Document:

Exhibit 10.17

         AGREEMENT,  made and entered  into as of the 1st day of January,  2000,
between  BURLINGTON  INDUSTRIES,   INC.,  a  Delaware  corporation  (hereinafter
sometimes referred to as the "Corporation"),  and James R. McCallum (hereinafter
referred to as "Executive").

         WHEREAS,  the  Corporation  and  Executive  desire  to  enter  into  an
Employment  Agreement  effective January 1, 2000, this Agreement to supersede in
its entirety the present employment agreement, if any, between the parties;

         NOW, THEREFORE,  in consideration of the mutual agreements  hereinafter
contained, the Corporation and Executive hereby agree as follows:

         l. The Corporation agrees to employ Executive,  and Executive agrees to
serve the Corporation, upon the terms hereinafter set forth.

         2. The employment of Executive hereunder shall commence January 1, 2000
and continue  until  December  31, 2001,  unless  earlier  terminated  under the
provisions of Paragraphs 6, 7 or 8 of this Agreement.

         3. Executive agrees to serve the Corporation faithfully and to the best
of his ability under the direction of the Board of Directors of the Corporation,
devoting  his  entire  time,  energy and skill  during  regular  business  hours
performing the duties assigned by the Board.

         4. The Corporation  agrees to pay to Executive during the period of the
term hereof salary for his services at the rate (the "Annual Rate", which Annual
Rate shall  refer to any  subsequent  increase  in the rate of  compensation  of
Executive  granted by the Corporation  during the term of this Agreement) of One
Hundred Eighty Thousand Dollars  ($180,000) per annum,  payable in equal monthly
or other more frequent  installments in accordance with the general  practice of
the Corporation for salaried senior employees.

         5. The  Corporation  may from  time to time  pay  additional  incentive
compensation  to  certain  executives  when and if  authorized  by the  Board of
Directors  or  the  appropriate  Committee  of the  Board  of  Directors  of the
Corporation.  Executive is deemed to be a valuable  executive of the Corporation
and will be considered for payment of such incentive  compensation  in all years
that the Board  determines that such  compensation  should be paid to senior and
key  employees  generally.  It is  expressly  understood  that the amount of any
additional  compensation is entirely in the discretion of the  Corporation,  and
nothing  herein  shall  be  construed  as a  promise  or  obligation  to pay any
additional  compensation to Executive whatsoever.  If sums are paid to Executive
as  additional  compensation  in any year,  such  payment  shall  not  create an
obligation to pay additional compensation to Executive in any past or succeeding
year. No payments to Executive of additional compensation,  if any, shall reduce
or be applied against the salary to be paid to Executive pursuant to Paragraph 4
hereof.

         6.  If,  during  the term of this  Agreement,  Executive  shall  become
physically or mentally incapable of fully performing services required of him in
accordance  with his obligations  under Paragraph 3 of this Agreement,  and such
incapacity is, or may reasonably be expected to exist,  for more than two months
in the aggregate  during any period of twelve  consecutive  months,  as shall be
determined by a physician  mutually agreed upon by the Corporation and Executive
(or Executive's  legal  representative  if Executive is incapable of making such
determination),   which  determination  shall  be  final  and  conclusive,   the
Corporation  may, upon notice to  Executive,  terminate  this  Agreement and his
employment hereunder, and upon such termination,  Executive shall be entitled to
receive (i) cash  compensation at the Annual Rate for a period of six months and
(ii) shall receive benefits as provided under Paragraph 7(b)(iii) below for such
six-month period.  Executive agrees to accept such payment in full discharge and
release of the Corporation,  its subsidiaries and their management,  of and from
any and all further  obligations and liabilities to him under Paragraph 4 hereof
(including  any liability for payments under the  Corporation-funded  disability
insurance program).

         7. (a) The Corporation may in its sole discretion at any time terminate
Executive's employment under this Agreement, whether for cause or without cause.

           (b) Other than  under the  circumstances  described  in  paragraph  8
below, in the event of (1) an involuntary termination of employment of Executive
without Cause or (2) a voluntary termination of employment by Executive for Good
Reason,  Executive shall receive (in lieu of any payment under the Corporation's
Severance Policy), as soon as practicable following such termination:

             (i) salary accrued through the date of termination at the Annual
 Rate;

             (ii) a lump sum  payment in cash equal to (x) the salary that would
have been  payable  under  Paragraph  4 above  during the  Severance  Period (as
defined below) plus (y) an amount (the "Bonus  Equivalent")  equal to the number
of years in the  Severance  Period  times the amount  established,  for the year
during  which such  termination  occurs,  as the  Executive's  target  incentive
payment under the Corporation's annual cash incentive plan approved by the Board
of Directors with respect to such year; and

            (iii) either (x) Executive shall continue,  to the extent  permitted
by  applicable  law,  as a  participating  member or  beneficiary  in all of the
benefit and welfare plans of the  Corporation  in which  Executive  participated
immediately  prior to the date of termination or (y) the Corporation  shall fund
substantially  equivalent benefits to the extent  participation in such plans is
not permissible,  and Executive shall be guaranteed service credit in such plans
(including,  without  limitation,  for  vesting  purposes  of  the  Supplemental
Executive  Retirement  Plan),  in either case (x) or (y) for the period equal to
the  Severance  Period.  Executive's  rights under this Clause (iii) shall cease
when Executive commences other employment and obtains coverage under other plans
on a substantially similar basis to those of the Corporation.

Except as expressly  provided in this subparagraph  7(b), in all other respects,
Executive's  rights under all of the benefit plans of the  Corporation  shall be
governed by the terms of such plans and not by the provisions of this Agreement.

                  (c) In the  event of an  involuntary  termination  for  Cause,
Executive shall only be entitled to payments under the Severance Policy and only
if the conduct  giving rise to such  termination  was not, in the  Corporation's
sole judgment, willful.

                  (d) In the event that Executive's  employment is terminated by
the  Corporation  or the  Executive for any reason other than those set forth in
Paragraph  6  above,  subparagraphs  7(b) or  7(c) or  Paragraph  8  below,  the
Corporation shall have no further obligation to Executive hereunder or under the
Severance Policy.

                  (e)  Notwithstanding  any other  provisions of this Agreement,
Executive's  obligations  under  Paragraphs  9 and 10 of  this  Agreement  shall
survive the termination or expiration of this Agreement.

         8.  (a) If  within  two  years  following  a  Change  of  Control,  the
employment  of Executive  hereunder is  terminated  by the  Corporation  without
Cause, or is terminated by Executive for Good Reason,  in either case other than
by reason of death or disability, the Corporation shall promptly (not later than
30 days)  pay to  Executive  a lump sum  payment  in cash  equal to (i) the then
salary  of  Executive  at the  Annual  Rate  times  the  number  of years in the
Severance  Period,  plus (ii) the Bonus  Equivalent times the number of years in
the Severance  Period.  In addition,  following such  termination of employment,
Executive shall continue for the number of years in the Severance Period, in the
manner set forth in  subparagraph  7(b)(iii)  above,  to participate  in, or the
Corporation shall fund substantially  equivalent benefits, under the welfare and
benefit plans of the Corporation.

                  (b) In the event that the  payment by the  Corporation  of the
payments  required in the  preceding  Paragraph  would  result in the  Executive
becoming  subject to the  imposition  of an excise tax under Section 4999 of the
Internal  Revenue  Code of 1986,  as amended,  then the amount of payments  made
hereunder  shall be reduced to an amount  which  would  maximize  the  after-tax
payments to the Executive of such amount.  The  determination  of such reduction
amount,  if any, shall be made by the Executive,  with the advice of Executive's
tax or financial advisor.

         9. Executive expressly agrees, as further consideration hereof and as a
condition to the performance by the Corporation and its subsidiary  companies of
their  obligations  hereunder,  that while  employed by the  Corporation  or its
subsidiary companies and (1) during a period of six months following termination
of his  employment,  and (2)  only in the  event  that  Executive  is  receiving
severance  payments  and/or  benefits  under  Paragraph  7(b) during the further
period  commencing on the day following  such  six-month  period and  continuing
until the last day of the  Severance  Period,  Executive  will not  directly  or
indirectly  render advisory  services to or become employed by or participate or
engage in any business materially  competitive with any of the businesses of the
Corporation and its subsidiary  companies  (Executive hereby  acknowledging that
Executive has had access in his executive capacity to material information about
all of the Corporation's businesses) without first obtaining the written consent
of the  Corporation.  The period of  non-competition  established  in clause (2)
above may be shortened,  at the election of the Executive evidenced by a written
relinquishment  satisfactory  to the  Corporation,  of any  remaining  right  to
severance payments under this Agreement,  to a period ending on the last date as
of which such severance payments are earned.

    10. Executive  agrees that, both during and after his employment  hereunder,
he  will  not  disclose  to  any  person  unless  authorized  to do  so  by  the
Corporation,  any of the Corporation's  trade secrets or other information which
is confidential or secret. Trade secrets or confidential  information shall mean
information  which has not been made available by the Corporation to the public,
including  but not limited to strategic  and business  plans,  product or market
development studies, plans or surveys; designs and patterns;  inventions, secret
processes  and  developments;  any cost data,  including  labor costs,  material
costs, and any data that is a factor in costs; price, source or utilization data
on raw materials, fibers, machinery, equipment and other manufacturing supplies;
technical  improvements,  designs,  procedures  and  methods  developed  by  the
Corporation;  any data  pertaining  to sales  volume by  location  or by product
category;  customer  lists;  production  methods  other than those  licensed  by
outside companies;  compensation  practices;  and profitability,  margins, asset
values, or other information relating to financial statements.

           Executive acknowledges that the disclosure of the Corporation's trade
secrets or confidential  information to unauthorized  persons would constitute a
clear  threat to the  business of the  Corporation,  and that the failure of the
Executive  to  abide  by the  terms  of  Paragraphs  9 and 10 will  entitle  the
Corporation  to exercise any or all  remedies  available to it in law or equity,
including  without  limitation,  an  injunction  prohibiting  a breach  of these
provisions or suit for restitution.

         11. The following  capitalized  terms used in this Agreement shall have
the meanings set forth below:

                  (i)  "Severance   Policy"  means  the  policy   providing  for
severance payments to salaried  employees set forth in the Corporation's  Policy
Manual as in effect on the date of Executive's termination of employment.

             (ii) A termination  for "Cause"  means a termination  of employment
with the  Corporation or any of the  subsidiaries  or joint ventures  which,  as
determined  by the  Corporation,  is by  reason  of (A)  the  commission  by the
Executive of a felony or a  perpetration  by the  Executive of a dishonest  act,
material  misrepresentation  or common law fraud against the  Corporation or any
subsidiary,  joint  venture  or other  affiliate  thereof,  (B) any other act or
omission which is injurious to the financial condition or business reputation of
the Corporation or any subsidiary,  joint venture or other affiliate thereof, or
(C) the willful failure or refusal of the Executive to substantially perform the
material duties of the  Executive's  position with the Corporation or any of the
Corporation's subsidiaries, joint ventures or affiliates.

            (iii) "Good Reason" means (A) a failure to promptly pay compensation
due and payable to the Executive in connection with his or her employment, (B) a
reduction in Executive's level of compensation  (other than changes to incentive
or benefit  plans  affecting all  executives)  of the  Corporation  in a similar
manner,  (C) unless agreed to by Executive,  the  assignment to the Executive of
duties   inconsistent  with  the  Executive's   position  as  such  duties  were
immediately  prior to such  assignment  which  results in a  diminution  of such
position,  authority,  duties  or  responsibilities,  or  (D) a  change  in  the
employment  requirements of Executive which, in the view of the Compensation and
Benefits Committee of the Corporation's  Board of Directors,  subjects Executive
to an unfair change of circumstances.

             (iv)  "Severance  Period" shall mean, for the purposes of Paragraph
7, the one  year  period  commencing  on the  date of  termination,  and for the
purposes  of  Paragraph  8,  the  two  year  period  commencing  on the  date of
termination.

              (v)  "Change of Control" means that any of the following events
shall have occurred:

                           (A) The  Corporation  is  merged or  consolidated  or
reorganized into or with another corporation,  person or entity, and as a result
of such  merger,  consolidation  or  reorganization  less than a majority of the
combined voting power of the  then-outstanding  securities of such  corporation,
person or entity immediately after such transaction are held in the aggregate by
the  holders  of  securities  entitled  to vote  generally  in the  election  of
Directors  of  the  Corporation  ("Voting  Stock")  immediately  prior  to  such
transaction;

                           (B) The Corporation sells or otherwise  transfers all
or substantially all of its assets to any other  corporation,  person or entity,
and less than a majority of the combined  voting  power of the  then-outstanding
securities of such corporation,  person or entity immediately after such sale or
transfer  is held  in the  aggregate  by the  holders  of  Voting  Stock  of the
Corporation immediately prior to such sale or transfer;

                           (C) If during  any period of two  consecutive  years,
individuals who at the beginning of any such period  constitute the Directors of
the Corporation  cease for any reason to constitute at least a majority thereof,
unless  the  election,  or the  nomination  for  election  by the  Corporation's
stockholders,  of each Director of the  Corporation  first  elected  during such
period was  approved by a vote of at least  two-thirds  of the  Directors of the
Corporation  then still in office who were  Directors of the  Corporation at the
beginning of any such period.

         12. Any notice to be given by Executive  hereunder shall be sent to the
Corporation  at its  offices,  3330  West  Friendly  Avenue,  Greensboro,  North
Carolina  274l0,  and any notice from the Corporation to Executive shall be sent
to Executive at the address set forth under his  signature  below.  Either party
may change the address to which notices are to be sent by notifying the other in
writing of such changes in accordance with the terms hereof.

         IN  WITNESS  WHEREOF,  Burlington  Industries,  Inc.  has  caused  this
Agreement to be executed in its corporate name by its duly authorized  corporate
representative  thereunto  duly  authorized,  and Executive has hereunto set his
hand and seal, as of the day and year first above written.

                                  BURLINGTON INDUSTRIES, INC.

                                  By
                                    --------------------------------
                                        George W. Henderson, III
                                        President and Chief
                                        Executive Officer

                                                      (L.S.)
                                    -----------------------------
                                           James R. McCallumEXHIBIT 10.10

                              EMPLOYMENT AGREEMENT

      This Employment Agreement (this "Agreement") is entered into this 15th day
of January, 1999, by and between W. Audie Long ("Employee") and Billing Concepts
Corp., a Delaware corporation (the "Company").

                                   WITNESSETH:

      WHEREAS, the Company and Employee desire to enter into an agreement to
establish the terms of Employee's continued employment with the Company and to
set forth each party's duties and obligations to the other;

      NOW, THEREFORE, in consideration of the foregoing premises, the mutual
agreements contained herein and other good and valuable consideration, the
receipt and sufficiency of which are hereby acknowledged, this Agreement is
entered into to read as follows:

                                    ARTICLE I
                                     DUTIES

      1.1 DUTIES. During the term of this Agreement, the Company agrees to
employ Employee as General Counsel, Senior Vice President and Corporate
Secretary of the Company, and Employee agrees to serve the Company in such
capacities or in such other capacities (subject to Employee's termination rights
under Section 4.2) as the Board of Directors of the Company may direct, all upon
the terms and subject to the conditions set forth in this Agreement.

      1.2 EXTENT OF DUTIES. Employee shall devote substantially all of his
business time, energy and skill to the affairs of the Company as the Company,
acting through its Board of Directors, shall reasonably deem necessary to
discharge Employee's duties in such capacities. Employee may participate in
social, civic, charitable, religious, business, education or professional
associations, so long as such participation would not materially detract from
Employee's ability to perform his duties under this Agreement. Employee shall
not engage in any other business activity during the term of this Agreement
without the prior written consent of the Company, other than the passive
management of Employee's personal investments or activities which would not
materially detract from Employee's ability to perform his duties under this
Agreement.

                                   ARTICLE II
                               TERM OF EMPLOYMENT

      2.1 GENERAL TERM OF EMPLOYMENT. The term of this Agreement shall commence
on the date hereof and continue for a period of two years. The term of this
Agreement shall be automatically extended on each two-year anniversary of this
Agreement for an additional two-year term unless, at least 30 days prior to the
end of the then effective two-year term, the Company shall give Employee written
notice of its election to terminate this Agreement as of the end of the then
effective two-year term. In the event the Company elects to so terminate this
<PAGE>
Agreement, (a) the Company shall pay Employee, within 15 days of the effective
date of such termination, a lump-sum payment equal to (without discounting to
present value) two times his then effective annual base salary under Section 3.1
hereof, (b) shall continue Employee's medical, health and disability benefits
for two years from such termination and (c) all outstanding stock options held
by Employee not already vested and exercisable shall become fully vested and
exercisable. Payment of such sum, continuation of such medical benefits and
vesting of all outstanding stock options by the Company shall constitute
Employee's full severance pay, and the Company shall have no further obligation
to Employee arising out of such termination. This Agreement is also subject to
earlier termination as hereinafter provided.

                                   ARTICLE III
                                  COMPENSATION

      3.1 ANNUAL BASE COMPENSATION. As compensation for services rendered under
this Agreement, Employee shall be entitled to receive from the Company an annual
base salary of $180,000 (before standard deductions) during the initial term of
this Agreement. Employee's annual base salary shall be subject to review and
adjustment by the Compensation Committee of the Company (the "Compensation
Committee") on an annual basis, provided that any such adjustment shall not
result in a reduction in Employee's annual base salary below $180,000 without
Employee's consent. Employee's annual base salary shall be payable at regular
intervals in accordance with the prevailing practice and policy of the Company.

      3.2 INCENTIVE BONUS. As additional compensation for services rendered
under this Agreement, the Compensation Committee may, in its sole discretion and
without any obligation to do so, declare that Employee shall be entitled to an
annual incentive bonus (whether payable in cash, stock, stock rights or other
property) as the Compensation Committee shall determine. If any such bonus is
declared, the bonus shall be payable in accordance with the terms prescribed by
the Compensation Committee.

      3.3 OTHER BENEFITS. Employee shall, in addition to the compensation
provided for in Sections 3.1 and 3.2 above, be entitled to the following
additional benefits:

            (a) COUNTRY CLUB MEMBERSHIP. Payment in full of membership fees and
dues to a country club of the Employee's choice in the area of his employment,
together with payment or reimbursement of all charges incurred at such club
relating to entertainment of business guests. Upon termination of this Agreement
under Section 4.1, 4.2 or 4.6 hereof, such country club membership shall be
transferred to Employee without further consideration.

            (b) MEDICAL, HEALTH AND DISABILITY BENEFITS. Employee shall be
entitled to receive all of the medical, health and disability benefits that may,
from time to time, be provided by the Company to its executive officers.

            (c) OTHER BENEFITS. Employee also shall be entitled to receive any
other benefits provided by the Company to all employees of the Company as a
group, or all executive officers of the Company as a group, including any profit
sharing, 401(k) or retirement benefits.

            (d) VACATION PAY. Employee shall be entitled to an annual vacation
as determined in accordance with the prevailing practice and policy of the
Company.
<PAGE>
            (e) HOLIDAYS. Employee shall be entitled to holidays in accordance
with the prevailing practice and policy of the Company.

            (f) REIMBURSEMENT OF EXPENSES. The Company shall reimburse Employee
for all expenses reasonably incurred by Employee on behalf of the Company in
accordance with the prevailing practice and policy of the Company.

                                   ARTICLE IV
                                   TERMINATION

      4.1 TERMINATION BY THE COMPANY WITHOUT CAUSE. Subject to the provisions of
this Section 4.1, this Agreement may be terminated by the Company without cause
upon 30 days' prior written notice thereof given to Employee. In the event of
termination pursuant to this Section 4.1, (a) the Company shall pay Employee,
within 15 days of the effective date of such termination, a lump-sum payment
equal to (without discounting to present value) two times his then effective
annual base salary under Section 3.1 hereof, (b) Employee shall be entitled to
all benefits under Section 3.3 hereof, through the expiration of the two-year
term then in effect, to the extent continuation of such benefits is not
prohibited by applicable state and/or federal law, and (c) all outstanding stock
options held by Employee not already vested and exercisable shall become fully
vested and exercisable. Payment of such sum, continuation of all benefits under
Section 3.3 hereof and the vesting of all outstanding stock options by the
Company shall constitute Employee's full severance pay, and the Company shall
have no further obligation to Employee arising out of such termination.

      4.2 VOLUNTARY TERMINATION BY EMPLOYEE FOR GOOD REASON. Employee may at any
time voluntarily terminate his employment for "good reason" (as defined below).
In the event of such voluntary termination for "good reason," (a) the Company
shall pay Employee, within 15 days of the effective date of such termination, a
lump-sum payment equal to (without discounting to present value) two times his
then effective annual base salary under Section 3.1 hereof, (b) the Company
shall provide the continued benefit coverage described in Section 4.1 and (c)
all outstanding stock options held by Employee not already vested and
exercisable shall become fully vested and exercisable.

            For purposes of this Agreement, "good reason" shall mean the
occurrence of any of the following events:

            (a)   Removal from the offices Employee holds on the date of this
                  Agreement or a material reduction in Employee's authority or
                  responsibility, including, without limitation, involuntary
                  removal from the Board of Directors, but not including
                  termination of Employee for "cause," as defined below;

            (b)   A reduction in the  Employee's  then effective base salary
                  under Section 3.1; or

            (c)   The Company otherwise commits a material breach of this
                  Agreement.

      4.3. TERMINATION BY THE COMPANY FOR CAUSE. The Company may terminate this
Agreement at any time if such termination is for "cause" (as defined below), by
delivering to
<PAGE>
Employee written notice describing the cause of termination 30 days before the
effective date of such termination and by granting Employee at least 30 days to
cure the cause. In the event the employment of Employee is terminated for
"cause," Employee shall be entitled only to the base salary earned PRO RATA to
the date of such termination with no entitlement to any base salary continuation
payments or benefits continuation (except as specifically provided by the terms
of an employee benefit plan of the Company). Except as otherwise provided in
this Agreement, the determination of whether Employee shall be terminated for
"cause" shall be made by the Board of Directors of the Company, in the
reasonable exercise of its business judgment, and shall be limited to the
occurrence of the following events:

            (a)   Conviction of or a plea of NOLO CONTENDERE to the charge of a
                  felony (which, through lapse of time or otherwise, is not
                  subject to appeal);

            (b)   Willful refusal without proper legal cause to perform, or
                  gross negligence in performing, Employee's duties and
                  responsibilities;

            (c)   Material breach of fiduciary duty to the Company through the
                  misappropriation of Company funds or property; or

            (d)   The unauthorized absence of Employee from work (other than for
                  sick leave or disability) for a period of 30 working days or
                  more during any period of 45 working days during the term of
                  this Agreement.

      4.4 TERMINATION UPON DEATH OR PERMANENT DISABILITY. In the event that
Employee dies, this Agreement shall terminate upon the Employee's death.
Likewise, if Employee becomes unable to perform the essential functions of the
position, with or without reasonable accommodation, on account of illness,
disability or other reason whatsoever for a period of more than six consecutive
or nonconsecutive months in any twelve-month period, this Agreement shall
terminate effective upon such incapacity, and Employee (or his legal
representatives) shall be entitled only to the base salary earned PRO RATA to
the date of such termination with no entitlement to any base salary continuation
payments or benefits continuation (except as specifically provided by the terms
of an employee benefit plan of the Company).

      4.5 VOLUNTARY TERMINATION BY EMPLOYEE. Employee may terminate this
Agreement at any time upon delivering 30 days' written notice of resignation to
the Company. In the event of such voluntary termination other than for "good
reason" (as defined above), Employee shall be entitled to his base salary earned
PRO RATA to the date of his resignation, but no base salary continuation
payments or benefits continuation (except as specifically provided by the terms
of an employee benefit plan of the Company). On or after the date the Company
receives notice of Employee's resignation, the Company may, at its option, pay
Employee his base salary through the effective date of his resignation and
terminate his employment immediately.

      4.6   TERMINATION FOLLOWING CHANGE OF CONTROL.

            (a) Notwithstanding anything to the contrary contained herein,
should Employee at any time within 12 months of the occurrence of a "change of
control" (as defined below) cease to be an employee of the Company (or its
successor), by reason of (i) termination by the Company (or its successor) other
than for "cause" (following a change of control, "cause" shall be limited to the
conviction of or a plea of NOLO CONTENDERE to the charge of a felony which,
through lapse of time or otherwise, is not subject to appeal, or a material
breach of fiduciary duty
<PAGE>
to the Company through the misappropriation of Company funds or property) or
(ii) voluntary termination by Employee for "good reason upon change of control"
(as defined below), then in any such event, (1) the Company shall pay Employee,
within 45 days of the severance of employment described in this Section 4.6, a
lump-sum payment equal to (without discounting to present value) two times his
then effective base salary under Section 3.1 hereof, (2) Employee shall be
entitled to all benefits provided under Section 3.3 hereof for two years from
such termination, to the extent continuation of such benefits is not prohibited
by applicable state and/or federal law, and (3) immediately prior to the
effective date of such termination, all outstanding stock options held by
Employee not already vested and exercisable shall become fully vested and
exercisable.

            (b) Employee also shall be entitled to an additional payment, to the
extent all payments to Employee (whether pursuant to this Agreement or any other
agreement whatsoever) in connection with a change of control as defined in this
Section 4.6 do not exceed in aggregate, the maximum amount that could be paid to
Employee, without triggering an excess parachute payment under Section 280G(b)
of the Internal Revenue Code of 1986, as amended (the "Code"), and the resulting
excise tax under Section 4999 of the Code, (referred to herein as the "maximum
payment amount") equal to an amount which, when added to the amounts payable to
the Employee under paragraph (a) equals the maximum payment amount; it being the
express intention of the parties that Employee in all cases (whether through
this Agreement or any other agreement whatsoever) receive the maximum payment
amount in connection with a change of control without creating an excess
parachute payment. If such a payment is required under this paragraph (b) in
addition to the amounts set forth in paragraph (a) above, it shall be paid at
the time and in the manner set forth under paragraph (a) above.

            (c) In determining the amount to be paid to Employee under this
Section 4.6, as well as the limitation determined under Section 280G of the
Code, (i) no portion of the total payments which Employee has waived in writing
prior to the date of the payment of benefits under this Agreement will be taken
into account, (ii) no portion of the total payments which nationally recognized
tax counsel (whether through consultation or retention of any actuary,
consultant or other expert), selected by the Company's independent auditors and
acceptable to Employee (referred to herein as "Tax Counsel"), determines not to
constitute a "parachute payment" within the meaning of Section 280G(b)(2) of the
Code will be taken into account, (iii) no portion of the total payments which
Tax Counsel determines to be reasonable compensation for services rendered
within the meaning of Section 280G(b)(4) of the Code will be taken into account,
and (iv) the value of any non-cash benefit or any deferred payment or benefit
included in the total payments will be determined by the Company's independent
auditors in accordance with Sections 280G(d)(3) and (iv) of the Code.

            (d) As used in this Section, voluntary termination by Employee for
"good reason upon change of control" shall mean (i) removal of Employee from the
offices Employee holds on the date of this Agreement, (ii) a material reduction
in Employee's authority or responsibility, including, without limitation,
involuntary removal from the Board of Directors, (iii) relocation of the
Company's headquarters from Bexar County, Texas, (iv) a reduction in Employee's
then effective base salary under Section 3.1 or (v) the Company otherwise
commits a breach of this Agreement.

            (e) As used in this Agreement, a "change of control" shall be deemed
to have occurred if (i) any "Person" (as such term is used in Sections 13(d) and
14(d) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"),
is or becomes a "beneficial owner" (as
<PAGE>
defined in Rule 13d-3 under the Exchange Act), directly or indirectly, of
securities of the Company representing more than 30% of the combined voting
power of the Company's then outstanding securities, or (ii) at any time during
the 24-month period after a tender offer, merger, consolidation, sale of assets
or contested election, or any combination of such transactions, at least a
majority of the Company's Board of Directors shall cease to consist of
"continuing directors" (meaning directors of the Company who either were
directors prior to such transaction or who subsequently became directors and
whose election, or nomination for election by the Company's stockholders, was
approved by a vote of at least two thirds of the directors then still in office
who were directors prior to such transaction), or (iii) the stockholders of the
Company approve a merger or consolidation of the Company with any other
corporation, other than a merger or consolidation that would result in the
voting securities of the Company outstanding immediately prior thereto
continuing to represent (either by remaining outstanding or by being converted
into voting securities of the surviving entity) at least 60% of the total voting
power represented by the voting securities of the Company or such surviving
entity outstanding immediately after such merger or consolidation, or (iv) the
stockholders of the Company approve a plan of complete liquidation of the
Company or an agreement of sale or disposition by the Company of all or
substantially all of the Company's assets.

            (f) Anything in this Agreement to the contrary notwithstanding, in
the event it shall be determined that any payment or distribution by the Company
or any of its affiliates to or for the benefit of Employee, whether paid or
payable or distributed or distributable pursuant to the terms of this Agreement
or otherwise (any such payments or distributions being individually referred to
herein as a "Payment," and any two or more of such payments or distributions
being referred to herein as "Payments"), would be subject to the excise tax
imposed by Section 4999 of the Code (such excise tax, together with any interest
thereon, any penalties, additions to tax, or additional amounts with respect to
such excise tax, and any interest in respect of such penalties, additions to tax
or additional amounts, being collectively referred herein to as the "Excise
Tax"), then Employee shall be entitled to receive an additional payment or
payments (individually referred to herein as a "Gross-Up Payment" and any two or
more of such additional payments being referred to herein as "Gross-Up
Payments") in an amount such that after payment by Employee of all taxes (as
defined in paragraph (p) below) imposed upon the Gross-Up Payment, Employee
retains an amount of such Gross-Up Payment equal to the Excise Tax imposed upon
the Payments.

            (g) Subject to the provisions of paragraph (h) through (n) below,
any determination (individually, a "Determination") required to be made under
this Section 4.6, including whether a Gross-Up Payment is required and the
amount of such Gross-Up Payment, shall initially be made, at the Company's
expense, by Tax Counsel. Tax Counsel shall provide detailed supporting legal
authorities, calculations and documentation both to the Company and Employee
within 15 business days of the termination of Employee's employment, if
applicable, or such other time or times as is reasonably requested by the
Company or Employee. If Tax Counsel makes the initial Determination that no
Excise Tax is payable by Employee with respect to a Payment or Payments, it
shall furnish Employee with an opinion reasonably acceptable to Employee that no
Excise Tax will be imposed with respect to any such Payment or Payments.
Employee shall have the right to dispute any Determination (a "Dispute") within
15 business days after delivery of Tax Counsel's opinion with respect to such
Determination. The Gross-Up Payment, if any, as determined pursuant to such
Determination shall, at the Company's expense, be paid by the Company to
Employee within five business days of Employee's receipt of such Determination.
The existence of a Dispute shall not in any way affect Employee's right to
receive the Gross-Up Payment in accordance with such Determination. If there is
no Dispute,
<PAGE>
such Determination shall be binding, final and conclusive upon the Company and
Employee, subject in all respects, however, to the provisions of paragraph (h)
through (n) below. As a result of the uncertainty in the application of Sections
4999 and 280G of the Code, it is possible that Gross-Up Payments (or portions
thereof) which will not have been made by the Company should have been made
("Underpayment"), and if upon any reasonable written request from Employee or
the Company to Tax Counsel, or upon Tax Counsel's own initiative, Tax Counsel,
at the Company's expense, thereafter determines that Employee is required to
make a payment of any Excise Tax or any additional Excise Tax, as the case may
be, Tax Counsel shall, at the Company's expense, determine the amount of the
Underpayment that has occurred, and any such Underpayment shall be promptly paid
by the Company to Employee.

            (h) The Company shall defend, hold harmless and indemnify Employee
on a fully grossed-up, after-tax basis from and against any and all claims,
losses, liabilities, obligations, damages, impositions, assessments, demands,
judgments, settlements, costs and expenses (including reasonable attorneys',
accountants' and experts' fees and expenses) with respect to any tax liability
of Employee resulting from any Final Determination (as defined in paragraph (o)
below) that any Payment is subject to the Excise Tax.

            (i) If a party hereto receives any written or oral communication
with respect to any question, adjustment, assessment or pending or threatened
audit, examination, investigation or administrative, court or other proceeding
which, if pursued successfully, could result in or give rise to a claim by
Employee against the Company under this paragraph (i) ("Claim"), including, but
not limited to, a claim for indemnification of Employee by the Company under
paragraph (h) above, then such party shall promptly notify the other party
hereto in writing of such Claim ("Tax Claim Notice").

            (j) If a Claim is asserted against Employee ("Employee Claim"),
Employee shall take or cause to be taken such action in connection with
contesting such Employee Claim as the Company shall reasonably request in
writing from time to time, including the retention of counsel and experts as are
reasonably designated by the Company (it being understood and agreed by the
parties hereto that the terms of any such retention shall expressly provide that
the Company shall be solely responsible for the payment of any and all fees and
disbursements of such counsel and any experts) and the execution of powers of
attorney, provided that:

                  (i) within 30 calendar days after the Company receives or
      delivers, as the case may be, the Tax Claim Notice relating to such
      Employee Claim (or such earlier date that any payment of the taxes claimed
      is due from Employee, but in no event sooner than five calendar days after
      the Company receives or delivers such Tax Claim Notice), the Company shall
      have notified Employee in writing ("Election Notice") that the Company
      does not dispute its obligations (including, but not limited to, its
      indemnity obligations) under this Agreement and that the Company elects to
      contest, and to control the defense or prosecution of, such Employee Claim
      at the Company's sole risk and sole cost and expense; and

                  (ii) the Company shall have advanced to Employee, on an
      interest-free basis, the total amount of the tax claimed in order for
      Employee, at the Company's request, to pay or cause to be paid the tax
      claimed, file a claim for refund of such tax and, subject to the
      provisions of the last sentence of paragraph (l) below, sue for a refund
      of such tax if such claim for refund is disallowed by the appropriate
      taxing authority (it being understood and agreed by the parties hereto
      that the Company shall be entitled to
<PAGE>
      sue only for a refund and the Company shall not be entitled to initiate
      any proceeding in, for example, United States Tax Court) and shall
      indemnify and hold Employee harmless, on a fully grossed-up, after-tax
      basis, from any tax imposed with respect to such advance or with respect
      to any imputed income with respect to such advance; and

                  (iii) the Company shall reimburse Employee for any and all
      costs and expenses resulting from any such request by the Company and
      shall indemnify and hold Employee harmless, on fully grossed-up, after-tax
      basis, from any tax imposed as a result of such reimbursement.

            (k) Subject to the provisions of paragraph (j) above, the Company
shall have the right to defend or prosecute, at the sole cost, expense and risk
of the Company, such Employee Claim by all appropriate proceedings, which
proceedings shall be defended or prosecuted diligently by the Company to a Final
Determination; PROVIDED, HOWEVER, that (i) the Company shall not, without
Employee's prior written consent, enter into any compromise or settlement of
such Employee Claim that would adversely affect Employee, (ii) any request from
the Company to Employee regarding any extension of the statute of limitations
relating to assessment, payment or collection of taxes for the taxable year of
Employee with respect to which the contested issues involved in, and amount of,
the Employee Claim relate is limited solely to such contested issues and amount
and (iii) the Company's control of any contest or proceeding shall be limited to
issues with respect to the Employee Claim and Employee shall be entitled to
settle or contest, in his sole and absolute discretion, any other issue raised
by the Internal Revenue Service or any other taxing authority. So long as the
Company is diligently defending or prosecuting such Employee Claim, Employee
shall provide or cause to be provided to the Company any information reasonably
requested by the Company that relates to such Employee Claim, and shall
otherwise cooperate with the Company and its representatives in good faith in
order to contest effectively such Employee Claim. The Company shall keep
Employee informed of all developments and events relating to any such Employee
Claim (including, without limitation, providing to Employee copies of all
written materials pertaining to any such Employee Claim), and Employee or his
authorized representatives shall be entitled, at Employee's expense, to
participate in all conferences, meetings and proceedings relating to any such
Employee Claim.

            (l) If, after actual receipt by Employee of an amount of a tax
claimed (pursuant to an Employee Claim) that has been advanced by the Company
pursuant to paragraph (j)(ii) above, the extent of the liability of the Company
hereunder with respect to such tax claimed has been established by a Final
Determination, Employee shall promptly pay or cause to be paid to the Company
any refund actually received by, or actually credited to, Employee with respect
to such tax (together with any interest paid or credited thereon by the taxing
authority and any recovery of legal fees from such taxing authority related
thereto), except to the extent that any amounts are then due and payable by the
Company to Employee, whether under the provisions of this Agreement or
otherwise. If, after the receipt by Employee of an amount advanced by the
Company pursuant to paragraph (j)(ii) above, a determination is made by the
Internal Revenue Service or other appropriate taxing authority that Employee
shall not be entitled to any refund with respect to such tax claimed and the
Company does not notify Employee in writing of its intent to contest such denial
of refund prior to the expiration of 30 days after such determination, then such
advance shall be forgiven and shall not be required to be repaid and the amount
of such advance shall offset, to the extent thereof, the amount of any Gross-Up
Payments and other payments required to be paid hereunder.
<PAGE>
            (m) With respect to any Employee Claim, if the Company fails to
deliver an Election Notice to Employee within the period provided in paragraph
(j)(i) above or, after delivery of such Election Notice, the Company fails to
comply with the provisions of paragraphs (j)(ii), (j)(iii) and (k) above, then
Employee shall at any time thereafter have the right (but not the obligation),
at his election and in his sole and absolute discretion, to defend or prosecute,
at the sole cost, expense and risk of the Company, such Employee Claim. Employee
shall have full control of such defense or prosecution and such proceedings,
including any settlement or compromise thereof. If requested by Employee, the
Company shall cooperate, and shall cause its affiliates to cooperate, in good
faith with Employee and his authorized representatives in order to contest
effectively such Employee Claim. The Company may attend, but not participate in
or control, any defense, prosecution, settlement or compromise of any Employee
Claim controlled by Employee pursuant to this paragraph (m) and shall bear its
own costs and expenses with respect thereto. In the case of any Employee Claim
that is defended or prosecuted by Employee, Employee shall, from time to time,
be entitled to current payment, on a fully grossed-up, after-tax basis, from the
Company with respect to costs and expenses incurred by Employee in connection
with such defense or prosecution.

            (n) In the case of any Employee Claim that is defended or prosecuted
to a Final Determination pursuant to the terms of this paragraph (n), the
Company shall pay, on a fully grossed-up, after-tax basis, to Employee in
immediately available funds the full amount of any taxes arising or resulting
from or incurred in connection with such Employee Claim that have not
theretofore been paid by the Company to Employee, together with the costs and
expenses, on a fully grossed-up, after-tax basis, incurred in connection
therewith that have not theretofore been paid by the Company to Employee, within
ten calendar days after such Final Determination. In the case of any Employee
Claim not covered by the preceding sentence, the Company shall pay, on a fully
grossed-up, after-tax basis, to Employee in immediately available funds the full
amount of any taxes arising or resulting from or incurred in connection with
such Employee Claim at least ten calendar days before the date payment of such
taxes is due from Employee, except where payment of such taxes is sooner
required under the provisions of this paragraph (n), in which case payment of
such taxes (and payment, on a fully grossed-up, after-tax basis, of any costs
and expenses required to be paid under this paragraph (n)) shall be made within
the time and in the manner otherwise provided in this paragraph (n).

            (o) For purposes of this Agreement, the term "Final Determination"
shall mean (i) a decision, judgment, decree or other order by a court or other
tribunal with appropriate jurisdiction, which has become final and
non-appealable; (ii) a final and binding settlement or compromise with an
administrative agency with appropriate jurisdiction, including, but not limited
to, a closing agreement under Section 7121 of the Code; (iii) any disallowance
of a claim for refund or credit in respect to an overpayment of tax unless a
suit is filed on a timely basis; or (iv) any final disposition by reason of the
expiration of all applicable statutes of limitations.

            (p) For purposes of this Agreement, the terms "tax" and "taxes" mean
any and all taxes of any kind whatsoever (including, but not limited to, any and
all Excise Taxes, income taxes and employment taxes), together with any interest
thereon, any penalties, additions to tax or additional amounts with respect to
such taxes and any interest in respect of such penalties, additions to tax or
additional amounts.

            (q) For purposes of this Agreement, the terms "affiliate" and
"affiliates" mean, when used with respect to any entity, individual or other
person, any other entity, individual or other person which, directly or
indirectly, through one or more intermediaries, controls, or is
<PAGE>
controlled by, or is under common control with such entity, individual or
person. The term "control" and derivations thereof when used in the immediately
preceding sentence means the ownership, directly or indirectly, of 50% or more
of the voting securities of an entity or other person or possessing the power to
direct or cause the direction of the management and policies of such entity or
other person, whether through the ownership of voting securities, by contract or
otherwise.

            (r) The Company shall defend, hold harmless and indemnify Employee,
on a fully grossed-up, after-tax basis, from and against any and all costs and
expenses (including reasonable attorneys', accountants' and experts' fees and
expenses) incurred by Employee from time to time as a result of any contest
(regardless of the outcome) by the Company or others contesting the validity or
enforcement of, or liability under, any term or provision of this Agreement,
plus in each case interest at the applicable federal rate provided for in
Section 7872(f)(2)(B) of the Code.

      4.7 EXCLUSIVITY OF TERMINATION PROVISIONS. The termination provisions of
this Agreement regarding the parties' respective obligations in the event
Employee's employment is terminated are intended to be exclusive and in lieu of
any other rights or remedies to which Employee or the Company may otherwise be
entitled at law, in equity or otherwise. It is also agreed that, although the
personnel policies and fringe benefit programs of the Company may be
unilaterally modified from time to time, the termination provisions of this
Agreement are not subject to modification, whether orally, impliedly or in
writing, unless any such modification is mutually agreed upon and signed by the
parties.

                                    ARTICLE V
                   CONFIDENTIAL INFORMATION AND NONCOMPETITION

      5.1 NONDISCLOSURE. During the term of this Agreement and thereafter,
Employee shall not, without the prior written consent of the Board of Directors,
disclose or use for any purpose (except in the course of his employment under
this Agreement and in furtherance of the business of the Company) confidential
information, proprietary data or trade secrets of the Company (or any of its
subsidiaries), including but not limited to customer, business planning or
business strategy information, except as required by applicable law or legal
process; provided, however, that confidential information shall not include any
information known generally to the public or ascertainable from public or
published information (other than as a result of unauthorized disclosure by
Employee) or any information of a type not otherwise considered confidential by
persons engaged in the same business or a business similar to that conducted by
the Company (or any of its subsidiaries). All documents which Employee prepared
or which may have been provided or made available to Employee in the course of
work for the Company shall be deemed the exclusive property of the Company and
shall remain in the Company's possession. Upon the termination of Employee's
employment with the Company, regardless of the reason for such termination,
Employee shall promptly deliver to the Company all materials of a confidential
nature relating to the business of the Company (or any of its subsidiaries)
which are within Employee's possession or control.

      5.2 NONCOMPETITION. The Company and Employee agree that the services
rendered by Employee hereunder are unique and irreplaceable. For this reason and
in consideration of the benefits of this Agreement, specifically including but
not limited to applicable termination pay provisions, as well as
confidential/proprietary/trade secret information provided to Employee,
<PAGE>
Employee hereby agrees that, during the term of this Agreement and for a period
of 18 months thereafter, he shall not (except in the course of his employment
under this Agreement and in furtherance of the business of the Company (or any
of its subsidiaries)) (i) engage in, as principal, consultant or employee, any
segment of a business of a company, partnership or firm ("Business Segment")
that is directly competitive with any significant business of the Company in one
of its major commercial or geographic markets or (ii) hold an interest (except
as a holder of less than 5% interest in a publicly traded firm or mutual funds,
or as a minority stockholder or unitholder in a form not publicly traded) in a
company, partnership or firm with a Business Segment that is directly
competitive, without the prior written consent of the Company.

      5.3 VALIDITY OF NONCOMPETITION. The foregoing provisions of Section 5.2
shall not be held invalid because of the scope of the territory covered, the
actions restricted thereby or the period of time such covenant is operative. Any
judgment of a court of competent jurisdiction may define the maximum territory,
the actions subject to and restricted by Section 5.2 and the period of time
during which such agreement is enforceable.

      5.4 NONCOMPETITION COVENANTS INDEPENDENT. The covenants of Employee
contained in Section 5.2 will be construed as independent of any other provision
in this Agreement; and the existence of any claim or cause of action by Employee
against the Company will not constitute a defense to the enforcement by the
Company of said covenants. Employee understands that the covenants contained in
Section 5.2 are essential elements of the transaction contemplated by this
Agreement, and but for the agreement of Employee to Section 5.2, the Company
would not have agreed to enter into such transaction. Employee has been advised
to consult with counsel in order to be informed in all respects concerning the
reasonableness and propriety of Section 5.2 and its provisions with specific
regard to the nature of the business conducted by the Company, and Employee
acknowledges that Section 5.2 and its provisions are reasonable in all respects.

      5.5 COOPERATION. In the event of termination, and regardless of the reason
for such termination, Employee agrees to cooperate with the Company and its
representatives by responding to questions, attending meetings, depositions,
administrative proceedings and court hearings, executing documents and
cooperating with the Company and its legal counsel with respect to issues,
claims, litigation or administrative proceedings of which Employee has personal
or corporate knowledge. Employee further agrees to maintain in strict confidence
any information or knowledge Employee has regarding current or future claims,
litigation or administrative proceedings involving the Company (or any of its
subsidiaries). Employee agrees that any communication with a party adverse to
the Company, or with a representative, agent or counsel for such adverse party,
relating to any claim, litigation or administrative proceeding, shall be solely
and exclusively through counsel for the Company.

      5.6 REMEDIES. In the event of a breach or threatened breach by the
Employee of any of the provisions of Sections 5.1, 5.2 or 5.5, the Company shall
be entitled to a temporary restraining order and an injunction restraining
Employee from the commission of such breach. Nothing herein shall be construed
as prohibiting the Company from pursuing any other remedies available to it for
such breach or threatened breach, including the recovery of money damages.
<PAGE>
                                   ARTICLE VI
                                   ARBITRATION

      Except for the provisions of Sections 5.1, 5.2 and 5.5 dealing with issues
of nondisclosure, noncompetition and cooperation, with respect to which the
Company reserves the right to petition a court directly for injunctive or other
relief, any controversy of any nature whatsoever, including but not limited to
tort claims or contract disputes, between the parties to this Agreement or
between Employee, his heirs, executors, administrators, legal representatives,
successors and assigns, and the Company and its affiliates, arising out of or
related to Employee's employment with the Company, any resignation from or
termination of such employment and/or the terms and conditions of this
Agreement, including the implementation, applicability and interpretation
thereof, shall, upon the written request of one party served upon the other, be
submitted to and settled by arbitration in accordance with the provisions of the
Federal Arbitration Act, 9 U.S.C. ss.ss.1-15, as amended. Each of the parties to
this Agreement shall appoint one person as an arbitrator to hear and determine
such disputes, and if they should be unable to agree, then the two arbitrators
shall chose a third arbitrator from a panel made up of experienced arbitrators
selected pursuant to the procedures of the American Arbitration Association (the
"AAA"), and once chosen, the third arbitrator's decision shall be final, binding
and conclusive upon the parties to this Agreement. Each party shall be
responsible for the fees and expenses of its arbitrator, and the fees and
expenses of the third arbitrator shall be shared equally by the parties. The
terms of the commercial arbitration rules of AAA shall apply except to the
extent they conflict with the provisions of this paragraph. It is further agreed
that any of the parties hereto may petition the United States District Court for
the Western District of Texas, San Antonio Division, for a judgment to be
entered upon any award entered through such arbitration proceedings.

                                   ARTICLE VII
                                  MISCELLANEOUS

      7.1 COMPLETE AGREEMENT. This Agreement constitutes the entire agreement
between the parties and cancels and supersedes all other agreements between the
parties which may have related to the subject matter contained in this
Agreement.

      7.2 MODIFICATION; AMENDMENT; WAIVER. No modification, amendment or waiver
of any provisions of this Agreement shall be effective unless approved in
writing by both parties. The failure at any time to enforce any of the
provisions of this Agreement shall in no way be construed as a waiver of such
provisions and shall not affect the right of either party thereafter to enforce
each and every provision hereof in accordance with its terms.

      7.3 GOVERNING LAW; JURISDICTION. This Agreement and performance under it,
and all proceedings that may ensue from its breach, shall be construed in
accordance with and under the laws of the State of Texas.

      7.4 EMPLOYEE'S REPRESENTATIONS. Employee represents and warrants that he
is free to enter in to this Agreement and to perform each of the terms and
covenants of it. Employee represents and warrants that he is not restricted or
prohibited, contractually or otherwise, from entering into and performing this
Agreement, and that his execution and performance of this Agreement is not a
violation or breach of any other agreement between Employee and any other person
or entity.
<PAGE>
      7.5 COMPANY'S REPRESENTATIONS. The Company represents and warrants that it
is free to enter into this Agreement and to perform each of the terms and
covenants of it. The Company represents and warrants that it is not restricted
or prohibited, contractually or otherwise, from entering into and performing
this Agreement and that its execution and performance of this Agreement is not a
violation or breach of any other agreements between the Company and any other
person or entity. The Company represents and warrants that this Agreement is a
legal, valid and binding agreement of the Company, enforceable in accordance
with its terms.

      7.6 SEVERABILITY. Whenever possible, each provision of this Agreement
shall be interpreted in such manner as to be effective and valid under
applicable law, but if any provision of this Agreement shall be held to be
prohibited by or invalid under applicable law, such provision shall be
ineffective only to the extent of such prohibition or invalidity, without
invalidating the remainder of such provision or the remaining provisions of this
Agreement.

      7.7 ASSIGNMENT. The rights and obligations of the parties under this
Agreement shall be binding upon and inure to the benefit of their respective
successors, assigns, executors, administrators and heirs; provided, however,
that neither the Company nor Employee may assign any duties under this Agreement
without the prior written consent of the other.

      7.8 LIMITATION. This Agreement shall not confer any right or impose any
obligation on the Company to continue the employment of Employee in any
capacity, or limit the right of the Company or Employee to terminate Employee's
employment.

      7.9 ATTORNEYS' FEES AND COSTS. If any action at law or in equity is
brought to enforce or interpret the terms of this Agreement or any obligation
owing thereunder, venue will be in Bexar County, Texas and the prevailing party
shall be entitled to reasonable attorney's fees and all costs and expenses of
suit, including, without limitation, expert and accountant fees, and such other
relief which a court of competent jurisdiction may deem appropriate.

      7.10 NOTICES. All notices and other communications under this Agreement
shall be in writing and shall be given in person or by either personal delivery,
overnight delivery or first-class mail, certified or registered with return
receipt requested, with postage or delivery charges prepaid, and shall be deemed
to have been duly given when delivered personally, upon actual receipt and on
the next business day when sent via overnight delivery, or three days after
mailing first class, certified or registered with return receipt requested, to
the respective persons named below:

            If to the Company:            President
                                          Billing Concepts Corp.
                                          7411 John Smith Drive, Suite 200
                                          San Antonio, Texas 78229

            If to the Employee:           W. Audie Long
                                          7411 John Smith Drive, Suite 200
                                          San Antonio, Texas  78229
<PAGE>
      IN WITNESS WHEREOF, the parties have executed this Agreement effective as
of the day and year indicated above.

                  COMPANY:          BILLING CONCEPTS CORP.

                                    By:   /S/ PARRIS H. HOLMES, JR.
                                          Parris H. Holmes, Jr.
                                          Chairman of the Board and
                                          Chief Executive Officer

                  EMPLOYEE:               /S/ W. AUDIE LONG
                                          W. Audie Long

The Compensation Committee of Billing Concepts Corp. hereby agrees to the above
Employ-ment Agreement between Billing Concepts Corp. and Employee, all as set
forth above.

                                    COMPENSATION COMMITTEE

                                    By:   /S/ LEE COOKE
                                          Lee Cooke
                                          Chairman
<PAGE>
                        AMENDMENT TO EMPLOYMENT AGREEMENT

      This Amendment to Employment Agreement is entered into on February 20,
2000 between W. Audie Long ("Employee") and Billing Concepts Corp., a Delaware
corporation (the "Company").

      WHEREAS, Employee and the Company entered into an Employment Agreement on
January 15, 1999 (the "Employment Agreement"); and

      WHEREAS, Employee has been granted and may hereinafter be granted options
under the Company's 1996 Employee Comprehensive Stock Plan (as amended from time
to time, the "Option Plan") to acquire shares of Common Stock, $.01 par value
("Common Stock"), of the Company;

      WHEREAS, on August 25, 1997 and August 27, 1998, Employee was granted
options to purchase 150,000 and 30,000 shares of Common Stock at exercise prices
of $16.844 and $8.3125 per share, respectively, said options vesting over a
three-year and four-year period, respectively ("Out-of-the-Money Options");

      WHEREAS, the Company and Employee desire to amend the Employment Agreement
whereby certain options granted to Employee under the Option Plan become fully
exercisable by Employee upon termination of the Employment Agreement under
certain circumstances.

      NOW, THEREFORE, for valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, notwithstanding any provisions to the contrary
contained in resolutions granting or agreements governing Options heretofore or
hereafter granted to Employee under the Option Plan, in the event of termination
of the Employment Agreement under Section 4.1 thereof, TERMINATION BY THE
COMPANY WITHOUT CAUSE, Section 4.2 thereof, VOLUNTARY TERMINATION BY EMPLOYEE
FOR GOOD REASON, or Section or 4.6 thereof, TERMINATION FOLLOWING CHANGE OF
CONTROL, then, in any such event, immediately prior to the effective date of
such termination, all Out-of-the-Money Options which have not lapsed shall
become fully vested and exercisable (if not already vested and exercisable) by
Employee for the remainder of the exercise period established under the option
agreement or three (3) years following the date of termination, whichever occurs
later.

      IN WITNESS WHEREOF, the parties have executed this Agreement effective as
of the date indicated above.

      COMPANY:                      BILLING CONCEPTS CORP.

                                    By:  /S/ PARRIS H. HOLMES, JR.
                                          Parris H. Holmes, Jr.
                                          Chairman of the Board and
                                          Chief Executive Officer

      EMPLOYEE:                           /S/ W. AUDIE LONG
                                          W. Audie Long

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