Document:

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                                                                Exhibit 10.11

                                ACME PACKET, INC.

                       INCENTIVE STOCK OPTION AGREEMENT

     This INCENTIVE STOCK OPTION AGREEMENT, dated as of September 17, 2002 (this
"AGREEMENT"), is between ACME PACKET, INC., a Delaware corporation (the
"COMPANY"), and Dino DiPalma (the "OPTIONEE"). Capitalized terms used herein
without definition shall have the meaning ascribed to such terms in the
Company's 2000 Equity Incentive Plan, a copy of which is attached hereto as
EXHIBIT A (the "PLAN").

     1.   GRANT OF OPTION. Pursuant to the Plan, the Company grants to the
Optionee an option (the "OPTION") to purchase from the Company all or any number
of an aggregate of 50,000 shares, subject to adjustment pursuant to Section 8 of
the Plan (the "OPTION SHARES"), of the Company's common stock, $.001 par value
per share, at a price of $.20 per share. The Option is granted as of September
17, 2002 (the "GRANT DATE").

     2.   CHARACTER OF OPTION. The Option is intended to be treated as an
"incentive stock option" within the meaning of Section 422 of the Internal
Revenue Code of 1986, as amended (the "CODE").

     3.   DURATION OF OPTION. Unless subject to earlier expiration or
termination pursuant to the terms of the Plan, the Option shall expire on ten
year anniversary of the Grant Date.

     4.   EXERCISE OF OPTION.

     (a)  VESTING SCHEDULE. Until its expiration or termination, the Option may
be exercised, in the manner specified in Section 7.1(g) of the Plan, for 25% of
the Option Shares on September 17, 2003, and for the balance of the Option
Shares in monthly installments, with each installment being as nearly equal as
practicable (as determined by the Company in its reasonable discretion), at the
end of each calendar month beginning October 31, 2003 and ending September 30,
2006. The provisions of this Section 4(a) shall be subject to the provisions of
Section 7.1(e) of the Plan.

     (b)  ACCELERATION OF VESTING

     Notwithstanding anything in Section 4(a) above to the contrary but subject
to the provisions of Section 7.1(e) of the Plan, in the event a Sale of the
Company Transaction (as defined below in Section 4(d) below) occurs and the
Option is not exercisable in full for all of the Option Shares immediately prior
to such Sale of the Company Transaction, then the exercisability of the Option
shall be accelerated such that, immediately prior to such Sale of the Company
Transaction, the Option shall become exercisable for an additional number of
Option Shares equal to fifty percent (50%) of the then Unvested Option Shares
(as defined below in Section 4(d) below). The foregoing provisions of this

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Section 4(b) shall be implemented ratably across all Unvested Option Shares that
are subject to the Option immediately prior to such Sale of the Company
Transaction regardless of when the Option would have otherwise become
exercisable for such Unvested Option Shares pursuant to Section 4(a) above.

     (c)  Notwithstanding anything express or implied to the contrary in the
foregoing provisions of this Section 4, the Option may, as provided in Section
7.1(d) of the Plan, at any time be further accelerated at the discretion of the
Committee, PROVIDED that, without the consent of the Optionee, such acceleration
would not cause the Option to fail to comply with the provisions of Section 422
of the Code.

     (d)  For purposes of this Agreement, the following terms shall have the
respective meanings ascribed to such terms below:

     "SALE OF THE COMPANY TRANSACTION" shall mean any Transaction in which the
     shareholders of the Company immediately prior to such Transaction do not
     own or hold, immediately after consummation of such Transaction, shares of
     capital stock of the surviving person or entity or acquiring person or
     entity, as applicable, in connection with such Transaction representing at
     least a majority of the total voting power of the outstanding capital stock
     of such surviving person or entity or such acquiring person or entity, as
     the case may be.

     "TRANSACTION" shall mean any merger or consolidation of the Company with or
     into another person or entity, the sale or transfer of all or substantially
     all of the assets of the Company, or the sale or transfer by the
     stockholders of the Company of all outstanding shares of capital stock of
     the Company, in each case in a single transaction or in a series of related
     transactions.

     "UNVESTED OPTION SHARES" shall mean, at the relevant time of reference
     thereto, those Option Shares for which the Option has not yet become
     exercisable at such time pursuant to Section 4(a) and without giving effect
     to the provisions of Section 4(b) above.

     5.   TERMINATION OF ASSOCIATION WITH THE COMPANY. If the Optionee's
employment with the Company is terminated, whether voluntarily or otherwise, the
Option, to the extent the Option is exercisable on the date of termination, may
be exercised by the Optionee, but only within 90 days after the Optionee ceases
to be an employee of the Company, unless terminated earlier by its terms. For
purposes of this Section 5, military or sick leave shall not be deemed a
termination of employment, PROVIDED that it does not exceed the longer of 120
days or the period during which the absent Optionee's reemployment rights, if
any, are guaranteed by statute or by contract. Death or disability (other than
sick leave as specified in the preceding sentence) shall be deemed to be a
termination of employment.

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     6.   TRANSFER OF OPTION. Other than as expressly permitted by the
provisions of Section 7.1(f) of the Plan, the Option may not be transferred
except by will or the laws of descent and distribution and, during the lifetime
of the Optionee, may be exercised only by the Optionee.

     7.   INCORPORATION OF PLAN TERMS. The Option is granted subject to all of
the applicable terms and provisions of the Plan, including, but not limited to,
the limitations on the Company's obligation to deliver Optioned Shares upon
exercise set forth in Section 9.1 (Violation of Law), Section 9.2 (Corporate
Restrictions on Rights in Stock), Section 9.3 (Investment Representations) and
Section 9.7 (Tax Withholding).

     8.   MISCELLANEOUS. This Agreement shall be construed and enforced in
accordance with the internal, substantive laws of The Commonwealth of
Massachusetts and shall be binding upon and inure to the benefit of any
successor or assign of the Company and any executor, administrator, trustee,
guardian, or other legal representative of the Optionee.

            [THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK.]

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     IN  WITNESS WHEREOF, the parties have executed this Incentive Stock Option
Agreement as a sealed instrument as of the date first above written.

ACME PACKET, INC.                          OPTIONEE

By:/s/ Andrew D. Ory                           /s/ Dino DiPalma
   ---------------------------------           ------------------------------
   Name: Andrew D. Ory                         Dino DiPalma
   Title: CEO

                                               Optionee's Address:

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                                                                       EXHIBIT A

                           2000 EQUITY INCENTIVE PLAN<Page>

                                                                Exhibit 10.12

                                ACME PACKET, INC.
                        EMPLOYEE STOCK PURCHASE AGREEMENT
                               (James J. Hourihan)

     This EMPLOYEE STOCK PURCHASE AGREEMENT (this "AGREEMENT") is made as of
this 15th day of September 15, 2004, by and among Acme Packet, Inc., a Delaware
corporation (the "COMPANY"), James J. Hourihan (the "PURCHASER"), and Robert G.
Ory, in his capacity as Secretary of the Company and escrow holder hereunder
(the "ESCROW HOLDER").

     WHEREAS, the Purchaser is an employee of the Company;

     WHEREAS, the Company desires to sell to the Purchaser, and the Purchaser
desires to purchase from the Company, 25,000 shares of the Company's common
stock, par value $0.001 per share ("COMMON STOCK"), pursuant to, and in
accordance with, the terms and conditions of this Agreement and the Acme Packet,
Inc. 2000 Equity Incentive Plan (as heretofore amended, the "Plan"): and

     WHEREAS, the sale by the Company to the Purchaser, and the purchase by the
Purchaser from the Company, of such 25,000 shares of Common Stock is being
effected and implemented pursuant to the Plan and this Agreement and shall be
treated by the parties as an Award of Restricted Stock under the Plan, as each
of the terms "Award" and "Restricted Stock" are defined under the Plan.

     NOW, THEREFORE, in consideration of the promises and mutual covenants
herein set forth, and other good and valuable consideration, receipt of which is
hereby acknowledged, the parties hereto hereby mutually covenant and agree as
follows:

     1.   DEFINITIONS. For purposes of this Agreement, the following terms shall
have the meanings provided therefor below in this Section 1 or elsewhere in this
Agreement as referred to below in this Section 1:

          "CLOSING" shall have the meaning ascribed to such term in Section 6
          below.

          "NOTICE" shall have the meaning ascribed to such term in Section 6
          below.

          "OPTION" shall have the meaning ascribed to such term in Section 6
          below.

          "SALE OF THE COMPANY TRANSACTION" shall mean any Transaction in which
          the shareholders of the Company immediately prior to such Transaction
          do not own or hold, immediately after consummation of such
          Transaction, shares of capital stock of the surviving person or entity
          or acquiring person or entity, as applicable, in connection with such
          Transaction representing at least a majority of the total voting power
          of the outstanding capital stock of such surviving person or entity or
          such acquiring person or entity, as the case may be.

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          "SHARES" shall have the meaning ascribed to such term in Section 2
          below.

          "SHARES CERTIFICATE" shall have the meaning ascribed to such term in
          Section 4 below.

          "STOCKHOLDERS AGREEMENT" shall mean that certain Stockholders
          Agreement, dated as of August 3, 2000, among the Company and the
          stockholders of the Company parties thereto.

          "TRANSACTION" shall mean shall mean any merger or consolidation of the
          Company with or into another person or entity, the sale or transfer of
          all or substantially all of the assets of the Company, or the sale or
          transfer by the stockholders of the Company of all outstanding shares
          of capital stock of the Company, in each case in a single transaction
          or in a series of related transactions.

          "UNVESTED SHARES" shall mean, at the relevant time of reference
          thereto, those Shares that have not vested on or prior to such time
          pursuant to Section 5 or Section 6 hereof.

          "VESTED SHARES" shall mean, at the relevant time of reference thereto,
          those Shares that have vested on or prior to such time pursuant to
          Section 5 or Section 6 hereof.

     2.   SALE OF STOCK. The Company hereby agrees to sell to the Purchaser, and
the Purchaser hereby agrees to purchase from the Company, an aggregate of 25,000
shares of Common Stock (subject to adjustment pursuant to Section 10 hereof, the
"SHARES"), at the price of $0.30 per share, for an aggregate purchase price of
$7,500.00. For and in consideration of the Company's agreement to sell the
Shares to the Purchaser, and as condition precedent to the Company's obligation
to consummate such sale, the Purchaser agrees to become a party to the
Stockholders Agreement.

     3.   PAYMENT OF PURCHASE PRICE. The Purchaser shall pay the aggregate
purchase price for the Shares in cash.

     4.   ISSUANCE OF SHARES. Upon receipt by the Company of an Instrument of
Adherence to the Stockholders Agreement, duly executed and delivered by the
Purchaser, and the aggregate purchase price for the Shares, the Company shall
prepare and duly execute a stock certificate, registered in the name of the
Purchaser, representing 25,000 shares of Common Stock (the "INITIAL SHARES
CERTIFICATE"). The Initial Shares Certificate and any stock certificate prepared
and duly executed by the Company, registered in the name of the Purchaser,
representing any Shares issued to the Purchaser at any time after the date of
this Agreement (each, an "ADDITIONAL SHARES CERTIFICATE"), shall each be
endorsed with the legend required by the Stockholders Agreement and the legend
set forth in Section 8(b) below. The Initial Shares Certificate and each
Additional Shares Certificate, if any, each accompanied by stock powers or other
appropriate instruments of

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assignment thereof duly executed in blank by the Purchaser, shall be delivered
to the Escrow Holder to be held in escrow pursuant to the provisions of Section
7 hereof.

     5.   VESTING OF SHARES.

          (a)  VESTING SCHEDULE. Subject to all of the provisions of this
Section 5 and to the vesting provisions of Section 6 below, the Shares shall
vest over time, with 25% percent of the Shares vesting on August 16, 2005 and
the remainder vesting in monthly installments, with each installment being as
equal in number of shares as possible (as determined by the Company in its
reasonable discretion), at the end of each calendar month beginning September
30, 2005 and ending August 31, 2008.

          (b)  ACCELERATION OF VESTING. Notwithstanding anything in Section 5(a)
above to the contrary but subject to the provisions of Section 5(c) below, in
the event a Sale of the Company Transaction occurs, then the vesting of an
appropriate number of those Shares that are outstanding immediately prior to
such Sale of the Company Transaction and that have not already previously vested
shall be accelerated such that fifty percent (50%) of such Shares shall be fully
vested immediately prior to the occurrence of such Sale of the Company
Transaction. The foregoing provisions of this Section 5(b) shall be implemented
ratably across all Unvested Shares outstanding immediately prior to such Sale of
the Company Transaction regardless of when such Unvested Shares would have
otherwise vested pursuant to Section 5(a) above.

          (c)  NO FURTHER VESTING FOLLOWING TERMINATION. Except if and to the
extent otherwise expressly provided in Section 6, upon termination of the
Purchaser's employment with the Company for any reason or for no reason,
regardless of whether such termination is effected by the Company, by the
Purchaser (whether voluntarily or involuntarily) or upon the Purchaser's death,
none of the Unvested Shares owned of record or beneficially by the Purchaser on
the date of termination shall thereafter vest.

          (d)  SALE OF THE COMPANY. Following a Sale of the Company Transaction,
employment by the Purchaser with any person or entity that is the successor or
acquiror (each a "SUCCESSOR ENTITY") of the Company shall be treated in the same
manner under this Agreement as if the Purchaser were employed by the Company,
and in such context any reference in this Agreement to the Company shall be
deemed to be a reference to the Successor Entity to the Company. In the event
that, in connection with a Sale of the Company Transaction, the Purchaser
receives or acquires any shares of stock in any person or entity or other
property or assets of any kind (collectively, the "NEW PROPERTY") in exchange
for shares of stock in the Company (including, without limitation, the Shares)
or other property or assets, in either case that is owned or held by the
Purchaser subject to this Agreement (collectively, the "SUBJECT PROPERTY"), then
the provisions of this Agreement shall apply to such New Property to the same
extent as it applied to the Subject Property and the Purchaser shall hold such
New Property subject to all of the provisions of this Agreement and shall comply
and perform with all of his obligations under this Agreement with respect to
such New Property and such New Property shall thereafter be deemed to be and
treated as Subject Property.

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          (e)  DELIVERY OF VESTED SHARES. Vested Shares shall, at the request of
the Purchaser, be released from the escrow provided for in Section 7 hereof and
shall be delivered to the Purchaser. Vested Shares shall continue to be subject
to the restrictions on transfer and other provisions of the Stockholders
Agreement.

          (f)  ESCROW OF UNVESTED SHARES. All Unvested Shares shall be held in
escrow pursuant to Section 7 below.

     6.   REPURCHASE RIGHT.

     (a) In the event of the termination of the Purchaser's employment with the
Company for any reason or for no reason at any time, regardless of whether such
termination is effected by the Company, by the Purchaser (whether voluntarily or
involuntarily) or upon the Purchaser's death, the Company shall have the right,
but not the obligation, to repurchase all or any number of the Shares that are
then Unvested Shares subject to and in accordance with the terms of this Section
6.

     (b) The Company may exercise its repurchase rights in this Section 6 by
delivering to the Purchaser, within thirty (30) days following the date of
termination, a notice (the "NOTICE") of its intention to exercise its repurchase
right under this Section 6, specifying the number of Unvested Shares that the
Company desires to repurchase, whereupon, subject to the provisions of this
Section 6, the Company shall become legally obligated to repurchase from the
Purchaser, and the Purchaser shall become legally obligated to sell to the
Company, at the Closing (as such term is defined below), the number of Unvested
Shares referred to in the Notice. The purchase price per share for all of the
Unvested Shares repurchased by the Company pursuant to this Section 6 shall be
$0.30 (subject to adjustment pursuant to Section 10 hereof), payable, at the
election of the Company, in cash or through the cancellation of indebtedness.
The closing (the "CLOSING") of the repurchase by the Company of all or any
number of Unvested Shares pursuant to this Section 6 shall take place at the
offices of the Company at such time and on such date as the Company shall
specify in the Notice, but in no event later than sixty (60) days after the date
of termination. At the Closing, the Purchaser shall deliver to the Company a
certificate or certificates evidencing the number of Unvested Shares to be
repurchased, duly endorsed for transfer or accompanied by duly executed stock
powers, against payment by the Company of the purchase price therefor in
accordance with the terms of this Section 6. In the event that the Company has a
right to repurchase any Unvested Shares pursuant to this Section 6 and elects
not to, or fails to, repurchase all or a portion of such Unvested Shares in
accordance with the provisions of this Section 6, then all of the Unvested
Shares not so repurchased shall automatically become fully vested and,
thereafter, shall be treated as Vested Shares for all purposes of this
Agreement.

     7.   ESCROW OF UNVESTED SHARES.

          (a)  ESCROW HOLDER. Each stock certificate representing Unvested
Shares shall be held in escrow by the Escrow Holder, together with a stock
assignment, in the form attached hereto as EXHIBIT A, executed in blank by the
Purchaser with respect to the Unvested Shares represented by such stock
certificate. Each stock certificate representing Unvested Shares shall be held
in escrow pursuant to this Section 7 until all of such Unvested Shares become
fully

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vested pursuant to, and in accordance with, the provisions of Section 5 or
Section 6 hereof or until all of such Unvested Shares are repurchased by the
Company pursuant to, and in accordance with, the provisions of Section 6 hereof,
whichever occurs earlier.

          (b)  RIGHTS OF PURCHASER WITH RESPECT TO UNVESTED SHARES HELD IN
ESCROW. Subject to the terms hereof and the terms of the Stockholders Agreement,
the Purchaser shall have all the rights of a stockholder with respect to the
Unvested Shares while they are held in escrow, including without limitation, the
right to vote such Unvested Shares and receive any cash dividends declared
thereon. If there is (i) any stock dividend, stock split or other change in the
Unvested Shares, or (ii) any merger or sale of all or substantially all of the
assets or other acquisition of the Company, any and all new, substituted or
additional securities to which the Purchaser is entitled by reason of his
ownership of the Unvested Shares shall be immediately subject to this escrow,
deposited with the Escrow Holder and included thereafter as "Unvested Shares"
for purposes of this Agreement.

          (c)  OBLIGATIONS AND LIABILITIES OF THE ESCROW HOLDER. The Escrow
Holder shall be obligated only for the performance of such duties as are
specifically set forth herein and may rely and shall be protected in relying or
refraining from acting on any instrument reasonably believed by him to be
genuine and to have been signed or presented by the proper party or parties. The
Escrow Holder shall not be personally liable for any act he may do or refrain
from doing hereunder as Escrow Holder or as attorney-in-fact for the Purchaser,
PROVIDED that the Escrow Holder acts or refrains from acting in good faith and
in the exercise of his own good judgment, and any act that he does or refrains
from doing pursuant to the advice of his own attorneys, who may be counsel to
the Company, shall be conclusive evidence of such good faith.

          (d)  DUTIES OF THE ESCROW HOLDER.

               (i)    In the event of any repurchase of Unvested Shares pursuant
          to, and in accordance with, the provisions of Section 6 hereof, the
          Escrow Holder shall take all steps necessary to consummate such
          repurchase, including, but not limited to, presentment of stock
          certificates representing the Unvested Shares subject to such
          repurchase, together with stock powers executed by or in the name of
          the Purchaser appropriately completed by the Escrow Holder, to the
          Company or its transfer agent with irrevocable instructions to
          register the transfer of such Unvested Shares into the name of the
          Company or its designee. The Purchaser hereby appoints the Escrow
          Holder his irrevocable attorney-in-fact to execute in his name,
          acknowledge and deliver all stock powers and other instruments as may
          be necessary or desirable with respect to the repurchase of any
          Unvested Shares pursuant to, and in accordance with, the provisions of
          Section 6 hereof.

               (ii)   Upon the vesting of any Unvested Shares, the Escrow Holder
          shall, at the request of the Purchaser, either (i) promptly deliver to
          the Purchaser the certificate or certificates representing such
          Unvested Shares that have become vested or (ii) promptly cause a new
          certificate endorsed with the appropriate legends to be issued for
          such Unvested Shares that have become vested and shall deliver such
          certificate to the Purchaser.

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               (iii)  The Escrow Holder may, but need not, submit a memorandum
          to the Purchaser and to the Company setting forth action the Escrow
          Holder intends to take with respect to the escrow of the Unvested
          Shares and requesting the parties to acknowledge the propriety of the
          intended action. If, in any such case, either party fails or refuses
          to acknowledge the propriety of the intended action, the Escrow Holder
          may seek the advice of counsel, who may be counsel to the Company, and
          any action taken in accordance with the written advice of such counsel
          shall be full protection to the Escrow Holder in respect thereto
          against any person. It is agreed that in any event the Escrow Holder
          shall not be liable for any action or failure to act taken in good
          faith, and that his liability shall be limited to actions or inaction
          constituting gross negligence or willful misconduct.

               (iv)   It is understood and agreed that should any dispute arise
          with respect to the delivery, ownership or right of possession of the
          Unvested Shares or other securities held by the Escrow Holder
          hereunder, he is authorized and directed to retain in his possession
          without liability to anyone all or any part of said Unvested Shares or
          other securities until such dispute shall have been settled either by
          mutual written agreement of the parties concerned or by a final order,
          decree or judgment of a court of competent jurisdiction after the time
          for appeal has expired and no appeal has been perfected, but he shall
          be under no duty whatsoever to institute or defend any such
          proceedings.

               (v)    The Escrow Holder is hereby expressly authorized to comply
          with and obey orders, judgments or decrees of any court. In case the
          Escrow Holder obeys or complies with any such order, judgment or
          decree, he shall not be liable to any of the parties hereto or to any
          other person, firm or corporation by reason of such compliance,
          notwithstanding any such order, judgment or decree being subsequently
          reversed, modified, annulled, set aside, vacated or found to have been
          entered without jurisdiction.

               (vi)   The parties hereto understand that the Escrow Holder is
          legal counsel to the Company, and that said counsel may continue to
          act as such in the event of any dispute in connection with this
          Agreement or any other transaction contemplated herein or affected
          hereby.

               (vii)  By signing this Agreement, the Escrow Holder becomes a
          party to this Agreement only for the purposes of this Section 7.

          (e)  CHANGE OF DUTIES. The Escrow Holder's duties hereunder may be
altered, amended, modified, or revoked only by a writing signed by all of the
parties hereto; PROVIDED, HOWEVER, that the Company may at any time, at its
option, elect to terminate this escrow by notice to the Purchaser and the Escrow
Holder.

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          (f)  COSTS AND FEES. All reasonable costs, fees and disbursements
incurred by the Escrow Holder in connection with the performance of his duties
hereunder shall be borne by the Company.

          (g)  RESIGNATION. The Escrow Holder reserves the right, upon notice to
the Company and the Purchaser, to resign from his duties as Escrow Holder and to
appoint a substitute Escrow Holder.

     8.   RESTRICTIONS ON TRANSFER.

          (a)  NO TRANSFERS OF UNVESTED SHARES. Except for (i) the escrow
described in Section 7 above or (ii) the transfer of any Unvested Shares to the
Company as contemplated by this Agreement, none of the Unvested Shares or any
beneficial interest therein shall be transferred, encumbered or otherwise
disposed of in any way until such Unvested Shares have become vested pursuant
to, and in accordance with, the provisions of Section 5 or Section 6 hereof.

          (b)  LEGEND FOR UNVESTED SHARES. The certificates evidencing any of
the Unvested Shares shall be endorsed with a legend, in addition to any other
legend required by the Stockholders Agreement, substantially as follows:

          "THIS CERTIFICATE AND THE SHARES REPRESENTED BY THIS CERTIFICATE ARE
          SUBJECT TO AN EMPLOYEE STOCK PURCHASE AGREEMENT DATED AS OF SEPTEMBER
          15, 2004 AND TO THE RESTRICTIONS UPON TRANSFER CONTAINED THEREIN. A
          COPY OF SUCH EMPLOYEE STOCK PURCHASE AGREEMENT WILL BE FURNISHED TO
          ANY INTERESTED PARTY UPON WRITTEN REQUEST FREE OF CHARGE."

          (c)  ADDITIONAL RESTRICTIONS ON TRANSFER. The Purchaser hereby
acknowledges that any Unvested Shares that become vested pursuant to, and in
accordance with, the provisions of Section 5 or Section 6 hereof, and any and
all beneficial interest in such Vested Shares, shall continue to be subject to
the restrictions on transfer set forth in the Stockholders Agreement.

     9.   INVESTMENT INTENT. The Purchaser represents and warrants that any
Shares acquired by him or that may be acquired by him are being or will be, as
the case may be, acquired for his own account for the purpose of investment and
not with a view to the resale or distribution thereof.

     10.  ADJUSTMENT FOR STOCK SPLITS, ETC.

          (a)  In the event that at any time after the date of this Agreement
the Company implements any stock dividend, reclassiflcation, recapitalization or
other change in or with respect to the Common Stock resulting in shares of any
series of capital stock of the Company (other than Common Stock) or other
securities, property or assets of the Company being

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                                       -8-

distributed in respect of, or being exchanged for, shares of Common Stock
subject to this Agreement, then all references in this Agreement to such shares
of Common Stock shall be appropriately adjusted to take into account any such
shares of any series of capital stock of the Company (other than Common Stock)
or other securities, property or assets of the Company distributed in respect
of, or exchanged for, outstanding shares of Common Stock and all of such shares
of any series of capital stock of the Company (other than Common Stock) or other
securities, property or assets of the Company shall be held subject to all of
the term and conditions of this Agreement to the same extent as if they were
shares of Common Stock subject to this Agreement.

          (b)  In the event that at any time after the date of this Agreement
the Company implements any stock split, stock dividend or reverse stock split in
or with respect to the Common Stock resulting in an increase or decrease in the
outstanding shares of Common Stock of the Company, then all references in this
Agreement to any number of shares of Common Stock shall be appropriately
adjusted to reflect any such stock split, stock dividend, or reverse stock
split.

          (c)  In the event that any stock split, stock dividend, reverse stock
split, reclassification, recapitalization or other change in or with respect to
the Common Stock which may be adopted by the Company after the date of this
Agreement would cause an adjustment in any number of shares of Common Stock or
any number of shares of any other series or class of capital stock of the
Company that would otherwise result in fractional shares of Common Stock or such
other series or class of capital stock of the Company, or in the event that any
calculation or determination of the number of Shares that are or have vested or
that are subject to vesting under this Agreement would otherwise result in
fractional shares of Common Stock or any other series or class of capital stock
of the Company, then such fractional shares shall be disregarded by rounding
down to the nearest whole number of shares.

          (d)  In the event that at any time after the date of this Agreement
the Company implements any stock split, stock dividend, reverse stock split,
reclassification, recapitalization or other change in or with respect to the
Common Stock, then all references in this Agreement to the purchase price for
any shares of Common Stock shall be appropriately adjusted to take into account
any such stock split, stock dividend, reverse stock split, reclassification,
recapitalization or other change in or with respect to the Common Stock.
Notwithstanding the foregoing, the purchase price with respect to any shares of
Common Stock shall never be reduced to a value below the par value of such
shares of Common Stock.

          (e)  The foregoing provisions of this Section 10 shall apply
successively to one or more stock splits, stock dividends, reverse stock splits,
reclassifications, recapitalizations or other changes in or with respect to the
Common Stock.

     11.  TAX CONSEQUENCES.

          (a)  WITHHOLDING TAXES. It is understood by the parties hereto that
the issuance and/or sale of any of the Shares to the Purchaser may be deemed
compensatory in purpose and in effect and that, as a result, the Purchaser may
be obligated to advance to the Company amounts

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                                       -9-

sufficient to pay withholding taxes in respect of such Shares at the time
Purchaser becomes subject to Federal income taxation with respect to the receipt
of such Shares. In the event that such withholding tax obligations arise, the
parties hereby agree that the Company shall have no obligation to pay such
withholding taxes, that payment of such withholding taxes shall be the exclusive
obligation of the Purchaser and that the Company shall be entitled to withhold
amounts from other sources of compensation otherwise due to the Maker by the
Company for purposes of satisfying such withholding taxes if and to the extent
that such withholding taxes have not been otherwise paid or satisfied by the
Purchaser. The Purchaser agrees on his behalf, and on behalf of his successors
and assigns, to indemnify the Company with respect to any withholding tax
payment that the Company is required to make that arises from the issuance
and/or sale of any of the Shares to the Purchaser.

          (b)  SECTION 83(b) ELECTION. Purchaser hereby agrees to deliver to the
Company a signed copy of any instrument, letter or other document he may execute
and file with the Internal Revenue Service evidencing his election under Section
83(b)(2) of the Internal Revenue Code of 1986, as amended, to treat his receipt
of any of the Shares hereunder as included in the Purchaser's gross income in
the year of receipt. The Purchaser shall deliver such copy of any such
instrument of election to the Company within five (5) days after the date on
which any such election is required to be made in accordance with the
appropriate provisions of the Internal Revenue Code or applicable Regulations
thereunder.

     12.  GENERAL PROVISIONS.

          (a)  GOVERNING LAW. This Agreement shall be governed by the internal
substantive laws of The Commonwealth of Massachusetts, without reference to any
conflict of laws provisions thereof that would implicate the substantive or
procedural laws of any other jurisdiction.

          (b)  ENTIRE AGREEMENT. This Agreement represents the entire agreement
between the parties with respect to the purchase of Common Stock by the
Purchaser from the Company and supersedes all prior written and oral agreements
and understandings between the parties to the extent that such prior written and
oral agreements relate or pertain to the subject matter of this Agreement. This
Agreement may only be modified or amended pursuant to a written agreement or
instrument signed by the Company and the Purchaser or, with respect to Section
7, the Company, the Purchaser and the Escrow Holder.

          (c)  NOTICES. Any notice, demand, request or other communication
hereunder to any party shall be deemed to be sufficient if contained in a
written instrument delivered in person or duly sent by first class registered,
certified or overnight mail, postage prepaid, or telecopied with a confirmation
copy by regular, certified or overnight mail, postage prepaid, or sent by
electronic mail with a confirmation copy by regular, certified or overnight
mail, postage prepaid, to such party at the address, telecopier number or email
address, as the case may be, set forth below or such other address, telecopier
number, or email address, as the case may be, as may hereafter be designated in
writing by the addressee to the addressor listing all parties:

     if to the Company, to:

<Page>

                                      -10-

          Acme Packet, Inc.
          130 New Boston Street
          Woburn, MA 01801
          Attention: Andrew D. Ory
          Facsimile: 781-756-6800

          with a copy to:

          Bingham Dana LLP
          150 Federal Street
          Boston, MA 02110
          Attention: Julio E. Vega, Esq.
          Facsimile: (617) 951-8736

     if to the Purchaser, to:

          James J. Hourihan
          34 High Ridge Road
          Boxford, MA 01921

          Facsimile: _________________

     if to the Escrow Holder, to:

          Robert G. Ory, Secretary
          Acme Packet, Inc.
          130 New Boston Street
          Woburn, MA 01810
          Facsimile: 781-756-6880

     All such notices, requests and other communications shall be deemed to have
been received: (i) in the case of personal delivery, on the date of such
delivery; (ii) in the case of mail, on the third day following deposit into the
mail; and (iii) in the case of facsimile transmission, when confirmed by
facsimile machine report.

          (d)  BINDING EFFECT. This Agreement shall inure to the benefit of, be
binding upon, the heirs, personal representatives, executors, administrators,
successors and/or permitted assigns of the parties. This Agreement shall also
inure to the benefit of, and be binding upon, any transferee of the Shares.

          (e)  ASSIGNMENT. The rights and benefits of the Company under this
Agreement shall be transferable to any one or more persons or entities, and all
covenants and agreements hereunder shall inure to the benefit of, and be
enforceable by, the Company's successors and assigns. The Purchaser may not
delegate any of its obligations under this Agreement without the Company's prior
written consent.

<Page>

                                      -11-

          (f)  NO WAIVER. Either party's failure to enforce any provision or
provisions of this Agreement shall not in any way be construed as a waiver of
any such provision or provisions, nor prevent the party thereafter from
enforcing each and every other provision of this Agreement. The rights granted
both parties herein are cumulative and shall not constitute a waiver of either
party's right to assert all other legal remedies available to it under the
circumstances.

          (g)  SEVERABILITY. If any provision of this Agreement shall be held
illegal, invalid or unenforceable, such illegality, invalidity or
unenforceability shall attach only to such provision and shall not in any manner
affect or render illegal, invalid or unenforceable any other severable
provisions of this Agreement.

          (h)  HEADINGS. Headings are for convenience only and are not deemed to
be part of this Agreement.

          (i)  FURTHER ASSURANCES. The Purchaser agrees upon request to execute
any further documents or instruments necessary or desirable to carry out the
purposes or intent of this Agreement.

          (j)  COUNTERPARTS. This Agreement may be executed in counterparts, all
of which together shall for all purposes constitute one Agreement, binding on
each of the parties hereto notwithstanding that each such party shall not have
signed the same counterpart.

          (k)  RELATIONSHIP WITH PURCHASER. The Company is not by reason of this
Agreement or the issuance of any Shares obligated to continue the Purchaser's
association with the Company as an officer, director, employee, or in any other
capacity (other than as a shareholder).

          (l)  CONSENT TO JURISDICTION; WAIVER OF JURY TRIAL. In case of any
dispute hereunder, the parties will submit to the exclusive jurisdiction and
venue of any court of competent jurisdiction sitting in Suffolk County,
Massachusetts, and will comply with all requirements necessary to give such
court jurisdiction over the parties and the controversy. EACH PARTY HEREBY
WAIVES ANY RIGHT TO A JURY TRIAL AND TO CLAIM OR RECOVER PUNITIVE DAMAGES.

          (m)  INCORPORATION OF PLAN TERMS; CONFLICTING PROVISIONS. The parties
hereby acknowledge and agree that the Shares are being sold and purchased
pursuant to this Agreement subject to all of the applicable terms and provisions
of the Plan, all of which applicable terms and provisions are hereby
incorporated by reference as if fully set forth in this Agreement. In the event
of any conflict between any provision of the Plan and any provision of this
Agreement, any such provision of this Agreement shall control and govern.
Insofar as possible all of the provisions of this Agreement and all of the
provisions of the Plan shall be construed and interpreted so as to avoid
conflicts between any provision of this Agreement and any provision of the Plan
and so as to give full force and effect to all of the provisions of this
Agreement and all of the provisions of the Plan.

<Page>

                                      -12-

     IN WITNESS WHEREOF, the parties have duly executed this Agreement under
seal as of the day and year first set forth above.

PURCHASER

/s/ James J. Hourihan
-------------------------
James J. Hourihan

ACME PACKET, INC.

By: /s/ Andrew D. Ory
    ---------------------
Name:  Andrew D. Ory
Title: Chief Executive Officer

ESCROW HOLDER

/s/ Robert G. Ory
-----------------------------------
Robert G. Ory, Secretary of
Acme Packet, Inc.

<Page>

                                                                       EXHIBIT A

                                   STOCK POWER

     FOR VALUE RECEIVED, and subject to the escrow provisions on Section 7 of
that certain Employee Stock Purchase Agreement, dated as of September 15, 2004,
between Acme Packet, Inc. (the "COMPANY"), James J. Hourihan (the "PURCHASER"),
and Robert G. Ory in his capacity as Secretary of the Company, as Escrow Agent,
with full power of substitution in the premises, the Purchaser has bargained,
sold, assigned and transferred, and by these presents does bargain, sell, assign
and transfer unto ____________________________, ________________________ (     )
shares of the Common Stock of the Company, par value $0.001 per share, standing
in his name on the books of the Company and represented by Certificate Number __
herewith.

     AND does hereby constitute and appoint Bingham Dana LLP his true and lawful
attorney, IRREVOCABLY, for himself and in his name and stead, to sell, assign,
transfer, and make over, all or any part of the said stock, and for that purpose
to make and execute all necessary acts of assignment and transfer thereof, and
to substitute one or more persons with like full power, hereby ratifying and
confirming all that said Attorney or substitute or substitutes shall lawfully do
by virtue hereof.

                                      Date:   9/15/04
                                            ------------------

                                      /s/ James J. Hourihan
                                      ------------------------
                                      James J. Hourihan

                                      IN THE PRESENCE OF:

                                      /s/ Robert G. Ory
                                      ------------------------
                                      Name:

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