Document:

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                                                                   Exhibit 10(h)

July 15, 1999

Mr. J. Robert Copper
28 West Brentmoor Place
Clayton, MO  63105

RE:      SEVERANCE BENEFIT IN THE EVENT OF TERMINATION OF YOUR
         EMPLOYMENT WITH CITATION COMPUTER SYSTEMS, INC.
         UNDER CERTAIN CIRCUMSTANCES FOLLOWING A CHANGE IN CONTROL

Dear Bob:

The purpose of this letter is to record an agreement under which you will
receive certain severance benefits in the event of the termination of your
employment by CITATION Computer Systems, Inc. under certain circumstances within
12 months following a Change in Control. By entering into this agreement with
you, CITATION Computer Systems, Inc. is endeavoring to foster and encourage your
continued employment and dedication to your assigned duties should certain
potentially disturbing changes occur.

IN CONSIDERATION OF YOUR CONTINUING SERVICE TO CITATION COMPUTER SYSTEMS, INC.
THE FOLLOWING PROVISIONS SHALL apply:

     1.   THE COMPANY. As used herein, the "COMPANY" means CITATION Computer
          Systems, Inc., a Missouri corporation, any successors in interest, and
          any affiliates. An "AFFILIATE" is any person other than a natural
          person who, with respect to the Company, is an affiliate as defined in
          Rule 405 promulgated under the Securities Act of 1933, as amended, or
          under any successor rule.

     2.   CHANGE IN CONTROL. A "CHANGE IN CONTROL" of the Company shall be
          deemed to have occurred if, after the date hereof: (I) any person
          (other than the Company, or any company owned directly or indirectly
          by the shareholders of the Company in substantially the same
          proportion as their ownership of voting securities of the Company),
          becomes the beneficial owner, directly or indirectly, of securities of
          the Company representing 50 percent or more of the combined voting
          power of the Company's then outstanding voting securities; or (ii) the
          shareholders of the Company approve a merger or consolidation of the
          Company with any other company, other than (a) a merger or
          consolidation which would result in the voting securities of the
          Company outstanding immediately prior thereto continuing to represent
          (either by remaining outstanding or being converted into voting
          securities

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          of the surviving entity) more than 50 percent of the combined voting
          power of the voting securities of the Company or such surviving entity
          outstanding immediately after such merger or consolidation or (b) a
          merger or consolidation effected to implement a recapitalization of
          the Company or similar transaction in which no person acquires more
          than 50 percent of the combined voting power of the Company's then
          outstanding voting securities; or (iii) the shareholders of the
          Company approve a plan of complete liquidation of the Company or an
          agreement for the sale or disposition by the Company of all or
          substantially all of the Company's assets.

          As used herein, "PERSON" means a natural person, company, partnership,
          limited liability company, limited partnership, trust, syndicate,
          other entity, government, political subdivision, agency, or
          instrumentality of a government.

          As used herein, "BENEFICIAL OWNER" means any person who, directly or
          indirectly, through any contract, arrangement, understanding,
          relationship, or otherwise has or shares:

               (i)  Voting power, which includes the power to vote or direct the
                    voting of, voting securities of the Company; and/or

               (ii) Investment power, which includes the power to dispose or
                    direct the disposition of, voting securities of the Company.

         All voting securities of the Company, regardless of the form which such
         beneficial ownership takes, shall be aggregated in calculating a
         person's beneficial ownership. Moreover, a person shall be deemed to be
         the beneficial owner of voting securities of the Company if that person
         has the right to acquire beneficial ownership (via the exercise of an
         option, through conversion rights, or otherwise) of such voting
         securities within 60 days after the date on which such person's
         beneficial ownership of voting securities is being determined. Any
         voting securities of the Company which are subject to such a right to
         acquire beneficial ownership shall be deemed to be outstanding for the
         purpose of computing the percentage of outstanding voting securities of
         the Company of which such person in the beneficial owner.

              As used herein "VOTING SECURITIES" means shares of stock or other
              securities which entitle the holder to vote in the election of
              directors of the Company.

              It is specifically agreed that a Change in Control shall NOT
              include any of the following:

              (i)   A public offering of voting securities of the Company; or

              (ii)  A sale of voting securities of the Company to a group of
                    investors which includes material direct or indirect
                    ownership by members of management of the Company at the
                    time of such purchase; or

              (iii) Any acquisition of voting securities of the Company by an
                    employee benefit plan sponsored or maintained by the
                    Company.

      3.      INVOLUNTARY CHANGE OF CIRCUMSTANCES. As used herein, the term
              "INVOLUNTARY CHANGE OF CIRCUMSTANCES", as it relates to your
              employment by the Company means:

              (a)  The amount of cash compensation (regular, salary, bonus, and
                   commissions) that you have the reasonable (but not assured)
                   opportunity to earn during the next 12 months is reduced by
                   more than 10 percent from the level that existed immediately
                   preceding the Change in Control, unless you consent in
                   writing to such change; or

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               (b)  Without your consent you are required by the Company to
                    relocate your primary place of business to a location that
                    is greater than 50 miles from the Company's principal
                    executive offices.

               Termination of your employment with the Company under any of the
               following circumstances shall NOT constitute an Involuntary
               Change of Circumstances after a Change in Control;

               (a)  Termination by reason of your death; or

               (b)  Termination as a result of your "LONG-TERM DISABILITY." You
                    will be determined to have a long-term Disability if you are
                    receiving, or are currently entitled to receive, benefits
                    under the Company's long-term disability insurance plan, if
                    any. If no such long-term disability insurance plan is in
                    effect, you will be deemed to have commenced a Long-term
                    Disability if: (I) you cannot perform the essential
                    functions of your employment position, with or without a
                    reasonable accommodation for your disability; or (ii) you
                    cannot perform the essential functions of your employment
                    position without an accommodation that would be an undue
                    hardship for the Company to provide. The foregoing
                    definition of Long-term Disability is not intended to and
                    shall not affect the definition of "disability" or any
                    similar or related term in any insurance policy the Company
                    may provide; or

               (c)  Termination for Cause, as defined below.

                    As used herein, the term "TERMINATION FOR CAUSE" means
                    termination of your employment with the Company at any age
                    because of:

                    (a)  Failing to substantially perform your employment duties
                         (other than by reason of Long-term Disability); or

                    (b)  Willfully engaging in conduct that the Company
                         determined does or will likely be materially damaging
                         or detrimental to the Company; or

                    (c)  Acting with personal dishonesty or breaching your
                         fiduciary duty to the Company that in either case
                         results or was intended to result in personal profit to
                         you at the expense of the Company; or

                    (d)  Willfully violating any law, rule, or regulation (other
                         than traffic violations, misdemeanors, or similar
                         offenses), which is or will likely be materially
                         damaging or detrimental to the Company; or

                    (e)  Your conviction of, or your entry of a guilty plea to,
                         a felony or other crime involving moral turpitude.

               For purposes of defining Termination for Cause, no act, or
               failure to act, on your part shall be considered "WILLFUL" unless
               done, or omitted to be done, by you not in good faith and without
               reasonable belief that the act or omission was in the best
               interest of the Company.

          4.   CONDITION PRECEDENT FOR SEVERANCE BENEFIT. If, within 12 months
               following a Change in Control (I) your employment with the
               Company is terminated by the Company without your express written
               consent after or coincident with an Involuntary Change of
               Circumstances or (ii) you voluntarily terminate your employment
               with the Company after an Involuntary Change of Circumstances,
               then in such event you shall become entitled to a Severance
               Benefit as herein provided, subject to all of the terms and
               conditions set forth herein.

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          5.   SEVERANCE BENEFIT. If the conditions precedent set forth above
               occur, you shall be entitled to receive a Severance Benefit equal
               to one times your Annual Compensation (as herein defined). You
               may elect to receive this Severance Benefit in either (I) one
               lump sum payment or (ii) in your choice of up to 12 equal monthly
               installments (without interest).

               As used herein, the term "ANNUAL COMPENSATION" means the average
               of the total cash compensation received by you from the Company
               and includable in your gross federal taxable income during each
               of the one calendar year immediately preceding any termination of
               your employment.

          6.   CONFIDENTIAL INFORMATION. Notwithstanding any other provision of
               this agreement, in the event that, after termination of
               employment with the Company, you divulge any trade secrets and/or
               confidential information of the Company, you shall not be
               entitled to any Severance Benefits pursuant to this agreement.

          7.   NOT AN EMPLOYMENT AGREEMENT. Neither anything contained in this
               agreement nor any acts done pursuant hereto shall be construed as
               entitling you to be continued in the employ of the Company for
               any period of time or as obliging the Company to keep you in its
               employ for any period of time.

          8.   GENERAL PROVISIONS. No provisions of this agreement may be
               modified, waived, or discharged unless such waiver, modification,
               or discharge is agreed to in writing signed by you and the
               Company. No waiver by either party at any time of any breach by
               the other party of, or compliance with, any condition or
               provision of this agreement to be performed by such other party
               shall be deemed a waiver of similar or dissimilar provisions or
               conditions at the same or at any prior to subsequent time. All
               notices required or permitted hereunder shall be in writing. This
               agreement shall be governed and construed by and in accordance
               with the internal laws of the State of Missouri. The invalidity
               or unenforceability of any provision or provisions of this
               agreement shall not affect the validity or enforceability of any
               other provision of this agreement, which shall remain in full
               force and effect. Headings of paragraphs are for convenience only
               and shall not affect the interpretation of this agreement.

          9.   ARBITRATION. Any controversy or claim relating to this agreement,
               or the breach thereof (including the question of whether any
               particular matter is arbitrable hereunder) shall be settled by
               arbitration in the St. Louis, Missouri metropolitan area in
               accordance with the rules of the American Arbitration Association
               then in force. The Company and you agree to abide by all awards
               rendered by such arbitration proceedings, and all such awards may
               be filed with and enforced by any court having proper
               jurisdiction.

          10.  TERM. This agreement shall expire upon the later to occur of (I)
               12 months following any Change in Control or (ii) 36 months after
               the date of this letter; provided, however, that any such
               expiration shall not affect your right to receive any Severance
               Benefit to which you become entitled hereunder prior to such
               expiration. It is understood that no rights under this agreement
               shall arise with respect to any termination of your employment
               prior to the occurrence of any Change in Control.

                       ----------------------------------

You may make the foregoing agreement effective as respects you by executing a
copy of this letter where indicated below, thereby acknowledging your
understanding, acceptance of, and agreement to its terms and conditions, and
returning such signed copy to me within 10 days after the date of this letter.

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THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY
THE PARTIES.

Sincerely,

CITATION Computer Systems, Inc.(R)

Richard D. Neece
President

                            ACCEPTANCE AND AGREEMENT

The terms and conditions of the foregoing agreement are understood, agreed to,
and accepted by me.

                                        -------------------------------------
                                        J. Robert Copper

                                        Date:
                                             --------------------------------

                                                                         Page 63<PAGE>   1
                                                                   EXHIBIT 10(i)

July 15, 1999

Mr. Richard D. Neece
9966 Old Chatham Road
St. Louis, MO  63124

RE:      SEVERANCE BENEFIT IN THE EVENT OF TERMINATION OF YOUR
         EMPLOYMENT WITH CITATION COMPUTER SYSTEMS, INC.
         UNDER CERTAIN CIRCUMSTANCES FOLLOWING A CHANGE IN CONTROL

Dear Rick:

The purpose of this letter is to record an agreement under which you will
receive certain severance benefits in the event of the termination of your
employment by CITATION Computer Systems, Inc. under certain circumstances within
12 months following a Change in Control. By entering into this agreement with
you, CITATION Computer Systems, Inc. is endeavoring to foster and encourage your
continued employment and dedication to your assigned duties should certain
potentially disturbing changes occur.

IN CONSIDERATION OF YOUR CONTINUING SERVICE TO CITATION COMPUTER SYSTEMS, INC.
THE FOLLOWING PROVISIONS SHALL apply:

     4.      THE COMPANY. As used herein, the "COMPANY" means CITATION Computer
          Systems, Inc., a Missouri corporation, any successors in interest, and
          any affiliates. An "AFFILIATE" is any person other than a natural
          person who, with respect to the Company, is an affiliate as defined in
          Rule 405 promulgated under the Securities Act of 1933, as amended, or
          under any successor rule.

     5.      CHANGE IN CONTROL. A "CHANGE IN CONTROL" of the Company shall be
          deemed to have occurred if, after the date hereof: (I) any person
          (other than the Company, or any company owned directly or indirectly
          by the shareholders of the Company in substantially the same
          proportion as their ownership of voting securities of the Company),
          becomes the beneficial owner, directly or indirectly, of securities of
          the Company representing 50 percent or more of the combined voting
          power of the Company's then outstanding voting securities; or (ii) the
          shareholders of the Company approve a merger or consolidation of the
          Company with any other company, other than (a) a merger or
          consolidation which would result in the voting securities of the
          Company outstanding immediately prior thereto continuing to represent
          (either by remaining outstanding or being converted into voting
          securities

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          of the surviving entity) more than 50 percent of the combined voting
          power of the voting securities of the Company or such surviving entity
          outstanding immediately after such merger or consolidation or (b) a
          merger or consolidation effected to implement a recapitalization of
          the Company or similar transaction in which no person acquires more
          than 50 percent of the combined voting power of the Company's then
          outstanding voting securities; or (iii) the shareholders of the
          Company approve a plan of complete liquidation of the Company or an
          agreement for the sale or disposition by the Company of all or
          substantially all of the Company's assets.

          As used herein, "PERSON" means a natural person, company, partnership,
          limited liability company, limited partnership, trust, syndicate,
          other entity, government, political subdivision, agency, or
          instrumentality of a government.

          As used herein, "BENEFICIAL OWNER" means any person who, directly or
          indirectly, through any contract, arrangement, understanding,
          relationship, or otherwise has or shares:

              (iii) Voting power, which includes the power to vote or direct
                    the voting of, voting securities of the Company; and/or

              (iv)  Investment power, which includes the power to dispose or
                    direct the disposition of, voting securities of the Company.

       All voting securities of the Company, regardless of the form which such
       beneficial ownership takes, shall be aggregated in calculating a
       person's beneficial ownership. Moreover, a person shall be deemed to be
       the beneficial owner of voting securities of the Company if that person
       has the right to acquire beneficial ownership (via the exercise of an
       option, through conversion rights, or otherwise) of such voting
       securities within 60 days after the date on which such person's
       beneficial ownership of voting securities is being determined. Any
       voting securities of the Company which are subject to such a right to
       acquire beneficial ownership shall be deemed to be outstanding for the
       purpose of computing the percentage of outstanding voting securities of
       the Company of which such person in the beneficial owner.

          As used herein "VOTING SECURITIES" means shares of stock or other
          securities which entitle the holder to vote in the election of
          directors of the Company.

          It is specifically agreed that a Change in Control shall NOT include
          any of the following:

               (iv) A public offering of voting securities of the Company; or

               (v)  A sale of voting securities of the Company to a group of
                    investors which includes material direct or indirect
                    ownership by members of management of the Company at the
                    time of such purchase; or

               (vi) Any acquisition of voting securities of the Company by an
                    employee benefit plan sponsored or maintained by the
                    Company.

     6.   INVOLUNTARY CHANGE OF CIRCUMSTANCES. As used herein, the term
          "INVOLUNTARY CHANGE OF CIRCUMSTANCES", as it relates to your
          employment by the Company means:

          (c)  The amount of cash compensation (regular, salary, bonus, and
               commissions) that you have the reasonable (but not assured)
               opportunity to earn during the next 12 months is reduced by more
               than 10 percent from the level that existed immediately preceding
               the Change in Control, unless you consent in writing to such
               change; or

                                                                         Page 65

<PAGE>   3

          (d)  Without your consent you are required by the Company to relocate
               your primary place of business to a location that is greater than
               50 miles from the Company's principal executive offices.

          Termination of your employment with the Company under any of the
          following circumstances shall NOT constitute an Involuntary Change of
          Circumstances after a Change in Control;

          (d)  Termination by reason of your death; or

          (e)  Termination as a result of your "LONG-TERM DISABILITY." You will
               be determined to have a long-term Disability if you are
               receiving, or are currently entitled to receive, benefits under
               the Company's long-term disability insurance plan, if any. If no
               such long-term disability insurance plan is in effect, you will
               be deemed to have commenced a Long-term Disability if: (I) you
               cannot perform the essential functions of your employment
               position, with or without a reasonable accommodation for your
               disability; or (ii) you cannot perform the essential functions of
               your employment position without an accommodation that would be
               an undue hardship for the Company to provide. The foregoing
               definition of Long-term Disability is not intended to and shall
               not affect the definition of "disability" or any similar or
               related term in any insurance policy the Company may provide; or

          (f)  Termination for Cause, as defined below.

               As used herein, the term "TERMINATION FOR CAUSE" means
               termination of your employment with the Company at any age
               because of:

               (f)  Failing to substantially perform your employment duties
                    (other than by reason of Long-term Disability); or

               (g)  Willfully engaging in conduct that the Company determined
                    does or will likely be materially damaging or detrimental to
                    the Company; or

               (h)  Acting with personal dishonesty or breaching your fiduciary
                    duty to the Company that in either case results or was
                    intended to result in personal profit to you at the expense
                    of the Company; or

               (i)  Willfully violating any law, rule, or regulation (other than
                    traffic violations, misdemeanors, or similar offenses),
                    which is or will likely be materially damaging or
                    detrimental to the Company; or

               (j)  Your conviction of, or your entry of a guilty plea to, a
                    felony or other crime involving moral turpitude.

          For purposes of defining Termination for Cause, no act, or failure to
          act, on your part shall be considered "WILLFUL" unless done, or
          omitted to be done, by you not in good faith and without reasonable
          belief that the act or omission was in the best interest of the
          Company.

     4.   CONDITION PRECEDENT FOR SEVERANCE BENEFIT. If, within 12 months
          following a Change in Control (I) your employment with the Company is
          terminated by the Company without your express written consent after
          or coincident with an Involuntary Change of Circumstances or (ii) you
          voluntarily terminate your employment with the Company after an
          Involuntary Change of Circumstances, then in such event you shall
          become entitled to a Severance Benefit as herein provided, subject to
          all of the terms and conditions set forth herein.

                                                                         Page 66

<PAGE>   4

     5.   SEVERANCE BENEFIT. If the conditions precedent set forth above occur,
          you shall be entitled to receive a Severance Benefit equal to one
          times your Annual Compensation (as herein defined). You may elect to
          receive this Severance Benefit in either (I) one lump sum payment or
          (ii) in your choice of up to 12 equal monthly installments (without
          interest).

          As used herein, the term "ANNUAL COMPENSATION" means the average of
          the total cash compensation received by you from the Company and
          includable in your gross federal taxable income during each of the one
          calendar year immediately preceding any termination of your
          employment.

     11.  CONFIDENTIAL INFORMATION. Notwithstanding any other provision of this
          agreement, in the event that, after termination of employment with the
          Company, you divulge any trade secrets and/or confidential information
          of the Company, you shall not be entitled to any Severance Benefits
          pursuant to this agreement.

     12.  NOT AN EMPLOYMENT AGREEMENT. Neither anything contained in this
          agreement nor any acts done pursuant hereto shall be construed as
          entitling you to be continued in the employ of the Company for any
          period of time or as obliging the Company to keep you in its employ
          for any period of time.

     13.  GENERAL PROVISIONS. No provisions of this agreement may be modified,
          waived, or discharged unless such waiver, modification, or discharge
          is agreed to in writing signed by you and the Company. No waiver by
          either party at any time of any breach by the other party of, or
          compliance with, any condition or provision of this agreement to be
          performed by such other party shall be deemed a waiver of similar or
          dissimilar provisions or conditions at the same or at any prior to
          subsequent time. All notices required or permitted hereunder shall be
          in writing. This agreement shall be governed and construed by and in
          accordance with the internal laws of the State of Missouri. The
          invalidity or unenforceability of any provision or provisions of this
          agreement shall not affect the validity or enforceability of any other
          provision of this agreement, which shall remain in full force and
          effect. Headings of paragraphs are for convenience only and shall not
          affect the interpretation of this agreement.

     14.  ARBITRATION. Any controversy or claim relating to this agreement, or
          the breach thereof (including the question of whether any particular
          matter is arbitrable hereunder) shall be settled by arbitration in the
          St. Louis, Missouri metropolitan area in accordance with the rules of
          the American Arbitration Association then in force. The Company and
          you agree to abide by all awards rendered by such arbitration
          proceedings, and all such awards may be filed with and enforced by any
          court having proper jurisdiction.

     15.  TERM. This agreement shall expire upon the later to occur of (I) 12
          months following any Change in Control or (ii) 36 months after the
          date of this letter; provided, however, that any such expiration shall
          not affect your right to receive any Severance Benefit to which you
          become entitled hereunder prior to such expiration. It is understood
          that no rights under this agreement shall arise with respect to any
          termination of your employment prior to the occurrence of any Change
          in Control.

                       ----------------------------------

You may make the foregoing agreement effective as respects you by executing a
copy of this letter where indicated below, thereby acknowledging your
understanding, acceptance of, and agreement to its terms and conditions, and
returning such signed copy to me within 10 days after the date of this letter.

                                                                         Page 67

<PAGE>   5

THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY
THE PARTIES.

Sincerely,

CITATION Computer Systems, Inc.(R)

J. Robert Copper
Chairman and Chief Executive Officer

                            ACCEPTANCE AND AGREEMENT
                            ------------------------

The terms and conditions of the foregoing agreement are understood, agreed to,
and accepted by me.

                                   -----------------------------------------
                                   Richard D. Neece

                                   Date:
                                        -------------------------------------

                                                                         Page 68

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