Document:

<PAGE>   1
                                                                   EXHIBIT 10.11

Lawrence Jacobson                                               February 1, 2001

Dear Larry:

As you know, I am extremely pleased to offer you employment at RealNetworks,
Inc. (RN) as Chief Operating Officer with responsibility for the functions
described below. Your start date is on or around Monday, February 12, 2001.

This offer is for a full-time, exempt, regular position with RN. While employed
at RealNetworks, you will report to the CEO and perform such duties and
responsibilities as are directed by RN. Without limiting the foregoing, during
your first two years of your employment, unless you and RN's CEO agree
otherwise, your responsibilities will include overseeing at least four of the
following areas (or their functional equivalents): Systems, Consumer,
International, Corporate Development, Human Resources and Corporate
Communications.

While you are employed by RN you agree to devote your best efforts, energies,
and skill to the discharge of your duties and responsibilities and to devote all
of your working time and attention exclusively to the business and affairs of
RN; provided that, this shall not preclude you from performing consulting
services to Ticketmaster (no more than 50 hours annually and no more than 5
hours in any week) pursuant to your agreement with Ticketmaster. With the
exception of your consulting work for Ticketmaster, you agree that you will not
engage in any other gainful employment, business or business activity (other
than personal investments that do not detract from your duties hereunder) during
your employment without the written consent of RN. You further agree that you
will not take personal advantage of any business opportunities that arise during
your employment and that may benefit the company.

You will be paid a monthly salary, which is equivalent on an annualized basis to
$350,000 (subject to normal withholdings). Your salary will be payable subject
to our normal payroll procedures. You are eligible to earn an annual bonus of up
to $350,000, based on MBO target goals to be mutually agreed on by you and the
CEO, and earned and payable as of the end of each completed year of employment.

You will also earn equity in RN under the terms of RN's 1996 Stock Option Plan.
Upon the start of your employment, you will be eligible for options on 1,000,000
shares, which will begin vesting on your hire date according to the seven year
vesting schedule (described in Attachment A). With the exception of the vesting
schedule, your rights and obligations with regard to your stock options shall
otherwise be governed by and subject to the terms of the Plan. Your stock
options will be granted on the last NASDAQ stock trading day ("Grant Date") of
the calendar week in which the first day of your employment occurs. The exercise
price of the stock options granted to you shall be equal to the fair market
value of RN's Common Stock on the Grant Date. Fair market value shall equal the
last sales price for shares of RN's Common Stock on the Grant Date as reported
by the NASDAQ National Market. Please be aware that unvested stock is forfeited
upon termination of employment.

<PAGE>   2

You will receive paid vacation, paid holidays, paid sick leave and, upon
satisfaction of any eligibility or waiting requirements, medical/dental
coverage, 401K participation, disability and life insurance coverage, employee
stock purchase plan participation and other benefits ("Benefits") as described
in the RN Employee Handbook, Benefit Plan descriptions, and RN policies, as they
may be amended from time to time. All of these Benefits are subject to change
upon notice from RN.

You are regarded as a key employee under certain federal regulations governing
family and medical leave. This status will require that you work closely with us
in planning if you develop a need for family or medical leave.

RN will make the following payments to you in connection with your relocation:
(1) Up to two, four day house hunting trips, if needed, for you and your
immediate family, including coach airfare, accommodations, and reimbursement for
your reasonable car rental, food, and incidental expenses. RN will arrange for a
realtor or apartment finder to show you different neighborhoods in Seattle and
assist you with purchasing or renting a new residence; and (2) your actual costs
of moving up to 3 vehicles and 30,000 pounds of personal goods to Seattle; and
(3) your monthly rental expenses for temporary housing until you find permanent
housing, for a maximum period of six months. RN will reimburse these costs upon
your submission of receipts or other appropriate documentation. In addition, you
will receive your choice of (a) a relocation bonus of $100,000, or (b) our
standard executive relocation benefit (the "Prudential plan"). Some or all of
these payments may be taxable income. If you terminate your employment with RN
within 12 months of your start date in this position, or if RN terminates your
employment for "Cause" ("cause" being defined in RN's 1996 Stock Option Plan),
you agree to reimburse RN for the entire amount of the payments described above
and you authorize RN to deduct from your final paycheck any amounts remaining
due to RN as of your termination date. Relocation assistance will begin once RN
receives your signed offer letter.

It is our policy that employees are not to use or disclose confidential
information or trade secrets obtained from any source or during any prior
employment. RN requires employees to abide by all contractual and legal
obligations they may have to prior employers or others, such as limits on
disclosure of information, or competition. Prior to signing this agreement, you
must inform us if you are subject to any such obligations. Violation of this
requirement may result in termination of your employment with RN. By signing
this letter you further agree that you will not bring any confidential documents
of another, nor disclose any confidential information of another, and will in
all ways abide by these requirements.

Our employment relationship will be terminable at will, which means that either
you or RN may terminate your employment at any time and for any reason or no
reason, subject only to the provisions below describing your obligation to
provide RN with notice, and RN's obligation to make certain payments if RN
terminates your employment for reasons other than for Cause. Your right to
receive these payments and the accelerated vesting and further payments and
benefits described below are subject to and conditioned upon your signing a
valid general and complete release of all claims (except those relating to RN's
payment obligations under this letter agreement) against RN (and its related
entities and persons) in a form provided by RN.

If RN terminates you for reasons other than for Cause on or before your
completion of 18 months of employment, you will be paid an amount equal to two
years' base salary minus the base salary you have already received as of the
effective date of your termination. If RN terminates your employment for reasons
other than for Cause after your first eighteen months of employment, RN
<PAGE>   3

will pay you an amount equal to six months' of your base salary. Any
payments made under this paragraph shall be payable at normal payroll intervals,
subject to all applicable withholdings and deductions, unless otherwise mutually
agreed to in writing by you and RN.

In addition, in the event that RN terminates your employment for reasons other
than for Cause on or before your completion of 24 months of employment, you will
receive, at RN's election, one of the following (1) an acceleration of the stock
options you would have vested at 18 and 24 months; (2) cash equivalent to the
fair market value of the options that would have vested at 18 and 24 months; or
(3) an effective termination date of your 24 month anniversary, thereby allowing
you to exercise the options that vest at 18 and 24 months, provided that, with
the exception of any one-time payment made under the succeeding sentence, if RN
elects to postpone your effective termination date you will not receive any
additional compensation or Benefits other than your options under (3) and your
salary payments described in the preceding paragraph. In the event that the sum
of your cumulative salary, bonus and other payments which you have received or
to which you have become entitled since the beginning of your employment, and
the fair market value of the option elected by RN pursuant to this paragraph is
less than $2,000,000, RN will pay you the difference in the form of a one-time
payment, subject to applicable deductions. In the case of RN's election of
option (2) or (3), fair market value shall be calculated by multiplying the
number of options by the difference between the last sales price for shares of
RN's common stock on the last NASDAQ stock trading day prior to the date of RN's
notice of your termination of employment and the Exercise Price.

In the event that RN terminates your employment for reasons other than for Cause
at any time after 24 months but during your first 4 years, and the sum of your
bonus payments through the first two years and the fair market value of any
vested exercised or unexercised options as of the effective date of termination
is less than $1.3 million, RNH will pay you the difference in the form of a
one-time payment subject to applicable deductions.

You agree that you will provide RN twelve months notice prior to you terminating
your employment during the first 12 months of your employment, and six months
notice prior to you terminating your employment anytime thereafter. If you quit
or are terminated by RN for Cause, you will receive as your sole compensation
your base salary and Benefits through the effective date of your termination.

Your employment will terminate automatically on the date of your death or
disability, in which case RN's sole obligation would be to pay your base salary
and Benefits accrued through the date of your death or disability. For these
purposes, you will be considered disabled if for a period of at least 120
consecutive days or a total of 180 days in any one year period you are unable to
perform the essential functions of your position with or without reasonable
accommodation.

This offer is contingent on (i) your providing evidence of employability as
required by federal law (which includes providing RN within 3 days after your
employment commences with acceptable evidence of your identity and US employment
eligibility), (ii) us receiving acceptable results from any background check or
reference check, and (iii) you signing RN's Development, Confidentiality and
Noncompetition Agreement, attached hereto. Please call us if you have questions
about this offer letter. This letter may not be modified except in writing
signed by both you and RN.

This letter and the Development, Confidentiality and Noncompetition Agreement,
1996 Stock Option Plan, and your Stock Option Agreement contain the entire
agreement between you and
<PAGE>   4

RN concerning your employment with RN and supersede all prior oral and written
discussions, agreements, and understandings. These terms may not be changed
orally, but only by an agreement in writing signed by you and RN. Any disputes
regarding this letter or your employment with RN shall be governed by and
construed in accordance with the laws of the state of Washington, and the
prevailing party shall be entitled to recover its attorneys' fees and costs. If
any provision of this letter agreement is determined to be invalid or
unenforceable, the remaining terms shall continue in full force and effect.

You agree to keep the terms of this letter strictly confidential and not to
disclose them to anyone other than your spouse, tax advisors, and attorneys
provided you first obtain their agreement to keep the terms confidential.

RN PROVIDES EQUAL OPPORTUNITY IN EMPLOYMENT AND WILL ADMINISTER ITS POLICIES
WITH REGARD TO RECRUITMENT, TRAINING, PROMOTION, TRANSFER, DEMOTION, LAYOFF,
TERMINATION, COMPENSATION AND BENEFITS WITHOUT REGARD TO RACE, RELIGION, COLOR,
NATIONAL ORIGIN, CITIZENSHIP, MARITAL STATUS, SEX, SEXUAL ORIENTATION, AGE,
DISABILITY OR STATUS AS A DISABLED VETERAN OR VETERAN OF THE VIETNAM ERA OR ANY
OTHER CHARACTERISTIC OR STATUS PROTECTED BY APPLICABLE LAW.

I am incredibly excited about the prospect of you joining RealNetworks, Inc.,
and look forward to working with you and the rest of our senior team to build
the most important media distribution company in the world.

This offer is valid until February 8th, 2001.

Sincerely,

/s/ Rob Glaser

Rob Glaser
CEO
RealNetworks, Inc.

I have read and agree to the terms of employment contained in this offer letter,
the 1996 Stock Option Plan, and the attached Development, Confidentiality and
Noncompetition Agreement, which represent a full, complete and fair statement of
the offer of employment made to me by RealNetworks, Inc.

Lawrence Jacobson:

/s/ Lawrence Jacobson                                  Date:  February 6, 2001<PAGE>   1
                                                                   Exhibit 10.41

                   SEPARATION AGREEMENT AND RELEASE OF CLAIMS

Timothy Dooley ("Employee") was employed by Cidco, Incorporated ("Company")
under an employment contract on or about September 30, 1994. The Company and
Employee mutually agree that Employee's employment with the Company has
terminated on January 12, 2001. In consideration of the benefits offered to
Employee as set forth and described in Attachment A, Employee agrees on behalf
of himself, heirs, executors, administrators, successors, and assigns, fully and
forever does RELEASE and DISCHARGE the Company, its officers, directors, agents,
employees, affiliates, representatives, successors and assigns from any and all
claims and causes of action arising out of or relating in any way to the
Employee's employment with the Company, including, but not limited to, any
rights under any employment contract. However, this release does not include
claims based on acts or omissions of the Company that arise or occur after
January 12, 2001. The benefits described in Attachment A are a complete and
final list of Employee's benefits. Additionally, the Employees agrees to the
following:

1.      Employee understands and agrees that this RELEASE is a full and complete
        waiver of claims, including but not limited to, claims of wrongful
        discharge, breach of contract, breach of the covenant of good faith and
        fair dealing, violation of public policy, defamation, personal injury,
        emotional distress, claims under Title VII of the 1964 Civil Rights Act,
        as amended, the California Fair Employment and Housing Act, the Equal
        Pay Act of 1963, California Labor Code Section 1197.5, the Age
        Discrimination in Employment Act of 1967, the Americans with
        Disabilities Act, the Employee Retirement Income Security Act of 1974,
        as amended ("ERISA"), and under any other comparable state or federal
        laws and regulations relating to employment or employment
        discrimination. The only exceptions are claims Employee may have for
        unemployment compensation and workers' compensation or claims based on
        acts or omissions of the Company that arise or occur after January 12,
        2001.

2.      Employee understands and agrees that he will receive, regardless of the
        execution of this RELEASE, all salary owed together with any accrued but
        unused vacation pay, less deductions, in the final paycheck earned
        through termination date.

3.      In addition, and in further consideration of the foregoing, Employee
        acknowledges that in the future he may discover facts different from or
        in addition to those which he now knows or believes to be true and that
        this RELEASE shall be and remain effective in all respects
        notwithstanding such different or additional facts or the discovery of
        such facts. Furthermore, in consideration of the foregoing, Employee
        hereby expressly waives any and all rights and benefits conferred upon
        him by the provisions of Section 1542 of the Civil Code of the State of
        California and/or any analogous law of any other state.

4.      A general release does not extend to claims which the creditor
        [employee] does not know or suspect to exist in his favor at the time of
        executing the release, which if known by him must have materially
        affected his settlement with the debtor [Company]. Employee will return
        within seven (7) days of termination all Company Confidential
        Information, including files, records, computer access codes and
        instructions manuals, as well as any Company assets or equipment that he
        has in his possession or under his control. Employee further agrees not
        to keep any copies of Company Confidential Information. Employee affirms
        the obligation to keep all Company Confidential Information confidential
        and not to use or disclose it to any person, company or other third
        party in the future. The term "Company Confidential Information" above
        is defined as:

        (a)     Confidential business or technical information of the Company,
                including information received from third parties under
                confidential conditions; and

        (b)     All other trade secrets and proprietary information of the
                Company including technical, scientific, marketing, business,
                personnel, product development, know-how or financial
                information, and any other

<PAGE>   2
                information, the use or disclosure of which might reasonably be
                determined to cause damage or serious harm to the Company.

        Nothing herein affects the Company's Indemnification of Employee
        Agreement, which remains in full force and effect.

5.      Employee agrees for a period of one (1) year he will not solicit, or
        cause others to solicit any employees, contractors or customers of the
        Company and/or any of its affiliates, subsidiaries or parent companies
        to terminate their employment or business relationship with the Company.

6.      Employee agrees to keep this RELEASE confidential and not to reveal its
        contents to anyone except his lawyer, spouse and/or financial
        consultant.

7.      All disputes under this RELEASE will be settled by arbitration in the
        County of Santa Clara, in accordance with the rules of the American
        Arbitration Association, or its successor, and judgment upon the award
        rendered may be entered in any court with jurisdiction. If there is a
        dispute with respect to this RELEASE, the losing party will be
        responsible for both parties' attorney fees and other costs and expenses
        incurred in resolving the dispute. The arbitrator(s) will have the power
        to determine the prevailing party.

8.      This RELEASE contains the entire agreement between the Company and
        Employee with respect to any matters referred to in the RELEASE and
        supersedes any previous oral or written employment or other agreements.

9.      If any one or more of the previsions contained in this RELEASE is, for
        any reason, held to be unenforceable, that holding will not affect any
        other provision of this RELEASE, but, with respect only to that
        jurisdiction holding the provision to be unenforceable, this Release
        shall then be construed as if such unenforceable provision or provisions
        had never been contained herein.

10.     Before executing this RELEASE, Employee agrees he has obtained
        sufficient information to intelligently exercise his own judgment about
        the terms of the RELEASE. Employee understands that he may discuss this
        RELEASE with an attorney of his own choosing before signing this
        RELEASE.

11.     Employee understands for a period of seven (7) days after signing this
        RELEASE, Employee may revoke this RELEASE and that the RELEASE will not
        become effective until seven (7) days after Employee signs it, and only
        then if Employee does not revoke it. In order to revoke this RELEASE,
        Employee must deliver to the Company's Vice President of Human
        Resources, by no later than seven (7) days after Employee executes this
        RELEASE, a letter stating that Employee is revoking it.

12.     This agreement will be governed by California law.

                        EMPLOYEE'S ACCEPTANCE OF RELEASE

BEFORE SIGNING MY NAME TO THIS RELEASE, I STATE THAT: I HAVE READ IT; I
UNDERSTAND IT AND KNOW THAT I AM GIVING UP IMPORTANT RIGHTS; I AM AWARE OF MY
RIGHT TO CONSULT WITH AN ATTORNEY BEFORE SIGNING IT; AND I HAVE SIGNED IT
KNOWINGLY AND VOLUNTARILY.

Date delivered to employee:

Executed this day of:

Employee's Signature:

Printed Name:  Timothy Dooley

<PAGE>   3
Received and accepted for Cidco, Incorporated

By:

Date:

<PAGE>   4
ATTACHMENT A                      SEPARATION AGREEMENT AND RELEASE OF ALL CLAIMS

1. Company shall pay Employee one hundred and fifty thousand dollars ($150,000)
within 8 business days after employee's signature and return of this Agreement.

2. All of Employee's (the "Optionee") stock options (the "Option"), to the
extent unexercised on the date on which the Optionee's employment terminated,
may be exercised by the Optionee at any time prior to the expiration of six (6)
months after January 12, 2001, but in any event no later that the Option
Expiration Date, and the Option shall become immediately exercisable and vested
in full as of the date on which the Optionee's employment terminated.

Acknowledged

Timothy Dooley:   ______________________________

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00023-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00023-of-00352.parquet"}]]