Document:

<PAGE>

                                                                    Exhibit 10.1

                  TENTH AMENDMENT TO REVOLVING CREDIT AGREEMENT

         This Tenth Amendment to Revolving Credit Agreement ("Tenth Amendment")
is made as of November 13, 2001 by and among PROVANT, Inc. (the "Borrower"), a
Delaware business corporation having its principal place of business at 67
Batterymarch Street, Suite 500, Boston, MA 02110, Fleet National Bank, a
national banking association ("Fleet"), Wells Fargo Bank Iowa, N.A., a national
banking association ("Wells Fargo"), Citizens Bank of Massachusetts, a
Massachusetts banking corporation ("Citizens"), and KeyBank National
Association, a national banking association ("KeyBank", together with Fleet,
Wells Fargo and Citizens, the "Banks"), and Fleet National Bank, as agent for
itself and the other Banks (the "Agent")

                                     RECITAL

         WHEREAS, the Borrower, the Banks and the Agent previously entered into
that certain Revolving Credit Agreement, dated as of April 8, 1998, as
thereafter modified and amended by the First, Second, Third, Fourth, Fifth,
Sixth, Seventh, Eighth and Ninth Amendments thereto and a letter amendment dated
as of November 6, 2001 (said Revolving Credit Agreement, as so amended prior to
the date hereof, the "Credit Agreement"), pursuant to which the Banks have made
available to the Borrower a revolving credit loan facility for its corporate
purposes; and

         WHEREAS, the parties hereto now desire to further amend or modify the
Credit Agreement in certain respects in order to (i) waive certain Events of
Default that have occurred, (ii) modify the interest rate structure applicable
to all loans thereunder, and (iii) undertake certain other modifications and
amendments, all as more particularly set forth hereinbelow.

         NOW, THEREFORE, in consideration of the foregoing and other good and
valuable consideration, the receipt of which is hereby acknowledged, the parties
hereto agree as follows:

         Section 1. Definitions. All capitalized terms used herein without
definition shall have the respective meanings provided therefor in the Credit
Agreement.

         Section 2. Amendments to Credit Agreement.

         (i) The definition of "Applicable Margin" in Section 1.1 is hereby
amended and restated in its entirety so as to read as follows:

         "Applicable Margin". The Applicable Margin shall be 2.50% for all Prime
Rate Loans and 4.50% for all Eurodollar Rate loans.

         (ii) Section 4.9 is amended in its entirety to provide as follows:

              "4.9 Interest After Default. Upon and after the occurrence of
an Event of Default, and during the continuation thereof, the principal amount
of the Obligations shall bear interest, calculated daily (computed on the actual
days elapsed over a year of 360 days), at a

<PAGE>

fluctuating rate per annum equal to two percent (2%) above the interest rate
otherwise applicable thereto."

         (iii) Notwithstanding any other provision of the Credit Agreement, from
and after the date hereof the Borrower shall have no further right to request,
or to convert to or to continue, any Revolving Credit Loan in the form of a
Eurodollar Rate Loan. All Eurodollar Rate Loans which are outstanding on the
date of this Tenth Amendment may remain outstanding for the duration of the
Interest Period previously selected by the Borrower for each such Eurodollar
Rate Loan, but no presently outstanding Eurodollar Rate Loan shall be entitled
to be renewed.

         (iv) Borrower agrees that it shall enter into an amendment with Agent
and Banks on terms and conditions reasonably satisfactory to Agent and Banks in
their sole discretion, which amendment shall contain (to the extent not
otherwise contained in this Tenth Amendment) each of the terms and conditions
set forth in the Reservation of Rights Letter from Agent to Borrower dated
November __, 2001 attached hereto as Exhibit II. Borrower agrees that failure to
enter into such amendment on or prior to November 30, 2001 shall constitute an
Event of Default under the Credit Agreement.

         Section 3. Waiver. Subject to satisfaction of the conditions precedent
set forth in Section 4 below, Agent and Lenders hereby waive the Events of
Default set forth on Exhibit I attached hereto; provided, however, in the event
an Event of Default occurs as a result of Borrower's failure to comply with
Section 2(iv) of this Tenth Amendment, then such waiver shall be deemed null and
void ab initio and Agent and Borrowers shall have all rights and remedies under
the Credit Agreement with respect to such Events of Default as if such waiver
had never been granted.

         Section 4. Conditions of Effectiveness. This Tenth Amendment shall
become effective upon satisfactory of the following conditions precedent: Agent
shall have received (i) six (6) copies of this Amendment executed by Borrower
and Lenders and consented and agreed to by Guarantors pursuant to the form of
amendment set forth as Annex A attached hereto and (ii) payment by Borrower of
the $500,000 fee due and owing on October 31, 2001 pursuant to Section 11 of the
Ninth Amendment.

         Section 5. Effective Date. The effective date of this Tenth Amendment
shall for all purposes be the date appearing on the first page hereof.

         Section 6. Loan Documents Ratified and Confirmed. The Credit Agreement
and each of the other Loan Documents, as they may be specifically supplemented
or amended by this Tenth Amendment, are and shall continue to be in full force
and effect and are hereby in all respects ratified and confirmed. Without
limiting the generality of the foregoing, the Security Documents and all of the
collateral described therein, do, and shall continue to, secure the payment of
all obligations under the Loan Documents, in each case as amended or
supplemented pursuant to this Tenth Amendment. All references to the "Credit
Agreement" contained in the Loan Documents shall mean or refer to the Credit
Agreement as amended and supplemented by this Tenth Amendment and as it may be
further amended, supplemented, modified and restated and in effect from time to
time, including without limitation any such amendment, supplement,

                                       2

<PAGE>

modification or restatement which increases the amount of Indebtedness owing by
the Borrower thereunder.

         Section 7. Bringdown. The Borrower hereby confirms that all
representations and warranties with respect to the Borrower and any Subsidiaries
contained in the Credit Agreement and each of the other Loan Documents and in
any other certificate or document delivered in connection therewith are true and
correct as of the date hereof, and that no Default or Event of Default is
outstanding or would be created by the consummation of the transactions
described herein.

         Section 8. Fees, Costs and Expenses. In addition to the foregoing
transaction fee, Borrower agrees to pay on demand all the costs and expenses of
the Agent and the Banks, including without limitation all reasonable fees and
expenses of counsel, in connection with the preparation, execution and delivery
of this Tenth Amendment and the other documents and instruments to be delivered
herewith.

         Section 9. Miscellaneous. This Tenth Amendment may be executed in
several counterparts and by each party on a separate counterpart, each of which
when executed and delivered shall be an original, and all of which together
shall constitute one instrument. In proving this Tenth Amendment, it shall not
be necessary to produce or account for more than one such counterpart signed by
the party against whom enforcement is sought. This Tenth Amendment is intended
to take effect as a sealed instrument and shall for all purposes be construed in
accordance with and governed by the laws of The Commonwealth of Massachusetts
(excluding the laws applicable to conflicts or choice of law).

         Section 10. Facsimile. Any signature delivered by a party by facsimile
transmission shall be deemed to be an original signature hereto.

                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

                                       3

<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Tenth Amendment
to be duly executed as an instrument under seal as of the date first above
written.

                                            PROVANT, INC.

                                            By: /s/ Norman Fornella
                                               ---------------------------
                                               Title: Executive Vice President

                                            CITIZENS BANK OF MASSACHUSETTS

                                            By: /s/ Robert D. Mace
                                               ---------------------------
                                               Title: Vice President

                                            FLEET NATIONAL BANK

                                            By: /s/ David. J. Angell
                                               ---------------------------
                                               Title: Vice President

                                            KEYBANK NATIONAL ASSOCIATION

                                            By: /s/ Bruce Drouin
                                               ---------------------------
                                               Title: Vice President

                                            WELLS FARGO BANK IOWA, N.A.

                                            By: /s/ Lanny J. Benishek
                                               ---------------------------
                                               Title: Vice President

                                            FLEET NATIONAL BANK, as AGENT

                                            By: /s/ David. J. Angell
                                               ---------------------------
                                               Title: Vice President

                                       4

<PAGE>

                                    EXHIBIT I

                                Events of Default
                                -----------------

         The Borrower was not in compliance with the following provisions of the
Credit Agreement:

         1. Section 9.3, concerning the Leverage Ratio as of September 30, 2001
for the quarter then ended.

         2. Section 9.4, concerning Consolidated EBITDA for the quarter ended
September 30, 2001.

                                       5

<PAGE>

                                   EXHIBIT II
                                   ----------

                          Reservation of Rights Letter
                          ----------------------------

                                 [See Attached]

                                       6

<PAGE>

                       [FleetBoston Financial Letterhead]

November 13, 2001

Via Facsimile and
-----------------
Certified Mail, Return Receipt Requested
----------------------------------------

Provant, Inc.
67 Batterymarch Street, Suite 500
Boston, Massachusetts 02110
Attn:  Norman Fornella, Executive Vice President

Dear Mr. Fornella:

         Reference is hereby made to the Revolving Credit Agreement dated as of
April 8, 1998 (as amended, the "Credit Agreement"), by and among Provant, Inc.
("Borrower"), Fleet National Bank, as Agent ("Agent") and the other lending
institutions a party thereto (collectively, the "Banks"). Capitalized terms not
otherwise defined herein shall have the meanings given to them in the Credit
Agreement.

         At the present time, certain Events of Default have occurred and are
continuing under the Credit Agreement including, without limitation, Borrower's
failure to comply with various financial covenants set forth in Section 9 of the
Credit Agreement.

         Although Agent and Banks are not presently taking any immediate action
with respect to the aforementioned Events of Default, Agent on behalf of itself
and Banks hereby reserves all of their rights and remedies under the Credit
Agreement and applicable law, and Agent's and Bank's election not to exercise
any such rights or remedies at the present time shall not (a) limit in any
manner whatsoever Borrower's obligation to comply with, and Agent's and Banks'
right to insist on Borrower's compliance with, each and every term of the Credit
Agreement and (b) constitute a waiver of any Event of Default or any right or
remedy available to Agent and Banks under the Credit Agreement or applicable
law, and Agent hereby expressly reserves such rights with respect to the same.

         In addition, you have requested that Agent and Banks forbear from
exercising their rights with respect to such Events of Default and continue to
make Revolving Credit Loans to Borrower under the Credit Agreement. Agent and
Banks are willing to consider such a forbearance on such terms and conditions as
are satisfactory to Agent and Banks in their sole discretion, including, without
limitation:

         1. The term of the credit facility shall end upon the earlier of (a)
July 31, 2002, (b) the occurrence of additional defaults under the Credit
Agreement and (c) the failure to meet various milestones set in connection with
the refinancing in full of the credit facility.

         2. Interest on Revolving Credit Advances shall be increased to prime
plus 2.50%. No new LIBOR Loans shall be permitted. Upon a default, the interest
rate shall increase by an additional 2.00%.

                                       7

<PAGE>

         3. The maximum credit facility shall be the lesser of (a) $50,000,000
and (b) Eligible Accounts Receivable plus $15,000,000.

         4. Payment of the $500,000 fee required to be paid pursuant to Section
11(a)(ii) of Amendment No. 9, which fee has been due and owing since October 31,
2001.

         5. Payment of a facility fee of $300,000 on December 28, 2001 if any
Bank's Commitment remains outstanding or if the credit facility has not been
repaid in full.

         6. Payment of all legal and consultant fees of Agent.

         7. Establishment of various milestones in connection with the Jeffries
offering memorandum and the refinancing in full of the credit facility,
including without limitations the following milestones:

            o    Completion of final solicitation booklet

            o    Presentation to Rating Agency

            o    Insurance of rating by Ratings Agency

            o    Delivery of books to targets

            o    Receipts of expressions of interest

            o    Closing date.

         The failure to meet any milestone shall be a default under the Credit
Facility.

         8. Waiver of default under certain financial covenants for the period
ending September 30, 2001 and re-setting and establishment of various financial
covenants.

         9. Establishment of reporting requirements acceptable to Agent and
Banks, weekly cash flow actual/projection (including revolver usage and asset
borrowing base levels), weekly Borrowing Base Certificates, monthly income,
balance sheet and cash flow statements, quarterly compliance certificates plus
that information due us under existing loan documents.

         10. Receipt by Agent and Borrowers no later than December 15, 2001 of
an alternative plan for the refinancing in full of the credit facility in the
event the Jeffries transaction does not take place.

         11. Such other terms and conditions as may be required by Agent and
Banks.

         The foregoing is being furnished only for the purpose of discussion and
does not constitute a proposal, a commitment or an offer to enter into or amend
the Credit Agreement.

                                       8

<PAGE>
                                        Very truly yours,

                                        FLEET NATIONAL BANK, as Agent and Lender

                                        By: /s/ David J. Angell
                                           --------------------------------
                                           Name:   David J. Angell
                                           Title:     Vice President

                                       9

<PAGE>

                                     ANNEX A
                                     -------

                     AMENDMENT AND CONFIRMATION OF GUARANTY
                     --------------------------------------
                             AND SECURITY AGREEMENT
                             ----------------------

         This AMENDMENT AND CONFIRMATION OF GUARANTY (the "Guaranty Amendment"),
dated as of November 13, 2001, is entered into by each of the parties identified
as a Guarantor on the signature page hereto, all of which are "Guarantors" under
that certain Guaranty, dated as of May 29, 1998, as supplemented by various
Instruments of Adherence thereto and prior Amendment and Confirmation of
Guaranty instruments, including without limitation those dated as of December
31, 1998, March 31, 1999, June 25, 1999, June 29, 1999, September 30, 1999,
December 10, 1999, June 30, 2000 and June 29, 2001(as so described, the
"Guaranty"), made by such of the Guarantors as are named in such instruments,
each in favor of FLEET NATIONAL BANK, as agent (the "Agent") for itself and
other lending institutions under the Credit Agreement (as hereinbelow defined).
All capitalized terms used herein without definition shall have the respective
meanings set forth in the Credit Agreement (as hereinbelow defined).

         WHEREAS, the Agent is a party to that certain Revolving Credit
Agreement, dated as of April 8, 1998 (as amended and in effect through the date
hereof and from time to time hereafter, the "Credit Agreement") among PROVANT,
Inc. (the "Borrower"), the Agent and other lending institutions (collectively,
the "Banks") named therein; and

         WHEREAS, the Borrower and the Guarantors are members of a group of
related corporations, and each of the Guarantors has previously entered into the
Guaranty for the purpose of assuring payment of all Obligations of the Borrower
and a Security Agreement granting security for the obligations under the
Guaranty; and

         WHEREAS, the Banks, the Agent and the Borrower are this day entering
into a Tenth Amendment to Revolving Credit Agreement (the "Tenth Amendment"),
which provides for certain amendments and modifications with respect to the
provisions of the Credit Agreement; and it is a condition precedent to the
Banks' willingness to enter into the Tenth Amendment and to continue to make
Revolving Credit Loans or extend credit under the Credit Agreement, as so
amended by the Tenth Amendment, that each of the Guarantors execute and deliver
this Guaranty Amendment.

         NOW, THEREFORE, in consideration of the foregoing and other good and
valuable consideration, the receipt of which is hereby acknowledged, the parties
hereto agree as follows:

         1. All references to the "Credit Agreement" appearing in the Guaranty
and the Security Agreement (including references to capitalized terms which are
defined in the Credit Agreement) shall mean and refer to the Credit Agreement as
it is amended and supplemented by the Tenth Amendment and as it may be further
amended, supplemented, modified or restated and in effect from time to time
hereafter, and including without limitation any such amendment, supplement,
modification or restatement which increases the amount of Indebtedness owing by
the Borrower thereunder.

                                       10

<PAGE>

         2. The Guarantors hereby ratify and confirm the Guaranty and the
Security Agreement, as supplemented or modified by this Guaranty Amendment, as
remaining in full force and effect.

         3. This Guaranty Amendment shall be governed by and construed in
accordance with the laws of The Commonwealth of Massachusetts (excluding the
laws applicable to conflicts or choice of law).

                  [Remainder of page intentionally left blank.]

                                       11

<PAGE>

         IN WITNESS WHEREOF, each of the Guarantors has caused this Guaranty
Amendment to be executed and delivered as an instrument under seal as of the
date first above written.

                                         GUARANTORS:

                                         BT. NOVATIONS, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                         DECKER COMMUNICATIONS, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                         J. HOWARD & INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                         NOVATIONS GROUP, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                         PROVANT MEDIA, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                         STRATEGIC INTERACTIVE, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                       12

<PAGE>

                                  PROVANT VERTICAL MARKET SOLUTIONS, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Vice President

                                  STAR MOUNTAIN, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Vice President

                                  PROVANT UTAH, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Vice President

                                  STAR MEDIA, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Assistant Treasurer

                                  STAR DIGITAL, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Assistant Treasurer

                                  PROVANT SERVICES, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Vice President

                                  SENN-DELANEY LEADERSHIP CONSULTING GROUP, INC.

                                  By: /s/ Norman Fornella
                                      -----------------------------------
                                      Title: Vice President

                                       13

<PAGE>

                                         PROVANT PROJECT MANAGEMENT, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Assistant Treasurer

                                         HUGHES RESEARCH CORPORATION

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Vice President

                                         FPMI COMMUNICATIONS, INC.

                                         By: /s/ Norman Fornella
                                             -----------------------------------
                                             Title: Assistant Treasurer

Accepted:

FLEET NATIONAL BANK, as Agent

By: /s/ David. J. Angell
    --------------------------------
     Title: Vice President

                                       14<PAGE>

                                                                    Exhibit 10.2

                ELEVENTH AMENDMENT TO REVOLVING CREDIT AGREEMENT
                ------------------------------------------------

         This Eleventh Amendment to Revolving Credit Agreement ("Eleventh
Amendment") is made as of November 30, 2001 by and among PROVANT, Inc. (the
"Borrower"), a Delaware business corporation having its principal place of
business at 67 Batterymarch Street, Suite 500, Boston, MA 02110, Fleet National
Bank, a national banking association ("Fleet"), Wells Fargo Bank Iowa, N.A., a
national banking association ("Wells Fargo"), Citizens Bank of Massachusetts, a
Massachusetts banking corporation ("Citizens"), and KeyBank National
Association, a national banking association ("KeyBank", together with Fleet,
Wells Fargo and Citizens, the "Banks"), and Fleet National Bank, as agent for
itself and the other Banks (the "Agent")

                                     RECITAL
                                     -------

         WHEREAS, the Borrower, the Banks and the Agent previously entered into
that certain Revolving Credit Agreement, dated as of April 8, 1998, as
thereafter modified and amended by the First, Second, Third, Fourth, Fifth,
Sixth, Seventh, Eighth, Ninth and Tenth Amendments thereto and a letter
amendment dated as of November 6, 2001 (said Revolving Credit Agreement, as so
amended prior to the date hereof, the "Credit Agreement"), pursuant to which the
Banks have made available to the Borrower a revolving credit loan facility for
its corporate purposes; and

         WHEREAS, the parties hereto now desire to further amend or modify the
Credit Agreement in certain respects, all as more particularly set forth
hereinbelow.

         NOW, THEREFORE, in consideration of the foregoing and other good and
valuable consideration, the receipt of which is hereby acknowledged, the parties
hereto agree as follows:

         Section 1. Definitions. All capitalized terms used herein without
definition shall have the respective meanings provided therefor in the Credit
Agreement.

         Section 2. Amendments to Credit Agreement.

         (i) The definitions of "Borrowing Base" and "Leverage Ratio" in Section
1.1 is hereby amended in its entirety to provide as follows:

             "Borrowing Base. At the relevant time of reference thereto, an
amount, determined by Agent by reference to the most recent Borrowing Base
Report delivered to Banks and Agent pursuant to Section 7.4(h), equal to 100% of
the total amount of Eligible Accounts Receivable as determined by Agent by
reference to the most recent Borrowing Base Report delivered to Agent, plus:

         (a)  during the month of December, 2001, $13,000,000;
         (b)  during the month of January, 2002, $13,000,000;
         (c)  during the month of February, 2002, $13,000,000;

<PAGE>

         (d)  during the month of March, 2002, $12,000,000;
         (e)  during the month of April, 2002, $10,000,000;
         (f)  during the month of May, 2002, $11,000,000; and
         (g)  during the month of June, 2002, $10,000,000."

         "Leverage Ratio. As of the last day of any fiscal quarter, the ratio of
(a) Consolidated Total Funded Debt to (b) Consolidated EBITDA on the last day of
such fiscal quarter multiplied by four."

     (ii) The first sentence in Section 2.8.3 is amended in its entirety to
          provide as follows:

          "The Borrowing Base shall be determined bi-weekly by Agent by
          reference to the Borrowing Base Report."

     (iii) Section 7.4(h) is amended in its entirety to provide as follows:

          "(h) By Wednesday of every other week commencing December 12, 2001, a
          Borrowing Base Report setting forth the Borrowing Base as of the end
          of the immediately preceding week."

     (iv) Section 9 of the Credit Agreement is amended in its entirety to
          provide as follows:

         "9. FINANCIAL COVENANTS OF THE BORROWER.

         The Borrower covenants and agrees that, so long as any Revolving Credit
Loan or any Revolving Credit Note is outstanding or any Bank has any obligation
to make any Revolving Credit Loans:

         9.1 Consolidated Total Net Worth. The Borrower will maintain, at all
times, a Consolidated Net Worth in an amount equal to at least $185,000,000.

         9.2 Profitable Operations. For the fiscal quarter of the Borrower and
its Subsidiaries ending on December 31, 2001 the Consolidated Net Income of the
Borrower and its Subsidiaries shall not be less than ($500,000), and for each
fiscal quarter thereafter, the Consolidated Net Income of the Borrower and its
Subsidiaries shall not be less than $1.00. For the fiscal quarter ending on
December 31, 2001, the Consolidated Net Income of the Borrower and its
Subsidiaries for such fiscal quarter may be calculated without reference to the
amount of the one-time loss associated with the SPI Sale (provided that such
loss shall not be in excess of $18,000,000).

         9.3 Leverage Ratio. For the fiscal quarters ending December 31, 2001,
March 31, 2002 and June 30, 2002, the Borrower will not permit the Leverage
Ratio, as of the last day of such fiscal quarter, to exceed 9.56:1.00, 2.86:1.00
and 2.15:1.00, respectively. For each such quarter, the Leverage Ratio will be
calculated after adding back one-time charges.

                                       2

<PAGE>

         9.4 Minimum Consolidated EBITDA. The Borrower will maintain, as of the
last day of each fiscal quarter of its fiscal year 2002, Consolidated EBITDA as
determined on a quarterly and fiscal year cumulative basis in amounts at least
equal to the following:

--------------------------------------------------------------------------------

                             Fiscal Quarter    Fiscal Quarter   Fiscal Quarter
                            Ending 12/31/01    Ending 3/31/02   Ending 6/30/02
                            ---------------    --------------   --------------
================================================================================
For the relevant fiscal
quarter:                       $1,500,000        $4,800,000       $6,200,000

Cumulative for the 2002        $4,741,000        $9,541,000       $15,741,000
fiscal year
--------------------------------------------------------------------------------

Notwithstanding the foregoing, for the fiscal quarter ending December 31, 2001
in which the SPI Sale is accounted for, an amount equal to the one-time loss
associated with such SPI Sale (but in no event greater than $18,000,000) shall
be deducted from each of the Consolidated EBITDA target figures set forth above
and for each fiscal quarter thereafter.

         9.5 Interest Coverage Ratio. The Borrower will not permit, as of the
last day of the fiscal quarters ending December 31, 2001, March 31, 2002 and
June 30, 2002, the ratio of Consolidated EBITDA to Consolidated Total Interest
Expense for such fiscal quarter, to be less than 1.31:1.00, 4.09:1.00 and
5.06:1.00, respectively.

         9.6 Capital Expenditures. The Borrower and its Subsidiaries will not
make in the aggregate Capital Expenditures in excess of the amount set forth
below for the period corresponding thereto:

                        Period                         Amount
                        ------                         ------
                 7/1/01 to 12/31/01                  $2,700,000
                 7/1/01 to 3/31/02                   $3,500,000
                 7/1/01 to 6/30/02                   $4,200,000

Except as otherwise specified, the calculation of all financial covenants set
forth in this ss.9 shall be in accordance with generally accepted accounting
principles."

         Section 3.        Additional Agreements.
         ----------        ----------------------

         (a) Borrower shall pay to Agent for its benefit and for the ratable
benefit of Banks a facility fee in the amount of $300,000 on December 28, 2001
if on such date any Bank's Commitment remains outstanding or if the Credit
Agreement has not been repaid in full.

         (b) Borrower has notified Agent and Banks that it intends to refinance
the Credit Agreement in full pursuant to a refinancing from new lenders (the
"Refinancing") or pursuant to a financing to be underwritten or placed by
Jeffries and Company, Inc. (the "Jeffries Offering"). In connection with the
Refinancing and the Jeffries Offering Borrower fully and completely shall
achieve each benchmark listed an Exhibit I attached hereto by the date
corresponding to such

                                       3

<PAGE>

benchmark on Exhibit I and any failure to do so shall constitute an Event of
Default under the Credit Agreement (without any notice or grace whatsoever).
Agent and Banks shall have full and unlimited access to all of Borrower's
information regarding the Refinancing and the Jeffries Offering.

         (c) In addition to all other reporting requirements under the Credit
Agreement, Borrower shall provide Agent and Banks actual and projected cash flow
statements on a weekly basis, monthly income, balance and cash flow statements
and quarterly compliance certificates, all in form and substance satisfactory to
Agent.

         (d) Borrower shall deliver to Agent and Banks on or prior to December
15, 2001 a detailed alternative plan satisfactory to Agent and Banks for the
refinancing in full of the Credit Agreement in the event the Refinancing or the
Jeffries Offering is not successful.

         (e) The failure by Borrower to comply with any agreement, covenant or
provision of this Eleventh Amendment shall constitute an Event of Default.

         Section 4. Conditions of Effectiveness. This Eleventh Amendment shall
become effective upon satisfactory of the following conditions precedent: Agent
shall have received (i) six (6) copies of this Eleventh Amendment executed by
Borrower and Majority Banks and consented and agreed to by Guarantors pursuant
to the form of amendment set forth as Annex A attached hereto, (ii) for each
Borrower and Guarantor, a list of each state where each company is a registered
organization, (iii) documentation regarding any change of names of any Guarantor
prior to the effective date of the Eleventh Amendment and (iv) such other
certificate, instruments, documents, agreements and opinions of counsel as may
be required by Agent or its counsel, each of which shall be in form and
substance satisfactory to Agent and its counsel. Once effective, this Eleventh
Amendment shall be deemed to satisfy the requirements of Section 2(iv) of the
Tenth Amendment.

         Section 5. Effective Date. The effective date of this Eleventh
Amendment shall for all purposes be the date appearing on the first page hereof.

         Section 6. Loan Documents Ratified and Confirmed. The Credit Agreement
and each of the other Loan Documents, as they may be specifically supplemented
or amended by this Eleventh Amendment, are and shall continue to be in full
force and effect and are hereby in all respects ratified and confirmed. Without
limiting the generality of the foregoing, the Security Documents and all of the
collateral described therein, do, and shall continue to, secure the payment of
all obligations under the Loan Documents, in each case as amended or
supplemented pursuant to this Eleventh Amendment. All references to the "Credit
Agreement" contained in the Loan Documents shall mean or refer to the Credit
Agreement as amended and supplemented by this Eleventh Amendment and as it may
be further amended, supplemented, modified and restated and in effect from time
to time, including without limitation any such amendment, supplement,
modification or restatement which increases the amount of Indebtedness owing by
the Borrower thereunder.

                                       4

<PAGE>

         Section 7. Release. Borrower hereby releases, remises, acquits and
forever discharges each Bank, Agent and each Bank's and Agent's employees,
agents, representatives, consultants, attorneys, fiduciaries, officers,
directors, partners, predecessors, successors and assigns, subsidiary
corporations, parent corporations, and related corporate divisions (all of the
foregoing hereinafter called the "Released Parties"), from any and all actions
and causes of action, judgments, executions, suits, debts, claims, demands,
liabilities, obligations, damages and expenses of any and every character, known
or unknown, direct and/or indirect, at law or in equity, of whatsoever kind or
nature, for or because of any matter or things done, omitted or suffered to be
done by any of the Released Parties prior to and including the date of execution
hereof, and in any way directly or indirectly arising out of or in any way
connected to this Agreement or the Documents (all of the foregoing hereinafter
called the "Released Matters"). Borrower acknowledges that the agreements in
this Section are intended to be in full satisfaction of all or any alleged
injuries or damages arising in connection with the Released Matters.

         Section 8. Bringdown. The Borrower hereby confirms that all
representations and warranties with respect to the Borrower and any Subsidiaries
contained in the Credit Agreement and each of the other Loan Documents and in
any other certificate or document delivered in connection therewith are true and
correct as of the date hereof, and that no Default or Event of Default is
outstanding or would be created by the consummation of the transactions
described herein.

         Section 9. Fees, Costs and Expenses. In addition to the foregoing
transaction fee, Borrower agrees to pay on demand all the costs and expenses of
the Agent and the Banks, including all consultant and legal fees and expenses,
including without limitation all reasonable fees and expenses of counsel in
connection with the preparation, execution and delivery of this Eleventh
Amendment and the other documents and instruments to be delivered herewith and
all UCC search and filing fees.

         Section 10. Miscellaneous. This Eleventh Amendment may be executed in
several counterparts and by each party on a separate counterpart, each of which
when executed and delivered shall be an original, and all of which together
shall constitute one instrument. In proving this Eleventh Amendment, it shall
not be necessary to produce or account for more than one such counterpart signed
by the party against whom enforcement is sought. This Eleventh Amendment is
intended to take effect as a sealed instrument and shall for all purposes be
construed in accordance with and governed by the laws of The Commonwealth of
Massachusetts (excluding the laws applicable to conflicts or choice of law).

         Section 11. Facsimile. Any signature delivered by a party by facsimile
transmission shall be deemed to be an original signature hereto.

                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]

                                       5

<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Eleventh
Amendment to be duly executed as an instrument under seal as of the date first
above written.

                                              PROVANT, INC.

                                              By: /s/ Norman Fornella
                                                 ---------------------------
                                                 Title: Executive Vice President

                                              CITIZENS BANK OF MASSACHUSETTS

                                              By: /s/ Robert D. Mace
                                                 ---------------------------
                                                 Title: Vice President

                                              FLEET NATIONAL BANK

                                              By: /s/ David. J. Angell
                                                 ---------------------------
                                                 Title: Vice President

                                              KEYBANK NATIONAL ASSOCIATION

                                              By: /s/ Bruce Drouin
                                                 ---------------------------
                                                 Title: Vice President

                                              WELLS FARGO BANK IOWA, N.A.

                                              By: /s/ Lanny J. Benishek
                                                 ---------------------------
                                                 Title: Vice President

                                              FLEET NATIONAL BANK, as AGENT

                                              By: /s/ David. J. Angell
                                                 ---------------------------
                                                 Title: Vice President

                                       6

<PAGE>
<TABLE>
<CAPTION>

                                    EXHIBIT I
                                    ---------
<S>                                                                             <C>
1.   Delivery of a draft disclosure document about Borrower to one or more           November 30, 2001
     potential lenders and completion of preliminary
     solicitation booklet

2.   Meet with one or more potential lenders and delivery of booklets to targets     December 10, 2001

3.   Receipt of expressions of interest or draft documents from potential            December 20, 2001
     lenders.

4.   Closing and repayment in full of any and all amounts due or in connection       December 28, 2001
     with the Credit Agreement

</TABLE>

                                       7

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