Document:

WWW.EXFILE.COM, INC. -- 14930 -- AMERICAN TELECOM SERVICES, INC. -- EXHIBIT 10.1 TO FORM 10-Q

     

    EXHIBIT
      10.1

    This
      Agreement (“Agreement”), effective as of the date executed by the last to sign
      of the parties (“Effective Date”), between SunRocket, Inc. (“Service Provider”
hereinafter referred to as “SP”), a Delaware corporation, located at 8045
      Leesburg Pike, Suite 300, Vienna, Virginia 22182, and American Telecom Services,
      Inc., a Delaware corporation (“ATS”) located at 2466 Peck Road, City of
      Industry, CA 90601 memorializes the obligations of the parties in connection
      with VoIP hardware (“Telephones” and/or “Telephone”) provided by ATS, associated
      with the ATS System (“ATS System”) as described in Appendix A and future
      versions of the Telephone (“New Telephones” and/or “New Telephone”) to be
      reviewed and approved by SP from time to time as further outlined herein. Such
      approval shall be subject to the certification process and requirements as
      set
      forth in Appendix F herein.
      SP
      provides Internet Phone services to consumers, including communications and
      customer services (“Services”) to support customer accounts (“Customer Account”
or “Customer Accounts”). The Telephones and New Telephones shall be
      preconfigured to support an SP Customer Account. The Telephones shall be
      distributed to retail outlets for subsequent resale to consumers who then
      activate new Customer Accounts in conjunction with such Telephones and/or New
      Telephones (“End Users”) throughout the United States.

     

    As
      of the
      Effective Date, all prior agreements between the parties, whether oral or
      written, including the agreement dated June 7, 2005, shall
      terminate.

     

    
      	1.  	
              ATS
                Obligations.

            

    

     

    
      	a.  	
              Upon
                execution of this Agreement, ATS will use commercially
                reasonable
                efforts to configure its Telephones and New Telephones to work with
                the SP
                Services. ATS will use commercially
                reasonable
                efforts to provide engineering and technical configuration support
                to SP
                as necessary to ensure its Telephones and New Telephones can support
                SP
                service features and quality standards. ATS will also ensure that
                the
                appropriate SP mark or marks (as determined by SP) are placed on
                each of
                the Telephones and New Telephones and any supporting equipment when
                inventory considerations and design specifications permit, at ATS’s sole
                discretion.

            

    

     

    
      	b.  	
              ATS
                further agrees to design the packaging and packaging inserts for
                the
                Telephones and New Telephones. ATS will ensure that the appropriate
                SP
                mark or marks (as determined by SP) will be placed on all packaging
                and
                packaging inserts. SP, with ATS’s cooperation and guidance, will provide
                all information and design for service offering inserts and information
                pertaining to the service offering for the packaging. ATS acknowledges
                that any retail packaging or materials shall include any information
                necessary to comply with FCC and FTC regulations as mutually agreed
                upon
                by the parties and provided for by ATS with respect to the Telephones
                and
                New Telephones and SP with respect to the Services. SP will have
                the right
                to review and approve the use of its brand, marks and colors and
                the
                representation of its service
                plans.

            

    

     

    
      
        
        

      

      
        
        

        
          

        

      

      
        
        

      

    

    
      	c.  	
              ATS
                will provide SP with all documentation and training materials associated
                with its Telephones and New Telephones so that SP can provide first
                level
                customer support. ATS further agrees to provide second level support
                and
                troubleshooting assistance for SP technical support. The account
                servicing
                obligations of each party, including the hours during which each
                party
                must provide such support, are described in
                Appendix D.

            

    

     

    
      	d.  	
              ATS
                will send to SP via FTP transfer data files on a periodic basis containing
                a list of MAC IDs for Telephones and New Telephones to be shipped
                to
                retailers or to be designated for corporate use. Such MAC IDs in
                the data
                file will be associated with the retailer that they are being shipped
                to
                (or otherwise designated as corporate use accounts). SP will enter
                these
                MAC IDs into their database, making the Telephones and New Telephones
                associated with those MAC IDs ready for activation by End Users,
                associate
                them with the designated retailer, and send an email to ATS acknowledging
                that the information has been entered into their system and that
                the
                associated hardware may be activated within seven (7) business days
                following the date that the file was
                received.

            

    

     

    
      	e.  	
              ATS
                will use commercially
                reasonable
                efforts to resolve all End User disputes regarding Telephones and
                New
                Telephones within a commercially reasonable amount of
                time.

            

    

     

    
      	2.  	
              SP
                Obligations.

            

    

     

    
      	a.  	
              During
                the term and subject to the terms and conditions contained herein,
                SP
                agrees to provide Telephone and New Telephone End Users with Services,
                subject to the terms contained
                herein.

            

    

     

    
      	b.  	
              SP
                will use commercially
                reasonable
                efforts to resolve all End User disputes regarding Services within
                a
                commercially reasonable amount of
                time.

            

    

     

    
      	c.  	
              Subject
                to FCC, FTC and any other governmental requirements, SP agrees to
                provide
                ATS with End User information as described in Appendix C,
                section 3. Such information shall constitute Confidential Information
                under this Agreement. ATS shall use such information only for the
                purposes
                specified in Appendix C and only in full compliance with SP’s privacy
                policy, the most recent copy of which is available at
                www.sunrocket.com/privacy.

            

    

     

    
      	d.  	
              SP
                shall make commercially reasonable efforts to ensure new End Users
                contacting SP to activate a Telephone or a New Telephone are activated
                on
                such devices so ATS receives appropriate credit for such Customer
                Account
                activations.

            

    

     

    
      
        
        

      

      
        -2-

        
          

        

      

      
        
        

      

    

    
      	3.  	
              VoIP
                Hardware

            

    

     

    
      	a.  	
              Telephones:
                For purposes of this Agreement, the terms Telephone and Telephones
                shall
                refer individually and collectively to the following ATS
                models:    *    
                and     *    .

            

    

     

    
      	b.  	
              New
                Telephones: For purposes of this Agreement, the terms New Telephone
                and
                New Telephones shall refer individually and collectively to up to
                ten (10)
                additional ATS devices, provided they comply with the requirements
                of
                Appendix A. ATS has initially designated the following models as New
                Telephones:     *    
                and     *    .

            

    

     

    
      	c.  	
              No
                Telephones or New Telephones may be sold by ATS or its retail/channel
                partners unless ATS has provided SP with all requested and required
                documentation necessary to support such Telephones or New Telephones
                and
                such Telephones and New Telephones have been certified by SP for
                use on
                SP’s network in the manner provided in section 3.d. Minimum
                documentation requirements for customer support are outlined in
                Appendix E.

            

    

     

    
      	d.  	
              ATS
                shall give SP a minimum of     *    
                days to test any Telephones and New Telephones to ensure such Telephones
                and New Telephones interact properly with SP’s network, based on the
                certification requirements and process outlined in Appendix F. Upon
                submission, SP will, within     *    
                days of receipt of a Telephone or New Telephone, provide ATS with
                an
                expected timeframe for testing within the     *    
                day window. SP shall use commercially reasonable efforts to complete
                testing of Telephones and New Telephones within this expected timeframe,
                however, SP and ATS acknowledge that unforeseen circumstances, including,
                but not limited to, bugs and other issues with Telephones and New
                Telephones uncovered by SP may limit SP’s ability to complete testing and
                certification within the expected timeframe outlined above. SP may
                reject
                any Telephones or New Telephones that do not meet SP’s requirements for
                interaction with SP’s network and ask that ATS resubmit such Telephones
                and New Telephones for approval once identified issues have been
                remedied.

            

    

     

    
      	e.  	
              If
                SP determines that End Users using any Telephone and/or New Telephone
                are
                (i) churning at rates     *    
                percent (    *    %)
                or more than churn rates of SP subscribers not using such Telephone
                and/or
                New Telephone (churn rate comparisons of End Users using any Telephone
                and/or New Telephone shall be based on a comparison to churn rates
                of SP
                subscribers not using Telephones or New Telephones in a comparable
                stage
                of tenure); and/or (ii) driving SP customer support trouble tickets
                at rates     *    
                percent (    *    %)
                or more of customer support trouble ticket rates of SP subscribers
                not
                using Telephones or New Telephones, SP may, in its sole discretion,
                require ATS to cure the identified problem. If, after     *    
                days from the point ATS is asked to cure such problem (the “Cure Period”),
                during which time ATS shall not be permitted to distribute any additional
                such Telephone or 

            

    

    
      
        ____________________

        *
          Subject
          to a request for confidential treatment; Separately filed with the
          Commission.

      

      
        
          
          

        

        
          -3-

          
            

          

        

        
          
          

        

      

      	 	
              New
                Telephone to Strategic Accounts or Non-Strategic Accounts (as defined
                below), ATS is unable to remedy the issues causing such churn or
                customer
                care issues, ATS will immediately cease production and recall, at
                its sole
                cost and expense, all such Telephones and/or New Telephones from
                retailers
                and cease further sales of such Telephones and/or New Telephones
                to
                prospective and existing End Users until issues causing such churn
                or
                customer care issues have been addressed to SP’s satisfaction. SP may
                agree, in its sole discretion, to extend the Cure Period upon written
                notice to ATS.

            

       

    

    
      	4.  	
              Reports.
                SP shall provide to ATS the reports described in Appendix C,
                section 3 at the frequencies provided therein. In addition, from time
                to time, ATS may identify additional reports to be generated by SP
                and
                delivered to ATS on an ad hoc or periodic basis. SP will use commercially
                reasonable efforts to produce such additional reports requested by
                ATS.

            

    

     

    
      	5.  	
              Deactivation.
                SP reserves the right to terminate Services to any Customer Account
                if it
                determines, in its sole discretion, that End Users of such Customer
                Accounts are actually or allegedly engaged in activities that are
                illegal,
                fraudulent or wrongful or which may be harmful to SP in any way.
                ATS shall
                receive a     *    
                report of all such deactivated Customer Accounts and SP shall make
                commercially reasonable efforts to provide reasons for such deactivations.
                SP may also terminate End Users for non-payment or if they are violating
                the terms of SP’s “Terms of Service” as set forth on the SunRocket.com
                website and as may change from time to
                time.

            

    

     

    
      	6.  	
              Marketing
                and Distribution. ATS will use its commercially
                reasonable
                efforts to promote and market the Services in conjunction with the
                ATS
                System under this Agreement. ATS’s distribution of the Telephones and New
                Telephones in conjunction with the Services shall be limited initially
                to
                the Strategic Accounts identified in Section 9 below, except as
                further outlined below. Distribution of Telephones and New Telephones
                through any other retailer or channel (a “Non-Strategic Account”) may
                occur only if approved in writing in advance by SP, which approval
                is in
                SP’s sole discretion. ATS
                and SP agree that     *    ,
                    *    ,
                    *    
                and any accounts where ATS has already shipped products, to be limited
                to
                    *    ,
                    *    ,
                    *    
                and     *    ,
                shall be considered approved Non-Strategic Accounts under this Agreement.
                Nothing herein shall limit ATS’
                right to promote, market and distribute any hardware or device that
                is not
                bundled with the Services provided by SP, nor SP’s right to promote and
                distribute other hardware or Services not bundled with the ATS System.
                ATS
                shall be solely responsible for the development of all promotional
                and
                marketing materials, inserts and advertising materials (“Materials”)
                except as set forth in section 1 (b) above and SP shall have the
                right to approve in writing in advance the representation of the
                SP brand,
                logos, marks, service plans and any marketing positioning related
                to the
                SP Services on all such Materials.
                SP
                will make commercially reasonable efforts to issue approval or rejection
                of such Materials within five (5) business days. Should SP require
                certain
                disclosures required by Regulatory Authorities to be included with
                the
                Telephones and/or New Telephones in the packaging, SP agrees to provide
                ATS with such information in a
                timeframe

            

    

    
      
        ____________________

        *
          Subject
          to a request for confidential treatment; Separately filed with the
          Commission.

      

      
        
          
          

        

        
          -4-

          
            

          

        

        
          
          

        

      

      	 	
              sufficient
                to permit ATS to include the disclosures with the Telephones and/or
                New
                Telephones.

            

       

    

    
      	7.  	
              PAYMENT
                METHODS FOR SUBSCRIBERS.
                SP agrees to accept payment via credit card and debit card. More
                payment
                methodologies such as ACH and Pay Pal may be added in the future,
                but may
                require an additional fee, paid by the End User, for the use of Services
                (any such fees shall not be due any Commissions as defined in
                section 10 below).

            

    

     

    
      	8.  	
              MARKETING
                CO-OP PAYMENTS.
                SP agrees to pay     *    
                per Customer Account activated on Telephones through any Non-Strategic
                Account (as defined in Section ‎6
                above), as applicable. Such payments will be payable on all such
                Customer
                Accounts activated through Non-Strategic Accounts that are active
                thirty
                (30) days post initial Customer Account activation. SP agrees to
                pay
                    *    
                per Customer Account activated on New Telephones through any Non-Strategic
                Account (as defined in Section ‎6
                above), as applicable. Such payments will be payable on all such
                Customer
                Accounts activated through Non-Strategic Accounts that are active
                sixty
                (60) days post initial Customer Account activation. Such payments
                will be
                allocated by ATS for the promotion and marketing of Services, such
                that
                the creative design of such promotions shall conform with
                section 1(b) and section 19 herein. On
                a regular and timely basis, ATS will provide SP in advance with a
                summary
                plan for spending allocations and purposes, plus regular performance
                reports as specified in Appendix C.3 and SP shall have the right to
                audit such spending and confirm matching payment by ATS and
                confirm that such funds were used solely for the purpose of marketing
                the
                combination of the ATS System and SP’s Service.
                At ATS’
                sole discretion, ATS may allocate
                up
                to     *    
                of
                the Agent Fees as set forth in section 10 below as an additional
                Marketing Co-op
                Payment. All payments to ATS shall be made to ATS via wire transfer
                by the
                25th
                day of each month for the prior month’s activity, provided that no such
                payment shall be made for a sum less than $10,000, in which case
                the
                amount shall be accrued in an account earmarked for ATS and paid
                with the
                next payment due to ATS.

            

    

     

    
      	9.  	
              KEY
                CITY FUNDS.
                ATS hereby designates     *    and
                    *    
                as
                its     *    allowed
                “Strategic Accounts” under this Agreement, for which “Key City Funds”
                would apply. Upon acceptable notification of the shipment of Telephones
                and New Telephones and related equipment to and their arrival at
                a
                Strategic Account, SP and ATS agree to each commit     *    
                to
                service the initial Strategic Accounts as “Key City Funds” to be allocated
                by ATS. SR shall have the right to audit spending on Key City Funds
                and
                confirm matching payment by ATS and confirm that such funds were
                used
                solely for the purpose of marketing the combination of the ATS System
                and
                SP’s Service. All payments to ATS shall be made to ATS via wire transfer
                by the 25th
                day of each month following the submission of allocation information
                or a
                bill from ATS to SP for the prior month’s
                activity.

            

    

     

    
      	10.  	
              SERVICE
                COMMISSIONS. SP shall be responsible for maintaining all billing,
                collection and transaction records with respect to an End User’s use of
                the Services in conjunction with Telephones or New Telephones. SP
                shall
                pay a percentage of Net

            

    

    ________________

    
      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

       

      
        
          
          

        

        
          -5-

          
            

          

        

        
          
          

        

        
           

          	 	
                  Revenue
                    (“Commissions”) to ATS for each End User who purchases a Telephone or New
                    Telephone through ATS, a Strategic Account or a Non-Strategic
                    Account and
                    newly activates a Customer Account in conjunction with such purchase
                    as
                    outlined below. The term “Net Revenue” means gross revenues collected less
                    any service credits, taxes and regulatory mandated fees incurred
                    by
                    SP.

                

           

        

      

    

    End
      Users Of Telephones:
      For the
      first     *    
      in
      monthly Net Revenue per End User using a Telephone, SP agrees to pay ATS
    *    percent
      (    *    %)
      of the
      Net Revenue for any Customer Account activated. For monthly Net Revenue per
      End
      User using a Telephone exceeding     *    ,
      SP
      agrees to pay ATS     *    
      percent
      (    *    %)
      of the
      Net Revenue in excess of     *    .

     

    End
      Users of New Telephones:
      Except
      for End Users on SP’s limited monthly plan (currently priced at $9.95), SP
      agrees to pay ATS: (i)     *    
      percent
      (    *    %)
      of the
      Net Base Plan Revenue (as defined below) for any End User using a New Telephone
      for the first twelve (12) months following activation; plus
      (ii)     *    
      percent
      (    *    %)
      of the
      Net Base Plan Revenue for any End User using a New Telephone during the second
      twelve (12) months following activation; plus (iii)     *    
      percent
      (    *    %)
      of the
      Net Base Plan Revenue for any End User using a New Telephone during the third
      twelve (12) months following activation. For purposes of calculating Commissions
      payable on End Users of New Telephones, “Net Base Plan Revenue” shall mean gross
      revenue collected on such End User’s base telephony service plan, less any
      service credits related to such End User’s base telephony plan, taxes and
      regulatory mandated fees associated with such base telephony service plan.
“Net
      Base Plan Revenue” shall not include revenue from any additional services sold
      on top of such End User’s base telephony service plan.

     

    All
      payments to ATS shall be made via wire transfer by the 25th
      day of
      each month for the prior month’s activity, provided that no such payment shall
      be made for a sum less than $10,000, in which case the amount shall be accrued
      in an account earmarked for ATS and paid with the next payment due to ATS.
      Upon
      reaching minimum monthly volume levels, each payment shall be accompanied by
      a
      detailed report that includes a month-to-date activity summary for the covered
      period, listed by Customer Account as formatted in Appendix C.

     

    Commissions
      on End Users who activate monthly plans shall be payable on monthly Net Revenue
      or Net Base Plan Revenue as received by SP. For End Users of the Telephones
      and/or New Telephones who sign up for a SP prepaid plan (i.e. any SP plan where
      payment for a period in excess of a month is made up-front), applicable gross
      revenue for purposes of calculating Net Revenue/Net Base Plan Revenue and
      associated Commissions due in a given month of the term of such prepayment
      shall
      be equal to the prepaid amount spread evenly over the number of months to which
      such prepayment applies, assuming such End User 

    
      ________________

      
        *
          Subject
          to a request for confidential treatment; Separately filed with the
          Commission.

         

        
          
            
            

          

          
            -6-

            
              

            

          

          
            
            

          

        

      

    

    still
      has
      an active Customer Account with SP. If such End User no longer has an active
      Customer Account with SP, no further Commissions shall be due to
      ATS.

     

    For
      example, if an End User of a Telephone signs up for a $199 prepaid annual plan,
      gross service revenue used for calculating Net Revenue and associated
      Commissions payable on such End User for a particular month shall be equal
      to
      $16.58, which equals $199 divided by 12. If, however, such End User no longer
      has a Customer Account, no Commission payment shall be due to ATS on the
      refunded amount.

     

    
      	11.  	
              AGENT
                FEES.
                SP agrees to pay ATS an Agent Fee (“Agent Fee”) for each activated
                Customer Account generated by ATS that remains active for a period
                of at
                least     *    
                days according to the table as set forth in Appendix B. All
                payments to ATS shall be made to ATS via wire transfer by the
                25th
                day of each month for the prior month’s activity, provided that no such
                payment shall be made for a sum less than $10,000, in which case
                the
                amount shall be accrued in an account earmarked for ATS and paid
                with the
                next payment due to ATS. Each
                payment shall be accompanied by a detailed report that includes a
                month-to-date activity summary for the covered period, listed by
                Customer
                Account.

            

    

     

    
      	12.  	
              RATES
                AND SERVICE PLANS.
                SP agrees to offer End Users the same Services plans it offers generally
                to its prospective subscribers, excluding limited-time special promotions.
                If ATS would like to create a special promotion to offer End Users,
                it
                will (i) obtain written approval from SP prior to offering such
                special promotion and (ii) fully fund the cost of such promotion (for
                example, if ATS were to offer prospective End Users a special promotion
                of
                three (3) free months of SP service when signing up for the $24.95
                monthly
                plan, it would pay SunRocket $24.95 per month less applicable commissions
                during which SunRocket is not able to collect such revenue from such
                End
                Users due to the special promotion; similarly, if ATS were to offer
                End
                Users a promotion of three (3) free months of SP service when signing
                up
                for the $199 annual plan, it would pay SP $16.58 per month less applicable
                commissions of the promotion). ATS payments to SP for the above
                promotional activities may be netted against SP Agent Fees, Commissions
                and any other monies payable by SP to ATS, assuming such monies in
                the
                given month are sufficient to offset ATS’ promotional activities in the
                month.

            

    

     

    
      	13.  	
              REBATES.
                SP agrees to pay ATS     *    
                percent (    *    %)
                of the redemption value of any rebates offered on phone master base
                station units and/or combination package containing the master base
                station unit and any number of expansion units for Telephones and
                New
                Telephones up to a maximum advertised rebate of     *    .
                SP agrees to pay ATS     *    
                percent (    *    %)
                of the redemption value of any rebates offered on phone expansion
                units
                for Telephones up to a maximum advertised rebate of     *    
                (“Rebate”). SP shall not bear the cost of any rebates associated with
                phone expansion units for New Telephones. ATS will invoice SP for
                the
                Rebate deposit prior to SP making any Rebate redemption payments.
                All
                payments to ATS shall be made to ATS via wire transfer on a bi-weekly
                basis, based on documented
                redemption.

            

    

    
      ________________

      
        *
          Subject
          to a request for confidential treatment; Separately filed with the
          Commission.

      

    

     

    
      
        
        

      

      
        -7-

        
          

        

      

      
        
        

      

    

    
      	14.  	
              RECORDS.
                Each party hereto shall maintain reasonably complete, clear and accurate
                records of all information required to determine the amounts of any
                payments or transactions under the Agreement. Each party hereto,
                upon
                giving thirty (30) days prior written notice to the other party hereto,
                and no more than once during any twelve (12) month period, may conduct,
                at
                reasonable times during regular business hours and subject to the
                Confidentiality Obligations of Section 21, an inspection and audit of
                the portions of such books and records of the other party as is necessary
                to verify that such payments, including the amounts thereof, have
                been
                made in accordance with the terms
                hereof.

            

    

     

    
      	15.  	
              TERM.
                This Agreement shall continue from the Effective Date until December
                31,
                2008 (the “Term”).

            

    

     

    
      	16.  	
              TERMINATION.

            

    

     

    
      	a.  	
              This
                Agreement may be terminated prior to its expiration upon the occurrence
                of
                any of the following: (a) by the non-breaching party, if the other
                party materially breaches this Agreement which breach is not cured
                within
                thirty (30) days of written notice thereof to the breaching party;
                (b) by SP or ATS, upon a determination by any governmental authority
                with jurisdiction over the parties that the provision of the Telephones,
                New Telephones and/or Services under this Agreement in the jurisdictions
                in which the Telephones and/or New Telephones are being distributed
                is
                contrary to existing laws, rules or regulations; the party electing
                to
                terminate shall provide written notice to the other party setting
                forth in
                reasonable detail the factual basis for such termination and the
                parties
                agree in good faith to attempt to create a solution or workaround,
                or
                modify the Services to eliminate the requirement creating the basis
                for
                such termination in a manner mutually agreeable for a period of no
                less
                than ten (10) business days after the receipt of such notice and
                if such
                agreement is reached or the factual basis for such termination is
                otherwise resolved, then the Agreement shall not be terminated. Upon
                termination of this Agreement for any reason, ATS shall immediately
                cease
                production of the Telephones and New Telephones intended to be used
                with
                Services provided by SP. Upon termination of this Agreement other
                than for
                breach by ATS or legal or governmental requirement, should ATS decide,
                in
                its sole discretion, to have SP continue to activate Customer Accounts
                associated with Telephones or New Telephones remaining in inventory,
                ATS
                shall provide SP with a final accounting setting forth the number
                of units
                in retail inventory (“Inventory Units”). SP will continue to activate
                Customer Accounts for End Users who purchase such Inventory Units
                for an
                additional period of up to six (6) months and ATS shall be entitled
                to all
                associated compensation (including, but not limited to Commissions,
                Agent
                Fees, Marketing Co-Op payments and SP contributions to rebates on
                Telephones, New Telephones and their expansion units) during that
                period;
                after this six (6) month period, SP will continue to activate Inventory
                Units, however, no further compensation (including, but not limited
                to
                Commissions, Agent Fees, Marketing Co-Op payments and SP contributions
                to
                rebates on Telephones,

            

    

    
       

      
        
          
          

        

        
          -8-

          
            

          

        

        
          
          

        

      

      	 	
              New
                Telephones and their expansion units) would be due to ATS for such
                activations. Should ATS decide, in its sole discretion, to have SP
                discontinue activation of Customer Accounts associated with Inventory
                Units, then ATS shall, at its sole cost and expense, immediately
                recall
                all Inventory Units as of the date of said election and shall agree
                to
                indemnify and hold SP harmless as set forth
                below.

            

       

    

    
      	b.  	
              SP
                may terminate this Agreement at any time after March 31, 2008 if
                ATS has
                not generated     *    
                active End Users as of March 31, 2008. Active End Users equals total
                Customer Account activations generated by ATS less any churn associated
                with such Customer Accounts.

            

    

     

    
      	c.  	
              Following
                expiration of the Initial Term or any extension or renewal thereof
                or
                termination (other than as provided in this section 16) of this
                Agreement, SP shall continue to pay applicable Commissions on End
                Users of
                Telephones and/or New Telephones for a period of twelve (12) additional
                months. For End Users of Telephones and/or New Telephones who activated
                their Services in the twelve (12) months preceding the date of termination
                of this Agreement (other than for breach), SP shall continue to pay
                applicable Commissions for an additional twelve (12)
                months.

            

    

     

    
      	17.  	
              OWNERSHIP
                OF INTELLECTUAL PROPERTY RIGHTS.
                SP shall be the sole and exclusive owner of all right, title and
                interest
                in and to all patents, copyrights, trademarks, trade secrets or other
                proprietary rights (“Intellectual Property Rights”) it owns. ATS
                acknowledges that the SP Services and system constitute valuable
                trade
                secrets of SP and constitute Confidential Information under this
                Agreement. ATS shall be the sole and exclusive owner of all right,
                title
                and interest (including, without limitation, all Intellectual Property
                Rights) in and to the ATS System. SP acknowledges that the ATS System
                constitutes valuable trade secrets of ATS and Confidential Information
                under this Agreement. Nothing in this Agreement shall be deemed to
                grant
                to one party, by implication, estoppel or otherwise, license rights,
                ownership rights or any other Intellectual Property Rights in any
                materials owned by the other Party or any affiliate of the other
                Party.
                Neither Party shall attempt to register the Intellectual Property
                Rights
                of the other Party, or cause any claim, lien or encumbrance to attach
                to
                any Intellectual Property Rights of the other Party nor decompile
                or
                reverse engineer any proprietary of the other Party. To the extent
                that
                ATS acquires any patent or other Intellectual Property Rights related
                to
                this Agreement, ATS shall grant to SP a royalty-free, nonexclusive,
                nontransferable right and license under any such patent or resulting
                patent for the term of the
                Agreement.

            

    

     

    
      	18.  	
              INSURANCE.
                ATS and SP each agree to maintain levels of general commercial liability
                insurance coverage each deems appropriate during the
                Term.

            

    

     

    
      	19.  	
              USE
                OF MARKS. Any and all trademarks and trade names that SP uses are and
                shall remain the exclusive property of SP. ATS has no rights therein
                and
                shall not reproduce or use any corporate names, trademarks, service
                marks,
                trade names or logos of SP (collectively “Marks”) without SP’s express
                prior written consent. SP 

            

    

    
      
        
          ________________

          
            *
              Subject
              to a request for confidential treatment; Separately filed with the
              Commission.

             

            
              
                
                

              

              
                -9-

                
                  

                

              

              
                
                

              

            

          

        

      

      	 	
              hereby
                grants ATS a limited, royalty-free license to use SP’s name and logo for
                the purpose of marketing the Products and Services during the Term
                of this
                Agreement, on all inserts, advertising, packaging, product and point
                of
                purchase, subject to the requirement of SP’s prior written approval as
                specified above.

            

       

    

    
      	20.  	
              REPRESENTATIONS
                & WARRANTIES. Each party represents and warrants that: (a) it
                is duly organized, validly existing and in good standing under the
                laws of
                the jurisdiction in which it is organized; (b) it has all necessary
                power and authority to enter into this Agreement and to perform all
                its
                obligations hereunder; (c) neither the execution, delivery, or
                performance of this Agreement will (i) result in the breach of, or
                constitute a default under, the terms of any material contract to
                which it
                is a party or by which it is bound; (ii) violate its charter or
                by-laws; or (iii) require the consent or approval of any third party;
                and (d) it will perform its obligations hereunder in compliance with
                all applicable laws, rules and regulations. ATS further represents
                and
                warrants that the Telephones and the New Telephones do not infringe
                upon
                the Intellectual Property Rights of any third party, whether on a
                standalone basis or used in conjunction with the Services and that
                it has
                not received any notice or communication from any third party to
                such
                effect. EXCEPT FOR WARRANTIES EXPRESSLY MADE IN THIS AGREEMENT, EACH
                OF SP
                AND ATS MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
                TO ATS
                OR SP (AS APPLICABLE), OR TO ANY OTHER PERSON, INCLUDING, WITHOUT
                LIMITATION, ANY WARRANTIES REGARDING THE MERCHANTABILITY, SUITABILITY,
                ORIGINALITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT
                OR
                OTHERWISE (IRRESPECTIVE OF ANY PREVIOUS COURSE OF DEALINGS BETWEEN
                THE
                PARTIES OR CUSTOM OR USAGE OF TRADE), OR RESULTS TO BE DERIVED FROM
                THE
                USE OF ANY SOFTWARE, SERVICES, HARDWARE OR OTHER MATERIALS PROVIDED
                UNDER
                THIS AGREEMENT.

            

    

     

    
      	21.  	
              INDEMNIFICATION.

            

    

     

    
      	21.1  	
              Indemnity
                By ATS.

            

    

     

    Subject
      to the limitations set forth elsewhere in this Agreement including, but not
      limited to the limitations set forth in Section 24, ATS, at its own
      expense, shall defend, indemnify and hold harmless SP, its affiliates,and their
      respective and current and former directors, officers and employees from and
      against any claims or demands by third parties (including, but not limited
      to,
      reasonable attorneys’ fees and other costs and expenses of litigation), or any
      other liabilities, losses, damages, judgments, or obligation of any kind or
      nature, or expenses related thereto, arising out of (i) ATS’s breach of the
      terms of this Agreement (including, but not limited to, a breach of any
      representation or warranty set forth in Section 20); (ii) ATS’s
      marketing or facilitation of the Services or provision of the Telephones, the
      New Telephones or the ATS System, including, without limitation, claims of
      fraud, misrepresentation or theft arising therefrom; (iii) any misconduct,
      act or omission on ATS’s part, whether negligent or intentional; (iv) ATS’s
      misuse or unauthorized use of the Marks; (v) any claim by a third

     

    
      
        
        

      

      
        -10-

        
          

        

      

      
        
        

      

    

    party
      that the Telephones, New Telephones, or ATS System, or any portion or
      combination thereof contemplated under this Agreement, infringes any patent,
      copyright, trademark, trade secret, or other proprietary right of a third party;
      and (vi) ATS’s violation of FCC, trademark, copyright telemarketing or
      privacy laws.

     

    
      	21.2  	
              Indemnity
                by SP.

            

    

     

    Subject
      to the limitations set forth elsewhere in this Agreement including, but not
      limited to the limitations set forth in Section 24, SP, at its own expense,
      shall defend, indemnify and hold harmless ATS, its affiliates, and their
      respective current and former directors, officers and employees from and against
      any claims or demands by third parties (including, but not limited to,
      reasonable attorneys’ fees and other costs and expenses of litigation), or any
      other liabilities, losses, damages, judgments, or obligation of any kind or
      nature, or expenses related thereto, arising out of (i) SP’s breach of the
      terms of this Agreement (including, but not limited to, a breach of any
      representation or warranty set forth in Section 20); (ii) SP’s
      marketing or facilitation of the Services or provision of the Telephones, the
      New Telephones or the ATS System, including, without limitation, claims of
      fraud, misrepresentation or theft arising therefrom; (iii) any misconduct,
      act or omission on SP’s part, whether negligent or intentional; (iv) SP’s
      misuse or unauthorized use of the Marks; (v) any claim by a third party
      that the Services contemplated under this Agreement, infringes any patent,
      copyright, trademark, trade secret, or other proprietary right of a third party;
      and (vi) SP’s violation of FCC, trademark, copyright, telemarketing or
      privacy laws.

     

    
      	21.3  	
              Limitations.

            

    

     

    Notwithstanding
      Sections 21.1 and 21.2, if any claims, demands, liabilities, losses,
      damages, judgments or obligations referenced in Sections 21.1 and 21.2 are
      made, asserted or otherwise initiated against both ATS and SP, either in the
      same or different actions, and both parties are jointly or severally liable
      for
      such actions, the indemnity obligations set forth in Sections 21.1 and 21.2
      shall not apply and, accordingly, each party is responsible to bear its own
      proportionate share of all costs and liabilities with respect to such
      actions.

     

    
      	21.4  	
              Procedure.

            

    

     

    All
      indemnification obligations set forth in Section 21 shall be subject to the
      following requirements (provided that the failure to comply with such
      requirements shall deprive the indemnified party of its right to indemnification
      only to the extent that such failure materially prejudices the indemnifying
      party): (i) the indemnified party shall provide the indemnifying party with
      prompt written notice of any claim; (ii) the indemnified party shall permit
      the indemnifying party to assume and control the defense of any action; and
      (iii) the indemnified party shall not enter into any settlement, assume any
      obligation to pay or compromise any claim without the indemnifying party’s prior
      written consent, which consent 

     

    
      
        
        

      

      
        -11-

        
          

        

      

      
        
        

      

    

    shall
      not
      be unreasonably withheld or delayed. In addition, the indemnified party may,
      at
      its own expense, participate in its defense of any claim.

     

    
      	22.  	
              MANNER
                OF CONDUCTING BUSINESS. ATS and SP agree that, at all times during the
                term of this Agreement, each party shall: conduct its business in
                a manner
                that reflects favorably on the Services and the ATS System; make
                no false
                or misleading representation with regard to each other or the Services
                or
                ATS System; and conduct its business and the performance of its
                obligations under this Agreement in compliance with all applicable
                laws
                and regulations including all laws relating to tax, currency exchange,
                export, and commercial corrupt
                practices.

            

    

     

    
      	23.  	
              CONFIDENTIALITY.
                “Confidential Information” means and all information which is of a
                confidential, proprietary, or trade secret nature, whether or not
                marked
                as confidential, that is furnished or disclosed by either party
                (“Disclosing Party”) to the other Party (“Receiving Party”) under this
                Agreement, including the specific business terms of the Agreement,
                business plans, technical data, performance data, programs, contracts,
                client lists, financial information, sales and marketing plans, business
                information, and any other information that is marked as “Confidential,”
                “Proprietary,” “Trade Secret,” or in some other manner to indicate its
                confidential, proprietary, or trade secret nature. Each of ATS and
                SP
                shall hold such Confidential Information in strict confidence and
                shall
                not reveal the same for a period of five (5) years after the termination
                of this Agreement, except for any information which is: generally
                available to or known to the public without violation of this Agreement;
                known to such party prior to the negotiations leading to this Agreement;
                or independently developed by such party outside the scope of this
                Agreement. Neither party shall be in breach of its confidentiality
                obligations hereunder if the Confidential Information is disclosed
                pursuant to a subpoena, judicial or governmental order or requirement
                (including the applicable disclosure requirements of the Federal
                securities laws and the rules and regulations of the Securities and
                Exchange Commission promulgated thereunder in the event that SP,
                shall
                file a registration statement to initiate a public offering of its
                securities during the term of this Agreement)
                SP
                acknowledges that ATS is a mandatory reporting company under
                Section 12(b) of the Securities Exchange Act of 1934, as amended, and
                as such, is subject to the applicable disclosure requirements of
                the
                Federal securities laws notwithstanding anything to the contrary
                contained
                in this section 23, but expressly subject to the immediately
                preceding sentence, the disclosing party only makes such disclosure
                to the
                extent required and, prior to making such disclosure, takes all reasonable
                steps to provide prompt and sufficient notice to the other party
                so that
                the other party may contest and/or limit such requirement, subpoena
                or
                order. Each of ATS and SP shall safeguard the Confidential Information
                of
                the disclosing party to the same extent that it safeguards its own
                confidential materials or data relating to its own business, and
                in any
                event with no less than a reasonable standard of care. Except as
                provided
                above, neither ATS nor SP shall reveal any such Confidential Information
                without the disclosing party’s express prior written consent. The parties
                agree that an impending or existing violation of these confidentiality
                provisions would cause to the disclosing party irreparable injury
                for
                which it would have no adequate remedy at law and the disclosing
                party may
                be entitled to obtain
                immediate

            

    

    
       

      
        
          
          

        

        
          -12-

          
            

          

        

        
          
          

        

      

      	  	
              injunctive
                relief prohibiting such violation, in addition to any other rights
                and
                remedies available to it.

            

       

    

    
      	24.  	
              LIMITATION
                OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER
                PARTY OR ANY THIRD PARTY IN ANY RESPECT FOR ANY INDIRECT, SPECIAL,
                INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, RELIANCE OR PUNITIVE DAMAGES,
                WHETHER IN TORT, CONTRACT OR PRODUCT LIABILITY, NOR SHALL EITHER
                PARTY BE
                LIABLE FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS
                OPPORTUNITIES OR ANY OTHER COMMERCIAL DAMAGE OF ANY KIND OR NATURE
                WHATSOEVER. EXCEPT WITH REGARD TO ANY LIABILITY THAT RESULTS FROM
                INTENTIONAL MISCONDUCT BY A PARTY OR BREACH OF CONFIDENTIALITY
                OBLIGATIONS, IN NO EVENT SHALL THE LIABILITY OF EITHER PARTY WITH
                RESPECT
                TO ANY TELEPHONES, NEW TELEPHONES OR SERVICES PROVIDED HEREUNDER
                EXCEED
                THE AGGREGATE AMOUNT PAYABLE UNDER THE TERMS OF THIS AGREEMENT RELATING
                TO
                THE SPECIFIC ACCOUNTS GIVING RISE TO ANY CLAIM, WHETHER IN CONTRACT,
                TORT
                OR OTHER LEGAL THEORY. IN THE EVENT THAT EITHER PARTY PROVES THAT
                A
                FRIVOLOUS LAWSUIT HAS BEEN INITIATED, THEN SUBJECT TO THE RULING
                OF AN
                ARBITRATOR, RULE 11 MAY APPLY.

            

    

     

    
      	25.  	
              APPROVAL.
                Whenever prior approval or consent is required in this Agreement,
                the
                approval or consent shall be memorialized in
                writing.

            

    

     

    
      	26.  	
              PUBLICITY.
                Neither party, without the prior written consent of the other party,
                will
                make any news release or other public statement or disclosure regarding
                the existence of the terms and conditions of all or any part of this
                Agreement or any discussions or negotiations relating thereto, except
                as
                may be required by applicable securities laws, but only upon reasonable
                advance notice to, and consultation with, the other
                party.

            

    

     

    
      	27.  	
              FORCE
                MAJEURE.
                Neither Party shall be liable to the other Party or be deemed to
                be in
                breach of this Agreement by reason of any Excusable Delay. A Party
                experiencing an Excusable Delay in its performance shall immediately
                notify the other Party by telephone (to be confirmed in writing within
                three days after the inception of the Excusable Delay) and shall
                describe
                in reasonable detail the circumstances causing such Excusable Delay.
                The
                Party experiencing Excusable Delay shall be excused from performance
                of
                such obligations so affected by the Excusable Delay event for the
                period
                during which the Excusable Delay event continues and for such time
                thereafter as is reasonably necessary to overcome the effects of
                such
                Excusable Delay. Both Parties shall use all commercially
                reasonable
                efforts to overcome or work around the Excusable Delay event as soon
                as
                reasonably practicable. The term “Excusable Delay” shall mean a delay in
                performance or failure to perform which is due to an event beyond
                the
                reasonable control of a Party and shall include, without limitation,
                (a) acts of God, weather conditions, explosion, flood, earthquake, or
                fire; (b) war or threat of war, sabotaging, riot, revolution, civil
                disturbance or requisition; (c) acts, restrictions, regulations,
                prohibitions or measures

            

    

    
       

      
        
          
          

        

        
          -13-

          
            

          

        

        
          
          

        

      

      	 	
              of
                any kind on the part of any governmental authority; (d) import and
                export regulations or embargos; or (e) strikes, lockouts, or other
                industrial actions or trade
                disputes.

            

       

    

    
      	28.  	
              CHOICE
                OF LAW.
                This Agreement shall be governed by and construed in accordance with
                the
                laws of the State of New York for contracts executed and to be performed
                entirely in such State.

            

    

     

     

    
      	29.  	
              ARBITRATION.The
                parties shall use their commercially
                reasonable
                efforts to resolve any disputes,
                controversies or claims arising out of, in connection with, or in
                relation
                to this Agreement, or the breach thereof (each, a “Dispute”). If SP and
                ATS cannot resolve any Dispute to their mutual satisfaction
                within a thirty (30) day period
                after the commencement of such efforts, then, in each such instance,
                the
                Dispute
                shall be submitted to binding arbitration pursuant to the rules of
                the
                American Arbitration Association before one arbitrator selected jointly
                by
                the ATS and SP; provided, however, that if the parties fail to select
                an
                arbitrator within thirty (30) days after initiation of arbitration,
                the
                American Arbitration Association shall make such selection. The arbitrator
                shall be governed by the laws of the State of New York in the settlement
                of any dispute submitted to him or her. The arbitration shall be
                held in
                the County and City of New York. The arbitrator’s award shall be final and
                judgment may be entered upon it in any court having jurisdiction
                thereof.
                Arbitration as provided in this paragraph 29 shall be the sole and
                exclusive remedy for any
                Dispute.

            

    

     

    
      	30.  	
              ENTIRE
                AGREEMENT; AMENDMENT.
                This Agreement constitutes the entire agreement between the parties
                with
                respect to the subject matter hereof and supersedes all previous
                proposals, negotiations, representations, commitments writings and
                all
                other communications between the parties, both oral and written.
                No
                change, amendment, modification, termination or attempted waiver
                of any of
                the provisions hereof shall be binding unless in writing and signed
                by an
                authorized signatory of both parties
                hereto.

            

    

     

    
      	31.  	
              NOTICE.
                Any notice required to be given by either party to the other shall
                be
                deemed given upon proof of delivery only when mailed first class
                mail or
                by nationally recognized overnight courier service, duly addressed
                and
                with proper postage, if in writing addressed to the party to whom
                notice
                is being given at the address of such party set forth
                above.

            

    

     

    
      	32.  	
              ASSIGNMENT.
                This Agreement is not assignable by either party hereto without the
                consent of the other party. Notwithstanding the foregoing, either
                party
                may assign this Agreement to any of its affiliates or subsidiaries
                without
                the consent of the other Party; provided that the party assigning
                the
                Agreement shall remain liable for the performance of such affiliate
                or
                subsidiary.

            

    

     

    
      	33.  	
              SEVERABILITY/WAIVER.
                If any provision of this Agreement is determined by a court of competent
                jurisdiction to be invalid or unenforceable, such determination shall
                not
                affect the validity or enforceability of any other part or provision
                of
                this

            

    

    
       

      
        
          
          

        

        
          -14-

          
            

          

        

        
          
          

        

      

      	  	
              Agreement.
                No waiver by any party of any breach of any provision hereof shall
                constitute a waiver of any other breach of that or any other provision
                hereof.

            

       

    

    
      	34.  	
              EXPORT
                COMPLIANCE. ATS agrees to comply with all applicable export control
                legislation. Certain parts of the ATS System may be subject to United
                States export laws prior to import to or export from another country
                in
                accordance with the Export Administration Regulations. ATS agrees
                to
                comply with such laws and regulations. Diversion contrary to U.S.
                law is
                prohibited and will be a breach of this
                Agreement.

            

    

     

    
      	35.  	
              SURVIVAL.
                The representations, warranties, limitations of liability,
                confidentiality, accrued payment obligations, and indemnities set
                forth in
                this Agreement shall survive the expiration or other termination
                hereof.

            

    

     

    
      	36.  	
              EXECUTION.
                This Agreement may be executed in any number of counterparts, each
                of
                which shall be deemed an original, and all counterparts shall constitute
                but one and the same instrument, sufficient evidence of which for
                all
                purposes shall be any set containing counterparts executed by both
                Parties. The Parties agree that such counterparts may delivered by
                facsimile and that such facsimile counterparts shall evidence a binding
                agreement.

            

    

     

     

    [REMAINDER
      OF PAGE INTENTIONALLY LEFT BLANK]

     

    
 

    
 

    
      
        
        

      

      
        -15-

        
          

        

      

      
        
        

      

    

    Please
      acknowledge your acceptance of the above Agreement by signing where indicated
      below.

     

    Sincerely,

     

    American
      Telecom Services Inc.

     

     

    
      	
              By:   
                /s/ Adam Somer
                
                  

                

              

               

              Adam
                Somer, Co-President

               

              Date:   
                Nov. 13/06

              
                
                  

                

                 

              

              AGREED
                TO AND ACCEPTED:

               

              SUNROCKET,
                INC.

               

              By:   
                /s/ Lisa Hook

              
                
                  

                

              

              Name,
                Title:    Lisa Hook, President and CEO

              
                
                  

                

              

              Date:   
                11/14/06

              
                
                  
 

              

            	 

    

     

     

     

    
      
        
        

      

      
        -16-

        
          

        

      

      
        
        

      

    

    Appendix A:
      The ATS System

     

    The
      ATS
      System is a multi-handset cordless broadband phone. The master unit connects
      directly, using an RJ-45 connection, into the End User’s modem or router. Each
      master unit is able to connect with multiple extension handsets. The extension
      handsets receive their network connection by communicating with the master
      unit
      using radio. Their bases only serve to re-charge their battery. This phone,
      and
      future phones within this classification includes systems that have multiple
      handset configurations regardless of the radio technology that is
      used.

     

    
      
        
        

      

      
        -17-

        
          

        

      

      
        
        

      

    

    Appendix B:
      Agent Fees

     

    Telephones:
      SP shall pay ATS the following Agent Fees for new End Users who activate
      Customer Accounts in conjunction with their purchase of Telephones through
      ATS,
      its Strategic Accounts and its Non-Strategic Accounts and remain End Users
      for a
      period of     *    
      days:

     

    
      	·  	
                  *    .
                The maximum Agent Fee payable by SP under this structure is     *    .

            

    

     

    
      	·  	
                  *    

            

    

     

    New
      Telephones: SP shall pay ATS the following Agent Fees for new End Users who
      activate Customer Accounts in conjunction with their purchase of New Telephones
      through ATS, its Strategic Accounts and its Non-Strategic Accounts and remain
      End Users for a period of     *    
      days:

     

    
      	·  	
                  *    

            

    

     

     

    
      ________________

      
        *
          Subject
          to a request for confidential treatment; Separately filed with the
          Commission.

         

        
          
            
            

          

          
            -18-

            
              

            

          

          
            
            

          

        

      

    

    Appendix C:
      General Functions

     

    
      	1.  	
              Incoming
                Call Rate Centers, Area Codes and Geographic
                Availability

            

    

     

    The
      Services are designed for End Users who use them in geographic locations for
      which SP can provide Enhanced 911 (E911) emergency support, which will initially
      be limited to the geographic coverage region for the rate centers associated
      with the available SP phone numbers. Enhanced 911 provides access to emergency
      dispatch operators, who will automatically receive location and call-back
      information with the call.

     

    
      	2.  	
              Local
                Number Portability

            

    

     

    Local
      number portability (the service that allows consumers to have their phone number
      moved from their previous service provider to SP) is currently available to
      all
      users in serviceable areas provided that the consumer’s existing provider
      supports this function. Local number portability will continue to be made
      available to all users in serviceable areas and will be made available to
      existing users as it becomes possible in their area.

     

    
      	3.  	
              Reporting

            

    

     

    SP
      will
      provide ATS with the following reports for each     *    
      activity
      within     *    
      of the
      end of such     *    :

     

    
      	a.  	
                  *    
                Activity Summary: Summary of all Agent Fees, Co-Op Payments and
                Commissions for each Strategic Account and Non-Strategic
                Account

            

    

     

    SP
      shall
      keep full, true and accurate records of all information necessary to accurately
      calculate Agent Fees, Co-Op Payments and Commissions. Upon request from
      time-to-time, but no greater than     *    ,
      SP
      shall make such records available for audit by ATS,     *    ,
      during
      normal business hours at SP’s principal place of business or such other
      reasonable location determined by SP.

     

    
      	b.  	
              MAC-ID
                Report: Detailed list of Telephone and New Telephone MAC-IDs activated
                and
                deactivated in the month, along with the service plan associated
                with the
                newly activated MAC-IDs.

            

    

     

    ________________

    
      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

      
        
          
          

        

        
          -19-

          
            

          

        

        
          
          

        

      

    

    Appendix D:
      Service Obligations

     

    All
      customer services issues will first be directed to SP customer service via
      web,
      email or telephone. SP will handle all issues related to technical support,
      billing and general customer service and will use its commercially
      reasonable
      efforts
      to provide this service in accordance with its current service level standards
      of operation. SP’s current customer service level standards are as
      follows:

     

     

    
      	
              Hours
                of operation:

              Billing,
                General Customer

            	 
	
              And
                Technical issues:

            	
              8
                a.m. to 12 p.m. Monday to Friday

              8 a.m. to 12 p.m. Saturday

              8 a.m. to 12p.m. Sunday

            
	 	 
	Hold times:  	
              80% of all customer calls will be answered within
                

              90 seconds with a maximum hold time average in
                

              any 24 hour period of 10
                minutes 

            
	 	 
	 E-mail
              response time: 	Max: 24 Hours (not including
              auto-responder) 

    

    
       

    

    In
      the
      event that for any reason SP provided customer service does not comply with
      the
      levels of service described above, SP will take immediate action to rectify
      and
      improve the level of service to be consistent with existing standards. Maximum
      “hold times” above mentioned will not include aggregate hold times as a result
      of a required transfer of customer service to ATS as described
      below.

     

    When
      a
      customer inquiry is received that involves issues or problems related to the
      products provided by ATS, SP will use its commercially
      reasonable
      efforts
      to troubleshoot the problem using troubleshooting
      guidelines provided by ATS. ATS agrees to provide ongoing training and support
      to SP customer service representatives in an effort to equip them to answer
      questions related to ATS products. Such support will be made available by ATS
      during SP’s customer service hours of operation, as outlined above.

     

    Product
      (ATS) Returns:

    ATS
      agrees to handle all aspects of ATS product returns (including, but not limited
      to Telephones and New Telephones) regardless of the reason for the return.
      In no
      instance shall SP be required to take physical possession of or remedy defects
      or other issues related to ATS devices or products. In the event SP
      inadvertently receives ATS product returns, SP will immediately forward the
      returns to ATS at the location specified by ATS. Additionally, in the event
      SP
      receives a request to accept return of an ATS product, the request will be
      forwarded to ATS customer service for resolution. In the event that SunRocket
      makes changes to its network that affects the consumers use of an ATS product,
      SP will work with ATS to troubleshoot problems that are identified with ATS
      products that are not the result of non-compliance with SunRocket certification
      rules so as to develop a standard answer or software update that may be provided
      to consumers so as to try to avoid product returns wherever
      possible.

     

    
      
        
        

      

      
        -20-

        
          

        

      

      
        
        

      

    

    Should
      ATS and SP agree to have SP or its other partners distribute Telephones and/or
      New Telephones on ATS’ behalf, or to have SP purchase Telephones and/or New
      Telephones for direct resale to existing and/or prospective SP subscribers,
      ATS
      and SP will mutually agree on the terms of such arrangements and the appropriate
      handling of returns related to such sales.

     

    
      
        
        

      

      
        -21-

        
          

        

      

      
        
        

      

    

    Appendix E:
      SP Minimum Customer Support Requirements

     

    Prior
      to Training (4 weeks prior to launch of Telephone or New
      Telephone)

     

    
      	·  	
              Product
                Overview describing the Telephone or New Telephone to be
                launched..

            

    

     

    
      	·  	
              15
                units of the Telephone or New Telephone to be used for customer support
                reference and testing purposes.

            

    

     

    
      	·  	
              One
                soft copy and 10 hard copies of the user manuals, installation guides
                and
                administrative guides for the Telephone or New
                Telephone.

            

    

     

    
      	·  	
              Advance
                copy of the Power Point presentation that will be used for training
                purposes below.

            

    

     

    Training

     

    
      	·  	
              ATS
                will provide on-site “Train-the-Trainer” sessions of approximately 4 hours
                each on a single visit per product introduction. The trainer must
                be
                available to train at a single location in the United States to be
                determined by SP; multiple “Train-the-Trainer” sessions on that visit may
                be required in SP’s sole
                discretion.

            

    

     

    
      	·  	
              Trainers
                must be available for “Train-the-Trainer” and additional follow ups 3
                weeks before the device is available for sale to
                consumers

            

    

    
      	o  	
              During
                the first week, the trainer will be on-site at SP call centers performing
                “Train-the-Trainer” sessions.

            

    

     

    
      	o  	
              During
                the second 2 weeks, the trainer must be available to assist in answering
                follow up questions and to finalize case base articles (protocols
                for
                dealing with common user
                occurrences).

            

    

     

    Post
      Training

     

    An
      engineer or trainer must be available for regular calls as deemed reasonably
      necessary by SP to answer further questions on the Telephones or New Telephones
      and to assist in continual updates to case base articles.

     

    
      
        
        

      

      
        -22-

        
          

        

      

      
        
        

      

    

    Appendix F:
      SP Customer Premise Equipment Certification Process

     

      Section
      A: Certification Requirements

     

    These
      certification requirements as set forth in Appendix F may be changed from
      time to time by SunRocket in its sole discretion, provided that such changes
      are
      applied to the requirements given to all vendors equally with respect to
      certification of new devices for interaction with the SP network.

     

      Registration

     

    Confirmation
      of Registration for 48 hours

     

    Device
      must support     *    .

     

    Device
      must stay registered.

     

    Call-ID
      field must not change.

     

      SIP
      Messages

     

      Send
      SIP messages to ATA, verify the ATA generated SIP messages are in accordance
      with RFC

     

    SFTF
      Test
    *    ,
      Unusual
      reason phrase: TBD (received ACK for     *    
      without
      reason phrase)

    SFTF
      Test
    *    ,
      Valid
      request-URI: TBD (INVITE rejected)

    SFTF
      Test
    *    s,
      Missing Required Header Fields: TBD (all mandatory header fields
      present)

    SFTF
      Test
    *    ,
      Redirection: TBD (successfull redirection)

    SFTF
      Test
    *    ,
      Digest
      Authentication of REGISTER without qop: TBD (authentication reply is
      valid)

    SFTF
      Test
    *    ,
      Server-driven re-registration period: TBD (received REGISTER shortly before
      expires)

    SFTF
      Test
    *    s,
      Presence of the rport parameter in Via: TBD (Via contains rport)

    SFTF
      Test
    *    ,
      Proper
      Generation of transaction ID: TBD (branches in CANCEL and INVITE are
      equal)

    SFTF
      Test
    *    s,
      Ignore
      Record-Route from negative replies: TBD (Route header omitted because of
      negative reply)

    SFTF
      Test
    *    ,
      Correct
      Route set construction: TBD (both RR and Route entries are equal)

    SFTF
      Test
    *    ,
      To-tag
      resetting after     *    xx:
      TBD
      (To-tag is equal in redirected INVITE and original INVITE)

    SFTF
      Test
    *    ,
      To-tag
      in CANCEL: TBD (To-tag is equal in CANCEL and INVITE)

     

    ____________________

    *
      Subject
      to a request for confidential treatment; Separately filed with the
      Commission.

     

    
      
        
        

      

      
        -23-

        
          

        

      

      
        
        

      

    

    
       
SFTF
      Test
    *    ,
      Proper
      To-tag use after receipt of multiple     *    x:
      TBD
      (To-tag in ACK matches correct     *    
      tag)

    SFTF
      Test
    *    ack,
      Proper Generation of ACK: TBD (r-uri and Via of INVITE and ACK are
      equal)

    SFTF
      Test
    *    can,
      Proper Generation of CANCEL: TBD (r-uri and Via of INVITE and CANCEL are
      equal)

    SFTF
      Test
    *    s,
      Correct loose routing: TBD (Loose routing is correct in request URI and Route
      header)

    SFTF
      Test
    *    s,
      Correct strict routing: TBD (Strict routing is correct in request URI and Route
      header)

    SFTF
      Test
    *    s,
      Correct UDP retransmission timing: TBD (UDP request retransmission matches
      RFC)

    SFTF
      Test
    *    ,
      Presence of RFC3261 branch ID in Via: TBD (branch value begins with magic cookie
      ‘z9hG4bK’)

    SFTF
      Test
    *    ,
      Presence of From tag: TBD (From contains tag)

    SFTF
      Test
    *    ,
      Presence of Content-Length header: TBD (Content-Lenght is present)

    SFTF
      Test
    *    ,
      Presence of Max-Forwards header: TBD (Max-Forwards is present)

    SFTF
      Test
    *    ,
      OPTIONS
      support: TBD (OPTIONS answered with     *    )

    SFTF
      Test
    *    ,
      Correct
      Via returning: TBD (Via in first reply is equal to Via in first
      request)

    SFTF
      Test
    *    ,
      Require
      handling: TBD (INVITE rejected with     *    )

    SFTF
      Test
    *    ,
      UTF in
      display names: TBD (request with UTF display names accepted)

    SFTF
      Test
    *    ,
      A short
      torture request: TBD (torture INVITE accepted)

    SFTF
      Test
    *    ,
      Extra
      trailing octets in a UDP datagram: TBD (trailing zeros ignored and INVITE
      accepted)

    MOS
      Test
    *    ,
      Service
      Unavailable with Retry-After: TBD (next registration request is at retry-after
      interval)

    MOS
      Test
      DNS_SRV, multiple SIP Proxies offered: TBD (fail over to alternate SIP
      Proxy)

     

      Verify
      that ATA implements a backoff algorithm in case of NOT receiving
    *    
      OK from Proxy during registration request

     

    SIP
      User Agent must include the software version

        *    

        *    

        *    

        *    

        *    

     

      Call
      Scenarios

     

    Device
      must be compliant with SIP RFCs, this applies to all tests in this
      section.

     

    PSTN
      to SIP, all calls will be placed from a PSTN phone 

    Call
      setup, caller hang-up before call is answered

     

    
      ____________________

      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

       

      
        
          
          

        

        
          -24-

          
            

          

        

        
          
          

        

      

    

    Normal
      call, call is answered

    Ring
      no
      answer

    Inbound
      anonymous call

    Call
      on
      hold, re-invite. The call is put on hold and then reconnected after a few
      seconds

    Music
      on
      hold, re-invite with new SDP

    SIP
      call
      forwarding, rings then forward to voice mail

    Three
      way
      conference call

    Caller
      disconnect the call

    Callee
      disconnect the call

    Busy
      here
      SIP 486

    Call
      is
      answered and held up for one hour

     

    SIP
      to PSTN, all calls will be placed from a SIP phone

    Call
      setup, caller hang-up before call is answered

    Normal
      call, call is answered

    Ring
      no
      answer

    Inbound
      anonymous call

    Call
      on
      hold, re-invite. The call is put on hold and then reconnected after a few
      seconds

    Music
      on
      hold, re-invite with new SDP

    SIP
      call
      forwarding, rings then forward to voice mail

    Three
      way
      conference call

    Call
      is
      answered and held up for one hour

    DTMF,
      the
      call is answered by PSTN and DTMF digits are sent

    Busy
      here, SIP response 486

    Call
      is
      answered PSTN disconnect the call

    Call
      is
      answered SIP disconnect the call

    7,10,11,15
      and 16 digit dialing

     

    SIP
      to SIP, all calls will be placed from a SIP phone:

    Call
      setup, caller hang-up before call is answered

    Normal
      call, call is answered

    Ring
      no
      answer

    Outbound
      anonymous call

    Call
      on
      hold, re-invite. The call is put on hold and then reconnected after a few
      seconds

    Music
      on
      hold, re-invite with new SDP

    SIP
      call
      forwarding, rings then forward to voice mail

    Three
      way
      conference call

    Call
      is
      answered and held up for one hour

    DTMF,
      the
      call is answered by SIP and DTMF digits are sent

    Busy
      here, SIP response 486

    Call
      is
      answered caller disconnect the call

    Call
      is
      answered Callee disconnect the call

     

    
      
        
        

      

      
        -25-

        
          

        

      

      
        
        

      

    

      Other
      Telephony Features

     

      Call
      waiting

     

    Call
      waiting tone must be heard when call is active and another call is
      incoming.

     

      Distinctive
      ring

     

    Device
      must support Bellcore-dr1, Bellcore-dr2, Bellcore-dr3 and Bellcore-dr4
      tones.

     

      Message
      waiting indicator

     

    Device
      must indicate to user when it receives Messages-Waiting: yes.

     

      Stutter
      tone

     

    Stutter
      tone is heard when handset is off hook and voice mail is waiting.

     

      Caller
      ID

     

    Calling
      party Caller ID is displayed on the handset.

     

    411
      (Directory Assistance)

    611
      (SunRocket Service)

    0
      (SunRocket Service)

    00
      (Voice mail)

    *00
      (Last Number Redial)

    *66
      (Busy Call Return)

    *67
      (Caller ID block per call)

    *69
      (Last Call Return)

    *82
      (Unblock Caller ID)

        *    
      to     *    
      (Programmable Speed Dial)

    Customer
      enters numbers via SunRocket customer portal, device must send     *    
      through
    *    
      in the
      INVITE.

     

      Fax
      (if device should reasonably be expected to allow for faxing- e.g. through
      extra
      RJ-11 port or otherwise)

     

    A
      ten
      page fax is sent, fax must be received successfully with comparable image
      quality to the original.

     

    Local
      Fax ATA to PSTN

        *    
      enabled

        *    
      enabled
      and     *    
      voice
      codec

        *    
      enabled
      and     *    
      voice
      codec

     

    Local
      Fax PSTN to ATA

        *    
      enabled

    
      ____________________

      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

       

      
        
          
          

        

        
          -26-

          
            

          

        

        
          
          

        

      
    *    
      enabled
      and     *    
      voice
      codec

        *    
      enabled
      and     *    
      voice
      codec

    Long
      distance Fax ATA to PSTN

        *    
      enabled

        *    
      enabled
      and     *    
      voice
      codec

        *    
      enabled
      and     *    
      voice
      codec

        *    
      enabled
      and     *    
      voice
      codec

        *    
      enabled
      and     *    
      voice
      codec

    Fax
      ATA to ATA

    Both
      end
    *    
      enabled

    Sender
          *    ,
      Receiver     *    
      and
    *    

    Both
      end
    *    
      enabled
      and     *    
      voice
      codec

    Both
      end
    *    
      enabled
      and     *    
      voice
      codec

      Modem

     

    TiVo
      dial out (if device should reasonably be expected to support interaction with
      TiVo service - e.g. through extra RJ-11 port or
      otherwise)

     

    TiVo
      must
      be able to successfully dial out to local number.

     

      Answering
      machine

     

    Answering
      machine picks up, records message and is disconnected when caller hangs
      up

     

      Other

     

    Ensure
      INVITE packet size does not exceed     *    
      bytes

    Seconds
      to hear first ring back tone

    Ring
      back
      should be heard in under     *    
      seconds.

    Off
      Hook condition transition to loud busy to notify of
      off-hook

    Verify
      callid time stamps are correct

    Device
      must support NTP.

    Device
      must be configurable for different timezones.

    Device
      must present correct local time to handset on incoming calls.

    Pull
      power plug while firmware is updating

    Device
      must recover gracefully and boot up on previous firmware.

    Pull
      power plug when config is updating

    Device
      must recover gracefully and boot up on previous configuration.

    Push
      firmware update while call and ethernet traffic are active, what
      happens?

    Device
      must not drop call, it should wait for call to end and then update
      firmware.

    Push
      config update while call and ethernet traffic are active, what
      happens?

    Device
      must not drop call, it should wait for call to end and then update
      configuration.

    Push
      corrupt config file, what happens?

    Device
      must recover gracefully and boot up on previous
      configuration. 

    
      ____________________

      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

    

     

    
      
        
        

      

      
        -27-

        
          

        

      

      
        
        

      

    

    Push
      corrupt firmware file, what happens?

    Device
      must recover gracefully and boot up on previous firmware.

    User
      lost their password, how do we restore?

    Device
      must support a method to reset user password.

    What
      is the config snippet to give us remote access?

    Device
      must support remote access (ssh, http, etc), this is toggled on and off in
      the
      configuration file.

    What
      are the IVR functions, minimal requirement to enable IVR and the IVR
      codes?

    Any
      IVR
      codes the device supports must be documented. No IVR code can circumvent
      configuration settings related to security or SIP credentials.

    How
      do you push new config (sip/gui)

    Document
      how to send updated configuation file.

    How
      do you push firmware (sip/gui)

    Document
      how to send updated firmware.

    How
      do you pull config? (sip/gui)

    Document
      how to retrieve running configuration from unit.

     

      Router
      features

     

    Downloading
      Config file via HTTP

    If
      supported, provide example syntax.

    Downloading
      Config file via TFTP

    If
      supported, provide example syntax.

    Telnet
      to ATA

    If
      supported, provide example syntax.

    Download
      time for new SW version

    Measure
      time to download file, device and file server on same lan, time must be under
      one minute.

    Router
      throughput with testing procedure

    Device
      must achieve minimum     *    Mb/s
      on
      all tests with the exception of QoS.

    Device
      must not reboot under load.

    http,
      ftp
      and scp tests used a     *    
      binary
      file.

    Get
      the
      file     *    
      times,
      compute average.

    QOS
      used
      TBF with a limit of     *    
      Kb/s
      (    *    
      Mb/s).

    No
      calls
      were up.

     

    
      	
              ATA
                config

            	
              Server
                location

            	
              Traffic
                type

            	
              Throughput

            
	
              NAT

            	
              WAN

            	
              http

            	
              Mb/s

            
	
              NAT

            	
              WAN

            	
              ftp

            	
              Mb/s

            
	
              NAT

            	
              WAN

            	
              scp

            	
              Mb/s

            
	
              NAT

            	
              WAN

            	
              ttcp
                push to WAN

            	
              Mb/s

            
	
              NAT
                PF     *    

            	
              LAN

            	
              http

            	
              Mb/s

            
	
              NAT
                PF     *    

            	
              LAN

            	
              ftp

            	
              Mb/s

            
	
              NAT
                PF     *    

            	
              LAN

            	
              scp

            	
              Mb/s

            

    

    
      ____________________

      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

      
        
          
          

        

        
          -28-

          
            

          

        

        
          
          

        

      
 

    
      	
              NAT
                PF     *    

            	
              LAN

            	
              ttcp
                push to LAN

            	
              Mb/s

            
	
              NAT
                mac clone

            	
              WAN

            	
              http

            	
              Mb/s

            
	
              NAT
                mac clone

            	
              WAN

            	
              ftp

            	
              Mb/s

            
	
              NAT
                mac clone

            	
              WAN

            	
              scp

            	
              Mb/s

            
	
              NAT
                mac clone

            	
              WAN

            	
              ttcp
                push to WAN

            	
              Mb/s

            
	
              NAT
                mac clone PF     *    

            	
              LAN

            	
              http

            	
              Mb/s

            
	
              NAT
                mac clone PF     *    

            	
              LAN

            	
              ftp

            	
              Mb/s

            
	
              NAT
                mac clone PF     *    

            	
              LAN

            	
              scp

            	
              Mb/s

            
	
              NAT
                mac clone PF     *    

            	
              LAN

            	
              ttcp
                push to LAN

            	
              Mb/s

            
	
              Bridge

            	
              WAN

            	
              http

            	
              Mb/s

            
	
              Bridge

            	
              WAN

            	
              ftp

            	
              Mb/S

            
	
              Bridge

            	
              WAN

            	
              scp

            	
              Mb/s

            
	
              Bridge

            	
              WAN

            	
              ttcp
                push to WAN

            	
              Mb/s

            
	
              Bridge

            	
              LAN

            	
              http

            	
              Mb/s

            
	
              Bridge

            	
              LAN

            	
              ftp

            	
              Mb/s

            
	
              Bridge

            	
              LAN

            	
              scp

            	
              Mb/s

            
	
              Bridge

            	
              LAN

            	
              ttcp
                push to LAN

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              WAN

            	
              http

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              WAN

            	
              ftp

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              WAN

            	
              scp

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              WAN

            	
              ttcp
                push to WAN

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              LAN

            	
              http

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              LAN

            	
              ftp

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              LAN

            	
              scp

            	
              Mb/s

            
	
              QOS
                - TBF

            	
              LAN

            	
              ttcp
                push to LAN

            	
              Mb/s

            

    

    Overnight
      test, WAN to LAN:

     

    Test
      ran
      for n hours.

    A
      wget
      loop completed n downloads of a     *    MB
      file.

    Average
      throughput was n Mb/s

    PC
      interface saw roughly n GB RX, n GB TX.

    The
      ATA
      did / did not reboot.

    

    PPPoE

    Service-Name
      field must be blank in PADI packets.

    Device
      must get IP address, netmask, default gateway and DNS server information from
      PPPoE server.

    MAC
      Spoofing

    Device
      must support MAC Spoofing with any valid MAC address. This is only for TCP/UDP
      packets on the local lan. When the device requests its configuration file,
      it
      must uses its real MAC address in the path.

    ____________________

    
      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

       

      
        
          
          

        

        
          -29-

          
            

          

        

        
          
          

        

      

    

    IPSec
      Pass Through

    Device
      must support Cisco and Nortel VPN clients in that no special configuration
      changes need to be made to support customer VPN.

    Remote
      Configuration Management

    Describe
      how device is remotely managed, access methods, etc.

    Device
      must support http GET of its configuration and firmware files. The path for
      both
      of these must be fully customizable by SunRocket. Configuration files must
      include the device mac address in the path.

    IP
      Filtering

    No
      ports
      from any LAN computer should be exposed on the WAN side of the ATA unless
      explicitly configured.

    Port
      Forwarding

    Device
      must support TCP and UDP port forwarding.

    DMZ
      Host

    Must
      be
      able to enter the IP address of an internal host, device exposes all ports
      to
      this IP address except those ports forwarded otherwise.

    User
      and admin web GUI access (SIP info must be inaccessible to
      user)

    User
      account must be able to set all WAN IP address and connection method related
      parameters.

    DHCP
      LAN
      network must default to     *    
      is the
      device itself. Configuration file must support ability to define alternate
      LAN
      addresses.

    Admin
      web
      access must be disabled by default, with password protected access
      only.

     

    Upstream
      router interoperability

    Interoperability
      with different routers

    Device
      WAN interface must be interoperable with consumer grade home routers, DHCP
      negotiation must be successful, device must be able to route traffic to and
      from
      WAN interface.

     

    Interoperability
      with cable modems

    Device
      WAN interface must be interoperable with cable modems, DHCP negotiation must
      be
      successful, device must be able to route traffic to and from WAN
      interface.

     

      External
      port scan

     

      Nessus
      Port Scan

     

    A
      port
      scan will be conducted to ensure that only those ports configured for SIP and
      remote management (if enabled) are exposed on the WAN interface. All other
      ports
      must be closed.

     

    
      ____________________

      *
        Subject
        to a request for confidential treatment; Separately filed with the
        Commission.

      
        
          
          

        

        
          -30-

          
            

          

        

        
          
          

        

      

    

    Appendix F:
      SP
      Customer Premise Equipment Certification Process
      (Cont’d)

     

      Section
      B: Certification Process

     

    
      	1.  	
              SP
                makes decision to receive sample to
                certify

            

    

    
      	2.  	
              Certification
                entails three processes:

            

    

    
      	o  	
              Gizmo
                Management System (GMS) integration

            

    

    
      	o  	
              Feature
                compatibility and testing

            

    

    
      	o  	
              Performance
                and load testing

            

    

    
      	3.  	
              Gizmo
                Management System (GMS) Integration

            

    

    
      	o  	
              Ability
                to serve configuration files to remote
                ATA

            

    

    
      	o  	
              Ability
                to serve new firmware versions to remote
                ATA

            

    

    
      	o  	
              Ability
                to do an initial configuration of ATA for new
                customer

            

    

    
      	o  	
              Software
                development effort to configure GMS to support new
                ATA

            

    

    
      	4.  	
              Feature
                and Compatibility Testing

            

    

    
      	o  	
              Test
                and support all SP service features

            

    

    
      	§  	
              “*”
                codes

            

    

    
      	§  	
              Call
                management features

            

    

    
      	o  	
              SIP
                protocol compatibility with SP
                Platform

            

    

    
      	5.  	
              Performance
                and Load Testing

            

    

    
      	o  	
              Put
                IP traffic through device at line
                speed

            

    

    
      	§  	
              Both
                directions

            

    

    
      	o  	
              Long
                duration load testing

            

    

    
      	§  	
              How
                long does device stay up at line
                speed

            

    

    
      	6.  	
              Integration
                Testing in Development Lab

            

    

    
      	o  	
              GMS
                and ATA integration testing

            

    

    
      	7.  	
              Regression
                Testing in Operations QA Lab

            

    

    
      	o  	
              GMS
                testing with currently supported
                ATA’s

            

    

    
      	8.  	
              Decision
                on Certification Approval

            

    

    
      	o  	
              Make
                sure all tests were done and results
                reviewed

            

    

    
      	o  	
              Confirm
                devices meet minimum Certification Requirements outlined in Section A
                above

            

    

     

     

    
      
        
        

      

      
        -31-EXHIBIT 10.1
                                                                    ------------

                 DIRECTOR AND OFFICER INDEMNIFICATION AGREEMENT

         This Director and Officer Indemnification Agreement, dated as of
___________, 2007 (this "AGREEMENT"), is made by and between ThinkEngine
Networks, Inc., a Delaware corporation (the "COMPANY"), and ____________
("INDEMNITEE").

                                    RECITALS:

         A. Section 141 of the Delaware General Corporation Law provides that
the business and affairs of a corporation will be managed by or under the
direction of its board of directors.

         B. Pursuant to Sections 141 and 142 of the Delaware General Corporation
Law, significant authority with respect to the management of the Company has
been delegated to the officers of the Company.

         C. By virtue of the managerial prerogatives vested in the directors and
officers of a Delaware corporation, directors and officers act as fiduciaries of
the corporation and its stockholders.

         D. Thus, it is critically important to the Company and its stockholders
that the Company be able to attract and retain the most capable persons
reasonably available to serve as directors and officers of the Company.

         E. In recognition of the need for corporations to be able to induce
capable and responsible persons to accept positions in corporate management,
Delaware law authorizes (and in some instances requires) corporations to
indemnify their directors and officers and further authorizes corporations to
purchase and maintain insurance for the benefit of their directors and officers.

         F. The Delaware courts have recognized that indemnification by a
corporation serves the dual policies of (1) allowing corporate officials to
resist unjustified lawsuits, secure in the knowledge that, if vindicated, the
corporation will bear the expense of litigation and (2) encouraging capable
women and men to serve as corporate directors and officers, secure in the
knowledge that the corporation will absorb the costs of defending their honesty
and integrity.

         G. The number of lawsuits challenging the judgment and actions of
directors and officers of Delaware corporations, the costs of defending those
lawsuits and the threat to directors' and officers' personal assets have all
materially increased over the past several years, chilling the willingness of
capable women and men to undertake the responsibilities imposed on corporate
directors and officers.

         H. Recent federal legislation and rules adopted by the Securities and
Exchange Commission and the national securities exchanges have imposed
additional disclosure and corporate governance obligations on directors and
officers of public companies and have exposed such directors and officers to new
and substantially broadened civil liabilities.
<PAGE>
         I. These legislative and regulatory initiatives have also exposed
directors and officers of public companies to a significantly greater risk of
criminal proceedings, with attendant defense costs and potential criminal fines
and penalties.

         J. Under Delaware law, the right of a director or officer to be
reimbursed for the costs of defense of criminal actions, whether such claims are
asserted under state or federal law, does not depend upon the merits of the
claims asserted against the director or officer and is separate and distinct
from any right to indemnification the director or officer may be able to
establish, and indemnification of the director or officer against criminal fines
and penalties is permitted if the director or officer satisfies the applicable
standard of conduct.

         K. Indemnitee is a director and/or officer of the Company and his/her
willingness to serve in such capacity is predicated, in substantial part, upon
the Company's willingness to indemnify him/her in accordance with the principles
reflected above, to the fullest extent permitted by the laws of the state of
Delaware, and upon the other undertakings set forth in this Agreement.

         L. Therefore, (1) in recognition of the need to provide Indemnitee with
substantial protection against personal liability, (2) in order to procure
Indemnitee's continued service as a director and officer of the Company and to
enhance Indemnitee's ability to serve the Company in an effective manner, and
(3) in order to provide such protection pursuant to express contract rights
(intended to be enforceable irrespective of, among other things, any amendment
to the Company's certificate of incorporation or bylaws (collectively, the
"CONSTITUENT DOCUMENTS"), any change in the composition of the Company's Board
of Directors (the "BOARD") or any change-in-control or business combination
transaction relating to the Company), the Company wishes to provide in this
Agreement for the indemnification of and the advancement of Expenses (as defined
in Section 1(e)) to Indemnitee as set forth in this Agreement and for the
continued coverage of Indemnitee under the Company's directors' and officers'
liability insurance policies.

         M. In light of the considerations referred to in the preceding
recitals, it is the Company's intention and desire that the provisions of this
Agreement be construed liberally, subject to their express terms, to maximize
the protections to be provided to Indemnitee hereunder.

                                   AGREEMENT:

         NOW, THEREFORE, the parties hereby agree as follows:

         1.  CERTAIN DEFINITIONS. In addition to terms defined elsewhere herein,
the following terms have the following meanings when used in this Agreement with
initial capital letters:

             (a) "CHANGE IN CONTROL" means the occurrence after the date of this
Agreement of any of the following events:

                                        2
<PAGE>
                 (i)  the acquisition by any individual, entity or group (within
the meaning of Section 13(d)(3) or 14(d)(2) of the Exchange Act) (a "PERSON") of
beneficial ownership (within the meaning of Rule 13d-3 promulgated under the
Exchange Act) of 20% or more of the combined voting power of the
then-outstanding Voting Stock of the Company; PROVIDED, HOWEVER, that:

                      (A) for purposes of this Section 1(a)(i), the following
acquisitions will not constitute a Change in Control: (1) any acquisition of
Voting Stock of the Company directly from the Company that is approved by a
majority of the Incumbent Directors; (2) any acquisition of Voting Stock of the
Company by the Company or any Subsidiary; (3) any acquisition of Voting Stock of
the Company by any employee benefit plan (or related trust) sponsored or
maintained by the Company or any Subsidiary; and (4) any acquisition of Voting
Stock of the Company by any Person pursuant to a Business Combination that
complies with clauses (A), (B) and (C) of Section 1(a)(iii) below;

                      (B) if any Person acquires beneficial ownership of 20% or
more of combined voting power of the then-outstanding Voting Stock of the
Company as a result of a transaction described in clause (A)(1) of Section
1(a)(i) and such Person thereafter becomes the beneficial owner of any
additional shares of Voting Stock of the Company representing 1% or more of the
then-outstanding Voting Stock of the Company, other than in an acquisition
directly from the Company that is approved by a majority of the Incumbent
Directors or other than as a result of a stock dividend, stock split or similar
transaction effected by the Company in which all holders of Voting Stock are
treated equally, such subsequent acquisition will be deemed to constitute a
Change in Control;

                      (C) a Change in Control will not be deemed to have
occurred if a Person acquires beneficial ownership of 20% or more of the Voting
Stock of the Company as a result of a reduction in the number of shares of
Voting Stock of the Company outstanding unless and until such Person thereafter
becomes the beneficial owner of any additional shares of Voting Stock of the
Company representing 1% or more of the then-outstanding Voting Stock of the
Company, other than in an acquisition directly from the Company that is approved
by a majority of the Incumbent Directors or other than as a result of a stock
dividend, stock split or similar transaction effected by the Company in which
all holders of Voting Stock are treated equally; and

                      (D) if at least a majority of the Incumbent Directors
determine in good faith that a Person has acquired beneficial ownership of 20%
or more of the Voting Stock of the Company inadvertently, and such Person
divests as promptly as practicable a sufficient number of shares so that such
Person beneficially owns less than 20% of the Voting Stock of the Company, then
no Change in Control will be deemed to have occurred as a result of such
Person's acquisition; or

                (ii) a majority of the Directors are not Incumbent Directors; or

                                        3
<PAGE>
                (iii) the consummation of a reorganization, merger or
consolidation, or sale or other disposition of all or substantially all of the
assets of the Company or the acquisition of assets of another corporation, or
other transaction (each, a "BUSINESS COMBINATION"), unless, in each case,
immediately following such Business Combination (A) all or substantially all of
the individuals and entities who were the beneficial owners of Voting Stock of
the Company immediately prior to such Business Combination beneficially own,
directly or indirectly, more than 60% of the combined voting power of the then
outstanding shares of Voting Stock of the entity resulting from such Business
Combination (including an entity which as a result of such transaction owns the
Company or all or substantially all of the Company's assets either directly or
through one or more subsidiaries), (B) no Person (other than the Company, such
entity resulting from such Business Combination or any employee benefit plan (or
related trust) sponsored or maintained by the Company, any Subsidiary or such
entity resulting from such Business Combination) beneficially owns, directly or
indirectly, 20% or more of the combined voting power of the then outstanding
shares of Voting Stock of the entity resulting from such Business Combination,
and (C) at least a majority of the members of the Board of Directors of the
entity resulting from such Business Combination were Incumbent Directors at the
time of the execution of the initial agreement or of the action of the Board
providing for such Business Combination; or

                (iv) approval by the stockholders of the Company of a complete
liquidation or dissolution of the Company, except pursuant to a Business
Combination that complies with clauses (A), (B) and (C) of Section 1(a)(iii).

                (v)  For purposes of this Section 1(a) and as used elsewhere in
this Agreement, the following terms have the following meanings:

                      (A) "EXCHANGE ACT" means the Securities Exchange Act of
1934, as amended.

                      (B) "INCUMBENT DIRECTORS" means the individuals who, as of
the date hereof, are Directors of the Company and any individual becoming a
Director subsequent to the date hereof whose election, nomination for election
by the Company's stockholders or appointment, was approved by a vote of at least
two-thirds of the then Incumbent Directors (either by a specific vote or by
approval of the proxy statement of the Company in which such person is named as
a nominee for director, without objection to such nomination); PROVIDED,
HOWEVER, that an individual will not be an Incumbent Director if such
individual's election or appointment to the Board occurs as a result of an
actual or threatened election contest (as described in Rule 14a-12(c) of the
Exchange Act) with respect to the election or removal of Directors or other
actual or threatened solicitation of proxies or consents by or on behalf of a
Person other than the Board.

                      (C) "SUBSIDIARY" means an entity in which the Company
directly or indirectly beneficially owns 50% or more of the outstanding Voting
Stock.

                                        4
<PAGE>
                      (D) "VOTING STOCK" means securities entitled to vote
generally in the election of directors (or similar governing bodies).

             (b) "CLAIM" means (i) any threatened, asserted, pending or
completed claim, demand, action, suit or proceeding, whether civil, criminal,
administrative, arbitrative, investigative or other, and whether made pursuant
to federal, state or other law, and (ii) any threatened, pending or completed
inquiry or investigation, whether made, instituted or conducted by the Company
or any other person, including any federal, state or other governmental entity,
that Indemnitee determines might lead to the institution of any such claim,
demand, action, suit or proceeding.

             (c) "CONTROLLED AFFILIATE" means any corporation, limited liability
company, partnership, joint venture, trust or other entity or enterprise,
whether or not for profit, that is directly or indirectly controlled by the
Company. For purposes of this definition, "control" means the possession,
directly or indirectly, of the power to direct or cause the direction of the
management or policies of an entity or enterprise, whether through the ownership
of voting securities, through other voting rights, by contract or otherwise;
PROVIDED that direct or indirect beneficial ownership of capital stock or other
interests in an entity or enterprise entitling the holder to cast 20% or more of
the total number of votes generally entitled to be cast in the election of
directors (or persons performing comparable functions) of such entity or
enterprise will be deemed to constitute control for purposes of this definition.

             (d) "DISINTERESTED DIRECTOR" means a director of the Company who is
not and was not a party to the Claim in respect of which indemnification is
sought by Indemnitee.

             (e) "EXPENSES" means attorneys' and experts' fees and expenses and
all other costs and expenses paid or payable in connection with investigating,
defending, being a witness in or participating in (including on appeal), or
preparing to investigate, defend, be a witness in or participate in (including
on appeal), any Claim.

             (f) "INDEMNIFIABLE CLAIM" means any Claim based upon, arising out
of or resulting from (i) any actual, alleged or suspected act or failure to act
by Indemnitee in his or her capacity as a director, officer, employee or agent
of the Company or as a director, officer, employee, member, manager, trustee or
agent of any other corporation, limited liability company, partnership, joint
venture, trust or other entity or enterprise, whether or not for profit, as to
which Indemnitee is or was serving at the request of the Company as a director,
officer, employee, member, manager, trustee or agent, (ii) any actual, alleged
or suspected act or failure to act by Indemnitee in respect of any business,
transaction, communication, filing, disclosure or other activity of the Company
or any other entity or enterprise referred to in clause (i) of this sentence, or
(iii) Indemnitee's status as a current or former director, officer, employee or
agent of the Company or as a current or former director, officer, employee,
member, manager, trustee or agent of the Company or any other entity or
enterprise referred to in clause (i) of this sentence or any actual, alleged or
suspected act or failure to act by Indemnitee in connection with any obligation
or restriction imposed upon Indemnitee by

                                        5
<PAGE>
reason of such status. In addition to any service at the actual request of the
Company, for purposes of this Agreement, Indemnitee will be deemed to be serving
or to have served at the request of the Company as a director, officer,
employee, member, manager, trustee or agent of another entity or enterprise if
Indemnitee is or was serving as a director, officer, employee, member, manager,
trustee or agent of such entity or enterprise and (i) such entity or enterprise
is or at the time of such service was a Controlled Affiliate, (ii) such entity
or enterprise is or at the time of such service was an employee benefit plan (or
related trust) sponsored or maintained by the Company or a Controlled Affiliate,
or (iii) the Company or a Controlled Affiliate directly or indirectly caused or
authorized Indemnitee to be nominated, elected, appointed, designated, employed,
engaged or selected to serve in such capacity.

             (g) "INDEMNIFIABLE LOSSES" means any and all Losses relating to,
arising out of or resulting from any Indemnifiable Claim.

             (h) "INDEPENDENT COUNSEL" means a law firm, or a member of a law
firm, that is experienced in matters of corporation law and neither presently
is, nor in the past five years has been, retained to represent (i) the Company
(or any Subsidiary) or Indemnitee in any matter material to either such party
(other than with respect to matters concerning the Indemnitee under this
Agreement, or of other indemnitees under similar indemnification agreements), or
(ii) any other named (or, as to a threatened matter, reasonably likely to be
named) party to the Indemnifiable Claim giving rise to a claim for
indemnification hereunder. Notwithstanding the foregoing, the term "Independent
Counsel" will not include any person who, under the applicable standards of
professional conduct then prevailing, would have a conflict of interest in
representing either the Company or Indemnitee in an action to determine
Indemnitee's rights under this Agreement.

             (i) "LOSSES" means any and all Expenses, damages, losses,
liabilities, judgments, fines, penalties (whether civil, criminal or other) and
amounts paid in settlement, including all interest, assessments and other
charges paid or payable in connection with or in respect of any of the
foregoing.

         2.  INDEMNIFICATION OBLIGATION. Subject to Section 7, the Company will
indemnify, defend and hold harmless Indemnitee, to the fullest extent permitted
or required by the laws of the State of Delaware in effect on the date hereof or
as such laws may from time to time hereafter be amended to increase the scope of
such permitted indemnification, against any and all Indemnifiable Claims and
Indemnifiable Losses; PROVIDED, HOWEVER, that, except as provided in Sections 4
and 20, Indemnitee will not be entitled to indemnification pursuant to this
Agreement in connection with any Claim initiated by Indemnitee against the
Company or any director or officer of the Company unless the Company has joined
in or consented to the initiation of such Claim.

         3.  ADVANCEMENT OF EXPENSES. Indemnitee will have the right to
advancement by the Company prior to the final disposition of any Indemnifiable
Claim of any and all Expenses relating to, arising out of or resulting from any
Indemnifiable Claim paid or incurred by Indemnitee or which Indemnitee
determines are reasonably likely to

                                        6
<PAGE>
be paid or incurred by Indemnitee. Indemnitee's right to such advancement is not
subject to the satisfaction of any standard of conduct. Without limiting the
generality or effect of the foregoing, within five business days after any
request by Indemnitee, the Company will, in accordance with such request (but
without duplication), (a) pay such Expenses on behalf of Indemnitee, (b) advance
to Indemnitee funds in an amount sufficient to pay such Expenses, or (c)
reimburse Indemnitee for such Expenses; PROVIDED that Indemnitee will repay,
without interest, any amounts actually advanced to Indemnitee that, at the final
disposition of the Indemnifiable Claim to which the advance related, were in
excess of amounts paid or payable by Indemnitee in respect of Expenses relating
to, arising out of or resulting from such Indemnifiable Claim. In connection
with any such payment, advancement or reimbursement, Indemnitee will execute and
deliver to the Company an undertaking, which need not be secured and will be
accepted without reference to Indemnitee's ability to repay the Expenses, by or
on behalf of the Indemnitee, to repay any amounts paid, advanced or reimbursed
by the Company in respect of Expenses relating to, arising out of or resulting
from any Indemnifiable Claim in respect of which it is determined, following the
final disposition of such Indemnifiable Claim and in accordance with Section 7,
that Indemnitee is not entitled to indemnification hereunder.

         4.  INDEMNIFICATION FOR ADDITIONAL EXPENSES. Without limiting the
generality or effect of the foregoing, the Company will indemnify and hold
harmless Indemnitee against and, if requested by Indemnitee, will reimburse
Indemnitee for, or advance to Indemnitee, within five business days of such
request, any and all Expenses paid or incurred by Indemnitee or which Indemnitee
determines are reasonably likely to be paid or incurred by Indemnitee in
connection with any Claim made, instituted or conducted by Indemnitee for (a)
indemnification or reimbursement or advance payment of Expenses by the Company
under any provision of this Agreement, or under any other agreement or provision
of the Constituent Documents now or hereafter in effect relating to
Indemnifiable Claims, and/or (b) recovery under any directors' and officers'
liability insurance policies maintained by the Company, regardless in each case
of whether Indemnitee ultimately is determined to be entitled to such
indemnification, reimbursement, advance or insurance recovery, as the case may
be; PROVIDED, HOWEVER, that Indemnitee will return, without interest, any such
advance of Expenses (or portion thereof) which remains unspent at the final
disposition of the Claim to which the advance related.

         5.  PARTIAL INDEMNITY. If Indemnitee is entitled under any provision of
this Agreement to indemnification by the Company for some or a portion of any
Indemnifiable Loss, but not for all of the total amount thereof, the Company
will nevertheless indemnify Indemnitee for the portion thereof to which
Indemnitee is entitled.

         6.  PROCEDURE FOR NOTIFICATION. To obtain indemnification under this
Agreement in respect of an Indemnifiable Claim or Indemnifiable Loss, Indemnitee
will submit to the Company a written request therefor, including a brief
description (based upon information then available to Indemnitee) of such
Indemnifiable Claim or Indemnifiable Loss. If, at the time of the receipt of
such request, the Company has

                                        7
<PAGE>
directors' and officers' liability insurance in effect under which coverage for
such Indemnifiable Claim or Indemnifiable Loss is potentially available, the
Company will give prompt written notice of such Indemnifiable Claim or
Indemnifiable Loss to the applicable insurers in accordance with the procedures
set forth in the applicable policies. The Company will provide to Indemnitee a
copy of such notice delivered to the applicable insurers, and copies of all
subsequent correspondence between the Company and such insurers regarding the
Indemnifiable Claim or Indemnifiable Loss, in each case substantially
concurrently with the delivery or receipt thereof by the Company. The failure by
Indemnitee to timely notify the Company of any Indemnifiable Claim or
Indemnifiable Loss will not relieve the Company from any liability hereunder
unless, and only to the extent that, the Company did not otherwise learn of such
Indemnifiable Claim or Indemnifiable Loss and such failure results in forfeiture
by the Company of substantial defenses, rights or insurance coverage.

         7.  DETERMINATION OF RIGHT TO INDEMNIFICATION.

             (a) To the extent that Indemnitee is successful on the merits or
otherwise in defense of any Indemnifiable Claim or any portion thereof or in
defense of any issue or matter therein, including dismissal without prejudice,
Indemnitee will be indemnified against all Indemnifiable Losses relating to,
arising out of or resulting from such Indemnifiable Claim in accordance with
Section 2 and no Standard of Conduct Determination (as defined in Section 7(b))
will be required.

             (b) To the extent that the provisions of Section 7(a) are
inapplicable to an Indemnifiable Claim that is finally disposed of, any
determination of whether Indemnitee has satisfied any applicable standard of
conduct under Delaware law that is a legally required condition precedent to
indemnification of Indemnitee hereunder against Indemnifiable Losses relating
to, arising out of or resulting from such Indemnifiable Claim (a "STANDARD OF
CONDUCT DETERMINATION") will be made as follows: (i) if a Change in Control has
not occurred, or if a Change in Control has occurred but Indemnitee has
requested that the Standard of Conduct Determination be made pursuant to this
clause (i), (A) by a majority vote of the Disinterested Directors, even if less
than a quorum of the Board, (B) if such Disinterested Directors so direct, by a
majority vote of a committee of Disinterested Directors designated by a majority
vote of all Disinterested Directors, or (C) if there are no such Disinterested
Directors, by Independent Counsel in a written opinion addressed to the Board, a
copy of which will be delivered to Indemnitee; and (ii) if a Change in Control
has occurred and Indemnitee has not requested that the Standard of Conduct
Determination be made pursuant to clause (i), by Independent Counsel in a
written opinion addressed to the Board, a copy of which will be delivered to
Indemnitee. Indemnitee will cooperate with the person or persons making such
Standard of Conduct Determination, including providing to such person or
persons, upon reasonable advance request, any documentation or information which
is not privileged or otherwise protected from disclosure and which is reasonably
available to Indemnitee and reasonably necessary to such determination. The
Company will indemnify and hold harmless Indemnitee against and, if requested by
Indemnitee, will reimburse Indemnitee for, or advance to Indemnitee, within five
business days of such request, any and all costs and expenses (including
attorneys'

                                        8
<PAGE>
and experts' fees and expenses) incurred by Indemnitee in so cooperating with
the person or persons making such Standard of Conduct Determination.

             (c) The Company will use its reasonable best efforts to cause any
Standard of Conduct Determination required under Section 7(b) to be made as
promptly as practicable. If (i) the person or persons empowered or selected
under Section 7 to make the Standard of Conduct Determination has not made a
determination within 30 days after the later of (A) receipt by the Company of
written notice from Indemnitee advising the Company of the final disposition of
the applicable Indemnifiable Claim (the date of such receipt being the
"NOTIFICATION DATE") and (B) the selection of an Independent Counsel, if such
determination is to be made by Independent Counsel, that is permitted under the
provisions of Section 7(e) to make such determination and (ii) Indemnitee has
fulfilled his/her obligations set forth in the second sentence of Section 7(b),
then Indemnitee will be deemed to have satisfied the applicable standard of
conduct; PROVIDED that such 30-day period may be extended for a reasonable time,
not to exceed an additional 30 days, if the person or persons making such
determination in good faith requires such additional time for the obtaining or
evaluation or documentation and/or information relating thereto.

             (d) If (i) Indemnitee is entitled to indemnification hereunder
against any Indemnifiable Losses pursuant to Section 7(a), (ii) no determination
of whether Indemnitee has satisfied any applicable standard of conduct under
Delaware law is a legally required condition precedent to indemnification of
Indemnitee hereunder against any Indemnifiable Losses, or (iii) Indemnitee has
been determined or deemed pursuant to Section 7(b) or (c) to have satisfied any
applicable standard of conduct under Delaware law which is a legally required
condition precedent to indemnification of Indemnitee hereunder against any
Indemnifiable Losses, then the Company will pay to Indemnitee, within five
business days after the later of (x) the Notification Date in respect of the
Indemnifiable Claim or portion thereof to which such Indemnifiable Losses are
related, out of which such Indemnifiable Losses arose or from which such
Indemnifiable Losses resulted and (y) the earliest date on which the applicable
criterion specified in clause (i), (ii) or (iii) above is satisfied, an amount
equal to the amount of such Indemnifiable Losses.

             (e) If a Standard of Conduct Determination is to be made by
Independent Counsel pursuant to Section 7(b)(i), the Independent Counsel will be
selected by the Board of Directors, and the Company will give written notice to
Indemnitee advising him or her of the identity of the Independent Counsel so
selected. If a Standard of Conduct Determination is to be made by Independent
Counsel pursuant to Section 7(b)(ii), the Independent Counsel will be selected
by Indemnitee, and Indemnitee will give written notice to the Company advising
it of the identity of the Independent Counsel so selected. In either case,
Indemnitee or the Company, as applicable, may, within five business days after
receiving written notice of selection from the other, deliver to the other a
written objection to such selection; PROVIDED, HOWEVER, that such objection may
be asserted only on the ground that the Independent Counsel so selected does not
satisfy the criteria set forth in the definition of "Independent Counsel" in
Section 1(h), and the objection must set forth with particularity the factual

                                        9
<PAGE>
basis of such assertion. Absent a proper and timely objection, the person or
firm so selected will act as Independent Counsel. If such written objection is
properly and timely made and substantiated, (i) the Independent Counsel so
selected may not serve as Independent Counsel unless and until such objection is
withdrawn or a court has determined that such objection is without merit and
(ii) the non-objecting party may, at its option, select an alternative
Independent Counsel and give written notice to the other party advising such
other party of the identity of the alternative Independent Counsel so selected,
in which case the provisions of the two immediately preceding sentences and
clause (i) of this sentence will apply to such subsequent selection and notice.
If applicable, the provisions of clause (ii) of the immediately preceding
sentence will apply to successive alternative selections. If no Independent
Counsel that is permitted under the foregoing provisions of this Section 7(e) to
make the Standard of Conduct Determination is selected within 30 days after the
Company gives its initial notice pursuant to the first sentence of this Section
7(e) or Indemnitee gives its initial notice pursuant to the second sentence of
this Section 7(e), as the case may be, either the Company or Indemnitee may
petition the Court of Chancery of the State of Delaware for resolution of any
objection which has been made by the Company or Indemnitee to the other's
selection of Independent Counsel and/or for the appointment as Independent
Counsel of a person or firm selected by the Court or by such other person as the
Court designates, and the person or firm with respect to whom all objections are
so resolved or the person or firm so appointed will act as Independent Counsel.
In all events, the Company will pay all of the reasonable fees and expenses of
the Independent Counsel incurred in connection with the Independent Counsel's
determination pursuant to Section 7(b).

         8.  PRESUMPTION OF ENTITLEMENT. In making any Standard of Conduct
Determination, the person or persons making such determination will presume that
Indemnitee has satisfied the applicable standard of conduct, and the Company may
overcome such presumption only by its adducing clear and convincing evidence to
the contrary. Any Standard of Conduct Determination that is adverse to
Indemnitee may be challenged by the Indemnitee in the Court of Chancery of the
State of Delaware. No determination by the Company (including by its directors
or any Independent Counsel) that Indemnitee has not satisfied any applicable
standard of conduct will be a defense to any Claim by Indemnitee for
indemnification or reimbursement or advance payment of Expenses by the Company
hereunder or create a presumption that Indemnitee has not met any applicable
standard of conduct.

         9.  NO OTHER PRESUMPTION. For purposes of this Agreement, the
termination of any Claim by judgment, order, settlement (whether with or without
court approval) or conviction, or upon a plea of NOLO CONTENDERE or its
equivalent, will not create a presumption that Indemnitee did not meet any
applicable standard of conduct or that indemnification hereunder is otherwise
not permitted.

         10. NON-EXCLUSIVITY. The rights of Indemnitee hereunder will be in
addition to any other rights Indemnitee may have under the Constituent
Documents, or the substantive laws of the Company's jurisdiction of
incorporation, any other contract or otherwise (collectively, "OTHER INDEMNITY
PROVISIONS"); PROVIDED, HOWEVER, that (a) to

                                       10
<PAGE>
the extent that Indemnitee otherwise would have any greater right to
indemnification under any Other Indemnity Provision, Indemnitee will be deemed
to have such greater right hereunder and (b) to the extent that any change is
made to any Other Indemnity Provision which permits any greater right to
indemnification than that provided under this Agreement as of the date hereof,
Indemnitee will be deemed to have such greater right hereunder. The Company will
not adopt any amendment to any of the Constituent Documents the effect of which
would be to deny, diminish or encumber Indemnitee's right to indemnification
under this Agreement or any Other Indemnity Provision.

         11. LIABILITY INSURANCE AND FUNDING. For the duration of Indemnitee's
service as a director and/or officer of the Company, and thereafter for so long
as Indemnitee is subject to any pending or possible Indemnifiable Claim, the
Company will use commercially reasonable efforts (taking into account the scope
and amount of coverage available relative to the cost thereof) to cause to be
maintained in effect policies of directors' and officers' liability insurance
providing coverage for directors and/or officers of the Company that is at least
substantially comparable in scope and amount to that provided by the Company's
current policies of directors' and officers' liability insurance. The Company
will provide Indemnitee with a copy of all directors' and officers' liability
insurance applications, binders, policies, declarations, endorsements and other
related materials and will provide Indemnitee with a reasonable opportunity to
review and comment on the same. Without limiting the generality or effect of the
two immediately preceding sentences, the Company will not discontinue or
significantly reduce the scope or amount of coverage from one policy period to
the next (i) without the prior approval thereof by a majority vote of the
Incumbent Directors, even if less than a quorum, or (ii) if at the time that any
such discontinuation or significant reduction in the scope or amount of coverage
is proposed there are no Incumbent Directors, without the prior written consent
of Indemnitee (which consent will not be unreasonably withheld or delayed). In
all policies of directors' and officers' liability insurance obtained by the
Company, Indemnitee will be named as an insured in such a manner as to provide
Indemnitee the same rights and benefits, subject to the same limitations, as are
accorded to the Company's directors and officers most favorably insured by such
policy. The Company may, but will not be required to, create a trust fund, grant
a security interest or use other means, including a letter of credit, to ensure
the payment of such amounts as may be necessary to satisfy its obligations to
indemnify and advance expenses pursuant to this Agreement.

         12. SUBROGATION. In the event of payment under this Agreement, the
Company will be subrogated to the extent of such payment to all of the related
rights of recovery of Indemnitee against other persons or entities (other than
Indemnitee's successors), including any entity or enterprise referred to in
clause (i) of the definition of "Indemnifiable Claim" in Section 1(f).
Indemnitee will execute all papers reasonably required to evidence such rights
(all of Indemnitee's reasonable Expenses, including attorneys' fees and charges,
related thereto to be reimbursed by or, at the option of Indemnitee, advanced by
the Company).

         13. NO DUPLICATION OF PAYMENTS. The Company will not be liable under
this Agreement to make any payment to Indemnitee in respect of any Indemnifiable
Losses

                                       11
<PAGE>
to the extent Indemnitee has otherwise actually received payment (net of
Expenses incurred in connection therewith) under any insurance policy, the
Constituent Documents and Other Indemnity Provisions or otherwise (including
from any entity or enterprise referred to in clause (i) of the definition of
"Indemnifiable Claim" in Section 1(f)) in respect of such Indemnifiable Losses
otherwise indemnifiable hereunder.

         14. DEFENSE OF CLAIMS. The Company will be entitled to participate in
the defense of any Indemnifiable Claim or to assume the defense thereof, with
counsel reasonably satisfactory to the Indemnitee; PROVIDED that if Indemnitee
believes, after consultation with counsel selected by Indemnitee, that (a) the
use of counsel chosen by the Company to represent Indemnitee would present such
counsel with an actual or potential conflict, (b) the named parties in any such
Indemnifiable Claim (including any impleaded parties) include both the Company
and Indemnitee and Indemnitee concludes that there may be one or more legal
defenses available to him or her that are different from or in addition to those
available to the Company, or (c) any such representation by such counsel would
be precluded under the applicable standards of professional conduct then
prevailing, then Indemnitee will be entitled to retain separate counsel (but not
more than one law firm plus, if applicable, local counsel in respect of any
particular Indemnifiable Claim) at the Company's expense. The Company will not
be liable to Indemnitee under this Agreement for any amounts paid in settlement
of any threatened or pending Indemnifiable Claim effected without the Company's
prior written consent. The Company will not, without the prior written consent
of the Indemnitee, effect any settlement of any threatened or pending
Indemnifiable Claim to which the Indemnitee is, or could have been, a party
unless such settlement solely involves the payment of money and includes a
complete and unconditional release of the Indemnitee from all liability on any
claims that are the subject matter of such Indemnifiable Claim. Neither the
Company nor Indemnitee will unreasonably withhold its consent to any proposed
settlement; PROVIDED that Indemnitee may withhold consent to any settlement that
does not provide a complete and unconditional release of Indemnitee.

         15. SUCCESSORS AND BINDING AGREEMENT. (a) The Company will require any
successor (whether direct or indirect, by purchase, merger, consolidation,
reorganization or otherwise) to all or substantially all of the business or
assets of the Company, by agreement in form and substance satisfactory to
Indemnitee and his or her counsel, expressly to assume and agree to perform this
Agreement in the same manner and to the same extent the Company would be
required to perform if no such succession had taken place. This Agreement will
be binding upon and inure to the benefit of the Company and any successor to the
Company, including any person acquiring directly or indirectly all or
substantially all of the business or assets of the Company whether by purchase,
merger, consolidation, reorganization or otherwise (and such successor will
thereafter be deemed the "COMPANY" for purposes of this Agreement), but will not
otherwise be assignable or delegatable by the Company.

             (b) This Agreement will inure to the benefit of and be enforceable
by the Indemnitee's personal or legal representatives, executors,
administrators, heirs, distributees, legatees and other successors.

                                       12
<PAGE>
             (c) This Agreement is personal in nature and neither of the parties
hereto may, without the consent of the other, assign or delegate this Agreement
or any rights or obligations hereunder except as expressly provided in Sections
15(a) and 15(b). Without limiting the generality or effect of the foregoing,
Indemnitee's right to receive payments hereunder will not be assignable, whether
by pledge, creation of a security interest or otherwise, other than by a
transfer by the Indemnitee's will or by the laws of descent and distribution,
and, in the event of any attempted assignment or transfer contrary to this
Section 15(c), the Company will have no liability to pay any amount so attempted
to be assigned or transferred.

         16. NOTICES. For all purposes of this Agreement, all communications,
including notices, consents, requests or approvals, required or permitted to be
given hereunder will be in writing and will be deemed to have been duly given
when hand delivered or dispatched by electronic facsimile transmission (with
receipt thereof orally confirmed), or five business days after having been
mailed by United States registered or certified mail, return receipt requested,
postage prepaid or one business day after having been sent for next-day delivery
by a nationally recognized overnight courier service, addressed to the Company
(to the attention of the Secretary of the Company) and to Indemnitee at the
applicable address shown on the signature page hereto, or to such other address
as any party may have furnished to the other in writing and in accordance
herewith, except that notices of changes of address will be effective only upon
receipt.

         17. GOVERNING LAW. The validity, interpretation, construction and
performance of this Agreement will be governed by and construed in accordance
with the substantive laws of the State of Delaware, without giving effect to the
principles of conflict of laws of such State. The Company and Indemnitee each
hereby irrevocably consent to the jurisdiction of the Chancery Court of the
State of Delaware for all purposes in connection with any action or proceeding
which arises out of or relates to this Agreement and agree that any action
instituted under this Agreement will be brought only in the Chancery Court of
the State of Delaware.

         18. VALIDITY. If any provision of this Agreement or the application of
any provision hereof to any person or circumstance is held invalid,
unenforceable or otherwise illegal, the remainder of this Agreement and the
application of such provision to any other person or circumstance will not be
affected, and the provision so held to be invalid, unenforceable or otherwise
illegal will be reformed to the extent, and only to the extent, necessary to
make it enforceable, valid or legal. In the event that any court or other
adjudicative body declines to reform any provision of this Agreement held to be
invalid, unenforceable or otherwise illegal as contemplated by the immediately
preceding sentence, the parties thereto will take all such action as may be
necessary or appropriate to replace the provision so held to be invalid,
unenforceable or otherwise illegal with one or more alternative provisions that
effectuate the purpose and intent of the original provisions of this Agreement
as fully as possible without being invalid, unenforceable or otherwise illegal.

                                       13
<PAGE>
         19. MISCELLANEOUS. No provision of this Agreement may be waived,
modified or discharged unless such waiver, modification or discharge is agreed
to in writing signed by Indemnitee and the Company. No waiver by either party
hereto at any time of any breach by the other party hereto or compliance with
any condition or provision of this Agreement to be performed by such other party
will be deemed a waiver of similar or dissimilar provisions or conditions at the
same or at any prior or subsequent time. No agreements or representations, oral
or otherwise, expressed or implied with respect to the subject matter hereof
have been made by either party that are not set forth expressly in this
Agreement. References to Sections are to references to Sections of this
Agreement.

         20. LEGAL FEES AND EXPENSES. It is the intent of the Company that
Indemnitee not be required to incur legal fees and or other Expenses associated
with the interpretation, enforcement or defense of Indemnitee's rights under
this Agreement by litigation or otherwise because the cost and expense thereof
would substantially detract from the benefits intended to be extended to
Indemnitee hereunder. Accordingly, without limiting the generality or effect of
any other provision hereof, if it should appear to Indemnitee that the Company
has failed to comply with any of its obligations under this Agreement or in the
event that the Company or any other person takes or threatens to take any action
to declare this Agreement void or unenforceable, or institutes any litigation or
other action or proceeding designed to deny, or to recover from, Indemnitee the
benefits provided or intended to be provided to Indemnitee hereunder, the
Company irrevocably authorizes the Indemnitee from time to time to retain
counsel of Indemnitee's choice, at the expense of the Company as hereafter
provided, to advise and represent Indemnitee in connection with any such
interpretation, enforcement or defense, including the initiation or defense of
any litigation or other legal action, whether by or against the Company or any
director, officer, stockholder or other person affiliated with the Company, in
any jurisdiction. Notwithstanding any existing or prior attorney-client
relationship between the Company and such counsel, the Company irrevocably
consents to Indemnitee's entering into an attorney-client relationship with such
counsel, and in that connection the Company and Indemnitee agree that a
confidential relationship will exist between Indemnitee and such counsel.
Without respect to whether Indemnitee prevails, in whole or in part, in
connection with any of the foregoing, the Company will pay and be solely
financially responsible for any and all attorneys' and related fees and expenses
incurred by Indemnitee in connection with any of the foregoing.

         21. CERTAIN INTERPRETIVE MATTERS. Unless the context of this Agreement
otherwise requires, (a) "it" or "its" or words of any gender include each other
gender, (b) words using the singular or plural number also include the plural or
singular number, respectively, (c) the terms "hereof," "herein," "hereby" and
derivative or similar words refer to this entire Agreement, (d) the terms
"Article," "Section," "Annex" or "Exhibit" refer to the specified Article,
Section, Annex or Exhibit of or to this Agreement, (e) the terms "include,"
"includes" and "including" will be deemed to be followed by the words "without
limitation" (whether or not so expressed), and (f) the word "or" is disjunctive
but not exclusive. Whenever this Agreement refers to a number of days, such
number will refer to calendar days unless business days are specified and
whenever action must be

                                       14
<PAGE>
taken (including the giving of notice or the delivery of documents) under this
Agreement during a certain period of time or by a particular date that ends or
occurs on a non-business day, then such period or date will be extended until
the immediately following business day. As used herein, "business day" means any
day other than Saturday, Sunday or a United States federal holiday.

         22. COUNTERPARTS. This Agreement may be executed in one or more
counterparts, each of which will be deemed to be an original but all of which
together will constitute one and the same agreement.

                      [SIGNATURES APPEAR ON FOLLOWING PAGE]

                                       15
<PAGE>
         IN WITNESS WHEREOF, Indemnitee has executed and the Company has caused
its duly authorized representative to execute this Agreement as of the date
first above written.

                                                  THINKENGINE NETWORKS, INC.

                                                  100 Nickerson Road
                                                  Marlborough, MA  01752

                                                  By:
                                                     ---------------------------
                                                     Name:
                                                     Title:

                                                  INDEMNITEE:
                                                             -------------------

                                                  Address:

                                                  ------------------------------
                                                  (signature)

                                       16

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00117-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00117-of-00352.parquet"}]]