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                                                                   Exhibit 10(m)

                                 AMENDMENT NO. 2
                                       TO
                               HEALTH POWER, INC.
                  1996 DIRECTORS STOCK AWARD AND PURCHASE PLAN
                  --------------------------------------------

         The Health Power, Inc. 1996 Directors Stock Award and Purchase Plan, as
amended (the "Plan"), is hereby amended pursuant to the following provisions:

         ss.1. Definitions.

         All capitalized terms used in this amendment which are not otherwise
defined herein shall have the respective meanings given such terms in the Plan.

         ss.2. Shares Subject to the Plan.

         The maximum aggregate number of Shares reserved and available for
issuance under the Plan, as set forth in ss.2 of the Plan, is increased by
20,000 Shares to a total of 55,000 Shares. Such Shares may be authorized but
unissued Shares or issued Shares reacquired by the Company and held as treasury
Shares. The aggregate number of Shares allocated to the Plan shall be subject to
adjustment pursuant to ss.9 of the Plan.

         ss.3. Effective Date; Construction.

         The effective date of this amendment is November 1, 1999, and this
amendment shall be deemed to be a part of the Plan as of such date. In the event
of any inconsistencies between the provisions of the Plan and this amendment,
the provisions of this amendment shall control. Except as modified by this
amendment, the Plan shall continue in full force and effective without change.<PAGE>   1
                                                                   Exhibit 10(w)

                               HEALTH POWER, INC.

                  PERFORMANCE-BASED INCENTIVE COMPENSATION PLAN

ss.1.    Purpose.

         The purpose of the Health Power, Inc. Performance-Based Incentive
Compensation Plan (the "Plan") is to advance the interests of Health Power, Inc.
and its stockholders by providing certain of its key executives with incentive
compensation which is tied to the achievement of pre-established and objective
performance goals. The Plan is intended to provide participants with
remuneration which is performance-based compensation within the meaning of
Section 162(m) of the Internal Revenue Code of 1986, as amended from time to
time (the "Code"), and the regulations promulgated thereunder.

ss.2.    Definitions.

         As used in the Plan, the following terms shall have the respective
meanings set forth below:

                  (a) "Award" means the amount payable to a Participant in
         accordance withss.6 of the Plan.

                  (b) "Committee" means the Compensation Committee of the Board
         of Directors of Health Power, Inc. The Committee shall be comprised of
         two or more "outside directors" as that term is defined in Section
         162(m) of the Code and the regulations promulgated thereunder.

                  (c) "Company" means Health Power, Inc. and its subsidiaries.

                  (d) "Effective Date" means the date set forth inss.9(a) of the
         Plan.

                  (e) "Participant" means an individual eligible to participate
         under the Plan, as determined by the Committee, each of whom shall be
         an executive officer of the Company.

                  (f) "Performance Period" means any time period established by
         the Committee for which the attainment of Performance Goal(s) relating
         to an Award will be determined.

                  (g) "Performance Goal" means any performance goal determined
         by the Committee in accordance with ss.5 of the Plan.

                  (h) "Target Award" means the amount of any Award as
         established by the Committee that would be payable to a Participant for
         any Performance Period if the

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         Performance Goals for the Performance Period were fully (100%) achieved
         and no negative discretion was exercised by the Committee in regard to
         that Award pursuant to the last sentence of ss.6.

ss.3.    Administration.

         The Plan shall be administered by the Committee. Subject to the
provisions of the Plan, the Committee will have full authority to interpret the
Plan, to establish and amend rules and regulations relating to it, to determine
the terms and provisions for making Awards and to make all other determinations
necessary or advisable for the administration of the Plan. All decisions made by
the Committee pursuant to the provisions hereof shall be made in the Committee's
sole discretion and shall be final and binding on all persons.

ss.4.    Eligibility.

         The Committee shall designate the Participants eligible to receive
Awards for each Performance Period and establish the Performance Goals
applicable to each Participant for each Performance Period. An individual who
becomes eligible to participate in the Plan during the Performance Period may be
approved by the Committee for a partial period of participation. In such case,
the Participant's Target Award and Award will be based upon performance during
the portion of the Performance Period during which the Participant participates
in the Plan, and the amount of the Target Award will be prorated based on the
percentage of time the Participant participates in the Plan during the
Performance Period.

ss.5.    Establishment of Awards and Goals.

         For each Performance Period established by the Committee, the Committee
shall establish a Target Award for each Participant. Awards shall be earned
based upon the financial performance of the Company, one or more of the
Company's subsidiaries, or one or more of the Company's operating groups (as
determined by the Committee) during a Performance Period. As to each Performance
Period, within such time as established by Section 162(m) of the Code, the
Committee will establish in writing Performance Goals based on one or more of
the following performance measures of the Company (and/or one or more of the
Company's subsidiaries and/or operating groups, if applicable) over the
Performance Period: (i) revenues; (ii) operating income; (iii) pre-tax income;
(iv) net income; (v) earnings per share; (vi) return on equity; and/or (vii) any
other objective business criteria approved by the Committee in accordance with
the requirements for "qualified performance-based compensation" within the
meaning of the regulations under Section 162(m) of the Code. Except as otherwise
provided in the Plan, the extent to which the Performance Goals are satisfied
will determine the amount of the Award, if any, that will be earned by each
Participant. The Performance Goals may vary for different Performance Periods
and need not be the same for each Participant eligible for an Award for a
Performance Period.

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ss.6.    Earning of Awards.

         At the end of each Performance Period, the Award will be computed for
each Participant. Payment of Awards, if any, will be made in cash, subject to
applicable tax withholding. Prior to payment of any Award, the Committee shall
certify in writing the extent to which the established Performance Goals have
been achieved. If one or more of the Performance Goals are not satisfied to the
fullest extent, a recipient may earn less than the full Target Award or no Award
at all. In addition, the Committee may in its sole discretion reduce individual
Awards otherwise payable pursuant to the Performance Goals.

ss.7.    Termination of Employment.

         In the event the employment of a Participant is terminated by reason of
death or disability during a Performance Period, unless determined otherwise by
the Committee, the Participant or his legal representative, as applicable, shall
receive a prorated payout with respect to the Award relating to such Performance
Period. The prorated payout shall be based upon the length of time that the
Participant was employed by the Company during the Performance Period and the
progress toward achievement of the established Performance Goal(s) during the
portion of the Performance Period during which the Participant was employed by
the Company. Payment of the Award, if any, shall be made at the same time
payments are made to Participants who did not terminate employment during the
applicable Performance Period. In the event of a Participant's termination of
employment by the Company for any other reason prior to the end of the
Performance Period with respect to an Award, the Participant shall not be
entitled to any payment with respect to such Award.

ss.8.    Amendment and Termination.

         The Committee may amend, modify or terminate the Plan at any time and
from time to time. Stockholder approval of such actions will be required only as
required by applicable law. Notwithstanding the foregoing, no amendment,
modification or termination shall affect the payment of an Award for a
Performance Period that has already ended or increase the amount of any Award.

ss.9.    General Provisions.

                  (a) Effective Date. The Plan shall become effective as of
         January 1, 2000.

                  (b) Non-Transferability. Any interest of any Participant under
         the Plan may not be sold, transferred, alienated, assigned or
         encumbered, other than by will or pursuant to the laws of descent and
         distribution, and any attempt to take any such action shall be null and
         void.

                  (c) Severability. In the event any provision of the Plan is
         held to be illegal or invalid for any reason, such illegality or
         invalidity shall not affect the remaining provisions of the Plan, and
         the Plan shall be construed and enforced as if such illegal or invalid
         provisions had never been contained in the Plan.

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                  (d) Additional Arrangements. Nothing contained in this Plan
         shall prevent the Company from adopting other or additional
         compensation arrangements for any Participant.

                  (e) No Right to Award or Employment; Uniformity. No person
         shall have any claim or right to be granted an Award under this Plan
         and the grant of an Award shall not confer upon any Participant any
         right to be retained as an employee of the Company, nor shall it
         interfere in any way with the right of the Company to terminate the
         employment of any Participant at any time or to increase or decrease
         the compensation of any Participant. There is no obligation for
         uniformity of treatment of Participants.

                  (f) Tax Withholding. The Company shall have the right to
         withhold or require Participants to pay the Company the amount of any
         taxes which the Company is required to withhold with respect to such
         Award.

                  (g) Beneficiaries. The Committee may establish such procedures
         as it deems appropriate for a participant to designate a beneficiary to
         whom any amounts payable in the event of the Participant's death are to
         be paid. If no beneficiary is designated, the right of the Participant
         to receive any payment under this Plan will pass to the Participant's
         estate.

                  (h) Governing Law. The Plan and all Awards made and action
         taken hereunder shall be governed by and construed in accordance with
         the laws of the State of Ohio, except to the extent superseded by
         federal law.

                  (i) Government Regulation. Notwithstanding any provisions of
         the Plan or any agreement made pursuant to the Plan, the Company's
         obligations under the Plan and such agreement shall be subject to all
         applicable laws, rules and regulations and to such approvals as may be
         required by any governmental or regulatory agencies.

                  (j) Unfunded Status of Plan. The Plan is intended to
         constitute an unfunded plan for incentive compensation. The Plan is
         intended to constitute a "payroll practice" under D.O.L. Regulation
         Section 2510.3-1(b)(1) and, as such, be excluded from the definition of
         an "employee benefit plan" under the Employee Retirement Income
         Security Act of 1974, as amended. With respect to any payments not yet
         made by the Company to a Participant or beneficiary, nothing contained
         herein shall give any such Participant or beneficiary any rights that
         are greater than those of a general creditor of the Company.

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