Document:

<PAGE>

                                                                    EXHIBIT 10.1

ONE YEAR PREFERRED PRICING AGREEMENT FOR                            (D & B LOGO)
D&B RISK MANAGEMENT SOLUTIONS (01-04)

THIS PREFERRED PRICING AGREEMENT FOR D&B RISK MANAGEMENT SOLUTIONS ("PPA") IS
SUBJECT TO THE PPA TERMS AND CONDITIONS SET FORTH BELOW IN ADDITION TO THE D&B
MASTER AGREEMENT MA-01-02 (REVISED) DATED 6/17/2002 (THE "MASTER AGREEMENT")
ATTACHED HERETO. UPON ACCEPTANCE OF THIS PPA AND THE MASTER AGREEMENT BY BOTH
PARTIES, THIS PPA SHALL CONSTITUTE AN "ORDER" UNDER THE MASTER AGREEMENT.
CUSTOMER, BY SIGNING BELOW, ACKNOWLEDGES RECEIPT OF THE D&B PRODUCT & SERVICE
PRICING GUIDE. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THE MASTER
AGREEMENT, THIS ORDER CONSTITUTES A BINDING COMMITMENT FOR THE TERM OF THIS
ORDER, AND NEITHER PARTY MAY TERMINATE THIS ORDER FOR CONVENIENCE.

Effective Date            3/18/04
                          -------
PPA TERMS AND CONDITIONS

PPA Term: One (1) year from Effective Date. Each 12 month period beginning on
the Effective Date is referred to herein as a "Contract Year." However, Customer
shall have the option to extend the term for an additional twelve (12) month
period upon delivery of written notice to D&B on or before August 31, 2004. Such
additional 12 month period shall include Contract Year 2, the pricing for which
is set forth below.

Customer shall have access to all products and services listed on attached
Appendix A ("Included Services"), subject to the following:

1.       In consideration of Customer's payment of the PPA Fee for each Contract
         Year, Customer shall be entitled to receive an unlimited amount of
         Included Services, subject to usage limits on selected products and
         services included within the Included Services (which limits are
         referred to as "Product Usage Limits"), determined by reference to the
         applicable pricing set forth below (subject to Customer's band discount
         set forth below);

2.       Any use of Included Services in excess of the applicable Product Usage
         Limits during a particular Contract Year shall be billed to Customer at
         the above referenced pricing, including applicable band discount;

3.       The use of Included Services under this Agreement applies to Customer
         as it exists today, and may be used only to support Customer's U.S.
         business, and may be used by Customer's U.S. parent, divisions and
         wholly owned subsidiaries that are identified on a "Schedule of
         Locations of Service and Customer Related Companies" attached hereto
         and executed by the parties ("Included Entities") to support their
         respective U.S. businesses, provided Customer is liable for such
         Included Entities' compliance with the PPA and Master Agreement. Any
         change to Customer via merger or acquisition shall require a written
         addendum between D&B and Customer to reflect such change, which
         addendum shall include the applicable revised PPA Fee schedule. Future
         acquisitions by Customer of, or future acquisitions of Customer by,
         companies with a D&B credit information contract ("Acquired/Acquiring
         Companies") shall not be included in this Agreement. Acquired/Acquiring
         Companies shall continue to receive D&B services pursuant to the terms
         and conditions of the respective D&B credit information contract
         ("Credit Contract") and shall not be included as an Included Entity
         under this PPA, until the expiration of such Credit Contract and the
         execution of an addendum to this PPA as referenced above;

4.       Any use of Included Services by Customer's affiliates other than
         Included Entities shall be the subject of a separate, mutually agreed
         amendment to this PPA; and

5.       Customer's use of D&B products and services other than Included
         Services, if any, shall be the subject of separate Orders executed by
         the parties, each of which shall be subject to, and incorporate by
         reference therein, the terms of the Master Agreement.

PPA Fee*

Contract Year 1:    $821,238*
                    ---------
Contract Year 2:    $919,786**
                    ---------

Band Discount:      7
                    -

Applicable Pricing:

D&B's published pricing for

Annual Service Fee: $517
                     ---

Product Usage Limits (per Contract Year)

International Reports      15% of PPA Fee

1.       *If Customer does not extend the term for additional twelve month
         period, the PPA Fee for any Contract Year after Contract Year 1 shall
         be equal to (a) 115% of the PPA Fee for the immediately preceding
         Contract Year, plus (b) 50% of the amount, if any, by which Customer's
         actual usage in Contract Year 1 exceeded two times the PPA Fee for
         Contract Year 1.

2.       **Notwithstanding the PPA Fee for Contract Year 2 indicated above, the
         PPA Fee for Contract Year 2 actually payable by Customer shall be an
         amount equal to (a) the PPA Fee for Contract Year 2 indicated above,
         plus (b) 50% of the amount, if any, by which Customer's actual usage in
         Contract Year 1 exceeded two times the PPA Fee for Contract Year 1.

3.       Customer's actual usage for a particular Contract Year and the PPA Fee
         for the subsequent Contract Year shall be determined by D&B by
         reference to the above referenced pricing, including applicable band
         discount and communicated to Customer within thirty (30) days after the
         end of the applicable Contract Year. Payment for such subsequent
         Contract Year shall be due within thirty (30) days after Customer's
         receipt of invoice.

4.       PPA Fees include the Annual Service Fee, and are non-refundable, and
         unused amounts may not be carried over to subsequent Contract Years.

<Table>
<S>                <C>                    <C>
PAYMENT OPTIONS:   [ ]  ANNUAL EFF. DATE      [ ]       ANNUAL EFF. DATE 30/60
AGREED TO BY:

CUSTOMER                                  DUN & BRADSTREET, INC.

COMPANY NAME:  ADVANTA BANK CORP.         APPROVED:

AUTHORIZED SIGNATURE:     /s/ John Moore  AUTHORIZED SIGNATURE: /s/ Thomas M. Wickersham
                      ------------------                        ------------------------
NAME (PLEASE PRINT):  John Moore          NAME (PLEASE PRINT):  Thomas M. Wickersham
                      ----------
TITLE:  President                         TITLE:  AVP Leader Global/Major Customers
        ---------
DATE:  3/12/04                            DATE:  3/15/04
       -------
                                          REVIEWED:
                                          BY:
                                             --------
                                          NAME (PLEASE PRINT)
                                                             ---------------
                                          TITLE                   DATE
                                                ---                    -----

</Table>

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PPA 01-04                                                                10077v2
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<PAGE>
ONE YEAR PREFERRED PRICING AGREEMENT FOR
D&B RISK MANAGEMENT SOLUTIONS

CUSTOMER BILLING INFORMATION:
COMPANY NAME:  ADVANTA BANK CORP.
ADDRESS: WELSH & MCKEAN ROADS

CITY: SPRING HOUSE               STATE: PA                         ZIP:  19477
      ------------                      --                               -----
ATTENTION:  DAVE GRIFFITH
            -------------
TELEPHONE #:  215.444.5153                                 FAX #:
              ------------                                       ---------------
D&B D-U-N-S #:                   E-MAIL:  dgriffith@advanta.com    P.O. No:
                -----                     ---------------------            -----
SUBSCRIBER #:
              --------

CUSTOMER SHIPPING INFORMATION:

COMPANY NAME:
               ----------
ADDRESS:
         ---------------
CITY:                            STATE:                            ZIP:
       -----                             --                            ---------
ATTENTION:
            ---------
RM NAME:                         RM #:                     CENTER #:
          -----                         -----                        -----------

RM TELEPHONE #:                  EXT:                      E-MAIL:
                 -----                -----                         ------------
RM FAX

RMS 1 YR PPA 01-04                                                       10077v2
                                                                          2 of 5
<PAGE>
MASTER AGREEMENT  (MA-01-02)                                        (D & B LOGO)

Dun & Bradstreet, Inc. ("D&B") and the customer named on the attached Order
("Customer") agree that D&B shall make available to Customer business
information services ("Services"), which may include information
("Information"); computer programs or applications (including those accessed
remotely), documentation and media (collectively, "Software"); and other
services, subject to this Master Agreement ("Agreement"). The Services subject
to this Agreement are identified in Orders entered into from time to time by D&B
and Customer. No obligation to furnish or to pay for a particular Service arises
under this Agreement until D&B accepts an order and any attachments thereto
placed by Customer. All accepted orders and their attachments (collectively, the
"Order(s)") for Services are subject to this Agreement, and the terms of such
Orders are incorporated by reference in this Agreement. Subject to paragraph
10.2, this Agreement continues in force even though no Order may then be
outstanding. The Services will also be made available to Customer's U.S. parent
and to U.S. companies that are subsidiaries, divisions or affiliates,
wholly-owned or controlled by Customer and that are identified on a "Schedule of
Locations of Service & Customer-Related Companies" schedule attached to such
Order and signed by the parties.

1.       LICENSES

1.1 D&B grants to Customer a non-exclusive, non-transferable license ("License")
to use and display the Information and Software (in object code format only)
constituting each D&B product specified in an Order, subject to the limitations
contained in this Agreement and such Order. D&B retains all ownership rights
(including copyrights and other intellectual property rights) in the Services,
in any form, and Customer obtains only such rights as are explicitly granted in
this Agreement and such Order. The Services will include a custom model
developed by D&B through the use of D&B and Customer information. To the extent
such model is customized for Customer, the customized model shall be owned by
Customer; provided that (i) Customer grants D&B a license to use such model in
connection with its provision of Services to Customer hereunder, (ii) Customer's
ownership of the customized model does not (x) include ownership of any D&B
information, techniques, processes, methods, expertise, or other intellectual
property included therein (which collectively remain D&B intellectual property)
or (y) affect D&B's ability or rights with respect to the use of such D&B
information, techniques, processes, methods, expertise, or other intellectual
property for the purpose of developing custom models for other customers for any
purpose, and (iii) Customer shall not license, sell, distribute or otherwise
make available such custom model to any third party, other than those third
parties to which Customer may make Information or Software available pursuant to
the first sentence of paragraph 2.2.

1.2 Each License and Order is for a term, beginning on the date of the Order, of
12 months, unless another term is specified in the Order. D&B may extend the
term for an additional period, in its discretion, while the parties are engaged
in renewal discussions. Any such extension shall be subject to this Agreement.
Each License or Order may be renewed as set forth in the Order and by mutual
written agreement and payment of renewal fees and applicable product and service
fees (the initial term and any renewal period for an Order or License constitute
"the Term" for such Order or License).

1.3 Software "Updates" (i.e., minor enhancements, additions, and substitutions
to Software, including corrections and bug fixes) are provided at no additional
fee, if available. "Upgrades" (i.e., modifications, additions or substitutions
that result in a substantial change, improvement or addition to Software), if
available, are provided for an additional fee, if applicable. The determination
of whether a matter involves an Update or an Upgrade is within the sole
discretion of D&B. All Updates and Upgrades obtained by Customer are subject to
this Agreement.

1.4 Telephone and email based software support is available during the Term of
an Order for the currently licensed Software versions, and only if Customer has
installed all Updates received.

2. RESTRICTIONS ON USE

2.1 Information and Software are licensed for Customer's internal use only and
(i) only at the points of service specified in the Order; (ii) only for the
frequency of use or total number of users set forth in the Order; and (iii)
subject to any other restrictions set forth in the Order.

2.2 Customer will not provide Information or Software to others, whether
directly in any media or indirectly through incorporation in a database,
marketing list, report or otherwise, or use or permit the use of Information to
generate any statistical or other information that is or will be provided to
third parties (including as the basis for providing recommendations to others);
use or permit the use of Information to prepare any comparison to other
information databases that is or will be provided to third parties; or
voluntarily produce Information in legal proceedings; except that Customer may
provide Information or Software to Representatives as defined below, in response
to regulatory requests, or as otherwise required by law. Customer shall: (i)
maintain the Information in strict confidence, including by restricting
disclosure of the Information solely to those of its employees, consultants,
agents and advisors (collectively, "Representatives") with a need to know and
not allowing it to be disclosed, through negligence or otherwise, to third
parties, (ii) advise Representatives who receive the Confidential Information of
their obligations hereunder and assume full responsibility for any breach by
them of such obligations, (iii) use the Confidential Information only in
furtherance of the business relationship described in Paragraph 1 above, and
(iv) take all steps to ensure that no unauthorized persons have access to
Confidential Information and that all persons having access to Confidential
Information refrain from any unauthorized disclosure.

2.3 Customer will not attempt to access, use, modify, copy, reverse engineer, or
otherwise derive the source code of Software.

2.4 Upon reasonable notice and during regular business hours, Customer will
permit D&B to inspect the locations at, or computer systems on which,
Information and Software are used, stored or transmitted so that D&B can verify
Customer's compliance with this Agreement.

2.5 Customer will be responsible for any direct damages or lost profits incurred
by D&B as a result of Customer's breach of this paragraph 2.

3. COPYING

3.1 Customer will not copy, download, upload or in any other way reproduce
Information or Software except for (i) creating a reasonable number of copies of
Information in any format for internal use only in accordance with this
Agreement and not for general internal distribution; and (ii) making one copy of
Information and of Software for internal archival purposes.

4. D-U-N-S NUMBERS

4.1 D-U-N-S Numbers are proprietary to and controlled by D&B. D&B grants
Customer a non-exclusive, perpetual, limited license to use D-U-N-S Numbers
solely for identification purposes and only for Customer's internal business
use. Where practicable, Customer will refer to the number as a "D-U-N-S Number"
and state that D-U-N-S is a registered trademark of D&B.

5. THIRD PARTY SERVICES

5.1 Customer may engage a third party to process or host Information (the
"Processor") provided that the Processor and D&B enter into a D&B Processor's
Agreement before any Information or Software is provided to the Processor.

5.2 Third parties that provide Information to D&B for use in providing the
Services are intended third party beneficiaries of paragraphs 8 and 11.

6. PAYMENT

6.1 Customer will pay D&B in accordance with the Order. Prices and product
descriptions are those set forth in the Order, or, if not included in the Order,
in the applicable pricing and product policies made available to Customer in
hard copy or on any D&B Internet site, which policies are incorporated herein. A
late payment charge of the lesser of 1-1/2% per month or the highest lawful rate
may be applied to any outstanding balances until paid.

6.2 Customer will pay any applicable taxes relating to this Agreement, other
than taxes based on D&B income and franchise - related taxes.

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<PAGE>
MASTER AGREEMENT  (MA-01-02)                                        (D & B LOGO)

6.3 For certain Orders for a committed volume or usage represented by an upfront
payment by Customer, Customer may be entitled to "carry over" portions of unused
volume or usage upon renewal. In addition, if Customer's usage exceeds the
committed amount, such excess usage shall be billed at a specified "overrun"
rate. Such carryover and/or overrun rate, if applicable, will be determined in
accordance with the Order, or, if not included in the Order, in the applicable
pricing and product policies made available to Customer in hard copy or on any
D&B Internet site.

6.4 If Customer's pricing with respect to a particular Order is based on
Customer's expected volume or usage as indicated on such Order and Customer does
not meet such volume or usage levels, Customer will pay D&B a "true-up amount"
based on the pricing applicable to the volume or usage actually utilized by
Customer.

7. COMPLIANCE WITH LAW

7.1 Customer will not use Information as a factor in establishing an
individual's eligibility for (i) credit or insurance to be used primarily for
personal, family, or household purposes, or (ii) employment. In addition,
Customer will not use any Service to engage in any unfair or deceptive practices
and will use the Services only in compliance with applicable state, local,
federal or foreign laws or regulations, including laws and regulations regarding
telemarketing, customer solicitation (including fax and/or e-mail solicitation),
data protection and privacy.

8. DISCLAIMERS

8.1 Though D&B uses extensive procedures to keep its database current and to
maintain accurate data, Customer acknowledges that the Information will contain
a degree of error and that Customer is responsible for determining that the
Information is sufficiently accurate for Customer's purposes. If the Information
is not sufficiently accurate for Customer's purposes, then Customer must so
notify D&B, in writing, within 15 days after receipt of such Information. D&B
will, at its option, either correct the inaccuracy at D&B's expense or refund
any amounts paid relating to the unusable Information.

8.2 ALL SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS. OTHER THAN AS
EXPLICITLY STATED IN THIS AGREEMENT, D&B DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, COMPLETENESS, CURRENTNESS,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. D&B DOES NOT WARRANT THAT
THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE AND DISCLAIMS ANY WARRANTY OR
REPRESENTATION REGARDING AVAILABILITY OF A SERVICE, SERVICE LEVELS OR
PERFORMANCE. D&B WILL NOT BE LIABLE FOR ANY LOSS OR INJURY ARISING OUT OF, IN
WHOLE OR IN PART, D&B'S CONDUCT IN PROCURING, COMPILING, COLLECTING,
INTERPRETING, REPORTING OR DELIVERING SERVICES.

9. COPYRIGHTS AND OTHER PROPRIETARY RIGHTS

9.1 Customer acknowledges that Information and Software are proprietary works of
D&B and comprise: (i) works of original authorship, including compiled
Information containing D&B's selection, arrangement and coordination and
expression of such Information or pre-existing material it has created, gathered
or assembled; (ii) trade secret and other confidential information, including
information that derives value or potential value from not being readily known
or available; and (iii) information that has been created, developed and
maintained by D&B at great expense, such that misappropriation or unauthorized
use by others for commercial gain would unfairly and/or irreparably harm D&B or
reduce D&B's incentive to create, develop and maintain such information.
Customer will not knowingly commit or permit any act or omission that would
contest or impair D&B's proprietary and intellectual property rights in
Information and Software or that would cause the Information or Software to
infringe the proprietary or intellectual property rights of a third party.
Customer will reproduce D&B's copyright and proprietary rights legend on all
copies of Information and Software which are so marked when received. Customer
will be responsible for any direct damages or lost profits incurred by D&B as a
result of Customer's breach of this paragraph 9.1.

9.2 Customer and D&B will not (i) use any trademark, service mark or trade name
of each other or any of their affiliated companies, except that D&B and its
affiliates may include Customer's trade names in the data base of business
information included within the Services it offers to Customer and others or
otherwise as permitted by law, or (ii) publish any press releases regarding this
Agreement or any Order.

9.3 D&B will treat all information that Customer designates in writing to be
proprietary in the same manner as D&B treats its own proprietary information.
D&B agrees not to use such identified proprietary information except for the
purposes of performing its obligations to Customer and for internal analytical
purposes (i.e., analyzing such data to improve D&B's products and services).
Such proprietary information shall not include information that (i) is or
becomes a part of the public domain through no act or omission of D&B; (ii) was
in D&B's lawful possession prior to Customer's disclosure to D&B; (iii) is
lawfully disclosed to D&B by a third-party with the right to disclose such
information and without restriction on such disclosure; or (iv) is independently
developed by D&B without use of or reference to the proprietary information.

9.4 D&B represents and warrants to Customer that, to D&B's knowledge, the
Software and Information, when used in accordance with this Agreement, do not
violate any existing U.S. copyrights, patents, trademarks, or other intellectual
property rights of any third party. The foregoing warranty does not apply to the
extent Customer modifies the Software or Information in any way or combines the
Software or Information with material from third parties.

10. TERMINATION

10.1 In the event of material breach (including, without limitation, an
assignment in violation of paragraph 13.2 hereof) by Customer or D&B, the
non-breaching party may immediately terminate this Agreement or particular
Orders without prior notice. In addition, D&B may terminate this Agreement or
particular Orders upon 30 days' prior written notice; provided that if D&B
terminates this Agreement or particular Orders other than for cause, D&B will
refund to Customer the unused balance of any amounts paid under the relevant
Orders. If Customer terminates this Agreement or particular Orders due to a
material breach by D&B pursuant to this section, D&B will refund to Customer the
unused balance of any amounts paid under the relevant Orders so long as such
material breach is proved in any judicial proceeding.

10.2 If Customer has no Orders in effect during a period of six consecutive
months, then D&B may terminate this Agreement at the end of such six-month
period by sending written notice to Customer.

10.3 The provisions set forth in paragraphs 2, 3, 4, 6, 7, 8, 9, 10.3, 10.4,
10.5, 11 and 12 will survive the termination of this Agreement.

10.4 If, without D&B's written permission, Customer continues after termination
to obtain Services covered by a terminated Order or Agreement, Customer will be
liable to D&B for the undiscounted fees for such Services in effect on the date
of such termination.

10.5 Upon termination of a Term with respect to particular Information or
Software, or upon receipt of Software or Information that is intended to
supersede previously obtained Software or Information, unless D&B instructs
Customer otherwise, Customer will immediately delete or destroy all originals
and copies (other than archival copies permitted by paragraph 3) of the
Information or Software, and upon request, provide D&B with certification
thereof.

10.6 Termination of this Agreement will result in a termination of all
outstanding Orders.

11. Limitation of Liability

11.1 NEITHER D&B NOR CUSTOMER WILL BE LIABLE FOR SPECIAL, PUNITIVE, EXEMPLARY,
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF THIS AGREEMENT OR THE DELIVERY,
USE, SUPPORT OR OPERATION OF THE SERVICES, EXCEPT AS OTHERWISE PROVIDED HEREIN.

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MASTER AGREEMENT  (MA-01-02)                                        (D & B LOGO)

11.2 D&B's LIABILITY FOR A PARTICULAR CLAIM WILL NOT EXCEED THE AMOUNT PAID BY
CUSTOMER TO D&B FOR THE PARTICULAR INFORMATION OR SOFTWARE UPON WHICH THE CLAIM
IS BASED OR $20,000, WHICHEVER IS GREATER. ANY CLAIMS AGAINST D&B WILL BE
BROUGHT, IN ACCORDANCE WITH THIS AGREEMENT, WITHIN 12 MONTHS OF DISCOVERY OF THE
FIRST OCCURRENCE GIVING RISE TO SUCH CLAIMS, BUT IN NO CASE MORE THAN
TWENTY-FOUR (24) MONTHS FROM THE FIRST OCCURRENCE, OR SUCH CLAIMS WILL BE
FOREVER BARRED.

12. CHOICE OF LAW; DISPUTES

12.1 This Agreement is governed by and construed in accordance with the laws of
the State of New Jersey, without regard to choice of law provisions. Any
disputes arising out of this Agreement that cannot be resolved by the parties
will be brought in state or federal court located in Newark, New Jersey.

12.2 Each party shall bear its own costs and expenses, including reasonable
attorneys' fees incurred in any action to enforce the obligations of the other
party under this Agreement, however, Customer will reimburse D&B for all costs
and expenses (including all reasonable attorneys' fees and costs as well as all
damages incurred) in D&B's enforcement of the Customer-Related Companies
compliance with this Agreement.

13. MISCELLANEOUS

13.1 This Agreement, all Orders, addenda and schedules, and D&B's published
policies and procedures referred to herein and in effect from time to time,
including those published on D&B's web site, constitute the entire agreement
between D&B and Customer regarding the Services. Unless an Order states
otherwise, where there is a conflict between the terms of any addenda or
schedules and this Agreement, the terms of the Agreement shall control with
respect to the Services. Where there is a conflict between the terms of any
Order and this Agreement, the terms of the Order shall control with respect to
the Services set forth in such Order and solely to the extent of the conflict.
Any amendments of or waivers relating to this Agreement or any Order must be in
writing signed by both parties.

13.2 This Agreement binds and inures to the benefit of the parties and their
successors and assigns, except that neither party will assign this Agreement
without the prior written consent of the other party; however, either party may
assign the Agreement (i) to an affiliate controlled by, controlling or under
common control with that party; provided such affiliate is not a direct
competitor of D&B, or (ii) in connection with a merger or consolidation (so long
as the assignment is to the newly merged or consolidated entity) or the sale of
substantially all of its assets (so long as the assignment is to the newly
merged or consolidated entity). Notwithstanding the foregoing, with respect to
an assignment pursuant to (ii) above, the non-assigning party may terminate this
agreement upon thirty (30) days written notice if such party objects to the
assignment.

14 INDEMNIFICATION

         D&B shall defend or settle at its expense any claim, suit or proceeding
arising from or alleging: (a) infringement of any existing U.S. copyrights,
patents, trademarks, or other intellectual property rights of any third party
("Intellectual Property Right") by Service or part thereof furnished under this
Agreement; (b) property damage or personal injury, including death, directly
caused by or personal injury, including death, directly caused by or sustained
in connection with the performance of the Services or any activities of D&B in
connection therewith; and (c) a breach of the warranties and representations
made by D&B in this Agreement. D&B shall indemnify and hold Customer harmless
from and pay any and all losses, costs and damages, including royalties and
license fees, reasonable counsel fees attributable to such claim, suit or
proceeding. Customer shall give D&B prompt notice of, and the parties shall
cooperate in, the defense of any such claim, suit or proceeding, including
appeals, negotiations and any settlement or compromise thereof, provided that
the Customer shall approve the terms of any settlement or compromise.

If any Service or part thereof furnished under this Agreement, including without
limitation Software, system design, equipment or Documentation, becomes or in
the Customer's or D&B's reasonable opinion is likely to become, the subject of
any claim, suit, or proceeding arising from or alleging infringement of, or in
the event of any adjudication that such Service or part thereof infringes on,
any Intellectual Property Right, D&B, at its own expense shall take the
following actions in the listed order of preference: (i) secure for the Customer
the right to continue using the Service or part thereof; or (ii) if efforts are
unavailing, replace or modify the Service or part thereof to make it
non-infringing; provided, however, that such modification or replacement shall
not degrade the operation or performance of the Service

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                                                                          5 of 5<PAGE>

                                                                    EXHIBIT 10.1

                          DELPHI FINANCIAL GROUP, INC.
             2003 EMPLOYEE LONG-TERM INCENTIVE AND SHARE AWARD PLAN

1.    PURPOSES

The purposes of the 2003 Long-Term Incentive and Share Award Plan are to advance
the interests of Delphi Financial Group, Inc. and its shareholders by providing
a means to attract, retain, and motivate employees of the Company and its
Subsidiaries and Affiliates and other participants upon whose judgment,
initiative and efforts the continued success, growth and development of the
Company is dependent.

2.    DEFINITIONS

For purposes of the Plan, the following terms shall be defined as set forth
below:

      (a)   "AFFILIATE" means any entity other than the Company and its
Subsidiaries that is designated by the Board or the Committee as a participating
employer under the Plan; provided, however, that the Company directly or
indirectly owns at least 30% of the combined voting power of all classes of
stock of such entity or at least 30% of the ownership interests in such entity.

      (b)   "AWARD" means any Option, Restricted Share, Restricted Share Unit,
or Other Share-Based Award granted to an Eligible Person under the Plan.

      (c)   "AWARD AGREEMENT" means any written agreement, contract, or other
instrument or document evidencing an Award.

      (d)   "BOARD" means the Board of Directors of the Company.

      (e)   "CODE" means the Internal Revenue Code of 1986, as amended from time
to time. References to any provision of the Code shall be deemed to include
successor provisions thereto and regulations thereunder.

      (f)   "COMMITTEE" means the Stock Option and Compensation Committee of the
Board, or such other Board committee (which may include the entire Board) as may
be designated by the Board to administer the Plan; provided, however, that,
unless otherwise determined by the Board, the Committee shall consist of two or
more directors of the Company, each of whom is a "non-employee director" within
the meaning of Rule 16b-3 under the Exchange Act, to the extent applicable, and
each of whom is an "outside director" within the meaning of Section 162(m) of
the Code, to the extent applicable; provided, further, that the mere fact that
the Committee shall fail to qualify under either of the foregoing requirements
shall not invalidate any Award made by the Committee which Award is otherwise
validly made under the Plan.

                                      -1-
<PAGE>

      (g)   "COMPANY" means Delphi Financial Group, Inc., a corporation
organized under the laws of Delaware, or any successor corporation.

      (h)   "ELIGIBLE PERSON" means (i) an employee of the Company, a Subsidiary
or an Affiliate, including any director who is an employee, or (ii) another
individual who, in the Committee's judgment, can make substantial contributions
to the long-term profitability and value of the Company, its Subsidiaries or
Affiliates. Notwithstanding any provision of this Plan to the contrary, an Award
may be granted to an employee, in connection with his or her hiring, prior to
the date the employee first performs services for the Company, a Subsidiary or
an Affiliate; provided, however, that any such Award shall not become vested
prior to the date the employee first performs such services.

      (i)   "EXCHANGE ACT" means the Securities Exchange Act of 1934, as amended
from time to time. References to any provision of the Exchange Act shall be
deemed to include successor provisions thereto and regulations thereunder.

      (j)   "FAIR MARKET VALUE" means, with respect to Shares or other property,
the fair market value of such Shares or other property determined by such
methods or procedures as shall be established from time to time by the
Committee. If the Shares are listed on any established stock exchange or a
national market system, unless otherwise determined by the Committee in good
faith, the Fair Market Value of Shares shall mean the closing price per Share on
the applicable date (or, if the Shares were not traded on that day, the next
preceding day on which the Shares were traded) on the principal exchange or
market system on which the Shares are traded, as such prices are officially
reported on such exchange.

      (k)   "ISO" means any Option intended to be and designated as an incentive
stock option within the meaning of Section 422 of the Code.

      (l)   "NQSO" means any Option that is not an ISO.

      (m)   "OPTION" means a right, granted under Section 5(b), to purchase
Shares.

      (n)   "OTHER SHARE-BASED AWARD" means a right, granted under Section 5(e),
that relates to or is valued by reference to Shares.

      (o)   "PARTICIPANT" means an Eligible Person who has been granted an Award
under the Plan.

      (p)   "PLAN" means this 2003 Employee Long-Term Incentive and Share Award
Plan.

      (q)   "RESTRICTED SHARES" means an Award of Shares under Section 5(c) that
may be subject to certain restrictions and to a risk of forfeiture.

      (r)   "RESTRICTED SHARE UNIT" means a right, granted under Section 5(d),
to receive Shares or cash at the end of a specified deferral period.

                                      -2-

<PAGE>

      (s)   "RULE 16b-3" means Rule 16b-3, as from time to time in effect and
applicable to the Plan and Participants, promulgated by the Securities and
Exchange Commission under Section 16 of the Exchange Act.

      (t)   "SHARES" means Class A common stock, $.01 par value per share, of
the Company.

      (u)   "SUBSIDIARY" means any corporation (other than the Company) in an
unbroken chain of corporations beginning with the Company if each of the
corporations (other than the last corporation in the unbroken chain) owns shares
possessing 50% or more of the total combined voting power of all classes of
stock in one of the other corporations in the chain.

3.    ADMINISTRATION

      (a)   AUTHORITY OF THE COMMITTEE. The Plan shall be administered by the
Committee, and the Committee shall have full and final authority to take the
following actions, in each case subject to and consistent with the provisions of
the Plan:

            (i)   to select Eligible Persons to whom Awards may be granted;

            (ii)  to designate Affiliates;

            (iii) to determine the type and number of Awards to be granted, the
number of Shares to which an Award may relate, the terms and conditions of any
Award granted under the Plan (including, but not limited to, any exercise price,
grant price, or purchase price, any restriction or condition, any schedule for
lapse of restrictions or conditions relating to transferability or forfeiture,
exercisability, or settlement of an Award, and waiver or accelerations thereof,
and waivers of performance conditions relating to an Award, based in each case
on such considerations as the Committee shall determine), and all other matters
to be determined in connection with an Award;

            (iv)  to determine whether, to what extent, and under what
circumstances an Award may be settled, or the exercise price of an Award may be
paid, in cash, Shares, other Awards, or other property, or an Award may be
canceled, forfeited, exchanged, or surrendered;

            (v)   to determine whether, to what extent, and under what
circumstances cash, Shares, other Awards, or other property payable with respect
to an Award will be deferred either automatically, at the election of the
Committee, or at the election of the Eligible Person;

            (vi)  to prescribe the form of each Award Agreement, which need not
be identical for each Eligible Person;

            (vii) to adopt, amend, suspend, waive, and rescind such rules and
regulations and appoint such agents as the Committee may deem necessary or
advisable to administer the Plan;

                                      -3-

<PAGE>

            (viii)to correct any defect or supply any omission or reconcile any
inconsistency in the Plan and to construe and interpret the Plan and any Award,
rules and regulations, Award Agreement, or other instrument hereunder;

            (ix)  to accelerate the exercisability or vesting of all or any
portion of any Award or to extend the period during which an Award is
exercisable;

            (x)   to determine whether uncertificated Shares may be used in
satisfying Awards and otherwise in connection with the Plan; and

            (xi)  to make all other decisions and determinations as may be
required under the terms of the Plan or as the Committee may deem necessary or
advisable for the administration of the Plan.

      (b)   MANNER OF EXERCISE OF COMMITTEE AUTHORITY. The Committee shall have
sole discretion in exercising its authority under the Plan. Any action of the
Committee with respect to the Plan shall be final, conclusive, and binding on
all persons, including but not limited to the Company, Subsidiaries, Affiliates,
Eligible Persons, any person claiming any rights under the Plan from or through
any Eligible Person, and shareholders. The express grant of any specific power
to the Committee, and the taking of any action by the Committee, shall not be
construed as limiting any power or authority of the Committee. The Committee may
delegate to other members of the Board or officers or employees of the Company
or any Subsidiary or Affiliate the authority, subject to such terms as the
Committee shall determine, to perform administrative functions.

      (c)   LIMITATION OF LIABILITY. Each member of the Committee shall be
entitled to, in good faith, rely or act upon any report or other information
furnished to him or her by any officer or employee of the Company or any
Subsidiary or Affiliate, the Company's independent certified public accountants,
or other professional retained by the Company to assist in the administration of
the Plan. No member of the Committee, and no officer or employee of the Company
acting on behalf of the Committee, shall be personally liable for any action,
determination, or interpretation taken or made in good faith with respect to the
Plan, and all members of the Committee and any officer or employee of the
Company acting on their behalf shall, to the fullest extent permitted by law, be
indemnified and protected by the Company with respect to any such action,
determination, or interpretation.

      (d)   LIMITATION ON COMMITTEE'S DISCRETION. Anything in this Plan to the
contrary notwithstanding, in the case of any Award which is intended to qualify
as "qualified performance-based compensation" within the meaning of Section
162(m) of the Code, the Committee shall have no discretion to increase the
amount of compensation payable under the Award to the extent such an increase
would cause the Award to lose its qualification as such qualified
performance-based compensation.

                                      -4-

<PAGE>

4.    SHARES SUBJECT TO THE PLAN

      (a)   Subject to adjustment as provided in Section 4(c) hereof, the total
number of Shares reserved for issuance in connection with Awards under the Plan
shall be 2,500,000. No Award may be granted if the number of Shares to which
such Award relates, when added to the number of Shares previously issued under
the Plan and the number of shares to which outstanding Awards then relate,
exceeds the number of Shares reserved under the preceding sentence. If any
Awards are forfeited, canceled, terminated, exchanged or surrendered or such
Award is settled in cash or otherwise terminates without a distribution of
Shares to the Participant, any Shares counted against the number of Shares
reserved and available under the Plan with respect to such Award shall, to the
extent of any such forfeiture, settlement, termination, cancellation, exchange
or surrender, again be available for Awards under the Plan. Upon the exercise of
any Award granted in tandem with any other Awards, such related Awards shall be
canceled to the extent of the number of Shares as to which the Award is
exercised.

      (b)   Subject to adjustment as provided in Section 4(c) hereof, the
maximum number of Shares (i) with respect to which Options may be granted during
a calendar year to any Eligible Person under this Plan shall be 750,000 Shares,
and (ii) with respect to Restricted Shares, Restricted Share Units or Other
Share-Based Awards intended to qualify as qualified performance-based
compensation within the meaning of Section 162(m) of the Code, shall be the
equivalent of 225,000 Shares during a calendar year to any Eligible Person under
this Plan.

      (c)   In the event that the Committee shall determine that any dividend in
Shares, recapitalization, Share split, reverse split, reorganization, merger,
consolidation, spin-off, combination, repurchase, or share exchange, or other
similar corporate transaction or event, affects the Shares or the value thereof
such that an adjustment is appropriate in order to prevent dilution or
enlargement of the rights of Eligible Persons under the Plan, then the Committee
shall make such equitable changes or adjustments as it deems appropriate,
including but not limited to the adjustment, in such manner as it may deem
equitable, of any or all of (i) the number and kind of shares which may
thereafter be issued under the Plan, (ii) the number and kind of shares, other
securities or other consideration issued or issuable in respect of outstanding
Awards, and (iii) the exercise price, grant price, or purchase price relating to
any Award; provided, however, in each case that, with respect to ISOs, such
adjustment shall be made in accordance with Section 424(a) of the Code, unless
the Committee determines otherwise. In addition, subject to the limitations set
forth in Section 3(d) and Section 7 hereof, the Committee is authorized to make
adjustments in the terms and conditions of, and the criteria and performance
objectives, if any, included in, Awards in recognition of unusual or
non-recurring events (including, without limitation, events described in the
preceding sentence) affecting the Company or any Subsidiary or Affiliate or the
financial statements of the Company or any Subsidiary or Affiliate, or in
response to changes in applicable laws, regulations, or accounting principles.

      (d)   Any Shares distributed pursuant to an Award may consist, in whole or
in part, of authorized and unissued Shares or treasury Shares including Shares
acquired by purchase in the open market or in private transactions.

                                      -5-

<PAGE>

5.    SPECIFIC TERMS OF AWARDS

      (a)   GENERAL. Awards may be granted on the terms and conditions set forth
in this Section 5. In addition, the Committee may impose on any Award or the
exercise thereof, at the date of grant or thereafter (subject to Section 9(d)),
such additional terms and conditions, not inconsistent with the provisions of
the Plan, as the Committee shall determine, including terms regarding forfeiture
of Awards or continued exercisability of Awards in the event of termination of
service by the Eligible Person.

      (b)   OPTIONS. The Committee is authorized to grant Options, which may be
NQSOs or ISOs, to Eligible Persons on the following terms and conditions:

            (i)   EXERCISE PRICE. The exercise price per Share purchasable under
an Option shall be determined by the Committee; provided, however, that the
exercise price per Share of an Option shall not be less than the Fair Market
Value of a Share on the date of grant of the Option. The Committee may, without
limitation, set an exercise price that is based upon achievement of performance
criteria if deemed appropriate by the Committee.

            (ii)  OPTION TERM AND EXERCISE PERIOD. The term of each Option shall
be determined by the Committee; provided, however, that such term shall not be
longer than ten years from the date of grant of the Option. The last day of the
term of an Option shall be referred to herein as its "Expiration Date." Subject
to Sections 5(b)(iii) through 5(b)(vi), Options may be exercised by a
Participant only for so long as such Participant is employed by the Company.

            (iii) TERMINATION OF EMPLOYMENT EXCEPT BY DEATH, DISABILITY OR
DISCHARGE FOR CAUSE. Unless otherwise specified in an Award Agreement, in the
event that the employment of a Participant by the Company, its Subsidiaries or
Affiliates shall terminate for any reason other than death, disability, or
discharge for cause, Options may be exercised only within ninety (90) days after
such termination of employment or such longer period as may be established by
the Committee at the time of grant or thereafter, but (unless otherwise
determined by the Committee) only to the extent such Option was exercisable on
the last day of employment, and in no event may an Option be exercised after its
Expiration Date. Any portion of the Option which was not exercisable on such
last day shall expire immediately. Whether an authorized leave of absence or
absence for military or governmental service shall constitute termination of
employment for purposes of the Plan shall be determined by the Committee, which
determination shall be final and conclusive.

                                      -6-

<PAGE>

            (iv)  DEATH OR DISABILITY. Unless otherwise specified in an Award
Agreement, in the event a Participant shall die or become disabled while in the
employ of the Company, a Subsidiary or an Affiliate, Options may be exercised at
any time within one (1) year after the Participant's death or disability or such
longer period as may be established by the Committee at the time of grant or
thereafter, but (unless otherwise determined by the Committee) only to the
extent that such Option was exercisable on the last day of employment, and in no
event may an Option be exercised after its Expiration Date. During such one-year
period, the Option may be exercised by the Participant or a representative, or
in the case of death, by the executors or administrators of the Participant or
by any person or persons who shall have acquired the Option directly from the
Participant by bequest or inheritance. Whether a Participant shall have become
disabled for the purposes of the Plan shall be determined by the Committee,
which determination shall be final and conclusive.

            (v)   DISCHARGE FOR CAUSE. If a Participant is discharged for cause,
all unexercised Options shall terminate as of the date of discharge. Whether a
Participant is discharged for cause for purposes of the Plan shall be determined
by the Committee, which determination shall be final and conclusive.

            (vi)  RETIREMENT. Notwithstanding the provisions of Section
5(b)(iii) hereof, the Committee may, at the time of grant of an Option or
thereafter, permit the Participant to exercise Options up to one (1) year
following the Participant's retirement under the Company's, its Subsidiary's or
its Affiliate's, as applicable, retirement policy or such longer period as may
be established by the Committee at the time of grant or thereafter; provided
that in no event may an Option be exercised after its Expiration Date.

            (vii) NON-EMPLOYEE OPTIONEES. Section 5(b)(ii) (except for the first
sentence thereof) through (vi) shall not apply with respect to Options having
been granted to a Participant who is not an employee of the Company, a
Subsidiary, or an Affiliate (a "Non-Employee Optionee"). In the case of any such
Options, the Award Agreement shall set forth the applicable limitations on the
exercisability thereof, and the effect on such exercisability of death,
disability and any other events provided for therein, at the time of grant or
thereafter.

            (viii)RIGHT OF COMPANY. In the case of a termination of an
Optionee's employment by reason of death, disability, retirement or discharge
other than for cause (or, in the case of a Non-Employee Optionee, to the extent
provided in the Award Agreement at the time of grant or thereafter) the Company
may, but is not obligated to, purchase unexercised Options held by such
Participant and pay such person the amount of cash equal to (i) the aggregate
Fair Market Value of the Shares underlying such Option (to the extent that such
Options would have been exercisable by the Participant upon termination of
employment) as of the date of termination of employment (or, in the case of a
Non-Employee Optionee, the date provided in the Award Agreement at the time of
grant or thereafter), less (ii) the aggregate exercise price under such option.

            (ix)  TIME AND METHOD OF EXERCISE. The Committee shall determine at
the date of grant or thereafter the time or times at which an Option may be
exercised in whole or in part (including, without limitation, upon achievement
of performance criteria if deemed appropriate by the Committee), the methods by
which such exercise price may be paid or deemed to be paid (including, without
limitation, broker-assisted exercise arrangements), the form of such payment
(including, without limitation, cash, Shares, notes or other property), and the
methods by which Shares will be delivered or deemed to be delivered to Eligible
Persons; provided, however, unless otherwise determined by the Committee that in
no event may any portion of the exercise price be paid with Shares acquired
either under an Award granted pursuant to this Plan, upon exercise of a stock
option granted under another Company plan or as a stock bonus or other stock
award granted under another

                                      -7-

<PAGE>

Company plan unless, in any such case, the Shares were acquired and vested more
than six months in advance of the date of exercise.

            (x)   ISOS. The terms of any ISO granted under the Plan shall comply
in all respects with the provisions of Section 422 of the Code, including but
not limited to the requirement that the ISO shall be granted within ten years
from the earlier of the date of adoption or shareholder approval of the Plan.
ISOs may only be granted to employees of the Company or a Subsidiary.

      (c)   RESTRICTED SHARES. The Committee is authorized to grant Restricted
Shares to Eligible Persons on the following terms and conditions:

            (i)   ISSUANCE AND RESTRICTIONS. Restricted Shares shall be subject
to such restrictions on transferability and other restrictions, if any, as the
Committee may impose at the date of grant or thereafter, which restrictions may
lapse separately or in combination at such times, under such circumstances
(including, without limitation, upon achievement of performance criteria if
deemed appropriate by the Committee), in such installments, or otherwise, as the
Committee may determine. Except to the extent restricted under the Award
Agreement relating to the Restricted Shares, an Eligible Person granted
Restricted Shares shall have all of the rights of a shareholder including,
without limitation, the right to vote Restricted Shares and the right to receive
dividends thereon. If Restricted Shares are intended to qualify as "qualified
performance-based compensation" for purposes of Section 162(m) of the Code, such
Restricted Shares shall be issued in accordance with the provisions of Section 7
below.

            (ii)  FORFEITURE. Except as otherwise determined by the Committee,
at the date of grant or thereafter, upon termination of service during the
applicable restriction period, Restricted Shares and any accrued but unpaid
dividends that are at that time subject to restrictions shall be forfeited;
provided, however, that the Committee may provide, by rule or regulation or in
any Award Agreement, or may determine in any individual case, that restrictions
or forfeiture conditions relating to Restricted Shares will be waived in whole
or in part in the event of terminations resulting from specified causes, and the
Committee may in other cases waive in whole or in part the forfeiture of
Restricted Shares.

            (iii) CERTIFICATES FOR SHARES. Restricted Shares granted under the
Plan may be evidenced in such manner as the Committee shall determine. If
certificates representing Restricted Shares are registered in the name of the
Eligible Person, such certificates shall bear an appropriate legend referring to
the terms, conditions, and restrictions applicable to such Restricted Shares,
and the Company shall retain physical possession of the certificate.

            (iv)  DIVIDENDS. Dividends paid on Restricted Shares shall be either
paid at the dividend payment date, or deferred for payment to such date as
determined by the Committee, in cash or in unrestricted Shares having a Fair
Market Value equal to the amount of such dividends. Shares distributed in
connection with a Share split or dividend in Shares, and other property
distributed as a dividend, shall be subject to restrictions and a risk of
forfeiture to the same extent as the Restricted Shares with respect to which
such Shares or other property has been distributed.

      (d)   RESTRICTED SHARE UNITS. The Committee is authorized to grant
Restricted Share Units to Eligible Persons, subject to the following terms and
conditions:

                                      -8-

<PAGE>

            (i)   AWARD AND RESTRICTIONS. Delivery of Shares or cash, as the
case may be, will occur upon expiration of the deferral period specified for
Restricted Share Units by the Committee (or, if permitted by the Committee, as
elected by the Eligible Person). In addition, Restricted Share Units shall be
subject to such restrictions as the Committee may impose, if any (including,
without limitation, the achievement of performance criteria if deemed
appropriate by the Committee), at the date of grant or thereafter, which
restrictions may lapse at the expiration of the deferral period or at earlier or
later specified times, separately or in combination, in installments or
otherwise, as the Committee may determine. If Restricted Share Units are
intended to qualify as "qualified performance-based compensation" for purposes
of Section 162(m) of the Code, such Restricted Share Units shall be issued in
accordance with the provisions of Section 7 below.

            (ii)  FORFEITURE. Except as otherwise determined by the Committee at
date of grant or thereafter, upon termination of service (as determined under
criteria established by the Committee) during the applicable deferral period or
portion thereof to which forfeiture conditions apply (as provided in the Award
Agreement evidencing the Restricted Share Units), or upon failure to satisfy any
other conditions precedent to the delivery of Shares or cash to which such
Restricted Share Units relate, all Restricted Share Units that are at that time
subject to deferral or restriction shall be forfeited; provided, however, that
the Committee may provide, by rule or regulation or in any Award Agreement, or
may determine in any individual case, that restrictions or forfeiture conditions
relating to Restricted Share Units will be waived in whole or in part in the
event of termination resulting from specified causes, and the Committee may in
other cases waive in whole or in part the forfeiture of Restricted Share Units.

      (e)   OTHER SHARE-BASED AWARDS. The Committee is authorized, subject to
limitations under applicable law, to grant to Eligible Persons such other Awards
that may be denominated or payable in, valued in whole or in part by reference
to, or otherwise based on, or related to, Shares, as deemed by the Committee to
be consistent with the purposes of the Plan, including, without limitation,
unrestricted shares awarded purely as a "bonus" and not subject to any
restrictions or conditions, other rights convertible or exchangeable into
Shares, purchase rights for Shares, Awards with value and payment contingent
upon performance of the Company or any other factors designated by the
Committee, and Awards valued by reference to the performance of specified
Subsidiaries or Affiliates. The Committee shall determine the terms and
conditions of such Awards at date of grant or thereafter. Shares delivered
pursuant to an Award in the nature of a purchase right granted under this
Section 5(e) shall be purchased for such consideration, paid for at such times,
by such methods, and in such forms, including, without limitation, cash, Shares,
notes or other property, as the Committee shall determine. Cash awards, as an
element of or supplement to any other Award under the Plan, shall also be
authorized pursuant to this Section 5(e).

6.    CERTAIN PROVISIONS APPLICABLE TO AWARDS

      (a)   STAND-ALONE, ADDITIONAL, TANDEM AND SUBSTITUTE AWARDS. Awards
granted under the Plan may, in the discretion of the Committee, be granted to
Eligible Persons either alone or in addition to, in tandem with, or in exchange
or substitution for, any other Award granted under the Plan or any award granted
under any other plan or agreement of the Company, any Subsidiary or Affiliate,
or any business entity to be acquired by the Company or a Subsidiary or
Affiliate, or any other right of an Eligible Person to receive payment from the
Company or any Subsidiary or Affiliate. Awards may be granted in addition to or
in tandem with such other

                                      -9-

<PAGE>

Awards or awards, and may be granted either as of the same time as or a
different time from the grant of such other Awards or awards. The per Share
exercise price of any Option or purchase price of any other Award conferring a
right to purchase Shares which is granted, in connection with the substitution
of awards granted under any other plan or agreement of the Company or any
Subsidiary or Affiliate or any business entity to be acquired by the Company or
any Subsidiary or Affiliate, shall be determined by the Committee, in its
discretion.

      (b)   TERM OF AWARDS. The term of each Award granted to an Eligible Person
shall be for such period as may be determined by the Committee; provided,
however, that in no event shall the term of any Option exceed a period of ten
years from the date of its grant (or such shorter period as may be applicable
under Section 422 of the Code).

      (c)   FORM OF PAYMENT UNDER AWARDS. Subject to the terms of the Plan and
any applicable Award Agreement, payments to be made by the Company or a
Subsidiary or Affiliate upon the grant, maturation, or exercise of an Award may
be made in such forms as the Committee shall determine at the date of grant or
thereafter, including, without limitation, cash, Shares, notes or other
property, and may be made in a single payment or transfer, in installments, or
on a deferred basis. The Committee may make rules relating to installment or
deferred payments with respect to Awards, including the rate of interest to be
credited with respect to such payments, and the Committee may require deferral
of payment under an Award if, in the sole judgment of the Committee, it may be
necessary in order to avoid nondeductibility of the payment under Section 162(m)
of the Code.

      (d)   NONTRANSFERABILITY. Unless otherwise set forth by the Committee in
an Award Agreement, Awards shall not be transferable by an Eligible Person
except by will or the laws of descent and distribution and shall be exercisable
during the lifetime of an Eligible Person only by such Eligible Person or his
guardian or legal representative. An Eligible Person's rights under the Plan may
not be pledged, mortgaged, hypothecated, or otherwise encumbered, and shall not
be subject to claims of the Eligible Person's creditors.

      (e)   NONCOMPETITION. The Committee may, by way of the Award Agreements or
otherwise, establish such other terms, conditions, restrictions and/or
limitations, if any, of any Award, provided they are not inconsistent with the
Plan, including, without limitation, the requirement that the Participant not
engage in competition with the Company.

7.    PERFORMANCE AWARDS GRANTED TO DESIGNATED PARTICIPANTS

      (a)   GENERAL. If the Committee determines that an award of Restricted
Shares or Restricted Share Units or an Other Share-Based Award to be granted to
a Participant should qualify as "qualified performance-based compensation" for
purposes of Section 162(m) of the Code, the grant, vesting and/or settlement of
such an Award shall be contingent upon achievement of preestablished performance
goals and other terms set forth in this Section 7.

      (b)   PERFORMANCE GOALS GENERALLY. The performance goals for such Awards
("Performance Awards") shall consist of one or more business criteria and a
targeted level or levels of performance with respect to each of such criteria,
as specified by the Committee consistent with this Section 7. Performance goals
shall be objective and shall otherwise meet the requirements of Section 162(m)
of the Code and regulations thereunder (including

                                      -10-

<PAGE>

Regulation 1.162-27 and successor regulations thereto). The Committee may
determine that such Performance Awards shall be granted, vested and/or settled
upon achievement of any one performance goal or that two or more of the
performance goals must be achieved as a condition to grant, vesting and/or
settlement of such Performance Awards. Performance goals may differ for
Performance Awards granted to any one Participant or to different Participants.

      (c)   BUSINESS CRITERIA. One or more of the following business criteria
for the Company, on a consolidated basis, and/or for specified subsidiaries or
business units of the Company (except with respect to the total stockholder
return and earnings per share criteria), shall be used by the Committee in
establishing performance goals for such Performance Awards: appreciation in
value of the Shares; total shareholder return; operating income or earnings; net
income; pretax earnings; pretax earnings before interest, depreciation and
amortization; pro forma net income; return on equity; return on designated
assets; return on capital; economic value added; earnings per share and/or
growth thereof; revenues; expenses (including expense ratio); loss ratio;
combined ratio; new business production; operating profit margin; operating cash
flow; free cash flow; cash flow return on investment; operating margin; or net
profit margin; or any of the above criteria as compared to the performance of a
published or special index or benchmark deemed applicable by the Committee.

      (d)   PERFORMANCE PERIOD; TIMING FOR ESTABLISHED PERFORMANCE GOALS.
Achievement of performance goals in respect of such Performance Awards shall be
measured over a performance period, as specified by the Committee. Performance
goals shall be established not later than 90 days after the beginning of any
performance period applicable to such Performance Awards, or at such other date
as may be required or permitted for "qualified performance-based compensation"
under Section 162(m) of the Code.

      (e)   SETTLEMENT OF PERFORMANCE AWARDS; OTHER TERMS. Settlement of such
Performance Awards shall be in cash, Shares or other property, in the discretion
of the Committee. The Committee may, in its discretion, reduce the amount of a
settlement otherwise to be made in connection with such Performance Awards, but
may not exercise discretion to increase any such amount payable to the
Participant in respect of a Performance Award subject to this Section 7.

      (f)   WRITTEN DETERMINATION. All determinations by the Committee as to the
establishment of performance goals or potential individual Performance Awards
and as to the achievement of performance goals relating to Performance Awards
under Section 7 shall be made in writing in the case of any award intended to
qualify under Section 162(m) of the Code.

8.    CHANGE OF OWNERSHIP PROVISIONS

      (a)   ACCELERATION OF EXERCISABILITY AND LAPSE OF RESTRICTIONS. Unless
otherwise provided by the Committee at the time of the Award grant, in the event
of a Change of Ownership, (i) all outstanding Awards pursuant to which the
Participant may have rights the exercise of which is restricted or limited,
shall become fully exercisable at the time of the Change of Ownership, and (ii)
unless the right to lapse of restrictions or limitations is waived or deferred
by a Participant prior to such lapse, all restrictions or limitations (including
risks of forfeiture and deferrals) on outstanding Awards subject to restrictions
or limitations under the Plan shall lapse, and all performance criteria and
other conditions to payment of Awards under which payments of cash

                                      -11-

<PAGE>

Shares or other property are subject to conditions shall be deemed to be
achieved or fulfilled and shall be waived by the Company at the time of the
Change of Ownership.

      (b)   DEFINITION OF CHANGE OF OWNERSHIP. For purposes of this Section 8, a
"Change of Ownership" shall be deemed to have occurred (1) if individuals who,
as of the effective date of this Plan, constitute the Board (the "Incumbent
Board") cease for any reason to constitute at least a majority of the directors
constituting the Board, provided that any person becoming a director subsequent
to the effective date of this Plan whose election, or nomination for election by
the Company's shareholders, was approved by a vote of at least three-quarters
(3/4) of the then directors who are members of the Incumbent Board (other than
an election or nomination of an individual whose initial assumption of office is
(A) in connection with the acquisition by a third person, including a "group" as
such term is used in Section 13(d)(3) of the Exchange Act, of beneficial
ownership, directly or indirectly, of 20% or more of the combined voting
securities ordinarily having the right to vote for the election of directors of
the Company (unless such acquisition of beneficial ownership was approved by a
majority of the Board who are members of the Incumbent Board), or (B) in
connection with an actual or threatened election contest relating to the
election of the directors of the Company, as such terms are used in Rule 14a-11
of Regulation 14A promulgated under the Exchange Act) shall be, for purposes of
this Plan, considered as though such person were a member of the Incumbent
Board; or (2) if the stockholders of the Company approve a merger,
consolidation, recapitalization or reorganization of the Company, reverse split
of any class of voting securities of the Company, or an acquisition of
securities or assets by the Company, or the sale or disposition by the Company
of all or substantially all of the Company's assets, or if any such transaction
is consummated without stockholder approval, other than any such transaction in
which the holders of outstanding Company voting securities immediately prior to
the transaction receive, with respect to such Company voting securities, voting
securities of the surviving or transferee entity representing more than 60
percent of the total voting power outstanding immediately after such
transaction, with the voting power of each such continuing holder relative to
other such continuing holders not substantially altered in the transaction; or
(3) if the stockholders of the Company approve a plan of complete liquidation of
the Company.

9.    GENERAL PROVISIONS

      (a)   COMPLIANCE WITH LEGAL AND TRADING REQUIREMENTS. The Plan, the
granting and exercising of Awards thereunder, and the other obligations of the
Company under the Plan and any Award Agreement, shall be subject to all
applicable federal, state and foreign laws, rules and regulations, and to such
approvals by any regulatory or governmental agency as may be required. The
Company, in its discretion, may postpone the issuance or delivery of Shares
under any Award until completion of such stock exchange or market system listing
or registration or qualification of such Shares or other required action under
any state or federal law, rule or regulation as the Company may consider
appropriate, and may require any Participant to make such representations and
furnish such information as it may consider appropriate in connection with the
issuance or delivery of Shares in compliance with applicable laws, rules and
regulations. No provisions of the Plan shall be interpreted or construed to
obligate the Company to register any Shares under federal, state or foreign law.
The Shares issued under the Plan may be subject to such other restrictions on
transfer as determined by the Committee.

      (b)   NO RIGHT TO CONTINUED EMPLOYMENT OR SERVICE. Neither the Plan nor
any action taken thereunder shall be construed as giving anyone the right to be
retained in the employ or service of the Company or any of its

                                      -12-

<PAGE>

Subsidiaries or Affiliates, nor shall it interfere in any way with the right of
the Company or any of its Subsidiaries or Affiliates to terminate anyone's
employment or service at any time.

      (c)   TAXES. The Company or any Subsidiary or Affiliate is authorized to
withhold from any Award granted, any payment relating to an Award under the
Plan, including from a distribution of Shares, or any payroll or other payment
to an Eligible Person, amounts of withholding and other taxes due in connection
with any transaction involving an Award, and to take such other action as the
Committee may deem advisable to enable the Company and Eligible Persons to
satisfy obligations for the payment of withholding taxes and other tax
obligations relating to any Award. This authority shall include authority to
withhold or receive Shares or other property and to make cash payments in
respect thereof in satisfaction of an Eligible Person's tax obligations;
provided, however, that the amount of tax withholding to be satisfied by
withholding Shares shall be limited to the minimum amount of taxes, including
employment taxes, required to be withheld under applicable Federal, state and
local law.

      (d)   CHANGES TO THE PLAN AND AWARDS. The Board may amend, alter, suspend,
discontinue, or terminate the Plan or the Committee's authority to grant Awards
under the Plan without the consent of shareholders of the Company or
Participants; provided, however, that any such amendment, alteration,
suspension, discontinuance or termination shall be subject to the approval of
the Company's shareholders (i) if, and to the extent, required under the rules
of any stock exchange or automated quotation system on which the Shares may then
be listed or quoted, and (ii) as it applies to ISOs, to the extent required
under Section 422 of the Code. Notwithstanding the foregoing, without the
consent of an affected Participant, no amendment, alteration, suspension,
discontinuation, or termination of the Plan may materially and adversely affect
the rights of such Participant under any Award theretofore granted to him or
her. The Committee may waive any conditions or rights under, amend any terms of,
or amend, alter, suspend, discontinue or terminate, any Award theretofore
granted, prospectively or retrospectively; provided, however, that, without the
consent of a Participant, no amendment, alteration, suspension, discontinuation
or termination of any Award may materially and adversely affect the rights of
such Participant under any Award theretofore granted to him or her.

      (e)   NO RIGHTS TO AWARDS; NO SHAREHOLDER RIGHTS. No Eligible Person or
employee shall have any claim to be granted any Award under the Plan, and there
is no obligation for uniformity of treatment of Eligible Persons and employees.
No Award shall confer on any Eligible Person any of the rights of a shareholder
of the Company unless and until Shares are duly issued or transferred to the
Eligible Person in accordance with the terms of the Award.

      (f)   UNFUNDED STATUS OF AWARDS. The Plan is intended to constitute an
"unfunded" plan for incentive compensation. With respect to any payments not yet
made to a Participant pursuant to an Award, nothing contained in the Plan or any
Award shall give any such Participant any rights that are greater than those of
a general creditor of the Company; provided, however, that the Committee may
authorize the creation of trusts or make other arrangements to meet the
Company's obligations under the Plan to deliver cash, Shares, other Awards, or
other property pursuant to any Award, which trusts or other arrangements shall
be consistent with the "unfunded" status of the Plan unless the Committee
otherwise determines with the consent of each affected Participant.

      (g)   NONEXCLUSIVITY OF THE PLAN. Neither the adoption of the Plan by the
Board nor its submission to the shareholders of the Company for approval shall
be construed as creating any limitations on the power of the Board to adopt or
utilize such other incentive arrangements as it may deem desirable, including,
without

                                      -13-

<PAGE>

limitation, the granting of options and other awards otherwise than under the
Plan, and such arrangements may be either applicable generally or only in
specific cases.

      (h)   NOT COMPENSATION FOR BENEFIT PLANS. No Award payable under this Plan
shall be deemed salary or compensation for the purpose of computing benefits
under any benefit plan or other arrangement of the Company unless the Company, a
Subsidiary or Affiliate shall determine otherwise.

      (i)   NO FRACTIONAL SHARES. No fractional Shares shall be issued or
delivered pursuant to the Plan or any Award. The Committee shall determine
whether cash, other Awards, or other property shall be issued or paid in lieu of
such fractional Shares or whether such fractional Shares or any rights thereto
shall be forfeited or otherwise eliminated.

      (j)   GOVERNING LAW. The validity, construction, and effect of the Plan,
any rules and regulations relating to the Plan, and any Award Agreement shall be
determined in accordance with the laws of Delaware, without giving effect to
principles of conflict of laws thereof.

      (k)   EFFECTIVE DATE; PLAN TERMINATION. The Plan shall become effective as
of April 1, 2003 (the "Effective Date"), subject to approval by the shareholders
of the Company. The Plan shall terminate as to future awards on the date which
is ten (10) years after the Effective Date.

      (l)   TITLES AND HEADINGS. The titles and headings of the sections in the
Plan are for convenience of reference only. In the event of any conflict, the
text of the Plan, rather than such titles or headings, shall control.

                                      -14-

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