Document:

<PAGE>
                                                                    Exhibit 4(A)

================================================================================

================================================================================

                              AMENDED AND RESTATED
                                CREDIT AGREEMENT

                                   DATED AS OF
                                  APRIL 1, 2002

                                      AMONG

                            ROYAL APPLIANCE MFG. CO.
                                   AS BORROWER

                     THE LENDING INSTITUTIONS NAMED THEREIN
                                   AS LENDERS

                               NATIONAL CITY BANK
                             AS ADMINISTRATIVE AGENT

================================================================================

================================================================================

<PAGE>

<TABLE>
<CAPTION>

                                TABLE OF CONTENTS

                                                                                 PAGE

<S>     <C>       <C>                                                              <C>
SECTION 1.            DEFINITIONS AND TERMS..........................................1

         1.1      Certain Defined Terms..............................................1

         1.2      Computation of Time Periods.......................................19

         1.3      Accounting Terms..................................................19

         1.4      Terms Generally...................................................19

         1.5      Currency Equivalents..............................................19

SECTION 2.            AMOUNT AND TERMS OF LOANS.....................................20

         2.1      Commitments for Loans.............................................20

         2.2      Minimum Borrowing Amounts; Pro Rata Borrowings....................20

         2.3      Notice of Borrowing...............................................21

         2.4      Disbursement of Funds.............................................21

         2.5      Notes and Loan Accounts...........................................22

         2.6      Conversions.......................................................22

         2.7      Interest..........................................................23

         2.8      Selection and Continuation of Interest Periods....................25

         2.9      Increased Costs, Illegality.......................................26

         2.10     Breakage Compensation.............................................28

         2.11     Change of Lending Office; Replacement of Lenders..................28

SECTION 3.            LETTERS OF CREDIT.............................................29

         3.1      Letters of Credit.................................................29

         3.2      Letter of Credit Requests: Notices of Issuance....................30

         3.3      Agreement to Repay Letter of Credit Drawings......................31

         3.4      Letter of Credit Participations...................................31

         3.5      Increased Costs...................................................33

         3.6      Guaranty of Subsidiary Letter of Credit Obligations...............34

SECTION 4.            FEES; COMMITMENTS.............................................35

         4.1      Fees..............................................................35

         4.2      Voluntary Termination/Reduction of Commitments....................37

         4.3      Mandatory Termination/Reduction of Commitments....................37

SECTION 5.            PAYMENTS......................................................38

         5.1      Voluntary Prepayments.............................................38

         5.2      Mandatory Prepayments.............................................39
</TABLE>

                                       -i-

<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS
                                   (continued)
                                                                                 PAGE

<S>      <C>      <C>                                                              <C>
         5.3      Method and Place of Payment.......................................41

         5.4      Net Payments......................................................41

SECTION 6.            CONDITIONS PRECEDENT..........................................42

         6.1      Conditions Precedent at Closing Date..............................42

         6.2      Conditions Precedent to All Credit Events.........................44

SECTION 7.            REPRESENTATIONS AND WARRANTIES................................45

         7.1      Corporate Status..................................................45

         7.2      Subsidiaries......................................................45

         7.3      Corporate Power and Authority.....................................45

         7.4      No Violation......................................................45

         7.5      Governmental Approvals............................................46

         7.6      Litigation........................................................46

         7.7      Use of Proceeds; Margin Regulations...............................46

         7.8      Financial Statements..............................................46

         7.9      No Material Adverse Change........................................47

         7.10     Tax Returns and Payments..........................................47

         7.11     Title to Properties...............................................47

         7.12     Lawful Operations.................................................48

         7.13     Environmental Matters.............................................48

         7.14     Compliance with ERISA.............................................48

         7.15     Intellectual Property.............................................49

         7.16     Investment Company Act............................................49

         7.17     Burdensome Contracts; Labor Relations.............................49

         7.18     Existing Indebtedness.............................................49

         7.19     Security Interests................................................50

         7.20     True and Complete Disclosure......................................50

SECTION 8.            AFFIRMATIVE COVENANTS.........................................50

         8.1      Reporting Requirements............................................50

         8.2      Books, Records and Inspections....................................53

         8.3      Insurance.........................................................54

         8.4      Payment of Taxes and Claims.......................................54

         8.5      Corporate Franchises..............................................55
</TABLE>

                                      -ii-
<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS
                                   (continued)
                                                                                 PAGE

<S>      <C>                                                                       <C>
         8.6      Good Repair.......................................................55

         8.7      Compliance with Statutes..........................................55

         8.8      Compliance with Environmental Laws................................55

         8.9      Fiscal Years, Fiscal Quarters.....................................56

         8.10     Hedge Agreements..................................................56

         8.11     Certain Subsidiaries to Join in Subsidiary Guaranty...............57

         8.12     Additional Security; Further Assurances...........................57

         8.13     Casualty and Condemnation.........................................60

         8.14     Landlord/Mortgagee Waivers; Bailee Letters........................60

         8.15     Senior Debt.......................................................60

SECTION 9.            NEGATIVE COVENANTS............................................60

         9.1      Changes in Business...............................................61

         9.2      Consolidation, Merger, Acquisitions, Sale of Assets...............61

         9.3      Liens.............................................................62

         9.4      Indebtedness......................................................63

         9.5      Advances, Investments, Loans and Guaranty Obligations.............64

         9.6      Restricted Stock Payments.........................................65

         9.7      Consolidated Total Adjusted Debt/Consolidated EBITDA Ratio........66

         9.8      Fixed Charge Coverage Ratio.......................................66

         9.9      Minimum Consolidated Net Worth....................................66

         9.10     Consolidated Capital Expenditures.................................67

         9.11     Transactions with Affiliates......................................67

         9.12     Prepayments and Refinancings of Other Debt........................67

         9.13     Limitation on Certain Restrictive Agreements......................67

         9.14     Plan Terminations, Minimum Funding................................68

SECTION 10.           EVENTS OF DEFAULT.............................................68

         10.1     Events of Default.................................................68

         10.2     Acceleration......................................................70

         10.3     Application of Liquidation Proceeds...............................71

SECTION 11.           THE ADMINISTRATIVE AGENT......................................71

         11.1     Appointment.......................................................71

         11.2     Delegation of Duties..............................................72
</TABLE>

                                     -iii-
<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS
                                   (continued)
                                                                                 PAGE

<S>      <C>      <C>                                                              <C>
         11.3     Exculpatory Provisions............................................72

         11.4     Reliance by Administrative Agent..................................72

         11.5     Notice of Default.................................................73

         11.6     Non-Reliance......................................................73

         11.7     Indemnification...................................................73

         11.8     The Administrative Agent in Individual Capacity...................74

         11.9     Successor Administrative Agent....................................74

         11.10    Other Agents......................................................74

SECTION 12.           MISCELLANEOUS.................................................74

         12.1     Payment of Expenses...............................................74

         12.2     Right of Setoff...................................................76

         12.3     Notices...........................................................76

         12.4     Benefit of Agreement..............................................76

         12.5     No Waiver:  Remedies Cumulative...................................79

         12.6     Payments Pro Rata.................................................79

         12.7     Calculations: Computations........................................80

         12.8     Governing Law; Submission to Jurisdiction; Venue; Waiver of
                  Jury Trial........................................................80

         12.9     Counterparts......................................................81

         12.10    Effectiveness; Integration........................................81

         12.11    Headings Descriptive..............................................81

         12.12    Amendment or Waiver...............................................81

         12.13    Survival of Indemnities...........................................82

         12.14    Domicile of Loans.................................................82

         12.15    Confidentiality...................................................82

         12.16    Lender Register...................................................83

         12.17    Limitations on Liability of the Letter of Credit Issuers..........84

         12.18    General Limitation of Liability...................................84

         12.19    No Duty...........................................................84

         12.20    Lenders and Agent Not Fiduciary to Borrower.......................84

         12.21    Survival of Representations and Warranties........................85

         12.22    Severability......................................................85

         12.23    Independence of Covenants.........................................85
</TABLE>

                                      -iv-
<PAGE>
<TABLE>
<CAPTION>
                                TABLE OF CONTENTS
                                   (continued)
                                                                                 PAGE

<S>      <C>      <C>                                                               <C>
         12.24    No Reliance on Margin Stock.......................................85

         12.25    Interest Rate Limitation..........................................85
</TABLE>

                                      -v-

<PAGE>

---------------------------

ANNEX I           -        INFORMATION AS TO LENDERS
ANNEX II          -        INFORMATION AS TO SUBSIDIARIES
ANNEX III         -        DESCRIPTION OF EXISTING INDEBTEDNESS
ANNEX IV          -        DESCRIPTION OF EXISTING LIENS
ANNEX V           -        DESCRIPTION OF EXISTING ADVANCES, LOANS,
                           INVESTMENTS AND GUARANTEES
ANNEX VI          -        DESCRIPTION OF LETTERS OF CREDIT DEEMED ISSUED UNDER
                           THE CREDIT AGREEMENT

EXHIBIT A         -        FORM OF NOTE

EXHIBIT B-1       -        FORM OF NOTICE OF BORROWING
EXHIBIT B-2       -        FORM OF NOTICE OF CONVERSION
EXHIBIT B-3       -        FORM OF LETTER OF CREDIT REQUEST

EXHIBIT C-1       -        FORM OF SECURITY AGREEMENT
EXHIBIT C-2       -        FORM OF COLLATERAL ASSIGNMENT OF PATENTS
EXHIBIT C-3       -        FORM OF COLLATERAL ASSIGNMENT OF TRADEMARKS
EXHIBIT C-4       -        FORM OF PLEDGE AGREEMENT
EXHIBIT C-5       -        FORM OF TYLER MORTGAGE

EXHIBIT D         -        FORM OF SUBSIDIARY GUARANTY

EXHIBIT E         -        FORM OF OPINION OF SPECIAL COUNSEL TO THE BORROWER

EXHIBIT F         -        FORM OF ASSIGNMENT AGREEMENT

EXHIBIT G         -        FORM OF SECTION 5.4(b)(ii) CERTIFICATE

<PAGE>

                                                               EXECUTION VERSION
                                                               -----------------

         AMENDED AND RESTATED CREDIT AGREEMENT, dated as of April 1, 2002, among
the following:

              (i) ROYAL APPLIANCE MFG. CO., an Ohio corporation (herein,
together with its successors and assigns, the "BORROWER");

              (ii) the lending institutions from time to time party hereto (each
a "LENDER" and collectively, the "LENDERS"); and

              (iii) NATIONAL CITY BANK, a national banking association, as
administrative agent (the "ADMINISTRATIVE AGENT"):

         PRELIMINARY STATEMENTS:

         (1) Unless otherwise defined herein, all capitalized terms used herein
and defined in section 1 are used herein as so defined.

         (2) The Borrower entered into the Credit Agreement dated as of March 7,
2000 with the lending institutions party thereto and National City Bank, as the
Administrative Agent (the "EXISTING CREDIT AGREEMENT").

         (3) The parties hereto desire to amend and restate the Existing Credit
Agreement in order to (i) refinance existing credit facilities, (ii) provide
financing for repurchases of shares of the Borrower's common stock, and (iii)
provide working capital and funds for other lawful purposes.

         NOW, THEREFORE, the parties hereto agree that the Existing Credit
Agreement shall as of the Closing Date be amended and restated in its entirety
as follows:

         SECTION 1. DEFINITIONS AND TERMS

         1.1 CERTAIN DEFINED TERMS. As used herein, the following terms shall
have the meanings herein specified unless the context otherwise requires:

         "ACQUISITION" means and includes (i) any acquisition on a going concern
basis (whether by purchase, lease or otherwise) of any facility or business
operated by any person who is not a Subsidiary of the Borrower, and (ii)
acquisitions of a majority of the outstanding equity or other similar interests
in any such person (whether by merger, stock purchase or otherwise).

         "ADDITIONAL SECURITY DOCUMENT" has the meaning specified in section
8.12.

         "ADJUSTED EURODOLLAR RATE" means with respect to each Interest Period
for a Eurodollar Loan, (i) the rate per annum which appears on page 3750 of the
Telerate Screen (or on any successor or substitute page, or on any electronic
publication of a recognized service organization providing comparable rate
quotations, in any case as determined from time to time by the Administrative
Agent) as the "LIBOR" rate for Dollar deposits of $1,000,000 in same day funds
for a maturity corresponding to such Interest Period as of 11:00 A.M. (London
time) on the date which is two Business Days prior to the commencement of such
Interest Period, divided (and rounded upward to the nearest 1/10,000th of 1%) by
(ii) a percentage equal to 100% minus the then stated maximum rate of all
reserve requirements (including, without limitation, any marginal, emergency,
supplemental, special or other reserves and without benefit of credits for
proration, exceptions or offsets which may be available from time to time)

<PAGE>

applicable to any member bank of the Federal Reserve System in respect of
Eurocurrency liabilities as defined in Regulation D (or any successor category
of liabilities under Regulation D).

         In the event that such rate is not available at such time for any
reason, the rate referred to in clause (i) above shall be the interest rate per
annum equal to the average (rounded upward to the nearest 1/10,000th of 1% per
annum), of the rate per annum at which Dollar deposits of $1,000,000 for a
maturity corresponding to the Interest Period are offered to each of the
Reference Banks by prime banks in the London interbank Eurodollar market,
determined as of 11:00 A.M. (London time) on the date which is two Business Days
prior to the commencement of such Interest Period.

         "ADMINISTRATIVE AGENT" has the meaning provided in the first paragraph
of this Agreement and includes any successor to the Administrative Agent
appointed pursuant to section 11.9.

         "AFFILIATE" means, with respect to any person, any other person
directly or indirectly controlling, controlled by, or under direct or indirect
common control with such person. A person shall be deemed to control a second
person if such first person possesses, directly or indirectly, the power (i) to
vote 25% or more of the securities having ordinary voting power for the election
of directors or managers of such second person or (ii) to direct or cause the
direction of the management and policies of such second person, whether through
the ownership of voting securities, by contract or otherwise. Notwithstanding
the foregoing, (x) a director, officer or employee of a person shall not, solely
by reason of such status, be considered an Affiliate of such person; and (y)
neither the Administrative Agent nor any Lender shall in any event be considered
an Affiliate of the Borrower or any of its Subsidiaries.

         "AGREEMENT" means this Amended and Restated Credit Agreement, as the
same may be amended, restated, amended and restated, supplemented or otherwise
modified from time to time.

         "ALTERNATIVE CURRENCY" means and includes any lawful currency other
than Dollars which is (i) readily and freely transferable and convertible into
Dollars, and (ii) acceptable to any applicable Letter of Credit Issuer.

         "APPLICABLE EURODOLLAR MARGIN" has the meaning provided in section
2.7(g).

         "APPLICABLE COMMITMENT FEE RATE" has the meaning provided in section
4.1(a).

         "APPLICABLE LENDING OFFICE" means, with respect to each Lender, (i)
such Lender's Domestic Lending Office in the case of Borrowings consisting of
Prime Rate Loans and (ii) such Lender's Eurodollar Lending Office in the case of
Borrowings consisting of Eurodollar Loans.

         "APPLICABLE PRIME RATE MARGIN" has the meaning provided in section
2.7(g).

         "ASSET SALE" means the sale, transfer or other disposition (including
by means of Sale and Lease-Back Transactions, and by means of mergers,
consolidations, and liquidations of a corporation, partnership or limited
liability company of the interests therein of the Borrower or any Subsidiary) by
the Borrower or any Subsidiary to any person other than the Borrower or any
Subsidiary of any of their respective assets, provided that the term Asset Sale
specifically excludes any sales, transfers or other dispositions of inventory,
or obsolete or excess furniture, fixtures, equipment or other property, tangible
or intangible, in each case in the ordinary course of business, and PROVIDED,
FURTHER, that the term Asset Sale specifically excludes any sale of accounts
receivables (including, without limitation, any related guaranties, collateral
or other credit support) in connection with the Permitted Receivables Program.

                                       2
<PAGE>

         "ASSIGNMENT AGREEMENT" means an Assignment Agreement substantially in
the form of Exhibit F hereto.

         "AUTHORIZED OFFICER" means any officer or employee of the Borrower
designated as such in writing to the Administrative Agent by the Borrower.

         "BANKRUPTCY CODE" means Title 11 of the United States Code entitled
"Bankruptcy," as now or hereafter in effect, or any successor thereto.

         "BORROWER" has the meaning provided in the first paragraph of this
Agreement.

         "BORROWING" means the incurrence of Loans consisting of one Type of
Loan, by the Borrower from all of the Lenders having Commitments in respect
thereof on a PRO RATA basis on a given date (or resulting from Continuations or
Conversions on a given date), having in the case of Eurodollar Loans the same
Interest Period.

         "BUSINESS DAY" means (i) for all purposes other than as covered by
clause (ii) below, any day excluding Saturday, Sunday and any day which shall be
in the city in which the Payment Office is located a legal holiday or a day on
which banking institutions are authorized by law or other governmental actions
to close and (ii) with respect to all notices and determinations in connection
with, and payments of principal and interest on, Eurodollar Loans, any day which
is a Business Day described in clause (i) and which is also a day for trading by
and between banks in Dollar deposits in the interbank Eurodollar market.

         "CAPITAL LEASE" means, as applied to any person, any lease of any
property (whether real, personal or mixed) by that person as lessee which, in
conformity with GAAP, is accounted for as a capital lease on the balance sheet
of that person.

         "CAPITALIZED LEASE OBLIGATIONS" means all obligations under Capital
Leases of the Borrower or any of its Subsidiaries in each case taken at the
amount thereof accounted for as liabilities identified as "capital lease
obligations" (or any similar words) on a consolidated balance sheet of the
Borrower and its Subsidiaries prepared in accordance with GAAP.

         "CASH EQUIVALENTS" means any of the following:

                  (i) securities issued or directly and fully guaranteed or
         insured by the United States or any agency or instrumentality thereof
         (PROVIDED that the full faith and credit of the United States is
         pledged in support thereof) having maturities of not more than one year
         from the date of acquisition;

                  (ii) Dollar denominated time deposits, certificates of deposit
         and bankers' acceptances of (x) any Lender or (y) any bank whose
         short-term commercial paper rating from S&P is at least A-1 or the
         equivalent thereof or from Moody's is at least P-1 or the equivalent
         thereof (any such bank, an "APPROVED BANK"), in each case with
         maturities of not more than 180 days from the date of acquisition;

                  (iii) commercial paper issued by any Lender or Approved Bank
         or by the parent company of any Lender or Approved Bank and commercial
         paper issued by, or guaranteed by, any industrial or financial company
         with a short- term commercial paper rating of at least A-1 or the
         equivalent thereof by S&P or at least P-1 or the equivalent thereof by
         Moody's, or guaranteed by any industrial company with a long term
         unsecured debt rating of at least A or A2, or the

                                       3
<PAGE>

         equivalent of each thereof, from S&P or Moody's, as the case may be,
         and in each case maturing within 270 days after the date of
         acquisition;

                  (iv) investments in money market funds substantially all the
         assets of which are comprised of securities of the types described in
         clauses (i) through (iii) above; and

                  (v) investments in money market funds access to which is
         provided as part of "sweep" accounts maintained with a Lender or an
         Approved Bank.

         "CASH PROCEEDS" means, with respect to (i) any Asset Sale, the
aggregate cash payments (including any cash received by way of deferred payment
pursuant to a note receivable issued in connection with such Asset Sale, other
than the portion of such deferred payment constituting interest, but only as and
when so received) received by the Borrower or any Subsidiary from such Asset
Sale, and (ii) any Event of Loss, the aggregate cash payments, including all
insurance proceeds and proceeds of any award for condemnation or taking,
received in connection with such Event of Loss.

         "CERCLA" means the Comprehensive Environmental Response, Compensation,
and Liability Act of 1980, as the same may be amended from time to time, 42
U.S.C. sec. 9601 et seq.

         "CHANGE OF CONTROL" means and includes any of the following:

                  (i) during any period of two consecutive calendar years,
         individuals who at the beginning of such period constituted the
         Borrower's Board of Directors (together with any new directors whose
         election by the Borrower's Board of Directors or whose nomination for
         election by the Borrower's shareholders was approved by a vote of at
         least two-thirds of the directors then still in office who either were
         directors at the beginning of such period or whose election or
         nomination for election was previously so approved) cease for any
         reason to constitute a majority of the directors then in office;

                  (ii) any person or group (as such term is defined in section
         13(d)(3) of the 1934 Act), other than the Borrower, any trustee or
         other fiduciary holding securities under an employee benefit plan of
         the Borrower and the Current Holder Group, shall acquire, directly or
         indirectly, beneficial ownership (within the meaning of Rule 13d-3 and
         13d-5 of the 1934 Act) of more than 20%, on a fully diluted basis, of
         the economic or voting interest in the Borrower's capital stock;

                  (iii) the shareholders of the Borrower approve a merger or
         consolidation of the Borrower with any other person, OTHER than a
         merger or consolidation which would result in the voting securities of
         the Borrower outstanding immediately prior thereto continuing to
         represent (either by remaining outstanding or by being converted or
         exchanged for voting securities of the surviving or resulting entity)
         more than 75% of the combined voting power of the voting securities of
         the Borrower or such surviving or resulting entity outstanding after
         such merger or consolidation;

                  (iv) the shareholders of the Borrower approve a plan of
         complete liquidation of the Borrower or an agreement or agreements for
         the sale or disposition by the Borrower of all or substantially all of
         the Borrower's assets; or

                  (v) any "Change of Control" or similar term as defined in any
         agreement or instrument evidencing or governing Indebtedness of the
         Borrower in an original aggregate principal amount of at least
         $10,000,000.

                                       4
<PAGE>

         "CLOSING DATE" means April 1, 2002, provided that the conditions
specified in section 6.1 are satisfied by Borrower or waived in writing by the
Administrative Agent on or prior to such date.

         "CODE" means the Internal Revenue Code of 1986, as amended from time to
time, and the regulations promulgated and the rulings issued thereunder. Section
references to the Code are to the Code, as in effect on the Closing Date and any
subsequent provisions of the Code, amendatory thereof, supplemental thereto or
substituted therefor.

         "COLLATERAL" means any collateral covered by any Security Document.

         "COLLATERAL AGENT" means the Administrative Agent acting as Collateral
Agent for the Lenders pursuant to the Security Documents.

         "COLLATERAL ASSIGNMENT OF PATENTS" means an Amended and Restated
Collateral Assignment of Patents and Security Agreement substantially in the
form attached hereto as Exhibit C-2, as the same may be amended, restated,
amended and restated, supplemented or otherwise modified from time to time.

         "COLLATERAL ASSIGNMENT OF TRADEMARKS" means an Amended and Restated
Collateral Assignment of Trademarks and Security Agreement substantially in the
form attached hereto as Exhibit C-3, as the same may be amended, restated,
amended and restated, supplemented or otherwise modified from time to time.

         "COMMITMENT" means, with respect to each Lender, the amount set forth
opposite such Lender's name in Annex I as its "Commitment" as the same may be
reduced from time to time pursuant to section 4.2, 4.3 or 10.2 or adjusted from
time to time as a result of assignments to or from such Lender pursuant to
section 12.4.

         "COMMITMENT FEE" has the meaning provided in section 4.1(a).

         "CONSOLIDATED AMORTIZATION EXPENSE" means, for any period, all
amortization expenses of the Borrower and its Subsidiaries, all as determined
for the Borrower and its Subsidiaries on a consolidated basis in accordance with
GAAP.

         "CONSOLIDATED CAPITAL EXPENDITURES" means, for any period, the
aggregate of all expenditures (whether paid in cash or accrued as liabilities
and including in all events amounts expended or capitalized under Capital Leases
and Synthetic Leases but excluding any amount representing capitalized interest)
by the Borrower and its Subsidiaries during that period that, in conformity with
GAAP, are or are required to be included in the property, plant or equipment
reflected in the consolidated balance sheet of the Borrower and its
Subsidiaries.

         "CONSOLIDATED DEPRECIATION EXPENSE" means, for any period, all
depreciation expenses of the Borrower and its Subsidiaries, all as determined
for the Borrower and its Subsidiaries on a consolidated basis in accordance with
GAAP.

         "CONSOLIDATED EBITDA" means, for any period, Consolidated Net Income
for such period; PLUS the sum (without duplication) of the amounts for such
period included in determining such Consolidated Net Income of (i) Consolidated
Interest Expense, (ii) Consolidated Income Tax Expense, (iii) Consolidated
Depreciation Expense, (iv) Consolidated Amortization Expense, (v) non cash
charges not in excess of $1,000,000 in the aggregate in any twelve month period
related to the Borrower's granting of phantom stock rights in common stock of
the Borrower, and (vi) non cash charges which are impairment, extraordinary or
non-recurring (PROVIDED that, if such non cash charges exceed $500,000 in the
aggregate

                                       5
<PAGE>

in any twelve month period, such non cash charges shall be acceptable to the
Administrative Agent), all as determined for the Borrower and its Subsidiaries
on a consolidated basis in accordance with GAAP; PROVIDED that in determining
Consolidated Net Income for purposes of this definition, there shall be excluded
therefrom (x) the income, (or loss) of any entity (other than Subsidiaries of
the Borrower) in which the Borrower or any of its Subsidiaries has a joint
interest, except to the extent of the amount of dividends or other distributions
actually paid to the Borrower or any of its Subsidiaries during such period, and
(y) the income of any Subsidiary of the Borrower to the extent that the
declaration or payment of dividends or similar distributions by that Subsidiary
of that income is not at the time permitted by operation of the terms of its
charter or any agreement, instrument, judgment, decree, order, statute, rule or
governmental regulation applicable to that Subsidiary; and PROVIDED, FURTHER,
that, notwithstanding anything to the contrary contained herein, the Borrower's
Consolidated EBITDA for any Testing Period shall (x) include the appropriate
financial items for any person or business unit which has been acquired by the
Borrower for any portion of such Testing Period prior to the date of
acquisition, and (y) exclude the appropriate financial items for any person or
business unit which has been disposed of by the Borrower, for the portion of
such Testing Period prior to the date of disposition.

         "CONSOLIDATED INCOME TAX EXPENSE" means, for any period, all provisions
for taxes based on the net income of the Borrower or any of its Subsidiaries
(including, without limitation, any additions to such taxes, and any penalties
and interest with respect thereto), all as determined for the Borrower and its
Subsidiaries on a consolidated basis in accordance with GAAP.

         "CONSOLIDATED INTEREST EXPENSE" means, for any period, total interest
expense (including that which is capitalized, that which is attributable to
Capital Leases or Synthetic Leases and the pre-tax equivalent of dividends
payable on Redeemable Stock) of the Borrower and its Subsidiaries on a
consolidated basis with respect to all outstanding Indebtedness of the Borrower
and its Subsidiaries including, without limitation, expenses relating to the
Permitted Receivables Program, all commissions, discounts and other fees and
charges owed with respect to letters of credit and net costs under Hedge
Agreements, all as determined for the Borrower and its Subsidiaries on a
consolidated basis in accordance with GAAP; PROVIDED that if for financial
reporting purposes the Borrower accounts for interest expenses (including
receivables program expenses) pursuant to the net interest (or any similar)
method of accounting, then Consolidated Interest Expense shall be computed in
the same manner. Notwithstanding the foregoing, in computing Consolidated Net
Interest Expense, there shall be excluded any amortization or write-off of
deferred financing costs and any charges for prepayment penalties on prepayment
of Indebtedness.

         "CONSOLIDATED NET INCOME" means for any period, the net income (or
loss) of the Borrower and its Subsidiaries on a consolidated basis for such
period taken as a single accounting period determined in conformity with GAAP.

         "CONSOLIDATED NET WORTH" means, at any time for the determination
thereof, all amounts which, in conformity with GAAP, would be included under the
caption "total stockholders' equity" (or any like caption) on a consolidated
balance sheet of the Borrower as at such date, PROVIDED that in no event shall
Consolidated Net Worth include any amounts in respect of Redeemable Stock.

         "CONSOLIDATED TOTAL ADJUSTED DEBT" means, at any date of determination,
Consolidated Total Debt, exclusive of any portion thereof representing the
unpaid balance of trade receivables subject to the Permitted Receivables
Program.

         "CONSOLIDATED TOTAL DEBT" means the sum (without duplication) of the
principal amount (or Capitalized Lease Obligation, in the case of a Capital
Lease, or present value, based on the implicit interest rate, in the case of any
Synthetic Lease, or the higher of liquidation value or stated value, in the

                                       6
<PAGE>

case of Redeemable Stock) of all Indebtedness of the Borrower and of each of its
Subsidiaries, all as determined on a consolidated basis, PROVIDED that for
purposes of this definition no obligations under Hedge Agreements shall be
considered in determining Consolidated Total Debt.

         "CONTINUE", "CONTINUATION" and "CONTINUED" each refers to a
continuation of Eurodollar Loans for an additional Interest Period as provided
in section 2.8.

         "CONVERT", "CONVERSION" and "CONVERTED" each refers to a conversion of
Loans of one Type into Loans of another Type, pursuant to section 2.6, 2.8(b),
2.9 or 5.2.

         "CREDIT DOCUMENTS" means this Agreement, the Notes, the Subsidiary
Guaranty, the Security Documents and any Letter of Credit Document.

         "CREDIT EVENT" means the making of any Loans or the issuance of any
Letter of Credit.

         "CREDIT PARTY" means the Borrower and each of its Subsidiaries which is
a party to any Credit Document.

         "CURRENT HOLDER GROUP" means (i) those persons who are officers and
directors of the Company on the Closing Date, (ii) the spouses, heirs, legatees,
descendants and blood relatives to the third degree of consanguinity of any such
person, (iii) the executors and administrators of the estate of any such person,
and any court appointed guardian of any such person, (iv) any trust for the
benefit of any such person referred to in the foregoing clauses (i) and (ii) or
any other persons, so long as one or more members of the Current Holder Group
has the exclusive right to control the voting and disposition of securities held
by such trust, and (v) Richmont Capital Partners I L. P. or any of its
Affiliates.

         "DEFAULT" means any event, act or condition which with notice or lapse
of time, or both, would constitute an Event of Default.

         "DEFAULTING LENDER" means any Lender with respect to which a Lender
Default is in effect.

         "DESIGNATED HEDGE AGREEMENT" means any Hedge Agreement entered into by
the Borrower or any of its Subsidiaries with a Lender or an Affiliate of a
Lender, PROVIDED that the Hedge Agreement is permitted under section 8.10
hereof, and PROVIDED FURTHER that in the case of a Hedge Agreement described in
clause (i) of the definition thereof, the protection against fluctuations in
interest rates relates to the Obligations of the Credit Parties under this
Agreement or the Notes.

         "DOLLARS" and the sign "$" each means lawful money of the United
States.

         "DOMESTIC LENDING OFFICE" means, with respect to any Lender, the office
of such Lender specified as its Domestic Lending Office in Annex I or in the
Assignment Agreement pursuant to which it became a Lender, or such other office
of such Lender as such Lender may from time to time specify to the Borrower and
the Administrative Agent.

         "DOMESTIC SUBSIDIARY" means any Subsidiary organized under the laws of
the United States, any State thereof, the District of Columbia, or any United
States possession, the chief executive office and principal place of business of
which is located in, and which conducts the majority of its business within, the
United States and its territories and possessions.

         "ELIGIBLE TRANSFEREE" means and includes a commercial bank, financial
institution or other "accredited investor" (as defined in SEC Regulation D), in
each case which

                                       7
<PAGE>

                  (i) is not disapproved in writing by the Borrower in a notice
         given to a requesting Lender and the Administrative Agent, specifying
         the reasons for such disapproval, within five Business Days following
         the giving of notice to the Borrower of the identity of any proposed
         transferee (any such disapproval by the Borrower must be reasonable),
         PROVIDED that the Borrower shall not be entitled to exercise the
         foregoing right of disapproval if and so long as (x) any Event of
         Default shall have occurred and be continuing, or (y) a waiver or other
         temporary modification of any of the financial covenants contained in
         this Agreement shall be in effect following a deterioration in the
         financial condition or results of operations of the Borrower and its
         Subsidiaries; and

                  (ii) is not a direct competitor of the Borrower or engaged in
         the same or similar principal lines of business as the Borrower and its
         Subsidiaries considered as a whole, or is not an Affiliate of any such
         competitor of the Borrower and its Subsidiaries.

         "ENVIRONMENTAL CLAIMS" means any and all administrative, regulatory or
judicial actions, suits, demands, demand letters, claims, liens, notices of
non-compliance or violation, investigations or proceedings relating in any way
to any Environmental Law or any permit issued under any such law (hereafter
"CLAIMS"), including, without limitation, (i) any and all Claims by governmental
or regulatory authorities for enforcement, cleanup, removal, response, remedial
or other actions or damages pursuant to any applicable Environmental Law, and
(ii) any and all Claims by any third party seeking damages, contribution,
indemnification, cost recovery, compensation or injunctive relief resulting from
the storage, treatment or Release (as defined in CERCLA) of any Hazardous
Materials or arising from alleged injury or threat of injury to health, safety
or the environment.

         "ENVIRONMENTAL LAW" means any applicable Federal, state, foreign or
local statute, law, rule, regulation, ordinance, code, binding and enforceable
guideline, binding and enforceable written policy and rule of common law now or
hereafter in effect and in each case as amended, and any binding and
enforceable judicial or administrative interpretation thereof, including
any judicial or administrative order, consent, decree or judgment issued to or
rendered against the Borrower or any of its Subsidiaries relating to the
environment, employee health and safety or Hazardous Materials, including,
without limitation, CERCLA; RCRA; the Federal Water Pollution Control Act, 33
U.S.C. sec. 2601 ET SEQ.; the Clean Air Act, 42 U.S.C. sec. 7401 ET SEQ.; the
Safe Drinking Water Act, 42 U.S.C. sec. 3803 ET SEQ.; the Oil Pollution Act of
1990, 33 U.S.C. sec. 2701 ET SEQ.; the Emergency Planning and the Community
Right-to-Know Act of 1986, 42 U.S.C. sec. 11001 ET SEQ., the Hazardous Material
Transportation Act, 49 U.S.C. sec. 1801 ET SEQ. and the Occupational Safety and
Health Act, 29 U.S.C. sec.651 ET SEQ. (to the extent it regulates occupational
exposure to Hazardous Materials); and any state and local or foreign
counterparts or equivalents, in each case as amended from time to time.

         "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended from time to time, and the regulations promulgated and rulings issued
thereunder. Section references to ERISA are to ERISA, as in effect on the
Closing Date and any subsequent provisions of ERISA, amendatory thereof,
supplemental thereto or substituted therefor.

         "ERISA AFFILIATE" means each person (as defined in section 3(9) of
ERISA) which together with the Borrower or a Subsidiary of the Borrower would be
deemed to be a "single employer" (i) within the meaning of section 414(b),(c),
(m) or (o) of the Code or (ii) as a result of the Borrower or a Subsidiary of
the Borrower being or having been a general partner of such person.

         "EURODOLLAR LENDING OFFICE" means, with respect to any Lender, the
office of such Lender specified as its Eurodollar Lending Office in Annex I or
in the Assignment Agreement pursuant to which

                                       8
<PAGE>

it became a Lender, or such other office or offices for Eurodollar Loans of such
Lender as such Lender may from time to time specify to the Borrower and the
Administrative Agent.

         "EURODOLLAR LOAN" means each Loan bearing interest at the rates
provided in section 2.7(b).

         "EVENT OF DEFAULT" has the meaning provided in section 10.1.

         "EVENT OF LOSS" means, with respect to any property, (i) the actual or
constructive total loss of such property or the use thereof, resulting from
destruction, damage beyond repair, or the rendition of such property permanently
unfit for normal use from any casualty or similar occurrence whatsoever, (ii)
the destruction or damage of a portion of such property from any casualty or
similar occurrence whatsoever under circumstances in which such damage cannot
reasonably be expected to be repaired, or such property cannot reasonably be
expected to be restored to its condition immediately prior to such destruction
or damage, within 90 days after the occurrence of such destruction or damage,
(iii) the condemnation, confiscation or seizure of, or requisition of title to
or use of, any property, or (iv) in the case of any property located upon a
Leasehold, the termination or expiration of such Leasehold.

         "EXISTING INDEBTEDNESS" has the meaning provided in section 7.18.

         "EXISTING INDEBTEDNESS AGREEMENTS" has the meaning provided in section
7.18.

         "EXISTING LETTER OF CREDIT" has the meaning provided in section 3.1(d).

         "FEDERAL FUNDS EFFECTIVE RATE" means, for any period, a fluctuating
interest rate equal for each day during such period to the weighted average of
the rates on overnight Federal Funds transactions with members of the Federal
Reserve System arranged by Federal Funds brokers, as published for such day (or,
if such day is not a Business Day, for the next preceding Business Day) by the
Federal Reserve Bank of New York, or, if such rate is not so published for any
day which is a Business Day, the average of the quotations for such day on such
transactions received by the Administrative Agent from three Federal Funds
brokers of recognized standing selected by the Administrative Agent.

         "FEES" means all amounts payable pursuant to, or referred to in,
section 4.1.

         "FINANCIAL PROJECTIONS" has the meaning provided in section 7.8(c).

         "FIXED CHARGE COVERAGE RATIO" means, for any Testing Period, the ratio
of

                  (i) Consolidated EBITDA for such Testing Period,

         TO

                  (ii) the sum of (A) Consolidated Interest Expense, (B)
         Consolidated Income Tax Expense, (C) Consolidated Capital Expenditures,
         (D) scheduled or mandatory repayments, prepayments or redemptions of
         the principal of Indebtedness and the stated or liquidation value of
         Redeemable Stock (exclusive of any required reductions in committed
         credit facilities), and (E) without duplication of any amount included
         under the preceding clause (D), scheduled payments representing the
         principal portion of Capitalized Leases and Synthetic Leases, in each
         case on a consolidated basis for the Borrower and its Subsidiaries for
         such Testing Period;

PROVIDED that, notwithstanding anything to the contrary contained herein, the
Borrower's Fixed Charge Coverage Ratio for any Testing Period shall be computed
by giving effect to (x) the inclusion of the

                                       9
<PAGE>

appropriate financial items for any person or business unit which has been
acquired by the Borrower for any portion of such Testing Period prior to the
date of acquisition, and (y) the exclusion of the appropriate financial items
for any person or business unit which has been disposed of by the Borrower, for
the portion of such Testing Period prior to the date of disposition.

         "FOREIGN SUBSIDIARY" means any Subsidiary (i) that is not a Domestic
Subsidiary, or (ii) substantially all of whose assets consist of Subsidiaries
that are not Domestic Subsidiaries.

         "GAAP" means generally accepted accounting principles in the United
States as in effect from time to time; it being understood and agreed that
determinations in accordance with GAAP for purposes of section 9, including
defined terms as used therein, are subject (to the extent provided therein) to
sections 1.3 and 12.7(a).

         "GUARANTY OBLIGATIONS" means as to any person (without duplication) any
obligation of such person guaranteeing any Indebtedness ("PRIMARY INDEBTEDNESS")
of any other person (the "PRIMARY OBLIGOR") in any manner, whether directly or
indirectly, including, without limitation, any obligation of such person,
whether or not contingent, (a) to purchase any such primary Indebtedness or any
property constituting direct or indirect security therefor, (b) to advance or
supply funds (i) for the purchase or payment of any such primary Indebtedness or
(ii) to maintain working capital or equity capital of the primary obligor or
otherwise to maintain the net worth or solvency of the primary obligor, (c) to
purchase property, securities or services primarily for the purpose of assuring
the owner of any such primary Indebtedness of the ability of the primary obligor
to make payment of such primary Indebtedness, or (d) otherwise to assure or hold
harmless the owner of such primary Indebtedness against loss in respect thereof,
PROVIDED, HOWEVER, that the term Guaranty Obligation shall not include
endorsements of instruments for deposit or collection in the ordinary course of
business. The amount of any Guaranty Obligation shall be deemed to be an amount
equal to the stated or determinable amount of the primary Indebtedness in
respect of which such Guaranty Obligation is made or, if not stated or
determinable, the maximum reasonably anticipated liability in respect thereof
(assuming such person is required to perform thereunder) as determined by such
person in good faith.

         "HAZARDOUS MATERIALS" means (i) any petrochemical or petroleum
products, radioactive materials, asbestos in any form that is or could become
friable, urea formaldehyde foam insulation, transformers or other equipment that
contain dielectric fluid containing levels of polychlorinated biphenyls, and
radon gas; and (ii) any chemicals, materials or substances defined as or
included in the definition of "hazardous substances", "hazardous wastes",
"hazardous materials", "restricted hazardous materials", "extremely hazardous
wastes", "restrictive hazardous wastes", "toxic substances", "toxic pollutants",
"contaminants" or "pollutants", or words of similar meaning and regulatory
effect, under any applicable Environmental Law.

         "HEDGE AGREEMENT" means (i) any interest rate swap agreement, interest
rate cap agreement, interest rate collar agreement or other similar agreement or
arrangement designed to protect against fluctuations in interest rates, (ii) any
currency swap agreement, forward currency purchase agreement or similar
agreement or arrangement designed to protect against fluctuations in currency
exchange rates, and (iii) any forward commodity purchase agreement or similar
agreement or arrangement designed to protect against fluctuations in commodity
prices.

         "INDEBTEDNESS" means, as to any person, without duplication:

                  (i) all indebtedness of such person for borrowed money;

                  (ii) all bonds, notes, debentures and similar debt securities
         of such person;

                                       10
<PAGE>

                  (iii) the deferred purchase price of capital assets or
         services which in accordance with GAAP would be shown on the liability
         side of the balance sheet of such person;

                  (iv) the face amount of all letters of credit issued for the
         account of such person and, without duplication, all drafts drawn
         thereunder;

                  (v) all obligations, contingent or otherwise, of such person
         in respect of bankers' acceptances;

                  (vi) all Indebtedness of a second person secured by any Lien
         on any property owned by such first person, whether or not such
         Indebtedness has been assumed;

                  (vii) all Capitalized Lease Obligations of such person;

                  (viii) the present value, determined on the basis of the
         implicit interest rate, of all basic rental obligations under all
         Synthetic Leases of such person;

                  (ix) all obligations of such person to pay a specified
         purchase price for goods or services whether or not delivered or
         accepted, i.e., take-or-pay and similar obligations;

                  (x) all net obligations of such person under Hedge Agreements;

                  (xi) the full outstanding balance of trade receivables, notes
         or other instruments sold with full recourse (and the portion thereof
         subject to potential recourse, if sold with limited recourse), other
         than in any such case any thereof sold solely for purposes of
         collection of delinquent accounts;

                  (xii) the stated value, or liquidation value if higher, of all
         Redeemable Stock of such person; and

                  (xiii) all Guaranty Obligations of such person;

PROVIDED that (x) neither trade payables nor other similar accrued expenses, in
each case arising in the ordinary course of business, nor obligations in respect
of insurance policies or performance or surety bonds which themselves are not
guarantees of Indebtedness (nor drafts, acceptances or similar instruments
evidencing the same nor obligations in respect of letters of credit supporting
the payment of the same), shall constitute Indebtedness; and (y) the
Indebtedness of any person shall in any event include (without duplication) the
Indebtedness of any other entity (including any general partnership in which
such person is a general partner) to the extent such person is liable thereon as
a result of such person's ownership interest in or other relationship with such
entity, except to the extent the terms of such Indebtedness provide expressly
that such person is not liable thereon.

         "INTEREST PERIOD" means, with respect to any Eurodollar Loan, the
interest period applicable thereto, as determined pursuant to section 2.8.

         "LEASEHOLDS" means, as to any person, all the right, title and interest
of such person as lessee or licensee in, to and under leases or licenses of
land, improvements or fixtures.

         "LENDER" has the meaning provided in the first paragraph of this
Agreement.

                                       11
<PAGE>

         "LENDER DEFAULT" means (i) the refusal (which has not been retracted)
of a Lender in violation of the requirements of this Agreement to make available
its portion of any incurrence of Loans or to fund its portion of any
unreimbursed payment under section 3.4(c) or (ii) a Lender having notified the
Administrative Agent or the Borrower that it does not intend to comply with the
obligations under section 2.1 or section 3.4(c), in the case of either (i) or
(ii) as a result of the appointment of a receiver or conservator with respect to
such Lender at the direction or request of any regulatory agency or authority.

         "LENDER REGISTER" has the meaning provided in section 12.16.

         "LETTER OF CREDIT" has the meaning provided in section 3.1(a).

         "LETTER OF CREDIT DOCUMENTS" has the meaning specified in section
3.2(a).

         "LETTER OF CREDIT FEE" has the meaning provided in section 4.1(b).

         "LETTER OF CREDIT ISSUER" means (i) in respect of each Existing Letter
of Credit, the Lender that has issued same as of the Closing Date; and (ii) in
respect of any other Letter of Credit, NCB.

         "LETTER OF CREDIT OUTSTANDINGS" means, at any time, the sum, without
duplication, of (i) the aggregate Stated Amount of all outstanding Letters of
Credit and (ii) the aggregate amount of all Unpaid Drawings.

         "LETTER OF CREDIT REQUEST" has the meaning provided in section 3.2(a).

         "LIEN" means any mortgage, pledge, security interest, encumbrance, lien
or charge of any kind (including any agreement to give any of the foregoing, any
conditional sale or other title retention agreement or any lease in the nature
thereof).

         "LOAN" has the meaning provided in section 2.1.

         "MARGIN STOCK" has the meaning provided in Regulation U.

         "MATERIAL ADVERSE EFFECT" means a material adverse effect on the
business, operations, property, assets, liabilities or financial condition of,
(i) when used with reference to the Borrower or any of its Subsidiaries, the
Borrower and its Subsidiaries, taken as a whole, or (ii) when used with
reference to any other person, such person and its Subsidiaries, taken as a
whole, as the case may be.

         "MATERIAL SUBSIDIARY" means, at any time, with reference to any person,
any Subsidiary of such person (i) that has assets at such time comprising 10% or
more of the consolidated assets of such person and its Subsidiaries, or (ii)
whose operations in the current fiscal year are expected to, or whose operations
in the most recent fiscal year did (or would have if such person had been a
Subsidiary for such entire fiscal year), represent 10% or more of the
consolidated earnings before interest, taxes, depreciation and amortization of
such person and its Subsidiaries for such fiscal year.

         "MATURITY DATE" means April 1, 2005, unless earlier terminated in
accordance with the provisions of this Agreement.

         "MINIMUM BORROWING AMOUNT" means (i) for Prime Rate Loans, $100,000,
with minimum increments thereafter of $100,000 and (ii) for Eurodollar Loans,
$1,000,000, with minimum increments thereafter of $500,000.

                                       12
<PAGE>

         "MOODY'S" means Moody's Investors Service, Inc. and its successors.

         "MULTIEMPLOYER PLAN" means a multiemployer plan, as defined in section
4001(a)(3) of ERISA to which the Borrower or any ERISA Affiliate is making or
accruing an obligation to make contributions or has within any of the preceding
three plan years made or accrued an obligation to make contributions.

         "MULTIPLE EMPLOYER PLAN" means an employee benefit plan, other than a
Multiemployer Plan, to which the Borrower or any ERISA Affiliate, and one or
more employers other than the Borrower or an ERISA Affiliate, is making or
accruing an obligation to make contributions or, in the event that any such plan
has been terminated, to which the Borrower or an ERISA Affiliate made or accrued
an obligation to make contributions during any of the five plan years preceding
the date of termination of such plan.

         "NCB" means National City Bank, a national banking association,
together with its successors and assigns.

         "NET CASH PROCEEDS" means, with respect to (i) any Asset Sale, the Cash
Proceeds resulting therefrom net of (A) reasonable and customary expenses of
sale incurred in connection with such Asset Sale, and other reasonable and
customary fees and expenses incurred, and all state and local taxes paid or
reasonably estimated to be payable by such person, as a consequence of such
Asset Sale and the payment of principal, premium and interest of Indebtedness
(other than the Obligations) secured by the asset which is the subject of the
Asset Sale and required to be, and which is, repaid under the terms thereof as a
result of such Asset Sale, (B) amounts of any distributions payable to holders
of minority interests in the relevant person or in the relevant property or
assets and (C) incremental federal, state and local income taxes paid or payable
as a result thereof; and (ii) any Event of Loss, the Cash Proceeds resulting
therefrom net of (A) reasonable and customary expenses incurred in connection
with such Event of Loss, and local taxes paid or reasonably estimated to be
payable by such person, as a consequence of such Event of Loss and the payment
of principal, premium and interest of Indebtedness (other than the Obligations)
secured by the asset which is the subject of the Event of Loss and required to
be, and which is, repaid under the terms thereof as a result of such Event of
Loss, (B) amounts of any distributions payable to holders of minority interests
in the relevant person or in the relevant property or assets and (C) incremental
federal, state and local income taxes paid or payable as a result thereof.

         "1934 ACT" means the Securities Exchange Act of 1934, as amended.

         "NON-DEFAULTING LENDER" means each Lender other than a Defaulting
Lender.

         "NOTE" means a promissory note of the Borrower substantially in the
form of Exhibit A hereto, and "NOTES" means all such promissory notes.

         "NOTICE OF BORROWING" has the meaning provided in section 2.3(a).

         "NOTICE OF CONVERSION" has the meaning provided in section 2.6.

         "NOTICE OFFICE" means the office of the Administrative Agent at 629
Euclid Avenue, Cleveland, Ohio 44114, Attention: Agency Services Group
(telephone: (216) 222-0103; facsimile: (216) 222-0012), or such other office,
located in a city in the United States Eastern Time Zone, as the Administrative
Agent may designate to the Borrower from time to time.

         "OBLIGATIONS" means all amounts, direct or indirect, contingent or
absolute, of every type or description, and at any time existing, owing to the
Administrative Agent or any Lender pursuant to the terms of this Agreement or
any other Credit Document.

                                       13
<PAGE>

         "OPERATING LEASE" means, as applied to any person, any lease of any
property (whether real, personal or mixed) by that person as lessee which, in
conformity with GAAP, is not accounted for as a Capital Lease on the balance
sheet of that person.

         "PARTICIPANT" has the meaning provided in section 3.4(a).

         "PAYMENT OFFICE" means the office of the Administrative Agent at 629
Euclid Avenue, Cleveland, Ohio 44114, Attention: Agency Services Group
(telephone: (216) 222-0103; facsimile: (216) 222-0012), or such other office,
located in a city in the United States Eastern Time Zone, as the Administrative
Agent may designate to the Borrower from time to time.

         "PBGC" means the Pension Benefit Guaranty Corporation established
pursuant to section 4002 of ERISA, or any successor thereto.

         "PERCENTAGE" means at any time for any Lender, the percentage obtained
by dividing such Lender's Commitment by the Total Commitment, PROVIDED, that if
the Total Commitment has been terminated, the Percentage for each Lender shall
be determined by dividing such Lender's Commitment immediately prior to such
termination by the Total Commitment immediately prior to such termination.

         "PERMITTED ACQUISITION" means any Acquisition completed in accordance
with the requirements of section 9.2(c).

         "PERMITTED LIENS" means Liens permitted by section 9.3.

         "PERMITTED RECEIVABLES CUSTOMER" means each of Wal-Mart, Sam's Club,
Sears Roebuck, Target, Lowe's, The Radio Shack Corporation, and The Home Depot,
Inc., and, with the prior written consent of the Required Lenders, any other
retail customer of the Borrower.

         "PERMITTED RECEIVABLES PROGRAM" means a program for the sale of
receivables which meets the following requirements: (i) such program, including
all related arrangements and agreements, is acceptable to the Administrative
Agent in its reasonable discretion (it being expressly understood that
Borrower's receivables program, arrangements and agreements in effect as of the
Closing Date, and any program substantially the same as such program, are
acceptable to the Administrative Agent), (ii) there is no material increase in
the nature or character of the selling or servicing company's limited recourse
obligations in respect of sold receivables, (iii) the accounts sold under such
program are those of a Permitted Receivables Customer, and (iv) the terms and
conditions of such program are customary for securitizations of that type.

         "PERMITTED TYLER DISPOSITION" means an Asset Sale comprised of the
Tyler Boulevard Facility (in one or more parcels) and conforming to the
requirements of section 9.2(d).

         "PERMITTED TYLER REFINANCING" means a refinancing of the Tyler
Boulevard Facility (in one or more parcels) and conforming to the requirements
of section 9.3(d) and section 9.4(b)(v).

         "PERSON" means any individual, partnership, joint venture, firm,
corporation, limited liability company, association, trust or other enterprise
or any government or political subdivision or any agency, department or
instrumentality thereof.

         "PLAN" means any multiemployer or single-employer plan as defined in
section 4001 of ERISA, which is maintained or contributed to by (or to which
there is an obligation to contribute by) the Borrower or a Subsidiary of the
Borrower or an ERISA Affiliate, and each such plan for the five year period

                                       14
<PAGE>

immediately following the latest date on which the Borrower, or a Subsidiary of
the Borrower or an ERISA Affiliate maintained, contributed to or had an
obligation to contribute to such plan.

         "PLEDGE AGREEMENT" means an Amended and Restated Pledge Agreement
substantially in the form attached hereto as Exhibit C-4, as the same may be
amended, restated, amended and restated, supplemented or otherwise modified from
time to time.

         "PRIME RATE" means, for any period, a fluctuating interest rate per
annum as shall be in effect from time to time which rate per annum shall at all
times be equal to the greater of (i) the rate of interest established by NCB in
Cleveland, Ohio, from time to time, as its prime rate, whether or not publicly
announced, which interest rate may or may not be the lowest rate charged by it
for commercial loans or other extensions of credit; and (ii) the Federal Funds
Effective Rate in effect from time to time PLUS 1/2 of 1% per annum.

         "PRIME RATE LOAN" means each Loan bearing interest at the rate provided
in section 2.7(a).

         "PROHIBITED TRANSACTION" means a transaction with respect to a Plan
that is prohibited under section 4975 of the Code or section 406 of ERISA and
not exempt under section 4975 of the Code or section 408 of ERISA.

         "RCRA" means the Resource Conservation and Recovery Act, as the same
may be amended from time to time, 42 U.S.C. sec. 6901 ET SEQ.

         "REAL PROPERTY" means, as to any person, all of the right, title and
interest of such person in and to land, improvements and fixtures, including
Leaseholds.

         "RECEIVABLES SUBSIDIARY" means Royal Appliance Receivables, Inc., an
Ohio corporation, so long as such corporation is a participant in the Permitted
Receivables Program.

         "REDEEMABLE STOCK" means with respect to any person, any capital stock
or similar equity interests of such person that (i) is by its terms subject to
mandatory redemption, in whole or in part, pursuant to a sinking fund, scheduled
redemption or similar provisions, at any time prior to the latest Maturity Date;
or (ii) otherwise is required to be repurchased or retired on a scheduled date
or dates, upon the occurrence of any event or circumstance, at the option of the
holder or holders thereof, or otherwise, at any time prior to the latest
Maturity Date under this Agreement, other than any such repurchase or retirement
occasioned by a "change of control" or similar event.

         "REFERENCE BANKS" means (i) NCB and (ii) any other Lender or Lenders
selected as a Reference Bank by the Administrative Agent and the Required
Lenders, PROVIDED, that if any of such Reference Banks is no longer a Lender,
such other Lender or Lenders as may be selected by the Administrative Agent
acting on instructions from the Required Lenders.

         "REGULATION D" means Regulation D of the Board of Governors of the
Federal Reserve System as from time to time in effect and any successor to all
or a portion thereof establishing reserve requirements.

         "REGULATION U" means Regulation U of the Board of Governors of the
Federal Reserve System as from time to time in effect and any successor to all
or a portion thereof establishing margin requirements.

         "REPORTABLE EVENT" means an event described in section 4043 of ERISA or
the regulations thereunder with respect to a Plan, other than those events as to
which the notice requirement is waived

                                       15
<PAGE>

under subsections .22, .23, .25, .27, .28, .30, .31, .32, .34, .35, .63, .64,
..65 or .67 of PBGC Regulation section 4043.

         "REQUIRED LENDERS" means Non-Defaulting Lenders whose outstanding Loans
and Unutilized Commitments constitute more than 66+2/3% of the sum of the total
outstanding Loans and Unutilized Commitments of Non-Defaulting Lenders (PROVIDED
that, for purposes hereof, neither the Borrower, nor any of its Affiliates,
shall be included in (i) the Lenders holding such amount of the Loans or having
such amount of the Unutilized Commitments, or (ii) determining the aggregate
unpaid principal amount of the Loans or Unutilized Commitments).

         "RESTRICTED STOCK PAYMENTS" means (i) any dividend or other
distribution (whether in cash, securities or other property) with respect to any
shares of any class of capital stock of the Borrower or any Subsidiary, or (ii)
any payment (whether in cash, securities or other property), including any
sinking fund or similar deposit, on account of the purchase, redemption,
retirement, acquisition, cancellation or termination of any such shares of
capital stock of the Borrower or any option, warrant or other right to acquire
any such shares of capital stock of the Borrower.

         "SALE AND LEASE-BACK TRANSACTION" means any arrangement with any person
providing for the leasing by the Borrower or any Subsidiary of the Borrower of
any property (except for temporary leases for a term, including any renewal
thereof, of not more than one year and except for leases between the Borrower
and a Subsidiary or between Subsidiaries), which property has been or is to be
sold or transferred by the Borrower or such Subsidiary to such person.

         "S&P" means Standard & Poor's Ratings Group, a division of McGraw Hill,
Inc., and its successors.

         "SEC" means the United States Securities and Exchange Commission.

         "SEC REGULATION D" means Regulation D as promulgated under the
Securities Act of 1933, as amended, as the same may be in effect from time to
time.

         "SECTION 5.4(b)(ii) CERTIFICATE" has the meaning provided in section
5.4(b)(ii).

         "SECURITY AGREEMENT" means an Amended and Restated Security Agreement
substantially in the form attached hereto as Exhibit C-1, as the same may be
amended, restated, amended and restated, supplemented or otherwise modified from
time to time.

         "SECURITY DOCUMENTS" means, collectively, the Security Agreement, the
Pledge Agreement, the Collateral Assignment of Trademarks, the Collateral
Assignment of Patents, the Tyler Mortgage and each other document pursuant to
which any Lien or security interest is granted by any Credit Party to the
Collateral Agent as security for any of the Obligations.

         "STANDARD PERMITTED LIENS" means the following:

                  (i) Liens for taxes not yet delinquent or Liens for taxes
         being contested in good faith and by appropriate proceedings for which
         adequate reserves (in the good faith judgment of the management of the
         Borrower) have been established;

                  (ii) Liens in respect of property or assets imposed by law
         which were incurred in the ordinary course of business, such as
         carriers', warehousemen's, materialmen's and mechanics' Liens and other
         similar Liens arising in the ordinary course of business, which do not
         in the

                                       16
<PAGE>

         aggregate materially detract from the value of such property or assets
         or materially impair the use thereof in the operation of the business
         of the Borrower or any Subsidiary;

                  (iii) Liens created by this Agreement or the other Credit
         Documents;

                  (iv) Liens (x) in existence on the Closing Date which are
         listed, and the Indebtedness secured thereby and the property subject
         thereto on the Closing Date described, in Annex IV, or (y) arising out
         of the refinancing, extension, renewal or refunding of any Indebtedness
         secured by any such Liens, PROVIDED that the principal amount of such
         Indebtedness is not increased and such Indebtedness is not secured by
         any additional assets;

                  (v) Liens arising from judgments, decrees or attachments in
         circumstances not constituting an Event of Default under section
         10.1(g);

                  (vi) Liens (other than any Lien imposed by ERISA) incurred or
         deposits made in the ordinary course of business in connection with
         workers' compensation, unemployment insurance and other types of social
         security; and mechanic's Liens, carrier's Liens, and other Liens to
         secure the performance of tenders, statutory obligations, contract
         bids, government contracts, performance and return-of-money bonds and
         other similar obligations, incurred in the ordinary course of business
         (exclusive of obligations in respect of the payment for borrowed
         money), whether pursuant to statutory requirements, common law or
         consensual arrangements;

                  (vii) Leases or subleases granted to others not interfering in
         any material respect with the business of the Borrower or any of its
         Subsidiaries and any interest or title of a lessor under any lease not
         in violation of this Agreement;

                  (viii) easements, rights-of-way, zoning or deed restrictions,
         minor defects or irregularities in title and other similar charges or
         encumbrances not interfering in any material respect with the ordinary
         conduct of the business of the Borrower or any of its Subsidiaries
         considered as an entirety; and

                  (ix) Liens arising from financing statements regarding
         property subject to leases not in violation of the requirements of this
         Agreement, PROVIDED that such Liens are only in respect of the property
         subject to, and secure only, the respective lease (and any other lease
         with the same or an affiliated lessor).

         "STATED AMOUNT" means, with respect to any Letter of Credit, the
maximum available to be drawn thereunder (regardless of whether any conditions
or other requirements for drawing could then be met).

         "SUBORDINATED INDEBTEDNESS" means any Indebtedness which has been
subordinated to the Obligations in such manner and to such extent as the
Administrative Agent (acting on instructions from the Required Lenders) may
require.

         "SUBSIDIARY" of any person means and includes (i) any corporation more
than 50% of whose stock of any class or classes having by the terms thereof
ordinary voting power to elect a majority of the directors of such corporation
(irrespective of whether or not at the time stock of any class or classes of
such corporation shall have or might have voting power by reason of the
happening of any contingency) is at the time owned by such person directly or
indirectly through Subsidiaries and (ii) any partnership, association, joint
venture or other entity in which such person directly or indirectly through
Subsidiaries, has more than a 50% equity interest at the time. Unless otherwise
expressly provided, all references herein to "Subsidiary" means a Subsidiary of
the Borrower.

                                       17
<PAGE>

         "SUBSIDIARY GUARANTOR" means any Subsidiary which is a party to the
Subsidiary Guaranty.

         "SUBSIDIARY GUARANTY" means an Amended and Restated Subsidiary Guaranty
substantially in the form attached hereto as Exhibit D, as the same may be
amended, restated, amended and restated, supplemented or otherwise modified from
time to time.

         "SYNTHETIC LEASE" means any lease (i) that is accounted for by the
lessee as an Operating Lease, and (ii) under which the lessee is intended to be
the "owner" of the leased property for Federal income tax purposes.

         "TESTING PERIOD" means for any determination a single period consisting
of the four consecutive fiscal quarters of the Borrower then last ended (whether
or not such quarters are all within the same fiscal year), EXCEPT that if a
particular provision of this Agreement indicates that a Testing Period shall be
of a different specified duration, such Testing Period shall consist of the
particular fiscal quarter or quarters then last ended which are so indicated in
such provision.

         "TOTAL COMMITMENT" means the sum of the Commitments of the Lenders.

         "TYLER BOULEVARD FACILITY" means the Borrower's approximately 300,000
square foot shipping facility and associated and adjacent Real Property located
at 8000 and 8120 Tyler Boulevard, Mentor, Ohio 44060.

         "TYLER MORTGAGE" means an Open-End Mortgage, Assignment of Leases and
Rents and Fixture Filing substantially in the form attached hereto as Exhibit
C-5, as the same may be amended, restated, amended and restated, supplemented or
otherwise modified from time to time, granting to the Collateral Agent a first
lien on the Tyler Boulevard Facility.

         "TYPE" means any type of Loan determined with respect to the interest
option applicable thereto, I.E., a Prime Rate Loan or Eurodollar Loan.

         "UCC" means the Uniform Commercial Code.

         "UNFUNDED CURRENT LIABILITY" means, with respect to any Plan, the
amount, if any, by which the actuarial present value of the accumulated plan
benefits under the Plan as of the close of its most recent plan year exceeds the
fair market value of the assets allocable thereto, each determined in accordance
with Statement of Financial Accounting Standards No. 87, based upon the
actuarial assumptions used by the Plan's actuary in the most recent annual
valuation of the Plan.

         "UNITED STATES" means the United States of America.

         "UNPAID DRAWING" has the meaning provided in section 3.3(a).

         "UNUTILIZED COMMITMENT" means, for any Lender at any time, the excess
of (i) such Lender's Commitment at such time over (ii) the sum of (x) the
principal amount of Loans made by such Lender and outstanding at such time plus
(y) such Lender's Percentage of Letter of Credit Outstandings at such time.

         "UNUTILIZED TOTAL COMMITMENT" means, at any time, the excess of (i) the
Total Commitment at such time over (ii) the sum of (x) the aggregate principal
amount of all Loans then outstanding plus (y) the aggregate Letter of Credit
Outstandings at such time.

                                       18
<PAGE>

         "WHOLLY-OWNED SUBSIDIARY" means each Subsidiary of the Borrower at
least 95% of whose capital stock, equity interests and partnership interests,
other than director's qualifying shares or similar interests, are owned directly
or indirectly by the Borrower.

         "WRITTEN", "WRITTEN" or "IN WRITING" means any form of written
communication or a communication by means of telex, facsimile transmission,
telegraph or cable.

         1.2 COMPUTATION OF TIME PERIODS. In this Agreement in the computation
of periods of time from a specified date to a later specified date, the word
"from" means "from and including" and the words "to" and "until" each means "to
but excluding".

         1.3 ACCOUNTING TERMS. Except as otherwise specifically provided herein,
all terms of an accounting or financial nature shall be construed in accordance
with GAAP, as in effect from time to time; PROVIDED that, if the Borrower
notifies the Administrative Agent that the Borrower requests an amendment to any
provision of section 8 or 9 hereof to eliminate the effect of any change
occurring after the Closing Date in GAAP or in the application thereof to such
provision (or if the Administrative Agent notifies the Borrower that the
Required Lenders request an amendment to any such provision hereof for such
purposes), regardless of whether any such notice is given before or after such
change in GAAP or in the application thereof, then such provision shall be
interpreted on the basis of GAAP as in effect and applied immediately before
such change shall have become effective until such notice shall have been
withdrawn or such provision amended in accordance with the requirements of this
Agreement.

         1.4 TERMS GENERALLY. The definitions of terms herein shall apply
equally to the singular and plural forms of the terms defined. Whenever the
context may require, any pronoun shall include the corresponding masculine,
feminine and neuter forms. The words "include", "includes" and "including" shall
be deemed to be followed by the phrase "without limitation". The word "will"
shall be construed to have the same meaning and effect as the word "shall".
Unless the context requires otherwise, (a) any definition of or reference to any
agreement, instrument or other document herein shall be construed as referring
to such agreement, instrument or other document as from time to time amended,
supplemented or otherwise modified (subject to any restrictions on such
amendments, supplements or modifications set forth herein), (b) any reference
herein to any person shall be construed to include such person's successors and
assigns, (c) the words "herein", "hereof" and "hereunder", and words of similar
import, shall be construed to refer to this Agreement in its entirety and not to
any particular provision hereof, (d) all references herein to sections, Annexes
and Exhibits shall be construed to refer to sections of, and Annexes and
Exhibits to, this Agreement, and (e) the words "asset" and "property" shall be
construed to have the same meaning and effect and to refer to any and all real
property, tangible and intangible assets and properties, including cash,
securities, accounts and contract rights, and interests in any of the foregoing.

         1.5 CURRENCY EQUIVALENTS. For purposes of this Agreement, except as
otherwise specified herein, (i) the equivalent in Dollars of any Alternative
Currency shall be determined by using the quoted spot rate at which the
Administrative Agent offers to exchange Dollars for such Alternative Currency at
its Payment Office at 9:00 A.M. (local time at the Payment Office) two Business
Days prior to the date on which such equivalent is to be determined, and (ii)
the equivalent in any Alternative Currency of Dollars shall be determined by
using the quoted spot rate at which the Administrative Agent's Payment Office
offers to exchange such Alternative Currency for Dollars at the Payment Office
at 9:00 A.M. (local time at the Payment Office) two Business Days prior to the
date on which such equivalent is to be determined; PROVIDED, that (A) the
equivalent in Dollars of any Unpaid Drawing in respect of any Letter of Credit
denominated in an Alternative Currency shall be determined at the time the
drawing under such Letter of Credit was paid or disbursed by the applicable
Letter of Credit Issuer; (B) for purposes of sections 2.1, 3.1(b) and 5.2, the
equivalent in Dollars of the Stated Amount of any Letter of Credit denominated
in an

                                       19
<PAGE>

Alternative Currency shall be calculated (x) on the date of the issuance of the
respective Letter of Credit, (y) on the first Business Day of each calendar
month thereafter and (z) in any other case where the same is required or
permitted to be calculated, on such other day as the Administrative Agent may,
in its sole discretion, consider appropriate; and (C) for purposes of sections
4.1(b) and (c), the equivalent in Dollars of the Stated Amount of any Letter of
Credit denominated in an Alternative Currency shall be calculated as of 9:00
A.M. (local time at the Payment Office) on the date of issuance (or any increase
in the amount or renewal) of any applicable Letter of Credit.

         SECTION 2. AMOUNT AND TERMS OF LOANS.

         2.1 COMMITMENTS FOR LOANS. Subject to and upon the terms and conditions
herein set forth, each Lender severally agrees to make a loan or loans (each a
"LOAN" and, collectively, the "LOANS") to the Borrower, which Loans shall be
drawn in accordance with the following provisions:

         (a) Loans may be incurred by the Borrower at any time and from time to
time on and after the Closing Date and prior to the Maturity Date;

         (b) except as otherwise provided, Loans may, at the option of the
Borrower, be incurred and maintained as, or converted into, Loans which are
Prime Rate Loans or Eurodollar Loans, in each case denominated in Dollars,
PROVIDED that all Loans made as part of the same Borrowing shall, unless
otherwise specifically provided herein, consist of Loans of the same Type;

         (c) Loans may be repaid or prepaid and reborrowed in accordance with
the provisions hereof; and

         (d) Loans made by any Lender shall not exceed for such Lender at any
time outstanding that aggregate principal amount which, when added to the
product at such time of (i) such Lender's Percentage, times (ii) the aggregate
Letter of Credit Outstandings, equals the Commitment of such Lender at such
time.

         (e) On the Closing Date, this Agreement and the other Credit Documents
shall not be deemed or construed to provide for or effect a repayment and
re-advance of any portion of the Borrower's Indebtedness now outstanding under
the Existing Credit Agreement, it being the intention of the Borrower and the
Lenders that the Indebtedness owing under this Agreement be and hereby is the
same Indebtedness as that owing pursuant to the Existing Credit Agreement
immediately prior to the effectiveness of the amendment and restatement thereof
pursuant to the terms and conditions of this Agreement; provided, that on the
Closing Date, such Indebtedness shall be adjusted by the amounts set forth in
this Agreement, shall be re-allocated among the Lenders in accordance with their
Commitments established pursuant to this Agreement, and shall be governed by the
amended and restated terms and conditions effected by this Agreement.

         2.2 MINIMUM BORROWING AMOUNTS; PRO RATA BORROWINGS. (a) The aggregate
principal amount of each Borrowing by the Borrower shall not be less than the
Minimum Borrowing Amount. More than one Borrowing may be incurred by the
Borrower on any day, PROVIDED that (i) if there are two or more Borrowings on a
single day by the Borrower which consist of Eurodollar Loans, each such
Borrowing shall have a different initial Interest Period, and (ii) at no time
shall there be more than nine Borrowings of Eurodollar Loans outstanding
hereunder.

         (b) All Borrowings shall be made by the Lenders PRO RATA on the basis
of their respective Commitments. It is understood that no Lender shall be
responsible for any default by any other Lender in its obligation to make Loans
hereunder and that each Lender shall be obligated to make the Loans

                                       20
<PAGE>

provided to be made by it hereunder, regardless of the failure of any other
Lender to fulfill its Commitment hereunder.

         2.3 NOTICE OF BORROWING. (a) Whenever the Borrower desires to incur
Loans, it shall give the Administrative Agent at its Notice Office,

                  (A) BORROWINGS OF EURODOLLAR LOANS: prior to 12:00 noon (local
         time at its Notice Office), at least three Business Days' prior written
         or telephonic notice (in the case of telephonic notice, promptly
         confirmed in writing if so requested by the Administrative Agent) of
         each Borrowing of Eurodollar Loans to be made hereunder, or

                  (B) BORROWINGS OF PRIME RATE LOANS: prior to 12:00 noon (local
         time at its Notice Office) on the proposed date thereof written or
         telephonic notice (in the case of telephonic notice, promptly confirmed
         in writing if so requested by the Administrative Agent) of each
         Borrowing of Prime Rate Loans to be made hereunder.

Each such notice (each such notice, a "NOTICE OF BORROWING") shall (if requested
by the Administrative Agent to be confirmed in writing), be substantially in the
form of Exhibit B-1, and in any event shall be irrevocable and shall specify:
(i) the aggregate principal amount of the Loans to be made pursuant to such
Borrowing; (ii) the date of the Borrowing (which shall be a Business Day); (iii)
whether the Borrowing shall consist of Prime Rate Loans or Eurodollar Loans; and
(iv) if the requested Borrowing consists of Eurodollar Loans, the Interest
Period to be initially applicable thereto. The Administrative Agent shall
promptly give each Lender written notice (or telephonic notice promptly
confirmed in writing) of each proposed Borrowing, of such Lender's proportionate
share thereof and of the other matters covered by the Notice of Borrowing
relating thereto.

         (b) Without in any way limiting the obligation of the Borrower to
confirm in writing any telephonic notice permitted to be given hereunder, the
Administrative Agent may act prior to receipt of written confirmation without
liability upon the basis of such telephonic notice believed by the
Administrative Agent in good faith to be from an Authorized Officer of the
Borrower entitled to give telephonic notices under this Agreement on behalf of
the Borrower. In each such case, the Administrative Agent's record of the terms
of such telephonic notice shall be conclusive absent manifest error.

         2.4 DISBURSEMENT OF FUNDS. (a) No later than 2:00 P.M. (local time at
the Payment Office) on the date specified in each Notice of Borrowing relating
to Eurodollar Loans, and no later than 2:00 P.M. (local time at the Payment
Office) on the date specified in each Notice of Borrowing relating to Prime Rate
Loans, each Lender will make available its PRO RATA share of each Borrowing
requested to be made on such date in the manner provided below. All amounts
shall be made available to the Administrative Agent in Dollars and immediately
available funds at the Payment Office and the Administrative Agent promptly will
make available to the Borrower by depositing to its account at the Payment
Office the aggregate of the amounts so made available in the type of funds
received. Unless the Administrative Agent shall have been notified by any Lender
prior to the date of Borrowing that such Lender does not intend to make
available to the Administrative Agent its portion of the Borrowing or Borrowings
to be made on such date, the Administrative Agent may assume that such Lender
has made such amount available to the Administrative Agent on such date of
Borrowing, and the Administrative Agent, in reliance upon such assumption, may
(in its sole discretion and without any obligation to do so) make available to
the Borrower a corresponding amount. If such corresponding amount is not in fact
made available to the Administrative Agent by such Lender and the Administrative
Agent has made available same to the Borrower, the Administrative Agent shall be
entitled to recover such corresponding amount from such Lender. If such Lender
does not pay such corresponding amount forthwith upon the Administrative Agent's
demand therefor, the Administrative Agent shall promptly notify the Borrower,

                                       21
<PAGE>

and the Borrower shall immediately pay such corresponding amount to the
Administrative Agent. The Administrative Agent shall also be entitled to recover
from such Lender or the Borrower, as the case may be, interest on such
corresponding amount in respect of each day from the date such corresponding
amount was made available by the Administrative Agent to the Borrower to the
date such corresponding amount is recovered by the Administrative Agent, at a
rate per annum equal to (x) if paid by such Lender, the overnight Federal Funds
Effective Rate or (y) if paid by the Borrower, the then applicable rate of
interest, calculated in accordance with section 2.7, for the respective Loans
(but without any requirement to pay any amounts in respect thereof pursuant to
section 2.10).

         (b) Nothing herein and no subsequent termination of the Commitments
pursuant to section 4.2 or 4.3 shall be deemed to relieve any Lender from its
obligation to fulfill its commitments hereunder and in existence from time to
time or to prejudice any rights which the Borrower may have against any Lender
as a result of any default by such Lender hereunder.

         2.5 NOTES AND LOAN ACCOUNTS. (a) LOANS EVIDENCED BY NOTES. The
Borrower's obligation to pay the principal of, and interest on, the Loans made
to it by each Lender shall be evidenced by a Note.

         (b) FORM OF NOTE. The Note issued by the Borrower to a Lender shall:
(i) be executed by the Borrower; (ii) be payable to the order of such Lender and
be dated on or prior to the date the first Loan outstanding thereunder is made;
(iii) be payable in the principal amount of Loans evidenced thereby; (iv) mature
on the Maturity Date; (v) bear interest as provided in section 2.7 in respect of
the Prime Rate Loans or Eurodollar Loans, as the case may be, evidenced thereby;
(vi) be subject to mandatory prepayment as provided in section 5.2; and (vii) be
entitled to the benefits of this Agreement and the other Credit Documents.

         (c) LOAN ACCOUNTS OF LENDERS. Each Lender shall maintain in accordance
with its usual practice an account or accounts evidencing the indebtedness of
the Borrower to such Lender resulting from each Loan made by such Lender,
including the amounts of principal and interest payable and paid to such Lender
from time to time hereunder.

         (d) LOAN ACCOUNTS OF ADMINISTRATIVE AGENT. The Administrative Agent
shall maintain accounts in which it shall record (i) the amount of each Loan
made hereunder, the Type thereof and the applicable Interest Period if such Loan
is a Eurodollar Loan, (ii) the amount of any principal due and payable or to
become due and payable from the Borrower to each Lender hereunder, and (iii) the
amount of any sum received by the Administrative Agent hereunder for the account
of the Lenders and each Lender's share thereof.

         (e) EFFECT OF LOAN ACCOUNTS. The entries made in the accounts
maintained pursuant to section 2.5(c) and (d) shall be PRIMA FACIE evidence of
the existence and amounts and amounts of the obligations recorded therein;
PROVIDED, that the failure of any Lender or the Administrative Agent to maintain
such accounts or any error therein shall not in any manner affect the obligation
of the Borrower to repay or prepay the Loans in accordance with the terms of
this Agreement.

         (f) ENDORSEMENTS OF AMOUNTS ON NOTES PRIOR TO TRANSFER. Each Lender
will, prior to any transfer of any of the Notes issued to it by the Borrower,
endorse on the reverse side thereof or the grid attached thereto the outstanding
principal amount of Loans evidenced thereby. Failure to make any such notation
or any error in any such notation shall not affect the Borrower's obligations in
respect of such Loans.

         2.6 CONVERSIONS. The Borrower shall have the option to Convert on any
Business Day all or a portion at least equal to the applicable Minimum Borrowing
Amount of the outstanding principal

                                       22
<PAGE>

amount of its Loans of one Type owing by it into a Borrowing or Borrowings of
another Type of Loans which can be made hereunder, PROVIDED that:

         (a) no partial Conversion of a Borrowing of Eurodollar Loans shall
reduce the outstanding principal amount of the Eurodollar Loans made pursuant to
such Borrowing to less than the Minimum Borrowing Amount applicable thereto;

         (b) any Conversion of Eurodollar Loans into Prime Rate Loans shall be
made on, and only on, the last day of an Interest Period for such Eurodollar
Loans;

         (c) Prime Rate Loans may only be Converted into Eurodollar Loans if no
Default under section 10.1(a) or Event of Default is in existence on the date of
the Conversion unless the Required Lenders otherwise agree;

         (d) Prime Rate Loans may not be Converted into Eurodollar Loans during
any period when such Conversion is not permitted under section 2.9; and

         (e) Borrowings of Eurodollar Loans resulting from this section 2.6
shall conform to the requirements of section 2.2(a).

Each such Conversion shall be effected by the Borrower giving the Administrative
Agent at its Notice Office, prior to 11:00 A.M. (local time at such Notice
Office), at least three Business Days' (or prior to 11:00 A.M. (local time at
such Notice Office) same Business Day's, in the case of a Conversion into Prime
Rate Loans) prior written notice (or telephonic notice promptly confirmed in
writing if so requested by the Administrative Agent) (each a "NOTICE OF
CONVERSION"), substantially in the form of Exhibit B-2, specifying the Loans to
be so Converted, the Type of Loans to be Converted into and, if to be Converted
into a Borrowing of Eurodollar Loans, the Interest Period to be initially
applicable thereto. The Administrative Agent shall give each Lender prompt
notice of any such proposed Conversion affecting any of its Loans. For the
avoidance of doubt, the prepayment or repayment of any Loans out of the proceeds
of other Loans by the Borrower is not considered a Conversion of Loans into
other Loans.

         2.7 INTEREST. (a) INTEREST ON PRIME RATE LOANS. During such periods as
a Loan is a Prime Rate Loan, it shall bear interest at a fluctuating rate per
annum which shall at all times be equal to the Prime Rate then in effect PLUS
the Applicable Prime Rate Margin then in effect.

         (b) INTEREST ON EURODOLLAR LOANS. During such periods as a Loan is a
Eurodollar Loan, it shall bear interest at a rate per annum which shall at all
times during an Interest Period therefor be the relevant Adjusted Eurodollar
Rate for such Eurodollar Loan for such Interest Period plus the Applicable
Eurodollar Margin from time to time in effect.

         (c) DEFAULT INTEREST. Notwithstanding the above provisions, if a
Default under section 10.1(a) or Event of Default is in existence, all
outstanding amounts of principal and, to the extent permitted by law, all
overdue interest, in respect of each Loan shall bear interest, payable on
demand, at a fluctuating rate per annum equal to 2% per annum above the rate in
effect from time to time pursuant to section 2.7(a). If any amount (other than
the principal of and interest on the Loans) payable by the Borrower under the
Credit Documents is not paid when due, such amount shall bear interest, payable
on demand, at a fluctuating rate per annum equal to 2% per annum above the rate
in effect from time to time pursuant to section 2.7(a).

         (d) ACCRUAL AND PAYMENT OF INTEREST. Interest shall accrue from and
including the date of any Borrowing to but excluding the date of any prepayment
or repayment thereof and shall be payable

                                       23
<PAGE>

                  (i) in respect of each Prime Rate Loan, quarterly in arrears
         on the first Business Day of each April, July, October and January;

                  (ii) in respect of each Eurodollar Loan, on the last day of
         each Interest Period applicable thereto and in the case of an Interest
         Period in excess of three months, on the dates which are successively
         three months after the commencement of such Interest Period; and

                  (iii) in respect of each Loan, on any prepayment or Conversion
         (on the amount prepaid or Converted), at maturity (whether by
         acceleration or otherwise) and, after such maturity, on demand.

         (e) COMPUTATIONS OF INTEREST. All computations of interest hereunder
shall be made in accordance with section 12.7(b).

         (f) INFORMATION AS TO RATES. The Administrative Agent upon determining
the interest rate for any Borrowing shall promptly notify the Borrower and the
affected Lenders thereof. If the Administrative Agent is unable to determine the
Adjusted Eurodollar Rate for any Borrowing of Eurodollar Loans by reference to
the Telerate screen or other information provided by a service organization
referred to in clause (i) of the definition of the term Adjusted Eurodollar
Rate, then each Reference Bank agrees to furnish the Administrative Agent timely
information for the purpose of determining the Adjusted Eurodollar Rate for any
such Borrowing. If any one or more of the Reference Banks shall not timely
furnish such information, the Administrative Agent shall determine the Adjusted
Eurodollar Rate on the basis of timely information furnished by the remaining
Reference Banks.

         (g) INTEREST RATE MARGINS. As used herein, the term "APPLICABLE PRIME
RATE MARGIN", as applied to any Loan which is a Prime Rate Loan, and the term
"APPLICABLE EURODOLLAR MARGIN", as applied to any Loan which is a Eurodollar
Loan, means the particular rate per annum determined by the Administrative Agent
in accordance with the Pricing Grid Table which appears below, based on the
Borrower's ratio of Consolidated Total Adjusted Debt to Consolidated EBITDA, as
computed in accordance with section 9.7 hereof, and such Pricing Grid Table, and
the following provisions:

                  (i) Initially, until changed hereunder in accordance with the
         following provisions, the Applicable Prime Rate Margin will be 25.00
         basis points per annum and the Applicable Eurodollar Margin will be
         175.00 basis points per annum.

                  (ii) Commencing with the fiscal quarter of the Borrower ended
         on or nearest to June 30, 2002, and continuing with each fiscal quarter
         thereafter, the Administrative Agent will determine the Applicable
         Prime Rate Margin for any Prime Rate Loan and the Applicable Eurodollar
         Margin for any Eurodollar Loan in accordance with the Pricing Grid
         Table, based on the Borrower's ratio of (x) Consolidated Total Adjusted
         Debt as of the end of the fiscal quarter, to (y) Consolidated EBITDA
         for the Testing Period ended on the last day of the fiscal quarter, as
         computed in accordance with section 9.7 hereof, and identified in such
         Pricing Grid Table. Changes in the Applicable Prime Rate Margin and the
         Applicable Eurodollar Margin based upon changes in such ratio shall
         become effective on the first day of the month following the receipt by
         the Administrative Agent pursuant to section 8.1(a) or (b), as
         applicable, of the financial statements of the Borrower, accompanied by
         the certificate and calculations referred to in section 8.1(c),
         demonstrating the computation of such ratio, based upon the ratio in
         effect at the end of the applicable period covered (in whole or in
         part) by such financial statements.

                  (iii) Notwithstanding the above provisions, during any period
         when (A) the Borrower has failed to timely deliver its consolidated
         financial statements referred to in section 8.1(a) or

                                       24
<PAGE>

         (b), accompanied by the certificate and calculations referred to in
         section 8.1(c), (B) a Default under section 10.1(a) has occurred and is
         continuing, or (C) an Event of Default has occurred and is continuing,
         the Applicable Prime Rate Margin and the Applicable Eurodollar Margin
         shall each be the highest rate per annum indicated therefor in the
         Pricing Grid Table, regardless of the Borrower's ratio of Consolidated
         Total Adjusted Debt to Consolidated EBITDA at such time.

                  (iv) Any changes in the Applicable Prime Rate Margin or the
         Applicable Eurodollar Margin shall be determined by the Administrative
         Agent in accordance with the above provisions and the Administrative
         Agent will promptly provide notice of such determinations to the
         Borrower and the Lenders. Any such determination by the Administrative
         Agent pursuant to this section 2.7(g) shall be conclusive and binding
         absent manifest error.

                               PRICING GRID TABLE
                           (expressed in basis points)

<TABLE>
<CAPTION>
============================================ =========================== ====================== ====================
                 Ratio of
     Consolidated Total Adjusted Debt
                    to                         Applicable Eurodollar       Applicable Prime         Applicable
            Consolidated EBITDA                        Margin                 Rate Margin       Commitment Fee Rate
-------------------------------------------- --------------------------- ---------------------- --------------------
<S>                                                    <C>                      <C>                    <C>
Greater than or equal to 2.00 to 1.00 and              250.00                   100.00                 50.00
less than 2.50 to 1.00

-------------------------------------------- --------------------------- ---------------------- --------------------
Greater than or equal to 1.50 to 1.00 and              212.50                    67.50                 42.50
less than 2.00 to 1.00

-------------------------------------------- --------------------------- ---------------------- --------------------
Greater than or equal to 1.00 to 1.00 and              175.00                    25.00                 35.00
less than 1.50 to 1.00

-------------------------------------------- --------------------------- ---------------------- --------------------
Less than 1.00 to 1.00                                 137.50                     -0-                  25.00

============================================ =========================== ====================== ====================
</TABLE>

         2.8 SELECTION AND CONTINUATION OF INTEREST PERIODS. (a) The Borrower
shall have the right

         (x) at the time it gives a Notice of Borrowing or Notice of Conversion
         in respect of the making of or Conversion into a Borrowing consisting
         of Eurodollar Loans, to select in such Notice the Interest Period to be
         applicable to such Borrowing, and

         (y) prior to 11:00 A.M. (local time at the Notice Office) on the third
         Business Day prior to the expiration of an Interest Period applicable
         to a Borrowing consisting of Eurodollar Loans, to elect by giving the
         Administrative Agent written or telephonic notice (in the case of
         telephonic notice, promptly confirmed in writing if so requested by the
         Administrative Agent) to Continue all or the Minimum Borrowing Amount
         of the principal amount of such Loans as one or more Borrowings of
         Eurodollar Loans and to select the Interest Period to be applicable to
         any such Borrowing (any such notice, a "NOTICE OF CONTINUATION"),

                                       25
<PAGE>

which Interest Period shall, at the option of the Borrower, be a one, two, three
or six month period; PROVIDED, that notwithstanding anything to the contrary
contained above, the Borrower's right to select an Interest Period or to effect
any Continuation shall be subject to the applicable provisions of section 2.9
and to the following:

                  (i) the initial Interest Period for any Borrowing of
         Eurodollar Loans shall commence on the date of such Borrowing (the date
         of a Borrowing resulting from a Conversion or Continuation shall be the
         date of such Conversion or Continuation) and each Interest Period
         occurring thereafter in respect of such Borrowing shall commence on the
         day on which the next preceding Interest Period expires;

                  (ii) if any Interest Period begins on a day for which there is
         no numerically corresponding day in the calendar month at the end of
         such Interest Period, such Interest Period shall end on the last
         Business Day of such calendar month;

                  (iii) if any Interest Period would otherwise expire on a day
         which is not a Business Day, such Interest Period shall expire on the
         next succeeding Business Day, provided that if any Interest Period
         would otherwise expire on a day which is not a Business Day but is a
         day of the month after which no further Business Day occurs in such
         month, such Interest Period shall expire on the next preceding Business
         Day;

                  (iv) no Interest Period for any Eurodollar Loan may be
         selected which would end after the Maturity Date;

                  (v) each Borrowing of Eurodollar Loans resulting from any
         Continuation shall be in at least the Minimum Borrowing Amount
         applicable thereto; and

                  (vi) no Interest Period may be elected at any time when a
         Default under section 10.1(a) or an Event of Default is then in
         existence unless the Required Lenders otherwise agree.

         (b) If upon the expiration of any Interest Period the Borrower has
failed to (or may not) elect a new Interest Period to be applicable to the
respective Borrowing of Eurodollar Loans as provided above, the Borrower shall
be deemed to have elected to Convert such Borrowing to Prime Rate Loans
effective as of the expiration date of such current Interest Period. If the
Borrower fails to specify in a Notice of Continuation the Interest Period for
any Eurodollar Loans which will be Continued as Eurodollar Loans, such Interest
Period shall be deemed to be one month.

         2.9 INCREASED COSTS, ILLEGALITY. (a) In the event that (x) in the case
of clause (i) below, the Administrative Agent or (y) in the case of clauses (ii)
and (iii) below, any Lender, shall have determined on a reasonable basis (which
determination shall, absent manifest error, be final and conclusive and binding
upon all parties hereto):

                  (i) on any date for determining the Adjusted Eurodollar Rate
         for any Interest Period that, by reason of any changes arising after
         the Closing Date affecting the interbank Eurodollar market, adequate
         and fair means do not exist for ascertaining the applicable interest
         rate on the basis provided for in the definition of Adjusted Eurodollar
         Rate; or

                  (ii) at any time, that such Lender shall incur increased costs
         or reductions in the amounts received or receivable hereunder in an
         amount which such Lender deems material with respect to any Eurodollar
         Loans (other than any increased cost or reduction in the amount
         received or receivable resulting from the imposition of or a change in
         the rate of taxes or similar

                                       26
<PAGE>

         charges) because of (x) any change since the Closing Date in any
         applicable law, governmental rule, regulation, guideline, order or
         request (whether or not having the force of law), or in the
         interpretation or administration thereof and including the introduction
         of any new law or governmental rule, regulation, guideline, order or
         request (such as, for example, but not limited to, a change in official
         reserve requirements, but, in all events, excluding reserves includable
         in the Adjusted Eurodollar Rate pursuant to the definition thereof) or
         (y) other circumstances adversely affecting the interbank Eurodollar
         market; or

                  (iii) at any time, that the making or Continuance of any
         Eurodollar Loan has become unlawful by compliance by such Lender in
         good faith with any change since the Closing Date in any law,
         governmental rule, regulation, guideline or order, or the official
         interpretation or application thereof, or would conflict with any
         thereof not having the force of law but with which such Lender
         customarily complies or has become impracticable as a result of a
         contingency occurring after the Closing Date which materially adversely
         affects the interbank Eurodollar market;

THEN, and in any such event, such Lender (or the Administrative Agent in the
case of clause (i) above) shall (x) on or promptly following such date or time
and (y) within 10 Business Days of the date on which such event no longer exists
give notice (by telephone confirmed in writing) to the Borrower and to the
Administrative Agent of such determination (which notice the Administrative
Agent shall promptly transmit to each of the other Lenders). Thereafter (x) in
the case of clause (i) above, Eurodollar Loans shall no longer be available
until such time as the Administrative Agent notifies the Borrower and the
Lenders that the circumstances giving rise to such notice by the Administrative
Agent no longer exist, and any Notice of Borrowing, Notice of Continuation or
Notice of Conversion given by the Borrower with respect to Eurodollar Loans
which have not yet been incurred, Continued or Converted shall be deemed
rescinded by the Borrower or, in the case of a Notice of Borrowing, shall, at
the option of the Borrower, be deemed converted into a Notice of Borrowing for
Prime Rate Loans to be made on the date of Borrowing contained in such Notice of
Borrowing, (y) in the case of clause (ii) above, the Borrower shall pay to such
Lender, upon written demand therefor, such additional amounts (in the form of an
increased rate of, or a different method of calculating, interest or otherwise
as such Lender shall determine) as shall be required to compensate such Lender,
for such increased costs or reductions in amounts receivable hereunder (a
written notice as to the additional amounts owed to such Lender, showing the
basis for the calculation thereof, which basis must be reasonable, submitted to
the Borrower by such Lender shall, absent manifest error, be final and
conclusive and binding upon all parties hereto) and (z) in the case of clause
(iii) above, the Borrower shall take one of the actions specified in section
2.9(b) as promptly as possible and, in any event, within the time period
required by law.

         (b) At any time that any Eurodollar Loan is affected by the
circumstances described in section 2.9(a)(ii) or (iii), the Borrower may (and in
the case of a Eurodollar Loan affected pursuant to section 2.9(a)(iii) the
Borrower shall) either (i) if the affected Eurodollar Loan is then being made
pursuant to a Borrowing, by giving the Administrative Agent telephonic notice
(confirmed promptly in writing) thereof on the same date that the Borrower was
notified by a Lender pursuant to section 2.9(a)(ii) or (iii), cancel said
Borrowing, convert the related Notice of Borrowing into one requesting a
Borrowing of Prime Rate Loans or require the affected Lender to make its
requested Loan as a Prime Rate Loan, or (ii) if the affected Eurodollar Loan is
then outstanding, upon at least one Business Day's notice to the Administrative
Agent, require the affected Lender to Convert each such Eurodollar Loan into a
Prime Rate Loan, PROVIDED that if more than one Lender is affected at any time,
then all affected Lenders must be treated the same pursuant to this section
2.9(b).

         (c) If any Lender shall have determined that after the Closing Date,
the adoption of any applicable law, rule or regulation regarding capital
adequacy, or any change therein, or any change in the

                                       27
<PAGE>

interpretation or administration thereof by any governmental authority, central
bank or comparable agency charged by law with the interpretation or
administration thereof, or compliance by such Lender or its parent corporation
with any request or directive regarding capital adequacy (whether or not having
the force of law) of any such authority, central bank, or comparable agency, in
each case made subsequent to the Closing Date, has or would have the effect of
reducing by an amount reasonably deemed by such Lender to be material the rate
of return on such Lender's or its parent corporation's capital or assets as a
consequence of such Lender's commitments or obligations hereunder to a level
below that which such Lender or its parent corporation could have achieved but
for such adoption, effectiveness, change or compliance (taking into
consideration such Lender's or its parent corporation's policies with respect to
capital adequacy), then from time to time, within 15 days after demand by such
Lender (with a copy to the Administrative Agent), the Borrower shall pay to such
Lender such additional amount or amounts as will compensate such Lender or its
parent corporation for such reduction. Each Lender, upon determining in good
faith that any additional amounts will be payable pursuant to this section
2.9(c), will give prompt written notice thereof to the Borrower, which notice
shall set forth, in reasonable detail, the basis of the calculation of such
additional amounts, which basis must be reasonable, although the failure to give
any such notice shall not release or diminish any of the Borrower's obligations
to pay additional amounts pursuant to this section 2.9(c) upon the subsequent
receipt of such notice.

         (d) Notwithstanding anything in this Agreement to the contrary, (i) no
Lender shall be entitled to compensation or payment or reimbursement of other
amounts under section 2.9 or 3.5 for any amounts incurred or accruing more than
90 days prior to the giving of notice to the Borrower of additional costs or
other amounts of the nature described in such sections, and (ii) no Lender shall
demand compensation for any reduction referred to in section 2.9(c) or payment
or reimbursement of other amounts under section 3.5 if it shall not at the time
be the general policy or practice of such Lender to demand such compensation,
payment or reimbursement in similar circumstances under comparable provisions of
other credit agreements.

         2.10 BREAKAGE COMPENSATION. The Borrower shall compensate each
applicable Lender, upon its written request (which request shall set forth the
detailed basis for requesting and the method of calculating such compensation),
for all reasonable losses, expenses and liabilities (including, without
limitation, any loss, expense or liability incurred by reason of the liquidation
or reemployment of deposits or other funds required by such Lender to fund its
Eurodollar Loans) which such Lender may sustain: (i) if for any reason (other
than a default by such Lender or the Administrative Agent) a Borrowing of
Eurodollar Loans does not occur on a date specified therefor in a Notice of
Borrowing, Notice of Continuation or Notice of Conversion (whether or not
withdrawn by the Borrower or deemed withdrawn pursuant to section 2.9(a)); (ii)
if any repayment, prepayment or Conversion of any of its Eurodollar Loans occurs
on a date which is not the last day of an Interest Period applicable thereto;
(iii) if any prepayment of any of its Eurodollar Loans is not made on any date
specified in a notice of prepayment given by the Borrower; or (iv) as a
consequence of (x) any other default by the Borrower to repay its Eurodollar
Loans when required by the terms of this Agreement or (y) an election made
pursuant to section 2.9(b).

         2.11 CHANGE OF LENDING OFFICE; REPLACEMENT OF LENDERS. (a) Each Lender
agrees that, upon the occurrence of any event giving rise to the operation of
section 2.9(a)(ii) or (iii), 2.9(c) or 3.5 with respect to such Lender, it will,
if requested by the Borrower, use reasonable efforts (subject to overall policy
considerations of such Lender) to designate another Applicable Lending Office
for any Loans or Commitment affected by such event, PROVIDED that such
designation is made on such terms that such Lender and its Applicable Lending
Office suffer no economic, legal or regulatory disadvantage, with the object of
avoiding the consequence of the event giving rise to the operation of any such
section.

                                       28
<PAGE>

         (b) If any Lender requests any compensation, reimbursement or other
payment under section 2.9(a)(ii) or (iii), 2.9(c) or 3.5 with respect to such
Lender, or if any Lender is a Defaulting Lender, then the Borrower may, at its
sole expense and effort, upon notice to such Lender and the Administrative
Agent, require such Lender to assign and delegate, without recourse (in
accordance with the restrictions contained in section 12.4(c)), all its
interests, rights and obligations under this Agreement to an assignee that shall
assume such obligations (which assignee may be another Lender, if a Lender
accepts such assignment); PROVIDED that (i) the Borrower shall have received the
prior written consent of the Administrative Agent, which consent shall not be
unreasonably withheld, (ii) such Lender shall have received payment of an amount
equal to the outstanding principal of its Loans, accrued interest thereon,
accrued fees and all other amounts payable to it hereunder, from the assignee
(to the extent of such outstanding principal and accrued interest and fees) or
the Borrower (in the case of all other amounts), and (iii) in the case of any
such assignment resulting from a claim for compensation, reimbursement or other
payments required to be made under section 2.9(a)(ii) or (iii), 2.9(c) or 3.5
with respect to such Lender, such assignment will result in a reduction in such
compensation, reimbursement or payments. A Lender shall not be required to make
any such assignment and delegation if, prior thereto, as a result of a waiver by
such Lender or otherwise, the circumstances entitling the Borrower to require
such assignment and delegation cease to apply.

         (c) Nothing in this section 2.11 shall affect or postpone any of the
obligations of the Borrower or the right of any Lender provided in section 2.9
or 3.5.

         SECTION 3. LETTERS OF CREDIT.

         3.1 LETTERS OF CREDIT. (a) Subject to and upon the terms and conditions
herein set forth, the Borrower may request a Letter of Credit Issuer at any time
and from time to time on or after the Closing Date and prior to the date that is
15 Business Days prior to the Maturity Date to issue, for the account of the
Borrower or any of its Subsidiaries and in support of (i) trade obligations of
the Borrower and its Subsidiaries incurred in the ordinary course of business,
or (ii) worker compensation, liability insurance, releases of contract retention
obligations, contract performance guarantee requirements and other bonding
obligations of the Borrower or any such Subsidiary incurred in the ordinary
course of its business, and such other standby obligations of the Borrower and
its Subsidiaries that are acceptable to the Letter of Credit Issuer, and subject
to and upon the terms and conditions herein set forth, such Letter of Credit
Issuer agrees to issue from time to time, irrevocable documentary or standby
letters of credit denominated and payable in Dollars or an Alternative Currency
in such form as may be approved by such Letter of Credit Issuer and the
Administrative Agent (each such letter of credit (and each Existing Letter of
Credit described in section 3.1(d)), a "LETTER OF CREDIT" and collectively, the
"LETTERS OF CREDIT").

         (b) Notwithstanding the foregoing, (i) no Letter of Credit shall be
issued the Stated Amount of which, when added to the Letter of Credit
Outstandings at such time, would exceed either (x) $10,000,000, or (y) when
added to the aggregate principal amount of all Loans then outstanding, an amount
equal to the Total Commitment at such time; (ii) no individual Letter of Credit
(other than any Existing Letter of Credit) shall be issued which has an initial
Stated Amount less than $100,000 unless such lesser Stated Amount is acceptable
to the Letter of Credit Issuer; and (iii) each Letter of Credit shall have an
expiry date (including any renewal periods) occurring not later than the earlier
of (A) one year from the date of issuance thereof, unless a longer period is
approved by the relevant Letter of Credit Issuer and Lenders (other than any
Defaulting Lender) holding a majority of the Total Commitment, and (B) 15
Business Days prior to the Maturity Date, in each case on terms acceptable to
the Administrative Agent and the relevant Letter of Credit Issuer.

         (c) Notwithstanding the foregoing, in the event a Lender Default
exists, no Letter of Credit Issuer shall be required to issue any Letter of
Credit unless either (i) such Letter of Credit Issuer has

                                       29
<PAGE>

entered into arrangements satisfactory to it and the Borrower to eliminate such
Letter of Credit Issuer's risk with respect to the participation in Letters of
Credit of the Defaulting Lender or Lenders, including by cash collateralizing
such Defaulting Lender's or Lenders' Percentage of the Letter of Credit
Outstandings; or (ii) the issuance of such Letter of Credit, taking into account
the potential failure of the Defaulting Lender or Lenders to risk participate
therein, will not cause the Letter of Credit Issuer to incur aggregate credit
exposure hereunder with respect to Loans and Letter of Credit Outstandings in
excess of its Commitment, and the Borrower has undertaken, for the benefit of
such Letter of Credit Issuer, pursuant to an instrument satisfactory in form and
substance to such Letter of Credit Issuer, not to thereafter incur Loans or
Letter of Credit Outstandings hereunder which would cause the Letter of Credit
Issuer to incur aggregate credit exposure hereunder with respect to Loans and
Letter of Credit Outstandings in excess of its Commitment.

         (d) Annex VI hereto contains a description of all letters of credit
outstanding on, and to continue in effect after, the Closing Date. Each such
letter of credit issued by a bank that is or becomes a Lender under this
Agreement on the Closing Date (each, an "EXISTING LETTER OF CREDIT") shall
constitute a "Letter of Credit" for all purposes of this Agreement, issued, for
purposes of section 3.4(a), on the Closing Date, and the Borrower, the
Administrative Agent and the applicable Lenders hereby agree that, from and
after such date, the terms of this Agreement shall apply to such Letters of
Credit, superseding any other agreement theretofore applicable to them to the
extent inconsistent with the terms hereof.

         (e) No Letter of Credit Issuer shall issue any Letter of Credit, or
renew or extend or increase the amount of any previously issued Letter of
Credit, if at the time thereof the Administrative Agent and such Letter of
Credit Issuer shall have been notified by the Required Lenders in writing that
any of the conditions contained in this Agreement to such issuance, renewal,
extension or increase have not been satisfied, unless such notice shall have
been withdrawn by the Required Lenders in a written instrument delivered to the
Administrative Agent and such Letter of Credit Issuer.

         3.2 LETTER OF CREDIT REQUESTS: NOTICES OF ISSUANCE. (a) Whenever it
desires that a Letter of Credit be issued, the Borrower shall give the
Administrative Agent and the Letter of Credit Issuer written or telephonic
notice (in the case of telephonic notice, promptly confirmed in writing if so
requested by the Administrative Agent) which, if in the form of written notice
shall be substantially in the form of Exhibit B-3, or transmit by electronic
communication (if arrangements for doing so have been approved by the Letter of
Credit Issuer), prior to 11:00 A.M. (local time at its Notice Office) at least
three Business Days (or such shorter period as may be acceptable to the relevant
Letter of Credit Issuer) prior to the proposed date of issuance (which shall be
a Business Day) (each a "LETTER OF CREDIT REQUEST"), which Letter of Credit
Request shall include such supporting documents that such Letter of Credit
Issuer customarily requires in connection therewith (including, in the case of a
Letter of Credit for an account party other than the Borrower, an application
for, and if applicable a reimbursement agreement with respect to, such Letter of
Credit). Any such documents executed in connection with the issuance of a Letter
of Credit, including the Letter of Credit itself, are herein referred to as
"LETTER OF CREDIT DOCUMENTS". In the event of any inconsistency between any of
the terms or provisions of any Letter of Credit Document and the terms and
provisions of this Agreement respecting Letters of Credit, the terms and
provisions of this Agreement shall control. The Administrative Agent shall
promptly notify each Lender of each Letter of Credit Request.

         (b) Each Letter of Credit Issuer shall provide to the Administrative
Agent and each other Lender a quarterly (or monthly if requested by the
Administrative Agent or any applicable Lender) summary describing each Letter of
Credit issued by such Letter of Credit Issuer and then outstanding and an
identification for the relevant period of the daily aggregate Letter of Credit
Outstandings represented by Letters of Credit issued by such Letter of Credit
Issuer. Each Letter of Credit Issuer shall, if requested by the Administrative
Agent or any other Lender, provide a copy of each Letter of Credit issued by it.

                                       30
<PAGE>

         3.3 AGREEMENT TO REPAY LETTER OF CREDIT DRAWINGS. (a) The Borrower
hereby agrees to reimburse (or cause any Subsidiary for whose account a Letter
of Credit was issued to reimburse) each Letter of Credit Issuer, by making
payment directly to such Letter of Credit Issuer in immediately available funds
at the payment office of such Letter of Credit Issuer, for any payment or
disbursement made by such Letter of Credit Issuer under any Letter of Credit
(each such amount so paid or disbursed until reimbursed, an "UNPAID DRAWING")
not later than the Business Day immediately following the Business Day on which
such Letter of Credit Issuer notifies the Borrower (or any such Subsidiary for
whose account such Letter of Credit was issued) of such payment or disbursement
(which notice to the Borrower (or such Subsidiary) shall be delivered reasonably
promptly after any such payment or disbursement), such payment to be made in
Dollars (and in the amount which is the Dollar equivalent of any such payment or
disbursement made or denominated in an Alternative Currency), with interest on
the amount so paid or disbursed by such Letter of Credit Issuer, to the extent
not reimbursed prior to 1:00 P.M. (local time at the payment office of the
Letter of Credit Issuer) on the date of such payment or disbursement, from and
including the date paid or disbursed to but not including the date such Letter
of Credit Issuer is reimbursed therefor at a rate per annum which shall be the
rate then applicable to Loans which are Prime Rate Loans (plus an additional 2%
per annum if not reimbursed by the third Business Day after the date of such
payment or disbursement), any such interest also to be payable on demand. If by
11:00 A.M. on the Business Day immediately following notice to it of its
obligation to make reimbursement in respect of an Unpaid Drawing, the Borrower
has not made such reimbursement out of its available cash on hand or a
contemporaneous Borrowing hereunder, (x) the Borrower will be deemed to have
given a Notice of Borrowing for Prime Rate Loans in an aggregate principal
amount sufficient to reimburse such Unpaid Drawing (and the Administrative Agent
shall promptly give notice to the Lenders of such deemed Notice of Borrowing),
(y) the Lenders shall, unless they are legally prohibited from doing so, make
the Loans contemplated by such deemed Notice of Borrowing (which Loans shall be
considered made under section 2.1 hereof), and (z) the proceeds of such Prime
Rate Loans shall be disbursed directly to the applicable Letter of Credit Issuer
to the extent necessary to effect such reimbursement, with any excess proceeds
to be made available to the Borrower in accordance with the applicable
provisions of this Agreement.

         (b) The Borrower's obligation under this section 3.3 to reimburse, or
cause a Subsidiary to reimburse, each Letter of Credit Issuer with respect to
Unpaid Drawings (including, in each case, interest thereon) shall be absolute
and unconditional under any and all circumstances and irrespective of any
setoff, counterclaim or defense to payment which the Borrower may have or have
had against such Letter of Credit Issuer, the Administrative Agent, any other
Letter of Credit Issuer or any Lender, including, without limitation, any
defense based upon the failure of any drawing under a Letter of Credit to
conform to the terms of the Letter of Credit or any non-application or
misapplication by the beneficiary of the proceeds of such drawing, PROVIDED,
HOWEVER that the Borrower shall not be obligated to reimburse, or cause a
Subsidiary to reimburse, a Letter of Credit Issuer for any wrongful payment made
by such Letter of Credit Issuer under a Letter of Credit as a result of acts or
omissions constituting willful misconduct or gross negligence on the part of
such Letter of Credit Issuer.

         3.4 LETTER OF CREDIT PARTICIPATIONS. (a) Immediately upon the issuance
by a Letter of Credit Issuer of any Letter of Credit (and on the Closing Date
with respect to any Existing Letter of Credit), such Letter of Credit Issuer
shall be deemed to have sold and transferred to each Lender with a Commitment,
and each such Lender (each a "PARTICIPANT") shall be deemed irrevocably and
unconditionally to have purchased and received from such Letter of Credit
Issuer, without recourse or warranty, an undivided interest and participation,
to the extent of such Lender's Percentage, in such Letter of Credit, each
substitute letter of credit, each drawing made thereunder, the obligations of
the Borrower under this Agreement with respect thereto (although Letter of
Credit Fees shall be payable directly to the Administrative Agent for the
account of the Lenders as provided in section 4.1(b) and the Participants shall
have no right to receive any portion of any fees of the nature contemplated by
section 4.1(c)), the

                                       31
<PAGE>

obligations of any Subsidiary of the Borrower under any Letter of Credit
Documents pertaining thereto, and any security for, or guaranty pertaining to,
any of the foregoing. Upon any change in the Commitments of the Lenders pursuant
to section 12.4(c), it is hereby agreed that, with respect to all outstanding
Letters of Credit and Unpaid Drawings, there shall be an automatic adjustment to
the participations pursuant to this section 3.4 to reflect the new Percentages
of the assigning and assignee Lender.

         (b) In determining whether to pay under any Letter of Credit, a Letter
of Credit Issuer shall not have any obligation relative to the Participants
other than to determine that any documents required to be delivered under such
Letter of Credit have been delivered and that they appear to comply on their
face with the requirements of such Letter of Credit. Any action taken or omitted
to be taken by a Letter of Credit Issuer under or in connection with any Letter
of Credit if taken or omitted in the absence of gross negligence or willful
misconduct, shall not create for such Letter of Credit Issuer any resulting
liability.

         (c) In the event that a Letter of Credit Issuer makes any payment under
any Letter of Credit and the Borrower shall not have reimbursed (or caused any
applicable Subsidiary to reimburse) such amount in full to such Letter of Credit
Issuer pursuant to section 3.3(a), such Letter of Credit Issuer shall promptly
notify the Administrative Agent, and the Administrative Agent shall promptly
notify each Participant of such failure, and each Participant shall promptly and
unconditionally pay to the Administrative Agent for the account of such Letter
of Credit Issuer, the amount of such Participant's Percentage of such payment in
Dollars (the Administrative Agent having determined in the case of any payment
by a Letter of Credit Issuer made in an Alternative Currency the equivalent
thereof in Dollars) and in same day funds, provided, however, that no
Participant shall be obligated to pay to the Administrative Agent its Percentage
of such unreimbursed amount for any wrongful payment made by such Letter of
Credit Issuer under a Letter of Credit as a result of acts or omissions
constituting willful misconduct or gross negligence on the part of such Letter
of Credit Issuer. If the Administrative Agent so notifies any Participant
required to fund a payment under a Letter of Credit prior to 11:00 A.M. (local
time at its Notice Office) on any Business Day, such Participant shall make
available to the Administrative Agent for the account of the relevant Letter of
Credit Issuer such Participant's Percentage of the amount of such payment on
such Business Day in same day funds. If and to the extent such Participant shall
not have so made its Percentage of the amount of such payment available to the
Administrative Agent for the account of the relevant Letter of Credit Issuer,
such Participant agrees to pay to the Administrative Agent for the account of
such Letter of Credit Issuer, forthwith on demand such amount, together with
interest thereon, for each day from such date until the date such amount is paid
to the Administrative Agent for the account of such Letter of Credit Issuer at
the Federal Funds Effective Rate. The failure of any Participant to make
available to the Administrative Agent for the account of the relevant Letter of
Credit Issuer its Percentage of any payment under any Letter of Credit shall not
relieve any other Participant of its obligation hereunder to make available to
the Administrative Agent for the account of such Letter of Credit Issuer its
Percentage of any payment under any Letter of Credit on the date required, as
specified above, but no Participant shall be responsible for the failure of any
other Participant to make available to the Administrative Agent for the account
of such Letter of Credit Issuer such other Participant's Percentage of any such
payment.

         (d) Whenever a Letter of Credit Issuer receives a payment of a
reimbursement obligation as to which the Administrative Agent has received for
the account of such Letter of Credit Issuer any payments from the Participants
pursuant to section 3.4(c) above, such Letter of Credit Issuer shall pay to the
Administrative Agent and the Administrative Agent shall promptly pay to each
Participant which has paid its Percentage thereof, in Dollars and in same day
funds, an amount equal to such Participant's Percentage of the principal amount
thereof and interest thereon accruing after the purchase of the respective
participations, as and to the extent so received.

                                       32
<PAGE>

         (e) The obligations of the Participants to make payments to the
Administrative Agent for the account of each Letter of Credit Issuer with
respect to Letters of Credit shall be irrevocable and not subject to
counterclaim, set-off or other defense or any other qualification or exception
whatsoever and shall be made in accordance with the terms and conditions of this
Agreement under all circumstances, including, without limitation, any of the
following circumstances:

                  (i) any lack of validity or enforceability of this Agreement
         or any of the other Credit Documents;

                  (ii) the existence of any claim, set-off defense or other
         right which the Borrower (or any Subsidiary) may have at any time
         against a beneficiary named in a Letter of Credit, any transferee of
         any Letter of Credit (or any person for whom any such transferee may be
         acting), the Administrative Agent, any Letter of Credit Issuer, any
         Lender, or other person, whether in connection with this Agreement, any
         Letter of Credit, the transactions contemplated herein or any unrelated
         transactions (including any underlying transaction between the Borrower
         (or any Subsidiary) and the beneficiary named in any such Letter of
         Credit), other than any claim which the Borrower (or any Subsidiary
         which is the account party with respect to a Letter of Credit) may have
         against any applicable Letter of Credit Issuer for gross negligence or
         willful misconduct of such Letter of Credit Issuer in making payment
         under any applicable Letter of Credit;

                  (iii) any draft, certificate or other document presented under
         the Letter of Credit proving to be forged, fraudulent, invalid or
         insufficient in any respect or any statement therein being untrue or
         inaccurate in any respect;

                  (iv) the surrender or impairment of any security for the
         performance or observance of any of the terms of any of the Credit
         Documents: or

                  (v) the occurrence of any Default or Event of Default.

         (f) To the extent the Letter of Credit Issuer is not indemnified by the
Borrower, the Participants will reimburse and indemnify the Letter of Credit
Issuer, in proportion to their respective Percentages, for and against any and
all liabilities, obligations, losses, damages, penalties, claims, actions,
judgments, costs, expenses or disbursements of whatsoever kind or nature which
may be imposed on, asserted against or incurred by the Letter of Credit Issuer
in performing its respective duties in any way related to or arising out of its
issuance of Letters of Credit, PROVIDED that no Participants shall be liable for
any portion of such liabilities, obligations, losses, damages, penalties,
claims, actions, judgments, costs, expenses or disbursements resulting from the
Letter of Credit Issuer's gross negligence or willful misconduct.

         3.5 INCREASED COSTS. If after the Closing Date, the adoption of any
applicable law, rule or regulation, or any change therein, or any change in the
interpretation or administration thereof by any governmental authority, central
bank or comparable agency charged with the interpretation or administration
thereof, or compliance by any Letter of Credit Issuer or any Lender with any
request or directive (whether or not having the force of law) by any such
authority, central bank or comparable agency (in each case made subsequent to
the Closing Date) shall either (i) impose, modify or make applicable any
reserve, deposit, capital adequacy or similar requirement against Letters of
Credit issued by such Letter of Credit Issuer or such Lender's participation
therein, or (ii) shall impose on such Letter of Credit Issuer or any Lender any
other conditions affecting this Agreement, any Letter of Credit or such Lender's
participation therein; and the result of any of the foregoing is to increase the
cost to such Letter of Credit Issuer or such Lender of issuing, maintaining or
participating in any Letter of Credit, or to

                                       33
<PAGE>

reduce the amount of any sum received or receivable by such Letter of Credit
Issuer or such Lender hereunder (other than any increased cost or reduction in
the amount received or receivable resulting from the imposition of or a change
in the rate of taxes or similar charges), then, upon demand to the Borrower by
such Letter of Credit Issuer or such Lender (a copy of which notice shall be
sent by such Letter of Credit Issuer or such Lender to the Administrative
Agent), the Borrower shall pay to such Letter of Credit Issuer or such Lender
such additional amount or amounts as will compensate any such Letter of Credit
Issuer or such Lender for such increased cost or reduction. A certificate
submitted to the Borrower by any Letter of Credit Issuer or any Lender, as the
case may be (a copy of which certificate shall be sent by such Letter of Credit
Issuer or such Lender to the Administrative Agent), setting forth, in reasonable
detail, the basis for the determination of such additional amount or amounts
necessary to compensate any Letter of Credit Issuer or such Lender as aforesaid
shall be conclusive and binding on the Borrower absent manifest error, although
the failure to deliver any such certificate shall not release or diminish any of
the Borrower's obligations to pay additional amounts pursuant to this section
3.5. Reference is hereby made to the provisions of sections 2.9(d) and 2.11 for
certain limitations upon the rights of a Letter of Credit Issuer or Lender under
this section.

         3.6 GUARANTY OF SUBSIDIARY LETTER OF CREDIT OBLIGATIONS. (a) The
Borrower hereby unconditionally guarantees, for the benefit of the
Administrative Agent and the Lenders, the full and punctual payment of the
Obligations of each Subsidiary under each Letter of Credit Document to which
such Subsidiary is now or hereafter becomes a party. Upon failure by any such
Subsidiary to pay punctually any such amount, the Borrower shall forthwith on
demand by the Administrative Agent pay the amount not so paid at the place and
in the currency and otherwise in the manner specified in this Agreement or any
applicable Letter of Credit Document.

         (b) As a separate, additional and continuing obligation, the Borrower
unconditionally and irrevocably undertakes and agrees, for the benefit of the
Administrative Agent and the Lenders, that, should any amounts not be
recoverable from the Borrower under section 3.6(a) for any reason whatsoever
(including, without limitation, by reason of any provision of any Credit
Document or any other agreement or instrument executed in connection therewith
being or becoming void, unenforceable, or otherwise invalid under any applicable
law) then, notwithstanding any notice or knowledge thereof by any Lender, the
Administrative Agent, any of their respective Affiliates, or any other person,
at any time, the Borrower as sole, original and independent obligor, upon demand
by the Administrative Agent, will make payment to the Administrative Agent, for
the account of the Lenders and the Administrative Agent, of all such obligations
not so recoverable by way of full indemnity, in such currency and otherwise in
such manner as is provided in the Credit Documents.

         (c) The obligations of the Borrower under this section shall be
unconditional and absolute and, without limiting the generality of the foregoing
shall not be released, discharged or otherwise affected by the occurrence, one
or more times, of any of the following:

                  (i) any extension, renewal, settlement, compromise, waiver or
         release in respect to any obligation of any Subsidiary under any Letter
         of Credit Document, by operation of law or otherwise;

                  (ii) any modification or amendment of or supplement to this
         Agreement, any Note or any other Credit Document;

                  (iii) any release, non-perfection or invalidity of any direct
         or indirect security for any obligation of the Borrower under this
         Agreement, any Note or any other Credit Document or of any Subsidiary
         under any Letter of Credit Document;

                                       34
<PAGE>

                  (iv) any change in the corporate existence, structure or
         ownership of any Subsidiary or any insolvency, bankruptcy,
         reorganization or other similar proceeding affecting any Subsidiary or
         its assets or any resulting release or discharge of any obligation of
         any Subsidiary contained in any Letter of Credit Document;

                  (v) the existence of any claim, set-off or other rights which
         the Borrower may have at any time against any Subsidiary, the
         Administrative Agent, any Lender or any other person, whether in
         connection herewith or any unrelated transactions;

                  (vi) any invalidity or unenforceability relating to or against
         any Subsidiary for any reason of any Letter of Credit Document, or any
         provision of applicable law or regulation purporting to prohibit the
         payment by any Subsidiary of any Obligations in respect of any Letter
         of Credit; or

                  (vii) any other act or omission to act or delay of any kind by
         any Subsidiary, the Administrative Agent, any Lender or any other
         person or any other circumstance whatsoever which might, but for the
         provisions of this section, constitute a legal or equitable discharge
         of the Borrower's obligations under this section.

         (d) The Borrower's obligations under this section shall remain in full
force and effect until the Commitments shall have terminated and the principal
of and interest on the Notes and all other amounts payable by the Borrower under
the Credit Documents and by any Subsidiary under the Letter of Credit Documents
shall have been paid in full. If at any time any payment of any of the
Obligations of any Subsidiary in respect of any Letter of Credit Documents is
rescinded or must be otherwise restored or returned upon the insolvency,
bankruptcy or reorganization of such Subsidiary, the Borrower's obligations
under this section with respect to such payment shall be reinstated at such time
as though such payment had been due but not made at such time.

         (e) The Borrower irrevocably waives acceptance hereof, presentment,
demand, protest and any notice not provided for herein, as well as any
requirement that at any time any action be taken by any person against any
Subsidiary or any other person, or against any collateral or guaranty of any
other person.

         (f) The Borrower hereby subordinates all rights, whether arising by
operation of law or otherwise, which it may have upon making any payment under
this section to be subrogated to the rights of the payee against any Subsidiary
with respect to such payment or otherwise to be reimbursed, indemnified or
exonerated by any Subsidiary in respect thereof, to the indefeasible payment in
full of all of the Obligations.

         (g) In the event that acceleration of the time for payment of any
amount payable by any Subsidiary under any Letter of Credit Document is stayed
upon insolvency, bankruptcy or reorganization of such Subsidiary, all such
amounts otherwise subject to acceleration under the terms of any applicable
Letter of Credit Document shall nonetheless be payable by the Borrower under
this section forthwith on demand by the Administrative Agent.

         SECTION 4. FEES; COMMITMENTS.

         4.1 FEES. (a) COMMITMENT FEE. (i) The Borrower agrees to pay to the
Administrative Agent a commitment fee (the "COMMITMENT FEE") for the account of
each Non-Defaulting Lender for the period from and including the Closing Date
to, but not including, the Maturity Date or, if earlier, the date upon which the
Total Commitment has been terminated, computed for each day at a rate per annum
equal

                                       35
<PAGE>

to the Applicable Commitment Fee Rate for such day on such Lender's Unutilized
Commitment for such day. The Commitment Fee shall be due and payable in arrears
on the first Business Day of each April, July, October and January and on the
Maturity Date or, if earlier, the date upon which the Total Commitment has been
terminated.

                  (ii) As used herein the term "APPLICABLE COMMITMENT FEE RATE"
         means the particular rate per annum determined by the Administrative
         Agent in accordance with the Pricing Grid Table which appears in
         section 2.7(g), based on the Borrower's ratio of Consolidated Total
         Adjusted Debt to Consolidated EBITDA, as computed in accordance with
         section 9.7 hereof, and such Pricing Grid Table, and the following
         provisions:

                  (A) Initially, until changed hereunder in accordance with the
         following provisions, the Applicable Commitment Fee Rate will be 35.00
         basis points per annum.

                  (B) Commencing with the fiscal quarter of the Borrower ended
         on or nearest to June 30, 2002, and continuing with each fiscal quarter
         thereafter, the Administrative Agent will determine the Applicable
         Commitment Fee Rate in accordance with the Pricing Grid Table, based on
         the Borrower's ratio of (x) Consolidated Total Adjusted Debt as of the
         end of the fiscal quarter, to (y) Consolidated EBITDA for the Testing
         Period ended on the last day of the fiscal quarter, as computed in
         accordance with section 9.7 hereof, and identified in such Pricing Grid
         Table. Changes in the Applicable Commitment Fee Rate based upon changes
         in such ratio shall become effective on the first day of the month
         following the receipt by the Administrative Agent pursuant to section
         8.1(a) or (b) of the financial statements of the Borrower, accompanied
         by the certificate and calculations referred to in section 8.1(c),
         demonstrating the computation of such ratio, based upon the ratio in
         effect at the end of the applicable period covered (in whole or in
         part) by such financial statements.

                  (C) Notwithstanding the above provisions, during any period
         when (1) the Borrower has failed to timely deliver its consolidated
         financial statements referred to in section 8.1(a) or (b), accompanied
         by the certificate and calculations referred to in section 8.1(c), (2)
         a Default under section 10.1(a) has occurred and is continuing, or (3)
         an Event of Default has occurred and is continuing, the Applicable
         Commitment Fee Rate shall be the highest rate per annum indicated
         therefor in the Pricing Grid Table, regardless of the Borrower's ratio
         of Consolidated Total Adjusted Debt to Consolidated EBITDA at such
         time.

                  (D) Any changes in the Applicable Commitment Fee rate shall be
         determined by the Administrative Agent in accordance with the above
         provisions and the Administrative Agent will promptly provide notice of
         such determinations to the Borrower and the Lenders. Any such
         determination by the Administrative Agent pursuant to this section
         4.1(a)(ii) shall be conclusive and binding absent manifest error.

         (b) LETTER OF CREDIT FEES. The Borrower agrees to pay to the
Administrative Agent, for the account of each Non-Defaulting Lender, pro rata on
the basis of its Percentage, a fee in respect of each Letter of Credit (the
"LETTER OF CREDIT FEE"), computed for each day at the rate per annum equal to
the Applicable Eurodollar Margin then in effect on the Stated Amount of all
Letters of Credit outstanding on such day. Accrued Letter of Credit Fees shall
be due and payable quarterly in arrears on the first Business Day of each April,
July, October and January and on the date when the Total Commitment expires or
is terminated and no Letters of Credit remain outstanding. The Borrower also
agrees to pay to the Administrative Agent, for the account of each
Non-Defaulting Lender, PRO RATA on the basis of its Percentage, additional
Letter of Credit Fees, on demand, at the rate of 200 basis points per annum, on
the

                                       36
<PAGE>

Stated Amount of each Letter of Credit, for any period when a Default under
section 10.1(a) or Event of Default is in existence.

         (c) FACING FEES. The Borrower to pay directly to each Letter of Credit
Issuer a fee in respect of each Letter of Credit issued by it (a "FACING FEE"),
payable on the date of issuance (or any increase in the amount, or renewal or
extension) thereof, computed at the rate of 1/8 of 1% of the Stated Amount
thereof for the period from the date of issuance (or increase, renewal or
extension) to the expiration date thereof (including any extensions of such
expiration date which may be made at the election of the account party or the
beneficiary thereof).

         (d) ADDITIONAL CHARGES OF LETTER OF CREDIT ISSUER. The Borrower agrees
to pay directly to each Letter of Credit Issuer upon each issuance of, drawing
under, or amendment, extension, renewal or transfer of, a Letter of Credit
issued by it such amount as shall at the time of such issuance, drawing,
amendment, extension, renewal or transfer be the administrative or processing
charge which such Letter of Credit Issuer is customarily charging for issuances
of, drawings under or amendments, extensions, renewals or transfers of, letters
of credit issued by it.

         (e) OTHER FEES. The Borrower shall pay to the Administrative Agent, on
the Closing Date and thereafter, for its or their own account or for
distribution to the Lenders, such fees as heretofore agreed by the Borrower and
the Administrative Agent.

         (f) COMPUTATIONS OF FEES. All computations of Fees shall be made in
accordance with section 12.7(b).

         4.2 VOLUNTARY TERMINATION/REDUCTION OF COMMITMENTS. Upon at least three
Business Days' prior written notice (or telephonic notice confirmed in writing)
to the Administrative Agent at its Notice Office (which notice the
Administrative Agent shall promptly transmit to each of the Lenders), the
Borrower shall have the right, without premium or penalty, to:

         (a) terminate the Total Commitment, PROVIDED that (i) all outstanding
Loans are contemporaneously prepaid in accordance with section 5.1, and (ii)
either (A) no Letters of Credit remain outstanding, or (B) the Borrower shall
contemporaneously either (x) cause all outstanding Letters of Credit to be
surrendered for cancellation (any such Letters of Credit to be replaced by
letters of credit issued by other financial institutions acceptable to the
Required Lenders), or (y) the Borrower shall pay to the Administrative Agent an
amount in cash or Cash Equivalents equal to 100% of the Letter of Credit
Outstandings and the Administrative Agent shall hold such payment as security
for the reimbursement obligations of the Borrower hereunder in respect of
Letters of Credit pursuant to a cash collateral agreement to be entered into in
form and substance reasonably satisfactory to the Administrative Agent and the
Borrower (which shall permit certain investments in Cash Equivalents
satisfactory to the Administrative Agent and the Borrower until the proceeds are
applied to the secured obligations); or

         (b) partially and permanently reduce the Unutilized Total Commitment,
PROVIDED that (i) any such reduction shall apply to proportionately and
permanently reduce the Commitment of each of the Lenders; and (ii) any partial
reduction of the Unutilized Total Commitment pursuant to this section 4.2(b)
shall be in the amount of at least $1,000,000 (or, if greater, in integral
multiples of $1,000,000).

         4.3 MANDATORY TERMINATION/REDUCTION OF COMMITMENTS. (a) The Total
Commitment (and the Commitment of each Lender) shall terminate on April 8, 2002
if the conditions specified in section 6.1 have not been satisfied by the
Borrower or waived in writing by the Administrative Agent on or prior to such
date.

                                       37
<PAGE>

         (b) The Total Commitment shall terminate (and the Commitment of each
Lender shall terminate) on the earlier of (x) the Maturity Date and (y) the date
on which a Change of Control occurs.

         (c) The Total Commitment shall be permanently reduced, without premium
or penalty, at the time that any mandatory prepayment of Loans would be made
pursuant to section 5.2(b), (c), (d), (e), (f) or (g) as if Loans were then
outstanding in the full amount of the Total Commitment then in effect, in an
amount equal to the required prepayment of principal of Loans which would be
required to be made in such circumstance. Any reduction in the Total Commitment
made pursuant to this section 4.3(c) shall apply to proportionately and
permanently reduce the Commitment of each of the Lenders. The Borrower will
provide at least three Business Days' prior written notice (or telephonic notice
confirmed in writing) to the Administrative Agent at its Notice Office (which
notice the Administrative Agent shall promptly transmit to each of the Lenders),
of any reduction of the Total Commitment pursuant to this section 4.3(c),
specifying the date and amount of the reduction.

         SECTION 5. PAYMENTS.

         5.1 VOLUNTARY PREPAYMENTS. The Borrower shall have the right to prepay
any of its Loans, in whole or in part, without premium or penalty, from time to
time, but only on the following terms and conditions:

         (a) the Borrower shall give the Administrative Agent at the Notice
Office written or telephonic notice (in the case of telephonic notice, promptly
confirmed in writing if so requested by the Administrative Agent) of its intent
to prepay the Loans, the amount of such prepayment and (in the case of
Eurodollar Loans) the specific Borrowing(s) pursuant to which made, which notice
shall be received by the Administrative Agent by

                  (i) 12:00 noon (local time at the Notice Office) three
         Business Days prior to the date of such prepayment, in the case of any
         prepayment of Eurodollar Loans, or

                  (ii) 12:00 noon (local time at the Notice Office) on the date
         of such prepayment, in the case of any prepayment of Prime Rate Loans,

and which notice shall promptly be transmitted by the Administrative Agent to
each of the affected Lenders;

         (b) each partial prepayment by the Borrower of any Borrowing shall be
in an aggregate principal amount of (i) at least $100,000, or an integral
multiple of $100,000 in excess thereof, in the case of Loans which are Prime
Rate Loans, or (ii) at least $1,000,000, or an integral multiple of $500,000 in
excess thereof, in the case of Loans which are Eurodollar Loans;

         (c) no partial prepayment of Eurodollar Loans of the Borrower made
pursuant to a Borrowing shall reduce the aggregate principal amount of the
Eurodollar Loans outstanding pursuant to such Borrowing to an amount less than
the Minimum Borrowing Amount applicable thereto;

         (d) each prepayment in respect of any Loans made pursuant to a
Borrowing shall be applied PRO RATA among such Loans; and

         (e) each prepayment of Eurodollar Loans pursuant to this section 5.1 on
any date other than the last day of the Interest Period applicable thereto shall
be accompanied by any amounts payable in respect thereof under section 2.10.

                                       38
<PAGE>

         5.2 MANDATORY PREPAYMENTS. The Loans shall be subject to mandatory
prepayment in accordance with the following provisions:

         (a) MANDATORY PREPAYMENT---IF OUTSTANDING LOANS AND LETTER OF CREDIT
OUTSTANDINGS EXCEED TOTAL COMMITMENT. If on any date (after giving effect to any
other payments on such date) the sum of (i) the aggregate outstanding principal
amount of Loans PLUS (ii) the aggregate amount of Letter of Credit Outstandings,
exceeds the Total Commitment as then in effect, the Borrower shall prepay on
such date that principal amount of Loans and, after Loans have been paid in
full, Unpaid Drawings, in an aggregate amount at least equal to such excess and
conforming in the case of partial prepayments of Loans to the requirements as to
the amounts of partial prepayments of Loans which are contained in section 5.1.
If, after giving effect to the prepayment of Loans and Unpaid Drawings, the
aggregate amount of Letter of Credit Outstandings exceeds the Total Commitment
as then in effect, the Borrower shall pay to the Administrative Agent an amount
in cash or Cash Equivalents equal to such excess and the Administrative Agent
shall hold such payment as security for the reimbursement obligations of the
Borrower hereunder in respect of Letters of Credit pursuant to a cash collateral
agreement to be entered into in form and substance reasonably satisfactory to
the Administrative Agent and the Borrower (which shall permit certain
investments in Cash Equivalents satisfactory to the Administrative Agent and the
Borrower until the proceeds are applied to the secured obligations).

         (b) MANDATORY PREPAYMENT---CERTAIN PROCEEDS OF ASSET SALES. If during
any fiscal year of the Borrower, the Borrower and its Subsidiaries have received
cumulative Cash Proceeds during such fiscal year from one or more Asset Sales
(other than from the Permitted Tyler Disposition) of at least $3,000,000, THEN
not later than the third Business Day following the date of receipt of any Cash
Proceeds in excess of such amount, an amount, conforming to the requirements as
to the amount of partial prepayments contained in section 5.1, at least equal to
100% of the Net Cash Proceeds then received in excess of such amount from any
such Asset Sale, shall be applied as a mandatory prepayment of principal of the
outstanding Loans; PROVIDED, that (i) if no Default under section 10.1(a) or
Event of Default shall have occurred and be continuing, (ii) the Borrower and
its Subsidiaries have scheduled Consolidated Capital Expenditures during the
following 12 months, and (iii) the Borrower notifies the Administrative Agent of
the amount and nature thereof and of its intention to reinvest all or a portion
of such Net Cash Proceeds in such Consolidated Capital Expenditures during such
12 month period, then no such prepayment shall be required to the extent of the
amount which the Borrower so indicates will be so reinvested. If at the end of
any such 12 month period any portion of such Net Cash Proceeds has not been so
reinvested, the Borrower will immediately make a prepayment of the outstanding
Loans as provided above in an amount, conforming to the requirements as to
amount of prepayments contained in section 5.1, at least equal to such remaining
amount.

         (c) MANDATORY PREPAYMENT---CERTAIN PROCEEDS OF EQUITY SALES. Not later
than the Business Day following the date of the receipt by the Borrower or any
Subsidiary of the cash proceeds (net of underwriting discounts and commissions,
placement agent fees and other customary fees and costs associated therewith)
from any sale or issuance of equity securities by the Borrower or any Subsidiary
after the Closing Date (other than (i) any inter-company sale to the Borrower or
any Subsidiary and (ii) any sale or issuance to management, employees (or key
employees) or directors pursuant to stock option or similar plans for the
benefit of management, employees (key employees) or directors generally), the
Borrower will prepay the principal of the outstanding Loans, in an aggregate
amount, conforming to the requirements as to the amounts of partial prepayments
contained in section 5.1, which is not less than (x) 100% of such net proceeds,
or (y) if less, an amount equal to the then aggregate outstanding principal
amount of the outstanding Loans, if any.

         (d) MANDATORY PREPAYMENT---CERTAIN PROCEEDS OF DEBT SECURITIES. Not
later than the Business Day following the date of the receipt by the Borrower of
the cash proceeds (net of underwriting

                                       39
<PAGE>

discounts and commissions, placement agent fees and other customary fees and
costs associated therewith) from any sale or issuance of debt securities by the
Borrower after the Closing Date in an underwritten public offering, Rule 144A
offering, or private placement or other form of loan transaction with one or
more institutional investors (other than any Indebtedness permitted to be
incurred pursuant to section 9.4 hereof), the Borrower will prepay the principal
of the outstanding Loans, in an aggregate amount, conforming to the requirements
as to the amounts of partial prepayments contained in section 5.1, which is not
less than (x) 100% of such net proceeds, or (y) if less, an amount equal to the
then aggregate outstanding principal amount of the outstanding Loans, if any.

         (e) MANDATORY PREPAYMENT---CERTAIN PROCEEDS OF AN EVENT OF LOSS. If
during any fiscal year of the Borrower, the Borrower and its Subsidiaries have
received cumulative Cash Proceeds during such fiscal year from one or more
Events of Loss of at least $1,000,000, not later than the third Business Day
following the date of receipt of any Cash Proceeds in excess of such amount, an
amount, conforming to the requirements as to the amount of partial prepayments
contained in section 5.1, at least equal to 100% of the Net Cash Proceeds then
received in excess of such amount from any Event of Loss, shall be applied as a
mandatory prepayment of principal of the outstanding Loans, if any.

         Notwithstanding the foregoing, in the event any property suffers an
Event of Loss and (i) the Cash Proceeds received in any fiscal year as a result
of such Event of Loss are less than $1,000,000, (ii) no Default under section
10.1(a) or Event of Default has occurred and is continuing, (iii) the Borrower
notifies the Administrative Agent and the Lenders in writing that it intends to
rebuild or restore the affected property, that such rebuilding or restoration
can be accomplished within 18 months out of such Cash Proceeds and other funds
available to the Borrower, THEN no such prepayment of the Loans shall be
required if the Borrower immediately deposits such Cash Proceeds in a cash
collateral deposit account over which the Collateral Agent shall have sole
dominion and control, and which shall constitute part of the Collateral under
the Security Documents and may be applied as provided in section 10.3 if an
Event of Default occurs and is continuing. So long as no Default under section
10.1(a) or Event of Default has occurred and is continuing, the Collateral Agent
is authorized to disburse amounts from such cash collateral deposit account to
or at the direction of the Borrower for application to the costs of rebuilding
or restoration of the affected property. Any amounts not so applied to the costs
of rebuilding or restoration or as provided in section 10.3 shall be applied to
the prepayment of the Loans as provided above.

         (f) MANDATORY PREPAYMENT---PROCEEDS OF PERMITTED TYLER DISPOSITION OR
PERMITTED TYLER REFINANCING. In the event that the Borrower consummates the
Permitted Tyler Disposition or the Permitted Tyler Refinancing, the Borrower
shall apply 70% of the proceeds of the disposition or 70% of the proceeds of the
refinancing, as the case may be, in an amount conforming to the requirements for
partial prepayments contained in section 5.1, as a mandatory prepayment of
principal of the outstanding Loans no later than the third Business Day
following the date of receipt by the Borrower of such proceeds in connection
therewith.

         (g) MANDATORY PREPAYMENT---PROCEEDS OF LICENSING AGREEMENTS. In the
event that the Borrower or any of its Subsidiaries licenses any of its
intellectual property to a third party pursuant to a licensing agreement, and
the terms of the licensing agreement require the licensee to make an initial
payment for such license in excess of $5,000,000, the Borrower shall apply 100%
of the proceeds (net of applicable taxes and fees) of such initial payment which
are in excess of $5,000,000, in an amount conforming to the requirements for
partial prepayments contained in section 5.1, as a mandatory prepayment of
principal of the outstanding Loans no later than the third Business Day
following the date of receipt of such initial payment in connection therewith.

         (h) MANDATORY PREPAYMENT---CHANGE OF CONTROL. On the date of which a
Change of Control occurs, notwithstanding anything to the contrary contained in
this Agreement, no further

                                       40
<PAGE>

Borrowings shall be made and the then outstanding principal amount of all Loans,
if any, shall become due and payable and shall be prepaid in full, and the
Borrower shall contemporaneously either (i) cause all outstanding Letters of
Credit to be surrendered for cancellation (any such Letters of Credit to be
replaced by letters of credit issued by other financial institutions acceptable
to the Required Lenders), or (ii) the Borrower shall pay to the Administrative
Agent an amount in cash or Cash Equivalents equal to 100% of the Letter of
Credit Outstandings and the Administrative Agent shall hold such payment as
security for the reimbursement obligations of the Borrower hereunder in respect
of Letters of Credit pursuant to a cash collateral agreement to be entered into
in form and substance reasonably satisfactory to the Administrative Agent and
the Borrower (which shall permit certain investments in Cash Equivalents
satisfactory to the Administrative Agent and the Borrower until the proceeds are
applied to the secured obligations).

         (i) PARTICULAR LOANS TO BE PREPAID. With respect to each repayment or
prepayment of Loans required by this section 5.2, the Borrower shall designate
the Types of Loans which are to be prepaid and the specific Borrowing(s)
pursuant to which such repayment or prepayment is to be made, PROVIDED that (i)
the Borrower shall first so designate all Loans that are Prime Rate Loans and
Eurodollar Loans with Interest Periods ending on the date of repayment or
prepayment prior to designating any other Eurodollar Loans for repayment or
prepayment, (ii) if the outstanding principal amount of Eurodollar Loans made
pursuant to a Borrowing is reduced below the applicable Minimum Borrowing Amount
as a result of any such repayment or prepayment, then all the Loans outstanding
pursuant to such Borrowing shall be Converted into Prime Rate Loans, and (iii)
each repayment and prepayment of any Loans made pursuant to a Borrowing shall be
applied PRO RATA among such Loans. In the absence of a designation by the
Borrower as described in the preceding sentence, the Administrative Agent shall,
subject to the above, make such designation in its sole discretion with a view,
but no obligation, to minimize breakage costs owing under section 2.10. Any
repayment or prepayment of Eurodollar Loans pursuant to this section 5.2 shall
in all events be accompanied by such compensation as is required by section
2.10.

         5.3 METHOD AND PLACE OF PAYMENT. Except as otherwise specifically
provided herein, all payments under this Agreement shall be made to the
Administrative Agent for the ratable (based on its PRO RATA share) account of
the Lenders entitled thereto, not later than 12:00 noon (local time at the
Payment Office) on the date when due and shall be made in immediately available
funds and in lawful money of the United States at the Payment Office, it being
understood that written notice by the Borrower to the Administrative Agent to
make a payment from the funds in the Borrower's account at the Payment Office
shall constitute the making of such payment to the extent of such funds held in
such account. Any payments under this Agreement which are made later than 12:00
noon (local time at the Payment Office) shall be deemed to have been made on the
next succeeding Business Day. Whenever any payment to be made hereunder shall be
stated to be due on a day which is not a Business Day, the due date thereof
shall be extended to the next succeeding Business Day and, with respect to
payments of principal, interest shall be payable during such extension at the
applicable rate in effect immediately prior to such extension.

         5.4 NET PAYMENTS. (a) All payments made by the Borrower hereunder,
under any Note or any other Credit Document, will be made without setoff,
counterclaim or other defense. Except as provided for in section 5.4(c), all
such payments will be made free and clear of, and without deduction or
withholding for, any present or future United States withholding taxes. The
Borrower will furnish to the Administrative Agent within 45 days after the date
of any withholding or deduction on account of United States withholding taxes
certified copies of tax receipts, or other evidence satisfactory to the Lender,
evidencing such payment by the Borrower.

         (b) Each Lender that is not a United States person (as such term is
defined in section 7701(a)(30) of the Code) for Federal income tax purposes
agrees to provide to the Borrower and the Administrative Agent on or prior to
the Closing Date, or in the cases of a Lender that is an assignee or

                                       41
<PAGE>

transferee of an interest under this Agreement pursuant to section 12.4 (unless
the respective Lender was already a Lender hereunder immediately prior to such
assignment or transfer and such Lender is in compliance with the provisions of
this section 5.4(b)), on the date of such assignment or transfer to such Lender,
(i) two accurate and complete original signed copies of Internal Revenue Service
Form W-8BEN or W-8EIC (or successor forms) certifying to such Lender's
entitlement to a complete exemption from United States withholding tax with
respect to payments to be made under this Agreement, any Note or any other
Credit Document, or (ii) if the Lender is not a "bank" within the meaning of
section 881(c)(3)(A) of the Code and cannot deliver either Internal Revenue
Service Form W-8BEN or W-8EIC pursuant to clause (i) above, (x) a certificate
substantially in the form of Exhibit G (any such certificate, a "SECTION
5.4(b)(ii) CERTIFICATE") and (y) two accurate and complete original signed
copies of Internal Revenue Service Form W-8 (or successor form) certifying to
such Lender's entitlement to a complete exemption from United States withholding
tax with respect to payments of interest to be made under this Agreement, any
Note or any other Credit Document. In addition, each Lender agrees that from
time to time after the Closing Date, when a lapse in time or change in
circumstances renders the previous certification obsolete or inaccurate in any
material respect, it will deliver to the Borrower and the Administrative Agent
two new accurate and complete original signed copies of Internal Revenue Service
Form W-8BEN or W-8EIC, or Form W-8 and a Section 5.4(b)(ii) Certificate, as the
case may be, and such other forms as may be required in order to confirm or
establish the entitlement of such Lender to a continued exemption from or
reduction in United States withholding tax with respect to payments under this
Agreement, any Note or any other Credit Document, or it shall immediately notify
the Borrower and the Administrative Agent of its inability to deliver any such
Form or Certificate, in which case such Lender shall not be required to deliver
any such Form or Certificate pursuant to this section 5.4(b).

         (c) Notwithstanding anything to the contrary contained in section
5.4(a), the Borrower shall be entitled, to the extent it is required to do so by
law, to deduct or withhold income or other similar taxes imposed by the United
States (or any political subdivision or taxing authority thereof or therein)
from interest, fees or other amounts payable hereunder for the account of any
Lender which is not a United States person (as such term is defined in section
7701(a)(30) of the Code) for United States federal income tax purposes and which
has not provided to the Borrower such forms that establish a complete exemption
from such deduction or withholding (i) if such Lender has not provided to the
Borrower the Internal Revenue Service forms required to be provided to the
Borrower pursuant to section 5.4(b), or (ii) in the case of a payment other than
interest, to a Lender described in clause (ii) of section 5.4(b) above, to the
extent that such forms do not establish a complete exemption from withholding of
such taxes.

         SECTION 6. CONDITIONS PRECEDENT.

         6.1 CONDITIONS PRECEDENT AT CLOSING DATE. The obligation of the Lenders
to make Loans, and of any Letter of Credit Issuer to issue Letters of Credit, is
subject to the satisfaction of each of the following conditions on or prior to
the Closing Date:

         (a) NOTES. There shall have been delivered to the Administrative Agent
for the account of each Lender the appropriate Note or Notes executed by the
Borrower, in each case, in the amount, maturity and as otherwise provided
herein.

         (b) FEES. The Borrower shall have paid or caused to be paid all fees
required to be paid by it on or prior to such date pursuant to section 4.1
hereof and all reasonable fees and expenses of the Administrative Agent and of
special counsel to the Administrative Agent which have been invoiced on or prior
to such date in connection with the preparation, execution and delivery of this
Agreement and the other Credit Documents and the consummation of the
transactions contemplated hereby and thereby.

                                       42
<PAGE>

         (c) OTHER CREDIT DOCUMENTS. The Credit Parties named therein shall have
duly executed and delivered and there shall be in full force and effect, and
original counterparts shall have been delivered to the Administrative Agent, in
sufficient quantities for the Lenders, each of the following (i) the Subsidiary
Guaranty, (ii) the Security Agreement (iii) the Collateral Assignment of
Patents, (iv) the Collateral Assignment of Trademarks, (v) the Pledge Agreement,
and (vi) the Tyler Mortgage.

         (d) SECRETARY'S CERTIFICATE. The Administrative Agent shall have
received, in sufficient quantity for the Administrative Agent and the Lenders, a
certificate of the Secretary or an Assistant Secretary of the Borrower and of
each other Credit Party, certifying (i) the names and true signatures of the
officers of the Borrower or such other Credit Party, as the case may be,
authorized to sign the Credit Documents to which the Borrower or such other
Credit Party is a party and any other documents to which the Borrower or any
such other Credit Party is a party which may be executed and delivered in
connection herewith, (ii) the resolutions of the Board of Directors of the
Borrower or such other Credit Party, approving the Credit Documents to which the
Borrower or any such other Credit Party, as the case may be, is or may become a
party, and of all documents evidencing other necessary corporate action and
governmental approvals, if any, with respect to the execution, delivery and
performance by the Borrower or any such other Credit Party of the Credit
Documents to which it is or may become a party; and (iii) copies certified by
the Secretary of State of the state of incorporation of the certificate of
incorporation and by laws of the Borrower or such other Credit Party, as the
case may be, and (iv) good standing certificates of the Borrower or such other
Credit Party, as the case may be, in its state of incorporation and in each
jurisdiction where such party is required to be qualified to do business.

         (e) FINANCIAL STATEMENTS AND PROJECTIONS. The Administrative Agent
shall have received, in sufficient quantity for the Administrative Agent and the
Lenders, the financial statements referred to in section 7.8(a) and the
Financial Projections referred to in section 7.8(c), in each case certified by
the Chief Financial Officer or other Authorized Officer of the Borrower, which
financial statements and Financial Projections shall be satisfactory to the
Administrative Agent in its sole discretion.

         (f) OPINION OF COUNSEL. On the Closing Date, the Administrative Agent
shall have received an opinion, addressed to the Administrative Agent and each
of the Lenders and dated the Closing Date, from Kahn, Kleinman, Yanowitz &
Arnson, special counsel to the Borrower, substantially in the form of Exhibit E
hereto and covering such other matters incident to the transactions contemplated
hereby as the Administrative Agent may reasonably request, such opinion to be in
form and substance satisfactory to the Administrative Agent.

         (g) CLOSING CERTIFICATE. The Administrative Agent shall have received,
in sufficient quantity for the Administrative Agent and the Lenders, a
certificate of Chief Financial Officer or other Authorized Officer of the
Borrower certifying (i) that no Default or Event of Default exists, (ii) that
all representations and warranties of the Credit Parties contained herein or in
the other Credit Documents are true and correct, and (iii) that the Credit
Parties are in compliance with the covenants contained herein and in the other
Credit Documents.

         (h) RECORDATION OF SECURITY DOCUMENTS, DELIVERY OF COLLATERAL, TAXES.
The Security Documents (or proper notices or financing statements in respect
thereof) shall have been duly recorded, published and filed in such manner and
in such places as is required by law to establish, perfect, preserve and protect
the rights and security interests of the parties thereto and their respective
successors and assigns, all collateral items required to be physically delivered
to the Collateral Agent thereunder shall have been so delivered, accompanied by
any appropriate instruments of transfer, and all taxes, fees and other charges
then due and payable in connection with the execution, delivery, recording,
publishing and filing of such instruments and the issue and delivery of the
Notes shall have been paid in full.

                                       43
<PAGE>

         (i) EVIDENCE OF INSURANCE. The Collateral Agent shall have received
certificates of insurance and other evidence, satisfactory to it, of compliance
with the insurance requirements of this Agreement and the Security Documents.

         (j) SEARCH REPORTS. The Administrative Agent shall have received
completed requests for information on Form UCC-11, or search reports from one or
more commercial search firms acceptable to the Administrative Agent, listing all
of the effective financing statements filed against the Borrower in any
jurisdiction in which the Borrower maintains an office or in which any
Collateral of the Borrower is located, together with copies of such financing
statements.

         (k) LANDLORD WAIVERS. The Administrative Agent shall have received lien
waivers in form and substance acceptable to the Administrative Agent for all
leased locations of Collateral to the extent such lien waivers would be required
to be delivered pursuant to section 8.14 (other than with respect to the leased
property located at East 289th Street, Cleveland, Ohio and 1350 Rockefeller
Road, Wickliffe, Ohio).

         (l) PROCEEDINGS AND DOCUMENTS. All corporate and other proceedings and
all documents incidental to the transactions contemplated hereby shall be
satisfactory in substance and form to the Administrative Agent and the Lenders
and the Administrative Agent and its special counsel and the Lenders shall have
received all such counterpart originals or certified or other copies of such
documents as the Administrative Agent or its special counsel or any Lender may
reasonably request.

         (m) NO MATERIAL ADVERSE CHANGE. Since December 31, 2001, there shall
not have been any change in the condition, business or affairs of the Borrower
and its Subsidiaries taken as a whole, or their properties and assets considered
as an entirety, except for changes, none of which, individually or in the
aggregate, has had or is reasonably likely to have, a Material Adverse Effect,
as determined by the Administrative Agent in its sole discretion.

         (n) NO MATERIAL ADVERSE CHANGE IN LOAN SYNDICATION OR CAPITAL MARKETS.
There shall not have occurred a material disruption or material adverse change
in financial, banking, loan syndication or capital market conditions generally
or in the market for credit facilities of this type which, in the sole judgment
of the Administrative Agent, could be expected to materially adversely affect
the syndication of portions or all of the financial transactions contemplated
hereby.

         6.2 CONDITIONS PRECEDENT TO ALL CREDIT EVENTS. The obligations of the
Lenders to make each Loan and of a Letter of Credit Issuer to issue each Letter
of Credit is subject, at the time thereof, to the satisfaction of the following
conditions:

         (a) NOTICE OF BORROWING. The Administrative Agent shall have received a
Notice of Borrowing meeting the requirements of section 2.3 with respect to the
incurrence of Loans or a Letter of Credit Request meeting the requirement of
section 3.2 with respect to the issuance of a Letter of Credit.

         (b) NO DEFAULT; REPRESENTATIONS AND WARRANTIES. At the time of each
Credit Event and also after giving effect thereto, (i) there shall exist no
Default or Event of Default and (ii) all representations and warranties of the
Credit Parties contained herein or in the other Credit Documents shall be true
and correct in all material respects with the same effect as though such
representations and warranties had been made on and as of the date of such
Credit Event, except to the extent that such representations and warranties
expressly relate to an earlier specified date, in which case such
representations and warranties shall have been true and correct in all material
respects as of the date when made.

                                       44
<PAGE>

The acceptance of the benefits of each Credit Event shall constitute a
representation and warranty by the Borrower to each of the Lenders that all of
the applicable conditions specified in section 6.1 or 6.2, as the case may be,
exist as of that time. All of the certificates, legal opinions and other
documents and papers referred to in this section 6, unless otherwise specified,
shall be delivered to the Administrative Agent for the account of each of the
Lenders and, except for the Notes, in sufficient counterparts for each of the
Lenders, and the Administrative Agent will promptly distribute to the Lenders
their respective Notes and the copies of such other certificates, legal opinions
and documents.

         SECTION 7. REPRESENTATIONS AND WARRANTIES.

         In order to induce the Lenders to enter into this Agreement and to make
the Loans, and to issue or to participate in the Letters of Credit provided for
herein, the Borrower makes the following representations and warranties to, and
agreements with, the Lenders, all of which shall survive the execution and
delivery of this Agreement and each Credit Event:

         7.1 CORPORATE STATUS. Each of the Borrower and its Subsidiaries (i) is
a duly organized or formed and validly existing corporation, partnership or
limited liability company, as the case may be, in good standing under the laws
of the jurisdiction of its formation and has the corporate, partnership or
limited liability company power and authority, as applicable, to own its
property and assets and to transact the business in which it is engaged and
presently proposes to engage, and (ii) has duly qualified and is authorized to
do business in all jurisdictions where it is required to be so qualified except
where the failure to be so qualified would not be reasonably likely to have a
Material Adverse Effect.

         7.2 SUBSIDIARIES. Annex II hereto lists, as of the date hereof, each
Subsidiary of the Borrower (and the direct and indirect ownership interest of
the Borrower therein).

         7.3 CORPORATE POWER AND AUTHORITY. Each Credit Party has the corporate
or other organizational power and authority to execute, deliver and carry out
the terms and provisions of the Credit Documents to which it is party and has
taken all necessary corporate or other organizational action to authorize the
execution, delivery and performance of the Credit Documents to which it is
party. Each Credit Party has duly executed and delivered each Credit Document to
which it is party and each Credit Document to which it is party constitutes the
legal, valid and binding agreement or obligation of such Credit Party
enforceable in accordance with its terms, except to the extent that the
enforceability thereof may be limited by applicable bankruptcy, insolvency,
reorganization, moratorium or other similar laws generally affecting creditors'
rights and by equitable principles (regardless of whether enforcement is sought
in equity or at law).

         7.4 NO VIOLATION. Neither the execution, delivery and performance by
any Credit Party of the Credit Documents to which it is party nor compliance
with the terms and provisions thereof (i) will contravene any provision of any
law, statute, rule, regulation, order, writ, injunction or decree of any court
or governmental instrumentality applicable to such Credit Party or its
properties and assets, (ii) will conflict with or result in any breach of, any
of the terms, covenants, conditions or provisions of, or constitute a default
under, or result in the creation or imposition of (or the obligation to create
or impose) any Lien upon any of the property or assets of such Credit Party
(other than the Liens provided for in the Security Documents) pursuant to the
terms of any promissory note, bond, debenture, indenture, mortgage, deed of
trust, credit or loan agreement, or any other material agreement or other
instrument, to which such Credit Party is a party or by which it or any of its
property or assets are bound or to which it may be subject, or (iii) will
violate any provision of the certificate or articles of incorporation, by-laws,
or other charter documents of such Credit Party.

                                       45
<PAGE>

         7.5 GOVERNMENTAL APPROVALS. No order, consent, approval, license,
authorization, or validation of, or filing, recording or registration with, or
exemption by, any foreign or domestic governmental or public body or authority,
or any subdivision thereof, is required to authorize or is required as a
condition to (i) the execution, delivery and performance by any Credit Party of
any Credit Document to which it is a party, or (ii) the legality, validity,
binding effect or enforceability of any Credit Document to which any Credit
Party is a party, except the filing and recording of financing statements and
other documents necessary in order to perfect the Liens created by the Security
Documents.

         7.6 LITIGATION. There are no actions, suits or proceedings pending or,
to, the knowledge of the Borrower, threatened with respect to the Borrower or
any of its Subsidiaries (i) that individually or in the aggregate have, or are
reasonably likely to have, a Material Adverse Effect, or (ii) which question the
validity or enforceability of any of the Credit Documents, or of any action to
be taken by any Credit Party pursuant to any of the Credit Documents.

         7.7 USE OF PROCEEDS; MARGIN REGULATIONS. (a) The proceeds of Loans
shall be utilized to finance Restricted Stock Payments made in accordance with
section 9.6, and for general corporate purposes (including working capital) not
inconsistent with the requirements of this Agreement.

         (b) No part of the proceeds of any Credit Event will be used directly
or indirectly to purchase or carry Margin Stock, or to extend credit to others
for the purpose of purchasing or carrying any Margin Stock, in violation of the
requirements of the provisions of Regulation T, U or X of the Board of Governors
of the Federal Reserve System. The Borrower is not engaged in the business of
extending credit for the purpose of purchasing or carrying any Margin Stock. At
no time would more than 25% of the value of the assets of the Borrower or of the
Borrower and its consolidated Subsidiaries that are subject to any "arrangement"
(as such term is used in section 221.2(g) of such Regulation U) hereunder be
represented by Margin Stock.

         7.8 FINANCIAL STATEMENTS. (a) The Borrower has furnished to the Lenders
and the Administrative Agent complete and correct copies of the audited
consolidated balance sheets of the Borrower and its consolidated subsidiaries as
of December 31, 2001, and December 31, 2000, and the related audited
consolidated statements of income, changes in shareholders' equity, and cash
flows for each of the three years in the period ended December 31, 2001,
accompanied by the unqualified report thereon of the Borrower's independent
accountants, as contained in the Report on Form 10-K filed by the Borrower with
the SEC for its fiscal year ended December 31, 2001. All such financial
statements have been prepared in accordance with GAAP, consistently applied
(except as stated therein), and fairly present the financial position of the
Borrower and its consolidated subsidiaries as of the respective dates indicated
and the consolidated results of their operations and cash flows for the
respective periods indicated, subject in the case of any such financial
statements which are unaudited, to normal audit adjustments, none of which could
reasonably be expected to involve a Material Adverse Effect.

         (b) The Borrower has received consideration which is the reasonable
equivalent value of the obligations and liabilities that the Borrower has
incurred to the Administrative Agent and the Lenders. As of the Closing Date,
the Borrower has capital sufficient to carry on its business and transactions
and all business and transactions in which it is about to engage and is now
solvent and able to pay its debts as they mature and the Borrower, as of the
Closing Date, owns property having a value, both at fair valuation and at
present fair salable value, greater than the amount required to pay the
Borrower's debts; and the Borrower is not entering into the Credit Documents
with the intent to hinder, delay or defraud its creditors. Without limitation of
the foregoing, on and as of the Closing Date, and after giving effect to all
Indebtedness incurred and to be incurred by the Borrower and its Subsidiaries in
connection herewith, (i) the sum of the assets, at a fair valuation, of the
Borrower will exceed its debts, (ii) the Borrower will not have incurred or
intended to, or believe that it will, incur debts beyond its ability to pay such
debts as such

                                       46
<PAGE>

debts mature and (iii) the Borrower will have sufficient capital with which to
conduct its business. For purposes of this section 7.8(b), "DEBT" means any
liability on a claim, and "CLAIM" means (x) right to payment whether or not such
a right is reduced to judgment, liquidated, unliquidated, fixed, contingent,
matured, unmatured, disputed, undisputed, legal, equitable, secured or
unsecured; or (y) right to an equitable remedy for breach of performance if such
breach gives rise to a payment, whether or not such right to an equitable remedy
is reduced to judgment, fixed, contingent, matured, unmatured, disputed,
undisputed, secured or unsecured.

         (c) The Borrower has delivered or caused to be delivered to the Lenders
prior to the execution and delivery of this Agreement (i) a copy of the
Borrower's Report on Form 10-K as filed with the SEC for its fiscal year ended
December 31, 2001, which contains as of its date a general description of the
business and affairs of the Borrower and its Subsidiaries, and (ii) financial
projections prepared by management of the Borrower for the Borrower and its
Subsidiaries for the fiscal years 2002, 2003 and 2004 (the "FINANCIAL
PROJECTIONS"). The Financial Projections were prepared on behalf of the Borrower
in good faith after taking into account the existing and historical levels of
business activity of the Borrower and its Subsidiaries, known trends, including
general economic trends, and all other information, assumptions and estimates
considered by management of the Borrower and its Subsidiaries to be pertinent
thereto. The Financial Projections were considered by management of the
Borrower, as of such date of preparation, to be realistically achievable;
provided, that no representation or warranty is made as to the impact of future
general economic conditions or as to whether the Borrower's projected
consolidated results as set forth in the Financial Projections will actually be
realized. No facts are known to the Borrower at the date hereof which, if
reflected in the Financial Projections, would be reasonably likely to result in
a material adverse change in the assets, liabilities, results of operations or
cash flows reflected therein.

         7.9 NO MATERIAL ADVERSE CHANGE. Since December 31, 2001, there has not
been any change in the condition, business or affairs of the Borrower and its
Subsidiaries taken as a whole, or their properties and assets considered as an
entirety, except for changes, none of which, individually or in the aggregate,
has had or is reasonably likely to have, a Material Adverse Effect.

         7.10 TAX RETURNS AND PAYMENTS. Each of the Borrower and each of its
Subsidiaries has filed all federal income tax returns and all other material tax
returns, domestic and foreign, required to be filed by it and has paid all
material taxes and assessments payable by it which have become due, other than
those not yet delinquent and except for those contested in good faith. The
Borrower and each of its Subsidiaries has established on its books such charges,
accruals and reserves in respect of taxes, assessments, fees and other
governmental charges for all fiscal periods as are required by GAAP. The
Borrower knows of no proposed assessment for additional federal, foreign or
state taxes for any period, or of any basis therefor, which, individually or in
the aggregate, taking into account such charges, accruals and reserves in
respect thereof as the Borrower and its Subsidiaries have made, is reasonably
likely to have a Material Adverse Effect.

         7.11 TITLE TO PROPERTIES. (a) The Borrower and each of its Subsidiaries
has good and marketable title, in the case of real property, and good title (or
valid Leaseholds, in the case of any leased property), in the case of all other
property, to all of its properties and assets free and clear of Liens other than
Liens permitted by section 9.3. The interests of the Borrower and each of its
Subsidiaries in the properties reflected in the most recent balance sheet
referred to in section 7.8, taken as a whole, were sufficient, in the judgment
of the Borrower, as of the date of such balance sheet for purposes of the
ownership and operation of the businesses conducted by the Borrower and such
Subsidiaries.

         (b) As of the date of the most recent balance sheet referred to in
section 7.8 and as of the Closing Date, neither the Borrower or any of its
Subsidiaries owned in fee any Real Property located in

                                       47
<PAGE>

the United States, other than (i) the Tyler Boulevard Facility, and (ii) certain
other Real Property encumbered by mortgages referred to in Annex III to this
Agreement.

         7.12 LAWFUL OPERATIONS. The Borrower and each of its Subsidiaries (i)
holds all governmental licenses, registrations, certifications, permits and
authorizations, both domestic and foreign, which are necessary to conduct its
business, and (ii) is in full compliance with all material requirements imposed
by law, regulation or rule, whether domestic or foreign, which are applicable to
it, its operations, or its properties and assets, including without limitation,
applicable requirements of Environmental Laws, EXCEPT for any failure to obtain
and maintain in effect, or noncompliance, which, individually or in the
aggregate, is not reasonably likely to have a Material Adverse Effect.

         7.13 ENVIRONMENTAL MATTERS. (a) The Borrower and each of its
Subsidiaries is in compliance with all Environmental Laws governing its business
except to the extent that any such failure to comply (together with any
resulting penalties, fines or forfeitures) is not reasonably likely to have a
Material Adverse Effect. All licenses, permits, registrations or approvals
required for the business of the Borrower and each of its Subsidiaries, as
conducted as of the Closing Date, under any Environmental Law have been secured
and the Borrower and each of its Subsidiaries is in substantial compliance
therewith, except for such licenses, permits, registrations or approvals the
failure to secure or to comply therewith is not reasonably likely to have a
Material Adverse Effect. Neither the Borrower nor any of its Subsidiaries has
received written notice, or otherwise knows, that it is in any respect in
noncompliance with, breach of or default under any applicable writ, order,
judgment, injunction, or decree to which the Borrower or such Subsidiary is a
party or which would affect the ability of the Borrower or such Subsidiary to
operate any real property and no event has occurred and is continuing which,
with the passage of time or the giving of notice or both, would constitute
noncompliance, breach of or default thereunder, except in each such case, such
noncompliance, breaches or defaults as would not reasonably be likely to, in the
aggregate, have a Material Adverse Effect. There are as of the Closing Date no
Environmental Claims pending or, to the best knowledge of the Borrower,
threatened wherein an unfavorable decision, ruling or finding would reasonably
be likely to have a Material Adverse Effect. There are no facts, circumstances,
conditions or occurrences on any Real Property now or at any time owned, leased
or operated by the Borrower or any of its Subsidiaries or on any property
adjacent to any such Real Property, which are known by the Borrower or as to
which the Borrower or any such Subsidiary has received written notice, that
could reasonably be expected (i) to form the basis of an Environmental Claim
against the Borrower or any of its Subsidiaries or any Real Property of the
Borrower or any of its Subsidiaries, or (ii) to cause such Real Property to be
subject to any restrictions on the ownership, occupancy, use or transferability
of such Real Property under any Environmental Law, except in each such case,
such Environmental Claims or restrictions that individually or in the aggregate
would not reasonably be likely to have a Material Adverse Effect.

         (b) Hazardous Materials have not at any time been (i) generated, used,
treated or stored on, or transported to or from, any Real Property of the
Borrower or any of its Subsidiaries or (ii) released on any such Real Property,
in each case where such occurrence or event is not in compliance with
Environmental Laws and is reasonably likely to have a Material Adverse Effect.

         7.14 COMPLIANCE WITH ERISA. Compliance by the Borrower with the
provisions hereof and Credit Events contemplated hereby will not involve any
prohibited transaction within the meaning of ERISA or section 4975 of the Code.
The Borrower and each of its Subsidiaries, (i) has fulfilled all obligations
under minimum funding standards of ERISA and the Code with respect to each Plan
that is not a Multiemployer Plan or a Multiple Employer Plan, (ii) has satisfied
all respective contribution obligations in respect of each Multiemployer Plan
and each Multiple Employer Plan, (iii) is in compliance in all material respects
with all other applicable provisions of ERISA and the Code with respect to each
Plan, each Multiemployer Plan and each Multiple Employer Plan, and (iv) has not
incurred any liability

                                       48
<PAGE>

under the Title IV of ERISA to the PBGC with respect to any Plan, any
Multiemployer Plan, any Multiple Employer Plan, or any trust established
thereunder. No Plan or trust created thereunder has been terminated, and there
have been no Reportable Events, with respect to any Plan or trust created
thereunder or with respect to any Multiemployer Plan or Multiple Employer Plan,
which termination or Reportable Event will or could result in the termination of
such Plan, Multiemployer Plan or Multi Employer Plan and give rise to a material
liability of the Borrower or any ERISA Affiliate in respect thereof. Neither the
Borrower nor any ERISA Affiliate is at the date hereof, or has been at any time
within the two years preceding the date hereof, an employer required to
contribute to any Multiemployer Plan or Multi Employer Plan, or a "contributing
sponsor" (as such term is defined in section 4001 of ERISA) in any Multiemployer
Plan or Multiple Employer Plan. Neither the Borrower nor any ERISA Affiliate has
any contingent liability with respect to any post-retirement "welfare benefit
plan" (as such term is defined in ERISA) except as has been disclosed to the
Lenders in writing.

         7.15 INTELLECTUAL PROPERTY. The Borrower and each of its Subsidiaries
has obtained or has the right to use all material patents, trademarks,
servicemarks, trade names, copyrights, licenses and other rights with respect to
the foregoing necessary for the present and planned future conduct of its
business, without any known conflict with the rights of others, except for such
patents, trademarks, servicemarks, trade names, copyrights, licenses and rights,
the loss of which, and such conflicts, which in any such case individually or in
the aggregate would not be reasonably likely to have a Material Adverse Effect.

         7.16 INVESTMENT COMPANY ACT. Neither the Borrower nor any of its
Subsidiaries is subject to regulation with respect to the creation or incurrence
of Indebtedness under the Investment Company Act of 1940, as amended, the ICC
Termination Act of 1995, as amended, the Federal Power Act, as amended, the
Public Utility Holding Company Act of 1935, as amended, or any applicable state
public utility law.

         7.17 BURDENSOME CONTRACTS; LABOR RELATIONS. Neither the Borrower nor
any of its Subsidiaries (i) is subject to any unduly burdensome contract,
agreement, corporate restriction, judgment, decree or order, (ii) is a party to
any labor dispute affecting any bargaining unit or other group of employees
generally, (iii) is subject to any material strike, slow down, workout or other
concerted interruptions of operations by employees of the Borrower or any
Subsidiary, whether or not relating to any labor contracts, (iv) is subject to
any significant pending or, to the knowledge of the Borrower, threatened, unfair
labor practice complaint, before the National Labor Relations Board, and (v) is
subject to any significant pending or, to the knowledge of the Borrower,
threatened, grievance or significant arbitration proceeding arising out of or
under any collective bargaining agreement, (vi) is subject to any significant
pending or, to the knowledge of the Borrower, threatened, significant strike,
labor dispute, slowdown or stoppage, or (vii) is, to the knowledge of the
Borrower, involved or subject to any union representation organizing or
certification matter with respect to the employees of the Borrower or any of its
Subsidiaries, EXCEPT (with respect to any matter specified in any of the above
clauses), for such matters as, individually or in the aggregate, would not
reasonably be likely to have a Material Adverse Effect.

         7.18 EXISTING INDEBTEDNESS. Annex III sets forth a true and complete
list, as of the date or dates set forth therein, of all Indebtedness of the
Borrower and each of its Subsidiaries, on a consolidated basis, which (i) has an
outstanding principal amount of at least $1,000,000, or may be incurred pursuant
to existing commitments or lines of credit, or (ii) is secured by any Lien on
any property of the Borrower or any Subsidiary, and which will be outstanding on
the Closing Date after giving effect to the initial Borrowing hereunder, other
than the Indebtedness created under the Credit Documents (all such Indebtedness,
whether or not in a principal amount meeting such threshold and required to be
so listed on Annex III, herein the "EXISTING INDEBTEDNESS"). The Borrower has
provided to the Administrative Agent prior to the date of execution hereof true
and complete copies (or summary descriptions) of all agreements and instruments
governing the Indebtedness listed on Annex III (the "EXISTING INDEBTEDNESS
AGREEMENTS").

                                       49
<PAGE>

         7.19 SECURITY INTERESTS. Once executed and delivered, and until
terminated in accordance with the terms thereof, each of the Security Documents
creates, as security for the obligations purported to be secured thereby, a
valid and enforceable perfected security interest in and Lien on all of the
Collateral subject thereto from time to time, in favor of the Collateral Agent
for the benefit of the Secured Creditors referred to in the Security Documents,
superior to and prior to the rights of all third persons and subject to no other
Liens (except that the Collateral under the Security Agreement may be subject to
Permitted Liens). No filings or recordings are required in order to perfect the
security interests created under any Security Document except for filings or
recordings required in connection with any such Security Document which shall
have been made, or for which satisfactory arrangements have been made, upon or
prior to the execution and delivery thereof. All recording, stamp, intangible or
other similar taxes required to be paid by any person under applicable legal
requirements or other laws applicable to the property encumbered by the Security
Documents in connection with the execution, delivery, recordation, filing,
registration, perfection or enforcement thereof have been paid.

         7.20 TRUE AND COMPLETE DISCLOSURE. All factual information (taken as a
whole) heretofore or contemporaneously furnished by or on behalf of the Borrower
or any of its Subsidiaries in writing to the Administrative Agent or any Lender
for purposes of or in connection with this Agreement or any transaction
contemplated herein, other than the Financial Projections (as to which
representations are made only as provided in section 7.8), is, and all other
such factual information (taken as a whole) hereafter furnished by or on behalf
of such person in writing to any Lender will be, true and accurate in all
material respects on the date as of which such information is dated or certified
and not incomplete by omitting to state any material fact necessary to make such
information (taken as a whole) not misleading at such time in light of the
circumstances under which such information was provided, except that any such
future information consisting of financial projections prepared by management of
the Borrower is only represented herein as being based on good faith estimates
and assumptions believed by such persons to be reasonable at the time made, it
being recognized by the Lenders that such projections as to future events are
not to be viewed as facts and that actual results during the period or periods
covered by any such projections may differ materially from the projected
results. As of the Closing Date, there is no fact known to the Borrower or any
of its Subsidiaries which has, or would reasonably be likely to have, a Material
Adverse Effect which has not theretofore been disclosed in writing to the
Lenders.

         SECTION 8. AFFIRMATIVE COVENANTS.

         The Borrower hereby covenants and agrees that so long as this Agreement
is in effect and until such time as the Total Commitment has been terminated, no
Notes are outstanding and the Loans, together with interest, Fees and all other
Obligations hereunder, have been paid in full:

         8.1 REPORTING REQUIREMENTS. The Borrower will furnish to each Lender
and the Administrative Agent:

         (a) ANNUAL FINANCIAL STATEMENTS. As soon as available and in any event
within 90 days after the close of each fiscal year of the Borrower, the
consolidated balance sheets of the Borrower and its consolidated Subsidiaries as
at the end of such fiscal year and the related consolidated statements of
income, of stockholder's equity and of cash flows for such fiscal year, in each
case setting forth comparative figures for the preceding fiscal year, all in
reasonable detail and accompanied by the opinion with respect to such
consolidated financial statements of independent public accountants of
recognized national standing selected by the Borrower, which opinion shall be
unqualified and shall (i) state that such accountants audited such consolidated
financial statements in accordance with generally accepted auditing standards,
that such accountants believe that such audit provides a reasonable basis for
their opinion, and that in their opinion such consolidated financial statements
present fairly, in all material respects, the consolidated financial position of
the Borrower and its consolidated subsidiaries as at the end

                                       50
<PAGE>

of such fiscal year and the consolidated results of their operations and cash
flows for such fiscal year in conformity with generally accepted accounting
principles, or (ii) contain such statements as are customarily included in
unqualified reports of independent accountants in conformity with the
recommendations and requirements of the American Institute of Certified Public
Accountants (or any successor organization); PROVIDED that such requirement for
the furnishing of such annual financial statements and accompanying opinion may
be fulfilled by the furnishing of the Borrower's Report on Form 10-K which
includes such financial statements and opinion, as filed with the SEC for the
applicable fiscal year.

         (b) QUARTERLY FINANCIAL STATEMENTS. As soon as available and in any
event within 45 days after the close of each of the first three quarterly
accounting periods in each fiscal year of the Borrower, the unaudited condensed
consolidated balance sheets of the Borrower and its consolidated Subsidiaries as
at the end of such quarterly period and the related unaudited condensed
consolidated statements of income and of cash flows for such quarterly period or
for the fiscal year to date, and setting forth, in the case of such unaudited
condensed consolidated statements of income and of cash flows, comparative
figures for the related periods in the prior fiscal year, and which consolidated
financial statements shall be certified on behalf of the Borrower by the Chief
Financial Officer or other Authorized Officer of the Borrower, subject to
changes resulting from normal year-end audit adjustments; PROVIDED that such
requirement for the furnishing of quarterly financial statements may be
fulfilled by the furnishing of the Borrower's Report on Form 10-Q which includes
such financial statements, as filed with the SEC for the applicable fiscal
quarter.

         (c) OFFICER'S COMPLIANCE CERTIFICATES. At the time of the delivery of
the financial statements provided for in sections 8.1(a) and (b), a certificate
on behalf of the Borrower, of the Chief Financial Officer or other Authorized
Officer of the Borrower to the effect that, to the best knowledge of the
Borrower, no Default or Event of Default exists or, if any Default or Event of
Default does exist, specifying the nature and extent thereof, which certificate
shall set forth the calculations required to establish compliance with the
provisions of sections 9.4(b) and (c), 9.6, 9.7. 9.8, 9.9 and 9.10 of this
Agreement and identify in reasonable detail any financial adjustments included
in such calculations to take into account the acquisition or disposition of any
business which is required or permitted to be taken into account hereunder in
connection with such calculations.

         (d) MONTHLY FINANCIAL STATEMENTS. As soon as available and in any event
within 30 days after the close of each of each calendar month in each fiscal
year of the Borrower, the unaudited condensed consolidated statement of
operations of the Borrower and its consolidated Subsidiaries for such month and
for the fiscal year to date, and setting forth comparative figures for the
related periods in the prior fiscal year and a comparison to the current fiscal
year budgeted amounts, and which consolidated statement of operations shall be
certified on behalf of the Borrower by the Chief Financial Officer or other
Authorized Officer of the Borrower, subject to changes resulting from normal
year-end audit adjustments.

         (e) BUDGETS AND FORECASTS. Not later than 30 days following the
approval of a consolidated budget for any fiscal year by the Board of Directors
of the Borrower, a consolidated budget in reasonable detail for each of the four
fiscal quarters of such fiscal year, and (if and to the extent prepared by
management of the Borrower) for any subsequent fiscal years, as customarily
prepared by management for its internal use, setting forth, with appropriate
discussion, the forecasted balance sheet, income statement, operating cash flows
and capital expenditures of the Borrower and its Subsidiaries for the period
covered thereby, and the principal assumptions upon which forecasts and budget
are based.

         (f) NOTICE OF DEFAULT, LITIGATION, LEGISLATION OR CERTAIN MATTERS
INVOLVING MAJOR CUSTOMERS OR SUPPLIERS. Promptly, and in any event within three
Business Days, in the case of clause

                                       51
<PAGE>

(i) below, or five Business Days, in the case of clause (ii) or (iii) below,
after the Borrower or any of its Subsidiaries obtains knowledge thereof, notice
of

                  (i) the occurrence of any event which constitutes a Default or
         Event of Default, which notice shall specify the nature thereof, the
         period of existence thereof and what action the Borrower proposes to
         take with respect thereto,

                  (ii) any litigation or governmental or regulatory proceeding
         pending against the Borrower or any of its Subsidiaries, or the
         adoption of any legislation, regulations or rules by any governmental
         body or agency thereof, in each case which is likely to have a Material
         Adverse Effect or a material adverse effect on the ability of the
         Borrower to perform its obligations hereunder or under any other Credit
         Document, and

                  (iii) any significant adverse change (in the Borrower's
         reasonable judgment) in the Borrower's or any Subsidiary's relationship
         with, or any significant event or circumstance which is in the
         Borrower's reasonable judgment likely to adversely affect the
         Borrower's or any Subsidiary's relationship with, (A) any customer (or
         related group of customers) representing more than 5% of the Borrower's
         consolidated revenues during its most recent fiscal year, or (B) any
         supplier which is significant to the Borrower and its Subsidiaries
         considered as an entirety.

         (g) ERISA. Promptly, and in any event within 10 days after the
Borrower, any Subsidiary of the Borrower or any ERISA Affiliate knows of the
occurrence of any of the following, the Borrower will deliver to each of the
Lenders a certificate on behalf of the Borrower of an Authorized Officer of the
Borrower setting forth the full details as to such occurrence and the action, if
any, that the Borrower, such Subsidiary or such ERISA Affiliate is required or
proposes to take, together with any notices required or proposed to be given to
or filed with or by the Borrower, the Subsidiary, the ERISA Affiliate, the PBGC,
a Plan participant or the Plan administrator with respect thereto:

                  (i) that a Reportable Event has occurred with respect to any
         Plan, which is reasonably likely (in the Borrower's reasonable
         judgment) to result in a Material Adverse Effect;

                  (ii) the institution of any steps by the Borrower, any ERISA
         Affiliate, the PBGC or any other person to terminate any Plan, which is
         reasonably likely (in the Borrower's reasonable judgment) to result in
         a Material Adverse Effect;

                  (iii) the institution of any steps by the Borrower or any
         ERISA Affiliate to withdraw from any Plan, which is reasonably likely
         (in the Borrower's reasonable judgment) to result in a Material Adverse
         Effect;

                  (iv) the institution of any steps by the Borrower or any
         Subsidiary to withdraw from any Multiemployer Plan or Multiple Employer
         Plan, if such withdrawal could result in withdrawal liability (as
         described in Part 1 of Subtitle E of Title IV of ERISA) in excess of
         $1,000,000;

                  (v) a non-exempt "prohibited transaction" within the meaning
         of section 406 of ERISA in connection with any Plan, which is
         reasonably likely (in the Borrower's reasonable judgment) to result in
         a Material Adverse Effect;

                  (vi) that a Plan has an Unfunded Current Liability exceeding
         $1,000,000;

                                       52
<PAGE>

                  (vii) any material increase in the contingent liability of the
         Borrower or any Subsidiary with respect to any post-retirement welfare
         liability; or

                  (viii) the taking of any action by, or the threatening of the
         taking of any action by, the Internal Revenue Service, the Department
         of Labor or the PBGC with respect to any of the foregoing.

         (h) ENVIRONMENTAL MATTERS. Promptly upon, and in any event within 10
Business Days after, an officer of the Borrower obtains actual knowledge
thereof, notice of any of the following environmental matters which is
reasonably likely (in the Borrower's reasonable judgment) to result in a
Material Adverse Effect: (i) any pending or threatened (in writing)
Environmental Claim against the Borrower or any of its Subsidiaries or any Real
Property owned or operated by the Borrower or any of its Subsidiaries; (ii) any
condition or occurrence on or arising from any Real Property owned or operated
by the Borrower or any of its Subsidiaries that (A) results in noncompliance by
the Borrower or any of its Subsidiaries with any applicable Environmental Law or
(B) would reasonably be expected to form the basis of an Environmental Claim
against the Borrower or any of its Subsidiaries or any such Real Property; (iii)
any condition or occurrence on any Real Property owned, leased or operated by
the Borrower or any of its Subsidiaries that could reasonably be expected to
cause such Real Property to be subject to any restrictions on the ownership,
occupancy, use or transferability by the Borrower or any of its Subsidiaries of
such Real Property under any Environmental Law; and (iv) the taking of any
removal or remedial action in response to the actual or alleged presence of any
Hazardous Material on any Real Property owned, leased or operated by the
Borrower or any of its Subsidiaries as required by any Environmental Law or any
governmental or other administrative agency. All such notices shall describe in
reasonable detail the nature of the Environmental Claim and the Borrower's or
such Subsidiary's response thereto.

         (i) AUDITORS' INTERNAL CONTROL COMMENT LETTERS. Promptly upon receipt
thereof, a copy of each letter or memorandum commenting on internal accounting
controls or accounting or financial reporting policies followed by the Borrower
or any of its Subsidiaries, which is submitted to the Borrower by its
independent accountants in connection with any annual or interim audit made by
them of the books of the Borrower or any of its Subsidiaries.

         (j) SEC REPORTS AND REGISTRATION STATEMENTS. Promptly upon transmission
thereof or other filing with the SEC, copies of all registration statements
(other than the exhibits thereto and any registration statement on Form S-8 or
its equivalent) and annual, quarterly or current reports that the Borrower or
any of its Subsidiaries files with the SEC.

         (k) RECEIVABLES PROGRAM. With reasonable promptness, notice that the
purchaser of receivables under the Permitted Receivables Program has refused to
purchase or rejected any receivables offered to such purchaser.

         (l) OTHER INFORMATION. With reasonable promptness, such other
information or documents (financial or otherwise) relating to the Borrower or
any of its Subsidiaries as any Lender may reasonably request from time to time.

         8.2 BOOKS, RECORDS AND INSPECTIONS. The Borrower will, and will cause
each of its Subsidiaries to, (i) keep proper books of record and account, in
which full and correct entries shall be made of all financial transactions and
the assets and business of the Borrower or such Subsidiaries, as the case may
be, in accordance with GAAP; and (ii) permit, upon at least five Business Days'
notice to the Chief Financial Officer or any other Authorized Officer of the
Borrower, officers and designated representatives of the Administrative Agent to
visit and inspect any of the properties or assets of the

                                       53
<PAGE>

Borrower and any of its Subsidiaries in whomsoever's possession (but only to the
extent the Borrower or such Subsidiary has the right to do so to the extent in
the possession of another person), to examine the books of account of the
Borrower and any of its Subsidiaries, and to make copies thereof and take
extracts therefrom, and to discuss the affairs, finances and accounts of the
Borrower and of any of its Subsidiaries with, and be advised as to the same by,
its and their officers and independent accountants and independent actuaries, if
any, all at such reasonable times and intervals and to such reasonable extent as
the Administrative Agent may request.

         8.3 INSURANCE. (a) The Borrower will, and will cause each of its
Subsidiaries to, (i) maintain with financially sound and reputable insurers,
insurance with respect to their respective properties and businesses, both
domestic and foreign, against such casualties and contingencies, of such types,
on such terms and in such amounts (including deductibles, co-insurance and
self-insurance, if adequate reserves are maintained with respect thereto as may
be required under GAAP) as is customary in the case of entities of established
reputations engaged in the same or a similar business in or from the same or
similar jurisdictions or locales and otherwise similarly situated; (ii) in any
event maintain at least such insurance coverage by such insurers and in such
forms and amounts and against such risks as are generally consistent with the
insurance coverage maintained by the Borrower and its Subsidiaries at the date
hereof; and (iii) forthwith upon the Administrative Agent's written request,
furnish to the Administrative Agent such information about such insurance as the
Administrative Agent may from time to time reasonably request, which information
shall be prepared in form and detail satisfactory to the Administrative Agent
and certified by an Authorized Officer of the Borrower.

         (b) The Borrower will, and will cause each of its Subsidiaries which is
a Credit Party to, at all times keep their respective property which is subject
to the Lien of any Security Document insured in favor of the Collateral Agent,
and all policies or certificates (or certified copies thereof) with respect to
such insurance (and any other insurance maintained by the Borrower or any such
Subsidiary) (i) shall be endorsed to the Collateral Agent's satisfaction for the
benefit of the Collateral Agent (including, without limitation, by naming the
Collateral Agent as loss payee (with respect to Collateral) or, to the extent
permitted by applicable law, as an additional insured), (ii) shall state that
such insurance policies shall not be canceled without 30 days' prior written
notice thereof (or 10 days' prior written notice in the case of cancellation for
the non-payment of premiums) by the respective insurer to the Collateral Agent,
(iii) shall provide that the respective insurers irrevocably waive any and all
rights of subrogation with respect to the Collateral Agent and the Lenders, and
(iv) shall in the case of any such certificates or endorsements in favor of the
Collateral Agent, be delivered to or deposited with the Collateral Agent. In no
event shall the Borrower be required to deposit the actual insurance policies
with the Collateral Agent. The Administrative Agent shall deliver copies of any
certificates of insurance to a Lender upon such Lender's request.

         (c) If the Borrower or any of its Subsidiaries shall fail to maintain
all insurance in accordance with this section 8.3, or if the Borrower or any of
its Subsidiaries shall fail to so endorse and deliver or deposit all
endorsements or certificates with respect thereto, the Administrative Agent and
the Collateral Agent shall have the right (but shall be under no obligation),
upon prior notice to the Borrower, to procure such insurance and the Borrower
agrees to reimburse the Administrative Agent or the Collateral Agent, as the
case may be, on demand, for all costs and expenses of procuring such insurance.

         8.4 PAYMENT OF TAXES AND CLAIMS. The Borrower will pay and discharge,
and will cause each of its Subsidiaries to pay and discharge, all taxes,
assessments and governmental charges or levies imposed upon it or upon its
income or profits, or upon any properties belonging to it, prior to the date on
which penalties attach thereto, and all lawful claims which, if unpaid, might
become a Lien or charge upon any properties of the Borrower or any of its
Subsidiaries; provided that neither the Borrower nor any of its Subsidiaries
shall be required to pay any such tax, assessment, charge, levy or claim which
is being

                                       54
<PAGE>

contested in good faith and by proper proceedings if it has maintained adequate
reserves with respect thereto in accordance with GAAP. Without limiting the
generality of the foregoing, the Borrower will, and will cause each of its
Subsidiaries to, pay in full all of its wage obligations to its employees in
accordance with the Fair Labor Standards Act (29 U.S.C. sections 206-207) and
any comparable provisions of applicable law.

         8.5 CORPORATE FRANCHISES. The Borrower will do, and will cause each of
its Subsidiaries to do, or cause to be done, all things necessary to preserve
and keep in full force and effect its corporate or other organizational
existence, rights, authority and franchises, PROVIDED that nothing in this
section 8.5 shall be deemed to prohibit (i) any transaction permitted by
section 9.2; (ii) the termination of existence of any Subsidiary if (A) the
Borrower determines that such termination is in its best interest and (B) such
termination is not adverse in any material respect to the Lenders; or (iii) the
loss of any rights, authorities or franchises if the loss thereof, in the
aggregate, would not reasonably be likely to have a Material Adverse Effect.

         8.6 GOOD REPAIR. The Borrower will, and will cause each of its
Subsidiaries to, ensure that its material properties and equipment used or
useful in its business in whomsoever's possession they may be, are kept in good
repair, working order and condition, normal wear and tear excepted, and that
from time to time there are made in such properties and equipment all needful
and proper repairs, renewals, replacements, extensions, additions, betterments
and improvements, thereto, to the extent and in the manner customary for
companies in similar businesses.

         8.7 COMPLIANCE WITH STATUTES. The Borrower will, and will cause each of
its Subsidiaries to, comply, in all material respects, with all applicable
statutes, regulations and orders of, and all applicable restrictions imposed by,
all governmental bodies, domestic or foreign, in respect of the conduct of its
business and the ownership of its property, other than those (i) being contested
in good faith by appropriate proceedings, as to which adequate reserves are
established to the extent required under GAAP, and (ii) the noncompliance with
which would not have, and which would not be reasonably likely to have, a
Material Adverse Effect or a material adverse effect on the ability of the
Borrower to perform its obligations under any Credit Document.

         8.8 COMPLIANCE WITH ENVIRONMENTAL LAWS. Without limitation of the
covenants contained in section 8.7 hereof:

         (a) The Borrower will, and will cause each of its Subsidiaries to, (i)
comply, in all material respects, with all Environmental Laws applicable to the
ownership, lease or use of all Real Property now or hereafter owned, leased or
operated by the Borrower or any of its Subsidiaries, and promptly pay or cause
to be paid all costs and expenses incurred in connection with such compliance,
except for such noncompliance as would not have, and which would not be
reasonably likely to have, a Material Adverse Effect or a material adverse
effect on the ability of the Borrower to perform its obligations under any
Credit Document; and (ii) keep or cause to be kept all such Real Property free
and clear of any Liens imposed pursuant to such Environmental Laws which are not
permitted under section 9.3.

         (b) Without limitation of the foregoing, if the Borrower or any of its
Subsidiaries shall generate, use, treat, store, release or dispose of, or permit
the generation, use, treatment, storage, release or disposal of, Hazardous
Materials on any Real Property now or hereafter owned, leased or operated by the
Borrower or any of its Subsidiaries, or transport or permit the transportation
of Hazardous Materials to or from any such Real Property, any such action shall
be effected only in the ordinary course of business and in any event in
compliance, in all material respects, with all Environmental Laws applicable
thereto, except for such noncompliance as would not have, and which would not be
reasonably likely to have, a

                                       55
<PAGE>

Material Adverse Effect or a material adverse effect on the ability of the
Borrower to perform its obligations under any Credit Document.

         (c) If required to do so under any applicable order of any governmental
agency, the Borrower will undertake, and cause each of its Subsidiaries to
undertake, any clean up, removal, remedial or other action necessary to remove
and clean up any Hazardous Materials from any Real Property owned, leased or
operated by the Borrower or any of its Subsidiaries in accordance with, in all
material respects, the requirements of all applicable Environmental Laws and in
accordance with, in all material respects, such orders of all governmental
authorities, except (i) to the extent that the Borrower or such Subsidiary is
contesting such order in good faith and by appropriate proceedings and for which
adequate reserves have been established to the extent required by GAAP, or (ii)
for such noncompliance as would not have, and which would not be reasonably
likely to have, a Material Adverse Effect or a material adverse effect on the
ability of the Borrower to perform its obligations under any Credit Document.

         (d) At the written request of the Administrative Agent or the Required
Lenders, which request shall specify in reasonable detail the basis therefor, at
any time and from time to time after the Lenders receive notice under section
8.1(h) for any Environmental Claim involving potential expenditures by the
Borrower or any of its Subsidiaries in excess of $1,000,000 in the aggregate for
any Real Property, the Borrower will provide, at its sole cost and expense, an
environmental site assessment report concerning any such Real Property now or
hereafter owned, leased or operated by the Borrower or any of its Subsidiaries,
prepared by an environmental consulting firm reasonably acceptable to the
Administrative Agent, indicating the presence or absence of Hazardous Materials
and the potential cost of any removal or a remedial action in connection with
any Hazardous Materials on such Real Property. If the Borrower fails to provide
the same within 90 days after such request was made, the Administrative Agent
may order the same, and the Borrower shall grant and hereby grants, to the
Administrative Agent and the Lenders and their agents, access to such Real
Property and specifically grants the Administrative Agent and the Lenders an
irrevocable non-exclusive license, subject to the rights of tenants, to
undertake such an assessment, all at the Borrower's expense.

         8.9 FISCAL YEARS, FISCAL QUARTERS. The Borrower will, for consolidated
financial reporting purposes, continue to use December 31 as the end of its
fiscal year and March 31, June 30, September 30 and December 31 as the end of
its fiscal quarters. If the Borrower shall change any of its Subsidiaries'
fiscal years or fiscal quarters (other than the fiscal year or fiscal quarters
of a person which becomes a Subsidiary, made at the time such person becomes a
Subsidiary, to conform to the Borrower's fiscal year and fiscal quarters or to
conform to the fiscal year or fiscal quarters which the Borrower generally
utilizes for its Subsidiaries), the Borrower will promptly, and in any event
within 30 days following any such change, deliver a notice to the Administrative
Agent and the Lenders describing such change and any material accounting entries
made in connection therewith and stating whether such change will have any
impact upon any financial computations to be made hereunder, and if any such
impact is foreseen, describing in reasonable detail the nature and extent of
such impact. If the Required Lenders determine that any such change will have
any impact upon any financial computations to be made hereunder which is adverse
to the Lenders, the Borrower will, if so requested by the Administrative Agent,
enter into an amendment to this Agreement, in form and substance satisfactory to
the Administrative Agent and the Required Lenders, modifying any of the
financial covenants or related provisions hereof in such manner as the Required
Lenders determine is necessary to eliminate such adverse effect.

         8.10 HEDGE AGREEMENTS. In the event the Borrower or any of its
Subsidiaries determines to enter into a Hedge Agreement it may do so, PROVIDED
that (i) the purpose of such Hedge Agreement is to provide protection to the
Borrower or any such Subsidiary from fluctuations and other changes in interest
rates, currency exchange rates or commodity prices, as and to the extent
considered reasonably necessary by the Borrower, but without exposing the
Borrower or its Subsidiaries to predominantly speculative risks

                                       56
<PAGE>

unrelated to the amount of assets, Indebtedness or other liabilities intended to
be subject to coverage on a notional basis under all such Hedge Agreements; (ii)
the documentation thereof conforms to the standards of the International Swap
Dealers Association Inc.; (iii) the Hedge Agreement is entered into in the
ordinary course of business; (iv) the institution providing such protection is a
reputable financial institution, and (v) the Borrower has given the
Administrative Agent prior notice of the Hedge Agreement if the Hedge Agreement
is material.

         8.11 CERTAIN SUBSIDIARIES TO JOIN IN SUBSIDIARY GUARANTY. (a) In the
event that at any time after the Closing Date

                  (i) the Borrower has any Subsidiary (other than a Foreign
         Subsidiary as to which section 8.11(b) applies) which is not a party to
         the Subsidiary Guaranty, or

                  (ii) an Event of Default shall have occurred and be continuing
         and the Borrower has any Subsidiary which is not a party to the
         Subsidiary Guaranty,

THEN the Borrower will promptly, and in any event within five Business Days
following the occurrence of such event, notify the Administrative Agent in
writing of such event, identifying the Subsidiary in question and referring
specifically to the rights of the Administrative Agent and the Lenders under
this section. The Borrower will, within 30 days following request therefor from
the Administrative Agent (who may give such request on its own initiative or
upon request by the Required Lenders), cause such Subsidiary to deliver to the
Administrative Agent, in sufficient quantities for the Lenders, (i) a joinder
supplement, satisfactory in form and substance to the Administrative Agent and
the Required Lenders, duly executed by such Subsidiary, pursuant to which such
Subsidiary joins in the Subsidiary Guaranty as a guarantor thereunder, and (ii)
if such Subsidiary is a corporation, resolutions of the Board of Directors of
such Subsidiary, certified by the Secretary or an Assistant Secretary of such
Subsidiary as duly adopted and in full force and effect, authorizing the
execution and delivery of such joinder supplement, or if such Subsidiary is not
a corporation, such other evidence of the authority of such Subsidiary to
execute such joinder supplement as the Administrative Agent may reasonably
request.

         (b) Notwithstanding the foregoing provisions of this section 8.11 or
the provisions of section 8.12 hereof, the Borrower shall not, unless an Event
of Default shall have occurred and be continuing, be required to pledge (or
cause to be pledged) more than 65% of the stock or other equity interests in any
first tier Foreign Subsidiary, or any of the stock or other equity interests in
any other Foreign Subsidiary, or to cause a Foreign Subsidiary to join in the
Subsidiary Guaranty or to become a party to the Security Agreement or any other
Security Document, if (i) to do so would subject the Borrower to liability for
additional United States income taxes by virtue of section 956 of the Code in an
amount the Borrower considers material, and (ii) the Borrower provides the
Administrative Agent with documentation, including computations prepared by the
Borrower's internal tax officer, its independent accountants or tax counsel,
reasonably acceptable to the Required Lenders, in support thereof.

         8.12 ADDITIONAL SECURITY; FURTHER ASSURANCES. (a) In the event that at
any time after the Closing Date the Borrower or any of its Subsidiaries owns or
holds an interest in any Real Property, assets, stock, securities or any other
property or interest, located within or outside of the United States or arising
out of business conducted from any location within or outside the United States,
which is not at the time included in the Collateral and is not subject to a
Permitted Lien securing Indebtedness (all of the foregoing, "UNCOLLATERALIZED
PROPERTY"), then the Borrower will promptly, and in any event within five
Business Days following the occurrence of such event, notify the Administrative
Agent in writing of such event, identifying the Uncollateralized Property in
question and referring specifically to the rights of the Administrative Agent
and the Lenders under this section 8.12; PROVIDED that notwithstanding the
foregoing, the Borrower need not notify the Administrative Agent under this
section 8.12(a) of any

                                       57
<PAGE>

leasehold interest which is acquired or held by the Borrower or any Subsidiary
unless the same involves a nominal or bargain purchase price option.

         (b) The Borrower will, or will cause an applicable Subsidiary to,
within 30 days following request by the Collateral Agent (who may make such
request on its own initiative or upon instructions from the Required Lenders),
grant the Collateral Agent for the benefit of the Secured Creditors (as defined
in the Security Documents) security interests and mortgages or deeds of trust,
pursuant to new documentation (each an "ADDITIONAL SECURITY DOCUMENT") or
joinder in any existing Security Document to which it is not already a party, in
all of the Uncollateralized Property as to which the Administrative Agent has
notified the Borrower that the same is required to be included in the
Collateral, SUBJECT to obtaining any required consents from third parties
(including third party lessors and co-venturers) necessary to be obtained for
the granting of a Lien on any particular Uncollateralized Property (with the
Borrower hereby agreeing to use, and to cause its Subsidiaries to use,
reasonable best efforts to obtain such consents), and ALSO SUBJECT to the
provisions of section 8.11(b).

         (c) Each Additional Security Document (i) shall consist of
documentation reasonably satisfactory in form and substance to the
Administrative Agent, which documentation shall in the case of Real Property
owned in fee be accompanied by such Phase I environmental reports or
assessments, a mortgage policy of title insurance (subject to a standard survey
exception), and other supporting documentation requested by and reasonably
satisfactory in form and substance to the Administrative Agent; and (ii) shall
constitute a valid and enforceable perfected Lien upon the interests or
properties so included in the Collateral, superior to and prior to the rights of
all third persons and subject to no other Liens except those permitted by
section 9.3 or otherwise agreed by the Administrative Agent at the time of
perfection thereof and (in the case of Real Property or interests therein) such
other encumbrances as may be set forth in the mortgage policy, if any, relating
to such Additional Security Document which shall be delivered to the Collateral
Agent together with such Additional Security Document and which shall be
satisfactory in form and substance to the Collateral Agent and the
Administrative Agent. Notwithstanding the foregoing, no leasehold Mortgage or
any related title insurance or surveys, shall be required for any leasehold
properties (unless the lessee has a nominal or bargain purchase option).

         (d) The Borrower, at its sole cost and expense, will cause each
Additional Security Document or instruments related thereto to be duly recorded
or filed in such manner and in such places as are required by law to establish,
perfect, preserve and protect the Liens created thereby required to be granted
pursuant to the Additional Security Document, and will pay or cause to be paid
in full all taxes, fees and other charges payable in connection therewith.
Furthermore, the Borrower shall cause to be delivered to the Collateral Agent
such opinions of local counsel, appraisals, title insurance, environmental
assessments, consents of landlords, lien waivers from landlords or mortgagees
and other related documents as may be reasonably requested by the Collateral
Agent in connection with the execution, delivery and recording of any Additional
Security Document, all of which documents shall be in form and substance
reasonably satisfactory to the Collateral Agent and the Administrative Agent.

         (e) The Borrower will, and will cause each of its Subsidiaries to, at
the expense of the Borrower, make, execute, endorse, acknowledge, file and
deliver to the Collateral Agent from time to time such conveyances, financing
statements, transfer endorsements, powers of attorney, certificates, and other
assurances or instruments and take such further steps relating to the Collateral
covered by any of the Security Documents as the Collateral Agent may reasonably
require. If at any time the Collateral Agent determines, based on applicable
law, that all applicable taxes (including, without limitation, mortgage
recording taxes or similar charges) were not paid in connection with the
recordation of any mortgage or deed of trust, the Borrower shall promptly pay
the same upon demand.

                                       58
<PAGE>

         (f) The Borrower will if requested by any Lender at any time, in order
to meet any legal requirement applicable to such Lender, provide to the
Collateral Agent and the Lenders, at the sole cost and expense of the Borrower,
appraisals and other supporting documentation relating to any Closing Date
Mortgage or any mortgage or deed of trust delivered as an Additional Security
Document hereunder, as specified by any Lender, meeting the appraisal and other
documentation requirements of the Real Estate Reform Amendments of the Financial
Institution Reform, Recovery and Enforcement Act of 1989, as amended, or any
other legal requirements applicable to any Lender, which in the case of any such
appraisal shall be prepared by one or more valuation firms of national standing,
acceptable to the Required Lenders, utilizing appraisal standards satisfying
such Amendments, Act or other legal requirements.

         (g) Notwithstanding the foregoing provisions of this section 8.12, in
the event the Administrative Agent notifies the Borrower that the Required
Lenders have determined on the basis of an environmental report or assessment
delivered by the Borrower pursuant to the provisions of section 8.12(c) that an
Additional Security Document encumbering any particular Real Property should not
be delivered under this section 8.12, the Borrower shall be relieved of its
obligation in this section 8.12 to deliver or cause to be delivered an
Additional Security Document in the form of a mortgage, deed of trust or similar
instrument covering such Real Property, SUBJECT to any later determination by
the Required Lenders notified to the Borrower by the Administrative Agent that
an Additional Security Document in the form of a mortgage, deed of trust or
similar instrument covering such Real Property should be executed and delivered
hereunder.

         (h) As promptly as practicable after the date (i) any Credit Party has
any Collateral located in a jurisdiction as to which the Administrative Agent
shall not previously have received a lien search report listing all effective
UCC financing statements and other Liens filed against such Credit Party in such
jurisdiction and containing copies of all such effective UCC financing
statements and other Lien documents, (ii) any person first becomes a Credit
Party, or (iii) any UCC financing statement or Security Document is filed
against any Credit Party to perfect security interests granted pursuant to the
Security Agreement or any other Security Document, the Borrower will, at its
expense, cause to be delivered to the Administrative Agent and the Lenders
search reports listing all effective UCC financing statements and other Lien
documents filed against such person or Credit Party in each applicable
jurisdiction and containing copies of all such effective UCC financing
statements and other Lien documents. In addition, whenever requested by the
Administrative Agent, but not more frequently than once in any 12-month period,
the Borrower will promptly provide the Administrative Agent and the Lenders with
such new or updated title, lien, judgment, patent, trademark and UCC financing
statement searches or reports as to the Borrower or any of its Subsidiaries, or
any Collateral of any Credit Party, as the Administrative Agent may specify to
the Borrower in its request.

         (i) The Collateral Agent is authorized, without the consent of any of
the Lenders, to (i) enter into any modification of any Security Document which
the Collateral Agent reasonably believes is required to conform to the mandatory
requirements of local law, or to local customs followed by financial
institutions with respect to similar collateral documents involving property
located in any particular jurisdiction, (ii) in the case of any Security
Document relating to property located in a particular jurisdiction which imposes
a tax with respect to such Security Document based on the amount of the
obligations secured thereby, expressly limit the amount of such secured
obligations which are secured by such property to such amount as, in the
Collateral Agent's good faith judgment, is appropriate so that the amount of
such tax is reasonable in light of the estimated value of the property located
in such jurisdiction, and (iii) designate the amount of title insurance coverage
for any title insurance policy provided hereunder in an amount reasonably
believed by the Collateral Agent to be representative of the fair value of the
property covered thereby.

                                       59
<PAGE>

         (j) The Borrower will provide the Administrative Agent with sufficient
copies of each Additional Security Document and any additional supporting
documents delivered in connection therewith for distribution of copies thereof
to the Lenders, and the Administrative Agent will promptly so distribute such
copies.

         8.13 CASUALTY AND CONDEMNATION. (a) The Borrower will promptly (and in
any event within 10 days) furnish to the Administrative Agent and the Lenders
written notice of any Event of Loss involving any property included in the
Collateral which is reasonably believed to be in excess of $500,000.

         (b) If any Event of Loss results in Net Cash Proceeds (whether in the
form of insurance proceeds, a condemnation award or otherwise), a portion or all
of which is required to be applied as a prepayment of the Loans or to the
rebuilding or restoration of any affected property pursuant to section 5.2, the
Collateral Agent is authorized to collect such Net Cash Proceeds and, if
received by any Credit Party, the Borrower will, or will cause any applicable
Credit Party, to pay over such Net Cash Proceeds to the Collateral Agent.

         8.14 LANDLORD/MORTGAGEE WAIVERS; BAILEE LETTERS. If at any time
Collateral is located on property not owned by the Borrower or one of its
Subsidiaries, the Borrower will promptly (and in any event within 60 days of the
date any Collateral is first located at any such property) obtain and deliver to
the Administrative Agent, and thereafter the Borrower will maintain in effect,
(a) lien waivers from landlords and mortgagees having any interest in any Real
Property on which any tangible items of Collateral are located, substantially in
the form provided by, or otherwise reasonably acceptable to, the Administrative
Agent, and (b) bailee letters, substantially in the form provided by, or
otherwise reasonably acceptable to, the Administrative Agent, from persons
unrelated to any of the Credit Parties who are parties to the Security Agreement
to whom any tangible items of Collateral have been delivered for storage, use in
the manufacture of products for the Borrower and its Subsidiaries (such as
"tooling"), consignment or similar purposes. Notwithstanding the forgoing, the
Borrower shall not be required to deliver any such lien waiver or bailee letter
with respect to any location upon which less than $250,000 of Collateral is
located, provided that the aggregate value of Collateral on all such locations
for which lien waivers and bailee letters have not been provided shall in no
event exceed $1,000,000 (exclusive of Collateral located at East 289th Street,
Cleveland, Ohio and 1350 Rockefeller Road, Wickliffe, Ohio). Notwithstanding
anything to the contrary in this section 8.14, (x) the Borrower shall use its
best efforts to obtain and deliver to the Administrative Agent on the Closing
Date the bailee letters required by this section 8.14, and, to the extent not so
delivered on the Closing Date, the Borrower shall obtain and deliver such bailee
letters within thirty (30) days of the Closing Date, and (y) if the Borrower
continues to lease the leased property at East 289th Street, Cleveland, Ohio or
1350 Rockefeller Road, Wickliffe, Ohio on the date which is 90 days after the
Closing Date, the Borrower shall obtain and deliver a lien waiver with respect
to such property within sixty (60) days of such date.

         8.15 SENIOR DEBT. The Borrower will at all times ensure that (i) the
claims of the Lenders in respect of the Obligations of the Borrower will,
insofar as they are secured by the Collateral, rank prior to the claims of any
unsecured general creditor of the Borrower in any such Collateral, and (ii) any
Indebtedness of the Borrower which is subordinated in any manner to the claims
of any other creditor of the Borrower will be subordinated in like manner to
such claims of the Lenders.

         SECTION 9. NEGATIVE COVENANTS.

         The Borrower hereby covenants and agrees that on the Closing Date and
thereafter for so long as this Agreement is in effect and until such time as the
Total Commitment has been terminated, no Notes

                                       60
<PAGE>

remain outstanding and the Loans, together with interest, Fees and all other
Obligations incurred hereunder are paid in full:

         9.1 CHANGES IN BUSINESS. Neither the Borrower nor any of its
Subsidiaries will engage in any business which is not the same as or
complementary to the business engaged in by the Borrower on the Closing Date, or
make any changes in any such business if, as a result, the general nature of the
business, taken on a consolidated basis, which would then be engaged in by the
Borrower and its Subsidiaries, would be substantially changed from the general
nature of the business engaged in by the Borrower and its Subsidiaries, taken as
a whole, on the date hereof. Notwithstanding the foregoing, the Receivables
Subsidiary shall not engage in any business other than the transactions
contemplated by the Permitted Receivables Program.

         9.2 CONSOLIDATION, MERGER, ACQUISITIONS, SALE OF ASSETS. The Borrower
will not, and will not permit any Subsidiary to, (1) wind up, liquidate or
dissolve its affairs, or (2) enter into any transaction of merger or
consolidation, or (3) make or otherwise effect any Acquisition, or (4) make or
otherwise effect any Asset Sale, or (5) agree to do any of the foregoing at any
future time, EXCEPT that the following shall be permitted:

         (a) PERMITTED INVESTMENTS: the investments permitted pursuant to
section 9.5;

         (b) CERTAIN INTERCOMPANY MERGERS: if no Default or Event of Default
shall have occurred and be continuing or would result therefrom, (i) the merger,
consolidation or amalgamation of any Wholly-Owned Subsidiary with or into the
Borrower or another Wholly-Owned Subsidiary, so long as in any merger,
consolidation or amalgamation involving the Borrower, the Borrower is the
surviving or continuing or resulting corporation, (ii) the liquidation or
dissolution of any Subsidiary, or (iii) the transfer or other disposition of any
property by the Borrower to any Wholly-Owned Subsidiary or by any Wholly-Owned
Subsidiary to the Borrower or any other Wholly-Owned Subsidiary of the Borrower;

         (c) PERMITTED ACQUISITIONS: if no Default or Event of Default shall
have occurred and be continuing or would result therefrom, the Borrower or any
Subsidiary may make an Acquisition only if such Acquisition (including the terms
under which such Acquisition would be completed) has been consented to or
approved in writing by the Required Lenders, acting in their sole discretion;
PROVIDED that no such Acquisition shall be effected without the prior written
consent or approval of all of the Lenders, acting in their sole discretion, if
such Acquisition is actively opposed by the Board of Directors (or similar
governing body) of the selling person or the person whose equity interests are
to be acquired;

         (d) PERMITTED DISPOSITIONS: if no Default or Event of Default shall
have occurred and be continuing or would result therefrom, the Borrower or any
of its Subsidiaries may (i) consummate the Permitted Tyler Disposition, or (ii)
sell any property, land or building (including any related receivables or other
intangible assets) to any person which is not a Subsidiary of the Borrower, or
(iii) sell the entire capital stock (or other equity interests) and Indebtedness
of any Subsidiary owned by the Borrower or any other Subsidiary to any person
which is not a Subsidiary of the Borrower, or (iv) permit any Subsidiary to be
merged or consolidated with a person which is not an Affiliate of the Borrower,
or (v) consummate any other Asset Sale with a person who is not a Subsidiary of
the Borrower; PROVIDED that (A) the consideration for such transaction
represents fair value (as determined by management of the Borrower), (B) in the
case of the Permitted Tyler Disposition, at least 75% of such consideration
consists of cash, (C) if the aggregate consideration for all such transactions,
excluding the Permitted Tyler Disposition, exceeds $3,000,000 in any fiscal
year, at least 75% of such consideration consists of cash, (D) in the case of
any such transaction involving consideration in excess of $3,000,000, at least
five Business Days prior to the date of completion of such transaction the
Borrower shall have delivered to the Administrative Agent an officer's
certificate executed on behalf of the Borrower by an Authorized Officer of the

                                       61
<PAGE>

Borrower, which certificate shall contain a description of the proposed
transaction, the date such transaction is scheduled to be consummated, and the
estimated purchase price or other consideration for such transaction, and which
shall (if requested by the Administrative Agent) include a certified copy of the
draft or definitive documentation pertaining thereto, and (E) promptly following
the consummation of such transaction, the Borrower prepays Loans with the
proceeds of the transaction, as and to the extent contemplated by section 5.2(b)
or section 5.2(f), as the case may be;

         (e) CAPITAL EXPENDITURES: Consolidated Capital Expenditures not
otherwise in violation of this Agreement; and

         (f) LEASES: the Borrower or any of its Subsidiaries may enter into
leases of property or assets not constituting Permitted Acquisitions in the
ordinary course of business not otherwise in violation of this Agreement.

To the extent the Required Lenders (or all of the Lenders as shall be required
by section 12.12) waive the provisions of this section 9.2 with respect to the
sale, transfer or other disposition of any Collateral, or all of the stock or
other interests in a Subsidiary, or any Collateral or the stock or other equity
interests in a Subsidiary is sold, transferred or disposed of as permitted by
this section 9.2, (i) such Collateral shall be sold, transferred or disposed of
free and clear of the Liens created by the respective Security Documents; (ii)
if all of the capital stock or other equity interests in a Subsidiary which is a
party to the Subsidiary Guaranty or any Security Document is so sold,
transferred or disposed of, such Subsidiary shall be released from the
Subsidiary Guaranty and such Security Documents; and (iii) the Administrative
Agent and the Collateral Agent are hereby authorized to take actions deemed
appropriate by them in order to effectuate the foregoing.

         9.3 LIENS. The Borrower will not, and will not permit any of its
Subsidiaries to, create, incur, assume or suffer to exist any Lien upon or with
respect to any property or assets of any kind (real or personal, tangible or
intangible) of the Borrower or any such Subsidiary whether now owned or
hereafter acquired, or sell any such property or assets subject to an
understanding or agreement, contingent or otherwise, to repurchase such property
or assets (including sales of accounts receivable or notes with or without
recourse to the Borrower or any of its Subsidiaries, other than for purposes of
collection of delinquent accounts in the ordinary course of business) or assign
any right to receive income, or file or permit the filing of any financing
statement under the UCC or any other similar notice of Lien under any similar
recording or notice statute, EXCEPT that the foregoing restrictions shall not
apply to:

         (a) the Standard Permitted Liens;

         (b) Liens which

                  (i) are placed upon equipment, machinery, Real Property, or
         the improvements to Real Property, used in the ordinary course of
         business of the Borrower or any Subsidiary at the time of (or within
         180 days after) the acquisition thereof, or completion of the
         improvements thereto, by the Borrower or any such Subsidiary, to secure
         Indebtedness incurred to pay or finance all or a portion of the
         purchase price or cost thereof, PROVIDED that the Lien encumbering the
         equipment, machinery, Real Property, or improvements to Real Property,
         so acquired or constructed does not encumber any other asset of the
         Borrower or any such Subsidiary; or

                  (ii) are existing on property or other assets at the time
         acquired by the Borrower or any Subsidiary or on assets of a person at
         the time such person first becomes a Subsidiary of the Borrower;
         PROVIDED that (A) any such Liens were not created at the time of or in
         contemplation of the acquisition of such assets or person by the
         Borrower or any of its Subsidiaries; (B) in the case

                                       62
<PAGE>

         of any such acquisition of a person, any such Lien attaches only to the
         property and assets of such person; and (C) in the case of any such
         acquisition of property or assets by the Borrower or any Subsidiary,
         any such Lien attaches only to the property and assets so acquired and
         not to any other property or assets of the Borrower or any Subsidiary;

         PROVIDED that (1) the Indebtedness secured by any such Lien does not
         exceed 100% of the fair market value of the property and assets to
         which such Lien attaches, determined at the time of the acquisition or
         completion of construction of such property or asset or the time at
         which such person becomes a Subsidiary of the Borrower (except in the
         circumstances described in clause (ii) above to the extent such Liens
         constituted customary purchase money Liens at the time of incurrence
         and were entered into in the ordinary course of business), and (2) the
         Indebtedness secured thereby is permitted by section 9.4(b);

         (c) the Permitted Receivables Program, including without limitation any
UCC financing statements filed to evidence transfers of receivables (and any
related guaranties, security or other credit support) pursuant to such Permitted
Receivables Program; and

         (d) Liens to secure the Indebtedness incurred in connection with the
Permitted Tyler Refinancing, PROVIDED that, (x) the Indebtedness is permitted
under section 9.4(b), (y) the mortgage is in form and substance reasonably
acceptable to the Administrative Agent, and (z) the Liens encumber only the Real
Property located at the Tyler Boulevard Facility and do not encumber any other
asset of the Borrower or any Subsidiary.

         9.4 INDEBTEDNESS. The Borrower will not, and will not permit any of its
Subsidiaries to, contract, create, incur, assume or suffer to exist any
Indebtedness of the Borrower or any of its Subsidiaries, EXCEPT:

         (a) Indebtedness incurred under this Agreement and the other Credit
Documents;

         (b) Not more than $15,000,000 aggregate principal amount of
Indebtedness of the Borrower and its Subsidiaries in respect of

                  (i) Capital Leases;

                  (ii) Synthetic Leases;

                  (iii) Indebtedness subject to Liens permitted by section
         9.3(b);

                  (iv) Existing Indebtedness; and any refinancing, extension,
         renewal or refunding of any such Existing Indebtedness not involving an
         increase in the principal amount thereof or a reduction of more than
         10% in the remaining weighted average life to maturity thereof
         (computed in accordance with standard financial practice); and

                  (v) Indebtedness incurred in connection with the Permitted
         Tyler Refinancing, PROVIDED that the aggregate principal amount of
         Indebtedness secured by the Tyler Boulevard Facility does not exceed
         $7,000,000;

including in any such case any guaranty by the Borrower of any such Capitalized
Lease, Synthetic Lease or other Indebtedness; PROVIDED that at the time of any
incurrence thereof after the date hereof, and after giving effect thereto, no
Event of Default shall have occurred and be continuing or would result
therefrom;

                                       63
<PAGE>

         (c) Indebtedness consisting of limited recourse obligations of the
Borrower or the Receivables Subsidiary under the Permitted Receivables Program,
PROVIDED that the aggregate amount outstanding under the Permitted Receivables
Program at any time shall not exceed (x) $30,000,000 during the period
commencing January 1 and ending August 31 of any fiscal year, and (y)
$35,000,000 during the period commencing September 1 and ending December 31 of
any fiscal year;

         (d) Indebtedness of the Borrower or any Subsidiary under Hedge
Agreements;

         (e) Indebtedness of the Borrower to any of its Subsidiaries, and
Indebtedness of any of the Borrower's Subsidiaries to the Borrower or to another
Subsidiary of the Borrower, in each case to the extent permitted under section
9.5;

         (f) Guaranty Obligations permitted under section 9.5; and

         (g) additional unsecured Indebtedness and Guaranty Obligations of the
Borrower, not otherwise permitted pursuant to the foregoing clauses, up to
$250,000 aggregate amount outstanding at any time, PROVIDED that at the time of
incurrence thereof and after giving effect thereto, (i) no Event of Default
shall have occurred and be continuing or shall result therefrom, and (ii) the
Borrower would have been in compliance with the covenants contained in sections
9.7 and 9.8 hereof if such Indebtedness had been incurred at the beginning of
the most recent Testing Period for which financial information has been
furnished to the Lenders hereunder, and such Indebtedness remained outstanding
throughout such Testing Period.

         9.5 ADVANCES, INVESTMENTS, LOANS AND GUARANTY OBLIGATIONS. The Borrower
will not, and will not permit any of its Subsidiaries to, (1) lend money or
credit or make advances to any person, (2) purchase or acquire any stock,
obligations or securities of, or any other interest in, or make any capital
contribution to, or other investment in, any person, (3) create, acquire or hold
any Subsidiary, (4) be or become a party to any joint venture or partnership, or
(5) be or become obligated under any Guaranty Obligations (other than those
created in favor of the Lenders pursuant to the Credit Documents), EXCEPT:

         (a) the Borrower or any of its Subsidiaries may invest in cash and Cash
Equivalents;

         (b) any endorsement of a check or other medium of payment for deposit
or collection, or any similar transaction in the normal course of business;

         (c) the Borrower and its Subsidiaries may acquire and hold receivables
owing to them in the ordinary course of business and payable or dischargeable in
accordance with customary trade terms;

         (d) investments acquired by the Borrower or any of its Subsidiaries (i)
in exchange for any other investment held by the Borrower or any such Subsidiary
in connection with or as a result of a bankruptcy, workout, reorganization or
recapitalization of the issuer of such other investment, or (ii) as a result of
a foreclosure by the Borrower or any of its Subsidiaries with respect to any
secured investment or other transfer of title with respect to any secured
investment in default;

         (e) loans and advances to employees for business-related travel
expenses, moving expenses, costs of replacement homes and other similar
expenses, in each case incurred in the ordinary course of business, shall be
permitted;

         (f) to the extent not permitted by the foregoing clauses, the existing
loans, advances, investments and guarantees described on Annex V hereto;

                                       64
<PAGE>

         (g) any unsecured guaranty by the Borrower of any Indebtedness of a
Subsidiary permitted by section 9.4, and any guaranty by any Subsidiary
described in section 9.4;

         (h) investments of the Borrower and its Subsidiaries in Hedge
Agreements;

         (i) loans and advances by any Subsidiary of the Borrower to the
Borrower, PROVIDED that the Indebtedness represented thereby constitutes
Subordinated Indebtedness;

         (j) loans and advances by the Borrower or by any Subsidiary of the
Borrower to, or other investments in, any Domestic Subsidiary of the Borrower;

         (k) loans and advances by the Borrower or by any Subsidiary of the
Borrower to, or other investments in, any Foreign Subsidiary of the Borrower,
PROVIDED that the aggregate amount of all additional or incremental loans,
advances and investments made after December 31, 2001 in all Foreign
Subsidiaries of the Borrower does not exceed $2,000,000;

         (l) Guaranty Obligations, not otherwise permitted by the foregoing
clauses, of (i) the Borrower or any Subsidiary in respect of leases of the
Borrower or any Subsidiary the entry into which is not prohibited by this
Agreement, (ii) the Borrower or any Subsidiary in respect of any other person
(other than in respect of (x) Indebtedness for borrowed money or represented by
bonds, notes, debentures or similar securities, or (y) Indebtedness constituting
a Capital Lease or a Synthetic Lease) arising as a matter of applicable law
because the Borrower or such Subsidiary is or is deemed to be a general partner
of such other person, or (iii) the Borrower or any Subsidiary in respect of any
other person (other than in respect of (x) Indebtedness for borrowed money or
represented by bonds, notes, debentures or similar securities, or (y)
Indebtedness constituting a Capital Lease or a Synthetic Lease) arising in the
ordinary course of business;

         (m) Acquisitions permitted under section 9.2, and loans, advances and
investments of any person which are outstanding at the time such person becomes
a Subsidiary of the Borrower as a result of an Acquisition permitted by section
9.2, but not any increase in the amount thereof; and

         (n) any other loans, advances, investments (whether in the form of cash
or contribution of property, and if in the form of a contribution of property,
such property shall be valued for purposes of this clause at the fair value
thereof as reasonably determined by the Borrower) and Guaranty Obligations, in
or to or for the benefit of, any corporation, partnership, limited liability
company, joint venture or other business entity, which is not itself a
Subsidiary of the Borrower or owned or controlled by any director, officer or
employee of the Borrower or any of its Subsidiaries, not otherwise permitted by
the foregoing clauses, made after December 31, 2001 (such loans, advances and
investments and Guaranty Obligations, collectively, "BASKET INVESTMENTS AND
GUARANTEES"), shall be permitted to be incurred if (i) no Event of Default shall
have occurred and be continuing, or would result therefrom, and (ii) the
aggregate cumulative amount of such Basket Investments and Guarantees (taking
into account any repayments of loans or advances), does not exceed $3,000,000.

         9.6 RESTRICTED STOCK PAYMENTS. The Borrower will not (a) directly or
indirectly declare, order, pay or make any dividend (other than dividends
payable solely in capital stock of the Borrower) or other distribution on or in
respect of any capital stock of any class of the Borrower, whether by reduction
of capital or otherwise, or (b) directly or indirectly make, or permit any of
its Subsidiaries to directly or indirectly make, any purchase, redemption,
retirement or other acquisition of any capital stock of any class of the
Borrower (other than for a consideration consisting solely of capital stock of
the same class of the Borrower) or of any warrants, rights or options to acquire
or any securities convertible into or exchangeable for any capital stock of the
Borrower, EXCEPT that if no Event of Default shall have occurred

                                       65
<PAGE>

and be continuing or would result therefrom, the Borrower shall be permitted to
(i) repurchase shares of its common stock in open market or privately negotiated
transactions, or pursuant to one or more public tender offers and (ii)
commencing January 1, 2003, make Restricted Stock Payments in the form of
dividends; PROVIDED that the cumulative aggregate Restricted Stock Payments
expended for the purposes set forth in clauses (i) and (ii) above after the
Closing Date do not exceed $20,000,000, and PROVIDED FURTHER that in the case of
Restricted Stock Payments in the form of dividends, at the time of payment of
such dividends, the aggregate amount of such dividends together with all other
dividends paid during the previous twelve (12) month period shall not exceed
33-1/3% of Consolidated Net Income for such previous twelve month period
(PROVIDED that if less than twelve months shall have elapsed since the Closing
Date, then the aggregate amount of such dividends together with all other
dividends paid since the Closing Date shall not exceed 33-1/3% of Consolidated
Net Income for such period).

         9.7 CONSOLIDATED TOTAL ADJUSTED DEBT/CONSOLIDATED EBITDA RATIO. The
Borrower will not at any time permit the ratio of (x) the amount of Consolidated
Total Adjusted Debt at such time to (y) Consolidated EBITDA for its then most
recent Testing Period, to exceed the ratio specified below for such Testing
Period:

         ------------------------------ -------------------------------------
         TESTING PERIOD ENDING:                         RATIO
         ------------------------------ -------------------------------------
         June 30, 2002                              2.25 to 1.00
         ------------------------------ -------------------------------------
         September 30, 2002                         2.50 to 1.00
         ------------------------------ -------------------------------------
         December 31, 2002                          2.00 to 1.00
         ------------------------------ -------------------------------------
         March 31, 2003                             2.00 to 1.00
         ------------------------------ -------------------------------------
         June 30, 2003                              2.00 to 1.00
         ------------------------------ -------------------------------------
         September 30, 2003                         2.50 to 1.00
         ------------------------------ -------------------------------------
         December 31, 2003                          2.00 to 1.00
         ------------------------------ -------------------------------------
         March 31, 2004                             2.00 to 1.00
         ------------------------------ -------------------------------------
         June 30, 2004                              2.00 to 1.00
         ------------------------------ -------------------------------------
         September 30, 2004                         2.50 to 1.00
         ------------------------------ -------------------------------------
         December 31, 2004                          2.00 to 1.00
         ------------------------------ -------------------------------------
         March 31, 2005                             2.00 to 1.00
         ------------------------------ -------------------------------------

         9.8 FIXED CHARGE COVERAGE RATIO. The Borrower will not permit its Fixed
Charge Coverage Ratio for any Testing Period commencing with the Testing Period
ending June 30, 2002 to be less than 1.50 to 1.00.

         9.9 MINIMUM CONSOLIDATED NET WORTH. The Borrower will not permit its
Consolidated Net Worth at any time to be less than $30,000,000, EXCEPT that:

         (a) effective as of the end of the Borrower's fiscal quarter ended on
or nearest to June 30, 2002, and as of the end of each fiscal quarter
thereafter, the foregoing amount (as it may from time to time be adjusted as
herein provided), shall be increased by the positive difference between (i) 50%
of the Consolidated Net Income for the period commencing January 1 of each year
through the last day of such fiscal quarter and (ii) the amount of all previous
increases pursuant to this clause (a) for such fiscal year, if any (there being
no reduction in the case of any such Consolidated Net Income which reflects a
deficit); PROVIDED that for the fiscal quarters ending June 30, 2002, September
30, 2002 and December 31, 2002, the foregoing shall be computed using the period
commencing April 1, 2002 rather than January 1, 2002;

         (b) the foregoing amount (as it may from time to time be adjusted as
herein provided), shall be increased by an amount equal to 100% of the cash
proceeds (net of underwriting discounts and

                                       66
<PAGE>

commissions and other customary fees and costs associated therewith) from any
sale or issuance of equity by the Borrower after December 31, 2001 (other than
Redeemable Stock and any sale or issuance to management or employees or employee
benefit plans pursuant to employee benefit plans of general application);

         (c) the foregoing amount (as it may from time to time be adjusted as
herein provided), shall be increased by an amount equal to 100% of (x) the
principal amount of Indebtedness or (y) the higher of stated value or
liquidation value of Redeemable Stock, as the case may be, held by any person
other than the Borrower or any of its Subsidiaries, which is converted or
exchanged after December 31, 2001 into common stock of the Borrower or any of
its Subsidiaries; and

         (d) the foregoing amount (as it may from time to time be adjusted as
herein provided), shall be increased by an amount equal to 100% of the increase
in Consolidated Net Worth attributable to the issuance of common stock or other
equity interests (other than Redeemable Stock) subsequent to December 31, 2001
as consideration in any Acquisitions permitted under section 9.2.

         9.10 CONSOLIDATED CAPITAL EXPENDITURES. The Borrower will not, and will
not permit any of its Subsidiaries to, make or incur Consolidated Capital
Expenditures during any fiscal year of the Borrower in excess of $10,000,000
except that in the event actual Consolidated Capital Expenditures for any fiscal
year are less than such amount, 50% of the difference may be carried over to the
next fiscal year, but not any subsequent fiscal year.

         9.11 TRANSACTIONS WITH AFFILIATES. The Borrower will not, and will not
permit any Subsidiary to, enter into any transaction or series of transactions
with any Affiliate (other than, in the case of the Borrower, any Subsidiary, and
in the case of a Subsidiary, the Borrower or another Subsidiary) other than in
the ordinary course of business of and pursuant to the reasonable requirements
of the Borrower's or such Subsidiary's business and upon fair and reasonable
terms no less favorable to the Borrower or such Subsidiary than would obtain in
a comparable arm's-length transaction with a person other than an Affiliate,
EXCEPT (i) loans, advances and investments permitted by section 9.5, (ii) sales
of goods to an Affiliate for use or distribution outside the United States which
in the good faith judgment of the Borrower complies with any applicable legal
requirements of the Code, or (iii) agreements and transactions with and payments
to officers, directors and shareholders which are either (A) entered into in the
ordinary course of business and not prohibited by any of the provisions of this
Agreement, or (B) entered into outside the ordinary course of business, approved
by the directors or shareholders of the Borrower, and not prohibited by any of
the provisions of this Agreement.

         9.12 PREPAYMENTS AND REFINANCINGS OF OTHER DEBT. The Borrower will not,
and will not permit any of its Subsidiaries to, make (or give any notice in
respect thereof) any voluntary or optional payment or prepayment or redemption
or acquisition for value of (including, without limitation, by way of depositing
with the trustee with respect thereto money or securities before due for the
purpose of paying when due) or exchange of, or refinance or refund any other
Indebtedness of the Borrower or its Subsidiaries which has an outstanding
principal balance (or Capitalized Lease Obligation, in the case of a Capital
Lease, or present value, based on the implicit interest rate, in the case of a
Synthetic Lease) greater than $1,000,000 (other than the Obligations and other
than intercompany loans and advances among the Borrower and its Subsidiaries);
PROVIDED that the Borrower or any Subsidiary may refinance or refund any such
Indebtedness if the Indebtedness resulting from such refinancing or refunding is
not prohibited by section 9.4.

         9.13 LIMITATION ON CERTAIN RESTRICTIVE AGREEMENTS. The Borrower will
not, and will not permit any of its Subsidiaries to, directly or indirectly,
enter into, incur or permit to exist or become effective, any agreement or other
arrangement that prohibits, restricts or imposes any condition upon (a)

                                       67
<PAGE>

the ability of the Borrower or any Subsidiary to create, incur or suffer to
exist any Lien upon any of its property or assets as security for Indebtedness,
or (b) the ability of any such Subsidiary to pay dividends or make any other
distributions on its capital stock or any other interest or participation in its
profits owned by the Borrower or any Subsidiary of the Borrower, or pay any
Indebtedness owed to the Borrower or a Subsidiary of the Borrower, or to make
loans or advances to the Borrower or any of the Borrower's other Subsidiaries,
or transfer any of its property or assets to the Borrower or any of the
Borrower's other Subsidiaries, EXCEPT for such restrictions existing under or by
reason of (i) applicable law, (ii) this Agreement and the other Credit
Documents, (iii) customary provisions restricting subletting or assignment of
any lease governing a leasehold interest, (iv) customary provisions restricting
assignment of any licensing agreement entered into in the ordinary course of
business, (v) customary provisions restricting the transfer of assets subject to
Liens permitted under section 9.3(b), (vi) restrictions contained in the
Existing Indebtedness Agreements as in effect on the Closing Date (and similar
restrictions contained in any agreement or instrument evidencing or governing
any Indebtedness incurred in connection with a refinancing thereof permitted
under this Agreement), (vii) customary restrictions affecting only a Subsidiary
of the Borrower under any agreement or instrument governing any of the
Indebtedness of a Subsidiary permitted pursuant to 9.4, (viii) any document
relating to Indebtedness secured by a Lien permitted by section 9.3, insofar as
the provisions thereof limit grants of junior liens on the assets securing such
Indebtedness, and (ix) any operating lease or Capital Lease, insofar as the
provisions thereof limit grants of a security interest in, or other assignments
of, the related leasehold interest to any other person.

         9.14 PLAN TERMINATIONS, MINIMUM FUNDING. The Borrower will not, and
will not permit any ERISA Affiliate to, (i) terminate any Plan or plans so as to
result in liability of the Borrower or any ERISA Affiliate to the PBGC in excess
of $2,000,000 in the aggregate, (ii) permit to exist one or more events or
conditions which reasonably present a material risk of the termination by the
PBGC of any Plan or Plans with respect to which the Borrower or any ERISA
Affiliate would, in the event of such termination, incur liability to the PBGC
in excess of $2,000,000 in the aggregate, or (iii) fail to comply with the
minimum funding standards of ERISA and the Code with respect to any Plan.

         SECTION 10. EVENTS OF DEFAULT.

         10.1 EVENTS OF DEFAULT. Any of the following specified events (each an
"EVENT OF DEFAULT") shall constitute an Event of Default hereunder:

         (a) PAYMENTS: the Borrower shall (i) default in the payment when due of
any principal of the Loans or any reimbursement obligation in respect of any
Unpaid Drawing; or (ii) default, and such default shall continue for five or
more days, in the payment when due of any interest on the Loans or any Fees or
any other amounts owing hereunder or under any other Credit Document; or

         (b) REPRESENTATIONS: any representation, warranty or statement made by
the Borrower herein or by the Borrower or any other Credit Party in any other
Credit Document or in any statement or certificate delivered or required to be
delivered pursuant hereto or thereto shall prove to be untrue in any material
respect on the date as of which made or deemed made; or

         (c) CERTAIN NEGATIVE COVENANTS: the Borrower shall default in the due
performance or observance by it of any term, covenant or agreement contained in
sections 9.2 through 9.10 of this Agreement; or

         (d) OTHER COVENANTS: the Borrower shall default in the due performance
or observance by it of any term, covenant or agreement contained in this
Agreement or any other Credit Document, other than those referred to in section
10.1(a) or (b) or (c) above, and such default shall not be remedied within 30

                                       68
<PAGE>

days after the earlier of (i) an officer of the Borrower obtaining actual
knowledge of such default or (ii) the Borrower receiving written notice of such
default from the Administrative Agent or the Required Lenders (any such notice
to be identified as a "notice of default " and to refer specifically to this
paragraph); or

         (e) DEFAULT UNDER OTHER AGREEMENTS: the Borrower or any of its
Subsidiaries shall (i) default in any payment with respect to any Indebtedness
(other than the Obligations) owed to any Lender, or having an unpaid principal
amount of $5,000,000 or greater, and such default shall continue after the
applicable grace period, if any, specified in the agreement or instrument
relating to such Indebtedness, or (ii) default in the observance or performance
of any agreement or condition relating to any such Indebtedness or contained in
any instrument or agreement evidencing, securing or relating thereto (and all
grace periods applicable to such observance, performance or condition shall have
expired), or any other event shall occur or condition exist, the effect of which
default or other event or condition is to cause, or to permit the holder or
holders of such Indebtedness (or a trustee or agent on behalf of such holder or
holders) to cause any such Indebtedness to become due prior to its stated
maturity; or any such Indebtedness of the Borrower or any of its Subsidiaries
shall be declared to be due and payable, or shall be required to be prepaid
(other than by a regularly scheduled required prepayment or redemption, prior to
the stated maturity thereof); or

         (f) OTHER CREDIT DOCUMENTS: the Subsidiary Guaranty or any Security
Document (once executed and delivered) shall cease for any reason (other than
termination in accordance with its terms) to be in full force and effect; or any
Credit Party shall default in any payment obligation thereunder; or any Credit
Party shall default in any material respect in the due performance and
observance of any other obligation thereunder and such default shall continue
unremedied for a period of at least 30 days after notice by the Administrative
Agent or the Required Lenders; or any Credit Party shall (or seek to) disaffirm
or otherwise limit its obligations thereunder otherwise than in strict
compliance with the terms thereof; or

         (g) JUDGMENTS: one or more judgments or decrees shall be entered
against the Borrower or any of its Subsidiaries involving a liability (whether
or not covered by insurance) of $1,000,000 or more in the aggregate for all such
judgments and decrees for the Borrower and its Subsidiaries) and any such
judgments or decrees shall not have been vacated, discharged or stayed or bonded
pending appeal within 30 days from the entry thereof; or

         (h) BANKRUPTCY: any of the following shall occur:

                  (i) the Borrower, any of its Material Subsidiaries or any
         other Credit Party (the Borrower and each of such other persons, each a
         "PRINCIPAL PARTY") shall commence a voluntary case concerning itself
         under the Bankruptcy Code; or

                  (ii) an involuntary case is commenced against any Principal
         Party and the petition is not controverted within 10 days, or is not
         dismissed within 90 days, after commencement of the case; or

                  (iii) a custodian (as defined in the Bankruptcy Code) is
         appointed for, or takes charge of, all or substantially all of the
         property of any Principal Party; or

                  (iv) any Principal Party commences (including by way of
         applying for or consenting to the appointment of, or the taking of
         possession by, a rehabilitator, receiver, custodian, trustee,
         conservator or liquidator (collectively, a "CONSERVATOR") of itself or
         all or any substantial portion of its property) any other proceeding
         under any reorganization, arrangement, adjustment of debt,

                                       69
<PAGE>

         relief of debtors, dissolution, insolvency, liquidation,
         rehabilitation, conservatorship or similar law of any jurisdiction
         whether now or hereafter in effect relating to such Principal Party; or

                  (v) any such proceeding is commenced against any Principal
         Party to the extent such proceeding is consented by such person or
         remains undismissed for a period of 90 days; or

                  (vi) any Principal Party is adjudicated insolvent or bankrupt;
         or

                  (vii) any order of relief or other order approving any such
         case or proceeding is entered; or

                  (viii) any Principal Party suffers any appointment of any
         conservator or the like for it or any substantial part of its property
         which continues undischarged or unstayed for a period of 90 days; or

                  (ix) any Principal Party makes a general assignment for the
         benefit of creditors; or

                  (x) any corporate (or similar organizational) action is taken
         by any Principal Party for the purpose of effecting any of the
         foregoing; or

         (i) ERISA: (i) any of the events described in clauses (i) through
(viii) of section 8.1(g) shall have occurred; or (ii) there shall result from
any such event or events the imposition of a lien, the granting of a security
interest, or a liability or a material risk of incurring a liability; and (iii)
any such event or events or any such lien, security interest or liability,
individually, or in the aggregate, in the opinion of the Required Lenders, has
had, or would reasonably be likely to have, a Material Adverse Effect.

         10.2 ACCELERATION. Upon the occurrence of any Event of Default, and at
any time thereafter, if any Event of Default shall then be continuing, the
Administrative Agent shall, upon the written request of the Required Lenders, by
written notice to the Borrower, take any or all of the following actions
(PROVIDED that, if an Event of Default specified in section 10.1(h) shall occur
with respect to the Borrower, the result which would occur upon the giving of
written notice by the Administrative Agent as specified in clauses (a) and (b)
below shall occur automatically without the giving of any such notice):

         (a) declare the Total Commitment terminated, whereupon the Commitment
of each Lender shall forthwith terminate immediately without any other notice of
any kind;

         (b) declare the principal of and any accrued interest in respect of all
Loans, all Unpaid Drawings and all obligations owing hereunder and thereunder to
be, whereupon the same shall become, forthwith due and payable without
presentment, demand, protest or other notice of any kind, all of which are
hereby waived by the Borrower;

         (c) terminate any Letter of Credit which may be terminated in
accordance with its terms;

         (d) direct the Borrower to pay (and the Borrower hereby agrees that on
receipt of such notice or upon the occurrence of an Event of Default with
respect to the Borrower under section 10.1(h), it will pay) to the
Administrative Agent an amount of cash equal to the aggregate Stated Amount of
all Letters of Credit then outstanding (such amount to be held as security
after the Borrower's reimbursement obligations in respect thereof); or

         (e) take such other actions and exercise such other remedies as may be
permitted under applicable law.

                                       70
<PAGE>

         10.3 APPLICATION OF LIQUIDATION PROCEEDS. All monies received by the
Administrative Agent or any Lender from the exercise of remedies hereunder or
under the other Credit Documents or under any other documents relating to this
Agreement shall, unless otherwise required by the terms of the other Credit
Documents or by applicable law, be applied as follows:

         (a) FIRST, to the payment of all expenses (to the extent not paid by
the Borrower) incurred by the Administrative Agent and the Lenders in connection
with the exercise of such remedies, including, without limitation, all
reasonable costs and expenses of collection, attorneys' fees, court costs and
any foreclosure expenses;

         (b) SECOND, to the payment PRO RATA of interest then accrued on the
outstanding Loans;

         (c) THIRD, to the payment PRO RATA of any fees then accrued and payable
to the Administrative Agent, any Letter of Credit Issuer or any Lender under
this Agreement in respect of the Loans or the Letter of Credit Outstandings;

         (d) FOURTH, to the payment PRO RATA of (i) the principal balance then
owing on the outstanding Loans, (ii) the amounts then due under Designated Hedge
Agreements to creditors of the Borrower or any Subsidiary, subject to
confirmation by the Administrative Agent of any calculations of termination or
other payment amounts being made in accordance with normal industry practice,
and (iii) the Stated Amount of the Letter of Credit Outstandings (to be held and
applied by the Administrative Agent as security for the reimbursement
obligations in respect thereof);

         (e) FIFTH, to the payment to the Lenders of any amounts then accrued
and unpaid under sections 2.9, 2.10 and 3.5 hereof, and if such proceeds are
insufficient to pay such amounts in full, to the payment of such amounts PRO
RATA;

         (f) SIXTH, to the payment PRO RATA of all other amounts owed by the
Borrower to the Administrative Agent, to any Letter of Credit Issuer or any
Lender under this Agreement or any other Credit Document, and to any
counterparties under Designated Hedge Agreements of the Borrower and its
Subsidiaries, and if such proceeds are insufficient to pay such amounts in full,
to the payment of such amounts PRO RATA; and

         (g) FINALLY, any remaining surplus after all of the Obligations have
been paid in full, to the Borrower or to whomsoever shall be lawfully entitled
thereto.

         SECTION 11. THE ADMINISTRATIVE AGENT.

         11.1 APPOINTMENT. Each Lender hereby irrevocably designates and
appoints NCB as Administrative Agent (such term to include, for the purposes of
this section 11, NCB acting as Collateral Agent) to act as specified herein and
in the other Credit Documents, and each such Lender hereby irrevocably
authorizes NCB as the Administrative Agent for such Lender, to take such action
on its behalf under the provisions of this Agreement and the other Credit
Documents and to exercise such powers and perform such duties as are expressly
delegated to the Administrative Agent by the terms of this Agreement and the
other Credit Documents, together with such other powers as are reasonably
incidental thereto. The Administrative Agent agrees to act as such upon the
express conditions contained in this section 11. Notwithstanding any provision
to the contrary elsewhere in this Agreement, the Administrative Agent shall not
have any duties or responsibilities, except those expressly set forth herein or
in the other Credit Documents, nor any fiduciary relationship with any Lender,
and no implied covenants, functions, responsibilities, duties, obligations or
liabilities shall be read into this Agreement or otherwise exist against the
Administrative Agent. The provisions of this section 11 are solely for the

                                       71
<PAGE>

benefit of the Administrative Agent, and the Lenders, and the Borrower and its
Subsidiaries shall not have any rights as a third party beneficiary of any of
the provisions hereof. In performing its functions and duties under this
Agreement, the Administrative Agent shall act solely as agent of the Lenders and
does not assume and shall not be deemed to have assumed any obligation or
relationship of agency or trust with or for the Borrower or any of its
Subsidiaries.

         11.2 DELEGATION OF DUTIES. The Administrative Agent may execute any of
its duties under this Agreement or any other Credit Document by or through
agents or attorneys-in-fact and shall be entitled to advice of counsel
concerning all matters pertaining to such duties. The Administrative Agent shall
not be responsible for the negligence or misconduct of any agents or
attorneys-in-fact selected by it with reasonable care except to the extent
otherwise required by section 11.3.

         11.3 EXCULPATORY PROVISIONS. Neither the Administrative Agent nor any
of its respective officers, directors, employees, agents, attorneys-in-fact or
affiliates shall be (i) liable for any action lawfully taken or omitted to be
taken by it or such person under or in connection with this Agreement (except
for its or such person's own gross negligence or willful misconduct) or (ii)
responsible in any manner to any of the Lenders for any recitals, statements,
representations or warranties made by the Borrower or of its Subsidiaries or any
of their respective officers contained in this Agreement, any other Credit
Document or in any certificate, report, statement or other document referred to
or provided for in, or received by the Administrative Agent under or in
connection with, this Agreement or any other Credit Document or for any failure
of the Borrower or any Subsidiary of the Borrower or any of their respective
officers to perform its obligations hereunder or thereunder. The Administrative
Agent shall not be under any obligation to any Lender to ascertain or to inquire
as to the observance or performance of any of the agreements contained in, or
conditions of, this Agreement, or to inspect the properties, books or records of
the Borrower or any of its Subsidiaries. The Administrative Agent shall not be
responsible to any Lender for the effectiveness, genuineness, validity,
enforceability, collectibility or sufficiency of this Agreement or any Credit
Document or for any representations, warranties, recitals or statements made
herein or therein or made in any written or oral statement or in any financial
or other statements, instruments, reports, certificates or any other documents
in connection herewith or therewith furnished or made by the Administrative
Agent to the Lenders or by or on behalf of the Borrower or any of its
Subsidiaries to the Administrative Agent or any Lender or be required to
ascertain or inquire as to the performance or observance of any of the terms,
conditions, provisions, covenants or agreements contained herein or therein or
as to the use of the proceeds of the Loans or of the existence or possible
existence of any Default or Event of Default.

         11.4 RELIANCE BY ADMINISTRATIVE AGENT. The Administrative Agent shall
be entitled to rely, and shall be fully protected in relying, upon any note,
writing, resolution, notice, consent, certificate, affidavit, letter, cablegram,
telegram, facsimile transmission, telex or teletype message, statement, order or
other document or conversation believed by it, in good faith, to be genuine and
correct and to have been signed, sent or made by the proper person or persons
and upon advice and statements of legal counsel (including, without limitation,
counsel to the Borrower or any of its Subsidiaries), independent accountants and
other experts selected by the Administrative Agent. The Administrative Agent
shall be fully justified in failing or refusing to take any action under this
Agreement or any other Credit Document unless it shall first receive such advice
or concurrence of the Required Lenders as it deems appropriate or it shall first
be indemnified to its satisfaction by the Lenders against any and all liability
and expense which may be incurred by it by reason of taking or continuing to
take any such action. The Administrative Agent shall in all cases be fully
protected in acting, or in refraining from acting, under this Agreement and the
other Credit Documents in accordance with a request of the Required Lenders (or
all of the Lenders, as to any matter which, pursuant to section 12.12, can only
be effectuated with the consent of all Lenders), and such request and any action
taken or failure to act pursuant thereto shall be binding upon all the Lenders.

                                       72
<PAGE>

         11.5 NOTICE OF DEFAULT. The Administrative Agent shall not be deemed to
have knowledge or notice of the occurrence of any Default or Event of Default
hereunder unless the Administrative Agent has received notice from a Lender or
the Borrower referring to this Agreement, describing such Default or Event of
Default and stating that such notice is a "notice of default". In the event that
the Administrative Agent receives such a notice, the Administrative Agent shall
give prompt notice thereof to the Lenders. The Administrative Agent shall take
such action with respect to such Default or Event of Default as shall be
reasonably directed by the Required Lenders, PROVIDED that unless and until the
Administrative Agent shall have received such directions, the Administrative
Agent may (but shall not be obligated to) take such action, or refrain from
taking such action, with respect to such Default or Event of Default as it shall
deem advisable in the best interests of the Lenders.

         11.6 NON-RELIANCE. Each Lender expressly acknowledges that neither the
Administrative Agent nor any of its officers, directors, employees, agents,
attorneys-in-fact or Affiliates have made any representations or warranties to
it and that no act by the Administrative Agent hereinafter taken, including any
review of the affairs of the Borrower or any of its Subsidiaries, shall be
deemed to constitute any representation or warranty by the Administrative Agent
to any Lender. Each Lender represents to the Administrative Agent that it has,
independently and without reliance upon the Administrative Agent, or any other
Lender, and based on such documents and information as it has deemed
appropriate, made its own appraisal of and investigation into the business,
assets, operations, property, financial and other conditions, prospects and
creditworthiness of the Borrower and its Subsidiaries and made its own decision
to make its Loans hereunder and enter into this Agreement. Each Lender also
represents that it will, independently and without reliance upon the
Administrative Agent, or any other Lender, and based on such documents and
information as it shall deem appropriate at the time, continue to make its own
credit analysis, appraisals and decisions in taking or not taking action under
this Agreement, and to make such investigation as it deems necessary to inform
itself as to the business, assets, operations, property, financial and other
conditions, prospects and creditworthiness of the Borrower and its Subsidiaries.
The Administrative Agent shall not have any duty or responsibility to provide
any Lender with any credit or other information concerning the business,
operations, assets, property, financial and other conditions, prospects or
creditworthiness of the Borrower or any of its Subsidiaries which may come into
the possession of the Administrative Agent or any of its officers, directors,
employees, agents, attorneys-in-fact or Affiliates.

         11.7 INDEMNIFICATION. The Lenders agree to indemnify the Administrative
Agent in its capacity as such ratably according to their respective Loans and
Unutilized Commitments, from and against any and all liabilities, obligations,
losses, damages, penalties, actions, judgments, suits, costs, reasonable
expenses or disbursements of any kind whatsoever which may at any time
(including, without limitation, at any time following the payment of the
Obligations) be imposed on, incurred by or asserted against the Administrative
Agent in its capacity as such in any way relating to or arising out of this
Agreement or any other Credit Document, or any documents contemplated by or
referred to herein or the transactions contemplated hereby or any action taken
or omitted to be taken by the Administrative Agent under or in connection with
any of the foregoing, but only to the extent that any of the foregoing is not
paid by the Borrower, provided that no Lender shall be liable to the
Administrative Agent for the payment of any portion of such liabilities,
obligations, losses, damages, penalties, actions, judgments, suits, costs,
expenses or disbursements to the extent resulting solely from the Administrative
Agent's gross negligence or willful misconduct. If any indemnity furnished to
the Administrative Agent for any purpose shall, in the opinion of the
Administrative Agent, be insufficient or become impaired, the Administrative
Agent may call for additional indemnity and cease, or not commence, to do the
acts indemnified against until such additional indemnity is furnished. The
agreements in this section 11.7 shall survive the payment of all Obligations.

                                       73
<PAGE>

         11.8 THE ADMINISTRATIVE AGENT IN INDIVIDUAL CAPACITY. The
Administrative Agent and its Affiliates may make loans to, accept deposits from
and generally engage in any kind of business with the Borrower, its Subsidiaries
and their Affiliates as though not acting as Administrative Agent hereunder.
With respect to the Loans made by it and all Obligations owing to it, the
Administrative Agent shall have the same rights and powers under this Agreement
as any Lender and may exercise the same as though it were not the Administrative
Agent, and the terms "Lender" and "Lenders" shall include the Administrative
Agent in its individual capacity.

         11.9 SUCCESSOR ADMINISTRATIVE AGENT. The Administrative Agent may
resign as the Administrative Agent upon 20 days' notice to the Lenders and the
Borrower. The Required Lenders shall appoint from among the Lenders a successor
Administrative Agent for the Lenders subject to prior approval by the Borrower
(such approval not to be unreasonably withheld or delayed), whereupon such
successor agent shall succeed to the rights, powers and duties of the
Administrative Agent, and the term "Administrative Agent" shall include such
successor agent effective upon its appointment, and the resigning Administrative
Agent's rights, powers and duties as the Administrative Agent shall be
terminated, without any other or further act or deed on the part of such former
Administrative Agent or any of the parties to this Agreement. After the retiring
Administrative Agent's resignation hereunder as the Administrative Agent, the
provisions of this section 11 shall inure to its benefit as to any actions taken
or omitted to be taken by it while it was Administrative Agent under this
Agreement.

         11.10 OTHER AGENTS. Any Lender identified herein as a Co-Agent,
Syndication Agent, Documentation Agent, Managing Agent, Manager or any other
corresponding title, other than "Administrative Agent" or "Collateral Agent",
shall have no right, power, obligation, liability, responsibility or duty under
this Agreement or any other Credit Document except those applicable to all
Lenders as such. Each Lender acknowledges that it has not relied, and will not
rely, on any Lender so identified in deciding to enter into this Agreement or in
taking or not taking any action hereunder.

         SECTION 12. MISCELLANEOUS.

         12.1 PAYMENT OF EXPENSES. The Borrower agrees to:

         (a) whether or not the transactions herein contemplated are
consummated, pay (or reimburse the Administrative Agent and the Lenders for) all
reasonable out-of-pocket costs and expenses of the Administrative Agent and the
Lenders in connection with the negotiation, preparation, execution and delivery
of the Credit Documents and the documents and instruments referred to therein,
the delivery of documents on the Closing Date pursuant to section 6.1 and the
initial Borrowing hereunder, including, without limitation, the reasonable fees
and disbursements of Jones, Day, Reavis & Pogue, special counsel to the
Administrative Agent;

         (b) pay (or reimburse the Administrative Agent and the Lenders for) all
reasonable out-of-pocket costs and expenses of the Administrative Agent and the
Lenders in connection with any amendment, waiver or consent relating to any of
the Credit Documents which is requested by any Credit Party, including, without
limitation, (i) the reasonable fees and disbursements of Jones, Day, Reavis &
Pogue, special counsel to the Administrative Agent, and (ii) the reasonable fees
and disbursements of any individual counsel to any Lender (including allocated
costs of internal counsel);

         (c) pay (or reimburse the Administrative Agent and the Lenders for) all
reasonable out-of-pocket costs and expenses of the Administrative Agent and the
Lenders in connection with the enforcement of any of the Credit Documents or the
other documents and instruments referred to therein, including, without
limitation, (i) the reasonable fees and disbursements of Jones, Day, Reavis &
Pogue,

                                       74
<PAGE>

special counsel to the Administrative Agent, and (ii) the reasonable fees and
disbursements of any individual counsel to any Lender (including allocated costs
of internal counsel);

         (d) without limitation of the preceding clause (c), in the event of the
bankruptcy, insolvency, rehabilitation or other similar proceeding in respect of
the Borrower or any of its Subsidiaries, pay all costs of collection and
defense, including reasonable attorneys' fees in connection therewith and in
connection with any appellate proceeding or post-judgment action involved
therein, which shall be due and payable together with all required service or
use taxes;

         (e) pay and hold each of the Lenders harmless from and against any and
all present and future stamp and other similar taxes with respect to the
foregoing matters and save each of the Lenders harmless from and against any and
all liabilities with respect to or resulting from any delay or omission (other
than to the extent attributable to such Lender) to pay such taxes; and

         (f) indemnify each Lender, its officers, directors, employees,
representatives and agents (collectively, the "INDEMNITEES") from and hold each
of them harmless against any and all losses, liabilities, claims, damages or
expenses reasonably incurred by any of them as a result of, or arising out of,
or in any way related to, or by reason of

                  (i) any investigation, litigation or other proceeding (whether
         or not any Lender is a party thereto) related to the entering into or
         performance of any Credit Document or the use of the proceeds of any
         Loans hereunder or the consummation of any transactions contemplated in
         any Credit Document, other than any such investigation, litigation or
         proceeding arising out of transactions solely between any of the
         Lenders or the Administrative Agent, transactions solely involving the
         assignment by a Lender of all or a portion of its Loans and
         Commitments, or the granting of participations therein, as provided in
         this Agreement, or arising solely out of any examination of a Lender by
         any regulatory or other governmental authority having jurisdiction over
         it, or

                  (ii) the actual or alleged presence of Hazardous Materials in
         the air, surface water or groundwater or on the surface or subsurface
         of any Real Property owned, leased or at any time operated by the
         Borrower or any of its Subsidiaries, the release, generation, storage,
         transportation, handling or disposal of Hazardous Materials at any
         location, whether or not owned or operated by the Borrower or any of
         its Subsidiaries, if the Borrower or any such Subsidiary could have or
         is alleged to have any responsibility in respect thereof, the
         non-compliance of any such Real Property with foreign, federal, state
         and local laws, regulations and ordinances (including applicable
         permits thereunder) applicable thereto, or any Environmental Claim
         asserted against the Borrower or any of its Subsidiaries, in respect of
         any such Real Property,

including, in each case, without limitation, the reasonable documented fees and
disbursements of counsel incurred in connection with any such investigation,
litigation or other proceeding (but excluding any such losses, liabilities,
claims, damages or expenses to the extent incurred by reason of the gross
negligence or willful misconduct of the person to be indemnified or of any other
Indemnitee who is such person or an Affiliate of such person).

To the extent that the undertaking to indemnify, pay or hold harmless any person
set forth in the preceding sentence may be unenforceable because it is violative
of any law or public policy, the Borrower shall make the maximum contribution to
the payment and satisfaction of each of the indemnified liabilities which is
permissible under applicable law.

                                       75
<PAGE>

         12.2 RIGHT OF SETOFF. In addition to any rights now or hereafter
granted under applicable law or otherwise, and not by way of limitation of any
such rights, upon the occurrence of an Event of Default, each Lender is hereby
authorized at any time or from time to time, without presentment, demand,
protest or other notice of any kind to the Borrower or to any other person, any
such notice being hereby expressly waived, to set off and to appropriate and
apply any and all deposits (general or special) and any other Indebtedness at
any time held or owing by such Lender (including, without limitation, by
branches and agencies of such Lender wherever located) to or for the credit or
the account of the Borrower against and on account of the Obligations and
liabilities of the Borrower to such Lender under this Agreement or under any of
the other Credit Documents, including, without limitation, all interests in
Obligations the Borrower purchased by such Lender pursuant to section 12.4(c),
and all other claims of any nature or description arising out of or connected
with this Agreement or any other Credit Document, irrespective of whether or not
such Lender shall have made any demand hereunder and although said Obligations,
liabilities or claims, or any of them, shall be contingent or unmatured.

         12.3 NOTICES. Except as otherwise expressly provided herein, all
notices and other communications provided for hereunder shall be in writing
(including telegraphic, telex, facsimile and electronic e-mail transmission or
cable communication) and mailed, telegraphed, telexed, transmitted, e-mailed,
cabled or delivered, if to the Borrower, at 7005 Cochran Road, Glenwillow, Ohio
44139, attention: Corporate Secretary (facsimile: (440) 996-2027); if to any
Lender at its address specified for such Lender on Annex I hereto; if to the
Administrative Agent, at its Notice Office; or at such other address as shall be
designated by any party in a written notice to the other parties hereto. All
such notices and communications shall be mailed, telegraphed, telexed,
telecopied, e-mailed, or cabled or sent by overnight courier, and shall be
effective when received.

         12.4 BENEFIT OF AGREEMENT. (a) SUCCESSORS AND ASSIGNS GENERALLY. This
Agreement shall be binding upon and inure to the benefit of and be enforceable
by the parties hereto and their respective successors and assigns, provided that
the Borrower may not assign or transfer any of its rights or obligations
hereunder without the prior written consent of all the Lenders, and, provided,
further, that any assignment by a Lender of its rights and obligations hereunder
shall be effected in accordance with section 12.4(c).

         (b) GRANT OF PARTICIPATIONS BY LENDERS. Notwithstanding the foregoing,
each Lender may at any time grant participations in any of its rights hereunder
or under any of the Notes to (x) an Affiliate of such Lender which is a
commercial bank, financial institution or other "accredited investor" (as
defined in SEC Regulation D), (y) another Lender which is not a Defaulting
Lender, or (z) one or more Eligible Transferees, PROVIDED that in the case of
any such participation,

                  (i) the participant shall not have any rights under this
         Agreement or any of the other Credit Documents, including rights of
         consent, approval or waiver (the participant's rights against such
         Lender in respect of such participation to be those set forth in the
         agreement executed by such Lender in favor of the participant relating
         thereto),

                  (ii) such Lender's obligations under this Agreement
         (including, without limitation, its Commitment hereunder) shall remain
         unchanged,

                  (iii) such Lender shall remain solely responsible to the other
         parties hereto for the performance of such obligations,

                  (iv) such Lender shall remain the holder of any Note for all
         purposes of this Agreement and

                                       76
<PAGE>

                  (v) the Borrower, the Administrative Agent, and the other
         Lenders shall continue to deal solely and directly with the selling
         Lender in connection with such Lender's rights and obligations under
         this Agreement, and all amounts payable by the Borrower hereunder shall
         be determined as if such Lender had not sold such participation, except
         that the participant shall be entitled to the benefits of sections 2.9
         and 2.10 of this Agreement to the extent that such Lender would be
         entitled to such benefits if the participation had not been entered
         into or sold, and

PROVIDED FURTHER, that no Lender shall transfer, grant or sell any participation
under which the participant shall have rights to approve any amendment to or
waiver of this Agreement or any other Credit Document except to the extent such
amendment or waiver would (1) change any date upon which a mandatory and
automatic reduction in any Commitment in which such Participant is participating
is scheduled to be made, or change the amount thereof, (2) change any date upon
which an installment payment of any Loans in which such Participant is
participating is scheduled to be made, or change the amount thereof, (3) extend
the final scheduled maturity of the Loans in which such participant is
participating (it being understood that any waiver of the making of, or the
application of, any mandatory prepayment to such Loans shall not constitute an
extension of the final maturity date thereof), (4) reduce the rate or extend the
time of payment of interest or Fees on any such Loan or Commitment (except in
connection with a waiver of the applicability of any post-default increase in
interest rates), (5) reduce the principal amount of any such Loan, (6) increase
such participant's participating interest in any Commitment over the amount
thereof then in effect, (7) release any Credit Party from its obligations under
the Subsidiary Guaranty, except strictly in accordance with the provisions of
the Credit Documents, (8) release all or any substantial portion of the
Collateral, in each case except strictly in accordance with the provisions of
the Credit Documents, or (9) consent to the assignment or transfer by the
Borrower of any of its rights and obligations under this Agreement.

         (c) ASSIGNMENTS BY LENDERS. Notwithstanding the foregoing, (x) any
Lender may assign all or a fixed portion of its Loans or Commitment, and its
rights and obligations hereunder, to another Lender that is not a Defaulting
Lender, or to an Affiliate of any Lender (including itself) and which is not a
Defaulting Lender and which is a commercial bank, financial institution or other
"accredited investor" (as defined in SEC Regulation D), and (y) any Lender may
assign all, or if less than all, a fixed portion, equal to at least $5,000,000
in the aggregate for the assigning Lender or assigning Lenders, of its Loans or
Commitment and its rights and obligations hereunder, to one or more Eligible
Transferees, each of which assignees shall become a party to this Agreement as a
Lender by execution of an Assignment Agreement, PROVIDED that,

                  (i) in the case of any assignment of a portion of any Loans or
         Commitment of a Lender, such Lender shall retain a minimum fixed
         portion of all Loans and Commitments equal to at least $5,000,000,

                  (ii) at the time of any such assignment Annex I shall be
         deemed modified to reflect the Commitments of such new Lender and of
         the existing Lenders,

                  (iii) upon surrender of the old Notes, new Notes will be
         issued, at the Borrower's expense, to such new Lender and to the
         assigning Lender, such new Notes to be in conformity with the
         requirements of section 2.5 (with appropriate modifications) to the
         extent needed to reflect the revised Commitments,

                  (iv) in the case of clause (y) only, the consent of the
         Administrative Agent and each Letter of Credit Issuer shall be required
         in connection with any such assignment (which consent shall not be
         unreasonably withheld or delayed), and

                                       77
<PAGE>

                  (v) the Administrative Agent shall receive at the time of each
         such assignment, from the assigning or assignee Lender, the payment of
         a non-refundable assignment fee of $3,500, and

PROVIDED FURTHER, that such transfer or assignment will not be effective until
recorded by the Administrative Agent on the Lender Register maintained by it as
provided herein.

         To the extent of any assignment pursuant to this section 12.4(c) the
assigning Lender shall be relieved of its obligations hereunder with respect to
its assigned Commitments.

         At the time of each assignment pursuant to this section 12.4(c) to a
person which is not already a Lender hereunder and which is not a United States
person (as such term is defined in section 7701(a)(30) of the Code) for Federal
income tax purposes, the respective assignee Lender shall provide to the
Borrower and the Administrative Agent the appropriate Internal Revenue Service
Forms (and, if applicable a Section 5.4(b)(ii) Certificate) described in section
5.4(b). To the extent that an assignment of all or any portion of a Lender's
Commitment and related outstanding Obligations pursuant to this section 12.4(c)
would, at the time of such assignment, result in increased costs under section
2.9 from those being charged by the respective assigning Lender prior to such
assignment, then the Borrower shall not be obligated to pay such increased costs
(although the Borrower shall be obligated to pay any other increased costs of
the type described above resulting from changes after the date of the respective
assignment).

         Nothing in this section 12.4(c) shall prevent or prohibit (i) any
Lender which is a bank, trust company or other financial institution from
pledging its Notes or Loans to a Federal Reserve Bank in support of borrowings
made by such Lender from such Federal Reserve Bank, or (ii) any Lender which is
a trust, limited liability company, partnership or other investment company from
pledging its Notes or Loans to a trustee or agent for the benefit of holders of
certificates or debt securities issued by it. No such pledge, or any assignment
pursuant to or in lieu of an enforcement of such a pledge, shall relieve the
transferor Lender from its obligations hereunder.

         (d) NO SEC REGISTRATION OR BLUE SKY COMPLIANCE. Notwithstanding any
other provisions of this section 12.4, no transfer or assignment of the
interests or obligations of any Lender hereunder or any grant of participation
therein shall be permitted if such transfer, assignment or grant would require
the Borrower to file a registration statement with the SEC or to qualify the
Loans under the "Blue Sky" laws of any State.

         (e) REPRESENTATIONS OF LENDERS. Each Lender initially party to this
Agreement hereby represents, and each person that became a Lender pursuant to an
assignment permitted by this section 12.4 will, upon its becoming party to this
Agreement, represent that it is a commercial lender, other financial institution
or other "accredited" investor (as defined in SEC Regulation D) which makes or
acquires loans in the ordinary course of its business and that it will make or
acquire Loans for its own account in the ordinary course of such business,
PROVIDED that subject to the preceding sections 12.4(b) and (c), the disposition
of any promissory notes or other evidences of or interests in Indebtedness held
by such Lender shall at all times be within its exclusive control.

         (f) GRANTS BY LENDERS TO SPCS. Notwithstanding anything to the contrary
contained herein, any Lender, (a "GRANTING LENDER") may grant to a special
purpose funding vehicle (an "SPC"), identified as such in writing from time to
time by the Granting Lender to the Administrative Agent, the Borrower and the
other Lenders, the option to provide to the Borrower all or any part of any Loan
that such Granting Lender would otherwise be obligated to make to the Borrower
pursuant to this Agreement; PROVIDED that (i) nothing herein shall constitute a
commitment by any SPC to make any Loan, and (ii) if an SPC elects not to
exercise such option or otherwise fails to provide all or any part of such Loan,
the Granting Lender shall be obligated to make such Loan pursuant to the terms
hereof. The making of a

                                       78
<PAGE>

Loan by an SPC hereunder shall utilize the Commitment of the Granting Lender to
the same extent, and as if, such Loan were made by such Granting Lender. Each
party hereto hereby agrees that no SPC shall be liable for any indemnity or
payment under this Agreement for which a Lender would otherwise be liable for so
long as, and to the extent, the Granting Lender provides such indemnity or makes
such payment. In furtherance of the foregoing, each party hereto hereby agrees
(which agreement shall survive the termination of this Agreement) that, prior to
the date that is one year and one day after the payment in full of all
outstanding commercial paper or other senior indebtedness of any SPC, it will
not institute against, or join any other person in instituting against, such SPC
any bankruptcy, reorganization, arrangement, insolvency or liquidation
proceedings under the laws of the United States or any State thereof. In
addition, notwithstanding anything to the contrary contained in this section
12.4, any SPC may (i) with notice to, but without the prior written consent of,
the Borrower and the Administrative Agent and without paying any processing fee
therefor, assign all or a portion of its interests in any Loans to the Granting
Lender or to any financial institutions providing liquidity or credit support to
or for the account of such SPC to support the funding or maintenance of Loans
and (ii) disclose on a confidential basis any non-public information relating to
its Loans to any rating agency, commercial paper dealer or provider of any
surety, guarantee or credit or liquidity enhancements to such SPC. This section
12.4(f) may not be amended without the written consent of any Granting Lender
affected thereby.

         12.5 NO WAIVER: REMEDIES CUMULATIVE. No failure or delay on the part of
the Administrative Agent or any Lender in exercising any right, power or
privilege hereunder or under any other Credit Document and no course of dealing
between the Borrower and the Administrative Agent or any Lender shall operate as
a waiver thereof; nor shall any single or partial exercise of any right, power
or privilege hereunder or under any other Credit Document preclude any other or
further exercise thereof or the exercise of any other right, power or privilege
hereunder or thereunder. The rights and remedies herein expressly provided are
cumulative and not exclusive of any rights or remedies which the Administrative
Agent or any Lender would otherwise have. No notice to or demand on the Borrower
in any case shall entitle the Borrower to any other or further notice or demand
in similar or other circumstances or constitute a waiver of the rights of the
Administrative Agent or the Lenders to any other or further action in any
circumstances without notice or demand.

         12.6 PAYMENTS PRO RATA. (a) The Administrative Agent agrees that
promptly after its receipt of each payment from or on behalf of the Borrower in
respect of any Obligations, it shall distribute such payment to the Lenders
(other than any Lender that has expressly waived in writing its right to receive
its pro rata share thereof) pro rata based upon their respective shares, if any,
of the Obligations with respect to which such payment was received. As to any
such payment received by the Administrative Agent prior to 1:00 P.M. (local time
at the Payment Office) in funds which are immediately available on such day, the
Administrative Agent will use all reasonable efforts to distribute such payment
in immediately available funds on the same day to the Lenders as aforesaid.

         (b) Each of the Lenders agrees that, if it should receive any amount
hereunder (whether by voluntary payment, by realization upon security, by the
exercise of the right of setoff or banker's lien, by counterclaim or cross
action, by the enforcement of any right under the Credit Documents, or
otherwise) which is applicable to the payment of the principal of, or interest
on, the Loans or Fees, of a sum which with respect to the related sum or sums
received by other Lenders is in a greater proportion than the total of such
Obligation then owed and due to such Lender bears to the total of such
Obligation then owed and due to all of the Lenders immediately prior to such
receipt, then such Lender receiving such excess payment shall purchase for cash
without recourse or warranty from the other Lenders an interest in the
Obligations to such Lenders in such amount as shall result in a proportional
participation by all of the Lenders in such amount, PROVIDED that if all or any
portion of such excess amount is thereafter recovered from such Lender, such
purchase shall be rescinded and the purchase price restored to the extent of
such recovery, but without interest.

                                       79
<PAGE>

         (c) Notwithstanding anything to the contrary contained herein, the
provisions of the preceding sections 12.6(a) and (b) shall be subject to the
express provisions of this Agreement which require, or permit, differing
payments to be made to Lenders which are not Defaulting Lenders, as opposed to
Defaulting Lenders.

         12.7 CALCULATIONS: COMPUTATIONS. (a) The financial statements to be
furnished to the Lenders pursuant hereto shall be made and prepared in
accordance with GAAP consistently applied throughout the periods involved
(except as set forth in the notes thereto or as otherwise disclosed in writing
by the Borrower to the Lenders); provided, that if at any time the computations
determining compliance with section 9 utilize accounting principles different
from those utilized in the financial statements furnished to the Lenders, such
computations shall set forth in reasonable detail a description of the
differences and the effect upon such computations.

         (b) All computations of interest on Eurodollar Loans hereunder and all
computations of Commitment Fees, Letter of Credit Fees and other Fees hereunder
shall be made on the actual number of days elapsed over a year of 360 days, and
all computations of interest on Prime Rate Loans hereunder shall be made on the
actual number of days elapsed over a year of 365 or 366 days, as applicable.

         12.8 GOVERNING LAW; SUBMISSION TO JURISDICTION; VENUE; WAIVER OF JURY
TRIAL. (a) THIS AGREEMENT AND THE OTHER CREDIT DOCUMENTS AND THE RIGHTS AND
OBLIGATIONS OF THE PARTIES HEREUNDER AND THEREUNDER SHALL BE CONSTRUED IN
ACCORDANCE WITH AND BE GOVERNED BY THE LAW OF THE STATE OF OHIO. TO THE FULLEST
EXTENT PERMITTED BY LAW, THE BORROWER HEREBY UNCONDITIONALLY AND IRREVOCABLY
WAIVES ANY CLAIM TO ASSERT THAT THE LAW OF ANY JURISDICTION OTHER THAN THE STATE
OF OHIO GOVERNS THIS AGREEMENT OR ANY OF THE OTHER CREDIT DOCUMENTS. Any legal
action or proceeding with respect to this Agreement or any other Credit Document
may be brought in the Court of Common Pleas of Cuyahoga County, Ohio, or in the
United States District Court for the Northern District of Ohio, and, by
execution and delivery of this Agreement, the Borrower hereby irrevocably
accepts for itself and in respect of its property, generally and
unconditionally, the jurisdiction of the aforesaid courts. The Borrower hereby
further irrevocably consents to the service of process out of any of the
aforementioned courts in any such action or proceeding by the mailing of copies
thereof by registered or certified mail, postage prepaid, to the Borrower at its
address for notices pursuant to section 12.3, such service to become effective
30 days after such mailing or at such earlier time as may be provided under
applicable law. Nothing herein shall affect the right of the Administrative
Agent or any Lender to serve process in any other manner permitted by law or to
commence legal proceedings or otherwise proceed against the Borrower in any
other jurisdiction.

         (b) The Borrower hereby irrevocably waives any objection which it may
now or hereafter have to the laying of venue of any of the aforesaid actions or
proceedings arising out of or in connection with this Agreement or any other
Credit Document brought in the courts referred to in section 12.8(a) above and
hereby further irrevocably waives and agrees not to plead or claim in any such
court that any such action or proceeding brought in any such court has been
brought in an inconvenient forum.

         (c) EACH OF THE PARTIES TO THIS AGREEMENT HEREBY IRREVOCABLY WAIVES ALL
RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT
OF OR RELATING TO THIS AGREEMENT OR ANY OF THE OTHER CREDIT DOCUMENTS
(INCLUDING, WITHOUT LIMITATION, ANY AMENDMENTS, WAIVERS OR OTHER MODIFICATIONS
RELATING TO ANY OF THE FOREGOING), OR THE TRANSACTIONS CONTEMPLATED HEREBY OR
THEREBY. EACH PARTY HERETO HEREBY (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT

                                       80
<PAGE>

OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT
SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE
FOREGOING WAIVER, AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE
BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL
WAIVERS AND CERTIFICATIONS IN THIS PARAGRAPH.

         12.9 COUNTERPARTS. This Agreement may be executed in any number of
counterparts and by the different parties hereto on separate counterparts, each
of which when so executed and delivered shall be an original, but all of which
shall together constitute one and the same agreement. A set of counterparts
executed by all the parties hereto shall be lodged with the Borrower and the
Administrative Agent.

         12.10 EFFECTIVENESS; INTEGRATION. This Agreement shall become effective
on the Closing Date provided that the Borrower and each of the Lenders shall
have signed a copy hereof (whether the same or different copies) and shall have
delivered the same to the Administrative Agent at the Notice Office of the
Administrative Agent or, in the case of the Lenders, shall have given to the
Administrative Agent telephonic (confirmed in writing), written telex or
facsimile transmission notice (actually received) at such office that the same
has been signed and mailed to it. This Agreement, the other Credit Documents and
any separate letter agreements with respect to fees payable to the
Administrative Agent, for its own account and benefit or for the account,
benefit of, and distribution to, the Lenders, constitute the entire contract
among the parties relating to the subject matter hereof and thereof and
supersede any and all previous agreements and understandings, oral or written,
relating to the subject matter hereof or thereof.

         12.11 HEADINGS DESCRIPTIVE. The headings of the several sections and
other portions of this Agreement are inserted for convenience only and shall not
in any way affect the meaning or construction of any provision of this
Agreement.

         12.12 AMENDMENT OR WAIVER. Neither this Agreement nor any terms hereof
or thereof may be changed, waived, discharged or terminated UNLESS such change,
waiver, discharge or termination is in writing signed by the Borrower and the
Required Lenders, PROVIDED that no such change, waiver, discharge or termination
shall, without the consent of each Lender (other than a Defaulting Lender)
affected thereby,

         (a) change any date upon which a mandatory and automatic reduction in
any Commitment of such Lender is scheduled to be made, or change the amount
thereof,

         (b) change any date upon which an installment payment of any Loans made
by such Lender is scheduled to be made, or change the amount thereof,

         (c) extend the final scheduled maturity of any Commitment or Loan of
such Lender (it being understood that any waiver of the making of, or the
application of, any mandatory prepayment to such Loans shall not constitute an
extension of the final maturity date thereof),

         (d) reduce the rate or extend the time of payment of interest or Fees
on any Loan or Commitment of such Lender (except in connection with a waiver of
the applicability of any post-default increase in interest rates),

         (e) reduce the principal amount of any Loan of any Lender,

         (f) increase such Lender's Commitment over the amount thereof then in
effect,

                                       81
<PAGE>

         (g) release the Borrower from any obligations as a guarantor of its
Subsidiaries' obligations under any Credit Document,

         (h) release any Credit Party from the Subsidiary Guaranty, except
strictly in accordance with the provisions of the Credit Documents,

         (i) release all or any substantial portion of the Collateral, except
strictly in accordance with the provisions of the Credit Documents,

         (j) change the definition of the term "CHANGE OF CONTROL" or any of the
provisions of section 4.3 or 5.2 which are applicable upon a Change of Control,

         (k) amend, modify or waive any provision of section 9.4(c) or the
definition of Permitted Receivables Program,

         (l) amend, modify or waive any provision of this section 12.12, or
section 11.7, 12.1, 12.4, 12.6 or 12.7(b), or any other provision of any of the
Credit Documents pursuant to which the consent or approval of all Lenders is by
the terms of such provision explicitly required,

         (m) reduce the percentage specified in, or otherwise modify, the
definition of Required Lenders, or

         (n) consent to the assignment or transfer by the Borrower of any of its
rights and obligations under this Agreement; and

PROVIDED, FURTHER, that no change, waiver or other modification affecting the
rights and benefits of a Lender and not all Lenders in a like or similar manner,
shall be made without the written consent of such Lender. No provision of
section 3 or 11 may be amended without the consent of (x) any Letter of Credit
Issuer adversely affected thereby or (y) the Administrative Agent, respectively.

         The Administrative Agent and the Collateral Agent will not enter into
any amendment, change, waiver, discharge or termination of any of the other
Credit Documents, EXCEPT as specifically provided therein or as authorized as
contemplated by a written request or consent of the Required Lenders (or all of
the Lenders, or all of the Lenders (other than any Defaulting Lender), as
applicable, as to any matter which, pursuant to this section 12.12, can only be
effectuated with the written consent of all Lenders, or all Lenders (other than
any Defaulting Lender), as the case may be).

         12.13 SURVIVAL OF INDEMNITIES. All indemnities set forth herein
including, without limitation, in section 2.9, 2.10, 3.5, 11.7 or 12.1 shall
survive the execution and delivery of this Agreement and the making and
repayment of Loans.

         12.14 DOMICILE OF LOANS. Each Lender may transfer and carry its Loans
at, to or for the account of any branch office, subsidiary or affiliate of such
Lender, PROVIDED that the Borrower shall not be responsible for costs arising
under section 2.9 resulting from any such transfer (other than a transfer
pursuant to section 2.11) to the extent not otherwise applicable to such Lender
prior to such transfer.

         12.15 CONFIDENTIALITY. (a) Each of the Administrative Agent, each
Letter of Credit Issuer and the Lenders agrees to maintain the confidentiality
of the Confidential Information (as defined below), EXCEPT that Confidential
Information may be disclosed (1) to its and its Affiliates' directors, officers,
employees and agents, including accountants, legal counsel and other advisors
(it being understood that the persons to whom such disclosure is made will be
informed of the confidential nature of such

                                       82
<PAGE>

Confidential Information and instructed to keep such Confidential Information
confidential), (2) to any direct or indirect contractual counterparty in any
swap, hedge or similar agreement (or to any such contractual counterparty's
professional advisor, so long as such contractual counterparty (or such
professional advisor) agrees to be bound by the provisions of this section
12.15, (3) to the extent requested by any regulatory authority, (4) to the
extent required by applicable laws or regulations or by any subpoena or similar
legal process, (5) to any other party to this Agreement, (6) to any other
creditor of the Borrower or any other Credit Party which is a direct or intended
beneficiary of any of the Credit Documents, (7) in connection with the exercise
of any remedies hereunder or under any of the other Credit Documents, or any
suit, action or proceeding relating to this Agreement or any of the other Credit
Documents or the enforcement of rights hereunder or thereunder, (8) subject to
an agreement containing provisions substantially the same as those of this
section 12.15, to any assignee of or participant in, or any prospective assignee
of or participant in, any of its rights or obligations under this Agreement, (9)
with the consent of the Borrower, or (10) to the extent such Confidential
Information (i) becomes publicly available other than as a result of a breach of
this section 12.15, or (ii) becomes available to the Administrative Agent, any
Letter of Credit Issuer or any Lender on a nonconfidential basis from a source
other than the Borrower.

         (b) For the purposes of this section 12.15, "CONFIDENTIAL INFORMATION"
means all information received from the Borrower relating to the Borrower or its
business, other than any such information that is available to the
Administrative Agent, any Letter of Credit Issuer or any Lender on a
nonconfidential basis prior to disclosure by the Borrower; PROVIDED that, in the
case of information received from the Borrower after the date hereof, such
information is clearly identified at the time of delivery as confidential.

         (c) Any person required to maintain the confidentiality of Confidential
Information as provided in this section 12.15 shall be considered to have
complied with its obligation to do so if such person has exercised the same
degree of care to maintain the confidentiality of such Confidential Information
as such person would accord to its own confidential information. The Borrower
hereby agrees that the failure of the Administrative Agent, any Letter of Credit
Issuer or any Lender to comply with the provisions of this section 12.15 shall
not relieve the Borrower, or any other Credit Party, of any of its obligations
under this Agreement or any of the other Credit Documents.

         12.16 LENDER REGISTER. The Borrower hereby designates the
Administrative Agent to serve as its agent, solely for purposes of this section
12.16, to maintain a register (the "LENDER REGISTER") on or in which it will
record the names and addresses of the Lenders, and the Commitments from time to
time of each of the Lenders, the Loans made to the Borrower by each of the
Lenders and each repayment and prepayment in respect of the principal amount of
such Loans of each such Lender. Failure to make any such recordation, or (absent
manifest error) any error in such recordation, shall not affect the Borrower's
obligations in respect of such Loans. With respect to any Lender, the transfer
of the Commitment of such Lender and the rights to the principal of, and
interest on, any Loan made pursuant to such Commitment shall not be effective
until such transfer is recorded on the Lender Register maintained by the
Administrative Agent with respect to ownership of such Commitment and Loans and
prior to such recordation all amounts owing to the transferor with respect to
such Commitment and Loans shall remain owing to the transferor. The registration
of assignment or transfer of all or part of any Commitments and Loans shall be
recorded by the Administrative Agent on the Lender Register only upon the
acceptance by the Administrative Agent of a properly executed and delivered
Assignment Agreement pursuant to section 12.4(c). The Borrower agrees to
indemnify the Administrative Agent from and against any and all losses, claims,
damages and liabilities of whatsoever nature which may be imposed on, asserted
against or incurred by the Administrative Agent in performing its duties under
this section 12.16. The Lender Register shall be available for inspection by the
Borrower or any Lender at any reasonable time and from time to time upon
reasonable prior notice.

                                       83
<PAGE>

         12.17 LIMITATIONS ON LIABILITY OF THE LETTER OF CREDIT ISSUERS. The
Borrower assumes all risks of the acts or omissions of any beneficiary or
transferee of any Letter of Credit with respect to its use of such Letters of
Credit. Neither any Letter of Credit Issuer nor any of its officers or directors
shall be liable or responsible for: (a) the use which may be made of any Letter
of Credit or any acts or omissions of any beneficiary or transferee in
connection therewith; (b) the validity, sufficiency or genuineness of documents,
or of any endorsement thereon, even if such documents should prove to be in any
or all respects invalid, insufficient, fraudulent or forged; (c) payment by a
Letter of Credit Issuer against presentation of documents that do not comply
with the terms of a Letter of Credit, including failure of any documents to bear
any reference or adequate reference to such Letter of Credit; or (d) any other
circumstances whatsoever in making or failing to make payment under any Letter
of Credit, except that the Borrower (or a Subsidiary which is the account party
in respect of the Letter of Credit in question) shall have a claim against a
Letter of Credit Issuer, and a Letter of Credit Issuer shall be liable to the
Borrower (or such Subsidiary), to the extent of any direct, but not
consequential, damages suffered by the Borrower (or such Subsidiary) which the
Borrower (or such Subsidiary) proves were caused by (i) such Letter of Credit
Issuer's willful misconduct or gross negligence in determining whether documents
presented under a Letter of Credit comply with the terms of such Letter of
Credit or (ii) such Letter of Credit Issuer's willful failure to make lawful
payment under any Letter of Credit after the presentation to it of documentation
strictly complying with the terms and conditions of such Letter of Credit. In
furtherance and not in limitation of the foregoing, a Letter of Credit Issuer
may accept documents that appear on their face to be in order, without
responsibility for further investigation.

         12.18 GENERAL LIMITATION OF LIABILITY. No claim may be made by the
Borrower, any Lender, the Administrative Agent, any Letter of Credit Issuer or
any other person against the Administrative Agent, any Letter of Credit Issuer,
or any other Lender or the Affiliates, directors, officers, employees, attorneys
or agents of any of them for any damages other than actual compensatory damages
in respect of any claim for breach of contract or any other theory of liability
arising out of or related to the transactions contemplated by this Agreement or
any of the other Credit Documents, or any act, omission or event occurring in
connection therewith; and each of the Borrower, each Lender, the Administrative
Agent and each Letter of Credit Issuer hereby, to the fullest extent permitted
under applicable law, waives, releases and agrees not to sue or counterclaim
upon any such claim for any special, consequential or punitive damages, whether
or not accrued and whether or not known or suspected to exist in its favor.

         12.19 NO DUTY. All attorneys, accountants, appraisers, consultants and
other professional persons (including the firms or other entities on behalf of
which any such person may act) retained by the Administrative Agent or any
Lender with respect to the transactions contemplated by the Credit Documents
shall have the right to act exclusively in the interest of the Administrative
Agent or such Lender, as the case may be, and shall have no duty of disclosure,
duty of loyalty, duty of care, or other duty or obligation of any type or nature
whatsoever to the Borrower, to any of its Subsidiaries, or to any other person,
with respect to any matters within the scope of such representation or related
to their activities in connection with such representation. The Borrower agrees,
on behalf of itself and its Subsidiaries, not to assert any claim or
counterclaim against any such persons with regard to such matters, all such
claims and counterclaims, now existing or hereafter arising, whether known or
unknown, foreseen or unforeseeable, being hereby waived, released and forever
discharged.

         12.20 LENDERS AND AGENT NOT FIDUCIARY TO BORROWER. The relationship
among the Borrower and its Subsidiaries, on the one hand, and the Administrative
Agent, each Letter of Credit Issuer and the Lenders, on the other hand, is
solely that of debtor and creditor, and the Administrative Agent, each Letter of
Credit Issuer and the Lenders have no fiduciary or other special relationship
with the Borrower and its Subsidiaries, and no term or provision of any Credit
Document, no course of dealing, no written or oral communication, or other
action, shall be construed so as to deem such relationship to be other than that
of debtor and creditor.

                                       84
<PAGE>

         12.21 SURVIVAL OF REPRESENTATIONS AND WARRANTIES. All representations
and warranties herein shall survive the making of Loans and the issuance of
Letters of Credit hereunder, the execution and delivery of this Agreement, the
Notes and the other documents the forms of which are attached as Exhibits
hereto, the issue and delivery of the Notes, any disposition thereof by any
holder thereof, and any investigation made by the Administrative Agent or any
Lender or any other holder of any of the Notes or on its behalf. All statements
contained in any certificate or other document delivered to the Administrative
Agent or any Lender or any holder of any Notes by or on behalf of the Borrower
or of its Subsidiaries pursuant hereto or otherwise specifically for use in
connection with the transactions contemplated hereby shall constitute
representations and warranties by the Borrower hereunder, made as of the
respective dates specified therein or, if no date is specified, as of the
respective dates furnished to the Administrative Agent or any Lender.

         12.22 SEVERABILITY. Any provision of this Agreement held to be invalid,
illegal or unenforceable in any jurisdiction shall, as to such jurisdiction, be
ineffective to the extent of such invalidity, illegality or unenforceability
without affecting the validity, legality and enforceability of the remaining
provisions hereof; and the invalidity of a particular provision in a particular
jurisdiction shall not invalidate such provision in any other jurisdiction.

         12.23 INDEPENDENCE OF COVENANTS. All covenants hereunder shall be given
independent effect so that if a particular action, event, condition or
circumstance is not permitted by any of such covenants, the fact that it would
be permitted by an exception to, or would otherwise be within the limitations or
restrictions of, another covenant, shall not avoid the occurrence of a Default
or an Event of Default if such action is taken or event, condition or
circumstance exists.

         12.24 NO RELIANCE ON MARGIN STOCK. Each Lender represents to the
Administrative Agent and each of the other Lenders that it in good faith is not
relying upon any "margin stock" (as defined in Regulation U) as collateral in
the extension or maintenance of the credit provided for in this Agreement.

         12.25 INTEREST RATE LIMITATION. Notwithstanding anything herein to the
contrary, if at any time the interest rate applicable to any Loan, together with
all fees, charges and other amounts which are treated as interest on such Loan
under applicable law (collectively the "CHARGES"), shall exceed the maximum
lawful rate (the "MAXIMUM RATE") which may be contracted for, charged, taken,
received or reserved by the Lender holding such Loan in accordance with
applicable law, the rate of interest payable in respect of such Loan hereunder,
together with all Charges payable in respect thereof, shall be limited to the
Maximum Rate and, to the extent lawful, the interest and Charges that would have
been payable in respect of such Loan but were not payable as a result of the
operation of this section shall be cumulated and the interest and Charges
payable to such Lender in respect of other Loans or periods shall be increased
(but not above the Maximum Rate therefor) until such cumulated amount, together
with interest thereon at the Prime Rate to the date of repayment, shall have
been received by such Lender.

               [The balance of this page is intentionally blank.]

                                       85
<PAGE>

         IN WITNESS WHEREOF, each of the parties hereto has caused a counterpart
of this Agreement to be duly executed and delivered as of the date first above
written.

ROYAL APPLIANCE MFG. CO.                  NATIONAL CITY BANK,
                                          INDIVIDUALLY AS A LENDER AND A LETTER
                                          OF CREDIT ISSUER AND AS COLLATERAL
By:______________________________         AGENT AND AS ADMINISTRATIVE AGENT
Richard G. Vasek
Chief Financial Officer                   By:__________________________________
                                          Patrick M. Pastore
                                          Vice President

COMERICA BANK                             U.S. BANK, N.A.
                                          (F/K/A FIRSTAR BANK, N.A.)

By:______________________________
Name:                                     By:__________________________________
Title:                                    Name:
                                          Title:

PNC BANK, NATIONAL ASSOCIATION            FIFTH THIRD BANK (NORTHEASTERN OHIO)

By:______________________________         By:__________________________________
Name:                                     Name:
Title:                                    Title:

<PAGE>

                                     ANNEX I

                            INFORMATION AS TO LENDERS

<TABLE>
<CAPTION>

=========================== ==================== ========================================== =====================================

      NAME OF LENDER            COMMITMENT                DOMESTIC LENDING OFFICE                EURODOLLAR LENDING OFFICE

--------------------------- -------------------- ------------------------------------------ -------------------------------------
<S>                         <C>                 <C>                                         <C>
National City Bank          Commitment:          National City Bank                         National City Bank
                                                 1900 East Ninth Street                     1900 East Ninth Street
                            $20,000,000          Cleveland, Ohio 44114                      Cleveland, Ohio 44114

                                                 Contacts/ Notification Methods:
                                                 Jennifer Simpson
                                                 Telephone: (216) 222-9673
                                                 Facsimile: (216) 222-9396

                                                 Contact for Borrowings, Payments, etc.:
                                                 Jennifer Piechowski
                                                 Telephone: (216) 222-9032
                                                 Facsimile: (216) 222-0012

                                                 Wiring Information:
                                                 ABA #  041 000 124
                                                 Commercial Loan Operations:
                                                 Ref.: Royal Appliance Mfg. Co.

--------------------------- -------------------- ------------------------------------------ -------------------------------------
Comerica Bank               Commitment:          Comerica Bank                              Comerica Bank
                                                 500 Woodward Avenue                        500 Woodward Avenue
                            $18,000,000.00       Detroit, Michigan 48275                    Detroit, Michigan 48275

                                                 Notification/Primary Contact:
                                                 Jodi Pala
                                                 Assistant Vice President
                                                 Telephone: (313) 222-3329
                                                 Facsimile: (313) 222-7475

                                                 Contact for Borrowings, Payments, etc.:
                                                 Althea Nelson
                                                 Tel. : (313) 222-5780
                                                 Fax.: (313) 222-7475

                                                 Payment Instructions:
                                                 ABA #  072 0000 96
--------------------------- -------------------- ------------------------------------------ -------------------------------------
</TABLE>

<PAGE>
<TABLE>
<CAPTION>

=========================== ==================== ========================================== =====================================

      NAME OF LENDER            COMMITMENT                DOMESTIC LENDING OFFICE                EURODOLLAR LENDING OFFICE

--------------------------- -------------------- ------------------------------------------ -------------------------------------
<S>                         <C>                 <C>                                         <C>
                                                 A/C # 2158590010
                                                 Attention:  Commercial Loan Operations
                                                 Reference:  Royal Appliance Mfg. Co.

--------------------------- -------------------- ------------------------------------------ -------------------------------------
</TABLE>

<PAGE>
<TABLE>
<CAPTION>

=========================== ==================== ========================================== =====================================

      NAME OF LENDER            COMMITMENT                DOMESTIC LENDING OFFICE                EURODOLLAR LENDING OFFICE

--------------------------- -------------------- ------------------------------------------ -------------------------------------
<S>                         <C>                 <C>                                         <C>
Fifth Third Bank                                 Fifth Third Bank, Northeastern Ohio        Fifth Third Bank, Northeastern Ohio
(Northeastern Ohio)         Commitment:          1404 East Ninth Street                     1404 East Ninth Street
                                                 Cleveland, Ohio 44114                      Cleveland, Ohio 44114
                            $12,000,000
                                                 Notification/Primary Contact:
                                                 Roy Lanctot
                                                 Vice President
                                                 Tel. (216) 274-5473
                                                 Fax. (216) 274-5441

                                                 Contact for Borrowings, Payments, etc.:
                                                 Evon Burton
                                                 Tel. (216) 274-5462
                                                 Fax. (216) 274-5441

                                                 Payment Instructions:
                                                 Fifth Third Bank, Cincinnati Ohio
                                                 ABA #  042  000  314
                                                 A/C#  99208599
                                                 Attention:  Commercial Loan Operations
                                                 (for Fifth Third Bank, Northeastern Ohio)
                                                 Reference:  Royal Appliance Mfg. Co.

--------------------------- -------------------- ------------------------------------------ -------------------------------------
U.S. BANK, N.A.                                  U.S. BANK, N.A.                            U.S. BANK, N.A.
                            Commitment:          1350 Euclid Avenue                         1350 Euclid Avenue
                                                 Cleveland, Ohio 44115                      Cleveland, Ohio 44115
                            $10,000,000
                                                 Notification/Primary Contact:
                                                 Christine Gencer
                                                 Vice President
                                                 Tel. (216) 623-9265
                                                 Fax. (216) 623-9208

                                                 Contact for Borrowings, Payments, etc.:
                                                 Joe Balthazor
                                                 Tel. (920) 237-7526
                                                 Fax. (920) 237-7993

                                                 Payment Instructions:
                                                 ABA #  042  000  013
                                                 A/C # 9901893
                                                 Attention:  Commercial Loan
                                                 Operations--Exceptions A.  Dept
--------------------------- -------------------- ------------------------------------------ -------------------------------------
</TABLE>

<PAGE>
<TABLE>
<CAPTION>

=========================== ==================== ========================================== =====================================

      NAME OF LENDER            COMMITMENT                DOMESTIC LENDING OFFICE                EURODOLLAR LENDING OFFICE

--------------------------- -------------------- ------------------------------------------ -------------------------------------
<S>                         <C>                 <C>                                         <C>
                                                 Reference:  Royal Appliance Mfg.
                                                 Co.

--------------------------- -------------------- ------------------------------------------ -------------------------------------
PNC Bank, National                               PNC Bank, National Association             PNC Bank, National Association
Association                 Commitment:          One PNC Plaza                              One PNC Plaza
                                                 249 Fifth Avenue                           249 Fifth Avenue
                            $10,000,000          Pittsburgh, Pennsylvania 15222             Pittsburgh, Pennsylvania 15222

                                                 Notification/Primary Contact:
                                                 Ronald L. Bovill
                                                 Senior Vice President
                                                 Tel. (412) 762-7871
                                                 Fax. (412) 762-4718

                                                 Contact for Borrowings, Payments, etc.:
                                                 Ralph Courtemanche
                                                 Tel. (412) 768-7633
                                                 Fax. (412) 768-4586

                                                 Payment Instructions:
                                                 ABA #  043  000  096
                                                 A/C # G/L 196030010890
                                                 Attention:  Commercial Loan Operations
                                                 Reference:  Royal Appliance Mfg. Co.

--------------------------- -------------------- ------------------------------------------ -------------------------------------
                            TOTAL COMMITMENT
                            OF ALL LENDERS:

                            $70,000,000

=========================== ==================== ========================================== =====================================
</TABLE>

<PAGE>

                                    ANNEX II

                         INFORMATION AS TO SUBSIDIARIES

                              [BORROWER TO PROVIDE]

<PAGE>

                                    ANNEX III

                      DESCRIPTION OF EXISTING INDEBTEDNESS

                              [BORROWER TO PROVIDE]

<PAGE>

                                    ANNEX IV

                          DESCRIPTION OF EXISTING LIENS

                              [BORROWER TO PROVIDE]

<PAGE>

                                     ANNEX V

       DESCRIPTION OF EXISTING ADVANCES, LOANS, INVESTMENTS AND GUARANTEES

                              [BORROWER TO PROVIDE]

<PAGE>

                                    ANNEX VI

              DESCRIPTION OF LETTERS OF CREDIT DEEMED ISSUED UNDER
                              THE CREDIT AGREEMENT

                              [BORROWER TO PROVIDE]

<PAGE>

                                    EXHIBIT A

                                 REVOLVING NOTE

$_______________                                               Cleveland, Ohio

                                                            _____________, 2002

         FOR VALUE RECEIVED, the undersigned ROYAL APPLIANCE MFG. CO., an Ohio
corporation (herein, together with its successors and assigns, the "Borrower"),
hereby promises to pay to the order of _________________________ (the "Lender"),
in lawful money of the United States of America in immediately available funds,
at the Payment Office (such term and certain other capitalized terms used herein
without definition shall have the respective meanings ascribed thereto in the
Credit Agreement referred to below) of National City Bank (the "Administrative
Agent"), on the Maturity Date, the principal sum of ________________ DOLLARS AND
___ CENTS ($ ) or, if less, the then unpaid principal amount of all Loans made
by the Lender to the Borrower pursuant to the Credit Agreement.

         The Borrower promises also to pay interest on the unpaid principal
amount of each Loan made by the Lender to the Borrower in like money at said
office from the date hereof until paid at the rates and at the times provided in
section 2.7 of the Credit Agreement.

         This Note is one of the Notes referred to in the Amended and Restated
Credit Agreement, dated as of April 1, 2002, among the Borrower, the financial
institutions from time to time party thereto (including the Lender), and
National City Bank, as Administrative Agent (as amended, restated, amended and
restated, supplemented or otherwise modified from time to time, the "Credit
Agreement"), and is entitled to the benefits thereof and of the other Credit
Documents. As provided in the Credit Agreement, this Note is subject to
mandatory prepayment prior to the Maturity Date, in whole or in part.

         In case an Event of Default shall occur and be continuing, the
principal of and accrued interest on this Note may be declared to be due and
payable in the manner and with the effect provided in the Credit Agreement.

         The Borrower hereby waives presentment, demand, protest or notice of
any kind in connection with this Note.

         THIS NOTE SHALL BE CONSTRUED IN ACCORDANCE WITH AND BE GOVERNED BY THE
LAW OF THE STATE OF OHIO.

                                         ROYAL APPLIANCE MFG. CO.

                                         By: ________________________________
                                         Name:
                                         Title:

<PAGE>

                         LOANS AND PAYMENTS OF PRINCIPAL

<TABLE>
<CAPTION>
================== =============== ================ =============== ================ =============== ===============
                                                                        Amount
                                                                          of
      Date             Amount           Type                           Principal         Unpaid
       of                of              of            Interest         Paid or        Principal          Made
    Notation            Loan            Loan            Period          Prepaid         Balance            By

<S>                <C>             <C>              <C>             <C>              <C>             <C>
------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

------------------ --------------- ---------------- --------------- ---------------- --------------- ---------------

================== =============== ================ =============== ================ =============== ===============
</TABLE>

<PAGE>

                                   EXHIBIT B-1

                               NOTICE OF BORROWING

                                                                [Date]

National City Bank,
         as Administrative Agent for the Lenders party
         to the Credit Agreement referred to below
1900 East Ninth Street
Cleveland, Ohio 44114
         Attention: Agency Services

                  Re:      NOTICE OF BORROWING
                           UNDER CREDIT AGREEMENT
                           ----------------------

Ladies and Gentlemen:

         The undersigned, Royal Appliance Mfg. Co. (the "BORROWER"), refers to
the Amended and Restated Credit Agreement, dated as of April 1, 2002 (as
amended, restated, amended and restated, supplemented or otherwise modified from
time to time, the "CREDIT AGREEMENT", the terms defined therein being used
herein as therein defined), among the Borrower, the financial institutions from
time to time party thereto (the "LENDERS"), and National City Bank, as
Administrative Agent for such Lenders, and hereby gives you notice, irrevocably,
pursuant to section 2.3(a) of the Credit Agreement, that the undersigned hereby
requests one or more Borrowings under the Credit Agreement, and in that
connection sets forth in the schedule attached hereto the information relating
to each such Borrowing (collectively the "PROPOSED BORROWING") as required by
section 2.3(a) of the Credit Agreement.

         The Borrower hereby specifies that the Proposed Borrowing will consist
of Loans as indicated in the schedule attached hereto.

         The Borrower hereby certifies that the following statements are true on
the date hereof, and will be true on the date of the Proposed Borrowing:

                  (A) the representations and warranties of the Credit Parties
         contained in the Credit Agreement and the other Credit Documents are
         and will be true and correct in all material respects, both before and
         after giving effect to the Proposed Borrowing and to the application of
         the proceeds thereof, as though made on such date, except to the extent
         that such representations and warranties expressly relate to an earlier
         specified date, in which case such representations and warranties shall
         have been true and correct in all material respects as of the date when
         made; and

                  (B) no Default or Event of Default has occurred and is
         continuing, or would result from such Proposed Borrowing or from the
         application of the proceeds thereof.

                                         Very truly yours,

                                         ROYAL APPLIANCE MFG. CO.

                                         By: ___________________________________
                                         Name:
                                         Title:

<PAGE>

                               BORROWING SCHEDULE

Proposed Borrowing #1:

<TABLE>
<CAPTION>

========================= ====================== ============================ ===========================
       Business Day                                                                  Interest Period
            of                                       Aggregate Amount                  if Loans are
    Proposed Borrowing         Type of Loans             of Loans                    Eurodollar Loans

------------------------- ---------------------- ---------------------------- ---------------------------
<S>                       <C>                         <C>                       <C>
                          Prime Rate Loans                                      One Month
_____, 20____
                          Eurodollar Loans            $____________             Two Months

                                                                                Three Months
                                [Circle one
                                 of Above]                                      Six Months

                                                                                      [Circle one of
                                                                                          above]
========================= ====================== ============================ ===========================

<CAPTION>
Proposed Borrowing #2:

========================= ====================== ============================ ===========================
       Business Day                                                                  Interest Period
            of                                       Aggregate Amount                  if Loans are
    Proposed Borrowing         Type of Loans             of Loans                    Eurodollar Loans

------------------------- ---------------------- ---------------------------- ---------------------------
<S>                       <C>                         <C>                       <C>
                          Prime Rate Loans                                      One Month
_____, 20____
                          Eurodollar Loans            $____________             Two Months

                                                                                Three Months
                                [Circle one
                                 of Above]                                      Six Months

                                                                                      [Circle one of
                                                                                          above]
========================= ====================== ============================ ===========================
</TABLE>

<PAGE>

<TABLE>
<CAPTION>
Proposed Borrowing #3:

========================= ======================== ============================ ============================
       Business Day                                                                    Interest Period
            of                                            Aggregate Amount               if Loans are
    Proposed Borrowing         Type of Loans                  of Loans                 Eurodollar Loans

------------------------- ------------------------ ---------------------------- ----------------------------
<S>                       <C>                           <C>                      <C>
                          Prime Rate Loans                                        One Month
_____, 20____
                          Eurodollar Loans                 $____________          Two Months

                                                                                  Three Months
                                [Circle one
                                 of Above]                                        Six Months

                                                                                        [Circle one of
                                                                                            above]
========================= ======================== ============================ ============================

<CAPTION>
Proposed Borrowing #4:

========================= ======================== ============================ ============================
       Business Day                                                                    Interest Period
            of                                            Aggregate Amount               if Loans are
    Proposed Borrowing         Type of Loans                  of Loans                 Eurodollar Loans

------------------------- ------------------------ ---------------------------- ----------------------------
<S>                       <C>                           <C>                      <C>
                          Prime Rate Loans                                        One Month
_____, 20____
                          Eurodollar Loans                 $____________          Two Months

                                                                                  Three Months
                                [Circle one
                                 of Above]                                        Six Months

                                                                                        [Circle one of
                                                                                            above]
========================= ======================== ============================ ============================
</TABLE>

<PAGE>

                                   EXHIBIT B-2

                              NOTICE OF CONVERSION

                                                         [Date]

National City Bank,
         as Administrative Agent for the Lenders party
         to the Credit Agreement referred to below
1900 East Ninth Street
Cleveland, Ohio 44114
         ATTENTION: AGENCY SERVICES

                  Re:      NOTICE OF CONVERSION OF OUTSTANDING
                           LOANS UNDER CREDIT AGREEMENT
                           ----------------------------

Ladies and Gentlemen:

         The undersigned, Royal Appliance Mfg. Co. (the "BORROWER"), refers to
the Amended and Restated Credit Agreement, dated as of April 1, 2002 (as
amended, restated, amended and restated, supplemented or otherwise modified from
time to time, the "CREDIT AGREEMENT", the terms defined therein being used
herein as therein defined), among the Borrower, the financial institutions from
time to time party thereto (the "LENDERS"), and National City Bank, as
Administrative Agent for such Lenders, and hereby gives you notice, irrevocably,
pursuant to section 2.6 of the Credit Agreement, that the undersigned hereby
requests one or more Conversions of Loans of one Type into Loans of another
Type, pursuant to section 2.6 of the Credit Agreement, and in that connection
sets forth in the schedule attached hereto the information relating to each such
Conversion.

                                          Very truly yours,

                                          ROYAL APPLIANCE MFG. CO.

                                          By: ________________________________
                                          Name:
                                          Title:

<PAGE>

                               CONVERSION SCHEDULE

Proposed Conversion #1
         [of the Loans described in the first table below
         into Loans described in the second table below]

<TABLE>
<CAPTION>
======================= ========================= ============================ =====================================
         Date                                          Aggregate Amount                  Interest Period
          of                 Type of Loans                 of Loans                        if Loans are
        Loans                                                                            Eurodollar Loans

----------------------- ------------------------- ---------------------------- -------------------------------------
<S>                     <C>                              <C>                   <C>
                        Prime Rate Loans                                       One Month
     _____, 20__
                        Eurodollar Loans                  $_________           Two Months

                             [Circle One of                                    Three Months
                                 Above]
                                                                               Six Months

                                                                                          [Circle one of
                                                                                              above]
======================= ========================= ============================ =====================================
<CAPTION>

======================= ========================= ============================ =====================================
         Date                                          Aggregate Amount                  Interest Period
          of                 Type of Loans                 of Loans                        if Loans are
        Loans                                                                            Eurodollar Loans

----------------------- ------------------------- ---------------------------- -------------------------------------
<S>                     <C>                              <C>                   <C>
                        Prime Rate Loans                                       One Month
     _____, 20__
                        Eurodollar Loans                  $_________           Two Months

                             [Circle One of                                    Three Months
                                 Above]
                                                                               Six Months

                                                                                          [Circle one of
                                                                                              above]
======================= ========================= ============================ =====================================
</TABLE>

<PAGE>

Proposed Conversion #2
         [of the Loans described in the first table below
         into Loans described in the second table below]
<TABLE>
<CAPTION>

======================= ========================= ============================ =====================================
         Date                                          Aggregate Amount                  Interest Period
          of                 Type of Loans                 of Loans                        if Loans are
        Loans                                                                            Eurodollar Loans

----------------------- ------------------------- ---------------------------- -------------------------------------
<S>                     <C>                              <C>                     <C>
                        Prime Rate Loans                                         One Month
     _____, 20__
                        Eurodollar Loans                  $_________             Two Months

                             [Circle One of                                      Three Months
                                 Above]
                                                                                 Six Months

                                                                                          [Circle one of
                                                                                              above]
======================= ========================= ============================ =====================================

<CAPTION>

======================= ========================= ============================ =====================================
         Date                                          Aggregate Amount                  Interest Period
          of                 Type of Loans                 of Loans                        if Loans are
        Loans                                                                            Eurodollar Loans

----------------------- ------------------------- ---------------------------- -------------------------------------
<S>                     <C>                              <C>                   <C>
                        Prime Rate Loans                                         One Month
     _____, 20__
                        Eurodollar Loans                  $_________             Two Months

                             [Circle One of                                      Three Months
                                 Above]
                                                                                 Six Months

                                                                                          [Circle one of
                                                                                              above]
======================= ========================= ============================ =====================================
</TABLE>

<PAGE>

                                   EXHIBIT B-3

                            LETTER OF CREDIT REQUEST

No. ______________(1)

                                                           Dated  __________(2)

National City Bank,
         as Administrative Agent for the Lenders party
         to the Credit Agreement referred to below
1900 East Ninth Street
Cleveland, Ohio 44114
         [ATTENTION: METRO/OHIO DIVISION AND INTERNATIONAL DIVISION]
                     ----------------------------------------------

         Re:      LETTER OF CREDIT REQUEST UNDER AMENDED AND RESTATED CREDIT
                  AGREEMENT, DATED AS OF APRIL 1 , 2002, TO WHICH
                  ROYAL APPLIANCE MFG. CO. IS A PARTY
                  -----------------------------------

Ladies and Gentlemen:

         The undersigned, Royal Appliance Mfg. Co. (the "BORROWER"), refers to
the Amended and Restated Credit Agreement, dated as of April 1, 2002 (as
amended, restated, amended and restated, supplemented or otherwise modified from
time to time, the "CREDIT AGREEMENT", the capitalized terms defined therein
being used herein as therein defined), among the Borrower, the financial
institutions from time to time party thereto (the "LENDERS"), and National City
Bank, as Administrative Agent for such Lenders.

         The Borrower hereby requests that , as a Letter of Credit Issuer, issue
a Letter of Credit on , 20____ (the "DATE OF ISSUANCE") in the aggregate amount
of [U.S.$ ] [amount in specified Alternative Currency], for the account of
____________________.

         The beneficiary of the requested Letter of Credit will be
___________,(3) and such Letter of Credit will be in support of ____________(4)
and will have a stated termination date of ______________.(5)

         The Borrower hereby certifies that the following statements are true on
the date hereof, and will be true on the Date of Issuance:

--------
1  Letter of Request Number.

2  Date of Letter of Request (at least three Business Days prior to the Date of
Issuance or such lesser number as may be agreed by the relevant Letter of
Credit Issuer).

3  Insert name and address of beneficiary.

4  Insert description of the supported obligations, name of agreement and/or the
commercial transaction to which this Letter of Credit Request relates.

5  Insert last date upon which drafts may be presented (which may not be beyond
the 15th Business Day next preceding the Maturity Date).

<PAGE>

                  (A) the representations and warranties of the Credit Parties
         contained in the Credit Agreement and the other Credit Documents are
         and will be true and correct in all material respects, before and after
         giving effect to the issuance of the Letter of Credit requested hereby,
         as though made on the Date of Issuance, except to the extent that such
         representations and warranties expressly relate to an earlier specified
         date, in which case such representations and warranties shall have been
         true and correct in all material respects as of the date when made; and

                  (B) no Default or Event of Default has occurred and is
         continuing, or would result after giving effect to the issuance of the
         Letter of Credit requested hereby.

         Copies of all documentation with respect to the supported transaction
are attached hereto.

                                         Very truly yours,

                                         ROYAL APPLIANCE MFG. CO.

                                         By: ________________________________
                                         Name:
                                         Title:

<PAGE>

                                   EXHIBIT C-1

                          ----------------------------

                                    FORM OF

                               SECURITY AGREEMENT

                          ----------------------------

<PAGE>

                                   EXHIBIT C-2

                          ----------------------------

                                    FORM OF

                        COLLATERAL ASSIGNMENT OF PATENTS

                          ----------------------------

<PAGE>

                                   EXHIBIT C-3

                          ----------------------------

                                    FORM OF

                      COLLATERAL ASSIGNMENT OF TRADEMARKS

                          ----------------------------

<PAGE>

                                  EXHIBIT C-4

                          ----------------------------

                                    FORM OF

                                PLEDGE AGREEMENT

                          ----------------------------

<PAGE>

                                  EXHIBIT C-5

                          ----------------------------

                                    FORM OF

                                 TYLER MORTGAGE

                          ----------------------------

<PAGE>

                                   EXHIBIT D

                          ----------------------------

                                    FORM OF

                               SUBSIDIARY GUARANTY

                          ----------------------------

<PAGE>

                                   EXHIBIT E

                          ----------------------------

                                    FORM OF

                           OPINION OF SPECIAL COUNSEL

                                TO THE BORROWER

                          ----------------------------

<PAGE>

                                    EXHIBIT F

                          ----------------------------

                                    FORM OF

                              ASSIGNMENT AGREEMENT

                          ----------------------------

<PAGE>

                              ASSIGNMENT AGREEMENT

                               DATE:_____________

         Reference is made to the Amended and Restated Credit Agreement
described in Item 2 of Annex I annexed hereto (as such Credit Agreement may
hereafter be amended, modified or supplemented from time to time, the "CREDIT
AGREEMENT"). Unless defined in Annex I attached hereto, terms defined in the
Credit Agreement are used herein as therein defined.

         _____________ (the "ASSIGNOR") and ______________ (the "ASSIGNEE")
hereby agree as follows:

         1. The Assignor hereby sells and assigns to the Assignee without
recourse and without representation or warranty (other than as expressly
provided herein), and the Assignee hereby purchases and assumes from the
Assignor, that interest in and to all of the Assignor's rights and obligations
under the Credit Agreement as of the date hereof which represents the percentage
interest specified in Item 4 of Annex I (the "ASSIGNED SHARE") of all of
Assignor's outstanding rights and obligations under the Credit Agreement
indicated in Item 4 of Annex I, including, without limitation, all rights and
obligations with respect to the Assigned Share of the Assignor's Commitment and
of the Loans, Unpaid Drawings and the Notes held by the Assignor. After giving
effect to such sale and assignment, the Assignee's Commitment will be as set
forth in Item 4 of Annex I.

         2. The Assignor (i) represents and warrants that it is duly authorized
to enter into and perform the terms of this Assignment Agreement, that it is the
legal and beneficial owner of the interest being assigned by it hereunder and
that such interest is free and clear of any liens or security interests; (ii)
makes no representation or warranty and assumes no responsibility with respect
to any statements, warranties or representations made in or in connection with
the Credit Agreement or the other Credit Documents or the execution, legality,
validity, enforceability, genuineness, sufficiency or value of the Credit
Agreement or the other Credit Documents or any other instrument or document
furnished pursuant thereto; and (iii) makes no representation or warranty and
assumes no responsibility with respect to the financial condition of the
Borrower or any of its Subsidiaries or the performance or observance by the
Borrower of any of its obligations under the Credit Agreement or the other
Credit Documents or any other instrument or document furnished pursuant thereto.

         3. The Assignee (i) represents and warrants that it is duly authorized
to enter into and perform the terms of this Assignment Agreement; (ii) confirms
that it has received a copy of the Credit Agreement and the other Credit
Documents, together with copies of the financial statements referred to therein
and such other documents and information as it has deemed appropriate to make
its own credit analysis and decision to enter into this Assignment Agreement;
(iii) agrees that it will, independently and without reliance upon the
Administrative Agent, the Assignor or any other Lender and based on such
documents and information as it shall deem appropriate at the time, continue to
make its own credit decisions in taking or not taking action under the Credit
Agreement; (iv) appoints and authorizes the Administrative Agent to take such
action as agent on its behalf and to exercise such powers under the Credit
Agreement and the other Credit Documents as are delegated to the Administrative
Agent by the terms thereof, together with such powers as are reasonably
incidental thereto; [and] (v) agrees that it will perform in accordance with
their terms all of the obligations which by the terms of the Credit Agreement

<PAGE>

are required to be performed by it as a Lender[; and (vi) to the extent legally
entitled to do so, attaches the forms described in section 5.4(b)(ii) of the
Credit Agreement6.

         4. Following the execution of this Assignment Agreement by the Assignor
and the Assignee, an executed original hereof (together with all attachments)
will be delivered to the Administrative Agent. The effective date of this
Assignment Agreement shall be the date of execution hereof by the Assignor, the
Assignee and the consent hereof by the Administrative Agent and the receipt by
the Administrative Agent of the administrative fee referred to in section
12.4(c) of the Credit Agreement, unless otherwise specified in Item 5 of Annex I
hereto (the "SETTLEMENT DATE").

         5. Upon the delivery of a fully executed original hereof to the
Administrative Agent, as of the Settlement Date, (i) the Assignee shall be a
party to the Credit Agreement and, to the extent provided in this Assignment
Agreement, have the rights and obligations of a Lender thereunder and under the
other Credit Documents and (ii) the Assignor shall, to the extent provided in
this Assignment Agreement, relinquish its rights and be released from its
obligations under the Credit Agreement and the other Credit Documents.

         6. It is agreed that upon the effectiveness hereof, the Assignee shall
be entitled to (x) all interest on the Assigned Share of the Loans at the rates
specified in Item 6 of Annex I, (y) all Commitment Fees (if applicable) on the
Assigned Share of the Commitment at the rate specified in Item 7 of Annex I, and
(z) all Letter of Credit Fees (if applicable) on the Assignee's participation in
all Letters of Credit at the rate specified in Item 8 of Annex I hereto, which,
in each case, accrue on and after the Settlement Date, such interest and, if
applicable, Commitment Fees and Letter of Credit Fees, to be paid by the
Administrative Agent, upon receipt thereof from the Borrower, directly to the
Assignee. It is further agreed that all payments of principal made by the
Borrower on the Assigned Share of the Loans which occur on and after the
Settlement Date will be paid directly by the Administrative Agent to the
Assignee. Upon the Settlement Date, the Assignee shall pay to the Assignor an
amount specified by the Assignor in writing which represents the Assigned Share
of the principal amount of the respective Loans made by the Assignor pursuant to
the Credit Agreement which are outstanding on the Settlement Date, net of any
closing costs, and which are being assigned hereunder. The Assignor and the
Assignee shall make all appropriate adjustments in payments under the Credit
Agreement for periods prior to the Settlement Date directly between themselves
on the Settlement Date.

         7. THIS ASSIGNMENT AGREEMENT SHALL BE GOVERNED BY, AND CONSTRUED IN
ACCORDANCE WITH, THE LAWS OF THE STATE OF OHIO.

                                     * * *

------------------
6  If the Assignee is organized under the laws of a jurisdiction outside the
United States.

<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Assignment
Agreement to be executed by their respective officers thereunto duly authorized,
as of the date first above written.

[NAME OF ASSIGNOR],                         [NAME OF ASSIGNEE],
as Assignor                                 as Assignee

By:_________________________                By:_________________________________
Name:                                       Name:
Title:                                      Title:

Acknowledged and Agreed:

NATIONAL CITY BANK,
as Administrative Agent

By: ________________________
Vice President

<PAGE>

                                     ANNEX I
                                       FOR
                       ASSIGNMENT AND ASSUMPTION AGREEMENT

1.       The Borrower:              ROYAL APPLIANCE MFG. CO.

2.       Name and Date of Credit Agreement:

                  Amended and Restated Credit Agreement, dated as of April 1,
                  2002, among Royal Appliance Mfg. Co., the Lenders from time
                  to time party thereto, and National City Bank, as
                  Administrative Agent.

3.       Date of Assignment Agreement:

                _________ ___, _____

4.       Amounts (as of date of item #3 above):

<TABLE>
<CAPTION>
------------------------------ --------------------------- --------------------------------
                                          LOANS                        COMMITMENTS
------------------------------ --------------------------- --------------------------------
<S>                                       <C>                             <C>
Aggregate Amount for                      $_____                          $_____
all Lenders
------------------------------ --------------------------- --------------------------------
Assigned Share                            _____%                          _____%

------------------------------ --------------------------- --------------------------------
Amount of Assigned Share                  $_____                          $_____

------------------------------ --------------------------- --------------------------------
Amount Retained by Assignor               $_____                          $_____

------------------------------ --------------------------- --------------------------------
</TABLE>

5.       Settlement Date:

                  _________ ___, ___

                  The administrative fee referred to in section 12.2(c) of the
Credit Agreement:

                           |_|      is payable by the Assignee

                           |_|      is waived by the Administrative Agent

                           |_|      is payable by _____% by the Assignee
                                    and ___% by the Assignor

6.       Rate of Interest
         to the Assignee:

                  As set forth in section 2.7 of the Credit Agreement (unless
                  otherwise agreed to by the Assignor and the Assignee).(7)

----------------------
7  The Borrower and the Administrative Agent shall direct the entire amount of
the interest to the Assignee at the rate set forth in section 2.7 of the Credit
Agreement, with the Assignor and Assignee effecting any agreed upon sharing of
interest through payments by the Assignee to the Assignor.

<PAGE>

7.       Commitment
         Fee:              As set forth in section 4.1(a) of the Credit
                           Agreement (unless otherwise agreed to by the
                           Assignor and the Assignee).(8)

8.       Letter of
         Credit Fees:      As set forth in section 4.1(b) of the Credit
                           Agreement (unless otherwise agreed to by the
                           Assignor and the Assignee).(9)

9.       Notices:

---------------------------------------- --------------------------------------
ASSIGNOR:                                ASSIGNEE:

Attention:                               Attention:
Telephone:                               Telephone:
Facsimile:                               Facsimile:

---------------------------------------- --------------------------------------

10.      Payment Instructions:

---------------------------------------- --------------------------------------
ASSIGNOR:                                ASSIGNEE:

ABA No.                                  ABA No.
Attention:                               Attention:
Telephone:                               Telephone:
Facsimile:                               Facsimile:
Ref.: Royal Appliance Mfg. Co.           Ref.: Royal Appliance Mfg. Co.
---------------------------------------- --------------------------------------

-------------------
8   The Borrower and the Administrative Agent shall direct the entire amount of
the Commitment Fee to the Assignee at the rate set forth in section 4.1(a) of
the Credit Agreement, with the Assignor and the Assignee effecting any agreed
upon sharing of Commitment Fee through payment by the Assignee to the Assignor.

9   The Borrower and the Administrative Agent shall direct the entire amount of
the Letter of Credit Fees to the Assignee at the rate set forth in section
4.1(b) of the Credit Agreement, with the Assignor and the Assignee effecting
any agreed upon sharing of the Letter of Credit Fees through payment by the
Assignee to the Assignor.

<PAGE>

                                    EXHIBIT G

                         SECTION 5.4(b)(ii) CERTIFICATE

         Reference is hereby made to the Amended and Restated Credit Agreement,
dated as of April 1, 2002, among Royal Appliance Mfg. Co., the financial
institutions party thereto from time to time, and National City Bank, as
Administrative Agent (the "CREDIT AGREEMENT"). Pursuant to the provisions of
section 5.4(b)(ii) of the Credit Agreement, the undersigned hereby certifies
that it is not a "bank" as such term is used in section 881(c)(3)(A) of the
Internal Revenue Code of 1986, as amended.

                                            [NAME OF LENDER]

                                            By:________________________________
                                            Name:
                                            Title:

Dated:__________<PAGE>
                                                                    Exhibit 10.1

                                                                     [Execution]

          AMENDMENT NO. 1 TO LOAN AND SECURITY AGREEMENT AND CONSENTS

                                                         March 31, 2002

Congress Financial Corporation
1133 Avenue of the Americas
New York, New York 10036

Ladies and Gentlemen:

         Congress Financial Corporation ( "Lender") has entered into financing
arrangements with Golden Eagle Leasing, Inc., an Arizona corporation
("Borrower"), and Hypercom Corporation, an Arizona corporation ("Guarantor"),
pursuant to which Lender has made and may make loans and advances to Borrower as
set forth in the Loan and Security Agreement, dated as of August 28,2001, by and
among Borrower and Lender (as the same now exists or may hereafter be amended,
modified, supplemented, extended, renewed, restated or replaced, the "Loan
Agreement"), and other agreements, documents and instruments referred to therein
or at any time executed and/or delivered in connection therewith or related
thereto (together with this Amendment, all of the foregoing, including the Loan
Agreement, as the same now exist or may hereafter be amended, modified,
supplemented, extended, renewed, restated or replaced, being collectively
referred to herein as the "Financing Agreements"). All capitalized terms used
herein shall have the respective meanings assigned thereto in the Loan
Agreement, unless otherwise defined herein,

         Borrower has requested certain amendments to the Loan Agreement and the
Subordination Agreement (as hereunder defined) and has requested that Lender
consent to (a) Guarantor's conversion to equity of a portion of the outstanding
subordinated intercompany Indebtedness owing to it from Borrower (the "Junior
Debt"), (b) Borrower's repayment of a portion of the Junior Debt and (c) an
increase in the maximum amount of Borrower's revolving credit facility with
Webster Bank ("Webster"). Lender is willing to agree to such amendments and
provide such consents, subject to the terms and conditions contained herein. By
this Amendment, Lender, Borrower and Guarantor desire and intend to evidence
such amendments and consent.

         In consideration of the foregoing, and the respective agreements and
covenants contained herein, the parties hereto agree as follows:
<PAGE>
         1. Amendments to Loan Agreement

                  (a) Section 1.4 of the Loan Agreement is hereby amended so
that the title of the definition of such Section is deleted in its entirety and
replaced by the following "Net Worth".

                  (b) Section 9.9(e) of the Loan Agreement is hereby amended by
inserting the following subsection prior to the semicolon at the end of such
section:

                           "and (v) except as otherwise set forth in Section 2.2
                  of the Subordination Agreement, dated as of the date hereof,
                  as amended, among Borrower, Guarantor and Lender, the
                  outstanding principal amount of such Indebtedness shall not be
                  less than $3,079,435.12 at any time"

                  (c) Section 9.21 of the Loan Agreement is hereby amended by
deleting such Section in its entirety and substituting the following therefor:

                           "9.21 Net Worth. Borrower shall, at all times,
                  maintain Net Worth of not less than $43,000,000."

                  2. Amendment to Subordination Agreement. Borrower and
Guarantor agree that Section 3.10 of the Subordination Agreement, dated as of
August 28, 200 1, among Borrower, Guarantor and Lender (the "Subordination
Agreement") is hereby amended and restated in its entirety as follows:

                           "(f) except as otherwise set forth in Section 2.2
                  hereof, Junior Creditor and Debtor shall not permit the total
                  outstanding principal amount of the Junior Debt to be less
                  than $3,079,435.12 at any time;"

         3. Consents.

                  (a) Junior Debt, Subject to the terms and conditions set forth
herein, notwithstanding the provisions of Section 9.9(e) of the Loan Agreement
and Section 2 of the Subordination Agreement, Lender hereby consents to (i)
Guarantor's conversion to equity of $16,646,496.38 of the Junior Debt effective
as of August 3 1, 2001 and (ii) a one time cash repayment by Borrower of up to
$1,500,000 of the Junior Debt, which repayment shall be made prior to April
30,2002.

                  (b) Increase in Webster Bank Indebtedness. Subject to the
terms and conditions set forth herein, notwithstanding the provisions of Section
9.9(t) of the Loan Agreement, Lender hereby consents to Borrower entering into
the Second Amendment to Loan and Security Agreement, between Borrower and
Webster (the "Webster Amendment"), providing for, among other things, the
increase in the maximum amount of the revolving credit facility provided to
Borrower thereunder from $10,000,000 to $15,000,000; provided m (i) Lender shall
have promptly received true, correct and complete copies of the Webster
Amendment and all other agreements, documents and instruments evidencing or
otherwise related to the increase in such

                                      -2-
<PAGE>
Indebtedness, as duly executed and delivered by the parties thereto, (ii) Lender
shall have received any other information with respect to the increase in such
Indebtedness as Lender may reasonably request, (iii) no Event of Default or act,
condition or event which with notice or passage of time would constitute an
Event of Default shall exist or have occurred and be continuing as a result of
the increase in such Indebtedness; (iv) such arrangements and agreements do not
provide for a lien on any Collateral, and (v) upon the request of Lender,
Webster shall execute a Waiver, Disclaimer and Release Agreement in form and
substance satisfactory to Webster and Lender.

         4. Waiver of Existing Defaults.

                  (a) Subject to the terms and conditions contained herein,
Lender hereby waives the following Event of Default (collectively, the "Existing
Defaults"): any default or Event of Default arising under Section 10.1 (r) of
the Loan Agreement as a result of the occurrence of the following events of
default under the Loan Agreement, dated as of July 3 1, 2001, as amended, by and
among, inter alia, Foothill Capital Corporation ("Foothill") and Guarantor (the
"Foothill Agreement") arising out of Guarantor's failure to comply with the
following covenants of the Foothill Agreement (the "Foothill Defaults"): (i)
Guarantor's failure to maintain EBITDA of not less than $6,885,000 for the
period from July 1, 2001 through September 30, 2001, in violation of Section
7.20(a)(i) of the Foothill Agreement; (ii) Guarantor's failure to maintain
EBITDA (excluding Borrower and any subsidiaries of Borrower) of not less than
$5,270,000 for the period from July 1, 2001 through September 30, 2001, in
violation of Section 7.2O(a)(ii) of the Foothill Agreement; and (iii)
Guarantor's failure to timely deliver a required listing of certain unencumbered
assets and to use its best efforts to take such actions as reasonably requested
in order to subject such assets to a valid and perfected lien, in violation of
Section 3.2(a) of the Foothill Agreement.

                  (b) Lender has not waived and is not by this Amendment
waiving, and has no present intention of waiving, any Events of Default (other
than the Existing Defaults), which may have occurred prior to the date hereof,
or may be continuing on the date hereof or any Event of Default which may occur
after the date hereof, whether the same or similar to the Events of Default
described in Section 4(a) above or otherwise. Lender reserves the right, in its
discretion, to exercise any or all of its rights and remedies arising under the
Financing Agreements applicable or otherwise, as a result of any Events of
Default (other than the Existing Defaults), which may have occurred prior to the
date hereof, or are continuing on the date hereof, or any Event of Default which
may occur after the date hereof, whether the same or similar to the Event of
Default described above or otherwise.

         5. Representations. Warranties and Covenants. In addition to the
continuing representations, warranties and covenants heretofore or hereafter
made by Borrower to Lender pursuant to the other Financing Agreements, Borrower
and Guarantor hereby represent, warrant and covenant with and to Lender as
follows (which representations, warranties and covenants are continuing and
shall survive the execution and delivery hereof and shall be incorporated into
and made a part of the Financing Agreements):

                                      -3-
<PAGE>
                  (a) The failure of Borrower to comply with the covenants,
conditions and agreements contained herein or in any other agreement, document
or instrument at any time executed and/or delivered by Borrower with, to or in
favor of Lender shall constitute an Event of Default under the Financing
Agreements.

                  (b) This Amendment has been duly executed and delivered by
Borrower and Guarantor and is in full force and effect as of the date hereof,
and the agreements and obligations of Borrower and Guarantor contained herein
constitute legal, valid and binding obligations of Borrower and Guarantor
enforceable against Borrower and Guarantor in accordance with their respective
terms.

                  (c) As of the date hereof, the total principal amount of the
Junior Debt is $4,579,435.12, prior to giving effect to the repayment permitted
by Section 3(a)(ii) hereof.

                  (d) As of the date hereof, other than the Existing Defaults,
no Event of Default or act, condition or event which with notice or passage of
time or both would constitute an Event of Default, has occurred or is
continuing.

         6. Conditions Precedent. The effectiveness of the other terms and
provisions contained herein shall be subject to the following conditions
precedent:

                  (a) the receipt by Lender of an original of this Amendment, in
form and substance satisfactory to Lender, duly authorized, executed and
delivered by Borrower and Guarantor;

                  (b) the receipt by Lender of the items referred to in Section
3(b)(i) and (v) hereof;

                  (c) the receipt by Lender of a waiver letter with respect to
the Foothill Defaults, in form and substance satisfactory to Lender, duly
authorized, executed and delivered by Foothill and Guarantor; and

                  (d) as of the date hereof, other than the Existing Defaults,
no Event of Default or act, condition or event which with notice or passage of
time or both would constitute an Event of Default, shall exist or have occurred
and be continuing.

         7. Effect of this Agreement. Except as modified pursuant hereto, no
other changes or modifications in the Loan Agreement or the other Financing
Agreements are intended or implied and the Financing Agreements are hereby
specifically ratified, restated and confirmed by the parties hereto as of the
effective date hereof. To the extent of conflict between the terms of this
Amendment and the other Financing Agreements, the terms of this Amendment shall
control.

         8. Governing Law. The rights and obligations hereunder of each of the
parties hereto shall be governed by and interpreted and determined in accordance
with the laws of the State of New York without regard to principals of conflicts
of laws, but excluding any rule of law that would cause the application of the
law of any jurisdiction other that the laws of the State of New

                                      -4-
<PAGE>
York.

         9. Binding Effect. This Amendment shall be binding upon and inure to
the benefit of each of the parties hereto and their respective successors and
assigns.

         10. Counterparts. This Amendment may be executed in any number of
counterparts, but all of such counterparts shall together constitute but one and
the same agreement. In making proof of this Amendment, it shall not be necessary
to produce or account for more than one counterpart thereof signed by each of
the parties hereto. This Amendment may be executed and delivered by telecopier
with the same force and effect as if it were a manually executed and delivered
counterpart.

                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

                                      -5-
<PAGE>
         11. Further Assurances. The parties hereto shall execute and deliver
such additional documents and take such additional action as my be necessary or
reasonably desirable to effectuate the provisions and purposes of this
Amendment.

                                         Very truly yours,

                                         GOLDEN EAGLE LEASING, INC.

                                         By: /s/ Jonathon E. Killmer
                                             -----------------------

                                         Title:  President

                                         HYPERCOM  CORPORATION

                                         By: /s/ Jonathon E. Killmer
                                             -----------------------
                                         Title: Executive VP & COO

AGREED:

CONGRESS FINANCIAL CORPORATION

By: /s/ Marc J. Brier
   -----------------------
Title: Vice President
      --------------------

                                      -6-

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00039-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00039-of-00352.parquet"}]]