Document:

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                                                                   EXHIBIT 10.17

February 22, 2000

Lee J. Finck
1015 Sherman Ave.
Menlo Park, CA 94025
650-854-7329

Dear Lee J. Finck,

I am delighted to offer you the position of Regional Vice President with
SiteSmith, Inc. You will report directly to me, Ken Epstein, Vice President of
Sales.

The following summarizes the details of our verbal offer:

Start Date:                            March 6, 2000

Title:                                 Regional Vice President

Annual Base Salary:                    $125,000.00
In addition you will be receiving a $25,000.00 sign on bonus, which will be owed
back to the company if you voluntarily depart before March 6, 2001.

We are also offering you the potential to earn up to or exceed an annual MBO
amount of $75,000.00 based on agreed goals and your performance towards these
goals.

Stock Option Grant:                    50,000 Shares
(Stock Option Grant is subject to the rules of the SiteSmith, Inc. Employee
Stock Plan, Vesting Schedule and Approval of the Board of Directors. This plan
will be sent under separate cover.)

Vacation:                              16 Personal Time Off (PTO) days per year

You will also be eligible for coverage under the SiteSmith, Inc., Medical and
Dental plans and Life Insurance plan. Descriptions of these plans will be
provided when you report for work.

Enclosed is our company's Confidentiality Agreement and Invention Assignment
Agreement. Please be sure to read each of these Agreements and understand that
you will be asked to sign each Agreement as a condition of employment.

SiteSmith, Inc., is an "at will employer" thus either you or the Company may
terminate the employment relationship at any time for any reason with or without
cause.

We are pleased to extend this offer to you until March 28, 2000. To accept,
please sign below and return to Rosa Cooper, HR Manager, SiteSmith, 3283 Scott
Blvd., Santa Clara, CA 95054. Please retain the duplicate for your records.

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Lee J. Finck, we are very excited about the prospects of working with you. In
fact, we believe that you will be an important contributor towards our continued
success.

Sincerely,

/s/ Ken Epstein
Ken Epstein

Vice President of Sales
SiteSmith, Inc.

Accepted and Agreed to by:

/S/ Lee J. Finck                                         3-6-00
--------------------------------------         -------------------------------
Lee J. Finck                                   Date

         3/27/00
--------------------------------------
Start Date (If different from above)<PAGE>
                                                                   EXHIBIT 10.18
March 28, 2000

Michael E. Seifert
13957 Albar Court
Saratoga, CA  95070

Dear Michael,

I am delighted to offer you the position of Chief Financial Officer with
SiteSmith, Inc. You will report directly to Marv Tseu, President and Chief
Executive Officer.

The following summarizes the details of our verbal offer:

START DATE:                         To be determined

TITLE:                              Chief Financial Officer

ANNUAL BASE SALARY:                 $150,000.00

SIGN ON BONUS:                      $50,000.00

STOCK OPTION GRANT:                 500,000 Shares
(Stock Option Grant is subject to the rules of the SiteSmith, Inc. Employee
Stock Plan, vesting schedule, and Approval of the Board of Directors. This plan
will be sent under separate cover.)

VACATION:                           16 Personal Time Off (PTO) days per year

SEPARATION PACKAGE:

In addition, if within the first year of your employment, SiteSmith hires a new
CEO and your position is materially changed (i.e. reduction of position, salary,
significant change in job location), this change will be construed as a
constructive termination and you will be given a separation package to consist
of the following:

                                    6 (six) months base salary continuation 6
                                    (six) month acceleration of vesting with a
                                    minimum guarantee of 1 (one) year total
                                    vesting (including current vested amount)

In regards to the acceleration of vesting, stock options will be provided in the
event of a "change of control". The acceleration will only happen if both a
change of control and constructive termination has occurred. The acceleration
will be for half of whatever options are not currently vested.
<PAGE>

In addition, you will be given the opportunity to exercise in advance your stock
options with the provision that the company has the right to repurchase shares
at the exercise price for shares that would be unvested in a normal 4 year
vesting schedule.

You will also be eligible for coverage under the SiteSmith, Inc., Medical and
Dental plans and Life Insurance plans. Descriptions of these plans will be
provided when you report for work.

Enclosed is our company's Confidentiality Agreement and Invention Assignment
Agreement. Please be sure to read each of these Agreements and understand that
you will be asked to sign each Agreement as a condition of employment.

SiteSmith, Inc., is an "at will employer" thus either you or the Company may
terminate the employment relationship at any time for any reason with or without
cause.

We are pleased to extend this offer to you until March 27, 2000. To accept,
please sign below and return to Sherri Shimomura, Senior HR Manager at
SiteSmith, 3283 Scott Blvd., Santa Clara, CA 95054. Please retain the duplicate
for your records.

Michael, we are very excited about the prospects of working with you. In fact,
we believe that you will be an important contributor towards our continued
success.

In closing, I would like to mention that we are excited about the prospects of
working with you. In fact, we believe that you will be an important contributor
towards our continued success.

Sincerely,

/s/ Marv Tseu
Marv Tseu
President and Chief Executive Officer
SiteSmith, Inc.

Accepted and Agreed to by:

/s/ Michael Seifert                         3/22/2000
Michael Seifert                             Date

-----------------------------
Start Date (if different from above)<PAGE>

May 31, 2000                                                       Exhibit 10.19

Peter Hilliard
1090 Laurie Avenue
San Jose, Ca  95125

Dear Pete,

I am delighted to offer you the position of Vice President, Human Resources with
SiteSmith, Inc. You will report directly to me, Marv Tseu, President and Chief
Executive Officer.

The following summarizes the details of our verbal offer:

START DATE:                         5/31/00

TITLE:                              Vice President, Human Resources

ANNUAL BASE SALARY:                 $150,000.00

SIGN-ON BONUS:                      $10,000.00
                                    Must be paid back to the company, in full,
                                    if you voluntarily terminate within 90 days.
                                    If you terminate after 91 days and before
                                    your first year of employment repayment will
                                    be pro-rated.

ANNUAL BONUS:                       Based on MBO's

STOCK OPTION GRANT:                 125,000 Shares

(Stock Option Grant is subject to the rules of the SiteSmith, Inc. Employee
Stock Plan, Vesting Schedule and Approval of the Board of Directors. This plan
will be sent under separate cover.)

VACATION:                           16 Personal Time Off (PTO) days per year

You will also be eligible for coverage under the SiteSmith, Inc., Medical and
Dental plans and Life Insurance plan. Descriptions of these plans will be
provided when you report for work.

Enclosed are our company's Confidentiality Agreement and Invention Assignment
Agreement. Please be sure to read each of these Agreements and understand that
you will be asked to sign each Agreement as a condition of employment.

SiteSmith, Inc., is an "at will employer" thus either you or the Company may
terminate the employment relationship at any time for any reason with or without
cause.

<PAGE>

We are pleased to extend this offer to you until May 31, 2000. To accept, please
sign below and return to Anita Walson, Staffing Coordinator, Site Smith, 3283
Scott Blvd., Santa Clara, CA 95054. Please retain the duplicate for your
records.

SEPARATION PACKAGE:;

In addition, if within the first year of your employment, SiteSmith hires a new
CEO and your position is materially changed (i.e. reduction of position, salary,
significant change in job location), this change will be construed as a
constructive termination and you will be given a separation package to consist
of the follow:

                           6 (six) months base salary continuation
                           6 (six) month acceleration of vesting with a minimum
                           guarantee of 1 (one) year total vesting (including
                           current vested amount)

In regards to the acceleration of vesting, stock options will be provided in the
event of a "change of control." The acceleration will only happen if both a
change of control and constructive termination has occurred. The acceleration
will be for half of whatever options are not currently vested.

In addition, you will also be given the opportunity to exercise in advance your
stock options with the provision that the company has the right to repurchase
shares at the exercise price for shares that would be unvested in a normal 4
year vesting schedule.

Pete, we are very excited about the prospects of working with you. In fact, we
believe that you will be an important contributor towards our continued success.

Sincerely,

/s/ Marv Tseu
Marv Tseu
President and Chief Executive Officer
SiteSmith, Inc.

Accepted and Agreed to by:

/S/ PETER HILLIARD                                                     5/31/2000
--------------------------------------------------------------
Peter Hilliard                                                         Date

--------------------------------------------------------------

<PAGE>

Start Date (if different from above)

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