Document:

csgs-ex1025ar_194.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25AR

 

FORTY-EIGHTH AMENDMENT

TO

RESTATED AND AMENDED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

 CHARTER COMMUNICATIONS HOLDING COMPANY LLC

 

 

This Forty-eighth Amendment (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”) and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into a certain Restated and Amended CSG Master Subscriber Management System Agreement dated effective as of February 9, 2009, as amended (collectively the “Agreement”),  and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

Whereas, pursuant to the Agreement, CSG is designing, developing and implementing a Front Counter Receipt Printing Application (the "Application") for Customer's use, more particularly described in Sections 3 and 4 of the Forty-second Amendment (CSG document no. 2503374) to the Agreement; and 

 

Whereas, the parties have entered into good faith negotiations and discovery related to hosting services for the database storage and support of the Application; and

 

Whereas, as a result of the discussions described herein, the parties agree to amend the Agreement as provided herein.

 

Now, therefore, CSG and Customer agree to the following upon execution of this Amendment:

 

1.  Customer desires and CSG agrees to provide hosting services (the "Hosting Services") for the Application in Customer's production environment.  Upon completion of the implementation described in the Front Counter Receipt Printing Application SOW, effective as of September 17, 2013 (CSG document no. 2503415), as amended by that certain Change Order No. 1 (identified below), the Application will be a fully hosted web application.

 

2.  As a result, following implementation of the Hosting Services, Schedule F, "Fees," "CSG Services," will be amended to add a new subsection (c) to Subsection IX, "Custom Implementation Services", Subsection 2, “Front Counter Receipt Printing Application” to include the following fees for the Hosting Services:

 

CSG SERVICES

IX. Custom Implementation Services

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
c)  Hosting Services (Note 4)(Note 5)
	
 
	
 

	
i) Hardware, Software, Data Center and Storage Fees (Note 3)
	
*******
	
$********

	
ii) Hardware and Software Support Fees (Note 3)
	
*******
	
$********

Note 4:  Hosting Services shall commence upon implementation into Customer's production environment pursuant to that certain Change Order No. 1 to the Front Counter Receipt Printing Application SOW to be executed by the parties (CSG document no. 2505493).  

 

#2310665Page 1 of 210-11-2011

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES

 

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

Note 5:  For clarification purposes, Customer must use the Front Counter Receipt Printing Application in its environment in order for CSG to provide the Hosting Services in Subsection 2. c) above.  Further, CSG and Customer agree upon termination or expiration of the Agreement, Customer shall cease its use of the Front Counter Receipt Printing Application provided in this Agreement.

 

THIS AMENDMENT is executed on the day and year of the last signature below (the “Effective Date”).

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ Michael Ciszek
	
 

 

By:  /s/ Joseph T. Ruble

	
 

Title:  VP, Billing
	
 

Title: EVP, CAO & General Counsel

	
 

Name:  Michael Ciszek
	
 

Name:  Joseph T. Ruble

	
 

Date:  4/17/14
	
 

Date:  17 April 2014csgs-ex1025as_192.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25AS

 

FORTY-NINTH AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

This Forty-ninth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, the effective date of this Amendment is May 22, 2014 (the Effective Date").  Further, upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

 CSG and Customer agree to the following as of the Effective Date:

 

1.   Customer agrees to purchase an additional ****** (**) Vantage User IDs.  Accordingly, pursuant to the terms of the Eighth Amendment to the Agreement dated January 5, 2010 (CSG document number 2301676), the Twenty-fifth Amendment dated March 12, 2012 (CSG document number 2311963), the Thirty-second Amendment dated August 8, 2012 (CSG document number 2313710), and the Thirty-ninth Amendment dated June 7, 2013 (CSG document number 2502779), the number of Vantage User IDs will be increased from *** ******* *********** (***) to ***** ******* ******** (***) and Customer shall be invoiced accordingly. 

 

2.   CSG and Customer further agree to add the ***** (**) former Bresnan Vantage User IDs into the Vantage User ID count for Customer.  As a result, upon the Effective Date, the total number of Vantage User IDs, including the former Bresnan Vantage User IDs, will be ***** ******* ********** (***).

 

THIS AMENDMENT is executed on the day and year last signed below to be effective as of the Effective Date.

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ Michael Ciszek
	
 

 

By:  /s/ Joseph T. Ruble

	
 

Title:  VP, Billings
	
 

Title:  EVP, CAO & General Counsel

	
 

Name:  Michael Ciszek
	
 

Name:  Joseph T. Ruble

	
 

Date:  6/12/14
	
 

Date:  13 June 2014csgs-ex1025at_193.htm

Pages where confidential treatment has been requested are stamped “Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission,” and places where information has been redacted have been marked with (***). 

Exhibit 10.25AT

 

FIFTIETH AMENDMENT

TO

AMENDED AND RESTATED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

CHARTER COMMUNICATIONS HOLDING COMPANY, LLC

 

 

This Fiftieth Amendment (the “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation (“CSG”), and Charter Communications Holding Company, LLC, a Delaware limited liability company (“Customer”).  CSG and Customer entered into that certain Amended and Restated CSG Master Subscriber Management System Agreement dated February 9, 2009, as amended (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and conditions set forth in this Amendment.  If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control.  Any terms in initial capital letters or all capital letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement.  Upon execution of this Amendment by the parties, the effective date of this Amendment is May 22, 2014 (the Effective Date").  Further, upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the Agreement as amended by this Amendment.  Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

 

 

 CSG and Customer agree to the following as of the Effective Date:

 

1.  Upon execution of this Amendment and pursuant to the terms and conditions of the Agreement, which include Exhibit C-6(a), the Second Amendment to the Agreement (CSG document number 2300066) and the Thirty-first Amendment to the Agreement (2312890), Customer desires to obtain the right to purchase Additional Capacity of *** ******** (******) Commercial Accounts of the ACP Commercial Upgrade Service.  

 

2.    As a result, the "Additional Capacity License (Note 3)" line items of the table entitled "ACP Commercial Upgrade Service (Note 1)" of the Thirty-first Amendment are deleted in their entirety and replaced as follows: 

 

ACP COMMERCIAL UPGRADE SERVICE (Note 1)

			
	
Description of Item/Unit of Measure
	
Frequency
	
Fee

	
Additional Capacity License (Note 3)
	
 
	
 

	
1.Perpetual License (per ***********) for the term of the Agreement (Note 4)
	
*** *******
	
$**********

	
2.****** Maintenance (per ***********)
	
********
	
$*********

 

3.   For clarification purposes, the ******* Additional Capacity License fees specified in Section 2 of the above table, shall be invoiced commencing as of Customer's July 2014 invoice for the Additional Capacity and ******** thereafter through the term of the Agreement.  As a result of the Additional Capacity hereunder, the total of ACP Commercial Accounts is increased from *********** ******** (******) to *********** ******** (******).

 

 

[Signature Page Follows]

 

 

 

	
***
	
Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission. 

 

 

THIS AMENDMENT is executed on the day and year last signed below to be effective as of the Effective Date.

 

		
	
CHARTER COMMUNICATIONS HOLDING COMPANY, LLC (“CUSTOMER”)

 

By: Charter Communications, Inc., its Manager
	
CSG SYSTEMS, INC. (“CSG”)

	
 

 

By: /s/ James Daley
	
 

 

By:  /s/ Joseph T. Ruble

	
 

Title:  VP Billing Ops
	
 

Title:  EVP, CAO & General Counsel

	
 

Name:  James Daley
	
 

Name:  Joseph T. Ruble

	
 

Date:  8/27/14
	
 

Date:  29 August 2014

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