Document:

<PAGE>   1
                                                                   EXHIBIT 10.18

                                SELECTICA, INC.
                        MAJOR ACCOUNT LICENSE AGREEMENT

This Agreement, dated as of January 12, 2000 the (the "Effective Date"), is made
and entered into by and between Selectica, Inc. 2890 Zanker Road, Suite 101, San
Jose, California, 95134 ("SELECTICA"), and Samsung SDS Co., LTD. 707-19
Yoksam-Dong, Kangnam-Gu, Seoul, Korea 135-080 ("Customer"). SELECTICA and
Customer agree as follows:

1.   DEFINITIONS

     Whenever used in this Agreement, the following terms will have the
following specified meanings:

     1.1  "AFFILIATE" shall mean any corporation directly or indirectly
controlled by (to the extent of more than 50% of its issued capital entitled to
vote for the election of directors) the Customer or any partnership, joint
venture or other entity directly or indirectly controlled by (to the extent of
more than 50% of the voting power or otherwise having power to control its
general activities) the Customer, but in each case only for so long as such
ownership or control shall continue.

     1.2  "DOCUMENTATION" means the documentation specified in Exhibit A
attached hereto and licensed to Customer hereunder, together with any and all
new releases, corrections and updates furnished by SELECTICA to Customer under
this Agreement.

     1.3  "SOFTWARE" means the computer software specified in Exhibit A attached
hereto, in object code form, together with any and all Upgrades furnished by
SELECTICA to Customer under this Agreement.

     1.4  "UPGRADES" means all releases, updates and corrections of the Software
licensed to Customer hereunder, in object code form, which are published and
generally made commercially available by SELECTICA to its licensees of the
Software with a change in the integer, tenths or hundredths digit of the version
number (e.g., a change from version x.xx to y.xx or x.yx or x.xy). Upgrades
shall not include any release, update or correction that has been customized by
SELECTICA for use by any particular licenses of the Software or which is made by
SELECTICA solely to adopt or reflect the trade dress of any third party.

2.   SOFTWARE DELIVERY AND LICENSE

     2.1  DELIVERABLES.  Upon execution of this agreement, SELECTICA shall
deliver to Customer one reproducible master copy of the Software licensed
hereunder to Customer in object code form, and one copy of the Documentation.

     2.2  GRANT.  Subject to the terms of this Agreement and payment of all
fees, SELECTICA hereby grants Customer and its Affiliates a nonexclusive,
nontransferable license to:

          (a)  Install and use the Software specified on Exhibit A hereto on the
Customer's or its Affiliate's servers upon payment to SELECTICA of the
applicable amount as set forth in Exhibit B. The Software shall be used solely
in connection with the configuration, design and sales of Customer's or its
Affiliates products.

          (b)  Reproduce the Documentation for the Software ordered by Customer
hereunder and/or incorporate all or any portion of the Documentation in training
materials prepared by the Customer, in each case solely for the use of the
Customer and provided that the copyright notices and other proprietary rights
legends of SELECTICA are included on each copy of the Documentation and such
materials.

          (c) Reproduce and make one copy of the Software for archival and
backup purposes.

     2.3  RESTRICTIONS.  Customer shall use the Software and Documentation only
for the purposes specified in section 2.2. In addition, Customer shall not:

          (a)  modify, change, enhance or prepare derivative works of the
Software or Documentation except as expressly permitted in Section 2.2;

          (b)  reverse engineer, disassemble or decompose the Software, except
to the extent that such acts may not be prohibited under applicable law;

          (c)  remove, obscure, or alter any notice of patent, copyright, trade
secret, trademark, or other proprietary rights notices present on any Software
Documentation;

          (d)  sublicense, sell, lend, rent, lease, or otherwise transfer all or
any portion of the Software or the Documentation to any third party except as
may be permitted in Section 9.4 hereof; and

          (e)  use the Software or the Documentation to provide services to
third parties, or otherwise use the same on a "service" business" basis,

          (f)  use the Software, or allow the transfer, transmission, export, or
re-export of the Software or any portion thereof in violation of any export
control laws or regulations administered by the U.S. Commerce Department, OFAC,
or any other government agency.

     2.4  PROPRIETARY RIGHTS.  The Software Documentation contains valuable
patent, copyright, trade secret, trademark and other proprietary rights of
SELECTICA. Except for the license granted under Section 2.2, SELECTICA reserves
all rights to the Software and Documentation. No title to or ownership of any
Software or proprietary rights related to the Software or Documentation is
transferred to Customer under this Agreement.

     2.5  PROTECTION AGAINST UNAUTHORIZED USE.  Customer shall promptly notify
SELECTICA of any unauthorized use of the Software or Documentation which comes
to Customer's attention. In the event of any unauthorized use by any of
Customer's employees, agents or representatives, Customer shall use its best
efforts to terminate such unauthorized use and to retrieve any copy of the
Software or Documentation in the possession or control of the person or entity
engaging in such unauthorized use. SELECTICA may, at its option and expense,
participate in any such proceeding and, in such an event, Customer shall provide
such authority, information and assistance related to such proceeding as
SELECTICA may reasonably request.

     2.6  RECORDS. Customer shall ensure that each copy it makes of all or any
portion of the Software or the Documentation includes the notice of copyright
or other proprietary rights legends appearing in or on the Software or the
Documentation delivered to Customer by SELECTICA; shall keep accurate records
of the reproduction and location of each copy; and upon request of SELECTICA,
shall provide SELECTICA with complete access to such records and to Customer
facilities, computers and the Software and Documentation for the purpose of
auditing and verifying Customer's compliance with this Agreement.

3.   MAINTENANCE

     Provided Customer has paid SELECTICA the applicable maintenance fee
specified in Exhibit B, SELECTICA will use reasonable commercial efforts to
provide the maintenance services set forth as described in Exhibit C.

4.   COMPENSATION

     4.1  LICENSE FEE.  Customer will pay SELECTICA the Software License Fee
specified in Exhibit B.

     4.2  MAINTENANCE FEE.  Customer agrees to pay SELECTICA the Annual
Maintenance Fee in the amount and in accordance with the terms of Exhibit B for
maintenance services for the first twelve (12) month period commencing on the
Effective Date.

     4.3  PAYMENT.  All fees, charges and other sums payable to SELECTICA under
this Agreement will be due and payable on the dates specified in Exhibit B, or
within thirty (30) days after invoice date if no date is specified in Exhibit B.
All monetary amounts are specified and shall be paid in the lawful currency of
the United States of America. Customer shall pay all amounts due under this
Agreement to

[*] - CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                  Page 1 of 8
<PAGE>   2
SELECTICA at the address set forth herein or such other location as SELECTICA
designates in writing. Any amount not paid when due will bear interest at the
rate of one and one half percent (1.5%) per month or, the maximum rate permitted
by law, whichever is less, determined and compounded on a daily basis from the
date due until the date paid. All fees, charges and other sums payable to
SELECTICA under this Agreement do not include any sales, use, excise or other
applicable taxes, tariffs or duties (excluding any applicable federal and state
taxes based on SELECTICA's net income), payment of which shall be the sole
responsibility of Customer.

5. TERM AND TERMINATION

      5.1 TERM. The term of this Agreement and the license set forth in Section
2.2 shall commence on the Effective Date and shall end upon the termination of
this Agreement pursuant to Section 5.2 or 5.3.

      5.2 TERMINATION BY CUSTOMER. Customer may terminate this Agreement and
any licenses upon thirty (30) days written notice to SELECTICA. Upon
termination, Customer shall return to SELECTICA all copies of the Software and
the documentation in its possession or control, or provide written notice
certifying destruction of such, subject to verification of the same by SELECTICA
to SELECTICA's satisfaction in its sole discretion. Upon any such termination,
SELECTICA shall not be required to refund any fees paid hereunder.

      5.3 TERMINATION BY SELECTICA. If Customer defaults in the performance of
or compliance with any of its obligations under this Agreement, and such default
has not been remedied or cured within thirty (30) days after SELECTICA gives
Customer written notice specifying the default (or immediately in the case of a
breach of Section 2), SELECTICA may terminate this Agreement and any licenses.
Termination is not an exclusive remedy and all other remedies will be available
whether or not termination occurs.

      5.4 POST TERMINATION. Upon termination of this Agreement, Customer and
its Affiliates shall promptly cease the use of the Software and Documentation
and destroy (and in writing certify such destruction) or return to SELECTICA all
copies of the Software and Documentation then in Customer's or its Affiliates
possession or control.

      5.5 SURVIVAL. Sections 2.5, 4, 5.4, 7, 8 and 9 shall survive the
termination of this Agreement.

6. WARRANTIES AND REMEDIES

      6.1 PERFORMANCE WARRANTY AND REMEDY. SELECTICA warrants to Customer that
when operated in accordance with the Documentation and other instructions
provided by SELECTICA, the Software will perform substantially in accordance
with the functional specifications set forth in the Documentation for a period
of ninety (90) days after delivery of the Software to the Customer. If the
Software fails to comply with the warranty set forth in this Section 6.1,
SELECTICA will use reasonable commercial efforts to correct the noncompliance
provided that: Customer notifies SELECTICA of the noncompliance within (90)
ninety days after delivery of the Software to the Customer, and SELECTICA is
able to reproduce the noncompliance as communicated by Customer to SELECTICA. If
after the expenditure of reasonable efforts, SELECTICA is unable to correct any
such noncompliance, SELECTICA may refund to Customer all or an equitable portion
of the license fee paid by Customer to SELECTICA for such Software in full
satisfaction of Customer's claims relating to such noncompliance upon Customer's
return of said Software. ANY LIABILITY OF SELECTICA WITH RESPECT TO THE PRODUCT
OR PERFORMANCE THEREOF UNDER ANY WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER
THEORY WILL BE LIMITED EXCLUSIVELY TO PRODUCT REPLACEMENT OR, IF PRODUCT
REPLACEMENT IS INADEQUATE AS A REMEDY OR, IN THE COMPANY'S OPINION, IMPRACTICAL,
TO A REFUND OF THE LICENSE FEE.

      6.2 WARRANTY LIMITATIONS. The warranties set forth in Section 5.1 apply
only to the latest release of the Software made available by SELECTICA to
Customer. Such warranties do not apply to any noncompliance of the Software
resulting from misuse, casualty loss, use or combination of the Software with
any products, goods, services or other items furnished by anyone other than
SELECTICA, any modification not made by or for SELECTICA, or any use of the
Software by Customer in contradiction of the terms of this Agreement.

7. INDEMNIFICATION

      SELECTICA agrees to hold Customer harmless from liability to third
parties resulting from infringement of any United States patent or copyright or
trade secret by the Software as used within the scope of this Agreement, and to
pay all damages and costs, including reasonable legal fees, which may be
assessed against Customer under any such claim or action. SELECTICA shall be
released from the foregoing obligation unless Customer provides SELECTICA with
(i) written notice within fifteen (15) days of the date Customer first becomes
aware of such a claim or action, or possibility thereof; (ii) sole control and
authority over the defense or settlement thereof; and (iii) proper and full
information and assistance to settle and/or defend any such claim or action.
Without limiting the foregoing, if a final injunction is, or SELECTICA believes,
in its sole discretion, is likely to be, entered prohibiting the use of the
Software by Customer as contemplated herein, SELECTICA will, at its sole option
and expense, either (a) procure for Customer the right to use the infringing
Software as provided herein or (b) replace the infringing Software with
noninfringing, functionally equivalent products, or (c) suitably modify the
infringing Software so that it is not infringing; or (d) in the event (a), (b)
and (c) are not commercially reasonable, terminate the license, accept return of
the infringing Software and refund to Customer an equitable portion of the
license fee paid therefor. Except as specified above, SELECTICA will not be
liable for any costs or expenses incurred without its prior written
authorization. Notwithstanding the foregoing, SELECTICA assumes no liability for
infringement claims with respect to Software (i) not supplied by SELECTICA, (ii)
made in whole or in part in accordance to Customer's specification, (iii) that
is modified after delivery by SELECTICA, (iv) combined with other products,
processes or materials where the alleged infringement relates to such
combination, (v) where Customer continues allegedly infringing activity after
being notified thereof or after being informed of modifications that would have
avoided the alleged infringement, or (vi) where Customer's use of the Software
is not strictly in accordance with this Agreement. THE FOREGOING PROVISIONS OF
THIS SECTION 7 STATE THE ENTIRE LIABILITY AND OBLIGATIONS OF SELECTICA AND THE
EXCLUSIVE REMEDY OF CUSTOMER, WITH RESPECT TO ANY ACTUAL OR ALLEGED INFRINGEMENT
OF ANY PATENT, COPYRIGHT, TRADE SECRET, TRADEMARK OR OTHER INTELLECTUAL PROPERTY
RIGHT BY THE SOFTWARE.

8. DISCLAIMER WARRANTY AND LIMITATION OF LIABILITY

      8.1 DISCLAIMER OF WARRANTIES. EXCEPT AS SET FORTH IN SECTION 8.1,
SELECTICA MAKES NO WARRANTIES WHETHER EXPRESSED, IMPLIED OR STATUTORY REGARDING
OR RELATING TO THE SOFTWARE OR THE DOCUMENTATION OR ANY MATERIALS OR SERVICES
FURNISHED OR PROVIDED TO CUSTOMER UNDER THIS AGREEMENT. SELECTICA SPECIFICALLY
DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND SATISFACTORY QUALITY WITH RESPECT TO THE SOFTWARE, DOCUMENTATION
AND ANY OTHER MATERIALS AND SERVICES PROVIDED BY SELECTICA HEREUNDER, AND WITH
RESPECT TO THE USE OF THE FOREGOING. FURTHER, SELECTICA DOES NOT WARRANT
RESULTS OF USE OR THAT THE SOFTWARE IS BUG FREE OR THAT THE CUSTOMER'S USE WILL
BE UNINTERRUPTED.

      8.2 LIMITATION OF LIABILITY. EXCEPT AS SET FORTH IN SECTION 7, IN NO
EVENT WILL SELECTICA BE LIABLE FOR ANY LOSS OF DATA, COST TO RECOVER, OR FOR
ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND IN
CONNECTION WITH OR ARISING OUT OF THE FURNISHING, PERFORMANCE OR USE OF THE
SOFTWARE, DOCUMENTATION OR ANY MATERIALS OR SERVICES PERFORMED HEREUNDER,
WHETHER ALLEGED AS A BREACH OF CONTRACT OR TORTUOUS CONDUCT, INCLUDING
NEGLIGENCE, EVEN IF SELECTICA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN ADDITION, SELECTICA WILL NOT BE LIABLE FOR ANY DAMAGES CAUSED BY
DELAY IN THE DELIVERY OR FURNISHING OF THE SOFTWARE, DOCUMENTATION, OR OTHER
MATERIALS OR SERVICES. SELECTICA's LIABILITY UNDER THIS AGREEMENT FOR DAMAGES
WILL NOT, IN ANY EVENT, EXCEED THE AMOUNTS PAID BY THE CUSTOMER TO SELECTICA
UNDER

                                  Page 2 of 8
<PAGE>   3
THIS AGREEMENT FOR THE ITEMS GIVING RISE TO SUCH LIABILITY.

9.   MISCELLANEOUS

     9.1  NONDISCLOSURE OF AGREEMENT. Customer shall not disclose the terms of
this Agreement or the ongoing business relationship initiated by this Agreement
except as required by law or governmental regulation without SELECTICA's prior
written consent, except that customer may disclose the terms of this Agreement
on a confidential basis to Customer's accountants, attorneys, parent
organizations and financial advisors and lenders.

     9.2  REFERENCE ACCOUNT. Customer consents to SELECTICA's identification of
Customer as a user of the Software and will cooperate with SELECTICA in
furnishing nonconfidential information about Customer's software use for
informational and promotional use by SELECTICA. No public press releases or
other public forum information exchange about Customer's use of SELECTICA's
Software will be implemented without prior written permission of Customer.

     9.3  NOTICES. Any notice or other communication under this Agreement given
by either party to the other will be deemed to be properly given if given in
writing and delivered in person or facsimile, if acknowledged received by
return facsimile or followed within one day by a delivered or mailed copy of
such notice, or if mailed, properly addressed and stamped with the required
postage, to the intended recipient at its address specified in this Agreement.
Either party may from time to time change its address for notices under this
Section by giving the other party notice of the change in accordance with this
Section 9.3.

     9.4  ASSIGNMENT. Customer may not assign (directly, by operation of law or
otherwise) this Agreement or any of its rights under this Agreement without the
prior written consent of SELECTICA except that Customer may assign all, but not
part of this Agreement and the Software and Documentation then in its
possession or control to the successor of Customer in a merger or other similar
corporate reorganization outside of the course of Customer's normal business
operations or to the purchaser of substantially all of Customer's assets,
provided such successor or purchaser agrees in writing to comply with the terms
of this Agreement. Subject to the foregoing, this Agreement is binding upon,
inures to the benefit of and is enforceable by the parties and their respective
successors and assigns.

     9.5  NONWAIVER. Any failure of either party to insist upon or enforce
performance by the other party of any of the provisions of this Agreement or to
exercise any rights or remedies under this Agreement will not be interpreted or
construed as a waiver or relinquishment of such party's right to assert or rely
upon such provision, right or remedy in that or any other instance.

     9.6  ENTIRE AGREEMENT. This Agreement constitutes the entire agreement,
and supersedes any and all prior agreements, between SELECTICA and Customer
relating to the Software, Documentation, services and other items subject to
this Agreement. No amendment of this Agreement will be valid unless set forth
in a written instrument signed by both parties.

     9.7  GOVERNING LAW AND ARBITRATION. The rights and obligations of the
parties under this Agreement shall not be governed by the 1980 UN Convention on
Contracts for the International Sale of Goods, but instead shall be governed by
and construed under the laws of the State of California, including its Uniform
Commercial Code, without reference to conflict of laws principles. Any dispute
or claim arising out of or in connection with this Agreement or the
performance, breach, or termination thereof, shall be finally settled by
arbitration in San Jose, California by three arbitrators under the rules of
arbitration of (i) the International Chamber of Commerce, if Customer's address
set forth herein is outside the United States, or (ii) by the American
Arbitration Association if such address is in the United States. Judgment on
the award rendered by the arbitrators may be entered in any court having
jurisdiction thereof. Notwithstanding the foregoing, either party may apply to
any court of competent jurisdiction for injunctive relief without breach of this
arbitration process.

     9.8  LANGUAGE. This Agreement is in the English language only, which
language shall be controlling in all respects, and all versions hereof in any
other language shall not be binding to the parties hereto. All communications
and notices to be made or given pursuant to this Agreement shall be in the
English language.

     9.9  APPLICABILITY OF PROVISIONS LIMITING SELECTICA'S LIABILITY. The
provisions of this Agreement under which the liability of SELECTICA is excluded
or limited, shall not apply to the extent that such exclusions or limitations
are declared illegal or void under any applicable laws, unless the illegality
or invalidity is cured under such laws by the fact that the law of California
governs this Agreement.

     9.10 FORCE MAJEURE. Neither party will be liable for, or be considered to
be in breach of or default under this Agreement, other than monetary
obligations, as a result of any cause or condition beyond such party's
reasonable control.

     9.11 ACCEPTANCE. Neither this Agreement nor any of its EXHIBITS will
become effective until accepted by SELECTICA at its offices in San Jose,
California.

In Witness whereof, the parties have executed this Agreement by their duly
authorized representatives.

SELECTICA, INC.
("SELECTICA")

By:  /s/  Stephen Bennion
     ---------------------------

Name:     Stephen Bennion
     ---------------------------

Title:    Vice President/C.F.O.
     ---------------------------

Date:     Jan. 12, 2000
     ---------------------------

Address        2890 Zanker Road
               Suite 101
               San Jose, CA 95134

Telephone #:   (408) 570-9700

Facsimile #:   (408) 570-9705

SamSung SDS CO. LTD.
("Customer")

By:  /s/  Joo Wom Park
     ---------------------------

Name:     Joo Wom Park
     ---------------------------

Title:    Managing Director/CFO
     ---------------------------

Date:     Jan. 12, 2000
     ---------------------------

Address        707-19 Yoksam-Dong Kangham-Gu
               Seoul, Korea
               135-080

Telephone #:   82-2-3429-2110

Facsimile #:   82-2-3429-2107

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                                   EXHIBIT A

                   DESCRIPTION OF SOFTWARE AND DOCUMENTATION

Description
----------------------------------------------------------

ACE Enterprise, including Documentation

     1 or 2 CPU

     4 CPU

     8 CPU

     Test and Development

ACE Server Manager

     Server Manager

     Test and Development

ACE Quoter, including Documentation

     1 or 2 CPU

     4 CPU

     8 CPU

     Test and Development

ACE Studio - Number of Licensed users
     including Documentation

                                  Page 4 of 8

<PAGE>   5
SELECTICA PRICE LIST - EFFECTIVE JANUARY 1, 2000

<TABLE>
<CAPTION>
---------------------------------------------------------------
                  COMPONENTS                             PRICE
---------------------------------------------------------------
<S>                                                    <C>
ACE ENTERPRISE
---------------------------------------------------------------
Single or Dual CPU                                     $[*]
---------------------------------------------------------------
Quad CPU                                               $[*]
---------------------------------------------------------------
Test & Development                                     $[*]
---------------------------------------------------------------

---------------------------------------------------------------
ACE SERVER MANAGER (REQUIRED FOR MULTIPLE ACE
ENTERPRISE SERVERS
---------------------------------------------------------------
Server Manager                                         $[*]
---------------------------------------------------------------
Test & Development                                     $[*]
---------------------------------------------------------------

---------------------------------------------------------------
ACE STUDIO INTEGRATED MODELING
ENVIRONMENT (IME [ILLEGIBLE])
---------------------------------------------------------------
Single Seat                                             $[*]
---------------------------------------------------------------

---------------------------------------------------------------
ACE QUOTE (STOCKS [ILLEGIBLE]
QUOTES)
---------------------------------------------------------------
Single or Dual CPU                                     $[*]
---------------------------------------------------------------
Quad CPU                                               $[*]
---------------------------------------------------------------
Single CPU - Test & Development                        $[*]
---------------------------------------------------------------

---------------------------------------------------------------
</TABLE>

[*] - CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                  Page 5 of 8
<PAGE>   6
                                   EXHIBIT B

                          LICENSE AND MAINTENANCE FEES

1.   License Fee.                  $[*]

The License Fee is due upon the date this Agreement has been executed by both
parties.

2.   Annual Maintenance Fee.       $[*]

[*] Annual Maintenance fee for the first year for the Software.
Maintenance fees for subsequent years (if Customer elects to continue
maintenance), pursuant to the terms and conditions of Exhibit C, shall be
mutually agreed upon by both parties and payable in advance.

[*] CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY WITH
THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.

                                  Page 6 of 8
<PAGE>   7
                                   EXHIBIT C

                        MAINTENANCE TERMS AND CONDITIONS

The following (the "Attachment") sets forth the terms and conditions of the
maintenance services offered to Customer. Capitalized terms not defined in this
Attachment have the same meaning as in this Agreement.

1.   DEFINITIONS.

     o    "Error" means an error in the Software which significantly degrades
          such Software as compared to Selectica's published performance
          specifications.

     o    "Error Correction" means the use of reasonable commercial efforts to
          correct Errors.

     o    "Fix" means the repair or replacement of object or executable code
          versions of the Software to remedy an Error.

     o    "Support Services" means Selectica's support services as described in
          Section 2.

     o    "Updates" means a minor release or enhancement that primarily fixes
          bugs and is considered a maintenance release of the Software.

     o    "Upgrades" means an enhancement, improvement or new version or release
          of the Software (that Selectica makes generally available) which
          provides additional functionality. Upgrade shall include, but not be
          limited to, a new version of the Software that is capable of
          executing on a new operating system or platform.

     o    "Workaround Hours" means a change in the procedures followed or data
          supplied by Company to avoid an Error without substantially impairing
          Company's use of the Software.

     o    "Regular Hours" means 8:30AM to 5:00PM Pacific Time on Selectica's
          regular business days.

2.   SCOPE OF SUPPORT SERVICES. Subject to Section 4 of this Attachment,
     Selectica shall use reasonable commercial efforts to provide the
     following services for the Software:

     o    Technical Communication. Maintain a center capable of receiving
          information from Company by telephone, electronic mail, fax or postal
          mail for support of The Software. Live communication with Selectica
          Personnel is limited to Regular Hours. Outside of such regular hours,
          Selectica shall have an automated answering service to take messages,
          such messages shall be reviewed by Selectica technical personnel at
          the beginning of the next business day. Company may only have access
          to the Selectica support organization via Company's Authorized Contact
          Persons designated above. In case of the Select Advantage support
          program, technical communication will be provided beyond regular
          business hours via pager support.

     o    Maintenance Release. From time to time as Selectica deems necessary
          or desirable, provide Updates of The Software to Company (free of
          charge) that Selectica, in its discretion, makes generally available.
          All such Updates provided by Selectica shall be included in the
          definition of "Software" and shall be subject to the terms
          and conditions of the Agreement.

     o    Modifications of Software. Selectica shall accommodate requests for
          modifications, however, Selectica is under no obligation to
          incorporate those requests from Company in future releases of
          The Software.

                                  Page 7 of 8
<PAGE>   8
     - Error Correction. Selectica shall exercise commercially reasonable
       efforts to correct any Error reported by Company in the current
       unmodified release of Software

3.   CUSTOMER RESPONSIBILITIES. Company is responsible for isolating the
     problem, for eliminating other factors as potential causes of the problem
     and for providing sufficient information, data and test cases to allow
     Selectica to readily reproduce all reported Errors. If Selectica believes
     that a problem reported by Company may not be due to an Error in Software,
     Selectica will so notify Company.

4.   UPGRADES. Upon Company's request, Selectica shall provide copies of any
     Upgrades to the Software within a reasonable period following the release
     of the Upgrade. An "Upgrade" means a release of a Product which consists of
     a new version with substantial enhancements, added functionality or new
     features and which is denoted by a change to the number to the left of the
     first decimal point (e.g., a change from 2.x to 3.x)

5.   EXCLUSIONS. Selectica shall have no obligation to support: (i) altered or
     damaged Software or any portion of Software incorporated with or into other
     software; (ii) Software that is not the then current release or immediately
     Previous Sequential Release which is aged six (6) months or more since the
     issuance of the successive release; (iii) Software problems caused by
     Company's negligence, abuse or misapplication, use of Software other than
     as specified in Selectica user manual or other causes beyond the control of
     Selectica; or (iv) Software installed on any hardware that is not supported
     by Selectica. Selectica shall have no liability for any changes in
     Company's hardware, which may be necessary to use Software due to a
     Workaround or maintenance release.

6.   DISCLAIMER OF WARRANTY. THESE TERMS AND CONDITIONS DEFINE A SERVICE
     ARRANGEMENT AND NOT A SOFTWARE WARRANTY. ALL LICENSED PRODUCTS AND
     MATERIALS RELATED THERETO ARE SUBJECT EXCLUSIVELY TO THE WARRANTIES SET
     FORTH IN THIS AGREEMENT. THESE MAINTENANCE TERMS AND CONDITIONS DO NOT
     CHANGE OR SUPERSEDE ANY TERM OF ANY SUCH AGREEMENT.

                                  Page 8 of 8<PAGE>   1
                                                                   EXHIBIT 10.19

                                SELECTICA, INC.
                  INTERNATIONAL VALUE ADDED RESELLER AGREEMENT

Agreement #:
                                   ------------------------

Effective Date:                    Jan. 12, 2000
                                   ------------------------

THIS AGREEMENT is made and entered into effect as of the date shown above, by
and between Selectica, Inc. ("SELECTICA"), with its principal offices at 2880
Zanker Road, Suite 101, San Jose, CA 95134.

and                 Company ("VAR"):    SAMSUNG SDS CO., LTD.
                                        ----------------------------------------

with its principal offices located at   707-19 Yoksam-Dong, Kangnam-Go
                                        ----------------------------------------
                                        Seoul, Korea, 135-080
                                        ----------------------------------------

Telephone Number:                       82-2-3429-3425
                                        ----------------------------------------
Fax Number:                             82-2-3429-411
                                        ----------------------------------------
Company Contact Name:                   Weon K. Lee
                                        ----------------------------------------
Company Contact Email Address:          Lwk@samsung.co.kr
                                        ----------------------------------------

RECITALS

The parties to this Agreement wish to enter into a non-exclusive,
non-transferable agreement pursuant to which VAR will purchase and/or market
certain of the proprietary Products ("the Products") developed and manufactured
by SELECTICA. Therefore, in consideration of the mutual covenants and
conditions contained in this Agreement, SELECTICA and VAR agree as follows:

1.   APPOINTMENT

1.1  SELECTICA appoints VAR, and VAR accepts appointment as an authorized,
non-exclusive Value Added Reseller of the Products listed on EXHIBIT B hereto
(the "Products"). This appointment authorizes VAR to distribute Products
directly to end-user customers only within the Territory. For purposes of this
Agreement, "Territory" shall mean Korea. VAR must obtain prior written consent
from Selectica for any distribution outside of the Territory. VAR can recommend
resellers in Korea to resell Selectica products. Selectica may approve a
reseller if it meets certain criteria (e.g., such potential resellers do not
represent competitive products/companies and have the expertise to resell and
support Selectica products). If Selectica approves such reseller, VAR may
execute a reseller agreement directly with the reseller with terms and
conditions no less restrictive than those contained in this Agreement. VAR may
not execute any reseller agreements with any reseller not previously approved in
writing by Selectica.

1.2  Although SELECTICA may, from time to time, publish suggested list prices
of the Products, VAR has the right to determine its own resale prices
unilaterally. No SELECTICA representative has any authority to require VAR to
charge a particular resale price for the Products or to otherwise inhibit VAR's
pricing discretion. VAR will promptly report any attempt to do so to
SELECTICA's management in writing.

1.3  SELECTICA reserves the right, during the term of this Agreement and
thereafter, to market products that are the same as or similar to those products
that are the subject of this Agreement, in the same geographical areas serviced
by VAR, either directly or indirectly through independent agents, dealers,
developers, distributors, value added resellers, system integrators and Original
Equipment Manufacturers' without obligation or liability to VAR.

2.   LICENSE GRANT

As part of the appointment under Section 1.1, and subject to the terms and
conditions of this Agreement, Selectica grants VAR (i) a nonexclusive,
non-transferable license to use and distribute internally the Products for
internal testing and development purposes and for demonstration and support of
End Users (the "End-User License");

[*] - CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

<PAGE>   2
(ii) an exclusive, non-transferable license to distribute and sub-license the
Products directly or indirectly through VAR's distribution channel to End Users
in the Territory pursuant to the terms and conditions of an End User license
agreement that contains terms and conditions substantially similar to those set
forth in the End Use Agreement which is attached as Exhibit C (hereinafter the
"End User Agreement").

3.   FEES AND PAYMENT TERMS

3.1  Products Fees. VAR shall pay Selectica, for the Products that VAR is
purchasing pursuant to this Agreement the amount set forth in Exhibit B. Such
fees for the purchase of the Products set forth in Exhibit B shall be
non-refundable.

3.2  Internal Use License. VAR shall pay Selectica, for each of the Products
that it uses or distributes for internal purposes within the scope of the
rights set forth in Section 5(a)(i) of this Agreement, the amounts set forth in
Exhibit G.

3.3  Payment Terms. The payments to Selectica from VAR for the Products listed
on Exhibit B and the Internal Use License shall be paid upon the execution of
this Agreement.

3.4  Taxes, Fees, and Documentation. VAR agrees to pay, and to indemnify and
hold Selectica harmless from, any sales, use, excise, import or export, value
added or similar tax, not based on Selectica's net income, as well as the
collection or withholding thereof, including penalties and interest, and all
government permit or license fees and all customs, duty, tariff and similar
fees levied upon the delivery of the Products and other deliverables, and any
costs associated with the collection of any of the foregoing items. VAR shall
be responsible for obtaining, at its expense, all required import licenses,
permits or other governmental orders. If a resale certificate or other
certificate, document or other evidence of exemption or payment or withholding
of taxes by VAR is required in order to exempt the distribution or licensing of
the Products from any such liability or to enable Selectica to claim any tax
exemption, credit, or other benefit, VAR will promptly furnish such certificate
or document to Selectica.

4.   VAR RESPONSIBILITIES

In consideration for being appointed an authorized VAR of the Products, VAR
assumes the following responsibilities:

4.1  Maintain a sufficient number of trained and knowledgeable sales personnel
who are able to explain in detail the differences between the Products and
competitive products, and who can effectively market the Products and provide
support for the Products to all of the VAR's end-user customers.

4.2  Make reasonable efforts to maintain at lest one SELECTICA certified
technical resource on staff at all times.

4.3  Upon end-user customer request at the point of sale, explain and
demonstrate the Products and instruct the customer on the setup and
installation.

4.4  Display, demonstrate, and represent the Products fairly and make no
representations concerning SELECTICA or its products that are false, misleading
or inconsistent with those representations set forth in the promotional or
other materials that are supplied by SELECTICA.

4.5  Assure that the Products are sold to end-user customers only in complete
and appropriate packaging which includes an SELECTICA warranty and limitation
of liability statements, license agreement and/or other materials as specified
by SELECTICA. VAR shall require each End-User to execute the End User Agreement
attached hereto as Exhibit C.

4.6  Promptly report to SELECTICA all suspected defects in the Products.

4.7  Prevent the unauthorized reverse engineering, decompilation and reverse
analysis of the products by VAR personnel and agents and use reasonable efforts
to prevent unauthorized reverse engineering decompilation and

                                       2
<PAGE>   3
reverse analysis by VAR customers. VAR agrees that if, for any reason, it comes
into possession of any source code, or portion thereof, for any Selectica
product, not generally provided by Selectica as a part of the Software Product,
it will immediately deliver all copies of such source code to Selectica.

4.8 Provide SELECTICA with monthly sales history and quarterly sales forecasts
of the Products.

4.9 Employ the level of energy, skills, and resources necessary to market the
Products actively.

4.10 Pay SELECTICA the fees set forth in Exhibit B to this Agreement and
maintain a satisfactory overall credit rating.

4.11 Comply with all applicable laws and regulations in performing under this
Agreement.

4.12 In connection with any VAR proposals or agreements to supply the Products
or User Documentation to governments (or agencies thereof), VAR will take all
reasonable steps in making such proposals and agreements to ensure that
Selectica's Intellectual Property Rights in such Products and User Documentation
receive the maximum protection available from such governments for commercial
computer software and related documentation developed at private expense. The
provisions of this Section shall not be construed to expand the scope of VAR's
rights set forth in Section 5(a), nor to require VAR to seek or obtain
registrations of any kind whatsoever, in any portion of the Exclusive or
Nonexclusive Territories, to protect the Intellectual Property Rights of
Selectica.

5. SUPPORT AND MAINTENANCE

5.1 Support: Pursuant to VAR being in compliance with the requirements as
detailed in Section 4, SELECTICA shall, during the term of this Agreement and
during SELECTICA's support business hours (5:00 AM - 5:00 PM PST), provide
technical support through appropriate communications mechanisms (telephone, fax,
electronic mail, or web services) to the designated support contact or backup
support contact of the VAR. Both designated support contact and backup support
contact are required to be trained by SELECTICA or its designee and maintain
certification as SELECTICA Certified Developer. VAR will submit in writing the
names of designated and backup support contacts. VAR will receive free of charge
technical information on the development of solutions, software problem
analysis, and responses to technical issues as they pertain to the operation of
SELECTICA's Products.

5.2 Maintenance to VAR: VAR will receive minor upgrades, updates, software
problem fixes, periodic reports on software problems, and other maintenance
support for the products purchased for the Internal Use License under the VAR
program as long as VAR is current with maintenance fees. VAR shall pay a minimum
annual maintenance fee at an amount as shown in EXHIBIT A for all term years
except year one. All maintenance fees received from VAR (not directly from
end-user) for VAR's end-user customers' annual maintenance shall be credited
against VAR's annual program maintenance fee. The annual program maintenance fee
only covers the development system(s) associated with the VAR Program as listed
in EXHIBIT A. Any additional products purchased by VAR for internal use will be
charged a separate maintenance fee as defined in Exhibit A. Such maintenance
fees will be included with each product order, prorated based on the upcoming
anniversary date of this Agreement. Renewal maintenance fees will be billed
annually on the anniversary date of this Agreement. The maintenance fees must be
kept current in order to remain in the VAR Program.

5.3 Maintenance to End User: VAR shall pay SELECTICA certain maintenance fees as
defined in EXHIBIT A for all products purchased by end-users where VAR is
providing first line support. VAR is required to provide first level support for
year one for each customer, at a minimum. SELECTICA agrees to provide second
line support to VAR provided that VAR is current with respect to maintenance
fees as defined in section 5.2. VAR will receive minor upgrades, updates,
software problem fixes, periodic reports on software problems, and other
maintenance support for the products that VAR is then entitled to pass on to
end-users. The annual maintenance fee covers only the Products VAR is licensed
to resell. First year maintenance fees are required for each customer and are
paid at the time of initial order. Subsequent renewal will be on each
anniversary of the maintenance effective date. The maintenance effective date is
defined as the date that SELECTICA ships product to VAR for a given customer.
For year two and onward, SELECTICA agrees to contract with end-user for
maintenance and support, if requested.

                                       3
<PAGE>   4
by VAR or end-user. In such cases, end-user will be billed SELECTICA's standard
maintenance and support fee as detailed in EXHIBIT A. Selectica shall have no
obligation to support: (i) altered or damaged Software or any portion of
Software incorporated with or into other software; (ii) Software that is not the
then current release or immediately previous sequential release which is aged
six (6) months or more since the issuance of the successive release; (iii)
Software problems caused by Company's negligence, abuse or misapplication, use
of Software other than as specified in Selectica user manual or other causes
beyond the control of Selectica; or (iv) Software installed on any hardware that
is not supported by Selectica. Selectica shall have no liability for any changes
in Company's hardware, which may be necessary to use Software due to a
workaround or maintenance release.

5.4  Updates and Maintenance Fixes: During the Agreement's term, SELECTICA will
furnish to VAR within a reasonable time after publication one copy of updates
and corrections to the Products VAR is authorized to resell. Such corrections
are collectively referred to herein as "Updates and/or Maintenance Fixes".
Updates and Maintenance Fixes do not include any releases or updates with a
change in the version number to the left of the decimal point or any release,
update or upgrade that has been customized for use by any particular user or
which is made solely to adopt or reflect trade dress of any third party.

5.5  Product Exchange: VAR shall be entitled to exchange any of the Products it
is purchasing pursuant to this Agreement to the other Products in this
Agreement.

6.   TERM AND RENEWAL

6.1  The term of this Agreement shall be a single Contract Period commencing on
the Effective Date set forth above and terminating one (1) year thereafter,
unless renewed as provided below or unless terminated sooner in accordance with
the provisions of this Agreement.

6.2  This appointment as a VAR for SELECTICA's Products shall be automatically
renewable for successive twelve-month (12-month) periods unless written notice
by either party of its intent not to renew at least thirty (30) days before the
expiration date.

7.   TERMINATION

7.1  If SELECTICA in its judgment finds VAR deficient in meeting VAR's
responsibilities or obligations under the terms of this Agreement, SELECTICA
will provide written notice of such deficiencies and establish a reasonable
period of time, not to exceed thirty (30) days, in which VAR must remedy such
deficiencies. In the event VAR does not correct the deficiencies, SELECTICA can,
at its option, terminate this Agreement. No waiver by SELECTICA of any
deficiencies in one or more instances shall constitute a waiver of SELECTICA's
right to terminate this Agreement in a subsequent instance.

7.2  Notwithstanding any other provisions of this agreement, and without
requirement for SELECTICA to reimburse VAR for any fees, SELECTICA may terminate
this Agreement immediately upon delivery of Notice of Termination to VAR if the
VAR:

     a.   Transfers control or ownership of all or part of the VAR, whether
     directly, indirectly, voluntarily or involuntarily;

     b.   Submits to SELECTICA at any time prior to or during the term of this
     Agreement a report, financial statement, tax return, or other information
     in which VAR knowingly submits false or misleading information.

     c.   Fails or refuses to comply with the provisions of this Agreement, even
     if such failures or refusals are corrected after notice thereof is
     delivered to VAR; or

     d.   Sells the Products to non-end-user customers, or otherwise violates
     the Grant of Rights in Section 1.

7.3  In the event of termination or expiration of this Agreement due to VAR's
default, VAR shall immediately discontinue use of SELECTICA's name and marks,
and shall within thirty (30) days of the effective termination

                                       4

<PAGE>   5
expiration date settle all accounts, pay all outstanding bills, and return to
SELECTICA all confidential and proprietary information obtained from SELECTICA
pursuant to this Agreement.

7.4  In the event of a material default under this Agreement by SELECTICA, VAR
will provide written notice of such default and establish a reasonable period
of time, not to exceed thirty (30) days, in which VAR must remedy such
deficiencies. In the event VAR does not correct the deficiencies, VAR can, at
its option, terminate this Agreement.

8.   ANNOUNCEMENT

8.1  VAR agrees that upon both parties signatures below, SELECTICA may
publicize the relationship established by this Agreement.

9.   INDEMNIFICATION

9.1  Except as limited in Section 9.2, SELECTICA shall defend at its expense any
action brought against VAR to the extent the action is based on a claim that
use of any Products furnished to VAR under this Agreement infringes any United
States patent or copyright. SELECTICA will indemnify VAR against any costs,
damages or fees finally awarded against VAR in such an action, provided that
VAR notifies SELECTICA promptly, in writing, of the claim, and grants SELECTICA
sole authority to defend or settle the claim, and also provides SELECTICA with
all reasonable information, assistance, and authority necessary to enable
SELECTICA to do so. SELECTICA shall have the right to substitute a new Product
that is non-infringing provided that the performance of the new product is
substantially equivalent to the licensed Product that was originally delivered
to VAR.

9.2  SELECTICA shall have no liability under Section 9.1 for claims and/or
actions based on: (a) the use of other than the most current version of the
Products, if the claim or action could have been avoided by use of the most
current version of the Products; (b) the purchase or obtaining of the Products
from a dealer, distributor, or VAR not authorized by SELECTICA; or (c) the
modification of the Products by the VAR or a third party.

9.3  The indemnification by SELECTICA in Section 9.1 above shall not extend to
claims that arise solely from the work that VAR performs in integrating the
Products with other Products or in the marketing of the Products pursuant to
this Agreement. VAR agrees that, as to the content of such work VAR, at its own
expense, shall indemnify, defend and hold SELECTICA harmless from and against
any and all awards, judgments, expenses, damages, costs (including reasonable
attorney's fees) and losses resulting from any claim, action, suit or
proceeding threatened or instituted against SELECTICA based on a claim that the
integrated and combined Products and the use thereof, constitutes an
infringement upon or misappropriation of any patent, copyright, trade secret or
other proprietary right. Except with the written consent of SELECTICA, VAR will
not consent to the entry of any judgment or enter into any settlement which
does not include as an unconditional term thereof, the giving to SELECTICA a
full and final release from all liability or which limits or adversely affects
the rights of SELECTICA to carry on or conducts its business, then or into the
future.

9.4  VAR agrees to indemnify and hold Selectica harmless from any claims,
suits, proceedings, losses, liabilities, damages, costs and expenses
(inclusive of Selectica's reasonable attorneys' fees) made against or incurred
by Selectica as a result of (i) negligence or misrepresentation by VAR or its
representatives, (ii) any error or omission on the part of VAR or
representatives of VAR or (iii) any action by VAR which affects Selectica's
Intellectual Property Rights (iv) any claims for compensation asserted by VAR's
employees. VAR shall be solely responsible for, and shall indemnify and hold
Selectica harmless from, any claims, warranties or representations made by VAR
or VAR's employees or agents. VAR will defend, indemnify, and hold harmless
Selectica and its successors, agents, officers, directors, and employees from
and against any violation of any laws or regulations by VAR or any of its
agents, officers, directors, employees, or customers.

10.  WARRANTY

10.1 SELECTICA warrants to VAR that each SELECTICA Product purchased from
SELECTICA or from a dealer, distributor, or VAR authorized by SELECTICA will be
free from material errors or defects in material and

                                       5
<PAGE>   6
workmanship and will perform in substantial compliance with SELECTICA's
published specifications for ninety (90) days after shipment of the Products by
SELECTICA to VAR. This limited warranty is contingent upon proper use of the
Products and does not cover any Products that have been modified or misused.

10.2 SELECTICA shall accept the return from VAR of any Products not meeting the
requirements of Section 10.1 if it is returned to SELECTICA within the warranty
period with a written description of the claimed defect, along with information
regarding its purchase, including dated proof of purchase, provided VAR obtains
a prior Return Material Authorization (RMA) number from SELECTICA for the return
and ships the return to the destination specified by SELECTICA, freight prepaid,
with the RMA number clearly marked on the outside of the shipping container. At
its option SELECTICA will either repair or replace the defective Products and
return it to VAR with freight charges, shipping, handling, duty, and taxes
prepaid, or apply the price paid therefor by VAR as a credit to future purchases
of Products.

10.3 A SELECTICA warranty statement and limitation of liability statements is
provided with each SELECTICA product intended for sale to end-user customers.
VAR is not authorized to make any other warranty commitment, whether written or
verbal, on SELECTICA's behalf. A copy of the applicable end-user warranty or
limitation of liability statements will be furnished to VAR separately.

10.4 SELECTICA's Disclaimer of Warranty. THE LICENSED SELECTICA PRODUCTS AND
RELATED DOCUMENTATION ARE PROVIDED "AS IS". SELECTICA MAKES AND VAR AND VAR'S
END-USER CUSTOMERS RECEIVE NO WARRANTIES ON THE LICENSED SELECTICA PRODUCTS AND
RELATED DOCUMENTATION, EXPRESS, IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION OF
THIS AGREEMENT OR COMMUNICATION WITH VAR AND VAR'S END-USER CUSTOMERS. SELECTICA
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. SELECTICA DOES NOT WARRANTY THAT THE OPERATION OF THE
LICENSED SELECTICA PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE.

10.5 Notwithstanding anything to the contrary contained herein, except as
expressly set forth, SELECTICA shall not, under any circumstances, be liable to
VAR or VAR's end-user customers for consequential, incidental, or special
damages, including but not limited to lost profits, even if SELECTICA has been
apprised of the likelihood of such damages occurring.

11.  TRADEMARKS AND RELATED MATTERS

11.1 VAR may refer to itself during the term of this Agreement as a "Selectica
Certified Value Added Reseller", solely in connection with the Products
purchased under this Agreement.

11.2 VAR agrees that it will not use the terms "SELECTICA," "SELECTICA, INC.",
"SELECTICA INTERNET SELLING SYSTEM", "SELECTICA ISS", or the SELECTICA logo, or
any similar terms or logos as a trading designation or in any other way, except
to indicate that VAR is authorized by SELECTICA to market the Products.

11.3 VAR agrees that it will not remove, conceal, or change any trademark,
service mark, trade name, or logo from the Products or associated documentation
provided by SELECTICA. VAR agrees that it will not affix any trademarks or
service marks of SELECTICA or any similar terms to any other goods, use the same
in connection with any services, or use the same in VAR's business or company
name.

11.4 VAR agrees to notify SELECTICA promptly of any use of SELECTICA's names or
marks or any similar marks by any third party.

11.5 Unless prior written consent is obtained from SELECTICA, VAR shall not
copy or modify any manuals, documentation or other materials provided by
SELECTICA under this Agreement.

11.6 The permission granted relative to all SELECTICA trademarks shall terminate
with the expiration or termination of this Agreement. Upon such expiration or
termination, VAR shall immediately cease referring to

                                        6
<PAGE>   7
itself as an Authorized Selectica Value Added Reseller and shall immediately
cease using trade names and trademarks of SELECTICA.

12.  YEAR 2000 COMPLIANCE WARRANTY

SELECTICA represents and warrants that the Software as delivered will operate
prior to, during, and after, the calendar year 2000 A.D. without error relating
to date data, specifically including but not limited to any error relating to
calculations, sorting, interpretation, processing or acceptance of date data
which represents or references different centuries or more than one century,
provided that all hardware, firmware and other software used in conjunction with
the Software properly exchanges accurate and properly formatted date data with
the Software. The Year 2000 Compliance Warranty set forth in this Section shall
begin as of the date of this Agreement and end on the date after January 1,
2000, subsequent to which the Software has operated without a breach of the Year
2000 Compliance Warranty for a consecutive six month period (the "Year 2000
Warranty Period"). If the Software fails to comply with the warranty set forth
in this Section 12. SELECTICA will use reasonable commercial efforts to correct
the noncompliance, provided that VAR notifies SELECTICA of the noncompliance
within the Year 2000 Warranty Period, and SELECTICA is able to reproduce the
noncompliance as communicated by VAR to SELECTICA. If after the expenditure of
reasonable efforts, SELECTICA is unable to correct any such noncompliance,
SELECTICA may refund to VAR all or an equitable portion of the license fee paid
by VAR to SELECTICA for such Software in full satisfaction of VAR's claims
relating to such noncompliance upon VAR's return of said Software.

13.  GENERAL

13.1 This Agreement is not assignable by VAR without the prior written consent
of SELECTICA. Any attempt to assign any of the rights, duties, or obligations of
this Agreement without such consent is void.

13.2 VAR and SELECTICA hereby agree that any Confidential Information about the
Products or relating to VAR's or SELECTICA's product development or business
activities received under this Agreement, whether for internal use or otherwise,
and whether provided verbally, in writing, or in any other medium, is and shall
be treated as the confidential property of VAR or SELECTICA, as the case may be
(except such information as is previously known to VAR or SELECTICA without an
obligation of confidentiality or is publicly disclosed by the parties seeking to
maintain its confidentiality). VAR and SELECTICA will notify each other by
identifying and marking all materials as Company Confidential or Confidential
Information. VAR and SELECTICA shall hold such Confidential Information in
strictest confidence and shall exercise and shall obligate all of its employees
to exercise a high degree of care to safeguard the confidentiality of the
Confidential Information during the term of this Agreement and three (3) years
thereafter.

13.3 The entire Agreement between the parties is incorporated in this Agreement
and its exhibits, and it supersedes and merges all prior discussions and
agreements between the parties relating to the subject matter hereof. This
Agreement can be modified only by a written amendment duly signed by persons
authorized to sign agreements on behalf of VAR and SELECTICA and shall not be
supplemented or modified by any course of dealing or trade usage. Variance from
or addition to the terms and conditions of this Agreement in any order or other
written notification from VAR will be of no effect. The term "Agreement" as
used herein includes any applicable exhibits or future written amendments made
in accordance herewith.

13.4 Nothing contained in this Agreement shall be construed as creating a joint
venture, partnership or employment relationship between SELECTICA and VAR, it
being understood that SELECTICA and VAR are independent contractors vis-a-vis
one another. Except as specified herein, no party shall have the right, power or
implied authority to create any obligation or duty, express or implied, on
behalf of any other party hereto.

13.5 Any obligations or duties that by their nature extend beyond the expiration
or termination of this Agreement shall survive any expiration or termination of
this Agreement and shall remain in effect.

                                       7

<PAGE>   8
13.6  If any provision of this Agreement is held to be invalid, illegal, or
unenforceable, the validity, legality, and enforceability of the remaining
provisions shall not in any way be affected or impaired thereby, and VAR shall
negotiate in good faith with SELECTICA to amend this Agreement in order to make
such provision enforceable.

13.7  Except for the obligation to pay money properly due and owing, neither
party shall be responsible for damages or be deemed in default by reason of
delays in performance due to strikes, lockouts, accidents, Acts of God, or
other causes beyond the party's reasonable control.

13.8  Governing Law. This Agreement shall be governed by and construed under
the laws of the State of California, without regard to conflict of laws
principles or the U.N. Convention on Contracts for the International Sale of
Goods. Any dispute or claim arising out of or in relation to this Agreement, or
the interpretation, making, performance, breach or termination thereof, shall
be finally settled by binding arbitration under the Rules of Conciliation and
Arbitration of the International Chamber of Commerce as presently in force
("Rules") and by three (3) arbitrators appointed in accordance with said Rules.
Judgment on the award rendered may be entered in any court having jurisdiction
thereof. The place of arbitration shall be San Francisco, California, U.S.A.
Any monetary award shall be in U.S. dollars and the arbitration shall be
conducted in the English language. The parties may apply to any court of
competent jurisdiction for temporary or permanent injunctive relief, without
breach of this Section 12.8 and without any abridgment of the powers of the
arbitrator.

13.9  For purposes of this Agreement, and for all notices and correspondence
hereunder, the addresses of the respective parties have been set out at the
beginning of this Agreement, and no change of address shall be binding upon the
other party until written notice thereof is received by such party at the
address shown herein. All notices shall be effective upon receipt if delivered
by courier service or sent by telegram, and five days after mailing if sent by
registered mail.

13.10  Neither this Agreement nor any of its exhibits will become effective
until accepted by SELECTICA at its offices in San Jose, California.

                                       8
<PAGE>   9
VAR acknowledges that VAR has read this Agreement, understands it, and agrees
to be bound by its terms and conditions. Further, VAR agrees that this
statement is the complete and exclusive statement of the agreement between the
parties, and that this statement supersedes any prior agreements, verbal or
written, and any other communications between the parties relating to the
subject matter of this Agreement.

In Witness whereof, the parties have executed this Agreement by their duly
authorized representatives.

SELECTICA, INC.                             SAMSUNG SDS CO., LTD.
("SELECTICA")                               ("VAR")

By:         /s/ STEPHEN BENNION             By:        /s/ JOO WON PARK
            -------------------------                  -------------------------

Print name: Stephen Bennion                 Print name: Joo Won Park
            -------------------------                  -------------------------

Title:      Vice President/CFO              Title:      Managing Director/CFO
            -------------------------                  -------------------------

Date:       Jan. 12, 2000                   Date:       Jan. 12, 2000
            -------------------------                  -------------------------

                                       9

<PAGE>   10

                                   EXHIBIT A

VAR PROGRAM AND NON-REFUNDABLE FEES

I.   DEVELOPMENT SYSTEM

VAR agrees to pay the following non-refundable program fee.

          VAR PROGRAM NAME                  NON-REFUNDABLE FEE

CERTIFIED INTERNET SELLING SYSTEM VAR       $0.0

          a) ACE Studio Integrated Modeling Environment (One User)    Quantity 1
          b) ACE Enterprise - Dual CPU Server                         Quantity 1
          c) ACE Quoter - Dual CPU Server                             Quantity 1

II.  CONSULTING SERVICES

VAR may purchase up to 10 days of SELECTICA consulting services at a 20%
discount from the current published prices, subject to scheduling and
availability of consultants for a period of ninety (90) days from the Effective
Date of this Agreement. VAR will be responsible for any travel expenses
incurred.

Selectica agrees not to exceed the following expenses for Selectica consultants
working onsite on VAR projects:

         Expense Items       Amount
         -------------       ------
         Air Fare            $[*]/person
         Hotel               $[*]/day/person
         Food                $[*]/day/person
         Communication       $[*]/day/person
         Taxi                $[*]/day/person
         Total               $[*]/week/person

III. TRAINING

VAR must have, at a minimum, one employee successfully complete the training
course(s) for the selected program(s) within sixty (60) days of the effective
date of the Agreement. Selectica will provide training for four (4) of VAR's
employees free of charge subsequent to each new release of the Products.
Selectica agrees to also conduct presales training to the VAR sales team upon
major product releases. Such training shall take place at Selectica's premises
and shall be at a time mutually agreed upon.

VAR shall receive a 20% discount from current published prices on all
additional public training courses which VAR attends. The VAR will receive a
20% discount for customer students enrolled in SELECTICA Training by VAR.
Classes are subject to availability.

IV.  LICENSING ADDITIONAL OR NEW PLATFORMS, DATABASES OR OPERATING SYSTEMS

From time to time SELECTICA may add new platforms, databases and/or operating
systems. SELECTICA may choose to make these new product offerings available to
VAR for an additional fee per platform, database and/or operating system.

[*] - CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       10

<PAGE>   11

V. VAR MAINTENANCE FEES

VAR will be charged a minimum annual maintenance fee of $[*] per VAR program
for all term years except year one. Year one maintenance is included in with
the initial non-refundable program fee.  Renewal maintenance fees will be
billed annually on the anniversary date of this Agreement. The maintenance fees
must be kept current in order to remain in the Program.

VAR shall pay a maintenance fee of [*]% of the list price of any additional
products purchased by VAR.

VI. END-USER MAINTENANCE FEES

VAR shall pay SELECTICA a maintenance fee equal to [*]% of the suggested retail
price of the deployment licenses purchased by end-user customers.

In cases where end-user customers or VAR prefers to contract directly with
SELECTICA for maintenance following year one, such customers shall pay
SELECTICA's standard maintenance fee of [*]% of the suggested retail price for
deployment licenses.

[*] - CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY
WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO
THE OMITTED PORTIONS.

                                       11
<PAGE>   12

                                   EXHIBIT B

                               PURCHASED PRODUCTS

<TABLE>
<CAPTION>
    ACE MODULES   LIST   UNIT PRICE   DISC.   UNIT PRICE   NUMBER OF UNITS   TOTAL COST
<S>               <C>    <C>          <C>     <C>          <C>               <C>
    ENTERPRISE
      2 CPU        $        [*]        $         [*]              13         $ [*]
      4 CPU        $        [*]        $         [*]               4         $ [*]
   TEST & DEV.     $        [*]        $         [*]               4         $ [*]

     QUOTER
      2 CPU        $        [*]        $         [*]              13         $ [*]
      4 CPU        $        [*]        $         [*]               2         $ [*]
   TEST & DEV.     $        [*]        $         [*]               4         $ [*]

   SERVER MGR      $        [*]        $         [*]               4         $ [*]
   TEST & DEV.     $        [*]        $         [*]               2         $ [*]

     STUDIO        $        [*]        $         [*]              27         $ [*]

                                                                             $ [*]
                                                           TOTAL DISCOUNTED  $ [*]
                                                             PURCHASE PRICE
                                                                  (DUE UPON
                                                                   SIGNING)
</TABLE>

[*] - CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY
      WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
      RESPECT TO THE OMITTED PORTIONS.

                                       12

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