Document:

<PAGE>
                                                                     EXHIBIT 4.3

                                SENIOR GUARANTEES

         Each of the undersigned (the "GUARANTORS") hereby jointly and severally
unconditionally guarantees, to the extent set forth in the Indenture, dated as
of December 3, 2002, by and among R.H. Donnelley Finance Corporation I, a
Delaware corporation, as issuer, and The Bank of New York, as trustee (the
"TRUSTEE") (as amended, restated or supplemented from time to time, the "SENIOR
NOTES INDENTURE"), as supplemented by (1) the Supplemental Indenture, dated as
of January 3, 2003, among R.H. Donnelley Inc., a Delaware corporation (the
"COMPANY"), the guarantors party thereto and the Trustee and (2) the Second
Supplemental Indenture, dated as of September 1, 2004, among the Company, the
guarantors party thereto and the Trustee, and subject to the provisions of the
Senior Notes Indenture, (a) the due and punctual payment of the principal of,
and premium, if any, and interest on the Notes, when and as the same shall
become due and payable, whether at maturity, by acceleration or otherwise, the
due and punctual payment of interest on overdue principal of, and premium and,
to the extent permitted by law, interest, and the due and punctual performance
of all other obligations of the Company to the Holders or the Trustee, all in
accordance with the terms set forth in Article Ten of the Senior Notes
Indenture, and (b) in case of any extension of time of payment or renewal of any
Notes or any of such other obligations, that the same will be promptly paid in
full when due or performed in accordance with the terms of the extension or
renewal, whether at stated maturity, by acceleration or otherwise.

         The obligations of the Guarantors to the Holders and to the Trustee
pursuant to this Guarantee and the Senior Notes Indenture are expressly set
forth in Article Ten of the Senior Notes Indenture, and reference is hereby made
to the Senior Notes Indenture for the precise terms and limitations of this
Guarantee. Each Holder of the Note to which this Guarantee is endorsed, by
accepting such Note, agrees to and shall be bound by such provisions.

         Each Guarantee will be limited to an amount not to exceed the maximum
amount that can be guaranteed by such Guarantor after giving effect to all of
its other contingent and fixed liabilities without rendering such Guarantee, as
it relates to such Guarantor, voidable under applicable law relating to
fraudulent conveyance or fraudulent transfer or similar laws affecting the
rights of creditors generally.

                         [SIGNATURES ON FOLLOWING PAGES]

<PAGE>

         IN WITNESS WHEREOF, each of the Guarantors has caused this Guarantee to
be signed by a duly authorized officer as of this 1st day of September 2004.

                                    DONTECH HOLDINGS, LLC

                                    By: /s/ ROBERT J. BUSH
                                        ----------------------------------------
                                        Name:  ROBERT J. BUSH
                                        Title: Vice President

                                    R.H. DONNELLEY PUBLISHING &
                                        ADVERTISING OF ILLINOIS HOLDINGS,
                                        LLC

                                    By: /s/ ROBERT J. BUSH
                                        ----------------------------------------
                                        Name:  Robert J. Bush
                                        Title: Vice President

                                    DONTECH II PARTNERSHIP

                                    By: /s/ ROBERT J. BUSH
                                        ----------------------------------------
                                        Name:  Robert J. Bush
                                        Title: Vice President

                                    R.H. DONNELLEY PUBLISHING &
                                        ADVERTISING OF ILLINOIS PARTNERSHIP

                                    By: R.H. Donnelley Publishing & Advertising
                                        of Illinois Holdings, LLC,
                                        Its Managing Partner

                                    By: /s/ ROBERT J. BUSH
                                        ----------------------------------------
                                        Name:  Robert J. Bush
                                        Title: Vice President

                                       2<PAGE>
                                                                     EXHIBIT 4.4

                         SENIOR SUBORDINATED GUARANTEES

         Each of the undersigned (the "Guarantors") hereby jointly and severally
unconditionally guarantees, to the extent set forth in the Indenture, dated as
of December 3, 2002, by and among R.H. Donnelley Finance Corporation I, a
Delaware corporation, as issuer, and The Bank of New York, as trustee (the
"TRUSTEE") (as amended, restated or supplemented from time to time, the "SENIOR
SUBORDINATED NOTES INDENTURE"), as supplemented by (1) the Supplemental
Indenture, dated as of January 3, 2003, among R.H. Donnelley Inc., a Delaware
corporation (the "COMPANY"), the guarantors party thereto and the Trustee, (2)
the Second Supplemental Indenture, dated as of January 9, 2004, among the
Company, the guarantors party thereto and the Trustee and (3) the Third
Supplemental Indenture, dated as of September 1, 2004, among the Company, the
guarantors party thereto and the Trustee, and subject to the provisions of the
Senior Subordinated Notes Indenture, (a) the due and punctual payment of the
principal of, and premium, if any, and interest on the Notes, when and as the
same shall become due and payable, whether at maturity, by acceleration or
otherwise, the due and punctual payment of interest on overdue principal of, and
premium and, to the extent permitted by law, interest, and the due and punctual
performance of all other obligations of the Company to the Holders or the
Trustee, all in accordance with the terms set forth in Article Ten of the Senior
Subordinated Notes Indenture, and (b) in case of any extension of time of
payment or renewal of any Notes or any of such other obligations, that the same
will be promptly paid in full when due or performed in accordance with the terms
of the extension or renewal, whether at stated maturity, by acceleration or
otherwise.

         The obligations of the Guarantors to the Holders and to the Trustee
pursuant to this Guarantee and the Senior Subordinated Notes Indenture are
expressly set forth in Article Ten of the Senior Subordinated Notes Indenture,
and reference is hereby made to the Senior Subordinated Notes Indenture for the
precise terms and limitations of this Guarantee. Each Holder of the Note to
which this Guarantee is endorsed, by accepting such Note, agrees to and shall be
bound by such provisions.

         Each Guarantee will be limited to an amount not to exceed the maximum
amount that can be guaranteed by such Guarantor after giving effect to all of
its other contingent and fixed liabilities without rendering such Guarantee, as
it relates to such Guarantor, voidable under applicable law relating to
fraudulent conveyance or fraudulent transfer or similar laws affecting the
rights of creditors generally.

                         [SIGNATURES ON FOLLOWING PAGES]

<PAGE>

         IN WITNESS WHEREOF, each of the Guarantors has caused this Guarantee to
be signed by a duly authorized officer as of this 1st day of September 2004.

                                  DONTECH HOLDINGS, LLC

                                  By: /s/ ROBERT J. BUSH
                                      ------------------------------------------
                                      Name:  Robert J. Bush
                                      Title: Vice President

                                  R.H. DONNELLEY PUBLISHING &
                                      ADVERTISING OF ILLINOIS HOLDINGS, LLC

                                  By: /s/ ROBERT J. BUSH
                                      ------------------------------------------
                                      Name:  Robert J. Bush
                                      Title: Vice President

                                  DONTECH II PARTNERSHIP

                                  By: /s/ ROBERT J. BUSH
                                      ------------------------------------------
                                      Name:  Robert J. Bush
                                      Title: Vice President

                                  R.H. DONNELLEY PUBLISHING &
                                      ADVERTISING OF ILLINOIS
                                      PARTNERSHIP

                                  By: R.H. Donnelley Publishing & Advertising of
                                      Illinois Holdings, LLC,
                                      Its Managing Partner

                                  By: /s/ ROBERT J. BUSH
                                      ------------------------------------------
                                      Name:  Robert J. Bush
                                      Title: Vice President

                                       2<PAGE>

                                                                    EXHIBIT 10.1

                      DIRECTORY SERVICES LICENSE AGREEMENT

                                  BY AND AMONG

                          R. H. DONNELLEY CORPORATION,

                     R.H. DONNELLEY PUBLISHING & ADVERTISING
                            OF ILLINOIS PARTNERSHIP,

                             DONTECH II PARTNERSHIP,

                              AMERITECH CORPORATION

                                       AND

                         SBC DIRECTORY OPERATIONS, INC.

<PAGE>

                                TABLE OF CONTENTS

<TABLE>
<S>                                                                                             <C>
ARTICLE 1                DEFINITIONS.......................................................      2

        Section 1.1      Definitions.......................................................      2

ARTICLE 2                LICENSE TO PUBLISH................................................     13

        Section 2.1      License to Publish................................................     13

        Section 2.2      Official Provider.................................................     13

        Section 2.3      Print Directory Exclusivity.......................................     13

ARTICLE 3                TRADEMARK LICENSE.................................................     13

        Section 3.1      Trademark License.................................................     13

        Section 3.2      Use of Trademark..................................................     14

        Section 3.3      Compliance with Branding Policies.................................     14

        Section 3.4      Reservation of Rights.............................................     14

        Section 3.5      Co-Branding.......................................................     14

        Section 3.6      Similar Marks.....................................................     14

        Section 3.7      Proprietary Rights; Legends.......................................     14

        Section 3.8      Corporate or Business Name........................................     15

        Section 3.9      Approval of Materials.............................................     15

        Section 3.10     Rights to the Licensed Marks......................................     15

        Section 3.11     Termination or Expiration of this Agreement.......................     16

        Section 3.12     Infringement......................................................     16

        Section 3.13     Further Protection................................................     17

ARTICLE 4                GENERAL PUBLISHER OBLIGATIONS.....................................     17

        Section 4.1      General...........................................................     17

        Section 4.2      White Pages Directories...........................................     18

        Section 4.3      Yellow Pages Listing..............................................     19
</TABLE>

                                      -i-
<PAGE>

<TABLE>
<S>                                                                                             <C>
        Section 4.4      Telco-Sold White Pages Products...................................     19

        Section 4.5      Geographic Coverage Area..........................................     19

        Section 4.6      Interfiling.......................................................     20

        Section 4.7      Information Pages.................................................     20

        Section 4.8      Warehousing; Initial and Secondary Distribution...................     21

        Section 4.9      Accuracy..........................................................     21

        Section 4.10     Queries...........................................................     21

        Section 4.11     Publication Schedule..............................................     21

        Section 4.12     Regulatory/Legal Matters Cooperation..............................     22

        Section 4.13     Complaints........................................................     22

        Section 4.14     Recycling Services................................................     22

        Section 4.15     Agreements with CLECs and Other ILECs.............................     23

        Section 4.16     Additional Listing Information....................................     23

        Section 4.17     SBC Product Referrals.............................................     23

ARTICLE 5                GENERAL OBLIGATIONS OF AMERITECH  AND SBC DIRECTORY OPERATIONS....     24

        Section 5.1      Distribution Information; Delivery Quantities.....................     24

        Section 5.2      Directory Sales-Initiated Changes.................................     24

        Section 5.3      Accuracy..........................................................     24

        Section 5.4      Complaints Relating to the SBC Telcos' Services...................     25

        Section 5.5      Queries...........................................................     25

        Section 5.6      Referrals.........................................................     25

ARTICLE 6                DIRECTORY ADVERTISING.............................................     25

        Section 6.1      Standards and Guidelines..........................................     25

        Section 6.2      Restrictions on Advertising.......................................     26

        Section 6.3      SBC Advertising...................................................     26
</TABLE>

                                      -ii-
<PAGE>

<TABLE>
<S>                                                                                             <C>
        Section 6.4      Option on Premium Advertising.....................................     26

        Section 6.5      Products and Services.............................................     27

        Section 6.6      SBC Entities Minimum Spend........................................     27

        Section 6.7      Out-of-Area Sales.................................................     27

ARTICLE 7                OTHER COMMERCIAL AGREEMENTS.......................................     27

        Section 7.1      Non-Competition Agreement.........................................     27

        Section 7.2      Subscriber Listings Agreement.....................................     28

        Section 7.3      IYP Reseller Agreement............................................     28

ARTICLE 8                BRANDING..........................................................     28

        Section 8.1      Print Directory Cover.............................................     28

        Section 8.2      Co-Branding.......................................................     28

        Section 8.3      Look and Feel.....................................................     29

ARTICLE 9                TERM AND TERMINATION..............................................     29

        Section 9.1      Term..............................................................     29

        Section 9.2      Effects of Termination............................................     29

        Section 9.3      Early Termination by the SBC Entities.............................     30

        Section 9.4      Early Termination by Publisher....................................     32

        Section 9.5      Change of Control of RHD..........................................     32

ARTICLE 10               SALE OF BUSINESS..................................................     33

        Section 10.1     Sold Territory....................................................     33

ARTICLE 11               NONCOMPETE AND NONSOLICITATION....................................     35

        Section 11.1     Publisher Obligations.............................................     35

        Section 11.2     Existing Non-Competition Agreements...............................     36

ARTICLE 12               INTERNET DIRECTORIES..............................................     36

        Section 12.1     Publisher Obligations.............................................     36
</TABLE>

                                     -iii-
<PAGE>

<TABLE>
<S>                                                                                             <C>
        Section 12.2     No Rights.........................................................     36

ARTICLE 13               CONFIDENTIAL INFORMATION..........................................     37

        Section 13.1     Nondisclosure.....................................................     37

        Section 13.2     Relief............................................................     37

        Section 13.3     Termination of Agreement..........................................     37

ARTICLE 14               REPRESENTATIONS AND WARRANTIES....................................     38

        Section 14.1     Applicable SBC Entities Representations and Warranties............     38

        Section 14.2     Applicable RHD Entities Representations and Warranties............     38

        Section 14.3     Disclaimer of Warranties..........................................     38

ARTICLE 15               INDEMNIFICATION; LIMITATION OF LIABILITY..........................     38

        Section 15.1     Publisher Indemnity...............................................     38

        Section 15.2     SBC Entities Indemnity............................................     39

        Section 15.3     Procedure.........................................................     39

        Section 15.4     Errors and Omissions..............................................     40

ARTICLE 16               ADDITIONAL REGULATORY REQUIREMENTS AND COSTS......................     40

        Section 16.1     Regulatory Requirements...........................................     40

ARTICLE 17               SBC SERVICES......................................................     41

        Section 17.1     SBC Services......................................................     41

        Section 17.2     Existing RHD Obligations..........................................     41

ARTICLE 18               DISPUTE RESOLUTION................................................     42

        Section 18.1     Dispute Resolution................................................     42

        Section 18.2     Governing Law.....................................................     42

        Section 18.3     Forum Selection...................................................     42

        Section 18.4     Waiver of Jury Trial..............................................     42

        Section 18.5     Attorneys' Fees...................................................     42
</TABLE>

                                      -iv-
<PAGE>

<TABLE>
<S>                                                                                             <C>
        Section 18.6     Cumulative Remedies...............................................     42

ARTICLE 19               GENERAL...........................................................     42

        Section 19.1     Assignment........................................................     42

        Section 19.2     RHD Guarantee.....................................................     43

        Section 19.3     SBC Guarantees....................................................     43

        Section 19.4     Subcontractors....................................................     44

        Section 19.5     Relationship......................................................     45

        Section 19.6     Notices...........................................................     45

        Section 19.7     Independent Contractor............................................     46

        Section 19.8     Entire Agreement..................................................     46

        Section 19.9     Severability......................................................     46

        Section 19.10    Compliance with Laws/Regulations..................................     46

        Section 19.11    Force Majeure.....................................................     46

        Section 19.12    Third Party Beneficiaries.........................................     46

        Section 19.13    Binding Effect....................................................     47

        Section 19.14    Waivers...........................................................     47

        Section 19.15    Exhibits..........................................................     47

        Section 19.16    Headings..........................................................     47

        Section 19.17    Survival..........................................................     47

        Section 19.18    Modifications.....................................................     47

        Section 19.19    Counterparts......................................................     47
</TABLE>

                                      -v-
<PAGE>

                      DIRECTORY SERVICES LICENSE AGREEMENT

         THIS DIRECTORY SERVICES LICENSE AGREEMENT (this "Agreement") is entered
into as of this 1st day of September, 2004 among R. H. Donnelley Corporation, a
Delaware corporation ("R. H. Donnelley Corporation"), R.H. Donnelley Publishing
& Advertising of Illinois Partnership (f/k/a The APIL Partners Partnership), an
Illinois general partnership ("APIL Partners"), DonTech II Partnership, an
Illinois general partnership ("DonTech II"), Ameritech Corporation ("Ameritech
Corporation"), a Delaware corporation, SBC Directory Operations, Inc., a
Delaware corporation ("SBC Directory Operations, Inc.") and SBC Knowledge
Ventures, L.P., a Nevada limited partnership ("SBC Knowledge Ventures"). Each of
Ameritech Corporation, SBC Directory Operations, Inc., SBC Knowledge Ventures
and Ameritech Publishing Inc., a Delaware corporation ("API"), is a wholly owned
direct or indirect subsidiary of SBC Communications, Inc., a Delaware
corporation ("SBC").

         In this Agreement, RHD and Publisher (as each such term is defined
below), on the one hand, and Ameritech and SBC Directory Operations (as each
such term is defined below), on the other hand, are sometimes referred to each
as a "Party" and collectively as the "Parties."

                                    RECITALS:

         A. On the date of this Agreement, RHD, or one of its wholly owned
Subsidiaries, is acquiring (i) from API, 1% of the outstanding partnership
interests in APIL Partners and (ii) from API's wholly owned subsidiary Ameritech
Publishing of Illinois, Inc. ("APIL"), (a) 99% of the outstanding partnership
interests in APIL Partners, (b) 47% of the outstanding partnership interests in
The AM-DON Partnership, an Illinois general partnership ("DonTech I"), and (c)
50% of the outstanding partnership interests in DonTech II, pursuant to a
Purchase Agreement, dated as of July 28, 2004 (the "Purchase Agreement"), among
RHD, Ameritech and API;

         B. The Purchase Agreement provides that the Parties will enter into
this Agreement as a condition to the closing of the transactions contemplated by
the Purchase Agreement;

         C. Ameritech, through one or more of its Affiliates, desires (i) to
license to Publisher the right to produce, publish and distribute White Pages
Directories in the Territory as the agent for SBC Directory Operations and (ii)
to grant to Publisher the exclusive right to (A) publish and distribute Print
Directories in the Territory and use the Licensed Marks in the Territory as
contemplated in this Agreement and the other Commercial Agreements and (B)
solicit and sell Local and National (as each such term is defined in the
Non-Competition Agreement) yellow pages and white pages advertising for
inclusion in such Print Directories, in each case on the terms and conditions
set forth in this Agreement and the other Commercial Agreements;

         D. Publisher desires to produce, publish and distribute Print
Directories in the Territory on the terms and conditions set forth in this
Agreement and the other Commercial Agreements;

         E. SBC Licensor desires to grant, and Publisher desires to obtain,
subject to the terms and conditions of this Agreement and the other Commercial
Agreements, certain rights to

<PAGE>

use the Licensed Marks in connection with producing, publishing and distributing
Print Directories in the Territory; and

         F. The Parties desire to set forth certain understandings among
themselves with respect to certain aspects of Publisher's business from and
after the date hereof.

                                    AGREEMENT

         NOW, THEREFORE, in consideration of the premises and the mutual
representations, warranties, covenants and agreements set forth in this
Agreement and the consummation of the transactions contemplated by the Purchase
Agreement, the Parties agree as follows:

                                    ARTICLE 1

                                   DEFINITIONS

         SECTION 1.1 DEFINITIONS. The following defined terms used in this
Agreement will have the meanings specified below:

         (a) "Affiliate" shall have the meaning assigned to such term in Rule
12b-2 under the Securities Exchange Act of 1934.

         (b) "Applicable Requirement" means any applicable legal or regulatory
requirement with respect to the Publisher Business as in effect from time to
time; provided, however, Applicable Requirement shall not include any change to
the Legal and Regulatory Requirements after the date of this Agreement which
applies to the SBC Telcos unless and until (i) an SBC Entity notifies Publisher
in writing of such change or (ii) Publisher knew of such change.

         (c) "Ameritech" means, collectively, Ameritech Corporation, any Person
into whom Ameritech Corporation merges or consolidates and any other Person to
whom all or substantially all the business or assets of Ameritech Corporation is
transferred. Prior to the time that the defined term "Ameritech" applies to any
Person other than Ameritech Corporation, Ameritech Corporation shall cause such
Person to enter into a written agreement, in form and substance reasonably
satisfactory to RHD, pursuant to which such Person assumes all of Ameritech's
obligations under this Agreement and the other Commercial Agreements. From and
after such assumption, such Person shall also be deemed to be Ameritech
Corporation for purposes of this Agreement, but such assumption shall not
discharge or release any other Persons to which such defined term then applies.

         (d) "Approved Publisher Mark" means any Publisher Mark that has not
been used in connection with the provision marketing or sale of Telecom
Services.

         (e) "Business Office Close Date" means the final date that service
orders are accepted for a Print Directory.

         (f) "Buyer" means, with respect to any Change of Control of RHD or any
sale or transfer of all or a majority of the Publisher Business, any Person
(other than the RHD Entities)

                                      -2-
<PAGE>

who engages in the transaction which results in such Change of Control
(excluding the RHD Entities) and its Controlled Affiliates (excluding the RHD
Entities).

         (g) "Change of Control" means, with respect to any Person, the
occurrence of any of the following events: (i) any Person becomes the beneficial
owner (as defined in Rules 13d-3 and 13d-5 of the Securities Exchange Act of
1934) of securities of such Person representing more than 50% of the total
voting power of such Person's outstanding securities determined on a fully
diluted basis; (ii) any transaction (including, without limitation, any merger
or consolidation) involving such Person after the consummation of which the
holders of such Person's equity securities immediately prior to such
consummation will not own a majority of the outstanding equity interest and
voting power of the surviving corporation immediately after such consummation;
(iii) the sale of a majority of such Person's assets (including, in the case of
RHD, a majority of the assets used or held for use in the Publisher Business) to
any other Person; or (iv) the Continuing Directors of such Person represent less
than a majority of the board of directors of such Person as a result of any
action(s) taken by or on behalf of a Telecom Competitor or (v) a majority of the
Publisher Business becomes owned or operated by any Person as a result of any
liquidation, dissolution, winding up, reorganization or similar proceeding
involving any RHD Entities.

         (h) "Change of Control Window Period" means the period commencing on
the date hereof and continuing until the date (if any) which is 90 days after
(i) in the case of a Change of Control of RHD, or any sale or transfer of all or
a majority of the Publisher Business, to a Buyer that is providing Telecom
Services in the United States at the closing of such transaction, the earlier of
the date (if any) on which (A) the closing of such transaction is publicly
announced and (B) Publisher gives written notice to SBC Directory Operations of
the closing of such transaction indicating that Publisher believes in good faith
that the SBC Entities might conclude the Buyer is a Telecom Competitor, and (ii)
in the case of a Change of Control of RHD, or a sale or transfer of all or a
majority of the Publisher Business, to a Buyer that is not providing Telecom
Services in the United States at the closing of such transaction, the date (if
any) on which Publisher gives written notice to SBC Directory Operations
indicating that the Buyer is then providing Telecom Services and that Publisher
believes in good faith that the SBC Entities might conclude that the Buyer is a
Telecom Competitor; provided, however, that no written notice given by RHD
pursuant to clauses (i)(B) or (ii) above will be deemed to be an admission by
RHD that, or evidence of whether, the Buyer is a Telecom Competitor or that SBC
Directory Operations is entitled to exercise its rights under Section 9.5(a) of
this Agreement; and provided, further, that RHD shall have no obligation to
provide any such notice.

         (i) "Cingular" means Cingular Wireless LLC and any successor to all or
substantially all of its assets (whether by merger, consolidation or otherwise).

         (j) "CLEC" means any competitive local exchange carrier operating
within the Territory.

         (k) "Commercial Agreements" means this Agreement, the Non-Competition
Agreement, the Subscriber Listings Agreement and the IYP Reseller Agreement.

                                      -3-
<PAGE>

         (l) "Confidential Information" means, with respect to any Party, all
information and documentation of such Party which such Party does not make
generally available to the public or has been furnished to the other Party in
connection with this Agreement or any other Commercial Agreement, including
confidential and/or proprietary technical or business information, confidential
marketing and business plans and customer lists. Confidential Information does
not include information which (i) was in the possession of the receiving Party
free of restriction prior to its receipt from the disclosing Party, (ii) is or
becomes publicly known or available through no breach of this Agreement by the
receiving Party, (iii) is rightfully acquired by the receiving Party free of
restrictions on its disclosure or (iv) is independently developed by personnel
of the receiving Party to which such Confidential Information has not been
previously disclosed. Subscriber Listing Information will be considered
Confidential Information of the SBC Telcos until the publication of such
information in any directory, or until such information otherwise ceases to be
Confidential Information for any of the reasons (i) through (iv) cited above.

         (m) "Continuing Director" means, with respect to any Person as of any
date of determination, any member of the board of directors of such Person who
(i) was a member of such board of directors as of the date of this Agreement or
(ii) was nominated for election or elected to such board of directors with the
approval, recommendation or endorsement of a majority of the Continuing
Directors who were members of such board of directors at the time of such
nomination or election.

         (n) "Controlled Affiliate" means, with respect to any Person, any
Subsidiary of such Person or any other Person with respect to which such first
Person has, directly or indirectly, the power generally to direct or control the
management and policies thereof, whether through ownership of securities, by
contract or otherwise.

         (o) "Controlled Subsidiary" means (i) any Subsidiary of SBC other than
Cingular and its Subsidiaries and (ii) each of Cingular and each of its
Subsidiaries if and when SBC has, directly or indirectly, the unilateral power
generally to direct or control the day-to-day management and policies thereof,
whether through ownership of securities, by contract or otherwise; provided,
however, that SBC's rights with respect to Cingular as of the date of this
Agreement are not sufficient to make Cingular and its Subsidiaries Controlled
Subsidiaries of SBC; and provided, further, neither (x) limited and customary
investor protection rights in favor of minority shareholders nor (y) the need
for shareholder approval under applicable law, the constitutive documents of
Cingular or any of its Subsidiaries or the rules of any securities exchange
shall, by themselves, prevent Cingular and its Subsidiaries from being
Controlled Subsidiaries.

         (p) "Directional Information" means subscriber name, address and
primary telephone number (including mobile telephone number), email address,
types of goods or services offered, hours of operation, methods of payment and
other similar information primarily designed for the purpose of directing
consumers who are seeking a product or service to providers of that product or
service in order to satisfy such consumer's previously recognized need or desire
for such product or service and is distinguished from "promotional information,"
which is primarily designed to stimulate (as opposed to direct) demand for
products and services in consumers who did not previously recognize such need or
desire for such products or services.

                                      -4-
<PAGE>

         (q) "Directory Advertising" means any advertising purchased from, or
provided without cost by, Publisher for inclusion in a Print Directory,
including (i) Premium Advertising Products, (ii) standard classified advertising
and other advertising in Yellow Pages Directories, such as display advertising
and in-column advertisements, foreign classified listings and listings under
additional headings in Yellow Pages Directories and (iii) offerings of a
directional or promotional nature in White Pages Directories, including, without
limitation, in-column advertisements, but excluding Telco-Sold White Pages
Products.

         (r) "Existing IYP Directories" means any electronic directories,
regardless of whether or not the particular directory exists as of the date of
the this Agreement, which (i) are made generally available to the public through
the world wide web over the Internet (or any successor network or protocol to
the world wide web over the Internet) and are accessible by a personal computer
and other access devices (e.g., PDAs or handheld devices), (ii) provide
comprehensive classified business listings and advertising for informational
purposes, and (iii) are searchable by alpha, location, category of products or
services or keywords in response to a specific search, request or similar
action, initiated by end users who are seeking data in connection with
contemplating a decision to purchase goods or services from an advertiser (A)
who has paid the provider of such directory for inclusion in such directory of
his phone number and other Directional Information for a buyer of such products
or services or (B) whose listing information has been included by the provider
of such directory to create comprehensive listings; provided, however, Existing
IYP Directories will not include any such directory which uses or applies a
database (other than a database created solely from such user's interaction with
such Existing IYP Directory) which contains information relating to, or derived
from, users (e.g., their preferences, profiles, past purchases, browsing
history, survey results, etc.) and displays its results based upon such user
information; and provided, further, that no product or service offered by
Cingular or its Subsidiaries shall ever be an Existing IYP Directory.
Notwithstanding the foregoing, the definition of Existing IYP Directories shall
not include any network, hosting or related telecommunications services.

         (s) "Future Electronic Directory" means any type of electronic
directional advertising product or service which (i) is not an Existing IYP
Directory and which SBC or any of its Subsidiaries (excluding Cingular and its
Subsidiaries) owns or with respect to which any of them can grant the preferred
provider rights set forth in Section 2.3(a) of the Non-Competition Agreement or
(ii) Cingular or any of its Subsidiaries owns or with respect to which any of
them has the right to grant the preferred provider rights set forth in Section
2.3(a) of the Non-Competition Agreement (but this clause (ii) shall apply only
when Cingular is a Controlled Subsidiary of SBC) and, in each case in clauses
(i) and (ii), for which SBC Directory Operations is the primary sales agent for
advertising to be included in such product or service with respect to areas
outside the Territory.

         (t) "Geographic Coverage Area" for a Print Directory means the
geographic area in the Territory where Subscribers reside whose Standard
Listings are included in such Print Directory.

         (u) "GS" means, The Goldman Sachs Group, Inc. and any successor to all
or substantially all of its assets (whether by merger, consolidation or
otherwise).

                                      -5-
<PAGE>

         (v) "GS Telecom Portfolio Company" means any Controlled Affiliate of GS
that (i) is a portfolio company of any investment fund or vehicle managed by GS
or any of its Controlled Affiliates and (ii) provides Telecom Services in the
United States.

         (w) "ILEC" means an incumbent local exchange carrier providing services
or operating within the Territory.

         (x) "Information Pages" means basic information pages generally
included at the front of a Print Directory, commonly referred to in the
telephone directory publishing industry as "Preliminary Pages" or "Information
Pages," which (i) relate to services provided by an SBC Telco to its customers
or (ii) are required by the Legal and Regulatory Requirements.

         (y) "Initial Distribution" means the primary distribution of a Print
Directory in the Territory pursuant to the terms and conditions of this
Agreement, normally once per year.

         (z) "Interfile" means, as the context may require, the process of
combining (i) Subscriber Listing Information from Subscribers in two or more
local exchange service areas or geographic areas into a single set of
alphabetical listings, (ii) residential and business Subscriber Listing
Information into a single set of alphabetical listings or (iii) when referring
to captions, Subscriber Listing Information of businesses operating under the
same name, or other subscribers with multiple telephone numbers, into a single
listing with multiple addresses and/or phone numbers.

         (aa) "Legal and Regulatory Requirements" means all actions and
requirements that are necessary to enable an SBC Entity to comply with (i) its
obligations with respect to any Print Directories under interconnection and
similar agreements entered into between such SBC Entity and any CLEC or Other
ILEC or (ii) its obligations with respect to any Print Directory under any
order, injunction, decree, statute, law, ordinance, principle of common law,
rule, tariff or regulation applicable to an SBC Telco as a local exchange
carrier (including such SBC Entity's compliance with any applicable regulatory
agency's customs and practices). Exhibit B sets forth the Legal and Regulatory
Requirements specified in clause (i) above in effect as of the date of this
Agreement.

         (bb) "Licensed Marks" means the trademarks and service marks listed in
Exhibit A attached hereto, as such Exhibit may be amended from time to time in
accordance with this Agreement.

         (cc) "Listing Information Updates" means current data concerning
business or residential Subscribers whose telephone service has been installed,
disconnected or otherwise changed, which data is required by Publisher in
connection with the publication of Print Directories and the sale of Directory
Advertising. Listing Information Updates are used to correct or add information
in or to a Print Directory and as sales leads for Directory Advertising sales.

         (dd) "Multiple Breach Window Period" means, with respect to any
substantially similar breach referred to in Section 9.3(b) of this Agreement,
the period commencing on the date hereof and continuing until the date (if any)
which is 90 days after the earlier of (i) the date (if any) on which Publisher
provides written notice to SBC Directory Operations indicating that

                                      -6-
<PAGE>

Publisher believes in good faith that facts exist which might lead the SBC
Entities to conclude that a substantially similar breach has occurred and
describing such facts in reasonable detail and (ii) the first date (if any) on
which the chief executive officer or general counsel of SBC Directory Operations
had actual knowledge of the occurrence of such substantially similar breach.

         (ee) "Other ILEC" means any ILEC other than an SBC Telco.

         (ff) "Person" means an individual, corporation, limited liability
company, association, partnership, group (as defined in Section 13(d)(3) of the
Securities Exchange Act of 1934, as amended, and the rules and regulations
promulgated thereunder), trust, joint venture, business trust, unincorporated
organization or other entity, or a governmental or any agency or political
subdivision thereof.

         (gg) "Premium Advertising Products" means any advertising that is in
limited supply and/or occupies prominent placement in or on a Print Directory,
including but not limited to any advertising printed on, or attached to, the
front, back or inside front cover or back cover, spine or edges of a Print
Directory, front cover photo space, front cover billboard, tabbed inserts,
fillers, white pages billboard or banners, front of book sponsor banner,
editorial guides or ride-along inserts and any future products or components
thereof which are similar in nature to the foregoing.

         (hh) "Print Directories" means any directories of the type currently
produced predominantly in book form which (i) are made generally available to
the public, (ii) provide comprehensive classified business listings and, with
respect to Yellow Pages Directories, advertising in print form, in CD ROM format
or in any other tangible media, (iii) are delivered physically to Subscribers in
a saturation distribution made predominantly in the Territory and (iv) are
intended for use by end users in the Territory who are seeking data in
connection with contemplating a decision to purchase goods or services from an
advertiser (A) who has paid the provider of such directory for inclusion in such
directory of his phone number and other Directional Information for a buyer of
such products or services or (B) whose listing information has been included by
the provider of such directory as required by the Legal and Regulatory
Requirements or to create comprehensive listings, including without limitation
any specialty classified print directories (e.g., industrial guides) so
distributed and street address directories in Illinois or Calumet, Indiana, but
not including any other street address directories.

         (ii) "Publication Month" means the calendar month appearing on the
cover of a Print Directory or, if no such calendar month appears on the cover,
the month in which a significant portion of the Initial Distribution of a
particular issue of a Print Directory is scheduled to be completed.

         (jj) "Publication Schedule" means the publication schedule provided to
SBC Directory Operations by Publisher from time to time, in the form set forth
as Exhibit C, which schedule includes the Publication Month and Business Office
Close Date with respect to each Print Directory.

                                      -7-
<PAGE>

         (kk) "Publisher" means, collectively, DonTech II and APIL Partners, and
any Person to whom all or substantially all of the Publisher Business is
transferred (whether by merger, consolidation, sale of assets or otherwise).
Prior to the time that the defined term "Publisher" applies to any Person other
than DonTech II or APIL Partners, R. H. Donnelley Corporation shall cause such
Person to enter into a written agreement, in form and substance reasonably
satisfactory to SBC Directory Operations, pursuant to which such Person assumes
all of Publisher's obligations under this Agreement and the other Commercial
Agreements. From and after such assumption, such Person shall also be deemed to
be DonTech II or APIL Partners, as applicable, for all purposes of this
Agreement, but such assumption shall not discharge or release any other Persons
to which those defined terms then apply.

         (ll) "Publisher Business" means the Print Directory publishing business
for Yellow Pages Directories and street address directories and the agency role
for publishing White Pages Directories conducted in the Territory by Publisher.

         (mm) "RHD" means, collectively, R. H. Donnelley Corporation, any Person
into whom R. H. Donnelley Corporation merges or consolidates, any Person to whom
all or substantially all of the business or assets of R. H. Donnelley
Corporation are transferred and any Person of which RHD becomes a Subsidiary
other than pursuant to a Change of Control. Prior to the time that the defined
term "RHD" applies to any Person other than R. H. Donnelley Corporation, R. H.
Donnelley Corporation shall cause such Person to enter into a written agreement,
in form and substance reasonably satisfactory to SBC Directory Operations,
pursuant to which such Person assumes all of RHD's obligations under this
Agreement and the other Commercial Agreements. From and after such assumption,
such Person shall also be deemed to be R. H. Donnelley Corporation for all
purposes of this Agreement, but such assumption shall not discharge or release
any other Persons to which the defined terms R. H. Donnelley Corporation then
applies.

         (nn) "RHD Entities" means, collectively, RHD and its Subsidiaries.

         (oo) "SBC Directory Operations" means, collectively, SBC Directory
Operations, Inc., any Person into whom SBC Directory Operations, Inc. merges or
consolidates and any other Person to whom all or substantially all the business
or assets of SBC Directory Operations, Inc. is transferred. Prior to the time
that the defined term "SBC Directory Operations" applies to any Person other
than SBC Directory Operations, Inc., SBC Directory Operations, Inc. shall cause
such Person to enter into a written agreement, in form and substance reasonably
satisfactory to RHD, pursuant to which such Person assumes all of SBC Directory
Operation's obligations under this Agreement and the other Commercial
Agreements. From and after such assumption, such Person shall also be deemed to
be SBC Directory Operations, Inc. for purposes of this Agreement, but such
assumption shall not discharge or release any other Persons to which such
defined term then applies.

         (pp) "SBC Entities" means, collectively, SBC and its Subsidiaries
(excluding Cingular and its Subsidiaries unless Cingular is a Controlled
Subsidiary of SBC as of any determination date).

         (qq) "SBC Licensor" means, collectively, SBC Knowledge Ventures, any
Person with whom SBC Knowledge Ventures merges or consolidates and any other
Person to whom all or

                                      -8-
<PAGE>

substantially all the business or assets of SBC Knowledge Ventures is
transferred. Prior to the time that the defined term "SBC Licensor" applies to
any Person other than SBC Knowledge Ventures, SBC Knowledge Ventures shall cause
such Person to enter into a written agreement, in form and substance reasonably
satisfactory to RHD, pursuant to which such Person assumes all of SBC Knowledge
Ventures' obligations under this Agreement. From and after such assumption, such
Person shall also be deemed to be SBC Knowledge Ventures for purposes of this
Agreement, but such assumption shall not discharge or release any other Persons
to which such defined term then applies.

         (rr) "SBC Telco" means any ILEC which is an SBC Entity.

         (ss) "Secondary Distribution" means the provision and distribution of a
Print Directory to Subscribers who have newly subscribed to local telephone
exchange service within the Territory after Initial Distribution is completed
and prior to publication of the next issue of such Print Directory.

         (tt) "Standard Listing" or "Listing" means a listing in a Print
Directory which relates to a Subscriber and, except to the extent the Subscriber
has requested that such information not appear in a Print Directory, will
consist of: (i) the Subscriber's name and one associated telephone number and
one associated address and (ii) any other information required by the Legal and
Regulatory Requirements.

         (uu) "Subscriber" means a Person (i) that subscribes to wireline local
telephone exchange service in the Territory from an SBC Telco, (ii) that
subscribes to wireline local telephone exchange service in the Territory from a
CLEC or Other ILEC which has entered into an agreement with an SBC Entity which
requires such SBC Entity to publish such Person's Subscriber Listing Information
in a Print Directory (e.g., an interconnection agreement) or (iii) whose
Subscriber Listing Information must be included in a Print Directory to meet
Legal and Regulatory Requirements.

         (vv) "Subscriber Listing Information" means (i) the names of
Subscribers within a specified geographic area, and their associated telephone
numbers and listed addresses, (ii) information required under applicable rules
and regulations of the Federal Communications Commission to be provided to any
requesting directory publishers and (iii) all other information relating to
Subscribers required to meet the Legal and Regulatory Requirements. The term
"Subscriber Listing Information" does not include information relating to
Subscribers who have requested not to be listed in a Print Directory, other than
such information as may be required to deliver a Print Directory to such
Subscribers.

         (ww) "Subsidiary" means, with respect to any Person, any other Person
of which a majority of the outstanding equity or voting interests is
beneficially owned, directly or indirectly, by the first Person or any of its
Subsidiaries.

         (xx) "Telco-Sold White Pages Products" means additional, alternate,
foreign, non-published, non-listed, enhanced, vanity or other listings, products
or advertising in White Pages Directories that are of an informational nature
(such as an extra phone number or address), which (i) are specified in Exhibit D
or (ii) are tariffed or price listed and first sold by an SBC Telco

                                      -9-
<PAGE>

after the date of this Agreement and before any RHD Entity shall have derived
material revenue from the sale of the same listing, product or advertising.

         (yy) "Telecom Competitor" any Person (other than an RHD Entity) that
directly or indirectly is engaged in, manages, operates or has any 5% or greater
profit or other equity interest in or participates with any third party in any
business or entity that engages in the provision of Telecom Services in the
United States which Telecom Services (i) generate more than $200 million in
annual revenues, (ii) are competitive in any material respect to any Telecom
Service operations of SBC and its Affiliates in the United States or (iii) are
reasonably likely to generate more than $200 million in annual revenues within
three years from the date of determination; provided, however, that the dollar
amounts specified in clauses (i) and (iii) of the immediately preceding sentence
will be adjusted by the percentage change in the Consumer Price Index (Midwest
urban) published by the Bureau of Labor Statistics of the U.S. Department of
Labor, from the most recently published level of such index immediately prior to
the date of this Agreement to the most recently published level of such index
immediately prior to the determination date; and provided further, that in no
event shall such amounts ever be reduced below $200 million; and provided,
further, that solely for purposes of Section 9.5 until the first date on which
GS and its Controlled Affiliates cease to beneficially own (as defined in Rules
13d-3 and 13d-5 of the Securities Exchange Act of 1934) at least 5% of the total
voting power of the outstanding voting stock of RHD (determined on a fully
diluted basis) neither GS nor any of its Controlled Affiliates shall be deemed
to be a Telecom Competitor as long as the RHD Entities are held and managed
separately from any GS Telecom Portfolio Company (other than the RHD Entities)
and no director or executive officer (or individuals performing similar function
in Persons that are not corporations) (each, a "Control Person") of any RHD
Entity is also a Control Person of any GS Telecom Portfolio Company (other than
the RHD Entities).

         (zz) "Telecom Services" means any of the following products or
services: (i) long distance phone services, local phone services, wireless phone
services, paging services, audio or video conferencing services, unified
communications services (also known as unified messaging services, UCS and UMS),
centrex services and any successors thereto; (ii) all ancillary services
provided that such services are offered in conjunction with any of the services
listed in clause (i), including, but not limited to, voice mail, caller ID, call
waiting, call forwarding, calling card services, toll calling plans and
associated consumer premises equipment and any successors thereto; (iii) virtual
private networks and associated consumer premises equipment; (iv) voice and data
network services such as ATM, DSL, frame relay and optical transport, network
design and integration, telecommunications equipment installation, web hosting
services, telecommunications maintenance and support services and
telecommunications software development services; (v) software or services that
enable businesses to transmit or exchange on an automated basis without human
interaction from one computer system to another (A) data to effect, monitor,
track, record or otherwise facilitate the purchase and sale of goods or
services, the provision of materials or supplies, the payment therefor or
transportation thereof or (B) data generated or used by businesses, governmental
entities or other organizations; (vi) any product or service that emulates or
replicates any of the foregoing utilizing an Internet protocol (IP) and/or the
PSTN (including, without limitation, IP telephony, IP fax, voice-over-IP, UCS
and Internet call waiting and associated CPE); and (vii) multichannel video
distribution services (e.g., cable and direct broadcast satellite services),
broadcast distribution video services, or pay-per-view or pay-per-download video
distribution services; provided, however, that none of the foregoing

                                      -10-
<PAGE>

products or services shall be Telecom Services if and to the extent they are (x)
offered ancillary to, and delivered in connection with, any Existing IYP
Directory or Future Electronic Directory and the RHD Entities do not derive any
material incremental compensation from or as a result of the offer or delivery
of such ancillary products or services or (y) marketing consultancy or
marketing-related services provided by any RHD Entity to small and medium sized
businesses in the Territory, in each case in this clause (y), which do not
substantially relate to the marketing of any products or services that would be
Telecom Services without this clause (y).

         (aaa) "Termination Window Period" means the period commencing on the
date hereof and continuing until the date (if any) which is 90 days after (a) in
the case of any Termination Event covered by clause (i), (ii) or (iii) of
Section 9.3(a) of this Agreement, the date on which the cure period applicable
to such Termination Event expires and (b) in the case of any breach which may be
a Termination Event covered by clause (iv) of Section 9.3(a) of this Agreement,
the earlier of the date (if any) on which (x) Publisher delivers a written
notice to SBC Directory Operations indicating that Publisher believes in good
faith that facts exist which might lead the SBC Entities to conclude that a
breach of the type specified in Section 9.3(a)(iv) has occurred and describing
such facts in reasonable detail or (y) the chief executive officer or general
counsel of SBC Directory Operations first had actual knowledge of, and
reasonable detail about, such breach.

         (bbb) "Territory" means the geographic areas specified by the maps set
forth as Exhibit E.

         (ccc) "White Pages Directory" means any Print Directory produced,
published or distributed by Publisher that contains only Subscriber Listing
Information, Information Pages, Telco-Sold White Pages Products, Directory
Advertising (excluding clause (ii) of the definition thereof), information
required by the Legal and Regulatory Requirements and other information
pertaining to Subscribers within the Geographic Coverage Area, including, but
not limited to, mobile telephone numbers, e-mail addresses, website addresses
and the like. The White Pages Directory may be bound or produced together, in
each case as an integrated unit, with a Yellow Pages Directory.

         (ddd) "Yellow Pages Directory" means any Print Directory produced,
published or distributed by Publisher that contains Directional Information,
Subscriber Listing Information, Directory Advertising (excluding clause (iii) of
the definition thereof) and other information, in each case with respect to
Subscribers and businesses or organizations located or providing products or
services within the Geographic Coverage Areas. The Yellow Pages Directory may be
bound or produced together, in each case as an integrated unit, with a White
Pages Directory.

         (eee) Additional Definitions:

<TABLE>
<CAPTION>
          Term                                  Section
          ----                                  -------
<S>                                           <C>
Advertising Policies                                   6.1
Agreement                                     Introduction
Ameritech Corporation                         Introduction
API                                           Introduction
APIL                                              Recitals
</TABLE>

                                      -11-
<PAGE>

<TABLE>
<S>                                           <C>
APIL Partners                                 Introduction
Available Products                                     6.4
Branding Policies                                      8.1
Change of Control Notice                            9.5(a)
Co-Brand Standards                                  8.2(a)
Cure Notice                                      9.3(a)(i)
DCR                                                    5.2
DonTech I                                         Recitals
DonTech II                                    Introduction
Expenses                                              15.1
Fee                                                 4.2(b)
First Option                                           6.4
Force Majeure                                        19.11
Initial Term                                           9.1
IYP Reseller Agreement                                 7.3
Losses                                                15.1
New ILEC Brand                                 10.1(a)(ii)
Non-Competition Agreement                              7.1
Parties                                       Introduction
Party                                         Introduction
Publisher Indemnified Parties                         15.2
Publisher Marks                                     8.2(a)
Publisher Obligations                              18.2(a)
Purchase Agreement                                Recitals
Purchaser                                          10.1(a)
Regulatory Changes                                 16.1(b)
Regulatory Notice                               9.3(a)(ii)
Renewal Term                                           9.1
Reserved Products                                      6.4
RHD Guarantee                                      19.2(b)
RHD Guaranteed Parties                             19.2(a)
RHD Obligations                                    19.2(a)
R. H. Donnelley Corporation                   Introduction
SBC                                           Introduction
SBC Directory Operations, Inc.                Introduction
SBC Guarantee                                      19.3(b)
SBC Guaranteed Parties                             19.3(a)
SBC Knowledge Ventures                        Introduction
SBC Licensor                                      Recitals
SBC Obligations                                    19.3(a)
Sold Territory                                     10.1(a)
Subscriber Listings Agreement                          7.2
Telecom Services Notice                        9.3(a)(iii)
Term                                                   9.1
Termination Event                                   9.3(a)
Termination Notice                                  9.3(a)
</TABLE>

                                      -12-
<PAGE>

<TABLE>
<S>                                                 <C>
Visible Area                                        6.2(a)
White Pages Requirements                            4.2(c)
</TABLE>

                                    ARTICLE 2

                               LICENSE TO PUBLISH

         SECTION 2.1 LICENSE TO PUBLISH. SBC Directory Operations hereby grants
to Publisher a non-transferable (except as provided in Sections 9.5 and 19.1 of
this Agreement), exclusive license, without the right to sublicense (except as
provided in Section 19.4 of this Agreement), to produce, publish and distribute
White Pages Directories in the Territory as the agent of SBC Directory
Operations in the Territory on the terms and conditions set forth in this
Agreement and the other Commercial Agreements and as necessary to comply with
the Legal and Regulatory Requirements; provided, however, that nothing in this
Article 2 will be deemed to preclude SBC or any of its Affiliates from taking
any actions or engaging in any activities (or authorizing a third party to take
any actions or engage in any activities) not otherwise prohibited under the
Non-Competition Agreement.

         SECTION 2.2 OFFICIAL PROVIDER. During the Term, Publisher will be the
official and exclusive provider of Yellow Pages Directory services of the SBC
Entities in the Territory as provided in the terms and conditions of this
Agreement and the other Commercial Agreements.

         SECTION 2.3 PRINT DIRECTORY EXCLUSIVITY. Subject to the terms and
conditions of this Agreement and the other Commercial Agreements, Publisher will
have the exclusive right to (i) publish and distribute Print Directories and use
the Licensed Marks in the Territory as contemplated in this Agreement and the
other Commercial Agreements and (ii) solicit and sell Local and National yellow
pages and white pages advertising for inclusion in such Print Directories.

                                    ARTICLE 3

                                TRADEMARK LICENSE

         SECTION 3.1 TRADEMARK LICENSE.

         (a) Subject to the terms and conditions of this Agreement, SBC Licensor
hereby grants to Publisher a non-transferable (except as provided in Section
19.1), exclusive license to use, for the term of this Agreement, the Licensed
Marks (i) on Print Directories and (ii) for related aspects of producing,
publishing or distributing such directories and soliciting and selling
advertising in connection therewith in the Territory, including on such items as
sales collateral, stationary, contracts, invoices, customer correspondence,
business cards and advertising and promotional materials.

             Any royalty associated with the license granted in this
Section 3.1(a) is to be paid as part of the Purchase Price (as defined in the
Purchase Agreement) pursuant to the Purchase Agreement.

                                      -13-
<PAGE>

         (b) SBC Licensor shall not grant a license covering the Licensed Marks
to any party that would permit any party to do any act that SBC is prohibited
from doing under the Non-Competition Agreement.

         SECTION 3.2 USE OF TRADEMARK. Except as provided in Section 3.1,
Publisher may not use the Licensed Marks in connection with any service or
product or for any other purpose whatsoever, including any Telecom Services.

         SECTION 3.3 COMPLIANCE WITH BRANDING POLICIES.

         (a) Publisher must comply at all times with the Branding Policies for
each Licensed Mark. In addition to the foregoing, Publisher must at all times
use each Licensed Mark in a manner that will preserve and protect the goodwill,
reputation and name of the Licensed Mark and of the SBC Entities with respect to
the Licensed Mark. The Parties agree that the Branding Policies, Advertising
Policies and White Pages Requirements are designed to preserve and protect the
goodwill, reputation and name of the Licensed Mark and of the SBC Entities with
respect to the Licensed Marks.

         (b) If Publisher's use of any Licensed Mark varies from the Branding
Policies because of a change to the Branding Policies pursuant to Section 8.1 of
this Agreement or the Licensed Marks by SBC Licensor, Publisher (i) may exhaust
its existing stocks of materials displaying the Licensed Mark within a
commercially reasonable period of time and (ii) will be permitted to produce,
publish and distribute Print Directories containing the Licensed Marks which
have a Business Office Close Date that is less than 120 days after the date of
receipt of notice by Publisher from SBC Directory Operations or SBC Licensor of
such change to the Branding Policies or the Licensed Marks. If Publisher's use
of any Licensed Mark varies from this Agreement, including the Branding
Policies, for any reason other than a change to the Branding Policies or the
Licensed Marks by SBC Licensor, Publisher shall as promptly as is practicable
cease using all materials displaying the Licensed Mark in violation of this
Agreement, including the Branding Policies and the Co-Brand Standards.

         SECTION 3.4 RESERVATION OF RIGHTS. SBC Licensor reserves all rights in
and to the Licensed Marks not otherwise expressly granted to Publisher
hereunder.

         SECTION 3.5 CO-BRANDING. Publisher shall not use any other trademark,
service mark, phrase, word or symbol, whether owned by Publisher, its Affiliates
or by third parties, in conjunction with the Licensed Marks, except as provided
in Section 8.2 of this Agreement.

         SECTION 3.6 SIMILAR MARKS. Publisher and its Affiliates shall not use
or seek to register as trademarks:

         (a) any trademark or phrase which is confusingly similar to any
Licensed Mark; or

         (b) any word, symbol, character, or set of words, symbols, or
characters, which in any language would be identified as substantially or
materially the equivalent of a Licensed Mark.

         SECTION 3.7 PROPRIETARY RIGHTS; LEGENDS. Publisher's use of the
Licensed Marks that are registered with the U.S. Patent and Trademark Office on
the services and products

                                      -14-
<PAGE>

authorized by this Agreement shall include use of the notice of registration -
(R) - at least one time on each good or service in a manner that is visible to
the public.

         SECTION 3.8 CORPORATE OR BUSINESS NAME. Publisher shall not use any
Licensed Mark or the name "SBC" or any substantially or materially equivalent
mark or name in its corporate or business name, nor allow its Affiliates to use
any Licensed Mark or the name "SBC" in their respective corporate or business
names. Furthermore, Publisher and its Affiliates shall not use any corporate or
business name or any mark, logo or indicia that suggests in any manner that
Publisher or its Affiliates are a subsidiary of or affiliated with the SBC
Entities; provided, however, that Publisher may suggest and hold itself out as
having the rights provided to Publisher pursuant to Article 2 of this Agreement.
The Parties acknowledge that any use of the Licensed Marks by Publisher in
accordance with Sections 3.1, 8.1 and 8.2 of this Agreement will not violate
this Section 3.8.

         SECTION 3.9 APPROVAL OF MATERIALS. Publisher shall provide to SBC
Licensor for approval prior to publication reasonable samples of any material on
which a Licensed Mark appears and which has not been previously approved in the
same or substantially the same form, and Publisher agrees to modify any Print
Directory, packaging, labels, advertising and other material if the use of a
Licensed Mark is not in accordance with the provisions of this Agreement,
including the Branding Policies. Publisher shall provide to SBC Licensor for
review and approval representative samples of Publisher's proposed use of the
Licensed Marks whenever such samples are not consistent with the provisions of
this Agreement or the Branding Policies. In the event that SBC Licensor does not
notify Publisher within 10 business days of its receipt of any such samples that
it disapproves of Publisher's proposed use of the Licensed Marks, SBC Licensor
shall be deemed to have approved of such use.

         SECTION 3.10 RIGHTS TO THE LICENSED MARKS.

         (a) Interest in Licensed Marks. Publisher agrees that the Licensed
Marks are proprietary to SBC Licensor and nothing in this Agreement constitutes
the grant of a general license for their use; rather, they may only be used in
accordance with the terms and conditions of this Agreement. SBC Licensor
represents and warrants that (i) to the best of its knowledge SBC Licensor owns
all right, title and interest (including the goodwill) in and to the Licensed
Marks for use on Print Directories and (ii) the execution and performance of
this Agreement by SBC Licensor will not breach any other agreement or license
relating to the Licensed Marks. In accepting this Agreement, Publisher
acknowledges SBC Licensor's ownership of the Licensed Marks, the goodwill
connected with them and the validity of the Licensed Marks. Publisher acquires
no right, title, or interest in the Licensed Marks or the goodwill associated
with the Licensed Marks due to its use of the Licensed Marks, other than the
right to use the Licensed Marks in accordance with the terms and conditions of
this Agreement. Use of the Licensed Marks by Publisher and its Affiliates inures
to the benefit of SBC Licensor. Neither Publisher nor its Affiliates will attack
the Licensed Marks in any manner whatsoever (including, without limitation,
lawsuits, oppositions and cease and desist letters) nor assist anyone in
attacking the Licensed Marks.

         (b) Registration of Marks by Publisher. Publisher agrees that neither
it nor any of its Affiliates will make any application to register the Licensed
Marks, nor adopt, use, license, make

                                      -15-
<PAGE>

an application to register or register any trademark, service mark or trade name
that is confusingly similar to a Licensed Mark, during and after expiration or
termination of this Agreement.

         (c) Registration of Marks by SBC Licensor. SBC Licensor shall maintain
the federal registration of all Licensed Marks that are registered with the
United States Patent and Trademark Office throughout the Term, to the extent
such Licensed Marks continue to be registrable. SBC Licensor shall bear all
expenses relating to the prosecution of any application or maintenance of any
registration issued pursuant to this provision. At the request of SBC Licensor,
Publisher shall take all reasonable actions necessary to assist with the
prosecution of any application under this provision and the filing of any
document or other materials required to maintain any registration issued
pursuant to this provision.

         SECTION 3.11 TERMINATION OR EXPIRATION OF THIS AGREEMENT. This Section
3.11 shall survive the termination or expiration of this Agreement. On the
termination or expiration of this Agreement or the exercise by the SBC Entities
of its rights under clause (i) of the first sentence of Section 9.5(a) of this
Agreement, all rights granted to Publisher under this Agreement in and to the
Licensed Marks, together with any interest in and to the Licensed Marks which
Publisher may have or may have acquired pursuant to this Agreement or otherwise,
shall forthwith, without further act or instrument, be assigned to and revert to
SBC Licensor. In addition, Publisher shall execute any reasonable instruments
prepared at the sole expense of and requested by SBC Licensor that are necessary
to accomplish or confirm the foregoing. Publisher shall destroy all materials in
Publisher's possession which contain the Licensed Marks within a reasonable
period after the termination or expiration of the Agreement; provided, however,
that Publisher shall be permitted to produce, publish and distribute the Print
Directories containing the Licensed Marks which have a Business Office Close
Date preceding the date of the termination or expiration of this Agreement; and
provided, further, that Publisher may retain copies of documents containing the
Licensed Marks for archival purposes. Publisher shall refrain from further use
of the Licensed Marks, or any other trademark, service mark, trade name, design
or logo that is confusingly similar to the Licensed Marks. Publisher
acknowledges and admits that there would be no adequate remedy at law for its
failure to cease use of the Licensed Marks upon termination of this Agreement.
Publisher agrees that, in the event of such failure, SBC Licensor will be
entitled to seek equitable relief by the way of temporary, preliminary and
permanent injunction, and seek further relief as any court with jurisdiction may
deem just and proper.

         SECTION 3.12 INFRINGEMENT.

         (a) Notice of Infringement. Publisher shall promptly notify SBC
Licensor of any infringement of any of the Licensed Marks that comes to its
attention. SBC Licensor may take such action that it determines, in its sole
discretion, to terminate the infringement. SBC Licensor shall promptly notify
Publisher of any infringement of any of the Licensed Marks only in connection
with the uses identified in Section 3.1(a) of this Agreement that comes to its
attention. If SBC Licensor decides that action should be taken, SBC Licensor may
take the action either in its own name or, alternatively, SBC Licensor may
authorize Publisher to initiate the action in SBC Licensor's name, at SBC
Licensor's sole cost and expense.

                                      -16-
<PAGE>

         (b) Defense by Publisher. If SBC Licensor does not decide to take any
action with respect to such infringement, then Publisher may request in writing
to prosecute such action at Publisher's expense and Publisher may take such
action only with SBC Licensor's prior written consent, which shall not be
unreasonably withheld. Publisher and SBC Licensor will keep each other apprised
of all material developments in such case and will make no settlement of the
action that could impair the goodwill or reputation of the Licensed Marks. In
the event that SBC Licensor reasonably determines that any action is likely to
result in an adverse effect on the enforceability or validity of the Licensed
Marks or otherwise prejudice SBC Licensor, it shall promptly notify Publisher
and Publisher shall promptly cease further proceedings.

         (c) Cooperation. SBC Licensor and Publisher agree to cooperate fully
with the other party to whatever extent necessary to prosecute any action with
all expenses being borne by the party bringing the action, or shared equally, if
the parties agree to both prosecute the action.

         (d) Damages. The party which bears the expenses of any action(s) to
enforce a Licensed Mark shall be entitled to all damages, settlement amounts or
other recovery in connection with such action.

         SECTION 3.13 FURTHER PROTECTION. At the reasonable request of SBC
Licensor and at SBC Licensor's sole expense, Publisher shall execute any papers
or documents necessary to protect the rights of SBC Licensor in the Licensed
Marks and execute and deliver any other documents as may be reasonably requested
by SBC Licensor.

                                    ARTICLE 4

                          GENERAL PUBLISHER OBLIGATIONS

         SECTION 4.1 GENERAL. Except for the obligations of any SBC Entity
specifically set forth under this Agreement and the other Commercial Agreements,
as between the Parties, Publisher will be responsible for all activities
relating to the production, publication and distribution of Print Directories,
including, but not limited to, the following:

         (a) the printing of Print Directories;

         (b) the compilation and layout of Print Directories;

         (c) the purchasing of paper and other raw materials necessary to
produce Print Directories;

         (d) information technology services necessary to produce, publish and
distribute Print Directories;

         (e) the marketing and promotion of Print Directories;

         (f) all customer care, sales, billing and collection activities
relating to Directory Advertising;

         (g) the preparation of advertisements for Print Directories;

                                      -17-
<PAGE>

         (h) subject to Article 16, all actions that are necessary to enable the
SBC Telcos to comply with the Legal and Regulatory Requirements;

         (i) the distribution of Print Directories; and

         (j) certain other matters related to Print Directories as specifically
set forth in this Agreement.

         Notwithstanding the foregoing, Publisher's obligation to publish and
distribute any White Page Directory shall be suspended during any period in
which the Legal and Regulatory Requirements do not require any SBC Entity to
publish or distribute such White Page Directory.

         SECTION 4.2 WHITE PAGES DIRECTORIES.

         (a) Publisher will act as the agent for SBC Directory Operations with
respect to White Pages Directories and will be responsible for all operational
aspects of producing, publishing and distributing White Pages Directories,
except that employees of SBC Directory Operations will continue to supervise and
manage the SBC Telco employees who maintain the Subscriber Listing Information
database. Publisher will include a Standard Listing in each applicable White
Pages Directory as required by the Legal and Regulatory Requirements for each
Subscriber based on the Subscriber Listing Information provided to Publisher by
the SBC Telcos pursuant to the Subscriber Listings Agreement.

         (b) Publisher will be financially responsible for all aspects of the
production, publication and distribution of White Pages Directories. During the
three-year period immediately following the date of this Agreement, SBC
Directory Operations will provide to Publisher, and Publisher will purchase from
SBC Directory Operations Subscriber Listing Information for its White Pages
Directories and Publisher will pay to SBC Directory Operations a quarterly fee
therefor in arrears equal to $250,000 for the first year, $200,000 for the
second year and $150,000 for the third year. After this three year period,
Publisher will purchase Subscriber Listing Information for its White Page
Directories under the Subscriber Listing Agreement. Any additional formatting or
data management services will be performed by the relevant SBC Entities only if
the Parties subsequently agree to do so and then only pursuant to a separate
agreement among the Parties.

         (c) Publisher shall use its commercially reasonable efforts to comply
with SBC Directory Operations' requirements for producing White Pages
Directories on behalf of the SBC Telcos, which are set forth in Exhibit F (the
"White Pages Requirements") as such requirements may be changed from time to
time by SBC Directory Operations as provided in the next sentence or as required
by changes in the Legal and Regulatory Requirements; provided, however, that no
failure to comply with the White Page Requirements shall give rise to a right of
termination under Section 9.3. SBC Directory Operations may make changes from
time to time to the White Pages Requirements (other than those required by
changes in the Legal and Regulatory Requirements), if SBC Directory Operations
makes such changes on a non-discriminatory basis with respect to substantially
all comparable print directories published by the SBC Entities and notifies
Publisher in writing of such changes, in which case Exhibit F shall be deemed to
have been amended by such changes upon delivery of such notice; provided,
however, that if any such

                                      -18-
<PAGE>

notice is delivered less than 120 days prior to the Business Office Close Date
for any White Pages Directory, then the changes effected by such notice shall
not become effective as to such White Pages Directory until its next
publication. Notwithstanding the foregoing, SBC Directory Operations may not
materially increase the level of detail or specificity of the White Pages
Requirements beyond the level contained in Exhibit F as of the date of this
Agreement unless required by the Legal and Regulatory Requirements.

         SECTION 4.3 YELLOW PAGES LISTING. Publisher will purchase Subscriber
Listing Information for its Yellow Page Directories pursuant to the Subscriber
Listing Agreement and will include a Standard Listing in each such Yellow Pages
Directory for each business Subscriber based on such Subscriber Listing
Information.

         SECTION 4.4 TELCO-SOLD WHITE PAGES PRODUCTS. Publisher will include in
each applicable White Pages Directory all Telco-Sold White Pages Products sold
by the SBC Telcos for such White Pages Directory to the extent that (a) the
applicable SBC Telco timely provides such Telco-Sold White Pages Products to
Publisher and (b) such Telco-Sold White Pages Products do not conflict with any
Legal and Regulatory Requirements. As between the SBC Entities and the RHD
Entities, the SBC Entities (other than SBC Directory Operations) will maintain
the exclusive right to sell Telco-Sold White Pages Products and such SBC
Entities will be entitled to bill for and retain all revenue for Telco-Sold
White Pages Products sold by them. All other products sold with respect to White
Page Directories shall be sold by Publisher. The Parties will cooperate to avoid
conflicts in sales channels in connection with the activities described in this
Section 4.4.

         SECTION 4.5 GEOGRAPHIC COVERAGE AREA. Publisher will be entitled to
determine each Print Directory's Geographic Coverage Area, except that (a)
Publisher may not expand the scope of any White Pages Directory's Geographic
Coverage Area to include areas outside of the Territory and (b) Publisher may
not decrease the scope of any White Pages Directory's Geographic Coverage Area
without the prior written consent of SBC Directory Operations, which will not be
unreasonably withheld, except that SBC Directory Operations' consent shall not
be required (i) in the event Publisher decreases the scope of any underlay White
Pages Directory so long as Publisher distributes to the affected Subscribers a
White Pages Directory that covers the entire Geographic Coverage Area or (ii)
with respect to a White Pages Directory not required to be published by the
Legal and Regulatory Requirements; provided, that Publisher gives SBC Directory
Operations notice of such changes in scope with respect to the foregoing clause
(i) or (ii) at least 120 days prior to the Business Office Close Date for any
such White Pages Directory. Without limiting the foregoing, if Publisher expands
or decreases the scope of any Print Directory's Geographic Coverage Area that
includes Listings required under agreements with CLECs or any Other ILEC, at
least 45 days prior to the effective date of such change in scope, Publisher
will provide (a) written notice of such change, (b) updated community scoping
information as required by SBC Directory Operations and (c) a schedule of any
Subscribers with existing paid foreign listings that will become local listings
as a result of such change in scope. Subject to Article 16, Publisher will
ensure that the Geographic Coverage Area of the Print Directories includes all
geographic areas that are required in order to comply with the Legal and
Regulatory Requirements. As of the date of this Agreement, SBC Directory
Operations has delivered information that generally identifies the Geographic
Coverage Area for each Print Directory. Upon reasonable request, Publisher will
provide to SBC Directory

                                      -19-
<PAGE>

Operations coverage maps and other information that generally identifies the
Geographic Coverage Area for each Print Directory. None of the foregoing shall
preclude Publisher from publishing or distributing underlay directories or
changing their scoping in the Territory so long as the Legal and Regulatory
Requirements are satisfied. Publisher will rescope the Geographic Coverage Area
for any White Pages Directory as requested by SBC Directory Operations if SBC
Directory Operations reimburses Publisher for all incremental costs and expenses
it incurs.

         SECTION 4.6 INTERFILING. If required by the Legal and Regulatory
Requirements, Publisher will Interfile the Listings in a Print Directory in
accordance with such requirements. If not required by the Legal and Regulatory
Requirements, Publisher may Interfile the Listings in a Print Directory in any
manner not inconsistent with such requirements. Interfiled Listings will be
indistinguishable from Listings of other Subscribers in the applicable Print
Directory. SBC Directory Operations may submit to Publisher for its
consideration caption listings in SBC Directory Operations' preferred format,
except that the methodology used and format for Interfiling caption listings
will be mutually agreed between SBC Directory Operations and Publisher.
Publisher will use commercially reasonable efforts to provide SBC Directory
Operations with written notice at least 120 days prior to the Business Office
Close Date if Publisher intends to modify a White Pages Directory in order to
effect Interfiling and/or business-residence splits.

         SECTION 4.7 INFORMATION PAGES.

         (a) To the extent necessary to satisfy the Legal and Regulatory
Requirements, at Publisher's sole cost and expense, SBC Directory Operations may
specify the following for the Information Pages in any Print Directory (i)
content (including copy, layout, color and paper type) of pages, (ii) placement
of pages and (iii) number of pages, and SBC Directory Operations' specifications
may be different for each Print Directory. At SBC Directory Operations' sole
cost and expense, SBC Directory Operations may issue additional specifications
for Information Pages to be included in a Print Directory if they are reasonable
and consistent with the Legal and Regulatory Requirements and Information Pages
included by SBC Directory Operations in other comparable print directories.
Publisher will include and publish the Information Pages as so specified by SBC
Directory Operations without alteration; provided, that Publisher may make
changes to the Information Pages that are not inconsistent with SBC Directory
Operations' specifications with SBC Directory Operations' consent, which shall
not be unreasonably withheld. Publisher will not be obligated to publish any
content with respect to the Information Pages that primarily promotes a party
other than SBC and its Affiliates, except in accordance with the Legal and
Regulatory Requirements. Publisher will have the right to determine the format,
style, content and number of all other information pages in the Print
Directories, except as otherwise provided in this Agreement and the other
Commercial Agreements.

         (b) In order for information to be included in the Information Pages
section of a White Pages Directory, SBC Directory Operations must provide
adequate information to Publisher by the appropriate dates (as set forth in the
Publication Schedule) for that White Pages Directory. In order for any changes
to be made to information in the Information Pages section of a White Pages
Directory prior to publication of that White Pages Directory, SBC Directory
Operations must return proofs to Publisher by the appropriate dates (as set
forth in the Publication Schedule for that White Pages Directory).

                                      -20-
<PAGE>

         SECTION 4.8 WAREHOUSING; INITIAL AND SECONDARY DISTRIBUTION.

         (a) Warehousing. Publisher will be responsible for warehousing Print
Directories in quantities sufficient to perform the Initial Distributions and
Secondary Distributions and will warehouse such Print Directories in quantities
sufficient to distribute such Print Directories in accordance with the Legal and
Regulatory Requirements.

         (b) Distribution Services. Publisher will produce, publish and
distribute Print Directories with such frequency as is required to comply with
the Legal and Regulatory Requirements. Unless otherwise required by the Legal
and Regulatory Requirements, Publisher may determine the number and distribution
means (subject to this Section 4.8(b)) of Print Directories to be delivered to
each Subscriber. Publisher will distribute at no cost to the SBC Entities a
reasonable number of Print Directories to the SBC Entities' offices and sites
for administrative use. Publisher also will fulfill, at its expense, reasonable
requests for additional copies of Print Directories to be delivered to local,
state, regional or national governmental agencies. Publisher will use its
commercially reasonable efforts to meet or exceed the service levels for the
Initial Distributions and the Secondary Distributions set forth on Exhibit G.

         (c) Ride Along Deliveries. Subject to Section 6.2 of this Agreement,
Publisher may distribute other materials with Print Directories, including
advertising, marketing or promotional materials distributed by Publisher or
others, at Publisher's reasonable discretion.

         (d) Additional Directories. Publisher will provide additional copies of
Print Directories to Subscribers upon reasonable terms and conditions. Upon SBC
Directory Operations' request, Publisher will provide SBC Directory Operations
with additional copies of Print Directories at most favored customer pricing to
be re-sold by SBC Directory Operations to customers outside the Territory.

         SECTION 4.9 ACCURACY. Publisher will work cooperatively with SBC
Directory Operations and use commercially reasonable efforts to ensure that the
Standard Listings are accurate; provided, that the Parties recognize that the
accuracy of the Standard Listings is based primarily upon the information
delivered by the SBC Telcos to Publisher under the Subscriber Listings
Agreement.

         SECTION 4.10 QUERIES. Publisher will provide SBC Directory Operations
with contact numbers for queries concerning services to be provided by Publisher
under this Agreement, and will use commercially reasonable efforts to respond to
such queries within a timely fashion.

         SECTION 4.11 PUBLICATION SCHEDULE. Publisher may modify the Publication
Schedule from time to time to reflect changes in the publication cycles of the
Print Directories, including changes to Business Office Close Dates, provided
that such modifications do not conflict with any Legal and Regulatory
Requirements or the proviso in the next sentence; and provided, further, that if
such modification conflicts with any Legal or Regulatory Requirements and
Publisher so requests, then SBC Directory Operations will use commercially
reasonable efforts (taking into account the SBC Entities' other dealings and
relationships with the relevant regulators) to cause such Legal and Regulatory
Requirements to be changed so as to permit such modification and Publisher shall
reimburse the SBC Entities for any reasonable out-of-pocket

                                      -21-
<PAGE>

expenses they incur in connection therewith. Publisher will provide SBC
Directory Operations with prompt written notice of any changes to the
Publication Schedule, and such revised Publication Schedule shall be deemed to
be incorporated as part of the terms and conditions of this Agreement in
replacement of the prior Publication Schedule; provided, however, Publisher may
not change the Publication Month of any Print Directory without giving written
notice of such change to SBC Directory Operations at least 120 days prior to the
Business Office Close Date for such Print Directory.

         SECTION 4.12 REGULATORY/LEGAL MATTERS COOPERATION. Each Party will
promptly notify the other Party of, and at either Party's request, the other
Party will cooperate with such Party with respect to, any inquiry,
investigation, formal or informal complaint, lawsuit or docket relating to the
matters covered by this Agreement begun or threatened by any regulatory or
judicial entity with jurisdiction over such Party. Publisher will cooperate with
SBC Directory Operations with respect to legal efforts to change legislation or
regulations in an effort to minimize directory publication costs. As between the
Parties, the SBC Entities will have sole responsibility for all discussions,
communications and other interactions with governmental or regulatory
authorities with respect to existing or prospective Legal and Regulatory
Requirements; provided, that the RHD Entities may have any such discussions,
communications or interactions if they give SBC Directory Operations reasonable
prior notice and the right to participate in each of any such discussions,
communications or interactions and, in the case of written correspondences, the
right to receive copies thereof; and provided, further, that SBC Directory
Operations will reasonably consult with Publisher on any such discussions,
communications or interactions which relate to the Publisher Business. In any
discussions, communications or interactions with governmental or regulatory
authorities, Publisher will make it clear that it does not represent, or
otherwise have authority to speak for or bind, any SBC Entity.

         SECTION 4.13 COMPLAINTS. Publisher will have the responsibility for
responding to complaints relating to the Print Directories or to any Directory
Advertising. Publisher will not, and will use commercially reasonable efforts to
cause its employees and other representatives not to, make any oral or written
statements to Subscribers which are of a negative or critical nature concerning
any SBC Entity or its operations. SBC Directory Operations will promptly refer
any such complaints to Publisher for its response. Publisher will use
commercially reasonable efforts to resolve such complaints. Upon request by
Publisher, SBC Directory Operations will cooperate with Publisher in order to
resolve the complaints arising out of the services provided by Publisher.
Publisher will use its commercially reasonable efforts to direct to SBC
Directory Operations all calls received by Publisher that were intended for any
SBC Entity.

         SECTION 4.14 RECYCLING SERVICES. Publisher will handle recycling
activities, if any, associated with the recovery of old Print Directories in a
manner consistent with complying with the Legal and Regulatory Requirements.
Publisher will use commercially reasonable efforts to comply with any industry
guidelines or standards with respect to the recycling of Print Directories and
the use of recycled materials to the extent (but only to the extent) that the
SBC Entities are complying with such guidelines and standards with respect to
substantially all comparable print directories published by them.

                                      -22-
<PAGE>

         SECTION 4.15 AGREEMENTS WITH CLECS AND OTHER ILECS. Publisher will
include in each publication of each Print Directory all information with respect
to CLECs and Other ILECs and their Subscribers required by the Legal and
Regulatory Requirements if Publisher receives such information prior to the
Business Office Close Date for such publication or as otherwise required by the
Legal and Regulatory Requirements. Publisher will treat Listings from CLECs and
Other ILECs in the same manner as it treats Listings from the SBC Telcos, and as
required in order to comply with the Legal and Regulatory Requirements.

         SECTION 4.16 ADDITIONAL LISTING INFORMATION.

         (a) As permitted by applicable privacy and other laws or the respective
privacy policies of the Parties, Publisher may request that SBC Directory
Operations provide to Publisher for inclusion in the Listings additional
information in the SBC Telcos' possession that the SBC Telcos are not required
to publish pursuant to the Legal and Regulatory Requirements. SBC Directory
Operations will be required to provide such information if the incremental cost
in the aggregate to the SBC Entities resulting from providing the information is
de minimis, or if Publisher agrees to reimburse such SBC Entities for such
incremental cost.

         (b) Subject to applicable privacy and other laws and the respective
privacy policies of the Parties, SBC Directory Operations may request that
Publisher include in the Listings additional information concerning Subscribers
that SBC Directory Operations is not required to publish pursuant to the Legal
and Regulatory Requirements. Publisher will be required to provide such
information in the Listings if the incremental cost to Publisher in the
aggregate resulting from the inclusion of the information is de minimis (in
which case such cost will be borne by Publisher), or if SBC Directory Operations
agrees to reimburse Publisher for such cost; provided, that Publisher will not
be required to provide such information in the Listings if it would be contrary
to directory publishing industry standards. Otherwise, the Parties will discuss
in good faith the terms and conditions upon which such information may be
included in the Listings. If the provision of any such additional information
represents a revenue opportunity, Publisher shall be entitled to sell or
otherwise provide such additional information and recognize all revenues in
connection therewith under this Agreement.

         (c) Notwithstanding the foregoing, Publisher will continue to include
all Subscriber Listing Information with respect to each Print Directory
consistent with the Legal and Regulatory Requirements.

         SECTION 4.17 SBC PRODUCT REFERRALS. Publisher will use its commercially
reasonable efforts to refer all Subscribers and all other customers of Publisher
in the Territory, who are interested in purchasing products and services from
SBC or its Affiliates, to the appropriate SBC Entity; provided, however, that
Publisher's obligations pursuant to the foregoing shall be limited to the
products and services listed in Exhibit H hereto (as it may be amended from time
to time by written notice to Publisher from SBC Directory Operations) and the
referral instructions set forth on such Exhibit. SBC Directory Operations may
make programs used by any directory publishing Affiliate of SBC Directory
Operations outside the Territory available to Publisher, and Publisher may elect
to use such programs, for the purpose of conveying such referrals to the
appropriate SBC Entity.

                                      -23-
<PAGE>

                                    ARTICLE 5

                        GENERAL OBLIGATIONS OF AMERITECH
                          AND SBC DIRECTORY OPERATIONS

         SECTION 5.1 DISTRIBUTION INFORMATION; DELIVERY QUANTITIES. Ameritech
will cause the SBC Telcos to provide Publisher with all Subscriber distribution
information, including non-published and non-listed Subscriber mailing and
hand-delivery information, including zip codes, in the SBC Telcos' possession
reasonably required by Publisher to perform its distribution obligations under
this Agreement. Publisher shall use this information solely in connection with
the delivery of Print Directories under this Agreement. Ameritech will also
cause the SBC Telcos to provide to Publisher, at no charge, all street mailing
addresses associated with each Subscriber's enhanced 911 service if and to the
extent that such information is available and is then being provided to SBC
Directory Operations for distribution purposes for substantially all of its
comparable print directories. Upon Publisher's request, SBC Directory Operations
will provide Publisher with additional copies of any print directories published
outside the Territory by SBC Directory Operations or its Affiliates and
comparable to the Print Directories at most favored customer pricing to be
re-sold by Publisher to any customer inside or outside the Territory.

         SECTION 5.2 DIRECTORY SALES-INITIATED CHANGES. Ameritech will cause the
SBC Telcos, to the extent commercially practicable with their respective
existing systems, to timely process Listing changes submitted to them via the
Directory Change Request form (the "DCR") from Publisher's sales
representatives. In addition, Ameritech will cause the SBC Telcos to process
Listing changes and queries submitted to them via the form 3235 timely, or any
later-created variation of that form, from certified marketing representatives
who sell national Directory Advertising. In processing these Listings changes,
the SBC Telcos will correct their Listing databases as directed on the DCR or
the form 3235.

         SECTION 5.3 ACCURACY. Ameritech will cause the SBC Telcos to work
cooperatively with Publisher and use their commercially reasonable efforts to
ensure that Subscriber Listing Information and Listing Information Updates are
accurate and complete, including by properly designating the appropriate
Subscriber Listing Information of non-published and unlisted and "address
omitted" Subscribers. In the event that SBC Directory Operations notifies
Publisher that non-published and unlisted and "address omitted" Subscribers have
been included in Subscriber Listing Information delivered to Publisher for
inclusion in Print Directories, Publisher will use commercially reasonable
efforts to (a) cease further production or distributions of such Print
Directories and (b) take such other remedial actions as SBC Directory Operations
shall request, in each case, to the extent the foregoing action is reasonable
and not inconsistent with remedial action undertaken by SBC Directory Operations
in the three most recent instances involving comparable facts and circumstances
in comparable print directories published by it outside the Territory. The cost
of any such remedy or cure will be at Publisher's expense except to the extent
that the inclusion relates to Subscriber Listing Information provided to
Publisher by an SBC Telco solely with respect to Persons who fall within clause
(i) of the definition of Subscriber or was caused primarily by a breach of an
SBC Entity's obligations to a CLEC or Other ILEC or by an act of an SBC Entity
(other than simply passing information from a CLEC or Other ILEC to Publisher in
the same format received from such CLEC or Other ILEC). The

                                      -24-
<PAGE>

cost of any such remedy or cure which is not at Publisher's expense shall be
paid or reimbursed by SBC Directory Operations.

         SECTION 5.4 COMPLAINTS RELATING TO THE SBC TELCOS' SERVICES. The SBC
Telcos will have the responsibility for responding (and Ameritech will cause
them to respond) to complaints relating to Telco-Sold White Pages Products or
local telephone service. Ameritech will cause the SBC Telcos not to, and will
cause the SBC Telcos to use their commercially reasonable efforts to cause its
employees and other representatives not to, make any oral or written statements
to potential or actual advertisers which are of a negative or critical nature
concerning any RHD Entity or its operations. In accordance with the procedures
set forth in Exhibit N, Publisher will use its commercially reasonable efforts
to refer any such complaints to the SBC Telcos for their response. Ameritech
will cause the SBC Telcos to use commercially reasonable efforts to resolve such
complaints. Upon request by the SBC Telcos, Publisher will cooperate with the
SBC Telcos in order to resolve the complaints arising out of Telco-Sold White
Pages Products or the services provided by the SBC Telcos.

         SECTION 5.5 QUERIES. Ameritech will cause the SBC Telcos to provide
Publisher with contact numbers for queries concerning services provided by the
SBC Telcos to Publisher under this Agreement. Ameritech will cause the SBC
Telcos to respond to any such queries in a timely fashion.

         SECTION 5.6 REFERRALS. SBC Directory Operations will use its
commercially reasonable efforts to refer to Publisher all Subscribers interested
in purchasing Directory Advertising in the Territory. Publisher will provide
contact information for this purpose to SBC Directory Operations. Ameritech will
cause the SBC Telcos to use their commercially reasonable efforts to direct to
Publisher all calls received by the SBC Telcos that were intended for Publisher
or that relate to Directory Advertising.

         SECTION 5.7 ALPPS/ACIS. SBC Directory Operations will dedicate one of
its employees to process and respond to reasonable requests by Publisher for
information from SBC Telcos' ALPPS and ACIS systems (or successor systems).

                                    ARTICLE 6

                              DIRECTORY ADVERTISING

         SECTION 6.1 STANDARDS AND GUIDELINES. Publisher will comply with the
advertising standards and guidelines under the heading "Mandatory Compliance
Policies" in Exhibit I hereto (as modified from time to time in accordance with
the next sentence, the "Mandatory Policies") and will use its commercially
reasonable efforts to comply with the advertising standards and guidelines under
the heading "General Compliance Policies" in such Exhibit I (as modified from
time to time in accordance with the next sentence, the "General Policies" and,
collectively with the Mandatory Policies, the "Advertising Policies"); provided,
however, that no failure to comply with the General Policies shall give rise to
a right of termination under Section 9.3. If SBC Directory Operations
subsequently changes any of those advertising standards and guidelines on a
non-discriminatory basis with respect to substantially all comparable print
directories published by it or its Affiliates and SBC Directory Operations
notifies Publisher in writing of such changes,

                                      -25-
<PAGE>

Exhibit I shall be deemed to have been amended by such changes upon delivery of
such notice to the Publisher; provided, however, that if any such notice is
delivered after the commencement of advertising sales for any Print Directory,
then the changes effected by such notice shall not become effective as to such
Print Directory until its next publication. Notwithstanding the foregoing, (i)
no such change to the Mandatory Policies shall be effective unless the
comparable directories with respect to which such change was made are in
substantial compliance with such change and (ii) SBC Directory Operations may
not materially increase the level of detail or specificity of the Advertising
Policies beyond the level contained in Exhibit I as of the date of this
Agreement unless required by the Legal and Regulatory Requirements.

         SECTION 6.2 RESTRICTIONS ON ADVERTISING. Publisher may not (x) sell or
include in any Print Directory any Premium Advertising Products for any Telecom
Competitor, (y) sell or include on the front or back cover, or tip-ons adhering
to the cover, or spine or edge of any Print Directory or any other part of any
Print Directory, including without limitation tabbed inserts, that is visible
from the outside (collectively, "Visible Areas") any Premium Advertising
Products for any Telecom Service (other than those provided by an SBC Entity),
or permit any branding of any Print Directory with any name or brand of a
Telecom Competitor which is not an Approved Publisher Mark or Telecom Service
(other than those provided by an SBC Entity), or (z) during the Term (as defined
in the IYP Reseller Agreement), sell or include in any Print Directory any
Premium Advertising Product for any Existing IYP Directory or Future Electronic
Directory (other than SMARTpages (as defined in the IYP Reseller Agreement))
unless Publisher makes available on such Print Directory at no cost to SBC
Directory Operations comparable (in terms of type, size, visibility and
prominence) Premium Advertising Products for SMARTpages, except (i) as required
by law or the Legal and Regulatory Requirements, (ii) with SBC Directory
Operations' prior written consent or (iii) as required by Publisher in order to
avoid a breach of any contract relating to the Publisher Business entered into
prior to the date of this Agreement by any Person acquired by RHD.

         SECTION 6.3 SBC ADVERTISING. Subject to Section 6.6, Publisher will
provide SBC and its Affiliates access to, and pricing for, all Directory
Advertising on a most-favored-customer basis for similarly situated customers
that are purchasing equivalent volumes and types of advertising, including
products that are subject to the right of first option pursuant to Section 6.4
of this Agreement except that such most-favored-customer terms for such
advertising products will not be available to any SBC Entity during the 30 days
prior to the applicable Business Office Closing Date of a particular Print
Directory.

         SECTION 6.4 OPTION ON PREMIUM ADVERTISING. The SBC Entities will have a
first option with respect to the purchase of all Premium Advertising Products
offered in each Print Directory as contemplated by the provisions of this
Section 6.4 (the "First Option"). Before November 1, 2004, Publisher will
provide SBC Directory Operations a list of Print Directories with publication
dates between July 1, 2005 and December 31, 2005, specifying those Premium
Advertising Products available for purchase by the SBC Entities ("Available
Products") and those Premium Advertising Products sold to another party in the
immediately prior version of the applicable Print Directory ("Reserved
Products"). Beginning in 2005, on or prior to April 1st of each year Publisher
will provide SBC Directory Operations with a list of both Available Products and
Reserved Products for all Print Directories with publication dates between
January 1st and June 30th of the following year and on or prior to November 1st
of each year Publisher will

                                      -26-
<PAGE>

provide SBC Directory Operations with a list of both Available Products and
Reserved Products for all Print Directories with publication dates between July
1st and December 31st of the following year. This notice shall include a
description of such Available Products and Reserved Products, the pricing for
such products consistent with Section 6.3 of this Agreement, and the sales
canvass commencement date for the applicable Print Directory. The SBC Entities,
or any of them, may exercise the First Option by providing Publisher with a
notice of exercise within 30 days after receipt of notice. This notice of
exercise must specify the Premium Advertising Product(s) for which the First
Option is exercised, and must specify whether it relates to Available Products,
Reserved Products or both. If the SBC Entities exercise the First Option with
respect to Available Products, then the SBC Entities shall be required to
purchase those Available Products on the terms specified by Publisher in its
notice. If the SBC Entities exercise the First Option with respect to Reserved
Products, then the SBC Entities shall be required to purchase, on the terms
specified by Publisher in its notice, those Reserved Products only upon their
becoming Available Products due to the non-renewal (for whatever reason) of the
Reserved Product by the prior advertiser. If the SBC Entities do not exercise
the First Option with respect to any Available Product within 30 days of notice,
the First Option shall expire and, subject to Section 6.2 of this Agreement,
Publisher shall be permitted to sell the Premium Advertising Products for the
applicable Print Directory to third parties (at a price at equivalent volumes
not less than that last offered to the SBC Entities for similar quantities or
size) as well as the SBC Entities. Any Premium Advertising Products purchased by
the SBC Entities, whether pursuant to an exercise of the First Option or made
after the sales canvass commencement date for the applicable Print Directory,
will be subject to the most-favored-customer provision set forth in Section 6.3
of this Agreement. An SBC Entity will pay Publisher for any Premium Advertising
Products purchased within 60 days of receipt of an invoice from Publisher.

         SECTION 6.5 PRODUCTS AND SERVICES. Except as prohibited by law or as
otherwise provided herein, Publisher will offer the SBC Entities all products
and services that it offers other third parties on a non-discriminatory basis.

         SECTION 6.6 SBC ENTITIES MINIMUM SPEND. Subject to Section 6.3, in each
of the initial three years of the Term, the SBC Entities will purchase through
the SBC Entities' certified marketing representatives Directory Advertising in
Publisher's Print Directories with an aggregate purchase price (including
commissions) of $1.5 million per year. The amount paid to Publisher for such
advertising will be net of commissions.

         SECTION 6.7 OUT-OF-AREA SALES. Each of SBC and RHD and their respective
Affiliates may sell advertising inside or outside the Territory for any print
directory they publish which is not prohibited by this Agreement or the other
Commercial Agreements.

                                    ARTICLE 7

                           OTHER COMMERCIAL AGREEMENTS

         SECTION 7.1 NON-COMPETITION AGREEMENT. On the date hereof, SBC and RHD
will enter into the Non-Competition Agreement in the form attached hereto as
Exhibit J (the "Non-Competition Agreement").

                                      -27-
<PAGE>

         SECTION 7.2 SUBSCRIBER LISTINGS AGREEMENT. On the date hereof, the SBC
Entities and RHD Entities party thereto will enter into the Ameritech Directory
Publishing Listing License Agreement in the form attached hereto as Exhibit K
(the "Subscriber Listings Agreement").

         SECTION 7.3 IYP RESELLER AGREEMENT. On the date hereof, the SBC
Entities and RHD Entities party thereto will enter into the SMARTpages Reseller
Agreement in the form attached hereto as Exhibit L (the "IYP Reseller
Agreement").

                                    ARTICLE 8

                                    BRANDING

         SECTION 8.1 PRINT DIRECTORY COVER. During the Term, and unless
otherwise expressly agreed to in writing by the Parties, at no cost to SBC or
any other SBC Entity, the Licensed Marks will appear clearly and conspicuously
on the front cover and the spine of each Print Directory (a) in the format and
style specified in the Branding Policies and (b) in compliance with all other
terms of this Agreement (including the Branding Policies and Article 3).
Publisher will comply with branding specifications and standards set forth in
Exhibit M (as modified from time to time in accordance with the next sentence,
the "Branding Policies"). If SBC Directory Operations subsequently changes any
of those branding specifications and standards on a non-discriminatory basis
with respect to substantially all comparable print directories published by it
and its Subsidiaries and notifies Publisher of such changes in writing, Exhibit
M shall be deemed to have been amended by such changes upon delivery of such
notice to Publisher, provided, however, that if any such notice is delivered
less than 120 days prior to the Business Office Close Date for any Print
Directory, then the changes effected by such notice shall not become effective
as to such Print Directory until its next publication. Notwithstanding the
foregoing, SBC Directory Operations may not change any requirements on pages 8
through 10 of Exhibit M without Publisher's prior written consent. Upon SBC
Directory Operations' reasonable request, Publisher shall provide SBC Directory
Operations with copies of the front cover and spine of any Print Directory prior
to publication in order for SBC Directory Operations to ensure compliance with
this Article 8. If there is an inconsistency between the terms of this Agreement
and the Branding Policies, the terms of this Agreement control.

         SECTION 8.2 CO-BRANDING.

         (a) Publisher may co-brand the front covers and spines of the Print
Directories with any trademark or trade name of RHD (the "Publisher Marks");
provided, that except as otherwise specified in this Section 8.2, in all cases
the appearance and relative size of the Licensed Marks in conjunction with the
Publisher Marks must comply with the co-brand standards, which are contained on
pages 8 through 10 of Exhibit M (the "Co-Brand Standards").

         (b) If Publisher wishes to use the Publisher Marks in a specific
graphic use that is outside of the agreed-upon Co-Brand Standards, the Parties
will negotiate in good faith to agree on Co-Brand Standards. Subject to the
prior sentence, Publisher may change the actual specific graphic uses of the
co-branding of the Publisher Marks and the Licensed Marks, provided that such
specific graphic uses comply with the Branding Policies and the Co-Brand
Standards.

                                      -28-
<PAGE>

         (c) Notwithstanding any other provision of this Agreement, Publisher
may not include on any Visible Areas (i) any advertising for a Telecom
Competitor or Telecom Services (other than those provided by an SBC Entity) or
(ii) any name or brand of any Telecom Competitor which is not an Approved
Publisher Mark or any Telecom Services (other than those provided by an SBC
Entity), except in either case (x) as required by applicable law or the Legal
and Regulatory Requirements, (y) with SBC Directory Operations' prior written
consent or (z) as required by Publisher in order to avoid a breach of any
contract relating to the Publisher Business entered into prior to the date of
this Agreement by any Person acquired by RHD.

         (d) For the two-year period prior to the end of any Initial Term or
Renewal Term for which any Party has provided notice to the others of its
intention to terminate this Agreement at the end of such term, the Parties will
agree in writing, prior to publication, upon revisions to the Co-Brand
Standards, including the specific graphic uses of the Publisher Marks in
relation to the Licensed Marks to be applied to the front covers and spines of
Print Directories; provided, that the Parties hereby agree that the Licensed
Marks shall no longer be required to comply with the relative size requirements
of the Co-Brand Standards, and the revised Co-Brand Standards shall be no more
restrictive on Publisher than the then-existing Co-Brand Standards or
then-existing Branding Policies.

         (e) In the event any SBC Entity substitutes any brand or trademark for
the Licensed Marks in an SBC Telco's provision of local telephone exchange
service as the ILEC in any area within the Territory, SBC Licensor will file
U.S. trademark applications to register such new trademarks in its name for at
least all of the goods and services permitted to be used by Publisher pursuant
to this Agreement and the other Commercial Agreements, and upon first use such
new trademarks will be deemed either added or substituted, as the case may be,
and become the Licensed Marks.

         SECTION 8.3 LOOK AND FEEL. Except as otherwise provided in Article 8,
Publisher shall generally have the right to make changes to the cover design and
layout and the other aspects of "look and feel" of Print Directories in
Publisher's reasonable discretion, provided that such changes are not
inconsistent with the Branding Policies and the Co-Brand Standards.

                                    ARTICLE 9

                              TERM AND TERMINATION

         SECTION 9.1 TERM. Except as otherwise provided in this Article 9, the
term of this Agreement will commence on the date of this Agreement and will
continue for a term of 50 years (the "Initial Term"). Thereafter, the Agreement
will automatically renew for successive five-year terms (each, a "Renewal
Term"), unless either Party terminates the Agreement by providing at least two
years prior written notice to the other Party of its intent to terminate the
Agreement at the end of the Initial Term or any Renewal Term. The Initial Term
and the Renewal Terms, if any, are collectively referred to in this Agreement as
the "Term."

         SECTION 9.2 EFFECTS OF TERMINATION. Upon termination of this Agreement,
except as otherwise provided in Sections 9.3(d)(iii) and 9.4(d) of this
Agreement or elsewhere herein or in the other Commercial Agreements, all rights
and obligations of each Party under this Agreement

                                      -29-
<PAGE>

and the other Commercial Agreements (to the extent not previously terminated)
will terminate immediately or, in the case of a termination with respect to a
particular Print Directory or service area pursuant to Section 9.3(b) below,
solely with respect to such Print Directory or service area; provided, however,
the indemnification obligations of the Parties set forth in Article 15 shall
continue indefinitely, subject to any applicable statutes of limitation, and no
termination of all or any part of this Agreement will release any Party from
liability for prior breaches of any provision of this Agreement. For the
avoidance of doubt, no exercise by the SBC Entities of their right to terminate
the Publisher's trademark license pursuant to clause (i) of Section 9.5(a) of
this Agreement shall be deemed to be a termination of this Agreement for
purposes of this Section 9.2.

         SECTION 9.3 EARLY TERMINATION BY THE SBC ENTITIES.

         (a) If any of the events described in this Section 9.3(a) (each, a
"Termination Event") shall occur, then SBC Directory Operations may terminate
this Agreement by giving written notice (a "Termination Notice") to Publisher
during the Termination Window Period:

                  (i) Publisher fails to publish any White Pages Directory when
         required by any Applicable Requirement and does not cure such failure
         within 60 days after the Publisher receives written notice (a "Cure
         Notice") of such failure from an SBC Entity; provided, however, that if
         (A) Publisher delivers a written notice to SBC Directory Operations
         indicating that Publisher believes in good faith that SBC Directory
         Operations might conclude that Publisher has failed to publish any
         White Pages Directory as required by any Applicable Requirements and
         (B) such written notice is delivered before any SBC Entity has
         delivered a Cure Notice to Publisher with respect to any such failure,
         then the SBC Entities' right to deliver a Cure Notice shall terminate
         30 days after the date on which Publisher provided such written notice
         to SBC Directory Operations;

                  (ii) Any RHD Entity violates any Applicable Requirement which
         (A) results in the commencement of any formal action by any court or
         regulatory authority that has had or is reasonably likely to have a
         material adverse effect on (x) the SBC Telcos or any other SBC Entities
         to the extent they then provide products or services in the Territory
         which have become substitutes or replacements for the Telecom Services
         currently provided by the SBC Telcos, taken as a whole, or (y) the
         Licensed Marks in the Territory, taken as a whole, and (B) Publisher
         fails to cure after any RHD Entity shall have received written notice
         from such court or regulatory authority of the commencement of such
         formal action (a "Regulatory Notice") or, if such Regulatory Notice is
         not delivered to an RHD Entity, the date on which any RHD Entity shall
         have received written notice (with such Regulatory Notice attached
         thereto) from an SBC Entity (1) in the case of any such violation which
         can only be cured by republishing a Print Directory, in the next
         regularly scheduled publication of the affected directory, provided
         that such Regulatory Notice is given at least 90 days prior to such
         next publication date of such directory or (2) in the case of all other
         such violations, within 30 days of receiving such Regulatory Notice or
         such shorter period as required by any law, rule, regulation, order or
         decree of any court or regulatory authority as long as, if requested by
         Publisher, SBC Directory Operations has used its commercially
         reasonable efforts to extend such shorter period up to 30 days;

                                      -30-
<PAGE>

                  (iii) Any RHD Entity directly or indirectly provides, offers
         or sells Telecom Services in the Territory, whether as principal,
         reseller or otherwise, and such activity is not divested or
         discontinued within 30 days following written notice (a "Telecom
         Services Notice") from an SBC Entity; provided, however, that if (A)
         Publisher delivers a written notice to SBC Directory Operations
         indicating that Publisher believes in good faith that SBC Directory
         Operations might conclude an RHD Entity is providing any Telecom
         Services in the Territory and describing such services in reasonable
         detail and (B) such written notice is delivered before any SBC Entity
         has delivered a Telecom Services Notice to any RHD Entity with respect
         to such Telecom Services, then the SBC Entities' right to deliver a
         Telecom Services Notice with respect to such Telecom Services shall
         terminate 30 days after the date on which Publisher provided such
         written notice to SBC Directory Operations; and provided, further, that
         if any RHD Entity acquired such Telecom Services as part of an
         acquisition of a Person and such Telecom Services accounted for less
         than 15% of the total consolidated assets, revenues and earnings before
         interest and taxes, depreciation and amortization of such Person for
         its most recently completed fiscal year, then the foregoing cure period
         shall increase from 30 days to 180 days; and provided, further, that no
         RHD Entity will be deemed to have engaged in the offer or sale of
         Telecom Services for purposes of this clause (iii) solely by virtue of
         the fact that RHD becomes controlled by, or sells the Publisher
         Business to, a Telecom Competitor; or

                  (iv) Any RHD Entity commits a breach of this Agreement or the
         other Commercial Agreements which has had a material adverse effect on
         the Licensed Marks within the Territory.

         (b) The applicable SBC Entities may, by written notice delivered to
Publisher during the Multiple Breach Window Period (also a "Termination
Notice"), terminate this Agreement and the other Commercial Agreements with
respect to any Print Directory or service area if there are two or more
substantially similar material breaches of this Agreement or any other
Commercial Agreement (other than breaches covered in Section 9.3(a) of this
Agreement) by the RHD Entities within any five-year period with respect to such
Print Directory or service area.

         (c) Any termination pursuant to Section 9.3(a) or 9.3(b) of this
Agreement shall be effective on the date specified in the Termination Notice,
which shall not be less than 60 days after the date on which such Termination
Notice is given. No written notice given by RHD to any SBC Entity pursuant to
Sections 9.3(a) or 9.3(b) above will be deemed to be an admission by RHD that,
or evidence of whether, such SBC Entity has a right to terminate this Agreement
or the other Commercial Agreements or that RHD has breached this Agreement or
any of the other Commercial Agreements and in no event will RHD be obligated to
provide any such notice.

         (d) In case of any termination of this Agreement and the other
Commercial Agreements pursuant to this Section 9.3, (i) the provisions of
Section 9.2 of this Agreement will apply, (ii) at SBC Directory Operations'
option exercised by notice to Publisher at or prior to the termination of this
Agreement, Publisher will continue to produce, publish and distribute White
Pages Directories (including white pages listings and a classified business
directory) under this Agreement for one additional publication cycle following
the date of termination at SBC Directory Operations' cost in order to enable the
SBC Telcos to meet the Legal and Regulatory

                                      -31-
<PAGE>

Requirements (in which case Publisher will continue to have access to Subscriber
List Information under the Subscriber Listings Agreement solely for the purpose
of complying with this obligation), and (iii) the RHD Entities will be
prohibited from including on any Visible Area of any Print Directory affected by
such termination any name or brand of a Telecom Competitor which is not an
Approved Publisher Mark or any Telecom Services (other than those provided by an
SBC Entity) until the later of (A) the fifth anniversary of the effective date
of such termination and (B) the end of the Initial Term.

         (e) The termination rights provided in this Section 9.3 are the
exclusive means by which the SBC Entities can terminate this Agreement, the
Subscriber Listing Agreement and the Non-Competition Agreement, but they are not
exclusive with respect to, and are in addition to, all other rights and remedies
that the SBC Entities may have under applicable law.

         (f) Notwithstanding any provision of this Section 9.3, the SBC Entities
shall not have any termination right in respect of any breach or failure to cure
by an RHD Entity caused primarily by a breach of this Agreement or the other
Commercial Agreements by an SBC Entity.

         SECTION 9.4 EARLY TERMINATION BY PUBLISHER.

         (a) Publisher may terminate this Agreement upon any material breach of
this Agreement or any other Commercial Agreement by any SBC Entity which the SBC
Entities fail to cure within a reasonable time (not to exceed 12 months) after
receiving written notice from an RHD Entity.

         (b) Publisher may terminate this Agreement with respect to any Print
Directory or service area if there are two or more substantially similar
material breaches of this Agreement or any other Commercial Agreement by the SBC
Entities within any five-year period with respect to such Print Directory or
service area after written notice of any substantially similar breach is given
by any RHD Entity.

         (c) The termination rights provided in this Section 9.4 and Section 9.5
are the exclusive means by which Publisher can terminate this Agreement, the
Subscriber Listing Agreement and the Non-Competition Agreement, but they are not
exclusive with respect to, and are in addition to, all other rights and remedies
that Publisher may have under applicable law.

         (d) In the case of any termination under this Section 9.4, the
provisions of Section 9.2 will apply, except that SBC's rights and obligations
set forth in Sections 2.1, 2.2, 2.3 and Article III of the Non-Competition
Agreement will survive until the later to occur of (i) the fifth anniversary of
the effective date of such termination and (ii) the expiration of the Initial
Term, except, that notwithstanding any other provision of this Agreement or the
Non-Competition Agreement, the SBC Entities will be permitted to publish White
Pages Directories (including white pages and classified business directories) in
order to comply with the Legal and Regulatory Requirements.

         SECTION 9.5 CHANGE OF CONTROL OF RHD.

         (a) From and after a Change of Control of RHD to a Person that is or
becomes, or any sale or transfer of all or a majority of the Publisher Business
to, a Telecom Competitor, the

                                      -32-
<PAGE>

applicable SBC Entities will have the right (exercisable in their sole
discretion by giving written notice (a "Change of Control Notice") to Publisher
during the Change of Control Window Period) to (i) terminate Publisher's
trademark license under Article 3 hereof and any related rights to use the
Licensed Marks but otherwise keep this Agreement and the other Commercial
Agreements (including the right to use Publisher's then-existing brand) in full
force and effect; provided, however, that the SBC Entities may not grant any
third party the right to use the Licensed Marks on Print Directories, for
related aspects of producing, publishing or distributing Print Directories or
for soliciting and selling Directory Advertising in connection with such
directories in the Territory, in each case until the later of (x) the Initial
Term of this Agreement and (y) the termination or expiration of the
Non-Competition Agreement, or (ii) keep this Agreement and the other Commercial
Agreements in full force and effect in their entirety (including Publisher's
rights to use the Licensed Marks) and require the Buyer to become jointly and
severally liable with RHD for its obligations under this Agreement and the other
Commercial Agreements; provided, however, that no SBC Entity shall have any such
rights if (x) Telecom Services accounted for less than 15% of the total
consolidated assets, revenues and earnings before interest and taxes,
depreciation and amortization of the Buyer for its most recently completed
fiscal year and (y) the Buyer divests and/or discontinues the provision of all
Telecom Services (other than any de minimus Telecom Services that would not
cause the buyer to be deemed a Telecom Competitor) within 180 days after the
Change of Control or its purchase of the Publisher Business. Any termination
pursuant to clause (i) of this Section 9.5(a) shall become effective on the date
specified in the Change of Control Notice, which shall not be less than 60 days
after the date on which such Change of Control Notice was given. Unless the
applicable RHD Entities exercise the termination right provided in Section
9.5(b) of this Agreement, the RHD Entities will continue to be prohibited from
using any name or brand of any Telecom Competitor (other than an Approved
Publisher Mark) or any Telecom Services (other than those provided by an SBC
Entity) on the Visible Areas of any Print Directory until the later of (i) the
fifth anniversary of the effective date of the revocation of the right to use
the Licensed Marks and (ii) the expiration of the Initial Term.

         (b) If the applicable SBC Entities terminate Publisher's rights to use
the Licensed Marks pursuant to clause (a) of this Section 9.5, at any time
during the 6-month period immediately following the date of such termination,
the Publisher will have the right to terminate all (but not less than all) the
remaining provisions of this Agreement in which case the provisions of Section
9.2 and 9.3(d)(ii) will apply.

                                   ARTICLE 10

                                SALE OF BUSINESS

         SECTION 10.1 SOLD TERRITORY.

         (a) Upon any direct or indirect sale or transfer by the SBC Entities of
all or any part of their wireline telephone business in all or any part of the
Territory (the "Sold Territory") after the date of this Agreement (whether by a
sale of assets or capital stock or by merger), the ultimate parent entity of the
purchaser of any Sold Territory (the "Purchaser") and its appropriate Affiliates
will:

                                      -33-
<PAGE>

                  (i) be entitled to the benefit of and will be required to
         assume in writing and agree to be bound by all of the SBC Entities'
         rights and obligations under this Agreement and the other Commercial
         Agreements with respect to such Sold Territory, (including but not
         limited to the applicable SBC Entities' non-compete obligations with
         respect to Print Directories and Existing IYP Directories, preferred
         provider obligations with respect to Future Electronic Directories and
         trademark license obligations set forth in the Non-Competition
         Agreement, in each case with respect to the Sold Territory);

                  (ii) have the right (exercisable in the Purchaser's sole
         discretion) to substitute any brand and trademarks other than the
         Licensed Marks (a "New ILEC Brand") for any of the brand and trademarks
         previously used by the SBC Telcos or their Affiliates in the provision
         of local telephone exchange service as the ILEC in the Sold Territory;
         and

                  (iii) if the Purchaser or any of its Affiliates effects any
         substitution pursuant to clause (ii) above, it will be obligated to
         substitute the New ILEC Brand for the Licensed Marks and to license to
         Publisher the New ILEC Brand on substantially similar terms as this
         Agreement, including the Branding Policies, and Publisher will be
         required to accept such substitution in accordance with the terms of
         this Agreement, including Article 3.

                  (iv) Upon such assumption in writing by the Purchaser and
         execution of new agreements on substantially similar terms as the
         Commercial Agreements as described in clause (i) above and Section
         10.1(c) below, the SBC Entities will have no ongoing obligations with
         respect to the this Agreement and the other Commercial Agreements in
         respect of the Sold Territory, except that SBC's rights and obligations
         set forth in Sections 2.1, 2.2, 2.3 and Article 3 of the
         Non-Competition Agreement will survive until the expiration of the Term
         of this Agreement as it applies to SBC. This Agreement and the other
         Commercial Agreements will remain in full force and effect with respect
         to the Territory (excluding the Sold Territory).

         (b) If the Purchaser, at the time of its acquisition, already publishes
directories using the New ILEC Brand in the Sold Territory and has not
substituted the New ILEC Brand for the existing ILEC brand in the Sold
Territory, the Purchaser may continue to do so if Publisher otherwise has the
exclusive right to publish Print Directories and use the existing ILEC brand on
Print Directories in the Sold Territory. If, however, the Purchaser substitutes
the New ILEC Brand for the existing ILEC brand in the Sold Territory, then
Publisher will have the exclusive right to use the New ILEC Brand for the
publishing of Print Directories in the Sold Territory and the Purchaser must
shut down any of its existing Print Directories in the Sold Territory or rebrand
them so that such directories do not use the New ILEC Brand, the Licensed Marks
or any brand or mark which Purchaser previously used on any print directory
distributed in the Sold Territory or on any Existing IYP Directory or Future
Electronic Directory for which Purchaser sold Local IYP Advertising (as defined
in the Non-Competition Agreement) in the Sold Territory.

         (c) At the closing of any sale or transfer of the Sold Territory
pursuant to Section 10.1(a), Ameritech shall cause the Purchaser and its
applicable Affiliates as contemplated by Section 10.1(a)(i) of this Agreement to
enter into separate agreements in a form

                                      -34-
<PAGE>

reasonably satisfactory to Publisher that contain substantially identical terms
and conditions as this Agreement and the other Commercial Agreements with
respect to the Sold Territory.

         (d) Notwithstanding any sale of all or any part of the wireline
telephone business in the Territory, the SBC Entities will ensure that Publisher
continues to have all rights to use the Licensed Marks that are in effect as of
the consummation of such sale pursuant to this Agreement, including Article 3,
until substitution of brands or trademarks pursuant to Sections 10.1(a)(ii),
10.1(a)(iii) and 10.1(b) of this Agreement. Upon any such substitution of a New
ILEC Brand for the Licensed Marks, Publisher will immediately cease to have any
rights with respect to the Licensed Marks in the Sold Territory.

                                   ARTICLE 11

                         NONCOMPETE AND NONSOLICITATION

         SECTION 11.1 PUBLISHER OBLIGATIONS.

         (a) During the Term, Publisher agrees that neither it nor any other RHD
Entity shall directly or indirectly engage in, manage, operate, have any profit
or other equity interest (other than less than 5% of a Person) or participate
with any third party in any business or Person (other than pursuant to this
Agreement) that engages in the business of producing, publishing and
distributing (or selling advertising for inclusion in) any Print Directory which
has a saturation distribution in the Territory; provided, however, that any RHD
Entity may produce, publish or distribute (and sell advertising for inclusion
in) specialty guides or directories containing Subscriber Listing Information or
Directional Information distributed in the Territory so long as such products do
not (i) materially compete with and are not significant substitutes for Print
Directories covered by this Agreement and the Commercial Agreements or (ii) use
or contain the Licensed Marks.

Notwithstanding the foregoing, if an RHD Entity acquires a Person or business
whose business would violate the non-compete obligations set forth in this
Section 11.1, Publisher will not thereby breach this Section 11.1(a) if such RHD
Entity in good faith attempts to divest the competing directory business or
otherwise permanently ceases publication of any competing directories and does
so divest or cease publication within 12 months of the closing of such
acquisition. In addition, if RHD is acquired by any Person that is engaged in
operations that cause Publisher to violate the non-compete obligations set forth
in this Section 11.1(a), Publisher will not be deemed to be in violation as a
result of activities of the acquiring party that exist as of the closing of such
sale, and such acquiring party may make any reasonable modifications to its
business so long as such modifications in the aggregate do not increase the
competitive effects of such business against Publisher's Print Directory
business in the Territory.

         (b) In the event of a termination of this Agreement pursuant to
Sections 9.3 of this Agreement, or any revocation of the right to use the
Licensed Marks pursuant to Section 9.5 of this Agreement, the Publisher and its
Affiliates will be prohibited from including on the Visible Areas of any Print
Directory any name or brand of a Telecom Competitor which is not an Approved
Publisher Mark or any Telecom Service (other than those provided by an SBC
Entity). The restriction under this Section 11.1(b) shall continue until the
later of (i) the fifth anniversary

                                      -35-
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of the effective date of such termination of this Agreement or revocation of the
right to use the Licensed Marks, and (ii) the expiration of the Initial Term.

         (c) During (i) the period between the date of this Agreement and the
second anniversary (or, in the case of senior sales and executive management,
the third anniversary) of the date of this Agreement and (ii) the two year
period (or, in the case of senior sales and executive management, the three year
period) following the termination of this Agreement, Publisher will not,
directly or indirectly, through one or more of its Affiliates, on behalf of
itself or any other person, recruit or otherwise solicit or induce any employee
of SBC or any of its Affiliates or any of their successors to terminate his or
her employment relationship with SBC or its Affiliates (other than Publisher and
its Subsidiaries). The foregoing will not, however, prohibit Publisher or any of
its Affiliates from publishing any general public solicitation of employment
opportunities or employing anyone who responds to such solicitation.

         SECTION 11.2 EXISTING NON-COMPETITION AGREEMENTS. The non-competition
terms of Section 6 of the Master Agreement, dated August 19, 1997, among R. H.
Donnelley Corporation, The Dun & Bradstreet Corporation, DonTech I, DonTech II,
API, Ameritech Publishing of Illinois, Inc., Ameritech, DonTech I Publishing
Company LLC and APIL Partners, and Section 14 of the Exclusive Sales Agency
Agreement, dated August 19, 1997, between APIL Partners and DonTech II, as
modified by a Letter Agreement dated November 20, 2002, by and among R. H.
Donnelley Corporation, RHD Inc., a Delaware corporation, and API, shall survive
the transactions provided in the Purchase Agreement until the expiration of this
Agreement; provided, however, nothing set forth in this Agreement or the other
Commercial Agreements shall be deemed to constitute new consideration for such
non-competition terms.

                                   ARTICLE 12

                              INTERNET DIRECTORIES

         SECTION 12.1 PUBLISHER OBLIGATIONS. Following the termination or
expiration of the Non-Compete Term (as defined in the IYP Reseller Agreement)
until the SBC Entities or the RHD Entities no longer sell Local IYP Advertising
for an Existing IYP Directory, RHD will remain obligated for the term of this
Agreement to provide SBC Directory Operations any published non-listing
information with respect to any Local IYP Advertising sold by the RHD Entities
with respect to Existing IYP Directories that SBC Directory Operations is
reasonably likely to use (subject to third party rights, which RHD will use its
commercially reasonable efforts to assist SBC Directory Operations in obtaining)
at no cost to SBC Directory Operations. SBC Directory Operations may use such
information solely for placement of Local IYP Advertising in the SBC Entities'
Existing IYP Directories and SBC Directory Operations will be obligated to
include any such Local IYP Advertising it obtains in its Existing IYP
Directories.

         SECTION 12.2 NO RIGHTS. Except to the extent otherwise provided in IYP
Reseller Agreement, each Party agrees that nothing in the Commercial Agreements
will give any Party any right to place advertising, or except as expressly
provided in Section 2.3 of the Non-Competition Agreement, otherwise participate
in any existing or future electronic directory service or platform owned or used
by any other Party.

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                                   ARTICLE 13

                            CONFIDENTIAL INFORMATION

         SECTION 13.1 NONDISCLOSURE. Each Party may disclose to the other
Confidential Information. Each Party agrees to keep Confidential Information of
the other Party confidential, and not to disclose such information to any third
Party, except to those of its employees, subcontractors, consultants and agents
with a need to know and solely for the purpose of performing the receiving
Party's obligations under this Agreement and the other Commercial Agreements and
as otherwise permitted under this Agreement and the other Commercial Agreements;
provided, that any such employees, subcontractors, consultants or agents are
informed by the recipient Party of the confidential nature of the Confidential
Information and agree to be bound by the terms no less restrictive than this
Article 13. The recipient of Confidential Information may use the Confidential
Information and make copies of Confidential Information only as reasonably
necessary to perform its obligations under this Agreement and the other
Commercial Agreements and as otherwise permitted under this Agreement and the
other Commercial Agreements. All such copies will be subject to the same
restrictions and protections as the original. Each Party will safeguard such
Confidential Information from unauthorized use or disclosure with at least the
same degree of care with which the recipient Party safeguards its own
Confidential Information. The recipient Party will be responsible for any breach
of this Article 13 by the recipient's employees, subcontractors, consultants or
agents. Confidential Information belonging to a Party that is in the possession
of the other Party will be returned, or destroyed at the disclosing Party's
request, within 30 days after a written request is delivered to the recipient,
including any copies made by the recipient Party. If either Party loses or makes
an unauthorized disclosure of the other Party's Confidential Information, it
will notify such other Party immediately and use reasonable efforts to retrieve
the lost or wrongfully disclosed information. A Party may disclose Confidential
Information which is required to be disclosed by law, a court of competent
jurisdiction or governmental or administrative agency so long as the disclosing
Party has been notified of the requirement promptly after the receiving Party
becomes aware of the requirement and so long as the receiving Party undertakes
all lawful measures to avoid disclosing such information until the disclosing
Party has had reasonable time to seek a protective order and complies with any
protective order that covers the Confidential Information to be disclosed.

         SECTION 13.2 RELIEF. Each Party agrees that the discloser of
Confidential Information would be irreparably injured by a breach of Section
13.1 by the recipient of such Confidential Information or its representatives,
and that the discloser will be entitled to seek equitable relief, including
injunctive relief and specific performance, in the event of any breach of the
provisions of Section 13.1. Such remedies will not be deemed to be the exclusive
remedies for a breach of this Agreement, but will be in addition to all other
remedies available at law or in equity.

         SECTION 13.3 TERMINATION OF AGREEMENT. The obligations and rights under
this Article 13 will survive the termination of this Agreement for a period of
three years from the effective date of such cancellation or termination.

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                                   ARTICLE 14

                         REPRESENTATIONS AND WARRANTIES

         SECTION 14.1 APPLICABLE SBC ENTITIES REPRESENTATIONS AND WARRANTIES.
Each of Ameritech, SBC Directory Operations and SBC Licensor represents and
warrants to RHD that it has the power and authority to enter into this Agreement
and to grant the rights it is granting hereunder and that Ameritech Services has
the power and authority to enter into the Subscriber Listing Agreement and to
grant the rights it is granting thereunder.

         SECTION 14.2 APPLICABLE RHD ENTITIES REPRESENTATIONS AND WARRANTIES.
RHD represents and warrants to Ameritech that each of it, APIL Partners and
DonTech II has the power and authority to enter into this Agreement.

         SECTION 14.3 DISCLAIMER OF WARRANTIES. Except as expressly set forth in
this Article 14, each Party makes no representation or warranty under this
Agreement, and the Parties hereby disclaim all other warranties, whether
express, implied or statutory, including any warranty of merchantability,
fitness for a particular purpose, title, or noninfringement.

                                   ARTICLE 15

                    INDEMNIFICATION; LIMITATION OF LIABILITY

         SECTION 15.1 PUBLISHER INDEMNITY. RHD will defend, hold harmless and
indemnify each SBC Entity and its officers, directors, shareholders, employees,
contractors, agents and representatives from and against any and all losses,
damages, claims, demands, complaints, suits, liabilities, fines, penalties,
costs, obligations, settlement payments, awards, judgments, deficiencies or
other charges ("Losses") and any and all expenses incurred in connection with
investigating, defending or asserting any claim, complaint, action, suit or
proceeding ("Expenses") arising out of, resulting from or based upon any pending
or threatened claim, complaint, action, proceeding or suit by any third party,
whether based on contract, tort or otherwise, arising out of or in connection
with: (a) any errors, omissions, refusals to accept advertising,
misclassification or misuse of information, claimed or actual, concerning any of
the Print Directories, except to the extent resulting from any errors, omissions
or misclassifications in the Subscriber Listing Information provided by the SBC
Telcos under the Subscriber Listings Agreement; (b) any other claims by
advertisers with respect to Print Directories; (c) any breach of this Agreement
or the Subscriber Listing Agreement by Publisher; (d) Publisher's activities
with respect to the production, publishing and distribution of Print Directories
(excluding any matters as to which Ameritech has an indemnification obligation
under Section 15.2); (e) the use of the Licensed Marks by Publisher in violation
of this Agreement; (f) breach by RHD of any of its representations or warranties
set forth in Section 14.2; and (g) any published information with respect to any
Local IYP Advertising for Existing IYP Directories or Future Electronic
Directories provided to any SBC Entity by any RHD Entity (other than to the
extent no RHD Entity had any role in creating any such information, in which
case the applicable RHD Entity will assign any indemnification rights or other
contractual or legal recourse it may have with respect to such information to
SBC Directory Operations) and provided to SBC Directory Operations pursuant to
Section 12.1 of this Agreement.

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<PAGE>

         SECTION 15.2 SBC ENTITIES INDEMNITY. Ameritech will defend, hold
harmless and indemnify Publisher and each of its Affiliates, officers,
directors, shareholders, employees, contractors, agents and representatives
(collectively, the "Publisher Indemnified Parties") from and against any and all
Losses and Expenses arising out of, resulting from or based upon (i) any breach
of the Subscriber Listing Agreement or (ii) any pending or threatened claim,
complaint, action, proceeding or suit by any third party, whether based on
contract, tort or otherwise, arising out of or in connection with: (a) claims
resulting from errors, omissions or misclassifications in the Subscriber Listing
Information provided by the SBC Telcos except to the extent any such matter
occurred because, or would have occurred if, SBC simply passed information it
received from the CLEC to the RHD Entities in the same format received from such
CLEC, in which case the applicable SBC Entity will assign any indemnification
rights or other contractual or legal recourse it may have with respect to such
information to Publisher; (b) any breach of this Agreement or the Subscriber
Listings Agreement by an SBC Entity; (c) breach by the applicable SBC Entity of
any of its representations or warranties set forth in Section 14.1; (d) claims
relating to Telco-Sold White Pages Products to the extent not resulting from a
breach of this Agreement or the other Commercial Agreements by RHD or Publisher
or any services provided by the SBC Telcos, including without limitation, local,
long distance, wireless or other telecommunications services; (e) any failure to
satisfy the Legal and Regulatory Requirements accruing prior to the date of this
Agreement; (f) any breach of Article III of this Agreement by SBC Licensor; and
(g) the use of the Licensed Marks by Publisher in accordance with the terms of
this Agreement.

         SECTION 15.3 PROCEDURE. Promptly after receipt by the indemnified party
of notice by a third party of a claim or of the commencement of any action or
proceeding with respect to which such indemnified party may be entitled to
receive payment from the other party for any Losses or Expenses, such
indemnified party will notify the indemnifying party of the notice of such claim
or of the commencement of such action or proceeding; provided, however, that the
failure to so notify the indemnifying party will relieve the indemnifying party
from liability under this Agreement with respect to such claim, action or
proceeding only if, and only to the extent that, such failure to notify the
indemnifying party results in the forfeiture by the indemnifying party of rights
and defenses otherwise available to the indemnifying party with respect to such
claim, action or proceeding. The indemnifying party will have the right, upon
written notice delivered to the indemnified party, to assume control of the
defense of such claim, action or proceeding, including the employment of counsel
reasonably satisfactory to the indemnified party and the payment of the fees and
disbursements of such counsel; provided that RHD may not assume control of the
defense of any claim, action or proceeding involving regulatory matters. In any
claim, action or proceeding with respect to which indemnification is being
sought hereunder, the indemnified party or the indemnifying party, whichever is
not assuming the defense of such action, will have the right to participate in
such matter and to retain its own counsel at such party's own expense. The
indemnifying party or the indemnified party, as the case may be, will at all
times use reasonable efforts to keep the indemnifying party or the indemnified
party, as the case may be, reasonably apprised of the status of the defense of
any action the defense of which they are maintaining and to cooperate (at the
expense of the indemnifying party) in good faith with each other with respect to
the defense of any such action. If the indemnifying party has assumed the
defense of a claim, action or proceeding, no indemnified party may settle or
compromise such matter or consent to the entry of any judgment with respect to
such matter without the prior written consent of the indemnifying party. An
indemnifying party may not,

                                      -39-
<PAGE>

without the prior written consent of the indemnified party, settle or compromise
any claim or consent to the entry of any judgment with respect to which
indemnification is being sought hereunder unless (i) simultaneously with the
effectiveness of such settlement, compromise or consent, the indemnifying party
pays in full any obligation imposed on the indemnified party by such settlement,
compromise or consent (ii) such settlement, compromise or consent contains a
complete release of the indemnified party and its Affiliates and their
respective directors, officers and employees and (iii) such settlement,
compromise or consent does not contain any equitable order, judgment or term
which in any manner affects, restrains or interferes with the business of the
indemnified party or any of the indemnified party's Affiliates. In the event an
indemnified party will claim a right to payment pursuant to this Agreement not
involving a third party claim covered by this Article 15, such indemnified party
will send written notice of such claim to the appropriate indemnifying party.
Such notice will specify the basis for such claim.

         SECTION 15.4 ERRORS AND OMISSIONS.

         (a) Subject to applicable law, Ameritech agrees to limit, or cause to
limit, by tariff or contract, its own and its contractors' and agents' (and
hence Publisher's) liability to any Subscriber for any error or omission in any
Subscriber Listing Information to no more than the cost, if any, assessed to the
Subscriber for directory listing services.

         (b) Subject to applicable law, RHD agrees to limit, or cause to limit,
by contract, its own and its contractors' and agents' (and hence SBC's)
liability to any advertiser for any error or omission in any Directory
Advertising or Local IYP Advertising to no more than the cost assessed to the
advertiser for such Directory Advertising or Local IYP Advertising.

                                   ARTICLE 16

                  ADDITIONAL REGULATORY REQUIREMENTS AND COSTS

         SECTION 16.1 REGULATORY REQUIREMENTS.

         (a) Subject to Section 16.1(b) of this Agreement, Publisher will abide
by and implement any changes related to the production, publishing and
distribution of Print Directories that are required in order to comply with the
Legal and Regulatory Requirements. This obligation includes maintaining,
retaining and producing upon request all records sufficient to show that
Publisher has complied with the Legal and Regulatory Requirements.

         (b) SBC Directory Operations will be responsible for promptly notifying
Publisher of any changes to any Legal and Regulatory Requirements ("Regulatory
Changes"). The failure of SBC Directory Operations to notify Publisher of any
Regulatory Change will not relieve Publisher of its obligations to fulfill the
Legal and Regulatory Requirements if Publisher knew of any such Regulatory
Change. Following the date of this Agreement, notwithstanding its role as agent
for the SBC Telcos in terms of satisfying the Legal and Regulatory Requirements
with respect to the Print Directories, Publisher will (i) bear the full burden
of any incremental costs incurred in connection with the production, publication

                                      -40-
<PAGE>

and distribution of the Print Directories resulting from Regulatory Changes
relating to the Print Directories; and/or (ii) enjoy the full benefit of any
incremental cost savings realized in connection with the production, publication
and distribution of the Print Directories resulting from Regulatory Changes
relating to the Print Directories; provided, however, that SBC Directory
Operations will reimburse Publisher for any incremental costs incurred by
Publisher in connection with the production, publication and distribution of the
Print Directories in the Territory resulting from Publisher's compliance with
Regulatory Changes from and after date of this Agreement to the extent (but only
to the extent) that such costs are actually incurred by Publisher and such
Regulatory Changes (x) are attributable to an SBC Entity's interaction with
regulators and its agreement to make telephone directory concessions in exchange
for desired outcomes in favor of any other line of its business or (y) are not
legally or regulatorily mandated, arise under an agreement of the type referred
to in clause (i) of the definition of Legal and Regulatory Requirements and are
not consistent with the directory related obligations of the SBC Entities under
such agreements generally in areas outside the Territory. SBC Directory
Operations will have a right to audit any changes in Publisher's costs
attributable to any Regulatory Changes for which Publisher seeks reimbursement
hereunder.

                                   ARTICLE 17

                                  SBC SERVICES

         SECTION 17.1 SBC SERVICES. For any Telecom Service, RHD for itself and
on behalf of its Subsidiaries will give the applicable SBC Entity the
opportunity to negotiate with RHD, for 30 days on a non-exclusive basis, a
mutually acceptable agreement under which such SBC Entity might become a
provider of such Telecom Service for RHD and its Subsidiaries for an agreed upon
term and each party agrees to conduct such negotiations in good faith; provided,
however, that (i) if such SBC Entity makes a binding offer to RHD or its
Subsidiaries during such 30-day period setting forth in reasonable detail the
price and all other material terms and conditions on which it is prepared to
agree to perform such services, then RHD and its Subsidiaries will not enter
into any agreement with a third party to provide such services unless the price
and such other material terms and conditions of such third party agreement are,
in the aggregate and in RHD's reasonable judgment, more favorable to it and its
Subsidiaries than those offered by such SBC Entity to it and its Subsidiaries
and (ii) the foregoing will not impose any obligations on either party to agree
to or enter into any such agreement. Neither RHD nor any of its Subsidiaries
will enter into any agreement with any third party to receive any Telecom
Service which agreement has a term of more than three years and, within a
commercially reasonable period before the expiration of the term of any such
agreement, RHD will initiate a new preferred provider process prior to renewing,
extending or replacing such agreement.

         SECTION 17.2 EXISTING RHD OBLIGATIONS. With respect to any Telecom
Service, the requirements of Section 17.1 of this Agreement shall not apply to
any RHD Entity to the extent that such RHD Entity has an existing contractual
arrangement with a third party for such Telecom Service as of the date of this
Agreement until the expiration of such arrangement in accordance with its terms.

                                      -41-
<PAGE>

                                   ARTICLE 18

                               DISPUTE RESOLUTION

         SECTION 18.1 DISPUTE RESOLUTION. The Parties will discuss and attempt
to resolve in good faith any issue, dispute or controversy arising out of or
relating to this Agreement and the other Commercial Agreements.

         SECTION 18.2 GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED, CONSTRUED
AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK WITHOUT
REFERENCE TO THE CONFLICT OF LAWS PRINCIPLES THEREOF.

         SECTION 18.3 FORUM SELECTION. Each Party irrevocably submits to the
jurisdiction of the Federal and state courts in the Borough of Manhattan, The
City of New York for the resolution of any and all disputes relating to this
Agreement and waives any and all objections it might otherwise have to such
jurisdiction and venue.

         SECTION 18.4 WAIVER OF JURY TRIAL. EACH PARTY WAIVES ITS RIGHT TO A
JURY TRIAL IN ANY COURT ACTION ARISING AMONG ANY OF THE PARTIES, WHETHER UNDER
OR RELATING TO THIS AGREEMENT, AND WHETHER MADE BY CLAIM, COUNTER-CLAIM, THIRD
PARTY CLAIM OR OTHERWISE.

         The agreement of each party to waive its right to a jury trial will be
binding on its successors and assigns and will survive the termination of this
Agreement.

         SECTION 18.5 ATTORNEYS' FEES. The prevailing Party in any formal
dispute will be entitled to reasonable attorneys' fees and costs, including
reasonable expert fees and costs. This provision will not apply if the
prevailing Party rejected a written settlement offer that exceeds the prevailing
Party's recovery.

         SECTION 18.6 CUMULATIVE REMEDIES. No right or remedy in this Agreement
conferred upon or reserved to either Party is intended to be exclusive of any
other right or remedy, and each and every right and remedy will be cumulative
and in addition to any other right or remedy under this Agreement or under
applicable law, whether now or hereafter existing. The Parties agree that
irreparable damage would occur in the event any provision of this Agreement was
not performed in accordance with its terms and that the Parties will be entitled
to specific performance and injunctive relief (without the necessity of posting
bond) in addition to any other remedy to which they are entitled at law or
equity.

                                   ARTICLE 19

                                     GENERAL

         SECTION 19.1 ASSIGNMENT. Except as provided in Section 10.1 of this
Agreement, neither Party may assign all or any of its rights or obligations
under the Agreement without the prior written consent of the other Party, except
that, subject to the terms and conditions of this Agreement, either Party may
assign all of its rights and obligations under the Agreement (a) in

                                      -42-
<PAGE>

connection with a sale of all or substantially all of its assets or by merger or
consolidation if the purchaser assumes in writing all of the assigning Party's
rights and obligations under this Agreement and the other Commercial Agreements
in a form reasonably acceptable to the other Party and (b) to (i) any of its
Affiliates or (ii) any lender or other party as collateral for any financing;
provided, that no such assignment will relieve such Party of any of its
obligations under this Agreement.

         SECTION 19.2 RHD GUARANTEE.

         (a) RHD irrevocably and unconditionally guarantees the payment and
performance by each other RHD Entity of each and every representation, warranty,
covenant, agreement and other obligation of such RHD Entity under this Agreement
and the other Commercial Agreements (collectively, the "RHD Obligations") for
the benefit of Ameritech and SBC Directory Operations (the "RHD Guaranteed
Parties"). RHD shall exercise all of its corporate power and authority to cause
the RHD Entities to perform the RHD Obligations.

         (b) RHD acknowledges and agrees that the guarantee in Section 19.2(a)
above (the "RHD Guarantee") is full and unconditional, and no release or
extinguishment of any of the RHD Entities' obligations or liabilities (other
than in accordance with the terms of this Agreement or other applicable
Commercial Agreement), whether by decree in any bankruptcy proceeding or
otherwise, will affect the continuing validity and enforceability of this RHD
Guarantee. RHD's obligations under this RHD Guarantee shall not be affected by
any circumstance relating to the RHD Obligations that might otherwise constitute
a legal or equitable discharge of or defense to RHD not available to the other
RHD Entities.

         (c) The RHD Guarantee is a guarantee of payment and performance, and
not of collection. In the event that any payment to an RHD Guaranteed Party is
rescinded or must otherwise be returned for any reason whatsoever, RHD shall
remain liable hereunder with respect to such RHD Obligations as if such payment
had not been made.

         (d) RHD hereby waives, for the benefit of the RHD Guaranteed Parties,
to the fullest extent permitted by law, any defenses or benefits that may be
derived from or afforded by law that limit the liability of or exonerate
guarantors or sureties, except to the extent that any such defense is available
with respect to claims directly against any other RHD Entity. Without limiting
the foregoing, RHD reserves the right to assert defenses which any other RHD
Entity may have to payment or performance of any RHD Obligations other than
defenses arising from the bankruptcy or insolvency of an entity comprising such
RHD Entity and other defenses expressly waived hereby.

         SECTION 19.3 SBC GUARANTEES.

         (a) Ameritech irrevocably and unconditionally guarantees the payment
and performance by each other SBC Entity, and SBC Directory Operations
irrevocably and unconditionally guarantees the payment and performance by SBC
Licensor, of each and every representation, warranty, covenant, agreement and
other obligation of such SBC Entity under this Agreement and the other
Commercial Agreements (collectively, the "SBC Obligations") for the benefit of
RHD and Publisher (the "SBC Guaranteed Parties"). Each of Ameritech and SBC

                                      -43-
<PAGE>

Directory Operations shall exercise all of its corporate power and authority to
cause the other SBC Entities or, in the case of SBC Directory Operations, SBC
Licensor to perform the SBC Obligations.

         (b) Each of Ameritech and SBC Directory Operations acknowledges and
agrees that the guarantees in Section 19.3(a) above (collectively, the "SBC
Guarantee") is full and unconditional, and no release or extinguishment of any
of the SBC Entities' or, in the case of SBC Directory Operations, SBC Licensor's
obligations or liabilities (other than in accordance with the terms of this
Agreement or other applicable Commercial Agreement), whether by decree in any
bankruptcy proceeding or otherwise, will affect the continuing validity and
enforceability of this SBC Guarantee. Neither Ameritech's nor SBC Directory
Operations' obligations under this SBC Guarantee shall be affected by any
circumstance relating to the SBC Obligations that might otherwise constitute a
legal or equitable discharge of or defense to Ameritech or SBC Directory
Operations not available to the other SBC Entities or, in the case of SBC
Directory Operations, to SBC Licensor.

         (c) The SBC Guarantee is a guarantee of payment and performance, and
not of collection. In the event that any payment to an SBC Guaranteed Party is
rescinded or must otherwise be returned for any reason whatsoever, each of
Ameritech and SBC Directory Operations shall remain liable hereunder with
respect to its respective SBC Obligations as if such payment had not been made.

         (d) Each of Ameritech and SBC Directory Operations hereby waives, for
the benefit of the SBC Guaranteed Parties, to the fullest extent permitted by
law, any defenses or benefits that may be derived from or afforded by law that
limit the liability of or exonerate guarantors or sureties, except to the extent
that any such defense is available with respect to claims directly against any
other SBC Entity or, in the case of SBC Directory Operations, against SBC
Licensor. Without limiting the foregoing, each of Ameritech and SBC Directory
Operations reserves the right to assert defenses which any other SBC Entity or,
in the case of SBC Directory Operations, SBC Licensor may have to payment or
performance of any SBC Obligations other than defenses arising from the
bankruptcy or insolvency of an entity comprising such SBC Entity and other
defenses expressly waived hereby.

         SECTION 19.4 SUBCONTRACTORS. Notwithstanding the prohibition on
sublicensing or outsourcing set forth in the Subscriber Listings Agreement and
Section 2.1 hereof, any Party may subcontract or outsource with third parties or
Affiliates of such Party (except, in the case of Publisher, to a Telecom
Competitor) for the performance of any of such Party's obligations under this
Agreement. If any obligation is performed for either Party through a
subcontractor or outsource service provider, such Party will remain fully
responsible for the performance of this Agreement in accordance with its terms,
including any obligations it performs through subcontractors or outsource
service providers, and such Party will be solely responsible for payments due to
its subcontractors or outsource service providers. No contract, subcontract or
other agreement entered into by either Party with any third party in connection
with the provision of services under this Agreement will provide for any
indemnity, guarantee or assumption of liability by, or other obligation of, the
other Party with respect to such arrangement, except as consented to in writing
by the other Party. No subcontractor or outsource service provider will be
deemed a third party beneficiary for any purposes under this Agreement.

                                      -44-
<PAGE>

         SECTION 19.5 RELATIONSHIP. Nothing contained in this Agreement shall be
construed to create the relationship of employer and employee between any SBC
Entity and Publisher, franchisor - franchisee, or to make any SBC Entity or
Publisher partners, joint venturer or co-employer of the other, or result in
joint service offerings to their respective customers.

         SECTION 19.6 NOTICES. Any notice required or permitted under this
Agreement will be in writing and will be hand-delivered, sent by confirmed
facsimile or mailed by overnight express mail. Notice will be deemed to have
been given when such notice is received. Addresses for notices are as follows:

             If to an SBC Entity:

                   Ameritech Corporation
                   c/o SBC Communications, Inc.
                   175 East Houston
                   San Antonio, Texas 78205
                   Attention:  Wayne Watts, Esq.
                   Facsimile:  210-351-3257

                   and

                   SBC Directory Operations, Inc.
                   One SBC Center
                   St. Louis, Missouri 63101
                   Attention:  Linda Legg, Esq.
                   Facsimile:  314-242-8992

             With a copy to:

                   Sullivan & Cromwell LLP
                   125 Broad Street
                   New York, New York 10016
                   Attention:  Duncan C. McCurrach
                   Facsimile:  212-558-3588

             If to an RHD Entity:

                   R. H. Donnelley Corporation 1001
                   Winstead Drive Cary, North Carolina
                   27513 Attention: Robert J. Bush
                   Facsimile: 919-297-1518

             With copy to:

                   Jones Day
                   222 East 41st Street

                                      -45-
<PAGE>

                   New York, New York 10017
                   Attention:  John J. Hyland, Esq.
                   Facsimile:  212-755-7306

or at such other address as either Party may provide to the other by written
notice.

         SECTION 19.7 INDEPENDENT CONTRACTOR. The relationship between the
Parties is that of an independent contractor. Each Party will be solely
responsible for such Party's employees, including compliance with all employment
laws, regulations, and rules and payment of wages, benefits and employment taxes
such as Social Security, unemployment, workers compensation and federal and
state withholding with respect to such employees.

         SECTION 19.8 ENTIRE AGREEMENT. The Commercial Agreements constitute the
entire understanding and agreement of the Parties concerning the subject matter
of this Agreement and the other Commercial Agreements, and supersede any prior
agreements, representations, statements, understandings, proposals, undertakings
or negotiations, whether written or oral, with respect to the subject matter
expressly set forth in the Commercial Agreements.

         SECTION 19.9 SEVERABILITY. If any term, condition or provision of this
Agreement is held to be invalid or unenforceable for any reason, such invalidity
will not invalidate the entire Agreement, unless such construction would be
unreasonable. This Agreement will be construed as if it did not contain the
invalid or unenforceable provision or provisions, and the rights and obligations
of each Party will be construed and enforced accordingly, except that in the
event such invalid or unenforceable provision or provisions are essential
elements of this Agreement and substantially impair the rights or obligations of
either Party, the Parties will promptly negotiate in good faith a replacement
provision or provisions.

         SECTION 19.10 COMPLIANCE WITH LAWS/REGULATIONS. Subject to Article 16,
each Party will comply with all federal, state, and local laws, regulations,
rules, ordinances and orders relating to the performance of its obligations and
the use of services provided under the Agreement, including any rulings,
modifications, regulations or orders of the Federal Communications Commission
and/or any applicable state utility commission to the extent this Agreement is
subject to the jurisdiction of such regulatory authority.

         SECTION 19.11 FORCE MAJEURE. Neither Party will be liable for any delay
or failure in performance of any part of this Agreement caused by a Force
Majeure condition, including acts of God, a public enemy or terrorism, fires,
floods, freight embargoes, earthquakes, volcanic actions, wars (whether against
a nation or otherwise), civil disturbances or other similar causes beyond the
reasonable control of the Party claiming excusable delay or other failure to
perform (a "Force Majeure"). If any Force Majeure condition occurs, the Party
whose performance fails or is delayed because of such Force Majeure condition
will give prompt notice to the other Party, will use commercially reasonable
efforts to perform in spite of the Force Majeure condition and upon cessation of
such Force Majeure condition will give like notice and commence performance
under the Agreement as promptly as reasonably practicable.

         SECTION 19.12 THIRD PARTY BENEFICIARIES. This Agreement is intended
solely for the benefit of the Parties, and no third-party beneficiaries are
created by this Agreement. This

                                      -46-
<PAGE>

Agreement does not provide and should not be construed to provide third parties
with any remedy, claim, liability, reimbursement, cause of action or other
privilege.

         SECTION 19.13 BINDING EFFECT. This Agreement will be binding on and
inure to the benefit of the Parties, and their respective successors and
permitted assigns.

         SECTION 19.14 WAIVERS. No waiver of any provision of this Agreement,
and no consent to any default under this Agreement, will be effective unless the
same is in writing and signed by an officer of the Party against whom such
waiver or consent is claimed. In addition, no course of dealing or failure of a
Party strictly to enforce any term, right or condition of this Agreement will be
construed as a waiver of such term, right or condition. Waiver by either Party
of any default by the other Party will not be deemed a waiver of any subsequent
or other default.

         SECTION 19.15 EXHIBITS. Exhibits to this Agreement are incorporated and
made a part of this Agreement. In the event of a conflict between the terms of
this Agreement and an exhibit to this Agreement, the terms of this Agreement
will override and govern.

         SECTION 19.16 HEADINGS. The headings and numbering of sections and
paragraphs in this Agreement are for convenience only and will not be construed
to define or limit any of the terms in this Agreement or affect the meaning or
interpretation of this Agreement.

         SECTION 19.17 SURVIVAL. Any liabilities or obligations of a Party for
acts or omissions occurring prior to the cancellation or termination of this
Agreement and any obligations of a Party under any other provisions of this
Agreement which, by their express terms, are contemplated to survive (or be
performed after) termination of this Agreement (subject to any time limitations
specified therein) will survive the cancellation or termination of this
Agreement.

         SECTION 19.18 MODIFICATIONS. No amendments, deletions, additions or
other modifications to this Agreement will be binding unless evidenced in
writing and signed by an officer of each of the respective parties hereto.

         SECTION 19.19 COUNTERPARTS. This Agreement may be executed in any
number of counterparts, and each such counterpart will be deemed to be an
original instrument, but all such counterparts together will constitute but one
agreement. This Agreement will become effective when one or more counterparts
have been signed by each and delivered to the other Party, it being understood
that the Parties need not sign the same counterpart.

                            [SIGNATURE PAGE FOLLOWS]

                                      -47-
<PAGE>

         IN WITNESS WHEREOF, the Parties have caused this Agreement to be duly
executed as of the day and year first above written.

                                   R. H. DONNELLEY CORPORATION

                                   By: /s/ Robert J. Bush
                                       ----------------------------------------
                                       Robert J. Bush
                                       Vice President, General Counsel
                                       and Corporate Secretary

                                       R.H. DONNELLEY PUBLISHING & ADVERTISING
                                       OF ILLINOIS PARTNERSHIP

                                   By: /s/ Robert J. Bush
                                       ----------------------------------------
                                       Robert J. Bush
                                       Vice President, General Counsel
                                       and Corporate Secretary

                                       DONTECH II PARTNERSHIP

                                   By: /s/ Robert J. Bush
                                       ----------------------------------------
                                       Robert J. Bush
                                       Vice President, General Counsel
                                       and Corporate Secretary

                                       AMERITECH CORPORATION

                                   By: /s/ James S. Kahan
                                       ----------------------------------------
                                       Name:James S. Kahan
                                       Title: Sr. Exec. VP - Corp. Dev.

                                       SBC DIRECTORY OPERATIONS, INC.

                                   By: /s/ Dennis Payne
                                       ----------------------------------------
                                       Name:Dennis Payne
                                       Title: President and CEO

                                       SBC KNOWLEDGE VENTURES, L.P.

                                       By: SBC Knowledge Ventures GP, Inc.,
                                           its general partner

                                   By: /s/ Abha S. Divine
                                       ----------------------------------------
                                       Name: Abha S. Divine
                                       Title: President and CEO

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