Document:

<PAGE>

                                                                   Exhibit 10.10

--------------------------------------------------------------------------------

                           UNITED ROAD SERVICES, INC.

                               Shares of Series A
                   Participating Convertible Preferred Stock

                            STOCK PURCHASE AGREEMENT

                            Dated as of July 20, 2000

--------------------------------------------------------------------------------
<PAGE>

                            STOCK PURCHASE AGREEMENT

          AGREEMENT made as of this 20th day of July, 2000 (the "Agreement"), by
and among United Road Services, Inc., a Delaware corporation (the "Company") and
CFE, Inc., a Delaware corporation (the "Investor").

                              W I T N E S S E T H:

          WHEREAS, the Company previously entered into a Stock Purchase
Agreement (as amended, the "KPS Agreement"), dated as of April 14, 2000, by and
among the Company and Blue Truck Acquisition, LLC ("Blue Truck"), an affiliate
of KPS Special Situations Fund, L.P. ("KPS"), pursuant to which the Company
agreed to issue and sell to Blue Truck, and Blue Truck agreed to purchase from
the Company, $25,000,000 worth of the authorized but unissued shares of the
Company's Series A Participating Convertible Preferred Stock, par value $.001
per share (the "Series A Preferred Stock"), upon the terms and subject to the
conditions set forth therein;

          WHEREAS, the Company wishes to sell to the Investor, and the Investor
wishes to purchase from the Company, $2,000,000 worth of the Series A Preferred
Stock, upon the terms and subject to the conditions set forth herein;

          WHEREAS, in connection with this Agreement and the transactions
contemplated hereby, the parties hereto, together with Blue Truck and certain
other Persons, shall enter into other agreements ancillary hereto, including,
without limitation, a Registration Rights Agreement (the "Registration Rights
Agreement" and together with the other documents and agreements ancillary hereto
relating to the Investor's Series A Preferred Stock, the "Ancillary
Agreements"); and

          WHEREAS, simultaneously with the execution of the KPS Agreement the
Company and Charter URS LLC ("Charterhouse") entered into an amended and
restated purchase agreement, dated April 14, 2000 (as amended, the "Amended
Charterhouse Purchase Agreement") pursuant to which such parties agreed, among
other things, to amend the terms of the Company's 8% Convertible Subordinated
Debentures due 2008 (the "Charterhouse Debentures").

          NOW, THEREFORE, in consideration of the premises and the mutual
agreements and covenants hereinafter set forth, the Investor and the Company
hereby agree as follows:

                                   SECTION 1

                         TERMS OF PURCHASE AND ISSUANCE

          1.1 Description of Series A Participating Convertible Preferred Stock.
              -----------------------------------------------------------------
The Company has authorized the issuance and sale to the Investor of its Series A
Preferred Stock for a per share purchase price (the "Per Share Purchase Price")
in the amount per share equal to the lesser of (A) $20.00 and (B) an amount
equal to the Thirty Day Average Share Price on the Closing Date; provided, that
if the Thirty Day Average Share Price is (A) greater than or equal to $8.40 per
share but less than or equal to $10.00 per share then the Per Share Purchase
Price shall be $10.00 times ten, or (B) less than
<PAGE>

$8.40 per share then the Per Share Purchase Price shall be 120% of the product
of ten times the Thirty Day Average Share Price.

         1.2 Sale and Purchase. At the Closing (as defined in Section 1.3
             -----------------
hereof) and subject to the terms and conditions herein set forth, the Company
shall issue and sell to the Investor, and the Investor shall purchase from the
Company, the amount of shares of Series A Preferred Stock obtained by dividing
$2,000,000 (the "Aggregate Purchase Price") by the Per Share Purchase Price.

         1.3 Closing. The closing (the "Closing") of the sale and purchase of
             -------
the Series A Preferred Stock shall take place simultaneously with, and at the
location of, the closing of the transactions described in the KPS Agreement (the
date upon which the Closing occurs, the "Closing Date"). At the Closing, the
Company will deliver the Series A Preferred Stock in the form of a stock
certificate issued in the Investor's name, against payment of the full Purchase
Price therefor in immediately available funds by wire transfer by or on behalf
of the Investor to the Company.

                                   SECTION 2

                 REPRESENTATIONS AND WARRANTIES OF THE COMPANY

         The Company represents and warrants to the Investor that as of the
date hereof and as of the Closing Date:

         2.1 Organization and Qualification. The Company is a corporation duly
            ------------------------------
organized, validly existing and in good standing under the laws of the State of
Delaware and has the requisite corporate power and authority to carry on its
business as it is now being conducted. The Company is duly qualified to do
business and is in good standing in each jurisdiction in which the properties
owned, leased or operated by it or the nature of the business conducted by it
makes such qualification necessary, except where the failure to be so qualified
and in good standing could not, individually or in the aggregate, reasonably be
expected to have a Company Material Adverse Effect.

         2.2 Capitalization. As of the date hereof immediately preceding the
             --------------
Closing, the authorized capital stock of the Company consists of 35,000,000
shares of common stock, par value $0.01 per share (the "Company Common Stock"),
and 5,000,000 shares of preferred stock, par value $0.001 per share ("Company
Preferred Stock"). As of the date hereof, (i) 1,909,375 shares of Company Common
Stock are issued and outstanding, all of which are validly issued and are fully
paid, nonassessable and free of preemptive rights, (ii) no shares of Company
Common Stock and no shares of Company Preferred Stock are held in the treasury
of the Company, (iii) 239,040 shares of Company Common Stock are reserved for
issuance pursuant to the exercise of outstanding options and warrants to
purchase Company Common Stock and (iv) 563,452 shares of Company Common Stock
are reserved for issuance pursuant to the conversion of outstanding convertible
debentures. There are no shares of Company Preferred Stock issued and
outstanding. Assuming the exercise of all outstanding options and warrants to
purchase Company Common Stock, the conversion of all outstanding convertible
debentures as of the date hereof immediately preceding the Closing, and the
conversion of all of the Series A Preferred Stock (assuming a conversion price
for the Series A

                                      -ii-
<PAGE>

Preferred Stock of $4.0778 per share) there would be 9,333,058 shares of Company
Common Stock issued and outstanding as of the date hereof.

         As of the date hereof, other than as provided for in the KPS
Agreement, as disclosed above or as listed on Schedule 2.2 of the Company
Disclosure Schedule, there are no outstanding options, warrants, subscriptions,
calls, convertible securities or other rights, agreements, arrangements or
commitments (contingent or otherwise) (including any right of conversion or
exchange under any outstanding security, instrument or other agreement)
obligating the Company to issue, deliver or sell, or cause to be issued,
delivered or sold, any shares of the capital stock of the Company or obligating
the Company to grant, extend or enter into any such agreement or commitment.
Except as disclosed on Schedule 2.2 of the Company Disclosure Schedule, there
are no outstanding contractual obligations of the Company to repurchase, redeem
or otherwise acquire any shares of capital stock of the Company or make any
investment (in the form of a loan, capital contribution or otherwise) in any
other Person other than a subsidiary of the Company. Upon consummation of the
Closing as contemplated hereby, including receipt by the Company of the Purchase
Price, the Series A Preferred Stock owned by the Investor will be validly
issued, fully paid and nonassessable, and any shares of capital stock issued
upon the conversion of the Series A Preferred Stock in accordance with the terms
thereof shall be validly issued, fully paid and nonassessable.

         2.3 Subsidiaries. Schedule 2.3 of the Company Disclosure Schedule sets
             ------------
forth a complete list of the Company's direct and indirect subsidiaries,
including their respective jurisdictions of incorporation or organization. Each
direct and indirect subsidiary of the Company is duly organized, validly
existing and in good standing under the laws of its jurisdiction of
incorporation and has the requisite power and authority to carry on its business
as it is now being conducted and each such subsidiary is qualified to do
business, and is in good standing, in each jurisdiction in which the properties
owned, leased or operated by it or the nature of the business conducted by it
makes such qualification necessary, except as set forth on Schedule 2.3 of the
Company Disclosure Schedule and except where the failure to be so qualified and
in such good standing could not, individually or in the aggregate, reasonably be
expected to have a Company Material Adverse Effect. All of the outstanding
shares of capital stock of each corporate subsidiary of the Company are validly
issued, fully, paid, nonassessable and free of preemptive rights, and are owned,
directly or indirectly, by the Company, free and clear of any Liens, except that
such shares are pledged to secure the Company's credit facilities. There are no
subscriptions or rights relating to the issuance of any shares of capital stock
of any such subsidiary of the Company, including any right of conversion or
exchange under any outstanding security, instrument or agreement.

         2.4 Power and Authority; Non-contravention; Government Approvals.
             ------------------------------------------------------------

               (a) Power and Authority. The Company has all requisite corporate
                   -------------------
power and authority to enter into this Agreement and, subject to the Company
Required Statutory Approvals (as defined in Section 2.4(c) hereof) and the
                                            --------------
approval of the Company's stockholders (the "Company Stockholder Approval"), to
consummate the transactions contemplated hereby. This Agreement, the Ancillary
Agreements and the transactions contemplated hereby and thereby have been
approved by the Board of Directors of the Company. Except as set forth on
Schedule 2.4(a) of the Company

                                     -iii-
<PAGE>

Disclosure Schedule, no other corporate proceedings on the part of the Company
are necessary to authorize the execution and delivery of this Agreement and the
Ancillary Agreements or, except for the Company Required Statutory Approvals and
the Company Stockholder Approval, the consummation by the Company of the
transactions contemplated hereby and thereby. This Agreement and the Ancillary
Agreements have been duly executed and delivered by the Company, and assuming
the due authorization, execution and delivery by the other parties thereto, this
Agreement and the Ancillary Agreements constitute and, as of the Closing Date,
will constitute valid and legally binding obligations of the Company,
enforceable against the Company in accordance with their respective terms,
except as such enforcement may be limited by (i) applicable bankruptcy,
insolvency, reorganization, moratorium or other similar laws affecting or
relating to enforcement of creditors' rights generally and (ii) general
equitable principles, regardless of whether such enforceability is considered in
a proceeding at law or in equity. Neither the Company nor any of its
subsidiaries is in violation of any of the provisions of their respective
articles of incorporation, by-laws or equivalent organizational documents in any
material respect.

               (b) Non-contravention. The execution and delivery of this
                   ------------------
Agreement and the Ancillary Agreements by the Company does not violate, conflict
with or result in a breach of any provision of, or constitute a default (or an
event which, with notice or lapse of time or both, could reasonably be expected
to constitute a default) under, or result in the termination, suspension,
revocation or cancellation of, or accelerate the performance required by, or
result in a right of termination, suspension, revocation or cancellation or
acceleration under, or result in the creation of any Lien, upon any of the
terms, conditions or provisions of (i) the respective charters or by-laws of the
Company or any of its subsidiaries, (ii) any statute, law, ordinance, rule,
regulation, judgment, decree, order, injunction, writ, permit or license of any
court, governmental authority or arbitration panel applicable to the Company or
any of its subsidiaries or any of their respective properties or assets, (iii)
except as provided for in the KPS Agreement or as set forth on Schedule
2.4(b)(iii) of the Company Disclosure Schedule, any note, bond, mortgage,
indenture, deed of trust, license, franchise, permit, concession, contract,
lease or sublease or other instrument, obligation or agreement of any kind to
which the Company or any of its subsidiaries is now a party or by which the
Company or any of its subsidiaries or any of their respective properties or
assets may be bound or affected. The consummation by the Company of the
transactions contemplated hereby will not result in any violation, conflict,
breach, termination, suspensions, revocations, cancellations, acceleration or
creation of Liens under any of the terms, conditions or provisions described in
clauses (i) through (iii) of the preceding sentence, subject (x) in the case of
the terms, conditions or provisions described in clause (ii) above, to obtaining
(prior to the Closing) the Company Required Statutory Approvals and the Company
Stockholder's Approval and (y) in the case of the terms, conditions or
provisions described in clause (iii) above, to obtaining (prior to the Closing)
the amendment of the Charterhouse agreements (described in Section 3.13 hereof)
and the consents required from Blue Truck and from the commercial lenders,
lessors or other third parties specified in Section 2.4(b) of the Company
Disclosure Schedule. Excluded from the foregoing sentences of this paragraph (b)
insofar as they apply to the terms, conditions or provisions described in
clauses (ii) and (iii) of the first sentence of this paragraph (b) (and whether
resulting from such execution and delivery or consummation), are such
violations, conflicts, breaches, defaults, terminations, suspensions,
revocations, cancellations, accelerations or creations

                                      -iv-
<PAGE>

of Liens that could not, individually or in the aggregate, reasonably be
expected to have a Company Material Adverse Effect.

               (c) Government Approvals. Except for (i) compliance with any
                   --------------------
filings or approvals listed on Schedule 2.4(c) of the Company Disclosure
Schedule; (ii) compliance with any applicable requirements of the Securities Act
and the Exchange Act and (iii) such filings as may be required under any
applicable state securities or blue sky laws (the filings and approvals referred
to in clauses (i) through (iii) being herein referred to collectively as the
"Company Required Statutory Approvals"), and except as otherwise set forth on
Schedule 2.4(c) of the Company Disclosure Schedule, no declaration, filing or
registration with, or notice to, or authorization, consent, approval, order or
permit of, any governmental or regulatory body or authority is necessary for the
execution and delivery of this Agreement by the Company or the consummation by
the Company of the transactions contemplated hereby, other than such
declarations, filings, registrations, notices, authorizations, consents or
approvals which, if not made or obtained, as the case may be, could not,
individually or in the aggregate, reasonably be expected to have a Company
Material Adverse Effect.

         2.5 SEC Reports; Financial Statements.
             ---------------------------------

               (a) Since February 26, 1998, the Company has filed with the SEC
all forms, statements, reports and documents (including all exhibits,
post-effective amendments and supplements thereto) required to be filed by it
under each of the Securities Act and the Exchange Act (collectively, the
"Company SEC Reports"), all of which, as amended (if applicable) complied when
filed in all material respects with all applicable requirements of the
appropriate act and the rules and regulations thereunder. As of their respective
dates, the Company SEC Reports did not contain any untrue statement of a
material fact or omit to state a material fact required to be stated therein or
necessary to make the statements therein, in the light of the circumstances
under which they were made, not misleading. The representation in the preceding
two sentences shall not apply to any misstatement or omission in any Company SEC
Report filed prior to the date of this Agreement which was superseded by an
amended or subsequent Company SEC Report filed prior to the date of this
Agreement.

               (b) Each of the consolidated financial statements included in the
Company SEC Reports, together with the related notes and schedules
(collectively, the "Company Financial Statements"), has been prepared in
accordance with GAAP applied on a consistent basis (except as may be indicated
therein or in the notes thereto) and fairly presents the consolidated financial
position of the Company and its subsidiaries as of the respective dates thereof
and the results of their operations and cash flow for the periods then ended,
except as otherwise noted therein and subject, in the case of the unaudited
interim financial statements, to normal year-end adjustments and any other
adjustments described therein.

         2.6 Absence of Undisclosed Liabilities. Except as provided for in the
             ----------------------------------
KPS Agreement or as set forth on Schedule 2.6 of the Company Disclosure
Schedule, the Company did not have at September 30, 1999, and has not incurred
since that date, any liabilities or obligations (whether absolute, accrued,
contingent or otherwise) of any nature, except (a) liabilities, obligations or
contingencies (i) which are accrued or reserved against in the Company Financial
Statements contained in the SEC Reports filed

                                      -v-
<PAGE>

prior to the date hereof or reflected in the notes thereto or (ii) which were
incurred after September 30, 1999, and were incurred in the ordinary course of
business and consistent with past practices, (b) liabilities, obligations or
contingencies which (i) are incurred in the ordinary course of business or (ii)
would not be disclosed on the Company Financial Statements and (c) liabilities,
obligations or contingencies which are of a nature not required to be reflected
in the Company Financial Statements.

         2.7 Absence of Certain Changes or Events. Since the date of the most
             ----------------------------------
recent Company SEC Report filed prior to the date hereof that contains
consolidated financial statements of the Company and except as provided for in
the KPS Agreement or as set forth on Schedule 2.7 of the Company Disclosure
Schedule, (a) there have been no events, changes, or occurrences which have had,
or are reasonably likely to have, a Company Material Adverse Effect, (b) the
Company and its subsidiaries have (i) conducted their respective businesses in
the ordinary and usual course, (ii) not changed, in any material respect, the
accounting methods or practices followed by the Company, including, without
limitation, any material change in any assumption underlying, or method of
calculating any bad debt, contingency or other reserve or any material
revaluation by the Company of any asset (including, without limitation, any
writing-down of the value of inventory or writing-off of notes or accounts
receivable), other than in the ordinary course of business consistent with past
practices, and (c) there has not been any (i) (A) declaration, setting aside or
payment of any dividend or distribution in respect of any capital stock of the
Company or any redemption, purchase or other acquisition of any of its
securities, (B) any split, combination, reclassification, exchange or
substitution of the capital stock or other security of the Company or (C) any
issuance of the Company's common stock at a price which is below the average of
the last reported sales price per share on the Nasdaq National Market for the
thirty consecutive trading days immediately preceding such issuance, (ii)
amendment of any term of any outstanding security of the Company or any of its
subsidiaries that would materially increase the obligations of the Company or
such subsidiary under such security, (iii) damage, destruction or other casualty
loss with respect to any asset or property owned, leased or otherwise used by
the Company or any of its subsidiaries, except for such damage, destruction or
loss that, individually or in the aggregate, could not reasonably be expected to
have a Company Material Adverse Effect, (iv) incurrence, assumption or guarantee
by the Company or any of its subsidiaries of any indebtedness for borrowed money
other than in the ordinary course of business and consistent with past
practices, except as incurred under facilities existing as of the date of the
most recent Company Financial Statement, (v) making of any loan, advance or
capital contribution to or investment in any Person by the Company or any of its
subsidiaries other than (A) loans, advances or capital contributions to or
investments in any wholly-owned subsidiary, (B) loans or advances to the Company
by any of its subsidiaries or (C) loans or advances to employees of the Company
or any of its subsidiaries made in the ordinary course of business consistent
with past practices, (vi) (A) transactions, commitments, contracts or agreements
entered into by the Company or any of its subsidiaries relating to any material
acquisition or disposition of any assets or business or (B) modification,
amendment, assignment, termination or relinquishment by the Company or any of
its subsidiaries of any contract, license or other right that could be
reasonably likely to have, individually or in the aggregate, a Company Material
Adverse Effect, other than, in either case, transactions, commitments, contracts
or agreements modified, amended, assigned, terminated, relinquished or expired
in the ordinary course of business consistent with past

                                      -vi-
<PAGE>

practices and those contemplated by this Agreement, or (vii) other than in the
ordinary course of business consistent with past practice, any material increase
in or establishment of any bonus, insurance, severance, deferred compensation,
pension, retirement, profit-sharing, stock option (including, without
limitation, the granting of stock options, stock appreciation rights,
performance awards, or restricted stock awards), stock purchase or other
employee benefit plan, or any other increase in the compensation payable or to
become payable to any executive officers or key employees of the Company or any
of its subsidiaries.

         2.8 Litigation. Schedule 2.8 of the Company Disclosure Schedule sets
             ----------------------------------
forth a complete listing of all claims, actions, suits, proceedings and
investigations pending or, to the knowledge of the Company, threatened in
writing, by or against any of (i) the Company and its subsidiaries, (ii) its or
their respective properties, assets, rights or businesses, or (iii) to the
knowledge of the Company, any of its or their officers or directors in
connection with their businesses or affairs, in each case which is (x) in the
ordinary course of the Company and its subsidiaries and could reasonably be
expected, individually, to result in a liability to the Company or any of its
subsidiaries in excess of $50,000 or (y) outside the ordinary course of business
of the Company and its subsidiaries. There are no claims, suits, actions or
proceedings pending or, to the knowledge of the Company, threatened against,
relating to or affecting the Company, before any court, governmental department,
commission, agency, instrumentality or authority, or any arbitrator that seek to
restrain the consummation of this transaction or which could reasonably be
expected, either alone or in the aggregate with all such claims, suits, actions
or proceedings, to have a Company Material Adverse Effect. Neither the Company
nor any of its properties or assets is subject to any judgment, decree,
injunction, rule or order of any court, governmental department, commission,
agency, instrumentality or authority or arbitrator which prohibits or restricts
the consummation of the transactions contemplated hereby or could reasonably be
expected to have, individually or in the aggregate, a Company Material Adverse
Effect.

         2.9 No Violation of Law; Licenses; Permits and Registration. Except as
             -------------------------------------------------------
set forth on Schedule 2.9 of the Company Disclosure Schedule, neither the
Company nor any of its subsidiaries is in violation of, or has been given notice
or been charged with any violation of, any law, statute, order, rule,
regulation, ordinance or judgment (including, without limitation, any applicable
environmental law, ordinance or regulation) of any governmental or regulatory
body or authority or arbitration panel, except for violations which could not,
individually or in the aggregate, reasonably be expected to have a Company
Material Adverse Effect. Except as set forth on Schedule 2.9 of the Company
Disclosure Schedule, as of the date of this Agreement, no investigation or
review by any governmental or regulatory body or authority is pending or, to the
knowledge of the Company, threatened involving the Company or its subsidiaries,
nor has any governmental or regulatory body or authority indicated an intention
to conduct the same. Each of the Company and its subsidiaries has all material
permits, licenses, approvals, authorizations of and registrations under all
federal, state, local and foreign laws applicable to it, and from all applicable
governmental authorities as are required by the Company and its subsidiaries to
carry on their respective businesses as currently conducted.

         2.10 Taxes. All material Tax Returns required to be filed prior to the
              -----
date hereof with respect to the Company and its subsidiaries or their income,
properties,

                                     -vii-
<PAGE>

franchises or operations have been timely filed. Each such Tax Return has been
prepared in material compliance with all applicable laws and regulations, and
all such Tax Returns are true and correct in all material respects. The Company
and its subsidiaries have duly paid in full or made adequate provisions on the
books of the Company and its subsidiaries in accordance with GAAP for the
payment of all Taxes for all past and current periods. The liabilities and
reserves for Taxes reflected in the Company balance sheet included in the latest
Company SEC Report filed prior to the date hereof to cover all Taxes for all
periods ending at or prior to the date of such balance sheet have been
determined in accordance with GAAP and there is no material liability for Taxes
for the Company and each subsidiary for any period beginning after such date
other than Taxes arising in the ordinary course of business. The Company and its
subsidiaries have withheld and paid all Taxes to the appropriate governmental
authorities required to have been withheld and paid in connection with amounts
paid or owing to any employee, independent contractor, creditor, stockholder or
other third party. Except as set forth on Schedule 2.10 of the Company
Disclosure Schedule, with respect to each taxable period of the Company and its
subsidiaries: (a) no material deficiency or proposed adjustment which has not
been settled or otherwise resolved for any amount of Taxes has been asserted or
assessed by any taxing authority against the Company or any of its subsidiaries,
other than a deficiency or an adjustment being contested in good faith by
appropriate proceedings and with respect to which adequate reserves have been
established on the books of the Company, (b) the Company and its subsidiaries
have not consented to extend the time in which any Taxes may be assessed or
collected by any taxing authority, (c) the Company and its subsidiaries have not
requested or been granted an extension of the time for filing any Tax Return,
(d) there is no action, suit, taxing authority proceeding, or audit now in
progress, or pending or, to the knowledge of the Company, threatened against or
with respect to the Company or any of its subsidiaries regarding Taxes, and (e)
there are no Liens for Taxes (other than for current Taxes not yet due and
payable) upon the assets of the Company or any of its subsidiaries.

         2.11 Labor and Employment Matters. Neither the Company nor any of its
              ----------------------------
subsidiaries is a party to or bound by any collective bargaining agreement or
any other agreement with a labor union, and, except as set forth on Schedule
2.11 of the Company Disclosure Schedule to the Company's knowledge, there has
been no effort by any labor union during the 24-month period prior to the date
hereof to organize any employees of the Company or any of its subsidiaries into
one or more collective bargaining units. There is no pending or, to the
knowledge of the Company, threatened material labor dispute, strike or work
stoppage at the Company or any of its subsidiaries. All persons classified by
the Company or any of its subsidiaries as independent contractors and/or leased
employees satisfy the requirements of applicable law to be so classified and
neither the Company, nor any of its subsidiaries has any obligation to provide
benefits to any such person, whether or not under any Company Plan (as such term
is defined in Section 2.12 hereof).

         2.12 Employee Benefit Plans; ERISA. Except as set forth on Schedule
              -----------------------------
2.12(a) of the Company Disclosure Schedule, the Company and its subsidiaries do
not maintain or contribute to or have any obligation or liability, actual or
contingent, to or with respect to, directly or indirectly, any employee benefit
plans, programs, arrangements or practices, including employee benefit plans
within the meaning set forth in Section 3(3) of the Employee Retirement Income
Security Act of 1974, as amended

                                     -viii-
<PAGE>

("ERISA"), or other similar arrangements for the provision of benefits to
employees (such plans, programs, arrangements or practices of Company and its
subsidiaries being referred to as the "Company Plans").

          With respect to each Company Plan, (i) no actions, suits or claims
(other than routine claims for benefits in the ordinary course) are pending or,
to the knowledge of the Company, threatened, (ii) to the knowledge of the
Company, no facts or circumstances exist that could give rise to any such
actions, suits or claims, and (iii) no events have occurred and no conditions
exist that would subject the Company or any of its subsidiaries, either directly
or indirectly, to any tax, fine, lien, penalty or other liability imposed by
ERISA, the Code or other applicable laws, rules and regulations. Neither Company
nor any of its subsidiaries has any obligation to create or contribute to any
additional such plan, program, arrangement or practice or to amend any such
plan, program, arrangement or practice so as to increase benefits or
contributions thereunder, except as required under the terms of the Company
Plans, or to comply with applicable law.

          Neither the Company nor any of its subsidiaries contributes to,
maintains, or has an actual or contingent liability with respect to, or sponsors
any defined benefit pension plan and/or arrangement (whether or not subject to
Title IV of ERISA). All Company Plans are in compliance in all material respects
with the requirements prescribed by any and all statutes (including ERISA and
the Code) and all other applicable laws, rules and regulations. Except as set
forth on Schedule 2.12(b) of the Company Disclosure Schedule, neither the
Company nor any of its subsidiaries has any actual or contingent liability in
respect of the provision of post-employment or post-retirement benefits,
including, but not limited to, health and life insurance benefits to any person
(other than post-employment benefits provided in accordance with the health care
continuation provisions of the Consolidated Omnibus Budget Reconciliation Act of
1985, as amended, or comparable state law).

          Other than as set forth on Schedule 2.12(c) of the Company Disclosure
Schedule, no Company Plan or other agreement or arrangement exists that, as a
result of the transaction contemplated by this Agreement, could result in the
payment to any present or former employee of the Company or its subsidiaries of
any money or other property or accelerate the time of, or increase the amount of
payment to which such person may otherwise be entitled, or provide any other
rights or benefits to any present or former employee of the Company or its
subsidiaries or any other person, whether or not such payment would constitute a
parachute payment within the meaning of Section 280G of the Code. Except as set
forth on Schedule 2.12(c) of the Company Disclosure Schedule, no employee or
former employee of the Company or any of its subsidiaries will become entitled
to any bonus, retirement, severance, job security or similar benefit or
enhancement of such benefit (including acceleration of vesting or exercise of an
incentive award) as a result of the transactions contemplated hereby.

          2.13 Title to and Condition of Assets. Except as set forth on Schedule
               --------------------------------
2.13 of the Company Disclosure Schedule, each of the Company and its
subsidiaries has good and marketable fee title to, or, in the case of leased
properties and assets, has good and valid leasehold interests in, all of its
tangible properties and assets, real, personal and mixed, used or held for use
in, or which are necessary to conduct, the business of the

                                      -ix-
<PAGE>

Company and its subsidiaries as currently conducted, free and clear of all
Liens, other than (a) any Liens for current taxes, payments of which are not yet
delinquent, (b) such imperfections in title and easements and encumbrances, if
any, as are not substantial in character, amount or extent and do not materially
detract from the value, or interfere with the present use of the property
subject thereto or affected thereby, or otherwise materially impair the
Company's business operations (in the manner presently carried on by the
Company), or (c) Liens arising under the Company's credit facilities or any
refinancing or replacement thereof.

          2.14 Brokers and Finders. Except with respect to KPS Management LLC
               -------------------
(as contemplated by Sections 5.1 and 5.7 of the KPS Agreement), Charter URS LLC,
and Donaldson, Lufkin & Jenrette, Securities Corporation ("DLJ"), each of whose
fees will be paid by the Company, (a) the Company is not a party to or bound by
any contract, arrangement or understanding with any person or firm which may
result in the obligation of the Company to pay any finder's fees, brokerage or
agent commissions or other like payments in connection with the transactions
contemplated hereby and (b) there is no claim for payment by the Company of any
investment banking fees, finder's fees, brokerage or agent commissions or other
like payments in connection with the negotiations leading to this Agreement or
the consummation of the transactions contemplated hereby.

          2.15 Intellectual Property.
               ---------------------

               (a) Except as could not reasonably be expected to have,
individually or in the aggregate, a Company Material Adverse Effect, the Company
and each of its subsidiaries own or have a valid license to use each trademark,
patent or copyright (including any registrations or applications for
registration of any of the foregoing) necessary to carry on the business of the
Company and its subsidiaries, taken as a whole, as currently conducted
(collectively the "Company Intellectual Property"). To the knowledge of the
Company, neither the Company nor any of its subsidiaries has received any
complaint, assertion, threat or allegation or otherwise has notice of any claim,
lawsuit, demand, proceeding or investigation involving any such matters or
otherwise knows that any of the Company Intellectual Property is invalid or
conflicts with the rights of any third party.

               (b) Except as set forth on Schedule 2.15(b) of the Company
Disclosure Schedule, the Company and each of its subsidiaries owns free and
clear of all Liens or has a valid license to use all computer software that is
material to the operation of its business as presently conducted.

          2.16 Environmental Matters.
               ---------------------

               (a) (i) The Company and its subsidiaries have conducted their
respective businesses in material compliance with all applicable Environmental
Laws (defined in Section 2.16(b)), including, without limitation, having all
permits, licenses and other approvals and authorizations necessary for the
operation of their respective businesses as presently conducted, (ii) except as
set forth on Schedule 2.16(a)(ii) of the Company Disclosure Schedule, none of
the properties currently or formerly owned or operated by Company or any of its
subsidiaries contain any Hazardous Substance (defined in Section 2.16(c)) as a
result of any activity of Company or any of its

                                      -x-
<PAGE>

subsidiaries in amounts exceeding the levels permitted by applicable
Environmental Laws and, to the knowledge of the Company and Charles Baxter, no
such condition exists on any of the properties as a result of any activity by
any other Person, (iii) since May 6, 1998, neither Company nor any of its
subsidiaries has received any notices, demand letters or requests for
information from any Federal, state, local or foreign governmental entity
indicating that Company or any of its subsidiaries may be in material violation
of, or materially liable under, any Environmental Law in connection with the
ownership or operation of their businesses, (iv) there are no civil, criminal or
administrative actions, suits, demands, claims, hearings, investigations or
proceedings pending or, to the knowledge of the Employees and Charles Baxter,
threatened, against the Company or any of its subsidiaries under any
Environmental Law arising out of, or related to, the current or past operation
of business of the Company and its subsidiaries, (v) no Hazardous Substance has
been disposed of, released or transported in violation of any applicable
Environmental Law from any properties owned by the Company or any of its
subsidiaries as a result of any activity of the Company or any of its
subsidiaries during the time such properties were owned, leased or operated by
the Company or any of its subsidiaries, and (vi) neither the Company, its
subsidiaries nor any of their respective properties are subject to any
liabilities or expenditures (fixed or contingent) relating to any suit,
settlement, court order, administrative order, regulatory requirement or
obligation, judgment or claim asserted or arising under any Environmental Law,
except violations of the foregoing clauses (ii), (iv) or (vi) that, individually
or in the aggregate, could not reasonably be expected to result in a liability
to the Company or any of its subsidiaries in excess of $100,000 in the
aggregate.

               (b) As used herein, "Environmental Law" means any Federal, state,
local or foreign law, statute, ordinance, rule, regulation, code, license,
permit, authorization, approval, consent, legal doctrine, order, judgment,
decree, injunction, requirement or agreement with any governmental entity
relating to (x) the protection, preservation or restoration of the environment
(including, without limitation, air, water vapor, surface water, groundwater,
drinking water supply, surface land, subsurface land, plant and animal life or
any other natural resource) or to human health or safety or (y) the exposure to,
or the use, storage, recycling, treatment, generation, transportation,
processing, handling, labeling, production, release or disposal of Hazardous
Substances, in each case as amended and as in effect on the Closing Date. The
term "Environmental Law" includes, without limitation, (i) the Federal
Comprehensive Environmental Response Compensation and Liability Act of 1980, the
Superfund Amendments and Reauthorization Amendments and Reauthorization Act, the
Federal Water Pollution Control Act of 1972, the Federal Clean Air Act, the
Federal Clean Water Act, the Federal Resource Conservation and Recovery Act of
1976 (including the Hazardous and Solid Waste Amendments thereto), the Federal
Solid Waste Disposal Act and the Federal Toxic Substances Control Act, the
Federal Insecticide, Fungicide and Rodenticide Act, and the Federal Occupational
Safety and Health Act of 1970, each as amended and as in effect on the Closing
Date, and (ii) any common law or equitable doctrine (including, without
limitation, injunctive relief and tort doctrines such as negligence, nuisance,
trespass and strict liability) that may impose liability or obligations for
injuries or damages due to, or threatened as a result of, the presence of,
effects of or exposure to any Hazardous Substance.

                                      -xi-
<PAGE>

               (c) As used herein, "Hazardous Substance" means any substance
presently listed, defined, designated or classified as hazardous, toxic,
radioactive, or dangerous, or otherwise regulated, under any Environmental Law.
Hazardous Substance includes any substance to which exposure is regulated by any
government authority or any Environmental Law including, without limitation, any
toxic waste, pollutant, contaminant, hazardous substance, toxic substance,
hazardous waste, special waste, industrial substance or petroleum or any
derivative or by-product thereof, radon, radioactive material, asbestos, or
asbestos containing material, urea formaldehyde foam insulation, lead or
polychlorinated biphenyls.

          2.17 Material Contracts. The Company's SEC Reports filed prior to the
               ------------------
date hereof contain a complete list of all contracts, agreements, licenses,
notes, bonds, mortgages, guarantees, security agreements and commitments,
including all amendments and modifications thereto, to which the Company or any
of its subsidiaries is a party that are required to be disclosed pursuant to
Item 601 of Regulation S-K under the Securities Act (the "Material Contracts")
except as disclosed on Schedule 2.17(a). Except as disclosed on Schedule 2.17(b)
of the Company Disclosure Schedule, each Material Contract is valid and binding
on the Company and is in full force and effect. The Company and each of its
subsidiaries are not in breach or violation of or in default in the performance
or observance of any terms or provisions of, and no event has occurred which,
with lapse of time or action by a third party, could result in a default under
any Material Contract. To the knowledge of the Company, no other party to any
Material Contract is in breach thereof or default thereunder.

          2.18 Insurance. Neither the Company nor any of its subsidiaries is in
               ---------
default with respect to any policies or binders of fire, liability, workmen's
compensation, vehicular or life insurance held by the Company and its
subsidiaries or other types of policies customary for motor vehicle and
equipment towing, recovery and transport services (the "Company Insurance
Policies"), and neither has failed to give any notice or present any claim under
such policy or binder in due and timely fashion, except as could not,
individually or in the aggregate, reasonably be expected to have Company
Material Adverse Effect. Schedule 2.18(a) of the Company Disclosure Schedule
sets forth a list of the Company Insurance Policies, and Schedule 2.18(b) of the
Company Disclosure Schedule sets forth the loss-runs for the past five years in
respect thereof or, in the case of the Company's subsidiaries, since the date of
the Company's acquisition of such subsidiary. The Company Insurance Policies are
sufficient for the operation of the Company's business and are in full force and
effect. Except as set forth on Schedule 2.18(c) of the Company Disclosure
Schedule, neither the Company nor any of its subsidiaries has received a notice
of cancellation or non-renewal of any such policy or binder. Except for claims
disclosed on Schedule 2.18(d) of the Company Disclosure Schedule, there are no
outstanding unpaid claims under any such policy or binder and, to the knowledge
of the Company, none of the material unpaid claims disclosed on Schedule 2.18(d)
of the Company Disclosure Schedule have been denied. The Company has not
received notice of any inaccuracy in any application for such policies or
binders, any failure to pay premiums when due or any similar state of facts
which might form the basis for termination of any such insurance, except as
could not, individually or in the aggregate, reasonably be expected to result in
a Company Material Adverse Effect.

          2.19 Securities Law Compliance. Assuming the representations and
               -------------------------
warranties of the Investor set forth in Section 7 hereof are true and correct in
all material

                                     -xii-
<PAGE>

respects, the issuance and sale of the Series A Preferred Stock pursuant to this
Agreement will be exempt from the registration requirements of the Securities
Act. Except as set forth on Schedule 2.19 of the Company Disclosure Schedule,
neither the Company nor any Person acting on its behalf has, in connection with
the sale of the Series A Preferred Stock, engaged in (i) any form of general
solicitation or general advertising (as those terms are used within the meaning
of Rule 502(c) under the Securities Act), (ii) any action involving a public
offering within the meaning of Section 4(2) of the Securities Act, or (iii) any
action that would require the registration under the Securities Act of the
offering and sale of the Series A Preferred Stock pursuant to this Agreement or
that would violate applicable state securities or "blue sky" laws.

          2.20 Acquisition Obligations.
               -----------------------

               (a) Schedule 2.20(a) sets forth a true and correct list of the
Company's acquisitions since May 6, 1998.

          Except as disclosed in the Company's SEC Reports filed prior to the
date hereof, there is no outstanding right, option or other agreement of any
kind which has or could reasonably be expected to have the effect of requiring
the Company to register any of the Company's common stock or preferred stock or
any other security of the Company, and there is no outstanding security of any
kind of the Company convertible into any such right. Except as provided for in
the KPS Agreement and the agreements related thereto or on Schedule 2.20(b) of
the Company Disclosure Schedule, there is no agreement of any kind which has or
could reasonably be expected to have the effect of requiring the Company to keep
effective a registration statement of the Company effective as of or following
the date hereof with respect to any of the Company's common stock or preferred
stock or any other security of the Company. Except as disclosed in the Company's
SEC Reports filed prior to the date hereof, no Person has any right arising out
of an acquisition by either the Company or any of its subsidiaries to
participate in, or receive any payment based on revenue, income, value, net
worth or other financial measure of the Company and/or any of its subsidiaries
or any component or portion thereof.

          2.21 Fraud and Abuse; Absence of Certain Business Practices. None of
               ------------------------------------------------------
the Company or any of its subsidiaries nor any officer or director thereof nor,
to the knowledge of the Company, any other Person or entity acting on behalf of
any of the Company or any of its subsidiaries, acting alone or together, has (A)
received, directly or indirectly, any rebates, payments, commissions,
promotional allowances or any other economic benefits, regardless of their
nature or type, from or on behalf of any Person or entity with whom any of the
Company and its subsidiaries has done business directly or indirectly, or (B)
directly or indirectly, given or agreed to give any gift or similar benefit to
any Person or entity who is or may be in a position to help or hinder the
business of any of the Company and its subsidiaries which, in the case of either
clause (A) or clause (B) above, could reasonably be expected to subject any of
the Company and its subsidiaries to any damage or penalty in any civil, criminal
or governmental litigation or proceeding.

          2.22 Disclosure.
               ----------

                                     -xiii-
<PAGE>

               (a) No representation or warranty by the Company in this
Agreement and no statement contained in the schedules or exhibits or in any
certificate to be delivered pursuant to this Agreement, contains or will contain
any untrue statement of a material fact or omits or will omit to state any
material fact necessary, in light of the circumstances under which it was made,
in order to make the statements therein not misleading.

               (b) The Investor has been furnished with, or given access to,
complete and correct copies of all agreements, instruments or documents,
together with any amendments or supplements thereto, set forth on, or underlying
the Company Disclosure Schedule.

                                   SECTION 3

                             CONDITIONS OF PURCHASE

          The Investor's obligation to purchase and pay for the Series A
Preferred Stock shall be subject to the fulfillment to the Investor's
satisfaction on or before the Closing Date of the following conditions:

          3.1 Satisfaction of Conditions. The representations and warranties of
              --------------------------
the Company contained in this Agreement shall be, if specifically qualified by
materiality or Company Material Adverse Effect, true in all respects and, if not
so qualified, shall be true in all material respects, in each case on and as of
the Closing Date with the same effect as if made on and as of the Closing Date,
other than representations and warranties expressly stated to be made as of the
date of this Agreement or of another date other than the Closing Date, which
shall be true and correct as of such date, and the covenants and agreements
contained in this Agreement to be complied with by the Company on or before the
Closing shall have been complied with in all material respects. The Company
shall have delivered to the Investor a certificate dated the Closing Date to the
foregoing effect.

          3.2 Company Material Adverse Effect. There shall not have been any
              -------------------------------
event, occurrence or change that has had or could be reasonably expected,
individually or in the aggregate, to have a Company Material Adverse Effect
after the date of this Agreement and prior to the Closing Date.

          3.3 Opinion of Counsel. The Investor shall have received an opinion of
              ------------------
counsel to the Company, dated the Closing Date, in substantially the form of
Appendix A attached hereto.

          3.4 Authorization. The Board of Directors of the Company shall have
              -------------
duly adopted resolutions in form reasonably satisfactory to the Investor
authorizing the Company to consummate the transactions contemplated hereby in
accordance with the terms hereof, and the Investor shall have received a duly
executed certificate of the Secretary of the Company setting forth a copy of
such resolutions, the Company's Certificate of Designations, Preferences and
Rights of Series A Preferred Stock (the "Certificate of Designations") and the
By-laws and such other matters as may be requested by the Investor.

                                     -xiv-
<PAGE>

          3.5 Effectiveness of Preferred Stock Terms. The Board of Directors of
              --------------------------------------
the Company shall have adopted a resolution establishing the terms of the Series
A Preferred Stock as set forth in Appendix B hereto and such action shall have
been made effective by the filing of a certificate of designations with the
Secretary of State for the State of Delaware.

          3.6 Delivery Documents. The Company shall have executed and delivered
              ------------------
to the Investor (or shall have caused to be executed and delivered to the
Investor by the appropriate persons) the following:

               (a) Newly issued stock certificates issued to the Investor and
evidencing the shares of the Series A Preferred Stock purchased by the Investor;

               (b) A copy of the certificate of incorporation of the Company, as
amended, certified as of the Closing Date by the Secretary of State of the State
of Delaware;

               (c) A copy of the By-laws of the Company, certified by the
Company's secretary; and

               (d) Certificates issued by the Secretary of State of Delaware
certifying that the Company is in good standing.

3.7  Reserved

          3.8 Consents. All consents set forth on Schedule 2.4(b) of the Company
              --------
Disclosure Schedule and the consents, authorizations, orders and approvals of
(or filings or registrations with) any governmental commission, board or other
regulatory body required to consummate the transactions under this Agreement
shall have been obtained and be in effect at the Closing Date.

          3.9 Compliance with Law. The issuance and sale of the Series A
              -------------------
Preferred Stock to the Investor shall be made in conformity with all applicable
state and federal securities laws.

          3.10 No Order.
               --------

               (a) No temporary restraining order, preliminary or permanent
injunction or other order issued by any court of competent jurisdiction or other
legal restraint or prohibition preventing the Closing or any of the other
transactions contemplated hereby shall be in effect.

               (b) No stockholder of the Company shall have brought an action in
its own name or in the name of the Company which seeks a remedy (in law or
equity) as a result of or otherwise in connection with (i) this Agreement and
the transactions contemplated hereby or (ii) the Company's SEC Reports filed
prior to the Closing (each, a "Stockholder Suit.")

          3.11 Ancillary Agreements. The Company shall have duly authorized,
               --------------------
executed and delivered the Registration Rights Agreement.

                                      -xv-
<PAGE>

          3.12 Refinancing Company's Credit Facility. A refinancing or
               -------------------------------------
replacement of the Company's existing credit facility shall be available from
the Investor at the Closing providing for at least $25 million available for
borrowing in addition to the amount outstanding under the Company's existing
credit facility at Closing, as contemplated in the commitment letter, dated as
of May 19, 2000, between General Electric Capital Corporation and the Company
(the "Commitment Letter").

          3.13 Restructuring of Charterhouse Documents. The Company, Blue Truck
               ---------------------------------------
and Charterhouse shall have consummated an agreement for restructuring of the
Charterhouse Debentures in form and substance reasonably satisfactory to such
parties and General Electric Capital Corporation. In addition, the Company and
Charterhouse shall have amended the Amended Charterhouse Purchase Agreement, and
the documents related to such agreement, in form and substance reasonably
satisfactory to the Investor, as appropriate to permit the transactions
contemplated by this Agreement.

          3.14 KPS Agreement. The transactions contemplated by the KPS Agreement
               -------------
shall have been consummated.

          3.15 Blue Truck Consent. Blue Truck shall have given its consent to
               ------------------
the transactions contemplated by this Agreement.

          3.16 Stockholder Approval.  At a special meeting of the stockholders
               --------------------
of the Company entitled to vote (the "Special Meeting"), the stockholders of the
Company shall have approved the issuance to the Investor and Blue Truck pursuant
to this Agreement and the KPS Agreement, respectively, of the Series A Preferred
Stock (the "Series A Preferred Issuance").

                                   SECTION 4

                               CONDITIONS OF SALE

          The Company's obligation to issue the Series A Preferred Stock to the
Investor and perform its other obligations hereunder shall be subject to the
fulfillment to the Company's satisfaction on or before the Closing Date of the
following conditions:

          4.1 Satisfaction of Conditions. The representations and warranties of
              --------------------------
the Investor contained in this Agreement shall be true in all material respects
on and as of the Closing Date with the same effect as if made on and as of the
Closing Date, other than representations and warranties expressly stated to be
made as of the date of this Agreement or as of another date other than the
Closing Date, which shall be true and correct as of such date, and the covenants
and agreements contained in this Agreement to be compiled with by the Investor
on or before the Closing shall have been complied with in all material respects.
The Investor shall have delivered to the Company a certificate dated the Closing
Date to the foregoing effect.

          4.2 Reserved

          4.3 Consents. All consents, authorizations, orders and approvals of
              --------
(or filings or registrations with) any governmental commission, board or other
regulatory

                                     -xvi-
<PAGE>

body required to consummate the transactions under this Agreement
shall have been obtained and be in effect at the Closing Date.

          4.4  Compliance with Law. The issuance and sale of the Series A
               -------------------
Preferred Stock to the Investor shall be made in conformity with all applicable
state and federal securities laws.

          4.5  Certificates for Related Parties. At the Closing, the Investor
               --------------------------------
shall have delivered to the Company, in form and substance reasonably
satisfactory to the Company, certificates executed by each of the equity
interest holders in the Investor with respect to their investment intent and
qualification as accredited and sophisticated investors, and containing
representation and warranties for the benefit of the Company similar to those in
Section 7.1.

          4.6  No Order.
               --------

               (a) No temporary restraining order, preliminary or permanent
injunction or other order issued by any court of competent jurisdiction or other
legal restraint or prohibition preventing the Closing or any of the other
transactions contemplated hereby shall be in effect.

               (b) No stockholder of the Company shall have brought an action in
its own name or in the name of the Company which seeks a remedy (in law or
equity) as a result of or otherwise in connection with this Agreement and the
transactions contemplated hereby.

          4.7  Refinancing Company's Credit Facility. A refinancing or
               -------------------------------------
replacement of the Company's existing credit facility shall be available from
the Investor at the Closing providing for at least $25 million available for
borrowing in addition to the amount outstanding under the Company's existing
credit facility at Closing, all as contemplated in the Commitment Letter.

          4.8  Restructuring of Charterhouse Documents.  The Company, Blue Truck
               ---------------------------------------
and Charterhouse shall have consummated an agreement for restructuring of the
Charterhouse Debentures in form and substance reasonably satisfactory to such
parties. In addition, the Company and Charterhouse shall have amended the
Amended Charterhouse Purchase Agreement, and the documents related to such
agreement, in form and substance reasonably satisfactory to the Company, as
appropriate to permit the transactions contemplated by this Agreement. In
addition, the Investor shall have delivered to the Company and Charterhouse an
executed copy of a side letter from Investor and Blue Truck to the Company and
Charterhouse in the form set forth in Appendix C hereto.

          4.9  KPS Agreement.  The transactions contemplated by the KPS
               -------------
Agreement shall have been consummated.

          4.10  Blue Truck Consent.  Blue Truck shall have given its consent to
                ------------------
the transactions contemplated by this Agreement.

                                     -xvii-
<PAGE>

          4.11  Stockholder Approval.  At a special meeting of the stockholders
                --------------------
of the Company entitled to vote, the stockholders of the Company shall have
approved the issuance to the Investor and Blue Truck pursuant to this Agreement
and the KPS Agreement, respectively, of the Series A Preferred Stock.

                                   SECTION 5

                                   COVENANTS

          5.1 Expenses. Each party will pay the fees and expenses incurred by
              --------
such party in connection with the negotiation, execution, delivery and
performance of this Agreement and the agreements, documents and instruments
contemplated hereby or executed pursuant hereto.

          5.2 Conduct of Business by the Company Pending the Closing. The
              ------------------------------------------------------
Company covenants and agrees that, prior to the Closing Date or earlier
termination of this Agreement as provided herein, unless the Investor shall
otherwise agree in writing and except as contemplated by this Agreement:

               (a) the Company shall, and shall cause its subsidiaries to, act
and carry on their respective businesses in the ordinary course of business
substantially consistent with past practice and use its and their respective
reasonable best efforts to preserve substantially intact their current material
business organizations, keep available the services of their current officers
and employees (except for terminations of employees in the ordinary course of
business) and preserve their material relationships with others having
significant business dealings with them;

               (b) the Company shall not (i) create any new class of shares
having a preference with respect to dividends and/or liquidation over or on
parity with the Series A Preferred Stock, (ii) increase the authorized number of
shares of Series A Preferred Stock, (iii) (A) declare, set aside, pay or effect
any dividend or other distribution or payment in cash, stock or property in
respect of any of its shares of capital stock, or (B) split, combine,
reclassify, exchange or substitute any of the capital stock or other security of
the Company, (iv) sell a majority of its assets in one or a series of related
transactions, or effect any merger, consolidation or combination of the Company
with another Person, or (v) effect any tender or exchange offer involving the
Company's equity securities or any security convertible into, exchangeable for,
or that otherwise gives the holder the right to obtain, equity securities of the
Company;

               (c) neither the Company nor any of its subsidiaries shall (i)
except for shares issued upon the exercise of stock options outstanding as of
the date hereof, issue, grant, sell, pledge or transfer or agree or propose to
issue, grant, sell, pledge or transfer any shares of capital stock, stock
options, warrants, debt or equity securities or rights of any kind or rights to
acquire any such shares, securities or rights of the Company, any of its
subsidiaries or any successor thereto; provided, however, the Company may, in
the ordinary course of business consistent with past practice, adopt, establish,
enter into, terminate, withdraw from or amend any bonus, profit sharing, thrift
compensation, stock option, restricted stock, pension, retirement, deferred
compensation, employment or other employee benefit plan, agreement, trust, fund
or other arrangement for the benefit or welfare of any employee, director or
former director or employee, or

                                    -xviii-
<PAGE>

increase the compensation or fringe benefits of or loan or advance money or
other property to any director, employee or former director or employee or pay
any benefit not required by any existing plan, arrangement or agreement; (ii)
acquire directly or indirectly by redemption or otherwise any shares of the
capital stock of the Company or its subsidiaries of any class or any options,
warrants or other rights to purchase any such shares except for employee stock
options, "holdback" shares which revert to the Company under the terms of the
agreements pursuant to which the Company made the acquisitions set forth on
Schedule 2.20(a) of the Company Disclosure Schedule, or as otherwise provided in
this Agreement, or (iii) enter into or modify any contract, agreement,
commitment or arrangement with respect to any of the foregoing;

               (d) neither the Company nor any of its subsidiaries shall make
any material change in its accounting principles or methods, except as may be
required by a change in GAAP or a change in any rule or regulation of the SEC;
and

               (e) neither the Company nor any of its subsidiaries shall acquire
or agree to acquire by merging or consolidating with, or by purchasing a
substantial portion of the stock or assets of, or by any other manner, any
Person.

          5.3 Public Announcements. The initial press release relating to this
              --------------------
Agreement shall be a joint press release the text of which has been previously
agreed to by each of the Investor and the Company. Thereafter, each of the
Investor and the Company shall consult with the other before issuing any press
release with respect to this Agreement or any of the transactions contemplated
hereby. Notwithstanding the foregoing, except as required by law, the Company
shall not, without the prior written consent of the Investor, use the name of,
or refer to, General Electric Capital Corporation, or any of its affiliates
(including without limitation, the Investor), in any correspondence,
discussions, press release or other disclosure.

          5.4 All Reasonable Efforts; Agreement to Cooperate.
              ----------------------------------------------

               (a) Subject to the terms and conditions herein provided, each of
the parties hereto shall use all reasonable efforts to take, or cause to be
taken, all action and to do, or cause to be done, all things necessary, proper
or advisable under applicable laws and regulations to consummate and make
effective the transactions contemplated by this Agreement.

               (b) Without limiting the generality of the foregoing, and
notwithstanding anything in this Agreement to the contrary, the Company shall
use its reasonable best efforts to take or cause to be taken all reasonable
action and to do, or cause to be done, and to assist and cooperate with the
other parties hereto in doing, all things necessary, proper or advisable to
obtain all consents, amendments to or waivers from other parties under the terms
of all Material Contracts and other material leases, agreements, indentures,
instruments, permits, concessions, franchises or licenses applicable to the
Company or its subsidiaries required as a result of the transactions
contemplated by this Agreement and obtain all necessary consents, approvals and
authorizations as are required to be obtained under any federal or state law or
regulation.

                                     -xix-
<PAGE>

          5.5 Company Stockholders' Meeting.  The Company shall use its best
              -----------------------------
efforts to take all actions necessary or advisable and permitted by applicable
law to (i) hold a stockholders' meeting as promptly as practicable for the
purpose of voting upon the approval of the issuance of the Series A Preferred
Stock pursuant to the terms of the Certificate of Designations, (ii) recommend
that the stockholders of the Company vote to approve the Series A Preferred
Issuance, and (iii) secure the requisite vote or consent of stockholders for the
Series A Preferred Issuance.

                                   SECTION 6

                             CONFIDENTIALITY; ACCESS

          6.1 Confidentiality. The Investor agrees to use commercially
              ---------------
reasonable efforts (equivalent to the efforts the Investor applies to
maintaining the confidentiality of its own confidential information) to maintain
as confidential all confidential information provided to them by the Company or
its representatives or agents and designated as confidential for a period of two
(2) years following receipt thereof, except that the Investor may disclose such
information (a) to Persons employed or engaged by the Investor who have a need
to know such information in connection with the transactions contemplated hereby
and who receive such information having been made aware of the restrictions of
this Section 6.1; (b) to any bona fide assignee or potential assignee that has
agreed to comply with the covenants contained in this Section 6.1 (and any such
bona fide assignee or potential assignee may disclose such information to
Persons employed or engaged by them as described in clause (a) above); (c) as
required or requested by any Governmental Authority or reasonably believed by
the Investor to be compelled by any court decree, subpoena or legal or
administrative order or process; (d) as, on the advice of the Investor's
counsel, is required by law; (e) in connection with the exercise of any right or
remedy under this Agreement or in connection with any litigation, claim or suit
to which Investor is a party; or (f) that ceases to be confidential through no
fault of the Investor; provided, however, that with respect to clauses (c) and
(d), the Investor shall to the extent practicable use reasonable efforts to give
notice to the Company before releasing such information.

          6.1 Access; Notification of Certain Matters.
              ---------------------------------------

               (a) Upon reasonable notice, the Company shall afford the Investor
and its representatives and representatives of all prospective sources of
financing reasonable access during normal business hours to the offices,
properties, books, records and personnel of the Company and its subsidiaries and
such additional information concerning the business and properties of the
Company and its subsidiaries as the Investor and its representatives may
reasonably request. The Company shall instruct its and its subsidiaries'
employees, counsel and financial advisors to cooperate with the Investor in its
investigation of the business of the Company and its subsidiaries.

               (b) The Company shall, promptly (and in any event within five (5)
business days) after obtaining knowledge of any of the following occurring
subsequent to the date of this Agreement and prior to the Closing Date, notify
the Investor of: (i) any material claims, actions, proceedings, tax audits or
investigations commenced or, to its knowledge, threatened in writing, involving
or affecting the Company or any of its

                                      -xx-
<PAGE>

subsidiaries or any of their properties or assets, which if adversely resolved
could reasonably be expected to have a Company Material Adverse Effect, (ii) any
notice of, or other written communication relating to, a default or event which,
with notice or lapse of time or both, could reasonably be expected to become a
default, received by the Company or any of its subsidiaries, under any
agreement, contract, lease, indenture, permit, concession, franchise, license or
other instrument to which the Company or any of its subsidiaries is a party
where such a default has had or could reasonably be expected, individually or in
the aggregate, to have a Company Material Adverse Effect, (iii) any material
event or emergency outside the normal course of the business of the Company or
any of its subsidiaries, including, without limitation, any instances of
wrongful injury or wrongful death involving the Company or any of its
subsidiaries, or otherwise of a nature that would reasonably be expected to
customarily be reported at a meeting of the Board of Directors of the Company or
of any of its committees, or (iv) any governmental complaints, investigations,
proceedings or hearings (or communications indicating that the same may be
contemplated) relating to either the Company or any of its subsidiaries that are
of a nature which would customarily be reported at a meeting of the Board of
Directors of the Company of any of its committees.

                                   SECTION 7

                            INVESTOR REPRESENTATIONS

          7.1 Representations. It is the understanding of the Company, and the
              ---------------
Investor hereby represents and warrants to the Company with respect to the
Investor's purchase of Series A Preferred Stock hereunder that:

               (a) The execution of this Agreement has been duly authorized by
all necessary action on the part of the Investor, has been duly executed and
delivered by the Investor, and constitutes a valid, binding agreement of the
Investor, enforceable in accordance with its terms.

               (b) The Investor is acquiring the Series A Preferred Stock for
its own account, for investment, and not with a view to any "distribution"
thereof within the meaning of the Securities Act.

               (c) The Investor understands that because the Series A Preferred
Stock has not been registered under the Securities Act, it cannot dispose of any
or all of the Series A Preferred Stock unless such securities are subsequently
registered under the Securities Act or exemptions from such registration are
available. The Investor understands that each certificate representing the
Series A Preferred Stock will bear the following legend or one substantially
similar thereto:

          The securities represented by this certificate have not been
          registered under the Securities Act. These securities have been
          acquired for investment and not with a view to distribution or resale,
          and may not be sold or otherwise transferred without an effective
          registration statement for such securities under the Act or the
          availability of an exemption from such registration requirements.

                                     -xxi-
<PAGE>

               (d) The Investor is sufficiently knowledgeable and experienced in
the making of special situation investments so as to be able to evaluate the
risks and merits of its investment in the Company, and is able to bear the
economic risk of loss of its investment in the Company.

               (e) The Investor has been advised that none of the Series A
Preferred Stock has been registered under the Securities Act or under the "blue
sky" laws of any jurisdiction and that the Company, in issuing the Series A
Preferred Stock is relying upon, among other things, the representations and
warranties of the Investor contained in this Section 7.

               (f) No broker, finder, agent or similar intermediary has acted on
behalf of the Investor in connection with this Agreement or the transactions
contemplated hereby and there are no brokerage commissions, finder's fees or
similar fees or commissions payable by the Investor in connection therewith.

                                   SECTION 8

                         INDEMNIFICATION AND TERMINATION

          8.1 Indemnification, Fees and Expenses.
              ----------------------------------

               (a) Each party shall indemnify, defend, and hold the other party
harmless against all liability, losses, claims, charges, actions, suits,
proceedings, penalties, fines, settlements, judgments or damages, together with
all reasonable costs and expenses related thereto (including reasonable legal
and accounting fees and expenses) (collectively, "Losses"), arising from the
breach of any of its representations, warranties, covenants or agreements
contained in this Agreement.

               (b) All indemnification obligations under this Section 8 shall be
net of any insurance proceeds received by the indemnified party in respect of
the event or circumstance giving rise to the claim for indemnification.

          8.2 Indemnification Procedure. Whenever a claim shall arise for
              -------------------------
indemnification under Section 8.1, the party entitled to indemnification (the
"Indemnified Party") shall give notice to the other party (the "Indemnifying
Party") of any matter that the Indemnified Party has determined has given or
could give rise to a right of indemnification under this Agreement within 30
days after the Indemnified Party first learns of such claim, stating the amount
of the Loss, if known, and method of computation thereof, and containing a
reference to the provisions of this Agreement in respect of which such right of
indemnification is claimed or arises, provided, however, that the failure to
                                      -----------------
provide such notice shall not release the Indemnifying Party
from any of its obligations under Section 8.1 except to the extent the
Indemnifying Party is materially prejudiced by such failure and shall not
relieve the Indemnifying Party from any other obligation or liability that it
may have to any Indemnified Party otherwise than under Section 8.1. The
obligations and liabilities of the Indemnifying Party under Section 8.1 with
respect to Losses arising from claims of any third party which are subject to
the indemnification provided for in Section 8.1 ("Third Party Claims") shall be
governed by and contingent upon the following additional terms and conditions:
if an Indemnified Party

                                     -xxii-
<PAGE>

shall receive notice of any Third Party Claim, the Indemnified Party shall give
the Indemnifying Party notice of such Third Party Claim following receipt by the
Indemnified Party of such notice in the time frame provided above; provided,
                                                                   --------
however, that the failure to provide such notice shall not release the
-------
Indemnifying Party from any of its obligations under Section 8.1 except to the
extent the Indemnifying Party is materially prejudiced by such failure and shall
not relieve the Indemnifying Party from any other obligation or liability that
it may have to any Indemnified Party otherwise than under Section 8.1. The
Indemnifying Party shall be entitled to assume and control the defense of such
Third Party Claim at its expense and through counsel of its choice if it gives
notice of its intention to do so to the Indemnified Party within ten days of the
receipt of such notice from the Indemnified Party; provided, however, that if
there exists or is reasonably likely to exist a conflict of interest that would
prevent the same counsel from representing both the Indemnified Party and the
Indemnifying Party, then the Indemnified Party shall be entitled to retain its
own counsel, at the expense of the Indemnifying Party provided that no more than
one law firm (plus any local counsel required) is so retained. In the event the
Indemnifying Party exercises the right to undertake any such defense against any
such Third Party Claim as provided above, the Indemnified Party shall cooperate
with the Indemnifying Party in such defense and make available to the
Indemnifying Party, at the Indemnifying Party's expense, all witnesses,
pertinent records, materials and information in the Indemnified Party's
possession or under the Indemnified Party's control relating thereto as is
reasonably required by the Indemnifying Party. Similarly, in the event the
Indemnified Party is, directly or indirectly, conducting the defense against any
such Third Party Claim, the Indemnifying Party shall cooperate with the
Indemnified Party in such defense and make available to the Indemnified Party,
at the Indemnifying Party's expense, all witnesses, pertinent records, materials
and information in the Indemnifying Party's possession or under the Indemnifying
Party's control relating thereto as is reasonably required by the Indemnified
Party. No such Third Party Claim may be settled by the Indemnifying Party
without the prior written consent of the Indemnified Party.

          8.3  Indemnification Thresholds and Limitations.
               ------------------------------------------

               (a) Except as set forth below, neither party shall have any
indemnification obligations hereunder in respect of a breach of any
representation or warranty set forth in this Agreement, unless the aggregate
Losses by the Indemnified Party exceed $20,000 (the "Basket Amount"), in which
case the Indemnifying Party shall indemnify the other party in respect of the
excess above that amount.

               (b) Notwithstanding any provision herein to the contrary, neither
party shall have liability for any claim for indemnification asserted by the
other party to the extent the amount of such claim combined with any previous
claims for indemnification exceeds $2,000,000 (the "Cap").

               (c) Notwithstanding anything to the contrary contained herein,
the Basket Amount and the Cap shall not apply with respect to any Losses for
amounts paid by the Investor or its directors, officers or affiliates as a
result of or otherwise in connection with a Stockholder Suit in which the
Investor or its directors, officers or affiliates are named as a defendant and
which was (x) instituted prior to the Closing and of which the Investor did not
have knowledge at the Closing or (y) instituted after the Closing.

                                    -xxiii-
<PAGE>

               (d) The Company and the Investor have agreed that separate
standards will apply to the use of terms such as "material," "materiality," and
"Material Adverse Effect" (together, the "Company Materiality Terms") for
purposes of determining the satisfaction of Section 3.1, on the one hand, and
the rights to indemnification under Section 8.3, on the other. For purposes of
determining the satisfaction of Section 3.1, the Company Materiality Terms shall
each be given their respective separate meanings in accordance with applicable
law. For purposes of indemnification, the representations and warranties in
Section 2 shall be construed as if they were not qualified by the Company
Materiality Terms.

          8.4 Termination. This Agreement may be terminated and the other
              -----------
transactions contemplated by this Agreement may be abandoned at any time prior
to the Closing Date, notwithstanding any requisite approval and adoption of this
Agreement and the transactions contemplated by this Agreement, pursuant to a
written notice of such termination, as follows:

               (a) by mutual written consent of each of the Investor and the
Company;

               (b) by either the Investor or the Company if the Closing date
shall not have occurred on or before August 31, 2000; provided, however, that
                                                      --------  -------
the right to terminate this Agreement under this Section 8.4(b) shall not be
available to any party whose breach has caused the failure of the Closing to
occur on or before such date;

               (c) by the Company or the Investor if there shall be any (x)
restraining order, injunction or other order issued by any court of competent
jurisdiction or other legal restraint or prohibition preventing the Closing or
any of the other transactions contemplated hereby which is final and
nonappealable or (y) action commenced by a stockholder of the Company which
seeks a remedy (in law or equity) as a result of or otherwise in connection with
this Agreement and the transactions contemplated hereby.

               (d) by the Investor upon a breach of any representation,
warranty, covenant or agreement on the part of the Company set forth in this
Agreement, or if any representation or warranty shall have become untrue, such
that the conditions set forth in Section 3.1 would not be satisfied
("Terminating Company Breach"); provided, however, that if such Terminating
                                --------  -------
Company Breach is curable by the Company through the exercise of its reasonable
best efforts and for as long as the Company continues to exercise such efforts,
but not beyond the date specified in paragraph (b) above, the Investor may not
terminate this Agreement under this Agreement 8.4(d);

               (e) by the Company upon a breach of any representation, warranty,
covenant or agreement on the part of the Investor set forth in this Agreement,
or if any representation or warranty shall have become untrue, such that the
conditions set forth in Section 4.1 would not be satisfied ("Terminating
Investor Breach"); provided, however, that if such Terminating Investor Breach
                   --------  -------
is curable by the Investor through the exercise of its reasonable best efforts
and for as long as the Investor continues to exercise such efforts, but not
beyond the date specified in paragraph (b) above, the Company may not terminate
this Agreement under this Section 8.2(e);

                                     -xxiv-
<PAGE>

               (f) by the Company if the Company receives a Superior Proposal,
resolves to accept such Superior Proposal; provided, however, that prior to such
                                           --------  -------
termination the Company shall have given the Investor two days' prior written
notice of its intention to terminate pursuant to this provision;

               (g) by the Company if (A) a tender or exchange offer is commenced
by a financially capable Person for all outstanding shares of Company common
stock, and (B) the Company's Board of Directors determines, in good faith and
after consultation with an independent financial advisor, that such offer
constitutes a Superior Proposal and resolves to accept such Superior Proposal or
recommends to the stockholders that they tender their shares in such tender or
exchange offer; provided, however, that prior to such termination the Company
                --------  -------
shall have given the Investor two days' prior written notice of its intention to
terminate pursuant to this provision;

               (h) by either the Company or the Investor if the stockholders of
the Company fail to approve the Series A Preferred Issuance at the Special
Meeting;

               (i) by the Investor if (i) the Board of Directors of the Company
has withdrawn, modified or changed its approval or recommendation of this
Agreement, or approved or recommended a Superior Proposal, (ii) the Company
enters into any agreement with a Person with respect to a transaction the
proposal of which qualifies as a Superior Proposal, or (iii) (A) a third party
commences a tender offer or exchange offer for all of the outstanding shares of
the Company common stock and (B) the Board of Directors of the Company has
recommended that the shareholders of the Company tender their shares in such
tender or exchange offer, or (iv) the Board of Directors of the Company shall
have resolved to do any of the foregoing;

               (j) by the Investor, if a Company Material Adverse Effect has
occurred;

               (k) by either party upon any termination of the KPS Agreement; or

               (l) by the Investor if there shall be any Stockholder Suit.

          8.5 Effect of Termination. In the event of termination of this
              ---------------------
Agreement pursuant to Section 8.5, this Agreement shall forthwith become void,
there shall be no liability under this Agreement on the part of the Investor or
the Company or any of their respective officers or directors, and all rights and
obligations of each party hereto shall cease; provided, however, that nothing
herein shall relieve any party from liability for any willful or intentional
breach of any covenant or agreement of such party contained in this Agreement.

                                    SECTION 9

                                   DEFINITIONS

          9.1 As used herein, the following terms shall have the following
meanings:

                                     -xxv-
<PAGE>

          "Affiliate" means, with respect to any Person, any other Person,
           ---------
directly or indirectly, controlling, controlled by, or under common control
with, such Person.  For purposes of this definition, the term "control"
                                                               -------
(including the correlative terms "controlling", "controlled by" and "under
                                  -----------    ---------- --       -----
common control with") means the possession, direct or indirect, of the power to
-------------------
direct or cause the direction of the management and policies of a Person,
whether through the ownership of voting securities, by contract or otherwise.

          "Code" means the Internal Revenue Code of 1986, as amended.
          ------

          "Company Disclosure Schedule" means the disclosure schedule of the
           ---------------------------
Company attached hereto and incorporated herein by this reference which
identifies exceptions to, and sets forth certain other information regarding,
the representations and warranties and covenants of the Company contained herein
by numbered Schedules corresponding to the Section numbers of such provisions.

          "Company Material Adverse Effect" shall mean any material adverse
           -------------------------------
effect on the business, operations, assets, condition (financial or other) or
results of operations of the Company and its subsidiaries, taken as a whole.

          "Competing Transaction" means the occurrence of a transaction
           ---------------------
resulting in any of the following: (i) any Person, other than a trustee or other
fiduciary holding securities of the Company under a Company benefit plan or any
of the Company's subsidiaries or any stockholder (and such stockholder's
Affiliates) as of the date hereof and direct transferees thereof, becoming,
after the date hereof, the "beneficial owner" (as defined in Rule 13d-3 of the
Exchange Act), directly or indirectly, of securities of the Company
representing, or convertible into, 20% or more of the outstanding Company common
stock; (ii) the merger or consolidation of the Company with any other
corporation; or (iii) the sale or transfer (in one transaction or a series of
related transactions) of all or any substantial part of the assets of the
Company and its subsidiaries, taken as a whole (including, without limitation, a
sale of stock of a subsidiary of the Company (whether by sale or direct
issuance), representing a substantial part of the assets of the Company and its
subsidiaries, taken as a whole) other than to a subsidiary of the Company.

          "Employees" means Gerald Riordan, Donald Marr, Michael Wysocki and
           ---------
Harold Warren Borhauer II.

          "ERISA" means the Employee Retirement Income Security Act of 1974, as
           -----
amended, and the rules and regulations promulgated thereunder.

          "Exchange Act" means the Securities Exchange Act of 1934, as amended,
           ------------
and the rules and regulations promulgated thereunder.

          "GAAP" means generally accepted accounting principles as in effect in
           ----
the United States of America from time to time, consistently applied.

          "knowledge of the Company" or "Company's knowledge" shall mean the
           ------------------------      -------------------
knowledge of  Gerald R. Riordan, Donald Marr, Hal Borhauer, Michael Wysocki,
Rick McGinn, Patrick Riley, Michael Moscinski and Charles Baxter.

                                     -xxvi-
<PAGE>

          "Lien" means any mortgage, pledge, security interest, encumbrance,
           ----
lien, claim or charge of any kind (including, but not limited to, any
conditional sale or other title retention agreement, any lease in the nature
thereof, and the filing of or agreement to give any financing statement under
the Uniform Commercial Code or comparable law or any jurisdiction in connection
with such mortgage, pledge, security interest, encumbrance, lien or charge).

          "Person" means an individual, corporation, limited liability company,
           ------
partnership, association, trust or any other entity or organization.

          "Registration Rights Agreement" means the registration rights
           -----------------------------
agreement, to be executed at Closing, between the Company and the Investor.

          "SEC" means the Securities and Exchange Commission.
           ---

          "Securities Act" means the Securities Act of 1933, as amended, and the
           --------------
rules and regulations promulgated thereunder.

          "Superior Proposal" means an offer made by a third party to consummate
           -----------------
a Competing Transaction that the Board determines, in its reasonable judgment
(after consultation with a nationally recognized independent financial advisor),
to be more favorable to the Company's stockholders than the terms of the
transactions contemplated by this Agreement.

          "Tax Returns" means any return, report or other document required to
           -----------
be supplied to a taxing authority in connection with Taxes.

          "Taxes" means all taxes, including, without limitation, income, gross
           -----
receipts, excise, property, sales, withholding, social security, occupation,
use, service, license, payroll, franchise, transfer and recording taxes, fees
and charges, windfall profits, severance, customs, import, export, employment or
similar taxes, charges, fees, levies or other assessments imposed by the United
States, or any state, local or foreign government or subdivision or agency
thereof, together with all interest and all penalties, additions to tax or
additional amounts imposed by any of them.

          "Thirty Day Average Share Price" means the average of the last
           ------------------------------
reported sale prices per share of the Company Common Stock on the Nasdaq
National Market (or on such other United States stock exchange or public trading
market on which the shares of Company Common Stock are listed or trade at the
time of the calculation).

9.2 As used herein, the following terms shall have the meanings ascribed to them
in the Section of this Agreement opposite each such term:

Term                                                           Section
----                                                           -------
Aggregate Purchase Price                                       1.2
Agreement                                                      Preamble
Ancillary Agreements                                           Preamble
Basket Amount                                                  8.3(a)
Cap                                                            8.3(b)
Certificate of Designations                                    Preamble

                                    -xxvii-
<PAGE>

Charterhouse                                                   Preamble
Closing                                                        1.3
Closing Date                                                   1.3
Commitment Letter                                              4.5
Company                                                        Preamble
Company Common Stock                                           2.2
Company Financial Statements                                   2.5(b)
Company Insurance Policies                                     2.18
Company Intellectual Property                                  2.15(a)
Company Materiality Terms                                      8.3(c)
Company Plans                                                  2.12
Company Preferred Stock                                        2.2
Company Required Statutory Approvals                           2.4(c)
Company SEC Reports                                            2.5(a)
Company Stockholder Approval                                   2.4(a)
Confidential Information                                       6.1(a)
"control"                                                      9.1(a)
DLJ                                                            2.14
Environmental Law                                              2.16(b)
Hazardous Substance                                            2.16(c)
Indemnified Party                                              8.2
Indemnifying Party                                             8.2
Investor                                                       Preamble
Losses                                                         8.2(b)
Material Contracts                                             2.17
Per Share Purchase Price                                       1.1
Series A Preferred Issuance                                    3.16
Series A Preferred Stock                                       Preamble
Special Meeting                                                3.16
Stockholder Suit                                               3.10(b)
Terminating Investor Breach                                    8.4(e)
Third Party Claims                                             8.2

                                    SECTION 10

                                     GENERAL

          10.1 Amendments, Waivers and Consents. For the purposes of this
               --------------------------------
Agreement and all agreements, documents and instruments executed pursuant
hereto, except as otherwise specifically set forth herein or therein, no course
of dealing between the Company and the Investor and no delay on the part of any
party hereto in exercising any rights hereunder or thereunder shall operate as a
waiver of the rights hereof and thereof. No covenant or other provision hereof
or thereof may be waived otherwise than by a written instrument signed by the
party so waiving such covenant or other provision, and no amendment to this
Agreement shall be effective otherwise than by a written instrument signed by
the Company and the Investor. The waiver or failure to insist upon

                                    -xxviii-
<PAGE>

strict compliance with any condition or provision hereof shall not operate as a
waiver of, or estoppel with respect to, any subsequent or other waiver or
failure.

          10.2 Survival of Representations, Warranties and Covenants,
               -----------------------------------------------------
Assignability of Rights. All representations and warranties made herein and in
-----------------------
the certificates, exhibits or schedules delivered or furnished by or on behalf
of a party to the other party in connection herewith or therewith shall be
deemed material and to have been relied upon by the receiving party, and, except
as otherwise provided in this Agreement, shall survive the delivery of the
Series A Preferred Stock regardless of any instruction until 60 days after the
Investor receives the audited financial statements of the Company for the year
ended December 31, 2000, and shall not merge in the performance of any
obligation and shall bind each party's successors, assigns and heirs, whether so
expressed or not, and, except as otherwise provided in this Agreement, all such
covenants, agreements, representations and warranties shall inure to the benefit
of the successors and assigns of the receiving party and to transferees of the
Series A Preferred Stock of the Investor, whether so expressed or not.

          10.3 Governing Law. This Agreement shall be deemed to be a contract
               -------------
made under, and shall be construed in accordance with, the laws of the State of
New York (without giving effect to principles of conflicts of law the effect of
which would cause the application of domestic substantive laws of any other
jurisdiction).

          10.4 Section Headings; Counterparts. The descriptive headings in this
               ------------------------------
Agreement have been inserted for convenience only and shall not be deemed to
limit or otherwise affect the construction of any provision thereof or hereof.
This Agreement may be executed simultaneously in any number of counterparts,
each of which when so executed and delivered shall be taken to be an original;
but such counterparts shall together constitute but one and the same document.

          10.5 Notices and Demands. All notices and other communications
               -------------------
hereunder shall be in writing and shall be deemed given if delivered personally,
mailed by registered or certified mail (return receipt requested) or sent via
facsimile to the parties at the following addresses (or at such other address
for a party as shall be specified by like notice):

                             (i) If to Investor to:

      CFE, Inc.
      800 Connecticut
      Avenue, Two North
      Norwalk, CT 06854
      Attention: Martin S. Greenberg
      Facsimile: (203) 852-3660

With a copies to:

      Winston & Strawn
      200 Park Avenue
      New York, NY 10166

                                     -xxix-
<PAGE>

      Attention: William D. Brewer
      Facsimile: (212) 294-4700

      CFE, Inc.
      800 Connecticut Avenue, Two North
      Norwalk, CT 06854
      Attention: Jill A. G. Zellner
      Facsimile: (203) 852-3670

                          (ii) If to the Company, to:

      United Road Services, Inc.
      17 Computer Drive
      West Albany, NY 12205
      Attention:  Gerald Riordan, President
      Facsimile: (518)446-0676

With a copy to:

      McDermott, Will & Emery
      600 13th Street, NW
      Washington, D.C. 20005
      Attention:  Karen A. Dewis, Esq.
      Facsimile:  (202) 756-8087

          10.6 Severability. Whenever possible, each provision of this Agreement
               ------------
shall be interpreted in such a manner as to be effective and valid under
applicable law, but if any provision of this Agreement shall be deemed
prohibited or invalid under such applicable law, such provision shall be
ineffective to the extent of such prohibition or invalidity, and such
prohibition or invalidity shall not invalidate the remainder of such provision
or the other provisions of this Agreement.

          10.7 Integration. This Agreement, including the exhibits, documents
               -----------
and instruments referred to herein (including the Ancillary Agreements),
constitute all of the agreements and supersede all other prior agreements and
understandings, both written and oral, among the parties with respect to the
preferred stock investment provided for herein.

          10.8 No Assignment. Except as otherwise provided herein, this
               -------------
Agreement may not be assigned, pledged, hypothecated or otherwise transferred
without the consent of the non-assigning party except by the Investor to an
Affiliate of the Investor.

          10.9 Jurisdiction. Each party hereby irrevocably submits to the
               ------------
exclusive jurisdiction of the courts of the State of New York and the federal
courts of the United States of America located in such state solely in respect
of any claim relating to the interpretation and enforcement of the provisions of
this Agreement and of the documents referred to in this Agreement, or otherwise
in respect of the transactions contemplated hereby and thereby, and hereby
waives, and agrees not to assert, as a defense in any action, suit or proceeding
in which any such claim is made that it is not

                                     -xxx-
<PAGE>

subject thereto or that such action, suit or proceeding may not be brought or is
not maintainable in such courts or that the venue thereof may not be appropriate
or that this Agreement or any such document may not be enforced in or by such
courts. The parties hereby consent to and grant any such court jurisdiction over
such parties and over the subject matter of any such claim and agree that
mailing of process or other papers in connection with any such action, suit or
proceeding in the manner provided in Section 10.5, or in such other manner as
may be permitted by law, shall be valid and sufficient service thereof.

          10.10 Waiver of Jury Trial. Each party acknowledges and agrees that
                --------------------
any controversy which may arise under this Agreement is likely to involve
complicated and difficult issues, and therefore each party hereby irrevocably
and unconditionally waives any right such party may have to a trial by jury.
Each party certifies and acknowledges that (i) no representative, agent or
attorney of any other party has represented, expressly or otherwise, that such
other party would not, in the event of litigation, seek to enforce the foregoing
waiver, (ii) such party understands and has considered the implications of this
waiver, (iii) such party makes this waiver voluntarily, and (iv) such party has
been induced to enter into this Agreement by, among other things, the mutual
waivers, agreements and certifications in this section.

          10.11 Third-Party Beneficiary. Nothing expressed or implied in this
                -----------------------
Agreement is intended or shall be construed to confer upon or give any Person
other than the parties hereto any rights or remedies under or by reason of this
Agreement or any transaction contemplated hereby.

          IN WITNESS WHEREOF, the undersigned have executed this Agreement as a
sealed instrument as of the day and year first above written.

                              UNITED ROAD SERVICES, INC.

                              By  /s/ Gerald R. Riordan
                                ---------------------------------
                              Name: Gerald R. Riordan
                              Title: Chief Executive Officer

                              CFE, INC.

                              By  /s/ Charles H. Fenton III
                                ---------------------------------
                              Name: Charles H. Fenton III
                              Title: Duly Authorized Signatory

                                     -xxxi-<PAGE>

================================================================================

                                CREDIT AGREEMENT

                           Dated as of July 20, 2000
                                     among
                UNITED ROAD SERVICES, INC., URS SOUTHWEST, INC.
           URS NORTHEAST, INC.,  FAST TOWING, INC., CITY TOWING INC.,

 EL PASO TOWING, INC., URS OF TENNESSEE, INC., KEN LEHMAN ENTERPRISES INC., URS
MIDWEST, INC., URS WEST, INC., URS SOUTHEAST, INC., ROUSE'S BODY SHOP INC., AUTO
SERVICE CENTER, GARRY'S WRECKER SERVICE, INC., ENVIRONMENTAL AUTO REMOVAL, INC.,
                           E&R TOWING & GARAGE, INC.,

                   BILL & WAG'S, INC. AND ARRI BROTHERS, INC.

                                 as Borrowers,

                   THE OTHER CREDIT PARTIES SIGNATORY HERETO,
                               as Credit Parties,
                          THE LENDERS SIGNATORY HERETO
                               FROM TIME TO TIME,
                                  as Lenders,
                                      and
                     GENERAL ELECTRIC CAPITAL CORPORATION,
                              as Agent and Lender
                                      and
                           FLEET CAPITAL CORPORATION,
                       as Documentation Agent and Lender

================================================================================
<PAGE>

================================================================================
TABLE OF CONTENTS

<TABLE>
<CAPTION>

<S>                                                                                                      <C>
1.          AMOUNT AND TERMS OF CREDIT....................................................................2
            1.1         Credit Facilities.................................................................2
            1.2         Letters of Credit.................................................................4
            1.3         Prepayments.......................................................................4
            1.4         Use of Proceeds...................................................................6
            1.5         Interest and Applicable Margins...................................................6
            1.6         Eligible Accounts.................................................................9
            1.7         Eligible Vehicles................................................................12
            1.8         Cash Management Systems..........................................................13
            1.9         Fees.............................................................................13
            1.10        Receipt of Payments..............................................................14
            1.11        Application and Allocation of Payments...........................................14
            1.12        Loan Account and Accounting......................................................14
            1.13        Indemnity........................................................................15
            1.14        Access. .........................................................................16
            1.15        Taxes............................................................................17
            1.16        Capital Adequacy; Increased Costs; Illegality....................................19
            1.17        Single Loan .....................................................................20
2.          CONDITIONS PRECEDENT.........................................................................20
            2.1         Conditions to the Initial Loans..................................................20
            2.2         Further Conditions to Each Loan..................................................22
3.          REPRESENTATIONS AND WARRANTIES...............................................................22
            3.1         Corporate Existence; Compliance with Law.........................................23
            3.2         State of Incorporation, Executive Offices, Collateral Locations, FEIN............23
            3.3         Corporate Power, Authorization, Enforceable Obligations..........................23
            3.4         Financial Statements and Projections.............................................24
            3.5         Material Adverse Effect..........................................................25
            3.6         Ownership of Property; Liens.....................................................25
            3.7         Labor Matters....................................................................26
            3.8         Ventures, Subsidiaries and Affiliates; Outstanding Stock and Indebtedness........26
            3.9         Government Regulation............................................................27
            3.10        Margin Regulations...............................................................27
            3.11        Taxes............................................................................27
            3.12        ERISA............................................................................28
            3.13        No Litigation....................................................................28
            3.14        Brokers..........................................................................29
            3.15        Intellectual Property............................................................29
            3.16        Full Disclosure..................................................................29
            3.17        Environmental Matters............................................................30
            3.18        Insurance........................................................................30
            3.19        Deposit and Disbursement Accounts................................................30
            3.20        Government Contracts.............................................................31
            3.21        Customer and Trade Relations.....................................................31
</TABLE>

                                       i
<PAGE>

<TABLE>
<CAPTION>

<S>                                                                                                      <C>

            3.22        Agreements and Other Documents...................................................31
            3.23        Solvency.........................................................................31
            3.24        Subordinated Debt................................................................31
4.          FINANCIAL STATEMENTS AND INFORMATION.........................................................32
            4.1         Reports and Notices..............................................................32
            4.2         Communication with Accountants...................................................32
5.          AFFIRMATIVE COVENANTS........................................................................33
            5.1         Maintenance of Existence and Conduct of Business.................................33
            5.2         Payment of Charges...............................................................33
            5.3         Books and Records................................................................33
            5.4         Insurance; Damage to or Destruction of Collateral................................34
            5.5         Compliance with Laws.............................................................35
            5.6         Supplemental Disclosure..........................................................35
            5.7         Intellectual Property............................................................36
            5.8         Environmental Matters............................................................36
            5.9         Landlords' Agreements, Mortgagee Agreements,
                        Bailee Letters and Real Estate Purchases.........................................36
            5.10        Further Assurances...............................................................37
            5.11        Notification of Title IV Plan....................................................37
6.          NEGATIVE COVENANTS...........................................................................38
            6.1         Mergers, Subsidiaries, Etc.......................................................38
            6.2         Investments; Loans and Advances..................................................39
            6.3         Indebtedness.....................................................................39
            6.4         Employee Loans and Affiliate Transactions........................................40
            6.5         Capital Structure and Business...................................................41
            6.6         Guaranteed Indebtedness..........................................................41
            6.7         Liens............................................................................41
            6.8         Sale of Stock and Assets.........................................................42
            6.9         ERISA............................................................................42
            6.10        Financial Covenants..............................................................42
            6.11        Hazardous Materials..............................................................42
            6.12        Sale-Leasebacks..................................................................42
            6.13        Cancellation of Indebtedness.....................................................42
            6.14        Restricted Payments..............................................................42
            6.15        Change of Corporate Name or Location; Change of Fiscal Year......................43
            6.16        No Impairment of Intercompany Transfers..........................................43
            6.17        No Speculative Transactions......................................................43
            6.18        Leases; Real Estate Purchases....................................................44
            6.19        Changes Relating to Subordinated Debt............................................44
            6.20        Changes Relating to Equity Transaction Documents.................................44
7.          TERM.........................................................................................44
            7.1         Termination......................................................................44
            7.2         Survival of Obligations Upon Termination of Financing Arrangements...............44
8.          EVENTS OF DEFAULT; RIGHTS AND REMEDIES.......................................................45
            8.1         Events of Default................................................................45
</TABLE>

                                       ii
<PAGE>

<TABLE>
<CAPTION>

<S>                                                                                                      <C>

            8.2         Remedies.........................................................................47
            8.3         Waivers by Credit Parties........................................................47
9.          ASSIGNMENT AND PARTICIPATIONS;
            APPOINTMENT OF AGENT.........................................................................47
            9.1         Assignment and Participations....................................................47
            9.2         Appointment of Agent.............................................................49
            9.3         Agent's Reliance, Etc............................................................50
            9.4         GE Capital and Affiliates........................................................51
            9.5         Lender Credit Decision...........................................................51
            9.6         Indemnification..................................................................52
            9.7         Successor Agent..................................................................52
            9.8         Setoff and Sharing of Payments...................................................53
            9.9         Payments; Non-Funding Lenders; Information; Actions in Concert...................53
10.         SUCCESSORS AND ASSIGNS.......................................................................55
            10.1        Successors and Assigns...........................................................55
11.         MISCELLANEOUS................................................................................56
            11.1        Complete Agreement; Modification of Agreement....................................56
            11.2        Amendments and Waivers...........................................................56
            11.3        Fees and Expenses................................................................58
            11.4        No Waiver........................................................................59
            11.5        Remedies.........................................................................59
            11.6        Severability.....................................................................59
            11.7        Conflict of Terms................................................................59
            11.8        Confidentiality..................................................................60
            11.9        GOVERNING LAW....................................................................60
            11.10       Notices..........................................................................61
            11.11       Section Titles...................................................................62
            11.12       Counterparts.....................................................................62
            11.13       WAIVER OF JURY TRIAL.............................................................62
            11.14       Press Releases and Related Matters...............................................62
            11.15       Reinstatement....................................................................62
            11.16       Advice of Counsel................................................................63
            11.17       No Strict Construction...........................................................63
12.         CROSS-GUARANTY...............................................................................63
            12.1        Cross-Guaranty...................................................................63
            12.2        Waivers by Borrowers.............................................................64
            12.3        Benefit of Guaranty..............................................................64
            12.4        Subordination of Subrogation, Etc................................................64
            12.5        Election of Remedies.............................................................64
            12.6        Limitation.......................................................................65
            12.7        Contribution with Respect to Guaranty Obligations................................65
            12.8        Liability Cumulative.............................................................66
</TABLE>

                                      iii
<PAGE>

INDEX OF APPENDICES
-------------------

<TABLE>
<CAPTION>
<S>                                <C>
Annex A (Recitals)                  Definitions
         --------
Annex B (Section 1.2)               Letters of Credit
         -----------
Annex C (Section 1.8)               Cash Management System
         -----------
Annex D (Section 2.1(a))            Closing Checklist
         --------------
Annex E (Section 4.1(a))            Financial Statements and Projections -- Reporting
         --------------
Annex F (Section 4.1(b))            Collateral Reports
         --------------
Annex G (Section 6.10)              Financial Covenants
         ------------
Annex H (Section 9.9(a))            Lenders' Wire Transfer Information
         --------------
Annex I (Section 11.10)             Notice Addresses
         -------------
Annex J (from Annex A -
   Commitments definition)          Commitments as of Closing Date

Exhibit 1.1(a)(i)                   Form of Notice of Revolving Credit Advance
Exhibit 1.1(a)(ii)                  Form of Revolving Note
Exhibit 1.5(e)                      Form of Notice of Conversion/Continuation
Exhibit 4.1(b)                      Form of Borrowing Base Certificate
Exhibit 9.1(a)                      Form of Assignment Agreement
Exhibit A-1                         Taylor & Martin Appraisal Report

Schedule  1.1                       Agent's Representatives
Schedule  1.1(b)                    Ratable Shares of each Borrower
Disclosure Schedule  1.4            Sources and Uses; Funds Flow Memorandum
Disclosure Schedule  3.1            Type of Entity; State of Organization
Disclosure Schedule  3.2            Executive Offices, Collateral Locations, FEIN
Disclosure Schedule  3.4(a)         Financial Statements
Disclosure Schedule  3.4(b)         Pro Forma
Disclosure Schedule  3.4(c)         Projections
Disclosure Schedule  3.5            Material Adverse Effect
Disclosure Schedule  3.6            Real Estate and Leases
Disclosure Schedule  3.7            Labor Matters
Disclosure Schedule  3.8            Ventures, Subsidiaries and Affiliates; Outstanding Stock
Disclosure Schedule  3.11           Tax Matters
Disclosure Schedule  3.12           ERISA Plans
Disclosure Schedule  3.13           Litigation
Disclosure Schedule  3.14           Brokers
Disclosure Schedule  3.16           Full Disclosure
Disclosure Schedule  3.15           Intellectual Property
Disclosure Schedule  3.17           Hazardous Materials
Disclosure Schedule  3.18           Insurance
Disclosure Schedule  3.19           Deposit and Disbursement Accounts
Disclosure Schedule  3.20           Government Contracts
</TABLE>

                                      iv
<PAGE>

Disclosure Schedule  3.21           Customer and Trade Relations
Disclosure Schedule  3.22           Material Agreements
Disclosure Schedule  5.1            Trade Names
Disclosure Schedule  6.2            Investments
Disclosure Schedule  6.3            Indebtedness
Disclosure Schedule  6.4(a)         Transactions with Affiliates
Disclosure Schedule  6.6            Guaranteed Indebtedness
Disclosure Schedule  6.7            Existing Liens
Disclosure Schedule  6.14           Restricted Payments

                                       v
<PAGE>

          This CREDIT AGREEMENT (this "Agreement") dated as of July 20, 2000
                                       ---------
among UNITED ROAD SERVICES, INC., a Delaware corporation ("URSI"), URS
                                                           ----
SOUTHWEST, INC., a Delaware corporation ("URS Southwest"), URS NORTHEAST, INC.,
                                          -------------
a Delaware corporation ("URS Northeast"), FAST TOWING, INC., an Arizona
                         -------------
corporation ("Fast Towing"), CITY TOWING INC., a Nevada corporation ("City
              -----------                                             ----
Towing"), EL PASO TOWING, INC., a Texas corporation ("El Paso Towing"), URS OF
------                                                --------------
TENNESSEE, INC., a Delaware corporation ("URS Tennessee"), KEN LEHMAN
                                          -------------
ENTERPRISES INC., a Nevada corporation ("Lehman"), URS MIDWEST, INC., a Delaware
                                         ------
corporation ("URS Midwest"), URS WEST, INC., a Delaware corporation ("URS
              -----------                                             ---
West"), URS SOUTHEAST, INC., a Delaware corporation ("URS Southeast"), ROUSE'S
                                                      -------------
BODY SHOP INC., a Washington corporation ("Rouse"), AUTO SERVICE CENTER, a
                                           -----
California corporation ("ASC"), GARRY'S WRECKER SERVICE, INC., a Texas
                         ---
corporation ("Garry's"), ENVIRONMENTAL AUTO REMOVAL, INC., an Illinois
              -------
corporation ("EAR"), E&R TOWING & GARAGE, INC., an Illinois corporation ("E&R"),
              ---                                                         ---
BILL & WAG'S, INC., a California corporation ("B&W"), and ARRI BROTHERS, INC., a
                                               ---
California corporation ("Arri") (URSI, URS Southwest, URS Northeast, Fast
                         ----
Towing, City Towing, El Paso Towing, URS Tennessee, Lehman, URS Midwest, URS
West, URS Southeast, Rouse, ASC, Garry's, EAR, E&R, B&W and Arri are sometimes
collectively referred to herein as the "Borrowers" and individually as a
                                        ---------
"Borrower"); the other Credit Parties signatory hereto; GENERAL ELECTRIC CAPITAL
---------
CORPORATION, a New York corporation (in its individual capacity, "GE Capital"),
                                                                  ----------
for itself, as Lender, and as Agent for Lenders, FLEET CAPITAL CORPORATION, as
Documentation Agent, and the other Lenders signatory hereto from time to time.

                                    RECITALS
                                    --------

          WHEREAS, Borrowers have requested that Lenders extend a revolving
credit facility to Borrowers of up to One Hundred Million Dollars ($100,000,000)
in the aggregate for the purpose of refinancing Borrowers' existing credit
facility with Bank of America, N.A. and to provide (a) working capital financing
for Borrowers and (b) funds for other general corporate purposes of Borrowers
and other purposes permitted hereunder; and for these purposes, Lenders are
willing to make certain loans and other extensions of credit to Borrowers of up
to such amount upon the terms and conditions set forth herein; and

          WHEREAS, Borrowers have agreed to secure all of their obligations
under the Loan Documents by granting to Agent, for the benefit of Agent and
Lenders, a security interest in and lien upon all of their existing and after-
acquired personal and real property; and

          WHEREAS, URSI is willing to guarantee all of the obligations of the
Borrowers (other than URSI) to Agent and Lenders under the Loan Documents; and
to pledge to Agent, for the benefit of Agent and Lenders, all of the Stock of
its domestic Subsidiaries to secure such guaranty; and
<PAGE>

          WHEREAS, each of the Borrowers (other than URSI) is willing to
guarantee all of the obligations of each of the other Borrowers to Agent and
Lenders under the Loan Documents; and

          WHEREAS, the Borrowers (other than URSI) are willing to pledge to
Agent, for the benefit of Agent and lenders, all of the Stock of each of their
respective domestic subsidiaries to secure the obligations of the Borrowers; and

          WHEREAS, capitalized terms used in this Agreement shall have the
meanings ascribed to them in Annex A and, for purposes of this Agreement and the
                             -------
other Loan Documents, the rules of construction set forth in Annex A shall
                                                             -------
govern.  All Annexes, Disclosure Schedules, Exhibits and other attachments
(collectively, "Appendices") hereto, or expressly identified to this Agreement,
                ----------
are incorporated herein by reference, and taken together with this Agreement,
shall constitute but a single agreement.  These Recitals shall be construed as
part of the Agreement.

          NOW, THEREFORE, in consideration of the premises and the mutual
covenants hereinafter contained, and for other good and valuable consideration,
the parties hereto agree as follows:

1.  AMOUNT AND TERMS OF CREDIT

          1.1  Credit Facilities

          (a)  Revolving Credit Facility.

          (i) Subject to the terms and conditions hereof, each Lender agrees to
make available to Borrowers from time to time until the Commitment Termination
Date its Pro Rata Share of advances (each, a "Revolving Credit Advance").  The
                                              ------------------------
Pro Rata Share of the Revolving Loan of any Lender shall not at any time exceed
such Lender's separate Commitment.  The obligations of each Lender hereunder
shall be several and not joint.  Until the Commitment Termination Date,
Borrowers may from time to time borrow, repay and reborrow under this Section
                                                                      -------
1.1(a), provided, that the amount of any Revolving Credit Advance to be made at
------
any time under this Section 1.1(a) shall not exceed Borrowing Availability at
                    --------------
such time.  Borrowing Availability may be reduced by Reserves imposed by Agent
in its reasonable credit judgment. Each Revolving Credit Advance shall be made
on notice by Borrower Representative on behalf of the applicable Borrower to one
of the representatives of Agent identified in Schedule 1.1 at the address
                                              ------------
specified therein.  Any such notice must be given no later than (1) 11:00 a.m.
(New York time) on the Business Day of the proposed Revolving Credit Advance, in
the case of an Index Rate Loan, or (2) 11:00 a.m. (New York time) on the date
which is three (3) Business Days prior to the proposed Revolving Credit Advance,
in the case of a LIBOR Loan.  Each such notice (a "Notice of Revolving Credit
                                                   --------------------------
Advance") must be given in writing (by telecopy or overnight courier)
-------
substantially in the form of Exhibit 1.1(a)(i), and shall include the
                             -----------------
information required in such Exhibit and such other information as may be
reasonably required by Agent.  If any Borrower desires to have the Revolving
Credit Advances bear interest by reference to a LIBOR Rate, Borrower
Representative must comply with Section 1.5(e).
                                --------------

                                       2
<PAGE>

          (ii) Except as provided in Section 1.12, each Borrower shall execute
                                     ------------
and deliver to each Lender a note to evidence the Commitment of that Lender.
Each note shall be in the principal amount of the Commitment of the applicable
Lender, dated the Closing Date and substantially in the form of Exhibit
                                                                -------
1.1(a)(ii) (each a "Revolving Note" and, collectively, the "Revolving Notes").
----------          --------------                          ---------------
Each Revolving Note shall represent the obligation of the applicable Borrower to
pay the amount of the applicable Lender's Commitment or, if less, such Lender's
Pro Rata Share of the aggregate unpaid principal amount of all Revolving Credit
Advances to such Borrower together with interest thereon as prescribed in
Section 1.5.  The entire unpaid balance of the aggregate Revolving Loan and all
-----------
other non-contingent Obligations shall be immediately due and payable in full in
immediately available funds on the Commitment Termination Date.

          (iii)  Anything in this Agreement to the contrary notwithstanding, at
the request of Borrower Representative, in its discretion Agent may (but shall
have absolutely no obligation to), make Advances to Borrowers on behalf of
Lenders in amounts that cause the outstanding balance of the aggregate Revolving
Loan to exceed the Borrowing Base (any such excess Advances are herein referred
to collectively as "Overadvances"); provided that (A) no such event or
                    ------------    --------
occurrence shall cause or constitute a waiver by Agent or Lenders of any Default
or Event of Default that may result therefrom or of Agent's  or Lenders' right
to refuse to make any further Overadvances or Advances, or incur any Letter of
Credit Obligations, as the case may be, at any time that an Overadvance exists
or would result therefrom and (B) no Overadvance shall result in an Event of
Default based on Borrowers' failure to comply with Section 1.3(b)(i) for so long
                                                   -----------------
as Agent permits such Overadvance to be outstanding.  In addition, Overadvances
may be made even if the conditions to lending set forth in Section 2 have not
                                                           ---------
been met.  All Overadvances shall constitute Index Rate Loans, shall bear
interest at the Default Rate and shall be payable on demand.  Except as
otherwise provided in Section 1.11(b), the authority of Agent to make
                      ---------------
Overadvances is limited to an aggregate amount not to exceed five percent (5%)
of the Borrowing Base at any time, is limited to a period of time of not more
than thirty (30) days in any ninety (90) day period, shall not cause the
aggregate Revolving Loan to exceed the Maximum Amount, and may be revoked
prospectively by a written notice to Agent signed by the Requisite Lenders.

          (b) Reliance on Notices; Appointment of Borrower Representative.
              -----------------------------------------------------------
Agent shall be entitled to rely upon, and shall be fully protected in relying
upon, any Notice of Revolving Credit Advance, Notice of Conversion/Continuation
or similar notice believed by Agent to be genuine.  Agent may assume that each
Person executing and delivering any notice in accordance herewith was duly
authorized, unless the responsible individual acting thereon for Agent has
actual knowledge to the contrary.  Each Borrower hereby designates URSI as its
representative and agent on its behalf for the purposes of issuing Notices of
Revolving Credit Advances and Notices of Conversion/Continuation, giving
instructions with respect to the disbursement of the proceeds of the Loans,
selecting interest rate options, requesting Letters of Credit, giving and
receiving all other notices and consents hereunder or under any of the other
Loan Documents and taking all other actions (including in respect of compliance
with covenants) on behalf of any Borrower or Borrowers under the Loan Documents.
URSI hereby accepts such appointment as Borrower Representative.  Agent and each
Lender may regard any notice or

                                       3
<PAGE>

other communication pursuant to any Loan Document from Borrower Representative
as a notice or communication from all Borrowers, any group of Borrowers or any
Borrower, as the case may be, and may give any notice or communication required
or permitted to be given to any Borrower or Borrowers hereunder to Borrower
Representative on behalf of such Borrower or Borrowers. Each Borrower agrees
that each notice, election, representation and warranty, covenant, agreement and
undertaking made on its behalf by Borrower Representative shall be deemed for
all purposes to have been made by such Borrower and shall be binding upon and
enforceable against such Borrower to the same extent as if the same had been
made directly by such Borrower.

          1.2  Letters of Credit.  Subject to and in accordance with the terms
               -----------------
and conditions contained herein and in Annex B, Borrower Representative, on
                                       -------
behalf of the applicable Borrower, shall have the right to request, and Lenders
agree to incur, or purchase participations in, Letter of Credit Obligations in
respect of each Borrower.

          1.3  Prepayments
               -----------

          (a) Voluntary Prepayments; Reductions in Commitments.  Borrowers may
              ------------------------------------------------
at any time on at least five (5) days' prior written notice by Borrower
Representative to Agent permanently reduce (but not terminate) the Commitment;
provided that (A) any such reductions shall be in a minimum amount of $5,000,000
--------
and integral multiples of $1,000,000 in excess of such amount and (B) the
Commitment shall not be reduced to an amount less than $75,000,000.  In
addition, Borrowers may at any time on at least ten (10) days' prior written
notice by Borrower Representative to Agent terminate the Commitment; provided
                                                                     --------
that upon such termination, all Loans and other non-contingent Obligations shall
be immediately due and payable in full and all Letter of Credit Obligations
shall be cash collateralized or otherwise satisfied in accordance with Annex B
                                                                       -------
hereto.  Any such reduction or termination of the Commitment must be accompanied
by payment of the Fee required by Section 1.9(c), if any, plus the payment of
                                  --------------
any LIBOR funding breakage costs in accordance with Section 1.13(b).  Upon any
                                                    ---------------
such reduction or termination of the Commitment, each Borrower's right to
request Revolving Credit Advances, or request that Letter of Credit Obligations
be incurred on its behalf, shall simultaneously be permanently reduced or
terminated, as the case may be; provided that a permanent reduction of the
                                --------
Commitment shall not require a corresponding pro rata reduction in the L/C
Sublimit.

          (b)  Mandatory Prepayments.
               ---------------------

            (i) If at any time the outstanding balance of the Revolving Loan
exceeds the lesser of (A) the Maximum Amount and (B) the Borrowing Base,
Borrowers shall immediately repay the aggregate outstanding Revolving Credit
Advances to the extent required to eliminate such excess.  If any such excess
remains after repayment in full of the aggregate outstanding  Revolving Credit
Advances, Borrowers shall provide cash collateral for the Letter of Credit
Obligations in the manner set forth in Annex B to the extent required to
                                       -------
eliminate such excess.  Notwithstanding the foregoing, any Overadvance made
pursuant to Section 1.1(a)(iii) shall be repaid only on demand.
            -------------------

                                       4
<PAGE>

            (ii) Immediately upon receipt by any Credit Party of cash proceeds
of any asset disposition, including condemnation proceeds, or any sale of Stock
of any Subsidiary of any Credit Party, Borrowers shall prepay the Loans in an
amount equal to all such proceeds, net of (A) commissions and other reasonable
and customary transaction costs, fees and expenses properly attributable to such
transaction and payable by Borrowers in connection therewith (in each case, paid
to non-Affiliates), (B) transfer taxes and deed and mortgage recording taxes,
(C) amounts payable to holders of senior Liens (to the extent such Liens
constitute Permitted Encumbrances hereunder), if any, and (D) federal, state and
local income Taxes paid or payable as a result thereof. Any such prepayment
shall be applied in accordance with Section 1.3(c).
                                    --------------

            (iii) If any Borrower issues Stock, excluding the issuance of URSI
Stock in an aggregate amount not to exceed twenty percent (20%) of the equity of
URSI on a fully diluted basis pursuant to stock option plans, no later than the
Business Day following the date of receipt of the proceeds thereof, Borrowers
shall prepay the Loans in an amount equal to all such proceeds, net of all
reasonable legal fees, consulting fees, accountants' fees, transfer taxes,
underwriting discounts and commissions and other reasonable costs paid to non-
Affiliates in connection therewith. Any such prepayment shall be applied in
accordance with Section 1.3(c).
                --------------

          (c) Application of Certain Mandatory Prepayments.  Any prepayments
              --------------------------------------------
made by any Borrower pursuant to Sections 1.3(b)(ii) or (b)(iii) above
                                 ---------------------- --------
(excluding prepayments from condemnation and insurance proceeds, as described in
clause (d) below) shall be applied as follows: first, to Fees and reimbursable
----------
expenses of Agent then due and payable pursuant to any of the Loan Documents;
second to interest then due and payable on Revolving Credit Advances made to
that Borrower; third, to the principal balance of Revolving Credit Advances
outstanding to that Borrower until the same has been paid in full; fourth, to
any Letter of Credit Obligations of such Borrower to provide cash collateral
therefor in the manner set forth in Annex B, until all such Letter of Credit
                                    -------
Obligations have been fully cash collateralized in the manner set forth in Annex
                                                                           -----
B; fifth to interest then due and payable on the Revolving Credit Advances
-
outstanding to each other Borrower, pro rata; sixth, to the principal balance of
the Revolving Credit Advances made to each other Borrower, pro rata, until the
same has been paid in full, and last to any Letter of Credit Obligations of each
other Borrower, pro rata, to provide cash collateral therefor in the manner set
forth in Annex B, until all such Letter of Credit Obligations have been fully
         -------
cash collateralized in the manner set forth in Annex B.  The Commitment shall
                                               -------
not be permanently reduced by the amount of any such prepayments.

          (d) Application of Prepayments from Insurance and Condemnation
              ----------------------------------------------------------
Proceeds.  Prepayments from condemnation or insurance proceeds from any taking,
--------
condemnation, casualties or losses to Collateral in accordance with Section
                                                                    -------
5.4(c) shall be applied to the Revolving Credit Advances of the Borrower that
------
incurred such casualties or losses.  The Commitment shall not be permanently
reduced by the amount of any such prepayments.  If insurance or condemnation
proceeds received by a particular Borrower exceed the outstanding principal
balances of the Loans to that Borrower, such proceeds shall be applied to the
other Revolving Credit Advances and the allocation and application of those
proceeds shall be reasonably determined by Agent.

                                       5
<PAGE>

          (e) No Implied Consent.  Nothing in this Section 1.3 shall be
              ------------------                   -----------
construed to constitute Agent's or any Lender's consent to any transaction in
clauses (b)(ii) and (b)(iii) above that is not  permitted by other provisions of
        -------     --------
this Agreement or the other Loan Documents.

          (f) So long as no Event of Default has occurred and is continuing, if
Borrowers would incur costs pursuant to Section 1.13(b) as a result of any
                                        ---------------
mandatory prepayment required to be made pursuant to Section 1.3(b) or Section
                                                     --------------    -------
1.3(d), Borrowers may deposit the amount of such prepayment with the Agent, for
------
the benefit of the Lenders, in a cash collateral account established by the
Agent until the end of the LIBOR Period applicable to such LIBOR Loan at which
time such amount shall be applied by the Agent to such prepayment.  Borrowers
hereby grant to the Agent, for the benefit of Lenders, a security interest in
such cash collateral account and all amounts in which Borrowers have any right,
title or interest which are from time to time on deposit in such cash collateral
account and expressly waive all rights (which rights Borrowers hereby
acknowledge and agree are vested exclusively in the Agent) to exercise dominion
or control over such cash collateral account or any such amounts.

          1.4  Use of Proceeds.  Borrowers shall utilize the proceeds of the
               ---------------
Revolving Loan solely for the Refinancing (and to pay any related transaction
expenses), and for the financing of Borrowers' working capital, Capital
Expenditures (to the extent otherwise permitted hereunder) and general corporate
needs.  Disclosure Schedule (1.4) contains a description of Borrowers' sources
        -------------------------
and uses of funds as of the Closing Date, including Loans and Letter of Credit
Obligations to be made or incurred on that date, and a funds flow memorandum
detailing how funds from each source are to be transferred to particular uses.

          1.5  Interest and Applicable Margins.
               -------------------------------

          (a) Borrowers shall pay interest to Agent, for the ratable benefit  of
Lenders in accordance with the various Loans being made by each Lender, in
arrears on each applicable Interest Payment Date at the Index Rate plus the
Applicable Revolver Index Margin per annum or, at the election of Borrower
Representative, the applicable LIBOR Rate plus the Applicable Revolver LIBOR
Margin per annum, based on the aggregate Revolving Credit Advances outstanding
from time to time.

          As of the Closing Date, the Applicable Margins are as follows:

          Applicable Revolver Index Margin                                1.00%
          Applicable Revolver LIBOR Margin                                2.50%

          The Applicable Margins shall be adjusted (up or down) prospectively on
a quarterly basis as determined by Borrowers' consolidated financial
performance, commencing with the first day of the first calendar month that
occurs more than five (5) days after delivery of Borrowers' annual audited
Financial Statements to Lenders for the Fiscal Year ending December

                                       6
<PAGE>

31, 2000 (such day, the "First Adjustment Date"). For the Borrowers' Fiscal Year
ending December 31, 2000, the Fixed Charge Coverage Ratio shall be measured for
the two Fiscal Quarters then ended, for the Borrowers' Fiscal Quarter ended
March 31, 2001, the Fixed Charge Coverage Ratio shall be measured for the three
Fiscal Quarters then ended and for the Borrowers' Fiscal Quarter ended June 30,
2001 and each of the Borrowers' Fiscal Quarters ended thereafter, the Fixed
Charge Coverage Ratio shall be measured for the four Fiscal Quarters then ended.
Adjustments in Applicable Margins shall be determined by reference to the
following grids:

<TABLE>
<CAPTION>

If Fixed Charge                                         Level of
Coverage Ratio is:                                      Applicable Margins:
------------------------------------------------------  -------------------------------------------------------
<S>                                                    <C>
greater than 2.00 to 1.0                                Level I
greater than 1.75 to 1.0, but less than 2.00 to 1.0     Level II
greater than 1.05 to 1.0, but less than 1.75 to 1.0     Level III
less than 1.05 to 1.0                                   Level IV

<CAPTION>
                                      Applicable Margins
                                      Level I           Level II           Level III          Level IV
                                      ---------------   ----------------   ----------------   ----------------
<S>                                               <C>                <C>               <C>                <C>
Applicable Revolver Index Margin                  .50%               .75%              1.00%              1.25%
--------------------------------------------------------------------------------------------------------------
Applicable Revolver LIBOR Margin                 2.00%              2.25%              2.50%              2.75%
--------------------------------------------------------------------------------------------------------------
</TABLE>

          All adjustments in the Applicable Margins after the First Adjustment
Date shall be implemented quarterly on a prospective basis, for each calendar
month commencing at least five (5) days after the date of delivery to Lenders of
the quarterly unaudited or annual audited (as applicable) Financial Statements
evidencing the need for an adjustment.  Concurrently with the delivery of those
Financial Statements, Borrower Representative shall deliver to Agent and Lenders
a certificate, signed by its chief executive officer, chief financial officer or
director of financial reporting, setting forth in reasonable detail the basis
for the continuance of, or any change in, the Applicable Margins.  Failure to
timely deliver such Financial Statements shall, in addition to any other remedy
provided for in this Agreement, result in an increase in the Applicable Margins
to the highest level set forth in the foregoing grid, until the first day of the
first calendar month following the delivery of those Financial Statements
demonstrating that such an increase is not required.  If a Default or Event of
Default has occurred and is continuing at the time any reduction in the
Applicable Margins is to be implemented, that reduction shall be deferred until
the first day of the first calendar month following the date on which such
Default or Event of Default is waived or cured.

          (b) If any payment on any Loan becomes due and payable on a day other
than a Business Day, the maturity thereof will be extended to the next
succeeding Business Day (except as set forth in the definition of LIBOR Period)
and, with respect to payments of principal, interest thereon shall be payable at
the then applicable rate during such extension.

                                       7
<PAGE>

          (c) All computations of Fees calculated on a per annum basis and
interest shall be made by Agent on the basis of a 360-day year, in each case for
the actual number of days occurring in the period for which such interest and
Fees are payable.  The Index Rate shall be determined by the Agent (i) on the
first Business Day immediately prior to the Closing Date for calculation of
interest in the month in which the Closing Date occurs and (ii) thereafter, on
the last Business Day of each calendar month for calculation of interest based
upon the Index Rate for the following month.  Each determination by Agent of an
interest rate and Fees hereunder shall be conclusive, absent manifest error.

          (d) So long as an Event of Default has occurred and is continuing
under Section 8.1(a), (h) or (i) or so long as any other Default or Event of
      --------------  ---    ---
Default has occurred and is continuing and at the election of Agent (or upon the
written request of Requisite Lenders) confirmed by written notice from Agent to
Borrower Representative, the interest rates applicable to the Loans and the
Letter of Credit Fees shall be increased by two percentage points (2%) per annum
above the rates of interest or the rate of such Letter of Credit Fees otherwise
applicable hereunder ("Default Rate"), and all outstanding Obligations shall
                       ------------
bear interest at the Default Rate applicable to such Obligations. Interest and
Letter of Credit Fees at the Default Rate shall accrue from the initial date of
such Default or Event of Default until that Default or Event of Default is cured
or waived and shall be payable upon demand.

          (e) Subject to the conditions precedent set forth in Section 2.2,
                                                               -----------
Borrower Representative shall have the option to (i) request that any Revolving
Credit Advance be made as a LIBOR Loan, (ii) convert at any time all or any part
of outstanding Loans from Index Rate Loans to LIBOR Loans, (iii) convert any
LIBOR Loan to an Index Rate Loan, subject to payment of LIBOR breakage costs in
accordance with Section 1.13(b) if such conversion is made prior to the
                ---------------
expiration of the LIBOR Period applicable thereto, or (iv) continue all or any
portion of any Loan as a LIBOR Loan upon the expiration of the applicable LIBOR
Period and the succeeding LIBOR Period of that continued Loan shall commence on
the first day after the last day of the LIBOR Period of the Loan to be
continued.  Any Loan or group of Loans having the same proposed LIBOR Period to
be made or continued as, or converted into, a LIBOR Loan must be in a minimum
amount of $5,000,000 and integral multiples of $500,000 in excess of such
amount.  Any such election must be made by 11:00 a.m. (New York time) on the
third (3rd) Business Day prior to (1) the date of any proposed Advance which is
to bear interest at the LIBOR Rate, (2) the end of each LIBOR Period with
respect to any LIBOR Loans to be continued as such, or (3) the date on which
Borrower Representative wishes to convert any Index Rate Loan to a LIBOR Loan
for a LIBOR Period designated by Borrower Representative in such election.  If
no election is received with respect to a LIBOR Loan by 11:00 a.m. (New York
time) on the third (3rd) Business Day prior to the end of the LIBOR Period with
respect thereto (or if a Default or an Event of Default has occurred and is
continuing or if the additional conditions precedent set forth in Section 2.2
                                                                  -----------
shall not have been satisfied), that LIBOR Loan shall be converted to an Index
Rate Loan at the end of its LIBOR Period.  Borrower Representative must make
such election by notice to Agent in writing, by telecopy or overnight courier.
In the case of any conversion or continuation, such election must be made
pursuant to a written notice (a "Notice of Conversion/Continuation") in the form
                                 ---------------------------------
of Exhibit 1.5(e).
   --------------

                                       8
<PAGE>

          (f) Notwithstanding anything to the contrary set forth in this Section
                                                                         -------
1.5, if a court of competent jurisdiction determines in a final order that the
---
rate of interest payable hereunder exceeds the highest rate of interest
permissible under law (the "Maximum Lawful Rate"), then so long as the Maximum
                            -------------------
Lawful Rate would be so exceeded, the rate of interest payable hereunder shall
be equal to the Maximum Lawful Rate; provided, however, that if at any time
thereafter the rate of interest payable hereunder is less than the Maximum
Lawful Rate, Borrowers shall continue to pay interest hereunder at the Maximum
Lawful Rate until such time as the total interest received by Agent, on behalf
of Lenders, is equal to the total interest that would have been received had the
interest rate payable hereunder been (but for the operation of this paragraph)
the interest rate payable since the Closing Date as otherwise provided in this
Agreement. Thereafter, interest  hereunder shall be paid at the rate(s) of
interest and in the manner provided in Sections 1.5(a) through (e), unless and
                                       ---------------         ---
until the rate of interest again exceeds the Maximum Lawful Rate, and at that
time this paragraph shall again apply.  In no event shall the total interest
received by any Lender pursuant to the terms hereof exceed the amount that such
Lender could lawfully have received had the interest due hereunder been
calculated for the full term hereof at the Maximum Lawful Rate.  If the Maximum
Lawful Rate is calculated pursuant to this paragraph, such interest shall be
calculated at a daily rate equal to the Maximum Lawful Rate divided by the
number of days in the year in which such calculation is made.  If,
notwithstanding the provisions of this Section 1.5(f), a court of competent
                                       --------------
jurisdiction shall finally determine that a Lender has received interest
hereunder in excess of the Maximum Lawful Rate, Agent shall, to the extent
permitted by applicable law, promptly apply such excess in the order specified
in Section 1.11 and thereafter shall refund any excess to Borrowers or as a
   ------------
court of competent jurisdiction may otherwise order.

          1.6  Eligible Accounts.  All of the Accounts owned by each Borrower
               -----------------
and reflected in the most recent Borrowing Base Certificate delivered by
Borrower Representative on behalf of all Borrowers to Agent shall be "Eligible
                                                                      --------
Accounts" for purposes of this Agreement, except any Account to which any of the
--------
exclusionary criteria set forth below applies.  Agent shall have the right to
establish, modify or eliminate Reserves against Eligible Accounts from time to
time in its reasonable credit judgment.  In addition, Agent reserves the right,
at any time and from time to time after the Closing Date, to adjust any of the
criteria set forth below, to establish new criteria and to adjust advance rates
or criteria with respect to Eligible Accounts, in its reasonable credit
judgment, subject to the approval of Supermajority Lenders in the case of
changes in advance rates or criteria which have the effect of making more credit
available.  Eligible Accounts shall not include any Account of any Borrower:

          (a) that does not arise from the sale of goods or the performance of
services by such Borrower in the ordinary course of its business;

          (b) (i) upon which such Borrower's right to receive payment is not
absolute or is contingent upon the fulfillment of any condition that has not
been fulfilled at the time of determination of eligibility or (ii) as to which
such Borrower is not able to bring suit or otherwise enforce its remedies
against the Account Debtor through judicial process or (iii) if the Account
represents a progress billing consisting of an invoice for goods sold or used or
services rendered

                                       9
<PAGE>

pursuant to a contract under which the Account Debtor's obligation to pay that
invoice is subject to such Borrower's completion of further performance under
such contract or is subject to the equitable lien of a surety bond issuer;

          (c) in the event that any defense, counterclaim, setoff or dispute is
asserted as to such Account (but only to the extent of such defense,
counterclaim, setoff or dispute);

          (d) that is not a true and correct statement of bona fide indebtedness
incurred in the amount of the Account for merchandise sold to or services
rendered and accepted by the applicable Account Debtor;

          (e) with respect to which an invoice, reasonably acceptable to Agent
in form and substance, has not been sent to the applicable Account Debtor;

          (f) that (i) is not owned by such Borrower or (ii) is subject to any
right, claim, security interest or other interest of any other Person, other
than Liens in favor of Agent, on behalf of itself and Lenders and Permitted
Encumbrances described in clause (a) of the definition thereof;

          (g) that arises from a sale to any director, officer, other employee
or Affiliate of any Credit Party;

          (h) that is the obligation of an Account Debtor that is the United
States government or a political subdivision thereof, or any state, county or
municipality (other than the City of Chicago) or department, agency or
instrumentality thereof unless Agent, in its sole discretion, has agreed to the
contrary in writing and such Borrower, if necessary, has complied with respect
to such obligation with the Federal Assignment of Claims Act of 1940, or any
applicable state, county or municipal law restricting assignment of such
obligation;

          (i) that is the obligation of an Account Debtor located in a foreign
country other than Canada (excluding the provinces of Quebec, Newfoundland, the
Northwest Territories and the Territory of Nunavit) unless (i) payment thereof
is assured by a letter of credit assigned and delivered to Agent, reasonably
satisfactory to Agent as to form, amount and issuer or (ii)(A) Agent's Lien
thereon, on behalf of itself and Lenders, is a first priority perfected Lien and
Agent has received documents reflecting and perfecting such Lien, in form and
substance reasonably acceptable to Agent, (B) Agent is satisfied, in its
reasonable credit judgment, with the collectibility and enforceability of such
Account and Lien and (C) Agent is otherwise satisfied, in its reasonable credit
judgment, with such Account Debtor and such foreign country (including, without
limitation, the laws of such foreign country for the benefit of secured
creditors and the business realities of being a secured creditor lending on
Accounts owing from an Account Debtor located in such foreign country);

          (j) to the extent such Borrower or any Subsidiary thereof is liable
for goods sold or services rendered by the applicable Account Debtor to such
Borrower or any Subsidiary thereof but only to the extent of the potential
offset;

                                       10
<PAGE>

          (k) that arises with respect to goods that are delivered on a bill-
and-hold, cash-on-delivery basis or placed on consignment, guaranteed sale or
other terms by reason of which the payment by the Account Debtor is or may be
conditional;

          (l) that is in default; provided, that, without limiting the
generality of the foregoing, an Account shall be deemed in default upon the
occurrence of any of the following:

               (i) the Account is not paid within ninety (90) days following its
original invoice date;

               (ii) the Account Debtor obligated upon such Account suspends
business, makes a general assignment for the benefit of creditors or fails to
pay its debts generally as they come due; or

               (iii) a petition is filed by or against any Account Debtor
obligated upon such Account under any bankruptcy law or any other federal, state
or foreign (including any provincial) receivership, insolvency relief or other
law or laws for the relief of debtors;

          (m) that is the obligation of an Account Debtor if fifty percent (50%)
or more of the dollar amount of all Accounts owing by that Account Debtor are
ineligible under the criteria set forth in Section 1.6(1)(i);
                                           -----------------

          (n) as to which Agent's Lien thereon, on behalf of itself and Lenders,
is not a first priority perfected Lien;

          (o) as to which any of the representations or warranties pertaining to
Accounts set forth in this Agreement, the Security Agreement or any other Loan
Document is untrue;

          (p) to the extent such Account is evidenced by a judgment, Instrument
or Chattel  Paper;

          (q) to the extent that such Account, together with all other Accounts
owing by such Account Debtor and its Affiliates as of any date of determination
exceeds fifteen percent (15%) of all Eligible Accounts; or

          (r) that is payable in any currency other than Dollars unless (i) such
Account is payable in Canadian Dollars, (ii) at least $500,000 (or the foreign
currency equivalent thereof) of Accounts are payable in Canadian Dollars, and
(iii) Borrower has hedged all foreign currency risks of having such Account
payable in Canadian Dollars pursuant to a hedge agreement on terms and with
provisions reasonably satisfactory to Agent and Agent, on behalf of itself and
Lenders, is a direct beneficiary of such hedge agreement; provided, however,
                                                          --------  -------
that the maximum amount of Accounts payable in Canadian Dollars, in the
aggregate, which are included as Eligible Accounts pursuant to this clause (r)
shall in no event exceed $10,000,000 (or the foreign currency equivalent
thereof).

                                       11
<PAGE>

          1.7  Eligible Vehicles.  All of the Vehicles owned by the Borrowers
               -----------------
and reflected in the most recent Borrowing Base Certificate delivered by
Borrower Representative on behalf of Borrowers to Agent shall be "Eligible
                                                                  --------
Vehicles" for purposes of this Agreement, except any Vehicles to which any of
--------
the exclusionary criteria set forth below applies.  Agent shall have the right
to establish, modify or eliminate Reserves against Eligible Vehicles from time
to time in its reasonable credit judgment.  In addition,  Agent reserves the
right, at any time and from time to time after the Closing Date, to adjust the
criteria set forth below, to establish new criteria and to adjust advance rates
or criteria with respect to Eligible Vehicles, in its reasonable credit
judgment, subject to the approval of Supermajority Lenders in the case of
adjustments in advance rates or criteria which have the effect of making more
credit available.  Eligible Vehicles shall not include any Vehicle or Vehicles
of any Borrower that:

          (a) is not owned by such Borrower free and clear of all Liens (other
than Permitted Encumbrances described in clause (a) of the definition thereof)
and rights of any other Person except the Liens in favor of Agent, on behalf of
itself and Lenders;

          (b) (i) is not located on premises owned or leased by such Borrower
and set forth in Disclosure Schedule 3.2, or (ii) is located at a leased
                 -----------------------
location unless Agent has given its prior consent thereto and unless either (x)
a reasonably satisfactory landlord waiver has been delivered to Agent, or (y) if
required pursuant to Section 5.9, Reserves have been established with respect
                     -----------
thereto as provided in Section 5.9, or (iii) is stored with a bailee or
                       -----------
warehouseman unless a reasonably satisfactory bailee or warehouseman's letter
has been delivered to Agent, or (iv) is located at an owned location subject to
a mortgage in favor of a lender other than Agent unless a reasonably
satisfactory mortgagee waiver has been delivered to Agent, or (v) is located at
any site if the aggregate book value of Vehicles at any such location is less
than $50,000, unless, in each case, such Vehicle is in transit and being
operated in the ordinary course of such Borrower's business;

          (c) is not covered by a certificate of title issued by the appropriate
state Governmental Authority which has been delivered to Agent and for which
subparagraph (f) of this Section 1.7 has been met;
----------------         -----------

          (d) in Agent's reasonable determination, is unusable, unsaleable or
unfit for sale;

          (e) is not of a type used in the ordinary course of such Borrower's
business in accordance with past practices;

          (f) is not subject to a first priority lien in favor of Agent on
behalf of itself and Lenders;

          (g) does not comply with any of the representations or warranties
pertaining to Vehicles set forth in the Loan Documents;

                                       12
<PAGE>

          (h) to the extent the value of such Vehicle consists of costs
associated with "freight-in" charges, if any; or

          (i) is not covered by casualty and liability insurance acceptable to
Agent in its reasonable credit judgment.

          1.8  Cash Management Systems.  On or prior to the  Closing Date,
               -----------------------
Borrowers will establish and will maintain until the Termination Date, the cash
management systems described in Annex C (the "Cash Management Systems").
                                -------       -----------------------

          1.9  Fees.
               ----

          (a) Borrowers shall pay to GE Capital, individually, the Fees
specified in that certain fee letter dated as of even date herewith among
Borrowers and GE Capital (the "GE Capital Fee Letter"), at the times specified
                               ---------------------
for payment therein.

          (b) As additional compensation for the Lenders, Borrowers shall pay to
Agent, for the ratable benefit of such Lenders, in arrears, on the first
Business Day of each month prior to the Commitment Termination Date and on the
Commitment Termination Date, a Fee for Borrowers' non-use of available funds in
an amount equal to .375 percent (.375%) per annum (calculated on the basis of a
360 day year for actual days elapsed) multiplied by the difference between (x)
the Maximum Amount (as it may be reduced from time to time) and (y) the average
for the period of the daily closing balance of the Revolving Loan outstanding
during the period for which such Fee is due.

          (c) If Borrowers reduce or terminate the Commitment, whether
voluntarily or involuntarily and whether before or after acceleration of the
Obligations, Borrowers shall pay to Agent, for the benefit of Lenders as
liquidated damages and compensation for the costs of being prepared to make
funds available hereunder an amount equal to the Applicable Percentage (as
defined below) multiplied by the principal amount of the reductions or
termination of the Commitment.  As used herein, the term "Applicable Percentage"
shall mean (x) one percent (1.0%), in the case of a reduction or termination on
or prior to the first anniversary of the Closing Date, (y) one half of one
percent (.50%), in the case of a reduction or termination after the first
anniversary of the Closing Date but on or prior to the second anniversary
thereof, and (z) zero percent (0%), in the case of a reduction or termination
after the second anniversary of the Closing Date.  The Credit Parties agree that
the Applicable Percentages are a reasonable calculation of Lenders' lost profits
in view of the difficulties and impracticality of determining actual damages
resulting from an early termination of the Commitments.  Notwithstanding the
foregoing, no prepayment fee shall be payable by Borrowers upon a mandatory
prepayment made pursuant to Sections 1.3(b) or 1.16(c); provided that Borrowers
                            ---------------    -------
do not permanently reduce or terminate the Commitment upon any such prepayment
and, in the case of prepayments made pursuant to Sections 1.3(b)(ii) or
                                                 -------------------
(b)(iii), the transaction giving rise to the applicable prepayment is expressly
--------
permitted under Section 6.
                ---------

          (d) Borrowers shall pay to Agent, for the ratable benefit of Lenders,
the Letter of Credit Fee as provided in Annex B.
                                        -------

                                       13
<PAGE>

          1.10  Receipt of Payments.  Borrowers shall make each payment under
                -------------------
this Agreement not later than 2:00 p.m. (New York time) on the day when due in
immediately available funds in Dollars to the Collection Account.  For purposes
of determining Borrowing Availability as of any date, all payments shall be
deemed received on the Business Day on which immediately available funds
therefor are received in the Collection Account prior to 2:00 p.m. New York
time.  Payments received after 2:00 p.m. New York time on any Business Day or on
a day that is not a Business Day shall be deemed to have been received on the
following Business Day.

          1.11  Application and Allocation of Payments
                --------------------------------------

          (a) So long as no Default or Event of Default has occurred and is
continuing, voluntary prepayments shall be applied as determined by Borrower
Representative, subject to the provisions of Section 1.3(a); and mandatory
prepayments shall be applied as set forth in Sections 1.3(c) and 1.3(d), subject
                                             ---------------     ------
to the provisions of Section 1.3(f).  As to each other payment, and as to all
                     --------------
payments made when a Default or Event of Default has occurred and is continuing
or following the Commitment Termination Date, each Borrower hereby irrevocably
waives the right to direct the application of any and all payments received from
or on behalf of such Borrower, and each Borrower hereby irrevocably agrees that
Agent shall have the continuing exclusive right to apply any and all such
payments against the Obligations of Borrowers as Agent may deem advisable
notwithstanding any previous entry by Agent in the Loan Account or any other
books and records.  In the absence of a specific determination by Agent with
respect thereto, payments shall be applied to amounts then due and payable in
the following order: (1) to Fees and Agent's expenses reimbursable hereunder;
(2) to interest on the Loans, ratably in proportion to the interest accrued as
to each Loan; (3) to principal payments on the Loans and to provide cash
collateral for Letter of Credit Obligations in the manner described in Annex B,
                                                                       -------
ratably to the aggregate, combined principal balance of the Loans and
outstanding Letter of Credit Obligations; and (4) to all other Obligations,
including expenses of Lenders to the extent reimbursable under Section 11.3.
                                                               ------------

          (b) Agent is authorized to, and at its sole election may, charge to
the Revolving Loan balance on behalf of each or any Borrower and cause to be
paid all Fees, expenses, Charges, costs (including insurance premiums in
accordance with Section 5.4(a)) and interest owing by Borrowers under this
                --------------
Agreement or any of the other Loan Documents if and to the extent Borrowers fail
to pay promptly any such amounts as and when due.  At Agent's option and to the
extent permitted by law, any charges so made at any time shall constitute part
of the Revolving Loan hereunder, even if the amount of such charges exceed
Borrowing Availability at such time.

          1.12  Loan Account and Accounting.  Agent shall maintain a loan
                ---------------------------
account (the "Loan Account") on its books to record:  all Advances, all payments
              ------------
made by Borrowers, and all other debits and credits as provided in this
Agreement with respect to the Loans or any other Obligations.  All entries in
the Loan Account shall be made in accordance with Agent's customary accounting
practices as in effect from time to time. The balance in the Loan Account, as
recorded on Agent's most recent printout or other written statement, shall,
absent manifest error, be presumptive evidence of the amounts

                                       14
<PAGE>

due and owing to Agent and Lenders by each Borrower; provided that any failure
to so record or any error in so recording shall not limit or otherwise affect
any Borrower's duty to pay the Obligations. Agent shall render to Borrower
Representative a monthly accounting of transactions with respect to the Loans
setting forth the balance of the Loan Account for the immediately preceding
month. Unless Borrower Representative notifies Agent in writing of any objection
to any such accounting (specifically describing the basis for such objection),
within thirty (30) days after the date thereof, each and every such accounting
shall (absent manifest error) be deemed final, binding and conclusive on
Borrowers in all respects as to all matters reflected therein. Only those items
expressly objected to in such notice shall be deemed to be disputed by
Borrowers. Notwithstanding any provision herein contained to the contrary, any
Lender may elect (which election may be revoked) to dispense with the issuance
of Notes to that Lender and may rely on the Loan Account as evidence of the
amount of Obligations from time to time owing to it.

          1.13  Indemnity
                ---------

          (a) Each Credit Party that is a signatory hereto shall jointly and
severally indemnify and hold harmless each of Agent, Lenders and their
respective Affiliates, and each such Person's respective officers, directors,
employees, attorneys, agents and representatives (each, an "Indemnified
                                                            -----------
Person"), from and against any and all suits, actions, proceedings, claims,
damages, losses, liabilities and expenses (including reasonable attorneys' fees
and disbursements and other costs of investigation or defense, including those
incurred upon any appeal) that may be instituted or asserted against or incurred
by any such Indemnified Person as the result of credit having been extended,
suspended or terminated under this Agreement and the other Loan Documents and
the administration of such credit, and in connection with or arising out of the
transactions contemplated hereunder and thereunder and any actions or failures
to act in connection therewith, including any and all Environmental Liabilities
and reasonable legal costs and expenses arising out of or incurred in connection
with disputes between or among any parties to any of the Loan Documents
(collectively, "Indemnified Liabilities"); provided, that no such Credit Party
                -----------------------
shall be liable for any indemnification to an Indemnified Person to the extent
that any such suit, action, proceeding, claim, damage, loss, liability or
expense results from such Indemnified Person's gross negligence or willful
misconduct.  NO INDEMNIFIED PERSON SHALL BE RESPONSIBLE OR LIABLE TO ANY OTHER
PARTY TO ANY LOAN DOCUMENT, ANY SUCCESSOR, ASSIGNEE OR THIRD PARTY BENEFICIARY
OF SUCH PERSON OR ANY OTHER PERSON ASSERTING CLAIMS DERIVATIVELY THROUGH SUCH
PARTY, FOR INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHICH MAY BE
ALLEGED AS A RESULT OF CREDIT HAVING BEEN EXTENDED, SUSPENDED OR TERMINATED
UNDER ANY LOAN DOCUMENT OR AS A RESULT OF ANY OTHER TRANSACTION CONTEMPLATED
HEREUNDER OR THEREUNDER.

          (b) To induce Lenders to provide the LIBOR Rate option on the terms
provided herein, if (i) any LIBOR Loans are repaid in whole or in part prior to
the last day of any applicable LIBOR Period (whether that repayment is made
pursuant to any provision of this Agreement or any other Loan Document or occurs
as a result of acceleration, by operation of law

                                       15
<PAGE>

or otherwise); (ii) any Borrower shall default in payment when due of the
principal amount of or interest on any LIBOR Loan; (iii) any Borrower shall
default in making any borrowing of, conversion into or continuation of LIBOR
Loans after Borrower Representative has given notice requesting the same in
accordance herewith; or (iv) any Borrower shall fail to make any prepayment of a
LIBOR Loan after Borrower Representative has given a notice thereof in
accordance herewith, then Borrowers shall jointly and severally indemnify and
hold harmless each Lender from and against all losses, costs and expenses
resulting from or arising from any of the foregoing. Such indemnification shall
include any loss (including loss of margin) or expense arising from the
reemployment of funds obtained by it or from fees payable to terminate deposits
from which such funds were obtained. For the purpose of calculating amounts
payable to a Lender under this subsection, each Lender shall be deemed to have
actually funded its relevant LIBOR Loan through the purchase of a deposit
bearing interest at the LIBOR Rate in an amount equal to the amount of that
LIBOR Loan and having a maturity comparable to the relevant LIBOR Period;
provided, that each Lender may fund each of its LIBOR Loans in any manner it
sees fit, and the foregoing assumption shall be utilized only for the
calculation of amounts payable under this subsection. This covenant shall
survive the termination of this Agreement and the payment of the Notes and all
other amounts payable hereunder. As promptly as practicable under the
circumstances, each Lender shall provide Borrower Representative with its
written calculation of all amounts payable pursuant to this Section 1.13(b), and
such calculation shall, absent manifest error, be binding on the parties hereto
unless Borrower Representative shall object in writing within thirty (30)
Business Days of receipt thereof, specifying the basis for such objection in
detail.

          1.14  Access.   Each Credit Party that is a party hereto shall, during
                ------
normal business hours, from time to time upon one (1) Business Day's prior
notice as frequently as Agent determines to be appropriate (following the
Closing Date, in the case of clauses (a), (b) and (c) not to exceed four (4)
                             -----------  ---     ---
times per Fiscal Year in the absence of a continuing Default or Event of
Default): (a) provide Agent and any of its officers, employees and agents access
to its properties, facilities, Vehicles, advisors and employees (including
officers) of each Credit Party and to the Collateral, (b) permit Agent and any
of its officers, employees and agents, to inspect, audit and make extracts from
any Credit Party's books and records, (c) permit Agent and its officers,
employees and agents, to inspect, review, evaluate and make test verifications
and counts of the Accounts, Vehicles and other Collateral of any Credit Party,
and (d) permit Agent and any of its officers, employees and agents, to conduct
new and/or updated appraisals (following the Closing Date, not to exceed one (1)
per Fiscal Year in the absence of a continuing Default or Event of Default) of
the Vehicles of the Borrowers; provided that such appraisal shall not include
                               -------- ----
any Vehicles purchased by any Borrower within the twelve (12) month period
immediately preceding the date of such appraisal.  If a Default or Event of
Default has occurred and is continuing or if access is necessary to preserve or
protect the Collateral as determined by Agent in its reasonable credit judgment,
each such Credit Party shall provide such access to Agent and to each Lender at
all times and without advance notice.  Furthermore, so long as any Event of
Default has occurred and is continuing, Borrowers shall provide Agent and each
Lender with access to their suppliers and customers.  Each Credit Party shall
make available to Agent and its

                                       16
<PAGE>

counsel, as quickly as is possible under the circumstances, originals or copies
of all books and records that Agent may reasonably request. Each Credit Party
shall deliver any document or instrument necessary for Agent, as it may from
time to time reasonably request, to obtain records from any service bureau or
other Person that maintains records for such Credit Party, and shall maintain
duplicate records or supporting documentation on media, including computer tapes
and discs owned by such Credit Party. Agent will give Lenders at least ten (10)
days' prior written notice of regularly scheduled audits and, to the extent
practicable, reasonable prior notice of any other visits made by Agent pursuant
to this Section 1.14. Representatives of other Lenders may accompany Agent's
        ------------
representatives on regularly scheduled audits and any other visits made by Agent
pursuant to this Section 1.14 at no charge to Borrowers.
                 ------------

          1.15  Taxes.
                -----

          (a) Any and all payments by each Borrower hereunder (including any
payments made pursuant to Section 12) or under the Notes shall be made, in
                          ----------
accordance with this Section 1.15, free and clear of and without deduction for
                     ------------
any and all present or future Taxes.  If any Borrower shall be required by law
to deduct any Taxes from or in respect of any sum payable hereunder (including
any sum payable pursuant to Section 12) or under the Notes, (i) the sum payable
                            ----------
shall be increased as much as shall be necessary so that after making all
required deductions (including deductions applicable to additional sums payable
under this Section 1.15) Agent or Lenders, as applicable, receive an amount
           ------------
equal to the sum they would have received had no such deductions been made, (ii)
such Borrower shall make such deductions, and (iii) such Borrower shall pay the
full amount deducted to the relevant taxing or other authority in accordance
with applicable law.  Within thirty (30) days after the date of any payment of
Taxes, Borrower Representative shall furnish to Agent the original or a
certified copy of a receipt evidencing payment thereof.

          (b) Each Credit Party that is a signatory hereto shall jointly and
severally indemnify and, within ten (10) days of demand therefor, pay Agent and
each Lender for the full amount of Taxes (including any Taxes imposed by any
jurisdiction on amounts payable under this Section 1.15) paid by Agent or such
                                           ------------
Lender, as appropriate, and any liability (including penalties, interest and
expenses) arising therefrom or with respect thereto, whether or not such Taxes
were correctly or legally asserted.

          (c) If any Lender or Agent shall become aware that it is entitled to
claim a refund from a Governmental Authority in respect of Taxes as to which it
has been indemnified by a Credit Party, or with respect to which a Credit Party
has paid additional amounts, pursuant to this Section 1.15, it shall promptly
                                              ------------
notify the Credit Party of the availability of such refund or claim and shall,
within 30 days after receipt of a request by the Credit Party, make a claim to
such Governmental Authority for such refund.  If any Lender or Agent receives a
refund (including pursuant to a claim for refund made pursuant to the preceding
sentence) in respect of any Taxes as to which it has been indemnified by a
Credit Party or with respect to which a Credit Party has paid additional amounts
pursuant to this Section 1.15, it shall within 30 days from the date of such
                 ------------
receipt pay over such refund to the Credit Party (but only to the extent of
indemnity payments made, or additional amounts paid, by the Credit Party under
this Section 1.15 giving
     ------------

                                       17
<PAGE>

rise to such refund and provided that no Default or Event of Default has
occurred and is continuing and subject to the right of Agent and Lenders to
apply such refund to any other Obligations which are then due and payable);
provided, further that the Credit Party, upon the request of such Lender or
Agent, agrees to repay the amount paid over to the Credit Party to such Lender
or Agent in the event such Lender or Agent is required to repay such refund to
such Governmental Authority.

          (d) Each Lender (including transferees and assignees under Section
                                                                     -------
9.1) organized under the laws of a jurisdiction outside the United States (a
"Foreign Lender") as to which payments to be made under this Agreement or under
---------------
the Notes are wholly exempt from United States withholding tax under an
applicable statute or tax treaty shall provide to Borrowers and Agent a properly
completed and executed IRS Form W-8EC1 or Form W-8BEN or other applicable form,
certificate or document (or subsequent versions thereof or successors thereto)
prescribed by the IRS or the United States certifying as to such Foreign
Lender's entitlement to such exemption (a "Certificate of Exemption").  Each
                                           ------------------------
Foreign Lender hereby represents as of the date of this Agreement that, under
applicable law and treaties in effect on the date of this Agreement, no United
States federal taxes will be required to be withheld by any Credit Party or
Agent with respect to any payments to be made to such Foreign Lender in respect
of this Agreement.  Any foreign Person that seeks to become a Lender under this
Agreement shall provide a Certificate of Exemption to Borrowers and Agent prior
to becoming a Lender hereunder certifying that at such time payments to be made
to such foreign Person under this Agreement or under the Notes are wholly exempt
from United States withholding tax; to the extent that any foreign Person is
unable to provide such a Certificate of Exemption, such foreign Person shall not
be entitled to become a Lender hereunder.  Each Lender which delivers to
Borrower and Agent any Certificate of Exemption pursuant to this Section 1.15(d)
                                                                 ---------------
further undertakes to deliver to Borrowers and Agent a new Certificate of
Exemption on or before the date that the most recent Certificate of Exemption
previously delivered by it to Borrowers or Agent expires or becomes obsolete or
after the occurrence of any event requiring a change in such previously
delivered Certificate of Exemption, and such extensions or renewals thereof as
may reasonably be requested by Borrowers or Agent, unless any change in law,
rule, regulation, treaty or directive, or in the interpretation or application
thereof, has occurred prior to the date on which any such delivery would
otherwise be required which renders all such Certificates of Exemption
inapplicable or which would prevent such Lender from duly completing and
delivering any such Certificate of Exemption with respect to it and such Lender
advises Borrowers and Agent that payments to be made under this Agreement or the
Notes to it are not exempt from United States withholding taxes.
Notwithstanding any provision of Section 1.15(a) and 1.15(b) to the contrary, no
                                 ---------------     -------
Borrower or Credit Party shall have any obligation to pay any amount to or for
the account of Lender on account of any Taxes pursuant to Sections 1.15(a) and
                                                          ----------------
1.15(b) (including, without limitation, the second sentence of Section 1.15(a))
-------                                                        ---------------
to the extent that such amount results from (i) failure of any Lender to comply
with its obligations pursuant to this Section 1.15(d) or (ii) any representation
                                      ---------------
or warranty made or deemed to be made by the Lender pursuant to this Section
                                                                     -------
1.15(d) proving to have been incorrect, false or misleading in any material
-------
respect when so made or deemed to be made.

                                       18
<PAGE>

          (e) Each Lender agrees to use reasonable efforts (including reasonable
efforts to change the applicable lending office) to avoid or to minimize any
amounts which might otherwise by payable pursuant to this Section 1.15;
                                                          ------------
provided, however, that such efforts shall not cause the imposition on such
--------  -------
Lender of any additional costs or legal or regulatory burdens deemed by such
Lender to be material or otherwise be deemed by such Lender in its sole
discretion to be disadvantageous to it or contrary to is policies.

          1.16  Capital Adequacy; Increased Costs; Illegality
                ---------------------------------------------

          (a) If any Lender shall have determined that any law, treaty,
governmental (or quasi-governmental) rule, regulation, guideline or order
regarding capital adequacy, reserve requirements or similar requirements or
compliance by any Lender with any request or directive regarding capital
adequacy, reserve requirements or similar requirements (whether or not having
the force of law), in each case, adopted after the Closing Date, from any
central bank or other Governmental Authority increases or would have the effect
of increasing the amount of capital, reserves or other funds required to be
maintained by such Lender and thereby reducing the rate of return on such
Lender's capital as a consequence of its obligations hereunder, then Borrowers
shall from time to time upon demand by such Lender (with a copy of such demand
to Agent) pay to Agent, for the account of such Lender, additional amounts
sufficient to compensate such Lender for such reduction.  A certificate as to
the amount of that reduction and showing the basis of the computation thereof
submitted by such Lender to Borrower Representative and to Agent shall, absent
manifest error, be final, conclusive and binding for all purposes.

          (b) If, due to either (i) the introduction of or any change in any law
or regulation (or any change in the interpretation thereof) or (ii) the
compliance with any guideline or request from any central bank or other
Governmental Authority (whether or not having the force of law), in each case
adopted after the Closing Date, there shall be any increase in the cost to any
Lender of agreeing to make or making, funding or maintaining any Loan, then
Borrowers shall from time to time, upon demand by such Lender (with a copy of
such demand to Agent), pay to Agent for the account of such Lender additional
amounts sufficient to compensate such Lender for such increased cost.  A
certificate as to the amount of such increased cost, submitted to Borrower
Representative and to Agent by such Lender, shall be conclusive and binding on
Borrowers for all purposes, absent manifest error.  Each Lender agrees that, as
promptly as practicable after it becomes aware of any circumstances referred to
above which would result in any such increased cost, the affected Lender shall,
to the extent not inconsistent with such Lender's internal policies of general
application, use reasonable commercial efforts to minimize costs and expenses
incurred by it and payable to it by Borrowers pursuant to this Section 1.16(b).
                                                               ---------------

          (c) Notwithstanding anything to the contrary contained herein, if the
introduction of or any change in any law or regulation (or any change in the
interpretation thereof) shall make it unlawful, or any central bank or other
Governmental Authority shall assert that it is unlawful, for any Lender to agree
to make or to make or to continue to fund or maintain any LIBOR Loan, then,
unless that Lender is able to make or to continue to fund or to maintain such
LIBOR Loan at another branch or office of that Lender without, in that Lender's
opinion, adversely affecting it or its Loans or the income obtained therefrom,
on notice thereof and demand therefor by such Lender to Borrower Representative
through Agent, (i) the obligation of

                                       19
<PAGE>

such Lender to agree to make or to make or to continue to fund or maintain LIBOR
Loans shall terminate and (ii) each Borrower shall forthwith prepay in full all
outstanding LIBOR Loans owing by such Borrower to such Lender, together with
interest accrued thereon, unless Borrower Representative on behalf of such
Borrower, within five (5) Business Days after the delivery of such notice and
demand, converts all LIBOR Loans into Index Rate Loans.

          (d) Within fifteen (15) days after receipt by Borrower Representative
of written notice and demand from any Lender (an "Affected Lender") for payment
                                                  ---------------
of additional amounts or increased costs as provided in Sections 1.15(a),
                                                        ----------------
1.16(a) or 1.16(b), Borrower Representative  may, at its option, notify Agent
-------    -------
and such Affected Lender of its intention to replace the Affected Lender.  So
long as no Default or Event of Default has occurred and is continuing, Borrower
Representative, with the consent of Agent, may obtain, at Borrowers' expense, a
replacement Lender ("Replacement Lender") for the Affected Lender, which
                     ------------------
Replacement Lender must be reasonably satisfactory to Agent.  If Borrowers
obtain a Replacement Lender within ninety (90) days following notice of their
intention to do so, the Affected Lender must sell and assign its Loans and
Commitment to such Replacement Lender for an amount equal to the principal
balance of all Loans held by the Affected Lender and all accrued interest and
Fees with respect thereto through the date of such sale; provided, that
Borrowers shall have reimbursed such Affected Lender for the additional amounts
or increased costs that it is entitled to receive under this Agreement through
the date of such sale and assignment.  Notwithstanding the foregoing, Borrowers
shall not have the right to obtain a Replacement Lender if the Affected Lender
rescinds its demand for increased costs or additional amounts within fifteen
(15) days following its receipt of Borrowers' notice of intention to replace
such Affected Lender.  Furthermore, if Borrowers give a notice of intention to
replace and do not so replace such Affected Lender within ninety (90) days
thereafter, Borrowers' rights under this Section 1.16(d) shall terminate and
                                         ---------------
Borrowers shall promptly pay all increased costs or additional amounts demanded
by such Affected Lender pursuant to Sections 1.15(a), 1.16(a) and 1.16(b).
                                    ----------------  -------     -------

          1.17  Single Loan.  All Loans to each Borrower and all of the other
                ------------
Obligations of each Borrower arising under this Agreement and the other Loan
Documents including, without limitation, all guaranty Obligations, shall
constitute one general obligation of that Borrower secured, until the
Termination Date, by all of the Collateral.

2.  CONDITIONS PRECEDENT

          2.1  Conditions to the Initial Loans.  No Lender shall be obligated to
               --------------------------------
make any Loan or incur any Letter of Credit Obligations on the Closing Date, or
to take, fulfill, or perform any other action hereunder, until the following
conditions have been satisfied or provided for in a manner satisfactory to
Agent, or waived in writing by Agent and Lenders:

          (a) Credit Agreement; Loan Documents.  This Agreement or counterparts
              --------------------------------
hereof shall have been duly executed by, and delivered to, Borrowers, each other
Credit Party, if any, Agent and Lenders; and Agent shall have received such
documents, instruments,

                                       20
<PAGE>

agreements and legal opinions as Agent shall reasonably request in connection
with the transactions contemplated by this Agreement and the other Loan
Documents, including all those listed in the Closing Checklist attached hereto
as Annex D, each in form and substance reasonably satisfactory to Agent.

          (b) Repayment of  Prior Lender Obligations; Satisfaction of
              -------------------------------------------------------
Outstanding L/Cs.  (i)  Agent shall have received a fully executed original of a
----------------
pay-off letter reasonably satisfactory to Agent confirming that all of the Prior
Lender Obligations will be repaid in full from the proceeds of the initial
Revolving Credit Advance and all Liens upon any of the property of Borrowers or
any of their Subsidiaries in favor of Prior Lender shall be terminated by Prior
Lender immediately upon such payment; and (ii) all letters of credit issued or
guaranteed by Prior Lender shall have been cash collateralized, supported by a
guaranty of Agent or supported by a Letter of Credit issued pursuant to Annex B,
as mutually agreed upon by Agent, Borrowers and Prior Lender.

          (c) Approvals.  Agent shall have received (i) satisfactory evidence
              ---------
that the Credit Parties have obtained all material required consents and
approvals of all Persons including all requisite Governmental Authorities
(including, without limitation, that the waiting period specified in the Hart-
Scott-Rodino Antitrust Improvements Act of 1976, as amended from time to time,
including any accelerations or extensions thereof, shall have expired or been
terminated) to the execution, delivery and performance of this Agreement and the
other Loan Documents and the consummation of the Related Transactions or (ii) an
officer's certificate in form and substance reasonably satisfactory to Agent
affirming that no such consents or approvals are required.

          (d) Opening Liquidity. The sum of (i) Borrowers' cash on hand plus
              -----------------
(ii) the lesser of (x) the Maximum Amount and (y) the Borrowing Base, in each
case less the sum of Revolving Loans, after giving effect to the initial
Revolving Credit Advance made to each Borrower, the incurrence of any initial
Letter of Credit Obligations and the consummation of the Related Transactions
(on a pro forma basis, with trade payables being paid currently, and expenses
and liabilities being paid in the ordinary course of business and without
acceleration of sales) shall be no less than $14,000,000.

          (e) Payment of Fees. Borrowers shall have paid the Fees required to be
              ---------------
paid on the Closing Date in the respective amounts specified in Section 1.9
                                                                -----------
(including the Fees specified in the GE Capital Fee Letter), and shall have
reimbursed Agent for all fees, costs and expenses of closing presented as of the
Closing Date.

          (f) Capital Structure: Other Indebtedness.  The capital structure of
              -------------------------------------
each Credit Party and the terms and conditions of all Indebtedness of each
Credit Party shall be reasonably acceptable to Agent in its reasonable sole
discretion.

          (g) Due Diligence.  Agent shall have completed its legal due diligence
              -------------
review and roll forward of its previous collateral audit with results reasonably
satisfactory to Agent.

                                       21
<PAGE>

          (h) Equity Contributions.  On or prior to the Closing Date, KPS and
              --------------------
CFE shall have, respectively, contributed not less that $25,000,000 and
$2,000,000, respectively, in cash through the purchase of Preferred Stock on
terms and conditions reasonably acceptable to Agent.

          (i) Subordinated Debt.  On or prior to the Closing Date, URSI shall
              -----------------
have completed the Subordinated Debenture Restructuring.

          (j) Shareholder Approval.  The shareholders of URSI shall have
              --------------------
approved the Equity Transaction.

          2.2 Further Conditions to Each Loan. Except as otherwise expressly
              -------------------------------
provided herein, no Lender shall be obligated to fund any Advance, convert or
continue any Loan as a LIBOR Loan or incur any Letter of Credit Obligation, if,
as of the date thereof:

          (a) any representation or warranty by any Credit Party contained
herein or in any other Loan Document is untrue or incorrect as of such date,
except to the extent that such representation or warranty expressly relates to
an earlier date and except for changes therein expressly permitted or expressly
contemplated by this Agreement or such other Loan Document;

          (b) any event or circumstance having a Material Adverse Effect has
occurred since the date hereof as determined by the Requisite Lenders;

          (c) any Default or Event of Default has occurred and is continuing or
would result immediately after giving effect to any Advance or the incurrence of
any Letter of Credit Obligation, and the Agent or the Requisite Lenders shall
have determined not to make any Advance, convert or continue any Loan as a LIBOR
Loan or incur any Letter of Credit Obligation; or

          (d) after giving effect to any Advance (or the incurrence of any
Letter of Credit Obligations), the outstanding principal amount of the aggregate
Revolving Loan would exceed the lesser of the Borrowing Base and the Maximum
Amount.

The request and acceptance by any Borrower of the proceeds of any Advance, the
incurrence of any Letter of Credit Obligations or the conversion or continuation
of any Loan into, or as, a LIBOR Loan shall be deemed to constitute, as of the
date thereof, (i) a representation and warranty by Borrowers that the conditions
in this Section 2.2  have been satisfied and (ii) a reaffirmation by Borrowers
        -----------
of the cross-guaranty provisions set forth in Section 12 and of the granting and
                                              ----------
continuance of Agent's Liens, on behalf of itself and Lenders, pursuant to the
Collateral Documents.

3.  REPRESENTATIONS AND WARRANTIES

          To induce Lenders to make the Loans and to incur Letter of Credit
Obligations, the Credit Parties executing this Agreement, jointly and severally,
make the following representations and warranties to Agent and each Lender with
respect to all Credit Parties, each and all of which shall survive the execution
and delivery of this Agreement.

                                       22
<PAGE>

          3.1  Corporate Existence; Compliance with Law.  Each Credit Party (a)
               ----------------------------------------
is a corporation, limited liability company or limited partnership duly
organized, validly existing and in good standing under the laws of its
respective jurisdiction or organization set forth on Disclosure Schedule 3.1;
                                                     -----------------------
(b) is duly qualified to conduct business and is in good standing in each other
jurisdiction where its ownership or lease of property or the conduct of its
business requires such qualification, except where the failure to be so
qualified would not result in exposure to losses, damages or liabilities in
excess of $500,000; (c) has the requisite power and authority and the legal
right to own, pledge, mortgage or otherwise encumber and operate its properties,
to lease the property it operates under lease and to conduct its business as now
and proposed to be conducted; (d) subject to specific representations regarding
Environmental Laws, has all material licenses, permits, consents or approvals
from or by, and has made all material filings with, and has given all material
notices to, all Governmental Authorities having jurisdiction, to the extent
required for such ownership, operation and conduct; (e) is in compliance with
its charter and bylaws, partnership agreement or operating agreement, as
applicable; and (f) subject to specific representations set forth herein
regarding ERISA, Environmental Laws, tax and other laws, is in compliance with
all applicable provisions of law, except where the failure to comply,
individually or in the aggregate, could not reasonably be expected to have a
Material Adverse Effect.

          3.2  State of Incorporation, Executive Offices, Collateral Locations,
               ----------------------------------------------------------------
FEIN. As of the Closing Date, the state of incorporation, the current
----
location of each Credit Party's chief executive office and the warehouses and
premises at which any Collateral is located are set forth in Disclosure Schedule
                                                             -------------------
(3.2), and none of such locations has changed within the twelve (12) months
-----
preceding the Closing Date.  In addition, Disclosure Schedule (3.2) lists the
                                          -------------------------
federal employer identification number of each Credit Party.

          3.3  Corporate Power, Authorization, Enforceable Obligations. The
               -------------------------------------------------------
execution, delivery and performance by each Credit Party of the
Loan Documents to which it is a party and the creation of all Liens provided for
therein: (a) are within such Person's corporate power; (b) have been duly
authorized by all necessary corporate and shareholder action; (c) do not
contravene any provision of such Person's charter or bylaws; (d) do not violate
any applicable law or regulation, or any order or decree of any court or
Governmental Authority; (e) do not conflict with or result in the breach or
termination of, constitute a default under or accelerate or permit the
acceleration of any performance required by, any indenture, mortgage, deed of
trust, lease, agreement or other instrument to which such Person is a party or
by which such Person or any of its property is bound; (f) do not result in the
creation or imposition of any Lien upon any of the property of such Person other
than those in favor of Agent, on behalf of itself and Lenders, pursuant to the
Loan Documents; and (g) do not require the consent or approval of any
Governmental Authority or any other Person, except those referred to in Section
                                                                        -------
2.1(c), all of which will have been duly obtained, made or complied with prior
------
to the Closing Date, except in the case of clauses (d) and (e), any violations,
conflicts, breaches, terminations, defaults or accelerations that, individually
or in the aggregate, would not reasonably be expected to have a Material Adverse
Effect.  On or prior to the Closing Date each of the Loan Documents shall have
been duly executed and delivered by each Credit Party that is a party thereto
and each

                                       23
<PAGE>

such Loan Document shall then constitute a legal, valid and binding obligation
of such Credit Party enforceable against it in accordance with its terms,
subject to the effects of bankruptcy, insolvency, fraudulent conveyance,
reorganization, moratorium and other similar laws relating to or affecting
creditors' rights generally and general principles of equity (whether considered
in a proceeding in equity or at law).

          3.4  Financial Statements and Projections.  Except for the
               ------------------------------------
Projections, all Financial Statements concerning URSI, the other Borrowers and
their respective Subsidiaries that are referred to below have been prepared in
accordance with GAAP consistently applied throughout the periods covered (except
as disclosed therein and except, with respect to unaudited Financial Statements,
for the absence of footnotes and normal year-end audit adjustments) and present
fairly in all material respects the financial position of the Persons covered
thereby as at the dates thereof and the results of their operations and cash
flows for the periods then ended.

          (a) Financial Statements.  The following Financial Statements attached
              --------------------
hereto as Disclosure Schedule (3.4(a)) have been delivered on or prior to the
          ----------------------------
date hereof:

               (i) The audited consolidated balance sheets at December 31, 1997,
December 31, 1998 and December 31, 1999 and the related statements of income and
cash flows of URSI, the other Borrowers and their Subsidiaries for the Fiscal
Years then ended, certified by KPMG.

               (ii) The unaudited consolidated balance sheet(s) at May 31, 2000
and the related statement(s) of income and cash flows of URSI, the other
Borrowers and their Subsidiaries for the five Fiscal Months then ended.

          (b) Pro Forma.  The Pro Forma delivered on the date hereof and
              ---------
attached hereto as Disclosure Schedule (3.4(b)) was prepared by Borrowers giving
                   ---------------------------
pro forma effect to the Related Transactions, was based on the unaudited
consolidated balance sheets of Borrowers and their Subsidiaries dated May 31,
2000, and was prepared in accordance with and subject to such customary
adjustments thereto as would be required in accordance with GAAP.

          (c) Projections.  The Projections delivered on the date hereof and
              -----------
attached hereto as Disclosure Schedule (3.4(c)) have been prepared by Borrowers
                   ---------------------------
in light of the past operations of their businesses, and reflect projections for
the five (5) year period beginning on January 1, 2000 on a quarterly basis for
the first two (2) years of such period and on a year-by-year basis thereafter.
The Projections are based upon estimates and assumptions stated therein, all of
which Borrowers believe to be reasonable and fair in light of current conditions
and current facts known to Borrowers at the time of the preparation of such
Projections and, as of the Closing Date, reflect Borrowers' good faith and
reasonable estimates of the future financial performance of Borrowers and of the
other information projected therein for the period set forth therein, it being
recognized by Agent and Lenders that such Projections as to future events are
not to be viewed as facts and that actual results during the period covered by
the Projections may differ from projected results.

                                       24
<PAGE>

          3.5  Material Adverse Effect.  Except as set forth in Disclosure
               -----------------------                          ----------
Schedule (3.5), between December 31, 1999 and the Closing Date: (a) no Credit
--------------
Party has incurred any obligations, contingent or noncontingent liabilities,
liabilities for Charges, long-term leases or unusual forward or long-term
commitments that are not reflected in the Pro Forma and that, alone or in the
aggregate, could reasonably be expected to have a Material Adverse Effect, (b)
no contract, lease or other agreement or instrument has been entered into by any
Credit Party or has become binding upon any Credit Party's assets and no law or
regulation applicable to any Credit Party has been adopted that has had or could
reasonably be expected to have a Material Adverse Effect, and (c) no Credit
Party is in default and to the best of Borrowers' knowledge no third party is in
default under any material contract, lease or other agreement or instrument to
which any Credit Party is a party or by which any Credit Party is bound, that
alone or in the aggregate could reasonably be expected to have a Material
Adverse Effect.  Between December 31, 1999 and the Closing Date no event has
occurred, that alone or together with other events, could reasonably be expected
to have a Material Adverse Effect.

          3.6  Ownership of Property; Liens.  As of the Closing Date, the real
               ----------------------------
estate ("Real Estate") listed in Disclosure Schedule (3.6) constitutes all of
         -----------             -------------------------
the real property owned, leased, subleased, or used by any Credit Party.  Each
Credit Party owns good and marketable fee simple title to all of its owned Real
Estate, subject to Permitted Encumbrances, and valid and marketable leasehold
interests in all of its leased Real Estate, subject to Permitted Encumbrances,
all as described on Disclosure Schedule (3.6), and copies of all such leases or
                    -------------------------
a summary of terms thereof reasonably satisfactory to Agent have been delivered
or made available to Agent.  Disclosure Schedule (3.6) further describes any
                             -------------------------
Real Estate with respect to which any Credit Party is a lessor or sublessor or
assignor of a leasehold estate as of the Closing Date.  Each Credit Party also
has good and marketable title to, or valid leasehold interests in, all of its
personal property and assets (excluding Intellectual Property).  As of the
Closing Date, none of the properties and assets of any Credit Party are subject
to any Liens other than Permitted Encumbrances, and there are no facts,
circumstances or conditions  known to any Credit Party that may result in any
Liens (including Liens arising under Environmental Laws) other than Permitted
Encumbrances.  Except as set forth in Disclosure Schedule (3.6), each Credit
                                      -------------------------
Party has good and marketable title to all of its Vehicles, free and clear of
any Liens.  Except as set forth in Disclosure Schedule (3.6), none of such
                                   -------------------------
Vehicles is subject to any lease or other similar arrangement.  As of the
Closing Date Disclosure Schedule (3.6) contains a true, complete and accurate
             -------------------------
listing of all vehicle titles (with specificity, including vehicle
identification numbers) for each and every Vehicle owned by any Credit Party as
of June 30, 2000.  Within twenty (20) days following the Closing Date, Borrower
Representative shall deliver to Agent a revised Disclosure Schedule (3.6)
                                                -------------------------
setting forth a true, complete and accurate listing of all vehicle titles (with
specificity, including vehicle identification numbers) for each and every
Vehicle owned by any Credit Party as of the Closing Date.  Except as set forth
in Disclosure Schedule (3.6), each Credit Party has received all deeds,
   -------------------------
assignments, waivers, consents, nondisturbance and attornment or similar
agreements, bills of sale and other documents, and has duly effected all
recordings, filings and other actions necessary to establish, protect and
perfect

                                       25
<PAGE>

such Credit Party's right, title and interest in and to all such Real
Estate, Vehicles and other properties and assets.  Disclosure Schedule (3.6)
                                                   -------------------------
also describes any purchase options, rights of first refusal or other similar
contractual rights pertaining to any Real Estate.  As of the Closing Date, no
portion of any Credit Party's Real Estate or Vehicles has suffered any material
damage by fire or other casualty loss that has not heretofore been repaired and
restored in all material respects to its condition as of the date of fire or
casualty loss or otherwise remedied.  As of the Closing Date, all material
permits required to have been issued or appropriate to enable the Real Estate to
be lawfully occupied and used for all of the purposes for which it is currently
occupied and used have been lawfully issued and are in full force and effect.

          3.7  Labor Matters.  As of the Closing Date (a) no strikes or other
               -------------
material labor disputes against any Credit Party are pending or, to any Credit
Party's knowledge, threatened; (b) hours worked by and payment made to employees
of each Credit Party comply with the Fair Labor Standards Act and each other
federal, state, local or foreign law applicable to such matters; (c) all
payments due from any Credit Party for employee health and welfare insurance
have been paid or accrued as a liability on the books of such Credit Party; (d)
except as set forth in Disclosure Schedule (3.7), no Credit Party is a party to
                       -------------------------
or bound by any collective bargaining agreement, management agreement,
consulting agreement, material employment agreement, bonus, restricted stock,
stock option, or stock appreciation plan or agreement or any similar plan,
agreement or arrangement (and true and complete copies of any agreements
described on Disclosure Schedule (3.7) have been delivered or made available to
             -------------------------
Agent); (e) there is no organizing activity involving any Credit Party pending
or, to any Credit Party's knowledge, threatened by any labor union or group of
employees; (f) there are no representation proceedings pending or, to any Credit
Party's knowledge, threatened with the National Labor Relations Board, and no
labor organization or group of employees of any Credit Party has made a pending
demand for recognition; and (g) except as set forth in Disclosure Schedule
                                                       -------------------
(3.7), there are no material complaints or charges against any Credit Party
pending or, to the knowledge of any Credit Party, threatened to be filed with
any Governmental Authority or arbitrator based on, arising out of, in connection
with, or otherwise relating to the employment or termination of employment by
any Credit Party of any individual.

          3.8  Ventures, Subsidiaries and Affiliates; Outstanding Stock and
               ------------------------------------------------------------
Indebtedness. Except as set forth in Disclosure Schedule (3.8), as of the
                                     -------------------------
Closing Date, no Credit Party has any Subsidiaries, is engaged in any joint
venture or partnership with any other Person, or is an Affiliate of any other
Person. As of the Closing Date, all of the issued and outstanding Stock of each
Credit Party is owned by each of the Stockholders and in the amounts set forth
in Disclosure Schedule (3.8). Except as set forth on Disclosure Schedule (3.8),
as of the Closing Date, there are no outstanding rights to purchase, options,
warrants or similar rights or agreements pursuant to which any Credit Party may
be required to issue, sell, repurchase or redeem any of its Stock or other
equity securities or any Stock or other equity securities of its Subsidiaries.
All outstanding Indebtedness and Guaranteed Indebtedness (except for the

                                       26
<PAGE>

Obligations) of each Credit Party as of the Closing Date is described in Section
                                                                         ------
6.3 (including Disclosure Schedule (6.3)).
---            -------------------------

          3.9 Government Regulation. No Credit Party is an "investment company"
              ---------------------
or an "affiliated person" of, or "promoter" or "principal underwriter" for, an
"investment company," as such terms are defined in the Investment Company Act of
1940. No Credit Party is subject to regulation under the Public Utility Holding
Company Act of 1935, the Federal Power Act, or any other federal or state
statute that restricts or limits its ability to incur Indebtedness or to perform
its obligations hereunder. The making of the Loans by Lenders to Borrowers, the
incurrence of the Letter of Credit Obligations on behalf of Borrowers, the
application of the proceeds thereof and repayment thereof and the consummation
of the Related Transactions will not violate any provision of any such statute
or any rule, regulation or order issued by the Securities and Exchange
Commission.

          3.10 Margin Regulations. No Credit Party is engaged, nor will it
               ------------------
engage, principally or as one of its important activities, in the business of
extending credit for the purpose of "purchasing" or "carrying" any "margin
stock" as such terms are defined in Regulation U of the Federal Reserve Board as
now and from time to time hereafter in effect (such securities being referred to
herein as "Margin Stock"). No Credit Party owns any Margin Stock, and none of
           ------------
the proceeds of the Loans or other extensions of credit under this Agreement
will be used, directly or indirectly, for the purpose of purchasing or carrying
any Margin Stock, for the purpose of reducing or retiring any Indebtedness that
was originally incurred to purchase or carry any Margin Stock or for any other
purpose that might cause any of the Loans or other extensions of credit under
this Agreement to be considered a "purpose credit" within the meaning of
Regulations T, U or X of the Federal Reserve Board. No Credit Party will take or
permit to be taken any action that might cause any Loan Document to violate any
regulation of the Federal Reserve Board.

          3.11 Taxes. All tax returns, reports and statements, including
               -----
information returns, required by any Governmental Authority to be filed by any
Credit Party have been filed with the appropriate Governmental Authority and all
Charges have been paid prior to the date on which any fine, penalty, interest or
late charge may be added thereto for nonpayment thereof (or any such fine,
penalty, interest, late charge or loss has been paid), excluding Charges or
other amounts being contested in accordance with Section 5.2(b). Proper and
accurate amounts have been withheld by each Credit Party from its respective
employees for all periods in full and complete compliance with all applicable
federal, state, local and foreign laws and such withholdings have been timely
paid to the respective Governmental Authorities. Disclosure Schedule (3.11) sets
                                                 -------------------------
forth as of the Closing Date those taxable years for which any Credit Party's
tax returns are currently being audited by the IRS or any other applicable
Governmental Authority, and any assessments or threatened assessments in
connection with such audit, or otherwise currently outstanding. Except as
described in Disclosure Schedule (3.11), no Credit Party has executed or filed
             -------------------------
with the IRS or any other Governmental Authority any agreement or other document
extending, or having the effect of extending, the period for assessment or
collection of any Charges. None of the Credit Parties and their respective
predecessors are liable for any Charges: (a) under any agreement (including any
tax sharing agreements) or (b) to each

                                       27
<PAGE>

Credit Party's knowledge, as a transferee. As of the Closing Date, no Credit
Party has agreed or been requested to make any adjustment under IRC Section
481(a), by reason of a change in accounting method or otherwise, which would
have a Material Adverse Effect.

          3.12  ERISA
                -----

          (a) Disclosure Schedule (3.12) lists (i) all ERISA Affiliates and (ii)
              --------------------------
all Plans and separately identifies all Pension Plans, including Title IV Plans,
Multiemployer Plans, ESOPs and Welfare Plans, including all Retiree Welfare
Plans if any.  Copies of all such listed Plans, together with a copy of the
latest IRS/DOL 5500-series form for each such Plan, have been delivered to
Agent.  Except with respect to Multiemployer Plans, each Qualified Plan has been
determined by the IRS to qualify under Section 401 of the IRC, and the trusts
created thereunder have been determined to be exempt from tax under the
provisions of Section 501 of the IRC, and nothing has occurred that would cause
the loss of such qualification or tax-exempt status.  Each Plan is in compliance
with the applicable provisions of ERISA and the IRC, including the timely filing
of all reports required under the IRC or ERISA, including the statement required
by 29 CFR Section 2520.104-23.  No Credit Party or ERISA Affiliate has been
obligated to make any contribution or pay any amount due as required by either
Section 412 of the IRC or Section 302 of ERISA or the terms of any such Plan.
No Credit Party or ERISA Affiliate has engaged in a "prohibited transaction", as
defined in Section 406 of ERISA and Section 4975 of the IRC, in connection with
any Plan, that would subject any Credit Party to a material tax on prohibited
transactions imposed by Section 502(i) of ERISA or Section 4975 of the IRC.

          (b) (i)  There are no pending, or to the knowledge of any Credit
Party, threatened claims (other than claims for benefits in the normal course),
sanctions, actions or lawsuits, asserted or instituted against any Plan or any
Person as fiduciary or sponsor of any Plan; and (ii) Stock of all Credit Parties
and their ERISA Affiliates makes up, in the aggregate, no more than 10% of fair
market value of the assets of any Plan measured on the basis of fair market
value as of the latest valuation date of any Plan.

3.13 No Litigation. No action, claim, lawsuit, demand, --------------
investigation or proceeding is now pending or, to the knowledge of any Credit
Party, threatened against any Credit Party, before any Governmental Authority or
before any arbitrator or panel of arbitrators (collectively, "Litigation"), that
                                                              ----------
(a) challenges any Credit Party's right or power to enter into or perform any of
its obligations under the Loan Documents to which it is a party, or the validity
or enforceability of any Loan Document or any action taken thereunder, (b)
involves any shareholder lawsuit, class action by shareholders or other claim by
or on behalf of a shareholder or shareholders other than as set forth on
Disclosure Schedule (3.13), none of which, either individually or in the
--------------------------
aggregate, could reasonably be expected to have a Material Adverse Effect, or
(c) has a reasonable risk of being determined adversely to any Credit Party and
that, if so determined, could reasonably be expected to have a Material Adverse
Effect. Except as set forth on Disclosure Schedule (3.13), as of the Closing
                               -------------------------
Date there is no Litigation pending or, to any Credit Party's knowledge,
threatened, that seeks (or, if no specific damages are sought, could reasonably
be expected to result in) damages in excess of $500,000 or injunctive relief
against, or alleges criminal misconduct of any Credit Party.

                                       28
<PAGE>

          3.14 Brokers. Except as set forth on Disclosure Schedule (3.14), no
               -------                         --------------------------
broker or finder brought about the obtaining, making or closing of the Loans or
any of the Related Transactions, and no Credit Party or Affiliate thereof has
any obligation to any Person in respect of any finder's or brokerage fees in
connection therewith.

          3.15 Intellectual Property. As of the Closing Date, each Credit Party
               ---------------------
owns or has rights to use all Intellectual Property necessary to continue to
conduct its business as now or heretofore conducted by it or proposed to be
conducted by it, and each Patent, Trademark registration or application,
Copyright registration or application and material License owned by any Credit
Party or pursuant to which any Credit Party has rights is listed, together with
application or registration numbers, as applicable, in Disclosure Schedule
                                                       -------------------
(3.15). To its knowledge, each Credit Party conducts its business and affairs
-----
without infringement of or interference with any Intellectual Property of any
other Person in any material respect. Except as set forth in Disclosure Schedule
                                                             ------------------
(3.15), no Credit Party is aware of any infringement claim by any other Person
------
with respect to any Intellectual Property.

          3.16 Full Disclosure. No information contained in this Agreement, any
               ---------------
of the other Loan Documents, any Projections, Financial Statements or Collateral
Reports or other written reports or proxy materials from time to time delivered
hereunder or in connection herewith or any written statement furnished by or on
behalf of any Credit Party to Agent or any Lender pursuant to the terms of this
Agreement or in connection herewith contains or will contain at the time
delivered or furnished any untrue statement of a material fact or omits or will
omit to state a material fact necessary to make the statements contained herein
or therein not misleading in light of the circumstances under which they were
made, provided that (a) the statements in any of the foregoing describing
documents and agreements are summaries only and as such are qualified in their
entirety by reference to such documents and agreements, (b) to the extent any
such information in any of the foregoing was based upon or constitutes a
forecast or projection, each Credit Party represents only that it acted in good
faith and utilized reasonable assumptions, due and careful consideration and the
best information known to it at the time in the preparation of such information
and (c) as to the information that is specified as having been supplied by third
parties other than Affiliates of any Credit Party, each Credit Party represents
only that it is not aware of any material misstatement therein or omission
therefrom. Other than as set forth on Disclosure Schedule (3.16), the security
                                      -------------------
interests (other than those in Proceeds, to the extent that such security
interests may be perfected under the Code only by possession) granted pursuant
to the Collateral Documents (other than cash) (x) upon completion of the timely
(as defined, if applicable, in a manner consistent with the provisions of
Section 205 of 17 U.S.C., Section 1060 of 15 U.S.C. and Section 261 of 35
U.S.C.) filings and other actions specified on Disclosure Schedule (3.16) will
constitute valid perfected security interests in all of the Collateral in favor
of the Agent, for the ratable benefit of the Lenders, as collateral security for
the Obligations, effective against all creditors of such Borrower and any
Persons purporting to purchase any Collateral from such Borrower (except
purchasers of Inventory in the ordinary course), and (y) are prior to all other
Liens on the Collateral in existence on the date hereof except Permitted
Encumbrances.

                                       29
<PAGE>

          3.17  Environmental Matters
                ---------------------

          (a) Except as set forth in Disclosure Schedule (3.17), as of the
                                     --------------------------
Closing Date: (i) the Real Estate is free of contamination from any Hazardous
Material except for such contamination that would not adversely impact the value
or marketability of such Real Estate and that would not result in Environmental
Liabilities that could reasonably be expected to exceed $500,000; (ii) no Credit
Party has caused or suffered to occur any Release of Hazardous Materials on, at,
in, under, above, to, from or about any of its Real Estate that could reasonably
be expected to result in Environmental Liabilities in excess of $500,000; (iii)
the Credit Parties are and have been in compliance with all Environmental Laws,
except for such noncompliance that would not result in Environmental Liabilities
which could reasonably be expected to exceed $500,000; (iv) the Credit Parties
have obtained, and are in compliance with, all Environmental Permits required by
Environmental Laws for the operations of their respective businesses as
presently conducted or as proposed to be conducted, except where the failure to
so obtain or comply with such Environmental Permits would not result in
Environmental Liabilities that could reasonably be expected to exceed $500,000,
and all such Environmental Permits are valid, uncontested and in good standing;
(v) no Credit Party is involved in operations or knows of any facts,
circumstances or conditions, including any Releases of Hazardous Materials, that
are likely to result in any Environmental Liabilities of such Credit Party which
could reasonably be expected to exceed $500,000, and no Credit Party has
permitted any current or former tenant or occupant of the Real Estate to engage
in any such operations; (vi) there is no Litigation arising under or related to
any Environmental Laws, Environmental Permits or Hazardous Material that seeks
damages, penalties, fines, costs or expenses in excess of $250,000 or injunctive
relief against, or that alleges criminal misconduct by, any Credit Party; (vii)
no notice has been received by any Credit Party identifying it as a "potentially
responsible party" or requesting information under CERCLA or analogous state
statutes, and to the knowledge of the Credit Parties, there are no facts,
circumstances or conditions that may result in any Credit Party being identified
as a "potentially responsible party" under CERCLA or analogous state statutes;
and (viii) the Credit Parties have provided to Agent copies of all existing
environmental reports, reviews and audits and all written information pertaining
to actual or potential Environmental Liabilities, in each case relating to any
Credit Party.

          (b) Each Credit Party hereby acknowledges and agrees that Agent in its
capacity as Agent or Lender under the Loan Documents, in the absence of
foreclosure or otherwise taking of possession of the Real Estate (i) is not now,
and has not ever been, in control of any of the Real Estate or any Credit
Party's affairs, and (ii) does not have the capacity through the provisions of
the Loan Documents or otherwise to influence any Credit Party's conduct with
respect to the ownership, operation or management of any of its Real Estate or
compliance with Environmental Laws or Environmental Permits.

          3.18 Insurance. Disclosure Schedule (3.18) lists all insurance
               ---------  -------------------------
policies of any nature maintained, as of the Closing Date, for current
occurrences by each Credit Party, as well as a summary of the terms of each such
policy.

          3.19 Deposit and Disbursement Accounts. Disclosure Schedule (3.19)
               ---------------------------------  --------------------------
lists all banks and other financial institutions at which any Credit Party
maintains deposit or

                                       30
<PAGE>

other accounts as of the Closing Date, including any Disbursement Accounts, and
such Schedule correctly identifies the name, address and telephone number of
each depository, the name in which the account is held, a description of the
purpose of the account, and the complete account number therefor.

          3.20 Government Contracts. Except as set forth in Disclosure Schedule
               --------------------                         -------------------
(3.20), as of the Closing Date, no Credit Party is a party to any material
------
contract or agreement with any Governmental Authority and no Credit Party's
Accounts are subject to the Federal Assignment of Claims Act (31 U.S.C. Section
3727) or any similar state or local law.

          3.21 Customer and Trade Relations. Except as set forth in Disclosure
               ----------------------------                         ----------
Schedule (3.21), as of the Closing Date, there exists no actual or, to the
---------------
knowledge of any Credit Party, threatened termination or cancellation of, or any
material adverse modification or change in: the business relationship of any
Credit Party with any customer or group of customers whose purchases during the
preceding twelve (12) months caused them to be ranked among the ten largest
customers of such Credit Party; or the business relationship of any Credit Party
with any supplier material to its operations.

          3.22  Agreements and Other Documents.  As of the Closing Date, each
                ------------------------------
Credit Party has provided or made available to Agent or its counsel, on behalf
of Lenders, accurate and complete copies (or summaries) of the following
agreements or documents to which it is subject and each of which is listed in
Disclosure Schedule (3.22):  (i) all contracts, agreements, licenses, notes,
-------------------------
bonds, mortgages, guarantees, security agreements and commitments, including all
amendments and modifications thereto, to which any Credit Party or any of its
subsidiaries is a party that are required to be disclosed pursuant to Item 601
of Regulation S-K under the Securities Act of 1933; (ii) all instruments and
documents evidencing any Indebtedness or Guaranteed Indebtedness of such Credit
Party and any Lien granted by such Credit Party with respect thereto; and (iii)
all instruments and agreements evidencing the issuance of any equity securities,
warrants, rights or options to purchase equity securities of such Credit Party.

          3.23  Solvency.  Both before and after giving effect to (a) the Loans
                --------
and Letter of Credit Obligations to be made or incurred on the Closing Date or
such other date as Loans and Letter of Credit Obligations requested hereunder
are made or incurred, (b) the disbursement of the proceeds of such Loans
pursuant to the instructions of Borrower Representative; (c) the Refinancing,
the Subordinated Debenture Restructuring and the consummation of the other
Related Transactions; and (d) the payment and accrual of all transaction costs
in connection with the foregoing, the Credit Parties, taken as a whole, are and
will be Solvent.

          3.24  Subordinated Debt.  As of the Closing Date, Borrowers have
                -----------------
delivered to Agent a complete and correct copy of the Subordinated Debentures
and each of the Subordinated Debentures Restructuring Documents (including all
schedules, exhibits, amendments, supplements, modifications, assignments and all
other agreements, instruments and documents delivered pursuant thereto or in
connection therewith), in each instance as in effect after giving effect to the
Subordinated Debenture Restructuring.

                                       31
<PAGE>

URSI has the corporate power and authority to incur the Indebtedness evidenced
by the Subordinated Debentures. The subordination provisions of the Subordinated
Debentures, the 2000 Purchase Agreement and the Subordinated Guaranty, as the
same may be amended, supplemented, restated or otherwise modified from time to
time to the extent expressly permitted hereunder, are enforceable against
Charterhouse (or any other subsequent permitted holders of the Subordinated
Debentures, if any) by Agent and Lenders. All Obligations, including the Letter
of Credit Obligations, constitute senior Indebtedness entitled to the benefits
of the subordination provisions contained in the Subordinated Debentures, the
2000 Purchase Agreement and the Subordinated Guaranty, as the same may be
amended, supplemented, restated or otherwise modified from time to time to the
extent expressly permitted hereunder. The principal of and interest on the
Notes, all Letter of Credit Obligations and all other Obligations will
constitute "Senior Obligations" and the Agent will constitute a "Designated
Holder of Senior Obligations", as each term or any similar terms are or may be
used in each of the Subordinated Debentures Restructuring Documents or any other
agreement, instrument or document evidencing or applicable to any other
Subordinated Debt. URSI and the other Borrowers acknowledge that Agent and each
Lender are entering into this Agreement and are extending the Commitments in
reliance upon the subordination provisions of the Subordinated Debentures and
this Section 3.24.
     ------------

4.  FINANCIAL STATEMENTS AND INFORMATION

          4.1  Reports and Notices
               -------------------

          (a) Each Credit Party executing this Agreement hereby agrees that from
and after the Closing Date and until the Termination Date, it shall deliver to
Agent or to Agent and Lenders, as required, the Financial Statements, notices,
Projections and other information at the times, to the Persons and in the manner
set forth in Annex E.
             -------

          (b) Each Credit Party executing this Agreement hereby agrees that,
from and after the Closing Date and until the Termination Date, it shall deliver
to Agent or to Agent and Lenders, as required, the various Collateral Reports
(including Borrowing Base Certificates in the form of Exhibit 4.1(b)) at the
                                                      --------------
times, to the Persons and in the manner set forth in Annex F.
                                                     -------

          4.2  Communication with Accountants.  Each Credit Party executing this
               ------------------------------
Agreement authorizes (a) Agent and (b) so long as an Event of Default has
occurred and is continuing, each Lender, to communicate directly with its
independent certified public accountants (it being understood that Borrower
Representative shall be given prior notice and the opportunity to participate in
such communications so long as no Default or Event of Default has occurred and
is then continuing), including KPMG, and authorizes and at Agent's request shall
instruct those accountants and advisors to disclose and make available to Agent
and each Lender any and all Financial Statements and other supporting financial
documents, schedules and information relating to any Credit Party (including
copies of any issued management letters) with respect to the business, financial
condition and other affairs of any Credit Party.

                                       32
<PAGE>

5.  AFFIRMATIVE COVENANTS

          Each Credit Party executing this Agreement jointly and severally
agrees as to all Credit Parties that from and after the date hereof and until
the Termination Date:

          5.1 Maintenance of Existence and Conduct of Business. Each Credit
Party shall, except as otherwise expressly permitted hereunder: do or cause to
be done all things necessary to preserve and keep in full force and effect its
corporate existence and take all reasonable action to maintain its rights and
franchises; continue to conduct its business substantially as now conducted or
as otherwise permitted hereunder; at all times maintain, preserve and protect
all of its assets and properties used or useful in the conduct of its business,
and keep the same in good repair, working order and condition in all material
respects (taking into consideration ordinary wear and tear) and from time to
time make, or cause to be made, all necessary or appropriate repairs,
replacements and improvements thereto consistent with industry practices; and
transact business only in such corporate and trade names as are set forth in
Disclosure Schedule (5.1), except as set forth in Section 6.15.
--------------------------                        -------------

          5.2  Payment of Charges
               ------------------

          (a) Subject to Section 5.2(b), each Credit Party shall pay and
                         --------------
discharge or cause to be paid and discharged promptly all Charges payable by it,
including (i) Charges imposed upon it, its income and profits, or any of its
property (real, personal or mixed) and all Charges with respect to tax, social
security and unemployment withholding with respect to its employees, and (ii)
lawful claims for labor, materials, supplies and services or otherwise, and
(iii) all storage or rental charges payable to warehousemen or bailees, in each
case, before any thereof shall become past due.

          (b) Each Credit Party may in good faith contest, by appropriate
proceedings, the validity or amount of any Charges, Taxes or claims described in
Section 5.2(a); provided, that (i) adequate reserves with respect to such
--------------  --------
contest are maintained on the books of such Credit Party, in accordance with
GAAP; (ii) no Lien shall be imposed to secure payment of such Charges (other
than payments to warehousemen and/or bailees) that is superior to any of the
Liens securing the Obligations and such contest is maintained and prosecuted
continuously and with diligence and operates to suspend collection or
enforcement of such Charges; (iii) none of the Collateral becomes subject to
forfeiture or loss as a result of such contest; (iv) such Credit Party shall
promptly pay or discharge such contested Charges, Taxes or claims and all
additional charges, interest, penalties and expenses, if any, and shall deliver
to Agent evidence reasonably acceptable to Agent of such compliance, payment or
discharge, if such contest is terminated or discontinued adversely to such
Credit Party or the conditions set forth in this Section 5.2(b) are no longer
                                                 --------------
met; and (v) Agent has not advised Borrowers in writing that Agent reasonably
believes that nonpayment or nondischarge thereof could reasonably be likely to
have a Material Adverse Effect.

          5.3 Books and Records. Each Credit Party shall keep adequate books and
              -----------------
records with respect to its business activities in which proper entries,
reflecting all financial

                                       33
<PAGE>

transactions, are made in accordance with GAAP and on a basis consistent with
the Financial Statements attached as Disclosure Schedule (3.4(a)).

          5.4  Insurance; Damage to or Destruction of Collateral
               -------------------------------------------------

          (a) The Credit Parties shall, at their sole cost and expense, maintain
the policies of insurance described on Disclosure Schedule (3.18) as in effect
                                       --------------------------
on the date hereof or otherwise in form and amounts and with insurers reasonably
acceptable to Agent.  Such policies of insurance (or the loss payable and
additional insured endorsements delivered to Agent) shall contain provisions
pursuant to which the insurer agrees to provide 30 days prior written notice to
Agent in the event of any non-renewal, cancellation or amendment of any such
insurance policy.  If any Credit Party at any time or times hereafter shall fail
to obtain or maintain any of the policies of insurance required above, or to pay
all premiums relating thereto, Agent may at any time or times thereafter obtain
and maintain such policies of insurance and pay such premiums and take any other
action with respect thereto that Agent deems advisable.  Agent shall have no
obligation to obtain insurance for any Credit Party or pay any premiums
therefor.  By doing so, Agent shall not be deemed to have waived any Default or
Event of Default arising from any Credit Party's failure to maintain such
insurance or pay any premiums therefor.  All sums so disbursed, including
reasonable attorneys' fees, court costs and other charges related thereto, shall
be payable on demand by Borrowers to Agent and shall be additional Obligations
hereunder secured by the Collateral.

          (b) Agent reserves the right at any time upon any change in any Credit
Party's risk profile (including any change in the product mix maintained by any
Credit Party or any laws affecting the potential liability of such Credit Party)
to require additional forms and limits of insurance to, in Agent's opinion,
adequately protect both Agent's and Lender's interests in all or any portion of
the Collateral and to ensure that each Credit Party is protected by insurance in
amounts and with coverage customary for its industry.  If reasonably requested
by Agent, each Credit Party shall deliver to Agent from time to time a report of
a reputable insurance broker, reasonably satisfactory to Agent, with respect to
its insurance policies.

          (c) Each Credit Party shall deliver to Agent, in form and substance
reasonably satisfactory to Agent, endorsements to (i) all "All Risk" and
business interruption insurance naming Agent, on behalf of itself and Lenders,
as loss payee, and (ii) all general liability and other liability policies
naming Agent, on behalf of itself and Lenders, as additional insured.  Each
Credit Party irrevocably makes, constitutes and appoints Agent (and all
officers, employees or agents designated by Agent), so long as any Default or
Event of Default has occurred and is continuing or the anticipated insurance
proceeds exceed $500,000, as such Credit Party's true and lawful agent and
attorney-in-fact for the purpose of making, settling and adjusting claims under
such "All Risk" policies of insurance, endorsing the name of such Credit Party
on any check or other item of payment for the proceeds of such "All Risk"
policies of insurance and for making all determinations and decisions with
respect to such "All Risk" policies of insurance.  Agent shall have no duty to
exercise any rights or powers granted to it pursuant to the foregoing power-of-
attorney.  Borrower Representative shall promptly notify Agent of (i) any loss,
damage, or destruction to the Collateral in the amount of $750,000 or more,
whether or not covered by insurance and (ii) following any loss, damage or
destruction to the Collateral in the

                                       34
<PAGE>

aggregate amount of $750,000 or more in any Fiscal Year, the filing of any claim
under any policy of insurance or any police reports in connection with any
Vehicles in such Fiscal Year. After deducting from such proceeds the expenses,
if any, incurred by Agent in the collection or handling thereof, Agent may, at
its option, apply such proceeds to the reduction of the Obligations in
accordance with Section 1.3(d); or permit or require the applicable to use such
                --------------
money, or any part thereof, to replace, repair, restore or rebuild the
Collateral in a diligent and expeditious manner with substantially the same
quality as existed before the loss, damage or destruction. Notwithstanding the
foregoing, if the casualty giving rise to such insurance proceeds could not
reasonably be expected to have a Material Adverse Effect and such insurance
proceeds do not exceed $250,000 in the aggregate, Agent shall permit the
applicable Credit Party to replace, restore, repair or rebuild the property;
provided that if such Credit Party shall not have completed or entered into
binding agreements to complete such replacement, restoration, repair or
rebuilding within 90 days of such casualty, Agent may apply such insurance
proceeds to the Obligations in accordance with Section 1.3(d). All insurance
                                               --------------
proceeds that are to be made available to any Borrower to replace, repair,
restore or rebuild the Collateral shall be applied by Agent to reduce the
outstanding principal balance of the Revolving Loan of such Borrower (which
application shall not result in a permanent reduction of the Commitment) and
upon such application, Agent shall establish a Reserve against the Borrowing
Base in an amount equal to the amount of such proceeds so applied. Thereafter,
such funds shall be made available to that Credit Party to provide funds to
replace, repair, restore or rebuild the Collateral as follows: (i) Borrower
Representative shall request an Advance be made to such Credit Party in the
amount requested to be released; (ii) so long as the conditions set forth in
Section 2.2 have been met, Lenders shall make such Advance and the Reserve
-----------
established with respect to such insurance proceeds shall be reduced by the
amount of such Advance. To the extent not used to replace, repair, restore or
rebuild the Collateral, such insurance proceeds shall be applied in accordance
with Section 1.3(d).
     --------------

          5.5  Compliance with Laws. Each Credit Party shall comply with all
               --------------------
federal, state, local and foreign laws and regulations applicable to it,
including those relating to traffic safety, the highways, ERISA and labor
matters and Environmental Laws and Environmental Permits, except to the extent
that the failure to comply, individually or in the aggregate, could not
reasonably be expected to have a Material Adverse Effect.

          5.6  Supplemental Disclosure. From time to time as may be reasonably
               -----------------------
requested by Agent (which request will not be made more frequently than once
each year absent the occurrence and continuance of a Default or an Event of
Default), the Credit Parties shall supplement each Disclosure Schedule hereto,
or any representation herein or in any other Loan Document, with respect to any
matter hereafter arising that, if existing or occurring at the date of this
Agreement, would have been required to be set forth or described in such
Disclosure Schedule or as an exception to such representation or that is
necessary to correct any information in such Disclosure Schedule or
representation which has been rendered inaccurate thereby (and, in the case of
any supplements to any Disclosure Schedule, such Disclosure Schedule shall be
appropriately marked to show the changes made therein); provided that (a) no
                                                        -------- ----
such supplement to any such Disclosure Schedule or representation shall amend,
supplement or otherwise modify any Disclosure Schedule or representation, or be
or be deemed a waiver of any Default or Event

                                       35
<PAGE>

of Default resulting from the matters disclosed therein, except as consented to
by Agent and Requisite Lenders in writing, and (b) no supplement shall be
required or permitted as to representations and warranties that relate solely to
the Closing Date.

          5.7  Intellectual Property.  Each Credit Party will conduct its
               ---------------------
business and affairs without infringement of or interference with any
Intellectual Property of any other Person in any material respect.

          5.8  Environmental Matters.  Each Credit Party shall and shall cause
               ---------------------
each Person within its control to: (a) conduct its operations and keep and
maintain its Real Estate in compliance with all Environmental Laws and
Environmental Permits other than noncompliance that could not reasonably be
expected to have a Material Adverse Effect; (b) implement any and all
investigation, remediation, removal and response actions that are appropriate or
necessary to maintain the value and marketability of the Real Estate or to
otherwise comply with Environmental Laws and Environmental Permits pertaining to
the presence, generation, treatment, storage, use, disposal, transportation or
Release of any Hazardous Material on, at, in, under, above, to, from or about
any of its Real Estate; (c) notify Agent promptly after such Credit Party
becomes aware of any violation of Environmental Laws or Environmental Permits or
any Release on, at, in, under, above, to, from or about any Real Estate that is
reasonably likely to result in Environmental Liabilities in excess of $100,000;
and (d) promptly forward to Agent a copy of any order, notice, request for
information or any communication or report received by such Credit Party in
connection with any such violation or Release or any other matter relating to
any Environmental Laws or Environmental Permits that could reasonably be
expected to result in Environmental Liabilities in excess of $500,000, in each
case whether or not the Environmental Protection Agency or any Governmental
Authority has taken or threatened any action in connection with any such
violation, Release or other matter.  If Agent at any time has a reasonable basis
to believe that there may be a violation of any Environmental Laws or
Environmental Permits by any Credit Party or any Environmental Liability arising
thereunder, or a Release of Hazardous Materials on, at, in, under, above, to,
from or about any of its Real Estate, that, in each case, could reasonably be
expected to have a Material Adverse Effect, then  each Credit Party shall, upon
Agent's written request (i) cause the performance of such environmental audits
including subsurface sampling of soil and groundwater, and preparation of such
environmental reports, at Borrowers' expense, as Agent may from time to time
reasonably request, which shall be conducted by reputable environmental
consulting firms reasonably acceptable to Agent and shall be in form and
substance reasonably acceptable to Agent, and (ii) permit Agent or its
representatives to have access to all Real Estate for the purpose of conducting
such environmental audits and testing as Agent deems appropriate, including
subsurface sampling of soil and groundwater.  Borrowers shall reimburse Agent
for the costs of such audits and tests and the same will constitute a part of
the Obligations secured hereunder.

          5.9  Landlords' Agreements, Mortgagee Agreements, Bailee Letters and
               ---------------------------------------------------------------
Real Estate Purchases.  Each Credit Party shall use commercially reasonable
---------------------
efforts to obtain a landlord's agreement, mortgagee agreement or bailee letter,
as applicable, from the lessor of each leased property, mortgagee of owned
property or bailee with respect to any

                                       36
<PAGE>

warehouse, repair facility or other location where Collateral is stored or
located, which agreement or letter shall contain a waiver or subordination of
all Liens or claims that the landlord, mortgagee or bailee may assert against
the Collateral at that location, and shall otherwise be reasonably satisfactory
in form and substance to Agent. With respect to such locations leased or owned
as of the Closing Date and thereafter, if Agent has not received a landlord or
mortgagee agreement or bailee letter within ninety (90) days following the
Closing Date (or, if leased or acquired after the Closing Date, within ninety
(90) days following the date such location is acquired or leased), any
Borrower's Eligible Vehicles at that location shall be subject to a Reserve, at
the sole discretion of Agent, equal to two months rent with respect to such
location, provided however, if Borrowing Availability shall be greater than
$20,000,000, no such Reserve shall be imposed by the Agent. After the Closing
Date, no real property, warehouse or other space shall be leased by any Credit
Party and no Vehicles shall be shipped to a repair facility under arrangements
established after the Closing Date without the prior written consent of Agent
(which consent, in Agent's discretion, may be conditioned upon the exclusion
from the Borrowing Base of Eligible Vehicles at that location or the
establishment of Reserves acceptable to Agent) or, unless and until a reasonably
satisfactory landlord agreement or bailee letter, as appropriate, shall first
have been obtained with respect to such location. Each Credit Party shall timely
and fully pay and perform its obligations under all leases and other agreements
with respect to each leased location, public warehouse or other location where
any Collateral is or may be located. To the extent otherwise permitted
hereunder, if any Credit Party proposes to acquire a fee ownership interest in
Real Estate after the Closing Date, it shall first provide to Agent a mortgage
or deed of trust granting the Agent a first priority Lien on such Real Estate,
together with environmental audits, mortgage title insurance commitment, survey,
local counsel opinion(s), and, if required by Agent, supplemental casualty
insurance and flood insurance, and such other documents, instruments or
agreements reasonably requested by Agent, in each case, all in form and
substance reasonably satisfactory to Agent.

          5.10 Further Assurances.  Each Credit Party executing this Agreement
               -------------------
agrees that it shall and shall cause each other Credit Party to, at such Credit
Party's expense and upon the reasonable request of Agent, duly execute and
deliver, or cause to be duly executed and delivered, to Agent such further
instruments and do and cause to be done such further acts as may be necessary or
proper in the reasonable opinion of Agent to carry out more effectively the
provisions and purposes of this Agreement or any other Loan Document.

          5.11 Notification of Title IV Plan.  Each Credit Party shall inform
               -----------------------------
Agent and the Lenders of its intention to establish a Title IV Plan at least
thirty (30) days prior to the establishment of such plan, and no such Title IV
Plan shall be established without the prior written consent of the Agent and
Requisite Lenders, which consent shall not be unreasonably withheld.

          5.12 Additional Availability.  Notwithstanding any other provision of
               -----------------------
this Agreement, Agent and Lenders agree to provide additional availability under
the Borrowing Base to the Borrowers on the Closing Date and thereafter in an
amount equal to $1,250,000 (the

                                       37
<PAGE>

"Additional Amount"), based upon, among other reasons, Agent's receipt at
Closing of certificates of title and other acceptable documentation for Vehicles
which are titled in states in which the Agent's security interest, on behalf of
itself and Lenders, will not be perfected until the appropriate Governmental
Authority of such state has indicated on the certificate of title that Agent is
a lienholder. As such certificates of title are received by the Agent evidencing
that the appropriate Governmental Authority of such state has indicated on such
certificates of title that the Agent is the lienholder for such Vehicles or to
the extent that Agent perfects a security interest in other Vehicles which were
not included in the Borrowing Base on the Closing Date and constitute Eligible
Vehicles after the Closing Date, the Additional Amount will be reduced by an
amount equal to the increase in the Borrowing Base resulting from Agent's
perfection of its security interest in such Vehicles. On the Closing Date, the
closing fee payable to KPS will be reduced by $1,250,000. If and when the
Additional Amount is reduced to zero pursuant to the terms of the second
sentence of this Section 5.12, KPS will be paid the $1,250,000 by which its
                 ------------
closing fee was reduced on the Closing Date notwithstanding Section 6.14 or any
other provision of this Agreement.

          5.13 Clouded Title Vehicles.  On the Closing Date, Existing Vehicles
               ----------------------
to which a Net Orderly Liquidation Value of $1,775,840 is ascribed in the Taylor
& Martin Appraisal Report and for which certificates of title and other
appropriate documentation are being delivered to Agent are also subject to
existing UCC-1 financing statements filed by secured parties other than the
Agent.  Borrowers jointly and severally represent and warrant to Agent and
Lenders that all of such Existing Vehicles are as of the Closing Date owned by a
Borrower free and clear of any Liens and that each of such existing UCC-1
financing statements is in respect of a previously terminated lease transaction.
Borrowers jointly and severally covenant and agree that they will take all steps
necessary to ensure the termination of each of such existing UCC-1 financing
statements within thirty (30) days of the Closing Date.  Each of the foregoing
Existing Vehicles will be included in the Borrowing Base on the Closing Date and
thereafter for thirty (30) days on the basis of its Net Orderly Liquidation
Value as long as it meets all of the other criteria to be an Eligible Vehicle.
Failure to deliver to the Agent satisfactory evidence of the discharge of the
existing UCC-1 financing statement in respect of any of such Existing Vehicles
on or prior to the thirtieth (30/th/) day following the Closing Date will result
in the automatic removal of such Existing Vehicle from the Borrowing Base on
such thirtieth (30/th/) day.

 6.  NEGATIVE COVENANTS

     Each Credit Party executing this Agreement jointly and severally agrees as
to all Credit Parties that, without the prior written consent of Agent and the
Requisite Lenders, from and after the date hereof until the Termination Date:

     6.1  Mergers, Subsidiaries, Etc.  No Credit Party shall directly or
          --------------------------
indirectly, by operation of law or otherwise, (a) form or acquire any
Subsidiary, or (b) merge with, consolidate with, acquire all or substantially
all of the assets or Stock of, or otherwise combine with or acquire, any Person,
except that any Borrower may merge with another Borrower, provided that Borrower
                                                          --------
Representative shall be the survivor of any such merger to which it is a party.

                                       38
<PAGE>

     6.2  Investments; Loans and Advances.  Except as otherwise expressly
          -------------------------------
permitted by this Section 6, no Credit Party shall make or permit to exist any
                  ---------
investment in, or make, accrue or permit to exist  loans or advances of money
to, any Person, through the direct or indirect lending of money, holding of
securities or otherwise (each of the foregoing an "investment"), except that:
(a) investments and loans set forth in Disclosure Schedule (6.2) are expressly
                                       -------------------------
permitted hereunder; (b) Borrowers may hold investments comprised of notes
payable, or Stock or other securities issued by Account Debtors to any Borrower
pursuant to negotiated agreements with respect to settlement of such Account
Debtor's Accounts in the ordinary course of business, so long as the aggregate
amount of such Accounts so settled by Borrowers does not exceed $250,000 in any
Fiscal Year; (c) each Credit Party may maintain its existing investments in its
Subsidiaries as of the Closing Date; (d) Borrowers may hold unsecured notes
issued in connection with a sale of assets pursuant to Section 6.8 hereof;
                                                       -----------
provided that the cash portion of the purchase price paid shall be equal to or
greater than the amount that the Borrowing Base is reduced as a result of such
asset sale and provided, further that the Borrowers shall have Borrowing
               --------  -------
Availability of not less than $25,000,000; (e) other investments not exceeding
$250,000 in the aggregate at any one time outstanding; and (f) so long as no
Default or Event of Default has occurred and is continuing and there are no
Advances or any other non-contingent Obligations outstanding for more than 3
consecutive Business Days, Borrowers may make investments, subject to Control
Letters in favor of Agent for the benefit of Lenders or otherwise subject to a
perfected security interest in favor of Agent for the benefit of Lenders in (i)
marketable direct obligations issued or unconditionally guaranteed by the United
States of America or any agency thereof maturing within one year from the date
of acquisition thereof, (ii) commercial paper maturing no more than one year
from the date of creation thereof and currently having the highest rating
obtainable from either Standard & Poor's Ratings Group or Moody's Investors
Service, Inc., (iii) certificates of deposit maturing no more than one year from
the date of creation thereof issued by commercial banks incorporated under the
laws of the United States of America, each having combined capital, surplus and
undivided profits of not less than $300,000,000 and having a senior unsecured
rating of "A" or better by a nationally recognized rating agency (an "A Rated
                                                                      -------
Bank"), (iv) time deposits maturing no more than 30 days from the date of
----
creation thereof with A Rated Banks and (v) shares of money market or mutual
funds that invest solely in one or more of the investments described in clauses
(i) through (iv) above.  In addition to the foregoing clause (f), Borrower
                                                      ----------
Representative may maintain investments in cash, if subject to a tri-party
Blocked Account Agreement in form and substance satisfactory to Agent and
pursuant to which Agent for the benefit of Lenders shall have a first priority
perfected security interest, in an aggregate amount not to exceed $750,000 or,
if not subject to any such Blocked Account Agreement, in an aggregate amount not
to exceed $250,000, consisting of overnight investments in the Investment
Account which is identified as such in Disclosure Schedule (3.19).
                                       ---------------------------

          6.3  Indebtedness
               ------------

          (a) No Credit Party shall create, incur, assume or permit to exist any
Indebtedness, except (without duplication) (i) Indebtedness secured by purchase
money security interests and Capital Leases permitted in Section 6.7(c), (ii)
                                                         --------------
the Loans and the other Obligations, (iii) unfunded pension fund and other
employee benefit plan obligations and liabilities to the

                                       39
<PAGE>

extent they are permitted to remain unfunded under applicable law, (iv) the
Subordinated Debentures, (v) existing Indebtedness described in Disclosure
                                                                -----------
Schedule (6.3) and refinancings thereof or amendments or modifications thereto
--------------
that do not have the effect of increasing the principal amount thereof or
changing the amortization thereof (other than to extend the same) and that are
otherwise on terms and conditions no less favorable to any Credit Party, Agent
or any Lender, as reasonably determined by Agent, than the terms of the
Indebtedness being refinanced, amended or modified and (vi) other unsecured
Indebtedness of the Credit Parties not exceeding $2,500,000 in aggregate
principal amount at any time outstanding.

          (b) No Credit Party shall, directly or indirectly,  voluntarily
purchase, redeem, defease or prepay any principal of, premium, if any, interest
or other amount payable in respect of any Indebtedness, other than (i) the
Obligations; (ii) Indebtedness secured by a Permitted Encumbrance if the asset
securing such Indebtedness has been sold or otherwise disposed of in accordance
with Sections 6.8(a) or (b); (iii) Indebtedness permitted by Section 6.3(a)(v)
     ---------------    ---                                  -----------------
upon any refinancing thereof in accordance with Section 6.3(a)(v); and (iv)
                                                -----------------
repayments of other unsecured Indebtedness of the Credit Parties permitted to be
incurred under Section 6.3(a)(vi); provided, that, the aggregate amount of all
               ------------------  --------  ----
such repayments during the term of this Agreement shall not exceed $1,500,000;
and provided, further, that, such repayments are only of Indebtedness comprised
    --------  -------  ----
of guaranties and related expenses provided by Credit Parties for the benefit of
independent operators used by the Borrowers.

          6.4  Employee Loans and Affiliate Transactions
               -----------------------------------------

          (a) Except as otherwise expressly permitted in this Section 6 with
                                                              ---------
respect to Affiliates, no Credit Party shall enter into or be a party to any
transaction with any other Credit Party or any Affiliate thereof except in the
ordinary course of and pursuant to the reasonable requirements of such Credit
Party's business and upon fair and reasonable terms that are no less favorable
to such Credit Party than would be obtained in a comparable arm's length
transaction with a Person not an Affiliate of such Credit Party.  In addition,
if any such transaction or series of related transactions involves payments in
excess of $500,000 in the aggregate, the terms of these transactions must be
disclosed in advance to Agent.  All such transactions existing as of the date
hereof are described in Disclosure Schedule (6.4(a)).
                        ---------------------------

          (b) No Credit Party shall enter into any lending or borrowing
transaction with any officers or senior management of any Credit Party, except
(i) loans to such Persons in the ordinary course of business consistent with
past practices for travel and entertainment expenses, up to a maximum of $25,000
in the aggregate at any one time outstanding, (ii) loans to such Persons for
relocation expenses up to a maximum of $1,000,000 in the aggregate at any one
time outstanding; (iii) loans to such Persons for the purchase by such officer
or member of senior management of shares of Stock of any Borrower up to a
maximum of $100,000 in the aggregate at any one time outstanding and (iv) other
loans and advances to such Persons up to a maximum of $100,000 in the aggregate
at any one time outstanding.

          (c) No Credit Party shall enter into any lending or borrowing
transaction with any employees (who are not officers or members of senior
management) of any Credit Party,

                                       40
<PAGE>

except loans and advances to their respective employees up to a maximum of
$750,000 in the aggregate at any one time outstanding.

          6.5  Capital Structure and Business.  No Credit Party shall (a) make
               ------------------------------
any changes in any of its business objectives, purposes or operations that could
in any way adversely affect the repayment of the Loans or any of the other
Obligations or could reasonably be expected to have or result in a Material
Adverse Effect, (b) make any change in its capital structure as described in
Disclosure Schedule (3.8), including the issuance of any shares of Stock,
-------------------------
warrants or other securities convertible into Stock or any revision of the terms
of its outstanding Stock; provided that URSI may issue shares of its Stock,
warrants or other securities convertible into Stock so long as no Change of
Control occurs after giving effect thereto, or (c) amend its charter or bylaws
in a manner that would adversely affect Agent or Lenders or such Credit Party's
duty or ability to repay the Obligations.  No Credit Party shall engage in any
line of business other than the lines of  business currently engaged in by it.

          6.6  Guaranteed Indebtedness.  Except as set forth in Disclosure
               -----------------------                          ----------
Schedule (6.6), no Credit Party shall create, incur, assume or permit to exist
--------------
any Guaranteed Indebtedness except (a) by endorsement of instruments or items of
payment for deposit to the general account of any Credit Party or for collection
in the ordinary course of business, and (b) for Guaranteed Indebtedness incurred
for the benefit of any other Credit Party if the primary obligation is expressly
permitted by this Agreement.

          6.7  Liens.  No Credit Party shall create, incur, assume or permit to
               -----
exist any Lien on or with respect to its Accounts, Vehicles or any of its other
properties or assets (whether now owned or hereafter acquired) except for (a)
Permitted Encumbrances;  (b) Liens in existence on the date hereof and
summarized on Disclosure Schedule (6.7) securing the Indebtedness described on
              -------------------------
Disclosure Schedule (6.3) and  permitted  refinancings, extensions and renewals
-------------------------
thereof, including extensions or renewals of any such Liens; provided that the
principal amount of the Indebtedness so secured is not increased and the Lien is
not extended to any other property; (c) other Liens in existence on the date
hereof and summarized on Disclosure Schedule (6.7); (d) Liens created after the
                         -------------------------
date hereof by conditional sale or other title retention agreements (including
Capital Leases) or in connection with purchase money Indebtedness with respect
to Equipment and Fixtures acquired by any Credit Party in the ordinary course of
business, involving the incurrence of an aggregate amount of purchase money
Indebtedness and Capital Lease Obligations of not more than $2,000,000
outstanding at any one time for all such Liens (provided that such Liens attach
only to the assets subject to such purchase money debt and such Indebtedness is
incurred within twenty (20) days following such purchase and does not exceed
100% of the purchase price of the subject assets); and (e) Liens arising from
precautionary financing statement filings with respect to operating leases
entered into by any Credit Party in the ordinary course of business.  In
addition, no Credit Party shall become a party to any agreement, note, indenture
or instrument, or take any other action, that would prohibit the creation of a
Lien on any of its properties or other assets in favor of Agent, on behalf of
itself and Lenders, as additional collateral for the Obligations, except
operating leases, Capital Leases or Licenses which prohibit Liens upon the
assets that are subject thereto and proceeds from the disposition of such assets
(including, without limitation, insurance and condemnation proceeds).

                                       41
<PAGE>

          6.8  Sale of Stock and Assets.  No Credit Party shall sell, transfer,
               ------------------------
convey, assign or otherwise dispose of any of its properties or other assets,
including the Stock of any of its Subsidiaries (whether in a public or a private
offering or otherwise) or any of its Accounts or Vehicles, other than the sale,
transfer, conveyance or other disposition by a Credit Party of (a) Equipment and
Vehicles that are obsolete or no longer usable or useful in such Credit Party's
business, replacement and spare parts for Equipment and Vehicles that are
obsolete or no longer used or useful in such Credit Party's business, surplus
Vehicles at any location and Vehicles which such Credit Party has determined to
sell as part of its fleet modernization program and having a net book value not
exceeding (i) $6,000,000 in the aggregate in the Fiscal Year ending December 31,
2000, and (ii) $4,000,000 in the aggregate in any Fiscal Year thereafter; and
(b) other Equipment and Fixtures having a book value not exceeding $1,000,000 in
the aggregate in any Fiscal Year.  With respect to any disposition of assets or
other properties permitted pursuant to clauses (a) and (b) above, Agent agrees
                                       -----------     ---
on reasonable prior written notice to release its Lien on such assets or other
properties in order to permit the applicable Credit Party to effect such
disposition and shall execute and deliver to Borrowers, at Borrowers' expense,
appropriate UCC-3 termination statements and other releases as reasonably
requested by Borrowers.  The net proceeds of all asset sales permitted under
this Section 6.8 shall be applied as required under Section 1.3(b).
     -----------                                    --------------

          6.9  ERISA.  No Credit Party shall, or shall cause or permit any ERISA
               -----
Affiliate to, cause or permit to occur an event that could result in the
imposition of a Lien under Section 412 of the IRC or Section 302 or 4068 of
ERISA or cause or permit to occur an ERISA Event to the extent such ERISA Event
could reasonably be expected to have a Material Adverse Effect.

          6.10 Financial Covenants.  Borrowers shall not breach or fail to
               -------------------
comply with any of the Financial Covenants.

          6.11 Hazardous Materials.  No Credit Party shall cause or permit a
               -------------------
Release of any Hazardous Material on, at, in, under, above, to, from or about
any of the Real Estate where such Release would (a) violate in any respect, or
form the basis for any Environmental Liabilities under, any Environmental Laws
or Environmental Permits or (b) otherwise adversely impact the value or
marketability of any of the Real Estate or any of the Collateral, other than
such violations or Environmental Liabilities that could not reasonably be
expected to have a Material Adverse Effect.

          6.12 Sale-Leasebacks.  No Credit Party shall engage in any sale-
               ---------------
leaseback, synthetic lease or similar transaction involving any of its assets.

          6.13 Cancellation of Indebtedness.  No Credit Party shall cancel any
               ----------------------------
claim or debt owing to it, except for reasonable consideration negotiated on an
arm's length basis and in the ordinary course of its business consistent with
past practices.

          6.14 Restricted Payments.  No Credit Party shall make any Restricted
               -------------------
Payment, except (a) intercompany loans and advances between Borrowers to the
extent permitted by Section 6.3, (b) dividends and distributions by Subsidiaries
                    -----------
of any Borrower paid to

                                       42
<PAGE>

such Borrower, (c) officer and employee loans permitted
under Section 6.4(b), (d) payments of management fees and expenses pursuant to
      --------------
that certain Management Services Agreement dated as of even date herewith and in
effect on the date hereof by and between KPS Management, LLC and URSI; (e) the
repurchase or redemption of URSI common Stock or preferred Stock (including the
Preferred Stock) and options with respect to URSI's common Stock or preferred
Stock (including the Preferred Stock) held by directors, officers or employees
of, or former directors, officers or employees of, URSI or any other Borrower in
the aggregate cumulative amount for all such payments made from and after the
Closing Date until the end of any Fiscal Year not to exceed the amount set forth
for such Fiscal Year in Disclosure Schedule (6.14); (f) the conversion of
                        --------------------------
Preferred Stock to common Stock of URSI; (g) payments under earn-out agreements
paid solely in common Stock of URSI, (h) the conversion of the Subordinated
Debentures to common Stock of URSI, and (i) the delivery of the Closing Shares
(as such term is defined in the Subordinated Debentures Restructuring Documents)
to Charterhouse on the Closing Date provided, that (i) no Default or Event of
                                    ---------
Default has occurred and is continuing or would result after giving effect to
any Restricted Payment pursuant to clause (d) or (e) above; and (ii) the timing
                                   ------ ---    ---
of the Restricted Payments referred to in clause (d) above shall be set at dates
                                          ----------
that permit the delivery of Financial Statements necessary to determine current
compliance with the Financial Covenants prior to each such payment. 6.15
Change of Corporate Name or Location; Change of Fiscal Year.  No Credit Party
-----------------------------------------------------------
shall (a) change its corporate name or any trade name under which it does
business, (b) change its chief executive office, principal place of business,
corporate offices or warehouses or locations at which Collateral is held or
stored (except as provided for in clause (c) hereof), or the location of its
                                  ----------
records concerning the Collateral, in each case without at least thirty (30)
days prior written notice to Agent or (c) change the locations of its
marshalling facilities without at least ten (10) days prior written notice to
Agent, unless otherwise agreed to in writing by Agent; provided that any such
                                                       --------
new location shall be in the continental United States of America. Without
limiting the generality of the foregoing, no Credit Party shall change its name,
identity or corporate structure in any manner that might make any financing or
continuation statement filed in connection herewith seriously misleading within
the meaning of Section 9-402(7) of the Code or any other then applicable
provision of the Code, in each case except upon at least thirty (30) days prior
written notice to Agent and Lenders.  No Credit Party shall change its Fiscal
Year.

          6.16 No Impairment of Intercompany Transfers.  No Credit Party shall
               ---------------------------------------
directly or indirectly enter into or become bound by any agreement, instrument,
indenture or other obligation (other than this Agreement and the other Loan
Documents) that could directly or indirectly restrict, prohibit or require the
consent of any Person with respect to the payment of dividends or distributions
or the making or repayment of intercompany loans by a Subsidiary of any Borrower
to any Borrower or between Borrowers.

          6.17 No Speculative Transactions.  No Credit Party shall engage in any
               ---------------------------
transaction involving commodity options, futures contracts or similar
transactions, except solely to hedge against fluctuations in the prices of
commodities owned or purchased by it and the values of foreign currencies
receivable or payable by it and interest swaps, caps or collars.

                                       43
<PAGE>

          6.18 Leases; Real Estate Purchases.  No Credit Party shall enter into
               -----------------------------
any operating lease for Equipment or Real Estate, if the aggregate of all such
operating lease payments payable in any year for all Credit Parties on a
consolidated basis would exceed $11,000,000.

          6.19 Changes Relating to Subordinated Debt.  No Credit Party shall
               -------------------------------------
change or amend the terms of any Subordinated Debt, or any indenture or
agreement in connection therewith, including, without limitation, the
Subordinated Debentures or any of the Subordinated Debentures Restructuring
Documents,  if the effect of such amendment is to: (a) increase the interest
rate on any such Subordinated Debt or permit the payment of cash interest in
circumstances where payment in kind (i.e. PIK) interest is provided for; (b)
change the dates upon which payments of principal or interest are due on such
Subordinated Debt other than to extend such dates; (c) change any default or
event of default other than to delete or make less restrictive any default
provision therein, or add any covenant with respect to such Subordinated Debt;
(d) change the redemption or prepayment provisions of such Subordinated Debt
other than to extend the dates therefor or to reduce the premiums payable in
connection therewith; (e) grant any security or collateral to secure payment of
such Subordinated Debt; or (f) change or amend any other term if such change or
amendment would increase the obligations of the Credit Party thereunder or
confer additional rights on the holder of such Subordinated Debt in a manner
adverse to any Credit Party, Agent or any Lender.

          6.20 Changes Relating to Equity Transaction Documents. No Credit Party
               ------------------------------------------------
shall amend, modify or change the terms of any Equity Transaction Document if
such amendment, modification or other change would adversely affect the rights
or obligations of any Credit Party, Agent or any Lender in their capacity as
such without the prior written consent of Agent.

 7.  TERM

          7.1 Termination. The financing arrangements contemplated hereby shall
              -----------
be in effect until the Commitment Termination Date, and the Loans and all other
non-contingent Obligations shall be automatically due and payable in full on
such date.

          7.2  Survival of Obligations Upon Termination of Financing
               -----------------------------------------------------
Arrangements.  Except as otherwise expressly provided for in the Loan Documents,
------------
no termination or cancellation (regardless of cause or procedure) of any
financing arrangement under this Agreement shall in any way affect or impair the
obligations, duties and liabilities of the Credit Parties or the rights of Agent
and Lenders relating to any unpaid portion of the Loans or any other
Obligations, due or not due, liquidated, contingent or unliquidated, or any
transaction or event occurring prior to such termination, or any transaction or
event, the performance of which is required after the Commitment Termination
Date.  Except as otherwise expressly provided herein or in any other Loan
Document, all undertakings, agreements, covenants, warranties and
representations of or binding upon the Credit Parties, and all rights of Agent
and each Lender, all as contained in the Loan Documents, shall not terminate or
expire, but rather shall survive any such termination or cancellation and shall
continue in full force and

                                       44
<PAGE>

effect until the Termination Date; provided, that the provisions of Section 11,
                                                                    ----------
the payment obligations under Sections 1.15 and 1.16, and the indemnities
                              -------------     ----
contained in the Loan Documents shall survive the Termination Date.

 8. EVENTS OF DEFAULT; RIGHTS AND REMEDIES

          8.1  Events of Default.  The occurrence of any one or more of the
               -----------------
following events (regardless of the reason therefor) shall constitute an "Event
                                                                          -----
of Default" hereunder:
----------

          (a) Any Borrower (i) fails to make any payment of principal of, or
interest on, or Fees owing in respect of, the Loans or any of the other
Obligations when due and payable, or (ii) fails to pay or reimburse Agent or
Lenders for any expense reimbursable hereunder or under any other Loan Document
within ten (10) days following Agent's demand for such reimbursement or payment
of expenses.

          (b) Any Credit Party fails or neglects to perform, keep or observe any
of the provisions of Section 1.4, 1.8, 5.12, 5.13 or 6, or any of the provisions
                     -----------  ---  ----  ----    -
set forth in Annexes C or G, respectively.

          (c) Any Borrower fails or neglects to perform, keep or observe any of
the provisions of Section 4 or 5.4 or any provisions set forth in Annexes E or
                  ---------    ---                                ---------
F, respectively, and the same shall remain unremedied for five (5) days or more.
-

          (d) Any Credit Party fails or neglects to perform, keep or observe any
other provision of this Agreement or of any of the other Loan Documents (other
than any provision embodied in or covered by any other clause of this Section
8.1) and the same shall remain unremedied for thirty (30) days or more.

          (e) A default or breach occurs under any other agreement, document or
instrument to which any Credit Party is a party that is not cured within any
applicable grace period therefor, and such default or breach (i) involves the
failure to make any payment when due and payable in respect of any Indebtedness
or Guaranteed Indebtedness (other than the Obligations) of any Credit Party in
excess of $500,000 in the aggregate (including (x) undrawn committed or
available amounts and (y) amounts owing to all creditors under any combined or
syndicated credit arrangements), or (ii) causes, or permits any holder of such
Indebtedness or Guaranteed Indebtedness or a trustee to cause, Indebtedness or
Guaranteed Indebtedness or a portion thereof in excess of $500,000 in the
aggregate to become due prior to its stated maturity or prior to its regularly
scheduled dates of payment, or cash collateral in respect thereof to be
demanded, in each case, regardless of whether such default is waived (unless
such default is unconditionally waived prior to the taking of any action by
Agent or Lenders pursuant to Section 8.2), or such right is exercised, by such
                             -----------
holder or trustee.

          (f) Any information contained in any Borrowing Base Certificate is
untrue or incorrect in any respect (other than inadvertent, immaterial errors
not exceeding $100,000 in the aggregate in any Borrowing Base Certificate), or
any representation or warranty herein or in any

                                       45
<PAGE>

Loan Document or in any written statement, report, financial statement or
certificate (other than a Borrowing Base Certificate) made or delivered to Agent
or any Lender by any Credit Party as required by this Agreement or any other
Loan Document is untrue or incorrect in any material respect as of the date when
made or deemed made.

          (g) Assets of any Credit Party with a fair market value of $250,000 or
more are attached, seized, levied upon or subjected to a writ or distress
warrant, or come within the possession of any receiver, trustee, custodian or
assignee for the benefit of creditors of any Credit Party and such condition
continues for thirty (30) days or more.

          (h) A case or proceeding is commenced against any Credit Party seeking
a decree or order in respect of such Credit Party (i) under the Bankruptcy Code,
or any other applicable federal, state or foreign bankruptcy or other similar
law, (ii) appointing a custodian, receiver, liquidator, assignee, trustee or
sequestrator (or similar official) for such Credit Party or for any substantial
part of any such Credit Party's assets, or (iii) ordering the winding-up or
liquidation of the affairs of such Credit Party, and such case or proceeding
shall remain undismissed or unstayed for sixty (60) days or more or a decree or
order granting the relief sought in such case or proceeding shall be entered by
a court of competent jurisdiction.

          (i) Any Credit Party (i) files a petition seeking relief under the
Bankruptcy Code, or any other applicable federal, state or foreign bankruptcy or
other similar law, (ii) consents or fails to contest in a timely and appropriate
manner the institution of proceedings thereunder or the filing of any such
petition or the appointment of or taking possession by a custodian, receiver,
liquidator, assignee, trustee or sequestrator (or similar official) for such
Credit Party or for any substantial part of any such Credit Party's assets,
(iii) makes an assignment for the benefit of creditors, (iv) takes any corporate
action in furtherance of any of the foregoing; or (v) admits in writing its
inability to, or is generally unable to, pay its debts as such debts become due.

          (j) A final judgment or judgments for the payment of money in excess
of $500,000 in the aggregate at any time are outstanding against one or more of
the Credit Parties and the same are not, within thirty (30) days after the entry
thereof, discharged or execution thereof stayed or bonded pending appeal, or
such judgments are not discharged prior to the expiration of any such stay.

          (k) Any material provision of any Loan Document for any reason ceases
to be valid, binding and enforceable in accordance with its terms (or any Credit
Party shall challenge the enforceability of any Loan Document or shall assert in
writing, or engage in any action or inaction based on any such assertion, that
any provision of any of the Loan Documents has ceased to be or otherwise is not
valid, binding and enforceable in accordance with its terms), or any Lien
created under any Loan Document shall cease to be a valid and perfected first
priority Lien (except as otherwise permitted herein or therein or except as a
result of any act or omission on the part of Agent or any Lender) in any of the
Collateral purported to be covered thereby.

          (l)  Any Change of Control occurs.

                                       46
<PAGE>

          (m) Any event occurs, whether or not insured or insurable, as a result
of which revenue-producing activities cease or are substantially curtailed at
any facility of Borrowers generating more than 10% of Borrowers' consolidated
EBITDA for the Fiscal Year preceding such event and such cessation or
curtailment continues for more than 45 days.

          8.2  Remedies
               --------

          (a) If any Default or Event of Default has occurred and is continuing,
Agent, may (and at the written request of the Requisite Lenders shall), without
notice, suspend the Revolving Loan facility with respect to additional Advances
and/or the incurrence of additional Letter of Credit Obligations, whereupon any
additional Advances and the incurrence of additional Letter of Credit
Obligations shall be made or incurred in Agent's sole discretion (or in the sole
discretion of the Requisite Lenders, if such suspension occurred at their
direction) so long as such Default or Event of Default is continuing.  If any
Default or Event of Default has occurred and is continuing, Agent may (and at
the written request of Requisite Lenders shall), without notice except as
otherwise expressly provided herein, increase the rate of interest applicable to
the Loans and the Letter of Credit Fees to the Default Rate.

          (b) If any Event of Default has occurred and is continuing, Agent may
(and at the written request of the Requisite Lenders shall), without notice: (i)
terminate the Revolving Loan facility with respect to further Advances or the
incurrence of further Letter of Credit Obligations; (ii) declare all or any
portion of the Obligations, including all or any portion of any Loan to be
forthwith due and payable, and require that the Letter of Credit Obligations be
cash collateralized as provided in Annex B, all without presentment, demand,
protest or further notice of any kind, all of which are expressly waived by
Borrowers and each other Credit Party; or (iii) exercise any rights and remedies
provided to Agent under the Loan Documents or at law or equity, including all
remedies provided under the Code; provided, that upon the occurrence of an Event
of Default specified in Sections 8.1(h) or (i), the Revolving Loan facility
                        ---------------    ---
shall be immediately terminated and all of the Obligations, including the
aggregate Revolving Loan, shall become immediately due and payable without
declaration, notice or demand by any Person.

          8.3  Waivers by Credit Parties.  Except as otherwise provided for in
               -------------------------
this Agreement or by applicable law, each Credit Party waives (including for
purposes of Section 12): (a) presentment, demand and protest and notice of
            ----------
presentment, dishonor, notice of intent to accelerate, notice of acceleration,
protest, default, nonpayment, maturity, release, compromise, settlement,
extension or renewal of any or all commercial paper, accounts, contract rights,
documents, instruments, chattel paper and guaranties at any time held by Agent
on which any Credit Party may in any way be liable, and hereby ratifies and
confirms whatever Agent may do in this regard, (b) all rights to notice and a
hearing prior to Agent's taking possession or control of, or to Agent's replevy,
attachment or levy upon, the Collateral or any bond or security that might be
required by any court prior to allowing Agent to exercise any of its remedies,
and (c) the benefit of all valuation, appraisal, marshaling and exemption laws.

9.  ASSIGNMENT AND PARTICIPATIONS; APPOINTMENT OF AGENT

          9.1  Assignment and Participations
               -----------------------------

                                       47
<PAGE>

          (a) Subject to the terms of this Section 9.1, any Lender may make an
                                           -----------
assignment to a Qualified Assignee of, or sell participations in, at any time or
times, the Loan Documents, Loans, Letter of Credit Obligations and any
Commitment or any portion thereof or interest therein, including any Lender's
rights, title, interests, remedies, powers or duties thereunder. Any assignment
by a Lender shall: (i) require the consent of Agent (which consent shall not be
unreasonably withheld or delayed with respect to a Qualified Assignee) and the
execution of an assignment agreement (an "Assignment Agreement") substantially
                                          --------------------
in the form attached hereto as Exhibit 9.1(a) and otherwise in form and
                               --------------
substance reasonably satisfactory to, and acknowledged by, Agent; (ii) be
conditioned on such assignee Lender representing to the assigning Lender and
Agent that it is purchasing the applicable Loans to be assigned to it for its
own account, for investment purposes and not with a view to the distribution
thereof; (iii) if a partial assignment, after giving effect to any such partial
assignment, the assignee Lender shall have Commitments in an amount at least
equal to $5,000,000 and the assigning Lender shall have retained Commitments in
an amount at least equal to $5,000,000; (iv) include a payment to Agent of an
assignment fee of $3,500; and (v) so long as no Event of Default has occurred
and is continuing, the consent of Borrower Representative, which shall not be
unreasonably withheld or delayed; provided that no such consent of Borrower
Representative shall be required for an assignment to a Qualified Assignee
described in clause (a) of the definition of "Qualified Assignee".  In the case
of an assignment by a Lender under this Section 9.1, the assignee shall have, to
                                        -----------
the extent of such assignment, the same rights, benefits and obligations as all
other Lenders hereunder.  The assigning Lender shall be relieved of its
obligations hereunder with respect to its Commitments or assigned portion
thereof from and after the date of such assignment.  Each Borrower hereby
acknowledges and agrees that any assignment shall give rise to a direct
obligation of Borrowers to the assignee and that the assignee shall be
considered to be a "Lender".  In all instances, each Lender's liability to make
Loans hereunder shall be several and not joint and shall be limited to such
Lender's Pro Rata Share of the applicable Commitment.  In the event Agent or any
Lender assigns or otherwise transfers all or any part of the Obligations, Agent
or any such Lender shall so notify Borrowers and Borrowers shall, upon the
request of Agent or such Lender, execute new Notes in exchange for the Notes, if
any, being assigned.  Notwithstanding the foregoing provisions of this Section
                                                                       -------
9.1(a), any Lender may at any time pledge the Obligations held by it and such
------
Lender's rights under this Agreement and the other Loan Documents to a Federal
Reserve Bank, and any Lender that is an investment fund may assign the
Obligations held by it and such Lender's rights under this Agreement and the
other Loan Documents to another investment fund managed by the same investment
advisor; provided, that no such pledge to a Federal Reserve Bank shall release
such Lender from such Lender's obligations hereunder or under any other Loan
Document.

          (b) Any participation by a Lender of all or any part of its Commitment
shall be made with the understanding that all amounts payable by Borrowers
hereunder shall be determined as if that Lender had not sold such participation,
and that the holder of any such participation shall not be entitled to require
such Lender to take or omit to take any action hereunder except actions directly
affecting (i) any reduction in the principal amount of, or interest rate or Fees
payable with respect to, any Loan in which such holder participates, (ii) any
extension of the scheduled amortization of the principal amount of any Loan in
which such holder participates or the final maturity date thereof, and (iii) any
release of all or substantially

                                       48
<PAGE>

all of the Collateral (other than in accordance with the terms of this
Agreement, the Collateral Documents or the other Loan Documents). Solely for
purposes of Sections 1.13, 1.15, 1.16 and 9.8, each Borrower acknowledges and
            -------------  ----  ----     ---
agrees that a participation shall give rise to a direct obligation of Borrowers
to the participant and the participant shall be considered to be a "Lender".
Except as set forth in the preceding sentence no Borrower or Credit Party shall
have any obligation or duty to any participant and each Credit Party shall
continue to deal solely and directly with any Lender who sells any participation
as if no such sale had occurred in connection with any such Lender's rights and
obligations under the Loan Documents. Neither Agent nor any Lender (other than
the Lender selling a participation) shall have any duty to any participant and
may continue to deal solely with the Lender selling a participation as if no
such sale had occurred.

          (c) Except as expressly provided in this Section 9.1, no Lender shall,
                                                   -----------
as between Borrowers and that Lender, or Agent and that Lender, be relieved of
any of its obligations hereunder as a result of any sale, assignment, transfer
or negotiation of, or granting of participation in, all or any part of the
Loans, the Notes or other Obligations owed to such Lender.

          (d) Each Credit Party executing this Agreement shall assist any Lender
permitted to sell assignments or participations under this Section 9.1 as
                                                           -----------
reasonably required to enable the assigning or selling Lender to effect any such
assignment or participation, including the execution and delivery of any and all
agreements, notes and other documents and instruments as shall reasonably be
requested and, if requested by Agent, the preparation of informational materials
for, and the participation of management in meetings with, potential assignees
or participants.  Each Credit Party executing this Agreement shall certify the
correctness, completeness and accuracy of all descriptions of the Credit Parties
and their respective affairs contained in any selling materials provided by them
and all other information provided by them and included in such materials,
except that any Projections delivered by Borrowers shall only be certified by
Borrower Representative as having been prepared by Borrowers in compliance with
the representations contained in Section 3.4(c).
                                 --------------

          (e) Any Lender may furnish any information concerning Credit Parties
in the possession of such Lender from time to time to assignees and participants
(including prospective assignees and participants); provided that such Lender
shall obtain from assignees or participants (including prospective assignees and
participants) confidentiality covenants substantially equivalent to those
contained in Section 11.8.
             ------------

          (f) So long as no Event of Default has occurred and is continuing, no
Lender shall assign or sell participations in any portion of its Loans or
Commitments to a potential Lender or participant, if, as of the date of the
proposed assignment or sale, the assignee Lender or participant would be subject
to capital adequacy or similar requirements under Section 1.16(a), increased
                                                  ---------------
costs under Section 1.16(b), an inability to fund LIBOR Loans under Section
            ---------------                                         -------
1.16(c), or withholding taxes in accordance with Section 1.15(a).
-------                                          ---------------

          9.2  Appointment of Agent.  GE Capital is hereby appointed to act on
               --------------------
behalf of all Lenders as Agent under this Agreement and the other Loan
Documents.  The provisions of this Section 9.2 are solely for the benefit of
                                   -----------
Agent and Lenders and no Credit Party nor any other

                                       49
<PAGE>

Person shall have any rights as a third party beneficiary of any of the
provisions hereof. In performing its functions and duties under this Agreement
and the other Loan Documents, Agent shall act solely as an agent of Lenders and
does not assume and shall not be deemed to have assumed any obligation toward or
relationship of agency or trust with or for any Credit Party or any other
Person. Agent shall have no duties or responsibilities except for those
expressly set forth in this Agreement and the other Loan Documents. The duties
of Agent shall be mechanical and administrative in nature and Agent shall not
have, or be deemed to have, by reason of this Agreement, any other Loan Document
or otherwise a fiduciary relationship in respect of any Lender. Except as
expressly set forth in this Agreement and the other Loan Documents, Agent shall
not have any duty to disclose, and shall not be liable for failure to disclose,
any information relating to any Credit Party or any of their respective
Subsidiaries or any Account Debtor that is communicated to or obtained by GE
Capital or any of its Affiliates in any capacity. Neither Agent nor any of its
Affiliates nor any of their respective officers, directors, employees, agents or
representatives shall be liable to any Lender for any action taken or omitted to
be taken by it hereunder or under any other Loan Document, or in connection
herewith or therewith, except for damages caused by its or their own gross
negligence or willful misconduct.

     If Agent shall request instructions from Requisite Lenders, Supermajority
Lenders or all affected Lenders with respect to any act or action (including
failure to act) in connection with this Agreement or any other Loan Document,
then Agent shall be entitled to refrain from such act or taking such action
unless and until Agent shall have received instructions from Requisite Lenders,
Supermajority Lenders or all affected Lenders, as the case may be, and Agent
shall not incur liability to any Person by reason of so refraining.  Agent shall
be fully justified in failing or refusing to take any action hereunder or under
any other Loan Document (a) if such action would, in the opinion of Agent, be
contrary to law or the terms of this Agreement or any other Loan Document, (b)
if such action would, in the opinion of Agent, expose Agent to Environmental
Liabilities or (c) if Agent shall not first be indemnified to its satisfaction
against any and all liability and expense which may be incurred by it by reason
of taking or continuing to take any such action.  Without limiting the
foregoing, no Lender shall have any right of action whatsoever against Agent as
a result of Agent acting or refraining from acting hereunder or under any other
Loan Document in accordance with the instructions of Requisite Lenders,
Supermajority Lenders or all affected Lenders, as applicable.

          In addition, Fleet Capital Corporation is hereby appointed as
Documentation Agent under this Agreement and the other Loan Documents.  The use
of the term "Documentation Agent" is not intended to connote any fiduciary or
other implied (or express) obligations arising under agency doctrine of any
applicable law.  Instead, such term is an honorary title only, and is used
merely as a matter of market custom.

          9.3  Agent's Reliance, Etc.  Neither Agent nor any of its Affiliates
               ---------------------
nor any of their respective directors, officers, agents or employees shall be
liable for any action taken or omitted to be taken by it or them under or in
connection with this Agreement or the other Loan Documents, except for damages
caused by its or their own gross negligence or willful misconduct.  Without
limiting the generality of the foregoing, Agent:  (a)  may treat the payee of
any Note as the holder thereof until Agent receives written notice of the
assignment or transfer

                                       50
<PAGE>

thereof signed by such payee and in form reasonably satisfactory to Agent; (b)
may consult with legal counsel, independent public accountants and other experts
selected by it and shall not be liable for any action taken or omitted to be
taken by it in good faith in accordance with the advice of such counsel,
accountants or experts; (c) makes no warranty or representation to any Lender
and shall not be responsible to any Lender for any statements, warranties or
representations made in or in connection with this Agreement or the other Loan
Documents; (d) shall not have any duty to ascertain or to inquire as to the
performance or observance of any of the terms, covenants or conditions of this
Agreement or the other Loan Documents on the part of any Credit Party or to
inspect the Collateral (including the books and records) of any Credit Party;
(e) shall not be responsible to any Lender for the due execution, legality,
validity, enforceability, genuineness, sufficiency or value of this Agreement or
the other Loan Documents or any other instrument or document furnished pursuant
hereto or thereto; and (f) shall incur no liability under or in respect of this
Agreement or the other Loan Documents by acting upon any notice, consent,
certificate or other instrument or writing (which may be by telecopy, telegram,
cable or telex) believed by it to be genuine and signed or sent by the proper
party or parties.

          9.4  GE Capital and Affiliates.  With respect to its Commitments
               -------------------------
hereunder, GE Capital shall have the same rights and powers under this Agreement
and the other Loan Documents as any other Lender and may exercise the same as
though it were not Agent; and the term "Lender" or "Lenders" shall, unless
otherwise expressly indicated, include GE Capital in its individual capacity.
GE Capital and its Affiliates may lend money to, invest in, and generally engage
in any kind of business with, any Credit Party, any of their Affiliates and any
Person who may do business with or own securities of any Credit Party or any
such Affiliate, all as if GE Capital were not Agent and without any duty to
account therefor to Lenders.  GE Capital and its Affiliates may accept fees and
other consideration from any Credit Party for services in connection with this
Agreement or otherwise without having to account for the same to Lenders.  GE
Capital has also purchased certain equity interests in URSI, which is the
Borrower Representative, and entered into certain agreements relating to those
equity interests.  Each Lender acknowledges the potential conflict of interest
between GE Capital as a Lender holding disproportionate interests in the Loans,
GE Capital as a Stockholder of URSI (i.e. the Borrower Representative) and GE
Capital as Agent.

          9.5  Lender Credit Decision.  Each Lender acknowledges that it has,
               ----------------------
independently and without reliance upon Agent or any other Lender and based on
the Financial Statements referred to in Section 3.4(a) and such other documents
                                        --------------
and information as it has deemed appropriate, made its own credit and financial
analysis of the Credit Parties and its own decision to enter into this
Agreement.  Each Lender also acknowledges that it will, independently and
without reliance upon Agent or any other Lender and based on such documents and
information as it shall deem appropriate at the time, continue to make its own
credit decisions in taking or not taking action under this Agreement.  Each
Lender acknowledges the potential conflict of interest of each other Lender as a
result of Lenders holding disproportionate interests in the Loans, and expressly
consents to, and waives any claim based upon, such conflict of interest.

                                       51
<PAGE>

          9.6  Indemnification.  Lenders agree to indemnify Agent (to the extent
               ---------------
not reimbursed by Credit Parties and without limiting the obligations of
Borrowers hereunder), ratably according to their respective Pro Rata Shares,
from and against any and all liabilities, obligations, losses, damages,
penalties, actions, judgments, suits, costs, expenses or disbursements of any
kind or nature whatsoever that may be imposed on, incurred by, or asserted
against Agent in any way relating to or arising out of this Agreement or any
other Loan Document or any action taken or omitted to be taken by Agent in
connection therewith; provided, that no Lender shall be liable for any portion
                      --------
of such liabilities, obligations, losses, damages, penalties, actions,
judgments, suits, costs, expenses or disbursements resulting from Agent's gross
negligence or willful misconduct. Without limiting the foregoing, each Lender
agrees to reimburse Agent promptly upon demand for its ratable share of any out-
of-pocket expenses (including reasonable counsel fees) incurred by Agent in
connection with the preparation, execution, delivery, administration,
modification, amendment or enforcement (whether through negotiations, legal
proceedings or otherwise) of, or legal advice in respect of rights or
responsibilities under, this Agreement and each other Loan Document, to the
extent that Agent is not reimbursed for such expenses by Credit Parties.

          9.7  Successor Agent.  Agent may resign at any time by giving not less
               ---------------
than thirty (30) days' prior written notice thereof to Lenders and Borrower
Representative.  Upon any such resignation, the Requisite Lenders shall have the
right to appoint a successor Agent.  If no successor Agent shall have been so
appointed by the Requisite Lenders and shall have accepted such appointment
within 30 days after the resigning Agent's giving notice of resignation, then
the resigning Agent may, on behalf of Lenders, appoint a successor Agent, which
shall be a Lender, if a Lender is willing to accept such appointment, or
otherwise shall be a commercial bank or financial institution or a subsidiary of
a commercial bank or financial institution if such commercial bank or financial
institution is organized under the laws of the United States of America or of
any State thereof and has a combined capital and surplus of at least
$300,000,000.  If no successor Agent has been appointed pursuant to the
foregoing, within 30 days after the date such notice of resignation was given by
the resigning Agent, such resignation shall become effective and the Requisite
Lenders shall thereafter perform all the duties of Agent hereunder until such
time, if any, as the Requisite Lenders appoint a successor Agent as provided
above.  Any successor Agent appointed by Requisite Lenders hereunder shall be
subject to the approval of Borrower Representative, such approval not to be
unreasonably withheld or delayed; provided that such approval shall not be
                                  --------
required if a Default or an Event of Default has occurred and is continuing.
Upon the acceptance of any appointment as Agent hereunder by a successor Agent,
such successor Agent shall succeed to and become vested with all the rights,
powers, privileges and duties of the resigning Agent.  Upon the earlier of the
acceptance of any appointment as Agent hereunder by a successor Agent or the
effective date of the resigning Agent's resignation, the resigning Agent shall
be discharged from its duties and obligations under this Agreement and the other
Loan Documents, except that any indemnity rights or other rights in favor of
such resigning Agent shall continue.  After any resigning Agent's resignation
hereunder, the provisions of this Section 9 shall inure to its benefit as to any
                                  ---------
actions taken or omitted to be taken by it while it was acting as Agent under
this Agreement and the other Loan Documents.

                                       52
<PAGE>

          9.8  Setoff and Sharing of Payments.  In addition to any rights now or
               ------------------------------
hereafter granted under applicable law and not by way of limitation of any such
rights, upon the occurrence and during the continuance of any Event of Default
and subject to Section 9.9(f), each Lender is hereby authorized at any time or
from time to time, without notice to any Credit Party or to any other Person,
any such notice being hereby expressly waived, to offset and to appropriate and
to apply any and all balances held by it at any of its offices for the account
of any Borrower or Guarantor (regardless of whether such balances are then due
to such Borrower or Guarantor) and any other properties or assets at any time
held or owing by that Lender or that holder to or for the credit or for the
account of any Borrower or Guarantor against and on account of any of the
Obligations that are not paid when due.  Any Lender exercising a right of setoff
or otherwise receiving any payment on account of the Obligations in excess of
its Pro Rata Share thereof shall purchase for cash (and the other Lenders shall
sell) such participations in each such other Lender's or holder's Pro Rata Share
of the Obligations as would be necessary to cause such Lender to share the
amount so offset or otherwise received with each other Lender in accordance with
their respective Pro Rata Shares (other than offset rights exercised by any
Lender with respect to Sections 1.13, 1.15 or 1.16).  Each Credit Party that is
                       -------------  ----    ----
a Borrower or Guarantor agrees, to the fullest extent permitted by law, that (a)
any Lender may exercise its right to offset with respect to amounts in excess of
its Pro Rata Share of the Obligations and may sell participations in such
amounts so offset to other Lenders and (b) any Lender so purchasing a
participation in the Loans made or other Obligations held by other Lenders or
holders may exercise all rights of offset, bankers' lien, counterclaim or
similar rights with respect to such participation as fully as if such Lender
were a direct holder of the Loans and the other Obligations in the amount of
such participation.  Notwithstanding the foregoing, if all or any portion of the
offset amount or payment otherwise received is thereafter recovered from the
Lender that has exercised the right of offset, the purchase of participations by
that Lender shall be rescinded and the purchase price restored without interest.
Each Lender agrees promptly to notify any applicable Borrower and Agent after
any offset and application contemplated under this Section 9.8 is made by such
                                                   -----------
Lender, provided, that the failure to give such notice shall not affect the
        --------
validity of such offset and application.

          9.9  Payments; Non-Funding Lenders; Information; Actions in Concert.
               --------------------------------------------------------------

          (a) Payments.  On the second (2nd) Business Day of each calendar week
              --------
or more frequently at Agent's election (each, a "Settlement Date"), Agent shall
                                                 ---------------
advise each Lender by telephone, or telecopy of the amount of such Lender's Pro
Rata Share of principal, interest and Fees paid for the benefit of Lenders with
respect to each applicable Loan.  Provided that each Lender has funded all
payments or Advances required to be made by it and has purchased all
participations required to be purchased by it under this Agreement and the other
Loan Documents as of such Settlement Date, Agent shall pay to each Lender such
Lender's Pro Rata Share of principal, interest and Fees paid by Borrowers since
the previous Settlement Date for the benefit of such Lender on the Loans held by
it.  To the extent that any Lender (a "Non-Funding Lender") has failed to fund
                                       ------------------
all such payments and Advances or failed to fund the purchase of all such
participations, Agent shall be entitled to set off the funding short-fall
against that Non-Funding Lender's Pro Rata Share of all payments received from
Borrowers.  Such payments shall be made by wire transfer to such Lender's
account (as specified by such Lender in

                                       53
<PAGE>

Annex H or the applicable Assignment Agreement) not later than 2:00 p.m. (New
-------
York time) on the next Business Day following each Settlement Date.

          (b) Availability of Lender's Pro Rata Share.  Agent may assume that
              ---------------------------------------
each Lender will make its Pro Rata Share of each Revolving Credit Advance
available to Agent on each funding date.  If such Pro Rata Share is not, in
fact, paid to Agent by such Lender when due, Agent will be entitled to recover
such amount on demand from such Lender without setoff, counterclaim or deduction
of any kind.  If any Lender fails to pay the amount of its Pro Rata Share
forthwith upon Agent's demand, Agent shall promptly notify Borrower
Representative and Borrowers shall within one (1) Business Day of such
notification repay such amount to Agent.  Nothing in this Section 9.9(b) or
                                                          --------------
elsewhere in this Agreement or the other Loan Documents shall be deemed to
require Agent to advance funds on behalf of any Lender or to relieve any Lender
from its obligation to fulfill its Commitments hereunder or to prejudice any
rights that Borrowers may have against any  Lender as a result of any default by
such  Lender hereunder.  To the extent that Agent advances funds to any Borrower
on behalf of any  Lender and is not reimbursed therefor on the same Business Day
as such Advance is made, Agent shall be entitled to retain for its account all
interest accrued on such Advance until reimbursed by the applicable  Lender.

          (c)  Return of Payments.
               ------------------

               (i) If Agent pays an amount to a Lender under this Agreement in
the belief or expectation that a related payment has been or will be received by
Agent from Borrowers and such related payment is not received by Agent, then
Agent will be entitled to recover such amount from such Lender on demand without
setoff, counterclaim or deduction of any kind.

               (ii) If Agent determines at any time that any amount received by
Agent under this Agreement must be returned to any Borrower or paid to any other
Person pursuant to any insolvency law or otherwise, then, notwithstanding any
other term or condition of this Agreement or any other Loan Document, Agent will
not be required to distribute any portion thereof to any Lender. In addition,
each Lender will repay to Agent on demand any portion of such amount that Agent
has distributed to such Lender, together with interest at such rate, if any, as
Agent is required to pay to any Borrower or such other Person, without setoff,
counterclaim or deduction of any kind.

          (d) Non-Funding Lenders.  The failure of any Non-Funding Lender to
              -------------------
make any Revolving Credit Advance or any payment required by it hereunder shall
not relieve any other Lender (each such other Lender, an "Other Lender") of its
                                                          ------------
obligations to make such Advance or purchase such participation on such date,
but neither any Other Lender nor Agent shall be responsible for the failure of
any Non-Funding Lender to make an Advance, purchase a participation or make any
other payment required hereunder. Notwithstanding anything set forth herein to
the contrary, a Non-Funding Lender shall not have any voting or consent rights
under or with respect to any Loan Document or constitute a "Lender" (or be
included in the calculation of "Requisite Lenders" or "Supermajority Lenders"
hereunder) for any voting or consent rights under or with respect to any Loan
Document.  At Borrower Representative's request, Agent or a Person reasonably
acceptable to Agent and, so long as no Event of Default has occurred and is

                                       54
<PAGE>

continuing, Borrower Representative shall have the right (but shall have no
obligation) with Agent's and, so long as no Event of Default has occurred and is
continuing, Borrower Representative's consent to purchase from any Non-Funding
Lender, and each Non-Funding Lender agrees that it shall, at Agent's request,
sell and assign to Agent or such Person, all of the Commitments of that Non-
Funding Lender for an amount equal to the principal balance of all Loans held by
such Non-Funding Lender and all accrued interest and fees with respect thereto
through the date of sale, such purchase and sale to be consummated pursuant to
an executed Assignment Agreement.

          (e) Dissemination of Information.  Agent shall use reasonable efforts
              ----------------------------
to provide Lenders with any notice of Default or Event of Default received by
Agent from, or delivered by Agent to, any Credit Party, with notice of any Event
of Default of which Agent has actually become aware and with notice of any
action taken by Agent following any Event of Default; provided, that Agent shall
                                                      --------
not be liable to any Lender for any failure to do so, except to the extent that
such failure is attributable to Agent's gross negligence or willful misconduct.
Lenders acknowledge that Borrowers are required to provide Financial Statements
and Collateral Reports to Lenders in accordance with Annexes E and F hereto and
                                                     ---------     -
agree that Agent shall have no duty to provide the same to Lenders.

          (f) Actions in Concert.  Anything in this Agreement to the contrary
              ------------------
notwithstanding, each Lender hereby agrees with each other Lender that no Lender
shall take any action to protect or enforce its rights arising out of this
Agreement or the Notes (including exercising any rights of setoff) without first
obtaining the prior written consent of Agent or Requisite Lenders, it being the
intent of Lenders that any such action to protect or enforce rights under this
Agreement and the Notes shall be taken in concert and at the direction or with
the consent of Agent or Requisite Lenders.

 10.      SUCCESSORS AND ASSIGNS

          10.1 Successors and Assigns. This Agreement and the other Loan
               ----------------------
Documents shall be binding on and shall inure to the benefit of each Credit
Party, Agent, Lenders and their respective successors and assigns (including, in
the case of any Credit Party, a debtor-in-possession on behalf of such Credit
Party), except as otherwise provided herein or therein.  No Credit Party may
assign, transfer, hypothecate or otherwise convey its rights, benefits,
obligations or duties hereunder or under any of the other Loan Documents without
the prior express written consent of Agent and Lenders. Any such purported
assignment, transfer, hypothecation or other conveyance by any Credit Party
without the prior express written consent of Agent and Lenders shall be void.
The terms and provisions of this Agreement are for the purpose of defining the
relative rights and obligations of each Credit Party, Agent and Lenders with
respect to the transactions contemplated hereby and no Person shall be a third
party beneficiary of any of the terms and provisions of this Agreement or any of
the other Loan Documents.

                                       55
<PAGE>

11.  MISCELLANEOUS

          11.1 Complete Agreement; Modification of Agreement.  The Loan
               ---------------------------------------------
Documents and the Equity Transaction Documents constitute the complete agreement
between the parties with respect to the subject matter thereof and may not be
modified, altered or amended except as set forth in Section 11.2.  Any letter of
                                                    ------------
interest, commitment letter, fee letter (other than the GE Capital Fee Letter)
or confidentiality agreement between any Credit Party and Agent or any Lender or
any of their respective Affiliates predating this Agreement and relating to a
financing of substantially similar form, purpose or effect shall be superseded
by this Agreement.

          11.2 Amendments and Waivers
               ----------------------

          (a) Except for actions expressly permitted to be taken by Agent, no
amendment, modification, termination or waiver of any provision of this
Agreement or any other Loan Document, or any consent to any departure by any
Credit Party therefrom, shall in any event be effective unless the same shall be
in writing and signed by Borrowers, and by Requisite Lenders, Supermajority
Lenders or all affected Lenders, as applicable. Except as set forth in clauses
(b) and (c) below, all such amendments, modifications, terminations or waivers
requiring the consent of any Lenders shall require the written consent of
Requisite Lenders.

          (b) No amendment, modification, termination or waiver of or consent
with respect to any provision of this Agreement that increases the percentage
advance rates set forth in the definition of Borrowing Base, or that makes less
restrictive the nondiscretionary criteria for exclusion from Eligible Accounts
and Eligible Vehicles set forth in Sections 1.6 and 1.7, shall be effective
                                   ------------     ---
unless the same shall be in writing and signed by Agent, Supermajority Lenders
and Borrowers.  No amendment, modification, termination or waiver of or consent
with respect to any provision of this Agreement that waives compliance with the
conditions precedent set forth in Section 2.2 to the making of any Loan or the
                                  -----------
incurrence of any Letter of Credit Obligations shall be effective unless the
same shall be in writing and signed by Agent, Requisite Lenders and Borrowers.
Notwithstanding anything contained in this Agreement to the contrary, no waiver
or consent with respect to any Default or any Event of Default shall be
effective for purposes of the conditions precedent to the making of Loans or the
incurrence of Letter of Credit Obligations set forth in Section 2 unless the
same shall be in writing and signed by Agent, Requisite Lenders and Borrowers.

          (c) No amendment, modification, termination or waiver shall, unless in
writing and signed by each Lender directly affected thereby: (i) increase the
aggregate principal amount of the Commitments (it being acknowledged and agreed
by each of the parties that an increase in the aggregate principal amount of the
Commitments directly affects all Lenders); (ii) reduce the principal of, rate of
interest on or Fees payable with respect to any Loan or Letter of Credit
Obligations of any affected Lender or waive or amend any provisions herein
regarding mandatory prepayments; (iii) extend any scheduled payment date or
final maturity date of the principal amount of any Loan of any affected Lender;
(iv) waive, forgive, defer, extend or postpone any payment of interest or Fees
as to any affected Lender; (v) release any Guaranty or, except as otherwise
permitted herein or in the other Loan Documents, release, or permit any Credit

                                       56
<PAGE>

Party to sell or otherwise dispose of, any substantial portion of the Collateral
(which action shall be deemed to directly affect all Lenders); (vi) change the
percentage of the Commitments or of the aggregate unpaid principal amount of the
Loans that shall be required for Lenders or any of them to take any action
hereunder; and (vii) amend or waive this Section 11.2 or the definition of the
                                         ------------
terms "Requisite Lenders" or "Supermajority Lenders" insofar as such definitions
affect the substance of this Section 11.2.  Furthermore, no amendment,
                             ------------
modification, termination or waiver shall increase the principal amount of any
individual Lender's Commitment without the consent of such Lender.  Furthermore,
no amendment, modification, termination or waiver affecting the rights or duties
of Agent or L/C Issuer under this Agreement or any other Loan Document shall be
effective unless in writing and signed by Agent or L/C Issuer, as the case may
be, in addition to Lenders required hereinabove to take such action.  Each
amendment, modification, termination or waiver shall be effective only in the
specific instance and for the specific purpose for which it was given.  No
amendment, modification, termination or waiver shall be required for Agent to
take additional Collateral pursuant to any Loan Document.  No amendment,
modification, termination or waiver of any provision of any Note shall be
effective without the written concurrence of the holder of that Note.  No notice
to or demand on any Credit Party in any case shall entitle such Credit Party or
any other Credit Party to any other or further notice or demand in similar or
other circumstances. Any amendment, modification, termination, waiver or consent
effected in accordance with this Section 11.2 shall be binding upon each holder
                                 ------------
of the Notes at the time outstanding and each future holder of the Notes.

          (d) If, in connection with any proposed amendment, modification,
waiver or termination (a "Proposed Change") requiring (i) the consent of all
                          ---------------
affected Lenders, the consent of Requisite Lenders is obtained, but the consent
of other Lenders whose consent is required is not obtained, or (ii) the consent
of Supermajority Lenders, the consent of Requisite Lenders is obtained, but the
consent of Supermajority Lenders is not obtained (any such Lender whose consent
is not so obtained as described in clause (i) and (ii) above below being
referred to as a "Non-Consenting Lender"), then, so long as Agent is not a Non-
                  ---------------------
Consenting Lender, at Borrower Representative's request, Agent or a Person
reasonably acceptable to Agent and, so long as no Event of Default has occurred
and is continuing, Borrower Representative shall have the right (but shall have
no obligation) with Agent's and, so long as no Event of Default has occurred and
is continuing, Borrower Representative's consent to purchase from such Non-
Consenting Lenders, and such Non-Consenting Lenders agree that they shall, upon
Agent's request, sell and assign to Agent or such Person, all of the Commitments
of such Non-Consenting Lenders for an amount equal to the principal balance of
all Loans held by the Non-Consenting Lenders and all accrued interest and Fees
with respect thereto through the date of sale, such purchase and sale to be
consummated pursuant to an executed Assignment Agreement.

          (e) Upon indefeasible payment in full in cash and performance of all
of the Obligations (other than indemnification Obligations under Section 1.13),
                                                                 ------------
termination of the Commitments and a release of all claims against Agent and
Lenders, and so long as no suits, actions, proceedings or claims are pending or
threatened against any Indemnified Person asserting any damages, losses or
liabilities that are Indemnified Liabilities, Agent shall deliver to Borrowers
termination statements, mortgage releases and other documents necessary or
appropriate to evidence the termination of the Liens securing payment of the
Obligations.

                                       57
<PAGE>

          11.3 Fees and Expenses.  Borrowers shall reimburse (i) Agent for all
               -----------------
fees, costs and expenses (including the reasonable fees and expenses of all of
its counsel, advisors, consultants and auditors) incurred by Agent in connection
with the negotiation and preparation of the Loan Documents and (ii) Agent (and,
with respect to clauses (c) and (d) below, all Lenders) for all fees, costs and
                -----------     ---
expenses, including the reasonable fees, costs and expenses of counsel or other
advisors (including environmental and management consultants and appraisers),
incurred by Agent (and, with respect to clauses (c), (d) and (e) below, all
Lenders) in connection with:

          (a) the forwarding to Borrowers or any other Person on behalf of
Borrowers by Agent of the proceeds of any Loan (including a wire transfer fee of
$25 per wire transfer);

          (b) any amendment, modification or waiver of, consent with respect to,
or termination of, any of the Loan Documents or Related Transactions Documents
or advice in connection with the syndication and administration of the Loans
made pursuant hereto or its rights hereunder or thereunder;

          (c) any litigation, contest, dispute, suit, proceeding or action
(whether instituted by Agent, any Lender, any Borrower or any other Person and
whether as a party, witness or otherwise) in any way relating to the Collateral,
any of the Loan Documents or any other agreement to be executed or delivered in
connection herewith or therewith, including any litigation, contest, dispute,
suit, case, proceeding or action, and any appeal or review thereof, in
connection with a case commenced by or against any or all of the Borrowers or
any other Person that may be obligated to Agent or any Lender by virtue of the
Loan Documents; including any such litigation, contest, dispute, suit,
proceeding or action arising in connection with any work-out or restructuring of
the Loans during the pendency of one or more Events of Default; provided, that
in the case of reimbursement of counsel for Lenders other than Agent, such
reimbursement shall be limited to one counsel for all such Lenders; provided,
                                                                    --------
further, that no Person shall be entitled to reimbursement under this clause (c)
-------
in respect of any litigation, consent, dispute, suit, proceeding or action to
the extent such litigation, contest, dispute, suit, proceeding or action results
from such Person's gross negligence or willful misconduct;

          (d) any attempt to enforce any remedies of Agent against any or all of
the Credit Parties or any other Person that may be obligated to Agent or any
Lender by virtue of any of the Loan Documents, including any such attempt to
enforce any such remedies in the course of any work-out or restructuring of the
Loans during the pendency of one or more Events of Default; provided, that in
the case of reimbursement of counsel for Lenders other than Agent, such
reimbursement shall be limited to one counsel for all such Lenders;

          (e) any workout or restructuring of the Loans during the pendency of
one or more Events of Default; and

          (f) efforts to (i) monitor the Loans or any of the other Obligations,
(ii) evaluate, observe or assess any of the Credit Parties or their respective
affairs, and (iii) verify, protect, evaluate, assess, appraise, collect, sell,
liquidate or otherwise dispose of any of the Collateral, except that Agent shall
be entitled to reimbursement of fees, costs and expenses for

                                       58
<PAGE>

(A) no more than four (4) inspections, audits and verification per Fiscal Year
of the properties, facilities, Collateral and books and records of the Credit
Parties and (B) no more than one (1) new or updated appraisal per Fiscal Year of
the Vehicles of the Borrowers unless a Default or Event of Default shall have
occurred and be continuing (as contemplated by the first sentence of Section
                                                                     -------
1.14);
----
including, as to each of clauses (a) through (f) above, all reasonable
attorneys' and other professional and service providers' fees arising from such
services, including those in connection with any appellate proceedings, and all
expenses, costs, charges and other fees incurred by such counsel and others in
connection with or relating to any of the events or actions described in this
Section 11.3, all of which shall be payable, on demand, by Borrowers to Agent.
------------
Without limiting the generality of the foregoing, such expenses, costs, charges
and fees may include: fees, costs and expenses of accountants, environmental
advisors, appraisers, investment bankers, management and other consultants and
paralegals; court costs and expenses; photocopying and duplication expenses;
court reporter fees, costs and expenses; long distance telephone charges; air
express charges; telegram or telecopy charges; secretarial overtime charges; and
expenses for travel, lodging and food paid or incurred in connection with the
performance of such legal or other advisory services.

          11.4 No Waiver. Agent's or any Lender's failure, at any time or times,
               ---------
to require strict performance by the Credit Parties of any provision of this
Agreement or any other Loan Document shall not waive, affect or diminish any
right of Agent or such Lender thereafter to demand strict compliance and
performance herewith or therewith. Any suspension or waiver of an Event of
Default shall not suspend, waive or affect any other Event of Default whether
the same is prior or subsequent thereto and whether the same or of a different
type. Subject to the provisions of Section 11.2, none of the undertakings,
                                   ------------
agreements, warranties, covenants and representations of any Credit Party
contained in this Agreement or any of the other Loan Documents and no Default or
Event of Default by any Credit Party shall be deemed to have been suspended or
waived by Agent or any Lender, unless such waiver or suspension is by an
instrument in writing signed by an officer of or other authorized employee of
Agent and the applicable required Lenders, and directed to Borrowers specifying
such suspension or waiver.

          11.5 Remedies.  Agent's and Lenders' rights and remedies under this
               --------
Agreement shall be cumulative and nonexclusive of any other rights and remedies
that Agent or any Lender may have under any other agreement, including the other
Loan Documents, by operation of law or otherwise. Recourse to the Collateral
shall not be required.

          11.6 Severability.  Wherever possible, each provision of this
               ------------
Agreement and the other Loan Documents shall be interpreted in such a manner as
to be effective and valid under applicable law, but if any provision of this
Agreement or any other Loan Document shall be prohibited by or invalid under
applicable law, such provision shall be ineffective only to the extent of such
prohibition or invalidity without invalidating the remainder of such provision
or the remaining provisions of this Agreement or such other Loan Document.

          11.7 Conflict of Terms.  Except as otherwise provided in this
               -----------------
Agreement or any of the other Loan Documents by specific reference to the
applicable

                                       59
<PAGE>

provisions of this Agreement, if any provision contained in this Agreement
conflicts with or is inconsistent with any provision in any of the other Loan
Documents, the provision contained in this Agreement shall govern and control.

          11.8 Confidentiality.  Agent and each Lender agree to use commercially
               ---------------
reasonable efforts (equivalent to the efforts Agent or such Lender applies to
maintaining the confidentiality of its own confidential information) to maintain
as confidential all confidential information provided to them by the Credit
Parties or their representatives or agents and designated as confidential for a
period of two (2) years following receipt thereof, except that Agent and any
Lender may disclose such information (a) to Persons employed or engaged by Agent
or such Lender in evaluating, approving, structuring or administering the Loans
and the Commitments who have a need to know such information in accordance with
customary lending practices and who receive such information having been made
aware of the restrictions of this Section 11.8; (b) to any bona fide assignee or
                                  ------------
participant or potential assignee or participant that has agreed to comply with
the covenant contained in this Section 11.8 (and any such bona fide assignee or
                               ------------
participant or potential assignee or participant may disclose such information
to Persons employed or engaged by them as described in clause (a) above); (c) as
                                                       ----------
required or requested by any Governmental Authority or reasonably believed by
Agent or such Lender to be compelled by any court decree, subpoena or legal or
administrative order or process; (d) as, on the advice of Agent's or such
Lender's counsel, is required by law; (e) in connection with the exercise of any
right or remedy under the Loan Documents or in connection with any Litigation to
which Agent or such Lender is a party; or (f) that ceases to be confidential
through no fault of Agent or any Lender; provided, however, that with respect to
                                         --------  -------
clauses (c) and (d), Agent or such Lender shall to the extent practicable use
reasonable efforts to give notice to Borrower Representative before releasing
such information.

          11.9 GOVERNING LAW.  EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN ANY OF
               -------------
THE LOAN DOCUMENTS, IN ALL RESPECTS, INCLUDING ALL MATTERS OF CONSTRUCTION,
VALIDITY AND PERFORMANCE, THE LOAN DOCUMENTS AND THE OBLIGATIONS SHALL BE
GOVERNED BY, AND CONSTRUED AND ENFORCED IN ACCORDANCE WITH, THE INTERNAL LAWS OF
THE STATE OF NEW YORK APPLICABLE TO CONTRACTS MADE AND PERFORMED IN THAT STATE
AND ANY APPLICABLE LAWS OF THE UNITED STATES OF AMERICA.  EACH CREDIT PARTY
HEREBY CONSENTS AND AGREES THAT THE STATE OR FEDERAL COURTS LOCATED IN NEW YORK
COUNTY, CITY OF NEW YORK, NEW YORK SHALL HAVE EXCLUSIVE JURISDICTION TO HEAR AND
DETERMINE ANY CLAIMS OR DISPUTES BETWEEN THE CREDIT PARTIES, AGENT AND LENDERS
PERTAINING TO THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS OR TO ANY MATTER
ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS;
PROVIDED, THAT AGENT, LENDERS AND THE CREDIT PARTIES ACKNOWLEDGE THAT ANY
--------
APPEALS FROM THOSE COURTS MAY HAVE TO BE HEARD BY A COURT LOCATED OUTSIDE OF NEW
YORK COUNTY, CITY OF NEW YORK, NEW YORK; PROVIDED FURTHER,  THAT NOTHING IN THIS
                                         -------- -------
AGREEMENT SHALL BE

                                       60
<PAGE>

DEEMED OR OPERATE TO PRECLUDE AGENT FROM BRINGING SUIT OR TAKING OTHER LEGAL
ACTION IN ANY OTHER JURISDICTION TO REALIZE ON THE COLLATERAL OR ANY OTHER
SECURITY FOR THE OBLIGATIONS, OR TO ENFORCE A JUDGMENT OR OTHER COURT ORDER IN
FAVOR OF AGENT. EACH CREDIT PARTY EXPRESSLY SUBMITS AND CONSENTS IN ADVANCE TO
SUCH JURISDICTION IN ANY ACTION OR SUIT COMMENCED IN ANY SUCH COURT, AND EACH
CREDIT PARTY HEREBY WAIVES ANY OBJECTION THAT SUCH CREDIT PARTY MAY HAVE BASED
UPON LACK OF PERSONAL JURISDICTION, IMPROPER VENUE OR FORUM NON CONVENIENS AND
HEREBY CONSENTS TO THE GRANTING OF SUCH LEGAL OR EQUITABLE RELIEF AS IS DEEMED
APPROPRIATE BY SUCH COURT. EACH CREDIT PARTY HEREBY WAIVES PERSONAL SERVICE OF
THE SUMMONS, COMPLAINT AND OTHER PROCESS ISSUED IN ANY SUCH ACTION OR SUIT AND
AGREES THAT SERVICE OF SUCH SUMMONS, COMPLAINTS AND OTHER PROCESS MAY BE MADE BY
REGISTERED OR CERTIFIED MAIL ADDRESSED TO SUCH CREDIT PARTY AT THE ADDRESS SET
FORTH IN ANNEX I OF THIS AGREEMENT AND THAT SERVICE SO MADE SHALL BE DEEMED
COMPLETED UPON THE EARLIER OF SUCH CREDIT PARTY'S ACTUAL RECEIPT THEREOF OR
THREE (3) DAYS AFTER DEPOSIT IN THE UNITED STATES MAILS, PROPER POSTAGE PREPAID.

          11.10     Notices.  Except as otherwise provided herein, whenever it
                    -------
is provided herein that any notice, demand, request, consent, approval,
declaration or other communication shall or may be given to or served upon any
of the parties by any other parties, or whenever any of the parties desires to
give or serve upon any other parties any communication with respect to this
Agreement, each such notice, demand, request, consent, approval, declaration or
other communication shall be in writing and shall be deemed to have been validly
served, given or delivered: (a) upon the earlier of actual receipt and three (3)
Business Days after deposit in the United States Mail, registered or certified
mail, return receipt requested, with proper postage prepaid; (b) upon
transmission, when sent by telecopy or other similar facsimile transmission
(with such telecopy or facsimile promptly confirmed by delivery of a copy by
personal delivery or United States Mail as otherwise provided in this Section
                                                                      -------
11.10); (c) one (1) Business Day after deposit with a reputable overnight
-----
courier with all charges prepaid or (d) when delivered, if hand-delivered by
messenger, all of which shall be addressed to the party to be notified and sent
to the address or facsimile number indicated in Annex I or to such other address
                                                -------
(or facsimile number) as may be substituted by notice given as herein provided.
The giving of any notice required hereunder may be waived in writing by the
party entitled to receive such notice.  Failure or delay in delivering copies of
any notice, demand, request, consent, approval, declaration or other
communication to any Person (other than Borrower Representative or Agent)
designated in Annex I to receive copies shall in no way adversely affect the
              -------
effectiveness of such notice, demand, request, consent, approval, declaration or
other communication.

                                       61
<PAGE>

          11.11     Section Titles.  The Section titles and Table of Contents
                    --------------
contained in this Agreement are and shall be without substantive meaning or
content of any kind whatsoever and are not a part of the agreement between the
parties hereto.

          11.12     Counterparts.  This Agreement may be executed in any number
                    ------------
of separate counterparts, each of which shall collectively and separately
constitute one agreement.

          11.13     WAIVER OF JURY TRIAL.  BECAUSE DISPUTES ARISING IN
                    --------------------
CONNECTION WITH COMPLEX FINANCIAL TRANSACTIONS ARE MOST QUICKLY AND ECONOMICALLY
RESOLVED BY AN EXPERIENCED AND EXPERT PERSON AND THE PARTIES WISH APPLICABLE
STATE AND FEDERAL LAWS TO APPLY (RATHER THAN ARBITRATION RULES), THE PARTIES
DESIRE THAT THEIR DISPUTES BE RESOLVED BY A JUDGE APPLYING SUCH APPLICABLE LAWS.
THEREFORE, TO ACHIEVE THE BEST COMBINATION OF THE BENEFITS OF THE JUDICIAL
SYSTEM AND OF ARBITRATION, THE PARTIES HERETO WAIVE ALL RIGHT TO TRIAL BY JURY
IN ANY ACTION, SUIT, OR PROCEEDING BROUGHT TO RESOLVE ANY DISPUTE, WHETHER
SOUNDING IN CONTRACT, TORT OR OTHERWISE, AMONG AGENT, LENDERS AND ANY CREDIT
PARTY ARISING OUT OF, CONNECTED WITH, RELATED TO, OR INCIDENTAL TO THE
RELATIONSHIP ESTABLISHED AMONG THEM IN CONNECTION WITH, THIS AGREEMENT OR ANY OF
THE OTHER LOAN DOCUMENTS OR THE TRANSACTIONS RELATED THERETO.

          11.14     Press Releases and Related Matters.  Each Credit Party
                    ----------------------------------
executing this Agreement agrees that neither it nor its Affiliates will in the
future issue any press releases or other public disclosure using the name of GE
Capital or its affiliates or referring to this Agreement, the other Loan
Documents or the Related Transactions Documents without at least two (2)
Business Days' prior notice to GE Capital and without the prior written consent
of GE Capital unless (and only to the extent that) such Credit Party or
Affiliate is required to do so under law and then, in any event, such Credit
Party or Affiliate will consult with GE Capital before issuing such press
release or other public disclosure.  Each Credit Party consents to the
publication by Agent or any Lender of a tombstone or similar advertising
material relating to the financing transactions contemplated by this Agreement.
Agent or such Lender shall provide a draft of any such tombstone or similar
advertising material to the Borrower Representative for review and comment prior
to the publication thereof.  Agent reserves the right to provide to industry
trade organizations information necessary and customary for inclusion in league
table measurements.

          11.15     Reinstatement.  This Agreement shall remain in full force
                    -------------
and effect and continue to be effective should any petition be filed by or
against any Borrower for liquidation or reorganization, should any Borrower
become insolvent or make an assignment for the benefit of any creditor or
creditors or should a receiver or trustee be appointed for all or any
significant part of any Borrower's assets, and shall continue to be effective or
to be reinstated, as the case may be, if at any time payment and performance of
the Obligations, or any part thereof, is, pursuant to applicable law, rescinded
or reduced in amount, or must otherwise be restored or returned by any obligee
of the Obligations, whether as a "voidable preference," "fraudulent conveyance,"
or

                                       62
<PAGE>

otherwise, all as though such payment or performance had not been made.  In
the event that any payment, or any part thereof, is rescinded, reduced, restored
or returned, the Obligations shall be reinstated and deemed reduced only by such
amount paid and not so rescinded, reduced, restored or returned.

          11.16     Advice of Counsel.  Each of the parties represents to each
                    -----------------
other party hereto that it has discussed this Agreement and, specifically, the
provisions of Sections 11.9 and 11.13, with its counsel.
              -------------     -----

          11.17     No Strict Construction.  The parties hereto have
                    ----------------------
participated jointly in the negotiation and drafting of this Agreement.  In the
event an ambiguity or question of intent or interpretation arises, this
Agreement shall be construed as if drafted jointly by the parties hereto and no
presumption or burden of proof shall arise favoring or disfavoring any party by
virtue of the authorship of any provisions of this Agreement.

12.  CROSS-GUARANTY

          12.1 Cross-Guaranty.  Each Borrower hereby agrees that such Borrower
               --------------
is jointly and severally liable for, and hereby absolutely and unconditionally
guarantees to Agent and Lenders and their respective successors and assigns, the
full and prompt payment (whether at stated maturity, by acceleration or
otherwise) and  performance of, all Obligations owed or hereafter owing to Agent
and Lenders by each other Borrower. Each Borrower agrees that its guaranty
obligation hereunder is a continuing guaranty of payment and performance and not
of collection, that its obligations under this Section 12 shall not be
                                               ----------
discharged until payment and performance, in full, of the non-contingent
Obligations has occurred, and that its obligations under this Section 12 shall
                                                              ----------
be absolute and unconditional, irrespective of, and unaffected by,

          (a) the genuineness, validity, regularity, enforceability or any
future amendment of, or change in, this Agreement, any other Loan Document or
any other agreement, document or instrument related thereto to which any
Borrower is or may become a party;

          (b) the absence of any action to enforce this Agreement (including
this Section 12) or any other Loan Document or the waiver or consent by Agent
and Lenders with respect to any of the provisions thereof;

          (c) the existence, value or condition of, or failure to perfect its
Lien against, any security for the Obligations or any action, or the absence of
any action, by Agent and Lenders in respect thereof (including the release of
any such security);

          (d) the insolvency of any Credit Party; or

          (e) any other action or circumstances that might otherwise constitute
a legal or equitable discharge or defense of a surety or guarantor.

Each Borrower shall be regarded, and shall be in the same position, as principal
debtor with respect to the Obligations guaranteed hereunder.

                                       63
<PAGE>

          12.2 Waivers by Borrowers. Each Borrower expressly waives all rights
               --------------------
it may have now or in the future under any statute, or at common law, or at law
or in equity, or otherwise, to compel Agent or Lenders to marshall assets or to
proceed in respect of the Obligations guaranteed hereunder against any other
Credit Party, any other party or against any security for the payment and
performance of the Obligations before proceeding against, or as a condition to
proceeding against, such Borrower. It is agreed among each Borrower, Agent and
Lenders that the foregoing waivers are of the essence of the transaction
contemplated by this Agreement and the other Loan Documents and that, but for
the provisions of this Section 12 and such waivers, Agent and Lenders would
                       ----------
decline to enter into this Agreement.

          12.3 Benefit of Guaranty.  Each Borrower agrees that the provisions of
               -------------------
this Section 12 are for the benefit of Agent and Lenders and their respective
     ----------
successors, transferees, endorsees and assigns, and nothing herein contained
shall impair, as between any other Borrower and Agent or Lenders, the
obligations of such other Borrower under the Loan Documents.

          12.4 Subordination of Subrogation, Etc.  Notwithstanding anything to
               ---------------------------------
the contrary in this Agreement or in any other Loan Document, and except as set
forth in Section 12.7, each Borrower hereby  expressly and irrevocably
subordinates to payment of the Obligations any and all rights at law or in
equity to subrogation, reimbursement,  exoneration, contribution,
indemnification or set off and any and all defenses available to a surety,
guarantor or accommodation co-obligor until the non-contingent Obligations are
indefeasibly paid in full in cash.  Each Borrower acknowledges and agrees that
this subordination is intended to benefit Agent and Lenders and shall not limit
or otherwise affect such Borrower's liability hereunder or the enforceability of
this Section 12, and that Agent, Lenders and their respective successors and
     ----------
assigns are intended third party beneficiaries of the waivers and agreements set
forth in this Section 12.4.
              -------------

          12.5 Election of Remedies.  If Agent or any Lender may, under
               --------------------
applicable law, proceed to realize its benefits under any of the Loan Documents
giving Agent or such Lender a Lien upon any Collateral, whether owned by any
Borrower or by any other Person, either by judicial foreclosure or by non-
judicial sale or enforcement, Agent or any Lender may, at its sole option,
determine which of its remedies or rights it may pursue without affecting any of
its rights and remedies under this Section 12.  If, in the exercise of any of
                                   ----------
its rights and remedies, Agent or any Lender shall forfeit any of its rights or
remedies, including its right to enter a deficiency judgment against any
Borrower or any other Person, whether because of any applicable laws pertaining
to "election of remedies" or the like, each Borrower hereby consents to such
action by Agent or such Lender and waives any claim based upon such action, even
if such action by Agent or such Lender shall result in a full or partial loss of
any rights of subrogation that each Borrower might otherwise have had but for
such action by Agent or such Lender.  Any election of remedies that results in
the denial or impairment of the right of Agent or any Lender to seek a
deficiency judgment against any Borrower shall not impair any other Borrower's
obligation to pay the full amount of the Obligations.  In the event Agent or any
Lender shall bid at any foreclosure or trustee's sale or at any private sale
permitted by law or the

                                       64
<PAGE>

Loan Documents, Agent or such Lender may bid all or less than the amount of the
Obligations and the amount of such bid need not be paid by Agent or such Lender
but shall be credited against the Obligations. The amount of the successful bid
at any such sale, whether Agent, Lender or any other party is the successful
bidder, shall be conclusively deemed to be the fair market value of the
Collateral and the difference between such bid amount and the remaining balance
of the Obligations shall be conclusively deemed to be the amount of the
Obligations guaranteed under this Section 12, notwithstanding that any present
                                  ----------
or future law or court decision or ruling may have the effect of reducing the
amount of any deficiency claim to which Agent or any Lender might otherwise be
entitled but for such bidding at any such sale.

            12.6  Limitation.  Notwithstanding any provision herein contained to
                  ----------
the contrary, each Borrower's liability under this Section 12 (which liability
                                                   ----------
is in any event in addition to amounts for which such Borrower is primarily
liable under Section 1) shall be limited to an amount not to exceed as of any
             ---------
date of determination the greater of:

          (a) the net amount of all Loans advanced to any other Borrower under
this Agreement and then re-loaned or otherwise transferred to, or for the
benefit of, such Borrower; and

          (b) the amount that could be claimed by Agent and Lenders from such
Borrower under this Section 12 without rendering such claim voidable or
                    ----------
avoidable under Section 548 of Chapter 11 of the Bankruptcy Code or under any
applicable state Uniform Fraudulent Transfer Act, Uniform Fraudulent Conveyance
Act or similar statute or common law after taking into account, among other
things, such Borrower's right of contribution and indemnification from each
other Borrower under Section 12.7.
                     -------------

          12.7 Contribution with Respect to Guaranty Obligations
               -------------------------------------------------

            (a)  To the extent that any Borrower shall make a payment under this
Section 12 of all or any of the Obligations (other than Loans made to that
Borrower for which it is primarily liable) (a "Guarantor Payment") that, taking
into account all other Guarantor Payments then previously or concurrently made
by any other Borrower, exceeds the amount that such Borrower would otherwise
have paid if each Borrower had paid the aggregate Obligations satisfied by such
Guarantor Payment in the same proportion that such Borrower's Allocable Amount
(as defined below) (as determined immediately prior to such Guarantor Payment)
bore to the aggregate Allocable Amounts of each of the Borrowers as determined
immediately prior to the making of such Guarantor Payment, then, following
indefeasible payment in full in cash of the non-contingent Obligations and
termination of the Commitments, such Borrower shall be entitled to receive
contribution and indemnification payments from, and be reimbursed by, each other
Borrower for the amount of such excess, pro rata based upon their respective
Allocable Amounts in effect immediately prior to such Guarantor Payment.

            (b)  As of any date of determination, the "Allocable Amount" of any
                                                      -----------------
Borrower shall be equal to the maximum amount of the claim that could then be
recovered from such Borrower under this Section 12 without rendering such claim
                                        ----------
voidable or avoidable under

                                       65
<PAGE>

Section 548 of Chapter 11 of the Bankruptcy Code or under any applicable state
Uniform Fraudulent Transfer Act, Uniform Fraudulent Conveyance Act or similar
statute or common law.

            (c)  This Section 12.7 is intended only to define the relative
                 -----------------
rights of Borrowers and nothing set forth in this Section 12.7 is intended to or
                                                  ------------
shall impair the obligations of Borrowers,  jointly and severally, to pay any
amounts as and when the same shall become due and payable in accordance with the
terms of this Agreement, including Section 12.1.  Nothing contained in this
                                   ------------
Section 12.7 shall limit the liability of any Borrower to pay the Loans made
------------
directly or indirectly to that Borrower and accrued interest, Fees and expenses
with respect thereto for which such Borrower shall be primarily liable.

            (d)  The parties hereto acknowledge that the rights of contribution
and indemnification hereunder shall constitute assets of the Borrower to which
such contribution and indemnification is owing.

            (e)  The rights of the indemnifying Borrowers against other Credit
Parties under this Section 12.7 shall be exercisable only upon the full and
                   ------------
indefeasible payment of the non-contingent Obligations and the termination of
the Commitments.

            12.8  Liability Cumulative.  The liability of Borrowers under this
                  --------------------
Section 12 is in addition to and shall be cumulative with all liabilities of
----------
each Borrower to Agent and Lenders under this Agreement and the other Loan
Documents to which such Borrower is a party or in respect of any Obligations or
obligation of the other Borrower, without any limitation as to amount, unless
the instrument or agreement evidencing or creating such other liability
specifically provides to the contrary.

     [SIGNATURE PAGES FOLLOW]
     ------------------------

                                       66
<PAGE>

          IN WITNESS WHEREOF, this Agreement has been duly executed as of the
date first written above.

                              BORROWERS:

                              UNITED ROAD SERVICES, INC.

                              By: /s/ Gerald R. Riordan
                                  ---------------------
                              Name: Gerald R. Riordan
                                    -------------------
                              Title: Chief Executive Officer
                                     -------------------------

                              URS SOUTHWEST, INC.

                              URS NORTHEAST, INC.

                              FAST TOWING, INC.

                              CITY TOWING INC.

                              EL PASO TOWING, INC.

                              URS OF TENNESSEE, INC.

                              KEN LEHMAN ENTERPRISES INC.

                              URS MIDWEST, INC.

                              URS WEST, INC.

                              URS SOUTHEAST, INC.

                              ROUSE'S BODY SHOP INC.

                                       67
<PAGE>

                              AUTO SERVICE CENTER

                              GARRY'S WRECKER SERVICE, INC.

                              ENVIRONMENTAL AUTO REMOVAL, INC.

                              E&R TOWING & GARAGE, INC.

                              BILL & WAG'S, INC.

                              ARRI BROTHERS, INC.

                              By: /s/ Gerald R. Riordan
                                  -----------------------
                              Name: Gerald R. Riordan
                              Title: Chief Executive Officer

                                       68
<PAGE>

                              GENERAL ELECTRIC CAPITAL
                              CORPORATION,
                              as Agent and Lender

                              By: /s/ Charles H. Fenton III
                                  -------------------------------

                              Name: Charles H. Fenton III
                                    -----------------------------
                                    Duly Authorized Signatory

                              FLEET CAPITAL CORPORATION,
                              as Documentation Agent and Lender

                              By: /s/ Mark Gertzof
                                  -------------------------------
                              Name: Mark Gertzof
                                    -----------------------------
                              Title: S.V.P.
                                     ----------------------------

                              LASALLE BUSINESS CREDIT, INC.,
                              as Lender

                              By: /s/ Michael Richmond
                                  -------------------------------
                              Name: Michael Richmond
                                    -----------------------------
                              Title: S.V.P.
                                     ----------------------------

                              COMERICA BANK,
                              as Lender

                              By: /s/ Russell A. Stokes
                                  -------------------------------
                              Name: Russell A. Stockes
                                    -----------------------------
                              Title: Vice President
                                     ----------------------------

                                       69
<PAGE>

                               ANNEX A (Recitals)
                                        --------
                                       to
                                CREDIT AGREEMENT
                                ----------------

                                  DEFINITIONS
                                  -----------

          Capitalized terms used in the Loan Documents shall have (unless
otherwise provided elsewhere in the Loan Documents) the following respective
meanings, and all references to Sections, Exhibits, Schedules or Annexes in the
following definitions shall refer to Sections, Exhibits, Schedules or Annexes of
or to the Agreement (unless otherwise indicated):

          "Account Debtor" means any Person who may become obligated to any
           --------------
Credit Party under, with respect to, or on account of, an Account.

          "Accounting Changes" has the meaning ascribed thereto in Annex G.
           ------------------                                      -------

          "Accounts" means all "accounts," as such term is defined in the Code,
           --------
now owned or hereafter acquired by any Credit Party, and, in any event,
including (a) all accounts receivable, other receivables, book debts and other
forms of obligations (other than forms of obligations evidenced by Chattel
Paper, Documents or Instruments), whether arising out of goods sold or services
rendered by it or from any other transaction (including any such obligations
that may be characterized as an account or contract right under the Code), (b)
all of each Credit Party's rights in, to and under all purchase orders or
receipts for goods or services, (c) all of each Credit Party's rights to any
goods represented by any of the foregoing (including unpaid sellers' rights of
rescission, replevin, reclamation and stoppage in transit and rights to
returned, reclaimed or repossessed goods), (d) all monies due or to become due
to any Credit Party, under all purchase orders and contracts for the sale of
goods or the performance of services or both by such Credit Party or in
connection with any other transaction (whether or not yet earned by performance
on the part of such Credit Party), including the right to receive the proceeds
of said purchase orders and contracts, (e) all health care insurance
receivables, if any, and (f) all collateral security and guaranties of any kind,
given by any Account Debtor or any other Person with respect to any of the
foregoing.

          "Advance" means any Revolving Credit Advance.
           -------

          "Affiliate" means, with respect to any Person, (a) each Person that,
           ---------
directly or indirectly, owns or controls, whether beneficially, or as a trustee,
guardian or other fiduciary, five percent (5%) or more of the Stock having
ordinary voting power in the election of directors of such Person, (b) each
Person that controls, is controlled by or is under common control with such
Person, (c) each of such Person's officers, directors, joint venturers and
partners and (d) in the case of Borrowers, the immediate family members, spouses
and lineal descendants of individuals who are Affiliates of any Borrower.  For
the purposes of this definition, "control" of a Person shall mean the
                                  -------
possession, directly or indirectly, of the power to direct or cause the
direction of its management or policies, whether through the ownership of voting
securities, by

                                      A-1
<PAGE>

contract or otherwise; provided, however, that the term "Affiliate" shall
                       --------  -------                 ---------
specifically exclude Agent and each Lender and their respective Affiliates.

          "Agent" means GE Capital in its capacity as Agent for Lenders or its
           -----
successor appointed pursuant to Section 9.7.
                                -----------

          "Agreement" means the Credit Agreement by and among Borrowers, the
           ---------
other Credit Parties party thereto, GE Capital, as Agent and Lender and the
other Lenders from time to time party thereto.

          "Appendices" has the meaning ascribed to it in the recitals to the
           ----------
Agreement.

          "Applicable Margins" means collectively the Applicable Revolver Index
           ------------------
Margin and the Applicable Revolver LIBOR Margin.

          "Applicable Revolver Index Margin" means the per annum interest rate
           --------------------------------
margin from time to time in effect and payable in addition to the Index Rate
applicable to the Revolving Loan, as determined by reference to Section 1.5(a).
                                                                --------------

          "Applicable Revolver LIBOR Margin" means the per annum interest rate
           --------------------------------
from time to time in effect and payable in addition to the LIBOR Rate applicable
to the Revolving Loan, as determined by reference to Section 1.5(a).
                                                     --------------

          "Assignment Agreement" has the meaning ascribed to it in Section
           --------------------                                    -------
9.1(a).
------

          "Bankruptcy Code" means the provisions of Title 11 of the United
           ---------------
States Code, 11 U.S.C. (S)(S)101 et seq.
                                 -- ---

          "Blocked Accounts" has the meaning ascribed to it in Annex C.
           ----------------                                    -------

          "Blue Truck" means Blue Truck Acquisition, LLC, a Delaware limited
           ----------
liability company, and an Affiliate of KPS.

          "Borrower" and "Borrowers" have the respective meanings ascribed
           --------       ---------
thereto in the preamble to the Agreement.

          "Borrower Representative" means URSI in its capacity as Borrower
           -----------------------
Representative pursuant to the provisions of Section 1.1(b).
                                             --------------

          "Borrowing Availability" means as of any date of determination the
           ----------------------
lesser of (i) the Maximum Amount and (ii) the Borrowing Base, in each case less
                                                                           ----
the sum of the Revolving Loans; provided that Overadvances in accordance with
Section 1.1 (a) (iii) may cause the Revolving Loans to exceed the Borrowing
--------------------
Base.

          "Borrowing Base" means, as of any date of determination by Agent, from
          ---------------
time to time, an amount equal to the sum at such time of:

                                      A-2
<PAGE>

          (a) up to 85% of the book value of Borrowers' Eligible Accounts; and

          (b) up to 80% of the Net Orderly Liquidation Value of Eligible
     Vehicles which are Existing Vehicles described in the Taylor & Martin
     Appraisal Report for which Agent has received title certificates and other
     documentation reasonably requested by Agent; and

          (c) up to 85% of the lesser of the (i) actual purchase price and (ii)
     invoiced purchase price of Eligible Vehicles which are New Vehicles for
     which Agent has received title certificates and other documentation
     reasonably requested by Agent; and

          (d) either: (i) up to 60% of the actual purchase price of Eligible
     Vehicles which are Used Vehicles for which Agent has received title
     certification and other documentation reasonably requested by Agent, if a
     desktop appraisal of such Used Vehicle is not performed by Taylor & Martin,
     Inc., or another appraiser satisfactory to Agent, in its sole discretion;
     or (ii) if a desktop appraisal of such Used Vehicle is performed by Taylor
     & Martin, Inc. or such other appraiser, up to 80% of the Net Orderly
     Liquidation Value of such Vehicles as set forth in the desktop appraisal
     report by Taylor & Martin, Inc. or such other appraiser, in form and
     substance reasonably satisfactory to Agent;

in each case, less any Reserves established by Agent at such time (including,
without limitation, any Reserves established pursuant to Section 5.9 hereof;
                                                         -----------
and, provided, further, that dispositions of Vehicles shall reduce the Borrowing
     --------  -------
Base (to the extent such Vehicle is included in the Borrowing Base) (i) in the
case of any Existing Vehicle, in an amount equal to the Net Orderly Liquidation
Value of each Existing Vehicle so disposed of, less amortization with respect
thereto (as calculated in accordance with this paragraph), (ii) in the case of
any New Vehicle, in an amount equal to the lesser of (A) the actual purchase
price and (B) the invoiced purchase price paid for such New Vehicle so disposed
of, less amortization with respect thereto (as calculated in accordance with
this paragraph) and (iii) in the case of any Used Vehicle, in an amount equal to
either (A) the actual purchase price paid for such Used Vehicle or, (B) if a
desktop appraisal of such Used Vehicle was performed by Taylor & Martin, Inc.,
or another appraiser satisfactory to Agent, in its sole discretion, the Net
Orderly Liquidation Value for such Used Vehicle so disposed of, in each case,
less amortization with respect thereto (as calculated in accordance with this
paragraph) . The Agent shall have the right to adjust the Borrowing Base to give
effect to the reappraised value of Vehicles pursuant to any new/or updated
Appraisal conducted pursuant to Section 1.14 hereof.  The amount of availability
                                ------------
based on Eligible Vehicles as determined by the Borrowing Base on the Closing
Date will amortize quarterly on a straight line basis over five (5) years with
respect to Borrowers' Existing Vehicles that are transport Vehicles owned by the
Borrowers on the Closing Date and seven (7) years with respect to Borrowers'
Existing Vehicles that are  towing Vehicles owned by the Borrowers on the
Closing Date, in each case, beginning as of December 31, 2000.  The amount of
availability based on Eligible Vehicles as determined by the Borrowing Base with
respect to New transport and towing Vehicles and Used transport and towing
Vehicles purchased after April 1, 2000 will amortize over seven (7) years, in
each case, beginning as of the quarter after the purchase thereof, except that
the amount of availability

                                      A-3
<PAGE>

based on Eligible Vehicles as determined by the Borrowing Base with respect to
all New towing and transport Vehicles and Used transport and towing Vehicles
purchased in Fiscal Year 2000 shall begin amortizing on March 31, 2001. The
total aggregate amortization amount will be reduced by the quarterly
amortization associated with Vehicles disposed of in such quarter to reflect the
lower level of Vehicles owned by Borrowers.

          "Borrowing Base Certificate" means a certificate to be executed and
           --------------------------
delivered from time to time by Borrower Representative in the form attached to
the Agreement as Exhibit 4.1(b).
                 --------------

          "Business Day" means any day that is not a Saturday, a Sunday or a day
           ------------
on which banks are required or permitted to be closed in the State of New York
and in reference to LIBOR Loans shall mean any such day that is also a LIBOR
Business Day.

          "Capital Expenditures" means, with respect to any Person, all
           --------------------
expenditures (by the expenditure of cash or the incurrence of Indebtedness) by
such Person during any measuring period for the purchase or other acquisition of
any fixed assets or improvements or for replacements, substitutions or additions
thereto that have a useful life of more than one year and that are required to
be capitalized under GAAP, including, without limitation, for the purchase or
other acquisition of Vehicles.

          "Capital Lease" means, with respect to any Person, any lease of any
           -------------
property (whether real, personal or mixed) by such Person as lessee that, in
accordance with GAAP, would be required to be classified and accounted for as a
capital lease on a balance sheet of such Person.

          "Capital Lease Obligation" means, with respect to any Capital Lease of
           ------------------------
any Person, the amount of the obligation of the lessee thereunder that, in
accordance with GAAP, would appear on a balance sheet of such lessee in respect
of such Capital Lease.

          "Cash Collateral Account" has the meaning ascribed to it Annex B.
           -----------------------                                 -------

          "Cash Equivalents" has the meaning ascribed to it in Annex B.
           ----------------                                    -------

          "Cash Management Systems" has the meaning ascribed to it in Section
           -----------------------                                    -------
1.8.
---

          "Certificate of Powers, Designations, Preferences and Rights" means
           -----------------------------------------------------------
that certain Certificate of Powers, Designations, Preference and Rights dated as
of the date hereof of URSI, as filed with the Secretary of State of the State of
Delaware.

          "CFE" means CFE, Inc., a Delaware corporation and an affiliate of GE
           ---
Capital.

          "Change of Control" means any of the following:  (a) any person or
           -----------------
group of persons (within the meaning of the Securities Exchange Act of 1934, as
amended), other than Blue Truck, shall have acquired beneficial ownership
(within the meaning of Rule 13d-3 promulgated by the Securities and Exchange
Commission under the Securities Exchange Act of

                                      A-4
<PAGE>

1934,) of 20% or more of the issued and outstanding shares of capital Stock of
URSI having the right to vote for the election of directors of URSI under
ordinary circumstances; (b) a "Change in Control" occurs as defined in the
Subordinated Debentures Restructuring Documents; or (c) URSI ceases to own and
control all of the economic and voting rights associated with all of the
outstanding capital Stock of the Borrowers (other than URSI).

          "Charges" means all federal, state, county, city, municipal, local,
           -------
foreign or other governmental taxes (including taxes owed to the PBGC at the
time due and payable), levies, assessments, charges, liens, claims or
encumbrances upon or relating to (a) the Collateral, (b) the Obligations, (c)
the employees, payroll, income or gross receipts of any Credit Party, (d) any
Credit Party's ownership or use of any properties or other assets, or (e) any
other aspect of any Credit Party's business.

          "Charterhouse" means Charter URS LLC, a Delaware limited liability
           ------------
company.

          "Chattel Paper" means any "chattel paper," as such term is defined in
           -------------
the Code, including electronic chattel paper, now owned or hereafter acquired by
any Credit Party, wherever located.

          "Closing Date" means July ___, 2000.
           ------------

          "Closing Checklist" means the schedule, including all appendices,
           -----------------
exhibits or schedules thereto, listing certain documents and information to be
delivered in connection with the Agreement, the other Loan Documents and the
transactions contemplated thereunder, substantially in the form attached hereto
as Annex D.
   -------

          "Code" means the Uniform Commercial Code as the same may, from time to
           ----
time, be enacted and in effect in the State of New York; provided, that in the
                                                         --------
event that, by reason of mandatory provisions of law, any or all of the
attachment, perfection or priority of, or remedies with respect to, Agent's or
any Lender's Lien on any Collateral is governed by the Uniform Commercial Code
as enacted and in effect in a jurisdiction other than the State of New York, the
term "Code" shall mean the Uniform Commercial Code as enacted and in effect in
      ----
such other jurisdiction solely for purposes of the provisions thereof relating
to such attachment, perfection, priority or remedies and for purposes of
definitions related to such provisions.

          "Collateral" means the property covered by the Security Agreement and
           ----------
the other Collateral Documents and any other property, real or personal,
tangible or intangible, now existing or hereafter acquired, that may at any time
be or become subject to a security interest or Lien in favor of Agent, on behalf
of itself and Lenders, to secure the Obligations.

          "Collateral Documents" means the Security Agreement, the Pledge
           --------------------
Agreements, the Guaranties, and all similar agreements entered into guaranteeing
payment of, or granting a Lien upon property as security for payment of, the
Obligations.

          "Collateral Reports" means the reports with respect to the Collateral
           ------------------
referred to in Annex F.
               -------

                                      A-5
<PAGE>

          "Collection Account" means that certain account of Agent, account
           ------------------
number  502-328-54 in the name of Agent at Bankers Trust Company in New York,
New York ABA No. 021 001 033, or such other account as may be specified in
writing by Agent as the "Collection Account."

          "Commitment Termination Date" means the earliest of (a) July ___,
           ---------------------------
2005, (b) the date of termination of Lenders' obligations to make Advances and
to incur Letter of Credit Obligations or permit existing Loans to remain
outstanding pursuant to Section 8.2(b), and (c) the date of indefeasible
                        --------------
prepayment in full by Borrowers of the Loans and the cancellation and return (or
stand-by guarantee) of all Letters of Credit or the cash collateralization of
all Letter of Credit Obligations pursuant to Annex B, and the permanent
                                             -------
reduction of all Commitments to zero dollars ($0).

          "Commitments" means (a) as to any Lender, the aggregate commitment of
           -----------
such Lender to make Revolving Credit Advances and/or incur Letter of Credit
Obligations as set forth on Annex J to the Agreement or in the most recent
                            -------
Assignment Agreement executed by such Lender and (b) as to all Lenders, the
aggregate commitment of all Lenders' to make Revolving Credit Advances and/or
incur Letter of Credit Obligations which aggregate commitment shall be One
Hundred Million Dollars ($100,000,000) on the Closing Date, as to each of
clauses (a) and (b), as such Commitments may be reduced, amortized or adjusted
from time to time in accordance with the Agreement.

          "Compliance Certificate" has the meaning ascribed to it in Annex E.
           ----------------------                                    -------

          "Concentration Accounts" has the meaning ascribed to it in Annex C.
           ----------------------                                    -------

          "Contracts" means all "contracts," as such term is defined in the
           ---------
Code, now owned or hereafter acquired by any Credit Party, in any event,
including all contracts, undertakings, or agreements (other than rights
evidenced by Chattel Paper, Documents or Instruments) in or under which any
Credit Party may now or hereafter have any right, title or interest, including
any agreement relating to the terms of payment or the terms of performance of
any Account.

          "Copyright License" means any and all rights now owned or hereafter
           -----------------
acquired by any Credit Party under any written agreement granting any right to
use any Copyright or Copyright registration.

          "Copyrights" means all of the following now owned or hereafter adopted
           ----------
or acquired by any Credit Party: (a) all copyrights and General Intangibles of
like nature (whether registered or unregistered), all registrations and
recordings thereof, and all applications in connection therewith, including all
registrations, recordings and applications in the United States Copyright Office
or in any similar office or agency of the United States, any state or territory
thereof, or any other country or any political subdivision thereof, and (b) all
reissues, extensions or renewals thereof.

          "Credit Parties" means each Borrower, and each of their respective
           --------------
Subsidiaries.

                                      A-6
<PAGE>

          "Default" means any event that, with the passage of time or notice or
           -------
both, would, unless cured or waived, become an Event of Default.

          "Default Rate" has the meaning ascribed to it in Section 1.5(d).
           ------------                                    --------------

          "Disbursement Accounts" has the meaning ascribed to it in Annex C.
           ---------------------                                    -------

          "Disclosure Schedules" means the Schedules prepared by Borrowers and
           --------------------
denominated as Disclosure Schedules (1.4) through (6.7) in the Index to the
               --------------------------          ----
Agreement.

          "Documents" means all "documents," as such term is defined in the
           ---------
Code, now owned or hereafter acquired by any Credit Party, wherever located.

          "Dollars" or "$"  means lawful currency of the United States of
           -------      -
America.

          "EBITDA" means, with respect to any Person for any fiscal period,
           ------
without duplication, an amount equal to (a) consolidated net income of such
Person for such period determined in accordance with GAAP, minus (b) the sum of
                                                           -----
(i) income tax credits, (ii) interest income, (iii) gain from extraordinary
items for such period, (iv) any aggregate net gain (but not any aggregate net
loss) during such period arising from the sale, exchange or other disposition of
capital assets by such Person (including any fixed assets, whether tangible or
intangible, all Vehicles sold in conjunction with the disposition of fixed
assets and all securities), and (v) any other non-cash gains that have been
added in determining consolidated net income, in each case to the extent
included in the calculation of consolidated net income of such Person for such
period in accordance with GAAP, but without duplication, plus (c) the sum of (i)
                                                         ----
any provision for income taxes, (ii) Interest Expense, (iii) loss from
extraordinary items for such period, (iv) the amount of non-cash charges
(including depreciation and amortization) for such period, (v) amortized debt
discount for such period, and (vi) the amount of any deduction to consolidated
net income as the result of any grant to any members of the management of such
Person of any Stock, in each case to the extent included in the calculation of
consolidated net income of such Person for such period in accordance with GAAP,
but without duplication.  For purposes of this definition, the following items
shall be excluded in determining consolidated net income of a Person: (1) the
income (or deficit) of any other Person accrued prior to the date it became a
Subsidiary of, or was merged or consolidated into, such Person or any of such
Person's Subsidiaries; (2) the income (or deficit) of any other Person (other
than a Subsidiary) in which such Person has an ownership interest, except to the
extent any such income has actually been received by such Person in the form of
cash dividends or distributions; (3) the undistributed earnings of any
Subsidiary of such Person to the extent that the declaration or payment of
dividends or similar distributions by such Subsidiary is not at the time
permitted by the terms of any contractual obligation or requirement of law
applicable to such Subsidiary; (4) any restoration to income of any contingency
reserve, except to the extent that provision for such reserve was made out of
income accrued during such period; (5) any write-up of any asset; (6) any net
gain from the collection of the proceeds of life insurance policies; (7) any net
gain arising from the acquisition of any securities, or the extinguishment,
under GAAP, of any Indebtedness, of such Person, (8) in the case of a successor
to such Person by consolidation or

                                      A-7
<PAGE>

merger or as a transferee of its assets, any earnings of such successor prior to
such consolidation, merger or transfer of assets, and (9) any deferred credit
arising after the Closing Date representing the excess of equity in any
Subsidiary of such Person at the date of acquisition of such Subsidiary over the
cost to such Person of the investment in such Subsidiary.

          "Eligible Accounts" has the meaning ascribed to it in Section 1.6.
           -----------------                                    -----------

          "Eligible Vehicles" has the meaning ascribed to it in Section 1.7.
           -----------------                                    -----------

          "Environmental Laws" means all applicable federal, state, local and
           ------------------
foreign laws, statutes, ordinances, codes, rules, standards and regulations, now
or hereafter in effect, and any applicable judicial or administrative
interpretation thereof, including any applicable judicial or administrative
order, consent decree, order or judgment, imposing liability or standards of
conduct for or relating to the regulation and protection of human health,
safety, the environment and natural resources (including ambient air, surface
water, groundwater, wetlands, land surface or subsurface strata, wildlife,
aquatic species and vegetation).  Environmental Laws include the Comprehensive
Environmental Response, Compensation, and Liability Act of 1980 (42 U.S.C.
(S)(S) 9601 et seq.) ("CERCLA"); the Hazardous Materials Transportation
            -------    ------
Authorization Act of 1994 (49 U.S.C. (S)(S) 5101 et seq.); the Federal
                                                 -------
Insecticide, Fungicide, and Rodenticide Act (7 U.S.C. (S)(S) 136 et seq.); the
                                                                 -------
Solid Waste Disposal Act (42 U.S.C. (S)(S) 6901 et seq.); the Toxic Substance
                                                -------
Control Act (15 U.S.C. (S)(S) 2601 et seq.); the Clean Air Act (42 U.S.C. (S)(S)
                                   -------
7401 et seq.); the Federal Water Pollution Control Act (33 U.S.C. (S)(S) 1251 et
     -------                                                                  --
seq.); the Occupational Safety and Health Act (29 U.S.C. (S)(S) 651 et seq.);
----                                                                -------
and the Safe Drinking Water Act (42 U.S.C. (S)(S) 300(f) et seq.), and any and
                                                         -------
all regulations promulgated thereunder, and all analogous state, local and
foreign counterparts or equivalents and any transfer of ownership notification
or approval statutes.

          "Environmental Liabilities" means, with respect to any Person, all
           -------------------------
liabilities, obligations, responsibilities, response, remedial and removal
costs, investigation and feasibility study costs, capital costs, operation and
maintenance costs, losses, damages, punitive damages, property damages, natural
resource damages, consequential damages, treble damages, costs and expenses
(including all reasonable fees, disbursements and expenses of counsel, experts
and consultants), fines, penalties, sanctions and interest incurred as a result
of or related to any claim, suit, action, investigation, proceeding or demand by
any Person, whether based in contract, tort, implied or express warranty, strict
liability, criminal or civil statute or common law, including any arising under
or related to any Environmental Laws, Environmental Permits, or in connection
with any Release or threatened Release or presence of a Hazardous Material
whether on, at, in, under, from or about or in the vicinity of any real or
personal property.

          "Environmental Permits" means all permits, licenses, authorizations,
           ---------------------
certificates, approvals or registrations required by any Governmental Authority
under any Environmental Laws.

          "Equipment" means all "equipment," as such term is defined in the
           ---------
Code, now owned or hereafter acquired by any Credit Party, wherever located and,
in any event, including

                                      A-8
<PAGE>

all such Credit Party's machinery and equipment, including processing equipment,
conveyors, machine tools, data processing and computer equipment, including
embedded software and peripheral equipment and all engineering, processing and
manufacturing equipment, office machinery, furniture, materials handling
equipment, tools, attachments, accessories, automotive equipment, trailers,
trucks, forklifts, molds, dies, stamps, motor vehicles (including, without
limitation, the Vehicles and any trailers attached thereto), rolling stock and
other equipment of every kind and nature, trade fixtures and fixtures not
forming a part of real property, together with all additions and accessions
thereto, replacements therefor, all parts therefor, all substitutes for any of
the foregoing, fuel therefor, and all manuals, drawings, instructions,
warranties and rights with respect thereto, and all products and proceeds
thereof and condemnation awards and insurance proceeds with respect thereto.

          "Equity Transaction" means the issuance by URSI of (i) $2,000,000
           ------------------
worth of (and the payment of $2,000,000 in cash by CFE therefor) Preferred Stock
to CFE and (ii) $25,000,000 worth of (and the payment of $25,000,000 in cash by
Blue Truck therefor) Preferred Stock to Blue Truck pursuant to the Equity
Transaction Documents.

          "Equity Transaction Documents" means the Stock Purchase Agreements,
           ----------------------------
the Certificate of Powers, Designations, Preferences and Rights, the Investors
Agreement, the Registration Rights Agreement and any other agreements,
instruments or documents entered into in connection with the Equity Transaction.

          "ERISA" means the Employee Retirement Income Security Act of 1974, as
           -----
amended from time to time, and any regulations promulgated thereunder.

          "ERISA Affiliate" means, with respect to any Credit Party, any trade
           ---------------
or business (whether or not incorporated) that, together with such Credit Party,
are treated as a single employer within the meaning of Sections 414(b), (c), (m)
or (o) of the IRC.

          "ERISA Event" means, with respect to any Credit Party or any ERISA
           -----------
Affiliate, (a) any event described in Section 4043(c) of ERISA with respect to a
Title IV Plan; (b) the withdrawal of any Credit Party or ERISA Affiliate from a
Title IV Plan subject to Section 4063 of ERISA during a plan year in which it
was a substantial employer, as defined in Section 4001(a)(2) of ERISA; (c) the
complete or partial withdrawal of any Credit Party or any ERISA Affiliate from
any Multiemployer Plan; (d) the filing of a notice of intent to terminate a
Title IV Plan or the treatment of a plan amendment as a termination under
Section 4041 of ERISA; (e) the institution of proceedings to terminate a Title
IV Plan or Multiemployer Plan by the PBGC; (f) the failure by any Credit Party
or ERISA Affiliate to make when due required contributions to a Multiemployer
Plan or Title IV Plan unless such failure is cured within 30 days; (g) any other
event or condition that might reasonably be expected to constitute grounds under
Section 4042 of ERISA for the termination of, or the appointment of a trustee to
administer, any Title IV Plan or Multiemployer Plan or for the imposition of
liability under Section 4069 or 4212(c) of ERISA; (h) the termination of a
Multiemployer Plan under Section 4041A of ERISA or the reorganization or
insolvency of a Multiemployer Plan under Section 4241 of ERISA; or (i) the

                                      A-9
<PAGE>

loss of a Qualified Plan's qualification or tax exempt status; or (j) the
termination of a Plan described in Section 4064 of ERISA.

          "ESOP" means a Plan that is intended to satisfy the requirements of
           ----
Section 4975(e)(7) of the IRC.

          "Event of Default" has the meaning ascribed to it in Section 8.1.
           ----------------                                    -----------

          "Existing Vehicle" means any Vehicle owned by any Borrower on April 1,
           ----------------
2000 and as to which the Net Orderly Liquidation Value thereof is listed in the
Taylor & Martin Appraisal Report.

          "Fair Labor Standards Act" means the Fair Labor Standards Act, 29
           ------------------------
U.S.C. (S)201 et seq.
              -- ---

          "Federal Funds Rate" means, for any day, a floating rate equal to the
           ------------------
weighted average of the rates on overnight Federal funds transactions among
members of the Federal Reserve System, as determined by Agent in its sole
discretion, which determination shall be final, binding and conclusive (absent
manifest error).

          "Federal Reserve Board" means the Board of Governors of the Federal
           ---------------------
Reserve System.

          "Fees" means any and all fees payable to Agent or any Lender pursuant
           ----
to the Agreement or any of the other Loan Documents.

          "Financial Covenants" means the financial covenants set forth in Annex
           -------------------
G.

          "Financial Statements" means the consolidated and consolidating income
           --------------------
statements, statements of cash flows and balance sheets of Borrowers delivered
in accordance with Section 3.4 and Annex E.
                   -----------     -------

          "Fiscal Month" means any of the monthly accounting periods of
           ------------
Borrowers.

          "Fiscal Quarter" means any of the quarterly accounting periods of
           --------------
Borrowers, ending on March 31, June 30, September 30 and December 31 of each
year.

          "Fiscal Year" means any of the annual accounting periods of Borrowers
           -----------
ending on December 31 of each year.

          "Fixed Charges" means, with respect to any Person for any fiscal
           -------------
period, (a) the aggregate of all cash Interest Expense required to be paid or
accrued during such period, plus (b) scheduled payments of principal with
respect to Indebtedness during such period, plus (c) amortization of Vehicles as
set forth in the Borrowing Base, plus (d) Capital Expenditures during such
period, other than Capital Expenditures for New Vehicles and/or Used Vehicles
which are financed by Advances plus (e) cash Taxes paid or accrued during such
period.

                                      A-10
<PAGE>

          "Fixed Charge Coverage Ratio" means, with respect to any Person for
           ---------------------------
any fiscal period, the ratio of EBITDA to Fixed Charges.

          "Fixtures" means all "fixtures" as such term is defined in the Code,
           --------
now owned or hereafter acquired by any Credit Party, and wherever located.

          "Funded Debt" means, with respect to any Person, without duplication,
           -----------
all Indebtedness for borrowed money evidenced by notes, bonds, debentures, or
similar evidences of Indebtedness that by its terms matures more than one year
from, or is directly or indirectly renewable or extendible at such Person's
option under a revolving credit or similar agreement obligating the lender or
lenders to extend credit over a period of more than one year from the date of
creation thereof, and specifically including Capital Lease Obligations, current
maturities of long-term debt, revolving credit and short-term debt extendible
beyond one year at the option of the debtor, and also including,  in the case of
Borrowers, the Obligations [and, without duplication, Guaranteed Indebtedness
consisting of guaranties of Funded Debt of other Persons].

          "GAAP" means generally accepted accounting principles in the United
           ----
States of America consistently applied, as such term is further defined in Annex
                                                                           -----
G to the Agreement.
-

          "GE Capital" means General Electric Capital Corporation, a New York
           ----------
corporation.

          "GE Capital Fee Letter" means that certain letter, dated as of even
           ---------------------
date herewith between GE Capital and Borrowers with respect to certain Fees to
be paid from time to time by Borrowers to GE Capital.

          "General Intangibles" means all "general intangibles," as such term is
           -------------------
defined in the Code, now owned or hereafter acquired by any Credit Party,
including all right, title and interest that such Credit Party may now or
hereafter have in or under any Contract, all payment intangibles, customer
lists, Licenses, Copyrights, Trademarks, Patents, and all applications therefor
and reissues, extensions or renewals thereof, rights in Intellectual Property,
interests in partnerships, joint ventures and other business associations,
licenses, permits, copyrights, trade secrets, proprietary or confidential
information, inventions (whether or not patented or patentable), technical
information, procedures, designs, knowledge, know-how, software, data bases,
data, skill, expertise, experience, processes, models, drawings, materials and
records, goodwill (including the goodwill associated with any Trademark or
Trademark License), all rights and claims in or under insurance policies
(including insurance for fire, damage, loss and casualty, whether covering
personal property, real property, tangible rights or intangible rights, all
liability, life, key man and business interruption insurance, and all unearned
premiums), uncertificated securities, choses in action, deposit, checking and
other bank accounts, rights to receive tax refunds and other payments, rights to
receive dividends, distributions, cash, instruments and other property in
respect of or in exchange for pledged shares or other equity interests, rights
of indemnification, all books and records, correspondence, credit files,
invoices and other papers, including without limitation all tapes, cards,
computer runs and other papers

                                      A-11
<PAGE>

and documents in the possession or under the control of such Credit Party or any
computer bureau or service company from time to time acting for such Credit
Party.

          "Goods" means all "goods" as defined in the Code, now owned or
           -----
hereafter acquired by any Credit Party, including embedded software.

          "Governmental Authority" means any nation or government, any state or
           ----------------------
other political subdivision thereof, and any agency, department or other entity
exercising executive, legislative, judicial, regulatory or administrative
functions of or pertaining to government.

          "Guaranteed Indebtedness" shall mean, as to any Person, any obligation
           -----------------------
of such Person guaranteeing, providing comfort or otherwise supporting any
Indebtedness, lease, dividend, or other obligation ("primary obligation") of any
                                                     ------------------
other Person (the "primary obligor") in any manner, including any obligation or
                   ---------------
arrangement of such Person to (a) purchase or repurchase any such primary
obligation, (b) advance or supply funds (i) for the purchase or payment of any
such primary obligation or (ii) to maintain working capital or equity capital of
the primary obligor or otherwise to maintain the net worth or solvency or any
balance sheet condition of the primary obligor, (c) purchase property,
securities or services primarily for the purpose of assuring the owner of any
such primary obligation of the ability of the primary obligor to make payment of
such primary obligation, or (d) indemnify the owner of such primary obligation
against loss in respect thereof.  The amount of any Guaranteed Indebtedness at
any time shall be deemed to be an amount equal to the lesser at such time of (x)
the stated or determinable amount of the primary obligation in respect of which
such Guaranteed Indebtedness is incurred and (y) the maximum amount for which
such Person may be liable pursuant to the terms of the instrument embodying such
Guaranteed Indebtedness, or, if not stated or determinable, the maximum
reasonably anticipated liability (assuming full performance) in respect thereof.

          "Guaranties" means, any guaranty executed by any Guarantor in favor of
           ----------
Agent and Lenders in respect of the Obligations.

          "Guarantors" means each domestic Subsidiary of each Borrower and each
           ----------
other Person, if any, that executes a guaranty or other similar agreement in
favor of Agent, for itself and the ratable benefit of Lenders, in connection
with the transactions contemplated by the Agreement and the other Loan
Documents.

          "Hazardous Material" shall mean any substance, material or waste that
           ------------------
is regulated by, or forms the basis of liability now or hereafter under, any
Environmental Laws, including any material or substance that is (a) defined as a
"solid waste," "hazardous waste," "hazardous material," "hazardous substance,"
"extremely hazardous waste,"  "restricted hazardous waste," "pollutant,"
"contaminant," "hazardous constituent," "special waste," "toxic substance" or
other similar term or phrase under any Environmental Laws, or (b) petroleum or
any fraction or by-product thereof, asbestos, polychlorinated biphenyls (PCB's),
or any radioactive substance.

                                      A-12
<PAGE>

          "Indebtedness" shall mean, with respect to any Person, without
           ------------
duplication, (a) all indebtedness of such Person for borrowed money or for the
deferred purchase price of property payment for which is deferred six (6) months
or more, but excluding obligations to trade creditors incurred in the ordinary
course of business that are unsecured and not overdue by more than six (6)
months unless being contested in good faith, (b) all reimbursement and other
obligations with respect to letters of credit, bankers' acceptances and surety
bonds, whether or not matured, (c) all obligations evidenced by notes, bonds,
debentures or similar instruments, (d) all indebtedness created or arising under
any conditional sale or other title retention agreement with respect to property
acquired by such Person (even though the rights and remedies of the seller or
lender under such agreement in the event of default are limited to repossession
or sale of such property), (e) all Capital Lease Obligations and the present
value (discounted at the Index Rate as in effect on the Closing Date) of future
rental payments under all synthetic leases, (f) all obligations of such Person
under commodity purchase or option agreements or other commodity price hedging
arrangements, in each case whether contingent or matured, (g) all obligations of
such Person under any foreign exchange contract, currency swap agreement,
interest rate swap, cap or collar agreement or other similar agreement or
arrangement designed to alter the risks of that Person arising from fluctuations
in currency values or interest rates, in each case whether contingent or
matured, (h) all Indebtedness referred to above secured by (or for which the
holder of such Indebtedness has an existing right, contingent or otherwise, to
be secured by) any Lien upon or in property or other assets (including accounts
and contract rights) owned by such Person, even though such Person has not
assumed or become liable for the payment of such Indebtedness, and (i) the
Obligations.

          "Indemnified Liabilities" has the meaning ascribed to it in Section
           -----------------------                                    -------
1.13.
----

          "Indemnified Person" has the meaning ascribed to in Section 1.13.
           ------------------                                 ------------

          "Index Rate" means, for any day, a floating rate equal to the higher
           ----------
of (i) the rate publicly quoted from time to time by The Wall Street Journal as
                                                     -----------------------
the "base rate on corporate loans posted by at least 75% of the nation's thirty
(30) largest banks" (or, if The Wall Street Journal ceases quoting a base rate
                            -----------------------
of the type described, the highest per annum rate of interest published by the
Federal Reserve Board in Federal Reserve statistical release H.15 (519) entitled
"Selected Interest Rates" as the Bank prime loan rate or its equivalent), and
(ii) the Federal Funds Rate plus fifty (50) basis points per annum.   Each
change in any interest rate provided for in the Agreement based upon the Index
Rate shall take effect at the time of such change in the Index Rate.

          "Index Rate Loan" means a Loan or portion thereof bearing interest by
           ---------------
reference to the Index Rate.

          "Instruments" means all "instruments," as such term is defined in the
           -----------
Code, now owned or hereafter acquired by any Credit Party, wherever located,
and, in any event, including all certificated securities, all certificates of
deposit, and all notes and other, without limitation, evidences of indebtedness,
other than instruments that constitute, or are a part of a group of writings
that constitute, Chattel Paper.

                                      A-13
<PAGE>

          "Intellectual Property" means any and all Licenses, Patents,
           ---------------------
Copyrights, Trademarks, and the goodwill associated with such Trademarks.

          "Interest Expense" means, with respect to any Person for any fiscal
           ----------------
period, interest expense (whether cash or non-cash) of such Person determined in
accordance with GAAP for the relevant period ended on such date, including,
interest expense with respect to any Funded Debt of such Person and interest
expense for the relevant period that has been capitalized on the balance sheet
of such Person.

          "Interest Payment Date" means (a) as to any Index Rate Loan, the first
           ---------------------
Business Day of each month to occur while such Loan is outstanding, and (b) as
to any LIBOR Loan, the last day of  the applicable LIBOR Period; provided, that
                                                                 ---------
in the case of any LIBOR Period greater than three months in duration, interest
shall be payable at three-month intervals and on the last day of such LIBOR
Period; and provided further that, in addition to the foregoing, each of (x) the
            -------- -------
date upon which all of the Commitments of all Lenders have been terminated and
the Loans have been paid in full and (y) the Commitment Termination Date shall
be deemed to be an "Interest Payment Date" with respect to any interest that has
then accrued under the Agreement.

          "Inventory" means all "inventory," as such term is defined in the
           ---------
Code, now owned or hereafter acquired by any Credit Party, wherever located, and
in any event including inventory, merchandise, goods and other personal property
that are held by or on behalf of any Credit Party for sale or lease or are
furnished or are to be furnished under a contract of service, or that constitute
raw materials, work in process, finished goods, returned goods, or materials or
supplies of any kind, nature or description used or consumed or to be used or
consumed in such Credit Party's business or in the processing, production,
packaging, promotion, delivery or shipping of the same, including other supplies
and embedded software.

          "Investment Property" means all "investment property" as such term is
           -------------------
defined in Section 9-115 of the Code now owned or hereafter acquired by any
Credit Party, wherever located, including (i) all securities, whether
certificated or uncertificated, including stocks, bonds, interests in limited
liability companies, partnership interests, treasuries, certificates of deposit,
and mutual fund shares; (ii) all securities entitlements of any Credit Party,
including the rights of any Credit Party to any securities account and the
financial assets held by a securities intermediary in such securities account
and any free credit balance or other money owing by any securities intermediary
with respect to that account; (iii) all securities accounts of any Credit Party;
(iv) all commodity contracts of any Credit Party; and (v) all commodity accounts
held by any Credit Party.

          "Investors' Agreement" means that certain Investors Agreement dated as
           --------------------
of the date hereof between URSI and Blue Truck Acquisition, LLC as the same may
be amended, supplemented, restated or otherwise modified from time to time, to
the extent expressly permitted hereunder.

          "IRC" means the Internal Revenue Code of 1986, as amended, and all
           ---
regulations promulgated thereunder.

                                      A-14
<PAGE>

          "IRS" means the Internal Revenue Service.
           ---

          "KPMG" means KPMG LLC.
           ----

          "KPS" shall mean KPS Special Situations Fund, L.P., a Delaware limited
           ---
partnership.

          "L/C Issuer" has the meaning ascribed to it in Annex B.
           ----------                                    -------

          "L/C Sublimit" has the meaning ascribed to it in Annex B.
           ------------                                    -------

          "Lenders" means GE Capital, the other Lenders named on the signature
           -------
pages of the Agreement, and, if any such Lender shall decide to assign all or
any portion of the Obligations, such term shall include any assignee of such
Lender.

          "Letter of Credit Fee" has the meaning ascribed to it in Annex B.
           --------------------                                    -------

          "Letter of Credit Obligations" means all outstanding obligations
           ----------------------------
incurred by Agent and Lenders at the request of Borrower Representative, whether
direct or indirect, contingent or otherwise, due or not due, in connection with
the issuance of a reimbursement agreement or guaranty by Agent or purchase of a
participation as set forth in Annex B with respect to any Letter of Credit.  The
                              -------
amount of such Letter of Credit Obligations shall equal the maximum amount that
may be payable at such time or at any time thereafter by Agent or Lenders
thereupon or pursuant thereto.

          "Letters of Credit" means commercial or standby letters of credit
           -----------------
issued for the account of any Borrower by any L/C Issuer, and bankers'
acceptances issued by any Borrower, for which Agent and Lenders have incurred
Letter of Credit Obligations.

          "LIBOR Business Day" means a Business Day on which banks in the City
           ------------------
of London are generally open for interbank or foreign exchange transactions.

          "LIBOR Loan" means a Loan or any portion thereof bearing interest by
           ----------
reference to the LIBOR Rate.

          "LIBOR Period" means, with respect to any LIBOR Loan, each period
           ------------
commencing on a LIBOR Business Day selected by Borrower Representative pursuant
to the Agreement and ending one, two, three or six months thereafter, as
selected by Borrower Representative's irrevocable notice to Agent as set forth
in Section 1.5(e); provided, that the foregoing provision relating to LIBOR
   --------------  ---------
Periods is subject to the following:

          (a) if any LIBOR Period would otherwise end on a day that is not a
     LIBOR Business Day, such LIBOR Period shall be extended to the next
     succeeding LIBOR Business Day unless the result of such extension would be
     to carry such LIBOR Period into another calendar month in which event such
     LIBOR Period shall end on the immediately preceding LIBOR Business Day;

                                      A-15
<PAGE>

          (b) any LIBOR Period that would otherwise extend beyond the Commitment
     Termination Date shall end two (2) LIBOR Business Days prior to such date;

          (c) any LIBOR Period that begins on the last LIBOR Business Day of a
     calendar month (or on a day for which there is no numerically corresponding
     day in the calendar month at the end of such LIBOR Period) shall end on the
     last LIBOR Business Day of a calendar month;

          (d) Borrower Representative shall select LIBOR Periods so as not to
     require a payment or prepayment of any LIBOR Loan during a LIBOR Period for
     such Loan; and

          (e) Borrower Representative shall select LIBOR Periods so that there
     shall be no more than seven (7) separate LIBOR Loans in existence at any
     one time.

          "LIBOR Rate" means for each LIBOR Period, a rate of interest
           ----------
determined by Agent equal to:

          (a) the offered rate for deposits in United States Dollars for the
     applicable LIBOR Period that appears on Telerate Page 3750 as of 11:00 a.m.
     (London time), on the second full LIBOR Business Day next preceding the
     first day of such LIBOR Period (unless such date is not a Business Day, in
     which event the next succeeding Business Day will be used); divided by

          (b) a number equal to 1.0 minus the aggregate (but without
                                    -----
     duplication) of the rates (expressed as a decimal fraction) of reserve
     requirements in effect on the day that is two (2) LIBOR Business Days prior
     to the beginning of such LIBOR Period (including basic, supplemental,
     marginal and emergency reserves under any regulations of the Federal
     Reserve Board or other Governmental Authority having jurisdiction with
     respect thereto, as now and from time to time in effect) for Eurocurrency
     funding (currently referred to as "Eurocurrency Liabilities" in Regulation
     D of the Federal Reserve Board that are required to be maintained by a
     member bank of the Federal Reserve System.

          If such interest rates shall cease to be available from Telerate News
Service, the LIBOR Rate shall be determined from such financial reporting
service or other information as shall be mutually acceptable to Agent and
Borrower Representative.

          "License" means any Copyright License, Patent License, Trademark
           -------
License or other license of rights or interests now held or hereafter acquired
by any Credit Party.

          "Lien" means any mortgage or deed of trust, pledge, hypothecation,
           ----
assignment, deposit arrangement, lien, charge, claim, security interest,
easement or encumbrance, or preference, priority or other security agreement or
preferential arrangement of any kind or nature whatsoever (including any lease
or title retention agreement, any financing lease having substantially the same
economic effect as any of the foregoing, and the filing of, or agreement to
give, any financing statement perfecting a security interest under the Code or
comparable law of any jurisdiction).

                                      A-16
<PAGE>

          "Litigation" has the meaning ascribed to it in Section 3.13.
           ----------                                    ------------

          "Loan Account" has the meaning ascribed to it in Section 1.12.
           ------------                                    ------------

          "Loan Documents" means the Agreement, the Notes, the Collateral
           --------------
Documents, and all other agreements, instruments, documents and certificates
identified in the Closing Checklist executed and delivered to, or in favor of,
Agent or any Lenders and including all other pledges, powers of attorney,
consents, assignments, contracts, notices, and all other written matter whether
heretofore, now or hereafter executed by or on behalf of any Credit Party, or
any employee of any Credit Party, and delivered to Agent or any Lender in
connection with the Agreement or the transactions contemplated thereby.  Any
reference in the Agreement or any other Loan Document to a Loan Document shall
include all appendices, exhibits or schedules thereto, and all amendments,
restatements, supplements or other modifications thereto, and shall refer to the
Agreement or such other Loan Document as the same may be in effect at any and
all times such reference becomes operative.

          "Loans" means the Revolving Loan.
           -----

          "Margin Stock" has the meaning ascribed to in Section 3.10.
           ------------                                 -------------

          "Material Adverse Effect" means a material adverse effect on (a) the
           -----------------------
business, assets, operations or financial or other condition of Borrowers and
the other Credit Parties considered as a whole, (b) any Borrower's ability to
pay any of the Loans or any of the other Obligations in accordance with the
terms of the Agreement, (c) the Collateral or Agent's Liens, on behalf of itself
and Lenders, on the Collateral or the priority of such Liens, or (d) Agent's or
any Lender's rights and remedies under the Agreement and the other Loan
Documents.

          "Maximum Amount" means, as of any date of determination, an amount
           --------------
equal to the Commitment of all Lenders as of that date.

          "Multiemployer Plan" means a "multiemployer plan" as defined in
           ------------------
Section 4001(a)(3) of ERISA, and to which any Credit Party or ERISA Affiliate is
making, is obligated to make or has made or been obligated to make,
contributions on behalf of participants who are or were employed by any of them.

          "Net Orderly Liquidation Value" (i) with respect to Existing Vehicles,
           -----------------------------
shall have the meaning ascribed to it in the Taylor & Martin Appraisal Report,
and (ii) with respect to Used Vehicles, shall have the meaning ascribed to it in
the desktop appraisal report, if any, produced by Taylor and Martin, Inc. or
other appraiser satisfactory to Agent in its sole discretion for such Used
Vehicle.

          "New Vehicle" means any new Vehicle purchased by any Borrower on or
           -----------
after April 1, 2000.

          "Non-Funding Lender" has the meaning ascribed to it in Section 9.9(a).
           ------------------                                    --------------

                                      A-17
<PAGE>

          "Notes" means the Revolving Notes.
           -----

          "Notice of Conversion/Continuation" has the meaning ascribed to it in
           ---------------------------------
Section 1.5(e).
--------------

          "Notice of Revolving Credit Advance" has the meaning ascribed to it in
           ----------------------------------
Section 1.1(a).
--------------

          "Obligations" means all loans, advances, debts, liabilities and
           -----------
obligations for the performance of covenants, tasks or duties or for payment of
monetary amounts (whether or not such performance is then required or
contingent, or such amounts are liquidated or determinable) owing by any Credit
Party to Agent or any Lender, and all covenants and duties regarding such
amounts, of any kind or nature, present or future, whether or not evidenced by
any note, agreement or other instrument, arising under the Agreement or any of
the other Loan Documents.  This term includes all principal, interest (including
all interest that accrues after the commencement of any case or proceeding by or
against any Credit Party in bankruptcy, whether or not allowed in such case or
proceeding), Fees, Charges, expenses, attorneys' fees and any other sum
chargeable to any Credit Party under the Agreement or any of the other Loan
Documents.

          "Overadvance" has the meaning ascribed to it in Section 1.1 (a)(iii).
           -----------                                    ---------------------

          "Patent License" means rights under any written agreement now owned or
           --------------
hereafter acquired by any Credit Party granting any right with respect to any
invention on which a Patent is in existence.

          "Patents" means all of the following in which any Credit Party now
           -------
holds or hereafter acquires any interest: (a) all letters patent of the United
States or of any other country, all registrations and recordings thereof, and
all applications for letters patent of the United States or of any other
country, including registrations, recordings and applications in the United
States Patent and Trademark Office or in any similar office or agency of the
United States, any State, or any other country, and (b) all reissues,
continuations, continuations-in-part or extensions thereof.

          "PBGC" means the Pension Benefit Guaranty Corporation.
           ----

          "Pension Plan" means a Plan described in Section 3(2) of ERISA.
           ------------

          "Permitted Encumbrances" means the following encumbrances: (a) Liens
           ----------------------
for taxes or assessments or other governmental Charges not yet due and payable
or which are being contested in accordance with Section 5.2(b); (b) pledges or
deposits of money securing statutory obligations under workmen's compensation,
unemployment insurance, social security or public liability laws or similar
legislation (excluding Liens under ERISA); (c) pledges or deposits of money
securing bids, tenders, contracts (other than contracts for the payment of
money) or leases to which any Credit Party is a party as lessee made in the
ordinary course of business; (d) inchoate and unperfected workers', mechanics'
or similar liens arising in the ordinary course of business, so long as such
Liens attach only to Equipment, Fixtures and/or Real Estate; (e)

                                      A-18
<PAGE>

carriers', warehousemen's, suppliers' or other similar possessory liens arising
in the ordinary course of business and securing liabilities in an outstanding
aggregate amount not in excess of $50,000 at any time, so long as such Liens
attach only to Vehicles; (f) deposits securing, or in lieu of, surety, appeal or
customs bonds in proceedings to which any Credit Party is a party; (g) any
attachment or judgment lien not constituting an Event of Default under Section
                                                                       -------
8.1(j); (h) zoning restrictions, easements, licenses, or other restrictions on
------
the use of any Real Estate or other minor irregularities in title (including
leasehold title) thereto, so long as the same do not materially impair the use,
value, or marketability of such Real Estate; (i) presently existing or hereafter
created Liens in favor of Agent, on behalf of Lenders; and (j) Liens expressly
permitted under clauses (b), (c), (d) and (e) of Section 6.7 of the Agreement.
                -----------  ---  ---     ---    -----------

          "Person" means any individual, sole proprietorship, partnership, joint
           ------
venture, trust, unincorporated organization, association, corporation, limited
liability company, institution, public benefit corporation, other entity or
government (whether federal, state, county, city, municipal, local, foreign, or
otherwise, including any instrumentality, division, agency, body or department
thereof).

          "Plan" means, at any time, an "employee benefit plan", as defined in
           ----
Section 3(3) of ERISA, that any Credit Party or ERISA Affiliate maintains,
contributes to or has an obligation to contribute to or has maintained,
contributed to or had an obligation to contribute to at any time within the past
seven years on behalf of participants who are or were employed by any Credit
Party or ERISA Affiliate.

          "Pledge Agreements" means, collectively, the URSI Pledge Agreement the
           -----------------
URS West Pledge Agreement and any pledge agreements entered into after the
Closing Date by any Credit Party (as required by the Agreement or any other Loan
Document).

          "Preferred Stock" means the Series A Participating Convertible
           ---------------
Preferred Stock, $0.001 par value per share, of URSI.

          "Prior Lender" means Bank of America, N.A. as Agent for URSI's
           ------------
existing lender group and as a lender, and the other financial institutions
party there to as lenders, all in respect of URSI's existing Bank of America,
N.A. credit facility.

          "Prior Lender Obligations" means all obligations and other liabilities
           ------------------------
of URSI, any other Borrower or any other Credit Party in respect of URSI's
existing Bank of America, N.A. credit facility.

          "Proceeds" means "proceeds," as such term is defined in the Code,
           --------
including (a) any and all proceeds of any insurance, indemnity, warranty or
guaranty payable to any Credit Party from time to time with respect to any of
the Collateral, (b) any and all payments (in any form whatsoever) made or due
and payable to any Credit Party from time to time in connection with any
requisition, confiscation, condemnation, seizure or forfeiture of all or any
part of the Collateral by any Governmental Authority (or any Person acting under
color of governmental authority), (c) any claim of any Credit Party against
third parties (i) for past, present or future infringement of any Patent or
Patent License, or  (ii) for past, present or future infringement or

                                      A-19
<PAGE>

dilution of any Copyright, Copyright License, Trademark or Trademark License, or
for injury to the goodwill associated with any Trademark or Trademark License,
(d) any recoveries by any Credit Party against third parties with respect to any
litigation or dispute concerning any of the Collateral, (e) dividends, interest
and distributions and Instruments with respect to Investment Property or pledged
shares, and (f) any and all other amounts from time to time paid or payable
under or in connection with any of the Collateral, upon disposition or
otherwise.

          "Pro Forma" means the unaudited consolidated balance sheet of
           ---------
Borrowers and their Subsidiaries attached hereto as Disclosure Schedule
                                                    -------------------
(3.4(b)).

          "Projections" means Borrowers' forecasted consolidated (a) balance
           -----------
sheets; (b) profit and loss statements; and (c) cash flow statements (including
an analysis of acquisitions of Vehicles), together with appropriate supporting
details and a statement of underlying assumptions.

          "Pro Rata Share" means with respect to all matters relating to any
           --------------
Lender, (a) with respect to the Revolving Loan, the percentage obtained by
dividing (i) the Commitment of that Lender by (ii) the aggregate Commitments of
all Lenders, and (b) with respect to all Loans on and after the Commitment
Termination Date, the percentage obtained by dividing (i) the aggregate
outstanding principal balance of the Loans held by that Lender, by (ii) the
outstanding principal balance of the Loans held by all Lenders.

          "Qualified Assignee" means (a) any Lender, any Affiliate of any Lender
           ------------------
and, with respect to any Lender that is an investment fund that invests in
commercial loans, any other investment fund that invests in commercial loans and
that is managed or advised by the same investment advisor as such Lender or by
an Affiliate of such investment advisor, and (b) any commercial bank, savings
and loan association or savings bank or any other entity which is an "accredited
investor" (as defined in Regulation D under the Securities Act) which extends
credit or buys loans as one of its businesses, including insurance companies,
mutual funds, lease financing companies and commercial finance companies, in
each case, which has a rating of BBB or higher from S&P and a rating of Baa2 or
higher from Moody's at the date that it becomes a Lender and which, through its
applicable lending office, is capable of lending to Borrowers without the
imposition of any withholding or similar taxes; provided that no Person
determined by Agent to be acting in the capacity of a vulture fund or distressed
debt purchaser shall be a Qualified Assignee unless an Event of Default shall
have occurred and be continuing for a period of at least 30 days, and no Person
(other than a Person who is already a Lender) holding Subordinated Debt or Stock
issued by any Credit Party shall be a Qualified Assignee.

          "Qualified Plan" means a Pension Plan that is intended to be tax-
           --------------
qualified under Section 401(a) of the IRC.

          "Real Estate" has the meaning ascribed to it in Section 3.6.
           -----------                                    -----------

          "Refinancing" means the repayment in full by Borrowers of the Prior
           -----------
Lender Obligations on the Closing Date.

                                      A-20
<PAGE>

          "Registration Rights Agreement" means that certain Registration Rights
           -----------------------------
Agreement dated as of the date hereof among URSI, Blue Truck and CFE, as the
same may be amended, supplemented, restated or otherwise modified from time to
time, to the extent expressly permitted hereunder.

          "Related Transactions" means the initial borrowing under the Revolving
           --------------------
Loan on the Closing Date, the Refinancing, the Subordinated Debentures
Restructuring, the Equity Transaction, the payment of all fees, costs and
expenses associated with all of the foregoing and the execution and delivery of
all of the Related Transactions Documents.

          "Related Transactions Documents" means the Loan Documents, the
           ------------------------------
Subordinated Debentures, the Subordinated Debentures Restructuring Documents,
the Equity Transaction Documents  and all other agreements or instruments
executed in connection with the Related Transactions.

          "Release" means any release, threatened release, spill, emission,
           -------
leaking, pumping, pouring, emitting, emptying, escape, injection, deposit,
disposal, discharge, dispersal, dumping, leaching or migration of Hazardous
Material in the indoor or outdoor environment, including the movement of
Hazardous Material through or in the air, soil, surface water, ground water or
property.

          "Requisite Lenders" means Lenders having (a) more than fifty percent
           -----------------
(50%) of the Commitments of all Lenders, or (b) if the Commitments have been
terminated, more than fifty percent (50%) of the aggregate outstanding amount of
all Loans; provided that if there is more than one Lender, Requisite Lenders
           -------- ----
shall in any event be at least two (2) Lenders.

          "Reserves" means (a) reserves established by Agent from time to time
           --------
against Eligible Vehicles pursuant to Section 5.9, (b) reserves established
                                      -----------
pursuant to Section 5.4(c), and (c) such other reserves against Eligible
            --------------
Accounts, Eligible Vehicles or Borrowing Availability of any Borrower that Agent
may, in its reasonable credit judgment, establish from time to time.  Without
limiting the generality of the foregoing, Reserves established to ensure the
payment of accrued Interest Expenses or Indebtedness shall be deemed to be a
reasonable exercise of Agent's credit judgment.

          "Restricted Payment" means, with respect to any Credit Party (a) the
           ------------------
declaration or payment of any dividend or the incurrence of any liability to
make any other payment or distribution of cash or other property or assets in
respect of Stock, but specifically excluding therefrom the accrual of dividends
in respect of the Preferred Stock so long as none of such dividends are paid in
cash or any other property or assets (other than shares of URSI common Stock
issued upon conversion of Preferred Stock or Subordinated Debentures into URSI
common Stock); (b) any payment on account of the purchase, redemption,
defeasance, sinking fund or other retirement of such Credit Party's Stock or any
other payment or distribution made in respect thereof, either directly or
indirectly; (c) any payment or prepayment of principal of, premium, if any, or
interest, fees or other charges on or with respect to, and any redemption,
purchase, retirement, defeasance, sinking fund or similar payment and any claim
for rescission

                                      A-21
<PAGE>

with respect to, any Subordinated Debt but specifically excluding therefrom
scheduled payments of interest so long as none of such payments are paid in cash
or any other property or assets; (d) any payment made to redeem, purchase,
repurchase or retire, or to obtain the surrender of, any outstanding warrants,
options or other rights to acquire Stock of such Credit Party now or hereafter
outstanding; (e) any payment of a claim for the rescission of the purchase or
sale of, or for damages arising from the purchase or sale of, any shares of such
Credit Party's Stock or of a claim for reimbursement, indemnification or
contribution arising out of or related to any such claim for damages or
rescission (including, without limitation, any such claim arising under either
of the Stock Purchase Agreements); (f) any payment, loan, contribution, or other
transfer of funds or other property to any Stockholder of such Credit Party
other than payment of compensation in the ordinary course to Stockholders who
are employees of such Person; and (g) any payment of management fees (or other
fees of a similar nature) by such Credit Party to any Stockholder of such Credit
Party or its Affiliates.

          "Retiree Welfare Plan" means, at any time, a Welfare Plan that
           --------------------
provides for continuing coverage or benefits for any participant or any
beneficiary of a participant after such participant's termination of employment,
other than continuation coverage provided pursuant to Section 4980B of the IRC
and at the sole expense of the participant or the beneficiary of the
participant.

          "Revolving Credit Advance" has the meaning ascribed to it in Section
           ------------------------                                    -------
1.1(a)(i).
---------

          "Revolving Loan" means, at any time, the sum of (i) the aggregate
           --------------
amount of Revolving Credit Advances outstanding to all Borrowers plus (ii) the
                                                                 ----
aggregate Letter of Credit Obligations incurred on behalf of all Borrowers.
Unless the context otherwise requires, references to the outstanding principal
balance of the Revolving Loan shall include the outstanding balance of Letter of
Credit Obligations.

          "Revolving Note" has the meaning ascribed to it in Section 1.1(a)(ii).
           --------------                                    ------------------

          "Security Agreement" means the Security Agreement of even date
           ------------------
herewith entered into by and among Agent, on behalf of itself and Lenders, and
each Credit Party that is a signatory thereto.

          "Solvent"  means, with respect to any Person on a particular date,
           -------
that on such date (a) the fair value of the assets of such Person is greater
than the total amount of liabilities, including contingent liabilities, of such
Person; (b) the present fair salable value of the assets of such Person is not
less than the amount that will be required to pay the probable liability of such
Person on its debts as they become absolute and matured; (c) such Person does
not intend to, and does not believe that it will, incur debts or liabilities
beyond such Person's ability to pay as such debts and liabilities mature; and
(d) such Person is not engaged in a business or transaction, and is not about to
engage in a business or transaction, for which such Person's property would
constitute an unreasonably small capital.  The amount of contingent liabilities
(such as litigation, guaranties and pension plan liabilities) at any time shall
be computed as the amount that, in light

                                      A-22
<PAGE>

of all the facts and circumstances existing at the time, represents the amount
that can be reasonably be expected to become an actual or matured liability.

          "Stock" means all shares, options, warrants, general or limited
           -----
partnership interests, membership interests or other equivalents (regardless of
how designated) of or in a corporation, partnership, limited liability company
or equivalent entity whether voting or nonvoting, including common stock,
preferred stock or any other "equity security" (as such term is defined in Rule
3a11-1 of the General Rules and Regulations promulgated by the Securities and
Exchange Commission under the Securities Exchange Act of 1934).

          "Stockholder" means, with respect to any Person, each holder of Stock
           -----------
of such Person.

          "Stock Purchase Agreements" means collectively, (i) the Stock Purchase
           -------------------------
Agreement between Blue Truck and URSI dated as of April 14, 2000 and (ii) the
Stock Purchase Agreement between CFE and URSI, dated as of the date hereof, each
as amended, supplemented or otherwise modified from time to time.

          "Subordinated Debentures" means those certain 8% Convertible
           -----------------------
Subordinated Debentures due 2008 issued by URSI in an aggregate original
principal amount of $84,517,783.49 and each additional debenture issued as
payment in kind of interest as the same may be amended, supplemented, restated
or otherwise modified from time to time to the extent expressly permitted
hereunder.

          "Subordinated Debenture Restructuring" means the restructuring of the
           ------------------------------------
Subordinated Debentures on terms and conditions acceptable to Agent (including,
with limitation, with subordination provisions acceptable to Agent).

          "Subordinated Debentures Restructuring Documents" means the
           -----------------------------------------------
Subordinated Debentures issued on the Closing Date as part of the Subordinated
Debentures Restructuring and all Subordinated Debentures issued as payment of
interest under the 2000 Purchase Agreement (as defined below) on terms
acceptable to Agent (including, without limitation, with subordination provision
acceptable to Agent) and all agreements, instruments and other documents
executed in connection therewith, including, without limitation, such
Subordinated Debentures themselves; the Subordinated Subsidiary Guaranty, dated
as of the date hereof, made by the subsidiaries of URSI in favor of Charterhouse
(the "Subordinated Guaranty"); the Amended and Restated Purchase Agreement dated
      ---------------------
April 14, 2000 by and between URSI and Charterhouse, as amended by Amendment
dated as of May 26, 2000 between URSI and Charterhouse (together, the "2000
Purchase Agreement"); the Amended and Restated Registration Rights Agreement
dated April 14, 2000 between URSI and Charterhouse (the "2000 Registration
Rights Agreement"); the Amendment to the 2000 Purchase Agreement and the 2000
Registration Rights Agreement dated as of the date hereof; and the Investors'
Agreement dated as of April 14, 2000 between URSI and Charterhouse as amended by
Amendment dated as of May 26, 2000, with all such agreements, instruments and
other documents to be on terms and in

                                      A-23
<PAGE>

a form acceptable to Agent, in each case, as the same may be amended,
supplemented, restated or otherwise modified from time to time to the extent
expressly permitted hereunder.

          "Subordinated Debt" means the Indebtedness of URSI evidenced by the
           -----------------
Subordinated Debentures and any other Indebtedness of any Credit Party
subordinated to the Obligations in a manner and form reasonably satisfactory to
Agent and Lenders in their sole discretion, as to right and time of payment and
as to any other rights and remedies thereunder.

          "Subsidiary" means, with respect to any Person, (a) any corporation of
           ----------
which an aggregate of more than 50% of the outstanding Stock having ordinary
voting power to elect a majority of the board of directors of such corporation
(irrespective of whether, at the time, Stock of any other class or classes of
such corporation shall have or might have voting power by reason of the
happening of any contingency) is at the time, directly or indirectly, owned
legally or beneficially by such Person or one or more Subsidiaries of such
Person, or with respect to which any such Person has the right to vote or
designate the vote of 50% or more of such Stock whether by proxy, agreement,
operation of law or otherwise, and (b) any partnership or limited liability
company in which such Person and/or one or more Subsidiaries of such Person
shall have an interest (whether in the form of voting or participation in
profits or capital contribution) of more than 50% or of which any such Person is
a general partner or may exercise the powers of a general partner.  Unless the
context otherwise requires, each reference to a Subsidiary shall be a reference
to a Subsidiary of a Borrower.

          "Supermajority Lenders" means Lenders having a 75% or more of the
           ---------------------
Commitments of all Lenders, or (b) if the Commitments have been terminated, 75%
or more of the aggregate amount of the Revolving Loan and Letter of Credit
Obligations.

          "Supporting Obligations" has the meaning ascribed thereto in the Code.
           ----------------------

          "Taxes" means taxes, levies, imposts, deductions, Charges or
           -----
withholdings, and all liabilities with respect thereto, excluding taxes imposed
on or measured by the net income of Agent or a Lender by the jurisdictions under
the laws of which Agent and Lenders are organized or conduct business or any
political subdivision thereof.

          "Taylor & Martin Appraisal Report" means the Taylor & Martin, Inc.
           --------------------------------
Appraisal Report of United Road Service, Inc. dated April 1, 2000 attached
hereto as Exhibit A-1.
          -----------

          "Termination Date" means the date on which (a) the Loans have been
           ----------------
indefeasibly repaid in full, (b) all other Obligations under the Agreement and
the other Loan Documents have been completely discharged (c) all Letter of
Credit Obligations have been cash collateralized, canceled or backed by stand-by
letters of credit in accordance with Annex B, and (d) none of Borrowers shall
                                     -------
have any further right to borrow any monies under the Agreement.

          "Title IV Plan" means a Pension Plan (other than a Multiemployer
           -------------
Plan), that is covered by Title IV of ERISA, and that any Credit Party or ERISA
Affiliate maintains, contributes to or has an obligation to contribute to on
behalf of participants who are or were employed by any of them.

                                      A-24
<PAGE>

          "Trademark License" means rights under any written agreement now owned
           -----------------
or hereafter acquired by any Credit Party granting any right to use any
Trademark.

          "Trademarks" means all of the following now owned or hereafter adopted
           ----------
or acquired by any Credit Party: (a) all trademarks, trade names, corporate
names, business names, trade styles, service marks, logos, other source or
business identifiers, prints and labels on which any of the foregoing have
appeared or appear, designs and general intangibles of like nature (whether
registered or unregistered), all registrations and recordings thereof, and all
applications in connection therewith, including registrations, recordings and
applications in the United States Patent and Trademark Office or in any similar
office or agency of the United States, any state or territory thereof, or any
other country or any political subdivision thereof; (b) all reissues, extensions
or renewals thereof; and (c) all goodwill associated with or symbolized by any
of the foregoing.

          "Unfunded Pension Liability" means, at any time, the aggregate amount,
           --------------------------
if any, of the sum of (a) the amount by which the present value of all accrued
benefits under each Title IV Plan exceeds the fair market value of all assets of
such Title IV Plan allocable to such benefits in accordance with Title IV of
ERISA, all determined as of the most recent valuation date for each such Title
IV Plan using the actuarial assumptions for funding purposes in effect under
such Title IV Plan, and (b) for a period of five (5) years following a
transaction which might reasonably be expected to be covered by Section 4069 of
ERISA, the liabilities (whether or not accrued) that could be avoided by any
Credit Party or any ERISA Affiliate as a result of such transaction.

          "URSI" means United Road Services, Inc., a Delaware corporation.
           ----

          "URSI Pledge Agreement" means the URSI Pledge Agreement entered into
           ---------------------
by URSI in favor of Agent.

          "URS West" has the meaning ascribed hereto in the recitals to this
           --------
Agreement.

          "URS West Pledge Agreement" means the URS West Pledge Agreement
           -------------------------
entered into by URS West in favor of Agent.

          "Used Vehicles" means any used Vehicle purchased by any Borrower on or
           -------------
after April 1, 2000.

          "Vehicles" shall mean tow trucks, transportation trucks, car trailers
           --------
and other trucks owned by a Borrower and used in the ordinary course of its
business, but excepting therefrom all Vehicles which are not then currently used
or usable in accordance with a Borrower's customary business practices.

          "Welfare Plan" means a Plan described in Section 3(i) of ERISA.
           ------------

          Rules of construction with respect to accounting terms used in the
Agreement or the other Loan Documents shall be as set forth in Annex G.  All
                                                               -------
other undefined terms contained in any of the Loan Documents shall, unless the
context indicates otherwise, have the meanings

                                      A-25
<PAGE>

provided for by the Code as in effect in the State of New York to the extent the
same are used or defined therein. Unless otherwise specified, references in the
Agreement or any of the Appendices to a Section, subsection or clause refer to
such Section, subsection or clause as contained in the Agreement. The words
"herein," "hereof" and "hereunder" and other words of similar import refer to
the Agreement as a whole, including all Annexes, Exhibits and Schedules, as the
same may from time to time be amended, restated, modified or supplemented, and
not to any particular section, subsection or clause contained in the Agreement
or any such Annex, Exhibit or Schedule.

          Wherever from the context it appears appropriate, each term stated in
either the singular or plural shall include the singular and the plural, and
pronouns stated in the masculine, feminine or neuter gender shall include the
masculine, feminine and neuter genders.  The words "including", "includes" and
"include" shall be deemed to be followed by the words "without limitation"; the
word "or" is not exclusive; references to Persons include their respective
successors and assigns (to the extent and only to the extent permitted by the
Loan Documents) or, in the case of governmental Persons, Persons succeeding to
the relevant functions of such Persons; and all references to statutes and
related regulations shall include any amendments of the same and any successor
statutes and regulations.  Whenever any provision in any Loan Document refers to
the knowledge (or an analogous phrase) of any Credit Party, such words are
intended to signify that such Credit Party has actual knowledge or awareness of
a particular fact or circumstance or that such Credit Party, if it had exercised
reasonable diligence, would have known or been aware of such fact or
circumstance.

                                      A-26
<PAGE>

                                                                EXHIBIT 10.11(B)

                             ANNEX B (Section 1.2)
                                      -----------
                                       to
                                CREDIT AGREEMENT
                                ----------------

                               LETTERS OF CREDIT
                               -----------------

          (a) Issuance. Subject to the terms and conditions of the Agreement,
              --------
Agent and Lenders agree to incur, from time to time prior to the Commitment
Termination Date, upon the request of Borrower Representative on behalf of the
applicable Borrower and for such Borrower's account, Letter of Credit
Obligations by causing Letters of Credit to be issued (by a bank or other
legally authorized Person selected by or acceptable to Agent in its sole
discretion (each, an "L/C Issuer")) for such Borrower's account and guaranteed
                      ----------
by Agent; provided, that if the L/C Issuer is a Lender, then such Letters of
          --------
Credit shall not be guaranteed by Agent but rather each Lender shall, subject to
the terms and conditions hereinafter set forth, purchase (or be deemed to have
purchased) risk participations in all such Letters of Credit issued with the
written consent of Agent, as more fully described in paragraph (b)(ii) below.
The aggregate amount of all such Letter of Credit Obligations shall not at any
time exceed the least of (i) Ten Million Dollars ($10,000,000) (the "L/C
                                                                     ---
Sublimit"), (ii) the Maximum Amount less the aggregate outstanding principal
--------
balance of the Revolving Credit Advances and (iii) the Borrowing Base less the
aggregate outstanding principal balance of the Revolving Credit Advances.  No
such Letter of Credit shall have an expiry date that is more than one year
following the date of issuance thereof, unless otherwise determined by the
Agent, in its sole discretion, and neither Agent nor Lenders shall be under any
obligation to incur Letter of Credit Obligations in respect of, or purchase risk
participations in, any Letter of Credit having an expiry date that is later than
the Commitment Termination Date.

          (b)(i) Advances Automatic; Participations.  In the event that Agent or
                 ----------------------------------
any Lender shall make any payment on or pursuant to any Letter of Credit
Obligation, such payment shall then be deemed automatically to constitute a
Revolving Credit Advance to the applicable Borrower under Section 1.1(a) of the
                                                          --------------
Agreement regardless of whether a Default or Event of Default has occurred and
is continuing and notwithstanding any Borrower's failure to satisfy the
conditions precedent set forth in Section 2 of the Agreement, and each Lender
                                  ---------
shall be obligated to pay its Pro Rata Share thereof in accordance with the
Agreement.  The failure of any Lender to make available to Agent for Agent's own
account its Pro Rata Share of any such Revolving Credit Advance or payment by
Agent under or in respect of a Letter of Credit shall not relieve any other
Lender of its obligation hereunder to make available to Agent its Pro Rata Share
thereof, but no Lender shall be responsible for the failure of any other Lender
to make available such other Lender's Pro Rata Share of any such payment.

          (ii) If it shall be illegal or unlawful for any Borrower to incur
Revolving Credit Advances as contemplated by paragraph (b)(i) above because of
an Event of Default described in Sections 8.1(h) or (i) of the Agreement or
                                 ---------------    ---
otherwise or if it shall be illegal or unlawful for any Lender to be deemed to
have assumed a ratable share of the reimbursement obligations owed to an L/C
Issuer, or if the L/C Issuer is a Lender, then (A) immediately and

                                      B-1
<PAGE>

without further action whatsoever, each Lender shall be deemed to have
irrevocably and unconditionally purchased from Agent (or such L/C Issuer, as the
case may be) an undivided interest and participation equal to such Lender's Pro
Rata Share (based on the Commitments) of the Letter of Credit Obligations in
respect of all Letters of Credit then outstanding and (B) thereafter,
immediately upon issuance of any Letter of Credit, each Lender shall be deemed
to have irrevocably and unconditionally purchased from Agent (or such L/C
Issuer, as the case may be) an undivided interest and participation in such
Lender's Pro Rata Share (based on the Commitments) of the Letter of Credit
Obligations with respect to such Letter of Credit on the date of such issuance.
Each Lender shall fund its participation in all payments or disbursements made
under the Letters of Credit in the same manner as provided in the Agreement with
respect to Revolving Credit Advances.

          (c) Cash Collateral.  (i) If Borrowers are required to provide cash
              ---------------
collateral for any Letter of Credit Obligations pursuant to the Agreement prior
to the Commitment Termination Date, each Borrower will pay to Agent for the
ratable benefit of itself and Lenders cash or cash equivalents acceptable to
Agent ("Cash Equivalents") in an amount equal to 105% of the maximum amount then
        ----------------
available to be drawn under each applicable Letter of  Credit outstanding for
the benefit of such Borrower (the "Deposit Requirement").  Such funds or Cash
                                   -------------------
Equivalents shall be held by Agent in a cash collateral account (the "Cash
                                                                      ----
Collateral Account") maintained at a bank or financial institution acceptable to
------------------
Agent.  The Cash Collateral Account shall be in the name of the applicable
Borrower and shall be pledged to, and subject to the control of, Agent, for the
benefit of Agent and Lenders, in a manner satisfactory to Agent.  Each Borrower
hereby pledges and grants to Agent, on behalf of itself and Lenders, a security
interest in all such funds and Cash Equivalents held in the Cash Collateral
Account from time to time and all proceeds thereof, as security for the payment
of all amounts due in respect of the Letter of Credit Obligations and other
Obligations, whether or not then due.  The Agreement, including this Annex B,
                                                                     -------
shall constitute a security agreement under applicable law.

          (ii) If any Letter of Credit Obligations, whether or not then due and
payable, shall for any reason be outstanding on the Commitment Termination Date,
Borrowers shall either (A) provide cash collateral therefor in the manner
described above, or (B) cause all such Letters of Credit and guaranties thereof
to be canceled and returned, or (C) deliver a stand-by letter (or letters) of
credit in guaranty of such Letter of Credit Obligations, which stand-by letter
(or letters) of credit shall be of like tenor and duration (plus thirty (30)
additional days) as, and in an amount equal to 105% of the aggregate maximum
amount then available to be drawn under, the Letters of Credit to which such
outstanding Letter of Credit Obligations relate and shall be issued by a Person,
and shall be subject to such terms and conditions as are, reasonably
satisfactory to Agent in its sole discretion.

          (iii)  From time to time after funds are deposited in the Cash
Collateral Account by any Borrower, whether before or after the Commitment
Termination Date, Agent may apply such funds or Cash Equivalents then held in
the Cash Collateral Account to the payment of any amounts, and in such order as
Agent may elect, as shall be or shall become due and payable by such Borrower to
Agent and Lenders with respect to such Letter of Credit Obligations of such
Borrower and, upon the satisfaction in full of all Letter of Credit Obligations
of such

                                      B-2
<PAGE>

Borrower, to any other Obligations of any other Borrower then due and payable.

          (iv) No Borrower nor any Person claiming on behalf of or through any
Borrower shall have any right to withdraw any of the funds or Cash Equivalents
held in the Cash Collateral Account, except that without diminishing the sole
dominion and control of Agent over the Cash Collateral Account and amounts from
time to time on deposit in the Cash Collateral Account, (x) Agent shall from
time to time (upon the request of Borrower Representative) so long as no Default
or Event of Default has occurred and is continuing remit to Borrowers any
amounts on deposit in the Cash Collateral Account which are in excess of the
amount of the Deposit Requirement then in effect and (y) upon the termination of
all Letter of Credit Obligations and the payment of all amounts payable by
Borrowers to Agent and Lenders in respect thereof, any funds remaining in the
Cash Collateral Account shall be applied to other Obligations then due and owing
and upon payment in full of such Obligations, any remaining amount shall be paid
to Borrowers or as otherwise required by law.  Interest earned on deposits in
the Cash Collateral Account shall be for the account of such Borrower, provided
                                                                       --------
that all such interest earned shall remain in the Cash Collateral Account until
----
the payment in full of all Obligations.

          (d) Fees and Expenses.  Borrowers agree to pay to Agent for the
              -----------------
benefit of Lenders, as compensation to such Lenders for Letter of Credit
Obligations incurred hereunder, (i) all costs and expenses incurred by Agent or
any Lender on account of such Letter of Credit Obligations, and (ii) for each
month during which any Letter of Credit Obligation shall remain outstanding, a
fee (the "Letter of Credit Fee") in an amount equal to one and three quarters
          --------------------
percent (1.75%) per annum (calculated on the basis of a 360-day year and actual
days elapsed) multiplied by the maximum amount available from time to time to be
drawn under the applicable Letter of Credit.    Such fee shall be paid to Agent
for the benefit of the Lenders in arrears, on the first day of each month and on
the Commitment Termination Date.  In addition, Borrowers shall pay to any L/C
Issuer, on demand, such fees (including all per annum fees), charges and
expenses of such L/C Issuer in respect of the issuance, negotiation, acceptance,
amendment, transfer and payment of such Letter of Credit or otherwise payable
pursuant to the application and related documentation under which such Letter of
Credit is issued.

          (e) Request for Incurrence of Letter of Credit Obligations.  Borrower
              ------------------------------------------------------
Representative shall give Agent at least two (2) Business Days' prior written
notice requesting the incurrence of any Letter of Credit Obligation, specifying
the date such Letter of Credit Obligation is to be incurred, identifying the
Borrower for whose account and the beneficiary to which such Letter of Credit
relates and describing the nature of the transactions to be supported thereby.
The notice shall be accompanied by the form of the Letter of Credit (which shall
be acceptable to the L/C Issuer)  and, to the extent not previously delivered to
Agent, copies of all agreements between any Borrower and the L/C Issuer
pertaining to the issuance of Letters of Credit.  Notwithstanding anything
contained herein to the contrary, Letter of Credit applications by Borrower
Representative and approvals by Agent and the L/C Issuer may be made and
transmitted pursuant to electronic codes and security measures mutually agreed
upon and established by and among Borrower Representative, Agent and the L/C
Issuer.

                                      B-3
<PAGE>

          (f) Obligation Absolute.  The obligation of Borrowers to reimburse
              -------------------
Agent and Lenders for payments made with respect to any Letter of Credit
Obligation shall be absolute, unconditional and irrevocable, without necessity
of presentment, demand, protest or other formalities, and the obligations of
each Lender to make payments to Agent with respect to Letters of Credit shall be
unconditional and irrevocable.  Such obligations of Borrowers and Lenders shall
be paid strictly in accordance with the terms hereof under all circumstances
including the following:

          (i) any lack of validity or enforceability of any Letter of Credit or
     the Agreement or the other Loan Documents or any other agreement;

          (ii) the existence of any claim, setoff, defense or other right that
     any Borrower or any of its Affiliates or any Lender may at any time have
     against a beneficiary or any transferee of any Letter of Credit (or any
     Persons or entities for whom any such transferee may be acting), Agent, any
     Lender, or any other Person, whether in connection with the Agreement, the
     Letter of Credit, the transactions contemplated herein or therein or any
     unrelated transaction (including any underlying transaction between any
     Borrower or any of its Affiliates and the beneficiary for which the Letter
     of Credit was procured);

          (iii)  any draft, demand, certificate or any other document presented
     under any Letter of Credit proving to be forged, fraudulent, invalid or
     insufficient in any respect or any statement therein being untrue or
     inaccurate in any respect;

          (iv) payment by Agent (except as otherwise expressly provided in
     paragraph (g)(ii)(C) below) or any L/C Issuer under any Letter of Credit or
     guaranty thereof against presentation of a demand, draft or certificate or
     other document that does not comply with the terms of such Letter of Credit
     or such guaranty;

          (v) any other circumstance or event whatsoever, that is similar to any
     of the foregoing; or

          (vi) the fact that a Default or an Event of Default has occurred and
     is continuing.

          (g) Indemnification; Nature of Lenders' Duties. (i) In addition to
              ------------------------------------------
amounts payable as elsewhere provided in the Agreement, Borrowers hereby agree
to pay and to protect, indemnify, and save harmless Agent and each Lender from
and against any and all claims, demands, liabilities, damages, losses, costs,
charges and expenses (including reasonable attorneys' fees and allocated costs
of internal counsel) that Agent or any Lender may incur or be subject to as a
consequence, direct or indirect, of (A) the issuance of any Letter of Credit or
guaranty thereof, or (B) the failure of Agent or any Lender seeking
indemnification or of any L/C Issuer to honor a demand for payment under any
Letter of Credit or guaranty thereof as a result of any act or omission, whether
rightful or wrongful, of any present or future de jure or de facto government or
Governmental Authority, in each case other than to the extent solely as a result
of the gross negligence or willful misconduct of Agent or such Lender (as
finally determined by a court of competent jurisdiction).

                                      B-4
<PAGE>

          (ii) As between Agent and any Lender and Borrowers, Borrowers assume
all risks of the acts and omissions of, or misuse of any Letter of Credit by
beneficiaries of, any Letter of Credit.  In furtherance and not in limitation of
the foregoing, to the fullest extent permitted by law, neither Agent nor any
Lender shall be responsible for:  (A) the form, validity, sufficiency, accuracy,
genuineness or legal effect of any document issued by any party in connection
with the application for and issuance of any Letter of Credit, even if it should
in fact prove to be in any or all respects invalid, insufficient, inaccurate,
fraudulent or forged; (B) the validity or sufficiency of any instrument
transferring or assigning or purporting to transfer or assign any Letter of
Credit or the rights or benefits thereunder or proceeds thereof, in whole or in
part, that may prove to be invalid or ineffective for any reason; (C) failure of
the beneficiary of any Letter of Credit to comply fully with conditions required
in order to demand payment under such Letter of Credit; provided, that in the
                                                        --------
case of any payment by Agent under any Letter of Credit or guaranty thereof,
Agent shall be liable to the extent such payment was made solely as a result of
its gross negligence or willful misconduct (as finally determined by a court of
competent jurisdiction) in determining that the demand for payment under such
Letter of Credit or guaranty thereof complies on its face with any applicable
requirements for a demand for payment under such Letter of Credit or guaranty
thereof; (D) errors, omissions, interruptions or delays in transmission or
delivery of any messages, by mail, cable, telegraph, telex or otherwise, whether
or not they may be in cipher; (E) errors in interpretation of technical terms;
(F) any loss or delay in the transmission or otherwise of any document required
in order to make a payment under any Letter of Credit or guaranty thereof or of
the proceeds thereof; (G) the credit of the proceeds of any drawing under any
Letter of Credit or guaranty thereof; and (H) any consequences arising from
causes beyond the control of Agent or any Lender. None of the above shall
affect, impair, or prevent the vesting of any of Agent's or any Lender's rights
or powers hereunder or under the Agreement.

          (iii)  Nothing contained herein shall be deemed to limit or to expand
any waivers, covenants or indemnities made by Borrowers in favor of any L/C
Issuer in any letter of credit application, reimbursement agreement or similar
document, instrument or agreement between or among Borrowers and such L/C
Issuer

                                      B-5
<PAGE>

                                                                EXHIBIT 10.11(E)
                           ANNEX E (Section 4.1(a))
                                   ----------------
                                      to
                               CREDIT AGREEMENT
                               ----------------

               FINANCIAL STATEMENTS AND PROJECTIONS -- REPORTING
               -------------------------------------------------

          Borrowers shall deliver or cause to be delivered to Agent or to Agent
and Lenders, as indicated, the following:

          (a) Monthly Financials.  To Agent and Lenders, within 30 days after
              ------------------
the end of each Fiscal Month (provided, however, for such Fiscal Months that
constitute the end of a Fiscal Quarter, within 45 days after the end of such
Fiscal Month), financial information regarding Borrowers and their Subsidiaries,
certified by the chief executive officer, chief financial officer or director of
financial reporting of Borrower Representative, consisting of consolidated (i)
unaudited balance sheets as of the close of such Fiscal Month and the related
statements of income and cash flows for that portion of the Fiscal Year ending
as of the close of such Fiscal Month; and (ii) unaudited statements of income
for such Fiscal Month, setting forth in comparative form the figures for the
corresponding period in the prior year and the figures contained in the
Projections for such Fiscal Year, all prepared in accordance with GAAP (subject
to normal year-end adjustments). Such financial information shall be accompanied
by (A) a statement in reasonable detail (each, a "Compliance Certificate")
                                                  ----------------------
showing the calculations used in determining compliance with each Financial
Covenant that is tested on a monthly basis, and (B) the certification of the
chief executive officer, chief financial officer or director of financial
reporting of Borrower Representative that (i) such financial information
presents fairly in accordance with GAAP (subject to normal year-end adjustments)
the financial position and results of operations of Borrowers and their
Subsidiaries, on a consolidated basis as at the end of such Fiscal Month and for
that portion of the Fiscal Year then ended, and (ii) any other information
presented is true, correct and complete in all material respects and that there
was no Default or Event of Default in existence as of such time or, if a Default
or Event of Default has occurred and is continuing, describing the nature
thereof and all efforts undertaken to cure such Default or Event of Default.

          (b) Quarterly Financials.  To Agent and Lenders, within 45 days after
              --------------------
the end of each Fiscal Quarter, consolidated financial information regarding
Borrowers and their Subsidiaries, certified by the chief executive officer,
chief financial officer or director of financial reporting of Borrower
Representative, including (i) unaudited balance sheets as of the close of such
Fiscal Quarter and the related statements of income and cash flow for that
portion of the Fiscal Year ending as of the close of such Fiscal Quarter and
(ii) unaudited statements of income and cash flows for such Fiscal Quarter, in
each case setting forth in comparative form the figures for the corresponding
period in the prior year and the figures contained in the Projections for such
Fiscal Year, all prepared in accordance with GAAP (subject to normal year-end
adjustments).  Such financial information shall be accompanied by (A) a
Compliance Certificate in respect of each of the Financial Covenants that is
tested on a quarterly or monthly basis and (B) the certification of the chief
executive officer, chief financial officer or director of financial reporting of
Borrower Representative that (i) such financial information presents fairly in
accordance with GAAP (subject to normal year-end adjustments) the financial
position, results

                                      E-1
<PAGE>

of operations and statements of cash flows of Borrowers and their Subsidiaries,
on a consolidated basis, as at the end of such Fiscal Quarter and for that
portion of the Fiscal Year then ended, and (ii) any other information presented
is true, correct and complete in all material respects and that there was no
Default or Event of Default in existence as of such time or, if a Default or
Event of Default has occurred and is continuing, describing the nature thereof
and all efforts undertaken to cure such Default or Event of Default. In
addition, Borrower Representative shall deliver to Agent and Lenders, within 45
days after the end of each Fiscal Quarter, a management discussion and analysis
that includes a comparison to budget for that Fiscal Quarter and a comparison of
performance for that Fiscal Quarter to the corresponding period in the prior
year.

          (c) Operating Plan. To Agent and Lenders, as soon as available, but
              --------------
not later than 30 days after the end of each Fiscal Year, an annual operating
plan for Borrowers, on a consolidated basis, approved by the Board of Directors
of Borrower Representative, for the following Fiscal Year, which will (i)
include a statement of all of the material assumptions on which such plan is
based, (ii) include monthly balance sheets, income statements and statements of
cash flows for the following year and (iii) integrate sales, gross profits,
operating expenses, operating profit, cash flow projections and Borrowing
Availability projections, all prepared on the same basis and in similar detail
as that on which operating results are reported (and in the case of cash flow
projections, representing management's good faith estimates of future financial
performance based on historical performance), and including plans for personnel,
Capital Expenditures, the purchase and sale of Vehicles, and facilities.

          (d) Annual Audited Financials. To Agent and Lenders, within 90 days
              -------------------------
after the end of each Fiscal Year, audited Financial Statements for Borrowers
and their Subsidiaries on a consolidated basis, consisting of a balance sheet
and statements of income and retained earnings and cash flows, setting forth in
comparative form in each case the figures for the previous Fiscal Year, which
Financial Statements shall be prepared in accordance with GAAP and certified
without qualification, by an independent certified public accounting firm of
national standing or otherwise acceptable to Agent.  Such Financial Statements
shall be accompanied by (i) a statement prepared in reasonable detail showing
the calculations used in determining compliance with each of the Financial
Covenants, (ii) a report from such accounting firm to the effect that, in
connection with their audit examination, nothing has come to their attention to
cause them to believe that a Default or Event of Default has occurred (or
specifying those Defaults and Events of Default that they became aware of), it
being understood that such audit examination extended only to accounting matters
and that no special investigation was made with respect to the existence of
Defaults or Events of Default, (iii) the annual letters to such accountants in
connection with their audit examination detailing contingent liabilities and
material litigation matters, and (iv) the certification of the chief executive
officer, chief financial officer or director of financial reporting of Borrower
Representative that all such Financial Statements present fairly in accordance
with GAAP the financial position, results of operations and statements of cash
flows of Borrowers and their Subsidiaries on a consolidated basis, as at the end
of such Fiscal Year and for the period then ended, and that there was no Default
or Event of Default in existence as of such time or, if a Default or Event of
Default has occurred and is continuing, describing the nature thereof and all
efforts undertaken to cure such Default or Event of Default.

                                      E-2
<PAGE>

          (e) Management Letters.  To Agent and Lenders, within five Business
              ------------------
Days after receipt thereof by any Credit Party, copies of all management
letters, exception reports or similar letters or reports received by such Credit
Party from its independent certified public accountants.

          (f) Default Notices.  To Agent and Lenders, as soon as practicable,
              ---------------
and in any event within five Business Days after an executive officer, corporate
controller or director of financial reporting of any Borrower has actual
knowledge of the existence of any Default, Event of Default or other event that
has had a Material Adverse Effect, telephonic or telecopied notice specifying
the nature of such Default or Event of Default or other event, including the
anticipated effect thereof, which notice, if given telephonically, shall be
promptly confirmed in writing on the next Business Day.

          (g) SEC Filings and Press Releases.  To Agent and Lenders, promptly
              ------------------------------
upon their becoming available, copies of:  (i) all Financial Statements,
reports, notices and proxy statements made publicly available by any Credit
Party to its security holders; (ii) all regular, periodic and other reports and
all registration statements and prospectuses, if any, filed by any Credit Party
with any securities exchange or with the Securities and Exchange Commission or
any governmental or private regulatory authority; and (iii) all press releases
and other statements made available by any Credit Party to the public concerning
material changes or developments in the business of any such Person.

          (h) Subordinated Debt and Equity Notices.  To Agent, as soon as
              ------------------------------------
practicable, copies of all material written notices given or received by any
Credit Party with respect to any Subordinated Debt or Stock of any Borrower,
and, within two Business Days after any Credit Party obtains knowledge of any
matured or unmatured event of default with respect to any Subordinated Debt,
notice of such event of default.

          (i) Supplemental Schedules.  To Agent, supplemental disclosures, if
              ----------------------
any, required by Section 5.6.
                 -----------

          (j) Litigation.  To Agent in writing, promptly upon learning thereof,
              ----------
notice of any Litigation commenced or threatened against any Credit Party that
(i) seeks damages in excess of $500,000, (ii) seeks injunctive relief, (iii) is
asserted or instituted against any Plan, its fiduciaries or its assets or
against any Credit Party or ERISA Affiliate in connection with any Plan, (iv)
alleges criminal misconduct by any Credit Party or (v) alleges the violation of
any law regarding, or seeks remedies in connection with, any Environmental
Liabilities.

          (k) Insurance Notices.  To Agent, disclosure of losses or casualties
              -----------------
required by Section 5.4.
            -----------

          (l) Lease Default Notices.  To Agent, within five (5) Business Days
              ---------------------
after receipt thereof, copies of (i) any and all default notices received under
or with respect to any leased location where Vehicles or other Collateral with a
value in excess of $50,000 are located, and (ii) such other notices or documents
as Agent may reasonably request.

                                      E-3
<PAGE>

          (m) Lease Amendments.  To Agent, within two Business Days after
              ----------------
receipt thereof, copies of all material amendments to any real estate leases.

          (n) Other Documents.  To Agent and Lenders, such other financial and
              ---------------
other information respecting any Credit Party's business or financial condition
as Agent or any Lender shall from time to time reasonably request.

                                      E-4
<PAGE>

                                                                EXHIBIT 10.11(F)

                            ANNEX F (Section 4.1(b))
                                     --------------
                                       to
                                CREDIT AGREEMENT
                                ----------------

                               COLLATERAL REPORTS
                               ------------------

          Borrower Representative shall deliver or cause to be delivered the
following:

          (a) To Agent, upon its request, and in any event no less frequently
than 10 Business Days after the end of each Fiscal Month (together with a copy
of all or any part of the following reports requested by any Lender in writing
after the Closing Date), each of the following reports, each of which shall be
prepared as of the last day of the immediately preceding Fiscal Month or the
date two days prior to the date of any such request, as the case may be:

               (i)  a Borrowing Base Certificate with respect to the Borrowers,
     on a consolidated basis, in each case accompanied by such supporting detail
     and documentation as shall be requested by Agent in its reasonable
     discretion;

               (ii) with respect to the Borrowers, on a consolidated basis, a
     listing of all Vehicles by location and type (including model year, vehicle
     identification number and state of title registration) in each case
     accompanied by such supporting detail and documentation as shall be
     requested by Agent in its reasonable discretion; and

               (iii)  with respect to the Borrowers, on a consolidated basis, a
     monthly trial balance showing Accounts outstanding aged from invoice date
     as follows:  1 to 30 days, 31 to 60 days, 61 to 90 days and 91 days or
     more, accompanied by such supporting detail and documentation as shall be
     requested by Agent in its reasonable discretion.

          (b) To Agent, on a weekly basis or at such more frequent intervals as
Agent may request from time to time (together with a copy of all or any part of
such delivery requested by any Lender in writing after the Closing Date),
collateral reports with respect to the Borrowers, on a consolidated basis,
including all additions and reductions (cash and non-cash) with respect to
Accounts of the Borrowers, in each case accompanied by such supporting detail
and documentation as shall be requested by Agent in its reasonable discretion
each of which shall be prepared by the Borrowers as of the last day of the
immediately preceding week or the date two days prior to the date of any such
request, as the case may be;

          (c) To Agent, within one (1) Business Day of the occurrence of any
such disposition, a collateral report with respect to any disposition of any
Vehicle, including the sale price received (and in the case of any sale not
exclusively for cash, the amount received in cash and in the form of a note,
together with a copy of the note) and a detailed description of the Vehicle
disposed of, including, without limitation, type of Vehicle, model year, vehicle
identification number and state of title registration, in each case accompanied
by such supporting detail and documentation as shall be requested by Agent in
its reasonable discretion;

                                      F-1
<PAGE>

          (d) To Agent, within one (1) Business Day of the occurrence of any
such purchase, a collateral report with respect to any purchase of any Vehicle,
including the purchase price paid and a detailed description of the Vehicle
purchased, including, without limitation, type of Vehicle, model year, vehicle
identification number and state of title registration, in each case accompanied
by such supporting detail and documentation as shall be requested by Agent in
its reasonable discretion;

          (e) To Agent, at the time of delivery of each of the monthly Financial
Statements delivered pursuant to Annex E:
                                 -------

               (i)  a reconciliation of the Accounts trial balance for the
     Borrowers to the most recent Borrowing Base Certificate, general ledger and
     monthly Financial Statements delivered pursuant to Annex E, in each case
                                                        -------
     accompanied by such supporting detail and documentation as shall be
     requested by Agent in its reasonable discretion;

               (ii) a reconciliation of the listing of all Vehicles by type
     (including model year, vehicle identification number and state of title
     registration) to the most recent Borrowing Base Certificate, and,
     commencing 120 days after the Closing Date, to the general ledger and
     monthly Financial Statements delivered pursuant to Annex E, in each case
                                                        -------
     accompanied by such supporting detail and documentation as shall be
     requested by Agent in its reasonable discretion;

               (iii)  a listing of accounts payable and a reconciliation of that
     listing of accounts payable to the general ledger and monthly Financial
     Statements delivered pursuant to Annex E, in each case accompanied by such
                                      -------
     supporting detail and documentation as shall be requested by Agent in its
     reasonable discretion;

               (iv) a reconciliation of the outstanding Loans as set forth in
     the monthly Loan Account statement provided by Agent to the general ledger
     and monthly Financial Statements delivered pursuant to Annex E, in each
                                                            -------
     case accompanied by such supporting detail and documentation as shall be
     requested by Agent in its reasonable discretion;

          (f) To Agent, at the time of delivery of each of the quarterly
Financial Statements delivered pursuant to Annex E, (i) a description of all
                                           -------
government contracts receivables of Borrowers, if any, as part of Borrowing Base
reporting or another report, subject to the Federal Assignment of Claims Act of
1940 or any similar state, local, municipal or foreign law or Governmental
Regulation; and (ii) a list of any applications for the registration of any
Patent, Trademark or Copyright filed by any Credit Party with the United States
Patent and Trademark Office, the United States Copyright Office or any similar
state or foreign office or agency in the prior Fiscal Quarter;

          (g) Borrower Representative, at its own expense, shall deliver to
Agent each physical verification written report prepared for management, if any,
that any Borrower or any of its Subsidiaries may in their discretion have made,
or caused any other Person to have made on

                                      F-2
<PAGE>

their behalf, of all or any portion of their Vehicles (and, if a Default or an
Event of Default has occurred and is continuing, Borrower Representative shall,
upon the request of Agent, conduct, and deliver the results of, such physical
verifications as Agent may require);

          (h) Borrower Representative, at its own expense, shall deliver to
Agent such appraisals of any Borrower's Vehicles or other assets as Agent may
request at any time after the occurrence and during the continuance of a Default
or an Event of Default, such appraisals to be conducted by an appraiser, and in
form and substance reasonably satisfactory to Agent; and

          (i) Such other reports, statements and reconciliations with respect to
the Borrowing Base, Collateral or Obligations of any or all Credit Parties as
Agent shall from time to time request in its reasonable discretion.

                                      F-3
<PAGE>

                                                                EXHIBIT 10.11(G)

                             ANNEX G (Section 6.10)
                                      ------------
                                      to
                               CREDIT AGREEMENT
                               ----------------

                              FINANCIAL COVENANTS
                              -------------------

          Borrowers shall not breach or fail to comply with any of the following
financial covenants, each of which shall be calculated in accordance with GAAP
consistently applied:

          (a) Maximum Capital Expenditures.  Borrowers and their Subsidiaries on
              ----------------------------
a consolidated basis shall not make Capital Expenditures during the following
periods that exceed in the aggregate the amounts set forth opposite each of such
periods:

Period                            Maximum Capital Expenditures per Period
-------                           ---------------------------------------
From and including the Closing
     Date to 12/31/00                             $17,160,000

     1/1/01 to 12/31/01                           $21,840,000

     1/1/02 to 12/31/02                           $19,320,000

     1/1/03 to 12/31/03                           $17,400,000

     1/1/04 to 12/31/04 and
     thereafter                                   $17,400,000

          (b) Minimum Fixed Charge Coverage Ratio.  Borrowers and their
              -----------------------------------
Subsidiaries shall have on a consolidated basis at the end of each Fiscal
Quarter set forth below, a Fixed Charge Coverage Ratio for the 12-month period
then ended (provided, however, that (w) in the case of Borrowers' Fiscal Quarter
            --------  -------
ended September 30, 2000, this financial covenant shall be measured for the one
Fiscal Quarter then ended, (x) in the case of Borrowers' Fiscal Quarter ended
December 31, 2000, this financial covenant shall be measured for the two Fiscal
Quarters then ended, (y) in the case of Borrowers' Fiscal Quarter ended March
31, 2001, this financial covenant shall be measured for the three Fiscal
Quarters then ended and (z) in the case of Borrowers' Fiscal Quarter ended June
30, 2001, this financial covenant shall be measured for the four Fiscal Quarters
then ended) of not less than the following:

          1.75 to 1.0 for the Fiscal Quarter ending 9/30/00;
          1.2 to 1.0 for the Fiscal Quarter ending 12/31/00;
          1.1 to 1.0 for the Fiscal Quarter ending 3/31/01;
          1.1 to 1.0 for the Fiscal Quarter ending 6/30/01; and

          (c) Minimum EBITDA.   Borrowers and their Subsidiaries on a
              --------------
consolidated basis shall have, at the end of each Fiscal Quarter set forth
below, EBITDA for the 12-month

                                      G-1
<PAGE>

period then ended (provided, however, that (w) in the case of Borrowers' Fiscal
                   --------  -------
Quarter ended September 30, 2000, this financial covenant shall be measured for
the one Fiscal Quarter then ended, (x) in the case of Borrowers' Fiscal Quarter
ended December 31, 2000, this financial covenant shall be measured for the two
Fiscal Quarters then ended, (y) in the case of Borrowers' Fiscal Quarter ended
March 31, 2001, this financial covenant shall be measured for the three Fiscal
Quarters then ended and (z) in the case of Borrowers' Fiscal Quarter ended June
30, 2001, this financial covenant shall be measured for the four Fiscal Quarters
then ended) of not less than the following:

For the Fiscal Quarter ended       EBITDA
-------------------------------  -----------

     9/30/00                     $ 4,555,000
     12/31/00                    $ 9,634,000
     3/31/01                     $15,408,000
     6/30/01                     $21,182,000
     9/30/01                     $22,400,000
     12/31/01                    $23,095,000
     3/31/02                     $23,095,000
     6/30/02                     $23,095,000
     9/30/02                     $23,095,000
     12/31/02                    $23,095,000
     3/31/03                     $22,734,000
     6/30/03                     $22,373,000
     9/30/03                     $22,012,000
     12/31/03  and thereafter    $21,652,000

          Unless otherwise specifically provided herein, any accounting term
used in the Agreement shall have the meaning customarily given such term in
accordance with GAAP, and all financial computations hereunder shall be computed
in accordance with GAAP consistently applied.  That certain items or
computations are explicitly modified by the phrase "in accordance with GAAP"
shall in no way be construed to limit the foregoing.  If any "Accounting
Changes" (as defined below) occur and such changes result in a change in the
calculation of the financial covenants, standards or terms used in the Agreement
or any other Loan Document, then Borrowers, Agent and Lenders agree to enter
into negotiations in order to amend such provisions of the Agreement so as to
equitably reflect such Accounting Changes with the desired result that the
criteria for evaluating Borrowers' and their Subsidiaries' financial condition
shall be the same after such Accounting Changes as if such Accounting Changes
had not been made; provided, however, that the agreement of Requisite Lenders to
                   --------  -------
any required amendments of such provisions shall be sufficient to bind all
Lenders.  "Accounting Changes" means (i) changes in accounting principles
           ------------------
required by the promulgation of any rule, regulation, pronouncement or opinion
by the Financial Accounting Standards Board of the American Institute of
Certified Public Accountants (or successor thereto or any agency with similar
functions), (ii) changes in accounting principles concurred in by any Borrower's
certified public accountants; (iii) purchase accounting adjustments under A.P.B.
16 or 17 and EITF 88-16, and the application of the

                                      G-2
<PAGE>

accounting principles set forth in FASB 109, including the establishment of
reserves pursuant thereto and any subsequent reversal (in whole or in part) of
such reserves; and (iv) the reversal of any reserves established as a result of
purchase accounting adjustments. All such adjustments resulting from
expenditures made subsequent to the Closing Date (including capitalization of
costs and expenses or payment of pre-Closing Date liabilities) shall be treated
as expenses in the period the expenditures are made and deducted as part of the
calculation of EBITDA in such period. If Agent, Borrowers and Requisite Lenders
agree upon the required amendments, then after appropriate amendments have been
executed and the underlying Accounting Change with respect thereto has been
implemented, any reference to GAAP contained in the Agreement or in any other
Loan Document shall, only to the extent of such Accounting Change, refer to
GAAP, consistently applied after giving effect to the implementation of such
Accounting Change. If Agent, Borrowers and Requisite Lenders cannot agree upon
the required amendments within thirty (30) days following the date of
implementation of any Accounting Change, then all Financial Statements delivered
and all calculations of financial covenants and other standards and terms in
accordance with the Agreement and the other Loan Documents shall be prepared,
delivered and made without regard to the underlying Accounting Change. For
purposes of Section 8.1, a breach of a Financial Covenant contained in this
Annex G shall be deemed to have occurred as of any date of determination by
Agent or as of the last day of any specified measurement period, regardless of
when the Financial Statements reflecting such breach are delivered to Agent.

                                      G-3

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00014-of-00352.parquet"}]]