and Security Interests, dated
8/22/2007, shows the following bailments:

	 	i.	 	Securing interest of SA Lixxbail in Systeme Copieur
(Copy Machine), dated 11/20/2003
	 
	 	ii.	 	Securing interest of Lixxbail in Systeme Copieur
Konica (Konica Copy Machine), dated 1/29/2004
	 
	 	iii.	 	Securing interest of Sanpaolo Bail in Materiel
Informatique (information technology equipment), dated 7/5/2004

 

			
	5	 	See footnote 1.
	 
	6	 	This mortgage was filed in 1997, prior to the purchase of
Wirthlin UK Limited (“WUK”) by the Borrower. The Borrower and WUK have found
no record of an outstanding obligation to Omniball II SA but are seeking more
information and release of this mortgage post-closing.

 

 

EXHIBIT A

ASSIGNMENT AND ASSUMPTION

     This Assignment and Assumption (the “Assignment and Assumption”) is dated as of the
Effective Date set forth below and is entered into by and between [Insert name of Assignor] (the
“Assignor”) and [Insert name of Assignee] (the “Assignee”). Capitalized terms used
but not defined herein shall have the meanings given to them in the Credit Agreement identified
below (as amended, the “Credit Agreement”), receipt of a copy of which is hereby
acknowledged by the Assignee. The Standard Terms and Conditions set forth in Annex 1 attached
hereto are hereby agreed to and incorporated herein by reference and made a part of this Assignment
and Assumption as if set forth herein in full.

     For an agreed consideration, the Assignor hereby irrevocably sells and assigns to the
Assignee, and the Assignee hereby irrevocably purchases and assumes from the Assignor, subject to
and in accordance with the Standard Terms and Conditions and the Credit Agreement, as of the
Effective Date inserted by the Administrative Agent as contemplated below (i) all of the Assignor’s
rights and obligations in its capacity as a Lender under the Credit Agreement and any other
documents or instruments delivered pursuant thereto to the extent related to the amount and
percentage interest identified below of all of such outstanding rights and obligations of the
Assignor under the respective facilities identified below (including any letters of credit and
guarantees included in such facilities) and (ii) to the extent permitted to be assigned under
applicable law, all claims, suits, causes of action and any other right of the Assignor (in its
capacity as a Lender) against any Person, whether known or unknown, arising under or in connection
with the Credit Agreement, any other documents or instruments delivered pursuant thereto or the
loan transactions governed thereby or in any way based on or related to any of the foregoing,
including contract claims, tort claims, malpractice claims, statutory claims and all other claims
at law or in equity related to the rights and obligations sold and assigned pursuant to clause (i)
above (the rights and obligations sold and assigned pursuant to clauses (i) and (ii) above being
referred to herein collectively as the “Assigned Interest”). Such sale and assignment is
without recourse to the Assignor and, except as expressly provided in this Assignment and
Assumption, without representation or warranty by the Assignor.

	 	 	 
	1. Assignor:

	 	                                                            
	 
	 	 
	2. Assignee:

	 	                                                            
	 

	 	[and is an Affiliate/Approved Fund of [identify Lender]2]
	 
	 	 
	3. Borrower(s):

	 	Harris Interactive Inc.
	 
	 	 
	4. Administrative Agent:

	 	JPMorgan Chase Bank, National Association,

as the administrative agent under the Credit Agreement
	 
	 	 
	5. Credit Agreement:

	 	The Credit Agreement dated as
of September 21, 2007 among
Harris Interactive Inc., the
Lenders parties thereto,
JPMorgan
Chase Bank, National Association, as Administrative Agent, and the
other agents parties thereto

 

			
	2	 	Select as applicable.

 

 

6. Assigned Interest:

	 	 	 	 	 	 	 
	 	 	Aggregate Amount of	 	Amount of	 	Percentage Assigned
	 	 	Commitment/Loans	 	Commitment/Loans	 	of
	Facility Assigned3	 	for all Lenders	 	Assigned	 	Commitment/Loans4
	 
	 	$
	 	$
	 	%
	 
	 	$
	 	$
	 	%
	 
	 	$
	 	$
	 	%

     Effective Date:                           , 20      [TO BE INSERTED BY ADMINISTRATIVE AGENT AND WHICH
SHALL BE THE EFFECTIVE DATE OF RECORDATION OF TRANSFER IN THE REGISTER THEREFOR.]

     The Assignee agrees to deliver to the Administrative Agent a completed Administrative
Questionnaire in which the Assignee designates one or more Credit Contacts to whom all
syndicate-level information (which may contain material non-public information about the Borrower
and its Related Parties or their respective securities) will be made available and who may receive
such information in accordance with the Assignee’s compliance procedures and applicable laws,
including Federal and state securities laws.

 

			
	3	 	Fill in the appropriate terminology for the
types of facilities under the Credit Agreement that are being assigned under
this Assignment (e.g. “Revolving Commitment,” “Term A Commitment,” “Term B
Commitment,” etc.)
	 
	4	 	Set forth, to at least 9 decimals, as a
percentage of the Commitment/Loans of all Lenders thereunder.

Exhibit A — Assignment and Assumption

2

 

     The terms set forth in this Assignment and Assumption are hereby agreed to:

	 	 	 	 	 	 	 
	 	 	ASSIGNOR
	 	 	[NAME OF ASSIGNOR]
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Title:
	 
	 	 	 	 	 	 
	 	 	ASSIGNEE
	 	 	[NAME OF ASSIGNEE]
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	 	 	 	 	 
	 	 	Title:

[Consented to and]5 Accepted:

JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as

Administrative Agent

By                                        

Title:

[Consented to:]6

HARRIS INTERACTIVE INC.

By                                        

Title:

 

			
	5	 	To be added only if the consent of the
Administrative Agent is required by the terms of the Credit Agreement.
	 
	6	 	To be added only if the consent of the Borrower
and/or other parties (e.g. Issuing Bank) is required by the terms of the Credit
Agreement.

Exhibit A — Assignment and Assumption

3

 

ANNEX 1

CREDIT AGREEMENT DATED AS OF SEPTEMBER 21, 2007, AMONG HARRIS INTERACTIVE INC., AS BORROWER, THE
LENDERS PARTY THERETO FROM TIME TO TIME, AND JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, AS
ADMINISTRATIVE AGENT

STANDARD TERMS AND CONDITIONS FOR

ASSIGNMENT AND ASSUMPTION

     1. Representations and Warranties.

     1.1. Assignor. The Assignor (a) represents and warrants that (i) it is the legal and
beneficial owner of the Assigned Interest, (ii) the Assigned Interest is free and clear of any
lien, encumbrance or other adverse claim and (iii) it has full power and authority, and has taken
all action necessary, to execute and deliver this Assignment and Assumption and to consummate the
transactions contemplated hereby; and (b) assumes no responsibility with respect to (i) any
statements, warranties or representations made in or in connection with the Credit Agreement or any
other Loan Document, (ii) the execution, legality, validity, enforceability, genuineness,
sufficiency or value of the Loan Documents or any collateral thereunder, (iii) the financial
condition of the Borrower, any of its Subsidiaries or Affiliates or any other Person obligated in
respect of any Loan Document or (iv) the performance or observance by the Borrower, any of its
Subsidiaries or Affiliates or any other Person of any of their respective obligations under any
Loan Document.

     1.2. Assignee. The Assignee (a) represents and warrants that (i) it has full power
and authority, and has taken all action necessary, to execute and deliver this Assignment and
Assumption and to consummate the transactions contemplated hereby and to become a Lender under the
Credit Agreement, (ii) it satisfies the requirements, if any, specified in the Credit Agreement
that are required to be satisfied by it in order to acquire the Assigned Interest and become a
Lender, (iii) from and after the Effective Date, it shall be bound by the provisions of the Credit
Agreement as a Lender thereunder and, to the extent of the Assigned Interest, shall have the
obligations of a Lender thereunder, (iv) it has received a copy of the Credit Agreement, together
with copies of the most recent financial statements delivered pursuant to Section 5.1 thereof, as
applicable, and such other documents and information as it has deemed appropriate to make its own
credit analysis and decision to enter into this Assignment and Assumption and to purchase the
Assigned Interest on the basis of which it has made such analysis and decision independently and
without reliance on the Administrative Agent or any other Lender, and (v) if it is a Foreign
Lender7, attached to the Assignment and Assumption is any documentation required to be delivered by
it pursuant to the terms of the Credit Agreement, duly completed and executed by the Assignee; and
(b) agrees that (i) it will, independently and without reliance on the Administrative Agent, the
Assignor or any other Lender, and based on such documents and information as it shall deem
appropriate at the time, continue to make its own credit decisions in taking or not taking action
under the Loan Documents, and (ii) it will perform in accordance with

 

			
	7	 	The concept of “Foreign Lender” should be
conformed to the section in the Credit Agreement governing withholding taxes
and gross-up.

Exhibit A — Assignment and Assumption

4

 

their terms all of the obligations which by the terms of the Loan Documents are required to be
performed by it as a Lender.

     2. Payments. From and after the Effective Date, the Administrative Agent shall make
all payments in respect of the Assigned Interest (including payments of principal, interest, fees
and other amounts) to the Assignor for amounts which have accrued to but excluding the Effective
Date and to the Assignee for amounts which have accrued from and after the Effective Date.

     3. General Provisions. This Assignment and Assumption shall be binding upon, and inure
to the benefit of, the parties hereto and their respective successors and assigns. This Assignment
and Assumption may be executed in any number of counterparts, which together shall constitute one
instrument. Delivery of an executed counterpart of a signature page of this Assignment and
Assumption by telecopy shall be effective as delivery of a manually executed counterpart of this
Assignment and Assumption. This Assignment and Assumption shall be governed by, and construed in
accordance with, the law of the State of New York.

Exhibit A — Assignment and Assumption

5

 

EXHIBIT B

OPINION OF COUNSEL FOR THE BORROWER AND GUARANTORS

[Effective Date]

To the Lenders and the Administrative

Agent Referred to Below

c/o JPMorgan Chase Bank, as

Administrative Agent

270 Park Avenue

New York, New York 10017

Dear Sirs:

     [I/We] have acted as counsel for (a) [ ], a [ ] corporation (the “Borrower”), in connection
with the Credit Agreement dated as of [ ] (the “Credit Agreement”), among the Borrower, the banks
and other financial institutions identified therein as Lenders, and JPMorgan Chase Bank, as
Administrative Agent and (b) [identify all Guarantors signing Guaranty], in connection with the
Guaranty dated as of [ ] (the “Guaranty”), among [                    ]. Terms defined in the Credit Agreement
are used herein with the same meanings.

     [I, or individuals under my direction,/We] have examined originals or copies, certified or
otherwise identified to [my/our] satisfaction, of such documents, corporate records, certificates
of public officials and other instruments and have conducted such other investigations of fact and
law as [I/we] have deemed necessary or advisable for purposes of this opinion.

     Upon the basis of the foregoing, [I am/we are] of the opinion that:

     1. The Borrower (a) is a corporation duly organized, validly existing and in good standing
under the laws of [ ], (b) has all requisite power and authority to carry on its business as now
conducted and (c) except where the failure to do so, individually or in the aggregate, could not
reasonably be expected to result in a Material Adverse Effect, is qualified to do business in, and
is in good standing in, every jurisdiction where such qualification is required. [To be expanded to
address Guarantors]

     2. The Transactions are within each Loan Party’s corporate powers and have been duly
authorized by all necessary corporate and, if required, stockholder action. The Loan Documents
have been duly executed and delivered by each Loan Party party thereto and constitute a legal,
valid and binding obligation of each Loan Party party thereto, enforceable in accordance with its
terms, subject to applicable bankruptcy, insolvency, reorganization, moratorium or other laws
affecting creditors’ rights generally and subject to general principles of equity, regardless of
whether considered in a proceeding in equity or at law.

 

 

     3. The Transactions (a) do not require any consent or approval of, registration or filing
with, or any other action by, any Governmental Authority, except such as have been obtained or made
and are in full force and effect, (b) will not violate any applicable law or regulation or the
charter, by-laws or other organizational documents of the applicable Loan Parties or any of its
Subsidiaries or any order of any Governmental Authority, (c) will not violate or result in a
default under any indenture, agreement or other instrument binding upon the Loan Parties or any of
its Subsidiaries or its assets, or give rise to a right thereunder to require any payment to be
made by any Loan Party or any of its Subsidiaries, and (d) will not result in the creation or
imposition of any Lien on any asset of any Loan Party or any of its Subsidiaries.

     4. There are no actions, suits or proceedings by or before any arbitrator or Governmental
Authority pending against or, to [my/our] knowledge, threatened against or affecting the Loan
Parties or any of its Subsidiaries (a) as to which there is a reasonable possibility of an adverse
determination and that, if adversely determined, could reasonably be expected, individually or in
the aggregate, to have a Material Adverse Effect or (b) that involve the Credit Agreement, the
Guaranty or the Transactions.

     5. [Perfection upon filing opinion to be provided as well as a perfection upon delivery of
Securities opinion.]

     6. Neither the Borrower nor any of its Subsidiaries is (a) an “investment company” as defined
in, or subject to regulation under, the Investment Company Act of 1940 or (b) a “holding company”
under the Public Utility Holding Company Act of 2005, and those regulations publicly promulgated by
the Federal Energy Regulatory Commission thereunder.

     [I am a member/we are members] of the bar of the State of [ ] and the foregoing opinion is
limited to the laws of the State of [ ][, the General Corporation Law of the State of Delaware]
and the Federal laws of the United States of America. This opinion is rendered solely to you in
connection with the above matter. This opinion may not be relied upon by you for any other purpose
or relied upon by any other Person (other than your successors and assigns as Lenders and Persons
that acquire participations in your Loans) without our prior written consent.

Very truly yours,

[ ]

Exhibit B — Opinion

2

 

EXHIBIT C-1

REVOLVING CREDIT NOTE

			
	 	 	 
	$             
       
	 	          
          ,           

     FOR VALUE RECEIVED, the undersigned Harris Interactive Inc., a Delaware corporation (the
“Borrower”), hereby promises to pay to the order of [                    ] (the “Lender”)
at the Lender’s office at [                    ]:

     (a) prior to or on the Maturity Date, the principal amount of [                    ] DOLLARS
($                    ) or, if less, the aggregate unpaid principal amount of Revolving Loans
advanced by the Lender to the Borrower pursuant to the Credit Agreement dated as of
September 21, 2007 (as amended and in effect from time to time, the “Credit
Agreement”), among the Borrower, the Lenders party thereto, and JPMorgan Chase Bank,
National Association, as Administrative Agent;

     (b) the principal outstanding hereunder from time to time at the times provided in the
Credit Agreement; and

     (c) interest on the principal balance hereof from time to time outstanding from the
Effective Date under the Credit Agreement through and including the maturity date hereof at
the times and at the rate provided in the Credit Agreement.

     This Revolving Credit Note evidences borrowings under and has been issued by the Borrower in
accordance with the terms of the Credit Agreement. The Lender and any holder hereof is entitled to
the benefits of the Credit Agreement and the other Loan Documents, and may enforce the agreements
of the Borrower contained therein, and any holder hereof may exercise the respective remedies
provided for thereby or otherwise available in respect thereof, all in accordance with the
respective terms thereof. All capitalized terms used in this Revolving Credit Note and not
otherwise defined herein shall have the same meanings herein as in the Credit Agreement.

     The Borrower irrevocably authorizes the Lender to make or cause to be made, on the date of any
Revolving Loan or at the time of receipt of any payment of principal of this Revolving Credit Note,
an appropriate notation on the grid attached to this Revolving Credit Note, or the continuation of
such grid, or any other similar record, including computer records, reflecting the making of such
Revolving Loan or (as the case may be) the receipt of such payment. The outstanding amount of the
Revolving Loans set forth on the grid attached to this Revolving Credit Note, or the continuation
of such grid, or any other similar record, including computer records, maintained by the Lender
with respect to any Revolving Loans shall be prima facie evidence of the principal
amount thereof owing and unpaid to the Lender, but the failure to record, or any error in so
recording, any such amount on any such grid, continuation or other record shall not limit or
otherwise affect the obligation of the Borrower hereunder or under the Credit Agreement to make
payments of principal of and interest on this Revolving Credit Note when due.

 

 

-2-

     The Borrower has the right in certain circumstances and the obligation under certain other
circumstances to prepay the whole or part of the principal of this Revolving Credit Note on the
terms and conditions specified in the Credit Agreement.

     If any one or more of the Events of Default shall occur, the entire unpaid principal amount of
this Revolving Credit Note and all of the unpaid interest accrued thereon may become or be declared
due and payable in the manner and with the effect provided in the Credit Agreement.

     No delay or omission on the part of the Lender or any holder hereof in exercising any right
hereunder shall operate as a waiver of such right or of any other rights of the Lender or such
holder, nor shall any delay, omission or waiver on any one occasion be deemed a bar or waiver of
the same or any other right on any further occasion.

     The Borrower and every endorser and guarantor of this Revolving Credit Note or the obligation
represented hereby waives presentment, demand, notice, protest and all other demands and notices in
connection with the delivery, acceptance, performance, default or enforcement of this Revolving
Credit Note, and assents to any extension or postponement of the time of payment or any other
indulgence, to any substitution, exchange or release of collateral and to the addition or release
of any other party or person primarily or secondarily liable.

     THIS REVOLVING CREDIT NOTE AND THE OBLIGATIONS OF THE BORROWER HEREUNDER SHALL FOR ALL
PURPOSES BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAW OF THE STATE OF NEW YORK
(INCLUDING SECTION 5-1401 AND SECTION 5-1402 OF THE GENERAL OBLIGATIONS LAWS OF THE STATE OF NEW
YORK). THE BORROWER AGREES THAT ANY SUIT FOR THE ENFORCEMENT OF THIS REVOLVING CREDIT NOTE MAY BE
BROUGHT IN THE SUPREME COURT OF THE STATE OF NEW YORK SITTING IN NEW YORK COUNTY OR THE UNITED
STATES DISTRICT COURT OF THE SOUTHERN DISTRICT OF NEW YORK, AND ANY APPELLATE COURT FROM ANY
THEREOF, AND THE CONSENT TO THE NONEXCLUSIVE JURISDICTION OF SUCH COURT AND THE SERVICE OF PROCESS
IN ANY SUCH SUIT BEING MADE UPON THE BORROWER BY MAIL AT THE ADDRESS SPECIFIED IN §9.1 OF THE
CREDIT AGREEMENT. THE BORROWER HEREBY WAIVES ANY OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO
THE VENUE OF ANY SUCH SUIT OR ANY SUCH COURT OR THAT SUCH SUIT IS BROUGHT IN AN INCONVENIENT COURT.

 

 

     IN WITNESS WHEREOF, the undersigned has caused this Revolving Credit Note to be signed in its
corporate name and its corporate seal to be impressed thereon by its duly authorized officer as of
the day and year first above written.

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	 	 
	 	 	Name:  	 	 
	 	 	Title:  	 	 
	 

 

 

	 	 	 	 	 	 	 	 	 
	 	 	 	 	Amount of	 	Balance of	 	 
	 	 	Amount	 	Principal Paid	 	Principal	 	Notation
	Date	 	of Loan	 	or Prepaid	 	Unpaid	 	Made By:
	 
	 	 
	 	 
	 	 
	 	 

 

 

EXHIBIT C-2

TERM A NOTE

			
	 	 	 
	$                    
	 	                    ,           

     FOR VALUE RECEIVED, the undersigned Harris Interactive Inc., a Delaware corporation, (the
“Borrower”), hereby promises to pay to the order of [                    ] (the “Lender”)
at the Lender’s office at [                                        ]:

     (a) prior to or on the Maturity Date, the principal amount of [                    ]
DOLLARS ($                    ), evidencing the Term A Loan made by the Lender to the Borrower
pursuant to the Credit Agreement dated as of September 21, 2007 (as amended and in effect
from time to time, the “Credit Agreement”), by and among the Borrower, the
Lenders party thereto, and JPMorgan Chase Bank, National Association, as Administrative
Agent;

     (b) the principal outstanding hereunder from time to time at the times provided in the
Credit Agreement; and

     (c) interest from the date hereof on the principal amount from time to time
outstanding to and including the maturity hereof at the rates and terms and in all cases in
accordance with the terms of the Credit Agreement.

     This Term A Note evidences borrowings under and has been issued by the Borrower in accordance
with the terms of the Credit Agreement. The Lender and any holder hereof is entitled to the
benefits of the Credit Agreement and the other Loan Documents, and may enforce the agreements of
the Borrower contained therein, and any holder hereof may exercise the respective remedies provided
for thereby or otherwise available in respect thereof, all in accordance with the respective terms
thereof. All capitalized terms used in this Term A Note and not otherwise defined herein shall
have the same meanings herein as in the Credit Agreement.

     The Borrower irrevocably authorizes the Lender to make or cause to be made, at the time of
receipt of any payment of principal of this Term A Note, an appropriate notation on the grid
attached to this Term A Note, or the continuation of such grid, or any other similar record,
including computer records, reflecting the receipt of such payment. The outstanding amount of the
Term A Loan set forth on the grid attached to this Term A Note, or the continuation of such grid,
or any other similar record, including computer records, maintained by the Lender with respect to
the Term A Loan shall be prima facie evidence of the principal amount of the Term A
Loan owing and unpaid to the Lender, but the failure to record, or any error in so recording, any
such amount on any such grid, continuation or other record shall not limit or otherwise affect the
obligation of the Borrower hereunder or under the Credit Agreement to make payments of principal of
and interest on this Term A Note when due.

 

 

     The Borrower has the right in certain circumstances and the obligation under certain other
circumstances to prepay the whole or part of the principal of this Term A Note on the terms and
conditions specified in the Credit Agreement.

     If any one or more of the Events of Default shall occur, the entire unpaid principal amount of
this Term A Note and all of the unpaid interest accrued thereon may become or be declared due and
payable in the manner and with the effect provided in the Credit Agreement.

     No delay or omission on the part of the Lender or any holder hereof in exercising any right
hereunder shall operate as a waiver of such right or of any other rights of the Lender or such
holder, nor shall any delay, omission or waiver on any one occasion be deemed a bar or waiver of
the same or any other right on any future occasion.

     The Borrower and every endorser and guarantor of this Term A Note or the obligation
represented hereby waives presentment, demand, notice, protest and all other demands and notices in
connection with the delivery, acceptance, performance, default or enforcement of this Term A Note,
and assents to any extension or postponement of the time of payment or any other indulgence, to any
substitution, exchange or release of collateral and to the addition or release of any other party
or person primarily or secondarily liable.

     THIS TERM A NOTE AND THE OBLIGATIONS OF THE BORROWER HEREUNDER SHALL FOR ALL PURPOSES BE
GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAW OF THE STATE OF NEW YORK (INCLUDING
SECTION 5-1401 AND SECTION 5-1402 OF THE GENERAL OBLIGATIONS LAWS OF THE STATE OF NEW YORK). THE
BORROWER AGREES THAT ANY SUIT FOR THE ENFORCEMENT OF THIS TERM A NOTE MAY BE BROUGHT IN THE SUPREME
COURT OF THE STATE OF NEW YORK SITTING IN NEW YORK COUNTY OR THE UNITED STATES DISTRICT COURT OF
THE SOUTHERN DISTRICT OF NEW YORK, AND ANY APPELLATE COURT FROM ANY THEREOF, AND THE CONSENT TO THE
NONEXCLUSIVE JURISDICTION OF SUCH COURT AND THE SERVICE OF PROCESS IN ANY SUCH SUIT BEING MADE UPON
THE BORROWER BY MAIL AT THE ADDRESS SPECIFIED IN §9.1 OF THE CREDIT AGREEMENT. THE BORROWER HEREBY
WAIVES ANY OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO THE VENUE OF ANY SUCH SUIT OR ANY SUCH
COURT OR THAT SUCH SUIT IS BROUGHT IN AN INCONVENIENT COURT.

-2-

 

     IN WITNESS WHEREOF, the undersigned has caused this Term A Note to be signed in its corporate
name and its corporate seal to be impressed thereon by its duly authorized officer as of the day
and year first above written.

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	 	 
	 	 	Name:  	 	 
	 	 	Title:  	 	 
	 

-3-

 

	 	 	 	 	 	 	 	 	 
	 	 	 	 	Amount of	 	Balance of	 	 
	 	 	Amount	 	Principal Paid	 	Principal	 	Notation
	Date	 	of Loan	 	or Prepaid	 	Unpaid	 	Made By:
	 
	 	 
	 	 
	 	 
	 	 

 

 

EXHIBIT C-3

TERM B NOTE

			
	 	 	 
	$                                        
	 	                                        ,                     

     FOR VALUE RECEIVED, the undersigned Harris Interactive Inc., a Delaware corporation, (the
“Borrower”), hereby promises to pay to the order of [                    ] (the “Lender”)
at the Lender’s office at [                                        ]:

     (a) prior to or on the Maturity Date, the principal amount of [                                        ]
DOLLARS ($                    ), evidencing the Term B Loan made by the Lender to the Borrower
pursuant to the Credit Agreement dated as of September 21, 2007 (as amended and in effect
from time to time, the “Credit Agreement”), by and among the Borrower, the
Lenders party thereto, and JPMorgan Chase Bank, National Association, as Administrative
Agent;

     (b) the principal outstanding hereunder from time to time at the times provided in the
Credit Agreement; and

     (c) interest from the date hereof on the principal amount from time to time
outstanding to and including the maturity hereof at the rates and terms and in all cases in
accordance with the terms of the Credit Agreement.

     This Term B Note evidences borrowings under and has been issued by the Borrower in accordance
with the terms of the Credit Agreement. The Lender and any holder hereof is entitled to the
benefits of the Credit Agreement and the other Loan Documents, and may enforce the agreements of
the Borrower contained therein, and any holder hereof may exercise the respective remedies provided
for thereby or otherwise available in respect thereof, all in accordance with the respective terms
thereof. All capitalized terms used in this Term B Note and not otherwise defined herein shall
have the same meanings herein as in the Credit Agreement.

     The Borrower irrevocably authorizes the Lender to make or cause to be made, at the time of
receipt of any payment of principal of this Term B Note, an appropriate notation on the grid
attached to this Term B Note, or the continuation of such grid, or any other similar record,
including computer records, reflecting the receipt of such payment. The outstanding amount of the
Term B Loan set forth on the grid attached to this Term B Note, or the continuation of such grid,
or any other similar record, including computer records, maintained by the Lender with respect to
the Term B Loan shall be prima facie evidence of the principal amount of the Term B
Loan owing and unpaid to the Lender, but the failure to record, or any error in so recording, any
such amount on any such grid, continuation or other record shall not limit or otherwise affect the
obligation of the Borrower hereunder or under the Credit Agreement to make payments of principal of
and interest on this Term B Note when due.

 

 

     The Borrower has the right in certain circumstances and the obligation under certain other
circumstances to prepay the whole or part of the principal of this Term B Note on the terms and
conditions specified in the Credit Agreement.

     If any one or more of the Events of Default shall occur, the entire unpaid principal amount of
this Term B Note and all of the unpaid interest accrued thereon may become or be declared due and
payable in the manner and with the effect provided in the Credit Agreement.

     No delay or omission on the part of the Lender or any holder hereof in exercising any right
hereunder shall operate as a waiver of such right or of any other rights of the Lender or such
holder, nor shall any delay, omission or waiver on any one occasion be deemed a bar or waiver of
the same or any other right on any future occasion.

     The Borrower and every endorser and guarantor of this Term B Note or the obligation
represented hereby waives presentment, demand, notice, protest and all other demands and notices in
connection with the delivery, acceptance, performance, default or enforcement of this Term B Note,
and assents to any extension or postponement of the time of payment or any other indulgence, to any
substitution, exchange or release of collateral and to the addition or release of any other party
or person primarily or secondarily liable.

     THIS TERM B NOTE AND THE OBLIGATIONS OF THE BORROWER HEREUNDER SHALL FOR ALL PURPOSES BE
GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAW OF THE STATE OF NEW YORK (INCLUDING
SECTION 5-1401 AND SECTION 5-1402 OF THE GENERAL OBLIGATIONS LAWS OF THE STATE OF NEW YORK). THE
BORROWER AGREES THAT ANY SUIT FOR THE ENFORCEMENT OF THIS TERM B NOTE MAY BE BROUGHT IN THE SUPREME
COURT OF THE STATE OF NEW YORK SITTING IN NEW YORK COUNTY OR THE UNITED STATES DISTRICT COURT OF
THE SOUTHERN DISTRICT OF NEW YORK, AND ANY APPELLATE COURT FROM ANY THEREOF, AND THE CONSENT TO THE
NONEXCLUSIVE JURISDICTION OF SUCH COURT AND THE SERVICE OF PROCESS IN ANY SUCH SUIT BEING MADE UPON
THE BORROWER BY MAIL AT THE ADDRESS SPECIFIED IN §9.1 OF THE CREDIT AGREEMENT. THE BORROWER HEREBY
WAIVES ANY OBJECTION THAT IT MAY NOW OR HEREAFTER HAVE TO THE VENUE OF ANY SUCH SUIT OR ANY SUCH
COURT OR THAT SUCH SUIT IS BROUGHT IN AN INCONVENIENT COURT.

-2-

 

     IN WITNESS WHEREOF, the undersigned has caused this TermB Note to be signed in its corporate
name and its corporate seal to be impressed thereon by its duly authorized officer as of the day
and year first above written.

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	 	 
	 	 	Name:  	 	 
	 	 	Title:  	 	 
	 

-3-

 

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	Amount of	 	 	Balance of	 	 	 	 
	 	 	 	 	Amount	 	 	Principal Paid	 	 	Principal	 	 	Notation	 
	Date	 	 	of Loan	 	 	or Prepaid	 	 	Unpaid	 	 	Made By:	 

 

Annex II

EXHIBIT D

FORM OF BORROWING REQUEST

NOTICE OF CONTINUATION/CONVERSION

Date:                     ,           

To: JPMorgan Chase Bank, National Association, as Administrative Agent

Ladies and Gentlemen:

     Reference is made to that certain Credit Agreement, dated as of September 21, 2007 (as
amended, restated, extended, supplemented or otherwise modified in writing from time to time, the
“Credit Agreement;” the terms defined therein being used herein as therein
defined), among Harris Interactive Inc., a Delaware corporation (the “Borrower”), the
Lenders from time to time party thereto, and JPMorgan Chase Bank, National Association, as
administrative agent.

     The undersigned hereby requests (select one):

           A Borrowing of [Revolving][Term A][Term B] Loans

           A conversion or continuation of [Revolving][Term A] [Term B] Loans

	 	1.	 	In the amount of $         
             
              
             
           
	 
	 	2.	 	On            
            
             
            
            (a Business Day).
	 
	 	3.	 	Comprised of             
               
               
                  

              
            [Type of Borrowing requested]
	 
	 	4.	 	For Eurodollar Borrowings: with an Interest Period of       [weeks][months].
	 
	 	5.	 	The location and number of the Borrower’s account to which funds are
to be disbursed:             
              
               
               
              
          

     The Borrower hereby represents and warrants that the conditions specified in Sections 4.2(a),
(b), (c) and (d) shall be satisfied on and as of the date of the applicable Borrowing or the date
of continuation or conversion of such Borrowing.

 

 

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	 	 
	 	Name:  	 	 	 
	 	Title:  	 	 	 
	 

 

 

Annex III

EXHIBIT E

FORM OF COMPLIANCE CERTIFICATE

Financial Statement Date:                     ,           

To: JPMorgan Chase Bank, National Association, as Administrative Agent

Ladies and Gentlemen:

     Reference is made to that certain Credit Agreement, dated as of September 21, 2007 (as
amended, restated, extended, supplemented or otherwise modified in writing from time to time, the
“Credit Agreement;” the terms defined therein being used herein as therein
defined), among Harris Interactive Inc., a Delaware corporation (the “Borrower”), the
Lenders from time to time party thereto, and JPMorgan Chase Bank, National Association, as
administrative agent (the “Administrative Agent”).

     The undersigned Financial Officer1 hereby certifies as of the date hereof
that he/she is the                                                              of the Borrower, and that, as such, he/she
is authorized to execute and deliver this Certificate to the Administrative Agent on the behalf of
the Borrower, and that:

[Use following paragraph 1 for fiscal year-end financial statements]

     Attached hereto as Schedule 1 are the year-end audited financial statements required
by Section 5.1(a) of the Credit Agreement, including Borrower’s audited consolidated balance sheet
and related statements of operations, stockholders’ equity and cash flows as of the end of and for
such year ended as of the above date, setting forth in each case in comparative form the figures
for the previous fiscal year. Such consolidated financial statements present fairly in all
material respects the financial condition and results of operations of the Borrower and its
consolidated Subsidiaries on a consolidated basis in accordance with GAAP consistently applied.

[Use following paragraph 1 for fiscal quarter-end financial statements]

     Attached hereto as Schedule 1 are the unaudited financial statements required by
Section 5.1(b)(i) of the Credit Agreement, including Borrower’s consolidated balance sheet and
related statements of operations, stockholders’ equity and cash flows as of the end of and for such
fiscal quarter and the then elapsed portion of the fiscal year ended as of the above date, setting
forth in each case in comparative form the figures for the corresponding period or periods of (or,
in the case of the balance sheet, as of the end of) the previous fiscal year. Such financial
statements fairly present in all material respects the financial condition and results of
operations of the Borrower and its consolidated Subsidiaries on a consolidated basis in accordance
with GAAP consistently applied, subject to normal year-end audit adjustments and the absence of
footnotes.

[Use following paragraph 1 for fiscal month-end financial statements]

 

			
	1	 	This certificate should be from the chief
financial officer, principal accounting officer, treasurer or controller of the
Borrower.

 

 

     Attached hereto as Schedule 1 are the unaudited financial statements required by
Section 5.1(b)(ii) of the Credit Agreement, including management prepared consolidated and
consolidating balance sheets, and related statements of operations, stockholder’s equity and cash
flows of the Borrower as of the end of and for such fiscal month and the then elapsed portion of
the fiscal year, setting forth in each case in comparative form the figures for the corresponding
period or periods of (or, in the case of the balance sheet, as of the end of) the previous fiscal
year; all prepared and reviewed by one of its Financial Officers or under such Financial Officer’s
direct supervision and attested to by its Financial Officer that such financial statements have
been so prepared and reviewed and that such financial statements present fairly in all material
respects the financial condition of the Borrower and its Subsidiaries on a consolidated and
consolidating basis, subject to normal quarterly true-ups and adjustments, and as being prepared in
good faith and as based upon internal management reporting systems;

     The undersigned has reviewed and is familiar with the terms of the Credit Agreement and has
made, or has caused to be made under his/her supervision, a detailed review of the transactions and
condition (financial or otherwise) of the Borrower during the accounting period covered by the
attached financial statements.

     A review of the activities of the Borrower and its Subsidiaries during such fiscal period has
been made under the supervision of the undersigned with a view to determining whether during such
fiscal period the Borrower and its Subsidiaries performed and observed all their Obligations under
the Loan Documents, and

[select one:]

     [to the best knowledge of the undersigned during such fiscal period, the Borrower and each of
its Subsidiaries performed and observed each covenant and condition of the Loan Documents
applicable to it, and no Default has occurred and is continuing.]

—or—

     [the following covenants or conditions have not been performed or observed and the following
is a list of each such Default, its nature and status, and any action taken or proposed to be taken
with respect thereto:]

     1. The representations and warranties of the Borrower contained in Article III of the Credit
Agreement and all representations and warranties of any Loan Party that are contained in any
document furnished at any time under or in connection with the Loan Documents, are true and correct
on and as of the date hereof, except to the extent that such representations and warranties
specifically refer to an earlier date, in which case they are true and correct as of such earlier
date, and except that for purposes of this Compliance Certificate, the representations and
warranties contained in Section 3.4(a) of the Credit Agreement shall be deemed to refer to the most
recent statements furnished pursuant to clauses (a) and (b)(i), respectively, of Section 5.1 of the
Credit Agreement, including, if applicable, the statements in connection with which this Compliance
Certificate is delivered.

 

 

     2 The financial covenant analyses and information set forth on Schedule 2 attached
hereto are true and accurate on and as of the date of this Certificate2.

     3. [There has been no change in GAAP or in the application thereof since June 30, 2006] or
[There has been a change in GAAP or in the application thereof since June 30, 2006 that could
potentially impact the Borrower, and the effect of such change on the attached financial statements
is:                    .]

 

			
	2	 	For a Compliance Certificate
delivered in connection with the financial statements required to be delivered
by Section 5.1(b)(ii) of the Credit Agreement, only Section III of Schedule 2
to be completed.

 

 

     IN WITNESS WHEREOF, the undersigned has executed this Certificate as
of                     ,                     .

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	 	 
	 	Name:  	 	 	 
	 	Title:  	 	 	 

 

 

	 	 	 	 	 

For the Month/Quarter/Year ended                     ,       (“Statement Date”)

SCHEDULE 2

to the Compliance Certificate

($ in 000’s)

	I.	 	Section 6.9(a) – Consolidated Total Leverage Ratio.

	 	 	 	 	 

	A. Consolidated Funded Indebtedness (other than in respect of Indebtedness constituting ordinary
course settlement exposure secured by a debenture that constitutes a Permitted Lien) for the
Borrower and its Subsidiaries on a consolidated basis as of the last day of the most recently
ended Measurement Period:
	 	 	 	 
	 
	1. The outstanding principal amount of all obligations,
whether current or long-term, for borrowed money
(including Obligations under the Credit Agreement)
and all obligations evidenced by bonds, debentures,
notes, loan agreements or other similar instruments:
	 	$	 	 
	 
	 	 	 	 
	 
	2. All purchase money Indebtedness (not including
Earn-Out Obligations):
	 	$	 	 
	 
	 	 	 	 
	 
	3. All obligations arising under letters of credit
(including standby and commercial letters of credit
and LC Exposure), banker’s acceptances, bank
guaranties, surety bonds and similar instruments:
	 	$	 	 
	 
	 	 	 	 
	 
	4. All obligations in respect of the deferred purchase
price of property or services (other than trade
accounts payable in the ordinary course of business
and Earn-Out Obligations):
	 	$	 	 
	 
	 	 	 	 
	 
	5. All Capitalized Lease Obligations:
	 	$	 	 
	 
	 	 	 	 
	 
	6. Without duplication, all Guarantees with respect to
outstanding Indebtedness of the types specified in
Lines I.A.1 through I.A.5 above of Persons other
than the Borrower or any Subsidiary:
	 	$	 	 
	 
	 	 	 	 
	 
	7. All Indebtedness of the types referred to in Lines
I.A.1 through I.A.6 above of any partnership or
joint venture (other than a joint venture that is
itself a corporation or limited liability company)
in which the Borrower or a Subsidiary is a general
partner or joint venturer, unless such Indebtedness
is expressly made non-recourse to the Borrower or
such Subsidiary:
	 	$	 	 
	 
	 	 	 	 

 

 

	 	 	 	 	 

	8. Consolidated Funded Indebtedness (Lines I.A.1 + 2 +
3 + 4 + 5 + 6 + 7)
	 	$	 	 
	 
	 	 	 	 
	 
	B. Consolidated Adjusted EBITDA of the Borrower and its Subsidiaries on a consolidated basis
for such Measurement Period ending on above date:
	 	$	 	 
	 
	 	 	 	 
	 
	1. Consolidated Net Income for Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	To the extent deducted in calculating Consolidated Net Income (and without duplication):
	 	 	 	 
	 
	2. Consolidated Interest Charges for Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	3. Provision for federal, state, local and foreign
income taxes payable for Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	4. Depreciation and amortization expenses for
Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	5. Non-cash equity compensation expense accounted for
under SFAS No. 123(R) for Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	6. Other non-recurring non-cash expenses reducing
Consolidated Net Income for Measurement Period (or
in any future period):
	 	$	 	 
	 
	 	 	 	 
	 
	7. “Restructuring and other charges” as reflected in
the Borrower’s financial statements actually
incurred and paid or payable in cash (“cash
restructuring charges”) for Measurement
Period3:
	 	$	 	 
	 
	 	 	 	 
	 
	8. Consulting, banking, and legal costs of the
Borrower, Administrative Agent and Lenders actually
incurred in connection with the negotiation and
preparation of Amendment Agreement No. 1, Amendment
Agreement No. 2 and Amendment Agreement No. 3 for
Measurement Period:
	 	$	 	 
	 
	 	 	 	 

 

			
	3	 	Cash restructuring charges may
be added back for the following fiscal quarters only, and in amount up to the
amount set forth opposite such fiscal quarter:

	 	 	 	 	 

	Fiscal quarter ending June 30, 2008
	 	$	2,709,493.35	 
	Fiscal quarter ending September 30, 2008
	 	$	628,607.00	 
	Fiscal quarter ending December 31, 2008
	 	$	5,843,566.70	 
	Fiscal quarter ending March 31, 2009
	 	$	5,340,500.15	 

 

 

	 	 	 	 	 

	9. Incremental expenses incurred in connection with the
Interim Chief Financial Officer in an amount not to
exceed $275,000 per fiscal quarter for Measurement
Period4:
	 	$	 	 
	 
	 	 	 	 
	 
	10. Through the fiscal quarter ending March 31, 2010,
other one-time add-backs for Measurement Period
(including additional restructuring costs (such as
severance and lease costs associated with vacating
leased premises) and recruiting fees, but excluding
costs added back under Line I.B.8 and Line I.B.9
above), but not exceeding $500,000 in the aggregate
for all Measurement Periods:
	 	$	 	 
	 
	 	 	 	 
	 
	To the extent included in calculating Consolidated Net Income:
	 	 	 	 
	 
	11. Federal, state, local and foreign income tax credits
for Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	12. Non-cash items increasing Consolidated Net Income
for Measurement Period:
	 	$	 	 
	 
	 	 	 	 
	 
	13. Consolidated Adjusted EBITDA for Measurement Period
(Lines I.B.1 + 2 + 3 + 4 + 5 + 6 + 7 + 8 +9 + 10 -
11 - 12):
	 	$	 	 
	 
	 	 	 	 
	 
	C. Consolidated Total Leverage Ratio: (Line I.A.8  ̧ Line I.B.13)
	 	 	___: 1.00	 
	 
	D. Permitted Maximum Consolidated Total Leverage Ratio:
	 	 	[__]: 1.00	 

Compliance: [Yes][No]

 

			
	4	 	Amount of add-backs under Line I.B.8
and Line I.B.9 for all fiscal quarters shall not exceed $5,000,000 in the
aggregate.

 

 

	II.	 	Section 6.9(b) — Consolidated Interest Coverage Ratio.

	 	 	 	 	 

	A. Consolidated Adjusted EBITDA for Measurement Period
(Line I.B.13)
	 	$	 	 
	 
	 	 	 	 
	 
	B. Consolidated Interest Charges for Measurement Period (calculated to
include only those items actually paid in cash and items not capitalized
(including as amortized) during such Measurement Period):
	 	$	 	 
	 
	 	 	 	 
	 
	C. Consolidated Interest Coverage Ratio (Line II.A  ̧ Line II.B):
	 	 	____:1.00	 
	 
	C. Permitted Minimum Consolidated Interest Coverage Ratio:
	 	 	[___]:1.00	 

Compliance: [Yes][No]

	III.	 	Section 6.9(c) — Minimum Revenue

	 	 	 	 	 

	A. Revenue as of the end of the three month period ending as of the date set
forth above:
	 	$	 	 
	 
	 	 	 	 
	 
	B. Permitted Minimum Revenue
	 	$	 	 
	 
	 	 	 	 
	 
	C. Line III.A > Line III.B
	 	[Yes][No]

Compliance: [Yes][No]

	IV.	 	Section 6.10 — Capital Expenditures.

	 	 	 	 	 

	A. Capital Expenditures the Borrower made or is legally obligated to make
for the fiscal year to date period as of the Statement Date:
	 	$	 	 
	 
	 	 	 	 
	 
	B. Permitted Capital Expenditures
	 	$	[4,500,000/7,000,000]	 
	 
	C. Line IV.A < Line IV.B
	 	[Yes][No]

Compliance: [Yes][No]

 

 

EXHIBIT F

MASTER GUARANTY

     MASTER GUARANTY dated as of                     ,       (this “Guaranty”), among HARRIS
INTERACTIVE INTERNATIONAL INC., a Delaware corporation (“Harris International”),
WIRTHLIN WORLDWIDE, LLC, a Delaware limited liability company (“Wirthlin
Worldwide”), THE WIRTHLIN GROUP INTERNATIONAL, L.L.C., a Delaware limited liability company
(“Wirthlin Group”), LOUIS HARRIS & ASSOCIATES, INC., a New York corporation
(“Louis Harris”), HARRIS INTERACTIVE ASIA, LLC, a Delaware limited liability
company (“Harris Asia”), and each other party as shall from time to time become a
party hereto pursuant to Section 19 hereof (each such other party, Harris International,
Wirthlin Worldwide, Wirthlin Group, Louis Harris, and Harris Asia being hereinafter referred to
from time to time, individually, as a “Guarantor” and, collectively, as the
“Guarantors”) in favor of JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as administrative
agent (hereinafter, in such capacity, the “Administrative Agent”) for itself and
the other lending institutions (hereinafter, collectively, the “Lenders”) which are or may
become party to that certain Credit Agreement, dated as of September 21, 2007 (as amended and in
effect from time to time, the “Credit Agreement”) among Harris Interactive Inc., a
Delaware corporation (the “Borrower”), the Lenders party thereto, the Administrative Agent,
and J.P. Morgan Securities Inc. as Sole Bookrunner and Sole Lead Arranger. Capitalized terms used
but not defined herein shall have the meaning ascribed to such terms in the Credit Agreement.

RECITALS

     WHEREAS, the Borrower and the Guarantors are members of a group of related business entities,
the success of any one of which is dependent in part on the success of the other members of such
group;

     WHEREAS, each Guarantor expects to receive substantial direct and indirect benefits from the
extensions of credit to the Borrower by the Lenders pursuant to the Credit Agreement (which
benefits are hereby acknowledged);

     WHEREAS, it is a condition precedent to the Lenders’ making any loans or otherwise extending
credit to the Borrower under the Credit Agreement and in connection therewith permitting certain
transactions involving the Guarantors thereunder that the Guarantors execute and deliver to the
Administrative Agent, for the benefit of the Lenders and the Administrative Agent, a guaranty
substantially in the form hereof; and

     WHEREAS, the Guarantors wish to guaranty the Borrower’s obligations to the Lenders and the
Administrative Agent under or in respect of the Credit Agreement as provided herein.

AGREEMENTS

     THEREFORE, for good and valuable consideration, each of the Guarantors agree with the
Administrative Agent and the Lenders as follows:

1

 

     Section 1. Guaranty of Payment. Each Guarantor absolutely, unconditionally and
irrevocably, jointly and severally, guarantees to the Administrative Agent and the Lenders the full
and punctual payment when due (whether at stated maturity, by required pre-payment, by acceleration
or otherwise), as well as the performance, of all Obligations including all such which would become
due but for the operation of the automatic stay pursuant to §362(a) of the Federal Bankruptcy Code
and the operation of §§502(b) and 506(b) of the Federal Bankruptcy Code and accruing after the
commencement of a proceeding under any other insolvency or similar laws of any jurisdiction at the
rate or rates provided in the Loan Documents (all of the foregoing sums being the
“Liabilities”). This Guaranty is a guaranty of payment and not of collection only. The
Administrative Agent shall not be required to exhaust any right or remedy or take any action
against the Borrower or any other person or entity or any collateral. Each Guarantor agrees that,
as between such Guarantor on the one hand, and the Administrative Agent and the Lenders, on the
other hand, the Liabilities may be declared to be due and payable for the purposes of this Guaranty
notwithstanding any stay, injunction or other prohibition which may prevent, delay or vitiate any
declaration as regards the Borrower and that in the event of a declaration or attempted
declaration, the Liabilities shall immediately become due and payable by such Guarantor for the
purposes of this Guaranty. All payments by each Guarantor hereunder shall be made to the
Administrative Agent, in the manner and at the place of payment specified therefor in the Credit
Agreement, for the account of the Lenders and the Administrative Agent.

     Section 2. Guaranty Absolute. Each Guarantor guarantees that the Liabilities shall
be paid and performed strictly in accordance with the terms of the Loan Documents. The liability
of each Guarantor under this Guaranty is absolute and unconditional irrespective of: (a) any
change in the time, manner or place of payment of, or in any other term of, all or any of the
Liabilities, the Loan Documents, or any other amendment or waiver of or any consent to departure
from any of the terms of the Liabilities or any Loan Document including, without limitation, any
increase or decrease in the rate of interest thereon; (b) any release or amendment or waiver of, or
consent to departure from, any other guaranty or support document, or any exchange, release or
non-perfection of any collateral, for all or any of the Liabilities or the Loan Documents; (c) any
present or future law, regulation or order of any jurisdiction (whether of right or in fact) or of
any agency thereof purporting to reduce, amend, restructure or otherwise affect any term of any of
the Liabilities or the Loan Documents; (d) without being limited by the foregoing, any lack of
validity or enforceability of any of the Liabilities or the Loan Documents; and (e) any other
setoff, defense, or counterclaim whatsoever (in any case, whether based on contract, tort or any
other theory) or circumstance whatsoever with respect to the Liabilities or the Loan Documents or
the transactions contemplated thereby which might constitute a legal or equitable defense available
to, or discharge of, the Borrower or a Guarantor; and each Guarantor irrevocably waives the right
to assert such defenses, set-offs or counterclaims in any litigation or other proceeding relating
to the Liabilities, the Loan Documents or the transactions contemplated thereby. To the fullest
extent permitted by law, each Guarantor hereby expressly waives any and all rights or defenses
arising by reasons of (A) any “one action” or “anti-deficiency” law which would otherwise prevent
the Administrative Agent or any Lender from bringing any action, including any claim for a
deficiency, or exercising any other right or remedy (including any right of set-off), against a
Guarantor before or after the Administrative Agent’s or such Lender’s commencement or completion of
any foreclosure action, whether judicially, by exercise of power of sale or otherwise, or (B) any
other law which in any other way would otherwise require any election of remedies by the
Administrative Agent or any Lender.

2

 

     Section 3. Guaranty Irrevocable; Reinstatement of Guaranty. This Guaranty is a
continuing guaranty of the payment and performance of all Liabilities now or hereafter existing
under the Loan Documents and shall remain in full force and effect until the payment in full in
cash of all Liabilities, all Commitments under the Credit Agreement have been terminated and the
Credit Agreement and the other Loan Documents have been terminated. If all the Liabilities are
paid in full in cash and all Commitments under the Credit Agreement have been terminated and the
Credit Agreement and the other Loan Documents have been terminated, the Administrative Agent shall,
at the Borrower’s request and expense, execute and deliver to the Guarantors appropriate documents
necessary to evidence the termination of the Guaranty. This Guaranty shall continue to be
effective or be reinstated, as the case may be, if at any time any payment of any of the
Liabilities is rescinded or must otherwise be returned by the Administrative Agent or any Lender
upon the insolvency, bankruptcy or reorganization of the Borrower or otherwise (including, without
limitation, on the grounds of fraudulent conveyance), all as though the payment had not been made.
This Section 3, and the obligations of each Guarantor hereunder, shall survive the
termination of this Guaranty.

     Section 4. Unenforceability of Obligations Against the Borrower. If for any reason
the Borrower has no legal existence or is under no legal obligation to discharge any of the
Liabilities, or if any of the Liabilities have become irrecoverable from the Borrower by reason of
the Borrower’s insolvency, bankruptcy or reorganization or by other operation of law or for any
other reason, this Guaranty shall nevertheless be binding on each Guarantor to the same extent as
if such Guarantor at all times had been the principal obligor on all such Liabilities. In the
event that acceleration of the time for payment of any of the Liabilities is stayed upon the
insolvency, bankruptcy or reorganization of the Borrower, or for any other reason, all such amounts
otherwise subject to acceleration under the terms of the Credit Agreement, Loan Documents, or any
other agreement evidencing, securing or otherwise executed in connection with any Liabilities shall
be immediately due and payable by each Guarantor.

     Section 5. Subrogation. Each Guarantor shall not exercise any rights which it may
acquire by way of subrogation, by any payment made under this Guaranty or otherwise, until (i) all
the Liabilities have been paid in full in cash, (ii) all Commitments under the Credit Agreement
have been terminated and (iii) the Credit Agreement and the other Loan Documents have been
terminated. If any amount is paid to such Guarantor on account of subrogation rights under this
Guaranty at any time when all the Liabilities have not been paid in full in cash, the amount shall
be held in trust for the benefit of the Administrative Agent and the Lenders and shall be promptly
paid to the Administrative Agent, for the benefit of the Lenders and the Administrative Agent, on
account of the Liabilities without affecting in any manner the liability of such Guarantor under
the provisions of this Guaranty. If such Guarantor makes payment to the Administrative Agent of
all or any part of the Liabilities and all the Liabilities are paid in full in cash and the Credit
Agreement and the other Loan Documents have been terminated, the Administrative Agent shall, at
such Guarantor’s request and expense, execute and deliver to such Guarantor appropriate documents,
without recourse and without representation or warranty, necessary to evidence the transfer by
subrogation to such Guarantor of an interest in the Liabilities resulting from the payment.

     Section 6. Subordination. Without limiting the Administrative Agent’s or any
Lender’s rights under the Loan Documents or any other agreement, any liabilities owed by the
Borrower

3

 

to a Guarantor in connection with any extension of credit or financial accommodation by such
Guarantor to or for the account of the Borrower, including but not limited to interest accruing at
the agreed contract rate after the commencement of a bankruptcy or similar proceeding, are hereby
subordinated to the Liabilities. Each Guarantor agrees that, after the occurrence of any default
in the payment or performance of any of the Liabilities, such Guarantor will not demand, sue for or
otherwise attempt to collect any such indebtedness of the Borrower to such Guarantor until all of
the Liabilities shall have been paid in full in cash. If, notwithstanding the foregoing sentence,
any Guarantor shall collect, enforce or receive any amounts in respect of such indebtedness while
any Liabilities are still outstanding, such amounts shall be collected, enforced and received by
such Guarantor as trustee for the Administrative Agent and the Lenders and be paid over to the
Administrative Agent, for the benefit of the Lenders and the Administrative Agent, on account of
the Liabilities without reducing or affecting in any manner the liability of such Guarantor under
the other provisions of this Guaranty.

     Section 7. Payments Generally. All payments by each Guarantor shall be made in the
manner, at the place and in the currency (the “Payment Currency”) required by the Loan
Documents; provided, however, that if the Payment Currency is other than U.S.
dollars each Guarantor may, at its option (or, if for any reason whatsoever such Guarantor is
unable to effect payments in the manner required by the Loan Documents, such Guarantor shall be
obligated to) pay to the Administrative Agent at its principal office the equivalent amount in U.S.
dollars computed at the selling rate of the Administrative Agent, most recently in effect on or
prior to the date the Liability becomes due or if such rate is unavailable, at a selling rate
chosen by the Administrative Agent, for cable transfers of the Payment Currency to the place where
the Liability is payable. In any case in which such Guarantor makes or is obligated to make
payment in U.S. dollars, such Guarantor shall hold the Administrative Agent and each Lender
harmless from any loss incurred by the Administrative Agent or such Lender arising from any change
in the value of U.S. dollars in relation to the Payment Currency between the date the Liability
becomes due and the date the Administrative Agent is actually able, following the conversion of the
U.S. dollars paid by such Guarantor into the Payment Currency and remittance of such Payment
Currency to the place where such Liability is payable, to apply such Payment Currency to such
Liability.

     Section 8. Certain Taxes. Each Guarantor further agrees that all payments to be made
hereunder shall be made without setoff or counterclaim and free and clear of, and without deduction
for, any taxes, levies, imposts, duties, charges, fees, deductions, withholdings or restrictions or
conditions of any nature whatsoever now or hereafter imposed, levied, collected, withheld or
assessed by any country or by any political subdivision or taxing authority thereof or therein
(“Taxes”). If any Taxes are required to be withheld from any amounts payable to the
Administrative Agent or any Lender hereunder, the amounts so payable to the Administrative Agent
shall be increased to the extent necessary to yield to the Administrative Agent (after payment of
all Taxes) the amounts payable hereunder in the full amounts so to be paid. Whenever any Tax is
paid by a Guarantor, as promptly as possible thereafter, such Guarantor shall send the
Administrative Agent an official receipt showing payment thereof, together with such additional
documentary evidence as may be required from time to time by the Administrative Agent. This
Section 8, and the obligations of each Guarantor hereunder, shall survive the termination
of this Guaranty.

4

 

     Section 9. Representations and Warranties. Each Guarantor represents and warrants
that: (a) this Guaranty: (i) has been authorized by all necessary action; (ii) does not conflict
with or violate any agreement, constitutive document, instrument, law, regulation or order
applicable to such Guarantor; and (iii) does not require the consent or approval of any person or
entity, including but not limited to any Governmental Authority, or any filing or registration of
any kind; and (iv) is the legal, valid and binding obligation of such Guarantor enforceable
against such Guarantor in accordance with its terms except to the extent that enforcement may be
limited by applicable bankruptcy, insolvency and other similar laws affecting creditor’s rights
generally; and (b) in executing and delivering this Guaranty, each Guarantor has (i) without
reliance on the Administrative Agent or any Lender or any information received from the
Administrative Agent or any Lender and based upon such documents and information it deems
appropriate, made an independent investigation of the transactions contemplated hereby and the
Borrower, the Borrower’s business, assets, operations, prospects and condition, financial or
otherwise, and any circumstances which may bear upon such transactions, the Borrower or the
obligations and risks undertaken herein with respect to the Liabilities; (ii) adequate means to
obtain from the Borrower on a continuing basis information concerning the Borrower; (iii) has full
and complete access to the Loan Documents and any other documents executed in connection with the
Loan Documents; and (iv) not relied and will not rely upon any representations or warranties of the
Administrative Agent or any Lender not embodied herein or any acts heretofore or hereafter taken by
the Administrative Agent or any Lender (including but not limited to any review by the
Administrative Agent or any Lender of the affairs of the Borrower). Each Guarantor hereby further
represents and warrants that such Guarantor is a direct or indirect subsidiary of the Borrower and
is financially interested in its affairs.

     Section 10. Remedies Generally. The remedies provided in this Guaranty are
cumulative and not exclusive of any remedies provided by law.

     Section 11. Setoff. Each Guarantor agrees that, in addition to (and without
limitation of) any right of setoff, banker’s lien or counterclaim the Administrative Agent or any
Lender may otherwise have, the Administrative Agent and each Lender shall be entitled, at its
option, to offset balances (general or special, time or demand, provisional or final) held by it
for the account of such Guarantor at any of the offices of the Administrative Agent or any Lender,
or any other Affiliate of the Administrative Agent or any Lender, in U.S. dollars or in any other
currency, against any amount payable by such Guarantor under this Guaranty which is not paid when
due (regardless of whether such balances are then due to such Guarantor), in which case the
Administrative Agent or such Lender, as applicable, shall promptly notify such Guarantor thereof;
provided that the Administrative Agent’s or any Lender’s failure to give such notice shall
not affect the validity thereof.

     Section 12. Formalities; Marshalling. Each Guarantor waives presentment, notice of
dishonor, protest, notice of acceptance of this Guaranty, notice of creation, renewal, extension or
accrual of any Liability and notice of any other kind and any other formality with respect to any
of the Liabilities or this Guaranty. Each Guarantor also waives the right to require the
Administrative Agent or any Lender to proceed first against the Borrower upon the Liabilities
before proceeding against such Guarantor hereunder and any right to require the marshalling of
assets of the Borrower or any other entity or other person primarily or secondarily liable with
respect to any of the Liabilities, and all suretyship defenses generally.

5

 

     Section 13. Amendments and Waivers. No amendment or waiver of any provision of this
Guaranty, nor consent to any departure by any Guarantor therefrom, shall be effective unless it is
in writing and signed by the Administrative Agent, and then the waiver or consent shall be
effective only in the specific instance and for the specific purpose for which given. No failure
on the part of the Administrative Agent or any Lender to exercise, and no delay in exercising, any
right or remedy under this Guaranty or any other Loan Document, shall operate as a waiver or
preclude any other or further exercise thereof or the exercise of any other right or remedy.

     Section 14. Expenses. Each Guarantor jointly and severally shall reimburse the
Administrative Agent on demand for all costs, expenses and charges (including without limitation
fees and charges of external legal counsel for the Administrative Agent and costs allocated by its
internal legal department) incurred by the Administrative Agent or any Lender in connection with
the preparation, performance or enforcement of this Guaranty, together with interest on amounts
recoverable under this Section 14 from the time when such amounts become due until payment,
whether before or after judgment, at the rate of interest for overdue principal set forth in the
Credit Agreement, provided that if such interest exceeds the maximum amount permitted to be paid
under applicable law, then such interest shall be reduced to such maximum permitted amount. The
obligations of each Guarantor under this Section shall survive the termination of this Guaranty.

     Section 15. Assignment. This Guaranty shall be binding on, and shall inure to the
benefit of each Guarantor, the Administrative Agent, each Lender and their respective successors
and assigns; provided that no Guarantor may assign or transfer its rights or obligations
under this Guaranty. Without limiting the generality of the foregoing: (a) the obligations of
each Guarantor under this Guaranty shall continue in full force and effect and shall be binding on
any successor partnership and on previous partners and their respective estates if such Guarantor
is a partnership, regardless of any change in the partnership as a result of death, retirement or
otherwise; and (b) the Administrative Agent and each Lender may assign, sell participations in or
otherwise transfer its rights under the Credit Agreement and other Loan Documents to any other
person or entity, and the other person or entity shall then become vested with all the rights
granted to the Administrative Agent and each Lender in this Guaranty or otherwise.

     Section 16. Captions. The headings and captions in this Guaranty are for convenience
only and shall not affect the interpretation or construction of this Guaranty.

     Section 17. Governing Law, Etc. THIS GUARANTY SHALL BE GOVERNED BY THE INTERNAL LAWS
OF THE STATE OF NEW YORK (INCLUDING SECTION 5-1401 AND SECTION 5-1402 OF THE GENERAL OBLIGATIONS
LAWS OF THE STATE OF NEW YORK). EACH GUARANTOR CONSENTS TO THE NONEXCLUSIVE JURISDICTION AND VENUE
OF THE SUPREME COURT OF THE STATE OF NEW YORK SITTING IN NEW YORK COUNTY AND OF THE UNITED STATES
DISTRICT COURT OF THE SOUTHERN DISTRICT OF NEW YORK, AND ANY APPELLATE COURT FROM ANY THEREOF.
EACH GUARANTOR HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY
LAW, ANY OBJECTION WHICH SUCH GUARANTOR MAY NOW OR HEREAFTER HAVE TO THE LAYING OF VENUE OF ANY
SUIT, ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY COURT REFERRED TO
HEREIN. EACH

6

 

GUARANTOR HEREBY IRREVOCABLY WAIVES, TO THE FULL EXTENT PERMITTED BY LAW, THE DEFENSE OF FORUM
NONCOVENIENS. SERVICE OF PROCESS BY THE ADMINISTRATIVE AGENT IN CONNECTION WITH ANY SUCH DISPUTE
SHALL BE BINDING ON EACH GUARANTOR IF SENT TO SUCH GUARANTOR BY REGISTERED MAIL AT THE ADDRESS
SPECIFIED BELOW OR AS OTHERWISE SPECIFIED BY SUCH GUARANTOR FROM TIME TO TIME. EACH GUARANTOR
WAIVES ANY RIGHT SUCH GUARANTOR MAY HAVE TO JURY TRIAL IN ANY ACTION RELATED TO THIS GUARANTY OR
THE TRANSACTIONS CONTEMPLATED HEREBY AND FURTHER WAIVES ANY RIGHT TO INTERPOSE ANY COUNTERCLAIM
RELATED TO THIS GUARANTY OR THE TRANSACTIONS CONTEMPLATED HEREBY IN ANY SUCH ACTION. TO THE EXTENT
THAT EACH GUARANTOR HAS OR HEREAFTER MAY ACQUIRE ANY IMMUNITY FROM JURISDICTION OF ANY COURT OR
FROM ANY LEGAL PROCESS (WHETHER FROM SERVICE OR NOTICE, ATTACHMENT PRIOR TO JUDGMENT, ATTACHMENT IN
AID OF EXECUTION OF A JUDGMENT, EXECUTION OR OTHERWISE), SUCH GUARANTOR HEREBY IRREVOCABLY WAIVES
SUCH IMMUNITY IN RESPECT OF ITS OBLIGATIONS UNDER THIS GUARANTY. EACH GUARANTOR HERETO
(A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF THE ADMINISTRATIVE AGENT OR ANY OTHER
PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF
LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVERS AND (B) ACKNOWLEDGES THAT IT AND THE OTHER
PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS GUARANTY BY, AMONG OTHER THINGS, THE MUTUAL
WAIVERS AND CERTIFICATIONS IN THIS SECTION.

     Section 18. Integration; Effectiveness. This Guaranty sets forth the entire
understanding of each Guarantor and the Administrative Agent and Lenders relating to the guarantee
of the Liabilities and constitutes the entire contract between the parties relating to the subject
matter hereof and supersede any and all previous agreements and understandings, oral or written,
relating to the subject matter hereof. This Guaranty shall become effective when it shall have
been executed and delivered by each Guarantor to the Administrative Agent. Delivery of an executed
signature page of this Guaranty by electronic means shall be effective as delivery of a manually
executed signature page of this Guaranty.

     Section 19. Additional Guarantors. Subsidiaries of the Borrower (“Additional
Guarantors”) may hereafter become parties to this Guaranty by executing a counterpart
hereof, and there shall be no need to re-execute, amend or restate this Guaranty in connection
therewith. Upon such execution and delivery by any Additional Guarantor, such Additional Guarantor
shall be deemed to have made the representations and warranties set forth in Section 9
hereof, and shall be bound by all of the terms, covenants and conditions hereof to the same extent
as if such Additional Guarantor had executed this Guaranty as of the Effective Date, and the
Administrative Agent, for itself and the benefit of the Lenders, shall be entitled to all of the
benefits of such Additional Guarantor’s obligations hereunder.

     Section 20. Further Assurances. Each Guarantor agrees that it will from time to
time, at the request of the Administrative Agent, do all such things and execute all such documents
as the Administrative Agent may consider necessary or desirable to give full effect to this
Guaranty

7

 

and to perfect and preserve the rights and powers of the Lenders and the Administrative Agent
hereunder.

     Section 21. Contribution. To the extent a Guarantor makes a payment hereunder in
excess of the aggregate amount of the benefit received by such Guarantor in respect of the
Liabilities (the “Benefit Amount”), then such Guarantor, after the payment in full,
in cash, of all of the Liabilities, shall be entitled to recover from each other Guarantor of the
Liabilities such excess payment, pro rata, in accordance with the ratio of the
Benefit Amount received by each such other Guarantor to the total Benefit Amount received by all
Guarantors of the Liabilities, and the right to such recovery shall be deemed to be an asset and
property of such Guarantor so funding; provided, that all such rights to recovery shall be
subordinated and junior in right of payment to the final and undefeasible payment in full in cash
of all of the Liabilities.

[Remainder of page intentionally left blank.]

8

 

     IN WITNESS WHEREOF, the parties hereto have caused this Guaranty to be duly executed and
delivered by their authorized officers as of the date first above written.

	 	 	 	 	 	 	 

	 	 	HARRIS INTERACTIVE INTERNATIONAL INC.	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

Deborah Rieger-Paganis
	 	 
	 

	 	Title:
	 	Interim Chief Financial Officer	 	 
	 
	 	 	 	 	 	 
	 	 	WIRTHLIN WORLDWIDE, LLC	 	 
	 
	 	 	 	 	 	 
	 	 	By Harris Interactive Inc., its sole Member	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

Deborah Rieger-Paganis
	 	 
	 

	 	Title:
	 	Interim Chief Financial Officer	 	 
	 
	 	 	 	 	 	 
	 	 	THE WIRTHLIN GROUP INTERNATIONAL, L.L.C.	 	 
	 
	 	 	 	 	 	 
	 	 	By Wirthlin Worldwide, LLC, its sole Member	 	 
	 
	 	 	 	 	 	 
	 	 	By Harris Interactive Inc., its sole Member	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

Deborah Rieger-Paganis
	 	 
	 

	 	Title:
	 	Interim Chief Financial Officer	 	 
	 
	 	 	 	 	 	 
	 	 	LOUIS HARRIS & ASSOCIATES, INC.	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

Deborah Rieger-Paganis
	 	 
	 

	 	Title:
	 	Interim Chief Financial Officer	 	 

[Signature page to Guaranty — Guarantors]

 

 

	 	 	 	 	 	 	 

	 	 	HARRIS INTERACTIVE ASIA, LLC	 	 
	 
	 	 	 	 	 	 
	 	 	By Wirthlin Worldwide, LLC, its sole Member	 	 
	 
	 	 	 	 	 	 
	 	 	By Harris Interactive Inc., its sole Member	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

Deborah Rieger-Paganis
	 	 
	 

	 	Title:
	 	Interim Chief Financial Officer	 	 

[Signature page to Guaranty — Guarantors]

 

 

	 	 	 	 	 	 	 

	 	 	JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as
Administrative Agent	 	 
	 
	 	 	 	 	 	 
	 

	 	By:	 	 	 	 
	 

	 	Name:
	 	 

	 	 
	 

	 	Title:	 	 	 	 

[Signature page to Guaranty — Administrative Agent]

 

 

EXHIBIT G

FORM OF MASTER SECURITIES PLEDGE AGREEMENT

     This MASTER SECURITIES PLEDGE AGREEMENT (this “Agreement”) is made as of                     ,
                    , by and among HARRIS INTERACTIVE INC., a Delaware corporation (hereinafter, the
“Borrower”), HARRIS INTERACTIVE INTERNATIONAL INC., a Delaware corporation (“Harris
International”), WIRTHLIN WORLDWIDE, LLC, a Delaware limited liability company
(“Wirthlin Worldwide”), THE WIRTHLIN GROUP INTERNATIONAL, L.L.C., a Delaware
limited liability company (“Wirthlin Group”), LOUIS HARRIS & ASSOCIATES, INC., a
New York corporation (“Louis Harris”), HARRIS INTERACTIVE ASIA, LLC, a Delaware
limited liability company (“Harris Asia”), GSBC OHIO CORPORATION, an Ohio
corporation (“GSBC”) and each other party as shall from time to time become a party hereto
pursuant to Section 24 hereof (each other party, Borrower, Harris International, Wirthlin
Worldwide, Wirthin Group, Louis Harris, Harris Asia and GSBC being hereafter referred to from time
to time, individually, as a “Pledgor” and collectively, as the “Pledgors”), and
JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as administrative agent (hereinafter, in such capacity,
the “Administrative Agent”) for itself and the other Secured Parties, including the lending
institutions (hereinafter, collectively, the “Lenders”) which are or may become party to
that certain Credit Agreement, dated as of September 21, 2007 (as amended, supplemented, restated,
or otherwise modified and in effect from time to time, the “Credit Agreement”) among the
Borrower, the Lenders party thereto, the Administrative Agent, and J.P. Morgan Securities Inc. as
Sole Bookrunner and Sole Lead Arranger.

     WHEREAS, each Pledgor is the direct legal and beneficial owner of all of the issued and
outstanding Equity Interests of each of the Issuers opposite such Pledgor’s name on Annex
A hereto; and

     WHEREAS, it is a condition precedent to the Lenders’ making of Loans and otherwise extending
credit to and issuing, extending, or renewing Letters of Credit for the benefit of the Borrower
under the Credit Agreement and in connection therewith permitting certain transactions involving
the Pledgors and their respective Subsidiaries thereunder that the Pledgors execute and deliver to
the Administrative Agent, for the benefit of the Secured Parties and the Administrative Agent, a
pledge agreement in substantially the form hereof; and

     WHEREAS, each Pledgor wishes to grant pledges and security interests in favor of the
Administrative Agent, for the benefit of the Secured Parties and the Administrative Agent, as
herein provided;

     NOW, THEREFORE, in consideration of the premises contained herein and for other good and
valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties
hereto agree as follows:

 

 

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     1. Pledge of Securities, etc.

     1.1. Pledge of Securities. Each Pledgor hereby pledges, assigns,
grants a security interest in, and delivers to the Administrative Agent, for the benefit of
the Secured Parties and the Administrative Agent, all the right, title and interest of such
Pledgor in and to all of the Equity Interests of the Issuers of every class, including
without limitation the Equity Interests listed on Annex A hereto, whether now owned
or hereafter acquired or arising, and with respect to any Issuer which is a limited
liability company or partnership, (a) all payments or distributions, whether in cash,
property or otherwise, at any time owing or payable to such Pledgor on account of its
interest as a member or partner, as the case may be, in any Issuer or in the nature of a
management, investment banking or other fee paid or payable by any of the Issuer to such
Pledgor, (b) all of such Pledgor’s rights and interests under each of the partnership
agreements or operating agreements, as applicable, including all voting and management
rights and all rights to grant or withhold consents or approvals, (c) all rights of access
and inspection to and use of all books and records, including computer software and
computer software programs, of each of such Issuers, (d) all other rights, interests,
property or claims to which such Pledgor may be entitled in its capacity as a partner or a
member of any Issuer, and (e) all proceeds, income from, increases in and products of any
of the foregoing to be held by the Administrative Agent, for the benefit of the Secured
Parties and the Administrative Agent, subject to the terms and conditions hereinafter set
forth. The certificates for such Equity Interests of every class of the capital stock of
the Issuers, to the extent that such interests are represented by certificates, accompanied
by stock powers or other appropriate instruments of assignment thereof duly executed in
blank by such Pledgor, have been delivered to the Administrative Agent, and each Pledgor
shall have taken all actions as required by applicable law to create and maintain a legal,
valid, and enforceable first priority security interest in the Securities Collateral. The
Pledgors will pledge to the Administrative Agent, for the benefit of the Secured Parties
and the Administrative Agent, all the issued and outstanding Equity Interests of each
Foreign Subsidiary, except, to the extent such pledge of the Equity Interest of any Foreign
Subsidiary that qualifies as a controlled foreign corporation within the meaning of Section
951 of the Code would result in any material adverse tax consequence or duty, in which
case, the applicable Pledgor will pledge to the Administrative Agent, for the benefit of
the Secured Parties and the Administrative Agent, 66% of the voting Equity Interests and
100% of the non-voting Equity Interests of each such Foreign Subsidiary.

     1.2. Additional Securities. In case any Pledgor shall acquire any
capital stock or other equity interest of any Issuer or corporation, partnership, limited
liability company or other entity which is the successor of any Issuer, or any securities
exchangeable for or convertible into shares of such capital stock or other equity interest
of any class of any Issuer, by purchase, stock dividend, stock split or otherwise, then
such capital stock or other equity interests shall be subject to the pledge, assignment and
security interest granted to the Administrative

 

 

- 3 -

Agent, for the benefit of the Secured Parties and the Administrative Agent, under this
Agreement, except, to the extent such pledge of the Equity Interest of any Foreign
Subsidiary that qualifies as a controlled foreign corporation within the meaning of Section
951 of the Code would result in any material adverse tax consequence or duty, in which
case, the applicable Pledgor will pledge to the Administrative Agent, for the benefit of
the Secured Parties and the Administrative Agent, 66% of the voting Equity Interests and
100% of the non-voting Equity Interests of each such Foreign Subsidiary. Such Pledgor
shall forthwith deliver to the Administrative Agent any certificates therefor, accompanied
by stock powers or other appropriate instruments of assignment duly executed by such
Pledgor in blank, and shall take all action necessary or advisable in the reasonable
opinion of the Administrative Agent to create and maintain a legal, valid, and enforceable
first priority security interest in such Securities Collateral under applicable law. Each
Pledgor agrees that the Administrative Agent may from time to time attach as Annex
A hereto an updated list of the shares of capital stock or other equity interests
at the time pledged with the Administrative Agent hereunder.

     1.3. Pledge of Cash Collateral Account. Each Pledgor also hereby
pledges, assigns, grants a security interest in, and delivers to the Administrative Agent,
for the benefit of the Secured Parties and the Administrative Agent, the Cash Collateral
Account and all of the Cash Collateral as such terms are hereinafter defined.

     1.4. Waiver of Certain Partnership Agreement, Operating Agreement or
Other Governing Documents Provisions. Each Pledgor irrevocably waives any and all
provisions of the partnership agreements, operating agreements, memorandum and articles of
association or other applicable agreements of each Issuer (as applicable) that (a)
prohibit, restrict, condition or otherwise affect the grant hereunder of any Lien on any of
the Securities Collateral (as such term is hereinafter defined) or any enforcement action
which may be taken in respect of any such Lien or (b) otherwise conflict with the terms of
this Agreement.

     2. Definitions. The term “Obligations” and all other capitalized terms used
herein without definition shall have the respective meanings provided therefor in the Credit
Agreement. Terms used herein and not defined in the Credit Agreement or otherwise defined herein
that are defined in the UCC (as defined below) have such defined meanings herein (with terms used
in Article 9 controlling over terms used in another Article), unless the context otherwise
indicates or requires, and the following terms shall have the following meanings:

     Cash Collateral. See Section 4.

     Cash Collateral Account. See Section 4.

 

 

- 4 -

Issuers. Shall mean the corporations, limited liability companies, limited
partnerships, general partnerships and any other Person now owned or hereafter acquired
(whether in connection with any recapitalization, reclassification or reorganization of the
capital of any such company or any successors in interest thereto) by any Pledgor,
including, without limitation, the corporations, limited liability companies, limited
partnerships, general partnerships or such other Person listed on Annex A attached
hereto.

Securities. Includes the shares of stock, membership interests, partnership
interests or other equity interests described in Annex A attached hereto
and any additional shares of stock, membership interests, partnership interests or other
equity interests at the time pledged to the Administrative Agent hereunder and the
interests described in clauses (a)-(e) of Section 1.1 and Section
1.2 of this Agreement.

Securities Collateral. Equity Interests of the Issuers, including without
limitation the Equity Interests identified on Annex A hereto (which may be amended,
updated or otherwise modified from time to time) and the property at any time pledged to
the Administrative Agent hereunder (whether described herein or not) and all income
therefrom, increases therein and proceeds thereof, including without limitation that
included in Cash Collateral. The term does not include any income, increases or proceeds
received by any Pledgor to the extent expressly permitted by Section 7.

Time Deposits. See Section 4.

UCC. The Uniform Commercial Code as the same may from time to time be in effect in
the State of New York (and each reference in this Agreement to an Article thereof shall
refer to that Article as from time to time in effect); provided, that in the event
that, by reason of mandatory provisions of law, any or all of the attachment, perfection,
non-perfection or priority of the Administrative Agent’s security interest in any
collateral is governed by the Uniform Commercial Code as in effect in a jurisdiction other
than the State of New York, the term “UCC” shall mean the Uniform Commercial Code
(including the Articles thereof) as in effect at such time in such other jurisdiction for
purposes of the provisions hereof relating to such attachment, perfection, non-perfection
or priority and for purposes of definitions related to such provisions.

     3. Security for Obligations. This Agreement and the security interest in
and pledge of the Securities Collateral hereunder are made with and granted to the Administrative
Agent, for the benefit of the Secured Parties and the Administrative Agent, as security for the
payment and performance in full of all the Obligations (including all such Obligations which would
become due but for the operation of the automatic stay pursuant to §362(a) of the Federal
Bankruptcy Code and the operation of §§502(b) and 506(b) of the Federal Bankruptcy Code).

 

 

- 5 -

     4. Liquidation, Recapitalization, etc.

     4.1. Distributions Paid to Administrative Agent. Any sums or other
property paid or distributed upon or with respect to any of the Securities, whether by
dividend or redemption or upon the liquidation or dissolution of the Issuer thereof or
otherwise, shall, except to the limited extent provided in Section 7, be paid over
and delivered to the Administrative Agent to be held by the Administrative Agent, for the
benefit of the Secured Parties and the Administrative Agent, as security for the payment
and performance in full of all of the Obligations. In case, pursuant to the
recapitalization or reclassification of the capital of the Issuer thereof or pursuant to
the reorganization thereof, any distribution of capital shall be made on or in respect of
any of the Securities or any property shall be distributed upon or with respect to any of
the Securities, the property so distributed shall be delivered to the Administrative Agent,
for the benefit of the Secured Parties and the Administrative Agent, to be held by it as
security for the Obligations. Except to the limited extent provided in Section 7,
all sums of money and property paid or distributed in respect of the Securities, whether as
a dividend or upon such a liquidation, dissolution, recapitalization or reclassification or
otherwise, that are received by any Pledgor shall, until paid or delivered to the
Administrative Agent, be held in trust for the Administrative Agent, for the benefit of the
Secured Parties and the Administrative Agent, as security for the payment and performance
in full of all of the Obligations.

     4.2. Cash Collateral Account. All sums of money that are delivered
to the Administrative Agent pursuant to this Section 4 shall be deposited into (as
security for the payment and performance in full of all of the Obligations) an interest
bearing account with the Administrative Agent or, if the Administrative Agent is not the
depositary bank, to an interest bearing account in the name of the Administrative Agent,
for the benefit of the Secured Parties and the Administrative Agent, as customer with a
depositary bank satisfactory to the Administrative Agent (any such account, whether
maintained with the Administrative Agent or in the Administrative Agent’s name as customer
being herein referred to as the “Cash Collateral Account”). Some or all of the
funds from time to time in the Cash Collateral Account may be invested in time deposits,
including, without limitation, certificates of deposit issued by the Administrative Agent
(such certificates of deposit or other time deposits being hereinafter referred to,
collectively, as “Time Deposits”), that are satisfactory to the Administrative
Agent after consultation with the applicable Pledgor, provided, that, in each such
case, arrangements satisfactory to the Administrative Agent are made and are in place to
perfect and to insure the first priority of the Administrative Agent’s security interest
therein. Interest earned on the Cash Collateral Account and on the Time Deposits, and the
principal of the Time Deposits at maturity that is not invested in new Time Deposits, shall
be deposited in the Cash Collateral Account. The Cash Collateral Account, all sums from
time to time standing to the credit of the Cash Collateral Account, any and all Time
Deposits, any and all instruments or other writings evidencing Time Deposits and

 

 

- 6 -

any and all proceeds or any thereof are hereinafter referred to as the “Cash
Collateral.”

     4.3. Pledgors’ Rights to Cash Collateral, etc. Except as otherwise
expressly provided in Section 18, no Pledgor shall have the right to withdraw sums
from the Cash Collateral Account, to receive any of the Cash Collateral or to require the
Administrative Agent to part with the Administrative Agent’s possession of any instruments
or other writings evidencing any Time Deposits.

     5. Warranty of Title; Authority. Each Pledgor hereby represents and
warrants that: (a) such Pledgor has good and marketable title to, and is the sole record and
beneficial owner of, the Securities described in Section 1, subject to no pledges, liens,
security interests, charges, options, restrictions or other encumbrances except the pledge and
security interest created by this Agreement, (b) with respect to Issuers which are partnerships and
limited liability companies, such Pledgor is a duly constituted partner or member, as the case may
be, of such partnership or limited liability company, as the case may be, pursuant to the
partnership agreement or operating agreement, as the case may be, of such Issuer, (c) all of the
Securities described in Section 1 are validly issued, fully paid and non-assessable (or the
foreign equivalent thereof, as applicable), (d) such Pledgor has full corporate, limited liability
company or other necessary power, authority and legal right to execute, deliver and perform its
obligations under this Agreement and to pledge and grant a security interest in all of the
Securities Collateral pursuant to this Agreement, and the execution, delivery and performance
hereof and the pledge of and granting and enforcement (where applicable) of a security interest in
the Securities Collateral hereunder have been duly authorized by all necessary corporate, limited
liability company or other action and do not contravene any law, rule or regulation or any
provision of such Pledgor’s charter documents, operating agreement, partnership agreement, by-laws
or other governing document or of any judgment, decree or order of any tribunal or of any agreement
or instrument to which such Pledgor is a party or by which it or any of its property is bound or
affected or constitute a default thereunder, (e) the information set forth in Annex
A hereto relating to the Securities is true, correct and complete in all respects, and (f)
such Pledgor has no obligation to make any contribution, capital call or other payment to any
Issuer with respect to the Securities. Each Pledgor further represents and warrants that except as
previously disclosed to the Administrative Agent, none of the Securities Collateral consisting of
partnership or limited liability company interests (i) is dealt in or traded on a securities
exchange or in a securities market, (ii) by its terms expressly provides that it is a security
governed by Article 8 of the UCC, (iii) is an investment company security, (iv) is held in a
securities account or (v) constitutes a Security or a Financial Asset. Each Pledgor further makes
each of the representations and warranties applicable to it under the Credit Agreement and each
other Loan Document, and each such representation and warranty is hereby incorporated herein by
reference and made a part hereof. Each Pledgor covenants that it will defend the rights of the
Secured Parties and the Administrative Agent and security interest of the Administrative Agent, for
the benefit of the Secured Parties and the Administrative Agent, in such Securities against the
claims and demands of all other persons whomsoever. Each Pledgor further covenants that it will
have the like title to and

 

 

- 7 -

right to pledge and grant a security interest in the Securities Collateral hereafter pledged
or in which a security interest is granted to the Administrative Agent hereunder and will likewise
defend the rights, pledge and security interest thereof and therein of the Secured Parties and the
Administrative Agent. Each Pledgor further covenants that such Pledgor shall not, without
executing and delivering, or causing to be executed and delivered, to the Administrative Agent such
agreements, documents and instruments as the Administrative Agent may reasonably require, issue or
acquire any Equity Interest consisting of an interest in a partnership or a limited liability
company that (i) is dealt in or traded on a securities exchange or in a securities market, (ii) by
its terms expressly provides that it is a security governed by Article 8 of the UCC, (iii) is an
investment company security, (iv) is held in a securities account or (v) constitutes a Security or
a Financial Asset.

     6. Loan Document Terms. Each Pledgor shall at all times comply with the
covenants and other obligations, including the Obligations, applicable to it under the Credit
Agreement and each other Loan Document, and each such covenant and other obligation is hereby
incorporated herein by reference and made a part hereof.

     7. Dividends, Voting, etc., Prior to Maturity. So long as no Event of
Default shall have occurred and be continuing, each Pledgor shall be entitled to receive all sums
of money and property, except for additional Securities, paid or distributed in respect of the
Securities, whether as a dividend or upon a liquidation, dissolution, recapitalization or
reclassification or otherwise in respect of the Securities, to vote the Securities (subject to the
last sentence of this paragraph) and to give consents, waivers and ratifications in respect of the
Securities; provided, however, that no vote shall be cast or consent, waiver or
ratification given by such Pledgor if the effect thereof could reasonably be expected to impair any
of the Securities Collateral or be inconsistent with or result in any violation of any of the
provisions of the Credit Agreement, the Notes or any of the other Loan Documents. All such rights
of such Pledgor to receive sums of money and property, except for additional Securities, paid or
distributed in respect of the Securities shall cease in case an Event of Default shall have
occurred and be continuing. All such rights of such Pledgor to vote and give consents, waivers and
ratifications with respect to the Securities shall, at the Administrative Agent’s option, as
evidenced by the Administrative Agent’s notifying such Pledgor of such election, cease in case an
Event of Default shall have occurred and be continuing.

     8. Remedies.

     8.1. In General. If an Event of Default shall have occurred and be
continuing, the Administrative Agent shall thereafter have the following rights and
remedies (to the extent permitted by applicable law) in addition to the rights and remedies
of a secured party under the UCC and any other applicable law (including under the
Securities Act of 1933, as amended (the “Securities Act”) (or the foreign law
equivalent thereof)), all such rights and remedies being cumulative, not exclusive, and
enforceable alternatively, successively or concurrently, at such time or times as the
Administrative Agent deems expedient:

 

 

- 8 -

     (a) if the Administrative Agent so elects and gives notice of such
election to the Pledgors, the Administrative Agent may exercise any management or
voting rights relating to the Securities (whether or not the same shall have been
transferred into its name or the name of its nominee or nominees) for any lawful
purpose, including, without limitation, if the Administrative Agent so elects, for
the liquidation of the assets of the Issuer thereof or for the amendment or
modification of any of the charter, by-laws, operating agreements, partnership
agreements, memorandum and articles of association or other governing documents,
and give all consents, waivers and ratifications in respect of the Securities and
otherwise act with respect thereto as though it were the outright owner thereof
(each Pledgor hereby irrevocably constituting and appointing the Administrative
Agent its proxy and attorney-in-fact, with full power of substitution, to do so);

     (b) the Administrative Agent may demand, sue for, collect or make
any compromise or settlement the Administrative Agent deems suitable in respect of
any Securities Collateral;

     (c) the Administrative Agent may sell, resell, assign and deliver,
or otherwise dispose of any or all of the Securities Collateral, for cash or credit
or both and upon such terms at such place or places, at such time or times and to
such entities or other persons as the Administrative Agent thinks expedient, all
without demand for performance by such Pledgor or any notice or advertisement
whatsoever except as expressly provided herein or as may otherwise be required by
law;

     (d) the Administrative Agent may cause all or any part of the
Securities held by it to be transferred into its name or the name of its nominee or
nominees or to cause such Securities to be registered under the Securities Act or
any other applicable law; and

     (e) the Administrative Agent may set off against the Obligations any
and all sums deposited with it or held by it, including without limitation, any
sums standing to the credit of the Cash Collateral Account and any Time Deposits
issued by the Administrative Agent.

     8.2. Sale of Securities Collateral. In the event of any sale or
other disposition of the Securities Collateral as provided in clause (c) of
Section 8.1, and to the extent that any notice thereof is required to be given by
law, the Administrative Agent shall give to Pledgors at least ten (10) days prior
authenticated notice of the time and place of any public sale or other disposition of the
Securities Collateral or of the time after which any private sale or any other intended
disposition is to be made. Each Pledgor hereby acknowledges that ten (10) days prior
authenticated notice of such sale or other disposition or sales or other dispositions shall
be reasonable notice. The Administrative Agent may

 

 

- 9 -

	 	 	enforce its rights hereunder without any other notice and without compliance with any
other condition precedent now or hereunder imposed by statute, rule of law or otherwise
(all of which are hereby expressly waived by Pledgors, to the fullest extent permitted by
law). The Administrative Agent may buy or otherwise acquire any part or all of the
Securities Collateral at any public sale or other disposition and if any part or all of the
Securities Collateral is of a type customarily sold or otherwise disposed of in a
recognized market or is of the type which is the subject of widely-distributed standard
price quotations, the Administrative Agent may buy or otherwise acquire at private sale or
other disposition and may make payments thereof by any means. The Administrative Agent may
apply the cash proceeds actually received from any sale or other disposition to the
reasonable expenses of retaking, holding, preparing for sale, selling and the like, to
reasonable attorneys’ fees, travel and all other expenses which may be incurred by the
Administrative Agent or any Secured Party in attempting to collect the Obligations or to
enforce this Agreement or in the prosecution or defense of any action or proceeding related
to the subject matter of this Agreement, and then to the Obligations pursuant to Section
7.2 of the Credit Agreement. Only after such applications, and after payment by the
Administrative Agent of any amount required by §9-608(a)(1)(C) or §9-615(a)(3) of the UCC,
need the Administrative Agent account to Pledgors for any surplus.

     8.3. [Intentionally Omitted.]

     8.4. Private Sales. Each Pledgor recognizes that the Administrative
Agent may be unable to effect a public sale or other disposition of the Securities by
reason of certain prohibitions contained in the Securities Act, federal banking laws, and
other applicable laws, but may be compelled to resort to one or more private sales thereof
to a restricted group of purchasers. Each Pledgor agrees that any such private sales may
be at prices and other terms less favorable to the seller than if sold at public sales and
that such private sales shall not by reason thereof be deemed not to have been made in a
commercially reasonable manner. The Administrative Agent shall be under no obligation to
delay a sale of any of the Securities for the period of time necessary to permit the Issuer
of such securities to register such securities for public sale under the Securities Act, or
such other federal banking or other applicable laws, even if the Issuer would agree to do
so. Any such sale of all or a portion of the Securities Collateral may be for cash or on
credit or for future delivery and may be conducted at a private sale where the
Administrative Agent or any other person or entity may be the purchaser of all or part of
the Securities Collateral so sold. Subject to the foregoing, the Administrative Agent
agrees that any sale of the Securities shall be made in a commercially reasonable manner,
and each Pledgor agrees to use its best efforts to cause the Issuer or Issuers of the
Securities contemplated to be sold, to execute and deliver, and cause the directors (or
other analogous persons) and officers of such Issuer to execute and deliver, all at such
Pledgor’s expense, all such instruments and documents, and to do or cause to be done all
such other acts and things as may be necessary or, in the reasonable opinion of the
Administrative

 

 

- 10 -

	 	 	Agent, advisable to exempt such Securities from registration under the provisions of
the Securities Act (or the foreign law equivalent thereof), and to make all amendments to
such instruments and documents which, in the opinion of the Administrative Agent, are
necessary or advisable, all in conformity with the requirements of the Securities Act (or
the foreign law equivalent thereof) and the rules and regulations of the Securities and
Exchange Commission (or the foreign law equivalent thereof) applicable thereto. Each
Pledgor further agrees to use its best efforts to cause such Issuer or Issuers to comply
with the provisions of the securities or “Blue Sky” laws of any jurisdiction which the
Administrative Agent shall designate and, if required, to cause such Issuer or Issuers to
make available to its security holders, as soon as practicable, an earnings statement
(which need not be audited) which will satisfy the provisions of Section 11(a) of the
Securities Act (or the foreign law equivalent thereof).

     8.5. Pledgors’ Agreements, etc. Each Pledgor further agrees to do
or cause to be done all such other acts and things as may be reasonably necessary on the
part of such Pledgor or with respect to the Issuer of the Securities to make any sales of
any portion or all of the Securities pursuant to this Section 8 valid and binding
and in compliance with any and all applicable laws (including, without limitation, the
Securities Act, the Securities Exchange Act of 1934, as amended, the rules and regulations
of the Securities and Exchange Commission applicable thereto, all applicable state
securities or “Blue Sky” laws and, in respect of each of the foregoing, the foreign law
equivalent thereof), regulations, orders, writs, injunctions, decrees or awards of any and
all courts, arbitrators or governmental instrumentalities, domestic or foreign, having
jurisdiction over any such sale or sales, all at such Pledgor’s expense. Each Pledgor
further acknowledges its obligation for payment of any deficiency remaining beyond the
amount of the sale price of the Securities Collateral, or any of them, less any payment or
expenses incurred by the Administrative Agent or any Secured Party in connection with such
sale, and each Pledgor will promptly pay the amount of any such deficiency to the
Administrative Agent. Nothing contained in this Agreement shall be construed to require
the Administrative Agent to take any action with respect to the Securities Collateral,
whether by way of foreclosure or otherwise and except as required by the applicable
partnership agreement or operating agreement, in order to permit the Administrative Agent
to become a substitute partner or member of the Issuers, as the case may be, under the
applicable partnership agreement or operating agreement. Each Pledgor further agrees that
a breach of any of the covenants contained in this Section 8 will cause irreparable
injury to the Administrative Agent and the Secured Parties, that the Administrative Agent
and the Secured Parties have no adequate remedy at law in respect of such breach and, as a
consequence, agrees that each and every covenant contained in this Section 8 shall
be specifically enforceable against such Pledgor by the Administrative Agent and such
Pledgor hereby waives and agrees not to assert any defenses against an action for specific
performance of such covenants to the extent it lawfully may.

 

 

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     9. Marshalling. None of the Administrative Agent nor any Secured Party
shall be required to marshal any present or future collateral security for (including but not
limited to this Agreement and the Securities Collateral), or other assurances of payment of, the
Obligations or any of them, or to resort to such collateral security or other assurances of payment
in any particular order. All of the Administrative Agent’s rights hereunder and of the Secured
Parties and the Administrative Agent in respect of such collateral security and other assurances of
payment shall be cumulative and in addition to all other rights, however existing or arising. To
the extent that it lawfully may, each Pledgor hereby agrees that it will not invoke any law
relating to the marshalling of collateral that might cause delay in or impede the enforcement of
the Administrative Agent’s rights under this Agreement or under any other instrument evidencing any
of the Obligations or under which any of the Obligations is outstanding or by which any of the
Obligations is secured or payment thereof is otherwise assured, and to the extent that it lawfully
may such Pledgor hereby irrevocably waives the benefits of all such laws.

     10. Pledgors’ Obligations Not Affected. The obligations of each Pledgor
hereunder shall remain in full force and effect without regard to, and shall not be impaired by (a)
any exercise or nonexercise, or any waiver, by the Administrative Agent or any Secured Party of any
right, remedy, power or privilege under or in respect of any of the Obligations or any security
thereof (including this Agreement); (b) any amendment to or modification of the Credit Agreement,
any Note, the other Loan Documents or any of the Obligations; (c) any amendment to or modification
of any instrument (other than this Agreement) securing any of the Obligations, including, without
limitation, any of the Collateral Documents; or (d) the taking of additional security for, or any
other assurances of payment of, any of the Obligations or the release or discharge or termination
of any security or other assurances of payment or performance for any of the Obligations; whether
or not such Pledgor shall have notice or knowledge of any of the foregoing, such Pledgor hereby
generally waiving all suretyship defenses to the extent applicable. Under no circumstances shall
the Administrative Agent, any of the Secured Parties or any holder of any of the Obligations as
such be deemed to be a shareholder, member, partner or other equity holder of any of the Issuers by
virtue of the provisions of this Agreement unless expressly agreed to in writing by the
Administrative Agent or such Lender or such holder.

     11. Transfer, etc., by Pledgors. Except as expressly permitted under the
Credit Agreement, without the prior written consent of the Administrative Agent, no Pledgor will
sell, assign, transfer or otherwise dispose of, grant any option with respect to, or pledge or
grant any security interest in or otherwise encumber or restrict any of the Securities Collateral
or any interest therein, except for the pledge thereof and security interest therein provided for
in this Agreement.

     12. Further Assurances. Each Pledgor will do all such acts, and will
furnish to the Administrative Agent all such financing statements, certificates, legal opinions and
other documents and will obtain all such governmental consents and corporate and other company
approvals and will do or cause to be done all such other things as the Administrative Agent may
reasonably request from time to time in order to give full

 

 

- 12 -

effect to this Agreement and to secure the rights of the Secured Parties and the
Administrative Agent hereunder, all without any cost or expense to any Administrative Agent or any
Secured Party. Each Pledgor hereby irrevocably authorizes the Administrative Agent at any time and
from time to time to file in any filing office in any Uniform Commercial Code jurisdiction (or the
foreign law equivalent thereof) any initial financing statements and amendments thereto that (a)
indicate the Collateral as the Securities Collateral or words of similar effect, or as being of
equal or lesser scope or in greater detail, and (b) contain any other information required by part
5 of Article 9 of the Uniform Commercial Code of the jurisdiction of the filing office for the
sufficiency or filing office acceptance of any financing statement or amendment or any other
applicable law, including whether such Pledgor is an organization, the type of organization and any
organization identification number issued to such Pledgor. Each Pledgor agrees to furnish any such
information to the Administrative Agent promptly upon request. Each Pledgor also ratifies its
authorization for the Administrative Agent to have filed in any Uniform Commercial Code
jurisdiction (or the foreign law equivalent thereof) any like initial financing statements or
amendments thereto if filed prior to the date hereof. Each Pledgor will not permit to be effected
any amendment of its Organization Documents that would impair in any respects any right, remedy, or
benefit of the Administrative Agent and Secured Parties hereunder, provided that copies of any such
amendment shall promptly (but in any event within three (3) Business Days after execution thereof,
and to the extent applicable, certified copies thereof)) be delivered to the Administrative Agent.

     13. Administrative Agent’s Exoneration. Under no circumstances shall the
Administrative Agent be deemed to assume any responsibility for or obligation or duty with respect
to any part or all of the Securities Collateral of any nature or kind or any matter or proceedings
arising out of or relating thereto, other than (a) to exercise reasonable care in the physical
custody of the Securities Collateral and (b) after a Default or an Event of Default shall have
occurred and be continuing to act in a commercially reasonable manner. Neither the Administrative
Agent nor any Secured Party shall be required to take any action of any kind to collect, preserve
or protect its or any Pledgor’s rights in the Securities Collateral or against other parties
thereto. The Administrative Agent’s prior recourse to any part or all of the Securities Collateral
shall not constitute a condition of any demand, suit or proceeding for payment or collection of any
of the Obligations. This Agreement constitutes a pledge of the Securities Collateral and any other
applicable collateral hereunder only, and not an assignment of any duties or obligations of
Pledgors with respect thereto, and by its acceptance hereof and whether or not the Administrative
Agent shall have exercised any of its rights or remedies hereunder, none of the Administrative
Agent or the Secured Parties undertakes to perform or discharge, and none of the Administrative
Agent or the Secured Parties shall be responsible or liable for the performance or discharge of any
such duties or responsibilities, including, without limitation, for any capital calls. Each
Pledgor agrees that, notwithstanding the exercise by the Administrative Agent of any of its rights
hereunder, such Pledgor shall remain liable nonetheless for the full and prompt performance of all
of such Pledgor’s obligations and liabilities under any operating agreement, limited partnership
agreement, or similar document evidencing or governing any units of membership interest or limited
partnership interest in any limited liability

 

 

- 13 -

company or limited partnership included in the Securities Collateral. Under no circumstances
shall the Administrative Agent, any of the Secured Parties or any holder of any of the Obligations
as such be deemed to be a member, limited partner, or other equity owner of any of the Issuers by
virtue of the provisions of this Agreement unless expressly agreed to in writing by the
Administrative Agent or such Secured Party or holder. Without limiting the generality of the
foregoing, none of the Administrative Agent or the Secured Parties shall have any fiduciary duty as
such to Pledgors or any other equity owner of any of the Issuers by reason of this Agreement,
whether by virtue of the security interests and liens hereunder, or any enforcement action in
respect of such security interests and liens, unless and until the Administrative Agent or such
Secured Party is actually admitted to the applicable Issuer as a substitute member or substitute
equity owner thereof after exercising enforcement rights under part 6 of Article 9 of the Uniform
Commercial Code in effect in the applicable jurisdiction, under any applicable law or otherwise.

     14. Amendments, etc. No amendment to or waiver of any provision of this
Agreement, nor consent to any departure by any Pledgor herefrom, shall in any event be effective
unless the same shall be made in accordance with Section 9.2(b) of the Credit Agreement and with
the consent of the Administrative Agent and the applicable Pledgor, and then any such waiver or
consent shall be effective only in the specific instance and for the specific purpose for which
given. No act, failure or delay by the Administrative Agent shall constitute a waiver of its
rights and remedies hereunder or otherwise. No single or partial waiver by the Administrative
Agent of any default or right or remedy that it may have shall operate as a waiver of any other
default, right or remedy or of the same default, right or remedy on a future occasion.

     15. Pledgor Waiver. Each Pledgor hereby waives promptness, diligence,
presentment, demand, protest, notice of acceptance, notice of any Obligations incurred and any
other notice with respect to any of the Obligations and this Agreement and any requirement that any
Secured Party protect, secure, perfect or insure any Lien, or any property subject thereto, or
exhaust any right or take any action against any Loan Party or any other Person (including any
other guarantor) or any collateral securing the Obligations, all defenses which may be available by
virtue of any valuation, stay, moratorium law or other similar law now or hereafter in effect, and
all surety defenses generally.

     16. Registration and Filing. Each Pledgor (a) has caused each Issuer to
duly register the security interests granted hereby on the respective books of such Issuer and has
furnished the Administrative Agent with evidence thereof, (b) has duly executed and caused any
financing statements to be filed with respect to the Securities Collateral in such a manner and in
such places as may be required by law in order to fully protect the rights of the Administrative
Agent and the Secured Parties hereunder, and (c) will cause any financing statements with respect
to the Securities Collateral at all times to be kept recorded and filed at each of the respective
Issuers’ expense in such a manner and in such places as may be required by law in order to fully
perfect the interests and protect the rights of the Administrative Agent and the Secured Parties
hereunder.

 

 

- 14 -

     17. Notice, etc. All notices, requests and other communications hereunder
shall be made in the manner set forth in Section 9.1 of the Credit Agreement.

     18. Termination. Upon final payment and performance in full in cash of the
Obligations, the termination of all lending and other credit commitments of the Administrative
Agent and the Secured Parties in respect thereof (including all outstanding Letters of Credit), and
the termination of the Credit Agreement and the other Loan Documents, this Agreement shall
terminate and the Administrative Agent shall, at Pledgors’ request and expense, return such
Securities Collateral in the possession or control of the Administrative Agent as has not
theretofore been disposed of pursuant to the provisions hereof.

     19. Overdue Amounts. Until paid, all amounts due and payable by Pledgors
hereunder shall be a debt secured by the Securities Collateral and shall bear, whether before or
after judgment, interest at the rate of interest for overdue principal set forth in the Credit
Agreement.

     20. Inconsistencies With Credit Agreement. In the event that any terms
hereof are inconsistent with the terms of the Credit Agreement, the terms of the Credit Agreement
shall control solely to the extent of any such conflict.

     21. Governing Law; Entire Agreement. THIS AGREEMENT SHALL BE GOVERNED BY
THE INTERNAL LAWS OF THE STATE OF NEW YORK (INCLUDING FOR SUCH PURPOSE §§ 5-1401 AND 5-1402 OF THE
GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK). THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS
CONSTITUTE THE ENTIRE UNDERSTANDING AMONG THE PARTIES HERETO WITH RESPECT TO THE SUBJECT MATTER
HEREOF AND SUPERSEDE ANY PRIOR AGREEMENTS, WRITTEN OR ORAL, WITH RESPECT THERETO.

     22. Forum Selection and Consent to Jurisdiction. ANY LITIGATION BASED
HEREON, OR ARISING OUT OF, UNDER, OR IN CONNECTION WITH, THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT,
OR ANY COURSE OF CONDUCT, COURSE OF DEALING, STATEMENTS (WHETHER ORAL OR WRITTEN) OR ACTIONS OF THE
ADMINISTRATIVE AGENT, ANY OTHER SECURED PARTY OR ANY PLEDGOR IN CONNECTION HEREWITH MAY BE BROUGHT
AND MAINTAINED IN THE SUPREME COURT OF THE STATE OF NEW YORK OR IN THE UNITED STATES DISTRICT COURT
FOR THE SOUTHERN DISTRICT OF NEW YORK, AND ANY APPELLATE COURT FROM ANY THEREOF; PROVIDED,
THAT ANY SUIT SEEKING ENFORCEMENT AGAINST ANY COLLATERAL OR OTHER PROPERTY MAY BE BROUGHT, AT THE
ADMINISTRATIVE AGENT’S OPTION, IN THE COURTS OF ANY JURISDICTION WHERE SUCH SECURITIES COLLATERAL
OR OTHER PROPERTY MAY BE FOUND. EACH PLEDGOR IRREVOCABLY CONSENTS TO THE SERVICE OF PROCESS IN THE
MANNER PROVIDED FOR NOTCIES IN SECTION 9.1 OF

 

 

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THE CREDIT AGREEMENT. EACH PLEDGOR HEREBY EXPRESSLY, UNCONDITIONALLY AND IRREVOCABLY WAIVES,
TO THE FULLEST EXTENT PERMITTED BY LAW, ANY OBJECTION WHICH IT MAY HAVE OR HEREAFTER MAY HAVE TO
THE LAYING OF VENUE OF ANY SUCH LITIGATION BROUGHT IN ANY SUCH COURT REFERRED TO ABOVE AND ANY
CLAIM THAT ANY SUCH LITIGATION HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. EXCEPT AS PROHIBITED BY
LAW, EACH PLEDGOR HEREBY WAIVES ANY RIGHT SUCH PERSON MAY HAVE TO CLAIM OR RECOVER IN ANY SUCH
LITIGATION ANY SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES OTHER THAN, OR
IN ADDITION TO, ACTUAL DAMAGES. TO THE EXTENT ANY PLEDGOR HAS OR HEREAFTER MAY ACQUIRE ANY
IMMUNITY FROM JURISDICTION OF ANY COURT OR FROM ANY LEGAL PROCESS (WHETHER THROUGH SERVICE OR
NOTICE, ATTACHMENT PRIOR TO JUDGMENT, ATTACHMENT IN AID OF EXECUTION OR OTHERWISE) WITH RESPECT TO
ITSELF OR ITS PROPERTY, SUCH PLEDGOR HEREBY IRREVOCABLY WAIVES SUCH IMMUNITY IN RESPECT OF ITS
OBLIGATIONS UNDER THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS.

     23. Waiver of Jury Trial; Certain Damages. EACH PARTY HERETO WAIVES, TO THE
FULLEST EXTENT PERMITTED BY LAW, ANY RIGHTS IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING
DIRECLTY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER LOAN DOCUMENT OR
THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY (WHETHER BASED ON CONTRACT, TORT, OR OTHER THEORY).
EACH PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PERSON HAS
REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PERSON WOULD NOT, IN THE EVENT OF LITIGATION,
SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE
BEEN INDUCED TO ENTER INTO THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS BY, AMONG OTHER THINGS, THE
MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.

     24. Additional Pledgors. The Borrower and Subsidiaries of the Borrower
(“Additional Pledgors”) may hereafter become parties to this Agreement by executing a
counterpart hereof, and there shall be no need to re-execute, amend or restate this Agreement in
connection therewith. Upon such execution and delivery by any Additional Pledgor, such Additional
Pledgor shall be deemed to have made the representations and warranties set forth in Sections
5 and 6 hereof, and shall be bound by all of the terms, covenants and conditions hereof
to the same extent as if such Additional Pledgor had executed this Agreement as of the date hereof,
and the Administrative Agent, for itself and the benefit of the Secured Parties, shall be entitled
to all of the benefits of such Additional Pledgor’s obligations hereunder.

 

 

- 16 -

     25. Headings. The various headings used in this Agreement are inserted for
convenience only and shall not affect the meaning or interpretation of this Agreement or any
provisions hereof.

     26. Execution in Counterparts. This Agreement may be executed by the
parties hereto in several counterparts, each of which shall be deemed to be an original and all of
which shall constitute together but one and the same agreement.

     27. Severability. Any provision of this Agreement which is prohibited or
unenforceable in any jurisdiction shall, as to such provision and such jurisdiction, be ineffective
to the extent of such prohibition or unenforceability without invalidating the remaining provisions
of this Agreement or affecting the validity or enforceability of such provision in any other
jurisdiction.

     28. Miscellaneous. This Agreement and all rights and obligations hereunder
shall be binding upon each Pledgor and its respective successors and assigns, and shall inure to
the benefit of the Administrative Agent and the Secured Parties and their respective successors and
assigns. Each Pledgor acknowledges receipt of a copy of this Agreement.

[Remainder of Page Intentionally Left Blank]

 

 

     IN WITNESS WHEREOF, intending to be legally bound, each Pledgor and the Administrative Agent
have caused this Agreement to be executed as of the date first above written.

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	HARRIS INTERACTIVE INTERNATIONAL INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	WIRTHLIN WORLDWIDE, LLC

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	THE WIRTHLIN GROUP INTERNATIONAL, L.L.C.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	LOUIS HARRIS & ASSOCIATES, INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 

 

 

- 2 -

	 	 	 	 	 
	 	GSBC OHIO CORPORATION

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	HARRIS INTERACTIVE ASIA, LLC

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 

 

 

CERTIFICATE OF ACKNOWLEDGMENT FOR PLEDGORS

	 	 	 

	STATE OF NEW YORK

	 	) 
	 

	 	) ss.
	COUNTY OF MONROE

	 	) 

     On this ___day of February, 2009, before me, the undersigned notary public, personally
appeared Deborah Rieger-Paganis, proved to me through satisfactory evidence of identification,
which were                                         , to be the person whose name is signed on the preceding or
attached document, and acknowledged to me that she signed it voluntarily for its stated purpose as
Interim Chief Financial Officer for HARRIS INTERACTIVE INC., a Delaware corporation, HARRIS
INTERACTIVE INTERNATIONAL INC., a Delaware corporation, WIRTHLIN WORLDWIDE, LLC, a Delaware limited
liability company, THE WIRTHLIN GROUP INTERNATIONAL, L.L.C., a Delaware limited liability company,
LOUIS HARRIS & ASSOCIATES, INC., a New York corporation, HARRIS INTERACTIVE ASIA, LLC, a Delaware
limited liability company, and GSBC OHIO CORPORATION, a Ohio corporation.

	 	 	 	 	 

	 
	 	 	 	 
	 

	 	 

(official signature and seal of notary)
	 	 
	 
	 	 	 	 
	 

	 	My commission expires:	 	 

 

 

	 	 	 	 	 
	 	JP MORGAN CHASE BANK, 

NATIONAL ASSOCIATION, as

 Administrative Agent

 	 
	 	By:  	 	 
	 	 	Name:  	 	 
	 	 	Title:  	 	 
	 

 

 

     The undersigned Issuers hereby join in the above Agreement for the sole purpose of consenting
to and being bound by the provisions of Sections 4.1, 7 and 8 hereof, the undersigned hereby
agreeing to cooperate fully and in good faith with the Administrative Agent and Pledgors in
carrying out such provisions.

	 	 	 	 	 
	 	HARRIS INTERACTIVE INTERNATIONAL INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	WIRTHLIN WORLDWIDE, LLC

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	THE WIRTHLIN GROUP INTERNATIONAL, L.L.C.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	LOUIS HARRIS & ASSOCIATES, INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	GSBC OHIO CORPORATION

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 

 

 

	 	 	 	 	 
	 	HARRIS INTERACTIVE ASIA, LLC

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	WIRTHLIN UK LIMITED

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	HARRIS INTERACTIVE SAS

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	HARRIS INTERACTIVE AG

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	2144798 ONTARIO INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	HARRIS INTERACTIVE ASIA LIMITED

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 

 

 

ANNEX A TO PLEDGE AGREEMENT

None of the Issuers has any authorized, issued or outstanding shares of its capital stock,
membership interests, partnership interests or other equity interests of any class or any
commitments to issue any shares of its capital stock, membership interests, partnership interests
or other equity interests of any class or any securities convertible into or exchangeable for any
shares of its capital stock, membership interests, partnership interests or other equity interests
of any class except as otherwise stated in this Annex A.

	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	Number of	 	Number of	 	Number of	 	Par or
	 	 	Record	 	Class of	 	Authorized	 	Issued	 	Outstanding	 	Liquidation
	Issuer	 	Owner	 	Shares	 	Shares	 	Shares	 	Shares	 	Value
	Louis Harris & Associates, Inc.
	 	Harris Interactive Inc.
	 	Common
	 	200
	 	10
	 	10
	 	No Par
	 
	Harris Interactive International Inc.
	 	Harris Interactive Inc.
	 	Common
	 	3,000
	 	100
	 	100
	 	$.01
	 
	GSBC Ohio Corporation
	 	Harris Interactive Inc.
	 	Common
	 	100
	 	100
	 	100
	 	No Par
	 
	Wirthlin UK Limited
	 	The Wirthlin Group International, L.L.C.
	 	Ordinary Shares
	 	1,000,000
	 	874,939
	 	874,939
	 	£1
	 
	Harris Interactive SAS
	 	Harris Interactive International Inc.
	 	Shares
	 	102,656 shares
	 	102,656 shares
	 	102,656 shares
	 	€1
	 
	Harris Interactive AG
	 	Harris Interactive International Inc.
	 	Registered No Par Value Shares
	 	35,775 registered shares
	 	35,775
	 	32,706
	 	No Par
	 
	2144798 Ontario Inc.
	 	Harris Interactive International Inc.
	 	Common
	 	Unlimited
	 	100
	 	100
	 	No Par
	 
	Harris Interactive Asia Limited
	 	Harris Interactive
International Inc.
	 	Shares
	 	1,000
	 	1
	 	1
	 	HK$1

 

 

	 	 	 	 	 	 	 	 	 
	 	 	Record	 	 	 	 
	Issuer	 	Owner	 	Interest	 	Percentage Interest
	Wirthlin Worldwide, LLC

	 	Harris Interactive Inc.
	 	Membership
	 	 	100	%
	 
	Harris Interactive Asia, LLC

	 	Wirthlin Worldwide, LLC
	 	Membership
	 	 	100	%
	 
	The Wirthlin Group
International,
L.L.C.

	 	Wirthlin Worldwide, LLC
	 	Membership
	 	 	100	%

 

 

EXHIBIT H

MASTER SECURITY AGREEMENT

     This MASTER SECURITY AGREEMENT (this “Agreement”), dated as of                     , ___,
among HARRIS INTERACTIVE INC., a Delaware corporation (the “Borrower”), HARRIS INTERACTIVE
INTERNATIONAL INC., a Delaware corporation (“Harris International”), WIRTHLIN
WORLDWIDE, LLC, a Delaware limited liability company (“Wirthlin Worldwide”), THE
WIRTHLIN GROUP INTERNATIONAL, L.L.C., a Delaware limited liability company (“Wirthlin
Group”), LOUIS HARRIS & ASSOCIATES, INC., a New York corporation (“Louis
Harris”), HARRIS INTERACTIVE ASIA, LLC, a Delaware limited liability company
(“Harris Asia”), GSBC OHIO CORPORATION, an Ohio corporation (“GSBC”) and
each other Person who joins this Agreement pursuant to Section 25 hereof (each other Person,
together with the Borrower, Harris International, Wirthlin Worldwide, Wirthlin Group, Louis Harris,
Harris Asia and GSBC, collectively, the “Grantors”, and individually, a “Grantor”)
and JPMORGAN CHASE BANK, NATIONAL ASSOCIATION, as administrative agent (hereinafter, in such
capacity, the “Administrative  Agent”) for itself and the Secured Parties, including the other
lending institutions (hereinafter, collectively, the “Lenders”) which are or may become parties to
a Credit Agreement dated as of September 21, 2007 (as amended and in effect from time to time, the
“Credit  Agreement”), among the Borrower, the Lenders and the Administrative Agent.

     WHEREAS, it is a condition precedent to the Lenders’ making of Loans and otherwise extending
credit to the Borrower and to the Issuing Bank issuing, extending, or renewing Letters of Credit
for the benefit of the Borrower under the Credit Agreement, and in connection therewith permitting
certain transactions involving the other Grantors and their respective Subsidiaries thereunder,
that the Grantors execute and deliver to the Administrative Agent, for the benefit of the Secured
Parties and the Administrative Agent, a security agreement in substantially the form hereof; and

     WHEREAS, each Grantor wishes to grant a security interest in favor of the Administrative
Agent, for the benefit of the Secured Parties and the Administrative Agent, as herein provided;

     NOW, THEREFORE, in consideration of the promises contained herein and for other good and
valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties
hereto agree as follows:

     1. Definitions. All capitalized terms used herein without definitions shall have the
respective meanings provided therefor in the Credit Agreement. The term “State”, as used
herein, means the State of New York. All terms defined in the Uniform Commercial Code of the State
and used herein shall have the same definitions herein as specified therein. However, if a term is
defined in Article 9 of the Uniform Commercial Code of the State differently than in another
Article of the Uniform Commercial Code of the State, the term has the meaning specified in Article
9. The term “electronic document” applies in the event that the 2003 revisions to Article 7, with
amendments to Article 9, of the Uniform Commercial Code, in

 

 

substantially the form approved by the American Law Institute and the National Conference of
Commissioners on Uniform State Laws, are now or hereafter adopted and become effective in the State
or in any other relevant jurisdiction.

     2. Grant of Security Interest.

     2.1. Grant; Collateral Description. Each Grantor hereby grants to the
Administrative Agent, for the benefit of the Secured Parties and the Administrative Agent,
to secure the payment and performance in full of all of the Obligations, a security interest
in and pledges and assigns to the Administrative Agent, for the benefit of the Secured
Parties and the Administrative Agent, the following properties, assets and rights of such
Grantor, wherever located, whether now owned or hereafter acquired or arising, and all
proceeds and products thereof (all of the same being hereinafter called the “Collateral”):
all personal and fixture property of every kind and nature including all goods (including
inventory, equipment and any accessions thereto), instruments (including promissory notes),
documents (including, if applicable, electronic documents), accounts (including
health-care-insurance receivables), chattel paper (whether tangible or electronic), deposit
accounts, letter-of-credit rights (whether or not the letter of credit is evidenced by a
writing), commercial tort claims, securities and all other investment property, supporting
obligations, any other contract rights or rights to the payment of money, insurance claims
and proceeds, and all general intangibles (including all payment intangibles).

     2.2. Commercial Tort Claims. The Administrative Agent acknowledges that the
attachment of its security interest in any commercial tort claim as original collateral is
subject to the applicable Grantor’s’ compliance with §4.7.

     3. Authorization to File Financing Statements. Each Grantor hereby irrevocably
authorizes the Administrative Agent at any time and from time to time to file in any filing office
in any Uniform Commercial Code jurisdiction any initial financing statements and amendments thereto
that (a) indicate the Collateral (i) as all assets of such Grantor or words of similar effect,
regardless of whether any particular asset comprised in the Collateral falls within the scope of
Article 9 of the Uniform Commercial Code of the State or such jurisdiction, or (ii) as being of an
equal or lesser scope or with greater detail, and (b) provide any other information required by
part 5 of Article 9 of the Uniform Commercial Code of the State or such other jurisdiction for the
sufficiency or filing office acceptance of any financing statement or amendment, including (i)
whether such Grantor is an organization, the type of organization and any organizational
identification number issued to such Grantor and, (ii) in the case of a financing statement filed
as a fixture filing or indicating Collateral as as-extracted collateral or timber to be cut, a
sufficient description of real property to which the Collateral relates. Each Grantor agrees to
furnish any such information to the Administrative Agent promptly upon request. Each Grantor also
ratifies its authorization for the Administrative Agent to have filed in any Uniform Commercial
Code jurisdiction any like initial financing statements or amendments thereto if filed prior to the
date hereof.

-2-

 

     4. Other Actions. Further to insure the attachment, perfection and first priority of,
and the ability of the Administrative Agent to enforce, the Administrative Agent’s security
interest in the Collateral, each Grantor agrees, in each case at such Grantor’s expense, to take
the following actions with respect to the following Collateral and without limitation on such
Grantor’s other obligations contained in this Agreement:

     4.1. Promissory Notes and Tangible Chattel Paper. If any Grantor shall, now or
at any time hereafter, hold or acquire any promissory notes or tangible chattel paper, such
Grantor shall forthwith endorse, assign and deliver the same to the Administrative Agent,
accompanied by such instruments of transfer or assignment duly executed in blank as the
Administrative Agent may from time to time specify.

     4.2. Deposit Accounts. For each deposit account that any Grantor, now or at
any time hereafter, opens or maintains, such Grantor shall, at the Administrative Agent’s
request and option, pursuant to an agreement in form and substance satisfactory to the
Administrative Agent, either (a) cause the depositary bank to agree to comply without
further consent of such Grantor, at any time with instructions from the Administrative Agent
to such depositary bank directing the disposition of funds from time to time credited to
such deposit account, or (b) arrange for the Administrative Agent to become the customer of
the depositary bank with respect to the deposit account, with such Grantor being permitted,
only with the consent of the Administrative Agent, to exercise rights to withdraw funds from
such deposit account. The Administrative Agent agrees with each Grantor that the
Administrative Agent shall not give any such instructions or withhold any withdrawal rights
from such Grantor, unless an Event of Default has occurred and is continuing, or, if effect
were given to any withdrawal not otherwise permitted by the Loan Documents, would occur.
The provisions of this paragraph shall not apply to any deposit accounts specially and
exclusively used for payroll, payroll taxes and other employee wage and benefit payments to
or for the benefit of the Grantors’ salaried employees.

     4.3. Investment Property. If any Grantor shall, now or at any time hereafter,
hold or acquire any certificated securities, such Grantor shall forthwith endorse, assign
and deliver the same to the Administrative Agent, accompanied by such instruments of
transfer or assignment duly executed in blank as the Administrative Agent may from time to
time specify. If any securities now or hereafter acquired by any Grantor are uncertificated
and are issued to such Grantor or its nominee directly by the issuer thereof, such Grantor
shall immediately notify the Administrative Agent thereof and, at the Administrative Agent’s
request and option, pursuant to an agreement in form and substance satisfactory to the
Administrative Agent, either (a) cause the issuer to agree to comply without further consent
of such Grantor or such nominee, at any time with instructions from the Administrative Agent
as to such securities, or (b) arrange for the Administrative Agent to become the registered
owner of the securities. If any securities, whether certificated or uncertificated, or
other investment property now or hereafter acquired by any Grantor are held by such Grantor
or its nominee through a securities intermediary or commodity intermediary, such Grantor
shall immediately notify the Administrative Agent thereof and, at the Administrative Agent’s
request and option,

-3-

 

pursuant to an agreement in form and substance satisfactory to the Administrative
Agent, either (i) cause such securities intermediary or (as the case may be) commodity
intermediary to agree to comply, in each case without further consent of such Grantor or
such nominee, at any time with entitlement orders or other instructions from the
Administrative Agent to such securities intermediary as to such securities or other
investment property, or (as the case may be) to apply any value distributed on account of
any commodity contract as directed by the Administrative Agent to such commodity
intermediary, or (ii) in the case of financial assets or other investment property held
through a securities intermediary, arrange for the Administrative Agent to become the
entitlement holder with respect to such investment property, with such Grantor being
permitted, only with the consent of the Administrative Agent, to exercise rights to withdraw
or otherwise deal with such investment property. The Administrative Agent agrees with each
Grantor that the Administrative Agent shall not give any such entitlement orders or
instructions or directions to any such issuer, securities intermediary or commodity
intermediary, and shall not withhold its consent to the exercise of any withdrawal or
dealing rights by such Grantor, unless an Event of Default has occurred and is continuing,
or, after giving effect to any such investment and withdrawal rights not otherwise permitted
by the Loan Documents, would occur. The provisions of this paragraph shall not apply to any
financial assets credited to a securities account for which the Administrative Agent is the
securities intermediary.

     4.4. Collateral in the Possession of a Bailee. If any Collateral is, now or at
any time hereafter, in the possession of a bailee, the applicable Grantor shall promptly
notify the Administrative Agent thereof and, at the Administrative Agent’s request and
option, shall promptly obtain an acknowledgement from the bailee, in form and substance
satisfactory to the Administrative Agent, that the bailee holds such Collateral for the
benefit of the Administrative Agent and such bailee’s agreement to comply, without further
consent of the applicable Grantor, at any time with instructions of the Administrative Agent
as to such Collateral. The Administrative Agent agrees with each Grantor that the
Administrative Agent shall not give any such instructions unless an Event of Default has
occurred and is continuing or would occur after taking into account any action by such
Grantor with respect to the bailee.

     4.5. Electronic Chattel Paper, Electronic Documents and Transferable Records.
If any Grantor, now or at any time hereafter, holds or acquires an interest in any
electronic chattel paper, any electronic document or any “transferable record,” as that term
is defined in Section 201 of the federal Electronic Signatures in Global and National
Commerce Act, or in §16 of the Uniform Electronic Transactions Act as in effect in any
relevant jurisdiction, such Grantor shall promptly notify the Administrative Agent thereof
and, at the request and option of the Administrative Agent, shall take such action as the
Administrative Agent may reasonably request to vest in the Administrative Agent control,
under §9-105 of the Uniform Commercial Code of the State or any other relevant jurisdiction,
of such electronic chattel paper, control, under §7-106 of the Uniform Commercial Code of
the State or any other relevant jurisdiction, of such electronic document or control, under
Section 201 of the federal Electronic Signatures in Global and National Commerce Act or, as
the case may be, §16 of the Uniform Electronic

-4-

 

Transactions Act, as so in effect in such jurisdiction, of such transferable record.
The Administrative Agent agrees with the applicable Grantor that the Administrative Agent
will arrange, pursuant to procedures satisfactory to the Administrative Agent and so long as
such procedures will not result in the Administrative Agent’s loss of control, for such
Grantor to make alterations to the electronic chattel paper, electronic document or
transferable record permitted under UCC §9-105, UCC §7-106, or, as the case may be, Section
201 of the federal Electronic Signatures in Global and National Commerce Act or §16 of the
Uniform Electronic Transactions Act for a party in control to make without loss of control,
unless an Event of Default has occurred and is continuing or would occur after taking into
account any action by such Grantor with respect to such electronic chattel paper,
electronic document or transferable record. The provisions of this §4.5 relating to
electronic documents and “control” under UCC §7-106 apply in the event that the 2003
revisions to Article 7, with amendments to Article 9, of the Uniform Commercial Code, in
substantially the form approved by the American Law Institute and the National Conference of
Commissioners on Uniform State Laws, are now or hereafter adopted and become effective in
the State or in any other relevant jurisdiction.

     4.6. Letter-of-Credit Rights. If any Grantor is, now or at any time hereafter,
a beneficiary under a letter of credit now or hereafter, such Grantor shall promptly notify
the Administrative Agent thereof and, at the request and option of the Administrative Agent,
such Grantor shall, pursuant to an agreement in form and substance satisfactory to the
Administrative Agent, either (a) arrange for the issuer and any confirmer of such letter of
credit to consent to an assignment to the Administrative Agent of the proceeds of the letter
of credit or (b) arrange for the Administrative Agent to become the transferee beneficiary
of the letter of credit, with the Administrative Agent agreeing, in each case, that the
proceeds of the letter of credit are to be applied as provided in the Credit Agreement.

     4.7. Commercial Tort Claims. If any Grantor shall, now or at any time
hereafter, hold or acquire a commercial tort claim, such Grantor shall immediately notify
the Administrative Agent in a writing signed by such Grantor of the particulars thereof and
grant to the Administrative Agent, for the benefit of the Secured Parties and the
Administrative Agent, in such writing a security interest therein and in the proceeds
thereof, all upon the terms of this Agreement, with such writing to be in form and substance
satisfactory to the Administrative Agent.

     4.8. Other Actions as to any and all Collateral. Each Grantor further agrees,
upon the request of the Administrative Agent and at the Administrative Agent’s option, to
take any and all other actions as the Administrative Agent may determine to be necessary or
useful for the attachment, perfection and first priority of, and the ability of the
Administrative Agent to enforce, the Administrative Agent’s security interest in any and all
of the Collateral, including (a) executing, delivering and, where appropriate, filing
financing statements and amendments relating thereto under the Uniform Commercial Code of
any relevant jurisdiction, to the extent, if any, that any Grantor’s signature thereon is
required therefor, (b) causing the Administrative Agent’s name to be noted as secured party
on any certificate of title for a titled good if such notation is a condition to

-5-

 

attachment, perfection or priority of, or ability of the Administrative Agent to
enforce, the Administrative Agent’s security interest in such Collateral, (c) complying with
any provision of any statute, regulation or treaty of the United States as to any Collateral
if compliance with such provision is a condition to attachment, perfection or priority of,
or ability of the Administrative Agent to enforce, the Administrative Agent’s security
interest in such Collateral, (d) obtaining governmental and other third party waivers,
consents and approvals, in form and substance satisfactory to the Administrative Agent,
including any consent of any licensor, lessor or other person obligated on Collateral, (e)
obtaining waivers from mortgagees and landlords in form and substance satisfactory to the
Administrative Agent and (f) taking all actions under any earlier versions of the Uniform
Commercial Code or under any other law, as reasonably determined by the Administrative Agent
to be applicable in any relevant Uniform Commercial Code or other jurisdiction, including
any foreign jurisdiction.

     5. Relation to Other Collateral Documents. The provisions of this Agreement
supplement the provisions of any real estate mortgage or deed of trust granted by the Grantors to
the Administrative Agent, for the benefit of the Secured Parties and the Administrative Agent, and
which secures the payment or performance of any of the Obligations. Nothing contained in any such
real estate mortgage or deed of trust shall derogate from any of the rights or remedies of the
Administrative Agent or any of the Secured Parties hereunder. In addition, to the provisions of
this Agreement being so read and construed with any such mortgage or deed of trust, the provisions
of this Agreement shall be read and construed with the other Collateral Documents referred to below
in the manner so indicated.

     5.1. Master Securities Pledge Agreement. Concurrently herewith certain
Grantors are executing and delivering to the Administrative Agent, for the benefit of the
Secured Parties and the Administrative Agent, a Pledge Agreement pursuant to which such
Grantors are pledging to the Administrative Agent shares of the capital stock of certain of
such Grantors’ Subsidiaries (as defined in the Pledge Agreement). Such pledges shall be
governed by the terms of such Pledge Agreement and not by the terms of this Agreement.

     5.2. Patent and Trademark Security Agreements. Concurrently herewith certain
Grantors are executing and delivering to the Administrative Agent, for the benefit of the
Secured Parties and the Administrative Agent, the Patent Security Agreement and the
Trademark Security Agreement pursuant to which such Grantors are assigning to the
Administrative Agent, for the benefit of the Secured Parties and the Administrative Agent,
certain Collateral consisting of patents and patent rights and trademarks, service marks and
trademark and service mark rights, together with the goodwill appurtenant thereto. The
provisions of the Patent Security Agreement and the Trademark Security Agreement are
supplemental to the provisions of this Agreement, and nothing contained in the Patent
Security Agreement or the Trademark Security Agreement shall derogate from any of the rights
or remedies of the Administrative Agent or any of the Secured Parties hereunder. Neither
the delivery of, nor anything contained in, the Patent Security Agreement or the Trademark
Security Agreement shall be deemed to prevent or postpone

-6-

 

the time of attachment or perfection of any security interest in such Collateral
created hereby.

     6. Representations and Warranties Concerning Grantors’ Legal Status. Each Grantor has
previously delivered to the Administrative Agent a certificate signed by such Grantor and entitled
“Perfection Certificate” (the “Perfection Certificate”). Each Grantor represents and warrants to
the Secured Parties and the Administrative Agent as follows: (a) such Grantor’s exact legal name is
that indicated on the Perfection Certificate and on the signature page hereof, (b) such Grantor is
an organization of the type, and is organized in the jurisdiction, set forth in the Perfection
Certificate, (c) the Perfection Certificate accurately sets forth such Grantor’s organizational
identification number or accurately states that such Grantor has none, (d) the Perfection
Certificate accurately sets forth such Grantor’s place of business or, if more than one, its chief
executive office, as well as such Grantor’s mailing address, if different, (e) all other
information set forth on the Perfection Certificate pertaining to such Grantor is accurate and
complete, and (f) there has been no change in any of such information since the date on which the
Perfection Certificate was signed by such Grantor.

     7. Covenants Concerning Grantors’ Legal Status. Each Grantor covenants with the
Secured Parties and the Administrative Agent as follows: (a) without providing at least thirty (30)
days prior written notice to the Administrative Agent, no Grantor will change its name, its place
of business or, if more than one, chief executive office, or its mailing address or organizational
identification number if it has one, (b) if any Grantor does not have an organizational
identification number and later obtains one, such Grantor will forthwith notify the Administrative
Agent of such organizational identification number, and (c) no Grantor will change its type of
organization, jurisdiction of organization or other legal structure.

     8. Representations and Warranties Concerning Collateral, Etc. Each Grantor further
represents and warrants to the Secured Parties and the Administrative Agent as follows: (a) such
Grantor is the owner of the Collateral, free from any right or claim of any person or any adverse
lien, except for the security interest created by this Agreement and other Liens permitted by §6.2
of the Credit Agreement, (b) none of the Collateral constitutes, or is the proceeds of, “farm
products” as defined in §9-102(a)(34) of the Uniform Commercial Code of the State, (c) none of the
account debtors or other persons obligated on any of the Collateral is a governmental authority
covered by the Federal Assignment of Claims Act or like federal, state or local statute or rule in
respect of such Collateral, (d) no Grantor holds any commercial tort claim except as indicated on
the Perfection Certificate, (e) such Grantor has at all times operated its business in compliance
with all applicable provisions of the federal Fair Labor Standards Act, as amended, and with all
applicable provisions of federal, state and local statutes and ordinances dealing with the control,
shipment, storage or disposal of hazardous materials or substances, (f) all other information set
forth on the Perfection Certificate pertaining to the Collateral is accurate and complete, and (g)
there has been no change in any of such information since the date on which the Perfection
Certificate was signed by such Grantor.

     9. Covenants Concerning Collateral, Etc. Each Grantor further covenants with the
Secured Parties and the Administrative Agent as follows: (a) the Collateral, to the extent not
delivered to the Administrative Agent pursuant to §4, will be kept at those locations listed on the

-7-

 

Perfection Certificate and the Grantors will not remove the Collateral from such locations,
without providing at least 30 days prior written notice to the Administrative Agent, (b) except for
the security interest herein granted and Liens permitted by §6.2 of the Credit Agreement, such
Grantor shall be the owner of the Collateral free from any right or claim of any other person or
any lien, and such Grantor shall defend the same against all claims and demands of all persons at
any time claiming the same or any interests therein adverse to the Administrative Agent or any of
the Secured Parties, (c) such Grantor shall not pledge, mortgage or create, or suffer to exist any
right of any person in or claim by any person to the Collateral, or any lien in the Collateral in
favor of any person, or become bound (as provided in Section 9-203(d) of the Uniform Commercial
Code of the State or any other relevant jurisdiction or otherwise) by a security agreement in favor
of any person as secured party, other than the Administrative Agent except for Liens permitted by
§6.2 of the Credit Agreement, (d) such Grantor will keep the Collateral in good order and repair
and will not use the same in violation of law or any policy of insurance thereon, (e) such Grantor
will permit the Administrative Agent, or its designee, to inspect the Collateral at any reasonable
time, wherever located, (f) such Grantor will pay promptly when due all taxes, assessments,
governmental charges and levies upon the Collateral or incurred in connection with the use or
operation of the Collateral or incurred in connection with this Agreement, (g) such Grantor will
continue to operate, its business in compliance with all applicable provisions of the federal Fair
Labor Standards Act, as amended, and with all applicable provisions of federal, state and local
statutes and ordinances dealing with the control, shipment, storage or disposal of hazardous
materials or substances, and (h) such Grantor will not sell or otherwise dispose, or offer to sell
or otherwise dispose, of the Collateral or any interest therein except for dispositions permitted
by the Credit Agreement.

     10. Insurance.

     10.1. Maintenance of Insurance. Each Grantor will maintain with financially
sound and reputable insurers insurance with respect to its properties and business against
such casualties and contingencies as shall be in accordance with general practices of
businesses engaged in similar activities in similar geographic areas. Such insurance shall
be in such minimum amounts that such Grantor will not be deemed a co-insurer under
applicable insurance laws, regulations and policies and otherwise shall be in such amounts,
contain such terms, be in such forms and be for such periods as may be reasonably
satisfactory to the Administrative Agent. In addition, all such insurance shall be payable
to the Administrative Agent as loss payee under a “standard” or “New York” loss payee clause
for the benefit of the Secured Parties and the Administrative Agent. Without limiting the
foregoing, each Grantor will (a) keep all of its physical property insured with casualty or
physical hazard insurance on an “all risks” basis, with broad form flood and earthquake
coverages and electronic data processing coverage, with a full replacement cost endorsement
and an “agreed amount” clause in an amount equal to 100% of the full replacement cost of
such property, (b) maintain all such workers’ compensation or similar insurance as may be
required by law and (c) maintain, in amounts and with deductibles equal to those generally
maintained by businesses engaged in similar activities in similar geographic areas, general
public liability insurance against claims of bodily injury, death or property damage
occurring, on, in or about the

-8-

 

properties of the Grantors, business interruption insurance, and product liability
insurance.

     10.2. Insurance Proceeds. The proceeds of any casualty insurance in respect of
any casualty loss of any of the Collateral shall, subject to the rights, if any, of other
parties with an interest having priority in the property covered thereby, (a) so long as no
Default or Event of Default has occurred and is continuing be disbursed to the applicable
Grantor for direct application by such Grantor solely to the repair or replacement of such
Grantor’s property so damaged or destroyed except to the extent such proceeds are required
to be applied to the Obligations as provided by the terms of the Credit Agreement, and (b)
in all other circumstances, be held by the Administrative Agent as cash collateral for the
Obligations. The Administrative Agent may, at its sole option, disburse from time to time
all or any part of such proceeds so held as cash collateral, upon such terms and conditions
as the Administrative Agent may reasonably prescribe, for direct application by the
applicable Grantor solely to the repair or replacement of such Grantor’s property so damaged
or destroyed, or the Administrative Agent may apply all or any part of such proceeds held as
cash collateral to the Obligations with the Commitment (if not then terminated) being
reduced by the amount so applied to the Obligations.

     10.3. Continuation of Insurance. All policies of insurance shall provide for
at least thirty (30) days prior written cancellation notice to the Administrative Agent. In
the event of failure by the Grantors to provide and maintain insurance as herein provided,
the Administrative Agent may, at its option, provide such insurance and charge the amount
thereof to the Grantors. The Grantors shall furnish the Administrative Agent with
certificates of insurance and policies evidencing compliance with the foregoing insurance
provision.

     11. Collateral Protection Expenses; Preservation of Collateral.

     11.1. Expenses Incurred by Administrative Agent. In the Administrative Agent’s
discretion, the Administrative Agent may discharge taxes and other encumbrances at any time
levied or placed on any of the Collateral, maintain any of the Collateral, make repairs
thereto and pay any necessary filing fees or insurance premiums, in each case if any Grantor
fails to do so. Each Grantor agrees to reimburse the Administrative Agent on demand for all
expenditures so made. The Administrative Agent shall have no obligation to the Grantors to
make any such expenditures, nor shall the making thereof be construed as a waiver or cure of
any Default or Event of Default.

     11.2. Administrative Agent’s Obligations and Duties. Anything herein to the
contrary notwithstanding, each Grantor shall remain obligated and liable under each contract
or agreement comprised in the Collateral to be observed or performed by such Grantor
thereunder. Neither the Administrative Agent nor any Secured Party shall have any
obligation or liability under any such contract or agreement by reason of or arising out of
this Agreement or the receipt by the Administrative Agent or any Secured Party of any
payment relating to any of the Collateral, nor shall the Administrative Agent or any

-9-

 

Secured Party be obligated in any manner to perform any of the obligations of such
Grantor under or pursuant to any such contract or agreement, to make inquiry as to the
nature or sufficiency of any payment received by the Administrative Agent or any Secured
Party in respect of the Collateral or as to the sufficiency of any performance by any party
under any such contract or agreement, to present or file any claim, to take any action to
enforce any performance or to collect the payment of any amounts which may have been
assigned to the Administrative Agent or to which the Administrative Agent or any Secured
Party may be entitled at any time or times. The Administrative Agent’s sole duty with
respect to the custody, safe keeping and physical preservation of the Collateral in its
possession, under §9-207 of the Uniform Commercial Code of the State or otherwise, shall be
to deal with such Collateral in the same manner as the Administrative Agent deals with
similar property for its own account.

     12. Securities and Deposits. The Administrative Agent may at any time following and
during the continuance of a Default and Event of Default, at its option, transfer to itself or any
nominee any securities constituting Collateral, receive any income thereon and hold such income as
additional Collateral or apply it to the Obligations. Whether or not any Obligations are due, the
Administrative Agent may following and during the continuance of a Default and Event of Default
demand, sue for, collect, or make any settlement or compromise which it deems desirable with
respect to the Collateral. Regardless of the adequacy of Collateral or any other security for the
Obligations, any deposits or other sums at any time credited by or due from the Administrative
Agent or any Secured Party to the Grantors may at any time be applied to or set off against any of
the Obligations then due and owing.

     13. Notification to Account Debtors and Other Persons Obligated on Collateral. If a
Default or an Event of Default shall have occurred and be continuing, each Grantor shall, at the
request and option of the Administrative Agent, notify account debtors and other persons obligated
on any of the Collateral of the security interest of the Administrative Agent in any account,
chattel paper, general intangible, instrument or other Collateral and that payment thereof is to be
made directly to the Administrative Agent or to any financial institution designated by the
Administrative Agent as the Administrative Agent’s agent therefor, and the Administrative Agent may
itself, if a Default or an Event of Default shall have occurred and be continuing, without notice
to or demand upon any Grantor, so notify account debtors and other persons obligated on Collateral.
After the making of such a request or the giving of any such notification, the applicable Grantor
shall hold any proceeds of collection of accounts, chattel paper, general intangibles, instruments
and other Collateral received by such Grantor as trustee for the Administrative Agent, for the
benefit of the Secured Parties and the Administrative Agent, without commingling the same with
other funds of any Grantor and shall turn the same over to the Administrative Agent in the
identical form received, together with any necessary endorsements or assignments. The
Administrative Agent shall apply the proceeds of collection of accounts, chattel paper, general
intangibles, instruments and other Collateral received by the Administrative Agent to the
Obligations, such proceeds to be immediately credited after final payment in cash or other
immediately available funds of the items giving rise to them.

-10-

 

     14. Power of Attorney.

     14.1. Appointment and Powers of Administrative Agent. Each Grantor hereby
irrevocably constitutes and appoints the Administrative Agent and any officer or agent
thereof, with full power of substitution, as its true and lawful attorneys-in-fact with full
irrevocable power and authority in the place and stead of such Grantor or in the
Administrative Agent’s own name, for the purpose of carrying out the terms of this
Agreement, to take any and all appropriate action and to execute any and all documents and
instruments that may be necessary or useful to accomplish the purposes of this Agreement
and, without limiting the generality of the foregoing, hereby gives said attorneys the power
and right, on behalf of such Grantor, without notice to or assent by such Grantor, to do the
following:

     (a) upon the occurrence and during the continuance of an Event of Default,
generally to sell, transfer, pledge, make any agreement with respect to or otherwise
dispose of or deal with any of the Collateral in such manner as is consistent with
the Uniform Commercial Code of the State or any other relevant jurisdiction and as
fully and completely as though the Administrative Agent were the absolute owner
thereof for all purposes, and to do, at the Grantors’ expense, at any time, or from
time to time, all acts and things which the Administrative Agent deems necessary or
useful to protect, preserve or realize upon the Collateral and the Administrative
Agent’s security interest therein, in order to effect the intent of this Agreement,
all no less fully and effectively as the Grantors might do, including (i) the filing
and prosecuting of registration and transfer applications with the appropriate
federal, state or local agencies or authorities with respect to trademarks,
copyrights and patentable inventions and processes, (ii) upon written notice to the
applicable Grantor, the exercise of voting rights with respect to voting securities,
which rights may be exercised, if the Administrative Agent so elects, with a view to
causing the liquidation of assets of the issuer of any such securities and (iii) the
execution, delivery and recording, in connection with any sale or other disposition
of any Collateral, of the endorsements, assignments or other instruments of
conveyance or transfer with respect to such Collateral; and

     (b) to the extent that any Grantor’s authorization given in §3 is not
sufficient, to file such financing statements with respect hereto, with or without
the applicable Grantor’s signature, or a photocopy of this Agreement in substitution
for a financing statement, as the Administrative Agent may deem appropriate and to
execute in the applicable Grantor’s name such financing statements and amendments
thereto and continuation statements which may require such Grantor’s signature.

     14.2. Ratification by the Grantors. To the extent permitted by law, each
Grantor hereby ratifies all that said attorneys shall lawfully do or cause to be done by
virtue hereof. This power of attorney is a power coupled with an interest and is
irrevocable.

-11-

 

     14.3. No Duty on Administrative Agent. The powers conferred on the
Administrative Agent hereunder are solely to protect the interests of the Administrative
Agent and the Secured Parties in the Collateral and shall not impose any duty upon the
Administrative Agent to exercise any such powers. The Administrative Agent shall be
accountable only for the amounts that it actually receives as a result of the exercise of
such powers, and neither it nor any of its officers, directors, employees or agents shall be
responsible to any Grantor for any act or failure to act, except for the Administrative
Agent’s own gross negligence or willful misconduct.

     15. Rights and Remedies. If an Event of Default shall have occurred and be
continuing, the Administrative Agent, without any other notice to or demand upon the Grantors,
shall have in any jurisdiction in which enforcement hereof is sought, in addition to all other
rights and remedies, the rights and remedies of a secured party under the Uniform Commercial Code
of the State or any other relevant jurisdiction and any additional rights and remedies as may be
provided to a secured party in any jurisdiction in which Collateral is located, including the right
to take possession of the Collateral, and for that purpose the Administrative Agent may, so far as
the Grantors can give authority therefor, enter upon any premises on which the Collateral may be
situated and remove the same therefrom. The Administrative Agent may in its discretion require the
Grantors to assemble all or any part of the Collateral at such location or locations within the
jurisdiction(s) of the applicable Grantor’s principal offices or at such other locations as the
Administrative Agent may reasonably designate. Unless the Collateral is perishable or threatens to
decline speedily in value or is of a type customarily sold on a recognized market, the
Administrative Agent shall give to the applicable Grantor at least five (5) Business Days prior
written notice of the time and place of any public sale of Collateral or of the time after which
any private sale or any other intended disposition is to be made. Each Grantor hereby acknowledges
that five (5) Business Days prior written notice of such sale or sales shall be reasonable notice.
In addition, each Grantor waives any and all rights that it may have to a judicial hearing in
advance of the enforcement of any of the Administrative Agent’s rights and remedies hereunder,
including its right following an Event of Default to take immediate possession of the Collateral
and to exercise its rights and remedies with respect thereto.

     16. Standards for Exercising Rights and Remedies. To the extent that applicable law
imposes duties on the Administrative Agent to exercise remedies in a commercially reasonable
manner, each Grantor acknowledges and agrees that it is not commercially unreasonable for the
Administrative Agent (a) to fail to incur expenses reasonably deemed significant by the
Administrative Agent to prepare Collateral for disposition or otherwise to fail to complete raw
material or work in process into finished goods or other finished products for disposition, (b) to
fail to obtain third party consents for access to Collateral to be disposed of, or to obtain or, if
not required by other law, to fail to obtain governmental or third party consents for the
collection or disposition of Collateral to be collected or disposed of, (c) to fail to exercise
collection remedies against account debtors or other persons obligated on Collateral or to fail to
remove Liens on or any adverse claims against Collateral, (d) to exercise collection remedies
against account debtors and other persons obligated on Collateral directly or through the use of
collection agencies and other collection specialists, (e) to advertise dispositions of Collateral
through publications or media of general circulation, whether or not the Collateral is of a
specialized nature, (f) to contact other persons, whether or not in the same business as such

-12-

 

Grantor, for expressions of interest in acquiring all or any portion of the Collateral, (g) to
hire one or more professional auctioneers to assist in the disposition of Collateral, whether or
not the collateral is of a specialized nature, (h) to dispose of Collateral by utilizing Internet
sites that provide for the auction of assets of the types included in the Collateral or that have
the reasonable capability of doing so, or that match buyers and sellers of assets, (i) to dispose
of assets in wholesale rather than retail markets, (j) to disclaim disposition warranties, (k) to
purchase insurance or credit enhancements to insure the Administrative Agent against risks of loss,
collection or disposition of Collateral or to provide to the Administrative Agent a guaranteed
return from the collection or disposition of Collateral, or (l) to the extent deemed appropriate by
the Administrative Agent, to obtain the services of brokers, investment bankers, consultants and
other professionals to assist the Administrative Agent in the collection or disposition of any of
the Collateral. Each Grantor acknowledges that the purpose of this §16 is to provide
non-exhaustive indications of what actions or omissions by the Administrative Agent would fulfill
the Administrative Agent’s duties under the Uniform Commercial Code of the State or any other
relevant jurisdiction in the Administrative Agent’s exercise of remedies against the Collateral and
that other actions or omissions by the Administrative Agent shall not be deemed to fail to fulfill
such duties solely on account of not being indicated in this §16. Without limitation upon the
foregoing, nothing contained in this §16 shall be construed to grant any rights to the Grantors or
to impose any duties on the Administrative Agent that would not have been granted or imposed by
this Agreement or by applicable law in the absence of this §16.

     17. No Waiver by Administrative Agent, etc. The Administrative Agent shall not be
deemed to have waived any of its rights and remedies in respect of the Obligations or the
Collateral unless such waiver shall be in writing and signed by the Administrative Agent with the
consent of the requisite Lenders. No delay or omission on the part of the Administrative Agent in
exercising any right or remedy shall operate as a waiver of such right or remedy or any other right
or remedy. A waiver on any one occasion shall not be construed as a bar to or waiver of any right
or remedy on any future occasion. All rights and remedies of the Administrative Agent with respect
to the Obligations or the Collateral, whether evidenced hereby or by any other instrument or
papers, shall be cumulative and may be exercised singularly, alternatively, successively or
concurrently at such time or at such times as the Administrative Agent deems expedient.

     18. Suretyship Waivers by the Grantors. Each Grantor waives promptness, diligence,
presentment, demand, notice, protest, notice of acceptance of this Agreement, notice of loans made,
credit extended, Collateral received or delivered, notice of any Obligations incurred and any other
notice with respect to any of the Obligations and this Agreement and any requirement that any
Secured Party protect, secure, perfect or insure against any Lien, or any property subject thereto,
or exhaust any right or take any action against any Loan Party or any other Person (including any
other guarantor) or any Collateral securing the Obligations or other action taken in reliance
hereon and all other demands and notices of any description. With respect to both the Obligations
and the Collateral, each Grantor assents to any extension or postponement of the time of payment or
any other indulgence, to any substitution, exchange or release of or failure to perfect any
security interest in any Collateral, to the addition or release of any party or person primarily or
secondarily liable, to the acceptance of partial payment thereon and the settlement, compromising
or adjusting of any thereof, all in such manner and at such

-13-

 

time or times as the Administrative Agent may deem advisable. The Administrative Agent shall
have no duty as to the collection or protection of the Collateral or any income therefrom, the
preservation of rights against prior parties, or the preservation of any rights pertaining thereto
beyond the safe custody thereof as set forth in §11.2. Each Grantor further waives any and all
other suretyship defenses and all defenses which may be available by virtue of any valuation, stay,
moratorium law, or other similar law now or hereafter in effect.

     19. Marshaling. Neither the Administrative Agent nor any Secured Party shall be
required to marshal any present or future collateral security (including but not limited to the
Collateral) for, or other assurances of payment of, the Obligations or any of them or to resort to
such collateral security or other assurances of payment in any particular order, and all of the
rights and remedies of the Administrative Agent or any Secured Party hereunder and of the
Administrative Agent or any Secured Party in respect of such collateral security and other
assurances of payment shall be cumulative and in addition to all other rights and remedies, however
existing or arising. To the extent that it lawfully may, each Grantor hereby agrees that it will
not invoke any law relating to the marshaling of collateral which might cause delay in or impede
the enforcement of the Administrative Agent’s rights and remedies under this Agreement or under any
other instrument creating or evidencing any of the Obligations or under which any of the
Obligations is outstanding or by which any of the Obligations is secured or payment thereof is
otherwise assured, and, to the extent that it lawfully may, each Grantor hereby irrevocably waives
the benefits of all such laws.

     20. Proceeds of Dispositions; Expenses. Each Grantor shall pay to the Administrative
Agent on demand any and all expenses, including reasonable attorneys’ fees and disbursements,
incurred or paid by the Administrative Agent in protecting, preserving or enforcing the
Administrative Agent’s rights and remedies under or in respect of any of the Obligations or any of
the Collateral. After deducting all of said expenses, the residue of any proceeds of collection or
sale or other disposition of Collateral shall, to the extent actually received in cash, be applied
to the payment of the Obligations in such order or preference as the Administrative Agent may
determine, proper allowance and provision being made for any Obligations not then due. Upon the
final payment and satisfaction in full of all of the Obligations and after making any payments
required by Sections 9-608(a)(1)(C) or 9-615(a)(3) of the Uniform Commercial Code of the State, any
excess shall be returned to the Grantors. In the absence of final payment and satisfaction in full
of all of the Obligations, the Grantors shall remain liable for any deficiency.

     21. Overdue Amounts. Until paid, all amounts due and payable by the Grantors
hereunder shall be a debt secured by the Collateral and shall bear, whether before or after
judgment, interest at the rate of interest set forth in §2.12(c) of the Credit Agreement.

     22. Governing Law; Consent to Jurisdiction. THIS AGREEMENT SHALL BE CONSTRUED IN
ACCORDANCE WITH AND GOVERNED BY THE INTERNAL LAW OF THE STATE OF NEW YORK (INCLUDING SECTION 5-1401
AND SECTION 5-1402 OF THE GENERAL OBLIGATIONS LAWS OF THE STATE OF NEW YORK). Each Grantor hereby
irrevocably and unconditionally submits, for itself and its property, to the nonexclusive
jurisdiction of the Supreme Court of the State of New York sitting in New York County and of

-14-

 

the United States District Court of the Southern District of New York, and any appellate court
from any thereof, in any action or proceeding arising out of or relating to this Agreement, or for
recognition or enforcement of any judgment, and each of the parties hereto hereby irrevocably and
unconditionally agrees that all claims in respect of any such action or proceeding may be heard and
determined in such New York State or, to the extent permitted by law, in such Federal court. Each
of the parties hereto agrees that a final judgment in any such action or proceeding shall be
conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other
manner provided by law. Nothing in this Agreement shall affect any right that any Secured Party
may otherwise have to bring any action or proceeding relating to this Agreement against any such
Grantor or its properties in the courts of any jurisdiction. Each Grantor hereby irrevocably and
unconditionally waives, to the fullest extent it may legally and effectively do so, any objection
which it may now or hereafter have to the laying of venue of any suit, action or proceeding arising
out of or relating to this Agreement in any court referred to in this Section. Each of the parties
hereto hereby irrevocably waives, to the fullest extent permitted by law, the defense of an
inconvenient forum to the maintenance of such action or proceeding in any such court.

     23. Waiver of Jury Trial. EACH GRANTOR WAIVES ITS RIGHT TO A JURY TRIAL WITH RESPECT
TO ANY ACTION OR CLAIM ARISING OUT OF ANY DISPUTE IN CONNECTION WITH THIS AGREEMENT, ANY RIGHTS OR
OBLIGATIONS HEREUNDER OR THE PERFORMANCE OR ENFORCEMENT OF ANY SUCH RIGHTS OR OBLIGATIONS. Except
as prohibited by law, each Grantor waives any right which it may have to claim or recover in any
litigation referred to in the preceding sentence any special, exemplary, punitive or consequential
damages or any damages other than, or in addition to, actual damages. Each Grantor (a) certifies
that neither the Administrative Agent or any Secured Party nor any representative, agent or
attorney of the Administrative Agent or any Secured Party has represented, expressly or otherwise,
that the Administrative Agent or any Secured Party would not, in the event of litigation, seek to
enforce the foregoing waivers or other waivers contained in this Agreement and (b) acknowledges
that, in entering into the Credit Agreement and the other Loan Documents to which the
Administrative Agent or any Secured Party is a party, the Administrative Agent and the Secured
Parties are relying upon, among other things, the waivers and certifications contained in this §23.

     24. Amendments. No amendment to or waiver of any provision of this Agreement, nor
consent to any departure by any Grantor herefrom, shall in any event be effective unless the same
shall be made in accordance with Section 9.2(b) of the Credit Agreement and with the consent of the
Administrative Agent and the applicable Grantor, and then any such waiver or consent shall be
effective only in the specific instance and for the specific purpose for which given.

     25. Additional Grantors. Other Subsidiaries of the Borrower (“Additional
Grantors”) may hereafter become parties to this Agreement by executing a counterpart hereof,
and there shall be no need to re-execute, amend or restate this Agreement in connection therewith.
Upon such execution and delivery by any Additional Grantor, such Additional Grantor shall be deemed
to have made the representations and warranties set forth in Sections 6 and 8
hereof, and shall be bound by all of the terms, covenants and conditions hereof to the same

-15-

 

extent as if such Additional Grantor had executed this Agreement as of the date hereof, and
the Administrative Agent, for itself and the benefit of the Secured Parties, shall be entitled to
all of the benefits of such Additional Grantor’s obligations hereunder.

     26. Headings. The headings of each section of this Agreement are for convenience only
and shall not define or limit the provisions thereof.

     27. Execution in Counterparts. This Agreement may be executed by the parties hereto
in several counterparts, each of which shall be deemed to be an original and all of which shall
constitute together but one and the same agreement.

     28. Severability. If any term of this Agreement shall be held to be invalid, illegal
or unenforceable, the validity of all other terms hereof shall in no way be affected thereby, and
this Agreement shall be construed and be enforceable as if such invalid, illegal or unenforceable
term had not been included herein.

     29. Miscellaneous. This Agreement and all rights and obligations hereunder shall be
binding upon each Grantor and its successors and assigns, and shall inure to the benefit of the
Administrative Agent, the Secured Parties and their respective successors and assigns. Each
Grantor acknowledges receipt of a copy of this Agreement.

-16-

 

     IN WITNESS WHEREOF, intending to be legally bound, each Grantor and the Administrative Agent
have caused this Agreement to be duly executed as of the date first above written.

	 	 	 	 	 
	 	HARRIS INTERACTIVE INC.

 	 
	 	By:  	

 	 
	 	 	      Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	HARRIS INTERACTIVE INTERNATIONAL INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	WIRTHLIN WORLDWIDE, LLC

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	THE WIRTHLIN GROUP INTERNATIONAL, L.L.C.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 
	 	LOUIS HARRIS & ASSOCIATES, INC.

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 

	 	 	 	 	 
	 	GSBC OHIO CORPORATION

 	 
	 	By:  	 	 
	 	 	     Deborah Rieger-Paganis 	 
	 	 	     Interim Chief Financial Officer 	 
	 

 

 

	 	 	 	 	 
	 	HARRIS INTERACTIVE ASIA, LLC

 	 
	 	By:  	 	 
	 	 	      Deborah Rieger-Paganis 	 
	 	 	      Interim Chief Financial Officer 	 
	 

 

 

Accepted:

JPMORGAN CHASE BANK,

NATIONAL ASSOCIATION, as

Administrative Agent

	 	 	 	 	 

	By:
	 	 	 	 
	Name:

	 	 

	 	 
	Title:
	 	 	 	 

 

 

CERTIFICATE OF ACKNOWLEDGMENT

	 	 	 

	STATE OF NEW YORK
	 	)
	 
	 	)  ss.
	COUNTY OF MONROE
	 	)

     On
this ___ day of February, 2009, before me, the undersigned notary public, personally
appeared Deborah Rieger-Paganis, proved to me through satisfactory evidence of identification, to
be the person whose name is signed on the preceding or attached document, and acknowledged to me
that she signed it voluntarily for its stated purpose as Interim Chief Financial Officer for HARRIS
INTERACTIVE INC., a Delaware corporation, HARRIS INTERACTIVE INTERNATIONAL INC., a Delaware
corporation, WIRTHLIN WORLDWIDE, LLC, a Delaware limited liability company, THE WIRTHLIN GROUP
INTERNATIONAL, L.L.C., a Delaware limited liability company, LOUIS HARRIS & ASSOCIATES, INC., a New
York corporation, HARRIS INTERACTIVE ASIA, LLC, a Delaware limited liability company, and GSBC OHIO
CORPORATION, a Ohio corporation.

	 	 	 	 	 

	 

	 	 

(official signature and seal of notary)
	 	 
	 
	 	 	 	 
	 

	 	My commission expires:exv10w4

Exhibit 10.4

March 15, 2010

Mark J. O’Brien

4919 W. Bay Way Drive

Tampa, FL 33629

Dear Mark:

On or about December 23, 2008, you entered into an agreement pursuant to which you would act as the
Chairman of the Board of Directors and Chief Executive Officer of Walter Investment Management
Corp. (the “Company”), the surviving entity following the merger of JWH Holding Company, LLC
(“JWHHC”) with Hanover Capital Mortgage Holdings, Inc. (“HCM”) pursuant to the Agreement and Plan
of Merger entered into between JWHHC and HCM. You have been acting in that capacity since April 17,
2009, however, you and the Company agree that there is a need to clarify or amend certain of the
provisions of your December 23, 2008 agreement. This letter is intended to amend and restate your
initial agreement and this agreement (the “Agreement”) will be the sole obligation of the Company
with respect to your employment; it being specifically understood that this Agreement does not
supersede any provisions of any individual long term incentive or other benefit plans or programs
to which you may be a party. The term of this Agreement shall continue until the close of business
on April 17, 2012 (the “Term”). Thereafter, the Term shall automatically extend annually for one
year terms (any then current period of extension being referred to as the Term) unless and until
terminated as provided herein. While employed during the Term, you agree to devote, during normal
business hours during business days, your full time and efforts to advancing the Company’s
interests; provided, however, that you may continue engaging in the other business and investment
activities you are currently engaged in so long as such activities are not directly competitive
with the Company’s business and do not prevent you from carrying out your duties as Chairman of the
Board of Directors and Chief Executive Officer of the Company.

The purpose of this amended and restated letter is to ratify and confirm your acceptance of the
terms of your employment as set forth herein. Any capitalized terms not defined herein shall have
the definition set forth in the Appendix hereto.

	1.	 	As the Chairman of the Board of Directors and Chief Executive Officer of the Company, you
shall report to and serve at the direction of the Board of Directors of the Company. In your
capacity as Chairman of the Board of Directors and Chief Executive Officer of the Company, you
will be responsible for directing all aspects of the business of the Company.

 

 

	2.	 	During the Term of this Agreement your annual compensation package will be as follows:

	 	(a)	 	Base Salary
Your Base Salary will be $500,000 per year which will be subject to annual review and
increase (but not decrease) to the extent deemed appropriate by the Compensation
Committee and paid in accordance with the payroll practices of the Company, as they
may change from time to time.
	 
	 	(b)	 	Bonus
	 
	 	 	 	Your annual target bonus will be 100% of your Base Salary, or $500,000 at your
current Base Salary, with the potential to increase your bonus to a maximum of 200%
of your Base Salary (i.e., $1,000,000 at your current Base Salary) subject to
increase as your Base Salary increases, provided, however, that the actual amount of
your bonus will be dependent upon the achievement of the Company’s annual financial
and other goals consistent with those established for other members of executive
management, as well as the accomplishment of any individual objectives, established
annually by the Board of Directors (the actual bonus awarded in any given year, which
may be greater or less than your target bonus is referred to herein as your “Annual
Bonus” for that year). Except as provided in sections 6(a), (b) and (d) below, to
receive any Annual Bonus, you must be employed through the end of the year for which
the bonus is payable (the “Bonus Year”). The bonus for a Bonus Year will be payable
to you during the next following year (the “Bonus Payment Year”) immediately upon the
closing of the Company’s books for the Bonus Year, but not later than March 14 of the
Bonus Payment Year (the “Bonus Payment Date”).
	 
	 	(c)	 	Benefits

	 	(i)	 	You will be entitled to receive from the Company prompt reimbursement for
all reasonable out-of-pocket business expenses incurred by you in the
performance of your duties hereunder, in accordance with the most favorable
policies, practices and procedures of the Company relating to reimbursement of
business expenses incurred by Company directors, officers or employees in
effect at any time during the 12 month period preceding the date you incur the
expenses; provided, however, that any such expense reimbursement will be made
no later than the last day of the calendar year following the calendar year in
which you incur the expense, will not affect the expenses eligible for
reimbursement in any other calendar year, and cannot be liquidated or
exchanged for any other benefit.
	 
	 	(ii)	 	Participation in the Company’s group life and health
insurance benefit programs generally applicable to executives in Tampa in
accordance with their terms, as they may change from time to time. Such group
life and health insurance benefits shall be at least comparable to those
provided to the chief executive officer of similar-size companies engaged in a
business similar to the Company’s business.
	 

-Page 2-

 

	 	(iii)	 	Participation in the Company’s retirement plan, generally
applicable to salaried employees in Tampa as it may change from time to time
and in accordance with its terms. Your eligibility to participate will be
consistent with the requirements of ERISA. Such retirement plan benefits
shall be at least comparable to those provided
to the chief executive officer of similar-size companies engaged in a business
similar to the Company’s business.
	 
	 	(iv)	 	Participation in the Company’s long-term incentive plan(s),
as such plan(s) may be in effect from time to time. For 2010 your annual
long-term incentive opportunity will have an economic value of $625,000 as of
the effective date of the award. Thereafter, the annual economic value shall
be determined by the Compensation Committee. The components of any award and
the methodology for determining the economic value shall be as provided in the
plan(s) or otherwise as determined by the Compensation Committee in its
discretion. Notwithstanding the foregoing, except to the extent inconsistent
with the terms and conditions of the plan(s), any award agreements shall be
consistent with the terms and conditions of this Agreement. In particular,
with respect to the award of annual equity grants any such grants will (a)
vest over a period that is no longer than one-third per year over three years,
(b) option grants will have a minimum 10-year term, and (c) upon your death,
Disability, your Constructive Termination, Retirement (except as otherwise
provided below), or upon a Change in Control of the Company, vesting will
accelerate. Subject to the foregoing, the specific terms of your annual
long-term incentive opportunity will be mutually agreed upon and set forth in
separate grant agreements.
	 
	 	(v)	 	30 days of annual vacation to be used each year in accordance
with the Company’s vacation policy, as it may change from time to time.
	 
	 	(vi)	 	You will receive a monthly auto allowance of $2,000, subject
to the usual withholding taxes.
	 
	 	(vii)	 	You may use company-owned, leased or chartered aircraft for
your business travel as appropriate. However, you will not use any
company-owned, leased or chartered aircraft for personal travel at company
expense, except in the case of a family emergency and with the prior approval
of the Chairman of the Compensation Committee, or in the event of his
unavailability, the Chairman of the Corporate Governance Committee. You will
not be required to reimburse the Company for the cost of any such pre-approved
emergency travel, but the value of such travel will be taxable to you in
accordance with applicable IRS regulations. You shall not pilot company
aircraft or leased or chartered aircraft used for company business.
	 
	 	(viii)	 	Your Benefits under this Agreement, including grants to you under the
Company’s long-term incentive plan(s), will be subject to periodic review and
increase by the Compensation Committee.

-Page 3-

 

	 	(d)	 	Recapitalization

	 	 	 	Any equity award agreement will provide that in the event of any change in the
capitalization of the Company such as a stock spilt or a corporate transaction such
as a merger, consolidation, separation or otherwise, the number and class of RSU’s or
options, as the case may be, shall be equitably adjusted by the Company’s
Compensation and
Human Resources Committee, in its sole discretion, to prevent dilution or enlargement
of rights.

	3.	 	It is specifically agreed and understood that, notwithstanding any stated Term of this
Agreement, your employment with the Company is to be at will, and either you or the Company
may terminate the employment relationship at any time for any reason, with or without cause,
and with or without notice to the other; nothing herein or elsewhere constitutes or shall be
construed as a commitment to employ you for any period of time.
	 
	4.	 	You agree that all inventions, improvements, trade secrets, reports, manuals, computer
programs, systems, tapes and other ideas and materials developed or invented by you during the
period of your employment with the Company, either solely or in collaboration with others,
which relate to the actual or anticipated business or research of the Company, which result
from or are suggested by any work you may do for the Company, or which result from use of the
Company’s premises or the Company’s or its customers’ property (collectively, the
“Developments”) shall be the sole and exclusive property of the Company. You hereby assign to
the Company your entire right and interest in any such Developments, and will hereafter
execute any documents in connection therewith that the Company may reasonably request.
	 
	5.	 	As an inducement to the Company to make this offer to you, you represent and warrant that you
are not a party to any agreement or obligation for personal services that would prevent you
from performing your duties as Chairman of the Board and Chief Executive Officer of the
Company hereunder, and there exists no impediment or restraint, contractual or otherwise on
your power, right or ability to accept this offer and to perform the duties and obligations
specified herein.
	 
	6.	 	In the event of a termination or cessation of your employment with the Company for any
reason, the Term shall expire (except as specifically provided herein) as of the date of such
termination or cessation and the sole rights and obligations of the Company in connection with
your termination shall be those provided under the relevant provision below.

	 	(a)	 	In the event of your death or Retirement during the Term, the Company will pay
to you, your beneficiaries or your estate, as the case may be, as soon as practicable
after your death or Retirement (with the exception of subsection (iii) below which will
be paid in the Bonus Payment Year) (i) the unpaid Base Salary through the date of your
death or Retirement, plus payment of any bonus amount payable to you (as determined by
the Compensation Committee), in respect of any bonus period ended prior to your
termination of employment

-Page 4-

 

	 	 	 	(collectively, the “Compensation Payments”), (ii) for any
accrued but unused vacation days, to the extent and in the amounts, if any, provided
under the Company’s usual policies and arrangements (the “Vacation Payment”), and (iii)
the Annual Bonus, in respect of the fiscal year in which your termination occurs,
multiplied by (x) the number of days prior to your termination during such fiscal year,
divided by (y) 365 (the “Prorated Bonus”), which payment shall be made on the Bonus
Payment Date for the year in which your death or Retirement occurs.
	 
	 	(b)	 	In the event you suffer a Disability the Company may terminate your employment
on written notice thereof, and the Company will pay you (i) amounts payable pursuant to
the terms of any applicable disability insurance policy or similar arrangement (if any)
that the Company maintains, (ii) the Compensation Payments, (iii) the Vacation Payment
and (iv) the Prorated Bonus.
	 
	 	(c)	 	In the event your employment is terminated by the Company for Cause or by you
other than as a result of Constructive Termination, Disability, Retirement, or death,
the Company will pay to you (i) unpaid Base Salary through the date of your
termination, plus (ii) the Vacation Payment, and you will be entitled to no other
compensation, except as otherwise due to you under applicable law or the terms of any
applicable plan or program. You will not be entitled, among other things, to the
payment of any unpaid bonus payments in respect of any period prior to your termination
of employment.
	 
	 	(d)	 	In the event you are subjected to Involuntary Termination other than for Cause,
Disability or death, or you terminate your employment as a result of Constructive
Termination, the Company will (i) pay to you the Compensation Payments, the Vacation
Payment, and the Prorated Bonus, (ii) continue to pay your Base Salary then in effect
and Annual Bonus (which shall be in an amount that is consistent with other
Company executives of your level), for a period of 18 months after your
termination, paid in the same periodic installments as such Base Salary and during the
same Bonus Payment Year (as the case may be) as you would have been paid had you
remained on the Company’s ordinary payroll during such period; and (iii) you will be
entitled to continued participation in benefits, to the extent the plans allow, until
the earlier of the 18 month anniversary of the termination date or until you are
eligible to receive comparable benefits from subsequent employment. For purposes of
clarification, the period of the foregoing severance for salary, bonus and benefits
shall be 18 months regardless of how much time remains in the then current Term of this
Agreement. For example, there shall be no additional period of severance if the
balance of the then current Term at the time of termination exceeds 18 months, nor
shall there be a reduction in severance if the balance of the then current Term at the
time of termination is less than 18 months. Moreover, you will remain entitled to the
foregoing severance notwithstanding the Company’s failure to extend any Term beyond its
expiration date. Regarding your Annual Bonus, by way of example should you be
terminated on June 30 of 2010, you will be paid the Prorated Bonus for the year in
which you were terminated (which is equal to the Annual Bonus for such year prorated
for the period from the Effective Date through June 30), plus the balance of the Bonus
for 2010 (i.e., the Annual Bonus for the first six months of your 18 month severance
period), plus the full Annual Bonus for 2011 (the Annual Bonus for the remaining 12
months of the

-Page 5-

 

	 	 	 	18 month severance period). Payment of the foregoing severance is
subject to your execution, delivery and non-revocation of the release attached hereto
as Appendix 2 within thirty (30) days following the termination of your employment, and
your resignation, effective as of the date of your termination of employment, as an
officer and/or director of the Company or any of its subsidiaries or affiliates.
The COBRA election period will not commence until the expiration of that 18 month
period. The amount of expenses eligible for reimbursement, or in-kind benefits
provided, during a calendar year may not affect the expenses eligible for
reimbursement, or the in-kind benefits to be provided, in any other calendar year.
Your right to reimbursement or in-kind benefits is not subject to liquidation or
exchange for another benefit. Payment will be provided only if the filing of the claim
for payment and completion of the reimbursement payment can reasonably be completed by
the
end of the calendar year following the year in which the expense is incurred. In
order to be entitled to the foregoing in the event of Constructive Termination, you
must provide written notice, including details describing the basis of your claim, to
the Company within 60 days of the occurrence of the event(s) giving rise to a claim
of Constructive Termination and the Company will have 30 days to remedy any
non-compliance. In the event the Company fails or is unable to remedy any
non-compliance, the effective date of your termination of employment shall be 90 days
from the date the Company received notice, unless otherwise agreed by you and the
Company. Should you fail to provide the foregoing notice, you will thereafter be
barred from receiving benefits based upon the events giving rise to the claim.
	 
	 	(e)	 	Treatment of Grants of Equity — Any grants of equity that you may receive
subsequent to the date of this Agreement, and the disposition of such awards in the
event of the occurrence of any of the circumstances set forth in subsections (a) – (d)
above, shall be subject to the terms and conditions of the plan(s) or program(s) under
which the awards are granted; provided, however, that to the extent not inconsistent
with such plan(s) or program(s), any such awards will provide that, in the event of
termination pursuant to (i) subsections (a) or (b) above, or as a result of
Constructive Termination, all outstanding equity awards will immediately vest and any
restrictions shall lapse (provided, however, that in the case of Retirement such
immediate vesting will only apply to grants that vest after April 17, 2012 – any grants
that are due to vest prior to April 17, 2012 but have not vested as of the time of
Retirement shall be forfeited), or (ii) subsection (c) or (d) above, other than as a
result of Constructive Termination, all unvested awards will be forfeited, subject to
the discretion of the Board of Directors to vest some or all of these awardd. For
purposes of clarification, the restricted stock units awarded to you in connection with
the spin-off of Walter Investment Management, LLC from Walter Industries on April 17,
2009 will not be subject to forfeiture under this Agreement. In the event of a Change
of Control, you will not have the right to terminate your employment, other than as
otherwise permitted in this Agreement; however, upon such Change of Control, all
unvested equity will immediately vest and all restrictions on any stock awarded shall
lapse.

	7.	 	Non-Compete. It is understood and agreed that the Company and you will have substantial
relationships with specific businesses and personnel, prospective and existing, vendors,
contractors, customers, and employees of the Company that result in the creation of customer
goodwill. Therefore, except with respect to business and investment activities you are
currently engaged in, following the termination of employment under this Agreement for any
reason and continuing for a period of eighteen (18) months from the date of such termination,

-Page 6-

 

	 	 	so long as the Company or any subsidiary, affiliate, successor or assigns thereof is in the
residential real estate mortgage servicing business or directly related businesses within the
Restricted Area, unless the Board of Directors approves an exception, you shall not, directly
or indirectly, for yourself or on behalf of, or in conjunction with, any other person,
persons, company, partnership, corporation, business entity or otherwise:

	 	(a)	 	Call upon, solicit, write, direct, divert, influence, or accept residential
real estate mortgage servicing and directly related business (either directly or
indirectly) with respect to any account or customer or prospective customer of the
Company or any corporation controlling, controlled by, under common control with, or
otherwise related to the Company, including but not limited to Walter Investment
Management
Corp., Hanover Capital Mortgage Holdings, Inc., Walter Mortgage Company, or any other
affiliated companies; or
	 
	 	(b)	 	hire away any independent contractors or personnel of the Company and/or entice
any such persons to leave the employ of the Company or its affiliated entities without
the prior written consent of the Company

	8.	 	Non-Disparagement. Following the termination of employment under this Agreement for any
reason and continuing for so long as the Company or any affiliate, successor or assigns
thereof carries on the same business within the Restricted Area, neither you nor any director
or executive officer of the Company shall, directly or indirectly, for yourself or itself or
on behalf of, or in conjunction with, any other person, persons, company, partnership,
corporation, business entity or otherwise:

	 	(a)	 	Make any statements or announcements or permit anyone to make any public
statements or announcements concerning your termination with the Company, or
	 
	 	(b)	 	Make any statements that are inflammatory, detrimental, slanderous, or negative
in any way to the interests of you or the Company or its affiliated entities as the
case may be.
	 
	 	(c)	 	Nothing in this section shall prevent either party from testifying or
responding truthfully to any request for discovery or testimony in any judicial or
quasi-judicial, proceeding or any government inquiry, investigation or other
proceeding.

	9.	 	You acknowledge and agree that you will respect and safeguard the Company’s property, trade
secrets and confidential information. You acknowledge that the Company’s electronic
communication systems (such as email and voicemail) are maintained to assist in the conduct of
the Company’s business and that such systems and data exchanged or stored thereon are Company
property. In the event that you leave the employ of the Company, you will not disclose any
Company trade secrets or confidential information you acquired while an employee of the
Company to any other person or entity, including without limitation, a subsequent employer, or
use such information in any manner.

-Page 7-

 

	10.	 	Tax Compliance Delay in Payment. If the Company reasonably determines that any payment or
benefit due under this Agreement, or any other amount that may become due to you after
termination of employment, is subject to Section 409A of the Code, and also determines that
you are a “specified employee,” as defined in Section 409A(a)(2)(B)(i) of the Code, upon your
termination of employment for any reason other than death (whether by resignation or
otherwise), no amount may be paid to you or on your behalf earlier than six months after the
date of your termination of employment (or, if earlier, your death) if such payment would
violate the provisions of Section 409A of the Code and the regulations issued thereunder, and
payment shall be made, or commence to be made, as the case may be, on the date that is six
months and one day after your termination of employment (or, if earlier, one day after your
death). For this purpose, you will be considered a “specified employee” if you are employed
by an employer that has its stock publicly traded on an established securities market or
certain related entities have their stock traded on an established securities market and you
are a “key
employee”, with the exact meaning of “specified employee”, “key employee” and “publicly
traded” defined in Section 409A(a)(2)(B)(i) of the Code and the regulations thereunder.
Notwithstanding the above, the Company hereby retains discretion to make determinations
regarding the identification of “specified employees” and to take any necessary corporate
action in connection with such determination.
	 
	11.	 	You acknowledge and agree that you have read this Agreement carefully, have been advised by
the Company to consult with an attorney regarding its contents, and that you fully understand
the same.
	 
	12.	 	It is agreed and understood that this acceptance letter shall constitute our entire agreement
with respect to the subject matter hereof and shall supersede all prior agreements,
discussions, understandings and proposals (written or oral) relating to your employment with
the Company. This letter agreement will be interpreted under and in accordance with the laws
of the State of Florida without regard to conflicts of laws principles of such State. The
parties hereto shall first seek to resolve any dispute over the terms and conditions or
application of this Agreement through binding arbitration pursuant to the rules of the
American Arbitration Association (“AAA”). The arbitration will be heard by one arbitrator to
be chosen as provided by the rules of the AAA and shall be held in Tampa, Florida. If you
prevail in the dispute, the Company will pay your reasonable fees and costs in connection with
the matter (including attorneys fees). Whether you have prevailed or not shall be determined
by the arbitrator or if the arbitrator declines to determine whether or not you have
prevailed, you will be deemed to have prevailed if, in the case of monetary damages you
receive in excess of 50% of what you demanded. Notwithstanding the foregoing, in the event of
a breach or threatened breach of the provisions of section 7-9, the party that is in breach or
in threatened breach acknowledges and agrees that the other party will suffer irreparable harm
that is not subject to being cured with monetary damages and that the Company shall be
entitled to injunctive relief in a state court of the State of Florida.
	 
	13.	 	You and the Company intend that payments and benefits under this Agreement comply with Code
Section 409A and the regulations and guidance promulgated thereunder (collectively

-Page 8-

 

	 	 	“Code
Section 409A”) and, accordingly, to the maximum extent permitted, this Agreement shall be
interpreted to be in compliance therewith. In the event that any provision of this Agreement
is determined by you or the Company to not comply with Code Section 409A, the Company shall
fully cooperate with you to reform the Agreement to correct such noncompliance to the extent
permitted under any guidance, procedure, or other method promulgated by the Internal Revenue
Service now or in the future that provides for such correction as a means to avoid or mitigate
any taxes, interest, or penalties that would otherwise be incurred by you on account of such
non-compliance.

REMAINDER OF PAGE INTENTIONALLY BLANK

-Page 9-

 

If the terms contained within this letter are acceptable, please sign one of the enclosed copies
and return it to me in the envelope provided and retain one copy for your records.

Very truly yours,

Stuart D. Boyd

V.P., General Counsel and Secretary

ACCEPTANCE

I have read the foregoing, have been advised to consult with counsel of my choice concerning the
same, and I fully understand the same. I approve and accept the terms set forth above as governing
my employment relationship with the Company.

Signature                                                              Date         
           

-Page 10-

 

APPENDIX 1

DEFINITIONS

“AAA: shall have the meaning set forth in Section 12.

“Agreement” shall have the meaning set forth in the introductory paragraph of this Agreement.

“Annual Bonus” shall have the meaning set forth in Section 2(b) of this Agreement.

“Base Salary” shall have the meaning set forth in Section 2(a) of this Agreement.

“Bonus Payment Date” shall have the meaning set forth in Section 2(b)

“Bonus Payment Year” shall have the meaning set forth in Section 2(b) of this Agreement.

“Bonus Year” shall have the meaning set forth in Section 2(b) of this Agreement.

“Cause” shall mean (A) conviction of a felony arising from any act of fraud, embezzlement or
willful dishonesty in relation to the business or affairs of the Company, or (B) conviction of, or
pleas of guilty or nolo contendre to any other felony which is materially injurious to the Company
or its reputation or which compromises your ability to perform your job function, and/or act as a
representative of the Company, or (C) a willful failure to attempt to substantially perform your
duties (other than any such failure resulting from your Disability), after a written demand for
substantial performance is delivered to you that specifically identifies the manner in which the
Company believes that you have not attempted to substantially perform such duties, and you have
failed to remedy the situation, to the extent possible, within fifteen (15) business days of such
written notice from the Company or such longer time as may be reasonably required to remedy the
situation, but no longer than forty-five (45) calendar days. For purposes of this definition, no
act or failure to act on your part shall be considered to be Cause if done, or omitted to be done,
by you in good faith and with the reasonable belief that the action or omission was in the best
interest of the Company or a Company subsidiary. The decision to terminate your employment for
Cause, to take other action or to take no action in response to such occurrence shall be in the
sole and exclusive discretion of the Board of Directors. If the Board of Directors terminates your
employment for Cause, the Company shall deliver written notice of such termination to you, which
notice shall include the factual basis for your termination, and such termination shall be
effective immediately upon service of such written notice.

“Change in Control” shall mean a change of ownership of the Company, a change in the effective
control of the Company, or a change in the ownership of a substantial portion of the assets of the
Company within the meaning of Treas. Reg. 1.409A-3(i)(5). To be entitled to severance benefits
under this paragraph you must terminate employment from the Company. For this purpose, your
termination of employment must be considered a “separation from service” within the meaning of Code
§409A(a)(2)(A)(i) and any guidance or regulations issued thereunder.

-Page 11-

 

“Code” shall mean the Internal Revenue Code.

“Code Section 409A” shall have the meaning set forth in Section 13.

“Company” shall have the meaning set forth in the introductory paragraph of this Agreement.

“Compensation Committee” shall mean the Compensation and Human Resources Committee of the Board of
Directors of the Company

“Compensation Payment” shall have the meaning set forth in Section 6(a)(i).

“Constructive Termination” shall mean, without your written consent: (a) a material failure of the
Company to comply with the provisions of this agreement, (b) a material diminution of your position
(including status, offices, title and reporting relationships), duties or responsibilities or pay,
(c) any purported termination of your employment other than for Cause, or (d) if you are required
to relocate more than 50 miles from the Company’s Tampa, Florida location; provided however, that
any isolated, insubstantial or inadvertent change, condition, failure or breach described under
subsections (a) – (d) above which is not taken in bad faith and is remedied by the Company promptly
after the Company’s actual receipt of notice from you as provided in section 6(d) shall not
constitute Constructive Termination. For purposes of this Agreement, a material diminution in pay
shall not be deemed to have occurred if the amount of your bonus fluctuates due to (i) a
failure of the Company to meet financial targets or performance considerations under the Company’s
executive incentive plan or other Company incentive plan applicable to you and in effect from time
to time, or (ii) you experience a reduction in salary that is relatively comparable to reductions
imposed upon all senior executives in the Company. To be entitled to severance benefits on the
basis of Constructive Termination the event causing Constructive Termination must not be
implemented for the purpose of avoiding the restrictions of the Code Section 409A restrictions.

“Developments” shall have the meaning set forth in Section 4.

“Disability” shall mean (a) your inability or failure to perform your duties hereunder for a period
of ninety (90) consecutive days or a total of one hundred twenty (120) days during any twelve (12)
month period due to any physical or mental illness or impairment, or (b) a determination by a
medical doctor chosen by the Company to the effect that you are substantially unable to perform
your duties hereunder due to any physical or mental illness or impairment.

“HCM” shall have the meaning set forth in the introductory paragraph of this Agreement.

“Involuntary Termination” shall mean your termination from employment due to the independent
exercise of unilateral authority by the Company to terminate your services, other than due to your
implicit or explicit request, where you are willing and able to continue performing services. The
determination of whether a termination of employment is involuntary is based on all the facts and
circumstances. Any reference in this Agreement to “termination of employment” shall mean
“separation from service” within the meaning of Treas. Reg. 1.409A-1(h).

-Page 12-

 

“JWHHC” shall have the meaning set forth in the introductory paragraph of this Agreement.

“Prorated Bonus” shall have the meaning set forth in Section 6(a)(iii).

“Restricted Area” shall mean the residential real estate mortgage servicing and directly related
industries in which the Company competes at the time of your separation.

“Retirement” shall mean, your voluntary termination of employment after such time as either you
have reached the age of 60, or the sum of your age and years of service with the Company exceeds
70; provided, however, that, in either case, you provide the Company with at least 6 months written
notice of your intention to retire, or such lesser time as the Company may agree.

“Term” shall have the meaning set forth in the introductory paragraph of this Agreement.

“Vacation Payment” shall have the meaning set forth in Section 6(a)(ii).

-Page 13-

 

APPENDIX 2

SEPARATION AGREEMENT

AND GENERAL RELEASE OF CLAIMS

     This Separation Agreement and General Release of Claims (“Release”) is entered into by and
between Walter Investment Management Corp., and its subsidiaries, predecessors, successors,
assigns, affiliates, insurers and related entities, (hereinafter collectively referred to as
“Employer”) and ___(hereinafter “Employee”). In consideration for the mutual
promises set forth below, Employer and Employee agree as follows:

     1. Employer and Employee are parties to a contract of employment (“Employment Contract”) to
which this Release has been attached and incorporated by reference. Employee’s employment with
Employer has been terminated and, pursuant to the terms of the Employment Contract, Employee must
execute this Release in order to receive the severance set forth in the Employment Contract.

     2. In consideration for the promises and covenants set forth in the Employment Contract and
this Release, including, specifically but without limitation, the general release set forth in
paragraph 3 below, Employee will be paid [insert the severance set forth in the appropriate
subsection of section 6 of the Employment Contract]. Payments to Employee will be made at such
times as are set forth in the Employment Contract.

     3. Employee agrees, on behalf of himself, and his heirs, successors in interest and assigns
that, except as specifically provided herein, Employee will not file, or cause to be filed, any
charges, lawsuits, or other actions of any kind in any forum against Employer and/or its officers,
directors, employees, agents, successors and assigns and does hereby further release and discharge
Employer and its officers, directors, employees, agents, successors and assigns from any and all
claims, causes of action, rights, demands, and obligations of whatever nature kind or character
which you may have, known or unknown, against them (including those seeking equitable relief)
alleging, without limitation, breach of contract or any tort, legal actions under title VII of the
Civil Rights Act of 1964, as amended, Section 1981 of the Civil Rights Act of 1966, as amended, the
Rehabilitation Act of 1973, as amended, the Employee Retirement Income Security Act of 1974, as
amended, the Fair Labor Standards Act of 1938, as amended, the Age Discrimination in Employment Act
of 1967, as amended, (the “ADEA”) (except to the extent claims under the ADEA arise after the date
on which this Release is signed by Employee), the Americans with Disability Act, the Civil Rights
Act of 1991, or any State, Federal, or local law concerning age, race, religion, national origin,
handicap, or any other form of discrimination, or any other State, Federal, or common law or
regulation relating in any way to, Employee’s employment with the Company or Employee’s separation
from the Company, including any and all future claims, except claims arising in connection with
rights and obligations under this Release or as specifically provided in paragraph 4 or 6 below.
Employee further agrees to waive and release any claim for damages occurring at any time after the
date of this Release because of any alleged continuing effect of any alleged acts or omissions
involving Employee and/or Employer which occurred on or before the date of this Release.

-Page 14-

 

     4. Notwithstanding anything contained in this Release to the contrary, the general release set
forth in paragraph 3 shall not apply to any claims under any equity, option or other Employer
incentive plan or award, which shall be governed by the terms and conditions of such plan(s)
or award; nor shall it affect any rights or obligations that Employee or Employer may have pursuant
to the Indemnification Agreement entered into between Employee and Employer as of April 17, 2009.

     5. This Release shall not in any way be construed as an admission by Employer or Employee that
they have acted wrongfully with respect to each other or that one party has any rights whatsoever
against the other or the other released parties.

     6. Employee and Employer specifically acknowledge the following:

	 	a.	 	Employee does not release or waive any right or claim which
Employee may have which arises after the date of this Release.
	 
	 	b.	 	In exchange for this general release, Employee acknowledges that
Employee has received separate consideration beyond that which Employee
is otherwise entitled to under Employer’s policy or applicable law.
	 
	 	c.	 	Employee is releasing, among other rights, all claims and rights
under the Age Discrimination in Employment Act (“ADEA”) and the Older
Workers’ Benefit Protection Act (“OWBPA”), 29 U.S.C. §621, et
seq.
	 
	 	d.	 	Employee has twenty-one (21) days to consider this Release.
	 
	 	e.	 	Employee has seven (7) days to revoke this Release after
acceptance. However, no consideration will be paid until after the
revocation of the acceptance period has expired. Additionally, for the
revocation to be effective, Employee must give written notice of
Employee’s revocation to Employer’s General Counsel.

     7. Should Employee breach any provision of this Release, the Employer’s obligation to continue
to pay the consideration set forth herein shall cease and Employer shall have no further obligation
to Employee. All other terms and conditions of this Release, including, but not limited to, the
general release in paragraph 3 shall remain in full force and effect. Should Employer breach any
provision of this Release, the Employee’s obligations hereunder shall cease and Employee shall have
no further obligations pursuant to this Release.

     8. Employer and Employee agree that in the event it becomes necessary to enforce any provision
of this Release, the prevailing party in such action shall be entitled to recover all their costs
and attorneys’ fees, including those associated with appeals.

-Page 15-

 

     9. This Release shall be binding upon Employer, Employee and upon Employee’s heirs,
administrators, representatives, executors, successors and assigns, and shall inure to the benefit
of Employer and the other released parties and their successors and assigns.

     10. Employee and Employer acknowledge that this Release and the Employment Contract shall be
considered as one document and that, except as set forth herein and therein, including without
limitation the provisions of paragraphs 4 and 6 of this Release, any and all prior understandings
and agreements between the parties to this Release with respect to the subject matter of this
Release and/or the Employment Contract are merged into the Employment Contract and this Release,
which fully and completely expresses the entire understanding of the parties with respect to the
subject matter hereof and thereof.

     11. Should any provision of this Release be declared or be determined by any Court to be
illegal or invalid, the validity of the remaining parts, terms or provisions shall not be affected
thereby and said illegal or invalid part, term or provision shall be deemed not to be a part of
this Release.

     12. This Release may be executed in one or more counterparts, each of which shall be deemed an
original and all of which shall constitute one and the same instrument.

	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	[EMPLOYEE NAME]	 	WALTER INVESTMENT MANAGEMENT CORP.
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 

	 	 	 	By:	 	 	 	 	 	 	 	 	 	 
	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	Date:	 	 	 	Name Printed:	 	 	 	 
	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 

	 	 	 	Title:	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 

	 	 	 	Date:	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 

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