Document:

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                                                                    EXHIBIT 10.3

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                                   ORIUS CORP.

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                 1999 ORIUS MANAGEMENT EQUITY COMPENSATION PLAN

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                                TABLE OF CONTENTS

<TABLE>
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<S>      <C>                                                                                                     <C>
1.       Title and Purpose........................................................................................1

2.       Administration...........................................................................................1

3.       Capital Stock Reserved for this Plan.....................................................................2

4.       Form of Option...........................................................................................2

5.       Issuance of Capital Stock and Options....................................................................2

6.       Limitation on Issuance of Shares.........................................................................3

7.       Options..................................................................................................3
         (a)      Power to Grant Options..........................................................................3
         (b)      Option Price....................................................................................3
         (c)      Option Term.....................................................................................3
         (d)      Termination of Employment.......................................................................3
         (e)      Death or Disability of Option Holder............................................................3
         (f)      Exercise Procedures.............................................................................4
         (g)      Conditions and Limitations on Exercise of Options...............................................4

8.       Conversion of Class B Common Stock.......................................................................4

9.       Additional Provisions....................................................................................5
         (a)      Listing, Registration and Compliance with Laws and Regulations..................................5
         (b)      Non-transferability.............................................................................5
         (c)      Taxes...........................................................................................5
         (d)      No Right to Employment Conferred................................................................5

10.      Amendment................................................................................................5

11.      Termination..............................................................................................6

12.      Financial Statements.....................................................................................6

13.      Definitions..............................................................................................6

14.      Sale of the Company......................................................................................7

15.      Indemnification..........................................................................................7
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                                   ORIUS CORP.
                    1999 MANAGEMENT EQUITY COMPENSATION PLAN

                  1. Title and Purpose. This plan shall be known as the 1999
Orius Management Equity Compensation Plan (as amended, supplemented or restated
from time to time, this "Plan"). This Plan is intended to promote the long-term
growth and profitability of Orius Corp., a Florida corporation (the "Company")
and its Subsidiaries by providing those persons who are involved in its or any
Subsidiary's growth with an opportunity to acquire an ownership interest in the
Company or its Subsidiaries, thereby encouraging such persons to contribute to
and participate in the success of the Company and its Subsidiaries and to remain
in its or its Subsidiaries' employ. The purpose of this Plan is to enable the
Company to compensate and/or provide incentives to Participants in carrying out
their duties or providing services to the Company or its Subsidiaries. Under
this Plan, the Company may issue shares of Orius Common Stock, $.01 par value
per share (the "Orius Common Stock"), Orius Class B Common Stock, $.01 par value
per share (the "Orius Class B Common", and collectively with the Orius Common
Stock, the "Common Shares"), Orius Series C Participating Preferred Stock, $.01
par value per share (the "Series C Participating Preferred"), and/or options to
purchase Common Shares and shares of Series C Participating Preferred
("Options") to eligible employees, directors, officers, consultants, and
advisors (each a "Participant") of the Company or its Subsidiaries as may be
selected and approved from time to time by the Board, or to certain employees of
LISN, Inc., an indirect subsidiary of the Company, who hold options to purchase
capital stock of LISN Holdings, Inc., ("LISN"), in accordance with the terms and
conditions of the Reorganization Agreement and the other agreements contemplated
thereby. Orius Common Stock, Orius Class B Common, and Series C Participating
Preferred are hereinafter sometimes referred to as "Capital Stock." This Plan
has been adopted by the Board. Capitalized terms used and not otherwise defined
herein have the meanings ascribed to such terms in Section 13 of this Plan.

         2. Administration. This Plan shall be administered by the Board. The
Board shall have full power to (a) construe and interpret this Plan and the
Equity Agreements (as defined in Section 5 below), (b) to establish and amend
rules for the administration of this Plan, (c) to issue Capital Stock and/or
Options under this Plan, (d) to correct any defect or omission and to reconcile
any inconsistency in this Plan or in any Equity Agreement to the extent the
Board deems desirable to carry into effect this Plan or the terms of the Equity
Agreements, (e) to determine who is eligible to be a Participant hereunder, and
(f) to delegate all or certain duties of the Board hereunder to a committee of
the Board. The Board may act by a majority of a quorum present at a meeting or
by an instrument executed by a majority of its members. All actions taken and
decisions made by the Board pursuant to this Plan shall be binding and
conclusive on all persons interested in this Plan. The validity, construction,
and effect of the Plan and any rules and regulations relating to the Plan shall
be determined in accordance with applicable federal and state laws and rules and
regulations promulgated pursuant thereto. No member of the Board and no officer
of the Company shall be liable for any action taken or omitted to be taken by
such member, by any other member of the Board, or by any officer of the Company
in connection with the performance of duties under the Plan, except for such
person's own willful misconduct or as expressly provided by statute. All
expenses associated with the administration of the Plan shall be borne by the
Company.

                                       1
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         3. Capital Stock Reserved for this Plan. An aggregate of 1,253,321
shares of Orius Common Stock shall be reserved for issuance under this Plan upon
the exercise of Options to purchase Orius Common Stock and for the issuance
pursuant to direct purchases by executives of the Company. Upon the occurrence
of the Class B Common Conversion, the number of shares of Orius Common Stock
reserved under this Plan shall be automatically increased by the number of
shares of Orius Class B Common issuable upon the exercise of Options to purchase
Orius Class B Common, but only to the extent that such Options have not been
exercised as of the date of the Class B Common Conversion. An aggregate of
1,100,000 shares of Orius Class B Common (after taking into account the 10-for-1
stock split effected by the Company on December 15, 1999) shall be reserved for
issuance under this Plan and for issuance upon exercise of Options pursuant to
this Plan. An aggregate of 7,000 shares of Series C Participating Preferred
shall be reserved for issuance under this Plan and for issuance upon exercise of
Options issued pursuant to this Plan. In order to prevent the dilution or
enlargement of rights of Capital Stock issued or sold under this Plan generally,
in the event of a recapitalization, stock split, stock dividend, or other
reclassification affecting the Capital Stock, the Board shall make appropriate
changes in the number and type of Capital Stock authorized by this Plan, the
number and type of shares of Capital Stock covered by outstanding Options and
the prices specified therein.

         4. Form of Option. Options granted under this Plan shall be presumed to
be nonqualified stock options (the "Nonqualified Stock Options") and are not
intended to be incentive stock options within the meaning of Section 422A of the
Code or any successor provision ("Incentive Stock Options") unless clearly
indicated by the Board in an Equity Agreement. The Board may grant Incentive
Stock Options only to eligible employees of the Company or its Subsidiaries (as
defined in Section 424(f) of the Code). It is the Company's intent that
Nonqualified Stock Options granted under the Plan not be classified as Incentive
Stock Options, that Incentive Stock Options be consistent with and contain or be
deemed to contain all provisions required under Section 422 of the Code and any
successor statute thereto, and that any ambiguities in construction be
interpreted in order to effectuate such intent. If any Incentive Stock Option
granted under the Plan does not qualify as such for any reason, then to the
extent of such nonqualification, the stock option represented thereby shall be
regarded as a Nonqualified Stock Option duly granted under the Plan, provided
that such stock option otherwise meets the Plan's requirements for Nonqualified
Stock Options.

         5. Issuance of Capital Stock and Options. All issuances of Capital
Stock and Options pursuant to this Plan shall be pursuant to and in accordance
with the written agreement between the Company and each Participant, which such
agreement shall expressly issue or grant such Capital Stock and/or Options and
contain the terms of such Capital Stock or Options, as applicable (the "Equity
Agreement"). No Participant shall have any rights under or in respect of any
Capital Stock or Option issued under this Plan unless and until such Participant
has executed and delivered an Equity Agreement. The Equity Agreement may
provide, among other things, the Company (and such other persons as the Company
shall designate) the right to repurchase from such Participant all of his or her
Capital Stock upon the termination of such Participant's employment with the
Company or its Subsidiaries for any reason and such additional terms and
conditions as approved by the Board. If any shares of Capital Stock are
repurchased by the Company, such shares of Capital Stock shall again be
available for reissuance under this Plan. Similarly, if any Options expire
unexercised or

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unpaid or are canceled, terminated or forfeited in any manner without the
issuance of shares of Capital Stock thereunder, such shares shall again be
available under this Plan. Capital Stock to be sold hereunder or shares of
Capital Stock issued upon the exercise of Options granted hereunder may be
either authorized and unissued shares, treasury shares or a combination thereof,
as the Board shall determine. Capital Stock issued under this Plan shall be
issued for a purchase price to be determined by the Board.

         6. Limitation on Issuance of Shares. The Company may not issue or sell
a greater number of shares of any class of Capital Stock pursuant to this Plan
than is set forth in Section 3 hereof without the requisite approval of the
Board in accordance with Section 2 and Section 10 of this Plan.

         7. Options.

                  (a) Power to Grant Options. Options to be granted under this
Plan may be in any form consistent with this Plan as the Board may determine.
Options granted pursuant to this Plan shall be non-qualified stock options,
unless otherwise determined by the Board in its sole discretion. All Options
granted under this Plan shall be subject to such terms and conditions set forth
in this Plan and the particular Equity Agreement entered into between the
Company and each Participant. If there is any conflict between the Plan and an
Equity Agreement, the Plan controls.

                  (b) Option Price. The Option price per share of Capital Stock
shall be fixed by the Board and set forth in the Equity Agreement entered into
with any Participant.

                  (c) Option Term. Options issued pursuant to this Plan shall be
exercisable at such time or times as the Board shall determine at or subsequent
to the granting of the Option. Except as otherwise provided in Sections 7(d) or
7(e) hereof or in the Equity Agreement, the right of any holder of an Option
granted hereunder to exercise such Option shall terminate upon the earlier of
(i) such holder's Employment Termination Date and (ii) the Expiration Date of
the Option.

                  (d) Termination of Employment. Any Option shall be exercisable
only during the holder's employment by the Company or any of its Subsidiaries,
except that an Option may be exercisable for a period of up to 45 days after the
termination of such holder's employment for any reason other than a termination
by the Company for Cause. An Option may be so exercised within 45 days after the
termination of a holder's employment with the Company or any of its Subsidiaries
(i) only to the extent that the holder was entitled to do so on such holder's
Employment Termination Date and (ii) only to the extent that the Option would
not have expired had the holder continued to be employed by the Company or any
of its Subsidiaries. The Board may, in its discretion, determine that an
authorized leave of absence shall be deemed to satisfy this Plan's employment
requirements.

                  (e) Death or Disability of Option Holder. Upon the death or
permanent disability of the holder of an Option granted under this Plan, the
right to exercise all unexpired installments of such Option shall remain
exercisable for a period of up to 180 days following the death or permanent
disability of such Option holder.

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                  (f) Exercise Procedures. Each Option granted under this Plan
shall be exercised by written notice of the holder thereof to the Company (to
the attention of the Chief Executive Officer or Secretary) in the manner
provided by the Equity Agreement. Any holder of any Option shall be required, as
a condition precedent to such holder's right to exercise such Option at such
person's expense, to supply the Board with such evidence, representations,
agreements or assurances (including but not limited to opinions of counsel
satisfactory to the Board) as the Board then may deem necessary or desirable in
order to establish to the satisfaction of the Board the right of such person to
exercise such Option, and the propriety of the sale of securities by reason of
such exercise under the Securities Act and any other laws or requirements of any
governmental authority specified by the Board, and the Company shall not be
obligated to issue any shares of Capital Stock subject to such Option until all
evidence, representations, agreements and assurances required by the Board shall
have been supplied and reviewed by the Board and are in a form and of substance
satisfactory to the Company's counsel. In addition, as a condition to the
issuance of shares of Capital Stock upon any holder's exercise of an option, the
Board may in its sole discretion require that such holder become a party to any
stockholder agreement then in effect. No Option holder shall have any rights as
a Shareholder with respect to shares of Capital Stock issuable under any Option
granted under this Plan until and unless such shares are issued and delivered to
such Option holder. The purchase price paid upon the exercise of any Option
granted under this Plan shall be added to the general funds of the Company and
may be used for any proper corporate purpose.

                  (g) Conditions and Limitations on Exercise of Options. Options
may be made exercisable in one or more installments upon the happening of
certain events, upon the passage of a specified period of time or upon the
fulfillment of a condition, as the Board shall decide in each case when the
Option is granted, as set forth in the Equity Agreement. Further, without
limiting the foregoing, Options to purchase more than one class of Capital Stock
may be made exercisable only in a manner which ensures a holder's satisfactory
maintenance of a certain ratio of one class of Capital Stock so purchased to
another class of Capital Stock also so purchased, as set forth in the Equity
Agreement. Notwithstanding any provision set forth in an Equity Agreement to the
contrary, the Board may in its sole discretion elect to accelerate the vesting
of any Participant's Options upon the consummation of certain corporate
transactions (including, but not limited to, a public offering of its Capital
Stock, a Sale of the Company, or a transaction resulting in a change of control
of the Company). Nothing in this Plan shall obligate the Company to accelerate
the Vesting of any particular Participant's Options upon the occurrence of any
corporate transaction.

         8. Conversion of Class B Common Stock. At such time as each outstanding
share of Orius Class B Common automatically converts into one share of Orius
Common Stock (the "Class B Common Conversion") pursuant to the terms set forth
in the Company's Second Amended and Restated Articles of Incorporation, dated as
of December 15, 1999, as further amended, each Option to purchase shares of
Orius Class B Common shall automatically convert into an Option to purchase an
equal number of shares of Orius Common Stock, and, in accordance with Section 3
of this Plan, the number of shares of Orius Common Stock reserved under this
Plan shall be increased.

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         9. Additional Provisions.

                  (a) Listing, Registration and Compliance with Laws and
Regulations. All Capital Stock and/or Options issued pursuant to this Plan shall
be subject to the requirement that if at any time the Board shall determine, in
its sole discretion, that the listing, registration or qualification upon any
securities exchange or under any state or federal securities or other law or
regulation of such Capital Stock or any shares of Capital Stock subject to such
Option or the consent or approval of any governmental regulatory body, is
necessary or desirable as a condition to or in connection with the issuance
hereunder of such Capital Stock or the issuance or exercise of such Options, no
such Capital Stock may be issued (or Option exercised, as the case may be)
unless such listing, registration, qualification, consent or approval shall have
been effected or obtained free of any conditions not acceptable to the Board.
The recipient of such Capital Stock or Option will supply the Company with such
certificates, representations and information as the Company shall request and
shall otherwise cooperate with the Company in obtaining such listing,
registration, qualification, consent or approval. In the case of officers and
other persons subject to Section 16(b) of the Securities Exchange Act of 1934,
as amended, the Board may at any time impose any limitations upon the exercise
of an Option that, in the Board's discretion, are necessary or desirable in
order to comply with such Section 16(b) and the rules and regulations
thereunder. If the Company, as part of an offering of securities or otherwise,
finds it desirable because of federal or state regulatory requirements to reduce
the period during which any Options may be exercised, the Board may, in its
discretion and without the holders' consent, so reduce such period on not less
than 10 days written notice to the holders thereof. Nothing contained herein
shall obligate the Company to register any Capital Stock or other securities
under any federal or state securities laws.

                  (b) Non-transferability. Except as otherwise provided under
the Equity Agreement, Capital Stock or Options issued under this Plan may not be
transferred other than by will or the laws of descent and distribution and,
during the lifetime of the person to whom they are granted, Options may be
exercised only by such person (or his guardian or legal representative).

                  (c) Taxes. The Company shall be entitled, if necessary or
desirable, to withhold (or secure payment from this Plan Participant in lieu of
withholding) the amount of any withholding or other tax due with respect to any
amount payable and/or shares issuable under this Plan, and the Company may defer
such payment or issuance unless indemnified to its satisfaction.

                  (d) No Right to Employment Conferred. Nothing in this Plan or
(in the absence of an express provision to the contrary) in the Equity Agreement
shall confer on any person any right to continue in the employment of the
Company or interfere in any way with the right of the Company to terminate such
person's employment at any time for any reason.

         10. Amendment. At any time the Board may make such additions or
amendments as it deems advisable under this Plan, including increasing the
maximum amount of Capital Stock issued hereunder or the maximum number of shares
of Capital Stock issuable upon the exercise of Options issued hereunder except
that it may not, without further approval by the Company's shareholders and

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the requisite approval of the Board, change the class of employees to whom
Capital Stock may be sold or to whom Options may be granted under this Plan.

         11. Termination. The Board shall have the right and power to terminate
this Plan at any time. If is not earlier terminated by the Board, this Plan
shall terminate on December 15, 2009. No securities shall be issued under this
Plan after this Plan's termination, but the termination of this Plan shall not
have any other effect, and any Option outstanding at the time of this Plan's
termination may be exercised after such termination to the same extent such
Option would have been exercisable had this Plan not been terminated.

         12. Financial Statements. Upon the reasonable request to the Chief
Executive Officer or the Board of any Participant then holding any Capital Stock
or Options issued hereunder, the Company will provide or make available for
inspection by such Participant copies of the annual audited financial statements
of the Company.

         13. Definitions.

                  (a) "Board" means the Company's Board of Directors or such
committee of two or more persons selected by the Board to administer this Plan
to whom the Board has delegated its powers hereunder.

                  (b) "Cause" has the meaning ascribed to such term in any
Equity Agreement.

                  (c) "Code" shall mean the Internal Revenue Code of 1986, as it
may be amended from time to time.

                  (d) "Company" as applied as of any given time shall mean Orius
Corp., a Florida corporation, except that if prior to the given time any
corporation or other entity shall have acquired all or a substantial part of the
assets of the Company (as herein defined), and shall have agreed to assume the
obligations of the Company under this Plan, then such corporation or other
entity shall be deemed to be the Company at the given time.

                  (e) "Employment Termination Date" as applied to the holder of
any Capital Stock or Options granted under this Plan means the first date on
which such holder shall not be employed by the Company for any reason (including
but not limited to voluntary termination of employment, involuntary termination
of employment, retirement, disability or death). The Board may specify in the
Equity Agreement (or if not so specified, shall determine) whether an authorized
leave of absence or absence on military or government service or absence for any
other reason shall constitute a termination of employment for the purposes of
this Plan.

                  (f) "Expiration Date" as applied to any Option granted under
this Plan means the date specified in the Equity Agreement as the Expiration
Date of such Option; provided that in no event may the Expiration Date occur
later than the day prior to the tenth anniversary of the date of grant of such
Option. If no Expiration Date shall be specified in the Equity Agreement, then
the

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Expiration Date of such Option shall be the day prior to the tenth anniversary
of the date of grant of such Option.

                  (g) "Independent Third Party" means any Person who,
immediately prior to the contemplated transaction, does not own in excess of 5%
of the Company's Common Shares on a fully diluted basis, who is not an Affiliate
of such 5% owner of the Company's Common Shares, and who is not the spouse or
descendant (by birth or adoption) of any such 5% owner of the Company's Common
Shares.

                  (h) "Person" means an individual, a partnership, a
corporation, a limited liability company, an association, a joint stock company,
a trust, a joint venture, an unincorporated organization, and a governmental
entity or any department, agency, or political subdivision thereof.

                  (i) "Reorganization Agreement" means that certain Agreement
and Plan of Reorganization, dated November 8, 1999, as amended, by and among the
Company, LISN and Orius Merger Sub, Inc., an Ohio corporation.

                  (j) "Sale of the Company" shall mean the sale of the Company
to an Independent Third Party or group of Independent Third Parties pursuant to
which such party or parties acquire (i) stock of the Company possessing the
voting power under normal circumstances to elect a majority of the Board
(whether by merger, consolidation, or sale or transfer of the Company's stock)
or (ii) all or substantially all of the Company's assets determined on a
consolidated basis.

                  (k) "Securities Act" means the Securities Act of 1933, as
amended from time to time.

                  (l) "Subsidiary" means any corporation in which the Company
owns, directly or indirectly, stock possessing 50% or more of the total combined
voting power.

         14. Sale of the Company. In the event of a Sale of the Company, the
Board may provide, in its sole discretion, that the Options shall become
immediately exercisable by any Participants who are employed by the Company or
its Subsidiaries at the time of the Sale of the Company and that such Options
shall terminate if not exercised as of the date of the Sale of the Company or
other prescribed period of time.

         15. Indemnification. In addition to such other rights of
indemnification as they may have as members of the Board, the members of the
Board shall be indemnified by the Company against all costs and expenses
reasonably incurred by them in connection with any action, suit, or proceeding
to which they or any of them may be party by reason of any action taken or
failure to act under or in connection with the Plan or any Option granted
thereunder, and against all amounts paid by them in settlement thereof (provided
such settlement is approved by independent legal counsel selected by the
Company) or paid by them in satisfaction of a judgment in any such action, suit
or proceeding; provided that any such Board member shall be entitled to the
indemnification rights set forth in this Section 15 only if such member has
acted in good faith and in a manner that such member

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reasonably believed to be in or not opposed to the best interests of the Company
and, with respect to any criminal action or proceeding, had no reasonable cause
to believe that such conduct was unlawful, and further provided that upon the
institution of any such action, suit, or proceeding a Board member shall give
the Company written notice thereof and an opportunity, at its own expense, to
handle and defend the same before such Board member undertakes to handle and
defend it on his own behalf.

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                                                                    EXHIBIT 10.9

                                  ORIUS CORP.

May 30, 2000

Mr. Jack E. Reich
110 Brinker Road
Barrington Hills, IL 60010

          Re:  Assumption and Extension of Letter Agreement dated June 28, 1999
               between you and LISN Holdings, Inc. (the "Original Letter")

Dear Jack:

          As you know, Orius Corp. ("Orius") acquired LISN Holdings, Inc.
("LISN") in December 1999 (the "Acquisition"). By signing this letter agreement
in the space provided below, you hereby agree with LISN and Orius as follows:

1.   Assumption of Original Letter. Orius hereby assumes all of LISN's
     obligations under the Original Letter and succeeds to all of LISN's rights
     under the Original Letter. Effective for the period commencing at the
     closing of the Acquisition, Orius is hereby substituted for LISN in the
     Original Letter.

2.   Extension of Term. As you know, the term of the consulting arrangement
     under the Original Letter expired as of the end of November 30, 1999,
     subject to renewal upon mutual agreement of you and LISN for up to two
     additional, consecutive six month periods. Orius and you previously agreed
     to the first of such extensions, and Orius and you hereby agree to the
     second of such extensions, so that the Term (as defined in the Original
     Agreement) will now continue through November 30, 2000, subject to further
     renewal upon mutual written agreement of you and Orius for up to two
     additional, consecutive six month periods.

3.   Stock Options. LISN issued stock options to you and, upon closing of the
     Acquisition, those options converted into options to acquire Orius stock.
     Such options were issued in satisfaction of, and supercede, LISN's
     obligations under paragraph 2(c) of the Original Letter.

4.   D&O Insurance. In a letter to you dated [June 28, 1999], Willis Stein &
     Partners II, L.P. and Willis Stein & Partners Dutch, L.P. (collectively,
     "Willis Stein") provided certain assurances to relating to director's and
     officer's liability insurance. You agree that, effective automatically at
     such time as Orius obtains a director's and officer's liability insurance
     policy covering any period, Willis Stein shall automatically be released
     from all liability with respect to such period under that letter.
<PAGE>   2
Jack E. Reich
May 30, 2000
Page 2

5.   Miscellaneous. Heading are used in this letter agreement for convenience
     only and are not a part hereof. This letter agreement may be executed in
     counterparts, no one of which need contain the signatures of all the
     parties, but all of which together will constitute the same agreement.

          Please execute this letter agreement in the space provided below and
return it to me to indicate your agreement to the foregoing terms. By so
executing this letter you thereby agree to be bound by the terms hereof. This
letter shall terminate automatically unless you execute and return it to the
undersigned by 5:00 p.m. Eastern time on May 30, 2000.

          We are please to continue our productive relationship with you.

                                   Very truly yours,

                                   ORIUS CORP.

                                   By: /s/ William J. Mercuno
                                      -------------------------------
                                   Its:  President
                                       ------------------------------

                                   LISN HOLDINGS, INC.

                                   By: /s/ William J. Mercuno
                                      -------------------------------
                                   Its:  Executive Vice President
                                       ------------------------------

I UNDERSTAND AND AGREE TO BE BOUND
BY THE TERMS IN THE FOREGOING LETTER,
effective of this May 30, 2000:

/s/ Jack E. Reich
-----------------------------
Jack E. Reich
<PAGE>   3
                              LISN HOLDINGS, INC.

June 28, 1999

K, JE Lmtd.
Mr. Jack B. Reich
President
18 N 110 Brinker Road
Barrington Hills, IL 60010

               Re: LISN Consulting Arrangements

Dear Jack:

               This letter sets forth the terms on which you have agreed to
serve LISN Holdings, Inc. ("LISN") as a director and consultant. By signing this
letter agreement in the space provided below, you hereby agree with LISN as
follows:

1.       Service on Board of Directors and as a Consultant.

     a)  You have been elected, and agree to serve, as a director of LISN

     b)  In addition, you will serve LISN as a consultant commencing on June 1,
         1999 and continuing for the period of six months thereafter, subject
         to renewal upon mutual agreement of you and LISN for up to two
         additional, consecutive six month periods (the "Term"). During the
         Term, you will consult with and assist LISN for five business days
         per month, as requested by LISN's CEO and board of directors with
         respect to the following projects and matters: (i) identification,
         negotiation and consummation of add-on acquisitions; (ii) improvement
         of LISN's sales and marketing efforts, to enable LISN to rapidly
         diversify its revenue stream; (iii) improvement of LISN's key human
         resources processes (i.e., targeting, recruiting, hiring, training,
         developing and retaining employees), to enable LISN to become the
         "employer of choice" for technician labor; and (iv) improvements in
         collections of accounts receivable, to enable LISN to reduce the age
         of its accounts receivable. In addition, you will provide advice and
         support to LISN's CEO, in additional areas he identifies.
<PAGE>   4
Jack E. Reich
June 28, 1999
Page 2

2.        Compensation and Expense Reimbursement.

     a)   LISN will pay you compensation at the rate of $15,000 per month for
          up to five full days of consulting services for each month in which
          you provide consulting services in accordance with paragraph 1 above.
          Consulting in excess of five days per month will be compensated at the
          rate of $3,000 per day. Such payments for services rendered in any
          month shall be made within 15 days following the end of such month.

     b)   So long as you serve on LISN's board of directors, you will receive
          director's fees consistent with those paid by LISN to its other
          "outside" directors.

     c)   At such time as this letter agreement becomes effective, LISN will
          grant to you, in accordance with the terms of its executive stock
          incentive plan, options to acquire a number of shares of LISN common
          stock representing 0.75% of LISN's common stock outstanding as of June
          1, 1999. The option exercise price will equal the per share price per
          common share paid by Willis Stein at close. These options will vest in
          equal thirds every six months commencing June 1, 1999, and will expire
          in ten years or, if earlier, upon sale or other change of control of
          LISN. If at the end of ten years, Reich has not exercised options,
          LISN will purchase options at fair market value.

     d)   LISN shall pay your reasonable out-of-pocket expenses incurred in
          connection with your services provided hereunder, consistent with its
          policies applicable to senior officers.

3.        Confidentiality. You acknowledge that all information you develop and
          generate regarding LISN and potential acquisition candidates while a
          consultant to or director of LISN shall be the exclusive property of
          LISN, that you will not disclose any of such information to any third
          parties without LISN's prior written, and that you will use your
          reasonable best efforts to ensure that none of such information is
          disclosed to any third party without LISN's prior consent.
          Notwithstanding the foregoing, you will not be bound by
          confidentiality provisions with regard to information which was or
          came to be in the public domain through no fault of your own or of any
          of your agents. If you breach the provisions of this paragraph, the
          LISN may, in addition asserting any other rights

<PAGE>   5
Jack B. Reich
June 28, 1999
Page 3

     and remedies existing in its favor, apply to any court of law or equity of
     competent jurisdiction for specific performance and/or injunctive or other
     relief in order to enforce or prevent any violations of the provisions
     hereof.

4.   Your Relationship with LISN. You shall not be an employee of LISN but
     shall be an independent contractor (responsible for the payment of all
     taxes arising out of payments hereunder), and shall not have any authority
     to represent or bind LISN in any manner.

5.   Miscellaneous. Heading are used in this letter agreement for convenience
     only and are not a part hereof. This letter agreement may be executed in
     counterparts, no one of which need contain the signatures of all the
     parties, but all of which together will constitute the same agreement.

          Please execute this letter agreement in the space provided below and
return it to me to indicate your agreement to the foregoing terms. By so
executing this letter you thereby agree to be bound by the terms hereof. This
letter shall terminate automatically unless you execute and return it to the
undersigned by 5:00 p.m. Eastern time on June __, 1999.

          We look forward to a long and productive relationship with you.

                                        Very truly yours,

                                        LISN HOLDINGS, INC.

                                        By:
                                            ---------------------------------

                                        Its:
                                            ---------------------------------

I UNDERSTAND AND AGREE TO BE BOUND
BY THE TERMS IN THE FOREGOING LETTER,
effective as of this June __, 1999:

--------------------------------
Jack B. Reich

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