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                                                                  EXECUTION COPY

                                                                 EXHIBIT 10.2(b)

                           FIRST AMENDED AND RESTATED
                            MUTUAL SERVICES AGREEMENT

         THIS FIRST AMENDED AND RESTATED MUTUAL SERVICES AGREEMENT (this
"Agreement") is made as of the 21st day of December, 2000 by and between Charter
Communications, Inc., a Delaware corporation ("CCI"), Charter Investment, Inc.,
a Delaware corporation ("CII"), and Charter Communications Holding Company, LLC,
a Delaware limited liability company ("CCHC").

                                    RECITALS

         A.   CII and CCI are parties to that certain Mutual Services Agreement
              dated as of [November 12], 1999, as amended by Amendment No. 1 to
              the Mutual Services Agreement by and between CCI and CII, dated as
              of June 30, 2000 (as so amended, the "Original Agreement")
              providing for among other things the availability of officers and
              employees of each of CCI and CII to the other to provide certain
              services.

         B.   CCI is the sole manager of CCHC. CCI is a party to a series of
              Management Agreements, including with CCHC, pursuant to which it
              manages the Cable Systems owned by the subsidiaries of CCHC (the
              "Cable Systems").

         C.   The parties intend that the common law employees of CII shall
              become the common law employees of CCHC on or about January 1,
              2001.

         D.   CCI and CII desire to amend and restate in its entirety the
              Original Agreement in order to add CCHC as a party and to effect
              certain other changes as necessary to reflect the transfer of
              employees described in recital C and to maintain the services
              necessary to operate the Cable Systems.

         NOW, THEREFORE, in consideration of the mutual covenants and agreements
contained herein, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto hereby agree as
follows:

         1.   Services. Each of the parties hereto agrees to provide such rights
and services to the one or both of the others as may be reasonably requested in
order for CCI to manage CCHC and to manage and operate the Cable Systems,
including but not limited to:

              (a) assistance by management and employees of either party to the
other party;
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              (b) use by CCI of such office space, administrative and support
facilities and other rights and services as CCI may reasonably request; and

              (c) review, consultation and advice by any party to any other
party with respect to the management and operations of the Cable Systems.

         2.   Term. The term of this Agreement shall be until November 12, 2009,
commencing on the Effective Date. This Agreement may be terminated at any time
by any of the parties upon thirty days' written notice to the other parties.

         3.   Effective Date. This Agreement shall become effective only upon
the date of transfer of CII's employees to CCHC (the "Effective Date").

         4.   Payments. CCHC may request reimbursement by CCI of all or any
portion of expenses and costs incurred with respect to the services provided
hereunder, including without limitation, wages, salaries, payroll taxes and
other labor costs. CCI will promptly reimburse any such requested amounts.

         5.   Indemnity. Each party shall indemnify and hold harmless the other
party and its directors, officers and employees from and against any and all
claims that may be made against any of them in connection with this Agreement
except due to its or their gross negligence or willful misconduct.

         6.   Notices. All notices, demands, requests or other communications
required or that may be given under this Agreement shall be in writing and shall
be given to the other party by personal delivery, overnight air courier (with
receipt signature) or facsimile transmissions (with confirmation of
transmission) sent:

                   If to CII:

                   Charter Investment, Inc.
                   12444 Powerscourt Drive, Suite 400
                   St. Louis, Missouri 63131
                   Attention: Jerald L. Kent
                   Fax: 314-965-8793

                   If to CCI:

                   Charter Communications, Inc.
                   12444 Powerscourt Drive, Suite 400
                   St. Louis, Missouri 63131
                   Attention: Jerald L. Kent
                   Fax: 314-965-8793
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                   If to CCHC:

                   Charter Communications Holding Company, LLC
                   12444 Powerscourt Drive, Suite 400
                   St. Louis, Missouri 63131
                   Attention: Jerald L. Kent
                   Fax: 314-965-8793

         7.   Governing Law. This Agreement and the rights and obligations of
the parties hereunder and the persons subject hereto shall be governed by, and
construed and interpreted in accordance with, the laws of the State of New York,
without giving effect to the choice of law principals thereof.

         8.   Further Assurances. Each of the parties to this Agreement agrees
to execute and deliver such other documents and to take such other action as may
be necessary or convenient to consummate the purposes and subject matter of this
Agreement.

                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]
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         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed as of the day and year first above written and effective as of the
Effective Date.

                                       CHARTER INVESTMENT, INC.,
                                       a Delaware corporation

                                       By: /s/ Curtis S. Shaw
                                           -------------------------------
                                            Name:  Curtis S. Shaw
                                            Title: Senior Vice President,
                                                   General Counsel and
                                                   Secretary

                                       CHARTER COMMUNICATIONS, INC.,
                                       a Delaware corporation

                                       By: /s/ Curtis S. Shaw
                                           -------------------------------
                                            Name:  Curtis S. Shaw
                                            Title: Senior Vice President,
                                                   General Counsel and
                                                   Secretary

                                       CHARTER COMMUNICATIONS
                                       HOLDING COMPANY, LLC,
                                       a Delaware limited liability company

                                       By: /s/ Curtis S. Shaw
                                           -------------------------------
                                            Name:  Curtis S. Shaw
                                            Title: Senior Vice President,
                                                   General Counsel and
                                                   Secretary<PAGE>   1
                                                                    EXHIBIT 10.3

                              CONSULTING AGREEMENT

         This CONSULTING AGREEMENT made and entered into as of the 31st day of
December, 2000, by and between Vulcan Ventures Incorporated, a Washington
corporation ("Vulcan"), Charter Communications, Inc., a Delaware corporation
("CCI"), and Charter Communications Holding Company, LLC, a Delaware limited
liability company ("Charter Holdco"). CCI, Charter Holdco and their present and
future subsidiaries and affiliates are referred to herein collectively as the
"Companies."

                                    RECITALS

         A. Vulcan has certain knowledge and experience in evaluating,
negotiating and implementing Acquisitions (as herein defined).

         B. The Companies desire to avail themselves of Vulcan's expertise for
the benefit of the Companies on the terms and conditions set forth herein.

         C. Vulcan is willing to render services to the Companies in connection
with Acquisitions on the terms and conditions set forth herein.

         NOW, THEREFORE, in consideration of the promises and the mutual
covenants herein contained and for other good and valuable consideration, the
receipt and sufficiency of which are hereby acknowledged, the parties agree as
follows:

              1. Retention of Vulcan.

                   a. Subject to the terms and conditions of this Agreement, the
Companies hereby retain Vulcan, and Vulcan hereby agrees to render services to
the Companies as a consultant in respect of all Acquisitions made by any of the
Companies; and

                   b. Vulcan shall at all times be and conduct itself as an
independent contractor in respect of the Companies, and shall not, under any
circumstances, create or purport to create any obligation on behalf of the
Companies.

              2. Duties of Vulcan. Vulcan shall provide advisory, financial and
other consulting services with respect to acquisitions of the business, assets
or stock (whether by merger or otherwise) of other companies by any of the
Companies ("Acquisitions"). Such services for the Companies shall include
participation in the evaluation, negotiation and implementation of Acquisitions
as requested by the Companies.
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              3. Fees. As consideration for Vulcan's services hereunder, the
Companies shall pay to Vulcan with respect to each Acquisition made by any of
the Companies during the term hereof a fee equal to one percent (1%) of the
aggregate enterprise value of each such Acquisition, payable in cash at the
closing of each such Acquisition (or, if payable with respect to any contingent
portion of the aggregate consideration, payable when such contingent payment is
made). For purposes of determining the enterprise value of an Acquisition, such
value shall be deemed to include all cash paid together with the value of any
non-cash consideration (including securities and the value of any assets
exchanged for assets being acquired) and the amount of any indebtedness and
other liabilities assumed, by operation of law or otherwise, in connection with
the Acquisition.

              4. Expenses. All reasonable out-of-pocket expenses incurred by
Vulcan in connection with its services hereunder shall be borne by the Companies
or reimbursed to Vulcan.

              5. Duration. This Agreement shall become effective as of the date
hereof and shall continue in effect until December 31, 2001, but this agreement
shall automatically renew for successive one year terms unless written notice of
termination is given by the Companies to Vulcan at the direction of members of
the Board of Directors who would be entitled to approve this Agreement at the
time such notice is given or by Vulcan to the Companies, in each case at least
120 days prior to the close of the then current one-year period.

              6. Notices. All notices relating to this Agreement shall be in
writing and shall be addressed to the other party at its address stated below,
or to such changed address as such other party may have given by notice. All
notice shall be effective upon receipt:

              If to VULCAN:

              VULCAN VENTURES INCORPORATED
              505 Union Station
              505 Fifth Avenue South, Suite 900
              Seattle, WA  98104
              Attn: William D. Savoy, President
              Telephone:  206 342 2000
              Facsimile:   206 342 3000

              If to CCI:

              CHARTER COMMUNICATIONS, INC.
              12444 Powerscourt Drive, Suite 100
              St. Louis, MO 63131
              Attn: Jerald Kent, President

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              Telephone:  314 965 0555
              Facsimile:  314 965 8793

              If to Charter Holdco:

              CHARTER COMMUNICATIONS HOLDING COMPANY, LLC
              c/o Charter Communications, Inc.
              12444 Powerscourt Drive, Suite 100
              St. Louis, MO 63131
              Attn: Jerald Kent, President
              Telephone:  314 965 0555
              Facsimile:  314 965 8793

              7. Binding Effect; Assignability. This Agreement shall be binding
upon and shall inure to the benefit of the parties hereto and their respective
successors. This Agreement and the rights and obligations hereunder shall not be
assignable or delegable by the parties hereto other than to their affiliates.

              8. Indemnification. CCI and Charter Holdco agree, severally but
not jointly, to indemnify and hold harmless Vulcan, the officers, directors and
stockholders of Vulcan and its agents, employees and affiliates from and against
all claims, actions or demands that arise out of this Agreement and the services
provided hereunder or in connection herewith and any expenses (including
reasonable attorneys' fees), losses or damages resulting from such claims,
actions and demands, including amounts paid in settlement or compromise thereof;
provided, however, that this indemnity shall not extend to the conduct of such
indemnified parties not undertaken in good faith and in a manner reasonably
believed to be in or not opposed to the best interests of the Companies.

              9. Entire Agreement. This Agreement sets forth the entire
agreement between the parties relating to the subject matter hereof. None of the
terms, covenants or conditions hereof may be waived or amended except by a
written instrument signed by the party to be charged therewith.

              10. Governing Law. This Agreement shall be governed in all
respects by the laws of the State of Delaware.

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         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date first set forth above.

                                       VULCAN VENTURES INCORPORATED,
                                       a Washington corporation

                                       By: ________________________
                                       Name:
                                       Title:

                                       CHARTER COMMUNICATIONS
                                       HOLDING COMPANY, LLC,
                                       a Delaware limited liability company

                                       By: ________________________
                                       Name:
                                       Title:

                                       CHARTER COMMUNICATIONS, INC.,
                                       a Delaware corporation

                                       By: ________________________
                                       Name:
                                       Title:

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