Document:

Employment Agreement between the Company and Mark V. Lavin

 
Exhibit 10.12

 
[WEST LOGO TO APPEAR HERE] 
 
 

	 To:
	 	 Mark V. Lavin
	 	 
	 From:
	 	 Nancee R. Berger
	 	 
	 Date:
	 	 February 10, 2003
	 	 
	 	 	 	 	 
	 Re:
	 	 2003 Compensation Plan
	 	 

 
Your 2003 compensation plan (“Plan Year”) for your employment as President for West Telemarketing Corporation (the “Company”) is as follows: 
 

	1.	 	Your base salary will be $200,000. Should you elect to voluntarily terminate your employment, you will be compensated for your services through the date of your
actual termination per your Employment Agreement. 

 

	2.	 	The rate factors used to calculate your pre-tax, pre-corporate allocation profit bonus are being revised according to the schedule below. You are eligible to receive
a quarterly performance bonus based on each quarter’s pre-tax, pre-corporate allocation profit growth when compared to the same quarter the previous year. A negative differential will result in a loss carry forward to be applied to future bonus
calculations. The bonus will be calculated by multiplying the year-to-date pre-tax, pre-corporate allocation profit differential times the rate factor from the table below minus bonuses paid year-to-date for the respective calendar year.

 
Rate Factor

.035 
 

	3.	 	You will also be eligible for a one-time bonus of $100,000 for producing total revenue of $67,500 per workstation in 2003. This calculation will be defined and will
include India, but not training stations, in the count. The annual bonus earned will be paid within thirty (30) days after financial statements for December 2003 are prepared, but in no event will be paid later than February 28, 2004.

 

	4.	 	In addition, if West Corporation achieves 2003 net income of $.05 per share above West’s stated expected 2003 EPS, you will be eligible to receive an additional
one-time bonus of $50,000. You will be paid the amount due for the quarterly bonus within thirty (30) days after the financial statements for December 2003 are prepared, but in no event will be paid later than February 28, 2004.

 

	5.	 	All pre-tax, pre-corporate allocation profit and net income objectives are based upon the Company’s operations and will not include profit and income derived
from mergers, acquisitions, joint ventures, stock buybacks or other non-operating income unless specifically and individually included upon completion of the transaction. 

 

	6.	 	The benefit plans, as referenced in Section 7(i), shall include insurance plans based upon eligibility pursuant to the plans. If the insurance plans do not provide
for continued participation, the continuation of benefits shall be pursuant to COBRA. In the event Employee’s benefits continue pursuant to COBRA and Employee accepts new employment during the consulting term, Employee may continue benefits
thereafter to the extent allowed under COBRA. In no event shall benefits plans include the 401K Plan or the 1996 Stock Incentive Plan. 

 

	
	 By:
	 	 /s/    MARK LAVIN

	 	 	 Employee—Mark V. LavinEmployment Agreement between the Company and Steven M. Stangl

 
Exhibit 10.13

 
[WEST LOGO TO APPEAR HERE] 
 

	 To:
	 	 Steven M. Stangl
	 	 
	 From:
	 	 Nancee R. Berger
	 	 
	 Date:
	 	 February 10, 2003
	 	 
	 	 	 	 	 
	 Re:
	 	 2003 Compensation Plan
	 	 

 
Your 2003 compensation plan (“Plan Year”) for your employment as President for West Interactive Corporation (the “Company”) is as follows: 
 

	1.	 	Your base salary will be $200,000. Should you elect to voluntarily terminate your employment, you will be compensated for your services through the date of your
actual termination per your Employment Agreement. 

 

	2.	 	The rate factors used to calculate your pre-tax, pre-corporate allocation profit bonus are being revised according to the schedule below. You are eligible to receive
a quarterly performance bonus based on each quarter’s pre-tax, pre-corporate allocation profit growth when compared to the same quarter the previous year. A negative differential will result in a loss carry forward to be applied to future bonus
calculations. The bonus will be calculated by multiplying the year-to-date pre-tax, pre-corporate allocation profit differential times the rate factor from the table below minus bonuses paid year-to-date for the respective calendar year.

 
Rate Factor

.014 
 

	3.	 	In addition, if West Corporation achieves 2003 net income of $.05 per share greater than its stated expected 2003 EPS, you will be eligible to receive an additional
one-time bonus of $50,000. You will be paid the amount due for the quarterly bonus within thirty (30) days after the financial statements for December 2003 are prepared, but in no event will be paid later than February 28, 2004.

	

	4.	 	All pre-tax profit and net income objectives are based upon the Company’s operations and will not include profit and income derived from mergers, acquisitions,
joint ventures, stock buy backs or other non-operating income unless specifically and individually included upon completion of the transaction. 

 

	5.	 	The benefit plans, as referenced in Section 7(i), shall include insurance plans based upon eligibility pursuant to the plans. If the insurance plans do not provide
for continued participation, the continuation of benefits shall be pursuant to COBRA. In the event Employee’s benefits continue pursuant to COBRA and Employee accepts new employment during the consulting term, Employee may continue benefits
thereafter to the extent allowed under COBRA. In no event shall benefits plans include the 401K Plan or the 1996 Stock Incentive Plan. 

 

	
	 By:
	 	 /s/    STEVEN M. STANGL

	 	 	 Employee—Steven M. StanglEmployment Agreement between the Company and Michael S. Sturgeon

Exhibit 10.14 
 
[WEST LOGO TO APPEAR HERE] 
 

	 To:
	 	 Mike M. Sturgeon
	 	 
	 From:
	 	 Nancee R. Berger
	 	 
	 Date:
	 	 February 10, 2003
	 	 
	 	 	 	 	 
	 Re:
	 	 2003 Compensation Plan
	 	 

 
Your 2003 compensation plan (“Plan Year”) for your employment as Executive Vice President, Sales & Marketing for West Corporation (the “Company”) is as follows: 
 

	1.	 	Your base salary will be $190,000. Should you elect to voluntarily terminate your employment, you will be compensated for your services through the date of your
actual termination per your Employment Agreement. 

 

	2.	 	You will be eligible to receive a monthly performance bonus based on the Company’s 2003 revenue growth. This monthly bonus will be calculated by multiplying
year-to-date revenue growth times the incentive factors indicated below. A negative calculation at the end of any given month will result in a loss carry forward to be applied to the next monthly bonus calculation. All bonuses will be paid within 30
days of the end of the month. 

 
Rate Factor 
.0023 
 

	3.	 	All objectives are based upon the Company’s operations and will not include revenue derived from mergers, acquisitions, joint ventures, stock buy backs or other
non-operating income unless specifically and individually included upon completion of the transaction. 

 

	4.	 	The benefit plans, as referenced in Section 7(i), shall include insurance plans based upon eligibility pursuant to the plans. If the insurance plans do not provide
for continued participation, the continuation of benefits shall be pursuant to COBRA. In the event Employee’s benefits continue pursuant to COBRA and Employee accepts new employment during the consulting term, Employee may continue benefits
thereafter to the extent allowed under COBRA. In no event shall benefits plans include the 401K Plan or the 1996 Stock Incentive Plan. 

 

	
	 By:
	 	 /s/    MIKE M. STURGEON

	 	 	 Employee—Mike M. SturgeonEmployment Agreement between the Company and Jon R. (Skip) Hanson

 
Exhibit 10.15

 
[WEST LOGO TO APPEAR HERE] 
 

	 To:
	 	 Jon R. Hanson
	 	 
	 From:
	 	 Nancee R. Berger
	 	 
	 Date:
	 	 February 10, 2003
	 	 
	 	 	 	 	 
	 Re:
	 	 2003 Compensation Plan
	 	 

 
Your 2003 compensation plan (“Plan Year”) for your employment as Executive Vice President, Chief Administrative Officer for West Corporation (the “Company”) is as follows:

 

	1.	 	Your base salary will be $175,000. Should your employment terminate before the end of the year, you will be compensated for your services through the date of your
actual termination per your Employment Agreement. 

 

	2.	 	You may also receive additional bonuses pursuant to Paragraph 3 of your Employment Agreement. You will be eligible to receive a bonus based upon the Company’s
profit growth (“Growth Bonus”). The Company intends to calculate this Growth Bonus as follows: 

 

	 	a)	 	Each quarter’s cumulative Plan Year Net Income Before Tax (“NIBT”) will be compared to the cumulative Prior Year NIBT. The difference is defined as
the PTI Growth. 

 

	 	b)	 	The factor of .00674542 (“Growth Factor”) will be multiplied by the cumulative PTI Growth. 

 

	 	c)	 	The product of the Growth Factor and cumulative PTI Growth is the PTI Bonus. If the PTI Bonus is positive, 50% of the PTI Bonus, less any paid amount for prior
quarter Growth Bonuses, will be paid to you for the first three quarters of the Plan Year. If the cumulative PTI Bonus is positive for the Plan Year, 100% of the Growth Bonus, less any previously paid Growth Bonuses, will be paid to you. However, in
no event will the cumulative Growth Bonus for the Plan Year exceed $210,000. 

 

	 	d)	 	In the event the PTI Bonus is negative at the end of the Plan Year, such negative amount will be carried over to the following Plan Year to reduce future PTI
Bonuses, but only to the extent such PTI Bonus was paid. 

 

	3.	 	All profits are based upon the Company’s operations and will not include profit and income derived from mergers, acquisitions, joint ventures, stock buybacks,
other non-operating income or loss, or financing changes associated with such events unless elected to be included by the Company. 

 

	4.	 	The benefit plans, as referenced in Section 7(i) of your employment agreement, shall include insurance plans based upon eligibility pursuant to the plans. If the
insurance plans do not provide for continued participation, the continuation of benefits shall be pursuant to COBRA. In the event benefits continue pursuant to COBRA and employee accepts new employment during the consulting term, employee may
continue benefits thereafter to the extent allowed under COBRA. In no event shall benefit plans include the 401(k) plan or the 1996 Stock Incentive Plan. 

 

	
	 By:
	 	 /s/    JON R. HANSON

	 	 	 Employee—Jon R. Hanson

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