Document:

<PAGE>

                                                                   Exhibit 10.22

                         TRADEMARK SECURITY AGREEMENT
                         ----------------------------

     This Trademark Security Agreement ("Agreement") is made as of the 8th day
of August, 2001, by Teleservices Technology Company, a Delaware corporation
("Debtor"), having a mailing address at Wilmington DE and delivered to PNC Bank,
National Association, a national banking association ("Lender") with an address
at 1000 Westlakes Drive, Berwyn, Pennsylvania.

                                  BACKGROUND
                                  ----------

     A. This Agreement is being executed contemporaneously with that certain
Seventh Amendment to Credit Agreement of even date herewith ("Seventh
Amendment") by and among RMH Teleservices, Inc. ("Borrower"), RMH Teleservices
International, Inc. ("Surety") and Lender (which Seventh Amendment amends that
certain letter agreement dated March 21, 1997 among Borrower, Surety and Lender,
as it has been and may hereafter be supplemented, restated, amended, superseded
or replaced from time to time, the "Credit Agreement"), that certain Security
Agreement of even date herewith between Borrower and Lender, ("Security
Agreement"), and that certain Guaranty and Suretyship Agreement ("Guaranty") of
even date herewith executed by Debtor in favor of Lender. The Credit Agreement,
Security Agreement, Guaranty and all related instruments, documents and
agreements are collectively referred to as "Loan Documents". Capitalized terms
not defined herein shall have the meanings given to such terms in the Guaranty.

     B. Debtor has adopted, used and is using (or has filed applications for the
registration of) the trademarks, servicemarks and tradenames listed on Schedule
"A" attached hereto and made part hereof (all such marks or names hereinafter
referred to as the "Trademarks").

     C. Pursuant to this Agreement, Lender is acquiring a lien on, and security
interest in, the Trademarks and the registration thereof, together with all the
goodwill of Debtor associated therewith and represented thereby, as security for
all of the Obligations, and desires to have its security interest in such
Trademarks confirmed by a document identifying same and in such form that it may
be recorded in the United States Patent and Trademark Office.

     NOW THEREFORE, with the foregoing Background hereinafter deemed
incorporated by reference and made a part hereof, and in consideration of the
premises and mutual promises herein contained, the parties hereto, intending to
be legally bound hereby, covenant and agree as follows:

     1. In consideration of and pursuant to the terms of the Loan Documents, and
for other good, valuable and sufficient consideration, the receipt of which is
hereby acknowledged, and to secure the Obligations (whether at the stated
maturity, by acceleration or otherwise), Debtor grants a lien and security
interest to Lender in all of its present and future right, title and interest in
and to the Trademarks, together with all the goodwill of Debtor associated with
and represented by the Trademarks, and the registration thereof and the right
(but not the obligation) to sue for past, present and future infringements, and
the proceeds thereof, including, without limitation, license royalties and
proceeds of infringement suits.
<PAGE>

     2. Debtor hereby covenants and agrees to maintain the Trademarks in full
force and effect until all of the Obligations are satisfied in full and the Line
of Credit, as defined in the Credit Agreement ("Line of Credit") has terminated.

     3. Debtor represents, warrants and covenants that:

        (a) The Trademarks are subsisting and have not been adjudged invalid or
unenforceable;

        (b) Each of the Trademarks is valid and enforceable;

        (c) Debtor is the sole and exclusive owner of the entire and
unencumbered right, title and interest in and to each of the Trademarks, and
each of the Trademarks is free and clear of any liens, claims, charges and
encumbrances, including, without limitation, pledges, assignments, licenses and
covenants by Debtor not to sue third persons, other than a license in favor of
Borrower;

        (d) Debtor has the unqualified right, power and authority to enter into
this Agreement and perform its terms;

        (e) Debtor has complied with, and will continue for the duration of this
Agreement to comply with, the requirements set forth in 15 U.S.C. (S)1051-1127
and any other applicable statutes, rules and regulations in connection with its
use of the Trademarks, unless, with respect to any particular Trademark the
board of directors of the Debtor has determined in its reasonable business
judgment that any such  Trademark has ceased to be of material value; and

        (f) Debtor has used, and will continue to use and will direct any
licensor to use for the duration of this Agreement, consistent standards of
quality in products leased or sold or services rendered under the Trademarks.

     4. Debtor further covenants that:

        (a) Until all of the Obligations have been satisfied in full and the
Line of Credit has been terminated, it will not enter into any agreement,
including without limitation, license agreements or options, which are
inconsistent with Debtor's obligations under this Agreement other than a license
in favor of Borrower.

        (b) The Trademarks listed on Schedule "A" constitute all of the
Trademarks, and all applications for any of the foregoing, now owned by Debtor.
If, before all Obligations shall have been satisfied in full and the Line of
Credit shall have been terminated, Debtor shall (i) obtain rights to any new
trademarks, trademark registrations or tradenames, or (ii) become entitled to
the benefit of any trademark application, trademark or trademark registration,
the provisions of this Agreement shall automatically apply thereto and such
trademark application, trademark or trademark registration, shall be deemed part
of the Trademarks. Debtor shall give

                                       2
<PAGE>

Lender prompt written notice thereof along with an amended Schedule "A."

     5.  So long as this Agreement is in effect and so long as Debtor has not
received notice from Lender that an Event of Default has occurred and is
continuing and that Lender has elected to exercise its rights hereunder, Debtor
shall continue to have the exclusive right to use the Trademarks and Lender
shall have no right to use the Trademarks or issue any exclusive or non-
exclusive license with respect thereto, or assign, pledge or otherwise transfer
title in the Trademarks to anyone else.

     6.  Except for the existing license in favor of Borrower, Debtor shall not
sell, license, grant any option, assign or further encumber its rights and
interest in the Trademarks.

     7.  Anything herein contained to the contrary notwithstanding, if and while
an Event of Default exists, Debtor hereby covenants and agrees that Lender, as
the holder of a security interest under the Uniform Commercial Code, as now or
hereafter in effect in Pennsylvania, may take such action permitted under the
Loan Documents or permitted by law, in its exclusive discretion, to foreclose
upon the Trademarks covered hereby. For such purposes, and in the event of an
Event of Default and while such Event of Default exists, Debtor hereby
authorizes and empowers Lender, its successors and assigns, and any officer or
agent of Lender as Lender may select, in its exclusive discretion, as Debtor's
true and lawful attorney-in-fact, with the power to endorse Debtor's name on all
applications, assignments, documents, papers and instruments necessary for
Lender to use the Trademarks or to grant or issue any exclusive or non-exclusive
license under the Trademarks to anyone else, or necessary for Lender to assign,
pledge, convey or otherwise transfer title in or dispose of the Trademarks to
anyone else including, without limitation, the power to execute a trademark
assignment in the form attached hereto as Exhibit 1. Debtor hereby ratifies all
that such attorney shall lawfully do or cause to be done by virtue hereof,
except for the gross negligence or willful misconduct of such attorney. This
power of attorney shall be coupled with an interest, irrevocable for the life of
this Agreement and the Loan Documents, and until all Debtor's Obligations are
satisfied in full and the Line of Credit has terminated.

     8.  This Agreement may not be modified without the written consent of the
party against whom enforcement is being sought.

     9.  All rights and remedies herein granted to Lender shall be in addition
to any rights and remedies granted under the Guaranty.

     10. Upon full and unconditional satisfaction of all of the Obligations and
termination of the Line of Credit, Lender shall, at Debtor's expense, execute
and deliver to Debtor all documents reasonably necessary to terminate Lender's
security interest in the Trademarks.

     11. Any and all reasonable fees, costs and expenses, of whatever kind or
nature, including the reasonable attorneys' fees and legal expenses incurred by
Lender in connection with the filing or recording of any documents (including
all taxes in connection therewith) in public offices, the payment or discharge
of any taxes, reasonable counsel fees, maintenance fees,

                                       3
<PAGE>

encumbrances or costs otherwise incurred in protecting, maintaining, preserving
the Trademarks, or in defending or prosecuting any actions or proceedings
arising out of or related to the Trademarks, or defending, protecting or
enforcing Lender's rights hereunder, shall be borne and paid by Debtor on demand
by Lender and until so paid shall be added to the principal amount of the
Obligations and shall bear interest at the applicable rate for Advances under
the Line of Credit or the rate prescribed in Section 2 of the Credit Agreement
applicable to the Line of Credit.

     12. Debtor shall have the duty to prosecute diligently any trademark
application with respect to the Trademarks pending as of the date of this
Agreement or thereafter, until all of the Obligations shall have been satisfied
in full and the Line of Credit terminated, to preserve and maintain all rights
in the Trademarks, and upon reasonable request of Lender, Debtor shall make
federal application on registrable but unregistered trademarks belonging to
Debtor. Any reasonable expenses incurred in connection with such applications
shall be borne by Debtor. Debtor shall not abandon any Trademark without the
prior written consent of Lender.

     13. Debtor shall have the right to bring suit in its own name to enforce
the Trademarks, in which event Lender, may, if Debtor reasonably deems it
necessary, be joined as a nominal party to such suit if Lender shall have been
satisfied, in its sole discretion, that it is not thereby incurring any risk of
liability because of such joinder. Debtor shall promptly, upon demand, reimburse
and indemnify Lender for all damages, reasonable costs and expenses, including
attorneys' fees, incurred by Lender in the fulfillment of the provisions of this
paragraph.

     14. During the existence of an Event of Default, Lender may, without any
obligation to do so, complete any obligation of Debtor hereunder, in Debtor's
name or in Lender's name, but at Debtor's expense, and Debtor hereby agrees to
reimburse Lender in full for all reasonable costs and expenses, including
reasonable attorneys' fees, incurred by Lender in protecting, defending and
maintaining the Trademarks.

     15. Upon the full payment and termination of the Line of Credit (as defined
in the Loan Documents), the Bank's security interest in the Trademarks shall no
longer secure the Borrower's debts, liabilities and obligations pursuant to that
certain Master Lease Agreement and any Schedules thereto by and between the
Grantor and PNC Leasing LLC dated as of March 3, 1997.

     16. No course of dealing between Debtor and Lender nor any failure to
exercise, nor any delay in exercising, on the part of Lender any right, power or
privilege hereunder, shall operate as a waiver thereof, and all of Lender's
rights and remedies with respect to the Trademarks, whether established hereby
or by the Guaranty, or by any other future agreements between Pledgor and Lender
or by law, shall be cumulative and may be exercised singularly or concurrently.

     17. The provisions of this Agreement are severable and the invalidity or
unenforceability of any provision herein shall not affect the remaining
provisions which shall continue unimpaired and in full force and effect.

                                       4
<PAGE>

     18. This Agreement shall inure to the benefit of and be binding upon the
respective successors and permitted assigns of the parties.

     19. This Agreement shall be governed by and construed in accordance with
the substantive laws of the Commonwealth of Pennsylvania, without regard to its
otherwise applicable principles of conflicts of laws.

     20. Waiver of Jury Trial.  The Debtor irrevocably waives any and all right
         --------------------
the debtor may have to a trial by jury in any action, proceeding or claim of any
nature relating to this agreement, any documents executed in connection with
this Agreement or any transaction contemplated in any of such documents.  The
Debtor acknowledges that the foregoing waiver is knowing and voluntary.

     IN WITNESS WHEREOF, the parties hereto have executed this Trademark
Security Agreement, under seal, the day and year first above written.

                                        Teleservices Technology Company

                                        By:  /s/ Jack Todes
                                            ------------------------------------

Approved and Accepted:

PNC BANK, NATIONAL ASSOCIATION

By:  /s/ [ILLEGIBLE]
    --------------------------

                                       5
<PAGE>

                  SCHEDULE A. TO TRADEMARK SECURITY AGREEMENT
                  -------------------------------------------

--------------------------------------------------------------------------------
        TRADEMARKS               APPLICATION SERIAL NO.           FILING DATE
        ----------               ----------------------           -----------
--------------------------------------------------------------------------------
RMH*                             76/301056                  August 17, 2001

--------------------------------------------------------------------------------
RMH (Stylized)*                  76/302227                  August 17, 2001

--------------------------------------------------------------------------------

                                  TRADENAMES
                                  ----------

RMH Teleservices*

     * These items are owned by the Debtor by way of an assignment from the
Borrower on April 1, 1997.  The Borrower has the right to use these items under
an exclusive license granted on April 1, 1997.

                                       6<PAGE>

                                                                   Exhibit 10.23

                     EIGHTH AMENDMENT TO CREDIT AGREEMENT
                     ------------------------------------

         This Eighth Amendment to Credit Agreement ("Amendment"), dated
September 25, 2001, is entered into by and among PNC Bank, National Association
("Bank"), RMH Teleservices, Inc. ("Borrower"), RMH Teleservices International,
Inc. ("RMH Teleservices") and Teleservices Technology Company ("Teleservices
Technology), (RMH Teleservices and Teleservices Technology each individually a
"Surety" and collectively "Sureties").

                                  BACKGROUND
                                  ----------

         A.  Borrower and Bank are parties to a certain letter agreement, dated
March 21, 1997 (as amended, supplemented, replaced, restated or otherwise
modified from time to time, "Credit Agreement"), and related agreements,
instruments and documents (collectively, with the Credit Agreement, the "Credit
Documents"), pursuant to which Bank established for the benefit of Borrower a
line of credit in the maximum aggregate principal amount of Twenty Million
Dollars ($20,000,000). Capitalized terms used but not otherwise defined in this
Amendment shall have the meanings given to such terms in the Credit Agreement.

         B.  Bank and Borrower desire to modify the terms and conditions of the
Credit Agreement as more fully set forth herein.

TERMS AND CONDITIONS
--------------------

         NOW, THEREFORE, with the foregoing Background hereinafter incorporated
by reference, the parties hereto, intending to be legally bound, hereby covenant
and agree as follows:

         1.    Extension of Term. The "Expiration Date" of the Line of Credit is
               -----------------
extended to and shall be December 31, 2001.

         2.   Representations and Warranties: Borrower and each Surety each
              ------------------------------
represents and warrants to Bank that:

               (a)  the execution, delivery and performance by Borrower and each
Surety of this Amendment and the transactions contemplated herein: (i) are and
will be within the corporate powers of Borrower and each Surety; (ii) have been
authorized by all necessary corporate action; (iii) are not and will not be in
contravention of any order of any court or other agency of government, or of any
law to which Borrower or each Surety or any property of Borrower or each Surety
is bound; and (iv) are not and will not be in conflict with, or result in a
breach of or constitute (with due notice and/or lapse of time) a default under
the articles of incorporation or bylaws or any indenture, agreement or
undertaking to which Borrower or each Surety is a party or by Borrower or each
Surety or property of Borrower or each Surety is bound;

               (b)  this Amendment and any other agreements, instruments or
documents executed and/or delivered in connection herewith, are valid, binding
and enforceable against Borrower and each Surety, in accordance with their
respective terms;

               (c)  each of the representations and warranties contained in, and
each of the exhibits and/or schedules attached to, the Credit Agreement, as
amended hereby, and all related agreements, instruments and documents are true
and correct as of the date hereof as to Borrower and each Surety, as applicable;

                                       1
<PAGE>

               (d)  no Event of Default and no event which, with the passage
of time, giving of notice, or both, would become an Event of Default under the
Credit Agreement, is existing.

          3.   Collateral: As security for the payment of Borrower's Obligations
               ----------
under the Credit Documents and satisfaction by Borrower of all covenants and
undertakings contained in the Credit Documents, Borrower acknowledges Lender's
prior security interest and lien in and to all of the Collateral, as defined in
the Credit Documents, which security interest is hereby ratified and confirmed.

          4.   Confirmation of Indebtedness: Borrower ratifies and reaffirms all
               ----------------------------
of its obligations to Bank under the Credit Agreement and related agreements,
instruments and documents and agrees that the same are owing to Bank without any
deduction, defense, setoff, claim or counterclaim, of any nature.

          5.   Reaffirmation by Surety: Each Surety, by its execution of this
               -----------------------
Amendment, hereby unconditionally consents to the terms and conditions of this
Amendment and the transactions contemplated herein. Each Surety further
reaffirms its obligations under its surety agreement in favor of Bank and
acknowledges and agrees that it continues to be liable as surety for all of the
liabilities, debts and obligations of Borrower to Bank under the Credit
Documents, as amended hereby. Each Surety further confirms and agrees that the
execution and delivery of this Amendment does not in any way impair any
obligations of such Surety to Bank under its surety agreement and that the terms
and conditions of such surety agreement remain unchanged and in full force and
effect and that such surety agreement constitutes the valid, binding and
enforceable obligation of Surety, in accordance with its terms, without any
deduction, defense, setoff, claim or counterclaim, of any nature.

          6.   Conditions to Closing: The obligation of Bank to enter into this
               ---------------------
Amendment are subject to, and this Amendment shall become effective upon
("Effective Date"), the following conditions having been satisfied in full to
the complete satisfaction of Bank:

               (a)  Borrower shall have delivered, or cause to be delivered,
to Bank the following documents (all to be in form and substance acceptable in
all respects to Bank):

                    (i)    this Amendment properly executed by Borrower and each
Surety;

                    (ii)   such other agreements, instruments, and documents
required to be executed and/or delivered under any provision of the Credit
Agreement, as amended hereby, or as Bank may reasonably determine to carry out
the intentions of parties hereunder.

               (b)  no Event of Default and no event or condition which, with
the passage of time, the giving of notice, or both, would constitute an Event of
Default under the Credit Documents, is existing;

               (c)  payment of a non-refundable extension fee of Fifteen
Thousand Dollars ($15,000) to the Bank; and

               (d)  payment or reimbursement by Borrower of all fees owing to
Bank and Expenses (including, without limitation, reasonable attorneys' fees)
incurred by Bank to analyze, prepare and negotiate and conclude this Amendment
and all related agreements and transactions described herein, as well as all
outstanding attorney's fees incurred by Bank.
<PAGE>

     7.   Non-Waiver: This Amendment does not and shall not be deemed to
          ----------
constitute a waiver by Bank of any breach or violation of any representation,
warranty or covenant made or agreed to by Borrower under the Credit Documents,
as amended hereby, and all claims and rights of Bank resulting from any such
breach or violation are expressly reserved by Bank. This Amendment does not
obligate Bank to agree to any further extension or any other modification of the
Credit Agreement nor does it constitute a course of conduct or dealing on behalf
of Bank or a waiver of any other rights or remedies of Bank. No omission or
delay by Bank in exercising any right or power under this Amendment or any
related instruments, agreements or documents will impair such right or power or
be construed to be a waiver of any default or Event of Default or an
acquiescence therein, and any single or partial exercise of any such right or
power will not preclude other or further exercise thereof or the exercise of any
other right, and no waiver will be valid unless in writing and then only to the
extent specified.

     8.   Incorporation: This Amendment (including, without limitation, any
          -------------
covenants contained herein) shall amend, and is incorporated into and made part
of, the Credit Agreement. All references to the Credit Agreement contained in
the Credit Agreement or other Credit Documents shall be deemed, for all
purposes, to refer to the Credit Agreement as amended hereby. To the extent that
any term or provision of this Amendment is or may be deemed expressly
inconsistent with any term or provision in the Credit Agreement, the terms and
provisions hereof shall control. Except as expressly amended by this Amendment,
all of the terms, conditions and provisions of the Credit Agreement are hereby
ratified and continue unchanged and remain in full force and effect.

     9.   No Modification: No modification of this Amendment or of any agreement
          ---------------
referred to herein shall be binding or enforceable unless in writing and signed
on behalf of the party against whom enforcement is sought.

     10.  Headings: The headings of any section or paragraph of this Amendment
          --------
are for convenience only and shall not be used to interpret any provision of
this Amendment.

     11.  Successor and Assigns: This Amendment will be binding upon and inure
          ---------------------
to the benefit of the parties hereto and their respective heirs, executors,
administrators, successors and assigns.

     12.  Governing Law: This Amendment shall be governed by, and construed and
          -------------
enforced in accordance with the laws of the Commonwealth of Pennsylvania,
excluding its conflict of laws rule.

     13.  Severability:  The provisions of this Amendment are to be deemed
          ------------
severable, and the invalidity or unenforceability of any provision shall not
affect or impair the remaining provisions which shall continue in full force and
effect.

     14.  Execution by Counterparts and Facsimile: This Amendment may be
          ---------------------------------------
executed in any number of counterparts, each of which when so executed shall be
deemed to be an original and all of which taken together shall constitute one
and the same agreement. Signature by facsimile shall also bind the parties
hereto.

                        [SIGNATURES ON FOLLOWING PAGE]

                                       3
<PAGE>

          IN WITNESS WHEREOF, the undersigned, intending to be legally bound,
execute this Amendment on the date first above written.

                                        BANK:
                                        ----

                                        PNC Bank, National Association

                                        By: /s/ Karen Shoener
                                           ------------------------------------
                                        Name:   Karen Shoener
                                             ----------------------------------
                                        Title:  V.P.
                                              ---------------------------------

                                        BORROWER
                                        --------

                                        RMH Teleservices, Inc.

                                        By: /s/ Andrew Bronstein
                                           ------------------------------------
                                        Name:    Andrew Bronstein
                                             ----------------------------------
                                        Title:   CAO
                                              ---------------------------------

                                        SURETY:
                                        ------

                                        RMH Teleservices International, Inc.

                                        By: /s/ Robert M. Berwanger
                                           ------------------------------------
                                        Name:   Robert M. Berwanger
                                             ----------------------------------
                                        Title:  COO
                                              ---------------------------------

                                        Teleservices Technology Company

                                        By: /s/ Jack Todes
                                           ------------------------------------
                                        Name:    Jack Todes
                                             ----------------------------------
                                        Title:   Chairman
                                              ---------------------------------

                                       4

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