Document:

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                                                                     Exhibit 4.2

                                  DOCENT, INC.

                              AMENDED AND RESTATED

                           INVESTOR RIGHTS AGREEMENT

                                August 29, 2000
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<TABLE>
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                               TABLE OF CONTENTS

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Section 1.  General...........................................     1
       1.1  Definitions.......................................     1
Section 2.  Registration; Restrictions on Transfer............     3
       2.1  Restrictions on Transfer..........................     3
       2.2  Demand Registration...............................     4
       2.3  Piggyback Registrations...........................     5
       2.4  Form S-3 Registration.............................     6
       2.5  Expenses of Registration..........................     7
       2.6  Obligations of the Company........................     8
       2.7  Termination of Registration Rights................     9
       2.8  Delay of Registration; Furnishing Information.....     9
       2.9  Indemnification...................................    10
      2.10  Assignment of Registration Rights.................    12
      2.11  Amendment of Registration Rights..................    12
      2.12  Limitation on Subsequent Registration Rights......    12
      2.13  "Market Stand-Off" Agreement......................    12
      2.14  Rule 144 Reporting................................    13
Section 3.  Covenants of the Company..........................    13
       3.1  Basic Financial Information and Reporting.........    13
       3.2  Inspection Rights.................................    14
       3.3  Confidentiality of Records........................    14
       3.4  Reservation of Common Stock.......................    14
       3.5  Proprietary Information and Inventions Agreement..    14
       3.6  Directors' Expenses...............................    14
       3.7  Real Property Holding Corporation.................    14
       3.8  Termination of Covenants..........................    15
Section 4.  Right of First Refusal............................    15
       4.1  Subsequent Offerings..............................    15
       4.2  Exercise and Waiver of Rights.....................    15
       4.3  Termination of Rights of First Refusal............    16
       4.4  Transfer of Rights of First Refusal...............    16
       4.5  Excluded Securities...............................    16
</TABLE>

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<TABLE>
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       4.6  Waiver............................................    16
       4.7  Qualified Institutional Buyer.....................    16
Section 5.  Miscellaneous.....................................    17
       5.1  Governing Law.....................................    17
       5.2  Survival..........................................    17
       5.3  Successors and Assigns............................    17
       5.4  Entire Agreement..................................    17
       5.5  Severability......................................    17
       5.6  Amendment and Waiver..............................    17
       5.7  Delays or Omissions...............................    18
       5.8  Notices...........................................    18
       5.9  Attorneys' Fees...................................    18
      5.10  Titles and Subtitles..............................    18
      5.11  Counterparts......................................    18
      5.12  Consent and Waiver................................    18
</TABLE>

Schedule I - Investors

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                             AMENDED AND RESTATED
                           INVESTOR RIGHTS AGREEMENT

     This Amended and Restated Investor Rights Agreement (the "Agreement") is
made effective as of the _____ day of July 2000, by and among Docent, Inc., a
Delaware corporation (the "Company"), and the investors set forth on Schedule I
                                                                     ----------
attached hereto (each, an "Investor"; collectively, "Investors").

     Now, Therefore, in consideration of the mutual promises, representations,
warranties, covenants and conditions set forth in this Agreement, the parties
mutually agree as follows:

SECTION 1.  General.

     1.1  Definitions.  As used in this Agreement the following terms shall have
the following respective meanings:

          "Exchange Act" means the Securities Exchange Act of 1934, as amended,
or any similar federal statute and the rules and regulations thereunder, all as
the same shall be in effect from time to time.

          "Form S-3" means such form under the Securities Act as in effect on
the date hereof or any successor registration form under the Securities Act
subsequently adopted by the SEC which permits inclusion or incorporation of
substantial information by reference to other documents filed by the Company
with the SEC.

          "Holder" means any person owning of record Registrable Securities that
have not been sold to the public or any assignee of record of such Registrable
Securities in accordance with Section 2.10 hereof.

          "Initial Offering" means the Company's first firm commitment
underwritten public offering of its Common Stock registered under the Securities
Act.

          "Register," "registered" and "registration" refer to a registration
effected by preparing and filing a registration statement in compliance with the
Securities Act, and the declaration or ordering of effectiveness of such
registration statement or document.

          "Registrable Securities" means (i) Common Stock of the Company issued
or issuable upon conversion of the Shares; and (ii) any Common Stock of the
Company issued as (or issuable upon the conversion or exercise of any warrant,
right or other security which is issued as) a dividend or other distribution
with respect to, or in exchange for or in replacement of, such above-described
securities.  Notwithstanding the foregoing, Registrable Securities shall not
include any securities after they have been sold by a person to the public
either pursuant to a registration statement or Rule 144 of the Securities Act or
after they have been sold in a private transaction in which the transferor's
rights under Section 2 of this Agreement are not assigned.

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          "Registrable Securities then outstanding" shall be the number of
shares determined by calculating the total number of shares of the Company's
Common Stock that are Registrable Securities and either (i) are then issued and
outstanding or (ii) are issuable pursuant to then exercisable or convertible
securities.

          "Registration Expenses" shall mean all expenses incurred by the
Company in complying with Sections 2.2, 2.3 and 2.4 hereof, including, without
limitation, all registration and filing fees, printing expenses, fees and
disbursements of counsel for the Company, reasonable fees and disbursements not
to exceed Fifteen Thousand Dollars ($15,000) of a single special counsel for the
Holders, blue sky fees and expenses and the expense of any special audits
incident to or required by any such registration (but excluding the compensation
of regular employees of the Company which shall be paid in any event by the
Company).

          "SEC" means the Securities and Exchange Commission.

          "Securities Act" shall mean the Securities Act of 1933, as amended, or
any similar federal statute and the rules and regulations thereunder, all as the
same shall be in effect from time to time.

          "Series A Stock" shall mean the Company's Series A Convertible
Preferred Stock issued pursuant to that certain Series A Convertible Preferred
Stock Purchase Agreement, dated as of June 27, 1997.

          "Series B Stock" shall mean the Company's Series B Convertible
Preferred Stock issued pursuant to that certain Series B Convertible Preferred
Stock Purchase Agreement, dated as of June 5, 1998.

          "Series B-1 Stock" shall mean the Company's Series B-1 Convertible
Preferred Stock issued pursuant to that certain Series B-1 Convertible Preferred
Stock Purchase Agreement, dated as of September 25, 1998.

          "Series C Stock" shall mean the Company's Series C Convertible
Preferred Stock issued pursuant to (a) that certain Series C Convertible
Preferred Stock Purchase Agreement, dated as of November 13, 1998; (b) that
certain Series C Convertible Preferred Stock Purchase Agreement, dated as of
23, 1999; and (c) two warrants for the purchase of up to an aggregate of two
hundred twenty-eight thousand five hundred (228,500) shares of the Company's
Series C Convertible Preferred Stock held by Comdisco, Inc. (the "Comdisco
Warrants").

          "Series D Stock" shall mean the Company's Series D Convertible
Preferred Stock issued pursuant to those certain Series D Convertible Stock
Purchase Agreements, dated as of August 19, 1999, August 27, 1999, November 22,
1999 and December 22, 1999, respectively.

          "Series E Stock" shall mean the Company's Series E Convertible
Preferred Stock issued pursuant to that certain Series E Convertible Stock
Purchase Agreement, dated as of April 5, 2000.

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          "Series F Stock" shall mean the Company's Series F Convertible
Preferred Stock issued pursuant to that certain Series F Convertible Stock
Purchase Agreement of even date herewith.

          "Selling Expenses" shall mean all underwriting discounts and selling
commissions applicable to the sale of Registrable Securities.

          "Shares" shall mean the Series A Stock, Series B Stock, Series B-1
Stock, Series C Stock, Series D Stock, Series E Stock and Series F Stock held by
the Investors and their permitted assigns.

SECTION 2.  Registration; Restrictions on Transfer.

     2.1    Restrictions on Transfer.

            (a)  Each Holder agrees not to make any disposition of all or any
portion of the Shares or Registrable Securities unless and until:

                 (i)   There is then in effect a registration statement under
the Securities Act covering such proposed disposition and such disposition is
made in accordance with such registration statement; or

                 (ii)  (A) The transferee has agreed in writing to be bound by
the terms of this Agreement, (B) such Holder shall have notified the Company of
the proposed disposition and shall have furnished the Company with a detailed
statement of the circumstances surrounding the proposed disposition, and (C) if
reasonably requested by the Company, such Holder shall have furnished the
Company with an opinion of counsel, reasonably satisfactory to the Company, that
such disposition will not require registration of such shares under the
Securities Act. It is agreed that the Company will not require opinions of
counsel for transactions made pursuant to Rule 144 except in unusual
circumstances.

                 (iii) Notwithstanding the provisions of paragraphs (i) and (ii)
above, no such registration statement or opinion of counsel shall be necessary
for a transfer by a Holder which is (A) a partnership to its partners or former
partners in accordance with partnership interests, (B) a corporation to its
stockholders in accordance with their interest in the corporation, (C) a limited
liability company to its members or former members in accordance with their
interest in the limited liability company, or (D) to the Holder's family member
or trust for the benefit of an individual Holder; provided that in each case the
transferee will be subject to the terms of this Agreement to the same extent as
if he were an original Holder hereunder.

            (b)  Each certificate representing Shares or Registrable Securities
shall (unless otherwise permitted by the provisions of the Agreement) be stamped
or otherwise imprinted with a legend substantially similar to the following (in
addition to any legend required under applicable state securities laws or as
provided elsewhere in this Agreement):

     THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE
     SECURITIES ACT OF 1933 (THE "ACT") AND MAY NOT BE OFFERED, SOLD OR
     OTHERWISE

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     TRANSFERRED, ASSIGNED, PLEDGED OR HYPOTHECATED UNLESS AND UNTIL REGISTERED
     UNDER THE ACT OR UNLESS THE COMPANY HAS RECEIVED AN OPINION OF COUNSEL
     SATISFACTORY TO THE COMPANY AND ITS COUNSEL THAT SUCH REGISTRATION IS NOT
     REQUIRED.

          (c) The Company shall be obligated to reissue promptly unlegended
certificates at the request of any holder thereof if the holder shall have
obtained an opinion of counsel (which counsel may be counsel to the Company)
reasonably acceptable to the Company to the effect that the securities proposed
to be disposed of may lawfully be so disposed of without registration,
qualification or legend.

          (d) Any legend endorsed on an instrument pursuant to applicable state
securities laws and the stop-transfer instructions with respect to such
securities shall be removed upon receipt by the Company of an order of the
appropriate blue sky authority authorizing such removal.

     2.2  Demand Registration.

          (a) Subject to the conditions of this Section 2.2, if the Company
shall receive a written request from the Holders of at least twenty percent
(20%) of the Registrable Securities then outstanding (the "Initiating Holders")
that the Company file a registration statement under the Securities Act covering
the registration of Registrable Securities having an aggregate offering price to
the public in excess of $7,500,000 (a "Qualified Public Offering"), then the
Company shall, within thirty (30) days of the receipt thereof, give written
notice of such request to all Holders, and subject to the limitations of this
Section 2.2, use its best efforts to effect, as soon as practicable, the
registration under the Securities Act of all Registrable Securities that the
Holders request to be registered.

          (b) If the Initiating Holders intend to distribute the Registrable
Securities covered by their request by means of an underwriting, they shall so
advise the Company as a part of their request made pursuant to this Section 2.2
or any request pursuant to Section 2.4 and the Company shall include such
information in the written notice referred to in Section 2.2(a) or Section
2.4(a), as applicable.  In such event, the right of any Holder to include its
Registrable Securities in such registration shall be conditioned upon such
Holder's participation in such underwriting and the inclusion of such Holder's
Registrable Securities in the underwriting (unless otherwise mutually agreed by
a majority in interest of the Initiating Holders and such Holder) to the extent
provided herein.  All Holders proposing to distribute their securities through
such underwriting shall enter into an underwriting agreement in customary form
with the underwriter or underwriters selected for such underwriting by a
majority in interest of the Initiating Holders (which underwriter or
underwriters shall be reasonably acceptable to the Company).  Notwithstanding
any other provision of this Section 2.2 or Section 2.4, if the underwriter
advises the Company that marketing factors require a limitation of the number of
securities to be underwritten (including Registrable Securities) then the
Company shall so advise all Holders of Registrable Securities which would
otherwise be underwritten pursuant hereto, and the number of shares that may be
included in the underwriting shall be allocated to the Holders of such
Registrable Securities on a pro rata basis based on the number of Registrable

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Securities held by all such Holders (including the Initiating Holders).  Any
Registrable Securities excluded or withdrawn from such underwriting shall be
withdrawn from the registration.

          (c) The Company shall not be required to effect a registration
pursuant to this Section 2.2:

              (i)   prior to the earlier of December 31, 2001 or one hundred
eighty (180) days following the effective date of the registration statement
pertaining to the Initial Offering; or

              (ii)  after the Company has effected three (3) registrations
pursuant to this Section 2.2, and such registrations have been declared or
ordered effective; or

              (iii) during the period starting with the date of filing of, and
ending on the date one hundred eighty (180) days following the effective date of
the registration statement pertaining to the Initial Offering; provided that the
Company makes reasonable good faith efforts to cause such registration statement
to become effective;

              (iv)  if within thirty (30) days of receipt of a written request
from Initiating Holders pursuant to Section 2.2(a), the Company gives notice to
the Holders of the Company's intention to make its Initial Offering within
ninety (90) days; or

              (v)   if the Company shall furnish to Holders requesting a
registration statement pursuant to this Section 2.2, a certificate signed by the
Chairman of the Board stating that in the good faith judgment of the Board of
Directors of the Company, it would be seriously detrimental to the Company and
its stockholders for such registration statement to be effected at such time, in
which event the Company shall have the right to defer such filing for a period
of not more than ninety (90) days after receipt of the request of the Initiating
Holders; provided that such right to delay a request shall be exercised by the
Company not more than once in any twelve (12) month period.

     2.3  Piggyback Registrations.  The Company shall notify all Holders of
Registrable Securities in writing at least thirty (30) days prior to the filing
of any registration statement under the Securities Act for purposes of a public
offering of securities of the Company (including, but not limited to,
registration statements relating to secondary offerings of securities of the
Company, but excluding registration statements relating to employee benefit
plans or with respect to corporate reorganizations or other transactions under
Rule 145 of the Securities Act) and will afford each such Holder an opportunity
to include in such registration statement all or part of such Registrable
Securities held by such Holder.  Each Holder desiring to include in any such
registration statement all or any part of the Registrable Securities held by it
shall, within twenty (20) days after the above-described notice from the
Company, so notify the Company in writing.  Such notice shall state the intended
method of disposition of the Registrable Securities by such Holder.  If a Holder
decides not to include all of its Registrable Securities in any registration
statement thereafter filed by the Company, such Holder shall nevertheless
continue to have the right to include any Registrable Securities in any
subsequent registration statement or registration statements as may be filed by
the Company with respect to offerings of its securities, all upon the terms and
conditions set forth herein.

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          (a) Underwriting.  If the registration statement under which the
Company gives notice under this Section 2.3 is for an underwritten offering, the
Company shall so advise the Holders of Registrable Securities.  In such event,
the right of any such Holder to be included in a registration pursuant to this
Section 2.3 shall be conditioned upon such Holder's participation in such
underwriting and the inclusion of such Holder's Registrable Securities in the
underwriting to the extent provided herein.  All Holders proposing to distribute
their Registrable Securities through such underwriting shall enter into an
underwriting agreement in customary form with the underwriter or underwriters
selected for such underwriting by the Company.  Notwithstanding any other
provision of the Agreement, if the Company and the underwriter determine in good
faith that marketing factors require a limitation of the number of shares to be
underwritten, the number of shares that may be included in the underwriting
shall be allocated, first, to the Company; second, to Holders, not including
members of the Company's management, on a pro rata basis based on the total
number of Registrable Securities held by these Holders; third, to all remaining
Holders on a pro rata basis based on the total number of Registrable Securities
held by the remaining Holders; and fourth to any stockholder of the Company
(other than a Holder) on a pro rata basis.  No such reduction shall (i) reduce
the securities being offered by the Company for its own account to be included
in the registration and underwriting, or (ii) reduce the amount of securities of
the selling Holders included in the registration below ten percent (10%) of the
total amount of securities included in such registration, unless such offering
is the Initial Offering and such registration does not include shares of any
other selling stockholders, in which event any or all of the Registrable
Securities of the Holders may be excluded in accordance with the immediately
preceding sentence.  In no event will shares of any other selling stockholder be
included in such registration which would reduce the number of shares which may
be included by Holders without the written consent of Holders of at least sixty-
six and two-thirds percent (66 2/3%) of the Registrable Securities proposed to
be sold in the offering.

          (b) Right to Terminate Registration.  The Company shall have the right
to terminate or withdraw any registration initiated by it under this Section 2.3
prior to the effectiveness of such registration whether or not any Holder has
elected to include securities in such registration.  The Registration Expenses
of such withdrawn registration shall be borne by the Company in accordance with
Section 2.5 hereof.

     2.4  Form S-3 Registration.  In case the Company shall receive from any
Holder or Holders of Registrable Securities a written request or requests that
the Company effect a registration on Form S-3 (or any successor to Form S-3) or
any similar short-form registration statement and any related qualification or
compliance with respect to all or a part of the Registrable Securities owned by
such Holder or Holders, the Company will:

          (a) promptly give written notice of the proposed registration, and any
related qualification or compliance, to all other Holders of Registrable
Securities; and

          (b) as soon as practicable, effect such registration and all such
qualifications and compliances as may be so requested and as would permit or
facilitate the sale and distribution of all or such portion of such Holder's or
Holders' Registrable Securities as are specified in such request, together with
all or such portion of the Registrable Securities of any other Holder or Holders
joining in such request as are specified in a written request given within
fifteen (15) days after receipt of such written notice from the Company;
provided, however, that

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the Company shall not be obligated to effect any such registration,
qualification or compliance pursuant to this Section 2.4 if:

               (i)   Form S-3 (or any successor or similar form) is not
available for such offering by the Holders, or

               (ii)  the Holders, together with the holders of any other
securities of the Company entitled to inclusion in such registration, propose to
sell Registrable Securities and such other securities (if any) at an aggregate
price to the public of less than $1,000,000, or

               (iii) the Company shall furnish to the Holders a certificate
signed by the Chairman of the Board of Directors of the Company stating that in
the good faith judgment of the Board of Directors of the Company, it would be
seriously detrimental to the Company and its stockholders for such Form S-3
Registration to be effected at such time, in which event the Company shall have
the right to defer the filing of the Form S-3 registration statement for a
period of not more than ninety (90) days after receipt of the request of the
Holder or Holders under this Section 2.4:  provided, that such right to delay a
request shall be exercised by the Company not more than once in any twelve (12)
month period, or

               (iv)  the Company has, within the twelve (12) month period
preceding the date of such request, already effected one (1) registration on
Form S-3 for the Holders pursuant to this Section 2.4, or

               (v)   in any particular jurisdiction in which the Company would
be required to qualify to do business or to execute a general consent to service
of process in effecting such registration, qualification or compliance.

          (c) Subject to the foregoing, the Company shall file a Form S-3
registration statement covering the Registrable Securities and other securities
so requested to be registered as soon as practicable after receipt of the
request or requests of the Holders.  All such Registration Expenses incurred in
connection with three registrations requested pursuant to this Section 2.4 shall
be paid by the Company.

     2.5  Expenses of Registration.  Except as specifically provided herein, all
Registration Expenses incurred in connection with any registration,
qualification or compliance pursuant to Section 2.2 or any registration under
Section 2.3 or the first three registrations under Section 2.4 herein shall be
borne by the Company.  All Selling Expenses incurred in connection with any
registrations hereunder, shall be borne by the holders of the securities so
registered pro rata on the basis of the number of shares so registered.  The
Company shall not, however, be required to pay for expenses of any registration
proceeding begun pursuant to Section 2.2 or 2.4, the request of which has been
subsequently withdrawn by the Initiating Holders unless (i) the withdrawal is
based upon material adverse information concerning the Company of which the
Initiating Holders were not aware at the time of such request or (ii) the
Holders of a majority of Registrable Securities agree to forfeit their right to
one requested registration pursuant to Section 2.2 or Section 2.4, as
applicable, in which event such right shall be forfeited by all Holders.  If the
Holders are required to pay the Registration Expenses, such expenses shall be
borne by the holders of securities (including Registrable Securities) requesting
such registration in proportion to the number of shares for which registration
was requested.  If the Company is required to pay the Registration Expenses of a
withdrawn offering pursuant to clause (a) above,

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then the Holders shall not forfeit their rights pursuant to Section 2.2 or
Section 2.4 to a demand registration.

     2.6  Obligations of the Company.  Whenever required to effect the
registration of any Registrable Securities, the Company shall, as expeditiously
as reasonably possible:

          (a) Prepare and file with the SEC a registration statement with
respect to such Registrable Securities and use all reasonable efforts to cause
such registration statement to become effective, and, upon the request of the
Holders of a majority of the Registrable Securities registered thereunder, keep
such registration statement effective for up to one hundred twenty (120) days
or, if earlier, until the Holder or Holders have completed the distribution
related thereto; provided, however, that (i) such 120-day period shall be
extended for a period of time equal to the period the Holder refrains from
selling any securities included in such registration at the request of an
underwriter of Common Stock (or other securities) of the Company; and (ii) in
the case of any registration of Registrable Securities on Form S-3 which are
intended to be offered on a continuous or delayed basis, such 120-day period
shall be extended, if necessary, to keep the registration statement effective
until all such Registrable Securities are sold, provided that Rule 415, or any
successor rule under the Securities Act, permits an offering on a continuous or
delayed basis, and provided further that applicable rules under the Securities
Act governing the obligation to file a post-effective amendment permit, in lieu
of filing a post-effective amendment which (x) includes any prospectus required
by Section 10(a)(3) of the Securities Act or (y) reflects facts or events
representing a material or fundamental change in the information set forth in
the registration statement, the incorporation by reference of information
required to be included in (x) and (y) above to be contained in periodic reports
filed pursuant to Section 13 or 15(d) of the Exchange Act in the registration
statement.

          (b) Prepare and file with the SEC such amendments and supplements to
such registration statement and the prospectus used in connection with such
registration statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
registration statement.

          (c) Furnish to the Holders such number of copies of a prospectus,
including a preliminary prospectus, in conformity with the requirements of the
Securities Act, and such other documents as they may reasonably request in order
to facilitate the disposition of Registrable Securities owned by them.

          (d) Use all reasonable efforts to register and qualify the securities
covered by such registration statement under such other securities or Blue Sky
laws of such jurisdictions as shall be reasonably requested by the Holders,
provided that the Company shall not be required in connection therewith or as a
condition thereto to qualify to do business or to file a general consent to
service of process in any such states or jurisdictions.

          (e) In the event of any underwritten public offering, enter into and
perform its obligations under an underwriting agreement, in usual and customary
form, with the managing underwriter(s) of such offering.  Each Holder
participating in such underwriting shall also enter into and perform its
obligations under such an agreement.

          (f) Notify each Holder of Registrable Securities covered by such
registration statement at any time when a prospectus relating thereto is
required to be delivered under the

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Securities Act of the happening of any event as a result of which the prospectus
included in such registration statement, as then in effect, includes an untrue
statement of a material fact or omits to state a material fact required to be
stated therein or necessary to make the statements therein not misleading in the
light of the circumstances then existing.

          (g) Furnish, at the request of a majority of the Holders participating
in the registration, on the date that such Registrable Securities are delivered
to the underwriters for sale, if such securities are being sold through
underwriters, or, if such securities are not being sold through underwriters, on
the date that the registration statement with respect to such securities becomes
effective, (i) an opinion, dated as of such date, of the counsel representing
the Company for the purposes of such registration, in form and substance as is
customarily given to underwriters in an underwritten public offering and
reasonably satisfactory to a majority in interest of the Holders requesting
registration, addressed to the underwriters, if any, and to the Holders
requesting registration of Registrable Securities and (ii) a letter dated as of
such date, from the independent certified public accountants of the Company, in
form and substance as is customarily given by independent certified public
accountants to underwriters in an underwritten public offering and reasonably
satisfactory to a majority in interest of the Holders requesting registration,
addressed to the underwriters, if any, and if permitted by applicable accounting
standards, to the Holders requesting registration of Registrable Securities.

          (h) Cause all such Registrable Securities registered pursuant
hereunder to be listed on each securities exchange on which similar securities
issued by the Company are then listed.

          (i) Provide a transfer agent and registrar for all Registrable
Securities registered pursuant hereunder and a CUSIP number for all such
Registrable Securities, in each case not later than the effective date of such
registration.

          (j) Otherwise use its best efforts to comply with all applicable rules
and regulations of the SEC.

     2.7  Termination of Registration Rights.  All registration rights granted
under this Section 2 shall terminate and be of no further force and effect four
(4) years after the date of the Company's Initial Offering.  In addition, a
Holder's registration rights shall expire sooner if (i) the Company has
completed its Initial Offering and is subject to the provisions of the Exchange
Act; and (ii) all Registrable Securities held by and issuable to such Holder
(and its affiliates, partners and former partners) may be sold under Rule 144
during any ninety (90) day period..

     2.8  Delay of Registration; Furnishing Information.

          (a) No Holder shall have any right to obtain or seek an injunction
restraining or otherwise delaying any such registration as the result of any
controversy that might arise with respect to the interpretation or
implementation of this Section 2.

          (b) It shall be a condition precedent to the obligations of the
Company to take any action pursuant to Section 2.2, 2.3 or 2.4 that the selling
Holders shall furnish to the Company such information regarding themselves, the
Registrable Securities held by them and the intended method of disposition of
such securities as shall be required to effect the registration of their
Registrable Securities.

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          (c) The Company shall have no obligation with respect to any
registration requested pursuant to Section 2.2 or Section 2.4 if, due to the
operation of subsection 2.2(b), the number of shares or the anticipated
aggregate offering price of the Registrable Securities to be included in the
registration does not equal or exceed the number of shares or the anticipated
aggregate offering price required to originally trigger the Company's obligation
to initiate such registration as specified in Section 2.2 or Section 2.4,
whichever is applicable.

     2.9  Indemnification.  In the event any Registrable Securities are included
in a registration statement under Sections 2.2, 2.3 or 2.4:

          (a) To the extent permitted by law, the Company will indemnify,
defend, protect and hold harmless each Holder, the partners, officers,
directors, members and legal counsel of each Holder, any underwriter (as defined
in the Securities Act) for such Holder and each person, if any, who controls
such Holder or underwriter within the meaning of the Securities Act or the
Exchange Act, against any losses, claims, damages or liabilities (joint or
several) to which they may become subject under the Securities Act, the Exchange
Act or other federal or state law, insofar as such losses, claims, damages or
liabilities (or actions in respect thereof) arise out of or are based upon any
of the following statements, omissions or violations (collectively a
"Violation") by the Company: (i) any untrue statement or alleged untrue
statement of a material fact contained in such registration statement, including
any preliminary prospectus or final prospectus contained therein or any
amendments or supplements thereto, (ii) the omission or alleged omission to
state therein a material fact required to be stated therein, or necessary to
make the statements therein not misleading, or (iii) any violation or alleged
violation by the Company of the Securities Act, the Exchange Act, any state
securities law or any rule or regulation promulgated under the Securities Act,
the Exchange Act or any state securities law in connection with the offering
covered by such registration statement; and the Company will reimburse each such
Holder, partner, officer, director, member, legal counsel, underwriter or
controlling person for any legal or other expenses reasonably incurred by them
in connection with investigating or defending any such loss, claim, damage,
liability or action; provided however, that the indemnity agreement contained in
this Section 2.9(a) shall not apply to amounts paid in settlement of any such
loss, claim, damage, liability or action if such settlement is effected without
the consent of the Company, which consent shall not be unreasonably withheld,
nor shall the Company be liable in any such case for any such loss, claim,
damage, liability or action to the extent that it arises out of or is based upon
a Violation which occurs in reliance upon and in conformity with written
information furnished expressly for use in connection with such registration by
such Holder, partner, officer, director, member, legal counsel, underwriter or
controlling person of such Holder or underwriter.

          (b) To the extent permitted by law, each Holder will, if Registrable
Securities held by such Holder are included in the securities as to which such
registration qualifications or compliance is being effected, indemnify, defend,
protect and hold harmless the Company, each of its directors, its officers, and
legal counsel and each person, if any, who controls the Company within the
meaning of the Securities Act, any underwriter and any other Holder selling
securities under such registration statement or any of such other Holder's
partners, directors or officers or any person who controls such Holder, against
any losses, claims, damages or liabilities (joint or several) to which the
Company or any such director, officer, controlling person, underwriter or other
such Holder, or partner, director, officer or controlling person of such other
Holder may become subject under the Securities Act, the Exchange Act or other
federal or state law, insofar

                                      10
<PAGE>

as such losses, claims, damages or liabilities (or actions in respect thereto)
arise out of or are based upon any Violation, in each case to the extent (and
only to the extent) that such Violation occurs in reliance upon and in
conformity with written information furnished by such Holder under an instrument
duly executed by such Holder and stated to be specifically for use in connection
with such registration; and each such Holder will reimburse any legal or other
expenses reasonably incurred by the Company or any such director, officer, legal
counsel, controlling person, underwriter or other Holder, or partner, officer,
director, legal counsel or controlling person of such other Holder in connection
with investigating or defending any such loss, claim, damage, liability or
action if it is judicially determined that there was such a Violation; provided,
however, that the indemnity agreement contained in this Section 2.9(b) shall not
apply to amounts paid in settlement of any such loss, claim, damage, liability
or action if such settlement is effected without the consent of the Holder,
which consent shall not be unreasonably withheld; provided further, that in no
event shall any indemnity under this Section 2.9 exceed the net proceeds from
the offering received by such Holder.

          (c) Promptly after receipt by an indemnified party under this Section
2.9 of notice of the commencement of any action (including any governmental
action), such indemnified party will, if a claim in respect thereof is to be
made against any indemnifying party under this Section 2.9, deliver to the
indemnifying party a written notice of the commencement thereof and the
indemnifying party shall have the right to participate in, and, to the extent
the indemnifying party so desires, jointly with any other indemnifying party
similarly noticed, to assume the defense thereof with counsel mutually
satisfactory to the parties; provided, however, that an indemnified party shall
have the right to retain its own counsel, with the fees and expenses to be paid
by the indemnifying party, if representation of such indemnified party by the
counsel retained by the indemnifying party would be inappropriate due to actual
or potential differing interests between such indemnified party and any other
party represented by such counsel in such proceeding.  The failure to deliver
written notice to the indemnifying party within a reasonable time of the
commencement of any such action, if prejudicial to its ability to defend such
action, shall relieve such indemnifying party of any liability to the
indemnified party under this Section 2.9 only to the extent that such party is
harmed by such failure to deliver notice, but the omission so to deliver written
notice to the indemnifying party will not relieve it of any liability that it
may have to any indemnified party otherwise than under this Section 2.9.

          (d) If the indemnification provided for in this Section 2.9 is held by
a court of competent jurisdiction to be unavailable to an indemnified party with
respect to any losses, claims, damages or liabilities referred to herein, the
indemnifying party, in lieu of indemnifying such indemnified party thereunder,
shall to the extent permitted by applicable law contribute to the amount paid or
payable by such indemnified party as a result of such loss, claim, damage or
liability in such proportion as is appropriate to reflect the relative fault
and/or relative benefit of the indemnifying party on the one hand and of the
indemnified party on the other in connection with the Violation(s) that resulted
in such loss, claim, damage or liability, as well as any other relevant
equitable considerations.  The relative fault and/or relative benefit of the
indemnifying party and of the indemnified party shall be determined by a court
of law by reference to, among other things, whether the untrue or alleged untrue
statement of a material fact or the omission to state a material fact relates to
information supplied by the indemnifying party or by the indemnified party and
the parties' relative intent, knowledge, access to information and opportunity
to correct or prevent such statement or omission; provided, that in no event
shall any

                                      11
<PAGE>

contribution by a Holder hereunder exceed the net proceeds from the offering
received by such Holder.

          (e) The obligations of the Company and Holders under this Section 2.9
shall survive completion of any offering of Registrable Securities in a
registration statement and the termination of this agreement.  No Indemnifying
Party, in the defense of any such claim or litigation, shall, except with the
consent of each Indemnified Party, consent to entry of any judgment or enter
into any settlement which does not include as an unconditional term thereof the
giving by the claimant or plaintiff to such Indemnified Party of a release from
all liability in respect to such claim or litigation.

     2.10 Assignment of Registration Rights.  The rights to cause the Company to
register Registrable Securities pursuant to this Section 2 may be assigned by a
Holder to a transferee or assignee of Registrable Securities which (i) is a
general partner, limited partner or retired partner of a Holder that is a
partnership, (ii) is a Holder's family member or trust for the benefit of an
individual Holder, or (iii) acquires at least five percent (5%) of the
Registrable Securities then outstanding (as adjusted for stock splits and
combinations); provided however, (A) the transferor shall, within ten (10) days
after such transfer, furnish to the Company written notice of the name and
address of such transferee or assignee and the securities with respect to which
such registration rights are being assigned and (B) such transferee shall agree
to be subject to all restrictions set forth in this Agreement.

     2.11 Amendment of Registration Rights.  Any provision of this Section 2 may
be amended and the observance thereof may be waived (either generally or in a
particular instance and either retroactively or prospectively), only with the
written consent of the Company and the Holders of at least sixty-six and two-
thirds percent (66-2/3%) of the Registrable Securities then outstanding.  Any
amendment or waiver effected in accordance with this Section 2.11 shall be
binding upon each Holder and the Company.  By acceptance of any benefits under
this Article II, Holders of Registrable Securities hereby agree to be bound by
the provisions hereunder.

     2.12 Limitation on Subsequent Registration Rights. After the date of this
Agreement, the Company shall not, without the prior written consent of the
Holders of at least sixty-six and two-thirds percent (66-2/3%) of the
Registrable Securities then outstanding, enter into any agreement with any
holder or prospective holder of any securities of the Company that would grant
such holder registration rights senior to or on parity with those granted to the
Holders hereunder.

     2.13 "Market Stand-Off" Agreement.  Each Holder hereby agrees that such
Holder shall not sell or otherwise transfer or dispose of any Common Stock (or
other securities) of the Company held by such Holder (other than those included
in the registration) for a period specified by the representative of the
underwriters of Common Stock (or other securities) of the Company not to exceed
either: (i) one hundred eighty (180) days following the effective date of the
registration statement of the Company filed under the Securities Act pertaining
to the Initial Offering, provided that all officers and directors of the Company
and holders of at least one percent (1%) of the Company's voting securities
enter into similar agreements; or (ii) ninety (90) days following the effective
date of a subsequent registration statement of the Company filed under the
Securities Act in which such Holder participates, provided that all officers and

                                      12
<PAGE>

directors of the Company and holders of at least one percent (1%) of the
Company's voting securities enter into similar agreements.

     Each Holder agrees to execute and deliver such other agreements as may be
reasonably requested by the Company or the underwriter that are consistent with
the foregoing or which are necessary to give further effect thereto.  The
obligations described in this Section 2.13 shall not apply to a registration
relating solely to employee benefit plans on Form S-1 or Form S-8 or similar
forms that may be promulgated in the future, or a registration relating solely
to SEC Rule 145 transaction on Form S-4 or similar forms that may be promulgated
in the future.  The Company may impose stop-transfer instructions with respect
to the shares of Common Stock (or other securities) subject to the foregoing
restriction until the end of the period specified in such agreements.

     2.14 Rule 144 Reporting.  With a view to making available to the Holders
the benefits of certain rules and regulations of the SEC which may permit the
sale of the Registrable Securities to the public without registration, the
Company agrees to use its best efforts to:

          (a) Make and keep public information available, as those terms are
understood and defined in SEC Rule 144 or any similar or analogous rule
promulgated under the Securities Act, at all times after the effective date of
the first registration filed by the Company for an offering of its securities to
the general public;

          (b) File with the SEC, in a timely manner, all reports and other
documents required of the Company under the Exchange Act;

          (c) So long as a Holder owns any Registrable Securities, furnish to
such Holder forthwith upon request:  a written statement by the Company as to
its compliance with the reporting requirements of said Rule 144 of the
Securities Act, and of the Exchange Act (at any time after it has become subject
to such reporting requirements); a copy of the most recent annual or quarterly
report of the Company; and such other reports and documents as a Holder may
reasonably request in availing itself of any rule or regulation of the SEC
allowing it to sell any such securities without registration.

SECTION 3.  Covenants of the Company.

     3.1  Basic Financial Information and Reporting.

          (a) The Company will maintain true books and records of account in
which full and correct entries will be made of all its business transactions
pursuant to a system of accounting established and administered in accordance
with generally accepted accounting principles consistently applied, and will set
aside on its books all such proper accruals and reserves as shall be required
under generally accepted accounting principles consistently applied.

          (b) As soon as practicable after the end of each fiscal year of the
Company, and in any event within one hundred twenty (120) days thereafter, the
Company will furnish each Investor that holds a minimum of 25,000 Shares with a
consolidated balance sheet of the Company, as at the end of such fiscal year,
and a consolidated statement of income and a consolidated statement of cash
flows of the Company, for such year, all prepared in accordance with generally
accepted accounting principles consistently applied and setting forth in each
case

                                      13
<PAGE>

in comparative form the figures for the previous fiscal year, all in reasonable
detail. Such financial statements shall be accompanied by a report and opinion
thereon by independent public accountants of national standing selected by the
Company's Board of Directors.

          (c) The Company will furnish each holder of a minimum of 100,000
Shares (a "Major Investor") (i) within thirty (30) days after Board approval,
the annual operating plan for the next fiscal year; and (ii) as soon as
practicable after the end of each month, and in any event within forty-five (45)
days thereafter, a consolidated balance sheet of the Company as of the end of
each such month, and a consolidated statement of income and a consolidated
statement of cash flows of the Company for such month and for the current fiscal
year to date, prepared in accordance with generally accepted accounting
principles consistently applied and each of which shall indicate the variance
from the operating plan, with the exception that no notes need be attached to
such statements and year-end audit adjustments may not have been made.

     3.2  Inspection Rights.  Each Major Investor shall have the right to visit
and inspect any of the properties of the Company or any of its subsidiaries, and
to discuss the affairs, finances and accounts of the Company or any of its
subsidiaries with its officers, and to review such information as is reasonably
requested all at such reasonable times and as often as may be reasonably
requested; provided, however, that the Company shall not be obligated under this
Section 3.2 with respect to a competitor of the Company or with respect to
information which the Board of Directors determines in good faith is
confidential and should not, therefore, be disclosed.

     3.3  Confidentiality of Records.  Each Investor agrees to use, and to use
its best efforts to insure that its authorized representatives use, the same
degree of care as such Investor uses to protect its own confidential information
to keep confidential any information furnished to it which the Company
identifies as being confidential or proprietary (so long as such information is
not in the public domain), except that such Investor may disclose such
proprietary or confidential information to any partner, subsidiary or parent of
such Investor for the purpose of evaluating its investment in the Company as
long as such partner, subsidiary or parent is advised of the confidentiality
provisions of this Section 3.3.

     3.4  Reservation of Common Stock.  The Company will at all times reserve
and keep available, solely for issuance and delivery upon the conversion of the
Preferred Stock, all Common Stock issuable from time to time upon such
conversion.

     3.5  Proprietary Information and Inventions Agreement. The Company shall
require all employees and consultants to execute and deliver a Proprietary
Information and Inventions Agreement in substantially the form attached to the
Purchase Agreement.

     3.6  Directors' Expenses.  The Company shall not pay any compensation to
any member of the Company's Board of Directors in connection with the
performance of their duties as a Director, provided however, the Company shall
pay reasonable expenses incurred by Directors in performance of their duties.

     3.7  Real Property Holding Corporation.  The Company covenants that it will
operate in a manner such that it will not become a "United States real property
holding corporation" as that term is defined in Section 897(c)(2) of the
Internal Revenue Code of 1986, as amended, and the regulations thereunder
("FIRPTA").  The Company agrees to make

                                      14
<PAGE>

determinations as to its status as a USRPHC, and will file statements concerning
those determinations with the Internal Revenue Service, in the manner and at the
times required under Reg. (S) 1.897-2(h), or any supplementary or successor
provision thereto. Within 30 days of a request from an Investor or any of its
partners, the Company will inform the requesting party, in the manner set forth
in Reg. (S) 1.897- 2(h)(1)(iv) or any supplementary or successor provision
thereto, whether that party's interest in the Company constitutes a United
States real property interest (within the meaning of Internal Revenue Code
Section 897(c)(1) and the regulations thereunder) and whether the Company has
provided to the Internal Revenue Service all required notices as to its USRPHC
status.

     3.8  Termination of Covenants.  All covenants of the Company contained in
Section 3 of this Agreement shall expire and terminate as to each Investor on
the effective date of the registration statement pertaining to the Initial
Offering.

SECTION 4.  Right of First Refusal.

     4.1  Subsequent Offerings.  Each Investor shall have a right of first
refusal to purchase up to its pro rata share of all Equity Securities, as
defined below, that the Company may, from time to time, propose to sell and
issue after the date of this Agreement, other than the Equity Securities
excluded by Section 4.5 hereof.  Each Investor's pro rata share is equal to the
ratio of (i) the number of shares of the Company's Common Stock (including all
shares of Common Stock issued or issuable upon conversion of the Shares) which
such Investor is deemed to be a holder immediately prior to the issuance of such
Equity Securities to (ii) the total number of shares of the Company's
outstanding Common Stock (including all shares of Common Stock issued or
issuable upon conversion of the Shares or upon the exercise of any outstanding
warrants or options) immediately prior to the issuance of the Equity Securities.
The term "Equity Securities" shall mean (i) any Common Stock, Preferred Stock or
other security of the Company, (ii) any security convertible, with or without
consideration, into any Common Stock, Preferred Stock or other security
(including any option, warrant or right to purchase such a convertible
security), (iii) any security carrying any option, warrant or right to subscribe
to or purchase any Common Stock, Preferred Stock or other security or (iv) any
such option, warrant or right.  The Right of First Refusal provided by this
Section 4.1 shall be applicable to only the initial sale or grant by the Company
of Equity Securities, but not upon the exercise or conversion thereof.

     4.2  Exercise and Waiver of Rights.  If the Company proposes to issue any
Equity Securities, it shall give each Investor written notice of its intention,
describing the Equity Securities, the price and the terms and conditions upon
which the Company proposes to issue the same.  Each Investor shall have fifteen
(15) days from the giving of such notice to agree to purchase up to its pro rata
share of the Equity Securities for the price and upon the terms and conditions
specified in the notice by giving written notice to the Company and stating
therein the quantity of Equity Securities to be purchased.  Notwithstanding the
foregoing, the Company shall not be required to offer or sell such Equity
Securities (i) if the holders of a majority of the Registrable Securities waive
such rights or (ii) to any Investor who would cause the Company to be in
violation of applicable federal securities laws by virtue of such offer or sale.

                                      15
<PAGE>

     4.3  Termination of Rights of First Refusal.  The rights of first refusal
established by this Section 4 shall not apply to, and shall terminate upon the
effective date of the registration statement pertaining to the Company's Initial
Offering.

     4.4  Transfer of Rights of First Refusal.  The rights of first refusal of
each Investor under this Section 4 may be transferred to the same parties,
subject to the same restrictions as any transfer of registration rights pursuant
to Section 2.10.

     4.5  Excluded Securities.  The rights of first refusal established by this
Section 4 shall have no application to any of the following Equity Securities:

          (a) shares of Common Stock (and/or options, warrants or other Common
Stock purchase rights issued pursuant to such options, warrants or other rights)
issued or to be issued to employees, officers or directors of, or consultants or
advisors to the Company or any subsidiary, pursuant to stock purchase or stock
option plans or other arrangements that are approved by the Board of Directors;

          (b) any Equity Securities issued for consideration other than cash
pursuant to a merger, consolidation, acquisition or similar business
combination;

          (c) shares of Common Stock issued in connection with any stock split,
stock dividend or recapitalization by the Company;

          (d) shares of Common Stock issued upon conversion of the Shares;

          (e) any Equity Securities issued in connection with any leasing
arrangement, loan or debt financing from a bank or similar financial institution
approved by the Board of Directors of the Company;

          (f) any Equity Securities that are issued by the Company pursuant to a
registration statement filed under the Securities Act;

          (g) any Equity Securities as determined by the Company's Board of
Directors, which Equity Securities are issued in connection with strategic
transactions involving the Company and other entities, including (i) joint
ventures, manufacturing, marketing or distribution arrangements or (ii)
technology transfer or development arrangements; and

          (h) any Equity Securities issued upon conversion or exercise of Equity
Securities outstanding on the date of this Agreement.

     4.6  Waiver.  The Investors waive their right of first refusal under prior
versions of this Agreement as to warrants granted by the Company to strategic
partners, including, without limitation, affiliates of Harvard Business School,
Anderson Consulting, The Richardson Company and Deutsche Banc Alex. Brown.

     4.7  Qualified Institutional Buyer.  Notwithstanding anything else set
forth in this Section 4, no Investor shall have any rights under this Section 4
with respect to any issuance of New Securities by the Company after August 1,
2000, unless such Investor is either a Qualified Institutional Buyer ("QIB") as
such term is defined in Rule 144A of the Securities Act or an

                                      16
<PAGE>

accredited investor ("Accredited Investor") within the meaning of Rule 501(a)(3)
of Regulation D under the Securities Act. The Company shall have no obligation
to notify any Investor who is not a QIB or an Accredited Investor of any
issuance of New Securities after August 1, 2000.

SECTION 5.  Miscellaneous.

     5.1  Governing Law.  This Agreement shall be governed by and construed
under the laws of the State of California as applied to agreements among
California residents entered into and to be performed entirely within
California. The parties hereto hereby (a) expressly consent to the personal
jurisdiction and venue of the state and federal courts located in Santa Clara
County, California for any action brought by either party to interpret or
enforce any provision of this Agreement and (b) agree not to assert (by way of
motion, as a defense or otherwise), in any such action any claim that such legal
proceeding has been brought in an inconvenient forum.

     5.2  Survival.  The representations, warranties, covenants, and agreements
made herein shall survive any investigation made by any Holder and the closing
of the transactions contemplated hereby.  All statements as to factual matters
contained in any certificate or other instrument delivered by or on behalf of
the Company pursuant hereto in connection with the transactions contemplated
hereby shall be deemed to be representations and warranties by the Company
hereunder solely as of the date of such certificate or instrument.

     5.3  Successors and Assigns.  Except as otherwise expressly provided
herein, the provisions hereof shall inure to the benefit of, and be binding
upon, the successors, assigns, heirs, executors, and administrators of the
parties hereto and shall inure to the benefit of and be enforceable by each
person who shall be a holder of Registrable Securities from time to time;
provided, however, that prior to the receipt by the Company of adequate written
notice of the transfer of any Registrable Securities specifying the full name
and address of the transferee, the Company may deem and treat the person listed
as the holder of such shares in its records as the absolute owner and holder of
such shares for all purposes, including the payment of dividends or any
redemption price.

     5.4  Entire Agreement.  This Agreement and the Purchase Agreement and the
other documents delivered pursuant thereto constitute the full and entire
understanding and agreement between the parties with regard to the subjects
hereof and no party shall be liable or bound to any other in any manner by any
representations, warranties, covenants and agreements except as specifically set
forth herein and therein.

     5.5  Severability.  In case any provision of the Agreement shall be
invalid, illegal, or unenforceable, the validity, legality, and enforceability
of the remaining provisions shall not in any way be affected or impaired
thereby.

     5.6  Amendment and Waiver.

          (a) Except as otherwise expressly provided, this Agreement may be
amended or modified only upon the written consent of the Company and the holders
of at least sixty-six and two-thirds percent (66 2/3%) of the Registrable
Securities.

                                      17
<PAGE>

          (b) Except as otherwise expressly provided, the obligations of the
Company and the rights of the Holders under this Agreement may be waived only
with the written consent of the holders of at least sixty-six and two-thirds
percent (66 2/3%) of the Registrable Securities.

          (c) Notwithstanding the foregoing, this Agreement may be amended with
only the written consent of the Company to include additional purchasers of
Shares as "Investors," "Holders" and parties hereto.

     5.7  Delays or Omissions.  It is agreed that no delay or omission to
exercise any right, power, or remedy accruing to any Holder, upon any breach,
default or noncompliance of the Company under this Agreement shall impair any
such right, power, or remedy, nor shall it be construed to be a waiver of any
such breach, default or noncompliance, or any acquiescence therein, or of any
similar breach, default or noncompliance thereafter occurring.  It is further
agreed that any waiver, permit, consent, or approval of any kind or character on
any Holder's part of any breach, default or noncompliance under the Agreement or
any waiver on such Holder's part of any provisions or conditions of this
Agreement must be in writing and shall be effective only to the extent
specifically set forth in such writing.  All remedies, either under this
Agreement, by law, or otherwise afforded to Holders, shall be cumulative and not
alternative.

     5.8  Notices.  All notices required or permitted hereunder shall be in
writing and shall be deemed effectively given:  (a) upon personal delivery to
the party to be notified, (b) when sent by confirmed telex or facsimile if sent
during normal business hours of the recipient; if not, then on the next business
day, (c) five (5) days after having been sent by registered or certified mail,
return receipt requested, postage prepaid, or (d) one (1) day after deposit with
a nationally recognized overnight courier, specifying next day delivery, with
written verification of receipt.  All communications shall be sent to the party
at the address as set forth on Schedule I attached hereto or at such other
address as such party may designate by ten (10) days advance written notice to
the other parties hereto.

     5.9  Attorneys' Fees.  In the event that any dispute among the parties to
this Agreement should result in litigation, the prevailing party in such dispute
shall be entitled to recover from the losing party all fees, costs and expenses
of enforcing any right of such prevailing party under or with respect to this
Agreement, including without limitation, such reasonable fees and expenses of
attorneys and accountants, which shall include, without limitation, all fees,
costs and expenses of appeals.

     5.10 Titles and Subtitles.  The titles of the sections and subsections of
this Agreement are for convenience of reference only and are not to be
considered in construing this Agreement.

     5.11 Counterparts.  This Agreement may be executed in any number of
counterparts, each of which shall be an original, but all of which together
shall constitute one instrument.

     5.12 Consent and Waiver.  Each Investor hereby:

          (a) consents, on behalf of all such "Investors," under Sections
5.6(a), 5.6(b) and 5.6(c) of this Agreement, to the registration rights granted
to Holders hereunder; and

          (b) waives, on behalf of all such "Investors," such "Investors" rights
of first refusal, and related rights to notice, under Section 4.1 and Section
4.2 of this Agreement as they

                                      18
<PAGE>

apply to the issuance of Series A Stock, Series B Stock, Series B-1 Stock,
Series C Stock, Series D Stock, Series E Stock, Series F Stock and the Comdisco
Warrants.

                                      19
<PAGE>

     In Witness Whereof, the parties hereto have executed this Amended and
Restated Investor Rights Agreement as of the date set forth in the first
paragraph hereof.

COMPANY

Docent, Inc.

By: ___________________________________________
     David R. Ellett
     President and Chief Executive Officer

                                      S-1
<PAGE>

         In Witness Whereof, the parties hereto have executed this Amended and
Restated Investor Rights Agreement as of the date set forth in the first
paragraph hereof.

<TABLE>
<S>                                                            <C>
INVESTORS:                                                     IDS Life Series Fund, Incorporated (Equity Portfolio)

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

Norwest Venture Partners, VI                                   Bernard V. and Theresa S. Vonderschmitt
a Minnesota Limited Partnership,                               Joint Declaration of Trust dtd 1/4/96

By:    Itasca VC Partners VI, L.L.P,
       General Partner

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

Advanced Technology Ventures IV

By:_____________________________________________________       ________________________________________________________
                                                               Alvin Eugene Banman
Print Name:_____________________________________________

Title:__________________________________________________

Gilde IT Fund

By:_____________________________________________________       ________________________________________________________
                                                               Michiko Ikuta
Print Name:_____________________________________________

Title:__________________________________________________
</TABLE>

                                      S-2
<PAGE>

<TABLE>
<S>                                                            <C>
Comdisco                                                       GC&H Investments

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

________________________________________________________       ________________________________________________________
Pardner Wynn                                                   Frank Poirier

Credit Suisse First Boston                                     BancBoston Ventures Inc.
Venture Fund I, L.P.

By:  QBB Management I, L.L.C.
       General Partner                                         By:_____________________________________________________

By:  ___________________________________________________       Print Name:_____________________________________________
       George Boutros
       Member                                                  Title:__________________________________________________

Citiventure 96 Partnership, L.P.                               Chancellor Private Capital
                                                               Partners III, L.P.

By:  INVESCO Private Capital, Inc.,
    As Investment Adviser and Attorney-in-Fact                 By:  CPCP Associates, L.P., its General Partner

                                                                       By:  INVESCO Private Capital, Inc.,
                                                                              Its General Partner

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________
</TABLE>

                                      S-3
<PAGE>

<TABLE>
<S>                                                            <C>
Chancellor Private Capital Offshore                            Chancellor Private Capital Offshore
Partners II, L.P.                                              Partners I, C.V.

By: CPCP Associates, L.P., its Investment                      By:  Chancellor KME IV, L.P., its Investment General
General Partner                                                Partner

            By:  INVESCO Private Capital, Inc.,                            By:  INVESCO Private Capital, Inc.,
                  Its General Partner                                            Its General Partner

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

Van Wagoner Funds                                              Apollo Group, Inc.

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

George Brown Bolton                                            Richard Berkeley

________________________________________________________       ________________________________________________________

DRW Venture Partners LP                                        Kathryn E. Coffey

By:_____________________________________________________       ________________________________________________________

Print Name:_____________________________________________

Title:__________________________________________________
</TABLE>

                                      S-4
<PAGE>

<TABLE>
<S>                                                            <C>
GDC Partners 2000 Fund, LLC                                    Hampton Partners X

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

SELIGMAN INVESTMENT OPPORTUNITIES (MASTER)                     SELIGMAN COMMUNICATIONS AND INFORMATION FUND, INC.
FUND-NTV PORTFOLIO

By:  J. & W. Seligman & Co. Incorporated, its investment       By:  J. & W. Seligman & Co. Incorporated, its investment
advisor                                                        advisor

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

Barbara Herrington                                             SELIGMAN NEW TECHNOLOGIES FUND, INC.

                                                               By:  J. & W. Seligman & Co. Incorporated, its investment
________________________________________________________       advisor

                                                               By:_____________________________________________________
Keith Gay
                                                               Print Name:_____________________________________________

________________________________________________________       Title:__________________________________________________
</TABLE>

                                      S-5
<PAGE>

<TABLE>
<S>                                                            <C>
Fred McCrea                                                    Geoff Flynn

________________________________________________________       ________________________________________________________

Jeffrey Liu                                                    Greg Isaacs

________________________________________________________       ________________________________________________________

Pillsbury Venture Fund III                                     Jorge del Calvo and Geraldine Ongkeko as husband and wife

By:_____________________________________________________

Print Name:_____________________________________________       ________________________________________________________

Title:__________________________________________________       ________________________________________________________

US Development Capital Portfolio Company                       James A. Moore

By:_____________________________________________________       ________________________________________________________

Print Name:_____________________________________________

Title:__________________________________________________

Peter P. Appert                                                Donald D. Notman, Jr.

________________________________________________________       ________________________________________________________
</TABLE>

                                      S-6

<PAGE>

<TABLE>
<S>                                                            <C>
MBA Investment Group                                           GE Capital Equity Investments, Inc.

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

Chancellor Private Capital III, L.P.                           Stephen Wurzburg

By:_____________________________________________________       ________________________________________________________

Print Name:_____________________________________________

Title:__________________________________________________

Anderson Consulting Ventures                                   DHM Arcadia Partner, LP

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________

Chancellor Private Capital Offshore Partners II, L.P.          Citiventure 96 Partnership, L.P.

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________
</TABLE>

                                      S-7
<PAGE>

<TABLE>
<S>                                                            <C>
Van Wagoner Capital Partners, L.P.                             Van Wagoner Crossover Fund, LP

By:_____________________________________________________       By:_____________________________________________________

Print Name:_____________________________________________       Print Name:_____________________________________________

Title:__________________________________________________       Title:__________________________________________________
</TABLE>

                                      S-8
<PAGE>

                                   Schedule I

                              Schedule of Investors

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
Norwest Venture Partners, VI              2,592,592      984,275       410,417     2,150,539    1,398,601       531,915
A Minnesota Limited Partnership,

By: Itasca VC Partners VI, L.L.P.,

General Partner

245 Lytton Avenue, Suite 250
Palo Alto, CA 94301
Attn:  Kevin Hall
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Advanced Technology Ventures IV           2,592,592      984,275       410,417       403,230      699,301       196,809

485 Ramona, Street Suite 200
Palo Alto, CA 94301
Attn:  Jos Henkens
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Pardner Wynn                                370,370       10,000         4,166         5,000           --            --

1011 E. Sharpsburg, Apt. 518
Spokane, WA 99208
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Bernard V. and Theresa S.                    74,074           --            --            --           --            --
Vonderschmitt Joint
Declaration of Trust Dtd 1/4/96

510 West Mendel Lane
Jasper, IN 47546

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Alvin Eugene Banman                          37,037           --            --            --           --            --

272 Delphi Circle
Los Altos, CA 94022
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-1
<PAGE>

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
Michiko Ikuta                                37,037           --            --            --           --            --

Lillian Hill
Despository Trust

55 Water Street, 2/nd/ Sublevel
New York, NY  10000

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

GC&H Investments                             74,074       21,450         8,333        19,263           --            --

One Maritime Plaza, 20/th/ Floor
San Francisco, CA  94111

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Frank Poirier                                22,222           --            --            --           --            --

8316 Desert Quail Drive
Las Vegas, NV 89128

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Gilde IT Fund                                    --           --            --            --    1,048,951       132,979

P.O. Box 85067
3508 AB Utrecht
The Netherlands
Attn:  Albert Bokma

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Chancellor Private Capital Partners              --           --            --            --      243,706            --
III, L.P.

1166 6/th/ Avenue, Floor 25
New York, NY  10036

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Citiventure 96 Partnership, L.P.                 --           --            --            --    1,061,888            --

1166 6/th/ Avenue, Floor 25
New York, NY 10036

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Chancellor Private Capital Offshore
Partners II, L.P.                                --           --            --            --      401,399            --

1166 6/th/ Avenue, Floor 25
New York, NY 10036

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-2
<PAGE>

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
Chancellor Private Capital Offshore              --           --            --            --       41,259            --
Partners I, C.V.

1166 6/th/ Avenue, Floor 25
New York, NY 10036
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
Comdisco, Inc.                                   --           --            --            --       87,413         6,649

100 Hamilton Avenue Suite 104A
Palo Alto, CA  94301
Attn:  Jim Labe

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Credit Suisse First Boston                       --           --            --            --      699,301            --

2400 Hanover Street
Palo Alto, CA 94304

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

BancBoston Ventures Inc.                         --           --            --            --      524,476        39,894

435 Tasso Street
Suite 250
Palo Alto, CA 94301
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

IDS Life Series Fund, Incorporated
(Equity Portfolio)                               --           --            --            --           --       265,957

220 South 6/th/ Street
Suite 2200
Minneapolis, MN 55402
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Berkeley, Richard
                                                 --           --            --            --           --         3,325
110 Castlewood Road
Baltimore, MD 21210

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Bolton, George Brown                             --           --            --            --           --         3,325

2655 Scott Street
San Francisco, CA 94123

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Coffey, Kathryn E.                               --           --            --            --           --         3,325

101 California Street
48/th/ Floor
San Francisco, CA 94111
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-3
<PAGE>

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
DRW Venture Partners LP                          --           --            --            --           --        33,245

60 South Sixth Street
Suite 1800
Minneapolis, MN 55402
Attn:  Jeffrey P. Greiner

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

GDC Partners 2000 Fund, LLC                      --           --            --            --           --        19,947

Gibson, Dunn & Crutcher LLP
333 South Grand Avenue
Los Angeles, CA 90071
Attn:  Charles E. Woodhouse

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Hampton Partners X                               --           --            --            --           --        39,894

Hampton Group LLC
Attn:  Steven Shulman
Liberty Lane
Hampton, NH 03842

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Herrington, Barbara                              --           --            --            --           --         3,325

1456 Edgewood Drive
Palo Alto, CA 94301

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Seligman Investment Opportunities
(Master) Fund-NTV Portfolio                      --           --            --            --           --       101,064

J.W. Seligman
125 University Avenue
Palo Alto, CA 94301
Attn:  Paul Wick

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Seligman New Technologies Fund, Inc.             --           --            --            --           --       430,851

J.W. Seligman
125 University Avenue
Palo Alto, CA 94301
Attn:  Paul Wick

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Jorge Del Calvo and Geraldine
Ongkeko as husband and wife                      --           --            --            --           --        17,288

Pillsbury Madison & Sutro LLP
2550 Hanover Street
Palo Alto, CA 94304
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-4
<PAGE>

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
Liu, Jeffrey                                     --           --            --            --           --         3,325

924 Clayton St.
San Francisco, CA 94117

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Moore, James A.                                  --           --            --            --           --         3,325

2355 Vallejo Street
San Francisco, CA 94123

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Pillsbury Venture Fund III                       --           --            --            --           --        19,947

Pillsbury Madison & Sutro LLP
2550 Hanover Street
Palo Alto, CA 94304
Attn:  Jorge del Calvo

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Geoff Flynn                                      --           --            --            --           --         1,995

One Montgomery Street
Suite 3700
San Francisco, CA 94104
Attn:  Mike Ogborne

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Keith Gay                                        --           --            --            --           --         1,995

One Montgomery Street
Suite 3700
San Francisco, CA 94104
Attn:  Mike Ogborne

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Greg Isaacs                                      --           --            --            --           --           665

One Montgomery Street
Suite 3700
San Francisco, CA 94104
Attn:  Mike Ogborne

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Fred McCrea                                      --           --            --            --           --           665

One Montgomery Street
Suite 3700
San Francisco, CA 94104
Attn:  Mike Ogborne
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-5
<PAGE>

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
US Development Capital Portfolio
Company                                          --           --            --            --           --       132,979

Sims, Moss, Kline & Davis LLP
400 Northpark Town Center
Suite 310
1000 Abernathy Road, NE
Altalnta, GA 30328
Attn:  Raymond Moss

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Van Wagoner Funds                                --           --            --            --           --       341,917

345 California Street
Suite 2450
San Francisco, CA 94104
Attn:  Garrett Van Wagoner
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Van Wagoner Capital Partners, L.P.               --           --            --            --           --         4,092

346 California Street
Suite 2450
San Francisco, CA 94104
Attn:  Garrett Van Wagoner

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Van Wagoner Crossover Fund, LP                   --           --            --            --           --       185,906

347 California Street
Suite 2450
San Francisco, CA 94104
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Appert, Peter P.                                 --           --            --            --           --         3,325

101 California Street
46/th/ Floor
San Francisco, CA 94111

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Notman, Donald D. Jr.                            --           --            --            --           --         3,325

One South Street
25/th/ Floor
Baltimore, MD 21202

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

MBA Investment Group                             --           --            --            --           --        20,000

229 Glenn Road
Ardmore, PA 19003

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

DHM Arcadia Partners, LP                         --           --            --            --      174,825

One Court Street
Boston, Ma 02108
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-6
<PAGE>

<TABLE>
<CAPTION>
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
                                        Number of     Number of    Number of     Number of     Number of    Number of     Number of
                                        Shares of     Shares of    Shares of     Shares of     Shares of    Shares of     Shares of
                                         Series A     Series B     Series B-1     Series C     Series D      Series E      Series F
Name of Person or Entity                Preferred     Preferred    Preferred     Preferred     Preferred    Preferred     Preferred
-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
<S>                                    <C>           <C>          <C>           <C>           <C>          <C>           <C>
Invesco                                           --            --             --             --            --

____________________________
____________________________
____________________________

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------

Andersen Consulting Ventures                      --            --             --             --            --

____________________________
____________________________
____________________________

-------------------------------------- ------------- ------------ ------------- ------------- ------------ ------------- -----------
</TABLE>

                                     SCH-7<PAGE>

                                                                    EXHIBIT 10.1

                          MEMORANDUM OF UNDERSTANDING

This Memorandum of Understanding ("MOU") made at Bangalore on this 30th day of
June , 2000 by and between:

1.   Wipro Limited, a company incorporated under the laws of India, having its
     registered office at Doddakannelli, Sarjapur Road, Bangalore - 560 035
     (hereinafter referred to as "Wipro" which expression shall wherever the
     context otherwise requires includes its nominees, legal representatives and
     successors);

2.   The Parties listed in Schedule 1 to this Agreement (hereinafter
     individually referred to by the Abbreviation in the said Schedule and
     collectively referred to as "New Promoters" which expression shall, unless
     the context otherwise requires include their respective nominees, legal
     representatives and successors.

Whereas:

1.  Peripherals System Division ("PSD") is the computer peripheral business of
    Wipro. It is currently engaged in design, development, manufacture,
    marketing, sales, distribution and support of computer peripherals. Its
    business office is located at 2nd floor, Basappa Complex, Lavelle Road and
    manufacturing facility located at 312, Hebbal Industrial Area, Mysore. It
    has regional / branch / sales / support offices /warehouses, at various
    locations in the country and operates from independent locations or from
    locations shared with other offices of Wipro. Some business associates also
    refer to PSD as Wipro Peripherals.

2.  The New Promoters are in the process of setting up a company with the name
    of  Wipro e Peripherals Limited ("NewCo").

3.  After the incorporation of NewCo and with effect from the effective date,
    Wipro has decided to transfer PSD to NewCo.

4.  The Parties hereto are keen to set out their business and commercial
    understanding / relationship that would form the basis for the finalisation
    of definitive agreement(s), which would set out the contractual rights and
    obligations of the Parties.

5.  The Parties agree that they shall proceed forthwith with the implementation
    of the provisions of this MOU.

                                                                               1
<PAGE>

NOW THEREFORE THIS MOU WITNESSETH AS FOLLOWS:

1.   Incorporation of NewCo and its Financing

1.1  NewCo is being incorporated with a total authorised capital of Rupees 100
     Million with the main objects to design, develop, manufacture, market,
     trade, maintain and export computer peripherals.The authorised capital will
     subsequently be increased to Rupees 150 Million in accordance with the
     provisions of the Companies Act, 1956.

1.2  This MOU sets out various rights and obligations on the part of NewCo. The
     New Promoters are entering into this MOU on behalf of NewCo, which is to be
     incorporated. Consequently, the New Promoters undertake to ensure that
     NewCo accepts the provisions of this MOU in accordance with the provisions
     of the Specific Relief Act, with respect to pre-incorporation contracts. If
     NewCo fails to accept the provisions of this MOU, the provisions of this
     MOU shall not take effect and Wipro shall not be obligated to enter into
     any definitive agreements in relation to the transfer the PSD to NewCo.

1.3  NewCo shall issue equity share capital (par value of Rs. 10) up to Rs. 140
     Million.

1.4  The total issued and paid up equity capital of NewCo will be as follows:

     (a)  39% would be allotted to Wipro in terms of Clause 2.2(a) herein.
     (b)  26% would be allotted to the New Promoters and PSD employees. Such
          allotments would exclude the allotment of shares of NewCo consequent
          to Clause 5.2/ 5.3 of this MOU.
     (c)  Balance 35% would be allotted to employees, business associates and
          other strategic investors of Wipro.

     The equity contribution of the New Promoters and employees referred to in
     (c) above will be fully paid up latest within 30 days from the effective
     date.

2.   Transfer of the PSD by Wipro to NewCo

2.1  Wipro will transfer its PSD as a going concern to NewCo for a consideration
     as set out in Clause 2.2 hereto with effect from  September 1, 2000
     (effective date). Subject to the terms of this MOU, the transfer would
     inter alia include the transfer of the following:

     a.  All the assets and liabilities as reflected in the books of the PSD.
     b.  All the plant, machinery, equipment, furniture and fixtures situated at
         the PSD factory at Mysore
     c.  The land leased to Wipro from KIADB at Mysore on which the factory is
         situated subject to NewCo paying all the charges for the said transfer
         as also the consideration payable to KIADB for the transfer of the land
         upon execution of the sale deed by and between KIADB and either Wipro
         or NewCo. Provided however, that if the said land needs to be
         transferred to Wipro first and then to NewCo, NewCo will pay the
         charges only for the transfer between Wipro and NewCo.

                                                                               2
<PAGE>

     d.  All the employees of the PSD mutually identified by Wipro and the New
         Promoters.
     e.  The dealer and franchisee channel contracts associated with, and
         selling, PSD products.
     f.  All agreements, if any, with PSD's principals and collaborators
         including Epson, HP, Printonix and IBM (in accordance with the terms
         and conditions in such agreements)
     g.  All assets lying at all locations from which PSD currently operate.
     h.  Intellectual property subject to Clause 7 of this MOU.

2.2  The consideration for the transfer of the PSD would be as follows:

     (a)  By allotment to Wipro equity shares of NewCo which post issue (not
          including issue of shares under clause 5.2 and 5.3)would constitute
          39% of the total paid up equity capital of Rupees 140 Million.
     (b)  Issue and allotment to Wipro 12.5% 5 year redeemable secured
          debentures worth Rupees 100 million which will be redeemed in 10
          quarterly installments with a moratorium of 10 quarters from the
          effective date. Interest will be payable quarterly rear-ended basis.
     (c)  Balance Rupees 85.4 Million by way of cheque.

     The consideration set out in b and c above, will stand adjusted to the
     actual size of  net capital employed as of August 31, 2000 as compared to
     May 31, 2000, based on the balance sheet as of the effective date.

2.3  The allotment of equity shares and debentures and the payment of the monies
     as per Clause 2.2 above shall be made as of the effective date.

2.4  Each party will bear its own costs for giving effect to this MOU and
     consequent definitive agreements. It is clarified that NewCo will bear the
     cost of stamp duty with respect to the transfer of PSD, wherever
     applicable.

3.  Shareholder Issues

3.1  Wipro shall not be entitled to sell 15% of the total equity of 39 % of
     NewCo for a period of three years from the effective date except to the New
     Promoters as set out in Clause 3.2 below. After the period of three years,
     Wipro shall be free, subject to Clause 3.3 hereto, to sell this 15% stake
     to any third person and in accordance with such terms and conditions as it
     deems fit.

                                                                               3
<PAGE>

3.2  During the period of three years that Wipro is prohibited from selling 15%
     of the total equity of NewCo (referred to in Clause 3.1 above), the New
     Promoters will have a right to buy from Wipro and Wipro is obligated to
     sell the said 15 % of total equity of NewCo at a price determined as
     follows:

     (a)  Price if right exercised prior to IPO:

          (i)  If the New Promoters have not made a sale in accordance with
               Clause 3.11, the price shall be Rs. 54 per share. If the shares
               are bought earlier than the third year from the effective date,
               the price shall be discounted by 12% per annum.

          (ii) If the New Promoters have made a sale in accordance with Clause
               3.11, the price shall be the higher of the price determined in
               accordance with (i) above or 75% of the price per share the New
               Promoters received for the sale under Clause 3.11.

     (b)  Price if right exercised after IPO:

          The price shall be at the higher of the price determined in accordance
          with Clause 3.2(a)(i) above or 75% of the market value whichever is
          higher. Market value is to be calculated on the basis of the average
          closing price on the BSE / NSE (if listed in India) or any overseas
          exchange (if listed abroad), whichever is higher,  for the trading
          sessions of the preceding 6 weeks.

3.3. Wipro will be free (a) at all times to sell 24% of the total equity in
     NewCo to any third person; and (b) after a period of three years from the
     effective date (in accordance with Clause 3.1 hereto) to sell 15% of the
     total equity in NewCo to any third person.

     Provided the New Promoters are made an offer for such shares (the offer
     including the terms and conditions thereof). In the event the New Promoters
     decide to reject such offer, Wipro shall be entitled to offer such shares
     to any third party at a price that is not lower than the price referred to
     in Wipro's offer to the New Promoters and on such terms and conditions that
     are no more favourable than those set forth in the said offer.

3.4. New Co can initially issue the capital to any of the persons mentioned in
     Clause 1.4(c) above on mutually agreed basis and shall not be at face
     value. Issue of capital to New Promoters in accordance with Clause 1.4(b)
     will be at face value. Shares issued at the face value but linked to
     Preference shares will be considered as shares issued at a premium.

                                                                               4
<PAGE>

3.5.  Any issue of capital subsequently (i.e. after the initial issue set out in
      Clause 1.4 and 3.4 hereto) to any investor / strategic partner will be as
      per the mutual agreement of the Parties and in accordance with the terms
      and conditions contained herein. For 24 months from the effective date,
      Wipro will not place any unreasonable terms for such issue particularly if
      the valuation of such issue (including Initial Public Issue (IPO)) is
      higher by on 30% per annum than the initial issue referred to above. After
      the period of 24 months, Wipro shall be entitled to withhold consent at
      its own discretion.

3.6.  NewCo will have five directors. If Wipro holds more than 20% of NewCo's
      equity, it will have a right to nominate two directors, one of whom shall
      be a permanent director of the Company. If Wipro holds more than 5% and
      less than 20% of NewCo's equity, it will have the right to nominate one
      director who shall be a permanent director. If Wipro holds less than 5% of
      the NewCo's equity, it shall not have the right to nominate any director.
      The new promoters will have a right to nominate the remaining directors,
      one of whom will be a permanent director of the company. The directors
      shall be appointed by NewCo in general meeting.

3.7.  NewCo, at its option, can increase the number of directors to seven. Any
      increase in the number of directors beyond seven will need the prior
      written consent of Wipro.

3.8.  Wipro will co-operate with the New Promoters in relation to issues of
      management and shall work together with the New Promoters to ensure that
      they vote together on all matters that are referred to the Board.

3.9.  The following super-majority items shall require a positive affirmative
      vote of the permanent director nominated by Wipro (at the Board level) and
      the positive affirmative vote of Wipro at any shareholder meeting where
      such item is considered:

     (a)  Sale by the New Promoters of any or all of their shares in NewCo to
          any third party except shares they acquired post "initial issue at
          face value" by way of ESOPs or otherwise.

          Provided that item (a) herein shall require a positive affirmative
          vote of Wipro as referred to above for a period of [three]  years from
          the effective date.

     (b)  NewCo undertaking or proposing to undertake any "new business
          activity" without the express written consent of Wipro. Provided that
          Wipro will not unreasonably withhold consent unless in good faith it
          is of the view that the "new business activity" conflicts with, or is
          in competition with, its own business activities as of such date.

          Provided that item (b) herein shall require a positive affirmative
          vote of Wipro as referred to above for a period of three years only
          from the effective date.

                                                                               5
<PAGE>

          For purposes of Clauses (b), the following may be noted:

          .  It is clarified that "new business activity" will not refer to the
             business activity with respect to computer/ internet peripherals
             and software / firmware / services in relation to such peripheral
             products. Provided that in case of software services, it shall not
             exceed 5% of the total turnover of NewCo, beyond which it will be
             considered as new business activity.

          .  Peripherals above refers to all devices / equipments capable of
             connecting to / with computers and networks including telecom /
             datacom networks.

          .  Business activity, above, includes design, development,
             manufacture, marketing, sales, distribution, trading and support
             with or without the help of web/internet.)

3.10  Wipro will not enter into the business of manufacturing of dot matrix
      printers for a period of three years and for this undertaking NewCo will
      pay Wipro a non-compete fee of Rupees Twenty Five Million per year for a
      period of three years.

3.11  For the first three years or till the expiry of one year after the IPO
      whichever is later, the New Promoters will not be entitled to sell their
      shares obtained by way of the "initial issue" in the Company without
      Wipro's consent. Thereafter till the end of the fifth year, they will be
      entitled to sell their stake in NewCo in favour of a third party provided
      such third party offers to purchase, on a pro-rata basis, the shares held
      by Wipro in NewCo on the same terms and conditions. Wipro shall be
      entitled to accept the offer, partially accept the offer or reject such
      offer. In case Wipro decides to reject the offer ,Wipro will purchase the
      shares of New Promoters at the same terms and conditions (including price)
      which were offered by the third party. After the end of the fifth year,
      the New Promoters shall be free to sell their stake in NewCo without any
      restriction.

4.    Relationship between Wipro and NewCo

4.1   In consideration of 4.2 below ,NewCo will give Wipro a discount of [not
      less than] Rupees 10 million per year for three years on the purchases
      made by Wipro from NewCo. The details of the same will be worked out by
      and between NewCo and Wipro. This payment is to be made quarterly within
      30 days of end of the quarter subject to deduction of taxes (including
      TDS) if applicable.Wipro will ensure a minimum business as agreed between
      Wipro and new company.

4.2   Wipro will treat NewCo as a most preferred vendor. Similarly NewCo will
      treat Wipro as a most preferred customer.

                                                                               6
<PAGE>

5     HR / Employee related issues

5.1.  The employees of PSD are classified (in Schedule 2 to this MOU) into:

      (a)  The employees whom NewCo does not want and Wipro wants will be
           transferred to Wipro within 3 to 6 months from the effective date.
           Till the date of transfer they shall be on deputation with NewCo and
           the total cost for such employees during such period (including
           deferred benefits) will be to NewCo's account.

      (b)  The employees whom NewCo and Wipro want will be given an option to be
           transferred to Wipro within 24 months of the effective date. Wherever
           the employee exercises the option to be transferred to Wipro, the
           exercise price in case of outstanding Wipro stock options would get
           adjusted to the extent of the upward or downward movement of stock
           during the period such employee was with NewCo.

      (c)  The employees whom NewCo does not want them and in relation to whom
           Wipro has to take a decision.

      (d)  The balance employees who will remain with PSD and will have no
           option to be transferred to Wipro.

      (e)  Wipro and new co will work out a joint action for such difficult
           employees wanting to go against above understanding.Cost of such
           action will be jointly shared

5.2   All employees, who have Wipro ESOPs will be given a NewCo ESOPs to
      compensate them for the expected value appreciation, for which a mechanism
      will be worked out by NewCo and the concerned employees.

5.3   All employees who have WERT shares will be given a proportionate equal
      value of NewCo shares (not options) to compensate them for the expected
      value appreciation. A mechanism will be worked out by NewCo and the
      concerned employees.

5.4   NewCo and Wipro will have an agreement of not hiring employees from each
      other for a period of 3 years without each other's prior written consent.

5.5   Subject to the terms of this MOU, all the employees transferred to NewCo
      from Wipro will be assured continuity of service. Consistent with this
      requirement, all employee deferred benefits which are funded and/or
      provided for shall be transferred to NewCo.

                                                                               7
<PAGE>

5.6   It is agreed that NewCo will not offer additional ESOPs in excess of 10%
      per annum of the total paid up equity capital of the Company without the
      prior written consent of Wipro.

6.0   IPO / Merger/Acquisitions etc

6.1   NewCo will have the right to go for any IPO on any stock exchange. NewCo
      will ensure that Wipro's name is not used for any IPO activity and that
      Wipro will not be treated as a "promoter" for SEBI purposes. In addition,
      appropriate and adequate disclosure will be made with respect to Wipro's
      decision to focus on its software business. All documents pertaining to
      the IPO will be vetted and approved by Wipro to ensure the above.

6.2   New Co can acquire and/or invest in any company provided it is not engaged
      in any `new business activity' (as defined in Clause 3.9). This
      restriction is applicable only for three years from the effective date.

6.3   Notwithstanding clause 6.2,NewCo shall be entitled to make any
      acquisitions / investments in any company / undertaking subject to the
      limit of 19% of the investee company or Rs. 40 Million (whichever is
      higher) without obtaining Wipro's prior written consent. Any acquisition /
      investment beyond these limits will need the prior written consent of
      Wipro. Provided however that NewCo will not be entitled to make any
      acquisition / investment in a new company / undertaking if it has
      defaulted in any payments to Wipro due under this MOU.

6.4   NewCo can restructure itself in any lega forml including demerger and
      slump sale if all dues to Wipro have been paid.In any such demerger and
      slump sale Wipro's equity holding(in terms of percentage) in the new legal
      entity will not be lower than Wipro holding in NewCo.

6.5   NewCo shall be entitled to involve itself in any merger / acquisition
      subject to following conditions:

      a.  At Wipro's option, all equity / debenture ownership is transferred /
          bought back before such an event.
      b.  There is adequate protection for management of Wipro branded products
          marketed by NewCo as stipulated by Wipro
      c.  The basic parameters of this MOU are not affected in any way, without
          the consent of Wipro.

                                                                               8
<PAGE>

7.   Intellectual Property

7.1  Within one year of the effective date or 6 months prior to its IPO,
     whichever is later, NewCo shall change it's name to ensure that Wipro's
     name is no longer used.

7.2  NewCo will have a right to use Wipro brand for its existing products for a
     period of three years for which it will pay a royalty of Rupees Three
     Million per year for three years. Use of the Wipro brand in relation to any
     new product that NewCo will launch will require Wipro's prior written
     consent. Wipro shall not withhold consent unreasonably for two years from
     the effective date. Thereafter Wipro shall be free to withhold consent at
     its own discretion.After three years the right to use Wipro brand can be
     extended subject to mutual agreement.

7.3  NewCo will be required to take all necessary and reasonable steps to ensure
     that the Wipro brandname is protected and used in a manner that enhances
     the value of the brand and consistent with such requirements that Wipro may
     stipulate from time to time.

7.4  NewCo will pay Wipro an amount of Rupees Twenty Million per year for three
     years towards its contribution for the promotion of the Wipro brandname.
     Wipro shall use its best efforts to provide reasonable publicity to the
     products of NewCo in its advertisement campaigns.

7.5  While Wipro will own all the rights of Wipro brand, Wipro will transfer to
     NewCo its rights of all sub brands of the PSD including Longlife, Peace of
     Mind, Proline, Lx, Ex, LQ, Fx etc. to the extent Wipro has rights in them.
     Continuance of the the rights for Geniuswriters in the peripherals business
     will be re-discussed at the end of three years and will be mutually agreed.

8    Transition

8.1  Wipro will continue to manage PF, Gratuity and pension funds for the
     employees of the transferred to NewCo until alternate arrangements are made
     by NewCo. NewCo shall put these alternate arrangements in place within a
     reasonable time. When alternate arrangements are available Wipro will
     transfer all employee credits to similar fund in NewCo.

8.2  New Promoters will take over the management on the effective date and will
     run it on trusteeship basis until all formalities are completed and
     approvals are obtained.

                                                                               9
<PAGE>

8.3  MOU will be subject to legal due diligence by the new Promoters 's legal
     counsel and Wipro and NewCo obtaining all requisite internal corporate
     approvals (which shall include a shareholder approval by Wipro). Parties
     will make good faith efforts to ensure that these approvals are obtained.

8.4  Till the effective date, the NewCo will be managed by a board comprising of
     two nominees from Wipro (Mr. Arun K. Thiagarajan and Mr S. C. Senapaty) and
     a nominee from New Promoters (Mr R. N. Agarwal). The nominee of the New
     Promoters will act as the CEO of NewCo.

8.5  All existing interdivisional arrangements will continue for 4 months for
     telephones, data communication, rentals etc. except that these will
     structured and formalized and paid for by NewCo. However no corporate and /
     or group overheads will be payable from the effective date. A list of all
     receivables and payables to and from Wipro will be made as on effective
     date and settled within a month by actual payments / receipts between NewCo
     and Wipro.

8.6  Within 4 months NewCo will make their own arrangements for all shared
     locations for office / warehouse, telephones, communication etc. During
     this time all assets of NewCo will be identified and transferred. Any asset
     (except land and building) on the books of PSD and not transferred to the
     New Co will be compensated on the basis of the book value of such assets.

8.7  Any downside / upside not provided / accounted for in the books of PSD at
     the time of transfer relating to earlier years and identified within a
     period of 12 months from the effective date, having a financial impact of
     more than Rupees Five Hundred Thousand on an individual item basis and
     Rupees 5 Million on an aggregate basis which is not in the knowledge of
     either party will be to the account of Wipro. Any financial impact
     irrespective of the amount of such impact identified beyond the period of
     12 months will be to the account of NewCo.

8.8  The Parties shall draw up a detailed list of contingent liabilities that
     shall form part of the definitive agreements. Contingent liabilities in
     this list arising on account of / labour issues will be to the account of
     NewCo. All other contingent liabilities in this list will be to the account
     of Wipro.

8.9  Subject to, and in accordance with, the approval / consent of the banks,
     Wipro shall extend its banking facilities to NewCo till such time as NewCo
     is able to establish its own banking facilities.

8.10  Wipro and NewCo will do all acts and provide all help / support to each
      other to get all the necessary approvals from all authorities for smooth
      transfer/conduct of business.

                                                                              10
<PAGE>

9.   MOU Related.

9.1  The Parties confirm that they will make good faith efforts to conclude
     definitive agreements relating to implement the provisions of this MOU. On
     signing of this MOU, the Parties shall immediately proceed to negotiate the
     terms of the definitive agreements.

9.2  From the date of this MOU and for a period of 2 years thereafter, the
     Parties agree not to disclose to, any person not having the need to know,
     any proprietary information or other confidential information of the other
     party (including the conclusion of this MOU and the negotiations and
     actions contemplated under this MOU) to which such party may gain access to
     on account of the negotiations and actions contemplated under this MOU.
     This provision shall not apply to information in the public domain or that,
     which is to be disclosed by virtue of applicable law and / or for obtaining
     the necessary approvals to implement the provisions of this MOU.

9.3  The Parties confirm that they shall not, without the prior written consent
     of the other Party, issue any press release or make any public announcement
     with regard to the provision of this MOU or the transactions and actions
     contemplated herein, except when required to be disclosed by virtue of
     applicable law.

9.4  The Parties hereto agree that with the exception of the terms and
     conditions of this MOU there is no intention to create legally binding
     obligations on either of the parties

9.5  The provisions of this MOU shall terminate on the happening of the
     following:

     (a)  the successful completion of the definitive agreements; or
     (b)  by mutual consent of the Parties; or
     (c)  the non-completion of the definitive agreement within 30 days (or such
          extended period that the Parties may agree) of Wipro obtaining
          shareholder approval for the transfer of the PSD to NewCo.

9.6  The Parties agree that this MOU shall not be amended in any way other than
     by mutual written agreement with the stated aim to amend this MOU.

9.7  This MOU constitutes the agreement of the Parties in connection with the
     desired co-operation in respect of the services and shall supersede all
     previous understandings, communications, negotiations and arrangements
     either oral or written, between the Parties with respect to the subject
     matter of this MOU.

9.8  This MOU shall be governed by the laws of India

9.9  Any notice to be served pursuant to this MOU is to be sent by registered
     post and a confirmatory copy faxed to the other Party at the following
     contact details:

     In the case of Wipro:      Company Secretary and Corporate Counsel,
                                Wipro Limited,
                                Doddakannelli,
                                Sarjapur Road,
                                Bangalore - 560 035
                                Fax: (080 - 844 0051)

                                                                              11
<PAGE>

     In the case of New Promoters:  At the contact details set out in Schedule 1
                                    to this Agreement

IN WITNESS WHEREOF, the Parties hereto have set and subscribed their respective
hands at Bangalore on the day and year first hereinabove written.

SIGNED AND DELIVERED BY WIPRO           )
THROUGH IT'S AUTHORISED                 )
SIGNATORY AND DULY CONSTITUTED          )
ATTORNEY Mr S C Senapaty,
Corporate Executive VP-Finance
In the Presence of                      )
Mr Satish Menon, Corporate VP-Legal &
Company Secretary__                     )

SIGNED AND DELIVERED BY
Mr Ram N Agarwal                        )
In the Presence of Mr K R Girish        )

                                                                              12
<PAGE>

Schedule1

LIST OF PROMOTERS

Mr Ram N Agarwal

                                                                              13

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