Document:

Form of Notice of Restricted Stock Unit Grant to Non-Employee Directors

 Exhibit 10.1 
 UCN, INC. 
 NOTICE OF RESTRICTED STOCK UNIT GRANT 
 Notice is hereby given to you as the recipient that the following restricted stock unit award has been granted (the “Unit Award”) for
units denominated in shares of the Common Stock (the “Units”) of UCN, Inc. (the “Company”): 
  

							
	Recipient:	  	_________________________	  		  	
		  	_________________________	  		  	
		  	_________________________	  		  	
				
	Grant Date:	  	__________________, 20____	  		  	
				
	Number of Units:	  	_____________ Shares	  		  	

 Vesting Schedule: The Units shall vest in 12 equal monthly installments of
                     Units commencing
                    , 20        , subject to your continuous Service on each vesting date
during that period in the position of Director of the Company. If your Service as a director of the Company terminates for any reason prior to
                    , 20        , other than a Corporate Event as defined below, Units that
have not vested shall not vest from and after the date of such termination of Service. All unvested Units shall fully vest on the day preceding the date of the occurrence of any one of the following events (each a “Corporate Event”):

 (1) Any “person”, as such term is used in Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, as amended
(“Exchange Act”), (other than the Company, a majority-owned subsidiary of the Company, an affiliate of the Company within the meaning of the Exchange Act, or a Company employee benefit plan, including any trustee of such plan acting as
trustee), is or becomes the “beneficial owner” (as defined in Rule 13d-3 under the Exchange Act), directly or indirectly, of securities of the Company (or a successor to the Company) representing more than 50% of the combined voting power
of the then outstanding securities of the Company or such successor; 
 (2) At any time that the Company has shares registered under the
Exchange Act more than 50% of the directors of the Company constitute persons who were not at the time of their first election to the board of directors of the Company, candidates proposed by a majority of such board of directors in office prior to
the time of such first election; or 
 (3)(A) the dissolution of the Company or liquidation of more than 50% in value of the Company or a
sale of assets involving more than 50% in value of the assets of the Company, (B) any merger or reorganization of the Company whether or not another entity is the survivor, pursuant to which the holders, as a group, of all of the shares of the
Company outstanding prior to the transaction hold, as a group, less than 50% of the combined voting power of the Company or any successor company outstanding after the transaction, or (C) a transaction or related set of transactions (including
without limitation a merger or tender offer together with a related purchase of shares by the tender offeror in the market) pursuant to which the holders, as a group, 

 
of all of the shares of the Company outstanding prior to the transaction hold, as a group, less than 50% of the combined voting power of the Company or any
successor company outstanding after the transaction. 
 Issuance of Shares in Respect of Units: With respect to each vested Unit, the Company shall
issue and cause to be delivered to you (or to the court-appointed personal representative or executor of your estate) one share of Common Stock (subject to adjustment as provided in the Plan) effective as of the date of your separation from service
with the Company or your disability (as determined in compliance with Section 409A of the Internal Revenue Code of 1986, as amended, and the regulations promulgated thereunder) or your death. With respect to each vested Unit, the Company shall
cause to be issued and delivered to you as of the date of occurrence of a Corporate Event the same property and other consideration that you would have received had you been the holder of record of the share of Common Stock represented by the vested
Unit on that date, which will be issued and delivered on the same terms as such property and other consideration is paid to the shareholders of the Company; provided, however, that if the Company is the survivor of the Corporate Event, the Company
shall issue and cause to be delivered to you one share of Common Stock (subject to adjustment as provided in the Plan) effective as of the date of the Corporate Event. 
 Additional Terms: Recipient understands and agrees that the Award is granted subject to and in accordance with the express terms and conditions of the Company’s 2008 Equity Incentive Plan (the
“Plan”). Optionee further agrees to be bound by the terms and conditions of the Plan and the terms and conditions of the Restricted Stock Unit Award Agreement attached hereto as Exhibit A and incorporated herein. The Company shall provide
to you a copy of the Plan upon written request to the Company. 
 Dated:
                    , 20         
  

									
	UCN, Inc.	 		 	Recipient
					
	By:	 	 	 		 	Signature:	 	 
					
	Title:	 	 	 		 	Name:	 	 

  

 2Form of Restricted Stock Unit Award Agreement to Non-Employee Directors

 Exhibit 10.2 
  

			
	2008 Equity Incentive Plan	  	Exhibit A to
		  	Notice of Award

 UCN, INC. 
 RESTRICTED STOCK UNIT AWARD AGREEMENT 
 A. The Board of Directors (the
“Board”) and stockholders of UCN, Inc. (“the Company”) have adopted the 2008 Equity Incentive Plan (the “Plan”) for the purpose of attracting and retaining the services of key employees (including officers and
directors), non-employee Board members and consultants and other independent advisors. 
 B. Recipient is an individual who is to
render valuable services to the Company or one or more Subsidiaries, and this Agreement is executed pursuant to, and is intending to carry out the purposes of, the Plan in connection with the grant of a restricted stock unit award to receive shares
of the Company’s common stock (“Common Stock”) under the Plan. 
 NOW, THEREFORE, it is hereby agreed as follows:

 1. Grant of Award. Subject to and upon the terms and conditions set forth in the Notice of Restricted Stock Unit Grant (the “Grant
Notice”) to which this Restricted Stock Unit Award Agreement is attached as Exhibit A (the Grant Notice and this Exhibit A are collectively referred to as the “Agreement”), the Company hereby grants to Recipient, as of the grant date
specified in the Grant Notice (the “Grant Date”) a restricted stock unit award denominated in shares of the Company’s Common Stock (the “Units”) in the amount specified in the Grant Notice. Shares of Common Stock (the
“Shares”) shall be issuable in respect of the Units from time to time as specified in the Grant Notice. The number of Shares issuable in respect of the Units may be adjusted from time to time, as provided in the Plan. 
 2. Limited Transferability. The rights under this Agreement, including the Units and right to receive any Shares, shall not be transferable or
assigned by Recipient other than by will or by the laws of descent and distribution following Recipient’s death. 
 3. Privilege of Stock
Ownership. The Recipient shall not have any of the rights of a stockholder with respect to the Units or Shares until the Shares shall be issued by the Company to the Recipient on the terms stated in this Agreement. 
 4. Governing Law. The interpretation, performance and enforcement of this Agreement shall be governed by the laws of the state of Utah without resort to
that State’s conflict-of-laws provisions. 
 5. No Employment/Service Contracts. Nothing in this Agreement or in the Plan shall confer
upon Recipient any right to continue in the Service of the Company (or any Subsidiary employing or retaining Recipient) for any period of specific duration or interfere with or otherwise restrict in any way the rights of the Company (or any such
Subsidiary) or Recipient, which rights are hereby expressly reserved by each party, to terminate Recipient’s Service at any time for any reason whatsoever, with or without cause. 
 6. Notices. Any notice required to be given or delivered to the Company under the terms of this Agreement shall be in writing and addressed to the Company in care of the Company 

 
Secretary at the Company’s principal offices at 7730 S. Union Park Ave., Suite 500, Midvale, UT 84047. Any notice required to be given or delivered to
Recipient shall be in writing and addressed to Recipient at the address indicated on the Grant Notice. All notices shall be deemed to have been given or delivered upon personal delivery or upon deposit in the U. S. Mail, by registered or certified
mail, postage prepaid and properly addressed to the party to be notified. 
 7. Construction. This Agreement is made and granted pursuant to
the Plan and is in all respects limited by and subject to the express terms and provisions of the Plan, unless, in the specific instance, a provision in this Agreement states that it supersedes a provision in the Plan. All terms used herein that are
defined in the Plan shall have the same meaning ascribed to such terms in the Plan. All decisions of the Administrator with respect to any question or issue arising under the Plan or this Agreement shall be conclusive and binding on all persons
having an interest in this option. 
 8. Legal Compliance. To the extent required by applicable law at the time the Shares are issuable to
Recipient as provided in the Grant Notice, Recipient shall make appropriate arrangements with the Company or any Subsidiary employing Recipient for the satisfaction of all Federal, state or local income and employment tax withholding requirements
applicable to the issuance of the Shares. Recipient will not be issued any Shares as provided in the Grant Notice unless the Shares are then registered under the Securities Act of 1933, or the Company determines that such issuance would be exempt
from the registration requirements of the Securities Act of 1933. 
 To the extent applicable, this Agreement shall be interpreted in accordance with
Section 409A of the Internal Revenue Code and Department of Treasury regulations and other interpretative guidance issued thereunder, including without limitation any such regulations or other guidance that may be issued after the date of this
Notice. Notwithstanding other provisions of the Plan, no award provided for in this Agreement shall be granted, deferred, accelerated, extended, paid out or modified in a manner that would result in the imposition of an additional tax under
Section 409A of the Code upon a recipient of an award. In the event that it is reasonably determined by the Administrator that, as a result of Section 409A of the Code, payments in respect of any award may not be made at the time
contemplated by the terms of this Agreement or the Plan, as the case may be, without causing the Recipient to be subject to taxation under Section 409A of the Code, the Company may take whatever actions the Administrator determines necessary or
appropriate to comply with, or exempt this Agreement and Plan from the requirements of Section 409A of the Code and other interpretive materials as may be issued after the date hereof, which action may include, but is not limited to, delaying
payment to the Recipient to the earliest date necessary to effect such compliance. The Company shall use commercially reasonable efforts to implement the provisions of this provision in good faith; provided that neither the Company, the
Administrator of the Plan nor any employee, director or representative of the Company or of any of its affiliates shall have any liability to the Recipient with respect thereto. 
 9. Tax Consequences. The award granted to you under this Agreement will result in taxable income to you as the Recipient, and you acknowledge that it is your responsibility, and not the
Company’s, to obtain appropriate tax advice for your situation. 
  

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