Document:

Research
                           Triangle Institute

RTI
International, Global Supply Chain

PO
Box 12194, 3040 Cornwallis Road

Research
Triangle Park, NC 27709-2194

 	 

Master
Service Agreement Number 888-12-16-09

Subcontract Number 8-312-0214739-52940L

 

	Subcontractor
    Information	 	Subcontract
    Information	 
	 	 	 	 
	Precision
    Opinion, Inc.	 	Subcontract
    Amount	$1,210,478
	101
    Convention Center Drive, Plaza 124	 	Funded
    Amount	$323,622
	101
    Convention Center Drive, Plaza 124	 	Period
    of Performance 	06/01/17
    - 02/28/20
	Las
    Vegas, Nevada 89109 United States	 	Subcontract
    Type 	Fixed
    Price
	 	 	Purchase
    Order Number 	52940L
	Subcontractor
    Size and Socio-Economic Status:	 	Taxpayer
    ID Number	26-0534872
	If
    a Small Business**, check ALL that apply:	 	 	 
	 	 	DPAS Rating:	
	 	 	Not
    Applicable	

	✓	Small
    Business Concern (SB)	 	□	Veteran-Owned
    SB	 	 	 
	□	Small
    Disadvantaged Business. [Including Black-, Asian Pacific-, Subcontinent Asian-, Native-, Hispanic American-owned SBs or active
    8(a)]	 	□	Service-Disabled
    Veteran-Owned SB	 	 	 
	□	Woman-Owned
    SB	 	□	HUBZone
    (Historically Underutilized Business Zone) certified SB	 	 	 
	 	 	 	□	Alaska
    Native Corporation and Indian Tribe	 	 	 

	If
                                         not a Small Business, check one.

[X] Large
[  ] Non-Profit [  ] Foreign/Other(including Govt) [  ] HBCU/MI***

 

Enter
the NAICS Code and Small Business Size Standard: 541910 ($15.0 million size standard)

	 	 
	 	 	 
	*North
                                         American Industry Classification System (NAICS) online search: www.census.gov/eos/www/naics.
                                         **Small Business definitions and size standards are available in the Federal Acquisition
                                         Regulation 52.219-8 and 13 CFR Part 121; HUBZone SB must be certified by SBA (www.sam.gov
                                         and www.sba.gov/size). Under IS U.S.C. 645(d), any person who misrepresents
                                         its size status shall (1) be punished by a fine, Imprisonment, or both; (2) be subject
                                         to administrative remedies; and (3) be ineligible for participation in programs conducted
                                         under the authority of the Small Business Act. ***Historically Black Colleges
                                         and University (HBCU) or Minority Institutions (MI). 
	 	Prime
                                         Contract Info:

        State
        of Florida Contract COTGC

         

        Florida
        ATS  Phone

         

	 	 	 
	This
    Subcontract is between Research Triangle Institute, under the trade name RTI International (hereinafter referred to as RTI),
    a nonprofit organization, and Precision Opinion, Inc., acting as an independent contractor and not as an agent of RTI, (referred
    to throughout as “Subcontractor”). Subcontractor agrees to deliver all Items and perform all services in accordance
    with the following Subcontract Appendices:

	 	 	 	 	 
	 	●
                                         Appendix A: Special Contract Requirements

        ●
        Appendix B: Prime Contract Flow-Down Clauses

        ●
        Appendix C: Statement of Work/Budget 
	 	 	●
    Appendix D: Invoice Summary Template
	 	 	 	 	 
	This
                                         Subcontract embodies the entire agreement between RTI and Subcontractor and supersedes
                                         all other agreements either written or oral. Officials signing this Subcontract certify
                                         that they have legal authority to enter into binding agreements on behalf of their organizations.

	In
    accepting this Subcontract, the Subcontractor certifies that neither it nor its principals are presently debarred, suspended,
    proposed for debarment, declared ineligible or voluntarily excluded from participation in this type of transaction by any
    Federal department or agency. Any change in the debarred or suspended status of the Subcontractor during the life of this
    Subcontract must be reported immediately to RTI. The Subcontractor agrees to incorporate the Debarment and Suspension certification
    into any lower-tier subcontract or Subcontract that they may enter into as a part of this Subcontract.

	Subcontractor
    Contractual Personnel:	 	RTI
    Contractual Personnel:
	 	 	 	 
	Guthrie
    Rebel	702/483-4000	 	Abbey
    Boggs	919-316-3141
	 	 	 	 	 
	Project
                                         Manager:

        Guthrie
        Rebel
	702/483-4000	 	Project
                                         Manager:

        Dr
        Matthew Farrelly
	919-541-6852
	Signature:		 	Signature:	 
	Typed
    Name:	GUTHRIE
REBEL	 	Typed
    Name:	 
	Title:	EVP	 	Title:	 
	Date:	 	 	Date:	 

 

    	 	Page 1	 

    	 	 	 

    

 

Appendix
A: Special Contract Requirements (SCRs)

 

SCR
1. Type of Subcontract/Funding

 

This
is a Firm Fixed Price Subcontract in the amount of $1,210,478, for the completion of all the work requirements found in Appendix
C: Statement of Work/Budget. Upon completion and RTI acceptance of the work specified herein, the Subcontractor will submit invoice(s)
in accordance with the Payment Schedule set forth below. In addition to any other available remedies, if, In the opinion of RTI,
Subcontractor fails to perform in accordance with the terms of the Subcontract, the RTI Subcontract Administrator may refuse or
limit approval of any invoices for payment, and may cause payments to Subcontractor to be reduced or withheld until such time
as RTI determines that Subcontractor has met the performance terms as established by the Subcontract.

 

SCR
2. Payment Schedule

 

The
Subcontractor shall provide the services/supplies set forth in Appendix C, Statement of Work, and will invoice RTI in accordance
with the following Payment Schedule:

 

	Description	 	Date	 	 	Year
    1	 	 	Year
    2	 	 	Year
    3	 
	 	 	 	 	 	6/30/17-2/28/2017	 	 	3/1/2017-2/28/2018	 	 	3/1/2018-2/28/2019	 
	 	 	 	 	 	0214739.000.003.006	 	 	0214739.000.004.006	 	 	0214739.000.005.006	 
	FL ATS Phone Q1	 	March 30th	 	 	 	n/a	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q1	 	April 30th	 	 	 	n/a	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q1	 	May 30th	 	 	 	n/a	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q2	 	June 30th	 	 	$	39,158.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q2	 	July 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q2	 	August 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q3	 	September 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q3	 	October 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q3	 	November 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q4	 	December 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone Q4	 	January 30th	 	 	$	35,558.00	 	 	$	36,429.00	 	 	$	37,475.00	 
	FL ATS Phone
    Q4	 	February
    28th	 	 	$	35,558.00	 	 	$	36,433.00	 	 	$	37,479.00	 
	Total	 	 	 	 	$	323,622.00	 	 	$	437,152.00	 	 	$	449,704.00	 
	 	 	 	 	 	 	 	 	 	Total Year 1-3	 	 	$	1,210,478.00	 

 

SCR
3. Period of Performance

 

The
period of performance for this Subcontract shall begin on June 01, 2017 and continue through February 28, 2020 in accordance with
the Appendix B, Standard Terms and Conditions and Appendix D, Statement of Work.

 

    	 	Page 2	 

    	 	 	 

    

 

SCR
4. Designation of Contractual Representatives

 

	A.	Abbey
    Boggs is hereby designated as the RTI Subcontract Administrator and is the only one with the authority to direct changes
    under this Subcontract. All notices shall be in writing and addressed as follows:

 

	 	For
    RTI	 	For
    Subcontractor	 
	 	 	 	 	 
	 	Abbey
    Boggs	 	Guthrie
    Rebel	 
	 	RTI
    International	 	Precision
    Opinion, Inc.	 
	 	Global,
    Supply Chain	 	101
    Convention Center Drive	 
	 	SSES
    Subcontracts	 	Plaza
    124	 
	 	P.O.
    Box 12194	 	Las
    Vegas, Nevada 89109 United States	 
	 	Research
    Triangle Park, NC 27709-2194	 	Phone:
    702/483-4000	 
	 	Phone:
    919-316-3141	 	Email:
    guthrie@precisionopinion.com	 
	 	Email:
    aboggs@rti.org	 	 	 

 

	B.	The
    RTI Principal Investigator/Project Manager assigned to this Subcontract is Dr Matthew Farrelly.
	 	 
	C.	Invoices
    are to be submitted to RTI’s Accounts Payable Department via electronic mail at the following address: Accountinq@rti.org.

 

SCR
5. Key Personnel

 

	A.	Mr.
    Guthrie Rebel is considered essential to the work being performed under this Subcontract. By mutual agreement, the list
    of key personnel may be amended from time to time during the course of this Subcontract to either add or delete key personnel
    as appropriate.
	 	 
	B.	During
    the first ninety (90) calendar days of performance, Subcontractor shall make no substitutions of key personnel unless the
    substitution is necessitated by illness, death, or termination of employment. Subcontractor shall notify the RTI Subcontract
    Administrator within ten (10) calendar days after the occurrence of any of these events and provide the information required
    by Paragraph C below. After the initial ninety (90) calendar day period, Subcontractor shall submit the information required
    by Paragraph C to the RTI Subcontract Administrator at least ten (10) calendar days prior to making any permanent substitutions.
	 	 
	C.	Prior
    to diverting the above-named personnel to other programs, Subcontractor shall submit a justification (including the reason
    for the requested substitution and resumes of die proposed replacement key personnel) in sufficient detail to permit evaluation
    of the impact of the requested substitution on the program. Proposed substitutes should have comparable qualifications to
    those of the persons being replaced. The RTI Subcontract Administrator will notify Subcontractor of RTI’s decision about the
    substitutions within twenty (20) calendar days after receipt of all required information.

 

SCR
6. Additional Invoice Instructions

 

In
addition to the invoice instructions set forth in the above-mentioned Master Service Agreement, Subcontractor shall submit an
invoice summary page as incorporated herein with each invoice submission. Subcontractor may use its own invoice summary format
if such is substantially similar to the template provided in this Subcontract.

 

    	 	Page 3	 

    	 	 	 

    

 

Appendix
B: Prime Contract Flow-Down Clauses

 

The
term “Provider” or “Subcontractor” shall mean “Subawardee”; the term “Department”
shall mean “RTI” and/or “The State of Florida Department of Health”;

 

The
provider and any subcontractors agree to comply with Pro-Children Act of 1994, Public Law 103-277, which requires that smoking
not be permitted in any portion of any indoor facility used for the provision of federally funded services including health, day
care, early childhood development, education or library services on a routine or regular basis, to children up to age 18. Failure
to comply with the provisions of the law may result in the imposition of civil monetary penalty of up to $1,000 for each violation
and/or the imposition of an administrative compliance order on the responsible entity.\

 

Audits,
Records, and Records Retention

 

	1.	To
    establish and maintain books, records, and documents (including electronic storage media) in accordance with generally accepted
    accounting procedures and practices, which sufficiently and properly reflect all revenues and expenditures of funds provided
    by the Department under this contract.
	 	 
	2.	To
    retain all client records, financial records, supporting documents, statistical records, and any other documents (including
    electronic storage media) pertinent to this contract for a period of six (6) years after termination of the contract, or if
    an audit has been initiated and audit findings have not been resolved at the end of six (6) years, the records shall be retained
    until resolution of the audit findings or any litigation which may be based on the terms of this contract.
	 	 
	3.	Upon
    completion or termination of the contract and at the request of the Department, the provider will cooperate with the Department
    to facilitate the duplication and transfer of any said records or documents during the required retention period as specified
    in Section I, paragraph D.2. above.
	 	 
	4.	To
    assure that these records shall be subject at all reasonable times to inspection, review, or audit by Federal, state, or other
    personnel duly authorized by the Department.
	 	 
	5.	Persons
    duly authorized by the Department and federal auditors, pursuant to 45 CFR, Part 92.36(i)(10), shall have full access
    to and the right to examine any of provider’s contract and related records and documents, regardless of the form in
    which kept, at all reasonable times for as long as records are retained.
	 	 
	6.	To
    provide a financial and compliance audit to the Department as specified in Attachment NA and to ensure that all
    related     party transactions are disclosed to the auditor.

 

Documentation.
To maintain separate accounting of revenues and expenditures of funds under this contract in accordance with generally accepted
accounting practices and procedures. Expenditures which support provider activities not solely authorized under this contract
must be allocated in accordance with applicable laws, rules and regulations, and the allocation methodology must be documented
and supported by competent evidence.

 

Provider
must maintain sufficient documentation of all expenditures incurred (e.g. invoices, canceled checks, payroll detail, bank statements,
etc.) under this contract which evidences that expenditures are:

 

1)
allowable under the contract and applicable laws, rules and regulations;

2)
reasonable; and

3)
necessary in order for the recipient or subrecipient to fulfill its obligations under this contract.

 

The
aforementioned documentation is subject to review by the Department and/or the State Chief Financial Officer and the provider
will timely comply with any requests for documentation.

 

Public
Records. Keep and maintain public records that ordinarily and necessarily would be required by the provider in order to perform
the service; provide the public with access to such public records on the same terms and conditions that the public agency would
provide the records and at a cost that does not exceed that provided in Chapter 119, F.S., or as otherwise provided by law; ensure
that public records that are exempt or that are confidential and exempt from public record requirements are not disclosed except
as authorized by law; and meet all requirements for retaining public records and transfer to the public agency, at no cost, all
public records in possession of the contractor upon termination of the contract and destroy any duplicate public records that
are exempt or confidential and exempt. All records stored electronically must be provided to the public agency in a format that
is compatible with the information technology systems of the agency.

 

    	 	Page 4	 

    	 	 	 

    

 

Monitoring
by the Department

 

To
permit persons duly authorized by the Department to inspect any records, papers, documents, facilities, goods, and services of
the provider, which are relevant to this contract, and interview any clients and employees of the provider to assure the

 

Department
of satisfactory performance of the terms and conditions of this contract. Following such evaluation the Department will deliver
to the provider a written report of its findings and will include written recommendations with regard to the provider’s
performance of the terms and conditions of this contract. The provider will correct all noted deficiencies identified by the Department
within the specified period of time set forth in the recommendations. The provider’s failure to correct noted deficiencies
may, at the sole and exclusive discretion of the Department, result in any one or any combination of the following: (1) the provider
being deemed in breach or default of this contract; (2) the withholding of payments to the provider by the Department; and (3)
the termination of this contract for cause.

 

Safeguarding
Information

 

Not
to use or disclose any information concerning a recipient of services under this contract for any purpose not in conformity with
state and federal law or regulations except upon written consent of the recipient, or the responsible parent or guardian when
authorized by law.

 

Incident
Reporting

 

Abuse,
Neglect, and Exploitation Reporting

 

In
compliance with Chapter 415, F.S., an employee of the provider who knows or has reasonable cause to suspect that a child, aged
person, or disabled adult is or has been abused, neglected, or exploited shall immediately report such knowledge or suspicion
to the Florida Abuse Hotline on the single statewide toll-free telephone number (1-800-96ABUSE).

 

Purchasing

 

It
is agreed that any articles which are the subject of, or are required to carry out this contract shall be purchased from Prison
Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE) identified under Chapter 946, F.S., in the same manner and
under the procedures set forth in §946.515(2) and §(4), F.S. For purposes of this contract, the provider shall be deemed
to be substituted for the Department insofar as dealings with PRIDE. This clause is not applicable to subcontractors unless otherwise
required by law. An abbreviated list of products/services available from PRIDE may be obtained by contacting PRIDE, 1-800-643-8459.

 

Procurement
of Materials with Recycled Content

 

It
is expressly understood and agreed that any products or materials which are the subject of, or are required to carry out this
contract shall be procured in accordance with the provisions of §403.7065, and §287.045, F.S.

 

MyFloridaMarketPlace
Vendor Registration

 

Each
vendor doing business with the State of Florida for the sale of commodities or contractual services as defined in section 287.012,
Florida Statutes, shall register in the MyFloridaMarketPlace system, unless exempted under Rule 60A-1.030(3) F.A.C.

 

MyFloridaMarketPlace
Transaction Fee

 

The
State of Florida, through the Department of Management Services, has Instituted MyFloridaMarketPlace, a statewide procurement
system. Pursuant to §287.057(23), F.S. (2008), all payments shall be assessed a Transaction Fee of one percent (1.0%), which
the provider shall pay to the State.

 

For
payments within the State accounting system (FLAIR or its successor), the Transaction Fee shall, when possible, be automatically
deducted from payments to the vendor. If automatic deduction is not possible, the vendor shall pay the Transaction Fee pursuant
to Rule 60A-1.031(2), F.A.C. By submission of these reports and corresponding payments, vendor certifies their correctness. All
such reports and payments shall be subject to audit by the State or its designee.

 

The
provider shall receive a credit for any Transaction Fee paid by the provider for the purchase of any item(s) if such item(s) are
returned to the provider through no fault, act, or omission of the provider. Notwithstanding the foregoing, a Transaction Fee
is non-refundable when an item is rejected or returned, or declined, due to the vendor’s failure to perform or comply with
specifications or requirements of the agreement Failure to comply with these requirements shall constitute grounds for declaring
the vendor in default and recovering reprocurement costs from the vendor in addition to all outstanding fees. Providers delinquent
in paying transaction fees may be excluded from conducting future business with the State.

 

Civil
Rights Requirements

 

Civil
Rights Certification: The provider will comply with applicable provisions of Department of Health publication, “Methods
of Administration, Equal Opportunity in Service Delivery.”

 

    	 	Page 5	 

    	 	 	 

    

 

Sponsorship

 

As
required by §286.25, F.S., if the provider is a non-governmental organization which sponsors a program financed wholly or
in part by state funds, including any funds obtained through this contract, it shall, in publicizing, advertising, or describing
the sponsorship of the program, state: Sponsored by (provider’s name) and the State of Florida, Department
of Health. If the sponsorship reference is in written material, the words State of Florida, Department of Health shall
appear in at least the same size letters or type as the name of the organization.

 

Use
of Funds for Lobbying Prohibited

 

To
comply with the provisions of §216.347, F.S., which prohibit the expenditure of contract funds for the purpose of lobbying
the Legislature, judicial branch, or a state agency.

 

Public
Entity Crime and Discriminatory Vendor

 

	1.	Pursuant
    to §287.133, F.S., the following restrictions are placed on the ability of persons convicted of public entity crimes
    to transact business with the Department: When a person or affiliate has been placed on the convicted vendor list following
    a conviction for a public entity crime, he/she may not submit a bid on a contract to provide any goods or services to a public
    entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public
    work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor,
    supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public
    entity in excess of the threshold amount provided in §287.017, F.S, for CATEGORY TWO for a period of 36 months from the
    date of being placed on the convicted vendor list.
	 	 
	2.	Pursuant
    to §287.134, F.S., the following restrictions are placed on the ability of persons convicted of discrimination to transact
    business with the Department: When a person or affiliate has been placed on the discriminatory vendor list following a conviction
    for discrimination, he/she may not submit a bid on a contract to provide any goods or services to a public entity, may not
    submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not
    submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor,
    or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the
    threshold amount provided in §287.017, F.S., for CATEGORY TWO for a period of 36 months from the date of being placed
    on the discriminatory vendor list.

 

Patents,
Copyrights, and Royalties

 

	1.	If
    any discovery or invention arises or is developed in the course or as a result of work or services performed under this contract,
    or in anyway connected herewith, the provider shall refer the discovery or invention to the Department to be referred to the
    Department of State to determine whether patent protection will be sought in the name of the State of Florida. Any and all
    patent rights accruing under or in connection with the performance of this contract are hereby reserved to the State of Florida.
	 	 
	2.	In
    the event that any books, manuals, films, or other copyrightable materials are produced, the provider shall notify the Department
    of State. Any and all copyrights accruing under or in connection with the performance under this contract are hereby reserved
    to the State of Florida.
	 	 
	3.	The
    provider, without exception, shall indemnify and save harmless the State of Florida and its employees from liability of any
    nature or kind, including cost and expenses for or on account of any copyrighted, patented, or unpatented invention, process,
    or article manufactured by the provider. The provider has no liability when such claim is solely and exclusively due to the
    Department of State’s alteration of the article. The State of Florida will provide prompt written notification of claim
    of copyright or patent infringement. Further, if such claim is made or is pending, the provider may, at its option and expense,
    procure for the Department of State, the right to continue use of, replace, or modify the article to render it non-infringing.
    If the provider uses any design, device, or materials covered by letters, patent, or copyright, it is mutually agreed and
    understood without exception that the bid prices shall include all royalties or cost arising from the use of such design,
    device, or materials in any way involved in the work.

 

Information
Security

 

The
provider shall maintain confidentiality of all data, files, and records including client records related to the services provided
pursuant to this agreement and shall comply with state and federal laws, including, but not limited to, §384.29, §381.004,
§392.65, and §456.057, F.S. Procedures must be implemented by the provider to ensure the protection and confidentiality
of all confidential matters. These procedures shall be consistent with the Department of Health Information Security Policies,
as amended, which is incorporated herein by reference and the receipt of which is acknowledged by the provider, upon execution
of this agreement. The provider will adhere to any amendments to the Department’s security requirements provided to it during
the period of this agreement. The provider must also comply with any applicable professional standards of practice with respect
to client confidentiality.

 

	f.	Not
    to employ unauthorized aliens. The Department shall consider employment of unauthorized aliens a violation of §274A(e)
    of the Immigration and Naturalization Act (6 U.S.C. 1324 a) and §101 of the Immigration Reform and Control Act of
    1986. Such violation shall be cause for unilateral cancellation of this contract by the Department. The provider agrees to
    utilize the U.S. Department of Homeland Security’s E-Verify system, https://e-verify.uscis.gov/emp. to verify
    the employment eligibility of all new employees hired during the contract term by the provider. The provider shall also include
    a requirement in subcontracts that the subcontractor shall utilize the E-Verify system to verify the employment eligibility
    of all new employees hired by the subcontractor during the contract term. Contractors meeting the terms and conditions
    of the E-Verify System are deemed to be in compliance with this provision.
	 	 
	h.	The
    provider and any subcontractors agree to comply with Pro-Children Act of 1994, Public Law 103-277, which requires that smoking
    not be permitted in any portion of any indoor facility used for the provision of federally funded services including health,
    day care, early childhood development, education or library services on a routine or regular basis, to children up to age
    18. Failure to comply with the provisions of the law may result in the imposition of civil monetary penalty of up to $1,000
    for each violation and/or the imposition of an administrative compliance order on the responsible entity.

 

    	 	Page 6	 

    	 	 	 

    

 

Appendix
C: Statement of Work/Budget

Florida
Adult Tobacco Survey

Phone Scope of Work

 

Background:
RTI Is conducting a comprehensive evaluation of the Florida Department of Health Bureau of Tobacco-Free Florida. To inform
the evaluation, RTI has devised the Florida Tobacco Surveillance System to capture timely public health surveillance data on tobacco
outcome indicators and related socioecological influences across multiple Florida populations.

 

Objective:
RTI requires the services of an outside organization with demonstrated experience conducting telephone surveys with computer
assisted telephone Interviewing (CATI) methodology to execute the Florida Adult Tobacco Survey. The subcontractor will be responsible
for all aspects of data collection, as outlined below.

 

Specific
Tasks: The specific tasks expected of the subcontractor include the following:

 

	 	1.	Project
    Management and Set Up. The subcontractor will manage and administer survey execution. RTI will design the instrument to
    be completed using computer assisted telephone interviewing (CAT!) methodology only.
	 	 	 
	 	 	The
    subcontractor will work with RTI to program and pre-test the CATI front-end, interview, and back-end scripts based on the
    final specifications provided from RTI. All outbound calls to sample members must display a Florida area code. Additionally,
    the subcontractor is responsible for setting-up a dedicated toll-free line with capacity to handle in-bound calls.
	 	 	 
	 	2.	Interviewer
    Training, Supervision, and Monitoring. The subcontractor will recruit, train, and supervise interviewing staff. RTI will
    provide project-specific training materials. During data collection, the subcontractor will provide interviewer supervision
    and monitoring. The general guideline is 15% of interviewing hours for supervision and 10% of interviewing hours for monitoring.
	 	 	 
	 	3.	Data
    Collection. The subcontractor will conduct quarterly data collection (~ 10-12 weeks) to obtain 1,000 completed telephone
    surveys per quarter (800 cell phone completes, 200 landline completes; RTI will provide the sample). Specifications of data
    collection are outlined in Attachment 1.
	 	 	 
	 	4.	Incentives.
    The subcontractor will provide an incentive file every two weeks with the names and addresses of survey participants eligible
    to receive an incentive check. RTI will be responsible for the cost and processing of the incentives.
	 	 	 
	 	5.	Data
    Collection Tracking. The subcontractor will provide RTI with weekly production reports that include the disposition of
    all sampled cases and other key data collection results.
	 	 	 
	 	6.	Data
    Files. During the first quarter of data collection, the subcontractor will provide a preliminary data set after first
    100 or so interviews completed, for quality checking purposes. At the end of each quarter, within 10 business days of die
    completion of data collection, the subcontractor will deliver a final cleaned data file in SPSS, SAS, or Stata. The data file
    will include all CATI data, including preloaded sample data, front end screening data, and final sample dispositions. A codebook
    with all variable and value labels for all data elements must be included with the final data file. The subcontractor will
    also include a record of call data file at the end of each quarter.

 

    	 	Page 7	 

    	 	 	 

    

 

Please
include total billing amount by activity name and corresponding RTI Task Number when submitting invoice to RTI.

 

    	 	Page 8	 

    	 	 	 

    

 

	Research
                           Triangle Institute

RTI
International, Global Supply Chain

PO
Box 12194, 3040 Cornwallis Road

Research
Triangle Park, NC 27709-2194

 	 

Master
Service Agreement Number 888-12-16-09

Subcontract Number 8-312-0214739-52940L

 

	Subcontractor
    Information	 	Subcontract
    Information	 
	 	 	 	 
	Precision
    Opinion, Inc.	 	Subcontract
    Amount	$1,210,478
	101
    Convention Center Drive, Plaza 124	 	Funded
    Amount	$323,622
	101
    Convention Center Drive, Plaza 124	 	Period
    of Performance 	06/01/17
    - 02/28/20
	Las
    Vegas, Nevada 89109 United States	 	Subcontract
    Type 	Fixed
    Price
	 	 	Purchase
    Order Number 	52940L
	Subcontractor
    Size and Socio-Economic Status:	 	Taxpayer
    ID Number	26-0534872
	If
    a Small Business**, check ALL that apply:	 	 	 
	 	 	DPAS Rating:	
	 	 	Not
    Applicable	

	✓	Small
    Business Concern (SB)	 	□	Veteran-Owned
    SB	 	 	 
	□	Small
    Disadvantaged Business. [Including Black-, Asian Pacific-, Subcontinent Asian-, Native-, Hispanic American-owned SBs or active
    8(a)]	 	□	Service-Disabled
    Veteran-Owned SB	 	 	 
	□	Woman-Owned
    SB	 	□	HUBZone
    (Historically Underutilized Business Zone) certified SB	 	 	 
	 	 	 	□	Alaska
    Native Corporation and Indian Tribe	 	 	 

	If
                                         not a Small Business, check one.

[X] Large [  ] Non-Profit [  ]
Foreign/Other(including Govt) [  ] HBCU/MI***

 

Enter
the NAICS Code and Small Business Size Standard: 541910 ($15.0 million size standard)

	 	 
	 	 	 
	*North
                                                                                                                                                            American Industry Classification System (NAICS) online search: www.census.gov/eos/www/naics. **Small Business
                                                                                                                                                            definitions and size standards are available in the Federal Acquisition Regulation 52.219-8 and 13 CFR Part 121; HUBZone SB
                                                                                                                                                            must be certified by SBA (www.sam.gov and www.sba.gov/size). Under IS U.S.C. 645(d), any person who
                                                                                                                                                            misrepresents its size status shall (1) be punished by a fine, Imprisonment, or both; (2) be subject to administrative
                                                                                                                                                            remedies; and (3) be ineligible for participation in programs conducted under the authority of the Small Business Act. ***Historically Black Colleges and University (HBCU) or Minority Institutions (MI). 
	 	Prime
                                         Contract Info:

        State
        of Florida Contract COTGC

         

        Florida
        ATS Phone

         

	 	 	 
	This
    Subcontract is between Research Triangle Institute, under the trade name RTI International (hereinafter referred to as RTI),
    a nonprofit organization, and Precision Opinion, Inc., acting as an independent contractor and not as an agent of RTI, (referred
    to throughout as “Subcontractor”). Subcontractor agrees to deliver all Items and perform all services in accordance
    with the following Subcontract Appendices:

	 	 	 	 	 
	 	●
                                         Appendix A: Special Contract Requirements

        ●
        Appendix B: Prime Contract Flow-Down Clauses

        ●
        Appendix C: Statement of Work/Budget 
	 	 	●
    Appendix D: Invoice Summary Template
	 	 	 	 	 
	This
                                         Subcontract embodies the entire agreement between RTI and Subcontractor and supersedes
                                         all other agreements either written or oral. Officials signing this Subcontract certify
                                         that they have legal authority to enter into binding agreements on behalf of their organizations.

	In
    accepting this Subcontract, the Subcontractor certifies that neither it nor its principals are presently debarred, suspended,
    proposed for debarment, declared ineligible or voluntarily excluded from participation in this type of transaction by any
    Federal department or agency. Any change in the debarred or suspended status of the Subcontractor during the life of this
    Subcontract must be reported immediately to RTI. The Subcontractor agrees to incorporate the Debarment and Suspension certification
    into any lower-tier subcontract or Subcontract that they may enter into as a part of this Subcontract.

	Subcontractor
    Contractual Personnel:	 	RTI Contractual Personnel:
	 	 	 	 
	Guthrie
    Rebel	702/483-4000	 	Abbey
    Boggs	919-316-3141
	 	 	 	 	 
	Project
                                         Manager:

        Guthrie
        Rebel
	702/483-4000	 	Project
                                         Manager:

        Dr
        Matthew Farrelly
	919-541-6852
	Signature:		 	Signature:	 
	Typed
    Name:	GUTHRIE
    REBEL	 	Typed
    Name:	Terry George-Waterfield
	Title:	EVP	 	Title:	Manager,
Global Supply Chain
	Date:	 	 	Date:	 

 

    	 	Page 9SUBCONTRACT
AGREEMENT

 

This
subcontract (the “Subcontract” or “Agreement”) is entered into as of the date it is fully executed by
the Parties (“Effective Date”) by and between IMPAQ International, LLC located at 10420 Little Patuxent Parkway, Suite
300, Columbia, Maryland 21044 (“IMPAQ” or “Contractor”), and Precision Opinion, Inc., located at
101 Convention Center Drive, Plaza 125, Las Vegas, NV 89109 (“Subcontractor”). Work under this Subcontract
is not authorized until it is fully executed by both Parties.

 

WHEREAS,
the Contractor has executed a Small Business Expedited Research and Demonstration (SBRAD) IDIQ Contract, Contract Number HHSM-500-2011-000131
(the “Prime Contract”) with the U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid
Services (CMS) to provide certain services; and

 

WHEREAS,
the Prime Contract contemplates that the Client will issue specific scopes of Work to Contractor in the form of Orders for
Supplies or Services issued under the Prime Contract under a Firm Fixed Price (“FFP”), Time and Materials (“T&M”)
and/or Cost Plus Fixed Fee (“CPFF”) basis (“Prime Contract Task Orders”); and

 

WHEREAS,
the Client has issued Prime Contract Task Order No. HHSM-500-T0008, “National Implementation of the Medicare Fee-For-Service
CAHPS Survey Data Collection and Data File Preparation” (the “Task Order”), pursuant to which Contractor
is required to perform a certain scope of work defined therein for the Center for Medicare & Medicaid Services (CMS) (the
“Client”); and

 

WHEREAS,
pertinent portions of the Prime Contract and the Task Order are attached hereto as Exhibit A and Exhibit B, respectively,
which are incorporated in their entirety as if fully and correctly set forth herein; and

 

WHEREAS,
the Contractor and Subcontractor desire to enter into this Subcontract whereby the Contractor shall engage Subcontractor to
undertake all or a portion of the work described in the Task Order, and to set forth the terms and conditions of agreement between
them; and

 

NOW
THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby confirmed, the Contractor and
Subcontractor hereto agree as follows:

 

 1. The Contractor and Subcontractor acknowledge that the Recitals above are an integral part of this Subcontract, and agree to be bound by the terms thereof.

 

    	IMPAQ International, LLC	Page 1	Internal Contract #2537

     

    

 

2.       SCOPE
OF WORK: Subcontractor’s scope of work (“Subcontract Scope of Work”) under this Subcontract is the scope
of work as described in Exhibit C, attached hereto. The Subcontract Scope of Work shall contain the services and work (collectively,
the “Work”) for which Subcontractor is responsible under this Subcontract. Subcontractor assumes towards Contractor
all obligations and responsibilities that Contractor has assumed towards Client under the Prime Contract and the Task Order for
that portion of the Work, including, without limitation, all requirements relating to the quality, quantity and timeliness of
the scope of work to be performed. All Subcontractor performance shall be at the direction of Contractor; however, control by
Contractor over the method of performance shall be limited to quality control and safety measures in accordance with Section 14
of this Subcontract.

 

3.       SUBCONTRACT
PRICE: Subcontractor shall be paid on a firm-fixed-price basis. Contractor agrees to pay Subcontractor for the satisfactory
performance of the Subcontract Scope of Work with Subcontractor charges not to exceed $425,000.00, as determined to be allowable
provided under FAR Part 31, et seq. (the “Total Subcontract Price”), pursuant to the terms and pricing information
provided by Subcontractor (“Subcontractor Pricing Information”), attached hereto as Exhibit D and incorporated
in its entirety as if fully and correctly set forth herein. Subcontractor funding is not transferable between years, even in
the event of a multi year period of performance, or where funds are authorized by year, and shall not roll-over from year to year
unless explicitly authorized by Contractor in writing. The prices specified in Exhibit D, Subcontractor Pricing Information,
will not be increased due to increased labor or materials costs during the term of this Subcontract. Any expenditures in excess
of the stated fixed price are not allowable and will be at the Subcontractor’s own risk.

 

	 	3.1	Current
    Funding Authorized: As of the Effective Date of this Subcontract, the authorized funding for the Subcontract Scope of
    Work required under this Subcontract is in the amount of $425,000.00 (the “Current Funded Subcontract Price”).
    Upon the authorization of additional funding, the Current Funded Subcontract Price may be increased accordingly. At no time
    shall Subcontractor be entitled to payment from Contractor that would cause the aggregate of all payments under this Subcontract
    to exceed the Current Funded Subcontract Price for the current Period of Performance, or the Total Subcontract Price for all
    Option Years or Option Periods.
	 	 	 
	 	3.2	Reserved.

 

4.       PERIOD
OF PERFORMANCE: The period of performance of the Subcontract shall be from the Effective Date of the Agreement through September
29, 2017 unless terminated as provided by Article 8 of this Subcontract. Subcontractor acknowledges that to the extent the Prime
Contract and/or Task Order allows the Client to extend the period of performance of the Task Order for an additional period of
time and the Client extends the Task Order period of performance, Contractor has the right, at its sole option, to extend the
Period of Performance of this Subcontract accordingly, and any such extension shall be effective upon receipt by Subcontractor
of written notice from Contractor. In addition, Contractor and Subcontractor may agree to extend the term of the Subcontract through
the execution of a written agreement, which written agreement shall specify a new completion date for the Subcontract.

 

    	IMPAQ International, LLC	Page 2	Internal Contract #2537

     

    

 

	5.	MODIFICATIONS
                                         AND CHANGES

 

	 	5.1.	Except
    as expressly excepted herein, all modifications, amendments or other changes to this Subcontract shall not be effective or
    binding on the parties unless in writing and signed by duly authorized representatives of both Contractor and Subcontractor,
    and, if required by the Prime Contract, approved by the Client.
	 	 	 
	 	5.2.	From
    time to time, Contractor may issue unilateral modifications to accomplish Contractor purposes of an administrative nature
    to Subcontractor which shall be effective upon receipt by Subcontractor and shall not require the signature of Subcontractor.
	 	 	 
	 	5.3.	If
    the Client issues Contractor a unilateral change under the Task Order that affects Subcontractor’s Scope of Work,
    Contractor may issue Subcontractor a unilateral change order to this Subcontract which shall be effective upon receipt
    by Subcontractor. Any unilateral change order issued by Contractor under this Section 5.3 does not require the signature of
    Subcontractor. Upon receipt of a unilateral change order from Contractor, Subcontractor shall commence performing the changed
    work as described, and, if Subcontractor believes that the change will result in an increase or decrease in the Total or Current
    Funded Subcontract Price or Period of Performance, or otherwise affects any other terms and conditions of this Subcontract,
    then Subcontractor shall submit to Contractor a request for equitable adjustment to the Subcontract no later than five (5)
    days after receipt of the unilateral change order.

 

	6.	INVOICES
    AND PAYMENT

 

	 	6.1.	Subcontractor
    shall submit its payment requests to IMPAQ, Attn: Accounting Dept, at the following email address: ap@impaqint.com.
    Subcontractor shall submit timely, compliant payment requests according to the payment schedule contained in Exhibit D.
    Subcontractor shall submit its payment request to Contractor in a timely manner, but in no event later than the end of
    the month following the month in which the Subcontractor became entitled to request payment. Subcontractor’s failure
    to provide Contractor with an invoice for services more than 2 months past the month in which Subcontractor became entitled
    to submit a payment request, will result in Subcontractor’s forfeiture of any claim for payment for such services or
    any fees or costs in connection with such services, unless the Contractor has acquiesced, in writing, to the late provision
    of an invoice.

 

    	IMPAQ International, LLC	Page 3	Internal Contract #2537

     

    

 

	 	6.2.	Subcontractor’s
    payment requests shall request payment from Contractor only for the work performed by or through Subcontractor through the
    last date of the period covered by the payment request. Preprinted or stamped terms or conditions in Subcontractor invoices
    or forms are void and invalid, and shall not modify, waive, condition or qualify any provision(s) of this Agreement. Partial
    payments will not be made.
	 	 	 
	 	6.3.	Subcontractor
    shall not submit, and Contractor may reject, any payment request that includes a request for payment that would cause the
    total amount paid to Subcontractor to exceed the Current Funded Subcontract Price, or any payment request that does not comply
    with the terms of this Agreement. Payment to Subcontractor for any request for payment is expressly conditioned on the Client
    authorizing sufficient funding such that the total payment to Subcontractor does not exceed the Current Funded Subcontract
    Price. Payment to Subcontractor is further expressly conditioned upon Subcontractor’s compliance with all of the terms
    of this Agreement, including, without limitation, Subcontractor’s timely submission of a compliant invoice, Subcontractor’s
    timely, satisfactory completion of the Work for which payment is requested, and the acceptance of that Work, as well as the
    submission of a Monthly Progress Report, as described in Section 6.7, below.
	 	 	 
	 	6.4.	Subcontractor’s
    invoice will be incorporated into Contractor’s invoice and submitted to the Client. Unless otherwise specified herein,
    Contractor agrees to pay Subcontractor within (a) thirty (30) days after receipt of an invoice that complies with all of the
    requirements of this Subcontract containing allowable, approved costs; or (b) ten (10) days after Contractor receives payment
    from the Client for Contractor’s invoice into which Subcontractor’s invoice was incorporated, whichever is later.
    Subcontractor acknowledges that Client’s payment to Contractor pursuant to the Task Order for the Work performed by
    Subcontractor is an express condition precedent to Contractor’s obligation to pay Subcontractor for work performed under
    the Subcontract, unless the reason for nonpayment by Client to Contractor is solely the fault or negligence of Contractor
    or Contractor’s other subcontractors. Each invoice is subject to the 15% withholding specified by Client on page
    3 of Exhibit B. The amounts withheld shall be retained until the execution and delivery of release by
    the Contractor is provided to Client, and Client remits the withholding.
	 	 	 
	 	6.5.	Final
    Invoice: Subcontractor shall submit a final invoice to Contractor containing all outstanding costs or claims for payment for
    any reason (“Final Invoice”) within sixty (60) days following Subcontractor’s completion of the Subcontract,
    which shall be the date of expiration of the period of performance or the effective date of termination of the Subcontract
    in its entirety for cause or convenience, whichever occurs first. In the event no invoice is submitted within that period,
    the parties agree that the amounts shown on the invoices submitted prior to the termination date of this Subcontract represent
    the total amount to be paid to the Subcontract and no additional amounts will be due or payable. Concurrently, Subcontractor
    shall follow the closeout procedures outlined in Section 18. In Contractor’s sole discretion, Contractor may withhold
    payment of Subcontractor’s Final Invoice until the requirements of Section 18 have been satisfied. Payment to Subcontractor
    pursuant to Subcontractor’s submission of its Final Invoice shall be the final payment made to Subcontractor and Subcontractor
    shall not be permitted to claim or submit for any further payment or adjustments.

 

    	IMPAQ International, LLC	Page 4	Internal Contract #2537

     

    

 

	 	6.6.	On
    each of its payment requests, Subcontractor shall include the Task Order number and/or Subtask Order number (if applicable),
    the billing code (2537) for this project), the deliverable number (if applicable), description, submission date and price.
    Subcontractor shall not vary the rates, fee or hours without Contractor prior approval; doing so without approval shall be
    considered a breach of this Subcontract. Subcontractor’s payment requests shall be based on the Subcontractor Pricing
    Information in Exhibit D, and shall refer to such Subcontractor Pricing Information as required by Contractor in
    order to allow Contractor to identify the costs requested by Subcontractor. Contractor’s payment to Subcontractor on
    an improper invoice, inconsistent with the Subcontractor’s stated rates, hours, or other pricing information shall not
    operate as a waiver of the requirements of this Section 6.6, in accordance with Section 19.8, and Contractor, in its sole
    discretion, may take whatever actions it deems necessary to recoup any improperly paid costs based on incorrect invoices,
    regardless of when discovered.
	 	 	 
	 	6.7.	For
    each of its payment requests, Subcontractor shall provide all supporting documentation required by this Subcontract, the Prime
    Contract, the Task Order, the Contractor and the Client.
	 	 	 
	 	6.8.	At
    the same time that Subcontractor submits its payment request, Subcontractor shall submit a Monthly Progress Report to Contractor
    using the attached Exhibit E, Monthly Progress Report template. Subcontractor shall submit the Monthly Progress Report
    with its invoice to the Accounting Department at ap@impaqint.com. Subcontractor acknowledges that the failure to submit
    a Monthly Progress Report with its invoice may delay or bar approval of the invoice, which will toll the payment time period
    set forth in 6.4.
	 	 	 
	 	6.9.	When
    submitting a payment request, Subcontractor shall determine whether the amount previously invoiced to Contractor plus the
    amount to be invoiced for work to be performed in the following sixty (60) days will result in Subcontractor requesting payment
    for greater than seventy-five percent (75%) of the Current Funded Subcontract Price. If Subcontractor determines that the
    amount previously invoiced plus the expected amount to be invoiced for work to be performed in the following sixty (60) days
    will exceed this amount, then Subcontractor shall provide Contractor with written notice to the contact provided in Section
    19.16, below, and to AP@impaqint.com, stating as such as part of the payment request. Subcontractor shall further provide
    written notice to Contractor within ten (10) business days when it determines that seventy-five percent (75%) of the Current
    Funded Subcontract Price has been invoiced.

 

    	IMPAQ International, LLC	Page 5	Internal Contract #2537

     

    

 

	 	6.10.	Contractor
    may set-off any claims Contractor may have against Subcontractor against amounts payable to Subcontractor under this Subcontract.
    This provision is not intended to, and shall not affect the Subcontractor’s sole right and obligation to determine the
    method of payment for its own employees.
	 	 	 
	 	6.11.	Subcontractor’s
    acceptance of final payment under the Subcontract shall constitute Subcontractor’s full and final release of all claims,
    whether known or unknown, against Contractor which are in any way related to this Subcontract.
	 	 	 
	 	6.12.	Reserved.
	 	 	 
	 	6.13.	Reserved.

 

 7.           INDEMNIFICATION: To the fullest extent permitted by law, the Subcontractor shall indemnify and hold harmless Contractor, Contractor’s subsidiaries, parent companies and/or affiliates, Client, and agents, officers and employees of any of them, from and against all claims, suits, damages, losses and expenses, including but not limited to attorneys’ fees, (“Loss”) arising out of or resulting from Subcontractor’s acts or omissions, except to the extent that such Loss was caused by the negligence or willful misconduct of Contractor. Subcontractor shall further indemnify and hold harmless Contractor, Contractor’s subsidiaries, parent companies and/or affiliates, Client, and agents, officers and employees of any of them, from and against all claims, suits, damages, losses and expenses, including but not limited to attorneys’ fees, arising out of, resulting to, or related to any employment claims against Contractor by Subcontractor’s employees, however alleged.

 

	8.	TERMINATION:

 

	 	8.1.	Contractor
    Termination for Cause: In the event that Subcontractor materially breaches and defaults under this Subcontract or otherwise
    fails to make progress or otherwise takes action so as to endanger the timely and satisfactory completion of the services
    defined in this Subcontract or the Task Order, Contractor may terminate the Subcontract, in whole or in part, for default
    after providing Subcontractor with a cure notice providing Subcontractor ten (10) days to cure the default or breach. If Subcontractor
    fails to fully cure the breach or default within the aforementioned ten (10) day cure period, Contractor may terminate the
    Subcontract, in whole or in part, by written Termination Notice to Subcontractor. Upon issuance of the Termination Notice,
    Subcontractor shall stop all work immediately, and within ten (10) days of such receipt, deliver to Contractor any and all
    finished and unfinished work product along with any information or resources provided to Subcontractor by the Client or Contractor.
    In the event of a Termination for Cause, Subcontractor shall not be entitled to receive any further payments until the Work
    is completed. If, after the Work is completed, it is determined that the amount owed to Subcontractor under the Subcontract
    for Work satisfactorily completed and accepted prior to termination is greater than the total cost to Contractor to complete
    the Work, such excess amount shall be paid to Subcontractor. If the cost to complete the Work plus the amount previously paid
    to Subcontractor is greater than the Current Funded Subcontract Price, then Subcontractor shall pay Contractor such excess
    amount within five (5) days of receiving a demand from Contractor for such costs. If a termination for cause is later determined
    to be improper by a court of competent jurisdiction, then such termination shall be deemed a termination for convenience pursuant
    to this Article 8. In the event that a portion of the Subcontract is terminated for cause, Subcontractor shall continue to
    diligently perform any other Work under the Subcontract.

 

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	 	8.2.	Contractor
    Termination for Convenience: Contractor may at any time and for any reason whatsoever terminate this Subcontract, or any
    part thereof, at Contractor’s sole convenience and discretion. Such termination for convenience shall be by service
    of written notice to Subcontractor. Upon receipt of such notice, Subcontractor shall, unless the notice directs otherwise,
    immediately discontinue the Work in connection with the terminated Subcontract, or the terminated portion thereof. Upon a
    termination for convenience, Subcontractor shall be paid for the satisfactory Work performed prior to the termination for
    convenience, and Subcontractor will not be entitled to, and hereby waives all claims to payment, including, but not limited
    to, any profits or overhead, related to Work not performed.
	 	 	 
	 	8.3.	Client
    Termination for Cause: If the Client terminates the Prime Contract or the Task Order for default, then the Subcontract
    issued pursuant to that Prime Contract Task Order will be similarly terminated for default upon Subcontractor’s receipt
    of Contractor’s written notice of default termination by the Client. Subcontractor is bound to the procedures and obligations
    regarding Default Termination in the Prime Contract.
	 	 	 
	 	8.4.	Client
    Termination for Convenience: If the Client terminates the Prime Contract or the Task Order for convenience, then the Subcontract
    issued pursuant to the Task Order will be similarly terminated for convenience upon Subcontractor’s receipt of Contractor’s
    written notice of convenience termination by the Client. Subcontractor is bound to the procedures and obligations regarding
    Client Convenience Termination in the Prime Contract.

 

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	 	8.5.	Stop
    Work Orders: Notwithstanding any other provisions of this Subcontract, a stop work order which relates to the Subcontractor’s
    Work, may, by issuance of written notice to Subcontractor, suspend all or any portion of the Work. Upon receipt of such written
    notice from Contractor, Subcontractor shall immediately cease all work as directed by Contractor. Subcontractor shall promptly
    resume all Work upon receipt of notice from Contractor that the stop work order has been lifted. Subcontractor shall make
    every effort to minimize all costs associated with stopping or resuming work. Subcontractor may not claim payment for any
    work performed during the stop work period.

 

	9.	WORK
                                         PRODUCT, OWNERSHIP AND USE OF INFORMATION:

 

	 	9.1.	All
    Work Product developed by Subcontractor, and all materials, information and data provided to Subcontractor, as part of its
    work under this Subcontract, shall be used by Subcontractor solely for the purposes of performing under the Prime Contract,
    the Task Order and/or this Subcontract. “Work Product” means all information, ideas, materials, data, reports,
    software and deliverables developed by Subcontractor in the performance of this Subcontract, in whatever stage of completion,
    including without limitation, advertisements, background and interim documents, computer programs, databases, designs, diagrams,
    discoveries, documents, drawings, conclusions, films, findings, formulae, improvements, inventions, manuals, methods, models,
    notes, pamphlets, plans, processes, recommendations, reports, surveys, software, sound reproductions, source code, studies,
    tapes, and techniques, as well as all materials necessary or related to the development, operation, and maintenance of any
    tools (soft, electronic tools or hard copy tools).
	 	 	 
	 	9.2.	All
    Work Product shall be an original work of Subcontractor and shall not infringe on any patent, copyright, trademark, trade
    secret or any other proprietary rights of any third party.
	 	 	 
	 	9.3.	All
    Work Product and all materials, information and data provided to Subcontractor as part of its Work under this Subcontract
    shall be and/or remain the sole property of Contractor and/or the Client and shall be returned to Contractor at any time upon
    Contractor’s request, or at the conclusion of Subcontractor’s services under this Agreement, whichever is earlier,
    and Subcontractor hereby expressly waives any right or interest it may have therein.
	 	 	 
	 	9.4.	Contractor
    and Subcontractor agree that all data and Work Products produced pursuant to this Subcontract shall be considered work made
    for hire under the U.S. Copyright Act, 17 U.S.C. §101 et seq., and shall be owned by Contractor. If for any reason the
    Work Product would not be considered a work made for hire under applicable law, Subcontractor assigns and transfers to Contractor
    the entire right, title and interest in and to all rights in the Work Product and any registrations and copyright applications
    relating thereto and any renewals and extensions thereof.

 

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	 	9.5.	Subcontractor
    shall execute all documents and perform such other proper acts as Contractor or Client may deem necessary for data and information
    required to be provided to Subcontractor or to secure for Contractor the rights pursuant to this section.
	 	 	 
	 	9.6.	Subcontractor
    represents and warrants that all of the Work Product, findings and recommendations disclosed and provided to Contractor during
    the performance and term of this Subcontract may lawfully be disclosed by Subcontractor and do not infringe on any rights
    of third parties.

 

	10.	CONFIDENTIAL
                                         AND/OR PROPRIETARY INFORMATION:

 

	 	10.1.	Subcontractor
    and Contractor acknowledge that confidential and/or proprietary information (“Confidential Information”) may be
    exchanged and disclosed between the parties pursuant to this Subcontract. Each Party may be a “Disclosing Party”
    and a “Receiving Party” under this Agreement.
	 	 	 
	 	10.2.	“Confidential
    Information” is defined as information, ideas, and data originated by, peculiar to, or in the possession of the Disclosing
    Party, and includes, but is not limited to, information, ideas, products and product development information, methodologies,
    processes, operations, research, writings, data, financial information and statements, financing documents, trade secrets,
    copyrights, computer software, documentation, specifications, systems, system architectures, hardware, concepts, designs,
    know-how, configurations, schedules, costs, previous proposal responses, solicitation response strategies, proposal preparation
    techniques, pricing policies, performance features, techniques, copyrighted matter, patentable and patented inventions, plans,
    methods, drawings, data, formulae, algorithms, tables, calculations, documents or other paperwork, computer program narratives,
    flow charts, source and object codes, business, sales and marketing plans and strategies, technical solutions to client requirements,
    dealings, arrangements, objectives, security protocol, customer data, business plans and development information and opportunities,
    locations and prospect and customer lists and information, and any other information that should reasonably be understood
    as confidential and/or proprietary relative to all discussions and information concerning the Prime Contract, Task Order,
    or Work under this Subcontract, in whatever form transmitted. The terms of this Agreement shall also be considered Confidential
    Information.

 

Any
and all information disclosed by Contractor to Subcontractor belonging to or originating with the Client shall be treated as Confidential
Information of the Contractor, without the requirement to mark such information as confidential or proprietary, and such information
shall be subject to the same restrictions and protections from unauthorized use and disclosure afforded any other Confidential
Information disclosed hereunder.

 

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Any
and all information belonging to or originating with a third party, including, without limitation, that of any other partner on
this Project, disclosed to Subcontractor by Contractor, or disclosed by that third party directly to Subcontractor and pertaining
to this Project, shall also be considered Confidential Information of the Contractor and subject to the same restrictions and
protections from unauthorized use and disclosure afforded any other Confidential Information under this Agreement, regardless
of how disclosed. If such Confidential Information is disclosed directly to Subcontractor by the third party, there shall be no
requirement to mark such information as confidential or proprietary.

 

	 	10.3.	The
    Disclosing Party agrees to clearly label at the time of disclosure any written or tangible material that it considers Confidential
    Information, and to identify Confidential Information disclosed orally or visually as Confidential Information contemporaneous
    with disclosure. However, the failure to mark such information as “Confidential Information” shall not absolve
    the Receiving Party of its obligations with respect to Confidential Information under this Subcontract if such information
    should reasonably be understood as Confidential Information under this Subcontract or pursuant to industry standards.
	 	 	 
	 	10.4.	Each
    Party agrees that it will protect the other Party’s Confidential Information in the same manner as it protects its own
    Confidential Information, but in no event shall a Party exercise less than reasonable care, and that disclosure of Confidential
    Information within a Party’s organization shall be restricted to those individuals who are directly participating in
    the performance of this Subcontract and who are required to review the Confidential Information in order to perform their
    duties under this Subcontract. Contractor and Subcontractor further agree that the Disclosing Party’s Confidential Information
    shall not be used by the Receiving Party for any reason other than to effect the purposes of this Agreement. Contractor and
    Subcontractor agree not to reproduce Confidential Information except as required for their performance under this Subcontract,
    and not to disclose, sell, convey or otherwise divulge such Confidential Information to any third party either during or subsequent
    to the Period of Performance of this Subcontract.
	 	 	 
	 	10.5.	Any
    Confidential Information, materials or documents which is furnished to the Receiving Party by the Disclosing Party shall remain
    the property of the Disclosing Party and shall be promptly returned, accompanied by all copies of such documentation and materials
    derived from such materials or documents, at the direction of the Disclosing Party, or destroyed, with ten (10) days after
    receipt by the Receiving Party of a written notice by Disclosing Party requesting such return or destruction. Upon such request,
    all analyses, compilations, studies or other documents containing or reflecting the Receiving Party’s use of the Confidential
    Information will be destroyed by the Receiving Party, and such destruction confirmed to the Disclosing Party in writing.

 

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	 	10.6.	The
    parties shall not be liable for disclosure of Confidential Information that:

 

a)       was
at the time of receipt otherwise known to the Receiving Party, as shown by the Receiving Party, and is known without restriction
of any kind; or

b)       has
been published or is otherwise within the public domain or is otherwise generally known to the public at the time of its disclosure,
except where such information has been published or become a part of the public domain as a result of being disclosed pursuant
to a federal or state government requirement or solicitation where reasonable steps have been taken by the Party disclosing such
information to keep such information confidential where possible; or

c)       is
disclosed with the prior written approval of the other Party, if that Party has the right to consent to such disclosure; or

d)       is
independently developed without use of the other Party’s Confidential Information; or

e)       is
required to be disclosed by operation of law, or by order of a court of competent jurisdiction, provided the other Party has first
been notified in writing of such disclosure and has been provided an opportunity to take appropriate action to protect their legal
interest in the Confidential Information.

 

	 	10.7.	Each
    Party represents that it has the right to disclose the Confidential Information that it is disclosing to the other Party.
    No right or obligation with respect to the Confidential Information, specifically, other than those expressly enumerated herein
    shall be created or implied by the fact that Confidential Information has been disclosed pursuant to this Subcontract or by
    the fact of the parties entering into this Subcontract. This Subcontract shall not alter any ownership rights with respect
    to Confidential Information, nor shall it be read to grant any license to any Confidential Information, trade secret, trademark,
    copyright or patent beyond the specific use expressly authorized by this Subcontract or as necessary for this Project, or
    as required by the Prime Contract and/or Task Order.
	 	 	 
	 	10.8.	The
    terms and conditions of this Article 10 shall explicitly survive the termination of this Subcontract and shall remain in effect
    for five (5) years thereafter.

 

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	11.	ACCESS
                                         TO DATA AND INFORMATION TECHNOLOGY SYSTEMS.

 

	 	11.1.	Contractor
    may provide Subcontractor with access to Contractor or Client owned or licensed data (collectively, “Data”) as
    well as Information Technology (IT) and communication systems, servers, platforms, and applications (collectively, “Systems”).
    Subcontractor agrees that the following actions or attempted actions related to these Data and Systems are prohibited: the
    unauthorized access, use, uploading to, downloading from, changing, circumventing, modifying, or deleting of Data and/or Systems,
    denying or granting third party access to these Data and/or Systems, and using Contractor and Client resources for the same.
    Contractor may in its sole discretion restrict Subcontractor’s access to these Systems and/or Data.
	 	 	 
	 	11.2.	Subcontractor
    further agrees to:

 

	 	11.2.1.	Satisfactorily
    complete any and all Contractor and/or Client required training courses and obtain any and all required certifications and
    credentials in order to obtain access to Data and Systems;
	 	 	 
	 	11.2.2.	Sign
    and return any and all acknowledgements and/or agreements that may be required by Contractor and/or Client in order to obtain
    access to Data and/or Systems;
	 	 	 
	 	11.2.3.	Adhere
    to and abide by any and all Contractor and/or Client required rules of behavior, policies, processes, and procedures for accessing,
    labeling, using, protecting, storing, and handling Data and Systems; and
	 	 	 
	 	11.2.4.	Abide
    by and adhere to all applicable contract terms, laws and regulations with respect to the Data and Systems.

 

	 	11.3.	If
    Subcontractor has access to Personally Identifiable Information (“PII”) or Protected Health Information (“PHI”),
    including beneficiary or recipient records, as those terms are defined by the Health Insurance Portability and Accountability
    Act of 1996 (“HIPAA”) in any way under this Subcontract, Subcontractor agrees to protect such information as required
    by the Freedom of Information Act (“FOIA”), the Privacy Act of 1974, the Alcohol, Drug Abuse and Mental Health
    Administration Act, HIPAA, Public Law 104-191 as amended by the Health Information Technology for Economic and Clinical Health
    (HITECH) Act, the final regulations to such Acts that the U.S. Department of Health and Human Services (“HHS”)
    has promulgated and set forth in 45 CFR Parts 160, 162, and 164 (collectively, the “HIPAA Rules”), 42 CFR Part
    431, Subpart F, and Title 10 U.S.C.§1102, as well as any additional laws or regulations promulgated by the Federal Government
    or relevant State Governments. In general, beneficiary records must be protected, in terms of privacy and security, during
    use, transmission, storage, destruction and handling. Any unauthorized disclosure of such information or records must be reported
    immediately, and no later than within one business day, to Contractor.

 

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	 	11.4.	Subcontractor
    also expressly agrees to abide by the Business Associates provisions flowed down through the Prime Contract flowdown, attached
    hereto as Exhibit A and/or the Task Order flowdown, attached hereto as Exhibit B, if any. Any questions
    concerning the use, protection, release and handling of data, information, or Systems, whether or not involving Contractor
    or Client Data and/or Systems, shall be referred to Contractor for direction.

 

	12.	PERSONNEL
                                         AND LICENSING:

 

	 	12.1.	Warrant
    of Personnel: Subcontractor warrants that it and all of its employees to be assigned to perform work under this Subcontract
    are not presently debarred or suspended or proposed for suspension or debarment by any federal or state government agency.
    Subcontractor further warrants that it has or shall obtain prior to performing the pertinent scope of Work, all licenses,
    certifications, permits, approvals, inspections and other authorizations required to perform the Work. Subcontractor shall
    obtain all such licenses, certifications, permits, approvals, inspections and other authorizations at its own expense, and
    such expense shall not be considered an allowable cost under the Subcontract unless explicitly agreed to by Contractor. Subcontractor
    further warrants that each of the personnel assigned by Subcontractor to perform under this Subcontract (i) possesses the
    necessary license(s), training, experience and qualifications to perform the duties to which he/she is assigned, and maintains
    such license(s), training, experience and qualifications throughout the Period of Performance, and (ii) is a citizen of the
    United States of America, if required by the terms of the Prime Contract and/or the Task Order, or, if not a United States
    citizen, has and will have at all times during the Period of Performance a valid and legal work status under the regulations
    of the United States Immigration and Naturalization Service.
	 	 	 
	 	12.2.	Background
    Investigations: Subcontractor is solely responsible for performing, or causing to be performed, all background investigations
    required by the Prime Contract and/or the Task Order of personnel performing work under Subcontractor’s
    Scope of Work, including, but not limited to, license and education verification, criminal background checks, OIG and/or
    GAO exclusion database checks. Subcontractor shall bear the cost of any such background investigations, including the cost
    of any additional information or investigations required during the Period of Performance.
	 	 	 
	 	12.3.	Removal
    of Personnel for Cause: Contractor may require Subcontractor to remove any individual assigned by Subcontractor to perform
    under this Subcontract at its sole discretion, which shall be reasonably exercised. Upon receipt of written notification from
    Contractor requiring Subcontractor to remove an individual from performing under this Subcontract, the identified individual
    shall cease work immediately and shall not be permitted to return to work on the scope of work pursuant to this Subcontract
    without written authorization from Contractor. Subcontractor shall identify for Contractor’s approval replacement personnel
    for any removed personnel within ten (10) calendar days of such removal.

 

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	 	12.4.	Reserved.

 

	 	12.4.1.	Reserved.
	 	 	 
	 	12.4.2.	Reserved.

 

	 	12.5.	Reserved.
	 	 	 
	 	12.6.	Equal
    Opportunity: Contractor and Subcontractor
    shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit
    discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities,
    and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover,
    these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance
    in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
    (Text appears in bold as required by the Office of Federal Contract Compliance Programs
    (OFCCP).)
	 	 	 
	 	12.7.	This
    Subcontract is subject to the Federal Funding and Accountability Transparency Act (FFATA). Subcontractor hereby agrees to
    furnish certain information to the Contractor in order for the Contractor to complete its reporting requirements. The Federal
    Funding and Accountability Transparency Act Reporting Form is attached hereto as Exhibit G. Subcontractor shall complete
    this form and return the completed form to Contractor no later than ten (10) days after the full-execution of this Subcontract.

 

	 	12.7.1.	Subcontractor
    hereby certifies that it has a Dun & Bradstreet Data Universal Numbering System (DUNS) number and is registered in the
    System of Award Management (SAM).

 

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	13.	COMMUNICATIONS:

 

	 	13.1	Subcontractor
    shall communicate only with Contractor and shall not, without prior written consent of Contractor, direct any communications
    to the Client regarding the scope of work or terms and conditions of this Subcontract, the Task Order and/or the Prime Contract.
    Subcontractor may attend meetings between Contractor and Client only when specifically requested by Contractor. Furthermore,
    Subcontractor shall not act in any way so as to interfere with or impede the contractual relationship between Contractor and
    Client, including, but not limited to, communicating with Client concerning its relationship with Contractor or any conversations
    with Contractor, any modification, expansion, cancellation or renewals of the Prime Contract, the Task Order or this Subcontract.
    Under no circumstances will Subcontractor act upon directions given to it by representatives of Client. If Subcontractor receives
    any direction or communication from a representative of Client, Subcontractor will notify Contractor as soon as possible and
    obtain written authorization from Contractor before taking any action based upon Client’s communication or direction.
    Contractor will not be liable for the cost of work done by Subcontractor without written authorization by Contractor.
	 	 	 
	 	13.2	Subcontractor
    Responsiveness: Subcontractor shall respond to all Contractor written notices, requests or communications in a timely
    manner. Subcontractor shall provide a written response to Contractor reasonably soon after its receipt of Contractor’s
    request, depending on the circumstances, but in no event later than three (3) business days. Such response shall reasonably
    address the details of Contractor’s communication.
	 	 	 
	 	13.3	Publicity:
    Subcontractor shall not issue a news release, public announcement, advertisement or similar form of publicity about its
    role in the Project (collectively, “Public Statement”) or use Contractor’s logo without express written
    approval from Contractor, and Client if necessary and appropriate. Contractor approval for Subcontractor’s Public Statement
    shall not be unreasonably withheld, provided that: (1) Subcontractor appropriately identifies Contractor as the Prime Contractor
    on this Project; (2) in advance of issuing the Public Statement, Subcontractor gives Contractor a reasonable opportunity to
    review and approve Subcontractor’s proposed Public Statement; (3) Subcontractor does not reference, describe, or include
    any confidential or Confidential information, or intellectual property, belonging to Contractor or to Client; and (4) Public
    Statements are permitted by the Client.

 

	14.	TECHNICAL
                                         DIRECTION:

 

	 	14.1.	Subcontractor’s
    performance of the Work under this Subcontract shall be subject to the technical direction of Contractor’s Project Director,
    or the Project Director’s designee. Such technical direction may include, but is not limited to:

 

	 	14.1.1.	Prescribing
    and directing Subcontractor performance in accordance with the details of the Subcontract Scope of Work;

 

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	 	14.1.2.	Monitoring
    timeliness and technical progress and performing technical evaluation of performance;
	 	 	 
	 	14.1.3.	Performing
    quality control, technical inspection and acceptance of Work, services, and deliverables;
	 	 	 
	 	14.1.4.	Interpreting
    the Subcontract Scope of Work and assisting the Subcontractor in the resolution of technical problems encountered during performance.

 

	 	14.2.	The
    Project Director shall be responsible for inspecting and determining the acceptability of all products to be delivered under
    this Subcontract. Contractor shall have the right to inspect all materials and workmanship at any time. All Work under the
    Subcontract is subject to final acceptance by the Project Director.
	 	 	 
	 	14.3.	The
    Project Director does not have authority to and may not issue any direction which: changes the terms of the Subcontract Scope
    of Work; in any manner causes an increase in the Total or Current Funded Subcontract Price or the Subcontractor Pricing Information;
    changes the Subcontract Period of Performance; or changes any of the terms, conditions, or specifications of the Subcontract
    without approval of Legal Director.
	 	 	 
	 	14.4.	If
    the Subcontractor at any time believes that any technical direction constitutes a change in, or is outside the scope of the
    Subcontractor Scope of Work, or will prevent the completion of the Subcontractor Scope of Work in accordance with the terms
    of this Subcontract, Subcontractor shall seek immediate clarification in writing from Contractor detailing the reasons for
    any such belief. Subcontractor shall not proceed with any such work unless directed to do so by the Contractor. If Contractor
    issues Subcontractor a unilateral change order, Subcontractor may apply for equitable adjustment per Section 5, above.
	 	 	 
	 	14.5.	If
    the Subcontractor at any time believes that it will incur costs different from those set forth in the Subcontractor Pricing
    Information, attached hereto as Exhibit D, and/or as set forth in the Subcontract Scope of Work, attached hereto as
    Exhibit C, Subcontractor will notify Contractor prior to incurrence of those costs and will obtain express, written
    permission from the Contractor to proceed.
	 	 	 
	 	14.6.	Subcontractor
    agrees to and accepts sole responsibility for taking any corrective measures required for insufficient Work, including, without
    limitation, correcting the Work, training, corrective action, and any discipline or actions relating to its own employees.

 

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	15.	AUDIT:
    Subcontractor shall, at all times during the term of this Subcontract and for a period that extends beyond the term of
    the Subcontract for five (5) years following the expiration or termination of this Subcontract, or for such longer period
    as the Prime Contract and/or Task Order, attached hereto as Exhibits A and B, respectively, may
    require, whichever is longer, maintain all records pertaining to this Subcontract, together with any supporting or underlying
    documents and materials. The Subcontractor shall, at a reasonable time requested by Contactor, whether during or after completion
    of this Subcontract and at Subcontractor’s own expense, make such records available for inspection and audit (including
    copies and extracts of records as required) by Contractor. Such records shall be made available to Contractor during normal
    business hours at the Subcontractor’s office or place of business, provided Subcontractor has been given a five (5)
    day prior, written notice. In the event that no such location is available, then the financial records, together with the
    supporting or underlying documents and records, shall be made available for audit at a time and location that is convenient
    for both parties. Subcontractor shall ensure Contractor has these rights with Subcontractor’s employees, agents, assigns,
    successors, and sub-Subcontractors, and the obligations of these rights shall be explicitly included in any subcontracts or
    agreements formed between the Subcontractor and any sub-Subcontractors to the extent that those subcontracts or agreements
    relate to fulfillment of the Subcontractor’s obligations to CONTRACTOR. Costs of any audits conducted under the authority
    of this right to audit by Contractor and not addressed elsewhere will be borne by Contractor unless certain exemption criteria
    are met. If the audit discovers substantive findings related to fraud, misrepresentation, or non-performance, Contractor may
    recoup the costs of the audit work from the Subcontractor; provided, that the parties recognize that this shall not be the
    exclusive remedy for any such finding. Any adjustments and/or payments that must be made as a result of any such audit or
    inspection of the Subcontractor’s invoices and/or records shall be made within a reasonable amount of time (not to exceed
    90 days) from presentation of Contractor’s findings to Subcontractor.

 

	16.	DISPUTES:

 

	 	16.1.	Disputes
    Solely Between Contractor and Subcontractor: Any claim, controversy or dispute solely between Contractor and Subcontractor
    arising out of or related to this Subcontract shall be resolved exclusively in the courts of the State of Maryland or the
    United States District Court for the District of Maryland, or, in the alternative, through an Alternative Dispute Resolution
    procedure agreed to by both parties. Notwithstanding the foregoing, before filing in a court of competent jurisdiction or
    pursuing any other means of resolution in law, the Parties shall endeavor to resolve all disputes through informal means.
    Any claim, controversy, or dispute arising out of or relating to this Subcontract, including the threatened, alleged, or actual
    breach of this Subcontract by either Party, which is not disposed of by mutual agreement within a period of thirty (30) days
    after one Party has provided written notice of the claim, controversy, or dispute to the other, shall be subject to executive
    level review by each Party. Each Party shall appoint an executive level officer to meet for the purpose of endeavoring to
    resolve such dispute. If this review process is not successful within a reasonable period of time, not to exceed ninety (90)
    days from a Party’s receipt of a written notice of claim from the other Party, then, if the Parties agree on Arbitration,
    the dispute shall be resolved by an Alternative Dispute Resolution held in the MD, DC, or Northern VA area. If the Parties
    do not agree on Arbitration, the dispute may be resolved by filing in a court of competent jurisdiction in the State of Maryland.
    The Parties agree to be subject to the exclusive jurisdiction of the courts of the State of Maryland in actions that may arise
    under this Subcontract. This Section shall not be read as to preclude any remedies available to either Party in equity for
    a breach or threatened breach of Section 10.

 

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	 	16.2.	Disputes
    Under the Prime Contract or Task Order: Unless otherwise indicated in the Prime Contract or Task Order, the Disputes
    Clause of the Federal Acquisition Regulations (“FAR”) § 52.233-1, Disputes, shall govern all disputes between
    Subcontractor and Contractor relating to any Client decisions, direction or other action that affects this Subcontract and/or
    the Subcontractor (“Dispute”). In the case such a Dispute arises, the following procedures and limitations shall
    apply:

 

	 	16.2.1.	Subcontractor
    will prepare the necessary documentation in order to allow the Dispute to be submitted to the Client, as required by the Federal
    Acquisition Regulations, including all necessary certifications. To the extent that Contractor is required by the Contract
    Disputes Act or otherwise to provide a certification as to a Subcontractor Dispute, Subcontractor shall make available to
    Contractor all required documentation necessary to allow Contractor to execute the required certification.
	 	 	 
	 	16.2.2.	Contractor
    will submit the Dispute to the Client’s Contracting Officer under the Prime Contract or the Task Order, as applicable.
    Contractor will forward to Subcontractor the Contracting Officer’s Final Decision (“COFD”) within fifteen
    (15) days of receipt by Contractor. The COFD will be final and binding upon Subcontractor unless appealed pursuant to the
    Disputes Clause of the Prime Contract, and the decision whether to appeal shall be determined by Contractor at its sole discretion.
	 	 	 
	 	16.2.3.	Contractor
    will notify Subcontractor of its decision whether to appeal a COFD relating to a Subcontractor Dispute within twenty (20)
    days of Contractor’s receipt of the COFD. If Contractor decides to appeal a COFD relating to a Subcontractor Dispute,
    Subcontractor will provide Contractor all reasonable assistance and documentation in pursuing such an appeal, and Subcontractor
    shall be responsible for all costs and expenses incurred by Contractor in sponsoring such appeal.

 

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	 	16.3.	Unless
    directed or permitted by Contractor or Client to do so, it shall be a material breach of this Subcontract for Subcontractor
    to stop work in the event of a Dispute, except in the event that Contractor has materially breached this Subcontract and such
    breach has not been cured within thirty (30) days after Subcontractor’s provision of written notice to Contractor of
    the breach. Such notice shall contain a detailed description of the breach and documented support of Subcontractor’s
    contention.

 

 17. CONFLICT OF INTEREST: A “Conflict of Interest” may exist whenever there are circumstances that may bias a Subcontractor’s judgment, give rise to an unfair competitive advantage, or impair objectivity. Without limitation, such circumstances may exist when a Subcontractor obtains Confidential information from a government official without proper authorization, has access to source selection information, or where there are any current or prior relationships or activities between the Subcontractor, its officers and employees, and any other entity, or that entity’s officers and employees, which may create a financial, non objective, or personal or imputed interest, on the part of Subcontractor, relative to this Subcontract. The term “Conflict of Interest” includes all circumstances that have the appearance of, the potential to, or may actually render Subcontractor unable to provide the Contractor or Client with objective, impartial, and unimpaired assistance, products, service, or advice when performing under this Subcontract.

 

	 	17.1.	No
    Existing Conflicts: Subcontractor represents and warrants that to the best of its knowledge and belief, no actual, apparent
    or potential Conflicts of Interest, or any circumstances, relationships or activities that may give the appearance of being
    a Conflict of Interest, currently exist.
	 	 	 
	 	17.2.	Conflict
    Avoidance: Subcontractor expressly agrees that, during the term of this Subcontract and any anticipated extensions or
    option periods, if applicable, it shall act so as to avoid any Conflict of Interest or the appearance of a Conflict of Interest,
    with respect to this Subcontract, the Prime Contract and Task Order, and shall not solicit any business or execute any agreements
    with third parties that would create a Conflict of Interest. Thus, as a material obligation hereunder, Subcontractor agrees
    that it will not, during the term of this Agreement, form a relationship that results in an Conflict of Interest.

 

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	 	17.3.	Required
    Disclosure: Subcontractor expressly agrees to promptly and completely disclose to Contractor, in writing, the details
    of any Conflict of Interest or any circumstances that may give rise to or the appearance of being a Conflict of Interest,
    or a potential Conflict of Interest, along with an explanation and a mitigation plan (collectively, “Mitigation Plan”),
    prior to the execution of this Subcontract, and at any time a Conflict of Interest arises or is discovered throughout the
    period of performance of this Subcontract. Subcontractor’s duty to notify Contractor of such Conflicts of Interest and
    provide a detailed Mitigation Plan shall be ongoing. Subcontractor’s Mitigation Plan shall include all relevant facts
    and details regarding the Conflict of Interest and the surrounding circumstances, a description of the actions that the Subcontractor
    has or proposes to take, to avoid, mitigate, or neutralize the Conflict of Interest, and any other such information as may
    be reasonably required by the Contractor or Client in order to adequately evaluate the situation. Contractor, in its sole
    discretion, may work with Subcontractor to mitigate such Conflicts of Interest, where possible, or may terminate this Subcontract,
    in whole or in part, without penalty or any further obligation to Subcontractor, except for those obligations that survive
    termination under Section 17.18, in accordance with Section 8, above.
	 	 	 
	 	17.4.	Contractor
    Discretion: If Contractor discovers that Subcontractor has failed to disclose any Conflicts of Interest either prior to
    the execution of this Subcontract or throughout the life of the Subcontract, or has acted in a manner so as to create a Conflict
    of Interest, Contractor may terminate this Subcontract for cause in accordance with Section 8.1, above, without being required
    to observe any otherwise applicable “cure” period and may pursue any remedies Contractor may have at law or in
    equity.

 

 18. CLOSEOUT: Upon completion of the Subcontract, whether by the expiration of the period of performance, as extended pursuant to Article 4 above, or by termination of the Subcontract for cause or convenience, Subcontractor shall return to Contractor with all deliverables and Work Product created under the Subcontract, all documents and property relating to the Subcontract, the Prime Contract and/or the Task Order, including, but not limited to, all hardware, software, data, written materials, recorded material, and all copies, abstracts or summaries of such information. If requested by Contractor, Subcontractor will execute required closeout documents at the conclusion of this Subcontract and shall submit a final invoice as required by Section 6, above.

 

	19.	MISCELLANEOUS:

 

	 	19.1.	Inconsistent
    Terms: To the extent that any provision of this Subcontract is inconsistent with any provision of the Prime Contract
    and/or Task Order, including all incorporated FAR clauses and/or other incorporated clauses, the Subcontract provision
    shall govern and supersede such inconsistent provision of the Prime Contract and/or the Task Order. The pertinent
    portions of the Prime Contract and the Task Order are attached hereto as Exhibit A and Exhibit B,
    respectively, and are incorporated in their entirety as if fully and correctly set forth herein.
	 	 	 
	 	19.2.	Sub-subcontractors
    to be Bound: Subcontractor shall bind all lower-tier subcontractors, suppliers and other third parties with which it contracts
    to perform under the scope of Subcontractor’s Work to the performance obligations that Subcontractor assumes toward
    Contractor. Subcontractor hereby expressly agrees to be primarily liable to Contractor for all acts or omissions of any and
    all of its Subcontractors or Consultants used in the performance of this Subcontract in any way.

 

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	 	19.3.	Assignment:
    Subcontractor will not sell, assign, subcontract, transfer, or set over this Subcontract or any part thereof or interest
    therein, or assign any monies due hereunder, without the written consent of Contractor. Any part of the Work provided for
    herein which may be subcontracted by Subcontractor shall be by written agreement only, upon the same form of agreement as
    this Subcontract, and shall be subject to the approval of the Contractor, which approval shall not be unreasonably withheld.
	 	 	 
	 	19.4.	Entire
    Agreement: This Subcontract constitutes the entire agreement of the parties and all prior representations and communications,
    whether written or oral, are deemed to be merged herein. No modification to this Subcontract shall be binding unless made
    in writing signed by authorized representatives of both parties. No oral statement of any person shall in any manner or degree
    shall modify or otherwise affect the terms of this Subcontract. All Contract Documents, Exhibits, attachments and addenda
    hereto, if any, constitute an integral part of this Subcontract.
	 	 	 
	 	19.5.	Governing
    Law: This Subcontract shall be interpreted in accordance with Federal Government contract law, and, where such law is
    not applicable, with the laws of the State of Maryland without regard to choice of law rules.
	 	 	 
	 	19.6.	Attorneys’
    Fees: In the event suit is brought to enforce or interpret any part of this Subcontract, the prevailing party shall be
    entitled to recover as an element of the costs of suit, and not as damages, reasonable attorneys’ fees to be fixed by
    the Court.
	 	 	 
	 	19.7.	Severability:
    If any provision of this Subcontract is held invalid by a court of competent jurisdiction, such provision shall be deemed
    to be severed from this Subcontract and, to the extent possible, this Subcontract shall continue without effect to the remaining
    provisions.
	 	 	 
	 	19.8.	Waiver:
    It is further agreed that no waiver by either party of any breach of or default under any term or condition in this Subcontract
    shall operate as a subsequent waiver of such term or condition, or of any subsequent breach or default of such term or condition
    or any other term or condition hereof. No waiver of any provision of this Subcontract shall be effective unless made in a
    writing signed by the party against whom such waiver is sought to be enforced.

 

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	 	19.9.	Remedies
    not Exclusive: All rights conferred under this Subcontract or by any other instrument or law will be cumulative and may
    be exercised singularly or concurrently.
	 	 	 
	 	19.10.	Independent
    Contractor: Subcontractor acknowledges that for the purposes of this Subcontract, Subcontractor is an independent contractor
    and shall not be deemed or claim to be an employee of Contractor. In no way shall the terms of this Agreement create a joint
    employment relationship. The responsibility for compliance with labor and employment laws rests with the Subcontractor. Subcontractor
    is solely responsible for all control over its own employees, including, without limitation, hiring and termination of employees,
    supervision and control over employee schedules and work conditions, determination of employee pay rates and method of payment,
    and maintenance of employment records for all employees. The method of payment by Contractor to Subcontractor is not intended
    to, and shall not affect Subcontractor’s duty and discretion to determine the means of paying its own employees. Subcontractor
    assumes exclusive liability for all excises, sales, use or similar taxes applicable to any materials, supplies, equipment
    or tools, which Subcontractor buys, rents, leases, uses or consumes in conjunction with the performance of the this Subcontract.
    In no event shall Contractor be liable for taxes based on Subcontractor’s revenue, net income, payroll or franchise.
	 	 	 
	 	19.11.	Non-Solicitation:
    Contractor and Subcontractor agree not to knowingly solicit for employment the employees of the other party involved in the
    performance of this Subcontract for a period of one year from the termination of the Subcontract. This provision shall not
    preclude employees of either party from independently pursuing employment opportunities with the other party, whether on their
    own or in response to general solicitations, including but not limited to job postings published in newspapers, trade publications/tradeshows
    and/or websites.
	 	 	 
	 	19.12.	Limitation
    on Liability: Except for a breach of Sections 9, 10, or 11, in no event shall either party be liable for any incidental,
    special, or consequential damages whatsoever, including, but not limited to, lost profits or interruption of business damages,
    related to the Work under this Subcontract, regardless of any notice or knowledge of the possibility of such damages. The
    limitations of this Section shall not apply to Section 7, Indemnification.
	 	 	 
	 	19.13.	Liens:
    Subcontractor hereby waives and relinquishes its right to file or record any lien which is in any way related to its Work
    under this Subcontract. Subcontractor further agrees that it will include language in all agreements with subcontractors and/or
    suppliers requiring that such sub-subcontractor and/or supplier waive their lien rights relative to the Work under the Subcontract.

 

    	IMPAQ International, LLC	Page 22	Internal Contract #2537

     

    

 

	 	19.14.	Insurance:
    Subcontractor warrants that it has, or agrees to obtain, within five (5) business days upon execution of this Subcontract,
    insurance in the coverages and amounts specified below for the entire Period of Performance, including all extensions thereof:

 

	 	19.14.1.	Workers’
    Compensation Insurance (including a stop gap endorsement and all states endorsement): $500,000 per accident;
	 	 	 
	 	19.14.2.	Employer’s
    Liability Insurance (which shall not contain an occupational disease exclusion): $500,000 combined single limit per accident
    for bodily injury and property damage;
	 	 	 
	 	19.14.3.	Comprehensive
    General Liability Insurance: $500,000 combined single limit per accident for bodily injury and property damage;
	 	 	 
	 	19.14.4.	Comprehensive
    Automobile Liability Insurance for owned, hired or non-owned vehicles used in performance under this Agreement: $500,000 combined
    single limit per accident for bodily injury and property damage;
	 	 	 
	 	19.14.5.	Professional
    Liability Errors and Omissions Insurance: $1,000,000 combined single limit per accident for bodily injury and death; $1,000,000
    annually, in the aggregate, under a combined single limit.
	 	 	 
	 	19.14.6.	Cyber
    Liability Insurance: $1,000,000 per claim.

 

Subcontractor
further agrees to provide Contractor with a certificate of insurance, evidencing Subcontractor’s coverage, within ten (10)
business days upon execution of this Subcontract and at any time upon request from Contractor. Such certificate shall name Contractor
as an additional insured.

 

	 	19.15.	Compliance
    with Laws: Subcontractor agrees that in performing under this Subcontract, Subcontractor and all Subcontractor personnel
    will comply with all applicable laws, rules, and regulations now or hereafter in effect in all jurisdictions where Subcontractor
    is to perform the Services or where Contractor or Client is to receive the Services, including without limitation, all laws,
    rules and regulations contained in the Prime Contract Flowdowns and Task Order Flowdowns, attached hereto as
    Exhibits A and B, respectively. Subcontractor shall further comply with all applicable federal and state law
    and regulations, and international requirements.
	 	 	 
	 	19.16.	Notices:
    Any notice given by Contractor or Subcontractor to the other party shall be sent to the following addresses, which may be
    changed upon written notice to the other party:

 

    	IMPAQ International, LLC	Page 23	Internal Contract #2537

     

    

 

 

	To
Contractor:	To Subcontractor:
	 	 
	Avi
    Benus, CEO	GUTHRIE
    REBEL EVP
	IMPAQ
    International, LLC	Precision
    Opinion
	10420
    Little Patuxent Parkway, Suite 300	101
    Convention Center Drive 
	Columbia,
    MD 21044 	Las
    Vegas, NV 89109
	abenus@impaqint.com	bba
    um@precisionopinion.com

 

Copy
to:

IMPAQ
International, LLC

Attn:
Paul Wright, Legal Director

10420
Little Patuxent Parkway, Suite 300

Columbia,
MD 21044 contracts@impaqint.com

 

	 	19.17.	Warranty:
    Subcontractor warrants and represents that:

 

	 	19.17.1.	All services performed under this Subcontract will be performed with the standard of a fully qualified professional, be free from defects, including without limitation defects in design and fitness, be merchantable, of first class materials and workmanship, suitable and sufficient for the intended purpose, conform to the requirements of the Subcontract, and be performed in strict

                                                                              compliance with any regulatory or international standards specified in the Statement of Work for this Subcontract. Any services corrected or re-performed will be covered by this warranty. The warranty provided above applies unless a more extensive warranty is specified as in the Prime Contract Flowdown or Task Order Flowdown (Exhibits A and B), or is regularly offered by Subcontractor, in which case the greater warranty shall apply.

	 	 	 
	 	19.17.2.	Subcontractor
    shall use best efforts to complete its assigned Subcontract Scope of Work, attached hereto as Exhibit C, according
    to the requirements of the Contractor and Client to the extent provided in the Subcontract Scope of Work, and as flowed
    down to Subcontractor in the Prime Contract Flowdown and/or Task Order Flowdown, attached hereto as Exhibits
    A and B, respectively, within The Current Funded Subcontract Price, and that it shall use efficient methods and
    effective cost controls to avoid any cost overruns.
	 	 	 
	 	19.17.3.	The
    Current Funded Subcontract Price is sufficient for Subcontractor to complete the Subcontract Scope of Work.

 

    	IMPAQ International, LLC	Page 24	Internal Contract #2537

     

    

 

	 	19.18.	Notice
    of Debarment or Suspension: Subcontractor shall provide immediate notice to Contractor in the event of being suspended,
    debarred, or declared ineligible by any agency or Department of the U.S. Government, or upon receipt of a notice of proposed
    debarment from any agency or department of the U.S. Government, during the performance of this Subcontract.
	 	 	 
	 	19.19.	Survival
    of Terms: The following terms shall survive the expiration or termination of this Agreement for any reason: Section 7
    (Indemnification); Section 9 (Work Product, Ownership and Use of Information); Section 10 (Confidential and/or Proprietary
    Information); Section 16 (Disputes); Section 18 (Closeout); Section 19.1 (Inconsistent Terms); Section 19.5 (Governing Law);
    Section 19.7 (Severability); Section 19.8 (Waiver); Section 19.11 (Non-Solicitation); Section 19.12 (Limitation on Liability);
    Section 19.13 (Liens); and Section 19.17 (Warranty), and any other provisions, which, by their terms, should reasonably survive
    termination.
	 	 	 
	 	19.20.	Time:
    Time is of the essence in this Subcontract.
	 	 	 
	 	19.21.	Force
    Majeure: For the purposes of this Agreement, a “Force Majeure Event” means, with respect to a Party, any event
    or circumstance, regardless of whether it was foreseeable, that is not caused by that Party and not reasonably within the
    control of that Party, and which occurs despite all reasonable attempts to avoid, mitigate or remedy, and which prevents a
    Party wholly or partly unable to perform its obligations under this Agreement, such as acts of God, war, riots, civil insurrections,
    cyclones, hurricanes, floods, fires, explosions, earthquakes, lightning, storms, chemical contamination, epidemics or plagues,
    acts or campaigns of terrorism or sabotage, blockades, embargoes, accidents or interruptions to transportation, trade restrictions,
    acts of any Governmental Authority after the date of this Agreement, strikes and other labor difficulties, and other events
    or circumstances beyond the reasonable control of such Party, except that a Force Majeure Event will not include any a strike
    or other labor unrest that affects only one Party, an increase in prices, or a change of law, or any act, event, cause or
    occurrence which is the result of a Party’s own financial condition or negligence. If a Force Majeure Event occurs:

 

	 	19.21.1.	The
    Party that is prevented by the Force Majeure Event from performing under this Agreement (the “Nonperforming party”)
    shall promptly notify the other party of occurrence of that Force Majeure Event, its nature and effect on performance, and
    the expected duration. Thereafter the Nonperforming Party shall update that information as reasonably necessary. If such notice
    is not in writing, the Nonperforming Party will confirm the notice in writing as soon as practicable.

 

    	IMPAQ International, LLC	Page 25	Internal Contract #2537

     

    

 

	 	19.21.2.	The
    Nonperforming Party will be excused from performing the obligations from which it is prevented from performing, from the inception
    of any such inability until it is corrected, but not longer, and on condition that it complies with all obligations so far
    as they are unaffected by the Force Majeure Event.
	 	 	 
	 	19.21.3.	During
    a Force Majeure Event, the Nonperforming Party shall use reasonable efforts to (a) limit damages to the other Party; (b) correct
    such inability to perform to the extent it may be corrected through the exercise of reasonable diligence and (c) resume performance
    under this Agreement as soon as is reasonably possible.

 

20.       INCORPORATED
AND FLOWDOWN PROVISIONS: Subcontractor acknowledges that the Scope of Work provided for in this Subcontract is subject to
the terms of the Prime Contract between Contractor and Client and the related Task Order. The clauses identified by reference
and/or full text in the Prime Contract and Task Order, attached hereto as Exhibits A and B, respectively,
flow down and are explicitly incorporated into this Subcontract as if fully and correctly set forth herein. Those clauses that
are identified and incorporated by reference, only, apply as if they had been included in full text. Subcontractor recognizes
that some portions of the clauses incorporated by reference or full text into the Subcontract may not be applicable to Subcontractor
or to the Subcontract.

 

When
interpreting the meaning of the flowdown clauses attached hereto, including, without limitation, the obligations of a Business
Associate, unless the context of the clause clearly requires otherwise, the term “Contractor” and the equivalent shall
mean Subcontractor, the term “Contract” and the equivalent shall mean this Agreement, and the terms “Government”,
“ordering activity”, and the specific agency or Client identified in this Subcontract; and “Contracting Officer”,
and equivalent terms or phrases, shall mean IMPAQ International, LLC and IMPAQ’s Contracting Representative, hereby identified
as Paul Wright (previously identified in paragraph 18.15, “Notices”), respectively.

 

21.       ORDER
OF PRECEDENCE: In the event of ambiguity, or a direct conflict of terms between this Subcontract and the Prime Contract
Flowdowns and Task Order Flowdowns, attached hereto as Exhibits A and B, respectively, this Subcontract
controls. The order of precedence is as follows: This Subcontract, Exhibit A, Exhibit B, Exhibit C, Exhibit D, Exhibit E, and
Exhibit F, if included.

 

NOW,
THEREFORE, the parties hereto have entered into this Subcontract effective as of the date first appearing above.

 

[Signatures
will Appear on the Next Page]

 

    	IMPAQ International, LLC	Page 26	Internal Contract #2537

     

    

 

	IMPAQ
    International, LLC 	 	Precision
    Opinion, Inc.
	(“Contractor”)	 	(“Subcontractor”)
	 	 	 	 	 
	By:	/s/
    Avi Benus	 	By:	/s/
    Guthrie Rebel
	Name:	Avi
    Benus	 	Name:	Guthrie
    Rebel
	Title:	CEO	 	Title:	EVP
	Date:	4/6/2017	 	Date:	4/4/17

 

    	IMPAQ International, LLC	Page 27	Internal Contract #2537

     

    

 

EXHIBITC

 

SUBCONTRACT
SCOPE OF WORK

 

 

    	 

     

    

 

NATIONAL
IMPLEMENTATION OF MEDICARE CAHPS FEE-FOR-SERVICE SURVEY 

SUBCONTRACT SCOPE OF WORK

 

Project
Setup and Management Component

 

The
project setup and management component includes fixed tasks required to prepare for field operations, receive and process sample
information, provide for data security and the protection of respondent confidentiality, prepare datasets of survey results and
sample dispositions and transmit these to IMPAQ, participate in internal team status meetings, and respond to occasional ad hoc
requests. These setup and management tasks would be independent of the size of the sample and the amount of the field data collection
requirements and would be fixed in scope.

 

Task
1: Maintain Confidentiality Procedures. Confidentiality shall be maintained in a secure manner including storing data
electronically in a FISMA enclave with DFA and limiting the number of staff with access to the data. For data obtained in hard
copy, data should be kept in a secure location with access restricted to authorized staff. Confidentiality agreements with all
staff are to be obtained.

 

Task
2: Develop and Implement Data Security Procedures. The subcontractor shall develop and implement procedures to ensure
the secure and confidential storage of all Medicare CAHPS data files. As noted above, the subcontractor shall put in place all
paperwork, including appropriate Data Use Agreements and any other data security documents required to obtain access to and assure
confidentiality of all person-level information of persons with Medicare in the survey samples and data files preparation processes.
All data collection procedures and data storage shall also comply with all Health Insurance Portability and Accountability Act
(HIPAA) requirements of the Federal government. Additional information on the HIPAA regulations can be found at: http://www.hhs.gov/ocr/hipaa/.

 

Task
3: Program CATI for Telephone Interviews. The follow-up telephone survey shall be conducted through the use of a Computer
Assisted Telephone Instrument (CATI) using Voxco Command Center. IMPAQ will provide the questionnaire programming files and a
final specification document for testing. The subcontractor shall set up and test the programming provided by IMPAQ. The CATI
instrument and telephone follow-up shall be prepared and conducted in both English and Spanish languages. We estimate that the
Medicare FFS CAHPS survey will include approximately 69 questions (a total of 90 items).

 

Task
4a: Receive Sample Files. Subcontractor will conduct CATI interviews with a sample of non-respondents to the mail survey.
IMPAQ will provide all sample files. IMPAQ will arrange for the subcontractor to receive the sample file via a secure transfer
mechanism. Upon receipt, the subcontractor will inspect the file and perform appropriate quality control processes. The subcontractor
will be responsible for loading the telephone sample into their CATI software and sample management system. Daily, IMPAQ will
provide additional files of late-arriving mail responders, and the subcontractor will cease calling attempts on these numbers.

 

Task
4b: Daily File Delivery. Subcontractor will deliver daily files of cumulative survey results as well as IDs for all records
that have reached a final disposition. IMPAQ will arrange for the subcontractor to transmit these files via a secure transfer
mechanism.

 

    	IMPAQ International, LLC	FFS CAHPS Survey - SOW	Page 1

     

    

 

Task
5: Prepare Training Materials for Telephone Interviewers. The subcontractor will work closely with IMPAQ to prepare and
implement training for all telephone interviewers with electronic materials provided by IMPAQ. IMPAQ staff will attend and conduct
training with subcontractor on April 10-11 with the expectation that additional trainings will continue as needed and be concluded
no later than April 17. IMPAQ staff will lead the general project training, questionnaire review, and HIPAA training. The subcontractor
will be responsible for leading training on the CATI system, interviewing techniques, refusal avoidance and conversion, and other
procedural issues.

 

Task
6: Deliver Final Results. At the conclusion of the field period, subcontractor will prepare a final clean dataset of collected
cases in a mutually agreeable format and provide this dataset to IMPAQ via a secure transfer mechanism. Additionally, subcontractor
will provide the complete calling record file showing all call attempts to each number in the original sample with a call disposition
code assigned.

 

Task
7: Participate in Internal Status Meetings and Respond to AdHoc Requests. During the startup period as well as
the telephone follow-up field period, subcontractor will participate in periodic internal team conference calls to monitor project
status. Additionally, subcontractor will respond to occasional reasonable requests from IMPAQ for information related to specific
respondents, current field status, and clarification of processes.

 

Field
Data Collection Component

 

The
field data collection component includes those tasks related to conducting telephone survey operations, exclusive of
the fixed setup and management tasks. Resource requirements for this component would be directly related to the size of the
initial sample.

 

Task
8a: Conduct Telephone Interviews. We expect there will be up to 190,000 cases, dependent of the availability of telephone
numbers and IMPAQ’s capacity to retain sample in-house. Outbound calling will begin in April 19 and will last until June
2. Up to two telephone numbers will be provided for each case at the outset and up to 5 call attempts can be made for each individual
telephone number. No number shall receive more than 5 call attempts.

 

Calls
should be made from 9am to 12am EST. Approximately 75% of the sample will be in the Eastern and Central time zones. Calls must
be conducted in English or Spanish.

 

Task
8b: Provide Telephone Monitoring and Oversight. Telephone interviewers shall be adequately supervised and monitored throughout
the telephone data collection period in order to ensure that they are following established protocols and procedures. The monitoring
and evaluation program shall include, but is not limited to the following oversight activities:

 

	 	●	Allowing
    IMPAQ staff to silently monitor.
	 	 	 
	 	●	Randomly
    monitoring 10% interviews through silent monitoring using electronic telephone interviewing system software or an alternative
    system. This monitoring shall include attempts as well as completed interviews, and be conducted across all interviewers and
    times of the day.

 

    	IMPAQ International, LLC	FFS CAHPS Survey - SOW	Page 2

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