Document:

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                                                                    EXHIBIT 10.6

THIS WARRANT AND THE SHARES OF COMMON STOCK ISSUABLE UPON EXERCISE OF THIS
WARRANT HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED,
AND MAY NOT BE OFFERED, SOLD OR OTHERWISE TRANSFERRED, PLEDGED OR HYPOTHECATED
OR EXERCISED UNLESS AND UNTIL SUCH WARRANT AND/OR SHARES OF COMMON STOCK ARE
REGISTERED UNDER SUCH ACT OR AN OPINION OF COUNSEL SATISFACTORY TO THE COMPANY
IS OBTAINED TO THE EFFECT THAT SUCH REGISTRATION IS NOT REQUIRED. THIS WARRANT
AND THE SHARES OF COMMON STOCK ISSUABLE UPON EXERCISE OF THIS WARRANT ARE
SUBJECT TO THE RESTRICTIONS ON TRANSFER SET FORTH IN SECTIONS 4 AND 9 OF THIS
WARRANT.

Warrant No. LT003                                      Number of Shares: 750,000
                                                         (subject to adjustment)
Date of Issuance: March 28, 2002

                               GENERAL MAGIC, INC.

                          Common Stock Purchase Warrant

                           (Void after March 27, 2005)

General Magic, Inc., a Delaware corporation (the "Company"), for value received,
hereby certifies that InterVoice-Brite, Inc., a Texas corporation, or its
registered assigns (the "Registered Holder"), is entitled, subject to the terms
and conditions set forth below, to purchase from the Company, at any time or
from time to time on or before 5:00 p.m. (Eastern time) on March 27, 2005, Seven
Hundred Fifty Thousand (750,000) shares of Common Stock of the Company at a
purchase price of $0.26 per share (closing price on the date of issue). The
shares purchasable upon exercise of this Warrant, and the purchase price per
share, each as adjusted from time to time pursuant to the provisions of this
Warrant, are hereinafter referred to as the "Warrant Shares" and the "Purchase
Price," respectively.

1.  EXERCISE.

        (a) This Warrant may be exercised by the Registered Holder, in whole or
in part, by surrendering this Warrant, with the purchase form appended hereto as
Exhibit I duly executed by the Registered Holder or by the Registered Holder's
duly authorized attorney, at the principal office of the Company, or at such
other office or agency as the Company may designate, accompanied by payment in
full, in lawful money of the United States, of the Purchase Price payable in
respect of the number of Warrant Shares purchased upon such exercise.

        (b) The Registered Holder may, at its option, elect to pay some or all
of the Purchase Price payable upon an exercise of this Warrant by canceling all
or

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a portion of this Warrant. If the Registered Holder wishes to exercise this
Warrant by this method, the number of Warrant Shares purchasable (which shall in
no event exceed the total number of Warrant Shares purchasable under this
Warrant as set forth above), subject to adjustment under Section 2 of this
Warrant) shall be determined as follows:

               X=Y[(A-B)/A]; where

X= the number of Warrant Shares to be issued to the Holder.

Y= the number of Warrant Shares with respect to which this Warrant is being
exercised.

A= the Fair Market Value of one share of Common Stock.

B= the Purchase Price of one share of Common Stock.

        The Fair Market Value per share of Common Stock shall be determined as
follows:

               (i) If the Common Stock is listed on a national securities
        exchange, the Nasdaq National Market, the Nasdaq Small Cap Market or
        another nationally recognized trading system (including, without
        limitation, the OTC Bulletin Board and, if the average daily trading
        volume for the preceding 10 days has been at least 100,000 shares, the
        Pink Sheets) as of the Exercise Date, the Fair Market Value per share of
        Common Stock shall be deemed to be the average of the closing prices of
        the Common Stock of the Company on such exchange or market over the 5
        business days ending immediately prior to the Exercise Date.

               (ii) If the Common Stock is not listed on a national securities
        exchange, the Nasdaq National Market, the Nasdaq Small Cap Market, or
        another nationally recognized trading system as of the Exercise Date,
        the Fair Market Value per share of Common Stock shall be deemed to be
        the amount most recently determined by the Board of Directors to
        represent the fair market value per share of the Common Stock; if the
        Board of Directors has not made such a determination within the
        three-month period prior to the Exercise Date, then (A) the Board of
        Directors shall make a determination of the Fair Market Value per share
        of the Common Stock within 15 days of a request by the Registered Holder
        that it do so, and (B) the exercise of this Warrant pursuant to this
        subsection 1(b) shall be delayed until such determination is made.

        (c) Each exercise of this Warrant shall be deemed to have been effected
immediately prior to the close of business on the day on which this Warrant
shall have been surrendered to the Company as provided in subsection 1(a) above
accompanied by payment in full of the Purchase Price (the "Exercise Date"). At
such time, the person or persons in whose name or names any certificates for
Warrant Shares shall be issuable upon such exercise as provided in subsection

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1(d) below shall be deemed to have become the holder or holders of record of the
Warrant Shares represented by such certificates.

        (d) As soon as practicable after the exercise of this Warrant in full or
in part, and in any event within 5 business days thereafter, the Company, at its
expense, will cause to be issued in the name of, and delivered to, the
Registered Holder, or as such Holder (upon payment by such Holder of any
applicable transfer taxes) may direct:

               (i) a certificate or certificates for the number of full Warrant
        Shares to which the Registered Holder shall be entitled upon such
        exercise; provided, however, that the Company may deliver such shares
        electronically to an account specified by such Registered Holder through
        The Depository Trust Company DWAC system; and

               (ii) in case such exercise is in part only, a new warrant or
        warrants (dated the date hereof) of like tenor, calling in the aggregate
        on the face or faces thereof for the number of remaining Warrant Shares.

2.  ADJUSTMENTS.

        (a) Adjustment for Stock Splits and Combinations. If the Company shall
at any time or from time to time after the date on which this Warrant was first
issued (the "Original Issue Date") effect a subdivision of the outstanding
Common Stock or issue a stock dividend in respect of the Company's Common Stock,
the Purchase Price then in effect immediately before that subdivision shall be
proportionately decreased. If the Company shall at any time or from time to time
after the Original Issue Date combine the outstanding shares of Common Stock,
the Purchase Price then in effect immediately before the combination shall be
proportionately increased. Any adjustment under this paragraph shall become
effective at the close of business on the date the subdivision or combination
becomes effective.

        (b) Adjustment in Number of Warrant Shares. When any adjustment is
required to be made in the Purchase Price pursuant to subsection 2(a), the
number of Warrant Shares purchasable upon the exercise of this Warrant shall be
changed to the number determined by dividing (i) an amount equal to the number
of shares issuable upon the exercise of this Warrant immediately prior to such
adjustment, multiplied by the Purchase Price in effect immediately prior to such
adjustment, by (ii) the Purchase Price in effect immediately after such
adjustment.

        (c) Mergers or Reorganizations, etc. If there shall occur any
reorganization, recapitalization, consolidation or merger involving the Company
in which the Company is not the acquiring or surviving entity in such
transaction, then this Warrant shall be deemed to be exercised immediately prior
to such reorganization, recapitalization, consolidation or merger, and the
holder of this Warrant shall, upon payment of the then applicable Exercise
Price, be entitled to

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receive the same consideration for each Warrant Share then issuable upon
exercise of this Warrant as the holders of the Company's Common Stock receive in
connection with such reorganization, recapitalization, consolidation or merger.

        (d) Certificate as to Adjustments. The Company shall, upon the written
request at any time of the Registered Holder, furnish or cause to be furnished
to the Registered Holder a certificate setting forth (i) the Purchase Price then
in effect and (ii) the number of shares of Common Stock and the amount, if any,
of other securities, cash or property which then would be received upon the
exercise of this Warrant.

3. FRACTIONAL SHARES. The Company shall not be required upon the exercise of
this Warrant to issue any fractional shares.

4. REQUIREMENTS FOR TRANSFER.

        (a) This Warrant and the Warrant Shares shall not be sold or transferred
unless either (i) they first shall have been registered under the Securities Act
of 1933, as amended (the "Act"), (ii) the Company first shall have been
furnished with an opinion of legal counsel, reasonably satisfactory to the
Company, to the effect that such sale or transfer is exempt from the
registration requirements of the Act, or (iii) they are sold or transferred in
compliance with the provisions of Rule 144 under the Act.

        (b) Each certificate representing Warrant Shares shall bear a legend
substantially in the following form:

        "The securities represented by this certificate have not been registered
        under the Securities Act of 1933, as amended, and may not be offered,
        sold or otherwise transferred, pledged or hypothecated unless and until
        such securities are registered under such Act or an opinion of counsel
        satisfactory to the Company is obtained to the effect that such
        registration is not required."

The foregoing legend shall be removed from the certificates representing any
Warrant Shares, at the request of the holder thereof, at such time as they
become eligible for resale pursuant to Rule 144(k) under the Act or if an
effective registration statement is then in effect permitting the resale of the
Warrant Shares.

        (c) The Registered Holder shall have "piggyback" registration rights to
have the Warrant Shares (but not the Warrants) registered for resale on any
registration statement or registration statements which the Company files for
any purpose on a form available for such registration, after the Original Issue
Date. Such registration shall be subject to customary obligations by the
Registered Holder to provide information to the Company required to be included
in the registration statement. Prior to filing any registration statement, the
Company will provide Registered Holder with not less than 15 days prior written
notice within which the Registered Holder may elect to exercise piggyback
rights. The

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registration statement will include customary indemnification provisions by the
Company and the Registered Holder. Company will pay all costs of such
registration except that Registered Holder will pay any underwriting discounts
or commissions and the fees of any counsel, accountants or other advisors
retained by the Registered Holder.

5. NOTICES OF RECORD DATE, ETC. In the event:

        (a) the Company shall take a record of the holders of its Common Stock
(or other stock or securities at the time deliverable upon the exercise of this
Warrant) for the purpose of entitling or enabling them to receive any dividend
or other distribution, or to receive any right to subscribe for or purchase any
shares of stock of any class or any other securities, or to receive any other
right; or of any capital reorganization of the Company, any reclassification of
the Common Stock of the Company, any consolidation or merger of the Company with
or into another corporation (other than a consolidation or merger in which the
Company is the surviving entity and its Common Stock is not converted into or
exchanged for any other securities or property), or any transfer of all or
substantially all of the assets of the Company; or

        (b) of the voluntary or involuntary dissolution, liquidation or
winding-up of the Company,

then, and in each such case, the Company will mail or cause to be mailed to the
Registered Holder a notice specifying, as the case may be, (i) the record date
for such dividend, distribution or right, and the amount and character of such
dividend, distribution or right, or (ii) the effective date on which such
reorganization, reclassification, consolidation, merger, transfer, dissolution,
liquidation or winding-up is expected to take place, and the time, if any is
expected to be fixed, as of which the holders of record of Common Stock (or such
other stock or securities at the time deliverable upon the exercise of this
Warrant) shall be entitled to exchange their shares of Common Stock (or such
other stock or securities) for securities or other property deliverable upon
such reorganization, reclassification, consolidation, merger, transfer,
dissolution, liquidation or winding-up. Such notice shall be mailed at least ten
days prior to the record date or effective date for the event specified in such
notice.

6. RESERVATION OF STOCK. The Company will at all times reserve and keep
available, solely for issuance and delivery upon the exercise of this Warrant,
such number of Warrant Shares as from time to time shall be issuable upon the
exercise of this Warrant. All Warrant Shares will be, when issued following
exercise upon the terms and conditions set forth in this Warrant, fully paid,
validly issued, non-assessable and free from preemptive rights.

7. EXCHANGE OF WARRANTS. Upon the surrender by the Registered Holder, properly
endorsed, to the Company at the principal office of the Company, the Company
will, subject to the provisions of Section 4 hereof, issue and deliver to or
upon the order of such Holder, at the Company's expense, a new Warrant or
Warrants of like tenor, in the name of the Registered Holder or as the
Registered

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Holder (upon payment by the Registered Holder of any applicable transfer taxes)
may direct, calling in the aggregate on the face or faces thereof for the number
of shares of Common Stock then issuable upon exercise of this Warrant.

8. REPLACEMENT OF WARRANTS. Upon receipt of evidence reasonably satisfactory to
the Company of the loss, theft, destruction or mutilation of this Warrant and
(in the case of loss, theft or destruction) upon delivery of an indemnity
agreement in an amount reasonably satisfactory to the Company, or (in the case
of mutilation) upon surrender and cancellation of this Warrant, the Company will
issue, in lieu thereof, a new Warrant of like tenor.

9. TRANSFERS, ETC.

        (a) The Company will maintain a register containing the name and address
of the Registered Holder of this Warrant. The Registered Holder may change its
or his address as shown on the warrant register by written notice to the Company
requesting such change.

        (b) Subject to the provisions of Section 4 hereof, this Warrant and all
rights hereunder are transferable, in whole or in part, upon surrender of this
Warrant with a properly executed assignment (in the form of Exhibit II hereto)
at the principal office of the Company.

        (c) Until any transfer of this Warrant is made in the warrant register,
the Company may treat the Registered Holder as the absolute owner hereof for all
purposes; provided, however, that if and when this Warrant is properly assigned
in blank, the Company may (but shall not be obligated to) treat the bearer
hereof as the absolute owner hereof for all purposes, notwithstanding any notice
to the contrary.

10. REPRESENTATIONS OF THE REGISTERED HOLDER. The Registered Holder of this
Warrant represents and warrants to the Company as follows:

        (a) Investment. The Registered Holder is acquiring this Warrant and the
Warrant Shares issuable upon the exercise of this Warrant, for its own account
for investment and not with a view to, or for sale in connection with, any
distribution thereof, nor with any present intention of distributing or selling
the same, except as otherwise may be permitted under applicable securities laws.

        (b) Authority. The Registered Holder has full power and authority to
enter into and to perform this Warrant in accordance with its terms. The
Registered Holder has not been organized specifically for the purpose of
investing in the Company.

        (c) Accredited Investor. The Registered Holder is an Accredited Investor
within the definition set forth in Rule 501(a) promulgated under the Act.

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        (d) Investigation; Economic Risk. The Registered Holder has had such
opportunity as such Registered Holder has deemed adequate to obtain from
representatives of the Company such information as is necessary to permit the
Registered Holder to evaluate the merits and risks of its investment in the
company. The Registered Holder is able to bear the economic risk of holding this
Warrant or Warrant Shares as may be acquired pursuant to the exercise of this
Warrant for an indefinite period.

        (e) Registration. The Registered Holder understands that the shares of
stock acquired pursuant to the exercise of this Warrant or acquired upon
conversion thereof will not be registered under the Act (except as may be
required pursuant to the piggyback registration rights granted to the Registered
Holder herein) and will be "restricted securities" within the meaning of Rule
144 under the Act and that the exemption from registration under Rule 144 will
not be available for at least one year from the date of exercise of this
Warrant, subject to the availability of tacking for any cashless exercise of
this Warrant and any special treatment by the SEC for exercise of this Warrant.

11. MAILING OF NOTICES, ETC. All notices and other communications from the
Company to the Registered Holder shall be delivered by first-class certified or
registered mail, postage prepaid, to the address last furnished to the Company
in writing by the Registered Holder or by facsimile or electronic transmission
(including email transmission) with confirmation of delivery, to the facsimile
number or electronic address last furnished to the Company in writing by the
Registered Holder. All notices and other communications from the Registered
Holder or in connection herewith to the Company shall be mailed by first-class
certified or registered mail, postage prepaid, to the Company at its principal
office set forth below or by facsimile or electronic transmission to the
attention of the General Counsel of the Company (including email transmission)
to the last facsimile number or electronic address for the General Counsel
furnished to the Registered Holder in writing by the Company. If the Company
should at any time change the location of its principal office to a place other
than as set forth below, it shall give prompt written notice to the Registered
Holder and thereafter all references in this Warrant to the location of its
principal office at the particular time shall be as so specified in such notice.

12. NO RIGHTS AS STOCKHOLDER. Until the exercise of this Warrant, the Registered
Holder shall not have or exercise any rights by virtue hereof as a stockholder
of the Company. Notwithstanding the foregoing, in the event (i) the Company
effects a split of the Common Stock by means of a stock dividend and the
Purchase Price of and the number of Warrant Shares are adjusted as of the date
of the distribution of the dividend (rather than as of the record date for such
dividend), and (ii) the Registered Holder exercises this Warrant between the
record date and the distribution date for such stock dividend, the Registered
Holder shall be entitled to receive, on the distribution date, the stock
dividend with respect to the shares of Common Stock acquired upon such exercise,
notwithstanding the fact that such shares were not outstanding as of the close
of business on the record date for such stock dividend.

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13. CHANGE OR WAIVER. Any term of this Warrant may be changed or waived only by
an instrument in writing signed by the party against which enforcement of the
change or waiver is sought.

14. SECTION HEADINGS. The section headings in this Warrant are for the
convenience of the parties and in no way alter, modify, amend, limit or restrict
the contractual obligations of the parties.

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15. GOVERNING LAW. This Warrant will be governed by and construed in accordance
with the internal laws of the State of Delaware (without reference to the
conflicts of law provisions thereof).

EXECUTED as of the Date of Issuance indicated above.

                                        GENERAL MAGIC, INC.

                                        By: /s/ DAVID H. RUSSIAN
                                            ------------------------------------
                                            David H. Russian
                                            Chief Financial Officer
ATTEST:

/s/ K.M. LAYTON
-------------------------

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EXHIBIT I

PURCHASE FORM

To:_________________                                          Dated:____________

The undersigned, pursuant to the provisions set forth in the attached Warrant
(No. LT003), hereby irrevocably elects to purchase (check applicable box):

        0  _____ shares of the Common Stock covered by such Warrant; or

        0  the maximum number of shares of Common Stock covered by such Warrant
           pursuant to the cashless exercise procedure set forth in Section
           1(b).

The undersigned herewith makes payment of the full purchase price for such
shares at the price per share provided for in such Warrant, which is $________.
Such payment takes the form of (check applicable box or boxes):

        0  $______ in lawful money of the United States; and/or

        0  the cancellation of such portion of the attached Warrant as is
           exercisable for a total of _____ Warrant Shares (using a Fair Market
           Value of $_____ per share for purposes of this calculation); and/or

        0  the cancellation of such number of Warrant Shares as is necessary, in
           accordance with the formula set forth in Section 1(b), to exercise
           this Warrant with respect to the maximum number of Warrant Shares
           purchasable pursuant to the cashless exercise procedure set forth in
           Section 1(b).

                                        Signature:_________________________

                                        Address:___________________________

                                                ___________________________

                                        DWAC
                                        Instructions:______________________

                                                     ______________________

                                                     ______________________

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EXHIBIT II

ASSIGNMENT FORM

FOR VALUE RECEIVED, ________________________________________ hereby sells,
assigns and transfers all of the rights of the undersigned under the attached
Warrant (No. ____) with respect to the number of shares of Common Stock covered
thereby set forth below, unto:

Name of Assignee                  Address                         No. of Shares

Dated:_____________________

Signature:________________________________

Signature Guaranteed:

By: _______________________

The signature should be guaranteed
by an eligible guarantor
institution (banks, stockbrokers,
savings and loan associations and
credit unions with membership in an
approved signature guarantee
medallion program) pursuant to
Rule 17Ad-15 under the Securities
Exchange Act of 1934.

                                       11<PAGE>
[INTERVOICEBRITE LOGO]

                                                                    Exhibit 10.7

                     CONFIDENTIAL TREATMENT REQUESTED UNDER
              17 C.F.R. SECTIONS 200.80(B)(4), 200.83 AND 230.406.

                                  OEM AGREEMENT

<TABLE>
<CAPTION>
===================================================== ================================================
                        OEM                                    BILLING ADDRESS (IF DIFFERENT)
----------------------------------------------------- ------------------------------------------------
<S>                                                   <C>
General Magic, Inc.
----------------------------------------------------- ------------------------------------------------
                  Corporate Name                                       Corporate Name

----------------------------------------------------- ------------------------------------------------
                    Department                                           Department
420 North Mary Avenue
----------------------------------------------------- ------------------------------------------------
                      Address                                              Address
Sunnyvale, CA 94085
----------------------------------------------------- ------------------------------------------------
City                   State                  ZIP     City                  State                ZIP
President and CEO
----------------------------------------------------- ------------------------------------------------
                     Attention                                            Attention
===================================================== ================================================
</TABLE>

                                    RECITALS

        A. WHEREAS, InterVoice-Brite, Inc. ("InterVoice-Brite") owns, develops,
markets and supports the OneVoice Voice XML Media Gateway system (comprised of
both hardware and software), which provides concurrent telephone and web-based
access to enterprise data for call center and IVR applications, the InVision
software design tools, the InterSoft software, and related products; and

        B. WHEREAS, General Magic, Inc. ("GMI") wishes to purchase certain
systems and license certain software under the terms and conditions of this
Agreement for the purpose of integrating or bundling the systems and or/ the
software with certain of GMI's products or technology, and to distribute by
sublicense the systems and software on a stand-alone basis and/or as part of
GMI's integrated offering.

        NOW, THEREFORE, in consideration of the promises and covenants contained
herein, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereby agree as
follows:

1. PURCHASE AND PAYMENT

    (a)  The fees for the Systems and/or Software sold or licensed to GMI
         pursuant to this Agreement, and for Maintenance and Support Services
         provided hereunder ("Maintenance and Support Fees"), shall be as
         specified in InterVoice-Brite's standard price list as it exists from
         time to time, subject to [**] (collectively "Fees").
         InterVoice-Brite agrees to provide GMI at least [**] prior written
         notice before the effective date of any increases in the standard list
         price. InterVoice-Brite agrees to provide GMI at least [**] prior
         written notice of any before the effective date of any increases in the
         standard list price. For the purposes of this paragraph the term The
         [**] and the Maintenance and Support Fees listed in Schedules A and B
         shall be effective as of the date of this Agreement and shall continue
         until expiration of the Agreement. Fees are nonrefundable.

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        WITH THE COMMISSION.  CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

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PROPRIETARY AND CONFIDENTIAL INFORMATION OF INTERVOICE-BRITE, INC.

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    (b)  Beneficial and legal title, and risk of loss or damage, to a System
         shall transfer to GMI upon delivery. Delivery shall be made FOB,
         InterVoice-Brite, Dallas, Texas. InterVoice-Brite will contract on
         behalf of GMI for shipping and insurance. All prices are exclusive of
         all federal, state, municipal, or other government, occupational,
         sales, excise, use or similar taxes and, therefore, are subject to an
         increase in the amount of any such applicable taxes that
         InterVoice-Brite is required to collect, except to the extent that GMI
         has previously delivered a valid certificate evidencing that GMI is
         exempt from an obligation to pay any such otherwise applicable taxes.
         Without limiting the foregoing, InterVoice-Brite will not become
         obligated to deliver a System to any state, until GMI provides
         InterVoice-Brite with a reseller's certificate evidencing GMI's
         exemption from sales tax obligations in such state.

    (c)  Fees for Systems and Software ordered on a given purchase order will be
         invoiced by InterVoice-Brite upon receipt of the order. The amount
         invoiced shall be due and payable from GMI to InterVoice-Brite within
         [**] after the date of shipment to GMI. Payment of the annual
         Maintenance and Support Fees will be due quarterly at [**] after the
         end of each quarter. GMI will pay InterVoice-Brite all other amounts
         due under this Agreement within [**] after the date of receipt of the
         InterVoice-Brite invoice therefor. All invoices will be expressed in
         U.S. dollars, and all payments shall be made in U.S. dollars. GMI shall
         notify InterVoice-Brite in writing if it disputes payment of any
         charges and will provide reasonable evidence for such dispute and
         InterVoice-Brite agrees to work with GMI in good faith to resolve such
         dispute within [**] of receipt of such notice. GMI may withhold payment
         of disputed charges pending resolution of the dispute. If the parties
         cannot agree on a resolution within [**], they shall escalate the
         dispute to as provided in Section 12(l) of this Agreement.

    (d)  Nothing in this Agreement shall be deemed to limit GMI's right to
         determine prices for resale.

    (e)  During the Term, GMI may order Systems and Software from
         InterVoice-Brite by (i) written purchase order signed by GMI or (ii)
         faxed purchase order, immediately followed by a confirming purchase
         order signed by GMI. Purchase orders will be submitted in a form
         substantially similar to the form of purchase order attached as Exhibit
         A. Each such purchase order issued to InterVoice-Brite shall specify
         the shipment date. Any terms and conditions on such purchase order
         form, or any other purchase order submitted by GMI, that are
         inconsistent with or contradict the terms of this Agreement shall not
         be considered part of the purchase order and shall be of no force or
         effect. InterVoice-Brite shall accept all purchase orders from GMI that
         meet the requirements of this Agreement and confirm receipt and
         acceptance of each purchase order submitted by GMI within [**] after
         receipt; provided, however, that for so long as GMI is delinquent in
         payment of any amounts due and payable hereunder, InterVoice-Brite
         shall be under no obligation to accept such orders in excess of [**].
         In the event that InterVoice-Brite accepts a purchase order,
         InterVoice-Brite shall use [**] efforts to deliver ordered Systems and
         copies of the Software and related Documentation to GMI by the date
         specified on the accepted purchase order, which shall be deemed
         accepted by GMI upon receipt.

    (f)  RECORDS. At all times during the Term of this Agreement, and for at
         least [**] thereafter, GMI will maintain complete and accurate records
         with respect to its activities under this Agreement, including a
         complete list of all copies of the Software, Integrated System and
         Documentation made by GMI and a complete list of End User names, and
         addresses, and any other data needed for verification of amounts to be
         paid to InterVoice-Brite under this Agreement. All information referred
         to in this Section maintained by GMI shall be subject to the
         confidentiality and access restrictions set forth in Section 4, and
         InterVoice-Brite agrees that it will have no access to such information
         unless consent to such access is expressly agreed to in writing by GMI.

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        WITH THE COMMISSION.  CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

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PROPRIETARY AND CONFIDENTIAL INFORMATION OF INTERVOICE-BRITE, INC.

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    (g)  AUDIT RIGHTS. At InterVoice-Brite's written request not more frequently
         than [**], GMI shall furnish InterVoice-Brite with a certificate
         signed by an officer of GMI verifying that the Systems, Software,
         Integrated Systems and Documentation are being used in accordance with
         the provisions of this Agreement. In addition, InterVoice-Brite may,
         not more than once annually, during normal business hours and upon at
         least [**] prior written notice, have an independent audit firm
         selected by InterVoice-Brite ("Auditor") and reasonably acceptable to
         GMI audit GMI's records relating to its compliance, including payment,
         under this Agreement in order to verify compliance with the terms of
         this Agreement. The audit will be conducted at InterVoice-Brite's
         expense unless the audit reveals that GMI has underpaid amounts owed to
         InterVoice-Brite by [**] or more in any given quarter, in which case
         GMI will reimburse InterVoice-Brite for all reasonable costs and
         expenses incurred by InterVoice-Brite in connection with such audit.
         The Auditor is not authorized to reveal to InterVoice-Brite or any
         third party any other information concerning GMI's business or
         customers including without limitation, the names of such customers.
         GMI will pay to InterVoice-Brite any amounts shown by any such audit to
         be owing within [**]of the receipt of an invoice. All information
         provided to InterVoice-Brite or the independent audit firm pursuant to
         this section shall be deemed Confidential Information of GMI under
         Section 4 (Confidential Information) of this Agreement.

2.  TERMS AND SCOPE

    (a)  Subject to the terms and conditions of this Agreement, InterVoice-Brite
         hereby appoints GMI to serve as an OEM for InterVoice-Brite, and
         authorizes GMI to sell the Systems and license the Software, whether on
         a stand-alone basis or as part of an Integrated System, on a
         non-exclusive basis to Customers for delivery in [**] (the
         "Territory"). Within [**] after execution of this Agreement, the
         parties will extend the Territory to jurisdictions [**], pursuant to a
         separate written addendum or amendment, which shall be structured and
         drafted to comport with all applicable laws, regulations and
         requirements of such foreign jurisdiction(s). GMI understands and
         agrees that GMI such extension will only be made into countries listed
         on Schedule C to this Agreement or such other countries as the parties
         may agree from time to time (the "Agreed Countries"). GMI understands
         that use of the Systems in countries other than the Agreed Countries,
         may require InterVoice-Brite to obtain System and/or Software
         homologations required in that country. If InterVoice-Brite chooses to
         obtain such homologations, GMI agrees to provide InterVoice-Brite with
         any support that may be needed from GMI in such process.
         InterVoice-Brite may, but is under no obligation to obtain homologation
         in a given country for a System. GMI understands that the System lists
         for each country may be different based on the homologation obtained.

    (b)  The effective date of this Agreement shall be the last date of
         execution by the parties hereto ("Effective Date"). The initial term of
         this Agreement shall be thirty-six (36) months commencing on the
         Effective Date (the "Initial Term"), and will automatically be renewed
         thereafter for additional twelve (12) month periods (each a "Renewal
         Term") unless either party terminates this Agreement as of the
         expiration of the Initial Term or at any anniversary date thereafter,
         by providing [**] prior written notice to the other party. The Initial
         Term and the Renewal Terms are collectively referred to as the "Term."

    (c)  Before allowing a subdistributor to distribute the Software, whether
         alone or as part of an Integrated System, and the related documentation
         to any customer, GMI must enter into a binding, written agreement with
         such subdistributor, enforceable against the subdistributor, that
         contains terms and conditions at least as protective of and beneficial
         to InterVoice-Brite as the terms of this Agreement ("Subdistributor
         Agreement"). GMI will enforce each such agreement with at least the
         same degree of diligence that it uses to enforce similar

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          agreements for its own products or other software products distributed
          by it or other subdistributors, but in no event less than reasonable
          diligence. GMI will immediately notify InterVoice-Brite if it has
          actual knowledge of any breach of any such agreement to the extent it
          relates to the System, Software or Documentation.

3.  LICENSE; PROPRIETARY RIGHTS

    (a) As used in this Agreement the following terms have the meanings given to
them below:

         "Custom Call Flow" means the design and software developed by GMI or
         InterVoice-Brite for GMI's Customer's customized call flow pursuant to
         mutually agreed functional specifications and using InterVoice-Brite's
         InVision design tools. GMI [**] will own the Custom Call Flows
         provided that the Custom Call Flow does not include any of
         InterVoice-Brite's Design Software , such as InVision, any of
         InterVoice-Brite's Product Software, such as the OneVoice VoiceXML
         Media Gateway (the "IVB Gateway") and the InterSoft software, or any
         other software owned by InterVoice-Brite or its suppliers prior to the
         development of the Custom Call Flow, or developed by InterVoice-Brite
         or its suppliers independent from the development of any Custom Call
         Flow for GMI's Customer and without reference to any confidential
         information provided to InterVoice-Brite by GMI's Customer. For the
         purposes hereof, "functional specifications" means functional
         specifications provided by GMI or GMI's Customers for customization of
         Product Software or customization or development of application
         software. Functional specifications (to the extent InterVoice-Brite has
         knowledge of such functional specifications) shall be deemed
         Confidential Information provided by GMI to InterVoice-Brite subject to
         the provisions of this Agreement governing Confidential Information.

         "Design Software" means InterVoice-Brite's InVision software and/or
         other design tools at any time made available by InterVoice-Brite, that
         may be used to bundle or integrate GMI Products with the System and/or
         Software to create Integrated Systems or that may be used to design the
         Custom Call Flows for GMI or GMI's customers.

         "Documentation" means the user guides, operating manuals, technical
         literature and other documentation for installation and use of the
         Systems and Software furnished to GMI, whether in written or electronic
         form, and whether in the form originally supplied by InterVoice-Brite
         to GMI, or as modified by GMI pursuant to Section 3(d).

         "GMI Product" means GMI's commercially available product or products,
         which may be hardware, software or a combination thereof as set out on
         Schedule D.

         "Integrated System" means the System and the Software bundled or
         integrated with a GMI Product.

         "Intellectual Property" means any and all patents and copyrights,
         whether registered or unregistered, and all trade secrets, and
         know-how.

         "Product Software" means any of InterVoice-Brite's system and operating
         software (which has not been customized for a particular customer
         application) marketed by InterVoice-Brite, including without
         limitation, the IVB Gateway, the InterSoft software products,
         InnerView, Media Manager, and all features marketed for sale therewith.

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         "Software" means collectively, the Product Software and/or the Design
         Software and all updates and upgrades thereto.

         "Systems" means the commercially available product or products of
         InterVoice-Brite identified in Schedule A, which may be hardware, or a
         combination of hardware and Software.

    (b)  Subject to the terms and conditions of this Agreement, InterVoice-Brite
         hereby grants to GMI, during the Term of the Agreement, a worldwide,
         non-exclusive, non-transferable (except as permitted under Section
         11(c) (Assignment) license to practice all InterVoice-Brite
         Intellectual Property rights to the extent such Intellectual Property
         rights are practiced in the normal operation of the Software and
         Systems licensed hereunder; however this grant does not confer any
         rights to practice any Intellectual Property rights of InterVoice-Brite
         in connection with products other than the Systems and Software
         licensed hereunder:

         (i) to license and distribute (either directly or indirectly through
         subdistributors) the Product Software with Systems either on a
         stand-alone basis or as part of an Integrated System;

         (ii) to license and distribute (either directly or indirectly through
         subdistributors) the Design Software either on a stand-alone basis or
         as part of an Integrated System, for the purpose of developing and
         testing voice applications; and

         (iii) to internally use and reproduce the Software and Systems for the
         purpose of developing, testing and staging the Integrated System and
         applications for the Software, Systems and/or Integrated System, for
         the purpose of developing demonstration systems and conducting
         demonstrations of such systems for potential customers, and for the
         purposes of supporting Customers of the Software, Systems and
         Integrated Systems.

    (c)  GMI may make [**] copies of the Software reasonably necessary for
         internal archival and backup purposes as well as for disaster recovery.

    (d)  Subject to the terms and conditions of this Agreement, InterVoice-Brite
         hereby grants to GMI, during the Term of the Agreement, a worldwide,
         non-exclusive, non-transferable (except as permitted under Section
         11(c) (Assignment)) license to modify the Documentation provided by
         InterVoice-Brite by creating technically accurate subsets and supersets
         thereof solely for use of the Documentation in connection with those
         uses of the Systems and Software permitted under this Agreement, and to
         reproduce and distribute the Documentation in its original form or as
         modified by GMI together with each copy of the Software distributed to
         customers, whether alone or as part of an Integrated System so long as
         GMI does not remove any copyright notices or other proprietary rights
         notices in such Documentation.

    (e)  As InterVoice-Brite enhances the Systems and Software, it may make any
         significant new features or functionality available as separate product
         not included as of the Effective Date on Schedule A or in the
         InterVoice-Brite Product Sales Guide as it exists as of the Effective
         Date. As such product becomes available, InterVoice-Brite shall [**]
         license and distribution [**] to be determined by the parties.

    (f)  GMI acknowledges and agrees that, GMI will not, and GMI will use [**]
         efforts to ensure that its sub-distributors and other customers will
         not, without payment of the additional required fee to
         InterVoice-Brite, use, sell or license any Software features resident
         on hardware board System components (such as InterVoice-

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         Brite's Shared Resource Cards 1 and 2) other than the features which
         are paid for at the time the hardware board is ordered from
         InterVoice-Brite.

    (g)  InterVoice-Brite retains all proprietary rights in all designs,
         engineering details and other information pertaining to the Systems and
         Software (other than the Custom Call Flows) and to all discoveries,
         modifications, improvements, inventions, patent rights, trade secrets,
         know-how, software (including the Software) and other proprietary data
         arising out of work done by or on behalf of InterVoice-Brite in
         connection with designing, manufacturing, servicing, installing and
         testing of same, including the sole right to manufacture and market
         same except as granted by this Agreement. GMI agrees to hold the
         Systems and Software (other than Custom Call Flows) subject to such
         reservations.

    (h)  The parties acknowledge and agree that GMI shall retain all of its
         right, title and interest in and to the GMI Products, and all copies,
         modifications, extensions and derivative works thereof (by whomever
         produced), including all intellectual property rights therein and
         thereto, and that InterVoice-Brite does not acquire any rights or
         licenses therein or thereto, except those expressly granted in this
         Agreement.

    (i)  Subject to the terms and conditions of this Agreement, InterVoice-Brite
         hereby grants to GMI a non-exclusive, non-transferable (except as
         permitted under Section 12(e) (Assignment)), non-sublicensable and
         limited license to use and reproduce the InterVoice-Brite Trademarks
         solely in connection with the advertising, marketing and distribution
         of the Systems and Software, whether alone or as part of an Integrated
         System, and related Documentation. GMI agrees to state in appropriate
         places on all materials using the InterVoice-Brite Trademarks that such
         trademarks are the trademarks of InterVoice-Brite, and to include the
         symbol (TM) or (R) as appropriate. GMI agrees not to take any action
         inconsistent with InterVoice-Brite's ownership of the InterVoice-Brite
         Trademarks and further agrees not to adopt, use or attempt to register
         any trademarks or trade names that are confusingly similar to the
         InterVoice-Brite Trademarks or in such a way as to create combination
         marks with the InterVoice-Brite Trademarks. Any reproduction of an
         InterVoice-Brite Trademark shall be a true reproduction, and samples of
         all materials that use the InterVoice-Brite Trademarks shall be
         provided to InterVoice-Brite upon request. At InterVoice-Brite's
         request, GMI will modify or discontinue, in whole or in part, any use
         of the InterVoice-Brite Trademarks if, in InterVoice-Brite's [**],
         GMI's use of the InterVoice-Brite Trademarks does not comply with
         InterVoice-Brite's then-current trademark usage policy and guidelines.

    (j)  InterVoice-Brite will furnish GMI, [**], a reasonable supply of any
         sales brochures, technical documentation, and similar material.
         InterVoice-Brite shall deliver to GMI all electronic versions of
         training and Documentation. GMI shall have a [**] right to modify,
         use, copy and distribute such Documentation in order to support the
         sales, licensing, use, and support of Systems and/or Software.

    (k)  GMI agrees that as a condition of its rights hereunder it will not
         delete, alter or obscure any proprietary rights notices (including but
         not limited to copyright and trademark notices) of InterVoice-Brite,
         its licensors or suppliers that appear on or within a System or each
         copy of the Software and the Documentation as delivered by
         InterVoice-Brite to GMI, and that it will reproduce all such notices on
         any copies of the Systems, Software, and Documentation permitted under
         this Agreement.

    (l)  Notwithstanding any other provision of this Agreement, InterVoice-Brite
         hereby acknowledges and agrees that GMI may, in its absolute and sole
         discretion, private label or brand the IVB Gateway and, upon the
         written consent of InterVoice-Brite, which consent shall not be
         unreasonably withheld, the InVision Design Software, acquired under

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         this Agreement using GMI trademarks. If GMI determines to private label
         or brand any such products, GMI may do so using any name, mark, trade
         name, brand and/or trademark that it chooses. Any such names, marks,
         trade names, brands and/or trademarks may be displayed on or with such
         products or the Integrated System in any manner chosen by GMI. Except
         as otherwise agreed in Section 3(k), GMI will have no obligation to in
         any way display or use any name, mark, trade name, brand or trademark
         of InterVoice-Brite on or with any products that GMI chooses to private
         label or brand. Except as otherwise provided in this Agreement, nothing
         herein will in any way convey to either party any right, title or
         interest in any names, marks, trade names, brands and/or trademarks of
         the other party. GMI may also, if it so chooses, display any name,
         mark, trade name brand or trademark of InterVoice-Brite in accordance
         with any reasonable instructions conveyed to GMI in writing in
         accordance with the notice provisions of this Agreement. All goodwill
         in any mark or brand name of GMI shall belong exclusively to GMI.

    (m)  InterVoice-Brite will provide to GMI, [**], a fully loaded and
         operational non-transferable IVB Gateway (including the companion
         custom InterVoice-Brite board) for internal use as a development system
         for trial, demonstration and development purposes in accordance with
         Section 7(f) hereof, as well as InterVoice-Brite's standard sales and
         license documentation. Up to [**] non-transferable IVB Gateway
         software and companion custom InterVoice-Brite boards may be provided
         by InterVoice-Brite to GMI upon GMI's reasonable request for trial,
         demonstration and development purposes. InterVoice-Brite agrees to
         provide [**] the IVB Gateway software and companion custom
         InterVoice-Brite boards for GMI's existing voice gateway customers.
         InterVoice-Brite will provide all applicable documentation,
         installation and training for these deliverables [**].

    (n)  InterVoice-Brite will use [**] efforts to provide [**] of new releases
         of the Systems and Software at least [**] prior to the date that such
         products become commercially available and GMI will make [**] efforts
         to achieve [**] with InterVoice-Brite's new releases of the Systems and
         Software within [**] days after the date such products becomes
         generally available.

4.  CONFIDENTIAL INFORMATION

    (a)  "Confidential Information" means any information concerning its
         business that a party considers proprietary or confidential, including
         but not limited to technical, financial, sales, marketing, strategic,
         personnel, planning and other information. Each party may from time to
         time during the Term of this Agreement disclose its Confidential
         Information to the other party. The disclosing party will mark all
         Confidential Information in tangible form as "confidential" or
         "proprietary" or with a similar legend. The disclosing party will
         identify all Confidential Information disclosed orally as confidential
         at the time of disclosure. Regardless of whether so marked or
         identified, however, any information that the receiving party knew or
         should have known was considered confidential or proprietary by the
         disclosing party, will be considered to be Confidential Information of
         the disclosing party for the purposes of this Agreement.

    (b)  Each party agrees that it will not make use of the other party's
         Confidential Information, nor will it disseminate or in any way
         disclose such information to any person, firm or business, except in
         each case as authorized by this Agreement and then only to the extent
         necessary for performance of this Agreement. Each party agrees that it
         will disclose Confidential Information of the other party only to those
         of its employees and individual independent contractors who need to
         know such information to perform their duties in connection with the
         performance of this Agreement and who are bound by an obligation of
         confidentiality with respect thereto no less restrictive than the
         receiving party's obligation hereunder. Each party agrees that it will
         protect all Confidential Information of the other party from
         unauthorized use, access or disclosure with the same

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         degree of care as it protects its own confidential information of like
         nature, and in no case less than reasonable care.

    (c)  The receiving party's obligations with respect to any portion of the
         Confidential Information of the disclosing party shall terminate when
         the receiving party can show that (i) the Confidential Information was
         in the public domain at the time it was communicated to the receiving
         party by the disclosing party; (ii) it entered the public domain
         subsequent to the time it was communicated to the receiving party by
         the disclosing party through no fault of the receiving party; (iii) it
         was in the receiving party's possession free of any obligation of
         confidence at the time it was communicated to the receiving party by
         the disclosing party; (iv) it subsequently came into the receiving
         party's possession from a third party free of any obligation of
         confidence to the disclosing party; or (v) it was developed by
         employees or agents of the receiving party independently of and without
         reference to any Confidential Information communicated to the receiving
         party by the disclosing party. In addition, Section 4(b) will not be
         construed to prohibit any disclosure to the extent that it is (x)
         necessary to establish the rights of either party under this Agreement;
         or (y) required by the valid order or subpoena of a court or other
         governmental body or otherwise required by law, provided that the party
         required to make such disclosure notifies the other party promptly and
         in writing and reasonably cooperates with the other party in any effort
         to contest or limit the scope of such disclosure.

    (d)  Upon termination or expiration of this Agreement, each party shall
         promptly return or destroy all Confidential Information disclosed by
         the other party, and, upon request of the other party, shall promptly
         certify in a writing signed by an officer that all such materials of
         the requesting party have been returned or destroyed.

5.  END-USER AGREEMENTS

    (a)  GMI will use [**] efforts to protect InterVoice-Brite's rights in
         the Systems and Software by requiring that each end-user agreement with
         GMI's customers of InterVoice-Brite's Systems and/or Software or
         Integrated Products ("Customers") will contain terms at least as
         protective of and beneficial to InterVoice-Brite as the following
         provisions in order to protect InterVoice-Brite's proprietary rights:

         Customer is granted a non-exclusive license to use the Software in
         accordance with the limitations set forth in the end user agreement and
         so long as paid for in advance of use. Customer acknowledges that
         System may incorporate components which insure that Software can only
         be used in accordance with the rights licensed under the end user
         agreement. All copies of the Software remain the property of
         InterVoice-Brite or its affiliates or suppliers. Customer will not
         modify, reverse engineer, decompile, disassemble, or derive source code
         from the Software. Customer shall not sublicense, assign or otherwise
         transfer the Software except pursuant to a transfer of all or
         substantially all of its business, whether by merger, sale of assets,
         sale of stock or otherwise.

         Customer agrees that information (including Software) furnished it by
         InterVoice-Brite marked as confidential or proprietary will be accepted
         by Customer subject to substantially the same terms and conditions that
         govern the exchange of Confidential Information by the parties under
         this Agreement.

         Upon Customer's material breach of the terms of the above license or
         other restrictions concerning confidentiality or proprietary rights,
         GMI may terminate the license at any time by written notice to
         Customer.

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         GMI, its licensors and suppliers retain all proprietary rights in all
         designs, engineering details and other data pertaining to the
         InterVoice-Brite System and Software and to all discoveries,
         inventions, patent rights, trade secrets, know-how and other
         proprietary data arising out of work done by or on behalf of GMI, its
         licensors and suppliers in connection with designing, manufacturing,
         servicing, installing and testing the System and Software, including
         the sole right to manufacture and market the System and Software.
         Customer agrees to hold the System and Software subject to such
         reservations.

    (b)  Any warranty in excess of that provided to GMI under this Agreement
         provisions pertaining to Systems and Software in GMI's Customer
         agreements must be approved in writing by InterVoice-Brite, which
         approval will not be unreasonably withheld.

6.  INDEMNIFICATION

    (a)  InterVoice-Brite will indemnify, hold harmless and defend GMI at
         InterVoice-Brite's own expense against any claim, suits, damages,
         liabilities, costs, and expenses (including reasonable attorneys fees)
         to the extent incurred because of any third party claim that any use or
         license of any System or Software as provided by InterVoice-Brite
         hereunder, [**]; provided that GMI promptly notifies InterVoice-Brite
         of any such claim after receiving service of process, provides
         reasonable assistance to InterVoice-Brite and allows InterVoice-Brite
         to control any resulting litigation and/or settlement negotiations.
         InterVoice-Brite shall have no obligation with respect to any such
         claim of infringement based upon GMI's modification of any System or
         Software or their combination, operation or use with apparatus, data or
         computer programs not furnished by InterVoice-Brite if the alleged
         infringement would have been avoided absent such modification,
         combination, operation or use. If a claim of infringement described in
         this paragraph does occur, or in InterVoice-Brite's opinion is likely
         to occur, InterVoice-Brite will, at its option and expense, (i) modify
         the System or Software so that it is no longer infringing while
         performing substantially the same function, (ii) obtain for GMI the
         right to continue using the System or Software or (iii) if (i) and (ii)
         are not reasonably procurable, require GMI to return the System or
         Software in exchange for a refund of its purchase price less
         depreciation based upon a [**] basis.

    (b)  GMI will indemnify, hold harmless and defend InterVoice-Brite at GMI's
         own expense against any claim, suit, damages, liabilities, costs and
         expenses (including reasonable attorneys fees) to the extent incurred
         because of any third party claim that use or license of any [**];
         provided that InterVoice-Brite promptly notifies GMI of any such claim
         after receiving service of process, provides all reasonable assistance
         to GMI and allows GMI to control any resulting litigation and/or
         settlement negotiations.

    (c)  Except to the extent InterVoice-Brite is obligated to defend and
         indemnify GMI pursuant to Section 6(a), or to the extent
         InterVoice-Brite is held liable under any final judgment thereunder,
         GMI shall, at its expense, defend, indemnify and hold InterVoice-Brite
         harmless from and against any action brought by a third party against
         InterVoice-Brite to the extent that the action is based upon a claim
         arising from or related to [**], and shall pay those costs and damages
         finally awarded against InterVoice-Brite, or those costs and damages
         agreed to in a monetary settlement of such action, provided that
         InterVoice-Brite (a) promptly notifies GMI in writing of the action,
         (b) gives GMI sole control of the defense thereof and all related
         settlement negotiations, and (c) cooperates with GMI and, at GMI's
         request and expense, assists in such defense. Without limiting the
         foregoing, InterVoice-Brite will have the right to participate in any
         such defense at its cost and subject to GMI's ultimate authority and
         control.

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    (d)  This Section 6 states the entire liability and sole remedy of the
         parties with respect to infringement of any patent, copyright, trade
         secret or other proprietary right arising under or in connection with
         this Agreement.

7.  MARKETING AND SUPPORT

     (a) GMI will use [**] efforts to pursue and promote sales of Integrated
         Systems and license of the Software, whether on a stand-alone basis or
         as part of an Integrated System, to its customers who have use for such
         Integrated Systems or Software and in a manner that reflects favorably
         on the good will and reputation of the parties.

    (b)  Where applicable in GMI's sole reasonable discretion, GMI will use
         [**] efforts to (i) define and describe each GMI Customer's
         application development requirements, (ii) develop Custom Call Flows to
         satisfy such requirements, and (iii) install, test and obtain Customer
         acceptance of Systems and Software or Integrated Systems sold or
         licensed to such GMI Customer.

    (c)  Where applicable in GMI's sole reasonable discretion, GMI will use [**]
         efforts to (i) define and describe modifications to Custom Call Flows
         requested by a GMI Customer, (ii) develop such modifications to Custom
         Call Flows, and (iii) install, test and obtain customer acceptance of
         such modifications to Custom Call Flows.

    (d)  GMI, [**], shall maintain adequate supplies of promotional materials
         and documentation to promote and sell Systems and/or Software as well
         as the Integrated Systems in accordance with this Agreement.

    (e)   InterVoice-Brite shall provide GMI support as provided in Exhibit E
          (Support). GMI shall be responsible for Level 1 and Level 2 technical
          support (as defined in Schedule E) related to any System and/or
          Software sublicensed by GMI in accordance with this Agreement.
          InterVoice-Brite shall be responsible for the provision of Level 3
          technical support (as defined in Schedule E) to GMI with respect to
          such Systems and/or Software.

    (f)  GMI will maintain a development system (as described in the Price List)
         in a standard InterVoice-Brite configuration with a valid RealCare
         Agreement.

    (g)  GMI may request, and upon request InterVoice-Brite will provide,
         installation services, applications development services, maintenance
         and repair services, and other services to GMI and GMI Customers not
         provided pursuant to Exhibit E at InterVoice-Brite's then current
         terms, conditions and prices.

    (h)  GMI shall at all times during the Term of this Agreement, at its own
         cost and expense, carry and maintain comprehensive general liability,
         errors and omissions, automobile liability and workers compensation
         insurance coverage in amounts reasonably acceptable to
         InterVoice-Brite. GMI shall forward to InterVoice-Brite certificates of
         such insurance issued by the insuring carrier or carriers. The
         certificate(s) shall provide that [**] prior written notice of
         cancellation of, or material change or exclusions in the policy to
         which certificate(s) relate shall be given to InterVoice-Brite. GMI
         shall not commence any work hereunder until the obligations of GMI with
         respect to insurance have been fulfilled. The fulfillment of such
         obligations, however, shall not otherwise relieve GMI of any liability
         assumed hereunder or in any way modify GMI's obligations to indemnify
         InterVoice-Brite. GMI shall require its subcontractors who may enter
         upon InterVoice-Brite's premises to maintain insurance as described
         above.

8.  WARRANTY

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    Each System and Software is warranted free from defects in design, material
    and workmanship for [**] after the date of shipment. InterVoice-Brite's
    warranty is contingent upon use and application of the System and Software
    in accordance with applicable Documentation and specifications and does not
    cover repair or replacement caused by: (i) failure to provide a suitable
    environment prescribed by InterVoice-Brite; (ii) neglect, accident, disaster
    (including water, wind and lightning), transportation or vandalism; (iii)
    alterations or modifications which are not approved by InterVoice-Brite;
    (iv) attachments, machines or accessories not provided by or approved by
    InterVoice-Brite; or (v) maintenance or repair not performed by
    InterVoice-Brite. InterVoice-Brite shall, at its option, repair or replace
    any defective System or Software reported to InterVoice-Brite during the
    warranty period. GMI acknowledges that InterVoice-Brite has not made any
    representation or warranty (regarding the products and services which are
    the subject of this Agreement) which is not expressly set forth herein.
    EXCEPT AS SET FORTH HEREIN, INTERVOICE-BRITE DISCLAIMS ANY WARRANTY WITH
    RESPECT TO THE MERCHANTABILITY, DESIGN, CONDITION, DURABILITY, PERFORMANCE,
    QUALITY, CAPACITY OR FITNESS FOR A PARTICULAR PURPOSE OF SUCH SERVICES OR
    SYSTEMS OR SOFTWARE. GMI acknowledges and agrees that the pricing of the
    Systems, Software and services which are the subject of this Agreement
    reflects the intent of the parties to limit InterVoice-Brite's liability as
    provided herein.

9.    LIMITATION OF LIABILITY

    (a)  EXCEPT WITH RESPECT TO [**], IN NO EVENT WILL EITHER PARTY BE LIABLE TO
         THE OTHER FOR ANY CONSEQUENTIAL, INDIRECT, EXEMPLARY, SPECIAL OR
         INCIDENTAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF USE, BUSINESS
         INTERRUPTION, OR LOSS OR CORRUPTION OF DATA, OR FOR THE COST OF
         PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, INCURRED IN
         CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT, INCLUDING THE
         FURNISHING, PERFORMANCE OR USE OF THE SYSTEMS, SOFTWARE OR
         DOCUMENTATION PROVIDED HEREUNDER, WHETHER ALLEGED AS A BREACH OF
         CONTRACT OR TORTIOUS CONDUCT, INCLUDING NEGLIGENCE AND STRICT PRODUCT
         LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. [**], IN
         NO EVENT WILL EITHER PARTY'S TOTAL CUMULATIVE LIABILITY UNDER THIS
         AGREEMENT (OTHER THAN FOR PAYMENT OF LICENSE FEES, SUPPORT AND
         MAINTENANCE FEES, AND ANY OTHER AMOUNTS OWED TO INTERVOICE-BRITE UNDER
         THIS AGREEMENT) [**]. GMI AGREES THAT IN NO EVENT WILL ANY
         INTERVOICE-BRITE LICENSOR OR SUPPLIER HAVE ANY LIABILITY OF ANY KIND TO
         GMI UNDER OR IN CONNECTION WITH THIS AGREEMENT, AND ALL SUCH PARTIES
         ARE INTENDED BENEFICIARIES OF THIS SECTION.

         The foregoing limitations of liability are independent of any exclusive
         remedies for breach of warranty and shall apply even if any remedy
         available to the parties hereunder is found to have failed of its
         essential purpose. GMI acknowledges that the compensation to
         InterVoice-Brite provided in this Agreement reflects the allocation of
         risks between the parties under this Agreement, including the foregoing
         limitations on liability, and that InterVoice-Brite would not enter
         into this Agreement in the absence of these limitations on its
         liability.

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    (b)  Neither party shall be liable for any default or delays in delivery
         hereunder due to floods, riots, fires, strikes, accidents, delays of
         carriers, shortages of materials, government regulation enacted after
         the date of this Agreement, explosions, wars, acts or omissions of the
         other party or any other cause, whether similar or dissimilar to those
         listed, beyond the reasonable control of that party. If any such event
         occurs, the nonperforming party shall make reasonable efforts to notify
         the other party of the nature of any such condition and the extent of
         the delay.

10. TERMINATION

    (a)  This Agreement may be terminated by mutual consent or immediately upon
         written notice if any of the following events shall have occurred:

         (i)   Termination for Bankruptcy. This Agreement shall automatically be
               terminated upon the occurrence of any of the following events:
               either party shall apply for or consent to the appointment of or
               taking of possession by a receiver, custodian, trustee, or
               liquidator of itself or of all or a substantial part of its
               property, or make a general assignment for the benefit of
               creditors, or commence a voluntary case under the Federal
               Bankruptcy Code (as now or hereafter in effect) or any similar
               laws respecting debtors' and creditors' rights in any other
               jurisdiction, or fail to contest in a timely or appropriate
               manner or acquiesce in writing to any petition filed against it
               in an involuntary case under such Bankruptcy Code or any similar
               laws or any application for the appointment of a receiver,
               custodian, trustee, or liquidation of itself or of all or a
               substantial part of its property, or its reorganization, or
               dissolution or admit its inability to pay its debts as they
               become due. For purposes of this Section 10, the references to
               the parties hereto shall be deemed to include any firm or
               corporation controlling either party.

         (ii)  Termination for Breach. In the event that either party materially
               defaults in the performance of any of its duties and obligations
               hereunder (other than a default described in Section 10(a)(i)
               above), which default shall not be substantially cured within
               [**] after written notice is given to the defaulting party
               specifying the default. A payment default which is not cured
               within [**] after written notice is given by the non-defaulting
               party shall be deemed a material default.

    (b)  EFFECT OF TERMINATION.

         (i)   Wind Down; License Termination. During the [**] period beginning
               upon the effective date of any termination or expiration of this
               Agreement for any reason ("Wind Down Period"), all rights and
               obligations of the parties under this Agreement (other than those
               under Section 7(a) through 7(d) and Section 12(j)) will continue
               in accordance with, and subject to, the terms and conditions of
               this Agreement at the same prices and [**] as in effect in the
               last year of this Agreement in order to allow the parties to wind
               down their relationship. Upon expiration of the Wind Down Period,
               all licenses granted to GMI, and all support obligations of the
               parties, under this Agreement will immediately terminate, and all
               amounts payable to InterVoice-Brite hereunder shall become
               immediately due and owing. Except as permitted pursuant to
               Section 10 (b)(ii) (Permitted Uses), upon expiration of the Wind
               Down Period, GMI shall discontinue all further use of the
               InterVoice-Brite trademarks and all further use, reproduction and
               distribution of the Systems, Software, Integrated System and
               Documentation, and shall immediately return to InterVoice-Brite
               all copies of the Systems, Software, Integrated System and
               Documentation, and certify to InterVoice-Brite in a writing,
               signed by an officer of GMI, that it has fully complied with this
               requirement.

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         (ii)  Permitted Uses. GMI may keep a reasonable numbers of copies of
               the Software and Documentation solely for use by GMI in
               supporting Customers who have licensed the Integrated System.

         (iii) End-User Agreements. Each Customer to whom the Systems, Software
               and/or an Integrated System is licensed hereunder shall be
               permitted the continued use of such System or Software for the
               balance of the term, and in accordance with the provisions, of
               the applicable Customer agreement, provided that and so long as
               such Customer is not in default of its Customer agreement

         (iv)  Upon termination or expiration of the Wind Down Period, the
               rights and duties of the parties under Sections 1, 3(a), 3(g),
               3(h), 4, 6, 7(e), 8, 9, 10(b) and 12 (other than 12 (a) and 12
               (j)) shall survive such termination, except that Section 1(f)
               shall survive for the period set forth therein, and Sections 1(g)
               and 6 shall survive for [**] after the date of termination or
               expiration. GMI'S obligations, including payment obligations,
               with respect to Systems and Software delivered and services
               rendered prior to termination will not be effected by any
               termination of this Agreement.

11. SOURCE CODE ESCROW AND LICENSE.

    Promptly after execution of this Agreement and in accordance with the Escrow
    Agreement, attached hereto as Schedule F executed by the parties
    concurrently with this Agreement, InterVoice-Brite shall deliver the
    Software and Documentation ("Deposit Materials") to the identified escrow
    company to be held in escrow at GMI's expense. Subject to the terms and
    conditions of this Agreement and the Escrow Agreement, InterVoice-Brite
    grants to GMI upon release of the Deposit Materials a perpetual,
    non-exclusive, non-transferable, non-sublicensable license to the Deposit
    Materials to allow GMI to maintain, and correct errors in the Software, and
    otherwise provide support to GMI customers of the Software (but not to
    otherwise modify or create derivative works of the Deposit Materials);
    provided that GMI may exercise this license to the Deposit Materials with
    respect to the Software if, only if, and only to the extent that at any time
    during the term of this Agreement InterVoice-Brite terminates the sales
    and/or support of the Software and Systems or ceases to do business (a
    "Release Condition"), and GMI obtains the Deposit Materials pursuant to the
    terms and conditions of the Escrow Agreement, and further provided that GMI
    may exercise this license to the Deposit Materials if, and only if, it is
    not then in material breach of this Agreement.

12. MISCELLANEOUS

    (a)   USE OF GMI'S NAME AND TRADEMARKS. GMI grants to InterVoice-Brite the
          right to disclose on its web site and in its advertising, marketing
          and public relations materials that GMI is a licensee of the
          Software and to include in any such disclosure information about GMI,
          subject in each case to the prior written approval of GMI, which
          approval shall not be unreasonably withheld or delayed. Failure to
          obtain InterVoice-Brite's prior written consent of press releases
          shall be considered a material breach by InterVoice-Brite hereunder.
          Solely for the purpose of the foregoing, GMI grants to
          InterVoice-Brite the worldwide, non-exclusive, non-transferable
          (except as permitted under Section 12(e) (Assignment)),
          non-sublicensable and limited license to use and reproduce GMI
          trademarks on InterVoice-Brite's web site and in its advertising,
          marketing and public relations materials. InterVoice-Brite agrees to
          state in appropriate places on all materials using GMI trademarks that
          such trademarks are the trademarks of GMI, and to include the symbol
          (TM) or (R) as appropriate. InterVoice-Brite agrees not to take any
          action inconsistent with GMI's ownership of GMI trademarks and further
          agrees not to adopt, use or attempt to register any trademarks or
          trade names that are confusingly similar to GMI trademarks or in such
          a way as to create combination marks with GMI trademarks. Any

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         reproduction of a GMI trademark shall be a true reproduction, and
         samples of all materials that use GMI trademarks shall be provided to
         GMI upon request. At GMI's request, InterVoice-Brite will modify or
         discontinue, in whole or in part, any use of GMI trademarks if, in
         GMI's sole discretion, InterVoice-Brite's use of GMI trademarks does
         not comply with GMI's then-current trademark usage policy and
         guidelines.

    (b)  NON-SOLICITATION.

         GMI and InterVoice-Brite agree that during the period beginning on the
         Effective Date ending [**] after termination or expiration of this
         Agreement, neither party shall actively solicit any employee(s) of the
         other party for employment or consulting services or otherwise
         encourage any employee(s) to leave the employment of the other party.
         The parties are agreeing to this non-solicitation provision with the
         understanding that each party has invested considerable time and money
         in training its employees and has a strong interest in retaining its
         employees. Further, each party acknowledges and agrees that the
         employees of the other have knowledge of information confidential and
         proprietary to the other that this provision is intended to protect.
         The restriction set forth in this Section 12 (b) shall not apply to the
         terminating party in the event that this Agreement is terminated
         pursuant to Section 10(a).

    (c)  GOVERNING LAW

         This agreement shall be governed by and interpreted in accordance with
         the laws of the State of Texas applicable to contracts to be executed
         and performed entirely within such State. The parties agree that the
         United Nations Convention on Contracts for the International Sale of
         Goods is specifically excluded from application to this Agreement.

    (d)  ENTIRE AGREEMENT

         This Agreement and the exhibits and schedules hereto, together with any
         accepted purchase orders, and the GMI OEM Agreement and the Joint
         Development and Co-Marketing Agreement between the parties, both of
         even date herewith, constitute the entire agreement between the parties
         with respect to the strategic relationship between them. This Agreement
         supersedes, and the terms of this Agreement govern, any prior or
         collateral proposals or agreements with respect to the subject matter
         hereof. This Agreement may only be modified by a written agreement
         signed by authorized representatives of each party.

    (e)  ASSIGNMENT

         Neither this Agreement nor any rights or obligations under it may be
         assigned without the other party's prior written consent except
         pursuant to a transfer of all or substantially all of a party's
         business and assets, whether by merger, sale of assets, sale of stock,
         or otherwise. Any attempted assignment or transfer in violation of the
         foregoing will be void. Subject to the above restriction on assignment,
         this Agreement shall inure to the benefit of and bind the successors
         and assigns of the parties.

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    (f)  NON-WAIVER

         Failure or delay on the part of either party to exercise any power,
         right, privilege or remedy hereunder shall not constitute a waiver
         thereof. A waiver of a default hereunder shall not operate as a waiver
         of any other default or of the same type of default on a future
         occasion.

    (g)  NO AGENCY CREATED

         The relationship of the parties under this Agreement shall be and at
         all times remain one of independent contractors, and the parties shall
         always represent themselves as such. This Agreement shall not be
         construed as creating an employee/employer, agency, partnership or
         joint venture between the parties, or authorize one party to make any
         agreement on behalf of the other party. Each party is responsible for
         independently managing, directing and performing its obligations under
         this Agreement.

    (h)  NOTICES

         All notices and other communications pertaining to this Agreement shall
         be in writing and shall be either (i) delivered in person, (ii) sent by
         first class registered or certified mail, postage prepaid, return
         receipt requested, or (iii) sent by major commercial overnight courier,
         in each case properly posted to the other party at the address set
         forth above. All such notices, consents, approvals and reports shall be
         deemed given at the time of actual delivery in person, three (3)
         business days after deposit in the mail as set forth above, or one (1)
         day after delivery to an overnight air courier service, as applicable.
         All notices or communications from InterVoice-Brite to GMI pertaining
         to this Agreement shall be delivered to the address set forth in the
         introduction of this Agreement with a copy to its General Counsel. All
         notices or communications from GMI to InterVoice-Brite pertaining to
         this Agreement shall be addressed as follows: Corporate Secretary,
         17811 Waterview Parkway, Dallas, TX 75252. Either party may change its
         address from time to time by notice to the other party given in
         accordance with this Section 12(h).

    (i)  CONFIDENTIALITY OF THIS AGREEMENT

         Either party may disclose its relationship with the other party, but
         neither may disclose the terms of this Agreement to anyone other that
         its attorneys, accountants and other advisors, who in each case agree
         to maintain the confidentiality of the terms of this Agreement or
         subject notice and execution of a non-disclosure agreement by the third
         party in connection with a financing or transfer of all or
         substantially all of its business or assets, whether by sale, merger or
         other combination, except pursuant to a mutually agreeable press
         release which shall be issued by the parties promptly following
         execution hereof, or as otherwise approved by the other party in
         writing or required by law.

    (j)  EXCLUSIVITY.

         During the Term, GMI will not directly or indirectly distribute,
         develop or have developed any product or functionality substantially
         similar to all or any part of the OneVoice VoiceXML Media Gateway, as
         more particularly described in the document of the same name executed
         concurrently herewith.

         Except as otherwise set forth in this section 12 (j), each party
         acknowledges that this Agreement does not create an exclusive agreement
         between the parties. Either party may design, develop, manufacture,
         acquire or market competitive products or services.

    (k)  AUTHORITY

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<PAGE>

         Each party represents that it has full power to enter into and perform
         this Agreement, and the person signing this Agreement on such party's
         behalf has been duly authorized and empowered to enter in this
         Agreement.

    (l)  DISPUTE RESOLUTION

         The parties will attempt in good faith to informally resolve any
         dispute arising out of or relating to this Agreement according to the
         following procedure. Upon written request of a party identifying a
         dispute, each party will designate a management representative with the
         responsibility and authority to resolve the dispute. The designated
         management representatives will initially meet within fifteen (15) days
         after the request is received from the requesting party. At this first
         meeting, the designated management representatives will identify the
         scope of the dispute and the information needed to discuss and attempt
         to resolve the dispute. These management representatives will then
         gather relevant information regarding the dispute and will meet to
         discuss the issues and negotiate in good faith to resolve the dispute.
         Such second meeting will occur within fifteen (15) days after the
         initial meeting. Nothing in this Section 12(l) will restrict the right
         of either party to apply to a court of competent jurisdiction for
         injunctive relief or damages at any time. However, the right of either
         party to file a lawsuit does not abrogate each party's obligations
         under this Section 12(l).

         Should any dispute, claim or controversy remain unresolved at the end
         of the time periods set out in the paragraph above, then all remaining
         matters shall be referred to an office of J.A.M.S located in or near
         the city of the party that did not initiate the dispute for mediation,
         that is, an informal, non-binding conference or conferences between the
         parties in which a retired judge or justice for the J.A.M.S panel will
         seek to guide the parties to a resolution of the dispute between them.

         No provision of, or the exercise of any rights under this Section 12(l)
         shall limit the right of any party to obtain provisional or ancillary
         remedies such as injunctive relief or the appointment of a receiver
         from any court having jurisdiction before, during or after the pendency
         of any mediation. The institution and maintenance of an action for
         pursuit of provisional or ancillary remedies shall not constitute a
         waiver of the right of any party, including the plaintiff, to submit
         the controversy or claim to mediation.

    (m)  REMEDIES.

         The parties acknowledge and agree that any actual or threatened breach
         of this Agreement will constitute irreparable harm for which monetary
         damages would be an inadequate remedy, and that in such event the
         non-breaching party shall be entitled to obtain immediate injunctive
         relief to protect its rights under this Agreement. If GMI continues to
         use or sell the Systems or Integrated Systems or sublicense the
         Software or Documentation after its right to do so has terminated or
         expired, InterVoice-Brite will be entitled to immediate injunctive
         relief without the requirement of posting bond, including an order
         directing that any copies of the System, Integrated System, Software or
         Documentation, or any portion thereof, that GMI attempts to import into
         any country or territory be seized, impounded and destroyed by customs
         officials. If any legal action is brought to enforce this Agreement,
         the prevailing party will be entitled to recover its reasonable
         attorneys' fees and costs.

    (n)  SEVERABILITY

         If any term, condition, or provision in this Agreement is found by a
         court of competent jurisdiction to be invalid, unlawful or
         unenforceable to any extent, the parties shall endeavor in good faith
         to replace such provision with a provision that will preserve, as far
         as possible, the purposes intended by the parties under the provision
         held invalid, unlawful or unenforceable. If the parties fail to agree
         on such an amendment, the invalid, unlawful or unenforceable provision
         shall be changed and interpreted so as to best accomplish the
         objectives of such provision within the limits of applicable law.

    (o)  HEADINGS

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<PAGE>

         The section headings appearing in this Agreement are inserted only as a
         matter of convenience and in no way define, limit, construe or describe
         the scope or extent of such section, or in any way affect this
         Agreement.

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<PAGE>

    (p)  COUNTERPARTS

         This Agreement may be executed in two or more counterparts, each of
         which will be considered an original, but all of which together will
         constitute one and the same instrument. To expedite order processing,
         the parties may treat faxed counterparts of this Agreement (including
         signed counterparts) as originals; nevertheless, either party may
         require the other to exchange original signed documents.

    (q)  COMPLIANCE WITH LAWS

         (i)   LOCAL LAWS. InterVoice-Brite and GMI shall comply with all
               applicable laws, regulations and other legal requirements of, and
               shall at its sole expense obtain and maintain the governmental
               authorizations, registrations and filings required by, any
               jurisdiction in connection with the execution or performance of
               this Agreement.

         (ii)  UNLAWFUL PAYMENTS. Neither InterVoice-Brite nor GMI will use any
               payment or other benefit derived from this Agreement to offer,
               promise or pay any money, gift or other thing of value to any
               person for the purpose of influencing official actions or
               decisions with respect to this Agreement, while knowing or having
               reason to know that any portion of such money, gift or thing
               will, directly or indirectly, be given, offered or promised to
               (i) an employee, officer, or other person acting in an official
               capacity for any government or its instrumentalities, or (ii) any
               political party, party official or candidate for political
               office.

         (iv)  EXPORT CONTROLS. InterVoice-Brite hereby acknowledges and agrees
               that it will not export or re-export the Software, any System,
               the Integrated System or the Documentation supplied by
               InterVoice-Brite, or any part thereof, directly or through third
               parties, in contravention of any export laws, regulations or
               decrees of the United States government or any agency thereof.

    (r)  U.S. GOVERNMENT END USERS. Any software provided under this Agreement
         is commercial computer software developed exclusively at private
         expense, and in all respects is proprietary data belonging to
         InterVoice-Brite and/or its licensors and suppliers. All software is a
         "commercial item" as that term is defined in 48 C.F.R. 2.101,
         consisting of "commercial computer software" and "commercial computer
         software documentation" as such terms are used in 48 C.F.R. 12.212 and
         227.7202. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1
         through 227.7202-4, all U.S. Government end users acquire the software
         only as commercial items and with only those rights as are granted to
         all other Customers pursuant to the terms and conditions of this
         Agreement. Unpublished rights are reserved under the copyrights laws of
         the United States.

<TABLE>
<CAPTION>
===================================================== ================================================
            FOR INTERVOICE-BRITE, INC.                             FOR GENERAL MAGIC, INC.
----------------------------------------------------- ------------------------------------------------
<S>                                                   <C>

  /s/ Rob-Roy J. Graham                                   K.M. Layton
----------------------------------------------------- ------------------------------------------------
                     Signature                                            Signature

      Rob-Roy J. Graham                                   Kathie Layton
----------------------------------------------------- ------------------------------------------------
                    Name (Type)                                          Name (Type)
      CFO                                  3/28/02        President/CEO                     3/28/02
----------------------------------------------------- ------------------------------------------------
Title                                        Date     Title                                      Date

===================================================== ================================================
</TABLE>

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PROPRIETARY AND CONFIDENTIAL INFORMATION OF INTERVOICE-BRITE, INC.

<PAGE>

                                   SCHEDULE A

                                   PRICE LIST

                                   IVB GATEWAY

                         STANDARD PRICING [**] SCHEDULE

Product List Pricing
VXML Gateway
General Magic, Inc.

                                   [**]
SPAN BASED PRICING                STATUS

----------------------------------------------------
Voice XML Gateway
(basic telephony support)

SW
         Per Span (24 ports):         [**]

HW
         2 Spans (48 ports):          [**]
         4 Spans (96 ports):          [**]

----------------------------------------------------

----------------------------------------------------
Speech Access -- Speech Recognition

SpeechWorks
         Per Span (24 ports):         [**]

Nuance
         Per Span (24 ports):         [**]

HW
        Resource Card (per 48 ports): [**]

----------------------------------------------------

DESCRIPTION OF IVB GATEWAY. The license granted to GMI under this Agreement
permits GMI, among other things, to reproduce and distribute a GMI-branded
version of the IVB Gateway that is VoiceXML 2.0 compliant and that has been
enhanced to reflect GMI's look and feel at InterVoice-Brite's [**] for the IVB
Gateway and related support, less [**] reflected in above. This version of the
VoiceXML Gateway is expected to be available in [**].

ANNUAL END USER REALCARE AND SSP FEES:

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<PAGE>
RealCare Fees:     [**] of the fees paid with respect to each accepted purchase
                   order
SSP Fees:          [**] of the fees paid with respect to each accepted purchase
                   order

ANNUAL GMI REALCARE AND SPP FEE SCHEDULE FOR INITIAL SOFTWARE AND BOARDS [**]
FOR USE BY GMI REFERENCED IN SECTION 3(m):

$[**]

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        RESPECT TO THE OMITTED PORTIONS.

<PAGE>

                                   SCHEDULE B

                                GMI [**] SCHEDULE
                                  CONFIDENTIAL

1.      [**] schedule for the Base Systems and components of the C Group as
        identified on the Price List. [**] does not apply to development or
        demonstration systems. [**] only applies to retail list priced Systems
        and Software included in the C Group and may not be taken [**] offered
        by InterVoice-Brite, unless otherwise specified by InterVoice-Brite.

<TABLE>
<CAPTION>
2.      Step                        Dollar Volume                       [**]
        ----                        -------------
                          (24 month schedule, dollar sales)
<S>                            <C>                                      <C>
         1                            0      -   $   200,000                [**]
         2                     $   200,001   -   $   500,000                [**]
         3                     $   500,001   -   $   750,000                [**]
         4                     $   750,001   -   $1,000,000                 [**]
         5                     $1,000,001+                                  [**]
</TABLE>

3.      GMI has projected that during the initial [**]. Term of this Agreement,
        GMI's sales volume of the systems, software licenses and services set
        forth in Schedule A, based on the purchase prices after any applicable
        [**], will be [**], which qualifies GMI for a Step 1 discount level.
        INTERVOICE-BRITE shall permit GMI to purchase equipment and software
        licenses during the initial [**] of this Agreement at the [**] for
        the initially projected sales volume.

4.      At the end of each [**] period for so long as this Agreement remains in
        effect, GMI and INTERVOICE-BRITE will review the performance of GMI
        against the forecast projection and the outlook for the [**]. Upon
        completion of the review by GMI and INTERVOICE-BRITE, GMI and
        INTERVOICE-BRITE will mutually agree to [**] for the ensuing [**].

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<PAGE>

                                   SCHEDULE C

                                AGREED COUNTRIES

<TABLE>
<CAPTION>
------------------------------------------------------------------------------------------
COUNTRY                    HOMOLOGATED PROTOCOL TYPE                BOARD TYPE
------------------------------------------------------------------------------------------
<S>                        <C>                                  <C>
------------------------------------------------------------------------------------------
[**]                                 MFCR2                              E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 3 MB & DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                       AI5 Type 4 MB
------------------------------------------------------------------------------------------
[**]                                 Analog                       AI5 Type 4 DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 MFCR2                              E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                   T1                               T1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 MFCR2                              E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                  SS7                               E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 MFCR2                              E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 1 MB & DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 2 MB & DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 7 MB & DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                   T1                               T1
------------------------------------------------------------------------------------------
[**]                                  ISDN                              T1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 2
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                   R2                               E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                   T1                               T1
------------------------------------------------------------------------------------------
[**]                                  ISDN                              T1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 2 MB & DB
------------------------------------------------------------------------------------------
</TABLE>

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<PAGE>

<TABLE>
<S>                        <C>                                  <C>
------------------------------------------------------------------------------------------
[**]                                 Analog                             E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 MFCR2                              E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 6 MB & DB
------------------------------------------------------------------------------------------
[**]                                  DDI                               E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 1 MB & DB
------------------------------------------------------------------------------------------
[**]                                  DDI                               E1
------------------------------------------------------------------------------------------
[**]                                 Analog                       AI5 Type 1 MB
------------------------------------------------------------------------------------------
[**]                                 Analog                       AI5 Type 1 DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog
------------------------------------------------------------------------------------------
[**]                                   E1                               E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 1 MB & DB
------------------------------------------------------------------------------------------
[**]                                   E1                               E1
------------------------------------------------------------------------------------------
[**]                                   E1                               E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 1 MB & DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 5 MB & DB
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                   R2                               E1
------------------------------------------------------------------------------------------
[**]                                 Analog                     AI5 Type 2 MB & DB
------------------------------------------------------------------------------------------
[**]                                  CAS                               E1
------------------------------------------------------------------------------------------
[**]                                EuroISDN                            E1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                   T1                               T1
------------------------------------------------------------------------------------------
[**]                                 Analog                         AI5 Type 1
------------------------------------------------------------------------------------------
[**]                                 MFCR2                              E1
------------------------------------------------------------------------------------------
</TABLE>

The listed countries have the CP Telephony interfaces listed under protocol type
Homologated for the referenced countries.

Contact InterVoice-Brite sales support with specific CP or country homologation
questions.

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<PAGE>

                                   SCHEDULE D

                                  GMI PRODUCTS

magicTalk(R) Enterprise Platform

<PAGE>

                                   SCHEDULE E

                            INTERVOICE-BRITE SUPPORT

1.      SUPPORT.

        1.1 BY GMI. GMI will be solely responsible for providing first-level and
second-level support to each End User who contracts and pays for such service.
First-level and second level support shall include at a minimum those services
detailed in Section 2 below.

        1.2 BY INTERVOICE-BRITE. Subject to the terms and conditions of this
Agreement, including the payment of mutually agreed applicable fees for remedial
maintenance services ("RealCare Services") and SSP Services for the Systems and
Software, pursuant to Section 7(e) of the Agreement, InterVoice-Brite will use
[**] efforts to provide to GMI third-level support with respect to End Users,
and direct support and training services to GMI for the Systems and Software as
described in this Schedule E. InterVoice-Brite will be responsible for providing
these services only to GMI, and not directly to the End Users or to GMI
subdistributors, unless the End User or subdistributor contracts directly with
InterVoice-Brite for support services.

        1.3 INTERVOICE-BRITE shall provide RealCare Services [**] for the [**]
after license of the Systems and Software (whether privately branded or not),
and [**] at the rate specified in Schedule of this Agreement. SSP Services [**]
and must be purchased prior to provisions of such SSP Services. Provision of SSP
Services will require payment of SSP fees specified in Schedule A of this
Agreement. GMI shall elect on behalf of each End User to receive RealCare
Services or RealCare Services and SSP Services with respect either to all or
none of the licenses for the Systems and Software granted pursuant to this
Agreement. Should GMI elect with respect to any End User not to receive or not
to renew its right to receive RealCare Services and/or SSP Services, and
subsequently desire to initiate or renew such services, GMI shall pay to
InterVoice-Brite an amount equal to the unpaid RealCare Services and/or SSP fees
that would have been due for the period during which RealCare Services and/or
SSP Services were not received.

2.      GMI SUPPORT SERVICES.

        2.1 GMI shall offer, at a minimum, the following first level support
services to each End User who sublicenses the Systems and/or Software from GMI,
and shall provide such services to each End User who contracts and pays for such
services:

               (a) direct response to all inquiries by designated End User
personnel with respect to installation, operation, performance, features or
functionality of the Systems and Software;

               (b) direct response to all inquiries by designated End User
personnel with respect to errors or deficiencies in the performance of the
Systems and Software;

               (c) diagnosis and resolution of each such reported error or
deficiency by reference to the Documentation, to InterVoice-Brite's technical
support information database or to other materials made available by
InterVoice-Brite to GMI for such purposes; and

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<PAGE>

               (d) communication of any work-around or correction of the error
or deficiency the designated personnel of the End User.

        2.2 If, after using [**] efforts, GMI is unable to diagnose or resolve a
reported error or deficiency in the performance of the Systems and/or Software,
it shall immediately report the matter to InterVoice-Brite, deliver to
InterVoice-Brite the information and data reasonably necessary to enable
InterVoice-Brite to reproduce and correct the error or deficiency, and deliver
to GMI for delivery by GMI to the End User of any resolution provided by
InterVoice-Brite in response.

        2.3 GMI shall also offer the following services to End Users who receive
the Systems and/or Software from GMI, and shall provide such services to each
End User who contracts and pays for such services:

               (a) regular training for designated End User personnel on the
features, functionality, installation and operation of the Systems and Software;
and

               (b) prompt distribution to the End User of all Updates that
InterVoice-Brite may make available to GMI for distribution during the Term of
this Agreement, provided, however, that the End User must be current in its
payment of all applicable Maintenance and Support Fees for the period during
which the Update is released. In order for an End User to receive Updates and
Upgrades for the Systems and Software, GMI must elect on behalf of such End User
purchase of SSP Services.

3.      INTERVOICE-BRITE REALCARE SERVICES AND SSP SERVICES.

        3.1 Commencing upon GMI's receipt of the Systems and/or Software, and
for so long as GMI is current in the payment of all RealCare Services,
InterVoice-Brite will provide to GMI the RealCare Services described in this
Schedule:

                (a) TELEPHONE SUPPORT. InterVoice-Brite will provide telephone
support services to GMI's designated support contacts from 8:30 a.m. to 5:30
p.m. Central Standard Time (site specific times 8:30 AM to 5:30 PM), Monday
through Friday, excluding regularly scheduled InterVoice-Brite holidays.
Telephone support will consist of the following:

                      (i) Clarification of functions and features of the Systems
and, guidance in the installation, operation and performance of the Systems and
Software, and clarification of the Documentation; and

                (b) Assistance in diagnosing and resolving suspected Errors in
the Systems and Software. "Error" means a reproducible defect or deficiency in
the Systems and Software that causes the Systems and Software not to operate
[**] and that, despite GMI's [**] efforts, cannot be resolved by reference to
the Documentation, to InterVoice-Brite's technical support information database
or to other materials made available by InterVoice-Brite to GMI for such
purposes.

        3.2 RESOLUTION OF ERRORS. InterVoice-Brite will use [**] efforts to
acknowledge GMI's report of an Error within [**], and to initially respond to
the report within [**] with a course of action to verify and resolve the
reported Error. InterVoice-Brite will prioritize reported Errors in consultation
with GMI, and will use commercially reasonable efforts to provide a prompt
resolution to each reported Error. Resolution may include: (a) a determination
that the Error is not reproducible; (b) a determination that the Error is an
enhancement request; (c) guidance on the installation,

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<PAGE>

function and operation of the Systems and Software; (d) the creation of a
workaround for an Error in the Systems and/or Software, as applicable; or (e)
the creation of modifications to the Systems and/or Software, as applicable,
that enable the temporary or permanent correction of an Error therein.
InterVoice-Brite will provide GMI reasonable access to its Error tracking
database so that InterVoice-Brite may determine the status of InterVoice-Brite's
progress with respect to Errors reported by GMI. InterVoice-Brite shall either
resolve the Error or provide a workaround acceptable to GMI.

        3.3 PLACE OF PERFORMANCE. The RealCare Services provided by
InterVoice-Brite hereunder shall be performed remotely from InterVoice-Brite's
facilities in the United States. Upon GMI's request, and subject to
availability, InterVoice-Brite may elect to furnish qualified personnel for
on-site assistance to GMI or End Users to resolve Errors in the Systems and
Software. In such event, GMI shall pay InterVoice-Brite at its [**] for the time
of required personnel and [**] InterVoice-Brite for reasonable [**] of such
personnel incurred in rendering the requested assistance.

        3.4 SERVICE LIMITATIONS. InterVoice-Brite will have no obligation with
respect to any Error arising out of use of the Systems and Software other than
in accordance with this Agreement. In addition, InterVoice-Brite will have no
obligation with respect to any Error not attributable to InterVoice-Brite,
including but not limited to an Error resulting from or related to any of the
following causes: (a) installation or use of the Systems and/or Software other
than in accordance with the Documentation; (b) any alteration of, modification
of or addition to, or attempted alteration of, modification of or addition to
the Systems and/or Software undertaken by other than InterVoice-Brite or its
authorized representatives; (c) accident, neglect, failure or fluctuation of
electric power, air conditioning or humidity control, or unusual physical,
electrical or electromagnetic stress; (d) combination, merger or use of the
Systems and/or Software with any hardware, software or telecommunication
interfaces not supplied or identified as compatible by InterVoice-Brite, or not
meeting or maintained in accordance with InterVoice-Brite's specifications; (e)
maintenance or repair of the Systems and/or Software, as applicable, not
performed by or at the direction of InterVoice-Brite; (f) failure to implement
within three (3) months all Updates and Error corrections issued by
InterVoice-Brite; or (g) use of any release of the Systems and/or Software, as
applicable, other than the current release or the one immediately preceding it.
Any services performed by InterVoice-Brite at its sole discretion in connection
with Errors described in the preceding sentence or otherwise outside the scope
of the Agreement will be billed to GMI at InterVoice-Brite's [**]

        3.5 RESPONSIBILITIES OF GMI. InterVoice-Brite's provision of RealCare
Services and SSP Services is subject to the following:

               (a) GMI must select at least [**] and not more than [**]
qualified GMI employees as Designated Support Contacts, who shall be identified
below. In order to avoid interruptions in RealCare Services and/or SSP Services,
GMI must notify InterVoice-Brite whenever the duties of a Designated Support
Contact are transferred to another GMI employee.

               (b) GMI will properly train its Dedicated Support Contact(s) and
all other of its personnel responsible for rendering support services to End
Users in the installation, operation, support and maintenance of the Systems and
Software.

               (c) GMI will document and promptly report all Errors in the
Systems and Software to InterVoice-Brite. Upon InterVoice-Brite's request, GMI
shall obtain and provide to InterVoice-Brite system information, transaction
data and reproducible test cases as necessary to determine the nature of the
Error and to isolate any defects in the Systems and Software.

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<PAGE>

               (d) GMI will provide InterVoice-Brite reasonable access to the
Dedicated Support Contact(s) and such of GMI's personnel and equipment as may be
necessary to verify, analyze and resolve any unresolved Error reported by GMI.
This access must include the ability to remotely access the equipment on which
the Systems and Software is operating and to obtain the same access to the
equipment as those of GMI's employees having the highest privilege or clearance
level. InterVoice-Brite will inform GMI of the specifications of the equipment
and associated software needed for such remote access, and GMI will be
responsible for the costs and use of said equipment at GMI's site.

               (e) GMI will supply first and second level support to End Users
as required above in this Exhibit, and will not refer any End User directly to
InterVoice-Brite for support services, except where the End User has contracted
directly with InterVoice-Brite for such services.

               (f) GMI will utilize any tools provided by InterVoice-Brite to
report, track and resolve Errors. These tools may include an e-mail account and
an online Error tracking database accessible through the InterVoice-Brite
website.

        3.6 SSP Services.

               (a) SSP Services. For the period covered by the annual charges
("SSP Fees") listed on the applicable purchase order for the Software and
System(s) ("Covered Software and Systems") licensed under the OEM Agreement, GMI
is entitled to receive a license to all software Upgrades and Updates released
and marketed by InterVoice-Brite (the "SSP Services") for the Covered Software
and Systems, including for: (a) InterSoft, InVision and Windows NT operating
system software (collectively, "Standard Software Upgrades") licensed by GMI for
the Covered Software and System(s); and (b) any Feature or Interface (as such
terms are defined below) licensed by GMI for use with the Covered Software and
System(s) (collectively, "Feature and Interface Upgrades"). For purposes of the
SSP Services, the term a "Feature" means any feature which provides or enables,
voice recognition functionality, text to speech functionality, fax
functionality, data connect functionality or system management functionality;
and the term "Interface" means any CTI interface, database interface, host
interface, or telephony interface. InterVoice-Brite may from time to time offer
new or different features and/or interfaces, and all such features and
Interfaces shall be deemed "Features" and "Interfaces" for purposes of this
Addendum and the OEM Agreement. InterVoice-Brite reserves the right to
determine, in its sole discretion, whether to market any upgrade or update to
the Windows NT Operating System made available by Microsoft, or any Feature or
Interface made available by the third party supplier of such Feature or
Interface. All Standard Software Upgrades and/or Feature and/or Interface
Upgrades, will be provided pursuant to the terms and conditions (including
payment, distribution, licensing and proprietary rights provisions) of the OEM
Agreement between the parties. For the

               (b) By purchasing SSP Services with respect to Covered Software
and Systems listed on the applicable purchase order, GMI commits to purchase SSP
Services for a [**] period as designated in the applicable purchase order
(hereinafter known as the "Initial Term"), commencing on the date that the
warranty period for the Covered Software and/or System commences.
NOTWITHSTANDING ANY PROVISION OF THE OEM AGREEMENT, GMI MAY NOT CANCEL SSP
SERVICES DURING THE INITIAL TERM. After the Initial Term, GMI may cancel SSP
Services for Covered Software and/or Systems upon [**] prior written notice to
InterVoice-Brite, otherwise InterVoice-Brite's obligation to provide SSP
Services and GMI's obligation to purchase SSP Services will automatically renew
on [**].

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<PAGE>

               (c) GMI understands that GMI is solely responsible for ensuring
hardware compatibility of its End Users. In the event a Standard Software
Upgrade will not work with the version of the hardware or other software being
utilized by the End User, InterVoice-Brite shall have no obligation to modify,
enhance or otherwise change such Upgrade to make it compatible and will have no
liability therefor.

               (d) Exclusions. The SSP Services are only available for Covered
System. The SSP Services expressly exclude any and all custom software and
software customizations developed pursuant to OEM specifications or
requirements, including, without limitation, all custom or customized:
applications, call-flows, interfaces (database, CTI, host or telephony),
features, macros and DLLs. The SSP Services expressly exclude any and all
installation services, software or interface modification services, services
related to integrating the Standard Software Upgrades or Feature or Interface
Upgrades with other hardware or software and any other services required to
implement such Upgrades. The SSP services also expressly exclude any computer or
hardware modifications, additions or upgrades required to implement any Standard
Software Upgrade and/or Interface or Feature Upgrade. GMI may separately
purchase any such installation services, integration services, software
customization services, and/or hardware upgrades, pursuant to the OEM Agreement
between the parties. The SSP Services also expressly exclude any Features,
Interfaces, functions or applications, and upgrades or updates thereto, that are
sold separately from the Covered Software and Systems and which are not
separately purchased or licensed by GMI.

               (e) UPDATES AND UPGRADES FOR GMI INTERNAL USE LICENSES. During
the Term of this Agreement, Updates and Upgrades shall be made available [**] to
GMI solely for GMI's internal use licenses.

               (f) For the purposes hereof, "Update" means error corrections,
patches, modifications and enhancements to the Software and Systems made
generally available by InterVoice-Brite at no additional fee (other than
shipping charges) to its licensees contracted to receive SSP Services for the
time period during which the Update is made generally available. Updates shall
not include any Upgrades. For the purposes hereof, the term "Upgrades" means any
new releases or new versions of the Software and Systems that InterVoice-Brite
licenses for an additional fee or provides at no additional fee (other than
shipping charges) to its licensees contracted to receive SSP Services for the
time period during which the Upgrade is made generally available. Upgrades shall
not include software that InterVoice-Brite prices as a product offering separate
from the Software and Systems.

        3.7 TRAINING. InterVoice-Brite shall provide up to [**] GMI employees
initial training in the installation, support, maintenance and operation of the
Software and Systems, specifically including the IVB Gateway. At GMI's request,
InterVoice-Brite may in its discretion provide training for additional GMI
employees at a rate to be agreed upon by the parties, and subject to prior
enrollment commitments. If InterVoice-Brite issues an Update of the Systems or
Software for which it provides additional training, InterVoice-Brite shall
notify GMI and upon GMI's request enroll up to [**] GMI employees in the next
available training course, [**], subject to prior enrollment commitments. GMI
will pay all travel and living expenses incurred by its personnel in obtaining
training provided by InterVoice-Brite hereunder.

        3.8 ADDITIONAL INTERVOICE-BRITE SERVICES. InterVoice-Brite will furnish
to GMI information related to InterVoice-Brite's technical support documentation
regarding installation, function and operation of the Systems and Software. GMI
shall also have access to such other InterVoice-Brite tools relating to the
installation, configuration, operation, maintenance and support of the Systems
and Software as may become commercially available during the Term of the
Agreement, on such terms and conditions as are provided in the Agreement.

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<PAGE>

        3.9 TERMINATION OF SUPPORT. In the event that InterVoice-Brite
terminates support for a specific version or release of the Software and
Services, InterVoice-Brite's support obligations to GMI with respect to that
product shall terminate at the same time such support is terminated for
InterVoice-Brite's direct customers and subject to the same notice period,
provided that such notice period shall not be less than [**].

        3.10 OWNERSHIP. All Updates, Upgrades, Error corrections and any other
changes, improvements, extensions or other modifications or additions to the
Systems and Software provided hereunder shall be deemed a part of the Systems
and Software, and their use will be governed by and subject to all terms and
conditions of the Agreement.

        3.11 LABOR AND PARTS. Except as otherwise provided herein, for the
applicable Charges InterVoice-Brite will provide at its own expense all labor
and parts which, in the opinion of InterVoice-Brite service personnel, are
necessary for providing the remedial maintenance services required by this
Agreement. Only new or refurbished parts which are equivalent to new in
performance will be used under this Agreement. All parts and products removed
for replacement by InterVoice-Brite or GMI or the End User shall become the
property of InterVoice-Brite, and in the event any part or product is removed by
any person not under the control of InterVoice-Brite, such part or product shall
be immediately returned to InterVoice-Brite. GMI or the End User shall pay
InterVoice-Brite for any removed parts and products which are not returned to
InterVoice-Brite in accordance with this Agreement within [**] of their removal.

        3.12 RESPONSIBILITIES OF GMI OR END USER. InterVoice-Brite service
personnel shall specify the time required for performing maintenance services,
and GMI or End User shall provide InterVoice-Brite access to the System(s)
during such specified time. GMI or End User shall, at no charge to
InterVoice-Brite, provide InterVoice-Brite access to and use of any equipment
and peripheral devices in support thereof which, in the opinion of
InterVoice-Brite service personnel, are reasonably necessary to enable the
performance of the remedial maintenance services described in this Agreement.
GMI or End User shall be responsible for the procurement, installation and
maintenance of all non-InterVoice-Brite communications media, including but not
limited to, telephone equipment used for the remote transmission of data and
computer access. Expenses for such communications media used in connection with
the performance of the maintenance services provided under this Agreement shall
be borne by GMI or End User. GMI or End User shall maintain diagnostic media
supplied by InterVoice-Brite and be responsible for providing diagnostic support
of maintenance to the System(s) in accordance with the procedures and
instructions provided to GMI or End User by InterVoice-Brite. GMI or End User
shall not perform, or attempt to perform or cause to be performed, any other
maintenance or repair to the Systems during the term of this Agreement unless
specifically requested by InterVoice-Brite. GMI or End User shall, at
InterVoice-Brite's request, record such operating information and maintain such
usage records as may be specified by InterVoice-Brite.

        3.13 MODIFICATION OF EQUIPMENT. In order to facilitate the maintenance
services provided hereunder, InterVoice-Brite may, at its discretion, make or
cause to be made, modifications to any Systems covered by this Agreement GMI or
End User shall provide access during the Period of Service to the Systems to be
modified upon notification from InterVoice-Brite that a modification is to be
made.

        3.14 ADDITIONAL SYSTEMS. Any InterVoice-Brite System(s), System upgrades
and/or expansions, acquired by GMI or End User during the term of this Agreement
may be included in the System(s) covered under this Agreement upon election of
GMI or End User and, if so included, shall be subject to payment of the Charges
in the amount and manner set forth in the OEM Agreement.

        3.15 ADDITIONAL SERVICES. GMI agrees to pay InterVoice-Brite, [**], for
all maintenance and remedial services rendered and replacement and/or spare
parts provided hereunder which are not covered by the monthly or annual

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<PAGE>

Charges for the applicable System(s). Any oral or written request by any
employee of GMI for services or parts not covered by the Charges will serve as a
purchase order for the requested services and/or parts, and GMI will pay for
such services and/or parts within [**] from the date of invoice.
InterVoice-Brite may, in its sole and absolute discretion, require GMI to
provide written confirmation of any such purchase order before the requested
additional services and/or parts are provided.

4.      SUPPORT LEVELS.

        4.1 "Level 1 Support" shall mean the service provided in response to the
initial inquiry placed by an end user regarding product operation generally or
which identifies and documents an Error in the System or Software.

        4.2 "Level 2 Support" shall mean the service provided to analyze or
reproduce the Error or to determine that the Error is not reproducible.

        4.3 "Level 3 Support" shall mean the service provided that isolates the
Error to a component level of the Systems or Software, provided such Error is
reproducible by GMI and/or InterVoice-Brite and does not relate solely to
enhancements or other modifications made by GMI, and in such case provides an
Error correction or a circumvention (followed as promptly as practicable by an
Error correction.

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<PAGE>

                                   SCHEDULE F

                                ESCROW AGREEMENT

        This Agreement is entered into by and among InterVoice-Brite, Inc.,
        hereinafter referred to as "InterVoice-Brite", [**], hereinafter
        referred to as the "Escrow Agent", and General Magic, Inc. hereinafter
        referred to as "Customer".

        WHEREAS, Customer has purchased or intends to purchase and/or license,
by means of an agreement (the "License Agreement"), certain hardware and
software products from InterVoice-Brite; and

        WHEREAS, Customer desires the use of said software products despite the
bankruptcy or dissolution of InterVoice-Brite, the failure of InterVoice-Brite
to support such products, or the discontinuance of such software products;

        NOW THEREFORE, the parties hereto agree as follows:

1.      Simultaneously with the execution of this Agreement, InterVoice-Brite
        shall promptly deliver to the Escrow Agent a true and correct copy of
        the source code for the Software (as such term is defined in the License
        Agreement) together with related documentation and schematics for such
        Software, and, as developed, all new releases, enhancements and
        corrections thereof or thereto (all being collectively referred to as
        the "Documentation") delivered to Customer under the Agreement;
        provided, however, that the Documentation will not include any Software
        provided to InterVoice-Brite by third party vendors. The Escrow Agent
        shall not be responsible for verifying the contents of the delivered
        Documentation and is held harmless by Customer for any missing or
        incomplete items not delivered by InterVoice-Brite to said Escrow Agent.
        The Escrow Agent shall hold the Documentation in escrow and shall not
        release to Customer unless or until one or more of the following acts
        occur (a "Default"):

        A.     The License Agreement is terminated because of a default by
               InterVoice-Brite, as described in the License Agreement.

        B.     InterVoice-Brite has ceased to market or provide maintenance or
               support required by the License Agreement for the Software.

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[**]    CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION.  CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

<PAGE>

        C.     InterVoice-Brite has ceased business operations generally or has
               transferred all or substantially all of its assets or its
               obligations set forth in the License Agreement to a third party
               which is not willing to assume all of the obligations of
               InterVoice-Brite under the License Agreement.

2.      In the event of a Default, the Escrow Agent shall release the
        Documentation held in escrow in accordance with the following
        procedures:

        A.     Within five (5) business days following receipt of written notice
               from Customer of the occurrence of a Default (the "Escrow
               Notice"), the Escrow Agent shall give InterVoice-Brite written
               notice thereof (the "InterVoice-Brite Notice") and shall confirm
               the giving of the InterVoice-Brite Notice in writing to Customer.

        B.     In the event Escrow Agent receives from Customer within such five
               (5) business day period, a written statement withdrawing the
               Escrow Notice, the Escrow Agent shall notify InterVoice-Brite of
               such withdrawal and this Agreement shall continue in full force
               and effect as if the Escrow Notice had not been provided to the
               Escrow Agent.

        C.     In the event InterVoice-Brite disputes the existence of a
               Default, InterVoice-Brite shall, within five (5) business days
               after receipt of the InterVoice-Brite Notice from the Escrow
               Agent, give to the Escrow Agent and Customer written notice
               thereof (the "Counter-Notice"). The Counter-Notice shall set
               forth (i) a demand to not provide the escrowed Documentation to
               Customer hereunder, and (ii) a statement setting forth facts
               supporting the basis for InterVoice-Brite's dispute.

        D.     If the Counter-Notice is received by the Escrow Agent before the
               close of business on the last day of such five (5) day period,
               the Escrow Agent shall, within five (5) business days after
               receipt of the Counter-Notice, give Customer written notice
               thereof and withhold provision of the escrowed Documentation to
               Customer pending receipt of either (i) a certified copy of the
               award of the arbitrator Pursuant to Section 3 hereof, or (ii)
               other instructions signed jointly by authorized officers of
               Customer and InterVoice-Brite. If after giving InterVoice-Brite
               Notice, Escrow Agent does not receive written notice from
               InterVoice-Brite or Customer in accordance with subsection (B) or
               (C) of this Section 2, the Escrow Agent shall immediately deliver
               the escrowed Documentation to Customer. If Customer receives
               Documentation, hereunder, Customer shall only use the
               Documentation as necessary to modify, enhance, maintain and
               update the InterVoice-Brite Software.

        E.     Notwithstanding any other provisions of the Agreement, the Escrow
               Agent shall promptly deliver the escrowed Documentation to the
               party designated in writing signed jointly by Customer and
               InterVoice-Brite.

3.      Arbitration

        A.     In the event the Counter-Notice is given by InterVoice-Brite, the
               controversy as to the existence of a Default shall be settled by
               Arbitration in accordance with the Commercial Arbitration Rules
               of the American Arbitration Association. The hearing shall be
               held in Dallas, Texas or such other location as Customer and
               InterVoice-Brite may mutually agree before an arbitrator who was
               selected by the American Arbitration Association as being

<PAGE>

               reasonably familiar with telecommunications and computer
               industries. In rendering a decision, the arbitrator shall make
               specific findings of fact and take into account any applicable
               judicial precedents and industry practice in the
               telecommunications and computer industries. The decision of the
               arbitrator shall be binding and conclusive on all parties
               involved, to the extent permitted by applicable law, and judgment
               upon the decision may be entered in the highest court of any
               forum, federal or state, having jurisdiction.

        B.     Immediately after receipt of a certified copy of an award from
               the arbitrator that finds the existence of a Default, the Escrow
               Agent shall deliver to Customer the escrowed Documentation. In
               the event the arbitrator finds to the contrary, the Escrow Agent
               shall withhold delivery of the escrowed Documentation and this
               Escrow Agreement shall continue in full force and effect as if
               the Escrow Notice had been communicated to the Escrow Agent.

        C.     All fees charged by the American Arbitration Association and all
               attorney's fees and costs, shall be paid by the non-prevailing
               party to the arbitration. However, each party shall be
               responsible for payment of all fees and expenses connected with
               the presentation of its respective case.

4.      The escrow agent shall receive from Customer the sum of [**] for opening
        the escrow account and the sum of [**] per annum thereafter for
        continuation of same.

5.      Governing Law. This Agreement shall be governed by the laws of the State
        of Texas, without regard to conflict of law rules. The successful party
        in any action brought as a result of this Agreement shall be entitled to
        recover from the unsuccessful party reasonable attorney's fees and costs
        of court, in addition to any other relief to which it may be entitled by
        prosecution or defending such action.

6.      Validity. If any provision herein, or party thereof, is held to be
        invalid, illegal or unenforceable, the remainder of the Agreement, or
        other parts or applications of such provision shall not be affected
        thereby.

7.      BANKRUPTCY. IVB and GMI acknowledge that this Escrow Agreement is an
        "agreement supplementary to" the License Agreement as provided in
        Section 365(n) of Title 11, United States Code ("Bankruptcy Code").
        InterVoice-Brite acknowledges that if InterVoice-Brite, as a debtor in
        possession or a trustee in bankruptcy in a case under the Bankruptcy
        Code, rejects the License Agreement or this Escrow Agreement, IVB may
        elect to retain its rights under the License Agreement and this Escrow
        Agreement as provided in Section 365(n) of the Bankruptcy Code. Neither
        InterVoice-Brite nor such bankruptcy trustee will interfere with the
        rights of GMI as provided in the License Agreement and this Escrow
        Agreement, including the right to obtain the Documentation.

Executed this the _____ day of _________________, 2002.

InterVoice-Brite, Inc.

By: ______________________________

<PAGE>

Its: _____________________________

Customer:  _______________________

By: ______________________________

Its: _____________________________

ESCROW AGENT

NAME:   [**]
        Attorney at Law

Address of Escrow Agent:
[**]
[**]
RICHARDSON, TX 75081
Phone Number: [**]

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[**]    CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
        WITH THE COMMISSION.  CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
        RESPECT TO THE OMITTED PORTIONS.

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