Document:

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                                                                   EXHIBIT 10.28
                         [SOFTBANK SERVICES GROUP LOGO]

May 4, 1998

Mr. Steven M. Kawalick
4156 Red Rock Drive
Larkspur, CO  80118

Dear Steve:

On behalf of Brian Cunningham, Gary Crosby and the 2,000 associates at SOFTBANK
Services Group ("SOFTBANK"), I want to welcome you to our company.  It is our
hope that you will find your experience with us both professionally rewarding
and personally enjoyable.

SOFTBANK is the world's leading outsourcing provider of direct sales, customer
service and technical support service to the high technology industry. Our
mission is to make it easier for our clients to acquire, service, support and
retain their customers.  We believe you can make a significant contribution
towards achieving our goals.

To confirm the terms of your employment, I would like to reiterate the details
of our verbal offer to you:

1.   POSITION:      General Counsel and Vice President, Special Projects

2.   REPORTS TO:
                    Brian Cunningham, President, SSG International Operations
                    on Europe an matters
                    Gary Crosby, Chief Financial Officer,
                    on U.S. Projects and Legal matters

3.   SALARY:        $125,000.00 annually, paid on a bi-weekly basis

4.   STATUS:        Full-time, Exempt

5.   START DATE:    April 1, 1998 (retroactive)

6.   STOCK OPTIONS: We have agreed to grant you 40,000 qualified stock options
                    (including those already proposed to you) to be exercised
                    as follows:

                              November 1, 1998 - 25%
                              November 1, 1999 - 25%
                              November 1, 2000 - 25%
                              November 1, 2001 - 25%

                    This right of ownership in SOFTBANK is designed as another
                    incentive for our continued long term relationship.  This
                    issuance of stock options is offered at an exercise price of
                    $2.50 per share.  Future options may be offered and the
                    price may change as granted by the Option Committee and
                    adopted by the Board of Directors.

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7. TERMINATION

     Notwithstanding anything to the contrary contained in the Agreement, your
     employment hereunder may be terminated as follows:

     (a) Death. Your employment hereunder shall terminate upon your death.

     (b) Disability. If, as a result of your incapacity due to physical or
         mental illness, you shall have been absent from your duties hereunder
         on a full-time basis for ninety (90) consecutive days or for a total of
         one hundred eighty (180) days during any twelve (12) month period, and
         within thirty (30) days after written Notice of Termination (as
         hereinafter defined) is given, you shall not have returned to the
         performance of your duties hereunder on a full-time basis, SOFTBANK may
         terminate your employment.

     (c) Cause. SOFTBANK may terminate your employment hereunder for "cause".
         For purposes of this Agreement, SOFTBANK shall have "cause" to
         terminate your employment hereunder upon (i) your conviction of a
         felony related to your job performance, or (ii) your violation of the
         provisions of Section 8 hereof. If your employment shall be terminated
         for cause at any time during the Term of this Agreement, SOFTBANK shall
         pay you your base salary at the rate in effect on the Termination Date
         through and including the Termination Date.

     (d) Without Cause. SOFTBANK may terminate your employment hereunder without
         "cause".

     (e) Notice of Termination. Any termination by SOFTBANK pursuant to any of
         the above Subsections (b)(Disability) and (c)(Cause), shall be
         communicated by a written notice of termination (a "Notice of
         Termination") specifying in reasonable detail those termination
         provisions in this Agreement relied upon, the date on which the
         termination shall be effective (the "Termination Date"), and, if
         applicable, shall set forth in reasonable detail the facts and
         circumstances claimed to provide a basis for such termination.

     (f) No Further Compensation. Except as otherwise expressly provided above
         in this Section 7 or in a separate agreement with respect to your
         relocation to Europe, no further compensation, wages, bonus or base
         salary shall be payable by SOFTBANK to you following the termination of
         your employment with SOFTBANK.

8. CONFIDENTIALITY; DISCOVERIES AND INVENTIONS; NON-INTERFERENCE:

      a)       During the term of your employment under this Agreement and for a
         period ending one (1) thereafter, or, if earlier, for the period ending
         on the date on which you no longer own any common stock of SOFTBANK or
         have any right to purchase common stock of SOFTBANK in connection with
         the exercise any stock options, you will not directly or indirectly:

         (i)   divulge to anyone, other than SOFTBANK or persons designated by
               it in writing, any trade secrets or other confidential
               information, or any ideas, creations, inventions, discoveries,
               improvements, devices, practices, processes, methods or products,
               whether or not patented or patentable, owned by SOFTBANK which
               are not be generally know to the public or recognized as standard
               practice;

         (ii)  claim to have any right, title or interest of any kind or nature
               whatsoever in or to any products, methods, practices, processes,
               discoveries, ideas, improvements, devices, creations or
               inventions owned by SOFTBANK.

         (iii) solicit, induce or influence any customer, supplier, lender,
               lessor or any other person which has a business relationship with
               SOFTBANK to discontinue or reduce the extent of such relationship
               with SOFTBANK;

         (iv)  recruit, solicit or otherwise induce or influence any Key
               Executive (as hereinafter defined), except your spouse or an
               immediate member of your family, or sales agent of SOFTBANK to
               discontinue such employment, agency or other relationship with
               SOFTBANK; or

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               (v) employ or assist any third party in employing any person who
                   is at the time (or was at the time within six (6) months
                   prior to the date of such employment) employed by SOFTBANK as
                   a Key Executive, except your spouse or an immediate member of
                   your family.

          "Key Executive" shall mean any person who is employed in a management,
          executive, supervisory, marketing, or sales capacity or any person who
          is performing any of the above functions as an independent contractor.

          For purposes of this Section 8, the term "SOFTBANK Services Group"
          shall include SOFTBANK Services Group, The Ivy Group and its
          subsidiaries and UCA&L Limited.

          b)  In the event of a breach or a threatened breach of any of the
              covenants contained in Subsection 8(a) above (collectively, the
              "Covenants"), SOFTBANK shall, in addition to the remedies
              provided by law, have:

              (i)  The right and remedy to have the Covenants and each of them
                   specifically enforced by any court having equity
                   jurisdiction, it being acknowledged and agreed that any
                   breach of any of the Covenants will cause irreparable injury
                   to SOFTBANK and that money damages will not provide an
                   adequate remedy to SOFTBANK; and

              (ii) The right and remedy to require you to account for and pay
                   over to SOFTBANK all compensation, profits, monies, accruals,
                   increments or other benefits (collectively "Benefits")
                   derived or received by you as a result of any transactions
                   constituting a breach of any of the Covenants, and you hereby
                   agree to account for and pay over such Benefits to SOFTBANK.

         c) You acknowledge and agree that the Covenants are reasonable and
            valid in geographical and temporal scope and in all other respects.
            If any court determines that any of the Covenants, or any parts
            thereof, are invalid or unenforceable, the other Covenants and the
            remainder of any of the Covenants so impaired shall not thereby be
            affected and shall be given full effect, without regard to the
            invalid portions. If any court determines that any of the Covenants,
            or any parts thereof, are unenforceable because of the duration or
            geographic scope thereof, such court shall have the power to reduce
            the duration or geographic scope, as the case may be, of such
            Covenants, and, in such reduced form, such Covenants shall then be
            enforceable.

         d) SOFTBANK and you intend to and hereby do confer jurisdiction to
            enforce the Covenants upon the courts of any jurisdiction within the
            United States. If a court in any such jurisdiction holds any of the
            Covenants unenforceable by reason of the breadth of its geographic
            scope or otherwise, it is the intention of SOFTBANK and you that
            such determination not bar or in any way affect SOFTBANK's right to
            the relief provided above in the courts of any other jurisdiction
            within the United States as to breaches of any of the Covenants in
            such other jurisdictions, each of the Covenants as they relate to
            each jurisdiction being severable into diverse and independent
            Covenants.

9.  Governing Law:

    This Agreement shall be governed by and construed in accordance with the
    laws of the State of New York, without giving effect to its conflicts of
    law doctrine and the venue shall be Buffalo, New York.

10. Relocation:

      o    Three house hunting trips for you and your spouse covering your
           hotel, rental car and airfare for a maximum of 5 days.

      o    Up to $30,000.00 toward closing costs associated with selling of
           current residence and the purchasing of a new residence.

      o    The packing and transportation of household belongings by a national
           moving company. Unpacking of boxes is not provided.

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     o    We will also "gross up" all applicable relocation expenses for tax
          purposes according to guidelines established by our Finance
          Department.

     o    If you are faced with duplicate mortgage payments, we will pay the
          mortgage payment on your current residence (4156 Red Rock Drive,
          Larkspur, CO 80118) for a period not to exceed twelve (12) months so
          long as such residence is either for sale or rent.  The twelve (12)
          month period need not be consecutive.

11.  Fringe Benefits:

Our comprehensive fringe benefits are effective the first of the month after two
months of employment.  Our plans are designed on a cost-shared basis and give
you choices depending on your personal situation.  An overview of our benefit
package is outlined below.

     MEDICAL INSURANCE - SOFTBANK contributes toward the premium for health care
     coverage.  Associates who choose to participate in the company's health
     insurance plan will also be asked to contribute toward the monthly premium.
     You are eligible to receive health insurance on the first day of the month
     after you have completed your sixty-day introductory period.

     DENTAL INSURANCE - SOFTBANK will make a contribution toward the premium and
     associates will be asked to contribute toward the premium difference.  You
     are eligible to receive dental insurance on the first day of the month
     after you have completed your sixty-day introductory period.

     ASSOCIATE LIFE INSURANCE/ACCIDENTAL DEATH & DISMEMBERMENT (AD&D) - The
     company pays for a term life insurance policy equivalent to one times your
     annual base compensation up to a maximum of $100,000.  The AD&D policy
     allows for an additional one times your annual base compensation.

     401k PLAN - This voluntary plan provides a SOFTBANK company match of 25%
     up to 4% of the associate's contribution.  Each associate is eligible the
     first of the quarter after 12 months of employment.  The maximum associate
     contribution is 15% (up to the Federal allowable maximum) of total
     compensation.

     LONG TERM DISABILITY POLICY - SOFTBANK pays for a long term disability
     policy for all of our associates.  This benefit compensates a disabled
     associate after 180 days of disability. This program is in addition to the
     short term disability program that is cost shared with the associate.

     SUPPLEMENTARY DISABILITY PAY - This program supplements your short term
     disability policy to afford you 80% of your regular compensation for eight
     weeks after a one week waiting period, plus one (1) additional week for
     every year of service on or after an associate's three year anniversary
     not to exceed twelve (12) weeks.

     VISION CARE PLAN - Coverage is available to all associates and their
     families for examinations, lenses and frames.

     VACATIONS - SOFTBANK believes in rewarding an associate for long term
     commitment and has set up a progressive vacation schedule as outlined in
     our Associate Handbook.

     SABBATICAL - SOFTBANK believes in a long term commitment to and from its
     associates.  As a company benefit, upon crossing your fifth year
     anniversary date, an associate may apply for a sabbatical of four
     successive weeks additional vacation, to be used within a 24 month period
     of time.

     This benefit is designed as a perk so that an associate maintains a
     holistic life perspective.  To be eligible for this benefit, an associate
     must apply for the sabbatical prior to the requested date and must adhere
     to the guidelines of the program.

     PROFIT SHARING - 10% of the annual post tax profits earned by the company
     will be shared with all full time associates hired prior to September 1 and
     employed as of December 31 of the plan year.

All benefits outlined herein are governed by the specific plan description or
applicable program parameters.

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We also offer a variety of company sponsored benefits which are described in
the Company Associate Handbook, which you will receive during your new hire
orientation. You are more than welcome to review these additional benefits
prior to accepting this offer. Please let me know and I will make the handbook
available to you prior to your start date, if desired.

Our offer of Employment is extended on an "at will" basis which is for no
specific period of time. As a result, either you or SOFTBANK are free to
separate your employment relationship at any time for any reason, with or
without cause. This is the full and complete agreement between us on this term.
Although your position responsibilities, title, position location, compensation
and benefits, as well as SOFTBANK's policies and procedures, may change from
time to time; the "at will" nature of your employment may only be changed in
express writing signed by you and the President of SOFTBANK. Except for what
appears in this letter, no other statements or representations should be relied
upon by you in accepting employment with SOFTBANK.

Steve, we believe this offer is comprehensive and recognizes your considerable
skills, knowledge and abilities. We are confident that you will find SOFTBANK
to be a company where you can prosper, grow and make a significant contribution
to the overall success and future of the organization. The SOFTBANK team is
looking forward to a meaningful working relationship with you. Should you have
any questions regarding any information contained in this offer letter, please
feel free to contact me at (716) 871-2140.

                                            Sincerely,

                                            FOR MARK BRIGGS --

                                                CHERYL SCHILTZ

                                            Mark Briggs
                                            President

Attachment/Addendum

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                                    ADDENDUM
                               STEVEN M. KAWALICK

My signature below acknowledges that I am accepting this offer of employment
including relocation with SOFTBANK Services Group and agree to the terms and
conditions as outlined herein.

I further understand and agree that nothing in this offer letter alters the
at-will employment relationship between me and the company and that either I or
the company may terminate the employment relationship at any time, for any
reason, with or without cause. I understand that although my job duties, title,
compensation and benefits, as well as the company's personnel policies and
procedures, may change time-to-time, the "at-will" nature of my employment may
only be changed in an express writing signed by me and the President of the
company.

ACCEPTED AND AGREED TO this 4th day of May, 1998.

/s/ STEVEN M. KAWALICK
-------------------------------------------
(Signature)

Steven M. Kawalick
-------------------------------------------
(Name)

May 4, 1998
-------------------------------------------
(Date)

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August 14, 1998

Mr. Steven M. Kawalick
8547 East Arapahoe Road #J343
Greenwood Village, CO 80112

Dear Steve:

The purpose of this letter is to confirm the additional terms of your
employment necessitated by your agreement to relocate to the United Kingdom
("U.K."). For purposes of this letter the "Company" shall include Upgrade
Corporation of America SOFTBANK Services Group, Professional Support Centre,
Ltd., UCA&L Limited and their successors and assigns. The terms, conditions and
benefits contained herein are in addition to the terms, conditions,
compensation and other benefits set forth in the letter dated May 1, 1998 and
are as follows:

1. START DATE AND DURATION

The start date of your assignment shall be June 1, 1998 and shall continue for
a two-year period ending May 31, 2000. The duration of your assignment may be
extended by our mutual agreement.

2. ACCOMMODATIONS

You will be provided suitable, fully furnished housing (including all
appliances, linens, kitchenware, etc.) in the U.K. for yourself and your family.
This will include all utilities. Prior to your spouse's arrival you agree to
use the flat currently being rented by Profession Support Centre Ltd.
Subsequent to your spouse's arrival in the U.K., you may relocate to a suitable
flat/house of your choosing, with a rental/lease cost not to exceed circa
fifteen thousand (L.15,000.00) British pounds per annum.

3. AUTOMOBILE.

You will be provided the use of the 1994 9000CSE Saab automobile, maintained and
insured at Company expense. The company will contribute circa six thousand
(L.6,000.00) British pounds to accommodate a lease buyout on the
aforementioned vehicle currently in your possession.

4. STORAGE AND SHIPPING

Your household items, personal items and automobiles will be stored for two
years, or the duration of your assignment, whichever is longer, at an
anticipated cost, excluding the costs associated with the storage of two (2)
cars, of circa fifteen thousand, nine hundred and twenty-five ($15,925.00) U.S.
dollars for the anticipated two (2) year duration of this assignment. To the
extent that you or your spouse cannot transport necessary personal items to
the U.K., they can be shipped at Company expense.
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5. NON UNITED STATES OF AMERICA ("U.S.") TAXES

Payment of all non-U.S. taxes, including but not limited to income, pension,
insurance or similar taxes imposed upon the compensation and benefits provided
pursuant to this letter agreement will be paid for by the Company. Company
reimbursements under this paragraph are estimated to be circa forty thousand
(L.40,000.00) British pounds per year for the anticipated two (2) year duration
of the assignment.

6. TRAVEL.

Prior to your spouse's arrival in the U.K. you will be entitled to return to
the U.S. at Company expense approximately once a month and your spouse will be
entitled to one trip to the U.K. In lieu of your traveling to the U.S., your
spouse may come to the U.K. Subsequent to your spouse's relocation to the U.K.,
each of you will be entitled to one trip at Company expense to the U.S. per
year. Your children and mother-in-law will be entitled to one trip at Company
expense to the U.K. per year as well. If you are required to be in the U.S. for
personal business, you will be only responsible for paying the cost
differential in the airline fare to your destination over the fare from the U.K.
to Buffalo, New York. Subsequent to your spouse's arrival in the U.K., the
company's annual reimbursements to you under this paragraph shall not exceed
circa six thousand ($6,000.00) U.S. dollars.

7. U.S. TAXES

The Company will be responsible to reimburse you, on a fully grossed-up basis,
for all U.S. taxes (including but not limited to, Income, Social Security,
Medicare and similar taxes) you are required to pay on the taxable
compensation and benefits provided to you pursuant to this letter agreement.
You will continue to be responsible for payment of all U.S. taxes (including
but not limited to, income, social security, Medicare and similar taxes) you
are required to pay on your base salary of $125,000. To the extent that you are
able to utilize various provisions of the Internal Revenue Code of 1986 (as
amended) applicable to U.S. citizens and residents working overseas and/or with
foreign source income, those provisions will not be considered in the gross-up
calculation. You will be entitled to retain those benefits to offset higher
cost of living in the U.K.

8. REPATRIATION

At the end of the two-year period or your assignment, whichever is later, the
Company will transport your family and personal items to your home in Larkspur,
Colorado. In addition, your property held in storage will be transported to
your home in Larkspur. To the extent you want to return to a location other
than Larkspur, you will be responsible for the cost differential, if any.

9. TERMINATION

Notwithstanding anything to the contrary contained in the letter dated May 1,
1998 and this letter, your employment hereunder may only be terminated as
follows:

For Cause. The Company may terminate your employment hereunder for "cause". For
purposes of this Agreement, the Company shall have "cause" to terminate your
employment hereunder upon (i) your conviction of a felony related to your job
performance, or (ii) your violation of the provisions of Section 8 of the
letter dated May 1, 1998. If your employment shall be terminated for cause at
any time during the duration of your

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assignment in the U.K., the Company shall pay you your base salary at the rate
in effect on the Termination Date (herein after defined) through to and
including the Termination Date.

Without Cause. The Company may terminate your employment hereunder without
"cause". If your employment shall be terminated without cause at any time during
the duration of your assignment in the U.K., the Company shall pay you your base
salary (including any benefits you are entitled to as an employee of SoftBank
Services Group) and continue to provide you with all of the benefits provided
for herein for the period commencing on the Termination Date and ending on May
31, 2000 ("Salary and Benefit Continuation Period"). In addition, should the
Salary and Benefit Continuation Period be less than twelve months, the Company
shall continue to pay you your base salary (including any benefits you are
entitled to as an employee of SoftBank Services Group) until the first
anniversary of the Termination Date. If your employment shall be terminated
without cause at any time after your assignment in the U.K., the Company shall
pay you your base salary (including any benefits you are entitled to as an
employee of SoftBank Services Group) for the period commencing on the
Termination Date and ending on the first anniversary of the Termination Date.

Notice of Termination. All notices of termination by the Company pursuant to
this letter shall be communicated by a written notice of termination (a "Notice
of Termination") and shall set forth the date on which the termination shall be
effective (the "Termination Date"). To the extent the termination is based on
cause, the Notice of Termination shall also set forth in reasonable detail the
facts and circumstances claimed to provide a basis for such termination.

10. GOVERNING LAW:

This Agreement shall be governed by and construed in accordance with the laws of
the State of New York, without giving effect to its conflicts of law doctrine
and the venue shall be Buffalo, New York.

Sincerely,

/s/ MARK BRIGGS

Mark Briggs
President

ACCEPTED AND AGREED TO this 4 day of September, 1998.

/s/ STEVEN M. KAWALICK
--------------------------------------------------------------------------------
(Signature)

Steven M. Kawalick
--------------------------------------------------------------------------------
(Name)

--------------------------------------------------------------------------------
(Date)

                                                                               3<PAGE>   1
[CLIENTLOGIC LOGO]                                               EXHIBIT 10.30

June 23, 1999
Revised July 6, 1999

Mr. Jeff Michel
5616 Pecan Spring Court
Dallas, TX 75252

Dear Jeff:

On behalf of myself and the 3,500 associates at ClientLogic, I want to welcome
you to our company. It is our hope that you will find your experience with us
both professionally rewarding and personally enjoyable.

ClientLogic is the world's leading outsourcing provider of customer management
solutions for the Fortune 2000. Our mission is to make it easier for our clients
to acquire, service, support and retain their customers. We believe you can make
a significant contribution towards achieving our goals.

To confirm the terms of your employment, I would like to reiterate the details
of our verbal offer to you:

1. Position:               Chief Technology Officer

2. Reports to:             Mark Briggs, President & Chief Executive Officer

3. Start Date:             July 6, 1999

4. Status:                 exempt, full-time

5. Salary:                 $225,000.00 per year, paid on a bi-weekly basis

6. Bonus:                  Up to $100,000.00 per year, based on meeting EBITDA
                           and Focus 99 Objectives
                           $50,000 upon relocation to Nashville

7. Relocation:             To Nashville, TN; Relocation Cap is $70,000.00
                           (acknowledgment below)

8. Stock Options:

       We have proposed 220,000 qualified stock options in your name (vested
       25% per year over a four year period). ClientLogic has designed this
       right of ownership as another incentive for our continued long-term
       relationship. this benefit is pending approval by the Options
       Committee and Board of Directors for issuance. This issuance of stock
       options is offered at the going rate per share at the time of
       approval. Pending approval, the stock option agreement will be
       forthcoming.
       You will be considered for additional stock option grants on an annual
       basis.

9. Severance Clause

       ClientLogic may terminate your employment hereunder without "cause".
       If employment is terminated without cause, the Company shall continue
       to pay your base salary and provide all benefits that are being
       received by you at the time of your termination for a period of six
       (6) months from your termination date.

10. Associate Agreement

        You are required to sign the enclosed confidentiality agreement and
        return it to ClientLogic prior to your start date.

<PAGE>   2

[CLIENTLOGIC - LOGO]

Associate Benefits:

          Our comprehensive fringe benefits are effective the first of the month
          following two months of employment. Our plans are designed on a
          cost-shared basis and give you choices depending on your personal
          situation. An overview of our benefit package is outlined below.

          MEDICAL INSURANCE - ClientLogic contributes toward the premium for
          health care coverage. Associates who choose to participate in the
          company's health insurance plan will also be asked to contribute
          toward the monthly premium.

          DENTAL INSURANCE - ClientLogic will make a contribution toward the
          premium and associates will be asked to contribute toward the premium
          difference.

          ASSOCIATE LIFE INSURANCE / ACCIDENTAL DEATH & DISMEMBERMENT (AD&D)-
          The company pays for a term life insurance policy equivalent to one
          times your annual base compensation up to a maximum of $100,000. The
          AD&D policy allows for an additional one times your annual base
          compensation.

          401K PLAN - This voluntary plan provides a CLIENTLOGIC company match
          of 25% up to 4% of the associate's contribution. Each associate is
          eligible the first of the quarter after 12 months of employment. The
          maximum associate contribution is 15% (up to the Federal allowable
          maximum) of total compensation.

          LONG TERM DISABILITY POLICY - CLIENTLOGIC pays for a long term
          disability policy for all of our associates. This benefit compensates
          a disabled associate after 180 days of disability. This program is in
          addition to the short-term disability program that is cost shared with
          the associate.

          SUPPLEMENTARY DISABILITY PAY - This program supplements your short
          term disability policy to afford you 80% of your regular compensation
          for eight weeks after a one week waiting period, plus one (1)
          additional week for every year of service on or after an associate's
          three year anniversary not to exceed twelve (12) weeks.

          VACATIONS - CLIENTLOGIC believes in rewarding an associate for long
          term commitment and has set up a progressive vacation schedule as
          outlined in our associate handbook.

All benefits outlined herein are governed by the specific plan description or
applicable program parameters.

We also offer a variety of company sponsored benefits which are described in the
Company Associate Handbook which will be available to you on the company
Intranet.

Jeff, we believe this offer is comprehensive and recognizes your considerable
skills, knowledge and abilities. We are confident that you will find ClientLogic
to be a company where you can prosper, grow and make a significant contribution
to the overall success and future of the organization. The ClientLogic team is
looking forward to a meaningful working relationship with you.

Should you have any questions regarding any information contained in this offer
letter, please feel free to contact me at (716) 871-2140.

Sincerely,

/s/ MARK BRIGGS

Mark Briggs
President and CEO
ClientLogic

                                                                               2
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[CLIENTLOGIC LOGO]

A reply to this offer must be received by ClientLogic prior to your start date.

I am accepting this offer of employment from ClientLogic and agree to the terms
and conditions as outlined herein.

/s/ JEFF MICHEL                     7-7-99
---------------                     ------
Jeff Michel                         Date

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