Document:

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                                       1                           EXHIBIT 10(e)

                                     AMENDED
                               SEVERANCE AGREEMENT

     AGREEMENT made as of the 25th of January, 2000, between Harte-Hanks, Inc.,
a Delaware corporation (the "Company"), and Richard M. Hochhauser (the
"Executive").

     WHEREAS, the Executive has served as President of the Company since 1999,
as Chief Operating Officer since 1998 and as a member of the Board of Directors
(the "Board") since 1996; and

     WHEREAS, the Executive possesses an intimate knowledge of the business and
affairs of the Company, its policies, methods, personnel and plans for the
future and has acquired contacts of considerable value to the Company; and

     WHEREAS, the Board recognizes that the Executive's contribution to the
growth and success of the Company has been substantial and wishes to offer an
inducement to the Executive to remain in the employ of the Company; and

     WHEREAS, the Company desires to amend Executive's existing severance
agreement to read as hereinafter provided, in order to recognize Executive's
increased responsibilities with the Company;

     NOW, THEREFORE, in consideration of the foregoing and of the respective
covenants and agreements of the parties herein contained, this Agreement sets
forth benefits which the Company will pay to Executive in the event of
termination of Executive's employment during the Term of this Agreement:

     1. Term. The term of this Agreement shall be effective upon its execution
and continue until the earlier of (i) the expiration of the tenth anniversary of
such execution, provided, that if the Executive's employment with the Company is
terminated (other than for reasons set forth in Section 3(a)(1)(i), (ii) or
(iii)), then this Agreement will continue until the expiration of the second
anniversary of the Termination Date, (ii) the Executive's death or (iii) the
Executive's earlier voluntary retirement (except as provided in Section 3(a)(2))
(the "Term").

     2. Definitions.

        (a) Cause. For "Cause" means that the Executive shall have committed:

            (i) an intentional material act of fraud or embezzlement in
        connection with his duties or in the course of his employment with the
        Company;

            (ii) intentional wrongful material damage to property of the
        Company; or

            (iii) intentional wrongful disclosure of material secret processes
        or material confidential information of the Company.

        For the purposes of this Agreement, no act, or failure to act, on the
        part of the Executive will be deemed "intentional" unless done, or
        omitted to be done, by the Executive not in

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        good faith and without reasonable belief that his action or omission was
        in the best interest of the Company.

        (b) Code. The "Code" shall mean the Internal Revenue Code of 1986, as
      amended.

        (c) Disability. "Disability" shall have the meaning given to disability
      in the Company's disability insurance plan.

        (d) Severance Compensation. The "Severance Compensation" shall be a lump
      sum cash amount equal to 200% of the sum of (A) the annual base salary of
      the Executive in effect immediately prior to the Termination Date, plus
      (B) the average of the bonus or incentive compensation of the Executive
      received from the Company for the two fiscal years preceding the
      Termination Date.

        (e) Termination Date. The "Termination Date" shall be the date upon
      which the Executive or the Company effectively terminates the employment
      of the Executive.

     3. Rights of Executive Upon Termination.

        (a) The Company shall provide the Executive, within ten days following
      the Termination Date, Severance Compensation in lieu of compensation to
      the Executive for periods subsequent to the Termination Date, if any of
      the following events shall occur:

            (1) the Company terminates the Executive's employment during the
        Term of this Agreement other than for any of the following reasons:

                (i) the Executive dies;

                (ii) the Executive suffers a Disability and is unable to work
            for a period of 180 consecutive days; or

                (iii) for Cause,

            (2) the Executive terminates his employment after the occurrence of
        at least one of the following events:

                (i) Without the mutual agreement of the Company and the
            Executive (a) a change in the nature or scope of the authorities,
            functions or duties attached to the position with the Company that
            the Executive had immediately prior to the Termination Date; (b) a
            reduction in the Executive's salary, bonus or incentive
            compensation; (c) a significant reduction in scope or value of other
            monetary or nonmonetary benefits (other than benefits pursuant to a
            broad based employee benefit plan) to which the Executive was
            entitled from the Company; any of which is not remedied within ten
            calendar days after receipt by the Company of written notice from
            the Executive of such change, reduction, alteration or termination,
            as the case may be;

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                (ii) A determination by the Executive made in good faith that as
            a result of a change in policy of the Company made by the Board, he
            has been rendered substantially unable to carry out, or has been
            substantially hindered in the performance of, the authorities,
            functions or duties attached to his position immediately prior to
            the Termination Date, which situation is not remedied within ten
            calendar days after receipt by the Company of written notice from
            the Executive of such determination;

                (iii) The Company shall require the Executive to relocate his
            principal location of work from the location thereof at the time
            this Agreement was entered or to travel away from his office in the
            course of discharging his responsibilities or duties significantly
            more than required of him at the time this Agreement was entered
            without, in either case, the Executive's prior written consent; or

                (iv) The Company commits any material breach of this Agreement.

        (b) Severance Compensation will not be subject to offset or mitigation.

        (c) Upon termination of the Executive's employment (except for reasons
      set forth in Section 3(a)(1)(i), (ii) or (iii)), all stock options not yet
      exercised will become vested and fully exercisable by the Executive. Such
      options shall remain exercisable for their original term, notwithstanding
      the Executive's termination of employment; provided, however, that the
      Company has the right to require the Executive to exercise such options
      within 90 days after receipt of written notice to the Executive. If the
      Executive fails to exercise his options within such 90-day period the
      Company has the right to cancel the options.

        (d) If the Executive's employment is terminated (except for reasons set
      forth in Section 3(a)(1)(i), (ii) or (iii)), the Company shall pay to the
      Executive, in addition to the Severance Compensation payable hereunder, a
      lump sum cash payment in the amount necessary to make continuation
      coverage (COBRA) payments under the Company's group health insurance plan
      for a period of 18 months following the Termination Date.

        (e) Notwithstanding the above or any other provisions of this Agreement,
      in no event shall the Company pay or be obligated to pay the Executive an
      amount which would be an Excess Parachute Payment. For purposes of this
      Agreement, the term "Excess Parachute Payment" means any payment or any
      portion thereof which would be an "excess parachute payment" within the
      meaning of Section 280G of the Code, and would result in the imposition of
      an excise tax under Section 4999 of the Code, in the opinion of tax
      counsel selected by the Company and acceptable to the Executive. In the
      event, and only to the extent that the payment hereunder must be reduced
      to avoid any Excess Parachute Payment, such reduction shall be applied in
      the following order:

            (i) to cash amounts payable as Severance Compensation;

            (ii) to amounts payable for the maintenance of continuation coverage
        (COBRA) payments under the Company's group health insurance plan;

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            (iii) to the accelerated vesting of options as provided in Section
        3(c).

     4. Successors; Binding Agreement. This Agreement will be binding upon the
Company, its successors and assigns, and all rights of the Executive hereunder
shall inure to the benefit of and be enforceable by the Executive's personal or
legal representatives, executors, administrators, successors, heirs,
distributees, devisees and legatees.

     5. Notice. For purposes of this Agreement, notices and all other
communications provided for in the Agreement shall be in writing and shall be
deemed to have been duly given when delivered or received after being mailed by
United States registered mail, return receipt requested, postage prepaid,
addressed as follows:

     If to the Executive:

     Richard M. Hochhauser
     c/o Harte-Hanks, Inc.
     200 Concord Plaza Drive, Suite 800
     San Antonio, Texas  78216

     If to the Company:

     Harte-Hanks, Inc.
     200 Concord Plaza Drive, Suite 800
     San Antonio, Texas  78216
     Attention:  Donald R. Crews

or to such other address as any party may have furnished to the other in writing
in accordance herewith, except that notices of change of address shall be
effective only upon receipt.

     6. Miscellaneous. No provisions of this Agreement may be modified, waived
or discharged unless such waiver, modification or discharge is agreed to in
writing signed by the Executive and such officer as may be specifically
designated by the Board. No waiver by either party hereto of, or compliance
with, any condition or provision of this Agreement to be performed by such other
party shall be deemed a waiver of similar or dissimilar provisions or conditions
at the same or at any prior or subsequent time. No agreements or
representations, oral or otherwise, express or implied, unless specifically
referred to herein, with respect to the subject matter hereof have been made by
either party which are not set forth expressly in this Agreement. The validity,
interpretation, construction and performance of this Agreement shall be governed
by the substantive laws of the State of Delaware, without regard to principles
of conflicts of law. This Agreement amends in full and replaces all prior
agreements, both written and oral, between the Company and the Executive with
respect to the subject matter of this Agreement.

     7. Validity. The invalidity or unenforceability of any provision or
provisions of this Agreement shall not affect the validity or enforceability of
any other provision of this Agreement, which shall remain in full force and
effect.

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     8. Employment Rights. Nothing expressed or implied in this Agreement shall
create any right or duty on the part of the Company or the Executive to have the
Executive remain in the employment of the Company. The Executive may, at any
time during the Term, upon the giving of 30 days prior written notice, terminate
his employment. If this Agreement or the employment of the Executive is
terminated under circumstances in which the Executive is not entitled to any
Severance Compensation, neither the Executive nor the Company will have any
further obligation or liability hereunder.

     9. Withholding of Taxes. The Company may withhold from any amounts payable
under this Agreement all federal, state, city or other taxes as shall be
required pursuant to any law or government regulation or ruling; provided,
however, that no withholding pursuant to Section 4999 of the Code shall be made
unless, in the opinion of tax counsel selected by the Company and acceptable to
the Executive, such withholding relates to payment which result in the
imposition of an excise tax pursuant to Section 4999 of the Code.

     IN WITNESS WHEREOF, the parties have executed this Agreement effective on
the date and year first above written.

                                        HARTE-HANKS, INC.

                                        By: /s/ Larry Franklin
                                            ------------------------------------
                                        Title: Chairman and CEO
                                               ---------------------------------

                                         /s/ Richard M. Hochhauser
                                        ----------------------------------------
                                        Richard M. Hochhauser<PAGE>   1
                                                                   EXHIBIT 10(f)
                                       1

                                HARTE-HANKS INC.
                            RESTORATION PENSION PLAN

As Amended and Restated Effective January 1, 2000

1.   Introduction

     The HARTE-HANKS, INC. RESTORATION PENSION PLAN (hereinafter referred to as
the "Restoration Plan") was established by Harte-Hanks, Inc. (hereinafter
referred to as "Harte-Hanks"), effective as of January 1, 1994, in order to
provide for the payment of retirement and retirement-related benefits to a
certain select group of highly compensated employees who are participants
(except as otherwise provided under Section 4 hereof) in the HARTE-HANKS, INC
PENSION PLAN (hereinafter referred to as the "Basic Plan") as in effect from
time to time on and after the effective date hereof and whose benefits under the
Basic Plan are restricted because of the application of the limitations of
Section 401(a)(17) and/or Section 415 of the Internal Revenue Code of 1986, as
amended (hereinafter referred to as the "Code"), and because of the freezing of
benefit accruals effective as of December 31, 1998. Effective as of January 1,
2000, the Restoration Plan is being amended and restated in its entirety as
hereinafter set forth in this instrument. Harte-Hanks intends and desires by the
adoption of this Restoration Plan to recognize the value to Harte-Hanks of the
past and present services of its employees covered by the Restoration Plan and
to encourage and assure their continued service to Harte-Hanks by making more
adequate provisions for their future retirement security.

2.   Definitions

     As used herein, the term "Participant" means an individual who has become a
participant in this Restoration Plan in accordance with the provisions of
Section 4 hereof and whose interest hereunder has not been fully paid. The term
"Employer" shall include Harte-Hanks and each Employer as defined in the Basic
Plan. "Covered Compensation" shall mean Compensation as defined in the Basic
Plan without regard to the limitation imposed by Section 401(a)(17) of the Code,
except that (a) the amount of bonus that otherwise would have been included in
the Participant's Compensation for a given calendar year shall not exceed an
amount equal to the 100% potential bonus level established for that Participant
for the year for which such bonus was paid and (b) any salary or bonuses
deferred by the Participant under an unfunded, nonqualified deferred
compensation plan of the Employer pursuant to the Participant's election shall
be included in the Participant's Covered Compensation for the purposes of the
Restoration Plan in the calendar year during which such salary or bonuses would
have been paid to the Participant in the absence of such election to defer. The
term "Vesting Date" is defined in Section 5 hereof. All other terms used in this
Restoration Plan shall have the same meaning assigned to them under the
provisions of the Basic Plan unless otherwise qualified by the context.

3.   Administration

     This Restoration Plan shall be administered by a committee appointed by the
Board of Directors of Harte-Hanks from time to time (hereinafter referred to as
the "Committee"). The Committee shall administer the Restoration Plan in a
manner consistent with the administration of the Basic Plan, as from

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time to time amended and in effect, except that this Restoration Plan shall be
administered as an unfunded plan that is not intended to meet the qualification
requirements of Section 401(a) of the Code. The Committee shall have full power
and authority to interpret, construe, and administer this Restoration Plan and
the Committee's interpretations and construction thereof, and actions
thereunder, including the amount or recipient of the payment to be made, shall
be binding and conclusive on all persons for all purposes, subject to any rights
of the Participant to make a claim for benefits under Title I of the Employee
Retirement Income Security Act of 1974, as amended.

4.   Participation

     Participation in this Restoration Plan shall be limited to those employees
of the Employer who are designated as Participants hereunder by the Board of
Directors of Harte-Hanks, whether or not such persons are eligible for benefits
under the Basic Plan. If an employee designated by the Board of Directors to
participate in this Restoration Plan is not a participant in the Basic Plan,
then, for purposes of this Restoration Plan, such person shall be considered as
though he were a participant eligible for a benefit under the Basic Plan and the
Credited Service of such person shall be deemed to commence on the later of such
person's date of hire or the date on which such person's Employer was acquired
by Harte-Hanks. No person shall have an automatic right to be selected as a
Participant or to continue as an active Participant once selected.

5.   Eligibility for Benefits

     A Participant shall be eligible for a benefit under the Restoration Plan if
as of his or her date of termination of employment with the Employer, he or she
has reached his or her "Vesting Date." The term "Vesting Date" as used herein
shall mean either:

     (a) January 1, 1996, if the Participant is an officer of Harte-Hanks with
         the title of a Senior Vice President or a higher position; or

     (b) the earlier to occur of the date on which he or she attains age 55
         years or the date on which he or she completes 20 years of Credited
         Service, if the Participant is an officer of Harte-Hanks with a title
         below a Senior Vice President.

If the employment of a Participant is terminated prior to his or her Vesting
Date, no benefit shall be payable under the Restoration Plan.

6.   Amount of Benefit Provided Under Restoration Plan

     The monthly benefit payable under this Restoration Plan to or on behalf of
a Participant whose service with the Employer is terminated for any reason on or
after his or her Vesting Date shall be an amount equal to the lesser of:

     (a) an amount equal to:

         (i)  the monthly benefit, if any, that would have been payable to such
              Participant, or on his or her behalf to the Participant's
              Beneficiary or Beneficiaries, as of his or her date of termination
              of employment with the Employer under the Basic Plan as then in
              effect, if (aa) the provisions of the Basic Plan had been
              administered

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              without regard to the limitations imposed by Section 415 of the
              Code and without the limitation imposed by Section 401(a)(17) of
              the Code on the amount of his or her Compensation under the Basic
              Plan, (bb) the Participant's Compensation for a given calendar
              year were equal to his or her Covered Compensation for such
              calendar year, and (cc) benefit accruals under the Basic Plan
              (including determinations of the Participant's Credited Service,
              Final Average Monthly Compensation, and Accrued Deferred Monthly
              Retirement Income Commencing at Normal Retirement Date) had not
              been frozen as of December 31, 1998;

              minus

         (ii) the monthly benefit that is actually payable to such Participant,
              or on his or her behalf to the Participant's Beneficiary or
              Beneficiaries, as of his or her date of termination of employment
              with the Employer, under the Basic Plan as then in effect;

         or

     (b) an amount equal to:

         (i)  50% of the Participant's average monthly Covered Compensation, for
              the five successive calendar years out of the 10 completed
              calendar years immediately preceding the first day of the month
              coincident with or next following his or her date of termination
              of employment that give the highest average monthly rate;

              minus

         (ii) the monthly benefit that is actually payable to such Participant,
              or on his or her behalf to the Participant's Beneficiary or
              Beneficiaries, as of his or her date of termination of employment
              with the Employer, under the Basic Plan as then in effect.

Provided, however, in the event that the Participant's Basic Plan benefits are
increased after the date of commencement of the Participant's benefits under the
Basic Plan due to any cost-of-living adjustment announced by the Internal
Revenue Service pursuant to the provisions of Section 415(d) of the Code or for
any other reason, and any such increase would cause a reduction in the amount
determined under the above provisions of this section, the amount of the
benefits payable to or on behalf of the Participant under this Restoration Plan
on and after the date of such increase shall be correspondingly reduced.

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7.   Payment of Restoration Plan Benefit

     The benefit payable to a Participant, or on his or her behalf to the
Participant's Beneficiary, under this Restoration Plan shall be payable
coincident with and in the same manner as the payment of the benefits to such
Participant or Beneficiary under the Basic Plan; provided, however, that if a
Participant in this Restoration Plan is not a participant in the Basic Plan,
then the benefit payable to such Participant under this Restoration Plan shall
be paid or commence as of the earliest date that a benefit would have been
payable to the Participant under the Basic Plan (if he were participating in the
Basic Plan) and shall be paid in the normal form of payment provided under the
Basic Plan unless such Participant elects in writing prior to the calendar year
of payment to receive his benefit under this Restoration Plan in an optional
form provided under the Basic Plan, in which case the benefit under this
Restoration Plan shall be paid in such optional form and shall be subject to the
same adjustment factors as are used under the Basic Plan to convert the normal
form to such optional form. The Beneficiary or Beneficiaries of a Participant
under the Basic Plan shall be the Beneficiary or Beneficiaries of such
Participant under this Restoration Plan; provided, however, any Participant in
the Restoration Plan who is not a participant in the Basic Plan shall be
entitled to complete a beneficiary designation form provided by the Committee to
designate a Beneficiary under this Restoration Plan. For the purposes of this
Restoration Plan, a Participant's service with the Employer shall not be
considered to have terminated so long as such Participant is in the employment
of the Employer or a Controlled Group Member.

     In the event that a Participant's benefits under the Basic Plan commence
prior to his or her date of termination of employment with the Employer, the
Participant's benefit under this Restoration Plan, for the period the
Participant remains employed with the Employer, shall be determined as though
his or her employment had terminated on the date of commencement of his or her
benefits under the Basic Plan, and upon the Participant's actual termination of
employment with the Employer, his or her benefit under this Restoration Plan
shall be redetermined.

     All benefits payable under this Restoration Plan shall be paid from the
general assets of Harte-Hanks. Harte-Hanks shall not be required to set aside
any funds to discharge its obligations hereunder, but Harte-Hanks may set aside
such funds if it chooses to do so. Any and all funds so set aside shall remain
subject to the claims of the general creditors of Harte-Hanks, present and
future. No Participant, the Participant's Beneficiary or Beneficiaries, or any
other person shall have, under any circumstances, any interest whatever in any
particular property or assets of Harte-Hanks by virtue of this Restoration Plan,
and the rights of the Participant, the Participant's Beneficiary or
Beneficiaries, or any other person who may claim a right to receive benefits
under this Restoration Plan shall be no greater than the rights of an unsecured
general creditor of Harte-Hanks.

8.   Amendment and Termination

     The Board of Directors of Harte-Hanks may at any time, retroactively or
prospectively, amend or terminate this Restoration Plan subject to the following
restrictions. No amendment may be made which would deprive a Participant,
without his or her consent, of a right to receive benefits hereunder which have
already vested and matured in such Participant. If this Restoration Plan should
be terminated, Harte-Hanks shall be liable for any vested benefits accrued under
this Restoration Plan as of the date of such action. For each Participant who is
an active Employee and who had reached his or her Vesting Date as of such date
of termination, the amount of the Participant's vested accrued benefit shall be
the benefit under Section 6 hereof, determined as of the date of termination of
this Restoration

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Plan (determined on the basis of such Participant's presumed termination of
service on such date of termination of this Restoration Plan but the offset for
the Basic Plan in Section 6(a)(ii) or 6(b)(ii) hereof shall be determined as of
the actual date of his or her termination of service). Payment of such accrued
benefit shall be deferred until the date the Participant's benefits commence
under the Basic Plan or, if he or she is not a participant in the Basic Plan,
the earliest date on which the Participant's benefits would have commenced under
the Basic Plan if he or she were a participant in the Basic Plan. If the
Participant had not reached his or her Vesting Date as of such date of
termination of this Restoration Plan, no benefit shall be payable under this
Restoration Plan. For each Participant who is a former Employee, the vested
accrued benefit shall be the actuarially determined benefit as of such date of
termination which such Participant or his or her Beneficiary is receiving under
this Restoration Plan.

9.   Benefits Nonforfeitable Upon Change of Control

     In the event of a "Change of Control" (as defined below), each Participant
who is in the employment of the Employer shall be deemed to have reached his or
her Vesting Date as of such date of "Change of Control."

     A "Change of Control" of Harte-Hanks shall have occurred if any of the
following events shall occur:

            (a) Harte-Hanks is merged, consolidated or reorganized into or with
     another corporation or other legal person and as a result of such merger,
     consolidation or reorganization less than 60% of the combined voting power
     of the then outstanding securities of the remaining corporation or legal
     person or its ultimate parent immediately after such transaction is
     received in respect of or in exchange for voting securities of Harte-Hanks
     pursuant to such transaction;

            (b) Harte-Hanks sells all or substantially all of its assets to any
     other corporation or other legal person and as a result of such sale less
     than 60% of the combined voting power of the then outstanding securities of
     such corporation or legal person or its ultimate parent immediately after
     such transaction is received in respect of or in exchange for voting
     securities of Harte-Hanks pursuant to such sale;

            (c) Any person (including any "person" as such term is used in
     Section 13(d)(3) or Section 14(d)(2) of the Exchange Act), has become the
     beneficial owner (as the term "beneficial owner" is defined under Rule
     13d-3 or any successor rule or regulation promulgated under the Exchange
     Act) of securities which when added to any securities already owned by such
     person would represent in the aggregate 30% or more of the combined voting
     power of the then outstanding securities of Harte-Hanks; or

            (d) Such other events that cause a change of control of Harte-Hanks
     as determined by the Board in its sole discretion.

10.  Restrictions on Assignment

     The benefits provided hereunder are intended for the personal security of
persons entitled to payment under this Restoration Plan and are not subject in
any manner to the debts or other obligations of the persons to whom they are
payable. The interest of a Participant or his or her Beneficiary or
Beneficiaries may not be sold, transferred, assigned, or encumbered in any
manner, either voluntarily or

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involuntarily, and any attempt so to anticipate, alienate, sell, transfer,
assign, pledge, encumber, or charge the same shall be null and void; neither
shall the benefits hereunder be liable for or subject to the debts, contracts,
liabilities, engagements, or torts of any person to whom such benefits or funds
are payable, nor shall they be subject to garnishment, attachment, or other
legal or equitable process nor shall they be an asset in bankruptcy, except that
no amount shall be payable hereunder until and unless any and all amounts
representing debts or other obligations owed to the Employer by the Participant
with respect to whom such amount would otherwise be payable shall have been
fully paid and satisfied.

11.  Continued Employment

     Nothing contained in this Restoration Plan shall be construed as conferring
upon any employee the right to continue in the employment of the Employer in any
capacity.

12.  Liability of Committee

     Unless resulting from his or her own fraud or willful misconduct, no member
of the Committee shall be liable for any loss arising out of any action taken or
failure to act by the Committee or a member thereof in connection with this
Restoration Plan. The Committee and any individual member of the Committee and
any agent thereof shall be fully protected in relying upon the advice of the
following professional consultants or advisors employed by Harte-Hanks or the
Committee: any attorney insofar as legal matters are concerned, any accountant
insofar as accounting matters are concerned, and any actuary insofar as
actuarial matters are concerned.

13.  Indemnification

     Harte-Hanks hereby indemnifies and agrees to hold harmless the members of
the Committee and all directors, officers and employees of the Employer against
any loss, claim, cost, expense (including attorneys' fees), judgment or
liability arising out of any action taken or failure to act by the Committee or
such individual in connection with their administration of this Restoration Plan
on behalf of Harte-Hanks; provided, however, that this indemnity shall not apply
to an individual if such loss, claim, cost, expense, judgment or liability is
due to such individual's fraud or willful misconduct.

14.  Change in Participation Status

     Notwithstanding any provision herein to the contrary, in the event that
Harte-Hanks, in its sole discretion, determines, for any reason, that a
Participant is at any time prior to his or her termination of employment with
the Employer no longer a designated Participant in this Restoration Plan, such
Participant shall cease to be an active Participant in this Restoration Plan as
of the date such determination is made and such Participant shall not accrue any
additional benefits under this Restoration Plan. If the Participant had reached
his or her Vesting Date as of the date he or she ceased active participation in
this Restoration Plan, payment of his or her accrued benefits shall be deferred
until the date the Participant's benefits commence under the Basic Plan or, if
he or she is not a participant in the Basic Plan, the earliest date on which the
Participant's benefits would have commenced under the Basic Plan if he or she
were a participant in the Basic Plan. The amount of the Participant's benefit
under Section 6 hereof shall be determined as of the date the Participant ceased
active participation in this Restoration Plan (determined on the basis of such
Participant's presumed termination of service on the date he or she ceased
active participation but the offset for the Basic Plan in Section 6(a)(ii) or
6(b)(ii) hereof shall be determined as of the actual date of his or her
termination of service). If the Participant had

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                                       7

not reached his or her Vesting Date as of the date he or she ceased active
participation in this Restoration Plan, no benefit shall be payable under this
Restoration Plan.

15.  Termination of Service for Dishonesty

     If a Participant's service with the Employer is terminated because of
dishonest conduct injurious to the Employer, or if it is determined during the
lifetime of the Participant and within one year after his or her service with
the Employer is terminated that a Participant engaged in dishonest conduct
injurious to the Employer, the Committee may terminate such Participant's
interest and benefits under this Restoration Plan.

     The dishonest conduct injurious to the Employer committed by a Participant
shall be determined and decided by the Committee only after a full investigation
of such alleged dishonest conduct and an opportunity has been given the
Participant or the Participant's representative to appear before the Committee
to present his or her case. The decision made by the Committee in such cases
shall be final and binding on all Participants and other persons affected by
such decision.

16.  Claims Procedure

     (a) Any person claiming a benefit, requesting an interpretation or ruling
under this Restoration Plan, or requesting information under this Restoration
Plan shall present the request in writing to the Committee which shall respond
in writing as soon as practicable.

     (b) If the claim or request is denied, the written notice of denial shall
state:

        (i)   The reasons for denial, with specific reference to the provisions
              on which the denial is based.

        (ii)  A description of any additional material or information required
              and an explanation of why it is necessary.

        (iii) An explanation of the claim review procedure.

     (c) Any person whose claim or request is denied or who has not received a
response within thirty (30) days may request review by notice given in writing
to the Committee who may, but shall not be required to, grant the claimant a
hearing. On review, the claimant may have representation, examine pertinent
documents, and submit issues and comments in writing.

     (d) The decision on review shall normally be made within sixty (60) days.
If an extension of time is required for a hearing or other special
circumstances, the claimant shall be so notified and the time limit shall be one
hundred twenty (120) days. The decision shall be in writing and shall state the
reasons and the relevant Restoration Plan provisions. All decisions by the
Committee on review shall be final and bind all parties concerned.

17.  Law Governing

     This Restoration Plan shall be construed in accordance with and governed by
the laws of the State of Texas, except to the extent preempted by applicable
federal law.

<PAGE>   8
                                       8

18.  Severability

     In the event any provision of this Restoration Plan shall be held invalid
for any reason, any illegality or invalidity shall not affect the remaining
parts of the Restoration Plan, but the Restoration Plan shall be construed and
enforced as if the illegal or invalid provision had never been inserted.

     IN WITNESS WHEREOF, Harte-Hanks Inc. has caused this instrument to be
executed by its duly authorized officer on the 10th day of March, 2000,
effective as of January 1, 2000.

                                            HARTE-HANKS INC.

                                            BY  /s/ DONALD R. CREWS
                                               ---------------------------------

                                            TITLE:  Senior Vice President, Legal
                                                  ------------------------------

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