Document:

Exhibit 10.4.9

June 7, 2004

John Elliott
 218 Las Ondas
 Santa Barbara, CA 93109

Dear John:

Re:  Amendment to Employment Agreement

We refer to the employment agreement dated August 12, 2003.  724 desires and you have agreed to make certain amendments to the Agreement, on the terms and conditions set forth in this letter agreement.

In consideration of the foregoing and the mutual agreements contained herein (the receipt and adequacy of which are acknowledged), 724 and you agree as follows:

Terms and Conditions  

	
  
 
  	
  
•
  	
  
Effective   date: June 7, 2004
  
	
  
 
  	
  
•
  	
  
Title: Vice   President, Product Management
  
	
  
 
  	
  
•
  	
  
Manager:   John Sims
  

Salary:

Your base salary will be $14,5833.33 per month or $175,000 USD per annum. You shall be eligible to participate in our 2004 Annual Executive Bonus Plan, which allows for bonus to be earned on a quarterly basis if the Company achieves positive EBITDA.  Actual bonus amounts earned will depend on the level of EBITDA achieved.  Earned bonus amounts will be accrued on a quarterly basis, and will be paid out annually, following the completion of the fiscal year.

Vacation

You will now earn 1.67 vacation days per month and be eligible for 4 weeks vacation for each full calendar year.

Stock Options

Your stock options will continue to vest as per the vesting schedule outlined in your stock option agreements.

Termination.

(a)          Termination of Employment.   Neither 724 nor you make any representation to the other that employment will continue for a set period of time or that employment will be terminated only under particular circumstances.  Both 724 and you may terminate your employment at any time or for any reason, subject to the provisions of this agreement.

(b)          Termination Obligations.  You agree as follows:

	
  
 
  	
  
(i)
  	
  
All property,   including, without limitation, all equipment, tangible proprietary   information (including confidential data), documents, books, records,   reports, notes, contracts, lists, computer disks (and other   computer-generated files and data), and copies thereof, created on any medium   and furnished to, obtained by, or prepared by you in the course of or   incident to your employment, belongs to 724 or its affiliates and shall be   returned promptly to 724 upon termination of your employment by either 724,   for any reason (and whether for Cause or not), or you.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
(ii)
  	
  
All benefits   to which you are otherwise entitled shall cease upon your termination for any   reason (and whether for Cause or not), unless explicitly continued either   under this agreement, under any specific written policy or benefit plan of   724 or its affiliates, or as may be required by statute.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
(iii)
  	
  
Upon   termination of employment for any reason (and whether for Cause or not) under   this agreement, you shall be deemed to have resigned from all offices and   directorships then held with 724 or any subsidiary.  You shall sign any document or do such things that are   reasonably required by 724 to give effect to any such resignation.  Should you fail to do so, any director of   724 is hereby irrevocably authorized in your name and on his or her behalf to   sign any document or do any thing that is required to give effect thereto.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
(iv)
  	
  
Your   obligations under this section    “Termination” shall survive the termination of this agreement and the   termination of employment for any reason (and whether for Cause or not).
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
(v)
  	
  
Following   any voluntary termination of employment or termination for Good Reason by   you, you shall, where reasonably requested by 724, reasonably cooperate with   724 for a reasonable period of time after such termination of employment in   the orderly transition of duties and work assignments to other employees of   724 and its affiliates, 
  

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provided   that 724 continues to pay you compensation on a per diem basis, at a rate   equal to your base salary in effect at your date of termination, during any   such reasonable period of time that your cooperation is requested.  You shall also reasonably cooperate, at   724’s expense, in the defense of any action brought by any third party   against 724 and its affiliates that relates in any way to your acts or   omissions while employed by 724 and its affiliates.
  

(c)          Termination upon Death.  If you die during your employment, this agreement shall automatically terminate.

(d)          Termination upon Disability. If during your employment, you shall become physically or mentally incapacitated and as a result thereof you are unable to perform the essential functions of your position with or without a reasonable accommodation, for a continuous period of more than 120 days, then 724 and you specifically agree that this agreement has been frustrated, and therefore 724 is entitled to terminate your employment on one month’s notice or grant you one month’s salary in lieu of notice.

(e)          Termination of Employment Term Without Cause. Subject to Section (g), 724 reserves the right to terminate your employment without Cause at any time upon paying to the you a lump sum amount (the “Severance Amount”) equal to the sum of the following:

	
  
 
  	
  
i.
  	
  
six (6)   months of your then current base salary; and
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
ii.
  	
  
the product   of  six (6) multiplied by your Average   Monthly Bonus
  

less statutory deductions and withholdings, which amount the parties agree is pay-in-lieu of reasonable notice. You agree to release 724 and its affiliates from any action, cause of action, claim or demand against 724 or any other person, which may arise as a consequence of such termination and to sign a waiver and release to this effect in a form satisfactory to 724 as a condition to receiving payment under this Section (e). For purposes of this agreement, “Average Monthly Bonus” means an amount equal to the quotient obtained by dividing the total amount of bonus earned by you in the twelve (12) months immediately prior to the date of your termination by twelve (12).

(f)          Termination for Good Reason.  You may terminate your employment for Good Reason at any time.  Upon such termination for Good Reason, 

3

724 shall pay you the Severance Amount.  You agrees to release 724 and its affiliates from any action, cause of action, claim or demand against 724 or any other person, which may arise as a consequence of such termination and to sign a waiver and release to this effect in a form satisfactory to 724 as a condition to receiving payment under this Section (f).  For purposes of this agreement, “Good Reason” will exist at any time following the occurrence of one or more of the following events without your written consent:

	
  
 
  	
  
(i)
  	
  
subject to   Section (g), the assignment to you of any duties materially inconsistent with   your position, authority, duties or responsibilities pursuant to this   agreement or any other action by 724 that results in a material diminution in   such position, authority, duties or responsibilities;
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
(ii)
  	
  
a reduction   of greater than five percent in your total target income as set forth in   Schedule “A”; or
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
(iii)
  	
  
relocation,   without your consent of your place of employment by more than fifty (50)   miles; provided, however, that you shall not terminate your employment   hereunder unless you first give notice of your intention to terminate and the   grounds for such termination, and 724 has not, within thirty (30) days   following receipt of such notice, cured such Good Reason.
  

(g)          Special Considerations on Change of Control. Notwithstanding Section (e) and Section (f)(i), you acknowledge and agree that if a Change of Control has occurred, and in connection with that Change of Control, (i) the acquirer (or its affiliate) offers you employment or continues your employment in a position that is, when taken as a whole, comparable in all significant respects to your position, authority, duties and responsibilities with 724 prior to such Change of Control (it being understood that your title or reporting relationship may change as a result of the Change of Control), and (ii) your employment is not terminated by the acquirer (or its affiliate) within twelve (12) months of the Change of Control, then 724 shall not be obligated to pay you the Severance Amount. For purposes of the foregoing, “Change of Control” means any one person, corporation or other entity acquires
directly or indirectly (i) 50% or more of 724’s voting securities, or (ii) all or substantially all of 724’s assets. 

(h)          Termination of Employment Term for Cause. 724 may at any time and without notice immediately terminate your employment for Cause and you shall have no right to receive any compensation or benefit hereunder (with the exception of compensation earned but unpaid as of the termination date).  For purposes of this agreement, “Cause” will exist at any time following the occurrence of one or more of the following events:

4

	
  
 
  	
  
(i)
  	
  
any willful   act of personal dishonesty, fraud or misrepresentation taken by you in   connection with your responsibilities as an employee which was intended to   result in your substantial gain or personal enrichment at the expense of  724 or its affiliates;
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
(ii)
  	
  
your   conviction of a felony (other than driving-related offenses), or the   equivalent in a jurisdiction other than the United States, on account of any   act which was materially injurious to 724 or any of its affiliates, or the   reputation of 724 or any of its affiliates, as reasonably determined by the   Board of Directors of 724;
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
(iii)
  	
  
your willful   and continued failure to substantially perform your principal duties and   obligations of employment (other than any such failure resulting from   incapacity due to physical or mental illness;
  

provided, that for purposes of this Section (g), no act or failure to act shall be considered “willful” unless done or omitted to be done by you in bad faith and without reasonable belief that the act or omission was in or not opposed to the best interests of  724; provided, further, that 724 shall not terminate your employment under clause (iii) of this Section (g) unless 724 first gives notice of its intention to terminate and the grounds for such termination, and you have not, within thirty (30) days following receipt of such notice, cured such failure.

(i)          Voluntary Termination Period.  You may terminate this agreement upon giving of 12 weeks’ prior notice to 724 (or such lesser period of time as the parties may agree upon), in which case this agreement shall terminate at the expiration of such 12 week period without any other notice or any payment of salary or benefit plan contributions subsequent to the termination of this agreement.

(j)          Treatment of Stock Options, Restricted Stock and Other Securities.  Notwithstanding any other provisions of this agreement, upon any termination of you for any reason and whether for Cause or not, any options, restricted stock or other securities held by you but subject to vesting which is contingent upon continued employment with 724 or its affiliates shall be governed by the provisions of the applicable stock plans and repurchase and award agreements.”

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You agree that you will, in the performance of your duties, promote the interest, business and reputation of 724 and perform all such duties as are essential or conducive to the efficient management of the company in accordance with its rules and policies. Without limiting the foregoing, you agree to execute and abide by 724’s code of ethics, insider trading policy and other applicable company policies.

Yours very truly,

	
  
724 SOLUTIONS (US) INC.
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
By:
  	
  
/s/ JOHN SIMS
  	
  
 
  
	
  
 
  	
  

  	
  
 
  
	
   
  	
  John Sims
  	
   
  
	
   
  	
  Chief   Executive Officer
  	
   
  

ACCEPTED AND AGREED as of this_____ day of June 2004.

	
   
  	
  /s/ JOHN ELLIOTT
  	
   
  
	
   
  	
  

  	
   
  
	
   
  	
  John Elliott
  	
   
  

6Exhibit 10.6.1

CONFIDENTIAL TREATMENT REQUESTED BY 724 SOLUTIONS INC.

SUBCONTRACT

BETWEEN

HEWLETT-PACKARD COMPANY

AND

724 Solutions Corp.

FOR  THE

Next Generation Gateway  PROJECT

CONFIDNETIAL

Table Of Contents

Sections of the Agreement

	
  
 
  	
  
1.
  	
  
Definitions
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.
  	
  
Intentionally Omitted
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
3.
  	
  
Subcontractor Obligations
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
4.
  	
  
HP Obligations
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
5.
  	
  
Price and Payment
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
6.
  	
  
Title and Risk
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
7.
  	
  
Change Orders
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
8.
  	
  
Acceptance
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
9.
  	
  
Warranties
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
10.
  	
  
Support
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
11.
  	
  
Intellectual Property Rights
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
12.
  	
  
Indemnities and Insurance
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
13.
  	
  
Confidential Information
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
14.
  	
  
Remedies and Liabilities
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
15.
  	
  
Term and Termination
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
16.
  	
  
General
  
	
  
 
  	
  
 
  	
  
 
  
	
  
Exhibits to the Agreement
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
A
  	
  
Subcontractor Specification
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
B
  	
  
Intentionally Omitted
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
C
  	
  
Reseller Addendum
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
D
  	
  
Subcontractor Services
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
E
  	
  
Subcontractor Support
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
F
  	
  
Intentionally Omitted
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
G
  	
  
Price and Payment
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
H
  	
  
Change Order Form
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
I
  	
  
Insurance
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
J
  	
  
Escrow Provisions
  

2

CONFIDNETIAL
	
  
 
  	
  
This Subcontract Agreement (“Agreement”) is made   between HEWLETT-PACKARD COMPANY, a Delaware corporation (“HP”) and 724   Solutions Corp., a Delaware corporation and its Affiliates  (“Subcontractor”), as of January 17, 2002   (“Effective Date”).
  
	
  
 
  	
  
 
  
	
  
 
  	
  
The purpose of this Agreement is to set forth the   mutually agreeable terms and conditions under which Subcontractor will supply   and install Subcontractor Deliverables and/or provide Subcontractor   Services.  The parties hereby agree   that this Agreement is contingent upon the full execution of the agreement   between HP and Sprint PCS for the Project (“HP-Sprint Agreement”) and will   have no force and effect unless and until the HP-Sprint Agreement is fully   executed.
  

	
  
1.
  	
  
DEFINITIONS
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
“Backwards   Compatibility” means   that after integration of a new Software Upgrade or Software Feature   Enhancement the NGG System will provide materially the same functionality as   the NGG System deployed on Customer’s Production Use date.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
“Change   Order” means an agreed upon change or modification to the   Project, System, Subcontractor Deliverables, Subcontractor Services or   Subcontractor Support as detailed in Section 7 below and in Exhibit H.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
“Churn”   means the deletion of a Subscriber unique mobile identification number (MIN)   from Customer’s database.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
“Custom Code”   means the software code developed by 724 Solutions, as more particularly   described in Section 1.2 of Exhibit A to Exhibit C of this Agreement, that is   an addition to or an extension of the NGG System Application Software and   excludes the NGG System Application Software.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
e)
  	
  
“Customer”   means Sprint PCS.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
f)
  	
  
“Specifications”   means the technical and functional requirements for the Products as included   in the Documentation and/or set forth in Exhibit A.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
g)
  	
  
“Customer   Site” means the location to which HP and/or Subcontractor   will deliver the Subcontractor Deliverables.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
h)
  	
  
“Final Acceptance”   has the meaning outlined in Section 2.b of Exhibit G to this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
i)
  	
  
“Documentation”   means all written functional or technical Specifications, user instructions,   manuals, and like documents related to   the components of the NGG System.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
j)
  	
  
“Illicit Code”   means any key, node, lock, time-out, “back door,” trapdoor,” “booby trap,”   “drop dead device,” “data scrambling device,” “Trojan Horse,” means for   enabling self-help, restraint, disabling program codes or other functions,   whether implemented by electronic, mechanical or other means, which restricts   or may restrict use or access to any portion of any Software data or   information created by or accessed using the Software.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
j)
  	
  
“Installation   Site” means the location within the Customer Site where HP   and/or Subcontractor will install the Subcontractor Deliverables.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
k)
  	
  
“Master   Agreement” means   that certain Special Project Annex to the Master Purchase Agreement between   Sprint/United Management Company and Hewlett-Packard Company, effective   January 17, 2002.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
l)
  	
  
“Network”   means any and all systems built or intended to be built, owned and/or operated   by Sprint PCS and/or any Sprint PCS Affiliate to provide telecommunication   services to any customer.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
m)
  	
  
“NGG System   Application Software” means the application software described in   Section 1.1 of Exhibit A to Exhibit C of this Agreement that HP licenses from   Subcontractor for use as part of the NGG System.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
n)
  	
  
“Production Use”   means Customer’s initial use of the NGG System in a production environment in   a way that is intended to generate revenue for Customer.  Use of the NGG System by Customer in any   testing environments, including, but not limited to, field integration   testing (“FIT”), will in no way be deemed Production Use.  Production Use is currently anticipated to   begin by July 1, 2002.
  

3

CONFIDNETIAL
	
  
 
  	
  
o)
  	
  
“Project”   means Customer’s requirement for a System together with associated services.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
p)
  	
  
“Software”   means the computer software programs provided or to be provided by   Subcontractor under this Agreement, including the Software, any Software   Upgrade, Software Feature Enhancement and any related Documentation.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
q)
  	
  
“Software Feature   Enhancement” means feature enhancements to Software that   Subcontractor markets as a commercially available product or custom developed   features for Customer.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
r)
  	
  
“Software Upgrade”   means any commercially available upgrade, enhancement, modification, patch,   fix, alteration, improvement, correction, revision, release, new version or   any other commercially available change to the Software or Documentation,   except for Software Feature Enhancements and custom developed features for   other customers of Subcontractor.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
s)
  	
  
“Subcontractor   Deliverable” means any item of Subcontractor Software to be   provided by Subcontractor.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
t)
  	
  
“Subcontractor   Schedule” means the schedule for delivery, installation and   acceptance as stated in Exhibit D.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
u)
  	
  
“Subcontractor   Services” means the design, development, consultancy,   implementation, education, training, or other services (excluding   Subcontractor Support) to be provided by Subcontractor under this Agreement   as detailed in Exhibit D.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
v)
  	
  
“Subcontractor   Specification” means the specification(s) for the   Subcontractor Deliverable(s) set forth in Exhibit A.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
w)
  	
  
“Subcontractor   Software” means the Software with associated Documentation   listed in Exhibit C.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
x)
  	
  
 “Subcontractor Support”   means the support services to be provided by Subcontractor defined in  Exhibits E and C.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
y)
  	
  
“Subscriber”   means any individual with a unique Wireless Device (determined by a unique   mobile identification number) provisioned by Customer in the NGG System   Application Software in accordance with the Master Agreement.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
z)
  	
  
“Subscriber Use   License” is defined in Exhibit B to Exhibit C of this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
aa)
  	
  
“System”   means collectively all the hardware and software to be installed at the   Installation Site.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
bb) 
  	
  
“Wireless Device”   means any digital electronic equipment meeting the requirements of, and   authorized by, Customer for Subscribers to access any of the various services   and products offered by Customer.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
cc) 
  	
  
“Wireless Session”   means  a customer initiated HTTP   session, which is established when (i) a HTTP request is received by the NGG   System Application Software and (ii) the NGG System Application Software   successfully maps the Subscriber’s source IP address to the Subscriber’s   network access identifier (“NAI”) to process that request to the intended   destination.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
dd)
  	
  
“Affiliate”   means any   entity controlled by or under common control with a party to this Agreement,   through ownership or control of more than 50% of the voting power of the   shares or other means of ownership or control, provided that such control   continues to exist.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
ee)
  	
  
“Interoperate”   means the ability of the NGG System Application Software and the NGG System   to interconnect and successfully operate with other products and systems.
  
	
   
  	
  
 
  	
  
 
  
	
  
2.
  	
  
INTENTIONALLY OMITTED
  
	
  
 
  	
  
 
  	
  
 
  
	
  
3.
  	
  
SUBCONTRACTOR OBLIGATIONS
  

4

CONFIDNETIAL
	
  
 
  	
  
a)
  	
  
Subcontractor will supply the Subcontractor   Deliverables and/or provide the Subcontractor Services and/or Subcontractor   Support in accordance with the terms and conditions contained in this   Agreement, including the    Subcontractor Specification detailed in Exhibit A,  the Subcontractor Software in Exhibit C,   the Subcontractor Services set forth in Exhibit D, and the Subcontractor   Support set forth in Exhibits C and E.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
b)
  	
  
On the dates specified in Exhibits D and G,   Subcontractor will deliver such Subcontractor Deliverables, Subcontractor   Services and/or Subcontractor Support to HP or, at HP’s direction, to   Customer Site.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
Subcontractor acknowledges that it has had the   opportunity to inspect the premises where its work will be conducted, the   applicable HP facilities and the Installation Site (collectively, the   “Premises”), and that Subcontractor either: (i) has satisfied itself that the   Premises are suitable for the supply, installation and operation of the   Subcontractor Deliverables, Subcontractor Services and/or Subcontractor   Support; (ii) has advised HP in writing prior to the date hereof of any matter,   or aspect of the Premises, which is inadequate or not suitable for supplying,   installing or operating the Subcontractor Deliverables, Subcontractor   Services and/or Subcontractor Support; or (iii) has determined that such an   inspection was not necessary.    Subcontractor acknowledges that it is not entitled  to recover any additional costs from HP   which arise from any matter or aspect of the Premises of which it has not   notified HP
pursuant to this Section 3.c.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
d)
  	
  
In performing its obligations hereunder,   Subcontractor will cooperate fully with HP in meeting the requirements of the   Master Agreement applicable to Subcontractor.  In the event of any dispute involving HP’s Customer regarding   Subcontractor Deliverables or the performance of Subcontractor Services or   Subcontractor Support, Subcontractor will cooperate fully with HP in   resolving such dispute.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
e)
  	
  
Subcontractor will appoint a representative to   supervise and coordinate Subcontractor’s performance of its obligations under   this Agreement. The representative will provide professional and prompt   liaison with HP and have the necessary expertise and authority to commit   Subcontractor.  Upon HP’s request,   Subcontractor will replace the representative or other personnel assigned to   the Project.  Subcontractor’s   representative will attend progress meetings with HP and will submit to HP   periodic progress reports, at times and in formats reasonably agreed by the   parties.  Subcontractor may change its   representative at any time upon reasonable written notice.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
f)
  	
  
All Subcontractor personnel will be adequately   trained and qualified to perform the tasks they are assigned.  If Subcontractor wishes to replace any   such personnel, Subcontractor will first obtain approval from the HP   representative specified in Section 4.c. below, which approval will not be   unreasonably withheld.  All   Subcontractor personnel will meet the licensing, security, labor and site   requirements for the locale where the Subcontractor Services and/or   Subcontractor Support are being performed.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
g)
  	
  
Time is of the essence in the performance of this   Agreement. Subcontractor agrees to meet each milestone in the Subcontractor   Schedule on the date set forth in Exhibit F.    Subcontractor will provide prompt written notice to HP of any actual   or anticipated delays in meeting the Subcontractor Schedule, and, if   possible, such notice will include a detailed plan to recover the time lost   because of such delay.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
h)
  	
  
In the event that Subcontractor fails to fulfill an   obligation by the date specified in Exhibit F, Subcontractor will at the   request of HP and in addition to HP’s other rights and remedies, arrange all   such additional resources as are necessary to fulfill that obligation as   early as practicable thereafter, at no additional charge to HP or   Customer.  Subcontractor will be   responsible for all damages and costs incurred by HP or Customer as a result   of  Subcontractor’s delay or delivery   of non-conforming Subcontractor Deliverables or Subcontractor Services.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
i)
  	
  
Subcontractor will provide preferred customer status   for HP and Customer which will include:
  
	
  
 
  	
  
 
  	
  
-90 day advance notice of new major (left of the   dot) release features and functionality for the NGG product.
  
	
  
 
  	
  
 
  	
  
-724 will consult with HP and Customer and explain   new features / functionality 60 days prior to a new NGG release.
  
	
  
 
  	
  
 
  	
  
-724 will meet with HP and Customer on a quarterly   basis to discuss future NGG product enhancements and product roadmaps.
  
	
  
 
  	
  
 
  	
  
- 724 will make available to HP and Customer a beta   release of the code for early evaluation prior to general public release of   the software.
  

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j)
  	
  
HP may request Subcontractor to remove Subcontractor   personnel from providing Services to Customer for any lawful reason and may   immediately remove Subcontractor personnel from providing Services on-site at   a Customer location for any lawful reason.    The parties will cooperate to reach a mutually agreeable resolution to   HP’s removal request as quickly as possible after HP’s request.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
4.
  	
  
HP OBLIGATIONS
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
HP will comply with the general obligations stated   below, together with the payment obligations specified in Exhibit G, in a   timely manner.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
HP will provide Subcontractor with access to, and   use of, all information, data, documentation, computer time, facilities,   working space and office services reasonably required to permit Subcontractor   to perform hereunder.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
HP will appoint a representative as Subcontractor’s   contact.  The HP representative will   provide professional and prompt liaison with Subcontractor and have the   necessary expertise and authority to commit HP.  HP may change its representative at any time upon written   notice.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
The HP representative will attend progress meetings   scheduled between HP and Subcontractor at regular intervals, to maintain   clear and open channels of communication, to minimize problems and to   facilitate planning.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
e)
  	
  
HP will be the sole point of contact with Customer   and representatives of Customer in connection with the Project.
  
	
   
  	
  
 
  	
  
 
  
	
  
5.
  	
  
PRICE AND PAYMENT
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
The prices for the Subcontractor Deliverables and/or   Subcontractor Services are specified in Exhibits C and G.  No payment will be due to Subcontractor   for additional or different services or deliverables rendered other than   those described herein unless Subcontractor obtains an approved Change Order   pursuant to Section 7  below for such   services or deliverables and any associated fees.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
Subcontractor will issue invoices in accordance with   the payment schedule specified in Exhibit G.    HP will pay all invoices within 45 days from the date of invoice.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
c)
  	
  
All charges to HP under this Agreement are exclusive   of all applicable taxes, duties and similar levies.  Such incorporated taxes include, but are not limited to,   federal, state and local privilege, gross receipts, sales, use, excise and   withholding taxes.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
Travel and living expenses will be billed separately   at reasonable and actual costs if they are in accordance with the   following:  (i) Subcontractor’s travel   (coach and economy class only) expenditures should be appropriate to   Customer’s business undertaken and reasonable in the judgment of both   Customer and HP;  (ii) the passenger   flight coupon and travel itinerary must be attached to Subcontractor’s   expense report; (iii) For reimbursement, Subcontractor must submit legible   copies of the original receipts for expenses greater than $15 for meals (tear   tab receipts are not accepted), however, hotel, car rental, fuel for rental   cars require receipts regardless of the amount; (iv) Subcontractor will   utilize reasonable parking facilities and rates; (v) Parking receipts are   required for reimbursement of $15 or more; and (vi) HP will not reimburse   Subcontractor for personal expenses, including long distance phone
calls.
  
	
  
 
  	
  
 
  	
  
 
  
	
  6.
  	
  
TITLE AND RISK
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
Subcontractor will have the risk of loss and damage   for each individual Subcontractor Deliverable until arrival either at the   Customer Site or at HP, as the case may be.    Thereafter, risk of loss and damage for each individual Subcontractor   Deliverable will pass to HP or Customer as set forth in the Master Agreement.
  

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7.
  	
  
CHANGE ORDERS
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
Requests by HP and recommendations by Subcontractor   for Change Orders will be made in writing in the form attached as Exhibit H.  All changes are subject to mutual   agreement of the parties.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
Upon HP’s submission of a Change Order,   Subcontractor will immediately advise HP of    the  resultant impact on cost   and Subcontractor Schedule and will provide such information as will permit   HP to determine the reasonableness of the cost and Subcontractor Schedule   impact.  HP and Subcontractor will   negotiate in good faith reasonable adjustment of cost and/or schedule terms.  After reaching agreement on such cost and   schedule terms, Subcontractor will proceed with the Change Order to meet the   revised Subcontractor Schedule.    Pending agreement, Subcontractor will continue to perform and be paid   as if such Change Order had not been requested or recommended.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
Notwithstanding any other provision to the contrary,   Subcontractor agrees that any change orders agreed to between HP and Customer   pursuant to the Master Agreement will be binding on Subcontractor subject to   an agreed-upon adjustment of price and schedule terms.
  
	
  
 
  	
  
 
  	
  
 
  
	
  8.
  	
  
ACCEPTANCE
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
HP’s acceptance of the Subcontractor Deliverables   and/or Subcontractor Services will occur as outlined in Exhibit G.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
9.
  	
  
WARRANTIES
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
Subcontractor   Deliverables.
  

	
   
  	
  
 
  	
  
1)
  	
  
Warranty for Software. The warranty for   Subcontractor Software shall be governed by the following provisions:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
          a.          Intentionally   Omitted
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
          b.          Product   Warranty.  (1) Warranty for   Software. Subcontractor warrants that, for a period of ninety days from the   date of Final Acceptance (the “Warranty Period”) the Software: (a) conforms   with the applicable Order; (b) complies with Specifications and the   requirements of Attachment I to the Master Agreement;  and (c) is free from financial liens and   encumbrances. If Subcontractor receives notice during the Warranty Period of   a material breach of a warranty under this Section 9(a)(1)(b), Subcontractor   will, at Subcontractor’s expense and option, correct the violation. This   limited warranty shall not apply if the Software has been modified, without   Subcontractor’s express authorization.
  
	
   
  	
  
 
  	
  
          (2)   Warranty for Product Media. Subcontractor warrants to HP that the medium on   which the NGG System Application Software is furnished by Subcontractor under   this Agreement is free of defects in materials and workmanship, under normal   use, for a period of ninety (90) days after Final Acceptance (“Media Warranty   Period”) and that it will not contain any features preventing HP from   complying with its obligations under this Agreement. If the medium is   defective, Subcontractor will replace it at no charge if it is returned   before the end of the Media Warranty Period.
  

	
  
 
  	
  
 
  	
  
c.
  	
  
Backwards Compatibility Warranty
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
Subcontractor warrants that, for the NGG System   Application Software for which Customer has: (i) procured Maintenance   Services and (ii) installed the releases necessary to obtain coverage for   Maintenance Services: (a) the first major release of the NGG System   Application Software made available following Customer’s Production Use date   will be Backwards Compatible; and (b) all future releases to the NGG System   Application Software that Customer desires to implement in its production   environment will be compatible with the WAP 2.0 and HTTP 1.1 standards and   the Custom Code implementations as detailed in Attachment I, System   Requirements Document, Sections 4.1.1 - Session Management, 4.1.2 - Mark-Up   Language Support / Content Translation, 4.1.2.1 - Content Translation,   4.1.2.4 - Graphics, 4.1.2.5 - HTML to xHTML(Basic), 4.1.2.6 - HDML to   xHTML(Basic), 4.1.3 - User Identification, 4.1.4 -Device Identification,   4.1.6 - Download Support,
4.1.12 - Provisioning, 4.1.13 - Hotlining, 4.1.14 -   Standards, and 4.1.17 – Cookie Management, subject to the exceptions or   modifications to such sections as set forth in Exhibit D (collectively, the   “Sprint Standards”), such that no Subscriber experiences a material   degradation of service following installation of such new release to the NGG   System Application
  

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Software due to such new release not being   compatible with the Sprint Standards.    All releases to the NGG System Application Software that Customer   desires to implement will be tested in the Test Bed (as defined in Attachment   III to the Master Agreement) in accordance with the procedures set forth in   Attachment IV to the Master Agreement, and Customer will grant HP and   Subcontractor reasonable access (as mutually scheduled) to the Test Bed,   phones, and network connectivity reasonably necessary for testing and problem   resolution purposes.  In the event   such test reveals potential violation of this warranty, HP shall notify   Subcontractor in writing of such potential violation; and Subcontractor will   correct such violation within 180 days of receipt of such notice.  In the event such potential violation has   not been corrected within 180 days of Subcontractor’s receipt of written   notice from HP, HP shall have the right to
pursue direct damages in   accordance with Section 14 below.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
d.       Virus   Warranty. Subcontractor will comply with commercially reasonable quality   assurance procedures to scan the Software for viruses and worms using virus   scanning software and will remove any virus or worm found prior to providing   the Software to HP.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
e.        No   Illicit Code Warranty.    Subcontractor represents and warrants that: (i) the Software does not   contain Illicit Codes or hidden files; and (ii) neither Subcontractor nor its   personnel will (a) replicate, transmit or activate any such Illicit Code or   hidden file, (b) use such Illicit Code or hidden file to alter, damage or   erase any data or computer programs or enable or disable any features or   functionalities of the Software, (c) install, use or execute any software on   any Customer computer without Customer’s written approval; and (d)  not exercise its right to electronically   repossess or use any self-help related to the Software.  If Subcontractor receives notice from HP   of violation of the foregoing warranty, Subcontractor will, at its option,   repair or replace the affected Software or correct such violation.  If Subcontractor is unable, within a   reasonable time

using its commercially reasonable efforts, to repair, replace   or correct a breach of the foregoing warranty to a condition as warranted,   Subcontractor shall continue to attempt to repair, replace or correct, and HP   will be entitled to pursue direct damages for such violation up to $35   Million.  Subcontractor will pay   expenses for shipment of repaired or replacement Software.  This section states HP’s sole and exclusive   remedy, and Subcontractor’s sole and exclusive obligation, with respect to a   violation of the warranty set forth in this subsection 9(A)(1)(e).
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2)
  	
  
During the applicable warranty period, Subcontractor   will test and remedy, without charge to HP or Customer, any and all portions   of the Subcontractor Deliverables which HP or Customer find to be defective   or non-conforming.  Subcontractor will   replace or begin to correct defective or non-conforming Subcontractor   Deliverables immediately upon notice and will continue diligently in   accordance with any response time commitment from HP to Customer, until the   defective or non-conforming Subcontractor Deliverables are corrected,   providing written progress reports as requested by HP.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
3)
  	
  
Subcontractor warrants that each Subcontractor   Deliverable (including but not limited to hardware, Software and firmware,   and all enhancements, upgrades, new releases and new versions thereof)   delivered under this Agreement will be able to accurately process data (including,   but no limited to, calculating, comparing and sequencing) from, into and   between the twentieth and twenty-first centuries, including leap year   calculations, when used in accordance with the product documentation provided   by Subcontractor, provided that all products (e.g. hardware, software,   firmware) used in combination with such listed product properly exchange date   data with it. If this Agreement requires that specific Subcontractor   Deliverable must perform as a system in accordance with the foregoing   warranty, then that warranty will apply to those listed products as a system.   The duration of this warranty will be from the date of Customer Acceptance   through June
30, 2005, and the remedies available for breach of this warranty   will be defined in, and subject to, the terms and limitations of the   warranties contained in this Agreement. Nothing in this warranty will be   construed to limit any rights or remedies provided elsewhere in this   Agreement with respect to matters other than Year 2000 performance.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
4)
  	
  
Subcontractor warrants that enhancements, upgrades,   new releases, and new versions of Subcontractor Deliverables will   Interoperate with the System that has met STIC exit criteria.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
Subcontractor   Services and Support.    Subcontractor warrants that it is fully competent to perform the   Subcontractor Services and the Subcontractor Support and possesses the   necessary expertise and financial resources.    Subcontractor further warrants that it will provide the Subcontractor   Services and the Subcontractor Support with reasonable care, skill and   diligence in a professional and workmanlike manner using suitably qualified   and experienced personnel and in accordance with applicable industry   standards and practices.
  

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c)
  	
  
No Conflict.  Subcontractor warrants that it is under no   obligation or restriction nor will it assume any such obligation or   restriction which would in any way interfere with or be inconsistent with, or   present a conflict of interest concerning, the supply of Subcontractor   Deliverables or the performance of Subcontractor Services or Subcontractor   Support under this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
Noninfringement.  Subcontractor warrants that the   Subcontractor Deliverables, Subcontractor Services and Subcontractor Support   do not violate or infringe any third party intellectual property rights,   including without limitation, patent, trade secret, copyright, trademark,   trade dress, utility model, industrial design, mask work or moral rights, and   that Subcontractor is not aware of any facts upon which such a claim could be   made.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
e)
  	
  
Title   And Authority.    Subcontractor warrants that: (i) it is the rightful owner of all   rights, title and interest in Subcontractor Deliverables, including all   portions thereof, or that it has the right to provide the Subcontractor   Deliverables, including all portions thereof, to HP; (ii) such interests are   free of any and all restrictions, settlements, judgments or adverse claims,   and (iii) it has full power and authority to enter into, grant the rights   under and perform its obligations made under this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
f)
  	
  
THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER   WARRANTY,  WHETHER WRITTEN OR ORAL, IS   EXPRESSED OR IMPLIED.    SUBCONTRACTOR  SPECIFICALLY   DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A   PARTICULAR PURPOSE.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
10.
  	
  
SUPPORT
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
Subcontractor will provide Subcontractor Support as   detailed in Exhibit E, and HP will make payments for such Subcontractor   Support as detailed in Exhibit E.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
Subcontractor agrees to comply with the Escrow   Addendum to this Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
11.
  	
  
INTELLECTUAL PROPERTY RIGHTS
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
All copyrights and other intellectual property   rights existing prior to the Effective Date will belong to the party that   owned such rights immediately prior to the Effective Date.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
Ownership of Custom Code for the   NGG System Application Software
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
(1)
  	
  
Upon Final Acceptance of the NGG System by Customer,   Subcontractor shall assign to Customer all right, title and interest in and   to all intellectual property rights in the Custom Code for the NGG System   Application Software, except as set forth in Sections 11(a) and   11(b)(2).  Subcontractor will take the   reasonably necessary steps to assign such ownership to Customer.  Subcontractor will provide reasonable   assistance to Customer to secure intellectual property protection for such   intellectual property ownership including, but not limited to, assistance in   preparation and filing of any patent applications, copyright registrations,   and the execution of all applications, assignments, or other instruments for   perfection or protection or title, at HP’s expense.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
(2)
  	
  
Residual Rights
  
	
   
  	
  
 
  	
  
 
  	
  
Subcontractor will have the right to use the   techniques, methodologies, tools, designs, ideas and other know how gained   during its performance under this Agreement, including those derived in   connection with the Custom Code for the NGG System Application Software, in   furtherance of its own business purposes and to perfect all other intellectual   property rights, including patent and copyrights, to the extent that such use   does not breach the intellectual property rights of HP or Customer or the   confidentiality obligations under this Agreement.  HP acknowledges that Subcontractor provides professional   services to third parties and agrees that nothing in this Agreement will be   deemed or construed to prevent Subcontractor from carrying on such services   so long as Subcontractor does not breach HP’s or Customer’s intellectual   property rights or any confidentiality obligations under this Agreement.
  

9

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c)
  	
  
Subcontractor grants HP a non-exclusive, perpetual,   transferable license to use Deliverables not described in Section 11(b) for   the purposes of this Agreement.  HP’s   license confers no title or ownership in such Deliverable(s) and no rights in   any associated Software Deliverable source code, and will not be construed as   a sale of any rights in the Deliverable or the media on which it is recorded   or printed.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
In the event that Subcontractor provides to HP,   pursuant to this Agreement, any Subcontractor Deliverables, specifications or   related documentation which have been developed independent of, and not for   purposes of, this Agreement, Subcontractor grants HP a non-exclusive,   worldwide, perpetual license regarding such items as will permit HP to   perform its contractual obligations to Customer, including without limitation   granting sublicenses to Customer to use and exploit such Subcontractor   Deliverables as part of the System for the purposes set forth in the Master   Agreement.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
12.
  	
  
INDEMNITIES AND INSURANCE
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
a)
  	
  
Subcontractor will defend, indemnify and hold   harmless HP and Customer from all claims, losses, liabilities, damages, costs   and expenses (including attorney and expert witness fees) suffered by reason   of any third party claim to ownership of or any interest in any Subcontractor   Deliverable, Subcontractor Services, Subcontractor Support, or any portion   thereof, including any claim made or any suit or proceeding brought against   HP or Customer insofar as it is based on an allegation that any portion of   the Subcontractor Deliverables, Subcontractor Services or Subcontractor   Support infringes or violates any patent, copyright, trademark, trade secret,   utility model, industrial design, mask work, moral right or other   intellectual property right.  If the   use of the Subcontractor Deliverables, Subcontractor Services, or   Subcontractor Support, or any part thereof, is enjoined, Subcontractor will,   at its sole expense and option: (i) procure
for HP and Customer the right to   continue using the Subcontractor Deliverables, Subcontractor Services or   Subcontractor Support; (ii) replace the Subcontractor Deliverables,   Subcontractor Services or Subcontractor Support with a non-infringing version   of equivalent function and performance; or (iii) modify the Subcontractor   Deliverables, Subcontractor Services or Subcontractor Support to be   non-infringing without detracting from function or performance.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b)
  	
  
Subcontractor agrees to defend, indemnify and hold   harmless HP, its agents and employees, and Customer against all claims,   losses, liabilities and damages, and to pay all claims, judgments, awards,   costs and expenses (including attorney and expert witness fees) arising out of   or in connection with Subcontractor’s acts or omissions under this Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
During the term of this Agreement, Subcontractor   will maintain in full force and effect, at Subcontractor’s own expense, the   insurance coverages and policy limits specified in Exhibit I.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
Certificates of insurance evidencing the required   coverages and limits will be furnished to HP before any work is commenced   hereunder and will provide that there will be no cancellation or reduction of   coverage without 30 days prior written notice to HP.  All insurance policies will be written by   a company authorized to do business in the jurisdiction where the Project is   located, and, if reasonably requested by HP, with a rating specified by   HP.  Subcontractor will furnish copies   of any endorsements subsequently issued which amend coverage or policy   limits.  Such policies will name HP   and Customer as an additional insured.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
13.
  	
  
CONFIDENTIAL INFORMATION
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
During the term of this Agreement, either party may   receive or have access to technical information, as well as information about   product plans and strategies, promotions, customers and related non-technical   business information which the disclosing party considers to be confidential   (“Confidential Information”).  Before   Confidential Information is disclosed, the parties will first agree to   disclose and receive such information in confidence.  If then disclosed, Confidential Information   will be marked as confidential at the time of disclosure, or if disclosed   orally but stated to be confidential, will be designated as confidential in a   writing by the disclosing party summarizing the Confidential Information   disclosed and sent to the receiving party within 30 days after such oral   disclosure.
  

10

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b)
  	
  
Confidential Information may be used by the   receiving party only with respect to the performance of its obligations under   this Agreement, and only by those employees of the receiving party and, if   HP, its subcontractors who have a need to know such information for purposes   related to this Agreement, provided that such subcontractors have signed   separate agreements containing substantially similar confidentiality   provisions.  The receiving party will   protect the Confidential Information of the disclosing party by using the   same degree of care (but not less than a reasonable degree of care) to   prevent the unauthorized use, dissemination or publication of such   Confidential Information, as the receiving party uses to protect its own   confidential information of like nature.    The receiving party’s obligation under this Section 13 will be for a   period of three years after the date of disclosure or the duration specified   in the
Master Agreement, whichever is longer.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
c)
  	
  
The obligations stated in this Section 13 will not   apply to any information which is:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
1)
  	
  
Already known by the receiving party prior to   disclosure.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2)
  	
  
Publicly available through no fault of the receiving   party.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
3)
  	
  
Rightfully received from a third party without a   duty of confidentiality.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
4)
  	
  
Disclosed by the disclosing party to a third party   without a duty of confidentiality on such third party.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
5)
  	
  
Independently developed by the receiving party prior   to or independent of the disclosure.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
6)
  	
  
Disclosed under requirement of law.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
7)
  	
  
Disclosed by the receiving party with the disclosing   party’s prior written approval.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
d)
  	
  
In the event that Subcontractor receives information   from or belonging to Customer,    Subcontractor agrees to execute such confidentiality agreement as   Customer may require prior to receiving any such information.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
14.
  	
  
REMEDIES AND LIABILITIES
  

NOTWITHSTANDING ANYTHING TO THE CONTRARY SET FORTH IN THIS AGREEMENT:

(I) TO THE EXTENT THE PARTIES HAVE DEFINED A SOLE AND EXCLUSIVE REMEDY OR OBLIGATION IN THIS AGREEMENT, SUCH REMEDY OR OBLIGATION SHALL BE THE SPECIFIED PARTY’S SOLE AND EXCLUSIVE REMEDY OR OBLIGATION, AS APPLICABLE.

(II) NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES FOR ANY CAUSE OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, EXCEPT FOR:

	
  
 
  	
  
(a)
  	
  
CLAIMS   FOR WHICH A PARTY HAS AN OBLIGATION OF INDEMNITY;
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
(b)
  	
  
ANY   FRAUDULENT, WILLFUL OR GROSSLY NEGLIGENT ACT OR OMISSION;
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
(c)
  	
  
VIOLATIONS   OF A PARTY’S INTELLECTUAL PROPERTY RIGHTS; OR
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
(d)
  	
  
ANY   BREACH OF ANY CONFIDENTIALITY OBLIGATIONS.
  

CONSEQUENTIAL DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOST PROFITS, LOST REVENUE, AND LOST BUSINESS OPPORTUNITIES, WHETHER OR NOT THE OTHER PARTY WAS OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF THESE DAMAGES.

(III) FOR ALL OTHER CLAIMS BETWEEN THE PARTIES (A) THAT ARE NOT LISTED IN PARAGRAPH 14 (II) (a) – (d) ABOVE OR (B) WITH RESPECT TO WHICH THE PARTIES HAVE NOT DEFINED A SOLE AND EXCLUSIVE REMEDY IN THIS AGREEMENT, EACH PARTY WILL ONLY BE LIABLE TO THE OTHER FOR DAMAGES, INCLUDING LIQUIDATED DAMAGES, UP TO THE AMOUNT PAID OR PAYABLE TO SUBCONTRACTOR PURSUANT TO THIS AGREEMENT.  NEITHER PARTY SHALL HAVE ANY LIABILITY TO THE OTHER PARTY WITH RESPECT TO LOSS OF DATA OR LOSS OF USE OF DATA.

11

CONFIDNETIAL
	
  
15.
  	
  
TERM AND TERMINATION
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
This Agreement will commence on the Effective Date   and will continue (unless terminated earlier) until both parties have   fulfilled all of their obligations, including warranty and Subcontractor   Support obligations.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
b)
  	
  
In the event that the Master Agreement is   terminated, HP may terminate this Agreement immediately upon notice in   writing. Upon such termination, HP will make any payments for all services   provided and work performed by Subcontractor up to the point of termination,   unless Customer’s termination is due to acts or omissions of Subcontractor   such as would constitute a breach of this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
This Agreement may be terminated immediately upon   notice in writing:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
1)
  	
  
By either party if the other party is in material   breach of any of its obligations under this Agreement and fails to remedy the   breach for a period of 30 days after a written notice by the other party   which specifies the material breach, such termination to be effective upon   the 31st day after the date of notice.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2)
  	
  
By either party, if the other party has a receiver   appointed, or an assignee for the benefit of creditors, or in the event of   any insolvency or inability to pay debts as they become due by the other   party, except as may be prohibited by applicable bankruptcy laws.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
3)
  	
  
By HP, in the event of a Force Majeure circumstance,   subject to Section 16.i. below.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
d)
  	
  
Upon termination of this Agreement for any reason,   Subcontractor will provide HP with any and all work in progress or completed   pursuant to the Agreement.  HP will   pay Subcontractor an equitable amount for such delivered work in progress,   unless termination is due to acts or omissions of Subcontractor such as would   constitute a breach of this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
e)
  	
  
Upon termination of this Agreement or completion of   Subcontractor’s performance, whichever occurs first, Subcontractor will   promptly return to HP all materials provided by HP or Customer under this   Agreement and all written Confidential Information of HP or Customer then   held by Subcontractor.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
f)
  	
  
In addition to any other provisions that by its   content are intended to survive the expiration or termination of this   Agreement, Sections 9 (Warranties), 10 (Support), 11 (Intellectual Property   Rights), 12 (Indemnities and Insurance), 13 (Confidential Information), 14   (Remedies and Liabilities), and 16 (General) will survive termination of this   Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
16.
  	
  
GENERAL
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
a)
  	
  
Health   And Safety.    Subcontractor will conduct its activities so that its equipment,   working conditions and methods are safe and without risk to health for its   own, HP’s and Customer’s employees as well as for any other users of the location   in which Subcontractor is conducting its activities.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
b)
  	
  
Quality.  Subcontractor will maintain an objective   quality program for the Subcontractor Deliverables supplied pursuant to  this Agreement. Subcontractor’s program   will be in accordance with the current revision  of HP’s Supplier Quality System Requirements, or, if   applicable, any additional or substitute quality requirements agreed to by   the parties. Subcontractor will, upon HP’s request, provide to HP copies of   Subcontractor’s program and supporting test documentation, in accordance with   HP’s and Customer’s format and standards.    Independent quality checks will be made by Subcontractor periodically   to assure quality performance.  HP may   also perform random quality checks of Subcontractor’s work pursuant to this   Agreement.  Subcontractor will provide   a timely response and correction to any quality issues identified.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
c)
  	
  
Right   To Inspect.  HP will   have the right to inspect all of Subcontractor’s work under this Agreement,   including Subcontractor’s manufacturing processes, at any time during normal   working hours.  HP’s inspection may be   for any reason reasonably related to this Agreement, including to assure   Subcontractor’s compliance with HP’s requirements.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
d)
  	
  
Non-Restrictive   Relationship.    Nothing in this Agreement will be construed so as to preclude HP from   developing, acquiring, marketing or providing products or services which may   perform the same or similar functions as the Subcontractor Deliverables and   Subcontractor Services.
  

12

CONFIDNETIAL
	
  
 
  	
  
e)
  	
  
No   Publicity.    Subcontractor agrees not to publicize or disclose to any third party   without the prior written consent of HP, either the terms of this Agreement   or the fact of its existence and execution, or the participation of Customer,   except as may be necessary to comply with other obligations stated in this   Agreement or as required by law.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
f)
  	
  
No   Joint Venture.    Nothing contained in this Agreement will be construed as creating a   joint venture, partnership, or employment relationship between the parties   hereto, nor will either party have the right, power or authority to create   any obligation or duty, express or implied, on behalf of the other.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
g)
  	
  
No   Assignment. Neither party shall have the right to assign   this Agreement, or any portion of this Agreement,  without the prior written consent of the other party.  Such consent shall not be unreasonably   withheld and shall be granted if, in the opinion of the party whose consent   is required, the potential assignee has equivalent or greater technical,   financial and management capacity with respect to the subject matter of this   Agreement as compared to the assignor to perform all of the assignor’s rights   and obligations under this Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
h)
  	
  
Export   Administration Regulations. Each party agrees to comply   with all applicable laws and regulations which may govern the export of   Subcontractor Deliverables.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
i)
  	
  
Force   Majeure.    Non-performance of either party will be excused to the extent that   performance is rendered impossible or delayed by strike, fire, flood,   governmental acts or orders or restrictions or other similar reason where   failure to perform is beyond the control of and not caused by the negligence   of the non-performing party (“Force Majeure”), provided that the non-performing   party gives prompt notice of such conditions to the other party and makes all   reasonable efforts to perform.  Should   a circumstance of Force Majeure last more than thirty (30) days, HP may by   written notice to Subcontractor terminate this Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
j)
  	
  
Compliance   With Laws.    Subcontractor will perform its activities under this Agreement in   compliance with all applicable federal, state, and local government   requirements, including environmental, licensing and permit laws, rules,   regulations, orders and ordinances.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
k)
  	
  
Non-Solicitation.  During the term of this Agreement, neither   party will directly solicit the other party’s personnel associated with the   Project for employment.  However, HP   may solicit and hire Subcontractor employees providing development and other   services relevant to the warranties set forth in this Agreement and the   maintenance and enhancement of the NGG System Application Software in the   event Subcontractor is insolvent or in breach of its agreement with HP   concerning the subject matter of this Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
l)
  	
  
No   Leverage Compensation.    If Subcontractor has entered into any form of HP product purchase   agreement that contains terms and conditions providing for compensation to be   paid to Subcontractor for “leveraging” HP hardware sales, Subcontractor will   not be eligible for such compensation in connection with Subcontractor   Deliverables.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
m)
  	
  
Notices.  All notices required under this Agreement   will be in writing and will be sent to the address of the recipient set out   below, or such other address as the recipient may designate by notice given   in accordance with this Section.  Any   such notice may be delivered by hand, by overnight courier, by first class   pre-paid letter or by facsimile transmission, and will be deemed to have been   received:
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
1)
  	
  
By hand delivery - at the time of delivery;
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2)
  	
  
By overnight courier - 24 hours after the date of   delivery to courier with evidence of delivery from the courier;
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
3)
  	
  
By first class mail - 48 hours after the date of   mailing;
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
4)
  	
  
By facsimile - immediately upon transmission   provided a confirming copy is sent by first class pre-paid, by overnight   courier or by hand by the end of the next business day.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
For purposes of this Section the address of each   party will be:
  

13

CONFIDNETIAL

	
  
FOR:
  	
  
 
  	
  
SUBCONTRACTOR
  	
  
 
  	
  
FOR HP:
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
ATTN:
  	
  
 
  	
  
Glenn Barrett
  	
  
 
  	
  
ATTN:
  	
  
 
  	
  
Mike Pettigrew
  
	
   
  	
  
 
  	
  

  	
  
 
  	
  
 
  	
  
 
  	
  

  
	
  
Phone:
  	
  
 
  	
  
416-228-2448
  	
  
 
  	
  
Phone:
  	
  
 
  	
  
916-748-7119
  
	
  
Fax:
  	
  
 
  	
  
416-228-2362
  	
  
 
  	
  
Fax:
  	
  
 
  	
  
 
  
	
  
Address:
  	
  
 
  	
  
10 York Mills Road, 3rd Floor
  	
  
 
  	
  
Address:
  	
  
 
  	
  
8000 Foothills Blvd.
  
	
   
  	
  
 
  	
  
Toronto M2P 2G4
  	
  
 
  	
  
 
  	
  
 
  	
  
Roseville, California 95747
  
	
  
 
  	
  
 
  	
  
Canada
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  

	
  
 
  	
  
n)
  	
  
Waiver.  Neither party’s failure to exercise any of   its rights under this Agreement will constitute or be deemed to constitute a   waiver or forfeiture of such rights. Waiver of a breach of this Agreement   will not be deemed a waiver of any future breach.  Any waiver must be in writing and signed by each party’s   representative.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
o)
  	
  
Severability.   If any term or provision of this Agreement is held to be   illegal or unenforceable, the validity or enforceability of the remainder of   this Agreement will not be affected.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
p)
  	
  
Exhibits.   The following documents are attached hereto as exhibits,   the terms of which are incorporated by reference in their entirety:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
Exhibit A - Subcontractor Specification
  
	
   
  	
  
 
  	
  
Exhibit B - Intentionally Omitted
  
	
  
 
  	
  
 
  	
  
Exhibit C - Reseller Addendum
  
	
  
 
  	
  
 
  	
  
Exhibit D - Subcontractor Services
  
	
  
 
  	
  
 
  	
  
Exhibit E - Subcontractor Support
  
	
  
 
  	
  
 
  	
  
Exhibit F - Subcontractor Schedule
  
	
  
 
  	
  
 
  	
  
Exhibit G - Price and Payment Terms
  
	
  
 
  	
  
 
  	
  
Exhibit H - Change Order Procedures
  
	
   
  	
  
 
  	
  
Exhibit I - Insurance
  
	
  
 
  	
  
 
  	
  
Exhibit J - Escrow Provisions
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
q)
  	
  
Precedence.  In the event of conflict between the   provisions of this Agreement and any attached Exhibit, the provisions of the   Exhibit will to the extent of such conflict take precedence.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
r)
  	
  
Entire   Agreement.  This   Agreement and its exhibits constitute the entire agreement between HP and   Subcontractor and supersede all prior or contemporaneous communications,   representations, and agreements, whether oral or written, regarding the   subject matter of this Agreement.    Subcontractor’s additional or different terms and conditions will not   apply.  No modifications of, or   amendments to, the terms of this Agreement will be valid unless in writing   and signed by an authorized representative of each party.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
s)
  	
  
Applicable   Law. This Agreement is made under and will be construed in   accordance with the laws of the State of New York, without giving effect to   that State’s choice of law rules.
  

14

CONFIDNETIAL
	
  
AGREED TO:
  	
  
 
  	
  
AGREED TO:
  
	
  
 
  	
  
724 SOLUTIONS CORP.
  	
  
 
  	
  
HP:
  	
  
HEWLETT-PACKARD   COMPANY
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
/s/ GLENN BARRETT
  	
  
 
  	
  
 
  	
  
/s/ RAY M. ARNDT
  
	
  
 
  	
  

  	
  
 
  	
  
 
  	
  

  
	
  
 
  	
  
Authorized Representative Signature
  	
  
 
  	
  
 
  	
  
Authorized Representative Signature
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  Name:
  	
  
Glenn Barrett
  	
  
 
  	
  
Name:
  	
  
Ray M. Arndt
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Title:
  	
  
Director
  	
  
 
  	
  
Title:
  	
  
Vice President and General Manager
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
HP Consulting, North America
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  Address:
  	
  
10 York Mills Road, 3rd Floor
  	
  
 
  	
  
Address:
  	
  
17975 West Sarah Lane, Suite 150
  
	
  
 
  	
  
Toronto M2P 2G4
  	
  
 
  	
  
 
  	
  
Brookfield, Wisconsin 53045
  
	
  
 
  	
  
Canada
  	
  
 
  	
  
 
  	
  
 
  

15

CONFIDNETIAL

EXHIBIT A

SUBCONTRACTOR SPECIFICATION

Mobile Internet Gateway
 The 724 Solutions Mobile Internet Gateway supports a total wireless solution to connect wireless devices to eCommerce applications and data sources. The platform is distributed and can be configured with or without a gateway for conversion of mobile telephony to Internet protocols.

Multiple Protocol Support

Effective eCommerce applications require an integrated approach to the end-user via both wireless and wired devices. In addition to WAP standards, the Mobile Internet Gateway supports the short messaging service (SMS) for interaction with non WAP-compliant devices and for push of text messages such as order confirmations and news updates. The Mobile Internet Gateway also supports HTTP for access from standard Web browsers.

Application and Content Development

The Mobile Internet Gateway reduces the time and resources needed to develop applications for the wireless and wired Web. It supports Java Servlets and CORBATM-based development environments. Wireless content conversion functionality allows HTML or XML to be re-purposed into WML. This feature allows content intended for browser-based presentation to be more easily re-purposed for wireless devices, enabling the developer to control the “look” of wireless content on different devices. Programmatic conversion of HDML to WML is also supported.

User Identity and Profiling

An effective wireless Internet application requires a high degree of personalization to overcome the limited screen and keyboard input sizes of the device. The centerpiece of the Mobile Internet Gateway is the user identity module, which allows the user to create and update a personal profile through the wireless device or a Web browser. The user profile contains preferences for pushed content, authentication, and navigation; simplifying and improving the usability of the application.

End-to-End Security

The Mobile Internet Gateway provides end-to-end security from the handset to a trusted data center environment. The Mobile Internet Gateway supports WTLS in addition to SSL 2 and 3 Internet Protocols.

Mission Critical Software

Wireless Internet applications will place unprecedented demands for availability, performance, and scalability on the data center. The platform is designed to help meet these demands. The technology behind the Mobile Internet Gateway is based on a market-proven, scalable, vast fault-tolerant Internet platform currently running in production systems supporting millions of users. The product is component-based and multi-platform, supporting linear scaling and high availability. Wireless users can access backend applications and data sources through modular, standards-based gateways. The platform is standards-based to interface with the middleware, development environments, and management tools already in use. The stateless interaction model cuts overhead and supports common Internet state management techniques such as cookies.

IT Benefits

	
  
 
  	
  
•
  	
  
Proven, standards-based   technology reduces risk
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Open architecture   protects investments in hardware platforms, software and people
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Integrated approach to   wireless and wired Web supports the reuse of Internet and business   applications
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
Proven performance even   at vast scales
  
	
  
 
  	
  
 
  	
  
 
  

1

	
  
Key   Features
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Market-proven Mobile   Internet Gateway for scale, availability and security
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Integrated solution for   WAP and non-WAP phones, PDAs, pagers and browsers based on WAP, SMS and HTTP
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Application development   and content transformation based on industry standards, XML and CORBA/Java
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
User profile improves   ease of navigation and application usability from small wireless handsets
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Runs like mission   critical software supporting common platforms, development and management   environments.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
Integrates with back-end   applications and browser-based applications
  
	
  
 
  	
  
 
  	
  
 
  
	
  
Specifications
  
	
  
 
  	
  
 
  	
  
 
  
	
  
Supported Platforms
  
	
  
 
  
	
  
 
  	
  
•
  	
  
Openview
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
HP-UX 11.0
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
HP-VirtualVault 4.0
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
SunTM Solaris
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Compaq TM   Tru64
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Linux TM
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
Windows TM NT
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Compaq TM   NonStop Kernel
  
	
  
 
  	
  
 
  	
  
 
  
	
  
Supported Protocols
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
WAP 2.0
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
CSD (Circuit Switched   Data) over GSM, TDMA, and CDMA airlinks
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
WDP (Wireless Datagram   Protocol) over CSD
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
WTP (Wireless Transaction   Protocol)
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Connectionless WSP   (Wireless Session Protocol)
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
Connection-mode WSP
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Binary WML (Wireless   Markup Language) and WMLScript
  

Ongoing support for WAP protocol suite (WTLS, push services, SMS, etc.)

2

CONFIDNETIAL

EXHIBIT B

Intentionally Omitted

CONFIDNETIAL

EXHIBIT C

RESELLER ADDENDUM

This Reseller Addendum (“Addendum”) is attached as Exhibit C to that certain Subcontract (the “Subcontract”) between HP and Subcontractor, and sets forth the terms and conditions governing the resale of the Subcontractor  Software.

	
  1.
  	
  
DEFINITIONS
  
	
  
 
  	
  
 
  	
  
 
  
	
  
The following terms shall have the described   meanings when used in this Addendum.    Terms which are capitalized but not defined herein shall have the   meaning given to such terms in the Subcontract.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.1
  	
  
“Enhancements” shall mean collectively,   Software Feature Enhancement and Software Upgrade, as those terms are defined   in the Subcontract.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.2
  	
  
“Delivery Date” means the date specified in   an Order for the delivery of Subcontractor Product(s) by Subcontractor to the   destination required under the Order.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.3
  	
  
“HP Products” shall mean any HP hardware or   software product.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.4
  	
  
“Orders” means a written (hardcopy or fax)   purchase order issued by HP to Subcontractor for purchase of Programs.  For purposes of the Prepaid Licenses   referenced in Section 6 of Exhibit B to this Addendum, the fully executed   Subcontract serves in lieu of a purchase order.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.5
  	
  
“Packaged Program” shall mean the prepackaged   versions of the Program (e.g., the NGG System Application Software) in object   code form, including Documentation, installation notes, a password to unlock   usage of the Program and, if applicable, Subcontractor’s maintenance   agreement provided by Subcontractor to HP for distribution by HP or   Subcontractor.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.6
  	
  
“Product” or “Products” means the   Documentation, Packaged Program(s) and Program(s) defined in Section 1.3,   1.8, and 1.10 respectively.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.7
  	
  
“Program” shall mean Subcontractor’s software   program(s) listed and described in Exhibit A hereto, including all   Program Enhancements, Revisions, Versions and localized versions thereto as   further set forth below.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.8
  	
  
“Revision” shall mean a Minor Release as that   term is defined in Exhibit E to the Subcontract.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
1.9
  	
  
“Subsidiary” and or “Affiliates” means   any entity controlled by or under common control with a party to the   Subcontract, through ownership or control of more than 50% of the voting   power of the shares or other means of ownership or control, provided that   such control continues to exist.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.10
  	
  
“Version” shall mean a Major Release as that   term is defined in Exhibit E to the Subcontract.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.11
  	
  
Customer” shall mean an individual   or entity that procures a license of the Product(s) from HP.
  

Page 1 of 1

CONFIDNETIAL
	
  2.
  	
  
RIGHTS   GRANTED AND RESTRICTIONS
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.0
  	
  
Generally.  HP   shall have the right to purchase, use and distribute the Products for the   Project only  Notwithstanding the   foregoing, with respect to the Prepaid Licenses (as defined in Section 6 of   Exhibit B to this Exhibit C), HP shall have the right to use or distribute   all such licenses for projects other than the Project.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.1
  	
  
License to Distribute.  Subject to the terms and conditions set   forth herein, Subcontractor hereby grants to HP a fully paid-up, perpetual,   worldwide, transferable, non-exclusive license to use, store, load, install,   execute, display, purchase, distribute and sublicense, either directly or   indirectly, the Products.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
2.2
  	
  
License for Consulting Purposes.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2.2.1
  	
  
Subject to the terms and conditions set forth   herein, Subcontractor hereby grants to HP a fully paid-up, perpetual,   worldwide, transferable, non-exclusive license to use, store, load, install,   execute, and display the Product(s) and Documentation to provide consulting   services to Customers, including demonstrations of the Product(s) in the   territories defined in Exhibit B.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2.2.2
  	
  
Subcontractor hereby grants to HP the right to use   the Products distributed by HP and licensed by Customer when providing   consulting and integration services to Customers, including installation or   integration by HP of the Product(s) with software or hardware products.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.3
  	
  
HP Software License Terms.  In the event Subcontractor does not have a   shrink-wrap or click-wrap software license agreement or does not include such   an agreement with the Programs, Subcontractor hereby grants HP the right to   distribute and sublicense the Program to Customer under terms substantially   similar to HP’s then-current HP Software License Terms.  Exhibit D to this Addendum sets forth HP’s   Software License Terms as of the Effective Date.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.4
  	
  
Restrictions.  HP agrees not to decompile, disassemble,   or otherwise seek to reduce the object code of the Program to its source code   form.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
2.5
  	
  
Trademarks.  Neither party is granted any right or   interest to the trademarks, marks or trade names (collectively, “Marks”) of   the other party.  Neither party may   use the other’s Marks without the prior written consent of the other   party.  Notwithstanding the foregoing,   Subcontractor agrees that HP may, in its discretion, use Subcontractor’s name   and the Product name in identification of the Product offered to customers,   at all time protecting any existing copyrights, trademarks or other markings   affixed to the Products.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.6
  	
  
Other License Terms
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
For the purposes of this Section 2.6, the term   “Customer” shall mean Sprint PCS.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
2.6.1
  	
  
Authorized Users. HP and its   Customer’ right to access and use the Products extends to (i) HP and Customer   affiliates, (ii) HP and Customer employees, authorized agents,   representatives and subcontractors and (iii) Customer and related affiliates’   customers in the course of using any of the services offered by HP, customer   or related Affiliates.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  

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CONFIDNETIAL
	
  
 
  	
  
 
  	
  
2.6.2
  	
  
Connecting Computers and Relocation
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
Customers may, at no cost and without notice to HP   or Subcontractor, connect computers in order to operate the computers as a   single operating system, such as the operation of parallel sysplex compatible   or CMOS-compatible operating systems or computer configurations. Customer   may, at no additional cost, relocate the Products, either temporarily or   permanently, at no additional charge and for any reason, including disaster   recovery, to any computer, system or site with prior written notice to   Subcontractor or HP.  If Customer   maintains parallel operations in the process of relocating the Products,   there will be no additional charge for the relocation for the period of time   reasonably necessary to complete the relocation, up to a maximum of 180   days.  Customer acknowledges and   agrees that if it materially changes the configuration of the system of which   the Products are a part, there may be a variation in Maintenance Services
fees.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2.6.3
  	
  
Right to Make Copies
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
Subcontractor will, upon HP’s request and at no cost   or expense to HP, make a reasonable number of copies of the Products for HP   to the extent reasonably necessary for Customer’s then current authorized   use.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2.6.4
  	
  
Testing Copies and Use
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
Customer may, at no cost   and without notice to Subcontractor, make copies of and install, execute,   use, copy, test, display and perform the Products for testing purposes (ex:   for Sprint PCS in the STIC environment in Kansas City) including, without   limitation (a) testing for date arithmetic functions; (b) testing of disaster   recovery plan procedures and effectiveness and (c) testing to validate the   Products before placing them on application development and production   processors or placing them in a production environment, provided that the   Products will only reside on the computer for a duration reasonably necessary   to conduct such testing.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2.6.5
  	
  
Documentation Copies
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
Subcontractor will provide to HP, for provision to   Customer, at no cost, up to 15 CD-ROMs and 15 hard-copy sets of the   Documentation for the Products.    Customer may make, or have made on its behalf, a reasonable number of   copies of the Documentation to the extent necessary for Customer’s internal   business purposes.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
2.6.6
  	
  
Right to Transfer Licenses.  Customer may transfer any of its Software   licenses under this Addendum to any Customer Affiliate at no additional cost   or expense upon notice to HP and Subcontractor and completion of appropriate   assignment documentation.  Upon   completion of such documentation, Customer will immediately upon transfer   deliver all copies of the Products to the transferee.  Customer’s licenses will automatically   terminate upon transfer.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
3.
  	
  
MARKETING   AND SALES MATERIALS
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
3.1
  	
  
Marketing Materials.  Upon HP’s request, Subcontractor will   provide reasonable amounts of marketing and sales materials in hardcopy and,   as available, electronic versions.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
4.
  	
  
MAINTENANCE   AND SUPPORT
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
4.1
  	
  
Maintenance and Support.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
4.1.1
  	
  
Unless otherwise agreed to in writing, all   maintenance and support for the Products used or distributed by HP will be   Subcontractor’s responsibility.  At a   minimum, Subcontractor agrees to make available to HP and its Customers   ongoing maintenance and support for the Product(s) as set forth in the   attached Exhibit C hereto.    Subcontractor agrees to maintain such number of qualified personnel as   is necessary to provide timely and knowledgeable maintenance and support   service.
  

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CONFIDNETIAL
	
  
 
  	
  
 
  	
  
4.1.2
  	
  
HP will receive maintenance and support for Products   licensed to HP under Section 2.2 at no charge during the term of the   Subcontract.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
4.1.3
  	
  
Notwithstanding any termination of this Agreement,   Subcontractor agrees to maintain and support the Product(s) distributed by HP   for at least one (1) year following the time at which Subcontractor   discontinues or revises the Product(s) made available to HP for distribution   hereunder.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
4.2
  	
  
Technical Training. Subcontractor   shall provide technical training to HP at Subcontractor designated locations,   for a period not to exceed two weeks per employee, sufficient to allow HP to   become fully familiar with Product and its market.  HP may further request and Subcontractor shall provide   additional training as reasonably necessary to inform HP personnel of   upgraded, enhanced or new versions of Software.  The above training will be at no charge to HP for the first   eight HP designated employees except for any reasonable travel expenses of   Subcontractor if at an HP designated location.  After the initial eight seats have been used, HP shall pay for   such training, and other training shall be provided, upon mutually agreeable   terms and conditions.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
4.3
  	
  
Fees for reselling Support & Maintenance.  HP shall pay Subcontractor the fee set   forth in Exhibit B to this Addendum for Subcontractor maintenance and support   to Sprint PCS in connection with the Project.  Such fee shall be payable under the terms of Section 5.2 of   this Addendum and Exhibit B to this Addendum.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
4.4
  	
  
New HP Products.  The parties intend that during the term of   the Subcontract, the Program will be compatible with future releases and   revisions of the HP Products, including new or revised versions of the   operating systems for the HP Products, provided that such new HP Products   support the Program.  Upon request by   HP, Subcontractor agrees to use its best efforts to provide HP with the   Program adapted for use with such new HP Products within ninety (90) days   after notification from HP, provided that HP makes available to Subcontractor   such hardware and software reasonably necessary for Subcontractor to develop   and qualify such adapted Program.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
4.5
  	
  
Functionality Enhancements.  HP may from time to time request   significant functionality enhancements to a Product. Subcontractor agrees to   develop these enhancements if both parties agree to the enhancement proposal,   which may provide for additional payments by HP to Subcontractor.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
5.
  	
  
PAYMENT
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
5.1
  	
  
Distribution Fees & Price Protection.  In consideration for the rights and   licenses granted to HP under this Agreement, HP agrees to pay Subcontractor   the fee (stated in U.S. dollars) for each Product that HP distributes in the   amount set forth in Exhibit B to this Addendum.  No royalty is due with respect to the distribution of other   Product Enhancements that Subcontractor may provide under this Agreement.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
5.2
  	
  
Invoices.  Subcontractor invoices shall include: (i)   Product identification and unit quantity; (ii) unit price; (iii) address to   send payment; (iv) invoice due date;    (v) HP contact and phone number; (vi) Subcontractor contact and phone   number; (vii) HP Order #; and (viii) other instructions or requirements   pertinent to the invoice.  The date of   Subcontractor’s invoice shall be no earlier than the date of the Product   shipment. In no event shall the amount invoiced to HP exceed the amount of   the associated Order.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
Invoices should be sent to the Notice Address in   Section 16(m) of the Subcontract.
  

Page 4 of 4

CONFIDNETIAL
	
  6.
  	
  
PRODUCT WARRANTY
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
	
  
Warranty for Software. Subcontractor warrants to HP   that the Software will perform substantially in accordance with the   associated Documentation provided by Subcontractor for ninety (90) days, but   not less than any minimum warranty required by applicable law (“Warranty   Period”). If during the Warranty Period, HP reports a Software error that   prevents the Software from meeting this warranty, Subcontractor will use   reasonable efforts to correct the error. This limited warranty shall not   apply if the Software has been modified, without Subcontractor’s express   authorization.
  
	
  
 
  	
  
 
  
	
  
 
  	
  
Notwithstanding the foregoing, in the event the   Software does not perform in accordance with the associated Documentation   outside of the Warranty Period, Subcontractor agrees to correct such   non-conformance.
  

	
  7.
  	
  
OTHER   PROVISIONS
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
7.1
  	
  
Exhibits.  Each of the following Exhibits is   incorporated in its entirety  in this   Agreement:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
EXHIBIT A
  	
  
PRODUCT DESCRIPTIONS
  
	
  
 
  	
  
 
  	
  
EXHIBIT B
  	
  
FEES
  
	
  
 
  	
  
 
  	
  
EXHIBIT C
  	
  
MAINTENANCE, SUPPORT, AND SUBCONTRACTOR SOFTWARE LICENSE AND/OR MAINTENANCE TERMS
  
	
   
  	
  
 
  	
  
EXHIBIT D
  	
  
HP SOFTWARE LICENSE TERMS
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
7.2
  	
  
Public Software.  Subcontractor will not use in the   performance of Services or incorporate into any Product any software that   refers to, or is based upon, a license from GNU Public License, the Free   Software Foundation, or that is “copylefted.”
  

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CONFIDNETIAL

EXHIBIT A

PRODUCT DESCRIPTIONS

NGG System Application Software and Custom Code Descriptions

	
  
1.0
  	
  
Intellectual Property (IP)
  
	
  
 
  	
  
 
  
	
  The following represents a description of those   features or functions, based on current, planned development as of February   2, 2002, that are owned by Subcontractor and those that are specific to and   paid for by Sprint, hereafter referred to as “Sprint PCS-Owned IP”.
  
	
  
 
  	
  
 
  
	
  
1.1
  	
  
724 Solution-Owned IP
  
	
  
 
  	
  
 
  
	
  
In order to avoid any confusion regarding rights to   IP, a brief description of a representative sample (but by no means an   exhaustive list) of the more commonly referenced system components and   enhancements for which Sprint does not own IP rights  are presented below and segmented by   Common, Front End, and Back End Systems. The Back End System is comprised of   three (3) subsystems; Core, Subscriber, and Gateway Services.
  

	
   
 
   	
   
1.1.1
   	
   
     Common    System Components and Capabilities
   
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Common Execution Environment (CEE)
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Server Area Transport (SAT, sometimes referred to as   Titanium)
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Component Replication
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
Components often referred to as the Cookie Holder,   Profile Holder, NAI-IP Cache, pre- and post-processors, etc. these are   “containers” in which Sprint-specific code (and therefore Sprint IP) is kept.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Pre- and Post-process Java interface. These are   “containers” in which Sprint-specific code (and therefore Sprint IP) is kept
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Transaction / Click-stream logging
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Configuration file, although the primary contents of   each configuration file are specific to a client’s system design,   environment, configuration, and implementation considerations.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.1.2
  	
  
     Front   End System Components
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
All Front End components, most notably the   following:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Adapters for protocol termination of WAP, HTTP, UDP,   and TCP (as examples)
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Content conversion / translation for
  
	
   
  	
  
-
  	
  
WML to xHTML Basic
  
	
  
 
  	
  
-
  	
  
HDML to xHTML Basic
  
	
  
 
  	
  
-
  	
  
HTML to xHTML Basic
  
	
  
 
  	
  
-
  	
  
Graphic file conversion in support of user   experience optimization
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.1.3
  	
  
     Back   End System Components
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
All Gateway Services Subsystem components mostly   notably the following:
  
	
  
 
  	
  
 
  	
  
-
  	
  
HTTP Gateway
  
	
  
 
  	
  
 
  	
  
-
  	
  
CORBA Interface Gateway
  
	
  
 
  	
  
 
  	
  
-
  	
  
PKI (not currently planned for use at Sprint, but   referenced in architecture documents).
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Blacklist handling. The components that enable   blacklist handling will remain the IP of Subcontractor.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
UAProf data extraction and caching
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
Cookie caching and holding components
  

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CONFIDNETIAL
	
  
1.2
  	
  
Sprint PCS-Owned IP
  
	
  
 
  	
  
 
  
	
  
The intellectual property owned by Sprint PCS is   categorized here by the [**] in which they are implemented.  A more detailed explanation of the code   related to these components can be found in design documents for [**] and   [**].
  

	
  
 
  	
  
1.2.1
  	
  
     Core   Engine
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
This Subsystem is comprised of the following   Sprint-specific business logic addressing:
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
[**]
  
	
  
 
  	
  
•
  	
  
[**]
  
	
   
  	
  
•
  	
  
[**]
  
	
  
 
  	
  
•
  	
  
[**]
  
	
  
 
  	
  
•
  	
  
[**]
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.2.2
  	
  
     Subscriber   Subsystem
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
This subsystem is comprised of the [**],[**], and   [**] components.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
•
  	
  
[**]
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
[**]
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED
  

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CONFIDNETIAL
	
  
 
  	
  
1.2.3
  	
  
     Other   Components Owned by Sprint
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
[**]
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
1.3
  	
  
Sprint Source Code and Libraries
  
	
  
 
  	
  
Sprint will provide certain source code and   functional libraries to facilitate specific feature sets of the NGG solution.   These contributions, and any modifications made by HP/724 to these   contributions from Sprint will remain the IP of Sprint. These are known to   include the following:
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
[**]
  
	
  
 
  	
  
•
  	
  
[**]
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED
  

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CONFIDNETIAL

EXHIBIT B
 FEES

1.          NGG Application Software Pricing for the Project

For licenses used in the Project, HP will  pay Subcontractor for licenses for the Products on a per active Subscriber basis subject to the trigger and reuse provisions of this Exhibit B (each a “Subscriber Use License”).  HP will begin paying fees for Subscriber Use Licenses following the first month after Final Acceptance of the NGG System.  Thereafter, HP will follow the reporting procedures in Section 4 of this Exhibit B and will be subject to payment for newly triggered Subscriber Use Licenses, but not for any reused Subscriber Use Licenses, on a monthly basis (one month in arrears).

2.          Trigger  

For the Project, a Subscriber Use License is triggered upon a Subscriber’s performance of the 4th Wireless Session with the NGG System Application Software, excluding Wireless Sessions performed on the day the Wireless Device performs its initial Wireless Session with the NGG System Application Software. All Wireless Sessions excluding the Wireless Sessions performed on the initial Wireless Session date are counted for the purpose of the trigger.  Once a Subscriber Use License is initially triggered, HP must pay for that Subscriber Use License unless there is a reusable Subscriber Use License available, in which case there would be no fee associated with the reuse. 

3.          Reuse 

For the Project, Customer may reuse a previously triggered Subscriber Use License if a Subscriber Churns from the Network.  Once a Subscriber Churns the Network, the applicable Subscriber Use License is immediately available for use by another Subscriber. For the purposes of the Project, the Subscriber Use License will be considered to be reused after a new Subscriber has performed 4 Wireless Sessions with the NGG System Application Software, excluding Wireless Sessions performed on the initial session date associated with that new Subscriber.

4.          Reporting

For the Project, beginning at the end of the first month following Final Acceptance of the NGG System and no later than 10 business days following the end of each month, Sprint PCS or HP will prepare and deliver electronically to Subcontractor, in a form mutually agreed upon by the parties, a report showing at least the following information:  (i) the number of Subscriber Use Licenses triggered in the current month; (ii) the number of Subscriber Use Licenses triggered in the current month that became available for reuse in the current month; and (iii) the number of Subscriber Use Licenses triggered in previous months that became available for reuse in the current month. The reports provided in each month will be used to support invoicing of the fees for the Subscriber Use Licenses.  To the extent such information is or may be compiled using tools or mechanisms provided or developed by Subcontractor, Subcontractor shall provide such information to HP for
use in auditing of Sprint PCS payment obligations under the Master Agreement.

5.          Territory 

For non-Project related Prepaid Licenses:           Worldwide
 For all Project related Licenses:                            Sprint PCS

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CONFIDNETIAL

6.          Product per copy Fee 

Pricing for the Products will be provided to HP as follows (such pricing to be effective only for the Project and the Prepaid Licenses):

	
  
[**] -  [**] subscribers
  	
  
$[**] per subscriber
  
	
  
[**] – [**] subscribers
  	
  
$[**] per subscriber
  
	
  
[**] – [**] subscribers
  	
  
$[**] per subscriber
  
	
  
[**] – [**] subscribers
  	
  
$[**] per subscriber
  
	
  
[**] – [**] subscribers
  	
  
$[**] per subscriber
  
	
  
[**]   + subscribers
  	
  
$[**] per subscriber
  

HP hereby agrees to purchase, on a non-refundable basis for the purposes of resale, licenses for the NGG System Application Software for [**] Subscribers (the “Prepaid Licenses”), at a price of $[**].  Such price shall be payable as follows: (i) $[**] upon full execution of the Subcontract; and (ii) $[**]. upon [**].  In the event HP resells the Prepaid Licenses for projects other than the Project, HP shall pay to Subcontractor an additional amount equal to $[**] per license for each license resold for such other projects, such amount to be billable to and payable by the applicable reselling entity within HP.  In any event, HP shall be solely responsible for taxes with respect to payments made by HP to Subcontractor under this Agreement, including all state and local sales, use, property (ad valorem), withholding and similar taxes.  Any such taxes or duties must appear as a separate item on Subcontractor’s invoice.  Where

applicable, HP shall provide Subcontractor with a reseller certificate, reseller certificate number, or other documentation so that HP may successfully claim exemption from tax.

Annual maintenance and support for these [**] Subscribers commences on the date of subcontract execution and payment for such maintenance and support services shall commence on the earlier of deployment of such licenses or [**] at the rate of [**]% of the NGG Application Software license fees per month, payable in arrears.  Support provided prior to the commencement of payment will be Level 3 Technical Support as defined herein.

Subcontractor agrees to offer the following Volume discount commitment Pricing for Orders placed from the Effective Date of the Subcontract through [**] (such pricing to be effective only for the Project and the Prepaid Licenses):

             [**]
Subscribers $[**] less initial order $[**] = $ [**]

             [**]
Subscribers $[**] less initial order $[**] = $ [**]

             [**]
Subscribers $[**] less initial order $[**] = $ [**]

7.          Fees for Enhancements and Revisions, if any 

724 Enhancements to the NGG Application Software are included in the [**]%  monthly support fee described below.  Any customer specific requests for enhancements (other than those already agreed upon for the Custom Code) will need to be defined and agreed upon to enable a fixed bid quotation or could be addressed on a Time and Material basis according to the pricing schedule defined below.

8.          Fee for resale of Supplier Training

             724 training is listed in Section 2.2.3 of Exhibit D to the Subcontract.  

All training will be offered on-site at $ [**] dollars a day for up to eight students plus expenses. Four additional students may be added for $ [**] per student, per day.  Students may also enroll in any publicly offered Subcontractor education course for $ [**] per day per student.

9.          Fee for resale of Supplier Maintenance & Support

In consideration of Subcontractor providing Level 2 & 3 Maintenance Services and pursuant to the terms of  the Subcontract, HP will pay monthly in arrears Maintenance Services fees equal to [**] % of the license fees payable pursuant to the Subcontract for such month.

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED
  

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CONFIDNETIAL

EXHIBIT C
 MAINTENANCE TERMS

For the purposes of Maintenance Services to be provided to Customer for the Project, the terms and conditions set forth in Exhibit E to the Subcontract shall control in the event of any conflict between Exhibit E to the Subcontract and this Exhibit C. 

During the Warranty period and during the period of time during which HP has purchased Maintenance and Support services for the Product, Subcontractor shall provide at minimum the following maintenance and support with respect to the Product:

	
  
A.
  	
  
General
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.
  	
  
Receiving bug, error and defect reports, and   promptly fixing or providing workarounds to such bugs, errors and   defects.  In the event a critical   defect is discovered, Subcontractor agrees to use best efforts to correct the   defect and provide such correction within fifteen (15) calendar days after   notice thereof.  A critical defect is   generally defined as one, which causes the system not to function or to lose   data, and for which there is no known workaround.  All costs and expenses for such corrections shall be borne by   Subcontractor
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
2.
  	
  
Maintaining a local telephone number and technician   to receive calls during normal business hours concerning problems and   questions, including receiving calls from HP Customers forwarded by HP.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
3.
  	
  
Providing prompt notification and assistance in the   event Subcontractor determines a problem exists, but no later than seven (7)   calendar days after determination of such problem.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
4.
  	
  
Providing normal evolutionary Enhancements and   Revisions, including instructions for implementation, no later than 60 days   after the general release of the foregoing.
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
5.
  	
  
Providing a designated, knowledgeable support   contact for providing technical support, who may be changed by written   notice.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
6.
  	
  
During the term of the Subcontract and in addition   to the Maintenance Terms defined below, Subcontractor agrees to provide the   above maintenance and support to HP at no charge for licenses provided for   consulting purposes as described in Section 2.2.
  
	
  
 
  	
  
 
  
	
  
B.
  	
  
Additional Maintenance Terms
  
	
  
 
  	
  
 
  
	
  
1.0     General
  
	
   
  	
  
 
  
	
  
1.1
  	
  
In consideration of HP’s payment of the maintenance   and support fees specified in this    Exhibit C and Exhibit E to the SubcontractHP is responsible for   providing Level 1 Technical Support (as defined herein) to clients and shall   maintain an organization and be prepared with suitably qualified and   competent personnel to provide knowledgeable and timely maintenance and   support services. Subcontractor is responsible for Level 2 and Level 3   Technical Support only, i.e. supporting HP and HP’s Clients directly through   HP.
  
	
   
  	
  
 
  
	
  
2.0
  	
  
Definitions
  

Unless otherwise defined herein, capitalized terms used in this Agreement shall have the meanings attributed to them in the Addendum.

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CONFIDNETIAL

2.1          “Client” means an end user customer or licensee of HP.

2.2          “Defect” means the failure of Licensed Products to function or perform in conformance with its published specifications or  product documentation. 

2.3          “Issue” means any request from HP for maintenance and support services, including requests for information as set forth under this Agreement.

2.4          “Level 1 Technical Support” means the initial response and any follow up response as appropriate. Level 1 Technical Support includes initial information gathering and may include, without limitation, some or all of the following:  verification of entitlement, answering product installation, configuration or usage questions; initial problem/failure information gathering, problem isolation and identification; providing standard fixes and work around(s) to known problems; providing maintenance of, and access to, the production distribution site; the alerting and updating of the support requests to the Client and internal representatives of Subcontractor, as well as escalations to Level 2 Technical Support when relief cannot be provided within HP’ predetermined elapsed time guidelines.

2.5          “Level 2 Technical Support” means promptly responding to Issues escalated by Level 1 Technical Support resources. Level 2 Technical Support is provided by product specialists and consists of:  additional information gathering/problem isolation; providing case reproduction and relief for both new and known complex problems; and escalating unresolved problems or those requiring formal fixes to Level 3 Technical Support.

2.6          “Level 3 Technical Support” means responding to support requests in accordance with preset timeframe requirements as set forth in the Subcontract.  Level 3 Technical Support is provided by Subcontractor Support and Development Engineers (when applicable) and consists of:  providing temporary relief if it has not already been provided; the provision of a fully documented and tested formal fix in accordance with the Subcontract; the provision of a fully documented scheduled date for fix distribution if an acceptable fix cannot immediately be produced.

2.7          “Release Date” means the date on which a Licensed Products Release, Update or Upgrade is first made publicly available by Subcontractor.

2.8          “Response Time” means the amount of time between when HP reports the Issue to Subcontractor and the initial response is sent by Subcontractor.

2.9          “Update” means a modification to correct a Defect or improve performance that is contained in a Maintenance Modification or new Release of the Licensed Products.

2.10          “Upgrade” means a new version or Release of the Licensed Products that Subcontractor makes generally available to its clients to improve the functionality of or add functional capabilities to the Licensed Products.

3.0          Subcontractor Customer Support

Subcontractor will provide Level 3 Technical Support to HP in accordance with this Agreement, subject to the following:

	
  
 
  	
  
3.1
  	
  
The international language supported by   Subcontractor is English. Where applicable and upon the approval of   Subcontractor Customer Support Management, local language support may be   provided.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
3.2
  	
  
Subcontractor   will support each version of the Licensed Products for no less than twelve   (12) months following its Release Date. Notwithstanding the foregoing, Subcontractor   shall not be obliged to support any Release of the Licensed Products that is   older than the two (2) immediately preceding Releases of the Licensed   Products or any customizations, modifications or enhancements made by any   person other than Subcontractor.
  

Page 12 of 12

CONFIDNETIAL
	
  
 
  	
  
3.3
  	
  
All   Licensed Products (including workarounds, Releases, Updates or Upgrades)   provided hereunder shall be licensed to HP pursuant to the applicable terms   of the HP Agreement with Subcontractor.
  

	
  
4.0
  	
  
Reporting of Issues to   Subcontractor Customer Support
  
	
  
 
  	
  
 
  
	
  
4.1
  	
  
All Issue reports by HP to Subcontractor shall   include the following information:
  
	
  
 
  	
  
 
  
	
  
4.1.1
  	
  
The name and version of the Licensed Products and   version number being used.
  
	
   
  	
  
 
  
	
  
4.1.2
  	
  
Platform(s) on which the Licensed Products is   running.
  
	
  
 
  	
  
 
  
	
  
4.1.3
  	
  
A general description of the operating environment.
  
	
  
 
  	
  
 
  
	
  
4.1.4
  	
  
A list of relevant hardware components in the   environment.
  
	
  
 
  	
  
 
  
	
  
4.1.5
  	
  
A list of operating system Releases of all hardware   components.
  
	
  
 
  	
  
 
  
	
  
4.1.6
  	
  
A description of the problem and expected results.
  
	
   
  	
  
 
  
	
  
4.1.7
  	
  
System generated error messages or diagnostics where   available.
  
	
  
 
  	
  
 
  
	
  
4.1.8
  	
  
Date and time stamp.
  
	
  
 
  	
  
 
  
	
  
4.1.9
  	
  
Estimated Severity Level (as defined in Section 5.2   of this Exhibit).
  
	
  
 
  	
  
 
  
	
  
4.1.10
  	
  
User Status (Trial, Production or Demo).
  
	
  
 
  	
  
 
  
	
  
4.1.11
  	
  
Method of preferred communication (phone or email).
  
	
  
 
  	
  
 
  
	
  4.1.12
  	
  
Name of system on which Issue is occurring (if   applicable).
  
	
  
 
  	
  
 
  
	
  
4.1.13
  	
  
Any additional contact information for additional   contact names, email addresses, numbers or if applicable after hours contact   information.
  
	
  
 
  	
  
 
  
	
  
4.2
  	
  
For each Issue reported by HP, Subcontractor will:
  
	
  
 
  	
  
 
  
	
  
4.2.1
  	
  
Maintain and monitor email addresses, Issue tracking   system and telephone numbers for HP to contact to report an issue.
  
	
  
 
  	
  
 
  
	
  
4.2.2
  	
  
Confirm by return email or phone call to HP the   receipt of all reports to Subcontractor.
  
	
  
 
  	
  
 
  
	
  4.2.3
  	
  
Analyze the report and verify the existence of the   Issue.
  
	
  
 
  	
  
 
  
	
  
4.2.4
  	
  
Provide HP direction and assistance in resolving   Issues in accordance with this Agreement.
  
	
  
 
  	
  
 
  
	
  
4.3
  	
  
Closure of Technical Support Issues
  

Open Issues will be considered to be resolved and will be closed when:

	
  
4.3.1
  	
  
HP receives an Update, Upgrade or information that   resolves the Issue and HP agrees that the Issue is resolved or in a suitable   state of relief; or
  
	
  
 
  	
  
 
  
	
  
4.3.2
  	
  
HP has not responded to Subcontractor within five   (5) business days after having been requested to do so. The Issue will be   closed five (5) business days after the final unanswered e-mail requesting HP   information or input has been sent to HP’s support email address.
  
	
   
  	
  
 
  
	
  
5.0
  	
  
Services Levels
  
	
  
 
  	
  
 
  
	
  
5.1
  	
  
Subcontractor will respond to HP’s Issue reports as   set forth in Sections 1.1.1 and 1.2 of Exhibit E to the Agreement.
  
	
  
 
  
	
  
Where possible, HP will provide Subcontractor with a   test case that will allow joint technical support to reproduce the failure or   Defect that gave rise to the Issue.
  

Page 13 of 13

CONFIDNETIAL
	
  
5.2
  	
  
Severity Level Definitions
  
	
  
 
  	
  
 
  
	
  
5.2.1
  	
  
“Unavailable”   means that all, or substantially all, of, the material functionality of the   Licensed Products is unavailable to HP and/or its Clients, or is so severely   hampered that regular processing cannot take place.
  
	
   
  	
  
 
  
	
  
5.2.2
  	
  
“Severity 1”   means an error, Defect or problem in the Licensed Products that has caused   the Licensed Products to be either (i) Unavailable, or (ii) has caused a   breach of security or privacy data that causes the supported functionality to   be inaccessible to HP or its Clients.
  
	
  
 
  	
  
 
  
	
  
5.2.3
  	
  
“Severity 2”   means an error, Defect or problem in the Licensed Products that has caused   material degradation in response time or functional performance.
  
	
  
 
  	
  
 
  
	
  
5.2.4
  	
  
“Severity 3”   means an error, Defect or problem in the Licensed Products that has caused   minor degradation in response time or functional performance.
  
	
  
 
  	
  
 
  
	
  
5.2.5
  	
  
“Severity 4”   means an Issue that may not constitute a Defect, but that may be addressed by   feature, functionality or documentation enhancements, including Enhancements,   Maintenance Modifications or Releases
  
	
   
  	
  
 
  
	
  
5.3
  	
  
Correction Time Services Levels
  
	
  
 
  	
  
 
  
	
  
5.3.1
  	
  
Subcontractor will use best efforts to correct each   Issue in accordance with the severity levels and correction time frames set   forth below.
  
	
  
 
  	
  
 
  
	
  
5.3.2
  	
  
Issues are assigned a severity level (based on the   above definitions) by HP and verified by Subcontractor. Each severity level   has associated temporary correction (workaround) and permanent correction   response time goals.  The severity   levels for Issues and associated correction time goals are set forth in   Section 1.2 of Exhibit E to the Agreement.
  

Page 14 of 14

CONFIDNETIAL

EXHIBIT D
 HP SOFTWARE LICENSE TERMS

	
  1.
  	
  
DEFINITIONS
  
	
  
 
  	
  
a)
  	
  
“Software” means one or more programs capable of   operating on a controller, processor or other hardware Product (“Device”).   Software is either a separate Product, included with another Product   (“Bundled Software”), or fixed in a Device and not removable in normal   operation (“Firmware”).
  
	
  
 
  	
  
b)
  	
  
“Use” means storing, loading, installing, executing,   or displaying Software on a Device.
  
	
  
 
  	
  
c)
  	
  
“Products” means hardware, Software, documentation,   accessories, supplies, parts and upgrades that are determined by HP to be   available from HP upon receipt of Customer’s order. “Custom Products” means   Products modified, designed or manufactured to meet Customer requirements.
  
	
  
 
  	
  
d)
  	
  
“Software License” means the Use authorization(s)   for the Software specified by HP in its quotation, invoice or other   documentation. Each Software License has a corresponding License Fee.
  
	
   
  	
  
e)
  	
  
“License Fee” means the fee or fees designated by HP   for Use of Software. Different License Fees may apply to particular Software   if more than one Software License is available for that Software.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
2.
  	
  
LICENSES
  
	
  
 
  	
  
In return for the License Fee, HP grants Customer a   non-exclusive license to Use the Software listed in Customer’s order in   conformance with the applicable Software License. Details of the types of   Software Licenses offered are available from HP on request. If no Software   License is specified, then, in return for the applicable fee, HP grants   Customer a license to use one copy of the Software on one Device at any one   time. All Software Licenses will be perpetual unless terminated, transferred   or otherwise specified.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
3.
  	
  
GENERAL   LICENSE TERMS
  
	
  
 
  	
  
a)
  	
  
Unless otherwise permitted by HP, Customer may only   make copies or adaptations of the Software for archival purposes or when   copying or adaptation is an essential step in the authorized Use of the   Software on a backup Device, provided that copies and adaptations are used in   no other manner and provided further that the Use on the backup Device is   discontinued when the original or replacement Device becomes operable.
  
	
   
  	
  
b)
  	
  
Customer must reproduce all copyright notices in or   on the original Software on all permitted copies or adaptations. Customer may   not copy the Software onto any public or distributed network.
  
	
  
 
  	
  
c)
  	
  
Bundled Software or Firmware provided to Customer   may only be used when operating the associated Device in configurations as   sold or subsequently upgraded by HP. Customer may transfer Firmware only upon   transfer of the associated Device.
  
	
  
 
  	
  
d)
  	
  
Updates, upgrades or other enhancements are   available under HP Support agreements. HP reserves the right to require   additional licenses and fees for Use of the Software on upgraded Devices.
  
	
  
 
  	
  
e)
  	
  
The Software is owned and copyrighted by HP or by   third party Subcontractors. Customer’s license confers no title or ownership   and is not a sale of any rights in the Software, its documentation, or the   media on which they are recorded or printed. Third party Subcontractors may   protect their rights in the Software in the event of any infringement.
  
	
  
 
  	
  
f)
  	
  
Customer will not disassemble or decompile the   Software without HP’s prior written consent. Where Customer has other rights   under statute, Customer will provide HP with reasonably detailed information   regarding any intended disassembly or decompilation. Customer will not   decrypt the Software unless necessary for legitimate use of the Software.
  
	
   
  	
  
g)
  	
  
All license terms will be binding on involuntary   transferees, notice of which is hereby given. Customer’s license will   automatically terminate upon transfer.
  

page 15 of 15

CONFIDNETIAL
	
  
 
  	
  
h)
  	
  
HP may terminate Customer’s or any transferee’s or   sublicensee’s Software License upon notice for failure to comply with any   applicable license terms. Immediately upon termination, the Software and all   copies of the Software will be destroyed or returned to HP. Copies of the   Software that are merged into adaptations, except for individual pieces of   data in Customer’s or transferee’s or sublicensee’s data base, will be   removed and destroyed or returned to HP. With HP’s written consent, one copy   of the Software may be retained subsequent to termination for archival   purposes.
  
	
  
 
  	
  
i)
  	
  
In this clause on Licenses to the U.S. Government,   the term “Customer” means HP’s direct purchaser, any entity sublicensing the   Software, and the end-user.
  
	
   
  	
  
1)
  	
  
If Software is licensed for use in the performance   of a U.S government prime contract or subcontract, Customer agrees that   Software has been developed entirely at    private expense. Customer agrees that Software, and any derivatives or   modifications, is  adequately marked   when the Restricted Rights Legend below    is affixed to the Software or to its storage media and is  perceptible directly or with the aid of a   machine or device.  Customer agrees to   conspicuously put the following legend on the Software media with Customer’s   name and address added below the notice:
  

	
  
 
  	
  
 
  	
  
RESTRICTED RIGHTS LEGEND
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
Use, duplication or disclosure is subject to HP   standard commercial license terms or to the following restrictions, whichever   is applicable;
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
1.1)
  	
  
for non-DOD Departments and Agencies of the U.S.   Government, as set forth in FAR 52.227-19(c)(1-2)(Jun 1987)
  
	
  
 
  	
  
 
  	
  
1.2)
  	
  
for the DOD and its Agencies, as set forth in DFARS   252.227-7013(c)(1)(ii)(Oct 1988), DFARS 252.211-7015(c)(May 1991), whichever   is applicable.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
Hewlett-Packard Company
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
3000 Hanover Street
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
Palo Alto, CA    94304  U.S.A.
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
Copyright (c) 199_ Hewlett-Packard Company. All   Rights Reserved
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
2)
  	
  
Customer further agrees that Software is delivered   and licensed as “Commercial computer software” as defined in DFARS   252.227-7013(Oct 1988), DFARS 252.211-7015(May 1991) or DFARS   252.227-7014(Jun 1995), or as a “commercial item” as defined in FAR 2.101(a),   or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987)   (or any equivalent agency regulation or contract clause), whichever is   applicable. The Customer agrees that it has only those rights provided for   such Software by the applicable FAR or DFARS clause or the HP standard   software agreement for the product involved.
  

	
  
 
  	
  
j)
  	
  
Neither party may assign any rights or obligations   hereunder without prior written consent of the other party.
  
	
  
 
  	
  
k)
  	
  
Customer who exports, re-exports or imports HP licensed   Products, technology or technical data purchased hereunder, assumes   responsibility for complying  with   applicable laws and regulations and for obtaining required  export and import authorizations. HP may   suspend performance if Customer is in violation of any applicable laws or   regulations.
  
	
   
  	
  
l)
  	
  
Disputes arising in connection with this Agreement   shall be governed by the laws of the country and locality in which HP accepts   the order.
  
	
  
 
  	
  
m)
  	
  
These HP Software License Terms supersede any   previous communications, representations or agreements between the parties,   whether oral  or written, regarding   transactions hereunder. Customer’s additional or different terms and   conditions will not apply. These HP Software License Terms may not be changed   except by an amendment signed by an authorized representative of each party.
  

Page 16 of 16

CONFIDNETIAL

EXHIBIT E

SUBCONTRACTOR SUPPORT

See attached Exhibit E and Reseller Addendum (Exhibit C)

CONFIDENTIAL

EXHIBIT E
SPRINT PCS NGG SYSTEM MAINTENANCE SERVICES

	
  
1.0
  	
  
Maintenance Services Service Level   Agreement.
  

During any term of Maintenance Services, 724 Solutions (“724”) will adhere to the terms and conditions set forth in this  Exhibit E. This Exhibit E includes the following schedule:

	
  
 
  	
  
Schedule I –   724 Personnel
  

Changes in the scope of work defined in this Exhibit E will only be effective if agreed to by HP and 724 in a written document setting forth the modifications and, as applicable, any changes to the cost and payment terms.

724 will provide support for the STIC environment as defined in Exhibit D until Production Use.  After Production Use, support will be provided by a combination of on-site and off-site resources, based upon the terms of this Exhibit E. 

	
  1.1
  	
  
 
  	
  
Call Logging Procedure:
  
	
  
 
  	
  
 
  	
  
 
  
	
  
1.1.1
  	
  
 
  	
  
724 General   Call Handling Responsibilities.
  
	
  
Following   are the general call handling responsibilities of 724:
  
	
  
 
  	
  
•
  	
  
724 will be   responsible for working directly with HP and Customer.
  
	
  
 
  	
  
•
  	
  
724 will   have NGG System Application Software and Custom Code specific support   personnel onsite at Customer’s site (as appropriate).
  
	
  
 
  	
  
•
  	
  
724 will be   responsible for closing all calls related to the NGG System Application   Software and Custom Code in accordance with Section 1.1.5, below,  regardless of severity.
  
	
   
  	
  
•
  	
  
724 will be   available 24 x 7 x 365 to provide NGG System Application Software and Custom   Code support to HP/Customer for all severity level 1 and severity level 2   errors, and will respond according to the timeframes specified in   Section 1.2.
  
	
  
 
  	
  
•
  	
  
HP will be   responsible for acquiring all necessary NGG System Application Software and   Custom Code issue information from Customer and communicating that   information to 724.
  
	
  
 
  	
  
•
  	
  
HP will   perform Level One Technical Support (as defined in Exhibit C to the   Subcontract) for the NGG System Application Software , and 724 will provide   HP with Level Two Technical Support (as defined in Exhibit C to the   Subcontract) for the NGG System Application Software and Custom Code.
  
	
  
 
  	
  
•
  	
  
724 will   troubleshoot NGG System Application Software and Custom Code-related issues   and provide HP with periodic progress reports during the troubleshooting   process.
  
	
  
 
  	
  
•
  	
  
Once   resolved, 724 will refer a case back to HP, using a defined process, so HP   can notify Customer of the resolution.
  

CONFIDENTIAL

	
  
1.1.2
  	
  
 
  	
  
Call Logging   Process:
  

	
  
To expedite   the resolution process, the HP Response Center engineer will gather as much   of the following information as appropriate and possible before opening a   case or ticket:
  
	
  
•
  	
  
Any unique   installation identifier including: NGG System serial number(s) and support   handle(s).
  
	
  
•
  	
  
Direct   (external) contact phone number, equipment site address, and e-mail address
  
	
  
•
  	
  
HP   Product(s) and version(s)
  
	
  •
  	
  
Platform   (NT, HP-UX, etc) and OS version
  
	
  
•
  	
  
NGG System   Application Software version number
  
	
  
•
  	
  
Brief   description of the problem
  
	
  
•
  	
  
Configuration   files (if appropriate)
  
	
  
•
  	
  
Error   handling information (logs, error messages, traces, etc.)
  
	
  
•
  	
  
Severity   level / business impact
  
	
  
•
  	
  
Additional   contact information (after hours contact points if applicable)
  

	
  
1.1.3
  	
  
 
  	
  
Case   Generation:
  
	
  The   following are the steps, in order, that will occur prior to work being   executed on a case identified as specific to the NGG System Application   Software and/or Custom Code:
  
	
  
•
  	
  
Once   generated the on-call support technician will take the case.
  
	
  
•
  	
  
The HP   Response Center engineer will route the case from the generic queue to their   personal queue.
  
	
  
•
  	
  
The HP   Response Center engineer will gather all the environmental information   previously known to customer support regarding Customer’s setup and   environment and combine that knowledge with the information provided to HP by   Customer to produce the first technical response (“First Technical Response”)   on the case.
  
	
  
•
  	
  
The First   Technical Response will be provided to Customer via email/phone and will   contain the following elements:
  
	
  
 
  	
  
•
  	
  
Case ID
  
	
  
 
  	
  
•
  	
  
Issue   statement (rephrased statement of the problem description)
  
	
   
  	
  
•
  	
  
Environmental   statement (where applicable)
  
	
  
 
  	
  
•
  	
  
Categorization   of the case
  
	
  
 
  	
  
•
  	
  
Requests for   additional information (if required)
  
	
  
 
  	
  
•
  	
  
Resolution   statement (where applicable)
  
	
  
•
  	
  
Once the   First Technical Response has been distributed the HP Response Center engineer   will either continue to progress the case or wait for a response of   information or clarity from Customer.
  
	
  
•
  	
  
Once all   information has been received and clarity is established the support   technician will continue to track the case through resolution.
  

	
  1.1.4
  	
  
 
  	
  
724 Case   Resolution Process:
  
	
  
Upon   determination that a case is specific to the NGG System Application Software   and/or Custom Code, the HP Response Center engineer will refer the case to   the 724 support desk via electronic or telephonic means (as mutually agreed   by 724 and HP within 30 days of contract execution).  The 724 support desk will take action to   assign the case to an appropriate 724 engineer for resolution.  724 must provide the infrastructure to   take the calls from HP and route the call to the on-site 724 employee, as needed.  The 724 support desk will provide status   updates to HP on a periodic or as requested basis.
  

Page 2 of 13

CONFIDENTIAL

	
  
1.1.5
  	
  
 
  	
  
Case Closure   Process:
  
	
  
When a   resolution is provided to HP by 724, HP must approve the resolution prior to   724 closing the case, such approval not to be unreasonably delayed or   withheld.  The case closure process   will be in a standard format associating the following:
  
	
  •
  	
  
Problem   statement (previously agreed to in the First Technical Response)
  
	
  
•
  	
  
Symptom details   of the issue that was reported
  
	
  
•
  	
  
Error   information
  
	
  
•
  	
  
Analysis   that was performed
  
	
  
•
  	
  
Documentation   (where applicable)
  
	
  
•
  	
  
Solution   (actual resolution statement)
  
	
  
•
  	
  
Case ID
  
	
  
•
  	
  
Duration   open
  
	
  
 
  	
  
 
  	
  
 
  
	
  1.1.6
  	
  
 
  	
  
Assigning   Severity
  
	
Severity of all issues will originally be assigned by Customer and verified by HP in accordance with the severity level definitions contained in the table in Section 1.2, below, when the case is received. Any changes to the verified severity level will occur as a result of additional relevant information gathered during call resolution and must be approved in writing by Customer.  Customer will ultimately be responsible for assigning severities to calls logged.  

1.2                Response / Resolution Times: The response/resolution times set forth in this Section 1.2 reflect Customer’s targets.  724 agrees to use commercially reasonable efforts to work with HP to meet Customer’s targets set forth below.

Customer response & resolution time targets specific to NGG System Application Software and Custom Code: 

	
  Severity
  	
   
 	
  
Definition
  	
   
 	
  
Response   Target
  	
   
 	
  
Resolution
   Time Target
  	
   
 	
  
Permanent
   Fix Target
  
	
  

  	
  
 
  	
  

  	
  
 
  	
  

  	
  
 
  	
  

  	
  
 
  	
  

  
	
  
One
  	
  
 
  	
  
An error that renders the NGG System inoperative or causes the NGG   System to fail catastrophically resulting in a complete (100%) loss of   service for Subscribers at any Site or has caused a breach of   security or privacy data that causes the supported functionality to be   inaccessible to the Subscribers.
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  
	
  Two
  	
  
 
  	
  
An error that affects performance of the NGG System   resulting in a material degradation of the NGG System response time, but   which does not rise to the level of a Severity 1 error.
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED.
  

Page 3 of 13

CONFIDENTIAL

	
  
Three
  	
  
 
  	
  
A   non-catastrophic error, defect or problem in the NGG System that has caused   minor degradation in response time or functional performance and causes intermittent problems which impact operations   or the Subscriber’s ability to access the Internet and Customer’s products   and services.
  	
  
 
  	
  
[**]
  	
  
 
  	
  
 
  	
  
 
  	
  
[**]
  
	
  Four
  	
  
 
  	
  
A   non-catastrophic error, defect or problem in the NGG System that has caused   minor degradation in response time or functional performance and causes intermittent problems which impact operations   or the Subscriber’s ability to access the Internet and Customer’s products   and services to which a work around has been made available to Customer.
  	
  
 
  	
  
[**]
  	
  
 
  	
  
 
  	
  
 
  	
  
[**]
  

	
  
1.3
  	
  
 
  	
  
Uptime Availability
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
1.3.1
  	
  
Definitions
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
•
  	
  
“Outage” -- A detected failure of the NGG   System on a Region-wide basis (excluding Planned Downtime) that prevents all   Subscribers within such Region from establishing a connection to the World   Wide Web.  Destinations other than the   World Wide Web may be added to this definition upon mutual agreement of the   parties. Notwithstanding anything to the contrary, only Outages that are   caused by or fall within 724’s  area   of responsibility will be subject to the following calculation of Region   Availability Percentage and liquidated damages.  For each Outage, Region Availability calculations will begin   upon HP’s notification to 724 Solutions of such Outage.
  
	
  
 
  	
  
•
  	
  
“Planned Downtime”-- the total number of minutes during the   latest Reporting Period for which both Sites within a Region was planned by   HP and Customer to be unavailable  for   activities such as maintenance, updates, backups, etc.
  
	
  
 
  	
  
•
  	
  
“Region” – each Customer   location pair designated in the diagram set forth in Section 1.3 of   Attachment I (NGG Joint Specifications Document, Statement of Work) to the   Master Agreement.
  
	
   
  	
  
•
  	
  
“Region Availability” – The total number of minutes,   measured on a calendar month basis, that a Region is free from Outages.  Region Availability is a measure of   availability for valid Customer Subscribers to establish a connection to the   World Wide Web (or other destinations as agreed upon by the parties) through   the NGG System.
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED.
  

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CONFIDENTIAL

	
  
 
  	
  
•
  	
  
“Region Availability Percentage”--  The   percentage calculated in Section 1.3.2 below (on a per calendar month, per   Region basis) which is used to measure Region Availability and calculate   liquidated damages set forth in Section 1.3.3 below.
  
	
  
 
  	
  
•
  	
  
“Reporting Period”-- The selected span of time (one month) for   calculating Site and Region Availability.    Calculations are performed and reported monthly.  The Reporting Period is used in the   calculation to determine 724’s sustained compliance with the specified   Availability Standard.
  
	
   
  	
  
•
  	
  
“Review Meeting”-- A formal meeting attended by HP, Sprint PCS,   and any related third party management (either by phone conference or in   person), in response to determination of non-compliance with Attachment II to   the Master Agreement.
  
	
  
 
  	
  
•
  	
  
“Site”   – The Sprint PCS locations set forth in Section 1.3 of Attachment I (NGG   Joint Specifications Document, Statement of Work) to the Master Agreement,   where the NGG System has been deployed and accepted.
  

1.3.2             Region Availability Measurement

HP will analyze the Region Availability data to determine the cause of the various Outages that occur.  

The following definition is used in determining Region Availability Percentages.

	
  
•
  	
  
MAXIMUM   AVAILABILITY represents the total number of minutes   during the latest Reporting Period of Region Availability.  Excluded from the Maximum Availability   calculation will be:
  
	
   
  	
  
*
  	
  
Unplanned   downtime due to resolution times of Customer’s 3rd party support providers   that are not under the direct control of HP.
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime due to activities outside the reasonable control of HP.
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime caused as the result of a problem for which HP has notified Customer   that Planned Downtime should be scheduled.
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime caused by failures of Customer firewalls or the Public Data Switched   Network.
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime caused by any damage to any facility outside of the Customer   facilities.
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime caused by any damage to any Customer facility.
  
	
   
  	
  
*
  	
  
Unplanned   downtime caused by Customer’s non-compliance with the operational procedures   jointly agreed to in the BCS Account Support Plan.
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime caused by hardware or software other than Equipment or Software   purchased from HP under the Master Agreement (i.e. database, middleware,   etc.)
  
	
  
 
  	
  
*
  	
  
Unplanned   downtime caused by Customer’s changes to the NGG System configurations that   are not authorized by HP.
  
	
  
 
  	
  
*
  	
  
Unplanned downtime   caused by Customer’s inability to upgrade Sites to keep pace with subscriber   demand.
  

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CONFIDENTIAL

Region Availability Percentage = Region Availability/Maximum Availability

1.3.3             Availability Standard and Penalties

Liquidated damages will only apply when two Outages cause Region Availability Percentage to fall below [**]% (“Availability Standards”) within any 180 consecutive day period.   Upon assessment of liquidated damages (as described below), the then applicable 180 day period will end with respect to the first Outage, and a new 180 day period will commence on the second Outage.
 Liquidated damages will be payable by 724 to HP in the form of a credit toward future Maintenance Services under this Exhibit E, such credit to be applied in the calendar month following the Outage triggering liquidated damages, in the following amounts:

	
    Tiers
  	
   
 	
  
Region   Availability Percentage
  	
   
 	
  
Liquidated   Damage
   Per Calendar
   Month
  
	
  

  	
   
 	
  

  	
   
 	
  

  
	
  
1
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  
	
  
2
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  
	
  3
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  
	
  
4
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  
	
  
5
  	
  
 
  	
  
[**]
  	
  
 
  	
  
[**]
  

The total cap on liquidated damages for all Outages during each maintenance year will be the total License Software Support fees paid during that maintenance year. 

Measurement of the Availability Standards, Region Availability Percentages, and liquidated damage assessment will begin  on the date of Production Use of the NGG System. The first Reporting Period will begin on the day of Production Use and will continue until the last day of the full calendar month on or after the date of Production Use.  For example, if Production Use begins on July 1st, then the first Reporting Period shall begin on July 1st and end on July 31st.  If Production Use begins on July 15th, then the first Reporting Period shall begin on July 15th and end on August 31st.  Subsequent evaluations will be performed each month in order to determine the sustained performance level over the Reporting Period.  

Dependencies:

	
  
•
  	
  
Customer will provide the needed   application monitoring information, as defined by HP (in Appendix A of   Attachment I (NGG Joint Specifications Document, Statement of Work) to the   Master Agreement), from the EMS tool.
  
	
  
•
  	
  
HP and 724   mutually agree on Planned Downtime definitions.
  
	
  
•
  	
  
Availability   calculations are based on the assumption that a validated request has been   received by the NGG System.
  
	
  
•
  	
  
An Outage   cannot be caused by the failure of the Customer firewalls and/or the Public   Data Switched Network failure to handle a validated request.  Customer will provide the appropriate   proof should a dispute resolution process be required.
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED.
  

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CONFIDENTIAL

	
  
•
  	
  
724 will   provide log files to be sent at regular intervals to EMS.  At launch, the log files will be sent as   one or more batch CLF files.
  

Review and Correction Procedures:

	
  
In the event   that Availability Standards are not met, the following procedures will be put   into action:
  
	
  
•
  	
  
Establishment   of a team comprised of technical and management personnel from 724, HP and   Customer to analyze Availability Standard metric statistics at a Review   Meeting.
  
	
  
•
  	
  
Determine   the problem areas relating to the failure to meet the Availability Standard.
  
	
  
•
  	
  
724 will   take the responsibility for correcting 724 problems or processes inhibiting   724’s ability to reach the Availability Standard.  A detailed action plan will be compiled within 5 business days   of the Review Meeting and presented to HP outlining corrective measures and   time frames for completion.
  
	
  
•
  	
  
Adjustments   to the Availability Standards may be necessary for unresolved problems due to   failures outside the areas of 724 responsibility within the NGG System.
  

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CONFIDENTIAL

	
  
1.4
  	
  
Escalation Contact   List:
  
	
  
 
  	
  
 
  
	
  
1.4.1
  	
  
724 Solutions:
  

	
  
Location
  	
   
 	
  
Contact
  	
   
 	
  
Title
  	
   
 	
  
Phone   number and/or Email
  
	
  

  	
   
 	
  

  	
   
 	
  

  	
   
 	
  

  
	
  Reston, VA
  	
  
 
  	
  
Alan   Prenoveau
  	
  
 
  	
  
Principal,   U.S. Professional Services
  	
  
 
  	
  
703-251-4443
   aprenoveau@724.com
  
	
  
TBD
  	
  
 
  	
  
TBD
  	
  
 
  	
  
TBD
  	
  
 
  	
  
TBD
  

1.4.2             HP:

	
  
Location
  	
   
 	
  
Contact
  	
   
 	
  
Title
  	
   
 	
  
Phone   number and/or Email
  
	
  

  	
   
 	
  

  	
   
 	
  

  	
   
 	
  

  
	
  
Kansas City
  	
  
 
  	
  
Mike   Eberhardt
  	
  
 
  	
  
Account   Services Manager
  	
  
 
  	
  
(816) 737-4951
   mike_eberhardt@HP.com
  
	
  Downers   Grove, IL
  	
  
 
  	
  
Calvin   Swiger
  	
  
 
  	
  
Director, IT   Infrastructure Services
  	
  
 
  	
  
(630) 724-5401
   calvin_swiger@HP.com
  
	
  
Kansas City
  	
  
 
  	
  
Bob Sartin
  	
  
 
  	
  
District   Support Services Manager
  	
  
 
  	
  
816-737-4634
  
	
  
Heartland Region
  	
  
 
  	
  
Merrill   Norris
  	
  
 
  	
  
Area   Operations Manager
  	
  
 
  	
  
816-737-4952
  

	
  
1.4
  	
  
Case Escalation Policies.
  

Cases may be escalated by HP when it believes such escalation is required, and 724 will handle the escalation per a procedure to be defined by HP within 30 days of contract execution.  

	
  
2.0
  	
  
Maintenance Services Fees and Increases.
  

724 will provide the Maintenance Services described in this Exhibit E to HP for the NGG System Application Software and Custom Code. The Maintenance Services fees for the NGG System Application Software is described in Exhibit B to Exhibit C of the Subcontract and is invoiceable monthly in arrears, based upon the number of Subscribers activated during the preceding month.  The Maintenance Services fees for the Custom Code shall be $[**] per year, invoiceable on a quarterly or annual basis at the election of Customer. Maintenance Services for the Custom Code shall commence on the earlier of the date of Production Use or August 1, 2002, unless a delay in the Production Use date is caused by 724, in which case Maintenance Services for the Custom Code shall commence on the date of Production Use.  724 represents and warrants that, subject to agreement on the maintenance and support charges for [**] and [**] and payment by HP of such charges, Maintenance
Services will be continuously available for the NGG System Application Software and Custom Code for a period of [**]  years after Final Acceptance of the NGG System. The pricing under this Exhibit E shall expire after [**].  In spite of the termination of the Agreement, HP shall have the right to continue to purchase Maintenance Services under this Exhibit E as long as the Maintenance Services or similar services are available, subject to agreement on the applicable maintenance and support charges and payment by HP of such charges.

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED.
  

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CONFIDENTIAL

	
  
3.0
  	
  
Additional Resources.
  

Schedule I to Exhibit E sets forth the personnel 724 has assigned and/or made available to provide Maintenance Services for the NGG System Application Software and Custom Code.  Should  Customer require additional customization, the associated Maintenance Services fees for Custom Code could potentially increase.

	
  
4.0
  	
  
HP Maintenance Services Termination Rights.
  

After the first anniversary of the date of Production Use, HP may terminate any or all portions of any Maintenance Services for the NGG System Application Software and Custom Code upon thirty (30) days’ prior written notice.  HP will be entitled to a pro rata refund of any prepaid Maintenance Services fees within sixty (60) days of its termination notice to 724.  Notwithstanding anything to the contrary, 724 shall not have any liability for not achieving the Availability Standard in the event of termination of the Maintenance Services or in the event of any substantive modification to the level of Maintenance Services to be provided pursuant to this Exhibit E (including but not limited to the number and responsibilities of 724 personnel and the deliverables set forth in the Schedule to this Exhibit E).  Any prepaid fees associated with the cancelled maintenance services will be refunded by 724 to HP.

	
  
5.0 
  	
  
Upgrades and Enhancements.
  
	
  
During any   term of Maintenance Services, 724 will provide, install and integrate all   Software Upgrades and Software Feature Enhancements for the NGG System   Application Software following the approved change management procedures.
  

	
  
5.1                Availability   of Upgrades and Enhancements. During any term of   Maintenance Services, 724 will make available to HP at least one Software   Upgrade per calendar quarter, if such Upgrades are generally available.  During any term of Maintenance Services   724 will also make available to HP Software Feature Enhancements that will   include, at a minimum, at least one Major Release (as defined below) and   Minor Releases (as defined below), each as mutually agreed by the parties and   as commercially available.
  

	
  
 
  	
  
“Major   Release” means a change to the NGG System Application Software   designated by a change in the number to the left of the decimal point of the   version number of the NGG System Application Software (e.g. from 1.0 to 2.0).   Major Releases will include new feature functionality and all Minor Releases   to the previous Major Release.
  

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CONFIDENTIAL

	
  
 
  	
  
“Minor   Release” means a change to the NGG System Application Software   designated by a change in the number to the right of the first decimal point   of the version number of the WIG    Software (e.g. from 1.2 to 1.3). Minor Releases will include all   Software Upgrades to the previous Minor Release.
  

5.2                Version Level Support.  During the term of any Maintenance Services, 724 will support the then-current, commercially available release of the NGG System Application Software.  Any non-current version of the NGG System Application Software will be supported by 724 as set forth below:

	
  
 
  	
  
(a)
  	
  
Major Releases.  Major
Releases will be supported by 724 for a period of [**]after the date that 724
makes the next Major Release generally available, except that: (i) 724 will not
provide Software Upgrades or Minor Releases after 24 months from the beginning
of such [**] period; and (ii) 724 will support only Severity 1 and Severity 2
errors during the [**] of such [**] period.  In any event, if 724 fails to
continue to make Major Releases available to HP, it will continue to provide
support to the last Major Release made available to HP by 724 as long as HP has
paid the applicable Maintenance Services fees, if any.
 
	
   
  	
  
(b)
  	
  
Minor Releases.  Minor Releases will be supported by   724 for the shorter of: (i) [**] after the date that 724 makes the next Minor   Release generally available; or (ii) [**] after 724 makes the next Major   Release generally available, except that: (i) 724 will not provide Software   Upgrades after [**] from the beginning of such [**] period; and (ii) 724 will   support only Severity 1 and Severity 2 errors during the [**] of such [**]   period. In any event, if 724 fails to continue to make Major Releases   available to HP, it will continue to provide support to the last Minor   Release made available to HP by 724 as long as HP has paid the applicable   support fees, if any;
  
	
  
 
  	
  
(c)
  	
  
Software Upgrades.   Software Upgrades will be supported by 724 for the shorter of: (i) [**] after   the date that 724 makes the next Software Upgrade generally available; or   (ii) [**] after 724 makes the next Minor Release generally available; or   (iii) [**] after 724 makes the next Major Release generally available, except   that 724 will support only Severity 1 and Severity 2 errors during the [**]   of such [**] period. In any event, if 724 fails to continue to make Major   Releases available to HP, it will continue to provide support to the last   Software Upgrade made available to HP by 724 as long as HP has paid the   applicable Maintenance Services fees, if any.
  
	
  
 
  	
  
(d)
  	
  
End of Life.  724 will give HP a minimum of [**] prior   written notice of the discontinuance of the NGG System Application Software   .  724 will (i) provide support for   the last Major Release to the NGG System Application Software for the period   of assured availability of support for Major Releases as described in clause   (a) above or (ii) provide support for severity 1 and severity 2 errors to the   last Major Release of the NGG System Application Software during the [**]   notice period, whichever is longer.
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED.
  

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CONFIDENTIAL

6.0               Downtime.
724 agrees that there will not be any downtime during installation of any Software Upgrade or Software Feature Enhancement activities, provided that appropriate Change Management processes are followed and the NGG System continues to be configured as set forth in Attachment I to the Master Agreement (NGG System Joint Specifications Document, Statement of Work).

7.0               Support Reviews.          The dedicated on-site 724 Support Consultant will meet with HP and Customer’s Planning and Operations Team once a month to review and discuss mutually agreed upon topics focusing on the performance of the NGG System and 724’s performance under this Exhibit E, as well as attend any required meetings to discuss penalty assessments and corrections.

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CONFIDENTIAL

Schedule I to Exhibit E
 724 Personnel

This Schedule I describes the core team of 724 people who will provide support to HP.  

1.       724 Personnel

The 724 Solutions personnel will provide a combination of onsite and off-site support services.  Although, from time to time, onsite and offsite Support personnel may alternate roles, each role performs different primary tasks.

	
   
  	
  
a.
  	
  
Onsite   Support Consultants (“OSCs”) -  The   [**] OSCs will be dedicated to Sprint PCS and will be available   Monday through Friday, between 8:00 a.m. and 5:00 p.m. with the exception of   vacation, illness, training, meetings, and holidays.  The OSCs will perform the following   functions:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
•
  	
  
act as the   primary contact for operational issues related to the NGG System Application   Software and Custom Code, including answering any Customer configuration or   usage related questions (coordinated with HP)
  
	
  
 
  	
  
 
  	
  
•
  	
  
provide   guidance to help Customer maintain a high availability environment
  
	
  
 
  	
  
 
  	
  
•
  	
  
work with   Customer to develop and routinely review the status of the 724 system   components
  
	
   
  	
  
 
  	
  
•
  	
  
participate   in support reviews and delivery process review meetings, as required, as well   as the BCS Operational Assessment in preparation for the Production Use/Final   Acceptance
  
	
  
 
  	
  
 
  	
  
•
  	
  
transfer   knowledge of best practices
  
	
  
 
  	
  
 
  	
  
•
  	
  
manage   technical aspects of projects
  
	
  
 
  	
  
 
  	
  
•
  	
  
participate   in Customer internal meetings, as required
  
	
  
 
  	
  
 
  	
  
•
  	
  
understand   Customer’s specific enhancements and implementation configuration
  
	
   
  	
  
 
  	
  
•
  	
  
become an   extended member of the Customer’s IT staff
  
	
  
 
  	
  
 
  	
  
•
  	
  
maintain an   up-to-date understanding of Customer’s computing environment as it relates to   the NGG System
  
	
  
 
  	
  
 
  	
  
•
  	
  
monitor   ongoing operations and change management to maintain an up-to-date   understanding of relevant Customer’s operational environment
  
	
  
 
  	
  
 
  	
  
•
  	
  
assist in   the efforts to duplicate issues when applicable
  
	
  
 
  	
  
 
  	
  
•
  	
  
assignments   and priorities are to be  mutually   agreed upon by the HP-supplied project manager and 724.
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
b.
  	
  
Off-site   Support Consultants (“FSCs”) -  The   [**] FSCs will be dedicated to Customer and will be available Monday through   Friday, between 724’s  normal business   hours, based on the time zone in which they work,  with the exception of vacation, illness, training, meetings,   and holidays.  The FSCs will perform   the following functions:
  

	
  

  
	
  
[**] REPRESENTS MATERIAL WHICH HAS BEEN   REDACTED.
  

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CONFIDENTIAL

	
  
 
  	
  
 
  	
  
•
  	
  
act as the   primary contact for the planning, coordination, and definition of   enhancements to 724’s products
  
	
  
 
  	
  
 
  	
  
•
  	
  
assess the   impact of product changes to Custom Code currently in production
  
	
   
  	
  
 
  	
  
•
  	
  
in support   of a 724 senior architect, provide guidance to help Customer plan the   introduction of new releases and functionality
  
	
  
 
  	
  
 
  	
  
•
  	
  
work with   Customer STIC personnel to plan the testing and evaluation of new releases   and/or new features or functions in the gateway product
  
	
  
 
  	
  
 
  	
  
•
  	
  
support   problem resolution activities by coordinating activities between OSCs, 724’s   Customer Support, and 724 Product Development
  
	
  
 
  	
  
 
  	
  
•
  	
  
assist in   the efforts to duplicate issues when applicable
  
	
  
 
  	
  
 
  	
  
•
  	
  
assignments   and priorities are to be  mutually   agreed upon by the HP-supplied project manager and 724.
  

Page 13 of 13

CONFIDNETIAL

EXHIBIT F

INTENTIONALLY OMITTED

CONFIDNETIAL

EXHIBIT H

CHANGE ORDER FORM

	
  
1.
  	
  
Describe services or changes requested (attach   additional pages if necessary).
  

	
  
REQUESTED BY:
o
  	
  
 
  	
  
REQUESTED BY:
  
	
  
 
  	
  
724 Solutions Corp.
  	
  
 
  	
  
HP:
  	
  
%%HP-ADR-1%%
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  

  	
  
 
  	
  
 
  	
  

  
	
  
 
  	
  
Authorized Representative Signature
  	
  
 
  	
  
 
  	
  
Authorized Representative Signature
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Name:
  	
  
_______________________________________
  	
  
 
  	
  
Name:
  	
  
_______________________________________
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Title:
  	
  
_______________________________________
  	
  
 
  	
  
Title
  	
  
_______________________________________
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Date:
  	
  
_______________________________________
  	
  
 
  	
  
Date:
  	
  
_______________________________________
  

	
  2.
  	
  
Modifications, clarifications or supplements to description   of services or changes requested in Paragraph 1 above, if any (attach   additional pages if necessary):
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  
	
  
3.
  	
  
Assignment of necessary Subcontractor personnel and   resources (attach additional pages if necessary):
  

1

CONFIDNETIAL
	
  
 
  	
  
4.
  	
  
Impact on price, Subcontractor Schedule, progress   payments, Subcontractor Specification, individual Subcontractor Deliverables,   and acceptance criteria (attach additional pages if necessary):
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
a.
  	
  
Price:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
b.
  	
  
Subcontractor Schedule and progress payments:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
c.
  	
  
Subcontractor Specification:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
d.
  	
  
Individual Subcontractor Deliverables:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
 
  	
  
e.
  	
  
Acceptance criteria:
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  

2

CONFIDNETIAL

Change Order Approved and Accepted:

	
   
  	
  
724 Solutions Corp.
  	
  
 
  	
  
HP:
  	
  
%%HP-ADR-1%%
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  

  	
  
 
  	
  
 
  	
  

  
	
  
 
  	
  
Authorized Representative Signature
  	
  
 
  	
  
 
  	
  
Authorized Representative Signature
  
	
   
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Name:
  	
  
_______________________________________
  	
  
 
  	
  
Name:
  	
  
_______________________________________
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Title:
  	
  
_______________________________________
  	
  
 
  	
  
Title
  	
  
_______________________________________
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  Date:
  	
  
_______________________________________
  	
  
 
  	
  
Date:
  	
  
_______________________________________
  

Change Order Rejected:

	
  
 
  	
  
724 Solutions Corp.
  	
  
 
  	
  
HP:
  	
  
%%HP-ADR-1%%
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  

  	
  
 
  	
  
 
  	
  

  
	
  
 
  	
  
Authorized Representative Signature
  	
  
 
  	
  
 
  	
  
Authorized Representative Signature
  
	
  
 
  	
  
 
  	
  
 
  	
  
 
  	
  
 
  
	
  
Name:
  	
  
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Name:
  	
  
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  Title:
  	
  
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Title
  	
  
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Date:
  	
  
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Date:
  	
  
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3

CONFIDNETIAL

EXHIBIT I

INSURANCE

	
  
a)
  	
  
Subcontractor will maintain the following insurance   coverages and the following policy limits:
  
	
   
  	
  
 
  	
  
 
  
	
  
 
  	
  
1)
  	
  
Comprehensive or commercial general liability   insurance (including but not limited to premises and operations; products and   completed operations; broad form contractual liability; broad form property   damage, including completed operations; explosion, collapse and underground   hazards when Subcontractor will create risks normally covered by such   insurance; and personal injury liability) and automobile liability insurance,   both with minimum limits of $1,000,000 combined single limit per occurrence,   protecting HP from claims for bodily injury (including death) and property   damage that may arise from or in connection with Subcontractor’s performance   of services hereunder or any act or omission of Subcontractor, its officers,   directors, employees and agents.    Where permitted by law, such policies will contain waivers by the   insurers of subrogation rights against HP.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
2)
  	
  
Workers’ compensation insurance as required by   applicable law and employer’s liability insurance with minimum limits of   $500,000 per occurrence.  Where   permitted by law, such policies will contain waivers by the insurers of   subrogation rights against HP.
  
	
  
 
  	
  
 
  	
  
 
  
	
   
  	
  
3)
  	
  
Errors and omissions insurance with minimum limits   of $1,000,000 per occurrence, protecting HP from damages, losses and claims   related to any errors and omissions of Subcontractor’s officers, directors,   employees and agents under this Agreement.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
 
  	
  
4)
  	
  
$5 million umbrella liability insurance, providing   excess coverage for at least all of the risks insured pursuant to the   comprehensive general liability, automobile liability and worker’s   compensation policies referred to in subsection 1 and 2 hereof.
  
	
  
 
  	
  
 
  	
  
 
  
	
  
b)
  	
  
Such policies will name HP, its officers, directors,   employees and agents as additional insureds and will stipulate that the   insurance afforded additional insureds will apply as primary insurance and   that no other insurance carried by any of them will be called upon to   contribute to a loss covered thereunder.
  
	
  
 
  	
  
 
  	
  
 
  
	
  c)
  	
  
If the insurance required hereby provides an   “occurrence” trigger of coverage (i.e., the date of the “accident,” “bodily   injury,” or “property damage”), then the insurance will be maintained   throughout the term of this Agreement and for a period of at least one year   thereafter.  If the insurance required   hereby provides a “claims made” trigger of coverage (i.e., the date on which   the claim is asserted), then the insurance will be maintained throughout the   term of this Agreement and for a period of at least three years thereafter.
  

CONFIDNETIAL

EXHIBIT J

ESCROW PROVISIONS

A.     Subcontractor will automatically deposit the source code of the NGG System Application Software and of any Software Upgrades and Software Feature Enhancements to the NGG System Application Software (the “Escrowed Software”) with the escrow agent under the Escrow Agreement.  The escrow agent will give HP written notice of any deposit by Subcontractor and any failure by Subcontractor, if applicable, to pay any escrow fees and expenses.    The source code delivered to the escrow agent will be in a form suitable for reproduction by HP.  Each source code deposit will comprise:  (i) the full source code language statement, (ii) all third-party software used in maintenance or enhancement of the Escrowed Software and not reasonably commercially available from third parties, (iii) the complete Escrowed Software, maintenance and support documentation, and (iv) all other materials necessary to allow a
reasonably skilled third-party programmer to maintain, modify or enhance the Escrowed Software without the assistance of any other person or reference to any other material.

B.     The Escrow Agreement will provide that on the happening of any of the following events, HP will give written notice to Subcontractor or the escrow agent, specifying the event, and the escrow agent will then promptly deliver to HP, and at HP’s option, to Sprint PCS, all Escrowed Software source code and related escrowed materials.  The triggering events are:

	
  
 
  	
  
(i)
  	
  
Subcontractor is unable or unwilling to correct any   defect that prevents the Escrowed Software from functioning in accordance   with Specifications or warranties contained in the Subcontract between HP and   Subcontractor to which this Exhibit J is attached (the”Subcontract”) after   having received a 30 day notice to cure this breach.
  
	
  
 
  	
  
(ii)
  	
  
Subcontractor has provided notice to HP that it is   unable, unwilling or has plans to discontinue maintenance services described   in the Subcontract.
  
	
  
 
  	
  
(iii)
  	
  
Subcontractor is unable or unwilling to provide   Software Upgrades in accordance with the Subcontract.
  
	
  
 
  	
  
(iv)
  	
  
Subcontractor is unable or unwilling to pay the   escrow fees or expenses required under the Escrow Agreement.
  
	
  
 
  	
  
(v)
  	
  
Any sale, assignment or other transfer of   Subcontractor’ rights to the Escrowed Software, without the prior written   consent of HP, if the transfer would prevent Subcontractor from discharging   its obligations under the Subcontract.
  
	
   
  	
  
(vi)
  	
  
Subcontractor becomes insolvent, makes a general   assignment for the benefit of creditors, or becomes the subject of a   voluntary or involuntary petition in bankruptcy, or if a receiver, trustee,   or custodian is appointed for Subcontractor’ business, or if Subcontractor’   assets become subject to any proceedings under any bankruptcy or insolvency   law, or if Subcontractor has wound up or liquidated its business.
  

C.     If
Subcontractor or its successors or representatives, including any bankruptcy
trustee, rejects or terminates its agreement with HP under Title 11, § 365
of the United States Code, or any replacement provision therefor, HP will have
the right to retain all or any portion of its rights under such agreement and
any agreement supplementary thereto including, but not limited to, the Escrow
Agreement.  HP’s rights include, but are not limited to, all rights to
continue to use, and have access to, all Escrowed Software source code and
related escrowed materials, including, upon written request by HP, the right
to obtain all current or deposited or both
Escrowed Software code and related materials from both Subcontractor (or its
trustee in bankruptcy) and the escrow agent immediately upon the rejection or
termination.

1

CONFIDNETIAL

D.     If Subcontractor or its successors files or becomes the subject of an involuntary petition in bankruptcy, then unless and until Subcontractor (or its trustee in bankruptcy, if one has been appointed) rejects its agreement with HP, Subcontractor (or its trustee in bankruptcy) will (i) perform all obligations of Subcontractor under the Subcontract, (ii) provide HP with all current and/or Escrowed Software source code and related materials (whether or not such Escrowed Software source code has been delivered to the escrow agent) and (iii) not interfere with the release of the Escrowed Software source code and related escrowed materials by the escrow agent to HP.  

E.     In conjunction with a distribution of the source code escrow described in Paragraph B, Subcontractor grants to HP, and at HP’s option, to Customer, the perpetual right and license to use, modify and enhance the released source code of the Escrowed Software solely for the purpose of providing maintenance, support and warranty-related services to Customer, and Subcontractor agrees that the rights and licenses granted to HP are licenses to rights to “intellectual property” within the meaning, and for purposes of, Title 11, § 365(n) of the United States Code, or any replacement provision therefore, and that such rights and licenses are personal.

2

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