Document:

Forms of Agreement for Equity Compensation

 Exhibit 10.80C 
 2001/CC 
 This exhibit contains a form of agreement used by the company to grant restricted stock awards under the
company’s 2001 Stock Incentive Plan. Readers should note that these are forms of agreements only and particular agreements with employees may contain terms that differ but not in material respects. 
 RESTRICTED STOCK AWARD AGREEMENT 
 Name of Grantee
(the “Grantee):________________________________________________ 
 Date of Restricted Stock Award (the “Award
Date”):________________________________ 
 Number of Shares Covered by Restricted Stock Award (the “Award Shares”):____________ 
 This Restricted Stock Award Agreement (this “Agreement”) is entered into as of the Date of Restricted Stock Award set forth above (the
“Award Date”) by and between CSG SYSTEMS INTERNATIONAL, INC., a Delaware corporation (the “Company”), and the Grantee named above (the “Grantee”). 
 * * * 
 WHEREAS, the Company has adopted a 2001 Stock Incentive Plan (the
“Plan”); and 
 WHEREAS, pursuant to the Plan, as of the Award Date the Company granted to Grantee a Restricted Stock Award (the
“Award”) covering the number of shares of the Common Stock of the Company (the “Common Stock”) set forth above (the “Award Shares”) and is executing this Agreement with Grantee for the purpose of setting forth the terms
and conditions of the Award; 
 NOW, THEREFORE, in consideration of the premises and the covenants and conditions contained herein, the
Company and Grantee agree as follows: 
  

	 	1.	Award of Restricted Shares. 

 (a) The Company hereby confirms the grant of the Award to Grantee as of the Award Date. The Award is subject to all of the terms and conditions of this Agreement. 
 (b) Promptly after the execution of this Agreement, the Company will cause the transfer agent for the Common Stock (the “Transfer
Agent”) to (i) either establish a separate account in its records in the name of Grantee (the “Restricted Stock Account”) and credit the Award Shares to the Restricted Stock Account as of the Award Date or credit the Award Shares
to a previously existing Restricted Stock Account of Grantee as of the Award Date and (ii) confirm such actions to Grantee in writing. 

	 	2.	Vesting of Award Shares. 

 (a) Twenty-five percent (25%) of the Award Shares (rounded to the nearest whole number) automatically will vest in Grantee on each of the first four (4) anniversaries of the Award Date (each such anniversary being referred to in
this Agreement as a “Vesting Date”); provided, however, that no Award Shares shall vest in Grantee on a particular Vesting Date unless Grantee has been continuously employed by the Company from the Award Date until such Vesting Date.

 (b) For purposes of this Agreement, a “Termination of Employment” of Grantee means the effective time when the
employer-employee relationship between Grantee and the Company terminates for any reason whatsoever. 
 (c) In determining the
existence of continuous employment of Grantee by the Company or the existence of an employer-employee relationship between Grantee and the Company for purposes of this Agreement, the term “Company” shall include a Subsidiary (as defined in
the Plan); and neither a transfer of Grantee from the employ of the Company to the employ of a Subsidiary nor the transfer of Grantee from the employ of a Subsidiary to the employ of the Company or another Subsidiary shall be deemed to be a
Termination of Employment of Grantee. 
 (d) After the Grantee has become vested in any of the Award Shares and, if
applicable, after the cancellation of certain of the Award Shares as provided for in Section 12(b) has occurred, the Company will instruct the Transfer Agent to remove all restrictions on the transfer, assignment, pledge, encumbrance, or other
disposition of the then remaining vested Award Shares in the Restricted Stock Account. Grantee thereafter shall be free to deal with and dispose of such remaining vested Award Shares in Grantee’s sole discretion and may request the Transfer
Agent to issue a certificate for such remaining vested Award Shares in Grantee’s name free of any restrictions. 
  

	 	3.	Cancellation of Unvested Award Shares. 

 Subject to the provisions of Section 15, if applicable, upon a Termination of Employment of Grantee, all of the rights and interests of Grantee in any of the Award Shares which have not vested in Grantee pursuant
to Section 2 prior to such Termination of Employment of Grantee automatically shall completely and forever terminate; and, at the direction of the Company, the Transfer Agent shall remove from the Restricted Stock Account and cancel all of such
unvested Award Shares. 
  

	 	4.	Employment. 

 Nothing
contained in this Agreement (i) obligates the Company or a Subsidiary to continue to employ Grantee in any capacity whatsoever or (ii) prohibits or restricts the Company or a Subsidiary from terminating the employment of Grantee at any
time or for any reason whatsoever. In the event of a Termination of Employment of Grantee, Grantee shall have only the rights set forth in this Agreement with respect to the Award Shares. 
  

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	 	5.	Change in Capitalization. 

 If at any time that any of the Award Shares have not vested in Grantee there is any non-cash dividend of securities or other property or rights to acquire securities or other property, any liquidating dividend of cash and/or property, or
any stock dividend or stock split or other change in the character or amount of any of the outstanding securities of the Company, then in such event any and all new, substituted, or additional securities or other property to which Grantee may become
entitled by reason of Grantee’s ownership of such unvested Award Shares immediately and automatically shall become subject to this Agreement, shall be delivered to the Transfer Agent or to an independent Escrow Agent selected by the Company to
be held by the Transfer Agent or such Escrow Agent pursuant to the terms of this Agreement (including but not limited to the provisions of Sections 3 and 8), and shall have the same status with respect to vesting and transfer as the unvested Award
Shares upon which such dividend was paid or with respect to which such new, substituted, or additional securities or other property was distributed. Any cash or cash equivalents received pursuant to the first sentence of this Section 5 shall be
invested in conservative short-term interest-bearing securities, and interest earned thereon also shall have the same status with respect to vesting and transfer as the unvested Award Shares with respect to which such cash or cash equivalents were
received. Cash dividends (other than liquidating dividends) paid on such unvested Award Shares shall be paid to Grantee and shall not be subject to vesting or to the first sentence of this Section 5. 
  

	 	6.	Representations of Grantee. 

 Grantee hereby represents and warrants to the Company as follows: 
 (a) Grantee had full legal power, authority, and
capacity to execute and deliver this Agreement and to perform Grantee’s obligations under this Agreement; and this Agreement is a valid and binding obligation of Grantee, enforceable in accordance with its terms, except that the enforcement of
this Agreement may be subject to bankruptcy, insolvency, reorganization, moratorium, or other similar laws now or hereafter in effect relating to creditors’ rights generally and to general principles of equity (regardless of whether such
enforcement is considered in a proceeding in equity or at law). 
 (b) Grantee is aware of the public availability on the
Internet at www.sec.gov of the Company’s periodic and other filings made with the United States Securities and Exchange Commission. 
  

	 	7.	Representations and Warranties of the Company. 

 The Company hereby represents and warrants to Grantee as follows: 
 (a) The Company is a
corporation duly organized, validly existing, and in good standing under the laws of Delaware and has all requisite corporate power and authority to enter into this Agreement, to issue the Award Shares to Grantee, and to perform its obligations
under this Agreement. 
  

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 (b) The execution and delivery of this Agreement by the Company have been duly and
validly authorized; and all necessary corporate action has been taken to make this Agreement a valid and binding obligation of the Company, enforceable in accordance with its terms, except that the enforcement of this Agreement may be subject to
bankruptcy, insolvency, reorganization, moratorium, or other similar laws now or hereafter in effect relating to creditors’ rights generally and to general principles of equity (regardless of whether such enforcement is considered in a
proceeding in equity or at law). 
 (c) When issued to Grantee as provided for in this Agreement, the Award Shares will be
duly and validly issued, fully paid, and non-assessable. 
  

	 	8.	Restriction on Sale or Transfer of Award Shares. 

 None of the Award Shares that have not vested in Grantee pursuant to Section 2 (and no beneficial interest in any of such Award Shares) may be sold, transferred, assigned, pledged, encumbered, or otherwise
disposed of in any way (including a transfer by operation of law); and any attempt to make any such sale, transfer, assignment, pledge, encumbrance, or other disposition shall be null and void and of no effect. 
  

	 	9.	Enforcement. 

 The Company
and Grantee acknowledge that the Company’s remedy at law for any breach or violation or attempted breach or violation of the provisions of Section 8 will be inadequate and that, in the event of any such breach or violation or attempted
breach or violation, the Company shall be entitled to injunctive relief in addition to any other remedy, at law or in equity, to which the Company may be entitled. 
  

	 	10.	Violation of Transfer Provisions. 

 Neither the Company nor the Transfer Agent shall be required to transfer on the stock records of the Company maintained by either of them any Award Shares which have been sold, transferred, assigned, pledged, encumbered, or otherwise
disposed of in violation of any of the provisions of this Agreement or to treat as the owner of such Award Shares or accord the right to vote or receive dividends to any purported transferee or pledgee to whom such Award Shares shall have been so
sold, transferred, assigned, pledged, encumbered, or otherwise disposed of in violation of any of the provisions of this Agreement. 
  

	 	11.	Section 83(b) Election. 

 Grantee shall have the right to make an election pursuant to Treasury Regulation § 1.83-2 with respect to the Award Shares and, if Grantee makes such election, promptly will furnish to the Company a copy of the form of election
Grantee has filed with the Internal Revenue Service for such purpose and evidence that such an election has been made in a timely manner. 
  

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	 	12.	Withholding. 

 (a) Upon
Grantee’s making of the election referred to in Section 11 with respect to any of the Award Shares, Grantee shall pay to or provide for the payment to or withholding by the Company of all amounts which the Company is required to withhold
from Grantee’s compensation for federal, state, or local tax purposes by reason of or in connection with such election. Notwithstanding any provision of this Agreement to the contrary, neither the Company nor the Transfer Agent shall be
obligated to release from the Restricted Stock Account any of the Award Shares with respect to which Grantee has made such election and which have vested in Grantee until Grantee’s obligations under this Section 12 have been satisfied.

 (b) Upon the vesting in Grantee of any of the Award Shares as to which the election referred to in Section 11 was not
made by Grantee, the Company shall compute as of the applicable vesting date the amounts which the Company is required to withhold from Grantee’s compensation for federal, state, or local tax purposes by reason of or in connection with such
vesting, based upon the Fair Market Value (as defined in the Plan) of such Award Shares. After making such computation, the Company shall direct the Transfer Agent to remove from the Restricted Stock Account and cancel that number of the Award
Shares whose Fair Market Value (as defined in the Plan) as of the applicable vesting date is equal to the aggregate of such amounts required to be withheld by the Company; provided, that for such purpose the number of Award Shares to be removed from
the Restricted Stock Account and cancelled shall be rounded up to the nearest whole Award Share. After the actions prescribed by the preceding provisions of this Section 12(b) have been taken, the Company when required by law to do so shall pay
to the applicable tax authorities in cash the amounts required to have been withheld from Grantee’s compensation by reason of or in connection with the vesting referred to in the first sentence of this Section 12(b), with any excess amount
resulting from such rounding being treated as federal income tax withholding; and Grantee shall have (i) no further obligation with respect to such amounts required to be withheld and (ii) no further rights or interests in the Award Shares
withdrawn from the Restricted Stock Account and cancelled pursuant to this Section 12(b), unless the Company has miscomputed such amounts or the number of such Award Shares. 
  

	 	13.	Voting and Other Stockholder Rights. 

 Grantee shall have the right to vote with respect to all of the Award Shares which are outstanding and credited to the Restricted Stock Account as of a record date for determining stockholders of the Company entitled to vote, whether or not
such Award Shares are vested in Grantee as of such record date. Except as expressly limited or restricted by this Agreement and except as otherwise provided in this Agreement, Grantee shall have all of the rights of a stockholder of the Company with
respect to all of the Award Shares which are outstanding and credited to the Restricted Stock Account at a particular time, whether or not such Award Shares are vested in Grantee at such time. 
  

	 	14.	Application of Plan. 

 The
relevant provisions of the Plan relating to Restricted Stock Awards and the authority of the Committee under the Plan shall be applicable to this Agreement to the extent that this Agreement does not otherwise expressly address the subject matter of
such provisions. 
  

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	 	15.	Change of Control. 

 (a)
Notwithstanding the provisions of Section 2(a) and Section 3, all Award Shares which have not previously vested in Grantee pursuant to Section 2(a) automatically shall vest in Grantee upon an involuntary (on the part of Grantee)
Termination of Employment of Grantee without Cause after the occurrence of a Change of Control. 
 (b) For purposes of this
Agreement, a “Change of Control” shall be deemed to have occurred upon the happening of any of the following events: 
  

	 	(1)	The Company is merged or consolidated into another corporation or entity, and immediately after such merger or consolidation becomes effective the holders of a majority of the
outstanding shares of voting capital stock of the Company immediately prior to the effectiveness of such merger or consolidation do not own (directly or indirectly) a majority of the outstanding shares of voting capital stock or other equity
interests having voting rights of the surviving or resulting corporation or other entity in such merger or consolidation; 

  

	 	(2)	any person, entity, or group of persons within the meaning of Sections 13(d) or 14(d) of the Securities Exchange Act of 1934 (the “1934 Act”) and the rules promulgated
thereunder becomes the beneficial owner (within the meaning of Rule 13d-3 under the 1934 Act) of thirty percent (30%) or more of the outstanding voting capital stock of the Company; 

  

	 	(3)	the Common Stock of the Company ceases to be publicly traded because of an issuer tender offer or other “going private” transaction (other than a transaction sponsored by
the then current management of the Company); 

  

	 	(4)	the Company dissolves or sells or otherwise disposes of all or substantially all of its property and assets (other than to an entity or group of entities which is then under common
majority ownership (directly or indirectly) with the Company); 

  

	 	(5)	 in one or more substantially concurrent transactions or in a series of related transactions, the Company directly or indirectly disposes of a portion or portions of
its business operations (collectively, the 

  

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“Sold Business”) other than by ceasing to conduct the Sold Business without its being acquired by a third party (regardless of the entity or
entities through which the Company conducted the Sold Business and regardless of whether such disposition is accomplished through a sale of assets, the transfer of ownership of an entity or entities, a merger, or in some other manner) and either
(i) the fair market value of the consideration received or to be received by the Company for the Sold Business is equal to at least fifty percent (50%) of the market value of the outstanding Common Stock of the Company determined by
multiplying the average of the closing prices for the Common Stock of the Company on the thirty (30) trading days immediately preceding the date of the first public announcement of the proposed disposition of the Sold Business by the average of
the numbers of outstanding shares of Common Stock on such thirty (30) trading days or (ii) the revenues of the Sold Business during the most recent four (4) calendar quarters ended prior to the first public announcement of the
proposed disposition of the Sold Business represented fifty percent (50%) or more of the total consolidated revenues of the Company during such four (4) calendar quarters; or 

  

	 	(6)	during any period of two consecutive years or less, individuals who at the beginning of such period constituted the Board of Directors of the Company cease, for any reason, to
constitute at least a majority of the Board of Directors of the Company, unless the election or nomination for election of each new director of the Company who took office during such period was approved by a vote of at least seventy-five percent
(75%) of the directors of the Company still in office at the time of such election or nomination for election who were directors of the Company at the beginning of such period. 

 (c) Definition of “Cause”. For purposes of this agreement, “Cause” shall mean only (i) the Grantee’s
confession or conviction of theft, fraud, embezzlement, or other crime involving dishonesty, (ii) the Grantee’s certification of materially inaccurate financial or other information pertaining to the Company or a Subsidiary (as defined in
the Plan) with actual knowledge of such inaccuracies on the part of the Grantee, (iii) the Grantee’s refusal or willful 

  

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failure to cooperate with an investigation by a governmental agency pertaining to the financial or other business affairs of the Company or a Subsidiary (as
defined in the Plan) unless such refusal or willful failure is based upon a written direction of the Board or the written advice of counsel, (iv) the Grantee’s excessive absenteeism (other than by reason of physical injury, disease, or
mental illness) without a reasonable justification and failure on the part of the Grantee to cure such absenteeism within twenty (20) days after the Grantee’s receipt of a written notice from the Board or the Chief Executive officer of the
Company setting forth the particulars of such absenteeism, (v) material failure by the Grantee to comply with a lawful directive of the Board or the Chief Executive Officer of the Company and failure to cure such non-compliance within twenty
(20) days after the Grantee’s receipt of a written notice from the Board or the Chief Executive Officer of the Company setting forth in reasonable detail the particulars of such non-compliance, (vi) a material breach by the Grantee of
any of the Grantee’s fiduciary duties to the Company or a Subsidiary (as defined in the Plan) and, if such breach is curable, the Grantee’s failure to cure such breach within twenty (20) days after the Grantee’s receipt of a
written notice from the Board or the Chief Executive Officer of the Company setting forth in reasonable detail the particulars of such breach, or (vii) willful misconduct or fraud on the part of the Grantee in the performance of his duties as
an employee of the Company or a Subsidiary (as defined in the Plan). 
 (d) If the vesting of any Award Shares is accelerated
pursuant to Section 15(a) and such accelerated vesting causes Grantee to become liable for any excise tax on “excess parachute payments” (within the meaning of Section 280G of the Internal Revenue Code of 1986, as amended, and
any regulations thereunder) and any interest or penalties thereon (such excise tax, interest, and penalties, collectively, the “Tax Penalties”), then the Company promptly shall make a cash payment (the “Cash Payment”) to Grantee
in an amount equal to the Tax Penalties. The Company also promptly shall make an additional cash payment to Grantee in an amount rounded to the nearest $100.00 which is equal to any additional income, excise, and other taxes (using the individual
tax rates applicable to Grantee for the year for which such Tax Penalties are owed) for which Grantee will be liable as a result of the Grantee’s receipt of the Cash Payment (the additional cash payment provided for in this sentence being
referred to as a “Gross-Up Payment”). In addition, Grantee shall be entitled to promptly receive from the Company a further Gross-Up Payment in respect of each prior Gross-Up Payment until the amount of the last Gross-Up Payment is less
than $100.00. 
  

	 	16.	General Provisions. 

 (a)
No Assignments. Grantee may not sell, transfer, assign, pledge, encumber, or otherwise dispose of any of Grantee’s rights or obligations under this Agreement without the prior written consent of the Company; and any such attempted sale,
transfer, assignment, pledge, encumbrance, or other disposition shall be void. 
 (b) Notices. All notices, requests,
consents, and other communications required or permitted under this Agreement shall be in writing and shall be deemed to have been duly given and made upon personal delivery to the person for whom such item is intended (including by a reputable
overnight delivery service which shall be deemed to have effected personal delivery) or upon deposit, postage prepaid, registered or certified mail, return receipt requested, in the United States mail as follows: 
  

 8 

 (i) if to Grantee, addressed to Grantee at Grantee’s address shown on the
stockholder records maintained by the Transfer Agent or at such other address as Grantee may specify by written notice to the Transfer Agent, or 
 (ii) if to the Company, addressed to the Chief Financial Officer of the Company at the principal office of the Company or at such other address as the Company may specify by written notice to Grantee. 
 Each such notice, request, consent, and other communication shall be deemed to have been given upon receipt thereof as set forth above or, if sooner, three
(3) business days after deposit as described above. An address for purposes of this Section 16(b) may be changed by giving written notice of such change in the manner provided in this Section 16(b) for giving notice. Unless and until
such written notice is received, the addresses referred to in this Section 16(b) shall be deemed to continue in effect for all purposes of this Agreement. 
 (c) Choice of Law. This Agreement shall be governed by and construed in accordance with the internal laws, and not the laws of
conflicts of laws, of the State of Delaware. 
 (d) Severability. The Company and Grantee agree that the provisions of
this Agreement are reasonable and shall be binding and enforceable in accordance with their terms and, in any event, that the provisions of this Agreement shall be enforced to the fullest extent permitted by law. If any provision of this Agreement
for any reason shall be adjudged to be unenforceable or invalid, then such unenforceable or invalid provision shall not affect the enforceability or validity of the remaining provisions of this Agreement, and the Company and Grantee agree to replace
such unenforceable or invalid provision with an enforceable and valid arrangement which in its economic effect shall be as close as possible to the unenforceable or invalid provision. 
 (e) Parties in Interest. All of the terms and provisions of this Agreement shall be binding upon, inure to the benefit of, and be
enforceable by the respective heirs, personal representatives, successors, and assigns of the Company and the Grantee; provided, that the provisions of this Section 16(e) shall not authorize any sale, transfer, assignment, pledge, encumbrance,
or other disposition of the Award Shares which is otherwise prohibited by this Agreement. 
 (f) Modification, Amendment,
and Waiver. No modification, amendment, or waiver of any provision of this Agreement shall be effective against the Company or Grantee unless such modification, amendment, or waiver is in writing and states that it is intended to modify, amend,
or waive a specific provision of this Agreement and, in the case of the Company, such modification, amendment, or waiver has been authorized by the Committee. The failure of the Company or Grantee at any time to enforce any of the provisions of this
Agreement shall not be construed as a waiver of such provisions and shall not affect the right of the Company or Grantee thereafter to enforce each and every provision of this Agreement in accordance with its terms. 
 (g) Integration. This Agreement constitutes the entire agreement of the Company and Grantee with respect to the subject matter of
this Agreement and supersedes all 

  

 9 

 
prior negotiations, understandings, and agreements, written or oral, with respect to such subject matter. 
 (h) Headings. The headings of the sections and paragraphs of this Agreement have been inserted for convenience of reference only
and do not constitute a part of this Agreement. 
 (i) Counterparts. This Agreement may be executed in counterparts
with the same effect as if both the Company and Grantee had signed the same document. All such counterparts shall be deemed to be an original, shall be construed together, and shall constitute one and the same instrument. 
 (j) Further Assurances. The Company and Grantee agree to use their best efforts and act in good faith in carrying out their
obligations under this Agreement. The Company and Grantee also agree to execute and deliver such additional documents and to take such further actions as reasonably may be necessary or desirable to carry out the purposes and intent of this
Agreement. 
 IN WITNESS WHEREOF, the Company and Grantee have executed this Restricted Stock Award Agreement as of the Award Date.

  

									
	COMPANY:	 		 	GRANTEE:
			
	CSG SYSTEMS INTERNATIONAL, INC.,	 		 	 
	a Delaware corporation	 		 	 
		 		 	(Name)
					
	By:	 	 	 		 		 	
	Title:	 	 	 		 		 	

  

 10Amendment to Work Order for Ongoing TRX Global Data Services

 Exhibit 10.1 
 EXECUTION VERSION 
 EXHIBIT IX 
 AMENDMENT 
 TO 
 WORK ORDER FOR ONGOING 
 TRX GLOBAL DATA SERVICES 
 AND 
 WORK ORDER FOR TRX DATATRAX
AD-HOC 
 REPORTING OF THE CITI GLOBAL DATA REPOSITORY (GDR) 
 AND 
 MASTER SERVICES AGREEMENT 
 BETWEEN 
 CITIBANK, N.A.

 AND 
 TRX DATA
SERVICES, INC. 
 This Amendment (“Amendment”) is entered into by and between Citibank, N.A. (“Citi”) and TRX Data Services, Inc.
(“Provider” and, collectively with Citi, the “Parties”) as of July 13, 2007. 
 That Master Services Agreement, effective as of
February 1, 2002, by and between Citi and Provider, as amended, (“Agreement”), Exhibit V, the Work Order for Ongoing TRX Global Data Services (as amended from time to time, “Exhibit V”) and Exhibit VI, the Work
Order for TRX DATATRAX Ad-Hoc Reporting of the Citi Global Data Repository (GDR) (as amended from time to time, “Exhibit VI”), both of which were issued pursuant to the Agreement, in consideration of the mutual promises of the parties, are
all hereby further amended as detailed below in this Amendment. Capitalized terms used herein without definitions shall have the meanings assigned to them in the Agreement. 
 Background. Citi desires to bring certain global data services in-house, but wishes to continue using Provider’s platform for such services. Provider is willing to grant Citi a limited license to certain
aspects of its platform in order for Citi to provide such services in-house. This Exhibit IX is intended to grant a license to Citi to allow Citi to effectively bring in-house certain services previously performed by Provider for Citi under Exhibits

  

 1 

 
V and VI (as amended), as well as continue to contract with Provider for maintenance and project services. It is further intended to amend the Agreement to
remove certain obligations and responsibilities of the parties, which will no longer be applicable after the services are brought in-house by Citi. The Parties therefore agree as set forth below. 
 1. License. Provider hereby grants to Citi and Citi accepts, on the terms and conditions set forth herein, a perpetual, fully paid, royalty-free, nontransferable
(except to an Affiliate of Citi), non-exclusive right and license to use and modify the Source Code (as defined below) only for the following purposes: (i) to provide ongoing data processing and consolidation services internally at Citi and
Citi’s Affiliates and for Citi’s customers; (ii) to provide online ad-hoc reporting functionality internally at Citi and Citi’s Affiliates and to Citi’s customers, and (iii) to update and maintain the Source Code as
necessary to utilize the license granted herein. The Source Code, as modified from time to time by Citi, shall be known as “Citi-Modified Code”. “Source Code” means that proprietary computer code, which performs the functions
described in Appendix A, which is incorporated herein by reference, and which was developed and is owned by Provider in the source code format of a set of program instructions and related data structures expressed in a high-level programming
language which is conducive to the human understanding of a computer programmer having ordinary skill and training in such programming language, together with all existing, if any, of the following: related comments, compiler and linker command
files, build scripts, object libraries, component codes, configuration files, databases, and other related system components, user and design documentation, flowcharts, and all relevant instructions on building the Object Code, if any, of such
computer code, that collectively are currently necessary and sufficient to: 
  

	 	(i)	build, load and operate effectively the machine-executable Object Code, if any, of such proprietary computer code, 

  

	 	(ii)	effectively use all functions and features of such computer code, 

  

	 	(iii)	maintain and support such computer code; 

  

	 	(iv)	enhance such proprietary computer code through changes, new features and functions in accordance with the customary bi-weekly release schedule, and 

  

	 	(v)	upgrade the operating system, database and * versions as customary best practice. 

 “Object Code” means computer code in substantially binary machine language format that is directly executable by a suitable computer after processing and linking, but without requiring compilation or assembly through a compiler or
assembler program. 
 2. Term. Sections 1.1 and 1.2 of Exhibit VIII extended the term of Exhibits V and VI, respectively, through January 13,
2009. Those sections are hereby amended by deleting “January 13, 2009” and inserting in its place “December 31, 2010” – such that both Exhibit V and Exhibit VI are hereby extended through midnight on December 31, 2010.

  

 *  Confidential Treatment Requested 
  

 2 

 3. Pricing. 
 3.1 License Fee. In consideration of the license granted hereunder Citi shall pay Provider
a one-time license fee of * (“License Fee”). * of the License Fee is payable to Provider on the Transition Date (as defined below) and the remaining * of the License Fee shall be payable to Provider on the * after the Transition Date,
subject to the mutual agreement of the parties that Provider has been exercising its reasonable best efforts to perform in good faith its obligations under this Agreement, as amended by this Amendment, to promptly resolve material defects found in
the Source Code (such efforts, “Good Faith Efforts”), during the period beginning on the Transition Date and ending on such * after the Transition Date (“Transition and Initial Operation Period”), subject further to the
provisions set forth in Section 3.1.1 below. If the Transition Date occurs in 2007, upon receipt of Provider’s corresponding invoice(s) Citi may choose to * of the corresponding portion of the License Fee, provided that the License Fee is
* but in such event, Citi shall pay Provider such portion of the License Fee plus the cost of funds at * per year, from the date on which payment is due in accordance with the terms of this Amendment, until the date of actual payment. The
“Transition Date” is the date on which the Total Production Mode Operation (as defined below) has been operationally transferred to Citi and Provider is no longer receiving or processing financial data on behalf of Citi under this
Agreement. “Total Production Mode Operation” means the operation of the production and continuity of business sites operating the services based on the Source Code as provided to Citi by Provider under Exhibits V and VI prior to the
Transition Date, which include responsibilities for the development and handling of change requests, quality assurance, system integration testing, user acceptance testing in connection with the releases, data center operation, management and
support services, and all ongoing maintenance and production support services. 
 3.1.1 If Citi believes that Provider has not been
exercising Good Faith Efforts during the Transition and Initial Operation Period, Citi shall provide Provider with written notice within (*) days of Citi’s concern arising, but in no event later than * days after the Transition Date,
detailing the specific obligations that Citi feels have not been provided in good faith by Provider. 
 If Citi provides such notice and the parties are
unable to agree as to whether Provider did exercise Good Faith Efforts during the Transition and Initial Operation Period, and is continuing to do so, in the performance of Provider’s obligations under the Agreement (as amended by this
Amendment), the parties shall resolve the dispute in accordance with the dispute resolution process set forth in Section 18 of the Agreement. 
 3.2 Pre-Transition Date Pricing. Prior to the Transition Date, with the exception of project work, which is discussed in Section 5 below, Provider will continue to provide all services provided to Citi immediately prior to the
effective date of this Amendment, under the existing terms and conditions of Exhibits V and VI (as amended); provided that, effective as of the date of this Amendment until midnight on the Transition Date, a * fee of * in consideration of all
of such continued services (“* Fee”), pro-rated 
  

 *  Confidential Treatment Requested 
  

 3 

 on a *, shall replace all of the fees payable to Provider by Citi under Exhibit V and Exhibit VI, including the following
pricing set forth in Exhibit VIII to the Agreement: Sections 2.1, 2.2, 2.3 (Table 1), 3.1, and all CCAS transactional billings referenced in Section 10. For the avoidance of doubt, Citi shall pay Provider the aforementioned * only
through midnight on the Transition Date. If the Transition Date is later than December 31, 2007 (“Adjustment Date”), then the * shall be adjusted by the percentage change in the Consumer Price Index (as defined below in
Section 3.5) from the date of this Amendment to such Adjustment Date, effective on such Adjustment Date, and subsequently shall be adjusted annually by the CPI Increase as of the date of such annual * adjustment. All * shall be invoiced by
Provider * in advance (in keeping with current procedures) and payable under the terms of Section 3.5 below. 
 3.3 Asset Transfer
and Fees. On the Transition Date, Citi will purchase from Provider, and pay Provider for, certain assets, maintenance fees and other investments that otherwise would have been funded by Citi via transaction fees under the existing Exhibits V and
VI in the absence of the transferring of certain services in-house to Citi as provided in this Amendment. The specific fees are detailed on Appendix B, Unrecovered Cost Schedule, attached hereto and incorporated herein by reference.
From the date of this Amendment until the actual Transition Date, the transfer fees shown for the assets set forth on Appendix B will adjust as shown in Appendix B for each such asset. Effective as of the Transition Date, Provider will
transfer title to those assets to Citi and Citi will pay Provider an amount consistent with the calculations detailed in Appendix B. Provider’s * production and continuity of business licenses used in Provider’s computer
configurations related to the services currently provided by Provider to Citi under the Agreement (including production and quality assurance) will be transferred from Provider to Citi. Provider and * have agreed to transfer all such licenses to
Citi. Concurrently with the execution of this Amendment, Provider, Citi and * have executed the Consent to Assignment of Contracts, as set forth in Appendix D, authorizing such transfers. In full consideration of such license transfer, Citi
agrees to pay Provider, prior to Provider making any corresponding payment to * in connection with * a fee of *. Provider will provide an invoice to Citi when Provider and Citi execute this Amendment. Citi shall pay Provider’s invoice no later
than August 24, 2007. On execution of this Amendment, Citi and Provider shall also execute an Assignment Agreement among Provider, Citi and * transferring all rights and obligations under the Purchase Agreement from Provider to Citi, such
agreement to be in form and substance substantially similar to the Assignment Agreement attached in Appendix D. All other transfers of * licenses from Provider to Citi in accordance with the requirements of this paragraph shall be in form and
substance substantially similar to the Assignment Agreement attached in Appendix D. In particular, such transfer documents shall provide that in addition to Citi and Citi’s Affiliates, Provider also shall have the same rights as
Citi’s to use all relevant * software and products under such transferred licenses, but solely for purposes of providing Services and project work to Citi under the Agreement. Citi will 
  

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 also assume all rights and obligations corresponding to the pre-paid bronze maintenance fee for the transferred licenses,
already paid by Provider through 12/31/2007, and may at its option raise the level of support and enter into any other agreements for consulting or services with *, without limitation. Any variation in processor speed or additional CPUs will be
negotiated between Citi and * directly. As of the date of each Assignment in accordance with Appendix D, Provider shall have no further financial obligations to Citi or * with regard to the contracts and licenses assigned to Citi under that
Assignment document. As of the Transition Date, Provider shall have no further obligations to Citi (financial or otherwise) with regard to any * products and/or licenses nor will Provider have any obligations to * (financial or otherwise) with
regard to * products and/or licenses utilized solely by Citi. 
 3.4 Enhanced Data Pricing - Provider will continue to collect the
travel agency feeds directly from the travel agency suppliers and provide Citi with files in a format ready for loading into the Citi Insource System (as defined below). With regard to enhanced data pricing the parties agree that pricing for ongoing
enhanced data services prior to the Transition Date is included in the * set forth in Section 3.2 above. Enhanced Data pricing for the period following the Transition Date shall be as set forth in Exhibit VIII of the Agreement. Notwithstanding
the foregoing, implementations of incremental feeds and customers, manual matching, and ad hoc production support related to enhanced data will be priced separately and invoiced incrementally as development services under Paragraph 5 below. Either
party shall have the right to terminate Citi’s use of Enhanced Data services at any time for convenience upon ninety (90) days prior written notice to the other party, without any penalty or termination fee payable to the other party,
provided, that in the case of a termination by Provider, (i) the termination date shall not be earlier than * after the Transition Date, and (ii) * calendar days prior to the effective termination date, Provider shall provide to
Citi the complete names, addresses and contact persons of all travel agencies processed and a business description of the processing performed including fields updated, and identify any industry standard or external vendor look up tables.

 3.5 Payment Terms. Unless otherwise explicitly stated in this Amendment, all payments due to Provider hereunder shall be due and
payable * from the date of receipt of Provider’s invoice. “Payment Terms” listed in Schedule 2 of Exhibit V and Schedule 2 of Exhibit VI shall apply to this Amendment. All project and maintenance fees are subject to an annual
percentage adjustment equal to the CPI Increase as of each July 15, beginning with July 15, 2008. As used in the Agreement (as amended) the term “CPI Increase” as of any date shall mean the lesser of * per year or the
percentage change in the Consumer Price Index over the twelve (12) month period immediately preceding such date. “Consumer Price Index” shall mean the Consumer Price Index for Urban Consumers (CPI-U), U.S. City Average, All Items,
Index Base Period 1982-84=100, Not Seasonally Adjusted, as reported by the U.S. Department of Labor, Bureau of Labor Statistics. 
  

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 4. Post-Transition Date Maintenance Services. Following the Transition Date, Citi may contract for on-going
maintenance for a fee of * (the “Maintenance Fee”) for each full-time equivalent Provider consultant (“FTE”) possessing adequate relevant skills, training and experience (excluding overtime), which will be invoiced * days prior
to the commencement of the work (for example, payment for work starting on * shall be invoiced on *). The services covered by the Maintenance Fee are listed in Appendix C, which is incorporated herein by reference. Citi shall provide Provider with
at least * days advance notice of its desired levels of such support. If Citi does not provide at least * days advance notice, then levels of support shall continue at the same level as the immediately preceding month. Requests for maintenance
services by Citi at any time beyond the dedicated FTE level in effect at such time will be billed at * 
 5. Project Based Work. 
 5.1 Pre-Transition Date Work. Any time after execution of this Amendment, Citi shall have the right to deliver to Provider a written Source Code
delivery request at least * business days prior to the desired date of delivery specified in such delivery request, and Provider shall deliver to Citi, on or prior to such specified delivery date, a complete copy of the Source Code in a format and
on such media as reasonably requested by Citi in the most current version of each component of the Source Code as of such delivery date, together with a complete and detailed inventory of all items included in such copy of the Source Code,
describing in reasonable detail and specificity the nature and use instructions for each included item. In addition, upon execution of this Amendment, Provider shall cooperate with Citi to give Citi personnel reasonable online access to machine
readable copies of all items included in the Source Code, both through a reasonable number of terminals located at Provider facilities and through remote access from terminals located at Citi facilities together with reasonable assistance and
guidance from Provider technical staff to help Citi personnel to effectively access and use such Source Code (all costs associated with acquiring license rights for access by such Citi personnel shall be paid by Citi and Citi shall be responsible
for putting appropriate security measures in place for such remote access and shall bear all costs associated with such security measures) and to duplicate the Source Code to install and set up a parallel insourced configuration at a Citi facility
(the “Citi Insource System”). Any of the activities described in this Section 5.1 to be performed by Citi personnel on-site at Provider’s facilities or via remote access shall be conducted in a manner that does not unreasonably
interfere with Provider’s ability to provide services to Citi or to Provider’s other customers. 
 During the Transition Period: (i) Provider
shall package and deliver to Citi, in a format and media reasonably specified by Citi, all changes related to the customary releases to be imported into the Citi Insource System including any change that affects the Provider environment;
(ii) file transfers and processing will occur in parallel on both the regular Provider production mode system and the Citi Insource System; and (iii) Provider shall provide a copy of its current reconciliation and audit routines that are
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 reconcile corresponding files on its production-mode system and its continuity-of-business system; such routines shall be
updated by the parties to enable the same reconciliation and audit with respect to the Citi Insource System and continuity-of-business system in the Citi environment; and (iv) if Citi makes any alterations to code Citi will send an update to
TRX within * days of such alternations being made. 
 Any manual changes to data, security or any other material component will be documented and
transferred to Citi and the Citi Insource System to ensure complete synchronization of the environments and the two parallel systems, the regular Provider production mode system and the Citi Insource System. 
 * 
 Provider is to provide the entire binary and Source Code base that
includes, but is not limited to, all Source Code written in * and/or documentation, framework code, database artifacts such as DDLs, stored procedures, triggers etc., all third party libraries, all configuration or initialization
files/parameters/flags, deployment instructions, etc. The intent being that Citi’s GTS Technology should be able to build the entire binary (machine) code from the source provided. 
 Provider will provide all required Source Code to properly create a certifiable build. 
 As a part of Citi’s acceptance
test, at the beginning of the transition phase, Provider is to provide a complete library of all Source Code, as such library is defined above, to facilitate a complete re-build of machine readable code. This is to ensure that Citi can build a
functional executable from the Source Code delivered. 
  

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 * 
 Notwithstanding anything
to the contrary herein, Provider shall have no responsibility for the results of use of any code delivered to Citi hereunder if Citi makes modifications to such code. 
 During the Transition Period, Provider will provide a synchronized set of Source Code, libraries, executables (object code) and related components and a subset of data for testing within * days of execution of this
Amendment. 
 Provider will also provide reconciliation routines and audit procedures used in comparing production to continuity of business environments to
form a basis for reconciliation and auditing in the Citi environment within * days of the execution of this Amendment. 
 During the Transition Period,
Provider will provide changes that result from releases in packages pertinent to each release so that the Citi Insource System can run in parallel with a synchronized code base. Provider will provide any additional artifacts, libraries or related
code that is necessary to generate executables from Source Code and will also deliver executables as requested by Citi. 
 During the Transition Period,
Provider will provide any fixes, unscheduled releases or emergency changes as soon as it reasonable to allow the Citi Insource System to function in parallel with a synchronized code base in both source and object format. 
 Provider will provide a full set of production data within * upon request from Citi. Provider will provide a full set of production data as soon as it is reasonable any
time a major database change is performed without limitation, for example, * 
 Citi may request a new copy of Source Code, object code and data as necessary
to synchronize the environments, maintain coordinated testing and support parallel processing. 
  

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 For the avoidance of doubt, each delivery of Source Code to Citi made prior to the Transition Date (including without
limitation the deliveries referred to in this Section 5.1) shall include the full source code file for any changes made to the Source Code by Provider up to the time of such delivery and any additional files required to generate an executable
from the source code and to run the delivered executables. 
 Prior to the Transition Date, Citi may request, and Provider may perform, project work, subject
to the work order process and the terms and conditions governing such process as are currently in place under the Master Agreement and Exhibits V and VI (as amended). In addition, Citi may request services in support of bringing the global data
services in-house. Such services may include, but are not limited to, documentation, training, and all additional support necessary to effect transition and migration of the services to Citi’s data centers. Those services and all obligations of
Provider under this Section 5.1 shall be handled as project work under the terms and conditions of the Agreement. 
 5.2 Post-Transition Date
Work. Any new or ongoing project work desired by Citi following the Transition Date shall continue to be subject to the terms and conditions of the Master Agreement and those of Exhibits V and VI (as amended) with regard to the performance of
project work by Provider. Any project work desired by Citi after the Transition Date may be requested by Citi, and may be performed by Provider, and shall be subject to the work order process and the terms and conditions governing such process as
are currently in place under the Master Agreement and Exhibits V and VI (as amended). Citi shall request such services at least * days in advance to assist Provider in allocating resources. Exhibit VIII, Paragraph 5 is hereby amended to replace
“* per hour” with “* per hour”. 
 * 
 6.
LIMITATION OF LIABILITY. EFFECTIVE AS OF THE TRANSITION DATE, SECTION 8.16 OF EXHIBIT V AND SECTION 7.15 OF EXHIBIT VI ARE DELETED AND REPLACED WITH THE FOLLOWING: IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR DIRECT DAMAGES IN EXCESS OF THE
GREATER OF (A) THE VALUE OF THE APPLICABLE POST-TRANSITION DATE PROJECT-BASED WORK AND THE APPLICABLE POST-TRANSITION DATE MAINTENANCE SERVICES FOR THE TWELVE (12)-MONTH PERIOD IMMEDIATELY PRECEDING THE DATE OF THE CLAIM (OR, WHEN A CLAIM FOR
SUCH DAMAGES ARISES DURING THE FIRST TWELVE (12) MONTHS FOLLOWING THE TRANSITION DATE, DURING THE PERIOD FROM THE TRANSITION DATE UNTIL THE DATE OF SUCH CLAIM), OR (B) THE AMOUNT 
  

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OF TWO MILLION U.S. DOLLARS (US$ 2,000,000). NOTWITHSTANDING THE FOREGOING, NO LIMITATION OF LIABILITY SET FORTH ABOVE IN THIS SECTION 6 SHALL APPLY TO ANY
DAMAGES OR LIABILITIES TO THE OTHER PARTY OR A THIRD PARTY ARISING OUT OF, OR RELATING TO: (I) DEFENSE AND INDEMNIFICATION OBLIGATIONS OF EITHER PARTY UNDER THE AGREEMENT, AS AMENDED, INCLUDING DAMAGES PAYABLE TO THIRD PARTIES; (II) A BREACH OF
CONFIDENTIALITY OBLIGATIONS UNDER THE AGREEMENT; (III) ANY CLAIM FOR PERSONAL INJURY OR DEATH, OR LOSS OF TANGIBLE PROPERTY; AND (IV) A CLAIM RELATED TO THE FRAUD, WILLFULL MISCONDUCT, OR GROSS NEGLIGENCE BY A PARTY, ITS AFFILIATES, ITS AND THEIR
RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS AND AGENTS. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL PROVIDER BE LIABLE TO CITI FOR ANY DAMAGES OF ANY KIND RELATED TO CITI-MODIFIED CODE TO THE EXTENT THAT SUCH DAMAGES WOULD NOT HAVE OCCURRED WITH
PROVIDER’S UNMODIFIED SOURCE CODE (ABSENT MODIFICATIONS MADE BY CITI), NOR SHALL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, EVEN IF A PARTY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
 7. NO WARRANTY. WITH REGARD TO THE SOURCE CODE LICENSED IN SECTION 1 ABOVE, EXCEPT AS EXPRESSLY
PROVIDED IN THIS AMENDMENT, PROVIDER MAKES NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO ANY IMPLIED AND/OR STATUTORY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY
IMPLIED AND/OR STATUTORY WARRANTIES OR CONDITIONS ARISING FROM THE COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE). EXCEPT AS EXPRESSLY PROVIDED IN THIS AMENDMENT, THE SOURCE CODE IS PROVIDED TO CITI “AS IS” AND CITI ASSUMES
ALL RISKS AND LIABILITIES IN RESPECT OF ITS POSSESSION OR USE OF THE SOURCE CODE, AND PROVIDER MAKES NO WARRANTY THAT THE SOURCE CODE WILL OPERATE ERROR FREE OR WITHOUT INTERRUPTION NOR THAT THE SOURCE CODE SHALL OPERATE WITH ANY HARDWARE OR OTHER
SOFTWARE. NOTWITHSTANDING THE FOREGOING, PROVIDER HEREBY REPRESENTS AND WARRANTS TO CITI THAT THE SOURCE CODE, AS WELL AS CITI’S RECEIPT OF THE SOURCE CODE HEREUNDER AND CITI’S USE OF THE SOURCE CODE IN STRICT ACCORDANCE WITH THE TERMS OF
THE LICENSE GRANTED HEREUNDER, DO NOT AND SHALL NOT INFRINGE UPON ANY PATENT, COPYRIGHT, TRADEMARK, OR ANY OTHER INTELLECTUAL PROPERTY RIGHT OF ANY THIRD PARTY, OR MISAPPRORIATE OR VIOLATE ANY RIGHT OF CONFIDENTIALITY OR TRADE SECRET OF ANY THIRD
PARTY, EXCEPT TO THE EXTENT THAT ANY SUCH INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION ARISES FROM THE USE OF THE SOURCE CODE IN COMBINATION WITH OTHER HARDWARE OR SOFTWARE NOT PROVIDED BY PROVIDER AND SUCH INFRINGEMENT, MISAPPROPRIATION OR
VIOLATION WOULD NOT HAVE OCCURRED ABSENT SUCH COMBINATION USE. 
  

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 8. INDEMNIFICATION. 
 8.1 Provider agrees to defend, indemnify and hold harmless Citi from and against any claims, suits, actions, or proceedings, judgments, awards, settlements, fines, costs, liabilities, expenses, losses or damages
(including reasonable attorneys fees and disbursements) arising from, or related to, a claim that the Source Code provided hereunder, or that Citi’s receipt of the Source Code or use of the Source Code in strict accordance with the terms of the
license granted hereunder, infringes or misappropriates a patent, copyright, trade secret, trademark or any other third party intellectual property right or right of confidentiality of any third party, except to the extent that any such infringement
or misappropriation arises from the use of the Source Code in combination with other hardware or software not provided by Provider and such infringement or misappropriation would not have occurred absent such combination use. 
 8.2 Citi agrees to defend, indemnify and hold harmless Provider from and against any claims, suits, actions, or proceedings, judgments, awards,
settlements, fines, costs, liabilities, expenses, losses or damages (including reasonable attorneys fees and disbursements) arising from, or related to, a claim that the Citi-Modified Code infringes a patent, copyright, trade secret, trademark or
any other third party intellectual property right or right of confidentiality of any third party, if such infringement or misappropriation would not have occurred with the unmodified Source Code (without the modifications made by Citi). Citi’s
indemnification obligations hereunder shall not apply to the extent that any such alleged infringement or misappropriation is attributable to the Source Code. 
 8.3 An indemnified Party shall promptly notify the other Party in writing of the claim, shall provide full cooperation in the defense of such suit, and shall further grant the indemnifying Party sole authority to
control the defense and any related settlement. The indemnifying Party will pay the cost of such defense and settlement and any costs, attorney’s fees and damages awarded by a court of competent jurisdiction against an indemnified Party.

 9. INTELLECTUAL PROPERTY OWNERSHIP. 
 9.1 Source Code. As between Provider and Citi, Citi understands and agrees that ownership of the Source Code resides solely in Provider. Citi further agrees that it shall not, directly nor indirectly, contest the validity of
Provider’s ownership of and title to the Source Code. Citi shall at all times protect the Source Code as Provider’s Confidential Information in accordance with the provisions of that Non-Disclosure Agreement between the parties dated
October 1, 2001. 
  

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 9.2 Intellectual Property Developed by Citi. Any intellectual property developed solely by Citi
under this Agreement shall be owned solely by Citi. 
 9.3 Intellectual Property Developed by Provider at Citi’s Request.
Effective from the Transition Date, any intellectual property created by Provider at Citi’s request in the performance of this Agreement shall be jointly owned by Citi and Provider without a duty of accounting (“Jointly Owned IP”).

 9.4 Intellectual Property Protection for Jointly Owned IP. 
  

	 	(i)	The Parties shall cooperate in enforcing or policing any and all intellectual property rights in the Jointly Owned IP and by taking all appropriate measures as mutually agreed to by
the Parties. 

  

	 	(ii)	In the event that one or both Parties wish to file copyright, patent or trademark applications, domestic and/or foreign, covering any of the Jointly Owned IP all such applications
shall be filed jointly in the name of Provider and Citi. 

  

	 	(iii)	Immediately upon either Party learning of any infringement, misappropriation or other unauthorized use of the Jointly Owned IP and/or any patents, copyrights or trademarks
pertaining to the Jointly Owned IP (hereinafter “Intellectual Property Rights”), the Party learning of same shall promptly inform the other Party. 

  

	 	(iv)	If the Parties agree to jointly pursue enforcement of such Intellectual Property Rights, then the Parties shall share equally all costs, fees and/or expenses incurred in connection
with enforcement of such Intellectual Property Rights. Any payments accruing from such action to enforce such Intellectual Property Rights shall be paid to both Parties in proportion to the Parties’ respective contributions to all costs, fees
and/or expenses incurred in such action. 

  

	 	(v)	In the event that either Party shall determine, for any reason, that it does not choose to enforce such Intellectual Property Rights, then that Party shall promptly notify the other
Party of such decision. The Party choosing to enforce such Intellectual Property Rights may then proceed with such enforcement action solely at its own expense and any and all recoveries shall be awarded solely and exclusively to that Party.

  

	 	(vi)	Neither Party shall assign in whole or in part to any third party any of its rights, title or interests in and to any item of Jointly Owned IP without the prior written consent of
the other Party, which consent not to be unreasonably withheld, delayed or qualified, and any such permitted assignment shall be subject to the written agreement by the assignee to all provisions set forth in this Section 9.4.

  

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 10. As of the Transition Date, the obligations of Provider under the following sections of Exhibit V (as amended) shall
terminate: 6.1.5 (under File Translation section), 6.1.7 (under the File Translation Section), 6.2 (File Delivery), 6.4 (Technical and Operations Support), 6.5 (TMC Support), *, 8.1 (Data Processing), 8.3 (Additional Service and Deliverable
Warranty), 8.4 (Performance), 8.5 (Disaster Recovery Plan), 8.6 (Provider Responsibilities), 8.12 (Information Security), 8.13 (Compliance with Laws of Other Jurisdictions), 8.18 (Project Manager) and Schedule 2 (Pricing for Ongoing TRX Global Data
Services – with the exception of “Payment Terms” which shall survive). As of the Transition Date, Sections 6.1.3 and 6.1.4 (under the File Translation section) shall be deleted and replaced with service levels mutually agreed to by
the parties. 
 11. As of the Transition Date, the obligations of Provider under the following Sections of Exhibit VI (as amended) shall terminate: 6.1
(Limited Rollout), 6.2 (Full Migration and Rollout), 7.2 (Additional Services and Deliverable Warranty), 7.3 (Performance: Work in Progress), 7.4 (Disaster Recovery Plan), 7.10 (Information Security), 7.11 (Compliance with Laws of Other
Jurisdictions), 7.14 (Acceptance), *, 7.18 (Project Manager), and Schedule 2 (DATATRAX Reporting Pricing Schedule – with the exception of “Payment Terms” which shall survive). 
 12. As of the Transition Date, the obligations of Provider under the following sections of the Agreement shall terminate: Section 9 (Limitation of Liabilities),
Section 13(B), (Export/Import), Section 19 (Escrow), Section 20 (Audits), Section 22 (Disaster Recovery) and Exhibit IV (Provider Obligations and Requirements for Processing of Personal Data). 
 13. As of the Transition Date, Section 10 (Insurance) of the Agreement shall be deleted and replaced with the following: 
 Section 10. Insurance. Provider shall obtain and maintain in force, at its own expense, throughout the performance of its obligations under
this Agreement, insurance coverage against claims, regardless of when asserted, that may arise out of, or result from, Provider’s operations, the operations of Provider’s subcontractors and of any other entity directly or indirectly
engaged by Provider in connection with the Services as described in each Work Order. This insurance shall include the following coverage with limits no less than those set forth below: 
 Comprehensive General Liability: Combined Single Limit (CSL), including broad form contractual liability and personal injury endorsements, providing
coverage against liability for bodily injury, death, and property damages in the minimum amount of * 
  

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 Workers Compensation and Employer’s Liability: Workers Compensation Insurance at maximum limits
statutorily required for each state in which Provider will operate under the terms of this Agreement, and Employer’s Liability coverage in the minimum amount of * 
 Comprehensive Automobile Liability: Comprehensive Automobile Liability in the minimum amount of * per occurrence for bodily injury and property damage (covering owned and non-owned vehicles). 
 Fidelity coverage for losses incurred as a result of dishonesty on the part of Provider’s employees, agents or subcontractors in the amount of *

 None of the requirements contained herein as to types, limits and approval of insurance coverage to be maintained by the Provider are
intended to and shall not in any manner limit the liabilities and obligations assumed by the Provider under this Agreement. The aforementioned coverage may be provided in the form of a blanket policy. 
 Provider shall deliver to Citi within ten (10) days after the execution of this Agreement, a duly executed Certificate(s) of Insurance from a
recognized carrier with a Best rating of “A-” with a financial sides category of X or better as indicated in the BEST INSURANCE KEY RATING GUIDE. Said Certificate(s) shall indicate that policies providing coverage and limits of insurance
are in full force and effect. Said Certificate shall further provide that no less than thirty (30) days advance notice will be given in writing to Citi prior to cancellation, termination, or alteration of the policies of insurance. Such
Certificate of Insurance shall be provided to the Citi Project Manager. 
 14. In the event of any conflict between any provision set forth in this Amendment
and any provision set forth elsewhere in the Agreement, the provision set forth in this Amendment shall take precedence and govern. All other provisions of the Agreement, the Work Orders, all work in progress and all current pricing not specifically
changed by this Amendment shall remain unchanged and in full force and effect. This Amendment shall be governed by and construed and enforced in accordance with the substantive laws of the State of New York, and the parties hereby consent to the
jurisdiction of and venue in the applicable federal and/or state courts located in the Borough of Manhattan, New York County, State of New York. 
 15.
NOTICES. 
  

			
	Citi:	  	 Ed Zobitz
 Managing Director, GTS System Development

 Citibank, N.A.
 388 Greenwich Street
 New York, NY 10013
 Phone: *

		
	With a copy to:	  	 Van Nguyen
 IP and O&T Law Group
 Citigroup Management Corp
 909 Third Avenue, 15th Floor
 New York, NY 10022
 Phone: *

		
	Provider:	  	 David D. Cathcart
 Chief Financial Officer

6 West Druid Hills Drive
 Atlanta, Georgia 30329
 Phone: *

 (Signatures on next page) 
  

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	UNDERSTOOD AND AGREED:	 		 	
			
	CITICORP NORTH AMERICA, INC.	 		 	TRX DATA SERVICES, INC.
					
	Signature:	 	/s/ Edward Zobitz	 		 	Signature:	 	/s/ David D. Cathcart
	Printed Name:	 	Edward Zobitz	 		 	Printed Name:	 	David D. Cathcart
	Title:	 	Managing Director	 		 	Title:	 	CFO

  

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 APPENDIX A 
 The Source Code licensed by Provider to Citi hereunder shall include all items of Source Code currently used by TRX to provide all global data services to Citi under the Agreement, as of the date hereof, including without limitation, all
services related to the functions listed below: 
 * 
  

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 APPENDIX B 
 Unrecovered Cost Schedule 
 Appendix B 
 Citi Unrecovered Cost Schedule (based on actual expenditures vs. estimated reimbursements through 1/31/07) 
 Detail by Item 
  

																			
	 	  	 	  	 	  	 	  	 	  	 	  	 *

	 	  	 *
	  	 *
	  	 *
	  	 *
	  	 *
	  	 *
	  	     *    
	  	     *    
	  	    *    
	 Unrecovered assets
	  		  		  		  		  		  		  		  		  	
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*
	 Maintenance, data center, & telecom
 commitments
	  		  		  		  		  		  		  		  		  	
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	
	 Unrecovered project fees
	  		  		  		  		  		  		  		  		  	
	 *
	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	*	  	
		  		  	 	  	 	  		  	 	  	 	  	 	  	 	  	 
		  		  	*	  	*	  		  	*	  	*	  	*	  	*	  	*
		  		  	 	  	 	  		  	 	  	 	  	 	  	 	  	 
	Summary – projected monthly balances	  		  		  		  		  		  		  		  		  	
	 	  	As of Sept 1	  	As of Oct 1	  	As of Nov 1	  	As of Dec 1	  	As of Jan 1	  	As of Feb 1	  	 	  	 	  	 
	 Remaining unrecovered costs
	  	*	  	*	  	*	  	*	  	*	  	*	  		  		  	
	 Less amounts retained by TRX
	  	*	  	*	  	*	  	*	  	*	  	*	  		  		  	
		  	 	  	 	  	 	  	 	  	 	  	 	  		  		  	
	 Balance due TRX on date listed
	  	*	  	*	  	*	  	*	  	*	  	*	  		  		  	

 Use of this schedule 
  

	1	Schedule calculates the minimum unrecovered costs as of the date noted. This amount will be due to TRX on the matching transition date, including any additions (see note # 3).

  

	2	Should the actual transition date not fall squarely on a dates explicitly listed above, the unrecovered balance shall be calculated ratably between the two chronologically closest
amounts listed above. 

  

	3	The unrecovered amounts here will be increased for any additional sped in capex, maintenance, etc made after 1 July 2007, then reduced by a related monthly amount to be
calculated consistent with the methods above. 

  

	4	The “analysis as of 9/1/07” above is an example of how the calculation works for any particular month. 

  

	5	For avoidance of confusion, the * are the only assets that are being transferred to Citi. All other items listed here are ones that carry unrecovered costs.

  

 *  Confidential Treatment Requested 
  

 17 

 APPENDIX C 
 Post Transition Maintenance Services 
  

	 	•	 	 Problem Resolution 

  

	 	•	 	 Training and Education 

  

	 	•	 	 Current functionality 

  

	 	•	 	 Data 

  

	 	•	 	 General application processing support 

  

	 	•	 	 Monitoring 

  

	 	•	 	 Implementation support 

  

	 	•	 	 Data Analysis 

  

	 	•	 	 Issue classification and triage 

  

	 	•	 	 Logical database support 

  

	 	•	 	 24 hour pager support (escalation SLA TBD) 

  

	 	•	 	 Code analysis 

  

	 	•	 	 TRX Dataflow Manager execution support 

  

 18 

 APPENDIX D  
 * ASSIGNMENT DOCUMENTS 
 CONSENT TO ASSIGNMENT OF CONTRACTS 
 * 
 3. Governing Law. This Consent shall be governed by, and
construed in accordance with, the substantive laws of the State of New York, without reference to principles of conflicts of laws. 
 IN WITNESS HEREOF, the
undersigned has caused this Consent to be executed by its duly authorized representative as of the date first written above. 
  

 *  Confidential Treatment Requested 
  

 19 

									
	 *
	 		 	
					
	By:	 	 	 		 		 	
	Name:	 	 	 		 		 	
	Title:	 	 	 		 		 	
				
	ACKNOWLEDGED AND AGREED:	 		 		 	
			
	TRX DATA SERVICES, INC.	 		 	CITIBANK, N.A.
					
	By:	 	 	 		 	By:	 	 
	Name:	 	 	 		 	Name:	 	 
	Title:	 	 	 		 	Title:	 	 

  

 *  Confidential Treatment Requested 
  

 20 

 SCHEDULE 1 
 LIST OF ASSIGNED CONTRACTS 
 * Agreement * Effective Date * 
 * Agreement * Effective Date * 
  

 *  Confidential Treatment Requested 
  

 21 

 EXHIBIT A 
 FORM OF ASSIGNMENT AGREEMENT 
 Assignment Agreement (“Agreement”) among Citibank, N.A.
(“Citi”), TRX Data Services, Inc. (“TRX”), and * dated as of [    ],       , 2007. 
 WHEREAS, Citi and TRX intend to enter into a contractual arrangement (“Citi-TRX Contract”) in order to bring in-house certain global data services currently provided by TRX, using TRX’s platform
for such services (“TRX Platform”); 
 WHEREAS, * is the licensor to TRX of certain software products set forth in Schedule
A-1 hereto (the licenses to such products, the “Assigned Licenses”), which are governed by certain license agreements and maintenance agreements with TRX (the “Assigned Contracts”), that are required by the TRX Platform
for its operation; 
 WHEREAS, in connection with the Citi-TRX Contract, Citi and TRX desire to assign the Assigned Licensees from TRX to
Citi; 
 NOW THEREFORE, in consideration of other good and valuable consideration, TRX, Citi, and * hereby agree as follows: 
 * 
  

 *  Confidential Treatment Requested 
  

 22 

 * 
 2. Binding
Effect. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. 
 3.
Governing Law. This Agreement shall be governed by, and construed in accordance with, the substantive laws of the State of New York, without reference to principles of conflicts of laws. 
 4. Counterparts. This Agreement may be executed in counterparts, and by the different parties in separate counterparts, each of which when executed shall be
deemed to be an original but all of which together shall constitute one and the same agreement. 
 * * * * * * * * 
 IN WITNESS HEREOF, each of the parties hereto has caused this Agreement to be executed by its duly authorized representative as of the date first written above.

  

									
	TRX DATA SERVICES, INC.	 		 	CITIBANK, N.A.
					
	By:	 	 	 		 	By:	 	 
					
	Name:	 	 	 		 	Name:	 	 
					
	Title:	 	 	 		 	Title:	 	 
				
	 *
	 		 		 	
					
	By:	 	 	 		 		 	
					
	Name:	 	 	 		 		 	
					
	Title:	 	 	 		 		 	

  

 *  Confidential Treatment Requested 
  

 23 

 SCHEDULE A-1 TO FORM OF ASSIGNMENT AGREEMENT 
 LIST OF ASSIGNED LICENSES AND ASSIGNED CONTRACTS 
 * and Purchase Agreement * Effective Date * 
 * 
 * and Purchase Agreement * Effective Date * 
 *

  

 *  Confidential Treatment Requested 
  

 24 

 APPENDIX E 
 REPRESENTATIVE AGREEMENT AND ACKNOWLEDGEMENT 
 I,
                                        
                         (name) (the “Undersigned”) acknowledge that in consideration of my employment by Citibank
N.A. or its affiliates (“Employer”), and in consideration for admittance to the premises of and/or access to the technical and business information of TRX Data Services Inc. (“TRX”), agree as follows: 
 * 
  

 *  Confidential Treatment Requested 
  

 25 

 * 
  

	
	Acknowledged and Received
	
	  
	Signature
	
	  
	Name Printed

  

 *  Confidential Treatment Requested 
  

 26

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