Document:

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                                                                     EXHIBIT 4.3

                          REGISTRATION RIGHTS AGREEMENT

         THIS REGISTRATION RIGHTS AGREEMENT (the "Agreement") is made and
entered into as of June 4, 2003 by and among Electronics For Imaging, Inc., a
Delaware corporation (the "Company") and UBS Warburg LLC, C.E. Unterberg, Towbin
(a California limited partnership) and Morgan Stanley & Co. Incorporated
(collectively, the "Initial Purchasers"), for whom UBS Warburg LLC is acting as
representative, pursuant to that certain Purchase Agreement, dated as of May 29,
2003 (the "Purchase Agreement") between the Company and the Initial Purchasers.

         In order to induce the Initial Purchasers to enter into the Purchase
Agreement, the Company has agreed to provide the registration rights set forth
in this Agreement. The execution of this Agreement is a condition to the closing
under the Purchase Agreement.

         The Company agrees with the Initial Purchasers (i) for their benefit as
Initial Purchasers and (ii) for the benefit of the beneficial owners (including
the Initial Purchasers) from time to time of the Bonds (as defined herein) and
the beneficial owners from time to time of the Underlying Common Stock (as
defined herein) issued upon conversion of the Bonds (each of the foregoing a
"Holder" and together the "Holders"), as follows:

         Section 1. Definitions. Capitalized terms used herein without
definition shall have their respective meanings set forth in the Purchase
Agreement. As used in this Agreement, the following terms shall have the
following meanings:

         "Additional Interest Amount" has the meaning set forth in Section 2(e)
hereof.

         "Additional Interest Payment Date" means each interest payment date
under the Indenture in the case of the Bonds, and each June 1 and December 1 in
the case of the Underlying Common Stock.

         "Additional Interest Period" has the meaning set forth in Section 2(e)
hereof.

         "Affiliate" means with respect to any specified person, an "affiliate,"
as defined in Rule 144, of such person.

         "Amendment Effectiveness Deadline Date" has the meaning set forth in
Section 2(d) hereof.

         "Applicable Conversion Price" means, as of any date of determination,
$1,000 divided by the Conversion Rate then in effect as of the date of

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determination or, if no Bonds are then outstanding, the Conversion Rate that
would be in effect were Bonds then outstanding.

         "Bonds" means the 1.50% Convertible Senior Debentures due 2023 of the
Company to be purchased pursuant to the Purchase Agreement.

         "Business Day" means each day on which the Nasdaq National Market is
open for trading.

         "Common Stock" means the shares of common stock, par value $0.01 per
share, of the Company and any other shares of capital stock as may constitute
"Common Stock" for purposes of the Indenture, including the Underlying Common
Stock.

         "Conversion Rate" has the meaning assigned to such term in the
Indenture.

         "Effectiveness Deadline Date" has the meaning set forth in Section 2(a)
hereof.

         "Effectiveness Period" means a period that will terminate upon the
earlier of (1) the date on when each of the Registrable Securities covered by
the Shelf Registration Statement has been effectively registered under the
Securities Act and disposed of, whether or not in accordance with the Shelf
Registration Statement and (2) the date on which all Registrable Securities held
by non-affiliates are eligible to be sold to the public pursuant to Rule 144(k)
under the Securities Act or any successor provision thereof.

         "Event" has the meaning set forth in Section 2(e) hereof.

         "Event Date" has the meaning set forth in Section 2(e) hereof.

         "Exchange Act" means the Securities Exchange Act of 1934, as amended,
and the rules and regulations of the SEC promulgated thereunder.

         "Filing Deadline Date" has the meaning set forth in Section 2(a)
hereof.

         "Holder" has the meaning set forth in the third paragraph of this
Agreement.

         "Indenture" means the Indenture, dated as of June 4, 2003 between the
Company and U.S. Bank National Association, as trustee, pursuant to which the
Bonds are being issued.

         "Initial Purchasers" has the meaning set forth in the preamble hereto.

         "Initial Shelf Registration Statement" has the meaning set forth in
Section 2(a) hereof.

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         "Issue Date" means the first date of original issuance of the Bonds.

         "Material Event" has the meaning set forth in Section 3(h) hereof.

          "Notice and Questionnaire" means a written notice and questionnaire
delivered to the Company containing substantially the information called for by
the Selling Securityholder Notice and Questionnaire attached as Annex A to the
Offering Memorandum dated May 29, 2003 relating to the Bonds as such notice may
be amended by the Company upon the advice of counsel to the extent necessary to
ensure compliance with applicable law.

         "Notice Holder" means, on any date, any Holder that has delivered a
Notice and Questionnaire to the Company on or prior to such date, so long as all
of their Registrable Securities that have been registered for resale pursuant to
a Notice and Questionnaire have not been sold in accordance with a Shelf
Registration Statement.

         "Purchase Agreement" has the meaning set forth in the preamble hereof.

         "Prospectus" means the prospectus included in any Shelf Registration
Statement (including, without limitation, a prospectus that discloses
information previously omitted from a prospectus filed as part of an effective
registration statement in reliance upon Rule 415 promulgated under the
Securities Act), as amended or supplemented by any amendment or prospectus
supplement, including post-effective amendments, and all materials incorporated
by reference or explicitly deemed to be incorporated by reference in such
Prospectus.

         "Record Holder" means (i) with respect to any Additional Interest
Payment Date relating to any Bonds as to which any such Additional Interest
Payment Amount has accrued, the holder of record of such Bond on the record date
with respect to the interest payment date under the Indenture on which such
Additional Interest Payment Date shall occur and (ii) with respect to any
Additional Interest Payment Date relating to the Underlying Common Stock as to
which any such Additional Interest Payment Amount has accrued, the registered
holder of such Underlying Common Stock fifteen (15) days prior to such Damages
Payment Date.

         "Registrable Securities" means the Bonds until such Bonds have been
converted into the Underlying Common Stock and, at all times the Underlying
Common Stock and any securities into or for which such Underlying Common Stock
has been converted, and any security issued with respect thereto upon any stock
dividend, split or similar event until, in the case of any such security, the
earlier of (x) the date on which such security has been effectively registered
under the Securities Act and disposed of, whether or not in accordance with the
Shelf Registration Statement and (y) the date on which such security is sold to
the public pursuant to Rule 144 under the Securities Act or is saleable pursuant
to Rule 144(k) under the Securities Act or any successor provisions thereunder.

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         "Registration Expenses" has the meaning set forth in Section 5 hereof.

         "Registration Statement" means any registration statement of the
Company that covers any of the Registrable Securities pursuant to the provisions
of this Agreement including the Prospectus, amendments and supplements to such
registration statement, including post-effective amendments, all exhibits, and
all materials incorporated by reference or explicitly deemed to be incorporated
by reference in such registration statement.

          "Rule 144" means Rule 144 under the Securities Act, as such Rule may
be amended from time to time, or any similar rule or regulation hereafter
adopted by the SEC.

         "Rule 144A" means Rule 144A under the Securities Act, as such Rule may
be amended from time to time, or any similar rule or regulation hereafter
adopted by the SEC.

         "SEC" means the Securities and Exchange Commission.

         "Securities Act" means the Securities Act of 1933, as amended, and the
rules and regulations promulgated by the SEC thereunder.

         "Shelf Registration Statement" has the meaning set forth in Section
2(a) hereof.

         "Subsequent Shelf Registration Statement" has the meaning set forth in
Section 2(b) hereof.

         "Suspension Notice" has the meaning set forth in Section 3(h) hereof.

         "Suspension Period" has the meaning set forth in Section 3(h) hereof.

         "TIA" means the Trust Indenture Act of 1939, as amended.

         "Trustee" means U.S. Bank National Association, the Trustee under the
Indenture.

         "Underlying Common Stock" means the Common Stock into which the Bonds
are convertible or issued upon any such conversion.

         Section 2. Shelf Registration. The Company shall prepare and file or
cause to be prepared and filed with the SEC, as soon as practicable but in any
event by the date (the "Filing Deadline Date") that is ninety (90) days after
the Issue Date, a Registration Statement for an offering to be made on a delayed
or continuous basis pursuant to Rule 415 of the Securities Act (a "Shelf
Registration Statement") registering the resale from time to time by Holders
thereof of all of the Registrable Securities (the "Initial Shelf Registration
Statement"). The Initial Shelf Registration Statement shall be on Form S-1 or
S-3 or another appropriate

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form permitting registration of such Registrable Securities for resale by such
Holders in accordance with the reasonable methods of distribution elected by the
Holders, approved by the Company, and set forth in the Initial Shelf
Registration Statement. The Company shall use its reasonable best efforts to
cause the Initial Shelf Registration Statement to be declared effective under
the Securities Act as promptly as is practicable but in any event by the date
(the "Effectiveness Deadline Date") that is one hundred eighty (180) days after
the Issue Date, and to keep the Initial Shelf Registration Statement (or any
Subsequent Shelf Registration Statement) continuously effective under the
Securities Act until the expiration of the Effectiveness Period. At the time the
Initial Shelf Registration Statement is declared effective, each Holder that
became a Notice Holder on or prior to the date that is ten (10) Business Days
prior to such time of effectiveness shall be named as a selling securityholder
in the Initial Shelf Registration Statement and the related Prospectus in such a
manner as to permit such Holder to deliver such Prospectus to purchasers of
Registrable Securities in accordance with applicable law.

         (b)      If the Initial Shelf Registration Statement or any Subsequent
Shelf Registration Statement ceases to be effective for any reason at any time
during the Effectiveness Period (other than because all Registrable Securities
registered thereunder have been resold pursuant thereto or shall have otherwise
ceased to be Registrable Securities), the Company shall use its reasonable best
efforts to obtain the prompt withdrawal of any order suspending the
effectiveness thereof, and in any event shall within thirty (30) days of such
cessation of effectiveness amend the Shelf Registration Statement in a manner
reasonably expected to obtain the withdrawal of the order suspending the
effectiveness thereof, or file an additional Shelf Registration Statement
covering all of the securities that as of the date of such filing are
Registrable Securities (a "Subsequent Shelf Registration Statement"). If a
Subsequent Shelf Registration Statement is filed, the Company shall use its
reasonable best efforts to cause the Subsequent Shelf Registration Statement to
become effective as promptly as is practicable after such filing and to keep
such Shelf Registration Statement (or subsequent Shelf Registration Statement)
continuously effective until the end of the Effectiveness Period.

         (c)      The Company shall supplement and amend the Shelf Registration
Statement if required by the rules, regulations or instructions applicable to
the registration form used by the Company for such Shelf Registration Statement,
if required by the Securities Act or as reasonably requested by the Initial
Purchasers or by the Trustee on behalf of the Holders of the Registrable
Securities covered by such Shelf Registration Statement.

         (d)      Each Holder of Registrable Securities agrees that if such
Holder wishes to sell Registrable Securities pursuant to a Shelf Registration
Statement and related Prospectus, it will do so only in accordance with this
Section 2(d) and Section 3(h). Each Holder of Registrable Securities wishing to
sell Registrable Securities pursuant to a Shelf Registration Statement and
related Prospectus agrees to deliver a completed and executed Notice and
Questionnaire to the

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Company at least five (5) Business Days prior to any attempted or actual
distribution of Registrable Securities under the Shelf Registration Statement.
Each Holder of Registrable Securities who elects to sell Registrable Securities
under a Shelf Registration Statement agrees by submitting a Notice and
Questionnaire, it will be bound by the terms and conditions of the Notice and
Questionnaire and this Agreement. From and after the date the Initial Shelf
Registration Statement is declared effective, the Company shall, as promptly as
practicable after the date a Notice and Questionnaire is delivered, and in any
event within the later of (x) five (5) Business Days after such date or (y) five
(5) Business Days after the expiration of any Suspension Period (1) in effect
when the Notice and Questionnaire is delivered or (2) put into effect within
five (5) Business Days of such delivery date:

                  (i)      if required by applicable law, file with the SEC a
         post-effective amendment to the Shelf Registration Statement or, if
         permitted by applicable law, prepare and file a supplement to the
         related Prospectus or a supplement or amendment to any document
         incorporated therein by reference or file any other required document
         so that the Holder delivering such Notice and Questionnaire is named as
         a selling securityholder in the Shelf Registration Statement and the
         related Prospectus in such a manner as to permit such Holder to deliver
         such Prospectus to purchasers of the Registrable Securities in
         accordance with applicable law and, if the Company shall file a
         post-effective amendment to the Shelf Registration Statement, use its
         reasonable best efforts to cause such post-effective amendment to be
         declared effective under the Securities Act as promptly as is
         practicable, but in any event by the date (the "Amendment Effectiveness
         Deadline Date") that is thirty (30) days after the date such
         post-effective amendment is required by this clause to be filed;

                  (ii)     provide such Holder a reasonable number of copies of
         any documents filed pursuant to Section 2(d)(i); and

                  (iii)    notify such Holder as promptly as practicable after
         the effectiveness under the Securities Act of any post-effective
         amendment filed pursuant to Section 2(d) (i);

provided that if such Notice and Questionnaire is delivered during a Suspension
Period, or a Suspension Period is put into effect within five (5) Business Days
after such delivery date, the Company shall so inform the Holder delivering such
Notice and Questionnaire and shall take the actions set forth in clauses (i),
(ii) and (iii) above within five (5) Business Days after expiration of the
Suspension Period in accordance with Section 3(h); provided further that if
under applicable law, the Company has more than one option as to the type or
manner of making any such filing, the Company shall make the required filing or
filings in the manner or of a type that is reasonably expected to result in the
earliest availability of the Prospectus for effecting resales of Registrable
Securities. Notwithstanding anything contained herein to the contrary, the
Company shall be under no

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obligation to name any Holder that is not a Notice Holder as a selling
securityholder in any Shelf Registration Statement or related Prospectus;
provided, however, that any Holder that becomes a Notice Holder pursuant to the
provisions of this Section 2(d) (whether or not such Holder was a Notice Holder
at the time the Shelf Registration Statement was declared effective) shall be
named as a selling securityholder in the Shelf Registration Statement or related
Prospectus in accordance with the requirements of this Section 2(d).

         (e)      The parties hereto agree that the Holders of Registrable
Securities will suffer damages, and that it would not be feasible to ascertain
the extent of such damages with precision, if:

                  (i)      the Initial Shelf Registration Statement has not been
         filed on or prior to the Filing Deadline Date,

                  (ii)     the Initial Shelf Registration Statement has not been
         declared effective under the Securities Act on or prior to the
         Effectiveness Deadline Date or

                  (iii)    the Initial Shelf Registration Statement is filed and
         declared effective but shall thereafter cease to be effective (without
         being succeeded immediately by an additional registration statement
         filed and declared effective) or usable for the offer and sale of
         Registrable Securities for a period of time (including any Suspension
         Period) which shall exceed thirty (30) days in the aggregate in any
         three (3) month period or sixty (60) days in the aggregate in any
         twelve (12) month period

(each of the events of a type described in any of the foregoing clauses (i)
through (iii) are individually referred to herein as an "Event," and the Filing
Deadline Date in the case of clause (i), the Effectiveness Deadline Date in the
case of clause (ii), the date on which the duration of the ineffectiveness or
unusability of the Initial Shelf Registration Statement in any period exceeds
the number of days permitted by clause (iii) hereof in the case of clause (iii),
being referred to herein as an "Event Date"). Events shall be deemed to continue
until the following dates with respect to the respective types of Events: the
date the Initial Shelf Registration Statement is filed in the case of an Event
of the type described in clause (i), the date the Initial Shelf Registration
Statement is declared effective under the Securities Act in the case of an Event
of the type described in clause (ii), and the date the Initial Shelf
Registration Statement becomes effective or usable again in the case of an Event
of the type described in clause (iii).

         Accordingly, commencing on (and including) any Event Date and ending on
(but excluding) the next date on which there are no Events that have occurred
and are continuing (an "Additional Interest Period"), the Company agrees to pay,
as additional interest and not as a penalty, an amount (the "Additional Interest
Amount") at the rate described below, payable periodically on each Additional
Interest Payment Date to Record Holders of Bonds that are Registrable Securities

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and of shares of Underlying Common Stock issued upon conversion of Bonds that
are Registrable Securities, as the case may be, to the extent of, for each such
Additional Interest Payment Date, accrued and unpaid Additional Interest Amount
to (but excluding) such Additional Interest Payment Date (or, if the Additional
Interest Period shall have ended prior to such Additional Interest Payment Date,
the date of the end of the Additional Interest Period); provided that any
Additional Interest Amount accrued with respect to any Bond or portion thereof
called for redemption on a redemption date or converted into Underlying Common
Stock on a conversion date prior to the Additional Interest Payment Date, shall,
in any such event, be paid instead to the Holder who submitted such Bond or
portion thereof for redemption or conversion on the applicable redemption date
or conversion date, as the case may be, on such date (or promptly following the
conversion date, in the case of conversion). The Additional Interest Amount
shall accrue at a rate per annum equal to (1) one-quarter of one percent (0.25%)
for the first 90-day period from the Event Date and (2) thereafter, one-half of
one percent (0.50%) of (i) the principal amount of such Bonds or, without
duplication, (ii) in the case of Bonds that have been converted into Underlying
Common Stock, the Applicable Conversion Price of such shares of Underlying
Common Stock, as the case may be, in each case determined as of the Business Day
immediately preceding the next Additional Interest Payment Date. Notwithstanding
the foregoing, no Additional Interest Amounts shall accrue as to any Registrable
Security from and after the earlier of (x) the date such security is no longer a
Registrable Security and (y) expiration of the Effectiveness Period. The rate of
accrual of the Additional Interest Amount with respect to any period shall not
exceed the rate provided for in this paragraph notwithstanding the occurrence of
multiple concurrent Events. Following the cure of all Events requiring the
payment by the Company of Additional Interest Amounts to the Holders of
Registrable Securities pursuant to this Section, the accrual of Additional
Interest Amounts shall cease (without in any way limiting the effect of any
subsequent Event requiring the payment of Additional Interest Amount by the
Company).

         The Trustee shall be entitled, on behalf of Holders of Bonds, to seek
any available remedy for the enforcement of this Agreement, including for the
payment of any Additional Interest Amount. Notwithstanding the foregoing, the
parties agree that the sole damages payable for a violation of the terms of this
Agreement with respect to which additional interest is expressly provided shall
be such additional interest.

         All of the Company's obligations set forth in this Section 2(e) that
are outstanding with respect to any Registrable Security at the time such
security ceases to be a Registrable Security shall survive until such time as
all such obligations with respect to such security have been satisfied in full
(notwithstanding termination of this Agreement pursuant to Section 8(k)).

         The parties hereto agree that the additional interest provided for in
this Section 2(e) constitute a reasonable estimate of the damages that may be
incurred by Holders of Registrable Securities by reason of the failure of the
Shelf

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Registration Statement to be filed or declared effective or available for
effecting resales of Registrable Securities in accordance with the provisions
hereof.

         Section 3. Registration Procedures. In connection with the registration
obligations of the Company under Section 2 hereof, the Company shall:

         (a)      Prepare and file with the SEC a Shelf Registration Statement
or Shelf Registration Statements on Form S-1 or S-3 or any other appropriate
form under the Securities Act available for the sale of the Registrable
Securities by the Holders thereof in accordance with the intended method or
methods of distribution thereof, and use its reasonable best efforts to cause
each such Shelf Registration Statement to become effective and remain effective
as provided herein; provided that before filing any Shelf Registration Statement
or Prospectus or any amendments or supplements thereto with the SEC, the Company
shall furnish to the Initial Purchasers and counsel for the Holders and for the
Initial Purchasers (or, if applicable, separate counsel for the Holders) copies
of all such documents proposed to be filed and use its reasonable best efforts
to reflect in each such document when so filed with the SEC such comments as the
such counsel reasonably shall propose within three (3) Business Days of the
delivery of such copies to the Initial Purchasers and such counsel.

         (b)      Subject to Section 3(h) hereof, prepare and file with the SEC
such amendments and post-effective amendments to each Shelf Registration
Statement as may be necessary to keep such Shelf Registration Statement
continuously effective until the expiration of the Effectiveness Period; cause
the related Prospectus to be supplemented by any required Prospectus supplement,
and as so supplemented to be filed pursuant to Rule 424 (or any similar
provisions then in force) under the Securities Act; and use its reasonable best
efforts to comply with the provisions of the Securities Act applicable to it
with respect to the disposition of all securities covered by such Shelf
Registration Statement during the Effectiveness Period in accordance with the
intended methods of disposition by the sellers thereof set forth in such Shelf
Registration Statement as so amended or such Prospectus as so supplemented.

         (c)      As promptly as practicable give notice to the Notice Holders,
the Initial Purchasers and counsel for the Holders and for the Initial
Purchasers (or, if applicable, separate counsel for the Holders) (i) when any
Prospectus, Prospectus supplement, Shelf Registration Statement or
post-effective amendment to a Shelf Registration Statement has been filed with
the SEC and, with respect to a Shelf Registration Statement or any
post-effective amendment, when the same has been declared effective, (ii) of any
request, following the effectiveness of the Initial Shelf Registration Statement
under the Securities Act, by the SEC or any other federal or state governmental
authority for amendments or supplements to any Shelf Registration Statement or
related Prospectus or for additional information, (iii) of the issuance by the
SEC or any other federal or state governmental authority of any stop order
suspending the effectiveness of any Shelf Registration Statement or the
initiation or threatening of any proceedings for that purpose, (iv)

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of the receipt by the Company of any notification with respect to the suspension
of the qualification or exemption from qualification of any of the Registrable
Securities for sale in any jurisdiction or the initiation or threatening of any
proceeding for such purpose, (v) after the effective date of any Shelf
Registration Statement filed pursuant to this Agreement of the occurrence of
(but not the nature of or details concerning) a Material Event and (vi) of the
determination by the Company that a post-effective amendment to a Shelf
Registration Statement will be filed with the SEC, which notice may, at the
discretion of the Company (or as required pursuant to Section 3(h)), state that
it constitutes a Suspension Notice, in which event the provisions of Section
3(h) shall apply.

         (d)      Use its reasonable best efforts to prevent the issuance of,
and, if issued, to obtain the withdrawal of any order suspending the
effectiveness of a Shelf Registration Statement or the lifting of any suspension
of the qualification (or exemption from qualification) of any of the Registrable
Securities for sale in any jurisdiction in which they have been qualified for
sale, in either case as promptly as practicable, and provide prompt notice to
each Notice Holder and the Initial Purchasers of the withdrawal of any such
order.

         (e)      As promptly as practicable furnish to each Notice Holder,
counsel for the Holders and for the Initial Purchasers (or, if applicable,
separate counsel for the Holders) and the Initial Purchasers, without charge, at
least one (1) conformed copy of the Shelf Registration Statement and any
amendment thereto, including financial statements but excluding schedules, all
documents incorporated or deemed to be incorporated therein by reference and all
exhibits (unless requested in writing to the Company by such Notice Holder, such
counsel or the Initial Purchasers).

         (f)      During the Effectiveness Period, deliver to each Notice
Holder, counsel for the Holders and for the Initial Purchasers (or, if
applicable, separate counsel for the Holders) and the Initial Purchasers, in
connection with any sale of Registrable Securities pursuant to a Shelf
Registration Statement, without charge, as many copies of the Prospectus or
Prospectuses relating to such Registrable Securities (including each preliminary
prospectus) and any amendment or supplement thereto as such Notice Holder and
the Initial Purchasers may reasonably request; and the Company hereby consents
(except during such periods that a Suspension Notice is outstanding and has not
been revoked) to the use of such Prospectus or each amendment or supplement
thereto by each Notice Holder, in connection with any offering and sale of the
Registrable Securities covered by such Prospectus or any amendment or supplement
thereto in the manner set forth therein.

         (g)      Prior to any public offering of the Registrable Securities
pursuant to the Shelf Registration Statement, use its reasonable best efforts to
register or qualify or cooperate with the Notice Holders in connection with the
registration or qualification (or exemption from such registration or
qualification) of such Registrable Securities for offer and sale under the
securities or Blue Sky laws of

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such jurisdictions within the United States as any Notice Holder reasonably
requests in writing (which request may be included in the Notice and
Questionnaire); prior to any public offering of the Registrable Securities
pursuant to the Shelf Registration Statement, use its reasonable best efforts to
keep each such registration or qualification (or exemption therefrom) effective
during the Effectiveness Period in connection with such Notice Holder's offer
and sale of Registrable Securities pursuant to such registration or
qualification (or exemption therefrom) and do any and all other acts reasonably
necessary or advisable to enable the disposition in such jurisdictions of such
Registrable Securities in the manner set forth in the relevant Shelf
Registration Statement and the related Prospectus; provided that the Company
will not be required to (i) qualify as a foreign corporation or as a dealer in
securities in any jurisdiction where it would not otherwise be required to
qualify but for this Agreement or (ii) take any action that would subject it to
general service of process in suits or to taxation in any such jurisdiction
where it is not then so subject.

         (h)      Upon (A) the issuance by the SEC of a stop order suspending
the effectiveness of the Shelf Registration Statement or the initiation of
proceedings with respect to the Shelf Registration Statement under Section 8(d)
or 8(e) of the Securities Act, (B) the occurrence of any event or the existence
of any fact as a result of which any Shelf Registration Statement shall contain
any untrue statement of a material fact or omit to state any material fact
required to be stated therein or necessary to make the statements therein not
misleading, or any Prospectus shall contain any untrue statement of a material
fact or omit to state any material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were
made, not misleading, or (C) the occurrence or existence of any pending
corporate development (a "Material Event") that, in the reasonable discretion of
the Company, makes it appropriate to suspend the availability of the Shelf
Registration Statement and the related Prospectus, (i) in the case of clause (B)
or (C) above, subject to the next sentence, as promptly as practicable, prepare
and file, if necessary pursuant to applicable law, a post-effective amendment to
such Shelf Registration Statement or a supplement to the related Prospectus or
any document incorporated therein by reference or file any other required
document that would be incorporated by reference into such Shelf Registration
Statement and Prospectus so that such Shelf Registration Statement does not
contain any untrue statement of a material fact or omit to state any material
fact required to be stated therein or necessary to make the statements therein
not misleading, and such Prospectus does not contain any untrue statement of a
material fact or omit to state any material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were
made, not misleading (it being understood that the Company may rely on
information provided by each Notice Holder with respect to such Notice Holder),
as thereafter delivered to the purchasers of the Registrable Securities being
sold thereunder, and, in the case of a post-effective amendment to a Shelf
Registration Statement, subject to the next sentence, use its reasonable best
efforts to cause it to be declared effective as promptly as is practicable, and

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(ii) give notice to the Notice Holders and counsel for the Holders and for the
Initial Purchasers (or, if applicable, separate counsel for the Holders) that
the availability of the Shelf Registration Statement is suspended (a "Suspension
Notice") and, upon receipt of any Suspension Notice, each Notice Holder agrees
not to sell any Registrable Securities pursuant to such Shelf Registration
Statement until such Notice Holder's receipt of copies of the supplemented or
amended Prospectus provided for in clause (i) above, or until it is advised in
writing by the Company that the Prospectus may be used, and has received copies
of any additional or supplemental filings that are incorporated or deemed
incorporated by reference in such Prospectus. The Company will use its
reasonable best efforts to ensure that the use of the Prospectus may be resumed
(x) in the case of clause (A) above, as promptly as is practicable, (y) in the
case of clause (B) above, as soon as, in the reasonable judgment of the Company,
the Shelf Registration Statement does not contain any untrue statement of a
material fact or omits to state any material fact required to be stated therein
or necessary to make the statements therein not misleading and the Prospectus
does not contain any untrue statement of a material fact or omits to state any
material fact necessary in order to make the statements therein, in the light of
the circumstances under which they were made, not misleading, and (z) in the
case of clause (C) above, as soon as, in the reasonable discretion of the
Company, such suspension is no longer appropriate. The period during which the
availability of the Shelf Registration Statement and any Prospectus may be
suspended (the "Suspension Period") without the Company incurring any obligation
to pay additional interest pursuant to Section 2(e) shall not exceed thirty (30)
days in any three (3) month period and sixty (60) days in any twelve (12) month
period.

         (i)      Make available for inspection during normal business hours by
representatives for the Notice Holders of such Registrable Securities, and any
broker-dealers, attorneys and accountants retained by such Notice Holders, all
relevant financial and other records and pertinent corporate documents and
properties of the Company and its subsidiaries, and cause the appropriate
officers, directors and employees of the Company and its subsidiaries to make
available for inspection during normal business hours all relevant information
reasonably requested by such representatives for the Notice Holders, or any such
broker-dealers, attorneys or accountants in connection with such disposition, in
each case as is customary for similar "due diligence" examinations; provided,
however, that such persons shall, at the Company's request, first agree in
writing with the Company that any information that is reasonably and in good
faith designated by the Company in writing as confidential at the time of
delivery of such information shall be kept confidential by such persons and
shall be used solely for the purposes of exercising rights under this Agreement,
unless (i) disclosure of such information is required by court or administrative
order or is necessary to respond to inquiries of regulatory authorities, (ii)
disclosure of such information is required by law (including any disclosure
requirements pursuant to federal securities laws in connection with the filing
of any Shelf Registration Statement or the use of any Prospectus referred to in
this Agreement), (iii) such information

                                       12

<PAGE>

becomes generally available to the public other than as a result of a disclosure
or failure to safeguard by any such person or (iv) such information becomes
available to any such person from a source other than the Company and such
source is not bound by a confidentiality agreement or is not otherwise under a
duty of trust to the Company, and provided that the foregoing inspection and
information gathering shall, to the greatest extent possible, be coordinated on
behalf of all the Notice Holders and the other parties entitled thereto by the
counsel referred to in Section 5.

         (j)      Comply with all applicable rules and regulations of the SEC
and make generally available to its securityholders earning statements (which
need not be audited) satisfying the provisions of Section 11(a) of the
Securities Act and Rule 158 thereunder (or any similar rule promulgated under
the Securities Act) no later than 45 days after the end of any 12-month period
(or 90 days after the end of any 12-month period if such period is a fiscal
year) commencing on the first day of the first fiscal quarter of the Company
commencing after the effective date of a Shelf Registration Statement, which
statements shall cover said 12-month periods.

         (k)      Cooperate with each Notice Holder to facilitate the timely
preparation and delivery of certificates representing Registrable Securities
sold pursuant to a Shelf Registration Statement, which certificates shall not
bear any restrictive legends, and cause such Registrable Securities to be in
such denominations as are permitted by the Indenture and registered in such
names as such Notice Holder may request in writing at least (2) Business Days
prior to any sale of such Registrable Securities.

         (l)      Provide a CUSIP number for all Registrable Securities covered
by each Shelf Registration Statement not later than the effective date of such
Shelf Registration Statement and provide the Trustee and the transfer agent for
the Common Stock with certificates for the Registrable Securities that are in a
form eligible for deposit with The Depository Trust Company.

         (m)      Cooperate and assist in any filings required to be made with
the National Association of Securities Dealers, Inc.

         (n)      Upon (i) the filing of the Initial Registration Statement and
(ii) the effectiveness of the Initial Registration Statement, announce the same,
in each case by release to Reuters Economic Services and Bloomberg Business
News.

         (o)      Enter into such customary agreements and take all such other
actions reasonable under the circumstances, if any, as a majority of the holders
of the Registrable Securities being sold shall reasonably request in order to
expedite or facilitate disposition of such Registrable Securities pursuant to
the Registration Statement.

                                       13

<PAGE>

         (p)      Cause the Indenture to be qualified under the TIA not later
than the effective date of any Shelf Registration Statement; and in connection
therewith, cooperate with the Trustee to effect such changes to the Indenture as
may be required for the Indenture to be so qualified in accordance with the
terms of the TIA and execute, and use its reasonable best efforts to cause the
Trustee to execute, all documents as may be required to effect such changes, and
all other forms and documents required to be filed with the SEC to enable the
Indenture to be so qualified in a timely manner.

         Section 4. Holder's Obligations. Each Holder agrees, by acquisition of
the Registrable Securities, that no Holder of Registrable Securities shall be
entitled to sell any of such Registrable Securities pursuant to a Shelf
Registration Statement or to receive a Prospectus relating thereto, unless such
Holder has furnished the Company with a Notice and Questionnaire as required
pursuant to Section 2(d) hereof (including the information required to be
included in such Notice and Questionnaire) and the information set forth in the
next sentence. Each Notice Holder agrees promptly to furnish to the Company all
information required to be disclosed in order to make the information previously
furnished to the Company by such Notice Holder not misleading and any other
information regarding such Notice Holder and the distribution of such
Registrable Securities as the Company may from time to time reasonably request.
Any sale of any Registrable Securities by any Holder shall constitute a
representation and warranty by such Holder that the information relating to such
Holder and its plan of distribution is as set forth in the Prospectus delivered
by such Holder in connection with such disposition, that such Prospectus does
not as of the time of such sale contain any untrue statement of a material fact
relating to or provided by such Holder or its plan of distribution and that such
Prospectus does not as of the time of such sale omit to state any material fact
relating to or provided by such Holder or its plan of distribution necessary in
order to make the statements in such Prospectus, in the light of the
circumstances under which they were made, not misleading.

         Section 5. Registration Expenses. The Company shall bear all fees and
expenses incurred in connection with the performance by the Company of its
obligations under Section 2 and 3 of this Agreement whether or not any of the
Shelf Registration Statements are declared effective. Such fees and expenses
("Registration Expenses") shall include, without limitation, (i) all
registration and filing fees (including, without limitation, fees and expenses
(x) with respect to filings required to be made with the National Association of
Securities Dealers, Inc. and (y) of compliance with federal and state securities
or Blue Sky laws (including, without limitation, reasonable fees and
disbursements of counsel for the Holders in connection with Blue Sky
qualifications of the Registrable Securities under the laws of such
jurisdictions as the Notice Holders of a majority of the Registrable Securities
being sold pursuant to a Shelf Registration Statement may designate), (ii)
printing expenses (including, without limitation, expenses of printing
certificates for Registrable Securities in a form eligible for deposit with

                                       14

<PAGE>

The Depository Trust Company), (iii) duplication and mailing expenses relating
to copies of any Shelf Registration Statement or Prospectus delivered to any
Holders hereunder, (iv) fees and disbursements of counsel for the Company and
the fees and disbursements of one counsel for the Holders in connection with the
Shelf Registration Statement, (v) reasonable fees and disbursements of the
Trustee and its counsel and of the registrar and transfer agent for the Common
Stock and (vi) Securities Act liability insurance obtained by the Company in its
sole discretion. In addition, the Company shall pay the internal expenses of the
Company (including, without limitation, all salaries and expenses of officers
and employees performing legal or accounting duties), the expense of any annual
audit, the fees and expenses incurred in connection with the listing by the
Company of the Registrable Securities on any securities exchange on which
similar securities of the Company are then listed and the fees and expenses of
any person, including special experts, retained by the Company. In connection
with any underwritten offering of any Registrable Securities covered by Shelf
Registration Statement, the participating Holders shall be responsible for the
payment of any and all underwriters and brokers and dealers discounts and
commissions in proportion to the number of Securities sold by such Holders;
provided that no event will such methods of distribution set forth herein take
the form of an underwritten offering of the Registrable Securities without the
prior agreement of the Company.

         Section 6. Indemnification; Contribution.

         (a)      The Company agrees to indemnify, defend and hold harmless each
Holder and each person who controls any Holder within the meaning of Section 15
of the Securities Act or Section 20 of the Exchange Act (each, a "Holder
Indemnified Party"), from and against any loss, damage, expense, liability or
claim (including the reasonable cost of investigation) which such Holder
Indemnified Party may incur under the Securities Act, the Exchange Act or
otherwise, insofar as such loss, damage, expense, liability or claim arises out
of or is based upon any untrue statement or alleged untrue statement of a
material fact contained in any Shelf Registration Statement or Prospectus or in
any amendment or supplement thereto or in any preliminary prospectus, or arises
out of or is based upon any omission or alleged omission to state a material
fact required to be stated in any Shelf Registration Statement or in any
amendment or supplement thereto or necessary to make the statements therein not
misleading, or arises out of or is based upon any omission or alleged omission
to state a material fact necessary in order to make the statements made in any
Prospectus or in any amendment or supplement thereto or in any preliminary
prospectus, in the light of the circumstances under which they were made, not
misleading, except insofar as any such loss, damage, expense, liability or claim
arises out of or is based upon any untrue statement or omission or alleged
untrue statement or omission of a material fact contained in, or omitted from,
and in conformity with information furnished in writing by or on behalf of any
Holder to the Company expressly for use therein; provided that the
indemnification contained in this Section 6(a) shall

                                       15

<PAGE>

not inure to the benefit of any Holder (or to the benefit of any person
controlling such Holder) on account of any such losses, claims, damages or
liabilities caused by any untrue statement or alleged untrue statement or
omission or alleged omission made in any preliminary prospectus provided in each
case the Company has performed its obligations under Section 3(a) hereof if
either (A) (i) such Holder failed to send or deliver a copy of the Prospectus
with or prior to the delivery of written confirmation of the sale by such Holder
to the person asserting the claim from which such losses, claims, damages or
liabilities arise and (ii) the Prospectus would have corrected such untrue
statement or alleged untrue statement or such omission or alleged omission, or
(B) (x) such untrue statement or alleged untrue statement, omission or alleged
omission is corrected in an amendment or supplement to the Prospectus and (y)
having previously been furnished by or on behalf of the Company with copies of
the Prospectus as so amended or supplemented, such Holder thereafter fails to
deliver such Prospectus as so amended or supplemented, with or prior to the
delivery of written confirmation of the sale of a Registrable Security to the
person asserting the claim from which such losses, claims, damages or
liabilities arise.

         (b)      Each Holder, severally and not jointly, agrees to indemnify,
defend and hold harmless the Company, its directors and officers and any person
who controls the Company within the meaning of Section 15 of the Securities Act
or Section 20 of the Exchange Act (each, a "Company Indemnified Party") from and
against any loss, damage, expense, liability or claim (including the reasonable
cost of investigation) which such Company Indemnified Party may incur under the
Securities Act, the Exchange Act or otherwise, insofar as such loss, damage,
expense, liability or claim arises out of or is based upon any untrue statement
or alleged untrue statement of a material fact contained in information
furnished in writing by or on behalf of such Holder to the Company expressly for
use in any Shelf Registration Statement or Prospectus or in any amendment or
supplement thereto or in any preliminary prospectus, or arises out of or is
based upon any omission or alleged omission to state a material fact required to
be stated in any Shelf Registration Statement or in any amendment or supplement
thereto or necessary to make the statements therein not misleading, or arises
out of or is based upon any omission or alleged omission to state a material
fact necessary in order to make the statements in any Prospectus or in any
amendment or supplement thereto or in any preliminary prospectus, in the light
of the circumstances under which they were made, not misleading, in connection
with such information. In no event shall the liability of any selling Holder of
Registrable Securities hereunder be greater in amount than the dollar amount of
the proceeds received by such Holder upon the sale of the Registrable Securities
pursuant to the Shelf Registration Statement giving rise to such indemnification
obligation.

         (c)      If any action, suit or proceeding (each, a "Proceeding") is
brought against any person in respect of which indemnity may be sought pursuant
to either subsection (a) or (b) of this Section 6, such person (the "Indemnified
Party") shall

                                       16

<PAGE>

promptly notify the person against whom such indemnity may be sought (the
"Indemnifying Party") in writing of the institution of such Proceeding and the
Indemnifying Party shall assume the defense of such Proceeding; provided,
however, that the omission to so notify such Indemnifying Party shall not
relieve such Indemnifying Party from any liability which it may have to such
Indemnified Party hereunder to the extent such omission has not materially
prejudiced (through the forfeiture of substantive rights or defenses) such
Indemnifying Party. Such Indemnified Party shall have the right to employ its
own counsel in any such case, but the fees and expenses of such counsel shall be
at the expense of such Indemnified Party (x) unless the employment of such
counsel shall have been authorized in writing by such Indemnifying Party in
connection with the defense of such Proceeding or (y) such Indemnifying Party
shall not have employed counsel to have charge of the defense of such Proceeding
within 30 days of the receipt of notice thereof or (z) such Indemnified Party
shall have reasonably concluded upon the written advice of counsel that there
may be one or more defenses available to it that are different from, additional
to or in conflict with those available to such Indemnifying Party (in which case
such Indemnifying Party shall not have the right to direct that portion of the
defense of such Proceeding on behalf of the Indemnified Party, but such
Indemnifying Party may employ counsel and participate in the defense thereof but
the fees and expenses of such counsel shall be at the expense of such
Indemnifying Party), in any of which events such reasonable fees and expenses
shall be borne by such Indemnifying Party and paid as incurred (it being
understood, however, that such Indemnifying Party shall not be liable for the
expenses of more than one separate counsel in any one Proceeding or series of
related Proceedings together with reasonably necessary local counsel
representing the Indemnified Parties who are parties to such Proceeding). An
Indemnifying Party shall not be liable for any settlement of any such Proceeding
effected without its written consent, but if settled with the written consent of
such Indemnifying Party, such Indemnifying Party agrees to indemnify and hold
harmless an Indemnified Party from and against any loss or liability by reason
of such settlement. Notwithstanding the foregoing sentence, if at any time an
Indemnified Party shall have requested an Indemnifying Party to reimburse such
Indemnified Party for fees and expenses of counsel as contemplated by the second
sentence of this paragraph, then such Indemnifying Party agrees that it shall be
liable for any settlement of any Proceeding effected without its written consent
if (i) such settlement is entered into more than 60 Business Days after receipt
by such Indemnifying Party of the aforesaid request, (ii) such Indemnifying
Party shall not have reimbursed such Indemnified Party in accordance with such
request prior to the date of such settlement and (iii) such Indemnified Party
shall have given such Indemnifying Party at least 30 days' prior notice of its
intention to settle. No Indemnifying Party shall, without the prior written
consent of any Indemnified Party, effect any settlement of any pending or
threatened Proceeding in respect of which such Indemnified Party is or could
have been a party and indemnity could have been sought hereunder by such
Indemnified Party, unless such settlement includes an unconditional release of
such Indemnified Party from all liability on claims that are the subject matter
of

                                       17

<PAGE>

such Proceeding and does not include an admission of fault, culpability or a
failure to act, by or on behalf of such Indemnified Party.

         (d)      If the indemnification provided for in this Section 6 is
unavailable to an Indemnified Party under subsections (a) and (b) of this
Section 6 in respect of any losses, damages, expenses, liabilities or claims
referred to therein, then each applicable Indemnifying Party, in lieu of
indemnifying such Indemnified Party, shall contribute to the amount paid or
payable by such Indemnified Party as a result of such losses, damages, expenses,
liabilities or claims (i) in such proportion as is appropriate to reflect the
relative benefits received by the Company on the one hand and the Holders on the
other hand from the offering of the Registrable Securities or (ii) if the
allocation provided by clause (i) above is not permitted by applicable law, in
such proportion as is appropriate to reflect not only the relative benefits
referred to in clause (i) above but also the relative fault of the Company on
the one hand and of the Holders on the other in connection with the statements
or omissions which resulted in such losses, damages, expenses, liabilities or
claims, as well as any other relevant equitable considerations. The relative
fault of the Company on the one hand and of the Holders on the other shall be
determined by reference to, among other things, whether the untrue statement or
alleged untrue statement of a material fact or omission or alleged omission
relates to information supplied by the Company or by the Holders and the
parties' relative intent, knowledge, access to information and opportunity to
correct or prevent such statement or omission. The amount paid or payable by a
party as a result of the losses, damages, expenses, liabilities and claims
referred to above shall be deemed to include any reasonable legal or other fees
or expenses reasonably incurred by such party in connection with investigating
or defending any Proceeding.

         (e)      The Company and the Holders agree that it would not be just
and equitable if contribution pursuant to this Section 6 were determined by pro
rata allocation or by any other method of allocation which does not take account
of the equitable considerations referred to in subsection (d) above.
Notwithstanding the provisions of this Section 6, no Holder shall be required to
contribute any amount in excess of the amount by which the total price at which
the Registrable Securities sold by it were offered to the public exceeds the
amount of any damages which it has otherwise been required to pay by reason of
such untrue or alleged untrue statement or omission or alleged omission. No
person guilty of fraudulent misrepresentation (within the meaning of Section
11(f) of the Securities Act) shall be entitled to contribution from any person
who was not guilty of such fraudulent misrepresentation. The Holders' respective
obligations to contribute pursuant to this Section 6 are several in proportion
to the respective amount of Registrable Securities they have sold pursuant to a
Shelf Registration Statement, and not joint. The remedies provided for in this
Section 6 are not exclusive and shall not limit any rights or remedies which may
otherwise be available to any indemnified party at law or in equity.

                                       18

<PAGE>

         (f)      The indemnity and contribution provisions contained in this
Section 6 shall remain operative and in full force and effect regardless of (i)
any termination of this Agreement, (ii) any investigation made by or on behalf
of any Holder or any person controlling any Holder, or the Company, or the
Company's officers or directors or any person controlling the Company and (iii)
the sale of any Registrable Security by any Holder.

         Section 7. Information Requirements. (a) The Company covenants that, if
at any time before the end of the Effectiveness Period it is not subject to the
reporting requirements of the Exchange Act, it will cooperate with any Holder of
Registrable Securities and take such further action as any Holder of Registrable
Securities may reasonably request in writing (including, without limitation,
making such representations as any such Holder may reasonably request), all to
the extent required from time to time to enable such Holder to sell Registrable
Securities without registration under the Securities Act within the limitation
of the exemptions provided by Rule 144, Rule 144A, Regulation S and Regulation D
under the Securities Act and customarily taken in connection with sales pursuant
to such exemptions. Upon the written request of any Holder of Registrable
Securities, the Company shall deliver to such Holder a written statement as to
whether it has complied with such filing requirements, unless such a statement
has been included in the Company's most recent report filed with the SEC
pursuant to Section 13 or Section 15(d) of Exchange Act. Notwithstanding the
foregoing, nothing in this Section 7 shall be deemed to require the Company to
register any of its securities (other than the Common Stock) under any section
of the Exchange Act.

         (b)      The Company shall use its reasonable best efforts to file the
reports required to be filed by it under the Exchange Act and to comply with all
other requirements set forth in the instructions to Form S-1 or Form S-3, as the
case may be, in order to allow the Company to be eligible to file registration
statements on Form S-1 or Form S-3.

         Section 8. Miscellaneous.

         (a)      No Conflicting Agreements. The Company is not, as of the date
hereof, a party to, nor shall it, on or after the date of this Agreement, enter
into, any agreement with respect to its securities that conflicts with the
rights granted to the Holders of Registrable Securities in this Agreement. The
Company represents and warrants that the rights granted to the Holders of
Registrable Securities hereunder do not in any way conflict with the rights
granted to the holders of the Company's securities under any other agreements.

         (b)      Amendments and Waivers. The provisions of this Agreement,
including the provisions of this sentence, may not be amended, modified or
supplemented, and waivers or consents to departures from the provisions hereof
may not be given, unless the Company has obtained the written consent of Holders
of a majority of the then outstanding Underlying Common Stock

                                       19

<PAGE>

constituting Registrable Securities (with Holders of Bonds deemed to be the
Holders, for purposes of this Section, of the number of outstanding shares of
Underlying Common Stock into which such Bonds are or would be convertible as of
the date on which such consent is requested). Notwithstanding the foregoing, a
waiver or consent to depart from the provisions hereof with respect to a matter
that relates exclusively to the rights of Holders of Registrable Securities
whose securities are being sold pursuant to a Shelf Registration Statement and
that does not directly or indirectly affect the rights of other Holders of
Registrable Securities may be given by Holders of at least a majority of the
Registrable Securities being sold by such Holders pursuant to such Shelf
Registration Statement; provided that the provisions of this sentence may not be
amended, modified, or supplemented except in accordance with the provisions of
the immediately preceding sentence. Each Holder of Registrable Securities
outstanding at the time of any such amendment, modification, supplement, waiver
or consent or thereafter shall be bound by any such amendment, modification,
supplement, waiver or consent effected pursuant to this Section 8(b), whether or
not any notice, writing or marking indicating such amendment, modification,
supplement, waiver or consent appears on the Registrable Securities or is
delivered to such Holder. The foregoing notwithstanding, this Agreement may be
amended by written agreement signed by the Company and the Initial Purchasers,
without the consent of the Holders of Registrable Securities, to cure any
ambiguity or to correct or supplement any provision contained herein that may be
defective or inconsistent with any other provision contained herein, or to make
such other provisions in regard to matters or questions arising under this
Agreement that shall not adversely affect the interests of the Holders of
Registrable Securities.

         (c)      Notices. All notices and other communications provided for or
permitted hereunder shall be made in writing by hand delivery, by telecopier, by
courier guaranteeing overnight delivery or by first-class mail, return receipt
requested, and shall be deemed given (i) when made, if made by hand delivery,
(ii) upon confirmation, if made by telecopier, (iii) one (1) Business Day after
being deposited with such courier, if made by overnight courier or (iv) on the
date indicated on the notice of receipt, if made by first-class mail, to the
parties as follows:

         (x)      if to a Holder of Registrable Securities, at the most current
address given by such Holder to the Company in a Notice and Questionnaire or any
amendment thereto;

         (y)      if to the Company, to:

                 303 Velocity Way
                 Foster City, California 94404
                 Attention: General Counsel
                 Telecopy No.: (650) 357-3776

                                       20

<PAGE>

                  with a copy (which shall not constitute notice) to:

                  Morgan, Lewis & Bockius LLP
                  300 South Grand Avenue
                  Los Angeles, California 90071
                  Attention: John F. Hartigan, Esq.
                  Telecopy No.: (213) 612-2501

         (z)      if to the Initial Purchasers, to:

                  c/o UBS Warburg LLC
                  299 Park Avenue
                  New York, New York 10171
                  Attention: Syndicate Department
                  Telecopy No.: (212) 821-4998

                  with a copy to (for informational purposes only):

                  c/o UBS Warburg LLC
                  UBS Warburg LLC
                  677 Washington Boulevard
                  Stamford, Connecticut 06901
                  Attention: Legal Department
                  Telecopy No.: (203) 719-0683

or to such other address as such person may have furnished to the other persons
identified in this Section 8(c) in writing in accordance herewith.

         (d)      Approval of Holders. Whenever the consent or approval of
Holders of a specified percentage of Registrable Securities is required
hereunder, Registrable Securities held by the Company or its affiliates (as such
term is defined in Rule 405 under the Securities Act) (other than the Initial
Purchasers or subsequent Holders of Registrable Securities if such subsequent
Holders are deemed to be such affiliates solely by reason of their holdings of
such Registrable Securities) shall not be counted in determining whether such
consent or approval was given by the Holders of such required percentage.

         (e)      Successors and Assigns. Any person who purchases any
Registrable Securities from the Initial Purchasers or any Holder shall be
deemed, for purposes of this Agreement, to be an assignee of the Initial
Purchasers or such Holder, as the case may be. This Agreement shall inure to the
benefit of and be binding upon the successors and assigns of each of the parties
and shall inure to the benefit of and be binding upon each Holder of any
Registrable Securities; provided that nothing herein shall be deemed to permit
any assignment, transfer or other disposition of Registrable Securities in
violation of the terms of the Purchase Agreement, applicable law or the
Indenture. If any transferee of any Holder shall

                                       21

<PAGE>

acquire Registrable Securities, in any manner, whether by operation of law or
otherwise, such Registrable Securities shall be held subject to all of the terms
of this Agreement, and by taking and holding such Registrable Securities, such
person shall be conclusively deemed to have agreed to be bound by and to perform
all of the terms and provisions of this Agreement and such person shall be
entitled to receive the benefits hereof.

         (f)      Counterparts. This Agreement may be executed in any number of
counterparts and by the parties hereto in separate counterparts, each of which
when so executed shall be deemed to be original and all of which taken together
shall constitute one and the same agreement.

         (g)      Headings. The headings in this Agreement are for convenience
of reference only and shall not limit or otherwise affect the meaning hereof.

         (h)      Governing Law. THIS AGREEMENT SHALL BE GOVERNED BY, AND
CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK, WITHOUT REGARD
TO CONFLICTS OF LAWS PRINCIPLES THEREOF.

         (i)      Severability. If any term, provision, covenant or restriction
of this Agreement is held to be invalid, illegal, void or unenforceable, the
remainder of the terms, provisions, covenants and restrictions set forth herein
shall remain in full force and effect and shall in no way be affected, impaired
or invalidated thereby, and the parties hereto shall use its reasonable best
efforts to find and employ an alternative means to achieve the same or
substantially the same result as that contemplated by such term, provision,
covenant or restriction, it being intended that all of the rights and privileges
of the parties shall be enforceable to the fullest extent permitted by law.

         (j)      Entire Agreement. This Agreement is intended by the parties as
a final expression of their agreement and is intended to be a complete and
exclusive statement of the agreement and understanding of the parties hereto in
respect of the subject matter contained herein and the registration rights
granted by the Company with respect to the Registrable Securities. Except as
provided in the Purchase Agreement, there are no restrictions, promises,
warranties or undertakings, other than those set forth or referred to herein,
with respect to the registration rights granted by the Company with respect to
the Registrable Securities. This Agreement supersedes all prior agreements and
undertakings among the parties with respect to such registration rights. No
party hereto shall have any rights, duties or obligations other than those
specifically set forth in this Agreement.

         (k)      Termination. This Agreement and the obligations of the parties
hereunder shall terminate upon the end of the Effectiveness Period, except for
any liabilities or obligations under Section 4, 5 or 6 hereof and the
obligations to make payments of and provide for Additional Interest Amount under
Section 2(e)

                                       22

<PAGE>

hereof to the extent such Additional Interest Amount accrues prior to the end of
the Effectiveness Period, each of which shall remain in effect in accordance
with its terms.

                                       23

<PAGE>

         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date first written above.

                                                  ELECTRONICS FOR IMAGING, INC.

                                                  By: __________________________
                                                       Name:
                                                       Title:

Confirmed and accepted as of the date
first above written on behalf of itself
and the other several Initial Purchasers:

UBS WARBURG LLC

By:____________________________
   Name:
   Title:

By:____________________________
   Name:
   Title:

                                       24<PAGE>
                                                                   Exhibit 10.19

                                      Contractor Name: Harrison Enterprise, Inc.

                    INDEPENDENT CONTRACTOR SERVICES AGREEMENT

THIS AGREEMENT is between NetManage, Inc. a Delaware Corporation and its
successors or assignees ("Client") and the undersigned Shelley A. Harrison, dba:
Harrison Enterprises, Inc. (the "Contractor").

1. ENGAGEMENT OF SERVICES. Client may from time to time issue Project
Assignment(s) in the form attached to this Agreement as Exhibit A. Subject to
the terms of this Agreement, Contractor will, to the best of its ability, render
the services set forth in Project Assignment(s) accepted by Contractor (the
"Project(s)") by the completion dates set forth therein. The manner and means by
which Contractor chooses to complete the Projects are in Contractor's sole
discretion and control. Contractor agrees to exercise the highest degree of
professionalism, and to utilize its expertise and creative talents in completing
such Projects. In completing the Projects, Contractor agrees to provide its own
equipment, tools and other materials at its own expense. Client will make its
facilities and equipment available to Contractor when necessary. Contractor
shall perform the services necessary to complete the Projects in a timely and
professional manner consistent with industry standards, and at a location, place
and time which the Contractor deems appropriate. Contractor may not subcontract
or otherwise delegate its obligations under this Agreement without Client's
prior written consent.

2. COMPENSATION. Client will pay Contractor a fee for services rendered under
this Agreement as set forth in the Project Assignment(s) undertaken by
Contractor and attached as EXHIBIT A. Contractor shall be responsible for all
expenses incurred in performing services under this Agreement. Upon termination
of this Agreement for any reason, Contractor will be paid fees and expenses on a
proportional basis as stated in the Project Assignment(s) for work which is then
in progress, to and including the effective date of such termination. Unless
other terms are set forth in the Project Assignment(s) for work which is in
progress, Client will pay the Contractor for services and will reimburse the
Contractor for previously approved expenses within thirty (30) days of the date
of Contractor's invoice.

3. INDEPENDENT CONTRACTOR RELATIONSHIP. Contractor's relationship with Client
will be that of an independent contractor and nothing in this Agreement should
be construed to create a partnership, joint venture, or employer-employee
relationship. Contractor is not the agent of Client and is not authorized to
make any representation, contract, or commitment on behalf of Client. Contractor
will not be entitled to any of the benefits which Client may make available to
its employees, such as group insurance, profit-sharing or retirement benefits.
Contractor will be solely responsible for all tax returns and payments required
to be filed with or made to any federal, state or local tax authority with
respect to Contractor's performance of services and receipt of fees under this
Agreement. Client will regularly report amounts paid to Contractor by filing
Form 1099-MISC with the Internal Revenue Service as required by law: Because
Contractor is an independent contractor, Client will not withhold or make
payments for social security; make unemployment insurance or disability
insurance contributions; or obtain worker's compensation insurance on
Contractor's behalf. Contractor agrees to accept exclusive liability for
complying with all applicable state and federal laws governing self-employed
individuals, including obligations such as payment of taxes, social security,
disability and other contributions based on fees paid to Contractor, its agents
or employees under this Agreement. Contractor hereby agrees to indemnify and
defend Client against any and all such taxes or contributions, including
penalties and interest.

4.      TRADE SECRETS - INTELLECTUAL PROPERTY RIGHTS.

        4.1 PROPRIETARY INFORMATION. Contractor agrees during the term of this
Agreement and thereafter that it will take all steps reasonably necessary to
hold Client's Proprietary Information in trust and confidence, will not use
Proprietary Information in any manner or for any purpose not expressly set forth
in this Agreement, and will not disclose any such Proprietary Information to any
third party without first obtaining Client's express written consent on a
case-by-case basis. By way of illustration but not limitation "PROPRIETARY
INFORMATION" includes (a) trade secrets, inventions, mask works, ideas,
processes, formulas, source and object codes, data, programs, other works of
authorship, know-how, improvements, discoveries, developments, designs and
techniques (hereinafter collectively referred to as "INVENTIONS"); and (b)
information regarding plans for research, development, new products, marketing
and selling, business plans, budgets and unpublished financial statements,
licenses, prices and costs, suppliers and customers; and (c) information
regarding the skills and compensation of other employees of Client.
Notwithstanding the other provisions of this Agreement, nothing received by
Contractor will be considered to be

                                       1.
<PAGE>
Client Proprietary Information if (1) it has been published or is otherwise
readily available to the public other than by a breach of this Agreement; (2) it
has been rightfully received by Contractor from a third party without
confidential limitations; (3) it has been independently developed for Contractor
by personnel or agents having no access to the Client Proprietary Information;
or (4) it was known to Contractor prior to its first receipt from Client.

        4.2 THIRD PARTY INFORMATION. Contractor understands that Client has
received and will in the future receive from third parties confidential or
proprietary information ("THIRD PARTY INFORMATION") subject to a duty on
Client's part to maintain the confidentiality of such information and use it
only for certain limited purposes. Contractor agrees to hold Third Party
Information in confidence and not to disclose to anyone (other than Client
personnel who need to know such information in connection with their work for
Client) or to use, except in connection with Contractor's work for Client, Third
Party Information unless expressly authorized in writing by an officer of
Client.

        4.3 NO CONFLICT OF INTEREST. Contractor agrees during the term of this
Agreement not to accept work or enter into a contract or accept an obligation,
inconsistent or incompatible with Contractor's obligations under this Agreement
or the scope of services rendered for Client. Contractor warrants that to the
best of its knowledge, there is no other existing contract or duty on
Contractor's part inconsistent with this Agreement, unless a copy of such
contract or a description of such duty is attached to this Agreement as EXHIBIT
B. Contractor further agrees not to disclose to Client, or bring onto Client's
premises, or induce Client to use any confidential information that belongs to
anyone other than Client or Contractor.

        4.4 DISCLOSURE OF WORK PRODUCT. As used in this Agreement, the term
"WORK PRODUCT" means any Invention, whether or not patentable, and all related
know-how, designs, mask works, trademarks, formulae, processes, manufacturing
techniques, trade secrets, ideas, artwork, software or other copyrightable or
patentable works. Contractor agrees to disclose promptly in writing to Client,
or any person designated by Client, all Work Product which is solely or jointly
conceived, made, reduced to practice, or learned by Contractor in the course of
any work performed for Client ("CLIENT WORK PRODUCT"). Contractor represents
that any Work Product relating to Client's business or any Project which
Contractor has made, conceived or reduced to practice at the time of signing
this Agreement ("PRIOR WORK PRODUCT") has been disclosed in writing to Client
and attached to this Agreement as EXHIBIT C. If disclosure of any such Prior
Work Product would cause Contractor to violate any prior confidentiality
agreement, Contractor understands that it is not to list such Prior Work Product
in EXHIBIT C but it will disclose a cursory name for each such invention, a
listing of the party(ies) to whom it belongs, and the fact that full disclosure
as to such Prior Work Product has not been made for that reason. A space is
provided in EXHIBIT C for such purpose.

        4.5 OWNERSHIP OF WORK PRODUCT. Contractor shall specifically describe
and identify in EXHIBIT C all technology which (a) Contractor intends to use in
performing under this Agreement, (b) is either owned solely by Contractor or
licensed to Contractor with a right to sublicense and (c) is in existence in the
form of a writing or working prototype prior to the Effective Date ("BACKGROUND
TECHNOLOGY"). Contractor agrees that any and all Inventions conceived, written,
created or first reduced to practice in the performance of work under this
Agreement shall be the sole and exclusive property of Client.

4.6 ASSIGNMENT OF CLIENT WORK PRODUCT. Except for Contractor's rights in the
Background Technology, Contractor irrevocably assigns to Client all right, title
and interest worldwide in and to the Client Work Product and all applicable
intellectual property rights related to the Client Work Product, including
without limitation, copyrights, trademarks, trade secrets, patents, moral
rights, contract and licensing rights (the "PROPRIETARY RIGHTS"). Except as set
forth below, Contractor retains no rights to use the Client Work Product and
agrees not to challenge the validity of Client's ownership in the Client Work
Product. Contractor hereby grants to Client a non-exclusive, royalty-free,
irrevocable and world-wide right, with rights to sublicense through multiple
tiers of sublicensees, to reproduce, make derivative works of, publicly perform,
and publicly display in any form or medium, whether now known or later
developed, distribute, make, use and sell Background Technology and any Prior
Work Product incorporated or used in the Client Work Product for the purpose of
developing and marketing Client products.

        4.7 WAIVER OR ASSIGNMENT OF OTHER RIGHTS. If Contractor has any rights
to the Client Work Product that cannot be assigned to Client, Contractor
unconditionally and irrevocably waives the enforcement of such rights, and all
claims and causes of action of any kind against Client with respect to such
rights, and

                                       2.
<PAGE>
agrees, at Client's request and expense, to consent to and join in any action to
enforce such rights. If Contractor has any right to the Client Work Product that
cannot be assigned to Client or waived by Contractor, Contractor unconditionally
and irrevocably grants to Client during the term of such rights, an exclusive,
irrevocable, perpetual, worldwide, fully paid and royalty-free license, with
rights to sublicense through multiple levels of sublicensees, to reproduce,
create derivative works of, distribute, publicly perform and publicly display by
all means now known or later developed, such rights.

        4.8 ASSISTANCE. Contractor agrees to cooperate with Client or its
designee(s), both during and after the term of this Agreement, in the
procurement and maintenance of Client's rights in Client Work Product and to
execute, when requested, any other documents deemed necessary by Client to carry
out the purpose of this Agreement. Contractor agrees to execute upon Client's
request a signed transfer of copyright to Client in the form attached to this
Agreement as EXHIBIT D for all Client Work Product subject to copyright
protection, including, without limitation, computer programs, notes, sketches,
drawings and reports.

        4.9 ENFORCEMENT OF PROPRIETARY RIGHTS. Contractor will assist Client in
every proper way to obtain, and from time to time enforce, United States and
foreign Proprietary Rights relating to Client Work Product in any and all
countries. To that end Contractor will execute, verify and deliver such
documents and perform such other acts (including appearances as a witness) as
Client may reasonably request for use in applying for, obtaining, perfecting,
evidencing, sustaining and enforcing such Proprietary Rights and the assignment
thereof. In addition, Contractor will execute, verify and deliver assignments of
such Proprietary Rights to Client or its designee. Contractor's obligation to
assist Client with respect to Proprietary Rights relating to such Client Work
Product in any and all countries shall continue beyond the termination of this
Agreement, but Client shall compensate Contractor at a reasonable rate after
such termination for the time actually spent by Contractor at Client's request
on such assistance.

        4.10 EXECUTION OF DOCUMENTS. In the event Client is unable for any
reason, after reasonable effort, to secure Contractor's signature on any
document needed in connection with the actions specified in the preceding
sections 4.8 and 4.9, Contractor hereby irrevocably designates and appoints
Client and its duly authorized officers and agents as its agent and attorney in
fact, which appointment is coupled with an interest, to act for and in its
behalf to execute, verify and file any such documents and to do all other
lawfully permitted acts to further the purposes of the preceding paragraph with
the same legal force and effect as if executed by Contractor. Contractor hereby
waives and quitclaims to Client any and all claims, of any nature whatsoever,
which Contractor now or may hereafter have for infringement of any Proprietary
Rights assigned hereunder to Client.

5. CONTRACTOR REPRESENTATIONS AND WARRANTIES. Contractor hereby represents and
warrants that (a) the Client Work Product will be an original work of Contractor
and any third parties will have executed assignment of rights reasonably
acceptable to Client; (b) neither the Client Work Product nor any element
thereof will infringe the Proprietary Rights of any third party; (c) neither the
Client Work Product nor any element thereof will be subject to any restrictions
or to any mortgages, liens, pledges, security interests, encumbrances or
encroachments; (d) Contractor will not grant, directly or indirectly, any rights
or interest whatsoever in the Client Work Product to third parties; (e)
Contractor has full right and power to enter into and perform this Agreement
without the consent of any third party; (f) Contractor will take all necessary
precautions to prevent injury to any persons (including employees of Client) or
damage to property (including Client's property) during the term of this
Agreement; and (g) should Client permit Contractor to use any of Client's
equipment, tools, or facilities during the term of this Agreement, such
permission shall be gratuitous and Contractor shall be responsible for any
injury to any person (including death) or damage to property (including Client's
property) arising out of use of such equipment, tools or facilities, whether or
not such claim is based upon its condition or on the alleged negligence of
Client in permitting its use.

6. INDEMNIFICATION. Contractor will indemnify and hold harmless Client, its
officers, directors, employees, sublicensees, customers and agents from any and
all claims, losses, liabilities, damages, expenses and costs (including
attorneys' fees and court costs) which result from a breach or alleged breach of
any representation or warranty of Contractor (a "Claim") set forth in Section 5
of this Agreement, provided that Client gives Contractor written notice of any
such Claim and Contractor has the right to participate in the defense of any
such Claim at its expense. From the date of written notice from Client to
Contractor of any such Claim, Client shall have the right to withhold from any
payments due Contractor under this Agreement the amount of any

                                       3.
<PAGE>
defense costs, plus additional reasonable amounts as security for Contractor's
obligations under this Section 6.

7. TERM AND TERMINATION.

        7.1 TERM. Subject to the provisions of Sections 7.2, 7.3 and 7.4 below,
this Agreement is valid for an initial term of two (2) years commencing on the
Effective Date in accordance with the terms of this Agreement.

        7.2 TERMINATION BY CLIENT. Client may terminate this Agreement at its
convenience and without any breach by Contractor upon ninety (90) days' prior
written notice to Contractor. Client may also terminate this Agreement
immediately in its sole discretion upon Contractor's material breach of Section
4 and/or Section 7.4.

        7.3 TERMINATION BY CONTRACTOR. Contractor may terminate this Agreement
at its convenience upon ninety (90) days' prior written notice to Client.

        7.4 NONINTERFERENCE WITH BUSINESS. During and for a period of two (2)
years immediately following termination of this Agreement by either party,
Contractor agrees not to solicit or induce any employee or independent
contractor to terminate or breach an employment, contractual or other
relationship with Client.

        7.5 RETURN OF CLIENT PROPERTY. Upon termination of the Agreement or
earlier as requested by Client, Contractor will deliver to Client any and all
drawings, notes, memoranda, specifications, devices, formulas, and documents,
together with all copies thereof, and any other material containing or
disclosing any Client Work Product, Third Party Information or Proprietary
Information of Client. Contractor further agrees that any property situated on
Client's premises and owned by Client, including disks and other storage media,
filing cabinets or other work areas, is subject to inspection by Client
personnel at any time with or without notice.

8. GOVERNMENT OR THIRD PARTY CONTRACTS.

        8.1 GOVERNMENT CONTRACTS. In the event that Contractor shall perform
services under this Agreement in connection with any Government contract in
which Client may be the prime contractor or subcontractor, Contractor agrees to
abide by all laws, rules and regulations relating thereto. To the extent that
any such law, rule or regulation requires that a provision or clause be included
in this Agreement, Contractor agrees that such provision or clause shall be
added to this Agreement and the same shall then become a part of this Agreement.

        8.2 SECURITY. In the event the services of the Contractor should require
Contractor to have access to Department of Defense classified material, or other
classified material in the possession of Client's facility, such material shall
not be removed from Client's facility. Contractor agrees that all work performed
under this Agreement by Contractor which involves the use of classified material
mentioned above shall be performed in a secure fashion (consistent with
applicable law and regulations for the handling of classified material) and only
at Client's facility.

        8.3 OWNERSHIP. Contractor also agrees to assign all of its right, title
and interest in and to any Work Product to a Third Party, including without
limitation the United States, as directed by Client.

9. GENERAL PROVISIONS.

        9.1 GOVERNING LAW. This Agreement will be governed and construed in
accordance with the laws of the State of California as applied to transactions
taking place wholly within California between California residents. Contractor
hereby expressly consents to the personal jurisdiction of the state and federal
courts located in Santa Clara County, California for any lawsuit filed there
against Contractor by Client arising from or related to this Agreement.

        9.2 SEVERABILITY. In case any one or more of the provisions contained in
this Agreement shall, for any reason, be held to be invalid, illegal or
unenforceable in any respect, such invalidity, illegality or unenforceability
shall not affect the other provisions of this Agreement, and this Agreement
shall be construed as if such invalid, illegal or unenforceable provision had
never been contained herein. If moreover, any one or more of the provisions
contained in this Agreement shall for any reason be held to be excessively broad
as to duration, geographical scope, activity or subject, it shall be construed
by limiting and reducing it, so as to be enforceable to the extent compatible
with the applicable law as it shall then appear.

        9.3 NO ASSIGNMENT. This Agreement may not be assigned by Contractor
without Client's consent,

                                       4.
<PAGE>
and any such attempted assignment shall be void and of no effect.

        9.4 NOTICES. All notices, requests and other communications under this
Agreement must be in writing, and must be mailed by registered or certified
mail, postage prepaid and return receipt requested, or delivered by hand to the
party to whom such notice is required or permitted to be given. If mailed, any
such notice will be considered to have been given five (5) business days after
it was mailed, as evidenced by the postmark. If delivered by hand, any such
notice will be considered to have been given when received by the party to whom
notice is given, as evidenced by written and dated receipt of the receiving
party. The mailing address for notice to either party will be the address shown
on the signature page of this Agreement. Either party may change its mailing
address by notice as provided by this section.

        9.5 INJUNCTIVE RELIEF. A breach of any of the promises or agreements
contained in this Agreement may result in irreparable and continuing damage to
Client for which there may be no adequate remedy at law, and Client is therefore
entitled to seek injunctive relief as well as such other and further relief as
may be appropriate.

        9.6 SURVIVAL. The following provisions shall survive termination of this
Agreement: Section 4, Section 5, Section 6 and Section 7.3.

        9.7 EXPORT. Contractor agrees not to export, directly or indirectly, any
U.S. source technical data acquired from Client or any products utilizing such
data to countries outside the United States, which export may be in violation of
the United States export laws or regulations.

        9.8 WAIVER. No waiver by Client of any breach of this Agreement shall be
a waiver of any preceding or succeeding breach. No waiver by Client of any right
under this Agreement shall be construed as a waiver of any other right. Client
shall not be required to give notice to enforce strict adherence to all terms of
this Agreement.

        9.9 ENTIRE AGREEMENT. This Agreement is the final, complete and
exclusive agreement of the parties with respect to the subject matter hereof and
supersedes and merges all prior discussions between us. No modification of or
amendment to this Agreement, nor any waiver of any rights under this Agreement,
will be effective unless in writing and signed by the party to be charged. The
terms of this Agreement will govern all Project Assignments and services
undertaken by Contractor for Client. In the event of any conflict between this
Agreement and a Project Assignment, the Project Assignment shall control, but
only with respect to the services set forth herein.

                                       5.
<PAGE>
        IN WITNESS WHEREOF, the parties have caused this Independent Contractor
Services Agreement to be executed by their duly authorized representative.

CLIENT:

NetManage, Inc.
---------------------------------------------

Zvi Alon
---------------------------------------------
              (Printed Name)

By: /s/ Zvi Alon
                -----------------------------

Title: CEO
          -----------------------------------

Address: 10725 North De Anza Blvd.
                                  -----------

Cupertino, CA 95014
---------------------------------------------

---------------------------------------------

CONTRACTOR:

HARRISON ENTERPRISES INC.
---------------------------------------------
              (Printed Name)

By:  /s/ Shelley A. Harrison
                            -----------------

Title: Chairman
               ------------------------------
     (if applicable)

Address: 5 Norma Lane
                     -----------------------

Dix Hills, NY  11746
---------------------------------------------

---------------------------------------------

        For copyright registration purposes only, Contractor must provide the
        following information:

       Date of Birth:  10/13/42
                               -----------
Nationality or Domicile:  USA
                              -----------

                                       6.
<PAGE>
                                    EXHIBIT A

                               PROJECT ASSIGNMENT

                          BRIEF DESCRIPTION OF SERVICES

Contractor shall spend two days per week assisting the Chief Executive Officer
and designated internal team of the Client's management in developing and
perfecting its new business plan. The Contractors effort will be based primarily
out of New York with travel to Client, its customers or business partner sites
as necessary.

PAYMENT OF FEES. Fee will be:

A fixed sum of $150,000 per year (including Contractor's annual Director's fee,
which shall not exceed $12,000 per year for the term of this Agreement). The
fees shall be paid at the end of each month for twenty-four (24) months or until
the earlier termination of this Agreement.

Contractor shall also be granted an option to purchase 150,000 total shares
(including Contractor's annual grant of 1,600 shares from the Client's
Director's Plan and 146,800 shares at a share price of $1.92 from the Client's
1999 Non-Statutory Stock Option Plan in accordance with its terms of each such
plan respectively) of the Common Stock (the "Options"). During the term of this
Agreement, the Options granted under Client's 1999 Non-Statutory Stock Option
Plan (the "Plan") shall vest and become exercisable in accordance with the
following schedule: 1/24th of the shares shall vest each month from the date
executed by Contractor below as the commencement date . Upon a change of control
of the Client, the Options granted under the Plan shall vest in full
immediately. Upon the cessation of Contractor's engagement, for any reason other
than a change of control, the Options granted under the Plan shall immediately
terminate with respect to any shares for which the Options are not otherwise at
that time vested and exercisable. Vested shares shall survive such termination
for a period of five years.

        If this Project Assignment or the Independent Contractor Services
Agreement which governs it is terminated for any reason, fees will be paid based
on:

contractor time spent:

the proportion of the deliverables furnished Client, as determined by Client:

other, as follows:
                  --------------------------------------------------------------

--------------------------------------------------------------------------------

EXPENSES.  Client will reimburse Contractor for the following expenses:

Out of pocket T&E expenses, receipted

NOTE:   This Project Assignment is governed by the terms of an Independent
        Contractor Services Agreement in effect between Client and Contractor.
        In the event that any item in this Project Assignment is inconsistent
        with that Agreement, the terms of this Project Assignment shall govern,
        but only with respect to the services set forth in this Project
        Assignment.

Signed: /s/ Zvi Alon                   /s/ Shelley A. Harrison
                    ---------------                           ------------------
       for Client                      Contractor

Dated: 05/28/03

                                      A-1.
<PAGE>
                                    EXHIBIT B

                         CONFLICT OF INTEREST DISCLOSURE

                                      B-1.
<PAGE>
                                    EXHIBIT C

                          PRIOR WORK PRODUCT DISCLOSURE

        1. Except as listed in Section 2 below, the following is a complete list
of all Prior Work Product that have been made or conceived or first reduced to
practice by Contractor alone or jointly with others prior to my engagement by
Client:

    [ ] No inventions or improvements.

    [ ] See below:

        ------------------------------------------------------------------------

        ------------------------------------------------------------------------

        ------------------------------------------------------------------------

    [ ] Additional sheets attached.

        2. Due to a prior confidentiality agreement, Contractor cannot complete
the disclosure under Section 1 above with respect to inventions or improvements
generally listed below, the proprietary rights and duty of confidentiality with
respect to which Contractor owes to the following party(ies):

<TABLE>
<CAPTION>
     INVENTION OR IMPROVEMENT            PARTY(IES)                  RELATIONSHIP
<S>                                <C>                           <C>
1.
     ------------------------      ------------------------      ------------------------

2.
     ------------------------      ------------------------      ------------------------

3.
     ------------------------      ------------------------      ------------------------
</TABLE>

     [ ] Additional sheets attached.

                        BACKGROUND TECHNOLOGY DISCLOSURE

        The following is a list of all Background Technology which Contractor
intends to use in performing under this Agreement:

        ------------------------------------------------------------------------

        ------------------------------------------------------------------------

        ------------------------------------------------------------------------

                                      C-1.
<PAGE>
                                    EXHIBIT D

                             ASSIGNMENT OF COPYRIGHT

        For good and valuable consideration which has been received, the
undersigned sells, assigns and transfers to Client, a Delaware corporation, and
its successors and assigns, the copyright in and to the following work, which
was created by the following indicated author(s):

Title:
      ---------------------------

Author(s):
          ---------------------------

Copyright Office Identification No. (if any):
                                              ---------------------------

and all of the right, title and interest of the undersigned, vested and
contingent, therein and thereto.

        Executed this               day of            , 20        .

                                  Signature:
                                            ------------------------------------

                                  Printed Name:
                                               ---------------------------------

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