Document:

Employment Agreement

 Exhibit 10.2 
 TALEO CORPORATION 
 HEIDI M. MELIN EMPLOYMENT AGREEMENT 

This Agreement is entered into as of May 16, 2011 (the “Effective Date”) by and between Taleo Corporation, a Delaware corporation (the
“Company”) and Heidi M. Melin (“Executive”). The Agreement is contingent upon Executive’s successful completion of standard new hire procedures of the Company, including background checks and proof of right to work in the
United States. The term of this Agreement shall be four (4) years from the Effective Date. The parties agree to engage in a good faith review and renewal evaluation of this Agreement at the third anniversary of the Effective Date. If at the
time of expiration of this Agreement the Company is engaged in discussions that may involve a Change in Control, as defined below, the term if this agreement shall be automatically extended by eighteen (18) months from the original date of
expiration. 
 1. Duties and Scope of Employment. 

(a) Positions and Duties. As of the Effective Date, Executive will serve as Executive Vice President and Chief Marketing Officer.
Executive will assume and discharge such responsibilities as are commensurate with such position and as the Chief Executive Officer may direct from time to time. During Executive’s employment with the Company, Executive shall devote
Executive’s full time, skill and attention to Executive’s duties and responsibilities and shall perform faithfully, diligently and competently. In addition, Executive shall comply with and be bound by the operating policies, procedures and
practices of the Company in effect from time to time during Executive’s employment. The period of Executive’s employment under this Agreement is referred to herein as the “Employment Term.” 

(b) Obligations. During the Employment Term, Executive will devote Executive’s full business efforts and time to the Company.
For the duration of the Employment Term, Executive agrees not to actively engage in any other employment, occupation, or consulting activity for any direct or indirect remuneration (including membership on a board of directors) without the prior
approval of the Chief Executive Officer; provided, however, that Executive may, without the approval of the Chief Executive Officer, serve in any capacity with any civic, educational, or charitable organization, provided such services do not
interfere with Executive’s obligations to the Company. Executive will report solely and directly to the Chief Executive Officer and/or the Board of Directors and, to the extent required by law, regulation or principles of proper corporate
governance, the audit or similar committee of the Board of Directors of the Company (the “Board”). 
 2. At-Will
Employment. Executive and the Company agree that Executive’s employment with the Company constitutes “at-will” employment. Executive and the Company acknowledge that this employment relationship may be terminated at any time, upon
written notice to the other party, with or without good cause or for any or no cause, at the option either of the Company or Executive. However, as described in this Agreement, Executive may be entitled to severance benefits depending upon the
circumstances of Executive’s termination of employment. Upon the termination of Executive’s employment with the Company for any reason, Executive will be entitled to payment of all accrued but unpaid vacation, expense reimbursements, and
other benefits due to Executive through Executive’s termination date under any Company-provided or paid plans, policies, and arrangements. Executive agrees to resign from all positions that Executive holds with the Company immediately following
the termination of Executive’s employment if Company so requests. 

  
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 3. Compensation. 

(a) Base Salary. The Company shall pay Executive an annual salary of $377,000 USD as compensation for Executive’s services
(the “Base Salary”). The Base Salary will be paid periodically in accordance with the Company’s normal payroll practices (but no less frequently than once per month) and be subject to the usual, required withholding. Executive’s
Base Salary will be subject to periodic review and adjustment (subject to Section 6(g)(ii) and the other provisions of this Agreement), and such adjustments will be made based upon the Company’s standard practices or the discretion of the
Company’s Board of Directors. Adjustments to Base Salary shall be incorporated into this Agreement upon the effective date of the adjusted Base Salary. 

(b) Bonus. Executive’s annual target for the aggregate amount of annual and quarterly bonuses will be
$203,000 USD (“Target Bonus”). Allocation, eligibility and payment of Target Bonus will be based upon achievement of quarterly or yearly performance goals established in good faith and approved by the Chief Executive Officer. Executive
will have the opportunity to discuss the nature of such performance goals with the Chief Executive Officer prior to such performance goals being approved by the Chief Executive Officer. Target Bonus amounts will not be earned unless Executive
remains employed through the relevant quarter (for quarterly bonus payments) and through the end of the fiscal year (for annual bonus payments). Bonus payments, if any, will be made no later than the 15th day of the third month following the later of (i) the end of
the Company’s fiscal year in which such bonus is earned, or (ii) the end of the calendar year in which such bonus is earned. Executive’s Target Bonus will be subject to periodic review and adjustment (subject to Section 6(g)(ii)
and the other provisions of this Agreement), and such adjustments will be made based upon the Company’s standard practices or the discretion of the Company’s Board of Directors. Adjustments to Target Bonus shall be incorporated into this
Agreement upon the effective date of the adjusted Target Bonus. 
 4. Employee Benefits. 

(a) Vacation. Executive will be eligible to receive four (4) weeks of paid annual vacation. Executive’s use of vacation
will be subject to the terms and conditions of the vacation policies in place at the Company, including without limitation, accrual limits and caps. 
 (b) General. During the Employment Term, Executive will be eligible to participate in accordance with the terms of all Company employee benefit plans, policies, and arrangements that are applicable
to other senior executives of the Company, as such plans, policies, and arrangements may exist from time to time. 
 5.
Expenses. The Company will reimburse Executive for reasonable travel and other expenses incurred by Executive in the furtherance of the performance of Executive’s duties hereunder, in accordance with the Company’s expense
reimbursement policy as in effect from time to time. 
 6. Termination and Severance. 

(a) If Company or a successor corporation terminates Executive’s employment for any reason other than Cause (as defined below) or if
Executive resigns for Good Reason (as defined below) and either such event did not takes place within sixty (60) days prior to or eighteen (18) months following a Change in Control (as defined below), then Company or the
successor corporation will pay Executive: 
 (i) for any bonus period partially completed at the time of Executive’s
termination or resignation, a lump sum equal to the daily prorated amount of Executive’s then-current quarterly bonus (if any) and annual bonus, less any applicable state and federal required withholding amounts and other lawful deductions;

  
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 (ii) an additional lump sum equal to one hundred percent (100%) of Executive’s
Base Salary at the rate in effect at the time of Executive’s resignation or termination of employment, less any applicable state and federal required withholding amounts and other lawful deductions; and 

(iii) if Executive elects to continue Executive’s health insurance coverage under the Consolidated Omnibus Budget Reconciliation
Act (“COBRA”) following such termination or resignation of Executive’s employment, pay the same portion of Executive’s monthly premium under COBRA as it pays for active employees until the earliest of (i) the close of the
12 month period following the termination of Executive’s employment, (ii) the expiration of Executive’s continuation coverage under COBRA, or (iii) the date when Executive becomes eligible for substantially equivalent health
insurance coverage in connection with new employment or self-employment. 
 (b) If Company or a successor corporation terminates
Executive’s employment for any reason other than Cause (as defined below) or if Executive resigns for Good Reason (as defined below) and either such event takes place within sixty (60) days prior to or eighteen (18) months following a
Change in Control (as defined below), then Company or the successor corporation will pay Executive: 
 (i) for any bonus period
partially completed at the time of Executive’s termination or resignation, a lump sum equal to the daily prorated amount of Executive’s then-current quarterly bonus (if any) and annual bonus, less any applicable state and federal required
withholding amounts and other lawful deductions; 
 (ii) an additional lump sum equal to one hundred percent (100%) of
Executive’s Base Salary at the rate in effect at the time of Executive’s resignation or termination of employment, less any applicable state and federal required withholding amounts and other lawful deductions; 

(iii) an additional lump sum equal to one hundred percent (100%) of Executive’s then-current Target Bonus, less any applicable
state and federal required withholding amounts and other lawful deductions; and 
 (iv) if Executive elects to continue
Executive’s health insurance coverage under the Consolidated Omnibus Budget Reconciliation Act (“COBRA”) following such termination or resignation of Executive’s employment, pay the same portion of Executive’s monthly
premium under COBRA as it pays for active employees until the earliest of (1) the close of the 12 month period following the termination of Executive’s employment, (2) the expiration of Executive’s continuation coverage under
COBRA, or (3) the date when Executive becomes eligible for substantially equivalent health insurance coverage in connection with new employment or self-employment. 
 (c) All benefits set forth in Sections 6(a) and 6(b) are collectively referred to as “Severance.” In the event Executive is entitled to Severance under Section 6(b), Executive will not
longer be entitled to Severance under Section 6(a). Subject to Section 7(a) and to any required six (6) month delay pursuant to Section 14, Severance payments, other than reimbursements of COBRA premiums, shall be made by the
Company in one lump sum and shall be paid within thirty (30) days of any such termination of employment. 

  
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 (d) In addition to Severance, in the event that Company or a successor corporation
terminates Executive’s employment for any reason other than Cause (as defined below) or if Executive resigns for Good Reason (as defined below) and either such event did not take place within sixty (60) days prior to or
eighteen (18) months following a Change in Control (as defined below), then (i) Executive will receive immediate vesting with respect to the number of unvested stock options and stock appreciation rights that would have vested in
accordance with Executive’s then-current stock option grants and stock appreciation rights had Executive remained employed for an additional 6 months, (ii) the Company’s right of repurchase shall immediately lapse with respect to
Executive’s then-current restricted stock grants for which the Company’s right of repurchase would otherwise have lapsed within 6 months from the date of such termination or resignation of employment, and (iii) the Executive will
receiving immediate vesting with respect to Executive’s outstanding restricted stock units, performance shares and other equity compensation that would have vested had Executive remained employed for an additional 6 months. If an award vests in
whole or in part on the achievement of performance metrics that have not been achieved at the time of the Executive’s termination or resignation, vesting of such awards shall not be accelerated. In the event of Executive’s termination of
employment as described in this subsection (d), the Executive’s then vested stock options shall be exercisable for 3 months after Executive’s date of termination. Notwithstanding the foregoing, in no case shall any option be exercisable
after the expiration of its term. 
 (e) In addition to Severance, in the event that Company or a successor corporation
terminates Executive’s employment for any reason other than Cause (as defined below) or if Executive resigns for Good Reason (as defined below) and either such event takes place within sixty (60) days prior to or eighteen (18) months
following a Change in Control (as defined below), Executive will receive immediate vesting with respect to all unvested stock options and stock appreciation rights that are held by Executive, the Company’s right of repurchase shall lapse
entirely with respect to restricted stock grants from the Company to Executive, and the vesting of all Executive’s outstanding restricted stock units, performance shares and other equity compensation shall immediately vest in full; provided,
however, if the award vests in whole or in part on the achievement of performance metrics, such metrics shall be deemed achieved at 100% of target levels (unless otherwise provided in the applicable award agreement). In the event of Executive’s
termination of employment as described in this subsection (e), the Executive’s then outstanding stock options shall be exercisable for 3 months after Executive’s date of termination. Notwithstanding the foregoing, in no case shall any
option be exercisable after the expiration of its term. 
 (f) For purposes of this Section 6, “Cause” means
(i) any act of dishonesty taken by Executive in the course of performing Executive’s duties hereunder, (ii) Executive’s conviction of a felony, (iii) any act by Executive that constitutes material misconduct,
(iv) repeated failures to follow the lawful, reasonable instructions of the Chief Executive Officer consistent with Executive’s duties hereunder, or (v) substantial and repeated violations of Executive’s fiduciary duties,
responsibilities or obligations to Company. 
 (g) For purposes of this Section 6, “Good Reason” means without
Executive’s written consent, (i) a significant reduction of Executive’s duties, position or responsibilities relative to Executive’s duties, position or responsibilities in effect immediately prior to such reduction, other than
where Executive is asked to assume substantially similar duties and responsibilities in a larger entity after a Change in Control; (ii) a reduction of Executive’s Base Salary or Target Bonus other than a one-time reduction that does not
exceed twenty percent (20%) and that is also applied to all of Company’s Section 16 officers; (iii) Executive’s relocation to a facility or a location greater than 75 miles from Dublin, CA or (iv) the failure of a
successor entity after a Change in Control to assume this Agreement. If Executive does not notify Company in writing that Executive believes a significant reduction of Executive’s duties, position or responsibilities has occurred pursuant to
this Section 6 within 60 days of the event or occurrence that Executive believes to have resulted in such a significant reduction, then such reduction shall be deemed for purposes of this Agreement as not constituting Good Reason, as that terms
is used in this Section 6. Disagreement as to the established performance criteria or goals set forth in good faith in a Target Bonus Schedule shall not be a basis for Good Reason resignation. 

  
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 (h) For purposes of this Section 6, “Change in Control” means the occurrence
of any of the following events: (i) any “person” (as such term is used in Sections 13(d) and 14(d) of the Exchange Act) becomes the “beneficial owner” (as defined in Rule 13d-3 of the Exchange Act), directly or indirectly,
of securities of the Company representing fifty percent (50%) or more of the total voting power represented by the Company’s then outstanding voting securities and such change in ownership results in broad management changes at Company; or
(ii) the consummation of the sale or disposition by Company of all or substantially all of Company’s assets; or (iii) the consummation of a merger or consolidation of Company with any other corporation, other than a merger or
consolidation which would result in the voting securities of Company outstanding immediately prior thereto continuing to represent (either by remaining outstanding or by being converted into voting securities of the surviving entity or its parent)
more than fifty percent (50%) of the total voting power represented by the voting securities of Company or such surviving entity or its parent outstanding immediately after such merger or consolidation. 

(i) Notwithstanding the above, Company’s Chief Executive Officer reserves the right to make reasonable organizational structure
changes reasonably commensurate with the position of Chief Executive Officer. Such changes may include the shifting or reassignment of divisional, geographic or team responsibilities among members of the executive team. Such changes are within the
reasonable discretion of the Chief Executive Officer and shall not constitute Good Reason, as that term is used in this Section 6. 
 (j) Termination due to Death or Disability. If Executive’s employment terminates by reason of death or Disability, then (i) Executive will be entitled to receive benefits only in
accordance with the Company’s then applicable plans, policies, and arrangements, and (ii) Executive’s outstanding equity awards will terminate in accordance with the terms and conditions of the applicable award agreement(s).

 (k) Sole Right to Severance. This Agreement is intended to represent Executive’s sole entitlement to severance
payments and benefits in connection with the termination of Executive’s employment. To the extent Executive receives cash severance under any other Company plan, program, agreement, policy, practice, or the like, cash severance payments due to
Executive under this Agreement will be correspondingly reduced. Executive will not be required to mitigate the amount of any payment contemplated by this Agreement, nor will any earnings that Executive may receive from any other source reduce any
such payment. 
 7. Conditions to Receipt of Severance. 

(a) Separation Agreement and Release of Claims. The receipt of any severance pursuant to this Agreement will be subject to
Executive signing and not revoking a separation agreement and release of claims (the “Release”) in a form reasonably acceptable to the Company which becomes effective within sixty (60) days following Executive’s employment
termination date or such earlier date as required by the Release (such deadline, the “Release Deadline”). The Release will provide (among other things) that Executive will not disparage the Company, its directors, or its executive
officers, and will contain No-Inducement, No-Solicit and Non-Compete terms consistent with this Agreement. No severance pursuant to this Agreement will be paid or provided until the Release becomes effective. Notwithstanding any timing of payment
provision in Section 6, in the event severance payments provided under Section 6(a) or Section 6(b) would be considered Deferred Payments (as defined in Section 14 below), then the following timing of payments will apply to such
Deferred Payments, in each case subject to any delay in payment required by the provisions of Section 14 (and provided the Release becomes effective): 
 (i) If the Release Deadline is on or before December 10 of the calendar year in which Executive’s “separation from service” (within the meaning of Section 409A of the Internal
Revenue Code of 1986, as amended, and any final regulations and official guidance promulgated thereunder (together, “Section 409A”)) occurs, any portion of the severance payments or benefits provided under Section 6(a) or
Section 6(b) that would be considered Deferred Payments will be paid to Executive on or before December 31 of that calendar year or such later time as required by Section 14 of this Agreement, if applicable; and 

  
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 (ii) If the Release Deadline is after December 10 of the calendar year in which
Executive’s “separation from service” (within the meaning of Section 409A) occurs, any portion of the severance payments or benefits provided under Section 6(a) or Section 6(b) that would be considered Deferred Payments
will be paid on the first payroll date to occur during the calendar year following the calendar year in which such separation of service occurs or such later time as required by (A) the Release Deadline, or (B) Section 14 of this
Agreement, if applicable. 
 (b) Non-solicitation and other terms. In the event of a termination of Executive’s
employment that otherwise would entitle Executive to the receipt of Severance pursuant to Section 6, Executive agrees that as a condition to receipt of Severance, during the 12-month period following termination of employment, Executive,
directly or indirectly, whether as employee, owner, sole proprietor, partner, director, founder or otherwise, will (i) not hire, solicit, induce, or influence any person to modify Executive’s employment or consulting relationship with the
Company (the “No-Inducement”), and (ii) not solicit, divert or take away or attempt to solicit, divert or take away the business of any customer or prospective customer of the Company (the “No-Solicit”). If Executive
breaches the No-Inducement or No-Solicit, all payments and benefits to which Executive otherwise may be entitled pursuant to Section 6 will cease immediately and shall be repaid to Company. Executive acknowledges that the time, geographic and
scope limitations of my obligations under this section that are to be reflected in a separation agreement are reasonable, especially in light of the Company’s desire to protect its Confidential Information and the Severance and other benefits
set forth herein, and that Executive will not be precluded from gainful employment as a result of the obligations of this section. In the event the provisions of this section are deemed to exceed the time, geographic or scope limitations permitted
by applicable law, then such provisions shall be reformed to the maximum time, geographic or scope limitations, as the case may be, then permitted by such law. The covenants contained in this section shall be construed as a series of separate
covenants, one for each city, town, suburb and state within the geographical area. For purposes of this Section 7, “geographical area” shall mean (i) all counties in the State where Executive was employed by the Company;
(ii) all other states of the United States of America from which the Company derived revenue at any time during the two-year period prior to the date of the termination of Executive’s relationship with the Company, and (iii) all other
province, state, city or other political subdivision of each country from which the Company derived revenue at any time during the two-year period prior to the date of the termination of Executive’s relationship with the Company. 

8. Indemnification and Insurance. Executive will be covered under the Company’s insurance policies and, subject to applicable
law, will be provided indemnification to the maximum extent permitted by the Company’s bylaws, Certificate of Incorporation, and standard form of Indemnification Agreement, with such insurance coverage and indemnification to be in accordance
with the Company’s standard practices for senior executive officers but on terms no less favorable than provided to any other Company senior executive officer or director. 

9. Confidential Information. 
 (a) Company Information. The Executive will not, at any time, whether during or subsequent to Executive’s employment hereunder, directly or indirectly, disclose or furnish to any other person, firm
or corporation, or use on behalf of himself/herself or any other person, firm or corporation, any confidential or proprietary information acquired by the Executive in the course of Executive’s employment with Company, including, without
limiting the generality of the foregoing, product design, product roadmaps, future product plans, contractual details relating to current Company clients, buying habits of present and prospective clients of Company, pricing and sales policy,
techniques and concepts, the names of customers or prospective customers of Company or of any person, firm or corporation who or which have or shall have treated or dealt with Company or any of its subsidiaries or affiliated companies, any other
information acquired by the Executive regarding the methods of conducting the business of Company and any of its subsidiaries and/or affiliates, any information regarding the company’s methods of research and development, of obtaining business,
of manufacturing, of providing or advertising products or services, or of obtaining customers, trade secrets and other confidential information concerning the business operations of Company or any company and/or entity affiliated with Company,
except to the extent that such information is already generally known in the public domain or such disclosure is required by applicable law, rule, or regulation, or by any governmental agency or authority or other recognized subpoena power.

  
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 (b) Former Employer Information. Executive agrees, during employment with Company,
not to improperly use or disclose any proprietary information or trade secrets of any former or concurrent employer or other person or entity and that Executive will not bring onto the premises of Company any unpublished document or proprietary
information belonging to any such employer, person or entity unless consented to in writing by such employer, person or entity. 

(c) Third Party Information. Executive recognizes that Company has received and in the future will receive from third parties
their confidential or proprietary information subject to a duty on Company’s part to maintain the confidentiality of such information and to use it only for certain limited purposes. Executive agrees to hold all such confidential or proprietary
information in the strictest confidence and not to disclose it to any person, firm or corporation or to use it except as necessary in carrying out work for the Company consistent with Company’s agreement with such third party. 

(d) Assignment of Inventions. Executive agrees to promptly make full written disclosure to Company, will hold in trust for the
sole right and benefit of the Company and hereby assigns to the Company, or its designee, all right, title and interest in and to any and all inventions, original works of authorship, developments, concepts, improvements, or trade secrets, whether
or not patentable or registrable under copyright or similar laws, which Executive may solely or jointly conceive or develop or reduce to practice, or cause to be conceived or developed or reduced to practice, during the period of time Executive is
in the employ of Company (collectively referred to as “Inventions”). Executive further acknowledges that all original works of authorship which are made by Executive (solely or jointly with others) within the scope of and during the period
of Executive’s employment with Company and which are protectible by copyright are “works made for hire” as that term is defined in the relevant copyright act. 
 (e) Inventions Retained and Licensed. Executive has attached hereto, as Schedule A, a list of all inventions, original works of authorship, developments, improvements, and trade secrets which were
made by me prior to my employment with Company (collectively referred to as “Prior Inventions”), which belong to Executive, which relate to Company’s proposed business, products or research and development, and which are not assigned
to Company hereunder; or, if no such list is attached, Executive represents that there are no such Prior Inventions. If in the course of Executive’s employment with Company, Executive incorporates into a Company product, process or machine a
Prior Invention owned by Emoloyee or in which Executive has an interest, Company is hereby granted and shall have a nonexclusive, royalty-free, irrevocable, perpetual, worldwide license to make, have made, modify, use, and sell such Prior Invention
as part of or in connection with such product, process or machine. 
 (f) Maintenance of Records. Executive agrees to
keep and maintain adequate and current written records of all Inventions made by Executive (solely or jointly with others) during the term of my employment with Company. The records will be in the form of notes, sketches, drawings, and any other
format that may be specified by Company. The records will be available to and remain the sole property of Company at all times. 

  
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 (g) Patent and Copyright Registrations. Executive agrees to assist Company, or its
designee, at Company’s expense, in every proper way to secure Company’s rights in the Inventions and any copyrights, patents, mask work rights or other intellectual property rights relating thereto in any and all countries, including the
disclosure to Company of all pertinent information and data with respect thereto, the execution of all applications, specifications, oaths, assignments and all other instruments which Company shall deem necessary in order to apply for and obtain
such rights and in order to assign and convey to Company, its successors, assigns, and nominees the sole and exclusive rights, title and interest in and to such Inventions, and any copyrights, patents, mask work rights or other intellectual property
rights relating thereto. Executive further agrees that Executive’s obligation to execute or cause to be executed, when it is in Executive’s power to do so, any such instrument or papers shall continue after the termination of this
Agreement. If Company is unable because of Executive’s mental or physical incapacity or for any other reason to secure Executive’s signature to apply for or to pursue any application for any Canadian or foreign patents or copyright
registrations covering Inventions or original works of authorship assigned to Company as above, then Executive hereby irrevocably designate and appoint Company and its duly authorized officers and agents as Executive’s agent and attorney in
fact, to act for and in Executive’s behalf and stead to execute and file any such applications and to do all other lawfully permitted acts to further the prosecution and issuance of letters patent or copyright registrations thereon with the
same legal force and effect as if executed by Executive. 
 (h) Return of Company Documents. Executive agrees that, at
the time of leaving the employ of Company, Executive will deliver to Company (and will not keep in my possession, recreate or deliver to anyone else) any and all devices, records, data, notes, reports, proposals, lists, correspondence,
specifications, drawings blueprints, sketches, materials, equipment, other documents or property, or reproductions of any aforementioned items developed by me pursuant to Executive’s employment with Company or otherwise belonging to Company,
its successors or assigns. 
 10. Assignment. This Agreement will be binding upon and inure to the benefit of
(a) the heirs, executors, and legal representatives of Executive upon Executive’s death and (b) any successor of the Company. Any such successor of the Company will be deemed substituted for the Company under the terms of this
Agreement for all purposes. For this purpose, “successor” means any person, firm, corporation, or other business entity which at any time, whether by purchase, merger, or otherwise, directly or indirectly acquires all or substantially all
of the assets or business of the Company. None of the rights of Executive to receive any form of compensation payable pursuant to this Agreement may be assigned or transferred except by will or the laws of descent and distribution. Any other
attempted assignment, transfer, conveyance, or other disposition of Executive’s right to compensation or other benefits will be null and void. 

  
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 11. Notices. All notices, requests, demands, and other communications called for
hereunder will be in writing and will be deemed given (a) on the date of delivery if delivered personally, (b) one day after being sent by a well established commercial overnight service, or (c) four days after being mailed by
registered or certified mail, return receipt requested, prepaid and addressed to the parties or their successors at the following addresses, or at such other addresses as the parties may later designate in writing: 

If to the Company: 
 Attn: Chief Executive Officer 
 Taleo Corporation 

4140 Dublin Boulevard 
 Dublin, Ca 94568 
 United, States 

If to Executive: 
 at the last residential address known by the Company as provided by Executive in writing. 
 12. Severability. If any provision hereof becomes or is declared by a court of competent jurisdiction to be illegal, unenforceable, or void, this Agreement will continue in full force and effect
without said provision. 
 13. Arbitration. 
 (a) General. In consideration of Executive’s service to the Company, its promise to arbitrate all employment related disputes, and Executive’s receipt of the compensation, pay raises, and
other benefits paid to Executive by the Company, at present and in the future, Executive agrees that any and all controversies, claims, or disputes with anyone (including the Company and any employee, officer, director, shareholder, or benefit plan
of the Company in their capacity as such or otherwise) arising out of, relating to, or resulting from Executive’s service to the Company under this Agreement or otherwise or the termination of Executive’s service with the Company,
including any breach of this Agreement, will be subject to binding arbitration under the Arbitration Rules set forth in California Code of Civil Procedure Section 1280 through 1294.2, including Section 1283.05 (the “Rules”) and
pursuant to California law. Disputes which Executive agrees to arbitrate, and thereby agrees to waive any right to a trial by jury, include any statutory claims under state or federal law, including, but not limited to, claims under Title VII
of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, the Age Discrimination in Employment Act of 1967, the Older Workers Benefit Protection Act, the California Fair Employment and Housing Act, the California Labor Code,
claims of harassment, discrimination, or wrongful termination, and any statutory claims. Executive further understands that this Agreement to arbitrate also applies to any disputes that the Company may have with Executive. 

(b) Procedure. Executive agrees that any arbitration will be administered by the American Arbitration Association
(“AAA”) and that a neutral arbitrator will be selected in a manner consistent with its National Rules for the Resolution of Employment Disputes. The arbitration proceedings will be held in the county of Taleo US headquarters and will allow
for discovery according to the rules set forth in the National Rules for the Resolution of Employment Disputes or California Code of Civil Procedure. Executive agrees that the arbitrator will have the power to decide any motions brought by
any party to the arbitration, including motions for summary judgment and/or adjudication and motions to dismiss and demurrers, prior to any arbitration hearing. Executive agrees that the arbitrator will issue a written decision on the merits.
Executive understands the Company will pay for any administrative or hearing fees charged by the arbitrator or AAA except that Executive will pay the first $200.00 of any filing fees associated with any arbitration Executive initiates. Executive
agrees that the arbitrator will administer and conduct any arbitration in a manner consistent with the Rules and that to the extent that the AAA’s National Rules for the Resolution of Employment Disputes conflict with the Rules, the Rules will
take precedence. 

  
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 (c) Remedy. Except as provided by the Rules, arbitration will be the sole, exclusive,
and final remedy for any dispute between Executive and the Company. Accordingly, except as provided for by the Rules, neither Executive nor the Company will be permitted to pursue court action regarding claims that are subject to arbitration.
Notwithstanding, the arbitrator will not have the authority to disregard or refuse to enforce any lawful Company policy unless such policy is in conflict with the explicit terms of this Agreement, and the arbitrator will not order or require the
Company to adopt a policy not otherwise required by law which the Company has not adopted. 
 (d) Availability of Injunctive
Relief. In addition to the right under the Rules to petition the court for provisional relief, Executive agrees that any party also may petition the court for injunctive relief where either party alleges or claims a violation of this Agreement
or the Confidentiality Agreement or any other agreement regarding trade secrets, confidential information, nonsolicitation, noninducement or Labor Code §2870. 
 (e) Administrative Relief. Executive understands that this Agreement does not prohibit Executive from pursuing an administrative claim with a local, state, or federal administrative body such as
the Department of Fair Employment and Housing, the Equal Employment Opportunity Commission, or the workers’ compensation board. This Agreement does, however, preclude Executive from pursuing court action regarding any such claim. 

(f) Voluntary Nature of Agreement. Executive acknowledges and agrees that Executive is executing this Agreement voluntarily and
without any duress or undue influence by the Company or anyone else. Executive further acknowledges and agrees that Executive has carefully read this Agreement and that Executive has asked any questions needed for Executive to understand the terms,
consequences, and binding effect of this Agreement, including that Executive is waiving Executive’s right to a jury trial. Finally, Executive agrees that Executive has been provided an opportunity to seek the advice of an attorney of
Executive’s choice before signing this Agreement. 
 14. Section 409A. 

(a) Notwithstanding anything to the contrary in this Agreement, no severance payments or benefits payable to Executive, if any, pursuant
to this Agreement that, when considered together with any other severance payments or separation benefits, is considered deferred compensation under Section 409A (together, the “Deferred Payments”) will be payable until Executive has
a “separation from service” within the meaning of Section 409A. Similarly, no severance payable to Executive, if any, pursuant to this Agreement that otherwise would be exempt from Section 409A pursuant to Treasury Regulation
Section 1.409A-1(b)(9) will be payable until Executive has a “separation from service” within the meaning of Section 409A. 
 (b) Further, if Executive is a “specified employee” within the meaning of Section 409A at the time of Executive’s separation from service (other than due to death), any Deferred
Payments that otherwise are payable within the first six (6) months following Executive’s separation from service will become payable on the first payroll date that occurs on or after the date six (6) months and one (1) day
following the date of Executive’s separation from service. All subsequent Deferred Payments, if any, will be payable in accordance with the payment schedule applicable to each payment or benefit. Notwithstanding anything herein to the contrary,
in the event of Executive’s death following Executive’s separation from service but prior to the six (6) month anniversary of Executive’s separation from service (or any later delay date), then any payments delayed in accordance
with this paragraph will be payable in a lump sum as soon as administratively practicable after the date of Executive’s death and all other Deferred Payments will be payable in accordance with the payment schedule applicable to each payment or
benefit. Each payment and benefit payable under the Agreement is intended to constitute a separate payment for purposes of Section 1.409A-2(b)(2) of the Treasury Regulations. 

  
 10 

 (c) Any severance payment that satisfies the requirements of the “short-term
deferral” rule set forth in Section 1.409A-1(b)(4) of the Treasury Regulations shall not constitute Deferred Payments for purposes of the Agreement. Any severance payment that qualifies as a payment made as a result of an involuntary
separation from service pursuant to Section 1.409A-1(b)(9)(iii) of the Treasury Regulations that does not exceed the Section 409A Limit shall not constitute Deferred Payments for purposes of the Agreement. For purposes of this subsection
(c), “Section 409A Limit” will mean the lesser of two (2) times: (i) Executive’s annualized compensation based upon the annual rate of pay paid to Executive during the Company’s taxable year preceding the Company’s
taxable year of Executive’s separation from service as determined under Treasury Regulation Section 1.409A-1(b)(9)(iii)(A)(1) and any Internal Revenue Service guidance issued with respect thereto; or (ii) the maximum amount that may
be taken into account under a qualified plan pursuant to Section 401(a)(17) of the Code for the year in which Executive’s employment is terminated. 
 (d) The foregoing provisions are intended to comply with the requirements of Section 409A so that none of the severance payments and benefits to be provided under the Agreement will be subject to the
additional tax imposed under Section 409A, and any ambiguities herein will be interpreted to so comply. Executive and the Company agree to work together in good faith to consider amendments to the Agreement and to take such reasonable actions
which are necessary, appropriate or desirable to avoid imposition of any additional tax or income recognition prior to actual payment to Executive under Section 409A. 
 15. Integration. This Agreement represents the entire agreement and understanding between the parties as to the subject matter herein and supersedes all prior or contemporaneous agreements whether
written or oral. No waiver, alteration, or modification of any of the provisions of this Agreement will be binding unless in a writing that specifically references this Section and is signed by duly authorized representatives of the parties hereto.
Executive agrees to work in good faith with the Company to consider amendments to this Agreement which are necessary or appropriate to avoid imposition of any additional tax or income recognition under Section 409A prior to the actual payment
to Executive of payments or benefits under this Agreement. Notwithstanding the foregoing, this Agreement will be deemed amended, without any consent required from Executive, to the extent necessary to avoid imposition of any additional tax or income
recognition pursuant to Section 409A prior to actual payments under this Agreement to Executive. The parties agree to cooperate with each other and to take reasonably necessary steps in this regard. With respect to stock options and awards of
restricted stock granted on or after the date hereof, the acceleration of vesting provisions provided herein will apply to such awards except to the extent otherwise explicitly provided in the applicable equity award agreement. 

16. Waiver of Breach. The waiver of a breach of any term or provision of this Agreement, which must be in writing, will not
operate as or be construed to be a waiver of any other previous or subsequent breach of this Agreement. 
 17. Survival.
The Company’s and Executive’s responsibilities under Sections 9 and 13 and all other provisions intended by their terms to survive the termination of this Agreement will survive the termination of this Agreement. 

18. Headings. All captions and section headings used in this Agreement are for convenient reference only and do not form a part of
this Agreement. 

  
 11 

 19. Tax Withholding. All payments made pursuant to this Agreement will be subject to
withholding of applicable taxes. 
 20. Governing Law. This Agreement will be governed by the laws of the State of
California (with the exception of its conflict of laws provisions). 
 21. Acknowledgment. Executive acknowledges that
Executive has had the opportunity to discuss this matter with and obtain advice from Executive’s private attorney, has had sufficient time to, and has carefully read and fully understands all the provisions of this Agreement, and is knowingly
and voluntarily entering into this Agreement. 
 22. Counterparts. This Agreement may be executed in counterparts, and
may be exchanged by fax or electronically scanned and emailed copies. Each counterpart will have the same force and effect as an original and will constitute an effective, binding agreement on the part of each of the undersigned. 

23. Parachutes. Notwithstanding any other provisions of this Agreement to the contrary, in the event that any payments or benefits
received or to be received by Executive in connection with Executive’s employment with Company (or termination thereof) would subject Executive to the excise tax imposed under Section 4999 of the Internal Revenue Code of 1986, as amended
(the “Excise Tax”), and if the net-after tax amount (taking into account all applicable taxes payable by Executive, including without limitation any Excise Tax) that Executive would receive with respect to such payments or benefits is less
than the net-after tax amount Executive would receive if the amount of such payments and benefits were reduced to the maximum amount which could otherwise be payable to Executive without the imposition of the Excise Tax, then, and only the extent
necessary to eliminate the imposition of the Excise Tax, such payments and benefits shall be so reduced. Any reduction in payments and/or benefits required by this Section 23 will occur in the following order: (a) reduction of cash
payments; (b) reduction of vesting acceleration of equity awards; and (c) reduction of other benefits paid or provided to Executive. In the event that acceleration of vesting of equity awards is to be reduced, such acceleration of vesting
will be cancelled in the reverse order of the date of grant for Executive’s equity awards. If two or more equity awards are granted on the same date, each award will be reduced on a pro-rata basis. In no event shall the Executive have any
discretion with respect to the ordering of payment reductions. 
 Unless the Company and Executive otherwise agree in writing,
any determination required under this Section 23 will be made in writing by a nationally recognized certified public accounting firm selected by the Company, the Company’s legal counsel or such other person or entity to which the parties
mutually agree (the “Accountants”), whose determination will be conclusive and binding upon Executive and the Company for all purposes. 
 For purposes of making the calculations required by this Section 23, the Accountants may make reasonable assumptions and approximations concerning applicable taxes and may rely on reasonable, good
faith interpretations concerning the application of Sections 280G and 4999 of the Code. The Company and Executive will furnish to the Accountants such information and documents as the Accountants may reasonably request in order to make a
determination under this Section 23. The Company will bear all costs the Accountants may reasonably incur in connection with any calculations contemplated by this Section 23. 

  
 12 

 IN WITNESS WHEREOF, each of the parties has executed this Agreement, in the case of the
Company by a duly authorized officer, as of the day and year written below. 
  

									
	COMPANY:	 		 		 	
				
	TALEO CORPORATION	 		 		 	
					
	By:	 	/s/ Michael Gregoire	 		 		 	Date:                     
				
	Name: Michael Gregoire	 		 		 	
				
	Title: Chairman and Chief Executive Officer	 		 		 	
				
	EXECUTIVE:	 		 		 	
				
	/s/ Heidi M. Melin	 		 		 	Date:                     
	Name: Heidi M. Melin	 		 		 	

 [SIGNATURE PAGE TO HEIDI M. MELIN EMPLOYMENT AGREEMENT] 

  
 13 

 Schedule A 

List of Prior Inventions, Designs and Original Works of Authorship 

 

					
	 Title
	 	 Date
	 	 Identifying Number of Brief Description

		 		 	
		 		 	
		 		 	

          No invention or improvements 

         Additional sheets attached 

 

			
	Signature of Executive:	 	 /s/ Heidi M. Melin

		
	Printed Name of Executive:	 	Heidi M. Melin
		
	Date:	 	

  
 14Agreement

 Exhibit 10.3 
 

 
  
 DC6
EQUINIX IBX® SERVICE ORDER 
 Service price quotation for 

Service Order Number 
 Service Order Date 
 Valid Until 

Currency 
 TALEO CORPORATION 
 S-103965 

May 16, 2011 
 July 19, 2011 
 USD 

PREPARED BY: 
 CONWAY, MR. CHRISTOPHER 
 cconway@equinix.com

 650-986015 
 Direct 
 Fax 

PREPARED FOR: 
 Denis Brochu 
 dbrochu@taleo.com 

+1 (418)5245665 
 Direct x1295 
 Fax 

Unit Pricing Total 
 Service Description Qty (USD) Charges (USD) 
 NRC
MRC NRC MRC 
 CAG10009 Premium Private Cage 1 0.00 36,000.00 0.00 36,000.00 

CAB00134 Demarcation Rack 1 0.00 0.00 0.00 0.00 
 CAB10001 Cabinet-Eq-5 kVA 21 1,000.00 0.00 21,000.00 0.00 
 CAB10001 Cabinet-Eq-5 kVA 3 1,000.00 0.00 3,000.00 0.00 
 POW10045 208V AC Power 3P - Primary-30A 19 700.00 0.00 13,300.00 0.00 
 POW10009 208V AC Power - Primary-20A 12 350.00 0.00 4,200.00 0.00 
 POW10010 208V AC Power - Redundant-20A 12 350.00 0.00 4,200.00 0.00 
 POW10046 208V AC Power 3P - Redundant-30A 19 700.00 0.00 13,300.00 0.00 
 POW10006 120V AC Power - Primary-20A 1 350.00 0.00 350.00 0.00 
 CAB00265 Overhead suspended per 10-ft section - Installation Fee 18 800.00 0.00 14,400.00 0.00 
 POW00181 Power Capacity for Contracted Space 1 0.00 36,000.00 0.00 36,000.00 
 CAB10001 Cabinet-Eq-5 kVA 1 1,000.00 0.00 1,000.00 0.00 
 Maximum Power Draw (kVA) 156.00 
 Total Charges
74,750.00 72,000.00 
 GENERAL TERMS AND CONDITIONS 

Order Introduction 
 This Service Order (“Order”) is between Equinix Operating Co., Inc. (Equinix, Inc. if the Order is for Services delivered in Equinix’s Newark or Secaucus IBX Centers) (in
either case, “Equinix”) and the customer identified above (“Customer”), who wishes to order the products or services listed above (each a “Service”), each of which will be delivered at the IBX Center designated above.

 This Order is governed by and incorporated by reference into the applicable Master Service Agreement
(“MSA”). 
 Service Term 
 This Order will have an Initial Service Term which will commence on the Billing Commencement Date and will terminate at the end of the month in which the Initial Service Term expires. For
example, if the Billing Commencement Date is March 5, 2008, and the Initial Service Term is two (2) years then the Order will terminate on March 31, 2010. 
 For additional Services installed in the Cage, the service term will be concurrent with the service term of this Order. 

After the Initial Service Term, the service term will automatically renew for additional service terms of one
(1) year each, unless either Party provides written termination notification to the other Party at least ninety (90) days prior to the end of the then-current service term, in which event this Order will terminate at the end of
then-current service term. 
 Notwithstanding anything in this Order or the MSA to the contrary, if the MSA has a
date-certain expiration date or if either Party notifies the other that it intends not to renew the MSA pursuant to the terms thereto, then this Order will remain in effect after the MSA terminates and all of the terms and conditions of the MSA
(including all limitation of liability and indemnification provisions) will continue to apply to this Order and all Services until this Order expires or terminates at the end of the then-current service term. 

Pricing and Billing 
 All invoices will be paid in U.S. Dollars. 
 For
purposes of this Order, the Private Cage MRC (“Cage MRC”) and the Power Capacity for Contracted Space MRC (“Power MRC”) shall be as follows: 
 Period 1 shall begin on June 1, 2011 and end on May 31, 2012. During Period 1, Customer shall pay the Cage MRC of Thirty-Six Thousand Dollars ($36,000) and the Power MRC for 156
kVA of Thirty-Six Thousand Dollars ($36,000), for the Total Charges MRC of Seventy-Two Thousand Dollars ($72,000). 
 Period 2 shall begin on June 1, 2012 and end on May 31, 2013. During Period 2, Customer shall pay the Cage MRC of Fifty-Five Thousand 

Josh Faddis 
 e-Signed 2011-05-23 03:07PM PDT 
 jfaddis@taleo.com

 Taleo 
 SVP & General Counsel 
 Waiting for
Signature 
 incomingdocs@equinix.com 
 EQUINIX 
 Page 1 of 3 

Document Integrity Verified 
 EchoSign Transaction Number: 2ND6MM7L57497C 

 

 
  
 DC6
EQUINIX IBX® SERVICE ORDER 
 Service price quotation for 

Service Order Number 
 Service Order Date 
 Valid Until 

Currency 
 TALEO CORPORATION 
 S-103965

May 16, 2011
 July 19, 2011 
 USD 

PREPARED BY: 
 CONWAY, MR. CHRISTOPHER 
 cconway@equinix.com

 650-986015 
 Direct 
 Fax 

PREPARED FOR: 
 Denis Brochu 
 dbrochu@taleo.com 

+1 (418)5245665 
 Direct x1295 
 Fax 

Eight Hundred Dollars ($55,800) and the Power MRC for 228 kVA of Fifty-Five Thousand Eight Hundred Dollars ($55,800), for
the Total Charges MRC of One Hundred Eleven Thousand Six Hundred Dollars ($111,600) (“Period 2 Total Charges MRC”). 
 Period 3 shall begin on June 1, 2013 and end on the last day of the Initial Service Term. During Period 3, Customer shall pay the Cage MRC of Seventy-Five Thousand Six Hundred Dollars
($75,600) and the Power MRC for 300 kVA of Seventy-Five Thousand Six Hundred Dollars ($75,600), for the Total Charges MRC of One Hundred Fifty-One Thousand Two Hundred Dollars ($151,200) (“Period 3 Total Charges MRC”). 

If Customer’s actual installed power in the Cage exceeds 156 kVA at any time prior to the beginning of Period 2,
Customer shall pay the Period 2 Total Charges MRC from the beginning of the billing period in which Customer’s actual installed power in the Cage exceeds 156 kVA through the end of Period 1. 

If Customer’s actual installed power in the Cage exceeds 228 kVA at any time prior to the beginning of Period 3,
Customer shall pay the Period 3 Total Charges MRC from the beginning of the billing period in which Customer’s actual installed power in the Cage exceeds 228 kVA through the end of Period 2. 

Notwithstanding anything in this Order or the MSA to the contrary, after the first twelve months of the Initial Service
Term, Equinix may change the Service Fees for all Services except power Services at a rate not to exceed five percent (5%) per year. 
 Notwithstanding anything in this Order or the MSA to the contrary, after the first twelve months of the Initial Service Term, Equinix may change the Service Fees for power Services at a
rate not to exceed five percent (5%) per year unless Equinix’s direct electrical supply costs increases by more than five percent (5%) per year, in which case Equinix may increase the Service Fees by such increased cost. Additionally,
if the rate of such increased cost for power Services is greater than ten percent (10%), Equinix will provide Customer with written documentation of such increased cost. 
 Customer shall pay Equinix such increased rates pursuant to this Order and the MSA throughout the Term, including renewal periods. 

Any additional Service(s) ordered by Customer on a subsequent order that is not specifically listed above, shall be
subject to the then-current rate for such Service, and shall be subject to the automatic price increase set forth herein. 
 Prices shown above do not include any applicable taxes which are the responsibility of the Customer. 
 Unless otherwise specified in the MSA, if Customer wishes to dispute any charge billed to Customer by Equinix (a “Disputed Amount”), Customer must submit a good faith claim
regarding the Disputed Amount with documentation as may reasonably be required to support the claim within ninety (90) days of receipt of the initial invoice sent by Equinix regarding the Disputed Amount. If Customer does not submit a
documented claim within ninety (90) days of receipt of the initial invoice sent by Equinix regarding such Disputed Amount, notwithstanding anything in this Order to the contrary, Customer waives all rights to dispute the Disputed Amount and
Customer waives all rights to file a claim thereafter of any kind relating to such Disputed Amount (and Customer also waives all rights to otherwise claim that it does not owe such Disputed Amount or to seek any set-offs or reimbursements or other
amounts of any kind based upon or relating to such Disputed Amount). If the MSA includes a provision that specifically describes the processes relating to Customer’s ability to dispute billed charges, then this paragraph will be of no force and
effect. 
 In addition, the “Confidentiality Provisions” contained in Exhibit A to the MSA and the
“Minimum Taleo Customer Data Security Standards Definition” contained in Exhibit D to the MSA will apply to the provision of Services under this Order. 
 Power Limitations 
 Customer may not draw more than
the kVA or kW amount listed above (“Power Cap”) in the Cage. If the power draw exceeds the Power Cap, Equinix will provide written notification to Customer and Customer must reduce the power draw to the Power Cap within 72 hours. If
Customer does not resolve the situation with a mutually agreeable plan, Equinix may suspend Customer’s power until the aggregate rated capacity of all power circuits equal the Power Cap. 

Definitions 
 Billing Commencement Date: June 1, 2011 
 Cage: The
cage in the IBX Center in which the Services are delivered by Equinix. If the cage is a shared cage, “Cage” will refer to the cabinets in the shared cage that are licensed by Customer. 

Expected Delivery Date: The date Equinix expects to deliver the Services to Customer as determined by Equinix upon the
booking of this Order by Equinix. 
 Josh Faddis 

e-Signed 2011-05-23 03:07PM PDT 
 jfaddis@taleo.com 
 Taleo 

SVP & General Counsel 
 Waiting for Signature 
 incomingdocs@equinix.com

 EQUINIX 
 Page 2 of 3 
 Document Integrity Verified

 EchoSign Transaction Number: 2ND6MM7L57497C 

 

 
  
 DC6
EQUINIX IBX® SERVICE ORDER 
 Service price quotation for 

Service Order Number 
 Service Order Date 
 Valid Until 

Currency 
 TALEO CORPORATION 
 S-103965 

May 16, 2011 
 July 19, 2011 
 USD 

PREPARED BY: 
 CONWAY, MR. CHRISTOPHER 
 cconway@equinix. com

 650-986015 
 Direct 
 Fax 

PREPARED FOR: 
 Denis Brochu 
 dbrochu@taleo.com 

+1 (418)5245665 
 Direct x1295 
 Fax 

Initial Service Term: Sixty (60) months. 
 MRC: Monthly recurring charges. 
 MSA: Master
Service Agreement dated 14 April 2006 and its Exhibits and Amendments, if any. 
 NRC: Non-recurring
charges. 
 Order Effective Date: The date the Order is signed by both parties. 

Conclusion 
 Please sign and return all referenced exhibits, addenda and/or policy documents with this order. Failure to do so may result in a delay in processing. 

Return Order Info 
 Digital signatures are not acceptable. Please sign and return all referenced exhibits, addenda and/or policy documents with this order. Failure to do so may result in a delay in
processing. 
 Sending Instructions: 
 1) Fax a signed copy of this Order to (650) 618-1857, or 
 2) Email to incomingdocs@equinix.com 
 (if file
size is larger than 10mb, please separate multiple documents or zip file). 
 Order_V5_ASK_052011 

TALEO CORPORATION 
 Signature: Josh Faddis (May 23, 2011) 
 Email:
jfaddis@taleo.com 
 Title: SVP & General Counsel 

Company: Taleo 
 Date: e-mail Address: 
 May 23, 2011

 EQUINIX 
 Signature: 
 Email: incomingdocs@equinix.com

 Title: Heidi B. Caparro 
 Senior Customer Contracts Manager 
 Company:

 Josh Faddis 
 e-Signed 2011-05-23 03:07PM PDT 
 jfaddis@taleo.com

 Taleo 
 SVP & General Counsel 
 Waiting for
Signature 
 incomingdocs@equinix.com 
 EQUINIX 
 Page 3 of 3 

Document Integrity Verified 
 EchoSign Transaction Number: 2ND6MM7L57497C 

 

 
  
 Exhibit D
to MSA between Equinix-US and Taleo Corporation 
 Minimum Taleo Customer Data Security Standards Definition

 Equinix Operating Co., Inc., will ensure that it and its employees, contractors, suppliers, and to the extent
they are working under the direction of Equinix any other Equinix business partners and their employees that enter an Equinix facility that contains Taleo’s equipment (collectively “You” or “Equinix”) will not access,
process or store Taleo’s Customer Data (as defined herein). Likewise, Taleo will ensure it does not direct or authorize Equinix to access, process or store Taleo’s Customer Data. If Equinix does access, process or store Taleo’s
Customer Data, then after notice from Taleo, Equinix will comply with the requirements set forth in this Minimum Taleo Customer Data Security Standard Definition (“Standards”) with respect to any such information. “Taleo Customer
Data” is defined as any data that any customer or other user (referenced in this Exhibit as “Taleo Customer”) uploads into Taleo’s equipment within an Equinix facility This obligation is, in addition, not in lieu of, any other
contractual obligations and applicable laws applicable with respect to Taleo Customer Data. For the avoidance of doubt, the mere placement of materials or equipment containing Taleo Customer Data at Your IBX Centers does not constitute accessing,
processing or storing of such Taleo Customer Data by You . 
 1. Customer Controls Data. You may not access,
collect, store, retain, transfer, use or otherwise process in any manner any Taleo Customer Data, except as directed by authorized personnel of Taleo Corporation (“Taleo”) in writing and Taleo agrees not to direct or authorize Equinix to
do so. Without limiting the generality of the foregoing, You may not make Taleo Customer Data accessible to any subcontractors or relocate Taleo Customer Data to new locations, except as set forth in written agreements with, or written instructions
from Taleo. 
 2. Access to Licensed Space. Equinix will not access, process or store the Taleo Customer Data
residing within Taleo’s equipment, but will comply with Equinix’s security processes related to physical access to Taleo’s Licensed Space, which shall be consistent with current industry standards and reasonable under the
circumstances. . 
 3. Comply with Approved Policies. Notwithstanding the foregoing, if Taleo directs Equinix to
access, process or stores Taleo Customer Data and Equinix agrees in writing to do so, Equinix will comply with Taleo’s Information Security Policy with regard to Taleo Customer Data clearly posted or provided to You in writing and/or Your own
information security policy with regard to Taleo Customer Data posted or approved in writing by Taleo. You have to comply with the approved version of Your own security policy(ies), refrain from making any changes that reduce the level of security,
and provide 30 days prior written notice to Taleo of any proposed changes to Your own applicable security policy and obtain Taleo’s written approval before implementation of any changes to the security policy which would adversely affect
Taleo’s use of Your Services to manage Taleo Customer Data. Notwithstanding the foregoing, except were Taleo provides its written approval, Taleo may terminate the Services without additional liability if Equinix changes its security policies
to adversely affect Taleo’s use of Equinix Services to manage Taleo Customer Data. 
 With respect to
Equinix’s IBX Centers SV, CH3 and DC6 and any IBX Center used to provide access to these facilities, Equinix has obtained SAS 70 II certification (or equivalent, e.g. SSAE16) for the facilities specified in the title of this document and shall
use commercially reasonable efforts to maintain such certification. You must comply with Your SAS 70 II (or equivalent) standards and provide Taleo 30 days notice of any changes which would adversely affect Taleo’s use of Your Services.

 4. Cooperate with Compliance Obligations. Notwithstanding the foregoing, if Taleo directs Equinix to access,
process or store Taleo Customer Data, then Equinix may terminate the Services or upon mutual agreement of the Parties, Equinix must (a) execute and/or contractually agree with Taleo to comply to the extent applicable to Your Services with model
contracts, laws or industry standards designed to protect Taleo Customer Data, including, without limitation, the Standard Contractual Clauses approved by the European Commission for data transfers from data controllers to data processors which is
personal data or sensitive personal data (as defined under applicable data protection legislation), PCI Standards, HIPAA requirements for business associates, as well as similar and other frameworks, or (b) allow Taleo to terminate without
liability certain or all Orders issued under the MSA to which this Exhibit is attached if You are unable to comply with the requirements of paragraph 4(a) above within ninety (90) days of receipt of Taleo’s written request by You, subject
to (i) a proportionate refund of any prepaid fees, and (ii) transition or migration assistance as reasonably required and at time and materials rates not exceeding Your then current rates for professional services offered to Your
customers. 
 Exhibit to 14 April 2006 MSA 

Page 1 of 2 
 Josh Faddis 
 e-Signed 2011-05-23 03:07PM PDT

 jfaddis@taleo.com 
 Taleo 
 SVP & General Counsel 

Waiting for Signature 
 incomingdocs@equinix.com 
 Document Integrity
Verified 
 EchoSign Transaction Number: 2ND6MM7L57497C 

 

 
  
 Taleo
represents and Equinix acknowledges that as between Taleo Corporation and its affiliates inside the European Union Member States the Standard Contractual Clauses (“SCC”) attached hereto and incorporated by reference is entered with respect
to the transfer of personal data of Taleo Customers. Taleo agrees it will fulfill the obligations of exporter and importer as more fully described in the attached SCC with respect to its use of the Equinix Services. 

5. Submit to Audits. You must submit to reasonable data security and privacy compliance annual audits (unless required
more frequently by a data protection regulatory authority or for a data subject access request) by Taleo and, at Taleo’s written request and with Your consent (such consent not to be unreasonably withheld, conditioned or delayed), by Taleo
Customer, data subject, or a data protection regulatory authority, to verify compliance with these Standards, applicable law, and any other applicable contractual undertakings, which govern Taleo Customer Data, provided such audits shall occur
during regular business hours; each party responsible for their own costs; and on a mutually agreed upon date (which shall be no less than ten (10) business days after written notice from Taleo), time, location and duration, IBX Auditors may perform
a confidential audit to verify that the IBX Centers comply with the standards set forth in this Agreement, subject to reasonable postponement by Equinix upon Equinix’s request, which postponement shall not exceed twenty (20) business days.
Taleo agrees that (i) such audits shall not adversely affect other customers of Equinix or Equinix’s operation of the IBX Center; (ii) all IBX Auditors (defined below) shall comply with Equinix’s Policies during such audit; and (iii) Taleo
shall ensure that any third party IBX Auditors treat all of Equinix’s Confidential Information disclosed to such third party IBX Auditor as a result of such audit in the same manner Taleo is required to treat such Confidential Information. For
purposes of this section, “IBX Auditor” shall mean Taleo, Taleo Customer, or data subject, or any of their third-party auditors or any regulatory examining authority having jurisdiction over Taleo, Taleo Customer, or data subject that
participates in an audit described in this section. 
 Specifically, upon request from Taleo, Equinix shall
provide to Taleo copies of Equinix’s annual Type II SAS 70 (or equivalent) reports and certificates for the purpose to determine the adequacy of Equinix’s systems, controls, security, integrity, fees, and confidentiality. If there are any
testing exceptions set forth in the Type II SAS 70 (or equivalent) reports or issues preventing sustained certification status, Equinix will provide Taleo with a written plan of action, which shall include, at a minimum: (A) details of actions to be
taken by Equinix and/or its subcontractors to correct the testing exceptions or issues and (B) target dates for successful correction of the testing exceptions and issues, and (C) any subsequent reports or certification re-activation notices
addressing resolution of any testing exceptions and issues identified. Equinix acknowledges and agrees that Taleo and its independent certified public accountants shall have the right to interview Equinix’s audit personnel, at Taleo’s
expense, who did the actual audit work in the event that Taleo or its independent certified public accountants require clarification on the report. Equinix shall be responsible for its costs associated with SAS 70 Type II (or equivalent) reports and
certifications, correcting any testing exceptions or issues identified and for the preparation of any other reports required to be delivered under this provision. Taleo shall be responsible for its own costs associated with audits conducted by it
under this provision. 
 6. Notify Breaches. If You become aware of any unauthorized access to Taleo Customer
Data, You must immediately notify Taleo, consult and cooperate with investigations and potentially required notices, and provide any information reasonably requested by Taleo. 
 Acknowledged and agreed: 
 Equinix Operating Co.,
Inc. 
 Authorized Signature 
 Taleo Corporation Authorized Signature 
 Signature:

 Email: incomingdocs@equinix.com 
 Heidi B. Caparro 
 Title: Senior Customer Contracts
Manager 
 Company: 
 Signature: Josh Paddis (May 23, 2011) 
 May 23,
2011 
 Email: jfaddis@taleo.com 
 Title: SVP & General Counsel 
 Company: Taleo

 Exhibit to 14 April 2006 MSA 
 Page 2 of 2 
 Josh Faddis 

e-Signed 2011-05-23 03:07PM PDT 
 jfaddis@taleo.com 
 Taleo 

SVP & General Counsel 
 Waiting for Signature 
 incomingdocs@equinix.com

 Document Integrity Verified 
 EchoSign Transaction Number: 2NDGMM7L57497C 

 

 
  
 ATTACHMENT
4 
 Standard Contractual Clauses (processors) 

For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data to processors established in
third countries which do not ensure an adequate level of data protection 
 Name of the data exporting
organisation: 
 Taleo (Europe) B.V. (a subsidiary of Taleo Corporation) and Taleo (UK) Limited, Taleo (France)
SAS, and other subsidiaries of Taleo Corporation located in EU Member States; or 
 Clients of Taleo Corporation
with operations in the EU Member States to whom Taleo Corporation is under contract to perform services. 

Address: Poortgebouw, Beech Avenue 54-80, 1119 PW Schiphol-Rijk, The Netherlands 

Tel.: 925-452-3000; fax: 925-452-3027; e-mail: jfaddis@taleo.com 

Other information needed to identify the organisation 

Taleo (Europe) B.V. File No. 30175073 Taleo (UK) Limited Company No. 4881364 

Taleo (France) SAS Registration No. Paris B 439 042 185 (2001B13854) 

(the data exporter) 
 And 
 Name of the data importing organisation:

 Taleo Corporation or its subsidiary Taleo (Canada), Inc., Taleo (Australia) Pty Ltd and other subsidiaries
located outside the EU Member States. 
 Address: Worldwide Headquarters: 4140 Dublin Blvd., Suite 400, Dublin,
CA 94568 
 Tel.: 925-452-3000; fax: 925-452-3027; e-mail: jfaddis@taleo.com 

Other information needed to identify the organisation: 

Taleo Corporation Tax ID: 52-2190418 
 Taleo (Canada), Inc. Québec Enterprise Number (NEQ): 1148036180 
 Taleo (Australia) Pty Ltd ACN: 108 380 347 
 (the
data importer) 
 each a “party”; together “the parties”, 

HAVE AGREED on the following Contractual Clauses (the Clauses) in order to adduce adequate safeguards with respect to the
protection of privacy and fundamental rights and freedoms of individuals for the transfer by the data exporter to the data importer of the personal data specified in Appendix 1. 

EN 
 Josh Faddis 
 e-Signed 2011-05-23 03:07PM PDT

 jfaddis@taleo.com 
 Taleo 
 SVP & General Counsel 

1 
 Waiting for Signature 
 incomingdocs@equinix.com

 EN 
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Number: 2ND6MM7L57497C 

 

 
  
 Clause 1

 Definitions 
 For the purposes of the Clauses: 
 (a) personal
data’, ‘special categories of data’, ‘process/processing’, ‘controller’, ‘processor’, ‘data subject’ and ‘supervisory authority’ shall have the same meaning as in Directive 95/46/EC of
the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data 1; 

(b) ‘the data exporter’ means the controller who transfers the personal data; 

(c) ‘the data importer’ means the processor who agrees to receive from the data exporter personal data intended
for processing on his behalf after the transfer in accordance with his instructions and the terms of the Clauses and who is not subject to a third country’s system ensuring adequate protection within the meaning of Article 25(1) of Directive
95/46/EC; 
 (d) ‘the subprocessor’ means any processor engaged by the data importer or by any other
subprocessor of the data importer who agrees to receive from the data importer or from any other subprocessor of the data importer personal data exclusively intended for processing activities to be carried out on behalf of the data exporter after
the transfer in accordance with his instructions, the terms of the Clauses and the terms of the written subcontract; 
 (e) ‘the applicable data protection law’ means the legislation protecting the fundamental rights and freedoms of individuals and, in particular, their right to privacy with
respect to the processing of personal data applicable to a data controller in the Member State in which the data exporter is established; 
 (f) ‘technical and organisational security measures’ means those measures aimed at protecting personal data against accidental or unlawful destruction or accidental loss,
alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing. 

Clause 2 
 Details of the transfer 
 The details of the
transfer and in particular the special categories of personal data where applicable are specified in Appendix 1 which forms an integral part of the Clauses. 
 1 Parties may reproduce definitions and meanings contained in Directive 95/46/EC within this Clause if they considered it better for the contract to stand alone. 

EN 2 EN 
 Josh Faddis 
 e-Signed 2011-05-23 03:07PM PDT

 jfaddis@taleo.com Taleo 
 SVP & General Counsel 
 Waiting for Signature

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 Clause 3

 Third-party beneficiary clause 
 1. The data subject can enforce against the data exporter this Clause, Clause 4(b) to (i), Clause 5(a) to (e), and (g) to (j), Clause 6(1) and (2), Clause 7, Clause 8(2), and Clauses 9 to
12 as third-party beneficiary. 
 2. The data subject can enforce against the data importer this Clause, Clause
5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where the data exporter has factually disappeared or has ceased to exist in law unless any successor entity has assumed the entire legal obligations of the data
exporter by contract or by operation of law, as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against such entity. 

3. The data subject can enforce against the subprocessor this Clause, Clause 5(a) to (e) and (g), Clause 6, Clause 7,
Clause 8(2), and Clauses 9 to 12, in cases where both the data exporter and the data importer have factually disappeared or ceased to exist in law or have become insolvent, unless any successor entity has assumed the entire legal obligations of the
data exporter by contract or by operation of law as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against such entity. Such third-party liability of the subprocessor
shall be limited to its own processing operations under the Clauses. 4. The parties do not object to a data subject being represented by an association or other body if the data subject so expressly wishes and if permitted by national law.

 Clause 4 
 Obligations of the data exporter 
 The data
exporter agrees and warrants: 
 (a) that the processing, including the transfer itself, of the personal data has
been and will continue to be carried out in accordance with the relevant provisions of the applicable data protection law (and, where applicable, has been notified to the relevant authorities of the Member State where the data exporter is
established) and does not violate the relevant provisions of that State; 
 (b) that it has instructed and
throughout the duration of the personal data processing services will instruct the data importer to process the personal data transferred only on the data exporter’s behalf and in accordance with the applicable data protection law and the
Clauses; 
 (c) that the data importer will provide sufficient guarantees in respect of the technical and
organisational security measures specified in Appendix 2 to this contract; 
 (d) that after assessment of the
requirements of the applicable data protection law, the security measures are appropriate to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the

 EN 3 EN 
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 SVP & General Counsel 
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 processing
involves the transmission of data over a network, and against all other unlawful forms of processing, and that these measures ensure a level of security appropriate to the risks presented by the processing and the nature of the data to be protected
having regard to the state of the art and the cost of their implementation; 
 (e) that it will ensure compliance
with the security measures; 
 (f) that, if the transfer involves special categories of data, the data subject
has been informed or will be informed before, or as soon as possible after, the transfer that its data could be transmitted to a third country not providing adequate protection within the meaning of Directive 95/46/EC; 

(g) to forward any notification received from the data importer or any subprocessor pursuant to Clause 5(b) and Clause
8(3) to the data protection supervisory authority if the data exporter decides to continue the transfer or to lift the suspension; 
 (h) to make available to the data subjects upon request a copy of the Clauses, with the exception of Appendix 2, and a summary description of the security measures, as well as a copy of
any contract for subprocessing services which has to be made in accordance with the Clauses, unless the Clauses or the contract contain commercial information, in which case it may remove such commercial information; 

(i) that, in the event of subprocessing, the processing activity is carried out in accordance with Clause 11 by a
subprocessor providing at least the same level of protection for the personal data and the rights of data subject as the data importer under the Clauses; and 
 (j) that it will ensure compliance with Clause 4(a) to (i). 
 Clause 5 
 Obligations of the data importer2

 The data importer agrees and warrants: 

(a) to process the personal data only on behalf of the data exporter and in compliance with its instructions and the
Clauses; if it cannot provide such compliance for whatever reasons, it agrees to inform promptly the data exporter of its inability to comply, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;

 2 Mandatory requirements of the national legislation applicable to the data importer which do not go beyond
what is necessary in a democratic society on the basis of one of the interests listed in Article 13(1) of Directive 95/46/EC, that is, if they constitute a necessary measure to safeguard national security, defence, public security, the prevention,
investigation, detection and prosecution of criminal offences or of breaches of ethics for the regulated professions, an important economic or financial interest of the State or the protection of the data subject or the rights and freedoms of
others, are not in contradiction with the standard contractual clauses. Some examples of such mandatory requirements which do not go beyond what is necessary in a democratic society are, inter alia, internationally recognised sanctions,
tax-reporting requirements or anti-money-laundering reporting requirements. 
 EN 4 EN 

Josh Faddis 
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 Taleo 
 SVP & General Counsel 
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Signature 
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 (b) that
it has no reason to believe that the legislation applicable to it prevents it from fulfilling the instructions received from the data exporter and its obligations under the contract and that in the event of a change in this legislation which is
likely to have a substantial adverse effect on the warranties and obligations provided by the Clauses, it will promptly notify the change to the data exporter as soon as it is aware, in which case the data exporter is entitled to suspend the
transfer of data and/or terminate the contract; 
 (c) that it has implemented the technical and organisational
security measures specified in Appendix 2 before processing the personal data transferred; 
 (d) that it will
promptly notify the data exporter about: 
 (i) any legally binding request for disclosure of the personal data
by a law enforcement authority unless otherwise prohibited, such as a prohibition under criminal law to preserve the confidentiality of a law enforcement investigation, 
 (ii) any accidental or unauthorised access, and 

(iii) any request received directly from the data subjects without responding to that request, unless it has been
otherwise authorised to do so; 
 (e) to deal promptly and properly with all inquiries from the data exporter
relating to its processing of the personal data subject to the transfer and to abide by the advice of the supervisory authority with regard to the processing of the data transferred; 

(f) at the request of the data exporter to submit its data processing facilities for audit of the processing activities
covered by the Clauses which shall be carried out by the data exporter or an inspection body composed of independent members and in possession of the required professional qualifications bound by a duty of confidentiality, selected by the data
exporter, where applicable, in agreement with the supervisory authority; 
 (g) to make available to the data
subject upon request a copy of the Clauses, or any existing contract for subprocessing, unless the Clauses or contract contain commercial information, in which case it may remove such commercial information, with the exception of Appendix 2 which
shall be replaced by a summary description of the security measures in those cases where the data subject is unable to obtain a copy from the data exporter; 
 (h) that, in the event of subprocessing, it has previously informed the data exporter and obtained its prior written consent; 

(i) that the processing services by the subprocessor will be carried out in accordance with Clause 11; 

(j) to send promptly a copy of any subprocessor agreement it concludes under the Clauses to the data exporter. 

EN 5 EN 
 Josh Faddis 
 e-Signed 2011-05-23 03:07PM PDT

 jfaddis@taleo.com 
 Taleo 
 SVP & General Counsel 

Waiting for Signature 
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 Clause 6

 Liability 
 1. The parties agree that any data subject, who has suffered damage as a result of any breach of the obligations referred to in Clause 3 or in Clause 11 by any party or subprocessor is
entitled to receive compensation from the data exporter for the damage suffered. 
 2. If a data subject is not
able to bring a claim for compensation in accordance with paragraph 1 against the data exporter, arising out of a breach by the data importer or his subprocessor of any of their obligations referred to in Clause 3 or in Clause 11, because the data
exporter has factually disappeared or ceased to exist in law or has become insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if it were the data exporter, unless any successor entity has assumed
the entire legal obligations of the data exporter by contract of by operation of law, in which case the data subject can enforce its rights against such entity. 
 The data importer may not rely on a breach by a subprocessor of its obligations in order to avoid its own liabilities. 

3. If a data subject is not able to bring a claim against the data exporter or the data importer referred to in paragraphs
1 and 2, arising out of a breach by the subprocessor of any of their obligations referred to in Clause 3 or in Clause 11 because both the data exporter and the data importer have factually disappeared or ceased to exist in law or have become
insolvent, the subprocessor agrees that the data subject may issue a claim against the data subprocessor with regard to its own processing operations under the Clauses as if it were the data exporter or the data importer, unless any successor entity
has assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law, in which case the data subject can enforce its rights against such entity. The liability of the subprocessor shall be limited to its
own processing operations under the Clauses. 
 Clause 7 

Mediation and jurisdiction 
 1. The data importer agrees that if the data subject invokes against it third-party beneficiary rights and/or claims compensation for damages under the Clauses, the data importer will
accept the decision of the data subject: 
 (a) to refer the dispute to mediation, by an independent person or,
where applicable, by the supervisory authority; 
 (b) to refer the dispute to the courts in the Member State in
which the data exporter is established. 
 2. The parties agree that the choice made by the data subject will not
prejudice its substantive or procedural rights to seek remedies in accordance with other provisions of national or international law. 
 EN 6 EN 
 Josh Faddis 

e-Signed 2011-05-23 03:07PM PDT 
 jfaddis@taleo.com 
 Taleo 

SVP & General Counsel 
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 Clause 8

 Cooperation with supervisory authorities 

1. The data exporter agrees to deposit a copy of this contract with the supervisory authority if it so requests or if such
deposit is required under the applicable data protection law. 
 2. The parties agree that the supervisory
authority has the right to conduct an audit of the data importer, and of any subprocessor, which has the same scope and is subject to the same conditions as would apply to an audit of the data exporter under the applicable data protection law.

 3. The data importer shall promptly inform the data exporter about the existence of legislation applicable to
it or any subprocessor preventing the conduct of an audit of the data importer, or any subprocessor, pursuant to paragraph 2. In such a case the data exporter shall be entitled to take the measures foreseen in Clause 5 (b). 

Clause 9 
 Governing Law 
 The Clauses shall be governed by
the law of the Member State in which the data exporter is established, namely The Netherlands. 
 Clause 10

 Variation of the contract 
 The parties undertake not to vary or modify the Clauses. This does not preclude the parties from adding clauses on business related issues where required as long as they do not contradict
the Clause. 
 Clause 11 
 Subprocessing 
 1. The data importer shall not
subcontract any of its processing operations performed on behalf of the data exporter under the Clauses without the prior written consent of the data exporter. Where the data importer subcontracts its obligations under the Clauses, with the consent
of the data exporter, it shall do so only by way of a written agreement with the subprocessor which imposes the same obligations on the subprocessor as are imposed on the data importer under the Clauses3. Where the subprocessor fails to fulfil its
data protection 
 3 This requirement may be satisfied by the subprocessor co-signing the contract entered into
between the data exporter and the data importer under this Decision. 
 EN 7 EN 

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 SVP & General Counsel 
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obligations under such written agreement the data importer shall remain fully liable to the data exporter for the
performance of the subprocessor’s obligations under such agreement. 
 2. The prior written contract between
the data importer and the subprocessor shall also provide for a third-party beneficiary clause as laid down in Clause 3 for cases where the data subject is not able to bring the claim for compensation referred to in paragraph 1 of Clause 6 against
the data exporter or the data importer because they have factually disappeared or have ceased to exist in law or have become insolvent and no successor entity has assumed the entire legal obligations of the data exporter or data importer by contract
or by operation of law. 
 Such third-party liability of the subprocessor shall be limited to its own processing
operations under the Clauses. 
 3. The provisions relating to data protection aspects for subprocessing of the
contract referred to in paragraph 1 shall be governed by the law of the Member State in which the data exporter is established, namely The Netherlands. 
 4. The data exporter shall keep a list of subprocessing agreements concluded under the Clauses and notified by the data importer pursuant to Clause 5 (j), which shall be updated at least
once a year. The list shall be available to the data exporter’s data protection supervisory authority. 

Clause 12 
 Obligation after the termination of personal data processing services 
 1. The parties agree that on the termination of the provision of data processing services, the data importer and the subprocessor shall, at the choice of the data exporter, return all the
personal data transferred and the copies thereof to the data exporter or shall destroy all the personal data and certify to the data exporter that it has done so, unless legislation imposed upon the data importer prevents it from returning or
destroying all or part of the personal data transferred. In that case, the data importer warrants that it will guarantee the confidentiality of the personal data transferred and will not actively process the personal data transferred anymore.

 2. The data importer and the subprocessor warrant that upon request of the data exporter and/or of the
supervisory authority, it will submit its data processing facilities for an audit of the measures referred to in paragraph 1. 
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 Josh Faddis e-Signed 2011-05-23 03:07PM
PDT jfaddis@taleo.com Taleo SVP & General Counsel 
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 On behalf
of the primary data exporter: Taleo (Europe) B.V. 
 Name (written out in full): Jonathan Faddis 

Position: SVP Legal Affairs and General Counsel 
 Address: Poortgebouw, Beech Avenue 54-80, 1119 PW Schiphol-Riik, The Netherlands 
 Other information necessary in order for the contract to be binding (if any): 
 Date May 23, 2011 Signature J Faddis Josh Faddis (May 23, 2011) 
 (stamp of organisation) 
 On behalf of the data
importer: Taleo Corporation 
 Name (written out in full): Jonathan Faddis 

Position: SVP Legal Affairs and General Counsel 
 Address: 4140 Dublin Blvd., Suite 400, Dublin, CA 94568 
 Other information necessary in order for the contract to be binding (if any): 
 Date May 23, 2011 Signature J Faddis Josh Faddis (May 23, 2011) 
 (stamp of organisation) 
 EN 9 EN 

Josh Faddis e-Signed 2011-05-23 03:07PM PDT jfaddis@taleo.com Taleo SVP & General Counsel 

Waiting for Signature incomingdocs@equinix.com 
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 APPENDIX 1
TO THE STANDARD CONTRACTUAL CLAUSES 
 This Appendix forms part of the Clauses and must be completed and signed
by the parties 
 The Member States may complete or specify, according to their national procedures, any
additional necessary information to be contained in this Appendix 
 Data exporter. 

The data exporter is (please specify briefly your activities relevant to the transfer): 

The Netherlands subsidiary of the Data importer. 
 Data importer. 
 The data importer is (please
specify briefly activities relevant to the transfer): 
 Taleo Corporation and its subsidiaries
(“Taleo”) provide on-demand talent management solutions that enable organizations of all sizes to assess, acquire, develop, compensate and align their workforces for improved business performance. Taleo’s software applications are
offered to Taleo customers primarily on a subscription basis. 
 Data subjects. 

The personal data transferred concern the following categories of data subjects (please specify): 

Employees and prospective employees of Taleo’s customers. 

Categories of data. 
 The personal data transferred concern the following categories of data (please specify): 
 Employment data. 
 Special categories of data (if
appropriate). 
 The personal data transferred concern the following special categories of data (please specify):

 Where processing is necessary for the purposes of carrying out the obligations and specific rights of the
controller (Taleo customers) in the field of employment law insofar as it is authorized by national law providing for adequate safeguard. 
 EN 10 EN 
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 Processing
operations. 
 The personal data transferred will be subject to the following basic processing activities (please
specify): 
 Automatic collection, recording, organization, storage, adaptation or alteration, retrieval,
disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction of personal data owned by Taleo customers for the Taleo’s performance of its contract with Taleo customers.

 DATA EXPORTER 
 Name: Taleo Corporation on behalf of its subsidiaries with operations in EU Member States or in the performance of its contracts with Taleo Clients located in EU Member States. 

Authorised Signature J Faddis Josh Faddis (May 23, 2011) Date May 23, 2011 

DATA IMPORTER 
 Name: Taleo Corporation on behalf of its subsidiaries with operations outside EU Member States 
 Authorised Signature J Faddis Josh Faddis (May 23, 2011) Date May 23, 2011 
 EN 11 EN 
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 APPENDIX 2
TO THE STANDARD CONTRACTUAL CLAUSES 
 This Appendix forms part of the Clauses and must be completed and signed
by the parties 
 Description of the technical and organisational security measures implemented by the data
importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached): 
 Taleo technical and
organisational security measures include: A certified security staff led by CISSP and infrastructure professionals; SSL encryption; Encryption of sensitive data at rest; 24x7 network monitoring; ISO-27001 based policies; SAS 70 Type II
certification; Regular third-party security evaluations; Multi-tier, biometrically controlled access to caged environments; Comprehensive corporate and production level security policies; Taleo security training & awareness. 

Liability 
 The parties agree that if one party is held liable for a violation of the clauses committed by the other party, the latter will, to the extent to which it is liable, indemnify the first
party for any cost, charge, damages, expenses or loss it has incurred. 
 Indemnification is contingent upon:

 (a) the data exporter promptly notifying the data importer and, if applicable, the subprocessor of a claim;
and 
 (b) the data importer and, if applicable, the subprocessor being given the possibility to cooperate with
the data exporter in the defence and settlement of the claim. 
 DATA EXPORTER 

Name: Taleo Corporation on behalf of its subsidiaries with operations in EU Member States or in the performance of its
contracts with Taleo Clients located in EU Member States. 
 Authorised Signature J Faddis Josh Faddis (May 23,
2011) Date May 23, 2011 
 DATA IMPORTER 

Name: Taleo Corporation on behalf of its subsidiaries with operations outside EU Member States 

Authorised Signature J Faddis Josh Faddis (May 23, 2011) Date May 23, 2011 

EN 12 EN 
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