Document:

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                                                                    EXHIBIT 10.1

                                ACTIVETOUCH, INC.

                              AMENDED AND RESTATED

                                 1998 STOCK PLAN

                      (AS AMENDED EFFECTIVE MARCH 12, 1999)

                      (AS AMENDED EFFECTIVE APRIL 28, 1998)

                  (ORIGINALLY ADOPTED AS OF FEBRUARY 18, 1998)

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                                TABLE OF CONTENTS

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SECTION 1. PURPOSE...........................................................................1

SECTION 2. DEFINITIONS.......................................................................1

   (a)  "Board of Directors".................................................................1
   (b)  "Code"...............................................................................1
   (c)  "Committee"..........................................................................1
   (d)  "Company"............................................................................1
   (e)  "Disability".........................................................................2
   (f)  "Employee"...........................................................................2
   (g)  "Exercise Price".....................................................................2
   (h)  "Fair Market Value"..................................................................2
   (i)  "ISO"................................................................................2
   (j)  "Nonstatutory Option"................................................................2
   (k)  "Offeree"............................................................................2
   (l)  "Option".............................................................................2
   (m)  "Optionee"...........................................................................2
   (n)  "Plan"...............................................................................2
   (o)  "Purchase Price".....................................................................2
   (p)  "Service"............................................................................2
   (q)  "Share"..............................................................................3
   (r)  "Stock"..............................................................................3
   (s)  "Stock Option Agreement".............................................................3
   (t)  "Stock Purchase Agreement"...........................................................3
   (u)  "Subsidiary".........................................................................3

SECTION 3. ADMINISTRATION....................................................................3

   (a)  Committee Membership.................................................................3
   (b)  Committee Procedures.................................................................3
   (c)  Committee Responsibilities...........................................................4
   (d)  Financial Reports....................................................................5

SECTION 4. ELIGIBILITY.......................................................................5

   (a)  General Rule.........................................................................5
   (b)  Ten-Percent Shareholders.............................................................5
   (c)  Attribution Rules....................................................................6
   (d)  Outstanding Stock....................................................................6

SECTION 5. STOCK SUBJECT TO PLAN.............................................................6

   (a)  Basic Limitation.....................................................................6
   (b)  Additional Shares....................................................................6

SECTION 6. TERMS AND CONDITIONS OF AWARDS OR SALES...........................................7

   (a)  Stock Purchase Agreement.............................................................7
   (b)  Duration of Offers and Nontransferability of Rights..................................7
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   (c)  Purchase Price.......................................................................7
   (d)  Withholding Taxes....................................................................8
   (e)  Restrictions on Transfer of Shares...................................................8

SECTION 7. TERMS AND CONDITIONS OF OPTIONS...................................................8

   (a)  Stock Option Agreement...............................................................8
   (b)  Number of Shares.....................................................................8
   (c)  Exercise Price.......................................................................9
   (d)  Withholding Taxes....................................................................9
   (e)  Exercisability.......................................................................9
   (f)  Term.................................................................................9
   (g)  Nontransferability..................................................................10
   (h)  Exercise of Options on Termination of Service.......................................10
   (i)  No Rights as a Shareholder..........................................................10
   (j)  Modification, Extension and Assumption of Options...................................10
   (k)  Restrictions on Transfer of Shares..................................................11

SECTION 8. PAYMENT FOR SHARES...............................................................11

   (a)  General Rule........................................................................11
   (b)  Surrender of Stock..................................................................11
   (c)  Promissory Notes....................................................................11
   (d)  Cashless Exercise...................................................................12

SECTION 9. ADJUSTMENT OF SHARES.............................................................12

   (a)  General.............................................................................12
   (b)  Reorganizations.....................................................................12
   (c)  Reservation of Rights...............................................................12

SECTION 10. LEGAL REQUIREMENTS..............................................................13

SECTION 11. NO EMPLOYMENT RIGHTS............................................................13

SECTION 12. DURATION AND AMENDMENTS.........................................................14

   (a)  Term of the Plan....................................................................14
   (b)  Right to Amend or Terminate the Plan................................................14
   (c)  Effect of Amendment or Termination..................................................14

SECTION 13. EXECUTION.......................................................................15
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                                ACTIVETOUCH, INC.
                              AMENDED AND RESTATED
                                 1998 STOCK PLAN
                      (EFFECTIVE AS OF FEBRUARY 18, 1998)

SECTION 1. PURPOSE.

        The purpose of the Plan is to offer selected employees, directors and
consultants an opportunity to acquire a proprietary interest in the success of
the Company, or to increase such interest, to encourage such selected persons to
remain in the employ of the Company and to attract new employees with
outstanding qualifications. The Plan provides for the direct award or sale of
Shares and for the grant of Options to purchase Shares. Options granted under
the Plan may include Nonstatutory Options as well as incentive stock options
intended to qualify under section 422 of the Internal Revenue Code.

SECTION 2. DEFINITIONS.

        (a) "Board of Directors" shall mean the Board of Directors of the
Company, as constituted from time to time.

        (b) "Code" shall mean the Internal Revenue Code of 1986, as amended.

        (c) "Committee" shall mean a committee consisting of members of the
Board of Directors that is appointed by the Board of Directors. If no Committee
has been appointed, the entire Board of Directors shall constitute the
Committee. At such time as the officers and directors of the Company become
reporting persons with respect to the Securities Exchange Act of 1934, the
Committee shall have membership composition which enables the Plan to qualify
under Rule 16b-3 with regard to the grant of Options or other rights to acquire
Shares to persons who are subject to Section 16 of the Securities Exchange Act
of 1934.

        (d) "Company" shall mean ActiveTouch, Inc., a California corporation.

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        (e) "Disability" shall means that an Optionee is unable to engage in any
substantial gainful activity by reason of any medically determinable physical or
mental impairment.

        (f) "Employee" shall mean (i) any individual who is a common-law
employee of the Company or of a Subsidiary, (ii) a member of the Board of
Directors, or (iii) a consultant who performs services for the Company or a
Subsidiary. Service as a member of the Board of Directors or as a consultant
shall be considered employment for all purposes under the Plan except the second
sentence of Section 4(a).

        (g) "Exercise Price" shall mean the amount for which one Share may be
purchased upon exercise of an Option, as specified by the Committee in the
applicable Stock Option Agreement.

        (h) "Fair Market Value" shall mean the fair market value of a Share, as
determined by the Committee in good faith. Such determination shall be
conclusive and binding on all persons.

        (i) "ISO" shall mean an employee incentive stock option described in
Code section 422(b).

        (j) "Nonstatutory Option" shall mean an employee stock option that is
not an ISO.

        (k) "Offeree" shall mean an individual to whom the Committee has offered
the right to acquire Shares (other than upon exercise of an Option).

        (l) "Option" shall mean an ISO or Nonstatutory Option granted under the
Plan and entitling the holder to purchase Shares.

        (m) "Optionee" shall mean an individual who holds an Option.

        (n) "Plan" shall mean this ActiveTouch, Inc. Amended and Restated 1998
Stock Plan.

        (o) "Purchase Price" shall mean the consideration for which one Share
may be acquired under the Plan (other than upon exercise of an Option), as
specified by the Committee.

        (p) "Service" shall mean service as an Employee.

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        (q) "Share" shall mean one share of Stock, as adjusted in accordance
with Section 9 (if applicable).

        (r) "Stock" shall mean the common stock of the Company.

        (s) "Stock Option Agreement" shall mean the agreement between the
Company and an Optionee which contains the terms, conditions and restrictions
pertaining to his or her Option.

        (t) "Stock Purchase Agreement" shall mean the agreement between the
Company and an Offeree who acquires Shares under the Plan which contains the
terms, conditions and restrictions pertaining to the acquisition of such Shares.

        (u) "Subsidiary" shall mean any corporation, of which the Company and/or
one or more other Subsidiaries own not less than 50 percent of the total
combined voting power of all classes of outstanding stock of such corporation. A
corporation that attains the status of a Subsidiary on a date after the adoption
of the Plan shall be considered a Subsidiary commencing as of such date.

SECTION 3. ADMINISTRATION.

        (a) Committee Membership. The Plan shall be administered by the
Committee, which shall consist of members of the Board of Directors. The members
of the Committee shall be appointed by the Board of Directors.

        (b) Committee Procedures. The Board of Directors shall designate one of
the members of the Committee as chairperson. The Committee may hold meetings at
such times and places as it shall determine. The acts of a majority of the
Committee members present at meetings at which a quorum exists, or acts reduced
to or approved in writing by all Committee members, shall be valid acts of the
Committee.

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        (c) Committee Responsibilities. Subject to the provisions of the Plan,
the Committee shall have full authority and discretion to take the following
actions:

                (i) To interpret the Plan and to apply its provisions;

                 (ii) To adopt, amend or rescind rules, procedures and forms
        relating to the Plan;

                (iii) To authorize any person to execute, on behalf of the
        Company, any instrument required to carry out the purposes of the Plan;

                (iv) To determine when Shares are to be awarded or offered for
        sale and when Options are to be granted under the Plan;

                (v) To select Offerees and Optionees;

                (vi) To determine the number of Shares to be awarded or offered
        for sale or to be made subject to each Option;

                (vii) To prescribe the terms and conditions of each award or
        sale of Shares, including (without limitation) the Purchase Price and
        vesting of the award, and to specify the provisions of the Stock
        Purchase Agreement relating to such award or sale;

                (viii) To prescribe the terms and conditions of each Option,
        including (without limitation) the Exercise Price and vesting of the
        Option, to determine whether such Option is to be classified as an ISO
        or as a Nonstatutory Option, and to specify the provisions of the Stock
        Option Agreement relating to such Option;

                (ix) To amend any outstanding Stock Purchase or Stock Option
        Agreement; provided, however, that the rights and obligations under any
        Stock Purchase or Stock Option Agreement shall not be materially altered
        or impaired adversely by any such amendment, except with the consent of
        the Optionee or Offeree;

                (x) To determine the disposition of an Option or other right to
        acquire Shares in the event of an Optionee's or Offeree's divorce or
        dissolution of marriage;

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                (xi) To correct any defect, supply any omission, or reconcile
        any inconsistency in the Plan and any Stock Purchase or Stock Option
        Agreement; and

                (xii) To take any other actions deemed necessary or advisable
        for the administration of the Plan.

        All decisions, interpretations and other actions of the Committee shall
be final and binding on all Offerees, Optionees, and all persons deriving their
rights from an Offeree or Optionee. No member of the Committee shall be liable
for any action that he or she has taken or has failed to take in good faith with
respect to the Plan, any Option or any other right to acquire Shares under the
Plan.

        (d) Financial Reports. To the extent required by applicable law, and not
less often than annually, the Company shall furnish to Optionees and Offerees
Company summary financial information including a balance sheet regarding the
Company's financial condition and results of operations, unless such Optionees
or Offerees have duties with the Company that assure them access to equivalent
information. Such financial statements need not be audited.

SECTION 4. ELIGIBILITY.

        (a) General Rule. Only Employees shall be eligible for designation as
Optionees or Offerees by the Committee. In addition, only individuals who are
employed as common-law employees by the Company or a Subsidiary shall be
eligible for the grant of ISOs.

        (b) Ten-Percent Shareholders. An Employee who owns more than 10 percent
of the total combined voting power of all classes of outstanding stock of the
Company or any of its Subsidiaries shall not be eligible for designation as an
Optionee or Offeree unless (i) the Exercise Price for an option is at least 110
percent of Fair Market Value on the date of grant, (ii) the Purchase Price for a
sale of Shares is at least 100% of Fair Market Value at the date of

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purchase, and (ii) in the case of an ISO, such ISO by its terms is not
exercisable after the expiration of five years from the date of grant.

        (c) Attribution Rules. For purposes of Subsection (b) above, in
determining stock ownership, an Employee shall be deemed to own the stock owned,
directly or indirectly, by or for his brothers, sisters, spouse, ancestors and
lineal descendants. Stock owned, directly or indirectly, by or for a
corporation, partnership, estate or trust shall be deemed to be owned
proportionately by or for its shareholders, partners or beneficiaries.

        (d) Outstanding Stock. For purposes of Subsection (b) above,
"outstanding stock" shall include all stock actually issued and outstanding
immediately after the grant. "Outstanding stock" shall not include shares
authorized for issuance under outstanding options held by the Employee or by any
other person.

SECTION 5. STOCK SUBJECT TO PLAN.

        (a) Basic Limitation. Shares offered under the Plan shall be authorized
but unissued Shares, or issued Shares that have been reacquired by the Company.
The aggregate number of Shares which may be issued under the Plan (upon exercise
of Options or other rights to acquire Shares) shall not exceed Six Million Four
Hundred Thousand (6,400,000) Shares, subject to adjustment pursuant to Section
9. The number of Shares which are subject to Options or other rights to acquire
Shares outstanding at any time under the Plan shall not exceed the number of
Shares which then remain available for issuance under the Plan. During the term
of the Plan, the Company shall at all times reserve and keep available
sufficient Shares to satisfy the requirements of the Plan.

        (b) Additional Shares. In the event that any outstanding Option or other
right to acquire Shares for any reason expires or is canceled or otherwise
terminated, the Shares

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allocable to the unexercised portion of such Option or other right shall again
be available for the purposes of the Plan.

SECTION 6.      TERMS AND CONDITIONS OF AWARDS OR SALES.

        (a) Stock Purchase Agreement. Each award or sale of Shares under the
Plan (other than upon exercise of an Option) shall be evidenced by a Stock
Purchase Agreement between the Offeree and the Company. Such award or sale shall
be subject to all applicable terms and conditions of the Plan and may be subject
to any other terms and conditions which are not inconsistent with the Plan and
which the Committee deems appropriate for inclusion in a Stock Purchase
Agreement. The provisions of the various Stock Purchase Agreements entered into
under the Plan need not be identical.

        (b) Duration of Offers and Nontransferability of Rights. Any right to
acquire Shares under the Plan (other than an Option) shall automatically expire
if not exercised by the Offeree within the number of days specified by the
Committee and communicated to the Offeree by the Committee. Such right shall not
be transferable and shall be exercisable only by the Offeree to whom such right
was granted.

        (c) Purchase Price. To the extent required by applicable law, the
Purchase Price of Shares to be offered under the Plan shall not be less than
eighty-five percent (85%) of the Fair Market Value of such Shares, except as
otherwise provided in Section 4(b). Subject to the preceding sentence, the
Purchase Price shall be determined by the Committee at its sole discretion. The
Purchase Price shall be payable in a form described in Section 8 or in the form
of services previously rendered to the Company.

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        (d) Withholding Taxes. As a condition to the purchase of Shares, the
Offeree shall make such arrangements as the Committee may require for the
satisfaction of any federal, state or local withholding tax obligations that may
arise in connection with such purchase.

        (e) Restrictions on Transfer of Shares. No Shares awarded or sold under
the Plan may be sold or otherwise transferred or disposed of by the Offeree
during the one hundred eighty (180) day period following the effective date of a
registration statement covering securities of the Company filed under the
Securities Act of 1933. Subject to the preceding sentence, any Shares awarded or
sold under the Plan shall be subject to such special conditions, rights of
repurchase, rights of first refusal and other transfer restrictions as the
Committee may determine. Such restrictions shall be set forth in the applicable
Stock Purchase Agreement and shall apply in addition to any general restrictions
that may apply to all holders of Shares. To the extent required by applicable
law, any service-based vesting conditions shall not be less rapid than the
schedule set forth in Section 7(e).

SECTION 7. TERMS AND CONDITIONS OF OPTIONS.

        (a) Stock Option Agreement. Each grant of an Option under the Plan shall
be evidenced by a Stock Option Agreement between the Optionee and the Company.
Such Option shall be subject to all applicable terms and conditions of the Plan
and may be subject to any other terms and conditions which are not inconsistent
with the Plan and which the Committee deems appropriate for inclusion in a Stock
Option Agreement. The provisions of the various Stock Option Agreements entered
into under the Plan need not be identical.

        (b) Number of Shares. Each Stock Option Agreement shall specify the
number of Shares that are subject to the Option and shall provide for the
adjustment of such number in

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accordance with Section 9. The Stock Option Agreement shall also specify whether
the Option is an ISO or a Nonstatutory Option.

        (c) Exercise Price. Each Stock Option Agreement shall specify the
Exercise Price. The Exercise Price of an ISO shall not be less than one hundred
percent (100%) of the Fair Market Value of a Share on the date of grant, except
as otherwise provided in Section 4(b). The Exercise Price of a Nonstatutory
Option shall not be less than eighty-five percent (85%) of the Fair Market Value
of a Share on the date of grant, except as otherwise provided in Section 4(b).
Subject to the preceding two sentences, the Exercise Price under any Option
shall be determined by the Committee in its sole discretion. The Exercise Price
shall be payable in a form described in Section 8.

        (d) Withholding Taxes. As a condition to the exercise of an Option, the
Optionee shall make such arrangements as the Committee may require for the
satisfaction of any federal, state, local or foreign withholding tax obligations
that may arise in connection with such exercise. The Optionee shall also make
such arrangements as the Committee may require for the satisfaction of any
federal, state, local or foreign withholding tax obligations that may arise in
connection with the disposition of Shares acquired by exercising an Option.

        (e) Exercisability. Each Stock Option Agreement shall specify the date
when all or any installment of the Option is to become exercisable. To the
extent required by applicable law, an Option shall become exercisable no less
rapidly than the rate of twenty percent (20%) per year for each of the first
five years from the date of grant. Subject to the preceding sentence, the
vesting of any Option shall be determined by the Committee in its sole
discretion.

        (f) Term. The Stock Option Agreement shall specify the term of the
Option. The term shall not exceed ten (10) years from the date of grant, except
as otherwise provided in Section

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4(b). Subject to the preceding sentence, the Committee at its sole discretion
shall determine when an Option is to expire.

        (g) Nontransferability. No Option shall be transferable by the Optionee
other than by will or by the laws of descent and distribution. An Option may be
exercised during the lifetime of the Optionee only by him or by his guardian or
legal representative. No Option or interest therein may be transferred,
assigned, pledged or hypothecated by the Optionee during his lifetime, whether
by operation of law or otherwise, or be made subject to execution, attachment or
similar process.

        (h) Exercise of Options on Termination of Service. Each Stock Option
Agreement shall set forth the extent to which the Optionee shall have the right
to exercise the Option following termination of the Optionee's service with the
Company and its Subsidiaries. Such provisions shall be determined in the sole
discretion of the Committee, need not be uniform among all Options issued
pursuant to the Plan, and may reflect distinctions based on the reasons for
termination of employment. Notwithstanding the foregoing, to the extent required
by applicable law, each Option shall provide that the Optionee shall have the
right to exercise the vested portion of any Option held at termination for at
least 30 days following termination of service with the Company for any reason
other than "cause" (within the meaning of the rules of the California Department
of Corporations), and that the Optionee shall have the right to exercise the
Option for at least six months if the Optionee's service terminates due to death
or Disability.

        (i) No Rights as a Shareholder. An Optionee, or a transferee of an
Optionee, shall have no rights as a shareholder with respect to any Shares
covered by an Option until the date of the issuance of a stock certificate for
such Shares.

        (j) Modification, Extension and Assumption of Options. Within the
limitations of the Plan, the Committee may modify, extend or assume outstanding
Options or may accept the

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cancellation of outstanding Options (whether granted by the Company or another
issuer) in return for the grant of new Options for the same or a different
number of Shares and at the same or a different Exercise Price.

        (k) Restrictions on Transfer of Shares. No Shares issued upon exercise
of an Option may be sold or otherwise transferred or disposed of by the Optionee
during the one hundred eighty (180) day period following the effective date of a
registration statement covering securities of the Company filed under the
Securities Act of 1933. Subject to the preceding sentence, any Shares issued
upon exercise of an Option shall be subject to such rights of repurchase, rights
of first refusal and other transfer restrictions as the Committee may determine.
Such restrictions shall be set forth in the applicable Stock Option Agreement
and shall apply in addition to any restrictions that may apply to holders of
Shares generally.

SECTION 8. PAYMENT FOR SHARES.

        (a) General Rule. The entire Exercise Price of Shares issued under the
Plan shall be payable in lawful money of the United States of America at the
time when such Shares are purchased, except as provided in Subsections (b), (c)
and (d) below.

        (b) Surrender of Stock. To the extent that a Stock Option Agreement so
provides, payment may be made all or in part with Shares which have already been
owned by the Optionee or the Optionee's representative for any time period
specified by the Committee and which are surrendered to the Company in good form
for transfer. Such Shares shall be valued at their Fair Market Value on the date
when the new Shares are purchased under the Plan.

        (c) Promissory Notes. To the extent that a Stock Option Agreement so
provides, payment may be made all or in part with a full recourse promissory
note executed by the Optionee. The interest rate and other terms and conditions
of such note shall be determined by

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the Committee. The Committee may require that the Optionee pledge his or her
Shares to the Company for the purpose of securing the payment of such note. In
no event shall the stock certificate(s) representing such Shares be released to
the Optionee until such note is paid in full.

        (d) Cashless Exercise. To the extent that a Stock Option Agreement so
provides and a public market for the Shares exists, payment may be made all or
in part by delivery (on a form prescribed by the Committee) of an irrevocable
direction to a securities broker to sell Shares and to deliver all or part of
the sale proceeds to the Company in payment of the aggregate Exercise Price.

SECTION 9. ADJUSTMENT OF SHARES.

        (a) General. In the event of a subdivision of the outstanding Stock, a
declaration of a dividend payable in Shares, a declaration of a dividend payable
in a form other than Shares in an amount that has a material effect on the value
of Shares, a combination or consolidation of the outstanding Stock into a lesser
number of Shares, a recapitalization, a reclassification or a similar
occurrence, the Committee shall make appropriate adjustments in one or more of
(i) the number of Shares available for future grants of Options or other rights
to acquire Shares under Section 5, (ii) the number of Shares covered by each
outstanding Option or other right to acquire Shares or (iii) the Exercise Price
of each outstanding Option or the Purchase Price of each other right to acquire
Shares.

        (b) Reorganizations. In the event that the Company is a party to a
merger or reorganization, outstanding Options or other rights to acquire Shares
shall be subject to the agreement of merger or reorganization.

        (c) Reservation of Rights. Except as provided in this Section 9, an
Optionee or Offeree shall have no rights by reason of (i) any subdivision or
consolidation of shares of stock of any

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class, (ii) the payment of any dividend, or (iii) any other increase or decrease
in the number of shares of stock of any class. Any issue by the Company of
shares of stock of any class, or securities convertible into shares of stock of
any class, shall not affect, and no adjustment by reason thereof shall be made
with respect to, the number or Exercise Price of Shares subject to an Option, or
the number or Purchase Price of shares subject to any other right to acquire
Shares. The grant of an Option or other right to acquire Shares pursuant to the
Plan shall not affect in any way the right or power of the Company to make
adjustments, reclassifications, reorganizations or changes of its capital or
business structure, to merge or consolidate or to dissolve, liquidate, sell or
transfer all or any part of its business or assets.

SECTION 10. LEGAL REQUIREMENTS.

        Shares shall not be issued under the Plan unless the issuance and
delivery of such Shares complies with (or is exempt from) all applicable
requirements of law, including (without limitation) the Securities Act of 1933,
as amended, the rules and regulations promulgated thereunder, state securities
laws and regulations, and the regulations of any stock exchange on which the
Company's securities may then be listed, and the Company has obtained the
approval or favorable ruling from any governmental agency which the Company
determines is necessary or advisable.

SECTION 11. NO EMPLOYMENT RIGHTS.

        No provision of the Plan, nor any Option granted or other right to
acquire Shares awarded under the Plan, shall be construed to give any person any
right to become, to be treated as, or to remain an Employee. The Company and its
Subsidiaries reserve the right to terminate any person's Service at any time and
for any reason.

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SECTION 12. DURATION AND AMENDMENTS.

        (a) Term of the Plan. The Plan, as set forth herein, shall become
effective on the date of its adoption by the Board of Directors, subject to the
approval of the Company's shareholders. In the event that the shareholders fail
to approve the Plan within twelve (12) months after its adoption by the Board of
Directors, any Option grants or other right to acquire Shares already made shall
be null and void, and no additional Option grants or other right to acquire
Shares shall be made after such date. The Plan shall terminate automatically ten
(10) years after its adoption by the Board of Directors and may be terminated on
any earlier date pursuant to Subsection (b) below.

        (b) Right to Amend or Terminate the Plan. The Board of Directors may
amend the Plan at any time and from time to time. Rights and obligations under
any Option granted or other right to acquire Shares awarded before amendment of
the Plan shall not be materially altered, or impaired adversely, by such
amendment, except with consent of the Optionee or Offeree. An amendment of the
Plan shall be subject to the approval of the Company's shareholders only to the
extent required by applicable laws, regulations or rules.

        (c) Effect of Amendment or Termination. No Shares shall be issued or
sold under the Plan after the termination thereof, except upon exercise of an
Option granted prior to such termination. The termination of the Plan, or any
amendment thereof, shall not affect any Share previously issued or Option
previously granted under the Plan.

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SECTION 13. EXECUTION.

        To record the amendment of the Plan by the Board of Directors as of
March 12, 1999, the Company has caused its authorized officer to execute the
same.

                                            ACTIVETOUCH, INC.

                                            By /s/ Subrah S. Iyar
                                              ----------------------------------
                                            Title CEO

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THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED OR
QUALIFIED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, OR THE SECURITIES LAWS
OF ANY STATE, AND MAY BE OFFERED AND SOLD ONLY IF REGISTERED AND QUALIFIED
PURSUANT TO THE RELEVANT PROVISIONS OF FEDERAL AND STATE SECURITIES LAWS OR IF
THE COMPANY IS PROVIDED AN OPINION OF COUNSEL SATISFACTORY TO THE COMPANY THAT
REGISTRATION AND QUALIFICATION UNDER FEDERAL AND STATE SECURITIES LAWS ARE NOT
REQUIRED.

                                ACTIVETOUCH, INC.
                                 1998 STOCK PLAN

                        INCENTIVE STOCK OPTION AGREEMENT
                         MONTHLY VESTING OVER FOUR YEARS

        ActiveTouch, Inc., a California corporation (the "Company"), hereby
grants an option to purchase Shares of its Common Stock to the optionee named
below. The terms and conditions of the option are set forth in this cover sheet,
in the attachment and in the Company's 1998 Stock Plan (the "Plan").

Date of Option Grant: ((2))

Name of Optionee: ((1))

Optionee's Social Security Number:  _____-____-_____

Number of Shares of Common Stock Covered by Option (post-split): ((3))
Exercise Price per Share (post-split):  $((4))

Vesting Start Date:  ((5))

        BY SIGNING THIS COVER SHEET, YOU AGREE TO ALL OF THE TERMS AND
        CONDITIONS DESCRIBED IN THE ATTACHED AGREEMENT AND IN THE PLAN,
        A COPY OF WHICH IS ALSO ENCLOSED.

Optionee:
         -----------------------------------------------------------------------
                                       (Signature)

Company:
        ------------------------------------------------------------------------
                                       (Signature)

             Title:
                   -------------------------------------------------------------

Attachment

<PAGE>   20

                                ACTIVETOUCH, INC.

                                 1998 STOCK PLAN

                        INCENTIVE STOCK OPTION AGREEMENT
                         MONTHLY VESTING OVER FOUR YEARS

<TABLE>
<S>                     <C>
INCENTIVE STOCK OPTION  This option is intended to be an incentive stock option
                        under section 422 of the Internal Revenue Code and will
                        be interpreted accordingly.

VESTING                 Beginning on the Vesting Start Date, the Shares under
                        this option will vest and become exercisable over a
                        four-year period at the rate of 1/48th per month, in
                        accordance with the vesting schedule indicated below:
</TABLE>

<TABLE>
<CAPTION>
                                                              Portion of
                                                              Shares Vested
                                                              -------------
<S>                                                               <C>
                        From the Vesting Start Date until         None
                        twelve months thereof

                        At the end of twelve months from          25%
                        the Vesting Start Date

                        For each additional full month of         1/48th
                        your Service to the Company
                        thereafter

                        On the fourth anniversary of the          100%
                        Vesting Start Date
</TABLE>

<TABLE>
<S>                     <C>
                        Your vesting will cease in the event that your Service
                        terminates for any reason. Your Service shall cease when
                        you cease to be actively employed by, or a consultant or
                        adviser to, the Company (or any subsidiary) as
                        determined in the sole discretion of the Committee. A
                        leave of absence, regardless of the reason, shall be
                        deemed to constitute the cessation of your Service
                        unless such leave is authorized by the Company, and you
                        return within the time specified in such authorization.

TERM                    Your option will expire in any event at the close of
                        business at Company headquarters on the day before the
                        10th anniversary of the Date of Grant, as shown on the
                        cover sheet. (It will expire earlier if your Service to
                        the Company terminates, as described below.)
</TABLE>

                                      -2-
<PAGE>   21

<TABLE>
<S>                     <C>
REGULAR TERMINATION     If your Service terminates for any reason except death
                        or Disability, then your option will expire at the close
                        of business at Company headquarters on the 30th day
                        after your termination date.

DEATH                   In the event of your death while in Service, then your
                        option will expire at the close of business at Company
                        headquarters on the date six months after the date of
                        death. During that six-month period, your estate or
                        heirs may exercise the vested portion of your option.

DISABILITY              If your Service terminates because of your Disability,
                        then your option will expire at the close of business at
                        Company headquarters on the date six months after your
                        termination date.

                        However, for purposes of determining whether your option
                        is entitled to ISO status, unless your Disability
                        satisfies the definition set forth in section 22(e)(3)
                        of the Code (as cited below), ISO status will terminate
                        three (3) months after your termination date.

                        "Disability" means that you are unable to engage in any
                        substantial gainful activity by reason of any medically
                        determinable physical or mental impairment.

LEAVES OF ABSENCE       For purposes of this option, your Service does not
                        terminate when you go on a bona fide leave of absence,
                        that was approved by the Company in writing, if the
                        terms of the leave provide for continued service
                        crediting, or when continued service crediting is
                        required by applicable law. However, for purposes of
                        determining whether your option is entitled to ISO
                        status, your Service will be treated as terminating
                        ninety (90) days after you went on leave, unless your
                        right to return to active work is guaranteed by law or
                        by a contract. Your Service terminates in any event when
                        the approved leave ends, unless you immediately return
                        to active work.

                        The Company determines which leaves count for this
                        purpose, and when your Service terminates for all
                        purposes under the Plan.

RESTRICTIONS ON         The Company will not permit you to exercise this option
EXERCISE                if the issuance of Shares at that time would violate any
                        law or regulation.

NOTICE OF EXERCISE      When you wish to exercise this option, you must notify
                        the Company by filing the proper "Notice of Exercise"
                        form at the address given on the form. Your notice must
                        specify how many
</TABLE>

                                      -3-
<PAGE>   22

<TABLE>
<S>                     <C>
                        Shares you wish to purchase. Your notice must also
                        specify how your Shares should be registered (in your
                        name only or in your and your spouse's names as
                        community property or as joint tenants with right of
                        survivorship). The notice will be effective when it is
                        received by the Company.

                        If someone else wants to exercise this option after your
                        death, that person must prove to the Company's
                        satisfaction that he or she is entitled to do so.

FORM OF PAYMENT         When you submit your notice of exercise, you must
                        include payment of the option price for the Shares
                        you are purchasing. Payment may be made in one (or a
                        combination) of the following forms:

                        - Your personal check, a cashier's check or a money
                          order.

                        - To the extent that a public market for the Shares
                          exists as determined by the Company, by delivery
                          (on a form prescribed by the Committee) of an
                          irrevocable direction to a securities broker to sell
                          Shares and to deliver all or part of the sale proceeds
                          to the Company in payment of the aggregate Exercise
                          Price.

WITHHOLDING TAXES       You will not be allowed to exercise this option unless
                        you make acceptable arrangements to pay any withholding
                        or other taxes that may be due as a result of the option
                        exercise or the sale of Shares acquired upon exercise of
                        this option.

MARKET STAND-OFF        In connection with any underwritten public offering by
AGREEMENT               the Company of its equity securities pursuant to an
                        effective registration statement filed under the
                        Securities Act, including the Company's initial public
                        offering, you shall not sell, make any short sale of,
                        loan, hypothecate, pledge, grant any option for the
                        purchase of, or otherwise dispose or transfer for value
                        or agree to engage in any of the foregoing transactions
                        with respect to any Shares without the prior written
                        consent of the Company or its underwriters, for such
                        period of time after the effective date of such
                        registration statement as may be requested by the
                        Company or such underwriters (not to exceed one
                        hundred-eighty (180) days).

                        In order to enforce the provisions of this paragraph,
                        the Company may impose stop-transfer instructions with
                        respect to the Shares until the end of the applicable
                        stand-off period.
</TABLE>

                                      -4-
<PAGE>   23

<TABLE>
<S>                     <C>
RESTRICTIONS ON         By signing this Agreement, you agree not to sell any
RESALE                  option Shares at a time when applicable laws,
                        regulations or Company or underwriter trading policies
                        prohibit a sale.

                        You represent and agree that the Shares to be acquired
                        upon exercising this option will be acquired for
                        investment, and not with a view to the sale or
                        distribution thereof.

                        In the event that the sale of Shares under the Plan is
                        not registered under the Securities Act but an exemption
                        is available which requires an investment representation
                        or other representation, you shall represent and agree
                        at the time of exercise to make such representations as
                        are deemed necessary or appropriate by the Company and
                        its counsel.

THE COMPANY'S RIGHT     In the event that you propose to sell, pledge or
OF FIRST REFUSAL        otherwise transfer to a third party any vested Shares
                        acquired under this Agreement, or any interest in such
                        Shares, the Company shall have the "Right of First
                        Refusal" with respect to all (and not less than all) of
                        such Shares. If you desire to transfer vested Shares
                        acquired under this Agreement, you must give a written
                        "Transfer Notice" to the Company describing fully the
                        proposed transfer, including the number of Shares
                        proposed to be transferred, the proposed transfer price
                        and the name and address of the proposed transferee. The
                        Transfer Notice shall be signed both by you and by the
                        proposed new transferee and must constitute a binding
                        commitment of both parties to the transfer of the
                        Shares. The Company shall have the right to purchase
                        all, and not less than all, of the Shares on the terms
                        of the proposal described in the Transfer Notice
                        (subject, however, to any change in such terms permitted
                        in the next paragraph) by delivery of a notice of
                        exercise of the Right of First Refusal within 30 days
                        after the date when the Transfer Notice was received by
                        the Company.

                        If the Company fails to exercise its Right of First
                        Refusal before or within 30 days after the date when it
                        received the Transfer Notice, you may, not later than 90
                        days following receipt of the Transfer Notice by the
                        Company, conclude a transfer of the Shares subject to
                        the Transfer Notice on the terms and conditions
                        described in the Transfer Notice. Any proposed transfer
                        on terms and conditions different from those described
                        in the Transfer Notice, as well as any subsequent
                        proposed transfer by you, shall again be subject to the
                        Right of First Refusal and shall require compliance with
                        the procedure described in the paragraph above. If the
                        Company exercises its Right of First Refusal, the
                        parties shall consummate the sale of the Shares on the
                        terms set forth in the Transfer Notice within 60 days
                        after the date when the
</TABLE>

                                      -5-
<PAGE>   24

<TABLE>
<S>                     <C>
                        Company received the Transfer Notice (or within such
                        longer period as may have been specified in the Transfer
                        Notice); provided, however, that in the event the
                        Transfer Notice provided that payment for the Shares was
                        to be made in a form other than lawful money paid at the
                        time of transfer, the Company shall have the option of
                        paying for the Shares with lawful money equal to the
                        present value of the consideration described in the
                        Transfer Notice.

                        The Company's Right of First Refusal shall inure to the
                        benefit of its successors and assigns, shall be freely
                        assignable in whole or in part and shall be binding upon
                        any transferee of the Shares.

                        The Company's Right of First Refusal shall terminate in
                        the event that stock is listed on an established stock
                        exchange or is quoted regularly on the Nasdaq Stock
                        Market.

TRANSFER OF OPTION      Prior to your death, only you may exercise this option.
                        You cannot transfer or assign this option. For instance,
                        you may not sell this option or use it as security for a
                        loan. If you attempt to do any of these things, this
                        option will immediately become invalid. You may,
                        however, dispose of this option in your will.

                        Regardless of any marital property settlement agreement,
                        the Company is not obligated to honor a notice of
                        exercise from your spouse or former spouse, nor is the
                        Company obligated to recognize such individual's
                        interest in your option in any other way.

NO RETENTION RIGHTS     Your option or this Agreement do not give you the right
                        to be retained by the Company (or any subsidiaries) in
                        any capacity. The Company (and any subsidiaries) reserve
                        the right to terminate your Service at any time and for
                        any reason.

SHAREHOLDER RIGHTS      You, or your estate or heirs, have no rights as a
                        shareholder of the Company until a certificate for your
                        option Shares has been issued. No adjustments are made
                        for dividends or other rights if the applicable record
                        date occurs before your stock certificate is issued,
                        except as described in the Plan.

ADJUSTMENTS             In the event of a stock split, a stock dividend or a
                        similar change in the Company stock, the number of
                        Shares covered by this option and the exercise price per
                        share may be adjusted pursuant to the Plan. Your option
                        shall be subject to the terms of the agreement of
                        merger, liquidation or reorganization in the event the
                        Company is subject to such corporate activity.
</TABLE>

                                      -6-
<PAGE>   25

<TABLE>
<S>                     <C>
LEGENDS                 All certificates representing the Shares issued upon
                        exercise of this option shall, where applicable, have
                        endorsed thereon the following legends:

                        "THE SECURITIES REPRESENTED BY THIS CERTIFICATE MAY NOT
                        BE SOLD, TRANSFERRED, ENCUMBERED OR IN ANY MANNER
                        DISPOSED OF, EXCEPT IN COMPLIANCE WITH THE TERMS OF A
                        WRITTEN AGREEMENT BETWEEN THE COMPANY AND THE INITIAL
                        HOLDER HEREOF. SUCH AGREEMENT PROVIDES FOR CERTAIN
                        TRANSFER RESTRICTIONS, INCLUDING RIGHTS OF FIRST REFUSAL
                        UPON AN ATTEMPTED TRANSFER OF THE SECURITIES. THE
                        SECRETARY OF THE COMPANY WILL UPON WRITTEN REQUEST
                        FURNISH A COPY OF SUCH AGREEMENT TO THE HOLDER HEREOF
                        WITHOUT CHARGE."

                        "THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT
                        BEEN REGISTERED OR QUALIFIED UNDER THE SECURITIES ACT OF
                        1933, AS AMENDED, OR THE SECURITIES LAWS OF ANY STATE,
                        AND MAY BE OFFERED AND SOLD ONLY IF REGISTERED AND
                        QUALIFIED PURSUANT TO THE RELEVANT PROVISIONS OF FEDERAL
                        AND STATE SECURITIES LAWS OR IF THE COMPANY IS PROVIDED
                        AN OPINION OF COUNSEL SATISFACTORY TO THE COMPANY THAT
                        REGISTRATION AND QUALIFICATION UNDER FEDERAL AND STATE
                        SECURITIES LAWS ARE NOT REQUIRED."

APPLICABLE LAW          This Agreement will be interpreted and enforced under
                        the laws of the State of California.

THE PLAN AND OTHER      The text of the Plan is incorporated in this Agreement
AGREEMENTS              by reference. Certain capitalized terms used in this
                        Agreement are defined in the Plan.

                        This Agreement and the Plan constitute the entire
                        understanding between you and the Company regarding this
                        option. Any prior agreements, commitments or
                        negotiations concerning this option are superseded.
</TABLE>

         BY SIGNING THE COVER SHEET OF THIS AGREEMENT, YOU AGREE TO ALL
          OF THE TERMS AND CONDITIONS DESCRIBED ABOVE AND IN THE PLAN.

                                      -7-
<PAGE>   26

                       NOTICE OF EXERCISE OF STOCK OPTION

ActiveTouch, Inc.
1270 Oakmead Parkway
Suite 301
Sunnyvale, CA 94086

      Re:    Exercise of Stock Option to Purchase Shares of Company Stock

Ladies and Gentlemen:

        Pursuant to the Stock Option Agreement dated __________, 199___ (the
"Stock Option Agreement"), between ActiveTouch, Inc., a California corporation
(the "Company"), and the undersigned, I hereby elect to purchase _____________
shares of the common stock of the Company (the "Shares"), at the price of
$__________ per Share. My check in the amount of $______________ is enclosed.
The Shares are to be issued and registered in the name(s) of:

                           --------------------------

                           --------------------------

        The undersigned understands there may be tax consequences as a result of
the purchase or disposition of the Shares. The undersigned represents that
he/she has received and reviewed the Plan's federal income tax information and
consulted with any tax consultants he/she deems advisable in connection with the
purchase or disposition of the Shares and the undersigned is not relying on the
Company for any tax advice.

        The undersigned acknowledges that he/she has received, read and
understood the Stock Option Agreement and agrees to abide by and be bound by
their terms and conditions. The undersigned represents that the Shares are being
acquired solely for his/her own account and not as a nominee for any other
party, or for investment, and that the undersigned purchaser will not offer,
sell or otherwise dispose of any such Shares except under circumstances that
will not result in a violation of the Securities Act of 1933, as amended, or any
state securities laws.

Dated:  _____________________

                                            ------------------------------------
                                                         (Signature)

                                            ------------------------------------
                                                     (Please Print Name)

                                            Social Security No.
                                                               -----------------

                                            ------------------------------------

                                            ------------------------------------
                                                       (Full Address)

<PAGE>   27

THE SECURITIES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED OR
QUALIFIED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, OR THE SECURITIES LAWS
OF ANY STATE, AND MAY BE OFFERED AND SOLD ONLY IF REGISTERED AND QUALIFIED
PURSUANT TO THE RELEVANT PROVISIONS OF FEDERAL AND STATE SECURITIES LAWS OR IF
THE COMPANY IS PROVIDED AN OPINION OF COUNSEL SATISFACTORY TO THE COMPANY THAT
REGISTRATION AND QUALIFICATION UNDER FEDERAL AND STATE SECURITIES LAWS ARE NOT
REQUIRED.

                                ACTIVETOUCH, INC.
                                 1998 STOCK PLAN

                       NONSTATUTORY STOCK OPTION AGREEMENT
                         MONTHLY VESTING OVER FOUR YEARS

        ActiveTouch, Inc., a California corporation (the "Company"), hereby
grants an option to purchase Shares of its Common Stock to the optionee named
below. The terms and conditions of the option are set forth in this cover sheet,
in the attachment and in the Company's 1998 Stock Plan (the "Plan").

Date of Option Grant: ((2))

Name of Optionee: ((1))

Optionee's Social Security Number:  _____-____-_____

Number of Shares of Common Stock Covered by Option (post-split): ((3))

Exercise Price per Share (post-split): $((4))

Vesting Start Date: ((5))

        BY SIGNING THIS COVER SHEET, YOU AGREE TO ALL OF THE TERMS
        AND CONDITIONS DESCRIBED IN THE ATTACHED AGREEMENT AND IN
        THE PLAN, A COPY OF WHICH IS ALSO ENCLOSED.

Optionee:
         -----------------------------------------------------------------------
                                    (Signature)

Company:
         -----------------------------------------------------------------------
                                    (Signature)

         Title:

Attachment

<PAGE>   28

                                ACTIVETOUCH, INC.
                                 1998 STOCK PLAN

                       NONSTATUTORY STOCK OPTION AGREEMENT
                         MONTHLY VESTING OVER FOUR YEARS

NONSTATUTORY   This option is not intended to be an incentive stock option under
STOCK OPTION   section 422 of the Internal Revenue Code and will be interpreted
               accordingly.

VESTING        Beginning on the Vesting Start Date, the Shares under this option
               will vest and become exercisable over a four-year period at the
               rate of 1/48th per month, in accordance with the vesting schedule
               indicated below:

                                                                    Portion of
                                                                   Shares Vested
                                                                   -------------

               From the Vesting Start Date until twelve months
               thereof                                                None

               At the end of twelve months from the Vesting
               Start Date                                             25%

               For each additional full month of your Service
               to the Company thereafter                              1/48th

               On the fourth anniversary of the Vesting Start
               Date                                                   100%

               Your vesting will cease in the event that your Service terminates
               for any reason. Your Service shall cease when you cease to be
               actively employed by, or a consultant or adviser to, the Company
               (or any subsidiary) as determined in the sole discretion of the
               Committee. A leave of absence, regardless of the reason, shall be
               deemed to constitute the cessation of your Service unless such
               leave is authorized by the Company, and you return within the
               time specified in such authorization.

TERM           Your option will expire in any event at the close of business at
               Company headquarters on the day before the 10th anniversary of
               the Date of Grant, as shown on the cover sheet. (It will expire
               earlier if your Service to the Company terminates, as described
               below.)

                                      -2-
<PAGE>   29

<TABLE>
<S>                     <C>
REGULAR TERMINATION     If your Service terminates for any reason except death
                        or Disability, then your option will expire at the close
                        of business at Company headquarters on the 30th day
                        after your termination date.

DEATH                   In the event of your death while in Service, your option
                        will expire at the close of business at Company
                        headquarters on the date six months after the date of
                        death. During that six-month period, your estate or
                        heirs may exercise the vested portion of your option.

DISABILITY              If your Service terminates because of your Disability,
                        then your option will expire at the close of business at
                        Company headquarters on the date six months after your
                        termination date.

                        "Disability" means that you are unable to engage in any
                        substantial gainful activity by reason of any medically
                        determinable physical or mental impairment.

LEAVES OF ABSENCE       For purposes of this option, your Service does not
                        terminate when you go on a bona fide leave of absence,
                        that was approved by the Company in writing, if the
                        terms of the leave provide for continued service
                        crediting, or when continued service crediting is
                        required by applicable law. Your Service terminates in
                        any event when the approved leave ends, unless you
                        immediately return to active service.

                        The Company determines which leaves count for this
                        purpose, and when your Service terminates for all
                        purposes under the Plan.

RESTRICTIONS ON         The Company will not permit you to exercise this option
EXERCISE                if the issuance of Shares at that time would violate any
                        law or regulation.

NOTICE OF EXERCISE      When you wish to exercise this option, you must notify
                        the Company by filing the proper "Notice of Exercise"
                        form at the address given on the form. Your notice must
                        specify how many Shares you wish to purchase. Your
                        notice must also specify how your Shares should be
                        registered (in your name only or in your and your
                        spouse's names as community property or as joint tenants
                        with right of survivorship). The notice will be
                        effective when it is received by the Company.

                        If someone else wants to exercise this option after your
                        death, that person must prove to the Company's
                        satisfaction that he or she is entitled to do so.
</TABLE>

                                      -3-
<PAGE>   30

<TABLE>
<S>                     <C>
FORM OF PAYMENT         When you submit your notice of exercise, you must
                        include payment of the option price for the Shares you
                        are purchasing. Payment may be made in one (or a
                        combination) of the following forms:

                        - Your personal check, a cashier's check or a money
                          order.

                        - To the extent that a public market for the Shares
                          exists as determined by the Company, by delivery (on a
                          form prescribed by the Committee) of an irrevocable
                          direction to a securities broker to sell Shares and to
                          deliver all or part of the sale proceeds to the
                          Company in payment of the aggregate Exercise Price.

WITHHOLDING TAXES       You will not be allowed to exercise this option unless
                        you make acceptable arrangements to pay any withholding
                        or other taxes that may be due as a result of the option
                        exercise or the sale of the Shares acquired upon
                        exercise of this option.

MARKET STAND-OFF        In connection with any underwritten public offering by
AGREEMENT               the Company of its equity securities pursuant to an
                        effective registration statement filed under the
                        Securities Act, including the Company's initial public
                        offering, you shall not sell, make any short sale of,
                        loan, hypothecate, pledge, grant any option for the
                        purchase of, or otherwise dispose or transfer for value
                        or agree to engage in any of the foregoing transactions
                        with respect to any Shares without the prior written
                        consent of the Company or its underwriters, for such
                        period of time after the effective date of such
                        registration statement as may be requested by the
                        Company or such underwriters (not to exceed one
                        hundred-eighty (180) days).

                        In order to enforce the provisions of this paragraph,
                        the Company may impose stop-transfer instructions with
                        respect to the Shares until the end of the applicable
                        stand-off period.

RESTRICTIONS ON RESALE  By signing this Agreement, you agree not to sell any
                        option Shares at a time when applicable laws,
                        regulations or Company or underwriter trading policies
                        prohibit a sale.

                        You represent and agree that the Shares to be acquired
                        upon exercising this option will be acquired for
                        investment, and not with a view to the sale or
                        distribution thereof.

                        In the event that the sale of Shares under the Plan is
                        not registered under the Securities Act but an exemption
                        is available
</TABLE>

                                      -4-
<PAGE>   31

<TABLE>
<S>                     <C>
                        which requires an investment representation or other
                        representation, you shall represent and agree at the
                        time of exercise to make such representations as are
                        deemed necessary or appropriate by the Company and its
                        counsel.

THE COMPANY'S RIGHT     In the event that you propose to sell, pledge or
OF FIRST REFUSAL        otherwise transfer to a third party any vested Shares
                        acquired under this Agreement, or any interest in such
                        Shares, the Company shall have the "Right of First
                        Refusal" with respect to all (and not less than all) of
                        such Shares. If you desire to transfer vested Shares
                        acquired under this Agreement, you must give a written
                        "Transfer Notice" to the Company describing fully the
                        proposed transfer, including the number of Shares
                        proposed to be transferred, the proposed transfer price
                        and the name and address of the proposed transferee. The
                        Transfer Notice shall be signed both by you and by the
                        proposed new transferee and must constitute a binding
                        commitment of both parties to the transfer of the
                        Shares. The Company shall have the right to purchase
                        all, and not less than all, of the Shares on the terms
                        of the proposal described in the Transfer Notice
                        (subject, however, to any change in such terms permitted
                        in the next paragraph) by delivery of a notice of
                        exercise of the Right of First Refusal within thirty
                        (30) days after the date when the Transfer Notice was
                        received by the Company.

                        If the Company fails to exercise its Right of First
                        Refusal before or within 30 days after the date when it
                        received the Transfer Notice, you may, not later than 90
                        days following receipt of the Transfer Notice by the
                        Company, conclude a transfer of the Shares subject to
                        the Transfer Notice on the terms and conditions
                        described in the Transfer Notice. Any proposed transfer
                        on terms and conditions different from those described
                        in the Transfer Notice, as well as any subsequent
                        proposed transfer by you, shall again be subject to the
                        Right of First Refusal and shall require compliance with
                        the procedure described in the paragraph above. If the
                        Company exercises its Right of First Refusal, the
                        parties shall consummate the sale of the Shares on the
                        terms set forth in the Transfer Notice within 60 days
                        after the date when the Company received the Transfer
                        Notice (or within such longer period as may have been
                        specified in the Transfer Notice); provided, however,
                        that in the event the Transfer Notice provided that
                        payment for the Shares was to be made in a form other
                        than lawful money paid at the time of transfer, the
                        Company shall have the option of paying for the Shares
                        with lawful money equal to the present value of the
                        consideration described in the Transfer Notice.
</TABLE>

                                      -5-
<PAGE>   32

<TABLE>
<S>                     <C>
                        The Company's Right of First Refusal shall inure to the
                        benefit of its successors and assigns, shall be freely
                        assignable in whole or in part and shall be binding upon
                        any transferee of the Shares.

                        The Company's Right of First Refusal shall terminate in
                        the event that Stock is listed on an established stock
                        exchange or is quoted regularly on the Nasdaq Stock
                        Market.

TRANSFER OF OPTION      Prior to your death, only you may exercise this option.
                        You cannot transfer or assign this option. For instance,
                        you may not sell this option or use it as security for a
                        loan. If you attempt to do any of these things, this
                        option will immediately become invalid. You may,
                        however, dispose of this option in your will.

                        Regardless of any marital property settlement agreement,
                        the Company is not obligated to honor a notice of
                        exercise from your spouse or former spouse, nor is the
                        Company obligated to recognize such individual's
                        interest in your option in any other way.

NO RETENTION RIGHTS     Your option or this Agreement do not give you the right
                        to be retained by the Company (or any subsidiaries) in
                        any capacity. The Company (and any subsidiaries) reserve
                        the right to terminate your Service at any time and for
                        any reason.

SHAREHOLDER RIGHTS      You, or your estate or heirs, have no rights as a
                        shareholder of the Company until a certificate for your
                        option Shares has been issued. No adjustments are made
                        for dividends or other rights if the applicable record
                        date occurs before your stock certificate is issued,
                        except as described in the Plan.

ADJUSTMENTS             In the event of a stock split, a stock dividend or a
                        similar change in the Company stock, the number of
                        Shares covered by this option and the exercise price per
                        share may be adjusted pursuant to the Plan. Your option
                        shall be subject to the terms of the agreement of
                        merger, liquidation or reorganization in the event the
                        Company is subject to such corporate activity.

LEGENDS                 All certificates representing the Shares issued upon
                        exercise of this option shall, where applicable, have
                        endorsed thereon the following legends:

                              "THE SECURITIES REPRESENTED BY THIS CERTIFICATE
                              MAY NOT BE SOLD, TRANSFERRED, ENCUMBERED OR IN ANY
                              MANNER DISPOSED OF, EXCEPT IN
</TABLE>

                                      -6-
<PAGE>   33

<TABLE>
<S>                     <C>
                              COMPLIANCE WITH THE TERMS OF A WRITTEN AGREEMENT
                              BETWEEN THE COMPANY AND THE INITIAL HOLDER HEREOF.
                              SUCH AGREEMENT PROVIDES FOR CERTAIN TRANSFER
                              RESTRICTIONS, INCLUDING RIGHTS OF FIRST REFUSAL
                              UPON AN ATTEMPTED TRANSFER OF THE SECURITIES. THE
                              SECRETARY OF THE COMPANY WILL UPON WRITTEN REQUEST
                              FURNISH A COPY OF SUCH AGREEMENT TO THE HOLDER
                              HEREOF WITHOUT CHARGE."

                              "THE SECURITIES REPRESENTED BY THIS CERTIFICATE
                              HAVE NOT BEEN REGISTERED OR QUALIFIED UNDER THE
                              SECURITIES ACT OF 1933, AS AMENDED, OR THE
                              SECURITIES LAWS OF ANY STATE, AND MAY BE OFFERED
                              AND SOLD ONLY IF REGISTERED AND QUALIFIED PURSUANT
                              TO THE RELEVANT PROVISIONS OF FEDERAL AND STATE
                              SECURITIES LAWS OR IF THE COMPANY IS PROVIDED AN
                              OPINION OF COUNSEL SATISFACTORY TO THE COMPANY
                              THAT REGISTRATION AND QUALIFICATION UNDER FEDERAL
                              AND STATE SECURITIES LAWS ARE NOT REQUIRED."

APPLICABLE LAW          This Agreement will be interpreted and enforced under
                        the laws of the State of California.

THE PLAN AND OTHER      The text of the Plan is incorporated in this Agreement
AGREEMENTS              by reference. Certain capitalized terms used in this
                        Agreement are defined in the Plan.

                        This Agreement and the Plan constitute the entire
                        understanding between you and the Company regarding this
                        option. Any prior agreements, commitments or
                        negotiations concerning this option are superseded.
</TABLE>

        BY SIGNING THE COVER SHEET OF THIS AGREEMENT, YOU AGREE TO ALL OF THE
        TERMS AND CONDITIONS DESCRIBED ABOVE AND IN THE PLAN.

                                      -7-
<PAGE>   34

                       NOTICE OF EXERCISE OF STOCK OPTION

ActiveTouch, Inc.
1270 Oakmead Parkway
Suite 301
Sunnyvale, CA 94086

      Re:    Exercise of Stock Option to Purchase Shares of Company Stock

Ladies and Gentlemen:

      Pursuant to the Stock Option Agreement dated __________, 199___ (the
"Stock Option Agreement"), between ActiveTouch, Inc., a California corporation
(the "Company"), and the undersigned, I hereby elect to purchase _____________
shares of the common stock of the Company (the "Shares"), at the price of
$__________ per Share. My check in the amount of $______________ is enclosed.
The Shares are to be issued and registered in the name(s) of:

                           --------------------------

                           --------------------------

        The undersigned understands there may be tax consequences as a result of
the purchase or disposition of the Shares. The undersigned represents that
he/she has received and reviewed the Plan's federal income tax information and
consulted with any tax consultants he/she deems advisable in connection with the
purchase or disposition of the Shares and the undersigned is not relying on the
Company for any tax advice.

        The undersigned acknowledges that he/she has received, read and
understood the Stock Option Agreement and agrees to abide by and be bound by
their terms and conditions. The undersigned represents that the Shares are being
acquired solely for his/her own account and not as a nominee for any other
party, or for investment, and that the undersigned purchaser will not offer,
sell or otherwise dispose of any such Shares except under circumstances that
will not result in a violation of the Securities Act of 1933, as amended, or any
state securities laws.

Dated:  _____________________

                                            ------------------------------------
                                                         (Signature)

                                            ------------------------------------
                                                     (Please Print Name)

                                            Social Security No.
                                                               -----------------

                                            ------------------------------------

                                            ------------------------------------
                                                       (Full Address)<PAGE>   1
                                                                    EXHIBIT 10.2

                                     FORM OF

                                   WEBEX, INC.

                            2000 STOCK INCENTIVE PLAN

                    (Adopted by the Board on March __, 2000)
<PAGE>   2
                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                           Page
                                                                                           ----
<S>                                                                                      <C>
SECTION 1.     ESTABLISHMENT AND PURPOSE.................................................    1

SECTION 2.     DEFINITIONS...............................................................    1
   (a)  "Affiliate"......................................................................    1
   (b)  "Award"..........................................................................    1
   (c)  "Board of Directors".............................................................    1
   (d)  "Change in Control"..............................................................    1
   (e)  "Code"...........................................................................    2
   (f)  "Committee"......................................................................    2
   (g)  "Company"........................................................................    2
   (h)  "Consultant".....................................................................    2
   (i)  "Employee".......................................................................    2
   (j)  "Exchange Act"...................................................................    2
   (k)  "Exercise Price".................................................................    2
   (l)  "Fair Market Value"..............................................................    2
   (m)  "ISO"............................................................................    3
   (n)  "Nonstatutory Option" or "NSO"...................................................    3
   (o)  "Offeree"........................................................................    3
   (p)  "Option".........................................................................    3
   (q)  "Optionee".......................................................................    3
   (r)  "Outside Director"...............................................................    3
   (s)  "Parent".........................................................................    3
   (t)  "Participant"....................................................................    3
   (u)  "Plan"...........................................................................    3
   (v)  "Purchase Price".................................................................    3
   (w)  "Restricted Share"...............................................................    3
   (x)  "Restricted Share Agreement" ....................................................    3
   (y)  "SAR"............................................................................    3
   (z)  "SAR Agreement"..................................................................    3
   (aa) "Service"........................................................................    4
   (bb) "Share"..........................................................................    4
   (cc) "Stock"..........................................................................    4
   (dd) "Stock Option Agreement".........................................................    4
   (ee) "Stock Purchase Agreement".......................................................    4
   (ff) "Stock Unit".....................................................................    4
   (gg) "Stock Unit Agreement"...........................................................    4
   (hh) "Subsidiary".....................................................................    4
   (ii) "Total and Permanent Disability".................................................    4

SECTION 3.     ADMINISTRATION............................................................    4
   (a)  Committee Procedures.............................................................    4
   (b)  Committee Responsibilities.......................................................    4
</TABLE>

                                      -i-
<PAGE>   3

<TABLE>
<S>                                                                                      <C>
SECTION 4.     ELIGIBILITY...............................................................    6
   (a)  General Rule.....................................................................    6
   (b)  Outside Directors................................................................    6
   (c)  Limitation On Grants.............................................................    6
   (d)  Ten-Percent Stockholders.........................................................    6
   (e)  Attribution Rules................................................................    7
   (f)  Outstanding Stock................................................................    7

SECTION 5.     STOCK SUBJECT TO PLAN.....................................................    7
   (a)  Basic Limitation.................................................................    7
   (b)  Annual Increase in Shares........................................................    7
   (c)  Additional Shares................................................................    7
   (d)  Dividend Equivalents.............................................................    8

SECTION 6.     RESTRICTED SHARES.........................................................    8
   (a)  Restricted Stock Agreement.......................................................    8
   (b)  Payment for Awards...............................................................    8
   (c)  Vesting..........................................................................    8
   (d)  Voting and Dividend Rights.......................................................    8

SECTION 7.     OTHER TERMS AND CONDITIONS OF AWARDS OR SALES.............................    8
   (a)  Duration of Offers and Nontransferability of Rights..............................    8
   (b)  Purchase Price...................................................................    9
   (c)  Withholding Taxes................................................................    9
   (d)  Restrictions on Transfer of Shares...............................................    9

SECTION 8.     TERMS AND CONDITIONS OF OPTIONS...........................................    9
   (a)  Stock Option Agreement...........................................................    9
   (b)  Number of Shares.................................................................    9
   (c)  Exercise Price...................................................................    9
   (d)  Withholding Taxes................................................................    9
   (e)  Exercisability and Term..........................................................   10
   (f)  Nontransferability...............................................................   10
   (g)  Exercise of Options Upon Termination of Service..................................   10
   (h)  Effect of Change in Control......................................................   10
   (i)  Leaves of Absence................................................................   10
   (j)  No Rights as a Stockholder.......................................................   11
   (k)  Modification, Extension and Renewal of Options...................................   11
   (l)  Restrictions on Transfer of Shares...............................................   11
   (m)  Buyout Provisions................................................................   11

SECTION 9.     PAYMENT FOR SHARES........................................................   11
   (a)  General Rule.....................................................................   11
   (b)  Surrender of Stock...............................................................   11
   (c)  Services Rendered................................................................   11
   (d)  Cashless Exercise................................................................   12
   (e)  Exercise/Pledge..................................................................   12
</TABLE>

                                      -ii-
<PAGE>   4

<TABLE>
<S>                                                                                      <C>
   (f)  Promissory Note..................................................................   12
   (g)  Other Forms of Payment...........................................................   12

SECTION 10.    STOCK APPRECIATION RIGHTS.................................................   12
   (a)  SAR Agreement....................................................................   12
   (b)  Number of Shares.................................................................   12
   (c)  Exercise Price...................................................................   12
   (d)  Exercisability and Term..........................................................   12
   (e)  Effect of Change in Control......................................................   13
   (f)  Exercise of SARs.................................................................   13
   (g)  Modification or Assumption of SARs...............................................   13

SECTION 11.    STOCK UNITS...............................................................   13
   (a)  Stock Unit Agreement.............................................................   13
   (b)  Payment for Awards...............................................................   13
   (c)  Vesting Conditions...............................................................   14
   (d)  Voting and Dividend Rights.......................................................   14
   (e)  Form and Time of Settlement of Stock Units.......................................   14
   (f)  Death of Recipient...............................................................   14
   (g)  Creditors' Rights................................................................   15

SECTION 12.    PROTECTION AGAINST DILUTION...............................................   15
   (a)  Adjustments......................................................................   15
   (b)  Dissolution or Liquidation.......................................................   15
   (c)  Reorganizations..................................................................   15

SECTION 13.    DEFERRAL OF AWARDS........................................................   16

SECTION 14.    AWARDS UNDER OTHER PLANS..................................................   16

SECTION 15.    PAYMENT OF DIRECTOR'S FEES IN SECURITIES..................................   17
   (a)  Effective Date...................................................................   17
   (b)  Elections to Receive NSOs, Restricted Shares or Stock Units......................   17
   (c)  Number and Terms of NSOs, Restricted Shares or Stock Units.......................   17

SECTION 16.    ADJUSTMENT OF SHARES......................................................   17
   (a)  General..........................................................................   17
   (b)  Reorganizations..................................................................   17
   (c)  Reservation of Rights............................................................   17

SECTION 17.    LEGAL AND REGULATORY REQUIREMENTS.........................................   18

SECTION 18.    WITHHOLDING TAXES.........................................................   18
   (a)  General..........................................................................   18
   (b)  Share Withholding................................................................   18

SECTION 19.    LIMITATION ON PARACHUTE PAYMENTS..........................................   18
   (a)  Scope of Limitation..............................................................   18
</TABLE>

                                     -iii-
<PAGE>   5

<TABLE>
<S>                                                                                      <C>
   (b)  Basic Rule.......................................................................   18
   (c)  Reduction of Payments............................................................   18
   (d)  Overpayments and Underpayments...................................................   19
   (e)  Related Corporations.............................................................   19

SECTION 20.    NO EMPLOYMENT RIGHTS......................................................   19

SECTION 21.    DURATION AND AMENDMENTS...................................................   20
   (a)  Term of the Plan.................................................................   20
   (b)  Right to Amend or Terminate the Plan.............................................   20
   (c)  Effect of Amendment or Termination...............................................   20

SECTION 22.    EXECUTION.................................................................   20
</TABLE>

                                      -iv-
<PAGE>   6
                                   WEBEX, INC.

                            2000 STOCK INCENTIVE PLAN

                    (Adopted by the Board on March __, 2000)

SECTION 1. ESTABLISHMENT AND PURPOSE.

        The Plan was adopted by the Board of Directors effective March __, 2000.
The purpose of the Plan is to promote the long-term success of the Company and
the creation of stockholder value by (a) encouraging Employees, Outside
Directors and Consultants to focus on critical long-range objectives, (b)
encouraging the attraction and retention of Employees, Outside Directors and
Consultants with exceptional qualifications and (c) linking Employees, Outside
Directors and Consultants directly to stockholder interests through increased
stock ownership. The Plan seeks to achieve this purpose by providing for Awards
in the form of Restricted Shares, Stock Units, Options (which may constitute
incentive stock options or nonstatutory stock options) or stock appreciation
rights.

SECTION 2. DEFINITIONS.

               (a) "Affiliate" shall mean any entity other than a Subsidiary, if
the Company and/or one of more Subsidiaries own not less than fifty percent
(50%) of such entity.

               (b) "Award" shall mean any award of an Option, a SAR, a
Restricted Share or a Stock Unit under the Plan.

               (c) "Board of Directors" shall mean the Board of Directors of the
Company, as constituted from time to time.

               (d) "Change in Control" shall mean the occurrence of either of
the following events:

                      (i) A change in the composition of the Board of Directors,
        as a result of which fewer than one-half of the incumbent directors are
        directors who either:

                             (A) Had been directors of the Company twenty-four
               (24) months prior to such change; or

                             (B) Were elected, or nominated for election, to the
               Board of Directors with the affirmative votes of at least a
               majority of the directors who had been directors of the Company
               twenty-four (24) months prior to such change and who were still
               in office at the time of the election or nomination; or

                      (ii) Any "person" (as such term is used in sections 13(d)
        and 14(d) of the Exchange Act) who by the acquisition or aggregation of
        securities, is or becomes the beneficial owner, directly or indirectly,
        of securities of the Company representing twenty percent (20%) or more
        of the combined voting power of the Company's then outstanding
        securities ordinarily (and apart from rights accruing under special
        circumstances) having

                                      -1-
<PAGE>   7
        the right to vote at elections of directors (the "Base Capital Stock");
        except that any change in the relative beneficial ownership of the
        Company's securities by any person resulting solely from a reduction in
        the aggregate number of outstanding shares of Base Capital Stock, and
        any decrease thereafter in such person's ownership of securities, shall
        be disregarded until such person increases in any manner, directly or
        indirectly, such person's beneficial ownership of any securities of the
        Company. For purposes of this Subsection (ii), the term "person" shall
        not include an employee benefit plan maintained by the Company.

        (e) "Code" shall mean the Internal Revenue Code of 1986, as amended.

        (f) "Committee" shall mean the committee designated by the Board of
Directors, which is authorized to administer the Plan under Section 3 hereof.
The Committee shall have membership composition which enables the Options or
other rights granted under the Plan to qualify for exemption under Rule 16b-3
with respect to persons who are subject to Section 16 of the Exchange Act.

        (g) "Company" shall mean WebEx, Inc., a Delaware corporation.

        (h) "Consultant" shall mean a consultant or advisor who provides bona
fide services to the Company, a Parent, a Subsidiary or an Affiliate as an
independent contractor. Service as a Consultant shall be considered employment
for all purposes of the Plan, except as provided in the second sentence of
Section 4(a) and Section 4(b).

        (i) "Employee" shall mean (i) any individual who is a common-law
employee of the Company or of a Subsidiary; (ii) a member of the Board of
Directors, including (without limitation) an Outside Director, or an affiliate
of a member the Board of Directors; (iii) a member of the board of directors of
a Subsidiary; or (iv) an independent contractor or advisor who performs services
for the Company or a Subsidiary. Service as a member of the Board of Directors,
a member of the board of directors of a Subsidiary or as an independent
contractor or advisor shall be considered employment for all purposes of the
Plan except the second sentence of Section 4(a) and Section 4(b).

        (j) "Exchange Act" shall mean the Securities Exchange Act of 1934, as
amended.

        (k) "Exercise Price" shall mean, in the case of an Option, the amount
for which one Common Share may be purchased upon exercise of such Option, as
specified in the applicable Stock Option Agreement. "Exercise Price," in the
case of a SAR, shall mean an amount, as specified in the applicable SAR
Agreement, which is subtracted from the Fair Market Value of one Common Share in
determining the amount payable upon exercise of such SAR.

        (l) "Fair Market Value" shall mean (i) the closing price of a Share on
the principal exchange which the Shares are trading, on the date on which the
Fair Market Value is determined (if Fair Market Value is determined on a date
which the principal exchange is closed, Fair Market Value shall be determined on
the last immediately preceding trading day), or (ii) if the Shares are not
traded on an exchange but are quoted on the Nasdaq National Market or a
successor quotation system, the closing price on the date on which the Fair
Market Value is determined, or (iii) if the Shares are not traded on an exchange
or quoted on the Nasdaq National

                                      -2-
<PAGE>   8
Market or a successor quotation system, the fair market value of a Share, as
determined by the Committee in good faith. Such determination shall be
conclusive and binding on all persons.

        (m) "ISO" shall mean an employee incentive stock option described in
Code section 422.

        (n) "Nonstatutory Option" or "NSO" shall mean an employee stock option
that is not an ISO.

        (o) "Offeree" shall mean an individual to whom the Committee has offered
the right to acquire Shares under the Plan (other than upon exercise of an
Option).

        (p) "Option" shall mean an ISO or Nonstatutory Option granted under the
Plan and entitling the holder to purchase Shares.

        (q) "Optionee" shall mean an individual or estate who holds an Option or
SAR.

        (r) "Outside Director" shall mean a member of the Board of Directors who
is not a common-law employee of the Company or of a Subsidiary. Service as an
Outside Director shall be considered employment for all purposes of the Plan,
except as provided in the second sentence of Section 4(a).

        (s) "Parent" shall mean any corporation (other than the Company) in an
unbroken chain of corporations ending with the Company, if each of the
corporations other than the Company owns stock possessing fifty percent (50%) or
more of the total combined voting power of all classes of stock in one of the
other corporations in such chain. A corporation that attains the status of a
Parent on a date after the adoption of the Plan shall be a parent commencing as
of such date.

        (t) "Participant" shall mean an individual or estate who holds an Award.

        (u) "Plan" shall mean this 2000 Stock Incentive Plan of WebEx, Inc., as
amended from time to time.

        (v) "Purchase Price" shall mean the consideration for which one Share
may be acquired under the Plan (other than upon exercise of an Option), as
specified by the Committee.

        (w) "Restricted Share" shall mean a Common Share awarded under the Plan.

        (x) "Restricted Share Agreement " shall mean the agreement between the
Company and the recipient of a Restricted Share which contains the terms,
conditions and restrictions pertaining to such Restricted Shares.

        (y) "SAR" shall mean a stock appreciation right granted under the Plan.

        (z) "SAR Agreement" shall mean the agreement between the Company and an
Optionee which contains the terms, conditions and restrictions pertaining to his
or her SAR.

                                      -3-
<PAGE>   9
        (aa) "Service" shall mean service as an Employee.

        (bb) "Share" shall mean one share of Stock, as adjusted in accordance
with Section 9 (if applicable).

        (cc) "Stock" shall mean the Common Stock of the Company.

        (dd) "Stock Option Agreement" shall mean the agreement between the
Company and an Optionee which contains the terms, conditions and restrictions
pertaining to his Option.

        (ee) "Stock Purchase Agreement" shall mean the agreement between the
Company and an Offeree who acquires Shares under the Plan which contains the
terms, conditions and restrictions pertaining to the acquisition of such Shares.

        (ff) "Stock Unit" shall mean a bookkeeping entry representing the
equivalent of one Common Share, as awarded under the Plan.

        (gg) "Stock Unit Agreement" shall mean the agreement between the Company
and the recipient of a Stock Unit which contains the terms, conditions and
restrictions pertaining to such Stock Unit.

        (hh) "Subsidiary" shall mean any corporation, if the Company and/or one
or more other Subsidiaries own not less than fifty percent (50%) of the total
combined voting power of all classes of outstanding stock of such corporation. A
corporation that attains the status of a Subsidiary on a date after the adoption
of the Plan shall be considered a Subsidiary commencing as of such date.

        (ii) "Total and Permanent Disability" shall mean that the Optionee is
unable to engage in any substantial gainful activity by reason of any medically
determinable physical or mental impairment which can be expected to result in
death or which has lasted, or can be expected to last, for a continuous period
of not less than twelve (12) months.

SECTION 3. ADMINISTRATION.

        (a) Committee Procedures. The Plan shall be administered by the
Committee. The Committee shall consist exclusively of two or more directors of
the Company, who shall be appointed by the Board of Directors. The Board of
Directors shall designate one of the members of the Committee as chairman. The
Committee may hold meetings at such times and places as it shall determine. The
acts of a majority of the Committee members present at meetings at which a
quorum exists, or acts reduced to or approved in writing by all Committee
members, shall be valid acts of the Committee.

        (b) Committee Responsibilities. Subject to the provisions of the Plan,
the Committee shall have full authority and discretion to take the following
actions:

                      (i) To interpret the Plan and to apply its provisions;

                                      -4-
<PAGE>   10
                      (ii) To adopt, amend or rescind rules, procedures and
        forms relating to the Plan;

                      (iii) To authorize any person to execute, on behalf of the
        Company, any instrument required to carry out the purposes of the Plan;

                      (iv) To determine when Shares are to be awarded or offered
        for sale and when Options are to be granted under the Plan;

                      (v) To select the Offerees and Optionees;

                      (vi) To determine the number of Shares to be offered to
        each Offeree or to be made subject to each Option;

                      (vii) To prescribe the terms and conditions of each award
        or sale of Shares, including (without limitation) the Purchase Price,
        the vesting of the award (including accelerating the vesting of awards)
        and to specify the provisions of the Stock Purchase Agreement relating
        to such award or sale;

                      (viii) To prescribe the terms and conditions of each
        Option, including (without limitation) the Exercise Price, the vesting
        or duration of the Option (including accelerating the vesting of the
        Option), to determine whether such Option is to be classified as an ISO
        or as a Nonstatutory Option, and to specify the provisions of the Stock
        Option Agreement relating to such Option;

                      (ix) To amend any outstanding Stock Purchase Agreement or
        Stock Option Agreement, subject to applicable legal restrictions and to
        the consent of the Offeree or Optionee who entered into such agreement;

                      (x) To prescribe the consideration for the grant of each
        Option or other right under the Plan and to determine the sufficiency of
        such consideration;

                      (xi) To determine the disposition of each Option or other
        right under the Plan in the event of an Optionee's or Offeree's divorce
        or dissolution of marriage;

                      (xii) To determine whether Options or other rights under
        the Plan will be granted in replacement of other grants under an
        incentive or other compensation plan of an acquired business;

                      (xiii) To correct any defect, supply any omission, or
        reconcile any inconsistency in the Plan, any Stock Option Agreement or
        any Stock Purchase Agreement; and

                      (xiv) To take any other actions deemed necessary or
        advisable for the administration of the Plan.

Subject to the requirements of applicable law, the Committee may designate
persons other than members of the Committee to carry out its responsibilities
and may prescribe such conditions and limitations as it may deem appropriate,
except that the Committee may not delegate its

                                      -5-
<PAGE>   11
authority with regard to the selection for participation of or the granting of
Options or other rights under the Plan to persons subject to Section 16 of the
Exchange Act. All decisions, interpretations and other actions of the Committee
shall be final and binding on all Offerees, all Optionees, and all persons
deriving their rights from an Offeree or Optionee. No member of the Committee
shall be liable for any action that he has taken or has failed to take in good
faith with respect to the Plan, any Option, or any right to acquire Shares under
the Plan.

SECTION 4. ELIGIBILITY.

        (a) General Rule. Only Employees shall be eligible for the grant of
Restricted Shares, Stock Units, NSOs or SARs. In addition, only individuals who
are employed as common-law employees by the Company, a Parent or a Subsidiary
shall be eligible for the grant of ISOs. In addition, an Employee who owns more
than ten percent (10%) of the total combined voting power of all classes of
outstanding stock of the Company or any of its Parents or Subsidiaries shall not
be eligible for the grant of an ISO unless the requirements set forth in section
422(c)(6) of the Code are satisfied.

        (b) Outside Directors. Any other provision of the Plan notwithstanding,
the participation of Outside Directors in the Plan shall be subject to the
following restrictions:

                      (i) Outside Directors shall only be eligible for the grant
        of Restricted Shares, Stock Units, Nonstatutory Options and SARs.

                      (ii) Each Outside Director shall automatically be granted
        a Nonstatutory Option to purchase ________ Shares (subject to adjustment
        under Section 16) as a result of their appointment as an Outside
        Director on, or after, the effectiveness of the Company's initial public
        offering of the Stocks. In addition, upon the conclusion of each regular
        annual meeting of the Company's stockholders occurring after 2000 and
        following the meeting at which they were appointed, each Outside
        Director who will continue serving as a member of the Board thereafter
        shall receive a Nonstatutory Option to purchase ___________ Shares
        (subject to adjustment under Section 16). All such Nonstatutory Options
        shall vest and become exercisable at the date of grant;

                      (iii) The Exercise Price of all Nonstatutory Options
        granted to an Outside Director under this Section 4(b) shall be equal to
        one hundred percent (100%) of the Fair Market Value of a Share on the
        date of grant, payable in one of the forms described in Section 9(a),
        (b) and (d).

                      (iv) All Nonstatutory Options granted to an Outside
        Director under this Section 4(b) shall terminate on the earliest of (A)
        the tenth (10th) anniversary of the date of grant of such Options or (B)
        the date twelve (12) months after the termination of such Outside
        Director's service for any reason.

        (c) Limitation On Grants. No Employee shall be granted Options to
purchase more than __________ (________) Shares in any fiscal year of the
Company.

        (d) Ten-Percent Stockholders. An Employee who owns more than ten percent
(10%) of the total combined voting power of all classes of outstanding stock of
the Company or any of

                                      -6-
<PAGE>   12
its Subsidiaries shall not be eligible for the grant of an ISO unless such grant
satisfies the requirements of Code section 422(c)(6).

        (e) Attribution Rules. For purposes of Subsection (d) above, in
determining stock ownership, an Employee shall be deemed to own the stock owned,
directly or indirectly, by or for his brothers, sisters, spouse, ancestors and
lineal descendants. Stock owned, directly or indirectly, by or for a
corporation, partnership, estate or trust shall be deemed to be owned
proportionately by or for its shareholders, partners or beneficiaries.

        (f) Outstanding Stock. For purposes of Subsection (d) above,
"outstanding stock" shall include all stock actually issued and outstanding
immediately after the grant. "Outstanding stock" shall not include shares
authorized for issuance under outstanding options held by the Employee or by any
other person.

SECTION 5. STOCK SUBJECT TO PLAN.

        (a) Basic Limitation. Shares offered under the Plan shall be authorized
but unissued Shares or treasury Shares. The maximum aggregate number of Options,
SARs, Stock Units and Restricted Shares awarded under the Plan shall not exceed
______________________ (________) Shares, plus the additional Common Shares
described in Sections (b) and (c). The limitation of this Section 5(a) shall be
subject to adjustment pursuant to Section 12.

        (b) Annual Increase in Shares. As of January 1 of each year, commencing
with the year 2001, the aggregate number of Options, SARs, Stock Units and
Restricted Shares that may be awarded under the Plan shall automatically
increase by a number equal to the lesser of (i) ___________ (__________) shares,
(ii) ___% of the outstanding shares on such date or (iii) a lesser amount
determined by the Board. The aggregate number of Shares which may be issued
under the Plan shall at all times be subject to adjustment pursuant to Section
16. The number of Shares which are subject to Options or other rights
outstanding at any time under the Plan shall not exceed the number of Shares
which then remain available for issuance under the Plan. The Company, during the
term of the Plan, shall at all times reserve and keep available sufficient
Shares to satisfy the requirements of the Plan.

        (c) Additional Shares. If Restricted Shares or Common Shares issued upon
the exercise of Options are forfeited, then such Common Shares shall again
become available for Awards under the Plan. If Stock Units, Options or SARs are
forfeited or terminate for any other reason before being exercised, then the
corresponding Common Shares shall again become available for Awards under the
Plan. If Stock Units are settled, then only the number of Common Shares (if any)
actually issued in settlement of such Stock Units shall reduce the number
available under Section 5(a) and the balance shall again become available for
Awards under the Plan. If SARs are exercised, then only the number of Common
Shares (if any) actually issued in settlement of such SARs shall reduce the
number available in Section 5(a) and the balance shall again become available
for Awards under the Plan. The foregoing notwithstanding, the aggregate number
of Common Shares that may be issued under the Plan upon the exercise of ISOs
shall not be increased when Restricted Shares or other Common Shares are
forfeited.

                                      -7-
<PAGE>   13
        (d) Dividend Equivalents. Any dividend equivalents paid or credited
under the Plan shall not be applied against the number of Restricted Shares,
Stock Units, Options or SARs available for Awards, whether or not such dividend
equivalents are converted into Stock Units.

SECTION 6. RESTRICTED SHARES

        (a) Restricted Stock Agreement. Each grant of Restricted Shares under
the Plan shall be evidenced by a Restricted Stock Agreement between the
recipient and the Company. Such Restricted Shares shall be subject to all
applicable terms of the Plan and may be subject to any other terms that are not
inconsistent with the Plan. The provisions of the various Restricted Stock
Agreements entered into under the Plan need not be identical.

        (b) Payment for Awards. Subject to the following sentence, Restricted
Shares may be sold or awarded under the Plan for such consideration as the
Committee may determine, including (without limitation) cash, cash equivalents,
full-recourse promissory notes, past services and future services. To the extent
that an Award consists of newly issued Restricted Shares, the Award recipient
shall furnish consideration with a value not less than the par value of such
Restricted Shares in the form of cash, cash equivalents, or past services
rendered to the Company (or a Parent or Subsidiary), as the Committee may
determine.

        (c) Vesting. Each Award of Restricted Shares may or may not be subject
to vesting. Vesting shall occur, in full or in installments, upon satisfaction
of the conditions specified in the Restricted Stock Agreement. The Committee may
include among such conditions the requirement that the performance of the
Company or a business unit of the Company for a specified period of one or more
years equal or exceed a target determined in advance by the Committee. Such
performance shall be determined by the Company's independent auditors. Such
target shall be based on one or more of the criteria set forth in Appendix A.
The Committee shall determine such target not later than the 90th day of such
period. In no event shall the number of Restricted Shares which are subject to
performance based vesting conditions exceed ____________, subject to adjustment
in accordance with Section 16. A Restricted Stock Agreement may provide for
accelerated vesting in the event of the Participant's death, disability or
retirement or other events. The Committee may determine, at the time of granting
Restricted Shares of thereafter, that all or part of such Restricted Shares
shall become vested in the event that a Change in Control occurs with respect to
the Company.

        (d) Voting and Dividend Rights. The holders of Restricted Shares awarded
under the Plan shall have the same voting, dividend and other rights as the
Company's other stockholders. A Restricted Stock Agreement, however, may require
that the holders of Restricted Shares invest any cash dividends received in
additional Restricted Shares. Such additional Restricted Shares shall be subject
to the same conditions and restrictions as the Award with respect to which the
dividends were paid.

SECTION 7. OTHER TERMS AND CONDITIONS OF AWARDS OR SALES.

        (a) Duration of Offers and Nontransferability of Rights. Any right to
acquire Shares under the Plan (other than an Option) shall automatically expire
if not exercised by the Offeree within thirty (30) days after the grant of such
right was communicated to him by the Committee.

                                      -8-
<PAGE>   14
Such right shall not be transferable and shall be exercisable only by the
Offeree to whom such right was granted.

        (b) Purchase Price. The Purchase Price shall be determined by the
Committee at its sole discretion. The Purchase Price shall be payable in one of
the forms described in Sections 9(a), (b) or (c).

        (c) Withholding Taxes. As a condition to the purchase of Shares, the
Offeree shall make such arrangements as the Committee may require for the
satisfaction of any federal, state or local withholding tax obligations that may
arise in connection with such purchase.

        (d) Restrictions on Transfer of Shares. Any Shares awarded or sold under
the Plan shall be subject to such special forfeiture conditions, rights of
repurchase, rights of first refusal and other transfer restrictions as the
Committee may determine. Such restrictions shall be set forth in the applicable
Stock Purchase Agreement and shall apply in addition to any general restrictions
that may apply to all holders of Shares.

SECTION 8. TERMS AND CONDITIONS OF OPTIONS.

        (a) Stock Option Agreement. Each grant of an Option under the Plan shall
be evidenced by a Stock Option Agreement between the Optionee and the Company.
Such Option shall be subject to all applicable terms and conditions of the Plan
and may be subject to any other terms and conditions which are not inconsistent
with the Plan and which the Committee deems appropriate for inclusion in a Stock
Option Agreement. The Stock Option Agreement shall specify whether the Option is
an ISO or an NSO. The provisions of the various Stock Option Agreements entered
into under the Plan need not be identical. Options may be granted in
consideration of a reduction in the Optionee's other compensation. A Stock
Option Agreement may provide that a new Option will be granted automatically to
the Optionee when he or she exercises a prior Option and pays the Exercise Price
in a form described in Section 9.

        (b) Number of Shares. Each Stock Option Agreement shall specify the
number of Shares that are subject to the Option and shall provide for the
adjustment of such number in accordance with Section 16. Options granted to an
Optionee in a single fiscal year of the Company shall not cover more than
_________ Shares.

        (c) Exercise Price. Each Stock Option Agreement shall specify the
Exercise Price. The Exercise Price of an ISO shall not be less than 100 percent
(100%) of the Fair Market Value of a Share on the date of grant, except as
otherwise provided in Section 4(d). Subject to the foregoing in this Section
8(c), the Exercise Price under any Option shall be determined by the Committee
at its sole discretion. The Exercise Price shall be payable in one of the forms
described in Sections 9.

        (d) Withholding Taxes. As a condition to the exercise of an Option, the
Optionee shall make such arrangements as the Committee may require for the
satisfaction of any federal, state or local withholding tax obligations that may
arise in connection with such exercise. The Optionee shall also make such
arrangements as the Committee may require for the satisfaction of any federal,
state or local withholding tax obligations that may arise in connection with the
disposition of Shares acquired by exercising an Option.

                                      -9-
<PAGE>   15
        (e) Exercisability and Term. Each Stock Option Agreement shall specify
the date when all or any installment of the Option is to become exercisable. The
Stock Option Agreement shall also specify the term of the Option; provided that
the term of an ISO shall in no event exceed ten (10) years from the date of
grant (five (5) years for Employees described in Section 4(d)). A Stock Option
Agreement may provide for accelerated exercisability in the event of the
Optionee's death, disability, or retirement or other events and may provide for
expiration prior to the end of its term in the event of the termination of the
Optionee's service. Options may be awarded in combination with SARs, and such an
Award may provide that the Options will not be exercisable unless the related
SARs are forfeited. Subject to the foregoing in this Section 8(e), the Committee
at its sole discretion shall determine when all or any installment of an Option
is to become exercisable and when an Option is to expire.

        (f) Nontransferability. During an Optionee's lifetime, his Option(s)
shall be exercisable only by him and shall not be transferable. In the event of
an Optionee's death, his Option(s) shall not be transferable other than by will
or by the laws of descent and distribution.

        (g) Exercise of Options Upon Termination of Service. Each Stock Option
Agreement shall set forth the extent to which the Optionee shall have the right
to exercise the Option following termination of the Optionee's Service with the
Company and its Subsidiaries, and the right to exercise the Option of any
executors or administrators of the Optionee's estate or any person who has
acquired such Option(s) directly from the Optionee by bequest or inheritance.
Such provisions shall be determined in the sole discretion of the Committee,
need not be uniform among all Options issued pursuant to the Plan, and may
reflect distinctions based on the reasons for termination of Service.

        (h) Effect of Change in Control. The Committee may determine, at the
time of granting an Option or thereafter, that such Option shall become
exercisable as to all or part of the Shares subject to such Option in the event
that a Change in Control occurs with respect to the Company, subject to the
following limitations:

                      (i) In the case of an ISO, the acceleration of
        exercisability shall not occur without the Optionee's written consent.

                      (ii) If the Company and the other party to the transaction
        constituting a Change in Control agree that such transaction is to be
        treated as a "pooling of interests" for financial reporting purposes,
        and if such transaction in fact is so treated, then the acceleration of
        exercisability shall not occur to the extent that the Company's
        independent accountants and such other party's independent accountants
        separately determine in good faith that such acceleration would preclude
        the use of "pooling of interests" accounting.

        (i) Leaves of Absence. An Employee's Service shall cease when such
Employee ceases to be actively employed by, or a consultant or adviser to, the
Company (or any subsidiary) as determined in the sole discretion of the Board of
Directors. For purposes of Options, Service does not terminate when an Employee
goes on a bona fide leave of absence, that was approved by the Company in
writing, if the terms of the leave provide for continued service crediting, or
when continued service crediting is required by applicable law. However, for
purposes of

                                      -10-
<PAGE>   16
determining whether an Option is entitled to ISO status, an Employee's Service
will be treated as terminating ninety (90) days after such Employee went on
leave, unless such Employee's right to return to active work is guaranteed by
law or by a contract. Service terminates in any event when the approved leave
ends, unless such Employee immediately returns to active work. The Company
determines which leaves count toward Service, and when Service terminates for
all purposes under the Plan.

        (j) No Rights as a Stockholder. An Optionee, or a transferee of an
Optionee, shall have no rights as a stockholder with respect to any Shares
covered by his Option until the date of the issuance of a stock certificate for
such Shares. No adjustments shall be made, except as provided in Section 16.

        (k) Modification, Extension and Renewal of Options. Within the
limitations of the Plan, the Committee may modify, extend or renew outstanding
options or may accept the cancellation of outstanding options (to the extent not
previously exercised), whether or not granted hereunder, in return for the grant
of new Options for the same or a different number of Shares and at the same or a
different exercise price. The foregoing notwithstanding, no modification of an
Option shall, without the consent of the Optionee, impair his rights or increase
his obligations under such Option.

        (l) Restrictions on Transfer of Shares. Any Shares issued upon exercise
of an Option shall be subject to such special forfeiture conditions, rights of
repurchase, rights of first refusal and other transfer restrictions as the
Committee may determine. Such restrictions shall be set forth in the applicable
Stock Option Agreement and shall apply in addition to any general restrictions
that may apply to all holders of Shares.

        (m) Buyout Provisions. The Committee may at any time (a) offer to buy
out for a payment in cash or cash equivalents an Option previously granted or
(b) authorize an Optionee to elect to cash out an Option previously granted, in
either case at such time and based upon such terms and conditions as the
Committee shall establish.

SECTION 9. PAYMENT FOR SHARES.

        (a) General Rule. The entire Exercise Price of Shares issued under the
Plan shall be payable in lawful money of the United States of America at the
time when such Shares are purchased, except as provided in Subsections (b)
through (g) below.

        (b) Surrender of Stock. To the extent that a Stock Option Agreement so
provides, payment may be made all or in part by surrendering, or attesting to
the ownership of, Shares which have already been owned by the Optionee or his
representative for more than twelve (12) months. Such Shares shall be valued at
their Fair Market Value on the date when the new Shares are purchased under the
Plan. The Optionee shall not surrender, or attest to the ownership of, Shares in
payment of the Exercise Price if such action would cause the Company to
recognize compensation expense (or additional compensation expense) with respect
to the Option for financial reporting purposes.

        (c) Services Rendered. At the discretion of the Committee, Shares may be
awarded under the Plan in consideration of services rendered to the Company or a
Subsidiary prior to the

                                      -11-
<PAGE>   17
award. If Shares are awarded without the payment of a Purchase Price in cash,
the Committee shall make a determination (at the time of the award) of the value
of the services rendered by the Offeree and the sufficiency of the consideration
to meet the requirements of Section 6(c).

        (d) Cashless Exercise. To the extent that a Stock Option Agreement so
provides, payment may be made all or in part by delivery (on a form prescribed
by the Committee) of an irrevocable direction to a securities broker to sell
Shares and to deliver all or part of the sale proceeds to the Company in payment
of the aggregate Exercise Price.

        (e) Exercise/Pledge. To the extent that a Stock Option Agreement so
provides, payment may be made all or in part by delivery (on a form prescribed
by the Committee) of an irrevocable direction to a securities broker or lender
to pledge Shares, as security for a loan, and to deliver all or part of the loan
proceeds to the Company in payment of the aggregate Exercise Price.

        (f) Promissory Note. To the extent that a Stock Option Agreement so
provides, payment may be made all or in part by delivering (on a form prescribed
by the Company) a full-recourse promissory note. However, the par value of the
Common Shares being purchased under the Plan, if newly issued, shall be paid in
cash or cash equivalents.

        (g) Other Forms of Payment. To the extent that a Stock Option Agreement
so provides, payment may be made in any other form that is consistent with
applicable laws, regulations and rules.

SECTION 10. STOCK APPRECIATION RIGHTS.

        (a) SAR Agreement. Each grant of a SAR under the Plan shall be evidenced
by a SAR Agreement between the Optionee and the Company. Such SAR shall be
subject to all applicable terms of the Plan and may be subject to any other
terms that are not inconsistent with the Plan. The provisions of the various SAR
Agreements entered into under the Plan need not be identical. SARs may be
granted in consideration of a reduction in the Optionee's other compensation.

        (b) Number of Shares. Each SAR Agreement shall specify the number of
Common Shares to which the SAR pertains and shall provide for the adjustment of
such number in accordance with Section 12. SARs granted to any Optionee in a
single calendar year shall in no event pertain to more than _______ Common
Shares, except that SARs granted to a new Employee in the fiscal year of the
Company in which his or her service as an Employee first commences shall not
pertain to more than _________ Common Shares. The limitations set forth in the
preceding sentence shall be subject to adjustment in accordance with Section 12.

        (c) Exercise Price. Each SAR Agreement shall specify the Exercise Price.
A SAR Agreement may specify an Exercise Price that varies in accordance with a
predetermined formula while the SAR is outstanding.

        (d) Exercisability and Term. Each SAR Agreement shall specify the date
when all or any installment of the SAR is to become exercisable. The SAR
Agreement shall also specify the term of the SAR. A SAR Agreement may provide
for accelerated exercisability in the event of

                                      -12-
<PAGE>   18
the Optionee's death, disability or retirement or other events and may provide
for expiration prior to the end of its term in the event of the termination of
the Optionee's service. SARs may be awarded in combination with Options, and
such an Award may provide that the SARs will not be exercisable unless the
related Options are forfeited. A SAR may be included in an ISO only at the time
of grant but may be included in an NSO at the time of grant or thereafter. A SAR
granted under the Plan may provide that it will be exercisable only in the event
of a Change in Control.

        (e) Effect of Change in Control. The Committee may determine, at the
time of granting a SAR or thereafter, that such SAR shall become fully
exercisable as to all Common Shares subject to such SAR in the event that a
Change in Control occurs with respect to the Company, subject to the following
sentence. If the Company and the other party to the transaction constituting a
Change in Control agree that such transaction is to be treated as a "pooling of
interests" for financial reporting purposes, and if such transaction in fact is
so treated, then the acceleration of exercisability shall not occur to the
extent that the Company's independent accountants and such other party's
independent accountants separately determine in good faith that such
acceleration would preclude the use of "pooling of interests" accounting.

        (f) Exercise of SARs. Upon exercise of a SAR, the Optionee (or any
person having the right to exercise the SAR after his or her death) shall
receive from the Company (a) Common Shares, (b) cash or (c) a combination of
Common Shares and cash, as the Committee shall determine. The amount of cash
and/or the Fair Market Value of Common Shares received upon exercise of SARs
shall, in the aggregate, be equal to the amount by which the Fair Market Value
(on the date of surrender) of the Common Shares subject to the SARs exceeds the
Exercise Price. If, on the date when a SAR expires, the Exercise Price under
such SAR is less than the Fair Market Value on such date but any portion of such
SAR has not been exercised or surrendered, then such SAR shall automatically be
deemed to be exercised as of such date with respect to such portion.

        (g) Modification or Assumption of SARs. Within the limitations of the
Plan, the Committee may modify, extend or assume outstanding SARs or may accept
the cancellation of outstanding SARs (whether granted by the Company or by
another issuer) in return for the grant of new SARs for the same or a different
number of shares and at the same or a different exercise price. The foregoing
notwithstanding, no modification of a SAR shall, without the consent of the
Optionee, may alter or impair his or her rights or obligations under such SAR.

SECTION 11. STOCK UNITS.

        (a) Stock Unit Agreement. Each grant of Stock Units under the Plan shall
be evidenced by a Stock Unit Agreement between the recipient and the Company.
Such Stock Units shall be subject to all applicable terms of the Plan and may be
subject to any other terms that are not inconsistent with the Plan. The
provisions of the various Stock Unit Agreements entered into under the Plan need
not be identical. Stock Units may be granted in consideration of a reduction in
the recipient's other compensation.

        (b) Payment for Awards. To the extent that an Award is granted in the
form of Stock Units, no cash consideration shall be required of the Award
recipients.

                                      -13-
<PAGE>   19
        (c) Vesting Conditions. Each Award of Stock Units may or may not be
subject to vesting. Vesting shall occur, in full or in installments, upon
satisfaction of the conditions specified in the Stock Unit Agreement. A Stock
Unit Agreement may provide for accelerated vesting in the event of the
Participant's death, disability or retirement or other events. The Committee may
determine, at the time of granting Stock Units or thereafter, that all or part
of such Stock Units shall become vested in the event that a Change in Control
occurs with respect to the Company, except as provided in the next following
sentence. If the Company and the other party to the transaction constituting a
Change in Control agree that such transaction is to be treated as a "pooling of
interests" for financial reporting purposes, and if such transaction in fact is
so treated, then the acceleration of vesting shall not occur to the extent that
the Company's independent accountants and such other party's independent
accountants separately determine in good faith that such acceleration would
preclude the use of "pooling of interests" accounting.

        (d) Voting and Dividend Rights. The holders of Stock Units shall have no
voting rights. Prior to settlement or forfeiture, any Stock Unit awarded under
the Plan may, at the Committee's discretion, carry with it a right to dividend
equivalents. Such right entitles the holder to be credited with an amount equal
to all cash dividends paid on one Common Share while the Stock Unit is
outstanding. Dividend equivalents may be converted into additional Stock Units.
Settlement of dividend equivalents may be made in the form of cash, in the form
of Common Shares, or in a combination of both. Prior to distribution, any
dividend equivalents which are not paid shall be subject to the same conditions
and restrictions as the Stock Units to which they attach.

        (e) Form and Time of Settlement of Stock Units. Settlement of vested
Stock Units may be made in the form of (a) cash, (b) Common Shares or (c) any
combination of both, as determined by the Committee. The actual number of Stock
Units eligible for settlement may be larger or smaller than the number included
in the original Award, based on predetermined performance factors. Methods of
converting Stock Units into cash may include (without limitation) a method based
on the average Fair Market Value of Common Shares over a series of trading days.
Vested Stock Units may be settled in a lump sum or in installments. The
distribution may occur or commence when all vesting conditions applicable to the
Stock Units have been satisfied or have lapsed, or it may be deferred to any
later date. The amount of a deferred distribution may be increased by an
interest factor or by dividend equivalents. Until an Award of Stock Units is
settled, the number of such Stock Units shall be subject to adjustment pursuant
to Section 12.

        (f) Death of Recipient. Any Stock Units Award that becomes payable after
the recipient's death shall be distributed to the recipient's beneficiary or
beneficiaries. Each recipient of a Stock Units Award under the Plan shall
designate one or more beneficiaries for this purpose by filing the prescribed
form with the Company. A beneficiary designation may be changed by filing the
prescribed form with the Company at any time before the Award recipient's death.
If no beneficiary was designated or if no designated beneficiary survives the
Award recipient, then any Stock Units Award that becomes payable after the
recipient's death shall be distributed to the recipient's estate.

                                      -14-
<PAGE>   20
        (g) Creditors' Rights. A holder of Stock Units shall have no rights
other than those of a general creditor of the Company. Stock Units represent an
unfunded and unsecured obligation of the Company, subject to the terms and
conditions of the applicable Stock Unit Agreement.

SECTION 12. PROTECTION AGAINST DILUTION.

        (a) Adjustments. In the event of a subdivision of the outstanding Common
Shares, a declaration of a dividend payable in Common Shares, a declaration of a
dividend payable in a form other than Common Shares in an amount that has a
material effect on the price of Common Shares, a combination or consolidation of
the outstanding Common Shares (by reclassification or otherwise) into a lesser
number of Common Shares, a recapitalization, a spin-off or a similar occurrence,
the Committee shall make such adjustments as it, in its sole discretion, deems
appropriate in one or more of:

                      (i) The number of Options, SARs, Restricted Shares and
        Stock Units available for future Awards under Section 5;

                      (ii) The limitations set forth in Sections 8(b) and 10(b);

                      (iii) The number of NSOs to be granted to Outside
        Directors under Section 4(b);

                      (iv) The number of Common Shares covered by each
        outstanding Option and SAR;

                      (v) The Exercise Price under each outstanding Option and
        SAR; or

                      (vi) The number of Stock Units included in any prior Award
        which has not yet been settled.

Except as provided in this Section 12, a Participant shall have no rights by
reason of any issue by the Company of stock of any class or securities
convertible into stock of any class, any subdivision or consolidation of shares
of stock of any class, the payment of any stock dividend or any other increase
or decrease in the number of shares of stock of any class.

        (b) Dissolution or Liquidation. To the extent not previously exercised
or settled, Options, SARs and Stock Units shall terminate immediately prior to
the dissolution or liquidation of the Company.

        (c) Reorganizations. In the event that the Company is a party to a
merger or other reorganization, outstanding Awards shall be subject to the
agreement of merger or reorganization. Such agreement shall provide for:

                      (i) The continuation of the outstanding Awards by the
        Company, if the Company is a surviving corporation;

                      (ii) The assumption of the outstanding Awards by the
        surviving corporation or its parent or subsidiary;

                                      -15-
<PAGE>   21
                      (iii) The substitution by the surviving corporation or its
        parent or subsidiary of its own awards for the outstanding Awards;

                      (iv) Full exercisability or vesting and accelerated
        expiration of the outstanding Awards; or

                      (v) Settlement of the full value of the outstanding Awards
        in cash or cash equivalents followed by cancellation of such Awards.

SECTION 13. DEFERRAL OF AWARDS.

        The Committee (in its sole discretion) may permit or require a
Participant to:

        a)      Have cash that otherwise would be paid to such Participant as a
                result of the exercise of a SAR or the settlement of Stock Units
                credited to a deferred compensation account established for such
                Participant by the Committee as an entry on the Company's books;

        b)      Have Common Shares that otherwise would be delivered to such
                Participant as a result of the exercise of an Option or SAR
                converted into an equal number of Stock Units; or

        c)      Have Common Shares that otherwise would be delivered to such
                Participant as a result of the exercise of an Option or SAR or
                the settlement of Stock Units converted into amounts credited to
                a deferred compensation account established for such Participant
                by the Committee as an entry on the Company's books. Such
                amounts shall be determined by reference to the Fair Market
                Value of such Common Shares as of the date when they otherwise
                would have been delivered to such Participant.

A deferred compensation account established under this Section 13 may be
credited with interest or other forms of investment return, as determined by the
Committee. A Participant for whom such an account is established shall have no
rights other than those of a general creditor of the Company. Such an account
shall represent an unfunded and unsecured obligation of the Company and shall be
subject to the terms and conditions of the applicable agreement between such
Participant and the Company. If the deferral or conversion of Awards is
permitted or required, the Committee (in its sole discretion) may establish
rules, procedures and forms pertaining to such Awards, including (without
limitation) the settlement of deferred compensation accounts established under
this Section 13.

SECTION 14. AWARDS UNDER OTHER PLANS.

        The Company may grant awards under other plans or programs. Such awards
may be settled in the form of Common Shares issued under this Plan. Such Common
Shares shall be treated for all purposes under the Plan like Common Shares
issued in settlement of Stock Units and shall, when issued, reduce the number of
Common Shares available under Section 5.

                                      -16-
<PAGE>   22
SECTION 15. PAYMENT OF DIRECTOR'S FEES IN SECURITIES.

        (a) Effective Date. No provision of this Section 15 shall be effective
unless and until the Board has determined to implement such provision.

        (b) Elections to Receive NSOs, Restricted Shares or Stock Units. An
Outside Director may elect to receive his or her annual retainer payments and/or
meeting fees from the Company in the form of cash, NSOs, Restricted Shares or
Stock Units, or a combination thereof, as determined by the Board. Such NSOs,
Restricted Shares and Stock Units shall be issued under the Plan. An election
under this Section 15 shall be filed with the Company on the prescribed form.

        (c) Number and Terms of NSOs, Restricted Shares or Stock Units. The
number of NSOs, Restricted Shares or Stock Units to be granted to Outside
Directors in lieu of annual retainers and meeting fees that would otherwise be
paid in cash shall be calculated in a manner determined by the Board. The terms
of such NSOs, Restricted Shares or Stock Units shall also be determined by the
Board.

SECTION 16. ADJUSTMENT OF SHARES.

        (a) General. In the event of a subdivision of the outstanding Stock, a
declaration of a dividend payable in Shares, a declaration of a dividend payable
in a form other than Shares in an amount that has a material effect on the value
of Shares, a combination or consolidation of the outstanding Stock (by
reclassification or otherwise) into a lesser number of Shares, a
recapitalization or a similar occurrence, the Committee shall make appropriate
adjustments in one or more of (i) the number of Shares available for future
grants under Section 5, (ii) the number of Shares available for grants under
Section 4(c), (iii) the number of Shares covered by each outstanding Option,
(iv) the Exercise Price under each outstanding Option, (v) the number of shares
covered by each outstanding award or (vi) the Purchase Price of each outstanding
award.

        (b) Reorganizations. In the event that the Company is a party to a
merger or other reorganization, outstanding Options shall be subject to the
agreement of merger or reorganization. Such agreement may provide for the
assumption of outstanding Options by the surviving corporation or its parent or
for their continuation by the Company (if the Company is a surviving
corporation); provided, however, that if assumption or continuation of the
outstanding Options is not provided by such agreement then the Committee shall
have the option of offering the payment of a cash settlement equal to the
difference between the amount to be paid for one Share under such agreement and
the Exercise Price, in all cases without the Optionees' consent.

        (c) Reservation of Rights. Except as provided in this Section 16, an
Optionee or Offeree shall have no rights by reason of any subdivision or
consolidation of shares of stock of any class, the payment of any dividend or
any other increase or decrease in the number of shares of stock of any class.
Any issue by the Company of shares of stock of any class, or securities
convertible into shares of stock of any class, shall not affect, and no
adjustment by reason thereof shall be made with respect to, the number or
Exercise Price of Shares subject to an Option. The grant of an Option pursuant
to the Plan shall not affect in any way the right or power of the

                                      -17-
<PAGE>   23
Company to make adjustments, reclassifications, reorganizations or changes of
its capital or business structure, to merge or consolidate or to dissolve,
liquidate, sell or transfer all or any part of its business or assets.

SECTION 17. LEGAL AND REGULATORY REQUIREMENTS.

        Shares shall not be issued under the Plan unless the issuance and
delivery of such Shares complies with (or is exempt from) all applicable
requirements of law, including (without limitation) the Securities Act of 1933,
as amended, the rules and regulations promulgated thereunder, state securities
laws and regulations and the regulations of any stock exchange on which the
Company's securities may then be listed, and the Company has obtained the
approval or favorable ruling from any governmental agency which the Company
determines is necessary or advisable.

SECTION 18. WITHHOLDING TAXES.

        (a) General. To the extent required by applicable federal, state, local
or foreign law, a Participant or his or her successor shall make arrangements
satisfactory to the Company for the satisfaction of any withholding tax
obligations that arise in connection with the Plan. The Company shall not be
required to issue any Common Shares or make any cash payment under the Plan
until such obligations are satisfied.

        (b) Share Withholding. The Committee may permit a Participant to satisfy
all or part of his or her withholding or income tax obligations by having the
Company withhold all or a portion of any Common Shares that otherwise would be
issued to him or her or by surrendering all or a portion of any Common Shares
that he or she previously acquired. Such Common Shares shall be valued at their
Fair Market Value on the date when taxes otherwise would be withheld in cash.

SECTION 19. LIMITATION ON PARACHUTE PAYMENTS.

        (a) Scope of Limitation. This Section 19 shall apply to an Award unless
the Committee, at the time of making an Award under the Plan or at any time
thereafter, specifies in writing that such Award shall not be subject to this
Section 19. If this Section 19 applies to an Award, it shall supersede any
contrary provision of the Plan or of any Award granted under the Plan.

        (b) Basic Rule. In the event that the independent auditors most recently
selected by the Board (the "Auditors") determine that any payment or transfer by
the Company under the Plan to or for the benefit of a Participant (a "Payment")
would be nondeductible by the Company for federal income tax purposes because of
the provisions concerning "excess parachute payments" in Section 280G of the
Code, then the aggregate present value of all Payments shall be reduced (but not
below zero) to the Reduced Amount. For purposes of this Section 19, the "Reduced
Amount" shall be the amount, expressed as a present value, which maximizes the
aggregate present value of the Payments without causing any Payment to be
nondeductible by the Company because of Section 280G of the Code.

        (c) Reduction of Payments. If the Auditors determine that any Payment
would be nondeductible by the Company because of Section 280G of the Code, then
the Company shall

                                      -18-
<PAGE>   24
promptly give the Participant notice to that effect and a copy of the detailed
calculation thereof and of the Reduced Amount, and the Participant may then
elect, in his or her sole discretion, which and how much of the Payments shall
be eliminated or reduced (as long as after such election the aggregate present
value of the Payments equals the Reduced Amount) and shall advise the Company in
writing of his or her election within 10 days of receipt of notice. If no such
election is made by the Participant within such 10-day period, then the Company
may elect which and how much of the Payments shall be eliminated or reduced (as
long as after such election the aggregate present value of the Payments equals
the Reduced Amount) and shall notify the Participant promptly of such election.
For purposes of this Section 19, present value shall be determined in accordance
with Section 280G(d)(4) of the Code. All determinations made by the Auditors
under this Section 19 shall be binding upon the Company and the Participant and
shall be made within sixty (60) days of the date when a Payment becomes payable
or transferable. As promptly as practicable following such determination and the
elections hereunder, the Company shall pay or transfer to or for the benefit of
the Participant such amounts as are then due to him or her under the Plan and
shall promptly pay or transfer to or for the benefit of the Participant in the
future such amounts as become due to him or her under the Plan.

        (d) Overpayments and Underpayments. As a result of uncertainty in the
application of Section 280G of the Code at the time of an initial determination
by the Auditors hereunder, it is possible that Payments will have been made by
the Company that should not have been made (an "Overpayment") or that additional
Payments that will not have been made by the Company could have been made (an
"Underpayment"), consistent in each case with the calculation of the Reduced
Amount hereunder. In the event that the Auditors, based upon the assertion of a
deficiency by the Internal Revenue Service against the Company or the
Participant that the Auditors believe has a high probability of success,
determine that an Overpayment has been made, such Overpayment shall be treated
for all purposes as a loan to the Participant which he or she shall repay to the
Company, together with interest at the applicable federal rate provided in
Section 7872(f)(2) of the Code; provided, however, that no amount shall be
payable by the Participant to the Company if and to the extent that such payment
would not reduce the amount subject to taxation under Section 4999 of the Code.
In the event that the Auditors determine that an Underpayment has occurred, such
Underpayment shall promptly be paid or transferred by the Company to or for the
benefit of the Participant, together with interest at the applicable federal
rate provided in Section 7872(f)(2) of the Code.

        (e) Related Corporations. For purposes of this Section 19, the term
"Company" shall include affiliated corporations to the extent determined by the
Auditors in accordance with Section 280G(d)(5) of the Code.

SECTION 20. NO EMPLOYMENT RIGHTS.

        No provision of the Plan, nor any right or Option granted under the
Plan, shall be construed to give any person any right to become, to be treated
as, or to remain an Employee. The Company and its Subsidiaries reserve the right
to terminate any person's Service at any time and for any reason, with or
without notice.

                                      -19-
<PAGE>   25
SECTION 21. DURATION AND AMENDMENTS.

        (a) Term of the Plan. The amended and restated Plan, as set forth
herein, shall terminate automatically on _____________, ________ and may be
terminated on any earlier date pursuant to Subsection (b) below.

        (b) Right to Amend or Terminate the Plan. The Board of Directors may
amend the Plan at any time and from time to time. Rights and obligations under
any Option granted before amendment of the Plan shall not be materially impaired
by such amendment, except with consent of the person to whom the Option was
granted. An amendment of the Plan shall be subject to the approval of the
Company's stockholders only to the extent required by applicable laws,
regulations or rules.

        (c) Effect of Amendment or Termination. No Shares shall be issued or
sold under the Plan after the termination thereof, except upon exercise of an
Option granted prior to such termination. The termination of the Plan, or any
amendment thereof, shall not affect any Share previously issued or any Option
previously granted under the Plan.

SECTION 22. EXECUTION.

        To record the adoption of the amended and restated Plan by the Board of
Directors effective as of March __, 2000, the Company has caused its authorized
officer to execute the same.

                                       WEBEX, INC.

                                       By
                                          --------------------------------------
                                                      Subrah S. Iyar
                                                 Chief Executive Officer

                                      -20-
<PAGE>   26
                          NOTICE OF STOCK OPTION GRANT

                    THE WEBEX, INC. 2000 STOCK INCENTIVE PLAN

        You have been granted the following option to purchase Common Stock of
WebEx, Inc. (the "Company") under the WebEx, Inc. 2000 Stock Incentive Plan (the
"Plan"):

Name of Optionee:_______________________________________________________________

Total Number of Option Shares Granted:_______________________

Type of Option:  [ ] Incentive Stock Option   [ ] Nonstatutory Stock Option

Exercise Price Per Share: $__________________________________

Grant Date:__________________________________________________

Vesting Commencement Date:___________________________________

Vesting Schedule: [Check only one box]

      [ ]      Full vesting: This option is fully vested and exercisable as of
               the date of grant.

      [ ]      Two-Year Vesting: Subject to the following terms and conditions
               set forth in this Notice of Stock Option Grant, this option shall
               vest as to 12/24ths of the shares on the first anniversary of the
               Vesting Commencement Date and 1/24ths of the shares each full
               month thereafter.

      [ ]      Three-Year Vesting: Subject to the following terms and conditions
               set forth in this Notice of Stock Option Grant, this option shall
               vest as to 12/36ths of the shares on the first anniversary of the
               Vesting Commencement Date and 1/36th of the shares each full
               month thereafter.

      [ ]      Four-Year Vesting: Subject to the following terms and conditions
               set forth in this Notice of Stock Option Grant, this option shall
               vest as to 12/48ths of the shares on the first anniversary of the
               Vesting Commencement Date and 1/48th of the shares each full
               month thereafter.

Accelerated Vesting: [Check only one box]

      [ ]      Your option is not subject to accelerated vesting.

               Your option will become fully vested and exercisable if:

<PAGE>   27

             [ ]      The Company is subject to a Change in Control (as defined
                      in Section 2(b) of the Plan) prior to the date your
                      service terminates.

             [ ]      The Company involuntarily terminates your employment
                      without good cause.

             [ ]      You experience a Total and Permanent Disability (as
                      defined in Section 2(ii) of the Plan).

Post-Termination Exercise Period:  [Check only one box]

If your service with the Company terminates for any reason other than Total and
Permanent Disability or death, then your option expires on:

      [ ]      the date of your termination.

      [ ]      the date 90 days after your termination date.

      [ ]      the date 6 months after your termination date.

      [ ]      the date 12 months after your termination date.

      [ ]      the date 24 months after your termination date.

      [ ]      the Expiration Date of your option.

Form of Payment: [Check one or more boxes]

Payment may be made in the following form(s):

      [ ]      Your personal check, a cashier's check or a money order.

      [ ]      In shares of Company stock which have been owned by you
               or your representative for more than 12 months and which are
               surrendered to the Company in good form for transfer.

      [ ]      By delivering on a form approved by the Committee of an
               irrevocable direction to a securities broker approved by the
               Company to sell all or part of your option shares and to deliver
               to the Company from the sale proceeds in an amount sufficient to
               pay the option exercise price and any withholding taxes. The
               balance of the sale proceeds, if any, will be delivered to you.

Expiration Date: ____________________

                                      -2-
<PAGE>   28
        By your signature and the signature of the Company's representative
below, you and the Company agree that this option is granted under and governed
by the term and conditions of the Plan and this Stock Option Agreement, both of
which are attached to and made a part of this document.

OPTIONEE:                              WEBEX, INC.

                                       By:
-----------------------------------           ----------------------------------
                                       Title:
-----------------------------------           ----------------------------------
       Please Print Name

                                      -3-
<PAGE>   29
                             STOCK OPTION AGREEMENT
                               FOR THE WEBEX, INC.
                            2000 STOCK INCENTIVE PLAN

TAX TREATMENT         This option is intended to be an incentive stock option
                      under Section 422 of the Internal Revenue Code or a
                      nonstatutory option, as provided in the Notice of Stock
                      Option Grant.

VESTING               This option becomes exercisable in accordance with the
                      vesting schedule set forth in the Notice of Stock Option
                      Grant

TERM                  This option expires on the date shown in the Notice of
                      Stock Option Grant, but in no event later than the 10th
                      anniversary of the Grant Date.

REGULAR TERMINATION   If your service as an employee, consultant or director of
                      the Company or a subsidiary of the Company terminates for
                      any reason excluding death or total and permanent
                      disability, then this option will expire on the date
                      specified in the Notice of Stock Option Grant under the
                      heading "Post-Termination Exercise Period."

DEATH OR DISABILITY   If you become Totally and Permanently Disabled (as defined
                      in Section 2(ii) of the Plan) or die as an employee,
                      consultant or director of the Company or a subsidiary of
                      the Company, then this option will expire at the close of
                      business at Company headquarters on the date 12 months
                      after the date of your termination of employment.

LEAVES OF ABSENCE     For purposes of this option, your service does not
                      terminate when you go on a military leave, a sick leave or
                      another bona fide leave of absence, if the leave was
                      approved by the Company in writing and if continued
                      crediting of service is required by the terms of the leave
                      or by applicable law. But your service terminates when the
                      approved leave ends, unless you immediately return to
                      active work.

RESTRICTIONS ON       The Company will not permit you to exercise this option if
EXERCISE              the issuance of shares at that time would violate any law
                      or regulation.

NOTICE OF EXERCISE    When you wish to exercise this option you must notify the
                      Company by completing the attached "Notice of Exercise of
                      Stock Option" form and filing it with the Human Resources
                      Department of the Company. The notice will be effective
                      when it is received by the Company. If someone else wants
                      to exercise this option after your death, that person must
                      prove to the Company's satisfaction that he or she is
                      entitled to do so.

                                      -1-
<PAGE>   30
FORM OF PAYMENT       When you submit your notice of exercise, you must include
                      payment of the option exercise price for the shares you
                      are purchasing. Payment may be made in the form specified
                      on your Notice of Stock Option Grant.

WITHHOLDING TAXES     You will not be allowed to exercise this option unless you
AND STOCK             make arrangements acceptable to the Company to pay any
WITHHOLDING           withholding taxes that may be due as a result of the
                      option exercise. These arrangements may include
                      withholding shares of Company stock that otherwise would
                      be issued to you when you exercise this option. The value
                      of these shares, determined as of the effective date of
                      the option exercise, will be applied to the withholding
                      taxes.

RESTRICTIONS ON       By signing this Agreement, you agree not to sell any
RESALE                option shares at a time when applicable laws, Company
                      policies or an agreement between the Company and its
                      underwriters prohibit a sale (e.g., a lock-up period after
                      the Company goes public). This restriction will apply as
                      long as you are an employee, consultant or director of the
                      Company or a subsidiary of the Company.

TRANSFER OF OPTION    Prior to your death, only you can exercise this option.
                      You cannot transfer or assign this option. For instance,
                      you may not sell this option or use it as security for a
                      loan. If you attempt to do any of these things, this
                      option will immediately become invalid. You may in any
                      event dispose of this option in your will.

                      Regardless of any marital property settlement agreement,
                      the Company is not obligated to honor a notice of exercise
                      from your former spouse, nor is the Company obligated to
                      recognize your former spouse's interest in your option in
                      any other way.

RETENTION RIGHTS      Neither your option nor this Agreement give you the right
                      to be retained by the Company or a subsidiary of the
                      Company in any capacity. The Company and its subsidiaries
                      reserve the right to terminate your service at any time,
                      with or without cause.

STOCKHOLDER RIGHTS    You, or your estate or heirs, have no rights as a
                      stockholder of the Company until you have exercised this
                      option by giving the required notice to the Company and
                      paying the exercise price. No adjustments are made for
                      dividends or other rights if the applicable record date
                      occurs before you exercise this option, except as
                      described in the Plan.

ADJUSTMENTS           In the event of a stock split, a stock dividend or a
                      similar change in Company stock, the number of shares
                      covered by this option and the exercise price per share
                      may be adjusted pursuant to the Plan.

APPLICABLE LAW        This Agreement will be interpreted and enforced under the
                      laws of the State of California (without regard to their
                      choice-of-law provisions).

                                      -2-
<PAGE>   31
THE PLAN AND OTHER    The text of the Plan is incorporated in this Agreement by
AGREEMENTS            reference. This Agreement and the Plan constitute the
                      entire understanding between you and the Company regarding
                      this option. Any prior agreements, commitments or
                      negotiations concerning this option are superseded. This
                      Agreement may be amended only by another written
                      agreement, signed by both parties.

                  BY SIGNING THE COVER SHEET OF THIS AGREEMENT,

                  YOU AGREE TO ALL OF THE TERMS AND CONDITIONS

                        DESCRIBED ABOVE AND IN THE PLAN.

                                      -3-
<PAGE>   32
                               NOTICE OF EXERCISE
                               (exercise by check)

WebEx, Inc.
_____________________________
_____________________________
Attn: Chief Financial Officer

Re:  Exercise of Stock Option

Dear Sir or Madam:

Pursuant to the Stock Option Agreement dated __________, 200__ (the "Stock
Option Agreement") and the Company's 2000 Stock Incentive Plan (the "Plan"), I
hereby elect to purchase _____________ shares of the Common Stock of the Company
at aggregate exercise price of $__________. I enclose payment and other
documents (check all that are applicable):

        [ ]  My check in the amount of $___________.

The Common Stock is to be issued and registered in the name(s) of:

                          ____________________________
                          ____________________________

I understand that there may be tax consequences as a result of the purchase or
disposition of the Common Stock, and I have consulted with any tax consultants I
wished to consult and I am not relying on the Company for any tax advice. I
understand that my exercise is governed by my Stock Option Agreement and the
Plan and agree to abide by and be bound by their terms and conditions. I
represent that the Common Stock is being acquired solely for my own account and
not as a nominee for any other party, or for investment, and that I will not
offer, sell or otherwise dispose of any such Common Stock except under
circumstances that will not result in a violation of the Securities Act of 1933,
as amended, or any state securities laws.

Dated:  __________, _____.

                                         _______________________________________
                                                        (Signature)

                                         _______________________________________
                                                     (Please Print Name)

                                         _______________________________________

                                         _______________________________________
                                                         (Address)

<PAGE>   33
             TAX CONSEQUENCES RELATED TO YOUR INCENTIVE STOCK OPTION

        THIS MEMORANDUM IS PROVIDED TO YOU MERELY AS A SERVICE AND IS NOT MEANT
TO ADVISE YOU AS TO YOUR PERSONAL TAX SITUATION. YOU SHOULD CONTACT YOUR
PERSONAL LEGAL OR TAX ADVISERS WITH RESPECT TO THE STATE AND FEDERAL INCOME TAX
TREATMENT OF PURCHASING AND DISPOSING OF YOUR STOCK.

INTERNAL REVENUE CODE SECTIONS

        Section 421 of the Internal Revenue Code (the "Code") provides rules for
the tax treatment of "incentive stock options"("ISOs"), as that term is defined
by Section 422 of the Code.

ISO TAX TREATMENT - USUALLY NO TAX UNTIL YOU SELL YOUR STOCK

        Your option is intended to be an ISO. If you hold the stock you are
purchasing under your option for more than two (2) years from the date of grant
and more than one (1) year from the date of exercise, upon any subsequent sale
or other disposition of such shares you will have capital gains or loss. Capital
gains are taxed at reduced rates if you held the shares for more than 1 year
(20% federal rate).

        If you sell or dispose of the stock within two (2) years from the date
of grant or within 1 year from the date of exercise (a "disqualifying
disposition"), the special capital gains tax treatment of Code Section 421 will
not apply. Generally, in that event, you will recognize taxable ordinary income
in an amount equal to the lesser of: (i) the excess of the fair market value of
the shares at the time of exercise over the exercise price of the option, or
(ii) your actual gain on the purchase and sale. The gain (if any) in excess of
the amount of ordinary income recognized, or the loss (if any) will be a capital
gain or loss. An exception to this general rule applies if your stock is subject
to the company's repurchase right (see "Early Exercise" below).

ALTERNATIVE MINIMUM TAX - POTENTIAL TAX AT EXERCISE

        The alternative minimum tax is a separately computed tax that is imposed
only if and to the extent it exceeds your regular tax for the taxable year.
Basically, the alternative minimum tax is an amount equal to twenty-six percent
(26%) of your "alternative minimum taxable income" for the year of up to
$175,000 and twenty-eight percent (28%) of any excess ($87,500 in the case of a
married individual filing a separate return). "Alternative minimum taxable
income" generally is determined by (i) reducing adjusted gross income by an
exemption amount ($45,000 for joint declarations and $33,750 for single
taxpayers, less $0.25 for each dollar of alternative minimum taxable income in
excess of $150,000 or $112,500, respectively) and certain specifically defined
deductions, and (ii) by adding to the amount so calculated certain tax
preference items and other adjustments.

        As a general rule, when you exercise an ISO, the excess of the (1) fair
market value of the stock acquired on the date of exercise over (2) the exercise
price (the "spread") is added to your alternative minimum taxable income.

                                      -1-
<PAGE>   34
                                   WEBEX, INC.

                            2000 STOCK INCENTIVE PLAN

                        NOTICE OF RESTRICTED STOCK AWARD

        You have been granted restricted shares of Common Stock of WebEx, Inc.
(the "Company") on the following terms:

<TABLE>
<S>                                   <C>
Name of Recipient:                    _________________________

Total Number of Shares Granted:       _________________________

Fair Market Value per Share:          $_________________________

Total Fair Market Value of Award:     $_________________________

Date of Grant:                        _______ __, ____

Vesting Commencement Date:            _______ __, ____

Vesting Schedule:                     The first __% of the total number
                                      of shares granted vest when you
                                      complete __ months of continuous
                                      service from the Vesting
                                      Commencement Date.  An additional
                                      __% of the shares vest when you
                                      complete each month of continuous
                                      service thereafter.
</TABLE>

By your signature and the signature of the Company's representative below, you
and the Company agree that these shares are granted under and governed by the
terms and conditions of the 2000 Stock Incentive Plan (the "Plan") and the
Restricted Stock Agreement, both of which are attached to and made a part of
this document.

<TABLE>
<CAPTION>
RECIPIENT:                            WEBEX, INC.
----------                            -----------
<S>                                   <C>

_________________________             By:_______________________

_________________________             Title:______________________
Print Name
</TABLE>

                                      -1-
<PAGE>   35
                                   WEBEX, INC.

                            2000 STOCK INCENTIVE PLAN

                       RESTRICTED STOCK PURCHASE AGREEMENT

        This Restricted Stock Purchase Agreement (the "Agreement") is made as of
_____________, 2000 by and between WebEx, Inc., a Delaware corporation (the
"Company"), and ________________ ("Purchaser") pursuant to the Company's 2000
Stock Incentive Plan. To the extent any capitalized terms used in this Agreement
are not defined, they shall have the meaning ascribed to them in the 2000 Stock
Incentive Plan.

        1. SALE OF STOCK. Subject to the terms and conditions of this Agreement,
on the Purchase Date (as defined below) the Company will issue and sell to
Purchaser, and Purchaser agrees to purchase from the Company, _______ shares of
the Company's Common Stock (the "Shares") at a purchase price of $____ per Share
for a total purchase price of $______. The per share purchase price of the
Shares shall be not less than 100% of the Fair Market Value of the Shares as of
the date of the offer of such Shares to the Purchaser, or, in the case of any
person owning stock representing more than ten percent (10%) of the total
combined voting power of all classes of stock of the Company (or any affiliated
company), the per share purchase price shall be not less than 110% of the Fair
Market Value of the Shares as of such date. The term "Shares" refers to the
purchased Shares and all securities received in replacement of or in connection
with the Shares pursuant to stock dividends or splits, all securities received
in replacement of the Shares in a recapitalization, merger, reorganization,
exchange or the like, and all new, substituted or additional securities or other
properties to which Purchaser is entitled by reason of Purchaser's ownership of
the Shares.

        2. TIME AND PLACE OF EXERCISE. The purchase and sale of the Shares under
this Agreement shall occur at the principal office of the Company simultaneously
with the execution of this Agreement by the parties, or on such other date as
the Company and Purchaser shall agree (the "Purchase Date"). On the Purchase
Date, the Company will deliver to Purchaser a certificate representing the
Shares to be purchased by Purchaser (which shall be issued in Purchaser's name)
against payment of the purchase price therefor by Purchaser by (a) check made
payable to the Company, (b) cancellation of indebtedness of the Company to
Purchaser, or (c) by a combination of the foregoing.

        3. RESTRICTIONS ON RESALE. By signing this Agreement, you agree not to
sell any Shares acquired pursuant to the Plan, the Restricted Stock Agreement
and this Agreement at a time when applicable laws, regulations or Company or
underwriter trading policies prohibit exercise or sale. This restriction will
apply as long as you are an Employee, director or Consultant of the Company or a
Subsidiary of the Company.

                                      -1-
<PAGE>   36
        4. RESTRICTIVE LEGENDS AND STOP-TRANSFER ORDERS.

                      (a) LEGENDS. The certificate or certificates representing
the Shares shall bear the following legend (as well as any legends required by
applicable state and federal corporate and securities laws):

                          (i)   THE SHARES REPRESENTED BY THIS CERTIFICATE MAY
                                BE TRANSFERRED ONLY IN ACCORDANCE WITH THE TERMS
                                OF AN AGREEMENT BETWEEN THE COMPANY AND THE
                                STOCKHOLDER, A COPY OF WHICH IS ON FILE WITH THE
                                SECRETARY OF THE COMPANY.

                      (b) STOP-TRANSFER NOTICES. Purchaser agrees that, in order
to ensure compliance with the restrictions referred to herein, the Company may
issue appropriate "stop transfer" instructions to its transfer agent, if any,
and that, if the Company transfers its own securities, it may make appropriate
notations to the same effect in its own records.

                      (c) REFUSAL TO TRANSFER. The Company shall not be required
(i) to transfer on its books any Shares that have been sold or otherwise
transferred in violation of any of the provisions of this Agreement or (ii) to
treat as owner of such Shares or to accord the right to vote or pay dividends to
any purchaser or other transferee to whom such Shares shall have been so
transferred.

        5. NO EMPLOYMENT RIGHTS. Nothing in this Agreement shall affect in any
manner whatsoever the right or power of the Company, or a Parent or Subsidiary
of the Company, to terminate Purchaser's employment, for any reason, with or
without cause.

        6. MARKET STANDOFF AGREEMENT. Upon request of the Company or the
underwriters managing any underwritten offering of the Company's securities,
Purchaser agrees not to sell, make any short sale of, loan, grant any option for
the purchase of, or otherwise dispose of any Shares (other than those included
in the registration) without the prior written consent of the Company or such
underwriters, as the case may be, for such period of time (not to exceed 180
days) from the effective date of such registration as may be requested by the
Company or such managing underwriters and to execute an agreement reflecting the
foregoing as may be requested by the underwriters at the time of the public
offering.

        7. MISCELLANEOUS.

                      (a) GOVERNING LAW. This Agreement and all acts and
transactions pursuant hereto and the rights and obligations of the parties
hereto shall be governed, construed and interpreted in accordance with the laws
of the State of California, without giving effect to principles of conflicts of
law.

                      (b) THE PLAN AND OTHER AGREEMENTS; ENFORCEMENT OF RIGHTS.
The text of the Plan and the Restricted Stock Agreement are incorporated into
this Agreement by reference.

                                      -2-
<PAGE>   37
This Agreement, the Plan and the Restricted Stock Agreement constitute the
entire agreement and understanding of the parties relating to the subject matter
herein and merges all prior discussions between them. Any prior agreements,
commitments or negotiations concerning the purchase of the Restricted Shares
hereunder are superseded. No modification of or amendment to this Agreement, nor
any waiver of any rights under this Agreement, shall be effective unless in
writing signed by the parties to this Agreement. The failure by either party to
enforce any rights under this Agreement shall not be construed as a waiver of
any rights of such party.

                      (c) SEVERABILITY. If one or more provisions of this
Agreement are held to be unenforceable under applicable law, the parties agree
to renegotiate such provision in good faith. In the event that the parties
cannot reach a mutually agreeable and enforceable replacement for such
provision, then (i) such provision shall be excluded from this Agreement, (ii)
the balance of the Agreement shall be interpreted as if such provision were so
excluded and (iii) the balance of the Agreement shall be enforceable in
accordance with its terms.

                      (d) CONSTRUCTION. This Agreement is the result of
negotiations between and has been reviewed by each of the parties hereto and
their respective counsel, if any; accordingly, this Agreement shall be deemed to
be the product of all of the parties hereto, and no ambiguity shall be construed
in favor of or against any one of the parties hereto.

                      (e) NOTICES. Any notice to be given under the terms of the
Plan shall be addressed to the Company in care or its principal office, and any
notice to be given to the Purchaser shall be addressed to such Purchaser at the
address maintained by the Company for such person or at such other address as
the Purchaser may specify in writing to the Company.

                      (f) COUNTERPARTS. This Agreement may be executed in two or
more counterparts, each of which shall be deemed an original and all of which
together shall constitute one instrument.

                      (g) SUCCESSORS AND ASSIGNS. The rights and benefits of
this Agreement shall inure to the benefit of, and be enforceable by the
Company's successors and assigns. The rights and obligations of Purchaser under
this Agreement may only be assigned with the prior written consent of the
Company.

                            [Signature Page Follows]

                                      -3-
<PAGE>   38
        The parties have executed this Agreement as of the date first set forth
above.

                                      WEBEX, INC.

                                      By:
                                               ---------------------------------
                                      Title:
                                               ---------------------------------
                                      Address:
                                               ---------------------------------

                                               ---------------------------------

                                      PURCHASER:

                                      ------------------------------------------
                                                      (Signature)

                                      Address:
                                               ---------------------------------

                                               ---------------------------------

I, ________________________________, spouse of ___________, have read and hereby
approve the foregoing Agreement. In consideration of the Company's granting my
spouse the right to purchase the Shares as set forth in the Agreement, I hereby
agree to be irrevocably bound by the Agreement and further agree that any
community property or other such interest shall be similarly bound by the
Agreement. I hereby appoint my spouse as my attorney-in-fact with respect to any
amendment or exercise of any rights under the Agreement.

                                      ------------------------------------------
                                      Spouse of
                                                --------------------------------

                                      -4-
<PAGE>   39
                                     RECEIPT

        WebEx, Inc. hereby acknowledges receipt of (check as applicable):

               _____  A check in the amount of $__________

               _____  The cancellation of indebtedness in the amount of
$__________

given by ________________ as consideration for Certificate No. CS-____ for _____
shares of Common Stock of WebEx, Inc.

Dated:  ________________

                                      WEBEX, INC.

                                      By:
                                               ---------------------------------
                                      Title:
                                               ---------------------------------

<PAGE>   40
                               RECEIPT AND CONSENT

        The undersigned hereby acknowledges receipt of a photocopy of
Certificate No. CS-____ for _________ shares of Common Stock of WebEx, Inc. (the
"Company").

        The undersigned further acknowledges that the Secretary of the Company,
or his or her designee, is acting as escrow holder pursuant to the Restricted
Stock Purchase Agreement Purchaser has previously entered into with the Company.
As escrow holder, the Secretary of the Company, or his or her designee, holds
the original of the aforementioned certificate issued in the undersigned's name.

Dated:  _________________________

                                             ___________________________________
                                                              Name

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