Document:

EX-10.11.1

 Exhibit 10.11.1 

FIRST AMENDMENT TO CREDIT AGREEMENT AND WAIVER 

This First Amendment to Credit Agreement and Waiver (this “Agreement”) is dated and effective as of April 28,
2016 by and among DOCUSIGN, INC., a Delaware corporation (the “Borrower”), DOCUSIGN INTERNATIONAL, INC., a Delaware corporation (“DS International”), CARTAVI, LLC, a Delaware
limited liability company (“Cartavi”, and together with DS International, each a “Guarantor” and collectively, the “Guarantors”), the several banks and other financial
institutions or entities party to the Credit Agreement (as defined below) as a “Lender” (each a “Lender” and, collectively, the “Lenders”), SILICON VALLEY BANK
(“SVB”), as administrative agent and collateral agent for the Lenders (in such capacities, the “Administrative Agent”), SVB, as the Issuing Lender (as defined in the Credit Agreement
referred to below), and SVB, as the Swingline Lender (as defined in the Credit Agreement referred to below). All capitalized terms used herein and not otherwise defined shall have the same meaning herein as in the Credit Agreement referred to
below. 
 W I T N E S S E T H: 

WHEREAS, the Borrower, the Lenders and SVB are party to that certain Credit Agreement dated as of May 8, 2015 (as amended, modified,
supplemented or restated and in effect from time to time, the “Credit Agreement”); 
 WHEREAS, the Loan Parties
acknowledge that an Event of Default has arisen under Section 8.1(c) of the Credit Agreement as a result of the Borrower’s failure to comply with the minimum Consolidated Adjusted EBITDA covenant set forth in Section 7.1(b) of the
Credit Agreement for the six-month period ending January 31, 2016 (the “Existing Default”); 

WHEREAS, as a consequence of the occurrence and continuation of the Existing Default, the Administrative Agent and the Lenders are entitled to
exercise certain rights and remedies under and pursuant to certain of the Loan Documents; and 
 WHEREAS, the Loan Parties have requested
that the Administrative Agent and the Lenders waive the Existing Default and modify and amend certain terms and conditions of the Credit Agreement, and the Administrative Agent and the Lenders have agreed to do so, subject to the terms and
conditions contained herein. 
 NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows: 
 1. Capitalized Terms. All capitalized terms used herein and not otherwise
defined shall have the same meaning herein as in the Credit Agreement. 
 2. Estoppel. Acknowledgement and Reaffirmation. The Loan
Parties hereby (a) acknowledge the existence of the Existing Default, (b) acknowledge (i) their Obligations under the Credit Agreement and the other Loan Documents and acknowledge that such Obligations are not subject to any credit,
offset, defense, claim, counterclaim or adjustment of any kind (and, to the extent any Loan Party has any credit, offset, defense, claim, counterclaim or adjustment, the same is hereby waived by each such Loan Party), and (ii) that as of the
close of business on April 

 
27, 2016, the aggregate outstanding principal amount of the Loans is $0.00 and the aggregate undrawn amount of all Letters of Credit is $7,974,632.91, (c) acknowledge that the Loan Documents
executed by the Loan Parties are legal, valid and binding obligations enforceable against the Loan Parties in accordance with their respective terms, except as such enforceability may be limited by applicable bankruptcy, insolvency, reorganization
or other similar laws affecting the enforcement of creditors’ rights generally and general principles of equity (whether considered in an action of law or in equity), (d) reaffirm that each of the Liens created and granted in or pursuant to the
Credit Agreement and the other Loan Documents is valid and subsisting, (e) acknowledge that this Agreement shall in no manner impair or otherwise adversely affect such Obligations or Liens and (f) acknowledge that prior to executing this
Agreement, the Loan Parties consulted with and had the benefit of advice of legal counsel of their own selection and have relied upon the advice of such counsel, and in no part upon the representations or advice of the Administrative Agent, any
Lender or any counsel to the Administrative Agent, or any Lender concerning the legal effects of this Agreement or any provision hereof. 

3. Amendments to the Credit Agreement. 
  

	 	(a)	Amendments to Section 1.1 of the Credit Agreement. 

  

	 	(i)	The definition of “Defaulting Lender” is hereby amended by deleting “or” immediately after clause (d)(i) thereof, and inserting, “or (iii) become the become the subject of a Bail-In Action” immediately after clause (d)(ii) thereof. 

  

	 	(ii)	The definition of “Change of Control” is hereby amended by deleting “(excluding, in the case of both clause (ii) and clause (iii), any individual whose initial nomination for, or assumption of office
as, a member of that board or equivalent governing body occurs as a result of an actual or threatened solicitation of proxies or consents for the election or removal of one or more directors by any person or group other than a solicitation for the
election of one or more directors by or on behalf of the board of directors)”. 

  

	 	(iii)	The following new definitions are hereby added in the appropriate alphabetical order: 

““Bail-In Action”: the exercise of any Write-Down and Conversion
Powers by the applicable EEA Resolution Authority in respect of any liability of an EEA Financial Institution.” 
 ““Bail-In Legislation”: with respect to any EEA Member Country implementing Article 55 of Directive 2014/59/EU of the European Parliament and of the Council of the European Union, the implementing law for
such EEA Member Country from time to time which is described in the EU Bail-In Legislation Schedule.” 

  
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 ““EEA Financial Institution”: (a) any credit institution or
investment firm established in any EEA Member Country which is subject to the supervision of an EEA Resolution Authority, (b) any entity established in an EEA Member Country which is a parent of an institution described in clause (a) of
this definition, or (c) any financial institution established in an EEA Member Country which is a Subsidiary of an institution described in clauses (a) or (b) of this definition and is subject to consolidated supervision with its
parent.” 
 ““EEA Member Country”: any of the member states of the European Union, Iceland, Liechtenstein,
and Norway.” 
 ““EEA Resolution Authority”: any public administrative authority or any person entrusted
with public administrative authority of any EEA Member Country (including any delegee) having responsibility for the resolution of any EEA Financial Institution.” 

““EU Bail-In Legislation Schedule”: the EU
Bail-In Legislation Schedule published by the Loan Market Association (or any successor Person), as in effect from time to time.” 

““Write-Down and Conversion Powers”: with respect to any EEA Resolution Authority, the write-down and conversion
powers of such EEA Resolution Authority from time to time under the Bail-In Legislation for the applicable EEA Member Country, which write-down and conversion powers are described in the EU Bail-In Legislation Schedule.” 
  

	 	(b)	Amendment to Section 2.24 of the Credit Agreement. Section 2.24(a)(iv) of the Credit Agreement is hereby amended by amending and restating the last sentence thereof as follows:

 “Subject to Section 10.22, no reallocation hereunder shall constitute a waiver or release of
any claim of any party hereunder against a Defaulting Lender arising from that Lender having become a Defaulting Lender, including any claim of a non-Defaulting Lender as a result of such non-Defaulting Lender’s increased exposure following such reallocation.” 

  
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	 	(c)	Amendment to Section 7.1 of the Credit Agreement. Section 7.1(b) of the Credit Agreement is hereby amended and restated in its entirety as follows: 

“(b) Minimum Consolidated Adjusted EBITDA. Permit Consolidated Adjusted EBITDA for any trailing
six-month period specified below to be less than the correlative amount specified below: 
  

					
	 Six-Month Period Ending
	  	Minimum Consolidated Adjusted
EBITDA	 
	 April 30, 2016
	  	$	(80,000,000	) 
	 July 31, 2016
	  	$	(80,000,000	) 
	 October 31, 2016
	  	$	(67,500,000	) 
	 January 31, 2017 and the last day of each fiscal quarter thereafter (subject to the following
paragraph)
	  	$	(50,000,000	) 

 Promptly after the receipt by the Administrative Agent of the Projections required to be delivered within 45
days after the fiscal year ending January 31, 2017 pursuant to Section 6.2(c), the Lenders agree to review such Projections for the purpose of re-setting the Minimum Consolidated
Adjusted EBITDA covenant for the periods tested in fiscal years 2017 and 2018 set forth in this Section 7.1(b); provided that (i) any such updated covenant levels must be agreed to in writing (which agreement in
writing may be evidenced via e-mail) by the Required Lenders in their sole discretion (after consultation with the Borrower) exercised in good faith in a commercially reasonable manner, and until any such
determination, the covenant levels shall remain unchanged, (ii) upon determination of any updated covenant levels by the Required Lenders and notice thereof by the Administrative Agent to the Borrower, and notwithstanding any provision herein
to the contrary, including, without limitation, Section 10.1, this Agreement shall automatically be amended to give effect to such updated covenant levels, (iii) without limiting clause (ii), the Borrower hereby agrees
to enter into at the request of the Administrative Agent and at the sole cost of the Borrower, any amendments to this Agreement and the other Loan Documents or furnish any acknowledgements of such updated covenant levels, in each case, that the
Administrative Agent reasonably requests to evidence any amendment to this Agreement required pursuant to this paragraph, and (iv) notwithstanding any provision to the contrary herein, in the event that the Borrower objects to any updated
covenant levels determined by the Required Lenders pursuant to clause (i) of this paragraph or otherwise fails to comply with provisions of clause (iii) of this paragraph, at the option of the Required Lenders, the Total Revolving
Commitments shall terminate and the Obligations shall immediately become due.” 

  
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	 	(d)	Amendment to Article X of the Credit Agreement. The following new Section 10.22 is hereby inserted into the Credit Agreement immediately after Section 10.21 thereof: 

“10.22 Acknowledgement and Consent to Bail-In of EEA Financial Institutions.
Notwithstanding anything to the contrary in this Agreement or in any other Loan Document, each party hereto acknowledges that any liability of any EEA Financial Institution arising under any Loan Document, to the extent such liability is
unsecured, may be subject to the write-down and conversion powers of an EEA Resolution Authority and agrees and consents to, and acknowledges and agrees to be bound by: 

(a) the application of any Write-Down and Conversion Powers by an EEA Resolution Authority to any such liabilities arising
hereunder which may be payable to it by any party hereto that is an EEA Financial Institution; and 
 (b) a conversion of
all, or a portion of, such liability into Equity Interests in such EEA Financial Institution, its parent undertaking, or a bridge institution that may be issued to it or otherwise conferred on it, and that such Equity Interests will be accepted by
it in lieu of any rights with respect to any such liability under this Agreement or any other Loan Document; or 
 (c) the
variation of the terms of such liability in connection with the exercise of the write-down and conversion powers of any EEA Resolution Authority.” 

4. Waiver and Consent. Subject to the execution and delivery of this Agreement and the satisfaction of the conditions precedent
specified herein, the Administrative Agent and the Required Lenders hereby waive the Existing Default. The waiver set forth in this Agreement shall be effective only to the extent specifically set forth herein and shall not (a) be construed as
a consent to or waiver of any other provision of the Credit Agreement or as a consent to or waiver of any other breach, Default or Event of Default under the Credit Agreement or the other Loan Documents, (b) affect the right of the Lenders to
demand compliance by the Loan Parties with all terms and conditions of the Credit Agreement and the other Loan Documents, (c) be deemed a consent to or waiver of any transaction or future action on the part of the Loan Parties requiring any
Lender’s consent or approval under the Credit Agreement or the other Loan Documents, or (d) except as consented to hereby or waived hereunder, be deemed or construed to be a consent, waiver or release of, or a limitation upon, the
Administrative Agent’s or the Lenders’ exercise of any rights or remedies under the Credit Agreement or any other Loan Document, whether arising as a consequence of any Default or Event of Default which may now exist or otherwise, all such
rights and remedies hereby being expressly reserved. 

  
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 5. Conditions Precedent to Effectiveness. This Agreement shall not be effective until each
of the following conditions precedent has been fulfilled prior to or concurrently herewith, each to the satisfaction of the Administrative Agent and the Required Lenders (such date, the “Agreement Effective Date”): 

 

	 	(a)	This Agreement shall have been duly executed and delivered by the Loan Parties, the Administrative Agent and the Required Lenders. 

  

	 	(b)	All necessary consents and approvals to this Agreement shall have been obtained. 

  

	 	(c)	The Administrative Agent shall have received updated lien searches and good standing certificates with respect to each Loan Party in form and substance satisfactory to the Administrative Agent. 

 

	 	(d)	After giving effect to this Agreement, no Default or Event of Default shall have occurred and be continuing. 

  

	 	(e)	Immediately after giving effect to this Agreement, the representations and warranties herein and in the Credit Agreement and the other Loan Documents shall be true and correct in all material respects on and as of the
date hereof, as though made on such date (except to the extent that (i) such representations and warranties relate solely to an earlier date, in which case such representations and warranties shall have been true and correct in all material
respects as of such earlier date, or (ii) such representations and warranties are qualified by materiality in the text thereof, in which case they shall be true and correct in all respects). 

 

	 	(f)	The Administrative Agent shall have received all amounts required to be paid pursuant to Section 7 of this Agreement. 

  

	 	(g)	All other documents and legal matters in connection with this Agreement shall have been delivered, executed, or recorded and shall be in form and substance reasonably satisfactory to the Administrative Agent and the
Required Lenders. 

 6. Representations and Warranties. Each Loan Party hereby represents and warrants to the
Administrative Agent and the Lenders as follows: 
  

	 	(a)	It has all requisite power and authority to enter into this Agreement and to carry out the transactions contemplated hereby. 

  

	 	(b)	The execution, delivery, and performance of this Agreement (i) have been duly authorized by all necessary organizational action, and (ii) do not and will not (A) violate any material Requirement of Law binding
on it or its Subsidiaries, (B) violate any material Contractual Obligation of it or its Subsidiaries, (C) 

  
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result in or require the creation or imposition of any Lien upon any properties or assets of any Group Member pursuant to any Requirement of Law or any such Contractual Obligation, other than
Liens created by the Security Documents and Liens permitted by Section 7.3 of the Credit Agreement, or (D) require any approval of any Group Member’s interestholders or any approval or consent of any Person under any material
Contractual Obligation of any Group Member, other than consents or approvals that have been obtained or made and that are still in force and effect. 

  

	 	(c)	No material authorization or material approval by, and no notice to or filing with, a Governmental Authority is required in connection with the due execution, delivery and performance by it of this Agreement, other than
authorizations or approvals that have been obtained or made and that are still in force and effect. 

  

	 	(d)	This Agreement is, and each other Loan Document to which it is or will be a party, when executed and delivered by each Loan Party that is a party thereto, will be the legally valid and binding obligation of such Loan
Party, enforceable against such Loan Party in accordance with its respective terms, except as enforcement may be limited by equitable principles or by bankruptcy, insolvency, reorganization, moratorium or similar laws relating to or limiting
creditors’ rights generally. 

  

	 	(e)	No injunction, writ, restraining order, or other order of any nature prohibiting, directly or indirectly, the consummation of the transactions contemplated herein has been issued and remains in force by any Governmental
Authority against any Group Member. 

  

	 	(f)	Immediately after giving effect to this Agreement, no Default or Event of Default has occurred and is continuing as of the date of the effectiveness of this Agreement. 

 

	 	(g)	After giving effect to this Agreement, the representations and warranties set forth in this Agreement, the Credit Agreement and the other Loan Documents to which it is a party are true and correct in all material
respects on and as of the date hereof, as though made on such date (except to the extent that (i) such representations and warranties relate solely to an earlier date, in which case such representations and warranties shall have been true and
correct in all material respects as of such earlier date or (ii) such representations and warranties are qualified by materiality in the text thereof, in which case they shall be true and correct in all respects). 

  
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 7. Payment of Costs and Fees. 

 

	 	(a)	The Borrower shall pay to the Administrative Agent all reasonable costs, out-of-pocket expenses, and fees and charges of every kind in
connection with the preparation, negotiation, execution and delivery of this Agreement and any documents and instruments relating hereto (which costs include, without limitation, the reasonable fees and expenses of any attorneys retained by the
Administrative Agent). 

  

	 	(b)	On the Agreement Effective Date, the Borrower agrees to pay to the Administrative Agent, for the account of each Lender who has executed this Agreement, an amendment fee equal to 0.075% of the Revolving Commitment of
such Lender. 

 8. Choice of Law. This Agreement and the rights of the parties hereunder, shall be determined under,
governed by, and construed in accordance with the laws of the State of New York. The provisions of Section 10.13 and 10.14 of the Credit Agreement are hereby incorporated mutatis mutandis. 

9. Counterpart Execution. This Agreement may be executed in any number of counterparts, all of which when taken together shall
constitute one and the same instrument, and any of the parties hereto may execute this Agreement by signing any such counterpart. Delivery of an executed counterpart of this Agreement by telefacsimile or other electronic method of transmission shall
be equally as effective as delivery of an original executed counterpart of this Agreement. Any party delivering an executed counterpart of this Agreement by telefacsimile or other electronic method of transmission also shall deliver an original
executed counterpart of this Agreement, but the failure to deliver an original executed counterpart shall not affect the validity, enforceability, and binding effect of this Agreement. 

10. Effect on Loan Documents. 
  

	 	(a)	The Credit Agreement and each of the other Loan Documents, as amended hereby, shall be and remain in full force and effect in accordance with their respective terms and hereby are ratified and confirmed in all respects.
The execution, delivery, and performance of this Agreement shall not operate, except as expressly set forth herein, as a modification or waiver of any right, power, or remedy of the Administrative Agent or any Lender under the Credit Agreement or
any other Loan Document. The consents, modifications and other agreements herein are limited to the specifics hereof (including facts or occurrences on which the same are based), shall not apply with respect to any facts or occurrences other than
those on which the same are based, shall not excuse any non-compliance with the Loan Documents, and shall not operate as a consent or waiver to any matter under the Loan Documents. 

 

	 	(b)	To the extent that any terms and conditions in any of the Loan Documents shall contradict or be in conflict with any terms or conditions of the Credit Agreement, after giving effect to this Agreement, such terms and
conditions are hereby deemed modified or amended accordingly to reflect the terms and conditions of the Credit Agreement as modified or amended hereby. 

  
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	 	(c)	This Agreement is a Loan Document. 

  

	 	(d)	Upon and after the Agreement Effective Date, each reference in the Credit Agreement to “this Agreement”, “hereunder”, “herein”, “hereof” or words of like import referring to the
Credit Agreement, and each reference in the other Loan Documents to “the Credit Agreement”, “thereunder”, “therein”, “thereof” or words of like import referring to the Credit Agreement, shall mean and be a
reference to the Credit Agreement as modified and amended hereby. 

  

	 	(e)	Unless the context of this Agreement clearly requires otherwise, references to the plural include the singular, references to the singular include the plural, the terms “includes” and “including” are
not limiting, and the term “or” has, except where otherwise indicated, the inclusive meaning represented by the phrase “and/or”. 

11. Entire Agreement. This Agreement, and terms and provisions hereof, the Credit Agreement and the other Loan Documents constitute the
entire understanding and agreement between the parties hereto with respect to the subject matter hereof and supersedes any and all prior or contemporaneous amendments or understandings with respect to the subject matter hereof, whether express or
implied, oral or written. 
 12. Release of Claims. 
  

	 	(a)	Each Loan Party hereby absolutely and unconditionally releases and forever discharges the Administrative Agent, each Lender, and any and all participants, parent corporations, subsidiary corporations, affiliated
corporations, insurers, indemnitors, successors and assigns thereof, together with all of the present and former directors, officers, agents, attorneys and employees of any of the foregoing (each, a “Releasee” and collectively, the
“Releasees”), from any and all claims, demands or causes of action of any kind, nature or description, whether arising in law or equity or upon contract or tort or under any state or federal law or otherwise (each, a “Claim” and
collectively, the “Claims”), which such Loan Party has had, now has or has made claim to have against any such person for or by reason of any act, omission, matter, cause or thing whatsoever arising from the beginning of time to and
including the date of this Agreement which relates directly or indirectly, to the Credit Agreement or any other Loan Document, whether such claims, demands and causes of action are matured or unmatured or known or unknown, except for the duties and
obligations set forth in this Agreement. Each Loan Party understands, acknowledges and agrees that the release set forth above may be pleaded as a full and complete defense to any Claim and may be used as a basis for an injunction against any
action, suit or other proceeding which may be instituted, prosecuted or attempted in breach of 

  
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the provisions of such release. Each Loan Party agrees that no fact, event, circumstance, evidence or transaction which could now be asserted or which may hereafter be discovered will affect in
any manner the final, absolute and unconditional nature of the release set forth above. 

 In connection with the releases set
forth above, each Loan Party expressly and completely waives and relinquishes any and all rights and benefits that it has or may ever have pursuant to Section 1542 of the Civil Code of the State of California, or any other similar provision of
law or principle of equity in any jurisdiction pertaining to the matters released herein. Section 1542 provides as follows: 
 A GENERAL
RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR. 

 

	 	(b)	Each Loan Party hereby absolutely, unconditionally and irrevocably covenants and agrees with and in favor of each Releasee that it will not sue (at law, in equity, in any regulatory proceeding or otherwise) any Releasee
on the basis of any Claim released, remised and discharged by any Loan Party pursuant to Section 12(a) above. If any Loan Party violates the foregoing covenant, the Borrower, for itself and its successors and assigns, and its present and former
members, managers, shareholders, affiliates, subsidiaries, divisions, predecessors, directors, officers, attorneys, employees, agents, legal representatives and other representatives, agrees to pay, in addition to such other damages as any Releasee
may sustain as a result of such violation, all attorneys’ fees and costs incurred by any Releasee as a result of such violation. 

13. Reaffirmation of Obligations. Each Loan Party hereby reaffirms its obligations under each Loan Document to which it is a party. Each
Loan Party hereby further ratifies and reaffirms the validity and enforceability of all of the Liens heretofore granted, pursuant to and in connection with the Guarantee and Collateral Agreement or any other Loan Document to the Administrative Agent
on behalf and for the benefit of the Lenders and the Issuing Lender, as collateral security for the obligations under the Loan Documents in accordance with their respective terms, and acknowledges that all of such Liens, and all collateral
heretofore pledged as security for such obligations, continues to be and remain collateral for such obligations from and after the date hereof. 

14. Relationship of Parties. Nothing in this Agreement shall be construed to alter the existing debtor-creditor relationship among the
Loan Parties, the Administrative Agent and the Lenders, nor is this Agreement intended to change or affect in any way the relationship among the Administrative Agent and the Lenders, on one hand, and the Loan Parties, on the other hand, to one other
than a debtor-creditor relationship. This Agreement is not intended, nor shall it be construed, to create a partnership or joint venture relationship between or among any of the parties hereto. No Person other than a party hereto is intended to be a
beneficiary hereof and no Person other than a party hereto shall be authorized to rely upon or enforce the contents of this Agreement. 

  
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 15. Further Assurances. At the Loan Parties’ expense, the Loan Parties shall execute
and deliver such additional documents and take such further action as may be reasonably requested by the Administrative Agent or any Lender to effectuate the provisions and purposes of this Agreement. 

16. Survival of Representations, Warranties and Covenants. All representations, warranties, covenants and releases of each Loan Party
made in this Agreement or any other document furnished in connection with this Agreement will survive the execution and delivery of this Agreement, and no investigation by the Administrative Agent or any Lender, or any closing, will affect the
representations and warranties or the right of the Administrative Agent and Lenders to rely upon them. 
 17. Severability. In case
any provision in this Agreement shall be invalid, illegal or unenforceable, such provision shall be severable from the remainder of this Agreement and the validity, legality and enforceability of the remaining provisions shall not in any way be
affected or impaired thereby. 
 [SIGNATURE PAGES FOLLOW] 

  
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 IN WITNESS WHEREOF, the parties hereto have
caused this Agreement to be duly executed and delivered by their proper and duly authorized officers as of the day and year first above written. 
  

			
	BORROWER:
	
	DOCUSIGN, INC.
		
	By:	 	 /s/ Michael Sheridan

	Name:	 	Michael Sheridan
	Title:	 	Chief Financial Officer
	
	GUARANTORS:
	
	DOCUSIGN INTERNATIONAL, INC.
		
	By:	 	 /s/ Vivian Macdonald

	Name:	 	Vivian Macdonald
	Title:	 	Chief Financial Officer
	
	CARTAVI, LLC
		
	By:	 	 /s/ Vivian Macdonald

	Name:	 	Vivian Macdonald
	Title:	 	Chief Financial Officer

  
 First Amendment to Credit
Agreement 

 
			
	ADMINISTRATIVE AGENT:
	
	 SILICON VALLEY BANK, as

Administrative Agent

		
	By:	 	 /s/ Tom Caramanico

	Name:	 	Tom Caramanico
	Title:	 	Vice President
	
	LENDERS:
	
	 SILICON VALLEY BANK,
 as
Issuing Lender, Swingline Lender, and as a Lender

		
	By:	 	 /s/ Tom Caramanico

	Name:	 	Tom Caramanico
	Title:	 	Vice President

  
 First Amendment to Credit
Agreement 

 
			
	 SUNTRUST BANK,
 as a
Lender

		
	By:	 	 /s/ David Bennett

	Name:	 	David Bennett
	Title:	 	Director

  
 First Amendment to Credit
Agreement 

 
			
	 COMERICA BANK,
 as a
Lender

		
	By:	 	 /s/ Dennis Rapoport

	Name:	 	Dennis Rapoport
	Title:	 	SVP

  
 First Amendment to Credit
Agreement 

 
			
	 PACIFIC WESTERN BANK,
 as a
Lender

		
	By:	 	 /s/ Adam Glick

	Name:	 	Adam Glick
	Title:	 	Senior Vice President

  
 First Amendment to Credit
Agreement 

 
			
	 BARCLAYS BANK PLC,
 as a
Lender

		
	By:	 	 /s/ Ronnie Glenn

	Name:	 	Ronnie Glenn
	Title:	 	Vice President

  
 First Amendment to Credit
AgreementEX-10.11.2

 Exhibit 10.11.2 

SECOND AMENDMENT TO CREDIT AGREEMENT AND WAIVER 

This Second Amendment to Credit Agreement and Waiver (this “Agreement”) is dated and effective as of July 28,
2017 by and among DOCUSIGN, INC., a Delaware corporation (the “Borrower”), DOCUSIGN INTERNATIONAL, INC., a Delaware corporation (“DS International”), CARTAVI, LLC, a Delaware
limited liability company (“Cartavi”, and together with DS International, each a “Guarantor” and collectively, the “Guarantors”), the several banks and other
financial institutions or entities party to the Credit Agreement (as defined below) as a “Lender” (each a “Lender” and, collectively, the “Lenders”), SILICON VALLEY BANK
(“SVB”), as administrative agent and collateral agent for the Lenders (in such capacities, the “Administrative Agent”), SVB, as the Issuing Lender (as defined in the Credit Agreement
referred to below), and SVB, as the Swingline Lender (as defined in the Credit Agreement referred to below). All capitalized terms used herein and not otherwise defined shall have the same meaning herein as in the Credit Agreement referred to
below. 
 WITNESSETH: 

WHEREAS, the Borrower, the Lenders and SVB are party to that certain Credit Agreement dated as of May 8, 2015, as amended by First
Amendment to Credit Agreement and Waiver dated as of April 28, 2016 (as the same may be further amended, modified, supplemented or restated and in effect from time to time, the “Credit Agreement”); 

WHEREAS, the Loan Parties acknowledge that Events of Default have arisen under (i) Section 8.1(c) of the Credit Agreement as a
result of the Borrower’s failure to comply with the maximum Consolidated Capital Expenditures covenant set forth in Section 7.7 of the Credit Agreement for the fiscal years ending January 31, 2016 and January 31, 2017, (ii)
Section 8.1(c) of the Credit Agreement as a result of the failure of the Borrower to notify the Administrative Agent of the Events of Default described in clause (i) above in accordance with Section 6.8(a) of the Credit Agreement, and
(iii) Section 8.1(b) of the Credit Agreement as a result of the breach of the Borrower’s representations in certain Loan Documents and certificates that no Event of Default has occurred and is continuing solely to the extent relating
to the Events of Defaults described in clauses (i) and (ii) above (the “Existing Defaults”); 
 WHEREAS, as a
consequence of the occurrence and continuation of the Existing Defaults, the Administrative Agent and the Lenders are entitled to exercise certain rights and remedies under and pursuant to certain of the Loan Documents; and 

WHEREAS, the Loan Parties have requested that the Administrative Agent and the Lenders waive the Existing Defaults and modify and amend
certain terms and conditions of the Credit Agreement, and the Administrative Agent and the Lenders have agreed to do so, subject to the terms and conditions contained herein. 

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as
follows: 
 1. Capitalized Terms. All capitalized terms used herein and not otherwise defined shall have the same meaning herein as in
the Credit Agreement. 

 2. Estoppel, Acknowledgement and Reaffirmation. The Loan Parties hereby
(a) acknowledge the existence of the Existing Defaults, (b) acknowledge (i) their Obligations under the Credit Agreement and the other Loan Documents and acknowledge that such Obligations are not subject to any credit, offset, defense,
claim, counterclaim or adjustment of any kind (and, to the extent any Loan Party has any credit, offset, defense, claim, counterclaim or adjustment, the same is hereby waived by each such Loan Party), and (ii) that as of the close of business
on July 27, 2017, the aggregate outstanding principal amount of the Loans is $0.00 and the aggregate undrawn amount of all Letters of Credit is $9,858,927.29, (c) acknowledge that the Loan Documents executed by the Loan Parties are legal, valid
and binding obligations enforceable against the Loan Parties in accordance with their respective terms, except as such enforceability may be limited by applicable bankruptcy, insolvency, reorganization or other similar laws affecting the enforcement
of creditors’ rights generally and general principles of equity (whether considered in an action of law or in equity), (d) reaffirm that each of the Liens created and granted in or pursuant to the Credit Agreement and the other Loan Documents
is valid and subsisting, (e) acknowledge that this Agreement shall in no manner impair or otherwise adversely affect such Obligations or Liens and (f) acknowledge that prior to executing this Agreement, the Loan Parties consulted with and
had the benefit of advice of legal counsel of their own selection and have relied upon the advice of such counsel, and in no part upon the representations or advice of the Administrative Agent, any Lender or any counsel to the Administrative Agent,
or any Lender concerning the legal effects of this Agreement or any provision hereof. 
 3. Amendments to the Credit Agreement. 

 

	 	(a)	Amendment to Section 7.1 of the Credit Agreement. Section 7.1(b) of the Credit Agreement is hereby amended and restated in its entirety as follows: 

“(b) Minimum Consolidated Adjusted EBITDA. Permit Consolidated Adjusted EBITDA for any trailing
six-month period specified below to be less than the correlative amount specified below: 
  

					
	 Six-Month Period Ending
	  	Minimum Consolidated
Adjusted EBITDA	 
	 July 31, 2017
	  	$	(50,000,000	) 
	 October 31, 2017
	  	$	(45,000,000	) 
	 January 31, 2018
	  	$	(30,000,000	) 
	 April 30, 2018
	  	$	(30,000,000	) 

  

	 	(b)	Amendment to Compliance Certificate. Exhibit B to the Credit Agreement (Form of Compliance Certificate) is hereby amended and restated in the form attached to this Agreement as Exhibit A. 

  
 2 

 4. Waiver and Consent. Subject to the execution and delivery of this Agreement and the
satisfaction of the conditions precedent specified herein, the Administrative Agent and the Required Lenders hereby waive the Existing Defaults. The waiver set forth in this Agreement shall be effective only to the extent specifically set forth
herein and shall not (a) be construed as a consent to or waiver of any other provision of the Credit Agreement or as a consent to or waiver of any other breach, Default or Event of Default under the Credit Agreement or the other Loan Documents,
(b) affect the right of the Lenders to demand compliance by the Loan Parties with all terms and conditions of the Credit Agreement and the other Loan Documents, (c) be deemed a consent to or waiver of any transaction or future action on
the part of the Loan Parties requiring any Lender’s consent or approval under the Credit Agreement or the other Loan Documents, or (d) except as consented to hereby or waived hereunder, be deemed or construed to be a consent, waiver or
release of, or a limitation upon, the Administrative Agent’s or the Lenders’ exercise of any rights or remedies under the Credit Agreement or any other Loan Document, whether arising as a consequence of any Default or Event of Default
which may now exist or otherwise, all such rights and remedies hereby being expressly reserved. 
 5. Conditions Precedent to
Effectiveness. This Agreement shall not be effective until each of the following conditions precedent has been fulfilled prior to or concurrently herewith, each to the satisfaction of the Administrative Agent and the Required Lenders (such date,
the “Agreement Effective Date”): 
  

	 	(a)	This Agreement shall have been duly executed and delivered by the Loan Parties, the Administrative Agent and the Required Lenders. 

  

	 	(b)	All necessary consents and approvals to this Agreement shall have been obtained. 

  

	 	(c)	After giving effect to this Agreement, no Default or Event of Default shall have occurred and be continuing. 

  

	 	(d)	Immediately after giving effect to this Agreement, the representations and warranties herein and in the Credit Agreement and the other Loan Documents shall be true and correct in all material respects on and as of the
date hereof, as though made on such date (except to the extent that (i) such representations and warranties relate solely to an earlier date, in which case such representations and warranties shall have been true and correct in all material
respects as of such earlier date, or (ii) such representations and warranties are qualified by materiality in the text thereof, in which case they shall be true and correct in all respects). 

 

	 	(e)	The Administrative Agent shall have received all amounts required to be paid pursuant to Section 7 of this Agreement. 

  
 3 

	 	(f)	All other documents and legal matters in connection with this Agreement shall have been delivered, executed, or recorded and shall be in form and substance reasonably satisfactory to the Administrative Agent and the
Required Lenders. 

 6. Representations and Warranties. Each Loan Party hereby represents and warrants to the
Administrative Agent and the Lenders as follows: 
  

	 	(a)	It has all requisite power and authority to enter into this Agreement and to carry out the transactions contemplated hereby. 

  

	 	(b)	The execution, delivery, and performance of this Agreement (i) have been duly authorized by all necessary organizational action, and (ii) do not and will not (A) violate any material Requirement of Law binding
on it or its Subsidiaries, (B) violate any material Contractual Obligation of it or its Subsidiaries, (C) result in or require the creation or imposition of any Lien upon any properties or assets of any Group Member pursuant to any Requirement
of Law or any such Contractual Obligation, other than Liens created by the Security Documents and Liens permitted by Section 7.3 of the Credit Agreement, or (D) require any approval of any Group Member’s interestholders or any
approval or consent of any Person under any material Contractual Obligation of any Group Member, other than consents or approvals that have been obtained or made and that are still in force and effect. 

 

	 	(c)	No material authorization or material approval by, and no notice to or filing with, a Governmental Authority is required in connection with the due execution, delivery and performance by it of this Agreement, other than
authorizations or approvals that have been obtained or made and that are still in force and effect. 

  

	 	(d)	This Agreement is, and each other Loan Document to which it is or will be a party, when executed and delivered by each Loan Party that is a party thereto, will be the legally valid and binding obligation of such Loan
Party, enforceable against such Loan Party in accordance with its respective terms, except as enforcement may be limited by equitable principles or by bankruptcy, insolvency, reorganization, moratorium or similar laws relating to or limiting
creditors’ rights generally. 

  

	 	(e)	No injunction, writ, restraining order, or other order of any nature prohibiting, directly or indirectly, the consummation of the transactions contemplated herein has been issued and remains in force by any Governmental
Authority against any Group Member. 

  

	 	(f)	Immediately after giving effect to this Agreement, no Default or Event of Default has occurred and is continuing as of the date of the effectiveness of this Agreement. 

  
 4 

	 	(g)	After giving effect to this Agreement, the representations and warranties set forth in this Agreement, the Credit Agreement and the other Loan Documents to which it is a party are true and correct in all material
respects on and as of the date hereof, as though made on such date (except to the extent that (i) such representations and warranties relate solely to an earlier date, in which case such representations and warranties shall have been true and
correct in all material respects as of such earlier date or (ii) such representations and warranties are qualified by materiality in the text thereof, in which case they shall be true and correct in all respects). 

7. Payment of Costs and Fees. The Borrower shall pay to the Administrative Agent all reasonable costs, out-of-pocket expenses, and fees and charges of every kind in connection with the preparation, negotiation, execution and delivery of this Agreement and any documents and instruments relating hereto (which
costs include, without limitation, the reasonable fees and expenses of any attorneys retained by the Administrative Agent). 
 8. Choice
of Law. This Agreement and the rights of the parties hereunder, shall be determined under, governed by, and construed in accordance with the laws of the State of New York. The provisions of Section 10.13 and 10.14 of the Credit Agreement are
hereby incorporated mutatis mutandis. 
 9. Counterpart Execution. This Agreement may be executed in any number of
counterparts, all of which when taken together shall constitute one and the same instrument, and any of the parties hereto may execute this Agreement by signing any such counterpart. Delivery of an executed counterpart of this Agreement by
telefacsimile or other electronic method of transmission shall be equally as effective as delivery of an original executed counterpart of this Agreement. Any party delivering an executed counterpart of this Agreement by telefacsimile or other
electronic method of transmission also shall deliver an original executed counterpart of this Agreement, but the failure to deliver an original executed counterpart shall not affect the validity, enforceability, and binding effect of this Agreement.

 10. Effect on Loan Documents. 
  

	 	(a)	The Credit Agreement and each of the other Loan Documents, as amended hereby, shall be and remain in full force and effect in accordance with their respective terms and hereby are ratified and confirmed in all respects.
The execution, delivery, and performance of this Agreement shall not operate, except as expressly set forth herein, as a modification or waiver of any right, power, or remedy of the Administrative Agent or any Lender under the Credit Agreement or
any other Loan Document. The consents, modifications and other agreements herein are limited to the specifics hereof (including facts or occurrences on which the same are based), shall not apply with respect to any facts or occurrences other than
those on which the same are based, shall not excuse any non-compliance with the Loan Documents, and shall not operate as a consent or waiver to any matter under the Loan Documents. 

  
 5 

	 	(b)	To the extent that any terms and conditions in any of the Loan Documents shall contradict or be in conflict with any terms or conditions of the Credit Agreement, after giving effect to this Agreement, such terms and
conditions are hereby deemed modified or amended accordingly to reflect the terms and conditions of the Credit Agreement as modified or amended hereby. 

  

	 	(c)	This Agreement is a Loan Document. 

  

	 	(d)	Upon and after the Agreement Effective Date, each reference in the Credit Agreement to “this Agreement”, “hereunder”, “herein”, “hereof” or words of like import referring to the
Credit Agreement, and each reference in the other Loan Documents to “the Credit Agreement”, “thereunder”, “therein”, “thereof” or words of like import referring to the Credit Agreement, shall mean and be a
reference to the Credit Agreement as modified and amended hereby. 

  

	 	(e)	Unless the context of this Agreement clearly requires otherwise, references to the plural include the singular, references to the singular include the plural, the terms “includes” and “including” are
not limiting, and the term “or” has, except where otherwise indicated, the inclusive meaning represented by the phrase “and/or”. 

11. Entire Agreement. This Agreement, and terms and provisions hereof, the Credit Agreement and the other Loan Documents constitute the
entire understanding and agreement between the parties hereto with respect to the subject matter hereof and supersedes any and all prior or contemporaneous amendments or understandings with respect to the subject matter hereof, whether express or
implied, oral or written. 
 12. Release of Claims. 
  

	 	(a)	 Each Loan Party hereby absolutely and unconditionally releases and forever discharges the Administrative Agent,
each Lender, and any and all participants, parent corporations, subsidiary corporations, affiliated corporations, insurers, indemnitors, successors and assigns thereof, together with all of the present and former directors, officers, agents,
attorneys and employees of any of the foregoing (each, a “Releasee” and collectively, the “Releasees”), from any and all claims, demands or causes of action of any kind, nature or description, whether arising in law or equity or
upon contract or tort or under any state or federal law or otherwise (each, a “Claim” and collectively, the “Claims”), which such Loan Party has had, now has or has made claim to have against any such person for or by reason of
any act, omission, matter, cause or thing whatsoever arising from the beginning of time to and including the date of this Agreement which relates directly or indirectly, to the Credit Agreement or any other Loan Document, whether such claims,
demands and causes of action are matured or unmatured or known or unknown, except for the duties and obligations set forth in this Agreement. Each Loan Party understands, acknowledges and agrees that

  
 6 

	 	
the release set forth above may be pleaded as a full and complete defense to any Claim and may be used as a basis for an injunction against any action, suit or other proceeding which may be
instituted, prosecuted or attempted in breach of the provisions of such release. Each Loan Party agrees that no fact, event, circumstance, evidence or transaction which could now be asserted or which may hereafter be discovered will affect in any
manner the final, absolute and unconditional nature of the release set forth above. 

 In connection with the releases set
forth above, each Loan Party expressly and completely waives and relinquishes any and all rights and benefits that it has or may ever have pursuant to Section 1542 of the Civil Code of the State of California, or any other similar provision of
law or principle of equity in any jurisdiction pertaining to the matters released herein. Section 1542 provides as follows: 
 A GENERAL
RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR. 

 

	 	(b)	Each Loan Party hereby absolutely, unconditionally and irrevocably covenants and agrees with and in favor of each Releasee that it will not sue (at law, in equity, in any regulatory proceeding or otherwise) any Releasee
on the basis of any Claim released, remised and discharged by any Loan Party pursuant to Section 12(a) above. If any Loan Party violates the foregoing covenant, the Borrower, for itself and its successors and assigns, and its present and former
members, managers, shareholders, affiliates, subsidiaries, divisions, predecessors, directors, officers, attorneys, employees, agents, legal representatives and other representatives, agrees to pay, in addition to such other damages as any Releasee
may sustain as a result of such violation, all attorneys’ fees and costs incurred by any Releasee as a result of such violation. 

13. Reaffirmation of Obligations. Each Loan Party hereby reaffirms its obligations under each Loan Document to which it is a party. Each
Loan Party hereby further ratifies and reaffirms the validity and enforceability of all of the Liens heretofore granted, pursuant to and in connection with the Guarantee and Collateral Agreement or any other Loan Document to the Administrative Agent
on behalf and for the benefit of the Lenders and the Issuing Lender, as collateral security for the obligations under the Loan Documents in accordance with their respective terms, and acknowledges that all of such Liens, and all collateral
heretofore pledged as security for such obligations, continues to be and remain collateral for such obligations from and after the date hereof. 

14. Relationship of Parties. Nothing in this Agreement shall be construed to alter the existing debtor-creditor relationship among the
Loan Parties, the Administrative Agent and the Lenders, nor is this Agreement intended to change or affect in any way the relationship among 

  
 7 

 
the Administrative Agent and the Lenders, on one hand, and the Loan Parties, on the other hand, to one other than a debtor-creditor relationship. This Agreement is not intended, nor shall it be
construed, to create a partnership or joint venture relationship between or among any of the parties hereto. No Person other than a party hereto is intended to be a beneficiary hereof and no Person other than a party hereto shall be authorized to
rely upon or enforce the contents of this Agreement. 
 15. Further Assurances. At the Loan Parties’ expense, the Loan Parties
shall execute and deliver such additional documents and take such further action as may be reasonably requested by the Administrative Agent or any Lender to effectuate the provisions and purposes of this Agreement. 

16. Survival of Representations, Warranties and Covenants. All representations, warranties, covenants and releases of each Loan Party
made in this Agreement or any other document furnished in connection with this Agreement will survive the execution and delivery of this Agreement, and no investigation by the Administrative Agent or any Lender, or any closing, will affect the
representations and warranties or the right of the Administrative Agent and Lenders to rely upon them. 
 17. Severability. In case
any provision in this Agreement shall be invalid, illegal or unenforceable, such provision shall be severable from the remainder of this Agreement and the validity, legality and enforceability of the remaining provisions shall not in any way be
affected or impaired thereby. 
 [SIGNATURE PAGES FOLLOW] 

  
 8 

 IN WITNESS WHEREOF, the parties hereto have
caused this Agreement to be duly executed and delivered by their proper and duly authorized officers as of the day and year first above written. 
  

			
	BORROWER:
	
	DOCUSIGN, INC.
		
	By:	 	 /s/ Vivian Macdonald

	Vivian Macdonald
	Chief Accounting Officer
	
	GUARANTORS:
	
	DOCUSIGN INTERNATIONAL, INC.
		
	By:	 	 /s/ Vivian Macdonald

	Vivian Macdonald
	Chief Financial Officer
	
	CARTAVI, LLC
		
	By:	 	 /s/ Vivian Macdonald

	Vivian Macdonald
	Chief Financial Officer

 Second Amendment to Credit Agreement 

 
			
	ADMINISTRATIVE AGENT:
	
	 SILICON VALLEY BANK, as

Administrative Agent

		
	By:	 	 /s/ Tom Caramanico

	Name:	 	Tom Caramanico
	Title:	 	Vice President
	
	LENDERS:
	
	 SILICON VALLEY BANK,
 as
Issuing Lender, Swingline Lender, and as a Lender

		
	By:	 	 /s/ Tom Caramanico

	Name:	 	Tom Caramanico
	Title:	 	Vice President

 Second Amendment to Credit Agreement 

 
			
	 SUNTRUST BANK,
 as a
Lender

		
	By:	 	 /s/ David Bennett

	Name:	 	David Bennett
	Title:	 	Director

 Second Amendment to Credit Agreement 

 
			
	 COMERICA BANK,
 as a
Lender

		
	By:	 	 /s/ Dennis Rapoport

	Name:	 	Dennis Rapoport
	Title:	 	SVP

 Second Amendment to Credit Agreement 

 
			
	 BARCLAYS BANK PLC,
 as a
Lender

		
	By:	 	 /s/ Christopher M. Aitkin

	Name:	 	Christopher M. Aitkin
	Title:	 	Assistant Vice President

 Second Amendment to Credit Agreement 

 
			
	 PACIFIC WESTERN BANK,

as a Lender

		
	By:	 	 /s/ Evan Travis

	Name:	 	Evan Travis
	Title:	 	SVP

 Second Amendment to Credit Agreement 

 EXHIBIT A 

AMENDED AND RESTATED FORM OF COMPLIANCE CERTIFICATE 

[SEE ATTACHED] 

 FORM OF COMPLIANCE CERTIFICATE 

DOCUSIGN, INC. 
 Date:
                             , 201     

This Compliance Certificate is delivered pursuant to Section 6.2(b) of that certain Credit Agreement, dated as of
May 8, 2015, among DocuSign, Inc., a Delaware corporation (the “Borrower”), the Lenders party thereto, and Silicon Valley Bank, as Administrative Agent (as amended, restated, amended and restated,
supplemented, restructured or otherwise modified from time to time, the “Credit Agreement”). Unless otherwise defined herein, terms defined in the Credit Agreement and used herein shall have the meanings given
to them in the Credit Agreement. 
 The undersigned, a duly authorized and acting Responsible Officer of the Borrower, hereby certifies, in
his/her capacity as an officer of the Borrower, and not in any personal capacity, as follows: 
 I have reviewed and am familiar with the
contents of this Compliance Certificate. 
 I have reviewed the terms of the Credit Agreement and the other Loan Documents and have made, or
caused to be made under my supervision, a review in reasonable detail of the transactions and condition of the Borrower and its Subsidiaries during the accounting period covered by the financial statements attached hereto as Attachment 1 (the
“Financial Statements”). Except as set forth on Attachment 2, such review did not disclose the existence during or at the end of the accounting period covered by the Financial Statements, and I have no
knowledge of the existence as of the date of this Compliance Certificate, of any condition or event which constitutes a Default or an Event of Default. 

Attached hereto as Attachment 3 are the computations showing compliance with the covenants set forth in
Section 7.1 and Section 7.7 of the Credit Agreement, as well as the total consideration paid in connection with any Permitted Acquisitions during the period covered by the Financial Statements.

 To the extent not previously disclosed to the Administrative Agent, attached hereto as Attachment 4 is a description of any change
in the jurisdiction of organization of any Loan Party. 
 To the extent not previously disclosed to the Administrative Agent, attached
hereto as Attachment 5 is a list of any (x) registered Intellectual Property or (y) other material Intellectual Property issued, licensed or acquired by any Loan Party since the date of the most recent report delivered. 

To the extent not previously disclosed to the Administrative Agent, attached hereto as Attachment 6 are updated insurance certificates
satisfying the requirements of Section 6.6 of the Credit Agreement.1 

[Remainder of page intentionally left blank; signature page follows] 

 
  

	1	To be included with delivery of the annual financial statements referred to in Section 6.1(a) 

  
 Exhibit B 

 IN WITNESS WHEREOF, I have executed this Compliance Certificate as of the date first written
above. 
  

	
	DOCUSIGN, INC.
	
	By:                                     
                                         
                  
	Name:                                     
                                         
            
	Title:                                     
                                         
              

  
 Exhibit B 

 Attachment 1 

to Compliance Certificate 
 [Attach
Financial Statements] 

  
 Attachment 1 

 Attachment 2 

to Compliance Certificate 
 [Except
as set forth below, no Default or Event of Default has occurred.] [If a Default or Event of Default has occurred, the following describes the nature of the Default or Event of Default in reasonable detail and the steps, if any, being taken or
contemplated by the Borrower to be taken on account thereof.] 

  
 Attachment 2 

 Attachment 3 

to Compliance Certificate 
 The
information described herein is as of [                    ], [        ] (the
“Statement Date”). 
  

	I.	Minimum Liquidity (Section 7.1(a) of the Credit Agreement) 

 Required:
        $50,000,000 
 Actual: 
  

					
	A.	  	Aggregate amount of the unrestricted cash and Cash Equivalents held at such time by the Loan Parties in Deposit Accounts or Securities Accounts maintained with a Lender or Affiliate thereof, or the Administrative Agent or Affiliate
thereof (but in any event subject to a perfected first priority Lien in favor of the Administrative Agent)	  	$                
			
	B.	  	Available Revolving Commitment	  	$                
			
	C.	  	Liquidity (the sum of Line A plus Line B)	  	$                

  

	(i)	Is Line A equal to or greater than $30,000,000 

             No, not in compliance
                                         
                                         
                       Yes, in compliance 
  

	(ii)	If the answer to (i) above is yes, is Line C equal to or greater than $50,000,000 

             No, not in compliance
                                         
                                         
                       Yes, in compliance 

  
 Attachment 3 

	II.	Minimum Consolidated Adjusted EBITDA (Section 7.1(b) of the Credit Agreement) 

  

	Required:	Permit Consolidated Adjusted EBITDA for any trailing six-month period specified below, to be less than the correlative amount specified below 

 

					
	 Six-Month Period Ending
	  	Minimum Consolidated
Adjusted EBITDA	 
	 July 31, 2017
	  	$	(50,000,000)	 
	 October 31, 2017
	  	$	(45,000,000)	 
	 January 31, 2018
	  	$	(30,000,000)	 
	 April 30, 2018
	  	$	(30,000,000)	 

 Actual: 
  

							
	A.	  	Consolidated Adjusted EBITDA	  	
				
		  	1.	  	Consolidated Net Income	  	$                    
				
		  	2.	  	Consolidated Interest Expense	  	$                    
				
		  	3.	  	Provision for income taxes	  	$                    
				
		  	4.	  	Depreciation expenses	  	$                    
				
		  	5.	  	Amortization expenses	  	$                    
				
		  	6.	  	Non-cash stock compensation expenses	  	$                    
				
		  	7.	  	Non-cash exchange translation adjustments or other realized non-cash losses from foreign currency exchange	  	$                    
				
		  	8.	  	Costs, fees and expenses (a) in connection with the execution and delivery of the Credit Agreement and the other Loan Documents and paid on the Closing Date or (b) paid by any Group Member after the Closing Date in
connection with its obligations under the Loan Documents which are incurred not later than (6) months after the Closing Date in an aggregate amount not to exceed $100,000	  	$                    
				
		  	9.	  	One-time costs, fees and expenses in connection with Permitted Acquisitions or other transactions that if closed, would have constituted a Permitted Acquisition (approved by the Administrative
Agent)	  	$                    
				
		  	10.	  	Non-cash purchase accounting adjustments (including, but not limited to deferred revenue write down) and any adjustments as required or permitted by the application of FASB 141 (requiring the
use of purchase method of accounting for acquisitions and consolidations), FASB 142 (relating to changes in accounting for the amortization of good will and certain other intangibles) and FASB 144 (relating to the write downs of long-lived assets),
in each case, in connection with Permitted Acquisitions	  	$                    

  
 Attachment 3 

							
		  	11.	  	Non-cash charges for goodwill and other intangible write-offs and write-downs in connection with Permitted Acquisitions or otherwise	  	$                    
				
		  	12.	  	Reasonable costs, fees and expenses in connection with an initial public offering of the Equity Interests of the Borrower	  	$                    
				
		  	13.	  	Other non-cash items reducing Consolidated Net Income (excluding any such non-cash item to the extent that it represents an accrual or reserve for
potential cash items in any future period or amortization of a prepaid cash item that was paid in a prior period) approved by the Administrative Agent	  	$                    
				
		  	14.	  	One-time costs, fees and expenses in connection with the Angel Acquisition paid prior to the Closing Date, not to exceed $1,500,000 in the aggregate	  	$                    
				
		  	15.	  	Sum (without duplication) of the amounts of (i) other non-cash items increasing Consolidated Net Income (excluding any such non-cash item to the
extent it represents the reversal of an accrual or reserve for potential cash item in any prior period), plus (ii) interest income	  	$                    
				
		  	16.	  	 Consolidated Adjusted EBITDA
 (Lines
A.1+A.2+A.3+A.4+A.5+A.6+A.7+A.8+A.9+A.10 +A.11 +A.12+A.13+A142 minus A.15):
	  	$                    
			
		  	Minimum required:	  	$                    
		
		  	Covenant compliance:
            Yes  ☐                        
No  ☐

  
  

	2 	In each case, to the extent deducted in calculating Consolidated Net Income 

  
 Attachment 3 

	III.	Capital Expenditures (Section 7.7 of the Credit Agreement) 

 Required: Make or commit to
make any Consolidated Capital Expenditure during any fiscal 
 year in excess of, for all such Consolidated Capital Expenditures of all of the Group Members
taken together, the amount set forth below opposite such fiscal year: 
  

					
	 Fiscal Year Ending
	  	Consolidated Capital
Expenditures	 
	 January 31, 2018
	  	$	30,000,000	 
	 January 31, 2019
	  	$	30,000,000	 

 ; provided that (i) up to 50% of any such amount that is not expended in the fiscal year for which
it is permitted may be carried over for expenditure in the next succeeding fiscal year only and (ii) Consolidated Capital Expenditures made pursuant to Section 7.7 of the Credit Agreement during any fiscal year shall
be deemed made, first, in respect of amounts carried over from the prior fiscal year pursuant to clause (i) above and, second, in respect of amounts permitted for such fiscal year as provided above. 

 

							
	 Actual Capital Expenditures for fiscal year ended January 31,
[    ]:
	  	$	                    	 
	 Carryover from prior fiscal year:
	  	$	                    	 
		
	         Covenant compliance:
            Yes  ☐                     No  ☐
	  			

  
 Attachment 3 

	IV.	Permitted Acquisitions (Section 7.7 of the Credit Agreement) 

 Consideration Limits: Prior to a
primary equity infusion after the Closing Date generating net cash proceeds to the Borrower of at least $80,000,000, the amount of the cash consideration (including any Deferred Payment Obligations) paid by the Group Members in connection with
(1) each such purchase or other acquisition shall not exceed $10,000,000 and (2) all such purchases or other acquisitions consummated from and after the Closing Date shall not exceed $30,000,000 in the aggregate during the term of this
Agreement, and (B) after a primary equity infusion after the Closing Date generating net cash proceeds to the Borrower of at least $80,000,000, the aggregate amount of the cash consideration (including any Deferred Payment Obligations) paid by
all Group Members in connection with (1) each such purchase or other acquisition shall not exceed $25,000,000, and (2) all such purchases or other acquisitions consummated from and after the Closing Date shall not exceed $80,000,000 in the
aggregate during the term of this Agreement. 
 Other than acquisitions the aggregate amount of cash consideration (including any Deferred Payment
Obligations) for which does not exceed $10,000,000 ($50,000,000 after a primary equity infusion after the Closing Date generating net cash proceeds to the Borrower of at least $80,000,000) for all such Acquisitions consummated from and after the
Closing Date, each such purchase or other acquisition is consummated by a Loan Party and is of a Person organized under the laws of the United States and engaged in business activities primarily conducted within the United States or of assets
located in the United States (other than immaterial assets); 
 Cash Consideration for Permitted Acquisitions during current period:
$                     
 Cash Consideration for
Permitted Acquisitions during the term of the Credit Agreement: $                     

Cash Consideration for Permitted Acquisitions of non-U.S. assets or targets:
$                     

Covenant compliance:            
Yes  ☐                     No  ☐ 

  
 Attachment 3 

 Attachment 4 

to Compliance Certificate 

Change in the Jurisdiction of Organization of any Loan Party 

  
 Attachment 4 

 Attachment 5 

to Compliance Certificate 

Intellectual Property 

  
 Attachment 5 

 Attachment 6 

to Compliance Certificate 

Updated Insurance Certificates 

  
 Attachment 3

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