Document:

(WEST (R) LOGO)

TO:     MIKE STURGEON
FROM:   NANCEE BERGER
DATE:   FEBRUARY 11, 2005
RE:     2005 COMPENSATION PLAN - EXHIBIT A
--------------------------------------------------------------------------------

The compensation plan for 2005 while you are employed as Executive
Vice-President of Sales and Marketing for West Corporation is outlined below:

1.   Your base salary will be $235,000.00. Should you elect to voluntarily
     terminate your employment, you will be compensated for your services as an
     employee through the date of your actual termination per your Employment
     Agreement.

2.   You are eligible to receive up to a $200,000 annual performance bonus for
     West's Communication Services and West Asset Management (Consumer,
     Commercial and 1st Party Collections only) aggregate revenue achieving plan
     of $936M. The percent of plan achieved will apply to the bonus calculation
     provided a minimum of 85% or $796M is achieved. This bonus will not exceed
     $200,000. Up to $37,500 of this bonus will be available to be paid
     quarterly and the total bonus will be trued up at the end of the year.
     Revenue dollars which exceed the plan amount stated above will be bonused
     at a rate factor of .0045. The excess bonus will be calculated at the end
     of 2005 and will be paid no later than February 28, 2006.

3.   You may also receive a quarterly performance bonus for three specific
     revenue goals as outlined below. These specific revenue growth bonuses will
     be calculated by applying year-to-date growth times the rate factor
     indicated on the schedules below:

<TABLE>
<CAPTION>
                                                                    RATE FACTOR
                                                                    -----------
<S>                                                                 <C>
     -    2005 West Asset Management, Inc. Revenue Growth Bonus
             (schedule attached)

             Up to $10M of revenue growth                               .005
             $10M+                                                       .01

     -    2005 Home Agent Revenue Growth Bonus.

             Revenue Growth                                              .01
             (not to include any West-designated DR transactions)

     -    2005 West Interactive Corporation Growth Bonus

             (no Account Services included in either year)               .02
</TABLE>

4.   Bonuses will not be combined nor netted with any other bonus outlined in
     this compensation plan. A maximum of 75% of each bonus calculation will be
     paid thirty (30) days after the end of the quarter. A negative quarterly
     calculation will result in a loss carry forward and will be trued up each
     quarter and the total (100%) bonus true up will occur at the year end 2005
     and will be paid no later than February 28, 2006.

<PAGE>

5.   In addition, if West Corporation achieves its publicly stated 2005 Net
     Income range provided in December 2004, you will be eligible to receive an
     additional one-time bonus of $50,000. This bonus is not to be combined or
     netted together with any other bonus set forth in this agreement.

6.   All objectives are based upon West Corporation operations and will not
     include revenue derived from mergers, acquisitions, joint ventures, stock
     buy backs or other non-operating income unless specifically and
     individually approved by West Corporation's Compensation Committee.

7.   At the discretion of executive management, you may also receive an
     additional bonus based on your individual performance.

8.   The benefit plans, as referenced in Section 7(i), shall include insurance
     plans based upon eligibility pursuant to the plans. If the insurance plans
     do not provide for continued participation, the continuation of benefits
     shall be pursuant to COBRA. In the event Employee's benefits continue
     pursuant to COBRA and Employee accepts new employment during the consulting
     term, Employee may continue benefits thereafter to the extent allowed under
     COBRA. In no event shall benefits plans include the 401K Plan or the 1996
     Stock Incentive Plan.

                                        /s/ Mike Sturgeon
                                        ----------------------------------------
                                        Employee - Mike Sturgeon

<PAGE>

                                    SCHEDULE

<TABLE>
<CAPTION>
                        2004     2005    GROWTH
                       ------   ------   ------
<S>                    <C>      <C>      <C>
COMMERCIAL              3,600    7,200    100%
FIRST PARTY             1,500    8,000    433%
CONSUMER - ATTENTION   11,100   13,000     17%
CONSUMER - WORLDWIDE   12,000   12,500      4%
                       ------   ------    ---
                       28,200   40,700     44%
                       ------   ------    ---
</TABLE>(WEST (R) LOGO)

TO:     JON (SKIP) HANSON
FROM:   NANCEE BERGER
DATE:   FEBRUARY 11, 2005
RE:     2005 COMPENSATION PLAN - EXHIBIT A
--------------------------------------------------------------------------------

The compensation plan for 2005 while you are employed as Executive Vice
President & Chief Administrative Officer for West Corporation is outlined below:

1.   Your base salary will be $225,000.00. Should you elect to voluntarily
     terminate your employment, you will be compensated for your services as an
     employee through the date of your actual termination per your Employment
     Agreement.

2.   Effective January 1, 2005, you will be eligible to receive a performance
     bonus based on consolidated net income growth for West Corporation in 2005.
     Net income for each quarter will be compared to the same quarter in the
     previous year. Non cash expenses resulting from expensing options as a
     result of any amendments to FASB123 will be excluded from this calculation.
     Each $1M increase of Net Income over 2004 Net Income will result in a
     $10,700 bonus. 75% of the quarterly bonus earned will be paid within thirty
     (30) days from the end of the quarter. 100% of the total bonus earned will
     be paid within thirty (30) days of the final determination of 2005 Net
     Income.

     Please note that if there is a negative year-to date profit calculation at
     the end of any quarter, this will result in a "loss carry forward" to be
     applied to the next quarterly or year-to-date calculation.

3.   All Net Income objectives are based upon West Corporation operations and
     will not include net income derived from mergers or acquisitions unless
     specifically and individually approved by West Corporation's Compensation
     Committee.

4.   At the discretion of management, you may receive an additional bonus based
     on the Company's and your individual performance.

5.   Your Compensation Plan for the year 2006 will be presented in December,
     2005.

6.   The benefit plans, as referenced in Section 7(i), shall include insurance
     plans based upon eligibility pursuant to the plans. If the insurance plans
     do not provide for continued participation, the continuation of benefits
     shall be pursuant to COBRA. In the event Employee's benefits continue
     pursuant to COBRA and Employee accepts new employment during the consulting
     term, Employee may continue benefits thereafter to the extent allowed under
     COBRA. In no event shall benefits plans include the 401K Plan or the 1996
     Stock Incentive Plan.

                                        /s/ Skip Hanson
                                        ----------------------------------------
                                        Employee - Jon (Skip) Hanson(WEST (R) LOGO)

TO:     TODD B. STRUBBE
FROM:   STEVE STANGL
DATE:   FEBRUARY 11, 2005
RE:     2005 COMPENSATION PLAN - EXHIBIT A
--------------------------------------------------------------------------------

The compensation plan for 2005 while you are employed as President of West
Direct, Inc. ("WDI") and West Interactive Corporation ("WIC") is outlined below:

1.   Your base salary will be $250,000.00. Should you elect to voluntarily
     terminate your employment, you will be compensated for your services as an
     employee through the date of your actual termination per your Employment
     Agreement.

2.   You are eligible to receive up to a $100,000 annual performance bonus for
     meeting your WDI objective in Net Operating Income before corporate
     allocations. The percent of plan achieved will apply to this bonus
     calculation, but will not exceed a total of $100,000 for the year. Up to
     $18,750 of this bonus will be available to be paid quarterly and trued up
     annually. This bonus is not to be combined or netted together with any
     other bonus set forth in this agreement.

3.   You are also eligible to receive up to a $100,000 annual performance bonus
     for meeting your WIC objective Net Operating Income before corporate
     allocations. The percent of plan achievement will apply to this bonus
     calculation, but will not exceed a total of $100,000 for the year. Up to
     $18,750 of this bonus will be available to be paid quarterly and trued up
     annually. This bonus is not to be combined or netted together with any
     other bonus set forth in this agreement.

4.   You are also eligible to receive an additional bonus for Net Operating
     Income before corporation allocations in excess of WDI's and/or WIC's plan
     objectives. The bonus will be calculated by multiplying the respective
     excess Net Operating Income before corporate allocations times .02. This
     bonus will be calculated at the end of the 2005 plan year and will be paid
     no later than February 28, 2006. This bonus is not to be combined or netted
     together with any other bonus set forth in this agreement.

5.   In addition, if West Corporation achieves its publicly stated 2005 Net
     Income range provided in December 2004, you will be eligible to receive an
     additional one-time bonus of $50,000. This bonus is not to be combined or
     netted together with any other bonus set forth in this agreement.

6.   You will be paid the amount due for any quarterly bonuses within thirty
     (30) days after the quarter ends, except for the 4th Quarter and annual
     true-up amounts which will be paid no later than February 28, 2006.

7.   All objectives are based upon each company's operations and will not
     include profit and income derived from mergers, acquisitions, joint
     ventures, stock buy backs or other non-operating income unless specifically
     and individually approved by West Corporation's Compensation Committee.

<PAGE>

8.   At the discretion of executive management, you may also receive an
     additional bonus based on your individual performance. This bonus is not to
     be combined or netted together with any other bonus set forth in this
     agreement.

9.   The benefit plans, as referenced in Section 7(h), shall include insurance
     plans based upon eligibility pursuant to the plans. If the insurance plans
     do not provide for continued participation, the continuation of benefits
     shall be pursuant to COBRA. In the event Employee's benefits continue
     pursuant to COBRA and Employee accepts new employment during the consulting
     term, Employee may continue benefits thereafter to the extent allowed under
     COBRA. In no event shall benefits plans include the 401K Plan or the 1996
     Stock Incentive Plan.

                                        /s/ Todd B. Strubbe
                                        ----------------------------------------
                                        Employee - Todd B. Strubbe

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