Document:

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                                                                     Exhibit 4.1
                                                                  EXECUTION COPY

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                          REGISTRATION RIGHTS AGREEMENT

                                 By and Between

                                 RADIO ONE, INC.
                                  as "Company"

                                       and

                                  L. ROSS LOVE
                                 CHERYL H. LOVE
                          LRC LOVE LIMITED PARTNERSHIP
                         LOVE FAMILY LIMITED PARTNERSHIP
                              J. KENNETH BLACKWELL
                         WINDINGS LANE PARTNERSHIP, LTD.
                                  LOVIE L. ROSS
                                CALVIN D. BUFORD
                        BUFORD FAMILY LIMITED PARTNERSHIP
                                C. HOWARD BUFORD
                               THOMAS REVELY, III
                                    VADA HILL
                                 STEVEN R. LOVE
                               STEPHEN E. KAUFMANN
                               GEORGE C. HALE, SR.
                                 R. DEAN MEISZER
                         EGI-FUND (99) INVESTORS, L.L.C.
                          TORCHSTAR COMMUNICATIONS, LLC
                       BLUE CHIP VENTURE FUNDS PARTNERSHIP
                              TREBUCHET CORPORATION
                                       and
                       QUETZAL/J. P. MORGAN PARTNERS, L.P.
                                as "Stockholders"

                                February 7, 2001

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                          REGISTRATION RIGHTS AGREEMENT

     This Agreement (this "Agreement") is entered into on February 7, 2001, by
and between Radio One, Inc., a Delaware corporation (the "Company"), and L. Ross
Love, Cheryl H. Love, LRC Love Limited Partnership, Love Family Limited
Partnership, J. Kenneth Blackwell, Windings Lane Partnership, Ltd., Lovie L.
Ross, Calvin D. Buford, Buford Family Limited Partnership, C. Howard Buford,
Thomas Revely, III, Vada Hill, Steven R. Love, Stephen E. Kaufmann, George C.
Hale, Sr., R. Dean Meiszer (each, a "Series A Stockholder"), EGI-Fund (99)
Investors, L.L.C., Torchstar Communications, LLC, Blue Chip Venture Funds
Partnership, Trebuchet Corporation (each, a "Series B Stockholder"), and
Quetzal/J. P. Morgan Partners, L.P.  (the "Series D Stockholder" and, together
with the Series A Stockholders and the Series B Stockholders, the
"Stockholders").  The Company and the Stockholders are referred to collectively
herein as the "Parties" and each individually as a "Party".

     WHEREAS, the Company, Blue Chip Merger Subsidiary, Inc. ("Merger Sub"),
Blue Chip Broadcasting, Inc. ("BCI"), and the Stockholders are parties to that
certain Merger Agreement of even date herewith (the "Merger Agreement"),
pursuant to which, among other things, BCI will be merged with and into Merger
Sub (the "Blue Chip Acquisition") and, as a result of such Blue Chip
Acquisition, the Stockholders will receive shares of the Company's class D
common stock (such shares of class D common stock, the "Blue Chip Acquisition
Stock").

     WHEREAS, the Stockholders desire certain registration rights in connection
with the Blue Chip Acquisition Stock and the Company has agreed to provide such
rights to the Stockholders.

     NOW, THEREFORE, in consideration of the foregoing and the mutual covenants
and agreements hereinafter set forth, the Parties agree as follows.

     1. Definitions.

          "Agreement" has the meaning set forth in the preface above.

          "BCI" has the meaning set forth in the recitals above.

          "Blue Chip Acquisition" has the meaning set forth in the recitals
above.

          "Blue Chip Acquisition Stock" has the meaning set forth in the
recitals above.

          "Blue Chip Investors" means those Stockholders holding Registrable
Securities.

          "Board" means the Board of Directors of the Company.

          "Closing Date" has the meaning set forth in the Merger Agreement.

          "Commission" means the Securities and Exchange Commission.
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          "Common Stock" means the class D common stock, par value $.001 per
share, of the Company.

          "Company" has the meaning set forth in the preface above.

          "Exchange Act" means the Securities Exchange Act of 1934, as amended,
and the rules and regulations promulgated thereunder.

          "Merger Agreement" has the meaning set forth in the recitals above.

          "Merger Sub" has the meaning set forth in the recitals above.

          "Parties" has the meaning set forth in the preface above.

          "Person" means any individual, corporation, partnership, joint
venture, limited liability company, business trust, joint stock company, trust
or unincorporated organization or any government or any agency or political
subdivision thereof.

          "Registrable Securities" means (a) the Blue Chip Acquisition Stock
being acquired by the Stockholders and (b) any Common Stock issued or issuable
with respect to any of the shares of Blue Chip Acquisition Stock referred to in
clause (a) above by way of a stock dividend or stock split or in connection with
a combination of shares, recapitalization, merger, consolidation or other
reorganization.  Shares of Common Stock will cease to be Registrable Securities
(i) when effectively registered under the Securities Act and disposed of in
accordance with the registration statement covering such shares, or (ii) when
they may be resold by the Person holding such shares without restriction or
limitation under Rule 144(k).

          "Registration Expenses" has the meaning set forth in Section 2.8
hereof.

          "Rule 144" means Rule 144 under the Securities Act (or any successor
or similar exemptive rules hereafter in effect).

          "Rule 145" means Rule 145 under the Securities Act (or any successor
or similar rules hereafter in effect).

          "Rule 415" means Rule 415 under the Securities Act (or any successor
or similar rules hereafter in effect).

          "Securities Act" means the Securities Act of 1933, as amended.

          "Series A Stockholders" has the meaning set forth in the preface
above.

          "Series B Stockholders" has the meaning set forth in the preface
above.

          "Series D Stockholder" has the meaning set forth in the preface above.

          "Shelf Registration" means the registration effected pursuant to
Section 2.1 hereof.

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          "Shelf Registration Holders" means those Stockholders holding the
Shelf Registration Securities.

          "Shelf Registration Period" has the meaning set forth in Section
2.1(b)(i) hereof.

          "Shelf Registration Securities" means up to Two Million One Hundred
and Forty-Three Thousand (2,143,000) shares of Registrable Securities held by
the Series A Stockholders and the Series B Stockholders.

          "Shelf Registration Statement" means the shelf registration statement
filed under the Securities Act on an appropriate form providing for the
registration of, and the sale on a continuous or delayed basis by the Shelf
Registration Holders of, all of the Shelf Registration Securities pursuant to
Rule 415, filed by the Company pursuant to the provisions of Section 2.1 of this
Agreement, including the prospectus contained therein, any amendments and
supplements to such registration statement, including post-effective amendments,
and all exhibits and all material incorporated by reference in such registration
statement.

          "Short-Form Registration" has the meaning set forth in Section 2.2(a)
hereof.

          "Stockholders" has the meaning set forth in the preface above.

     2.   Registration Rights.

     2.1  Shelf Registration.

          (a) The Company shall as promptly as practicable prepare and, not
later than sixty (60) days after the date of this Agreement, file with the
Commission and thereafter shall use its best efforts to cause to be declared
effective under the Act on the Closing Date or as soon as practicable
thereafter, a Shelf Registration Statement relating to the offer and sale of the
Shelf Registration Securities by the Shelf Registration Holders from time to
time in accordance with the methods of distribution elected by such Shelf
Registration Holders and set forth in such Shelf Registration Statement.  The
Shelf Registration Securities to be included in the Shelf Registration Statement
shall be determined as follows: first, each Series B Stockholder shall include
all shares of Blue Chip Acquisition Stock issued to such Series B Stockholder
pursuant to the Merger Agreement, other than any such shares which are held in
the post-Closing escrow account established pursuant to Section 2.6 of the
Merger Agreement; and second, each Series A Stockholder shall be permitted to
include such number of shares of Blue Chip Acquisition Stock acquired by such
Series A Stockholder pursuant to the Merger Agreement, other than any such
shares which are held in the post-Closing escrow account established pursuant to
Section 2.6 of the Merger Agreement, as requested by such Series A Stockholder;
provided, however, that the total number of shares of Blue Chip Acquisition
Stock to be included by all Series A Stockholders, taken as a whole, may not
exceed the amount by which 2,143,000 shares exceeds the number of Shelf
Registration Securities being provided by the Series B Stockholders.  In the
event that the aggregate number of shares of Blue Chip Acquisition Stock
requested to be included in the Shelf Registration Statement exceeds the maximum
number of shares available for inclusion by the Series A Stockholders, as
calculated pursuant to the preceding sentence, unless otherwise agreed in
writing by all Series A Stockholders who have indicated a desire to participate
in the Shelf Registration Statement, then the shares to be

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included in the Shelf Registration Statement by each participating Series A
Stockholder shall be reduced, on a pro rata basis, in proportion to the number
of Registrable Securities held by each such Series A Stockholder; provided
further, however, that L. Ross Love shall not be permitted to include more than
1,500,000 shares of Registrable Securities in the Shelf Registration Statement.

          (b) The Company shall use its best efforts:

               (i)  to keep the Shelf Registration Statement continuously
     effective in order to permit the prospectus included therein to be lawfully
     delivered by the Shelf Registration Holders of the relevant Shelf
     Registration Securities, for a period of one year from the date of its
     effectiveness or such shorter period that will terminate when all the Shelf
     Registration Securities covered by the Shelf Registration Statement have
     been sold pursuant to the Shelf Registration Statement (in any such case,
     such period being called the "Shelf Registration Period"); and

               (ii) during the Shelf Registration Period, promptly upon the
     request of any Shelf Registration Holder to take any action reasonably
     necessary to register the sale of any Shelf Registration Securities of such
     Shelf Registration Holder and to identify such Shelf Registration Holder as
     a selling securityholder.

          (c) The Company may require each Shelf Registration Holder as a
condition to the registration of such Shelf Registration Holder's Shelf
Registration Securities thereunder to furnish to the Company such information
regarding the Shelf Registration Holder and the distribution of the Shelf
Registration Securities as the Company may from time to time reasonably require
for inclusion in such Shelf Registration Statement.  Each Shelf Registration
Holder who offers and sells Shelf Registration Securities by means of the Shelf
Registration Statement shall do so in accordance with the terms thereof and the
requirements of the Securities Act.

          (d) Notwithstanding any provisions of this Agreement to the contrary,
the Company shall cause the Shelf Registration Statement and the related
prospectus and any amendment or supplement thereto, as of the effective date of
the Shelf Registration Statement, amendment or supplement, (i) to comply in all
material respects with the applicable requirements of the Securities Act and the
rules and regulations of the Commission and (ii not to contain any untrue
statement of a material fact or omit to state a material fact required to be
stated therein or necessary in order to make the statements therein, in light of
the circumstances under which they were made, not misleading; provided that
failure by the Company to comply with this Section 2.1(d) shall not be deemed a
breach of this provision if such failure results from inclusion of any untrue
statement or materials provided by Shelf Registration Holders, in writing,
specifically for inclusion in such Shelf Registration Statement, related
prospectus or amendment or supplement thereto.

     2.2  Demand Registrations.

          (a) Requests for Registration.  At any time one hundred eighty (180)
days or more after the Closing Date, the holders of at least 30% of the
Registrable Securities may request one registration under the Securities Act of
all or any portion of their Registrable Securities on Form S-3 or any similar
short-form registration statement ("Short-Form Registrations") if available, and
at any time eighteen (18) months or more after the Closing Date, the holders of
at least 30% of the

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Registrable Securities may request one additional Short-Form Registration. Both
Short-Form Registrations shall be underwritten registrations. Each request for a
Short-Form Registration shall specify the approximate number of Registrable
Securities requested to be registered and the anticipated per share price range
for such offering. Within ten days after receipt of any such request, the
Company shall give written notice of such requested registration to all other
holders of Registrable Securities and, subject to the terms of Section 2.2(b)
hereof, shall include in such registration all Registrable Securities with
respect to which the Company has received written requests for inclusion therein
within 15 days after the receipt of the Company's notice; provided, however,
that the Company shall not be required to include in any such registration the
Registrable Securities of a Blue Chip Investor that does not accept the standard
and customary terms of the underwriting as reasonably agreed upon between the
Company and the managing underwriter(s) for such offering. A registration shall
not count as one of the permitted Short-Form Registrations until it has become
effective (unless such Short-Form Registration has not become effective due
solely to the fault of the holders requesting such registration), and neither
the first, the second nor any subsequent Short-Form Registration shall count as
one of the permitted Short-Form Registrations unless the holders of Registrable
Securities are able to register and sell at least 75% of the Registrable
Securities requested to be included in such registration.

          (b) Priority on Short-Form Registrations.  If the managing
underwriters of a Short-Form Registration advise the Company in writing that in
their opinion the number of Registrable Securities and other securities
requested to be included in such offering exceeds the number of Registrable
Securities and other securities, if any, which can be sold therein without
adversely affecting the marketability of the offering, the Company shall include
in such registration the number of securities requested to be included which in
the opinion of such underwriters can be sold without adversely affecting the
marketability of the offering pro rata among the respective holders thereof on
the basis of the amount of securities that each such holder requested for
inclusion in such Short-Form Registration.

          (c) Restrictions on Short-Form Registrations.  The Company shall not
be obligated to effect any Short-Form Registration within 90 days after (i) the
effective date of a previous Short-Form Registration (including any registration
that would have constituted a Short-Form Registration but for the fact that the
holders of Registrable Securities were not able to register and sell at least
75% of the Registrable Securities requested to be included in such registration)
or a previous registration in which the holders of Registrable Securities were
given piggyback rights pursuant to Section 2.3 hereof and (ii the filing date of
a Short-Form Registration that does not become effective due solely to the fault
of the holders relinquishing such registration.  The Company may postpone for up
to 180 days the filing or the effectiveness of a registration statement for a
Short-Form Registration if the Board determines in its reasonable good faith
judgment that such Short-Form Registration would reasonably be expected to have
a material adverse effect on any proposal or plan by the Company or any of its
Subsidiaries to engage in any acquisition of assets (other than in the ordinary
course of business) or any merger, consolidation, tender offer, reorganization
or similar material transaction; provided that in such event, the holders of
Registrable Securities initially requesting such Short-Form Registration shall
be entitled to withdraw such request and, if such request is withdrawn, such
Short-Form Registration shall not count as one of the permitted Short-Form
Registrations hereunder.  The Company may delay a Short-Form Registration
hereunder only once in any twelve-month period.

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          (d) Selection of Underwriters.  The Company shall have the right to
select the investment banker(s) and manager(s) to administer any Short-Term
Registration, subject to the approval of the holders of a majority of the
Registrable Securities initially requesting registration hereunder which shall
not be unreasonably withheld or delayed.

     2.3  "Piggy-Back" Registration Rights.   If at any time or times after the
Closing Date, the Company shall determine or be required to register any shares
of its Common Stock for sale under the Securities Act (whether in connection
with a public offering of securities by the Company, a public offering of
securities by stockholders of the Company, or both, but not in connection with a
registration effected solely to implement an employee benefit plan or a
transaction to which Rule 145 or any other similar rule of the Commission under
the Securities Act is applicable), the Company will promptly give written notice
thereof to the Blue Chip Investors that hold Registrable Securities at that
time.  In connection with any such registration, if within 10 days after the
receipt of such notice, one or more Blue Chip Investors request the inclusion of
some or all of the Registrable Securities (but not any other shares) held by
them in such registration, the Company will use its best efforts to effect the
registration under the Securities Act of all Registrable Securities which such
Blue Chip Investors request to be registered.  In the case of the registration
of shares of Common Stock by the Company in connection with an underwritten
public offering, (a) the Company shall not be required to include any
Registrable Securities in such underwriting which are held by a Blue Chip
Investor that does not accept the standard and customary terms of the
underwriting as reasonably agreed upon between the Company and the managing
underwriter(s) for such offering, and (b) if the managing underwriter(s)
reasonably determine(s) in writing that marketing factors require a limitation
on the number of Registrable Securities to be offered, the Company shall not be
required to register Registrable Securities in excess of the amount, if any, of
shares of capital stock which the managing underwriter(s) for such offering
shall reasonably and in good faith agree to include in such offering in excess
of any amount to be registered for the Company and/or for the stockholder(s)
requiring such registration.

     2.4  Further Obligations of the Company.  Whenever  the Company is required
under this Section 2 to register any Registrable Securities, it agrees that it
shall also do the following:

          (a) except as provided in Section 2.1 hereof, use its best efforts
(with due regard to the management of the ongoing business of the Company) to
diligently prepare and file with the Commission a registration statement and
such amendments and supplements to said registration statement and the
prospectus used in connection therewith as may be necessary to keep said
registration statement effective and to comply with the provisions of the
Securities Act with respect to the sale of the securities covered by said
registration statement for the lesser of: (i) 180 days or (ii) the period
necessary to complete the proposed public offering; provided that the Company
shall not be obligated to file, cause to become effective or maintain the
effectiveness of any such registration statement if the Board determines in its
reasonable good faith judgment that such filing or effectiveness would
reasonably be expected to have a material adverse effect on any proposal or plan
by the Company or any of its Subsidiaries to engage in any acquisition of assets
(other than in the ordinary course of business) or any merger, consolidation,
tender offer, reorganization or similar material transaction;

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          (b) furnish to each selling Blue Chip Investor such copies of each
preliminary and final prospectus and such other documents as such Blue Chip
Investor may reasonably request to facilitate the public offering of its
Registrable Securities;

          (c) use its best efforts to register or qualify the Registrable
Securities covered by said registration statement under the securities or "blue-
sky" laws of such jurisdictions as any selling Blue Chip Investors may
reasonably request, provided that the Company shall not be required to register
to qualify the Registrable Securities in any jurisdictions which require it to
qualify to do business or subject itself to general service of process therein;

          (d) immediately notify each selling Blue Chip Investor, at any time
when a prospectus relating to its Registrable Securities is required to be
delivered under the Securities Act, of the happening of any event as a result of
which such prospectus contains an untrue statement of a material fact or omits
any material fact necessary to make the statements therein not misleading, and,
at the request of any such selling Blue Chip Investor, prepare a supplement or
amendment to such prospectus so that, as thereafter delivered to the purchasers
of such Registrable Securities, such prospectus will not contain any untrue
statement of a material fact or omit to state any material fact necessary to
make the statements therein not misleading;

          (e) cause all such Registrable Securities to be listed on each
securities exchange or quoted in each quotation system on which similar
securities issued by the Company are then listed or quoted; and

          (f) otherwise use its best efforts to comply with all applicable rules
and regulations of the Commission and make generally available to each selling
Blue Chip Investor, in each case as soon as practicable, but not later than 45
days after the close of the period covered thereby (or 90 days in case the
period covered corresponds to a fiscal year of the Company), an earnings
statement of the Company which will satisfy the provisions of Section 11(a) of
the Securities Act.

     2.5  Indemnification and Contribution.

          (a) Incident to any registration statement referred to in this Section
2, and subject to applicable law, the Company will indemnify and hold harmless
each underwriter, each Blue Chip Investor who holds any Registrable Securities
(including its respective directors or partners, officers, employees and agents)
so registered, and each Person who controls any of them within the meaning of
Section 15 of the Securities Act or Section 20 of the Exchange Act, from and
against any and all losses, claims, damages, expenses and liabilities, joint or
several (including any investigation, legal or other expenses incurred in
connection with, and any amount paid in settlement of, any action, suit or
proceeding or any claim asserted), to which they, or any of them, may become
subject under the Securities Act, the Exchange Act or other federal or state
statutory law or regulation, at common law or otherwise, insofar as such losses,
claims, damages or liabilities arise out of or are based on (i) any untrue
statement or alleged untrue statement of a material fact contained in such
registration (including any related preliminary or definitive prospectus, or any
amendment or supplement to such registration statement or prospectus), and (ii
any omission or alleged omission to state in such document a material fact
required to be stated in it or necessary to make the statements in it not
misleading, or (ii any violation by the Company of the Securities Act, any state
securities or "blue

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sky" laws or any rule or regulation thereunder in connection with such
registration, provided, however, that the Company will not be liable to the
extent that such loss, claim, damage, expense or liability arises from and is
based on an untrue statement or omission or alleged untrue statement or omission
made in reliance on and in conformity with information furnished in writing to
the Company by such underwriter, Blue Chip Investor or controlling Person
expressly for use in such registration statement. With respect to such untrue
statement or omission or alleged untrue statement or omission in the information
furnished in writing to the Company by such Blue Chip Investor expressly for use
in such registration statement, such Blue Chip Investor will indemnify and hold
harmless each underwriter, the Company (including its directors, officers,
employees and agents), each other Blue Chip Investor holding Registrable
Securities (including its respective directors or partners, officers, employees
and agents) and each other person whose securities are so registered, and each
Person who controls any of them within the meaning of Section 15 of the
Securities Act or Section 20 of the Exchange Act, from and against any and all
losses, claims, damages, expenses and liabilities, joint or several, to which
they, or any of them, may become subject under the Securities Act, the Exchange
Act or other federal or state statutory law or regulation, at common law or
otherwise to the same extent provided in the immediately preceding sentence.

          (b) If the indemnification provided for in Section 2.5(a) above for
any reason is held by a court of competent jurisdiction to be unavailable to an
indemnified party in respect of any losses, claims, damages, expenses or
liabilities referred to therein, then each indemnifying party under this Section
2.5, in lieu of indemnifying such indemnified party thereunder, shall contribute
to the amount paid or payable by such indemnified party as a result of such
losses, claims, damages, expenses or liabilities (i) in such proportion as is
appropriate to reflect the relative benefits, if any, received by the Company,
the other selling Blue Chip Investors and the underwriters from the offering of
the Registrable Securities or (ii if the allocation provided by clause (i) above
is not permitted by applicable law, in such proportion as is appropriate to
reflect not only the relative benefits referred to in clause (i) above but also
the relative fault of the Company, the other selling Blue Chip Investors and the
underwriters in connection with the statements or omissions which resulted in
such losses, claims, damages, expenses or liabilities, as well as any other
relevant equitable considerations.  The relative benefits received by the
Company, the selling Blue Chip Investors and the underwriters shall be deemed to
be in the same respective proportions as the net proceeds from the offering
(before deducting expenses) received by the Company and the selling Blue Chip
Investors and the underwriting discount received by the underwriters, in each
case as set forth in the table on the cover page of the applicable prospectus,
bear to the aggregate public offering price of the Registrable Securities.  The
relative fault of the Company, the selling Blue Chip Investors and the
underwriters shall be determined by reference to, among other things, whether
the untrue or alleged untrue statement of a material fact or the omission or
alleged omission to state a material fact relates to information supplied by the
Company, the selling Blue Chip Investors or the underwriters and the parties'
relative intent, knowledge, access to information and opportunity to correct or
prevent such statement or omission.  The Company, the Blue Chip Investors, and
the underwriters agree that it would not be just and equitable if contribution
pursuant to this Section 2.5(b) were determined by pro rata or per capita
allocation or by any other method of allocation which does not take account of
the equitable considerations referred to in the immediately preceding sentence.
In no event, however, shall a Blue Chip Investor be required to contribute any
amount under this Section 2.5(b) in excess of the lesser of (A) that proportion
of the total of such losses, claims, damages or liabilities indemnified against
equal to the proportion of the total Registrable Securities sold under such
registration statement which is being sold by such Blue Chip

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Investor or (B) the proceeds received by such Blue Chip Investor from its sale
of Registrable Securities under such registration statement. No Person found
guilty of fraudulent misrepresentation (within the meaning of Section 9(f) of
the Securities Act) shall be entitled to contribution from any Person who was
not guilty of such fraudulent misrepresentation.

          (c) The amount paid or payable by an indemnified party as a result of
the losses, claims, damages and liabilities referenced to in this Section 2.5
shall be deemed to include, subject to the limitations set forth above, any
legal or other expenses reasonably incurred by such indemnified party in
connection with investigating or defending any such action or claim.  The
indemnification and contribution provided for in this Section 2.5 will remain in
full force and effect regardless of any investigation made by or on behalf of
the indemnified parties or any director or partner, officer, employee, agent or
controlling Person of the indemnified parties.

     2.6  Rule 144 Requirements.  The Company  shall use its best efforts to
take all actions as may be required as a condition to the availability, and
shall furnish to any Blue Chip Investor upon request a written statement
executed by the Company as to the steps it has taken to comply with the current
public information requirement, of Rule 144 under the Securities Act (or any
successor or similar exemptive rules hereafter in effect).  Further, the Company
shall cause all Registrable Securities to be listed on each securities exchange
or quoted in each quotation system on which similar securities issued by the
Company are then listed or quoted to the extent necessary or appropriate to
permit the Blue Chip Investors to transfer such securities pursuant to Rule 144.

     2.7  Registration Expenses.

          (a) All expenses incident to the registration and offering of
Registrable Securities pursuant to this Agreement, including without limitation
all registration and filing fees, fees and expenses of compliance with
securities or blue sky laws, printing expenses, messenger and delivery expenses,
fees and disbursements of custodians, and fees and disbursements of counsel for
the Company and all independent certified public accountants, underwriters
(excluding discounts and commissions) and other Persons retained by the Company
(all such expenses being herein called "Registration Expenses"), shall be borne
by the Company, except that the Blue Chip Investors shall bear underwriting and
selling commissions attributable to their Registrable Securities being
registered, any transfer taxes on shares being sold by such Blue Chip Investors
and any fees and expenses of legal counsel for such Blue Chip Investors;
provided, however, that the Blue Chip Investors shall bear all Registration
Expenses with respect to any Short-Form Registration that has not become
effective due solely to the fault of the holders requesting such registration,
except that the Company shall, in any event, pay its internal expenses
(including, without limitation, all salaries and expenses of its officers and
employees performing legal or accounting duties), the expense of any annual
audit or quarterly review, the expense of any liability insurance and the
expenses and fees for listing the securities to be registered on each securities
exchange on which similar securities issued by the Company are then listed or on
the NASD automated quotation system.

          (b) To the extent Registration Expenses are not required to be paid by
the Company, each holder of securities included in any registration hereunder
shall pay those Registration Expenses allocable to the registration of such
holder's securities so included, and any Registration Expenses not so allocable
shall be borne by all sellers of securities included in such registration in
proportion to the aggregate selling price of the securities to be so registered.

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     3.   Miscellaneous Provisions.

     3.1  No Assignment; No Third-Party Beneficiaries.  Neither the Company, on
the one hand, nor any Stockholder, on the other hand, may assign its respective
rights or obligations hereunder without the prior written consent of each
Stockholder, in the case of any proposed assignment by the Company, or the
Company, in the case of any proposed assignment by any Stockholder other than
assignments to persons or entities who are affiliates of the Stockholder within
the meaning set forth in Rule 12b-2 of the regulations promulgated under the
Securities Exchange Act of 1934, as amended.  This Agreement shall not confer
any rights or remedies upon any Person other than the Parties and their
respective successors and permitted assigns.

     3.2  Entire Agreement.  This Agreement (including the documents referred to
herein) constitutes the entire agreement among the Parties and supersedes any
prior negotiations, understandings, agreements, or representations by or among
the Parties, written or oral, to the extent they related in any way to the
subject matter hereof.

     3.3  Counterparts.  This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original but all of which
together will constitute one and the same instrument.

     3.4  Headings.  The section headings contained in this Agreement are
inserted for convenience only and shall not affect in any way the meaning or
interpretation of this Agreement.

     3.5  Governing Law.  This Agreement shall be governed by and construed in
accordance with the domestic laws of the State of Delaware without giving effect
to any choice or conflict of law provision or rule (whether of the State of
Delaware or any other jurisdiction) that would cause the application of the laws
of any jurisdiction other than the State of Delaware.

     3.6  Amendments and Waivers.  No amendment of any provision of this
Agreement shall be valid unless the same shall be in writing and signed by the
Company and the holders of two-thirds of the then-outstanding Registrable
Securities.  No waiver by any Party of any default, misrepresentation, or breach
of warranty or covenant hereunder, whether intentional or not, shall be deemed
to extend to any prior or subsequent default, misrepresentation, or breach of
warranty or covenant hereunder or affect in any way any rights arising by virtue
of any prior or subsequent such occurrence.

     3.7  Severability.  Any term or provision of this Agreement that is invalid
or unenforceable in any situation in any jurisdiction shall not affect the
validity or enforceability of the remaining terms and provisions hereof or the
validity or enforceability of the offending term or provision in any other
situation or in any other jurisdiction.

                               [END OF DOCUMENT]
                            [SIGNATURE PAGE FOLLOWS]

                                      -10-
<PAGE>

     IN WITNESS WHEREOF, the Parties have executed this Agreement on the date
first above written.

                                    Radio One, Inc.

                                    By:     /s/ Alfred C. Liggins, III
                                        ----------------------------------
                                        Name:   Alfred C. Liggins, III
                                        Title:  President

                                    Series A Stockholders:

                                              /s/ L. Ross Love
                                    --------------------------------------
                                                  L. Ross Love

                                             /s/ Cheryl H. Love
                                    --------------------------------------
                                                 Cheryl H. Love

                                              /s/ Lovie L. Ross
                                    --------------------------------------
                                                  Lovie L. Ross

                                    LRC Love Limited Partnership

                                    By:       /s/ L. Ross Love
                                        ----------------------------------
                                        Name:  L. Ross Love
                                        Title: General Partner

                                    Love Family Limited Partnership

                                    By:          /s/ L. Ross Love
                                        ----------------------------------
                                        Name:  L. Ross Love
                                        Title: General Partner

<PAGE>

                                    Windings Lane Partnership, LTD

                                    By:      /s/ J. Kenneth Blackwell
                                        ----------------------------------
                                        Name:  J. Kenneth Blackwell
                                        Title: General Partner

                                           /s/ J. Kenneth Blackwell
                                    --------------------------------------
                                               J. Kenneth Blackwell

                                            /s/ Calvin D. Buford
                                    --------------------------------------
                                                Calvin D. Buford

                                    BUFORD FAMILY Limited Partnership

                                    By:       /s/ Calvin D. Buford
                                        ----------------------------------
                                        Name:  Calvin D. Buford
                                        Title: General Partner

                                           /s/ Thomas Revely, III
                                    --------------------------------------
                                               Thomas Revely, III

                                              /s/ C. Howard Buford
                                    --------------------------------------
                                                  C. Howard Buford

                                                /s/ Vada Hill
                                    --------------------------------------
                                                    Vada Hill

                                            /s/ George C. Hale, Sr.
                                    --------------------------------------
                                                George C. Hale, Sr.

                                            /s/ Steven R. Love
                                    --------------------------------------
                                                Steven R. Love

<PAGE>

                                           /s/ Stephen E. Kaufmann
                                    --------------------------------------
                                               Stephen E. Kaufmann

                                             /s/ R. Dean Meiszer
                                    --------------------------------------
                                                 R. Dean Meiszer

                                    Series B Stockholders:

                                    Trebuchet Corporation

                                    By:        /s/ Frank E. Wood
                                        ----------------------------------
                                        Name:  Frank E. Wood
                                        Title: President

                                    Torchstar Communications, LLC

                                    By:        /s/ Peter C. B. Coyne
                                        ----------------------------------
                                        Name:  Peter C. B. Coyne
                                        Title: Manager

                                    Blue Chip Venture Funds Partnership

                                    By:         /s/ John H. Wyant
                                        ----------------------------------
                                        Name:   John H. Wyant
                                        Title:  Managing Director

                                    EGI-Fund (99) Investors, L.L.C.

                                    By:     /s/ Donald J. Liebentritt
                                        ----------------------------------
                                        Name:  Donald J. Liebentritt
                                        Title: Vice President

<PAGE>

                                    Series D Stockholders:

                                    Quetzal/J. P. Morgan Partners, L.P.

                                    By: Quetzal/J. P. Morgan Partner (GP), LLC,
                                        its general partner

                                    By:     /s/ Reginald J. Hollinger
                                        ----------------------------------
                                        Name:  Reginald J. Hollinger
                                        Title: Managing Member<PAGE>

                                                                    EXHIBIT 10.2

                           INDEMNIFICATION AGREEMENT

     This Indemnification Agreement (this "Agreement") is made and entered into
as of November ___, 2000, by and between Primal Solutions, Inc., a Delaware
corporation (the "Company"), and _______________ (the "Indemnitee").

                             W I T N E S S E T H:

     WHEREAS, the interpretation of ambiguous statutes, regulations and bylaws
regarding indemnification of directors and officers may be too uncertain to
provide such directors and officers with adequate notice of the legal, financial
and other risks to which they may be exposed by virtue of their service as such;
and

     WHEREAS, damages sought against directors and officers in shareholder or
similar litigation by class action plaintiffs may be substantial, and the costs
of defending such actions and of judgments in favor of plaintiffs or of
settlement therewith may be prohibitive for individual directors and officers,
without regard to the merits of a particular action and without regard to the
culpability of, or the receipt of improper personal benefit by, any named
director or officer to the detriment of the corporation; and

     WHEREAS, the issues in controversy in such litigation usually relate to the
knowledge, motives and intent of the director or officer, who may be the only
person with firsthand knowledge of essential facts or exculpating circumstances
who is qualified to testify in such person's defense regarding matters of such a
subjective nature, and the long period of time which may elapse before final
disposition of such litigation may impose undue hardship and burden on a
director or officer or on such person's estate in launching and maintaining a
proper and adequate defense for a director or officer or for such person's
estate against claims for damages; and

     WHEREAS, the Company is organized under the Delaware General Corporation
Law (the "DGCL") and Section 145 of the DGCL empowers corporations to indemnify
and advance expenses to a person serving as a director, officer, employee or
agent of a corporation and to persons serving at the request of the corporation
as a director, officer, partner, trustee, employee or agent of another
corporation, partnership, joint venture, trust, other enterprise or employee
benefit plan, and further provides that the indemnification and advancement of
expenses provided by, or granted pursuant to, said section "shall not be deemed
exclusive of any other rights to which those seeking indemnification or
advancement of expenses may be entitled under any bylaw, agreement, vote of
stockholders or disinterested directors or otherwise, both as to action in such
person's official capacity and as to action in another capacity while holding
such office"; and

     WHEREAS, the Certificate of Incorporation of the Company (as it may be
amended or amended and restated from time to time, the "Certificate of
Incorporation") provides that any person who serves the Company as a director,
officer, incorporator,
<PAGE>

employee, partner trustee, or agent of the Company or another entity at the
request of the Company "shall be entitled to be indemnified by the Corporation
to the full extent then permitted by law"; and

     WHEREAS, the Board of Directors and stockholders of the Company (the
"Board") have concluded that it is reasonable and prudent for the Company
contractually to obligate itself to indemnify in a reasonable and adequate
manner the Indemnitee and to assume for itself maximum liability for expenses
and damages in connection with claims lodged against the Indemnitee for such
person's decisions and actions as a director, officer, employee or agent of the
Company and its subsidiaries;

     NOW, THEREFORE, in consideration of the foregoing, and of other good and
valuable consideration, the receipt and sufficiency of which are acknowledged by
each of the parties hereto, the parties agree as follows:

                                   ARTICLE I

                                  DEFINITIONS

     For purposes of this Agreement, the following terms shall have the meanings
set forth below:

     A.  "Board" shall mean the Board of Directors of the Company.

     B.  "Corporate Status" shall mean the status of a person who is or was a
director, officer, employee or agent of the Company, or is or was or agreed to
become a member of any committee of the Board, and the status of a person who is
or was serving or has agreed to serve at the request of the Company as a
director, officer, partner (including service as a general partner of any
limited partnership), member, trustee, employee, or agent of another foreign or
domestic corporation, partnership, limited liability company, joint venture,
trust, other incorporated or unincorporated entity or enterprise or employee
benefit plan.  For the purposes of this Agreement, any person serving as a
director, officer, partner, member, trustee, employee, or agent of any
subsidiary of the Company or any employee benefit plan of the Company or any of
its subsidiaries shall be deemed to be so serving at the request of the Company,
and no corporate or other action shall be or be deemed to be required to
evidence any such request.

     C.  "Disinterested Director" shall mean a director of the Company who is
not a party to the Proceeding in respect of which indemnification is being
sought by the Indemnitee.

     D.  "Expenses" shall mean any and all expenses actually and reasonably
incurred directly or indirectly in connection with a Proceeding, including,
without

                                       2
<PAGE>

limitation, all attorneys' fees, retainers, court costs, transcript costs, fees
of experts, investigation fees and expenses, accounting and witness fees, travel
expenses, duplicating costs, printing and binding costs, telephone charges,
postage, delivery service fees and all other disbursements or expenses of the
types customarily incurred in connection with prosecuting, defending, preparing
to prosecute or defend, investigating or being or preparing to be a witness in a
Proceeding.

     E.  "Good Faith" shall mean, when used with reference to an act or omission
of the Indemnitee, an act or omission other than (i) an act or omission
committed in bad faith and in a manner the Indemnitee believed to be opposed to
the best interests of the Company; (ii) an act or omission that was the result
of intentional misconduct involving active or deliberate dishonesty; (iii) an
act or omission from which the Indemnitee actually received an improper personal
benefit in money, property or services; or (iv) in the case of a criminal
Proceeding, an act or omission which involves a knowing violation of law.

     F.  "Liabilities" shall mean liabilities of any type whatsoever, including,
without limitation, any judgments, fines, excise taxes and penalties under the
Employee Retirement Income Security Act of 1974, as amended, penalties and
amounts paid in settlement (including all interest, assessments and other
charges paid or payable in connection with or in respect of such judgments,
fines, penalties or amounts paid in settlement) actually and reasonably incurred
directly or indirectly in connection with the investigation, defense, settlement
or appeal of any Proceeding or any claim, issue or matter therein.

     G.  "Proceeding" shall mean any threatened, pending or completed action,
suit, proceeding, arbitration, alternate dispute resolution mechanism,
investigation, administrative hearing or any other actual, threatened or
completed proceeding, whether civil, criminal, administrative, arbitrative or
investigative, any appeal or appeals therefrom, and any inquiry or investigation
that could lead to any of the foregoing.

     H.  "Voting Securities" shall mean any securities of the Company that are
entitled to vote generally in the election of directors.

                                  ARTICLE II

                               TERM OF AGREEMENT

     This Agreement shall continue until, and terminate upon the later to occur
of (i) the death of the Indemnitee; or (ii) the final termination of all
Proceedings (including possible Proceedings) in respect of which the Indemnitee
is granted rights of indemnification or advancement of Expenses hereunder and of
any Proceeding commenced by the Indemnitee regarding the interpretation or
enforcement of this Agreement.  This Agreement shall govern the indemnification
rights of the  Indemnitee for all Liabilities and Expenses in connection with
any Proceeding instituted or

                                       3
<PAGE>

commenced on or after the date hereof notwithstanding that any alleged act or
omission of the Indemnitee occurred prior to the date hereof.

                                  ARTICLE III

                   NOTICE OF PROCEEDINGS; DEFENSE OF CLAIMS

     Section 3.1  Notice of Proceedings.  The Indemnitee will notify the Company
                  ---------------------
promptly in writing upon being served with any summons, citation, subpoena,
complaint, indictment, information or other document relating to any Proceeding
or matter which may be subject to indemnification or advancement of Expenses
covered hereunder, but the Indemnitee's failure to so notify the Company shall
not relieve the Company from any liability to the Indemnitee under this
Agreement.

     Section 3.2  Defense of Claims.  The Company will be entitled to
                  -----------------
participate, at the expense of the Company, in any Proceeding of which the
Company has notice. The Company jointly with any other indemnifying party
similarly notified of any Proceeding will be entitled to assume the defense of
the Indemnitee therein, with counsel reasonably satisfactory to the Indemnitee;
provided, however, that the Company shall not be entitled to assume the defense
of the Indemnitee in any Proceeding if the Indemnitee has reasonably concluded
that there may be a conflict of interest between the Company and the Indemnitee
with respect to such Proceeding.  The Company will not be liable to the
Indemnitee under this Agreement for any Expenses incurred by the Indemnitee in
connection with the defense of any Proceeding, other than reasonable costs of
investigation or as otherwise provided below, after notice from the Company to
the Indemnitee of its election to assume the defense of the Indemnitee therein.
The Indemnitee shall have the right to employ his or her own counsel in any such
Proceeding, but the fees and expenses of such counsel incurred after notice from
the Company of its assumption of the defense thereof shall be at the expense of
the Indemnitee unless (i) the employment of counsel by the Indemnitee has been
authorized by the Company; (ii) the Indemnitee shall have reasonably concluded
that counsel employed by the Company may not adequately represent the Indemnitee
and shall have so informed the Company; or (iii) the Company shall not in fact
have employed counsel to assume the defense of the Indemnitee in such Proceeding
or such counsel shall not, in fact, have assumed such defense or such counsel
shall not be acting, in connection therewith, with reasonable diligence; and in
each such case the fees and expenses of the Indemnitee's counsel shall be
advanced by the Company.

     Section 3.3  Settlement of Claims.  The Company shall not settle any
                  --------------------
Proceeding in any manner which would impose any Liability, penalty or limitation
on the Indemnitee, or cause the Indemnitee to become subject to or bound by any
injunction, order, judgment or decree, without the written consent of the
Indemnitee, which consent shall not be unreasonably withheld or delayed.  The
Company shall not be liable to indemnify the Indemnitee under this Agreement or
otherwise for any amounts paid in settlement of any

                                       4
<PAGE>

Proceeding effected by the Indemnitee without the Company's written consent,
which consent shall not be unreasonably withheld or delayed.

                                  ARTICLE IV

                                INDEMNIFICATION

     Section 4.1  In General.  Upon the terms and subject to the conditions set
                  ----------
forth in this Agreement, the Company shall hold harmless and indemnify the
Indemnitee against any and all Liabilities and Expenses actually incurred by or
for the Indemnitee in connection with any Proceeding (whether the Indemnitee is
or becomes a party, a witness or otherwise is a participant in any role) to the
fullest extent required or permitted by applicable law in effect on the date
hereof and to such greater extent as applicable law may hereafter from time to
time require or permit.  To the extent that the Indemnitee has at any time
heretofore served or at any time hereafter serves as a director, officer,
employee, partner, trustee or agent of, for, or on behalf of any subsidiary of
the Company, the Company expressly agrees and acknowledges that Indemnitee was
or is serving in each such capacity at the request of the Company.

     Section 4.2  Proceeding other Than a Proceeding by or in the Right of the
                  ------------------------------------------------------------
Company. Without limiting the generality of Section 4.1, if the Indemnitee was
-------
or is a party or is threatened to be made a party to any Proceeding (whether the
Indemnitee is or becomes a party, a witness or otherwise is a participant in any
role) (other than a Proceeding by or in the right of the Company) by reason of
the Indemnitee's Corporate Status, or by reason of any alleged act or omission
by the Indemnitee in any such capacity, the Company shall, subject to the
limitations set forth in Section 4.6 below, hold harmless and indemnify the
Indemnitee against any and all Liabilities and Expenses of the Indemnitee in
connection with the Proceeding if the Indemnitee acted in Good Faith.

     Section 4.3  Proceeding by or in the Right of the Company.  Without
                  --------------------------------------------
limiting the generality of Section 4.1, if the Indemnitee was or is a party or
is threatened to be made a party to any Proceeding (whether the Indemnitee is or
becomes a party, a witness or otherwise is a participant in any role) by or in
the right of the Company to procure a judgment in its favor by reason of the
Indemnitee's Corporate Status, or by reason of any alleged act or omission by
the Indemnitee in any such capacity, the Company shall, subject to the
limitations set forth in Section 4.6 below, hold harmless and indemnify the
Indemnitee against any and all Expenses of the Indemnitee in connection with the
Proceeding if the Indemnitee acted in Good Faith; except that no indemnification
under this Section 4.3 shall be made in respect of any claim, issue or matter as
to which the Indemnitee shall have been finally adjudged, pursuant to a judgment
or other adjudication which is final and has become nonappealable, to be liable
to the Company, unless a court of appropriate jurisdiction (including, but not
limited to, the court in which such Proceeding was brought) shall determine upon
application that, despite the adjudication of liability but in view of all the
circumstances of the case, the Indemnitee is fairly and

                                       5
<PAGE>

reasonably entitled to indemnification for such Expenses which such court shall
deem proper.

     Section 4.4  Indemnification of a Party Who is Wholly or Partly Successful.
                  -------------------------------------------------------------
Notwithstanding any other provision of this Agreement, to the extent that the
Indemnitee is or has been successful on the merits or otherwise in defense of
any Proceeding, the Indemnitee shall be indemnified by the Company to the
maximum extent consistent with law against all Expenses of the Indemnitee in
connection therewith.  If the Indemnitee is not wholly successful in such
Proceeding but is or has been successful on the merits or otherwise in defense
of one or more but less than all claims, issues or matters in such Proceeding,
the Company shall hold harmless and indemnify the Indemnitee to the maximum
extent consistent with law against all Expenses of the Indemnitee in connection
with each successfully resolved claim, issue or matter in such Proceeding.
Resolution of a claim, issue or matter by dismissal, with or without prejudice,
shall be deemed a successful result as to such claim, issue or matter.

     Section 4.5  Indemnification for Expenses of Witness.  Notwithstanding any
                  ---------------------------------------
other provision of this Agreement, to the extent that the Indemnitee, by reason
of the Indemnitee's Corporate Status, has prepared to serve or has served as a
witness in any Proceeding, or has participated in discovery proceedings or other
trial preparation, the Indemnitee shall be held harmless and indemnified against
all Expenses of the Indemnitee in connection therewith.

     Section 4.6  Specific Limitations on Indemnification.  In addition to the
                  ---------------------------------------
other limitations set forth in this Article IV, and notwithstanding anything in
this Agreement to the contrary, the Company shall not be obligated under this
Agreement to make any payment to the Indemnitee for indemnification of
Liabilities or Expenses, or both, in connection with any Proceeding:

                1.  To the extent that payment of any of the Liabilities or
Expenses of the Indemnitee is actually made to the Indemnitee under any
insurance policy or is made on behalf of the Indemnitee by or on behalf of the
Company otherwise than pursuant to this Agreement;

                2.  For any acts or omissions or transactions from which a
director may not be relieved of liability under Section 102(b)(7) of the DGCL;
or

                3.  For an accounting of profits made from the purchase or sale
by the Indemnitee of securities of the Company within the meaning of section
16(b) of the Securities Exchange Act of 1934, as amended, or similar provisions
of any federal, state or local statute or regulation.

                                       6
<PAGE>

                                   ARTICLE V

                            ADVANCEMENT OF EXPENSES

     Notwithstanding any provision to the contrary in Article VI hereof, the
Company shall pay or reimburse all Expenses of the Indemnitee incurred by or for
the Indemnitee in connection with any Proceeding in advance of the final
disposition of such Proceeding, provided that the Company receives an
undertaking by or on behalf of the Indemnitee to repay such amounts if it shall
ultimately be determined that the Indemnitee is not entitled to be indemnified
by the Company under applicable law (the "Undertaking").  The Undertaking shall
reasonably evidence the Expenses incurred by or for the Indemnitee.  The Company
shall pay all such Expenses within five (5) business days after the receipt by
the Company of the Undertaking.  The Undertaking shall be unsecured and interest
free, and shall be made and accepted by the Company without reference to the
Indemnitee's financial ability to make repayment.

                                  ARTICLE VI

                            PROCEDURE FOR PAYMENT;
                   DETERMINATION OF RIGHT TO INDEMNIFICATION

     Section 6.1  Procedure for Payment.  To obtain indemnification for
                  ---------------------
Liabilities under this Agreement, and to obtain indemnification for Expenses not
paid in advance of the final disposition of any Proceeding pursuant to Article
V, the Indemnitee shall submit to the Company a written request for payment,
including with such request such documentation as is reasonably available to the
Indemnitee and reasonably necessary to determine whether, and to what extent,
the Indemnitee is entitled to indemnification and payment hereunder.  The
Secretary of the Company, or such other person as shall be designated by the
Board of Directors, promptly upon receipt of a request for indemnification shall
advise the Board of Directors, in writing, of such request.  Any indemnification
payment due hereunder shall be paid by the Company no later than five (5)
business days following the determination, pursuant to this Article VI, that
such indemnification payment is proper hereunder.

     Section 6.2  No Determination Necessary when the Indemnitee was Successful.
                  -------------------------------------------------------------
To the extent the Indemnitee is or has been successful on the merits or
otherwise in defense of any Proceeding, or in defense of any claim, issue or
matter therein, the Company shall indemnify the Indemnitee against Expenses of
the Indemnitee in connection with any such Proceeding or any claim, issue or
matter therein as provided in Section 4.4.

     Section 6.3  Determination of Good Faith Act or Omission.  In the event
                  -------------------------------------------
that Section 6.2 is inapplicable with respect to any Proceeding, or any claim,
issue or matter therein, the Company shall hold harmless and indemnify the
Indemnitee as provided

                                       7
<PAGE>

herein unless the Company shall prove by clear and convincing evidence to a
forum listed in Section 6.4 that the Indemnitee did not act in Good Faith.

     Section 6.4  Forum for Determination.  If the Indemnitee is serving as a
                  -----------------------
director or officer of the Company at the time the determination is to be made,
the Indemnitee shall be entitled to select from among the following the forum in
which the validity of the Company's claim under Section 6.3 that the Indemnitee
is not entitled to indemnification will be heard:

                1.  A majority vote of the Directors who are Disinterested
Directors, even though less than a quorum;

                2.  By a committee of Disinterested Directors designated by a
majority vote of the Directors who are Disinterested Directors, even though less
than a quorum;

                3.  If there are no Disinterested Directors, or if such
Directors so direct, independent legal counsel selected by the Indemnitee,
subject to the approval of the Board, which approval shall not be unreasonably
delayed or denied, which counsel shall make such determination in a written
opinion; or

                4.  The stockholders of the Company, by the affirmative vote of
the majority of the Voting Securities present in person or by proxy and entitled
to vote on the subject matter.

     If the Indemnitee is not serving as a director or officer at the time the
determination is to be made, the Indemnitee shall be entitled to select from
among the forums set forth above, or to select any other person or persons
having corporate authority to act on the matter, including, without limitation,
the Board or any committee thereof or those persons who are authorized by
statute to determine whether to indemnify directors and officers.

     As soon as practicable, and in no event later than thirty (30) days after
written notice of the Indemnitee's choice of forum pursuant to this Section 6.4,
the Company shall, at the expense of the Company, submit to the selected forum,
in such manner as the Indemnitee or the Indemnitee's counsel may reasonably
request, its claim that the Indemnitee is not entitled to indemnification, and
the Company shall act in the utmost good faith to assure the Indemnitee a
complete opportunity to defend against such claim.  The fees and expenses of the
selected forum in connection with making the determination contemplated
hereunder shall be paid by the Company.  If the Company shall fail to submit the
matter to the selected forum within thirty (30) days after the Indemnitee's
written notice, or if the forum so empowered to make the determination shall
have failed to make the requested determination within thirty (30) days after
the matter has been submitted to it by the Company, the requisite determination
that the Indemnitee has the right to indemnification hereunder shall be deemed
to have been made by a majority vote of the Directors who are Disinterested
Directors, even though less than a quorum.

                                       8
<PAGE>

     Section 6.5  Right to Appeal.  Notwithstanding a determination by any forum
                  ---------------
listed in Section 6.4 that the Indemnitee is not entitled to indemnification
with respect to a specific Proceeding, or any claim, issue or matter therein,
the Indemnitee shall have the right to apply to the court in which that
Proceeding is or was pending, or to any other court of competent jurisdiction,
for the purpose of enforcing the Indemnitee's right to indemnification pursuant
to this Agreement.  Such enforcement action shall consider the Indemnitee's
entitlement to indemnification de novo, and the Indemnitee shall not be
prejudiced by reason of a prior determination that the Indemnitee is not
entitled to indemnification.  The Company shall be precluded from asserting that
the procedures and presumptions of this Agreement are not valid, binding and
enforceable.  The Company further agrees to stipulate in any such judicial
proceeding that the Company is bound by all the provisions of this Agreement and
is precluded from making any assertion to the contrary.

     Section 6.6  Right to Seek Judicial Determination.  Notwithstanding any
                  ------------------------------------
other provision of this Agreement to the contrary, at any time after sixty (60)
days after a request for indemnification has been made to the Company (or upon
earlier receipt of written notice that a request for indemnification has been
rejected or the expiration of time within which any such payment must be made
hereunder) and before the third (3rd) anniversary of the making of such
indemnification request, the Indemnitee may petition a court of competent
jurisdiction, whether or not such court has jurisdiction over, or is the forum
in which is pending, the Proceeding, to determine whether the Indemnitee is
entitled to indemnification hereunder, and such court thereupon shall have the
exclusive authority to make such determination, unless and until such court
dismisses or otherwise terminates the Indemnitee's action without having made
such determination.  The court, as petitioned, shall make an independent
determination of whether the Indemnitee is entitled to indemnification
hereunder, without regard to any prior determination in any other forum as
provided hereby.

     Section 6.7  Expenses under this Agreement.  Notwithstanding any other
                  -----------------------------
provision in this Agreement to the contrary, the Company shall indemnify the
Indemnitee against all Expenses incurred by the Indemnitee in connection with
any hearing, action, suit or proceeding under this Article VI involving the
Indemnitee and against all Expenses incurred by the Indemnitee in connection
with any other hearing, action, suit or proceeding between the Company and the
Indemnitee involving the interpretation or enforcement of the rights of the
Indemnitee under this Agreement, even if it is finally determined that the
Indemnitee is not entitled to indemnification in whole or in part hereunder,
unless a court of competent jurisdiction determines that each of the material
assertions made by Indemnitee in connection with such hearing, action, suit or
proceeding was not made in good faith or was frivolous.

                                       9
<PAGE>

                                  ARTICLE VII

                PRESUMPTIONS AND EFFECT OF CERTAIN PROCEEDINGS

     Section 7.1  Burden of Proof.  In making a determination with respect to
                  ---------------
entitlement to indemnification hereunder, the person, persons, entity or
entities making such determination shall presume that the Indemnitee is entitled
to indemnification under this Agreement and the Company shall have the burden of
proof to overcome that presumption.

     Section 7.2  Effect of other Proceedings.  The termination of any
                  ---------------------------
Proceeding or of any claim, issue or matter therein, by judgment, order,
settlement, conviction, or upon a plea of nolo contendere or its equivalent,
shall not, of itself, create a presumption that the Indemnitee did not act in
Good Faith.

     Section 7.3  Reliance as Safe Harbor.  For purposes of any determination of
                  -----------------------
whether any act or omission of the Indemnitee was done or made in Good Faith,
each act or omission of the Indemnitee shall be deemed to be in Good Faith if
the Indemnitee's act or omission is based on the records or books of accounts of
the Company, including financial statements, or on information supplied to the
Indemnitee by the officers of the Company in the course of their duties, or on
the advice of legal counsel for the Company, or on information or records given
or reports made to the Company by an independent certified public accountant or
by an appraiser or other expert selected with reasonable care by the Company.
The provisions of this section 7.3 shall not be deemed to be exclusive or to
limit in any way the other circumstances in which the Indemnitee may be deemed
to have met the applicable standard of conduct set forth in this Agreement or
under applicable law.

     Section 7.4  Actions of Others.  The knowledge and/or actions, or failure
                  -----------------
to act, of any other director, officer, agent or employee of the Company shall
not be imputed to the Indemnitee for purposes of determining the right to
indemnification under this Agreement.

                                 ARTICLE VIII

                 INSURANCE; OTHER INDEMNIFICATION ARRANGEMENTS

     Section 8.1  Insurance.  In the event that the Company maintains officers'
                  ---------
and directors' or similar liability insurance to protect itself and any director
or officer of the Company against any expense, liability or loss, such insurance
shall cover the Indemnitee to at least the same degree as each other director
and/or officer of the Company.

     Section 8.2  Other Arrangements.  The Certificate of Incorporation and
                  ------------------
Bylaws of the Company and the DGCL permit the Company to purchase and maintain
insurance on behalf of the Indemnitee against any Liability asserted against or
incurred by him or

                                       10
<PAGE>

any Expenses incurred by him or on his behalf in connection with actions taken
or omissions by the Indemnitee in his Corporate Status, whether or not the
Company would have the power to indemnify the Indemnitee under this Agreement or
under the DGCL, as they may be in effect from time to time. The purchase of any
such insurance shall in no way affect or limit the rights and obligations of the
Indemnitee and the Company hereunder, except as expressly provided herein, and
the execution and delivery of this Agreement by the Indemnitee and the Company
shall in no way affect or limit the rights and obligations of such parties under
or with respect to any other such Indemnification Arrangement (as defined in
Section 9.1).

                                  ARTICLE IX

                NON-EXCLUSIVITY, SUBROGATION AND MISCELLANEOUS

     Section 9.1  Non-Exclusivity.  The rights of the Indemnitee hereunder shall
                  ---------------
not be deemed exclusive of any other rights to which the Indemnitee may at any
time be entitled under any provision of law, the Certificate of Incorporation,
the Bylaws of the Company, as the same may be in effect from time to time, any
other agreement, a vote of stockholders of the Company or a resolution of
directors of the Company or otherwise (each an "Indemnification Arrangement"),
and to the extent that during the term of this Agreement the rights of the then-
existing directors and officers of the Company are more favorable to such
directors or officers than the rights currently provided to the Indemnitee under
this Agreement, the Indemnitee shall be entitled to the full benefits of such
more favorable rights.  No amendment, alteration, rescission or replacement of
this Agreement or any provision hereof which would in any way limit the benefits
and protections afforded to an Indemnitee hereby shall be effective as to such
Indemnitee with respect to any act or omission by such Indemnitee in the
Indemnitee's Corporate Status prior to such amendment, alteration, rescission or
replacement.

     Section 9.2  Subrogation.  In the event of any payment under this
                  -----------
Agreement, the Company shall be subrogated to the extent of such payment to all
of the rights of recovery of the Indemnitee, who shall execute all documents
required and take all action necessary to secure such rights, including
execution of such documents as are necessary to enable the Company to bring suit
to enforce such rights.

     Section 9.3  Notices.  All notices, requests, demands and other
                  -------
communications hereunder shall be in writing and shall be deemed to have been
duly given (i) if delivered by hand, by courier or by telegram and receipted for
by the party to whom said notice or other communication shall have been directed
at the time indicated on such receipt; (ii) if by facsimile, at the time shown
on the confirmation of such facsimile transmission; or (iii) if by U.S.
certified or registered mail, with postage prepaid, on the third business day
after the date on which it is so mailed: if to the Indemnitee, to the address
shown with the Indemnitee's signature below; if to the Company to: Primal
Solutions, Inc., 18881 Von Karman, Suite 400, Irvine, California, Attention:
_____________, Facsimile No. (949)

                                       11
<PAGE>

260-1515; or to such other address as may have been furnished to the Indemnitee
by the Company or to the Company by the Indemnitee, as the case may be.

     Section 9.4  Governing Law.  The parties agree that this Agreement shall be
                  -------------
governed by, and construed and enforced in accordance with, the substantive laws
of the State of Delaware, without regard to the principles of choice of laws
thereof.

     Section 9.5  Binding Effect.  This Agreement shall be binding upon and
                  --------------
inure to the benefit of the parties hereto and their heirs, executors,
administrators, legal representatives, successors and permitted assigns.  This
Agreement cannot be assigned by the Company, either directly or indirectly, by
purchase, merger, consolidation or otherwise, without the express written
consent of the Indemnitee unless the Company shall have received, prior to such
assignment, from any successor or assignee (whether direct or indirect, by
purchase, merger, consolidation or otherwise) a written agreement, in form,
scope and substance reasonably satisfactory to the Indemnitee, expressly to
assume and agree to be bound by and to perform this Agreement in the same manner
and to the same extent as the Company would be required to perform absent such
succession or assignment.

     Section 9.6  Severability.  If any provision of this Agreement is held
                  ------------
invalid or unenforceable by any court of competent jurisdiction, the other
provisions of this Agreement will remain in full force and effect.  Any
provision of this Agreement held invalid or unenforceable only in part or degree
will remain in full force and effect to the extent not held invalid or
unenforceable.  It is the express intention and agreement of the Company and the
Indemnitee that any court of competent jurisdiction that interprets or enforces
this Agreement have full power and authority to reform any provision of this
Agreement to modify the invalid or unenforceable provision to achieve the
parties' intent to provide the Indemnitee with indemnification for Liabilities
and Expenses to the maximum extent permitted by applicable law.

     Section 9.7  Waiver.  No termination, cancellation, modification,
                  ------
amendment, deletion, addition or other change in this Agreement, or any
provision hereof, or waiver of any right or remedy herein, shall be effective
for any purpose unless specifically set forth in a writing signed by the party
or parties to be bound thereby.  The waiver of any right or remedy with respect
to any occurrence on one occasion shall not be deemed a waiver of such right or
remedy with respect to such occurrence on any other occasion.

     Section 9.8  Entire Agreement.  This Agreement constitutes the entire
                  ----------------
agreement and understanding among the parties hereto in reference to the subject
matter hereof; provided, however, that the parties acknowledge and agree that
the DGCL and the Certificate of Incorporation and Bylaws of the Company and each
of its subsidiaries contain provisions on the subject matter hereof and that
this Agreement is not intended to, and does not, limit the rights or obligations
of the parties hereto pursuant to the DGCL or such instruments, or under any
other contract, agreement, insurance policy or other

                                       12
<PAGE>

instrument or document heretofore or hereafter existing which provides to the
Indemnitee any right of indemnification or reimbursement of any nature
whatsoever.

     Section 9.9   Titles.  The titles to the articles and sections of this
                   ------
Agreement are inserted for convenience of reference only and should not be
deemed a part hereof or affect the construction or interpretation of any
provisions hereof.

     Section 9.10  Pronouns and Plurals.  Whenever the context may require, any
                   --------------------
pronoun used in this Agreement shall include the corresponding masculine,
feminine or neuter forms, and the singular form of nouns, pronouns and verbs
shall include the plural and vice versa.

                                       13
<PAGE>

     Section 9.11  Counterparts.  This Agreement may be executed in two or more
                   ------------
counterparts, each of which shall be deemed an original, but all of which
together constitute one agreement binding on all the parties hereto.

     IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of
the day and year first above written.

                                PRIMAL SOLUTIONS, INC.

                                By:
                                   -------------------------------------

                                Name:
                                      -----------------------------------

                                Title:
                                      -----------------------------------

                                -----------------------------------------
                                as INDEMNITEE

                                Print Name:
                                            -----------------------------

                                Address:
                                        ---------------------------------

                                        ---------------------------------

                                        ---------------------------------

                                Facsimile No.:
                                              ---------------------------

                                       14

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