Document:

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.22J

 

TENTH AMENDMENT

TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC

 

 

This TENTH AMENDMENT (the “Amendment”) is made by and between CSG Systems, Inc. (“CSG”) and Comcast Cable Communications Management, LLC (“Customer”). The Effective Date of this Amendment is the date last signed below.  CSG and Customer entered into a certain CSG Master Subscriber Management System Agreement (CSG document #2501940) with an effective date of March 1, 2013 (the “Agreement”) and now desire to amend the Agreement in accordance with the terms and conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the Parties, any subsequent reference to the Agreement between the Parties shall mean the Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

CSG and Customer agree to the following:

 

Customer desires to use, and CSG agrees to provide, Configurable Lines of Business Functionality (“C-LOB Functionality”) for the Home Security Line of Business pursuant to the Agreement.  Therefore, Schedule F, Section IV. Ancillary Products and Services, Subsection G. titled “Configurable Lines of Business Functionality (‘C-LOB Functionality’)”, shall be amended to add a new Subsection G.1 entitled “C-LOB Functionality for the Home Security Line of Business” as follows:

 

G.1.C-LOB Functionality for the Home Security Line of Business (“C-LOB for HSN”)

 

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
1.Implementation Services (Note 1)
	
Per Request
	
Quote

	
2.C-LOB for HSN
	
 
	
 

	
a)******* Subscription Fee (per connected C-LOB for HSN subscriber) (Note 2)   (Note 3)
	
 
	
 

	
§Initial ******* Subscriber fee 
	
*******
	
$******

	
§******* Subscriber fee beginning ****** (**) ****** following the completion of  all CSG home security subscriber Market migrations to C-LOB for HSN.  Completion of all Market migrations is defined and includes ******** *** ******** *********** ********* ******** ********* **** ***** ******** ******** *********** ******** ************, and ******* *******.
	
*******
	
$******

	
3.Complex Composite Services (per Complex Composite Service) (Note 4) (Note 5)
	
*******
	
$******

Note 1: The specific terms of the implementation services shall be set forth in a mutually agreed upon Statement of Work.

Note 2: CSG will provide C-LOB for HSN, at ** ****** ** ********, for up to ******* ********** ****** of processing.  This **** processing must be used within the first ****** (**) ****** after the first subscriber is activated on the system.  Any remaining **** ********** ***** not used after ***** ****** (**) in association with C-LOB for HSN will be ********* and CSG will begin billing per Section 2.a) above, at which time such subscribers will be counted as Connected Subscribers.  To clarify, upon expiration of the ******* ********** ****** of **** processing, CSG will invoice and Customer will be responsible for payment of either the ****** Subscriber fee (in the event completion of all Market migration to C-LOB for HSN as identified above has occurred) or the ******* ******* Subscriber fee.  In addition to the fees provided above, the existing BSC for Non-Rated Video and Non-Rated High-Speed Data and Residential Voice Services listed in Section I.A of Schedule F of the Agreement will apply to the accounts associated with C-LOB for HSN.

Note 3: For clarification purposes, the ******* Subscription Fee, as set forth in Section 2.a) above, shall include processing for up to one (1) Complex Composite Service per connected C-LOB for HSN subscriber, per ***** for ** ********** ****.

Note 4: Complex Composite Services shall mean a primary service that is stored on CSG’s Provisioning Data Base (PDB).  A primary service shall mean a parent service that may or may not have children services.

Note 5: The fee listed above shall be charged for *** (*) or more Complex Composite Service per connected C-LOB for HSN subscriber, *** *****.

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

Note:  CSG shall not be required to process C-LOB for HSN subscribers until the Customer configured line of business is approved by CSG for processing and the Parties enter into a mutually agreed upon Statement of Work for implementation and analysis of the configured line of business.

 

As a point of clarification, the C-LOB for HSN cannot be used for Video, High-Speed Data, Residential Voice Services, ACP Commercial or ACP Wireless.

 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives.

 

		
	
COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC (“CUSTOMER”)

 
	
CSG SYSTEMS, INC. (“CSG”)

	
 

By:  /s/ Peter Kiriacoulacos
	
 

By:  /s/ Peter E Kalan

	
 

Name: Peter Kiriacoulacos
	
 

Name:  Peter E. Kalan 

	
 

Title:  Chief Procurement Officer
	
 

Title:  President & CEO

	
 

Date:  3-23-14
	
 

Date:  September 20, 2014Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.23AH

 

FORTY-SECOND AMENDMENT

TO THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

DISH NETWORK L.L.C.

 

This FORTY-SECOND AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”).  This Amendment shall be effective as of the date last signed below (the “Effective Date”).  CSG and Customer entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

CSG and Customer agree as follows as of the Effective Date:

 

	
1.
	
Customer is licensed to use CSG’s Interactivate product (“Interactivate”) through September 23, 2014. Customer has requested and CSG has agreed to further license Interactivate to Customer on a month to month basis for the fees provided in Schedule F.  

 

	
2.
	
Schedule F,  “FEES”, CSG Licensed Products, of the Agreement is hereby amended to delete Note 2 of Section III. entitled “CSG’s Interactivate,” in its entirety and replace it with the following:

 

Note 2: Initial Managed Services Support Fees.  The ***-**** and ***** ******* recurring Initial Managed Services Support Fees were invoiced to Customer upon Phase I Enterprise Release Date, as such date was identified in the Statement of Work, CSG document no. 2310384, between CSG and Customer (the “SOW”).  Fee includes the following for up to ******* ************ per ***** in CSG’s managed services environment:

	
·
	
Interactivate software, maintenance and support, including, without limitation, a license to use Interactivate in CSG’s managed services environment during the Term and any Additional Interactivate Commitment Term that Customer may elect at its option.

	
·
	
Environment maintenance and support (includes changes/updates required for QT04, QT05 and QT07).

	
·
	
Maintenance and support for *** (*) CCS downstream interface, *** (*) CCS upstream interface, *** (*) Customer identified partner downstream interfaces, *** (*) Customer identified partner upstream interfaces.  Customer-identified partner interfaces were provided pursuant to a separately negotiated mutually agreed upon statement of work and were subject to fees based upon **** *** ********* for their development.   

	
·
	
The parties agree to a ******-*** (**) ***** commitment for Interactivate to be paid in ***** ******* ************ of no less than $****** over the ******-*** (**) ***** term expiring on September 23, 2014 (for purposes of this Amendment and the SOW the “Term”), subject to annual price adjustment as provided in Section 4 of the Agreement.  In the event Customer terminates its use of Interactivate prior to the end of the Term, for reasons other than those set forth in to Section 19 (a), 19 (c) or 19 (g) Customer agrees that in addition to all other amounts due and owing to CSG under the Agreement, Customer shall pay the minimum transaction amount of $****** multiplied by the ********* ****** of the ******-*** (**) month commitment.  In addition to the foregoing, Customer may, at its sole option, upon notice to CSG, extend  the Term on a month to month basis upon the same terms provided herein for the fees provided in Schedule F, subject to annual adjustment.  

 

 

3.  Customer requests and CSG agrees that the Initial Managed Services Support Fee of $******* and the Incremental Managed Services Support Fees for Partner and Non-Partner Transaction Fees for Interactivate, shall be decremented against the $********* ****** provided by CSG to Customer under the Tenth Amendment to the Agreement (CSG document no. 2307267) until extinguished.

 

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives.

 

		
	
DISH NETWORK L.L.C. 
	
CSG SYSTEMS, INC. 

	
 

By:  /s/ John W Swieringa
	
 

By:  /s/ Joseph T Ruble

	
 

Name: John W. Swieringa
	
 

Name:  Joseph T. Ruble

	
 

Title:  Senior Vice President and Chief Information

           Officer
	
 

Title:  EVP, CAO & General Counsel

	
 

Date:  August 18, 2014
	
 

Date:  25 August 2014

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