Document:

EX-10.10

 Exhibit 10.10 

EXECUTION VERSION 

ON24, INC. 
 FIFTH
AMENDED AND RESTATED 
 LOAN AND SECURITY AGREEMENT 

 This FIFTH AMENDED AND RESTATED LOAN AND SECURITY AGREEMENT (this “Agreement”) is entered into as
of January 16, 2019, by and between Comerica Bank (“Bank”) and On24, Inc. (“Borrower”). 
 RECITALS 

A. Borrower and Bank are parties to that certain Fourth Amended and Restated Loan and Security Agreement dated as of April 1, 2013, as
amended from time to time, including without limitation, by that certain First Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of October 24, 2013, Second Amendment to Fourth Amended and Restated Loan and Security
Agreement, dated as of April 4, 2014, Third Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of December 29, 2014, Fourth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of
May 15, 2015, Fifth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of March 31, 2016, Sixth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of December 31, 2016, Seventh
Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of March 31, 2017, Eighth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of June 28, 2017, Ninth Amendment to Fourth Amended and
Restated Loan and Security Agreement, dated as of September 29, 2017, Tenth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of December 14, 2017, Eleventh Amendment to Fourth Amended and Restated Loan and
Security Agreement, dated as of December 31, 2017, Twelfth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of March 29, 2018, Thirteenth Amendment to Fourth Amended and Restated Loan and Security Agreement,
dated as of June 19, 2018 and Fourteenth Amendment to Fourth Amended and Restated Loan and Security Agreement, dated as of August 29, 2018 (collectively, together with any other related documents, the “Prior Loan and Security
Agreement”), pursuant to which Bank agreed to extend and make loans available to Borrower upon terms and conditions contained therein. 

B. Borrower and Bank desire to amend and restate the Prior Loan and Security Agreement to, among other things, revise the financial covenants
under Section 6.7 of the Prior Loan and Security Agreement, revise the Borrowing Base formula, add a sublimit for corporate credit cards, and extend the Revolving Maturity Date in effect immediately prior to the Amended and Restated Effective
Date, all in accordance with the terms set forth in this Agreement. 
 C. Bank is willing to amend and restate the Prior Loan and Security
Agreement, subject to the terms and conditions hereinafter set forth and the documents to be executed in connection herewith. 
 AGREEMENT

 The parties agree as follows: 

1. DEFINITIONS AND CONSTRUCTION. 

1.1 Definitions. As used in this Agreement, all capitalized terms shall have the definitions set forth on Exhibit A. Any term used in
the Code and not defined herein shall have the meaning given to the term in the Code. 
 1.2 Accounting Terms. Any accounting term not
specifically defined on Exhibit A shall be construed in accordance with GAAP and all calculations shall be made in accordance with GAAP. The term “financial statements” shall include the accompanying notes and schedules. 

2. LOAN AND TERMS OF PAYMENT. 

2.1 Credit Extensions. 

(a) Promise to Pay. Borrower promises to pay to the order of Bank, in lawful money of the United States, the aggregate unpaid principal
amount of all Credit Extensions made by Bank to Borrower, together with interest on the unpaid principal amount of such Credit Extensions at rates in accordance with the terms hereof. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 1	  	January 16, 2019

 (b) Advances Under Revolving Line. 

(i) Amount. Subject to and upon the terms and conditions of this Agreement Borrower may request Advances in an aggregate outstanding
amount not to exceed the lesser of (A) the Revolving Line or (B) the Borrowing Base, less (x) the aggregate face amount of Letters of Credit issued under the Letter of Credit Sublimit, and (y) the aggregate limits of the
corporate credit cards issued to Borrower and merchant credit card processing reserves under the Credit Card Services Sublimit. Except as otherwise set forth in this Agreement, amounts borrowed pursuant to this Section 2.1(b) may be repaid and re-borrowed at any time prior to the Revolving Maturity Date, at which time all Advances under this Section 2.1(b) shall be immediately due and payable. Borrower may prepay any Advances at any time without
penalty or premium. 
 (ii) Form of Request. Whenever Borrower desires an Advance, Borrower will notify Bank (which notice shall be
irrevocable) no later than 3:00 p.m. Pacific time (1:00 p.m. Pacific time for wire transfers), on the Business Day that the Advance is to be made. Each such notice shall be made in accordance with the Prime Referenced Rate Addendum. Bank is
authorized to make Advances under this Agreement, based upon instructions received from a Responsible Officer or a designee of a Responsible Officer, or without instructions if in Bank’s discretion such Advances are necessary to meet
Obligations which have become due and remain unpaid. The notice shall be signed by a Responsible Officer or a designee of a Responsible Officer. Bank shall be entitled to rely on any notice given by a person who Bank reasonably believes to be a
Responsible Officer or a designee thereof, and Borrower shall indemnify and hold Bank harmless for any damages or loss suffered by Bank as a result of such reliance. Bank will credit the amount of Advances made under this Section 2.1(b) to
Borrower’s deposit account. 
 (iii) Letter of Credit Sublimit. Subject to the availability under the Revolving Line, and in reliance
on the representations and warranties of Borrower set forth herein, at any time and from time to time from the date hereof through the Business Day immediately prior to the Revolving Maturity Date, Bank shall issue for the account of Borrower such
Letters of Credit as Borrower may request by delivering to Bank a duly executed letter of credit application on Bank’s standard form; provided, however, that the outstanding and undrawn amounts under all such Letters of Credit (i) shall
not at any time exceed the Letter of Credit Sublimit, and (ii) shall be deemed to constitute Advances for the purpose of calculating availability under the Revolving Line. Any drawn but unreimbursed amounts under any Letters of Credit shall be
charged as Advances against the Revolving Line. All Letters of Credit shall be in form and substance and shall include terms (including, without limitation, the expiration date thereof) acceptable to Bank in its sole discretion and shall be subject
to the terms and conditions of Bank’s form application and letter of credit agreement. Borrower will pay any standard issuance and other fees that Bank notifies Borrower it will charge for issuing and processing Letters of Credit. 

(iv) Credit Card Services Sublimit. Subject to the terms and conditions of this Agreement, Borrower may request corporate credit cards
and standard and e-commerce merchant account services from Bank (collectively, the “Credit Card Services”). The aggregate limit of the corporate credit cards and merchant credit card processing
reserves shall not exceed the Credit Card Services Sublimit, provided that availability under the Revolving Line shall be reduced by the aggregate limits of the corporate credit cards issued to Borrower and merchant credit card processing reserves.
In addition, Bank may, in its sole discretion, charge as Advances any amounts that become due or owing to Bank in connection with the Credit Card Services. The terms and conditions (including repayment and fees) of such Credit Card Services shall be
subject to the terms and conditions of the Bank’s standard forms of application and agreement for the Credit Card Services, which Borrower hereby agrees to execute. 

(v) Collateralization of Obligations Extending Beyond Maturity. If Borrower has not secured to Bank’s reasonable satisfaction its
obligations with respect to any Letters of Credit or Credit Card Services that may extend beyond the Revolving Maturity Date, then, effective as of the Revolving Maturity Date, the balance in any deposit accounts held by Bank and the certificates of
deposit or time deposit accounts issued by Bank in Borrower’s name (and any interest paid thereon or proceeds thereof, including any amounts payable upon the maturity or liquidation of such certificates or accounts), shall automatically secure
such 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 2	  	January 16, 2019

 
obligations to the extent of the then continuing or outstanding and undrawn Letters of Credit or Credit Card Services; provided, however, that if there are insufficient balances in such accounts
to secure such obligations, Borrower shall immediately deposit such additional funds as are necessary to fully secure such obligations. Borrower authorizes Bank to hold such balances in pledge and to decline to honor any drafts thereon or any
requests by Borrower or any other Person to pay or otherwise transfer any part of such balances for so long as the Letters of Credit or Credit Card Services are outstanding or continue. 

2.2 Overadvances. If the aggregate amount of the outstanding Advances exceeds the lesser of the Revolving Line or the Borrowing Base,
less (x) the aggregate face amount of Letters of Credit issued under the Letter of Credit Sublimit, and (y) the aggregate limits of the corporate credit cards issued to Borrower and merchant credit card processing reserves under the Credit
Card Services Sublimit at any time Borrower shall immediately pay to Bank, in cash, the amount of such excess. 
 2.3 Interest Rates,
Payments and Calculations. 
 (a) Interest Rates. 

(i) Advances. Except as set forth in Section 2.3(b), the Advances shall bear interest, on the outstanding daily balance thereof,
at the interest rate set forth in the Prime Referenced Rate Addendum attached hereto as Exhibit F. 
 (b) Payments. Interest
hereunder shall be due and payable on the first (1st) Business Day of each month during the term hereof. Bank may, at its option, charge such interest, all Bank Expenses, and all Periodic Payments against any of Borrower’s deposit accounts or
against the Revolving Line, in which case those amounts shall thereafter accrue interest at the rate then applicable hereunder. Any interest not paid when due shall be compounded by becoming a part of the Obligations, and such interest shall
thereafter accrue interest at the rate then applicable hereunder. All payments shall be free and clear of any taxes, withholdings, duties, impositions or other charges, to the end that Bank will receive the entire amount of any Obligations payable
hereunder, regardless of source of payment. 
 (c) Crediting Payments. Prior to the occurrence of an Event of Default, Bank shall
credit a wire transfer of funds, check or other item of payment to such deposit account or Obligation as Borrower specifies, except that to the extent Borrower uses the Advances to purchase Collateral, Borrower’s repayment of the Advances shall
apply on “first-in-first-out” basis so that the portion of the Advances used to purchase a particular item of
Collateral shall be paid in the chronological order the Borrower purchased the Collateral. After the occurrence of an Event of Default, Bank shall have the right, in its sole discretion, to immediately apply any wire transfer of funds, check or
other item of payment Bank may receive to conditionally reduce Obligations, but such applications of funds shall not be considered a payment on account unless such payment is of immediately available federal funds or unless and until such check or
other item of payment is honored when presented for payment. Notwithstanding anything to the contrary contained herein, any wire transfer or payment received by Bank after 12:00 noon Pacific time shall be deemed to have been received by Bank as of
the opening of business on the immediately following Business Day. Whenever any payment to Bank under the Loan Documents would otherwise be due (except by reason of acceleration) on a date that is not a Business Day, such payment shall instead be
due on the next Business Day, and additional fees or interest, as the case may be, shall accrue and be payable for the period of such extension. 

2.4 Fees and Bank Expenses. On the Amended and Restated Effective Date, Borrower shall pay to Bank all Bank Expenses incurred through
the Amended and Restated Effective Date, and, after the Amended and Restated Effective Date, all Bank Expenses, as and when they become due. 

2.5 Term. This Agreement shall become effective on the Amended and Restated Effective Date and, subject to Section 13.7, shall
continue in full force and effect for so long as any Obligations remain outstanding or Bank has any obligation to make Credit Extensions under this Agreement. Notwithstanding the foregoing, Bank shall have the right to terminate its obligation to
make Credit Extensions under this Agreement immediately and without notice upon the occurrence and during the continuance of an Event of Default. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 3	  	January 16, 2019

 3. CONDITIONS OF LOANS. 

3.1 Conditions Precedent to Initial Credit Extension. The Prior Loan and Security Agreement became effective on April 1, 2013 (the
“Closing Date”). This Agreement shall become effective as of the Business Day (the “Amended and Restated Effective Date”) when Bank shall have received, in form and substance satisfactory to Bank, the following: 

(a) this Agreement and the other Loan Documents required by Bank; 

(b) an officer’s certificate of Borrower with respect to incumbency and resolutions authorizing the execution and delivery of this
Agreement and the other Loan Documents; 
 (c) a financing statement (Form UCC-1) and other filings
as Bank determines are necessary to perfect all security interests granted to Bank by Borrower; 
 (d) agreement to furnish insurance; 

(e) Prime Referenced Rate Addendum; 

(f) payment of the fees and Bank Expenses then due as specified in Section 2.4; 

(g) current SOS Reports indicating that except for Permitted Liens, there are no other security interests or Liens of record in the
Collateral; 
 (h) company prepared consolidated and consolidating balance sheets and income statements for the most recently ended month in
accordance with Section 6.2, and such other updated financial information as Bank may reasonably request; 
 (i) current Compliance
Certificate in accordance with Section 6.2; and 
 (j) such other documents or certificates, and completion of such other matters, as
Bank may reasonably deem necessary or appropriate. 
 3.2 Conditions Precedent to all Credit Extensions. The obligation of Bank to
make each Credit Extension, including the initial Credit Extension, is further subject to the following conditions: 
 (a) timely receipt by
Bank of the Loan/Advance/Paydown Request Form as provided in Section 2.1; and 
 (b) the representations and warranties contained in
Article 5 shall be true and correct in all material respects on and as of the date of such Loan/Advance/Paydown Request Form and on the effective date of each Credit Extension as though made at and as of each such date, and no Event of Default shall
have occurred and be continuing, or would exist after giving effect to such Credit Extension (provided, however, that those representations and warranties expressly referring to another date shall be true, correct and complete in all material
respects as of such date). The making of each Credit Extension shall be deemed to be a representation and warranty by Borrower on the date of such Credit Extension as to the accuracy of the facts referred to in this Section 3.2. 

4. CREATION OF SECURITY INTEREST. 

4.1 Grant of Security Interest. Borrower grants and pledges to Bank a continuing security interest in the Collateral to secure prompt
repayment of any and all Obligations and to secure prompt performance by Borrower of each of its covenants and duties under the Loan Documents. Except as set forth in the Schedule, such security interest constitutes a valid, first priority security
interest in the presently existing Collateral, and will constitute a valid, first priority security interest in later-acquired Collateral. Notwithstanding any termination of this Agreement, Bank’s Lien on the Collateral shall remain in effect
for so long as any Obligations are outstanding. 

  
  

					
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 4.2 Perfection of Security Interest. Borrower authorizes Bank to file at any time
financing statements, continuation statements, and amendments thereto that (i) either specifically describe the Collateral or describe the Collateral as all assets of Borrower of the kind pledged hereunder, and (ii) contain any other
information required by the Code for the sufficiency of filing office acceptance of any financing statement, continuation statement, or amendment, including whether Borrower is an organization, the type of organization and any organizational
identification number issued to Borrower, if applicable. Any such financing statements may be signed by Bank on behalf of Borrower, as provided in the Code, and may be filed at any time in any jurisdiction whether or not Division 9 of the Code is
then in effect in that jurisdiction; provided, however, that in such case, Bank shall use commercially reasonable efforts to promptly notify Borrower of any such filing, although failure by Bank to provide such notification will not be considered a
breach under this Agreement. Borrower shall from time to time endorse and deliver to Bank, at the request of Bank, all Negotiable Collateral and other documents that Bank may reasonably request, in form satisfactory to Bank, to perfect and continue
perfection of Bank’s security interests in the Collateral and in order to fully consummate all of the transactions contemplated under the Loan Documents. Borrower shall have possession of the Collateral, except where expressly otherwise
provided in this Agreement or where Bank chooses to perfect its security interest by possession in addition to the filing of a financing statement. Where Collateral is in possession of a third party bailee, Borrower shall take such steps as Bank
reasonably requests for Bank to (i) obtain an acknowledgment, in form and substance satisfactory to Bank, of the bailee that the bailee holds such Collateral for the benefit of Bank, and/or (ii) obtain “control” of any Collateral
consisting of investment property, deposit accounts, securities accounts, letter-of-credit rights or electronic chattel paper (as such items and the term
“control” are defined in Division 9 of the Code) by causing the securities intermediary or depositary institution or issuing bank to execute a control agreement in form and substance satisfactory to Bank. Borrower will not create any
chattel paper without placing a legend on the chattel paper acceptable to Bank indicating that Bank has a security interest in the chattel paper. Borrower from time to time may deposit with Bank specific cash collateral to secure specific
Obligations; Borrower authorizes Bank to hold such specific balances in pledge and to decline to honor any drafts thereon or any request by Borrower or any other Person to pay or otherwise transfer any part of such balance for so long as the
specific Obligations are outstanding. 
 4.3 Right to Inspect. Bank (through any of its officers, employees, or agents) shall have the
right, upon reasonable prior notice, from time to time during Borrower’s usual business hours but no more than twice a year (unless an Event of Default has occurred and is continuing), to inspect Borrower’s Books and to make copies thereof
and to check, test, and appraise the Collateral in order to verify Borrower’s financial condition or the amount, condition of, or any other matter relating to, the Collateral. 

4.4 Pledge of Shares. Borrower hereby pledges, assigns and grants to Bank a security interest in all shares of stock which are part of
the Collateral (collectively, the “Shares”), together with all proceeds and substitutions thereof, all cash, stock and other moneys and property paid thereon, all rights to subscribe for securities declared or granted in connection
therewith, and all other cash and noncash proceeds of the foregoing, as security for the performance of the Obligations. Upon the occurrence of an Event of Default hereunder, Borrower will deliver to Bank the certificate or certificates for the
Shares, accompanied by an instrument of assignment duly executed in blank by Borrower. To the extent required by the terms and conditions governing the Shares, Borrower shall cause the books of each entity whose Shares are part of the Collateral and
any transfer agent to reflect the pledge of the Shares. Upon the occurrence of an Event of Default hereunder, Bank may effect the transfer of any securities included in the Collateral (including but not limited to the Shares) into the name of Bank
and cause new certificates representing such securities to be issued in the name of Bank or its transferee. Borrower will execute and deliver such documents, and take or cause to be taken such actions, as Bank may reasonably request to perfect or
continue the perfection of Bank’s security interest in the Shares. Unless an Event of Default shall have occurred and be continuing, Borrower shall be entitled to exercise any voting rights with respect to the Shares and to give consents,
waivers and ratifications in respect thereof, provided that no vote shall be cast or consent, waiver or ratification given or action taken which would be inconsistent with any of the terms of this Agreement or which would constitute or create any
violation of any of such terms. All such rights to vote and give consents, waivers and ratifications shall terminate upon the occurrence and continuance of an Event of Default. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 5	  	January 16, 2019

 5. REPRESENTATIONS AND WARRANTIES. 

Borrower represents and warrants as follows: 

5.1 Due Organization and Qualification. Borrower and each Subsidiary is a corporation duly existing under the laws of the state in which
it is incorporated and qualified and licensed to do business in any state in which the conduct of its business or its ownership of property requires that it be so qualified, except where the failure to do so would not reasonably be expected to cause
a Material Adverse Effect. 
 5.2 Due Authorization; No Conflict. The execution, delivery, and performance of the Loan Documents are
within Borrower’s powers, have been duly authorized, and are not in conflict with nor constitute a breach of any provision contained in Borrower’s Certificate of Incorporation or Bylaws, nor will they constitute an event of default under
any material agreement by which Borrower is bound. Borrower is not in default under any agreement by which it is bound, except to the extent such default would not reasonably be expected to cause a Material Adverse Effect. 

5.3 Collateral. Borrower has rights in or the power to transfer the Collateral, and its title to the Collateral is free and clear of
Liens, adverse claims, and restrictions on transfer or pledge except for Permitted Liens. All Collateral is located solely in the Collateral States. The Accounts are bona fide existing obligations. The property or services giving rise to such
Accounts has been delivered or rendered to the account debtor or its agent for immediate shipment to and unconditional acceptance by the account debtor. Borrower has not received notice of any actual or imminent Insolvency Proceeding of any account
debtor whose accounts are included in any Borrowing Base Certificate as an Account. No licenses or agreements giving rise to such Accounts is with any Prohibited Territory or with any Person organized under or doing business in a Prohibited
Territory. All Inventory is in all material respects of good and merchantable quality, free from all material defects, except for Inventory for which adequate reserves have been made. Except as set forth in the Schedule, none of the Collateral is
maintained or invested with a Person other than Bank or Bank’s Affiliates. 
 5.4 Intellectual Property. Borrower is the sole
owner of the Intellectual Property, except for licenses granted by Borrower to its customers in the ordinary course of business. To the best of Borrower’s knowledge, each of the Copyrights, Trademarks and Patents is valid and enforceable, and
no part of the Intellectual Property has been judged invalid or unenforceable, in whole or in part, and no claim has been made to Borrower that any part of the Intellectual Property violates the rights of any third party except to the extent such
claim would not reasonably be expected to cause a Material Adverse Effect. Other than this Agreement, Borrower is not a party to, or bound by, any agreement that restricts the grant by Borrower of a security interest in the Intellectual Property.

 5.5 Name; Location of Chief Executive Office. Except as disclosed in the Schedule, Borrower has not done business under any name
other than that specified on the signature page hereof, and its exact legal name is as set forth in the first paragraph of this Agreement. The chief executive office and principal place of business of Borrower is located in the Chief Executive
Office State at the address indicated in Article 10 hereof. 
 5.6 Litigation. Except as set forth in the Schedule, there are no
actions, suits, litigation or proceedings, at law or in equity, pending by or against Borrower or any Subsidiary before any court, administrative agency, or arbitrator in which a likely adverse decision would reasonably be expected to have a
Material Adverse Effect. 
 5.7 No Material Adverse Change in Financial Statements. All consolidated and consolidating financial
statements related to Borrower and any Subsidiary that are delivered by Borrower to Bank fairly present in all material respects Borrower’s consolidated and consolidating financial condition as of the date thereof and Borrower’s
consolidated and consolidating results of operations for the period then ended. There has not been a material adverse change in the consolidated or in the consolidating financial condition of Borrower since the date of the most recent of such
financial statements submitted to Bank. 
 5.8 Solvency, Payment of Debts. Borrower is able to pay its debts (including trade debts)
as they mature; the fair saleable value of Borrower’s assets (including goodwill minus disposition costs) exceeds the fair value of its liabilities; and Borrower is not left with unreasonably small capital after the transactions contemplated by
this Agreement. 

  
  

					
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 5.9 Compliance with Laws and Regulations. Borrower and each Subsidiary have met the
minimum funding requirements of ERISA with respect to any employee benefit plans subject to ERISA. No event has occurred resulting from Borrower’s failure to comply with ERISA that is reasonably likely to result in Borrower’s incurring any
liability that could have a Material Adverse Effect. Borrower is not an “investment company” or a company “controlled” by an “investment company” within the meaning of the Investment Company Act of 1940. Borrower is not
engaged principally, or as one of the important activities, in the business of extending credit for the purpose of purchasing or carrying margin stock (within the meaning of Regulations T, U, and X of the Board of Governors of the Federal Reserve
System). Borrower has complied in all material respects with all the provisions of the Federal Fair Labor Standards Act. Borrower is in compliance with all Environmental Laws except where the failure to comply is not reasonably likely to have a
Material Adverse Effect. Borrower has not violated any statutes, laws, ordinances or rules applicable to it, the violation of which would reasonably be expected to have a Material Adverse Effect. Borrower and each Subsidiary have filed or caused to
be filed all tax returns required to be filed, and have paid, or have made adequate provision for the payment of, all taxes reflected therein except those being contested in good faith with adequate reserves under GAAP or where the failure to file
such returns or pay such taxes would not reasonably be expected to have a Material Adverse Effect. 
 5.10 Subsidiaries. Borrower does
not own any Equity Interests of any Person, except for Permitted Investments. 
 5.11 Government Consents. Borrower and each
Subsidiary have obtained all consents, approvals and authorizations of, made all declarations or filings with, and given all notices to, all governmental authorities that are necessary for the continued operation of Borrower’s business as
currently conducted, except where the failure to do so would not reasonably be expected to cause a Material Adverse Effect. 
 5.12
Restricted Agreements. Except as disclosed on the Schedule, Borrower is not a party to, nor is bound by, any Restricted Agreement. 

5.13 Full Disclosure. No representation, warranty or other statement made by Borrower in any certificate or written statement furnished
to Bank taken together with all such certificates and written statements furnished to Bank contains any untrue statement of a material fact or omits to state a material fact necessary in order to make the statements contained in such certificates or
statements not misleading, it being recognized by Bank that the projections and forecasts provided by Borrower in good faith and based upon reasonable assumptions are not to be viewed as facts and that actual results during the period or periods
covered by any such projections and forecasts may differ from the projected or forecasted results. 
 5.14 Shares. Borrower has full
power and authority to create a first lien on the Shares and no disability or contractual obligation exists that would prohibit Borrower from pledging the Shares pursuant to this Agreement. There are no subscriptions, warrants, rights of first
refusal or other restrictions on, or options exercisable with respect to the Shares. The Shares have been and will be duly authorized and validly issued, and are fully paid and non-assessable. The Shares are
not the subject of any present (or threatened in writing) suit, action, arbitration, administrative or other proceeding, and Borrower knows of no reasonable grounds for the institution of any such proceedings. 

5.15 No Material Adverse Effect. No Material Adverse Effect has occurred. 

6. AFFIRMATIVE COVENANTS. 

Borrower covenants that, until payment in full of all outstanding Obligations, and for so long as Bank may have any commitment to make a Credit
Extension hereunder, Borrower shall do all of the following: 
 6.1 Good Standing and Government Compliance. Borrower shall maintain
its and each of its Subsidiaries’ organizational existence and good standing in the Borrower State, shall maintain qualification and 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 7	  	January 16, 2019

 
good standing in each other jurisdiction in which the failure to so qualify could reasonably be expected to have a Material Adverse Effect, and shall furnish to Bank the organizational
identification number issued to Borrower by the authorities of the jurisdiction in which Borrower is organized, if applicable. Borrower shall meet, and shall cause each Subsidiary to meet, the minimum funding requirements of ERISA with respect to
any employee benefit plans subject to ERISA. Borrower shall comply in all material respects with all applicable Environmental Laws, and maintain all material permits, licenses and approvals required thereunder where the failure to do so would
reasonably be expected to have a Material Adverse Effect. Borrower shall comply, and shall cause each Subsidiary to comply, with all statutes, laws, ordinances and government rules and regulations to which it is subject, and shall maintain, and
shall cause each of its Subsidiaries to maintain, in force all licenses, approvals and agreements, the loss of which or failure to comply with which would reasonably be expected to have a Material Adverse Effect. 

6.2 Financial Statements, Reports, Certificates. Borrower shall deliver to Bank: (i) as soon as available, but in any event within
thirty (30) days after the end of each calendar month, a company prepared consolidated and consolidating balance sheet, and income statement covering Borrower’s operations during such period, in a form reasonably acceptable to Bank and
certified by a Responsible Officer; (ii) as soon as available, but in any event within one hundred fifty (150) days after the end of Borrower’s fiscal year, audited consolidated and consolidating financial statements of Borrower
prepared in accordance with GAAP, consistently applied, together with an opinion which is unqualified or otherwise consented to in writing by Bank on such financial statements of an independent certified public accounting firm reasonably acceptable
to Bank; provided, however, that such financial statements for Borrower’s fiscal year ended December 31, 2017 shall be delivered to Bank no later than January 31, 2019; (iii) if applicable, copies of all statements, reports and
notices sent or made available generally by Borrower to its security holders or to any holders of Subordinated Debt and all reports on Forms 10-K and 10-Q filed with the
Securities and Exchange Commission; (iv) promptly upon receipt of notice thereof, a report of any legal actions pending or threatened against Borrower or any Subsidiary that could result in damages or costs to Borrower or any Subsidiary of Two
Hundred Fifty Thousand Dollars ($250,000) or more; (v) promptly upon receipt, each management letter prepared by Borrower’s independent certified public accounting firm regarding Borrower’s management control systems; (vi) such
budgets, sales projections, operating plans or other financial information generally prepared by Borrower in the ordinary course of business as Bank may reasonably request from time to time, provided, that Borrower shall deliver to Bank Board of
Directors approved financial plans within sixty (60) days of the previous fiscal year end; and (vii) upon Bank’s request, a report signed by Borrower, in form reasonably acceptable to Bank, listing any applications or registrations
that Borrower has made or filed in respect of any Patents, Copyrights or Trademarks and the status of any outstanding applications or registrations, as well as any material change in Borrower’s Intellectual Property. 

(a) Within thirty (30) days after the last day of each month, Borrower shall deliver to Bank (i) a Borrowing Base Certificate signed
by a Responsible Officer in substantially the form of Exhibit D hereto, together with aged listings by invoice date of accounts receivable and accounts payable, (ii) a committed monthly recurring revenue report, in form reasonably
acceptable to Bank and certified by a Responsible Officer, and (iii) a trailing three (3) month renewal rate report (or similar report as currently prepared by Borrower as of the Amended and Restated Effective Date), in form reasonably
acceptable to Bank and certified by a Responsible Officer. 
 (b) Within thirty (30) days after the last day of each month, Borrower
shall deliver to Bank with the monthly financial statements a Compliance Certificate certified as of the last day of the applicable month and signed by a Responsible Officer in substantially the form of Exhibit E hereto, together with written
confirmation that the amount of such advances are available to be requested. 
 (c) As soon as possible and in any event within three
(3) calendar days after becoming aware of the occurrence or existence of an Event of Default hereunder, a written statement of a Responsible Officer setting forth details of the Event of Default, and the action which Borrower has taken or
proposes to take with respect thereto. 
 (d) Bank shall have a right from time to time hereafter to audit Borrower’s Accounts and
appraise Collateral at Borrower’s expense; provided that such audits will be conducted no more often than every six (6) months unless an Event of Default has occurred and is continuing. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 8	  	January 16, 2019

 Borrower may deliver to Bank on an electronic basis any certificates, reports or information
required pursuant to this Section 6.2, and Bank shall be entitled to rely on the information contained in the electronic files, provided that Bank in good faith believes that the files were delivered by a Responsible Officer. If Borrower
delivers this information electronically, it shall also deliver to Bank by U.S. Mail, reputable overnight courier service, hand delivery, facsimile or .pdf file within five (5) Business Days of submission of the unsigned electronic copy the
certification of monthly financial statements, the intellectual property report, the Borrowing Base Certificate and the Compliance Certificate, each bearing the physical signature of the Responsible Officer. 

6.3 Inventory; Returns. Borrower shall keep all Inventory in good and merchantable condition, free from all material defects except for
Inventory for which adequate reserves have been made. Returns and allowances, if any, as between Borrower and its account debtors shall be on the same basis and in accordance with the usual customary practices of Borrower, as they exist on the
Amended and Restated Effective Date. Borrower shall promptly notify Bank of all returns and recoveries and of all disputes and claims involving more than One Hundred Thousand Dollars ($100,000). 

6.4 Taxes. Borrower shall make, and cause each Subsidiary to make, due and timely payment or deposit of all material federal, state, and
local taxes, assessments, or contributions required of it by law, including, but not limited to, those laws concerning income taxes, F.I.C.A., F.U.T.A. and state disability, and will execute and deliver to Bank, on demand, proof satisfactory to Bank
indicating that Borrower or a Subsidiary has made such payments or deposits and any appropriate certificates attesting to the payment or deposit thereof; provided that Borrower or a Subsidiary need not make any payment if the amount or validity of
such payment is contested in good faith by appropriate proceedings and is reserved against (to the extent required by GAAP) by Borrower. 

6.5 Insurance. Borrower will keep the Collateral in good condition and will protect it from loss, damage, or deterioration from any
cause. Borrower has and will maintain at all times (a) with respect to the Collateral, insurance under a “special form” policy against fire, theft, explosion and sprinklers, and in such amounts, as customarily insured against by other
owners in similar businesses conducted in the locations where Borrower’s business is conducted on the date hereof, and (b) public liability insurance and other insurance as may be required by law or reasonably required by Bank. All
personal property and hazard insurance policies shall be with financially sound and reputable insurance companies in amount, form and content, and against such risks as are customarily maintained by companies engaged in the same or similar
businesses operating in the same or similar locations as Borrower, and shall contain a lender’s loss payable endorsement in favor of and acceptable to Bank. All general liability insurance policies shall be with financially sound and reputable
insurance companies in amount, form and content, and against such risks as are customarily maintained by companies engaged in the same or similar businesses operating in the same or similar locations as Borrower, and shall show Bank as an additional
insured. All such policies shall contain a provision whereby they may not be canceled except upon thirty (30) days’ prior written notice to Bank. Borrower will promptly deliver to Bank, at Bank’s request, evidence satisfactory to Bank
that such insurance has been so procured and, with respect to casualty insurance, made payable to Bank. Borrower hereby appoints Bank, or any employee or agent of Bank, as Borrower’s attorney-in-fact, which appointment is coupled with an interest and irrevocable, and authorizes Bank, or any employee or agent of Bank, on behalf of Borrower, to adjust and compromise any loss under said
insurance and to endorse any check or draft payable to Borrower in connection with returned or unearned premiums on said insurance or the proceeds of said insurance, and any amount so collected may be applied toward satisfaction of the Obligations;
provided, however, that Bank shall not be required hereunder so to act. If Borrower fails to maintain insurance called for by this Section 6.5, Bank has the option (but not the obligation) to do so and Borrower agrees to repay all amounts so
expended to Bank immediately upon demand, together with interest at the highest lawful default rate which could be charged by Bank on any Obligations. Such amounts so expended by Bank shall constitute Obligations secured by this Agreement. 

6.6 Accounts. Borrower shall maintain its primary depository, operating and investment accounts with Bank or Bank’s Affiliates
(subject to control agreements). Notwithstanding the foregoing or anything to the contrary contained herein, Borrower shall maintain at all times at least Five Million Dollars ($5,000,000) in Cash at Bank. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 9	  	January 16, 2019

 6.7 Financial Covenants. Borrower shall at all times maintain the following financial
ratios and covenants: 
 (a) Minimum Cash. Borrower shall at all times maintain a balance of Cash at Bank and Cash at Bank’s
Affiliates covered by a control agreement of not less Five Million Dollars ($5,000,000). 
 (b) Net Operating Income / Deferred
Revenue. Borrower shall maintain at all times, measured as of the last day of each fiscal quarter, an amount equal to the sum of (i) the Net Operating Income for the trailing twelve (12) month period as of such date, plus (ii) the
Change in Deferred Revenue for the trailing twelve (12) month period as of such date (the “Minimum Net Operating Income / Deferred Revenue”), of no less than the following amounts for each period specified (provided, however,
that Minimum Net Operating Income / Deferred Revenue for the last day of each fiscal quarter (x) for the fiscal quarters ending March 31, 2019 through and including December 31, 2019 shall be determined by Bank based on receipt of
Borrower’s 2019 board approved plan (which shall be in form and substance satisfactory to Bank in its sole discretion (such approval not to be unreasonably withheld)) so long as such plan is received by Bank within the period specified in
Section 6.2(vi), and (y) for the fiscal quarters ending March 31, 2020 through and including December 31, 2020 shall be determined by Bank based on receipt of Borrower’s 2020 board approved plan (which shall be in form and
substance satisfactory to Bank in its sole discretion (such approval not to be unreasonably withheld)) so long as such plan is received by Bank within the period specified in Section 6.2(vi), in each case under clauses (x) and (y), at
levels for the applicable fiscal quarter set at (1) 80% of the applicable board approved plan if the Minimum Net Operating Income / Deferred Revenue target for any fiscal quarter in the plan is a positive number, or (2) 120% of the applicable board
approved plan if the Minimum Net Operating Income / Deferred Revenue target in the plan for any fiscal quarter is a negative number; provided, further, that if Bank has not received the applicable board approved plan within the period specified in
Section 6.2(vi) or such board approved plan is not acceptable to Bank, the Minimum Net Operating Income / Deferred Revenue shall be set by Bank in its sole discretion (such approval not to be unreasonably withheld)): 

 

			
	 Quarter Ending
	  	 Minimum Net Operating Income / Deferred Revenue

	December 31, 2018	  	$(11,500,000)
		
	March 31, 2019 and thereafter	  	Based on Borrower’s applicable board approved plan (which shall be in form and substance satisfactory to Bank in its sole discretion (such approval not to be unreasonably withheld))
in accordance with the paragraph above

  

	*	 By way of example only, if (i) the Minimum Net Operating Income / Deferred Revenue target in the plan for
the quarter ending March 31, 2019 is ($10,000,000), Borrower satisfies this covenant provided its Minimum Net Operating Income / Deferred Revenue is no less than ($12,000,000), and (ii) the Minimum Net Operating Income / Deferred Revenue
target in the plan for the quarter ending March 31, 2019 is $10,000,000, Borrower satisfies this covenant provided its Minimum Net Operating Income / Deferred Revenue is no less than $8,000,000. 

6.8 Registration of Intellectual Property Rights. 

(a) Borrower shall register or cause to be registered on an expedited basis (to the extent not already registered) with the United States
Patent and Trademark Office or the United States Copyright Office, as the case may be, those registrable intellectual property rights now owned or hereafter developed or acquired by Borrower, to the extent that Borrower, in its reasonable business
judgment, deems it appropriate to so protect such intellectual property rights. 
 (b) Borrower shall (i) protect, defend and maintain
the validity and enforceability of those trade secrets, Trademarks, Patents and Copyrights that Borrower determines, in its reasonable judgment, to be material to Borrower’s business, (ii) use commercially reasonable efforts to detect
infringements of the Trademarks, Patents and Copyrights and promptly advise Bank in writing of material infringements detected and (iii) not allow any material Trademarks, Patents or Copyrights to be abandoned, forfeited or dedicated to the
public without the written consent of Bank, which shall not be unreasonably withheld. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 10	  	January 16, 2019

 6.9 Notice of Inbound Licensors. Prior to entering into or becoming bound by any
material license or agreement, Borrower shall provide written notice to Bank of the material terms of such license or agreement with a description of its likely impact on Borrower’s business or financial condition. 

6.10 Further Assurances. At any time and from time to time Borrower shall execute and deliver such further instruments and take such
further action as may reasonably be requested by Bank to effect the purposes of this Agreement. 
 7. NEGATIVE COVENANTS. 

Borrower covenants and agrees that, so long as any credit hereunder shall be available and until the outstanding Obligations are paid in full
or for so long as Bank may have any commitment to make any Credit Extensions, Borrower will not do any of the following without Bank’s prior written consent: 

7.1 Dispositions. Convey, sell, lease, license, transfer or otherwise dispose of (collectively, to “Transfer”), or permit any
of its Subsidiaries to Transfer, all or any part of its business or property, or subject to Section 6.6, move cash balances on deposit with Bank to accounts opened at another financial institution, other than Permitted Transfers. 

7.2 Change in Name, Location, Executive Office, or Executive Management; Change in Business; Change in Fiscal Year; Change in
Control. Change its name or the Borrower State or relocate its chief executive office or principal place of business without thirty (30) days prior written notification to Bank; replace its chief executive officer or chief financial officer
without ten (10) days prior written notification to Bank (unless such prior written notification is not commercially practicable, in which event Borrower shall provide written notification to Bank promptly (and in no event later than five
(5) days) following such replacement; engage in any business, or permit any of its Subsidiaries to engage in any business, other than or reasonably related or incidental to the businesses currently engaged in by Borrower; change its fiscal year
end; have a Change in Control. 
 7.3 Mergers or Acquisitions. Merge or consolidate, or permit any of its Subsidiaries to merge or
consolidate, with or into any other business organization (other than mergers or consolidations of a Subsidiary into another Subsidiary or into Borrower), or acquire, or permit any of its Subsidiaries to acquire, all or substantially all of the
Equity Interests or property of another Person, or enter into any agreement to do any of the same, except where (i) such transactions do not in the aggregate exceed Two Hundred Fifty Thousand Dollars ($250,000) during any fiscal year,
(ii) no Event of Default has occurred, is continuing or would exist after giving effect to such transactions, (iii) such transactions do not result in a Change in Control, and (iv) Borrower is the surviving entity. 

7.4 Indebtedness. Create, incur, assume, guarantee or be or remain liable with respect to any Indebtedness, or permit any Subsidiary so
to do, other than Permitted Indebtedness, or prepay any Indebtedness or take any actions which impose on Borrower an obligation to prepay any Indebtedness, except Indebtedness to Bank. 

7.5 Encumbrances. Create, incur, assume or allow any Lien with respect to any of its property, or assign or otherwise convey any right
to receive income, including the sale of any Accounts, or permit any of its Subsidiaries so to do, except for Permitted Liens, or covenant to any other Person that Borrower in the future will refrain from creating, incurring, assuming or allowing
any Lien with respect to any of Borrower’s property. 
 7.6 Distributions. Pay any dividends or make any other distribution or
payment on account of or in redemption, retirement or purchase of any Equity Interests, except that Borrower may repurchase the stock of former employees pursuant to stock repurchase agreements as long as an Event of Default does not exist prior to
such repurchase or would not exist after giving effect to such repurchase. 
 7.7 Investments. Directly or indirectly acquire or own,
or make any Investment in or to any Person, or permit any of its Subsidiaries to do so, other than Permitted Investments, or maintain or invest any of its property with a Person other than Bank or Bank’s Affiliates or permit any Subsidiary to
do so unless such Person 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 11	  	January 16, 2019

 
has entered into a control agreement with Bank, in form and substance satisfactory to Bank, or suffer or permit any Subsidiary to be a party to, or be bound by, an agreement that restricts such
Subsidiary from paying dividends or otherwise distributing property to Borrower. Further, Borrower shall not enter into any license or agreement with any Prohibited Territory or with any Person organized under or doing business in a Prohibited
Territory. 
 7.8 Transactions with Affiliates. Directly or indirectly enter into or permit to exist any material transaction with any
Affiliate of Borrower except for (i) transactions that are in the ordinary course of Borrower’s business and (ii) the sale of Borrower’s Equity Interests to its existing venture capital investors or their Affiliates, each upon
fair and reasonable terms that are no less favorable to Borrower than would be obtained in an arm’s length transaction with a non-affiliated Person. 

7.9 Subordinated Debt. Make any payment in respect of any Subordinated Debt, or permit any of its Subsidiaries to make any such payment,
except in compliance with the terms of such Subordinated Debt and the terms of the subordination agreement relating to such Subordinated Debt, or amend any provision of any document evidencing such Subordinated Debt, except in compliance with the
terms of the subordination agreement relating to such Subordinated Debt, or amend any provision affecting Bank’s rights contained in any documentation relating to the Subordinated Debt without Bank’s prior written consent. 

7.10 Inventory and Equipment. Store the Inventory or the Equipment with a bailee, warehouseman, or similar third party unless the third
party has been notified of Bank’s security interest and Bank (a) has received an acknowledgment from the third party that it is holding or will hold the Inventory or Equipment for Bank’s benefit or (b) is in possession of the
warehouse receipt, where negotiable, covering such Inventory or Equipment. Except for Inventory sold in the ordinary course of business and except for such other locations as Bank may approve in writing, Borrower shall keep the Inventory and
Equipment only at the location set forth in Article 10 and such other locations of which Borrower gives Bank prior written notice and (ii) taken all necessary action as requested by Bank in order to ensure that assets located at such locations
are secured and that Bank has a perfected, first priority Lien on such assets (including, without limitation, executing additional security documentation and obtaining landlord waivers, mortgage waivers, bailee waivers, or equipment waivers in form
and substance reasonably satisfactory to Bank). 
 7.11 No Investment Company; Margin Regulation. Become or be controlled by an
“investment company,” within the meaning of the Investment Company Act of 1940, or become principally engaged in, or undertake as one of its important activities, the business of extending credit for the purpose of purchasing or carrying
margin stock, or use the proceeds of any Credit Extension for such purpose. 
 8. EVENTS OF DEFAULT. 

Any one or more of the following events shall constitute an Event of Default by Borrower under this Agreement: 

8.1 Payment Default. If Borrower fails to pay any of the Obligations when due; 

8.2 Covenant Default. 

(a) If Borrower fails to perform any obligation under Sections 6.2, 6.6, 6.7 or violates any of the covenants contained in Article 7 of this
Agreement; or 
 (b) If Borrower fails or neglects to perform or observe any other material term, provision, condition, covenant contained
in this Agreement, in any of the Loan Documents, or in any other present or future agreement between Borrower and Bank and as to any default under such other term, provision, condition or covenant that can be cured, has failed to cure such default
within fifteen (15) days after Borrower receives notice thereof or any officer of Borrower becomes aware thereof; provided, however, that if the default cannot by its nature be cured within the fifteen (15) day period or cannot after
diligent attempts by Borrower be cured within such fifteen (15) day period, and such default is likely to be cured within a reasonable time, then Borrower shall have an additional reasonable period (which shall not in any case exceed thirty
(30) days) to attempt to cure such default, so long as Borrower continues to diligently attempt to cure such default, and within such reasonable time period the failure to have cured such default shall not be deemed an Event of Default but no
Credit Extensions will be made; 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 12	  	January 16, 2019

 8.3 Material Adverse Effect. If there occurs any circumstance or circumstances that
could reasonably be expected to have a Material Adverse Effect; 
 8.4 Defective Perfection. If Bank shall receive at any time
following the Amended and Restated Effective Date an SOS Report indicating that except for Permitted Liens, Bank’s security interest in the Collateral is not prior to all other security interests or Liens of record reflected in the report; 

8.5 Attachment. If any material portion of Borrower’s assets is attached, seized, subjected to a writ or distress warrant, or is
levied upon, or comes into the possession of any trustee, receiver or person acting in a similar capacity and such attachment, seizure, writ or distress warrant or levy has not been removed, discharged or rescinded within ten (10) days, or if
Borrower is enjoined, restrained, or in any way prevented by court order from continuing to conduct all or any material part of its business affairs, or if a judgment or other claim becomes a lien or encumbrance upon any material portion of
Borrower’s assets, or if a notice of lien, levy, or assessment is filed of record with respect to any of Borrower’s assets by the United States, or any department, agency, or instrumentality thereof, or by any state, county, municipal, or
governmental agency, and the same is not paid within ten (10) days after Borrower receives notice thereof, provided that none of the foregoing shall constitute an Event of Default where such action or event is stayed or an adequate bond has
been posted pending a good faith contest by Borrower (provided that no Credit Extensions will be made during such cure period); 
 8.6
Insolvency. If Borrower becomes insolvent, or if an Insolvency Proceeding is commenced by Borrower, or if an Insolvency Proceeding is commenced against Borrower and is not dismissed or stayed within thirty (30) days (provided that no
Credit Extensions will be made prior to the dismissal of such Insolvency Proceeding); 
 8.7 Other Agreements. If there is a default
or other failure to perform in any agreement to which Borrower is a party with a third party or parties resulting in a right by such third party or parties, whether or not exercised, to accelerate the maturity of any Indebtedness in an amount in
excess of Two Hundred Fifty Thousand Dollars ($250,000) or that would reasonably be expected to have a Material Adverse Effect; 
 8.8
Subordinated Debt. If Borrower makes any payment on account of Subordinated Debt, except to the extent the payment is allowed under any subordination agreement entered into with Bank; 

8.9 Judgements. If one or more judgments, orders, decrees or arbitration awards for the payment of money in an amount, individually or
in the aggregate, of at least Two Hundred Fifty Thousand Dollars ($250,000) shall be rendered against Borrower and shall remain unsatisfied and unstayed for a period of 10 days (provided that no Credit Extensions will be made prior to the
satisfaction or stay of the judgment); or 
 8.10 Misrepresentations. If any material misrepresentation or material misstatement
exists now or hereafter in any warranty or representation set forth herein or in any certificate delivered to Bank by any Responsible Officer pursuant to this Agreement or to induce Bank to enter into this Agreement or any other Loan Document. 

9. BANK’S RIGHTS AND REMEDIES. 

9.1 Rights and Remedies. Upon the occurrence and during the continuance of an Event of Default, Bank may, at its election, without
notice of its election and without demand, do any one or more of the following, all of which are authorized by Borrower: 
 (a) Declare all
Obligations, whether evidenced by this Agreement, by any of the other Loan Documents, or otherwise, immediately due and payable (provided that upon the occurrence of an Event of Default described in Section 8.6 (insolvency), all Obligations
shall become immediately due and payable without any action by Bank); 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 13	  	January 16, 2019

 (b) Demand that Borrower (i) deposit cash with Bank in an amount equal to the amount
of any Letters of Credit remaining undrawn, or outstanding Credit Card Services, as collateral security for the repayment of any future drawings under such Letters of Credit, or outstanding Credit Card Services, and (ii) pay in advance all
Letter of Credit fees scheduled to be paid or payable over the remaining term of the Letters of Credit, or Credit Card Services fees, and Borrower shall promptly deposit and pay such amounts; 

(c) Cease advancing money or extending credit to or for the benefit of Borrower under this Agreement or under any other agreement between
Borrower and Bank; 
 (d) Settle or adjust disputes and claims directly with account debtors for amounts, upon terms and in whatever order
that Bank reasonably considers advisable; 
 (e) Make such payments and do such acts as Bank considers necessary or reasonable to protect
its security interest in the Collateral. Borrower agrees to assemble the Collateral if Bank so requires, and to make the Collateral available to Bank as Bank may designate. Borrower authorizes Bank to enter the premises where the Collateral is
located, to take and maintain possession of the Collateral, or any part of it, and to pay, purchase, contest, or compromise any encumbrance, charge, or lien which in Bank’s determination appears to be prior or superior to its security interest
and to pay all expenses incurred in connection therewith. With respect to any of Borrower’s owned premises, Borrower hereby grants Bank a license to enter into possession of such premises and to occupy the same, without charge, in order to
exercise any of Bank’s rights or remedies provided herein, at law, in equity, or otherwise; 
 (f) Set off and apply to the Obligations
any and all (i) payments received by Bank, (ii) balances and deposits of Borrower held by Bank, and (iii) indebtedness at any time owing to or for the credit or the account of Borrower held by Bank; 

(g) Ship, reclaim, recover, store, finish, maintain, repair, prepare for sale, advertise for sale, and sell (in the manner provided for
herein) the Collateral. Bank is hereby granted a license or other right, solely pursuant to the provisions of this Section 9.1, to use, without charge, Borrower’s labels, patents, copyrights, rights of use of any name, trade secrets, trade
names, trademarks, service marks, and advertising matter, or any property of a similar nature, as it pertains to the Collateral, in completing production of, advertising for sale, and selling any Collateral and, in connection with Bank’s
exercise of its rights under this Section 9.1, and Borrower’s rights under all licenses and all franchise agreements shall inure to Bank’s benefit; 

(h) Sell the Collateral at either a public or private sale, or both, by way of one or more contracts or transactions, for cash or on terms, in
such manner and at such places (including Borrower’s premises) as Bank determines is commercially reasonable, and apply any proceeds to the Obligations in whatever manner or order Bank deems appropriate. Bank may sell the Collateral without
giving any warranties as to the Collateral. Bank may specifically disclaim any warranties of title or the like. This procedure will not be considered adversely to affect the commercial reasonableness of any sale of the Collateral. If Bank sells any
of the Collateral upon credit, Borrower will be credited only with payments actually made by the purchaser, received by Bank, and applied to the indebtedness of the purchaser. If the purchaser fails to pay for the Collateral, Bank may resell the
Collateral and Borrower shall be credited with the proceeds of the sale; 
 (i) Bank may credit bid and purchase at any public sale; 

(j) Apply for the appointment of a receiver, trustee, liquidator or conservator of the Collateral, without notice and without regard to the
adequacy of the security for the Obligations and without regard to the solvency of Borrower, any guarantor or any other Person liable for any of the Obligations; and 

(k) Any deficiency that exists after disposition of the Collateral as provided above will be paid immediately by Borrower. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 14	  	January 16, 2019

 Bank may comply with any applicable state or federal law requirements in connection with a disposition of
the Collateral and compliance will not be considered adversely to affect the commercial reasonableness of any sale of the Collateral. 
 9.2
Power of Attorney. Effective only upon the occurrence and during the continuance of an Event of Default, Borrower hereby irrevocably appoints Bank (and any of Bank’s designated officers, or employees) as Borrower’s true and lawful
attorney to: (a) send requests for verification of Accounts or notify account debtors of Bank’s security interest in the Accounts; (b) endorse Borrower’s name on any checks or other forms of payment or security that may come into
Bank’s possession; (c) sign Borrower’s name on any invoice or bill of lading relating to any Account, drafts against account debtors, schedules and assignments of Accounts, verifications of Accounts, and notices to account debtors;
(d) dispose of any Collateral; (e) make, settle, and adjust all claims under and decisions with respect to Borrower’s policies of insurance; (f) settle and adjust disputes and claims respecting the accounts directly with account
debtors, for amounts and upon terms which Bank determines to be reasonable; and (g) file, in its sole discretion, one or more financing or continuation statements and amendments thereto, relative to any of the Collateral without the signature
of Borrower where permitted by law; provided Bank may exercise such power of attorney to sign the name of Borrower on any of the documents described in clause (g) above, regardless of whether an Event of Default has occurred. The appointment of
Bank as Borrower’s attorney in fact, and each and every one of Bank’s rights and powers, being coupled with an interest, is irrevocable until all of the Obligations have been fully repaid and performed and Bank’s obligation to provide
advances hereunder is terminated. 
 9.3 Accounts Collection. At any time after the occurrence and during the continuation of an Event
of Default, Bank may notify any Person owing funds to Borrower of Bank’s security interest in such funds and verify the amount of such Account. Borrower shall collect all amounts owing to Borrower for Bank, receive in trust all payments as
Bank’s trustee, and immediately deliver such payments to Bank in their original form as received from the account debtor, with proper endorsements for deposit. 

9.4 Bank Expenses. At any time after the occurrence and during the continuation of an Event of Default, then Bank may do any or all of
the following after reasonable notice to Borrower: (a) make payment of the same or any part thereof; (b) set up such reserves under the Revolving Line as Bank deems necessary to protect Bank from the exposure created by such failure; or
(c) obtain and maintain insurance policies of the type discussed in Section 6.5 of this Agreement, and take any action with respect to such policies as Bank deems prudent. Any amounts so paid or deposited by Bank shall constitute Bank
Expenses, shall be immediately due and payable, and shall bear interest at the then applicable rate hereinabove provided, and shall be secured by the Collateral. Any payments made by Bank shall not constitute an agreement by Bank to make similar
payments in the future or a waiver by Bank of any Event of Default under this Agreement. 
 9.5 Bank’s Liability for Collateral.
Bank has no obligation to clean up or otherwise prepare the Collateral for sale. All risk of loss, damage or destruction of the Collateral shall be borne by Borrower. 

9.6 No Obligation to Pursue Others. Bank has no obligation to attempt to satisfy the Obligations by collecting them from any other
Person liable for them and Bank may release, modify or waive any collateral provided by any other Person to secure any of the Obligations, all without affecting Bank’s rights against Borrower. Borrower waives any right it may have to require
Bank to pursue any other Person for any of the Obligations. 
 9.7 Remedies Cumulative. Bank’s rights and remedies under this
Agreement, the Loan Documents, and all other agreements shall be cumulative. Bank shall have all other rights and remedies not inconsistent herewith as provided under the Code, by law, or in equity. No exercise by Bank of one right or remedy shall
be deemed an election, and no waiver by Bank of any Event of Default on Borrower’s part shall be deemed a continuing waiver. No delay by Bank shall constitute a waiver, election, or acquiescence by it. No waiver by Bank shall be effective
unless made in a written document signed on behalf of Bank and then shall be effective only in the specific instance and for the specific purpose for which it was given. Borrower expressly agrees that this Section 9.7 may not be waived or
modified by Bank by course of performance, conduct, estoppel or otherwise. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 15	  	January 16, 2019

 9.8 Demand; Protest. Except as otherwise provided in this Agreement, Borrower waives
demand, protest, notice of protest, notice of default or dishonor, notice of payment and nonpayment and any other notices relating to the Obligations. 

9.9 Shares. Borrower recognizes that Bank may be unable to effect a public sale of any or all the Shares, by reason of certain
prohibitions contained in federal securities laws and applicable state securities laws or otherwise, and may be compelled to resort to one or more private sales thereof to a restricted group of purchasers which will be obliged to agree, among other
things, to acquire such securities for their own account for investment and not with a view to the distribution or resale thereof. Borrower acknowledges and agrees that any such private sale may result in prices and other terms less favorable than
if such sale were a public sale and, notwithstanding such circumstances, agrees that any such private sale shall be deemed to have been made in a commercially reasonable manner. Bank shall be under no obligation to delay a sale of any of the Shares
for the period of time necessary to permit the issuer thereof to register such securities for public sale under federal securities laws or under applicable state securities laws, even if such issuer would agree to do so. 

10. NOTICES. 
 Unless
otherwise provided in this Agreement, all notices or demands by any party relating to this Agreement or any other agreement entered into in connection herewith shall be in writing and (except for financial statements and other informational
documents which may be sent by first-class mail, postage prepaid) shall be personally delivered or sent by a recognized overnight delivery service, certified mail, postage prepaid, return receipt requested, or by facsimile to Borrower or to Bank, as
the case may be, at its addresses set forth below: 
  

			
	If to Borrower:	  	ON24, INC.
		  	50 Beale Street, 8th Floor
		  	San Francisco, CA 94105
		  	Attn: Ian Halifax
		  	FAX: (415) 369-8070
		
	If to Bank:	  	Comerica Bank
		  	 M/C 7578
 39200 Six Mile Rd.

		  	Livonia, MI 48152
		  	Attn: National Documentation Services
		
	with a copy to:	  	Comerica Bank
		  	333 West Santa Clara Street, 12th Floor
		  	San Jose, CA 95113
		  	Attn: Robert Shutt
		  	FAX: (415) 477-3260

 The parties hereto may change the address at which they are to receive notices hereunder, by notice in
writing in the foregoing manner given to the other. 
 11. CHOICE OF LAW, VENUE, AND JURISDICTION; JURY TRIAL WAIVER. 

11.1 THE PARTIES HEREBY AGREE THAT THIS AGREEMENT AND ALL OTHER LOAN DOCUMENTS, INSTRUMENTS AND AGREEMENTS RELATED TO THIS
AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT REGARD TO ITS CONFLICTS OF LAW PROVISIONS. BORROWER AND BANK EACH HEREBY IRREVOCABLY AND UNCONDITIONALLY (I) CONSENTS AND SUBMITS TO
THE SOLE AND EXCLUSIVE JURISDICTION OF ANY STATE OR FEDERAL COURT LOCATED WITHIN THE STATE OF CALIFORNIA, AND ANY APPELLATE COURT THEREOF, (II) AGREES THAT ALL ACTIONS AND PROCEEDINGS BASED UPON, ARISING OUT OF, RELATING TO OR OTHERWISE
CONCERNING THIS AGREEMENT OR ANY 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 16	  	January 16, 2019

 
OTHER DOCUMENT, INSTRUMENT OR AGREEMENT RELATED TO THIS AGREEMENT, INCLUDING ALL CLAIMS FOR RECOGNITION OR ENFORCEMENT OF ANY JUDGMENT, SHALL SOLELY AND EXCLUSIVELY BE BROUGHT, HEARD, AND
DETERMINED (LITIGATED) IN SUCH COURTS, (III) ACCEPTS FOR ITSELF AND IN CONNECTION WITH ITS PROPERTIES, THE SOLE AND EXCLUSIVE JURISDICTION OF THE AFORESAID COURTS, (IV) WAIVES ANY OBJECTION, INCLUDING ANY OBJECTION TO THE LAYING OF VENUE
OR BASED UPON THE GROUNDS OF FORUM NON CONVENIENS, THAT IT MAY NOW OR HEREAFTER HAVE TO BRINGING OR MAINTAINING ANY SUCH ACTION OR PROCEEDING IN SUCH JURISDICTION, AND (V) AGREES TO BE BOUND BY ANY JUDGMENT RENDERED THEREBY IN CONNECTION WITH
THIS AGREEMENT, OR ANY SUCH OTHER DOCUMENT, INSTRUMENT OR AGREEMENT. NOTHING HEREIN SHALL LIMIT THE RIGHT OF BANK TO BRING ANY ACTION OR PROCEEDING AGAINST BORROWER OR ITS PROPERTIES IN THE COURTS OF ANY OTHER JURISDICTION IN CONNECTION WITH THE
ENFORCEMENT OF ANY LIENS OR SECURITY INTERESTS IN FAVOR OF BANK ON ANY OF BORROWER’S PROPERTIES OR ASSETS. 
 11.2
JURY TRIAL WAIVER. THE UNDERSIGNED ACKNOWLEDGE THAT THE RIGHT TO TRIAL BY JURY IS A CONSTITUTIONAL ONE, BUT THAT IT MAY BE WAIVED UNDER CERTAIN CIRCUMSTANCES. TO THE EXTENT PERMITTED BY LAW, EACH PARTY, AFTER CONSULTING (OR HAVING HAD THE
OPPORTUNITY TO CONSULT) WITH COUNSEL OF ITS, HIS OR HER CHOICE, KNOWINGLY AND VOLUNTARILY, AND FOR THE MUTUAL BENEFIT OF ALL PARTIES, WAIVES ANY RIGHT TO TRIAL BY JURY IN THE EVENT OF LITIGATION ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY
OTHER DOCUMENT, INSTRUMENT OR AGREEMENT BETWEEN THE UNDERSIGNED PARTIES. 
 12. JUDICIAL REFERENCE PROVISION. 

12.1 In the event the Jury Trial Waiver set forth above is not enforceable, the parties elect to proceed under this Judicial Reference
Provision. 
 12.2 With the exception of the items specified in Section 12.3, below, any controversy, dispute or claim (each, a
“Claim”) between the parties arising out of or relating to this Agreement or any other document, instrument or agreement between the undersigned parties (collectively in this Section, the “Loan Documents”), will be resolved by a
reference proceeding in California in accordance with the provisions of Sections 638 et seq. of the California Code of Civil Procedure (“CCP”), or their successor sections, which shall constitute the exclusive remedy for the resolution of
any Claim, including whether the Claim is subject to the reference proceeding. Except as otherwise provided in the Loan Documents, venue for the reference proceeding will be in the state or federal court in the county or district where the real
property involved in the action, if any, is located or in the state or federal court in the county or district where venue is otherwise appropriate under applicable law (the “Court”). 

12.3 The matters that shall not be subject to a reference are the following: (i) foreclosure of any security interests in real or personal
property, (ii) exercise of self-help remedies (including, without limitation, set-off), (iii) appointment of a receiver and (iv) temporary, provisional or ancillary remedies (including, without
limitation, writs of attachment, writs of possession, temporary restraining orders or preliminary injunctions). This Judicial Reference Provision does not limit the right of any party to exercise or oppose any of the rights and remedies described in
clauses (i) and (ii) or to seek or oppose from a court of competent jurisdiction any of the items described in clauses (iii) and (iv). The exercise of, or opposition to, any of those items does not waive the right of any party to a
reference proceeding pursuant to this Judicial Reference Provision as provided herein. 
 12.4 The referee shall be a retired judge or
justice selected by mutual written agreement of the parties. If the parties do not agree within ten (10) days of a written request to do so by any party, then, upon request of any party, the referee shall be selected by the Presiding Judge of
the Court (or his or her representative). A request for appointment of a referee may be heard on an ex parte or expedited basis, and the parties agree that irreparable harm would result if ex parte relief is not granted. Pursuant to CCP §
170.6, each party shall have one peremptory challenge to the referee selected by the Presiding Judge of the Court (or his or her representative). 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 17	  	January 16, 2019

 12.5 The parties agree that time is of the essence in conducting the reference proceedings.
Accordingly, the referee shall be requested, subject to change in the time periods specified herein for good cause shown, to (i) set the matter for a status and trial-setting conference within fifteen (15) days after the date of selection
of the referee, (ii) if practicable, try all issues of law or fact within one hundred twenty (120) days after the date of the conference and (iii) report a statement of decision within twenty (20) days after the matter has been
submitted for decision. 
 12.6 The referee will have power to expand or limit the amount and duration of discovery. The referee may set or
extend discovery deadlines or cutoffs for good cause, including a party’s failure to provide requested discovery for any reason whatsoever. Unless otherwise ordered based upon good cause shown, no party shall be entitled to “priority”
in conducting discovery, depositions may be taken by either party upon seven (7) days written notice, and all other discovery shall be responded to within fifteen (15) days after service. All disputes relating to discovery which cannot be
resolved by the parties shall be submitted to the referee whose decision shall be final and binding. 
 12.7 Except as expressly set forth in
this Agreement, the referee shall determine the manner in which the reference proceeding is conducted including the time and place of hearings, the order of presentation of evidence, and all other questions that arise with respect to the course of
the reference proceeding. All proceedings and hearings conducted before the referee, except for trial, shall be conducted without a court reporter, except that when any party so requests, a court reporter will be used at any hearing conducted before
the referee, and the referee will be provided a courtesy copy of the transcript. The party making such a request shall have the obligation to arrange for and pay the court reporter. Subject to the referee’s power to award costs to the
prevailing party, the parties will equally share the cost of the referee and the court reporter at trial. 
 12.8 The referee shall be
required to determine all issues in accordance with existing case law and the statutory laws of the State of California. The rules of evidence applicable to proceedings at law in the State of California will be applicable to the reference
proceeding. The referee shall be empowered to enter equitable as well as legal relief, enter equitable orders that will be binding on the parties and rule on any motion which would be authorized in a court proceeding, including without limitation
motions for summary judgment or summary adjudication. The referee shall issue a decision at the close of the reference proceeding which disposes of all claims of the parties that are the subject of the reference. Pursuant to CCP § 644, such
decision shall be entered by the Court as a judgment or an order in the same manner as if the action had been tried by the Court and any such decision will be final, binding and conclusive. The parties reserve the right to appeal from the final
judgment or order or from any appealable decision or order entered by the referee. The parties reserve the right to findings of fact, conclusions of laws, a written statement of decision, and the right to move for a new trial or a different
judgment, which new trial, if granted, is also to be a reference proceeding under this provision. 
 12.9 If the enabling legislation which
provides for appointment of a referee is repealed (and no successor statute is enacted), any dispute between the parties that would otherwise be determined by reference procedure will be resolved and determined by arbitration. The arbitration will
be conducted by a retired judge or justice, in accordance with the California Arbitration Act §1280 through §1294.2 of the CCP as amended from time to time. The limitations with respect to discovery set forth above shall apply to any such
arbitration proceeding. 
 12.10 THE PARTIES RECOGNIZE AND AGREE THAT ALL CONTROVERSIES, DISPUTES AND CLAIMS RESOLVED UNDER THIS JUDICIAL
REFERENCE PROVISION WILL BE DECIDED BY A REFEREE AND NOT BY A JURY. AFTER CONSULTING (OR HAVING HAD THE OPPORTUNITY TO CONSULT) WITH COUNSEL OF ITS, HIS OR HER OWN CHOICE, EACH PARTY KNOWINGLY AND VOLUNTARILY, AND FOR THE MUTUAL BENEFIT OF ALL
PARTIES, AGREES THAT THIS JUDICIAL REFERENCE PROVISION WILL APPLY TO ANY CONTROVERSY, DISPUTE OR CLAIM BETWEEN OR AMONG THEM ARISING OUT OF OR IN ANY WAY RELATED TO, THIS AGREEMENT OR THE OTHER LOAN DOCUMENTS. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 18	  	January 16, 2019

 13. GENERAL PROVISIONS. 

13.1 Successors and Assigns. This Agreement shall bind and inure to the benefit of the respective successors and permitted assigns of
each of the parties and shall bind all persons who become bound as a debtor to this Agreement; provided, however, that neither this Agreement nor any rights hereunder may be assigned by Borrower without Bank’s prior written consent, which
consent may be granted or withheld in Bank’s sole discretion. Bank shall have the right without the consent of or notice to Borrower to sell, assign, transfer, negotiate, or grant participation in all or any part of, or any interest in,
Bank’s obligations, rights and benefits hereunder. 
 13.2 INDEMNIFICATION AND HOLD HARMLESS. WITHOUT LIMITING ANY OTHER
PROVISIONS OF THIS AGREEMENT, BORROWER AGREES TO INDEMNIFY AND HOLD BANK HARMLESS FROM AND AGAINST ALL LOSSES, COSTS, DAMAGES, LIABILITIES AND EXPENSES, INCLUDING, WITHOUT LIMITATION, IN-HOUSE AND OUTSIDE
ATTORNEYS’ FEES AND DISBURSEMENTS, INCURRED BY BANK IN CONNECTION WITH THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS OR ANY LOANS OR TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY OR BY REASON OF ANY DEFAULT OR EVENT OF DEFAULT, OR ENFORCING
THE OBLIGATIONS OF BORROWER OR ANY LOAN PARTY UNDER THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS, AS APPLICABLE, OR IN EXERCISING ANY RIGHTS OR REMEDIES OF BANK OR IN THE PROSECUTION OR DEFENSE OF ANY ACTION OR PROCEEDING CONCERNING ANY MATTER
GROWING OUT OF OR CONNECTED WITH THIS AGREEMENT OR ANY OF THE LOAN DOCUMENTS; PROVIDED, HOWEVER, THAT THE FOREGOING SHALL NOT BE APPLICABLE, AND THE BORROWER SHALL NOT BE LIABLE FOR ANY SUCH LOSSES, COSTS, DAMAGES, LIABILITIES OR EXPENSES, TO THE
EXTENT (BUT ONLY TO THE EXTENT) THE SAME ARISE OR RESULT FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF BANK OR ANY OF ITS AGENTS OR EMPLOYEES. THE PROVISIONS OF THIS SECTION SHALL SURVIVE REPAYMENT OF THE INDEBTEDNESS AND SATISFACTION OF ALL
OBLIGATIONS OF BORROWER TO BANK AND TERMINATION OF THIS AGREEMENT. 
 13.3 Time of Essence. Time is of the essence for the
performance of all obligations set forth in this Agreement. 
 13.4 Severability of Provisions. Each provision of this Agreement shall
be severable from every other provision of this Agreement for the purpose of determining the legal enforceability of any specific provision. 

13.5 Amendments in Writing, Integration. All amendments to or terminations of this Agreement or the other Loan Documents must be in
writing signed by the parties. All prior agreements, understandings, representations, warranties, and negotiations between the parties hereto with respect to the subject matter of this Agreement and the other Loan Documents, if any, are merged into
this Agreement and the Loan Documents. 
 13.6 Counterparts. This Agreement may be executed in any number of counterparts and by
different parties on separate counterparts, each of which, when executed and delivered, shall be deemed to be an original, and all of which, when taken together, shall constitute but one and the same Agreement. 

13.7 Survival. All covenants, representations and warranties made in this Agreement shall continue in full force and effect so long as
any Obligations remain outstanding or Bank has any obligation to make any Credit Extension to Borrower. The obligations of Borrower to indemnify Bank with respect to the expenses, damages, losses, costs and liabilities described in Section 13.2
shall survive until all applicable statute of limitations periods with respect to actions that may be brought against Bank have run. 
 13.8
Confidentiality. In handling any confidential information, Bank and all employees and agents of Bank shall exercise the same degree of care that Bank exercises with respect to its own proprietary information of the same types to maintain the
confidentiality of any non-public information thereby received or received pursuant to this Agreement except that disclosure of such information may be made (i) to the parent, subsidiaries, or Affiliates
and service providers of Bank in connection with their present or prospective business relations with Borrower, (ii) to prospective transferees, participants, or purchasers of any interest in the Obligations, provided that they have entered
into a comparable confidentiality agreement in favor of Borrower and have delivered a copy to Borrower, (iii) as required by law, regulations, rule or order, subpoena, judicial order or similar 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 19	  	January 16, 2019

 
order, (iv) as may be required in connection with the examination, audit or similar investigation of Bank, (v) to Bank’s accountants, auditors and regulators, and (vi) as Bank
may determine in connection with the enforcement of any remedies hereunder. Confidential information hereunder shall not include information that either: (a) is in the public domain or in the knowledge or possession of Bank when disclosed to
Bank, or becomes part of the public domain after disclosure to Bank through no fault of Bank; or (b) is disclosed to Bank by a third party, provided Bank does not have actual knowledge that such third party is prohibited from disclosing such
information. 
 13.9 Effect of Amendment and Restatement. Except as otherwise set forth herein, this Agreement is intended to and
does completely amend and restate, without novation, the Prior Loan and Security Agreement. All security interests granted under the Prior Loan and Security Agreement are hereby confirmed and ratified and shall continue to secure all Obligations
under this Agreement. 

  
  

					
	Comerica Bank – 5th A&R Loan and Security Agreement	 	Page 20	  	January 16, 2019

 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed as of the date first above
written. 
  

			
	ON24, INC.
		
	By:	 	 /s/ Ian Halifax

	Name:	 	Ian Halifax
	Title:	 	CFO
	
	COMERICA BANK
		
	By:	 	 /s/ Robert Shutt

	Name:	 	Robert Shutt
	Title:	 	SVP

  
  

					
	Comerica Bank - 5th A&R Loan and Security Agreement	 	Signature Page	  	January 16, 2019

 EXHIBIT A 

DEFINITIONS 
 “Accounts” mean all presently existing
and hereafter arising accounts, contract rights, payment intangibles and all other forms of obligations owing to Borrower arising out of the sale or lease of goods (including, without limitation, the licensing of software and other technology) or
the rendering of services by Borrower and any and all credit insurance, guaranties, and other security therefor, as well as all merchandise returned to or reclaimed by Borrower and Borrower’s Books relating to any of the foregoing. 

“Advance” or “Advances” mean a cash advance or cash advances under the Revolving Line. 

“Affiliate” means, with respect to any Person, any Person that owns or controls directly or indirectly such Person, any Person that controls or is
controlled by or is under common control with such Person, and each of such Person’s senior executive officers, directors, and partners. 

“Amended and Restated Effective Date” has the meaning assigned in Section 3.1. 

“Bank Expenses” mean all reasonable costs or expenses (including, without limit, reasonable attorneys’ fees and expenses, whether generated in-house or by outside counsel) incurred in connection with the preparation, negotiation, execution, delivery, amendment, administration, and enforcement of the Loan Documents; reasonable Collateral audit fees; and
Bank’s reasonable attorneys’ fees and expenses (whether generated in-house or by outside counsel) incurred in amending, enforcing or defending the Loan Documents (including fees and expenses of
appeal), incurred before, during and after an Insolvency Proceeding, whether or not suit is brought. 
 “Board of Directors” means the Board of
Directors of Borrower. 
 “Borrower State” means Delaware, the state under whose laws Borrower is organized. 

“Borrower’s Books” mean all of Borrower’s books and records including: ledgers; records concerning Borrower’s assets or liabilities,
the Collateral, business operations or financial condition; and all computer programs, or tape files, and the equipment, containing such information. 

“Borrowing Base” means, as of any date of determination, an amount equal to 100% of the trailing six (6) months annually contracted
Subscription Revenue, multiplied by the trailing twelve (12) months Retention Rate. 
 “Borrowing Base Certificate” means the certificate
substantially in the form attached hereto as Exhibit C. 
 “Business Day” means any day that is not a Saturday, Sunday, or other day on
which banks in the State of California are authorized or required to close. 
 “Cash” means unrestricted cash and cash equivalents. 

“Change in Control” shall mean any transaction or series of related transactions in which any “person” or “group” (within the
meaning of Section 13(d) and 14(d)(2) of the Securities Exchange Act of 1934) becomes the “beneficial owner” (as defined in Rule 13d-3 under the Securities Exchange Act of 1934), directly or
indirectly, of a sufficient number of shares of all classes of Equity Interests then outstanding of Borrower ordinarily entitled to vote in the election of directors, empowering such “person” or “group” to elect a majority of the
Board of Directors of Borrower, who did not have such power before such transaction. 
 “Change in Deferred Revenue” means, an amount measured as
of the last day of each fiscal quarter, equal to (x) the deferred revenue balance (determined in accordance with GAAP), minus (y) the deferred revenue balance (determined in accordance with GAAP) as of the last day of the immediately
preceding fiscal quarter. 
 “Chief Executive Office State” means California, where Borrower’s chief executive office is located. 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

 “Closing Date” has the meaning assigned in Section 3.1. 

“Code” means the California Uniform Commercial Code as amended or supplemented from time to time. 

“Collateral” means the property described on Exhibit B attached hereto and all Negotiable Collateral to the extent not described on
Exhibit B, except to the extent any such property (i) is nonassignable by its terms without the consent of the licensor thereof or another party (but only to the extent such prohibition on transfer is enforceable under applicable law,
including, without limitation, Sections 9406 and 9408 of the Code), (ii) the granting of a security interest therein is contrary to applicable law, provided that upon the cessation of any such restriction or prohibition, such property shall
automatically become part of the Collateral, or (iii) constitutes the Equity Interests of a controlled foreign corporation (as defined in the IRC), in excess of sixty-five percent (65%) of the voting power of all classes of Equity Interests of
such controlled foreign corporations entitled to vote. 
 “Collateral State” means the state or states where the Collateral is located, which is
California. 
 “Contingent Obligation” means, as applied to any Person, any direct or indirect liability, contingent or otherwise, of that Person
with respect to (i) any indebtedness, lease, dividend, letter of credit or other obligation of another, including, without limitation, any such obligation directly or indirectly guaranteed, endorsed,
co-made or discounted or sold with recourse by that Person, or in respect of which that Person is otherwise directly or indirectly liable; (ii) any obligations with respect to undrawn letters of credit,
corporate credit cards or merchant services issued or provided for the account of that Person; and (iii) all obligations arising under any interest rate, currency or commodity swap agreement, interest rate cap agreement, interest rate collar
agreement, or other agreement or arrangement designed to protect such Person against fluctuation in interest rates, currency exchange rates or commodity prices; provided, however, that the term “Contingent Obligation” shall not include
endorsements for collection or deposit in the ordinary course of business. The amount of any Contingent Obligation shall be deemed to be an amount equal to the stated or determined amount of the primary obligation in respect of which such Contingent
Obligation is made or, if not stated or determinable, the maximum reasonably anticipated liability in respect thereof as determined by Bank in good faith; provided, however, that such amount shall not in any event exceed the maximum amount of the
obligations under the guarantee or other support arrangement. 
 “Copyrights” mean any and all copyright rights, copyright applications, copyright
registrations and like protections in each work or authorship and derivative work thereof, whether published or unpublished and whether or not the same also constitutes a trade secret, now or hereafter existing, created, acquired or held. 

“Credit Card Services” has the meaning assigned in Section 2.1(b)(iv). 

“Credit Card Services Sublimit” means a sublimit for corporate credit cards and e-commerce or merchant
account services under the Revolving Line not to exceed Four Hundred Fifty Thousand Dollars ($450,000). 
 “Credit Commitments” has the meaning
assigned in Section 6.6. 
 “Credit Extension” means each Advance or any other extension of credit by Bank to or for the benefit of Borrower
hereunder. 
 “Dollars” mean lawful money of the United States. 

“Environmental Laws” mean all laws, rules, regulations, orders and the like issued by any federal, state, municipal, local, foreign, or other
governmental or quasi-governmental authority or any agency pertaining to the environment or to any hazardous materials or wastes, toxic substances, flammable, explosive or radioactive materials, asbestos or other similar materials. 

“Equipment” means all present and future machinery, equipment, tenant improvements, furniture, fixtures, vehicles, tools, parts and attachments in
which Borrower has any interest. 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

 “Equity Interests” mean, with respect to any Person, the capital stock, partnership, membership or
limited liability company interest, or other equity securities or equity ownership interest of such Person. 
 “ERISA” means the Employee
Retirement Income Security Act of 1974, as amended, and the regulations thereunder. 
 “Event of Default” has the meaning assigned in Article 8.

 “GAAP” means generally accepted accounting principles, consistently applied, as in effect from time to time in the United States. 

“Indebtedness” means (a) all indebtedness for borrowed money or the deferred purchase price of property or services, including without
limitation reimbursement and other obligations with respect to surety bonds and letters of credit, (b) all obligations evidenced by notes, bonds, debentures or similar instruments, (c) all capital lease obligations, (d) all Contingent
Obligations, and (e) all obligations arising under the Credit Card Services Sublimit, if any. 
 “Insolvency Proceeding” means any proceeding
commenced by or against any Person or entity under any provision of the United States Bankruptcy Code, as amended, or under any other bankruptcy or insolvency law, including assignments for the benefit of creditors, formal or informal moratoria,
compositions, extension generally with its creditors, or proceedings seeking reorganization, arrangement, or other relief. 
 “Intellectual
Property” means all of Borrower’s right, title, and interest in and to the following: 
  

	(a)	 Copyrights, Patents, Trademarks and, service marks and applications therefor, now owned or hereafter acquired;

  

	(b)	 Any and all trade secrets, and any and all intellectual property rights in computer software and computer
software products now or hereafter existing, created, acquired or held; 

  

	(c)	 Any and all design rights which may be available to Borrower now or hereafter existing, created, acquired or
held; 

  

	(d)	 Any and all claims for damages by way of past, present and future infringement of any of the rights included
above, with the right, but not the obligation, to sue for and collect such damages for said use or infringement of the intellectual property rights identified above; 

 

	(e)	 All licenses or other rights to use any of the Copyrights, Patents or Trademarks, and all license fees and
royalties arising from such use to the extent permitted by such license or rights; and 

  

	(f)	 All amendments, renewals and extensions of any of the Copyrights, Trademarks or Patents. “Inventory”
means all present and future inventory in which Borrower has any interest. 

 “Investment” means any beneficial ownership
(including Equity Interests) of any Person, or any loan, advance or capital contribution to any Person. 
 “IRC” means the Internal Revenue Code
of 1986, as amended, and the regulations thereunder. 
 “Letter of Credit” means a commercial or standby letter of credit or similar undertaking
issued by Bank at Borrower’s request in accordance with Section 2.1(b)(iii). 
 “Letter of Credit Sublimit” means a sublimit for Letters
of Credit under the Revolving Line not to exceed Three Million Eight Hundred Fifty Thousand Dollars ($3,850,000). 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

 “Lien” means any mortgage, lien, deed of trust, charge, pledge, security interest or other
encumbrance. 
 “Loan Documents” mean, collectively, this Agreement, the Prime Referenced Rate Addendum, any guaranty, any note or notes executed
by Borrower, and any other document, instrument or agreement entered into in connection with this Agreement, all as amended or extended from time to time. 

“Material Adverse Effect” means a material adverse effect on (i) the business, operations or financial condition of Borrower and its
Subsidiaries taken as a whole, (ii) the ability of Borrower to repay the Obligations or otherwise perform its obligations under the Loan Documents, (iii) Borrower’s interest in, or the value, perfection or priority of Bank’s
security interest in the Collateral. 
 “Minimum Net Operating Income / Deferred Revenue” has the meaning assigned in Section 6.7(b). 

“Negotiable Collateral” means all of Borrower’s present and future letters of credit of which it is a beneficiary, drafts, instruments
(including promissory notes), securities, documents of title, and chattel paper, and Borrower’s Books relating to any of the foregoing. 
 “Net
Operating Income” means, with reference to any twelve (12) month period, earnings (inclusive of Borrower’s Insight24 operations) during such period before interest, tax, depreciation, amortization, stock compensation expense and one-time extraordinary items (such as non-cash write-offs and discontinued operations) not to exceed $50,000 per annum. 

“New Equity” means net cash proceeds received after the Amended and Restated Effective Date from the sale or issuance of Borrower’s equity
securities. 
 “Obligations” mean all debt, principal, interest, Bank Expenses and other amounts owed to Bank by Borrower pursuant to this
Agreement or any other agreement, whether absolute or contingent, due or to become due, now existing or hereafter arising, including any interest that accrues after the commencement of an Insolvency Proceeding and including any debt, liability, or
obligation owing from Borrower to others that Bank may have obtained by assignment or otherwise. 
 “Patents” mean all patents, patent
applications and like protections including without limitation improvements, divisions, continuations, renewals, reissues, extensions and continuations-in-part of the
same. 
 “Periodic Payments” mean all installments or similar recurring payments that Borrower may now or hereafter become obligated to pay to
Bank pursuant to the terms and provisions of any instrument, or agreement now or hereafter in existence between Borrower and Bank. 
 “Permitted
Indebtedness” means: 
  

	(a)	 Indebtedness of Borrower in favor of Bank arising under this Agreement or any other Loan Document;

  

	(b)	 Indebtedness existing on the Closing Date and disclosed in the Schedule; 

 

	(c)	 Indebtedness not to exceed Three Million Five Hundred Thousand Dollars ($3,500,000) in the aggregate in any
fiscal year secured by a lien described in clause (c) of the defined term “Permitted Liens,” provided such Indebtedness does not exceed the lesser of the cost or fair market value of the equipment financed with such Indebtedness;

  

	(d)	 Subordinated Debt; 

  

	(e)	 Indebtedness to trade creditors incurred in the ordinary course of business; and 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

	(f)	 Extensions, refinancings and renewals of any items of Permitted Indebtedness, provided that the principal
amount is not increased or the terms modified to impose more burdensome terms upon Borrower or its Subsidiary, as the case may be. 

“Permitted Investment” means: 
  

	(a)	 Investments existing on the Closing Date disclosed in the Schedule; 

 

	(b)	 (i) Marketable direct obligations issued or unconditionally guaranteed by the United States or any agency or
any State thereof maturing within one (1) year from the date of acquisition thereof, (ii) commercial paper maturing no more than one (1) year from the date of creation thereof and currently having rating of at least A-2 or P-2 from either Standard & Poor’s Rating Service or Moody’s Investors Service, Inc., (iii) Bank’s certificates of deposit maturing no more than
one (1) year from the date of investment therein, and (iv) Bank’s money market accounts and deposit accounts; 

  

	(c)	 Repurchases of stock from former employees or directors of Borrower under the terms of applicable repurchase
agreements (i) in an aggregate amount not to exceed One Hundred Thousand Dollars ($100,000) in any fiscal year, provided that no Event of Default has occurred, is continuing or would exist after giving effect to the repurchases, or (ii) in
any amount where the consideration for the repurchase is the cancellation of indebtedness owed by such former employees or directors to Borrower regardless of whether an Event of Default exists; 

 

	(d)	 Investments accepted in connection with Permitted Transfers; 

 

	(e)	 Investments of Subsidiaries in or to other Subsidiaries or Borrower; 

 

	(f)	 Investments not to exceed One Hundred Thousand Dollars ($100,000) in the aggregate in any fiscal year
consisting of (i) travel advances and employee relocation loans and other employee loans and advances in the ordinary course of business, and (ii) loans to employees, officers or directors relating to the purchase of Equity Interests of
Borrower or its Subsidiaries pursuant to employee stock purchase plan agreements approved by Borrower’s Board of Directors; 

  

	(g)	 Investments (including debt obligations) received in connection with the bankruptcy or reorganization of
customers or suppliers and in settlement of delinquent obligations of, and other disputes with, customers or suppliers arising in the ordinary course of Borrower’s business; 

 

	(h)	 Investments consisting of notes receivable of, or prepaid royalties and other credit extensions, to customers
and suppliers who are not Affiliates, in the ordinary course of business, provided that this subparagraph (h) shall not apply to Investments of Borrower in any Subsidiary; and 

 

	(i)	 Joint ventures or strategic alliances in the ordinary course of Borrower’s business consisting of the
non-exclusive licensing of technology, the development of technology or the providing of technical support, provided that any cash Investments by Borrower do not exceed One Hundred Thousand Dollars ($100,000) in the aggregate in any fiscal year.

 “Permitted Liens” mean the following: 
  

	(a)	 Any Liens existing on the Closing Date and disclosed in the Schedule (excluding Liens to be satisfied with the
proceeds of the Advances) or arising under this Agreement or the other Loan Documents; 

  

	(b)	 Liens for taxes, fees, assessments or other governmental charges or levies, either not delinquent or being
contested in good faith by appropriate proceedings and for which Borrower maintains adequate reserves, provided the same have no priority over any of Bank’s security interests; 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

	(c)	 Liens securing Indebtedness not to exceed Three Million Five Hundred Thousand Dollars ($3,500,000) in the
aggregate (i) upon or in any Equipment acquired or held by Borrower or any of its Subsidiaries to secure the purchase price of such Equipment or indebtedness incurred solely for the purpose of financing the acquisition or lease of such
Equipment, or (ii) existing on such Equipment at the time of its acquisition, provided that the Lien is confined solely to the property so acquired and improvements thereon, and the proceeds of such Equipment; 

 

	(d)	 Liens incurred in connection with the extension, renewal or refinancing of the indebtedness secured by Liens of
the type described in clauses (a) through (e) above, provided that any extension, renewal or replacement Lien shall be limited to the property encumbered by the existing Lien and the principal amount of the indebtedness being extended, renewed
or refinanced does not increase; and 

  

	(e)	 Liens arising from judgments, decrees or attachments in circumstances not constituting an Event of Default
under Sections 8.5 (attachment) or 8.9 (judgments). 

 “Permitted Transfer” means the conveyance, sale, lease, transfer or
disposition by Borrower or any Subsidiary of: 
  

	(a)	 Inventory in the ordinary course of business; 

 

	(b)	 Non-exclusive licenses and similar arrangements for the use of the
property of Borrower or its Subsidiaries in the ordinary course of business; 

  

	(c)	 Worn-out or obsolete Equipment; or 

 

	(d)	 Other assets of Borrower or its Subsidiaries that do not in the aggregate exceed Two Hundred Fifty Thousand
Dollars ($250,000) during any fiscal year. 

 “Person” means any individual, sole proprietorship, partnership, limited liability
company, joint venture, trust, unincorporated organization, association, corporation, institution, public benefit corporation, firm, joint stock company, estate, entity or governmental agency. 

“Prime Referenced Rate Addendum” means the Prime Referenced Rate Addendum, dated as of the Amended and Restated Effective Date, by and between Bank
and Borrower (as it may be amended, restated, replaced or supplemented from time to time and attached hereto as Exhibit F).  

“Prohibited Territory” means any person or country listed by the Office of Foreign Assets Control of the United States Department of Treasury as to
which transactions between a United States Person and that territory are prohibited. 
 “Responsible Officer” means each of the Chief Executive
Officer, the Chief Operating Officer, the Chief Financial Officer and the Corporate Controller of Borrower. 
 “Restricted Agreement” is any
material license or other material agreement (other than over-the-counter software that is commercially available to the public and “open source” licenses) to
which Borrower is a party or under which Borrower is bound (including licenses and agreements under which Borrower is the licensee): (a) that prohibits or otherwise restricts Borrower from assigning to Bank, or granting to Bank a Lien in,
Borrower’s interest in such license or agreement, the rights arising thereunder or any other property, or (b) for which a default under or termination of such license or contract could interfere with the Bank’s right to use, license,
sell or collect any Collateral or otherwise exercise its rights and remedies with respect to the Collateral under the Loan Documents or applicable law. 

“Retention Rate” means, with respect to any period, the quotient of (a) (i) the total bookings value of Borrower’s subscription contracts
on the last day of such period, minus (ii) the total bookings value of Borrower’s subscription contracts entered into with new customers during such period, divided by (b) the total bookings value of Borrower’s subscription
contracts on the first day of such period; provided, however, that the Retention Rate shall not exceed 1.0 (i.e. 100%) for any period. 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

 “Revolving Line” means a Credit Extension of up to Twenty-Five Million Dollars ($25,000,000)
(inclusive of the aggregate face amount of Letters of Credit issued under the Letter of Credit Sublimit, and the aggregate limits of the corporate credit cards issued to Borrower and merchant credit card processing reserves under the Credit Card
Services Sublimit); provided, however, that in the event the Borrower receives New Equity of not less than Twenty Million Dollars ($20,000,000) from investors acceptable to Bank, “Revolving Line” shall mean Thirty Million Dollars
($30,000,000) (inclusive of the aggregate face amount of Letters of Credit issued under the Letter of Credit Sublimit, and the aggregate limits of the corporate credit cards issued to Borrower and merchant credit card processing reserves under the
Credit Card Services Sublimit). 
 “Revolving Maturity Date” means January 31, 2020; provided, however, that in the event the Borrower
receives New Equity of not less than Twenty Million Dollars ($20,000,000) from investors acceptable to Bank, “Revolving Maturity Date” shall mean January 31, 2021. 

“Schedule” means the schedule of exceptions attached hereto and approved by Bank, if any. “Shares” has the meaning set forth in
Section 4.4. 
 “SOS Reports” mean the official reports from the Secretaries of State of each Collateral State, Chief Executive Office State
and the Borrower State and other applicable federal, state or local government offices identifying all current security interests filed in the Collateral and Liens of record as of the date of such report. 

“Subordinated Debt” means any debt incurred by Borrower that is subordinated in writing to the debt owing by Borrower to Bank on terms reasonably
acceptable to Bank (and identified as being such by Borrower and Bank). 
 “Subscription Revenue” means all of Borrower’s recurring
subscription revenue (determined in accordance with GAAP); provided, however, that if Borrower, in Bank’s sole reasonable discretion, receives an unsatisfactory audit of Accounts or appraisal of Collateral, as outlined in Section 6.2(d),
Bank may change the standards of eligibility by giving Borrower thirty (30) days’ prior written notice. Unless otherwise agreed to by Bank, “Subscription Revenue” shall not include subscription revenue from: (a) any account
debtor that is subject to any Insolvency Proceeding, or becomes insolvent, or goes out of business, (b) any contract that is not renewed within thirty (30) days of such contract’s renewal date and (c) any recurring revenue from
Accounts that the account debtor has failed to pay Borrower more than twenty-five percent (25%) of amounts due to Borrower under all of its contracts with Borrower within one hundred twenty (120) days of invoice date, in each case without
Bank’s written consent. 
 “Subsidiary” means any corporation, partnership or limited liability company or joint venture in which
(i) any general partnership interest or (ii) more than fifty percent (50%) of the Equity Interests of which by the terms thereof ordinary voting power to elect the Board of Directors, managers or trustees of the entity, at the time as of
which any determination is being made, is owned by Borrower, either directly or through an Affiliate. 
 “Trademarks” mean any trademark and
servicemark rights, whether registered or not, applications to register and registrations of the same and like protections, and the entire goodwill of the business of Borrower connected with and symbolized by such trademarks. 

“United States” means the United States of America. 

  
  

					
	Comerica Bank –Exhibit A	 		  	January 16, 2019

			
	DEBTOR	  	ON24, INC.
		
	SECURED PARTY:	  	COMERICA BANK

 EXHIBIT B 

COLLATERAL DESCRIPTION ATTACHMENT TO LOAN AND SECURITY AGREEMENT 

All personal property of Debtor of every kind, whether presently existing or hereafter created or acquired, and wherever located, including
but not limited to: (a) all accounts (including health-care-insurance receivables), chattel paper (including tangible and electronic chattel paper), deposit accounts, documents (including negotiable documents), equipment (including all
accessions and additions thereto), general intangibles (including payment intangibles and software), goods (including fixtures), instruments (including promissory notes), inventory (including all goods held for sale or lease or to be furnished under
a contract of service, and including returns and repossessions), investment property (including securities and securities entitlements), letter of credit rights, money, and all of Debtor’s books and records with respect to any of the foregoing,
and the computers and equipment containing said books and records; and (b) any and all cash proceeds and/or noncash proceeds thereof, including, without limitation, insurance proceeds, and all supporting obligations and the security therefor or
for any right to payment. All terms above have the meanings given to them in the California Uniform Commercial Code, as amended or supplemented from time to time. 

Notwithstanding the foregoing, the Collateral shall not include any copyrights, patents, trademarks and servicemarks (whether registered or
not) and applications therefor, now owned or hereafter acquired, or any claims for damages by way of any past, present and future infringement of any of the foregoing (collectively, the “Intellectual Property”); provided, however, that the
Collateral shall include all accounts and general intangibles that consist of rights to payment from the sale, licensing or disposition of all or any part of, or rights in, the Intellectual Property (the “Rights to Payment”).
Notwithstanding the foregoing, if a judicial authority (including a U.S. Bankruptcy Court) holds that a security interest in the underlying Intellectual Property is necessary to have a security interest in the Rights to Payment, then the Collateral
shall automatically, and effective as of December 24, 1999, include the Intellectual Property to the extent necessary to permit perfection of Bank’s security interest in the Rights to Payment. 

  
  

					
	Comerica Bank –Exhibit B	 		  	January 16, 2019EX-10.11

 Exhibit 10.11 

CONSULTING AGREEMENT 
 This Consulting
Agreement (this “Agreement”) is effective as of July 1, 2010 (the “Effective Date”) between ON24, Inc., with an office located at 201 3rd Street, 3rd Floor, San Francisco, CA 94103 (hereinafter referred to as the
“Company”), and InfoHorizon, LLC, an Ohio limited liability company with offices located at 6548 Dorset Ln, Solon, OH 44139 (hereinafter referred to as the “Consultant”). 

AGREEMENT: 
 Article 1 – Scope of
Work 
 1.1 Services – The Company hereby engages Consultant, in an independent contractor relationship, to provide services
(“Services”) as described in one or more Statements of Work that are attached hereto or are otherwise subject to the terms of this Agreement (each a “SOW”). A SOW will become binding when both parties have signed it, and once
signed, the Consultant will be obligated to provide the Services as specified therein. 
 Consultant will determine the method, details, and means of
performing the Services. Consultant may, at its sole expense, use its employees and/or subcontractors, to perform the Services under this Agreement; provided, however, all such employees and subcontractors must have the necessary skills and
abilities to perform the task required by the Company. Consultant shall be responsible and liable for all work performed by and all actions and inactions of any subcontractors (including any affiliates that may be used by Consultant to perform
Services) that are involved in the provision of any Services pursuant to this Agreement. Consultant must promptly inform Company in writing or via email of any and all subcontractors it uses to perform Services. 

1.2 Confidentiality – 
 a.
Definition of Confidential Information. “Confidential Information” means any technical and non-technical information related to the Company’s business, including for example and without
limitation, current, future and proposed products and services of Company, Company Innovations, Company Property (as defined in Section 1.3 (“Ownership and Return of Confidential Information and Company Property”)), and Company’s
information concerning equipment, hardware, networks, passwords, products, inventions, concepts, designs, drawings, schematics, plans, production specifications, source code, libraries, agents, applets, script, Javascript, object classes, software
architecture, object code, flowcharts, source listings, software-related documentation, databases, structures, formulas, algorithms, techniques, processes, circuits, computer disks or tapes whether machine or user readable, market data, financial
information, information and data regarding suppliers, customers, marketing, sales, prospects, forecasts, engineering, procurement, research and development and any information that may be made known to Consultant that Company has received from
others that Company is obligated to treat as confidential or proprietary. Confidential Information shall include all copies, reproductions, photographs, images, records, and extracts thereof, as well as all notes and summaries prepared by Consultant
relating to Confidential Information. 
 b. Nondisclosure and Nonuse Obligations. Except as permitted in this Section, Consultant, as
well as its employees and subcontractors, shall not use, copy, modify, disseminate or in any way disclose the Confidential Information. Consultant may use the Confidential Information solely to perform Services for the benefit of Company. Consultant
shall treat all Confidential Information with the same degree of care as Consultant accords to Consultant’s own confidential information, but in no case shall Consultant use less than reasonable care. Consultant shall disclose Confidential
Information only to those of Consultant’s employees and subcontractors who have a need to know such information. Consultant represents and warrants that every employee and subcontractor of Consultant (and every employee of each such
subcontractor) that is directly or indirectly involved in the performance of Services 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 1

 
or otherwise has access to Confidential Information (collectively, “Consultant Representatives”) will have agreed in writing, either as a condition of employment or in order to obtain
the Confidential Information, to be bound by written terms and conditions at least as protective as those terms and conditions applicable to Consultant under this Agreement. Consultant shall immediately give notice to Company of any unauthorized use
or disclosure of the Confidential Information. Consultant shall assist Company in remedying any such unauthorized use or disclosure of the Confidential Information. Consultant agrees not to communicate any information to Company in violation of the
proprietary rights of any third party. 
 c. Exclusions from Nondisclosure and Nonuse Obligations. Consultant’s obligations under
Section 1.2(b) shall not apply to any Confidential Information that Consultant can demonstrate (a) was in the public domain at or subsequent to the time such Confidential Information was communicated to Consultant by Company through no
fault of Consultant; or (b) was rightfully in Consultant’s possession free of any obligation of confidence at or subsequent to the time such Confidential Information was communicated to Consultant by Company. A disclosure of any
Confidential Information by Consultant (i) in response to a valid order by a court or other governmental body or (ii) as otherwise required by law shall not be considered to be a breach of this Agreement or a waiver of confidentiality for
other purposes; provided, however, that Consultant shall provide prompt prior written notice thereof to Company to enable Company to seek a protective order or otherwise prevent such disclosure. 

d. The obligations contained in this Section 1.2 shall survive termination of this Agreement. 

1.3 Ownership and Return of Confidential Information and Company Property. All Confidential Information and any materials (including,
without limitation, documents, drawings, papers, diskettes, tapes, models, apparatus, sketches, designs and lists) furnished to Consultant by Company, whether delivered to Consultant by Company or made by Consultant in the performance of Services
under this Agreement and whether or not they contain or disclose Confidential Information (collectively, the “Company Property”), are the sole and exclusive property of Company or Company’s suppliers or customers. Consultant agrees to
keep all Company Property at Consultant’s premises unless otherwise permitted in writing by Company. Within five (5) days after any request by Company, Consultant shall destroy or deliver to Company, at Company’s option, (a) all
Company Property and (b) all materials in Consultant’s possession or control that contain or disclose any Confidential Information. Consultant will provide Company a written certification of Consultant’s compliance with
Consultant’s obligations under this Section. 
 1.4 Disclosure and Assignment of Work Resulting from SOWs. 

a. “Innovations” and “Company Innovations” Definitions. “Innovations” means all discoveries, designs,
developments, improvements, inventions (whether or not protectable under patent laws), works of authorship, information fixed in any tangible medium of expression (whether or not protectable under copyright laws), trade secrets, know-how, and ideas (whether or not protectable under trade secret laws). “Company Innovations” means Innovations that Consultant, solely or jointly with others, conceives, develops or reduces to practice
related to any SOW. 
 b. Disclosure and Assignment of Company Innovations. Consultant agrees to maintain adequate and current records
of all Company Innovations, which records shall be and remain the property of the Company. Consultant agrees to promptly disclose and describe to the Company all Company Innovations. Consultant agrees that this is a “work made for hire”
agreement and, except for Consultant’s rights in Out-of-Scope Innovations, Consultant hereby does and will assign to Company (and Company shall be the sole and
exclusive owner of) all right, title and interest, including all patent, copyright, trade secret and trademark right and other intellectual property and proprietary rights, in and to all deliverables, Company Innovations and other work product
created or provided by Consultant pursuant to this Agreement or any SOW and all associated records (“Work Product”). To the extent any of the rights, title and interest in and to Company Innovations cannot be assigned by Consultant
to the Company, Consultant hereby grants to the Company an exclusive, royalty-free, transferable, irrevocable, worldwide license (with rights to sublicense through multiple tiers of sublicensees) to practice such non-assignable rights, title and
interest. To the extent any of the rights, title and interest in and to the Company Innovations can neither be assigned nor licensed by Consultant to the Company, Consultant hereby irrevocably waives and agrees never to assert such non-assignable and non-licensable rights, title and interest against the Company or any of the Company’s successors in interest. 

 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 2

 c. Assistance. Consultant agrees to perform, during and after the term of this
Agreement, all acts that the Company deems necessary or desirable to permit and assist the Company, at its expense, in obtaining, perfecting and enforcing the full benefits, enjoyment, rights and title throughout the world in the Company Innovations
as provided to the Company under this Agreement. If the Company is unable for any reason to secure Consultant’s signature to any document required to file, prosecute, register or memorialize the assignment of any rights under any Company
Innovations as provided under this Agreement, Consultant hereby irrevocably designates and appoints the Company and the Company’s duly authorized officers and agents as Consultant’s agents and attorneys-in-fact to act for and on Consultant’s behalf and instead of Consultant to take all lawfully permitted acts to further the filing, prosecution, registration, memorialization of assignment,
issuance and enforcement of rights under such Company Innovations, all with the same legal force and effect as if executed by Consultant. The foregoing is deemed a power coupled with an interest and is irrevocable. 

d. Out-of-Scope Innovations. Consultant must describe
and identify in each SOW the Innovations that Consultant intends to use in performing Services under such SOW which is either owned by Consultant or is licensed by a third party to Consultant with a right to sublicense, and which exists prior to the
effective date of the applicable SOW (collectively, the “Out-of-Scope Innovations”). If Consultant incorporates any Out-of-Scope Innovations into any of the Company Innovations, then Consultant hereby grants to the Company and the Company’s designees a non-exclusive,
royalty-free, irrevocable, perpetual, worldwide, fully paid-up license (with rights to sublicense through multiple tiers of sublicensees) to practice all patent, copyright, moral right, mask work, trade secret
and other intellectual property rights relating to such Out-of-Scope Innovations. 

Article 2 – Independent Contractor 
 2.1
Independent Contractor – Consultant’s relationship with Company will be that of an independent contractor. Neither Consultant nor any Consultant Representative shall be deemed an employee, partner, or
co-venture of, or an agent of, the Company, and nothing in this Agreement is intended to, or shall be construed to, create a partnership, agency, joint venture, employment or similar relationship. Consultant
is not authorized to speak for, represent, or obligate the Company in any manner without the prior express written authorization from an officer of the Company. 

2.2 Taxes - Consultant shall be responsible for all taxes arising from compensation and other amounts paid under this Agreement. Neither federal, nor
state, nor local income tax, nor payroll tax of any kind, shall be withheld or paid by the Company on behalf of Consultant or any Consultant Representative. Consultant understands that it is responsible for paying Consultant’s taxes in
accordance with applicable law. Consultant will file, on a timely basis, all tax returns and payments required to be filed with, or made to, any federal, state or local tax authority with respect to the performance of services and receipt of fees
under this Agreement. 
 2.3 Compensation & Benefits - Consultant shall compensate its employees and subcontractors in
accordance with all applicable labor and employment and other laws. Consultant hereby accepts exclusive liability for complying with all applicable laws governing self-employed individuals, including obligations such as payment of taxes, social
security, disability and other contributions based on fees paid to Consultant, under this Agreement. Neither Consultant nor any Consultant Representative of Consultant will be eligible for, or have the right to participate in, any employee pension,
health, welfare, or other fringe benefit plan, of the Company. No workers’ compensation insurance shall be obtained by Company covering Consultant or the Consultant Representatives. 

  
  

 

					
	Company Initial     AH        	  	Consultant Initial     CJ            	  	Page 3

 2.4 Insurance - Consultant, at its sole cost and expense, shall obtain and maintain all insurance
coverage required by federal or state or other applicable law. Consultant shall also, at its sole cost and expense, maintain the level of comprehensive general liability insurance, worker’s compensation, and other insurance coverage that is
appropriate under the circumstances for the Services. Consultant hereby waives any and all claims against the Company except as may be specifically set forth in this Agreement. 

2.5 Indemnity - Consultant shall defend, indemnify and hold harmless Company (i) with respect to any claims for
non-payment of wages or other related claims from the Consultant Representatives and its employees, and (ii) for any breach of or non-compliance with respect to
this Section 2. 
 Article 3 – Compensation for Consulting Services 

3.1 Compensation - Company will pay Consultant fees for Services rendered under this Agreement as set forth in the applicable SOW subject to the terms
herein and therein. Consultant shall only be reimbursed for expenses that are expressly approved for reimbursement in a SOW or in writing by an authorized representative of Company, and only then if such expenses are incurred accordance with
Company’s Travel and Expense Policy and Consultant submits verification of such expenses as Company may require. Payment of Consultant’s fees, and expenses if applicable, will be in accordance with the terms and conditions set forth herein
and in the applicable SOW. Upon termination of this Agreement for any reason other than Consultant’s material breach of this Agreement or an SOW, Consultant will be paid any undisputed previously unpaid fees on a pro rata basis as stated in the
SOW for work which has been completed, to and including the effective date of such termination. 
 Article 4 – Term and Termination 

4.1 Term - This Agreement is effective as of the Effective Date set forth above and will terminate on the later of the five year anniversary of the
Effective Date or the day the last remaining SOW expires or is terminated, unless terminated earlier as set forth below. Consultant acknowledges that the Company makes no commitment to providing work for the Consultant subsequent to any expiration
or termination of this Agreement. 
 4.2 Termination – 

a. By the Company. The Company may terminate this Agreement and any SOW without cause at any time, with termination effective 90 days after
Company’s delivery to Consultant of written notice of termination. Company also may terminate this Agreement (a) immediately upon Consultant’s breach of Sections 1.2, 1.3, or 1.4 or Article 6 or (b) immediately for a
material breach of this Agreement or any SOW by Consultant if such material breach is not cured within 10 days after the date of Company’s written notice of breach or (c) Consultant conducts themselves in any manner which, in the
reasonable opinion of the Company, brings or is likely to bring the Company into disrepute by association or (d) Consultant is found to be incompetent, guilty of gross misconduct and/or any serious or persistent negligence in the provisions of
his Services hereunder, or (e) Consultant materially and intentionally misrepresents its capabilities. 
 b. By Consultant. Consultant
may terminate this Agreement and any SOW without cause at any time, with termination effective 90 days after Consultant’s delivery to Company of written notice of termination. Consultant may terminate this Agreement for a material breach by
Company if Company’s material breach of any provision of this Agreement is not cured within thirty (30) days after the date of Consultant’s written notice of breach. 

c. Effect of Expiration or Termination. Upon expiration or termination of this Agreement, Company shall pay Consultant for Services performed
under this Agreement as set forth in each then active SOW (s). 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 4

 Article 5 – Warranties. 

5.1 Warranties - Consultant represents and warrants to Company that: (i) the Services will be performed in a professional and workmanlike manner in
accordance with current industry standards by qualified personnel with the necessary skills and qualifications to perform the Services in accordance with this Agreement, (ii) the Services and Work Product (and performance, creation and/or
delivery thereof) shall comply with and all applicable laws and regulations; (iii) it shall not breach this Agreement; and (iv) Company’s use of the Services, Work Product and Company Innovations shall not infringe any patent,
copyright, trademark or other intellectual property or proprietary right of any person or entity. 
 Article 6 – Non Interference and No Conflicts.

 6.1 Non Interference with Business 
 a. During the
term of this Agreement and for a period of 1 year following the termination or expiration of this Agreement, Consultant agrees not to solicit or induce any employee of Company to terminate or breach an employment, contractual or other relationship
with the Company. Notwithstanding the foregoing, this Section shall not apply to employees who independently respond to indirect solicitations (such as general newspaper advertisements, employment agency referrals and internet postings) not
targeting such employees or to employees who no longer work for Company at the time of any solicitation or offer. 
 b. During the term of this Agreement and
for a period of 1 year following the termination or expiration of this Agreement, Company agrees not to intentionally solicit or induce any employee or subcontractor of Consultant directly involved in the performance of Services under this Agreement
to terminate or breach an employment, contractual or other relationship with the Consultant. Notwithstanding the foregoing, this Section shall not apply to employees or subcontractors who independently respond to indirect solicitations (such as
general newspaper advertisements, employment agency referrals and internet postings) not targeting such employees or to employees who no longer work for Consultant at the time of any solicitation or offer. Consultant represents that all of its
subcontractors directly involved in the performance of Services under this Agreement are named in Exhibit A hereto. Consultant may update the list from time to time by emailing Company’s CTO, Jayesh Sayeshi (and Consultant represents the
accuracy of any and all such updates). 
 6.2 No Conflicts. During the term of this Agreement, Consultant will not accept work, enter into a contract
or accept an obligation inconsistent or incompatible with Consultant’s obligations, or the scope of Services to be rendered for the Company, under this Agreement. Consultant warrants that, to the best of Consultant’s knowledge, there is no
other existing contract or duty on Consultant’s part that conflicts with or is inconsistent with this Agreement. Consultant agrees to indemnify the Company from any and all loss or liability incurred by reason of the alleged breach by
Consultant of any services agreement or other arrangement with any third party. 
 Article 7 – Indemnification 

7.1 Third Party Claims. The Company assumes all responsibility for usage by Consultant in accordance with this Agreement of the information and/or
specifications that it provides to Consultant specifically for incorporation into the Services. Company agrees to defend, indemnify and hold harmless Consultant for third party claims arising from Consultant’s use in accordance with this
Agreement of information and/or specifications provided by Company to the extent such claims allege that such use infringes or otherwise violates the rights of a third party. 

7.2 Consultant shall defend, indemnify and hold harmless Company and its officers, directors, employees, agents, successors and assigns from and against
any and all claims and all related losses, expenses, damages, costs and liabilities, including reasonable attorneys’ fees and expenses (collectively, “Claims”) arising from or related to (i) Consultant’s use of any
information or other materials in the performance of the Services not provided by Company which infringe or otherwise violate the rights of a third party, (ii) any of the Consultant’s employees and Consultant Representatives;
(iii) neglect, acts, omissions, negligence or willful misconduct by Consultant and Consultant Representatives; (iv) any claims that Consultant violated or infringed the intellectual property rights of any third party; or (v) breach of
this Agreement or violation of any contract or applicable law, rule, or regulation by Consultant or Consultant Representatives. 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 5

 Article 8 – Limitation of Liability 

8.1 Limitation of Liability – Except in the event of a breach of Sections 1.2, 1.3, 1.4 or Article 6 or pursuant to Article 5 or 7,
neither party (i) will be liable for special, incidental or consequential damages or lost profits (however arising, including negligence) arising out of or in connection with this Agreement, and (ii) will be liable to the other party in an
amount greater than the aggregate amounts paid or payable by the Company hereunder. This limitation of each party’s liability is cumulative, with all payments for claims or damages in connection with this Agreement being aggregated to determine
satisfaction of the limit. The existence of one or more claims will not enlarge the limit. 
 Article 9 – General Provisions 

9.1 Construction of Terms - If any provision of this Agreement is held unenforceable by a court of competent jurisdiction, that provision shall be
severed and shall not affect the validity or enforceability of the remaining provisions. 
 9.2 Governing Law - This Agreement shall be governed in
all respects by the laws of the United States of America and by the laws of the State of California, without reference to conflict of laws principles. 

9.3 Complete Agreement - This Agreement constitutes the complete agreement and sets forth the entire understanding and agreement of the parties as to
the subject matter of this Agreement and supersedes all prior discussions and understandings in respect to the subject of this Agreement, whether written or oral. 

9.4 Dispute Resolution - If there is any dispute or controversy between the parties arising out of or relating to this Agreement, the parties agree that
such dispute or controversy will be arbitrated in San Francisco, California in accordance with proceedings under American Arbitration Association rules, and such arbitration will be the exclusive dispute resolution method under this Agreement. The
decision and award determined by such arbitration will be final and binding upon both parties. All costs and expenses, including reasonable attorney’s fees and expert’s fees, of all parties incurred in any dispute which is determined
and/or settled by arbitration pursuant to this Agreement will be borne by the party determined to be liable in respect of such dispute; provided, however, that if complete liability is not assessed against only one party, the parties will share the
total costs in proportion to their respective amounts of liability so determined. Except where clearly prevented by the area in dispute, both parties agree to continue performing their respective obligations under this Agreement until the dispute is
resolved. 
 9.5 Waiver of Breach - The waiver by a party of a breach of any provision of this Agreement by the other party shall not operate or be
construed as a waiver of any other or subsequent breach by the party in breach. 
 9.6 Notices - All notices, requests and other communications
between the parties shall be in writing and shall be delivered as follows: (a) by personal delivery, when actually delivered; (b) by overnight courier, upon written verification of receipt; (c) by facsimile transmission, upon
acknowledgment of receipt of electronic transmission; or (d) by certified or registered mail, return receipt requested, upon verification of receipt. Notice shall be sent to the addresses set forth above or to such other address as either party
may provide in writing. 
 9.7 Successors and Assigns - This Agreement may not be assigned by Consultant without the Company’s prior, written
consent, and any such attempted assignment shall be void and no effect. 
 9.8 Survivability - The definitions contained in this Agreement and
Sections 1.2, 1.3, 1.4, Articles 2-3, Section 4.2(c), and Articles 6 - 9 shall survive the termination of this Agreement. 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 6

 9.9 Severability - If any provision of this Agreement is for any reason declared to be invalid or
unenforceable, the validity and enforceability of the remaining provisions shall not be affected thereby. Such invalid or unenforceable provision shall be deemed modified to the extent necessary to render it valid and enforceable, and if no
modification shall render it valid and enforceable, this Agreement shall be construed as if not containing such provision and the rights and obligations of the parties shall be construed and enforced accordingly. 

9.10 Amendment, Waiver, Modification or Termination - No amendment, waiver or termination or modification of this Agreement shall be binding unless it
is in writing and signed by both parties and dated subsequent to the date hereof. Performance of work by Consultant and/or acceptance of payment by Consultant for work performed and/or work to be performed for the Company beyond the scope of this
Agreement does not constitute acceptance of amendments or modifications to this Agreement nor shall they be binding. 
 9.11 Publicity and Public
Announcements - Consultant shall not issue any press release nor make any public statement regarding this Agreement (including the terms and existence thereof) or the relationship of the parties without Company’s prior written approval
which may be withheld in Company’s sole discretion. Nothing herein shall require Company to approve the issuance of a press release or obligate Company to participate in a press release with Consultant. 

9.12 Injunctive Relief for Breach - Consultant’s obligations under this Agreement are of unique character that gives them particular value; breach
of any of such obligations will result in irreparable and continuing damage to Company for which there will be no adequate remedy at law; in the event of such breach, Company will be entitled to injunctive relief and/or a decree for specific
performance, and such other and further relief as may be proper (including monetary damages if appropriate). 
 9.13 Force Majeure - The parties shall
not be liable to each other for any failure or delay of performance of any obligations hereunder where such failure or delay shall have been wholly or principally caused by acts or events beyond its control, including but not limited to acts of God,
acts of civil or military authority, fire, floods, earthquakes or other natural disasters, war, riots, strikes, applicable governmental law or regulation imposed after the date of signing of this agreement, lockouts, communication link failures,
computer viruses and third party software or hardware failures or defects; provided, however, that if such force majeure event continues for more than ten (10) days, either party may terminate this Agreement by providing written notice to the
other party. Notwithstanding the foregoing, Company shall have no obligation to pay for services not actually performed by Consultant. 
 9.14 Observance
of Company Rules. To the extent Consultant performs any services while on the Company’s premises, Consultant will observe and comply the Company’s rules and regulations with respect to conduct, health, safety and protection of persons
and property. 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 7

 IN WITNESS WHEREOF, the parties hereto have executed this Consulting Agreement: 

 

			
	 Consultant:

		
	By:	 	/s/ Chandra K. Jain
	Name: Chandra K. Jain
	Title: Principal
	
	 Company:

		
	By:	 	/S/ A. Hamer
	 Name: A. Hamer

	 Title: CFO

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 8

 Exhibit A – List of all of Consultant’s Subcontractors 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 9

  

STATEMENT OF WORK NUMBER ONE BETWEEN ON24, INC.
AND INFOHORIZON, LLC. 
  
  

 
  
  

  
  

 

 Statement of Work Number One 

This Statement of Work Number One (this “SOW”) is entered into by ON24, Inc., with an office located at 201 3rd Street, 3rd Floor, San Francisco, CA
94103 (hereinafter referred to as the “Company”), and InfoHorizon, LLC, an Ohio limited liability company with an office located at 6548 Dorset Ln, Solon, OH 44139 (hereinafter referred to as the “Consultant”, and together with
Company, the “Parties”) as of July 1, 2010 (the “Effective Date”). This is SOW is incorporated by reference into and shall be governed by the terms of the Consulting Agreement (the “Agreement”) between the Parties
dated July 1, 2010. In the event of any conflict between the terms of the Agreement and this SOW, the terms of this SOW shall control. Any terms used but not defined herein shall take their meaning from the Agreement. 

Selection & Management of Resources 
  

	 	•	 	 The Company shall identify Services it wants performed by Consultant on an
as-needed basis. 

  

	 	•	 	 The Consultant will identify the appropriate personnel of Consultant and its subcontractors to perform Services
based on Company’s requirements. Company shall then be entitled to confer with the selected personnel at no cost to Company to decide whether it is willing to allow Consultant to use such personnel to perform Services. Company has the right to
approve which personnel shall perform Services (all personnel which has or is performing Services being “Resources”). Consultant represents and warrants that no personnel may be used to perform Services unless approved in advance by
Company, and shall indemnify Company for any non-compliance. 

  

	 	•	 	 The Consultant shall be solely responsible for managing the Resources and shall provide appropriate equipment,
office space and means of communication for the Resources to perform the Services 

  

	 	•	 	 The Company may request additional personnel to perform Services at any time and the Consultant shall identify
appropriate personnel and make available those additional Resources selected by Company as soon as possible. 

  

	 	•	 	 Consultant is responsible for providing appropriate Resources to meet project deadlines and staffing
levels. In the event of fluctuations in staffing due to office closures (National Holidays) and other absences, Consultant will work with the Company to ensure proper support and minimize any disruption in service. 

 

	 	•	 	 Consultant shall stop using a Resource to perform Services (i) immediately upon request of Company if
Company reasonably believes a breach of this SOW occurred by virtue of such Resource, or (ii) in any other event, within 2 weeks of request by Company. 

  

	 	•	 	 Company agrees to: 

  

	 	•	 	 Identify and prioritize tasks for the project team. 

 

	 	•	 	 Ensure there is sufficient work load assigned for the team to work in full-time capacity. 

 

	 	•	 	 Provide ON24 requirements in a timely manner. 

 

	 	•	 	 Review and sign off on requirements, designs and test procedures within mutually agreed upon timeframes.

  

	 	•	 	 Answer questions and resolve requirements issues within mutually agreed upon timeframes. 

 

	 	•	 	 Participate in regularly scheduled project status meetings. 

 

	 	•	 	 Purchase any third party software licenses it requires for the development, integration and testing of
Company’s software. 

 Services & Work Product 

All services performed by Resources shall be Services and all deliverables and other work created by Resources shall be Work Product. 

Fees: 
 The Company will only be charged for the
number of hours (rounded to the nearest quarter hour) that Resources perform Services pursuant to this SOW. Notwithstanding the preceding sentence, subject to the terms and conditions herein, in the event the work related to the Services requested
by Company falls below full-time capacity for any Resource performing Services during the term of this SOW, the Company shall still be responsible for paying Consultant the fees that correspond to 8 hours per working day per such Resource actively
performing Services that day. 

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 2

 Billing rates for Resources shall be as mutually agreed upon by the parties. 

Consultant will invoice Company on a monthly basis and all undisputed amounts will be due forty-five (45) days following Company’s receipt of
invoice. 
 Additional Terms: 
  

	 	•	 	 The fees in this SOW do not include hosting, hardware, SSL and any software license costs. Such costs, if any,
will be paid for by the Company. Consultant shall not incur any such costs without Company’s prior written consent. 

  

	 	•	 	 No expenses incurred by Consultant shall be payable by Company unless approved by Company in advance in writing.

  

	 	•	 	 Starting with amounts payable by Company for Services performed on or after July 1, 2013, Consultant may
require that 1% interest per month be added to any amount not paid within 75 days of when such amount becomes past due in accordance with this SOW. Consultant shall be required to inform Company in writing of its decision to require the application
of interest to applicable amounts on an invoice, and must wait to do so until the requisite 75 day period is complete. Interest shall only apply to the period of time until payment is made following Company’s receipt of a compliant notice from
Consultant. For purposes of clarity, the parties agree that no interest shall apply to any amounts relating to Services performed prior to July 1, 2013. 

IN WITNESS WHEREOF, the parties have caused this SOW to be executed by their duly authorized representatives, as of the Effective Date. 

 

	
	Company:
	
	By: /s/ A. Hamer                                
	Name: A. Hamer                                
	Title:
CFO                                        
  
	
	InfoHorizon, LLC
	
	By: /s/ Chandra K. Jain                      
	Name: Chandra K. Jain
	Title: Principal

  
  

 

					
	Company Initial     AH            	  	Consultant Initial     CJ            	  	Page 3

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