Document:

Exhibit 10.21
                                   AGREEMENT

         Agreement entered into as of the 6th day of January, 2000, between
Christopher Homes Custom Home Division, Inc., a Nevada corporation ("Christopher
Homes") and J. Christopher Stuhmer, a resident of Nevada ("Stuhmer").

                                    RECITALS

         A.       Christopher Homes is the Manager under an Operating Agreement,
                  dated September 10, 1999, as amended, entitled "Operating
                  Agreement of Southern Highlands/Christopher Homes I, LLC,"
                  (the "Operating Agreement").

         B.       Christopher Homes has specifically enumerated duties under the
                  Operating Agreement dealing with the development of a
                  residential community, and Consultant has experience in
                  providing the type of services contemplated.

         C.       Christopher Homes desires to retain a Consultant to assist it
                  in performing its duties under the Operating Agreement, and
                  Consultant desires to be retained for this purpose.

         D.       Unless otherwise stated, capitalized words and phrases used
                  herein have the same meaning as set forth in the Operating
                  Agreement.

         NOW, THEREFORE, in consideration of the bargaining of the parties and
other valuable consideration, the parties AGREE as follows:

         1. Division of Net Profits. In return for the right to receive a
consulting fee as provided in this Agreement, Consultant promises to pay to
Christopher Homes sixty-five percent (65%) of all Net Profits to which he is
entitled under the Operating Agreement. On each occasion that Consultant
receives a distribution of quarterly Net Profits under Section 8.3(f)(ii) of
the Operating Agreement, Consultant will pay to Christopher Homes sixty-five
percent (65%) of the distribution, and Consultant shall retain thirty-five
percent (35%) of said distribution.

         2. Fees and Other Consideration. In return for the right to receive
from Consultant a share of the Net Profits, and in reliance on Consultant's
promise to provide the consulting services described in this Agreement in
Section 3, Christopher Homes promises to pay to Consultant as a consulting fee
during the term of this Agreement one and one-half percent (1-1/2%) of all
Sales Revenues. Consulting fees will be paid to Consultant concurrently with,
and on a pro rata basis with fees paid to Christopher Homes pursuant to

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Section 8.3(d) of the Operating Agreement. For purposes of this Agreement
"Sales Revenues" shall have the following meaning:

         "Sales Revenue" means the gross revenues from the sale or other
         disposition of Lots and Residences as recorded by Southern Highlands/
         Christopher Homes I, LLC (the "LLC") in accordance with generally
         accepted accounting principles, including any payments for upgrades,
         options and improvements and excluding any (i) transfer and similar
         taxes reimbursed by a buyer, (ii) any third party home warranty
         previously paid by buyer, (iii) any title insurance prorations,
         premiums, dues or assignments paid by buyer and owed to third parties,
         (iv) sales concessions afforded to the buyer, and (v) closing costs or
         direct costs incurred in the transaction that are not recognized as a
         reduction of revenue. (Sales Revenue shall not include any Deposit
         previously received by the LLC and distributed to the Members in
         accordance with the Operating Agreement, unless the Operating Agreement
         is otherwise modified).

         In addition to the foregoing, and as additional consideration for this
Agreement, the parties agree and acknowledge that Consultant shall be paid his
current salary and all benefits by and under the Employment Agreement by and
between Mr. J. Christopher Stuhmer and the Fortress Group through the
termination date of said Employment Agreement. Upon termination of the
Employment Agreement of J. Christopher Stuhmer with the Fortress Group,
Consultant shall be paid, in addition to the foregoing, a monthly fee of
$4,500.00 per month during the Initial Term.

         3. Appointment of Consultant. Upon the terms and conditions set forth
herein, Christopher Homes hereby retains and engages Consultant and Consultant
hereby accepts such retention and engagement.

         4. Duties. Consultant shall assist Christopher Homes in fulfilling its
responsibilities under the Operating Agreement with respect to the following
matters and in accordance with the following covenants and provisions.

         (a) Plans, Documents, Specifications, and Planning Phase

                  1)       The Consultant shall be responsible for the
                           management and supervision of the schematic
                           conceptual and design development drawings for base
                           house plans and elevations. The Consultant and
                           Christopher Homes shall agree on the number of plan
                           variations to be offered. The Consultant shall not be
                           responsible for the development of any custom plans
                           designed outside the base plans; however, the
                           Consultant shall have the right to approve any custom
                           plans regarding conformance to community standards
                           and Design Development Covenants.

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                  2)       Christopher Homes shall assist the Consultant in the
                           finalization of design development drawings and in
                           establishing construction specifications, finish
                           specifications, development and construction budgets,
                           and project schedules.

                  3)       Christopher Homes shall be responsible for converting
                           the design development drawings into completed
                           working drawings suitable for obtaining a building
                           permit. The final working drawings are subject to the
                           reasonable approval of Consultant.

                  4)       Christopher Homes shall provide an annual marketing
                           plan and strategy, and associated sales and marketing
                           budget. All collateral material, advertisements,
                           brochures, and other marketing materials shall be
                           presented to the Consultant for approval.

                  5)       All plans, designs, specifications, and budgets are
                           subject to the approval of the Consultant.

         (b) Sales and Marketing Administration

                  1)       In accordance with the approved budget and plan,
                           Christopher Homes shall provide all sales
                           administration including maintaining an on-site
                           presence and coverage during hours that are currently
                           employed at other Christopher Homes communities
                           (e.g., Palisades, San Michelle)

                  2)       Christopher Homes shall administer and maintain the
                           model homes, as approved in the plan and budget, in a
                           professional manner and in accordance with the
                           standards practiced at other Christopher Homes
                           communities.

                  3)       Christopher Homes shall use its best efforts to
                           attain the targeted sales objectives as set forth in
                           the approved plan and budget.

         (c) Construction Administration

                  1)       Christopher Homes shall provide administrative,
                           management, and related services as required to
                           coordinate the work of contractors, subcontractors,
                           and vendors in the completion of all home
                           construction in accordance with the approved plans
                           and specifications. Christopher Homes shall supervise
                           and direct the work using its skill and attention and
                           shall be responsible for all construction means,
                           methods, techniques, sequences, and procedures and
                           for coordinating the work under the contract.

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                  2)       Quality of work shall be consistent with the quality
                           of workmanship and materials in other Christopher
                           Homes' Models.

                  3)       Christopher Homes will keep the premises free from
                           excessive accumulation of waste materials and rubbish
                           caused by its operations.

         (d) Reporting

                  1)       Christopher Homes shall maintain cost accounting
                           records on all authorized work, and shall submit for
                           the Company's approval on a periodic basis as
                           required, requisitions for payment to subcontractors
                           and vendors in a timely fashion, and in accordance
                           with current Christopher Homes' payment policies and
                           practices. Christopher Homes shall submit the
                           Company-approved draw schedules directly to bank on
                           behalf of the Company; coordinate receipt and
                           distribution of funds received from bank; and
                           administer release of liens and other accounting
                           matters on behalf of the Company.

                  2)       Christopher Homes shall have no repayment obligation
                           or liability whatsoever to any bank or other lending
                           sources. The Company shall be solely responsible for
                           providing appropriate financing for the development
                           and construction of the project.

                  3)       In order to facilitate communications between
                           Christopher Homes and the Company, Christopher Homes
                           shall designate a representative to act as a point of
                           contact for the Company. Christopher Homes'
                           representative shall meet with Consultant two times a
                           month and at such other times, with reasonable
                           advance notice by Consultant, as circumstances
                           dictate. Consultant shall not interfere with the
                           management of any Christopher Homes employee,
                           subcontractor or vendor without prior approval of
                           Christopher Homes.

                  4)       On a monthly basis, Christopher Homes shall provide a
                           written M.D. & A. highlight report to the Company and
                           a P & L budget to actual report, and L.L.C. balance
                           sheet, and an "actual" to projected pro forma
                           analysis.

                  5)       Other reports shall be provided to the Company
                           including sales and closing reports, construction
                           schedules, house margin reports, and results of
                           customer satisfaction surveys conducted with
                           customers of the project. On a quarterly basis,
                           Christopher Homes will submit revised forecasts for
                           the remaining duration of the project.

                                       4

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         With respect to the foregoing responsibilities, each of the parties
hereto agrees that Consultant shall have sole and absolute control and
discretion with respect to all aspects of product control for the design and
product development of the Project, as delineated in Section 4(a), above.

         The parties hereto expressly acknowledge and agree that the foregoing
description of duties and responsibilities is not intended to change, modify or
otherwise abrogate the duties and responsibilities of Christopher Homes under
the Operating Agreement. In the event that any provision hereof conflicts with
any provision of the Operating Agreement, the terms and provisions of the
Operating Agreement shall control.

         It is recognized that although Consultant, as of the date of this
Agreement, is the President of Christopher Homes and has executive
responsibility for the entity, the parties contemplate a change in the
management responsibilities with respect to Christopher Homes. Effective January
6, 2000, Consultant's duties will be limited to those identified above. In
carrying out his duties under this Agreement, Consultant shall be subject to the
same standard of care to which the Manager is subject as set forth in Section
6.6 of the Operating Agreement. Notwithstanding the foregoing, at all times
during the term of this Agreement, and all extended terms hereof, Consultant
shall retain the title of "Chairman" of Christopher Homes. Upon termination of
this Agreement for any reason, the title of "Chairman" shall be deemed
automatically revoked and terminated as of the effective date of termination
hereof

         5. Term.

         (a) This Agreement will have an initial term of twelve (12) months from
the date this Agreement is signed by both parties (the "Initial Term").
Consultant shall have the right to elect to extend the term of this Agreement
for successive periods of twelve (12) months each at the sole and absolute
discretion of Consultant, referred to herein as an "Extended Term." Should
Consultant elect not to extend the term hereof for additional term(s) of twelve
(12) months, Consultant shall provide not less than ninety (90) days advance
written notice to Christopher Homes before the expiration of the applicable term
of its election not to extend the term hereof. Should Consultant elect not to
extend the term of this Agreement for additional term(s), then Consultant agrees
to exercise its right under Section 3.6.2 of the Operating Agreement and remove
Christopher Homes as Manager, and replace Christopher Homes with a Manager in
accordance with the terms of said Operating Agreement.

         (b) Notwithstanding a decision by Consultant to extend the term of this
Agreement, Christopher Homes may elect to resign its duties as Manager under the
Operating Agreement and not to go forward under this Agreement by providing to
Consultant written notice or its election at least ninety (90) days before the
expiration of the applicable term, thereby terminating this Agreement. In such
event, Consultant agrees to indemnify and hold Christopher Homes harmless
against the Members of the Operating Agreement for a claim

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under the Operating Agreement alleging that Christopher Homes wrongfully
resigned or terminated its duties under the Operating Agreement.

         6. Payment of Operating Expenses. During the term of this Consulting
Agreement, Christopher Homes shall pay the costs for, as tenant, providing Suite
120A, 9500 Hillwood Drive, Las Vegas 89134, as and for business offices from
which Consultant shall perform services to Christopher Homes under the terms of
this Agreement and any Other Agreement entered into between the parties. If
requested to do so by Landlord or Consultant, Christopher Homes shall execute
the Landlord's Standard Lease Agreement in connection with providing the
foregoing Suite for the use of Consultant.

         7. Covenants.

                  (a) Right of First Refusal. If during the term of this
Agreement, Consultant has an opportunity to participate in a project similar in
structure to the Parcel 305 Project which calls for a manager on behalf of whom
Consultant will provide design and marketing services, Consultant shall give
written notice to Christopher Homes (the "Notice"). The Notice shall set forth a
description of the project and a summary of the terms and proposed conditions of
the manager's role in the project and the relationship Consultant would have
with the manager, including fees and profit opportunities. Christopher Homes
will have thirty (30) days from the date of service of such notice as defined
hereinbelow to notify Consultant in writing of its acceptance of terms of the
offer. The parties shall thereafter proceed to finalize the negotiation, and
execution of a definitive agreement implementing the terms of the offer. If
Christopher Homes does not accept the offer within the thirty (30) day period,
Consultant may associate as a consultant to another party that will act as the
manager of the project, provided the terms and conditions of the transaction are
identical to or worse than those contained in the Notice from Consultant as they
relate to the manager.

         This right of First Refusal shall not apply to and shall not require
Consultant to provide notice to Christopher Homes in the event that Consultant
is an Owner of any entity which is contemplated to be the proposed manager of
the Project which may be deemed to be similar in structure to the Parcel 305
Project. Further, except as specifically limited hereinabove, there are no
rights of First Refusal conveyed or granted to Christopher Homes herein.

                  (b) Removal of Christopher Homes as Manager.

                           (i) Subject to the conditions subsequent set forth in
                  subsection 7(b)(ii) below, Consultant covenants that during
                  the term of the Project, he will not exercise his right under
                  Section 3.6.2 of the Operating Agreement to remove Christopher
                  Homes as Manager or in any other fashion take action to remove
                  Christopher Homes as Manager or omit to take action that has
                  the effect of removing Christopher Homes as Manager.

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                           (ii) Consultant shall be entitled to exercise his
                  right under Section 3.6.2 of the Operating Agreement to remove
                  Christopher Homes as Manager if, during the effective term of
                  this Consulting Agreement, either one of the following occurs:

                           (A) Christopher Homes is dissolved;

                           (B) Christopher Homes or the Fortress Group, Inc.
                  commences voluntary proceeding under either Federal Bankruptcy
                  Laws or under any other applicable Federal or State Law
                  relating to insolvency;

                           (C) This Agreement is terminated by Consultant
                  pursuant to Section 8(b) hereinbelow;

                           (D) Christopher Homes mis-manages or fails to perform
                  one or more of its duties under the Operating Agreement or as
                  set forth herein, which remains uncured within the time set
                  forth in Section 8(b)(ii) herein.

                           (E) A change in the ownership of voting stock of the
                  Fortress Group to any person or entity owning more than fifty
                  percent (50%) of the outstanding voting shares of stock of the
                  Fortress Group, Inc.

         8. Termination.

                  (a) This Agreement shall terminate at the end of the Initial
Term, or any successive Extended Term as defined in Section 5 hereinabove. Upon
termination in accordance with the provisions of Section 5, Christopher Homes
shall be entitled to payment of any unpaid fees and profits, if any, under
Section 1 hereof due from closed escrows of sales of Lots and residences to
third-party home buyers. With respect to Lots and residences under construction
as of the date of termination in accordance with the provisions of Section 5,
and with respect to residences which are sold but upon which construction has
not yet commenced, Christopher Homes shall have the right, duty and
responsibility to complete the construction of homes on said Lots and residences
in accordance with the terms of this Agreement and the Operating Agreement, and
Christopher Homes shall be paid its fee and profits, if any, under Section 1
hereof based upon the Sales Revenue of such residences on the date of close of
escrow for such Lots and residences, notwithstanding the fact that the
termination of this Agreement may precede the completion of construction and
close of escrows.

                  (b) This Agreement may also be earlier terminated in
accordance with the following provisions:

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                           (i) By Consultant removing Christopher Homes as
                  Manager in accordance with the provisions of paragraph
                  7(b)(ii); or

                           (ii) Upon written notice by the non-defaulting party
                  hereto to the other party of a material breach of one or more
                  of the obligations of this Agreement which notice gives the
                  defaulting party reasonable opportunity to cure of a period of
                  time not less than thirty (30) days, and which breach is not
                  cured within the period defined herein and in the notice given
                  by the non-defaulting party. Notwithstanding the foregoing or
                  any other term or provision set forth in this Consulting
                  Agreement, Christopher Homes shall not be entitled to
                  terminate this Agreement under any circumstances unless the
                  termination is coupled with the contemporaneous resignation
                  of Christopher Homes as Manager under the Operating Agreement
                  of Southern Highlands/Christopher Homes I, L.L.C., a Nevada
                  Limited Liability Company.

                  (c) In the event of termination of this Agreement in
accordance with the terms of Section 7(b) (A),(B),(C and (D) hereinabove,
Christopher Homes shall be entitled to receive payment of any unpaid fees and
profits under Section 1 hereof, if any, due from closed escrows of sales of Lots
to third-party home buyers, and with respect to Lots and residences under
construction based upon an amount equal to the product of the percentage of
construction completed on homes under construction multiplied by the estimated
Sales Revenue of such homes as of the date of termination, plus an amount of
profit under Section 1 hereof, if any, based upon an amount equal to the product
of the percentage of construction completed on homes under construction
multiplied by the amount of profit for each home calculated as of the date of
close of escrow. Christopher Homes shall not be entitled to any fee for homes
upon which construction has not been commenced as of the date of termination.

         9. Miscellaneous.

                  (a) Notices, Covenants, Etc. Any notices, consents or other
communication required to be sent or given hereunder by any of the parties shall
in every case be in writing and shall be deemed properly served if (i)
delivered personally, (ii) sent by registered or certified mail, in all such
cases with first class postage prepaid, return receipt requested, or (iii),
delivered by a recognized overnight courier services, to the parties at the
addresses as set forth below or at such other addresses as may be furnished in
writing.

                           (1) If to Consultant:

                               J. Christopher Stuhmer
                               9500 Hillwood Drive, Suite 120A
                               Las Vegas, Nevada 89134

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                           (2) If to Christopher Homes:

                               Christopher Homes, Custom Home Division
                               Attention: J. Christopher Stuhmer
                               9500 Hillwood Drive, Suite 200
                               Las Vegas, Nevada 89134

                           (3) The Fortress Group, Inc.
                               1650 Tysons Boulevard, Suite 600
                               McLean, VA 22102

                               Attention: George Yeonas
                               Chief Executive Officer

Date of service of such notice shall be either: (1) the date such notice is
personally delivered. or (2) three (3) days after the date of mailing if sent by
certified or registered mail; or (3) one (1) day after date of delivery to the
overnight courier if sent by overnight courier.

         (b) Severability. The unenforceability or invalidity of any provision
of this Agreement shall not affect the enforceability or validity of any other
provision.

         (c) Documents. Each party will execute all documents and take such
other actions as the other party may reasonably request in order to consummate
the transactions provided for herein and to accomplish the purposes of this
Agreement.

         (d) Counterparts. This Agreement may be executed simultaneously in one
or more counterparts, each of which shall be deemed an original but all of which
together shall constitute one and the same instrument.

         (e) Governing Law. This Agreement shall be construed and governed in
accordance with the law of the State of Nevada, without giving effect to
conflicts and choice of law principles.

         (f) Headings. The subject headings of Articles and Sections of this
Agreement are included for purposes of convenience only and shall not effect the
construction or interpretation of any of its provisions.

         (g) Assignment. This Assignment will be binding upon and inure to the
benefit of the parties hereto and their respective successors and permitted
assigns but Consultant may not assign or delegate his duties hereunder without
the prior written consent of Christopher Homes.

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<PAGE>

         (h) Entire Agreement. This Agreement and the Operating Agreement
incorporated by reference to the Agreement set forth the entire understanding of
the parties and supersedes all prior or contemporaneous agreements or
negotiations (whether in writing or oral) and may be modified only by
instruments signed by both of the parties hereto. Oral modifications are
absolutely prohibited.

         (i) Third Parties. Nothing herein expressed or implied is intended or
shall be construed to confer upon or give to any person or entity, other than
the parties to this Agreement, any rights ore remedies under or by reason of
this Agreement.

         (j) Interpretive Matters. Unless the context otherwise requires, (i)
all references to Articles, Sections, Schedules or Exhibits in this Agreement,
and (ii) words in the singular or plural include the singular and plural and
pronouns stated in either the masculine, feminine or neuter gender shall include
the masculine, feminine and neuter.

         (k) Waiver. The rights and remedies of the parties to this Agreement
are cumulative and not alternative. Neither the failure nor any delay in any
party in exercising a right, power, or privilege under this Agreement or the
documents referred to in this Agreement will operate as a waiver of the right,
power, or privilege, and no single or partial exercise of a right, power, or
privilege will preclude any other or further exercise of any other right, power,
or privilege. To the maximum extent permitted by applicable law, (a) no claim or
right arising out of this Agreement or the documents referred to in it can be
discharged by one party, in whole or in part, by a waiver or renunciation of the
claim or right unless in writing signed by the other party; by no waiver that
may be given by a party will be applicable except in the specific instance for
which it is given.

         (l) ALL CLAIMS (PURSUANT TO FEDERAL OR STATE STATUTE(S) OR BY COMMON
LAW), CONTROVERSIES, DIFFERENCES OR DISPUTES BETWEEN CHRISTOPHER HOMES AND
CONSULTANT ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE BREACH THEREOF,
SHALL BE SETTLED BY ARBITRATION IN ACCORDANCE WITH THE RULES THEN IN EFFECT OF
THE AMERICAN ARBITRATION ASSOCIATION AT THE TIME OF THE DISPUTE. AFTER AN AWARD
IS RENDERED BY THE ARBITRATOR(S), A JUDGMENT MAY BE ENTERED IN ANY COURT OF
COMPETENT JURISDICTION. THE ARBITRATION SHALL OCCUR IN LAS VEGAS, NEVADA TO THE
EXCLUSION OF ALL OTHER LOCATIONS. THE ARBITRATOR(S) CANNOT ADD OR SUBTRACT TO
THE CONTENTS OF THIS AGREEMENT. THE PARTIES AGREE THAT THE ARBITRATOR(S) MAY
INCLUDE PROVISION FOR THE PAYMENT OF COSTS AND EXPENSES, INCLUDING REASONABLE
ATTORNEY'S FEES AS PART OF ANY RULING OR AWARD MADE THEREUNDER. THE PARTIES
ACKNOWLEDGE THAT ARBITRATION SHALL BE THE SOLE, FINAL, BINDING AND EXCLUSIVE
REMEDY OF THE PARTIES WITH RESPECT TO ANY SUCH MATTER FOR WHICH ARBITRATION IS
REQUIRED HEREUNDER. IN PREPARATION FOR THE

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ARBITRATION HEREIN, EACH PARTY MAY UTILIZE ALL METHODS OF DISCOVERY AUTHORIZED
BY THE PROCEDURAL RULES AND STATUTES OF NEVADA AND MAY ENFORCE THE RIGHT TO
OBTAIN SUCH DISCOVERY IN THE MANNER PROVIDED BY SAID RULES AND STATUTES AND/OR
BY THE ARBITRATION LAW OF THE STATE OF NEVADA.

         (m) Limitation of Damages. Consultant and Christopher Homes agree and
acknowledge that any and all damages sustained or incurred by Christopher
Homes, if any, resulting from a material breach of the obligations set forth in
this Agreement shall be expressly limited to Christopher Homes' claim of right
to receive from the Consultant an amount equal to Consultant's Net Profit under
paragraph 1 hereinabove and Consultant's fee limited to one and one-half percent
(1-1/2%) of all Sales Revenue as defined in paragraph 2 hereof. Christopher
Homes expressly waives, relinquishes and releases Consultant from any other
claim or any other damages except as expressly set forth herein.

         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
day and year first above written.

                               CHRISTOPHER HOMES CUSTOM HOME
                                         DIVISION, INC.

                               By:       /s/ Illegible
                                   -----------------------------

                               Consultant:

                               /s/ J. Christopher Stuhmer
                               ---------------------------------
                               J. Christopher Stuhmer

                                       11EXHIBIT 10.1
                                  ------------

                              EMPLOYMENT AGREEMENT
                              --------------------

     Employment   Agreement  made  effective  January  1,  2000,  between  SITEL
CORPORATION,   a  Minnesota  corporation   ("Company")  and  PHILLIP  A.  CLOUGH
("Executive").

         THE PARTIES AGREE AS FOLLOWS:

     1. Employment and Duties. Company hereby employs Executive as its President
and Chief Executive Officer.  The duties and responsibilities of Executive shall
include  duties  and  responsibilities  consistent  with  Executive's  corporate
offices and positions,  including  those set forth in the bylaws of Company from
time to time,  and such  other  duties and  responsibilities  which the Board of
Directors of Company from time to time may assign to Executive.

     2. Term. The term of  Executive's  employment  under this  Agreement  shall
begin as of the date hereof and continue without  interruption  through December
31, 2001,  unless sooner terminated in accordance with this Agreement and unless
extended by written agreement of both parties ("Term").

     3. Efforts on Behalf of Company and Other  Activities.  During the Term, to
the best of his  ability  and  using  all his  skills,  Executive  shall  devote
substantially  all of his working  time and efforts to the diligent and faithful
performance of his duties and  responsibilities  under this Agreement.  However,
Executive  may devote a reasonable  amount of his time to civic,  community,  or
charitable activities.

     4. Place of  Employment.  The Company's  executive  offices,  including the
office of Executive,  shall be located in Baltimore,  Maryland  during the Term.
Company shall furnish  Executive with an office,  secretarial  and other support
services  consistent with those currently provided and such other facilities and
services at such locations as may be reasonably  required to permit Executive to
fulfill the duties of his employment.

     5. Base Salary.  For all  services to be rendered by Executive  pursuant to
this  Agreement,  Company agrees to pay Executive  during the Term a base annual
salary of $500,000.  The term "Base Salary" as used in this Agreement shall mean
the base annual salary  established  by this Section 5. The Base Salary shall be
paid in periodic  installments  in accordance  with  Company's  regular  payroll
practices, but in any event no less frequently than monthly.

     6. Additional Compensation.

                 (a) Bonus.  For  each  calendar year during the Term, Executive
shall be eligible  to  participate  in the  Company's  bonus  program for senior
executives on the terms established by the Compensation  Committee for each such
year.

<PAGE>

                 (b) Stock Option  Plans. Executive  has previously been granted
stock  options for SITEL common  stock.  Any further  grants of stock options to
Executive shall be at the sole discretion of the Compensation Committee.

                 (c) Benefit Plans. During the Term, Executive (and his eligible
dependents  where  applicable)  shall be entitled to  participate in the benefit
plans offered from time to time by Company to its senior executive officers,  on
terms  (including  Company and  employee  contribution  percentages,  waivers of
waiting  periods,  applicable  deductibles,  etc.) no less  favorable than those
provided generally to other senior executive officers of the Company,  including
without limitation, as may be applicable, individual or group medical, hospital,
dental,  and long-term  disability  insurance  coverages,  group life  insurance
coverage, 401(k), and 401(n) plans.

                 (d) Vacations and Holidays. During the Term, Executive shall be
entitled  to paid  vacation  days,  holidays  and  time  off per  calendar  year
(pro-rated for partial calendar years of employment) as are consistent with past
practice and custom for Company's senior executive officers.

                 (e)  Expenses.  During the Term, Executive shall be entitled to
prompt reimbursement by Company of all reasonable ordinary and necessary travel,
entertainment,  and other expenses incurred by Executive (in accordance with the
policies  and  procedures  established  by  Company  for  its  senior  executive
officers)  in the  performance  of his  duties and  responsibilities  under this
Agreement;  provided that Executive shall properly  account for such expenses in
accordance with Company  policies and procedures,  which may include but are not
limited to itemized accountings.

     7. Termination of Employment.

                 (a) Death.  Executive's  employment  under this Agreement shall
terminate upon Executive's death. If Executive's  employment terminates pursuant
to this Section 7(a), Executive or his legal representative shall be entitled to
receive  the Base  Salary up through the date of  Executive's  death;  any bonus
earned by  Executive  pursuant  to  Section  6(a) for a  calendar  year  already
completed  but not yet paid;  and any  benefits to which  Executive  is entitled
pursuant to Sections 6(c) through 6(e) up through the date of Executive's death.

                 (b)  Disability.  If Executive  becomes  incapable by reason of
physical injury,  disease,  or mental illness from substantially  performing his
duties under this Agreement for a continuous  period of three months or for more
than 90 days in the  aggregate  during any 12 month  period,  then  Company  may
terminate  Executive's  employment  under this Agreement  effective upon 30 days
written notice. If Executive's  employment  terminates  pursuant to this Section
7(b),  Executive or his legal  representative  shall be entitled to receive: the
Base Salary up through the effective  date of  termination;  any bonus earned by
Executive pursuant to Section 6(a) for a calendar year already completed but not
yet paid; and any benefits to which  Executive is entitled  pursuant to Sections
6(c) through 6(e) up through the effective date of termination.

                 (c)  For  Cause.   Company  also  may   terminate   Executive's
employment under this Agreement for cause. For purposes of this Agreement,  "for
cause" shall mean only (i) Executive's confession or conviction of theft, fraud,
embezzlement,  any felony, or any crime involving  dishonesty with regard to the
Company  or any  subsidiary  or  affiliate  of  the  Company,  (ii)  Executive's
excessive  absenteeism  without  reasonable  cause  (other

                                       2
<PAGE>

than  because of a  disability  described in Section  7(b),  (iii)  habitual and
material  negligence by the Executive in the  performance of Executive's  duties
and  responsibilities  as  described  in  Section  1 (other  than  because  of a
disability  described  in  Section  7(b)) and  Executive's  failure to cure such
negligence within 30 days after Executive's receipt of a written notice from the
Chairman  of the Board of  Directors  setting  forth in  reasonable  detail  the
particulars of such negligence,  or (iv) material failure by Executive to comply
with a lawful  directive  of the Board of  Directors  (other  than  because of a
disability  described  in  Section  7(b)) and  Executive's  failure to cure such
non-compliance within 10 days after Executive's receipt of a written notice from
the Chairman of the Board of Directors  setting forth in  reasonable  detail the
particulars of such  non-compliance.  Termination  shall occur effective 30 days
after "for cause" is established.  If Executive's employment terminates pursuant
to this Section 7(c),  Executive shall be entitled to receive the Base Salary up
through the effective date of termination and any benefits to which Executive is
entitled pursuant to Sections 6(c) through 6(e) up through the effective date of
termination,  but shall not be entitled  to any bonus for a  completed  calendar
year which has not yet been paid.

                 (d) Voluntary  Resignation.  Executive may  voluntarily  resign
from Company's  employ at any time upon at least 30 days prior written notice of
the  effective  date of such  resignation.  If  Executive  voluntarily  resigns,
Executive  shall be entitled to receive the Base Salary up through the effective
date of such  resignation  and any  benefits  to  which  Executive  is  entitled
pursuant to Sections  6(c)  through 6(e) up through the  effective  date of such
resignation,  but shall not be entitled  to any bonus for a  completed  calendar
year which has not yet been paid.

                 (e) Adverse Change. Executive may terminate his employment with
the Company under this Agreement in the event of an Adverse Change in the manner
described in this Section 7(e) (provided such  termination has not been preceded
or accompanied by a termination by the Company for cause as described in Section
7(c)), and for the avoidance of doubt such termination because of Adverse Change
shall in no event be  considered a voluntary  resignation.  For purposes of this
Agreement,  "Adverse  Change"  shall  mean  any of  the  foregoing  events:  (i)
Executive's base salary is decreased below the Base Salary level  established by
Section   5,  or  (ii)   Executive's   title,   authority,   role  or  level  of
responsibilities with the Company is decreased below that established by Section
1, or (iii) Executive is required to relocate his primary office from Baltimore,
Maryland.  Executive shall be regarded as having  terminated his employment with
the Company  because of an Adverse Change only if he gives written notice of his
termination  of  employment  pursuant  to this  Section  7(e)  within two months
following the  effective  date of the Adverse  Change (or, if later,  within two
months after Executive  receives notice from the Company of the Adverse Change).
If Executive's  employment  terminates pursuant to this Section 7(e),  Executive
shall be  entitled  to:  continue to receive  the Base  Salary  provided  for in
Section 5 for a period of 12 months after the effective date of such termination
of  employment  on the Company's  normal  payroll dates during such period;  any
bonus earned by Executive  pursuant to Section 6(a) for a calendar  year already
completed  but not yet paid;  and any  benefits to which  Executive  is entitled
pursuant  to  Sections  6(c)  through  6(e) up  through  the  effective  date of
termination.

                 (f)  Without  Cause.  The  Company  may  terminate  Executive's
employment  under this  Agreement  without  cause,  which for  purposes  of this
Agreement  shall include any  termination of  Executive's  employment by Company
other than "for  cause" as defined  in  Section  7(c) and other than  because of
disability  pursuant to Section  7(b),  upon no less than 30 days prior  written
notice. If the Company terminates  Executive's employment without cause pursuant
to this  Section  7(f),  then  following  such  termination  Executive  shall be

                                       3
<PAGE>

entitled to: continue to receive the Base Salary provided for in Section 5 for a
period of 12 months after the effective  date of such  termination of employment
on the Company's  normal  payroll dates during such period;  any bonus earned by
Executive pursuant to Section 6(a) for a calendar year already completed but not
yet paid; and any benefits to which  Executive is entitled  pursuant to Sections
6(c) through 6(e) up through the effective date of termination.

     8. Notice of  Termination.  Any  termination of  Executive's  employment by
Company shall be communicated in a written Termination Notice to Executive.  For
purposes of this Agreement,  a "Termination Notice" shall mean a notice from the
Board of Directors  which shall indicate the specific  termination  provision in
this  Agreement  relied upon and, if  applicable,  shall set forth in reasonable
detail  the  facts  and  circumstances  providing  a basis  for  termination  of
Executive's employment under the provision so indicated.

     9.  Successors  and  Assigns.  This  Agreement  and all  rights  under this
Agreement shall be binding upon,  inure to the benefit of, and be enforceable by
the  parties  hereto and their  respective  personal  or legal  representatives,
executors, administrators,  heirs, distributees, devisees, legatees, successors,
and assigns. This Agreement is personal in nature, and neither of the parties to
this  Agreement  shall,  without  the  written  consent of the other,  assign or
transfer this  Agreement or any right or obligation  under this Agreement to any
other  person or entity,  except that the Company may assign the  Agreement to a
successor corporation.

     10.   Notices.   For  purposes  of  this   Agreement,   notices  and  other
communications  provided  for in this  Agreement  shall be deemed to be properly
given if delivered  personally or sent by United States  certified mail,  return
receipt  requested,  postage  prepaid,  or sent by overnight  delivery  service,
addressed as follows:

        If to Executive: At Executive's home address on file at the Company

        If to Company:   SITEL Corporation
                         7277 World Communications Drive
                         Omaha, Nebraska 68122
                         Attn: Chairman of the Board of Directors

or to such other  address as either party may have  furnished to the other party
in writing in accordance with this Section. Such notices or other communications
shall be effective  when received if delivered  personally or when  deposited in
the  U.S.  mail if  delivered  by  certified  mail or when  deposited  with  the
overnight  delivery  service if delivered  by that  method.  Notices also may be
given by  facsimile  and in such case shall be deemed to be properly  given when
sent so long as the sender uses  reasonable  efforts to confirm and does confirm
the receiver's receipt of the facsimile transmission.

     11. Miscellaneous.  No provision of this Agreement may be modified, waived,
or  discharged  unless such waiver,  modification,  or discharge is agreed to in
writing and is signed by Executive  and an officer of Company so  authorized  by
the Board of Directors of Company.  No waiver by either party to this  Agreement
at any time of any  breach by the other  party  of, or  compliance  by the other
party with,  any condition or provision of this Agreement to be performed by the
other party shall be deemed to be a waiver of similar or  dissimilar  provisions
or conditions at the same or any prior or subsequent time.

                                       4
<PAGE>

     12.  Validity.  The invalidity or  unenforceability  of any provision(s) of
this  Agreement  shall not affect the  validity or  enforceability  of any other
provision of this  Agreement,  which other  provision shall remain in full force
and effect;  nor shall the  invalidity or  unenforceability  of a portion of any
provision of this Agreement affect the validity or enforceability of the balance
of such provision.

     13.   Counterparts.   This   document  may  be  executed  in  one  or  more
counterparts,  each of which shall be deemed to be an original  and all of which
together shall constitute a single agreement.

     14.  Headings.  The headings of the sections and  subsections  contained in
this  Agreement are for reference  purposes only and shall not in any way affect
the meaning or interpretation of any provision of this Agreement.

     15.  Applicable  Law. This Agreement  shall be governed by and construed in
accordance  with the internal  substantive  laws,  and not the  conflicts of law
principles, of the State of Maryland.

     16. Entire  Agreement.  This Agreement  constitutes the entire agreement of
the parties with respect to the terms of Executive's employment with the Company
and  cancels and  supersedes  any prior  agreements  and  understandings  of the
parties  with  respect to such  subject  matter;  provided,  however,  that this
Agreement shall not affect any  noncompetition  and  confidentiality  agreements
previously entered into by Executive with the Company each of which shall remain
in full  force  and  effect  according  to their  current  terms.  There  are no
representations,  warranties,  terms,  conditions,  undertakings  or  collateral
agreements,  express, implied or statutory,  between the parties with respect to
the  terms  of  Executive's  employment  other  than  those  set  forth  in this
Agreement.

                            (Signature page follows.)

                                       5
<PAGE>
                                SIGNATURE PAGE TO
                              EMPLOYMENT AGREEMENT

     IN WITNESS WHEREOF, Company and Executive have executed this Agreement.

                                        SITEL CORPORATION, a Minnesota
                                        corporation

                                        By:/s/ James F. Lynch
                                           -------------------------------------
                                           James F. Lynch, Chairman of the Board

                                          /s/ Phillip A. Clough
                                          --------------------------------------
                                          PHILLIP A. CLOUGH

                                       6

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