Document:

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                                 PROMISSORY NOTE

$850,000.00                                                      March 28, 2001

     FOR VALUE RECEIVED, SEAN ERICKSON, an individual whose office address is
1700 Lincoln Street, 14th Floor, Denver, Colorado 80203 ("Maker"), PROMISES TO
PAY TO THE ORDER OF TELETECH HOLDINGS, INC., a Delaware corporation ("Holder"),
at Holder's office at 1700 Lincoln Street, 14th Floor, Denver, Colorado 80203 or
at such other place as Holder may designate in writing, the principal sum of
Eight Hundred Fifty Thousand and No/100 Dollars ($850,000.00) or so much thereof
as shall be advanced, with interest thereon at the rate or rates described
below, as follows:

     1.   DEFINITIONS. When used herein, the following terms shall have the
respective meanings assigned to them:

          a. "EVENT OF DEFAULT" shall mean the occurrence or happening, at any
     time and from time to time, of any one or more of the following:

               i. PAYMENT OF INDEBTEDNESS. If Maker shall fail to pay, in full,
          all of the indebtedness evidenced by this Note on the Maturity Date
          hereof or any installment or portion of the indebtedness evidenced by
          this Note as and when the same shall become due and payable, whether
          at the due date stipulated in this Note or at a date fixed for
          prepayment or by acceleration or otherwise and such failure continues
          for a period of five (5) days following written notice of such failure
          by Holder to Maker.

               ii. PERFORMANCE OF OBLIGATIONS. If Maker shall fail, refuse or
          neglect to perform and discharge fully and timely any of the covenants
          and other obligations (other than to repay the indebtedness evidenced
          by this Note) made or undertaken by Maker as set forth in this Note or
          any of the other Security Instruments as and when required and such
          failure continues for a period of ten (10) days following notice of
          such failure by Holder to Maker.

               iii. OTHER DEFAULTS. The occurrence of an Event of Default under
          the Loan Agreement.

          b. "EXISTING NOTE" shall mean that certain Promissory Note dated
     November 28, 2000, in the original principal amount of $150,000, executed
     by Maker and payable to the order of Holder.

          c. "LOAN AGREEMENT" shall mean that certain Loan and Security
     Agreement dated of even date herewith by and between Maker, as Borrower,
     and Holder, as Lender, relating to the loan evidenced by this Note.

          d. "MATURITY DATE" shall mean the first to occur of (i) March 27,
     2002, or (ii) the date of any acceleration of payment permitted hereby.

          e. "MAXIMUM RATE" shall mean the highest lawful rate of interest
     applicable to this Note. In determining the Maximum Rate, due regard shall
     be given to all payments, fees, charges, deposits, balances and agreements
     which may constitute interest or be deducted from principal when
     calculating interest.

          f. "SECURITY INSTRUMENTS" shall mean this Note, the Existing Note and
     the Loan Agreement and all other instruments executed and delivered to
     Holder by Maker from time to time evidencing, securing or otherwise
     pertaining to the indebtedness evidenced by this Note or the Existing Note
     and secured by the Loan Agreement, as such instruments may from time to
     time be renewed, extended, amended or modified, in whole or in part.

          g. "STATED RATE" shall mean the lesser of (i) the Maximum Rate or (ii)
     eight percent (8%) per annum.
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     2.   PAYMENTS; PREPAYMENT.

          a. INTEREST PAYMENTS. Interest at the Stated Rate on the outstanding
     principal balance of this Note shall be due and payable on the Maturity
     Date; PROVIDED, HOWEVER, that in the event Maker repays the entire
     principal balance of this Note, in full, prior to the Maturity Date, Holder
     shall forgive the payment of interest hereunder. Maker understands that the
     foregoing agreement to forgive accrued, unpaid interest will give rise to a
     tax withholding obligation on the part of Holder and as a result, Maker
     agrees to pay to Holder, on demand, the amount of Maker's share of such tax
     withholding. Maker's obligations with respect to such tax withholding shall
     survive repayment of the principal balance hereof.

          b. PRINCIPAL PAYMENTS. The entire outstanding principal balance of
     this Note shall be due and payable on the Maturity Date.

          c. OTHER REQUIRED PAYMENTS. In addition to and cumulative of any
     payments of interest and principal required to be made by Maker to Holder
     pursuant to the provisions of this Paragraph 2, Maker shall pay to Holder,
     as and when due and payable, all other sums required to be paid by Maker to
     Holder pursuant to any of the other terms and provisions of this Note or
     any of the other Security Instruments.

          d. PREPAYMENT. Maker may prepay this Note in whole or in part at any
     time without penalty or premium. Any prepayment shall be applied first to
     accrued, unpaid interest and second, to reduce the outstanding principal
     balance of this Note.

          e. DUE DATES. If any payment provided for in this Note shall become
     due and payable on a day other than a day when Holder is open for business,
     such payment may be made on the next succeeding day when Holder is open for
     business (unless the result of such extension of time would be to extend
     the date for such payment beyond the Maturity Date, in which event such
     payment shall be made on the first day immediately preceding the day on
     which such payment would otherwise have been due and on which Holder is
     open for business), and such extension of time shall in each such case be
     included in the computation of interest due on this Note.

     3.   COMPUTATION OF INTEREST. All interest on this Note shall be computed
on the basis of the actual number of days elapsed in the applicable calendar
year in which accrued.

     4.   DEFAULT; REMEDIES. If an Event of Default occurs, the entire
outstanding principal balance of this Note, together with all accrued interest
owing hereon, shall at once become due and payable without notice, at the option
of Holder. Failure to exercise this option shall not constitute a waiver of the
right to exercise the same upon the occurrence of any subsequent Event of
Default.

     5.   INTEREST AFTER DEFAULT OR MATURITY. If an Event of Default occurs, or
after the Maturity Date, all unpaid amounts of this Note, including principal
and accrued, unpaid interest, shall bear interest at the Maximum Rate, or if no
Maximum Rate is established by applicable law, then at the Stated Rate plus four
percent (4%).

     6.   WAIVER. Maker and all other makers, signers, sureties, guarantors and
endorsers of this Note waive demand, presentment, notice of dishonor, notice of
intent to demand or accelerate payment hereof, diligence in the collecting,
grace, notice and protest and agree to one or more extensions for any period or
periods of time and partial payments, before or after maturity, without
prejudice to the Holder.

     7.   COSTS OF COLLECTION AND ATTORNEY'S FEES. If collection procedures are
ever commenced, by any means, including legal proceedings or through a
bankruptcy or probate court, or if this Note is placed in the hands of an
attorney for collection after default or maturity, Maker agrees to pay all costs
of collection or attempted collection, including but not limited to attorneys'
fees.

     8.   SECURITY. This Note is secured by the Loan Agreement and the other
Security Instruments. Reference is hereby made to the Security Instruments for a
description of the security for this Note and the rights of Maker and Holder
with respect to such security.

                                       2
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     9.   CONTROLLING AGREEMENT. All agreements between Maker and Holder,
whether now existing or hereafter arising and whether written or oral, are
hereby limited so that in no contingency, whether by reason of demand or
acceleration of the maturity hereof or otherwise, shall the interest contracted
for, charged, received, paid or agreed to be paid to Holder exceed interest
computed at the Maximum Rate. If, from any circumstance whatsoever, interest
would otherwise be payable to Holder in excess of interest computed at the
Maximum Rate, the interest payable to Holder shall be reduced to interest
computed at the Maximum Rate and if from any circumstance Holder shall ever
receive anything of value deemed interest by applicable law in excess of
interest computed at the Maximum Rate, an amount equal to any excessive interest
shall be applied to the reduction of the principal hereof and not to the payment
of interest, or if such excessive interest exceeds the unpaid balance of
principal hereof, such excess shall be refunded to Maker. All interest paid or
agreed to be paid to Holder shall, to the extent permitted by applicable law, be
amortized, prorated, allocated and spread throughout the full period until
payment in full of the principal (including the period of any renewal or
extension hereof) so that the interest hereon for such full period shall not
exceed interest computed at the Maximum Rate. This paragraph shall control all
agreements between Maker and Holder.

     10.  GOVERNING LAW. THIS NOTE SHALL BE GOVERNED BY, AND CONSTRUED IN
ACCORDANCE WITH, THE LAWS OF THE STATE OF COLORADO WITHOUT REFERENCE TO THE
CONFLICTS OF LAWS PROVISIONS THEREOF.

     11.  NO WAIVER BY HOLDER. No delay on the part of Holder in the exercise of
any power or right under this Note or the other Security Instruments shall
operate as a waiver thereof, nor shall a single or partial exercise of any power
or right preclude other or further exercise thereof or exercise of any other
power or right. Enforcement by Holder of any security for the payment hereof
shall not constitute an election by Holder of remedies so as the preclude the
exercise of any other remedy available to Holder.

     12.  SUCCESSORS AND ASSIGNS. The term "Holder" as used in this Note shall
include not only the Holder named herein but also all of Holder's successors and
assigns to whom the benefits of this Note shall inure.

     13.  NOTICES. All notices and other communications required or otherwise
given hereunder shall be given in accordance with the provisions governing the
giving of notices set forth in the Loan Agreement.

     14.  SEVERABILITY. Any provision in this Note that is prohibited or
unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective
to the extent of such prohibition or unenforceability (but construed and given
effect to the extent possible), without invalidating the remaining provisions
hereof or affecting the validity or enforceability of such provision in any
other jurisdiction or the application thereof to any person or circumstance, and
neither the remainder of this Note nor the application of such provision to
other persons or circumstances shall be affected thereby, but rather, the same
shall be enforced to the greatest extent permitted by law.

                                        MAKER

                                        -----------------------------
                                        SEAN ERICKSON

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Exhibit 4.1    
  

 
 

INKTOMI CORPORATION    
    
    1996 EQUITY INCENTIVE PLAN    
  

As Adopted March 15, 1996

As Amended October 7, 1996  

        1.    Purpose.    The purpose of the Plan is to provide incentives to attract, retain and motivate eligible persons
whose present and potential contributions are important to the success of the Company, its Parent, Subsidiaries and Affiliates, by offering them an opportunity to participate in the Company's future
performance through awards of Options, Restricted Stock and Stock Bonuses. Capitalized terms not defined in the text are defined in Section 24. 

        2.    Shares Subject to the Plan.    

        2.1    Number of Shares Available.    Subject to Sections 2.2 and 18, the total number of Shares reserved and
available for grant and issuance pursuant to the Plan shall be 6,000,000 Shares. Subject to Sections 2.2 and 18, Shares shall again be available for grant and issuance in connection with future Awards
under the Plan that: (a) are subject to issuance upon exercise of an Option but cease to be subject to such Option for any reason other than exercise of such Option, (b) are subject to
an Award granted hereunder but are forfeited or are repurchased by the Company at the original issue price, or (c) are subject to an Award that otherwise terminates without Shares being issued. 

        2.2    Adjustment of Shares.    In the event that the number of outstanding Shares is changed by a stock dividend,
recapitalization, stock split, reverse stock split, subdivision, combination, reclassification or similar change in the capital structure of the Company without consideration, then (a) the
number of Shares reserved for issuance under the Plan, (b) the Exercise Prices of and number of Shares subject to outstanding Options, and (c) the number of Shares subject to other
outstanding Awards shall be proportionately adjusted, subject to any required action by the Board or the shareholders of the Company and compliance with applicable securities laws;  provided, however,
that fractions of a Share shall not be issued but shall either be paid in cash at Fair Market Value or shall be rounded up to the
nearest Share, as determined by the Committee. 

        3.    Eligibility.    ISOs (as defined in Section 5 below) may be granted only to employees (including officers
and directors who are also employees) of the Company or of a Parent or Subsidiary of the Company. All other Awards may be granted to employees, officers, directors, consultants, independent
contractors and advisers of the Company or any Parent, Subsidiary or Affiliate of the Company; provided such consultants, contractors and advisers render bona
fide services not in connection with the offer and sale of securities in a capital-raising transaction. A person may be granted more than one Award under the Plan. 

        4.    Administration.    

        4.1    Committee Authority.    The Plan shall be administered by the Committee or the Board acting as the Committee.
Subject to the general purposes, terms and conditions of the Plan, and to the direction of the Board, the Committee shall have full power to implement and carry out the Plan. The Committee shall have
the authority to: 

	(a)
	construe
and interpret the Plan, any Award Agreement and any other agreement or document executed pursuant to the Plan; (b) prescribe, amend and rescind rules and regulations
relating to the Plan;

	(c)
	select
persons to receive Awards;

	(d)
	determine
the form and terms of Awards; 

 

	(e)
	determine
the number of Shares or other consideration subject to Awards;

	(f)
	determine
whether Awards will be granted singly, in combination, in tandem with, in replacement of, or as alternatives to, other Awards under the Plan or any other incentive or
compensation plan of the Company or any Parent, Subsidiary or Affiliate of the Company;

	(g)
	grant
waivers of Plan or Award conditions;

	(h)
	determine
the vesting, exercisability and payment of Awards;

	(i)
	correct
any defect, supply any omission, or reconcile any inconsistency in the Plan, any Award or any Award Agreement;

	(j)
	determine
whether an Award has been earned; and

	(k)
	make
all other determinations necessary or advisable for the administration of the Plan. 

        4.2    Committee Discretion.    Any determination made by the Committee with respect to any Award shall be made in its
sole discretion at the time of grant of the Award or, unless in contravention of any express terms of the Plan or Award, at any later time, and such determination shall be final and binding on the
Company and all persons having an interest in any Award under the Plan. The Committee may delegate to one or more officers of the Company the authority to grant an Award under the Plan to Participants
who are not Insiders of the Company. 

        4.3    Exchange Act Requirements.    If the Company is subject to the Exchange Act, the Company will take appropriate
steps to comply with the disinterested director requirements of Section 16(b) of the Exchange Act, including but not limited to, the appointment by the Board of a Committee consisting of not
less than two persons (who are members of the Board), each of whom is a Disinterested Person. 

        5.    Options.    The Committee may grant Options to eligible persons and shall determine whether such Options shall
be Incentive Stock Options within the meaning of the Code ("ISOs") or Nonqualified
Stock Options ("NQSOs"), the number of Shares subject to the Option, the Exercise Price of the Option, the period during which the Option may be
exercised, and all other terms and conditions of the Option, subject to the following: 

        5.1    Form of Option Grant.    Each Option granted under the Plan shall be evidenced by an Award Agreement which
shall expressly identify the Option as an ISO or NQSO ("Stock Option Agreement"), and be in such form and contain such provisions (which need not be the
same for each Participant) as the Committee shall from time to time approve, and which shall comply with and be subject to the terms and conditions of the Plan. 

        5.2    Date of Grant.    The date of grant of an Option shall be the date on which the Committee makes the
determination to grant such Option, unless otherwise specified by the Committee. The Stock Option Agreement and a copy of the Plan will be delivered to the Participant within a reasonable time after
the granting of the Option. 

        5.3    Exercise Period.    Options shall be exercisable within the times or upon the events determined by the
Committee as set forth in the Stock Option Agreement; provided, however, that no Option, shall be exercisable after the expiration of ten
(10) years from the date the Option is granted, and provided further that no Option granted to a person who directly or by attribution owns more than ten percent (10%) of the total combined
voting power of all classes of stock of the Company or any Parent or Subsidiary of the Company ("Ten Percent Shareholder") shall be exercisable after
the expiration of five (5) years from the date the Option is granted. The Committee also may provide for the exercise of Options to become exercisable at one time or 

2

 

from time to time, periodically or otherwise, in such number or percentage as the Committee determines. 

        5.4    Exercise Price.    The Exercise Price shall be determined by the Committee when the Option is granted and may
be not less than 85% of the Fair Market Value of the Shares on the date of grant; provided that (i) the Exercise Price of an ISO shall be not less than 100% of the Fair Market Value of the
Shares on the date of grant and (ii) the Exercise Price of any Option granted to a Ten Percent Shareholder shall not be less than 110% of the Fair Market Value of the Shares on the date of
grant. Payment for the Shares purchased may be made in accordance with Section 8 of the Plan. 

        5.5    Method of Exercise.    Options may be exercised only by delivery to the Company of a written stock option
exercise agreement ("the Exercise Agreement") in a form approved by the Committee (which need not be the same for each Particiapnt), stating the number
of Shares being purchased, the restrictions imposed on the Shares, if any, and such representations and agreements regarding Participant's investment intent and access to information, if any, as may
be required or desirable by the Company to comply with applicable securities laws, together with payment in full of the Exercise Price for the number of Shares being purchased. 

        5.6    Termination.    Notwithstanding the exercise periods set forth in the Stock Option Agreement, exercise of an
Option shall always be subject to the following: 

	(a)
	If
the Participant is Terminated for any reason except death or Disability, then Participant may exercise such Participant's Options only to the extent that such Options would have
been exercisable upon the Termination Date no later than three (3) months after the Termination Date (or such shorter time period as may be specified in the Stock Option Agreement), but in any
event, no later than the expiration date of the Options.

	(b)
	If
the Participant is terminated because of death or Disability (or the Participant dies within three (3) months of such termination), then Participant's Options may be
exercised only to the extent that such Options would have been exercisable by Participant on the Termination Date and must be exercised by Participant (or Participant's legal representative or
authorized assignee) no later than twelve (12) months after the Termination Date (or such shorter time period as may be specified in the Stock Option Agreement), but in any event no later than
the expiration date of the Options. 

        5.7    Limitations on Exercise.    The Committee may specify a reasonable minimum number of Shares that may be
purchased on any exercise of an Option, provided that such minimum number will not prevent Participant from exercising the Option for the full number of Shares for which it is then exercisable. 

        5.8    Limitations on ISOs.    The aggregate Fair Market Value (determined as of the date of grant) of Shares with
respect to which ISOs are exercisable for the first time by a Participant during any calendar year (under the Plan or under any other incentive stock option plan of the Company or any Affiliate,
Parent or Subsidiary of the Company) shall not exceed $100,000. If the Fair Market Value of Shares on the date of grant with respect to which ISOs are exercisable for the first time by a Participant
during any calendar year exceeds $100,000, the Options for the first $100,000 worth of Shares to become exercisable in such calendar year shall be ISOs and the Options for the amount in excess of
$100,000 that become exercisable in that calendar year shall be NQSOs. In the event that the Code or the regulations promulgated thereunder are amended after the Effective Date of the Plan to provide
for a different limit on the Fair Market Value of Shares permitted to be subject to ISOs, such different limit shall be automatically incorporated herein and shall apply to any Options granted after
the effective date of such amendment. 

3

 

        5.9    Modification, Extension or Renewal.    The Committee may modify, extend or renew outstanding Options and
authorize the grant of new Options in substitution therefor, provided that any such action may not, without the written consent of Participant, impair any of Participant's rights under any Option
previously granted. Any outstanding ISO that is modified, extended, renewed or otherwise altered shall be treated in accordance with Section 424(h) of the Code. The Committee may reduce the
Exercise
Price of outstanding Options without the consent of Participants affected by a written notice to them; provided, however, that the Exercise Price may
not be reduced below the minimum Exercise Price that would be permitted under Section 5.4 of the Plan for Options granted on the date the action is taken to reduce the Exercise Price. 

        5.10    No Disqualification.    Notwithstanding any other provision in the Plan, no term of the Plan relating to ISOs
shall be interpreted, amended or altered, nor shall any discretion or authority granted under the Plan be exercised, so as to disqualify the Plan under Section 422 of the Code or, without the
consent of the Participant affected, to disqualify any ISO under Section 422 of the Code. 

        6.    Restricted Stock.    A Restricted Stock Award is an offer by the Company to sell to an eligible person Shares
that are subject to restrictions. The Committee shall determine to whom an offer will be made, the number of Shares the person may purchase, the price to be paid (the "Purchase
Price"), the restrictions to which the Shares shall be subject, and all other terms and conditions of the Restricted Stock Award, subject to the following: 

        6.1    Form of Restricted Stock Award.    All purchases under a Restricted Stock Award made pursuant to the Plan shall
be evidenced by an Award Agreement ("Restricted Stock Purchase Agreement") that shall be in such form (which need not be the same for each Participant)
as the Committee shall from time to time approve, and shall comply with and be subject to the terms and conditions of the Plan. The offer of the Restricted Stock shall be accepted by the Participant's
execution and delivery of the Restricted Stock Purchase Agreement and full payment for the Shares to the Company within thirty (30) days from the date of the Restricted Stock Purchase Agreement
is delivered to the person. If such person does not execute and deliver the Restricted Stock Purchase Agreement along with full payment for the Shares to the Company within thirty (30) days,
then the offer shall terminate, unless otherwise determined by the Committee. 

        6.2    Purchase Price.    The Purchase Price of Shares sold pursuant to a Restricted Stock Award shall be determined
by the Committee and shall be at least 85% of the Fair Market Value of the Shares on the date the Restricted Stock Award is granted, except in the case of a sale to a Ten Percent Shareholder, in which
case the Purchase Price shall be 100% of the Fair Market Value. Payment of the Purchase Price may be made in accordance with Section 8 of the Plan. 

        6.3    Restrictions.    Restricted Stock Awards shall be subject to such restrictions as the Committee may impose. The
Committee may provide for the lapse of such restrictions in installments and may accelerate or waive such restrictions, in whole or part, based on length of service, performance or such other factors
or criteria as the Committee may determine; provided that Restricted Stock Awards containing restrictions which are subject to lapse at a rate of less
than 20% of the shares per year may be granted only to officers, directors or consultants of the Company or employees of the Company earning at least $60,000 per year and having adequate
sophistication and sufficient empowerment to enable such employees to achieve the performance goals. 

        7.    Stock Bonuses.    

        7.1    Awards of Stock Bonuses.  

        A Stock Bonus is an award of Shares (which may consist of Restricted Stock) for services rendered to the Company or any Parent, Subsidiary or Affiliate of the
Company. A Stock Bonus may be awarded 

4

 

for past services already rendered to the Company, or any Parent, Subsidiary or Affiliate of the Company pursuant to an Award Agreement (the "Stock Bonus
Agreement") that shall be in such form (which need not be the same for each Participant) as the Committee shall from time to time approve, and shall comply with and be subject
to the terms and conditions of the Plan. A Stock Bonus may be awarded upon satisfaction of such performance goals as are set out in advance in Participant's individual Award Agreement (the
"Performance Stock Bonus Agreement") that shall be in such form (which need not be the same for each Participant) as the Committee shall from time to
time approve, and shall comply with and be subject to the terms and conditions of the Plan. Stock Bonuses may vary from Participant to Participant and between groups of Participants, and may be based
upon the achievement of the Company, Parent, Subsidiary or Affiliate and/or individual performance factors or upon such other criteria as the Committee may determine; provided,
however, that performance-based bonuses that do not vest at least as to 20% of the shares per year shall be restricted to officers, directors and consultants of the Company and
employees of the Company earning at least $60,000 per year and having adequate sophistication and sufficient empowerment to enable such individuals to achieve the performance goals. 

        7.2    Terms of Stock Bonuses.    The Committee shall determine the number of Shares to be awarded to the Participant
and whether such Shares shall be Restricted Stock. If the Stock Bonus is being earned upon the satisfaction of performance goals pursuant to a Performance Stock Bonus Agreement, then the Committee
shall determine; (a) the nature, length and starting date of any period during which performance is to be measured (the "Performance Period") for
each Stock Bonus; (b) the performance goals and criteria to be used to measure the performance, if any; (c) the number of Shares that may be awarded to the Participant; and
(d) the extent to which such Stock Bonuses have be earned. Performance Periods may overlap and Participants may participate simultaneously with respect to Stock Bonuses that are subject to
different Performance Periods and different performance goals and other criteria. The number of Shares may be fixed or may vary in accordance with such performance goals and criteria. The number of
Shares may be fixed or may vary in accordance with such performance goals and criteria as may be determined by the Committee. The Committee may adjust the performance goals applicable to the Stock
Bonuses to take into account changes in law and accounting or tax rules and to make such adjustments as the Committee deems necessary or appropriate to reflect the impact of extraordinary or unusual
items, events or circumstances to avoid windfalls or hardships. 

        7.3    Form of Payment.    The earned portion of a Stock Bonus may be paid currently or on a deferred basis with such
interest or dividend equivalent, if any, as the Committee may determine. Payment may be made in the form of cash, whole Shares, including Restricted Stock, or a combination thereof, either in a lump
sum payment or in installments, all as the Committee shall determine. 

        7.4    Termination During Performance Period.    If a Participant is Terminated during a Performance Period for any
reason, then such Participant shall be entitled to payment (whether in Shares, cash or otherwise) with respect to the Stock Bonus only to the extent earned as of the date of Termination in accordance
with the Performance Stock Bonus Agreement, unless the Committee shall determine otherwise. 

        8.    Payment for Share Purchases.    

        8.1    Payment.    Payment for Shares purchased pursuant to the Plan may be made in cash (by check) or, where
expressly approved for the Participant by the Committee and where permitted by law: 

	(a)
	by
cancellation of indebtedness of the Company to the Participant; 

5

 

	(b)
	by
surrender of Shares that either: (1) have been owned by Participant for more than six (6) months and have been paid for within the meaning of SEC Rule 144
(and, if such shares were purchased from the Company by use of a promissory note, such note has been fully paid with respect to such Shares); or (2) were obtained by Participant in the public
market;

	(c)
	by
tender of a full recourse promissory note having such terms as may be approved by the Committee and bearing interest at a rate sufficient to avoid imputation of income under
Sections 483 and 1274 of the Code; provided, however, that Participant who are not employees of the Company shall not be entitled to purchase Shares
with a promissory note unless the note is adequately secured by collateral other than the Shares; provided further that the portion of the Purchase
Price equal to the par value of the Shares, if any, must be paid in cash.

	(d)
	by
waiver of compensation due or accrued to Participant for services rendered;

	(e)
	with
respect only to purchases upon exercise of an Option, and provided that a public market for the Company's Stock exists:

	(1)
	through
a "same day sale" committee from Participant and a broker-dealer that is a member of the National Association of Securities Dealers (an "NASD
Dealer")whereby the Participant irrevocably
elects to exercise the Option and to sell a portion of the Shares so purchased to pay for the Exercise Price, and whereby the NASD Dealer irrevocably commits upon receipt of such Shares to forward the
Exercise Price directly to the Company; or

	(2)
	through
a "margin" commitment from Participant and an NASD Dealer whereby Participant irrevocably elects to exercise the Option and to pledge the Shares so purchased to the NASD
Dealer in a margin account as security for a loan from the NASD Dealer in the amount of the Exercise Price, and whereby the NASD Dealer irrevocably commits upon receipt of such Shares to forward the
exercise price directly to the Company; or 

	(f)
	by
any combination of the foregoing. 

        8.2    Loan Guarantees.    The Committee may help the Participant pay for Shares purchased under the Plan by
authorizing a guarantee by the Company of a third-party loan to the Participant. 

        9.    Withholding Taxes.    

        9.1    Withholding Generally.    Wherever Shares are to issued in satisfaction of Awards granted under the Plan, the
Company may require the Participant to remit to the Company an amount sufficient to satisfy federal, state and local withholding tax requirements prior to the delivery of any certificate or
certificates for such Shares. Whenever, under the Plan, payments in satisfaction of Awards are to be made in cash, such payment shall be net of an amount sufficient to satisfy federal, state, and
local withholding tax requirements. 

        9.2    Stock Withholding.    When, under applicable tax laws, a Participant incurs tax liability in connection with
the exercise or vesting of any Award that is subject to tax withholding and the Participant is obligated to pay the Company the amount required to be withheld, the Committee may, in its sole
discretion, allow the Participant to satisfy the minimum withholding tax obligation by electing to have the Company withhold from the Shares to be issued that number of Shares having a Fair Market
Value equal to the minimum amount required to be withheld, determined on the date that the amount of tax to be withheld is to be determined (the "Tax
Date"). All elections 

6

 

by a Participant to have Shares withheld for this purpose shall be made in writing in a form acceptable to the Committee and shall be subject to the following restrictions: 

	(a)
	the
 election must be made on or prior to the applicable Tax Date;

	(b)
	once
 made, then except as provided below, the election shall be irrevocable as to the particular Shares as to which the election is made;

	(c)
	all
 elections shall be subject to the consent or disapproval of the Committee;

	(d)
	if
 the Participant is an Insider and if the Company is subject to Section 16(b) of the Exchange Act: (1) the election may not be made within six (6) months of the date
of grant of the Award except as otherwise permitted by SEC Rule 16b-3(e) under the Exchange Act, and (2) either (A) the election to use stock withholding must be
irrevocably made at least six (6) months prior to the Tax Date (although such election may be revoked at any time at least six (6) months prior to the Tax Date) or (B) the
exercise of the Option or election to use stock withholding must be made in the ten (10) day period beginning on the third day following the release of the Company's quarterly or annual summary
statement of sales or earnings;

	(e)
	in
the event that the Tax Date is deferred until six (6) months after the delivery of Shares under Section 83(b) of the Code, the Participant shall receive the full number of
Shares with respect to which the exercise occurs, but such Participant shall be unconditionally obligated to tender back to the Company the proper number of Shares on the Tax Date. 

        10.    Privileges of Stock Ownership    

        10.1    Voting and Dividends.    No Participant shall have any of the rights of a shareholder with respect to any
Shares until the Shares are issued to the Participant. After Shares are issued to the Participant, the Participant shall be a shareholder and have all the rights of a shareholder with respect to such
Shares, including the right to vote and receive all dividends or other distributions made or paid with respect to such Shares; provided, that if such
Shares are Restricted Stock, then any new, additional or different securities the Participant may become entitled to receive with respect to such Shares by virtue of a stock dividend, stock split or
any other change in the corporate or capital structure of the Company shall be subject to the same restrictions as the Restricted Stock; provided,
further, that the Participant shall have no right to retain such stock dividends or stock distributions with respect to Shares that are later repurchased at the Participant's
original Purchase Price pursuant to Section 12. 

        10.2    Financial Statements.    The Company shall provide financial statements to each Participant prior to such
Participant's purchase of Shares under the Plan, and to each Participant annually during the period such Participant has Awards outstanding; provided,
however, the Company shall not be required to provide such financial statements to Participants whose services in connection with the Company assure them access to equivalent
information. 

        11.    Transferability.    Awards granted under the Plan, and any interest therein, shall not be transferable or
assignable by Participant, and may not be made subject to execution, attachment or similar process, otherwise than by will or by the laws of descent and distribution or as consistent with the specific
Plan and Award Agreement provisions relating thereto. During the lifetime of the Participant an Award shall be exercisable only by the Participant, and any elections with respect to an Award, may be
made only by the Participant. 

        12.    Restrictions on Shares.    At the discretion of the Committee, the Company may reserve to itself and/or its
assignee(s) in the Award Agreement (a) a right of first refusal to purchase all Shares that a Participant (or a subsequent transferee) may propose to transfer to a third party, and/or
(b) a right to repurchase a portion of or all Shares held by a Participant following such Participant's 

7

 

Termination at any time within ninety (90) days after the later of Participant's Termination Date and the date Participant purchases Shares under the Plan, for cash or cancellation of purchase
money indebtedness, at: (A) with respect to Shares that are "Vested" (as defined in the Award Agreement), the Fair Market Value of such Shares on Participant's Termination Date,  provided, that such
right of repurchase (i) must be exercised as to all such "Vested" Shares unless a Participant consents to the Company's
repurchase of only a portion of such "Vested" Shares and (ii) terminates when the Company's securities become publicly traded; or (B) with respect to Shares that are not "Vested" (as
defined in the Award Agreement), at the Participant's original Purchase Price or such higher price as determined by the Committee; provided, however,
that except with respect to Awards granted to officers, directors or consultants of the Company or employees of the Company earning at least $60,000 per year and having adequate sophistication and
sufficient empowerment to enable such employees to achieve the performance goals, the right to repurchase at the original Purchase Price lapses at the rate of at least 20% per year over 5 years
from the date the Shares were purchased (or from the date of grant of options in the case of Shares obtained pursuant to a Stock Option Agreement and Stock Option Exercise Agreement). 

        13.    Certificates.    All certificates for Shares or other securities delivered under the Plan shall be subject to
such stock transfer orders, legends and other restrictions as the Committee may deem necessary or advisable, including restrictions under any applicable federal, state or foreign securities law, or
any rules, regulations and other requirements of the SEC or any stock exchange or automated quotation system upon which the Shares may be listed. 

        14.    Escrow; Pledge of Shares.    To enforce any restrictions on a Participant's Shares, the Committee may require
the Participant to deposit all certificates representing Shares, together with stock powers or other instruments of transfer approved by the Committee, appropriately endorsed in blank, with the
Company or an agent designated by the Company to hold in escrow until such restrictions have lapsed or terminated, and the Committee may cause a legend or legends referencing such restrictions to be
placed on the certificates. Any Participant who is permitted to execute a promissory note as partial or full consideration for the purchase of Shares under the Plan shall be required to pledge and
deposit with the Company all or part of the Shares so purchased as collateral to secure the payment of Participant's obligation to the Companyunder the promissory note;  provided, however, that the
Committee may require or accept other additional forms of collateral to secure the payment of such obligation and, in any
event, the Company shall have full recourse against the Participant under the promissory note notwithstanding any pledge of the Participant's Shares or other collateral. In
connection with any pledge of the Shares, Participant shall be required to execute and deliver a written pledge agreement in such from as the Committee shall from time to time approve. The Shares
purchased with the promissory note may be released from the pledge on a pro rata basis as the promissory note is paid. 

        15.    Exchange and Buyout of Awards.    The Committee may, at any time or from time to time, authorize the Company,
with the consent of the respective Participants, to issue new Awards in exchange for the surrender and cancellation of any or all outstanding Awards. The Committee may at any time buy from a
Participant an Award previously granted with payment in cash. Shares (including Restricted Stock) or other consideration, based on such terms and conditions as the Committee and the Participant shall
agree. 

        16.    Securities Law and Other Regulatory Compliance.    An Award shall not be effective unless such Award is in
compliance with all applicable federal and state securities laws, rules and regulations of any governmental body, and the requirements of any stock exchange or automated quotation system upon which
the Shares may then be listed, as they are in effect on the date of grant of the Award and also on the date of exercise or other issuance. Notwithstanding any other provision in the Plan, the Company
shall have no obligation to issue or deliver certificates for Shares under the Plan prior to (a) obtaining any approvals from governmental agencies that the Company determines are necessary or 

8

 

advisable, and/or (b) completion of any registration or other qualification of such shares under any state or federal law or ruling of any governmental body that the Company determines to be
necessary or advisable. The Company shall be under no obligation to register the Shares with the SEC or to effect compliance with the registration, qualification or listing requirements of any state
securities laws, stock exchange or automated quotation system, and the Company shall have no liability for any inability or failure to do so. 

        17.    No Obligation to Employ.    Nothing in the Plan or any Award granted under the Plan shall confer or be deemed
to confer on any Participant any right to continue in the employ of, or to continue any other relationship with, the Company or any Parent, Subsidiary or Affiliate of the Company or limit in any way
the right of the Company or any Parent, Subsidiary or Affiliate of the Company to terminate Participant's employment or other relationship at any time, with or without cause. 

        18.    Corporate Transactions.    

        18.1    Assumption or Replacement of Awards by Successor.    In the event of (a) a merger or
consolidation in which the Company is not the surviving corporation (other than a merger or consolidation with a wholly-owned subsidiary, a reincorporation of the Company in a different jurisdiction,
or other transaction in which there is no substantial change in the shareholders of the Company and the Awards granted under the Plan are assumed or replaced by the successor corporation, which
assumption shall be binding on all Participants), (b) a dissolution or liquidation of the Company, (c) the sale of substantially all of the assets of the Company, or (d) any other
transaction which qualifies as a
"corporate transaction" under Section 424(a) of the Code wherein the shareholders of the Company give up all of their equity interest in the Company (except for the acquisition, sale or
transfer of all or substantially all of the outstanding shares of the Company) any or all outstanding Awards may be assumed or replaced by the successor corporation (if any), which assumption or
replacement shall be binding on all Participants. In the alternative, the successor corporation may substitute equivalent Awards or provide substantially similar consideration to Participants as was
provided to shareholders (after taking into account the existing provisions of the Awards). The successor corporation may also issue, in place of outstanding Shares of the Company held by the
Participant substantially similar shares or other property subject to repurchase restrictions no less favorable to the Participant. 

        In
the event such successor corporation, if any, refuses to assume or substitute the Awards, as provided above, pursuant to a transaction described in this
Subsection 18.1. such Awards shall expire in connection with such transaction at such time and on such conditions as the Board shall determine. 

        18.2    Other Treatment of Awards.    Subject to any greater rights granted to Participants under the foregoing
provisions of this Section 18. in the event of the occurrence of any transaction described in Section 18.1. any outstanding Awards shall be treated as provided in the applicable
agreement or plan of merger, consolidation, dissolution, liquidation, sale of assets or other "corporate transaction." 

        18.3    Assumption of Awards by the Company.    The Company, from time to time, also may substitute or assume
outstanding awards granted by another company, whether in connection with an acquisition of such other company or otherwise, by either (a) granting an Award under the Plan in substitution of
such other company's award, or (b) assuming such award as if it had been granted under the Plan if the terms of such assumed award could be applied to an Award granted under the Plan. Such
substitution or assumption shall be permissible if the holder of the substituted or assumed award would have been eligible to be granted an Award under the Plan if the other company had applied the
rules of the Plan to such grant. In the event the Company assumes an award granted by another company, the terms and conditions of such award shall 

9

 

remain unchanged (except that the exercise price and the number and nature of Shares issuable upon exercise of any such option will be adjusted appropriately pursuant to Section 424(a) of the
Code). In the event the Company elects to grant a new Option rather than assuming an existing option, such new Option may be granted with a similarly adjusted Exercise Price. 

        19.    Adoption and Shareholder Approval.    The Plan shall become effective on the date that it is adopted by the
Board (the "Effective Date"). The Plan shall be approved by the shareholders of the Company (excluding Shares issued pursuant to this Plan), consistent
with applicable laws, within twelve months before or after the Effective Date. Upon the Effective Date, the Board may grant Awards pursuant to the Plan; provided,
however, that: (a) no Option may be exercised prior to initial shareholder approval of the Plan; (b) no Option granted pursuant to an increase in the number of
Shares approved by the Board shall be exercised prior to the time such increase has been approved by the shareholders of the Company; and (c) in the event that shareholder approval is not
obtained within the time period provided herein, all Awards granted hereunder shall be cancelled, any shares issued pursuant to any Award shall be cancelled and any purchase of Shares hereunder shall
be rescinded. After the Company
becomes subject to Section 16(b) of the Exchange act, the Company will comply with the requirements of Rule 16b-3 (or its successor), as amended, with respect to shareholder
approval. 

        20.    Term of Plan.    The Plan will terminate ten (10) years from the Effective Date or, if earlier, the date
of shareholder approval. 

        21.    Amendment or Termination of Plan.    The Board may at any time terminate or amend the Plan in any respect,
including without limitation amendment of any form of Award Agreement or instrument to be executed pursuant to the Plan: provided, however, that the
Board shall not, without the approval of the shareholders of the Company, amend the Plan in any manner that requires such shareholder approval pursuant to the Code or the regulations promulgated
thereunder as such provisions apply to ISO plans or pursuant to the Exchange Act or Rule 16b-3 (or its successor), as amended, thereunder. 

        22.    Nonexclusivity of the Plan.    Neither the adoption of the Plan by the Board, the submission of the Plan to the
shareholders of the Company for approval, nor any provision of the Plan shall be construed as creating any limitations on the power of the Board to adopt such additional compensation arrangements as
it may deem desirable, including, without limitation, the granting of stock options and bonuses otherwise than under the Plan, and such arrangements may be either generally applicable or applicable
only in specific cases. 

        23.    Governing Law.    The Plan and all agreements, documents and instruments entered into pursuant to the Plan
shall be governed by and construed in accordance with the internal laws of the State of California, excluding that body of law pertaining to conflict of law or choice of law. 

        24.    Definitions.    As used in the Plan, the following terms shall have the following meanings: 

        "Affiliate" means any corporation that directly, or indirectly through one or more intermediaries, controls or is controlled by, or is
under common control with, another corporation, where "control" (including the terms "controlled by" and "under common control with") means the possession, direct or indirect, of the power to cause
the direction of the management and policies of the corporation, whether through the ownership of voting securities, by contract or otherwise. 

        "Award" means any award under the Plan, including any Option, Restricted Stock of Stock Bonus. 

        "Award Agreement" means, with respect to each Award, the signed written agreement between the Company and the Participant setting forth
the terms and conditions of the Award. 

        "Board" means the Board of Directors of the Company. 

10

 

        "Code" means the Internal Revenue Code of 1986, as amended. 

        "Committee" means the committee appointed by the Board to administer the Plan, or if no committee is appointed the Board. 

        "Company" means Inktomi Corporation, a corporation organized under the laws of the State of California or any successor corporation. 

        "Disability" means a permanent or total disability, whether temporary or permanent, partial or total, within the meaning of
Section 22(e)(3) of the Code, or as determined by the Committee. 

        "Disinterested Person" means a director who has not, during the period that person is a member of the Committee and for one year prior to
service as a member of the Committee, been granted or awarded equity securities pursuant to the Plan or any other plan of the Company or any Parent, Subsidiary or Affiliate of the Company, except in
accordance with the requirements set forth in Rule 16 b-3(c)(2)(i) (and any successor regulation thereto) as promulgated by the SEC under Section 16(b) of the Exchange
Act, as such rule is amended from time to time and as interpreted by the SEC. 

        "Exchange Act" means the Securities Exchange Act of 1934, as amended. 

        "Exercise Price" means the price at which a holder of an Option may purchase the Shares issuable upon exercise of the Option. 

        "Fair Market Value" means, as of any date, the value of a share of the Company's Common Stock determined as follows: 

	(a)
	if
 such Common Stock is then quoted on the Nasdaq National Market, its last reported sale price on the Nasdaq National Market or, if no such reported sale takes place on such date, the
average of the closing bid and asked prices;

	(b)
	if
such Common Stock is publicly traded and is then listed on a national securities exchange, the last reported sale price or, if no such reported sale takes place on such date, the
average of the closing bid and asked prices on the principal national securities exchange on which the Common Stock is listed or admitted to trading;

	(c)
	if
such Common Stock is publicly traded but is not quoted on the Nasdaq National Market nor listed or admitted to trading on a national securities exchange, the average of the closing
bid and asked prices on such date, as reported by the The Wall Street Journal, for the over-the-counter market; or

	(d)
	if
none of the foregoing is applicable, by the Board of Directors of the Company in good faith. 

        "Insider" means an officer or director of the Company or any other person whose transactions in the Company's Common Stock are subject to
Section 16 of the Exchange Act. 

        "Option" means an award of an option to purchase Shares pursuant to Section 5. 

        "Parent" means any corporation (other than the Company) in an unbroken chain of corporations ending with the Company, if at the time of
the granting of an Award under the Plan, each of such corporations other than the Company owns stock possession 50% or more of the total combined voting power of all classes of stock in one of the
other corporations in such chain. 

        "Participant" means a person who receives an Award under the Plan. 

        "Plan" means this Inktomi Corporation 1996 Equity Incentive Plan, as amended from time to time "Restricted Stock
Award" means an award of Shares pursuant to Section 6. 

        "SEC" means the Securities and Exchange Commission. 

11

 

        "Securities Act" means the Securities Act of 1933, as amended. 

        "Shares" means shares of the Company's Common Stock reserved for issuance under the Plan, as adjusted pursuant to Section 2 and 15,
and any successor security. 

        "Stock Bonus" means an award of Shares, or cash in lieu of Shares, pursuant to Section 7. 

        "Subsidiary" means any corporation (other than the Company) in an unbroken chain of corporations beginning with the Company if, at the
time of granting of the Award, each of the corporations other than the last corporation in the unbroken chain owns stock possessing 50% or more of the total combined voting power of all classes of
stock in one of the other corporations in such chain. 

        "Termination" or "Terminated" means, for purposes of the Plan with respect to a
Participant, that the Participant has ceased to provide services as an employee, director, consultant, independent contractor or adviser, to the Company or a Parent, Subsidiary or Affiliate of the
Company, except in the case of sick leave, military leave, or any other leave of absence approved by the Committee, provided, that such leave is for a
period of not more than ninety (90) days, or reinstatement upon the expiration of such leave is guaranteed by contract or statute. The Committee shall have sole discretion to determine
whether a Participant has ceased to provide services and the effective date on which the Participant ceased to provide services (the "Termination
Date"). 

12

 
 
 

Amendment
  To
  1996 Stock Option Plan    
  

        1996 Stock Option Plan is hereby amended effective March 29, 2000 as follows (the "Plan"): 

        A.    Section 24
is amended by adding the following definitions: 

        "Cause"
means (i) any act of personal dishonesty taken by the Participant in connection with his responsibilities as an employee and intended to result in substantial personal
enrichment of the Participant, (ii) the conviction of a felony, (iii) a willful act by the Participant that constitutes gross misconduct and that is injurious to the Company,
(iv) for a period of not less than thirty (30) days following delivery to the Participant of a written demand for performance from the Company that describes the basis for the Company's
belief that the Participant has not substantially performed his
duties, continued violations by the Participant of the Participant's obligations to the Company that are demonstrably willful and deliberate on the Participant's part or (v) as otherwise
provided in the Stock Option Agreement. 

        "Change
of Control" means the occurrence of any of the following: 

          (i)  Any
"person" (as such term is used in Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, as amended) becomes the "beneficial owner" (as defined in
Rule 13d-3 under said Act), directly or indirectly, of securities of the Company representing more than fifty percent (50%) of the total voting power represented by the Company's
then outstanding voting securities entitled to vote generally in the election of directors; 

        (ii)  Any
action or event occurring within a two-year period, as a result of which fewer than a majority of the directors are Incumbent Directors. "Incumbent
Directors" shall mean directors who either (A) are directors of the Company as of the date hereof, or (B) are elected, or nominated for election, to the Board with the affirmative votes
of at least a majority of the Incumbent Directors at the time of such election or nomination (but shall not include an individual whose election or nomination is in connection with an actual or
threatened proxy contest relating to the election of directors to the Company); 

        (iii)  The
consummation of a merger or consolidation of the Company with any other corporation, other than a merger or consolidation which would result in the voting
securities of the Company outstanding immediately prior thereto continuing to represent (either by remaining outstanding or by being converted into voting securities of the surviving entity or the
entity that controls such surviving entity) at least fifty percent (50%) of the total voting power represented by the voting securities of the Company, such surviving entity or entity that controls
such surviving entity outstanding immediately after such merger or consolidation; or 

        (iv)  The
consummation of the sale or disposition by the Company of all substantially all of the Company's assets. 

        B.    Section 5.6
is amended by deleting the previous Section 5.6 and replacing it in its entirety as follows: 

        5.6    Termination.    Notwithstanding the exercise periods set forth in the Stock Option Agreement, exercise of an
Option shall always be subject to the following: 

        (a)  If
the Participant is Terminated for any reason except death or Disability, then Participant may exercise such Participant' s Options only to the extent that such
Options would have been exercisable
upon the Termination Date no later than three (3) months after the Termination Date (or such shorter time period as may be specified in the Stock Option Agreement), but in any event, no later
than the expiration date of the Options. 

13

 

Notwithstanding the foregoing, if the Company or any successor thereto terminates the Participant's employment without Cause within twelve months following a Change of Control, the Participant's
Options, and restricted stock acquired upon exercise of the Participant's Options or otherwise granted under the Plan shall become 100% vested and exercisable; provided, however, that no such
acceleration shall occur in the event that it would preclud e accounting for any business combination of the Company involving a Change of Control as a "pooling of interests." 

        Notwithstanding
any other provisions of the Plan or any Award Agreement, or other related agreement, in the event that any payment or benefit received or to be received by the
Participant (whether pursuant to the terms of the Plan, any Award Agreement or other related agreement, or other plan, arrangement or agreement with the Company, any person whose actions result in a
Change in Control or any person affiliated with the Company or such person) (all such payments and benefits being hereinafter called "Total Payments") would be subject (in whole or part), to any
excise tax imposed under Section 4999 of the Code (the "Excise Tax"), then, after taking into account any reduction in the Total Payments provided by reason of Section 280G of the Code
in such other plan, arrangement or agreement, the payment or benefit received or to be received by the Participant (whether pursuant to the terms of the Plan, any Option Agreement, Restricted Stock
Purchase Agreement or other related agreement) shall be reduced, to the extent necessary so that no portion of the Total Payments is subject to the Excise Tax but only if (A) the net amount of
such Total Payments, as so reduced (and after subtracting the net amount of federal, state and local income taxes on such reduced Total Payments) is greater than or equal to (B) the net amount
of such Total Payments without such reduction (but after subtracting the net amount of federal, state and local income taxes on such Total Payments and the amount of Excise Tax to which the
Participant would be subject in respect of such unreduced Total Payments). 

        Unless
the Company and the Participant otherwise agree in writing, any determination required under this Section shall be made in writing by the Company's independent public accountants
(the "Accountants"), whose determination shall be conclusive and binding upon the Participant and the Company for all purposes. For purposes of making the calculations required by this Section, the
Accountants may make reasonable assumptions and approximations concerning applicable taxes and may rely on reasonable, good faith interpretations concerning the application of Sections 280G and 4999
of the Code. The Company and the Participant shall furnish to the Accountants such information and documents as the Accountants may reasonably request in order to make a determination under this
Section. The Company shall bear all costs the Accountants may reasonably incur in connection with any calculations cont emplated by this Section. 

        (b)  If
the Participant is terminated because of death or Disability (or the Participant dies within three (3) months of such termination), then Participant's Options
may be exercised only to the extent that such Options would have been exercisable by Participant on the Termination Date and must be exercised by Participant (or Participant's legal representative or
authorized assignee) no later than twelve (12) months after the Termination Date (or such shorter time period as may be specified in the Stock Option Agreement), but in any event no later than
the expiration date of the Options. 

14

QuickLinks

Exhibit 4.1

INKTOMI CORPORATION 1996 EQUITY INCENTIVE PLAN

Amendment To 1996 Stock Option Plan

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