Document:

EXECUTION COPY

                                  $225,000,000

                      DEBTOR-IN-POSSESSION CREDIT AGREEMENT

                           Dated as of April 13, 2000

                                      Among

                      MICROAGE TECHNOLOGY SERVICES, L.L.C.

                                       and

                                 PINACOR, INC.,
                     each a Debtor and Debtor in Possession

                                  AS BORROWERS,

                                 MICROAGE, INC.

                              AS PARENT GUARANTOR,

                  THE INITIAL LENDERS, INITIAL ISSUING BANK AND

                          SWING LINE BANK NAMED HEREIN

          AS INITIAL LENDERS, INITIAL ISSUING BANK AND SWING LINE BANK,

                                 CITIBANK, N.A.

                              AS COLLATERAL AGENT,

                                 CITIBANK, N.A.

                            AS ADMINISTRATIVE AGENT,

<PAGE>

                         T A B L E  O F  C O N T E N T S

SECTION                                                                   PAGE

ARTICLE I     DEFINITIONS AND ACCOUNTING TERMS........................       2
   1.01.  Certain Defined Terms.......................................       2
   1.02.  Computation of Time Periods; Other Definitional Provisions..      28
   1.03.  Accounting Terms............................................      28

ARTICLE II    AMOUNTS AND TERMS OF THE ADVANCES AND THE LETTERS
              OF CREDIT...............................................      28
   2.01.  The Advances and the Letters of Credit......................      28
   2.02.  Making the Advances.........................................      30
   2.03.  Issuance of and Drawings and Reimbursement Under Letters
             of Credit................................................      32
   2.04.  Repayment of Advances.......................................      34
   2.05.  Termination or Reduction of the Commitments.................      35
   2.06.  Prepayments.................................................      36
   2.07.  Interest....................................................      37
   2.08.  Fees........................................................      38
   2.09.  Conversion of Advances......................................      38
   2.10.  Increased Costs, Etc........................................      39
   2.11.  Payments and Computations...................................      41
   2.12.  Taxes.......................................................      42
   2.13.  Sharing of Payments, Etc....................................      44
   2.14.  Use of Proceeds.............................................      44
   2.15.  Defaulting Lenders..........................................      45
   2.16.  Evidence of Debt............................................      48

ARTICLE III   CONDITIONS OF LENDING AND ISSUANCES OF LETTERS
              OF CREDIT...............................................      48
   3.01.  Conditions Precedent to Initial Extension of Credit.........      48
   3.02.  Conditions Precedent to Each Borrowing, Issuance and
             Increase of Available Amount.............................      55
   3.03.  Determinations Under Section 3.01...........................      56

ARTICLE IV    REPRESENTATIONS AND WARRANTIES..........................      56
   4.01.  Representations and Warranties of the Borrowers and the
             Parent Guarantor.........................................      56

ARTICLE V     COVENANTS OF THE BORROWERS AND THE PARENT GUARANTOR.....      63
   5.01.  Affirmative Covenants.......................................      63
   5.02.  Negative Covenants..........................................      68
   5.03.  Reporting Requirements......................................      75
   5.04.  Financial Covenants.........................................      79

ARTICLE VI    EVENTS OF DEFAULT.......................................      80
   6.01.  Events of Default...........................................      80
   6.02.  Actions in Respect of the Letters of Credit upon Default....      85

ARTICLE VII   PARENT GUARANTY.........................................      86
   7.01.  Guaranty....................................................      86
   7.02.  Guaranty Absolute...........................................      86
   7.03.  Waiver......................................................      87
   7.04.  Payments Free and Clear of Taxes, Etc.......................      88
   7.05.  Continuing Guaranty; Assignments............................      89
   7.06.  Subrogation.................................................      90

<PAGE>

ARTICLE VII   THE AGENTS..............................................      91
   8.01.  Authorization and Action....................................      91
   8.02.  Agents' Reliance, Etc.......................................      92
   8.03.  Citibank and Affiliates.....................................      92
   8.04.  Lender Party Credit Decision................................      92
   8.05.  Indemnification.............................................      93
   8.06.  Successor Agents............................................      94
   8.07.  Other Agents................................................      94

ARTICLE IX    MISCELLANEOUS...........................................      95
   9.01.  Amendments, Etc.............................................      95
   9.02.  Notices, Etc................................................      96
   9.03.  No Waiver; Remedies.........................................      96
   9.04.  Costs and Expenses..........................................      96
   9.05.  Right of Set-off............................................      98
   9.06.  Binding Effect..............................................      98
   9.07.  Assignments and Participations..............................      99
   9.08.  Execution in Counterparts...................................     101
   9.09.  No Liability of the Issuing Bank............................     102
   9.10.  Release of Collateral.......................................     102
   9.11.  Jurisdiction, Etc...........................................     102
   9.12.  Governing Law...............................................     103
   9.13.  Waiver of Jury Trial........................................     103

SCHEDULES

Schedule I              -   Commitments and Applicable Lending Offices
Schedule II             -   Borrowers' Account
Schedule 3.01(a)(vii)   -   Jurisdiction of Activity as Foreign Corporation
Schedule 3.01(a)(x)     -   Eleris Documents
Schedule 4.01(b)        -   Subsidiaries
Schedule 4.01(d)        -   Authorizations, Approvals, Actions, Notices
                               and Filings
Schedule 4.01(f)        -   Disclosed Litigation
Schedule 4.01(q)        -   Open Years
Schedule 4.01(s)        -   Existing Debt
Schedule 4.01(t)        -   Surviving Debt
Schedule 4.01(u)        -   Owned Real Property
Schedule 4.01(v)        -   Leased Real Property
Schedule 4.01(w)        -   Investments
Schedule 4.01(x)        -   Intellectual Property
Schedule 5.02(a)        -   Liens

EXHIBITS

Exhibit A     -   Form of Promissory Note
Exhibit B     -   Form of Notice of Borrowing
Exhibit C     -   Form of Assignment and Acceptance
Exhibit D     -   Form of Security Agreement
Exhibit E     -   Form of Subsidiary Guaranty
Exhibit F-1   -   Form of Interim Order

<PAGE>

Exhibit F-2   -   Form of Final Order
Exhibit G     -   Form of Opinion of Counsel to the Loan Parties
Exhibit H     -   Form of Opinion of Special Bankruptcy Counsel to the
                     Loan Parties
Exhibit I     -   Form of Borrowing Base Certificate

<PAGE>

                      DEBTOR-IN-POSSESSION CREDIT AGREEMENT

                           Dated as of April 13, 2000

                  MICROAGE TECHNOLOGY SERVICES, L.L.C., a Delaware limited
liability company ("MTS"), PINACOR, INC., a Delaware corporation ("PINACOR" and
together with MTS, the "BORROWERS"), MICROAGE, INC., a Delaware corporation (the
"PARENT GUARANTOR"), each a debtor and debtor-in-possession under Chapter 11 of
the Bankruptcy Code (11 U.S.C. ss.ss. 101 et seq.; the "BANKRUPTCY CODE"), the
banks, financial institutions and other institutional lenders listed on the
signature pages hereof as the Initial Lenders (the "INITIAL LENDERS"), the bank
listed on the signature pages hereof as the Initial Issuing Bank (the "INITIAL
ISSUING BANK") and the Swing Line Bank (as hereinafter defined), CITIBANK, N.A.
("CITIBANK"), as collateral agent (together with any successor collateral agent
appointed pursuant to Article VIII, the "COLLATERAL AGENT"), and CITIBANK, as
administrative agent (together with any successor administrative agent appointed
pursuant to Article VIII, the "ADMINISTRATIVE AGENT" and, together with the
Collateral Agent, (the "AGENTS") for the Lender Parties (as hereinafter
defined).

                             PRELIMINARY STATEMENTS

                  (1) On April 13, 2000 (the "FILING DATE"), the Borrowers, the
Parent Guarantor and each of their respective Subsidiaries (as hereinafter
defined) (other than the Non-Filing Subsidiaries (as hereinafter defined)) filed
petitions under Chapter 11 of the Bankruptcy Code in the United States
Bankruptcy Court for the District of Arizona (the "BANKRUPTCY COURT").

                  (2) The Borrowers, the Parent Guarantor and Subsidiaries
(other than the Non-Filing Subsidiaries (as hereinafter defined) have continued
to operate their respective businesses pursuant to Sections 1107 and 1108 of the
Bankruptcy Code.

                  (3) The Pre-Petition Agent (as hereinafter defined) and the
Pre-Petition Lenders (as hereinafter defined) entered into a Credit Agreement
dated as of October 28, 1999, as amended, with the Borrowers secured by the
Pre-Petition Collateral (as hereinafter defined).

                  (4) The Borrowers and Subsidiaries (other than the Non-Filing
Subsidiaries (as hereinafter defined)) have an immediate need for funds to
continue to operate their businesses.

                  (5) The Borrowers have requested that the Initial Lenders lend
to the Borrowers up to $225,000,000 pursuant to Sections 105(a), 362, 364(c)(1),
(2), (3) and 364(d) of the Bankruptcy Code in order to refinance the
Pre-Petition Obligations (as hereinafter defined), provide working capital for
the Borrowers and their respective Subsidiaries (other than the Non-

<PAGE>

Filing Subsidiaries except as expressly permitted by Section 5.02(y) hereof),
and for other general corporate purposes.

                  (6) The Parent Guarantor and the Subsidiary Guarantors (as
hereinafter defined) have agreed to guarantee the due and punctual payment and
performance by the Borrowers of the Obligations (as hereinafter defined) to the
Administrative Agent, the Collateral Agent and the Lenders pursuant to the
Subsidiary Guaranty (as hereinafter defined).

                  (7) The Parent Guarantor, the Borrowers and the Subsidiary
Guarantors have agreed to secure the Obligations with, INTER ALIA, first
priority liens on and security interests in (subject to Permitted Liens (as
hereinafter defined) all property and interests, real and personal, tangible and
intangible, of the Parent Guarantor, the Borrowers and the Subsidiary
Guarantors, whether now owned or hereinafter acquired, all on the terms and
conditions set forth in the Loan Documents (as hereinafter defined), in
accordance with Sections 105(a), 362, 364(c)(1), (2), (3) and 364(d) of the
Bankruptcy Code.

                  (8) The Lenders have indicated their willingness to lend such
amounts pursuant to Sections 105(a), 362, 364(c)(1), (2), (3) and 364(d) of the
Bankruptcy Code on the terms and conditions of this Agreement.

                  NOW, THEREFORE, in consideration of the premises and of the
mutual covenants and agreements contained herein, the parties hereto hereby
agree as follows:

                                    ARTICLE I

                        DEFINITIONS AND ACCOUNTING TERMS

                  SECTION 1.01. CERTAIN DEFINED TERMS. As used in this
Agreement, the following terms shall have the following meanings (such meanings
to be equally applicable to both the singular and plural forms of the terms
defined):

                  "ADMINISTRATIVE AGENT" has the meaning specified in the
         recital of parties to this Agreement.

                  "ADMINISTRATIVE AGENT'S ACCOUNT" means the account of the
         Administrative Agent maintained by the Administrative Agent with
         Citicorp Industrial Credit at its office at 399 Park Avenue, New York,
         New York 10043, Account No. 38858061, ABA 021000089, Attention: Shawn
         Hendrickson, or such other account as the Administrative Agent shall
         specify in writing to the Lender Parties.

                  "ADVANCE" means a Working Capital Advance, a Swing Line
         Advance or a Letter of Credit Advance.

                  "AFFILIATE" means, as to any Person, any other Person that,
         directly or indirectly, controls, is controlled by or is under common
         control with such Person or is a director or officer of such Person.
         For purposes of this definition, the term "control" (including the
         terms "controlling", "controlled by" and "under common control with")
         of a Person means the possession, direct or indirect, of the power to
         vote 5% or more of the Voting Stock of such Person or to direct or
         cause the direction of the management and policies of such Person,
         whether through the ownership of Voting Stock, by contract or
         otherwise.

                                       2
<PAGE>

                  "AGENTS" has the meaning specified in the recital of parties
         to this Agreement.

                  "APPLICABLE LENDING OFFICE" means, with respect to each Lender
         Party, such Lender Party's Domestic Lending Office in the case of a
         Base Rate Advance and such Lender Party's Eurodollar Lending Office in
         the case of a Eurodollar Rate Advance.

                  "APPLICABLE LETTER OF CREDIT FEE" means 2.75% per annum.

                  "APPLICABLE MARGIN" means 2.00% per annum for Base Rate
         Advances and 3.00% per annum for Eurodollar Rate Advances.

                  "APPLICABLE PERCENTAGE" means .500% per annum.

                  "ARRANGER" means Salomon Smith Barney Inc.

                  "ASSIGNMENT AND ACCEPTANCE" means an assignment and acceptance
         entered into by a Lender Party and an Eligible Assignee, and accepted
         by the Administrative Agent, in accordance with Section 9.07 and in
         substantially the form of Exhibit C hereto.

                  "AVAILABLE AMOUNT" of any Letter of Credit means, at any time,
         the maximum amount available to be drawn under such Letter of Credit at
         such time (assuming compliance at such time with all conditions to
         drawing).

                  "BANKRUPTCY CODE" has the meaning specified in the Preliminary
         Statements.

                  "BANKRUPTCY COURT" has the meaning specified in the
         Preliminary Statements.

                  "BASE RATE" means a fluctuating interest rate per annum in
         effect from time to time, which rate per annum shall at all times be
         equal to the higher of:

                                    (a)     the rate of interest announced
         publicly by Citibank in New York, New York, from time to time, as
         Citibank's base rate; and

                                    (b)  1/2 of 1% per annum above the Federal
         Funds Rate.

                  "BASE RATE ADVANCE" means an Advance that bears interest as
         provided in Section 2.07(a)(i).

                  "BLOCKED ACCOUNT" has the meaning specified in the Security
         Agreement.

                                       3
<PAGE>

                  "BORROWERS" has the meaning specified in the recital of
         parties to this Agreement.

                  "BORROWERS' ACCOUNT" means the account of the Borrowers
         maintained by the Borrowers with Citibank at its office at 399 Park
         Avenue, New York, New York 10043, with the account number so designated
         on Schedule II, or such other account as the Borrowers shall specify in
         writing to the Administrative Agent.

                  "BORROWERS' PROFESSIONALS" means all Persons retained or
         engaged by any Loan Party as professional persons within the meaning of
         Section 327 of the Bankruptcy Code.

                  "BORROWING" means a Working Capital Borrowing or a Swing Line
         Borrowing.

                  "BORROWING BASE CERTIFICATE" means a certificate in
         substantially the form of Exhibit I hereto, duly certified by the chief
         financial officer of the Parent Guarantor.

                  "BUSINESS DAY" means a day of the year on which banks are not
         required or authorized by law to close in New York City and, if the
         applicable Business Day relates to any Eurodollar Rate Advances, on
         which dealings are carried on in the London interbank market.

                  "CAPITAL EXPENDITURES" means, for any Person for any period,
         the sum of, without duplication, (a) all expenditures made, directly or
         indirectly, by such Person or any of its Subsidiaries during such
         period for equipment, fixed assets, real property or improvements, or
         for replacements or substitutions therefor or additions thereto, that
         have been or should be, in accordance with GAAP, reflected as additions
         to property, plant or equipment on a Consolidated balance sheet of such
         Person or have a useful life of more than one year plus (b) the
         aggregate principal amount of all Debt (including Obligations under
         Capitalized Leases) assumed or incurred in connection with any such
         expenditures. For purposes of this definition, the purchase price of
         equipment that is purchased simultaneously with the trade-in of
         existing equipment or with insurance proceeds shall be included in
         Capital Expenditures only to the extent of the gross amount of such
         purchase price less the credit granted by the seller of such equipment
         for the equipment being traded in at such time or the amount of such
         proceeds, as the case may be.

                  "CAPITALIZED LEASES" means all leases that have been or should
         be, in accordance with GAAP, recorded as capitalized leases.

                  "CARVE-OUT" means an amount not exceeding in the aggregate
         $1,000,000 which amount may be used by the Borrowers after the
         occurrence and during the continuance of a Default or an Event of
         Default, notwithstanding the Administrative Agent's security interests
         for the benefit of the Secured Parties in the Collateral and the
         Administrative Agent's rights hereunder, to pay fees or expenses
         incurred by the Borrowers constituting (i) allowances of compensation
         for services rendered or reimbursement or expenses awarded by the
         Bankruptcy Court under Sections 330 and 331 of the Bankruptcy Code or
         otherwise, to Borrowers' Professionals, (ii) allowances of compensation
         for services rendered or reimbursement of expenses awarded by the
         Bankruptcy Court under Section 105(a), 330 or 331 of the Bankruptcy
         Code, to accountants, attorneys and other professionals retained in the
         Cases by any unsecured creditors' committee appointed in accordance
         with Section 1102 of the Bankruptcy Code or any examiner appointed in
         accordance with Section 1104 of the Bankruptcy Code other than an
         examiner of the type referred to in Section 6.01(t) hereof, (iii) fees
         required to be paid to the Office of the United States Trustee under
         Section 1930(a), Title 28, United States Code, and (iv) the actual,
         necessary expenses, other than compensation, and reimbursement pursuant
         to Section 503(b)(4) of the Bankruptcy Code, incurred by a member of a
         committee appointed under Section 1102 of the Bankruptcy Code, if such
         expenses are incurred in the performance of the duties of such
         committee and are allowed by the Bankruptcy Court; provided, however,
         that (a) the amount of such fees and expenses shall not exceed
         $1,000,000 (in addition to compensation awarded prior to the occurrence
         of a Default or Event of Default (whether or not paid)) and (b) such
         dollar limitation on fees and disbursements shall not include any
         retainer fees paid to the Borrowers' Professionals prior to the Filing
         Date (the "RETAINERS") and shall not be reduced by the amount of any
         compensation and reimbursement of expenses paid prior to the occurrence
         of the Default or Event of Default in respect of which the Carve-Out is
         invoked or any fees, expenses, indemnities or other amounts paid to the
         Administrative Agent, the Lenders and their attorneys and agents under
         this Agreement or otherwise.

                                       4
<PAGE>

                  "CASES" means the cases of the Borrowers and the Subsidiary
         Guarantors (other than the Non-Filing Subsidiaries) pursuant to Chapter
         11 of the Bankruptcy Code pending in the Bankruptcy Court.

                  "CASH CONCENTRATION ACCOUNT" has the meaning specified in the
         Security Agreement.

                  "CASH EQUIVALENTS" means any of the following, to the extent
         owned by the Parent Guarantor or any of its Subsidiaries free and clear
         of all Liens other than Liens created under the Collateral Documents
         and having a maturity of not greater than 180 days from the date of
         acquisition thereof: (a) readily marketable direct obligations of the
         Government of the United States or any agency or instrumentality
         thereof or obligations unconditionally guaranteed by the full faith and
         credit of the Government of the United States, (b) insured certificates
         of deposit of or time deposits with any commercial bank that is a
         Lender Party or a member of the Federal Reserve System, issues (or the
         parent of which issues) commercial paper rated as described in clause
         (c) below, is organized under the laws of the United States or any
         State thereof and has combined capital and surplus of at least $1
         billion or (c) commercial paper in an aggregate amount of no more than
         $1,000,000 per issuer outstanding at any time, issued by any
         corporation organized under the laws of any State of the United States
         and rated at least "Prime-1" (or the then equivalent grade) by Moody's
         Investors Service, Inc. or "A-1" (or the then equivalent grade) by
         Standard & Poor's, a division of The McGraw-Hill Companies, Inc.

                                       5
<PAGE>

                  "CERCLA" means the Comprehensive Environmental Response,
         Compensation and Liability Act of 1980, as amended from time to time.

                  "CERCLIS" means the Comprehensive Environmental Response,
         Compensation and Liability Information System maintained by the U.S.
         Environmental Protection Agency.

                  "CHANGE OF CONTROL" means the occurrence of any of the
         following: (a) any Person (other than Jeffrey McKeever) or two or more
         Persons acting in concert shall have acquired beneficial ownership
         (within the meaning of Rule 13d-3 of the Securities and Exchange
         Commission under the Securities Exchange Act of 1934), directly or
         indirectly, of Voting Stock of the Parent Guarantor (or other
         securities convertible into such Voting Stock) representing 20% or more
         of the combined voting power of all Voting Stock of the Parent
         Guarantor; or (b) during any period of up to 24 consecutive months,
         commencing before or after the date of this Agreement, individuals who
         at the beginning of such 24-month period were directors of the Parent
         Guarantor shall cease for any reason to constitute a majority of the
         board of directors of the Parent Guarantor; or (c) any Person or two or
         more Persons acting in concert shall have acquired by contract or
         otherwise, or shall have entered into a contract or arrangement that,
         upon consummation, will result in its or their acquisition of the power
         to exercise, directly or indirectly, a controlling influence over the
         management or policies of the Parent Guarantor or (d) Jeffrey McKeever
         shall sell more than 50% of his ownership of the combined voting power
         of the Voting Stock of the Parent Guarantor.

                  "COLLATERAL" means all "Collateral" referred to in the
         Collateral Documents and all other property that is or is intended to
         be subject to any Lien in favor of the Collateral Agent for the benefit
         of the Secured Parties.

                  "COLLATERAL AGENT" has the meaning specified in the recital of
         parties to this Agreement.

                  "COLLATERAL DOCUMENTS" means the Security Agreement and any
         other agreement that creates or purports to create a Lien in favor of
         the Collateral Agent for the benefit of the Secured Parties.

                  "COMMITMENT" means a Working Capital Commitment or a Letter of
         Credit Commitment.

                  "CONFIDENTIAL INFORMATION" means information that any Loan
         Party furnishes to any Agent or any Lender Party in a writing
         designated as confidential, but does not include any such information
         that is or becomes generally available to the public or that is or
         becomes available to such Agent or such Lender Party from a source
         other than the Loan Parties.

                                       6
<PAGE>

                  "CONSOLIDATED" refers to the consolidation of accounts in
         accordance with GAAP.

                  "CONSOLIDATING" refers to the presentation of the Consolidated
         financial statements of the Parent Guarantor and the Consolidated
         financial statements of each Borrower.

                  "CONTINGENT OBLIGATION" means, with respect to any Person, any
         Obligation or arrangement of such Person to guarantee or intended to
         guarantee any Debt, leases, dividends or other payment Obligations
         ("PRIMARY OBLIGATIONS") of any other Person (the "PRIMARY OBLIGOR") in
         any manner, whether directly or indirectly, including, without
         limitation, (a) the direct or indirect guarantee, endorsement (other
         than for collection or deposit in the ordinary course of business),
         co-making, discounting with recourse or sale with recourse by such
         Person of the Obligation of a primary obligor, (b) the Obligation to
         make take-or-pay or similar payments, if required, regardless of
         nonperformance by any other party or parties to an agreement or (c) any
         Obligation of such Person, whether or not contingent, (i) to purchase
         any such primary obligation or any property constituting direct or
         indirect security therefor, (ii) to advance or supply funds (A) for the
         purchase or payment of any such primary obligation or (B) to maintain
         working capital or equity capital of the primary obligor or otherwise
         to maintain the net worth or solvency of the primary obligor, (iii) to
         purchase property, assets, securities or services primarily for the
         purpose of assuring the owner of any such primary obligation of the
         ability of the primary obligor to make payment of such primary
         obligation or (iv) otherwise to assure or hold harmless the holder of
         such primary obligation against loss in respect thereof. The amount of
         any Contingent Obligation shall be deemed to be an amount equal to the
         stated or determinable amount of the primary obligation in respect of
         which such Contingent Obligation is made (or, if less, the maximum
         amount of such primary obligation for which such Person may be liable
         pursuant to the terms of the instrument evidencing such Contingent
         Obligation) or, if not stated or determinable, the maximum reasonably
         anticipated liability in respect thereof (assuming such Person is
         required to perform thereunder), as determined by such Person in good
         faith.

                  "CONVERSION", "CONVERT" and "CONVERTED" each refer to a
         conversion of Advances of one Type into Advances of the other Type
         pursuant to Section 2.09 or 2.10.

                  "DEBT" of any Person means, without duplication for purposes
         of calculating financial ratios, (a) all indebtedness of such Person
         for borrowed money, (b) all Obligations of such Person for the deferred
         purchase price of property or services (other than trade payables not
         overdue by more than 60 days incurred in the ordinary course of such
         Person's business), (c) all Obligations of such Person evidenced by
         notes, bonds, debentures or other similar instruments, (d) all
         Obligations of such Person created or arising under any conditional
         sale or other title retention agreement with respect to property
         acquired by such Person (even though the rights and remedies of the
         seller or lender under such agreement in the event of default are
         limited to repossession or sale of such property), (e) all Obligations
         of such Person as lessee under Capitalized Leases, (f) all Obligations
         of such Person under acceptance, letter of credit or similar
         facilities, (g) all Obligations of such Person to purchase, redeem,
         retire, defease or otherwise make any payment in respect of any capital
         stock of or other ownership or profit interest in such Person or any
         other Person or any warrants, rights or options to acquire such capital
         stock, valued, in the case of Redeemable Preferred Stock, at the
         greater of its voluntary or involuntary liquidation preference plus
         accrued and unpaid dividends, (h) [intentionally omitted], (i) all
         Contingent Obligations of such Person and (j) all indebtedness and
         other payment Obligations referred to in clauses (a) through (i) above
         of another Person secured by (or for which the holder of such Debt has
         an existing right, contingent or otherwise, to be secured by) any Lien
         on property (including, without limitation, accounts and contract
         rights) owned by such Person, even though such Person has not assumed
         or become liable for the payment of such indebtedness or other payment
         Obligations.

                  "DEBT FOR BORROWED MONEY" of any Person means all Debt of the
         types described in clauses (a) through (e) of the definition of "Debt"
         less amounts on deposit in the Cash Concentration Account.

                  "DEFAULT" means any Event of Default or any event that would
         constitute an Event of Default but for the requirement that notice be
         given or time elapse or both.

                  "DEFAULT TERMINATION NOTICE" has the meaning specified in
         Section 2.01(c).

                                       7
<PAGE>

                  "DEFAULTED ADVANCE" means, with respect to any Lender Party at
         any time, the portion of any Advance required to be made by such Lender
         Party to the Borrowers pursuant to Section 2.01 or 2.02 at or prior to
         such time which has not been made by such Lender Party or by the
         Administrative Agent for the account of such Lender Party pursuant to
         Section 2.02(e) as of such time. In the event that a portion of a
         Defaulted Advance shall be deemed made pursuant to Section 2.15(a), the
         remaining portion of such Defaulted Advance shall be considered a
         Defaulted Advance originally required to be made pursuant to Section
         2.01 on the same date as the Defaulted Advance so deemed made in part.

                  "DEFAULTED AMOUNT" means, with respect to any Lender Party at
         any time, any amount required to be paid by such Lender Party to any
         Agent or any other Lender Party hereunder or under any other Loan
         Document at or prior to such time which has not been so paid as of such
         time, including, without limitation, any amount required to be paid by
         such Lender Party to (a) the Swing Line Bank pursuant to Section
         2.02(b) to purchase a portion of a Swing Line Advance made by the Swing
         Line Bank, (b) the Issuing Bank pursuant to Section 2.03(c) to purchase
         a portion of a Letter of Credit Advance made by the Issuing Bank, (c)
         the Administrative Agent pursuant to Section 2.02(e) to reimburse the
         Administrative Agent for the amount of any Advance made by the
         Administrative Agent for the account of such Lender Party, (d) any
         other Lender Party pursuant to Section 2.13 to purchase any
         participation in Advances owing to such other Lender Party and (e) any
         Agent or the Issuing Bank pursuant to Section 8.05 to reimburse such
         Agent or the Issuing Bank for such Lender Party's ratable share of any
         amount required to be paid by the Lender Parties to such Agent or the
         Issuing Bank as provided therein. In the event that a portion of a
         Defaulted Amount shall be deemed paid pursuant to Section 2.15(b), the
         remaining portion of such Defaulted Amount shall be considered a
         Defaulted Amount originally required to be paid hereunder or under any
         other Loan Document on the same date as the Defaulted Amount so deemed
         paid in part.

                                       8
<PAGE>

                  "DEFAULTING LENDER" means, at any time, any Lender Party that,
         at such time, owes a Defaulted Advance or a Defaulted Amount.

                  "DISCLOSED LITIGATION" has the meaning specified in Section
         3.01(g).

                  "DOMESTIC LENDING OFFICE" means, with respect to any Lender
         Party, the office of such Lender Party specified as its "Domestic
         Lending Office" opposite its name on Schedule I hereto or the in the
         Assignment and Acceptance pursuant to which it became a Lender Party,
         as the case may be, or such other office of such Lender Party as such
         Lender Party may from time to time specify to the Borrowers and the
         Administrative Agent.

                  "DOMESTIC SUBSIDIARY" means any Subsidiary other than a
         Foreign Subsidiary.

                  "EBITDA" means, for any period, the sum, determined on a
         Consolidated basis, of (a) net income (or net loss), (b) interest
         expense (including implied interest expenses flooring subsidies, in
         each case determined on a basis consistent with past practice), (c)
         income tax expense, (d) depreciation expense, (e) amortization expense,
         (f) extraordinary, non-recurring, transactional or unusual losses
         deducted in calculating net income less extraordinary, non-recurring,
         transactional or unusual gains added in calculating net income and (g)
         any non-cash expenses, non-cash losses or other non-cash charges
         resulting from the writedown in the valuation of any assets in each
         case of the Parent Guarantor and its Subsidiaries, determined in
         accordance with GAAP for such period.

                  "ELERIS DOCUMENTS" has the meaning specified in Section
         3.01(a)(x).

                  "ELIGIBLE ASSIGNEE" means (a) with respect to any Facility
         (other than the Letter of Credit Facility), (i) a Lender; (ii) an
         Affiliate of a Lender; (iii) a commercial bank organized under the laws
         of the United States, or any State thereof, and having total assets in
         excess of $2,000,000,000; (iv) a savings and loan association or
         savings bank organized under the laws of the United States, or any
         State thereof, and having total assets in excess of $2,000,000,000; (v)
         a commercial bank organized under the laws of any other country that is
         a member of the OECD or has concluded special lending arrangements with
         the International Monetary Fund associated with its General
         Arrangements to Borrow or of the Cayman Islands, or a political
         subdivision of any such country, and having total assets in excess of
         $2,000,000,000, so long as such bank is acting through a branch or
         agency located in the country in which it is organized or another
         country that is described in this clause (v); (vi) the central bank of
         any country that is a member of the OECD; (vii) a finance company or
         other financial institution or fund (whether a corporation,
         partnership, trust or other entity) that is engaged in making,
         purchasing or otherwise investing in commercial loans in the ordinary
         course of business and having a combined capital and surplus of at
         least $250,000,000 and (viii) any other Person approved by the
         Administrative Agent and, unless a Default has occurred and is
         continuing at the time any assignment is effected pursuant to Section
         9.07, the Parent Guarantor, such approval not to be unreasonably
         withheld or delayed, and (b) with respect to the Letter of Credit
         Facility, a Person that is an Eligible Assignee under subclause (iii)
         or (v) of clause (a) of this definition and is approved by the
         Administrative Agent and, unless a Default has occurred and is
         continuing at the time any assignment is effected pursuant to Section
         9.07, the Parent Guarantor, such approval not to be unreasonably
         withheld or delayed; PROVIDED, HOWEVER, that neither any Loan Party nor
         any Affiliate of a Loan Party shall qualify as an Eligible Assignee
         under this definition.

                                       9
<PAGE>

                  "ELIGIBLE CASH" means only such cash or Cash Equivalents of
         the Borrowers as is on deposit in the Cash Concentration Account

                  "ELIGIBLE COLLATERAL" means, collectively, Eligible Inventory,
         Eligible Receivables and Eligible Cash.

                  "ELIGIBLE INVENTORY" means only such Inventory of the Loan
         Parties as the Administrative Agent, in its sole discretion, shall from
         time to time elect to consider Eligible Inventory for purposes of this
         Agreement. The value of such Inventory shall be determined by the
         Administrative Agent in its sole discretion exercised commercially
         reasonably in accordance with customary business practices and taking
         into consideration, among other factors, the lowest of its cost, its
         book value determined in accordance with GAAP and its liquidation
         value. The following classes of Inventory shall not be Eligible
         Inventory:

                           (a) Inventory that is obsolete, unusable or otherwise
                  unavailable for sale;

                           (b) Inventory with respect to which the
                  representations and warranties set forth in the Collateral
                  Documents applicable to Inventory are not true and correct;

                           (c) Inventory consisting of promotional, marketing,
                  packaging or shipping materials and supplies;

                           (d) Inventory that fails to meet all standards
                  imposed by any governmental agency, or department or division
                  thereof, having regulatory authority over such Inventory or
                  its use or sale;

                                       10
<PAGE>

                           (e) Inventory that is subject to any licensing,
                  patent, royalty, trademark, trade name or copyright agreement
                  with any third party from whom any Loan Party has received
                  notice of a dispute in respect of any such agreement;

                           (f) Inventory located outside the United States;

                           (g) Inventory that is not in the possession of or
                  under the sole control of the Loan Parties; and

                                    (h) Inventory in respect of which the
                  Security Agreement, after giving effect to the related filings
                  of financing statements that have then been made, if any, does
                  not or has ceased to create a valid and perfected first
                  priority lien or security interest in favor of the Collateral
                  Agent for the benefit of the Secured Parties securing the
                  Secured Obligations.

                  "ELIGIBLE RECEIVABLES" means only such Receivables of the Loan
         Parties (other than the Non-Filing Subsidiaries) as the Administrative
         Agent, in its sole discretion, shall from time to time elect to
         consider Eligible Receivables for purposes of this Agreement. The value
         of such Receivables shall be determined by the Administrative Agent in
         its sole discretion exercised commercially reasonably in accordance
         with customary business practices and taking into consideration, among
         other factors, their book value determined in accordance with GAAP. Not
         withstanding the foregoing, none of the following classes of
         Receivables shall be Eligible Receivables:

                           (a) Receivables that do not arise out of sales of
                  goods or rendering of services in the ordinary course of the
                  business of the Loan Parties;

                           (b) Receivables on terms other than those normal or
                  customary in the business of the Loan Parties;

                           (c) Receivables owing from any Person that is an
                  Affiliate of any Loan Party or any of its Subsidiaries;

                           (d) Receivables more than 90 days past the original
                  invoice date or more than 60 days past the date due;

                           (e) Receivables owing from any Person from which an
                  aggregate amount of more than 50% of the Receivables owing is
                  more than 60 days past due;

                           (f) Receivables owing from any Person that (i) has
                  disputed liability for any Receivable owing from such Person
                  or (ii) has otherwise asserted any claim, demand or liability
                  against any Loan Party or any of its Subsidiaries, whether by
                  action, suit, counterclaim or otherwise;

                                       11
<PAGE>

                           (g) Receivables owing from any Person that shall take
                  or be the subject of any action or proceeding of a type
                  described in Section 6.01(i);

                           (h) Receivables (i) owing from any Person that is
                  also a supplier to or creditor of any Loan Party or (ii)
                  representing any manufacturer's or supplier's credits,
                  discounts, incentive plans or similar arrangements entitling
                  any Loan Party to discounts on future purchase therefrom;

                           (i) Receivables arising out of sales to account
                  debtors outside the United States unless such Receivables are
                  fully backed by an irrevocable letter of credit on terms, and
                  issued by a financial institution, acceptable to the
                  Administrative Agent and such irrevocable letter of credit is
                  in the possession of the Collateral Agent or the
                  Administrative Agent;

                           (j) Receivables arising out of sales on a
                  bill-and-hold, guaranteed sale, sale-or-return, sale on
                  approval or consignment basis or subject to any right of
                  return, set-off or charge-back;

                           (k) Receivables owing from an account debtor that is
                  an agency, department or instrumentality of the United States
                  or any State thereof unless the applicable Loan Party shall
                  have satisfied the requirements of the Assignment of Claims
                  Act of 1940, as amended, and any similar State legislation and
                  the Administrative Agent is satisfied as to the absence of
                  set-offs, counterclaims and other defenses on the part of such
                  account debtor;

                           (l) Receivables the full and timely payment of which
                  the Administrative Agent in its sole discretion believes to be
                  doubtful; and

                           (m) Receivables in respect of which the Security
                  Agreement, after giving effect to the related filings of
                  financing statements that have then been made, if any, does
                  not or has ceased to create a valid and perfected first
                  priority lien or security interest in favor of the Collateral
                  Agent for the benefit of the Secured Parties securing the
                  Secured Obligations.

                  "EMPLOYMENT AGREEMENTS" has the meaning specified in Section
         3.01(a)(xiv).

                  "ENVIRONMENTAL ACTION" means any action, suit, demand, demand
         letter, claim, notice of non-compliance or violation, notice of
         liability or potential liability, investigation, proceeding, consent
         order or consent agreement relating in any way to any Environmental
         Law, any Environmental Permit or Hazardous Material or arising from
         alleged injury or threat to health, safety or the environment,
         including, without limitation, (a) by any governmental or regulatory
         authority for enforcement, cleanup, removal, response, remedial or
         other actions or damages and (b) by any governmental or regulatory
         authority or third party for damages, contribution, indemnification,
         cost recovery, compensation or injunctive relief.

                                       12
<PAGE>

                  "ENVIRONMENTAL LAW" means any federal, state, local or foreign
         statute, law, ordinance, rule, regulation, code, order, writ, judgment,
         injunction, decree or judicial or agency interpretation, policy or
         guidance relating to pollution or protection of the environment,
         health, safety or natural resources, including, without limitation,
         those relating to the use, handling, transportation, treatment,
         storage, disposal, release or discharge of Hazardous Materials.

                  "ENVIRONMENTAL PERMIT" means any permit, approval,
         identification number, license or other authorization required under
         any Environmental Law.

                  "EQUIPMENT" means all Equipment referred to in Section 1(a) of
         the Security Agreement.

                  "ERISA" means the Employee Retirement Income Security Act of
         1974, as amended from time to time, and the regulations promulgated and
         rulings issued thereunder.

                  "ERISA AFFILIATE" means any Person that for purposes of Title
         IV of ERISA is a member of the controlled group of any Loan Party, or
         under common control with any Loan Party, within the meaning of Section
         414 of the Internal Revenue Code.

                  "ERISA EVENT" means (a)(i) the occurrence of a reportable
         event, within the meaning of Section 4043 of ERISA, with respect to any
         Plan unless the 30-day notice requirement with respect to such event
         has been waived by the PBGC or (ii) the requirements of Section 4043(b)
         of ERISA apply with respect to a contributing sponsor, as defined in
         Section 4001(a)(13) of ERISA, of a Plan, and an event described in
         paragraph (9), (10), (11), (12) or (13) of Section 4043(c) of ERISA is
         reasonably expected to occur with respect to such Plan within the
         following 30 days; (b) the application for a minimum funding waiver
         with respect to a Plan; (c) the provision by the administrator of any
         Plan of a notice of intent to terminate such Plan, pursuant to Section
         4041(a)(2) of ERISA (including any such notice with respect to a plan
         amendment referred to in Section 4041(e) of ERISA); (d) the cessation
         of operations at a facility of any Loan Party or any ERISA Affiliate in
         the circumstances described in Section 4062(e) of ERISA; (e) the
         withdrawal by any Loan Party or any ERISA Affiliate from a Multiple
         Employer Plan during a plan year for which it was a substantial
         employer, as defined in Section 4001(a)(2) of ERISA; (f) the conditions
         for imposition of a lien under Section 302(f) of ERISA shall have been
         met with respect to any Plan; (g) the adoption of an amendment to a
         Plan requiring the provision of security to such Plan pursuant to
         Section 307 of ERISA; or (h) the institution by the PBGC of proceedings
         to terminate a Plan pursuant to Section 4042 of ERISA, or the
         occurrence of any event or condition described in Section 4042 of ERISA
         that constitutes grounds for the termination of, or the appointment of
         a trustee to administer, such Plan.

                                       13
<PAGE>

                  "EUROCURRENCY LIABILITIES" has the meaning specified in
         Regulation D of the Board of Governors of the Federal Reserve System,
         as in effect from time to time.

                  "EURODOLLAR LENDING OFFICE" means, with respect to any Lender
         Party, the office of such Lender Party specified as its "Eurodollar
         Lending Office" opposite its name on Schedule I hereto or the in the
         Assignment and Acceptance pursuant to which it became a Lender Party
         (or, if no such office is specified, its Domestic Lending Office), or
         such other office of such Lender Party as such Lender Party may from
         time to time specify to the Borrowers and the Administrative Agent.

                  "EURODOLLAR RATE" means, for any Interest Period for all
         Eurodollar Rate Advances comprising part of the same Borrowing, an
         interest rate per annum equal to the rate per annum obtained by
         dividing (a) the rate per annum at which deposits in U.S. dollars are
         offered by the principal office of Citibank in London, England to prime
         banks in the London interbank market at 11:00 A.M. (London time) two
         Business Days before the first day of such Interest Period in an amount
         substantially equal to Citibank's Eurodollar Rate Advance comprising
         part of such Borrowing to be outstanding during such Interest Period
         and for a period equal to such Interest Period by (b) a percentage
         equal to 100% minus the Eurodollar Rate Reserve Percentage for such
         Interest Period.

                  "EURODOLLAR RATE ADVANCE" means an Advance that bears interest
         as provided in Section 2.07(a)(ii).

                  "EURODOLLAR RATE RESERVE PERCENTAGE" for any Interest Period
         for all Eurodollar Rate Advances comprising part of the same Borrowing
         means the reserve percentage applicable two Business Days before the
         first day of such Interest Period under regulations issued from time to
         time by the Board of Governors of the Federal Reserve System (or any
         successor) for determining the maximum reserve requirement (including,
         without limitation, any emergency, supplemental or other marginal
         reserve requirement) for a member bank of the Federal Reserve System in
         New York City with respect to liabilities or assets consisting of or
         including Eurocurrency Liabilities (or with respect to any other
         category of liabilities that includes deposits by reference to which
         the interest rate on Eurodollar Rate Advances is determined) having a
         term equal to such Interest Period.

                  "EVENTS OF DEFAULT" has the meaning specified in Section 6.01.

                  "EXCESS AVAILABILITY" means the difference between (A) the sum
         of the Loan Values of the Eligible Collateral MINUS $16,000,000 and (B)
         the aggregate principal amount of the Working Capital Advances PLUS
         Swing Line Advances PLUS Letter of Credit Advances to be outstanding
         PLUS the aggregate Available Amount of all Letters of Credit to be
         outstanding after giving effect to such Advance, issuance, renewal or
         increase, respectively.

                  "EXISTING DEBT" has the meaning specified in Section 4.01(s)
         hereof.

                                       14
<PAGE>

                  "FACILITY" means the Working Capital Facility, the Swing Line
         Facility or the Letter of Credit Facility.

                  "FEDERAL FUNDS RATE" means, for any period, a fluctuating
         interest rate per annum equal for each day during such period to the
         weighted average of the rates on overnight Federal funds transactions
         with members of the Federal Reserve System arranged by Federal funds
         brokers, as published for such day (or, if such day is not a Business
         Day, for the next preceding Business Day) by the Federal Reserve Bank
         of New York, or, if such rate is not so published for any day that is a
         Business Day, the average of the quotations for such day for such
         transactions received by the Administrative Agent from three Federal
         funds brokers of recognized standing selected by it.

                  "FEE LETTER" means the fee letter dated April 12, 2000 between
         the Parent Guarantor and the Administrative Agent, as amended.

                  "FILING DATE" has the meaning specified in the Preliminary
         Statements.

                  "FINAL ORDER" has the meaning specified in Section 3.02(b).

                  "FIRST DAY ORDERS" means those orders presented to the
         Bankruptcy Court in the Cases for consideration on the first day of the
         Cases, regardless of whether such orders are entered on the first day
         of the Cases or shortly thereafter.

                  "FISCAL YEAR" means a fiscal year of the Parent Guarantor and
         its Consolidated Subsidiaries ending on the Sunday nearest to October
         31 in any calendar year.

                  "FLOOR PLANNING ARRANGEMENTS" means the (i) Agreement for
         Inventory Financing dated as of April 13, 2000 by and between IBM
         Credit Corporation, MicroAge Computer Centers, Inc., MTS Holding
         Company, MicroAge Technology Services, L.L.C., Pinacor and MicroAge,
         Inc., and (ii) inventory financing arrangements between Finova Capital
         Corporation and Pinacor, MicroAge Computer Center, Inc., and MicroAge,
         Inc. of inventory and equipment of authorized suppliers as specified in
         the terms of such arrangements; as each of the foregoing agreements may
         from time to time be amended, supplemented or otherwise modified as
         permitted in, and in accordance with, the terms of this Agreement.

                  "FOREIGN SUBSIDIARY" means a Subsidiary organized under the
         laws of a jurisdiction other than the United States or any State
         thereof or the District of Columbia.

                  "GAAP" has the meaning specified in Section 1.03.

                  "GUARANTIES" means the Parent Guaranty and the Subsidiary
         Guaranty.

                                       15
<PAGE>

                  "GUARANTORS" means the Parent Guarantor and the Subsidiary
         Guarantors.

                  "HAZARDOUS MATERIALS" means (a) petroleum or petroleum
         products, by-products or breakdown products, radioactive materials,
         asbestos-containing materials, polychlorinated biphenyls and radon gas
         and (b) any other chemicals, materials or substances designated,
         classified or regulated as hazardous or toxic or as a pollutant or
         contaminant under any Environmental Law.

                  "IMMATERIAL SUBSIDIARY" means any Subsidiary of the Parent
         Guarantor the total assets of which do not exceed $25,000.

                  "INDEMNIFIED PARTY" has the meaning specified in Section
         9.04(b).

                  "INFORMATION MEMORANDUM" means any information memorandum used
         by the Arranger in connection with the syndication of the Commitments.

                  "INITIAL EXTENSION OF CREDIT" means the earlier to occur of
         the initial Borrowing and the initial issuance of a Letter of Credit
         hereunder.

                  "INITIAL ISSUING BANK" has the meaning specified in the
         recital of parties to this Agreement.

                  "INITIAL LENDERS" has the meaning specified in the recital of
         parties to this Agreement.

                  "INSUFFICIENCY" means, with respect to any Plan, the amount,
         if any, of its unfunded benefit liabilities, as defined in Section
         4001(a)(18) of ERISA.

                  "INTERCREDITOR AGREEMENT" has the meaning specified in Section
         3.01(a).

                  "INTEREST COVERAGE RATIO" means, at any date of determination,
         the ratio of (a) Consolidated EBITDA to (b) interest payable on, and
         amortization of debt discount in respect of, all Debt for Borrowed
         Money (including expenses incurred under the Receivables Sales
         Agreements and flooring subsidies), in each case, of or by the Parent
         Guarantor and its Subsidiaries during the applicable period most
         recently ended for which financial statements are required to be
         delivered to the Lender Parties pursuant to Section 5.03(b) or (c), as
         the case may be.

                  "INTEREST PERIOD" means, for each Eurodollar Rate Advance
         comprising part of the same Borrowing, the period commencing on the
         date of such Eurodollar Rate Advance or the date of the Conversion of
         any Base Rate Advance into such Eurodollar Rate Advance, and ending on
         the last day of the period selected by the Borrowers pursuant to the
         provisions below and, thereafter, each subsequent period commencing on
         the last day of the immediately preceding Interest Period and ending on
         the last day of the period selected by the Borrowers pursuant to the
         provisions below. The duration of each such Interest Period shall be
         (except as provided for in Section 2.02(c)) one, two, three or six
         months, as the Borrowers may, upon notice received by the
         Administrative Agent not later than 1:00 P.M. (New York City time) on
         the third Business Day prior to the first day of such Interest Period,
         select; PROVIDED, HOWEVER, that:

                                       16
<PAGE>

                            (a) the Borrowers may not select any Interest Period
                  that ends after the Termination Date;

                            (b) Interest Periods commencing on the same date for
                  Eurodollar Rate Advances comprising part of the same Borrowing
                  shall be of the same duration;

                            (c) whenever the last day of any Interest Period
                  would otherwise occur on a day other than a Business Day, the
                  last day of such Interest Period shall be extended to occur on
                  the next succeeding Business Day, PROVIDED, HOWEVER, that, if
                  such extension would cause the last day of such Interest
                  Period to occur in the next following calendar month, the last
                  day of such Interest Period shall occur on the next preceding
                  Business Day; and

                            (d) whenever the first day of any Interest Period
                  occurs on a day of an initial calendar month for which there
                  is no numerically corresponding day in the calendar month that
                  succeeds such initial calendar month by the number of months
                  equal to the number of months in such Interest Period, such
                  Interest Period shall end on the last Business Day of such
                  succeeding calendar month.

                  "INTERIM ORDER" has the meaning specified in Section
         3.01(a)(i).

                  "INTERNAL REVENUE CODE" means the Internal Revenue Code of
         1986, as amended from time to time, and the regulations promulgated and
         rulings issued thereunder.

                  "INVENTORY" means all Inventory referred to in Section 1(b) of
         the Security Agreement.

                  "INVESTMENT" in any Person means any loan or advance to such
         Person, any purchase or other acquisition of any capital stock or other
         ownership or profit interest, warrants, rights, options, obligations or
         other securities or the assets comprising a division or a business unit
         or a substantial part or all of the business of such Person, any
         capital contribution to such Person or any other direct or indirect
         investment in such Person, including, without limitation, any
         acquisition by way of a merger or consolidation and any arrangement
         pursuant to which the investor incurs Debt of the types referred to in
         clause (i) or (j) of the definition of "DEBT" in respect of such
         Person.

                                       17
<PAGE>

                  "ISSUING BANK" means the Initial Issuing Bank and any Eligible
         Assignee to which a Letter of Credit Commitment hereunder has been
         assigned pursuant to Section 9.07 so long as such Eligible Assignee
         expressly agrees to perform in accordance with their terms all of the
         obligations that by the terms of this Agreement are required to be
         performed by it as an Issuing Bank and notifies the Administrative
         Agent of its Applicable Lending Office and the amount of its Letter of
         Credit Commitment (which information shall be recorded by the
         Administrative Agent in the Register), for so long as such Initial
         Issuing Bank or Eligible Assignee, as the case may be, shall have a
         Letter of Credit Commitment.

                  "L/C CASH COLLATERAL ACCOUNT" means the collateral account
         with Citibank, N.A., at its office at 399 Park Avenue, New York, New
         York 10043, in the name of the Collateral Agent and under the sole
         control and dominion of the Collateral Agent.

                  "L/C RELATED DOCUMENTS" has the meaning specified in Section
         2.04(c)(ii).

                  "LENDER PARTY" means any Lender, the Issuing Bank or the Swing
         Line Bank.

                  "LENDERS" means the Initial Lenders and each Person that shall
         become a Lender hereunder pursuant to Section 9.07 for so long as such
         Initial Lender or Person, as the case may be, shall be a party to this
         Agreement.

                  "LETTER OF CREDIT ADVANCE" means an advance made by the
         Issuing Bank or any Lender pursuant to Section 2.03(c).

                  "LETTER OF CREDIT AGREEMENT" has the meaning specified in
         Section 2.03(a).

                  "LETTER OF CREDIT COMMITMENT" means, with respect to the
         Issuing Bank at any time, the amount set forth opposite the Issuing
         Bank's name on Schedule I hereto under the caption "Letter of Credit
         Commitment" or, if the Issuing Bank has entered into one or more
         Assignment and Acceptances, set forth for the Issuing Bank in the
         Register maintained by the Administrative Agent pursuant to Section
         9.07(d) as the Issuing Bank's "Letter of Credit Commitment", as such
         amount may be reduced at or prior to such time pursuant to Section
         2.05.

                  "LETTER OF CREDIT FACILITY" means, at any time, an amount
         equal to the lesser of (a) the amount of the Issuing Bank's Letter of
         Credit Commitment at such time and (b) $[50,000,000], as such amount
         may be reduced at or prior to such time pursuant to Section 2.05.

                  "LETTERS OF CREDIT" means (i) the letters of credit defined in
         Section 2.01(c), and (ii) each letter of credit issued and outstanding
         as of the Filing Date under the Pre-Petition Credit Agreement.

                  "LIEN" means any lien, security interest or other charge or
         encumbrance of any kind, or any other type of preferential arrangement,
         including, without limitation, the lien or retained security title of a
         conditional vendor and any easement, right of way or other encumbrance
         on title to real property.

                                       18
<PAGE>

                  "LOAN DOCUMENTS" means (a) for purposes of this Agreement and
         the Notes and any amendment, supplement or modification hereof or
         thereof, (i) this Agreement, (ii) the Notes, (iii) the Guaranties, (iv)
         the Collateral Documents, (v) the Fee Letter, (vi) each Letter of
         Credit Agreement, and (vii) the Intercreditor Agreement, and (b) for
         purposes of the Guaranties and the Collateral Documents and for all
         other purposes other than for purposes of this Agreement and the Notes,
         (i) this Agreement, (ii) the Notes, (iii) the Guaranties, (iv) the
         Collateral Documents, (v) the Fee Letter, (vi) each Letter of Credit
         Agreement, and (vii) the Intercreditor Agreement, in each case as
         amended.

                  "LOAN PARTIES" means the Borrowers and the Guarantors.

                  "LOAN VALUE" means, with respect to any Eligible Collateral,
         an amount equal to (a) with respect to Eligible Receivables, up to 85%
         of the value of Eligible Receivables; (b) with respect to Eligible
         Inventory, up to 75% of the value of Eligible Inventory less than 90
         days old PLUS up to 50% of the value of Eligible Inventory over 90 days
         old PLUS up to 60% of the value of Eligible Inventory less than 90 days
         old and located at branch facilities PLUS up to 35% of the value of
         Eligible Inventory over 90 days old and located at branch facilities
         PLUS up to 40% of the value of Eligible Inventory that is returned and
         less than 90 days old PLUS up to 40% of the value of Eligible Inventory
         less than 90 days old and located at clearance centers LESS a
         liquidation reserve of $15,000,000 (but in no case shall the Loan Value
         with respect to Eligible Inventory, as calculated above and after
         giving effect to the reduction of the foregoing liquidation reserve,
         exceed $30,000,000); and (c) with respect to Eligible Cash, up to 99%
         of the value of Eligible Cash, or, in each case, such lower percentage
         of the value of any item of Eligible Collateral determined by the
         Administrative Agent in its sole discretion exercised commercially
         reasonably in accordance with customary business practice, PROVIDED
         that the Administrative Agent shall give five Business Days notice of
         any change in the foregoing percentages.

                  "MARGIN STOCK" has the meaning specified in Regulation U.

                  "MATERIAL ADVERSE CHANGE" means any material adverse change in
         the business, condition (financial or otherwise), operations,
         performance, properties or prospects of any of the Parent Guarantor,
         the Parent Guarantor and its Subsidiaries taken as a whole, MTS, MTS
         and its Subsidiaries taken as a whole, Pinacor or Pinacor and its
         Subsidiaries taken as a whole.

                  "MATERIAL ADVERSE EFFECT" means a material adverse effect on
         (a) the business, condition (financial or otherwise), operations,
         performance, properties or prospects of any of the Parent Guarantor,
         the Parent Guarantor and its Subsidiaries taken as a whole, MTS, MTS
         and its Subsidiaries taken as a whole, Pinacor or Pinacor and its
         Subsidiaries taken as a whole, (b) the rights and remedies of any Agent
         or any Lender Party under any Transaction Document or (c) the ability
         of any Loan Party to perform its Obligations under any Transaction
         Document to which it is or is to be a party.

                                       19
<PAGE>

                  "MORTGAGES" has the meaning specified in Section 3.01(a)(xvi).

                  "MULTIEMPLOYER PLAN" means a multiemployer plan, as defined in
         Section 4001(a)(3) of ERISA, to which any Loan Party or any ERISA
         Affiliate is making or accruing an obligation to make contributions, or
         has within any of the preceding five plan years made or accrued an
         obligation to make contributions.

                  "MULTIPLE EMPLOYER PLAN" means a single employer plan, as
         defined in Section 4001(a)(15) of ERISA, that (a) is maintained for
         employees of any Loan Party or any ERISA Affiliate and at least one
         Person other than the Loan Parties and the ERISA Affiliates or (b) was
         so maintained and in respect of which any Loan Party or any ERISA
         Affiliate could have liability under Section 4064 or 4069 of ERISA in
         the event such plan has been or were to be terminated.

                  "NET CASH PROCEEDS" means, with respect to any sale, lease,
         transfer or other disposition of any asset or the incurrence or
         issuance of any Debt or the sale or issuance of capital stock or other
         ownership or profit interest (including, without limitation, any
         capital contribution) or any securities convertible into or
         exchangeable for capital stock or other ownership or profit interest or
         any warrants, rights, options or other securities to acquire capital
         stock or other ownership or profit interest by any Person, the
         aggregate amount of cash received from time to time (whether as initial
         consideration or through payment or disposition of deferred
         consideration) by or on behalf of such Person in connection with such
         transaction after deducting therefrom only (without duplication) (a)
         reasonable and customary closing costs, brokerage commissions,
         underwriting fees and discounts, legal fees, finder's fees and other
         similar fees and commissions, (b) the amount of taxes payable in
         connection with or as a result of such transaction and (c) the amount
         of any Debt secured by a Lien on such asset that, by the terms of the
         agreement or instrument governing such Debt, is required to be repaid
         upon such disposition, in each case to the extent, but only to the
         extent, that the amounts so deducted are, at the time of receipt of
         such cash, actually paid to a Person that is not an Affiliate of such
         Person or any Loan Party or any Affiliate of any Loan Party and are
         properly attributable to such transaction or to the asset that is the
         subject thereof; PROVIDED, HOWEVER, that in the case of taxes that are
         deductible under clause (b) above but for the fact that, at the time of
         receipt of such cash, such taxes have not been actually paid or are not
         then payable, such Loan Party or such Subsidiary may deduct an amount
         (the "RESERVED AMOUNT") equal to the amount reserved in accordance with
         GAAP for such Loan Party's or such Subsidiary's reasonable estimate of
         such taxes, other than taxes for which such Loan Party or such
         Subsidiary is indemnified, PROVIDED FURTHER, HOWEVER, that, at the time
         such taxes are paid, an amount equal to the amount, if any, by which
         the Reserved Amount for such taxes exceeds the amount of such taxes
         actually paid shall constitute "Net Cash Proceeds" of the type for
         which such taxes were reserved for all purposes hereunder.

                                       20
<PAGE>

                  "NON-FILING SUBSIDIARIES" means 153000 Canada Ltd., Connect
         Works, Inc., Contract PC, Inc., Eleris, Inc., InterPC de Colombia,
         InterPC de Venezuela, IntraCom Marketing, Inc., MaxSource, L.L.C.,
         MCSS, Inc., MicroAge Administration, Inc., MicroAge Deutschland Gmbh,
         MicroAge Europe Limited, MicroAge Government, Inc., MicroAge
         Infosystems Services, Inc., MicroAge Infosystems Services Europe
         Limited, MicroAge Paymaster, Inc., MicroAge Technologies, Inc.,
         MicroAge Teleservices, L.L.C., MicroAge (U.K.) Limited, MicroAge
         Ventures, Inc., PC Clearance, Inc., Phoenix Connections, Inc. and
         Pri-Tech Solutions, Inc.

                  "NOTE" means a promissory note of the Borrowers payable to the
         order of any Lender, in substantially the form of Exhibit A hereto,
         evidencing the aggregate indebtedness to such Lender resulting from the
         Working Capital Advances, Letter of Credit Advances and Swing Line
         Advances made by such Lender, as amended.

                  "NOTICE OF BORROWING" has the meaning specified in Section
         2.02(a).

                  "NOTICE OF ISSUANCE" has the meaning specified in Section
         2.03(a).

                  "NOTICE OF RENEWAL" has the meaning specified in Section
         2.01(c).

                  "NOTICE OF SWING LINE BORROWING" has the meaning specified in
         Section 2.02(b).

                  "NOTICE OF TERMINATION" has the meaning specified in Section
         2.01(c).

                  "NPL" means the National Priorities List under CERCLA.

                  "OBLIGATION" means, with respect to any Person, any payment,
         performance or other obligation of such Person of any kind, including,
         without limitation, any liability of such Person on any claim, whether
         or not the right of any creditor to payment in respect of such claim is
         reduced to judgment, liquidated, unliquidated, fixed, contingent,
         matured, disputed, undisputed, legal, equitable, secured or unsecured,
         and whether or not such claim is discharged, stayed or otherwise
         affected by the cases or any other proceeding referred to in Section
         6.01(i). Without limiting the generality of the foregoing, the
         Obligations of any Loan Party under the Loan Documents include (a) the
         obligation to pay principal, interest, Letter of Credit commissions,
         charges, expenses, fees, attorneys' fees and disbursements, indemnities
         and other amounts payable by such Loan Party under any Loan Document
         and (b) the obligation of such Loan Party to reimburse any amount in
         respect of any of the foregoing that any Lender Party, in its sole
         discretion, may elect to pay or advance on behalf of such Loan Party.

                  "OECD" means the Organization for Economic Cooperation and
         Development.

                                       21
<PAGE>

                  "OPEN YEAR" has the meaning specified in Section 4.01(q)(ii).

                  "OTHER TAXES" has the meaning specified in Section 2.12(b).

                  "PARENT GUARANTOR" has the meaning specified in the recital of
         parties to this Agreement.

                  "PARENT GUARANTY" means the guaranty of the Parent Guarantor
         set forth in Article VII of this Agreement.

                  "PBGC" means the Pension Benefit Guaranty Corporation (or any
         successor).

                  "PERMITTED LIENS" means such of the following as to which no
         enforcement, collection, execution, levy or foreclosure proceeding
         shall have been commenced: (a) Liens for taxes, assessments and
         governmental charges or levies to the extent not required to be paid
         under Section 5.01(b); (b) Liens imposed by law, such as materialmen's,
         mechanics', carriers', workmen's and repairmen's Liens and other
         similar Liens arising in the ordinary course of business securing
         obligations that (i) are not overdue for a period of more than 30 days
         and (ii) individually or together with all other Permitted Liens
         outstanding on any date of determination do not materially adversely
         affect the use of the property to which they relate; (c) pledges or
         deposits to secure obligations under workers' compensation laws or
         similar legislation or to secure public or statutory obligations; and
         (d) easements, rights of way and other encumbrances on title to real
         property that do not render title to the property encumbered thereby
         unmarketable or materially adversely affect the use of such property
         for its present purposes.

                  "PERSON" means an individual, partnership, corporation
         (including a business trust), limited liability company, joint stock
         company, trust, unincorporated association, joint venture or other
         entity, or a government or any political subdivision or agency thereof.

                  "PLAN" means a Single Employer Plan or a Multiple Employer
         Plan.

                  "PLEDGED DEBT" has the meaning specified in the Security
         Agreement.

                  "PREFERRED STOCK" means, with respect to any corporation,
         capital stock issued by such corporation that is entitled to a
         preference or priority over any other capital stock issued by such
         corporation upon any distribution of such corporation's assets, whether
         by dividend or upon liquidation.

                  "PRE-PETITION AGENT" means Citibank, N.A. in its capacity as
         administrative agent and collateral agent for the Pre-Petition Lenders
         under the Pre-Petition Credit Agreement.

                                       22
<PAGE>

                  "PRE-PETITION COLLATERAL" means the "Collateral" as defined in
         the Pre-Petition Credit Agreement.

                  "PRE-PETITION COLLATERAL DOCUMENTS"means any agreement that
         created or purported to create a Lien in favor of the Pre-Petition
         Agent for the benefit of the Pre-Petition Lenders in connection with
         the Pre-Petition Credit Agreement.

                  "PRE-PETITION CREDIT AGREEMENT" has the meaning specified in
         the Preliminary Statements.

                  "PRE-PETITION FEE LETTER" means the fee letter dated October
         28, 1999 between the Parent Guarantor and the Pre-Petition Agent.

                  "PRE-PETITION GUARANTEES" means the guarantees executed by the
         Parent Guarantor and the Subsidiary Guarantors guaranteeing the
         obligations of the Loan Parties under the Pre-Petition Credit
         Agreement.

                  "PRE-PETITION INVENTORY FINANCING AGREEMENTS" means (i) the
         Agreement for Inventory Financing dated October 29, 1999 between IBM
         Credit Corporation, MicroAge Computer Centers, Inc., MTS Holding
         Company, MicroAge Technology Services, L.L.C. and Pinacor, (ii) the
         Security Agreement - General Line dated as of December 15, 1999 among
         Pinacor, MicroAge Technology Services, L.L.C. and Apple Computer, Inc.,
         (iii) the Dealer Loan and Security Agreement dated as of May 17, 1999
         among Finova Capital Corporation, MicroAge Computer Centers, Inc.,
         Pinacor and MicroAge, Inc., and (iv) the HP Reseller Business Terms and
         Amendment dated June 15, 1999 from Hewlett Packard to MicroAge, Inc.;
         as each of the foregoing agreements and arrangements has been amended,
         supplemented or otherwise modified.

                  "PRE-PETITION LENDERS" means the banks, financial institutions
         and other institutional lenders under the Pre-Petition Credit
         Agreement.

                  "PRE-PETITION LETTER OF CREDIT AGREEMENT" means any
         application or agreement in connection with a letter of credit issued
         under the Pre-Petition Credit Agreement.

                  "PRE-PETITION LOAN DOCUMENTS" means (i) the Pre-Petition
         Credit Agreement, (ii) the Pre-Petition Notes, (iii) the Pre-Petition
         Guarantees, (iv) the Pre-Petition Collateral Documents, (v) the
         Pre-Petition Fee Letter, (vi) each Pre-Petition Letter of Credit
         Agreement and (vii) each Pre-Petition Inventory Financing Agreement,
         and (viii) each Pre-Petition Secured Hedge Agreement.

                  "PRE-PETITION NOTES" means the promissory notes of the
         Borrowers payable to the order of the Pre-Petition Lenders evidencing
         the aggregate indebtedness to the Pre-Petition Lenders.

                  "PRE-PETITION OBLIGATIONS" means all amounts owing to the
         Pre-Petition Agent or any Pre-Petition Lender pursuant to the terms of
         the Pre-Petition Credit Agreement, any other Pre-Petition Loan Document
         or any agreement, instrument or document executed and delivered in
         connection with any thereof. Without limiting the generality of the
         foregoing, the aggregate amount from time to time available to be drawn
         under letters of credit issued pursuant to the Pre-Petition Credit
         Agreement (assuming compliance with all conditions precedent) shall be
         deemed, for purposes of this definition, to constitute an amount then
         owing to the Pre-Petition Lenders pursuant to the terms of the
         Pre-Petition Credit Agreement.

                                       23
<PAGE>

                  "PRE-PETITION SECURE HEDGE AGREEMENTS" means interest rate
         swap, cap or collar agreements, interest rate future or option
         contracts, currency swap agreements, currency future or option
         contracts and other hedging agreements permitted or required under the
         terms of the Pre-Petition Credit Agreement between any Loan Party and
         Pre-Petition Lender or Affiliate of a Pre-Petition Lender as party to
         such agreements.

                  "PRO RATA SHARE" of any amount means, with respect to any
         Lender at any time, the product of such amount TIMES a fraction the
         numerator of which is the amount of such Lender's Working Capital
         Commitment at such time (or, if the Commitments shall have been
         terminated pursuant to Section 2.05 or 6.01, such Lender's Working
         Capital Commitment as in effect immediately prior to such termination)
         and the denominator of which is the Working Capital Facility at such
         time (or, if the Commitments shall have been terminated pursuant to
         Section 2.05 or 6.01, the Working Capital Facility as in effect
         immediately prior to such termination).

                  "RECEIVABLES" means all Receivables referred to in Section
         1(c) of the Security Agreement.

                  "REDEEMABLE" means, with respect to any capital stock or other
         ownership or profit interest, Debt or other right or Obligation, any
         such right or Obligation that (a) the issuer has undertaken to redeem
         at a fixed or determinable date or dates, whether by operation of a
         sinking fund or otherwise, or upon the occurrence of a condition not
         solely within the control of the issuer or (b) is redeemable at the
         option of the holder.

                  "REGISTER" has the meaning specified in Section 9.07(d).

                  "REGULATION U" means Regulation U of the Board of Governors of
         the Federal Reserve System, as in effect from time to time.

                  "RELATED DOCUMENTS" means any intercompany notes issued
         pursuant to Section 5.02(b)(ii), each Pre-Petition Inventory Financing
         Agreement, the Floor Planning Arrangements and the Eleris Documents.

                  "REORGANIZATION PLAN" means a plan of reorganization in any of
         the Cases.

                  "REQUIRED LENDERS" means, at any time, Lenders owed or holding
         at least a majority in interest of the sum of (a) the aggregate
         principal amount of the Advances outstanding at such time and (b) the
         aggregate Available Amount of all Letters of Credit outstanding at such
         time, or, if no such principal amount and no Letters of Credit are
         outstanding at such time, Lenders holding at least a majority in
         interest of the aggregate of Working Capital Commitments PROVIDED,
         HOWEVER, that if any Lender shall be a Defaulting Lender at such time,
         there shall be excluded from the determination of Required Lenders at
         such time (A) the aggregate principal amount of the Advances owing to
         such Lender (in its capacity as a Lender) and outstanding at such time,
         (B) such Lender's Pro Rata Share of the aggregate Available Amount of
         all Letters of Credit outstanding at such time and (C) the Unused
         Working Capital Commitment of such Lender at such time. For purposes of
         this definition, the aggregate principal amount of Swing Line Advances
         owing to the Swing Line Bank and of Letter of Credit Advances owing to
         the Issuing Bank and the Available Amount of each Letter of Credit
         shall be considered to be owed to the Lenders ratably in accordance
         with their respective Working Capital Commitments.

                                       24
<PAGE>

                  "RESPONSIBLE OFFICER" means any officer of any Loan Party or
         any of its Subsidiaries.

                  "SECURED OBLIGATIONS" has the meaning specified in the
         Security Agreement.

                  "SECURED PARTIES" means the Agents and the Lender Parties.

                  "SECURITY AGREEMENT" has the meaning specified in Section
         3.01(a)(ii).

                  "SINGLE EMPLOYER PLAN" means a single employer plan, as
         defined in Section 4001(a)(15) of ERISA, that (a) is maintained for
         employees of any Loan Party or any ERISA Affiliate and no Person other
         than the Loan Parties and the ERISA Affiliates or (b) was so maintained
         and in respect of which any Loan Party or any ERISA Affiliate could
         have liability under Section 4069 of ERISA in the event such plan has
         been or were to be terminated.

                  "STANDBY LETTER OF CREDIT" means any Letter of Credit issued
         under the Letter of Credit Facility, other than a Trade Letter of
         Credit.

                  "SUBSIDIARY" of any Person means any corporation, partnership,
         joint venture, limited liability company, trust or estate of which (or
         in which) more than 50% of (a) the issued and outstanding capital stock
         having ordinary voting power to elect a majority of the Board of
         Directors of such corporation (irrespective of whether at the time
         capital stock of any other class or classes of such corporation shall
         or might have voting power upon the occurrence of any contingency), (b)
         the interest in the capital or profits of such partnership, joint
         venture or limited liability company or (c) the beneficial interest in
         such trust or estate is at the time directly or indirectly owned or
         controlled by such Person, by such Person and one or more of its other
         Subsidiaries or by one or more of such Person's other Subsidiaries.

                                       25
<PAGE>

                  "SUBSIDIARY GUARANTORS" means all Subsidiaries of the Parent
         Guarantor and each other Subsidiary of any of them that shall be
         required to execute and deliver a guaranty pursuant to Section 5.01(j)
         or Section 5.01(k).

                  "SUBSIDIARY GUARANTY" means a guaranty in substantially the
         form of Exhibit E, together with each other guaranty delivered pursuant
         to Section 5.01(j), in each case as amended, amended and restated,
         supplemented or otherwise modified from time to time in accordance with
         its terms.

                  "SUPER-PRIORITY CLAIM" means a claim against either Borrower
         or any other Loan Party in any of the Cases which is an administrative
         expense claim having priority over any or all administrative expenses
         of the kind specified in Section 503(b) or 507(b) of the Bankruptcy
         Code.

                  "SURVIVING DEBT" has the meaning specified in Section 3.01(e).

                  "SWING LINE ADVANCE" means an advance made by (a) the Swing
         Line Bank pursuant to Section 2.01(b) or (b) any Lender pursuant to
         Section 2.02(b).

                  "SWING LINE BANK" means Citibank.

                  "SWING LINE BORROWING" means a borrowing consisting of a Swing
         Line Advance made by the Swing Line Bank pursuant to Section 2.01(b) or
         the Lenders pursuant to Section 2.02(b).

                  "SWING LINE FACILITY" has the meaning specified in Section
         2.01(b).

                  "TAX CERTIFICATE" has the meaning specified in Section 5.03(k)

                  "TAXES" has the meaning specified in Section 2.12(a).

                  "TERMINATION DATE" means the earlier of October 13, 2001 and
         the date of termination in whole of the Working Capital Commitments and
         the Letter of Credit Commitment pursuant to Section 2.05 or 6.01.

                  "TRADE LETTER OF CREDIT" means any Letter of Credit that is
         issued under the Letter of Credit Facility for the benefit of a
         supplier of Inventory to the Borrowers or any of their respective
         Subsidiaries to effect payment for such Inventory, the conditions to
         drawing under which include the presentation to the Issuing Bank of
         negotiable bills of lading, invoices and related documents sufficient,
         in the judgment of the Issuing Bank, to create a valid and perfected
         lien on or security interest in such Inventory, bills of lading,
         invoices and related documents in favor of the Issuing Bank.

                  "TRANSACTION DOCUMENTS" means, collectively, the Loan
         Documents and the Related Documents.

                                       26
<PAGE>

                  "TYPE" refers to the distinction between Advances bearing
         interest at the Base Rate and Advances bearing interest at the
         Eurodollar Rate.

                  "UNUSED WORKING CAPITAL COMMITMENT" means, with respect to any
         Lender at any time, (a) such Lender's Working Capital Commitment at
         such time MINUS (b) the sum of (i) the aggregate principal amount of
         all Working Capital Advances, Swing Line Advances and Letter of Credit
         Advances made by such Lender (in its capacity as a Lender) and
         outstanding at such time PLUS (ii) such Lender's Pro Rata Share of (A)
         the aggregate Available Amount of all Letters of Credit outstanding at
         such time, (B) the aggregate principal amount of all Letter of Credit
         Advances made by the Issuing Bank pursuant to Section 2.03(c) and
         outstanding at such time other than any such Letter of Credit Advance
         which, at or prior to such time, has been assigned in part to such
         Lender pursuant to Section 2.03(c) and (C) the aggregate principal
         amount of all Swing Line Advances made by the Swing Line Bank pursuant
         to Section 2.01(b) and outstanding at such time other than any such
         Swing Line Advance which, at or prior to such time, has been assigned
         in part to such Lender pursuant to Section 2.02(b).

                  "VOTING STOCK" means capital stock issued by a corporation, or
         equivalent interests in any other Person, the holders of which are
         ordinarily, in the absence of contingencies, entitled to vote for the
         election of directors (or persons performing similar functions) of such
         Person, even if the right so to vote has been suspended by the
         happening of such a contingency.

                  "WELFARE PLAN" means a welfare plan, as defined in Section
         3(1) of ERISA, that is maintained for employees of any Loan Party or in
         respect of which any Loan Party could have liability.

                  "WITHDRAWAL LIABILITY" has the meaning specified in Part I of
         Subtitle E of Title IV of ERISA.

                  "WORKING CAPITAL ADVANCE" has the meaning specified in Section
         2.01(a).

                  "WORKING CAPITAL BORROWING" means a borrowing consisting of
         simultaneous Working Capital Advances of the same Type made by the
         Lenders.

                  "WORKING CAPITAL COMMITMENT" means, with respect to any Lender
         at any time, (a) the amount set forth opposite such Lender's name on
         Schedule I hereto under the caption "Working Capital Commitment", (b)
         if such Lender has entered into one or more Assignment and Acceptances,
         the amount set forth for such Lender in the Register maintained by the
         Administrative Agent pursuant to Section 9.07(d) as such Lender's
         "Working Capital Commitment", as such amount may be reduced at or prior
         to such time pursuant to Section 2.05.

                  "WORKING CAPITAL FACILITY" means, at any time, the aggregate
         amount of the Lenders' Working Capital Commitments at such time.

                                       27
<PAGE>

                  SECTION 1.02. COMPUTATION OF TIME PERIODS; OTHER DEFINITIONAL
PROVISIONS. In this Agreement and the other Loan Documents in the computation of
periods of time from a specified date to a later specified date, the word "FROM"
means "from and including" and the words "TO" and "UNTIL" each mean "to but
excluding". References in the Loan Documents to any agreement or contract "AS
AMENDED" shall mean and be a reference to such agreement or contract as amended,
amended and restated, supplemented or otherwise modified from time to time in
accordance with its terms.

                  SECTION 1.03. ACCOUNTING TERMS. All accounting terms not
specifically defined herein shall be construed in accordance with generally
accepted accounting principles consistent with those applied in the preparation
of the financial statements referred to in Section 4.01(g) ("GAAP").

                                   ARTICLE II

                        AMOUNTS AND TERMS OF THE ADVANCES
                            AND THE LETTERS OF CREDIT

                  SECTION 2.01. THE ADVANCES AND THE LETTERS OF CREDIT. (a) THE
WORKING CAPITAL ADVANCES. Each Lender severally agrees, on the terms and
conditions hereinafter set forth, to make advances (each a "WORKING CAPITAL
ADVANCE") to the Borrowers jointly from time to time on any Business Day during
the period from the date of entry of the Interim Order until the Termination
Date in an amount for each such Advance not to exceed such Lender's Unused
Working Capital Commitment at such time. Each Working Capital Borrowing shall be
in an aggregate amount of $5,000,000 or an integral multiple of $1,000,000 in
excess thereof and shall consist of Working Capital Advances made simultaneously
by the Lenders ratably according to their Working Capital Commitments. Within
the limits of each Lender's Unused Working Capital Commitment in effect from
time to time, the Borrowers may borrow under this Section 2.01(a), prepay
pursuant to Section 2.06(a) and reborrow under this Section 2.01(a).

                  (b) THE SWING LINE ADVANCES. The Borrowers may jointly request
the Swing Line Bank to make, and the Swing Line Bank may, if in its sole
discretion it elects to do so, make, on the terms and conditions hereinafter set
forth, Swing Line Advances to the Borrowers jointly from time to time on any
Business Day during the period from the date of entry of the Interim Order until
the Termination Date (i) in an aggregate amount not to exceed at any time
outstanding $25,000,000 (the "SWING LINE FACILITY") and (ii) in an amount for
each such Swing Line Borrowing not to exceed the aggregate of the Unused Working
Capital Commitments of the Lenders at such time. No Swing Line Advance shall be
used for the purpose of funding the payment of principal of any other Swing Line
Advance. Each Swing Line Borrowing shall be in an amount of $1,000,000 or an
integral multiple of $250,000 in excess thereof and shall be made as a Base Rate
Advance. Within the limits of the Swing Line Facility and within the limits
referred to in clause (ii) above, so long as the Swing Line Bank, in its sole
discretion, elects to make Swing Line Advances, the Borrowers may borrow under
this Section 2.01(b), repay pursuant to Section 2.04(b) or prepay pursuant to
Section 2.06(a) and reborrow under this Section 2.01(b).

                                       28
<PAGE>

                  (c) LETTERS OF CREDIT. The Issuing Bank, on the terms and
conditions hereinafter set forth, (i) agrees to issue, for amounts up to the
first $10,000,000 of the Letter of Credit Facility, and (ii) may, if in its sole
discretion elects to do so, issue, for any remaining amounts thereafter of the
Letter of Credit Facility, letters of credit (the "LETTERS OF CREDIT") for the
joint account of the Borrowers from time to time on any Business Day during the
period from the date of entry of the Interim Order until 60 days before the
Termination Date in an aggregate Available Amount (i) for all Letters of Credit
at any time not to exceed at any time the lesser of (x) the Letter of Credit
Facility at such time and (y) the Issuing Bank's Letter of Credit Commitment at
such time and (ii) for each such Letter of Credit not to exceed the Unused
Working Capital Commitments of the Lenders at such time. No Letter of Credit
shall have an expiration date (including all rights of the Borrowers or the
beneficiary to require renewal) later than the earlier of 60 days before the
Termination Date and (A) in the case of a Standby Letter of Credit, six months
after the date of issuance thereof, but may by its terms be renewable annually
upon notice (a "NOTICE OF RENEWAL") given to the Issuing Bank and the
Administrative Agent on or prior to any date for notice of renewal set forth in
such Letter of Credit but in any event at least three Business Days prior to the
date of the proposed renewal of such Standby Letter of Credit and upon
fulfillment of the applicable conditions set forth in Article III unless the
Issuing Bank has notified the Borrowers (with a copy to the Administrative
Agent) on or prior to the date for notice of termination set forth in such
Letter of Credit but in any event at least 30 Business Days prior to the date of
automatic renewal of its election not to renew such Standby Letter of Credit (a
"NOTICE OF TERMINATION") and (B) in the case of a Trade Letter of Credit, 60
days after the date of issuance thereof; PROVIDED that the terms of each Standby
Letter of Credit that is automatically renewable annually shall (x) require the
Issuing Bank that issued such Standby Letter of Credit to give the beneficiary
named in such Standby Letter of Credit notice of any Notice of Termination, (y)
permit such beneficiary, upon receipt of such notice, to draw under such Standby
Letter of Credit prior to the date such Standby Letter of Credit otherwise would
have been automatically renewed and (z) not permit the expiration date (after
giving effect to any renewal) of such Standby Letter of Credit in any event to
be extended to a date later than 60 days before the Termination Date. If either
a Notice of Renewal is not given by the Borrowers or a Notice of Termination is
given by the Issuing Bank pursuant to the immediately preceding sentence, such
Standby Letter of Credit shall expire on the date on which it otherwise would
have been automatically renewed; PROVIDED, HOWEVER, that even in the absence of
receipt of a Notice of Renewal the Issuing Bank may in its discretion, unless
instructed to the contrary by the Administrative Agent or the Borrowers, deem
that a Notice of Renewal had been timely delivered and in such case, a Notice of
Renewal shall be deemed to have been so delivered for all purposes under this
Agreement. Each Standby Letter of Credit shall contain a provision authorizing
the Issuing Bank to deliver to the beneficiary of such Letter of Credit, upon
the occurrence and during the continuance of an Event of Default, a notice (a
"DEFAULT TERMINATION NOTICE") terminating such Letter of Credit and giving such
beneficiary 15 days to draw such Letter of Credit. Within the limits of the
Letter of Credit Facility, and subject to the limits referred to above, the
Borrowers may request the issuance of Letters of Credit under this Section
2.01(c), repay any Letter of Credit Advances resulting from drawings thereunder
pursuant to Section 2.03(c) and request the issuance of additional Letters of
Credit under this Section 2.01(c).

                                       29
<PAGE>

                  SECTION 2.02. MAKING THE ADVANCES. (a) Except as otherwise
provided in Section 2.02(b) or 2.03, each Borrowing shall be made on notice,
given not later than 1:00 P.M. (New York City time) on the third Business Day
prior to the date of the proposed Borrowing in the case of a Borrowing
consisting of Eurodollar Rate Advances, or not later than 12:00 noon (New York
City time) on the date of the proposed Borrowing in the case of a Borrowing
consisting of Base Rate Advances, by the Borrowers jointly to the Administrative
Agent, which shall give to each Lender prompt notice thereof by telex or
telecopier. Each such notice of a Borrowing (a "NOTICE OF BORROWING") shall be
by telephone, confirmed immediately in writing, or telex or telecopier, in
substantially the form of Exhibit B hereto, specifying therein the requested (i)
date of such Borrowing, (ii) Facility under which such Borrowing is to be made,
(iii) Type of Advances comprising such Borrowing, (iv) aggregate amount of such
Borrowing and (v) in the case of a Borrowing consisting of Eurodollar Rate
Advances, initial Interest Period for each such Advance. Each Lender shall,
before 2:00 P.M. (New York City time) on the date of such Borrowing, make
available for the account of its Applicable Lending Office to the Administrative
Agent at the Administrative Agent's Account, in same day funds, such Lender's
ratable portion of such Borrowing in accordance with the respective Commitments
under the applicable Facility of such Lender and the other Lenders. After the
Administrative Agent's receipt of such funds and upon fulfillment of the
applicable conditions set forth in Article III, the Administrative Agent will
make such funds available to the Borrowers by crediting the Borrowers' Account;
PROVIDED, HOWEVER, that, in the case of any Working Capital Borrowing, the
Administrative Agent shall first make a portion of such funds equal to the
aggregate principal amount of any Swing Line Advances and Letter of Credit
Advances made by the Swing Line Bank or the Issuing Bank, as the case may be,
and by any other Lender and outstanding on the date of such Working Capital
Borrowing, plus interest accrued and unpaid thereon to and as of such date,
available to the Swing Line Bank or the Issuing Bank, as the case may be, and
such other Lenders for repayment of such Swing Line Advances and Letter of
Credit Advances.

                  (b) Each Swing Line Borrowing shall be made on notice, given
not later than 1:00 P.M. (New York City time) on the date of the proposed Swing
Line Borrowing, by the Borrowers jointly to the Swing Line Bank and the
Administrative Agent. Each such notice of a Swing Line Borrowing (a "NOTICE OF
SWING LINE BORROWING") shall be by telephone, confirmed immediately in writing,
or telex or telecopier, specifying therein the requested (i) date of such
Borrowing, (ii) amount of such Borrowing and (iii) maturity of such Borrowing
(which maturity shall be no later than the seventh day after the requested date
of such Borrowing). If, in its sole discretion, it elects to make the requested
Swing Line Advance, the Swing Line Bank will make the amount thereof available
to the Administrative Agent at the Administrative Agent's Account, in same day
funds. After the Administrative Agent's receipt of such funds and upon
fulfillment of the applicable conditions set forth in Article III, the
Administrative Agent will make such funds available to the Borrowers by
crediting the Borrowers' Account. Upon written demand by the Swing Line Bank,
with a copy of such demand to the Administrative Agent, each other Lender shall
purchase from the Swing Line Bank, and the Swing Line Bank shall sell and assign
to each such other Lender, such other Lender's Pro Rata Share of such
outstanding Swing Line Advance as of the date of such demand, by making
available for the account of its Applicable Lending Office to the Administrative
Agent for the account of the Swing Line Bank, by deposit to the Administrative
Agent's Account, in same day funds, an amount equal to the portion of the
outstanding principal amount of such Swing Line Advance to be purchased by such
Lender. Each Borrower hereby agrees to each such sale and assignment. Each
Lender agrees to purchase its Pro Rata Share of an outstanding Swing Line
Advance on (i) the Business Day on which demand therefor is made by the Swing
Line Bank, PROVIDED that notice of such demand is given not later than 1:00 P.M.
(New York City time) on such Business Day or (ii) the first Business Day next
succeeding such demand if notice of such demand is given after such time. Upon
any such assignment by the Swing Line Bank to any other Lender of a portion of a
Swing Line Advance, the Swing Line Bank represents and warrants to such other
Lender that the Swing Line Bank is the legal and beneficial owner of such
interest being assigned by it, but makes no other representation or warranty and
assumes no responsibility with respect to such Swing Line Advance, the Loan
Documents or any Loan Party. If and to the extent that any Lender shall not have
so made the amount of such Swing Line Advance available to the Administrative
Agent, such Lender agrees to pay to the Administrative Agent forthwith on demand
such amount together with interest thereon, for each day from the date of demand
by the Swing Line Bank until the date such amount is paid to the Administrative
Agent, at the Federal Funds Rate. If such Lender shall pay to the Administrative
Agent such amount for the account of the Swing Line Bank on any Business Day,
such amount so paid in respect of principal shall constitute a Swing Line
Advance made by such Lender on such Business Day for purposes of this Agreement,
and the outstanding principal amount of the Swing Line Advance made by the Swing
Line Bank shall be reduced by such amount on such Business Day.

                                       30
<PAGE>

                  (c) Anything in subsection (a) above to the contrary
notwithstanding, (i) except as provided below, the Borrowers may not select
Eurodollar Rate Advances for the initial Borrowing hereunder and for the period
from the date hereof to September 15, 2000 (or such earlier date as shall be
specified in its sole discretion by the Administrative Agent in a written notice
to the Borrowers and the Lenders) or for any Borrowing if the aggregate amount
of such Borrowing is less than $10,000,000 or if the obligation of the Lenders
to make Eurodollar Rate Advances shall then be suspended pursuant to Section
2.09 or 2.10 and (ii) Eurodollar Rate Advances may not be outstanding as part of
more than five separate Borrowings; PROVIDED, HOWEVER, the Borrowers may select
Eurodollar Rate Advances for the period from the Initial Extension of Credit
through June 16, 2000 if the duration of the Interest Period for such Eurodollar
Rate Advance is one or two weeks and for the period from June 16, 2000 through
September 15, 2000 if the duration of the Interest Period for such Eurodollar
Rate Advance is one week, two weeks or one month.

                  (d) Each Notice of Borrowing and Notice of Swing Line
Borrowing shall be irrevocable and binding on the Borrowers. In the case of any
Borrowing that the related Notice of Borrowing specifies is to be comprised of
Eurodollar Rate Advances, the Borrowers shall indemnify each Lender against any
loss, cost or expense incurred by such Lender as a result of any failure to
fulfill on or before the date specified in such Notice of Borrowing for such
Borrowing the applicable conditions set forth in Article III, including, without
limitation, any loss, cost or expense incurred by reason of the liquidation or
reemployment of deposits or other funds acquired by such Lender to fund the
Advance to be made by such Lender as part of such Borrowing when such Advance,
as a result of such failure, is not made on such date.

                                       31
<PAGE>

                  (e) Unless the Administrative Agent shall have received notice
from a Lender prior to the date of any Borrowing under a Facility under which
such Lender has a Commitment that such Lender will not make available to the
Administrative Agent such Lender's ratable portion of such Borrowing, the
Administrative Agent may assume that such Lender has made such portion available
to the Administrative Agent on the date of such Borrowing in accordance with
subsection (a) of this Section 2.02 and the Administrative Agent may, in
reliance upon such assumption, make available to the Borrowers on such date a
corresponding amount. If and to the extent that such Lender shall not have so
made such ratable portion available to the Administrative Agent, such Lender and
the Borrowers severally agree to repay or pay to the Administrative Agent
forthwith on demand such corresponding amount and to pay interest thereon, for
each day from the date such amount is made available to the Borrowers until the
date such amount is repaid or paid to the Administrative Agent, at (i) in the
case of the Borrowers, the interest rate applicable at such time under Section
2.07 to Advances comprising such Borrowing and (ii) in the case of such Lender,
the Federal Funds Rate. If such Lender shall pay to the Administrative Agent
such corresponding amount, such amount so paid shall constitute such Lender's
Advance as part of such Borrowing for all purposes.

                  (f) The failure of any Lender to make the Advance to be made
by it as part of any Borrowing shall not relieve any other Lender of its
obligation, if any, hereunder to make its Advance on the date of such Borrowing,
but no Lender shall be responsible for the failure of any other Lender to make
the Advance to be made by such other Lender on the date of any Borrowing.

                  SECTION 2.03. ISSUANCE OF AND DRAWINGS AND REIMBURSEMENT UNDER
LETTERS OF CREDIT. (a) REQUEST FOR ISSUANCE. Each Letter of Credit shall be
issued upon notice, given not later than 1:00 P.M. (New York City time) on the
tenth Business Day prior to the date of the proposed issuance of such Letter of
Credit, by the Borrowers jointly to the Issuing Bank, which shall give to the
Administrative Agent and each Lender prompt notice thereof by telex or
telecopier. Each such notice of issuance of a Letter of Credit (a "NOTICE OF
ISSUANCE") shall be by telephone, confirmed immediately in writing, or telex or
telecopier, specifying therein the requested (A) date of such issuance (which
shall be a Business Day), (B) Available Amount of such Letter of Credit, (C)
expiration date of such Letter of Credit, (D) name and address of the
beneficiary of such Letter of Credit and (E) form of such Letter of Credit, and
shall be accompanied by such application and agreement for letter of credit as
the Issuing Bank may specify to the Borrowers for use in connection with such
requested Letter of Credit (a "LETTER OF CREDIT AGREEMENT"). If (x) the
requested form of such Letter of Credit is acceptable to the Issuing Bank in its
sole discretion and (y) it has not received notice of objection to such issuance
from the Required Lenders, the Issuing Bank will, upon fulfillment of the
applicable conditions set forth in Article III, make such Letter of Credit
available to the Borrowers at its office referred to in Section 9.02 or as
otherwise agreed with the Borrowers in connection with such issuance. In the
event and to the extent that the provisions of any Letter of Credit Agreement
shall conflict with this Agreement, the provisions of this Agreement shall
govern.

                                       32
<PAGE>

                  (b) LETTER OF CREDIT REPORTS. The Issuing Bank shall furnish
(A) to the Administrative Agent on the first Business Day of each week a written
report summarizing issuance and expiration dates of Letters of Credit issued
during the previous week, drawings during such week under all Letters of Credit
and the aggregate Available Amount of all Letters of Credit outstanding during
such week, (B) to each Lender on the first Business Day of each month a written
report summarizing issuance and expiration dates of Letters of Credit issued
during the preceding month and drawings during such month under all Letters of
Credit and (C) to the Administrative Agent and each Lender on the first Business
Day of each calendar quarter a written report setting forth the average daily
aggregate Available Amount during the preceding calendar quarter of all Letters
of Credit.

                  (c) DRAWING AND REIMBURSEMENT. The payment by the Issuing Bank
of a draft drawn under any Letter of Credit shall constitute for all purposes of
this Agreement the making by the Issuing Bank of a Letter of Credit Advance,
which shall be a Base Rate Advance, in the amount of such draft. Upon written
demand by the Issuing Bank, with a copy of such demand to the Administrative
Agent, each Lender shall purchase from the Issuing Bank, and the Issuing Bank
shall sell and assign to each such Lender, such Lender's Pro Rata Share of such
outstanding Letter of Credit Advance as of the date of such purchase, by making
available for the account of its Applicable Lending Office to the Administrative
Agent for the account of the Issuing Bank, by deposit to the Administrative
Agent's Account, in same day funds, an amount equal to the portion of the
outstanding principal amount of such Letter of Credit Advance to be purchased by
such Lender. Promptly after receipt thereof, the Administrative Agent shall
transfer such funds to the Issuing Bank. Each Borrower hereby agrees to each
such sale and assignment. Each Lender agrees to purchase its Pro Rata Share of
an outstanding Letter of Credit Advance on (i) the Business Day on which demand
therefor is made by the Issuing Bank, PROVIDED that notice of such demand is
given not later than 1:00 P.M. (New York City time) on such Business Day, or
(ii) the first Business Day next succeeding such demand if notice of such demand
is given after such time. Upon any such assignment by the Issuing Bank to any
Lender of a portion of a Letter of Credit Advance, the Issuing Bank represents
and warrants to such other Lender that the Issuing Bank is the legal and
beneficial owner of such interest being assigned by it, free and clear of any
liens, but makes no other representation or warranty and assumes no
responsibility with respect to such Letter of Credit Advance, the Loan Documents
or any Loan Party. If and to the extent that any Lender shall not have so made
the amount of such Letter of Credit Advance available to the Administrative
Agent, such Lender agrees to pay to the Administrative Agent forthwith on demand
such amount together with interest thereon, for each day from the date of demand
by the Issuing Bank until the date such amount is paid to the Administrative
Agent, at the Federal Funds Rate for its account or the account of the Issuing
Bank, as applicable. If such Lender shall pay to the Administrative Agent such
amount for the account of the Issuing Bank on any Business Day, such amount so
paid in respect of principal shall constitute a Letter of Credit Advance made by
such Lender on such Business Day for purposes of this Agreement, and the
outstanding principal amount of the Letter of Credit Advance made by the Issuing
Bank shall be reduced by such amount on such Business Day.

                                       33
<PAGE>

                  (d) FAILURE TO MAKE LETTER OF CREDIT ADVANCES. The failure of
any Lender to make the Letter of Credit Advance to be made by it on the date
specified in Section 2.03(c) shall not relieve any other Lender of its
obligation hereunder to make its Letter of Credit Advance on such date, but no
Lender shall be responsible for the failure of any other Lender to make the
Letter of Credit Advance to be made by such other Lender on such date.

                  SECTION 2.04. REPAYMENT OF ADVANCES. (a) WORKING CAPITAL
ADVANCES. The Borrowers shall repay to the Administrative Agent for the ratable
account of the Lenders on the Termination Date the aggregate principal amount of
the Working Capital Advances then outstanding.

                  (b) SWING LINE ADVANCES. The Borrowers shall repay to the
Administrative Agent for the account of the Swing Line Bank and each other
Lender that has made a Swing Line Advance the outstanding principal amount of
each Swing Line Advance by each of them on the earlier of the maturity date
specified in the applicable Notice of Swing Line Borrowing (which maturity shall
be no later than the seventh day after the requested date of such Borrowing) and
the Termination Date.

                  (c) LETTER OF CREDIT ADVANCES. (i) The Borrowers shall repay
to the Administrative Agent for the account of the Issuing Bank and each other
Lender that has made a Letter of Credit Advance on the earlier of demand and the
Termination Date the outstanding principal amount of each Letter of Credit
Advance made by each of them.

                  (ii) The Obligations of the Borrowers under this Agreement,
any Letter of Credit Agreement and any other agreement or instrument relating to
any Letter of Credit shall be unconditional and irrevocable, and shall be paid
strictly in accordance with the terms of this Agreement, such Letter of Credit
Agreement and such other agreement or instrument under all circumstances,
including, without limitation, the following circumstances (it being understood
that any such payment by the Borrowers is without prejudice to, and does not
constitute a waiver of, any rights the Borrowers might have or might acquire as
a result of the payment by the Issuing Bank of any draft or the reimbursement by
the Borrowers thereof):

                  (A) any lack of validity or enforceability of any Loan
         Document, any Letter of Credit Agreement, any Letter of Credit, the
         Interim Order or the Final Order or any other agreement or instrument
         relating thereto (all of the foregoing being, collectively, the "L/C
         RELATED DOCUMENTS");

                  (B) any change in the time, manner or place of payment of, or
         in any other term of, all or any of the Obligations of the Borrowers in
         respect of any L/C Related Document or any other amendment or waiver of
         or any consent to departure from all or any of the L/C Related
         Documents;

                                       34
<PAGE>

                  (C) the existence of any claim, set-off, defense or other
         right that the Borrowers may have at any time against any beneficiary
         or any transferee of a Letter of Credit (or any Persons for whom any
         such beneficiary or any such transferee may be acting), the Issuing
         Bank or any other Person, whether in connection with the transactions
         contemplated by the L/C Related Documents or any unrelated transaction;

                  (D) any statement or any other document presented under a
         Letter of Credit proving to be forged, fraudulent, invalid or
         insufficient in any respect or any statement therein being untrue or
         inaccurate in any respect;

                  (E) payment by the Issuing Bank under a Letter of Credit
         against presentation of a draft or certificate that does not strictly
         comply with the terms of such Letter of Credit;

                  (F) any exchange, release or non-perfection of any Collateral
         or other collateral, or any release or amendment or waiver of or
         consent to departure from the Guaranties or any other guarantee, for
         all or any of the Obligations of the Borrowers in respect of the L/C
         Related Documents; or

                  (G) any other circumstance or happening whatsoever, whether or
         not similar to any of the foregoing, including, without limitation, any
         other circumstance that might otherwise constitute a defense available
         to, or a discharge of, the Borrowers, any Guarantor or any other
         guarantor.

                  SECTION 2.05. TERMINATION OR REDUCTION OF THE COMMITMENTS. (a)
OPTIONAL. The Borrowers may, upon at least five Business Days' notice to the
Administrative Agent, terminate in whole or reduce in part the unused portions
of the Letter of Credit Facility and the Unused Working Capital Commitments;
PROVIDED, HOWEVER, that each partial reduction of a Facility (i) shall be in an
aggregate amount of $5,000,000 or an integral multiple of $1,000,000 in excess
thereof and (ii) shall be made ratably among the Lenders in accordance with
their Commitments with respect to such Facility.

                  (b) MANDATORY. (i) The Letter of Credit Facility shall be
permanently reduced from time to time on the date of each reduction in the
Working Capital Facility by the amount, if any, by which the amount of the
Letter of Credit Facility exceeds the Working Capital Facility after giving
effect to such reduction of the Working Capital Facility.

                  (ii) The Swing Line Facility shall be permanently reduced from
time to time on the date of each reduction in the Working Capital Facility by
the amount, if any, by which the amount of the Swing Line Facility exceeds the
Working Capital Facility after giving effect to such reduction of the Working
Capital Facility.

                  (iii) The Working Capital Facility shall be reduced to an
amount equal to the lesser of (i) $225,000,000 and (ii) the maximum amount
permitted to be made available to the Borrowers under the Interim Order until
entry of the Final Order whereupon the Working Capital Facility shall be
increased to the full amount thereof approved therein (such reduction and
increase to be made ratably among the Lenders in accordance with their
Commitments with respect to such Facility).

                                       35
<PAGE>

                  SECTION 2.06. PREPAYMENTS. (a) OPTIONAL. The Borrowers may,
upon at least one Business Day's notice in the case of Base Rate Advances and
three Business Days' notice in the case of Eurodollar Rate Advances, in each
case to the Administrative Agent stating the proposed date and aggregate
principal amount of the prepayment, and if such notice is given the Borrowers
shall, prepay the outstanding aggregate principal amount of the Advances
comprising part of the same Borrowing in whole or ratably in part, together with
accrued interest to the date of such prepayment on the aggregate principal
amount prepaid; PROVIDED, HOWEVER, that (x) each partial prepayment shall be in
an aggregate principal amount of $5,000,000 or an integral multiple of
$1,000,000 in excess thereof and (y) if any prepayment of a Eurodollar Rate
Advance is made on a date other than the last day of an Interest Period for such
Advance, the Borrowers shall also pay any amounts owing pursuant to Section
9.04(c).

                  (b) MANDATORY. (i) The Borrowers shall, within one (1)
Business Day after the date of receipt of the Net Cash Proceeds by any Loan
Party or any of its Subsidiaries from (A) the sale, lease, transfer or other
disposition of any assets of any Loan Party or any of its Subsidiaries (other
than any sale, lease, transfer or other disposition of assets permitted under
clause (i) of Section 5.02(e)), (B) the incurrence or issuance by any Loan Party
or any of its Subsidiaries of any Debt (other than Debt incurred or issued
pursuant to Section 5.02(b)) and (C) the sale or issuance by any Loan Party or
any of its Subsidiaries of any capital stock or other ownership or profit
interest (including, without limitation, any capital contribution), any
securities convertible into or exchangeable for capital stock or other ownership
or profit interest or any warrants, rights or options to acquire capital stock
or other ownership or profit interest, prepay an aggregate principal amount of
the Advances comprising part of the same Borrowings equal to the amount of such
Net Cash Proceeds. Each such prepayment shall be applied as set forth in clause
(iv) below.

                  (ii) The Borrowers shall, on each Business Day, prepay an
aggregate principal amount of the Working Capital Advances comprising part of
the same Borrowings, the Letter of Credit Advances and the Swing Line Advances
and deposit an amount in the L/C Cash Collateral Account equal to the amount by
which (A) the sum of the aggregate principal amount of (x) the Working Capital
Advances, (y) the Letter of Credit Advances and (z) the Swing Line Advances then
outstanding plus the aggregate Available Amount of all Letters of Credit then
outstanding exceeds (B) the lesser of (x) the Working Capital Facility and (y)
the Loan Value of Eligible Collateral on such Business Day MINUS $16,000,000.

                  (iii) The Borrowers shall, on each Business Day, pay to the
Administrative Agent for deposit in the L/C Cash Collateral Account an amount
sufficient to cause the aggregate amount on deposit in such Account to equal the
amount by which the aggregate Available Amount of all Letters of Credit then
outstanding exceeds the Letter of Credit Facility on such Business Day.

                                       36
<PAGE>

                  (iv) Prepayments of the Working Capital Facility made pursuant
to clause (i) and (ii) above shall be FIRST applied to prepay Letter of Credit
Advances then outstanding until such Advances are paid in full, SECOND applied
to prepay Swing Line Advances then outstanding until such Advances are paid in
full and THIRD applied to prepay Working Capital Advances then outstanding
comprising part of the same Borrowings until such Advances are paid in full.

                  (vi) All prepayments under this subsection (b) shall be made
together with accrued interest to the date of such prepayment on the principal
amount prepaid.

                  SECTION 2.07. INTEREST. (a) SCHEDULED INTEREST. The Borrowers
shall pay interest on the unpaid principal amount of each Advance owing to each
Lender from the date of such Advance until such principal amount shall be paid
in full, at the following rates per annum:

                  (i) BASE RATE ADVANCES. During such periods as such Advance is
         a Base Rate Advance, a rate per annum equal at all times to the sum of
         (A) the Base Rate in effect from time to time PLUS (B) the Applicable
         Margin in effect from time to time, payable in arrears quarterly on the
         last day of each March, June, September and December during such
         periods and on the date such Base Rate Advance shall be Converted or
         paid in full.

                  (ii) EURODOLLAR RATE ADVANCES. During such periods as such
         Advance is a Eurodollar Rate Advance, a rate per annum equal at all
         times during each Interest Period for such Advance to the sum of (A)
         the Eurodollar Rate for such Interest Period for such Advance PLUS (B)
         the Applicable Margin in effect from time to time, payable in arrears
         on the last day of such Interest Period and, if such Interest Period
         has a duration of more than three months, on each day that occurs
         during such Interest Period every three months from the first day of
         such Interest Period and on the date such Eurodollar Rate Advance shall
         be Converted or paid in full.

                  (b) DEFAULT INTEREST. Upon the occurrence and during the
continuance of an Event of Default, the Borrowers shall pay interest on (i) the
unpaid principal amount of each Advance owing to each Lender, payable in arrears
on the dates referred to in clause (a)(i) or (a)(ii) above and on demand, at a
rate per annum equal at all times to 2% per annum above the rate per annum
required to be paid on such Advance pursuant to clause (a)(i) or (a)(ii) above
and (ii) to the fullest extent permitted by law, the amount of any interest, fee
or other amount payable under the Loan Documents that is not paid when due, from
the date such amount shall be due until such amount shall be paid in full,
payable in arrears on the date such amount shall be paid in full and on demand,
at a rate per annum equal at all times to 2% per annum above the rate per annum
required to be paid, in the case of interest, on the Type of Advance on which
such interest has accrued pursuant to clause (a)(i) or (a)(ii) above and, in all
other cases, on Base Rate Advances pursuant to clause (a)(i) above.

                                       37
<PAGE>

                  (c) NOTICE OF INTEREST RATE. Promptly after receipt of a
Notice of Borrowing pursuant to Section 2.02(a), a notice of Conversion pursuant
to Section 2.09 or a notice of selection of an Interest Period pursuant to the
terms of the definition of "Interest Period", the Administrative Agent shall
give notice to the Borrowers and each Lender of the applicable Interest Period
and the applicable interest rate determined by the Administrative Agent for
purposes of clause (a)(i) or (a)(ii) above.

                  SECTION 2.08. FEES. (a) COMMITMENT FEE. The Borrowers jointly
and severally agree to pay to the Administrative Agent for the account of the
Lenders a commitment fee, from the date hereof in the case of each Initial
Lender and from the effective date specified in the Assignment and Acceptance
pursuant to which it became a Lender in the case of each other Lender until the
Termination Date, payable in arrears on the date of the initial Borrowing
hereunder, thereafter quarterly on the last day of each March, June, September
and December, commencing June 30, 2000, and on the Termination Date, at the rate
equal to the Applicable Percentage from time to time on the average daily Unused
Working Capital Commitment of such Lender PLUS its Pro Rata Share of the average
daily outstanding Swing Line Advances during such quarter other than any such
Swing Line Advances which have been assigned in part to such Lender pursuant to
Section 2.03(c); PROVIDED, HOWEVER, that no commitment fee shall accrue on any
of the Commitments of a Defaulting Lender so long as such Lender shall be a
Defaulting Lender.

                  (b) LETTER OF CREDIT FEES, ETC. (i) The Borrowers jointly and
severally agree to pay to the Administrative Agent for the account of each
Lender a commission, payable in arrears quarterly on the last day of each March,
June, September and December, commencing June 30, 2000, and on the Termination
Date, on such Lender's Pro Rata Share of the average daily aggregate Available
Amount during such quarter of Letters of Credit outstanding from time to time at
the rate equal to the Applicable Letter of Credit Fee from time to time;
provided, however, upon the occurrence and during the continuance of any
Default, the Administrative Agent may, and upon the request of the Required
Lenders shall, require that such commission shall increase by a rate per annum
equal at all times to 2% per annum above the rate per annum required to be paid
on such commission pursuant to this clause (i), payable on demand.

                  (ii) The Borrowers shall pay to the Issuing Bank, for its own
account a fronting fee, payable in arrears quarterly on the last day of each
March, June, September and December, commencing June 30, 2000, and on the
Termination Date, on the average daily aggregate Available Amount during such
quarter of Letters of Credit outstanding from time to time at the rate of 0.375%
per annum.

                  (c) AGENTS' FEES. The Borrowers jointly and severally agree
pay to each Agent for its own account such fees as may from time to time be
agreed in writing between the Parent Guarantor and such Agent.

                  SECTION 2.09. CONVERSION OF ADVANCES. (a) OPTIONAL. The
Borrowers may on any Business Day, upon notice given to the Administrative Agent
not later than 1:00 P.M. (New York City time) on the third Business Day prior to
the date of the proposed Conversion and subject to the provisions of Sections
2.07 and 2.10, Convert all or any portion of the Advances of one Type comprising
the same Borrowing into Advances of the other Type; PROVIDED, HOWEVER, that any
Conversion of Eurodollar Rate Advances into Base Rate Advances shall be made
only on the last day of an Interest Period for such Eurodollar Rate Advances,
any Conversion of Base Rate Advances into Eurodollar Rate Advances shall be in
an amount not less than the minimum amount specified in Section 2.02(c), no
Conversion of any Advances shall result in more separate Borrowings than
permitted under Section 2.02(c) and each Conversion of Advances comprising part
of the same Borrowing under any Facility shall be made ratably among the Lenders
in accordance with their Commitments under such Facility. Each such notice of
Conversion shall, within the restrictions specified above, specify (i) the date
of such Conversion, (ii) the Advances to be Converted and (iii) if such
Conversion is into Eurodollar Rate Advances, the duration of the initial
Interest Period for such Advances. Each notice of Conversion shall be
irrevocable and binding on the Borrowers.

                                       38
<PAGE>

                  (b) MANDATORY. (i) On the date on which the aggregate unpaid
principal amount of Eurodollar Rate Advances comprising any Borrowing shall be
reduced, by payment or prepayment or otherwise, to less than $10,000,000, such
Advances shall automatically Convert into Base Rate Advances.

                  (ii) If the Borrowers shall fail to select the duration of any
Interest Period for any Eurodollar Rate Advances in accordance with the
provisions contained in the definition of "Interest Period" in Section 1.01, the
Administrative Agent will forthwith so notify the Borrowers and the Lenders,
whereupon each such Eurodollar Rate Advance will automatically, on the last day
of the then existing Interest Period therefor, Convert into a Base Rate Advance.

                  (iii) Prior to the entry of the Final Order or upon the
occurrence and during the continuance of any Event of Default, (x) each
Eurodollar Rate Advance will automatically, on the last day of the then existing
Interest Period therefor, Convert into a Base Rate Advance and (y) the
obligation of the Lenders to make, or to Convert Advances into, Eurodollar Rate
Advances shall be suspended.

                  SECTION 2.10. INCREASED COSTS, ETC. (a) If, due to either (i)
the introduction of or any change in or in the interpretation of any law or
regulation or (ii) the compliance with any guideline or request from any central
bank or other governmental authority (whether or not having the force of law),
there shall be any increase in the cost to any Lender Party of agreeing to make
or of making, funding or maintaining Eurodollar Rate Advances or of agreeing to
issue or of issuing or maintaining or participating in Letters of Credit or of
agreeing to make or of making or maintaining Letter of Credit Advances
(excluding, for purposes of this Section 2.10, any such increased costs
resulting from (x) Taxes or Other Taxes (as to which Section 2.12 shall govern)
and (y) changes in the basis of taxation of overall net income or overall gross
income by the United States or by the foreign jurisdiction or state under the
laws of which such Lender Party is organized or has its Applicable Lending
Office or any political subdivision thereof), then the Borrowers jointly and
severally agree from time to time, upon demand by such Lender Party (with a copy
of such demand to the Administrative Agent), to pay to the Administrative Agent
for the account of such Lender Party additional amounts sufficient to compensate
such Lender Party for such increased cost. A certificate as to the amount of
such increased cost, submitted to the Borrowers by such Lender Party, shall be
conclusive and binding for all purposes, absent manifest error.

                                       39
<PAGE>

                  (b) If, due to either (i) the introduction of or any change in
or in the interpretation of any law or regulation or (ii) the compliance with
any guideline or request from any central bank or other governmental authority
(whether or not having the force of law), there shall be any increase in the
amount of capital required or expected to be maintained by any Lender Party or
any corporation controlling such Lender Party as a result of or based upon the
existence of such Lender Party's commitment to lend or to issue or participate
in Letters of Credit hereunder and other commitments of such type or the
issuance or maintenance of or participation in the Letters of Credit (or similar
contingent obligations), then, upon demand by such Lender Party (with a copy of
such demand to the Administrative Agent), the Borrowers jointly and severally
agree to pay to the Administrative Agent for the account of such Lender Party,
from time to time as specified by such Lender Party, additional amounts
sufficient to compensate such Lender Party in the light of such circumstances,
to the extent that such Lender Party reasonably determines such increase in
capital to be allocable to the existence of such Lender Party's commitment to
lend or to issue or participate in Letters of Credit hereunder or to the
issuance or maintenance of or participation in any Letters of Credit. A
certificate as to such amounts submitted to the Borrowers by such Lender Party
shall be conclusive and binding for all purposes, absent manifest error.

                  (c) If, with respect to any Eurodollar Rate Advances, the
Required Lenders notify the Administrative Agent that the Eurodollar Rate for
any Interest Period for such Advances will not adequately reflect the cost to
such Lenders of making, funding or maintaining their Eurodollar Rate Advances
for such Interest Period, the Administrative Agent shall forthwith so notify the
Borrowers and the Lenders, whereupon (i) each such Eurodollar Rate Advance will
automatically, on the last day of the then existing Interest Period therefor,
Convert into a Base Rate Advance and (ii) the obligation of the Lenders to make,
or to Convert Advances into, Eurodollar Rate Advances shall be suspended until
the Administrative Agent shall notify the Borrowers that such Lenders have
determined that the circumstances causing such suspension no longer exist.

                  (d) Notwithstanding any other provision of this Agreement, if
the introduction of or any change in or in the interpretation of any law or
regulation shall make it unlawful, or any central bank or other governmental
authority shall assert that it is unlawful, for any Lender or its Eurodollar
Lending Office to perform its obligations hereunder to make Eurodollar Rate
Advances or to continue to fund or maintain Eurodollar Rate Advances hereunder,
then, on notice thereof and demand therefor by such Lender to the Borrowers
through the Administrative Agent, (i) each Eurodollar Rate Advance will
automatically, on the last day of the then existing Interest Period therefor or,
if required by applicable law, immediately, Convert into a Base Rate Advance and
(ii) the obligation of the Lenders to make, or to Convert Advances into,
Eurodollar Rate Advances shall be suspended until the Administrative Agent shall
notify the Borrowers that such Lender has determined that the circumstances
causing such suspension no longer exist.

                                       40
<PAGE>

                  SECTION 2.11. PAYMENTS AND COMPUTATIONS. (a) The Borrowers
shall make each payment hereunder and under the Notes, irrespective of any right
of counterclaim or set-off (except as otherwise provided in Section 2.15), not
later than 1:00 P.M. (New York City time) on the day when due in U.S. dollars to
the Administrative Agent at the Administrative Agent's Account in same day
funds, with payments being received by the Administrative Agent after such time
being deemed to have been received on the next succeeding Business Day. The
Administrative Agent will promptly thereafter cause like funds to be distributed
(i) if such payment by the Borrowers is in respect of principal, interest,
commitment fees or any other Obligation then payable hereunder and under the
Notes to more than one Lender Party, to such Lender Parties for the account of
their respective Applicable Lending Offices ratably in accordance with the
amounts of such respective Obligations then payable to such Lender Parties and
(ii) if such payment by the Borrowers is in respect of any Obligation then
payable hereunder to one Lender Party, to such Lender Party for the account of
its Applicable Lending Office, in each case to be applied in accordance with the
terms of this Agreement. Upon its acceptance of an Assignment and Acceptance and
recording of the information contained therein in the Register pursuant to
Section 9.07(d), from and after the effective date of such Assignment and
Acceptance, the Administrative Agent shall make all payments hereunder and under
the Notes in respect of the interest assigned thereby to the Lender Party
assignee thereunder, and the parties to such Assignment and Acceptance shall
make all appropriate adjustments in such payments for periods prior to such
effective date directly between themselves.

                  (b) All computations of interest, fees and Letter of Credit
commissions shall be made by the Administrative Agent on the basis of a year of
360 days, in each case for the actual number of days (including the first day
but excluding the last day) occurring in the period for which such interest,
fees or commissions are payable. Each determination by the Administrative Agent
of an interest rate, fee or commission hereunder shall be conclusive and binding
for all purposes, absent manifest error.

                  (c) Whenever any payment hereunder or under the Notes shall be
stated to be due on a day other than a Business Day, such payment shall be made
on the next succeeding Business Day, and such extension of time shall in such
case be included in the computation of payment of interest or commitment fee, as
the case may be; PROVIDED, HOWEVER, that, if such extension would cause payment
of interest on or principal of Eurodollar Rate Advances to be made in the next
following calendar month, such payment shall be made on the next preceding
Business Day.

                  (d) Unless the Administrative Agent shall have received notice
from the Borrowers prior to the date on which any payment is due to any Lender
Party hereunder that the Borrowers will not make such payment in full, the
Administrative Agent may assume that the Borrowers have made such payment in
full to the Administrative Agent on such date and the Administrative Agent may,
in reliance upon such assumption, cause to be distributed to each such Lender
Party on such due date an amount equal to the amount then due such Lender Party.
If and to the extent the Borrowers shall not have so made such payment in full
to the Administrative Agent, each such Lender Party shall repay to the
Administrative Agent forthwith on demand such amount distributed to such Lender
Party together with interest thereon, for each day from the date such amount is
distributed to such Lender Party until the date such Lender Party repays such
amount to the Administrative Agent, at the Federal Funds Rate.

                                       41
<PAGE>

                  SECTION 2.12. TAXES. (a) Any and all payments by the Borrowers
hereunder or under the Notes shall be made, in accordance with Section 2.11,
free and clear of and without deduction for any and all present or future taxes,
levies, imposts, deductions, charges or withholdings, and all liabilities with
respect thereto, EXCLUDING, in the case of each Lender Party and each Agent,
taxes that are imposed on its overall net income by the United States and taxes
that are imposed on its overall net income (and franchise taxes imposed in lieu
thereof) by the state or foreign jurisdiction under the laws of which such
Lender Party or such Agent, as the case may be, is organized or any political
subdivision thereof and, in the case of each Lender Party, taxes that are
imposed on its overall net income (and franchise taxes imposed in lieu thereof)
by the state or foreign jurisdiction of such Lender Party's Applicable Lending
Office or any political subdivision thereof (all such non-excluded taxes,
levies, imposts, deductions, charges, withholdings and liabilities in respect of
payments hereunder or under the Notes being hereinafter referred to as "TAXES").
If the Borrowers shall be required by law to deduct any Taxes from or in respect
of any sum payable hereunder or under any Note to any Lender Party or any Agent,
(i) the sum payable by the Borrowers shall be increased as may be necessary so
that after the Borrowers and the Administrative Agent have made all required
deductions (including deductions applicable to additional sums payable under
this Section 2.12) such Lender Party or such Agent, as the case may be, receives
an amount equal to the sum it would have received had no such deductions been
made, (ii) the Borrowers shall make all such deductions and (iii) the Borrowers
shall pay the full amount deducted to the relevant taxation authority or other
authority in accordance with applicable law.

                  (b) In addition, the Borrowers shall pay any present or future
stamp, documentary, excise, property or similar taxes, charges or levies that
arise from any payment made by the Borrowers hereunder or under the Notes or
from the execution, delivery or registration of, performance under, or otherwise
with respect to, this Agreement or the Notes (hereinafter referred to as "OTHER
TAXES").

                  (c) The Borrowers jointly and severally agree to indemnify
each Lender Party and each Agent for and hold them harmless against the full
amount of Taxes and Other Taxes, and for the full amount of taxes of any kind
imposed by any jurisdiction on amounts payable under this Section 2.12, imposed
on or paid by such Lender Party or such Agent (as the case may be) and any
liability (including penalties, additions to tax, interest and expenses) arising
therefrom or with respect thereto. This indemnification shall be made within 30
days from the date such Lender Party or such Agent (as the case may be) makes
written demand therefor.

                                       42
<PAGE>

                  (d) Within 30 days after the date of any payment of Taxes, the
Borrowers shall furnish to the Administrative Agent, at its address referred to
in Section 9.02, the original or a certified copy of a receipt evidencing such
payment. In the case of any payment hereunder or under the Notes by or on behalf
of the Borrowers through an account or branch outside the United States or by or
on behalf of the Borrowers by a payor that is not a United States person, if the
Borrowers determine that no Taxes are payable in respect thereof, the Borrowers
shall furnish, or shall cause such payor to furnish, to the Administrative
Agent, at such address, an opinion of counsel acceptable to the Administrative
Agent stating that such payment is exempt from Taxes. For purposes of
subsections (d) and (e) of this Section 2.12, the terms "UNITED STATES" and
"UNITED STATES PERSON" shall have the meanings specified in Section 7701 of the
Internal Revenue Code.

                  (e) Each Lender Party organized under the laws of a
jurisdiction outside the United States shall, on or prior to the date of its
execution and delivery of this Agreement in the case of each Initial Lender or
Initial Issuing Bank, as the case may be, and on the date of the Assignment and
Acceptance pursuant to which it becomes a Lender Party in the case of each other
Lender Party, and from time to time thereafter as requested in writing by the
Borrowers (but only so long thereafter as such Lender Party remains lawfully
able to do so), provide each of the Administrative Agent and the Borrowers with
two original Internal Revenue Service forms 1001 or 4224, as appropriate, or any
successor or other form prescribed by the Internal Revenue Service, certifying
that such Lender Party is exempt from or entitled to a reduced rate of United
States withholding tax on payments pursuant to this Agreement or the Notes. If
the forms provided by a Lender Party at the time such Lender Party first becomes
a party to this Agreement indicate a United States interest withholding tax rate
in excess of zero, withholding tax at such rate shall be considered excluded
from Taxes unless and until such Lender Party provides the appropriate forms
certifying that a lesser rate applies, whereupon withholding tax at such lesser
rate only shall be considered excluded from Taxes for periods governed by such
forms; PROVIDED, HOWEVER, that if, at the effective date of the Assignment and
Acceptance pursuant to which a Lender Party becomes a party to this Agreement,
the Lender Party assignor was entitled to payments under subsection (a) of this
Section 2.12 in respect of United States withholding tax with respect to
interest paid at such date, then, to such extent, the term Taxes shall include
(in addition to withholding taxes that may be imposed in the future or other
amounts otherwise includable in Taxes) United States withholding tax, if any,
applicable with respect to the Lender Party assignee on such date. If any form
or document referred to in this subsection (e) requires the disclosure of
information, other than information necessary to compute the tax payable and
information required on the date hereof by Internal Revenue Service form 1001 or
4224, that the Lender Party reasonably considers to be confidential, the Lender
Party shall give notice thereof to the Borrowers and shall not be obligated to
include in such form or document such confidential information.

                  (f) For any period with respect to which a Lender Party has
failed to provide the Borrowers with the appropriate form described in
subsection (e) above (OTHER THAN if such failure is due to a change in law
occurring after the date on which a form originally was required to be provided
or if such form otherwise is not required under subsection (e) above), such
Lender Party shall not be entitled to indemnification under subsection (a) or
(c) of this Section 2.12 with respect to Taxes imposed by the United States by
reason of such failure; PROVIDED, HOWEVER, that should a Lender Party become
subject to Taxes because of its failure to deliver a form required hereunder,
the Borrowers shall take such steps as such Lender Party shall reasonably
request to assist such Lender Party to recover such Taxes.

                                       43
<PAGE>

                  SECTION 2.13. SHARING OF PAYMENTS, ETC. If any Lender Party
shall obtain at any time any payment (whether voluntary, involuntary, through
the exercise of any right of set-off, or otherwise, other than as a result of an
assignment pursuant to Section 9.07) (a) on account of Obligations due and
payable to such Lender Party hereunder and under the Notes at such time in
excess of its ratable share (according to the proportion of (i) the amount of
such Obligations due and payable to such Lender Party at such time to (ii) the
aggregate amount of the Obligations due and payable to all Lender Parties
hereunder and under the Notes at such time) of payments on account of the
Obligations due and payable to all Lender Parties hereunder and under the Notes
at such time obtained by all the Lender Parties at such time or (b) on account
of Obligations owing (but not due and payable) to such Lender Party hereunder
and under the Notes at such time in excess of its ratable share (according to
the proportion of (i) the amount of such Obligations owing to such Lender Party
at such time to (ii) the aggregate amount of the Obligations owing (but not due
and payable) to all Lender Parties hereunder and under the Notes at such time)
of payments on account of the Obligations owing (but not due and payable) to all
Lender Parties hereunder and under the Notes at such time obtained by all of the
Lender Parties at such time, such Lender Party shall forthwith purchase from the
other Lender Parties such interests or participating interests in the
Obligations due and payable or owing to them, as the case may be, as shall be
necessary to cause such purchasing Lender Party to share the excess payment
ratably with each of them; PROVIDED, HOWEVER, that if all or any portion of such
excess payment is thereafter recovered from such purchasing Lender Party, such
purchase from each other Lender Party shall be rescinded and such other Lender
Party shall repay to the purchasing Lender Party the purchase price to the
extent of such Lender Party's ratable share (according to the proportion of (i)
the purchase price paid to such Lender Party to (ii) the aggregate purchase
price paid to all Lender Parties) of such recovery together with an amount equal
to such Lender Party's ratable share (according to the proportion of (i) the
amount of such other Lender Party's required repayment to (ii) the total amount
so recovered from the purchasing Lender Party) of any interest or other amount
paid or payable by the purchasing Lender Party in respect of the total amount so
recovered. Each Borrower agrees that any Lender Party so purchasing a
participation from another Lender Party pursuant to this Section 2.13 may, to
the fullest extent permitted by law, exercise all its rights of payment
(including the right of set-off) with respect to such participation as fully as
if such Lender Party were the direct creditor of the Borrowers in the amount of
such participation.

                  SECTION 2.14. USE OF PROCEEDS. The proceeds of the Advances
and issuances of Letters of Credit shall be available (and each Borrowers agrees
that it shall use such proceeds and Letters of Credit) solely to (i) repay the
Pre-Petition Obligations, (ii) provide working capital for the Borrower and its
Subsidiaries (other than Non-Filing Subsidiaries except as expressly permitted
by Section 5.02(y)), (iii) to make other expenditures as may be authorized and
approved by an order to the Bankruptcy Court as reasonable, necessary costs and
expenses of preserving or disposing of the properties and interests in property
of the Borrower and its Subsidiaries (other than Non-Filing Subsidiaries)
including, without limitation, the fees and expenses of Borrowers' Professionals
but not in excess of the Carve-Out; PROVIDED, FURTHER that no amounts shall be
paid pursuant to this Section 2.14(iii) for fees and disbursements incurred by
the Borrowers in connection with any proceeding (other than an investigation)
commenced, including, without limitation, any motion or other pleading filed to
contest (a) the attachment, perfection or priority of the Liens created by the
Pre-Petition Loan Documents, (b) the validity, binding effect or enforceability
of the Pre-Petition Loan Documents or the Loan Documents other than the
reasonable fees and expenses of the Borrowers' Professionals related to the
enforcement of the Borrowers' rights under this Agreement or the Loan Documents,
or (c) any other rights or interest of the Pre-Petition Agent or the
Pre-Petition Lenders or of the Agent of the Lender Parties under the Loan
Documents.

                                       44
<PAGE>

                  SECTION 2.15. DEFAULTING LENDERS. (a) In the event that, at
any one time, (i) any Lender Party shall be a Defaulting Lender, (ii) such
Defaulting Lender shall owe a Defaulted Advance to the Borrowers and (iii) the
Borrowers shall be required to make any payment hereunder or under any other
Loan Document to or for the account of such Defaulting Lender, then the
Borrowers may, so long as no Default shall occur or be continuing at such time
and to the fullest extent permitted by applicable law, set off and otherwise
apply the Obligation of the Borrowers to make such payment to or for the account
of such Defaulting Lender against the obligation of such Defaulting Lender to
make such Defaulted Advance. In the event that, on any date, the Borrowers shall
so set off and otherwise apply its obligation to make any such payment against
the obligation of such Defaulting Lender to make any such Defaulted Advance on
or prior to such date, the amount so set off and otherwise applied by the
Borrowers shall constitute for all purposes of this Agreement and the other Loan
Documents an Advance by such Defaulting Lender made on the date of such setoff
under the Facility pursuant to which such Defaulted Advance was originally
required to have been made pursuant to Section 2.01. Such Advance shall be
considered, for all purposes of this Agreement, to comprise part of the
Borrowing in connection with which such Defaulted Advance was originally
required to have been made pursuant to Section 2.01, even if the other Advances
comprising such Borrowing shall be Eurodollar Rate Advances on the date such
Advance is deemed to be made pursuant to this subsection (a). The Borrowers
shall notify the Administrative Agent at any time the Borrowers exercises its
right of set-off pursuant to this subsection (a) and shall set forth in such
notice (A) the name of the Defaulting Lender and the Defaulted Advance required
to be made by such Defaulting Lender and (B) the amount set off and otherwise
applied in respect of such Defaulted Advance pursuant to this subsection (a).
Any portion of such payment otherwise required to be made by the Borrowers to or
for the account of such Defaulting Lender which is paid by the Borrowers, after
giving effect to the amount set off and otherwise applied by the Borrowers
pursuant to this subsection (a), shall be applied by the Administrative Agent as
specified in subsection (b) or (c) of this Section 2.15.

                  (b) In the event that, at any one time, (i) any Lender Party
shall be a Defaulting Lender, (ii) such Defaulting Lender shall owe a Defaulted
Amount to any Agent or any of the other Lender Parties and (iii) the Borrowers
shall make any payment hereunder or under any other Loan Document to the
Administrative Agent for the account of such Defaulting Lender, then the
Administrative Agent may, on its behalf or on behalf of such other Agents or
such other Lender Parties and to the fullest extent permitted by applicable law,
apply at such time the amount so paid by the Borrowers to or for the account of
such Defaulting Lender to the payment of each such Defaulted Amount to the
extent required to pay such Defaulted Amount. In the event that the
Administrative Agent shall so apply any such amount to the payment of any such
Defaulted Amount on any date, the amount so applied by the Administrative Agent
shall constitute for all purposes of this Agreement and the other Loan Documents
payment, to such extent, of such Defaulted Amount on such date. Any such amount
so applied by the Administrative Agent shall be retained by the Administrative
Agent or distributed by the Administrative Agent to such other Agents or such
other Lender Parties, ratably in accordance with the respective portions of such
Defaulted Amounts payable at such time to the Administrative Agent, such other
Agents and such other Lender Parties and, if the amount of such payment made by
the Borrowers shall at such time be insufficient to pay all Defaulted Amounts
owing at such time to the Administrative Agent, such other Agents and such other
Lender Parties, in the following order of priority:

                                       45
<PAGE>

                  (i) FIRST, to the Agents for any Defaulted Amounts then owing
         to them, in their capacities as such, ratably in accordance with such
         respective Defaulted Amounts then owing to the Agents;

                  (ii) SECOND, to the Issuing Bank and the Swing Line Bank for
         any Defaulted Amounts then owing to them, in their capacities as such,
         ratably in accordance with such respective Defaulted Amounts then owing
         to the Issuing Bank and the Swing Line Bank; and

                  (iii) THIRD, to any other Lender Parties for any Defaulted
         Amounts then owing to such other Lender Parties, ratably in accordance
         with such respective Defaulted Amounts then owing to such other Lender
         Parties.

Any portion of such amount paid by the Borrowers for the account of such
Defaulting Lender remaining, after giving effect to the amount applied by the
Administrative Agent pursuant to this subsection (b), shall be applied by the
Administrative Agent as specified in subsection (c) of this Section 2.15.

                  (c) In the event that, at any one time, (i) any Lender Party
shall be a Defaulting Lender, (ii) such Defaulting Lender shall not owe a
Defaulted Advance or a Defaulted Amount and (iii) the Borrowers, any Agent or
any other Lender Party shall be required to pay or distribute any amount
hereunder or under any other Loan Document to or for the account of such
Defaulting Lender, then the Borrowers or such Agent or such other Lender Party
shall pay such amount to the Administrative Agent to be held by the
Administrative Agent, to the fullest extent permitted by applicable law, in
escrow or the Administrative Agent shall, to the fullest extent permitted by
applicable law, hold in escrow such amount otherwise held by it. Any funds held
by the Administrative Agent in escrow under this subsection (c) shall be
deposited by the Administrative Agent in an account with Citibank, in the name
and under the control of the Administrative Agent, but subject to the provisions
of this subsection (c). The terms applicable to such account, including the rate
of interest payable with respect to the credit balance of such account from time
to time, shall be Citibank's standard terms applicable to escrow accounts
maintained with it. Any interest credited to such account from time to time
shall be held by the Administrative Agent in escrow under, and applied by the
Administrative Agent from time to time in accordance with the provisions of,
this subsection (c). The Administrative Agent shall, to the fullest extent
permitted by applicable law, apply all funds so held in escrow from time to time
to the extent necessary to make any Advances required to be made by such
Defaulting Lender and to pay any amount payable by such Defaulting Lender
hereunder and under the other Loan Documents to the Administrative Agent or any
other Lender Party, as and when such Advances or amounts are required to be made
or paid and, if the amount so held in escrow shall at any time be insufficient
to make and pay all such Advances and amounts required to be made or paid at
such time, in the following order of priority:

                                       46
<PAGE>

                  (i) FIRST, to the Agents for any amounts then due and payable
         by such Defaulting Lender to them hereunder, in their capacities as
         such, ratably in accordance with such amounts then due and payable to
         the Agents;

                  (ii) SECOND, to the Issuing Bank and the Swing Line Bank for
         any amounts then due and payable to them hereunder, in their capacities
         as such, by such Defaulting Lender, ratably in accordance with such
         amounts then due and payable to the Issuing Bank and the Swing Line
         Bank;

                  (iii) THIRD, to any other Lender Parties for any amount then
         due and payable by such Defaulting Lender to such other Lender Parties
         hereunder, ratably in accordance with such respective amounts then due
         and payable to such other Lender Parties; and

                  (iv) FOURTH, to the Borrowers for any Advance then required to
         be made by such Defaulting Lender to the Borrowers pursuant to a
         Commitment of such Defaulting Lender.

In the event that any Lender Party that is a Defaulting Lender shall, at any
time, cease to be a Defaulting Lender, any funds held by the Administrative
Agent in escrow at such time with respect to such Lender Party shall be
distributed by the Administrative Agent to such Lender Party and applied by such
Lender Party to the Obligations owing to such Lender Party at such time under
this Agreement and the other Loan Documents ratably in accordance with the
respective amounts of such Obligations outstanding at such time.

                  (d) The rights and remedies against a Defaulting Lender under
this Section 2.15 are in addition to other rights and remedies that the
Borrowers may have against such Defaulting Lender with respect to any Defaulted
Advance and that any Agent or any Lender Party may have against such Defaulting
Lender with respect to any Defaulted Amount.

                                       47
<PAGE>

                  SECTION 2.16. EVIDENCE OF DEBT. (a) Each Lender Party shall
maintain in accordance with its usual practice an account or accounts evidencing
the indebtedness of the Borrowers to such Lender Party resulting from each
Advance owing to such Lender Party from time to time, including the amounts of
principal and interest payable and paid to such Lender Party from time to time
hereunder. Each Borrower agrees that upon notice by any Lender Party to the
Borrowers (with a copy of such notice to the Administrative Agent) to the effect
that a promissory note or other evidence of indebtedness is required or
appropriate in order for such Lender Party to evidence (whether for purposes of
pledge, enforcement or otherwise) the Advances owing to, or to be made by, such
Lender Party, the Borrowers shall promptly execute and deliver to such Lender
Party, with a copy to the Administrative Agent, a Note in substantially the form
of Exhibit A hereto, payable to the order of such Lender Party in a principal
amount equal to the Working Capital Commitment of such Lender Party. All
references to Notes in the Loan Documents shall mean Notes, if any, to the
extent issued hereunder.

                  (b) The Register maintained by the Administrative Agent
pursuant to Section 9.07(d) shall include a control account, and a subsidiary
account for each Lender Party, in which accounts (taken together) shall be
recorded (i) the date and amount of each Borrowing made hereunder, the Type of
Advances comprising such Borrowing and, if appropriate, the Interest Period
applicable thereto, (ii) the terms of each Assignment and Acceptance delivered
to and accepted by it, (iii) the amount of any principal or interest due and
payable or to become due and payable from the Borrowers to each Lender Party
hereunder, and (iv) the amount of any sum received by the Administrative Agent
from the Borrowers hereunder and each Lender Party's share thereof.

                  (c) Entries made in good faith by the Administrative Agent in
the Register pursuant to subsection (b) above, and by each Lender Party in its
account or accounts pursuant to subsection (a) above, shall be PRIMA FACIE
evidence of the amount of principal and interest due and payable or to become
due and payable from the Borrowers to, in the case of the Register, each Lender
Party and, in the case of such account or accounts, such Lender Party, under
this Agreement, absent manifest error; PROVIDED, HOWEVER, that the failure of
the Administrative Agent or such Lender Party to make an entry, or any finding
that an entry is incorrect, in the Register or such account or accounts shall
not limit or otherwise affect the obligations of the Borrowers under this
Agreement.

                                   ARTICLE III

                            CONDITIONS OF LENDING AND
                         ISSUANCES OF LETTERS OF CREDIT

                  SECTION 3.01. CONDITIONS PRECEDENT TO INITIAL EXTENSION OF
CREDIT. The obligation of each Lender to make an Advance or of the Issuing Bank
to issue a Letter of Credit on the occasion of the Initial Extension of Credit
hereunder is subject to the satisfaction of the following conditions precedent
before or concurrently with the Initial Extension of Credit:

                                       48
<PAGE>

                  (a) The Administrative Agent shall have received on or before
         the day of the Initial Extension of Credit the following, each dated
         such day (unless otherwise specified), in form and substance
         satisfactory to the Administrative Agent (unless otherwise specified)
         and (except for the Notes) in sufficient copies for each Lender Party:

                           (i) A certified copy of an order of the Bankruptcy
                  Court in substantially the form of Exhibit F-1 (the "INTERIM
                  ORDER") and the Interim Order shall be in full force and
                  effect and shall not have been vacated, reversed, modified or
                  amended and there shall be no stay of the performance of any
                  obligation of either Borrower or any of the Loan Parties. The
                  parties hereto acknowledge that the foregoing shall not
                  preclude the entry of any order of the Bankruptcy Court
                  approving or authorizing an amendment or modification of this
                  Agreement or any other Loan Document or the Interim Order
                  permitted by Section 9.01 which amendment of modification
                  shall be acceptable to the Lenders whose consent is required
                  to approve such amendment or modification under Section 9.01.

                                    (ii) The Notes payable to the order of the
                  Lenders to the extent requested in accordance with Section
                  2.16.

                                    (iii) A security agreement in substantially
                  the form of Exhibit D hereto (together with each other
                  security agreement and security agreement supplement delivered
                  pursuant to Section 5.01(j), in each case as amended, the
                  "SECURITY AGREEMENT"), duly executed by each Loan Party,
                  together with:

                                                (A) certificates representing
                        the Pledged Shares referred to therein accompanied by
                        undated stock powers executed in blank and instruments
                        evidencing the Pledged Debt indorsed in blank,

                                                (B) acknowledgment copies of
                        proper financing statements, duly filed on or before the
                        day of the Initial Extension of Credit under the Uniform
                        Commercial Code of all jurisdictions that the
                        Administrative Agent may deem necessary or desirable in
                        order to perfect and protect the first priority liens
                        and security interests created under the Security
                        Agreement, covering the Collateral described in the
                        Security Agreement,

                                                (C) completed requests for
                        information, dated on or before the date of the Initial
                        Extension of Credit, listing the financing statements
                        referred to in clause (B) above and all other effective
                        financing statements filed in the jurisdictions referred
                        to in clause (B) above that name any Loan Party as
                        debtor, together with copies of such other financing
                        statements,

                                       49
<PAGE>

                                                (D) evidence of the completion
                        of all other recordings and filings of or with respect
                        to the Security Agreement that the Administrative Agent
                        may deem necessary or desirable in order to perfect and
                        protect the Liens created thereby,

                                                (E) evidence of the insurance
                        required by the terms of the Security Agreement,

                                                (F) copies of the Assigned
                        Agreements referred to in the Security Agreement,
                        together with a consent to such assignment, in
                        substantially the form of Exhibit B to the Security
                        Agreement, duly executed by each party to such Assigned
                        Agreements other than the Loan Parties,

                                                (G) the Pledged Account Letters
                        referred to in the Security Agreement, duly executed by
                        each Pledged Account Bank referred to in the Security
                        Agreement, and

                                                (H) evidence that all other
                        action that the Administrative Agent may deem necessary
                        or desirable in order to perfect and protect the first
                        priority liens and security interests created under the
                        Security Agreement has been taken (including, without
                        limitation, receipt of duly executed payoff letters,
                        UCC-3 termination statements and landlords' and bailees'
                        waiver and consent agreements).

                                    (iv) A guaranty in substantially the form of
                  Exhibit E hereto (together with each other guaranty and
                  guaranty supplement delivered pursuant to Section 5.01(j), in
                  each case as amended, the "SUBSIDIARY GUARANTY"), duly
                  executed by each Subsidiary Guarantor.

                                    (v) Certified copies of the resolutions of
                  the Board of Directors of each Loan Party approving the
                  transactions contemplated by the Transaction Documents and
                  each Transaction Document to which it is or is to be a party,
                  and of all documents evidencing other necessary corporate or
                  other action and governmental and other third party approvals
                  and consents, if any, with respect to the transactions
                  contemplated by the Transaction Documents and each Transaction
                  Document to which it is or is to be a party.

                                    (vi) A copy of a certificate of the
                  Secretary of State of the jurisdiction of organization of each
                  Loan Party (other than any Loan Party that is an Immaterial
                  Subsidiary or Foreign Subsidiary), dated reasonably near the
                  date of the Initial Extension of Credit, certifying (A) as to
                  a true and correct copy of the charter of such Loan Party and
                  each amendment thereto on file in his office and (B) that (1)
                  such amendments are the only amendments to such Loan Party's
                  charter on file in his office, (2) such Loan Party has paid
                  all franchise taxes to the date of such certificate and (C)
                  such Loan Party is duly organized and in good standing or
                  presently subsisting under the laws of the State of the
                  jurisdiction of its organization.

                                       50
<PAGE>

                                    (vii) A copy of a certificate of the
                  Secretary of State of each of the States listed on Schedule
                  3.01(a)(vii), dated reasonably near the date of the Initial
                  Extension of Credit, with respect to each Loan Party as listed
                  on Schedule 3.01(a)(vii) (other than any Loan Party that is an
                  Immaterial Subsidiary or Foreign Subsidiary), stating that
                  such Loan Party is duly qualified and in good standing as a
                  foreign corporation and has filed all annual reports required
                  to be filed to the date of such certificate.

                                    (viii) A certificate of each Loan Party,
                  signed on behalf of such Loan Party by its President or a Vice
                  President and its Secretary or any Assistant Secretary, dated
                  the date of the Initial Extension of Credit (the statements
                  made in which certificate shall be true on and as of the date
                  of the Initial Extension of Credit), certifying as to (A) the
                  absence of any amendments to the charter of such Loan Party
                  since the date of the Secretary of State's certificate
                  referred to in Section 3.01(a)(vi), (B) a true and correct
                  copy of the bylaws of such Loan Party as in effect on the date
                  on which the resolutions referred to in Section 3.01(a)(v)
                  were adopted and on the date of the Initial Extension of
                  Credit, (C) the due incorporation and good standing or valid
                  existence of such Loan Party under the laws of the
                  jurisdiction of its organization, and the absence of any
                  proceeding for the dissolution or liquidation of such Loan
                  Party (D) the truth of the representations and warranties
                  contained in the Loan Documents as though made on and as of
                  the date of the Initial Extension of Credit and (E) the
                  absence of any event occurring and continuing, or resulting
                  from the Initial Extension of Credit, that constitutes a
                  Default.

                                    (ix) A certificate of the Secretary or an
                  Assistant Secretary of each Loan Party certifying the names
                  and true signatures of the officers of such Loan Party
                  authorized to sign each Transaction Document to which it is or
                  is to be a party and the other documents to be delivered
                  hereunder and thereunder.

                                    (x) Certified copies of each of the Related
                  Documents (including the documents set forth on Schedule
                  3.01(a)(x) (the "Eleris Documents"), duly executed by the
                  parties thereto and in form and substance satisfactory to the
                  Lender Parties, together with all agreements, instruments and
                  other documents delivered in connection therewith as the
                  Administrative Agent shall request.

                                    (xi) Such financial, business and other
                  information regarding each Loan Party and its Subsidiaries as
                  the Lender Parties shall have requested, including, without
                  limitation, information as to possible contingent liabilities,
                  tax matters, environmental matters, obligations under Plans,
                  Multiemployer Plans and Welfare Plans, collective bargaining
                  agreements and other arrangements with employees, audited
                  annual financial statements dated November 1, 1999, interim
                  financial statements dated the end of the most recent fiscal
                  quarter for which financial statements are available (or, in
                  the event the Lender Parties' due diligence review reveals
                  material changes since such financial statements, as of a
                  later date within 45 days of the day of the Initial Extension
                  of Credit), pro forma financial statements as to the Parent
                  Guarantor and forecasts prepared by management of the Parent
                  Guarantor, in form and substance satisfactory to the Lender
                  Parties, of balance sheets, income statements and cash flow
                  statements on a monthly basis following the day of the Initial
                  Extension of Credit through the end of Fiscal Year 2000 and on
                  an annual basis for each year thereafter until the Termination
                  Date.

                                       51
<PAGE>

                                    (xii) A letter, in form and substance
                  satisfactory to the Administrative Agent, from the Parent
                  Guarantor to PricewaterhouseCoopers LLC, its independent
                  certified public accountants, advising such accountants that
                  the Agents and the Lender Parties have been authorized to
                  exercise all rights of the Parent Guarantor to require such
                  accountants to disclose any and all financial statements and
                  any other information of any kind that they may have with
                  respect to the Parent Guarantor and its Subsidiaries and
                  directing such accountants to comply with any reasonable
                  request of any Agent or any Lender Party for such information.

                                    (xiii) Evidence of insurance naming the
                  Collateral Agent as additional insured and loss payee with
                  such responsible and reputable insurance companies or
                  associations, and in such amounts and covering such risks, as
                  is satisfactory to the Lender Parties, including, without
                  limitation, business interruption insurance.

                                    (xiv) Certified copies of each employment
                  agreement and other compensation arrangement with each
                  executive officer of any Loan Party or any of its Subsidiaries
                  (the "EMPLOYMENT AGREEMENTS").

                                    (xv) A Notice of Borrowing or Notice of
                  Issuance, as applicable, and a Borrowing Base Certificate
                  relating to the Initial Extension of Credit which shall
                  reflect an Excess Availability in an amount not less than
                  $________.

                                    (xvi) Deeds of trust, trust deeds and
                  mortgages in substantially the form of Exhibit E hereto and
                  covering the properties listed on Schedule 4.01(u) (other than
                  the real property located at 1330 West Southern, Tempe,
                  Arizona) (together with each other mortgage delivered pursuant
                  to Section 5.01(j), in each case as amended, amended and
                  restated, supplemented or otherwise modified from time to time
                  in accordance with their terms, the "MORTGAGES"), duly
                  executed by the appropriate Loan Party, together with evidence
                  that all action that the Administrative Agent may deem
                  necessary or desirable in order to create valid first and
                  subsisting Liens on the property described in the Mortgages
                  has been taken.

                                       52
<PAGE>

                                    (xvii) An Intercreditor Agreement, in form
                  and substance satisfactory to Lender Parties (as amended, to
                  the extent permitted under the Loan Documents, or replaced in
                  accordance with Section 5.02(b)(iii)(G) (the "INTERCREDITOR
                  AGREEMENT"), among the Collateral Agent and IBM Credit
                  Corporation, duly executed by IBM Credit Corporation).

                                    (xviii) A favorable opinion of Snell &
                  Wilmer, counsel for the Loan Parties, in substantially the
                  form of Exhibit G hereto and as to such other matters as any
                  Lender Party through the Administrative Agent may reasonably
                  request.

                                    (xix) A favorable opinion of Gibson, Dunn &
                  Crutcher LLP, special bankruptcy counsel to the Loan Parties,
                  in substantially the form of Exhibit H hereto and as to such
                  other matters as any Lender Party through the Administrative
                  Agent may reasonably request.

                  (b) All proceedings taken in connection with the execution of
         this Agreement, the making of the Advances, the issuance of any Letter
         of Credit, and the execution and delivery of all other Loan Documents
         and all documents and papers relating thereto shall be satisfactory to
         the Administrative Agent and its counsel. The Administrative Agent and
         its counsel shall have received copies of such documents and papers as
         the Administrative Agent or its counsel may reasonably request in
         connection therewith, in all form and substance satisfactory to the
         Administrative Agent and its counsel.

                  (c) The First Day Orders shall be reasonably satisfactory in
         form and substance to the Administrative Agent, including, without
         limitation, an order providing for the continuation of the pre-Filing
         Date cash management system of the Borrowers and the Guarantors with
         Citibank, N.A., as modified in accordance with the terms of this
         Agreement.

                  (d) The Lender Parties shall be satisfied with the legal
         structure and capitalization of each Loan Party and each of its
         Subsidiaries the capital stock of which Subsidiaries is being pledged
         pursuant to the Loan Documents, including the terms and conditions of
         the charter, bylaws and each class of capital stock or other equity
         interest of each Loan Party and each such Subsidiary and of each
         agreement or instrument relating to such structure or capitalization.

                  (e) The Lender Parties shall be satisfied that all Existing
         Debt, other than the Debt (including Debt under the Pre-Petition
         Inventory Financing Agreements) identified on Schedule 4.01(t) hereto
         (the "SURVIVING DEBT"), has been prepaid, redeemed or defeased in full
         or otherwise satisfied and extinguished and that all such Surviving
         Debt shall be on terms and conditions reasonably satisfactory to the
         Lender Parties.

                                       53
<PAGE>

                  (f) Before giving effect to the transactions contemplated by
         the Transaction Documents and except as disclosed in the Parent
         Guarantor's annual report on Form 10-K for the Fiscal Year ended
         October 31, 1999 or otherwise disclosed to the Lender Parties in
         writing prior to the date hereof, there shall have occurred no Material
         Adverse Change since November 1, 1999 (other than the commencement of
         the Cases).

                  (g) There shall exist no action, suit, investigation,
         litigation or proceeding affecting any Loan Party or any of its
         Subsidiaries pending or threatened before any court, governmental
         agency or arbitrator that (i) would be reasonably likely to have a
         Material Adverse Effect other than the matters described on Schedule
         4.01(f) hereto (the "DISCLOSED LITIGATION") and the commencement of the
         Cases or (ii) purports to affect the legality, validity or
         enforceability of any Transaction Document or the consummation of the
         transactions contemplated by the Transaction Documents, and there shall
         have been no adverse change in the status, or financial effect on any
         Loan Party or any of its Subsidiaries, of the Disclosed Litigation from
         that described on Schedule 4.01(f) hereto.

                  (h) All governmental and third party consents and approvals
         necessary in connection with the transactions contemplated by the
         Transaction Documents shall have been obtained (without the imposition
         of any conditions that are not acceptable to the Lender Parties) and
         shall remain in effect; and no law or regulation shall be applicable in
         the judgment of the Lender Parties, in each case that restrains,
         prevents or imposes materially adverse conditions upon the transactions
         contemplated by the Transaction Documents or the rights of the Loan
         Parties or their Subsidiaries freely to transfer or otherwise dispose
         of, or to create any Lien on, any properties now owned or hereafter
         acquired by any of them other than the entry by the Bankruptcy Court of
         the Interim Order or the Final Order, as applicable.

                  (i) The Lender Parties shall have completed a due diligence
         investigation of the Parent Guarantor and its Subsidiaries in scope,
         and with results, satisfactory to the Lender Parties, and nothing shall
         have come to the attention of the Lender Parties during the course of
         such due diligence investigation to lead them to believe that the
         Information Memorandum was or has become misleading, incorrect or
         incomplete in any material respect; without limiting the generality of
         the foregoing, the Lender Parties shall have been given such access to
         the management, records, books of account, contracts and properties of
         the Parent Guarantor and its Subsidiaries as they shall have requested.

                  (j) The Borrowers shall have paid all accrued fees of the
         Agents and the Lender Parties and all reasonable accrued expenses of
         the Agents (including the reasonable accrued fees and expenses of
         counsel to the Administrative Agent and local counsel to the Lender
         Parties).

                                       54
<PAGE>

                  (k) The Lender Parties shall be satisfied with the Parent
         Guarantor's and each Borrower's management.

                  SECTION 3.02. CONDITIONS PRECEDENT TO EACH BORROWING, ISSUANCE
AND INCREASE OF AVAILABLE AMOUNT. The obligation of each Lender to make an
Advance (other than a Letter of Credit Advance made by the Issuing Bank or a
Lender pursuant to Section 2.03(c) and a Swing Line Advance made by a Lender
pursuant to Section 2.02(b)) on the occasion of each Borrowing (including the
initial Borrowing) and the obligation of the Issuing Bank to issue a Letter of
Credit (including the initial issuance), renew a Letter of Credit, the right of
the Borrowers to request a Swing Line Borrowing shall be subject to the further
conditions precedent that on the date of such Borrowing, issuance, renewal or
increase (a) the following statements shall be true (and each of the giving of
the applicable Notice of Borrowing, Notice of Swing Line Borrowing, Notice of
Issuance, Notice of Renewal, or request for increase in Available Amount and the
acceptance by the Borrowers of the proceeds of such Borrowing or of such Letter
of Credit or the renewal of such Letter of Credit shall constitute a
representation and warranty by the Borrowers that both on the date of such
notice and on the date of such Borrowing, issuance, renewal or increase such
statements are true):

                  (i) the representations and warranties contained in each Loan
         Document are correct on and as of such date, before and after giving
         effect to such Borrowing, issuance, renewal or increase and to the
         application of the proceeds therefrom, as though made on and as of such
         date other than any such representations or warranties that, by their
         terms, refer to a specific date other than the date of such Borrowing,
         issuance, renewal or increase, in which case as of such specific date;

                  (ii) no Default has occurred and is continuing, or would
         result from such Borrowing, issuance, renewal or increase or from the
         application of the proceeds therefrom; and

                  (iii) for each Working Capital Advance or Swing Line Advance
         made by the Swing Line Bank or issuance or renewal of any Letter of
         Credit, (A) the sum of the Loan Values of the Eligible Collateral MINUS
         $16,000,000 exceeds (B) the aggregate principal amount of the Working
         Capital Advances PLUS Swing Line Advances PLUS Letter of Credit
         Advances to be outstanding PLUS the aggregate Available Amount of all
         Letters of Credit to be outstanding after giving effect to such
         Advance, issuance, renewal or increase, respectively;

                  (b) the Interim Order shall be in full force and effect and
shall not have been vacated, reversed, modified or amended and there shall be no
stay of the performance of any obligation of either Borrower or any of the Loan
Parties, provided that if at the time of any Borrowing or the issuance of any
Letter of Credit the aggregate amount of either of which, when added to the sum
of the principal amount of all Advances then outstanding plus the aggregate
Available Amount under all Letters of Credit (assuming compliance with all
conditions to drawing), would exceed such amount authorized by the Bankruptcy
Court in the Interim Order (collectively, the "ADDITIONAL CREDIT"), the
Administrative Agent and each of the Lender Parties shall have received a
certified copy of an order of the Bankruptcy Court in substantially the form of
Exhibit F-2 (the "FINAL ORDER") and at the time of the extension of the
Additional Credit the Final Order shall be in full force and effect, and shall
not have been vacated, reversed, modified, amended and there shall be no stay of
the performance of any obligation of either Borrower or any of the Loan Parties
(the parties hereto acknowledge that the foregoing shall not preclude the entry
of any order of the Bankruptcy Court approving or authorizing an amendment or
modification of this Agreement or any other Loan Document or the Interim Order
permitted by Section 9.01 which amendment or modification shall be acceptable to
the Lenders whose consent is required to approve such amendment or modification
under Section 9.01); and

                                       55
<PAGE>

                  (c) the Administrative Agent shall have received such other
approvals, opinions or documents as any Lender Party through the Administrative
Agent may reasonably request.

                  SECTION 3.03. DETERMINATIONS UNDER SECTION 3.01. For purposes
of determining compliance with the conditions specified in Section 3.01, each
Lender Party shall be deemed to have consented to, approved or accepted or to be
satisfied with each document or other matter required thereunder to be consented
to or approved by or acceptable or satisfactory to the Lender Parties unless an
officer of the Administrative Agent responsible for the transactions
contemplated by the Loan Documents shall have received notice from such Lender
Party prior to the Initial Extension of Credit specifying its objection thereto
and if the Initial Extension of Credit consists of a Borrowing, such Lender
Party shall not have made available to the Administrative Agent such Lender
Party's ratable portion of such Borrowing.

                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES

                  SECTION 4.01. REPRESENTATIONS AND WARRANTIES OF THE BORROWERS
AND THE PARENT GUARANTOR. Each Borrower and the Parent Guarantor represents and
warrants as follows:

                  (a) Each Loan Party and each of its Subsidiaries (i) is duly
         organized, validly existing and in good standing under the laws of the
         jurisdiction of its organization, (ii) is duly qualified as a foreign
         corporation, foreign limited liability company or foreign limited
         partnership, as the case may be, and in good standing in each other
         jurisdiction in which it owns or leases property or in which the
         conduct of its business requires it to so qualify or be licensed except
         where the failure to qualify or be licensed would not be reasonably
         likely to have a Material Adverse Effect and (iii) has all requisite
         power and authority (including, without limitation, all governmental
         licenses, permits and other approvals) to own or lease and operate its
         properties and to carry on its business as now conducted and as
         proposed to be conducted.

                                       56
<PAGE>

                  (b) Set forth on Schedule 4.01(b) hereto is a complete and
         accurate list of all Subsidiaries of each Loan Party, showing as of the
         date hereof (as to each such Subsidiary) the jurisdiction of its
         organization, the number of shares of each class of capital stock
         authorized, and the number outstanding, on the date hereof and the
         percentage of the outstanding shares of each such class owned (directly
         or indirectly) by such Loan Party and the number of shares covered by
         all outstanding options, warrants, rights of conversion or purchase and
         similar rights at the date hereof. All of the outstanding capital stock
         of all of each Loan Party's Subsidiaries has been validly issued, is
         fully paid and non-assessable and is owned by such Loan Party or one or
         more of its Subsidiaries free and clear of all Liens, except those
         created under the Collateral Documents and Liens permitted under
         Section 5.01(a).

                  (c) The execution, delivery and performance by each Loan Party
         of each Transaction Document to which it is or is to be a party, and
         the consummation of the transactions contemplated by the Transaction
         Documents, are within such Loan Party's powers, have been duly
         authorized by all necessary corporate or other action and are
         authorized by the Interim Order or the Final Order, as applicable, and
         do not (i) contravene such Loan Party's charter or bylaws, (ii) violate
         any law, rule, regulation (including, without limitation, Regulation X
         of the Board of Governors of the Federal Reserve System), order, writ,
         judgment, injunction, decree, determination or award, (iii) conflict
         with or result in the breach of, or constitute a default or require any
         payment to be made under, any contract, loan agreement, indenture,
         mortgage, deed of trust, lease or other instrument binding on or
         affecting any Loan Party, any of its Subsidiaries or any of their
         properties entered into after the Filing Date, or (iv) except for the
         Liens created under the Loan Documents, the Interim Order, and the
         Final Order, result in or require the creation or imposition of any
         Lien upon or with respect to any of the properties of any Loan Party or
         any of its Subsidiaries. No Loan Party or any of its Subsidiaries is in
         violation of any such law, rule, regulation, order, writ, judgment,
         injunction, decree, determination or award or in breach of any such
         contract, loan agreement, indenture, mortgage, deed of trust, lease or
         other instrument, the violation or breach of which could be reasonably
         likely to have a Material Adverse Effect.

                  (d) No authorization or approval or other action by, and no
         notice to or filing with, any governmental authority or regulatory body
         or any other third party is required for (i) the due execution,
         delivery, recordation, filing or performance by any Loan Party of any
         Transaction Document to which it is or is to be a party, or for the
         consummation of the transactions contemplated by the Transaction
         Documents, (ii) the grant by any Loan Party of the Liens granted by it
         pursuant to the Collateral Documents, (iii) the perfection or
         maintenance of the Liens created under the Collateral Documents
         (including the first priority nature thereof) or (iv) the exercise by
         any Agent or any Lender Party of its rights under the Loan Documents or
         the remedies in respect of the Collateral pursuant to the Collateral
         Documents, except for (x) the entry by the Bankruptcy Court of the
         Interim Order or the Final Order, as applicable, and (y) the
         authorizations, approvals, actions, notices and filings listed on
         Schedule 4.01(d) hereto, all of which have been duly obtained, taken,
         given or made and are in full force and effect.

                                       57
<PAGE>

                  (e) This Agreement has been, and each other Transaction
         Document when delivered hereunder will have been, duly executed and
         delivered by each Loan Party party thereto. This Agreement is, and each
         other Transaction Document when delivered hereunder will be, the legal,
         valid and binding obligation of each Loan Party party thereto,
         enforceable against such Loan Party in accordance with its terms and
         the Interim Order or the Final Order as applicable.

                  (f) There is no action, suit, investigation, litigation or
         proceeding affecting any Loan Party or any of its Subsidiaries,
         including any Environmental Action, pending or threatened before any
         court, governmental agency or arbitrator that (i) would be reasonably
         likely to have a Material Adverse Effect (other than the Disclosed
         Litigation) or (ii) purports to affect the legality, validity or
         enforceability of any Transaction Document or the consummation of the
         transactions contemplated by the Transaction Documents other than the
         Interim Order and the Final Order, and there has been no adverse change
         in the status, or financial effect on any Loan Party or any of its
         Subsidiaries, of the Disclosed Litigation from that described on
         Schedule 4.01(f) hereto.

                  (g) The Consolidated balance sheets of the Parent Guarantor
         and its Subsidiaries as at November 1, 1999, and the related
         Consolidated statements of income and Consolidated statement of cash
         flows of the Parent Guarantor and its Subsidiaries for the fiscal year
         then ended, accompanied by an unqualified opinion of
         PricewaterhouseCoopers LLC, independent public accountants, and the
         Consolidated and Consolidating balance sheets of the Parent Guarantor
         and its Subsidiaries as at January 31, 2000, and the related
         Consolidated and Consolidating statements of income and Consolidated
         statement of cash flows of the Parent Guarantor and its Subsidiaries
         for the three months then ended, duly certified by the chief financial
         officer of the Parent Guarantor, copies of which have been furnished to
         each Lender Party, fairly present, subject, in the case of said balance
         sheet as at January 31, 2000, and said statements of income and cash
         flows for the nine months then ended, to year-end audit adjustments,
         the Consolidated and Consolidating financial condition of the Parent
         Guarantor and its Subsidiaries as at such dates and the Consolidated
         and Consolidating results of operations of the Parent Guarantor and its
         Subsidiaries for the periods ended on such dates, all in accordance
         with generally accepted accounting principles applied on a consistent
         basis, and, except as disclosed in the Parent Guarantor's quarterly
         report on Form 10-Q for the quarter ended January 31, 2000 or otherwise
         disclosed to the Lender Parties in writing prior to the date hereof,
         since November 1, 1999, there has been no Material Adverse Change
         (other than the commencement of the Cases).

                  (h) The Consolidated and Consolidating pro forma balance
         sheets of the Parent Guarantor and its Subsidiaries as at February 29,
         2000, and the related Consolidated and Consolidating pro forma
         statements of income and cash flows of the Parent Guarantor and its
         Subsidiaries for the eleven months then ended, certified by the chief
         financial officer of the Parent Guarantor, copies of which have been
         furnished to each Lender Party, fairly present the Consolidated and
         Consolidating pro forma financial condition of the Parent Guarantor and
         its Subsidiaries as at such date and the Consolidated and Consolidating
         pro forma results of operations of the Parent Guarantor and its
         Subsidiaries for the period ended on such date, in each case giving
         effect to the transactions contemplated by the Transaction Documents,
         all in accordance with GAAP.

                                       58
<PAGE>

                  (i) The Consolidated and Consolidating forecasted balance
         sheets, statements of income and statements of cash flows of the Parent
         Guarantor and its Subsidiaries delivered to the Lender Parties pursuant
         to Section 3.01(a)(xi) or 5.03 were prepared in good faith on the basis
         of the assumptions stated therein, which assumptions were fair in light
         of the conditions existing at the time of delivery of such forecasts,
         and represented, at the time of delivery, the Parent Guarantor best
         estimate of its future financial performance.

                  (j) Neither the Information Memorandum nor any other
         information, exhibit or report furnished by or on behalf of any Loan
         Party to any Agent or any Lender Party (whether or not in writing) in
         connection with the negotiation and syndication of the Loan Documents
         or pursuant to the terms of the Loan Documents contained any untrue
         statement of a material fact or omitted to state a material fact
         necessary to make the statements made therein not misleading.

                  (k) No Loan Party is engaged in the business of extending
         credit for the purpose of purchasing or carrying Margin Stock, and no
         proceeds of any Advance or drawings under any Letter of Credit will be
         used to purchase or carry any Margin Stock or to extend credit to
         others for the purpose of purchasing or carrying any Margin Stock.

                  (l) Neither any Loan Party nor any of its Subsidiaries is an
         "investment company," or an "affiliated person" of, or "promoter" or
         "principal underwriter" for, an "investment company," as such terms are
         defined in the Investment Company Act of 1940, as amended. Neither any
         Loan Party nor any of its Subsidiaries is a "holding company", or a
         "subsidiary company" of a "holding company", or an "affiliate" of a
         "holding company" or of a "subsidiary company" or a "holding company",
         as such terms are defined int he Public Utility Holding Company Act of
         1935, as amended. Neither the making of any Advances, nor the issuance
         of any Letters of Credit, nor the application of the proceeds or
         repayment thereof by the Borrowers, nor the consummation of the other
         transactions contemplated by the Transaction Documents, will violate
         any provision of any such Act or any rule, regulation or order of the
         Securities and Exchange Commission thereunder.

                                       59
<PAGE>

                  (m) Neither any Loan Party nor any of its Subsidiaries is a
         party to any indenture, loan or credit agreement or any lease or other
         agreement or instrument or subject to any charter or corporate
         restriction that would be reasonably likely to have a Material Adverse
         Effect.

                  (n) Each of the Interim Order and the Final Order, as
         applicable, creates in favor of the Collateral Agent for the benefit of
         the Secured Parties, a legal, valid and enforceable security interest
         in the Collateral and each of the Interim Order and the Final Order, as
         applicable, constitutes the creation of a fully perfected first
         priority lien on, and security interest in, all right, title and
         interest of the grantors thereunder in such Collateral in each case
         prior and superior in right to any Person, except as otherwise provided
         in the Interim Order and the Final Order, as applicable. The Loan
         Parties are the legal and beneficial owners of the Collateral free and
         clear of any Lien, except for the liens and security interests created
         or permitted under the Loan Documents, the Interim Order and the Final
         Order.

                  (o)  (i)  No ERISA Event has occurred or is reasonably
         expected to occur with respect to any Plan.

                  (ii) Neither any Loan Party nor any ERISA Affiliate has
         incurred or is reasonably expected to incur any Withdrawal Liability to
         any Multiemployer Plan.

                  (iii) Neither any Loan Party nor any ERISA Affiliate has been
         notified by the sponsor of a Multiemployer Plan that such Multiemployer
         Plan is in reorganization or has been terminated, within the meaning of
         Title IV of ERISA, and no such Multiemployer Plan is reasonably
         expected to be in reorganization or to be terminated, within the
         meaning of Title IV of ERISA.

                  (iv) Schedule B (Actuarial Information) to the most recent
         annual report (Form 5500 Series) for each Plan, copies of which have
         been filed with the Internal Revenue Service and furnished to the
         Lender Parties, is complete and accurate and fairly presents the
         funding status of such Plan, and since the date of such Schedule B
         there has been no material adverse change in such funding status.

                  (p) (i) The operations and properties of each Loan Party and
         each of its Subsidiaries comply in all material respects with all
         applicable Environmental Laws and Environmental Permits, all past
         non-compliance with such Environmental Laws and Environmental Permits
         has been resolved without ongoing obligations or costs, and no
         circumstances exist that would be reasonably likely to (A) form the
         basis of an Environmental Action against any Loan Party or any of its
         Subsidiaries or any of their properties that could have a Material
         Adverse Effect or (B) cause any such property to be subject to any
         restrictions on ownership, occupancy, use or transferability under any
         Environmental Law.

                  (ii) To the best of the Borrowers' knowledge, none of the
         properties currently or formerly owned or operated by any Loan Party or
         any of its Subsidiaries is listed or proposed for listing on the NPL or
         on the CERCLIS or any analogous foreign, state or local list or is
         adjacent to any such property; there are no and never have been any
         underground or aboveground storage tanks or any surface impoundments,
         septic tanks, pits, sumps or lagoons in which Hazardous Materials are
         being or have been treated, stored or disposed on any property
         currently owned or operated by any Loan Party or any of its
         Subsidiaries or, to the best of its knowledge, on any property formerly
         owned or operated by any Loan Party or any of its Subsidiaries; there
         is no asbestos or asbestos-containing material on any property
         currently owned or operated by any Loan Party or any of its
         Subsidiaries; and to the best of the Borrowers' knowledge, Hazardous
         Materials have not been released, discharged or disposed of on any
         property currently or formerly owned or operated by any Loan Party or
         any of its Subsidiaries in violation of Environmental Laws.

                                       60
<PAGE>

                  (iii) Neither any Loan Party nor any of its Subsidiaries is
         undertaking, and has not completed, either individually or together
         with other potentially responsible parties, any investigation or
         assessment or remedial or response action relating to any actual or
         threatened release, discharge or disposal of Hazardous Materials in
         violation of Environmental Laws at any site, location or operation,
         either voluntarily or pursuant to the order of any governmental or
         regulatory authority or the requirements of any Environmental Law; and
         all Hazardous Materials generated, used, treated, handled or stored at,
         or transported to or from, any property currently or formerly owned or
         operated by any Loan Party or any of its Subsidiaries have been
         disposed of in a manner not reasonably expected to result in material
         liability to any Loan Party or any of its Subsidiaries.

                  (q) (i) Each Loan Party and each of its Subsidiaries and
         Affiliates has filed, has caused to be filed or has been included in
         all tax returns (Federal, state, local and foreign) required to be
         filed and has paid all taxes shown thereon to be due, together with
         applicable interest and penalties, except to the extent prohibited by
         the Bankruptcy Code in connection with the Cases.

                  (ii) Set forth on Schedule 4.01(q) hereto is a complete and
         accurate list, as of the date hereof, of each taxable year of each Loan
         Party and each of its Subsidiaries and Affiliates for which Federal
         income tax returns have been filed and for which the expiration of the
         applicable statute of limitations for assessment or collection has not
         occurred by reason of extension or otherwise (an "OPEN YEAR").

                  (iii) The aggregate unpaid amount, as of the date hereof, of
         adjustments to the Federal income tax liability of each Loan Party and
         each of its Subsidiaries and Affiliates proposed by the Internal
         Revenue Service with respect to Open Years does not exceed $7,500,000.
         No issues have been raised by the Internal Revenue Service in respect
         of Open Years that, in the aggregate, would be reasonably likely to
         have a Material Adverse Effect.

                                       61
<PAGE>

                  (iv) The aggregate unpaid amount, as of the date hereof, of
         adjustments to the state, local and foreign tax liability of each Loan
         Party and its Subsidiaries and Affiliates proposed by all state, local
         and foreign taxing authorities (other than amounts arising from
         adjustments to Federal income tax returns) does not exceed $7,500,000.
         No issues have been raised by such taxing authorities that, in the
         aggregate, would be reasonably likely to have a Material Adverse
         Effect.

                  (r) Neither the business nor the properties of any Loan Party
         or any of its Subsidiaries are affected by any fire, explosion,
         accident, strike, lockout or other labor dispute, drought, storm, hail,
         earthquake, embargo, act of God or of the public enemy or other
         casualty (whether or not covered by insurance) that would be reasonably
         likely to have a Material Adverse Effect.

                  (s) Set forth on Schedule 4.01(s) hereto is a complete and
         accurate list of all Existing Debt separately identified by category
         (e.g. trade payables, payroll, Debt for Borrowed Money and other)
         incurred prior to the Filing Date. There are no material liabilities or
         obligations for Debt other than (i) the liabilities and obligations
         listed on Schedule 4.01(t) or (ii) the Obligations.

                  (t) Set forth on Schedule 4.01(t) hereto is a complete and
         accurate list of all Surviving Debt, showing as of the date hereof the
         principal amount outstanding or, in the case of a revolving credit
         facility, the aggregate amount of the commitments thereunder, the
         maturity date thereof and the amortization schedule therefor.

                  (u) Set forth on Schedule 4.01(u) hereto is a complete and
         accurate list of all real property owned by any Loan Party or any of
         its Subsidiaries, showing as of the date hereof the street address,
         county or other relevant jurisdiction, state, record owner and book and
         estimated fair value thereof. Each Loan Party or such Subsidiary has
         good, marketable and insurable fee simple title to such real property,
         free and clear of all Liens, other than Liens created or permitted by
         the Loan Documents.

                  (v) Set forth on Schedule 4.01(v) hereto is a complete and
         accurate list of all leases of real property under which any Loan Party
         or any of its Subsidiaries is the lessee, showing as of the date hereof
         the street address, county or other relevant jurisdiction, state,
         lessor, lessee, expiration date and annual rental cost thereof. Each
         such lease is the legal, valid and binding obligation of the lessor
         thereof, enforceable in accordance with its terms.

                  (w) Set forth on Schedule 4.01(w) hereto is a complete and
         accurate list of all Investments held by any Loan Party or any of its
         Subsidiaries on the date hereof, showing as of the date hereof the
         amount, obligor or issuer and maturity, if any, thereof.

                  (x) Set forth on Schedule 4.01(x) hereto is a complete and
         accurate list of all patents, trademarks, trade names, service marks
         and copyrights, and all applications therefor and licenses thereof, of
         each Loan Party or any of its Subsidiaries, showing as of the date
         hereof the jurisdiction in which registered, the registration number,
         the date of registration and the expiration date.

                                       62
<PAGE>

                  (y) Each Non-Filing Subsidiary is an Immaterial Subsidiary
         (other than MicroAge Teleservices, L.L.C. and Eleris, Inc.).

                  (z) The Parent Guarantor has, independently and without
         reliance upon the Administrative Agent or any Lender Party and based on
         such documents and information as it has deemed appropriate, made its
         own credit analysis and decision to enter into the Parent Guaranty and
         each other Loan Document to which it is or is to be a party, and the
         Parent Guarantor has established adequate means of obtaining from each
         Loan Party on a continuing basis information pertaining to, and is now
         and on a continuing basis will be completely familiar with, the
         business, condition (financial or otherwise), operations, performance,
         properties and prospects of such Loan Party.

                                    ARTICLE V

               COVENANTS OF THE BORROWERS AND THE PARENT GUARANTOR

                  SECTION 5.01. AFFIRMATIVE COVENANTS. So long as any Advance or
any other Obligation of any Loan Party under any Loan Document shall remain
unpaid, any Letter of Credit shall be outstanding or any Lender Party shall have
any Commitment hereunder, each Borrower and the Parent Guarantor will:

                  (a) COMPLIANCE WITH LAWS, ETC. Comply, and cause each of its
         Subsidiaries to comply, in all material respects, with all applicable
         laws, rules, regulations and orders, such compliance to include,
         without limitation, compliance with ERISA and the Racketeer Influenced
         and Corrupt Organizations Chapter of the Organized Crime Control Act of
         1970; PROVIDED, HOWEVER, each Loan Party shall comply in all respects
         with (i) the Bankruptcy Code, (ii) the Federal Rules of Bankruptcy
         Procedure and (iii) the local rules and orders of the Bankruptcy Court.

                  (b) PAYMENT OF TAXES, ETC. Pay and discharge, and cause each
         of its Subsidiaries to pay and discharge, before the same shall become
         delinquent to the extent permitted or required under the Bankruptcy
         Code and by the Bankruptcy Court, (i) all taxes, assessments and
         governmental charges or levies imposed upon it or upon its property and
         (ii) all lawful claims that, if unpaid, might by law become a Lien upon
         its property; PROVIDED, HOWEVER, that neither the Parent Guarantor nor
         any of its Subsidiaries shall be required to pay or discharge any such
         tax, assessment, charge or claim that is being contested in good faith
         and by proper proceedings and as to which appropriate reserves are
         being maintained, unless and until any Lien resulting therefrom
         attaches to its property and becomes enforceable against its other
         creditors.

                  (c) COMPLIANCE WITH ENVIRONMENTAL LAWS. Comply, and cause each
         of its Subsidiaries and all lessees and other Persons operating or
         occupying its properties to comply, in all material respects, with all
         applicable Environmental Laws and Environmental Permits; obtain and
         renew and cause each of its Subsidiaries to obtain and renew all
         Environmental Permits necessary for its operations and properties; and
         conduct, and cause each of its Subsidiaries to conduct, any
         investigation, study, sampling and testing, and undertake any cleanup,
         removal, remedial or other action necessary to remove, mitigate and
         clean up all Hazardous Materials from any of its properties, in
         accordance with the requirements of all Environmental Laws; PROVIDED,
         HOWEVER, that neither the Parent Guarantor nor any of its Subsidiaries
         shall be required to undertake any such cleanup, removal, remedial or
         other action to the extent that its obligation to do so is being
         contested in good faith and by proper proceedings and appropriate
         reserves are being maintained with respect to such circumstances.

                                       63
<PAGE>

                  (d) MAINTENANCE OF INSURANCE. Maintain, and cause each of its
         Subsidiaries to maintain, insurance with responsible and reputable
         insurance companies or associations in such amounts and covering such
         risks as is usually carried by companies engaged in similar businesses
         and owning similar properties in the same general areas in which the
         Parent Guarantor or such Subsidiary operates.

                  (e) PRESERVATION OF LEGAL EXISTENCE, ETC. Preserve and
         maintain, and cause each of its Subsidiaries to preserve and maintain,
         its existence, legal structure, legal name, rights (charter and
         statutory), permits, licenses, approvals, privileges and franchises;
         PROVIDED, HOWEVER, that the Parent Guarantor and its Subsidiaries may
         consummate any merger or consolidation permitted under Section 5.02(d)
         and PROVIDED FURTHER that neither the Parent Guarantor nor any of its
         Subsidiaries shall be required to preserve any right, permit, license,
         approval, privilege or franchise if the Board of Directors of the
         Parent Guarantor or such Subsidiary shall determine that the
         preservation thereof is no longer desirable in the conduct of the
         business of the Parent Guarantor or such Subsidiary, as the case may
         be, and that the loss thereof is not disadvantageous in any material
         respect to the Parent Guarantor, such Subsidiary or the Lender Parties.

                  (f) VISITATION RIGHTS. At any reasonable time and from time to
         time and after providing at least two Business Days prior notice if no
         Default shall have occurred and be continuing, permit any of the Agents
         or any of the Lender Parties or any agents or representatives thereof,
         to examine and make copies of and abstracts from the records and books
         of account of, and visit the properties of, the Parent Guarantor and
         any of its Subsidiaries, and to discuss the affairs, finances and
         accounts of the Parent Guarantor and any of its Subsidiaries with any
         of their officers or directors and with their independent certified
         public accountants.

                  (g) KEEPING OF BOOKS. Keep, and cause each of its Subsidiaries
         to keep, proper books of record and account, in which full and correct
         entries shall be made of all financial transactions and the assets and
         business of the Parent Guarantor and each such Subsidiary in accordance
         with generally accepted accounting principles in effect from time to
         time.

                                       64
<PAGE>

                  (h) MAINTENANCE OF PROPERTIES, ETC. Maintain and preserve, and
         cause each of its Subsidiaries to maintain and preserve, all of its
         properties that are used or useful in the conduct of its business in
         good working order and condition, ordinary wear and tear excepted.

                  (i) TRANSACTIONS WITH AFFILIATES. Conduct, and cause each of
         its Subsidiaries to conduct, all transactions otherwise permitted under
         the Loan Documents with any of their Affiliates on terms that are fair
         and reasonable and no less favorable to the Parent Guarantor or such
         Subsidiary than it would obtain in a comparable arm's-length
         transaction with a Person not an Affiliate; PROVIDED, HOWEVER, that all
         transactions with Non-Filing subsidiaries are prohibited other than the
         transactions expressly contemplated by the Eleris Documents and as
         expressly permitted in Section 5.02(y).

                  (j) COVENANT TO GUARANTEE OBLIGATIONS AND GIVE SECURITY. Upon
         (x) the request of the Collateral Agent following the occurrence and
         during the continuance of a Default, (y) the formation or acquisition
         of any new direct or indirect Subsidiaries by any Loan Party or (z) the
         acquisition of any property by any Loan Party, and such property, in
         the judgment of the Collateral Agent, shall not already be subject to a
         perfected first priority security interest in favor of the Collateral
         Agent for the benefit of the Secured Parties, then the Borrowers shall,
         in each case at the Borrowers' expense:

                           (i) in connection with the formation or acquisition
                  of a Subsidiary, within 10 days after such formation or
                  acquisition, cause each such Subsidiary, and cause each direct
                  and indirect parent of such Subsidiary (if it has not already
                  done so), to duly execute and deliver to the Collateral Agent
                  a guaranty or guaranty supplement, in form and substance
                  satisfactory to the Collateral Agent, guaranteeing the other
                  Loan Parties' obligations under the Loan Documents,

                           (ii) within 10 days after such request, formation or
                  acquisition, furnish to the Collateral Agent a description of
                  the real and personal properties of the Loan Parties and their
                  respective Subsidiaries in detail satisfactory to the Agent,

                           (iii) within 15 days after such request, formation or
                  acquisition, duly execute and deliver, and cause each such
                  Subsidiary and each direct and indirect parent of such
                  Subsidiary (if it has not already done so) to duly execute and
                  deliver, to the Collateral Agent mortgages, pledges,
                  assignments, security agreement supplements and other security
                  agreements, as specified by and in form and substance
                  satisfactory to the Collateral Agent, securing payment of all
                  the Obligations of the applicable Loan Party, such Subsidiary
                  or such parent, as the case may be, under the Loan Documents
                  and constituting Liens on all such properties,

                                       65
<PAGE>

                           (iv) within 30 days after such request, formation or
                  acquisition, take, and cause such Subsidiary or such parent to
                  take, whatever action (including, without limitation, the
                  recording of mortgages, the filing of Uniform Commercial Code
                  financing statements and the giving of notices) may be
                  necessary or advisable in the opinion of the Collateral Agent
                  to vest in the Collateral Agent (or in any representative of
                  the Collateral Agent designated by it) valid and subsisting
                  Liens on the properties purported to be subject to the
                  mortgages, pledges, assignments, security agreement
                  supplements and security agreements delivered pursuant to this
                  Section 5.01(j), enforceable against all third parties in
                  accordance with their terms,

                           (v) within 60 days after such request, formation or
                  acquisition, deliver to the Collateral Agent, upon the request
                  of the Collateral Agent in its sole discretion, a signed copy
                  of a favorable opinion, addressed to the Collateral Agent and
                  the other Secured Parties, of counsel for the Loan Parties
                  acceptable to the Collateral Agent as to the matters contained
                  in clauses (i), (iii) and (iv) above, as to such guaranties,
                  guaranty supplements, pledges, assignments, security agreement
                  supplements and security agreements being legal, valid and
                  binding obligations of each Loan Party thereto enforceable in
                  accordance with their terms and as to such other matters as
                  the Collateral Agent may reasonably request,

                           (vi) as promptly as practicable after such request,
                  formation or acquisition, deliver, upon the request of the
                  Collateral Agent in its sole discretion, to the Collateral
                  Agent with respect to each parcel of real property owned or
                  held by the entity that is the subject of such request,
                  formation or acquisition title reports, surveys and
                  engineering, soils and other reports, and environmental
                  assessment reports, each in scope, form and substance
                  satisfactory to the Collateral Agent, PROVIDED, HOWEVER, that
                  to the extent that any Loan Party or any of its Subsidiaries
                  shall have otherwise received any of the foregoing items with
                  respect to such real property, such items shall, promptly
                  after the receipt thereof, be delivered to the Collateral
                  Agent,

                           (vii) upon the occurrence and during the continuance
                  of a Default, promptly cause to be deposited any and all cash
                  dividends paid or payable to it or any of its Subsidiaries
                  from any of its Subsidiaries from time to time into the Cash
                  Collateral Account, and with respect to all other dividends
                  paid or payable to it or any of its Subsidiaries from time to
                  time, promptly execute and deliver, or cause such Subsidiary
                  to promptly execute and deliver, as the case may be, any and
                  all further instruments and take or cause such Subsidiary to
                  take, as the case may be, all such other action as the
                  Collateral Agent may deem necessary or desirable in order to
                  obtain and maintain from and after the time such dividend is
                  paid or payable a perfected, first priority lien on and
                  security interest in such dividends, and

                                       66
<PAGE>

                           (viii) at any time and from time to time, promptly
                  execute and deliver any and all further instruments and
                  documents and take all such other action as the Collateral
                  Agent may deem necessary or desirable in obtaining the full
                  benefits of, or in perfecting and preserving the Liens of,
                  such guaranties, mortgages, pledges, assignments, security
                  agreement supplements and security agreements.

                  (k) FURTHER ASSURANCES. (i) Promptly upon request by any
         Agent, or any Lender Party through the Administrative Agent, correct,
         and cause each of its Subsidiaries promptly to correct, any material
         defect or error that may be discovered in any Loan Document or in the
         execution, acknowledgment, filing or recordation thereof, and

                  (ii) Promptly upon request by any Agent, or any Lender Party
         through the Administrative Agent, do, execute, acknowledge, deliver,
         record, re-record, file, re-file, register and re-register any and all
         such further acts, deeds, conveyances, pledge agreements, assignments,
         financing statements and continuations thereof, termination statements,
         notices of assignment, transfers, certificates, assurances and other
         instruments as any Agent, or any Lender Party through the
         Administrative Agent, may reasonably require from time to time in order
         to (A) carry out more effectively the purposes of the Loan Documents,
         the Interim Order and the Final Order, as applicable (B) to the fullest
         extent permitted by applicable law, subject any Loan Party's or any of
         its Subsidiaries' properties, assets, rights or interests to the Liens
         now or hereafter intended to be covered by any of the Collateral
         Documents, (C) perfect and maintain the validity, effectiveness and
         priority of any of the Collateral Documents and any of the Liens
         intended to be created thereunder and (D) assure, convey, grant,
         assign, transfer, preserve, protect and confirm more effectively unto
         the Secured Parties the rights granted or now or hereafter intended to
         be granted to the Secured Parties under any Loan Document or under any
         other instrument executed in connection with any Loan Document to which
         any Loan Party or any of its Subsidiaries is or is to be a party, and
         cause each of its Subsidiaries to do so.

                  (l) PERFORMANCE OF RELATED DOCUMENTS. Perform and observe, and
         cause each of its Subsidiaries to perform and observe, all of the terms
         and provisions of each Related Document to be performed or observed by
         it, maintain each such Related Document in full force and effect,
         enforce such Related Document in accordance with its terms, take all
         such action to such end as may be from time to time requested by the
         Administrative Agent and, upon request of the Administrative Agent,
         make to each other party to each such Related Document such demands and
         requests for information and reports or for action as any Loan Party or
         any of its Subsidiaries is entitled to make under such Related Document
         except as expressly otherwise permitted under the Bankruptcy Code.

                  (m) COMPLIANCE WITH TERMS OF LEASEHOLDS. Make all payments and
         otherwise perform all obligations in respect of all leases of real
         property to which the Parent Guarantor or any of its Subsidiaries is a
         party, keep such leases in full force and effect and not allow such
         leases to lapse or be terminated or any rights to renew such leases to
         be forfeited or canceled except as expressly permitted under Section
         365 of the Bankruptcy Code and consented to by the Administrative Agent
         in writing prior to such action being taken (such consent not to be
         unreasonably withheld), notify the Administrative Agent of any default
         by any party with respect to such leases and cooperate with the
         Administrative Agent in all respects to cure any such default, and
         cause each of its Subsidiaries to do so.

                                       67
<PAGE>

                  (n) CASH CONCENTRATION ACCOUNT; L/C CASH COLLATERAL ACCOUNT.
         (i) Maintain, and cause each of its Subsidiaries to maintain, a main
         cash concentration account with Citibank and lockbox accounts into
         which all proceeds of Collateral are paid with one or more banks
         acceptable to the Collateral Agent that have accepted the assignment of
         such accounts to the Collateral Agent for the benefit of the Secured
         Parties pursuant to the Security Agreement.

                           (ii)  Establish and maintain a L/C Cash Collateral
         Account upon the Collateral Agent's request.

                  (o) PRIORITY. Acknowledge pursuant to Section 364(c)(1) of the
         Bankruptcy Code, the obligations of the Loan Parties hereunder and
         under the other Loan Documents constitute allowed administrative
         expense claims in the Cases having priority over all administrative
         expenses of the kind specified in Sections 503(b) or 507(b) of the
         Bankruptcy Code subject only to the Carve-Out.

                  (p) VALIDITY OF LOAN DOCUMENTS. Use its best efforts to object
         to any application made on behalf of any Loan Party or by any Person to
         the validity of any Loan Document or the applicability or
         enforceability of any Loan Document or which seeks to void, avoid,
         limit, or otherwise adversely affect the security interest created by
         or in any Loan Document or any payment made pursuant thereto.

                  SECTION 5.02. NEGATIVE COVENANTS. So long as any Advance or
any other Obligation of any Loan Party under any Loan Document shall remain
unpaid, any Letter of Credit shall be outstanding or any Lender Party shall have
any Commitment hereunder, neither any Borrower nor the Parent Guarantor will, at
any time:

                  (a) LIENS, ETC. Create, incur, assume or suffer to exist, or
         permit any of its Subsidiaries to create, incur, assume or suffer to
         exist, any Lien on or with respect to any of its properties of any
         character (including, without limitation, accounts) whether now owned
         or hereafter acquired, or sign or file or suffer to exist, or permit
         any of its Subsidiaries to sign or file or suffer to exist, under the
         Uniform Commercial Code of any jurisdiction, a financing statement that
         names the Parent Guarantor or any of its Subsidiaries as debtor, or
         sign or suffer to exist, or permit any of its Subsidiaries to sign or
         suffer to exist, any security agreement authorizing any secured party
         thereunder to file such financing statement, or assign, or permit any
         of its Subsidiaries to assign, any accounts or other right to receive
         income (or apply to the Bankruptcy Court for authority to do so),
         except:

                                       68
<PAGE>

                            (i) Liens created under the Loan Documents and
                  contemplated by the Interim Order and the Final Order;

                            (ii) Permitted Liens;

                            (iii) Liens existing on the Filing Date and
                  described on Schedule 5.02(a) hereto;

                            (iv) Liens arising in connection with Capitalized
                  Leases permitted under Section 5.02(b)(iii)(B); PROVIDED that
                  no such Lien shall extend to or cover any Collateral or assets
                  other than the assets subject to such Capitalized Leases;

                            (v) Liens granted after the Filing Date in
                  connection with the Pre-Petition Inventory Financing
                  Agreements and as expressly permitted under the Interim Order
                  and the Filing Order;

                            (vi) Liens securing Debt permitted under Section
                  5.02(b)(iii)(I);

                            (vii) Liens arising in connection with the Floor
                  Planning Arrangements and as expressly permitted under the
                  Interim Order and the Final Order, and

                            (viii) Liens securing Debt permitted under Section
                  5.02(b)(iii)(F).

                  (b) DEBT. Create, incur, assume or suffer to exist, or permit
         any of its Subsidiaries to create, incur, assume or suffer to exist,
         any Debt, except:

                            (i) [Intentionally Omitted.]

                            (ii) in the case of any Subsidiary of any Borrower,
                  Debt owed to such Borrower or to a wholly owned Subsidiary of
                  such Borrower, PROVIDED that, in each case, such Debt (x)
                  shall constitute Pledged Debt, (y) shall be on terms
                  acceptable to the Administrative Agent and (z) shall be
                  evidenced by promissory notes in form and substance
                  satisfactory to the Administrative Agent and such promissory
                  notes shall be pledged as security for the Obligations under
                  the Loan Documents of the holder thereof and delivered to the
                  Collateral Agent pursuant to the terms of the Security
                  Agreement; and

                            (iii) in the case of the Loan Parties;

                            (A) Debt under the Loan Documents;

                            (B) Capitalized Leases not to exceed in the
                  aggregate $25,000,000 at any time outstanding;

                            (C) the Surviving Debt;

                            (D) indorsement of negotiable instruments for
                  deposit or collection or similar transactions in the ordinary
                  course of business;

                            (E) Debt under the Pre-Petition Inventory Financing
                  Agreements;

                            (F) Debt under inventory flooring arrangements
                  (other than the Pre-Petition Inventory Financing Agreements
                  and the Floor Planning Arrangements PROVIDED THAT with respect
                  to Floor Planning Arrangements, the terms of such arrangement
                  including, without limitation, intercreditor arrangements are
                  acceptable to the Administrative Agent) provided by a
                  manufacturer of computer equipment, secured by inventory and
                  equipment bearing the trademark or tradename of such
                  manufacturer, provided that, (x) the aggregate principal
                  amount of such Debt shall not exceed $10,000,000, and (y) the
                  terms of such arrangement including, without limitation,
                  intercreditor arrangements, are acceptable to the
                  Administrative Agent;

                                       69
<PAGE>

                            (G) Debt extending the maturity of, or refunding or
                  refinancing, in whole or in part, Debt described in clauses
                  (C), (E) and (H) (other than the Pre-Petition Inventory
                  Financing Agreements and Floor Planning Arrangements to which
                  IBM Credit Corporation is a party) above, PROVIDED that (1)
                  the terms of any such extending, refunding or refinancing
                  Debt, and of any agreement entered into and of any instrument
                  issued in connection therewith, are otherwise permitted by the
                  Loan Documents, (2) the terms relating to principal amount,
                  amortization, maturity, collateral (if any) and subordination
                  (if any), and other material terms taken as a whole, of any
                  such extending, refunding or refinancing Debt, and of any
                  agreement entered into and of any instrument issued in
                  connection therewith, are no less favorable in any material
                  respect to the Loan Parties or the Lender Parties than the
                  terms of any agreement or instrument governing the Debt being
                  extended, refunded or refinanced and the interest rate
                  applicable to such extending refunding or refinancing Debt
                  does not exceed the then applicable market interest rate, (3)
                  in the case of any Surviving Debt, the principal amount of
                  such Surviving Debt shall not be increased above the principal
                  amount thereof outstanding immediately prior to such
                  extension, refunding or refinancing and (4) in the case of any
                  Pre-Petition Inventory Financing Agreement, the creditors
                  thereof shall have entered into intercreditor agreements with
                  the Collateral Agent and the applicable Borrower that are no
                  less favorable in any material respect to the Loan Parties or
                  the Lender Parties than the terms of the intercreditor
                  agreement entered into with the creditor of such Pre-Petition
                  Inventory Financing Agreement prior to the Filing Date being
                  extended, refunded or refinanced;

                            (H) Debt under the Floor Planning Arrangements;

                            (I) Debt secured by a mortgage on the real property
                  located at 1330 West Southern, Tempe, Arizona.

                  (c) CHANGE IN NATURE OF BUSINESS. Make, or permit any of its
         Subsidiaries to make, any material change in the nature of its business
         as carried on at the date hereof.

                  (d) MERGERS, ETC. Merge into or consolidate with any Person or
         permit any Person to merge into it, or permit any of its Subsidiaries
         to do so (or apply to the Bankruptcy Court for authority to do so
         except in connection with the Reorganization Plan), except that any
         Subsidiary (other than a Non-Filing Subsidiary unless with the prior
         written consent of the Administrative Agent) of any Borrower may merge
         into or consolidate with any other Subsidiary (other than a Non-Filing
         Subsidiary unless with the prior written consent of the Administrative
         Agent) of such Borrower, PROVIDED that, in the case of any such merger
         or consolidation, the Person formed by such merger or consolidation
         shall be a wholly owned Subsidiary of such Borrower; PROVIDED, HOWEVER,
         that in each case, immediately after giving effect thereto, no event
         shall occur and be continuing that constitutes a Default and, in the
         case of any such merger to which any Borrower is a party, such Borrower
         is the surviving corporation.

                  (e) SALES, ETC., OF ASSETS. Sell, lease, transfer or otherwise
         dispose of, or permit any of its Subsidiaries to sell, lease, transfer
         or otherwise dispose of, any assets, or grant any option or other right
         to purchase, lease or otherwise acquire any assets (or apply to the
         Bankruptcy Court for authority to do so, except in connection with the
         Reorganization Plan) other than:

                           (i) Inventory to be sold in the ordinary course of
                  its business (except to any Non-Filing Subsidiary); and

                           (ii) sales or other dispositions of the membership
                  interests or substantially all of the assets of MicroAge
                  Teleservices, L.L.C. so long as (A) the purchase price paid to
                  the Borrowers or such Subsidiary shall be no less than the
                  fair market value at the time of such sale and (B) the
                  purchase price shall be paid to the Borrower or such
                  Subsidiary in cash;

         PROVIDED that in the case of clause (ii) above, the Borrowers shall,
         within one (1) Business Day after the date of receipt of the Net Cash
         Proceeds from such sale, prepay the Advances pursuant to, and in
         accordance with, Section 2.06(b)(ii).

                                       70
<PAGE>

                  (f) INVESTMENTS IN OTHER PERSONS. Make or hold, or permit any
         of its Subsidiaries to make or hold, any Investment in any Person,
         except,

                            (i) Investments by the Parent Guarantor and its
                  Subsidiaries in their Subsidiaries outstanding on the date
                  hereof;

                            (ii) loans and advances to employees in the ordinary
                  course of the business of the Parent Guarantor and its
                  Subsidiaries (other than Non-Filing Subsidiaries) as presently
                  conducted in an aggregate principal amount not to exceed
                  $500,000 at any time outstanding;

                            (iii) Investments by the Parent Guarantor and its
                  Subsidiaries in Cash Equivalents in an aggregate principal
                  amount not to exceed $5,000,000 at any time outstanding;

                            (iv) Investments existing on the date hereof and
                  described on Schedule 4.01(w) hereto;

                            (v) [intentionally omitted]

                            (vi) Investments consisting of intercompany Debt
                  permitted under Section 5.02(b)(ii); and

                  (g) RESTRICTED PAYMENTS. Declare or pay any dividends,
         purchase, redeem, retire, defease or otherwise acquire for value any of
         its capital stock or any warrants, rights or options to acquire such
         capital stock, now or hereafter outstanding, return any capital to its
         stockholders as such, make any distribution of assets, capital stock,
         warrants, rights, options, obligations or securities to its
         stockholders as such or issue or sell any capital stock or any
         warrants, rights or options to acquire such capital stock, or permit
         any of its Subsidiaries to do any of the foregoing or permit any of its
         Subsidiaries to purchase, redeem, retire, defease or otherwise acquire
         for value any capital stock of the Parent Guarantor or any warrants,
         rights or options to acquire such capital stock or to issue or sell any
         capital stock or any warrants, rights or options to acquire such
         capital stock (or apply to the Bankruptcy Court for authority to do so,
         except in connection with the Reorganization Plan), except that, so
         long as no Default shall have occurred and be continuing at the time of
         any action described in clause (i) or (ii) below or would result
         therefrom:

                            (i) any Subsidiary of any Borrower may (A) declare
                  and pay cash dividends to such Borrower and (B) declare and
                  pay cash dividends to any other Loan Party (other than
                  Non-Filing Subsidiary) of which it is a Subsidiary,

                           (ii) the Borrowers may pay cash dividends or
                  otherwise transfer funds to the Parent Guarantor or MicroAge
                  Computer Centers, Inc. for operating expenses incurred in the
                  normal course of business by the Parent Guarantor or MicroAge
                  Computer Centers, Inc. or paid by the Parent Guarantor or
                  MicroAge Computer Centers, Inc. on behalf of the Borrowers.
                  Such expenses include all payroll and benefits costs for all
                  Subsidiaries of the Parent Guarantor, telephone, travel, rent
                  and other occupancy costs, professional expenses, including
                  consulting, audit, accounting and legal expenses, corporate
                  insurance expenses, data processing costs and other operating
                  expenses.

                                       71
<PAGE>

                           (iii) the Parent Guarantor and the Borrowers may
                  issue stock options to the directors and employees of such
                  Loan Party and the Subsidiary of MTS capitalized with the
                  business to business Internet assets and business of MTS (the
                  "BTOB SUBSIDIARY") may issue stock options to the officers and
                  employees of the BtoB Subsidiary in an aggregate amount not to
                  exceed 20% of the capital stock of the BtoB Subsidiary.

                  (h) AMENDMENTS OF CONSTITUTIVE DOCUMENTS. Amend, or permit any
         of its Subsidiaries to amend, its certificate of incorporation or
         bylaws or other constitutive documents in any material respect.

                  (i) ACCOUNTING CHANGES. Make or permit, or permit any of its
         Subsidiaries to make or permit, any change in (i) accounting policies
         or reporting practices, except as required by generally accepted
         accounting principles or (ii) Fiscal Year.

                  (j) PREPAYMENTS, ETC., OF DEBT. Prepay, redeem, purchase,
         defease or otherwise satisfy prior to the scheduled maturity thereof in
         any manner, or make any payment in violation of any subordination terms
         of, any Debt, except (i) the prepayment of the Advances in accordance
         with the terms of this Agreement and (ii) regularly scheduled or
         required repayments or redemptions of Surviving Debt, or amend, modify
         or change in any manner any term or condition of any Surviving Debt, or
         permit any of its Subsidiaries to do any of the foregoing other than to
         prepay any Debt payable to any Borrower.

                  (k) AMENDMENT, ETC., OF RELATED DOCUMENTS. Cancel or terminate
         any Related Document or consent to or accept any cancellation or
         termination thereof, amend, modify or change in any manner any term or
         condition of any Related Document or give any consent, waiver or
         approval thereunder, waive any default under or any breach of any term
         or condition of any Related Document, agree in any manner to any other
         amendment, modification or change of any term or condition of any
         Related Document (other than pursuant to Section 365 of the Bankruptcy
         Code) or take any other action in connection with any Related Document
         that would impair the value of the interest or rights of any Loan Party
         thereunder or that would impair the rights or interests of any Agent or
         any Lender Party, or otherwise amend any provision or term of any
         Pre-Petition Inventory Financing Agreement or Floor Planning
         Arrangement to which IBM Credit Corporation is a party; or permit any
         of its Subsidiaries to do any of the foregoing; PROVIDED, that any
         amendment to any Pre-Petition Inventory Financing Agreement or Floor
         Planning Arrangement to which IBM Credit Corporation is a party, may be
         made with the consent of the Administrative Agent.

                                       72
<PAGE>

                  (m) NEGATIVE PLEDGE. Enter into or suffer to exist, or permit
         any of its Subsidiaries to enter into or suffer to exist, any agreement
         prohibiting or conditioning the creation or assumption of any Lien upon
         any of its property or assets except (i) in favor of the Secured
         Parties or (ii) in connection with (A) any Surviving Debt and (B) any
         Capitalized Lease permitted by Section 5.02(b)(iii)(B) solely to the
         extent that such Capitalized Lease prohibits a Lien on the property
         subject thereto.

                  (n) PARTNERSHIPS, ETC. Become a general partner in any general
         or limited partnership or joint venture, or permit any of its
         Subsidiaries to do so, other than any Subsidiary the sole assets of
         which consist of its interest in such partnership or joint venture.

                  (o) SPECULATIVE TRANSACTIONS. Engage, or permit any of its
         Subsidiaries to engage, in any transaction involving commodity options
         or futures contracts or any similar speculative transactions.

                  (p) CAPITAL EXPENDITURES. Make, or permit any of its
         Subsidiaries to make, any Capital Expenditures that would cause the
         aggregate of all such Capital Expenditures made by the Parent Guarantor
         and its Subsidiaries in any period set forth below to exceed the amount
         set forth below for such period:

         =====================================================================
         Period                                          Amount
         ---------------------------------------------------------------------
         Fiscal Quarter ended July 31, 2000                   $ 2,100,000
         ---------------------------------------------------------------------
         Two Fiscal Quarters ended October 31, 2000           $ 4,200,000
         ---------------------------------------------------------------------
         Three Quarters ended January 31, 2001                $ 9,200,000
         ---------------------------------------------------------------------
         Four Fiscal Quarters ended April 30, 2001            $14,200,000
         ---------------------------------------------------------------------
         Fiscal Quarter ended July 31, 2001                   $17,100,000
         ---------------------------------------------------------------------
         Two Fiscal Quarters ended October 31, 2001           $20,000,000
         =====================================================================

                  (q) FORMATION OF SUBSIDIARIES. Organize or invest, or permit
         any Subsidiary to organize or invest, in any new Subsidiary.

                  (r) LIMITATION ON PAYMENT RESTRICTIONS. Enter into or suffer
         to exist, or permit any Subsidiary to enter into or suffer to exist,
         any agreement limiting the ability of any of its Subsidiaries to
         declare or pay dividends or other distributions in respect of its
         capital stock or make loans or advances to, or otherwise transfer
         assets to or invest in, the Parent Guarantor or any Subsidiary of the
         Parent Guarantor (whether through a covenant restricting dividends,
         loans, asset transfers or investments, a financial covenant or
         otherwise), except the Loan Documents.

                  (s) INTERIM ORDER AND FINAL ORDER. Make or permit to be made
         any changes, amendment or modifications, or any application or motion
         for any change, amendment or modification to the Interim Order or the
         Final Order. The parties acknowledge that the foregoing shall not
         preclude the entry of any order of the Bankruptcy Court approving or
         authorizing an amendment or modification of this Agreement or the other
         Loan Documents or the Interim Order or the Final Order permitted by
         Section 9.01 which order shall be acceptable to the Lenders whose
         consent is required to approve such amendment or modification under
         Section 9.01.

                                       73
<PAGE>

                  (t) APPLICATION TO THE BANKRUPTCY COURT. Apply to the
         Bankruptcy Court for the authority to take any action that is
         prohibited by the terms of this Agreement and the other Loan Documents
         or refrain from taking any action that is required to be taken by the
         terms of this Agreement and the other Loan Documents.

                  (u) CHAPTER 11 CLAIMS. Incur, create assume, suffer to exist
         or permit or make any application or motion for any other
         Super-Priority Claim or Lien which is PARI PASSU with or senior to the
         claims of the Administrative Agent and the Lenders granted pursuant to
         this Agreement, the Interim Order or the Final Order, other than as
         expressly contemplated and permitted by the Interim Order or the Final
         Order.

                  (v) RECLAMATION CLAIMS; BANKRUPTCY CODE SECTION 546(G)*
         AGREEMENTS. (a) Make any payments or transfer any property on account
         of claims asserted by vendors of any Loan Party for reclamation in
         accordance with Section 2-702 of the Uniform Commercial Code and
         Section 546(c) of the Bankruptcy Code, and (b) enter into any
         agreements or file any motion seeking a Bankruptcy Court order for the
         return of inventory to any vendor pursuant to Section 546(g)* of the
         Bankruptcy Code, other than as expressly contemplated and permitted by
         the Interim Order or the Final Order.

                  (w) LINES OF BUSINESS. Engage to any substantial extent in any
         line or lines of business activity other than businesses of the same
         general type as those in which the Borrower and its Subsidiaries are
         engaged on the date of this Agreement or which are related thereto.

                  (x) EMPLOYMENT AGREEMENTS. Amend, modify or change in any
         manner any term or condition, or make any application or motion to do
         so, of any Employment Agreement or give any consent, waiver or approval
         thereunder to increase the compensation payable thereunder other than
         increases that are in the ordinary course and consistent with past
         business practices.

                  (y) NON-FILING SUBSIDIARIES. Will not and will not permit any
         of its Subsidiaries to directly or indirectly (i) purchase, lease,
         transfer, sell or exchange any of its property or assets of any kind or
         the rendering of services to any Non-Filing Subsidiary, (ii) pay any
         amounts owing to any Non-Filing Subsidiary and all such payments owing
         are hereby subordinate to the payment in full of all Obligations
         hereunder, (iii) make or permit to exist any loans or advances to
         Non-Filing Subsidiaries, or (iv) apply to the Bankruptcy Court for
         authority to do any of the foregoing; PROVIDED, HOWEVER, the Borrowers
         shall be permitted to (i) continue to conduct business with MicroAge
         Teleservices, L.L.C. ("TELESERVICES") in the ordinary course and
         consistent with past business practices for a period of 30 days from
         the date of the Initial Extension of Credit (the "PERMITTED PERIOD")
         and (ii) make advances to

                                       74
<PAGE>

         Teleservices for operating expenses in the normal course of business
         not to exceed the sum of (x) the amounts deposited into a Blocked
         Account for credit to TeleServices plus (y) an amount not to exceed
         $500,000 per month and $2,000,000 in the aggregate; PROVIDED FURTHER
         that at the end of the Permitted Period such amount shall be reduced by
         the amount set forth in clause (x) above; PROVIDED, HOWEVER, that if at
         the end of any month, the amount for such month specified in clause (y)
         above exceeds the amount of advances made to Teleservices during such
         month (the "EXCESS AMOUNT"), the Borrowers shall be permitted to make
         additional advances in the next month in an amount equal to such Excess
         Amount. Such expenses include all payroll and benefits costs,
         telephone, travel, rent or other occupancy costs, professional
         expenses, including consulting, audit, accounting and legal expenses,
         corporate insurance expenses, data processing costs and other ordinary
         course operating expenses.

                  SECTION 5.03. REPORTING REQUIREMENTS. So long as any Advance
or any other Obligation of any Loan Party under any Loan Document shall remain
unpaid, any Letter of Credit shall be outstanding or any Lender Party shall have
any Commitment hereunder, the Parent Guarantor will furnish to the Agents and
the Lender Parties:

                  (a) DEFAULT NOTICE. As soon as possible and in any event
         within two days after the occurrence of each Default or any event,
         development or occurrence reasonably likely to have a Material Adverse
         Effect continuing on the date of such statement, a statement of the
         chief financial officer of the Parent Guarantor setting forth details
         of such Default and the action that the Parent Guarantor has taken and
         proposes to take with respect thereto.

                  (b) ANNUAL FINANCIALS. As soon as available (x) in any event
         within 45 days after the end of each Fiscal Year, preliminary
         Consolidated and Consolidating statements of income and cash flows of
         the Parent Guarantor and its Subsidiaries for such Fiscal Year, in
         reasonable detail and duly certified (subject to year-end audit
         adjustments) by the chief financial officer of the Parent Guarantor as
         having been prepared in accordance with GAAP, together with (i) a
         certificate of said officer stating that no Default has occurred and is
         continuing or, if a Default has occurred and is continuing, a statement
         as to the nature thereof and the action that the Parent Guarantor has
         taken and proposes to take with respect thereto and (ii) a schedule in
         form satisfactory to the Administrative Agent of the computations used
         by the Parent Guarantor in determining compliance with the covenants
         contained in Section 5.04, PROVIDED that in the event of any change in
         GAAP used in the preparation of such financial statements, the Parent
         Guarantor shall also provide, if necessary for the determination of
         compliance with Section 5.04, a statement of reconciliation conforming
         such financial statements to GAAP and (y) and in any event within 90
         days after the end of each Fiscal Year, a copy of the annual audit
         report for such year for the Parent Guarantor and its Subsidiaries,
         including therein Consolidated balance sheets of the Parent Guarantor
         and its Subsidiaries as of the end of such Fiscal Year and Consolidated
         statements of income and a Consolidated statement of cash flows of the
         Parent Guarantor and its Subsidiaries for such Fiscal Year, in each
         case accompanied

                                       75
<PAGE>

         by an opinion acceptable to the Required Lenders of
         PricewaterhouseCoopers LLC or other independent public accountants of
         recognized standing acceptable to the Required Lenders, together with
         (i) a certificate of such accounting firm to the Lender Parties stating
         that in the course of the regular audit of the business of the Parent
         Guarantor and its Subsidiaries, which audit was conducted by such
         accounting firm in accordance with generally accepted auditing
         standards, such accounting firm has obtained no knowledge that a
         Default has occurred and is continuing, or if, in the opinion of such
         accounting firm, a Default has occurred and is continuing, a statement
         as to the nature thereof, (ii) a schedule in form satisfactory to the
         Administrative Agent of the computations used by such accountants in
         determining, as of the end of such Fiscal Year, compliance with the
         covenants contained in Section 5.04, PROVIDED that in the event of any
         change in GAAP used in the preparation of such financial statements,
         the Parent Guarantor shall also provide, if necessary for the
         determination of compliance with Section 5.04, a statement of
         reconciliation conforming such financial statements to GAAP, (iii)
         Consolidating balance sheets of the Parent Guarantor and the Borrowers
         as of the end of such Fiscal Year and Consolidating statements of
         income and cash flows of the Parent Guarantor and the Borrowers for
         such Fiscal Year, all in reasonable detail and duly certified by the
         chief financial officer of the Parent Guarantor as having been prepared
         in accordance with GAAP and (iv) a certificate of the chief financial
         officer of the Parent Guarantor stating that no Default has occurred
         and is continuing or, if a default has occurred and is continuing, a
         statement as to the nature thereof and the action that the Parent
         Guarantor has taken and proposes to take with respect thereto.

                  (c) QUARTERLY FINANCIALS. As soon as available and in any
         event within 45 days after the end of each of the first three quarters
         of each Fiscal Year, Consolidated and Consolidating balance sheets of
         the Parent Guarantor and its Subsidiaries as of the end of such quarter
         and Consolidated and Consolidating statements of income and a
         Consolidated statement of cash flows of the Parent Guarantor and its
         Subsidiaries for the period commencing at the end of the previous
         fiscal quarter and ending with the end of such fiscal quarter and
         Consolidated and Consolidating statements of income and a Consolidated
         statement of cash flows of the Parent Guarantor and its Subsidiaries
         for the period commencing at the end of the previous Fiscal Year and
         ending with the end of such quarter, setting forth in each case in
         comparative form the corresponding figures for the corresponding period
         of the preceding Fiscal Year, all in reasonable detail and duly
         certified (subject to year-end audit adjustments) by the chief
         financial officer of the Parent Guarantor as having been prepared in
         accordance with GAAP, together with (i) a certificate of said officer
         stating that no Default has occurred and is continuing or, if a Default
         has occurred and is continuing, a statement as to the nature thereof
         and the action that the Parent Guarantor has taken and proposes to take
         with respect thereto and (ii) a schedule in form satisfactory to the
         Administrative Agent of the computations used by the Parent Guarantor
         in determining compliance with the covenants contained in Section 5.04,
         PROVIDED that in the event of any change in GAAP used in the
         preparation of such financial statements, the Parent Guarantor shall
         also provide, if necessary for the determination of compliance with
         Section 5.04, a statement of reconciliation conforming such financial
         statements to GAAP.

                                       76
<PAGE>

                  (d) MONTHLY FINANCIALS. As soon as available and in any event
         within 30 days after the end of each month (other than any month that
         is the last month of a Fiscal Year or of the first three fiscal
         quarters of a Fiscal Year for which financial statements are delivered
         pursuant to Section 5.03(b) or (c), as the case may be), a Consolidated
         balance sheet of the Parent Guarantor and its Subsidiaries as of the
         end of such month and Consolidated and Consolidating statements of
         income and a Consolidated statement of cash flows of the Parent
         Guarantor and its Subsidiaries for the period commencing at the end of
         the previous month and ending with the end of such month and
         Consolidated and Consolidating statements of income and a Consolidated
         statement of cash flows of the Parent Guarantor and its Subsidiaries
         for the period commencing at the end of the previous Fiscal Year and
         ending with the end of such month, setting forth in each case in
         comparative form the corresponding figures for the corresponding month
         of the preceding Fiscal Year, all in reasonable detail and duly
         certified by the chief financial officer or controller of the Parent
         Guarantor.

                  (e) ANNUAL FORECASTS. As soon as available and in any event no
         later than 45 days after the end of each Fiscal Year, forecasts
         prepared by management of the Parent Guarantor, in form satisfactory to
         the Administrative Agent, of balance sheets, income statements and cash
         flow statements on a monthly basis for the Fiscal Year following such
         Fiscal Year and on an annual basis for each Fiscal Year thereafter
         until the Termination Date.

                  (f) LITIGATION. Promptly after the commencement thereof,
         notice of all actions, suits, investigations, litigation and
         proceedings before any court or governmental department, commission,
         board, bureau, agency or instrumentality, domestic or foreign,
         affecting any Loan Party or any of its Subsidiaries of the type
         described in Section 4.01(f), and promptly after the occurrence
         thereof, notice of any adverse change in the status or the financial
         effect on any Loan Party or any of its Subsidiaries of the Disclosed
         Litigation from that described on Schedule 4.01(f) hereto.

                  (g) SECURITIES REPORTS. Promptly after the sending or filing
         thereof, copies of all proxy statements, financial statements and
         reports that any Loan Party or any of its Subsidiaries sends to its
         stockholders, and copies of all regular, periodic and special reports,
         and all registration statements, that any Loan Party or any of its
         Subsidiaries files with the Securities and Exchange Commission or any
         governmental authority that may be substituted therefor, or with any
         national securities exchange.

                  (h) CREDITOR REPORTS. Promptly after the furnishing thereof,
         copies of any statement or report furnished to any holder of Debt
         securities of any Loan Party or of any of its Subsidiaries pursuant to
         the terms of any indenture, loan or credit or similar agreement and not
         otherwise required to be furnished to the Lender Parties pursuant to
         any other clause of this Section 5.03.

                                       77
<PAGE>

                  (i) AGREEMENT NOTICES. Promptly upon receipt thereof, copies
         of all notices, requests and other documents received by any Loan Party
         or any of its Subsidiaries under or pursuant to any Related Document or
         instrument, indenture, loan or credit or similar agreement regarding or
         related to any breach or default by any party thereto or any other
         event that could materially impair the value of the interests or the
         rights of any Loan Party or otherwise have a Material Adverse Effect
         and copies of any amendment, modification or waiver of any provision of
         any Related Document or instrument, indenture, loan or credit or
         similar agreement and, from time to time upon request by the
         Administrative Agent, such information and reports regarding the
         Related Documents and such instruments, indentures and loan and credit
         and similar agreements as the Administrative Agent may reasonably
         request.

                  (j) REVENUE AGENT REPORTS. Within 10 days after receipt,
         copies of all Revenue Agent Reports (Internal Revenue Service Form
         886), or other written proposals of the Internal Revenue Service, that
         propose, determine or otherwise set forth positive adjustments to the
         Federal income tax liability of the affiliated group (within the
         meaning of Section 1504(a)(1) of the Internal Revenue Code) of which
         the Parent Guarantor is a member aggregating $3,000,000 or more.

                  (k) TAX CERTIFICATES. Promptly, and in any event within five
         Business Days after the due date (with extensions) for filing the final
         Federal income tax return in respect of each taxable year, a
         certificate (a "TAX CERTIFICATE"), signed by the President or the chief
         financial officer or controller of the Parent Guarantor, stating that
         the Parent Guarantor has paid to the Internal Revenue Service or other
         taxing authority the full amount that the Parent Guarantor is required
         to pay in respect of Federal income tax for such year.

                  (l) ERISA. (i) ERISA EVENTS AND ERISA REPORTS. (A) Promptly
         and in any event within 10 days after any Loan Party or any ERISA
         Affiliate knows or has reason to know that any ERISA Event has
         occurred, a statement of the chief financial officer of the Parent
         Guarantor describing such ERISA Event and the action, if any, that such
         Loan Party or such ERISA Affiliate has taken and proposes to take with
         respect thereto and (B) on the date any records, documents or other
         information must be furnished to the PBGC with respect to any Plan
         pursuant to Section 4010 of ERISA, a copy of such records, documents
         and information.

                  (ii) PLAN TERMINATIONS. Promptly and in any event within two
         Business Days after receipt thereof by any Loan Party or any ERISA
         Affiliate, copies of each notice from the PBGC stating its intention to
         terminate any Plan or to have a trustee appointed to administer any
         Plan.

                  (iii) MULTIEMPLOYER PLAN NOTICES. Promptly and in any event
         within five Business Days after receipt thereof by any Loan Party or
         any ERISA Affiliate from the sponsor of a Multiemployer Plan, copies of
         each notice concerning (A) the imposition of Withdrawal Liability by
         any such Multiemployer Plan, (B) the reorganization or

                                       78
<PAGE>

         termination, within the meaning of Title IV of ERISA, of any such
         Multiemployer Plan or (C) the amount of liability incurred, or that may
         be incurred, by such Loan Party or any ERISA Affiliate in connection
         with any event described in clause (A) or (B).

                  (iv) PLAN ANNUAL REPORTS. Promptly and in any event within 30
         days after the filing thereof with the Internal Revenue Service, copies
         of each Schedule B (Actuarial Information) to the annual report (Form
         5500 Series) with respect to each Plan.

                  (m) ENVIRONMENTAL CONDITIONS. Promptly after the assertion or
         occurrence thereof, notice of any Environmental Action against or of
         any noncompliance by any Loan Party or any of its Subsidiaries with any
         Environmental Law or Environmental Permit that could reasonably be
         expected to have a Material Adverse Effect.

                  (n) REAL PROPERTY. As soon as available and in any event
         within 60 days after the end of each Fiscal Year, a report
         supplementing Schedules 4.01(v) and 4.01(w) hereto, including an
         identification of all real and leased property disposed of by the
         Parent Guarantor or any of its Subsidiaries during such Fiscal Year, a
         list and description (including the street address, county or other
         relevant jurisdiction, state, record owner, book value thereof, and in
         the case of leases of property, lessor, lessee, expiration date and
         annual rental cost thereof) of all real property acquired or leased
         during such Fiscal Year and a description of such other changes in the
         information included in such Schedules as may be necessary for such
         Schedules to be accurate and complete.

                  (o) INSURANCE. As soon as available and in any event within 60
         days after the end of each Fiscal Year, a report summarizing the
         insurance coverage (specifying type, amount and carrier) in effect for
         each Loan Party and its Subsidiaries and containing such additional
         information as any Agent, or any Lender Party through the
         Administrative Agent, may reasonably specify.

                  (p) BORROWING BASE CERTIFICATE. On a daily basis, a Borrowing
         Base Certificate certified by the chief financial officer, executive
         vice president, controller, treasurer or assistant treasurer of the
         Parent Guarantor.

                  (q) OTHER INFORMATION. Such other information respecting the
         business, condition (financial or otherwise), operations, performance,
         properties or prospects of any Loan Party or any of its Subsidiaries as
         any Agent, or any Lender Party through the Administrative Agent, may
         from time to time reasonably request.

                  SECTION 5.04. FINANCIAL COVENANTS. So long as any Advance or
any other Obligation of any Loan Party under any Loan Document shall remain
unpaid, any Letter of Credit shall be outstanding or any Lender Party shall have
any Commitment hereunder, the Parent Guarantor will:

                                       79
<PAGE>

                  (a) INTEREST COVERAGE RATIO. Maintain at all times a Interest
         Coverage Ratio of not less than the ratio set forth below for each
         period set forth below:

<TABLE>
<CAPTION>
          ==================================================================
          Period                                                Ratio
          ==================================================================
<S>                                                             <C>
          Fiscal Quarter ended July 31, 2000                    (1.25:1.00)
          ------------------------------------------------------------------
          Two Fiscal Quarters ended October 31, 2000            (0.80:1.00)
          ------------------------------------------------------------------
          Three Fiscal Quarters ended January 31, 2001          (0.25:1.00)
          ------------------------------------------------------------------
          Four Fiscal Quarters ended April 30, 2001              0.10:1.00
          ------------------------------------------------------------------
          Four Fiscal Quarters ended July 31, 2001               1.00:1.00
          ------------------------------------------------------------------
          Four Fiscal Quarters ended October 31, 2001            1.20:1.00
          ==================================================================
</TABLE>

                  (b) MINIMUM EBITDA. Maintain at all times EBITDA of the Parent
         Guarantor and its Subsidiaries not less than the amount set forth below
         for each period set forth below:

<TABLE>
<CAPTION>
          ====================================================================
          Period                                                Amount
          ====================================================================
<S>                                                             <C>
          Fiscal Quarter ended July 31, 2000                    ($10,000,000)
          --------------------------------------------------------------------
          Two Fiscal Quarters ended October 31, 2000            ($12,000,000)
          --------------------------------------------------------------------
          Three Fiscal Quarters ended January 31, 2001           ($4,500,000)
          --------------------------------------------------------------------
          Four Fiscal Quarters ended April 30, 2001               $2,500,000
          --------------------------------------------------------------------
          Four Fiscal Quarters ended July 31, 2001               $10,000,000
          --------------------------------------------------------------------
          Four Fiscal Quarters ended October 31, 2001            $15,000,000
          ====================================================================
</TABLE>

                                   ARTICLE VI

                                EVENTS OF DEFAULT

         SECTION 6.01. EVENTS OF DEFAULT. If any of the following events
("EVENTS OF DEFAULT") shall occur and be continuing:

                  (a) (i) the Borrowers shall fail to pay any principal of any
         Advance when the same shall become due and payable or (ii) the
         Borrowers shall fail to pay any interest on any Advance, or any Loan
         Party shall fail to make any other payment under any Loan Document, in
         each case under this clause (ii) within five days after the same
         becomes due and payable; or

                  (b) any representation or warranty made by any Loan Party (or
         any of its officers) under or in connection with any Loan Document
         shall prove to have been incorrect in any material respect when made;
         or

                  (c) the Parent Guarantor or any Borrower shall fail to perform
         or observe any term, covenant or agreement contained in Section 2.14,
         5.01(e), (f), (i), (j), (o) or (p), 5.02, 5.03 or 5.04; or

                                       80
<PAGE>

                  (d) any Loan Party shall fail to perform or observe any other
         term, covenant or agreement contained in any Loan Document on its part
         to be performed or observed if such failure shall remain unremedied for
         20 days after the earlier of the date on which (A) a Responsible
         Officer becomes aware of such failure or (B) written notice thereof
         shall have been given to the Parent Guarantor by any Agent or any
         Lender Party; or

                  (e) the Cases shall be dismissed, suspended or converted to a
         case under Chapter 7 of the Bankruptcy Code or a trustee shall be
         appointed in the Cases; or an application shall be filed by any Loan
         Party for the approval of, or there shall arise any other claim having
         priority senior to or PARI PASSU with the claims of the Administrative
         Agent and the Lenders under the Loan Documents or any other claim
         having priority over any or all administrative expenses of the kind
         specified in Section 503(b) or 507(b) of the Bankruptcy Code (other
         than the Carve-Out); or

                  (f) the Bankruptcy Court shall enter an order (i) granting
         relief from the automatic stay applicable under Section 362 of the
         Bankruptcy Code to any holder of any security interest in any assets in
         excess of $500,000 individually or in the aggregate in excess of
         $1,000,000 for any and all such holders other than as expressly
         contemplated by the Interim Order or the Final Order or (ii) approving
         any settlement or other stipulation with any creditor of any Loan Party
         other than the Administrative Agent and the Lenders or otherwise
         providing for payments as adequate protection or otherwise to such
         creditor individually or in the aggregate in excess of $1,000,000 for
         any and all such creditors; or

                  (g) any Loan Party shall make any payment (as adequate
         protection or otherwise) on account of any claim arising or deemed to
         have arisen prior to the Filing Date other than a payment or payments
         which would not constitute a default under section 6.01(f)(ii) except
         as expressly contemplated by the Interim Order or the Final Order; or

                  (h) any Loan Party or any of its Subsidiaries shall fail to
         pay any principal of, premium or interest on or any other amount
         payable in respect of any Debt arising on or after the Filing Date that
         is outstanding in a principal amount of at least $2,500,000 either
         individually or in the aggregate (but excluding Debt outstanding
         hereunder) of such Loan Party or such Subsidiary (as the case may be),
         when the same becomes due and payable (whether by scheduled maturity,
         required prepayment, acceleration, demand or otherwise), and such
         failure shall continue after the applicable grace period, if any,
         specified in the agreement or instrument relating to such Debt; or any
         other event shall occur or condition shall exist under any agreement or
         instrument relating to any such Debt, if the effect of such event or
         condition is to accelerate, or to permit the acceleration of, the
         maturity of such Debt or otherwise to cause, or to permit the holder
         thereof to cause, such Debt to mature; or any such Debt shall be
         declared to be due and payable or required to be prepaid or redeemed
         (other than by a regularly scheduled required prepayment or
         redemption), purchased or defeased, or an offer to

                                       81
<PAGE>

         prepay, redeem, purchase or defease such Debt shall be required to be
         made, in each case prior to the stated maturity thereof; or

                  (i) any Loan Party or any of its Subsidiaries (other than such
         Loan Party or such Subsidiary that is an Immaterial Subsidiary) shall
         generally not pay its debts as such debts become due, or shall admit in
         writing its inability to pay its debts generally, or shall make a
         general assignment for the benefit of creditors; or any proceeding
         shall be instituted by or against any Loan Party or any of its
         Subsidiaries (other than such Loan Party, or such Subsidiary that is an
         Immaterial Subsidiary) seeking to adjudicate it a bankrupt or
         insolvent, or seeking liquidation, winding up, reorganization,
         arrangement, adjustment, protection, relief, or composition of it or
         its debts under any law relating to bankruptcy, insolvency or
         reorganization or relief of debtors, or seeking the entry of an order
         for relief or the appointment of a receiver, trustee, or other similar
         official for it or for any substantial part of its property and, in the
         case of any such proceeding instituted against it (but not instituted
         by it) that is being diligently contested by it in good faith, either
         such proceeding shall remain undismissed or unstayed for a period of 30
         days or any of the actions sought in such proceeding (including,
         without limitation, the entry of an order for relief against, or the
         appointment of a receiver, trustee, custodian or other similar official
         for, it or any substantial part of its property) shall occur; or any
         Loan Party, or any of its Subsidiaries (other than such Loan Party, or
         such Subsidiary that is an Immaterial Subsidiary) shall take any
         corporate or other action to authorize any of the actions set forth
         above in this subsection (f); or

                  (j) any judgments or orders, either individually or in the
         aggregate, for the payment of money in excess of (i) $2,500,000 and,
         with respect to Loan Parties that are not Non-Filing Subsidiaries,
         $2,500,000 as an administrative expense of the kind specified in
         Section 503(b) of the Bankruptcy Code, shall be rendered against any
         Loan Party or any of its Subsidiaries and either (i) enforcement
         proceedings shall have been commenced by any creditor upon such
         judgment or order or (ii) there shall be any period of 10 consecutive
         days during which a stay of enforcement of such judgment or order, by
         reason of a pending appeal or otherwise, shall not be in effect; or

                  (k) any non-monetary judgment or order shall be rendered
         against any Loan Party or any of its Subsidiaries that is reasonably
         likely to have a Material Adverse Effect, and there shall be any period
         of 15 consecutive days during which a stay of enforcement of such
         judgment or order, by reason of a pending appeal or otherwise, shall
         not be in effect; or

                  (l) any provision of any Loan Document after delivery thereof
         pursuant to Section 3.01 or 5.01(j) shall for any reason cease to be
         valid and binding on or enforceable against any Loan Party party to it,
         or any such Loan Party shall so state in writing; or

                                       82
<PAGE>

                  (m) any Collateral Document after delivery thereof pursuant to
         Section 3.01 or 5.01(j) shall for any reason (other than pursuant to
         the terms thereof) cease to create a valid and perfected first priority
         lien on and security interest in the Collateral purported to be covered
         thereby; or

                  (n) Jeffrey McKeever shall at any time for any reason cease to
         be active in the management of the Parent Guarantor; or

                  (o) a Change of Control shall occur; or

                  (p) any ERISA Event shall have occurred with respect to a Plan
         and the sum (determined as of the date of occurrence of such ERISA
         Event) of the Insufficiency of such Plan and the Insufficiency of any
         and all other Plans with respect to which an ERISA Event shall have
         occurred and then exist (or the liability of the Loan Parties and the
         ERISA Affiliates related to such ERISA Event) exceeds $7,500,000; or

                  (q) any Loan Party or any ERISA Affiliate shall have been
         notified by the sponsor of a Multiemployer Plan that it has incurred
         Withdrawal Liability to such Multiemployer Plan in an amount that, when
         aggregated with all other amounts required to be paid to Multiemployer
         Plans by the Loan Parties and the ERISA Affiliates as Withdrawal
         Liability (determined as of the date of such notification), exceeds
         $7,500,000 or requires payments exceeding $3,000,000 per annum; or

                  (r) any Loan Party or any ERISA Affiliate shall have been
         notified by the sponsor of a Multiemployer Plan that such Multiemployer
         Plan is in reorganization or is being terminated, within the meaning of
         Title IV of ERISA, and as a result of such reorganization or
         termination the aggregate annual contributions of the Loan Parties and
         the ERISA Affiliates to all Multiemployer Plans that are then in
         reorganization or being terminated have been or will be increased over
         the amounts contributed to such Multiemployer Plans for the plan years
         of such Multiemployer Plans immediately preceding the plan year in
         which such reorganization or termination occurs by an amount exceeding
         $7,500,000; or

                  (s) The Bankruptcy Court shall enter an order amending,
         supplementing, vacating or otherwise modifying the Interim Order or
         Final Order (the parties acknowledging that the foregoing shall not
         preclude the entry of any order of the Bankruptcy Court approving or
         authorizing an amendment or modification of this Agreement permitted by
         Section 9.01, which order shall be acceptable to the Required Lenders);
         or

                  (t) The Bankruptcy Court shall enter an order appointing an
         examiner with powers beyond the duty to investigate and report as set
         forth in Section 1106(a)(3) and (4) of the Bankruptcy Code, in the
         Cases; or

                  (u) Any Loan Party shall bring a motion in the Cases: (i) to
         obtain working capital financing from any Person other than Lenders
         under Section 364(d) of the

                                       83
<PAGE>

         Bankruptcy Code; or (ii) to obtain financing from any Person other than
         the Lenders under Section 364(c) of the Bankruptcy Code (other than
         with respect to a financing used, in whole or part, to repay in full
         the Obligations); or (iii) to grant any Lien other than those permitted
         under Section 5.02(a) upon or affecting any Collateral; or (iv) to use
         cash Collateral of the Administrative Agent or Lenders under Section
         363(c) of the Bankruptcy Code without the prior written consent of the
         Lenders or Required Lenders (as provided in Section 9.01 except to pay
         the Carve-Out); or (v) to recover from any portions of the Collateral
         any costs or expenses of preserving or disposing of such Collateral
         under Section 506(c) of the Bankruptcy Code; or (vi) to effect any
         other action or actions adverse to the Administrative Agent or Lenders
         or their rights and remedies hereunder or their interest in the
         Collateral that would, individually or in the aggregate, have a
         Material Adverse Effect; or

                  (v) The Bankruptcy Court shall enter an order granting relief
         pursuant to Section 362(d) of the Bankruptcy Code other than as
         permitted under Section 6.01(f)(i); or

                  (w) The entry of the Final Order shall not have occurred
         within 30 days after the Filing Date; or

                  (x) Any challenge by any Loan Party to the validity of any
         Loan Document or the applicability or enforceability of any Loan
         Document or which seeks to void, avoid, limit, or otherwise adversely
         affect the security interest created by or in any Loan Document or any
         payment made pursuant thereto; or

                  (y) The determination of either Borrower, whether by vote of
         such Borrower's board of directors or otherwise, to suspend the
         operation of such Borrower's business in the ordinary course, liquidate
         all or substantially all of such Borrower's assets, or employ an agent
         or other third party to conduct any so-called "Going-Out-of Business"
         sales, or the filing of a motion or other application in the Cases,
         seeking authority to do any of the foregoing.

then, and in any such event, the Administrative Agent (i) shall at the request,
or may with the consent, of the Required Lenders, by notice to the Borrowers
(with a copy to counsel for any statutory committee of unsecured creditors'
appointed to the Cases and to the United States Trustee), declare the
Commitments of each Lender Party and the obligation of each Lender Party to make
Advances (other than Letter of Credit Advances by the Issuing Bank or a Lender
pursuant to Section 2.03(c) and Swing Line Advances by a Lender pursuant to
Section 2.02(b)) and of the Issuing Bank to issue Letters of Credit to be
terminated, whereupon the same shall forthwith terminate, and (ii) shall at the
request, or may with the consent, of the Required Lenders, (A) by notice to the
Borrowers, declare the Notes, all interest thereon and all other amounts payable
under this Agreement and the other Loan Documents to be forthwith due and
payable, whereupon the Notes, all such interest and all such amounts shall
become and be forthwith due and payable, without presentment, demand, protest or
further notice of any kind, all of which are hereby expressly waived by each
Borrower, (B) by notice to each party

                                       84
<PAGE>

required under the terms of any agreement in support of which a Standby Letter
of Credit is issued, request that all Obligations under such agreement be
declared to be due and payable and (C) by notice to the Issuing Bank, direct the
Issuing Bank to deliver a Default Termination Notice to the beneficiary of each
Standby Letter of Credit issued by it, and the Issuing Bank shall deliver such
Default Termination Notices; PROVIDED, HOWEVER, that in the event of an actual
or deemed entry of an order for relief with respect to any Borrower under the
Federal Bankruptcy Code (other than Loan Parties that are Non-Filing
Subsidiaries), (x) the Commitments of each Lender Party and the obligation of
each Lender Party to make Advances (other than Letter of Credit Advances by the
Issuing Bank or a Lender pursuant to Section 2.03(c) and Swing Line Advances by
a Lender pursuant to Section 2.02(b)) and of the Issuing Bank to issue Letters
of Credit shall automatically be terminated and (y) the Notes, all such interest
and all such amounts shall automatically become and be due and payable, without
presentment, demand, protest or any notice of any kind, all of which are hereby
expressly waived by each Borrower.

                  Upon the occurrence and during the continuance of an Event of
Default, the automatic stay provided in Section 362 of the Bankruptcy Code shall
be deemed automatically vacated and the Administrative Agent, on behalf of the
Lenders, shall, upon forty-eight business hours' (i.e., forty-eight hours
determined without counting Saturdays, Sundays or any other day on which the
Bankruptcy Court is not open) prior written notice (provided that unless such
notice is received no later than 12:00 noon Arizona time, any pursuit of
remedies shall not commence until the opening of business on the third Business
Day after such notice is received) to the Borrowers and any creditors' committee
appointed in the Cases pursuant to Section 1102 of the Bankruptcy Code, be
immediately permitted to, among other things, pursue any and all of its remedies
against any Loan Party or the Collateral and seek payment in respect of all
Obligations.

                  SECTION 6.02. ACTIONS IN RESPECT OF THE LETTERS OF CREDIT UPON
DEFAULT. If any Event of Default shall have occurred and be continuing, the
Administrative Agent may, or shall at the request of the Required Lenders,
irrespective of whether it is taking any of the actions described in Section
6.01 or otherwise, make demand upon the Borrowers to, and forthwith upon such
demand the Borrowers will, pay to the Collateral Agent on behalf of the Lender
Parties in same day funds at the Collateral Agent's office designated in such
demand, for deposit in the L/C Cash Collateral Account, an amount equal to the
aggregate Available Amount of all Letters of Credit then outstanding. If at any
time the Administrative Agent or the Collateral Agent determines that any funds
held in the L/C Cash Collateral Account are subject to any right or claim of any
Person other than the Agents and the Lender Parties or that the total amount of
such funds is less than the aggregate Available Amount of all Letters of Credit,
the Borrowers will, forthwith upon demand by the Administrative Agent or the
Collateral Agent, pay to the Collateral Agent, as additional funds to be
deposited and held in the L/C Cash Collateral Account, an amount equal to the
excess of (a) such aggregate Available Amount over (b) the total amount of
funds, if any, then held in the L/C Cash Collateral Account that the
Administrative Agent or the Collateral Agent, as the case may be, determines to
be free and clear of any such right and claim. Upon the drawing of any Letter of
Credit for which funds are on deposit in the L/C Cash Collateral Account, such
funds shall

                                       85
<PAGE>

be applied to reimburse the Issuing Bank or Lenders, as applicable, to the
extent permitted by applicable law.

                                   ARTICLE VII

                                 PARENT GUARANTY

                  SECTION 7.01. GUARANTY. (a) The Parent Guarantor hereby
unconditionally and irrevocably guarantees the punctual payment when due,
whether at scheduled maturity or on any date of a required prepayment or by
acceleration, demand or otherwise, of all Obligations of each Loan Party now or
hereafter existing under the Loan Documents, (including, without limitation, any
extensions, modifications, substitutions, amendments or renewals of any or all
of the foregoing Obligations), whether direct or indirect, absolute or
contingent, and whether for principal, interest, fees, expenses or otherwise
(such Obligations being the "GUARANTEED OBLIGATIONS"), and agrees to pay any and
all expenses (including, without limitation, reasonable counsel fees and
expenses) incurred by the Administrative Agent or the Lender Parties in
enforcing any rights under this Guaranty or any other Loan Documents. Without
limiting the generality of the foregoing, the Parent Guarantor's liability shall
extend to all amounts that constitute part of the Guaranteed Obligations and
would be owed by each Loan Party to the Administrative Agent or any Lender Party
under or in respect of the Loan Documents but for the fact that they are
unenforceable or not allowable due to the existence of a bankruptcy,
reorganization or similar proceeding involving any Loan Party.

                  (b) The Parent Guarantor hereby unconditionally and
irrevocably agrees that in the event any payment shall be required to be made to
the Administrative Agent or any Lender Party under this Guaranty or any other
guaranty, the Parent Guarantor will contribute, to the maximum extent permitted
by law, such amounts to each other guarantor so as to maximize the aggregate
amount paid to the Administrative Agent or any Lender Parties under or in
respect of the Loan Documents.

                  SECTION 7.02. GUARANTY ABSOLUTE. The Parent Guarantor
guarantees that the Guaranteed Obligations will be paid strictly in accordance
with the terms of the Loan Documents, regardless of any law, regulation or order
now or hereafter in effect in any jurisdiction affecting any of such terms or
the rights of the Administrative Agent, the Administrative Agents or the Lenders
with respect thereto. The Obligations of the Parent Guarantor under this
Guaranty are independent of the Guaranteed Obligations or any other Obligations
of any Loan Party under the Loan Documents, and a separate action or actions may
be brought and prosecuted against the Parent Guarantor to enforce this Guaranty,
irrespective of whether any action is brought against any Borrower or whether
any Borrower is joined in any such action or actions. The liability of the
Parent Guarantor under this Guaranty shall be irrevocable, absolute and
unconditional irrespective of, and the Parent Guarantor hereby irrevocably
waives any defenses it may now or hereinafter have in any way relating to, any
or all of the following:

                  (a) any lack of validity or enforceability of any Loan
         Document, the Interim Order, the Final Order or any agreement or
         instrument relating thereto;

                                       86
<PAGE>

                  (b) any change in the time, manner or place of payment of, or
         in any other term of, all or any of the Guaranteed Obligations or any
         other Obligations of any other Loan Party under the Loan Documents, or
         any other amendment or waiver of or any consent to departure from any
         Loan Document, including, without limitation, any increase in the
         Guaranteed Obligations resulting from the extension of additional
         credit to any Borrower, the Parent Guarantor or any of their
         Subsidiaries or otherwise;

                  (c) any taking, exchange, release or non-perfection of any
         collateral, or any taking, release or amendment or waiver of or consent
         to departure from any other guaranty, for all or any of the Guaranteed
         Obligations;

                  (d) any manner of application of collateral, or proceeds
         thereof, to all or any of the Guaranteed Obligations, or any manner of
         sale or other disposition of any collateral for all or any of the
         Guaranteed Obligations or any other Obligations of any other Loan Party
         under the Loan Documents or any other assets of any Borrower, the
         Parent Guarantor or any of their Subsidiaries;

                  (e) any change, restructuring or termination of the corporate
         or other legal structure or existence of any Borrower, the Parent
         Guarantor or any of their Subsidiaries;

                  (f) any failure of the Administrative Agent or any Lender
         Party to disclose to any Loan Party any information relating to the
         business, condition (financial or otherwise), operations, performance,
         properties or prospects of any Loan Party now or hereafter known to the
         Administrative Agent or any Lender Party (the Parent Guarantor waiving
         any duty on the part of the Administrative Agent or any Lender Party to
         disclose such information); or

                  (h) any other circumstance (including, without limitation, any
         statute of limitations) or any existence of or reliance on any
         representation by the Administrative Agent or any Lender Party that
         might otherwise constitute a defense available to, or a discharge of,
         any Borrower, the Parent Guarantor or any other guarantor or surety.

This Guaranty shall continue to be effective or be reinstated, as the case may
be, if at any time any payment of any of the Guaranteed Obligations is rescinded
or must otherwise be returned by the Administrative Agent or any Lender Party
upon the insolvency, bankruptcy or reorganization of any Borrower, the Parent
Guarantor or any of their Subsidiaries or otherwise, all as though such payment
had not been made.

                  SECTION 7.03. WAIVER. (a) The Parent Guarantor hereby
unconditionally and irrevocably waives promptness, diligence, notice of
acceptance, presentment, demand for performance, notice of nonperformance,
default, acceleration, protest or dishonor and any other notice with respect to
any of the Guaranteed Obligations and this Guaranty and any requirement that the
Administrative Agent or any Lender Party protect, secure, perfect or

                                       87
<PAGE>

insure any Lien or any property subject thereto or exhaust any right or take any
action against any Loan Party or any other Person or any Collateral.

                  (b) The Parent Guarantor hereby unconditionally and
irrevocably waives any right to revoke this Guaranty and acknowledges that this
Guaranty is continuing in nature and applies to all Guaranteed Obligations,
whether existing now or in the future.

                  (c) The Parent Guarantor hereby unconditionally and
irrevocably waives (i) any defense arising by reason of any claim or defense
based upon an election of remedies by the Administrative Agent or any Lender
Party that in any manner impairs, reduces, releases or otherwise adversely
affects the subrogation, reimbursement, exoneration, contribution or
indemnification rights of the Parent Guarantor or other rights of the Parent
Guarantor to proceed against any of the Loan Parties, any other guarantor or any
other Person or any Collateral and (ii) any defense based on any right of
set-off or counterclaim against or in respect of the Obligations of the Parent
Guarantor hereunder.

                  (d) The Parent Guarantor acknowledges that the Administrative
Agent may, without notice to or demand upon the Parent Guarantor and without
affecting the liability of the Parent Guarantor under this Guaranty, foreclose
under any mortgage by nonjudicial sale, and the Parent Guarantor hereby waives
any defense to the recovery by the Administrative Agent and the other Lender
Parties against the Parent Guarantor of any deficiency after such nonjudicial
sale and any defense or benefits that may be afforded by applicable law.

                  (e) The Parent Guarantor hereby unconditionally and
irrevocably waives any duty on the part of the Administrative Agent or any
Lender Party to disclose to the Parent Guarantor any matter, fact or thing
relating to the business, condition (financial or otherwise), operations,
performance, properties or prospects of any other Loan Party or any of its
Subsidiaries now or hereafter known by the Administrative Agent or any Lender
Party.

                  (f) The Parent Guarantor acknowledges that it will receive
substantial direct and indirect benefits from the financing arrangements
contemplated by the Loan Documents and that the waivers set forth in Section
7.02 and this Section 7.03 are knowingly made in contemplation of such benefits.

                  SECTION 7.04. PAYMENTS FREE AND CLEAR OF TAXES, ETC. (a) Any
and all payments made by the Parent Guarantor under or in respect of this
Guaranty or any other Loan Document shall be made, in accordance with Section
2.11, free and clear of and without deduction for any and all present or future
Taxes. If the Parent Guarantor shall be required by law to deduct any Taxes from
or in respect of any sum payable hereunder to any Lender Party or the
Administrative Agent, (i) the sum payable by the Parent Guarantor by the Parent
Guarantor shall be increased as may be necessary so that after the Parent
Guarantor and the Administrative Agent have made all required deductions
(including deductions applicable to additional sums payable under this Section
7.04) such Lender Party or the Administrative Agent (as the case may be)
receives an amount equal to the sum it would have received had no such
deductions been made, (ii) the Parent Guarantor shall make such deductions and
(iii) the

                                       88
<PAGE>

Parent Guarantor shall pay the full amount deducted to the relevant taxation
authority or other authority in accordance with applicable law.

                  (b) In addition, the Parent Guarantor agrees to pay any
present or future Other Taxes that arise from any payment made under or in
respect of this Guaranty or any other Loan Document or from the execution,
delivery or registration of, performance under, or otherwise with respect to,
this Guaranty and the other Loan Documents.

                  (c) The Parent Guarantor will indemnify each Lender Party and
the Agents for the full amount of Taxes or Other Taxes and for the full amount
of taxes of any kind imposed by any jurisdiction on amounts payable under this
Section 7.04, imposed on or paid by such Lender Party or Agent and any liability
(including, without limitation, any Taxes or Other Taxes imposed by any
jurisdiction on amounts payable under this Section) paid by such Lender Party or
any Agent (as the case may be) and any liability (including penalties, interest
and expenses) arising therefrom or with respect thereto. This indemnification
shall be made within 30 days from the date such Lender Party or such Agent (as
the case may be) makes written demand therefor.

                  (d) Within 30 days after the date of any payment of Taxes by
or on behalf of the Parent Guarantor, the Parent Guarantor shall furnish to the
Administrative Agent, at its address referred to in Section 9.02, the original
or a certified copy of a receipt evidencing such payment. In the case of any
payment hereunder by or on behalf of the Parent Guarantor through an account or
branch outside the United States or by or on behalf of the Parent Guarantor by a
payor that is not a United States person, if the Parent Guarantor determines
that no Taxes are payable in respect thereof, the Parent Guarantor shall
furnish, or shall cause such payor to furnish, to the Administrative Agent, at
such address, an opinion of counsel acceptable to the Administrative Agent
stating that such payment is exempt from Taxes. For purposes of subsections (d)
and (e) of this Section 5, the terms "UNITED STATES" and "UNITED STATES PERSON"
shall have the meanings specified in Section 7701 of the Internal Revenue Code.

                  (e) Without prejudice to the survival of any other agreement
of the Parent Guarantor hereunder, the agreements and obligations of the Parent
Guarantor contained in Section 7.01(a) (with respect to enforcement expenses),
the last sentence of Section 7.02 and this Section 7.04 shall survive the
payment in full of the Guaranteed Obligations and all other amounts payable
under this Guaranty.

                  SECTION 7.05. CONTINUING GUARANTY; ASSIGNMENTS. This Guaranty
is a continuing guaranty and shall (a) remain in full force and effect until the
latest of (i) the cash payment in full of the Guaranteed Obligations and all
other amounts payable under this Guaranty, (ii) the Termination Date and (iii)
the latest date of expiration or termination of all Letters of Credit, (b) be
binding upon the Parent Guarantor, its successors and assigns and (c) inure to
the benefit of and be enforceable by the Lender Parties, the Administrative
Agent and their successors, transferees and assigns. Without limiting the
generality of the foregoing clause (c), any Lender Party may assign or otherwise
transfer all or any portion of its rights and obligations hereunder (including,
without limitation, all or any portion of its Commitment,

                                       89
<PAGE>

the Advances owing to it and the Note or Notes held by it) to any other Person,
and such other Person shall thereupon become vested with all the benefits in
respect thereof granted to such Lender herein or otherwise, in each case as
provided in Section 9.07. The Parent Guarantor shall not have the right to
assignment rights hereunder or any interest herein without the prior written
consent of the Administrative Agent.

                  SECTION 7.06. SUBROGATION. The Parent Guarantor hereby
unconditionally and irrevocably agrees not to exercise any rights that it may
now or hereafter acquire against any Borrower, any Loan Party or any other
insider guarantor that arise from the existence, payment, performance or
enforcement of the Parent Guarantor's Obligations under this Agreement or any
other Loan Document, including, without limitation, any right of subrogation,
reimbursement, exoneration, contribution or indemnification and any right to
participate in any claim or remedy of the Administrative Agent or any Lender
Party against any Borrower or any other insider guarantor or any Collateral,
whether or not such claim, remedy or right arises in equity or under contract,
statute or common law, including, without limitation, the right to take or
receive from any Borrower, any Loan Party or any other insider guarantor,
directly or indirectly, in cash or other property or by set-off or in any other
manner, payment or security on account of such claim, remedy or right, unless
and until all of the Guaranteed Obligations and all other amounts payable under
this Guaranty shall have been paid in full in cash, all Letters of Credit shall
have expired or been terminated and the Commitments shall have expired or
terminated. If any amount shall be paid to the Parent Guarantor in violation of
the preceding sentence at any time prior to the latest of (a) the payment in
full in cash of the Guaranteed Obligations and all other amounts payable under
this Guaranty, (b) the Termination Date and (c) the latest date of expiration or
termination of all Letters of Credit, such amount shall be received and held in
trust for the benefit of the Administrative Agent and the Lender Parties, shall
be segregated from other property and funds of the Parent Guarantor and shall
forthwith be paid to the Administrative Agent in the same form as so received
(with any necessary endorsement or assignment) to be credited and applied to the
Guaranteed Obligations and all other amounts payable under this Guaranty,
whether matured or unmatured, in accordance with the terms of the Loan
Documents, or to be held as Collateral for any Guaranteed Obligations or other
amounts payable under this Guaranty thereafter arising. If (i) the Parent
Guarantor shall make payment to the Administrative Agent or any Lender Party of
all or any part of the Guaranteed Obligations, (ii) all of the Guaranteed
Obligations and all other amounts payable under this Guaranty shall be paid in
full in cash, (iii) the Termination Date shall have occurred and (iv) all
Letters of Credit shall have been expired or been terminated, the Administrative
Agent and the Lender Parties will, at the Parent Guarantor's request and
expense, execute and deliver to the Parent Guarantor appropriate documents,
without recourse and without representation or warranty, necessary to evidence
the transfer by subrogation to the Parent Guarantor of an interest in the
Guaranteed Obligations resulting from such payment by the Parent Guarantor.

                  SECTION 7.07. SUBORDINATION. The Parent Guarantor hereby
subordinates any and all debts, liabilities and other Obligations owed to the
Parent Guarantor by each Loan Party (the "SUBORDINATED OBLIGATIONS") to the
Guaranteed Obligations to the extent and in the manner hereinafter set forth in
this Section 7.07:

                                       90
<PAGE>

                  (a) PROHIBITED PAYMENTS, ETC. Except during the continuance of
         an Event of Default, the Parent Guarantor may receive regularly
         scheduled payments from any Loan Party on account of the Subordinated
         Obligations. After the occurrence and during the continuance of any
         Event of Default, however, unless the Administrative Agent otherwise
         agrees, the Parent Guarantor shall not demand, accept or take any
         action to collect any payment on account of the Subordinated
         Obligations.

                  (b) PRIOR PAYMENT OF GUARANTEED OBLIGATIONS. In these Cases
         relating to any Loan Party, the Parent Guarantor agrees that the
         Secured Parties shall be entitled to receive payment in full in cash of
         all Guaranteed Obligations before the Parent Guarantor receives payment
         of any Subordinated Obligations.

                  (c) TURN-OVER. After the occurrence and during the continuance
         of any Event of Default, the Parent Guarantor shall, if the
         Administrative Agent so requests, collect, enforce and receive payments
         on account of the Subordinated Obligations as trustee for the Lender
         Parties and deliver such payments to the Administrative Agent on
         account of the Guaranteed Obligations, together with any necessary
         endorsements or other instruments of transfer, but without reducing or
         affecting in any manner the liability of the Parent Guarantor under the
         other provisions of this Guaranty.

                  (d) ADMINISTRATIVE AGENT AUTHORIZATION. After the occurrence
         and during the continuance of any Event of Default, the Administrative
         Agent is authorized and empowered, in its discretion, (i) in the name
         of the Parent Guarantor, to collect and enforce, and to submit claims
         in respect of, Subordinated Obligations and to apply any amounts
         received thereon to the Guaranteed Obligations (including any and all
         Post Petition Interest), and (ii) to require the Parent Guarantor (A)
         to collect and enforce, and to submit claims in respect of,
         Subordinated Obligations and (B) to pay any amounts received on such
         obligations to the Administrative Agent for application to the
         Guaranteed Obligations.

                                  ARTICLE VIII

                                   THE AGENTS

                  SECTION 8.01. AUTHORIZATION AND ACTION. Each Lender Party (in
its capacities as a Lender, the Swing Line Bank (if applicable), the Issuing
Bank (if applicable)) hereby appoints and authorizes each Agent to take such
action as agent on its behalf and to exercise such powers and discretion under
this Agreement and the other Loan Documents as are delegated to such Agent by
the terms hereof and thereof, together with such powers and discretion as are
reasonably incidental thereto. As to any matters not expressly provided for by
the Loan Documents (including, without limitation, enforcement or collection of
the Notes), no Agent shall be required to exercise any discretion or take any
action, but shall be required to act or to refrain from acting (and shall be
fully protected in so acting or refraining from acting) upon the instructions of
the Required Lenders, and such instructions shall be binding upon all Lender
Parties and all holders of Notes; PROVIDED, HOWEVER, that no Agent

                                       91
<PAGE>

shall be required to take any action that exposes such Agent to personal
liability or that is contrary to this Agreement or applicable law. Each Agent
agrees to give to each Lender Party prompt notice of each notice given to it by
the Parent Guarantor or any Borrower pursuant to the terms of this Agreement.

                  SECTION 8.02. AGENTS' RELIANCE, ETC. Neither any Agent nor any
of their respective directors, officers, agents or employees shall be liable for
any action taken or omitted to be taken by it or them under or in connection
with the Loan Documents, except for its or their own gross negligence or willful
misconduct. Without limitation of the generality of the foregoing, each Agent:
(a) may treat the payee of any Note as the holder thereof until, in the case of
the Administrative Agent, the Administrative Agent receives and accepts an
Assignment and Acceptance entered into by the Lender that is the payee of such
Note, as assignor, and an Eligible Assignee, as assignee, or, in the case of any
other Agent, such Agent has received notice from the Administrative Agent that
it has received and accepted such Assignment and Acceptance, in each case as
provided in Section 9.07; (b) may consult with legal counsel (including counsel
for any Loan Party), independent public accountants and other experts selected
by it and shall not be liable for any action taken or omitted to be taken in
good faith by it in accordance with the advice of such counsel, accountants or
experts; (c) makes no warranty or representation to any Lender Party and shall
not be responsible to any Lender Party for any statements, warranties or
representations (whether written or oral) made in or in connection with the Loan
Documents; (d) shall not have any duty to ascertain or to inquire as to the
performance or observance of any of the terms, covenants or conditions of any
Loan Document on the part of any Loan Party or to inspect the property
(including the books and records) of any Loan Party; (e) shall not be
responsible to any Lender Party for the due execution, legality, validity,
enforceability, genuineness, sufficiency or value of, or the perfection or
priority of any lien or security interest created or purported to be created
under or in connection with, any Loan Document or any other instrument or
document furnished pursuant thereto; and (f) shall incur no liability under or
in respect of any Loan Document by acting upon any notice, consent, certificate
or other instrument or writing (which may be by telegram, telecopy or telex)
believed by it to be genuine and signed or sent by the proper party or parties.

                  SECTION 8.03. CITIBANK AND AFFILIATES. With respect to its
Commitments, the Advances made by it and the Notes issued to it, Citibank shall
have the same rights and powers under the Loan Documents as any other Lender
Party and may exercise the same as though it were not an Agent; and the term
"Lender Party" or "Lender Parties" shall, unless otherwise expressly indicated,
include Citibank in its individual capacities. Citibank and its affiliates may
accept deposits from, lend money to, act as trustee under indentures of, accept
investment banking engagements from and generally engage in any kind of business
with, any Loan Party, any of its Subsidiaries and any Person who may do business
with or own securities of any Loan Party or any such Subsidiary, all as if
Citibank were not an Agent and without any duty to account therefor to the
Lender Parties.

                  SECTION 8.04. LENDER PARTY CREDIT DECISION. Each Lender Party
acknowledges that it has, independently and without reliance upon any Agent or
any other

                                       92
<PAGE>

Lender Party and based on the financial statements referred to in Section 4.01
and such other documents and information as it has deemed appropriate, made its
own credit analysis and decision to enter into this Agreement. Each Lender Party
also acknowledges that it will, independently and without reliance upon any
Agent or any other Lender Party and based on such documents and information as
it shall deem appropriate at the time, continue to make its own credit decisions
in taking or not taking action under this Agreement.

                  SECTION 8.05. INDEMNIFICATION. (a) Each Lender Party severally
agrees to indemnify each Agent (to the extent not promptly reimbursed by the
Borrowers) from and against such Lender Party's ratable share (determined as
provided below) of any and all liabilities, obligations, losses, damages,
penalties, actions, judgments, suits, costs, expenses or disbursements of any
kind or nature whatsoever that may be imposed on, incurred by, or asserted
against such Agent in any way relating to or arising out of the Loan Documents
or any action taken or omitted by such Agent under the Loan Documents; PROVIDED,
HOWEVER, that no Lender Party shall be liable for any portion of such
liabilities, obligations, losses, damages, penalties, actions, judgments, suits,
costs, expenses or disbursements resulting from such Agent's gross negligence or
willful misconduct as found in a final, non-appealable judgment by a court of
competent jurisdiction. Without limitation of the foregoing, each Lender Party
agrees to reimburse each Agent promptly upon demand for its ratable share of any
costs and expenses (including, without limitation, fees and expenses of counsel)
payable by the Borrowers under Section 9.04, to the extent that such Agent is
not promptly reimbursed for such costs and expenses by the Borrowers.

                  (b) Each Lender Party severally agrees to indemnify the
Issuing Bank (to the extent not promptly reimbursed by the Borrowers) from and
against such Lender Party's ratable share (determined as provided below) of any
and all liabilities, obligations, losses, damages, penalties, actions,
judgments, suits, costs, expenses or disbursements of any kind or nature
whatsoever that may be imposed on, incurred by, or asserted against the Issuing
Bank in any way relating to or arising out of the Loan Documents or any action
taken or omitted by the Issuing Bank under the Loan Documents; PROVIDED,
HOWEVER, that no Lender Party shall be liable for any portion of such
liabilities, obligations, losses, damages, penalties, actions, judgments, suits,
costs, expenses or disbursements resulting from the Issuing Bank's gross
negligence or willful misconduct as found in a final, non-appealable judgment by
a court of competent jurisdiction. Without limitation of the foregoing, each
Lender Party agrees to reimburse the Issuing Bank promptly upon demand for its
ratable share of any costs and expenses (including, without limitation, fees and
expenses of counsel) payable by the Borrowers under Section 9.04, to the extent
that the Issuing Bank is not promptly reimbursed for such costs and expenses by
the Borrowers.

                  (c) For purposes of this Section 8.05, the Lender Parties'
respective ratable shares of any amount shall be determined, at any time,
according to the sum of (i) the aggregate principal amount of the Advances
outstanding at such time and owing to the respective Lender Parties, (ii) their
respective Pro Rata Shares of the aggregate Available Amount of all Letters of
Credit outstanding at such time and (iii) their respective Unused Working
Capital Commitments at such time; PROVIDED that the aggregate principal amount
of

                                       93
<PAGE>

Swing Line Advances owing to the Swing Line Bank and of Letter of Credit
Advances owing to the Issuing Bank shall be considered to be owed to the Lenders
ratably in accordance with their respective Working Capital Commitments. The
failure of any Lender Party to reimburse any Agent or the Issuing Bank, as the
case may be, promptly upon demand for its ratable share of any amount required
to be paid by the Lender Parties to such Agent or the Issuing Bank, as the case
may be, as provided herein shall not relieve any other Lender Party of its
obligation hereunder to reimburse such Agent or the Issuing Bank, as the case
may be, for its ratable share of such amount, but no Lender Party shall be
responsible for the failure of any other Lender Party to reimburse such Agent or
the Issuing Bank, as the case may be, for such other Lender Party's ratable
share of such amount. Without prejudice to the survival of any other agreement
of any Lender Party hereunder, the agreement and obligations of each Lender
Party contained in this Section 8.05 shall survive the payment in full of
principal, interest and all other amounts payable hereunder and under the other
Loan Documents.

                  SECTION 8.06. SUCCESSOR AGENTS. Any Agent may resign at any
time by giving written notice thereof to the Lender Parties and the Borrowers
and may be removed at any time with or without cause by the Required Lenders.
Upon any such resignation or removal, the Required Lenders shall have the right
to appoint a successor Agent. If no successor Agent shall have been so appointed
by the Required Lenders, and shall have accepted such appointment, within 30
days after the retiring Agent's giving of notice of resignation or the Required
Lenders' removal of the retiring Agent, then the retiring Agent may, on behalf
of the Lender Parties, appoint a successor Agent, which shall be a commercial
bank organized under the laws of the United States or of any State thereof and
having a combined capital and surplus of at least $250,000,000. Upon the
acceptance of any appointment as Agent hereunder by a successor Agent and, in
the case of a successor Collateral Agent, upon the execution and filing or
recording of such financing statements, or amendments thereto, and such other
instruments or notices, as may be necessary or desirable, or as the Required
Lenders may request, in order to continue the perfection of the Liens granted or
purported to be granted by the Collateral Documents, such successor Agent shall
succeed to and become vested with all the rights, powers, discretion, privileges
and duties of the retiring Agent, and the retiring Agent shall be discharged
from its duties and obligations under the Loan Documents. If within 45 days
after written notice is given of the retiring Agent's resignation or removal
under this Section 8.06 no successor Agent shall have been appointed and shall
have accepted such appointment, then on such 45th day (i) the retiring Agent's
resignation or removal shall become effective, (ii) the retiring Agent shall
thereupon be discharged from its duties and obligations under the Loan Documents
and (iii) the Required Lenders shall thereafter perform all duties of the
retiring Agent under the Loan Documents until such time, if any, as the Required
Lenders appoint a successor Agent as provided above. After any retiring Agent's
resignation or removal hereunder as Agent shall have become effective, the
provisions of this Article VII shall inure to its benefit as to any actions
taken or omitted to be taken by it while it was Agent under this Agreement.

                  SECTION 8.07. OTHER AGENTS. Each Lender Party hereby
acknowledges that any other Lender Party designated as any "Agent" on the
signature pages hereof has no responsibilities or liability hereunder other than
in its capacity as a Lender.

                                       94
<PAGE>

                                   ARTICLE IX

                                  MISCELLANEOUS

                  SECTION 9.01. AMENDMENTS, ETC. (a) No amendment or waiver of
any provision of this Agreement or the Notes or any other Loan Document, nor
consent to any departure by any Loan Party therefrom, shall in any event be
effective unless the same shall be in writing and signed (or, in the case of the
Collateral Documents, consented to) by the Required Lenders, and then such
waiver or consent shall be effective only in the specific instance and for the
specific purpose for which given; PROVIDED, HOWEVER, that (i) no amendment,
waiver or consent shall, unless in writing and signed by all of the Lenders
(other than any Lender Party that is, at such time, a Defaulting Lender), do any
of the following at any time: (A) waive any of the conditions specified in
Section 3.01 or, in the case of the Initial Extension of Credit, Section 3.02,
(B) change the number of Lenders or the percentage of (1) the Commitments, (2)
the aggregate unpaid principal amount of the Advances or (3) the aggregate
Available Amount of outstanding Letters of Credit that, in each case, shall be
required for the Lenders or any of them to take any action hereunder, (C) reduce
or limit the obligations of the Parent Guarantor under Section 7.01 or of any
Subsidiary Guarantor under Section 1 of the Subsidiary Guaranty or otherwise
limit such Guarantor's liability with respect to the Obligations owing to the
Agents and the Lender Parties, (D) release all or substantially all of the
Collateral in any transaction or series of related transactions or permit the
creation, incurrence, assumption or existence of any Lien on all or
substantially all of the Collateral in any transaction or series of related
transactions to secure any Obligations other than Obligations owing to the
Secured Parties under the Loan Documents, (E) amend Section 2.13 or this Section
9.01, (F) increase the Commitments of the Lenders, (G) reduce the principal of,
or interest on, the Notes or any fees or other amounts payable hereunder, (H)
postpone any date scheduled for any payment of principal of, or interest on, the
Notes pursuant to Section 2.04 or 2.07 or any date fixed for payment of any fees
or other amounts payable hereunder, (I) limit the liability of any Loan Party
under any of the Loan Documents, (J) increase the percentages included in
clauses (a) or (b) of the definition of "Loan Value", (K) consent to any
amendment or modification of the Interim Order or the Final Order and (ii) no
amendment, waiver or consent shall, unless in writing and signed by Lenders
having 66 2/3% of the Working Capital Commitments at such time (other than any
Lender Party that is, at such time, a Defaulting Lender), do any of the
following at any time: (A) reduce the dollar amount of the liquidation reserve
included in clause (b) of the definition of "Loan Value", (B) decrease the
liquidity reserve set forth on the Borrowing Base Certificate, (C) reduce the
dollar amount set forth in Section 2.06(b)(ii) or 3.02(a)(iii)(A) or (D) waive
the condition specified in Section 3.02(a)(iii); PROVIDED FURTHER that no
amendment, waiver or consent shall, unless in writing and signed by the Swing
Line Bank or the Issuing Bank, as the case may be, in addition to the Lenders
required above to take such action, affect the rights or obligations of the
Swing Line Bank or of the Issuing Bank, as the case may be, under this
Agreement; and PROVIDED FURTHER that no amendment, waiver or consent shall,
unless in writing and signed by

                                       95
<PAGE>

an Agent in addition to the Lenders required above to take such action, affect
the rights or duties of such Agent under this Agreement or the other Loan
Documents.

                  (b) If, in connection with any proposed amendment or waiver of
any of the provisions of this Agreement or any other Loan Document as
contemplated by clauses (i) through (ix) of Section 9.01(a) above, the consent
of the Required Lenders is obtained but the consent of one or more of such other
Lenders whose consent is not obtained, then the Administrative Agent shall have
the right to purchase (and such Lender shall sell) the interest of each such
non-consenting Lender, together with accrued and unpaid interest, and assume
each such Lender's Commitment.

                  SECTION 9.02. NOTICES, ETC. All notices and other
communications provided for hereunder shall be in writing (including
telegraphic, telecopy or telex communication) and mailed, telegraphed,
telecopied, telexed or delivered, if to the Parent Guarantor, the Borrowers or
any other Loan Party, at the address or the Parent Guarantor at 2400 South
MicroAge Way, Tempe, Arizona 85282, Attention: Chief Financial Officer, with a
copy to Corporate Counsel; if to any Initial Lender or the Initial Issuing Bank,
at its Domestic Lending Office specified opposite its name on Schedule I hereto;
if to any other Lender Party, at its Domestic Lending Office specified in the
Assignment and Acceptance pursuant to which it became a Lender Party; if to the
Collateral Agent, at its address at 399 Park Avenue, New York, New York 10043,
Attention: Miles McManus; and if to the Administrative Agent, at its address at
399 Park Avenue, New York, New York 10043, Attention: Miles McManus; or, as to
the Parent Guarantor, any Borrower or the Administrative Agent, at such other
address as shall be designated by such party in a written notice to the other
parties and, as to each other party, at such other address as shall be
designated by such party in a written notice to the Borrowers and the
Administrative Agent. All such notices and communications shall, when mailed,
telegraphed, telecopied or telexed, be effective when deposited in the mails,
delivered to the telegraph company, transmitted by telecopier or confirmed by
telex answerback, respectively, except that notices and communications to any
Agent pursuant to Article II, III or VII shall not be effective until received
by such Agent. Delivery by telecopier of an executed counterpart of any
amendment or waiver of any provision of this Agreement or the Notes or of any
Exhibit hereto to be executed and delivered hereunder shall be effective as
delivery of an original executed counterpart thereof.

                  SECTION 9.03. NO WAIVER; REMEDIES. No failure on the part of
any Lender Party or any Agent to exercise, and no delay in exercising, any right
hereunder or under any Note shall operate as a waiver thereof; nor shall any
single or partial exercise of any such right preclude any other or further
exercise thereof or the exercise of any other right. The remedies herein
provided are cumulative and not exclusive of any remedies provided by law.

                  SECTION 9.04. COSTS AND EXPENSES. (a) The Borrowers jointly
and severally agree to pay on demand (i) all reasonable costs and expenses of
each Agent in connection with the preparation, execution, delivery,
administration, modification and amendment of the Loan Documents (including,
without limitation, (A) all due diligence, collateral review, syndication,
transportation, computer, duplication, appraisal, audit, insurance, consultant,
search, filing

                                       96
<PAGE>

and recording fees and expenses and (B) the reasonable fees and expenses of
counsel for each Agent with respect thereto, with respect to advising such Agent
as to its rights and responsibilities, or the perfection, protection or
preservation of rights or interests, under the Loan Documents, with respect to
negotiations with any Loan Party or with other creditors of any Loan Party or
any of its Subsidiaries arising out of any Default or any events or
circumstances that may give rise to a Default and with respect to any review of
pleadings and documents related to the Cases, attendance at meetings related to
the Cases, general monitoring of the Cases and any subsequent Chapter 7 case,
and (ii) all costs and expenses of each Agent and each Lender Party in
connection with the enforcement of the Loan Documents, whether in any action,
suit or litigation, any bankruptcy, insolvency or other similar proceeding
affecting creditors' rights generally (including, without limitation, the
reasonable fees and expenses of counsel for the Administrative Agent and each
Lender Party with respect thereto).

                  (b) The Borrowers jointly and severally agree to indemnify and
hold harmless each Agent, each Lender Party and each of their Affiliates and
their officers, directors, employees, agents and advisors (each, an "INDEMNIFIED
PARTY") from and against any and all claims, damages, losses, liabilities and
expenses (including, without limitation, reasonable fees and expenses of
counsel) that may be incurred by or asserted or awarded against any Indemnified
Party, in each case arising out of or in connection with or by reason of
(including, without limitation, in connection with any investigation, litigation
or proceeding or preparation of a defense in connection therewith) (i) the
Facilities, the actual or proposed use of the proceeds of the Advances or the
Letters of Credit, the Transaction Documents or any of the transactions
contemplated thereby or (ii) the actual or alleged presence of Hazardous
Materials on any property of any Loan Party or any of its Subsidiaries or any
Environmental Action relating in any way to any Loan Party or any of its
Subsidiaries, except to the extent such claim, damage, loss, liability or
expense is found in a final, non-appealable judgment by a court of competent
jurisdiction to have resulted from such Indemnified Party's gross negligence or
willful misconduct. In the case of an investigation, litigation or other
proceeding to which the indemnity in this Section 9.04(b) applies, such
indemnity shall be effective whether or not such investigation, litigation or
proceeding is brought by any Loan Party, its directors, shareholders or
creditors or an Indemnified Party or any Indemnified Party is otherwise a party
thereto and whether or not the transactions contemplated by the Transaction
Documents are consummated. The Borrowers also agrees not to assert any claim
against any Agent, any Lender Party or any of their Affiliates, or any of their
respective officers, directors, employees, attorneys and agents, on any theory
of liability, for special, indirect, consequential or punitive damages arising
out of or otherwise relating to the Facilities, the actual or proposed use of
the proceeds of the Advances or the Letters of Credit, the Transaction Documents
or any of the transactions contemplated by the Transaction Documents.

                  (c) If any payment of principal of, or Conversion of, any
Eurodollar Rate Advance is made by the Borrowers to or for the account of a
Lender Party other than on the last day of the Interest Period for such Advance,
as a result of a payment or Conversion pursuant to Section 2.06, 2.09(b)(i) or
2.10(d), acceleration of the maturity of the Notes

                                       97
<PAGE>

pursuant to Section 6.01 or for any other reason, or if the Borrowers fail to
make any payment or prepayment of an Advance for which a notice of prepayment
has been given or that is otherwise required to be made, whether pursuant to
Section 2.04, 2.06 or 6.01 or otherwise, the Borrowers shall, upon demand by
such Lender Party (with a copy of such demand to the Administrative Agent), pay
to the Administrative Agent for the account of such Lender Party any amounts
required to compensate such Lender Party for any additional losses, costs or
expenses that it may reasonably incur as a result of such payment or such
failure to pay or prepay, as the case may be, including, without limitation, any
loss, cost or expense incurred by reason of the liquidation or reemployment of
deposits or other funds acquired by any Lender Party to fund or maintain such
Advance.

                  (d) If any Loan Party fails to pay when due any costs,
expenses or other amounts payable by it under any Loan Document, including,
without limitation, fees and expenses of counsel and indemnities, such amount
may be paid on behalf of such Loan Party by the Administrative Agent or any
Lender Party, in its sole discretion.

                  (e) Without prejudice to the survival of any other agreement
of any Loan Party hereunder or under any other Loan Document, the agreements and
obligations of the Borrowers contained in Sections 2.10 and 2.12 and this
Section 9.04 shall survive the payment in full of principal, interest and all
other amounts payable hereunder and under any of the other Loan Documents.

                  SECTION 9.05. RIGHT OF SET-OFF. Upon (a) the occurrence and
during the continuance of any Event of Default and (b) the making of the request
or the granting of the consent specified by Section 6.01 to authorize the
Administrative Agent to declare the Notes due and payable pursuant to the
provisions of Section 6.01, each Agent and each Lender Party and each of their
respective Affiliates is hereby authorized at any time and from time to time, to
the fullest extent permitted by law, to set off and otherwise apply any and all
deposits (general or special, time or demand, provisional or final) at any time
held and other indebtedness at any time owing by such Agent, such Lender Party
or such Affiliate to or for the credit or the account of the Parent Guarantor or
any Borrower against any and all of the Obligations of the Parent Guarantor or
the Borrowers now or hereafter existing under the Loan Documents, irrespective
of whether such Agent or such Lender Party shall have made any demand under this
Agreement or such Note or Notes and although such obligations may be unmatured.
Each Agent and each Lender Party agrees promptly to notify the Parent Guarantor
or the applicable Borrower after any such set-off and application; PROVIDED,
HOWEVER, that the failure to give such notice shall not affect the validity of
such set-off and application. The rights of each Agent and each Lender Party and
their respective Affiliates under this Section are in addition to other rights
and remedies (including, without limitation, other rights of set-off) that such
Agent, such Lender Party and their respective Affiliates may have.

                  SECTION 9.06. BINDING EFFECT. This Agreement shall become
effective when it shall have been executed by the Borrowers, the Parent
Guarantor and each Agent and the Administrative Agent shall have been notified
by each Initial Lender and the Initial Issuing Bank that such Initial Lender and
the Initial Issuing Bank has executed it and thereafter shall be binding upon
and inure to the benefit of the Borrowers, the Parent Guarantor, each Agent and

                                       98
<PAGE>

each Lender Party and their respective successors and assigns, except that no
Borrower shall have the right to assign its rights hereunder or any interest
herein without the prior written consent of the Lender Parties.

                  SECTION 9.07. ASSIGNMENTS AND PARTICIPATIONS. (a) Each Lender
may assign to one or more Eligible Assignees all or a portion of its rights and
obligations under this Agreement (including, without limitation, all or a
portion of its Commitment or Commitments, the Advances owing to it and the Note
or Notes held by it); PROVIDED, HOWEVER, that (i) each such assignment shall be
of a uniform, and not a varying, percentage of all rights and obligations under
and in respect of all of the Facilities, (ii) except in the case of an
assignment to a Person that, immediately prior to such assignment, was a Lender
or an assignment of all of a Lender's rights and obligations under this
Agreement, the aggregate amount of the Commitments being assigned to such
Eligible Assignee pursuant to such assignment (determined as of the date of the
Assignment and Acceptance with respect to such assignment) shall in no event be
less than $5,000,000, (iii) each such assignment shall be to an Eligible
Assignee, (iv) no such assignments shall be permitted without the consent of the
Administrative Agent until the Administrative Agent shall have notified the
Lender Parties that syndication of the Commitments hereunder has been completed,
and (v) the parties to each such assignment shall execute and deliver to the
Administrative Agent, for its acceptance and recording in the Register, an
Assignment and Acceptance, together with any Note or Notes subject to such
assignment and a processing and recordation fee of $3,500.

                  (b) Upon such execution, delivery, acceptance and recording,
from and after the effective date specified in such Assignment and Acceptance,
(x) the assignee thereunder shall be a party hereto and, to the extent that
rights and obligations hereunder have been assigned to it pursuant to such
Assignment and Acceptance, have the rights and obligations of a Lender or
Issuing Bank, as the case may be, hereunder and (y) the Lender or Issuing Bank
assignor thereunder shall, to the extent that rights and obligations hereunder
have been assigned by it pursuant to such Assignment and Acceptance, relinquish
its rights and be released from its obligations under this Agreement (and, in
the case of an Assignment and Acceptance covering all of the remaining portion
of an assigning Lender's or Issuing Bank's rights and obligations under this
Agreement, such Lender or Issuing Bank shall cease to be a party hereto).

                  (c) By executing and delivering an Assignment and Acceptance,
each Lender Party assignor thereunder and each assignee thereunder confirm to
and agree with each other and the other parties thereto and hereto as follows:
(i) other than as provided in such Assignment and Acceptance, such assigning
Lender Party makes no representation or warranty and assumes no responsibility
with respect to any statements, warranties or representations made in or in
connection with any Loan Document or the execution, legality, validity,
enforceability, genuineness, sufficiency or value of, or the perfection or
priority of any lien or security interest created or purported to be created
under or in connection with, any Loan Document or any other instrument or
document furnished pursuant thereto; (ii) such assigning Lender Party makes no
representation or warranty and assumes no responsibility with respect to the
financial condition of any Loan Party or the performance or observance by any
Loan

                                       99
<PAGE>

Party of any of its obligations under any Loan Document or any other instrument
or document furnished pursuant thereto; (iii) such assignee confirms that it has
received a copy of this Agreement, together with copies of the financial
statements referred to in Section 4.01 and such other documents and information
as it has deemed appropriate to make its own credit analysis and decision to
enter into such Assignment and Acceptance; (iv) such assignee will,
independently and without reliance upon any Agent, such assigning Lender Party
or any other Lender Party and based on such documents and information as it
shall deem appropriate at the time, continue to make its own credit decisions in
taking or not taking action under this Agreement; (v) such assignee confirms
that it is an Eligible Assignee; (vi) such assignee appoints and authorizes each
Agent to take such action as agent on its behalf and to exercise such powers and
discretion under the Loan Documents as are delegated to such Agent by the terms
hereof, together with such powers and discretion as are reasonably incidental
thereto; and (vii) such assignee agrees that it will perform in accordance with
their terms all of the obligations which by the terms of this Agreement are
required to be performed by it as a Lender or Issuing Bank, as the case may be.

                  (d) The Administrative Agent shall maintain at its address
referred to in Section 9.02 a copy of each Assignment and Acceptance delivered
to and accepted by it and a register for the recordation of the names and
addresses of the Lender Parties and the Commitment under each Facility of, and
principal amount of the Advances owing under each Facility to, each Lender Party
from time to time (the "REGISTER"). The entries in the Register shall be
conclusive and binding for all purposes, absent manifest error, and the
Borrowers, the Agents and the Lender Parties may treat each Person whose name is
recorded in the Register as a Lender Party hereunder for all purposes of this
Agreement. The Register shall be available for inspection by any Borrower or any
Lender Party at any reasonable time and from time to time upon reasonable prior
notice.

                  (e) Upon its receipt of an Assignment and Acceptance executed
by an assigning Lender Party and an assignee, together with any Note or Notes
subject to such assignment, the Administrative Agent shall, if such Assignment
and Acceptance has been completed and is in substantially the form of Exhibit C
hereto, (i) accept such Assignment and Acceptance, (ii) record the information
contained therein in the Register and (iii) give prompt notice thereof to the
Borrowers and each other Agent. In the case of any assignment by a Lender,
within five Business Days after its receipt of such notice, the Borrowers, at
their own expense, shall execute and deliver to the Administrative Agent in
exchange for the surrendered Note or Notes a new Note to the order of such
Eligible Assignee in an amount equal to the Commitment assumed by it under each
Facility pursuant to such Assignment and Acceptance and, if any assigning Lender
has retained a Commitment hereunder under such Facility, a new Note to the order
of such assigning Lender in an amount equal to the Commitment retained by it
hereunder. Such new Note or Notes shall be in an aggregate principal amount
equal to the aggregate principal amount of such surrendered Note or Notes, shall
be dated the effective date of such Assignment and Acceptance and shall
otherwise be in substantially the form of Exhibit A hereto.

                                      100
<PAGE>

                  (f) The Issuing Bank may assign to an Eligible Assignee all of
its rights and obligations under the undrawn portion of its Letter of Credit
Commitment at any time; PROVIDED, HOWEVER, that (i) each such assignment shall
be to an Eligible Assignee and (ii) the parties to each such assignment shall
execute and deliver to the Administrative Agent, for its acceptance and
recording in the Register, an Assignment and Acceptance, together with a
processing and recordation fee of $3,500.

                  (g) Each Lender Party may sell participations to one or more
Persons (other than any Loan Party or any of its Affiliates) in or to all or a
portion of its rights and obligations under this Agreement (including, without
limitation, all or a portion of its Commitments, the Advances owing to it and
the Note or Notes (if any) held by it); PROVIDED, HOWEVER, that (i) such Lender
Party's obligations under this Agreement (including, without limitation, its
Commitments) shall remain unchanged, (ii) such Lender Party shall remain solely
responsible to the other parties hereto for the performance of such obligations,
(iii) such Lender Party shall remain the holder of any such Note for all
purposes of this Agreement, (iv) the Borrowers, the Agents and the other Lender
Parties shall continue to deal solely and directly with such Lender Party in
connection with such Lender Party's rights and obligations under this Agreement
and (v) no participant under any such participation shall have any right to
approve any amendment or waiver of any provision of any Loan Document, or any
consent to any departure by any Loan Party therefrom, except to the extent that
such amendment, waiver or consent would reduce the principal of, or interest on,
the Notes or any fees or other amounts payable hereunder, in each case to the
extent subject to such participation, postpone any date fixed for any payment of
principal of, or interest on, the Notes or any fees or other amounts payable
hereunder, in each case to the extent subject to such participation, or release
all or substantially all of the Collateral.

                  (h) Any Lender Party may, in connection with any assignment or
participation or proposed assignment or participation pursuant to this Section
9.07, disclose to the assignee or participant or proposed assignee or
participant, any information relating to the Parent Guarantor or the Borrowers
furnished to such Lender Party by or on behalf of the Borrowers; PROVIDED,
HOWEVER, that, prior to any such disclosure, the assignee or participant or
proposed assignee or participant shall agree to preserve the confidentiality of
any Confidential Information received by it from such Lender Party.

                  (i) Notwithstanding any other provision set forth in this
Agreement, any Lender Party may at any time create a security interest in all or
any portion of its rights under this Agreement (including, without limitation,
the Advances owing to it and the Note or Notes held by it) in favor of any
Federal Reserve Bank in accordance with Regulation A of the Board of Governors
of the Federal Reserve System.

                  SECTION 9.08. EXECUTION IN COUNTERPARTS. This Agreement may be
executed in any number of counterparts and by different parties hereto in
separate counterparts, each of which when so executed shall be deemed to be an
original and all of which taken together shall constitute one and the same
agreement. Manual delivery of an executed counterpart of a

                                      101
<PAGE>

signature page to this Agreement by telecopier shall be effective as delivery of
an original executed counterpart of this Agreement.

                  SECTION 9.09. NO LIABILITY OF THE ISSUING BANK. The Borrowers
assume all risks of the acts or omissions of any beneficiary or transferee of
any Letter of Credit with respect to its use of such Letter of Credit. Neither
the Issuing Bank nor any of its officers or directors shall be liable or
responsible for: (a) the use that may be made of any Letter of Credit or any
acts or omissions of any beneficiary or transferee in connection therewith; (b)
the validity, sufficiency or genuineness of documents, or of any endorsement
thereon, even if such documents should prove to be in any or all respects
invalid, insufficient, fraudulent or forged; (c) payment by the Issuing Bank
against presentation of documents that do not comply with the terms of a Letter
of Credit, including failure of any documents to bear any reference or adequate
reference to the Letter of Credit; or (d) any other circumstances whatsoever in
making or failing to make payment under any Letter of Credit, except that the
Borrowers shall have a claim against the Issuing Bank, and the Issuing Bank
shall be liable to the Borrowers, to the extent of any direct, but not
consequential, damages suffered by the Borrowers that the Borrowers prove were
caused by (i) the Issuing Bank's willful misconduct or gross negligence as
determined in a final, non-appealable judgment by a court of competent
jurisdiction in determining whether documents presented under any Letter of
Credit comply with the terms of the Letter of Credit or (ii) the Issuing Bank's
willful failure to make lawful payment under a Letter of Credit after the
presentation to it of a draft and certificates strictly complying with the terms
and conditions of the Letter of Credit. In furtherance and not in limitation of
the foregoing, the Issuing Bank may accept documents that appear on their face
to be in order, without responsibility for further investigation, regardless of
any notice or information to the contrary.

                  SECTION 9.10. RELEASE OF COLLATERAL. Upon the sale, lease,
transfer or other disposition of any item of Collateral of any Loan Party in
accordance with the terms of the Loan Documents, the Collateral Agent will, at
the Borrowers' expense, execute and deliver to such Loan Party such documents as
such Loan Party may reasonably request to evidence the release of such item of
Collateral from the assignment and security interest granted under the
Collateral Documents in accordance with the terms of the Loan Documents.

                  SECTION 9.11. JURISDICTION, ETC. (a) Each of the parties
hereto hereby irrevocably and unconditionally submits, for itself and its
property, to the nonexclusive jurisdiction of the Bankruptcy Court or of any New
York State court or federal court of the United States of America sitting in New
York City, and any appellate court from any thereof, in any action or proceeding
arising out of or relating to this Agreement or any of the other Loan Documents
to which it is a party, or for recognition or enforcement of any judgment, and
each of the parties hereto hereby irrevocably and unconditionally agrees that
all claims in respect of any such action or proceeding may be heard and
determined in the Bankruptcy Court or in any such New York State court or, to
the extent permitted by law, in such federal court. Each of the parties hereto
agrees that a final judgment in any such action or proceeding shall be
conclusive and may be enforced in other jurisdictions by suit on the judgment or
in any other manner provided by law. Nothing in this Agreement shall affect any
right that any

                                      102
<PAGE>

party may otherwise have to bring any action or proceeding relating to this
Agreement or any of the other Loan Documents in the courts of any jurisdiction.

                  (b) Each of the parties hereto irrevocably and unconditionally
waives, to the fullest extent it may legally and effectively do so, any
objection that it may now or hereafter have to the laying of venue of any suit,
action or proceeding arising out of or relating to this Agreement or any of the
other Loan Documents to which it is a party in the Bankruptcy Court or in any
New York State or federal court. Each of the parties hereto hereby irrevocably
waives, to the fullest extent permitted by law, the defense of an inconvenient
forum to the maintenance of such action or proceeding in any such court.

                  SECTION 9.12. GOVERNING LAW. This Agreement and the Notes
shall be governed by, and construed in accordance with, the laws of the State of
New York and, to the extent applicable, the Bankruptcy Code.

                  SECTION 9.13. WAIVER OF JURY TRIAL. Each of the Parent
Guarantor, the Borrowers, the Agents and the Lender Parties irrevocably waives
all right to trial by jury in any action, proceeding or counterclaim (whether
based on contract, tort or otherwise) arising out of or relating to any of the
Loan Documents, the Advances or the actions of any Agent or any Lender Party in
the negotiation, administration, performance or enforcement thereof.

                                      103
<PAGE>

                  IN WITNESS WHEREOF, the parties hereto have caused this
Agreement to be executed by their respective officers thereunto duly authorized,
as of the date first above written.

                                 MICROAGE TECHNOLOGY SERVICES, L.L.C.,
                                      as Borrower

                                 By /s/ Ray L. Storck
                                   ------------------------------------
                                     Title: VP, CFO & Treasurer

                                 PINACOR, INC.,
                                      as Borrower

                                 By /s/ Ray L. Storck
                                   ------------------------------------
                                     Title: VP, CFO & Treasurer

                                 MICROAGE, INC.,
                                      as Parent Guarantor

                                 By /s/ Ray L. Storck
                                   ------------------------------------
                                     Title: VP, CFO & Treasurer

                                 CITIBANK, N.A.,
                                      as Administrative Agent

                                 By /s/ Miles D. McManus
                                   ------------------------------------
                                     Title: Vice President

                                 CITIBANK, N.A.,
                                      as Collateral Agent

                                 By /s/ Miles D. McManus
                                   ------------------------------------
                                     Title: Vice President

                                      104
<PAGE>

                             INITIAL LENDERS

                                 CITIBANK, N.A.

                                 By /s/ Miles D. McManus
                                   ------------------------------------
                                     Title: Vice President

                             INITIAL ISSUING BANK

                                 CITIBANK, N.A.

                                 By /s/ Miles D. McManus
                                   ------------------------------------
                                     Title: Vice President

                             SWING LINE BANK

                                 CITIBANK, N.A.

                                 By /s/ Miles D. McManus
                                   ------------------------------------
                                     Title: Vice President

                                      105EXECUTION COPY

                        AGREEMENT FOR INVENTORY FINANCING
                           Dated as of April 13, 2000

                                      Among

                              MTS HOLDING COMPANY,
                        MICROAGE COMPUTER CENTERS, INC.,
                      MICROAGE TECHNOLOGY SERVICES, L.L.C.
                                       and
                                 PINACOR, INC.,
                                  as Customers

                                 MICROAGE, INC.,
                                   as Parent,

                                       and

                             IBM CREDIT CORPORATION

<PAGE>

                                TABLE OF CONTENTS

                                                                 PAGE

Section 1.  DEFINITIONS; ATTACHMENTS                               3
1.1.   Definitions.                                                3
1.2.   Other Defined Terms.                                       13
1.3.   Attachments.                                               13

Section 2.  CREDIT LINE; FINANCE CHARGES; OTHER CHARGES           13
2.1.   Credit Line.                                               13
2.2.   Product Advances.                                          14
2.3.   Late Charges and Other Charges                             15
2.4.   Customer Account Statements.                               16
2.5.   Shortfall.                                                 16
2.6.   Application of Payments.                                   16
2.7.   Prepayment and                                             17

Section 3.  CREDIT LINE ADDITIONAL PROVISIONS                     17
3.1.   Power of Attorney.                                         17

Section 4.  SECURITY -- COLLATERAL                                18
4.1.   Grant.                                                     18
4.2.   Further Assurances.                                        19

Section 5.  CONDITIONS PRECEDENT                                  19
5.1.   Conditions Precedent to the Effectiveness of this
           Agreement.                                             19
5.2.   Conditions Precedent to Each Product Advance.              21
5.3.   Post Closing                                               21

Section 6. REPRESENTATIONS AND WARRANTIES                         22
6.1.   Organization and Qualifications.                           22
6.2.   Subsidiaries                                               22
6.3.   Rights in Collateral; Priority of Liens.                   22
6.4.   No Conflicts.                                              22
6.5.   Enforceability.                                            23
6.6.   Locations of Offices, Records and Inventory.               23
6.7.   Fictitious Business Names.                                 23
6.8.   Organization.                                              23
6.9.   No Judgments or Litigation.                                23
6.10.  No Defaults.                                               23
6.11.  Labor Matters.                                             24
6.12.  Compliance with Law.                                       24
6.13.  ERISA.                                                     24
6.14.  Compliance with Environmental Laws.                        24
6.15.  Intellectual Property.                                     25
6.16.  Licenses and Permits.                                      25

                                       i

<PAGE>

6.17.  Investment Company.                                        25
6.18.  Taxes and Tax Returns.                                     25
6.19.  Affiliate/Subsidiary Transactions.                         25
6.20.  Accuracy and Completeness of Information.                  25
6.21.  Recording Taxes.                                           26
6.22.  Indebtedness.                                              26

Section 7.  AFFIRMATIVE COVENANTS                                 26
7.1.   Financial and Other Information.                           26
7.2.   Location of Collateral.                                    29
7.3.   Changes in Customers.                                      29
7.4.   Corporate Existence.                                       29
7.5.   ERISA.                                                     29
7.6.   Environmental Matters.                                     30
7.7.   Collateral Books and Records/Collateral Audit.             30
7.8.   Insurance; Casualty Loss.                                  31
7.9.   Taxes.                                                     31
7.10.  Compliance With Laws.                                      31
7.11.  Fiscal Year.                                               32
7.12.  Intellectual Property.                                     32
7.13.  Maintenance of Property.                                   32
7.14.  Collateral.                                                32
7.15.  Borrowing Base Certificate                                 33
7.16.  Subsidiaries                                               33
7.17.  Compliance with Terms of Leaseholds                        33
7.18.  Additional Covenants                                       33
7.19.  Joint and Several Guaranty                                 33
7.20.  Parent Guaranty                                            34

Section 8.  NEGATIVE COVENANTS                                    37
8.1.   Liens.                                                     37
8.2.   Disposition of Assets.                                     37
8.3.   Corporate Changes.                                         38
8.4.   Mergers, Etc                                               38
8.5.   Guaranties.                                                38
8.6.   Restricted Payments.                                       38
8.7.   Investments.                                               39
8.8.   Affiliate/Subsidiary Transactions.                         40
8.9.    ERISA.                                                    40
8.10.  Additional Negative Pledges.                               40
8.11.  Storage of Collateral with Bailees and Warehousemen.       41
8.12.  Indebtedness.                                              41
8.13.  Loans.                                                     41
8.14.  Amendment, Etc. of Credit Agreement                        41
8.15.  Interim Order and Final Order                              41
8.16.  Application to the Bankruptcy Court                        41
8.17.  Chapter 11 Claims                                          41

                                       ii

<PAGE>

8.18.  Reclamation Claims; Bankruptcy Code Section 546(g)*
         Agreements                                               42
8.19.  Non-Filing Subsidiaries                                    42

Section 9.  DEFAULT                                               42
9.1.   Event of Default.                                          42
9.2.   Acceleration.                                              46
9.3.   Remedies.                                                  46
9.4.   Waiver.                                                    47

Section 10. FINANCIAL COVENANT DEFINITIONS; FINANCIAL COVENANTS   48
10.1.  Financial Covenant Definitions                             48
10.2.  Financial Covenants                                        52

Section 11.  MISCELLANEOUS                                        53
11.1.   Term; Termination.                                        53
11.2.   Indemnification.                                          53
11.3.   Additional Obligations                                    54
11.4.   Limitation of Liability                                   54
11.5.   Alteration/Waiver                                         54
11.6.   Severability                                              55
11.7.   Entire Agreement                                          55
11.8.   One Loan                                                  55
11.9.   Additional Collateral.                                    55
11.10.  No Merger or Novations                                    55
11.11.  Paragraph Titles.                                         56
11.12.  Binding Effect; Assignment                                56
11.13.  Notices; E-Business Acknowledgment                        56
11.14.  Counterparts                                              58
11.15.  Submission and Consent to Jurisdiction
            And Choice of Law                                     58
11.16.  Jury Trial Waiver                                         59
11.17.  Intercreditor Agreements                                  59

                                      iii
<PAGE>

                        AGREEMENT FOR INVENTORY FINANCING

         This AGREEMENT FOR INVENTORY FINANCING (as amended, supplemented or
otherwise modified from time to time, this "Agreement") and is hereby dated as
of the 13th day of April, 2000, by and between IBM CREDIT CORPORATION, a
Delaware corporation with a place of business at North Castle Drive, Armonk, New
York 10504 ("IBM Credit"), MTS HOLDING COMPANY, a Delaware corporation with a
place of business at 2400 South MicroAge Way, Tempe, Arizona 85282 ("MTSI"),
MICROAGE COMPUTER CENTERS, INC., a Delaware corporation with a place of business
at 2400 South MicroAge Way, Tempe, Arizona 85282 ("MCCI"), MICROAGE TECHNOLOGY
SERVICES, L.L.C., a Delaware corporation with a place of business at 2400 South
MicroAge Way, Tampa, Arizona 85282 ("MTS", and PINACOR, INC., a Delaware
corporation with a place of business at 2400 South MicroAge Way, Tempe, Arizona
85282 ("Pinacor", and together with , MCCI, MTS and MTSI, the "Customers" and
individually a "Customer") and MICROAGE, INC., a Delaware corporation with a
place of business at 2400 South MicroAge Way, Tempe, Arizona 85282 (the
"Parent"). Notwithstanding the foregoing, and unless otherwise indicated, any
obligation of a "Customer" or "Customers" herein shall be the joint and several
obligation of MTS, MTSI, MCCI, Pinacor and Parent.

                                   WITNESSETH

         WHEREAS, IBM Credit entered into an Amended and Restated Agreement for
Wholesale Financing, dated as of October 29, 1999 (as amended, supplemented or
otherwise modified through the date hereof, the "PRE-PETITION INVENTORY FINANCE
AGREEMENT") with the Customers and Parent;

         WHEREAS, as of the date hereof an aggregate amount of $66,000,000 is
outstanding under the Pre-Petition Inventory Finance Agreement in respect of
principal, interest and fees ("PRE-PETITION OBLIGATIONS"), after all draws on
Irrevocable Standby Letter of Credit No. NY-20511-30026459 issued by Citibank,
N.A. ("CITIBANK") for the account of MTS and Pinacor under the Citibank Credit
Agreement (as defined below) and the Pre-Petition Inventory Finance Agreement,
made with the consent of MicroAge and Citibank on April 12, 2000;

         WHEREAS, on April 13, 2000 (the "PETITION DATE"), voluntary petitions
for relief under Chapter 11 of Title 11 of the United States Code, 11 U.S.C.
ss.101 et seq. (the "BANKRUPTCY CODE") were filed by MicroAge and certain
subsidiaries listed on Attachment _ hereto (collectively, the "Debtors") in the
United States Bankruptcy Court for the District of Arizona (the "COURT")
(collectively, the "CHAPTER 11 CASES" or the "CASES");

         WHEREAS, IBM Credit is a lender under the Credit Agreement, dated as of
October 28, 1999 (as amended, supplemented or otherwise modified through the
date hereof, the "CITIBANK CREDIT AGREEMENT"), among MTSI, Pinacor, the Parent,
the several banks and other financial institutions from time to time parties
thereto and Citibank, as Administrative Agent, pursuant to which the lenders
provided a $300 million (as reduced on the terms thereof) three-year senior
secured working capital facility, swing line facility and letter of credit
facility;

                                       2
<PAGE>

         WHEREAS, Citibank, as agent and certain banks and other financial
institutions as lenders (other than IBM Credit), certain Debtors as borrowers
desire to enter into a debtor-in-possession financing facility (the "CREDIT
AGREEMENT") to provide up to $225,000,000 of post-petition financing to the
Debtors;

         WHEREAS, Customers have determined that it is in their best interest,
in the course of Customers' operations, to continue to purchase from
International Business Machines Corporation ("IBM") computer hardware and
software products manufactured or distributed by or bearing any trademark or
trade name of IBM (the "PRODUCTS");

         WHEREAS, Customers have requested that IBM Credit continue to finance
its purchase of Products from IBM and IBM Credit is willing to provide such
financing to Customers subject to the terms and conditions set forth in this
Agreement and the Cash Collateral Stipulation referred to below;

         WHEREAS, in order to induce IBM Credit to enter into this Agreement,
the Borrowers under the Credit Agreement intend to utilize availability under
the Credit Agreement (a) to repay IBM Credit for all amounts outstanding to IBM
Credit under the Citibank Credit Agreement and, (b) to repay $10 million of the
Pre-Petition Obligations outstanding under the Pre-Petition Inventory Finance
Agreement, leaving a remaining amount of Obligations due under the Pre-Petition
Inventory Finance Agreement of $55 million; and

         WHEREAS, IBM Credit has agreed to make a new inventory loan under the
terms of this Agreement in the initial amount of $27 million, the proceeds of
which will be utilized to repay $27 million of the remaining Pre-Petition
Obligations, leaving a total of $30 million (the "PRE-PETITION SECURED
OBLIGATION") due under the Pre-Petition Inventory Finance Agreement, which the
parties have agreed will remain outstanding under a Cash Collateral Stipulation
to be entered into by and among the Debtors and IBM Credit simultaneously with
this Agreement;

         NOW, THEREFORE, in consideration of the premises and for other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereby agree as follows:

                       SECTION 1. DEFINITIONS; ATTACHMENTS

1.1. DEFINITIONS. The following terms shall have the following respective
meanings in this Agreement (such meanings to be equally applicable to both the
singular and plural forms of the terms defined):

"Affiliate": with respect to each Loan Party, any Person meeting one of the
following: (i) at least 10% of such Person's equity is owned, directly or
indirectly, by such Loan Party; (ii) at least 10% of such Loan Party's equity is
owned, directly or indirectly, by such Person; or (iii) at least 10% of
Customer's equity and at least 10% of such Person's equity is owned, directly or
indirectly, by the same Person or Persons. Each of Loan Party's officers,
directors, joint venturers, and partners shall also be deemed to be Affiliates
of such Loan Party for purposes of this Agreement.

                                       3
<PAGE>

"Approved Inventory": (1) during the period from the Closing Date to and
including July 14, 2000, the sum of (x) 100% of the value of the Products in
Customer's possession at Authorized Locations and (y) 100% of the value of the
Products in Customers' possession at Temporary Locations and (z) up to Two
Million Dollars ($2,000,000) of Products in the Customers' possession at all
locations other than Authorized Locations and Temporary Locations and (2) during
the period from July 15, 2000 and thereafter, the sum of (x) 100% of the value
of the Products in Customers' possession at Authorized Locations and (y) up to
Two Million Dollars ($2,000,000) of the Products in Customers' possession at all
locations other than Authorized Locations and Temporary Locations, as of the
date of determination as reflected in the Loan Parties' most recent Collateral
Management Report constituting Products (other than service parts) financed
through a Product Advance by IBM Credit, provided, however, IBM Credit has
first, prior and perfected liens in such Products and such Products are new and
in unused condition. The value to be assigned to such Approved Inventory shall
be determined by IBM Credit in its sole discretion which, by way of example
only, and without limiting the discretion of IBM Credit to determine such
valuation, shall be based upon, among other things, IBM's invoice price to
Customers for Approved Inventory net of all IBM Credit adjustments, provided,
however, if any Customer acquires inventory through an Affiliate of such
Customer, the value to be assigned to such Approved Inventory shall be based on
the Affiliate's invoice price less the Affiliate's gross profit net of all
applicable price reduction credits.

"Agreement":  as defined in the caption.

"Auditors": a nationally recognized firm of independent certified public
accountants selected by the Loan Parties and satisfactory to IBM Credit.

"Authorized Locations": 4227 Surles Court/IBM Bldg. 685, Durham, North Carolina
27703, (2) 421 West Alameda Drive, Tempe AZ, 85282, (3) 423 West Alameda Drive,
Tempe, AZ 85282, and (4) 525 West Alameda Drive, Tempe AZ, 85282; provided,
however, any such location shall cease to be an Authorized Location upon a
breach of the covenants specified in Section 7.17 hereof, or upon receipt by any
Loan Party or any Guarantor of a notice described in Section 7.17.

"Available Credit": at any time (1) from the Closing Date to and including June
12, 2000, shall be an amount equal to (a) the Maximum Advance Amount, less (b)
the sum of (i) the Outstanding Product Advances at such time, and (ii) the
Outstanding Product Advances at such time multiplied by 6.5%, and (iii) the GSP
Adjustment, plus (c) the amount of a Credit Request; and (2) from June 13, 2000
and thereafter, shall be an amount equal to (a) the Maximum Advance Amount, less
(b) the sum of (i) the Outstanding Product Advances at such time, and (ii) the
Outstanding Product Advances at such time multiplied by 6.5%, plus (c) the
amount of a Credit Request.

"Average Daily Balance": for each Product Advance for a given period of time,
the sum of the unpaid principal of such Product Advance as of each day during
such period of time, divided by the number of days in such period of time.

"Bankruptcy Code": as defined in the recitals to this Agreement.

"Bankruptcy Court": as defined in the recitals to this Agreement.

                                       4
<PAGE>

"Borrowers' Professionals": means all Persons retained or engaged by any Loan
Party as professional persons within the meaning of Section 327 of the
Bankruptcy Code

"Business Day": any day other than a Saturday, Sunday or other day on which
commercial banks in New York, New York are generally closed or on which IBM
Credit is closed.

"Carve Out": an amount (without duplication under the Credit Agreement) not
exceeding One Million Dollars ($1,000,000) which amount may be used by Loan
Parties after the occurrence and during the continuation of a Default or Event
of Default, notwithstanding IBM Credit's security interests in the Collateral
and IBM Credit's rights hereunder, to pay fees or expenses incurred by the Loan
Parties constituting (i) allowances of compensation for services rendered or
reimbursement or expenses awarded by the Bankruptcy Court under Sections 330 and
331 of the Bankruptcy Code or otherwise, to Borrowers' Professionals, (ii)
allowances of compensation for services rendered or reimbursement of expenses
awarded by the Bankruptcy Court under Section 105(a), 330 or 331 of the
Bankruptcy Code, to accountants, attorneys and other professionals retained in
the Cases by any unsecured creditors' committee appointed in accordance with
Section 1102 of the Bankruptcy Code or any examiner appointed in accordance with
Section 1104 of the Bankruptcy Code other than an examiner of the type referred
to in Section 6.01(t) hereof, (iii) fees required to be paid to the Office of
the United States Trustee under Section 1930(a), Title 28, United States Code,
and (iv) the actual, necessary expenses, other than compensation, and
reimbursement pursuant to Section 503(b)(4) of the Bankruptcy Code, incurred by
a member of a committee appointed under Section 1102 of the Bankruptcy Code, if
such expenses are incurred in the performance of the duties of such committee
and are allowed by the Bankruptcy Court; provided, however, that (a) the amount
of such fees and expenses shall not exceed One Million Dollars ($1,000,000) (in
addition to compensation awarded prior to the occurrence of a Default or Event
of Default (whether or not Paid) and (b) such dollar limitation on fees and
disbursements shall not include any retainer fees paid to the Borrowers'
Professionals prior to the Petition Date (the "Retainers") and shall not be
reduced by the amount of any compensation and reimbursement of expenses paid
prior to the occurrence of the Default or Event of Default in respect of which
the Carve-Out is invoked or any fees, expenses, indemnities or other amounts
paid to the Administrative Agent, the Lenders and their attorneys and agents
under this Agreement of otherwise.

"Cases":  as defined in the recital to this Agreement.

"Closing Date": the date on which the conditions precedent to the effectiveness
of this Agreement set forth in Section 5.1 hereof are satisfied or waived in
writing by IBM Credit.

"COA Amount": the total dollar amount that an IBM Credit customer who finance
products and services supplied with IBM Credit under a Term Lease Master
Agreement, Installment Payment Master Agreement, Quicklease Agreement or
Software and Services Financing Agreement authorizes IBM Credit to pay a Loan
Party for the products and/or services listed on the certificate of acceptance.

"Code":  the Internal Revenue Code of 1986, as amended or any successor statute.

                                       5
<PAGE>

"Collateral":  as defined in Section 4.1.

"Collateral Management Report": a report to be delivered by the Loan Parties
daily to IBM Credit, signed by the chief executive officer, chief financial
officer, executive vice president, controller, treasurer or assistant treasurer
of the Parent and each Customer, substantially in the form and detail of
Attachment D hereto detailing and certifying as of the date of the report, among
other items: a summary of the Approved Inventory on hand financed by IBM Credit,
the Customers' Approved Inventory on hand (excluding Products delivered but not
invoiced by IBM) financed by IBM Credit by quantity, type, model, IBMs invoice
price (net of all applicable price reduction credits) to the Customers (if any
Customer acquires Approved Inventory through an Affiliate of such Customer the
value to be assigned to such Approved Inventory shall be based on the
Affiliate's invoice price less the Affiliate's gross profit (net of all
applicable price reduction credits)) and the total of the line item values for
all Authorized Brands listed on the report, the amounts and aging of the Loan
Parties accounts payable as of a specified date, all of the Loan Parties IBM
Credit borrowing activity during a specified period and the total amount of the
Loan Parties' Outstanding Product Advances, Available Credit and any Shortfall
Amount as of a specified date, and a listing of all of the Approved Inventory,
identified by the address of all locations and the value of the Approved
Inventory at each location.

"Compliance Certificate": a certificate substantially in the form of Attachment
C.

"Consolidated" refers to the consolidation of accounts in accordance with GAAP.

"Consolidating" refers to the presentation of the Consolidated financial
statements of the Parent and the Consolidated financial statements of each
Customer.

"Credit Agreement" or the "Citibank Debtor-in-Possession Credit Agreement": the
Credit Agreement dated as of April 13, 2000 among the Customers and Parent,
Citibank, N.A. as Agent and the lenders that are signatories to the Credit
Agreement.

"Credit Line":  as defined in Section 2.1.

"Credit Request": as defined in Section 2.4.

"Customer":  as defined in the caption.
"Debtors":  as defined in the recitals to this Agreement.

"Default": either (1) an Event of Default or (2) any event or condition which,
but for the requirement that notice be given or time lapse or both, would be an
Event of Default.

"Delinquency Fee Rate":  as defined on Attachment A.

"Environmental Laws": all statutes, laws, judicial decisions, regulations,
ordinances, and other governmental restrictions relating to pollution, the
protection of the environment, occupational health and safety, or to emissions,
discharges or release of pollutants, contaminants, hazardous substances or
wastes into the environment.

                                       6
<PAGE>

"Environmental Liability": any claim, demand, demand letter, obligation, cause
of action, allegation, order, notice of non-compliance, violation, injury,
judgment, penalty or fine, cost or expense, resulting from the violation of any
Environmental Laws or the imposition of any Lien pursuant to any Environmental
Laws by any Governmental Authority by any Governmental Authority or third party
for damages, contribution, indemnification, cost recovery, compensation or
relief.

"ERISA": the Employee Retirement Income Security Act of 1974, as amended, or any
successor statutes.

"Event of Default":  as defined in Section 9.1.

"Fee Letter": that certain Fee Letter between IBM Credit and the Parent dated as
of the date hereof.

"Final Order":  as defined in Section 5.2 (D) of this Agreement.

"Financial Statements": the Consolidated and Consolidating balance sheets
(including, without limitation, securities such as stocks and investment bonds),
statements of operations, statements of cash flows and statements of changes in
shareholder's equity of the Parent and the Customers for the period specified,
prepared in accordance with GAAP and consistent with prior practices.

"First Day Orders": those orders presented to the Bankruptcy Court in the Cases
for consideration on the first day of Cases, regardless of whether such orders
are entered on the first day of the Cases or shortly thereafter.

"Fiscal Year" means a fiscal year of the Parent and its Consolidated
Subsidiaries ending on the Sunday nearest to October 31 in any calendar year.

"Floor Plan Lender": any Person who now or hereinafter provides inventory
financing to either Customer, provided that such Person executes an
Intercreditor Agreement (as defined in Section 5.1 of this Agreement) or a
subordination agreement with IBM Credit in form and substance satisfactory to
IBM Credit.

"Free Financing Period": for each Product Advance, the period, if any, in which
IBM Credit does not charge Customers a financing charge. IBM Credit shall
calculate the Customers' Free Financing Period utilizing a methodology that is
consistent with the methodologies used for similarly situated customers of IBM
Credit. Each Customer understands that if IBM withdraws or reduces its funding
of a Free Financing Period, IBM Credit may not offer, may change or may cease to
offer a Free Financing Period for the Customers' purchases of Products.

"Free Financing Period Exclusion Fee":  as defined in Attachment A.

"GAAP": generally accepted accounting principles in the United States as in
effect from time to time.

"Governmental Authority": any nation or government, any state or other political
subdivision

                                       7
<PAGE>

thereof, and any entity exercising executive, legislative, judicial, regulatory
or administrative functions of or pertaining to government, and any corporation
or other entity owned or controlled (through stock or capital ownership or
otherwise) by any of the foregoing.

"GSP Adjustments": as of any day, shall be the aggregate amount of all
Overpayments, Variances and GSP Finance Charges, as of such day.

"GSP Advance Payment": is an advance payment made under the Guaranteed
Settlement Program which was applied to the Outstanding Product Advances
hereunder.

"GSP Finance Charge": as of the date of determination, the prime rate multiplied
by the sum of (1) Overpayments and (2) Variances.

"GSP Invoice": an EDI invoice submitted by a Loan Party to IBM Credit containing
the following information: 1) equipment serial numbers; 2) lease acknowledgment
letter number; 3) sold-to name of IBM Credit customer; 4) description of
products and/or services; 5) freight and/or tax charges provided that the IBM
Credit customer requested these such charges be financed; 6) total amount to be
financed; and 7) any other information agreed to in writing by IBM Credit and
such Loan Party.

"Guarantor":  the Parent and all Subsidiaries of Parent and each Customer.

"Guaranty: each guaranty entered into by a Guarantor for the benefit of IBM
Credit.

"Hazardous Substances": all substances, wastes or materials, to the extent
subject to regulation as "hazardous substances" or "hazardous waste" which exist
in measurable quantity in excess of any applicable standard established under
any Environmental Laws.

"IBM":  as defined in the recitals to this Agreement.

"IBM Credit":  as defined in the preamble to this Agreement.

"Immaterial Subsidiary": means any Subsidiary of the Parent for which the total
assets of such Subsidiary do not exceed $25,000.

"Indemnified Persons":  as defined in Section 11.2.

"Indebtedness": with respect to any Person, (1) all obligations of such Person
for borrowed money or for the deferred purchase price of property or services
(other than trade liabilities incurred in the ordinary course of business and
payable in accordance with customary practices) or which is evidenced by a note,
bond, debenture or similar instrument, (2) all obligations of such Person under
capital leases (including obligations under any leases entered into, now or in
the future, with IBM Credit), (3) all obligations of such Person in respect of
letters of credit, banker's acceptances or similar obligations issued or created
for the account of such Person, (4) liabilities arising under any interest rate
protection, future, option swap, cap or hedge agreement or arrangement under
which such Person is a party or beneficiary, (5) all obligations under
guaranties of such Person and (6) all liabilities secured by any Lien on any
property owned by

                                       8
<PAGE>

such Person even though such Person has not assumed or otherwise become liable
for the payment thereof.

"Intercompany Debt": the Indebtedness owed to any Loan Party or to a wholly
owned Subsidiary of such Loan Party from any other Loan Party or its
Subsidiaries.

"Interim Order":  as defined in Section 5.1 (D) of this Agreement.

"Investment": with respect to any Person (the "Investor"), (1) any investment by
the Investor in any other Person, whether by means of share purchase, capital
contribution, purchase or other acquisition of a partnership or joint venture
interest, loan, time deposit, demand deposit or otherwise, and (2) any guaranty
by the Investor of any Indebtedness or other obligation of any other Person.

"Intercreditor Agreement": as defined in Section 5.1 (M) of this Agreement.

"LIBOR" shall mean, as of the date of determination, the thirty (30) day average
of the one-month London Interbank Offered Rate as published by Bloomberg L.P.
("Bloomberg") for the previous calendar month or, in the event such average is
no longer published by Bloomberg, such other thirty day average as IBM Credit
may, in its reasonable discretion, use for determining LIBOR.

"Lien(s)": any lien, claim, charge, pledge, security interest, deed of trust,
mortgage, other encumbrance or other arrangement having the practical effect of
the foregoing, including the interest of a vendor or lessor under any
conditional sale agreement, capital lease or other title retention agreement.

"Loan Parties":  means the Customers and the Parent.

"Losses":  as defined in Section 7.14 (C).

"Material Adverse Effect" means a material adverse effect on (a) the business,
condition (financial or otherwise), operations, performance, properties or
prospects of any of the Parent, the Parent and its Subsidiaries taken as a
whole, MTSI, MTSI and its Subsidiaries taken as a whole, Pinacor or Pinacor and
its Subsidiaries taken as a whole, (b) the rights and remedies of IBM Credit
under this Agreement or any Other Document or (c) the ability of any Loan Party
to perform its Obligations under this Agreement or any Other Document to which
it is or is to be a party.

"Maximum Advance Amount": (1) at any time during the period from the Closing
Date to and including May 15, 2000, up to Twenty Seven Million ($27,000,000) of
Approved Inventory, and (2) at any time thereafter, the lesser of (i) the Credit
Line and (ii) the Approved Inventory.

                                       9
<PAGE>

"Non-Filing Subsidiaries" means 153000 Canada Ltd., ConnectWorks, Inc., Contract
PC, Inc., Eleris, Inc., InterPC de Columbia, InterPC de Venezuela, IntraCom
Marketing, Inc., MaxSource L.L.C., MCSS, Inc. MicroAge Administration, Inc.,
MicroAge Deutschland Gmbh, MicroAge Europe Limited, MicroAge Government, Inc.,
MicroAge Infosystems Services, Inc., MicroAge Infosystems Services Europe
Limited, MicroAge Paymaster, Inc., MicroAge Technologies, Inc. MicroAge
Teleservices, L.L.C., MicroAge (U.K.) Limited, MicroAge Ventures, Inc., PC
Clearance, Inc., Phoenix Connections, Inc. and Pri-Tech Solutions, Inc.

"Obligations": all covenants, agreements, warranties, duties, representations,
loans, advances, interest (including interest accruing on or after the filing of
any petition in bankruptcy, or the commencement of any insolvency,
reorganization or like proceeding, relating to any Loan Party, whether or not a
claim for post-filing or post-petition interest is allowed in such proceeding),
fees, reasonable expenses, indemnities, liabilities and Indebtedness of any kind
and nature whatsoever now or hereafter arising, owing, due or payable from such
Loan Party to IBM Credit.

"Other Documents": all security agreements, mortgages, leases, instruments,
documents, guarantees, schedules of assignment, operating and repurchase
agreement, contracts, Intercreditor Agreements, and similar agreements executed
by any Loan Party and delivered to IBM Credit, pursuant to this Agreement or
otherwise, and all amendments, supplements and other modifications to the
foregoing from time to time.

"Other Charges":  as set forth in Attachment A.

"Outstanding Product Advances": at any time of determination, the sum of (1) the
unpaid principal amount of all Product Advances made by IBM Credit under this
Agreement; and (2) any finance charge, fee, expense or other amount related to
Product Advances charged to the Customers account with IBM Credit.

"Overpayment": the amount of any GSP Invoice included in any GSP Advance Payment
that is subsequently deemed to be invalid for any of the following reasons: 1) a
Loan Party notifies IBM Credit that all or a portion of the products and/or
services specified in the GSP Invoice will not be financed; 2) Sixty (60) days
has elapsed from the date of the GSP Advance Payment related to such GSP Invoice
and no certificate of acceptance has been received for the products and/or
services specified in the GSP Invoice; 3) IBM Credit has determined that all or
a portion of the products and/or services specified in the GSP Invoice will not
be financed; or 4) the GSP Advance Payment related to such GSP Invoice has been
determined to be erroneous by IBM Credit in its reasonable discretion.

"Parent":  MicroAge, Inc.

"Permitted Indebtedness": any of the following:

(1)      Indebtedness to IBM Credit;

(2)      Indebtedness described in Section VII of Attachment B;

(3)      Indebtedness to any Floor Plan Lender;

                                       10
<PAGE>

(4)      Purchase Money Indebtedness;

(5)      Capital Leases as defined in Section 10.1 of this Agreement:

(6)      guaranties in favor of IBM Credit;

(7)      Intercompany Debt; and

(8)      other Indebtedness consented to by IBM Credit in writing prior to
         incurring such Indebtedness.

"Permitted Liens":  any of the following:

(1)      Liens  which are the subject of an  Intercreditor  Agreement,  in
         effect from time to time  between IBM Credit and any other secured
         creditor;

(2)      Purchase Money Security Interests;

(3)      Liens described in Section I of Attachment B;

(4) Liens of warehousemen, mechanics, materialmen, workers, repairmen, common
carriers, landlords and other similar Liens arising by operation of law or
otherwise, not waived in connection herewith, for amounts that are not yet due
and payable or being contested in good faith by appropriate proceedings promptly
instituted and diligently conducted if an adequate reserve or other appropriate
provisions shall have been made therefor as required to be in conformity with
GAAP and an adverse determination in such proceedings could not reasonably be
expected to have a Material Adverse Effect;

(5) attachment or judgment Liens individually or in the aggregate not in excess
of Two Million Five Hundred Thousand Dollars ($2,500,000) (exclusive of (A) any
amounts that are duly bonded to the satisfaction of IBM Credit or (B) any amount
fully covered by insurance as to which the insurance company has acknowledged
its obligation to pay such judgment in full);

(6) easements, rights-of-way, restrictions and other similar encumbrances
incurred in the ordinary course of business which, in the aggregate, are not
substantial in amount and which do not materially detract from the value of the
property subject thereto or materially interfere with the ordinary conduct of
the business of each Loan Party;

(7) extensions and renewals of the foregoing Permitted Liens; provided that (A)
the aggregate amount of such extended or renewed Liens do not exceed the
original principal amount of the Indebtedness which it secures, (B) such Liens
do not extend to any property other than property already previously subject to
the Lien and (C) such extended or renewed Liens are on terms and conditions no
more restrictive than the terms and conditions of the Liens being extended or
renewed;

(8) Liens arising from deposits or pledges to secure bids, tenders, contracts,
leases, surety

                                       11
<PAGE>

and appeal bonds and other obligations of like nature arising in the ordinary
course of any Loan Party's business;

(9) Liens for taxes, assessments or governmental charges not delinquent or being
contested, in good faith, by appropriate proceedings promptly instituted and
diligently conducted if an adequate reserve or other appropriate provisions
shall have been made therefor as required in order to be in conformity with GAAP
and an adverse determination in such proceedings could not reasonably be
expected to have a Material Adverse Effect;

(10)     Liens  arising out of deposits in  connection  with  workers'
         compensation,  unemployment  insurance or other social security or
         similar legislation;

(11)     Liens arising pursuant to this Agreement or pursuant to Permitted
         Indebtedness; and

(12)     other Liens consented to by IBM Credit in writing prior to incurring
         such Lien.

(13)     Liens under the Credit Agreement.

"Person" means an individual, partnership, corporation (including a business
trust), limited liability company, joint stock company, trust, unincorporated
association, joint venture or other entity, or a government or any political
subdivision or agency thereof.

"Policies": all policies of insurance required to be maintained by each Loan
Party under this Agreement or any of the Other Documents.

"Product Advance": any advance of funds made (excluding funds committed to be
made by IBM Credit under this Agreement for which Products have not been
delivered by IBM to any Customer) for the account of any Customer to IBM in
respect of an invoice delivered or to be delivered by IBM to IBM Credit
describing Products purchased by such Customer, including any such advance made
as of the date hereof pursuant to the Pre-Petition Inventory Finance Agreement.

"Purchase Money Indebtedness": any Indebtedness (including capital leases)
incurred to finance the acquisition of assets (other than assets manufactured or
distributed by or bearing any trademark or trade name of any Authorized
Supplier) to be used in any Loan Party's business not to exceed the lesser of
(1) the purchase price or acquisition cost of such asset and (2) the fair market
value of such asset.

"Purchase Money Security Interest": any security interest securing Purchase
Money Indebtedness, which security interest applies solely to the particular
asset acquired with the Purchase Money Indebtedness, which include Capital
Leases (as defined in Section 10,1 of this Agreement .

"Reorganization Plan":  a plan of reorganization in any of the Cases.

"Requirement of Law": as to any Person, the articles of incorporation and
by-laws of such Person, and any law, treaty, rule or regulation or determination
of an arbitrator or a court or other

                                       12
<PAGE>

governmental authority, in each case applicable to or binding upon such Person
or any of its property or to which such Person or any of its property is
subject.

"Security Agreement": the Security Agreement dated as of April 13, 2000 made by
the Grantors referred to therein to Citibank, N.A., as Collateral Agent, as such
agreement may from time to time be amended, supplemented or as otherwise
modified.

"Shortfall Amount":  as defined in Section 2.5.

"Shortfall Transaction Fee":  as defined in Attachment A.

"Subsidiary": with respect to any Person, any corporation or other entity of
which securities or other ownership interests having ordinary voting power to
elect a majority of the board of directors or other Persons performing similar
functions are at the time directly or indirectly owned by such Person.

"Super-Priority Claim": a claim against any Loan Party in any of the Cases which
is an administrative expense claim having priority over any or all
administrative expenses of the kind specified in Section 503(b) or 507(b) of the
Bankruptcy Code.

"Temporary Locations": 2201-2221 Northwest 79th Street, Miami, Florida 33122 and
(ii) 5589 Provident Drive, Bldg. 17, Cincinnati, Ohio 45266-1323; provided,
however, any such location shall cease to be an Authorized Location upon a
breach of the covenants specified in Section 7.17 hereof, or upon receipt by any
Loan Party or any Guarantor of a notice described in Section 7.17.

"Termination Date": shall mean October 13, 2001 or such other date as IBM Credit
and Customers may agree in writing from time to time.

"Variance": the difference between the amount of an GSP Invoice included in a
GSP Advance Payment and the COA Amount for such GSP Invoice.

"Voting Stock": securities, the holders of which are ordinarily, in the absence
of contingencies, entitled to elect the corporate directors (or persons
performing similar functions).

1.2. OTHER DEFINED TERMS. Terms not otherwise defined in this Agreement which
are defined in the Uniform Commercial Code as in effect in the State of New York
(the "U.C.C.") shall have the meanings assigned to them therein.

1.3. ATTACHMENTS. All attachments, exhibits, schedules and other addenda hereto,
including, but not limited to, Attachment A and Attachment B, are specifically
incorporated herein by reference and made a part of this Agreement.

             SECTION 2. CREDIT LINE; FINANCE CHARGES; OTHER CHARGES

2.1. CREDIT LINE. Subject to the terms and conditions set forth in this
Agreement, on and after the Closing Date to but not including the date that is
the earlier of (i) the date on which this

                                       13
<PAGE>

Agreement is terminated pursuant to Section 11.1 and (ii) the date on which IBM
Credit terminates the Credit Line pursuant to Section 9.2, IBM Credit agrees to
extend to the Customers a credit line ("Credit Line") in the amount set forth in
Attachment A pursuant to which IBM Credit will make to the Customers, from time
to time, Product Advances in an aggregate amount at any one time outstanding not
to exceed the Available Credit. Notwithstanding any other term or provision of
this Agreement, IBM Credit may, at any time and from time to time, in its sole
and absolute discretion (x) temporarily increase the amount of the Credit Line
set forth in Attachment A and subsequently reset the Credit Line to the original
amount of the Credit Line set forth in Attachment A, in each case upon written
notice to the Customers, and (y) make Product Advances pursuant to this
Agreement upon the request of Customers in an aggregate amount at any one time
outstanding in excess of the Credit Line.

2.2. PRODUCT ADVANCES. (A) Subject to the terms and conditions of this
Agreement, IBM Credit shall make Product Advances in connection with Customers'
purchase of Products from IBM upon at least a two-day prior written notice from
IBM. Each Customer hereby authorizes and directs IBM Credit to pay the proceeds
of Product Advances directly to IBM in respect of invoices delivered to IBM
Credit for such Products by IBM and acknowledges that (i) any delivery to IBM
Credit of an invoice by IBM shall be deemed as a request for a Product Advance
by such Customer, and (ii) each such Product Advance constitutes a loan by IBM
Credit to the Customers pursuant to this Agreement as if the Customers received
the proceeds of the Product Advance directly from IBM Credit.

         (B) No finance charge shall accrue on any Product Advance during the
Free Financing Period, if any, applicable to such Product Advance. Each Product
Advance shall be due and payable in immediately available funds wired to the
account specified in Attachment A or to any other account designated by IBM
Credit in writing the Business Day following the last day of the Free Financing
Period; provided, however, any Shortfall Amount shall be paid in immediately
available funds pursuant to Section 2.5 of this Agreement. In addition, for any
Product Advance with respect to which a Free Financing Period shall not be in
effect, Customer shall pay a Free Financing Period Exclusion Fee. Such fee shall
be due and payable on the date set forth in a statement of transaction or
billing statement for such Product Advance. If it is determined that amounts
received from Customers were in excess of the highest rate permitted by law,
then the amount representing such excess shall be considered reductions to
principal of Product Advances.

         (C) Each Customer acknowledges that IBM Credit does not warrant the
Collateral. Customers shall be obligated to pay IBM Credit in full even if the
Collateral is defective or fails to conform to the warranties extended by IBM.
The Obligations of Customers shall not be affected by any dispute a Customer may
have with IBM. No Customer will assert any claim or defense which it may have
against IBM against IBM Credit.

         (D) Each Customer hereby authorizes IBM Credit to collect directly from
IBM any credits, rebates, bonuses or discounts owed by IBM to such Customer
("Supplier Credits"). Any Supplier Credits received by IBM Credit for a Customer
may be applied by IBM Credit to the Outstanding Product Advances of such
Customer, provided, however in no event shall IBM Credit refund any proceeds of
a Supplier Credit until the indefeasible payment in full of all of the
Obligations. Any Supplier Credits collected by IBM Credit shall in no way reduce
Customers'

                                       14
<PAGE>

debt to IBM Credit in respect of the Outstanding Product Advances until such
Supplier Credits are applied by IBM Credit, which in each case shall be applied
promptly by IBM Credit; provided, however, that in the event such discount,
credit, rebate or bonus must be returned or disgorged or is otherwise
unavailable for application, then Customers' obligations will be reinstated as
if such discount, credit, rebate or bonus had never been applied.

         (E) IBM Credit may apply any payments and Supplier Credits received by
IBM Credit to reduce finance charges first and then to principal amounts of
Product Advances owed by Customers. IBM Credit may apply principal payments to
the oldest (earliest) invoices (and related Product Advances) first, but, in any
case, all principal payments will be applied in respect of the Outstanding
Product Advances made for Products which have been sold, lost, stolen,
destroyed, damaged or otherwise disposed of prior to any other application
thereof.

         (F) Each Loan Party will indemnify and hold IBM Credit harmless from
and against any claims or demands asserted by any Person relating to or arising
from the Collateral for any reason whatsoever, including, without limitation,
the condition of the Collateral, any misrepresentation made about the Collateral
by any representative of either Customer or the Parent or any of their
Subsidiaries, or any act or failure to act by any Loan Party except to the
extent such claims or demands are directly attributable to IBM Credit's gross
negligence or willful misconduct. Nothing contained in the foregoing shall
impair any rights or claims which either Customer may have against IBM.

2.3.   LATE CHARGES AND OTHER CHARGES .

(A) Late charges pursuant to subsection (D) of this Section 2.3 for a Product
Advance for a calendar month shall be equal to (i) one twelfth (1/12) of the
Delinquency Fee Rate multiplied by (ii) the Average Daily Balance of such
Product Advance for the period when such Product Advance is past due during such
calendar month multiplied by (iii) the actual number of days during such
calendar month when such Product Advance is past due divided by (iv) thirty
(30).

         (B) The Customers hereby agree to pay to IBM Credit the charges set
forth as "Other Charges" in Attachment A. The Customers also agree to pay IBM
Credit additional charges for any returned items of payment received by IBM
Credit. The Customers hereby acknowledge that any such charges are not interest
but that such charges, if unpaid, will constitute part of the Outstanding
Product Advances.

         (C) The late charges and Other Charges owed under this Agreement, and
any charges hereafter agreed to in writing by the parties, are payable monthly
upon receipt of IBM Credit's bill or statement therefor or IBM Credit may, in
its sole discretion, add unpaid late charges and Other Charges to the Customers'
Outstanding Product Advances.

         (D) If any amount owed under this Agreement, including, without
limitation, any Product Advance, is not paid when due (whether at maturity, by
acceleration or otherwise), the unpaid amount thereof will bear a late charge
from and including the day after it was due and payable to and including the
date IBM Credit receives payment thereof, at a per annum rate equal to the
lesser of (a) the amount set forth in Attachment A to this Agreement as the
"Delinquency Fee Rate" and (b) the highest rate from time to time permitted by
applicable law.

                                       15
<PAGE>

In addition, if any Shortfall Amount shall not be paid when due pursuant to
Section 2.5 hereof, Customers shall pay IBM Credit a Shortfall Transaction Fee.
If it is determined that amounts received from Customers were in excess of such
highest rate, then the amount representing such excess, shall be considered
reductions to principal of Product Advances.

2.4. CUSTOMER ACCOUNT STATEMENTS. (A) IBM Credit will send statements of each
transaction ("SOT") hereunder to each Customer with respect to Product Advances
and other charges due on Customer's account with IBM Credit. Each SOT shall be
deemed, absent manifest error, to be correct and shall constitute an account
stated with respect to each transaction or amount described therein unless
within sixty (60) calendar days after such SOT is received by such Customer,
Customer provides IBM Credit written notice specifying the error(s), if any,
contained therein by amount and transaction. In each case, in which a Customer
submits to International Business Machines Corporation ("IBM") a credit request
for a Supplier Credit ("Credit Request"), IBM Credit will add the amount of the
Credit Request to the amount of Available Credit, provided, however, that such
request (i) is verifiable by IBM, and (ii) has been submitted to IBM Credit
according to the dispute process, including but not limited to submitting all
Credit Requests via the Internet within sixty (60) days of the date of invoice,
or within thirty (30) days from the date of return of a Product damaged in
transit. The Available Credit will be decreased by the amount of the Credit
Request if IBM does not deem such Credit Request valid or invalid within thirty
(30) days of receipt of such request. For purposes of this Agreement, Credit
Request shall mean a request for a Supplier Credit to be issued by IBM for
Products (i) invoiced but not delivered, (ii) invoiced in an incorrect amount or
(iii) returned to IBM because damaged intransit.

         (B) IBM Credit will send a monthly billing statement to each Customer
with respect to Product Advances late charges and Other Charges due. Each
billing statement shall be deemed, absent manifest error, to be correct and
shall constitute an account stated with respect to each late charge and Other
Charge described therein unless within sixty (60) calendar days after such
billing statement is received by such Customer, Customer provides IBM Credit
written notice objecting that such amount is incorrectly described therein and
specifying the error(s), if any, contained therein.

For each Credit Request submitted by a Customer more than thirty (30) days from
the date of invoice or the date any damaged Product is returned to IBM, a
Delinquency Fee Rate shall be charged on the amount of such Credit Request as
applicable, and IBM Credit shall deduct the amount of such Credit Request from
the Outstanding Product Advances subject to the process set forth in Section 2.4
of this Agreement. IBM Credit may at any time adjust such SOTs or billing
statements to comply with applicable law and this Agreement.

2.5. SHORTFALL. If on any date the Outstanding Product Advances owed by the
Customers to IBM Credit exceeds the Maximum Advance Amount (such excess, the
"Shortfall Amount"), the Customers shall immediately pay to IBM Credit in
immediately available funds an amount equal to such Shortfall Amount.

2.6. APPLICATION OF PAYMENTS. The Customers hereby agree that all checks and
other instruments delivered to IBM Credit on account of Customers' Obligations
shall constitute conditional payment until such items are actually collected by
IBM Credit. Each Customer

                                       16
<PAGE>

waives the right to direct the application of any and all payments at any time
or times hereafter received by IBM Credit on account of the Customers'
Obligations. The Loan Parties agree that IBM Credit shall have the continuing
exclusive right to apply and reapply any and all such payments to Customers'
Obligations in such manner as IBM Credit may deem advisable notwithstanding any
entry by IBM Credit upon any of its books and records.

2.7. PREPAYMENT AND REBORROWING BY CUSTOMERS. (A) Customers may at any time
prepay, without notice or penalty, in whole or in part amounts owed under this
Agreement. IBM Credit may apply payments made to it (whether by the Customers or
otherwise) to pay latecharges and other amounts owing under this Agreement first
and then to the principal amount owed by the Customers.

         (B) Subject to the terms and conditions of this Agreement, any amount
prepaid or repaid to IBM Credit in respect to the Outstanding Product Advances
may be reborrowed by Customers in accordance with the provisions of this
Agreement.

                  SECTION 3. CREDIT LINE ADDITIONAL PROVISIONS

3.1. POWER OF ATTORNEY. Each Loan Party hereby irrevocably appoints IBM Credit,
with full power of substitution, as its true and lawful attorney-in-fact with
full power, in good faith and in compliance with commercially reasonable
standards, in the discretion of IBM Credit, to:

         (A) sign the name of such Loan Party on any document or instrument that
IBM Credit shall deem necessary or appropriate to perfect and maintain perfected
the security interest in the Collateral contemplated and given under this
Agreement and the Other Documents;

upon the occurrence and during the continuance of a Default or an Event of
Default as defined in Section 9.1 hereof:

         (B) endorse the name of such Loan Party upon any of the items of
payment of proceeds and deposit the same in the account of IBM Credit for
application to the Obligations; and

         (C) sign the name of such Loan Party on any document or instrument that
IBM Credit shall deem necessary or appropriate to enforce any and all remedies
it may have under this Agreement, at law or otherwise; and

         (D) make, settle and adjust claims under the Policies with respect to
the Collateral and endorse such Loan Party's name on any check, draft,
instrument or other item of payment of the proceeds of the Policies with respect
to the Collateral.

The power of attorney granted by this Section is for value and coupled with an
interest and is irrevocable so long as this Agreement and the Other Documents
are in effect or any Obligations remain outstanding. Nothing done by IBM Credit
pursuant to such power of attorney will reduce any Loan Parties' Obligations
other than Customers' payment Obligations to the extent IBM Credit has received
monies.

                                       17
<PAGE>

                        SECTION 4. SECURITY -- COLLATERAL

4.1. GRANT. To secure the Loan Parties' full and punctual payment and
performance of the Obligations (including obligations under any leases any Loan
Party may enter into, now or in the future, with IBM Credit) when due (whether
at the stated maturity, by acceleration or otherwise), each Loan Party hereby
grants IBM Credit a security interest in all of each Loan Party's right, title
and interest in and to the following property, whether now owned or hereafter
acquired or existing and wherever located:

         (A) all inventory and equipment and all parts thereof, attachments,
accessories and accessions thereto and raw materials and work in progress
therefor, finished goods, thereof and materials used or consumed in manufacture,
production, preparation or shipping thereof, interest in mass or a joint or
other interest or right of any kind (including, without limitation, goods in
which such Loan Party has an interest or right as consignee), products thereof
and documents therefor;

         (B) all accounts, contract rights, chattel paper, instruments, deposit
accounts, obligations of any kind owing to such Loan Party, whether or not
arising out of or in connection with the sale or lease of goods or the rendering
of services whether or not earned by performance, and all books, invoices,
documents and other records in any form evidencing or relating to any of the
foregoing;

         (C) general intangibles;

         (D) all rights now or hereafter existing in and to all mortgages,
security agreements, leases or other contracts securing or otherwise relating to
any of the accounts, contract rights, chattel paper, instruments, deposit
accounts, obligations or general intangibles;

         (E) all Security Collateral, Account Collateral and Intellectual
Property Collateral as such terms are defined in the Security Agreement;

         (F) the real property located at 1330 West Southern, Tempe, Arizona
(the "Property"); and

         (G) all substitutions and replacements for all of the foregoing, all
proceeds of all of the foregoing and, to the extent not otherwise included, all
payments under insurance or any indemnity, warranty or guaranty, payable by
reason of loss or damage to or otherwise with respect to any of the foregoing.

All of the above assets, together with all security interests in property under
any Other Document, shall be collectively defined herein as the "Collateral".

Each Loan Party covenants and agrees with IBM Credit that: (a) the security
created by this Agreement is in addition to any other security from time to time
held by IBM Credit and (b) the security hereby created is a continuing security
interest and will cover and secure the payment of all Obligations both present
and future of each Loan Party to IBM Credit.

                                       18
<PAGE>

4.2. FURTHER ASSURANCES. Each Loan Party shall, from time to time upon the
request of IBM Credit, execute and deliver to IBM Credit, or cause to be
executed and delivered, at such time or times as IBM Credit may reasonably
request such other and further documents, certificates and instruments that IBM
Credit may deem necessary to perfect and maintain perfected IBM Credit's
security interests in the Collateral and in order to fully consummate all of the
transactions contemplated under this Agreement and the Other Documents. Each
Loan Party shall make appropriate entries on its books and records disclosing
IBM Credit's security interests in the Collateral.

                         SECTION 5. CONDITIONS PRECEDENT

5.1. CONDITIONS PRECEDENT TO THE EFFECTIVENESS OF THIS AGREEMENT. The
effectiveness of this Agreement and the obligation of IBM Credit to make an
initial Product Advance is subject to the satisfaction of, or waiver in writing
by IBM Credit of compliance with, the following conditions precedent:

         (A) this Agreement executed and delivered by each Customer, the Parent
and IBM Credit;

         (B) a favorable opinion of Snell & Wilmer, counsel for the Loan
Parties, in form and substance satisfactory to IBM Credit;

         (C) a favorable opinion of Gibson, Dunn & Crutcher LLP, special
bankruptcy counsel to the Loan Parties, in form and substance satisfactory to
IBM Credit;

         (D) a certified copy of an order of the Bankruptcy Court in the form of
Exhibit A (the "Interim Order") and the Interim Order shall be in full force and
effect and shall not have been vacated, reversed, modified or amended and there
shall be no stay of the performance of any obligation of any of the Loan
Parties;

         (E) the First Day Orders shall be reasonably satisfactory in form and
substance to IBM Credit;

         (F) before giving effect to the transactions contemplated by this
Agreement and the Other Documents and except as disclosed in the Parent's annual
report on Form 10-K for the Fiscal Year ended October 31, 1999 or otherwise
disclosed to IBM Credit in writing prior to the date hereof, there shall have
occurred no Material Adverse Effect since November 1, 1999 (other than the
commencement of the Cases);

         (G) (i) the Obligations of the Loan Parties to IBM Credit under the
Citibank Credit Agreement have been irrevocably paid in full and the Obligations
of the Loan Parties under the Pre-Petition Inventory Finance Agreement have been
irrevocably paid in full except as to the Pre-Petition Secured Obligation and
(ii) all fees due and payable under the Fee Letter shall have been paid by wire
transfer of immediately available funds;

         (H) all governmental and third party consents and approvals necessary
in connection with the transactions contemplated by this Agreement and the Other
Documents shall have been

                                       19
<PAGE>

obtained (without the imposition of any conditions that are not acceptable to
IBM Credit) and shall remain in effect; and no law or regulation shall be
applicable in the judgment of IBM Credit, in each case that restrains, prevents
or imposes materially adverse conditions upon the transactions contemplated by
the this Agreement and the Other Documents or the rights of the Loan Parties or
their Subsidiaries freely to transfer or otherwise dispose of, or to create any
Lien on, any properties now owned or hereafter acquired by any of them other
than the entry by the Bankruptcy Court of the Interim Order or the Final Order,
as applicable;

         (I) a certificate of the secretary or an assistant secretary of each
Loan Party, in a form and substance acceptable to IBM Credit, certifying that,
among other items, (i) such Loan Party is a corporation organized under the laws
of the State of its incorporation and has its principal place of business as
stated therein, (ii) such Loan Party is registered to conduct business in
specified states and localities, (iii) true and complete copies of the articles
of incorporation and by-laws of such Loan Party are delivered therewith,
together with all amendments and addenda thereto as in effect on the date
thereof, (iv) the resolution as stated in the certificate is a true, accurate
and compared copy of the resolution adopted by such Loan Party's Board of
Directors authorizing the execution, delivery and performance of this Agreement
and each Other Document executed and delivered in connection herewith, and (v)
the names and true signatures of the officers of such Loan Party authorized to
sign this Agreement and the Other Documents;

         (J) other than the Non-Filing Subsidiaries, a collateralized guaranty,
in form and substance satisfactory to IBM Credit, duly executed by Subsidiaries;

         (K) copies of certificates dated as of a recent date from the Secretary
of State or other appropriate authority evidencing the good standing of each
Loan Party in the jurisdiction of its organization and in each other
jurisdiction where the ownership or lease of its property or the conduct of its
business requires it to qualify to do business;

         (L) copies of all approvals and consents from any Person in each case
in form and substance reasonably satisfactory to IBM Credit, which are required
to enable each Loan Party to authorize, or required in connection with, (a) the
execution, delivery or performance of this Agreement and each of the Other
Documents, and (b) the legality, validity, binding effect or enforceability of
this Agreement and each of the Other Documents;

         (M) intercreditor agreements ("Intercreditor Agreement"), in form and
substance satisfactory to IBM Credit, executed by each other secured creditor of
each Loan Party;

         (N) UCC-1 financing statements for each jurisdiction reasonably
requested by IBM Credit executed by each Loan Party and each Guarantor whose
guaranty to IBM Credit is intended to be secured by a pledge of its assets;

         (O) the information set forth in Attachment B;

         (P) the Credit Agreement, with terms and conditions satisfactory to IBM
Credit, shall be executed and delivered by the parties thereto;

         (Q) the Termination of the Guaranteed Settlement Program Agreement,
duly executed by the Loan Parties; and

                                       20
<PAGE>

         (R) all such other statements, certificates, documents, instruments,
financing statements, agreements and other information with respect to the
matters contemplated by this Agreement as IBM Credit shall have reasonably
requested.

5.2. CONDITIONS PRECEDENT TO EACH PRODUCT ADVANCE. No Product Advance will be
required to be made or renewed by IBM Credit under this Agreement unless, on and
as of the date of such Product Advance, the following statements shall be true
to the satisfaction of IBM Credit:

         (A) the representations and warranties contained in this Agreement and
in each Other Document are true and correct in all material respects on and as
of the date of such Product Advance as though made on and as of such date;

         (B) no Default or Event of Default has occurred and is continuing or
after giving effect to such Product Advance or the application of the proceeds
thereof would result in or would constitute a Default or an Event of Default;

         (C) no event has occurred and is continuing which could reasonably be
expected to have a Material Adverse Effect other than the commencement of the
Cases;

         (D) the Interim Order shall be in full force and effect and shall not
have been vacated, reversed, modified or amended and there shall be no stay of
the performance of any obligation of any of the Loan Parties, or within 30 days
of the entry of the Interim Order, the Final Order shall have been entered and
shall be in full force and effect, and shall not have been vacated, reversed,
modified, amended and there shall be no stay of the performance of any
obligation of the Loan Parties; and

         (E) within three (3) Business Days of the entry of the Final Order, IBM
shall have received a certified copy thereof;

         (F) both before and after giving effect to the making of such Product
Advance, no Shortfall Amount exists.

Except as Customers have otherwise disclosed to IBM Credit in writing prior to
each request, each request (or deemed request pursuant to Section 2.2 (A)) for
an Product Advance hereunder shall be deemed to be a representation and warranty
by Customers that, as of and on the date of such Product Advance, the statements
set forth in (A) through (D) above are true statements. No such disclosures by
Customers to IBM Credit shall in any manner be deemed to satisfy the conditions
precedent to each Product Advance that are set forth in this Section 5.2.

5.3. POST CLOSING . On or prior to May 15, 2000, Parent shall deliver to IBM
Credit fully executed counterparts of a deed of trust, mortgage or similar
document (the "Deed of Trust") in form and substance satisfactory to IBM Credit
covering the Property, and counterparts of such Deed of Trust shall have been
recorded upon execution in all places to the extent necessary or desirable, in
the judgment of IBM Credit, to create a valid and enforceable first priority
Lien on

                                       21
<PAGE>

the Property in favor of IBM Credit and such other documents (including,
without limitation, a real estate appraisal, and lender's title report) required
by IBM Credit; notwithstanding the foregoing, the grant of the mortgage in the
Property shall be valid pursuant to the Interim Order.

                    SECTION 6. REPRESENTATIONS AND WARRANTIES

To induce IBM Credit to enter into this Agreement, each Loan Party represents
and warrants to IBM Credit as follows:

6.1. ORGANIZATION AND QUALIFICATIONS. Each Loan Party and each of its
Subsidiaries (i) is a corporation duly organized, validly existing and in good
standing under the laws of the jurisdiction of its incorporation, (ii) has the
power and authority to own its properties and assets and to transact the
businesses in which it presently is engaged and (iii) is duly qualified and is
authorized to do business and is in good standing in each jurisdiction where it
presently is engaged in business and is required to be so qualified except where
the failure to be qualified or authorized would not be resonably likely to have
a Material Adverse Effect.

6.2. SUBSIDIARIES . Set forth in Attachment B hereto is a complete and accurate
list of all Subsidiaries of each Loan Party, showing (as to each such
Subsidiary) the jurisdiction of its incorporation, and its chief executive
office.

6.3. RIGHTS IN COLLATERAL; PRIORITY OF LIENS. (A) Each Loan Party and each of
its Subsidiaries owns the property granted by it respectively as Collateral to
IBM Credit, free and clear of any and all Liens in favor of third parties except
for the Liens otherwise permitted pursuant to Section 8.1. The Liens granted by
each Loan Party and each of its Subsidiaries pursuant to this Agreement, the
Guaranties and the Other Documents in the Collateral constitute the valid and
enforceable first, prior and perfected Liens on the Collateral, except to the
extent any Liens that are prior to IBM Credit's Liens are (i) the subject of an
Intercreditor Agreement or (ii) Purchase Money Security Interests in product of
a brand that is not financed by IBM Credit or (iii) a Permitted Lien.

         (B) The Interim Order and the Final Order, as applicable, provide that
it creates in favor of IBM Credit, a legal, valid and enforceable security
interest in the Collateral and, the Interim Order and the Final Order, as
applicable, provide that it creates a fully perfected first priority lien on the
IBM Collateral (as defined in the Intercreditor Agreement), and a fully
perfected second priority security interest in, all right, title and interest of
the Loan Parties in all other Collateral in each case prior and superior in
right to any Person, except as otherwise provided in the Interim Order and the
Final Order as applicable. The Loan Parties are the legal and beneficial owners
of the Collateral free and clear of any Lien, except for the liens and security
interests created or permitted under this Agreement or the Other Documents, the
Interim Order and the Final Order.

6.4. NO CONFLICTS. The execution, delivery and performance by each Loan Party of
this Agreement and each of the Other Documents (i) are within its corporate
power; (ii) are duly authorized by all necessary corporate action; (iii) are not
in contravention in any respect of any Requirement of Law or any indenture,
contract, lease, agreement, instrument or other commitment to which it is a
party or by which it or any of its properties are bound; (iv) do not

                                       22
<PAGE>

require the consent, registration or approval of any Governmental Authority or
any other Person (except such as have been duly obtained, made or given, and are
in full force and effect including the entry by the Bankruptcy Court of the
Interim Order or the Final Order, as applicable); and (v) will not, except as
contemplated herein, result in the imposition of any Liens upon any of its
properties.

6.5. ENFORCEABILITY. This Agreement and each of the Other Documents when
delivered hereunder will have been duly executed and delivered by each Loan
Party thereto. This Agreement and each of the Other Documents when delivered
hereunder will be the legal, valid and binding obligations of each Loan Party
thereto, enforceable against such Loan Party in accordance with its terms and
the Interim Order and the Final Order.

6.6. LOCATIONS OF OFFICES, RECORDS AND INVENTORY. The address of the principal
place of business and chief executive office of each Loan Party and each of its
Subsidiaries as set forth on Attachment B or on any notice provided by such Loan
Party to IBM Credit pursuant to Section 7.7(C) of this Agreement. The books and
records of each Loan Party are maintained exclusively at such location.

There is no jurisdiction in which any Loan Party or any of its Subsidiaries has
any assets, equipment or inventory (except for vehicles and inventory in transit
for processing) other than those jurisdictions identified on Attachment B or on
any notice provided by the Loan Parties to IBM Credit pursuant to Section 7.7(C)
of this Agreement. Attachment B, as amended from time to time by any notice
provided by any Loan Party to IBM Credit in accordance with Section 7.7(C) of
this Agreement, also contains a complete list of the legal names and addresses
of each warehouse at which such Loan Party's and its Subsidiaries' inventory is
stored. None of the receipts received by any Loan Party or its Subsidiaries from
any warehouseman states that the goods covered thereby are to be delivered to
bearer or to the order of a named person or to a named person and such named
person's assigns.

6.7. FICTITIOUS BUSINESS NAMES. To the best of each Loan Party's knowledge after
due inquiry, no Loan Party nor any of its Subsidiaries has used any corporate or
fictitious name during the five (5) years preceding the date of this Agreement,
other than those listed on Attachment B.

6.8. ORGANIZATION. All of the outstanding capital stock of each Loan Party has
been validly issued, is fully paid and nonassessable.

6.9. NO JUDGMENTS OR LITIGATION. Except as set forth on Attachment B, no
judgments, orders, writs or decrees in excess of Five Million Dollars
($5,000,000) are outstanding against any Loan Party nor is there now pending or,
to the best of such Loan Parties' knowledge after due inquiry, threatened, any
litigation, contested claim, investigation, arbitration, or governmental
proceeding by or against any Loan Party, other than the Interim Order and the
Final Order.

6.10. NO DEFAULTS. Except as set forth in Attachment B and except to the extent
that the filing of a Chapter 11 case by a Loan Party is stated to be a default
under any such document and to the best of each Loan Party's knowledge after due
inquiry, no Loan Party is in default under any term of any indenture, contract,
lease, agreement, instrument or other commitment in excess of

                                       23
<PAGE>

Five Million Dollars ($5,000,000) to which it is a party or by which it, or any
of its properties are bound. No Loan Party has knowledge of any dispute
regarding any such indenture, contract, lease, agreement, instrument or other
commitment. No Default or Event of Default has occurred and is continuing.

6.11. LABOR MATTERS. Except as set forth on any notice provided by Loan Parties
to IBM Credit pursuant to Section 7.1(H) of this Agreement, no Loan Party is a
party to any labor dispute. There are no strikes or walkouts or labor
controversies pending or threatened against any Loan Party which could
reasonably be expected to have a Material Adverse Effect.

6.12. COMPLIANCE WITH LAW. No Loan Party has violated or failed to comply with
any Requirement of Law or any requirement of any self regulatory organization.

6.13. ERISA. Each "employee benefit plan", "employee pension benefit plan",
"defined benefit plan", or "multi-employer benefit plan", which each Customer
has established, maintained, or to which it is required to contribute
(collectively, the "Plans") is in compliance with all applicable provisions of
ERISA and the Code and the rules and regulations thereunder as well as the
Plan's terms and conditions. There have been no "prohibited transactions" and no
"reportable event" has occurred within the last 60 months with respect to any
Plan. No Loan Party has a "multi-employer benefit plan". As used in this
Agreement the terms "employee benefit plan", "employee pension benefit plan",
"defined benefit plan", and "multi-employer benefit plan" have the respective
meanings assigned to them in Section 3 of ERISA and any applicable rules and
regulations thereunder. No Loan Party has incurred any "accumulated funding
deficiency" within the meaning of ERISA or incurred any liability to the Pension
Benefit Guaranty Corporation (the "PBGC") in connection with a Plan (other than
for premiums due in the ordinary course).

6.14. COMPLIANCE WITH ENVIRONMENTAL LAWS. Except as otherwise disclosed in
Attachment B:

         (A) Each Loan Party has obtained all government approvals required with
respect to the operation of their businesses under any Environmental Law.

         (B) (i) no Loan Party has generated, transported or disposed of any
Hazardous Substances in violation of any Environmental Laws; (ii) no Loan Party
is currently generating, transporting or disposing of any Hazardous Substances
in violation of any Environmental Laws; (iii) no Loan Party has knowledge that
(a) any of its real property (whether owned, leased, or otherwise directly or
indirectly controlled) has been used for the disposal of or has been
contaminated by any Hazardous Substances in violation of any Environmental Laws;
or (b) any of its business operations have contaminated lands or waters of
others with any Hazardous Substances in violation of any Environmental Laws;
(iv) no Loan Party and its respective assets are subject to any Environmental
Liability and, to the best of any Loan Party's knowledge, any threatened
Environmental Liability; (v) no Loan Party has received any notice of or
otherwise learned of any governmental investigation evaluating whether any
remedial action is necessary to respond to a release or threatened release of
any Hazardous Substance for which any Loan Party may be liable; (vi) no Loan
Party is in violation of any Environmental Law in violation of any Environmental
Laws; (vii) there are no proceedings or investigations pending against any Loan

                                       24
<PAGE>

Party with respect to any violation or alleged violation of any Environmental
Law; provided however, that the parties acknowledge that any generation,
transportation, use, storage and disposal of certain such Hazardous Substances
in any Loan Party's or its Subsidiaries' business shall be excluded from
representations (i) and (ii) above, provided, further, that each Loan Party is
at all times generating, transporting, utilizing, storing and disposing such
Hazardous Substances in accordance with all applicable Environmental Laws and in
a manner designed to minimize the risk of any spill, contamination, release or
discharge of Hazardous Substances other than as authorized by Environmental
Laws.

6.15. INTELLECTUAL PROPERTY. Each Loan Party possesses such assets, licenses,
patents, patent applications, copyrights, service marks, trademarks, trade names
and trade secrets and all rights and other property relating thereto or arising
therefrom ("Intellectual Property") as are necessary or advisable to continue to
conduct its present and proposed business activities.

6.16. LICENSES AND PERMITS. Each Loan Party has obtained and holds in full force
and effect all franchises, licenses, leases, permits, certificates,
authorizations, qualifications, easements, rights of way and other rights and
approvals which are necessary for the operation of its businesses as presently
conducted. No Loan Party is in violation of the terms of any such franchise,
license, lease, permit, certificate, authorization, qualification, easement,
right of way, right or approval.

6.17. INVESTMENT COMPANY. No Loan Party is (i) an investment company or a
company controlled by an investment company within the meaning of the Investment
Company Act of 1940, as amended, (ii) a holding company or a subsidiary of a
holding company, or an Affiliate of a holding company or of a subsidiary of a
holding company, within the meaning of the Public Utility Holding Company Act of
1935, as amended, or (iii) subject to any other law which purports to regulate
or restrict its ability to borrow money or to consummate the transactions
contemplated by this Agreement or the Other Documents or to perform its
obligations hereunder or thereunder.

6.18. TAXES AND TAX RETURNS. Each Loan Party has timely filed all federal,
state, and local tax returns and other reports which it is required by law to
file, and has either duly paid all taxes, fees and other governmental charges
indicated to be due on the basis of such reports and returns or pursuant to any
assessment received by any Loan Party, or made provision for the payment thereof
in accordance with GAAP. The charges and reserves on the books of each Loan
Party in respect of taxes or other governmental charges are in accordance with
GAAP. No tax liens have been filed against any Loan Party or any of its
property.

6.19. AFFILIATE/SUBSIDIARY TRANSACTIONS. No Loan Party is a party to or bound by
any agreement or arrangement (whether oral or written) to which any Affiliate or
Subsidiary of such Loan Party is a party except (i) in the ordinary course of
and pursuant to the reasonable requirements of such Loan Party's business and
(ii) upon fair and reasonable terms no less favorable to such Loan Party than it
could obtain in a comparable arm's-length transaction with an unaffiliated
Person.

6.20. ACCURACY AND COMPLETENESS OF INFORMATION. All factual information
furnished by or on behalf of each Loan Party to IBM Credit or the Auditors for
purposes of or in connection

                                       25
<PAGE>

with this Agreement or any of the Other Documents, or any transaction
contemplated hereby or thereby is or will be true and accurate in all material
respects on the date as of which such information is dated or certified and not
incomplete by omitting to state any material fact necessary to make such
information not misleading at such time.

6.21. RECORDING TAXES. All recording taxes, recording fees, filing fees and
other charges payable in connection with the filing and recording of this
Agreement have either been paid in full by Loan Parties or arrangements for the
payment of such amounts by Loan Parties have been made to the satisfaction of
IBM Credit.

6.22. INDEBTEDNESS. No Loan Party (i) has Indebtedness, other than Permitted
Indebtedness; and (ii) has guaranteed the obligations of any other Person
(except as permitted by Section 8.5).

                        SECTION 7. AFFIRMATIVE COVENANTS

Until termination of this Agreement and the indefeasible payment and
satisfaction of all Obligations:

7.1. FINANCIAL AND OTHER INFORMATION. Each Loan Party shall cause to be
furnished to IBM Credit the following information within the following time
periods:

         (A) Annual Financial Statements. As soon as available (x) in any event
within 45 days after the end of each Fiscal Year, preliminary Consolidated and
Consolidating statements of income and cash flows of the Parent and its
Subsidiaries for such Fiscal Year, in reasonable detail and duly certified
(subject to year-end audit adjustments) by the chief financial officer of the
Parent as having been prepared in accordance with GAAP, together with (i) a
certificate of said officer stating no Default has occurred and is continuing
or, if a Default had occurred and is continuing, a statement as to the nature
thereof and the action that the Parent has taken and proposes to take with
respect thereto and (ii) a schedule in form satisfactory to IBM Credit of the
computations used by the Parent in determining compliance with the covenants
contained in Section 10.2, provided that in the event of any change in GAAP used
in the preparation of such Financial Statements, the Parent shall also provide,
if necessary for the determination of compliance with Section 10.2, a statement
of reconciliation conforming such Financial Statements to GAAP and (y) and in
any event within 90 days after the end of each Fiscal Year, a copy of the annual
audit report for such year for the Parent and its Subsidiaries, including
therein Consolidated balance sheets of the Parent and its Subsidiaries as of the
end of such Fiscal Year and Consolidated statements of income and a Consolidated
statement of cash flows of the Parent and its Subsidiaries for such Fiscal Year,
in each case accompanied by an opinion acceptable to IBM Credit of Auditor,
together with (i) a certificate of such Auditor to IBM Credit stating that in
the course of the regular audit of the business of the Parent and its
Subsidiaries, which audit was conducted by such Auditor in accordance with
generally accepted auditing standards, such Auditor has obtained no knowledge
that a Default has occurred and is continuing, or if, in the opinion of such
Auditor, a Default has occurred and is continuing, a statement as to the nature
thereof, (ii) a schedule in form satisfactory to IBM Credit of the computations
used by such accountants in determining, as of the end of such Fiscal Year,
compliance with the covenants contained in Section 10.2, provided that in the
event of any change in GAAP used in the preparation of such Financial
Statements, the Parent shall also provide, if necessary for the

                                       26
<PAGE>

determination of compliance with Section 10.2 a statement of reconciliation
conforming such Financial Statements to GAAP, (iii) Consolidating balance sheets
of the Parent and the Customers as of the end of such Fiscal Year and
Consolidating statements of income and cash flows of the Parent and the
Borrowers for such Fiscal Year, all in reasonable detail and duly certified by
the chief financial officer of the Parent as having been prepared in accordance
with GAAP and (iv) a certificate of the chief financial officer of the Parent
stating that no Default has occurred and is continuing or, if a default has
occurred and is continuing, a statement as to the nature thereof and the action
that the Parent has taken and proposes to take with respect thereto;

         (B) Quarterly Financial Statement. As soon as available and in any
event within 45 days after the end of each of the first three quarters of each
Fiscal Year, Consolidated and Consolidating balance sheets of the Parent and its
Subsidiaries as of the end of such quarter and Consolidated and Consolidating
statements of income and a Consolidated statement of cash flows of the Parent
and its Subsidiaries for the period commencing at the end of the previous fiscal
quarter and ending with the end of such fiscal quarter and Consolidated and
Consolidating statements of income and a Consolidated statement of cash flows of
the Parent and its Subsidiaries for the period commencing at the end of the
previous Fiscal Year and ending with the end of such quarter, setting forth in
each case in comparative form the corresponding figures for the corresponding
period of the preceding Fiscal Year, all in reasonable detail and duly certified
(subject to year-end audit adjustments) by the chief financial officer of the
Parent as having been prepared in accordance with GAAP, together with (i) a
certificate of said officer stating that no Default has occurred and is
continuing or, if a Default has occurred and is continuing, a statement as to
the nature thereof and the action that the Parent has taken and proposes to take
with respect thereto and (ii) a schedule in form satisfactory to IBM Credit of
the computations used by the Parent in determining compliance with the covenants
contained in Section 10.2, provided that in the event of any change in GAAP used
in the preparation of such Financial Statements, the Parent shall also provide,
if necessary for the determination of compliance with Section 10.2, a statement
of reconciliation conforming such financial statements to GAAP;

         (C) Monthly Financial Statement. As soon as available and in any event
within 30 days after the end of each month (other than any month that is the
last month of a Fiscal Year or of the first three fiscal quarters of a Fiscal
Year for which Financial Statements are delivered pursuant to Section 7.1(A) or
(B), as the case may be), a Consolidated balance sheet of the Parent and its
Subsidiaries as of the end of such month and Consolidated and Consolidating
statements of income and a Consolidated statement of cash flows of the Parent
and its Subsidiaries for the period commencing at the end of the previous month
and ending with the end of such month and Consolidated and Consolidating
statements of income and a Consolidated statement of cash flows of the Parent
and its Subsidiaries for the period commencing at the end of the previous Fiscal
Year and ending with the end of such month, setting forth in each case in
comparative form the corresponding figures for the corresponding month of the
preceding Fiscal Year, all in reasonable detail and duly certified by the chief
financial officer or controller of the Parent;

         (D) Annual Forecasts. As soon as available and in any event no later
than 45 days after the end of each Fiscal Year, forecasts prepared by management
of the Parent, in form satisfactory to IBM Credit, of balance sheets, income
statements and cash flow statements on a monthly basis for the Fiscal Year
following such Fiscal Year and on an annual basis for each Fiscal Year
thereafter until the Termination Date;

                                       27
<PAGE>

         (E) as soon as possible and in any event within two (2) days after the
occurrence of each Default or the existence of any condition or event which
would result in such Loan Party's failure to satisfy the conditions precedent to
Product Advances set forth in Section 5, a certificate of the chief executive
officer or chief financial officer of such Loan Party specifying the nature
thereof and the Loan Party's proposed response thereto, each in reasonable
detail;

         (F) promptly after any Loan Party obtains knowledge of (i) any
proceeding(s) being instituted or threatened to be instituted by or against such
Loan Party in any federal, state, local or foreign court or before any
commission or other regulatory body (federal, state, local or foreign), or (ii)
any actual or prospective change, development or event which, in any such case,
has had or could reasonably be expected to have a Material Adverse Effect, a
certificate of the chief executive officer or chief financial officer of such
Loan Party specifying the nature thereof and the Loan Party's proposed response
thereto, each in reasonable detail;

         (G) promptly after any Loan Party obtains knowledge that (i) any order,
judgment or decree in excess of Two Million Five Hundred Thousand Dollars
($2,500,000) shall have been entered against such Loan Party or any of its
properties or assets, or (ii) it has received any notification of a material
violation of any Requirement of Law from any Governmental Authority, a
certificate of the chief executive officer or chief financial officer of such
Loan Party specifying the nature thereof and the Loan Party's proposed response
thereto, each in reasonable detail;

         (H) promptly after any Loan Party learns of any material labor dispute
to which such Loan Party may become a party, any strikes or walkouts relating to
any of its plants or other facilities, and the expiration of any labor contract
to which the Loan Party is a party or by which it is bound, a certificate of the
chief executive officer or chief financial officer of such Loan Party specifying
the nature thereof and the Loan Party's proposed response thereto, each in
reasonable detail;

         (I) within five (5) Business Days after request by IBM Credit, any
written certificates, schedules and reports together with all supporting
documents as IBM Credit may reasonably request relating to the Collateral or any
Loan Party's business affairs and financial condition;

         (J) on each Business Day, or as otherwise agreed in writing, a
Collateral Management Report as of the end of the previous Business Day;

         (K) promptly after the sending or filing thereof, copies of all proxy
statements, financial statements and reports that any Loan Party or any of its
Subsidiaries sends to its stockholders, and copies of all regular, periodic and
special reports, and all registration statements, that any Loan Party or any of
its Subsidiaries files with the Securities and Exchange Commission or any
governmental authority that may be substituted therefor, or with any national
securities exchange

                                       28
<PAGE>

Each certificate, schedule and report provided by any Loan Party to IBM Credit
shall be signed by an authorized officer of such Loan Party, which signature
shall be deemed a representation and warranty that the information contained in
such certificate, schedule or report is true and accurate in all material
respects on the date as of which such certificate, schedule or report is made
and does not omit to state a material fact necessary in order to make the
statements contained therein not misleading at such time. Each financial
statement delivered pursuant to this Section 7.1 shall be prepared in accordance
with GAAP applied consistently throughout the periods reflected therein and with
prior periods.

7.2. LOCATION OF COLLATERAL. The inventory, equipment and other tangible
Collateral shall be kept or sold at an Authorized Location or from the Closing
Date to and including July 14, 2000 a Temporary Location or at an address as set
forth on Attachment B. Such locations shall be certified quarterly to IBM Credit
substantially in the form of Attachment E. Each Loan Party shall certify to IBM
Credit on a monthly basis the legal name and, if any, the fictitious names, of
such Loan Party and all of its Subsidiaries.

7.3. CHANGES IN CUSTOMERS. Each Loan Party shall provide thirty (30) days prior
written notice to IBM Credit of any change in such Loan Party's or any of its
Subsidiaries' name including the addition of fictitious names, chief executive
office and principal place of business, organization, form of ownership or
corporate structure; provided, however, that each Loan Party's compliance with
this covenant shall not relieve it of any of its other obligations or any other
provisions under this Agreement or any of the Other Documents limiting actions
of the type described in this Section.

7.4. CORPORATE EXISTENCE. Each Loan Party shall (A) maintain, and cause each of
its Subsidiaries to maintain, its corporate existence and each Loan Party and
each of its Subsidiaries shall maintain, in full force and effect all licenses,
bonds, franchises, leases and qualifications to do business, and all contracts
and other rights necessary to the profitable conduct of its business, provided,
however, that the Parent and its Subsidiaries may consummate any merger or
consolidation permitted under Section 8.4 and provided further that neither the
Parent nor any of its Subsidiaries shall be required to preserve any right,
permit, license, approval, privilege or franchise if the Board of Directors of
the Parent or such Subsidiary shall determine that the preservation thereof is
no longer desirable in the conduct of the business of the Parent or such
Subsidiary, as the case may be, and that the loss thereof is not disadvantageous
in any material respect to the Parent, such Subsidiary or IBM Credit, (B)
continue in, and limit its operations to, the same general lines of business as
presently conducted by it unless otherwise permitted in writing by IBM Credit
and (C) comply with all Requirements of Law.

7.5. ERISA. Each Loan Party shall promptly notify IBM Credit in writing after it
learns of the occurrence of any event which would constitute a "reportable
event" under ERISA or any regulations thereunder with respect to any Plan, or
that the PBGC (as defined in Section 6.12 of this Agreement) has instituted or
will institute proceedings to terminate any Plan. Notwithstanding the foregoing,
no Loan Party shall have the obligation to notify IBM Credit as to any
"reportable event" as to which the 30-day notice requirement of Section 4043(b)
has been waived by the PBGC, until such time as such Loan Party is required to
notify the PBGC of such reportable event. Such notification shall include a
certificate of the chief financial officer of such Loan Party's setting forth
details as to such "reportable event" and the action which such Loan Party
proposes to take with respect thereto, together with a copy of any notice of
such

                                       29
<PAGE>

"reportable event" which may be required to be filed with the PBGC, or any
notice delivered by the PBGC evidencing its intent to institute such
proceedings. Upon request of IBM Credit, each Loan Party shall furnish, or cause
the plan administrator to furnish, to IBM Credit the most recently filed annual
report for each Plan.

7.6. ENVIRONMENTAL MATTERS. (A) Each Loan Party and any other Person under each
Loan Party's control (including, without limitation, agents and Affiliates under
such control) shall (i) comply with all Environmental Laws in all material
respects, and (ii) undertake to use commercially reasonable efforts to prevent
any unlawful release of any Hazardous Substance in violation of any
Environmental Laws by each Loan Party or such Person into, upon, over or under
any property now or hereinafter owned, leased or otherwise controlled (directly
or indirectly) by such Loan Party.

         (B) Each Loan Party shall notify IBM Credit, promptly upon its
obtaining knowledge of (i) any non-routine proceeding or investigation by any
Governmental Authority with respect to the presence of any Hazardous Substances
on or in any property now or hereinafter owned, leased or otherwise controlled
(directly or indirectly) by such Loan Party, (ii) all claims made or threatened
by any Person or Governmental Authority such against any Loan Party or any of
Loan Party's assets relating to any loss or injury resulting from any Hazardous
Substance, (iii) any Loan Party's discovery of evidence of unlawful disposal of
or environmental contamination by any Hazardous Substance on any property now or
hereinafter owned, leased or otherwise controlled (directly or indirectly) by
such Loan Party, and (iv) any occurrence or condition which could constitute a
violation of any Environmental Law.

7.7. COLLATERAL BOOKS AND RECORDS/COLLATERAL AUDIT. (A) Each Loan Party agrees
to maintain books and records pertaining to the Collateral in such detail, form
and scope as is consistent with good business practice, and agrees that such
books and records will reflect IBM Credit's interest in the Collateral.

         (B) Each Loan Party agrees that IBM Credit or its agents may enter upon
the premises of any Loan Party at any time and from time to time, during normal
business hours and upon reasonable notice under the circumstances, and at any
time at all on and after the occurrence and during the continuance of a Default
or an Event of Default for the purposes of (i) inspecting the Collateral, (ii)
inspecting and/or copying (at Loan Parties' expense) any and all records
pertaining thereto, and (iii) discussing the affairs, finances and business of
the Loan Party with any officers, employees and directors of such Loan Party or
with the Auditors. Each Loan Party also agrees to provide IBM Credit with such
reasonable information and documentation that IBM Credit deems necessary to
conduct the foregoing activities.

Upon the occurrence and during the continuance of a Default or of an Event of
Default which has not been waived by IBM Credit in writing, IBM Credit may
conduct any of the foregoing activities in any manner that IBM Credit deems
reasonably necessary.

         (C) Each Loan Party shall give IBM Credit thirty (30) days prior
written notice of any change in the location of any Collateral, the location of
its books and records or in the location of its chief executive office or place
of business from the locations specified in Attachment B, and will execute in
advance of such change and cause to be filed and/or delivered to IBM Credit any

                                       30
<PAGE>

financing statements, landlord or other lien waivers, or other documents
reasonably required by IBM Credit, all in form and substance reasonably
satisfactory to IBM Credit.

         (D) Each Loan Party agrees to advise IBM Credit promptly, in reasonably
sufficient detail, of any substantial change relating to the type, quantity or
quality of the Collateral, or any event which could reasonably be expected to
have a Material Adverse Effect on the value of the Collateral or on the security
interests granted to IBM Credit herein.

7.8. INSURANCE; CASUALTY LOSS. (A) Each Loan Party agrees to maintain with
financially sound and reputable insurance companies: (i) insurance on its
properties, (ii) public liability insurance against claims for personal injury
or death as a result of the use of any products sold by it and (iii) insurance
coverage against other business risks, in each case, in at least such amounts
and against at least such risks as are usually and prudently insured against in
the same general geographical area by companies of established repute engaged in
the same or a similar business. Each Loan Party will furnish to IBM Credit, upon
its written request, the insurance certificates with respect to such insurance.
In addition, all Policies so maintained are to name IBM Credit as an additional
insured as its interest may appear.

         (B) Without limiting the generality of the foregoing, each Loan Party,
shall keep and maintain, at its sole expense, the Collateral insured for an
amount not less than the amount set forth on Attachment A from time to time
opposite the caption "Collateral Insurance Amount" against all loss or damage
under an "all risk" Policy with companies mutually acceptable to IBM Credit and
each Loan Party with a lender's loss payable endorsement or mortgagee clause in
form and substance reasonably satisfactory to IBM Credit designating that any
loss payable thereunder with respect to such Collateral shall be payable to IBM
Credit. Upon receipt of proceeds by IBM Credit the same shall be applied on
account of the Customers' Outstanding Product Advances. Each Customer agrees to
instruct each insurer to give IBM Credit, by endorsement upon the Policy issued
by it or by independent instruments furnished to IBM Credit, at least ten (10)
days written notice before any Policy shall be altered or canceled and that no
act or default of any Loan Party or any other person shall affect the right of
IBM Credit to recover under the Policies. Each Loan Party hereby agrees to
direct all insurers under the Policies to pay all proceeds with respect to the
Collateral directly to IBM Credit. If any Loan Party fails to pay any cost,
charges or premiums, or if any Loan Party fails to insure the Collateral, IBM
Credit may pay such costs, charges or premiums. Any amounts paid by IBM Credit
hereunder shall be considered an additional debt owed by Loan Parties to IBM
Credit and are due and payable immediately upon receipt of an invoice by IBM
Credit.

7.9. TAXES. Each Loan Party agrees to pay, when due, all taxes lawfully levied
or assessed against such Loan Party or any of the Collateral before any penalty
or interest accrues thereon unless such taxes are being contested, in good
faith, by appropriate proceedings promptly instituted and diligently conducted
and an adequate reserve or other appropriate provisions have been made therefor
as required in order to be in conformity with GAAP and an adverse determination
in such proceedings could not reasonably be expected to have a Material Adverse
Effect.

7.10. COMPLIANCE WITH LAWS. Each Loan Party agrees to comply with all
Requirements of Law applicable to the Collateral or any part thereof, or to the
operation of its business, including the Bankruptcy Code, the Federal Rules of
Bankruptcy Procedure and the local rules and order of the Bankruptcy Court.

                                       31
<PAGE>

7.11. FISCAL YEAR. Each Loan Party agrees to maintain its Fiscal Year unless
such Loan Party provides IBM Credit at least thirty (30) days prior written
notice of any change thereof.

7.12. INTELLECTUAL PROPERTY. Each Loan Party shall do and cause to be done all
things necessary to preserve and keep in full force and effect all registrations
of Intellectual Property which the failure to do or cause to be done could
reasonably be expected to have a Material Adverse Effect.

7.13. MAINTENANCE OF PROPERTY. Each Loan Party shall maintain all of its
material properties (business and otherwise) in good condition and repair
(ordinary wear and tear excepted) and pay and discharge all costs of repair and
maintenance thereof and all rental and mortgage payments and related charges
pertaining thereto and not commit or permit any waste with respect to any of its
material properties.

7.14.  COLLATERAL.   Each Loan Party shall:

         (A) promptly notify IBM Credit of any loss, theft or destruction of or
damage to any of the Collateral in excess of One Million Dollars ($1,000,000),
provided, however Loan Party shall promptly notify IBM Credit, in any event, if
such loss, theft or destruction of or damage to any of the Collateral causes a
Shortfall Amount. Each Loan Party shall diligently file and prosecute its claim
for any award or payment in connection with any such loss, theft, destruction of
or damage to Collateral. Each Loan Party shall, upon demand of IBM Credit, make,
execute and deliver any assignments and other instruments sufficient for the
purpose of assigning any such award or payment to IBM Credit, free of
encumbrances of any kind whatsoever;

         (B) consistent with reasonable commercial practice, observe and perform
all matters and things necessary or expedient to be observed or performed under
or by virtue of any lease, license, concession or franchise forming part of the
Collateral in order to preserve, protect and maintain all the rights of IBM
Credit thereunder;

         (C) consistent with reasonable commercial practice, maintain, use and
operate the Collateral and carry on and conduct its business in a proper and
efficient manner so as to preserve and protect the Collateral and the earnings,
incomes, rents, issues and profits thereof; and

         (D) at any time and from time to time, upon the request of IBM Credit,
and at the sole expense of each Loan Party, each Loan Party will promptly and
duly execute and deliver such further instruments and documents and take such
further action as IBM Credit may reasonably request for the purpose of obtaining
or preserving the full benefits of this Agreement and of the rights and powers
herein granted, including, without limitation, the filing of any financing or
continuation statements under the Uniform Commercial Code in effect in any
jurisdiction with respect to the security interests granted herein and the
payment of any and all recording taxes and filing fees in connection therewith.

                                       32
<PAGE>

7.15. BORROWING BASE CERTIFICATE . On a daily basis, a copy of the Borrowing
Base Certificate (as defined in the Credit Agreement) certified by the chief
financial officer, executive vice president, controller, treasurer or assistant
treasurer of the Parent.

7.16. SUBSIDIARIES . IBM Credit may require that a Subsidiary other than an
Immaterial Subsidiary become a party to this Agreement and may require all
Subsidiaries, Immaterial or otherwise, to become a party to any other agreement
executed in connection with this Agreement as a Guarantor or surety. Each
Customer will comply, and cause all Subsidiaries to comply with Sections 7 and 8
of this Agreement, as if such sections applied directly to such Subsidiaries.
Each Non-Filing Subsidiary is an Immaterial Subsidiary (other than MicroAge
Teleservices, L.L.C. and Eleris, Inc.).

7.17. COMPLIANCE WITH TERMS OF LEASEHOLDS . Make all payments and otherwise
perform all obligations in respect of all leases of real property to which any
Loan Party or Guarantor is a party, keep such leases in full force and effect
and not allow such leases to lapse or be terminated or any rights to renew such
leases to be forfeited or canceled except as expressly permitted under Section
365 of the Bankruptcy Code and consented to by IBM Credit in writing prior to
such action being taken (such consent not to be unreasonably withheld), notify
IBM Credit of any default by any party with respect to such leases and promptly,
but in any event, no later than 5 business days provide a copy of any notice of
default or termination received by any party with respect to such leases.

7.18. ADDITIONAL COVENANTS . Each Loan Party acknowledges and agrees that such
Loan Party shall comply with the other covenants set forth in the attachments,
exhibits and other addenda incorporated herein and made a part of this
Agreement. Each Loan Party acknowledges that, pursuant to Section 364(c)(1) of
the Bankruptcy Code, the obligations of the Loan Parties hereunder and under
this Agreement and the Other Documents constitute allowed administrative expense
claims in the Cases having priority over all administrative expenses of the kind
specified in Sections 503(b) or 507(b) of the Bankruptcy Code PROVIDED that such
claims shall be subordinate and junior in right and time of payment to any Super
Priority Claims of the Bank Creditors (as defined in the Intercreditor
Agreement) as set forth in Section 26 of the Intercreditor Agreement.

7.19. JOINT AND SEVERAL GUARANTY . (A) Each Customer hereby jointly and
severally guarantees to IBM Credit the prompt payment when due and the full,
prompt, and faithful performance of any and all Obligations upon which any
Customer is in any manner obligated, heretofore, now, or hereafter owned,
contracted or acquired by IBM Credit pursuant to this Agreement, whether the
same are individual, joint or several, primary, secondary, direct, contingent or
otherwise. Each Customer irrevocably subordinates to the full payment of amounts
due IBM Credit any and all rights to which it may be entitled, by operation of
law or otherwise, upon making any payment hereunder (i) to be subrogated to the
rights of IBM Credit against another Customer hereto with respect to such
payment or otherwise to be reimbursed, indemnified or exonerated by another
Customer in respect thereof, or (ii) to receive any payment, in the nature of
contribution or for any other reason, from another Customer hereto with respect
to such payment.

         (B) Notwithstanding any provision herein to the contrary, the liability
of each Customer hereunder shall in no event exceed the maximum amount that is
valid and enforceable in any

                                       33
<PAGE>

action or proceeding involving any applicable state corporate law or any
applicable state or federal bankruptcy, insolvency, reorganization, fraudulent
conveyance or other law involving the rights of creditors generally.

         (C) The liability of each Customer hereunder is direct, absolute and
unconditional and shall not be affected by any extension, renewal or other
change in the terms of payment or performance thereof, or the release,
settlement or compromise of or with any party liable for the payment or
performance thereof, the release or nonperfection of any security thereunder, or
any change in any Customer's financial condition. Each Customer's obligation
pursuant to this Section 7.19 shall continue for so long as any sums owing to
IBM Credit by either Customer remains outstanding and unpaid, unless terminated
in the manner provided herein. Each Customer acknowledges that its obligations
hereunder are in addition to and independent of any agreement or transaction
between IBM Credit and any other Customer or any other Person creating or
reserving any lien, encumbrance or security interest in any property of any
other Customer or any other Person as security for any obligation of such
Customer.

         (D) Each Customer has made an independent investigation of the
financial condition of each other Customer and guarantees the Obligations based
on that investigation and not upon any representations made by IBM Credit. Each
Customer acknowledges that it has access to current and future Customer
financial information which will enable each Customer to continuously remain
informed of each other Customer's financial condition. Each Customer also
consents to and agrees that the guarantees provided in this Section 7.19 and the
Obligations shall not be affected by IBM Credit's subsequent increases or
decreases in the credit line that IBM Credit may grant to any Customer;
substitutions, exchanges or releases of all or any part of the Collateral now or
hereafter securing any of the Obligations; sales or other dispositions of any or
all of the Collateral now or hereafter securing any of the Obligations without
demands, advertisement or notice of the time or place of the sales or other
dispositions, realizing on the Collateral to the extent IBM Credit, in its sole
discretion deems proper.

         (E) With respect to the guarantees provided hereunder, each Customer,
in its capacity as a guarantor, waives if permitted by applicable law (1)
demand, protest and all notices of protest or dishonor, (2) all notices of
payment and nonpayment, (3) all notices required by law, (4) any and all
defenses, including but not limited to any defense which it may have against any
manufacturer, distributor or Authorized Supplier, (5) any and all rights of
set-off Customers may have against IBM Credit and (6) all notices of nonpayment
at maturity, release, compromise, settlement, extension or renewal of any or all
commercial paper, accounts, contract rights, documents, instruments, chattel
paper and guarantees at any time held by IBM Credit on which any Customer may,
in any way, be liable and each Customer hereby ratifies and confirms whatever
IBM Credit may do in that regard.

         (F) This guaranty obligation and any and all obligations, liabilities,
terms and provisions herein shall survive any and all bankruptcy or insolvency
proceedings, actions and/or claims brought by or against either Customer,
whether such proceedings, actions and/or claims are federal and/or state.

7.20. PARENT GUARANTY . A. Guaranty. (i) The Parent hereby unconditionally and
irrevocably guarantees the punctual payment when due, whether at scheduled
maturity or on any date of a

                                       34
<PAGE>

required prepayment or by acceleration, demand or otherwise, of all Obligations
of each Customer and its Subsidiaries now or hereafter existing under this
Agreement and any Other Document, (including, without limitation, any
extensions, modifications, substitutions, amendments or renewals of any or all
of the foregoing Obligations), whether direct or indirect, absolute or
contingent, and whether for principal, interest, fees, expenses or otherwise
(such Obligations being the "Guaranteed Obligations"), and agrees to pay any and
all expenses (including, without limitation, reasonable counsel fees and
expenses) incurred by IBM Credit in enforcing any rights under this Guaranty or
any Other Document. Without limiting the generality of the foregoing, the
Parent's liability shall extend to all amounts that constitute part of the
Guaranteed Obligations and would be owed by each Customer to IBM Credit under or
in respect of this Agreement or any Other Document but for the fact that they
are unenforceable or not allowable due to the existence of a bankruptcy,
reorganization or similar proceeding involving any Loan Party.

(ii) The Parent hereby unconditionally and irrevocably agrees that in the event
any payment shall be required to be made to IBM Credit under this Guaranty or
any other guaranty, the Parent will contribute, to the maximum extent permitted
by law, such amounts to each other guarantor so as to maximize the aggregate
amount paid to IBM Credit under or in respect of this Agreement or any Other
Document.

B. Guaranty Absolute. The Parent guarantees that the Guaranteed Obligations will
be paid strictly in accordance with the terms of this Agreement or any Other
Document, regardless of any law, regulation or order now or hereafter in effect
in any jurisdiction affecting any of such terms or the rights of IBM Credit with
respect thereto. The Obligations of the Parent under this Guaranty are
independent of the Guaranteed Obligations or any other Obligations of any Loan
Party under this Agreement or any Other Document, and a separate action or
actions may be brought and prosecuted against the Parent to enforce this
Guaranty, irrespective of whether any action is brought against any Loan Party
or whether any Loan Party is joined in any such action or actions. The liability
of the Parent under this Guaranty shall be irrevocable, absolute and
unconditional irrespective of, and the Parent hereby irrevocably waives any
defenses it may now or hereinafter have in any way relating to, any or all of
the following:

(i) any lack of validity or enforceability of this Agreement or any Other
Document or any agreement or instrument relating thereto;

(ii) any change in the time, manner or place of payment of, or in any other term
of, all or any of the Guaranteed Obligations or any other Obligations of any
other Loan Party under this Agreement or any Other Document, or any other
amendment or waiver of or any consent to departure from this Agreement or any
Other Document, including, without limitation, any increase in the Guaranteed
Obligations resulting from the extension of additional credit to any Customer,
the Parent or any of their Subsidiaries or otherwise;

(iii) any taking, exchange, release or non perfection of any collateral, or any
taking, release or amendment or waiver of or consent to departure from any other
guaranty, for all or any of the Guaranteed Obligations;

(iv) any manner of application of collateral, or proceeds thereof, to all or any
of the Guaranteed Obligations, or any manner of sale or other disposition of any
collateral for all or any of the Guaranteed Obligations or any other Obligations
of any other Loan Party under this Agreement or any Other Document or any other
assets of either Customer, the Parent or any of their Subsidiaries;

                                       35
<PAGE>

(v) any change, restructuring or termination of the corporate structure or
existence of either Customer, the Parent or any of their Subsidiaries;

(vi) any failure of IBM Credit to disclose to any Loan Party or any of their
Subsidiaries any information relating to the business, condition (financial or
otherwise), operations, performance, properties or prospects of any Loan Party
now or hereafter known to IBM Credit (the Parent waiving any duty on the part of
IBM Credit to disclose such information); or

(vii) any other circumstance (including, without limitation, any statute of
limitations) or any existence of or reliance on any representation by IBM Credit
that might otherwise constitute a defense available to, or a discharge of,
either Customer, the Parent or any other guarantor or surety.

This Guaranty shall continue to be effective or be reinstated, as the case may
be, if at any time any payment of any of the Guaranteed Obligations is rescinded
or must otherwise be returned by IBM Credit upon the insolvency, bankruptcy or
reorganization of either Customer, the Parent or any of their Subsidiaries or
otherwise, all as though such payment had not been made.

C. Waiver. (i) The Parent hereby unconditionally and irrevocably waives
promptness, diligence, notice of acceptance, presentment, demand for
performance, notice of nonperformance, default, acceleration, protest or
dishonor and any other notice with respect to any of the Guaranteed Obligations
and this Guaranty and any requirement that IBM Credit protect, secure, perfect
or insure any Lien or any property subject thereto or exhaust any right or take
any action against any Loan Party or any other Person or any Collateral.

(ii) The Parent hereby unconditionally and irrevocably waives any right to
revoke this Guaranty and acknowledges that this Guaranty is continuing in nature
and applies to all Guaranteed Obligations, whether existing now or in the
future.

(iii) The Parent hereby unconditionally and irrevocably waives (x) any defense
arising by reason of any claim or defense based upon an election of remedies by
IBM Credit that in any manner impairs, reduces, releases or otherwise adversely
affects the subrogation, reimbursement, exoneration, contribution or
indemnification rights of the Parent or other rights of the Parent to proceed
against any of the Loan Parties, any other guarantor or any other Person or any
Collateral and (y) any defense based on any right of set off or counterclaim
against or in respect of the Obligations of the Parent hereunder.

(iv) The Parent hereby unconditionally and irrevocably waives any duty on the
part of IBM Credit to disclose to the Parent any matter, fact or thing relating
to the business, condition (financial or otherwise), operations, performance,
properties or prospects of any other Loan Party or any of its Subsidiaries now
or hereafter known by IBM Credit.

                                       36
<PAGE>

(v) The Parent acknowledges that it will receive substantial direct and indirect
benefits from the financing arrangements contemplated by this Agreement and the
Other Documents and that the waivers set forth in Sections 7.18 B. and 7.18 C.
are knowingly made in contemplation of such benefits.

D. Continuing Guaranty; Assignments. This Guaranty is a continuing guaranty and
shall (a) remain in full force and effect until the latest of (i) the cash
payment in full of the Guaranteed Obligations and all other amounts payable
under this Guaranty, (ii) the Termination Date and, (b) be binding upon the
Parent, its successors and assigns and (c) inure to the benefit of and be
enforceable by IBM Credit and its successors, transferees and assigns.

E. Subrogation. The Parent hereby unconditionally and irrevocably agrees not to
exercise any rights that it may now or hereafter acquire against either Customer
or any other insider guarantor that arise from the existence, payment,
performance or enforcement of the Parent's Obligations under this Agreement or
any Other Document, including, without limitation, any right of subrogation,
reimbursement, exoneration, contribution or indemnification and any right to
participate in any claim or remedy of IBM Credit against either Customer or any
other insider guarantor or any Collateral, whether or not such claim, remedy or
right arises in equity or under contract, statute or common law, including,
without limitation, the right to take or receive from either Customer or any
other insider guarantor, directly or indirectly, in cash or other property or by
set off or in any other manner, payment or security on account of such claim,
remedy or right, unless and until all of the Guaranteed Obligations and all
other amounts payable under this Guaranty shall have been paid in full in cash.
If any amount shall be paid to the Parent in violation of the preceding sentence
at any time prior to the latest of (a) the payment in full in cash of the
Guaranteed Obligations and all other amounts payable under this Guaranty, and
(b) the Termination Date such amount shall be received and held in trust for the
benefit of IBM Credit, shall be segregated from other property and funds of the
Parent and shall forthwith be paid to IBM Credit in the same form as so received
(with any necessary endorsement or assignment) to be credited and applied to the
Guaranteed Obligations and all other amounts payable under this Guaranty,
whether matured or unmatured, in accordance with the terms of this Agreement or
any Other Document, or to be held as Collateral for any Guaranteed Obligations
or other amounts payable under this Guaranty thereafter arising. .

                          SECTION 8. NEGATIVE COVENANTS

Until termination of this Agreement and the indefeasible payment and
satisfaction of all Obligations hereunder:

8.1. LIENS. No Loan Party will, directly or indirectly mortgage, assign, pledge,
transfer, create, incur, assume, permit to exist or otherwise permit any Lien or
judgment to exist on any of its property, assets, revenues or goods, whether
real, personal or mixed, whether now owned or hereafter acquired, except for
Permitted Liens and Liens contemplated by the Interim Order and the Final Order.

8.2. DISPOSITION OF ASSETS. No Loan Party will, directly or indirectly, sell,
lease, assign, transfer or otherwise dispose of, or permit any of its
Subsidiaries to sell, assign, transfer or otherwise dispose of any assets other
than (i) sales of inventory in the ordinary course of

                                       37
<PAGE>

business and short term rental of inventory as demonstrations in amounts not
material to it, and (ii) voluntary dispositions of individual assets and
obsolete or worn out property in the ordinary course of business, provided, that
the aggregate book value of all such assets and property so sold or disposed of
under this section 8.2 (ii) in any Fiscal Year shall not exceed 5% of the
consolidated assets of the Loan Party or its Subsidiaries other than its
Non-Filing Subsidiaries as of the beginning of such Fiscal Year; (iii) sales of
assets for cash and for fair market value in an aggregate amount not to exceed
Ten Million Dollars ($10,000,000) in any Fiscal Year; and (iv) sale or other
disposition of the membership interests in, or substantially all of the assets
of MicroAge Teleservices, L.L.C. so long as (A) the purchase price paid to the
Loan Parties shall be no less than the fair market value at the time of such
sale and (B) the purchase price shall be paid to the Loan Parties in cash.

8.3. CORPORATE CHANGES. No Loan Party will, or permit any of its Subsidiaries
to, without the prior written consent of IBM Credit, directly or indirectly,
merge, consolidate, liquidate, dissolve or enter into or engage in any operation
or activity materially different from that presently being conducted by any Loan
Party or any Guarantor, provided, however, that the Parent and its Subsidiaries
may consummate any merger or consolidation permitted under Section 8.4 of this
Agreement and provided further that neither the Parent nor any of its
Subsidiaries shall be required to preserve any right, permit, license approval,
privilege or franchise if the Board of Directors of the Parent or such
Subsidiary shall determine that the preservation thereof is no longer desirable
in the conduct of the business of the Parent or such Subsidiary, as the case may
be, and that the loss thereof is not disadvantageous in any material respect to
the Parent, such Subsidiary or IBM Credit.

8.4. MERGERS, ETC . No Loan Party shall merge into or consolidate with any
Person or permit any Person to merge into it, or permit any of its Subsidiaries
to do so, except in connection with the Reorganization Plan and except that any
Subsidiary (other than a Non-Filing Subsidiary unless with the prior written
consent of IBM Credit) of any Customer may merge into or consolidate with any
other Subsidiary of such Customer, provided that, in the case of any such merger
or consolidation, the Person formed by such merger or consolidation shall be a
wholly owned Subsidiary (other than a Non-Filing Subsidiary unless with the
prior written consent of IBM Credit) of such Customer; provided, however, that
in each case, immediately after giving effect thereto, no event shall occur and
be continuing that constitutes a Default and, in the case of any such merger to
which any Customer is a party, such Customer is the surviving corporation.

8.5. GUARANTIES. No Loan Party will, directly or indirectly, assume, guaranty,
endorse, or otherwise become liable upon the obligations of any other Person
except (i) by the endorsement of negotiable instruments for deposit or
collection or similar transactions in the ordinary course of business, (ii) by
the giving of indemnities in connection with the sale of inventory or other
asset dispositions permitted hereunder, (iii) for guaranties solely in favor of
IBM Credit (iv) as provided for under Permitted Indebtedness, (v) any corporate
guaranties and (vi) real estate.

8.6. RESTRICTED PAYMENTS. Except that (A) Parent may (i) declare and pay
dividends and distributions payable only in common stock of the Parent and (ii)
except to the extent the net cash proceeds thereof are required to be applied to
the prepayment of the advances pursuant to Section 2.06(b) of the Credit
Agreement, purchase, redeem, retire, defease or otherwise acquire shares of its
capital stock with the proceeds received contemporaneously from the issue of new

                                       38
<PAGE>

shares of its capital stock with equal or inferior voting powers, designations,
preferences and rights, (B) any Subsidiary of any Customer may (i) declare and
pay cash dividends to such Customer and (ii) declare and pay cash dividends to
any other Loan Party of which it is a Subsidiary, (C) the Customers may pay cash
dividends or otherwise transfer funds to the Parent or MCCI. for operating
expenses incurred in the normal course of business by the Parent or MCCI or paid
by the Parent or MCCI on behalf of the Customers. Such expenses include all
payroll and benefits costs for all Subsidiaries of the Parent, telephone,
travel, rent and other occupancy costs, professional expenses, including
consulting, audit, accounting and legal expenses, corporate insurance expenses,
data processing costs and other operating expenses, and (D) the Parent and the
Customers and Eleris, Inc. may issue stock options to the directors and
employees of Eleris, Inc. in an aggregate amount not to exceed 20% of the
capital stock of Eleris Inc., no Loan Party will, directly or indirectly: (i)
declare or pay any dividend (other than dividends payable solely in common stock
of any Loan Party or any Guarantor) on, or make any payment on account of, or
set apart assets for a sinking or other analogous fund for, the purchase,
redemption, defeasance, retirement or other acquisition of, any shares of any
class of capital stock of any Loan Party or any warrants, options or rights to
purchase any such capital stock, whether now or hereafter outstanding, or make
any other distribution in respect thereof, either directly or indirectly,
whether in cash or property or in obligations of any Loan Party or any
Guarantor; or (ii) make any optional payment or prepayment on or redemption
(including, without limitation, by making payments to a sinking or analogous
fund) or repurchase of any Indebtedness (other than the Obligations).

8.7. INVESTMENTS. No Loan Party will, directly or indirectly, make, maintain or
acquire any Investment in any Person other than:

         (A) interest bearing deposit accounts (including certificates of
deposit) which are insured by the Federal Deposit Insurance Corporation ("FDIC")
or a similar federal insurance program;

         (B) direct obligations of the government of the United States of
America or any agency or instrumentality thereof or obligations guaranteed as to
principal and interest by the United States of America or any agency thereof;

         (C) stock or obligations issued to any Loan Party or any Guarantor in
settlement of claims against others by reason of an event of bankruptcy or a
composition or the readjustment of debt or a reorganization of any debtor of any
Loan Party or any Guarantors;

         (D) commercial paper of any corporation organized under the laws of any
State of the United States or any bank organized or licensed to conduct a
banking business under the laws of the United States or any State thereof having
the short-term highest rating then given by Moody's Investor's Services, Inc. or
Standard & Poor's Corporation;

         (E) Investments by the Parent and its Subsidiaries in their
Subsidiaries outstanding on the date hereof;

         (F) loans and advances to employees in the ordinary course of the
business of the Parent and its Subsidiaries (other than Non-Filing Subsidiaries)
as presently conducted in an aggregate principal amount not to exceed Five
Hundred Thousand Dollars ($500,000) at any time outstanding;

                                       39
<PAGE>

         (G) Investments by the Parent and its Subsidiaries in cash equivalents
in an aggregate principal amount not to exceed Five Million Dollars ($5,000,000)
at any time outstanding;

         (H) Investments existing on the date hereof and described on Attachment
B hereto;

         (I) Investments by the Borrowers in Hedge Agreements (as defined in
Section 10 of this Agreement); and

         (J) Investments in Subsidiaries not existing on the date hereof that
are formed with an initial capitalization of One Million Dollars ($1,000,000) or
less, provided that the aggregate Investments permitted under this clause (J)
shall not exceed ($5,000,000) in any Fiscal Year.

8.8. AFFILIATE/SUBSIDIARY TRANSACTIONS. No Loan Party will, directly or
indirectly, enter into any transaction with any Affiliate or Subsidiary,
including, without limitation, the purchase, sale or exchange of property or the
rendering of any service to any Affiliate or Subsidiary of either Customer or
any Guarantor except in the ordinary course of business and pursuant to the
reasonable requirements of any Loan Party's or any Guarantor's business upon
fair and reasonable terms no less favorable to such Loan Party or Guarantor than
could be obtained in a comparable arm's-length transaction with an unaffiliated
Person, provided, however no Loan Party will, or permit any of its Subsidiaries
to, transfer, sell, exchange or dispose of any Collateral to any Affiliate or
Subsidiary of any Loan Party except if such transfer, sale, exchange or
disposition is subject to IBM Credit's security interest in such Collateral.

8.9. ERISA. No Loan Party will (A) terminate any Plan so as to incur a material
liability to the PBGC (as defined in Section 6.12 of this Agreement), (B) permit
any "prohibited transaction" involving any Plan (other than a "multi-employer
benefit plan") which would subject any Loan Party or any Guarantor to a material
tax or penalty on "prohibited transactions" under the Code or ERISA, (C) fail to
pay to any Plan any contribution which they are obligated to pay under the terms
of such Plan, if such failure would result in a material "accumulated funding
deficiency", whether or not waived, (D) allow or suffer to exist any occurrence
of a "reportable event" or any other event or condition, which presents a
material risk of termination by the PBGC of any Plan (other than a
"multi-employer benefit plan"), or (E) fail to notify IBM Credit as required in
Section 7.5. As used in this Agreement, the terms "accumulated funding
deficiency" and "reportable event" shall have the respective meanings assigned
to them in ERISA, and the term "prohibited transaction" shall have the meaning
assigned to it in the Code and ERISA. For purposes of this Section 8.9, the
terms "material liability", "tax", "penalty", "accumulated funding deficiency"
and "risk of termination" shall mean a liability, tax, penalty, accumulated
funding deficiency or risk of termination which could reasonably be expected to
have a Material Adverse Effect.

8.10. ADDITIONAL NEGATIVE PLEDGES. No Loan Party will, directly or indirectly,
create or otherwise cause or permit to exist or become effective any contractual
obligation which may restrict or inhibit IBM Credit's rights or ability to sell
or otherwise dispose of Collateral or any part thereof after the occurrence and
during the continuance of an Event of Default.

                                       40
<PAGE>

8.11. STORAGE OF COLLATERAL WITH BAILEES AND WAREHOUSEMEN. Collateral shall not
be stored with a bailee, warehouseman or similar party without the prior written
consent of IBM Credit unless the Loan Party or Guarantor will, concurrently with
the delivery of such Collateral to such party, cause such party to issue and
deliver to IBM Credit, warehouse receipts in the name of IBM Credit evidencing
the storage of such Collateral.

8.12. INDEBTEDNESS. No Loan Party will create, incur, assume or permit to exist
any Indebtedness, except for Permitted Indebtedness.

8.13. LOANS. No Loan Party will make any loans, advances, contributions or
payments of money or goods to any Subsidiary, Affiliate or Parent or to any
officer, director or stockholder of any Loan Party or of any such corporation
(except for compensation for personal services actually rendered), except for
transactions expressly authorized in this Agreement, and (i) stock option plans
(other than in respect of any Non-Filing Subsidiary), (ii) employee loans (other
than in respect of any Non-Filing Subsidiary) and (iii) Permitted Indebtedness.

8.14. AMENDMENT, ETC. OF CREDIT AGREEMENT . No Loan Party shall agree in any
manner to any amendment, modification or change of any term or condition of the
Credit Agreement or take any other action in connection with the Credit
Agreement that would (i) increase the percentages included in clauses (a) or (b)
of the definition of "Loan Value" in the Credit Agreement, (ii) reduce the
dollar amount set forth in Section 3.02(a)(iii) of the Credit Agreement, (iii)
reduce the dollar amount, or otherwise amend the calculation of the liquidation
reserve included in clause (b) of the definition of "Loan Value" in the Credit
Agreement and/or (iv) decrease the liquidation reserve set forth in the Credit
Agreement Borrowing Base Certificate.

8.15. INTERIM ORDER AND FINAL ORDER . No Loan Party shall make or permit to be
made any changes, amendment or modifications, or any application or motion for
any change, amendment or modification to the Interim Order or the Final Order.
The parties acknowledge that the foregoing shall not preclude the entry of any
order of the Bankruptcy Court approving or authorizing an amendment or
modification of this Agreement or the Other Documents or the Interim Order or
the Final Order.

8.16. APPLICATION TO THE BANKRUPTCY COURT . No Loan Party shall apply to the
Bankruptcy Court for the authority to take any action that is prohibited by the
terms of this Agreement and the Other Documents or refrain from taking any
action that is required to be taken by the terms of this Agreement and the Other
Documents.

8.17. CHAPTER 11 CLAIMS . No Loan Party shall incur, create assume, suffer to
exist or permit or make any application or motion for any other Super-Priority
Claim or Lien which is pari passu with or senior to the claims of IBM Credit
pursuant to this Agreement, the Interim Order or the Final Order, other than (a)
as expressly contemplated and permitted by the Interim Order or the Final Order
or (b) a senior Super-Priority Claim or Lien in favor of Citibank, as
Administrative Agent and Collateral Agent under the Credit Agreement.

                                       41
<PAGE>

8.18. RECLAMATION CLAIMS; BANKRUPTCY CODE SECTION 546(G)* AGREEMENTS . No Loan
Party shall (a) make any payments or transfer any property on account of claims
asserted by vendors of any Loan Party for reclamation in accordance with Section
2-702 of the Uniform Commercial Code and Section 546(c) of the Bankruptcy Code,
and (b) enter into any agreements or file any motion seeking a Bankruptcy Court
order for the return of inventory to any vendor pursuant to Section 546(g)* of
the Bankruptcy Code, other than as expressly contemplated and permitted by the
Interim Order or the Final Order.

8.19. NON-FILING SUBSIDIARIES . No Loan Party will and will permit any of its
Subsidiaries to directly or indirectly (i) purchase, lease, transfer, sell or
exchange any of its property or assets of any kind or the rendering of services
to any Non-Filing Subsidiary, (ii) pay any amounts owing to any Non-Filing
Subsidiary and all such payments owing are hereby subordinate in the payment in
full of all Obligations hereunder, and (iii) make or permit to exist any loans
or advances to Non-Filing Subsidiaries, or (iv) apply to the Bankruptcy Court
for authority to do any of the foregoing: provided, however, the Loan Parties
shall be permitted to make advances to MicroAge Teleservices, L.L.C.
("TeleServices") in the amount and manner permitted in the Credit Agreement.

                               SECTION 9. DEFAULT

9.1. EVENT OF DEFAULT. Any one or more of the following events shall constitute
an Event of Default by any Loan Party under this Agreement and the Other
Documents:

         (A) the failure to pay any Product Advance, Shortfall Amount or any
other Obligation or any part thereof when due and payable;

         (B) (i) the failure to comply with or observe the covenant set forth in
Section 8.14 of this Agreement and (ii) the failure to comply with or observe
any other term, covenant or agreement contained in this Agreement or any of the
Other Documents and, in the case of (ii), such failure is not cured within
twenty (20) days after the earlier of the date on which (A) a chief executive
officer, chief financial officer, executive vice president, controller,
treasurer or assistant treasurer of any Loan Party becomes aware of such failure
or (B) written notice thereof shall have been given to the Parent by IBM Credit;

         (C) the occurrence of a default or event of default under the Cash
Collateral Stipulation;

         (D) any representation, warranty, statement, report or certificate made
or delivered by or on behalf of any Loan Party or any of its officers, employees
or agents or by or on behalf of any Guarantor to IBM Credit was false in any
material respect at the time when made or deemed made;

         (E) any Loan Party or any of its any Subsidiaries or any Guarantor
shall generally not pay its debts as such debts become due (other than with
respect to the Cases), become or otherwise declare itself insolvent, file a
voluntary petition for bankruptcy protection, have filed against it any
involuntary bankruptcy petition, cease to do business as a going concern, make
any assignment for the benefit of creditors, or a custodian, receiver, trustee,
liquidator, administrator

                                       42
<PAGE>

or person with similar powers shall be appointed for any Loan Party, any
Subsidiary or any Guarantor or any of its respective properties or have any of
its respective properties seized or attached, or take any action to authorize,
or for the purpose of effectuating, the foregoing, provided, however, that any
Loan Party or any of its Subsidiaries or any Guarantor shall have a period of
sixty (60) days within which to discharge any involuntary petition for
bankruptcy or similar proceeding;

         (F) the use of any funds borrowed from IBM Credit under this Agreement
for any purpose other than as provided in this Agreement;

         (G) the entry of any judgment on or after the Petition Date against any
Loan Party or any Guarantor in an amount in excess of Two Million Five Hundred
Thousand Dollars ($2,500,000) and such judgment is not satisfied, dismissed,
stayed or superseded by bond within thirty (30) days after the day of entry
thereof (and in the event of a stay or superseding bond, such judgment is not
discharged within thirty (30) days after termination of any such stay or bond)
or such judgment is not fully covered by insurance as to which the insurance
company has acknowledged its obligation to pay such judgment in full;

         (H) any Loan Party or any of its Subsidiaries shall fail to pay any
principal of, premium or interest on or any amount payable in respect of the
Credit Agreement arising on or after the Petition Date and such failure shall
continue after the applicable cure period, if any, specified in the Credit
Agreement; or any other event shall occur or condition shall exist under the
Credit Agreement or any agreement or instrument relating thereto, if the effect
of such event or condition is to accelerate, or to permit the acceleration of,
the maturity of the Credit Agreement or otherwise to cause the debt to mature;

         (I) the dissolution or liquidation of any Loan Party or any of
Subsidiaries or its directors or stockholders shall take any action to dissolve
or liquidate either Customer, any Subsidiary or any Guarantor unless otherwise
provided for herein;

         (J) any "going concern" or like qualification or exception, or
qualification arising out of the scope of an audit by an Auditor of its opinion
relative to any Financial Statement delivered to IBM Credit under this
Agreement;

         (K) there issues a warrant of distress for any rent or taxes with
respect to the warehouse facilities located in Tempe, AZ, Miami, FL, Paulsboro,
NJ, Sparks, NV, Allen, TX and Cincinnati, OH and any additional warehouse
locations occupied by any Loan Party or any of its Subsidiaries in or upon which
the Collateral, or any part thereof, may at any time be situated and such
warrant shall continue for a period of ten (10) Business Days from the date such
warrant is issued;

         (L) any Loan Party (other than an Immaterial Subsidiary) suspends
business for a period of five (5) consecutive days;

         (M) (i) the occurrence of any event or condition that permits the
holder of any Indebtedness in excess of Two Million Five Hundred Thousand
Dollars ($2,500,000) arising in one or more related or unrelated transactions to
accelerate the maturity thereof or the failure of

                                       43
<PAGE>

any Loan Party to pay when due any such Indebtedness or (ii) the occurrence of
an Event of Default under the Credit Agreement;

         (N) any Guaranty of any or all of the Obligations executed by any
Guarantor (other than an Immaterial Guarantor) in favor of IBM Credit, shall at
any time for any reason cease to be in full force and effect or shall be
declared to be null and void by a court of competent jurisdiction or the
validity or enforceability thereof shall be contested or denied by any such
Guarantor, or any such Guarantor shall deny that it has any further liability or
obligation thereunder or any such Guarantor shall fail to comply with or observe
any of the terms, provisions or conditions contained in any such Guaranty;

         (O) any Loan Party is in default under the material terms of any of the
Other Documents after the expiration of any applicable cure periods;

         (P) there shall occur a "reportable event" with respect to any Plan, or
any Plan shall be subject to termination proceedings (whether voluntary or
involuntary) and there shall result from such "reportable event" or termination
proceedings a liability of Customer to the PBGC which exceeds Seven Million Five
Hundred Thousand Dollars ($7,500,000);

         (Q) any "person" (as defined in Section 13(d)(3) of the Securities
Exchange Act of 1934, as amended) acquires a beneficial interest in 50% or more
of the Voting Stock of any Loan Party;

         (R) the Cases shall be dismissed, suspended or converted to a case
under Chapter 7 of the Bankruptcy Code or a trustee shall be appointed in the
Cases or an application shall be filed by any Loan Party for the approval of, or
there shall arise any other claim having priority senior to or pari passu with
the claims of IBM Credit under this Agreement or any other claim having priority
over any or all administrative expenses of the kind specified in Section 503(b)
or 507(b) of the Bankruptcy Code (other than the Carve-Out);

         (S) the Bankruptcy Court shall enter an order (i) granting relief from
the automatic stay applicable under Section 362 of the Bankruptcy Code to any
holder of any security interest in any assets in excess of Five Hundred Thousand
Dollars ($500,000) or in the aggregate in excess of One Million Dollars for any
and all such holders other than as expressly contemplated by the Interim Order
or the Final Order or (ii) approving any settlement or other stipulation with
any creditor of any Loan Party other than IBM Credit or otherwise providing for
payments as adequate protection or otherwise to such creditor individually or in
the aggregate in excess of One Million Dollars ($1,000,000) for any and all such
creditors;

         (T) any Loan Party shall make any payment (as adequate protection or
otherwise) on account of any claim arising or deemed to have arisen prior to the
Petition Date other than a payment or payments which would not constitute a
default under section 9.1(S)(ii) of this Agreement except as expressly
contemplated by the Interim Order or the Final Order;

         (U) the Bankruptcy Court shall enter an order amending, supplementing,
vacating or otherwise modifying the Interim Order or Final Order;

                                       44
<PAGE>

         (V) the Bankruptcy Court shall enter an order appointing an examiner
with powers beyond the duty to investigate and report as set forth in Section
1106(a)(3) and (4) of the Bankruptcy Code, in the Cases;

         (W) the Bankruptcy Court shall fail to enter (or shall vacate) a cash
collateral order satisfactory to IBM Credit with respect to the Pre-Petition
Secured Obligation due under the Pre-Petition Inventory Finance Agreement;

         (X) the Bankruptcy Court shall enter an order granting relief pursuant
to Section 362(d) of the Bankruptcy Code other than as permitted under Section
9.1(S)(i);

         (Y) the entry of the Final Order shall not have occurred within Thirty
(30) days after the Petition Date;

         (Z) any Loan Party or any of its Subsidiaries (other than such Loan
Party or such Subsidiary that is an Immaterial Subsidiary) shall generally not
pay its debts as such debts become due, or (other than with respect to the
Cases) shall admit in writing its inability to pay its debts generally, or shall
make a general assignment for the benefit of creditors; or any proceeding shall
be instituted by or against any Loan Party or any of its Subsidiaries (other
than such Loan Party or such Subsidiary that is an Immaterial Subsidiary)
seeking to adjudicate it a bankrupt or insolvent, or seeking liquidation,
winding up, reorganization, arrangement, adjustment, protection, relief, or
composition of it or its debts under any law relating to bankruptcy, insolvency
or reorganization or relief of debtors, or seeking the entry of an order for
relief or the appointment of a receiver, trustee, or other similar official for
it or for any substantial part of its property and, in the case of any such
proceeding instituted against it (but not instituted by it) that is being
diligently contested by it in good faith, either such proceeding shall remain
undismissed or unstayed for a period of 30 days or any of the actions sought in
such proceeding (including, without limitation, the entry of an order for relief
against, or the appointment of a receiver, trustee, custodian or other similar
official for, it or any substantial part of its property) shall occur; or any
Loan Party or any of its Subsidiaries (other than such Loan Party or such
Subsidiary that is an Immaterial Subsidiary) shall take any corporate or other
action to authorize any of the actions set forth above in Section 6.1 (R) of
this Agreement; and

         (AA) any Loan Party shall bring a motion in the Cases: (i) to grant any
Lien other than Permitted Liens upon or affecting any Collateral; or (ii) to
effect any other action or actions adverse to IBM Credit or its rights and
remedies hereunder or their interest in the Collateral that would, individually
or in the aggregate, have a Material Adverse Effect.

         (BB) Any challenge by or on behalf of any Loan Party or other Person to
the validity of this Agreement or any Other Document or the applicability or
enforceability of this Agreement or any Other Document or which seeks to void,
avoid, limit, or otherwise adversely affect the security interest created by or
in this Agreement or any Other Document or any payment made pursuant thereto; or

         (CC) The determination of any Loan Party, whether by vote of such Loan
Party's board of directors or otherwise, to suspend the operation of such Loan
Party's business in the ordinary course, liquidate all or substantially all of
such Loan Party's assets, or employ an agent or other

                                       45
<PAGE>

third party to conduct any so-called "Going-Out-of Business" sales, or the
filing of a motion or other application in the Cases, seeking authority to do
any of the foregoing.

9.2. ACCELERATION. (A) Upon the occurrence and during the continuance of an
Event of Default which has not been waived in writing by IBM Credit, IBM Credit
may, in its sole discretion, take any or all of the following actions, without
prejudice to any other rights it may have at law or under this Agreement to
enforce its claims against any Loan Party: (a) declare all Obligations to be
immediately due and payable (except with respect to any Event of Default set
forth in Section 9.1(D) hereof, in which case all Obligations shall
automatically become immediately due and payable without the necessity of any
notice or other demand) without presentment, demand, protest or any other action
or obligation of IBM Credit; and (b) immediately terminate the Credit Line
hereunder.

         (B) Upon the occurrence and during the continuance of an Event of
Default, the automatic stay provided in Section 362 of the Bankruptcy Code shall
be deemed automatically vacated and IBM Credit, shall, upon forty-eight (48)
business hours' written notice (i.e. 48 hours calculated without reference to
Saturday, Sunday or any other day on which the Bankruptcy Court Clerk's Office
is not open, PROVIDED HOWEVER, that unless notice is received at or before 12:00
Noon, Arizona time, on the day notice is given, IBM Credit's pursuit of remedies
may not commence until the beginning of business on the third Business Day after
the day on which notice is received) to the Loan Parties and any creditors'
committee appointed in the Cases pursuant to Section 1102 of the Bankruptcy
Code, be immediately permitted to, among other things, pursue any and all of its
remedies against any Loan Party or the Collateral and seek payment in respect of
all Obligations.

9.3. REMEDIES. (A) Upon the occurrence and during the continuance of any Event
of Default which has not been waived in writing by IBM Credit, upon forty-eight
(48) business hours' written notice to the Loan Parties (i.e. 48 hours
calculated without reference to Saturday, Sunday or any other day on which the
Bankruptcy Court Clerk's Office is not open, PROVIDED HOWEVER, that unless
notice is received at or before 12:00 Noon, Arizona time, on the day notice is
given, IBM Credit's pursuit of remedies may not commence until the beginning of
business on the third Business Day after the day on which notice is received)
IBM Credit may exercise all rights and remedies of a secured party under the
U.C.C. Without limiting the generality of the foregoing, IBM Credit may: (i)
remove from any premises where same may be located any and all documents,
instruments, files and records (including the copying of any computer records),
and any receptacles or cabinets containing same, relating to the Collateral, or
IBM Credit may use (at the expense of the Loan Parties) such of the supplies or
space of the Loan Parties business or otherwise, as may be necessary to properly
administer and control the Collateral or the handling of collections and
realizations thereon; and (ii) foreclose the security interests created pursuant
to this Agreement by any available judicial procedure, or to take possession of
any or all of the Collateral without judicial process and to enter any premises
where any Collateral may be located for the purpose of taking possession of or
removing the same.

         (B) Upon the occurrence and during the continuance of an Event of
Default which has not been waived in writing by IBM Credit, upon forty-eight
(48) business hours' written notice to the Loan Parties (i.e. 48 hours
calculated without reference to Saturday, Sunday or any other day

                                       46
<PAGE>

on which the Bankruptcy Court Clerk's Office is not open, PROVIDED HOWEVER, that
unless notice is received at or before 12:00 Noon, Arizona time, on the day
notice is given, IBM Credit's pursuit of remedies may not commence until the
beginning of business on the third Business Day after the day on which notice is
received) IBM Credit shall have the right to sell, lease, or otherwise dispose
of all or any part of the Collateral, whether in its then condition or after
further preparation or processing, in the name of each Loan Party or IBM Credit,
or in the name of such other party as IBM Credit may designate, either at public
or private sale or at any broker's board, in lots or in bulk, for cash or for
credit, with or without warranties or representations, and upon such other terms
and conditions as IBM Credit in its sole discretion may deem advisable, and IBM
Credit shall have the right to purchase at any such sale. If IBM Credit, in its
sole discretion determines that any of the Collateral requires rebuilding,
repairing, maintenance or preparation, IBM Credit shall have the right, at its
option, to do such of the aforesaid as it deems necessary for the purpose of
putting such Collateral in such saleable form as IBM Credit shall deem
appropriate. Each Loan Party hereby agrees that any disposition by IBM Credit of
any Collateral pursuant to and in accordance with the terms of a repurchase
agreement between IBM Credit and IBM of such Collateral constitutes a
commercially reasonable sale. Each Loan Party agrees, at the request of IBM
Credit, to assemble the Collateral and to make it available to IBM Credit at
places which IBM Credit shall select, whether at the premises of the Loan Party
or elsewhere, and to make available to IBM Credit the premises and facilities of
the Loan Parties for the purpose of IBM Credit's taking possession of, removing
or putting such Collateral in saleable form. If notice of intended disposition
of any Collateral is required by law, it is agreed that ten (10) Business Days
notice shall constitute reasonable notification.

         (C) Unless expressly prohibited by the licensor thereof, if any, IBM
Credit is hereby granted, upon the occurrence and during the continuance of any
Event of Default which has not been waived in writing by IBM Credit, an
irrevocable, non-exclusive license to use, assign, license or sublicense all
computer software programs, data bases, processes and materials used by each
Loan Party in its businesses or in connection with any of the Collateral.

         (D) The net cash proceeds resulting from IBM Credit's exercise of any
of the foregoing rights (after deducting all charges, costs and expenses,
including reasonable attorneys' fees) shall be applied by IBM Credit to the
payment of Loan Parties' Obligations, whether due or to become due, in such
order as IBM Credit may in it sole discretion elect. Loan Parties shall remain
liable to IBM Credit for any deficiencies, and IBM Credit in turn agrees to
remit to Loan Parties or their successors or assigns, any surplus resulting
therefrom.

         (E) The enumeration of the foregoing rights is not intended to be
exhaustive and the exercise of any right shall not preclude the exercise of any
other rights, all of which shall be cumulative.

9.4. WAIVER. If IBM Credit seeks to take possession of any of the Collateral by
any court process each Loan Party hereby irrevocably waives to the extent
permitted by applicable law any bonds, surety and security relating thereto
required by any statute, court rule or otherwise as an incident to such
possession and any demand for possession of the Collateral prior to the
commencement of any suit or action to recover possession thereof. In addition,
each Loan Party waives to the extent permitted by applicable law all rights of
set-off it may have against IBM Credit. Each Loan Party further waives to the
extent permitted by applicable law presentment,

                                       47
<PAGE>

demand and protest, and notices of non-payment, non-performance, any right of
contribution, dishonor, and any other demands, and notices required by law.

         SECTION 10. FINANCIAL COVENANT DEFINITIONS; FINANCIAL COVENANTS

10.1. FINANCIAL COVENANT DEFINITIONS . Solely for purposes of this Section 10,
the following terms shall have the following meanings:

"Administrative Agent": Citibank, N.A..

"Borrowers": as defined in the Credit Agreement.

"Capital Expenditures": means, for any Person for any period, the sum of,
without duplication, (a) all expenditures made, directly or indirectly, by such
Person or any of its Subsidiaries during such period for equipment, fixed
assets, real property or improvements, or for replacements or substitutions
therefor or additions thereto, that have been or should be, in accordance with
GAAP, reflected as additions to property, plant or equipment on a Consolidated
balance sheet of such Person or have a useful life of more than one year plus
(b) the aggregate principal amount of all Debt (including Obligations under
Capitalized Leases) assumed or incurred in connection with any such
expenditures. For purposes of this definition, the purchase price of equipment
that is purchased simultaneously with the trade-in of existing equipment or with
insurance proceeds shall be included in Capital Expenditures only to the extent
of the gross amount of such purchase price less the credit granted by the seller
of such equipment for the equipment being traded in at such time or the amount
of such proceeds, as the case may be.

"Capitalized Leases": means all leases that have been or should be, in
accordance with GAAP, recorded as capitalized leases.

"Cash Concentration Account": has the meaning specified in the Security
Agreement.

"Contingent Obligation": means, with respect to any Person, any Obligation or
arrangement of such Person to guarantee or intended to guarantee any Debt,
leases, dividends or other payment Obligations ("primary obligations") of any
other Person (the "primary obligor") in any manner, whether directly or
indirectly, including, without limitation, (a) the direct or indirect guarantee,
endorsement (other than for collection or deposit in the ordinary course of
business), co-making, discounting with recourse or sale with recourse by such
Person of the Obligation of a primary obligor, (b) the Obligation to make
take-or-pay or similar payments, if required, regardless of nonperformance by
any other party or parties to an agreement or (c) any Obligation of such Person,
whether or not contingent, (i) to purchase any such primary obligation or any
property constituting direct or indirect security therefor, (ii) to advance or
supply funds (A) for the purchase or payment of any such primary obligation or
(B) to maintain working capital or equity capital of the primary obligor or
otherwise to maintain the net worth or solvency of the primary obligor, (iii) to
purchase property, assets, securities or services primarily for the purpose of
assuring the owner of any such primary obligation of the ability of the primary
obligor to make payment of such primary obligation or (iv) otherwise to assure
or hold harmless the holder of such primary obligation against loss in respect
thereof. The amount of any Contingent Obligation shall be deemed to be an amount
equal to the stated or determinable amount of the

                                       48
<PAGE>

primary obligation in respect of which such Contingent Obligation is made (or,
if less, the maximum amount of such primary obligation for which such Person may
be liable pursuant to the terms of the instrument evidencing such Contingent
Obligation) or, if not stated or determinable, the maximum reasonably
anticipated liability in respect thereof (assuming such Person is required to
perform thereunder), as determined by such Person in good faith.

"Debt": of any Person means, without duplication for purposes of calculating
financial ratios, (a) all indebtedness of such Person for borrowed money, (b)
all Obligations of such Person for the deferred purchase price of property or
services (other than trade payables not overdue by more than 60 days incurred in
the ordinary course of such Person's business), (c) all Obligations of such
Person evidenced by notes, bonds, debentures or other similar instruments, (d)
all Obligations of such Person created or arising under any conditional sale or
other title retention agreement with respect to property acquired by such Person
(even though the rights and remedies of the seller or lender under such
agreement in the event of default are limited to repossession or sale of such
property), (e) all Obligations of such Person as lessee under Capitalized
Leases, (f) all Obligations of such Person under acceptance, letter of credit or
similar facilities, (g) all Obligations of such Person to purchase, redeem,
retire, defease or otherwise make any payment in respect of any capital stock of
or other ownership or profit interest in such Person or any other Person or any
warrants, rights or options to acquire such capital stock, valued, in the case
of Redeemable Preferred Stock, at the greater of its voluntary or involuntary
liquidation preference plus accrued and unpaid dividends, (h) all Obligations of
such Person in respect of Hedge Agreements, (i) all Contingent Obligations of
such Person and (j) all indebtedness and other payment Obligations referred to
in clauses (a) through (i) above of another Person secured by (or for which the
holder of such Debt has an existing right, contingent or otherwise, to be
secured by) any Lien on property (including, without limitation, accounts and
contract rights) owned by such Person, even though such Person has not assumed
or become liable for the payment of such indebtedness or other payment
Obligations.

"Debt for Borrowed Money": of any Person means all Debt of the types described
in clauses (a) through (e) of the definition of "Debt" less amounts on deposit
in the Cash Concentration Account.

"EBITDA": means, for any period, the sum, determined on a Consolidated basis, of
(a) net income (or net loss), (b) interest expense (including implied interest
expenses incurred under the Receivables Sales Agreement and flooring subsidies,
in each case determined on a basis consisted with past practice, (c) income tax
expense, (d) depreciation expense, (e) amortization expense, (f) extraordinary,
non-recurring, transactional or unusual losses deducted in calculating net
income less extraordinary, non-recurring, transactional or unusual gains added
in calculating net income and (g) any non-cash expenses, non-cash losses or
other non-cash charges resulting from the writedown in the valuation of any
assets in each case of the Parent Guarantor and its Subsidiaries, determined in
accordance with GAAP for such period.

"Fee Letter": means the fee letter dated April 13, 2000 between the Parent
Guarantor and the Administrative Agent, as amended.

"Guarantors" means the Parent Guarantor and the Subsidiary Guarantors.

                                       49
<PAGE>

"Hedge Agreements": means interest rate swap, cap or collar agreements, interest
rate future or option contracts, currency swap agreements, currency future or
option contracts and other hedging agreements.

"Hedge Bank": means any Lender Party or an Affiliate of a Lender Party in its
capacity as a party to a Secured Hedge Agreement.

"Interest Coverage Ratio" means, at any date of determination, the ratio of (a)
Consolidated EBITDA to (b) interest payable on, and amortization of debt
discount in respect of, all Debt for Borrowed Money (including expenses incurred
under the Receivables Sales Agreements and flooring subsidiaries, in each case,
of or by the Parent Guarantor and its Subsidiaries during the applicable period
most recently ended for which financial statements are required to the delivered
to IBM Credit pursuant to Section 7.1(A) or (B), as the case may be.

"Issuing Bank": as defined in the Credit Agreement.

"Lender Party": as defined in the Credit Agreement.

"Lenders: as defined in the Credit Agreement.

"Letter of Credit Advance": means an advance made by the Issuing Bank or any
Lender pursuant to Section 2.03(c) of the Credit Agreement.

"Letter of Credit Agreement": has the meaning specified in Section 2.03(a) of
the Credit Agreement.

"Letter of Credit Commitment": means, with respect to the Issuing Bank at any
time, the amount set forth opposite the Issuing Bank's name on Schedule I hereto
under the caption "Letter of Credit Commitment" or, if the Issuing Bank has
entered into one or more Assignment and Acceptances, set forth for the Issuing
Bank in the Register maintained by the Administrative Agent pursuant to Section
9.07(d) of the Credit Agreement as the Issuing Bank's "Letter of Credit
Commitment", as such amount may be reduced at or prior to such time pursuant to
Section 2.05 of the Credit Agreement.

"Letter of Credit Facility": means, at any time, an amount equal to the lesser
of (a) the amount of the Issuing Bank's Letter of Credit Commitment at such time
and (b) $50,000,000, as such amount may be reduced at or prior to such time
pursuant to Section 2.05 of the Credit Agreement.

"Letters of Credit": has the meaning specified in Section 2.01(c) of the Credit
Agreement.

"Lien" means any lien, security interest or other charge or encumbrance of any
kind, or any other type of preferential arrangement, including, without
limitation, the lien or retained security title of a conditional vendor and any
easement, right of way or other encumbrance on title to real property.

                                       50
<PAGE>

"Loan Documents": means (a) for purposes of the Credit Agreement and the Notes
and any amendment, supplement or modification hereof or thereof, (i) this
Agreement, (ii) the Notes, (iii) the Guaranties, (iv) the Collateral Documents,
(v) the Fee Letter, (vi) each Letter of Credit Agreement and (vii) each
Intercreditor Agreement and (b) for purposes of the Guaranties and the
Collateral Documents and for all other purposes other than for purposes of the
Credit Agreement and the Notes, (i) the Credit Agreement, (ii) the Notes, (iii)
the Guaranties, (iv) the Collateral Documents, (v) the Fee Letter, (vi) each
Letter of Credit Agreement, (vii) each Secured Hedge Agreement and (viii) each
Intercreditor Agreement, in each case as amended.

"Loan Parties": means the Borrowers and the Guarantors.

"Note": means a promissory note of any Borrower payable to the order of any
Lender, in substantially the form of Exhibit A to the Credit Agreement,
evidencing the aggregate indebtedness of such Borrower to such Lender resulting
from the Working Capital Advances, Letter of Credit Advances and Swing Line
Advances made by such Lender to such Borrower, as amended.

"Obligation": means, with respect to any Person, any payment, performance or
other obligation of such Person of any kind, including, without limitation, any
liability of such Person on any claim, whether or not the right of any creditor
to payment in respect of such claim is reduced to judgment, liquidated,
unliquidated, fixed, contingent, matured, disputed, undisputed, legal,
equitable, secured or unsecured, and whether or not such claim is discharged,
stayed or otherwise affected by any proceeding referred to in Section 6.01(f) of
the Credit Agreement. Without limiting the generality of the foregoing, the
Obligations of any Loan Party under the Loan Documents include (a) the
obligation to pay principal, interest, Letter of Credit commissions, charges,
expenses, fees, attorneys' fees and disbursements, indemnities and other amounts
payable by such Loan Party under the Loan Document and (b) the obligation of
such Loan Party to reimburse any amount in respect of any of the foregoing that
any Lender Party, in its sole discretion, may elect to pay or advance on behalf
of such Loan Party.

"Parent Guarantor": MicroAge, Inc..

"Preferred Stock": means, with respect to any corporation, capital stock issued
by such corporation that is entitled to a preference or priority over any other
capital stock issued by such corporation upon any distribution of such
corporation's assets, whether by dividend or upon liquidation.

"Redeemable": means, with respect to any capital stock or other ownership or
profit interest, Debt or other right or Obligation, any such right or Obligation
that (a) the issuer has undertaken to redeem at a fixed or determinable date or
dates, whether by operation of a sinking fund or otherwise, or upon the
occurrence of a condition not solely within the control of the issuer or (b) is
redeemable at the option of the holder.

"Security Agreement": has the meaning specified in Section 3.01(a)(ii) of the
Credit Agreement.

"Subsidiary Guarantors" means all Subsidiaries of the Parent Guarantor and each
other Subsidiary of any of them that shall be required to execute and deliver a
guaranty pursuant to Section 5.01(j) or Section 5.01(k) of the Credit
Agreement.

                                       51
<PAGE>

"Swing Line Advance": means an advance made by (a) Citibank, N.A. pursuant to
Section 2.01(b)or (b) any Lender pursuant to Section 2.02(b) of the Credit
Agreement.

"Working Capital Advance": as defined in Section 2.01(a) of the Credit
Agreement.

10.2. FINANCIAL COVENANTS . So long as any Product Advance or any other
Obligation of any Loan Party under this Agreement or any Other Documents shall
remain unpaid, the Parent will:

         (a) INTEREST COVERAGE RATIO. Maintain at all times an Interest Coverage
Ratio of not less than the ratio set forth below for each period set forth
below.

--------------------------------------------------------------------------------
               PERIOD                                        RATIO

--------------------------------------------------------------------------------
Fiscal Quarter ended July 31, 2000                        (1.25:1.00)
--------------------------------------------------------------------------------
Two Fiscal Quarters ended October 31, 2000                (0.80:1.00)
--------------------------------------------------------------------------------
Three Fiscal Quarters ended January 31, 2001              (0.25:1.00)
--------------------------------------------------------------------------------
Four Fiscal Quarters ended April 30, 2001                  0.10:1.00
--------------------------------------------------------------------------------
Four Fiscal Quarters ended July 31, 2001                   1.00:1.00
--------------------------------------------------------------------------------
Four Fiscal Quarters ended October 31, 2001                1.20:1.00
--------------------------------------------------------------------------------

                                       52
<PAGE>

         (b) MINIMUM EBITDA. Maintain at all times EBITDA of the Parent
Guarantor and its Subsidiaries not less than the amount set forth below for each
period set forth below.

--------------------------------------------------------------------------------
                     PERIOD                                $ AMOUNT
--------------------------------------------------------------------------------
Fiscal Quarter ended July 31, 2000                                 ($10,000,000)
--------------------------------------------------------------------------------
Two Fiscal Quarters ended October 31, 2000                         ($12,000,000)
--------------------------------------------------------------------------------
Three Fiscal Quarters ended January 31, 2001                        ($4,500,000)
--------------------------------------------------------------------------------
Four Fiscal Quarters ended April 30, 2001                            $2,500,000
--------------------------------------------------------------------------------
Four Fiscal Quarters ended July 31, 2001                            $10,000,000
--------------------------------------------------------------------------------
Four Fiscal Quarters ended October 31, 2001                         $15,000,000
--------------------------------------------------------------------------------

                            SECTION 11. MISCELLANEOUS

11.1. TERM; TERMINATION. (A) This Agreement shall remain in force until the
earlier of (i) the Termination Date, (ii) the date specified in a written notice
by the Loan Parties that they intend to terminate this Agreement which date
shall be no less than ninety (90) days following the receipt by IBM Credit of
such written notice, and (iii) termination by IBM Credit after the occurrence
and during the continuance of an Event of Default. Upon the date that this
Agreement is terminated, all of the Obligations shall be immediately due and
payable in their entirety, even if they are not yet due under their terms.

         (B) Until the indefeasible payment in full of all of the Obligations,
no termination of this Agreement or any of the Other Documents shall in any way
affect or impair (i) the Obligations to IBM Credit including, without
limitation, any transaction or event occurring prior to and after such
termination, or (ii) IBM Credit's rights hereunder, including, without
limitation, IBM Credit's security interest in the Collateral. On and after a
Termination Date IBM Credit may, but shall not be obligated to, upon the request
of Loan Parties, continue to provide Product Advances hereunder.

11.2. INDEMNIFICATION. Each Loan Party hereby agrees to indemnify and hold
harmless IBM Credit and each of its officers, directors, agents and assigns
(collectively, the "Indemnified Persons") against all losses, claims, damages,
liabilities or other expenses (including reasonable attorneys' fees and court
costs now or hereinafter arising from the enforcement of this Agreement, the
"Losses") to which any of them may become subject insofar as such Losses arise
out of or are based upon any event, circumstance or condition (a) occurring or
existing on or before the date of this Agreement relating to any financing
arrangements IBM Credit may from time to time have with (i) Loan Parties, (ii)
any Person that shall be acquired by any Loan Party or (iii) any Person that any
Loan Party may acquire all or substantially all of the assets of, or (b)
directly or indirectly, relating to the execution, delivery or performance of
this Agreement or the consummation of the transactions contemplated hereby or
thereby or to any of the Collateral or to any act or omission of either Customer
in connection therewith. Notwithstanding the foregoing, no Loan Party shall be
obligated to indemnify IBM Credit for any Losses incurred by IBM Credit which
are a result of IBM Credit's gross negligence or willful misconduct. The
indemnity provided herein shall survive the termination of this Agreement.

                                       53
<PAGE>

11.3. ADDITIONAL OBLIGATIONS . IBM Credit, without waiving or releasing any
Obligation or Default of the Loan Parties, may perform any Obligations of the
Loan Parties that the Loan Parties shall fail or refuse to perform and IBM
Credit may, at any time or times hereafter, but shall be under no obligation to
do so, pay, acquire or accept any assignment of any security interest, lien,
encumbrance or claim against the Collateral asserted by any person. All sums
paid by IBM Credit in performing in satisfaction or on account of the foregoing
and any expenses, including reasonable attorney's fees, court costs, and other
charges relating thereto, shall be a part of the Obligations, payable on demand
and secured by the Collateral.

11.4. LIMITATION OF LIABILITY . NEITHER IBM CREDIT NOR ANY OTHER INDEMNIFIED
PERSONS SHALL HAVE ANY LIABILITY WITH RESPECT TO ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES SUFFERED BY ANY LOAN PARTY IN CONNECTION WITH THIS
AGREEMENT, ANY OTHER AGREEMENT, ANY DELAY, OMISSION OR ERROR IN THE ELECTRONIC
TRANSMISSION OR RECEIPT OF ANY E-DOCUMENT, OR ANY CLAIMS IN ANY MANNER RELATED
THERETO. NOR SHALL IBM CREDIT OR ANY OTHER INDEMNIFIED PERSONS HAVE ANY
LIABILITY TO ANY LOAN PARTY OR ANY OTHER PERSON FOR ANY ACTION TAKEN OR OMITTED
TO BE TAKEN BY IT OR THEM HEREUNDER, EXCEPT FOR ITS OR THEIR OWN GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT. IN THE EVENT ANY LOAN PARTY REQUESTS IBM
CREDIT TO EFFECT A WITHDRAWAL OR DEBIT OF FUNDS FROM AN ACCOUNT OF SUCH LOAN
PARTY, THEN IN NO EVENT SHALL IBM CREDIT BE LIABLE FOR ANY AMOUNT IN EXCESS OF
ANY AMOUNT INCORRECTLY DEBITED, EXCEPT IN THE EVENT OF IBM CREDIT'S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT. NO PARTY SHALL BE LIABLE FOR ANY FAILURE TO
PERFORM ITS OBLIGATIONS IN CONNECTION WITH ANY E-DOCUMENT, WHERE SUCH FAILURE
RESULTS FROM ANY ACT OF GOD OR OTHER CAUSE BEYOND SUCH PARTY'S REASONABLE
CONTROL (INCLUDING, WITHOUT LIMITATION, ANY MECHANICAL, ELECTRONIC OR
COMMUNICATIONS FAILURE) WHICH PREVENTS SUCH PARTY FROM TRANSMITTING OR RECEIVING
E-DOCUMENTS.

11.5. ALTERATION/WAIVER . This Agreement and the Other Documents may not be
altered or amended except by an agreement in writing signed by each Loan Party
and by IBM Credit. No delay or omission of IBM Credit to exercise any right or
remedy hereunder, whether before or after the occurrence of any Event of
Default, shall impair any such right or remedy or shall operate as a waiver
thereof or as a waiver of any such Event of Default. In the event that IBM
Credit at any time or from time to time dispenses with any one or more of the
requirements specified in this Agreement or any of the Other Documents, such
dispensation may be revoked by IBM Credit at any time and shall not be deemed to
constitute a waiver of any such requirement subsequent thereto. IBM Credit's
failure at any time or times to require strict compliance and performance by any
Loan Party of any undertakings, agreements, covenants, warranties and
representations of this Agreement or any of the Other Documents shall not waive,
affect or diminish any right of IBM Credit thereafter to demand strict
compliance and performance thereof. Any waiver by IBM Credit of any Default by
any Loan Party under this Agreement or any of the Other Documents shall not
waive or affect any other Default by such

                                       54
<PAGE>

Loan Party under this Agreement or any of the Other Documents, whether such
Default is prior or subsequent to such other Default and whether of the same or
a different type. None of the undertakings, agreements, warranties, covenants,
and representations of each Loan Party contained in this Agreement or the Other
Documents and no Default by any Loan Party shall be deemed waived by IBM Credit
unless such waiver is in writing signed by an authorized representative of IBM
Credit.

11.6. SEVERABILITY . If any provision of this Agreement or the Other Documents
or the application thereof to any Person or circumstance is held invalid or
unenforceable, the remainder of this Agreement and the Other Documents and the
application of such provision to other Persons or circumstances will not be
affected thereby, the provisions of this Agreement and the Other Documents being
severable in any such instance.

11.7. ENTIRE AGREEMENT . This Agreement and the Other Documents constitute the
entire agreement among the parties relative to the subject matter hereof. Any
previous agreement among the parties with respect hereof is superseded by this
Agreement and the Other Documents.

11.8. ONE LOAN . All Product Advances heretofore, now or at any time or times
hereafter made by IBM Credit to any Loan Party under this Agreement or the Other
Documents shall constitute one loan secured by IBM Credit's security interests
in the Collateral and by all other security interests, liens and encumbrances
heretofore, now or from time to time hereafter granted by the Loan Parties to
IBM Credit or any assignor of IBM Credit.

11.9. ADDITIONAL COLLATERAL. All monies, reserves and proceeds received or
collected by IBM Credit with respect to other property of any Loan Party in
possession of IBM Credit at any time or times hereafter are hereby pledged by
such Loan Party to IBM Credit as security for the payment of the Obligations and
shall be applied promptly by IBM Credit on account of the Obligations; provided,
however, IBM Credit may release to the Loan Parties such portions of such
monies, reserves and proceeds as IBM Credit may from time to time determine, in
its sole discretion.

11.10. NO MERGER OR NOVATIONS . (A) Notwithstanding anything contained in any
document to the contrary, it is understood and agreed by each Loan Party that
the claims of IBM Credit arising hereunder and existing as of the date hereof
constitute continuing claims arising out of the Obligations of the Loan Parties'
under the Pre-Petition Inventory Finance Agreement. Each Loan Party acknowledges
and agrees that such Obligations outstanding as of the date hereof have not been
satisfied or discharged and that this Agreement is not intended to effect a
novation of the Obligations under the Pre-Petition Inventory Finance Agreement.

         (B) Neither the obtaining of any judgment nor the exercise of any power
of seizure or sale shall operate to extinguish the Obligations of each Loan
Party to IBM Credit secured by this Agreement and shall not operate as a merger
of any covenant in this Agreement, and the acceptance of any payment or
alternate security shall not constitute or create a novation and the obtaining
of a judgment or judgments under a covenant herein contained shall not operate
as a merger of that covenant or affect IBM Credit's rights under this Agreement.

                                       55
<PAGE>

11.11. PARAGRAPH TITLES. The Section titles used in this Agreement and the Other
Documents are for convenience only and do not define or limit the contents of
any Section.

11.12. BINDING EFFECT; ASSIGNMENT . This Agreement and the Other Documents shall
be binding upon and inure to the benefit of IBM Credit and the Loan Parties and
their respective successors and assigns; provided, that the Loan Parties shall
have no right to assign this Agreement or any of the Other Documents without the
prior written consent of IBM Credit.

11.13. NOTICES; E-BUSINESS ACKNOWLEDGMENT . (A) Except as otherwise expressly
provided in this Agreement, any notice required or desired to be served, given
or delivered hereunder shall be in writing, and shall be deemed to have been
validly served, given or delivered (i) upon receipt if deposited in the United
States mails, first class mail, with proper postage prepaid, (ii) upon receipt
of confirmation or answerback if sent by telecopy, or other similar facsimile
transmission, (iii) one Business Day after deposit with a reputable overnight
courier with all charges prepaid, or (iv) when delivered, if hand-delivered by
messenger, all of which shall be properly addressed to the party to be notified
and sent to the address or number indicated as follows:

(i)  If to IBM Credit at:              (ii) If to Customer at:

     IBM Credit Corporation                 MTS Holding Company
     5000 Executive Parkway, Suite 450      2400 South MicroAge Way
     San Ramon, CA                          Tempe, AZ 85282
     Attention:  Region Manager, West       Attention:  VP, Corporate Counsel
     Facsimile: 925-277-5675                Facsimile: 480-366-2157

(iii)  If to Customer at:              (iv)  If to Customer at:

     Pinacor, Inc.                          MicroAge Computer Centers, Inc.
     2400 South MicroAge Way                2400 South MicroAge Way
     Tempe, AZ 85282                        Tempe, AZ 85282
     Attention: VP, Corporate Counsel        Attention: VP, Corporate Counsel
     Facsimile:  480-366-2157               Facsimile: 480-366-2157

                                       56
<PAGE>

(v)  If to Parent at:                  (vi)  If to Customer at:

     MicroAge, Inc.                         MicroAge Technology Services, L.L.C.
     2400 South MicroAge Way                2400 South MicroAge Way
     Tempe, AZ 85282                        Tempe,  AZ 85282
     Attention: VP,  Corporate Counsel      Attention: VP, Corporate Counsel
     Facsimile: 480-366-2157                Facsimile: 480-366-2157

or to such other address or number as each party designates to the other in the
manner prescribed herein.

         (B) (i) Each party may electronically transmit to or receive from the
other party certain documents set forth in Attachment G ("E-Documents") via the
Internet or electronic data interchange ("EDI"). Any transmission of data which
is not an E-Document shall have no force or effect between the parties. EDI
transmissions may be sent directly or through any third party service provider
("Provider") with which either party may contract. Each party shall be liable
for the acts or omissions of its Provider while handling E-Documents for such
party, provided, that if both parties use the same Provider, the originating
party shall be liable for the acts or omissions of such Provider as to such
E-Document. Some information to be made available to each Loan Party will be
specific to each Customer and will require each Loan Party's registration with
IBM Credit before access is provided. After IBM Credit has approved the
registration submitted by each Loan Party, IBM Credit shall provide an ID and
password(s) to an individual designated by each Loan Party ("Loan Party
Recipient"). Each Loan Party accepts responsibility for the designated
individual's distribution of the ID and password(s) within its organization and
each Loan Party will take reasonable measures to ensure that passwords are not
shared or disclosed to unauthorized individuals. Each Loan Party will conduct an
annual review of all IDs and passwords to ensure they are accurate and properly
authorized. IBM CREDIT MAY CHANGE OR DISCONTINUE USE OF AN ID OR PASSWORD AT ITS
DISCRETION AT ANY TIME. E-Documents shall not be deemed to have been properly
received, and no E-Document shall give rise to any obligation, until accessible
to the receiving party at such party's receipt computer at the address specified
herein. Upon proper receipt of an E-Document, the receiving party shall promptly
transmit a functional acknowledgment in return. A functional acknowledgment
shall constitute conclusive evidence that an E-Document has been properly
received. If any transmitted E-Document is received in an unintelligible or
garbled form, the receiving party shall promptly notify the originating party in
a reasonable manner. In the absence of such a notice, the originating party's
records of the contents of such E-Document shall control.

(ii) Each party shall use those security procedures which are reasonably
sufficient to ensure that all transmissions of E-Documents are authorized and to
protect its business records and data from improper access. Any E-Document
received pursuant to this Section 11.13 shall have the

                                       57
<PAGE>

same effect as if the contents of the E-Document had been sent in paper rather
than electronic form. The conduct of the parties pursuant to this Section 11.13
shall, for all legal purposes, evidence a course of dealing and a course of
performance accepted by the parties. The parties agree not to contest the
validity or enforceability of E-Documents under the provisions of any applicable
law relating to whether certain agreements are to be in writing or signed by the
party to be bound thereby. The parties agree, as to any E-Document accompanied
by each Loan Party's, that IBM Credit can reasonably rely on the fact that such
E-Document is properly authorized by each Loan Party. E-Documents, if introduced
as evidence on paper in any judicial, arbitration, mediation or administrative
proceedings, will be admissible as between the parties to the same extent and
under the same conditions as other business records originated and maintained in
documentary form. No party shall contest the admissibility of copies of
E-Documents under either the business records exception to the hearsay rule or
the best evidence rule on the basis that the E-Documents were not originated or
maintained in documentary form.

LOAN PARTY RECIPIENT INFORMATION for Internet transmissions:

(PLEASE PRINT)
Name of Loan Party's Designated Central Contact Authorized to Receive IDs
and Passwords:

James Domaz for MTSI
e-mail Address:  JDOMAZ@MICROAGE.COM
Phone Number:  480- 366-2343

James Domaz for MCCI
e-mail Address:  JDOMAZ@MICROAGE.COM
Phone Number:  480-366-2343

James Domaz for Pinacor
e-mail Address:  JDOMAZ@MICROAGE.COM
Phone Number: 480-366-2343

James Domaz for MTS
e-mail Address:  JDOMAZ@MICROAGE.COM
Phone Number: 480- 366-2343

James Domaz for MicroAge, Inc.
e-mail Address:  JDOMAZ@MICROAGE.COM
Phone Number: 480-366-2343

11.14. COUNTERPARTS . This Agreement may be executed in any number of
counterparts, each of which shall be an original, with the same effect as if the
signatures thereto were upon the same instrument.

11.15. SUBMISSION AND CONSENT TO JURISDICTION AND CHOICE OF LAW . TO INDUCE IBM
CREDIT TO ACCEPT THIS AGREEMENT AND THE OTHER DOCUMENTS, EACH LOAN PARTY HEREBY
IRREVOCABLY AND UNCONDITIONALLY:

         (A) SUBMITS ITSELF AND ITS PROPERTY IN ANY LEGAL ACTION OR PROCEEDING
RELATING TO THIS AGREEMENT AND ANY OTHER AGREEMENT, OR

                                       58
<PAGE>

FOR THE RECOGNITION AND ENFORCEMENT OF ANY JUDGMENT IN RESPECT THEREOF, TO THE
NON-EXCLUSIVE GENERAL JURISDICTION OF THE COURTS OF THE STATE OF NEW YORK AND
ANY FEDERAL DISTRICT COURT IN NEW YORK.

         (B) CONSENTS THAT ANY SUCH ACTION OR PROCEEDING MAY BE BROUGHT IN SUCH
COURTS AND WAIVES ANY OBJECTION THAT IT MAY NOW OR HEREINAFTER HAVE TO THE VENUE
OF ANY SUCH ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT SUCH ACTION OR
PROCEEDING WAS BROUGHT IN AN INCONVENIENT COURT AND AGREES NOT TO PLEAD OR CLAIM
THE SAME.

         (C) AGREES THAT SERVICE OF PROCESS IN ANY SUCH ACTION OR PROCEEDING MAY
BE EFFECTED BY MAILING A COPY THEREOF BY REGISTERED OR CERTIFIED MAIL (OR ANY
SUBSTANTIALLY SIMILAR FORM OF MAIL), POSTAGE PREPAID, TO EACH LOAN PARTY AT ITS
ADDRESS SET FORTH IN SECTION 11.13 OR AT SUCH OTHER ADDRESS OF WHICH IBM CREDIT
SHALL HAVE BEEN NOTIFIED PURSUANT THERETO;

         (D) AGREES THAT NOTHING HEREIN SHALL AFFECT THE RIGHT TO EFFECT SERVICE
OF PROCESS IN ANY OTHER MANNER PERMITTED BY LAW OR SHALL LIMIT THE RIGHT TO SUE
IN ANY OTHER JURISDICTION.

         (E) AGREES THAT THE VALIDITY, INTERPRETATION AND ENFORCEMENT OF THIS
AGREEMENT AND THE OTHER DOCUMENTS SHALL BE GOVERNED BY THE LAWS (WITHOUT GIVING
EFFECT TO CONFLICT OF LAW PROVISIONS) OF THE STATE OF NEW YORK.

11.16. JURY TRIAL WAIVER . EACH OF IBM CREDIT AND EACH LOAN PARTY HEREBY
IRREVOCABLY WAIVES THE RIGHT TO TRIAL BY JURY IN ANY ACTION OR PROCEEDING
(INCLUDING ANY COUNTERCLAIM) OF ANY TYPE IN WHICH IBM CREDIT AND THE LOAN
PARTIES ARE PARTIES AS TO ALL MATTERS ARISING DIRECTLY OR INDIRECTLY OUT OF THIS
AGREEMENT OR ANY DOCUMENT, INSTRUMENT OR AGREEMENT EXECUTED IN CONNECTION
HEREWITH.

11.17. INTERCREDITOR AGREEMENTS . EACH OF THE PARTIES HERETO HEREBY ACKNOWLEDGES
THAT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THE OTHER DOCUMENTS
DEFINED HEREIN ARE SUBJECT OF THE PROVISIONS OF THE INTERCREDITOR AGREEMENT.

                                       59
<PAGE>

                   THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK

                                       60
<PAGE>

                  THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK

                                       61

<PAGE>

                  THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK

                                       62
<PAGE>

                  THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK

                                       63
<PAGE>

         IN WITNESS WHEREOF, each Loan Party has read this entire Agreement, and
has caused its authorized representatives to execute this Agreement and has
caused its corporate seal to be affixed hereto as of the date first written
above.

IBM CREDIT CORPORATION                    MTS HOLDING COMPANY

BY: /s/ Philip N. Morse                   BY: /s/ Ray L. Storck
    ------------------------------------      ----------------------------------

PRINT NAME: PHILIP N. MORSE               PRINT NAME: /s/ Ray L. Storck
                                                      --------------------------
TITLE: DIR., COMMERCIAL & SPECIALTY       TITLE: Vice President and Treasurer
FINANCING AMERICAS                               -------------------------------

PINACOR, INC.                             MICROAGE COMPUTER CENTERS, INC.

BY: /s/ Ray L. Storck                     BY: /s/ Ray L. Storck
    ------------------------------------      ----------------------------------

PRINT NAME: /s/ Ray L. Storck             PRINT NAME: /s/ Ray L. Storck
            ----------------------------              --------------------------

TITLE: Vice President and Treasurer       TITLE: Vice President and Treasurer
       ---------------------------------        -------------------------------

MICROAGE, INC.                            MICROAGE TECHNOLOGY SERVICES, L.L.C.

BY: /s/ Ray L. Storck                     BY: /s/ Ray L. Storck
    ------------------------------------      ----------------------------------

PRINT NAME: /s/ Ray L. Storck             PRINT NAME: /s/ Ray L. Storck
            ----------------------------              --------------------------

TITLE: Vice President, CFO and Treasurer  TITLE: Vice President and Treasurer
       ---------------------------------        -------------------------------

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00011-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00011-of-00352.parquet"}]]