Document:

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                                                                   EXHIBIT 10.11

Confidential treatment has been requested for portions of this exhibit.  The
copy filed herewith omits the information subject to the confidentiality
request.  Omissions are designated as [*].  A complete version of this exhibit
has been filed separately with the Securities and Exchange Commission.

                                                     Agreement Number: SWM990003

                             LICENSE AGREEMENT FOR

                                 OEM CUSTOMERS

     This License Agreement for Original Equipment Manufacturers ("Agreement")
dated September 13, 1999  (the "Effective Date") is between Motive
Communications, Inc., a Delaware corporation with an office at 9211 Waterford
Centre Blvd., Suite 100, Austin, TX 78758 ("Motive") and GATEWAY COMPANIES,
INC., with an office at 610 GATEWAY DRIVE, NORTH SIOUX CITY, SD 57049 (the
"Licensee").

                                    RECITALS

This Agreement establishes the basis under which Licensee may use Motive
software programs to provide technical support to Licensee's customers.

1.  DEFINITIONS

1.1  "Content" means static, non-automated text or binary files used to create
Support Component.

1.2  "Customer(s)" shall mean any individual end user of Licensee Product to
whom Licensee provides technical support for said Licensee Product.

1.3  "Licensee" is the entity  identified above and/or in a Transaction Document
(defined herein) and is the party purchasing the license right to use the
Software Programs and/or Motive services in accordance with the terms and
conditions of this Agreement.

1.4  "Licensee Product" includes computers, servers, hardware, software, or
other components sold or licensed by Licensee.

1.5  "Motive Support Component" or "Support Component" refers to Content
(defined herein) which has been automated to produce an executable program which
is designed to diagnose and repair technical problems being experienced by an
end user.

1.6  "Software Program(s)" means one or more Motive generally released
proprietary computer software programs, in object code format, and their related
materials which include updates, modifications, new releases, version releases,
Support Component, user manuals, documentation, and software release notes for
programs.  The specific products licensed hereunder are those product(s)
specified in a Transaction Document and delivered to Licensee from Motive.

1.7  "Specifications" are the published user documentation, technical manuals
and release notes provided by Motive to Licensee.

1.8  "Transaction Document" is a written mutually agreed upon document
identifying the Software Programs and  Motive services.   Upon execution by an
authorized representation of each party, each Transaction Document shall become
an attachment to this Agreement.  A Transaction Document may come in the form of
a Licensee purchase order, or other similar documentation intended to achieve
the same purpose which has been accepted by Motive, either formally in writing
by Motive or by delivery to Licensee of Software Programs.  For Professional
Services, a Transaction Document may come in the form of a mutually executed
statement of work.
<PAGE>

2.  GRANT OF LIMITED LICENSE

2.1  Subject to all the terms of this Agreement, Motive grants Licensee a [*],
non-transferable, nonexclusive, [*], right to use, execute and perform the
Software Programs designated on a Transaction Document in providing technical
support to Customers. Licensee may install and use Software Programs on
computers owned or operated by or on behalf of Licensee up to the maximum number
of licenses of each Software Program or number of users defined in Licensee's
Transaction Document. A user is an individual having access to and use of the
licensed Software Program. Licensee may also make a reasonable number of copies
of the Software Program in machine-readable form solely for archive or backup
purposes in accordance with Licensee's standard archive or backup policies and
procedures. Use of Software Program greater than either the quantity of licenses
paid for or the number of users paid for is prohibited and any such use will be
subject to additional license fee(s).

2.2 Licensee shall have the right to reproduce, or have reproduced for it,
sublicense and distribute to its Customers the Software Program (currently
called [*]) that runs on an end user machine and provides a unified face of
support and local diagnostic capabilities. Licensee further agrees that such
access to the [*] (or any replacement or renamed program) will be for the
purpose of providing technical support to Customers through the use of licensed
server and support desktop Software Programs. Licensee agrees that the
distribution of the [*] to its Customers shall be done under an agreement that
contains substantially the same protections contained in this Agreement as set
forth in Licensee's standard end user license agreement attached hereto and
incorporated herein by reference. Licensee shall be [*] for any [*] or [*] to
their Customer(s) that are [*] and [*] those contained herein. Licensee may
distribute the [*] through [*] or [*] to its Customers.

2.3  Except for the [*], the Software Programs may only be used by i) employees
of Licensee, or ii) [*] of Licensee who are under a written agreement with
Licensee and who are [*]of Licensee.  Such use by [*] shall be limited to the
[*] of such [*].

2.4  Technical Support Delivery to a Customer. Licensee shall have the right to
use the Software Program(s) to deliver technical support to its Customers in an
Assisted-Service Mode and a Self-Service Mode.

a)  "Assisted-Service Mode" occurs when a Customer is attempting to diagnose and
    possibly repair technical problems with the assistance of Licensee's support
    analyst/personnel through the use of the Software Program(s).

b)  "Self-Service Mode" occurs when a Customer is attempting to diagnose and
    possibly repair technical problems without the assistance of Licensee's
    support analyst/personnel. Self-Service Mode is monitored through the use of
    Self-Service Licenses in the Transaction Document. "Self-Service License" is
    the individual right of a Customer to receive technical support in Self-
    Service Mode for a particular Licensee Product which has a Self-Service
    License assigned to it. A Self-Service License must be assigned to each unit
    of Licensee Product delivered to Customers that Licensee wishes to offer
    technical support in Self-Service Mode. Self-Service Licenses cannot be
    transferred from one Licensee Product to another.

2.5  Licensee may [*] of the Software Programs within the scope and guidelines
described in the Specifications.  Licensee will [*] the [*] on the [*] of each
[*].  No other modifications to the Software Programs will be made without
Motive's prior written consent.

2.6  No other rights are granted to Licensee except as expressly set forth
herein.

2.7  The license extends to and is for the benefit of Licensee and its
Affiliates.

3.  RESTRICTIONS

3.1  Licensee will maintain the copyright notice and any other notices that
appear on any Software Program, copies thereof, media, or documentation.
Licensee will not, nor allow any third party to reverse engineer or attempt to
discover any source code or underlying ideas or algorithms of any Software
Program. Except as authorized in section entitled "Grant of Limited License,"
Licensee will not, nor allow any third party to modify, lease, lend, use for
timesharing or service bureau purposes or otherwise use or allow others to use a
Software Program for the benefit of any third party.  Licensee agrees to [*]
Motive for [*] by Motive as a result of [*] and [*] of the Software Programs by
Licensee's [*] to whom Licensee [*].

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       2
<PAGE>

3.2      Title. This Agreement grants Licensee [*] or [*] in the Software
Programs.  All Software Programs furnished by Motive, and all copies thereof
made by Licensee and compilations, derivative products, programmatic extension,
and all patches, revisions, and updates, made by [*], thereto are and shall
remain the property [*] or [*], as applicable, except that Licensee shall [*]
its [*], even if such [*] is [*] by Motive.  All the limitations and
restrictions on Software Programs in this Agreement also apply to [*].

4.      PAYMENT TERMS

4.1      Motive will invoice Licensee for the Software Program at the time set
forth in the Transaction Document.  License fee and service fee payments are due
net [*] days from receipt of an [*] by Licensee unless other terms are mutually
agreed to in a Transaction Document.  Subsequent charges will be invoiced
separately. Motive shall notify Licensee of such maintenance and subscription
fees not less than [*] days prior to the expiration of each maintenance period
or subscription, provided that Motive's sole remedy for nonpayment shall be
termination of maintenance and subscription. maintenance and subscription
services are payable, annually [*] on a [*] basis.  Licensee [*] to pay all [*]
shall [*] the expiration or termination of this Agreement.

4.2      In order to [*] by Licensee with regard to the [*] in accordance with
the [*] for pursuant to a Transaction Document, and for no other purpose, Motive
[*] (i) an [*] to be made of the [*] Gateway [*].  Any [*] shall be [*] during
regular business hours at [*], with [*] days prior written notice and shall be
[*] so as not to [*] with Licensee's normal [*].  Any [*] shall be [*] by an [*]
public [*] selected by Motive ([*] than on a [*]) and [*] by Licensee, such [*]
not to be [*]. Motive will be [*] to [*] the [*] written [*] from the [*].
Copies of all [*] and [*] of the selected [*] will remain [*] and be [*] to
Licensee within [*] days after the [*] is[*]. Licensee agrees to provide the
selected [*] to the [*] Licensee[*].  Prompt [*] shall be made to [*] for any
[*] or [*] by such [*].  Any such [*] shall be [*] for by Motive [*] are [*]
that [*] to [*].  If such [*] are[*] associated with the [*].  In no
event shall [*] made more [*] than [*].

4.3      Taxes; Shipping. [*] will pay all amounts due under this Agreement in
U.S. currency. [*] Licensee [*] Motive a valid resale or exemption certificate
from the applicable taxing authority, [*] shall pay or promptly reimburse [*]
for all federal, state, local or other taxes (exclusive of taxes on [*] income)
applicable to the purchase or use of the Software Program(s) or services
provided under this Agreement.  If any withholding or similar tax must be paid
under the laws of any country outside of the U.S. based on the payments to
Motive specified in this Agreement, then [*] will pay all such taxes and the
amounts payable. Delivery is [*] facility.  However, if the Software Program or
Documentation is lost or damaged during shipment, [*].  [*] shall pay for all
shipping and insurance charges for shipments to locations within the United
States. [*] shall be responsible for the payment of all international freight,
customs, duties, international freight forwarding and related charges applicable
to the delivery of the Software Program to Licensee.

5.      MAINTENANCE AND  SUPPORT

5.1     During the period for which Licensee has subscribed to and paid for
[*] maintenance and support for the Software Program(s), Motive will provide
the following maintenance in support of the current version of Software Program
(Motive will also support the [*] of the Software Program [*]. In the event
Licensee acquires additional licenses beyond its initial acquisition,
maintenance fees for such licenses shall be [*] to be co-terminus with
Licensee's existing maintenance period.

5.2      Motive's Standard Maintenance and Support Plan shall include (i)
Software Program Updates - To supply improvements, extensions, new releases,
version releases, and other changes to the Software Program which [*], at its
discretion, deems to be logical improvements or extensions; (ii) Code
Corrections - To supply code corrections to correct material deviations of
unmodified Software Program from the Specifications; (iii) unlimited support
requests through [*] Licensee designated individuals per site using the Motive
support system technology; iv) Classic Hotline Support - To provide support
service via telephone, FAX and E-Mail, unlimited requests for mission critical
production related situations and [*] for all non-critical classic support
requests; (v) Fixes - to supply workarounds for problems where known, answer
questions and provide patches where they exist; and (vi) access to the basic [*]
Service. Motive shall provide the level of support set forth in the Transaction
Document Motive shall have the right to offer maintenance for [*], in which
event the maintenance fee shall be [*] accordingly. Licensee may [*] support for
any then-currently supported Software Programs by [*] would have [*]. Subsequent
term maintenance fees shall be mutually agreed to in a Transaction Document.

5.3      Motive shall respond to calls for assistance as noted below.  Licensee
shall contact Motive through the help desk or any other such reasonable means.

          Severity Level:  Reports on errors in the Software Programs are
          classified in the following categories:

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       3
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          Severity 1:  The outage terminates the operations of any installation
          and any workstations comprised therein or the outage corrupts any
          database used in conjunction with the Software Programs or major
          function of normal operation and use of the Software Program has
          become unusable and there is no work-around available.

          Severity 2:  A major function in normal operation and use of the
          Software Program has become unstable and there is an awkward work-
          around or any other function has become unworkable and there is no
          known work-around.

          Severity 3:  A major function of the Software Program has become
          unworkable and there is an effective workaround.

          Severity 4:  No functional impact to the Software Program.

          Planned Response Times:

          Severity Level  Response Time    Time to Start  Target to Fix Time
          --------------  -------------    -------------  ------------------
                [*]             [*]             [*]              [*]

5.4  If on-site assistance is required and the problem is the failure of the
Software Program to materially perform to Specifications, no charge will be
made.  If the problem is due to other causes, mutually agreed upon rates for
such services will be applicable and payable by Licensee.

5.5  Cancellation.  Licensee may cancel its [*] in the maintenance
and support plan(s) effective as of the [*] or [*] by written notice to Motive
received [*] to the [*], or if there is an increase in [*] maintenance and
support charges over the [*] by giving Motive written notice of cancellation
within [*] of receipt of Motive's invoice or price quotation notice showing such
increase.

5.6  Scope of Coverage.  Motive's maintenance support policy requires that
(i) the same level of services shall apply to all licensed Software Programs per
site, (ii) Licensee shall bring or keep all licensed Software Programs it has
acquired at an installation under current contracted maintenance in order to
receive the maintenance update services defined in the maintenance program. The
automated reporting routines contained in the Software Program which identifies
and analyzes the use and performance of  the Software Program  including
problems and issues that arise in connection therewith will be used by Motive to
provide support services, and improve, enhance the performance of the Software
Programs offered by Motive.

5.7  Compatibility.  Motive will use [*] to cooperate with Licensee to ensure
that the Software Program is compatible with Licensee hardware and standard
operating systems and environments.  In furtherance of this cooperation, Motive
agrees to add Licensee as one of its [*].

5.8  Training.  Motive shall provide training as set forth in the Transaction
Document.

5.9  Exclusions. Motive shall have [*] to correct any error resulting from: (i)
Software Programs altered or damaged by Licensee; (ii) use of a Software Program
that is not supported under Section 5.1 above; or (iii) Software Program
problems [*] Licensee's [*] or [*], or use of Software Program other than as
specified in Motive's user manual.

6.0  PROFESSIONAL SERVICE

6.1  If ordered by Licensee on a Transaction Document, the following terms and
conditions shall apply to professional services supplied by Motive to Licensee.
Licensee may purchase assistance for integration and installation of the
Software Programs, customization, and consulting services from Motive in the
form of [*] or on a [*].

6.2  Scope of Professional Services. Professional Services will be
documented in a Transaction Document.  At the request of Licensee, Motive shall
provide all Professional Services in accordance with this Agreement and the
Transaction Document.  Motive is not authorized to provide [*] under this
Professional Service section.  Any Professional Services performed which
contemplate [*] shall be performed in accordance with a separately executed
agreement.

6.3  Fees and Expenses.  Fees for Professional Services are defined in a
Transaction Document.  Fees and charges are due [*] from receipt of an [*]
invoice by Licensee.  Invoices shall be published on a monthly basis for
services actually performed.

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       4
<PAGE>

Licensee shall [*] Motive for [*] for [*] and [*] in accordance with Licensee's
[*]. Motive shall submit documentation requested by Licensee concerning any [*]
for [*] of the [*] referred to herein.

6.4  Termination or delay of Professional Services. Professional Services may be
terminated by Licensee at any time for any reason, with or without cause, by
giving [*] prior written notice to Motive; termination shall be effective [*]
after Motive's receipt of such notice. If Licensee [*] the [*] of contracted
Professional Services, Licensee shall [*] Motive [*]. If Licensee terminates
Professional Services before the end of the Term of Professional Services
engagement as set forth in the Transaction Document, Licensee shall [*] Motive
for Professional Services completed prior to the effective termination date.

6.5  Motive Proprietary Information.  All Motive Proprietary Information and
all right, title and interest, including without limitation, all patents,
copyrights, and trade secret rights any where in the world, and all other
intellectual property and rights in connection therewith shall be the sole
property of and remain with Motive or its licensors, as applicable. Except for
the rights otherwise expressly provided in this Agreement, no right, title or
interest in Motive Software Programs is granted hereunder.

6.6  Licensee Proprietary Information.  Licensee retains all right, title
and interest in Licensee's Proprietary Information including, but not limited
to, patents, copyrights, trademarks, trade secrets and trade dress.  Nothing in
this Agreement shall be construed as granting any license rights to Licensee's
Proprietary Information.

6.7  Independent Contractors.  Motive is an independent contractor and is
solely responsible for all taxes, withholdings, and other similar statutory
obligations including, but not limited to Worker's Compensation Insurance.
Nothing herein shall form or be construed to form a joint venture or
partnership.  In addition to maintaining Worker's Compensation Insurance in
compliance with all statutory requirements, Motive shall secure and maintain at
its own expense, the following insurance with companies satisfactory and
acceptable to Licensee and shall furnish to Licensee certificates evidencing
such insurance and thereafter as required by Licensee.  Said certificates shall
contain a provision whereby the policy and/or policies shall not be canceled or
altered without at least [*] prior written notice to Licensee.

  (i) Comprehensive General Liability Insurance with a general aggregate of [*].

 (ii) Automobile Liability Insurance covering all owned and non-owned vehicles
      and equipment used by Licensor with a minimum combined single limit of
      [*].

(iii) Umbrella Liability Insurance coverage with a minimum combined single and
      aggregate limit of [*].

 (iv) Employee Dishonesty/Blanket Insurance with a combined single and aggregate
      limit of [*].

 (iv) Errors and Omissions Insurance. As of the Effective Date of this
      Agreement, [*] Errors and Omissions Insurance. [*]

 (vi) Product Liability Insurance with a combined single and aggregate limit of
      [*].

6.8  Performance Standards.  Motive represents, warrants and covenants that
the performance of Professional Services under this Agreement will be performed
in a timely, professional and workmanlike manner.  Motive will comply with all
applicable laws and Licensee safety rules in the course of performing
Professional Services.

6.9  Consent to Subcontract. Licensee hereby consents for Motive to subcontract
Professional Services to persons or companies qualified and certified by Motive
to provide services on Motive's behalf, as approved individually in writing by
Licensee. In any event, Motive shall be liable for the performance or non-
performance of its subcontractors and/or agents.

7.   [*] SERVICE

7.1  Motive has established an [*] Premium [*]Service ([*]) which is an [*]
service that provides access to a Motive web site that hosts automated software
files designed to diagnose and/or resolve technical support problems. The [*]
web site contains "Support Component" files which are text files or fragments
which have been activated by Motive to produce an executable program which is
designed to diagnose and potentially repair technical problems being experienced
by an end user. If Licensee is then currently covered under a Motive maintenance
plan, Motive will provide access to an introductory basic [*] service for no
additional charge. Access to Motive's [*] Premium service is provided on an [*]
basis.

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       5
<PAGE>

7.2  [*] Service Use Rights. Upon receipt of a Transaction Document for
maintenance or Motive's [*] Premium [*] service, Motive will grant Licensee an
individual, non-sublicensable, non-exclusive and non-transferable right to
download and use the Support Component to diagnose and/or repair Customer's
technical support problems. Except as expressly authorized by Motive, Licensee
will not use the Support Component for timesharing or service bureau purposes or
otherwise for the benefit of a third party (other than Licensee's Customers) or
remove any Support Component proprietary notices or labels. Licensee will not
provide its Customers or any other third party access to the [*] Website.
Licensee acknowledges that Motive and its licensors retain ownership of all
Support Component including translations, compilations, and derivative products,
any portions or copies thereof, and all rights therein. Licensee agrees only to
use the Support Component diagnostic / repair routines through and in
conjunction with licensed Motive server and desktop Software Programs. Motive
will monitor usage statistics to verify performance of Support Component.

7.3  Payment; Cancellation. Upon receipt of a Transaction Document for
[*] Premium [*], Motive will invoice Licensee for the [*] Premium [*] fee
set for in the Product Schedule. If Licensee chooses not to renew its [*] or
upon termination of this Section for breach, Licensee will; (i) discontinue
accessing the [*] web site, (ii) cease using any Support Component; and (iii)
destroy any downloaded Support Component and any derivative products made in
connection with the Support Component.

7.4  Support. During the period Licensee has authorized access to [*],
Motive's support shall consist of providing updates and modifications to the
[*] web site by Motive. Motive shall assure that the connectivity between
Motive and Licensee will be [*] and [*] at least [*]. This [*] connectivity rate
shall not be applicable in the event of down time caused by [*].

7.5  WARRANTY; LIMITATION OF LIABILITY.  EXCEPT AS SET FORTH IN THIS
AGREEMENT OR ANY TRANSACTION DOCUMENT, THE [*] SERVICE IS PROVIDED "AS
IS" WITHOUT WARRANTY OF ANY KIND, AND MOTIVE DISCLAIMS ALL WARRANTIES, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  MOTIVE AND ITS LICENSORS,
WITH RESPECT TO [*] WILL NOT BE LIABLE IN ANY EVENT FOR LOSS OR
INACCURACY OF DATA, OR LOSS OF PROFITS OR REVENUE.

7.6  Survivability. This Section will survive termination including, without
limitation, content ownership, warranty disclaimers and limitations of
liability.

8.   TERMINATION

8.1  Either party shall have the right to terminate this Agreement if a
material breach by the other party remains uncured for a period of more than [*]
after the other party 's receipt of written notice of such breach. Either party
shall have the right to terminate this Agreement if a material breach by
Licensee of [*] or a material breach by either party of [*], remains uncured for
a period of more than [*] after the breaching party's receipt of written notice
of such breach.  Such termination caused by Motive's material breach shall be
effective following completion of the transition contemplated by [*].
Termination is not an exclusive remedy and all other remedies will be available
whether or not termination occurs.

8.2  If either party (i) becomes insolvent: (ii) admits in writing its inability
to pay its debts as they mature; (iii) makes any assignment for the benefit of
creditors; (iv)  makes or suffers to be made any transfer to any person,
trustee, receiver, liquidator, or referee for the benefit of creditors; (v)
files a voluntary petition in bankruptcy or an application for receivership
filed against it and such petition or application is not resolved favorably by
the party within [*]; (vi) has a petition in bankruptcy or an application for
receivership filed against it by a third party and such petition or application
is not resolved favorably by the party within [*]; (vii) files any petition in
bankruptcy for any reorganization, arrangement, compromise, readjustment,
liquidation, or dissolution or similar relief for itself; or (viii) becomes
unable to pay its debts generally as they become due, the other party shall have
the immediate right to terminate this Agreement upon delivery of written notice
without any liability to the insolvent party and without further notice to it.

8.3  In the event of a material breach by Motive, for a period of [*] after
termination under this Section 8, Motive shall provide reasonable [*] and
cooperation requested by Licensee.  Such [*] shall primarily include, but not be
limited to, [*] Motive's Software Programs [*] shall not include any [*],
deployment of [*], or the [*] by Motive of any [*] related thereto.  Motive
shall use commercially reasonable diligent efforts to accomplish [*] in a smooth
and orderly fashion with no impact on Customers and no degradation in Motive's
performance of all services provided hereunder.

8.4  Upon termination of this Agreement, and completion of [*] in the event of a
breach by Motive, each party shall promptly return to the other all information,
materials, and other properties received from the other in connection with this

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       6
<PAGE>

Agreement. With the other party's approval, in lieu of returning such
information and materials, each party shall have the right to destroy and
certify the destruction of such information and materials.

9.   CONFIDENTIALITY

     A.   For a period of [*] from the termination or expiration of this
Agreement, each party agrees that it will keep in confidence and prevent the
acquisition, disclosure, use or misappropriation by any person or persons all
types of and/or quantities of components, types of systems, new product
development, technical information, data, formulas, patterns, compilations,
Software Programs, programs, devices, methods, techniques, marketing plans,
business procedures, customer and supplier lists, agreements with any suppliers,
techniques or know-how, processes or other proprietary or confidential or
intellectual proprietary information (hereafter "Confidential Information")
which is received from the other under this Agreement; provided, however, that
neither party shall be liable for disclosure of any data if the same is
disclosed with the prior written approval of the other party.  Such prohibition
on disclosure shall not apply to disclosures by Licensee to its agents,
contractors or employees provided such disclosures are reasonably necessary to
Licensee's authorized use of the Software Programs and provided further that
Licensee shall take reasonable steps to ensure that the Software Programs are
not disclosed by its agents, contractors and employees in contravention of this
Agreement.  Each party agrees that if it breaches the non-disclosure agreement,
the owner of the Confidential Information shall suffer irreparable injury and be
entitled immediately to a temporary and permanent injunction.

     B.   The foregoing confidentiality obligation shall not apply to
information that the recipient can demonstrate by written evidence:

          (1) has been published in writing and has become part of the public
domain other than by the acts or omissions of the receiving party or any of its
employees or contractors;

          (2) has been lawfully furnished or made known to receiving party by a
third party (other than employees of the receiving party or any third party
acting directly or indirectly for or on behalf of the disclosing party), as a
matter of right and without restriction on the receiving party as to its
disclosure or use;

          (3) was in the possession of the receiving party on the Effective
Date, as a matter of right and without restriction on its use or disclosure, and
was not acquired by the receiving party or any of its employees directly or
indirectly from the disclosing party or any of its employees or agents;

          (4) was independently developed by the receiving party without access
to the Confidential Information of the disclosing party; or

          (5) was legally required to be disclosed pursuant to a court or
governmental order, provided the recipient gives the disclosing party reasonable
notice of the proposed disclosure and cooperates with the disclosing party in
seeking a protective order, and provided further, that such disclosure is
permitted only for the purposes of the legal proceeding and only to the extent
required by the order.

     C.   Each party:

          (1) agrees that all Confidential Information remains the property of
the disclosing party and will upon written request by the disclosing party,
promptly return all Confidential Information to the disclosing party;

          (2) shall disclose Confidential Information in writing when practical,
and when Confidential Information is disclosed orally, shall promptly confirm
such Confidential Information in writing;

          (3) agrees not to disclose Confidential Information given to it by the
other party to any person, real or legal, except as necessary for the other
party to perform its obligations under this Agreement;

          (4) shall require of employees and third parties having necessary
access to Confidential Information obligations of confidence and non-use
consistent with this non-disclosure agreement;

          (5) shall exercise the same degree of care to safeguard the
confidentiality of such Confidential Information as it would exercise in
protecting the confidentiality of similar property of its own (but in no event
less than is standard in the industry); and

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       7
<PAGE>

          (6) agrees to use its diligent efforts to prevent inadvertent or
unauthorized disclosure, publication or dissemination of any Confidential
Information.

     D.  Each party shall notify the other of any actual or suspected
unauthorized use or disclosure of Confidential Information of infringement of
any proprietary rights of which such party has knowledge and will reasonably
cooperate with the other party in the investigation and prosecution of such
unauthorized use, disclosure or infringement.

     E.  This non-disclosure provision shall survive the termination or
expiration of the entire Agreement.

10.  INDEMNIFICATION

     A.   Motive agrees to indemnify, hold harmless and defend Licensee from and
against any and all damages, costs and expenses, including reasonable attorneys'
fees, including allocated costs for in-house legal services,  incurred in
connection with a claim or assertion related to Motive's performance or non-
performance hereunder,  including without limitation any:  (i) claim or
assertion that a Software Program or Professional Service infringes an
Intellectual Property Right of any third party, (ii) damage to any tangible
property, personal injury, or death, by whomever suffered, based on the
negligence or willful misconduct of Motive, or (iii) any actual or alleged
breach of Motive's representations or warranties  as set forth in Section 11 A.,
B. and C.

     B.   Licensee agrees to notify Motive promptly in the event of any claim
described above, and shall cooperate with and provide all reasonable assistance
to Motive (at Motive's expense) in the defense or settlement of such claim,
provided that Software Program may, at its own expense, retain separate
representation.

     C.   In the event that a final judgment is obtained against the use of any
Software Program by Licensee by reason of infringement of any Intellectual
Property Right, or, if in Motive's opinion the Software Program is likely to
become the subject of such a claim of infringement, Motive shall, [*]:

          (1) procure for Licensee the right to continue using the Software
Program; or

          (2) replace or modify the Software Program so that it no longer causes
any such infringement but is still capable of performing as warranted; or

          (3) after reasonable attempts to achieve (1) or (2) above, terminate
Licensee's rights to the infringing Software Program and return all fees paid to
Motive for the infringing Software Program.  Termination as contemplated herein
shall not relieve Motive of its obligations of indemnification as set forth
above.

     D.   Motive agrees to indemnify, hold harmless and defend Licensee for [*]
associated with any claim or assertion resulting or claimed to result, in whole
or in part, from any actual or alleged defect in the design of the Software
Programs.

     E.   The foregoing obligations of indemnification do not apply where the
Software Programs (i) are modified by Licensee after delivery without Motive's
authorization; or (ii) where Licensee continues the allegedly infringing
activity after being notified thereof or after being informed of and provided
modifications that would have avoided the alleged infringement and Licensee has
been given sufficient opportunity to install the non-infringing modification.

11.  WARRANTY

  Motive represents and warrants that:

     A.  It has full right and title in the Software Programs and trademarks
licensed hereunder, and has all necessary right and authority to grant the
licenses granted hereunder without the consent of any other person and without
conflicting with any other agreement to which Motive is a party or by which it
may be bound.

     B.  The Software Programs, the licenses granted hereunder, and the
performance by Motive of its obligations hereunder are and shall remain,
throughout the term of this Agreement and any renewal, in compliance with all
applicable laws, rules and regulations.

     C.  The Software Programs and trademarks licensed hereunder do not infringe
upon or otherwise violate any patent, copyright, trademark, trade secret, know-
how, moral rights or other intellectual property rights (individually or
collectively, an "Intellectual Property Right") of any third party.

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       8
<PAGE>

     D.  The golden master CD or DVD ROM, diskette or other media will be (a)
new, (b) free from defects and viruses out of the manufacturing process, and (c)
will function properly in accordance with the Specifications under ordinary use
for a period of [*].

     E.  For a period of [*] from the date of delivery, the Software Program, as
delivered to Licensee will conform with all performance capabilities,
Specifications, functions and other descriptions and standards set forth in the
Specifications provided to Licensee by Motive. In the event of non-conformance
of the Software Programs under this warranty, the period of time of non-
conformance will be added to the warranty period.  If any Software Program fails
to comply with the preceding sentence, Motive, at its option, will either: (1)
provide a correction at [*] to Licensee; (2) provide a replacement product that
has [*] and at a [*] than the [*] for the Software Program in the Transaction
Document; or (3) [*] Licensee for [*] hereunder for the Software Program.
However, if Licensee does not accept the suggested remedies contemplated by  (1)
or (2) above, Licensee may request a [*] Motive hereunder for the defective
Software Program.  Motive shall also [*] by Licensee in the [*] with other
Motive Software Programs distributed to Customers containing the defective
Software Program.

     F.  Motive represents and warrants that all Software Programs are
designed to be used prior to, during, and after the calendar year 2000A.D.  The
Software Programs will perform fully in accordance with the Specifications and
in accordance with Section 11.F. during each time period and without error
relating to date values or other date data including, without limitation, (i)
errors arising from, related to, or resulting from date data that represents or
references different centuries or more than one century, or (ii) errors arising
from, related to, or resulting from calculations, processing, sequencing, or
employing date data.  Without limiting the generality of the preceding
sentences, Motive represents and warrants that the Software Programs:  (x) are
capable of accurately, correctly, and consistently accepting, calculating,
comparing, sorting, and otherwise processing, returning, and displaying date
inputs and date values, regardless of when such date data are used, the format
or separators used to express such dates, and whether such dates are read from
the internal clock of the hardware, input by a user, or otherwise; (y) will
accurately, correctly, and consistently manage and manipulate data involving
dates, including formulas that involve dates in one century or dates in more
than one century; and (z) will not cause an abnormally-ending routine or process
within an application or generate incorrect values or invalid results involving
date data.

     H.  Motive represents and warrants that the Software Programs will
correctly determine leap years, being years during which an extra day is added
in February (February 29th). Motive acknowledges leap years are correctly
determined to occur in all years divisible by 400, and all other years evenly
divisible by 4 except those evenly divisible by 100.  For example, 1996 is a
leap year since it is divisible by 4; 1900 is not a leap year since it is
divisible by 100 but is not divisible by 400; 2000 is a leap year since it is
divisible by 400.

     I.  Motive represents and warrants that the Software Programs and any
software media furnished to Licensee pursuant to this Agreement have been tested
using computer virus detection software and that such tests indicated that such
Software Programs and/or the software media are free from computer viruses and
any undocumented and unauthorized methods for terminating or disrupting the
operation of, or gaining access to, the Software Programs or other code or
features which result in or cause, in whole or in part, directly, damage, loss
or disruption to all or any part of computer systems or other computing
resources. Motive shall not incorporate into the Software Programs any
termination logic or other means to electronically repossess the Software
Programs. For purposes hereof, termination logic shall include any computer code
that employs a user count, execution key, the internal clock of a computer to
test for the date and/or time, or any related techniques as a trigger to render
inoperable or otherwise disable the Software Programs or any related computer
system.

     J.  EXCEPT FOR THE WARRANTIES SET FORTH IN THIS SECTION 11, ALL SOFTWARE
PROGRAMS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OR NONINFRINGEMENT.  FURTHER MOTIVE DOES NOT WARRANT RESULTS OF USE OR THAT THE
SOFTWARE PROGRAMS ARE ERROR FREE OR THAT THEIR USE WILL BE UNINTERRUPTED.

12.   LIMITATION OF LIABILITY

12.1  NEITHER PARTY SHALL BE LIABLE FOR SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

12.2  [*] SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
EXCEPT WHERE A MATERIAL BREACH OF [*] SET FORTH IN [*] OBLIGATIONS TO PERFORM
SERVICES UNDER THIS AGREEMENT CAUSED SUCH DAMAGES OR A [*] SET FORTH IN [*].

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       9
<PAGE>

12.3  [*] SHALL NOT BE LIABLE FOR SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT
DAMAGES AND [*] LIABILITY SHALL NOT EXCEED [*] WHERE A [*] OF THE [*] UNDER THIS
[*] ON [*] OR [*] OF MOTIVE'S PROPRIETARY AND CONFIDENTIAL INFORMATION PROVIDED
BY [*] UNDER THIS AGREEMENT CAUSED SUCH DAMAGES.

12.4  THE FOREGOING [*] APPLY WHERE SUCH DAMAGES ARE AWARDED TO A THIRD PARTY
AND SUCH [*] IS COVERED BY AN OBLIGATION OF [*] UNDER THIS AGREEMENT.

12.5. EXCEPT AS SET FORTH ABOVE, NEITHER PARTY SHALL BE LIABLE TO THE OTHER
PARTY OR OBLIGATED WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT OR UNDER
ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR (I) ANY AMOUNTS IN EXCESS OF [*] WITH RESPECT TO THE APPLICABLE SOFTWARE
PROGRAM OR PROFESSIONAL SERVICES; (II) ANY COST OF PROCUREMENT OF SUBSTITUTE
GOODS, TECHNOLOGY, SERVICES OR RIGHTS; OR (III) INTERRUPTION OF USE OR LOSS OR
CORRUPTION OF DATA.

13.  PROTECTIVE COVENANTS

13.1  Motive acknowledges that the Software Programs are [*] with its Customers.
Accordingly, Motive agrees that [*], without Licensee's prior written consent:
(a) [*] that would have an [*] (including but not limited to rendering Motive
insolvent or otherwise unable to pay its debts as they become due), or restrict
or otherwise have an adverse impact on Motive's ability to fulfill its
obligations under this Agreement.  In the event of (a) above, [*], or any
transaction that would result in a change of control of Motive, [*] may, in its
[*] this Agreement in accordance with the provisions of Section 8, or within a
shorter time frame as set forth in Section 8.

13.2  Motive represents and warrants that all information it has provided to
Licensee with regard to [*] is complete and accurate as of the Effective Date.
Motive shall provide Licensee [*] the execution of an agreement that
contemplates [*] shall have [*] from [*] receipt [*] notification of a [*] under
these terms and conditions or [*] as contemplated hereunder.  During such [*]
period, Motive shall remain responsible for providing the services and Software
Programs. [*], no confidential information of Licensee shall, in any case, be
provided to [*], whether under a non-disclosure agreement or otherwise, without
Licensee's express prior written consent.  In addition, if Licensee elects to
[*] this Agreement pursuant to Section 13.1 above, Licensee shall [*] to
discontinue the use of the Software Programs, the financial obligations of
Licensee to Motive shall [*], and Motive shall provide the [*] services
described in [*] above.

13.3  Motive shall furnish Gateway prompt written notice in advance of any
situation which [*] affect [*] under this Agreement. Motive shall make
representatives of its senior management available promptly at Licensee's
request to discuss any issues contemplated by this Section 13.

13.4  In the event of [*] which results in the increase of Licensee Product
shipments equal to [*], the parties shall negotiate in good faith equitable
adjustment to the pricing set forth hereunder.

14.  ESCROW

Motive shall, at [*], maintain on deposit with a nationally recognized bank,
trust company or escrow company, machine readable copies of current versions of
all Software Programs.  If, on the Effective Date, Motive has an escrow
agreement regarding the Software Programs with a nationally-recognized bank,
trust company or escrow company, Motive shall provide a copy of such escrow
agreement to Licensee upon execution of this Agreement, and Licensee shall have
the right to be a beneficiary of such escrow agreement. [*] of execution of
this Agreement, Motive shall have entered into the above-referenced escrow
agreement.  If Motive (i) ceases, for any reason, to support the Software
Programs without providing a replacement Software Program with equivalent
functionality and its support of the Software Program is not continued by
another corporation or entity which assumes and performs Motive's obligations
under this Agreement, (ii) ceases to do business, and its business and support
of the Software Program is not continued by another corporation or entity which
assumes and performs Motive's obligations under this Agreement, or (iii)
undertakes or has instituted against it any action described in Section 8.2,
then the Software Programs shall be delivered and released to Licensee.  In such
event, Motive grants Licensee the right to use, execute, modify, and reproduce
the Software Programs or any portion thereof for the sole purpose of supporting
its Customers who have acquired the Software Programs from Licensee.

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       10
<PAGE>

15.  FREEDOM OF ACTION

Nothing in this Agreement shall be construed as:  (1) prohibiting or restricting
either party or their subsidiaries from acquiring, licensing, distributing or
marketing products, services and other materials which are competitive in any
form with the Software Program, (2) guaranteeing that either party or their
subsidiaries will announce, or otherwise offer, any product or service,
including but not limited to the Software Program; or (3) affecting either
party's pricing of products or services, including but not limited to the
Software Program.  Each party is free to enter into similar agreements with
other parties.

16.  PRIVACY

Motive acknowledges the importance [*] places on protecting [*].  Accordingly,
[*] shall use its best efforts to safeguard any [*], including without
limitation, names, addresses, or credit information, against unauthorized access
or use.  In addition, [*] shall not, without [*] prior written consent, use,
sell, license, lease or otherwise transfer such data to any third party, or
export such data to any location outside of the country in which [*] acquired
such data.  In the event [*] to allow [*] to [*] shall:  (i) allow [*] to access
any data [*] may have regarding [*]; (ii) allow [*] to correct any incorrect or
incomplete data regarding [*]; (iii) comply with any request by [*] to remove
such [*]; and (iv) upon receipt of a request as described in clause (iii),
provide no further [*].  Upon the expiration or earlier termination of this
Agreement, [*] shall return to [*] all [*] then in [*] possession. [*] shall not
retain any copies of such data in hard copy or electronic form.

17.  U.S. EXPORT

Both parties shall comply with all applicable export and import rules and
regulations. Licensor shall provide Licensee in writing with the U.S. Export
Control Classification Number ("ECCN") for each item that Licensee licenses from
Licensor, as more particularly set forth in Attachment A.  Such information
shall be provided prior to fulfillment of the first order for a given item.  For
any and all instance in which Licensor does not have the ECCN and cannot obtain
it by reasonable efforts or by filing an ECCN classification request with the
U.S. Department of Commerce, Licensor agrees to respond diligently to Licensee's
requests for sufficient information to enable Licensee to determine the correct
ECCN for the item.  Licensor shall provide Licensee with written advance notice
of changes to any of the information provided to Licensee pursuant to this
Section.

18.  FORCE MAJEURE

In the event that either party is prevented from performing or is unable to
perform any of its obligations under this Agreement due to any Act of God, fire,
casualty, flood, war, strike, lockout, epidemic, destruction of production
facilities, riot, insurrection, or any other cause beyond the reasonable control
of the party invoking this section, and if such party shall have used its best
efforts to mitigate its effects, such party shall give prompt written notice to
the other party, its performance shall be excused, and the time for the
performance shall be extended for the period of delay or inability to perform
due to such occurrences.  However, if such inability to perform continues for
fifteen (15) days, the other party may terminate this Agreement without penalty
and without further notice.

19.  DISPUTE RESOLUTION

19.1  Each company shall designate in writing to the other the following
individuals for the following purposes:

19.2  Designated Representatives.  Each company shall designate one Primary
Representative.  These Primary Representatives shall also act as the designated
persons to resolve disputes in accordance with Section 20.3 below.

19.3  Senior Officers.  Each company shall designate a Senior Officer of the
company, who is not an attorney, who shall serve for the purpose of resolving
disputes in accordance with Section 20.4 below.

19.4  Changes in Designation.  Each party may change such designated
representatives within the parameters called for hereunder for such
representatives upon the giving of advance written notice to that effect.

20.  PROCEDURES FOR HANDLING OF DISPUTES

20.1  All disputes under this Agreement, of any nature whatsoever, shall be
handled in strict accordance with the following procedure.  Each party agrees
that it shall not resort to legal remedies until such time as each step of the
following procedure

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       11
<PAGE>

has been completed. Notwithstanding the provisions of the preceding sentence, a
party to this Agreement may seek equitable relief at any time in a court of
competent jurisdiction as set forth in Section 22.10 herein.

20.2   A party raising a dispute shall begin the procedure by setting forth in
writing and submitting to the other party a notice (a "Dispute Notice")
describing all issues and circumstances related to the dispute.  The submitting
party shall include with the Dispute Notice copies of all materials sufficient,
in the submitting party's reasonable judgment, to substantiate the dispute and
the amount of claim under the dispute.  The Dispute Notice shall be delivered to
the other party in accordance with Section 22 below.  Notwithstanding the
provisions of the preceding sentence, a party to this Agreement may seek
equitable relief at any time in a court of competent jurisdiction as set forth
in Section 22.10 herein.

20.3   The designated Primary Representatives of the parties shall attempt to
resolve the dispute within [*] from the date the non-submitting party received
the Dispute Notice.

20.4   Failing resolution by the Primary Representatives pursuant to Section
20.3 above, the dispute, including all supporting documentation and the
respective positions of the parties, shall be submitted for resolution to the
Senior Officers designated by each party in accordance with Section 19.3 above.
The Senior Officers shall attempt to resolve the dispute within [*] from the
date the dispute was submitted to them.

20.5   Failure to Act.  The failure to take any action on the part of either or
both parties under any step of the procedure outlined above during an applicable
[*] period shall automatically move the dispute process to the next step in the
procedure.  Following the submission of a Dispute Notice pursuant to Section
20.2 above, the completion of each subsequent [*] period in each step will be
deemed to constitute notice to initiate the next step of the procedure.

21.  NOTICES

Notices and other communication under this Agreement will be sent by (i)
certified mail, return receipt requested; or (ii) a major U.S. carrier, such as
UPS or Federal Express, that traces deliveries on request and provides the name
of the person who signed for the delivery, and shall be addressed to the parties
at the addresses set forth below, provided that either party may change its
address by written notice thereof:

       Licensee:       Gateway Companies, Inc.
                       610 Gateway Drive
                       North Sioux City, SD 57049
                       Attn: [*]

                       Copy to:  Gateway Law Department
                                 Attn: [*]

       Motive:
                       Motive Communications, Inc.
                       9211 Waterford Centre Blvd., Ste. 100
                       Austin, TX  78759
                       Attn: [*]

                       Copy to: [*]
                             9211 Waterford Centre Blvd., Ste. 100
                             Austin, TX  78759

22.  GENERAL

22.1 All rights and remedies, whether conferred hereunder, or by any other
instrument or law will be cumulative and may be exercised singularly or
concurrently.  Failure by either party to enforce any term will not be deemed a
waiver of future enforcement of that or any other term.  The terms and
conditions stated herein are declared to be severable.

22.2  This Agreement shall be binding on and inure to the benefit of the parties
hereto and their respective successors and assigns.  Neither party may assign
this Agreement without the prior express written consent of the other party,
which consent shall not be unreasonably withheld or delayed.  Notwithstanding
the foregoing, either party may, without the consent of the other party, assign
its rights and obligations hereunder to a majority owned (fifty-one percent or
greater) or in connection with

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       12
<PAGE>

a merger or reorganization, or to a purchaser of all or substantially all of its
assets or of the assets of that portion of such party's business as to which
this Agreement pertains.

22.3  These terms and conditions constitute the entire agreement between the
parties with respect to the subject matter hereof.  These terms and conditions
shall prevail notwithstanding any different, conflicting or additional terms and
conditions which may appear on any order submitted by Licensee or order
acknowledgment and/or acceptance issued by Licensor.

22.4  It is understood that neither party is constituted an agent, partner,
franchisee, employee or servant of the other for any purpose whatsoever.  Each
party shall conduct its business in its own name and shall be solely responsible
for its acts, conduct and expenses and the acts, conduct and expenses of its
employees and agents.

22.5  Neither party shall publicly announce or disclose the existence of this
Agreement or its terms and conditions or advertise or issue a press release or
any publicity regarding this Agreement without the prior written consent of the
other party.  This provision shall survive termination of this Agreement. [*]
this provision [*] shall be considered a material breach of this Agreement and
[*] may immediately, upon delivery of written notice, terminate this Agreement
without further notice or liability to it.

22.6  Licensor represents, warrants and covenants that it has not in the past,
and will not in the future, offer or give any payments, gifts, gratuities, or
anything of value [*] to any Licensee employee or representative.  Any violation
of this provision will entitle Licensee to recover liquidated damages from
Licensor equal to the amount of the payment or gift and any and all expenses and
costs (including attorneys' fees on an indemnity basis) incurred in enforcing
this provision.  The liquidated damages provision contained herein applies only
in the event that Licensor breaches this provision, and Licensee reserves all
remedies available to it by law or in equity in the event that Licensor breaches
any other provision of this Agreement.  In the event that the liquidated damages
provision contained herein shall be invalid, illegal or unenforceable in any
respect, Licensee reserves the right to pursue all remedies available to it by
law or in equity.

22.7  If any provision of this Agreement is determined by a court of competent
jurisdiction to be invalid, illegal or unenforceable, such determination shall
not affect the validity of the remaining provisions unless Licensee determines,
in its discretion that the court's determination causes this Agreement to fail
in any of its essential purposes.

22.8  The headings provided in this Agreement are for convenience only and shall
not be used in interpreting or construing this Agreement.

22.9  The parties agree that their respective rights, obligations and duties
under Sections [*] (to the extent stated in such Section), [*], as well as any
rights, obligations and duties which by their nature extend beyond the
expiration or termination of this Agreement, shall survive any expiration or
termination of this Agreement.

22.10  This Agreement shall be governed by and construed in accordance with the
laws of the State of [*] without resort to conflict of law principles.  The
parties agree that any legal action by either party against the other relating
to this Agreement, Product Schedule, Transaction Document or attachment as
contained therein shall be commenced in a federal court of competent
jurisdiction in the State of [*]. The parties hereby waive their right to a jury
trial in the event of any litigation arising under, related to or in connection
with this Agreement, product schedule, Transaction Document or any other
attachment hereto.

BY THEIR EXECUTION BELOW, THE PARTIES AGREE TO BE BOUND BY THIS AGREEMENT AND
ANY DOCUMENTS REFERENCED HEREIN.

Gateway Companies, Inc. ("Licensee")    Motive Communications, Inc.  ("Motive")
------------------------------------    ---------------------------------------
By:    /S/ WILLIAM M. ELLIOTT           By:   /S/ SCOTT HARMON
Printed Name:   WILLIAM M. ELLIOTT      Printed Name:   SCOTT HARMON
Title:   SVP AND GENERAL COUNSEL        Title:   PRESIDENT AND CEO
Date:   SEPTEMBER 15, 1999              Date:   SEPTEMBER 13, 1999

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.

                                       13
<PAGE>

                                SCHEDULE NO. 1

                           ENTERPRISE PRICING TERMS

        This Schedule No. 1 ("Schedule") is subject to the terms and conditions
of the Software License Agreement ("Agreement") between Motive Communications,
Inc. ("Motive") and Gateway Companies, Inc., ("Licensee") effective as of
September 13, 1999.

1.  PURPOSE

        The purpose of this Schedule is to provide the terms under which
Licensee will purchase Motive Software Programs and services. Except for those
additions or modifications agreed to in this Schedule, all terms and conditions
contained in the Agreement shall remain unchanged. The term of this Schedule
begins upon full execution thereof and [*] (herein after "Term"). By execution
of this Schedule, Licensee hereby places a firm order for the Software Programs
and services detailed in this Schedule, in accordance with the terms and
conditions of this Schedule and Agreement.

2.  PRODUCTION DESCRIPTION
    [*]

3.  FINANCIAL SUMMARY
    [*]

4.  SOFTWARE PROGRAM MODEL AND FEE
    [*]

5.  SOFTWARE MAINTENANCE
    [*]

6.  LICENSOR PROFESSIONAL SERVICES ("Professional Services") AND TRAINING
    [*]

7.  PAYMENT TERMS
    [*]

8.  GATEWAY TECHNICAL SUPPORT KNOWLEDGE BASE CONTENT
    [*]

9.  GATEWAY EXCLUSIVE COMMITMENT
    [*]

--------------------------------------------------------------------------------

IN WITNESS WHEREOF, the parties hereto have executed this Schedule No. 1 with an
effective date of September 13, 1999.

GATEWAY COMPANIES, INC. ("LICENSEE")      MOTIVE COMMUNICATIONS, INC. ("MOTIVE")

Signature:  /s/  WILLIAM M. ELLIOTT       Signature:  /s/  SCOTT HARMON
           ----------------------------              --------------------------

Name:  William M. Elliott                 Name:  Scott Harmon
      ---------------------------------         -------------------------------

Title: SVP and General Counsel            Title:  President and CEO
      ---------------------------------          ------------------------------

Date: September 15, 1999                  Date: September 13, 1999
     ----------------------------------        --------------------------------

* Certain confidential information on this page has been omitted and filed
  separately with the Securities and Exchange Commission.<PAGE>
                                                                 Exhibit 10.30

                      OPLINK COMMUNICATIONS, INC.

                      ____________________________

                         NOTE PURCHASE AGREEMENT
                      ____________________________

<PAGE>
                      OPLINK COMMUNICATIONS, INC.

                        NOTE PURCHASE AGREEMENT

     THIS NOTE PURCHASE AGREEMENT is made as of the 28th day of August, 2000
(the "EFFECTIVE DATE") by and between OPLINK COMMUNICATIONS, INC., a California
corporation (the "COMPANY"), and CISCO SYSTEMS, INC., a California corporation
(the "PURCHASER).

The parties hereby agree as follows:

1.   AMOUNT AND TERMS OF THE LOAN. Subject to the terms of this Agreement,
Purchaser agrees to lend to the Company FIFTY MILLION DOLLARS ($50,000,000) (the
"LOAN AMOUNT" or the "LOAN") against the issuance and delivery by the Company of
a convertible promissory note for the Loan Amount in the form attached hereto as
Exhibit A (the "NOTE").

2.   THE CLOSING

     2.1  CLOSING DATE. The closing of the purchase and sale of the Note (the
"CLOSING") shall be held on the date hereof, or at such other time as the
Company and Purchaser shall agree (the "CLOSING DATE").

     2.2  DELIVERY. At the Closing, (i) Purchaser will deliver to the Company a
check or wire transfer funds in the amount of the Loan Amount; (ii) the Company
shall issue and deliver to Purchaser the Note in favor of Purchaser payable in
the principal amount of the Loan Amount; (iii) the Company shall deliver a legal
opinion of Cooley Godward LLP in the form attached hereto as Exhibit B; and (iv)
the Company and Purchaser shall have executed an amendment to that certain Third
Amended and Restated Rights Agreement (the "RIGHTS AGREEMENT"), dated as of the
date hereof, adding Purchaser as a party thereto.

3.   REPRESENTATIONS, WARRANTIES AND COVENANTS OF THE COMPANY

     Except as set forth in the Company's Registration Statement of Form S-1
filed with the Securities and Exchange Commission on July 14, 2000, as amended
through the date of this Agreement (the "REGISTRATION STATEMENT"), the Company
hereby represents and warrants to Purchaser as follows:

     3.1  ORGANIZATION, GOOD STANDING AND QUALIFICATION. The Company is a
corporation duly organized, validly existing and in good standing under the laws
of the State of California. The Company is duly qualified to transact business
and is in good standing in each jurisdiction in which the failure to so qualify
would have a material adverse effect on its business or properties. The Company
currently has and will have on and as of the closing all requisite corporate
power and authority necessary to own and operate its property, to carry on its
business as now conducted and as currently proposed to be conducted and to carry
out the transactions contemplated by this Agreement.

                                       1.

<PAGE>

     3.2  AUTHORIZATION. All corporate action on the part of the Company, its
officers, directors and its shareholders necessary for the authorization,
execution, delivery and performance of this Agreement by the Company and the
performance of the Company's obligations hereunder, including the issuance and
delivery of the Note and the reservation of the equity securities issuable upon
conversion of the Note has been taken or will be taken prior to the Closing;
provided, however, that the shares of the Company's Series E Preferred Stock
that may be issued upon conversion of the Note shall be authorized and reserved
for issuance within sixty (60) days of the date hereof. This Agreement, the
Rights Agreement, and the Note, when executed and delivered by the Company,
shall constitute valid and binding obligations of the Company enforceable in
accordance with their terms, subject to laws of general application relating to
bankruptcy, insolvency, the relief of debtors and, with respect to rights to
indemnity, subject to federal and state securities laws. The Common Stock or
other equity securities of the Company, when issued in compliance with the
provisions of this Agreement and the Note, will be validly issued, fully paid
and nonassessable and free of any liens or encumbrances. The Note, when issued
in compliance with the provisions of this Agreement, will not violate any
preemptive rights or rights of first refusal, will be issued in compliance with
all applicable federal and State securities laws, and will be free of any liens
or encumbrances, other than any liens or encumbrances created by or imposed upon
the holder through no action of the Company; PROVIDED, HOWEVER, that the Note
may be subject to restrictions on transfer under state and/or federal securities
laws as set forth herein or as otherwise required by such laws at the time the
transfer is proposed, and that the issuance of equity securities in connection
with the conversion of the Note can not occur until the intention to convert the
Note has been notified to the Federal Trade Commission and the United States
Department of Justice pursuant to the Hart-Scott-Rodino Antitrust Improvements
Act of 1976 (the "HSR Act") and the applicable waiting period has expired or
been terminated.

     3.3  GOVERNMENTAL CONSENTS. All consents, approvals, orders, or
authorizations of, or registrations, qualifications, designations, declarations,
or filings with, any governmental authority, required on the part of the Company
in connection with the valid execution and delivery of this Agreement, the
offer, sale or issuance of the Note and the equity securities issuable upon
conversion of the Note or the consummation of any other transaction contemplated
hereby shall have been obtained and will be effective at the Closing, except for
(a) notices required or permitted to be filed with certain state and federal
securities commissions, which notices will be filed on a timely basis, (b) the
authorization of the Series E Preferred Stock that may be issued upon conversion
of the Note, which authorization shall occur within 60 days of the date hereof,
(c) any filings required to be made with the California Department of
Corporations regarding maximum permissible interest rates, and (d) filings and
notifications required under the HSR Act, which shall be made by both parties as
soon as practicable following the execution of this Agreement, with the issuance
of equity securities in connection with the conversion of the Note delayed until
the applicable waiting period under the HSR Act has expired or been terminated.

     3.4  OFFERING. Assuming the accuracy of the representations and warranties
of the Purchaser contained in Section 4 hereof, the offer, issue, and sale of
the Note are and will be exempt from the registration and prospectus delivery
requirements of the Securities Act of 1933, as amended (the "1933 ACT"), and
have been registered or qualified (or are exempt from

                                       2.

<PAGE>

registration and qualification) under the registration, permit or qualification
requirements of all applicable state securities laws.

     3.5  REGISTRATION STATEMENT. The Registration Statement does not currently
and shall not, at the time the Registration Statement is declared effective by
the Securities and Exchange Commission, contain any untrue statement of a
material fact or omit to state any material fact necessary to make the
statements therein, in the light of the circumstances under which they were
made, not misleading.

     3.6  CAPITALIZATION. The Company's capitalization information contained in
the Registration Statement is complete and accurate as of the dates specified
therein.

     3.7  SUBSIDIARIES. Except for Beijing Oplink, the Company's wholly-owned
subsidiary in Beijing, China, the Company does not presently own or control,
directly or indirectly, any interest in any other corporation, association, or
other business entity. The Company is not a participant in any joint venture,
partnership, or similar arrangement.

     3.8  LITIGATION. There is no action, suit, proceeding or investigation
pending, or to the Company's knowledge, currently threatened against the Company
or its officers or directors that questions the validity of this Agreement or
the right of the Company to enter into such agreement or to consummate the
transactions contemplated hereby, or that could reasonably be expected to
result, either individually or in the aggregate, in any material adverse changes
in the business, assets or condition of the Company, financially or otherwise,
or any material change in the current equity ownership of the Company. The
Company is not a party or subject to the provisions of any order, writ,
injunction, judgment or decree of any court or government agency or
instrumentality. There is no action, suit, proceeding or investigation by the
Company currently pending.

     3.9  PATENTS AND TRADEMARKS. To its knowledge (but without having conducted
any special investigation or patent search), except for the disclosures made in
the Registration Statement, the Company possesses all patents, patent rights,
trademarks, trademark rights, service marks, service mark rights, trade names,
trade name rights and copyrights (collectively, the "INTELLECTUAL PROPERTY")
necessary for its business without any conflict with or infringement of the
valid rights of others and the lack of which could materially and adversely
affect the operations or condition, financial or otherwise, of the Company. The
Company has a valuable body of trade secrets, including know-how, concepts,
computer programs and other technical data (the "PROPRIETARY INFORMATION") for
the development, manufacture and sale of its products. To its knowledge, the
Company has the right to use the Proprietary Information free and clear of any
rights, liens, encumbrances or claims of others, except that the possibility
exists that other persons may have independently developed trade secrets or
technical information similar or identical to those of the Company. The Company
is not aware of any such independent development nor of any misappropriation of
its Proprietary Information. The Company is not aware that any of its key
employees is obligated under any contract (including licenses, covenants or
commitments of any nature) or other agreement, or subject to any judgment,
decree or order of any court or administrative agency, that would interfere with
the use of his or her best efforts to promote the interests of the Company or
that would conflict with the Company's business. The Company does not believe it
is or will be necessary to utilize any inventions of

                                       3.

<PAGE>

any of its employees (or people it currently intends to hire) made prior to
their employment by the Company, except for inventions that have been assigned
or licensed to the Company as of the date hereof.

     3.10  COMPLIANCE WITH OTHER INSTRUMENTS. The Company is not in violation in
any material respect of any provision of its Articles of Incorporation, as
amended to date, or Bylaws, as amended to date, nor in any material respect of
any instrument, judgment, order, writ, decree or contract, statute, rule or
regulation to which the Company is subject and a violation of which would have a
material adverse effect on the condition, financial or otherwise, or operations
of the Company. The execution, delivery and performance of this Agreement and
the consummation of the transactions contemplated hereby will not result in any
such violation, or be in conflict with or constitute, with or without the
passage of time and giving of notice, either a default under any such provision
or an event that results in the creation of any lien, charge or encumbrance upon
any assets of the Company or the suspension, revocation, impairment, forfeiture
or nonrenewal of any material permit, license, authorization or approval
applicable to the Company, its business or operations or any of its assets or
properties.

     3.11  FINANCIAL STATEMENTS. The financial statements contained in the
Registration Statement (the "FINANCIAL STATEMENTS") have been prepared in
accordance with generally accepted accounting principles applied on a consistent
basis throughout the periods indicated and with each other, except that
unaudited Financial Statements may not contain all footnotes required by
generally accepted accounting principles. The Financial Statements fairly
present the financial condition and operating results of the Company as of the
dates, and for the periods, indicated therein, subject in the case of unaudited
Financial Statements to normal year-end audit adjustments. Except as set forth
in the Financial Statements, the Company has no material liabilities, contingent
or otherwise, other than (i) liabilities incurred in the ordinary course of
business and (ii) obligations under contracts and commitments incurred in the
ordinary course of business. Except as disclosed in the Financial Statements,
the Company is not a guarantor or indemnitor of any indebtedness of any other
person, firm or corporation.

     3.12  CHANGES. To the Company's knowledge, since June 30, 2000 there has
not been any change in the assets, liabilities, financial condition or
operating results of the Company from that reflected in the Financial
Statements, except changes in the ordinary course of business that have not
been, in the aggregate, materially adverse.

     3.13  TAX RETURN. Except as disclosed to Purchase in writing, the Company
has timely filed all tax returns (federal, state and local) required to be filed
by it and all taxes, assessments and other government charges imposed upon the
Company, or upon any of the assets, income or franchises of the Company, have
been timely paid or, if not yet payable, are adequately accrued on the Company's
books and records. There are no actual or proposed material tax deficiencies,
assessments or adjustments with respect to the Company or any assets or
operations of the Company. The Company has not been advised that any of its
returns have been or are being audited.

     3.14  PERMITS. The Company has all franchises, permits, licenses and any
similar authority necessary for the conduct of its business, the lack of which
could materially and adversely affect the business, properties or financial
condition of the Company. The Company is

                                       4.

<PAGE>

not in default in any material respect under any of such franchises, permits,
licenses or other similar authority.

     3.15  ENVIRONMENTAL AND SAFETY LAWS. To its knowledge, the Company is
not in violation of any applicable statute, law or regulation relating to the
environment or occupational health and safety which violation could result in
a material adverse effect on the Company, and to its knowledge, no material
expenditures are or will be required in order to comply with any such
existing statute, law or regulation.

     3.16  DISCLOSURE. The Company has fully provided Purchaser with all the
information that such Purchaser has requested in writing for deciding whether to
purchase the Note. Neither this Agreement (including all the exhibits and
schedules hereto) nor any other certificates made or delivered in connection
herewith contains any untrue statement of a material fact concerning the Company
or omits to state a material fact concerning the Company necessary to make the
statements herein or therein not misleading in light of the circumstances under
which they were made.

     3.17  TITLE TO PROPERTY AND ASSETS. The property and assets the Company
owns are owned by the Company free and clear of all mortgages, liens, loans
and encumbrances, except (i) as reflected in the Financial Statements, (ii)
for statutory liens for the payment of current taxes that are not yet
delinquent, and (iii) for liens, encumbrances and security interests that
arise in the ordinary course of business and minor defects in title, none of
which, individually or in the aggregate, materially impair the Company's
ownership or use of such property or assets. With respect to the property and
assets it leases, the Company is in material compliance with such leases and,
to its knowledge, holds a valid leasehold interest free of any liens, claims
or encumbrances, subject to clauses (i)-(iii).

     3.18  EMPLOYEE BENEFIT PLANS. The Company does not have any Employee
Benefit Plans as defined in the Employee Retirement Income Security Act of
1974 other than its tax-qualified 401(k) Profit Sharing Savings Plan, its
self-funded medical flexible spending account plan and dependent care
assistance plan spending account plan under its cafeteria plan established
under Section 125 of the Internal Revenue Code, and its employee group health
and welfare insurance benefit plans (including but not limited to medical
insurance benefits).

     3.19  LABOR AGREEMENTS AND ACTIONS. The Company is not bound by or subject
to (and none of its assets or properties is bound by or subject to) any written
or oral, express or implied, contract, commitment or arrangement with any labor
union, and no labor union has requested or, to the Company's knowledge, has
sought to represent any of the employees, representatives or agents of the
Company. There is no strike or other labor dispute involving the Company
pending, or to the Company's knowledge, threatened, that could have a material
adverse effect on the assets, properties, financial condition, operating results
or business of the Company, nor is the Company aware of any labor organization
activity involving its employees. The Company is not aware that any officer or
key employee, or that any group of key employees, intends to terminate their
employment with the Company, nor does the Company have a present intention to
terminate the employment of any of the foregoing.

                                       5.

<PAGE>

4.   REPRESENTATIONS AND WARRANTIES OF PURCHASER

     4.1  PURCHASE FOR OWN ACCOUNT. Purchaser represents that it is acquiring
the Note and the equity securities issuable upon conversion of the Note
(collectively, the "SECURITIES") solely for its own account and beneficial
interest for investment and not for sale or with a view to distribution of the
Securities or any part thereof, has no present intention of selling (in
connection with a distribution or otherwise), granting any participation in, or
otherwise distributing the same, and does not presently have reason to
anticipate a change in such intention.

     4.2  INFORMATION AND SOPHISTICATION. Purchaser acknowledges that it has
received all the information it has requested from the Company and it considers
necessary or appropriate for deciding whether to acquire the Securities.
Purchaser represents that it has had an opportunity to ask questions and receive
answers from the Company regarding the terms and conditions of the offering of
the Securities and to obtain any additional information necessary to verify the
accuracy of the information given Purchaser. Purchaser further represents that
it has such knowledge and experience in financial and business matters that it
is capable of evaluating the merits and risk of this investment.

     4.3  ABILITY TO BEAR ECONOMIC RISK. Purchaser acknowledges that investment
in the Securities involves a high degree of risk, and represents that it is
able, without materially impairing its financial condition, to hold the
Securities for an indefinite period of time and to suffer a complete loss of its
investment.

     4.4  FURTHER LIMITATIONS ON DISPOSTION. Without in any way limiting the
representations set forth above, other than transfers to a wholly-owned
subsidiary of Purchaser upon prior notice to Company, Purchaser further agrees
not to make any disposition of all or any portion of the Securities unless and
until:

          (a)  there is then in effect a registration statement under the
1933 Act, covering such proposed disposition and such disposition is made in
accordance with such registration statement; or

          (b)  Purchaser shall have notified the Company of the proposed
disposition and shall have furnished the Company with a detailed statement of
the circumstances surrounding the proposed disposition, and if reasonably
requested by the Company, Purchaser shall have furnished the Company with an
opinion of counsel, reasonably satisfactory to the Company, that such
disposition will not require registration under the 1933 Act or any
applicable state securities laws.

     4.5  ACCREDITED INVESTOR STATUS. Purchaser is an "ACCREDITED INVESTOR" as
such term is defined in Rule 501 under the Securities Act. Purchaser, acting for
its own account, owns at least $100 million in securities of issuers that are
not affiliated with Purchaser (calculated in the manner described in Rule 144A
of the Securities Act of 1933, as amended) and has invested on a discretionary
basis such amount in such securities during the current calendar year and in
each of the three prior fiscal years.

     4.6  FURTHER ASSURANCES. Purchaser agrees and covenants that at any time
and from time to time it will promptly execute and deliver to the Company such
further instruments and

                                       6.

<PAGE>

documents and take such further action as the Company may reasonably require in
order to carry out the full intent and purpose of this Agreement.

5.   COVENANTS. Each of the Company and Purchaser covenants and agrees that
it shall make any and all filings with the appropriate governmental
authorities required under the HSR Act in connection with the transactions
contemplated hereby as soon as practicable following the date of this
Agreement and that each shall use all reasonable efforts to obtain early
termination of any waiting periods under the HSR Act with respect to the
transactions contemplated hereby.

6.   MISCELLANEOUS

     6.1  BINDING AGREEMENT. The terms and conditions of this Agreement shall
inure to the benefit of and be binding upon the respective successors and
assigns of the parties. Nothing in this Agreement, express or implied, is
intended to confer upon any third party any rights, remedies, obligations, or
liabilities under or by reason of this Agreement, except as expressly provided
in this Agreement.

     6.2  GOVERNING LAW. This Agreement shall be governed by and construed under
the laws of the State of California as applied to agreements among California
residents, made and to be performed entirely within the State of California.

     6.3  COUNTERPARTS. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument.

     6.4  TITLES AND SUBTITLES. The titles and subtitles used in this Agreement
are used for convenience only and are not to be considered in construing or
interpreting this Agreement.

     6.5  NOTICES. Any notice required or permitted under this Agreement shall
be given in writing and shall be deemed effectively given upon personal delivery
or upon deposit with the United States Post Office, postage prepaid, addressed
to the Company at 3469 North First Street, San Jose, California 95134,
Attention: Chief Executive Officer, or to Purchaser at its address shown on the
signature page hereof, or at such other address as such party may designate by
ten (10) days advance written notice to the other party.

     6.6  MODIFICATION; WAIVER. No modification or waiver of any provision of
this Agreement or consent to departure therefrom shall be effective unless in
writing and approved by the Company and Purchaser.

     6.7  ENTIRE AGREEMENT. This Agreement and the exhibit hereto constitute the
full and entire understanding and agreement between the parties with regard to
the subjects hereof and no party shall be liable or bound to any other in any
manner by any representations, warranties, covenants and agreements except as
specifically set forth herein.

     6.8  EXPENSES. Each party shall bear its own fees and expenses incurred in
connection with the transactions contemplated hereby; provided, however, that
the Company shall pay the reasonable fees and expenses of a single counsel for
Purchaser incurred in connection with the

                                       7.

<PAGE>

transactions contemplated hereby, which fees and expenses shall not exceed
$5,000 and shall be payable at Closing as a deduction from the Loan Amount
otherwise payable by Purchaser.

     6.9  CALIFORNIA SECURITIES LAW. THE SALE OF THE SECURITIES THAT ARE THE
SUBJECT OF THIS AGREEMENT HAS NOT BEEN QUALIFIED WITH THE COMMISSIONER OF
CORPORATIONS OF THE STATE OF CALIFORNIA AND THE ISSUANCE OF SUCH SECURITIES OR
THE PAYMENT OR RECEIPT OF ANY PART OF THE CONSIDERATION FOR SUCH SECURITIES
PRIOR TO SUCH QUALIFICATION IS UNLAWFUL, UNLESS THE SALE OF SECURITIES IS EXEMPT
FROM QUALIFICATION BY SECTION 25100, 25102 OR 25105 OF THE CALIFORNIA
CORPORATIONS CODE. THE RIGHTS OF ALL PARTIES TO THIS AGREEMENT ARE EXPRESSLY
CONDITIONED UPON SUCH QUALIFICATION BEING OBTAINED, UNLESS THE SALE IS SO
EXEMPT.

     6.10  PUBLICATIONS. Except in the Company's Registration Statement or in
any press release relating to the filing or effectiveness thereof, the
Company shall not use Purchaser's name or refer to Purchaser directly or
indirectly in connection with Purchaser's relationship with the Company
contemplated by this Agreement in any advertisement, news release or
professional or trade publication, or in any other public manner, unless
otherwise required by law or with Purchaser's prior written consent. Except
in the Company's Registration Statement or in any press release relating to
the filing or effectiveness thereof, the Company agrees it shall not issue
any press release or other public statement relating to this Agreement or the
transactions contemplated unless required by law in the opinion of Company's
legal counsel reasonably concurred with by Purchaser's legal counsel. Other
than in connection with the Company's initial public offering, if the Company
determines that it is required by law to file any document or material with
the Securities and Exchange Commission which contains a reference to
Purchaser, it shall at a reasonable time before making any such filing,
consult with Purchaser regarding such filing and seek confidential treatment
for such portions of the document or material as may be reasonably requested
by Purchaser. The Company agrees any breach of these provisions is a material
breach of this Agreement.

     6.11  SEVERABILITY. If one or more provisions of this Agreement are held
to be unenforceable under applicable law, the parties agree to renegotiate
such provision in good faith. In the event that the parties cannot reach a
mutually agreeable and enforceable replacement for such provision, then (a)
such provision shall be excluded from this Agreement, (b) the balance of the
Agreement shall be interpreted as if such provision were so excluded and (c)
the balance of the Agreement shall be enforceable in accordance with its
terms.

     6.12  FINDER'S FEE. The Company and Purchaser each represent and warrant
that they neither are nor will be obligated for any finder's fee or
commission in connection with this transaction. Purchaser agrees to indemnify
and to hold harmless the Company from any liability for any commission or
compensation in the nature of a finder's fee (and the costs and expenses of
defending against such liability or asserted liability) for which Purchaser
or any of its officers, employees, or representatives is responsible. The
Company agrees to indemnify and hold harmless Purchaser from any liability
for any commission or compensation in the nature of a finder's fee (and the
costs and expenses of defending against such liability or asserted liability)
for which the Company or any of its officers, employees or representatives is
responsible.

                                      8.

<PAGE>
<PAGE>

     6.13  COSTS OF ENFORCEMENT. If any action at law or in equity (including
arbitration) is necessary to enforce or interpret the terms of any of this
Agreement, the prevailing party shall be entitled to reasonable attorney's
fees, costs and necessary disbursements in addition to any other relief to
which such party may be entitled.

                                       9.

<PAGE>

         IN WITNESS WHEREOF, the parties have executed this NOTE PURCHASE
AGREEMENT as of the date first written above.

                                            COMPANY:

                                            OPLINK COMMUNICATIONS, INC.

                                            ____________________________________
                                            Signature

                                            ____________________________________
                                            Name

                                            ____________________________________
                                            Title

                                            PURCHASER:

                                            CISCO SYSTEMS, INC.

                                            ____________________________________
                                            Signature

                                            ____________________________________
                                            Name

                                            ____________________________________
                                            Title

                                            Cisco Systems, Inc.
                                            170 West Tasman Drive
                                            San Jose, CA  95134-1706
                                            Attention:  Vice President,
                                            Legal and Government Affairs
                                            Facsimile No.:  (408) 526-5925
                                            Telephone No.:  (408) 526-8252

                                            with a copy to:

                                            Brobeck, Phleger & Harrison LLP
                                            2200 Geng Road
                                            Two Embarcadero Place
                                            Palo Alto, CA  94303
                                            Attention:  Therese A. Mrozek
                                            Facsimile No.: (650) 496-2885
                                            Telephone No.: (650) 424-0160

                                       10.

<PAGE>

                             EXHIBIT A

THIS CONVERTIBLE PROMISSORY NOTE HAS NOT BEEN REGISTERED UNDER THE SECURITIES
ACT OF 1933, AS AMENDED. NO SALE OR DISPOSITION MAY BE EFFECTED EXCEPT IN
COMPLIANCE WITH RULE 144 UNDER SAID ACT OR AN EFFECTIVE REGISTRATION STATEMENT
RELATED THERETO OR AN OPINION OF COUNSEL FOR THE HOLDER, SATISFACTORY TO PAYOR,
THAT SUCH REGISTRATION IS NOT REQUIRED UNDER THE ACT OR RECEIPT OF A NO-ACTION
LETTER FROM THE SECURITIES AND EXCHANGE COMMISSION.

                     CONVERTIBLE PROMISSORY NOTE

$50,000,000                                                      August 28, 2000
                                                            San Jose, California

     For value received OPLINK COMMUNICATIONS, INC., a California corporation
("PAYOR"), promises to pay to Cisco Systems, Inc., 170 West Tasman Drive, San
Jose, California 95134 ("HOLDER") the principal sum of $50,000,000 plus interest
on the outstanding principal amount at the rate of 8% per annum. Interest shall
commence with the date hereof and shall continue on the outstanding principal
until converted pursuant to the terms hereof. All computations of interest shall
be made on the basis of a year of 365 or 366 days, as the case may be, for the
actual number of days (including the first day but excluding the last day)
occurring in the period for which such interest is payable.

     1.  TERMS. This note (the "NOTE") is pursuant to the terms of that certain
Note Purchase Agreement (the "AGREEMENT") dated as of August 28, 2000 (the
"AGREEMENT DATE") entered into between Payor and the Holder.

     2.  PAYMENT.

         (a) Payor shall make all payments hereunder for the account of Holder
at 255 West Tasman Drive, Building J, San Jose, California 95134, or to such
Other address as Holder shall notify Payor. All payments shall be in lawful
money of the United States and in same day or immediately available funds not
later than 12:00 noon (Pacific Time) on the date due, or as otherwise agreed to
by Holder.

         (b) Each payment by or on behalf of Payor shall be applied: first, to
fees, costs, expenses and other amounts (other than principal and interest)
payable under this Note; secondly, to accrued and unpaid interest and thirdly,
to principal. Subject to Section 4, this Note may be prepaid at any time without
penalty upon thirty (30) days prior written notice to Holder provided after the
IPO Date, as defined below.

         (c) Whenever any payment hereunder shall be stated to be due,
or whenever any interest payment date or any other date specified hereunder
would otherwise occur, on a day other than a Business Day (as defined below),
then, except as otherwise provided herein, such payment shall be made, and such
interest payment date or other date shall occur, on the next succeeding Business
Day, and such extension of time shall in such case be included in the
computation of payment of interest hereunder. For the purposes of this Note,
"Business Day"

                                       1.

<PAGE>

means a day (i) other than Saturday or Sunday, and (ii) on which commercial
banks are open for business in San Francisco, California.

         (d) All payments under this Note shall be made unconditionally in
full without deduction, setoff, counterclaim or other defense. Payor agrees
not to assert any claim, defense, counterclaim or set-off which could be
asserted by or is available to Payor against Holder.

     3.  CONVERSION UPON IPO. If Payor closes the initial public offering of its
Common Stock ("IPO") on or prior to December 31, 2000 (the "IPO DATE"), then the
outstanding principal balance and unpaid accrued interest of this Note shall
automatically convert in whole upon the closing of the IPO without any further
action by the Holder into Payor's Common Stock at a conversion price equal to
(a) the price per share paid by the public in the IPO as reflected on the cover
of the final prospectus MULTIPLIED BY (b) eighty-five one-hundredths (0.85).
Notwithstanding the foregoing, in the event that the applicable waiting period
required by the Hart-Scott-Rodino Antitrust Improvements Act of 1976 (the "HSR
Act") with respect to the conversion of this Note has not expired or been
terminated prior to the closing of the IPO, then the conversion of this Note
pursuant to this Section 3 shall be deferred automatically until the time that
the applicable waiting period has expired or been terminated, at which time this
Note shall immediately convert pursuant to this Section 3. No fractional shares
shall be issued and the value of any fractional share shall be paid by Payor to
Holder in cash.

     4.  CONVERSION FOLLOWING IPO DATE; ACQUISITION.

         (a) Following the IPO Date, unless this Note has been converted in
accordance with the terms of Section 3 above, Holder may, at its option and upon
fifteen (15) days prior notice to Payor, convert the entire outstanding
principal balance and all unpaid accrued interest of this Note into shares of
Payor's Series E Preferred Stock at a conversion price equal to $12.50 per share
(as adjusted for stock splits, stock dividends, reclassifications, combinations
and the like); provided, however, that Holder shall automatically exercise this
conversion right on or before the first closing following the IPO Date of
Payor's issuance of equity securities having an aggregate value equal to or in
excess of $10,000,000. However, in no event will conversion be effective until
the intent to convert has been notified to the Federal Trade Commission and the
United States Department of Justice pursuant to the HSR Act and the applicable
waiting period has expired or been terminated. No fractional shares shall be
issued and the value of any fractional share shall be paid by Payor to Holder in
cash.

         (b) Unless this Note has been converted pursuant to either Section 3 or
Section 4(a), immediately prior to the closing of an Acquisition (as defined
below), the entire outstanding principal and all unpaid accrued interest of this
Note shall, at Holder's option, either (i) become immediately due and payable,
or (ii) convert into shares of Payor's Common Stock at a conversion price equal
to the lesser of (A) the consideration to be exchanged in the Acquisition for
each share of Common Stock (assuming conversion of this Note) MULTIPLIED BY
seven-tenths (0.7) and (B) $15.40 per share (as adjusted for stock splits, stock
dividends, reclassifications, combinations and the like) (the "Acquisition
Conversion Price") MULTIPLIED BY the Anti-Dilution Ratio (as defined below). For
purposes of this Note, the term "Anti-Dilution Ratio" means a fraction, the
numerator of which is the number of shares of Payor's Series E Preferred Stock

                                       2.

<PAGE>

which the entire outstanding principal and all unpaid accrued interest of this
Note immediately prior to the closing of such Acquisition would purchase at the
Acquisition Conversion Price (the "Series E Preferred"), and the denominator of
which is equal to such number of shares of Payor's Common Stock into which the
Series E Preferred would be convertible pursuant to Payor's Amended and Restated
Articles of Incorporation (the "Articles of Incorporation"). In the event Holder
shall have failed to notify Payor of its election at least fifteen (15) days
prior to the closing of the Acquisition, then Holder shall be deemed to have
elected the option most economically favorable to Holder. "Acquisition" shall
mean a sale or other disposition of all or substantially all of the assets of
Payor to an unaffiliated third party or a merger, consolidation, reorganization,
sale of stock or similar transaction in which the holders of Payor's voting
securities immediately prior to the closing of such transaction own less than a
majority of the voting securities of the surviving entity immediately after the
closing of such transaction.

     5.  DEFERMENT OF CONVERSION. Notwithstanding anything else contained herein
to the contrary, unless the parties have filed pursuant to the HSR Act regarding
the issuance of equity securities in connection with the conversion of the Note
and the applicable waiting period has expired or been terminated prior to the
date on which this Note would otherwise convert pursuant to Section 3 or Section
4 above, conversion of this Note shall be deferred automatically until the time
that the applicable waiting period has expired or been terminated.

     6.  FEES AND COSTS. Payor agrees to pay on demand all reasonable costs and
expenses (including, without limitation, attorneys' fees and disbursements)
which Holder incurs in connection with enforcement or attempted enforcement of
this Note, or the protection or preservation of Holder's rights under this Note,
whether by judicial proceedings or otherwise. Such costs and expenses include,
without limitation, those incurred in connection with any workout or
refinancing, or any bankruptcy, insolvency, liquidation or similar proceedings.

     7.  SUBORDINATION. The indebtedness evidenced by this Note is hereby
expressly subordinated, to the extent and in the manner hereinafter set forth,
in right of payment to the prior payment in full of the Senior Indebtedness.

     "SENIOR INDEBTEDNESS" shall mean, unless expressly subordinated to or made
on a parity with the amounts due under this Note, the principal of, unpaid
interest on and amounts reimbursable, fees, expenses, costs of enforcement and
other amounts due in connection with (a) indebtedness of Payor to banks or
commercial finance or other lending institutions regularly engaged in the
business of lending money (including venture capital, investment banking or
similar institutions and their affiliates which sometimes engage in lending
activities but which are primarily engaged in investments in equity securities),
whether or not secured, and (b) any such indebtedness or any debentures, notes
or other evidence of indebtedness issued in exchange for such Senior
Indebtedness, or any indebtedness arising from the satisfaction of such Senior
Indebtedness by a guarantor.

         (a) INSOLVENCY PROCEEDINGS. If there shall occur any receivership,
insolvency, assignment for the benefit of creditors, bankruptcy, reorganization,
or arrangements with creditors (whether or not pursuant to bankruptcy or other
insolvency laws), sale of all or substantially all of the assets, dissolution,
liquidation, or any other marshaling of the assets and liabilities of Payor, (a)
no amount shall be paid by Payor in respect of the principal of, interest on

                                       3.

<PAGE>

or other amounts due with respect to this Note at the time outstanding, unless
and until the principal of and interest on the Senior Indebtedness then
outstanding shall be paid in full, and (b) no claim or proof of claim shall be
filed by or on behalf of Holder which shall assert any right to receive any
payments in respect of the principal of and interest on this Note except subject
to the payment in full of the principal of and interest on all of the Senior
Indebtedness then outstanding.

         (b) DEFAULT ON SENIOR INDEBTEDNESS. If there shall occur an event of
default which has been declared in writing with respect to any Senior
Indebtedness, as defined therein, or in the instrument under which it is
outstanding, permitting the holder to accelerate the maturity thereof and Holder
shall have received written notice thereof from the holder of such Senior
Indebtedness, then, unless and until such event of default shall have been cured
or waived or shall have ceased to exist, or all Senior Indebtedness shall have
been paid in full, no payment shall be made in respect of the principal of or
interest on this Note unless within one hundred eighty (180) days after the
happening of such event of default the maturity of such Senior Indebtedness
shall not have been accelerated. Not more than one notice may be given to Holder
pursuant to the terms of this Section during any 360 day period.

         (c) FURTHER ASSURANCES. By acceptance of this Note Holder agrees to
execute and deliver customary forms of subordination agreement requested from
time to time by the holders of Senior Indebtedness and, as a condition to
Holder's rights hereunder, Payor may require that Holder execute such forms of
subordination agreement, provided that such forms shall not impose on Holder
terms less favorable than those provided herein.

         (d) SUBROGATION. Subject to the payment in full of all Senior
Indebtedness, Holder shall be subrogated to the rights of the holder(s) of such
Senior Indebtedness (to the extent of the payments or distributions made to the
holder(s) of such Senior Indebtedness pursuant to the provisions of this
section) to receive payments and distributions of assets of Payor applicable to
the Senior Indebtedness. No such payments or distributions applicable to the
Senior Indebtedness shall, as between Payor and its creditors, other than the
holders of Senior Indebtedness and Holder, be deemed to be a payment by Payor to
or on account of this Note; and for purposes of such subrogation, no payments or
distributions to the holders of Senior Indebtedness to which Holder would be
entitled except for the provisions of this section shall, as between Payor and
its creditors, other than the holders of Senior Indebtedness and Holder, be
deemed to be a payment by Payor to or on account of the Senior Indebtedness.

         (e) NO IMPAIRMENT. Subject to the rights, if any, of the holders of
Senior Indebtedness under this section to receive cash, securities or other
properties otherwise payable or deliverable to Holder, nothing contained in this
section shall impair, as between Payor and Holder, the obligation of Payor,
subject to the terms and conditions hereof, to pay to Holder the principal
hereof and interest hereon as and when the same become due and payable, or shall
prevent Holder, upon default hereunder, from exercising all rights, powers and
remedies otherwise provided herein or by applicable law; and notwithstanding
such rights, if any, of the holders of Senior Indebtedness under this section,
nothing contained in this section shall impair the Holder's right to convert (or
any automatic conversion of) the principal and interest of this Note into equity
securities of Payor.

                                       4.

<PAGE>

         (f) LIEN SUBORDINATION. Any lien or security interest of Holder,
whether now or hereafter existing in connection with the amounts due under this
Note, on any assets or property of Payor or any proceeds or revenues therefrom
which Holder may have at any time as security for any amounts due and
obligations under this Note, shall be subordinate to all liens or security
interests now or hereafter granted to a holder of Senior Indebtedness by Payor
or by law notwithstanding the date, order or method of attachment or perfection
of any such lien or security interest or the provisions of any applicable law.

         (g) APPLICABILITY OF PRIORITIES. The priority of the holder of the
Senior Indebtedness provided for herein with respect to security interests and
liens are applicable only to the extent that such security interests and liens
are enforceable and perfected and have not been avoided; if a security interest
or lien is judicially determined to be unenforceable or unperfected or is
judicially avoided with respect to any claim of the holder of the Senior
Indebtedness or any part thereof, the priority provided for herein shall not be
available to such security interest or lien to the extent that it is avoided or
determined to be unenforceable or unperfected. The foregoing notwithstanding,
Holder covenants and agrees that it shall not challenge, attack or seek to avoid
any security interest or lien to the extent that it secures any holder of the
Senior Indebtedness. Nothing in this section affects the operation of any
subordination of indebtedness or turnover of payment provisions hereof, or of
any other agreements among any of the parties hereto.

         (h) RELIANCE OF HOLDERS OF SENIOR INDEBTEDNESS. Holder, by its
acceptance hereof, shall be deemed to acknowledge and agree that the foregoing
subordination provisions are, and are intended to be, an inducement to and a
consideration of each holder of Senior Indebtedness, whether such Senior
Indebtedness was created or acquired before or after the creation of the
indebtedness evidenced by this Note, and each such holder of Senior Indebtedness
shall be deemed conclusively to have relied on such subordination provisions in
acquiring and holding, or in continuing to hold, such Senior Indebtedness.

     8.  WAIVER. Unless specifically set forth herein, Payor hereby waives
notice of default, presentment or demand for payment, protest or notice of
nonpayment or dishonor and all other notices or demands relative to this Note.
No single or partial exercise of any power under this Note shall preclude any
other or further exercise of such power or exercise of any other power. No delay
or omission on the part of Holder in exercising any right under this Note shall
operate as a waiver of such right or any other right hereunder.

     9.  GOVERNING LAW. The terms of this Note shall be construed in accordance
with the laws of the State of California, as applied to contracts entered into
by California residents within the State of California, which contracts are to
be performed entirely within the State of California.

     10. AMENDMENT AND WAIVER. Any term of this Note may be amended or waived
with the written consent of Payor and Holder.

     11. NOTICE. Any notice required or permitted under this Note shall be given
in writing and shall be deemed effectively given upon personal delivery or upon
deposit with the United States Post Office, postage prepaid, addressed to the
Payor at 3469 North First Street, San

                                       5.

<PAGE>

Jose, California 95134, Attention: Chief Executive Officer, or to Holder at its
address shown above, or at such other address as such party may designate by ten
(10) days prior written notice to the other party.

     12. MECHANICS AND EFFECT OF CONVERSION. Upon the conversion of this Note
pursuant to Sections 3 or 4 above, Holder shall surrender this Note, duly
endorsed, at the principal office of Payor. At its expense, Payor shall, as soon
as practicable thereafter, issue and deliver to such Holder at such principal
office a certificate or certificates for the number of shares of such securities
to which Holder shall be entitled upon such conversion (bearing such legends as
are required by applicable state and federal securities laws in the opinion of
counsel to Payor), together with any other securities and property to which
Holder is entitled upon such conversion under the terms of this Note, including
a check payable to Holder for any cash amounts payable as described above. Upon
conversion of this Note, Payor shall be forever released from all its
obligations and liabilities under this Note.

     13. NOTICE RIGHTS. Payor will provide Holder with the full details of the
terms of any equity financing or Acquisition (including without limitation, the
number, classes, terms and issuance price of any securities issued or the
consideration payable in connection therewith and the proposed closing date and
any record date in relation thereto), to the extent known to Payor, at least
twenty days prior to the anticipated closing date of such financing or
Acquisition or record date fixed for the purposes of determining rights to
participate in such financing or Acquisition. Additionally, Payor shall provide
such other information concerning Payor and its business as Holder shall
reasonably request.

     14. ADJUSTMENTS.

         (a) LIQUIDATION; DISSOLUTION. If Payor shall dissolve, liquidate or
wind up its affairs, Holder shall have the right, but not the obligation, to
exercise its conversion rights under this Note effective as of the date of such
dissolution, liquidation or winding up.

         (b) RECLASSIFICATION, ETC. If Payor at any time shall by
reclassification of securities or otherwise change any of the securities
issuable upon conversion of this Note into the same or a different number of
securities of any other class or classes, this Note shall thereafter represent
the right to acquire such number and kind of securities as would have been
issuable as the result of such change with respect to the securities issuable
upon conversion of this Note immediately prior to such reclassification, all
subject to further adjustment as provided in this Section 14.

         (c) SPLIT, SUBDIVISION OR COMBINATION OF SHARES. If Payor at any time
shall split, subdivide or combine the securities issuable upon conversion of
this Note into a different number or securities of the same class, the number of
such securities into which this Note converts shall be proportionately increased
in the case of a split or subdivision or proportionately decreased in the case
of a combination.

         (d) ADJUSTMENTS FOR DIVIDENDS IN STOCK OR OTHER SECURITIES OR PROPERTY.
If the holders of the securities issuable upon conversion of this Note shall
have received, or, on or after the record date fixed for the determination of
eligible stockholders, shall have become

                                       6.

<PAGE>

entitled to receive, without payment therefor, other or additional stock or
other securities or property (other than cash) of Payor by way of dividend, then
and in each case, this Note shall represent the right to acquire, in addition to
the number of securities issuable upon conversion of this Note, and without
payment of any additional consideration therefor, the amount of such other or
additional stock or other securities or property (other than cash) of Payor
which such holder would hold on the date of such exercise had it been the holder
of record of the securities issuable upon conversion of this Note on the date
hereof and had thereafter, during the period from the date hereof to and
including the date of such conversion, retained such shares and/or all other
additional stock available by it as aforesaid during such period, giving effect
to all adjustments called for during such period by the provisions of this
Section 14.

         (e) CERTIFICATE AS TO ADJUSTMENTS. Upon the occurrence of each
adjustment or readjustment pursuant to this Section 14, Payor, at its expense,
shall promptly compute such adjustment or readjustment in accordance with the
terms hereof and furnish to Holder a certificate setting forth such adjustment
or readjustment and showing in detail the facts upon which such adjustment or
readjustment is based. Payor shall, upon the written request, at any time, of
any such holder, furnish or cause to be furnished to Holder a like certificate
setting forth: (i) such adjustments and readjustments; and (ii) the number of
securities issuable upon conversion of this Note and the amount, if any, of
other property which at the time would be received upon the conversion of this
Note.

     15. ISSUANCE OF SECURITIES. All stock issued pursuant to the partial or
full conversion of this Note shall be issued in the name of the nominee noted
below. Any notices issued in connection with such stock shall continue to be
addressed to Holder at its address appearing on the books of Payor.

     Holder's nominee registration information:

     Coastdock & Co.
     c/o State Street Bank
     Attn:  Babette Thompson

     Mail to:      P.O. Box 5756
                   Boston, MA 02206
     or

     Courier to:   105 Rosemont Ave.
                   Westwood, MA 02090

     Telephone:  781-302-6148
     TIN:   04-3435572

     16. USURY. Any amounts payable hereunder, not paid within five (5) days
from the date due shall bear interest at a rate of 13% per annum, or the maximum
rate permitted by law, whichever is less. Overdue interest shall be payable on
demand. All computations of interest shall be made on the basis of a year of 365
or 366 days for the actual number of days (including

                                       7.

<PAGE>

the first day but excluding the last day) occurring in the period for
which such interest is payable. Anything herein to the contrary notwithstanding,
if during any period for which interest is computed hereunder, the amount of
interest computed on the basis provided for in this Note, together with all
fees, charges and other payments which are treated as interest under applicable
law, as provided for herein or in any other document executed in connection
herewith, would exceed the amount of such interest computed on the basis of the
Highest Lawful Rate (as defined below), Payor shall not be obligated to pay, and
Holder shall not be entitled to charge, collect, receive, reserve or take,
interest in excess of the Highest Lawful Rate, and during any such period the
interest payable hereunder shall be computed on the basis of the Highest Lawful
Rate. For purposes of this Note, the term "Highest Lawful Rate" shall mean the
maximum non-usurious rate of interest, as in effect from time to time, which may
be charged, contracted for, reserved, received or collected by Holder in
connection with this Note under applicable law.

     17. EVENTS OF DEFAULT. The entire unpaid principal balance and accrued
interest of this Note shall immediately be due and payable at the option of
Holder upon the occurrence of any Event of Default. For purposes of this Note,
Payor shall be in default under this Note upon the occurrence and continuance of
any condition or event set forth below (herein called an "Event of Default"):

         (a) Payor's failure to pay any principal or accrued interest evidenced
hereby within five (5) days after such payment of principal or interest becomes
due in accordance with the terms of this Note.

         (b) Payor's failure to perform, keep or observe any of its covenants,
conditions, promises, agreements or obligations under this Note, if such failure
would have a material adverse effect on the Payor's assets, operations or
condition, financial or otherwise and such failure is not cured by Payor within
thirty (30) days (or such longer period as shall be reasonably necessary to
effect such cure if efforts to cure are commenced within such 30-day period and
are pursued with reasonable diligence until completion) of the date that written
notice of such failure is delivered to Payor.

         (c) The institution of proceedings against Payor under the Federal
Bankruptcy Code which are not dismissed within sixty (60) days, or Payor's
filing of a petition or consent seeking reorganization or release, under the
Federal Bankruptcy Code, or the commencement of any proceeding under any
bankruptcy or insolvency laws by or against Payor which results in the entry of
an order for relief which remains undismissed, undischarged or unbonded for a
period of sixty (60) days or more, or Payor's consent to the filing of any such
petition or the appointment of a receiver, liquidator, assignee, trustee or
other similar official of the Payor or of any substantial part of its property,
or the Payor's making of an assignment for the benefit of creditors, or the
taking of corporate action in furtherance of such action.

         (d) Any warranty or representation contained in this Note, the
Agreement or that certain Third Amended and Restated Rights Agreement dated
February 7, 2000 proves to have been false in any material respect when made or
furnished and such falsity would have a material adverse effect on Payor's
assets, operations or condition, financial or otherwise.

                                       8.

<PAGE>

     18. NEGATIVE COVENANT. For so long as any amounts are outstanding under
this Note, Payor shall not either by amending Payor's Articles of Incorporation
or through any reorganization, recapitalization, transfer of assets,
consolidation, merger, dissolution, issue or sale of securities or any other
voluntary action, avoid or seek to avoid the observance or performance of any of
the terms to be observed or performed under this Note by Payor.

     19. RESERVATION OF STOCK ISSUABLE UPON CONVERSION. Payor shall reserve and
keep available out of its authorized but unissued shares of preferred or common
stock such number of shares as shall from time to time be sufficient to effect
the conversion of this Note; and, if at any time the number of authorized but
unissued shares of the Payor's preferred or common stock shall not be sufficient
to effect the conversion of the entire outstanding principal amount of this
Note, without limitation of such other remedies as shall be available to Holder
of this Note, Payor will use its best efforts to take such corporate action as,
in the opinion of counsel, may be necessary to increase its authorized but
unissued shares of preferred or common stock to such number of shares as shall
be sufficient for such purposes.

     20. ASSIGNMENT. This Note shall be binding on Payor and its successors and
permitted assigns, and shall be binding upon and inure to the benefit of Holder,
any future holder of this Note and their respective successors and permitted
assigns. Neither Payor nor Holder may assign or transfer this Note or any of its
rights or obligations hereunder (other than by operation of law) without the
other party's prior written consent; provided, however, that Holder may transfer
this Note and any of its rights and obligations hereunder to a majority-owned
affiliate thereof.

     21. SEVERABILITY. In the event any one or more of the provisions contained
in this Note shall for any reason be held to be invalid, illegal or
unenforceable in any respect, such invalidity, illegality or unenforceability
shall not affect any other provision hereof, and this Note shall be construed as
if such invalid, illegal or unenforceable provision had never been contained
herein.

                                       OPLINK COMMUNICATIONS, INC.

                                       _________________________________________
                                       Signature

                                       _________________________________________
                                       Name

                                       _________________________________________
                                       Title

                                       9.

<PAGE>

                               EXHIBIT B

                         FORM OF LEGAL OPINION

                                   12.

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