Document:

a50265749ex10-2.htm

EXHIBIT 10.2

 

 

	
TO:

	
Kevin Sipes

	
DATE:

	
        March 21, 2012

	 
	  	  	  	  	 
	
FROM:

	
Steve Trager

	
SUBJECT:   

	  TCB Acquisition Bonus Program

 

You will be eligible for a bonus based on the achievement of the following TCB Acquisition goals for the time period of January 28, 2012 through January 31, 2014:

 

	
  

	
●

	
If a GOP for the TCB Acquisition of $20,000,000 is achieved your incentive payout will be $50,000.00.

 

	 	OR

 

	
  

	
●

	
If a GOP for the TCB Acquisition of $30,000,000 is achieved your incentive payout will be $100,000.00.

 

This bonus will be earned and paid on February 21, 2014 provided you are an employee in good standing with the Bank at that time.

 

Management reserves the right in its sole discretion to adjust goals, individual participants’ payouts, etc.

 

	
/s/ Kevin Sipes

	 	
/s/ March 21, 2012

	 
	 	 	 	 
	
Kevin Sipes

	 	
Datea50265749ex10-3.htm

EXHIBIT 10.3

 

	
TO:

	
Scott Trager

	
DATE:

	
        March 21, 2012

	 
	  	  	  	  	 
	
FROM:

	
Steve Trager

	
SUBJECT:

	
 TCB Acquisition Bonus Program

 

You will be eligible for a bonus based on the achievement of the following TCB Acquisition goals for the time period of January 28, 2012 through January 31, 2014:

 

	
  

	
●

	
If a GOP for the TCB Acquisition of $20,000,000 is achieved your incentive payout will be $87,500.00.

 

	 	OR

 

	
  

	
●

	
If a GOP for the TCB Acquisition of $30,000,000 is achieved your incentive payout will be $175,000.00.

 

This bonus will be earned and paid on February 21, 2014 provided you are an employee in good standing with the Bank at that time.

 

Management reserves the right in its sole discretion to adjust goals, individual participants’ payouts, etc.

 

	
/s/ Scott Trager

	 	
/s/ March 21, 2012

	 
	 	 	 	 
	
Kevin Sipes

	 	
DateSeventeenth Amendment to the CSG Master Subscriber Management System Agreement

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and 
 the Redacted Material has been separately filed with the Commission,” and places where
information has 
 been redacted have been marked with (***). 
  
 Exhibit 10.23J 
 SEVENTEENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK L.L.C. 

This SEVENTEENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital
letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

As of the Effective Date CSG and Customer agree to amend the Agreement as follows: 

 

	1.	Customer desires to purchase and CSG agrees to provide additional million instructions per second (“MIPS”) ** * ******* *** to support Customer’s
use of CSG’s Advanced Convergent Platform (“ACP”). Therefore, Section 9 of Exhibit A-1, of the Agreement is deleted in its entirety and replaced with the following: 

 

			
		
	 9. (a)
	  	MIPS Calculation. Customer agrees to pay CSG for the MIPS provided by CSG under this Agreement in accordance with the fees set forth in Schedule F. ** *** ****** *****
(****) *** ** **** ******** ***** *** **** ****** ******** ** ******* ** *** **** ******** *** *** ********* *** ******* *** ****** ***** ******** ****. The MIPS provided to Customer by CSG shall include a total number of MIPS based on: *** *** ****
**** ******** ******; **** *** ****** ** ********** **** ******** ** *** *** ****** ************ ****** ******** ********; *** ***** *** ****** ** **** ********* ** ********. “**** ****” ***** **** ******** ***** *** ***.** **** ***
*** ******* ******** ****,**** ****** *********** *** ******* ** ******** ** *** *****. In the event Customer wishes to purchase additional MIPS in accordance with clause (iii) above, Customer shall pay the fee set forth in Schedule F of the
Agreement.
		
	     (b)
	  	 ACP MIPS. CSG shall provide incremental MIPS to support Customer’s use of CSG’s ACP (“ACP MIPS”) for
ACP production (PTDA) and Integrated Operations Testing (“IOT”) **************** environments made available for Customer. *** ********** *********** ****** **** ********* *** ********, ********* ** *** ***** *** ***** ***** ** ***
“**-**** ***”* ** ********* ** ***, *** *** *** **** *** *** ***** ** ******** * *** ******* *******, *** ****** ** ******* *** **** ** *** ****** ** *,***; ********, *******, ****** ********’* ********** ***** ****** (**) **** *****
** ********* ** *** ** **** **** *,***, *** ***** *** *** ***** ********** ****** ** ** **** **** ** *** ****** *** **** ** ** ******** ** *** ***** *** ** ********* ** ***. *** ***** **** *** *** **** ********* ** *** ***** *** ** ********* ** ***
*** ******** ***** ** ******** *** **** ** ********’* ******* *******. As of the Effective Date, for Customer’s IOT (QT04/QT05/QT07) environments, Customer and CSG agree for the ACP MIPS fee set forth in Schedule F (as amended
herein), the parties shall enter into a subsequent statement of work or amendment should Customer desire to purchase additional MIPS. ****** *** ****** ***) **** ********* *** ***** *** ** ********* ** ***, ******** *** ******** ** ********
*********** ** *** *** **** *** **** *** ********** ****** *** *** **************** ************ ****
  

	 	

  

	 	

			
	*** Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission.

 

			
		  	********* *** ******** *** ***** ** ******** *** **** ** ********’* ******* ******* ** ********** **** *** *** **** ******** ****** **** *****. ******** *** *** ***** **** ***
*** **** ***** ** ** *** **** *** ** *** ****** *** **** ***** ********* ** *** *“*** **** ******** *** **** ********’* *** ********** ****** *** *** **************** ************, ***** ** *** ***** *** ***** *** **** *** *************
******** *** **** *** ** ******** ** *** *** **** *** *** ***** ** ******** * *** ******* *******, ********* **** ********’* ******* ***** ****** **** **** ** *********. ***** *** *** **** ******, *** ********* *** ******** ** *** **********
**** ***** ** ** ********** **** ******* * *** ** **** ******* *-*. *** **** ******* *** ****** ** *** **** ** ********’* ******* **** ************.
		
	     (*)
	  	**** *********. ****** ** *** ***** ** *** *** **** ********* *****, ******** *** ****** *** ****** ** **** ** *** **** **** ********* *** ****** **** **** ******* *******
****** *** *** ********* ***** ** ******* ** *** ***** *** ** *** ***** ********* *** **** *** ** ******. *** ******* ***** **** ** *** ***** **** ******** ******* ** ****** *** ****** ** **** ** *** ****, **** **** ********* ***** ***** ** *******
******* *** ****** ** *** **** ***** ********.

	 	

  

	 	

  

	2.	Schedule F, CSG Services, Section I, Item E. entitled “Ancillary services for Non-Rated Video and Non-Rated High-Speed Data Services,”
Subsection 4. entitled “Database Maintenance and Programming Requests,” of the Agreement shall be amended to add the following: 

  

					
	 Description of Item/Unit of Measure
	  	Frequency	  	Fee
	*** **** **** *** **** ***** **	  	*******	  	****.**

 **** *: ******* ** *** *********** ******** ** ******* *-*, ******* *.(*) ** *** *********. 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed by their duly authorized representatives. 

 

							
	DISH Network l.l.c.	  	CSG SYSTEMS, INC.
				
	 By:
	 	 /s/ Michael K. McClaskey
	  	By:	 	 /s/ Michael J. Henderson

	 Name: Michael K. McClaskey
	  	Name: Michael J. Henderson
	Title:   Senior Vice President and Chief Information Officer	  	Title:   EVP Sales & Marketing
	 Date:   1-12-12
	  	Date:   1/13/12

  
 2 / 2Eighteenth Amendment to the CSG Master Subscriber Management System Agreement

 Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested 
 and the Redacted Material has been separately filed with the Commission,” and places where
information has 
 been redacted have been marked with (***). 
  
 Exhibit 10.23K 
 EIGHTEENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK, L.L.C. 

This EIGHTEENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital
letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

Whereas, pursuant to Schedule L of the Agreement (as amended by the Tenth Amendment to the Agreement, dated January 14,
2011 (CSG #2307267) (the “10th Amendment”) and the Amended and Restated Third Amendment to the Agreement (the “A&R 3rd Amendment”), which was effected by the 10th Amendment), upon the completion of the Platform
Migration, as described in Section 4(b) the A&R 3rd Amendment (i.e., such completion meaning that all of Customer’s Active Subscribers are on ACP and there are zero (0) subscribers in Cycle E and, except as provided for in the
Nineteenth Amendment to the Agreement of even date herewith, CSG has completed all Custom Roadmap Development provided for in Attachment B to the A&R 3rd Amendment) (“Completion of Platform Migration”), Schedule A and Exhibit
A-5 will be amended to remove the CSG Smartlink® Service and replace it with the CSG SmartLink® BOS Service; 
 Now therefore, CSG and Customer agree as follows as of the Effective Date: 
  

	1.	Upon *** ********** ** ******** *********, Schedule F, Fees, CSG Services, Subsection II, Interfaces, of the Agreement shall, without further actions of
the parties, be deemed to be amended to delete Subsection C, entitled “CSG Smartlink,” in its entirety and replaced with the following Subsection C: 

 

	 	C.	 CSG
SmartLink® BOS (SLBOS) Interface 

 

					
	 Description of Item/Unit of Measure
	  	Frequency	  	Fee
	 ************ *** *****-******* **
	  	*** *******	  	*****
	 ********* *********** *** ********* ******** ***** ** ***** **
	  	*** *******	  	*****
	 ***** **** ***** ** ************ *** ****** *“***”* ******* *******
	  		  	
	 **** * ********** ***** ************ ** ** *** ****
	  	*******	  	******** ** ***
******* ******
********** ******
	 **** * ********** ***** *********** **** *** *** ** ** *** **** ************ ** **** * ******
	  	*******	  	***,***.**
	 **** * ********** ***** ******** **** *** **** **** *********** **** ************ ** **** * *** **** * ******
	  	*******	  	****.**

  

	    	**** *: ************ *** *****-** ********. *** ************ *** *****-** ******** *** *** ********** **** ***** ** *** ***** ** * ******** ****** **** *********
** ****. 

  

	    	**** *: ********* *********** *** ********* ********. ***** ******* ** ********* *********** ******** *** ********* ******** ********* ** ******** ** ******** ** ***
****** **** *********** ** ********’* ***** ***** ************. *** ********* *********** ******** *** ********* ******** *** *** ********** **** ***** ** *** ***** ** * ******** ****** **** ********* ** ****.  

			
	*** Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission.

 

	 	
**** *: ********’* *** ********** **** ** ******** *** ******** ** * ********* ******** ***** ** *** *** ** *** ****** ** *****, ****, ********* *** ******** ** **** **** ****** ***
**** ** *** *********. *** *** ******* ** *********** *** *** ********** ***** ********** ** *** **** ******** *******, *** ******* ***** *** ************ (** ******** ****** *** **** * *****) ** **** (*) ********* **** *** **** ** ***
***** (*) ****** ** *** ****-****** ******* **** ** ******** ** ****** * **** ** ******* (**) ******** (*** “********* *** *********** ****”). *** ***** ******* * **** ** *** ********* *********** **** ** ******** ** ***** ****
*** ***** ******** *** ** *** ***** *********** ********* *** *** ** *** ******** *******. *** ****** *** ***** ** *** ********* *** *********** **** (“*********** *** *****”) **** ** *** *** ***** **** ** ********* *** ***
********** ***** ********** ***** ******* *** *** **** ******** ******* (“*** ******** ***”). *** **** ***** ********* ******** *** *** *** ******** *** ** *** ***** *********** ********* *** *** ** *** ******** *******. ***
************* ********, *** **** ***** ** ** ***** ** **** **** *** ******* ** *** *** ********** ***** (********** ** ** ***** ******* (***) ***) ********* *****, *.*., ******** **** *** ******* ****** ********** ****** ** ** ********** ****.
******** ******** *** ***** ** ******* *** ********* *** *********** **** ** *** **** ******* ** *** *****, ****, ********* *** ******** ****** **** *******. ******** *** ****** *** ****** ** ***** *** **** ********* *** ****** (**) **** *******
******* ****** *** *** ********** ***** ** ******* ** *** ***** *** ** *** ***** ********* *** **t***** ** ******.  

  

	    	**** *: *** ****** ************ **** ******* ** ******* ************ ***** **** ***** (**) ****** *********. *** ****** ******** **** ** ********** **** :** **
:** **** **** (*.*., **** **:** ** **:**). ****** *** *** (*) **** ******, *** ***** ****** ** ************ **** ** ******* *** **** ** ******* ** ***** ******** *** ******* ******* (*,***) ** ****** *** ****** *** ***********. 

  

	    	**** *: ******** ********* ************ ** *** ******** ********* *** ************** **** ** ******* ** ****** ******* *****. ******** *** * *** ********* ** *
*** ********* ** * ***** ***** **** ** ******* ** **** * ** *** ***** ***** (********* *********** *** ********* ********). 

  

	2.	Customer desires to purchase, and CSG agrees to provide, incremental SLBOS TPS to support ACP production environment made available for Customer. Beginning on
the date on which Customer’s first Active Subscriber is migrated to ACP (such date is also known as the “go-live day”) of migration to ACP, for the SLBOS TPS fee set forth in the table in Section 2 above, CSG agrees to provide
SLBOS TPS in the amount of ***** ******* ******** (***); ********, *******, **** ** ********’* ********** ***** ****** (**) **** ***** ** *** **-**** *** ** **** **** ***** ******* ******** (***), **** *** ***** *** *** ***** ********** ******
** ** **** **** (*.*., *** **** **** ** ****** (**) **** ***** ** *** **-**** ***) ** *** ****** ** ***** *** ** ** ******** ** *** **-**** *** *** ******** ***** ** ******** *** **** ** ********’* ******* *******. ****** *** ****** (**) ****
***** *** **-**** ***, ******** *** ******** ** ******** *********** ** *** ***** *** *** ***** ** ******** *** **** ** ********’* ******* ******* ** ********** **** *** ***** *** ******** ****** **** *****. ******** *** *** ***** **** ***
***** *** ***** ** ** *** **** *** ** *** ****** (**) **** ***** *** **-**** *** ***** ** *** ***** *** ***** ***** *** *** ************* ******** *** **** *** ** ******** ** *** ***** *** *** *** ***** ** ******* * *****, ********* **** *** *****
******* ******* ******** ** ******** ** ********** **** *** ********* ********* *** **-**** ***. 

 IN WITNESS WHEREOF the
parties hereto have caused this Amendment to be executed by their duly authorized representatives. 
  

							
	DISH NETWORK L.L.C.	  	CSG SYSTEMS, INC.
				
	By:	 	 /s/ Michael K. McClaskey
	  	By:	 	 /s/ Michael J. Henderson

	Name: Michael K. McClaskey	  	Name: Michael J. Henderson
	Title:   Senior Vice President and Chief Information Officer	  	Title:   EVP Sales & Marketing
	Date:   1-12-12	  	Date:   1/13/12

  
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