Document:

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                                                                EXHIBIT 10.18(b)

                                    AMENDMENT
                                       TO
                    AMENDED AND RESTATED EMPLOYMENT AGREEMENT

         THIS AMENDMENT is made as of the 14th day of February, 2001, by and
between David L. Gamsey ("Employee") and INNOTRAC CORPORATION, a Georgia
corporation ("Employer"):

                                   WITNESSETH:

         WHEREAS, the Employee and the Employer entered into an Amended and
Restated Employment Agreement ("Agreement"), dated August 21, 2000, relating to
Employee's employment with the Employer; and

         WHEREAS, in accordance with Section 6.5 of the Agreement, the parties
desire to amend the Agreement;

         NOW, THEREFORE, for and in consideration of the mutual agreements in
the Agreement and in this Amendment, and other good and valuable consideration,
the parties agree as follows:

1.       Section 3.1(b) of the Agreement is hereby amended by deleting the first
sentence of the present section following the heading, "Bonus.", in its entirety
and substituting the following in lieu thereof:

                  "Employee will be entitled to participate in the Innotrac
                  Corporation Executive Incentive Compensation Plan with a
                  target annual bonus ("Bonus") of no less than 50% of Salary."

2.       Except as hereby modified, the Agreement shall remain in full force and
effect.

         IN WITNESS WHEREOF, the Employer, by and through its duly authorized
officers, and the Employee have executed this Amendment as of the date first
written above.

                                        EMPLOYEE:

                                        /s/ David L. Gamsey

                                        EMPLOYER:
                                        INNOTRAC CORPORATION

                                        By: /s/ Scott D. Dorfman
                                            Chairman, President, and
                                             Chief Executive Officer<PAGE>   1

                                                                   EXHIBIT 10.22

                             RETURN.COM ONLINE, LLC

                               OPERATING AGREEMENT

                                   DATED AS OF

                                DECEMBER 28, 2000

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                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                                                    Page
                                                                                                                    ----
<S>                    <C>    <C>                                                                                   <C>
ARTICLE I GENERAL...............................................................................................      2

                       1.1    Formation; Members................................................................      2
                       1.2    Name..............................................................................      2
                       1.3    Management........................................................................      2
                       1.4    Purposes of the Company...........................................................      2
                       1.5    Offices...........................................................................      2
                       1.6    Term..............................................................................      2

ARTICLE II AUTHORIZED SHARES, SHARE CERTIFICATES; STATUS OF HOLDERS.............................................      2

                       2.1    Shares............................................................................      2
                       2.2    Share Certificates; Legend........................................................      3
                       2.3    Share Register; Registration of Transfer..........................................      4
                       2.4    Record Date.......................................................................      4
                       2.5    Status of Shares Purchased by Company.............................................      4
                       2.6    Company Option Plan...............................................................      4

ARTICLE III CAPITAL CONTRIBUTIONS AND LOANS.....................................................................      4

                       3.1    Initial Capital Contributions; Issuance of Shares.................................      4
                       3.2    Intentionally Left Blank..........................................................      5
                       3.3    Obligation to Make Capital Contributions..........................................      5
                       3.4    No Interest on Contributions......................................................      5
                       3.5    Loans to or by Members............................................................      5

ARTICLE IV DISTRIBUTIONS........................................................................................      6

                       4.1    Distributions of Available Cash...................................................      6
                       4.2    No Other Distributions............................................................      6
                       4.3    Distributions upon Dissolution....................................................      6
                       4.4    Withholding from Distributions....................................................      6

ARTICLE V MANAGERS..............................................................................................      6

                       5.1    Number, Tenure, and Qualifications................................................      6
                       5.2    Manner of Action; Quorum..........................................................      7
                       5.3    Meetings..........................................................................      7
                       5.4    Action in Lieu of Meeting.........................................................      8
                       5.5    Powers of Managers................................................................      8
                       5.6    Limitations on Authority of Managers and Officers.................................      8
                       5.7    Compensation of Managers; Expenses................................................     10
</TABLE>

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<PAGE>   3

<TABLE>
<S>                    <C>    <C>                                                                                    <C>
ARTICLE VI OFFICERS.............................................................................................     10

                       6.1    Number...........................................................................      10
                       6.2    Compensation.....................................................................      10
                       6.3    Term of Office...................................................................      10
                       6.4    Removal..........................................................................      10
                       6.5    Vacancies........................................................................      10
                       6.6    Powers...........................................................................      11

ARTICLE VII POWERS, RIGHTS, AND LIABILITIES OF MEMBERS AND HOLDERS.............................................      12

                       7.1    Management.......................................................................      12
                       7.2    No Withdrawals...................................................................      12
                       7.3    Failure to Deliver Shares to the Company.........................................      12

ARTICLE VIII MEETINGS OF MEMBERS; VOTING.......................................................................      13

                       8.1    Annual Meeting...................................................................      13
                       8.2    Special Meetings.................................................................      13
                       8.3    Place of Meetings................................................................      13
                       8.4    Notice of Meetings...............................................................      13
                       8.5    Meeting of All Members...........................................................      13
                       8.6    Quorum...........................................................................      13
                       8.7    Manner of Acting.................................................................      14
                       8.8    Proxies..........................................................................      14
                       8.9    Action by Members without a Meeting..............................................      14
                       8.10   Waiver of Notice.................................................................      14
                       8.11   Meeting by Telephone; Action by Consent..........................................      14

ARTICLE IX TRANSFER AND ASSIGNMENT OF SHARES...................................................................      15

                       9.1    General Prohibition..............................................................      15
                       9.2    Permitted Transfers..............................................................      15
                       9.3    Right of First Refusal...........................................................      15
                       9.4    Right of Co-Sale.................................................................      19
                       9.5    Admission As A Member............................................................      19
                       9.6    Non-Member Transferee............................................................      20
                       9.7    Unauthorized Transfer............................................................      20
                       9.8    Binding on Transferees...........................................................      20
                       9.9    Agreement of the Company.........................................................      21

ARTICLE X ACCOUNTING, BOOKS AND RECORDS........................................................................      21

                       10.1    Accounting Methods; Fiscal Year.................................................      21
                       10.2    Books and Records...............................................................      21
                       10.3    Financial Reports and Tax Returns...............................................      21
                       10.4    General Information.............................................................      21
                       10.5    Tax Matters Partner.............................................................      22
                       10.6    Adjustment of Tax Basis.........................................................      22
</TABLE>

                                       ii

<PAGE>   4

<TABLE>
<S>                    <C>    <C>                                                                                    <C>
ARTICLE XI CAPITAL ACCOUNT MAINTENANCE.........................................................................      22

                       11.1    Maintenance of Capital Accounts.................................................      22
                       11.2    Allocation of Profits and Losses................................................      22
                       11.3    Substitute Allocations..........................................................      22
                       11.4    Tax Items; Contributed and Revalued Property....................................      23

ARTICLE XII DISSOCIATION OF MEMBERS............................................................................      23

                       12.1    Effect of Dissociation..........................................................      23
                       12.2    Dissociation....................................................................      24

ARTICLE XIII DISSOLUTION OF COMPANY............................................................................      24

                       13.1    Events of Dissolution...........................................................      24
                       13.2    No Action for Dissolution.......................................................      24

ARTICLE XIV LIQUIDATION OF COMPANY.............................................................................      24

                       14.1    Liquidation.....................................................................      24
                       14.2    No Further Claim................................................................      25

ARTICLE XV DEFINITIONS.........................................................................................      25

                       15.1    Definitions In General..........................................................      25
                       15.2    Certain Definitions.............................................................      25

ARTICLE XVI MISCELLANEOUS......................................................................................      31

                       16.1    Applicable Law..................................................................      31
                       16.2    Dispute Resolution..............................................................      31
                       16.3    Notices.........................................................................      31
                       16.4    Entire Agreement................................................................      32
                       16.5    No Partnership..................................................................      32
                       16.6    Creditors Not Benefited.........................................................      32
                       16.7    Severability....................................................................      32
                       16.8    Successors......................................................................      33
                       16.9    Counterparts....................................................................      33
                       16.10   Section Headings................................................................      33
                       16.11   Time............................................................................      33
                       16.12   Usage...........................................................................      33
                       16.13   Consent.........................................................................      33
                       16.14   Waiver..........................................................................      33
                       16.15   Specific Performance............................................................      33
</TABLE>

                                      iii

<PAGE>   5

<TABLE>
<S>               <C>               <C>
                  Exhibit A         Capital Contributions; Shares Issued
                  Exhibit B         Form of Share Certificate
                  Exhibit C         Elected Corporate Officers
</TABLE>

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<PAGE>   6

                             RETURN.COM ONLINE, LLC

                               OPERATING AGREEMENT

         THIS OPERATING AGREEMENT (this "AGREEMENT") is made and entered into as
of the 28th day of December, 2000 by and among those persons identified on
EXHIBIT A who execute and deliver this Agreement together with any Person who
shall hereafter be admitted as a Member pursuant to SECTION 9.5.

                                  WITNESSETH:

         WHEREAS, Innotrac previously formed RETURN.COM ONLINE, INC., a Georgia
corporation (the "CORPORATION") for the purpose of engaging in the business of
handling product returns for e-commerce companies, retailers and catalog houses
(the "COMPANY'S BUSINESS", ARTICLE XV sets forth the definitions of certain
capitalized terms used in this Agreement and not defined elsewhere in this
Agreement); and

         WHEREAS, MBE and Innotrac formed a strategic relationship with respect
to the ownership, operation and management of the Corporation; and

         WHEREAS, as part of such strategic relationship, MBE acquired issued
and outstanding capital stock of the Corporation and warrants to purchase such
capital stock; and

         WHEREAS, in connection with forming the Corporation, MBE and Innotrac
entered into a Shareholders Agreement dated as of May 16, 2000; and

         WHEREAS, the Corporation elected pursuant to ss. 14-11-212 of the
Georgia Limited Liability Company Act O.C.G.A. ss. 14-11-100, et seq. (the
"ACT") to become a limited liability company (the "CONVERSION"); and

         WHEREAS, the parties hereto desire to agree to the operation of the
company described herein (the "COMPANY") pursuant to ss. 14-11-100, et seq. of
the Act; and

         WHEREAS, it is the intent of the parties that this Agreement reflect
substantially all of the substantive terms and conditions contained in the
aforesaid Shareholders Agreement.

         NOW, THEREFORE, for and in consideration of the foregoing premises, the
mutual covenants and agreements contained in this Agreement, and other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto do hereby covenant and agree as follows:

<PAGE>   7

                                    ARTICLE I
                                     GENERAL

         1.1      FORMATION; MEMBERS. The Members acknowledge that the Company
was formed as a Georgia limited liability company on the date of this Agreement
pursuant to the Conversion and by the filing of the articles of organization
(the "ARTICLES") pursuant to the Act. Those persons identified on EXHIBIT A on
whose behalf this Agreement is executed, together with all Persons who are
hereafter admitted as a Member pursuant to SECTION 9.5, shall constitute the
members of the Company pursuant to the Act (collectively, "MEMBERS").

         1.2      NAME. The name of the Company is RETURN.COM ONLINE, LLC, and
the business of the Company shall be conducted under the Company name unless the
Managers change the Company's name or implement a different trade name for the
business of the Company.

         1.3      MANAGEMENT. The full and entire management of the business and
affairs of the Company is vested in a group of individuals determined from time
to time as provided in ARTICLE V (the "MANAGERS"), except as such authority may
be delegated, by this Agreement or by action of the Managers, to the officers
described in ARTICLE VI. All of the powers that the Company may exercise or
perform may be performed by the Managers, except as such powers may be delegated
to an officer described in ARTICLE VI. Except for situations in which the
approval of the Members is expressly required by this Agreement or by
nonwaivable provisions of applicable law, the Managers (or, by delegation, the
officers of the Company) shall have full and complete authority, power, and
discretion to manage and control the business, affairs, and properties of the
Company, to make all decisions regarding those matters, and to perform any and
all other acts or activities customary or incident to the management of the
Company's business.

         1.4      PURPOSES OF THE COMPANY. The purposes of the Company are to
engage in any activity lawfully conducted by a limited liability company
pursuant to the Act.

         1.5      OFFICES. The initial principal office of the Company is
located at 6655 Sugarloaf Parkway, Duluth, Georgia 30097. The Company's initial
registered office in the State of Georgia is located at 1100 Peachtree Street,
Suite 2800, Atlanta, Georgia 30309 and the Company's initial registered agent at
such address is Jan M. Davidson. The Managers may designate a different
principal office, registered office, or registered agent for the Company. The
Company may have additional offices at such other places as the Managers shall
deem advisable.

         1.6      TERM. The Company commenced on the date of the filing of the
Articles and shall continue until dissolved as hereinafter provided.

                                   ARTICLE II
            AUTHORIZED SHARES, SHARE CERTIFICATES; STATUS OF HOLDERS

         2.1      SHARES. (a) All interests in the Company, including a Member's
distributive share of the capital, profits, and losses of the Company and the
right to receive distributions of property of the Company, shall be as set forth
in this Agreement. All such

                                       2

<PAGE>   8

interests shall, for certain purposes as indicated in this Agreement, be
represented by units (each such unit being referred to herein as a "SHARE" and
collectively as the "SHARES"). The Company may issue a maximum number of ONE
HUNDRED TWENTY MILLION (120,000,000) Shares; provided, however, that Members
holding seventy-five percent (75%) of the Shares held by Members may at any time
increase the maximum number of Shares that may be issued by the Company.

         (b)      Each outstanding share of common stock in the Corporation
shall be converted, pursuant to the Conversion, into one Share of the Company,
and each outstanding option for or security convertible into common stock of the
Corporation shall be converted into the right to receive the same number of
Shares of the Company.

         2.2      SHARE CERTIFICATES; LEGEND. (a) The Company shall evidence all
interests in the Company by numbered Share certificates in the form of EXHIBIT B
to this Agreement or such other form as the Managers shall approve, signed by
the President, and attested by the Secretary, of the Company.

         (b)      Each certificate representing any Shares now or hereinafter
issued to or acquired by any Member or any transferee, successor or assign of
any Member, shall bear the following or comparable legends, appropriately
completed as to date, together with any other legends required under applicable
law (and the Members agree to the restrictions referred to therein):

         "THE INTERESTS (THE "SHARES") IN RETURN.COM ONLINE, LLC (THE
         "COMPANY") HAVE NOT BEEN REGISTERED UNDER THE GEORGIA
         SECURITIES ACT OF 1973, AS AMENDED (THE "GEORGIA ACT"), IN
         RELIANCE UPON THE EXEMPTION PROVIDED BY O.C.G.A. ss. 10-5-9(13),
         UNDER ANY OTHER STATE SECURITIES LAWS (THE "STATE LAWS"), OR
         UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE "FEDERAL
         ACT"). THE SHARES HAVE BEEN ACQUIRED FOR INVESTMENT AND MAY
         NOT BE OFFERED FOR SALE, PLEDGED, HYPOTHECATED, SOLD OR
         TRANSFERRED, NOR WILL ANY ASSIGNEE OR TRANSFEREE OF ANY
         SHARES BE RECOGNIZED BY THE COMPANY AS HAVING ANY INTEREST IN
         THE COMPANY, IN THE ABSENCE OF AN EFFECTIVE REGISTRATION
         STATEMENT WITH RESPECT TO THE SHARES UNDER THE FEDERAL ACT,
         THE GEORGIA ACT, AND ANY APPLICABLE STATE LAWS OR AN OPINION
         OF COUNSEL, WHICH OPINION AND COUNSEL SHALL BE SATISFACTORY
         TO THE COMPANY, THAT NO SUCH REGISTRATION IS REQUIRED.

         THE TRANSFER OF SHARES IS SUBJECT TO CERTAIN RESTRICTIONS SET
         FORTH IN THAT CERTAIN RETURN.COM ONLINE, LLC OPERATING
         AGREEMENT DATED DECEMBER 28, 2000, A COPY OF WHICH IS ON FILE
         AT THE PRINCIPAL OFFICE OF THE COMPANY. ANY PURPORTED
         TRANSFER OF SHARES

                                  3
<PAGE>   9

         NOT EXPRESSLY PERMITTED BY THE OPERATING AGREEMENT WILL NOT
         BE RECOGNIZED BY THE COMPANY, NOR WILL ANY ASSIGNEE OR
         TRANSFEREE OF ALL OR ANY SHARES BE RECOGNIZED AS HAVING ANY
         INTEREST IN THE COMPANY."

         2.3      SHARE REGISTER; REGISTRATION OF TRANSFER. (a) The Company
shall keep at its principal office a register for the registration of, and
registration of transfers of Shares. The name and address of each holder of one
or more Shares, each transfer thereof, and the name and address of each
transferee of one or more Shares shall be registered in such register. Prior to
due presentment for registration of transfer, the Person in whose name any Share
shall be registered (each a "HOLDER") shall be deemed and treated as the owner
and holder thereof for all purposes hereof, and the Company shall not be
affected by any notice or knowledge to the contrary.

         (b)      Subject to the limitations on the transfer of Shares set forth
in ARTICLE 2.4, the Company shall reflect transfers of Shares on the Share
register of the Company by the transferring Member in person or by power of
attorney, upon surrender of the old certificate evidencing the Shares to be
transferred, duly assigned to the transferee, and only upon compliance with the
provisions of this Operating Agreement.

         2.4      RECORD DATE. For the purpose of determining Members entitled
to notice of or to vote at any meeting of Members or any adjournment thereof, or
Holders entitled to receive payment of any distribution, or in order to make a
determination of Members or Holders for any other purpose, the date set by the
Managers or the date on which notice of the meeting is mailed or the date on
which the resolution declaring such distribution is adopted, as the case may be,
shall be the record date for such determination of Members or Holders. When a
determination of Members entitled to vote at any meeting of Members has been
made as provided in this SECTION 2.5, such determination shall apply to any
adjournment of such meeting.

         2.5      STATUS OF SHARES PURCHASED BY COMPANY. Shares acquired by the
Company pursuant hereto shall not be outstanding and shall become authorized and
unissued Shares.

         2.6      COMPANY OPTION PLAN. The Company shall reserve 6,666,667
Shares for issuance to employees and consultants of the Company holding options
(the "OPTIONS") in connection with the Company's 2000 Share Option Plan. The
Options shall be governed by the terms of such Plan (and any individual award
agreement), and upon the exercise of an Option, the employee shall become a
Holder, but shall not be admitted as a Member unless and until the employee
complies with the provisions of SECTION 9.5(A) and SECTION 9.5(B).

                                  ARTICLE III
                         CAPITAL CONTRIBUTIONS AND LOANS

         3.1      INITIAL CAPITAL CONTRIBUTIONS; ISSUANCE OF SHARES. The Members
acknowledge that as a result of the Conversion, the parties are deemed to have
made a capital contribution equal to their proportionate share of the assets of
the Corporation immediately prior to the Conversion. As a result, Innotrac's
deemed capital contribution as a result of the

                                       4

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Conversion is equal to $6,736,000 and MBE's deemed capital contribution as a
result of the Conversion is equal to $1,122,666.50. In addition,
contemporaneously with the execution of this Agreement, MBE is making a capital
contribution of $3,368,000, pursuant to an exercise of a Corporation warrant
granted on May 16, 2000 to MBE for an aggregate of 10,000,000 shares of common
stock of the Corporation (which shares of Common Stock are converted one-for-one
into Shares pursuant to this Agreement) (the "WARRANT"). The exercise price per
share under the Warrant is hereby amended to become $0.3368. In consideration of
the issuance of the shares underlying the Warrant, MBE has issued to the Company
that certain Promissory Note dated the date of this Agreement in the principal
amount of $3,368,000 (the "NOTE"), secured, pursuant to the Pledge Agreement of
the same date, by the 10,000,000 Shares issued under the Warrant. The Company
has issued the Shares to each of Innotrac and MBE as set forth on Exhibit A in
consideration for such Capital Contributions. Innotrac agrees to contribute an
additional $3,000,000 to the Company when a majority of the Board of Directors
deems it necessary and appropriate.

         3.2      INTENTIONALLY LEFT BLANK.3.3 OBLIGATION TO MAKE CAPITAL
CONTRIBUTIONS. No Member shall have any obligation to make any contributions to
the capital of the Company, purchase additional Shares or otherwise invest any
funds in the Company. From time to time the Initial Members may make
contributions to the capital of the Company in addition to those provided for
above if and to the extent they so desire, and if the Managers determine that
such additional capital contributions are necessary or appropriate in connection
with the conduct of the Company's Business (including without limitation,
expansion or diversification). In such event, the Initial Members shall have the
opportunity (but not the obligation) to participate in such additional capital
contributions on a pro rata basis in accordance with the number of Shares held
of record by the Initial Members.

         3.4      NO INTEREST ON CONTRIBUTIONS. No Member shall have any right
or entitlement to receive interest on any Capital Contribution.

         3.5      LOANS TO OR BY MEMBERS. Subject to the other terms of this
Agreement:

         (a)      In the event that the Managers determine that the Company
requires funds in excess of amounts available on hand and amounts expected to be
received from operations, the Company may borrow such funds from any Person,
including one or more of the Members, as the Managers shall determine in their
sole discretion; provided, however, that if the Managers borrow such funds from
one or more of the Members, all Members shall have the opportunity (but not the
obligation) to participate in such loans on a pro rata basis according to the
number of Shares held of record by the Members.

         (b)      In connection with the management and operation of the Company
for the purposes authorized hereunder, the Company shall borrow money from any
Member. Any such loan shall bear interest at a commercially reasonable rate. The
Company shall pay all principal and interest of the loan payable pursuant to the
terms thereof before making any distribution to the Members under the provisions
of this Agreement. If any funds are available for payment of amounts due
pursuant to loans from Members, but such funds are not adequate to pay all such
amounts due in full, payment shall be made pro rata according to the respective
amounts due (including both principal and interest) on all Member loans. Except
as otherwise provided in this

                                       5

<PAGE>   11

Agreement, any Member who lends money to the Company hereunder shall be deemed a
general creditor of the Company and not a Member for the purpose of paying
principal and interest of any such loan.

         (c)      The Company shall not make loans or advances to Members or
Managers except upon commercially reasonable terms and approved by the Managers.

                                   ARTICLE IV
                                  DISTRIBUTIONS

         4.1      DISTRIBUTIONS OF AVAILABLE CASH. At such time as shall be
determined by the Managers in their sole and absolute discretion, the Company
shall distribute any Available Cash to the Holders in proportion to their
respective Percentage Interests.

         4.2      NO OTHER DISTRIBUTIONS. Prior to the dissolution of the
Company, the Company shall not distribute property other than Available Cash to
any Holders unless such distribution is approved by all Members.

         4.3      DISTRIBUTIONS UPON DISSOLUTION. Upon the dissolution of the
Company, the Company shall distribute its assets, including the proceeds from
the liquidation of its assets pursuant to SECTION 14.1, after payment or
provision for amounts described in SECTION 14.1(I) and SECTION 14.1(II), to the
Holders in proportion to their respective Percentage Interests.

         4.4      WITHHOLDING FROM DISTRIBUTIONS. The Company may withhold from
distributions or with respect to allocations and pay over to any federal, state,
or local government any amount required to be withheld pursuant to the Code or
any provision of any other federal, state, or local law and may allocate any
such amounts among the Holders in any manner that is in accordance with
applicable law. All amounts withheld pursuant to the Code or any provision of
any state or local tax law with respect to any payment, distribution or
allocation to the Company or to the Holders shall be treated as amounts
distributed to the Holders pursuant to this ARTICLE IV for all purposes of the
Agreement.

                                    ARTICLE V
                                    MANAGERS

         5.1      NUMBER, TENURE, AND QUALIFICATIONS. (a) The business affairs
of the Company shall be managed and conducted by its Managers subject to the
provisions of this Agreement.

         (b)      The Company shall initially have five (5) Managers. Each of
Innotrac and MBE shall have the right to designate and have elected two
Managers, and to remove the Managers designated by it at any time, with or
without cause, but only for so long as such Member is the registered owner of at
least 25% of the Shares; provided, however, that MBE shall have such right
through June 30, 2001, despite it being at any such time through such date the
registered owner of less than 25% of the Shares. For so long as each of Innotrac
and MBE is the registered owner of at least 10% of the Shares, the fifth member
of the Managers, who may be an employee of the Company, (the "OUTSIDE MANAGER")
will be designated, and may be removed at any time, with or without cause, by
mutual agreement of Innotrac and MBE. On and after

                                       6

<PAGE>   12

January 1, 2001, if Innotrac or MBE is the registered owner of 10% or more of
the Shares but less than 25% of the Shares, such Member shall have the right to
designate and have elected only one member of the Managers, and to remove the
Manager designated by it at any time, with or without cause. Promptly after
July 1, 2001, if MBE is not the record owner of 25% or more of the Shares, MBE
will determine which of the two Managers nominated by it will be removed from
the Managers, and will cause that person to resign or be removed from the Board.
If Innotrac or MBE is the registered owner of less than 10% of the Shares, such
Member will not have the right to designate or have elected any members of the
Managers under this Agreement; provided, however, if MBE is the registered owner
of 5% of the Shares and MBE's exclusivity obligations are in effect under
SECTION 15 of that certain Services and Marketing Agreement between MBE and the
Company dated July 7, 2000, MBE shall have the right to designate and elect one
Manager and jointly designate with Innotrac the Outside Manager, until MBE owns
less than 5% of the Shares or such exclusivity obligations terminate. If any
member of the Managers designated by Innotrac or MBE resigns, is removed, dies
or is unable or unwilling to serve as a Manager of the Company, then the Member
who designated such member shall have the sole right to appoint a successor
Manager, provided that the Member who designated the member still has the right
to appoint such Manager under this SECTION 5.1. If the Outside Manager resigns,
is removed, dies or is unable or unwilling to serve as a Manager of the Company,
then Innotrac and MBE shall appoint a successor Manager by mutual agreement,
provided that each of Innotrac and MBE is the registered owner of at least 10%
of the Shares. Each Member agrees to vote its Shares or to take any other action
reasonably necessary or convenient to give effect to the provisions of this
SECTION 5.1.

         (c)      Subject to SECTION 5.6 of this Agreement, the Members may
change by resolution the number of the Managers.

         (d)      Managers may, but need not be, residents of the State of
Georgia and/or Members of the Company.

         5.2      MANNER OF ACTION; QUORUM. The Managers may not take any action
permitted to be taken by the Managers unless the Managers act at any regular or
special meeting held in accordance with SECTION 5.3 or by unanimous written
consent in accordance with SECTION 5.4. A majority of the Managers shall
constitute a quorum for the transaction of business at any meeting. All
resolutions adopted and all business transacted by the Managers shall require
the affirmative vote of a majority of the Managers present at the meeting.

         5.3      MEETINGS. (a) The Managers shall meet annually, without
notice, following the annual meeting of the Members. The Managers may set any
number of regular meetings by resolution. No notice need be given for any annual
or regular meeting of the Managers.

         (b)      The Chairman or any two Managers may call at any time a
special meeting of the Managers, on five days' written notice to each Manager,
which notice shall specify the time and place of the meeting. Managers may waive
notice of any such meeting by an instrument in writing executed before or after
the meeting.

                                       7

<PAGE>   13

         (c)      Managers may attend and participate in meetings either in
person or by means of conference telephones or similar communications equipment
by means of which all persons participating in the meeting can hear each other,
and participation in a meeting by means of such communication equipment shall
constitute presence in person at any meeting. Attendance in person at such
meeting shall constitute a waiver of notice thereof.

         5.4      ACTION IN LIEU OF MEETING. Any action to be taken at a meeting
of the Managers, or any action that may be taken at a meeting of the Managers,
may be taken without a meeting if all of the Managers sign a consent in writing,
setting forth the action so taken, and if the Managers have complied with any
further requirements of law pertaining to such consents.

         5.5      POWERS OF MANAGERS. With respect to the Company's assets,
affairs and operations, the Managers shall have rights, powers, and authority to
carry out all actions on behalf of the Company, except as such rights, powers,
and authority may be delegated, by this Agreement or by action of the Managers,
to the officers of the Company pursuant to ARTICLE VI and subject to any
approval of the Members required by SECTION 5.6, SECTION 5.7, or the Act.
Without limiting the generality of the foregoing, the Managers shall have the
authority to elect officers of the Company, who may but need not be Members, and
to delegate executive responsibility among the officers in a manner consistent
with this Agreement. Unless authorized by the Managers or this Agreement, no
Manager, attorney in fact, employee, or other agent of the Company, and no
Member, acting in its capacity as a Member, shall have any power or authority to
act on behalf of or bind the Company in any manner.

         5.6      LIMITATIONS ON AUTHORITY OF MANAGERS AND OFFICERS. (a)
Notwithstanding anything to the contrary set forth in this Agreement, without
the consent of Members holding at least 75% of the Shares, neither the Managers
nor any officer or other agent of the Company shall have any authority to:

                  (i)      Make any material change in the Company's Business,
         including the commencement of any business venture by the Company that
         is not substantially similar to the Company's Business immediately
         prior to the proposed commencement of the business venture;

                  (ii)     Enter into any transaction or series of transactions
         within a fiscal year with any of the Members or any of their respective
         Affiliates with consideration between such Member or Affiliate and the
         Company in excess of $60,000, other than the transactions contemplated
         in the Services Agreements;

                  (iii)    Liquidate, dissolve or wind up the affairs, or adopt
         any plan for the liquidation, dissolution or winding up of the affairs,
         of the Company;

                  (iv)     Commence any voluntary proceeding for bankruptcy
         under the United States Bankruptcy Code;

                  (v)      Pay make any distribution to any Member, or
         repurchase or redeem the Shares of any Member (except in accordance
         with the right of first refusal provisions set forth in SECTION 9.3);

                                       8

<PAGE>   14

                  (vi)     Acquire any equity interest in any Person, lend any
         money to any Person or otherwise make an investment in any Person;

                  (vii)    Acquire all or substantially all of the assets of any
         Person;

                  (viii)   Merge or consolidate the Company with any Person,
         enter into a recapitalization, or adopt any plan of share exchange
         involving the Company pursuant to the Act or any similar laws of any
         other jurisdiction;

                  (ix)     Alter or amend the Operating Agreement;

                  (x)      Sell all or substantially all of the assets of the
         Company;

                  (xi)     Issue options to purchase Shares of the Company to a
         Member, any of its Affiliates or the employees of a Member or any of
         such Member's Affiliates; provided that amendments or new agreements to
         reflect the conversion of the prior grants of Corporation options to
         acquire 4,400,000 shares of the Corporation's Common Stock to Company
         Shares issued to Innotrac and MBE and its Affiliates or its employees
         promptly shall not require approval under this Section;

                  (xii)    Increase or decrease the number of Managers;

                  (xiii)   Issue Shares or instruments convertible into Shares
         to any Person in amounts equal to or greater than 5% of the then
         outstanding Shares;

                  (xiv)    Incur debt in excess of 25% of the capital
         contributed to the Company; or

                  (xv)     Amend the Services Agreements in any material
         respect.

         (b)      Prior to June 30, 2001, the parties agree that if any action
set forth in SECTION 5.6(A) will be considered by the Members, the party
requesting that the action be considered will provide 30 days' written notice to
the other party.

         (c)      Each Member agrees to vote all Shares owned or controlled by
it, execute and deliver such documents, take such further actions, and otherwise
use its best efforts to cause the Managers to vote in such a manner as may be
necessary or desirable to carry out the purposes and intent of this Section.

         (d)      Notwithstanding anything to the contrary set forth in this
Agreement, without the written consent or ratification of the specific act by
Members holding a majority of the Shares held by Members, neither the Managers
nor any officer or other agent of the Company shall have any authority to
authorize Shares above the number of Shares authorized in this Agreement or
issue Shares to the extent that such issuance would cause the number of
outstanding Shares to exceed the number of Shares then authorized.

         (e)      As soon as practicable after the date hereof, the Company
shall prepare, or cause to be prepared, with input and assistance from the
Members, an annual budget for the Company's first fiscal year, which shall be
approved by a majority of the Managers. With

                                       9

<PAGE>   15

respect to each following fiscal year, the Company shall prepare, or cause to be
prepared, with input and assistance from the Members, a proposed annual budget
for such fiscal year, and shall present such proposed annual budget to the
Managers for approval. Any proposed annual budget approved by a majority of the
Managers shall constitute the annual budget for the fiscal year to which such
annual budget relates. If the Managers fail to approve all or any part of the
proposed annual budget for any fiscal year, the annual budget in effect for the
prior fiscal year shall remain in effect until the approves a new annual budget
with respect to a fiscal year. Each annual budget shall include the costs and
expenses anticipated to be incurred by the Members for or on behalf of the
Company during such fiscal year, including costs and expenses to be incurred by
the Company under the Services and Marketing Agreement by and between the
Company and MBE dated July 7, 2000 and the Services Agreement by and between the
Company and Innotrac, dated July 7, 2000, (collectively, the "SERVICES
AGREEMENTS").

         5.7      COMPENSATION OF MANAGERS; EXPENSES. The Managers shall not
receive any fees or salaries or other compensation for their service as a
Manager other than the Outside Manager (but only if the Outside Manager is not
also an employee of the Company), but shall be reimbursed for reasonable
expenses of travel and lodging associated with meetings of the Managers,
including committee meetings.

                                   ARTICLE VI
                                    OFFICERS

         6.1      NUMBER. The officers of the Company shall be chosen by the
Managers. The Managers may choose a chairman of the board, chief executive
officer, president, one or more vice-presidents, a secretary, assistant
secretaries and assistant treasurers. The Managers may appoint such other
officers and agents as it shall deem necessary who shall hold their offices for
such terms and shall exercise such powers and perform such duties as shall be
determined from time to time by the Managers.

         6.2      COMPENSATION. The salaries of all officers and agents of the
Company shall be fixed by the Managers or a committee or officer appointed by
the Managers.

         6.3      TERM OF OFFICE. Unless otherwise provided by resolution of the
Managers, the principal officers shall be chosen annually by the Managers at the
first meeting of the Managers following the annual meeting of Managers of the
Company, or as soon thereafter as is conveniently possible. Subordinate officers
may be elected from time to time. Each officer shall serve until his successor
shall have been chosen and qualified, or until his death, resignation or
removal.

         6.4      REMOVAL. Any officer may be removed from office at any time,
with or without cause, by the Managers whenever in its judgment the best
interest of the Company will be served thereby, or if appointed at the
authorization of the Managers, by a senior officer at any time, with or without
cause, whenever in the officer's judgment the best interest of the Company will
be served thereby.

         6.5      VACANCIES. Any vacancy in an office resulting from any cause
may be filled by the Managers.

                                       10

<PAGE>   16

         6.6      POWERS. Except as hereinafter provided, the officers of the
Company shall each have such powers and duties as generally pertain to their
respective offices, as well as such powers and duties as from time to time may
be conferred by the Managers.

         (a)      (Chairman of the Board. The chairman of the board (if there be
one) shall preside at and serve as chairman of meetings of the Managers. The
chairman of the board shall perform other duties and have other authority as may
from time to time be delegated by the Managers.

         (b)      Chief Executive Officer. The chief executive officer shall be
charged with the general and active management of the Company, shall see that
all orders and resolutions of the Managers are carried into effect, shall have
the authority to select and appoint employees and agents of the Company, and
shall, in the absence or disability of the chairman of the board, perform the
duties and exercise the powers of the chairman of the board. The chief executive
officer shall also be responsible for the development, establishment, and
implementation of the policy and strategic initiatives for the Company. The
chief executive officer shall perform any other duties and have any other
authority as may be delegated from time to time by the Managers, and shall be
subject to the limitations fixed from time to time by the Managers.

         (c)      President. If there shall be no separate chief executive
officer of the Company, then the president shall be the chief executive officer
of the Company, with the duties and authority provided in SECTION 6.6(B). The
president shall otherwise be the chief operating officer of the Company and
shall, consistent with the authority otherwise conferred upon the chief
executive officer in SECTION 6.6(B), have responsibility for the conduct and
general supervision of the business operations of the Company, including without
limitation responsibility for the direction, supervision, and coordination of
the activities of all operating subsidiaries and other business units of the
Company. The president shall perform such other duties and have such other
authority as may from time to time be delegated by the Managers. In the absence
or disability of the chief executive officer, the president shall perform the
duties and exercise the powers of the chief executive officer.

         (d)      Vice President. The vice president (if there be one) shall, in
the absence or disability of the president, perform the duties and exercise the
powers of the president, whether the duties and powers are specified in this
Agreement or otherwise. If the Company has more than one vice president, the one
designated by the Managers shall act in the event of the absence or disability
of the president. Vice presidents shall perform any other duties and have any
other authority as from time to time may be delegated by the Managers, the chief
executive officer, or the president.

         (e)      Secretary. The secretary shall attend all meetings of the
Managers and record all the proceedings of the meetings of the Company and of
the Managers in a book to be kept for that purpose and shall perform like duties
for the standing committees when required. He shall give, or cause to be given,
notice of all meetings of the Managers and special meetings of the Managers, and
shall perform such other duties as may be prescribed by the Managers or
president, under whose supervision he shall be. He shall have custody of the
corporate seal of the Company and he, or an assistant secretary, shall have
authority to affix the same to any instrument requiring it and when so affixed,
it may be attested by his signature or by the

                                       11

<PAGE>   17

signature of such assistant secretary. The Managers may give general authority
to any other officer to affix the seal of the Company and to attest the affixing
by his signature.

         (f)      Assistant Secretary. The assistant secretary or if there be
more than one, the assistant secretaries in the order determined by the Managers
(or if there be no such determination, then in the order of their election),
shall, in the absence of the secretary or in the event of his inability or
refusal to act, perform the duties and exercise the powers of the secretary and
shall perform such other duties and have such other powers as the Managers may
from time to time prescribe.

         (g)      Treasurer. The treasurer shall have the custody of the Company
funds and securities and shall keep full and accurate accounts of receipts and
disbursements in books belonging to the Company and shall deposit all moneys and
other valuable effects in the name and to the credit of the Company in such
depositories as may be designated by the Managers. He shall disburse the funds
of the Company as may be ordered by the Managers, taking proper vouchers for
such disbursements, and shall render to the president and the Managers, at its
regular meetings, or when the Managers so requires, an account of all his
transactions as treasurer and of the financial condition of the Company. If
required by the Managers, he shall give the Company a bond (which shall be
renewed every six years) in such sum and with such surety or sureties as shall
be satisfactory to the Managers for the faithful performance of the duties of
his office and for the restoration to the Company, in case of his death,
resignation, retirement or removal from office, of all books, papers, vouchers,
money and other property of whatever kind in his possession or under this
control belonging to the Company.

                                  ARTICLE VII
             POWERS, RIGHTS, AND LIABILITIES OF MEMBERS AND HOLDERS

         7.1      MANAGEMENT. Except as expressly set forth in this Agreement,
no Holder shall take part in, or interfere in any manner with, the conduct or
control of the Company's Business and no Holder shall have any right or
authority to act or sign for, or to obligate the Company, but a Member shall
have all other rights of a "member" required pursuant to the Act.

         7.2      NO WITHDRAWALS. No Holder shall at any time be entitled to
withdraw any capital of the Company, whether resulting from a Capital
Contribution or otherwise, except to the extent that such Holder may be entitled
to a distribution pursuant to the provisions of ARTICLE IV. The Holders shall
have no right to demand and receive any property other than cash in respect of
or in connection with any return of their Capital Contributions, and prior to
the dissolution of the Company pursuant to ARTICLE XIII, they shall have no
rights to receive distributions, except out of Available Cash pursuant to
SECTION 4.1.

         7.3      FAILURE TO DELIVER SHARES TO THE COMPANY. If a Holder (the
"OBLIGATED HOLDER") becomes obligated to sell any Shares to the Company or to
the Members other than the Obligated Holder (the "NON-OBLIGATED MEMBERS") under
this Agreement and fails to deliver such Shares in accordance with the terms of
this Agreement, the Company or such Non-Obligated Members may, in addition to
all other remedies, tender to the Obligated Holder the

                                       12

<PAGE>   18

purchase price for such Shares as shall be specified in this Agreement, and, in
the case of Shares to be sold to the Company pursuant to this Agreement, cancel
such Shares on its books and records whereupon all of the Obligated Holder's
right, title, and interest in and to such Shares shall terminate, and in the
case of Shares to be sold to a Non-Obligated Member under this Agreement, issue
certificates representing such Shares to the Non-Obligated Member and register
the Non-Obligated Member on its Company's books and records as the record owner
of the Shares, whereupon all of the Obligated Holder's right, title, and
interest in and to such Shares shall terminate.

                                  ARTICLE VIII
                           MEETINGS OF MEMBERS; VOTING

         8.1      ANNUAL MEETING. The Members shall hold a meeting annually. The
Members shall hold the annual meeting at such time and place and on such date as
the Managers shall determine from time to time and as shall be specified in the
notice of the meeting. Failure to hold the annual meeting of Members as provided
above shall not invalidate any actions taken by the Company after the failure to
hold the annual meeting as provided above.

         8.2      SPECIAL MEETINGS. The Chairman or President may call special
meetings of Members, for any purpose or purposes, unless otherwise prescribed by
statute. The President shall call a special meeting of the Members upon the
written request of a Member or Members holding at least twenty-five percent
(25%) of the then outstanding Shares held by Members. The Members shall hold any
special meetings at such time and place and on such date specified in the notice
of the meeting.

         8.3      PLACE OF MEETINGS. The Members may hold annual meetings or
special meetings of Members within or outside the United States.

         8.4      NOTICE OF MEETINGS. The Company shall give written notice of
annual or special meetings of Members stating the place, day, and hour of the
meeting not less than ten (10) nor more than sixty (60) days before the date of
the meeting, either personally or by mail, by or at the direction of the
Managers or Person calling or requiring the call of the meeting, to each Member
entitled to vote at such meeting. Notice of a meeting may be waived by an
instrument in writing executed before or after the meeting. The waiver need not
specify the purpose of the meeting or the business transacted. Attendance at
such meeting in person or by proxy shall constitute a waiver of notice thereof.
Notice of any special meeting of Members shall state the purpose or purposes for
which the meeting is called.

         8.5      MEETING OF ALL MEMBERS. If all of the Members shall meet at
any time and place, either within or outside of the State of Georgia, and
consent to the holding of a meeting at such time and place, such meeting shall
be valid without call or notice, and at such meeting any lawful action may be
taken.

         8.6      QUORUM. At all meetings of Members, a majority of the
outstanding Shares held by Members represented at the meeting, in person or by
proxy, shall constitute a quorum for the transaction of business. In the absence
of a quorum at any such meeting, a majority of the Shares so represented may
adjourn the meeting from time to time for a period not

                                       13

<PAGE>   19

to exceed sixty (60) days without further notice. If at the adjournment a new
record date is fixed for the adjourned meeting, a notice of the adjourned
meeting shall be given to each Member of record entitled to vote at the meeting.
At such adjourned meeting at which a quorum is present or represented, any
business may be transacted that might have been transacted at the meeting as
originally noticed. The Members present at a duly organized meeting may continue
to transact business until adjournment, notwithstanding the withdrawal during
such meeting of that number of Shares whose absence would cause less than a
quorum to be present.

         8.7      MANNER OF ACTING. If a quorum is present, the affirmative vote
of Members holding a majority of the Shares represented at the meeting, in
person or by proxy and entitled to vote, shall be the act of the Members, unless
the vote of a greater or lesser proportion or number shall be otherwise required
by the Act, by the Articles, or by this Agreement. Unless otherwise expressly
provided in this Agreement or required under applicable law, Members who have an
interest (economic or otherwise) in the outcome of any particular matter upon
which the Members vote or consent may vote or consent upon any such matter and
their vote or consent, as the case may be, shall be counted in the determination
of whether the requisite matter was approved by the Members. If at any time the
Company has no Shares issued and outstanding, the Members shall act by the
affirmative vote of a majority of all Members.

         8.8      PROXIES. At all meetings of Members, a Member may attend and
vote in person or by proxy executed in writing by the Member or by a duly
authorized attorney-in-fact. Such proxy shall be filed with the Secretary of the
Company before or at the time of the meeting. No proxy shall be valid after
eleven (11) months from the date of its execution, unless otherwise provided in
the proxy.

         8.9      ACTION BY MEMBERS WITHOUT A MEETING. Action required or
permitted to be taken at a meeting of Members may be taken without a meeting if
the action is evidenced by one or more written consents describing the action
taken, signed by all of the Members, and delivered to the Managers of the
Company for inclusion in the minutes or for filing with the Company records,
with a copy of such consent transmitted to all Members within ten (10) days
after such action becomes effective. Action taken under this SECTION 8.9 shall
be effective when the Members required to approve such action have signed the
consent, unless the consent specifies a different effective date. The record
date for determining Members entitled to take action without a meeting shall be
the date the first Member signs a written consent or as otherwise agreed to by
the Managers or Members.

         8.10     WAIVER OF NOTICE. When any notice is required to be given to
any Member, a waiver thereof in writing signed by the person entitled to such
notice, whether before, at, or after the time stated therein, shall be
equivalent to the giving of such notice.

         8.11     MEETING BY TELEPHONE; ACTION BY CONSENT. Members may also meet
by conference telephone call if all Members can hear one another on such call
and the requisite notice is given or waived.

                                       14

<PAGE>   20

                                   ARTICLE IX
                        TRANSFER AND ASSIGNMENT OF SHARES

         9.1      GENERAL PROHIBITION. Except as expressly provided in this
Agreement, no Member may Transfer any of its Shares, or any interest therein, or
allow the same to be subject, directly or indirectly, to Transfer by operation
of law or agreement, or pledge, mortgage, hypothecate, assign or transfer as
security any of its Shares, without the prior written consent of the Initial
Members (and, to the extent that one of the Initial Members is seeking to
Transfer any Shares, the consent of the remaining Initial Member will be
required in accordance with this ARTICLE IX) (which consent will be conditioned
upon the transferee, pledgee or other secured party agreeing in writing to be
bound by the terms and conditions of this Agreement), except as expressly
permitted by this Agreement. Notwithstanding anything in this Agreement to the
contrary, without the prior written consent of the other Members, no Member may
transfer or sell Shares owned by it until May 17, 2001, except pursuant to
SECTION 9.2 of this Agreement. Any purported Transfer, pledge, mortgage or
hypothecation in any other manner shall be void, and shall not be recognized or
given effect by the Company. The parties acknowledge that the Shares owned by
MBE will be pledged to Chase Manhattan as Administrative Agent pursuant to that
certain Credit Agreement dated June 10, 1998, as amended (including the
Guarantee and Collateral Agreement made by U.S. Office Products Company and
certain of is subsidiaries in favor of Chase Manhattan Bank as Administrative
Agent dated as of June 10, 1998 and the other agreements and instruments
executed in connection therewith, the "CREDIT AGREEMENT") and agree that the
terms of this Agreement shall apply to the shares pledged thereunder. MBE
represents and warrants to the Company and Innotrac that no consents are
required to be obtained pursuant to the Credit Agreement for the execution,
delivery and performance of this Agreement and the Services Agreements, and that
this Agreement and the Services Agreements will not violate the Credit Agreement
or constitute a breach thereunder.

         9.2      PERMITTED TRANSFERS. Notwithstanding SECTION 9.1 above, a
Member may transfer any or all of its Shares to any direct or indirect
wholly-owned subsidiary or subsidiaries of such Member or to any Person
acquiring all or substantially all of the assets of such Member or to any Person
into which such Member has merged from and after the date of this Agreement.
Each such transferee shall first agree in writing to be bound by the terms and
conditions of this Agreement as if it were an original party hereto. SECTION 9.3
of this Agreement does not apply to the transfer by a Member pursuant to the
first sentence of this SECTION 9.2.

         9.3      RIGHT OF FIRST REFUSAL. All of the Shares, without limitation,
shall be subject to the following provisions:

         (a)      A Member may Transfer any or all of its Shares, without the
consent required above, if the Member (the "SELLING MEMBER") first obtains a
bona fide written offer (the "OUTSIDE OFFER") from a non-Affiliated third party
(the "THIRD PARTY") to purchase such Shares (the "OFFERED SHARES") and, before
accepting the Outside Offer, such Member offers, in succession, to sell the
Offered Shares to the Company and the other Members (as a group) upon the terms,
including price, contained in the Outside Offer. The Selling Member's successive
offers to the Company and the other Members shall be in writing and shall be
accompanied by a copy of the Outside Offer and the full name and address of the
Third Party.

                                       15

<PAGE>   21

         (b)      The Company shall have the right to purchase all (but not less
than all) of the Offered Shares upon the terms, including price, contained in
the Outside Offer. Within ten (10) days after the Company receives the Selling
Member's offer, the Secretary of the Company shall call a special meeting of the
Managers in accordance with this Agreement for the purpose of deciding whether
the Company will accept the Selling Member's offer to sell the Offered Shares to
the Company. In lieu of such special meeting, the Secretary may provide the
notices required by law and in order for the Managers of the Company to sign a
written consent evidencing their decision with respect to the offer. None of the
Managers designated by the Selling Member under SECTION 5.1 shall have a vote on
the question of whether the Company shall accept such offer; provided, however,
that such Managers shall sign any written consent of the Managers for the
purpose of authorizing and implementing the decision of the other Manager(s) on
behalf of the Company concerning the offer. In addition, the Company's purchase
of the Offered Shares is subject to SECTION 5.6 of this Agreement, to the extent
applicable. The Company shall have thirty (30) days from receipt of the offer
from the Selling Member within which to accept the offer by delivering a written
acceptance notice to the Selling Member. Failure by the Company to accept the
Selling Member's offer within said 30-day period shall be deemed a rejection of
such offer by the Company.

         (c)      If the Company rejects or is deemed to have rejected the
Selling Member's offer to sell the Offered Shares to the Company, then the
Selling Member shall offer to sell the Offered Shares to the other Members upon
the terms, including price, contained in the Outside Offer. The other Members
shall have the right to purchase all (but not less than all) of the Offered
Shares upon the terms, including price, stated in the Outside Offer, and each in
an amount proportionate to its own respective holdings of the Shares held by the
other Members (unless: (x) otherwise agreed among them, or (y) one or more of
them decline the Selling Member's offer, in which event, the remaining other
Members shall be entitled to purchase the excess Offered Shares in amounts
proportionate to their own respective holdings of the Shares held by the
remaining other Members or as otherwise agreed among them). The other Members
shall have thirty (30) days from receipt of the offer from the Selling Member in
which to accept the Selling Member's offer by delivering a written notice to
that effect to the Selling Member. Failure by the other Members to accept the
Selling Member's offer to sell all of the Offered Shares within such 30-day
period shall be deemed a rejection of the offer by the other Members.

         (d)      If the Company and the other Members reject or are deemed to
have rejected the Selling Member's offer to sell the Offered Shares to the
Company and the other Members, the Selling Member shall have the right to sell
all (but not less than all) of the Offered Shares to the Third Party at the
price and on the terms and conditions stated in the Outside Offer, provided
that, before any such transfer may be consummated: (i) the Third Party shall
furnish the Company with an opinion of counsel reasonably satisfactory to the
Company and in form and substance reasonably satisfactory to the Company that
the sale and transfer of such Shares does not violate the provisions of any
applicable securities laws, (ii) the Selling Member shall cause the Third Party
to acknowledge and agree in writing to be bound by the terms, conditions and
restrictions of this Agreement, and (iii) the Selling Member shall comply with
the provisions of SECTION 9.4 relating to co-sale rights.

         (e)      If the consideration proposed to be paid to the Selling Member
as described in the Outside Offer includes non-cash consideration, the Outside
Offer shall state the

                                       16

<PAGE>   22

fair market value thereof. The Company and the other Members collectively, or
any of them, may by written notice to the Selling Member challenge such
valuation. In the case of such a challenge, the value of non-cash consideration
shall be determined by averaging the values set by the Outside Offer and by the
Company if the Company but none of the other Members challenges such valuation,
or, if any other Member challenges such valuation then, regardless of whether
the Company makes a challenge, by such other Member and not by the Company,
provided that the difference between the two values is within ten percent (10%)
of the higher of such values. If such difference is not equal to or less than
such 10% amount, then the Selling Member and the other party submitting
valuations as provided above shall agree upon one appraiser, who shall determine
the fair market value of the non-cash consideration for these purposes. In the
event that such parties are unable to agree upon such an appraiser, the parties
agree that the American Arbitration Association (the "AAA") shall be employed to
choose an appraiser, and such person shall determine the fair market value of
the non-cash consideration for these purposes. If the appraisal process is
utilized, the party whose valuation of the shares less closely approximates the
value selected pursuant to the above-described appraisal process, measured by
dollar amounts and not by percentages, shall pay all costs of the appraisal
process. In the event the right of first refusal is exercised following such
appraisal, the exercising party shall pay cash to the Selling Member in lieu of
said non-cash consideration equal to the fair market value as so determined.

         (f)      If the Offered Shares have not been Transferred to the Third
Party in accordance with the terms and conditions of the Outside Offer within
one hundred twenty (120) days after the other Members reject or are deemed to
have rejected the Selling Member's offer pursuant to SECTION 9.3(C), then the
restrictions provided in this SECTION 9.3 shall again become effective with
respect to such Shares, and, except as provided in SECTION 9.2, no Transfer of
such Shares may be made thereafter without the prior written consent of the
other Members or without again offering such Shares to the Company and the other
Members in accordance with the provisions of this SECTION 9.3.

         (g)      The closing of any purchase and sale with respect to any
Offered Shares above shall be held at the principal offices of the Company on
the thirtieth (30th) day after the acceptance of the Selling Member's offers
with respect to the Offered Shares, provided that if such thirtieth (30th) day
is not a Business Day, the closing shall be held on the next ensuing Business
Day. At the closing, the Selling Member shall, and shall cause any custodian or
trustee holding Shares for or on behalf of such Selling Member to, deliver to
the Company or purchasing Member(s), as applicable, certificates representing
the Offered Shares to be sold to each such party pursuant to this SECTION 9.3,
duly endorsed for transfer and free and clear of all claims, liens,
encumbrances, security interests, and restrictions (except for any restrictions
created by this Agreement) and with full warranties of title, and the Company or
such purchasing Member(s), as the case may be, shall pay to the Selling Member
the aggregate purchase price therefor in cash by wire transfer or other delivery
of immediately available funds. The Company or any purchasing Member shall be
entitled to set-off against any purchase price otherwise payable under this
Agreement to any Selling Member the amount of any obligations owed by such
Selling Member to the Company or such purchasing Member, as the case may be, on
the closing date. If an obligation is owed by the Selling Member to the Company
and the Offered Shares are purchased by any of the other Members, the Company
shall be entitled to effect the

                                       17

<PAGE>   23

set-off, and the applicable purchasing Member(s) shall pay the Company (and
reduce the purchase price paid to the Selling Member by) the amount so set-off.

         (h)      If the holder ("PLEDGEE") of a security interest in any Shares
pledged or otherwise used as collateral in a lending transaction that is
permitted by the parties upon mutual consent (including the Shares of MBE
pledged pursuant to the Credit Agreement) forecloses on the Shares subject to
the pledge, the Pledgee shall provide the Company and the Members with notice of
its foreclosure. Within thirty (30) days of the date of foreclosure, the Pledgee
shall in the Pledgee's discretion, either (A) offer all of the foreclosed
pledged Shares first to the Company and then to the Members (other than the
Pledgor) at Fair Value (as defined below) or (B) if the Pledgee has a bona fide
written offer for the foreclosed pledged Shares, offer all of the foreclosed
pledged Shares first to the Company and then to the Members (other than the
Pledgor) pursuant to the procedures of SECTIONS 9.3(A)-(G) above. If the Pledgee
fails to make the required offer within the 30-day period, it shall be deemed to
have made an offer pursuant to clause (A) of the preceding sentence. The term
"FAIR VALUE" shall mean the cash price per Share that a willing buyer (under no
compulsion to buy) would pay, and that a willing seller (under no compulsion to
sell) would accept, as of the date of the proposed sale by the Pledgee, taking
into account all of the assets and liabilities of the Company as of such date as
determined in accordance with generally accepted accounting principles
consistently applied and the value of the Company as a going concern. An offer
at Fair Value shall be governed by SECTIONS 9.3(B) and (C) above, with the Fair
Value and number of the foreclosed pledged Shares being deemed for the purposes
of this subsection as the Outside Offer and the Offered Shares, respectively,
and the Pledgee being deemed for the purposes of this subsection as the Selling
Member. For the purposes of this subsection, in an offer for Fair Value, there
shall be no other conditions associated with the Outside Offer and the Offered
Shares, other than the Fair Value and the number of foreclosed pledged Shares.
If the Company and/or the Members fail to purchase all (but not less than all)
of the foreclosed pledged Shares, the Pledgee may sell such Shares to an outside
party only pursuant to the procedure set forth in SECTION 9.3(A), (B) AND (c).
If the Pledgee offers Shares for Fair Value and if the Company notifies the
Pledgee in writing within ten (10) days of receipt of a Fair Value offer that,
in its good faith judgment it disagrees with the Fair Value, the Fair Value
shall be set by appraisal in accordance with the following procedure:

                  (i)      Within 30 days after the Fair Value set forth in the
         Pledgee's offer notice is rejected by the Company and the Members, the
         Pledgee, on the one hand, and the Company, on the other hand, shall
         each designate a Qualified Appraiser (as herein defined) to act as its
         appraiser for the purpose of establishing the Fair Value. A "QUALIFIED
         APPRAISER" shall mean any Person actively engaged in providing
         valuations of the Company's business that has not previously been in
         the employ of the Company or any Member or the Pledgee, or any
         Affiliate of any Member or the Pledgee.

                  (ii)     The two (2) Qualified Appraisers so named shall
         certify to the Company and the Pledgee within 30 days thereafter the
         Fair Value of the Shares, as hereinabove defined. Any valuation not
         timely certified shall be disregarded. If such appraisers fail to agree
         on the Fair Value of the Shares, they shall then designate a third
         appraiser (who shall be a Qualified Appraiser) who shall promptly
         certify to the Company and the Pledgee its appraisal of the Fair Value
         of the Shares, which appraisal shall be conclusive. If the first two
         appraisers fail to designate a third appraiser, then the Company or the

                                       18

<PAGE>   24

         Pledgee may request any judge in a court of competent jurisdiction in
         Georgia to designate said third appraiser (who shall be a Qualified
         Appraiser), and the designation of said judge shall be conclusive.

                  (iii)    Subject to reasonable restrictions imposed by the
         Company in order to protect the Company's business, the appraisers
         shall have access to all books and records of the Company and shall
         have the right to examine all of the Company's accounts, securities,
         assets and equipment.

                  (iv)     If either the Company or the Pledgee fails to
         designate an appraiser within the required time, then the valuation of
         the appraiser designated by the other party shall be conclusive of the
         Fair Value of the Shares. Each party shall bear the expense of the
         appraiser named by such party. The expense of the third appraiser shall
         be borne equally by the Company and the Pledgee.

         9.4      RIGHT OF CO-SALE. (a) If the other Members reject or are
deemed to have rejected the Selling Member's offer to sell the Offered Shares to
the other Members under SECTION 9.3(C), the Selling Member shall send a written
notice (the "CO-SALE NOTICE") to the other Members as to their rights under this
SECTION 9.5(A) within ten (10) days after the other Members reject or are deemed
to have rejected the Selling Member's offer to sell the Offered Shares to the
other Members. Within twenty (20) days after the date of receipt of the Co-Sale
Notice, each of the other Members shall notify the Selling Member in writing if
such other Member elects to participate in the proposed Transfer of Offered
Shares (the other Members electing to participate being referred to as the
"PARTICIPATING MEMBERS"). Each of the Participating Members shall then have the
right to Transfer to the Third Party, at the same price and on the same terms as
the Selling Member, a number of Shares equal to the number of Offered Shares
multiplied by a fraction, the numerator of which is the number of Shares held by
the Participating Member, and the denominator is the aggregate number of Shares
held by the Selling Member and all of the Participating Members.

         (b)      The Participating Members shall enter into an agreement with
the Third Party on terms and conditions identical, to the extent practical, to
the agreement entered into by the Selling Member containing representations and
warranties and other terms and conditions agreed to by the Selling Member.

         9.5      ADMISSION AS A MEMBER. Any Person who is not otherwise a
Member but who acquires Shares in a transfer permitted under SECTION 9.1,
SECTION 9.2, SECTION 9.3 or any other provision of this Agreement, or otherwise
acquires Shares in any manner (a "Non-Member Transferee") shall not, except upon
compliance with the following requirements, become a Member:

         (a)      The Non-Member Transferee shall have executed a written
agreement, in form and substance reasonably satisfactory to the Managers, to
assume all of the duties and obligations of the transferor Member under this
Agreement and to be bound by and subject to all of the terms and conditions of
this Agreement;

                                       19

<PAGE>   25

         (b)      The transferor Member and the Non-Member Transferee shall have
executed a written agreement, in form and substance reasonably satisfactory to
the Members, to indemnify and hold the Company, the Managers, the officers, and
the Members harmless from and against all liabilities, losses, costs, and
expenses arising out of the transfer, including, without limitation, any
liability arising by reason of the violation of any securities laws of the
United States, any State of the United States, or any foreign country;

         (c)      The Non-Member Transferee shall have paid the reasonable
expenses incurred by the Company and the other Members in connection with the
transfer of the Shares and admission of the Non-Member Transferee to the
Company; and

         (d)      Members (other than the transferor Member) holding at least a
majority of the Shares held by Members (other than the transferor Member) shall
consent to the admission of the Non-Member Transferee as a Member, which consent
may be withheld for any reason or no reason.

         9.6      NON-MEMBER TRANSFEREE. Upon a transfer of Shares permitted by
this Agreement and until compliance with SECTION 9.5, (a) the transferor shall
cease to be a Member for all purposes of this Agreement if the transfer is of
all Shares of the transferor, and (b) until such time as the transferee becomes
a Member pursuant to SECTION 9.5, the transferee shall be a Non-Member
Transferee and shall have the rights of a Holder with respect to the transferred
Shares, but the Non-Member Transferee shall not have any other rights of a
Member pursuant to this Agreement or otherwise, including, without limitation,
any rights to vote on any matter submitted to the Members for a vote.

         9.7      UNAUTHORIZED TRANSFER. (a) Any purported transfer of Shares
not expressly permitted by this ARTICLE IX or any other provision of this
Agreement shall be null and void and of no effect whatsoever, provided that, (i)
if a court of competent jurisdiction issues a final judgment requiring the
Company to recognize such transfer, or (ii) if the Company in its sole
discretion elects to recognize such transfer, the transferee shall have only the
rights of a Non-Member Transferee, as set forth in SECTION 9.6 above.

         (b)      In the event of a transfer or purported transfer not permitted
by this ARTICLE IX or any other provision of this Agreement, the transferor (or
purported transferor) and the transferee (or purported transferee) shall
indemnify and hold harmless the Company and the other Members from all cost,
liability, and damage that any of the Company or such Members may incur,
including, without limitation, any incremental tax liability, or any
professional fees and costs, as a result of such transfer or purported transfer
and efforts to enforce this Agreement and this indemnity.

         9.8      BINDING ON TRANSFEREES. (a) Anything herein to the contrary
notwithstanding, no Transfer (by operation of law or otherwise) of any of the
Shares or any right to obtain Shares shall have any force, validity or effect,
or vest in the transferee any rights with respect thereto, unless and until (i)
the restrictions regarding such transaction contained in this Agreement shall
have been complied with and (ii) such transferee shall have agreed in writing to
be bound by the provisions of this Agreement with the same force and effect as
if such transferee

                                       20

<PAGE>   26

had initially been a party to this Agreement, and such transferee shall
thereafter be deemed to be a Member for purposes of this Agreement.

         (b)      Except as otherwise expressly provided herein, the provisions
of this Agreement shall be binding upon and shall inure to the benefit of the
parties hereto and their respective successors and assigns, including, without
limitation, all subsequent holders of any Shares.

         9.9      AGREEMENT OF THE COMPANY. The Company agrees for itself and
for its successors and assigns: (a) to be bound by this Agreement; (b) not to
transfer, issue or reissue any of the Shares in violation of this Agreement or
without requiring proof of compliance with this Agreement and, if such
transferee or recipient is not already a party hereto, requiring the transferee
or recipient of such Shares to agree in writing to become a party to and be
bound by this Agreement as a "Member;" and (c) to place the appropriate legend
set forth in SECTION 2.2 on all certificates for Shares issued by the Company
during the term of this Agreement.

                                   ARTICLE X
                          ACCOUNTING, BOOKS AND RECORDS

         10.1     ACCOUNTING METHODS; FISCAL YEAR. The Managers shall determine
whether the accounting for the Company shall be on a cash or accrual basis, and
they may make any changes of accounting method that they shall deem advisable at
any time and from time to time. The Company's Fiscal Year shall be the calendar
year, unless the Managers determine that another Fiscal Year is appropriate or
unless another Fiscal Year is required by the Code.

         10.2     BOOKS AND RECORDS. The Company shall keep or cause to be kept,
at Company expense, full, complete, and accurate books of account and other
records showing the assets, liabilities, costs, expenditures, and receipts of
the Company, the Capital Contributions of the Members, Profits, Losses, items of
income, gain, loss, and deduction, Available Cash, the respective Capital
Accounts of the Holders, and such other matters as the Managers shall deem
appropriate. Such books of account shall be the property of the Company, shall
be kept in accordance with sound accounting principles and procedures
consistently applied, and shall be open to the reasonable inspection and
examination of the Members or their duly authorized representatives. The books
of account shall be maintained at the principal office of the Company.

         10.3     FINANCIAL REPORTS AND TAX RETURNS. As soon as practicable
after the end of each Fiscal Year, the Company shall cause to be prepared a
full, detailed, and complete set of financial statements of the Company for such
Fiscal Year, prepared in accordance with sound accounting principles
consistently applied, as determined by the Managers. The Company shall also
cause the preparation of the Company's income tax returns. The Company shall
deliver copies of such financial statements, Schedule K-1 of Form 1065 (or a
comparable schedule), and tax returns to the Members as soon as practicable
after they are completed after the end of each Fiscal Year.

         10.4     GENERAL INFORMATION. The Managers shall keep all of the
Members informed generally of the Company's transactions and shall furnish to
the Members, from time

                                       21

<PAGE>   27

to time as the Managers shall deem advisable, information regarding the
activities and company's business.

         10.5     TAX MATTERS PARTNER. Innotrac is hereby designated as the "tax
matters partner," pursuant to Code section 6231 and the Regulations thereunder.
The tax matters partner shall represent the Company in all federal income tax
matters, and the Company shall hire such attorneys, accountants, and other
professionals at Company expense as the tax matters partner deems necessary to
defend the positions taken by the Company for federal income tax purposes.

         10.6     ADJUSTMENT OF TAX BASIS. In the event of a transfer of Shares
in accordance with the terms of this Agreement, upon the request of any Member,
the Company shall elect, pursuant to Code section 754 (the "SECTION 754
ELECTION"), to adjust the basis of the Company property if (a) the effect of
such adjustment is to increase the adjusted basis of Company property, and (b)
the requesting Member or the Member's transferee agrees to bear any additional
expense attributable to accounting and recordkeeping required as a result of the
Company's Section 754 Election. The Company may, but is not required to, make a
Section 754 Election in any circumstance not described in the preceding
sentence.

                                   ARTICLE XI
                           CAPITAL ACCOUNT MAINTENANCE

         11.1     MAINTENANCE OF CAPITAL ACCOUNTS. The Company shall maintain a
Capital Account for each Holder as part of its books and records.

         11.2     ALLOCATION OF PROFITS AND LOSSES. After giving effect to the
special allocations in SECTION 11.3, the Company shall allocate Profits or
Losses for each Accounting Period to the Holders in proportion to their
respective Percentage Interests.

         11.3     SUBSTITUTE ALLOCATIONS. (a) The Members acknowledge that the
Company intends to determine and allocate each Holder's distributive share of
income, gain, loss, deduction, or credit (or item thereof) consistently with the
provisions of Code section 704(b). If for any reason the Managers deem it
necessary in order to comply with Code, the Managers may, and they hereby are
authorized and directed to, allocate income, gain, loss, deduction, or credit
(or items thereof) arising in any year differently than as provided for in this
ARTICLE XI if, and to the extent, that allocating income, gain, loss, deduction,
or credit (or item thereof) pursuant to SECTION 11.2 would cause the
determinations and allocations of each Holder's distributive share of income,
gain, loss, deduction, or credit (or item thereof) (i) not to be permitted by
the Code and Regulations promulgated thereunder or (ii) be inconsistent with a
Holder's interest in the Company taking into consideration all facts and
circumstances.

         (b)      The Holders' acknowledge that a requirement of the Regulations
pursuant to Code section 704(b) is that liquidating distributions be made in
accordance with the positive balances of the Holders' respective Capital
Accounts. If, upon the dissolution of the Company, the Holders' Capital Account
balances are not in the same proportion as the amount of distributions to which
they are entitled pursuant to SECTION 4.3, the Company shall make Substitute
Allocations in such manner so that the positive balances of the Holders' Capital
Accounts are equal, as closely as possible, to the amount of distributions the
Holders' are entitled

                                       22

<PAGE>   28

to receive pursuant to SECTION 4.3 if the Company sold its assets for the Gross
Asset Value of the assets and applied the proceeds of such sale pursuant to this
Agreement.

         (c)      Substitute Allocations shall be deemed to be a complete
substitute for any allocation otherwise provided for in this Agreement, and no
further amendment of this Agreement or approval by any Holder is required to
effectuate such allocation. In making Substitute Allocations, the Managers are
authorized and directed to act in reliance upon advice of counsel to the Company
or the Company's regular certified public accountants that, in their opinions
after examining the relevant provisions of the Code and any current or future
proposed or final Treasury Regulations thereunder, the Substitute Allocations
are necessary in order to ensure that, in either the then-current Accounting
Period or in any preceding Accounting Period, each Holder's distributive share
of income, gain, loss, deduction, or credit (or items thereof) are determined
and allocated in accordance with the Code and the Holder's interests in the
Company. Substitute Allocations made by the Managers in reliance upon the advice
of counsel and accountants as described above is deemed to be made in the best
interests of the Company and all of the Holders consistent with the duties of
the Managers hereunder, and any such Substitute Allocations shall not give rise
to any claim or cause of action by any Holder against the Company or any
Manager.

         11.4     TAX ITEMS; CONTRIBUTED AND REVALUED PROPERTY. (a) Except as
provided in SECTION 11.40, any allocation to a Holder of a portion of the
Profits, Losses, or items of income, gain, loss, or deduction for a Accounting
Period is deemed to be an allocation to that Holder of the same proportionate
part of each item of income, gain, loss, deduction, or credit that is earned,
realized, or available by or to the Company for federal income tax purposes.

         (b)      For federal income tax purposes, any income, gain, loss, or
deduction with respect to property contributed by a Holder to the Company that
has a fair market value different from its adjusted basis for federal income tax
purposes is allocated among the Holders in accordance with Code section 704(c)
and the Regulations section 1.704-3, using any method prescribed in Regulations
section 1.704-3 determined by the Managers. With respect to any Company asset
that is revalued pursuant to the terms of this Agreement, subsequent allocations
of income, gain, loss, and deduction with respect to the asset shall take into
account any variation between the adjusted basis of such asset for federal
income tax purposes and its fair market value at the time of revaluation in the
same manner as under Code section 704(c) and Regulations section 1.704-3, using
any method prescribed therein as determined by the Managers.

                                  ARTICLE XII
                             DISSOCIATION OF MEMBERS

         12.1     EFFECT OF DISSOCIATION. The Company shall not dissolve as a
result of the Dissociation of any Member. The Dissociated Member or the
successor-in-interest of the Dissociated Member, as the case might be, shall be
treated as a Non-Member Transferee of the Shares of the dissociated Member and
shall have only those rights set forth in SECTION 9.6; provided, however, that
such dissociated Member shall not again become and no such successor-in-interest
shall become a Member without first complying with the provisions of
SECTION 9.5.

                                       23

<PAGE>   29

         12.2     DISSOCIATION. For purposes of this Agreement, the occurrence
to any Member of an event described in section 14-11-601(a) of the Act shall
cause the Member to be "DISSOCIATED" and shall constitute the "DISSOCIATION" of
the Member.

                                  ARTICLE XIII
                             DISSOLUTION OF COMPANY

         13.1     EVENTS OF DISSOLUTION. The Company shall dissolve upon the
happening of any of the following events:

         (a)      the dissolution or liquidation of the Company, or the
voluntary filing of a petition in bankruptcy by the Company, or the liability of
the Company to pay its debts as they become due;

         (b)      the election to dissolve or liquidate the Company by Members
holding all of the Shares;

         (c)      a determination by Managers to participate in a Qualified
Public Offering;

         (d)      at such time as all of the Shares are held by the same person.

         13.2     NO ACTION FOR DISSOLUTION. The Members acknowledge that the
Company will suffer irreparable damage (on account of a premature liquidation of
the Company's assets, loss of goodwill and reputation, and other factors) if any
Member seeks to dissolve, terminate, or liquidate the Company, by litigation or
otherwise. The Members further acknowledge that the parties have drawn this
Agreement carefully to provide fair treatment of all parties and equitable
payments in liquidation of the Interests of all Members, and that the Members
entered into this Agreement with the intention that the Company continue until
dissolved and liquidated in accordance with the terms of this Agreement.
Accordingly, each Member hereby waives and renounces any right to dissolve,
terminate, partition, or liquidate the Company, to obtain the appointment of a
receiver or trustee to liquidate the Company, or to obtain partition of Company
assets, except as specifically set forth in this Agreement.

                                   ARTICLE XIV
                             LIQUIDATION OF COMPANY

         14.1     LIQUIDATION. (a) Upon the dissolution of the Company, the
Company immediately shall commence to wind-up its affairs. A reasonable period
of time shall be allowed for the orderly termination of the Company's business,
the discharge of its liabilities, and the distribution or liquidation of its
remaining assets so as to enable the Company to minimize the normal losses
attendant to the liquidation process. A full accounting of the assets and
liabilities of the Company shall be taken and a written statement thereof shall
be furnished to each Member within a reasonable period after dissolution. The
Managers shall conduct the liquidation of the Company, including, without
limitation, the preparation of the accounting and statement, provided that the
Managers, by mutual agreement, may agree to select a liquidating trustee to
conduct the liquidation of the Company.

                                       24

<PAGE>   30

         (b)      In the event of a dissolution on account of a sale or other
disposition of all or substantially all of the Company's assets other than cash,
and payment of a portion of the proceeds from the sale or disposition is
deferred through the Company receiving a purchase money note or otherwise, the
Company shall not be finally liquidated until the deferred portion of the
purchase price shall be collected in full (or deemed worthless by the Company),
and the Company shall not be required to distribute the indebtedness
representing the deferred portion of the purchase price to the Members. In the
event that following a sale of all or substantially all of the Company's assets,
the Company reacquires title to all or a portion of the assets, by foreclosure,
sale under power of sale, deed in lieu thereof, or otherwise, the Company shall
be reformed and reinstated on the terms contained in this Agreement,
notwithstanding the prior dissolution under ARTICLE IV.

         (c)      The Company shall apply its property and assets and the
proceeds from the liquidation thereof in the following order of priority:

                  (i)      Payment of the debts and liabilities of the Company
         incurred in accordance with the terms of this Agreement, including,
         without limitation, any debts to any Member, and payment of the
         expenses of liquidation;

                  (ii)     Establishment of reserves as the Managers may deem
         reasonably necessary for any contingent or unforeseen liabilities or
         obligations of the Company or any obligation or liability not then due
         and payable; provided, any unspent balance of the reserves shall be
         distributed in the manner hereinafter provided when deemed reasonably
         prudent by the Members or liquidating trustee; and

                  (iii)    Distribution to the Holders pursuant to SECTION 4.3.

         14.2     NO FURTHER CLAIM. Except as expressly provided in this
Agreement, each Holder shall look solely to the assets of the Company for the
return of any investment of such Holder in the Company (including Capital
Contributions and loans from a Holder to the Company), and no Holder, Manager,
or officer shall have any liability or obligation to the Company or to any other
Holder to repay any unreturned Capital Contributions or loans made by any Holder
to the Company.

                                   ARTICLE XV
                                   DEFINITIONS

         15.1     DEFINITIONS IN GENERAL. This ARTICLE XV sets forth the
definitions of certain terms used in this Agreement. Terms defined elsewhere in
this Agreement shall have for all purposes of this Agreement the meanings set
forth elsewhere in this Agreement.

         15.2     CERTAIN DEFINITIONS. For purposes of this Agreement, the
following terms shall have the meanings set forth in this SECTION 15.2:

         (a)      "ACCOUNTING PERIOD" shall mean any period (i) beginning with
the later of (A) the date of this Agreement or (B) the close of an Accounting
Period and (ii) ending with the earlier of (A) the close of a Fiscal Year of the
Company, (B) a variation of the Holders' interests

                                       25
<PAGE>   31

in the Company, or (C) any other period for which the Managers determine that a
closing of the books of the Company is appropriate.

         (b)      "ACT" shall have the meaning set forth in the recitals of this
Agreement.

         (c)      "ADDITIONAL CAPITAL CONTRIBUTION" shall have the meaning set
forth in SECTION 3.3.

         (d)      "AFFILIATE" of any Person means any other Person directly or
indirectly controlling, controlled by or under direct or indirect common control
with the former Person, where "control" means the power to direct cause the
direction of the management and policies of another Person, whether through the
ownership of voting securities, by contract or otherwise.

         (e)      "AGREEMENT" shall have the meaning set forth in the preamble
to this Agreement.

         (f)      "APPLICABLE FEDERAL RATE" shall have the meaning set forth in
Section 1274(d) of the Code.

         (g)      "ARBITRATION TRIBUNAL" shall have the meaning set forth in
SECTION 16.2.

         (h)      "ARTICLES" shall have the meaning set forth in SECTION 1.1.

         (i)      "AVAILABLE CASH" shall mean cash and cash equivalents in
excess of an amount that the Managers determine to be a reasonable reserve for
(i) working capital needs, or (ii) the payment of other costs and expenses
incident to the purposes of the Company that are anticipated to be incurred, or
to become due and payable, or both, in the future and for which cash sufficient
to pay the costs and expenses at the time they become due and payable may not be
generated by the Company.

         (j)      "BUSINESS DAY" means any day other than Saturday, a Sunday or
any day on which national banks in the State of Georgia are required or
permitted to be closed.

         (k)      "CAPITAL ACCOUNT" shall mean, with respect to any Member, the
account maintained by the Company for the Member in accordance with the
following provisions:

                  (i)      The Company shall credit to each Member's Capital
         Account (A) the amount of cash and the Gross Asset Value of property
         other than cash contributed by the Member to the Company as a Capital
         Contribution, (B) the Member's distributive share of Profits and any
         items in the nature of income or gain that the Company specially
         allocates pursuant to ARTICLE XI, and (C) the amount of any Company
         liabilities that the Member assumes or that any Company property
         distributed to the Member secures.

                  (ii)     The Company shall debit to each Member's Capital
         Account (A) the amount of cash and the Gross Asset Value of property
         other than cash distributed by the Company to the Member pursuant to
         ARTICLE IV or SECTION 0, (B) the Member's distributive share of Losses
         and any items in the nature of expenses or losses that the Company
         specially allocates pursuant to ARTICLE XI, and (C) the amount of the
         Member's

                                       26

<PAGE>   32

         liabilities that the Company assumes or that any property contributed
         by the Member to the Company secure.

                  (iii)    In the event that a Member transfers all or a portion
         of an Interest in accordance with the terms of this Agreement, the
         transferee shall succeed to the Capital Account of the transferor to
         the extent that the Capital Account relates to the transferred
         Interest.

                  (iv)     In determining the amount of any liability for
         purposes of computing a Member's Capital Account, the Company shall
         take into account Code section 752(c) and any other applicable
         provisions of the Code and Regulations.

         The Company intends that the foregoing provisions and the other
         provisions of this Agreement relating to the maintenance of Capital
         Accounts comply with Regulations section 1.704-1(b), and the Company
         shall interpret and apply such provisions in a manner consistent with
         such Regulations.

         (l)      "CODE" shall mean the Internal Revenue Code of 1986, as
amended.

         (m)      "COMPANY" shall have the meaning set forth in set forth in the
preamble to this Agreement.

         (n)      "CONVERSION" shall have the meaning set forth in the recitals
to this Agreement.

         (o)      "COMPANY'S BUSINESS" shall have the meaning set forth in
SECTION 1.4.

         (p)      "CREDIT AGREEMENT" shall have the meaning set forth in
SECTION 9.1.

         (q)      "DEPRECIATION" shall mean for each Accounting Period or other
period, an amount equal to the depreciation, amortization or other cost recovery
deduction allowable for federal income tax purposes with respect to an asset for
the Accounting Period; provided, however, that if the Gross Asset Value of an
asset differs from that asset's adjusted basis for federal income tax purposes
at the beginning of a Accounting Period, Depreciation shall be an amount that
bears the same ratio to the beginning Gross Asset Value of such asset as the
federal income tax depreciation, amortization or other cost recovery deduction
for such Accounting Period bears to the beginning adjusted tax basis of such
Accounting Period; provided further, however, that if the federal income tax
depreciation, amortization or other cost recovery deduction for such period is
zero, the Company shall determine Depreciation with reference to such beginning
Gross Asset Value using a reasonable method selected by the Company.

         (r)      "DISSOCIATED" or "DISSOCIATION" shall have the meaning set
forth in SECTION 12.2.

         (s)      "FAIR VALUE" shall have the meaning set forth in
SECTION 9.3(H).

         (t)      "FISCAL YEAR" shall mean the period determined pursuant to
SECTION 10.1.

                                       27

<PAGE>   33

         (u)      "GROSS ASSET VALUE" with respect to any Company asset shall
mean the value placed on the asset in connection with the maintenance of Capital
Accounts and shall be that asset's adjusted basis for federal income tax
purposes except as follows:

                  (i)      The initial Gross Asset Value of assets contributed
         to the capital of the Company by a Member shall be the gross fair
         market value of the contributed assets on the date of contribution.

                  (ii)     The Company shall increase or decrease the Gross
         Asset Value of Company assets to reflect any adjustments to the
         adjusted basis of the assets pursuant to Code section 734(b) or 743(b),
         but only to the extent that Company must take the adjustments into
         account in determining Capital Accounts pursuant to Regulations section
         1.704-1(b)(2)(iv)(m); provided, however, that the Company shall not
         adjust the Gross Asset Values of Company assets pursuant to this
         paragraph to the extent that the Company determines that an adjustment
         pursuant to paragraph (iii) below is appropriate in connection with a
         transaction that would otherwise result in an adjustment pursuant to
         this paragraph;

                  (iii)    The Company may adjust the Gross Asset Value of all
         Company assets to equal their respective gross fair market values upon
         the occurrence of any of the following events: (A) the acquisition of
         additional Shares by any new or existing Holder in exchange for more
         than a de minimis capital contribution; (B) the distribution by the
         Company to a Holder of more than a de minimis amount of Company assets
         as consideration for all or a portion of a Holder's Shares; and, (C)
         the liquidation of the Company within the meaning of Regulations
         section 1.704-1(b)(2)(ii)(g);

                  (iv)     The Gross Asset Value of any Company asset shall be
         adjusted by any Depreciation taken into account with respect to such
         Company asset for purposes of computing Profits and Losses; and

                  (v)      The Gross Asset Value of any Company asset
         distributed to any Member shall be adjusted to the gross fair market
         value of the asset on the date of distribution.

                  For purposes of this definition, the Company shall determine
         the fair market value of Company assets by the agreement of the
         Managers or by any method consented to by the Managers.

         (v)      "HOLDER" shall have the meaning set forth in SECTION 2.3.

         (w)      "INITIAL MEMBERS" shall mean Innotrac and MBE to the extent
that either such Person is a Member, and any Person to whom the Shares of
Innotrac or MBE are transferred and who becomes a Member pursuant to SECTION
9.5, and reference to an "Initial Member" shall mean any one of such Persons.

         (x)      "INNOTRAC" shall mean Innotrac Corporation.

         (y)      "MANAGERS" shall have the meaning set forth in SECTION 1.3.

                                       28

<PAGE>   34

         (z)      "MBE" shall mean Mail Boxes Etc. USA, Inc.

         (aa)     "MEMBERS" shall have the meaning set forth in SECTION 1.1.

         (bb)     "NON-MEMBER TRANSFEREE" shall have the meaning set forth in
SECTION 9.6.

         (cc)     "NON-OBLIGATED MEMBER" shall have the meaning set forth in
SECTION 7.3.

         (dd)     "OBLIGATED HOLDER" shall have the meaning set forth in
SECTION 7.3.

         (ee)     "OBLIGATED MEMBER" shall have the meaning set forth in
SECTION 7.3.

         (ff)     "OPTIONS" shall have the meaning set forth in SECTION 2.6.

         (gg)     "OUTSIDE MANAGER" shall have the meaning set forth in
SECTION 5.1.

         (hh)     "OFFERED SHARES" shall have the meaning set forth in
SECTION 9.3.

         (ii)     "OUTSIDE OFFER" shall have the meaning set forth in
SECTION 9.3.

         (jj)     "PERCENTAGE INTEREST" shall mean with respect to any Holder
the number of Shares held by such Person divided by the total number of Shares
issued and outstanding.

         (kk)     "PERSON" shall mean an individual, partnership, joint venture,
association, corporation, trust, unincorporated organization, limited liability
company and a government or any department or agency thereof or any other legal
entity.

         (ll)     "PLEDGEE" shall have the meaning set forth in SECTION 9.3.

         (mm)     "PROFITS" or "LOSSES" shall mean the Company's taxable income
or loss determined in accordance with Code section 703(a) for each of its
Accounting Periods, with the following adjustments:

                  (i)      The Company shall (A) add to its taxable income or
         loss any of its income that is exempt from federal income tax and not
         otherwise taken into account in computing Profits or Losses, and (B)
         subtract from its taxable income or loss any expenditures under Code
         section 705(a)(2)(B) (or treated as such an expenditure pursuant to
         Regulations section 1.704-1(b)(2)(iv)(i)) and not otherwise taken into
         account in determining Profits or Losses.

                  (ii)     In the event that the Company adjusts the Gross Asset
         Value of any Company asset pursuant to paragraph (ii), (iii) or (iv) of
         the definition of Gross Asset Value, the Company shall take into
         account the amount of such adjustment as gain or loss from the
         disposition of such asset for purposes of computing Profits or Losses.

                                       29

<PAGE>   35

                  (iii)    The Company shall compute gain or loss resulting from
         any disposition of any Company asset with respect to which the Company
         recognizes gain or loss for federal income tax purposes by reference to
         the Gross Asset Value of the Company asset disposed of, notwithstanding
         that the adjusted tax basis of such Company asset differs from its
         Gross Asset Value.

                  (iv)     In lieu of the depreciation, amortization and other
         cost recovery deductions taken into account in computing such taxable
         income or loss, the Company shall take into account Depreciation for
         such Accounting Period.

                  (v)      For purposes of computing Profits or Losses, to the
         extent that, as a result of a distribution to a Member other than in
         liquidation of the Member's Interest, Regulations section
         1.704-1(b)(2)(iv)(m)(4) requires an adjustment to the adjusted tax
         basis of any Company asset pursuant Code section 734(b) or Code section
         743(b) to be taken into account in determining a Member's Capital
         Account, the Company shall treat the amount of the adjustment as an
         item of gain (to the extent the adjustment increases the tax basis of
         the asset) or loss (to the extent the adjustment decreases the tax
         basis of the asset) from the disposition of the asset.

                  (vi)     Notwithstanding any other provision of this
         definition, in computing Profits or Losses, the Company shall not take
         into account any items of income, gain, expense or loss that it
         specially allocates pursuant to SECTION 11.3. The Company shall use
         rules analogous to those set forth in this definition to determine the
         amount items of income, gain, deduction or loss available for special
         allocation pursuant to SECTION 11.3.

         (nn)     "QUALIFIED APPRAISER" shall have the meaning set forth in
SECTION 9.3.

         (oo)     "QUALIFIED PUBLIC OFFERING" means an underwritten public
offering on a firm commitment basis pursuant to an effective registration
statement filed under the Securities Act of 1933, as amended, covering the offer
and sale of Shares in which the aggregate net cash proceeds of the offering to
the Company and any selling Members in the offering equal or exceed $25,000,000.

         (pp)     "REGULATIONS" shall mean Treasury Regulations promulgated
under the Code, as such Regulations may be amended from time to time (including
corresponding provisions of succeeding Regulations).

         (qq)     "SECTION 754 ELECTION" shall have the meaning set forth in
SECTION 10.6.

         (rr)     "SELLING MEMBER" shall have the meaning set forth in
SECTION 2.1.

         (ss)     "SERVICES AGREEMENTS" shall have the meaning set forth in
SECTION 5.6.

         (tt)     "SHARES" shall have the meaning set forth in SECTION 2.1.

         (uu)     "SUBSTITUTE ALLOCATION" shall mean any allocation made
pursuant to SECTION 11.3.

                                       30

<PAGE>   36

         (vv)     "THIRD PARTY" shall have the meaning set forth in SECTION 9.3.

         (ww)     "TRANSFER" means to sell assign, transfer or otherwise dispose
of any of the Shares.

         (xx)     "WARRANT" shall have the meaning set forth in SECTION 3.1.

                                   ARTICLE XVI
                                  MISCELLANEOUS

         16.1     APPLICABLE LAW. This Agreement shall be governed by, construed
under, and enforced and interpreted in accordance with, the laws of the State of
Georgia, without giving effect to its rules governing choice of law.

         16.2     DISPUTE RESOLUTION. The parties endeavor to settle amicably by
mutual discussions any disputes, differences, or claims whatsoever related to
this Agreement. Failing such amicable settlement, any controversy, claim, or
dispute arising under or relating to this Agreement, including the existence,
validity, interpretation, performance, termination or breach thereof, shall
finally be settled by arbitration in accordance with the Arbitration Rules of
the AAA. Unless otherwise agreed by the parties in writing, any arbitration
proceeding shall take place in metropolitan Atlanta, Georgia. Notwithstanding
any provision of this Agreement relating to which state laws govern this
Agreement, all issues relating to arbitrability or the enforcement of the
agreement to arbitrate contained herein shall be governed by the Federal
Arbitration Act and the federal common law of arbitration. There will be three
(3) arbitrators (the "ARBITRATION TRIBUNAL"), the first of which will be
appointed by the claimant in its notice of arbitration, the second of which will
be appointed by the respondent within thirty (30) days of the appointment of the
first arbitrator and the third of which will be jointly appointed by the
party-appointed arbitrators within thirty (30) days thereafter. The Arbitration
Tribunal will not have the authority to award punitive damages to either party.
Each party shall bear its own expenses, but the parties will share equally the
expenses of the Arbitration Tribunal and the AAA. Judgment upon an arbitration
award may be entered in any court having competent jurisdiction and shall be
final, binding and non-appealable.

         16.3     NOTICES. All notices and other communications required or
permitted to be given or made hereunder shall be in writing and delivered
personally or sent by pre-paid, first class certified or registered mail, return
receipt requested, or by facsimile transmission, to the intended recipient
thereof at its address or facsimile number set forth below:

         To the Company:   Return.com Online, LLC
                           6655 Sugarloaf Parkway
                           Duluth, Georgia  30097
                           Attn:  Scott D. Dorfman
                           Facsimile:  (678) 475-5840

                                       31

<PAGE>   37

         To Innotrac:      Innotrac Corporation
                           6655 Sugarloaf Parkway
                           Duluth, Georgia  30097
                           Attn:  Scott D. Dorfman
                           Facsimile: (678) 475-5840

         To MBE:           Mail Boxes Etc. USA, Inc.
                           6060 Cornerstone Court, West
                           San Diego, California  92121-3795
                           Attn:  Thomas K. Herskowitz
                           Facsimile:  (858) 625-3196

Any such notice or communication shall be deemed to have been duly given
immediately (if given or made in person or by facsimile confirmed by mailing a
copy thereof to the recipient in accordance with this SECTION 16.3 on the date
of such facsimile), or three days after mailing (if given or made by mail), and
in proving same it shall be sufficient to show that the envelope containing the
same was delivered to the delivery or postal service and duly addressed, or that
receipt of a facsimile was confirmed by the recipient as provided above. Any
party may change the address or facsimile number to which notices or other
communications to such party shall be delivered, mailed or transmitted by giving
notice thereof to the other parties hereto in the manner provided herein.

         16.4     ENTIRE AGREEMENT. This Agreement constitutes the entire
agreement between the parties and supersedes any prior understanding or
agreement between them respecting the subject matter of this Agreement. There
are no representations, arrangements, understandings or agreements, oral or
written, between the parties hereto relating to the subject matter of this
Agreement, except those fully expressed in this Agreement.

         16.5     NO PARTNERSHIP. The Members intend that the Company be taxable
as a partnership for federal and state income tax purposes. Certain of the
definitions contained in this Agreement are a derivative of or refer to
applicable partnership provisions of the Code and Regulations. In no event shall
any such definition or any reference to any such provision give rise to an
inference that the Company is not a limited liability company pursuant to the
Act.

         16.6     CREDITORS NOT BENEFITED. Nothing contained in this Agreement
shall be intended or shall be deemed to benefit any creditor of the Company or
of any Holder, and no creditor of the Company shall be entitled to require the
Company or the Holders to solicit or accept any Capital Contribution for the
Company or to enforce any right that the Company or any Holder may have against
any Holder under this Agreement or otherwise.

         16.7     SEVERABILITY. If any provision of this Agreement is held
illegal or unenforceable, the Members hereby covenant and agree that such
provision shall be absolutely and completely severable from all other provisions
of this Agreement and such other provisions shall constitute the agreement of
the Members with respect to the subject matter of this Agreement.

                                       32

<PAGE>   38

         16.8     SUCCESSORS. Subject to the provisions of this Agreement
imposing limitations and conditions upon the transfer, sale or other disposition
of the Shares in the Company, all the provisions of this Agreement shall inure
to the benefit of and be binding upon the heirs, successors, legal
representatives and assigns of the parties hereto.

         16.9     COUNTERPARTS. This Agreement may be executed in counterparts,
each of which shall for all purposes be deemed an original, and all of such
counterparts shall together constitute one and the same agreement.

         16.10    SECTION HEADINGS. Section and other headings contained in this
Agreement are for reference purposes only and are in no way intended to define,
interpret, describe or limit the scope, extent or intent of this Agreement or
any provision of this Agreement.

         16.11    TIME. Time is of the essence of this Agreement.

         16.12    USAGE. All pronouns used in this Agreement shall include the
neuter, masculine, and feminine genders, and all words imparting the singular
number hereunder shall include the plural number, and vice versa, as the context
requires.

         16.13    CONSENT. Any approval or consent required to be given under
this Agreement may be evidenced by one or more written consents, unless
otherwise required by law or this Agreement.

         16.14    WAIVER. No failure on the part of any party hereto to
exercise, and no delay in exercising, any right, power, or remedy hereunder
shall operate as a waiver thereof, nor shall any single or partial exercise of
any right, power or remedy by any such party preclude any other or further
exercise thereof or the exercise of any other right, power or remedy. No express
waiver or assent by any party hereto to any breach of or default in any term or
condition of this Agreement shall constitute a waiver of or an assent to any
succeeding breach of or default in the same or any other term or condition
hereof.

         16.15    SPECIFIC PERFORMANCE. Each of the parties acknowledges and
agrees that a breach or threatened breach of any of the terms of this Agreement
would result in material and irreparable damage to the other parties and that it
would be impossible to measure in monetary terms the damages that would accrue
upon a breach hereof. Therefore, the parties acknowledge and agree that any
non-breaching party shall be entitled to injunctive relief by a court of
appropriate jurisdiction in the event of a breach or threatened breach of any of
the terms contained in this Agreement, and each party hereby waives the claim or
defense that any other party hereto has an adequate remedy at law.

                  [Remainder of page intentionally left blank.
                            Signature page follows.]

                                       33
<PAGE>   39

         IN WITNESS WHEREOF, the undersigned have executed, sealed, and
delivered this Agreement as of the date first set forth above.

                                       MEMBERS:
(CORPORATE SEAL)
                                       RETURN.COM ONLINE, LLC

Attest: /s/ David L. Gamsey

                                       By: /s/ Scott Dorfman
                                           ------------------------------
                                           Name:  SCOTT DORFMAN
                                           Its:  Chairman

                                       Return.com Online, LLC
                                       6655 Sugarloaf Parkway
                                       Duluth, Georgia 30097
                                       Facsimile: (678) 475-5840

                                       INNOTRAC CORPORATION
(CORPORATE SEAL)

Attest: /s/ David L. Gamsey            By: /s/ Scott Dorfman
                                           ------------------------------
                                           Name:  SCOTT DORFMAN
                                           Its:  CEO/President

                                       Innotrac Corporation
                                       6655 Sugarloaf Parkway
                                       Duluth, Georgia 30097
                                       Facsimile:  (678) 475-5840

                                       MAIL BOXES ETC., USA, INC.
(CORPORATE SEAL)

Attest: /s/ Bruce Rosenberg            By: /s/ Thomas K. Herskowitz
                                           ------------------------------
                                           Name:  THOMAS K. HERSKOWITZ
                                           Its:  CFO/CRO

                                           Mail Boxes Etc. USA, Inc.
                                           6060 Cornerstone Court, West
                                           San Diego, California 92121-3795
                                           Facsimile:  (858) 625-3196

                                       34

<PAGE>   40

                                    EXHIBIT A

                      CAPITAL CONTRIBUTIONS; SHARES ISSUED

<TABLE>
<CAPTION>
MEMBER OR NON-MEMBER TRANSFEREE              CAPITAL CONTRIBUTION           SHARES ISSUED
-------------------------------              --------------------           -------------
<S>                                          <C>                            <C>
INNOTRAC                                         $6,740,000.00                20,000,000
MBE                                              $4,490,666.50                13,333,333(1)
</TABLE>

---------------
(1)      Includes 10,000,000 shares issued contemporaneously with the execution
         of this Operating Agreement. See Section 3.1.

<PAGE>   41

                                    EXHIBIT C

                                COMPANY OFFICERS

Scott D. Dorfman               Chairman

Lee Waters                     President

Joel Holtzman                  Senior Vice President, Business Development

Connie Siewert                 Vice President, Marketing

Christopher Shaw               Vice President, Information Technology

David Gamsey                   Chief Financial Officer, Secretary, and Treasurer

Gerda Dale                     Assistant Secretary

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00022-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00022-of-00352.parquet"}]]