Document:

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                                                                     Exhibit 4.4

                             AMENDED AND RESTATED
                         ONE VOICE TECHNOLOGIES, INC.
                            1999 STOCK OPTION PLAN

     1.   PURPOSE. This Stock Option Plan (the "Plan") is intended to serve as
          -------
an incentive to, and to encourage stock ownership by, certain eligible
participants rendering services to One Voice Technologies, Inc., a Nevada
corporation (the "Corporation"), and certain affiliates as set forth below, so
that they may acquire or increase their proprietary interest in the Corporation
and to encourage them to remain in the service of the Corporation. The Plan is a
restatement in the entirety of the Plan.

     2.   ADMINISTRATION.
          --------------

          2.1  Committee. The Plan shall be administered by the Board of
               ---------
Directors of the Corporation (the "Board of Directors") or a committee of two or
more members appointed by the Board of Directors (the "Committee") who are Non-
Employee Directors as defined in Rule 16b-3 promulgated under Section 16 of the
Securities Exchange Act of 1934 and outside directors as defined in Treasury
Regulation (S) 1.162-27(e)(3). The Committee shall select one of its members as
Chairman and shall appoint a Secretary, who need not be a member of the
Committee. The Committee shall hold meetings at such times and places as it may
determine and minutes of such meetings shall be recorded. Acts by a majority of
the Committee in a meeting at which a quorum is present and acts approved in
writing by a majority of the members of the Committee shall be valid acts of the
Committee.

          2.2  Term. If the Board of Directors selects a Committee, the members
               ----
of the Committee shall serve on the Committee for the period of time determined
by the Board of Directors and shall be subject to removal by the Board of
Directors at any time. The Board of Directors may terminate the function of the
Committee at any time and resume all powers and authority previously delegated
to the Committee.

          2.3  Authority. The Committee shall have sole discretion and authority
               ---------
to grant options under the Plan to eligible participants rendering services to
the Corporation or any "parent" or "subsidiary" of the Corporation, as defined
in Section 424 of the Internal Revenue Code of 1986, as amended (the "Code")
("Parent or Subsidiary"), at such times, under such terms and in such amounts as
it may decide. For purposes of this Plan and any Stock Option Agreement (as
defined below), the term "Corporation" shall include any Parent or Subsidiary,
if applicable. Subject to the express provisions of the Plan, the Committee
shall have complete discretion and authority to interpret the Plan, to
prescribe, amend and rescind the rules and regulations relating to the Plan, to
determine the details and provisions of any Stock Option Agreement, to
accelerate any options granted under the Plan and to make all other
determinations necessary or advisable for the administration of the Plan.
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          2.4  Type of Option.  The Committee shall have full authority and
               --------------
discretion to determine, and shall specify, whether the eligible individual will
be granted options intended to qualify as incentive options under Section 422 of
the Code ("Incentive Options") or options which are not intended to qualify
under Section 422 of the Code ("Non-Qualified Options"); provided, however, that
Incentive Options shall only be granted to employees of the Corporation, or a
Parent or Subsidiary thereof, and shall be subject to the special limitations
set forth herein attributable to Incentive Options.

          2.5  Interpretation.  The interpretation and construction by the
               --------------
Committee of any provisions of the Plan or of any option granted under the Plan
shall be final and binding on all parties having an interest in this Plan or any
option granted hereunder. No member of the Committee shall be liable for any
action or determination made in good faith with respect to the Plan or any
option granted under the Plan.

     3.   ELIGIBILITY.
          -----------

          3.1  General.  All directors, officers, employees of and certain
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persons rendering services to the Corporation, or any Parent or Subsidiary,
relative to the Corporation's, or any Parent's or Subsidiaries', management,
operation or development shall be eligible to receive options under the Plan.
The selection of recipients of options shall be within the sole and absolute
discretion of the Committee. No person shall be granted an option under this
Plan unless such person has executed the grant representation letter set forth
on Exhibit "A," as such Exhibit may be amended by the Committee from time to
time and no person shall be granted an Incentive Option under this Plan unless
such person is an employee of the Corporation, or a Parent or Subsidiary, on the
date of grant. No employee shall be granted more than 100,000 options in any one
year period.

          3.2  Termination of Eligibility.
               --------------------------

               3.2.1  If an optionee ceases to be employed by the Corporation,
or its Parent or Subsidiary, is no longer an officer or member of the Board of
Directors of the Corporation or no longer performs services for the Corporation,
or its Parent or Subsidiary for any reason (other than for "cause," as
hereinafter defined, or such optionee's death), any option granted hereunder to
such optionee shall expire three months after the date of the occurrence giving
rise to such termination of eligibility (or 1 year in the event an optionee is
"disabled," as defined in Section 22(e)(3) of the Code) or upon the date it
expires by its terms, whichever is earlier. Any option that has not vested in
the optionee as of the date of such termination shall immediately expire and
shall be null and void. The Committee shall, in its sole and absolute
discretion, decide, utilizing the provisions set forth in Treasury Regulations
(S) 1.421-7(h), whether an authorized leave of absence or absence for military
or governmental service, or absence for any other reason, shall constitute
termination of eligibility for purposes of this Section.

               3.2.2  If an optionee ceases to be employed by the Corporation,
or its Parent or Subsidiary, is no longer an officer or member of the Board of
Directors of the Corporation, or no

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longer performs services for the Corporation, or its Parent or Subsidiary and
such termination is as a result of "cause," as hereinafter defined, then all
options granted hereunder to such optionee shall expire on the date of the
occurrence giving rise to such termination of eligibility or upon the date it
expires by its terms, whichever is earlier, and such optionee shall have no
rights with respect to any unexercised options. For purposes of this Plan,
"cause" shall mean an optionee's personal dishonesty, misconduct, breach of
fiduciary duty, incompetence, intentional failure to perform stated obligations,
willful violation of any law, rule, regulation or final cease and desist order,
or any material breach of any provision of this Plan, any Stock Option Agreement
or any employment agreement. The Board of Directors shall have complete
discretion and authority to determine whether the termination of the option is
for cause.

          3.3  Death of Optionee and Transfer of Option.  In the event an
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optionee shall die, an option may be exercised (subject to the condition that no
option shall be exercisable after its expiration and only to the extent that the
optionee's right to exercise such option had accrued at the time of the
optionee's death) at any time within six months after the optionee's death by
the executors or administrators of the optionee or by any person or persons who
shall have acquired the option directly from the optionee by bequest or
inheritance but not later than the expiration of the option by its terms. Any
option that has not vested in the optionee as of the date of death or
termination of employment, whichever is earlier, shall immediately expire and
shall be null and void. No option shall be transferable by the optionee other
than by will or the laws of descent and distribution.

          3.4  Limitation on Incentive Options.  No person shall be granted any
               -------------------------------
Incentive Option to the extent that the aggregate fair market value of the Stock
(as defined below) to which such options are exercisable for the first time by
the optionee during any calendar year (under all plans of the Corporation as
determined under Section 422(d) of the Code) exceeds $100,000.

     4.   IDENTIFICATION OF STOCK.  The Stock, as defined herein, subject to the
          -----------------------
options shall be shares of the Corporation's authorized but unissued or acquired
or reacquired common stock (the "Stock"). The aggregate number of shares subject
to outstanding options shall not exceed 1,000,000 shares of Stock (subject to
adjustment as provided in Section 6). If any option granted hereunder shall
expire or terminate for any reason without having been exercised in full, the
unpurchased shares subject thereto shall again be available for purposes of this
Plan. Notwithstanding the above, at no time shall the total number of shares of
Stock issuable upon exercise of all outstanding options and the total number of
shares of Stock provided for under any stock bonus or similar plan of the
Corporation exceed 30% as calculated in accordance with the conditions and
exclusions of (S)260.140.45 of Title 10, California Code of Regulations, based
on the shares of the issuer which are outstanding at the time the calculation is
made.

     5.   TERMS AND CONDITIONS OF OPTIONS.  Any option granted pursuant to the
           -------------------------------
Plan shall be evidenced by an agreement ("Stock Option Agreement") in such form
as the Committee shall from time to time determine, which agreement shall comply
with and be subject to the following terms and conditions:

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          5.1  Number of Shares. Each option shall startthe number of Shaness of
               -----------------
Stock to which it pertains.

          5.2  Option Exercise Price.  Each option shall state the option
               ---------------------
exercise price, which shall be determined by the Committee; provided, however,
that (i) the exercise price of any Option shall not be less than the fair market
value of the Stock, as determined by the Committee, on the date of grant of such
option, (ii) the exercise price of any option granted to an employee who owns
more than 10% of the total combined voting power of all classes of the
Corporation's stock, as determined for purposes of Section 422 of the Code,
shall not be less than 110% of the fair market value of the Stock, as determined
by the Committee, on the date of grant of such option, and (iii) the exercise
price of any Non-Qualified Option shall not be less than 85% of the fair market
value of the Stock, as determined by the Committee, on the date of grant of such
option.

          5.3  Term of Option.  The term of an option granted hereunder shall be
               --------------
determined by the Committee at the time of grant, but shall not exceed ten years
from the date of the grant. The term of any Incentive Option granted to an
employee who owns more than 10% of the total combined voting power of all
classes of the Corporation's stock, as determined for purposes of Section 422 of
the Code, shall in no event exceed five years from the date of grant. All
options shall be subject to early termination as set forth in this Plan. In no
event shall any option be exercisable after the expiration of its term.

          5.4  Method of Exercise.  An option shall be exercised by written
               ------------------
notice to the Corporation by the optionee (or successor in the event of death)
and execution by the optionee of an exercise representation letter in the form
set forth on Exhibit "B," as such Exhibit may be amended by the Committee from
time to time. Such written notice shall state the number of shares with respect
to which the option is being exercised and designate a time, during normal
business hours of the Corporation, for the delivery thereof ("Exercise Date"),
which time shall be at least 30 days after the giving of such notice unless an
earlier date shall have been mutually agreed upon. At the time specified in the
written notice, the Corporation shall deliver to the optionee at the principal
office of the Corporation, or such other appropriate place as may be determined
by the Committee, a certificate or certificates for such shares. Notwithstanding
the foregoing, the Corporation may postpone delivery of any certificate or
certificates after notice of exercise for such reasonable period as may be
required to comply with any applicable listing requirements of any securities
exchange. In the event an option shall be exercisable by any person other than
the optionee, the required notice under this Section shall be accompanied by
appropriate proof of the right of such person to exercise the option.

          5.5  Medium and Time of Payment.  The option exercise price shall be
               --------------------------
payable in full on or before the option Exercise Date in any one of the
following alternative forms:

               5.5.1  Full payment in cash or certified bank or cashier's check;

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               5.5.2   A Prommissory Note (as defined below), in the discretion
 of the Committee;

               5.5.3   Full payment in shares of Stock or other securities of
the Corporation having a fair market value on the Exercise Date in the amount
equal to the option exercise price;

               5.5.4   Through a special sale and remittance procedure pursuant
to which the optionee shall concurrently provide irrevocable written instruction
to (a) a Corporation-designated brokerage firm to effect the immediate sale of
the purchased shares and remit to the Corporation, out of the sale proceeds
available on the settlement date, sufficient funds to cover the aggregate
exercise price payable for the purchased shares plus all applicable Federal,
state and local income and employment taxes required to be withheld by the
Corporation by reason of such exercise and (b) the Corporation to deliver the
certificates for the purchased shares directly to such brokerage firm in order
to complete the sale.

               5.5.5   A combination of the consideration set forth in Sections
5.5.1, 5.5.2, 5.5.3 and 5.5.4 equal to the option exercise price; or

               5.5.6   Any other method of payment complying with the provisions
of Section 422 of the Code with respect to Incentive Options, provided the terms
of payment are established by the Committee at the time of grant, and any other
method of payment established by the Committee with respect to Non-Qualified
Options.

          5.6  Fair Market Value. The fair market value of a share of Stock on
               -----------------
any relevant date shall be determined in accordance with the following
provisions:

               5.6.1   If the Stock at the time is neither listed nor admitted
to trading on any stock exchange nor traded in the over-the-counter market, then
the fair market value shall be determined by the Committee after taking into
account such factors as the Committee shall deem appropriate.

               5.6.2   If the Stock is not at the time listed or admitted to
trading on any stock exchange but is traded in the over-the-counter market, the
fair market value shall be the mean between the highest bid and lowest asked
prices (or, if such information is available, the closing selling price) of one
share of Stock on the date in question in the over-the-counter market, as such
prices are reported by the National Association of Securities Dealers through
its NASDAQ system or any successor system. If there are no reported bid and
asked prices (or closing selling price) for the Stock on the date in question,
then the mean between the highest bid price and lowest asked price (or the
closing selling price) on the last preceding date for which such quotations
exist shall be determinative of fair market value.

               5.6.3   If the Stock is at the time listed or admitted to trading
on any stock exchange, then the fair market value shall be the closing selling
price of one share of Stock on the date in question on the stock exchange
determined by the Committee to be the primary market for the Stock,

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as such price is officially quoted in the composite tape of transactions on such
exchange. If there is no closing selling price for the Stock on such exchange on
the date in question, then the fair market value shall be the closing selling
price on the exchange on the last preceding date for which such quotation
exists.

          5.7  Promissory Note.  Subject to the requirements of applicable state
               ---------------
or Federal law or margin requirements, payment of all or part of the purchase
price of the Stock may be made by delivery of a full recourse promissory note
("Promissory Note"). The Promissory Note shall be executed by the optionee, made
payable to the Corporation and bear interest at such rate as the Committee shall
determine, but in no case less than the minimum rate which will not cause under
the Code (i) interest to be imputed, (ii) original issue discount to exist, or
(iii) any other similar results to occur. Unless otherwise determined by the
Committee, interest on the Note shall be payable in quarterly installments on
March 31, June 30, September 30 and December 31 of each year. A Promissory Note
shall contain such other terms and conditions as may be determined by the
Committee; provided, however, that the full principal amount of the Promissory
Note and all unpaid interest accrued thereon shall be due not later than five
years from the date of exercise. The Corporation may obtain from the optionee a
security interest in all shares of Stock issued to the optionee under the Plan
for the purpose of securing payment under the Promissory Note and shall retain
possession of the stock certificates representing such shares in order to
perfect its security interest.

          5.8  Rights as a Shareholder.  An optionee or successor shall have no
               -----------------------
rights as a shareholder with respect to any Stock underlying any option until
the date of the issuance to such optionee of a certificate for such Stock. No
adjustment shall be made for dividends (ordinary or extraordinary, whether in
cash, securities or other property) or distributions or other rights for which
the record date is prior to the date such Stock certificate is issued, except as
provided in Section 6.

          5.9  Modification, Extension and Renewal of Options.  Subject to the
               ----------------------------------------------
terms and conditions of the Plan, the Committee may modify, extend or renew
outstanding options granted under the Plan, or accept the surrender of
outstanding options (to the extent not exercised) and authorize the granting of
new options in substitution therefor.

          5.10 Vesting and Restrictions.  The Committee shall have complete
               ------------------------
authority and discretion to set the terms, conditions, restrictions, vesting
schedules and other provisions of any option in the applicable Stock Option
Agreement and shall have complete authority to require conditions and
restrictions on any Stock issued pursuant to this Plan; provided, however, that
except with respect to options granted to officers or directors of the
Corporation, options granted pursuant to this Plan shall be exercisable or
"vest" at the rate of at least 20% per year over the 5-year period beginning on
the date the option is granted. Options granted to officers and directors shall
become exercisable or "vest," subject to reasonable conditions, at any time
during any period established by the Corporation.

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          5.11  Other Provisions.  The Stock Option Agreements shall contain
                ----------------
such other provisions, including without limitation, restrictions or conditions
upon the exercise of options, as the Committee shall deem advisable.

     6.   ADJUSTMENTS UPON CHANGES IN CAPITALIZATION.
          ------------------------------------------

          6.1  Subdivision or Consolidation.  Subject to any required action by
               ----------------------------
shareholders of the Corporation, the number of shares of Stock covered by each
outstanding option, and the exercise price thereof, shall be proportionately
adjusted for any increase or decrease in the number of issued shares of Stock of
the Corporation resulting from a subdivision or consolidation of shares,
including, but not limited to, a stock split, reverse stock split,
recapitalization, continuation or reclassification, or the payment of a stock
dividend (but only on the Stock) or any other increase or decrease in the number
of such shares effected without receipt of consideration by the Corporation. Any
fraction of a share subject to option that would otherwise result from an
adjustment pursuant to this Section shall be rounded downward to the next full
number of shares without other compensation or consideration to the holder of
such option.

          6.2  Capital Transactions.  Upon a sale or exchange of all or
               --------------------
substantially all of the assets of the Corporation, a merger or consolidation in
which the Corporation is not the surviving corporation, a merger, reorganization
or consolidation in which the Corporation is the surviving corporation and
shareholders of the Corporation exchange their stock for securities or property,
a liquidation of the Corporation or similar transaction as determined by the
Committee ("Capital Transaction"), this Plan and each option issued under this
Plan, whether vested or unvested, shall terminate, unless such options are
assumed by a successor corporation in a merger or consolidation, immediately
prior to such Capital Transaction; provided, however, that unless the
outstanding options are assumed by a successor corporation in a merger or
consolidation, subject to terms approved by the Committee, all optionees will
have the right, during the 15 days prior to such Capital Transaction, to
exercise all vested options. The Corporation shall, subject to any applicable
nondisclosure agreements binding the Corporation, attempt to provide optionees
at least 15 days notice of the option termination date under this Section 6.2.
The Committee may (but shall not be obligated to) (i) accelerate the vesting of
any option or (ii) apply the foregoing provisions, including but not limited to
termination of this Plan and any options granted pursuant to the Plan, in the
event there is a sale of 51% or more of the stock of the Corporation in any two-
year period or a transaction similar to a Capital Transaction.

          6.3  Adjustments.  To the extent that the foregoing adjustments relate
               -----------
to stock or securities of the Corporation, such adjustments shall be made by the
Committee, whose determination in that respect shall be final, binding and
conclusive.

          6.4  Ability to Adjust.  The grant of an option pursuant to the Plan
               -----------------
shall not affect in any way the right or power of the Corporation to make
adjustments, reclassifications, reorganizations or changes of its capital or
business structure or to merge, consolidate, dissolve, liquidate, sell or
transfer all or any part of its business or assets.

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          6.5  Notice of Adjustment.  Whenever the Corporation shall take any
               --------------------
action resulting in any adjustment provided for in this Section, the Corporation
shall forthwith deliver notice of such action to each optionee, which notice
shall set forth the number of shares subject to the option and the exercise
price thereof resulting from such adjustment.

          6.6  Limitation on Adjustments.  Any adjustment, assumption or
               -------------------------
substitution of an Incentive Option shall comply with Section 425 of the Code,
if applicable.

     7.  NONASSIGNABILITY.  Options granted under this Plan may not be sold,
         ----------------
pledged, assigned or transferred in any manner other than by will or by the laws
of descent and distribution, and may be exercised during the lifetime of an
optionee only by such optionee. Any transfer in violation of this Section shall
void such option and any Stock Option Agreement entered into by the optionee and
the Corporation regarding such transferred option shall be void and have no
further force or effect. No option shall be pledged or hypothecated in any way,
nor shall any option be subject to execution, attachment or similar process.

     8.  NO RIGHT OF EMPLOYMENT.  Neither the grant nor exercise of any option
         ----------------------
nor anything in this Plan shall impose upon the Corporation or any other
corporation any obligation to employ or continue to employ any optionee. The
right of the Corporation and any other corporation to terminate any employee
shall not be diminished or affected because an option has been granted to such
employee.

     9.  TERM OF PLAN.  This Plan is effective on the date the Plan is adopted
         ------------
by the Board of Directors and options may be granted pursuant to the Plan from
time to time within a period of ten (10) years from such date, or the date of
any required shareholder approval required under the Plan, if earlier.
Termination of the Plan shall not affect any option theretofore granted.

     10.  AMENDMENT OF THE PLAN.  The Board of Directors of the Corporation may,
          ---------------------
subject to any required shareholder approval, suspend, discontinue or terminate
the Plan, or revise or amend it in any respect whatsoever with respect to any
shares of Stock at that time not subject to options.

     11.  APPLICATION OF FUNDS.  The proceeds received by the Corporation from
          --------------------
the sale of Stock pursuant to options may be used for general corporate
purposes.

     12.  RESERVATION OF SHARES.  The Corporation, during the term of this Plan,
          ---------------------
shall at all times reserve and keep available such number of shares of Stock as
shall be sufficient to satisfy the requirements of the Plan.

     13.  NO OBLIGATION TO EXERCISE OPTION.  The granting of an option shall not
          --------------------------------
impose any obligation upon the optionee to exercise such option.

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<PAGE>

     14.  APPROVAL OF BOARD OF DIRECTORS AND SHAREHOLDERS.  The Plan shall not
          -----------------------------------------------
take effect until approved by the Board of Directors of the Corporation. This
Plan shall be approved by a vote of the shareholders within 12 months from the
date of approval by the Board of Directors. In the event such shareholder vote
is not obtained, all options granted hereunder, whether vested or unvested,
shall be null and void. Further, any stock acquired pursuant to the exercise of
any options under this Agreement may not count for purposes of determining
whether shareholder approval has been obtained.

     15.  WITHHOLDING TAXES.  Notwithstanding anything else to the contrary in
          -----------------
this Plan or any Stock Option Agreement, the exercise of any option shall be
conditioned upon payment by such optionee in cash, or other provisions
satisfactory to the Committee, of all local, state, federal or other withholding
taxes applicable, in the Committee's judgment, to the exercise or to later
disposition of shares acquired upon exercise of an option.

     16.  PARACHUTE PAYMENTS.  Any outstanding option under the Plan may not be
          ------------------
accelerated to the extent any such acceleration of such option would, when added
to the present value of other payments in the nature of compensation which
becomes due and payable to the optionee would result in the payment to such
optionee of an excess parachute payment under Section 280G of the Code. The
existence of any such excess parachute payment shall be determined in the sole
and absolute discretion of the Committee.

     17.  SECURITIES LAWS COMPLIANCE.  Notwithstanding anything contained
          --------------------------
herein, the Corporation shall not be obligated to grant any option under this
Plan or to sell, issue or effect any transfer of any Stock unless such grant,
sale, issuance or transfer is at such time effectively (i) registered or exempt
from registration under the Securities Act of 1933, as amended (the "Act"), and
(ii) qualified or exempt from qualification under the California Corporate
Securities Law of 1968 and any other applicable state securities laws. As a
condition to exercise of any option, each optionee shall make such
representations as may be deemed appropriate by counsel to the Corporation for
the Corporation to use any available exemption from registration under the Act
or registration or qualification under any applicable state securities law.

     18.  RESTRICTIVE LEGENDS.  The certificates representing the Stock issued
          -------------------
upon exercise of options granted pursuant to this Plan will bear any legends
required by applicable securities laws as determined by the Committee.

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<PAGE>

     19.  NOTICES.  Any notice to be given under the terms of the Plan shall be
          -------
addressed to the Corporation in care of its Secretary at its principal office,
and any notice to be given to an optionee shall be addressed to such optionee at
the address maintained by the Corporation for such person or at such other
address as the optionee may specify in writing to the Corporation.

     20.  INFORMATION TO PARTICIPANTS.  The Corporation shall make available to
          ---------------------------
all holders of options the information required pursuant to (S) 260.140.46 of
the California Code of Regulations.

                 [Remainder of Page Intentionally Left Blank]

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<PAGE>

     As originally adopted by the Board of Directors as of July 14, 1999,
previously amended on July 11, 2000, and amended on September 22, 2000.

                              ONE VOICE TECHNOLOGIES, INC.,
                                    a Nevada corporation

                              By: /s/ Dean Weber
                                 ----------------------------------------
                                 Dean Weber, President

        [Signature Page to Amended and Restated 1999 Stock Option Plan]
<PAGE>

                                 EXHIBIT A

                              ____________, 20__

One Voice Technologies, Inc.
6333 Greenwich Drive, Suite 240
San Diego, CA 92122

     Re:  Amended and Restated 1999 Stock Option Plan
          -------------------------------------------

To Whom It May Concern:

     This letter is delivered to One Voice Technologies, Inc., a Nevada
corporation (the "Corporation"), in connection with the grant to
_______________________________________ (the "Optionee") of an option (the
"Option") to purchase__________ shares of common stock of the Corporation (the
"Stock") pursuant to the Amended and Restated One Voice Technologies, Inc. 1999
Stock Option Plan dated July 14, 1999, and amended on July 11, 2000 and
September 22, 2000 (the "Plan"). The Optionee understands that the Corporation's
receipt of this letter executed by the Optionee is a condition to the
Corporation's willingness to grant the Option to the Optionee.

     The Optionee acknowledges that the grant of the Option by the Corporation
is in lieu of any and all other promises of the Corporation to the Optionee,
whether written or oral, express or implied, regarding the grant of options or
other rights to acquire Stock. Accordingly, in anticipation of the grant of the
Option, the Optionee hereby relinquishes all rights to such other rights, if
any, to acquire stock of the Corporation.

     In addition, the Optionee makes the following representations and
warranties with the understanding that the Corporation will rely upon them.

     1.  The Optionee acknowledges receipt of a copy of the Plan and Agreement.
The Optionee has carefully reviewed the Plan and Agreement.

     2.  The Optionee acknowledges receipt of a prospectus regarding the Plan
which includes the information required by Section (a)(1) of Rule 428 under the
Securities Act of 1933.

     3.  The Optionee understands and acknowledges that the Option and the Stock
are subject to the terms and conditions of the Plan.

                              Exhibit A - Page 1
                              ------------------
<PAGE>

     4.  The Optionee understands and agrees that, at the time of exercise of
any part of the Option for Stock, the Optionee may be required to provide the
Corporation with additional representations, warranties and/or covenants similar
to those contained in this letter.

     5.  The Optionee is a resident of the State of __________.

     6.  The Optionee will notify the Corporation immediately of any change in
the above information which occurs before the Option is exercised in full by the
Optionee.

     The foregoing representations and warranties are given on ______________,
20__ at ____________________.

                                    OPTIONEE:

                                    _________________________________________

                              Exhibit A - Page 2
                              ------------------
<PAGE>

                                   EXHIBIT B

                              ____________, _____

One Voice Technologies, Inc.
6333 Greenwich Drive, Suite 240
San Diego, CA 92122

     Re:  Amended and Restated 1999 Stock Option Plan
          -------------------------------------------

To Whom It May Concern:

     I (the "Optionee") hereby exercise my right to purchase _______________
shares of common stock (the "Stock") of One Voice Technologies, Inc., a Nevada
corporation (the "Corporation"), pursuant to the Amended and Restated One Voice
Technologies, Inc. 1999 Stock Option Plan dated July 14, 1999, and amended on
July 11, 2000 and September 22, 2000 (the "Plan"), and the Stock Option
Agreement (the "Agreement") dated ______________, 20__.  As provided in such
Plan, I deliver herewith payment as set forth in the Plan in the amount of the
aggregate option exercise price.  Please deliver to me at my address as set
forth above stock certificates representing the subject shares registered in my
name (and (spouse), as  (style of vesting)).
          --------     -------------------

     The Optionee hereby represents as follows:

     1.  The Optionee acknowledges receipt of a copy of the Plan and Agreement.
The Optionee has carefully reviewed the Plan and Agreement.

     2.  The Optionee is a resident of the State of __________.

     3.  The Optionee represents and agrees that if the Optionee is an
"affiliate" (as defined in Rule 144 under the Securities Act of 1933) of the
Corporation at the time the Optionee desires to sell any of the Stock, the
Optionee will be subject to certain restrictions under, and will comply with all
of the requirements of, applicable federal and state securities laws.

     The foregoing representations and warranties are given on
___________________________ at ______________________.

                                   OPTIONEE:

                                   _________________________________________

                              Exhibit B - Page 1
                              ------------------EXHIBIT 4.2

                              ARTICLES OF AMENDMENT
                                       OF
                          KRISPY KREME DOUGHNUTS, INC.

Pursuant to Section  55-6-02 of the  General  Statutes  of North  Carolina,  the
undersigned  Corporation  hereby  submits  these  Articles of Amendment  for the
purpose of amending its Articles of Incorporation:

1.    The name of the Corporation is Krispy Kreme Doughnuts, Inc.

2.    The   following  amendment  to   the  Articles  of  Incorporation  of  the
Corporation  was  adopted  by the Board of Directors in the manner prescribed by
law:

         Article IV is hereby amended and restated in its entirety as follows:

         "Article IV. The Corporation shall have the authority to issue not more
         than (a)  100,000,000  shares of common  stock,  no par value  ("Common
         Stock") and (b)  10,000,000  shares of  preferred  stock,  no par value
         ("Preferred  Stock").  Of  the  10,000,000  shares  of  authorized  and
         unissued  Preferred  Stock of the  Corporation,  a series of  Preferred
         Stock,  no par  value,  of the  Corporation,  consisting  of  1,000,000
         shares,  shall be designated  and known as the "Series A  Participating
         Cumulative Preferred Stock" of the Corporation.

         Holders of the Common  Stock are entitled to the entire  voting  power,
         all  distributions  declared  and all  assets of the  corporation  upon
         dissolution,  subject  to the rights and  preferences,  if any,  of the
         holders of Preferred Stock to such voting powers,  dividends and assets
         upon  dissolution  pursuant to  applicable  law and the  resolution  or
         resolutions of the Board of Directors providing for the issue of one or
         more  series of  Preferred  Stock.

         The designation,  number of shares,  preferences,  conversion and other
         rights,  voting powers,  restrictions,  limitations as to dividends and
         qualifications,  of the  Series A  Participating  Cumulative  Preferred
         Stock are as follows:

         SECTION 1. DESIGNATION AND NUMBER OF SHARES.  The shares of such series
         shall be designated  as "Series A  Participating  Cumulative  Preferred
         Stock"  (the  "SERIES A  PREFERRED  STOCK"),  and the  number of shares
         constituting  such series shall be 1,000,000.  Such number of shares of
         the  Series  A  Preferred  Stock  may  be  increased  or  decreased  by
         resolution  of the  Board  of  Directors;  provided,  however,  that no
         decrease shall reduce the number of shares of Series A Preferred  Stock
         to a number  less than the number of shares then  outstanding  plus the
         number of shares  issuable upon  exercise or conversion of  outstanding
         rights, options or other securities issued by the Corporation.

<PAGE>

         SECTION 2.  DIVIDENDS AND DISTRIBUTIONS.

         (A)  Subject  to the prior and  superior  rights of the  holders of any
         shares of any series of Preferred  Stock  ranking prior and superior to
         the shares of Series A Preferred  Stock with respect to  dividends,  if
         any,  the  holders  of  shares  of Series A  Preferred  Stock  shall be
         entitled to receive, when, as and if declared by the Board of Directors
         out of funds  legally  available for the purpose,  quarterly  dividends
         payable on the last day of March, June,  September and December of each
         year (each such date being referred to herein as a "QUARTERLY  DIVIDEND
         PAYMENT DATE"), commencing on the first Quarterly Dividend Payment Date
         after the first  issuance of any share or fraction of a share of Series
         A Preferred Stock, in an amount per share (rounded to the nearest cent)
         equal to the greater of (a) $1.00 and (b) subject to the  provision for
         adjustment  hereinafter  set forth,  100 times the  aggregate per share
         amount  (payable in kind) of all cash dividends or other  distributions
         and 100 times the aggregate per share amount of all non-cash  dividends
         or other distributions  (other than (i) a dividend payable in shares of
         Common Stock, par value $.01 per share, of the Corporation (the "COMMON
         STOCK") or (ii) a subdivision of the outstanding shares of Common Stock
         (by reclassification or otherwise)), declared on the Common Stock since
         the immediately  preceding  Quarterly  Dividend  Payment Date, or, with
         respect to the first Quarterly  Dividend  Payment Date, since the first
         issuance  of any share or  fraction  of a share of  Series A  Preferred
         Stock. If the Corporation shall at any time after JANUARY 18, 2000 (the
         "RIGHTS  DECLARATION DATE") declare or pay any dividend on Common Stock
         payable  in  shares  of  Common  Stock  or  effect  a  subdivision   or
         combination or consolidation of the outstanding  shares of Common Stock
         (by  reclassification  or otherwise) into a greater or lesser number of
         shares of  Common  Stock,  then in each  such case the  amount to which
         holders of shares of Series A Preferred Stock were entitled immediately
         prior to such event under clause (b) of the preceding sentence shall be
         adjusted by  multiplying  such amount by a fraction,  the  numerator of
         which is the number of shares of Common Stock  outstanding  immediately
         after such event and the  denominator  of which is the number of shares
         of Common Stock that were outstanding immediately prior to such event.

         (B) The  Corporation  shall declare a dividend or  distribution  on the
         Series A Preferred Stock as provided in SECTION 2(A) immediately  after
         it declares a dividend or  distribution on the Common Stock (other than
         as described  in clauses (i) and (ii) of the first  sentence of SECTION
         2(A));  provided,  however,  that if no dividend or distribution  shall
         have been  declared on the Common Stock  during the period  between any
         Quarterly  Dividend  Payment  Date  and the next  subsequent  Quarterly
         Dividend Payment Date (or, with respect to the first Quarterly Dividend
         Payment  Date,  the period  between the first  issuance of any share or
         fraction  of a share  of  Series  A  Preferred  Stock  and  such  first
         Quarterly  Dividend Payment Date), a dividend of $1.00 per share on the
         Series  A  Preferred  Stock  shall  nevertheless  be  payable  on  such
         subsequent Quarterly Dividend Payment Date.

                                       2
<PAGE>

         (C) Dividends  shall begin to accrue and be  cumulative on  outstanding
         shares of Series A Preferred Stock from the Quarterly  Dividend Payment
         Date  next  preceding  the  date of issue of such  shares  of  Series A
         Preferred  Stock,  unless  the date of issue  of such  shares  is on or
         before the record date for the first Quarterly  Dividend  Payment Date,
         in which case  dividends  on such  shares  shall begin to accrue and be
         cumulative from the date of issue of such shares, or unless the date of
         issue is a date after the record date for the  determination of holders
         of shares of Series A Preferred  Stock  entitled to receive a quarterly
         dividend and on or before such  Quarterly  Dividend  Payment  Date,  in
         which case dividends  shall begin to accrue and be cumulative from such
         Quarterly Dividend Payment Date. Accrued but unpaid dividends shall not
         bear interest.  Dividends paid on shares of Series A Preferred Stock in
         an  amount  less than the total  amount of such  dividends  at the time
         accrued  and payable on such shares  shall be  allocated  pro rata on a
         share-by-share basis among all such shares at the time outstanding. The
         Board of  Directors  may fix a record  date  for the  determination  of
         holders  of shares of Series A  Preferred  Stock  entitled  to  receive
         payment of a dividend or distribution  declared  thereon,  which record
         date  shall  not be more than 60 days  prior to the date  fixed for the
         payment thereof.

         SECTION 3.  VOTING  RIGHTS.  In  addition  to any other  voting  rights
         required  by law,  the  holders of shares of Series A  Preferred  Stock
         shall have the following voting rights:

         (A) Subject to the provision for adjustment hereinafter set forth, each
         share of Series A Preferred  Stock shall entitle the holder  thereof to
         100 votes on all matters  submitted  to a vote of  shareholders  of the
         Corporation.  If the  Corporation  shall at any time  after the  Rights
         Declaration Date declare or pay any dividend on Common Stock payable in
         shares  of Common  Stock or  effect a  subdivision  or  combination  or
         consolidation   of  the   outstanding   shares  of  Common   Stock  (by
         reclassification  or  otherwise)  into a greater  or  lesser  number of
         shares of Common Stock,  then in each such case the number of votes per
         share to which  holders  of  shares of Series A  Preferred  Stock  were
         entitled   immediately  prior  to  such  event  shall  be  adjusted  by
         multiplying  such number by a fraction,  the  numerator of which is the
         number of shares of Common  Stock  outstanding  immediately  after such
         event and the  denominator  of which is the  number of shares of Common
         Stock that were outstanding immediately prior to such event.

         (B)  Except as  otherwise  provided  herein or by law,  the  holders of
         shares of Series A Preferred  Stock and the holders of shares of Common
         Stock shall vote together as a single class on all matters submitted to
         a vote of shareholders of the Corporation.

         (C) (i) If at any time dividends on any Series A Preferred  Stock shall
         be in arrears in an amount  equal to six  quarterly  dividends  thereon
         (whether or not consecutive),  the occurrence of such contingency shall
         mark the beginning of a period (herein called a "DEFAULT PERIOD") which
         shall extend until such time when all accrued and unpaid  dividends for
         all previous  quarterly  dividend periods and for the current quarterly
         dividend  period  on all  shares  of  Series  A  Preferred  Stock  then
         outstanding shall have been declared and paid or set apart for payment.
         During each default period, all holders of Series A Preferred Stock and
         any other series of Preferred  Stock then  entitled as a class to elect

                                       3
<PAGE>

         directors,  voting together as a single class,  irrespective of series,
         shall have the right to elect one Director.

         (ii) During any  default  period,  such voting  right of the holders of
         Series A  Preferred  Stock  may be  exercised  initially  at a  special
         meeting called  pursuant to Section  3(C)(iii) or at any annual meeting
         of  shareholders,  and thereafter at annual  meetings of  shareholders;
         provided,  however, that neither such voting right nor the right of the
         holders of any other series of Preferred Stock, if any, to increase, in
         certain cases,  the authorized  number of Directors  shall be exercised
         unless  the  holders  of 10% in number of  shares  of  Preferred  Stock
         outstanding  shall be present in person or by proxy.  The  absence of a
         quorum of holders of Common  Stock  shall not  affect the  exercise  by
         holders of  Preferred  Stock of such  voting  right.  At any meeting at
         which  holders of  Preferred  Stock shall  exercise  such voting  right
         initially during an existing default period, they shall have the right,
         voting as a class, to elect Directors to fill such vacancy,  if any, in
         the Board of Directors as may then exist up to one Director or, if such
         right is exercised at an annual meeting, to elect one Director.  If the
         number  which may be so elected at any special  meeting does not amount
         to the required  number,  the holders of the Preferred Stock shall have
         the right to make such  increase in the number of Directors as shall be
         necessary to permit the election by them of the required number.  After
         the holders of the Preferred  Stock shall have exercised their right to
         elect  Directors in any default  period and during the  continuance  of
         such  period,  the  number  of  Directors  shall  not be  increased  or
         decreased  except by vote of the holders of  Preferred  Stock as herein
         provided  or pursuant  to the rights of any equity  securities  ranking
         senior to or pari passu with the Series A Preferred Stock.

         (iii)  Notwithstanding  anything  to  the  contrary  contained  in  the
         Corporation's  Articles of Incorporation or Bylaws,  unless the holders
         of  Preferred  Stock shall,  during an existing  default  period,  have
         previously  exercised  their  right to elect  Directors,  the  Board of
         Directors may order, or any shareholder(s)  owning in the aggregate not
         less than ten percent  (10%) of the total number of shares of Preferred
         Stock outstanding,  irrespective of series, may request, the calling of
         a special  meeting of holders of Preferred  Stock,  which meeting shall
         thereupon be called by the President, a Vice President or the Secretary
         of the Corporation. Notice of such meeting and of any annual meeting at
         which holders of Preferred  Stock are entitled to vote pursuant to this
         Section  3(C)(iii) shall be given to each holder of record of Preferred
         Stock by  mailing a copy of such  notice to him at his last  address as
         the same appears on the books of the Corporation. Such meeting shall be
         called for a time not  earlier  than 20 days and not later than 60 days
         after  such  order or  request  or in  default  of the  calling of such
         meeting within 60 days after such order or request, such meeting may be
         called on similar notice by any shareholder(s)  owning in the aggregate
         not less  than ten  percent  (10%) of the  total  number  of  shares of
         Preferred Stock  outstanding,  irrespective of series.  Notwithstanding
         the provisions of this SECTION 3(C)(iii), no such special meeting shall
         be called  during the period within 60 days  immediately  preceding the
         date fixed for the next annual meeting of shareholders.

         (iv) In any  default  period,  the holders of Common  Stock,  and other
         classes of stock of the Corporation if applicable, shall continue to be
         entitled to elect the whole  number of  Directors  until the holders of

                                       4
<PAGE>
         Preferred  Stock shall have exercised their right to elect one Director
         voting as a class,  after the exercise of which right (x) the Directors
         so elected by the holders of Preferred  Stock shall  continue in office
         until their successors shall have been elected by such holders or until
         the expiration of the default period,  and (y) any vacancy in the Board
         of Directors  may (except as provided in Section  3(C)(ii) be filled by
         vote of a majority of the remaining  Directors  theretofore  elected by
         the holders of the class of stock  which  elected  the  Director  whose
         office  shall have become  vacant.  References  in this Section 3(C) to
         Directors  elected by the holders of a particular  class of stock shall
         include  Directors  elected  by such  Directors  to fill  vacancies  as
         provided in clause (y) of the foregoing sentence.

         (v) Immediately upon the expiration of a default period,  (x) the right
         of the holders of Preferred  Stock as a class to elect  Directors shall
         cease,  (y)  the  term  of any  Directors  elected  by the  holders  of
         Preferred  Stock as a class  shall  terminate,  and (z) the  number  of
         Directors  shall be such number as may be provided  for in the Articles
         of Incorporation  or Bylaws  irrespective of any increase made pursuant
         to the  provisions  of Section  3(C)(ii)  (such number  being  subject,
         however,  to change  thereafter in any manner provided by law or in the
         Articles of  Incorporation  or Bylaws).  Any  vacancies in the Board of
         Directors  effected  by the  provisions  of clauses  (y) and (z) in the
         preceding  sentence  may be  filled  by a  majority  of  the  remaining
         Directors.

         (D) Except as otherwise provided herein,  holders of Series A Preferred
         Stock shall have no special voting rights,  and their consent shall not
         be  required  (except  to the  extent  they are  entitled  to vote with
         holders of Common Stock as set forth  herein) for taking any  corporate
         action.

         SECTION 4.  CERTAIN RESTRICTIONS.

         (A) Whenever  quarterly  dividends or other dividends or  distributions
         payable on the Series A Preferred Stock as provided in Section 2 are in
         arrears,  thereafter  and until all  accrued and unpaid  dividends  and
         distributions, whether or not declared, on outstanding shares of Series
         A Preferred Stock shall have been paid in full, the  Corporation  shall
         not:

         (i) declare or pay  dividends on, or make any other  distributions  on,
         any shares of stock  ranking  junior  (either as to  dividends  or upon
         liquidation,  dissolution  or  winding  up) to the  Series A  Preferred
         Stock;

         (ii) declare or pay dividends on, or make any other  distributions  on,
         any shares of stock ranking on a parity (either as to dividends or upon
         liquidation,  dissolution  or winding  up) with the Series A  Preferred
         Stock,  except  dividends paid ratably on the Series A Preferred  Stock
         and all such other  parity stock on which  dividends  are payable or in
         arrears in  proportion to the total amounts to which the holders of all
         such shares are then entitled;

         (iii)  redeem,  purchase or  otherwise  acquire for value any shares of
         stock  ranking  junior  (either as to  dividends  or upon  liquidation,
         dissolution or winding up) to the Series A Preferred  Stock;  provided,
         however,  that the  Corporation  may at any time  redeem,  purchase  or
         otherwise  acquire  shares of any such  junior  stock in  exchange  for
         shares of stock of the Corporation  ranking junior (as to dividends and
         upon dissolution,  liquidation or winding up) to the Series A Preferred
         Stock; or

         (iv)  redeem,  purchase  or  otherwise  acquire for value any shares of
         Series A Preferred  Stock,  or any shares of stock  ranking on a parity
         (either as to dividends or upon liquidation, dissolution or winding up)

                                       5
<PAGE>

         with the Series A Preferred Stock, except in accordance with a purchase
         offer made in writing or by publication  (as determined by the Board of
         Directors)  to all  holders  of Series A  Preferred  Stock and all such
         other  parity  stock upon such terms as the Board of  Directors,  after
         consideration  of  the  respective  annual  dividend  rates  and  other
         relative rights and  preferences of the respective  series and classes,
         shall  determine  in good  faith  will  result  in fair  and  equitable
         treatment among the respective series or classes.

         (B) The Corporation  shall not permit any subsidiary of the Corporation
         to purchase or  otherwise  acquire for value any shares of stock of the
         Corporation unless the Corporation could, under SECTION 4(A),  purchase
         or otherwise acquire such shares at such time and in such manner.

         SECTION 5.  REACQUIRED  SHARES.  Any shares of Series A Preferred Stock
         redeemed,  purchased or otherwise  acquired by the  Corporation  in any
         manner  whatsoever  shall be retired and  canceled  promptly  after the
         acquisition  thereof.  All such  shares  shall upon their  cancellation
         become  authorized  but  unissued  shares of  Preferred  Stock  without
         designation as to series and may be reissued as part of a new series of
         Preferred Stock to be created by resolution or resolutions of the Board
         of  Directors  as  permitted  by the  Articles of  Incorporation  or as
         otherwise permitted under North Carolina law.

         SECTION  6.   LIQUIDATION,   DISSOLUTION   OR  WINDING   UP.  Upon  any
         liquidation,   dissolution  or  winding  up  of  the  Corporation,   no
         distribution  shall  be made  (1) to the  holders  of  shares  of stock
         ranking junior (either as to dividends or upon liquidation, dissolution
         or winding up) to the Series A Preferred  Stock unless,  prior thereto,
         the holders of shares of Series A Preferred  Stock shall have  received
         $1.00 per share,  plus an amount equal to accrued and unpaid  dividends
         and distributions thereon, whether or not declared, to the date of such
         payment;  provided,  however,  that the  holders  of shares of Series A
         Preferred  Stock shall be entitled to receive an  aggregate  amount per
         share,  subject to the provision for adjustment  hereinafter set forth,
         equal to 100 times the aggregate  amount to be distributed per share to
         holders of Common  Stock,  or (2) to the holders of stock  ranking on a
         parity  (either as to dividends  or upon  liquidation,  dissolution  or
         winding up) with the Series A  Preferred  Stock,  except  distributions
         made ratably on the Series A Preferred  Stock and all such other parity
         stock in  proportion  to the total  amounts to which the holders of all
         such shares are entitled upon such liquidation,  dissolution or winding
         up. If the Corporation  shall at any time after the Rights  Declaration
         Date pay any dividend on Common Stock payable in shares of Common Stock
         or  effect  a  subdivision  or  combination  or  consolidation  of  the
         outstanding shares of Common Stock (by  reclassification  or otherwise)
         into a greater or lesser number of shares of Common Stock, then in each
         such case the  aggregate  amount to which holders of shares of Series A
         Preferred Stock were entitled immediately prior to such event under the
         proviso in clause (1) of the  preceding  sentence  shall be adjusted by
         multiplying  such amount by a fraction  the  numerator  of which is the
         number of shares of Common  Stock  outstanding  immediately  after such
         event and the  denominator  of which is the  number of shares of Common
         Stock that were outstanding immediately prior to such event.

         SECTION 7. CONSOLIDATION OR MERGER. If the Corporation shall enter into
         any  consolidation,  merger,  combination or other transaction in which
         the shares of Common  Stock are  exchanged  for or  changed  into other
         stock or securities,  cash or any other property, then in any such case
         the  shares  of  Series A  Preferred  Stock  shall at the same  time be
         similarly exchanged for or changed into an amount per share, subject to
         the provision for adjustment  hereinafter set forth, equal to 100 times
         the aggregate amount of stock, securities,  cash or any other property,
         as the case may be, into which or for which each share of Common  Stock
         is exchanged or changed. If the Corporation shall at any time after the
         Rights  Declaration  Date pay any dividend on Common  Stock  payable in
         shares  of Common  Stock or  effect a  subdivision  or  combination  or
         consolidation   of  the   outstanding   shares  of  Common   Stock  (by
         reclassification  or  otherwise)  into a greater  or  lesser  number of

                                       6
<PAGE>

         shares of Common Stock,  then in each such case the amount set forth in
         the preceding sentence with respect to the exchange or change of shares
         of Series A  Preferred  Stock shall be  adjusted  by  multiplying  such
         amount by a fraction the  numerator of which is the number of shares of
         Common  Stock   outstanding   immediately  after  such  event  and  the
         denominator  of which is the number of shares of Common Stock that were
         outstanding immediately prior to such event.

         SECTION 8.  NO REDEMPTION.  The  Series A  Preferred Stock shall not be
         redeemable.

         SECTION 9. RANK. The Series A Preferred  Stock shall rank junior (as to
         dividends  and upon  liquidation,  dissolution  and  winding up) to all
         other series of the  Corporation's  preferred stock,  except any series
         that  specifically  provides  that such series shall rank junior to the
         Series A Preferred Stock.

         SECTION 10. FRACTIONAL  SHARES.  Series A Preferred Stock may be issued
         in fractions of a share which shall  entitle the holder,  in proportion
         to such holder's fractional shares, to exercise voting rights,  receive
         dividends,  participate in distributions and to have the benefit of all
         other rights of holders of Series A Preferred Stock.

         SECTION 11. AMENDMENT. The Articles of Incorporation of the Corporation
         shall not be further amended in any manner which would materially alter
         or change the  powers,  preferences  or special  rights of the Series A
         Preferred Stock so as to affect them adversely  without the affirmative
         vote of the holders of a majority or more of the outstanding  shares of
         Series A Preferred Stock, voting separately as a class."

3.    The foregoing  amendment was  adopted on the 18th day of January,  2000 by
the Board of Directors of the  Corporation in accordance with Section 55-6-02 of
the General Statutes of North Carolina.

                                       7
<PAGE>

4.    The  foregoing amendment  will become  effective at 12:01 a.m. on the date
these  Articles are filed with the Secretary of State of North Carolina.

This the 5th day of April, 2000.

                                  KRISPY KREME DOUGHNUTS, INC.

                                  By: /s/ Scott A. Livengood
                                     -------------------------------------------
                                  Name:  Scott A. Livengood
                                  Title: President

                                       8

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