Document:

Employment Agreement

 Exhibit 10.2 
 EMPLOYMENT AGREEMENT 
 THIS AGREEMENT (the “Agreement”) is made as of March 10, 2008, among
Syniverse Technologies, Inc., a Delaware corporation (the “ Company”), Syniverse Holdings, Inc., a Delaware corporation (“ Parent “), and Alfredo T. De Cardenas (“Executive”). 
 WHEREAS, the services of Executive and his managerial and professional experience are of value to the Company; and 
 WHEREAS the Company desires to employ Executive as its Executive Vice President, North America upon the terms and conditions set forth herein.

 NOW THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 
 1. Employment. The Company shall employ Executive, and
Executive hereby accepts employment with the Company, upon the terms and conditions set forth in this Agreement. The effective date of this Agreement shall be March 31, 2008 (the “Effective Date”). The term of Executive’s
employment under this Agreement (the “Employment Period”) shall end upon the termination of Executive’s employment with the Company in accordance with the terms hereof. 
 2. Position and Duties. 
 (a) During the
Employment Period, Executive shall serve as an Executive Vice President, North America and shall have the normal duties, responsibilities, functions and authority of such position, subject to the power and authority of the Company’s Board of
Directors (the “ Board “) and the Company’s Chief Executive Officer and President to expand or limit such duties, responsibilities, functions and authority and the power and authority of the Board to overrule actions of officers of
the Company; provided that such permitted limitations may, nevertheless, constitute “Good Reason” under Section 8 . During the Employment Period, Executive shall render services to the Company and its Affiliates which are consistent
with Executive’s position as the Board may from time to time direct. 
 (b) During the Employment Period, Executive shall report to the
Chief Executive Officer and President of the Company and shall devote his best efforts and his full business time and attention (except for permitted vacation periods and reasonable periods of illness or other incapacity) to the business and affairs
of the Company and its Affiliates. Executive shall perform his duties, responsibilities and functions to the Company and its Affiliates hereunder to the best of his abilities in a diligent, trustworthy, 

  

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professional and efficient manner and shall comply with the Company’s and its Affiliates’ policies and procedures in all material respects. In
performing his duties and exercising his authority under the Agreement, Executive shall help develop, support and implement the business and strategic plans approved from time to time by the Board. During the Employment Period, Executive shall not
accept other employment, serve as an officer or director of, or otherwise perform services for compensation for, any other entity without the prior written consent of the Board. The Company and Executive agree that Executive’s principal
location of employment with the Company shall be at the Company’s headquarters in Tampa, Florida and Executive agrees to use best efforts to establish primary residence in the Tampa, Florida area within six (6) months following the
Effective Date. 
 3. Compensation and Benefits. 
 (a) During the Employment Period, Executive’s base salary shall be Three Hundred and Fifty Thousand Dollars ($350,000) per annum (as adjusted from time to time as provided below, the “ Base Salary “),
which salary shall be payable by the Company in regular installments in accordance with the Company’s general payroll practices (in effect from time to time). The Compensation Committee of the Board of Directors of Parent (the “
Compensation Committee “) shall review the Base Salary each year during the Term hereof, and Executive may receive increases in his Base Salary from time to time, based upon his performance, subject to approval of the Compensation Committee. In
addition, during the Employment Period, Executive shall be entitled to participate in the Company’s employee benefit programs for which other senior executive employees of the Company are generally eligible. The Company reserves the right to
cancel or change the benefit plans and programs it offers to its employees at any time. 
 (b) In addition to Base Salary, Executive will
have an opportunity to earn a cash bonus each year, commencing with calendar year 2008, as determined by the Compensation Committee, with a target annual bonus equal to sixty percent (60%) of Executive’s Base Salary (the “Target
Bonus”) based upon the achievement with respect to any calendar year of performance objectives as approved by the Compensation Committee (the “Target Bonus Objectives”). The Target Bonus Objectives will be financial and may include
other objective targets that the Compensation Committee reasonably believes are reasonably attainable at the time that they are set. Such bonus amounts, if any, shall be payable within 100 days following the end of each calendar year at such time as
other executive officer bonuses are paid and, except as otherwise provided in Section 4 , so long as Executive was in the employ of the Company on December 31 of the calendar year on which the Target Bonus is based. Executive’s bonus
eligibility for 2008 will be for the full calendar year. 
 (c) Subject to the approval of the Board of Directors and consistent with the
Syniverse Holdings, Inc. 2006 Long-Term Equity Incentive Plan (the “ Plan “), and on each subsequent anniversary of the Effective Date, so long as Executive remains in the employ of the Company on each such date (each, an “Issuance
Date “), up to and 

  

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including the fourth anniversary of the Effective Date, Executive shall be granted a nonqualified option under the Plan (the “Options”) to purchase
40,000 shares of Syniverse Holdings, Inc. common stock, par value $.001 per share (the “Common Stock”), resulting in grants of Options to purchase a total of 200,000 shares of Common Stock. The per share exercise price shall be the closing
price of the Common Stock on the applicable Issuance Date and, each Option shall vest, subject to Executive’s continued employment on the applicable vesting dates, in three equal annual installments of 33 1/3% commencing on the first anniversary of the Effective Date. Each Option
will have a term of ten (10) years, subject (except as otherwise provided in or pursuant to Sections 4(b), 4(d) or 4(e) ) to earlier expiration in the event of the termination of Executive’s employment. 
 (d) Subject to the approval of the Board of Directors, Executive shall be granted a one-time restricted stock award (the “Restricted Stock
Grant”) of 40,000 shares of Common Stock. Except as otherwise provided in or pursuant to Sections 4(b), 4(d) or 4(e) , the Restricted Stock Grant shall vest in five equal annual installments (i.e., 20% of the shares subject to the award) on
each of the first, second, third, fourth and fifth anniversary of the Effective Date, so that the Restricted Stock Grant will be fully vested and exercisable five (5) years from the Effective Date, subject (except as otherwise provided in or
pursuant to Sections 4(b), 4(d) or 4(e) ) to Executive’s continued employment with the Company on the relevant vesting dates. No right to any restricted stock shares subject to the award received by the Executive shall be earned or accrued
except at such times and to such extent as vesting of such respective shares occurs pursuant to the terms of this Agreement. Subject to the terms of this Agreement, the shares subject to the Restricted Stock Grant shall be evidenced by the
Company’s standard form of restricted stock agreement. 
 (e) Upon the consummation of a Sale of the Company, all Options and shares of
Common Stock subject to the Restricted Stock Grant that have not yet become vested shall automatically (and without any further action required on Executive’s part or the part of Parent or the Company) become vested at the time of such event,
if as of the date of such event, Executive is employed by the Company; provided that in the event that Executive’s employment is terminated without Cause or Executive resigns with Good Reason within 180 days prior to the date of such event, all
Options and shares of Common Stock subject to the Restricted Stock Grant that have not yet become vested shall automatically (and without any further action required on Executive’s part or the part of Parent or the Company) become vested at the
time of such event. 
 (f) The Company shall reimburse Executive for all reasonable business expenses incurred by him in the course of
performing his duties and responsibilities under this Agreement which are consistent with the Company’s policies in effect from time to time with respect to travel, entertainment and other business expenses, subject to the Company’s
requirements with respect to reporting and documentation of such expenses. 
 (g) On request by the executive and as soon as reasonably
practicable following the Effective Date, Executive will receive a one-time lump-sum bonus payment in the gross 

  

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amount of $200,000, payable in accordance with the Company’s customary payroll practice, as compensation or reimbursement for all moving, transition and
relocation expenses. In the event Executive voluntarily resigns without Good Reason within two years following the Effective Date of this Agreement, Executive will reimburse Syniverse Technologies, Inc., on a prorated basis less any taxes Executive
paid in connection with his receipt of the within bonus. 
 (h) The Company shall reimburse Executive for all reasonable temporary living
expenses for up to three months, subject to the Company’s requirements with respect to reporting and documentation of such expenses. 
 (i) All amounts payable to Executive as compensation hereunder, including, without limitation, the Options and the Restricted Stock Grant, shall be subject to all required and customary withholding by the Company as provided in
Section 18 herein. 
 4. Termination. 
 (a) Executive’s employment with the Company may be terminated for Cause at any time by the Company provided that no termination for Cause shall be treated as such until the 15th day following the date on which
the Company has provided notice to Executive of the Board’s decision to terminate Executive for Cause (such notice to include reasons for the Board’s decision) and within such 15-day period Executive is provided a reasonable opportunity to
address the Board; provided further that the Company reserves the right to require that Executive not report to work or otherwise perform any duties during such 15-day period. . Upon such a termination, the Company shall have no obligation to
Executive other than the payment of Executive’s earned and unpaid compensation to the effective date of such termination and as provided in Section 4(f). 
 (b) If during the Employment Period, Executive shall become ill, mentally or physically disabled, or otherwise incapacitated so as to be unable regularly to perform the duties of his position for a period in excess of
twelve (12) weeks (“Permanent Disability “), then the Company shall have the right to replace the Executive. If the Executive maintains the Permanent Disability for a period exceeding twenty-six weeks then the Company shall have the
right to terminate Executive’s employment with the Company upon written notice to Executive. In the event of Executive’s death or in the event the Company terminates Executive’s employment as a result of his Permanent Disability,
Executive or Executive’s estate shall be entitled to the benefits that he would have been entitled to receive if Executive’s employment had been terminated by the Company without Cause pursuant to Section 4(d) (subject to the provisos
and conditions set forth therein); provided , however , that, except as provided in Sections 4(d) and (f) , the Company shall have no other obligation to Executive or Executive’s estate pursuant to this Agreement in the event of
Executive’s death or in the event that Executive’s employment with the Company is terminated as a result of his Permanent Disability. 
 (c) Executive may voluntarily resign from his employment with the Company without Good Reason, provided that Executive shall provide the Company with thirty 

  

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(30) days advance written notice (which notice requirement may be waived, in whole or in part, by the Company in its sole discretion) of his intent to
terminate. Upon such a termination, the Company shall have no obligation other than the payment of Executive’s earned but unpaid compensation to the effective date of such termination and as provided in Section 4(f) . 
 (d) Executive’s employment with the Company may be terminated at any time by the Company without Cause. If the Company terminates Executive’s
employment without Cause, the Company shall have the following obligations to Executive (but excluding any other obligation, except as provided in Section 4(f), to Executive pursuant to this Agreement): 
 (i) The continuation of his Base Salary, as severance, (subject to the Executive signing a release document in a form substantially similar in all
material aspects to the Form Release attached hereto) payable in accordance with the Company’s general payroll practices (in effect from time to time) for a period commencing on the date of termination and ending 12 (twelve) months from the
date of termination (the “Severance Period”); 
 (ii) Executive shall be entitled to receive any unpaid Bonus, if any, for the
previous fiscal year and a pro-rated bonus, if any, for the then current fiscal year, such amounts to be payable at such times as they would be payable if Executive’s employment had not been terminated; provided , however , that the
continuation of such salary and benefits shall cease on the occurrence of any circumstance or event that would constitute Cause under Section 8 (including any material breach of the covenants contained in Section 5 or Section 6 below;
provided further , that Executive’s eligibility to participate in the Welfare Plans shall cease at such time as Executive is offered comparable coverage with a subsequent employer; 
 (iii) If Executive makes a timely election for COBRA with respect to the health, medical, and dental plans provided to Executive at the time of such
termination (the “Welfare Plans”), the Company shall pay that portion of the COBRA premium that the Company pays for other senior executive employees with the same coverage for the shorter of (A) twelve (12) months and
(B) the period that Executive is eligible for COBRA; 
 (e) Executive’s employment with the Company may be terminated by Executive
for Good Reason on thirty (30) days advance written notice to the Company, which notice shall detail the specific basis for such termination. The Company shall be given the opportunity to cure the basis for such termination within such thirty
(30) day period. If Executive terminates his employment under this Section 4(e), Executive shall be entitled to receive the same benefits as if his employment had been terminated by the Company without Cause under Section 4(d)
(subject to the provisos and conditions set forth therein). 
 (f) Executive acknowledges that any payments and benefits under this
Section 4 resulting from a termination of Executive’s employment with the Company are in lieu of 

  

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any and all claims that Executive may have against the Company and its Affiliates (other than (i) benefits under the Company’s employee benefit
plans, including the Plan, that by their terms survive termination of employment, (ii) benefits under the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended, (iii) rights with respect to un-reimbursed business expenses, if
any, pursuant to Section 3(e) and (iv) rights to indemnification under certain indemnification arrangements for officers of the Company, and represent liquidated damages (and not a penalty). The Company may require that the Executive
execute and not revoke a release of claims in a form substantially similar in all material aspects to the Form Release attached hereto as a condition to Executive’s receipt of such payments. The Company acknowledges that no such payment shall
be reduced by any amount Executive may earn or receive from employment or other source after the Separation and that Executive shall have no obligation to seek other employment or otherwise to mitigate the Company’s payment obligations.

 5. Confidential Information. 
 (a) Obligation to Maintain Confidentiality. Executive acknowledges that the information and data obtained by him during the course of his performance under this Agreement concerning the business and affairs of the Company, Parent and their
respective Subsidiaries and Affiliates, including information concerning acquisition opportunities in or reasonably related to the Company’s and Parent’s and their respective Subsidiaries’ business or industry of which Executive
becomes aware during the Employment Period (collectively, “ Confidential Information “), are the property of the Company, Parent or such Subsidiaries and Affiliates. Therefore, Executive agrees that he will not disclose to any unauthorized
Person or use for his own account any Confidential Information without the Board’s prior written consent. Executive agrees that upon Company’s request, he shall deliver to the Company at a Separation, or at any other time the Company may
request in writing, all memoranda, notes, plans, records, reports and other documents (and copies thereof) relating to the business of the Company, Parent and their respective Subsidiaries and Affiliates (including, without limitation, all
acquisition prospects, lists and contact information) which he may then possess or have under his control. Notwithstanding the foregoing, the restrictions contained herein shall not apply to any Confidential Information which Executive can
demonstrate by written record (i) was or becomes available to the public, otherwise than by breach of this Agreement, or (ii) is lawfully made available to Executive by an independent third party; or (iii) is already in
Executive’s possession at the time of initial receipt from Company; or (iv) is required by law, regulation, rule, act, or order of any governmental authority or agency to be disclosed by Executive; provided, however, that Executive shall
give Company sufficient advance written notice to permit it to seek a protective order or other similar order with respect to the Confidential Information. 
 (b) Ownership of Property. Executive acknowledges that all inventions, innovations, improvements, developments, methods, processes, programs, designs, analyses, drawings, reports, and all similar or related
information (whether or not patentable) that relate to the Company’s, Parent’s or any of their respective Subsidiaries’ or Affiliates’ actual or anticipated business, research and development, or existing or future products or

  

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services and that are conceived, developed, contributed to, made, or reduced to practice by Executive (either solely or jointly with others) while employed
by the Company, Parent or any of their respective Subsidiaries or Affiliates (including any of the foregoing that constitutes any proprietary information or records) (“ Work Product “) belong to the Company, Parent or such Subsidiary or
Affiliate and Executive hereby assigns, and agrees to assign, all of the above Work Product to the Company, Parent or to such Subsidiary or Affiliate. Any copyrightable work prepared in whole or in part by Executive in the course of his work for any
of the foregoing entities shall be deemed a “work made for hire” under the copyright laws, and the Company, Parent or such Subsidiary or Affiliate shall own all rights therein. To the extent that any such copyrightable work is not a
“work made for hire,” Executive hereby assigns and agrees to assign to the Company, Parent or such Subsidiary or Affiliate all right, title, and interest, including without limitation, copyright in and to such copyrightable work. Executive
shall promptly disclose such Work Product and copyrightable work to the Board and perform all actions reasonably requested by the Board (whether during or after the Employment Period) to establish and confirm the Company’s, Parent’s or
such Subsidiary’s or Affiliate’s ownership (including, without limitation, assignments, consents, powers of attorney, and other instruments). 
 (c) Third Party Information. Executive understands that the Company, Parent and their respective Subsidiaries and Affiliates will receive from third parties confidential or proprietary information (“ Third Party
Information “) subject to a duty on the Company’s, Parent’s and their respective Subsidiaries’ and Affiliates’ part to maintain the confidentiality of such information and to use it only for certain limited purposes. During
the Employment Period and thereafter for whatever period of time said duty is owed to such third parties, and without in any way limiting the provisions of Section 5(a) above, Executive will hold Third Party Information in the strictest
confidence and will not disclose to anyone (other than personnel of the Company, Parent or their respective Subsidiaries or Affiliates who need to know such information in connection with their work for the Company, Parent or their respective
Subsidiaries or Affiliates) or use, except in connection with his work for the Company, Parent or their respective Subsidiaries or Affiliates, Third Party Information unless expressly authorized by a member of the Board in writing or required by
applicable law or by judicial, legislative or regulatory process. 
 (d) Use of Information of Prior Employers. During the Employment Period,
Executive will not improperly use or disclose any confidential information or trade secrets, if any, of any former employers or any other Person to whom Executive has an obligation of confidentiality, and will not bring onto the premises of the
Company, Parent or any of their respective Subsidiaries or Affiliates any unpublished documents or any property belonging to any former employer or any other Person to whom Executive has an obligation of confidentiality unless consented to in
writing by the former employer or Person. Executive will use in the performance of his duties only information which is (i) generally known and used by Persons with training and experience comparable to Executive’s and that is
(x) common knowledge in the industry or (y) is otherwise legally in the public domain, (ii) is otherwise provided or developed by the Company, Parent or any of their respective Subsidiaries or Affiliates or (iii) in the case of
materials, property 

  

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or information belonging to any former employer or other Person to whom Executive has an obligation of confidentiality, approved for such use in writing by
such former employer or Person. 
 6. Non-Compete, Non-Solicitation. Executive acknowledges that in the course of his employment with the
Company he will become familiar with the Company’s, Parent’s and their respective Subsidiaries’ trade secrets and with other confidential information concerning the Company, Parent and such Subsidiaries and that his services will be
of special, unique and extraordinary value to the Company and Parent and such Subsidiaries. Therefore, Executive agrees that: 
 (a)
Non-competition. During the Employment Period and (i) in the event of a termination of Executive’s employment by the Company without Cause or the Executive for Good Reason, the “Severance Period” or (ii) in the event of a
termination of Executive’s employment for any other reason, for a period of two years thereafter (collectively, the “ Non-compete Period “), he shall not, anywhere in the world, directly or indirectly own, manage, control, participate
in, consult with, render services for, or in any manner engage in (A) any business relating to the provision of interoperability solutions, clearing and settlement services, software and network services and related services to
telecommunications companies and other third parties, (B) any other type of business in which the Company or one of its Affiliates is also engaged, or plans to be engaged, so long as Executive is involved in such business or planned business on
behalf of the Company or one of its Affiliates, or (C) any business in which the Company, Parent or any of their respective Subsidiaries has entertained discussions or has requested and received information relating to the acquisition of such
business by the Company, Parent or their respective Subsidiaries during the six-month period immediately prior to the Separation; provided , however, that the Executive may own up to 2% of any class of an issuer’s publicly traded securities.

 (b) Non-solicitation. During the Non-compete Period, Executive shall not directly or indirectly through another entity (i) induce or
attempt to induce any employee of the Company, Parent or their respective Subsidiaries to leave the employ of the Company, Parent or such Subsidiary, or in any way interfere with the relationship between the Company, Parent and any of their
respective Subsidiaries and any employee thereof, (ii) hire any person who was an employee of the Company, Parent or any of their respective Subsidiaries within one year prior to the time such employee was hired by Executive, (iii) induce
or attempt to induce any customer, supplier, licensee or other business relation of the Company, Parent or any of their respective Subsidiaries to cease doing business with the Company, Parent or such Subsidiary or in any way interfere with the
relationship between any such customer, supplier, licensee or business relation and the Company and any Subsidiary or (iv) directly or indirectly acquire or attempt to acquire an interest in any business relating to the business of the Company,
Parent or any of their respective Subsidiaries and with which the Company, Parent and any of their respective Subsidiaries has, in the two-year period immediately preceding a Separation, entertained discussions or has requested and received
information relating to the acquisition of such business by the Company, Parent or any of their respective Subsidiaries. Notwithstanding the provisions hereof, Executive may own up to 2% of any class of an issuer’s publicly traded securities.

  

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 (c) Non-disparagement. Executive and Company agree that at no time during Executive’s employment by
the Company and for a period of two years thereafter, shall either party make, or cause or assist any other person to make, any statement or other communication to any third party which impugns or attacks, or is otherwise critical of, in any
material respect, the reputation, business or character of the other party, and in the case of the Company any of its Affiliates or all of their respective directors, officers or employees; provided that neither party shall be required to make any
untruthful statement or to violate any law. 
 (d) Extension of Non-compete Period. The Non-compete Period shall be extended by the length of
any period during which Executive is in breach of the terms of this Section 6. 
 (e) Enforcement. If, at the time of enforcement of
Section 5 or this Section 6, a court holds that the restrictions stated herein are unreasonable under circumstances then existing, the parties hereto agree that the maximum duration, scope or geographical area reasonable under such
circumstances shall be substituted for the stated period, scope or area and that the court shall be allowed to revise the restrictions contained herein to cover the maximum duration, scope and area permitted by law. Because Executive’s services
are unique and because Executive has access to confidential information, the parties hereto agree that money damages would be an inadequate remedy for any breach of this Agreement. Therefore, in the event a breach or threatened breach of this
Agreement, the Company, Parent, their respective Subsidiaries or Affiliates or their successors or assigns may, in addition to other rights and remedies existing in their favor, apply to any court of competent jurisdiction for specific performance
and/or injunctive or other relief in order to enforce, or prevent any violations of, the provisions hereof (without posting a bond or other security). 
 (f) Additional Acknowledgments. Executive acknowledges that the provisions of this Section 6 are in consideration of: (i) employment with the Company, (ii) the issuance of the Options and the Restricted
Stock Grant by Parent and (iii) additional good and valuable consideration as set forth in this Agreement. In addition, Executive agrees and acknowledges that the restrictions contained in Section 5 and this Section 6 do not preclude
Executive from earning a livelihood, nor do they unreasonably impose limitations on Executive’s ability to earn a living. In addition, Executive acknowledges (i) that the business of the Company, Parent and their respective Subsidiaries
will be international in scope and without geographical limitation, (ii) notwithstanding the state of incorporation or principal office of the Company, Parent or any of their respective Subsidiaries, or any of their respective executives or
employees (including the Executive), it is expected that the Company and Parent will have business activities and have valuable business relationships within its industry throughout the world, and (iii) as part of his responsibilities,
Executive will be traveling in furtherance of Parent’s business and its relationships. Executive agrees and acknowledges that the potential harm to the 

  

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Company and Parent and their respective Subsidiaries of the non-enforcement of Section 5 and this Section 6 outweighs any potential harm to
Executive of its enforcement by injunction or otherwise. Executive acknowledges that he has carefully read this Agreement and has given careful consideration to the restraints imposed upon Executive by this Agreement, and is in full accord as to
their necessity for the reasonable and proper protection of confidential and proprietary information of the Company and Parent now existing or to be developed in the future. Executive expressly acknowledges and agrees that each and every restraint
imposed by this Agreement is reasonable with respect to subject matter, time period and geographical area. 
 7. Executive’s
Representations. Executive hereby represents and warrants to the Company that (i) the execution, delivery and performance of this Agreement by Executive do not conflict with, breach, violate or cause a default under any contract, agreement,
instrument, order, judgment or decree to which Executive is a party or by which he is bound, (ii) Executive is not a party to or bound by any other employment agreement, non-compete agreement or confidentiality agreement with any other person
or entity and (iii) upon the execution and delivery of this Agreement by the Company, this Agreement shall be the valid and binding obligation of Executive, enforceable in accordance with its terms. Executive hereby acknowledges and represents
that he has had the opportunity to consult with independent legal counsel regarding his rights and obligations under this Agreement and that he fully understands the terms and conditions contained herein. 
 8. Definitions. 
 “Affiliate”
means, (i) with respect to any Person, any Person that controls, is controlled by or is under common control with such Person or an Affiliate of such Person, and (ii) with respect to any Investor, any general or limited partner of such
Investor, any employee or owner of any such partner, or any other Person controlling, controlled by or under common control with such Investor; provided that, with respect to the Company and Parent, “Affiliate” shall not include the
Investors or any Person who would not be an Affiliate of the Company or Parent but for such Person’s relationship to an Investor. 
 “Cause” shall mean (i) your material breach of any of the terms, covenants, representations or warranties contained in this Agreement which is not remedied within thirty (30) days of written notice thereof;
(ii) your willful misconduct or gross negligence in the performance of his duties hereunder; (iii) your conviction of, or nolo contendere plea to, a felony or other crime involving moral turpitude; (iv) your commission of an act of
fraud, theft, or embezzlement against the Company or any of its affiliates or commission of an act (or acts) of personal dishonesty relevant to your duties and responsibilities; or (v) your willful breach of duty or habitual neglect of duty, or
refusal to comply with any reasonable or proper direction given by or on behalf of the Company. 
  

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 “Good Reason” means without the Executive’s prior written consent, (i) requiring
Executive to relocate his office outside of the Company’s headquarters or outside of a 50-mile radius from Tampa, Florida (it being understood that Executive shall be required to travel to the extent necessary to meet the needs of the Company
and its business); (ii) Executive is assigned duties which, in the aggregate, represent a material diminution in Executive’s title, authority or responsibilities as described by Section 2(a) ; (iii) the Company reduces the Base
Salary as in effect on the date hereof or as the same may be increased from time to time; (iv) any material reduction, in the aggregate, of the benefits provided to Executive pursuant to Section 3 , other than in connection with a
reduction in benefits generally applicable to senior executives of the Company. 
 “Person” means an individual, a partnership, a
limited liability company, a corporation, an association, a joint stock company, a trust, a joint venture, an unincorporated organization, investment fund, any other business entity and a governmental entity or any department, agency or political
subdivision thereof. 
 “Public Offering” means the sale in an underwritten public offering registered under the Securities Act of
1933, as amended, of equity securities of the Company or Parent or a corporate successor to the Company. 
 “Sale of the Company”
means any transaction or series of transactions pursuant to which any Person or group of related Persons other than the Investors or their Affiliates in the aggregate acquire(s) (i) beneficial ownership (within the meaning of Rule 13d-3 under
the Securities Exchange Act) of equity securities of the Company or Parent possessing the voting power (other than voting rights accruing only in the event of a default, breach or event of noncompliance that has not yet occurred) to elect a majority
of the Board or of the board of directors of Parent (whether by merger, consolidation, reorganization, combination, sale or transfer of the Company’s or Parent’s equity, security holder or voting agreement, proxy, power of attorney or
otherwise) or (ii) all or substantially all of the Company’s or Parent’s assets determined on a consolidated basis; provided that a Public Offering shall not constitute a Sale of the Company. 
 “Subsidiary” means, with respect to any Person, any corporation, limited liability company, partnership, association, or business entity of
which (i) if a corporation, a majority of the total voting power of shares of stock entitled (without regard to the occurrence of any contingency) to vote in the election of directors, managers, or trustees thereof is at the time owned or
controlled, directly or indirectly, by that Person or one or more of the other Subsidiaries of that Person or a combination thereof, or (ii) if a limited liability company, partnership, association, or other business entity (other than a
corporation), a majority of partnership or other similar ownership interest thereof is at the time owned or controlled, directly or indirectly, by that Person or one or more Subsidiaries of that Person or a combination thereof. For purposes hereof,
a Person or Persons shall be deemed to have a majority ownership interest in a limited liability company, partnership, association, or other business entity (other than a corporation) if such Person or Persons shall be allocated a majority of
limited liability company, partnership, association, or other business entity gains or losses or shall be or control any managing director or general partner of such limited liability company, partnership, 

  

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association, or other business entity. For purposes hereof, references to a “ Subsidiary “ of any Person shall be given effect only at such times
that such Person has one or more Subsidiaries, and, unless otherwise indicated, the term “ Subsidiary “ refers to a Subsidiary of the Company. 
 9. Survival. Sections 4 through 23, inclusive, shall survive and continue in full force in accordance with their terms notwithstanding the expiration or termination of the Employment Period. 
 10. Notices. Any notice provided for in this Agreement shall be in writing and shall be either personally delivered, sent by reputable overnight courier
service or mailed by first class mail, return receipt requested, to the recipient at the address below indicated: 
 Notices to Executive:

 To the address specified in the personnel files of the Company 
 Notices to the Company: 
 Syniverse Technologies, Inc. 
 8125 Highwoods Palm Way 
 Tampa, Florida 33647 
 Attention: General Counsel 
 or such other address or to the attention of such other person as the recipient party shall
have specified by prior written notice to the sending party. Any notice under this Agreement shall be deemed to have been given when so delivered, sent or mailed. 
 11. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is held to be
invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision of this Agreement or any action in any other jurisdiction,
but this Agreement shall be reformed, construed and enforced in such jurisdiction as if such invalid, illegal or unenforceable provision had never been contained herein. 
 12. Complete Agreement. This Agreement embodies the complete agreement and understanding among the parties and supersedes and preempts any prior understandings, agreements or representations by or among the parties,
written or oral, which may have related to the subject matter hereof in any way. 
 13. No Strict Construction. The language used in this
Agreement shall be deemed to be the language chosen by the parties hereto to express their mutual intent, and no rule of strict construction shall be applied against any party. 
  

 12 

 14. Counterparts. This Agreement may be executed in separate counterparts, each of which is deemed to be
an original and all of which taken together constitute one and the same agreement. 
 15. Successors and Assigns; No Third Party
Beneficiaries. This Agreement is intended to bind and inure to the benefit of and be enforceable by Executive, the Company and their respective heirs, successors and assigns, except that Executive may not assign his rights or delegate his duties or
obligations hereunder without the prior written consent of the Company. This Agreement shall not confer any rights or remedies upon any person other than the Executive, the Company, Parent, the Company’s Affiliates and their respective heirs,
successors and permitted assigns. 
 16. Choice of Law. ALL ISSUES AND QUESTIONS CONCERNING THE CONSTRUCTION, VALIDITY, ENFORCEMENT AND
INTERPRETATION OF THIS AGREEMENT AND THE EXHIBITS AND SCHEDULES HERETO SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF DELAWARE, WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAW RULES OR PROVISIONS
(WHETHER OF THE STATE OF FLORIDA OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY JURISDICTION OTHER THAN THE STATE OF DELAWARE. 
 17. Amendment and Waiver. The provisions of this Agreement may be amended or waived only with the prior written consent of the Company (as approved by the Board), Parent and Executive, and no course of conduct or
course of dealing or failure or delay by any party hereto in enforcing or exercising any of the provisions of this Agreement (including, without limitation, the Company’s right to terminate the Employment Period for Cause) shall affect the
validity, binding effect or enforceability of this Agreement or be deemed to be an implied waiver of any provision of this Agreement. 
 18.
Indemnification and Reimbursement of Payments on Behalf of Executive. The Company and its Affiliates shall be entitled to deduct or withhold from any amounts owing from the Company or any of its Affiliates to Executive any federal, state, local or
foreign withholding taxes, excise tax, or employment taxes (“ Taxes “) imposed with respect to Executive’s compensation or other payments from the Company or any of its Affiliates or Executive’s ownership interest in the Company
(including, without limitation, wages, bonuses, dividends, the receipt or exercise of equity options and/or the receipt or vesting of restricted equity). In the event the Company or any of its Affiliates does not make such deductions or
withholdings, at the direction of the Executive, Executive shall indemnify the Company and its Affiliates for any amounts paid with respect to any such Taxes, together with any interest, penalties and related expenses thereto. 
 19. Consent to Jurisdiction. Each of the parties irrevocably submits to the non-exclusive jurisdiction of the United States District Court for the Middle
District of 

  

 13 

 
Florida, Tampa Division located in Tampa, Florida, for the purposes of any suit, action or other proceeding arising out of this Agreement, any related
agreement or any transaction contemplated hereby or thereby. Each of the parties hereto further agrees that service of any process, summons, notice or document by U.S. registered mail to such party’s respective address set forth above shall be
effective service of process for any action, suit or proceeding in such court with respect to any matters to which it has submitted to jurisdiction in this Section 19 . Each of the parties hereto irrevocably and unconditionally waives any
objection to the laying of venue of any action, suit or proceeding arising out of this Agreement, any related document or the transactions contemplated hereby and thereby in the United States District Court for the Middle District of Florida, Tampa
Division located in Tampa, Florida, and hereby and thereby further irrevocably and unconditionally waives and agrees not to plead or claim in any such court that any such action, suit or proceeding brought in any such court has been brought in an
inconvenient forum. 
 20. Waiver of Jury Trial. As a specifically bargained for inducement for each of the parties hereto to enter into this
Agreement (after having the opportunity to consult with counsel), each party hereto expressly waives the right to trial by jury in any lawsuit or proceeding relating to or arising in any way from this Agreement or the matters contemplated hereby.

 21. Corporate Opportunity. During the Employment Period, Executive shall submit to the Board all business, commercial and investment
opportunities or offers presented to Executive or of which Executive becomes aware which relate to any lines of business that the Company or its Affiliates derive more than $50,000 annually of their revenue from or with respect to which the Company
and its Affiliates have made a significant investment (“Corporate Opportunities”). Unless approved by the Board, Executive shall not accept or pursue, directly or indirectly, any Corporate Opportunities on Executive’s own behalf or on
behalf of another person or entity in or with respect to whom Executive has any economic interest. 
 22. Executive’s Cooperation.
During the Employment Period and thereafter, Executive shall cooperate with the Company and its Affiliates in any internal investigation, any administrative, regulatory or judicial investigation or proceeding or any dispute with a third party as
reasonably requested by the Company (including, without limitation, Executive being available to the Company upon reasonable notice for interviews and factual investigations, appearing at the Company’s request to give testimony without
requiring service of a subpoena or other legal process, volunteering to the Company all pertinent information and turning over to the Company all relevant documents which are or may come into Executive’s possession, all at times and on
schedules that are reasonably consistent with Executive’s other permitted activities and commitments). In the event the Company requires Executive’s cooperation in accordance with this Section, the Company shall reimburse Executive solely
for reasonable travel expenses (including lodging and meals) upon submission of receipts. 
 23. Interpretation. Unless the context otherwise
requires, references in this Agreement to Sections are to Sections of this Agreement. 
  

 14 

 24. Indemnification and Insurance. The Company and Parent shall each indemnify Executive to the fullest
extent permitted by their respective Certificates of Incorporation and By-Laws and the General Corporation Law of the State of Delaware. Executive shall be entitled to indemnification and advancement of expenses on terms no less favorable than those
provided to any other officer or director of the Company or Parent. The Company and Parent shall maintain officers’ and directors’ liability insurance coverage for Executive while he is employed by the Company or Parent and, at all times
thereafter for the duration of any period of limitations during which any action may be brought against Executive, in such amounts and to the same extent as the Company and Parent covers any other officer or director of the Company or Parent.

 * * * * *
 IN WITNESS WHEREOF,
the parties hereto have executed this Agreement as of the date first written above. 
  

			
	Syniverse Technologies, Inc.
		
	By	 	 /s/ Tony Holcombe

	Its:	 	Chief Executive Officer
	
	Syniverse Holdings, Inc.
		
	By	 	 /s/ Tony Holcombe

	Its:	 	Chief Executive Officer
		
	By:	 	 /s/ Alfredo T. De Cardenas

		 	Alfredo T. De Cardenas

  

 15First Amendment to Credit Agreement

 Exhibit 10.1 
 FIRST AMENDMENT TO 
 CREDIT AGREEMENT 
 This FIRST AMENDMENT TO CREDIT AGREEMENT (this “Amendment”) is made and entered into effective as of December 21, 2007 (the
“Effective Date”), among TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P., a Delaware limited partnership (the “Borrower”), TRUMP ENTERTAINMENT RESORTS, INC., a Delaware corporation and general partner of
the Borrower (the “General Partner”), as a Guarantor (as defined in the Agreement), the Subsidiary Guarantors (as defined in the Agreement), the Lenders (as defined in the Agreement), BEAL BANK (as defined in the Agreement),
as collateral agent (together with any successor collateral agent appointed pursuant to the Agreement, the “Collateral Agent”) for the Secured Parties (as defined in the Agreement) and BEAL BANK, as administrative agent
(together with any successor administrative agent appointed pursuant to the Agreement, the “Administrative Agent”) for the Lender Parties (as defined in the Agreement). 
 R E C I T A L S: 
 A. Pursuant to that certain Credit Agreement dated as of
December 21, 2007, by and among the Borrower, the General Partner, the Lenders and the Agents (as amended, the “Agreement”), the Lenders extended certain credit facilities to the Borrower. 
 B. The Borrower and the General Partner have requested that the Agreement be amended in certain respects, and the Lenders and the Agents are willing to
comply with such request subject to the terms and provisions of this Amendment. 
 NOW, THEREFORE, in consideration of the mutual covenants
and agreements contained herein and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto hereby agree as follows: 
 ARTICLE I 
 DEFINITIONS 
 Section 1.01 Terms Defined. Unless otherwise defined in this Amendment, each capitalized term used in this Amendment has the meaning given to
such term in the Agreement (as amended by this Amendment). 
 ARTICLE II 
 AMENDMENT 
 Section 2.01 Amendment to Clause
(ii) Section 2.7(a) of the Agreement. Effective as of the Effective Date, the last sentence of clause (ii) of Section 2.7(a) of the Agreement is hereby amended and restated to read as follows: 
 “All Eurodollar Rate Advances shall be subject to an Interest Period that ends on the same date, which ending date shall be, with respect to the
initial Interest Period 

  

 FIRST AMENDMENT TO CREDIT AGREEMENT TO AMEND THE TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P. INTEREST PAYMENT PERIODS TO
COINCIDE WITH THE DUE DATE FOR PRINCIPAL REPAYMENT DATES - Page 1 

 
hereunder, March 31, 2008, and, with respect to each successive Interest Period thereafter, the last Business Day of each June, September, December and
March thereafter, and each Eurodollar Rate Advance in existence shall have the same Interest Period, except that the Interest Period applicable to the Eurodollar Rate Advance for each initial Term B-2 Advance and applicable to any Eurodollar
Rate Advance resulting from the Conversion of a Base Rate Advance may have a different commencement date.” 
 ARTICLE III

 MISCELLANEOUS 
 Section 3.01 Representations and Warranties. Each of the undersigned Loan Parties hereby jointly and severally represents and warrants to the Agents and the Lenders that, as of the date of and after giving effect to this
Amendment, (a) the execution, delivery and performance of this Amendment and any and all other documents executed and/or delivered in connection herewith have been authorized by all requisite action on the part of such Loan Party and will not
violate such Loan Party’s organizational documents, (b) the term “Loan Documents” as defined in the Agreement and as used in the Agreement or any of the other Loan Documents includes, without limitation, this Amendment,
(c) all representations and warranties set forth in the Agreement and in the other Loan Documents are true and correct in all material respects as if made again on and as of such date (except to the extent that such representations and
warranties were expressly made only in reference to a specific date), (d) no Default has occurred and is continuing, and (e) the Agreement and the other Loan Documents (as amended by this Amendment) are and remain legal, valid, binding and
enforceable obligations of Borrower, Holdings and/or the other Loan Parties, as applicable. 
 Section 3.02 Governing Law. THIS
AMENDMENT SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW JERSEY. 
 Section 3.03
Counterparts. This Amendment may be executed in any number of counterparts, all of which when taken together shall constitute one agreement, and any of the parties hereto may execute this Amendment by signing any such counterpart. Any
signature delivered by a party by facsimile transmission shall be deemed to be an original signature hereto. 
 Section 3.04 No Oral
Agreements. THIS AMENDMENT, TOGETHER WITH THE AGREEMENT AND THE OTHER LOAN DOCUMENTS AS WRITTEN, REPRESENT THE FINAL AGREEMENTS BETWEEN AND AMONG THE PARTIES HERETO AND MAY NOT BE CONTRADICTED BY EVIDENCE OF PRIOR, CONTEMPORANEOUS OR SUBSEQUENT
ORAL AGREEMENTS OF THE PARTIES. THERE ARE NO UNWRITTEN ORAL AGREEMENTS BETWEEN OR AMONG (A) ANY LOAN PARTY, (B) ANY AGENT AND/OR (C) ANY LENDER. 
 Section 3.05 Agreement remains in Effect; No Waiver. Except as expressly provided herein, all terms and provisions of Agreement and the other Loan Documents shall remain unchanged and in full force and
effect and are hereby ratified and confirmed. No waiver by any Agent or any Lender of any Default or Event of Default shall be deemed to be a waiver of any other Default or Event of Default. No delay or omission by any Agent or any Lender in
exercising any power, right or remedy shall impair such power, right or remedy or be construed as a waiver thereof or an acquiescence therein, and no single or partial exercise of any such power, right or remedy shall preclude other or further
exercise thereof or the exercise of any other power, right or remedy under the Agreement, the other Loan Documents or otherwise. 
  

 FIRST AMENDMENT TO CREDIT AGREEMENT TO AMEND THE TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P. INTEREST PAYMENT PERIODS TO
COINCIDE WITH THE DUE DATE FOR PRINCIPAL REPAYMENT DATES - Page 2 

 Section 3.06 Survival of Representations and Warranties. All representations and warranties
made in this Amendment or any other Loan Document shall survive the execution and delivery of this Amendment and the other Loan Documents, and no investigation by any Agent or any Lender or any closing shall affect the representations and warranties
or the right of any Agent or any Lender to rely upon them. 
 Section 3.07 Reference to Agreement. Each of the Agreement and the
other Loan Documents, and any and all other agreements, documents or instruments now or hereafter executed and/or delivered pursuant to the terms hereof or pursuant to the terms of the Agreement as amended hereby, are hereby amended so that any
reference in such Agreement or other Loan Documents to the Agreement shall mean a reference to the Agreement as amended hereby. 
 Section 3.08 Severability. Any provision of this Amendment held by a court of competent jurisdiction to be invalid or unenforceable shall not impair or invalidate the remainder of this Amendment and the effect thereof shall be
confined to the provision so held to be invalid or unenforceable. 
 Section 3.09 Successors and Assigns. This Amendment is
binding upon and shall inure to the benefit of the Loan Parties, the Agents and the Lenders and their respective successors and assigns, except that no Loan Party may assign, transfer or delegate any of its rights or obligations hereunder without
the prior written consent of the Agents and the Lenders. 
 Section 3.10 Headings. The headings, captions and arrangements used
in this Amendment are for convenience only and shall not affect the interpretation of this Amendment. 
 [Signature Page Follows] 

 

 FIRST AMENDMENT TO CREDIT AGREEMENT TO AMEND THE TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P. INTEREST PAYMENT PERIODS TO
COINCIDE WITH THE DUE DATE FOR PRINCIPAL REPAYMENT DATES - Page 3 

 IN WITNESS WHEREOF, each of the Loan Parties, the Agents and the Lenders has caused this Amendment to be
executed and delivered by its duly authorized officer effective as of the date first above written. 
  

			
	 BEAL BANK, S.S.B.,
 as Administrative
Agent, Collateral Agent and a Lender

		
	By:	 	 /s/ D. Andrew Beal

	Name:	 	D. Andrew Beal
	Title:	 	President
	
	 BEAL BANK NEVADA,
 as a
Lender

		
	By:	 	 /s/ D. Andrew Beal

	Name:	 	D. Andrew Beal
	Title:	 	President

  

 FIRST AMENDMENT TO CREDIT AGREEMENT TO AMEND THE TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P. INTEREST PAYMENT PERIODS TO
COINCIDE WITH THE DUE DATE FOR PRINCIPAL REPAYMENT DATES - Page 4 

			
	 TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P.,
 as Borrower

		
	By:	 	Trump Entertainment Resorts, Inc., its general partner
		
	By:	 	 /s/ John P. Burke

	Name:	 	John P. Burke
	Title:	 	Executive Vice President and Treasurer
	
	 TRUMP ENTERTAINMENT RESORTS, INC.,
 as
Guarantor

		
	By:	 	 /s/ John P. Burke

	Name:	 	John P. Burke
	Title:	 	Executive Vice President and Treasurer
	
	 TCI 2 HOLDINGS, LLC,
 as a Subsidiary
Guarantor

		
	By:	 	Trump Entertainment Resorts, Inc., its sole member
		
	By:	 	 /s/ John P. Burke

	Name:	 	John P. Burke
	Title:	 	Executive Vice President and Treasurer

  

 FIRST AMENDMENT TO CREDIT AGREEMENT TO AMEND THE TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P. INTEREST PAYMENT PERIODS TO
COINCIDE WITH THE DUE DATE FOR PRINCIPAL REPAYMENT DATES - Page 5 

			
	TRUMP MARINA ASSOCIATES, LLC;
	TRUMP PLAZA ASSOCIATES, LLC;
	TRUMP TAJ MAHAL ASSOCIATES, LLC;
	TRUMP ENTERTAINMENT RESORTS DEVELOPMENT COMPANY, LLC;
	each as a Subsidiary Guarantor
		
	By:	 	 Trump Entertainment Resorts Holdings, L.P.,
 their sole member

		 
		
	By:	 	 Trump Entertainment Resorts, Inc.,
 its
general partner

		 
		
	By:	 	 /s/ John P. Burke

	Name:	 	John P. Burke
	Title:	 	Executive Vice President and Treasurer
	
	 TRUMP ENTERTAINMENT RESORTS FUNDING, INC.,
 as a Subsidiary Guarantor

		
	By:	 	 /s/ John P. Burke

	Name:	 	John P. Burke
	Title:	 	Executive Vice President and Treasurer

  

 FIRST AMENDMENT TO CREDIT AGREEMENT TO AMEND THE TRUMP ENTERTAINMENT RESORTS HOLDINGS, L.P. INTEREST PAYMENT PERIODS TO
COINCIDE WITH THE DUE DATE FOR PRINCIPAL REPAYMENT DATES - Page 6

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