Document:

Form of Transition Services Agreement

 Exhibit 10.1 
 TRANSITION SERVICES AGREEMENT 
 BY AND BETWEEN 

COMVERSE TECHNOLOGY, INC. 
 AND 
 COMVERSE, INC. 

DATED AS OF [—], 2012 

 TABLE OF CONTENTS 

 

							
	 	  	 	  	Page	 
	 ARTICLE I
 DEFINITIONS
	   

  

	 Section 1.1
	  	 General
	  	 	1	  
	 Section 1.2
	  	 Reference; Interpretation
	  	 	4	  
	 ARTICLE II
 PROVISION OF SERVICES
	   

  

	 Section 2.1
	  	 Provision of Services
	  	 	4	  
	 Section 2.2
	  	 Provision of CTI-Provided Services
	  	 	6	  
	 Section 2.3
	  	 Use of Services and CTI-Provided Services
	  	 	6	  
	 Section 2.4
	  	 Resources to Perform Services and CTI-Provided Services
	  	 	7	  
	 Section 2.5
	  	 Facilities
	  	 	7	  
	 Section 2.6
	  	 Books and Records
	  	 	7	  
	 Section 2.7
	  	 Representations and Warranties
	  	 	8	  
	 Section 2.8
	  	 CTI Business
	  	 	8	  
	 ARTICLE III
 PAYMENT; WARRANTY; TAXES
	   

  

	 Section 3.1
	  	 Fees and Reimbursable Amounts
	  	 	8	  
	 Section 3.2
	  	 Adjustments
	  	 	10	  
	 Section 3.3
	  	 Invoices and Payment
	  	 	10	  
	 Section 3.4
	  	 Disclaimer of Warranty
	  	 	11	  
	 Section 3.5
	  	 Taxes
	  	 	12	  
	 ARTICLE IV
 TERM; TERMINATION
	   

  

	 Section 4.1
	  	 Term
	  	 	12	  
	 Section 4.2
	  	 Termination for Reasons other than Default
	  	 	13	  
	 Section 4.3
	  	 Event of Default
	  	 	13	  
	 Section 4.4
	  	 Remedies
	  	 	13	  
	 Section 4.5
	  	 Books and Records
	  	 	14	  
	 Section 4.6
	  	 Effect of Expiration/Termination
	  	 	14	  
	 Section 4.7
	  	 Obligations Post Expiration/Termination
	  	 	14	  
	 ARTICLE V
 CERTAIN OTHER COVENANTS
	   

  

	 Section 5.1
	  	 Confidentiality
	  	 	14	  
	 Section 5.2
	  	 Access to Certain Information
	  	 	14	  
	 Section 5.3
	  	 Title to Data
	  	 	15	  
	 Section 5.4
	  	 Compliance with Laws
	  	 	16	  
	 ARTICLE VI
 LIABILITIES
	   

  

	 Section 6.1
	  	 Limitation of Liability
	  	 	16	  
	 Section 6.2
	  	 Indemnification
	  	 	18	  
	 ARTICLE VII
 MISCELLANEOUS
	   

  

	 Section 7.1
	  	 Notice
	  	 	19	  
	 Section 7.2
	  	 Force Majeure
	  	 	20	  

  
 i 

							
	 Section 7.3
	  	 Independent Contractors
	  	 	20	  
	 Section 7.4
	  	 Amendment; Waivers
	  	 	20	  
	 Section 7.5
	  	 Assignment; Successors and Assigns
	  	 	20	  
	 Section 7.6
	  	 Titles and Headings
	  	 	20	  
	 Section 7.7
	  	 Complete Agreement; Construction
	  	 	21	  
	 Section 7.8
	  	 Schedules
	  	 	21	  
	 Section 7.9
	  	 Counterparts
	  	 	21	  
	 Section 7.10
	  	 Governing Law and Jurisdiction; Waiver of Trial by Jury
	  	 	21	  
	 Section 7.11
	  	 Specific Performance
	  	 	22	  
	 Section 7.12
	  	 Time is of the Essence
	  	 	22	  
	 Section 7.13
	  	 No Third Party Beneficiaries
	  	 	22	  
	 Section 7.14
	  	 Severability
	  	 	22	  

					
			
	 Schedule A
	  	 Services and Fees
	  	
	 Schedule B
	  	 CTI-Provided Services
	  	

  
 ii 

 TRANSITION SERVICES AGREEMENT 

This Transition Services Agreement is entered into as of this [—] day of
[            ], 2012 (“Effective Date”), by and between Comverse Technology, Inc., a New York corporation (“CTI”), and Comverse, Inc., a Delaware
corporation and a wholly-owned subsidiary of CTI (“Comverse”) (Comverse together with CTI, the “Parties,” and Comverse and CTI individually, as applicable, each a “Party”). 

WHEREAS, CTI and Comverse have entered into a Distribution Agreement, dated as of
[—], 2012 (the “Distribution Agreement”), which sets forth the terms pursuant to which CTI will distribute the common stock of Comverse to shareholders of CTI
(the “Distribution”); and 
 WHEREAS, in connection with the Distribution, and in order to ensure an
orderly transition under the Distribution Agreement, it will be necessary, for a transitional period, for Comverse to provide to CTI the Services described herein and for CTI to provide to Comverse the CTI-Provided Services described herein.

 NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein and for other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby agree as follows: 
 ARTICLE I

 DEFINITIONS 
 Section 1.1 General. Unless otherwise defined herein or unless the context otherwise requires, as used in this Agreement, the following terms shall have the following meanings: 

“Accounting Review Costs” shall have the meaning set forth in the Tax Disaffiliation Agreement. 

“Accounting Review Requirements” shall have the meaning set forth in the Tax Disaffiliation Agreement. 

“Agreement” shall mean this Agreement, including Schedule A and Schedule B attached hereto, as the same
may be amended by the Parties from time to time. 
 “Appropriate Actions” shall mean the acts that a party
would take, and the amount of effort and resources such party would expend, when fulfilling such obligation, performing such action, or incurring such expense for such party’s own benefit, in each case acting in good faith and on a reasonable
basis. 
 “Big Four Accounting Firm” shall mean any of the following accounting firms: PricewaterhouseCoopers;
Deloitte Touche Tohmatsu; Ernst & Young; and KPMG. 

 “Comverse” shall have the meaning set forth in the preamble to this
Agreement and, subject to Section 7.5, shall include any successor of Comverse. 
 “Comverse
Indemnitees” shall have the meaning set forth in the Distribution Agreement. 
 “Comverse Pass-Through
Costs” shall mean the costs and expenses paid out of pocket by Comverse to any third party service provider or consultant to the extent such third party’s services (and corresponding fees) are (a) incremental license fees or
one-time consent fees payable by Comverse to a third party service provider or licensor to secure the software license rights required for Comverse to perform the Services in accordance with this Agreement or (b) are paid to a third party
service provider or consultant whose services (i) are required to enable Comverse’s performance of the Services in accordance with this Agreement and (ii) were utilized by Comverse prior to the Effective Date to provide services to
CTI equivalent to the applicable Services then being provided hereunder. 
 “CTI” shall have the meaning set
forth in the preamble to this Agreement and shall include any successor of CTI. 
 “CTI Costs” shall mean the
costs and expenses incurred by CTI in the performance of the CTI-Provided Services, in each case including (a) the CTI Pass-Through Costs and (b) those costs and expenses incurred by CTI to utilize CTI’s own employees (including
salary, benefits and other employment-related costs of applicable individuals) and to utilize resources owned, leased, or licensed by CTI in the applicable month to perform the CTI-Provided Services; provided, however, that where an
employee or other resource of CTI supports both the performance of the CTI-Provided Services for the benefit of Comverse and the performance of any other activity (including activities for the benefit of CTI or any other party), the CTI costs and
expenses relating to such CTI employee or other resource shall be allocated between CTI and Comverse on the basis of the percentage of work hours that month spent performing the Services for the benefit of Comverse. 

“CTI Group” shall have the meaning set forth in the Tax Disaffiliation Agreement. 

“CTI Indemnitees” shall have the meaning set forth in the Distribution Agreement. 

“CTI Pass-Through Costs” shall mean the costs and expenses paid out of pocket by CTI to any third party service provider
or consultant to the extent such third party’s services (and corresponding fees) are (a) incremental license fees or one-time consent fees payable by CTI to a third party service provider or licensor to secure the software license rights
required for CTI to perform the CTI-Provided Services in accordance with this Agreement or (b) are paid to a third party service provider or contractor whose services are required (as determined by CTI in good faith) to enable CTI’s
performance of the CTI-Provided Services in accordance with this Agreement. 
 “CTI-Provided Services” shall
mean the services, functions, and responsibilities set forth in Schedule B, in each case to the extent (a) provided to, or performed for the benefit of, Comverse by CTI at any point during the twelve (12) months prior to the
Effective Date and (b) the applicable service, function, or responsibility was performed by an individual who (i) is employed by CTI on the Effective Date and (ii) remains an employee of CTI as of the date such service, function, or
responsibility is to be performed by CTI pursuant to this Agreement. 

  
 2 

 “Default” shall have the meaning set forth in Section 4.3 of
this Agreement. 
 “Distribution” shall have the meaning set forth in the recitals to this Agreement.

 “Distribution Agreement” shall have the meaning set forth in the recitals to the Agreement. 

“Effective Date” shall have the meaning set forth in the preamble to this Agreement. 

“Estimated CTI-Provided Services Fees” shall have the meaning set forth in Section 3.3(b) of this Agreement.

 “Facilities” shall have the meaning set forth in Section 2.5 of this Agreement. 

“Financial Requirements” shall have the meaning set forth in the Distribution Agreement. 

“Force Majeure” shall have the meaning set forth in Section 7.2 of this Agreement. 

“Losses and Expenses” shall have the meaning set forth in Section 6.2 of this Agreement. 

“Merger Agreement” shall mean the Agreement and Plan of Merger among Verint Systems Inc., Comverse Technology Inc. and
Victory Acquisition I LLC dated as of August [    ], 2012, as amended, modified or supplemented from time to time in accordance with its terms. 
 “Merger Effective Time” shall have the meaning given to “Effective Time” in the Merger Agreement. 
 “Party” and “Parties” shall have the meaning set forth in the preamble to this Agreement. 
 “Person” shall include an individual, a partnership, a corporation, a limited liability company, a division or business unit of a corporation, a trust, an unincorporated organization, a
federal, state, local or foreign government or any department or agency thereof and any other entity. 

“Service” or “Services” shall mean (a) the services, functions, and responsibilities provided to,
or performed for the benefit of, CTI or any CTI employee by Comverse or any of its subsidiaries or their respective employees at any point during the twelve (12) months prior to the Effective Date, (b) the services, functions, and
responsibilities provided to, or performed for the benefit of, CTI or any CTI employee by any individual who (i) was employed by CTI at any point prior to the Effective Date and (ii) becomes an employee of Comverse or any of its
subsidiaries before, in connection with, or following the Distribution, (c) any additional service, function, or responsibility that CTI reasonably needs following the Effective Date in order for CTI or its affiliates to operate the business of
CTI in the ordinary course, to defend any legal action, or to comply with any legal, tax or financial law, rule, regulation or requirement, in each case, and (d) such other services as may from time to time be agreed between the Parties in
writing. The Services include those services set forth in Schedule A, as the same may be amended from time to time. 

  
 3 

 “Services Documentation” shall have the meaning set forth in
Section 2.1(c) of this Agreement. 
 “Straddle Period” shall have the meaning set forth in the Tax
Disaffiliation Agreement. 
 “Tax Authorities” shall have the meaning set forth in Section 3.5(b)
of this Agreement. 
 “Tax Disaffiliation Agreement” shall mean the Tax Disaffiliation Agreement by and between
CTI and Comverse dated as of the Effective Date, as amended, modified or supplemented from time to time in accordance with its terms. 
 “Tax Return” shall have the meaning set forth in the Tax Disaffiliation Agreement. 
 Section 1.2 Reference; Interpretation. References in this Agreement to any gender include references to all genders, and references to the singular include references to the plural and vice
versa. The words “include,” “includes” and “including” when used in this Agreement shall be deemed to be followed by the phrase “without limitation.” Unless the context otherwise
requires, references in this Agreement to Articles, Sections and Schedules shall be deemed to be references to Articles and Sections of, and Schedules to, this Agreement. Unless the context otherwise requires, the words “hereof”,
“hereby” and “herein” and words of similar meaning when used in this Agreement refer to this Agreement in its entirety and not to any particular Article, Section or provision of this Agreement. This Agreement shall
not be construed against either Party as the principal draftsperson hereof. All references to monetary amounts herein shall be references to such amounts in US Dollars unless otherwise specified. 

ARTICLE II 

PROVISION OF SERVICES 
 Section 2.1 Provision of Services. 
 (a) Comverse shall provide, and
shall cause its subsidiaries and their respective employees to provide, the Services to CTI, in each case except to the extent that CTI requests in writing that Comverse not provide a particular Service identified in such CTI request. Comverse shall
be required to take Appropriate Actions to fulfill each of its obligations set forth in this Agreement. The Services performed by Comverse and, as applicable, its subsidiaries for CTI shall be performed on a timely basis by employees with
institutional knowledge of and familiarity, training and skill with respect to, the provision of such Service. Comverse and, as applicable, its subsidiaries will retain employees with the relevant institutional knowledge, familiarity, training and
skill required to provide the Services to CTI. If CTI requests in good faith a service in addition to the Services (which request CTI may make at any time), then Comverse shall act expeditiously to cause such requested additional service(s) to be
provided on a timely basis on terms mutually agreeable to the Parties. 

  
 4 

 (b) Unless otherwise agreed by the Parties in writing, the Services shall be performed by
Comverse for CTI (i) in a manner to permit CTI to comply with its legal obligations (ii) in a manner that is substantially the same as the timely manner and level of support in which such Services were generally performed by Comverse for
CTI (or, as applicable, by former CTI employees for CTI) during the twelve (12) months prior to the Effective Date and (iii) to the extent a Service or a portion of the Services was not provided during the twelve (12) months prior to
the Effective Date but is required or requested by CTI following the Effective Date, with the same degree of care and substantially the same service levels as Comverse performs comparable services for itself but in no event using less than a
reasonable degree of care; provided, however, that in no event shall the Services be of smaller scope or lesser quality (in each case as judged from the perspective of CTI), than the descriptions of Service scope and quality set forth
in the Services Documentation. 
 (c) CTI may, acting in good faith, request that Comverse provide the statements of work,
procedures manuals, technical architecture, data security and incident response protocols, business continuity and disaster recovery plans, reports, and other documentation maintained by Comverse (or made available to Comverse by any third party
service provider) that relates to performance, scope, or quality of the Services, in each case (i) as such documentation exists as of the Effective Date and (ii) as such documentation exists as of the date of the applicable request (such
documents and records, “Services Documentation”). Comverse shall provide requested Services Documentation to CTI as soon as is reasonably practicable, but in no event later than five (5) business days after receipt of the
applicable CTI request where the requested documents are ordinarily provided in connection with the Services (and as soon as reasonably practicable with respect to other documents). Except to the extent otherwise agreed by CTI in advance in its sole
discretion, Comverse shall not make any change to the Services Documentation that (i) reduces the scope or quality of the Services (in each case as judged from the perspective of CTI), (ii) results in a breach of law by CTI or Comverse, or
(iii) results in the increase of any amounts payable by CTI to Comverse or to any third party. 
 (d) Except to the extent
otherwise expressly provided in this Agreement, Comverse shall perform, and shall cause its subsidiaries to perform, the Services and its other obligations set forth in this Agreement in a manner that does not discriminate against CTI relative to
Comverse (or the other affiliates, business divisions, and operations owned and operated by Comverse or its affiliates). 
 (e)
Comverse shall perform the Services in accordance with all applicable laws relating to the protection of personally identifiable information (or any other category of personal information protected by law, such as an individual’s health
information). 
 (f) Except to the extent Comverse has subcontracted its performance of the Services during the twelve
(12) months prior to the Effective Date, Comverse shall not subcontract the performance of any or all of the Services without CTI’s prior written consent, such consent not to be unreasonably withheld. With respect to any subcontractor of
Comverse’s obligations under this Agreement, Comverse shall be responsible for the actions and failures to act of any as such 

  
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subcontractor as if such actions and failures to act are Comverse’s own. For the avoidance of doubt, in the event Comverse subcontracts its performance of the Services, the fee payable by
CTI shall not exceed the fee listed for such Services on Schedule A. 
 Section 2.2 Provision of
CTI-Provided Services. 
 (a) Upon reasonable advance notice from Comverse consistent with the timing of substantially
similar requests during the twelve (12) months prior to the Effective Date, CTI shall provide to Comverse those CTI-Provided Services that Comverse may request from time to time hereunder. When making such a request, Comverse shall indicate the
duration for which CTI is to provide the requested CTI-Provided Service. 
 (b) Unless otherwise agreed by the Parties, the
CTI-Provided Services shall be performed by CTI, to the extent it has any available and qualified employees, for Comverse with the same degree of care and with substantially the same service levels as CTI’s performance of comparable services
for itself but in no event using less than a reasonable degree of care. CTI shall be obligated to perform the CTI-Provided Services only on a transitional basis to provide temporary support to Comverse as Comverse commences performance of the
CTI-Provided Services for Comverse’s own benefit. Comverse shall commence performance of services to replace all of the CTI-Provided Services as soon as is reasonably practicable after the Effective Date. 

(c) CTI shall, within five (5) business days after receipt of Comverse’s request, make available to Comverse the same reports
and documentation that CTI provided or otherwise made available to Comverse in connection with CTI’s performance of the applicable CTI-Provided Services during the twelve (12) months prior to the Effective Date, in each case solely to the
extent that CTI, in its sole discretion, has the employees and resources necessary and qualified to prepare any such reports or documentation. 
 (d) CTI may, in its discretion, subcontract its performance of the CTI-Provided Services and any of its other obligations under this Agreement. With respect to any subcontractor of CTI’s obligations
under this Agreement, CTI shall be responsible for the actions and failures to act of any as such subcontractor as if such actions and failures to act are CTI’s own. For the avoidance of doubt, in the event CTI subcontracts its performance of
the CTI-Provided Services, the fee payable by Comverse shall not exceed the fee listed for such Services on Schedule B. 
 Section 2.3 Use of Services and CTI-Provided Services. 
 (a) Comverse
shall be required to provide the Services only (i) to CTI or to the party (or such party’s affiliates) to which CTI has assigned this Agreement pursuant to Section 7.5 and (ii) in connection with the conduct of the CTI
Business. Except to the extent otherwise set forth in this Section 2.3(a), CTI shall not resell any of the Services to any Person whatsoever or permit the use of the Services to any Person other than in connection with the conduct of the
CTI Business in the ordinary course. 

  
 6 

 (b) CTI shall be required to provide the CTI-Provided Services to Comverse only (i) in
connection with the conduct by Comverse of its businesses and (ii) to the extent CTI has employees who would normally perform such CTI-Provided Services in the ordinary course of their employment by CTI. Comverse shall not resell any of the
CTI-Provided Services to any Person whatsoever or permit the use of the CTI-Provided Services to any Person other than in connection with the conduct of Comverse’s businesses in the ordinary course. 

Section 2.4 Resources to Perform Services and CTI-Provided Services. 

(a) Comverse shall, and shall cause its subsidiaries and their respective employees to, furnish all personnel, facilities, equipment,
software, and any other assets and resources as needed for Comverse to provide the Services. 
 (b) CTI shall furnish only
personnel as needed for CTI to provide the CTI-Provided Services; provided, however, that in no event shall CTI be obligated to provide any personnel for such purposes who are not then employees of CTI. Comverse shall furnish all
facilities, equipment, software, and other assets as needed by CTI (and as determined by CTI) to provide the CTI-Provided Services. 
 Section 2.5 Facilities. The Services shall be performed by Comverse or its subsidiaries at their offices using its furniture, fixtures, and equipment, including computer hardware (the
“Facilities”). Any Facilities to be purchased or leased during the term of this Agreement for use in providing the Services shall be purchased or leased by Comverse. All Facilities owned by Comverse shall remain the property of
Comverse, and CTI shall not have any right, title, or interest in or to any of the Facilities; provided, however, that CTI shall have the right to occupy and to use, and Comverse shall make (or shall cause one of its subsidiaries to
make) available to CTI, Facilities (and any additional facilities and equipment) as jointly determined by CTI and Comverse in good faith to be required for CTI (a) to operate the CTI Business or (b) to provide the then-current CTI-Provided
Services. Comverse may, upon reasonable advance notice, require CTI to relocate in order for Comverse to provide CTI use of Facilities pursuant to this Section 2.5; provided, however, that in the event of any such
location, Comverse shall (i) make all relocation arrangements (which shall be subject to CTI’s approval, not to be unreasonably withheld) and (ii) pay any relocation costs and expenses, whether incurred by CTI or Comverse, relating to
the relocation of any CTI employees or resources from one Facility to another Facility. 
 Section 2.6 Books and
Records. Comverse shall keep books and records of the Services provided and reasonable supporting documentation of all charges incurred in connection with providing such Services, in such detail and for such time periods as shall be in
accordance with Comverse’s then standard record keeping procedures, as in effect from time to time, and shall make such books and records 

  
 7 

 
reasonably available to CTI, at no cost, for the purpose of verifying the amounts payable in connection with the Services. CTI shall keep books and records of the CTI-Provided Services provided
and reasonable supporting documentation of all charges incurred in connection with providing such CTI-Provided Services, in such detail and for such time periods as shall be in accordance with CTI’s then standard record keeping procedures, as
in effect from time to time, and shall make such books and records reasonably available to Comverse, at no cost, for the purpose of verifying the amounts payable in connection with the CTI-Provided Services. 

Section 2.7 Representations and Warranties. Each Party hereto represents and warrants that (a) it is a corporation duly
organized, validly existing and in good standing under the laws of the jurisdiction of its incorporation, (b) it has full corporate power and authority to enter into this Agreement and to perform its obligations hereunder, (c) the
execution and delivery of this Agreement by it and the performance by it of its obligations hereunder have been duly and validly authorized by all necessary corporate action, and (d) no contract with any other Person exists or will exist which
would interfere with its obligations hereunder. 
 Section 2.8 CTI Business. Notwithstanding anything herein to the
contrary, Comverse will have no obligation to provide Services to CTI to the extent such Services relate to any expansion or material change in the operation of the CTI Business. For the avoidance of doubt, Comverse will continue to be obligated to
provide Services hereunder notwithstanding an expansion or material change in the operation of the CTI Business so long as such Services related to the CTI Business prior to such expansion or change. 

ARTICLE III 

PAYMENT; WARRANTY; TAXES 
 Section 3.1 Fees and Reimbursable Amounts. 
 (a) As full and complete
consideration for Comverse’s performance of the Services in accordance with this Agreement, CTI shall, with respect to each applicable category of Services set forth in Schedule A, pay Comverse on a calendar quarterly basis
(i) the applicable Comverse Pass-Through Costs and (ii) a Services fee in an amount equal to the sum of the pro-rata portion of the annual fees for the categories of Services that Comverse provided during the applicable quarter (i.e., 25%
of the annual fee in each case unless the Services were not provided during the entire quarter, in which case the pro-rata allocation shall be based on the number of days of Services relative to the total number of days in the applicable quarter),
in each case in the amount set forth in Schedule A as being payable by CTI with respect to each applicable Services category; provided, however, that following the Merger Effective Time, (A) CTI shall not be invoiced
or pay for any amounts, fees or any Comverse Pass-Through Costs (and, for the avoidance of doubt, Comverse shall pay all such fees and Comverse Pass-Through Costs) relating to (i) any “Finance & Accounting” Services,
“Financial Reporting” Services and/or “Internal Audit and SOX” Services (in each case as set forth in Schedule A) or any other 

  
 8 

 
Services necessary to provide the Finance & Accounting, Financial Reporting and/or Internal Audit and SOX Services relating to, associated with or in respect of any periods prior to the
Merger Effective Time, in each case as determined by CTI, (ii) the preparation and filing with the Securities and Exchange Commission (the “SEC”) of CTI’s Annual Report on Form 10-K for the fiscal year ending
January 31, 2013 or any other periodic reports or filings relating to, associated with or in respect of any periods prior to the Merger Effective Time, and (B) notwithstanding anything to the contrary herein, any fees or Comverse
Pass-Through Costs associated with the preparation and review of CTI and its subsidiaries’ U.S. federal income, New York State income, New York City income Tax Returns, and all material Tax Returns for the taxable years ending 1/31/2012 and
1/31/2013 (or such other date on which the taxable period ends, in the case of a short taxable period), including, but not limited to, the Tax Filing Services associated therewith, will be determined solely in accordance with the provisions of
Section 3.01 of the Tax Disaffiliation Agreement (including, without giving regard to any of the fees on Schedule A). With respect to any amounts payable by CTI hereunder that are determined by reference to costs and expenses
paid by Comverse, after the end of each calendar quarter, Comverse shall deliver to CTI a report for the quarterly fee payable with respect to Services provided by Comverse under this Agreement, which report shall include an itemized report (with
reasonable supporting documentation) of all expenses for which Comverse seeks reimbursement hereunder. CTI shall have the option in its sole discretion to request invoicing in advance with respect to any fees payable for the Services (as set forth
in Schedule A) and with respect to any estimated Comverse Pass-Through Costs, and in the event CTI requests invoicing in advance with respect to any such amounts, Comverse shall invoice CTI in advance for those Services and Comverse
Pass-Through Costs (as agreed by CTI in its sole discretion) estimated to be payable with respect to the Services and time periods with respect to which CTI has requested prepayment. Any amounts that have been invoiced in advance and paid by CTI in
accordance with this Section 3.1(a) shall be trued-up by CTI and Comverse as of the last day of the applicable prepaid period. Any Comverse Pass-Through Costs require the prior written approval of CTI, which shall not be unreasonably
withheld. 
 (b) As full and complete consideration for CTI’s performance of the CTI-Provided Services in accordance with
this Agreement, Comverse shall pay CTI on a monthly basis the applicable CTI Costs. All such amounts shall be invoiced (as Estimated CTI-Provided Services Fees) and trued up in accordance with Section 3.3(b). After the end of each
calendar month, CTI shall deliver to Comverse a report for the monthly reimbursement payable with respect to CTI-Provided Services provided by CTI under this Agreement, which report shall include an itemized report (with reasonable supporting
documentation) of all expenses for which CTI seeks reimbursement hereunder. 
 (c) CTI shall act promptly and in good faith to
reduce the amount of CTI Pass-Through Costs by notifying each applicable third party service provider or consultant that such third party should execute an engagement letter with Comverse to permit such third party to invoice Comverse directly.
Comverse shall act promptly and in good faith to reduce the amount of Comverse Pass-Through Costs by notifying each applicable third party service provider or consultant that such third party should execute an engagement letter with CTI to permit
such third party to invoice CTI directly. Each Party shall (i) negotiate such engagement letters in good faith to execute such letters in a timely fashion and (ii) cooperate with reasonable requests from the other Party to facilitate the
negotiation of new engagement letters with applicable third party service providers and consultants pursuant to this Section 3.1(c). 

  
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 (d) Notwithstanding anything to the contrary herein, Comverse hereby agrees that CTI shall
have the opportunity to review in good faith and approve (which approval shall not be unreasonably withheld) and discuss the terms of any proposal by a third party service provider that is rendering any services pursuant to this Agreement, including
with respect to such third party service provider’s proposed or estimated fees, statement and scope of work and engagement letter, including the Accounting Review Requirements and the Accounting Review Costs. 

Section 3.2 Adjustments. Not more than once every calendar year during the term of this Agreement, Comverse and CTI shall
meet to discuss and negotiate in good faith any adjustments to the annual fees set forth on Schedule A hereto that is requested by any Party, if the Parties mutually agree to modify, amend, delete or add to the scope of Services being
provided. 
 Section 3.3 Invoices and Payment. 

(a) Within ten (10) business days after the end of the applicable calendar quarter, Comverse will invoice CTI in arrears for the
Services provided during the preceding quarter, other than any Comverse Pass-Through Costs, which shall be billed once the third party service provider issues an invoice for payment therefor. Comverse shall include in each such invoice a description
in reasonable detail of the Services provided during such period and the amounts payable by CTI therefor pursuant to this Agreement. CTI shall pay each such invoice for the Services within thirty (30) days after the date CTI receives such
invoice; provided, however, that CTI may, in its discretion, withhold 50% of any amount payable under this Agreement that CTI disputes in good faith pending the resolution of such dispute (which amounts shall include Comverse
Pass-Through Costs in excess of those Comverse Pass-Through Costs previously approved by CTI in accordance with Section 3.1(d)). Unpaid fees that are being disputed in good faith dispute will not be considered a basis for default
hereunder. To the extent that a dispute regarding the amount of any disputed fees cannot be resolved by the Parties, the dispute resolution procedures set forth in Section 7.10 herein will apply, in which case, the losing party shall pay
such percentage of the prevailing party’s reasonable attorney’s fees and other court costs based on the aggregate amount of disputed items so submitted as it bears to the amount awarded to the prevailing party. Notwithstanding the
foregoing, immediately prior to the closing of the merger between CTI and a wholly owned subsidiary of Verint Systems Inc., should such merger occur, Comverse and CTI will settle and pay all amounts owing by any Party under this Agreement such that
as of such closing there are no outstanding payment obligations under this Agreement. 
 (b) In the event Comverse requests that
CTI provide CTI-Provided Services, CTI will provide Comverse an estimate of the monthly costs and expenses (as determined by CTI acting in good faith) for CTI to perform the requested CTI-Provided Services (the “Estimated
CTI-

  
 10 

 
Provided Services Fees”). CTI will invoice Comverse in advance on a monthly basis for the CTI-Provided Services, which invoice shall include: (i) the Estimated CTI-Provided
Services Fees for the coming month; and (ii) a credit against or charge in addition to such Estimated CTI-Provided Services Fees, as applicable, to reflect in arrears the difference, if any, between (A) the Estimated CTI-Provided Services
Fees for the prior month and (B) the applicable costs and expenses actually incurred by CTI to perform the CTI-Provided Services in such prior month. CTI shall include in each invoice for the CTI-Provided Services a reasonably detailed
description of such CTI-Provided Services and the amounts charged therefor. Comverse will pay such invoiced amounts within five (5) business days after the date Comverse receives such invoice. CTI shall not be obligated to provide any
CTI-Provided Services in the event CTI has not received prepayment in full of any invoice for CTI-Provided Services, including, for the avoidance of doubt, where Comverse has withheld payment because Comverse disputes an invoice for the CTI-Provided
Services (including where Comverse disputes amounts invoiced in arrears to true-up the Estimated CTI-Provided Services Fees and CTI’s actual applicable costs and expenses). 

(c) Invoices not paid within thirty (30) days after receipt, other than those for which CTI has withheld payment of a disputed
amount in accordance with Section 3.3(a), shall be subject to late charges for each month or portion thereof the statement is overdue, calculated as the lesser of (i) the then current rate of interest per annum announced from time
to time by the Wall Street Journal as the “prime rate” at large U.S. money center banks, plus one percentage point or (ii) the maximum rate allowed by applicable law. 

(d) Within five (5) business days after a Party receives a request from the other Party for supporting documentation relating to the
calculation or verification of fees to be paid or costs and expenses to be reimbursed pursuant to this Article III, the Party receiving such request shall provide the requesting Party (and such Party’s accountants, attorneys,
auditors, and regulators) with access to, and any assistance and information that they may reasonably require with respect to, such records and supporting documentation as may be reasonably requested by the requesting Party to audit fees to be paid,
and costs and expenses to be reimbursed, pursuant to this Agreement by the requesting Party. Where a third party auditor is not bound by law or industry or professional regulations to maintain the confidentiality of information disclosed to in
connection with the audit contemplated in this Section 3.3(d), the Party requesting the applicable audit shall execute an agreement with its designated third party auditors to obligate such third party auditor to protect the confidential
information of the disclosing Party. 
 (e) All payments to be made between the Parties pursuant to this Agreement shall be made
in US Dollars unless otherwise agreed. 
 Section 3.4 Disclaimer of Warranty. EXCEPT AS SET FORTH IN SECTIONS 2.1,
2.2 AND 2.7, AS APPLICABLE, THE SERVICES AND THE CTI-PROVIDED SERVICES ARE PROVIDED UNDER THIS AGREEMENT ON AN AS-IS, WHERE-IS BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE. 

  
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 Section 3.5 Taxes. 

(a) CTI shall pay to Comverse all applicable sales tax, value-added tax and/or goods and services tax as payable on the fees for the
Services payable hereunder. Comverse shall pay to CTI all applicable sales tax, value-added tax and/or goods and services tax as payable on the fees for the CTI-Provided Services payable hereunder. 

(b) In addition to the fees required to be paid by CTI to Comverse for the Services provided hereunder, CTI shall remit to the
appropriate tax authorities (the “Tax Authorities”) any taxes required to be withheld by law from any fees payable to Comverse hereunder. CTI shall submit to Comverse evidence of payment of any such withholding tax to the Tax
Authorities. In the event that Comverse receives any credit, deduction or refund of such withholding tax from the Tax Authorities, it shall (i) promptly provide a copy of the certificate from the Tax Authorities showing the receipt of such
credit, deduction or refund and (ii) provide CTI a credit for such amount against future fees payable by CTI to Comverse. 

(c) In addition to the fees required to be paid by Comverse to CTI for the CTI-Provided Services provided hereunder, Comverse shall remit
to the Tax Authorities any taxes required to be withheld by law from any fees payable to CTI hereunder. Comverse shall submit to CTI evidence of payment of any such withholding tax to the Tax Authorities. In the event that CTI receives any credit,
deduction or refund of such withholding tax from the Tax Authorities, it shall (i) promptly provide a copy of the certificate from the Tax Authorities showing the receipt of such credit, deduction or refund and (ii) provide Comverse a
credit for such amount against future fees payable by Comverse to CTI. 
 ARTICLE IV 

TERM; TERMINATION 
 Section 4.1 Term. This Agreement shall commence on the Effective Date and shall continue until: (a) with respect to “Finance & Accounting”, “Internal Audit and
SOX”, “Tax Filings”, “ and “Financial Reporting” Services (in each case as set forth in Schedule A), until such time as CTI fully complies with any and all legal obligations applicable to it, its business,
its assets and any of its operations prior to the Effective Time, including until the expiration of the Statute of Limitations (as defined in the Tax Disaffiliation Agreement) (including any waivers or extensions thereof) of CTI’s taxable
periods or as otherwise necessary to comply with any SEC reporting obligations; (b) with respect to those Services other than those referred to in Section 4.1(a), the date three (3) years after the Merger Effective Date (unless
otherwise required in order to render any of the Services referenced in Section 4.1(a)); provided, however, that if the Merger Agreement is terminated in accordance with its terms and the Merger is not consummated, the term for
the Services referenced in this clause (b) shall be deemed to be three (3) years after the Effective Date; and (c) the date on which (i) the provision of all of the Services and the CTI-Provided Services have been
terminated pursuant to Section 4.2(a), and Section 4.2(b) or (ii) this Agreement shall have been terminated in accordance with Section 4.2(c) or Section 4.4(b). 

  
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 Section 4.2 Termination for Reasons other than Default. 

(a) Comverse shall have the right, at any time, to terminate any or all of the CTI-Provided Services by giving CTI thirty (30) days
prior written notice of such termination. 
 (b) CTI shall have the right, at any time, to terminate any or all of the Services
by giving Comverse thirty (30) days prior written notice of such termination. 
 (c) CTI shall have the right, at any time,
to terminate this Agreement or any or all of the CTI-Provided Services by giving Comverse five (5) business days prior notice of such termination, in each case with the effective date of such termination being a date that CTI determines in good
faith to be the date that CTI plans (i) to sell all or substantially all of the properties and assets of CTI, (ii) to sell a majority of the voting stock of CTI, or (iii) to merge with any other entity. 

Section 4.3 Event of Default. A Party shall be in default hereunder if (a) with respect to Comverse, Comverse commits a
material breach of any term of this Agreement (which shall include Comverse’s failure to provide any of the Services) and such breach continues uncured for thirty (30) days following receipt of written notice thereof from CTI describing
such breach in reasonable detail, (b) with respect to CTI, CTI fails to pay to Comverse any fee payable by CTI to Comverse (other than any fees that CTI has disputed in good faith) for more than sixty (60) days after receipt of written
notice of such nonpayment from Comverse describing such fee (and the basis therefor) in reasonable detail, (c) in accordance with and subject to the terms hereof, such Party makes a general assignment for the benefit of its creditors,
(d) there is a filing seeking an order for relief in respect of such Party in an involuntary case under any applicable bankruptcy, insolvency or other similar law and such case remains undismissed for thirty (30) days or more, (e) a
trustee or receiver is appointed for such Party or its assets or any substantial part thereof or (f) such Party files a voluntary petition under any bankruptcy, insolvency or similar law of the relief of debtors (in each case, a
“Default”). 
 Section 4.4 Remedies. 

(a) If there is any Default by CTI hereunder, Comverse may exercise any or all of the following remedies until such time that CTI cures
such Default: declare immediately due and payable all fees and expenses which CTI is obligated to pay pursuant to Section 3.1 with respect to the Service for which CTI has not paid hereunder when due (other than disputed fees).

 (b) If there is any Default by Comverse hereunder, CTI may (i) terminate this Agreement and recover any fees paid in
advance for the Services not performed or (ii) sue for specific performance. 
 (c) In addition to the remedies set forth
in clauses (a) and (b) above, a non-defaulting Party shall have all other remedies available at law or equity, subject to Article VI. 

  
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 Section 4.5 Books and Records. Comverse will provide access to CTI to all books
and records related to CTI and the Services at all reasonable times upon notice to Comverse. Upon the expiration or termination of a Service or Services with respect to which Comverse holds books, records or files, including, but not limited to,
current and archived copies of computer files, owned by CTI and used by Comverse in connection with the provision of a Service to CTI, Comverse will return all such books, records or files as soon as reasonably practicable. At its expense, Comverse
may make a copy of such books, records or files for its legal files. In the event Comverse needs access to such books, records or files for legal or tax reasons, CTI shall cooperate with Comverse to make such books, records or files available to
Comverse at Comverse’s expense. 
 Section 4.6 Effect of Expiration/Termination. Sections 2.1(c),
2.5, 4.4, 4.5, 4.6, 4.7, 5.1, 5.2(b), 5.2(c), 5.3, Article VI and Article VII shall survive any expiration or termination of this Agreement. 

Section 4.7 Obligations Post Expiration/Termination. 

(a) The expiration or termination of this Agreement shall not terminate either Party’s obligation to provide to the other Party all
information required by such other Party (including performing the applicable actions set forth in this Section 4.7) if and when necessary in order to present such other Party’s financial and accounting information in accordance
with generally accepted accounting principles or otherwise in order for such other Party to comply with applicable laws, rules and regulations. 
 (b) Each of the Parties agrees to (i) furnish to the other Party such further information, (ii) execute and deliver to the other Party such other documents and (iii) do such other acts and
things, all as the other Party may reasonably request in order to permit it to file all state income tax returns required by law to be filed by it. 
 ARTICLE V 
 CERTAIN OTHER COVENANTS 

Section 5.1 Confidentiality. Each of the Parties agrees that any confidential information of the other Party received in the
course of performance under this Agreement shall be kept strictly confidential in accordance with Section 4.4 of the Distribution Agreement. 
 Section 5.2 Access to Certain Information. 
 (a) CTI shall make
available on a timely basis to Comverse all information reasonably requested by Comverse to enable it to provide the Services. CTI shall give Comverse reasonable access, during regular business hours and at such other times as are reasonably
required, to its premises for the purposes of providing the Services. 

  
 14 

 (b) Upon the reasonable request of one Party to the other, the recipient Party of such
request shall make available or cause to be provided on a timely basis to the requesting Party all records, reports, and other information reasonably requested to enable the requesting Party (i) to evaluate and satisfy any obligation (or
claimed obligation) of the requesting Party to make payment to any requesting Party employee or any third party, (ii) for use in any judicial, regulatory, administrative or other proceeding or in order to satisfy audit, accounting, claims,
regulatory, litigation or other similar legal or regulatory requirements, (iii) to comply with reporting, disclosure, filing or other requirements imposed on a Party (including under applicable securities and tax laws) by a governmental
authority having jurisdiction over such Party; provided, however, that in the event that the recipient Party of such request determines that any such provision of information could be commercially detrimental, violate any law or
agreement, or waive any attorney-client privilege, the Parties shall take all reasonable measures to permit the compliance with such obligations in a manner that avoids any such harm or consequence. Each Party shall give the other Party making such
a request pursuant to this Section 5.2 reasonable access, during regular business hours and at such other times as are reasonably required, to its premises for the purposes of providing the applicable records, reports, and information.

 (c) Without limiting the generality of the foregoing, Comverse shall promptly respond in full to any CTI request for
information to enable any of (i) CTI and its affiliates to meet its timetable for dissemination of its earnings releases, financial statements, periodic reports, and management’s assessment of the effectiveness of its disclosure controls
and procedures and its internal control over financial reporting in accordance with Items 307 and 308, respectively, of Regulation S-K, and (ii) CTI’s accountants to timely complete their review of CTI’s quarterly financial statements
and audit of the annual financial statements, including, to the extent applicable, its auditor’s audit of its internal control over financial reporting and management’s assessment thereof in accordance with Section 404 of the
Sarbanes-Oxley Act of 2002 and the SEC’s and Public Company Accounting Oversight Board’s rules and auditing standards thereunder, in each of clause (i) and (ii), with respect to the end of any fiscal quarter or year or
portion thereof. 
 Section 5.3 Title to Data. CTI acknowledges that it will acquire no right, title or interest
(including any license rights or rights of use) in any firmware or software, and any licenses therefor which are owned by Comverse, by reason of Comverse’s provision of the Services under this Agreement, except to the extent CTI’s payment
of any incremental license fees or one-time consent fees pursuant to Section 3.1(a) result in the acquisition of software license rights that may be assigned to CTI, in which case, Comverse will assign such software license rights to CTI
at CTI’s request. Comverse acknowledges that it will acquire no right, title or interest (including any license rights or rights of use) in any firmware or software, and any licenses therefor which are owned by CTI, by reason of CTI’s
provision of the CTI-Provided Services under this Agreement except to the extent Comverse’s payment of any incremental license fees or one-time consent fees pursuant to Section 3.1(b) result in the acquisition of software license
rights that may be assigned to Comverse, in which case, CTI will assign such software license rights to Comverse at 

  
 15 

 
Comverse’s request. Comverse agrees that all records, data, files, input materials and other information computed by Comverse for the benefit of CTI and which relate to the provision of the
Services are the property of CTI. 
 Section 5.4 Compliance with Laws. Each of Comverse and CTI shall comply in all
material respects with any and all applicable statutes, rules, regulations, orders or restrictions of any domestic or foreign government, or instrumentality or agency thereof, in respect of the conduct of its obligations under this Agreement.

 ARTICLE VI 
 LIABILITIES 
 Section 6.1 Limitation of Liability. 

(a) For the avoidance of doubt, in this Article VI, a reference to: 

 

	 	(i)	a Party shall include that Party and its respective subsidiaries; 

  

	 	(ii)	a reference to CTI shall include CTI and each of the CTI Indemnitees and any contractors retained by CTI; and 

 

	 	(iii)	a reference to Comverse shall include each of the Comverse Indemnitees and any contractors retained by Comverse. 

(b) Any provision of this Article VI that is expressed to limit or exclude the liability of a Party for any loss or damage:

  

	 	(i)	is subject to Section 6.1(f) and Section 6.1(g); and 

 

	 	(ii)	applies whether the liability is a liability for breach of contract, tort (including negligence), misrepresentation (but not fraudulent misrepresentation), breach of
statutory duty or otherwise. 

 (c) Subject to Section 6.1(g), the only liability of the Parties for
breach of contract shall be for direct damages (also known as “general damages”) and, to the extent applicable, punitive damages. Liability for breach of contract for all other losses, including consequential damages (also known as
“special damages,” “indirect damages” and “incidental damages”), including loss of profits, is expressly excluded. 

  
 16 

 (d) CTI’s liability to Comverse in respect of any cause of action that arises under or
in connection with this Agreement, but to which Section 6.1(g) does not apply, shall be limited to: 
  

	 	(i)	the aggregate costs and expenses paid and payable by Comverse in respect of the CTI-Provided Services provided under this Agreement (as set forth in
Section 3.1(b)) in the six (6) calendar months preceding the calendar month in which that cause of action arose; minus 

  

	 	(ii)	CTI’s aggregate liability to Comverse in respect of all such prior causes of action. 

(e) Comverse’s liability to CTI in respect of any cause of action that arises under or in connection with this Agreement, but to
which Section 6.1(f) or Section 6.1(g) does not apply, shall be limited to: 
  

	 	(i)	the greater of: 

  

	 	(A)	$1,255,176.00; and 

  

	 	(B)	the aggregate fees, costs and expenses paid and payable by CTI in respect of the Services provided under this Agreement (as set forth in Section 3.1(a)) in
the two (2) calendar quarters preceding the calendar quarter in which that cause of action arose; minus 

  

	 	(ii)	Comverse’s aggregate liability to CTI in respect of all such prior causes of action. 

(f) Comverse’s liability to CTI in respect of any cause of action that arises under or in connection with this Agreement as a result
of Comverse’s failure to take Appropriate Actions when performing the Services or fulfilling any of its other obligations set forth in this Agreement, but to which Section 6.1(g) does not apply, shall be limited to: 

 

	 	(i)	the greater of: 

  

	 	(A)	$2,510,352.00; and 

  

	 	(B)	the aggregate fees, costs and expenses paid and payable by CTI in respect of the Services provided under this Agreement (as set forth in Section 3.1(a)) in
the four (4) calendar quarters preceding the calendar quarter in which that cause of action arose; minus 

  

	 	(ii)	Comverse’s aggregate liability to CTI in respect of all such prior causes of action. 

  
 17 

 (g) The limitations on liability set out in Section 6.1(d),
Section 6.1(e) and Section 6.1(f) and the restriction on recovering certain loss or damage in Section 6.1(c) do not apply to: 
  

	 	(i)	the breach by Comverse of its obligations set forth in Section 2.1(d) (Nondiscrimination) or Section 2.1(e) (Compliance with Data
Protection Laws); 

  

	 	(ii)	the breach by either Party of its respective obligations contained in Section 5.1 (Confidentiality); 

 

	 	(iii)	the breach by Comverse of its obligations set forth in this Agreement where such breach results in any failure by CTI to comply in all material respects with its legal
obligations, including CTI’s obligations to file accurate Tax Returns and to make certain filings with the SEC; 

  

	 	(iv)	the obligations of Comverse to indemnify CTI under this Agreement; 

  

	 	(v)	the obligations of the applicable Party to pay certain services fees and to reimburse certain costs and expenses to the other Party, in each case in the amount
calculated in accordance with Section 3.1; 

  

	 	(vi)	liability arising from the reduction or intentional cessation by Comverse, except if expressly permitted under this Agreement, of the performance of all or a material
portion of the Services then required to be provided by Comverse under this Agreement; 

  

	 	(vii)	liability arising from the gross negligence, willful misconduct or fraud of either Party or its affiliates; and 

 

	 	(viii)	punitive damages that a Party has been ordered to pay by any court of competent jurisdiction. 

(h) The invalidity, illegality or unenforceability of a provision of this Section 6.1 does not affect or impair the
continuation in force of the remainder of this Section 6.1 or this Agreement. 
 (i) The Parties agree that this
provision limiting remedies and liquidating damages is reasonable under the circumstances and Comverse acknowledges that CTI shall have no other financial liability to Comverse whatsoever. 

Section 6.2 Indemnification. Comverse shall indemnify, defend and hold harmless the CTI Indemnitees from and against any and
all liabilities, claims, damages, losses and expenses (including, but not limited to, court costs and reasonable attorneys’ fees) of any kind or nature (“Losses and Expenses”), related to, arising out of or in connection with
any or all of the following: 
 (a) any third party claim brought against CTI alleging that the Services, Comverse’s
performance of the Services, or the use of any asset in connection with the Services for the benefit of CTI infringes upon any patent, copyright, trademark, trade secret or other intellectual property right of any third party; 

  
 18 

 (b) any third party claim brought against CTI alleging that the CTI-Provided Services,
CTI’s performance of the CTI-Provided Services, or the use of any asset in connection with the CTI-Provided Services for the benefit of Comverse infringes upon any patent, copyright, trademark, trade secret or other intellectual property right
of any third party; 
 (c) the breach by Comverse of its obligations set forth in this Agreement where such breach results in
any failure by CTI to comply in all material respects with its legal obligations, including CTI’s obligations to file accurate Tax Returns and to make certain filings with the SEC; 

(d) the breach by Comverse of Section 2.1(e) (Compliance with Data Protection Laws); and 

(e) the breach by Comverse of Section 5.1 (Confidentiality); 
 provided, however, that CTI shall not be indemnified by Comverse solely to the extent any Loss or Expense resulted from CTI’s gross negligence, willful misconduct, or fraud.
Indemnification of any claim hereunder shall be governed by the definitions and procedures set forth in Section 3.3 of the Distribution Agreement. Payment shall be made in accordance with the provisions of Section 3.4 of the
Distribution Agreement. 
 ARTICLE VII 
 MISCELLANEOUS 
 Section 7.1 Notice. All notices and other
communications hereunder shall be in writing, shall reference this Agreement and shall be hand delivered or mailed by registered or certified mail (return receipt requested) to the Parties at the following addresses (or at such other addresses for a
Party as shall be specified by like notice) and will be deemed given on the date on which such notice is received: 
 To CTI:

 Comverse Technology, Inc. 
 810 Seventh Avenue 
 New York, NY 10019 

Attention: General Counsel 
 To Comverse: 
 Comverse, Inc. 

810 Seventh Avenue 
 New York, NY 10019 
 Attention: General Counsel 

  
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 Section 7.2 Force Majeure. A Party shall not be deemed to have breached this
Agreement to the extent that performance of its obligations or attempts to cure any breach are made impossible or impracticable due to any act of God, fire, natural disaster, act of terror, act of government, shortage of materials or supplies after
the Effective Date, labor disputes or any other cause beyond the reasonable control of such Party (a “Force Majeure”); provided, however, that in no event will the voluntary termination of any employee’s
employment be deemed to be a Force Majeure. The Party whose performance is delayed or prevented shall (a) promptly notify the other Party of the Force Majeure cause of such prevention or delay and (b) take Appropriate Actions to recommence
such disrupted Party’s performance of its obligations under this Agreement. 
 Section 7.3 Independent
Contractors. The Parties shall operate as, and have the status of, independent contractors and neither Party shall act as or be a partner, co-venturer or employee of the other Party. Unless specifically authorized to do so in writing, neither
Party shall have any right or authority to assume or create any obligations or to make any representations or warranties on behalf of the other Party, whether express or implied, or to bind the other Party in any respect whatsoever. 

Section 7.4 Amendment; Waivers. No amendment, modification or discharge of this Agreement, and no waiver hereunder, shall be
valid or binding unless set forth in writing and duly executed by the Party against whom enforcement of the amendment, modification, discharge or waiver is sought. Any such waiver shall constitute a waiver only with respect to the specific matter
described in such writing and shall in no way impair the rights of the Party granting such waiver in any other respect or at any other time. 
 Section 7.5 Assignment; Successors and Assigns. 
 (a) This Agreement
shall not be assignable, in whole or in part, directly or indirectly, by any Party without the prior written consent of the other Party, and any attempt to assign any rights or obligations arising under this Agreement without such consent shall be
void; provided, however, that CTI may assign this Agreement to (i) a purchaser of all or substantially all of the properties and assets of CTI; (ii) a purchaser of a majority of the voting stock of CTI, or (iii) an
entity with which CTI merges, in each case so long as such purchaser or the entity surviving such merger expressly assumes, in a written instrument in form reasonably satisfactory to Comverse, CTI’s obligations and liabilities under this
Agreement. 
 (b) The provisions to this Agreement shall be binding upon, inure to the benefit of and be enforceable by the
Parties and their respective successors and permitted assigns. 
 Section 7.6 Titles and Headings. Titles and
headings to Sections herein are inserted for convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of this Agreement. 

  
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 Section 7.7 Complete Agreement; Construction. This Agreement, including
Schedule A and Schedule B shall constitute the entire agreement between the Parties with respect to the subject matter hereof and shall supersede all previous negotiations, commitments and writings with respect to such subject
matter. In the event of any inconsistency between this Agreement and any Schedule, this Agreement shall prevail. In the event of any inconsistency between this Agreement (including any Schedule hereto) and the Tax Disaffiliation Agreement, the Tax
Disaffiliation Agreement shall prevail. 
 Section 7.8 Schedules. The Schedules shall be construed with and as an
integral part of this Agreement to the same extent as if the same had been set forth verbatim herein. 
 Section 7.9
Counterparts. This Agreement may be executed in one or more counterparts, all of which shall be considered one and the same agreement, and shall become effective when one or more such counterparts have been signed by each of the Parties and
delivered to the other Party. 
 Section 7.10 Governing Law and Jurisdiction; Waiver of Trial by Jury. 

(a) THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK APPLICABLE TO CONTRACTS MADE
AND TO BE PERFORMED IN THE STATE OF NEW YORK, IN EACH CASE WITHOUT GIVING EFFECT TO THE PRINCIPLES REGARDING CONFLICTS OF LAWS THAT WOULD RESULT IN THE APPLICATION OF THE LAWS OF ANY OTHER JURISDICTION. Each Party consents to the exclusive
jurisdiction of, and service of process by, the United States District Court for the Southern District of New York or the state courts of the State of New York, Borough of Manhattan, with respect to any proceeding by a Party arising out of this
Agreement. The Parties further agree that the mailing by certified or registered mail, return receipt requested, of any process required by any such court will constitute valid and lawful service of process against them, without necessity for
service by any other means provided by statute or rule of court. 
 (b) EACH PARTY ACKNOWLEDGES AND AGREES THAT ANY CONTROVERSY
WHICH MAY ARISE UNDER THIS AGREEMENT IS LIKELY TO INVOLVE COMPLICATED AND DIFFICULT ISSUES, AND THEREFORE IT HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION DIRECTLY OR INDIRECTLY
ARISING OUT OF OR RELATING TO THIS AGREEMENT AND ANY OF THE AGREEMENTS DELIVERED IN CONNECTION HEREWITH OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY. EACH PARTY CERTIFIES AND 

  
 21 

 
ACKNOWLEDGES THAT (I) NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO
ENFORCE EITHER OF SUCH WAIVERS, (II) IT UNDERSTANDS AND HAS CONSIDERED THE IMPLICATIONS OF SUCH WAIVERS, (III) IT MAKES SUCH WAIVERS VOLUNTARILY, AND (IV) IT HAS BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE
MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION 7.10(b). 
 Section 7.11 Specific Performance. In the
event of any actual or threatened default in, or breach of, any of the terms, conditions and provisions of this Agreement, the Parties agree that the Party to this Agreement who is or is to be thereby aggrieved shall have the right to specific
performance and injunctive or other equitable relief of its rights under this Agreement, in addition to any and all other rights and remedies at law or in equity, and all such rights and remedies shall be cumulative. The Parties agree that the
remedies at law for any breach or threatened breach of this Agreement, including monetary damages, are inadequate compensation for any loss, that any defense in any action for specific performance that a remedy at law would be adequate is hereby
waived, and that any requirements for the securing or posting of any bond with such remedy are hereby waived. 

Section 7.12 Time is of the Essence. Time is of the essence with respect to all time periods set forth herein. 

Section 7.13 No Third Party Beneficiaries. This Agreement is solely for the benefit of the Parties and their respective
subsidiaries and affiliates and shall not be deemed to confer upon any other Person any remedy, claim, liability, reimbursement, cause of action or other right in excess of those existing without reference to this Agreement. 

Section 7.14 Severability. In the event any one or more of the provisions contained in this Agreement should be held invalid,
illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions contained herein and therein shall not in any way be affected or impaired thereby. The Parties shall endeavor in good faith negotiations
to replace the invalid, illegal or unenforceable provisions with valid provisions, the economic effect of which comes as close as possible to that of the invalid, illegal or unenforceable provisions. 

[signature page follows] 

  
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 IN WITNESS WHEREOF, the Parties have caused this Agreement to be duly executed as of the day
and year first above written. 
  

					
	COMVERSE TECHNOLOGY, INC.
		
	By:	 	  

	Name:	 	  
	 	[—]
	Title:	 	  
	 	[—]
	
	COMVERSE, INC.
		
	By:	 	  

	Name:	 	  
	 	[—]
	Title:	 	  
	 	[—]

 Schedule A 
 Services and Fees 
  

									
	 Service Category
	 	 Description of Services
	  	Fixed Annual Fee	 
	Payroll
	 	•	  	Calculation of employee payroll	  	$	2,293	  
	 	  
 •
	  	  
 Bi-weekly salary distribution to CTI employees
	  
	 	  
 •
	  	  
 Timely calculation of all taxes to be withheld from paychecks,
garnishments, IRA contributions, and other deductions and withholdings from paychecks, and the proper withholding and, as applicable, transfer of such amounts
	  
	Time & Expense	 	  
 •
	  	  
 Provision of and support for use of corporate credit and/or
debit cards by CTI employees
	  	$
	8,400
	  

	 	  
 •
	  	  
 Support and operation of reimbursements and other related
services (e.g., Transfer Transit Deduction program, etc.)
	  
	Health and Welfare Plans	 	  
 •
	  	  
 Provision of CNS health and welfare plans to remaining CTI
employees
	  	$	30,000	  

									
	 Service Category
	 	 Description of
Services
	  	Fixed Annual Fee	 
	Finance & Accounting	 	•	  	Calculation of costs incurred pursuant to Comverse’s provision of Services to CTI	  	$	717,800	  
	 	  
 •
	  	  
 Quarterly submission of invoices of such fees incurred by
Comverse to CTI
	  
	 	  
 •
	  	  
 Administration of payables and receivables accounts and daily
monitoring of payables and receivables to produce receivables log on a daily basis
	  
	 	  
 •
	  	  
 Support and operation of data gathering, financial closing, and
reporting required to complete SEC external reporting and audits
	  
	 	  
 •
	  	  
 Provision of stock plan administration support as needed (e.g.,
tracking continuing vesting of grants)
	  
	  
 Financial Reporting
	 	  
 •
	  	  
 Provision of financial reporting support as needed, including
legal support and preparation of periodic reports to be filed with the SEC
	  	$	206,300	  
	  
 Internal Audit 

and SOX
	 	  
 •
	  	  
 Support and operation of internal audit and internal controls
(SOX) designed to meet both CTI internal audit and SEC requirements, including the Financial Requirements
	  	$	360,000	  
	  
 Tax Filings
	 	  
 •
	  	  
 Timely preparation and submission of requisite Tax Returns,
including as applicable federal, state, local and international filings. For the avoidance of doubt, the Services shall include the filing of all Tax Returns relating to the Straddle Period
	  	$	39,675	  
	 	  
 •
	  	  
 Subject to the terms of this Agreement, with respect to all
material Tax Returns for the taxable years ending 01/31/2012 and 01/31/2013 (or such other date on which the taxable period ends, in the case of a short taxable period) Comverse shall engage a Big Four Accounting Firm to review and sign as tax
preparer each such Tax Return
	  

  
 - 3 -

									
	 Service Category
	 	 Description of
Services
	  	Fixed Annual Fee	 
	Treasury	 	•	  	Timely payment of accounts payable and collection of accounts receivables	  	$	59,500	  
	 	  
 •
	  	  
 Support and operation of bank account management including
signatory updates, cash (working capital) management, cash planning, and reporting
	  
	  
 Insurance
	 	  
 •
	  	  
 If required, provide access to and negotiation support for
D&O insurance in the event transition period extends beyond coverage period of the tail or requires amendment for other reasons
	  	$	59,500	  
	  
 Information Technology
	 	  
 •
	  	  
 Provision and maintenance of hotline, telephone services, and
CTI website
	  	$	137,946	  
	 	  
 •
	  	  
 Provision and operation of infrastructure (e.g., servers,
networks, etc.)
	  
	 	  
 •
	  	  
 Technical maintenance and support
	  
	 	  
 •
	  	  
 Data storage and backup
	  
	 	  
 •
	  	  
 Disaster recovery
	  
	 	  
 •
	  	  
 Use by each CTI employee of computers, email service, internet
service, hardware, and software, in each case equivalent to such IT equipment and software used by any CTI employee immediately prior to the Effective Date
	  
	  
 Operational Services
	 	  
 •
	  	  
 Provision of gas and electric utilities
	  	$	163,188	  
	 	  
 •
	  	  
 Provision of office space, including uninterrupted access to
such office space, in use by (or otherwise leased by or under the control of) CTI immediately prior to the Effective Date
	  
	 	  
 •
	  	  
 Provision of office equipment, including computers, printers,
copiers, furniture (desks, chairs, etc.), and food & beverage services (coffee machine, water machine, vending services, etc.)
	  
	 	  
 •
	  	  
 Provision of documentation support required to terminate the
lease contract of the CTI headquarters office, as needed
	  

  
 - 4 -

									
	 Service Category
	 	 Description of
Services
	  	Fixed Annual Fee	 
	 Legal
	 	•	  	Provision of legal support as needed	  	$	455,750	  
	  

Administration
	 	  
 •
	  	  
 Provision of administrative support as needed, including support
for procurement
	  	$	270,000	  

  
 - 5 -

 Schedule B 
 CTI-Provided Services 
  

			
	 Service Category
	  	 Description of CTI-Provided
Services

	 General Operational Support
	  	Continuation of executive-level support and oversight historically provided to Comverse by CTI employees, in each case only to provide executive oversight, to grant approvals and
to perform other duties required for filings. Does not include “Tax Filings” as listed in Schedule A.

  
 - 6 -Form of Tax Disaffiliation Agreement

 EXHIBIT 10.2 

 
 TAX DISAFFILIATION AGREEMENT 

BY AND BETWEEN 

COMVERSE TECHNOLOGY, INC. 
 AND 
 COMVERSE, INC. 

DATED AS OF [            ], 2012 

 TAX DISAFFILIATION AGREEMENT 

This Tax Disaffiliation Agreement (this “Agreement”), is dated as of [    ], 2012, by and between Comverse
Technology, Inc., a New York corporation (“CTI”), and Comverse, Inc., a Delaware corporation and a wholly-owned subsidiary of CTI (“Comverse” and, together with CTI, the “Parties” and each a “Party”).

 W I T N E S S E T H 

WHEREAS, Comverse is currently a member of the CTI Consolidated Group (as defined herein); 

WHEREAS, pursuant to the Distribution Agreement entered into between CTI and Comverse dated as of the date hereof (the “Distribution
Agreement”), CTI shall distribute all of the outstanding capital stock of Comverse to its stockholders (the “Distribution”); 
 WHEREAS, the Parties wish to provide for the payment of Taxes and entitlement to Refunds thereof, allocate responsibility for, and cooperation in, the filing of Tax Returns and provide for certain other
matters relating to Taxes. 
 NOW, THEREFORE, in consideration of the mutual promises and undertakings contained herein and in
any other document executed in connection with this Agreement, the Parties agree as follows: 
 ARTICLE I 

DEFINITIONS; CERTAIN OPERATING CONVENTIONS 
 Section 1.01. For the purposes of this Agreement, the following terms shall have the meanings set forth below: 
 “Agreement” shall have the meaning ascribed thereto in the introductory paragraph. 
 “Code” means the Internal Revenue Code of 1986, as amended. 

“Combined Return” means any Tax Return that includes at least one asset or activity (including but not limited to any item of
income, deduction, gain, loss, or credit) that is allocable pursuant to this Agreement to the CTI Pre-Distribution Group or the CTI Group and at least one asset or activity (including but not limited to any item of income, deduction, gain, loss, or
credit) that is allocable to the Comverse Group. 
 “Comverse” shall have the meaning ascribed thereto in the
introductory paragraph, and shall include any successor of Comverse. 
 “Comverse Group” means Comverse and each
Person that is, or may become, a wholly-owned Subsidiary of Comverse as of the day after the Distribution Date. 

  
 2 

 “Comverse Indemnitees” shall have the meaning ascribed thereto in the Distribution
Agreement. 
 “CTI” shall have the meaning ascribed thereto in the introductory paragraph, and shall include any
successor of CTI, including for U.S. federal tax purposes. 
 “CTI Consolidated Group” means the affiliated group of
corporations, within the meaning of Section 1504(a) of the Code, of which CTI is the common parent corporation, and any member of such group. 
 “CTI Group” means CTI and each Person (other than any member of the Comverse Group) that is, or may become, a wholly-owned Subsidiary of CTI as of the day after the Distribution Date.

 “CTI Indemnitees” shall have the meaning ascribed thereto in the Distribution Agreement. 

“CTI Pre-Distribution Group” means CTI and each Person that is a Subsidiary of CTI at any time before the end of the day of the
Distribution Date, other than Verint and its Subsidiaries. 
 “Distribution” shall have the meaning set forth in the
Recitals. 
 “Distribution Agreement” shall have the meaning set forth in the Recitals. 

“Distribution Date” shall have the meaning ascribed thereto in the Distribution Agreement. 

“Group” means the CTI Pre-Distribution Group, CTI Group or the Comverse Group, as the context may require. 

“Indemnifying Party” means any Person from which an Indemnified Party is seeking indemnification pursuant to the provisions of
this Agreement. 
 “Indemnified Party” means any Person seeking indemnification from an Indemnifying Party pursuant to
the provisions of this Agreement. 
 “IRS” means the United States Internal Revenue Service. 

“Merger” means the merger transaction contemplated by the Merger Agreement 

“Merger Agreement” means the Agreement and Plan of Merger among Verint, Comverse Technology, Inc., and Victory Acquisition I
LLC, dated as of [                    ] 
 “Newco” shall have the meaning ascribed thereto in Section 6.13. 

“Outside Notice Date” shall have the meaning ascribed thereto in the Distribution Agreement. 

  
 3 

 “Party” and “Parties” shall have the meaning ascribed thereto in the
introductory paragraph. 
 “Person” means any natural person, corporation, business trust, limited liability company,
joint venture, association, company, partnership or government, or any agency or subdivision thereof. 
 “Post-Distribution
Taxable Period” means a taxable period that begins on the day after the Distribution Date. 
 “Pre-Distribution
Taxable Period” means a taxable period that ends at the end of the day of or before the Distribution Date. 

“Prepared Tax Returns” shall have the meaning ascribed thereto in Section 3.01(a).

“Refund” means any refund of Taxes, including any reduction in liability for such Taxes by means of a credit, offset or
otherwise. 
 “Statute of Limitations” means the period permitted by law during which a Tax Authority may assess and
collect a Tax, which, for the avoidance of doubt, includes any extension or waiver of such period resulting from the utilization of any Tax Attribute. 
 “Straddle Period” means a taxable period that includes, but does not end on, the Distribution Date. 
 “Subsidiary” shall have the meaning ascribed thereto in the Distribution Agreement. 
 “Tax” or “Taxes” means all federal, state, local and foreign taxes, charges, fees, imposts, levies or other assessments, including, without limitation, all net income, gross receipts,
capital, sales, use, gains, ad valorem, value added, transfer, franchise, profits, inventory, capital stock, license, withholding, payroll, employment, social security, unemployment, excise, severance, stamp, occupation, property and estimated
taxes, custom duties, fees, assessments and charges of any kind whatsoever, together with any interest and any penalties, fines, additions to tax or additional amounts imposed by any Tax Authority (domestic or foreign) and shall include any
liability in respect of Taxes imposed by Treasury Regulations Section 1.1502-6, as transferee or successor, by contract or otherwise. 
 “Tax Attributes” means net operating losses, capital losses, earnings and profits, previously taxed income, credits, those items set forth in Section 381(c) of the Code and all other Tax
attributes. 
 “Tax Authority” means the IRS and any other domestic or foreign governmental authority responsible for
the administration, assessment or collection of Taxes. 
 “Tax Proceeding” means any audit or other examination, or
any judicial or administrative proceeding, relating to liability for or Refunds with respect to Taxes. 

  
 4 

 “Tax Returns” means all reports, returns, filings, declaration forms, claims for
Refunds and statements filed or required to be filed with respect to Taxes; including any amendments thereto (whether on a separate, consolidated or unitary basis). 
 “Taxable Year” means the year or portion of a year on the basis of which taxable income is computed or during which a Tax is assessed. 

“Transaction Party” shall have the meaning ascribed thereto in Section 6.02. 

“Transfer Taxes” means any sales, use, stock transfer, real property transfer, real property gains, transfer, stamp,
registration, documentary, recording or other similar duties or Taxes, together with any interest thereon, penalties, fines, costs, fee, additions to tax or additional amounts with respect thereto, incurred in connection with the transactions
contemplated by the Distribution Agreement. 
 “Treasury Regulations” means the regulations under the Code promulgated
by the United States Department of the Treasury. 
 “TSA” means the Transition Services Agreement, between Comverse
and CTI, dated as of the date hereof. 
 “Verint” means Verint Systems Inc. 

“Verint Tax Attribute” means a Tax Attribute of Verint that was not a Tax Attribute of the CTI Pre-Distribution Group.

 Section 1.02. Other Definitional Provisions. 

(a) Capitalized terms not otherwise defined in this Agreement shall have the meaning ascribed to them in the Distribution Agreement.

 (b) The words “hereof, “herein”, and “hereunder” and words of similar import, when used in this
Agreement, shall refer to this Agreement as a whole and not to any particular provision of this Agreement. 
 (c) The terms
defined in the singular shall have a comparable meaning when used in the plural, and vice versa. 
 ARTICLE II 

RESPONSIBILITY, ALLOCATION, AND PAYMENT 
 Section 2.01. Responsibility for and Allocation of Taxes. 
 (a) Except
as provided in Section 2.01(b), CTI and Comverse shall each be separately responsible for paying the Taxes of the CTI Pre-Distribution Group, CTI Group and the Comverse Group as follows: Comverse shall be responsible for paying all Taxes
(i) of the CTI Pre-Distribution Group for the Pre-Distribution Taxable Period and the portion of any Straddle 

  
 5 

 
Period ending on the Distribution Date and (ii) of the Comverse Group for the Post-Distribution Taxable Period and the portion of any Straddle Period beginning on the day after the
Distribution Date. CTI shall be responsible for paying all Taxes of the CTI Group for the Post-Distribution Taxable Period and the portion of any Straddle Period beginning on the day after the Distribution Date. 

(b) Comverse shall be liable for any Transfer Taxes. The Parties shall cooperate in good faith to minimize the amount of any Transfer
Taxes and to obtain any Refunds thereof. Unless otherwise required by applicable law, Comverse shall be responsible for preparing and timely filing any Tax Return relating to Transfer Taxes. 

(c) In any case in which a Tax is assessed with respect to a Straddle Period, the Taxes, if any, attributable to a Straddle Period shall
be allocated as follows: (i) Taxes based upon or related to income, gain or receipts shall be allocated based upon a closing of the books of the relevant members of the CTI Pre-Distribution Group, CTI Group and the Comverse Group as of the end
of the day on the Distribution Date, provided, however, that credits, exemptions, depreciation, amortization and cost recovery deductions shall be taken into account in accordance with the principles of clause (iii) below; (ii) Taxes
(other than those specified in (i)) imposed on specific transactions (e.g., sales and payroll) shall be allocated based on the day on which such transactions occur; and (iii) any Taxes not covered by clause (i) or (ii) above
shall be allocated based upon the number of calendar days in the portion of the Straddle Period ending on the Distribution Date and the number of calendar days in the portion of the Straddle Period beginning the day after the Distribution Date, as
determined on a per diem basis. 
 Section 2.02. Tax Attributes. Tax Attributes of the CTI
Pre-Distribution Group existing on the Distribution Date shall be allocated between the CTI Group and the Comverse Group in accordance with the Code and Treasury Regulations (and any applicable state, local and foreign laws or regulations). CTI and
Comverse shall jointly determine the amounts of such Tax Attributes as soon as reasonably practicable following the Distribution Date, and hereby agree to compute and to have their Subsidiaries compute, all Taxes for Taxable Years ending after the
Distribution Date consistently with that determination, except as otherwise required by applicable law. 
 Section 2.03.
Penalties, Additions to Tax and Interest. Penalties, fines, costs, fees, additions to Tax, interest and other similar items on any Tax deficiencies or overpayments will be allocated as the underlying deficiencies or overpayments are
allocated under this Agreement. 
 Section 2.04. Payment of Taxes. Each of CTI and Comverse agrees to timely
pay or cause to be timely paid all Taxes for which it is responsible pursuant to Section 2.01 (which, for the avoidance of doubt, shall not include any payment from one Party to the other for any use of, or any reduction in, any Tax Attributes
of the CTI Pre-Distribution Group, CTI Group or the Comverse Group). 
 Comverse shall timely pay or cause to be paid to CTI, no
later than five (5) days prior to the filing of a Tax Return, an amount equal to the Tax of Comverse determined under Sections 2.01(a), reflected on a Combined Return filed by CTI or a member of the CTI Group. CTI and Comverse shall each
be responsible to timely pay or cause to be timely paid to the applicable Tax Authority all Taxes that are reflected on a Tax Return filed by a member of their respective Groups. 

  
 6 

 Section 2.05. Allocation of Estimated Tax Payments. Any payment of
estimated Taxes prior to the Distribution shall be allocated to, and treated as paid by, Comverse. 
 Section 2.06.
Characterization of Distribution and Payments. For all applicable income Tax purposes, the CTI Pre-Distribution Group, the CTI Group and the Comverse Group agree to treat (i) the Distribution as a taxable distribution under the Code,
(ii) any payment required to be made from one Party to the other Party pursuant to this Agreement as either a contribution by CTI to Comverse or a distribution by Comverse to CTI, as the case may be, occurring immediately prior to the
Distribution Date, and (iii) any receipt or payment of interest or Refund or payment of non-federal Taxes by or to a Tax Authority, as includible in taxable income or deductible from taxable income, as the case may be, of the Party entitled or
obligated under this Agreement to receive or make such payment, in either case except as otherwise mandated by applicable law. 

ARTICLE III 
 PREPARATION AND FILING OF TAX RETURNS, COOPERATION 
 AND RECORD RETENTION

 Section 3.01. Preparation of Tax Returns. (a) Comverse shall be responsible for the preparation
of (i) all Tax Returns required to be filed by the Comverse Group and (ii) those Tax Returns required to be filed by the CTI Pre-Distribution Group or CTI Group as provided in the TSA. All such Tax Returns shall be prepared in a manner
that is consistent with past practice, unless otherwise required by applicable law. Comverse shall be responsible for the preparation of all other Tax Returns required to be filed by the CTI Pre-Distribution Group. Notwithstanding any provision of
the TSA, the CTI Pre-Distribution Group’s and the CTI Group’s U.S. federal income, New York State income, New York City income Tax Returns, and all material Tax Returns for the taxable years ending 1/31/2012 and 1/31/2013 (or such other
date on which the taxable period ends, in the case of a short taxable period)(the “Applicable Tax Returns”) shall be reviewed and signed by a “big 4” accounting firm as preparer (the “Accounting Review Requirement”).
For this purpose, the term “review” or “reviewed” means solely the processes and procedures that such accounting firm is required to perform in order to sign such Tax Returns as preparer. Prior to incurring any costs of such
review, each of CTI and Comverse will in good faith work together with such accounting firm to agree upon the costs (the “Accounting Review Costs”), scope of work, and the terms of the engagement with respect to the Accounting Review
Requirement. Comverse shall bear the entire cost of the preparation of such Tax Returns, and both Comverse and CTI shall equally bear the cost of the Accounting Review Costs. With respect to all other Tax Returns, the Party required to prepare any
such Tax Return pursuant to this Section 3.01 shall bear all costs relating to the preparation of such Tax Return, including costs for the use of third party contractors, except as otherwise provided in the TSA. To the extent a CTI officer no
longer serving in such capacity with CTI (or its successor) is permitted to sign the U.S. federal consolidated income, New York State income and New York City income Tax Returns for the taxable years ending 1/31/2012 of the CTI Pre-Distribution
Group (but only to the extent such return has not been filed by the date of the Merger) and 

  
 7 

 
1/31/2013 of the CTI Group (the “Prepared Tax Returns”), the chief financial officer of CTI as of January 31, 2013, to the extent then employed as an officer of Comverse, shall
sign the Prepared Tax Returns as taxpayer. If such CTI officer is not able to sign the Prepared Tax Returns, a responsible corporate officer of Comverse shall provide to Verint the 2013 certification (or 2012 certification, if necessary) set forth
in Schedule 3.01. 
 CTI or Comverse, as the case may be, shall be permitted to review and comment on any Tax Return prepared by
the other Party pursuant to this Section 3.01(a) for which Taxes are allocated in accordance with Section 2.01. In particular, the Party that prepares such Tax Return shall deliver a copy of such Tax Return, together with a statement
calculating the portion of the Taxes payable by the other Party, if any, to the other Party for such Party’s review and consent, not to be unreasonably withheld, no later than twenty (20) days prior to the due date for filing thereof or
such shorter period as the circumstances require (but only in the case of non-income Tax Returns). Any dispute in respect of any such Tax Return shall be resolved by a mutually agreed, independent, internationally recognized accounting firm. If the
Parties cannot mutually agree on the accounting firm to resolve such dispute, each Party shall choose an independent, internationally recognized accounting firm, and the mutual conclusion reached by these two accounting firms shall resolve such
dispute. If these two accounting firms do not reach a mutual conclusion in resolution of the dispute, the two accounting firms shall mutually choose a third independent, internationally recognized accounting firm to resolve the dispute and such
third accounting firm’s resolution shall be final as between the Parties. The costs of each of the Parties, including any costs incurred to engage its chosen accounting firm, shall become the sole cost and responsibility of the choosing Party,
and the costs related to the third accounting firm shall be the responsibility of the Party that does not prevail in the dispute. The Party required to file any Tax Return subject to a dispute shall file such disputed Tax Return on the due date
thereof (taking into account any applicable timely filed extension) in the manner that it sees fit, without prejudice to the resolution of such dispute. 
 (b) Except as provided in Section 4.02 below or as otherwise required by applicable law, neither Party nor any of its Affiliates shall amend, refile, revoke, rescind or otherwise modify any Tax
Return, Tax election or method of accounting filed for CTI with respect to any taxable year ending on or prior to the end of the year that includes the Distribution Date or the CTI Pre-Distribution Group with respect to a Pre-Distribution Taxable
Period without the prior written consent of the other Party, which consent may not be unreasonably withheld. 
 (c) For the
avoidance of doubt, in the preparation of any Tax Return pursuant to this Article III, no election shall be made pursuant to Treasury Regulations Section 1.1502-36(d)(6)(i)(B). 

Section 3.02. Filing of Tax Returns. The Party required to file any Tax Return prepared in accordance with
Section 3.01 shall file such Tax Return on or prior to the due date (taking into account any applicable timely filed extension) for filing thereof. 
 Section 3.03. Cooperation; Maintenance and Retention of Records. CTI and Comverse shall, and shall cause the CTI Group and the Comverse Group respectively to, provide the requesting
Party with such assistance, access to personnel, and documents as may be reasonably requested by such Party, including, for the avoidance of doubt, the execution of any document, in 

  
 8 

 
connection with (i) the preparation of any Tax Return, (ii) the conduct of any Tax Proceeding, (iii) any matter relating to Taxes of any member of the CTI Pre-Distribution Group,
CTI Group or Comverse Group, (iv) any other matter that is a subject of this Agreement, and (v) to allow CTI to update the Chucktaylor Disclosure Letter (as defined in the Merger Agreement). CTI and Comverse shall retain or cause to be
retained all Tax Returns, schedules and workpapers, and all material records or other documents relating thereto, in each case, that are currently in their possession, until the expiration of the Statute of Limitations (including any waivers or
extensions thereof) of the taxable periods to which such Tax Returns and other documents relate or until the expiration of any additional period that any Party reasonably requests, in writing, with respect to specific material records or documents.
A Party intending to destroy any material records or documents shall provide the other Party with reasonable advance written notice and the opportunity to copy or take possession of such records and documents, at the expense of the requesting Party.
The Parties hereto will notify each other in writing of any waivers or extensions of the applicable Statute of Limitations that may affect the period for which the foregoing records or other documents must be retained. 

Section 3.04. Provision of Tax Returns, Workpapers, Etc. Prior to the Distribution Date, Comverse shall provide and
CTI shall have in its possession true and complete copies of each Tax-related document that Comverse has in its possession that is referenced in Section 3.03 with respect to Comverse and each of its Subsidiaries for each Taxable Year beginning
with 2008 through the Taxable Year of the Distribution. At its own expense, Comverse shall use reasonable best efforts to solicit (no later than the Distribution Date) from Ernst & Young LLP and/or any other relevant tax advisor the
documents referenced in Section 3.03 for Taxable Years beginning with 1999 through the Taxable Year of the Distribution, and provide such documents to CTI as soon as reasonably practicable following receipt thereof (it being understood that
Comverse shall not be required to incur any extraordinary expense (for the avoidance of doubt, not to include valid past due charges for accounting and Tax services) to satisfy its obligations under this Section 3.04, with respect to Taxable Years
1999 through 2007). 
 ARTICLE IV 
 REFUNDS 
 Section 4.01. Refunds of Taxes. Except as provided in
Section 4.02 below, Comverse and CTI shall each be entitled to receive and retain any Refund relating to Taxes (plus any interest thereon received with respect thereto from the applicable Tax Authority) for which such Party is or may be liable
pursuant to Articles II and V of this Agreement. A Party receiving a Refund to which another Party is entitled pursuant to this Agreement shall pay the amount to which such other Party is entitled (plus any interest thereon received with respect
thereto from the applicable Tax Authority less any Taxes payable by reason of the receipt of such Refund and interest) within thirty (30) days after the receipt of the Refund. 

Section 4.02. Carrybacks. (a) The carryback of any loss, credit or other Tax Attribute in any Post-Distribution
Taxable Period shall be in accordance with the provisions of the Code and Treasury Regulations (and any applicable state, local or foreign laws or regulations). 

  
 9 

 (b) (i) Subject to Section 4.02(c) and (d), in the event that any member of the
Comverse Group realizes any loss, credit or other Tax Attribute in any Post-Distribution Taxable Period, such member may elect to carry back such loss, credit or Tax Attribute to a Pre-Distribution Taxable Period or the portion of a Straddle Period
ending on the Distribution Date. CTI shall cooperate with Comverse and such member in seeking from the appropriate Tax Authority any Refund that reasonably would result from such carryback (including by filing an amended Tax Return) at
Comverse’s cost and expense. Comverse shall be entitled to any Refund (or other Tax benefit) received by the CTI Group (including any interest thereon received from such Tax Authority less any Taxes payable by reason of the receipt of such
Refund and interest) attributable to such carryback, if such Refund is allocable to the Comverse Group under the principles of Section 4.01, within thirty (30) business days after such Refund (or other Tax benefit) is received. 

(ii) Subject to Section 4.02(c) and (d), in the event that any member of the CTI Group realizes any loss, credit or other Tax
Attribute in any Post-Distribution Taxable Period, such member may elect to carry back such loss, credit or Tax Attribute to a Pre-Distribution Taxable Period or the portion of a Straddle Period ending on the Distribution Date. Comverse shall
cooperate with CTI and such member in seeking from the appropriate Tax Authority any Refund that reasonably would result from such carryback (including by filing an amended Tax Return) at CTI’s cost and expense. CTI shall be entitled to any
Refund (or other Tax benefit) received by the Comverse Group (including any interest thereon received from such Tax Authority less any Taxes payable by reason of the receipt of such Refund and interest) attributable to such carryback, if such Refund
is allocable to the CTI Group under the principles of Section 4.01, within thirty (30) business days after such Refund (or other Tax benefit) is received. 
 (c) Except as otherwise provided by applicable law, if the CTI Group and the Comverse Group both may carry back a loss, credit or other Tax Attribute to the same Pre-Distribution Taxable Period or the
portion of a Straddle Period ending on the Distribution Date, any Refund (or other Tax benefit) resulting therefrom shall be allocated between CTI and Comverse proportionately based on the relative amounts of the Refunds (or other Tax benefits) to
which the CTI Group and the Comverse Group, respectively, would have been entitled had its carryback been the only carryback to such taxable period. 
 (d) To the extent that the amount of a Refund to which a Party is entitled under this Section 4.02 is reduced by the applicable Tax Authority as a result of the offset of such amount against a Tax of
the other Party, as allocated under this Agreement, the Party which receives the benefit of such offset shall appropriately compensate the other Party within thirty (30) days of receipt or actual utilization of such benefit.

ARTICLE V 

INDEMNIFICATION 

Section 5.01. Indemnification by CTI. CTI shall pay, and shall indemnify and hold the Comverse Indemnitees harmless
from and against, without duplication, (i) all Taxes allocable to CTI under Article II, (ii) all Taxes incurred by the Comverse Group by reason of the breach by CTI of any of its covenants hereunder, and (iii) any costs and expenses
related to this Section 5.02 (including, without limitation, reasonable attorneys’ fees and expenses). 

  
 10 

 Section 5.02. Indemnification by Comverse. Comverse shall pay, and shall
indemnify and hold the CTI Indemnitees harmless from and against, without duplication, (i) all Taxes allocable to Comverse under Article II, (ii) all Taxes incurred by the CTI Pre-Distribution Group or CTI Group by reason of the breach by
Comverse of any of its covenants hereunder, and (iii) any costs and expenses related to this Section 5.02 (including, without limitation, reasonable attorneys’ fees and expenses). For the avoidance of doubt, notwithstanding anything
to the contrary (including Section 2.04), the indemnity obligations of Comverse pursuant to this Section 5.02 shall include indemnifying CTI for Taxes payable by CTI (which, for the avoidance of doubt, shall include any Taxes offset by the
use of a Verint Tax Attribute) in any Post-Distribution Taxable Period (or any portion thereof) of CTI, as a result of any: (1) change in method of accounting for a taxable period (or portion thereof) ending on or before the Distribution Date,
including under Section 481(a) of the Code or any comparable or similar provision of state, local, or foreign law; (2) installment sale or other open transaction entered into on or prior to the Distribution Date; (3) prepaid amount
received on or prior to the Distribution Date; (4) closing agreement described in Section 7121 of the Code or any comparable or similar provision of state, local or foreign law executed on or prior to the Distribution Date; or
(5) indebtedness discharged in connection with any election under Section 108(i) of the Code made on or prior to the Distribution Date. Notwithstanding anything to the contrary in this Agreement, this Section 5.02 shall not require
Comverse to indemnify any CTI Indemnitees for the use of, or any reduction in, any Tax Attributes of the CTI Pre-Distribution Group, CTI Group or the Comverse Group. 
 Section 5.03. Audits. 
 (a) If an Indemnified Party becomes
aware of the commencement of a Tax Proceeding that may give rise to Taxes for which an Indemnifying Party is responsible pursuant to Article II or V, such Indemnified Party shall promptly (and in any event by the Outside Notice Date) notify the
Indemnifying Party of such Tax Proceeding, and thereafter shall promptly (and in any event within 10 business days) forward or make available to the Indemnifying Party copies of notices and communications relating to such Tax Proceeding. The failure
of the Indemnified Party to notify the Indemnifying Party of the commencement of any such Tax Proceeding or promptly forward any further notices or communications shall not relieve the Indemnifying Party of any obligation which it may have to the
Indemnified Party under this Agreement except to the extent that the Indemnifying Party is actually prejudiced by such failure (except that the Indemnifying Party shall not be liable for any expenses incurred during the period beginning immediately
after the Outside Notice Date and ending on the date the Indemnified Party gives the required notice). For the avoidance of doubt, knowledge of the commencement of a Tax Proceeding by a Person who is an officer or director of both CTI and Comverse
shall not constitute notice for purposes of this Section 5.03. 
 (b) Any extension of the Statute of Limitations for any
Taxes or a Tax Return prepared in accordance with Section 3.01 for any Pre-Distribution Taxable Period or a Straddle Period shall be made by the Party required to file such Tax Return or pay such Taxes to a Taxing Authority; provided
that to the extent such Taxes or Tax Return may result in an indemnity 

  
 11 

 
payment pursuant to this Agreement by the Party other than the filing Party, the Indemnifying Party may, in its reasonable discretion, require that the filing Party extend the applicable Statute
of Limitations for such period as determined by the Indemnifying Party. 
 (c) The Indemnifying Party shall be entitled to
participate in the defense of a Tax Proceeding and, if it so chooses and acknowledges in writing its obligation to indemnify the Indemnified Party, the Indemnifying Party may assume the defense thereof with counsel selected by the Indemnifying
Party; provided, however, that such counsel is not reasonably objected to by the Indemnified Party. Should the Indemnifying Party so elect to assume the defense of a Tax Proceeding, the Indemnifying Party shall,
within 30 days (or sooner if the nature of the Tax Proceeding so requires), notify the Indemnified Party of its intent to do so, and the Indemnifying Party shall thereafter not be liable to the Indemnified Party for legal or other expenses
subsequently incurred by the Indemnified Party in connection with the defense thereof; provided, however, that such Indemnified Party shall have the right to employ counsel to represent such Indemnified Party if, in such Indemnified
Party’s reasonable judgment, a conflict of interest between such Indemnified Party and such Indemnifying Party exists in respect of such claim which would make representation of both such parties by one counsel inappropriate, and in such event
the fees and expenses of such separate counsel shall be paid by such Indemnifying Party. If the Indemnifying Party assumes such defense, the Indemnified Party shall have the right to participate in the defense thereof and to employ counsel, subject
to the proviso of the preceding sentence, at its own expense, separate from the counsel employed by the Indemnifying Party, it being understood that the Indemnifying Party shall control such defense. The Indemnifying Party shall be liable for the
fees and expenses of counsel employed by the Indemnified Party for any period during which the Indemnifying Party has failed to assume the defense thereof (other than during the period prior to the time the Indemnified Party shall have given notice
of the Tax Proceeding as provided above). If the Indemnifying Party so elects to assume the defense of any Tax Proceeding, all of the Indemnified Parties shall cooperate with the Indemnifying Party in the defense or prosecution thereof, including by
providing or causing to be provided records and witnesses as soon as reasonably practicable after receiving any request from or on behalf of the Indemnifying Party. 
 (d) If the Indemnifying Party acknowledges in writing responsibility under this Section 5.03 for a Tax Proceeding, then in no event will the Indemnified Party admit any liability with respect to, or
settle, compromise or discharge, any Tax Proceeding without the Indemnifying Party’s prior written consent; provided, however, that the Indemnified Party shall have the right to settle, compromise or discharge such Tax Proceeding
without the consent of the Indemnifying Party if the Indemnified Party releases the Indemnifying Party from its indemnification obligation hereunder with respect to such Tax Proceeding and such settlement, compromise or discharge would not otherwise
adversely affect the Indemnifying Party. If the Indemnifying Party acknowledges in writing liability for a Tax Proceeding, the Indemnified Party will agree to any settlement, compromise or discharge of a Tax Proceeding that the Indemnifying Party
may recommend and that by its terms obligates the Indemnifying Party to pay the full amount of the liability in connection with such Tax Proceeding and releases the Indemnified Party completely in connection with such Tax Proceeding and that would
not otherwise adversely affect the Indemnified Party. If an Indemnifying Party elects not to assume the defense of a Tax Proceeding, or fails to notify an Indemnified Party of its election to do so as provided herein, such Indemnified Party may
compromise, settle or defend such Tax Proceeding. 

  
 12 

 (e) Notwithstanding the foregoing, the Indemnifying Party shall not be entitled to assume
the defense of any Tax Proceeding (and shall be liable for the fees and expenses of counsel incurred by the Indemnified Party in defending such Tax Proceeding) if the Tax Proceeding seeks an order, injunction or other equitable relief or relief for
other than money damages against the Indemnified Party which the Indemnified Party reasonably determines, after conferring with its counsel, cannot be separated from any related claim for money damages. If such equitable relief or other relief
portion of the Tax Proceeding can be so separated from that for money damages, the Indemnifying Party shall be entitled to assume the defense of the portion relating to money damages. 

(f) If a Tax Proceeding involves a Tax adjustment that may reasonably be expected to result solely in the reduction or loss of a Tax
Attribute that was allocated under Section 2.02, and: (i) such Tax Attribute is allocable solely to CTI under Section 2.02, CTI shall have the right to control all proceedings and make all decisions in connection with the defense and
settlement of such Tax adjustment (including selection of counsel) at its own expense, and Comverse shall have the right to participate in such proceeding, but not control such Tax Proceeding or make decisions in connection with the defense and
settlement of such proceeding, at its sole expense; (ii) such Tax Attribute is allocable solely to Comverse under Section 2.02, Comverse shall have the right to control all proceedings and make all decisions in connection with the defense
and settlement of such Tax adjustment (including selection of counsel) at its own expense, and CTI shall have the right to participate in such proceeding, but not control such proceeding or make decisions in connection with the defense and
settlement of such proceeding, at its sole expense; (iii) such Tax Attribute was allocated under Section 2.02 to both CTI and Comverse, the Parties shall cooperate in the defense of such Tax Proceeding and mutually agree to any settlement
of such Tax adjustment (each at its own expense). Notwithstanding anything to the contrary in this Agreement, neither Party shall settle any Tax Proceeding involving a Tax Attribute allocated under Section 2.02 of the other Party, without such
other Party’s prior written consent (which shall not be unreasonably withheld, conditioned or delayed), if the resolution of such Tax Proceeding adversely affects such Tax Attribute of such other Party. 

Section 5.04. Payment. If an Indemnifying Party is required to indemnify an Indemnified Party pursuant to this Article
V, the Indemnified Party shall submit its calculations of the amount required to be paid pursuant to this Article V, in sufficient detail. Subject to the following sentence, the Indemnifying Party shall pay to the Indemnified Party, no later than
ten (10) business days after the Indemnifying Party receives the Indemnified Party’s calculations, the amount that the Indemnifying Party is required to pay the Indemnified Party under this Article V. If the Indemnifying Party disagrees
with such calculations, it must notify the Indemnified Party of its disagreement in writing within ten (10) business days of receiving such calculations. Any dispute regarding such calculations shall be resolved in accordance with the dispute
resolution mechanism of Section 3.01(a) of this Agreement. 
 Section 5.05. Time Limits. Any claim under
this Article V with respect to a Tax must be made no later than sixty (60) days after the expiration of the applicable Statute of Limitations for assessment of such Tax. 

  
 13 

 ARTICLE VI 
 MISCELLANEOUS 
 Section 6.01. Termination of Prior Tax Sharing
Agreements. This Agreement shall take effect on the Distribution Date and shall replace all tax sharing and other similar agreements, whether or not written, in respect of any Taxes between or among the CTI Group on the one hand and the Comverse
Group on the other. All such replaced agreements shall be canceled as of the Distribution to the extent they relate to the Comverse Group, and any rights or obligations of the CTI Group or the Comverse Group existing thereunder thereby shall be
fully and finally settled without any payment by any Party thereto. 
 Section 6.02. Merger or Consolidation.
Neither CTI nor Comverse (in either case, the “Transaction Party”) shall (i) consolidate with or merge into any Person or permit any Person to consolidate with or merge into the Transaction Party (other than a merger or
consolidation in which the Transaction Party is the surviving or continuing corporation) or (ii) sell, assign, transfer, lease or otherwise dispose of, in one transaction or a series of related transactions, all or substantially all of the
assets of the Transaction Party, unless the resulting, surviving or transferee Person shall expressly assume, by instrument in form and substance reasonably satisfactory to the other Party, all of the obligations of the Transaction Party under this
Agreement. 
 Section 6.03. Subsidiaries. Each of the Parties hereto shall cause to be performed, and hereby
guarantees the performance of, all actions, agreements and obligations set forth herein to be performed by any Subsidiary (as defined in the Distribution Agreement) of such Party or by any entity that is contemplated to be a Subsidiary of such Party
on or after the Distribution Date. 
 Section 6.04. Governing Law. This Agreement shall be governed by, and
construed in accordance with, the laws of New York, without reference to choice of law principles, including matters of construction, validity and performance. 
 Section 6.05. Amendment. This Agreement may be amended, modified or supplemented only by a written Agreement signed by all of the Parties hereto. 

Section 6.06. Notices. Notices, requests, permissions, waivers, referrals and all other communications hereunder shall
be in writing and shall be deemed to have been duly given if signed by the respective Persons giving them (in the case of any corporation, the signature shall be by an officer thereof) and delivered by hand or by telecopy or on the date of receipt
indicated on the return receipt if mailed (registered or certified, return receipt requested, properly addressed and postage prepaid): 
 If to CTI, to: 
 Comverse Technology, Inc. 

810 Seventh Avenue 
 New York, NY 10019 
 Attention: General Counsel 

  
 14 

 If to Comverse, to: 

Comverse, Inc. 

200 Quannapowitt Parkway 
 Wakefield, MA 01880 
 Attention: General Counsel 

Such names and addresses may be changed by notice given in accordance with this Section 6.06 

Section 6.07. Entire Agreement. This Agreement contains the entire understanding of the Parties hereto with respect to
the subject matter contained herein, and supersedes and cancels all prior agreements, negotiations, correspondence, undertakings and communications of the Parties, oral or written, respecting such subject matter. 

Section 6.08. Headings; References. The article. section and paragraph headings contained in this Agreement are for
reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement. All references herein to “Articles” or “Sections” shall be deemed to be references to Articles or Sections hereof unless
otherwise indicated. 
 Section 6.09. Counterparts. This Agreement may be executed in one or more
counterparts and each counterpart shall be deemed to be an original, but all of which shall constitute one and the same original. 
 Section 6.10. Parties in Interest; Assignment; Successor. Neither this Agreement nor any of the rights, interest or obligations hereunder shall be assigned by any of the Parties hereto
without the prior written consent of the other Party. Notwithstanding the preceding sentence, this Agreement shall inure to the benefit of and be binding upon CTI and Comverse and their respective successors. Nothing in this Agreement, express or
implied, is intended to confer upon any other Person any rights or remedies under or by reason of this Agreement. 

Section 6.11. Waiver of Jury Trial. The Parties hereby irrevocably waive any and all right to trial by jury in any
legal proceeding arising out of or related to this Agreement. 
 Section 6.12. Severability; Enforcement. The
invalidity of any portion hereof shall not affect the validity, force or effect of the remaining portions hereof. If it is ever held that any restriction hereunder is too broad to permit enforcement of such restriction to its fullest extent, each
Party agrees that a court of competent jurisdiction may enforce such restriction to the maximum extent permitted by law, and each Party hereby consents and agrees that such scope may be judicially modified accordingly in any proceeding brought to
enforce such restriction. 
 Section 6.13. Creation of CTI Subsidiary. At the request of Verint (and provided
such request is made with at least 20 days notice), the Parties agree that CTI shall, on or before January 24, 2013, form a wholly-owned incorporated Subsidiary under Delaware law (“Newco”), and CTI shall contemporaneously transfer to
Newco as much of its Retained Assets (as such term is defined in the Merger Agreement) as is available. 

  
 15 

 Section 6.14. Effective Date. This Agreement shall become effective only
upon the occurrence of the Distribution. 
 IN WITNESS WHEREOF, each of the Parties has caused this Tax Disaffiliation Agreement
to be executed on its behalf by its officers thereunto duly authorized, all as of the day and year first written above. 
  

			
	COMVERSE TECHNOLOGY, INC.
		
	By:	 	  

	Name:	 	
	Title:	 	
	
	COMVERSE, INC.
		
	By:	 	  

	Name:	 	
	Title:	 	

  
 16 

 Schedule 3.01 
  

 Comverse, Inc. 

Certification for Tax Filing 
 For the Tax Year ended January 31, 2012 
 The undersigned officer of
Comverse, Inc. (“Comverse”) hereby certifies to each of Victory Acquisition I LLC (as successor to Comverse Technology, Inc. (“CTI”)) and Verint Systems Inc., with respect to the Tax Filing (as defined below), as follows:

  

	 	1.	I have supervised and coordinated the preparation, internal review and approval, of the U.S. federal income tax return for the tax year ending January 31, 2012,
and the New York State and New York City income tax returns for the tax year ending January 31, 2012, each of these three tax returns in its final form, together with all accompanying attachments, elections, statements and schedules
(collectively, the “Tax Filing”). 

  

	 	2.	To my knowledge and belief, the Tax Filing reflects the information of CTI and its consolidated subsidiaries in all material respects. 

 

	 	3.	To my knowledge and belief, the Tax Filing is true, correct and complete and complies with all applicable laws, in each case, in all material respects, subject to those
positions in the Tax Filing for which there is a reasonable basis, and for which there is adequate disclosure as required by applicable law. 

  

	 	4.	I have maintained and retained an audit trail (work papers) containing evidential matter and formal documentation relating to the work performed in the preparation of
the Tax Filing. 

  

	 	5.	I confirm that the tax positions reflected in the Tax Filing have been documented and reviewed in formal memos, spreadsheets and working papers.

  

	 	6.	I have provided the auditors – internal and external – and the accounting firm that is reviewing the Tax Filing, open and honest answers to all questions and
provided complete and accurate documentation in response to such requests. 

  

	 	7.	I am not aware of any information that should have been reviewed for potential errors that was intentionally or unintentionally excluded from review or that was not
reviewed. 

  

	 	8.	I have made reasonable inquiries of those persons, and reviewed all appropriate information, necessary to the preparation of the Tax Filing. 

 

	 	9.	All employees, consultants or other persons that were involved in the preparation, review and/or approval of the Tax Filing have adequate expertise to complete the
tasks they were assigned and I have reviewed their work product and found it to be adequate for the purposes for which it was intended. 

  

	 	10.	I am aware of no fraud, whether or not material, that involves management or other employees who had a significant role in the preparation of the Tax Filing.

 I understand that each of Victory Acquisition I LLC and Verint Systems Inc. will rely on this certification,
among other things, in signing the Tax Filing and attesting that it is true, correct and complete. 

 Schedule 3.01 
  

 If I at any time become aware of any information which may make any of my responses
inaccurate or incorrect in any material respect, I will immediately advise [            ] of Verint Systems Inc., who can be reached at
(            ). 
 Please enter your name, title, and date below and sign.

  

			
	Signature:	 	  

	Name:	 	  

	Title:	 	  

	Date:	 	  

 [TO BE SIGNED BY A SENIOR EXECUTIVE OFFICER (SUCH AS CHIEF ACCOUNTING OFFICER, ETC.)] 

 Schedule 3.01 
  

 Comverse, Inc. 

Certification for Tax Filing 
 For the Tax Year ended January 31, 2013 
 The undersigned officer of
Comverse, Inc. (“Comverse”) hereby certifies to each of Victory Acquisition I LLC (as successor to Comverse Technology, Inc. (“CTI”)) and Verint Systems Inc., with respect to the Tax Filing (as defined below), as follows:

  

	 	1.	I have supervised and coordinated the preparation, internal review and approval, of the U.S. federal income tax return for the tax year ending January 31, 2013,
and the New York State and New York City income tax returns for the tax year ending January 31, 2013, each of these three tax returns in its final form, together with all accompanying attachments, elections, statements and schedules
(collectively, the “Tax Filing”). 

  

	 	2.	To my knowledge and belief, the Tax Filing reflects the information of CTI and its consolidated subsidiaries in all material respects. 

 

	 	3.	To my knowledge and belief, the Tax Filing is true, correct and complete and complies with all applicable laws, in each case, in all material respects, subject to those
positions in the Tax Filing for which there is a reasonable basis, and for which there is adequate disclosure as required by applicable law. 

  

	 	4.	I have maintained and retained an audit trail (work papers) containing evidential matter and formal documentation relating to the work performed in the preparation of
the Tax Filing. 

  

	 	5.	I confirm that the tax positions reflected in the Tax Filing have been documented and reviewed in formal memos, spreadsheets and working papers.

  

	 	6.	I have provided the auditors – internal and external – and the accounting firm that is reviewing the Tax Filing, open and honest answers to all questions and
provided complete and accurate documentation in response to such requests. 

  

	 	7.	I am not aware of any information that should have been reviewed for potential errors that was intentionally or unintentionally excluded from review or that was not
reviewed. 

  

	 	8.	I have made reasonable inquiries of those persons, and reviewed all appropriate information, necessary to the preparation of the Tax Filing. 

 

	 	9.	All employees, consultants or other persons that were involved in the preparation, review and/or approval of the Tax Filing have adequate expertise to complete the
tasks they were assigned and I have reviewed their work product and found it to be adequate for the purposes for which it was intended. 

  

	 	10.	I am aware of no fraud, whether or not material, that involves management or other employees who had a significant role in the preparation of the Tax Filing.

 I understand that each of Victory Acquisition I LLC and Verint Systems Inc. will rely on this certification,
among other things, in signing the Tax Filing and attesting that it is true, correct and complete. 

 Schedule 3.01 
  

 If I at any time become aware of any information which may make any of my responses
inaccurate or incorrect in any material respect, I will immediately advise [            ] of Verint Systems Inc., who can be reached at
(            ). 
 Please enter your name, title, and date below and sign.

  

			
	Signature:	 	  

	Name:	 	  

	Title:	 	  

	Date:	 	  

 [TO BE SIGNED BY A SENIOR EXECUTIVE OFFICER (SUCH AS CHIEF ACCOUNTING OFFICER, ETC.)]

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