Document:

Data License and Information Services Agreement

 Exhibit 10.1 
 DATA LICENSING AND INFORMATION SERVICES AGREEMENT 
 THIS DATA LICENSING AND INFORMATION SERVICES AGREEMENT
(the “Agreement”) is entered into as of December 21, 2007 (the “Effective Date”) by and between FIRST AMERICAN CORELOGIC, INC., a Delaware corporation having a place of business at 4 First American Way, Santa Ana, CA
92707 (the “Licensee”) and TELETRACK, INC., a Georgia corporation having a place of business at The Summit at Technology Park, 5550-A Technology Parkway, Suite 600, Norcross. GA 30092 (“Teletrack”). 
 RECITALS 
 Licensee is engaged in the business of
providing services to manage risk, measure the value of residential and commercial properties, identify real estate trends and track market performance. 
 Teletrack is engaged in the business of providing sub-prime consumer information. 
 Teletrack and Licensee wish to enter into this Agreement
whereby Teletrack provides certain publicly available bankruptcy data to Licensee comprising of Historical Information (defined below) and Updated Information Services (defined below). 
 1. DEFINITIONS 
 As used in this Agreement, the following terms shall have the
following meanings with such meanings to be equally applicable to both the singular and plural forms of the terms defined: 
 “Agreement”
means this License Agreement, all exhibits attached hereto, any terms and conditions included within the Service, and any agreements, schedules or exhibits supplementing or amending this Agreement. 
 “Fees” means the amount payable by Licensee for access to and use of the Service as described in Exhibit B (Fees). 
 “Historical Information” means certain bankruptcy information obtained from public records as available to and updated by Teletrack in the regular
course of its business from the period beginning January, 2003 up to the date of delivery of such information to Licensee. For avoidance of doubt, delivery of the Historical Information to Licensee is a one-time event. 
 “Information” means the Historical Information and the Updated Information Service, collectively. 
 “Permitted Uses” the allowed uses of the Service by Licensee as more fully described in Section 2.1 of this Agreement. 
 “Proprietary Information” means the Service and all other data, manuals, documentation, algorithms, and other information that may be disclosed or
provided to Licensee in the course of providing the Service, and all intellectual property rights thereon. 
 “Service” means the
Information and any applicable user manuals, software applications and any other services provided by Teletrack to Licensee as specified in Exhibit A. The Service includes any corrections, enhancements, updates or other modifications to the
Service during the term of this Agreement. 
 “Updated Information Service” means the service provided by Teletrack to Licensee whereby the
Historical Information is updated on an on-going basis upon receipt from the public records as available to and updated by Teletrack in the regular course of its business. The Updated Information Service will be provided to Licensee via a secure FTP
server on each business day in accordance with the schedule described in Exhibit A-2. 
  

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 2. LICENSE 
 2.1 Grant. Subject to the terms and conditions of this Agreement (including Licensee’s obligation to pay for the Service), Teletrack grants to Licensee a perpetual (unless otherwise terminated as set forth
herein), non-exclusive, non-transferable license to use the Service solely: (i) for the purposes of incorporating the Services into Licensee’s lead generation products and monitoring services as an early warning reporting mechanism;
(ii) to authenticate an individual’s identity; (iii) to prevent or detect fraud or other unlawful activity; (iv) to review the status of a bankruptcy or other legal proceeding; and/or (v) to incorporate the Service into
Licensee’s products for its own internal use and for the purposes of reselling Licensee’s products to third party resellers and end users (herein after collectively referred to as the “Permitted Uses”). 
 This restricted license is conditionally granted for the Service, and do not constitute “consumer reports” as that term is defined under the Fair Credit
Reporting Act [15 U.S.C. 1681 et seq.], as amended (“FCRA”). Accordingly, Licensee certifies that it will not use or allow its customers to use the Service or any of the Information it receives from Teletrack for any or all of the
following purposes: 
 (i) as a factor in establishing a consumer’s eligibility for credit or insurance to be used primarily for
personal, family or household purpose; (ii) as a factor in establishing a consumer’s eligibility of a future credit relationship; (iii) for any other purpose in connection with any residential mortgage origination, collection of an
account, or account valuation or assessment in connection with the acquisition of a portfolio; (iv) as a factor in establishing a consumers eligibility for employment purposes; (v) in connection with a determination of a consumer’s
eligibility for a license or other benefit granted by a government agency; (vi); or (vii) in any other manner that would cause such use of the Service to be construed as a consumer report by any authority having jurisdiction over any of the
parties. 
 Furthermore, Licensee will not use nor allow its customers, resellers and/or end users to use the Service for “firm offer of credit or
insurance” as defined under the FCRA. 
 2.2 Restrictions on Use. Unless expressly authorized otherwise in the Permitted Uses, Licensee
represents and warrants to Teletrack, both during and after the term of this Agreement, the following provisions: 
 (a) The Service is for
the sole use within Licensee’s own organization and by Licensee’s own employees or agents. The Service may not be shared with affiliates or any third party, including joint marketing arrangements. The Service may not be used outside the
United States without the prior written consent of Teletrack. 
 (b) Licensee agrees both during and after the term of this Agreement that
Licensee shall not: (i) disclose, use, disseminate, reproduce or publish any portion of the Service in any manner other than as stated in this Agreement, (ii) permit any parent, subsidiaries, affiliated entities or other third parties to
use the Service or any portion thereof; (iii) use the Service as a sole indicator in providing its monitoring and fraud detection services and products nor process or permit to be processed the Service or any portion thereof, except in
accordance with the provisions of this Agreement, with other data or software from any other source, (iv) allow access to the Service through any terminals located outside of Licensee’s operations, except in accordance with this Agreement,
(v) use the Service to create, enhance or structure any database in any form for resale or distribution, except in accordance with the terms of this Agreement, or (vi) use the Service to create derivative products. Licensee shall be solely
responsible for obtaining any and all necessary licenses, certificates, permits, approvals or other authorizations required by federal, state or local statute, law or regulation applicable to Licensee’s use of the Service. Teletrack makes no
representations or warranties about the legality or propriety of the use of the Service in any jurisdiction, state or region. 
 (c) Licensee
will: (i) not use for solicitation the name, mailing address or telephone number of a consumer that is designated within the Service as requesting protection from solicitation, (ii) abide by all prevailing federal, state, and local laws
and regulations governing fair information practices and consumers’ rights to privacy, and (iii) limit access to the Information to those individuals who have a “need to know” in connection with Licensee’s business and will
obligate those individuals to acknowledge consumers’ rights to privacy and adhere to fair information practices; 
  

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 (d) Licensee will not use the Service for any purpose that: (i) infringes any third party’s
copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy, (ii) violates any law, statute, ordinance or regulation (including without limitation the laws and regulations governing unfair
competition, anti-discrimination or false advertising), or (iii) is defamatory, trade libelous, unlawfully threatening or unlawfully harassing; 
 (e) Licensee will comply with the published guidelines of the Direct Marketing Association and federal and state laws regarding the use and dissemination of data such as the Service; 
 (f) Licensee will not remove, alter or obscure any proprietary notices in the Service or other materials provided by Teletrack hereunder and will
reproduce all such notices on all copies or portions thereof. 
 2.3. Licensee’s Business Services. Licensee acknowledges and understands its
obligations, if applicable, under the FCRA, Gramm-Leach-Bliley Act (15 U.S.C., §6801 et seq., as the same may be amended from time to time) and all applicable federal and state laws in ordering and using the Service, and Licensee agrees that it
will comply with all such obligations and will be responsible for its own regulatory compliance. 
 2.4. Civil Code. Section 1785.14(a) of the
California Civil Code imposes special requirements with respect to transactions in which a “retail seller” (as defined in Section 1802.3 of the California Civil Code) intends to issue credit to a California resident who appears in
person on the basis of an application for credit submitted in person (“point of sale transactions”). Licensee certifies that these requirements do not apply to Licensee because (a) Licensee is not a “retail seller” (as
defined in Section 1802.3 of the California Civil Code), and/or (b) Licensee does not issue credit to California residents who appear in person on the basis of applications for credit submitted in person. Licensee certifies that it will
notify Teletrack in writing 30 days prior to becoming a retail seller or engaging in point of sale transactions with respect to California residents. 
 3. PAYMENT AND FEES 
 3.1 Fees. In consideration of the rights
granted Licensee hereunder, Licensee will pay Teletrack the Fees as more specifically described in Exhibits B-l and B-2. 
 3.2 Taxes. Fees are
exclusive of sales, use, ad valorem, personal property, and other taxes, which are the responsibility of Licensee. Teletrack shall charge Licensee applicable sales tax; Licensee shall be responsible for filing all other taxes. 
 3.3 Billing; Payments; Late Fees. At the end of each Teletrack monthly billing cycle, Teletrack will invoice Licensee for all Fees incurred by Licensee during
such billing cycle. Licensee will pay the invoice in full within thirty (30) days of receipt. Teletrack will impose a late charge of 1.5 percent per month on any delinquent account until paid in full hereunder until all delinquent amounts owed
have been paid in full. Licensee agrees to pay all attorney fees and collection costs incurred by Teletrack in collecting any delinquent account, whether or not litigation is instituted. In the event of any litigation or other action involving this
Agreement, the prevailing party shall be entitled to reasonable attorney fees and court costs including at trial, on any appeal, and/or in a bankruptcy or similar proceeding, in addition to any other recovery to which it is entitled. 
 3.4 Compliance Audits. Teletrack reserves the right, at its own expense, to select an independent auditor to audit Licensee for the purpose of ensuring
Licensee’s compliance with the terms and conditions of this Agreement, after providing Licensee with reasonable notice thereof. If such audit indicates there has been a material breach in Licensee’s compliance of the Agreement, Teletrack
will provide Licensee with written notice of such material breach. If Licensee does not cure the breach within ten (10) days of receipt of written notice from Teletrack, Teletrack may terminate the Agreement and pursue its other legal remedies.

  

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 4. TERM; TERMINATION 
 4.1 Term. The initial term of this Agreement shall be for a period of one year, commencing on the Effective Date. The term shall automatically renew for
additional successive twelve (12) month terms, unless terminated pursuant to Subsection 4.2 (Termination) of this Agreement. 
 4.2 Termination.
Teletrack may terminate this Agreement on one hundred eighty (180) days prior written notice. Licensee may terminate this Agreement upon ninety (90) days prior written notice. Except for the termination provisions in Section 3.4
(Audits), if either party breaches any provision of this Agreement, the non-breaching party shall, upon providing written notice of such breach, be entitled to immediately terminate this Agreement, provided such breach is not cured within thirty
(30) days following such notice. If this Agreement is terminated as a result of a breach, the non-breaching party shall, in addition to its right of termination, be entitled to pursue legal remedies against the breaching party. Notwithstanding
the foregoing, if Licensee is in breach under Section 3 (Fees) of this Agreement, Teletrack may terminate this Agreement effective ten (10) days after giving Licensee written notice of such default, unless Licensee shall have remedied the
breach within such ten (10) day period. 
 4.3 Payment Upon Expiration or Earlier Termination. Upon the expiration or termination of this
Agreement as set forth above in Subsections 4.1 (Term) and 4.2 (Termination), Licensee shall pay Teletrack in full for all products actually delivered and services actually performed by Teletrack under this Agreement prior to the effective date of
such expiration or termination. 
 4.4 Return of Materials. Upon termination of this Agreement by either party, Licensee, at its own expense, shall
within fifteen (15) days of such termination, at Teletracks’ option, as Teletrack shall notify Licensee in writing: (i) return all Service materials and Information to Teletrack at the address set forth below on the signature page of
this Agreement or (ii) certify (by a certificate signed by an officer of Licensee) that such Service materials and Information have been destroyed. 
 5. THIRD PARTY USE 
 5.1 In the event that Licensee externally
distributes the Information, in whole or in part, Licensee shall enter into agreements with such third parties that, at a minimum, impose all relevant restrictions contained herein onto such third parties. Licensee warrants that in no event shall
any such third parties use of the Information be unrestricted or expand beyond the Permitted Uses of this Agreement. This Section 5 is not intended to provide the Service to end users, sublicensees or resellers. In addition, unless otherwise
approved and agreed to in writing by Teletrack, neither Licensee nor its customers shall provide the Information as consumer reports (as defined under the FCRA) to any third party. 
 5.2 Licensee hereby represents, warrants, and certifies that: (a) it will contractually require its customers to use the Information for only legitimate purposes and in accordance with applicable state and
federal laws and the terms of this Agreement; (b) it will not use the Information, and shall contractually restrict any third parties it distributes the Information to from using the Information, for marketing purposes, except as permitted
hereunder or for purposes prohibited by applicable state and federal laws, including without limitation the FCRA and GLBA and/or this Agreement; (c) it will not disclose, sell or otherwise distribute to third parties any Information received
hereunder, except as permitted by this Agreement or applicable state and federal laws; and (e) with regard to the Information, it will contractually require that any of its any third parties that it distributes the Information to, comply with
the foregoing terms. 
 5.3 Licensee’s Customer Contracts. Teletrack reserves the right to review such contracts, but the review of such contract
by Teletrack shall not constitute an endorsement of the contract used by Licensee with its customers. In the event that a customer is in breach of any of the requirements of the contract with respect to Permissible Uses or any applicable laws,
Licensee will timely exercise all applicable remedies as set forth herein and/or mandated by applicable laws. 
  

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 6. PROPRIETARY INFORMATION 
 The Information is and shall remain the sole and exclusive property of Teletrack. Licensee shall have only the limited rights with respect to the Information expressly
granted in this Agreement, and all rights not expressly granted by Teletrack are reserved. Licensee agrees that only Teletrack shall have the right to alter, maintain, enhance or otherwise modify the Proprietary Information, except as otherwise
permitted under this Agreement. Licensee shall not disassemble, decompile, manipulate or reverse engineer the Proprietary Information and shall take all necessary steps to prevent such disassembly, decompiling, manipulation or reverse engineering of
the Proprietary Information. Under no circumstances shall Licensee sell, license, publish, display, copy, distribute, or otherwise make available the Proprietary Information in any form or by any means, except as expressly permitted by this
Agreement, including without limitation the transfer to a third party or, if not expressly prohibited by this Agreement, as allowed under the fair use provision of the Copyright Act, 17 U.S.C. § 107. Licensee will take all reasonable steps, in
accordance with the best industry practices, to protect the security of the Proprietary Information and to prevent unauthorized use or disclosure. Licensee is responsible for all access to and use of the Proprietary Information by Licensee’s
employees or agents or by means of Licensee’s equipment or Licensee’s Teletrack usernames and passwords, whether or not Licensee has knowledge of or authorizes such access or use. Licensee shall be responsible for maintaining the
confidentiality of all assigned usernames and passwords, and Licensee shall be responsible for all charges relating to the use of said usernames and passwords whether or not authorized by Licensee. 
 7. CONSUMER PRIVACY 
 Licensee acknowledges that the Service, while comprised of public record data, describes information that may be deemed to be sensitive information by some consumers. It is the policy of Teletrack to respect the request of consumers to
remove their name, mailing address, e-mail address or telephone number from use in solicitation. Licensee’s agreement to comply with this policy is an integral condition to Teletrack entering into this Agreement. Licensee agrees
(a) Licensee will not utilize in any manner the name, mailing address or telephone number of a consumer that is designated in the Service as requesting protection from solicitation; (b) in the event that Licensee incorporates the
Information in any product that is directed toward consumers and not considered a business to business product (a “Consumer Product”), Licensee will not broadcast or otherwise make public the name, address or other information about an
individual consumer in any Consumer Product, unless Teletrack and the subject consumer provide written authorization to do so; (c) Licensee will abide by all prevailing federal, state, and local guidelines governing fair information practices
and consumers’ rights to privacy; and (d) Licensee will limit access to consumer information to those individuals who have a “need to know” in connection with Licensee’s business and will obligate those individuals to
acknowledge consumers’ rights to privacy and adhere to fair information practices. Licensee shall be responsible for any violations of this Section 7 by Licensee’s end users and/or customers. 
 8. TELETRACK’S WARRANTIES, INDEMNIFICATION & DISCLAIMERS 

 8.1 Warranty. 
 (i) Intellectual Property
Infringement & Indemnification: Teletrack warrant to Licensee that the Service does not infringe, misappropriate or violate the intellectual property rights of a third party. Teletrack will indemnify, defend and hold Licensee harmless
from and against any and all claims, losses, liabilities, costs and expenses attributable to any allegation of intellectual property infringement arising out of this Agreement (unless such allegation arises from the combination or use of the Service
with any other software, data, or materials not 

  

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furnished by Teletrack or is used in violation of any term or condition contained in this Agreement), provided that: (i) Licensee gives Teletrack prompt
written notice of any such allegation, (ii) Teletrack maintain full and complete control over the defense of any such allegation, and (iii) Licensee cooperates fully with Teletrack in the defense of any such allegation. If the Service
becomes or, in Teletrack’ opinion, is likely to become the subject of any claim or action that infringes, misappropriates or violates the intellectual property rights of another person, then Teletrack, at its expense and option, may:
(i) procure the right for Licensee to continue using the Service, (ii) modify the Service to render it no longer subject to any such claim or action, or (iii) replace the Service or any portion thereof with equally suitable,
functionally equivalent, non-infringing data. If none of the foregoing is commercially practicable, Teletrack may terminate this Agreement and refund a pro-rata amount of the prepaid Fees actually paid hereunder. THIS SECTION SETS FORTH THE FULL
EXTENT OF TELETRACK’S LIABILITY TO LICENSEE AND LICENSEE’S SOLE REMEDIES WITH RESPECT TO ANY THIRD PARTY CLAIMS UNDER THIS AGREEMENT. 
 8.2
Disclaimer. LICENSEE UNDERSTANDS AND ACKNOWLEDGES THAT THE TIME FRAME FOR NOTIFICATION ASSOCIATED WITH RECORDING INFORMATION (DISMISSALS, DISCHARGES. ETC.) MAY VARY DEPENDING UPON THE RECORDING DATES AVAILABLE FOR COLLECTION. EXCEPT AS
OTHERWISE STATED IN THIS SECTION, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BECAUSE SOME
JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, THIS DISCLAIMER MAY NOT APPLY. TELETRACK DO NOT REPRESENT OR WARRANT THAT THE SERVICE IS VALID, COMPLETE, FREE FROM ERROR, WILL MEET LICENSEE’S NEEDS, OR THAT THE SERVICE WILL BE
PROVIDED ON AN UNINTERRUPTED BASIS AND THE TELETRACK EXPRESSLY DISCLAIM ALL SUCH REPRESENTATIONS AND WARRANTIES. THE TELETRACK DO NOT ASSUME, AND EXPRESSLY DISCLAIM, ANY LIABILITY TO ANY PERSON OR ENTITY FOR LOSS OR DAMAGE CAUSED BY ERRORS, DELAYS
IN NOTIFICATION OR OMISSIONS IN THE SERVICE. WHETHER SUCH ERRORS, DELAYS IN NOTIFICATION OR OMISSIONS RESULT FROM NEGLIGENCE, ACCIDENT, OR OTHER CAUSE. 
 9. TELETRACK’S LIMITATION OF LIABILITY 
 TELETRACK SHALL HAVE NO LIABILITY UNDER OR RELATED TO THIS AGREEMENT, WITH THE EXCEPTION OF SECTION 8.1, WHICH SHALL BE LIMITED AS FOLLOWS: TELETRACK’ TOTAL LIABILITY AND LICENSEE’S EXCLUSIVE REMEDY UNDER OR RELATING TO SECTION
8.1 SHALL BE LIMITED TO DIRECT MONEY DAMAGES NOT EXCEEDING THE GREATER OF (I) TWO HUNDRED THOUSAND DOLLARS ($200,000.00) OR (II) ALL FEES PAID BY LICENSEE TO TELETRACK UNDER THIS AGREEMENT. THE EXISTENCE OF MULTIPLE CLAIMS WILL NOT ENLARGE THE
LIMIT. TELETRACK SHALL HAVE NO LIABILITY UNDER OR IN ANY WAY RELATED TO THIS AGREEMENT FOR ANY LOSS OF PROFIT OR REVENUE OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES, EVEN IF TELETRACK IS AWARE OF THE POSSIBILITY OF
SUCH LOSS OR DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY. 
 10. LICENSEE’S INDEMNIFICATION 
 Licensee agrees to indemnify and
hold Teletrack harmless from and against all claims of third parties arising out of or related to the use of the Service by the Licensee, or attributable to Licensee’s breach of this Agreement; provided that Teletrack gives Licensee prompt
written notice of any such claim. Teletrack shall control the defense and any settlement of such claim, and shall cooperate with Licensee shall cooperate with Teletrack in defending against such claim. 
  

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 11. LICENSEE’S ACCEPTANCE OF
INFORMATION 
 Licensee acknowledges that Teletrack maintains a proprietary database, updated on a periodic basis, from which the
Information is derived. Teletrack shall use good faith in attempting to obtain information from the public record sources deemed reliable, in Teletrack’s sole judgment, but does not guarantee the accuracy of the information furnished. Licensee
also acknowledges that for the consideration tendered hereunder Teletrack cannot be an insurer of the accuracy of the information and that the terms under which the Information is provided under this Agreement are based upon the parties’
expectation and agreement that the risk of any loss that may be incurred by use of the Information will be borne by Licensee and not Teletrack. Licensee agrees that the Information is secured by and through fallible human sources, that Teletrack
does not undertake a separate investigation for each individual listed, and that Teletrack makes no representations regarding the any individual listed in the Information. Licensee therefore agrees that it is responsible for determining that the
Information is acceptable and in accordance with Teletrack’s obligations under this Agreement. If Licensee reasonably determines that the Information does not meet Teletrack’s obligations under this Agreement, Licensee shall so notify
Teletrack in writing within thirty (30) days after receipt of the Information. Licensee’s failure to so notify Teletrack shall mean that Licensee accepts the Information as is, and Teletrack shall have no liability whatsoever for the
Information. If Licensee so notifies Teletrack within fifteen (15) days after receipt of the Information, then, Teletrack shall have an opportunity to cure any defects identified by Licensee within a reasonable period of time or Licensee shall
have the right to immediately terminate this Agreement. 
 12. GENERAL PROVISIONS 
 12.1 Advertising. Licensee will not disclose Teletrack as a data source to any third party, except as may be authorized in writing by Teletrack or required by
federal, state or local government regulations. 
 12.2 Proprietary Marks. Neither party will use, or permit their respective employees, agents and
subcontractors to use the trademarks, service marks, copyrighted material, logos, names, or any other proprietary designations of the other party, or the other party’s affiliates, whether registered or unregistered, without such other
party’s prior written consent. 
 12.3 Entire Agreement; Severability. This Agreement constitutes the entire agreement between the parties, and
supersedes any prior understanding or agreement, oral or written, relating to the Service. If any of the provisions of this Agreement becomes invalid, illegal or unenforceable in any respect under any law, the validity, legality and enforceability
of the remaining provisions shall not in any way be affected or impaired. 
 12.4 Waiver; Modifications. No waiver by either party of any breach by
the other party of any of the provisions of this Agreement shall be deemed a waiver of any preceding or succeeding breach of the same or any other provision hereof. No such waiver shall be effective unless in writing and then only to the extent
expressly set forth in writing. No modifications of this Agreement shall be effective unless in writing and signed by both parties. 
 12.5 Survival.
Any provision of this Agreement which contemplates performance subsequent to the expiration or earlier termination of this Agreement, or which expressly states that it shall survive termination of the Agreement, shall so survive such expiration
or termination and shall continue in full force and effect until fully satisfied. 
 12.6 Execution. This Agreement may be executed in any number of
counterparts, each of which shall be deemed an original, but all of which taken together shall constitute one and the same instrument. A signature on a copy of this Agreement received by either party by facsimile is binding upon the other party as
an original. The parties shall treat a photocopy of such 

  

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facsimile as a duplicate original. If this Agreement is executed in counterparts, no signatory hereto shall be bound until all parties hereto have duly
executed or caused to be dully executed a counterpart of this Agreement. The individuals signing below represent that they are duly authorized to do so by and on behalf of the party for whom they are signing. 
 12.7 Governing Law and Forum; Attorneys’ Fees. This Agreement shall be governed in accordance with the laws of the United States of America and the State of
New York, without reference to its choice of law provisions. In the event of litigation arising out of or connected with this Agreement, Teletrack and Licensee agree that the state or Federal courts located in the State of New York shall have
exclusive jurisdiction, and each Party specifically subjects itself to the personal jurisdiction of said courts in the same manner as if this Agreement had been executed and/or was to be performed in the State of New York. The prevailing party shall
be awarded its reasonable attorney’s fees and costs in any lawsuit arising out of or related to this Agreement. 
 12.8 Relationship of Parties.
Neither party is nor shall be a partner, joint venturer, agent or representative of the other party solely by virtue of this Agreement. Neither party has the right, power or authority to enter into any contract or incur any obligation, debt or
liability on behalf of the other party. 
 12.9 Uncontrollable Events. No party shall be liable for any delay or failure in its performance of any of
the acts required by this Agreement when such delay or failure arises for reasons beyond the reasonable control of such party. The time for performance of any act delayed by such causes shall be postponed for a period equal to the delay; provided,
however, that the party so affected shall give prompt notice to the other party of such delay. The party so affected, however, shall use its best efforts to avoid or remove such causes of nonperformance and to complete performance of the act
delayed, whenever such causes are removed. 
 12.10 Assignment. Neither party may assign or transfer this Agreement or any rights or obligations under
this Agreement. A Change in Control shall constitute an assignment for this Agreement. For purposes of this Agreement, a “Change in Control” means (i) any transaction in which Licensee merges or consolidates with or into another
entity; (ii) any transaction or series of transactions in which Licensee sells or otherwise transfers more than fifty percent (50%) of its capital stock (without regard to class or voting rights) or other securities or ownership interests;
or (iii) the sale, transfer or other disposition of all or substantially all of Licensee’s assets or the complete liquidation or dissolution of Licensee. Any unauthorized Change in Control, assignment or transfer shall be null and void and
shall constitute grounds for immediate termination of this Agreement by the other party. 
 12.11 Notices. Any notice or other communication required
or permitted under this Agreement shall be sufficiently given if delivered in person or sent by one of the following methods: (a) registered U.S. mail, return receipt requested (postage prepaid); (2) certified U.S. mail, return receipt
requested (postage prepaid); or (3) commercially recognized overnight service with tracking capabilities. All notices must be sent to the address as shown on the signature page of this Agreement, or to such other address or number as shall be
furnished in writing by any such party. Notices to FARES shall be sent to 4 First American Way, Santa Ana, California 92707, with a copy to FARES’ counsel at the same address marked Attention: Legal Department. 
  

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 Notices or communications shall be deemed properly delivered as of the date personally delivered or sent by mail or
overnight service. 
  

			
	If to Licensee:	  	If to Teletrack:
		
	 First American CoreLogic
	  	Teletrack, Inc.
	 Attn: Dianna Serio and General Counsel
	  	Attn: President and General Counsel
	 4 First American Way
	  	5550-A Technology Parkway, Suite 600
	 Santa Ana, CA 92707
	  	Norcross, GA 30092
	 Phone:
	  	Phone:
	 Facsimile:
	  	Facsimile:

 Any party hereto may change its designated address by giving written notice to the other party.

 12.12 Headings. Headings at the beginning of each section and subsection are solely for convenience and are not intended to be a part of this
Agreement and shall have no effect upon the construction or interpretation of any part hereof. Whenever required by the context of this Agreement, the singular shall include the plural and the masculine shall include the feminine, and vice versa.
This Agreement shall not be construed as if it had been prepared by either party, but rather as if it were jointly prepared. In the event that any action required by the parties hereto does not occur on a business day, the action shall be taken on
the next succeeding business day thereafter. The parties hereto do not intend to confer any benefit hereunder on any person or entity other than the parties hereto and, therefore, there are no third party beneficiaries to this Agreement. The
Exhibits and related Appendices to this Agreement constitute integral parts of this Agreement and are hereby incorporated into this Agreement by this reference. 
 IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed by their duly authorized representatives as of the Effective Date. 
  

									
	TELETRACK, INC.	 		 	FIRST AMERICAN CORELOGIC, INC.
					
	 By:
	 	 /s/ Rich Alterman
	 		 	 By:
	 	 /s/ Dianna L. Serio

	 Name:
	 	 Rich Alterman
	 		 	 Name:
	 	 Dianna L. Serio

	 Title:
	 	 S.V.P. Product Management
	 		 	 Title:
	 	 EVP Data Operations

	 Date:
	 	 12.27.07
	 		 	 Date:
	 	 12/21/07

  

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 Exhibit A-l Service 
 Historical Information 
 Description, Delivery, and Storage  
 Historical Information 
 The
elements for Historical Information filings are outlined in the table below. The Information is available only on those individuals who have filed either a Chapter 7 or Chapter 13 Bankruptcy as defined in the US Bankruptcy Code. The Update
Information Service will include all new Chapter 7 and Chapter 13 filings and subsequent changes in status, as available. 
 As a one-time event, Teletrack
will provide Licensee a file of historic filings, including the current status, from January 2003 through to and including the Effective Date of this Agreement. Historical Information will be provided via a mutually agreed to media and will not be
exchanged via the FTP Site due to size constraints. 
 Status Updates to Historical Information 
 Updated Information Service to Historical Information shall be provided subject to the calendar outlined in Exhibit A-2 below. A full record will be provided via the
secure FTP Site. The existence of the Bankruptcy ID in the Licensee file will indicate to Licensee that the record is an update and not a new filing. 
 Historical Information: Data Elements 
  

							
	 Field
	  	Type	  	 Description
	  	 Data Source

	Bankruptcy ID	  	STRING	  	Unique ID assigned by Teletrack to identify new records or updates	  	Teletrack generated
				
	court_code	  	STRING	  	Bankruptcy court code	  	Court
				
	case_num	  	STRING	  	Bankruptcy case record number	  	Court
				
	judge_trustee	  	STRING	  	The last name of both the judge and trustee of the case.	  	Court
				
	case_date	  	DATE	  	Bankruptcy record case date	  	Court
				
	office	  	STRING	  	Office that created the bankruptcy case. Each court has a number of different offices depending on the size of the court.	  	Court
				
	debtor	  	STRING	  	Debtor Name	  	Court
				
	address	  	STRING	  	Full address of the debtor	  	Court
				
	dismissed_date	  	DATE	  	The date the case was dismissed	  	Court
				
	discharged_date	  	DATE	  	The date the case was discharged	  	Court
				
	closed_date	  	DATE	  	The date the court determined that no further filings or actions are expected on a case and that the case is considered inactive.	  	Court
				
	ssn_last_4	  	STRING	  	Last four digits of the debtors’ Social Security Number	  	Court

  

 Page 10 

							
	 Field
	  	Type	  	 Description
	  	 Data Source

	Address_1	  	STRING	  	First Line of the debtors’ address	  	Address Enhancement
				
	Address_2	  	STRING	  	Second line of the debtors’ address	  	Address Enhancement
				
	City	  	STRING	  	City of the debtor’s address.	  	Address Enhancement
				
	State	  	STRING	  	State of the debtor’s address	  	Address Enhancement
				
	Zip	  	STRING	  	Five digit zip code value.	  	Court
				
	Zip4	  	STRING	  	Zip + 4 value. This value can be blank.	  	Address Enhancement
				
	Address_type	  	STRING	  	Debtors’ address type: R = Residential A = Apartment	  	Address Enhancement
				
	Fips_code	  	STRING	  	Federal Information Processing Standards code (FIPS) = five digit value	  	Address Enhancement
				
	County_name	  	STRING	  	County of the debtors’ address.	  	Address Enhancement
				
	Latitude	  	FLOAT	  	Latitude of the debtor’s address	  	Address Enhancement
				
	Longitude	  	FLOAT	  	Longitude of the debtor’s address	  	Address Enhancement
				
	Address_status	  	INTEGER	  	If this status is -1 our address scrubber software failed to find the address. This is usually a typing mistake in the address.	  	Address Enhancement
				
	Creditor	  	STRING	  	List of all creditors involved in the relief from stay.	  	Court
				
	Rfs_date	  	DATE	  	Relief from stay date.	  	Court
				
	Chapter	  	STRING	  	The chapter of the case. We retrieve only chapter 7 and chapter 13	  	Court
				
	Status	  	STRING	  	Status of the case: DC - Discharged OP - Open case date DM - Dismissed Date	  	Generated Field
				
	Status Date	  	DATE	  	Date the current status took place	  	Court
				
	Last status update	  	DATE	  	System date when the status was last updated	  	Generated Field
				
	Mtg_341_Time	  	STRING	  	Actual time of the 341 Meeting date.	  	Court
				
	Mtg_341_AmPm	  	STRING	  	A(m) or P(m) of the 341 meeting date.	  	Court
				
	Mtg_341_Address	  	STRING	  	Address of the 341 meeting date.	  	Court
				
	Mtg_341_City	  	STRING	  	Not currently being used	  	Court
				
	Mtg_341_State	  	STRING	  	Not currently being used.	  	Court
				
	Mtg_341_Zip	  	STRING	  	Not currently being used.	  	Court
				
	Pro_Se	  	BOOLEAN	  	0 = Hired Bankruptcy Attorney 1 = Represented themselves	  	Court
				
	AttomeyName	  	STRING	  	Name of the Attorney representing the debtor.	  	Court

  

 Page 11 

							
	 Field
	  	Type	  	 Description
	  	 Data Source

	TrusteeName	  	STRING	  	Name of the Trustee presiding over the case.	  	Court
				
	JudgeName	  	STRING	  	Name of the Judge presiding over the case	  	Court
				
	Asset	  	BOOLEAN	  	0 = No assets in bankruptcy 1 = Assets involved in bankruptcy	  	Court
				
	Mtg_341_Date	  	DATE	  	Date of the 341 meeting (aka “Meeting of Creditors”).	  	Court
				
	Barcode	  	STRING	  	Every legitimate address has an eleven digit barcode number. Barcodes are required by the Post Office for bulk mail.	  	Address Enhancement
				
	Conversion_date	  	DATE	  	Date the case converted from Chapter 13 status to Chapter 7 status	  	Court

 Note on Address Enhancement: 
 Licensee understands and agrees that by employing a third party software package, addresses are standardized and scrubbed, where possible. The outcome of the
standardization is designated by a code placed in the Address_Status Field. Accordingly, Teletrack reserves the right to cancel “Address Enhancement” field at its sole and exclusive discretion, upon sixty (60) days written notice to
Licensee. Cancellation of the “Address Enhancement” field will not entitle Licensee to any discounts or price concessions or any other remedies, and will not be considered a breach of this Agreement. 
  

									
	TELETRACK, INC.	 		 	FIRST AMERICAN CORELOGIC, INC.
					
	 By:
	 	 /s/ Rich Alterman
	 		 	 By:
	 	 /s/ Dianna L. Serio

	 Name:
	 	 Rich Alterman
	 		 	 Name:
	 	 Dianna L. Serio

	 Title:
	 	 S.V.P. Product Management
	 		 	 Title:
	 	 EVP Data Operations

	 Date:
	 	 12.27.07
	 		 	 Date:
	 	 12/21/07

  

 Page 12 

 Exhibit B-l 
 Historical Information 
 Payment Terms and Fees 
 Historical Information 
 One time License fee for the Historical Information, as outlined above: 
 One Hundred and Seventy Five Thousand Dollars
($175,000.00). Payment shall be due upon delivery of Historical Information to Licensee. 
  

									
	TELETRACK, INC.	 		 	FIRST AMERICAN CORELOGIC, INC.
					
	 By:
	 	 /s/ Rich Alterman
	 		 	 By:
	 	 /s/ Dianna L. Serio

	 Name:
	 	 Rich Alterman
	 		 	 Name:
	 	 Dianna L. Serio

	 Title:
	 	 S.V.P. Product Management
	 		 	 Title:
	 	 EVP Data Operations

	 Date:
	 	 12.27.07
	 		 	 Date:
	 	 12/21/07

  

 Page 13 

 Exhibit A-2 Service 
 Updated Information Service 
 Description, Delivery, and Storage 
 Updated Information Service 
 The
elements for Updated Information Service filings are outlined in the table below. Information is available only on individuals who have filed either a Chapter 7 or Chapter 13 Bankruptcy as defined in the US Bankruptcy Code. The Updated Information
Service will include all new Chapter 7 and Chapter 13 filings and there subsequent change in status, as available. 
 In the normal course of business,
Updated Information Service will be made available to Licensee via a secure FTP site on scheduled business days. Monday through Friday. Commercially reasonable efforts will be made to make the new Updated Information Service available on the secure
FTP site by 12:00 PM EST as outlined in the table below: 
  

			
	 Data Collected on
  
 Monday
  
 Tuesday
  
 Wednesday
  
 Thursday
  
 Friday, Saturday, Sunday
	  	 Will be Available on
  
 Wednesday
  
 Thursday
  
 Friday
  
 Monday
  
 Tuesday

 Files provided on a daily basis via the secure FTP site will include both new filings (ADDS) and status changes to
existing filing (UPDATES). Using a unique key (Bankruptcy ID) Licensee will process each record to take the appropriate action; add a new record or update an existing record. Licensee will have sole responsibility for creating the program logic to
update their database based on the information provided from Teletrack. 
 Status Updates to Updated Information Services

 Status updates shall be provided subject to the calendar outlined above. A full record will be provided via the secure FTP Site. The existence of the
Bankruptcy ID in the Licensee file will indicate to Licensee that the record is an update and not a new filing. 
  

 Page 14 

 Updated Information Service: Date Elements 
  

							
	 Field
	  	Type	  	 Description
	  	 Data Source

	Bankruptcy ID	  	STRING	  	Unique ID assigned by Teletrack to identify new records or updates	  	Teletrack generated
				
	court_code	  	STRING	  	Bankruptcy court code	  	Court
				
	case_num	  	STRING	  	Bankruptcy case record number	  	Court
				
	judge_trustee	  	STRING	  	The last name of both the judge and trustee of the case.	  	Court
				
	case_date	  	DATE	  	Bankruptcy record case date	  	Court
				
	office	  	STRING	  	Office that created the bankruptcy case. Each court has a number of different offices depending on the size of the court.	  	Court
				
	debtor	  	STRING	  	Debtor Name	  	Court
				
	address	  	STRING	  	Full address of the debtor	  	Court
				
	dismissed_date	  	DATE	  	The date the case was dismissed	  	Court
				
	discharged_date	  	DATE	  	The date the case was discharged	  	Court
				
	closed_date	  	DATE	  	The date the court determined that no further filings or actions are expected on a case and that the case is considered inactive.	  	Court
				
	ssn_last_4	  	STRING	  	Last four digits of the debtors’ Social Security Number	  	Court
				
	Address_1	  	STRING	  	First Line of the debtors’ address	  	 Address
 Enhancement

				
	Address_2	  	STRING	  	Second line of the debtors’ address	  	 Address
 Enhancement

				
	City	  	STRING	  	City of the debtor’s address.	  	 Address
 Enhancement

				
	State	  	STRING	  	State of the debtor’s address	  	 Address
 Enhancement

				
	Zip	  	STRING	  	Five digit zip code value.	  	Court
				
	Zip4	  	STRING	  	Zip + 4 value. This value can be blank.	  	 Address
 Enhancement

				
	Address_type	  	STRING	  	 Debtors’ address type:
 R = Residential

A = Apartment
	  	 Address
 Enhancement

				
	Fips_code	  	STRING	  	Federal Information Processing Standards code (FIPS) = five digit value	  	 Address
 Enhancement

				
	County_name	  	STRING	  	County of the debtors’ address.	  	 Address
 Enhancement

				
	Latitude	  	FLOAT	  	Latitude of the debtor’s address	  	 Address
 Enhancement

				
	Longitude	  	FLOAT	  	Longitude of the debtor’s address	  	 Address
 Enhancement

				
	Address_status	  	INTEGER	  	If this status is -1 our address scrubber software failed to find the address. This is usually a typing mistake in the address.	  	 Address
 Enhancement

  

 Page 15 

							
	 Field
	  	Type	  	 Description
	  	 Data Source

	Creditor	  	STRING	  	List of all creditors involved in the relief from stay.	  	Court
				
	Rfs_date	  	DATE	  	Relief from stay date.	  	Court
				
	Chapter	  	STRING	  	The chapter of the case. We retrieve only chapter 7 and chapter 13	  	Court
				
	Status	  	STRING	  	 Status of the case:
 DC - Discharged
 OP - Open case date
 DM - Dismissed Date
	  	Generated Field
				
	Status Date	  	DATE	  	Date the current status took place	  	Court
				
	Last status update	  	DATE	  	System date when the status was last updated	  	Generated Field
				
	Mtg_341_Time	  	STRING	  	Actual time of the 341 Meeting date.	  	Court
				
	Mtg_341_AmPm	  	STRING	  	A(m) or P(m) of the 341 meeting date.	  	Court
				
	Mtg_341_Address	  	STRING	  	Address of the 341 meeting date.	  	Court
				
	Mtg_341_City	  	STRING	  	Not currently being used	  	Court
				
	Mtg_341_State	  	STRING	  	Not currently being used.	  	Court
				
	Mtg_341_Zip	  	STRING	  	Not currently being used.	  	Court
				
	Pro_Se	  	BOOLEAN	  	 0 = Hired Bankruptcy Attorney
 1 = Represented themselves

	  	Court
				
	AttorneyName	  	STRING	  	Name of the Attorney representing the debtor.	  	Court
				
	TrusteeName	  	STRING	  	Name of the Trustee presiding over the case.	  	Court
				
	JudgeName	  	STRING	  	Name of the Judge presiding over the case	  	Court
				
	Asset	  	BOOLEAN	  	 0 = No assets in bankruptcy
 1 = Assets involved in
bankruptcy
	  	Court
				
	Mtg_341_Date	  	DATE	  	Date of the 341 meeting (aka “Meeting of Creditors”).	  	Court
				
	Barcode	  	STRING	  	Every legitimate address has an eleven digit barcode number. Barcodes are required by the Post Office for bulk mail.	  	 Address
 Enhancement

				
	Conversion_date	  	DATE	  	Date the case converted from Chapter 13 status to Chapter 7 status	  	Court

  

 Page 16 

 Note on Address Enhancement: 
 Licensee understands and agrees that by employing a third party software package, addresses are standardized and scrubbed, where possible. The outcome of the
standardization is designated by a code placed in the AddressStatus Field. Accordingly, Teletrack reserves the right to cancel “Address Enhancement” field at its sole and exclusive discretion, upon sixty (60) days written notice to
Licensee. Cancellation of the “Address Enhancement” field will not entitle Licensee to any discounts or price concessions or any other remedies, and will not be considered a breach of this Agreement. 
  

									
	TELETRACK, INC.	 		 	FIRST AMERICAN CORELOGIC, INC.
					
	By:	 	/s/ Rich Alterman	 		 	 By:
	 	/s/ Dianna L. Serio
	 Name:
	 	 Rich Alterman
	 		 	 Name:
	 	 Dianna L. Serio

	 Title:
	 	 S.V.P. Product Management
	 		 	 Title:
	 	 EVP Data Operations

	 Date:
	 	 12.27.07
	 		 	 Date:
	 	 12/21/07

  

 Page 17 

 Exhibit B-2 
 Updated Information Service 
 Payment Terms and Fees 
 New Filings and Updates 
 Daily filings and
updates shall be invoiced on a monthly basis and due subject to the terms and conditions outlined in Section 3 of this Agreement (Payment and Fees): 
  

				
	 Annual Fee
	  	$	75,000
	 Monthly Invoice
	  	$	 6,250

 Price Increases 
 On an annual basis, with 60 days prior notification to Licensee, Teletrack may increase Annual Fee for updates at a percentage rate of no more than five percent (5%). The first such increase may go into effect on
January 1, 2009. 
  

									
	TELETRACK, INC.	 		 	FIRST AMERICAN CORELOGIC, INC.
					
	By:	 	/s/ Rich Alterman	 		 	 By:
	 	/s/ Dianna L. Serio
	 Name:
	 	 Rich Alterman
	 		 	 Name:
	 	 Dianna L. Serio

	 Title:
	 	 S.V.P. Product Management
	 		 	 Title:
	 	 EVP Data Operations

	 Date:
	 	 12.27.07
	 		 	 Date:
	 	 12/21/07

  

 Page 18Service Agreement

 Exhibit 10.2 
 

 
 100 Carillon Parkway, St. Petersburg, FL 33716 
 Phone: 866-400-FADV Fax: 727-214-0080 
 FIRST ADVANTAGE ENTERPRISE SCREENING
CORPORATION 
 MASTER AGREEMENT 
 This
Master Agreement (“Agreement”) is entered into as of January 11, 2008 (the “Effective Date”) by and between First Advantage Enterprise Screening Corporation, a Delaware Corporation (“Service Provider) and The First
American Corporation, a California corporation (“Client”). 
 WITNESSETH: 
 WHEREAS, Client desires to purchase from Service Provider, and Service Provider desires to provide to Client, certain services as provided in Section 1 below; and,

 NOW, THEREFORE, Client and Service Provider agree as follows: 
  

	1.	Designation of Services. 

  

	 	(a)	Form of Service Addendum 

 All services provided to Client by Service
Provider pursuant to this Master Agreement will be provided in accordance with, and will be governed by, this Master Agreement and the Service Addendum or Service Addendums designated pursuant to Section 1(b), which shall include: 

 

	 	(i)	The effective date of the Service Addendum and, if applicable, the term or period of time during which Service Provider will provide services or resources to Client pursuant to the
Service Addendum. 

  

	 	(ii)	The description of the services or resources to be provided by Service Provider to Client. 

  

	 	(b)	Election of Services. Client elects to designate and Service Provider shall provide the following services as provided in the attached addendums (individually and collectively,
“Service Addendum”): 

  

							
	 ̈	  	Background Screening	  	 ̈	  	Assessment Testing
				
	 ̈	  	Occupational Health (Drug) Screening	  	 ̈	  	Tax Consulting Services
				
	 ̈	  	Driving Records	  	 ̈	  	Biometrics (Fingerprinting) Services
				
	 ̈	  	Employee Assistance Program	  	x	  	 Recruiting Solutions (Indicate below)

				
	 ̈	  	Due Diligence	  		  	x Job board management
				
	 ̈	  	Vendor Check	  		  	x Recruitment process outsourcing
				
	x	  	Applicant Tracking	  		  	 ̈ Interactive recruitment advertising
				
	 ̈	  	Hiring Management Services	  		  	 ̈ Job distribution technology
				
	 ̈	  	Investigative Services	  	 ̈	  	Other (Driver Qualification etc)

 Service Provider and Client may agree upon products and services in addition to those set forth above and shall
execute a Service Addendum which shall incorporate by reference the terms and conditions of this Agreement. 
  

	2.	Term. Except as set forth herein, this Master Agreement will become effective on the Effective Date and will continue in full force and effect until the expiration of all
Service Addendums. The term of each Service Addendum set forth above will commence on the Effective Date and will terminate on the later to occur of three (3) years from effective date or such later date, if any, specified in the applicable
Service Addendum (with respect to each Service Addendum, and as the same may be extended pursuant to the sentence immediately following, the “Termination Date”). Each Service Addendum shall automatically renew upon the occurrence of the
Termination Date, unless either party upon not less than 60 days written notice to the other party, indicates its intention not to renew such Service Addendum. Notwithstanding the termination of a Service Addendum the terms and conditions of this
Master Agreement will remain in full force and effect. In the event this Master 

 

 
 Confidential and Proprietary property of 
 First Advantage Enterprise Screening Corporation 
  

	3.	Fees and Payment. Unless otherwise set forth in Service Addendum, Client shall make payment to Service Provider such amounts as set forth in the applicable Service Addendum.

  

	 	(a)	Service Provider will send Client a monthly invoices for services rendered to Client during the preceding calendar month. Client shall make payment within thirty (30) days of
the date of invoice. Amounts not paid after forty-five (45) days when due shall accrue interest at a rate of 15% per annum, provided however, that Client’s total liability for interest pursuant to this Section 3 shall not exceed
the limits imposed by applicable law. Any interest paid in excess of those limits shall be refunded to Client by application of the amount of excess interest paid against any amounts outstanding in such invoice as Service Provider may require. If
the amount of excess interest paid against any amounts outstanding, the portion exceeding those amounts shall be refunded in cash to Client. 

  

	 	(b)	Fees for services rendered pursuant to the applicable Service Addendum (“Services Fees”) are subject to change upon the anniversary date of Master Agreement and upon the
anniversary of any renewal term so long as Service Provider provides at least 30 days notice of pricing change. 

  

	 	(c)	Client shall be liable for and pay to Service Provider all costs of collection, including without limitation attorneys’ fees and court costs. 

  

	 	(d)	Service Provider shall have the right to terminate this Master Agreement and all Service Addendums’ Immediately upon (i) Client’s failure to pay all amounts due and
payable pursuant to this Master Agreement and any Service Addendum within 5 days after Client’s receipt of notice of the nonpayment thereof, or (ii) Client’s failure to timely pay amounts due and payable pursuant to this Master Agreement
and/or any Service Addendum for 3 successive calendar months or for 5 months during any 12 month period as the case may be. 

  

	4.	Conflicts. In the event of a conflict between the provisions of a Service Addendum and this Master Agreement, the provisions of this Master Agreement will control; provided,
however, that the provisions of this Master Agreement will be so construed to give effect to the applicable provisions of the Service Addendum to the fullest extent possible. 

  

	5.	DISCLAIMER OF WARRANTIES. ALL SERVICES ARE PROVIDED “AS IS,” EXCEPT AS EXPRESSLY PROVIDED IN AN APPLICABLE SERVICE ADDENDUM, SERVICE PROVIDER AND ITS AFFILIATES
MAKE NO AND DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS WITH RESPECT TO THE SERVICES, PROVIDED PURSUANT TO THIS MASTER AGREEMENT AND THE SERVICE ADDENDUMS, WHETHER SUCH WARRANTIES AND REPRESENTATIONS ARE EXPRESS OR IMPLIED IN FACT OR BY
OPERATION OF LAW OR OTHERWISE, CONTAINED IN OR DERIVED FROM THIS MASTER AGREEMENT, ANY SERVICE ADDENDUM, ANY OTHER DOCUMENTS REFERENCED IN THIS MASTER AGREEMENT OR ANY SERVICE ADDENDUM, OR ANY OTHER MATERIALS OR COMMUNICATIONS WHETHER ORAL OR
WRITTEN, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM THE COURSE OF DEALING OR A COURSE OF PERFORMANCE WITH RESPECT TO THE ACCURACY, VALIDITY, OR
COMPLETENESS OF ANY SERVICE OR REPORT, INCLUDING BUT NOT LIMITED TO CONSUMER REPORTS (AS THAT TERM IS DEFINED IN THE FAIR CREDIT REPORTING ACT). FURTHERMORE, SERVICE PROVIDER AND ITS AFFILIATES EXPRESSLY DISCLAIM THAT THE SERVICES , WILL MEET
CLIENTS NEEDS, OR THAT SERVICES WILL BE PROVIDED ON AN UNINTERRUPTED BASIS, AND SERVICE PROVIDER AND ITS AFFILIATES EXPRESSLY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES. 

  

	6.	 Limitation of Liability. EXCEPT AS EXPRESSLY PROVIDED IN AN APPLICABLE SERVICE ADDENDUM, SERVICE PROVIDER AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY
INDIRECT, INCIDENTAL CONTINGENT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, SPECIAL OR SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS OR LOSS OF DATA, WHETHER INCURRED AS A RESULT OF NEGLIGENCE OR OTHERWISE, IRRESPECTIVE OF WHETHER SERVICE
PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF THE INCURRENCE BY CLIENT OF ANY SUCH DAMAGES. SERVICE PROVIDER’S LIABILITY DAMAGES INCURRED IN CONNECTION WITH SERVICES PROVIDED PURSUANT TO THIS MASTER AGREEMENT OR ANY SERVICE ADDENDUM,
INCLUDING AS A RESULT OF ANY NEGLIGENCE 

 

 
 Confidential and Proprietary property of 
 First Advantage Enterprise Screening Corporation 
  

	 	 
ON THE PART OF THE SERVICE PROVIDER OR ITS AFFILIATES, SHALL NOT EXCEED THREE TIMES THE AMOUNT PAID BY CLIENT TO SERVICE PROVIDER WITHIN THE PRECEEDING 12
MONTH PERIOD FOR THE PARTICULAR SERVICE GIVING RISE TO SUCH DAMAGES. FURTHER, SERVICE PROVIDER WILL HAVE NO LIABILITY FOR ANY CAUSE OF ACTION AGAINST SERVICE PROVIDER WHICH BECAME KNOWN TO CLIENT, OR SHOULD HAVE BEEN KNOWN BY CLIENT WITH REASONABLE
INVESTIGATION, WITHIN TWO YEARS FROM THE EXPIRATION OR TERMINATION OF THIS MASTER AGREEMENT OR APPLICABLE SERVICE ADDENDUM BUT CLIENT FAILED TO PROVIDE ACTUAL NOTICE TO SERVICE PROVIDER WITHIN SUCH TWO YEAR PERIOD AFTER THE EXPIRATION OR TERMINATION
OF THIS AGREEMENT OR THE APPLICABLE SERVICE ADDENDUM. 

  

	7.	Early Termination. Either party may terminate or suspend, upon reasonable notice, this Master Agreement and/or any and all Service Addendums or a party’s right to
receive any or all services under this Master Agreement and/or any Service Addendum if Client fails to comply with the terms and conditions of this Master Agreement and/or Service Addendum. Either party may terminate or immediately suspend this
Master Agreement and/or any and all Service Addendum or a party’s right to receive any or all services under this Master Agreement and/or any Service Addendum if a party fails to comply with any law applicable to the services provided to Client
pursuant to this Master Agreement and/or any and all Service Addendums. This Master Agreement and all Service Addendums shall automatically terminate and be of no further force and effect if either party flies any voluntary petition under any
bankruptcy, reorganization or insolvency law of any jurisdiction, consents to or applies for appointment of a trustee, receiver, custodian or similar official for itself or all or substantially all of its assets, makes any assignment for the benefit
of creditors or other arrangement or composition under any laws for the benefit of insolvent, adopts a resolution for discontinuance of its business or If an order for relief is entered against a party under any bankruptcy, reorganization or
insolvency law or any jurisdiction or any case, proceeding or other action seeking such order remains undismissed for 30 days after its filing. 

  

	8.	Force Maleure. If any party fails to perform its obligations because of acts of God, inability to obtain labor or materials (including necessary data) or reasonable
substitutes for labor or materials (including necessary data), governmental restrictions, governmental regulations, governmental controls, judicial orders, enemy or hostile government action, civil commotion, telecommunications failure (including,
without limitation, Internet failures), fires or other casualty or causes beyond the reasonable control of the party obligated to perform, then that party’s performance shall be excused provided that such party notifies the other party as soon
as practicable of the existence of such condition and uses its best efforts to resume performance in an expeditious manner. If the failure to perform is continuous for over 60 days, the other party may terminate the Agreement upon written notice,
without liability. 

  

	9.	Notices. Any notices other communication required or permitted under this Master Agreement or any Service Addendum shall be sufficiently given if delivered in person or sent
by facsimile, by overnight courier of national reputation or by registered or certified mail, postage prepaid, and addressed to the recipient party as follows: 

 If to Client: 
  

			
		  	 The First American Corporation
 First American Way

 Santa Ana, CA 92707
 ATTN:

	
	If to First Advantage Enterprise Screening Corporation:
		
		  	 100 Carillon Parkway
 St. Petersburg, FL
33716
 Attn: President

		
	with a copy to:	  	 First Advantage Corporation
 100 Carillon
Parkway
 St. Petersburg, FL 33716
 Attn: Legal
Department

 

 
 Confidential and Proprietary property of 
 First Advantage Enterprise Screening Corporation 
  

	 	 
or such other address or number as shall be furnished in writing by any such party, and such notice or communication shall, if properly addressed be deemed
to have been given as of the date delivered in person or sent by facsimile, one day after deposition with an overnight courier or 4 business days after deposition into the US mail. 

  

	10.	Audit. Either party, or its designee, may upon reasonable prior written notice and during Client’s regular business hours, audit the books and records of other party for
the purpose of verifying compliance with this Master Agreement and/or any Service Addendum, once per year unless otherwise required by law. 

  

	11.	Waiver; Amendment. No change, waiver or discharge of this Master Agreement or any Service Addendum will be valid unless in writing and executed by the party against whom such
change, waiver or discharge is sought to be enforced. A waiver by either of the parties of any provision or breach shall not be a waiver of a preceding or subsequent breach of the same or any other provision nor shall it be a waiver of any other
provisions or breach. This Master Agreement and each Service Addendum may not be amended orally but may only be amended in writing signed by both parties. 

  

	12.	Governing Law. The interpretation and construction of this master agreement and each service addendum, and all matters relating hereto and thereto, shall be governed by the
laws of the state of Florida applicable to agreements executed and to be performed solely within such state exclusive of conflicts of laws principles. 

  

	13.	Severability. If any provision of this Master Agreement or any Service Addendum is held to be unenforceable, the remaining provisions shall be unaffected. Each provision of
this Master Agreement and each Service Addendum, which provides for a limitation of liability, disclaimer of warranties, or exclusion of remedies is severable from and independent of any other provision. 

  

	14.	Relationship of Parties. Service Provider is acting only as an independent contractor. Neither party shall act nor represent itself, directly or by implication, as an agent
of the other. Each party shall be responsible for the direction and control of its employees, subcontractors, and/or consultants and nothing under this Master Agreement or Service Addendum shall create any relationship between the employees,
subcontractors and/or consultants of Service Provider and Client respectively. 

  

	 15.
	 No Third Party Beneficiaries. Except as set-forth in this Section 16, this Master Agreement and each Service
Addendum are for the benefit of the parties hereto and thereto and are not intended to confer any rights or benefits on any third party, including any employee, shareholder or client of either party hereto, and that no other person or entity shall
have or acquire any right by virtue of this Master Agreement or any Service Addendum. The foregoing notwithstanding, the affiliates of Service Provider are hereby expressly made third party beneficiaries of Sections 5 and 6 of this Master Agreement.

  

	 16.
	 Binding Nature and Assignment. Neither party may: assign or transfer this Master Agreement or any rights or obligations under this Master Agreement or any Service Addendum without the prior written consent of other party, which
consent may not be unreasonably, except that either party may assign to its affiliate without the other party’s consent. This Master Agreement and each Service Addendum will bind and inure to the benefit of the parties and their respective
successors and permitted assigns. 

  

	17.	Preservation of Rights. The exercise of any rights of enforcement or other remedies stated herein shall not preclude, or be deemed a waiver of, any other enforcement rights
or remedies available to either Client or Service Provider under law or otherwise, and each of Client or Service Provider expressly reserves its rights in respect of such additional rights and remedies. 

  

	18.	Counterparts. This Master Agreement and each Service Addendum may be executed in one or more counterparts, each of which shall be deemed to be an original, and all such
counterparts together shall constitute one and the same instrument and may be sufficiently evidenced by one counterpart. Execution of this Master Agreement at different times and places by the parties hereto shall not affect the validity hereof.

 

 
 Confidential and Proprietary property of 
 First Advantage Enterprise Screening Corporation 
  

	19.	Captions. The captions in this Master Agreement and each Service Addendum are solely for convenience of reference and shall not be given any effect in the construction or
interpretation of this Master Agreement or any Service Addendum. 

  

	20.	Representation of Authority. Client hereby represents and warrants to Service Provider that this Master Agreement and each Service Addendum has been duly executed and
delivered by Client and that this Master Agreement and each Service Addendum constitutes a legal, valid and binding obligation of Client, enforceable against Client in accordance with its terms, except as such enforceability may be limited by
bankruptcy, insolvency or similar laws and equitable principles; relating to or affecting the right of creditors generally from time to time in effect. Service Provider hereby represents and warrants to Client that this Master Agreement and each
Service Addendum has been duly executed and delivered by Service Provider and that this Master Agreement and each Service Addendum constitutes a legal valid and binding obligation of Service Provider, enforceable against Service Provider in
accordance with its terms, except as such enforceability may be limited by bankruptcy, insolvency or similar laws and equitable principles relating to or affecting the right of creditors generally from time to time in effect.

  

	21.	Entire Agreement. This Master Agreement, Service Addendums and the exhibits attached hereto and thereto constitute the final, entire, and exclusive agreement between the
parties with respect to the subject matter contained herein and therein. There are no representations, warranties, understandings or agreements among the parties with respect to the subject matter contained herein and therein, which are not fully
expressed in the Master Services Agreement, Service Addendums and the exhibits attached hereto and thereto. This Master Agreement, the Service Addendums, and the exhibits attached hereto and thereto supersede all prior agreements and understandings
between the parties with respect to such subject matter. 

  

	22.	Affiliates. Each party shall ensure that each of its affiliates accepts and complies with all of the terms and conditions of this Master Agreement and each Service Addendum
as if each such affiliate were a party to this Master Agreement and each Service Addendum. 

  

	23.	Facsimile Signature. The parties agree that this Master Agreement, each Service Addendum and all agreements an other documents to be entered into in connection with this
Master Agreement and each Service Addendum will be considered executed when the signature of a party is delivered by facsimile transmission. Such facsimile signature shall be treated in all respects as having the same effect as an original
signature. 

  

	24.	Publicity. The parties agree that they may not use in advertising, publicity, or otherwise, the name of the other party or any of its trademarks, service marks, or other
tradenames without the express prior written consent of that party which consent may be withheld or denied in that party’s absolute discretion. 

 IN WITNESS WHEREOF, Service Provider and Client each have caused this Master Agreement to be signed and delivered by its duly authorized representative. 
  

									
	CLIENT	 		 		 	First Advantage Enterprise Screening Corporation
					
	By:	 	 /s/ Laz Garcia
	 		 	By:	 	  

					
	Name:	 	 Laz Garcia
	 		 	Name:	 	  

					
	Title:	 	 VP Corporate HR
	 		 	Title:	 	  

					
	Date:	 	1/11/07	 		 	Date:	 	  

 

 
 SOFTWARE ASP LICENSE ADDENDUM 
  
 THIS
SOFTWARE ASP LICENSE ADDENDUM (“Addendum”) is entered into on this 11th day of January, 2008 (“Effective Date”) by and between First Advantage Enterprise Screening Corporation, a Delaware Corporation with a place of business at
129 Middle Street, 3rd Floor, Portland, ME 04101 (“Licensor” or “Depositor” or ”FAESC”) and The First American Corporation, and on behalf of its affiliates, a California corporation, with a principal place of business
at 1 First American Way, Santa Ana, ;CA 92707 (“Licensee”). 
 This Addendum shall be incorporated with the: terms and conditions of the Master Services Agreement between ;the parties entered into on January 11, 2008.

 FAESC is the developer of a certain Internet-based job applicant tracking software system known as Hiring Management Systems or “HMS” FAESC
licenses the HMS software to corporate users and Licensee seeks to license the HMS software on the terms set forth below. In consideration of the promises bargained for and exchanged below, FAESC and Licensee hereby agree as follows: 
 1. Licensed Software and Services. FAESC grants Licensee a non-exclusive, non-transferable license to use
the HMS Enterprise database software and selected HMS functions and/or applications (the “Software”) and agrees to provide certain related
services to Licensee for the stated Term in accordance with the terms and conditions of this Addendum. The Software shall be used only by Licensee’s employees (“Licensed Users”) for its business operations and Licensee shall not
provide access or services related to the Software to any other businesses. 
 1-A. Definitions. The following capitalized terms used in this Addendum
shall have the following meanings: 
 “Business Days” means every calendar day except all Saturdays and Sundays and the following holidays: New
Years Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and the immediately following Friday, Christmas Eve, and Christmas Day. 
 “Confidential Information” means: all confidential or proprietary information, data, documentation and other materials in electronic, written, oral, magnetic and other media of the Parties, whether or not marked as such, including without limitation,
any and all of the Parties Intellectual Property Rights and any data or information regarding (i) the Parties’ business plans and business operations, without limitation, any and all information regarding the Parties’ products, product
development, Pre-releases, vendor lists, supplier lists, marketing strategies, financial information, operations, customers, customer lists, sales and internal performance information; ;and (ii) the FAESC Software, any other software of developed by FAESC and the Licensee’s Products, including, without limitation, all related: concepts, designs,
documentation, reports, data, specifications, Source Code, object code, flow charts, file record layouts, databases, inventions, know-how, show-how and trade secrets, whether or not patentable or copyrightable. 
 “Correction(s)” means a modification, revision or supplement to the Software which makes such Software perform functions it was designed to perform or corrects
defects or “bugs” in the FAESC Software. 
 “Documentation” means the full and complete documentation in any media and form (CD, written
hard copy, digital, electronic, etc.) to be used with or related to the Software, including the training, operating, support and other manuals, technical specifications and documents and manuals relating to the installation, implementation, use,
maintenance, testing and operation of the Software, together with all revisions, updates and other modifications thereto as FAESC may make from time to time. 
 “Enhancements and Upgrades” means any Correction, modification, revision, addition or supplement to the Software that improves the manner in which the Software performs existing functions. 
 “Intellectual Property Right” and “Intellectual Property Rights” means: (a) all copyright rights under all copyright laws of the United States
and all other countries for the full term thereof (and including all rights accruing by virtue of bilateral or international copyright treatises and conventions), including, but not limited to, all renewals, extensions, 

 
reversions or restorations of copyrights now or hereafter provided by law and all rights to make applications for copyright registrations and recordations,
regardless of the medium of fixation or means of expression; (b) all rights to and under new and useful inventions, all improvements thereof and all know-how related thereto, including all letters of Patent and applications for letters of
Patent in the United States and all reissues, extensions, renewals, divisions and continuations (including continuations-in-part) thereof, for the full term thereof; (c) all trade secrets, know-how, trade dress, techniques, concepts, trademarks
and service marks; and (d) all of FAESC’s ‘Confidential Information. 
 “Software” means the machine-executable, binary object code
version of the software product described in this Addendum including Enhancements and Upgrades of the FAESC Software made during the Term of this Addendum. 
 2. License Grant; Ownership; Unauthorized Use; Proprietary Notices. 
 (a) During the Term, Licensor grants to Licensee and Licensee hereby
accepts from Licensor a worldwide, non-exclusive and non-transferable license for the Licensed .Users (see Section 1 of this Addendum and any subsequent Request Forms for additional Licensed Users) to use the Software in the manner described in
this Addendum. 
 (b) Licensee may not (i) attempt to circumvent any security device or licensing restriction contained in the Software; (ii) assign,
loan, rent, lease, sublease, license, sublicense, encumber, mortgage, translate, modify, alter, adapt, decompile, or disassemble the Software or create derivative works based on the Software or otherwise reverse engineer the Software;
(iii) make copies of Licensor Documentation except for one copy for each licensed users plus one internal backup copy; or (iv) remove, alter, cover or obfuscate any copyright notice or other proprietary rights notice placed in or on or
displayed by the Software and the Documentation, whether in machine language or human readable form. Failure to comply with this Section 2 or using the Software in any manner that is not expressly permitted herein will result in an
immediate and automatic termination of Licensee’s license and this Addendum and will make available to Licensor other legal remedies under the law. 
 (c) Licensee acknowledges that the Software and all Intellectual Property Rights therein are the sole and exclusive property of FAESC and that Licensee has no rights in the foregoing except those expressly granted by this Addendum. To the
extent Licensee may have or gain any such rights beyond those specifically granted hereunder through performance under this Addendum, Licensee hereby assigns such rights to FAESC. It is an express condition of this license that title to, ownership
of, and all rights and interest in patents, copyrights, and trade secrets in all Software (including permitted copies) shall remain with FAESC and shall not transfer to Licensee or any other partly. Nothing in this Addendum or any subsequent Request
Form or purchase order shall constitute a sale or transfer of the Software or any copies of the Software. 
 3. Pricing and Payment. 
 (a) Unless otherwise specifically agreed to in a subsequent Request Form and only so long as Licensee’s payments remain current, FAESC shall invoice Licensee the
first year’s ASP fees as set forth in Exhibit A upon the Effective Date of this Addendum. If payments are not made when due, as set forth in Exhibit A, FAESC reserves the right to terminate access to the Software, If Licensee violates these
payment terms and conditions, FAESC reserves the right to request that all monthly software license fees be prepaid on a quarterly basis. This policy will remain in effect for the remainder of this Addendum. All pricing is based on United
States currency only. All non-domestic (i.e. non-U.S.) customers are required to pay either by a bank treasurer’s check payable on a U.S. Bank, bank wire transfer, or by credit card (VISA or MasterCard or American Express). 
 (b) Licensee is responsible for the payment of any federal state, county, local or governmental taxes, duties, excise taxes, now or hereafter applied on the storage,
import, export, licensing or use of the Software including sales tax, value added tax or similar tax, but not including FAESC’s income taxes. 
 4.
CONFIDENTIALITY. 
 (a) During the negotiations leading up to the execution of this Addendum and during the Term of this Addendum, each party may find it
necessary to reveal to the other party Confidential information. Confidential Information will not include information: (i) generally available to the public; (ii) already in the possession of the recipient without restriction; (iii) received
from a third party without an obligation of confidentiality; (iv) developed independently by the recipient without reference to the discloser’s Confidential Information; (v) subject of any written consent of the party which supplied such
information authorizing disclosure; or (vi) is required to be disclosed by the receiving party by applicable law or legal process, provided that the receiving party shall 

 
immediately notify the other party so that it can take steps to prevent its disclosure. The recipient of Confidential Information will not be given any
right, title, interest or license in or to any Confidential Information except as provided in this Addendum and will use all reasonable means to protect and maintain the secrecy of such Confidential Information. All Confidential Information will be
returned or destroyed upon request or once this Addendum is terminated. Upon request, an officer of a party will certify the return or destruction of the Confidential Information. The recipient of Confidential Information will take all reasonable
steps to ensure the compliance of its directors, officers, employees and subcontractors with these confidentiality provisions. 
 (b) In the event of a
breach of this Section 4, the parties agree that the aggrieved party will suffer irreparable harm and the total amount of monetary damages for any injury to the non-breaching party will be impossible to calculate and would therefore be an
inadequate remedy. Accordingly, the parties agree that the non-breaching party may be entitled to temporary, preliminary and permanent injunctive relief against the breaching party, its officers or employees, in addition to such other rights and
remedies to which it may be entitled at law or in equity. 
 5. Warranties. 
 Licensor warrants that: (i) the Software does not infringe any U.S. patent, trademark, copyright or trade secret held by a third party; (ii) it is not aware of any third part infringing on the rights of Licensor with
respect to the Software; (iii) the Software was audited and tested in accordance with Licensor’s internal quality control processes; (iv) the Software was not programmed to contain any virus, worm, trap door, back door, timer, clock,
counter or other limiting routine; (v) the Software is fit for its intended use. 
 (b) EXCEPT AS SPECIFICALLY STATED IN THIS SECTION 5, FAESC
EXPRESSLY AND SPECIFICALLY DISCLAIMS AND REJECTS ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE SOFTWARE AND DOCUMENTATION, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR
PURPOSE. 
 (c) LICENSEE UNDERSTANDS AND AGREES THAT, EXCEPT AS PROVIDED IN SECTION 6, FAESC’S LIABILITY FOR ANY DAMAGES SUFFERED, WHETHER IN
CONTRACT, IN TORT, UNDER ANY WARRANTY THEORY, OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT PAID TO FAESC BY LICENSEE IN THE TWENTY-FOUR (24) MONTHS PRECEDING THE EVENT THAT CAUSED SUCH DAMAGE. UNDER NO CIRCUMSTANCES SHALL FAESC OR LICENSEE BE
LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) OF THE OTHER PARTY OR ANY OTHER THIRD PARTY, EVEN IF BREACHING PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN
PARTICULAR, FAESC SHALL HAVE NO LIABILITY FOR ANY COSTS (INCLUDING ANY RECOVERY COSTS) RELATED TO ANY LOSS, CORRUPTION, OR INACCURACY OF DATA USED IN CONJUNCTION WITH FAESC SOFTWARE OR ANY RELATED PRODUCTS. 
 (d) Each party hereby warrants and represents that (i) it is a corporation duly organized, validly existing and in
good standing under the laws of the state or province in which it was organized and has full power and authority to enter into and consummate the
transactions contemplated in this Addendum; and (ii) the execution and performance of this Addendum does not violate the terms of any security agreement, license, or any other contract or written instrument to which it is a party. 

6. Indemnification. 
 (a) Licensee shall indemnify FAESC from all
claims, losses, damages and costs (including attorneys’ fees) which may arise from unauthorized or improper use of the Software. 
 (b) FAESC shall
indemnify, and hold Licensee harmless from any claims, demands, liabilities, losses, damages, or judgments awarded by a court of final jurisdiction, or settlements, including all reasonable costs and expenses related thereto (including
attorney’s fees), arising, out of the Software’s infringement of any third party’s U.S. copyright, patent or trade secret provided that: 
  

	 	(i)	The unauthorized or improper use of the Software or breach of this Addendum by Licensee is not what gives rise to the Software’s infringement of the third party’s U.S.
copyright, patent or trade secret rights; 

  

	 	(ii)	Licensee promptly notifies FAESC in writing of any such claim, suit or proceeding and permits FAESC to control the defense or settlement thereof and reasonably cooperates in the
defense or settlement thereof. 

 (c) FAESC shall have the option, at its expense, to employ counsel reasonably acceptable to Licensee 

  

 Page 3 of 9 

 
to defend against such claim and to compromise, settle or otherwise dispose of the claim; provided, however, that no compromise or settlement of any claim
admitting liability of or imposing any obligations upon Licensee may be affected without the prior written consent of Licensee. Licensee shall have the option to be represented by counsel at its own expense. 
 (d) Licensee shall cooperate fully in such actions, making available books or records reasonably necessary for the defense of such claim. If FAESC refuses to defend or
does not make known to Licensee its willingness to defend against such claim within thirty (30) days after it receives notice thereof, then Licensee shall be free to investigate, defend, compromise, settle or otherwise dispose of such claim in
its best interest and incur other costs in connection therewith, all at the expense of FAESC. 
 (e) Should Licensee be permanently enjoined by a court from
continued use of the Software because the Software infringes a proprietary right of a third party arising under U.S. law, FAESC will, within 30 days of such injunction and unless notified by Licensee in writing of its intent to terminate the
Addendum: 
 (i) Obtain the appropriate licenses for Licensee and Licensee’s Customers to continue to use the FAESC Software; 

(ii) Provide Licensee and Licensee Customers with non-infringing software equivalent to the FAESC Software in terms of functionality and performance.

 (iii) Refund to Licensee an amount equal to the user License fee paid under this Addendum for the prior three (3) month period.

 (f) FAESC shall have no obligation under this Section 6 with respect to any claim of infringement of a third party’s proprietary rights if such
claim is based upon any unauthorized use of the Software or related products made or used by Licensee, or the combination, operation or use of Software with materials not supplied by FAESC, where such infringement would not have occurred without
such modification, combination, operation or use. 
 7. Term and Termination. 
 Term. Unless terminated earlier as provided for herein, this Addendum and the license(s) granted herein shall continue for thirty-six (36) months from the Effective Date of this Addendum (the
“Term”). Licensee shall have the right to renew this license Addendum for one additional term of twelve (12) months. 
 (a) The license rights
granted hereunder may be terminated upon the occurrence of any of the following events, at which time this Addendum and the licenses granted herein may be terminated by Licensor immediately: 
  

	 	(i)	The failure of Licensee to pay any uncontested sum due hereunder within thirty (30) days of the date due. 

  

	 	(ii)	Licensee breaches the terms of any license(s) granted to it by Licensor, uses the Software in any manner that is not authorized pursuant to such license(s) or otherwise violates
Section 1 or 2 of this Addendum. 

  

	 	(iii)	Licensee defaults in the performance of any provision of this Addendum and such default is not remedied within (30) days after written notice to Licensee.

  

	 	(iv)	The failure of Licensee to agree to convert to the “Enterprise” version of the Software upon thirty (30) days written notice. 

 (b) Either party may terminate this Addendum if other party defaults in the performance of any provision of this Addendum and such default is not remedied prior to the
end of the (30) day notice period. Each party shall return all Documentation and Confidential Information and copies thereof upon termination. 
 (c)
Sections 1, 1-A, 2(b) and (c); 4, 5, 6, 7c) and (d) and 8 of this Addendum shall survive its termination. 
 (d) Following a termination in accordance
with the terms of this Addendum, FAESC shall deliver to Licensee a CD-Rom containing the data stored on Licensee’s HMS database. The information shall be in the latest version of the Microsoft SQL Server database form (currently Microsoft SQL
Server 2000 as of the Effective Date.) 
 8. Miscellaneous Provisions. 
 (a) The headings of the paragraphs of this Addendum are for convenience only and shall not be a part of or affect the meaning or interpretation of this Addendum. 
 (b) This Addendum incorporates the attached Exhibits A, B, and C and any subsequent Request Forms referencing this Addendum which have been signed by Licensor and
Licensee. 
  

 Page 4 of 9 

 IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed on the date first written
above. 
  

							
	First Advantage Enterprise Screening Corporation	 	LICENSEE: First American Corporation
				
	By:	 	 /s/ Laz Garcia
	 	By:	 	  

				
	Name:	 	 Laz Garcia
	 	Name:	 	  

				
	Title:	 	 VP Corporate HR
	 	Title:	 	  

  

 Page 5 of 9 

 EXHIBIT A 
 1. Pricing. The following schedule of fees and services describe the fees due to FAESC from Licensee under this Addendum. 
 Quarterly ASP Fees: 
 Quarterly
ASP Fee: The initial number of full-time equivalents (FTE’s) for this Addendum shall be as set forth below: 
  

			
	 Primary Users
	  	 Secondary Users

	 Unlimited
	  	Unlimited

  

						
	 Total Quarterly ASP Fees (year one):
	  	$	71,250
	 Total Quarterly ASP Fees ((years 2-3):
	  	$	76,250
			
	  	 	 Total Fees:
	  	 
		
	 Total Annual ASP Fees (year one):
	  	$	285,000
	 Total Annual ASP Fees (years 2-3):
	  	$	306,000

 2. Payments and Terms. 
  

	 	(a)	Initial Payment. FAESC shall invoice Licensee the Total Implementation Services Fees and Total Additional Service Fees set forth in Section 2 above on the Effective Date
of this Addendum. 

  

	 	(b)	Quarterly ASP Fees. FAESC shall invoice Licensee the first year’s ASP fees upon the Effective Date of this Addendum. Thereafter, Licensee will be invoiced on the first
day of every quarter for the Total Quarterly ASH Fee for the current quarter. 

  

	 	(c)	Payment Terms. All amounts invoiced shall be due and payable thirty (30) days from the date of the invoice. 

 3. FAESC’s Obligations. During the Term of this Addendum: 
  

	 	 (a)
	 FAESC shall provide Licensee With a HMS database and web page interface linked from Licensee’s own web site to the
HMS database. The HMS database and related web page interfaces shall be hosted on FAESC’s servers at its business locations, No part of the
Software shall reside on Licensee computers, servers of other storage devices. FACSC shall provide Licensee with usernames and passwords for the Licensed Users. These user names and passwords will enable the Licensed Users to access and use the
Software in the configuration licensed hereunder in accordance with the terms and conditions of this Addendum, Licensee shall provide, at its own cost, any and all equipment and software required for the Licensed Users to access the Internet and the
Software. 

  

	 	(b)	If Licensee desires to purchase additional services from FAESC, Licensee shall submit to Licensor a written, electronic or facsimile request form signed by an authorized Licensee
employee indicating the additional services items. 

  

	 	(c)	 FAESC will provide Licensee access to Enhancements and Upgrades of the Software during the Term of this Addendum at no additional charge to Licensee. FAESC shall
install any such Enhancements or 

  

 Page 6 of 9 

 EXHIBIT A 
  

	 	 
Upgrades on its own servers and make such Enhancements and Upgrades available for use by the Licensed Users. The configuration and use of new software
Enhancements and Upgrades may require Licensee to purchase additional service hours. Any upgrade resulting in additional service hour expenses to Licensee will be submitted to Licensee in writing for approval prior to such upgrade being made
available to Licensee. 

  

	 	(d)	FAESC will provide Licensee the Technical Support Services to assist Licensee in the resolution of problems encountered by the Licensee in the operation of the Software via
telephone or electronic mail on Business Days (as defined in Section 1-A), between the hours of 8:00 AM and 8:00 PM Eastern Standard Time. FAESC will use the resources within its reasonable control to provide the Technical Support Services and to
verify, diagnose and correct errors and defects in the Software. 

  

	 	(e)	FAESC will provide data backup services to Licensee including transactional data backups every three (3) hours and full system backups every seven (7) calendar days. Data
backup services will include Licensee’s database and web server file components and will be stored via hard disk at both the primary data center and a secure offsite backup location. Licensee’s use of the software will not be effected
while data backup services are occurring. 

  

	 	(f)	FAESC shall make the Software available for use by Licensee at least ninety nine percent (99%) of the time during any given month outside of the maintenance window hours listen
in Section 4 (g), licensee shall be given at least forty eight (48) hours advance notice of any scheduled maintenance on the Software which must occur outside the maintenance window hours. In the event the Software is unavailable to the
Licensee due to the error or omission of FAESC for more than one percent (1%) of the time in any given month, Licensee shall receive a refund of an pro rata share of that month’s ASP Fees. 

  

	 	(g)	FACSC will make every effort to maintain its network and server environment and make software maintenance and upgrades available on Sunday mornings between the hours of 4:00am -
6:00am EST (“Maintenance Window Hours”). FAESC reserves the right to have the software off-line for any reason during the Maintenance Window Hours without incurring any unavailable downtime subject to refund as defined in Section 1
(a) above. 

  

 Page 7 of 9 

 EXHIBIT B 
 Applicant Resume Upload Feature 
 The HMS System contains a software feature called the “Applicant Resume
Upload” feature which, when enabled by FAESC, allows a job applicant working with Licensee’s HMS System to upload a copy of the applicant’s resume and related application documentation directly into the Licensee’s HMS System.
This Applicant Upload feature is enabled at the request of the Licensee only. Licensee has requested that FAESC make the Applicant Resume Upload feature available for Licensee’s use in the collection and storage of job applicant documentation
generated by or through Licensee’s HMS System. 
 In accordance with FAESC’s policies regarding such document uploading inside the HMS System,
FAESC requires Licensee to acknowledge the risks inherent in the practice of uploading documents into HMS and then into Licensee’s own computer network and to indemnify FAESC against any claims, causes of action, damages, judgments,
settlements, and/or costs asserted by a third party or Licensee as a result of viruses or other damage caused by or related to the use of the Applicant Upload feature in the Licensee’s HMS System. 
 Licensee hereby represents and warrants to FAESC that it shall take and maintain full and sole responsibility for all virus scans and/or other measures necessary for the
protection of its network from any documents accessed or downloaded by its users of HMS. 
  

 Page 8 of 9 

 EXHIBIT C 
 Social Security Number Capture 
 The HMS System contains a certain database field that can be configured to collect
the Social Security Numbers of persons submitting job applications and related information to Licensee through the HMS System. Licensee has requested that FAESC make the Social Security Number database field available for Licensee’s use in the
collection and storage of job applicant information generated by or through the HMS System. 
 FAESC strongly recommends that Licensee implement the use of
Secure Socket Layer (“SSL”) encryption for its users that will access personal applicant identification information via the software. In addition, any systems integration processes between HMS and Licensee’s other software systems
(i.e./ HRMS / HRIS / Payroll systems), should incorporate the use of SSL in the data transmission(s) between these systems, when personal applicant identification information is included in such transmission(s). 
 In accordance with FAESC’s policies regarding collection and storage of sensitive personal identification information such as Social Security Numbers, FAESC
requires Licensee to acknowledge the risks inherent in the collection of such personal identification information and to indemnify FAESC against any claims, causes of action, damages, judgments, settlements, and/or costs asserted by a third party or
Licensee as a result of Licensee’s collection and/or use of the applicants’ Social Security Numbers through use of the HMS System. 
 Licensee
hereby represents and warrants to FAESC that it shall comply with all applicable laws, regulations, statutes and ordinances governing the collection and/or use of job applicants’ personal identification information, including Social Security
Numbers, collected and used through the HMS system. 
  

 Page 9 of 9 

 

 
 Statement of Work 
 The First American Corporation 
 Hiring Management Systems Implementation 
 January 11, 2008 
  

			
	Primary Contact:	  	Todd Richman, Director of Client Services
		
	Email:	  	todd.richman@fadv.com
		
	Phone:	  	1-207-774-1411 x423
		
	Fax:	  	1-866-560-9715

  
 Copyright ©
2005 First Advantage Corporation. 
 March, 2007 
 Worldwide
Headquarters: 
 First Advantage Hiring 
 Management Systems

 129 Middle Street 
 Portland, Maine 04101 
 phone: 207-774-1411 
 fax: 207-774-1418 
 Visit us on the web at www.fadv.com/HMS or contact us at hmsinfo@fadv.com. 

			
	

	  	Contents

  
 Contents 
  
  

			
	 Introduction
	  	3
	 Background
	  	3
		
	 First Advantage Approach
	  	3
	 Project Process
	  	3
	 Estimated Project Schedule
	  	3
		
	 Effort, Fees and Staffing
	  	3
	 First Advantage Resources
	  	3
	 Project Requirements Scope
	  	3
	 Cost
	  	3
	 Project Assumptions
	  	3
	 Change Control
	  	3
	 Payment Terms
	  	3
		
	 Agreements
	  	3
	 Services Agreement
	  	3
	 Signatures
	  	3
		
	 Appendix
	  	3
	 Change Control Form
	  	3

  

			
	First Advantage Hiring Management Systems	 	iii

			
	

	  	Introduction

  
 Introduction 
  
 Background 
 This Statement of Work document (“SOW”) details a work plan and defines the scope for a First Advantage Enterprise Screening
Corporation (“FAESC”) software implementation project for The First American Corporation (“First American”). This document will outline the steps required to manage the implementation process and the scope of core services
included in the FAESC implementation. All professional services provided under this SOW are subject to the terms and conditions set forth in the FAESC Professional Services Agreement (the “Agreement”) signed by First American. 

At such time as the Agreement is executed and this SOW is finalized, FAESC will commence its efforts to implement the Hiring Management Systems (“HMS”)
Applicant Tracking System (ATS) solution for First American. 
  

			
	First Advantage Hiring Management Systems	 	1

			
	

	  	First Advantage Approach

  
 First
Advantage Approach 
  
 The FAESC Professional Services
team provides a consultative approach to organizations looking to optimize recruiting and onboarding processes through best-of-breed applicant tracking software. FAESC follows a repeatable, comprehensive methodology to manage the implementation
process. A successful engagement is one in which each step is clearly identified, each objective clearly defined, and all issues and resolutions are clearly communicated. The actions handled in a collaborative effort between the FAESC team and First
American’s team are focused to deliver a solution on time, within budget, and with achieved expectations. 
 Project
Process 
 FAESC shall execute its implementation methodology to meet the goals of First American in driving toward an initial launch of FAESC. The FAESC
implementation methodology provides a structured framework for all implementations. Our methodology is an efficient implementation process balancing quality with speed-to-value. This process is the result of extensive experience and provides our
clients with a powerful approach for success in their recruitment automation initiatives. Each step in our process has been designed to address the key issues in building comprehensive, repeatable models to provide our clients consistent, reliable
results in rapid timeframes. The following graphic provides an overview of the stages in the process. 
 

 
  

			
	First Advantage Hiring Management Systems	 	2

			
	

	  	First Advantage Approach

  
 The following is an outline of typical
activities that make up a FAESC implementation:  
 Typical Implementation Process 
 Task Description & Deliverables 
  

	1.	Introductory Kick-Off Call—FAESC leads a project introduction conference call with the First American core project team. This call will encompass identifying roles and
responsibilities for the project team, review the scope of the project and high-level project roadmap, discussing project tasks and timing of these activities, and introduction of project control documents as well as other documents to manage the
implementation process. An agenda will be provided prior to the call. 

  

	2.	Project Plan—Working with the First American Project Lead, the FAESC Implementation Manager will develop a draft project plan and timeline detailing all of the
activities required to successfully implement the solution. As part of the project plan, weekly status meetings will be scheduled and weekly status reports will be provided by the FAESC Implementation Manager. 

  

	3.	Information Exchange—FAESC will provide First American electronically with various documents used to manage and facilitate the implementation (Workflow Questionnaire,
New Client Handbook). In return, First American may provide FAESC with any existing documentation to help describe its recruiting workflow, procedures, business needs, etc. 

  

	4.	Configuration Setup Documents—FAESC electronically provides these critical documents (Implementation Prep Checklist, Configuration Workbook) to guide the system
configurations. It also outlines some of the preparation work that should be completed by First American prior to the onsite configuration meeting. The completion of this preparation work will allow for ‘discovery’ prior to the actual
start of configuration. 

  

	5.	Onsite Configuration Meeting—Upon providing a detailed agenda, the FAESC and First American project teams attend the onsite session at the First American location to
walkthrough the system and map business processes to system configuration requirements. This meeting serves as the configuration requirements baseline meeting to begin setting up the system to support the implementation and eventual product launch.

  

	6.	HRIS Integration, Data Conversion, and/or Other Interface Specifications—Using the FAESC Interface Mapping document, the FAESC project team and the First American
project team define and document the integration and/or conversion requirements which include: data transfer methods, security options, data file types, naming conventions, frequency of transfers, foundation data loads, updates, mappings, sample
data files, and test data loads. 

  

	7.	Configuration Requirements Signoff—Upon finalization and agreement of the configuration requirements between FAESC and First American, the FAESC Implementation Manager
will begin the setup of the system configuration requirements. This step will also include the initiation of any technical setup specifications for interfaces/data migrations. 

  

	8.	Configuration Setup—FAESC conducts the setup of the system configuration and involves First American at the appropriate points as needed to assist with the setup. First
American is also responsible for system configurations as outlined in the Project Requirements Scope section below. 

  

	9.	Setup of HRIS Integration, Data Conversion, and/or Other Interface—FAESC technical team develops, tests, and runs the scripts to accept and load data. First American
technical project team develops scripts to extract data to pass to FAESC. FAESC technical project team loads data, troubleshoots, and re-run data loads until data is approved. Conversely, for any applicable outbound feeds from FAESC, FAESC develops
scripts to extract data to pass to First American, who in turn loads data, troubleshoots, and re-run data loads until data is approved. 

  

			
	First Advantage Hiring Management Systems	 	3

			
	

	  	First Advantage Approach

  

	10.	Site Administrator Training—The FAESC Implementation Manager will provide training to the First American identified Site Administrator(s) so that First American can
participate in system configuration. 

  

	11.	Quality Assurance Testing—FAESC will complete system testing on configurations related to recruiting workflow and applicable HRIS or other interface points.

  

	12.	Configuration & Interface (Integration and/or Data Conversion) Validation—First American project team will complete a validation of system configurations after
FAESC completes its thorough system testing. 

  

	13.	Instructor-Led Training—FAESC will conduct the specified training program as outlined in the Project Requirements Scope section below. Typically the First
American Project Manager (or super-user) also attends these sessions to answer business process specific questions. FAESC will provide First American with standard User Guides. These deliverables serve as training manuals to accompany the onsite
training for the HR Users (and Site Administrators) as well as distribution for managers; the user guides are Standard non-customized documents. 

  

	14.	System Delivery—After completing testing and training, FAESC performs a full migration of the system (code, database, configurations) to the First American Production
site. Upon completion, your FAESC Implementation Manager will provide supporting data regarding HMS system delivery. Information is provided to outline access to the production site and various cutover activities required by both FAESC and First
American in preparation of the system go-live. 

  

	15.	Final Production System Walkthrough—After system delivery, a final system walkthrough with the project team should be performed and any final clean-up items noted for
your FAESC Implementation Manager. 

  

	16.	Go-Live—FAESC will be on-call to support the First American launching of FAESC. Working with the First American team, any interfaces and/or final data conversions (if
applicable) will be run. At this time, FAESC will transition the day-to-day First American activities from the Implementation Manager to the Client Support team. 

  

	17.	Project Completion Activities—This checkpoint includes various tasks to close out the implementation related tasks. FAESC will provide a final status update to highlight
any unresolved issues or items that need to be added to a project roadmap. Additionally, FAESC will send an online Implementation Feedback Survey’ to the First American project team requesting feedback on various aspects of the implementation
process. 

 Estimated Project Schedule 
 FAESC expects to assign an Implementation Manager resource to the First American project within approximately one week from the signature of the Agreement and SOW and receipt of any payments due pursuant to the terms
of the Agreement and/or SOW. First American resource availability permitting, we anticipate completing this implementation within approximately 75-90 calendar days from the Onsite Configuration Meeting. 
  

			
	First Advantage Hiring Management Systems	 	4

			
	

	  	Effort, Fees, and Staffing

  
 Effort, Fees and Staffing 
  
 First Advantage Resources 
 When staffing implementations, FAESC follows specific guidelines in staffing the appropriate,
skill-sets and people to the project. This ensures that the project is supported with the appropriate resources throughout the lifecycle of the project. The staffing plan for this engagement includes the following roles: 
  

	 	•	 	 Manager of Professional Services: The Manager of Professional Services will have overall responsibility for the project from a FAESC perspective. The Manager
will provide guidance and assistance to the project team as needed and will serve as the liaison to other internal FAESC teams. 

  

	 	 •
	 	 Implementation Manager: The Implementation Manager will serve as the project manager with day-to-day
responsibility for the project from a FAESC perspective. An experienced professional in the recruitment technology implementation field, the Implementation Manager is dedicated to ensuring that configuration requirements and deadlines are met.
During the implementation, the Implementation Manager is the central point-of-contact and has the ultimate responsibility for ensuring a successful project. The Implementation Manager also serves to offer advice and direction on configuration
requirements and other information that will help your organization best utilize FAESC. Thus, the Implementation Manager will support and contribute to all aspects of the project and provide technical and business value quality assurance. As the project manager, the Implementation Manager is also responsible for managing the change control process and is the first point of contact for any
issue resolution. 

  

	 	•	 	 Support Specialist: The Support Specialist is part of the FAESC Client Support team and will be the First American main point of contact during the support
phase after the initial launch. Although the majority of the responsibilities occur after the go-live date, this resource may be introduced early in the project lifecycle to understand the First American business processes, help understand the
candidate application workflow, and to ensure that once live there is a seamless transition from implementation to ongoing support. 

  

	 	 •
	 	 Software Engineer: A Software Engineer will be assigned from our Technology team. This role will serve to support
the First American technical and HRIS team and FAESC engineering team with items such as HRIS interfaces, other 3rd party interfaces, data
migrations, etc. The Software Engineer will ensure that interfaces to other systems and processes are accurately and efficiently reflected in FAESC. 

  

	 	•	 	 Trainer: The Trainer works with the Implementation Manager and First American to develop and deliver user training. 

  

			
	First Advantage Hiring Management Systems	 	5

			
	

	  	Effort, Fees and Staffing

  
 Project Requirements Scope 
 This section outlines the scope of the project for FAESC. 
 IMPLEMENTATION REQUIREMENTS 
 The scope of
the project includes the FAESC Enterprise Edition applicant tracking system which includes Onboarding, hosted by FAESC at its data center facility. The number of users for this project includes approximately 30 recruiters and 3000 hiring managers.
The functional scope includes the delivery of FAESC-owned tasks and deliverables (outlined in the Project Requirements Scope section) as well as the following: 
  

	 	•	 	 Setup of the First Advantage Job board aggregator integration (PostMaster) 

  

	 	•	 	 Setup of the First Advantage Background integration (ScreenDirect) 

  

	 	•	 	 Onboarding module turned on 

  

	 	•	 	 3 6-hour sessions (18 hours total) HR user training 

 HR User Training Workshop – This service is a 6 hour, instructor-led workshop to train HR users (i.e. recruiters) on the system functionality. Each session can accommodate between 15-20 participants at a
time. FAESC recommends hands-on computer training. FAESC proposes one onsite session in Dallas, one onsite session in Santa Ana, and one web-based session to accommodate those users unable to attend one of the onsite sessions. 
  

	 	•	 	 1 6-hour session of Site Administrator training 

 Site Administrator Training Workshop – This service is a 6 hour instructor-led workshop to train the designated First American Site Administrator(s). FAESC recommends hands-on computer training for these
2-3 client designated roles. This training can be conducted via webinar or onsite. 
  

	 	•	 	 1-day (8 hours) Train the Trainer 

 Train the Trainer Training Workshop – This service is a 1-day (8 hour), instructor-led training workshop conducted onsite to train the designated First American Trainers on delivery of HR and Manager User Training. Participants
must have already taken part in the HR User Training Workshop. This training will occur at a designated First American location. 
 CONFIGURATION REQUIREMENTS 
 The following chart indicates the configurable features and functions of the HMS system included in the scope of the
implementation. Additionally, the chart delineates the configuration settings for which the First American Site Administrator is responsible versus the configuration settings for which the First Advantage Implementation Manager is responsible during
the implementation. 
  

			
	First Advantage Hiring Management Systems	 	6

			
	

	  	Effort, Fees and Staffing

  

							
	  	  	 	  	Responsibility
	 Configuration Functions/ Modules Included in Scope
	  	Complexity	  	FAESC	  	Client
	 Agencies
	  	Low	  		  	X
	 Candidate/Application Sources
	  	Low	  		  	X
	 Candidate/Application Statuses
	  	Low	  		  	X
	 Contacts* & Contact Types
	  	Low	  		  	X
	 Expense Categories
	  	Low	  		  	X
	 Interview Types
	  	Low	  		  	X
	 Job Families*
	  	Low	  		  	X
	 Locations*
	  	Low	  		  	X
	 Offer Statuses
	  	Low	  		  	X
	 Pay Grades*
	  	Low	  		  	X
	 Position Levels
	  	Low	  		  	X
	 Skills & Skill Types
	  	Low	  		  	X
	 Work Hours
	  	Low	  		  	X
	 Approval Templates
	  	Medium	  		  	X
	 Correspondence Templates
	  	Medium	  		  	X
	 HR & Job Titles*
	  	Medium	  		  	X
	 Onboarding – Users, Correspondence Templates, Attachments, Forms, Email Alerts, Tasks
	  	Medium	  		  	X
	 Organizations*
	  	Medium	  		  	X
	 Pre-Screening Questionnaires
	  	Medium	  		  	X
	 Requisition Templates*
	  	Medium	  		  	X
	 Users & Roles
	  	Medium	  		  	X
	 Candidate Search Agents
	  	Low	  	X	  	
	 Candidate to Requisition Auto-Matching
	  	Low	  	X	  	
	 Interview Scheduling & Tracking
	  	Low	  	X	  	
	 Job Board Apply & Re-Apply
	  	Low	  	X	  	
	 Job Board Search & Lists
	  	Low	  	X	  	
	 Job Board SmartMatch Job Agent
	  	Low	  	X	  	
	 Offer Approvals
	  	Low	  	X	  	
	 Onboarding Setup (does not include Forms)
	  	Low	  	X	  	
	 Requisition Approvals & Posting Workflow
	  	Low	  	X	  	
	 1 Branded External Job Board (Career Site)
	  	Medium	  	X	  	
	 1 Branded Agency Portal (same as External Job Board)
	  	Medium	  	X	  	
	 1 Branded Internal Job Board (Employee Career Site) includes Employee Referral Functionality
	  	Medium	  	X	  	
	 Automated Correspondence (Up to 10)
	  	Medium	  	X	  	
	 Hire Candidate Wizard (Up to 7 Steps/Pages)
	  	Medium	  	X	  	
	 HR User (Recruiter) View
	  	Medium	  	X	  	
	 Manager View
	  	Medium	  	X	  	
				
	 1  Online Employment Application
(to mimic a typical 4 page application with Education, Employment, Professional Licenses,
References)
	  	High	  	X	  	
	 Requisition Wizard (Up to 6 Steps/Pages)
	  	High	  	X	  	

  

	*	If an automated feed or data load is used, this configuration may not require manual entry. 

  

			
	First Advantage Hiring Management Systems	 	7

			
	

	  	Effort, Fees and Staffing

  
 The following table indicates the
approximate level of effort to configure various components (features/functions) of the HMS system as listed in the above table. 
  

					
	 Complexity
	  	 Definition
	  	 Approx. Hours
(Per Unit*)

	Low	  	Requires minimal effort to configure or setup, mostly data entry.	  	~ <0.25 Hours
			
	Medium	  	Requires some effort to configure/setup because the data entry may be linked to another system function, there are multiple components for each function, or technical assistance is required.
	  	~ 0.5-2 Hours
			
	High	  	Requires complex configuration because one function may be tied to multiple system components which require technical assistance to develop business logic.	  	~ 8+ Hours

  

	*	Per Unit = Measured on a per entry basis for said system configuration 

 Examples: 
 Create one Pay Grade = <0.25 hours (Low) 
 Create one Pre-screening Questionnaire = ~2 hours (Medium) 
 Create one Branded External Job Board = ~4 hours (High) 
 ADDITIONAL REQUIREMENTS

 In addition to the aforementioned implementation process and site configuration requirements, the scope of this Implementation will include the items
below. Note: If an integration or data migration is not explicitly listed then it is not included in the scope of this SOW. 
 Bi-directional
Ultipro HRIS Integration 
  

	 	 •
	 	 Requirements gathering, solution configuration, setup, testing, and installation of a bi-directional HRIS integration.
This integration will be file-based using an XML, delimited flat file, or Microsoft Excel file that is sent to and/or retrieved from HTTPS on a scheduled basis for both the foundation and new hire data feed. If a real-time solution is required, this
integration can utilize web services using SOAP with an XML file (HR-XML for inbound files only). The foundation data feed typically consists of job data (such as title, description, job code, etc.) and organizational data (users, contacts,
divisions, departments, locations, etc.) while the new hire feed typically consists of applicant contact data, demographic data, and information about the job for which the applicant was hired. 

 HRIS Assumptions 
 The scope
and fees for the bi-directional HRIS integration assumes: 
  

	 	•	 	 A requirement that all input files will contain one unique identifier which is common to both systems (HMS and First American). 

  

	 	•	 	 Require each integration feed to have a separate input file. This means the same input file cannot be shared for two or more integrations.

  

	 	•	 	 Each input file contains only mapped columns. 

  

	 	•	 	 The process includes full file replacement. 

  

	 	•	 	 Our fees do not include data massaging and clean-up. 

  

			
	First Advantage Hiring Management Systems	 	8

			
	

	  	Effort, Fees and Staffing

  
 One-Time Brassring Applicant Data
Conversion 
  

	 	•	 	 Requirements gathering/data mapping, solution configuration, setup, testing, and installation of a one-time conversion of active candidates to include basic
candidate information (ex. name, address, phone number), resumes, open requisitions, and applicant history to be imported into the HMS database from a single First American data source. This data conversion may include the following data sets:
Hiring Managers, Jobs/Requisitions, Candidates, Applications (candidates attached to individual jobs/requisitions), and Candidate History. 

 Applicant Data Conversion Assumptions 
 The scope and fees for the resume conversion assumes:

  

	 	•	 	 FAESC is not responsible for data cleanup. 

  

	 	•	 	 Resume attachments not inclusive of conversion, only fielded database field containing resume text blob. 

  

	 	 •
	 	 FAESC will make all reasonable efforts to map and convert relevant recruiting data from 3rd party systems. However, not all data elements may be included in the conversion if there is no related or useful field to map to within HMS.

 Cost 
 FAESC will staff this effort with an Implementation Manager to serve as the project lead/project manager in addition to part time resources as needed. The Services fees related to the delivery of the implementation described herein will be
billed on a Fixed Bid basis. 
 Implementation – fixed bid cost of $89,500 
 Bi-directional HRIS Integration – fixed bid cost of $12,500 
 Applicant Data Conversion – fixed bid cost of $17,500 
 FAESC will staff this effort with the appropriate Trainer to
lead and manage the FAESC training. The training services for this implementation total the following fixed bid amount which includes delivery of the training and access to the available online, printable and web-based curriculum: 
 Training 
  

	 	•	 	 HR user training (18 hours) = $4,050 

  

	 	•	 	 Site Administrator training (6 hours) = $1,350 

  

	 	•	 	 Train the Trainer training (8 hours) = $1,800 

 Total – Fixed Bid Cost of $126,700 
  

			
	First Advantage Hiring Management Systems	 	9

			
	 

	  	Effort, Fees and Staffing

  
 The
table below outlines the breakdown of activity types present in an implementation of this kind; 
  

				
	 Project High-Level Tasks
	  	Breakdown	 
	 1.      Collaborate & Project Management Phases - Project Planning, Definition and Management

	  	30	%
	 2.      Configure Phase - Solution Configuration Requirements & Setup
	  	45	%
	 3.      Validate Phase - QA and Validation of Configuration Setup
	  	15	%
	 4.      Deliver Phase - Training and Transition Management (instructor-led training + knowledge transfer/
go live support)
	  	10	%
	 TOTAL
	  	100	%

 Commencement of the project defined by this SOW shall begin upon written approval of this SOW by both First
American and FAESC, execution of the Agreement and receipt of any fees due hereunder. 
 First American will be responsible for all reasonable and customary
expenses directly related to the delivery of the consulting days, including (but not limited to) telephone & communications, pre-approved travel including airfare, transportation, automobile mileage, car rental, tolls, parking, lodging, and
food. This will include .an estimated 3-5 onsite travel visits. 
 Project Assumptions 
 The schedule, scope, and fees for project completion incorporate the following assumptions: 
  

	 	•	 	 FAESC will identify and staff the appropriate resources for this effort within 1 week after the Agreement is signed and payment is received.

  

	 	•	 	 The rates and scope in this SOW are valid for 90 days from the date on the cover of this document. Upon expiration, an updated SOW will be provided with any
applicable changes. 

  

	 	•	 	 First American will assign a Client project leader who will be the key contact person to facilitate communication with the FAESC Implementation Manager, have the
authority to resolve First American open issues quickly and be the key contact person for First American personnel required to design, review, and test the site during the implementation. This individual will also coordinate the deployment of First
American resources to support the project as needed. 

  

	 	 •
	 	 First American will respond in a timely manner to requests by FAESC regarding information requests and reviews of
documents for feedback or sign-off. Project tasks that: are First American’s responsibility may impact delivery of FAESC deliverables if not
delivered within the scheduled timeframes. All project tasks (FAESC’s and First American’s) will be tracked by the FAESC Implementation Manager. 

  

	 	•	 	 Third-party vendors will work as responsively as First American in providing required feedback and information and resolving issues in order for FAESC to meet its
scheduled milestones and deadlines. As set forth in the Agreement, FAESC is not responsible for project delays caused by third-party vendors’ delays. 

  

	 	•	 	 The project team working language will be U.S. English and all documentation/materials will be provided in U.S. English. 

  

			
	First Advantage Hiring Management Systems	 	10

			
	

	  	Effort, Fees and Staffing

  

	 	•	 	 First American uses Internet Explorer 6.0+, Netscape 7.0+, or FireFox 1.0 internally; no requirements for Macintosh (Safari or Internet Explorer) or AOL or other
browsers for First American system users. 

  

	 	•	 	 No more than 10 calendar days should expire between conducting the Introductory Kick-Off Call and Onsite Configuration Meeting. 

  

	 	•	 	 Additional user training can be requested from FAESC at a charge of $225 per hour of training for webinar instruction or in-person delivery (exclusive of incidental
travel expenses). 

  

	 	•	 	 First American is responsible for configuring the system to create forms to gather the any data elements associated with Onboarding forms (e.g. new hire paperwork
to be completed). If First American requires that any data elements collected in these online forms need to be exported to generate printable PDFs, then First American will seek an additional SOW (future—date TBD). This process will require a
scoping call to determine future Onboarding requirements and will occur after the initial system delivery and go-live. 

  

	 	•	 	 First American will provide both sample and full test files for any inclusive interfaces or data conversions during the configuration setup dates outlined in the
project plan. 

  

	 	•	 	 For any integrations or data conversions included in the scope of this effort, FAESC will conduct 3 test loads of data files/feeds to verify data format and
transport as outlined in the project requirements. 

  

	 	•	 	 For any integrations of data conversions included in the scope of this effort, FAESC will conduct 1 final production load of data files/feeds.

  

	 	•	 	 For any integrations or data conversions included in the scope of this effort, data from First American will be 95% certified and accurate (per project
specifications) on the first conversion test file; data will be 100% certified and clean on the second conversion test file; data will be 100% certified and clean on the third conversion test file; data will be 100% certified and dean on the
production conversion file. 

  

	 	•	 	 No data segmentation requirements requested by First American; system will utilize core user and permission-based roles configurable by First American.

  

	 	•	 	 Any changes and/or modifications to these project assumptions are not included in our fees. 

 FAESC and First American will provide adequate and timely support to resolve all issues which are critical to the success of this project. 
 Change Control 
 FAESC will initiate change control procedures when deviations to the Project Scope (defined herein) are necessary and/or changes to the Agreement or this SOW are required. Changes will be managed using a change
control form to assess any requests for necessity and impact on cost, project timeline or functionality. The process will entail: 
 1) The First American
requestor will complete the change control form (see Appendix). 
 2) The First American and FAESC Implementation Manager will consult with the
appropriate resources to approve or reject the change, and to consider the implications on project cost, timeline and functionality. 
  

	 	•	 	 The change control form will be logged in a change control log. 

  

	 	•	 	 The impact of the proposed change investigated. 

  

			
	First Advantage Hiring Management Systems	 	11

			
	

	  	Effort, Fees and Staffing

  

	 	•	 	 The impact of not performing the change evaluated. 

  

	 	•	 	 A response to the proposed change prepared. 

  

	 	•	 	 Parties will reach agreement whether the change should be performed and obtain authorization sign-off of the change control form. 

 3) If the change is not approved: 
  

	 	•	 	 The FAESC Implementation Manager and First American Project Lead will discuss and document the issue. 

  

	 	•	 	 The proposed change will be re-examined if requested or withdrawn if it is agreed to be non-essential. In the latter case, the reasons will be documented on the
change control form. 

 4) If the change is approved: 
  

	 	•	 	 A purchase order will be created by the First American Project Lead. 

  

	 	•	 	 Work will begin after the change control form and a corresponding work order have been signed. 

  

	 	•	 	 The FAESC Implementation Manager and First American Project Lead will amend, project plans to reflect accepted changes. 

  

	 	•	 	 Progress on the change controls will be reported at progress meetings. 

  

	 	•	 	 The change control log will be updated with completion dates as occurred. 

 Note: Depending on the complexity of the change in scope, a new or amended SOW may be necessary in place of the aforementioned change control procedure. 
 Payment Terms 
 FAESC shall invoice First
American for 50% of the fixed bid cost listed in the Cost section under this SOW, due upon signature of SOW by First American and the remaining 50% upon System Delivery. 
 Additionally, FAESC shall invoice First American monthly for expenses as incurred in connection with services rendered under this SOW in accordance with the Agreement. Payments shall be due upon receipt of invoice.

  

			
	First Advantage Hiring Management Systems	 	12

			
	

	  	Agreements

  
 Agreements 
  
 Services Agreement 
 This SOW, in conjunction with the FAESC Master Services Agreement and HMS Service Addendum, represents a contract for services
rendered to First American. The pricing in this SOW is valid through March 26, 2008. 
 Signatures 
 By signing this document, First American agrees with the terms and conditions of the work to be performed during this effort. 
  

									
	By	 	 /s/ Laz Garcia
	 		 	By	 	 /s/ Todd Richman

		 	(signature)	 		 		 	(signature)
					
		 	 Laz Garcia
	 		 		 	 Todd Richman

		 	(print name)	 		 		 	(print name)
					
		 	 VP Corporate HR
	 		 		 	 Director of Client Services

		 	(title)	 		 		 	(title)
					
		 	 First American
	 		 		 	 First Advantage Enterprise
 Screening Corporation

		 	(company)	 		 		 	(company)
					
	Date	 	1/11/07	 		 	Date	 	  

 Please fax the signed document to 1-866-560-9725. 
  

			
	First Advantage Hiring Management Systems	 	13

			
	

	  	Appendix

  
 Appendix 
 Change Control Form 
 The following is a Change Control Form template; 
  

									
	SOW Change Control Form	  	
					
	Change Control Date:	 	  
	 		  	Change Control No:	  	  

					
	Customer Name:	 	  
	 		  	Customer Code:	  	  

		
	SOW Ref./Date:	 	  

					
	Requested By:	 	  
	 		  	Priority (H/M/L)	  	  

		
	Change Control Title:	 	  

					
	Details of Change:	 		 		  		  	
		
		 	  

					
	Cost Summary:	 	Brief Description	 		  	Cost $	  	
		
		 	
		
		 	  

		
	Reason for Change:	 	  

		
	Resources Impact:	 	  

		
	Timeline Impact:	 	  

	
	This Change Control Form is accepted as a permanent modification to the contract for the Statement of Work agreement dated above

  

							
	Approved on behalf of First American	 		  	Approved on behalf of FAESC
			
	Name:	 		  	Name:
	  
	 		  	  

			
		 		  	
			
	Position:	 		  	Position:
	  
	 		  	  

			
		 		  	
			
	Dated:	 		  	Dated:
	  
	 		  	  

			
		 		  	
			
	Signed:	 		  	Signed:
	  
	 		  	  

  

			
	First Advantage Hiring Management Systems	 	14

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