Document:

EX-10.13

 Exhibit 10.13 

OPERATING AGREEMENT 
 By
and Between 
 GE Capital Retail Bank 

and 
 The Office of the
Comptroller of the Currency 
 WHEREAS, GE Capital Retail Bank, Draper, Utah (“Bank”) is a federal savings association
supervised by the Office of the Comptroller of the Currency (“OCC”); 
 WHEREAS, the Bank is currently wholly owned
directly by GE Consumer Finance, Inc. (“Finance”), which is owned by General Electric Capital Corporation (“Holding Company”); 

WHEREAS, a plan is in place for a directly owned subsidiary of Finance, known as GE Capital Retail Finance Corporation (“Retail
Finance”), to directly own the Bank through a corporate restructuring known as “Project Granite”; 
 WHEREAS, the Bank
filed with the OCC on September 21, 2012, an application under the Bank Merger Act and 12 C.F.R. § 163.22(a) to acquire approximately $6.5 billion of deposits from MetLife N.A. (“Bank Merger Act application”); 

WHEREAS, the OCC approved the Bank Merger Act application on December 12, 2012 and subject to certain conditions imposed in
writing, including a condition that the Bank enter into this Operating Agreement (“Agreement”) with the OCC; 
 WHEREAS,
the Holding Company, the Immediate Parent Company, the Bank, and the OCC seek to ensure that the Bank operates in a safe and sound manner and in accordance with all applicable laws, rules and regulations; 

NOW THEREFORE, it is agreed between the OCC, by and through its authorized representative, and the Bank, by and through its Board of
Directors (“Board”), that the Bank shall enter into and at all times operate in compliance with the articles of this Agreement in all material respects. 

ARTICLE I 

JURISDICTION 
 (1)
The Bank is a federal savings association examined by the OCC pursuant to the Home Owners’ Loan Act of 1933, as amended, 12 U.S.C. § 1461 et seq. and is a “Federal savings association” within the meaning of 12 U.S.C. §
1813(b)(2). 
 (2) The OCC is the “appropriate Federal banking agency” regarding the Bank pursuant to 12 U.S.C. §§
1813(q) and 1818(b). 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 (3) This Agreement shall be construed to be a “written agreement” within the meaning of
12 U.S.C. § 1818. 
 (4) This Agreement shall not be construed to be a “formal written agreement” within the meaning of 12
C.F.R. § 163.555, unless the OCC informs the Bank otherwise. 
 (5) This Agreement shall not be construed to be a “written
agreement, order [or] capital directive” within the meaning of 12 C.F.R. § 165.4, unless the OCC informs the Bank otherwise. 

ARTICLE II 
 THE
BANK’S MINIMUM CAPITAL AND LIQUIDITY REQUIREMENTS 
 (1) At all times, the Bank shall continue to maintain capital (the
Bank’s “Minimum Capital Requirement”) at least equal to the greater of: 
  

	 	(a)	the amount required in order for the Bank to have total risk-based capital of at least eleven percent, Tier 1 risk-based capital of at least seven percent, and a leverage ratio of at least six percent; or

  

	 	(b)	such other higher amount as the OCC may require pursuant to the exercise of its regulatory authority under 12 U.S.C. § 1818, 12 C.F.R. Part 167, or in connection with any action on any application, notice, or other
request made by the Bank. 

 (2) At all times, the Bank shall maintain liquidity in the form of Liquid Assets in an amount at
least equal to the greater of five hundred million dollars ($500,000,000) or ninety (90) days coverage of operating expenses (the Bank’s “Minimum Liquidity Requirement”). 

(3) Within thirty (30) days after the Effective Date of this Agreement, the Board shall adopt (and/or update as appropriate), implement,
and maintain a system to analyze and maintain levels of capital and liquidity commensurate with the Bank’s risk profile, in conformance with OCC Bulletin 2012-16, Capital Planning – Guidance for Evaluating Capital Planning and Adequacy
(June 7, 2012), the “Liquidity” booklet of the Comptroller’s Handbook (June 2012) as applicable, and any subsequent OCC guidance. The Board shall review the Bank’s capital and liquidity periodically, and at least annually for
capital and quarterly for liquidity, to determine if the Bank requires additional capital or liquidity. At any time the Board determines the Bank requires capital in excess of the Minimum Capital Requirement (the Bank’s “Additional Capital
Requirement”) or liquidity in excess of the Minimum Liquidity Requirement (the Bank’s “Additional Liquidity Requirement”), the Bank shall seek the assistance of the Holding Company and Immediate Parent Company as necessary and
promptly raise capital and/or increase liquidity to meet the Additional Capital Requirement and/or the Additional Liquidity Requirement. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 (4) The Bank shall not declare or pay a dividend or reduce its capital unless: 

 

	 	(a)	the Bank is in compliance with the Minimum Capital Requirement of paragraph (1) and the Minimum Liquidity Requirement of paragraph (2) and would remain in compliance immediately following the declaration or
payment of any dividend or any reduction in capital; 

  

	 	(b)	the Bank is in compliance with the Business Plan required under Article IV in all material respects and would remain in compliance following the dividend or capital reduction; 

 

	 	(c)	the Bank is in compliance with the provisions of this Agreement in all material respects and would remain in compliance following the dividend or capital reduction; and 

 

	 	(d)	the declaration or payment of the dividend or the reduction in capital is in compliance with 12 C.F.R. Part 163, Subpart E. 

(5) If the Bank fails to maintain the level of capital required by the Minimum Capital Requirement or the level of liquidity required by the
Minimum Liquidity Requirement or fails to comply with paragraph (4), then the Bank shall be deemed not in compliance with this Article, and the Bank shall take such corrective measures as the OCC may direct from among the provisions applicable to
undercapitalized depository institutions under 12 U.S.C. § 1831o(e) and 12 C.F.R. Part 165. For purposes of this requirement, an action “necessary to carry out the purpose of this section” under 12 U.S.C. § 1831o(e)(5) shall
include restoration of the Bank’s capital and liquidity to levels that comply with the Minimum Capital Requirement and the Minimum Liquidity Requirement, and any other action deemed advisable by the OCC to address the Bank’s capital or
liquidity deficiency or the safety and soundness of its operations. 
 ARTICLE III 

CAPITAL ASSURANCE AND LIQUIDITY MAINTENANCE AGREEMENT 

(1) No later than three (3) business days after the Effective Date of this Agreement, the Bank shall execute and at all times maintain a
legally enforceable Capital Assurance and Liquidity Maintenance Agreement (“CALMA”) with Holding Company and Immediate Parent Company in a form acceptable to the OCC that sets forth the Bank’s right and obligation to seek and obtain
all necessary capital and liquidity support from Holding Company and Immediate Parent Company and Holding Company’s and Immediate Parent Company’s obligation to provide the Bank with such support. 

(2) The terms of the CALMA at a minimum shall require Holding Company and Immediate Parent Company to provide the Bank with all financial
support necessary to ensure the maintenance of capital and liquidity required under Article II of this Agreement. 
 (3) Notwithstanding the
foregoing, it shall not be a violation of this Agreement if the CALMA terminates in accordance with Section 5(B) of the CALMA. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 (4) Upon execution of the CALMA, the Bank shall forward a copy to the OCC, along with certified
copies of the resolutions adopted by the Bank’s Board, by Holding Company’s board of directors, and by Immediate Parent Company’s board of directors evidencing their respective approvals and authorizations to enter into and be bound
by the CALMA. 
 (5) The Bank shall take all actions necessary to exercise its rights and enforce the terms of the CALMA, if and when
necessary. Any Bank demand or request to Holding Company or Immediate Parent Company for compliance with the CALMA shall be in writing, and the Bank shall provide the OCC with a copy of such written demand or request within one (1) day after
delivery to Holding Company or Immediate Parent Company. 
 (6) The Bank shall not modify, amend or terminate, nor agree or consent to a
modification, amendment or termination of the CALMA without obtaining a prior written supervisory non-objection from the OCC. 
 ARTICLE
IV 
 BUSINESS PLAN; NO SIGNIFICANT DEVIATION 

(1) Until the Business Plan required under paragraph (2) has been submitted by the Bank for OCC review, has received a written
determination of no supervisory objection (“Supervisory Non-Objection”) within 30 days of submission (provided that the OCC shall be deemed to have provided Supervisory Non-Objection if the OCC does not provide the Bank with a written
determination within the stated timeframe), and is being implemented by the Bank, the Bank shall not materially change its related business, policies, or operations, other than implementation of the acquired business, implementation of Project
Granite, and actions in the ordinary course of business, without providing notice and obtaining Supervisory Non-Objection of the OCC with respect to such change. 

(2) Within one hundred twenty (120) days after the Effective Date of this Agreement the Bank shall submit a revised Business Plan that
includes: (a) the Bank’s existing business plan and any modifications to that plan as of December 4, 2012, (b) the Bank’s plan to diversify its funding consistent with supervisory guidance, and (c) the Bank’s plan
to integrate and develop the business platform acquired from MetLife Bank, to the OCC for Supervisory Non-Objection, provided, however, that Supervisory Non-Objection is deemed to be provided with respect to elements (a) and (b) above. The
revised Business Plan shall meaningfully reduce the Bank’s reliance on brokered deposits and other volatile sources of funds. The revised Business Plan shall include measurable risk reduction targets and details addressing plan compliance
monitoring and reporting. The revised Business Plan shall cover calendar years 2013 and 2014. 
 (3) Once the Bank receives the Supervisory
Non-Objection from the OCC required by paragraph (2) of this Article, the Bank shall promptly adopt, implement, and thereafter adhere to the Business Plan in all material respects. 

(4) Once the Business Plan is adopted, the Bank shall not make a material change to or significantly deviate from the Business Plan unless the
Bank has first given the OCC at least thirty (30) days prior written notice of its intent to do so, and obtained the OCC’s prior 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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Supervisory Non-Objection. The Bank’s request for Supervisory Non-Objection to a material change or significant deviation shall include, at a minimum, (a) an assessment of the adequacy
of the Bank’s management, staffing levels, organizational structure, financial condition, capital adequacy, funding sources, management information systems, and internal controls, and (b) the Bank’s evaluation of its capability to
identify, measure, monitor, and control any risks associated with the proposed significant deviation. 
 (5) Once the Bank receives
Supervisory Non-Objection from the OCC for a material change to or significant deviation from the Business Plan, the Bank shall revise the Business Plan to reflect the change and the Bank shall implement and thereafter adhere to the revised Business
Plan in all material respects. If, after receiving Supervisory Non-Objection from the OCC for a significant deviation from or change to its Business Plan, the Bank decides not to make such change, the Bank shall, within ten (10) days of its
decision, provide written notice to the OCC. 
 (6) For purposes of this Article, significant deviations or changes that may have a material
impact on the Business Plan include, but are not limited to, any significant deviations from or material changes consistent with the description provided in Appendix G (Significant Deviations After Opening) of the “Charters” booklet of the
Comptroller’s Licensing Manual (February 2009). 
 (7) The Bank shall not operate or conduct business in a manner materially
inconsistent with the most recent Business Plan that has received Supervisory Non-Objection from the OCC. 
 (8) The Board shall ensure that
performance under the Business Plan is reviewed at least quarterly. All reports furnished to the Board for reviewing the Bank’s performance, and documentation of the Board’s reviews, shall be maintained at the Bank and be readily available
to OCC personnel upon request. 
 (9) The Board shall ensure that the Business Plan is updated by December 31, 2013 to cover calendar
year 2014. If there is no material change to the Business Plan in the update other than the updated financial projections, the Bank shall so certify to the OCC within ten (10) days of the Board’s review and update. If the Bank proposes a
material change to the Business Plan in the update, the Bank shall submit the amended Business Plan to the OCC for review and Supervisory Non-Objection and shall not implement any proposed material change until it has received Supervisory
Non-Objection from the OCC. 
 ARTICLE V 

AUDIT; DIRECTORS; RISK MANAGEMENT 

(1) In addition to complying with the board composition requirements of 12 C.F.R. § 163.33, within five (5) days after the Effective
Date of this Agreement and at all times thereafter, at least forty percent (40%) of the members of the Bank’s Board must be independent directors. For purposes of this provision, an “independent director” is one that (a) is
not an officer or employee of the Bank, (b) is not an officer, principal, managing member, or employee of the 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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Holding Company or the Immediate Parent Company or any other affiliate (as defined herein), (c) is otherwise “independent of management” within the meaning of 12 C.F.R. Part 363,
and (d) has not been otherwise determined by the OCC to lack sufficient independence. 
 (2) The Bank shall maintain an Audit Committee
that shall be comprised of at least five (5) Bank directors, none of whom are officers or employees of the Bank, and all of whom are independent directors as defined in paragraph (1). 

(3) The Board shall ensure that an independent audit of the Bank is performed during the first three years of operations after the date of
this Agreement. The Bank shall maintain available to OCC examiners: (i) a copy of the audited financial statements and the independent public auditor’s report thereon within 120 days after the end of the Bank’s year; (ii) a copy
of any other reports by the independent auditor (including any management letters) within 15 calendar days after their receipt by the Bank; and (iii) written notification within 15 days after a change in the Bank’s independent accountant.

 (4) During the three years immediately following the effective date of this Agreement, at least fifteen (15) calendar days before
appointing any new senior executive officer (as defined in 12 C.F.R. § 163.555) or seating any new director, the Bank shall provide prior notice to the OCC. If the OCC does not object to the notice, or request additional information regarding
the notice, within fifteen (15) calendar days of OCC’s receipt of the notice, then the Bank may proceed with the action proposed in the notice. If the OCC objects to the notice or requests additional information regarding the notice within
fifteen (15) days of the OCC’s receipt of the notice, the Bank shall not proceed with the action proposed in the notice until it obtains Supervisory Non-Objection from the OCC. 

(5) The Bank shall maintain and adhere to its existing risk management program (including appropriate written policies and procedures) and
shall ensure, on an ongoing basis, that it remains consistent with the size, complexity and geographic diversification of the Bank’s business model and corporate structure. The Bank shall, independently of the Holding Company and Immediate
Parent Company, complete and maintain on an ongoing basis, a risk assessment of its relationship with, and dependence on, the Holding Company and the Immediate Parent Company, focusing on the identification, measurement, monitoring, and management
of any risk factors that could potentially and negatively impact the Bank; at a minimum, the risk assessment shall consider the Holding Company’s and Immediate Parent Company’ financial condition, performance, and reputational risk under a
variety of scenarios; and based on this assessment, the Bank shall take actions to ensure that appropriate corporate separateness will be maintained between the Bank and such companies, that appropriate contingency plans are maintained and encompass
deposit activities and any other services or support provided by the relationship, and that any potential deterioration of such companies will not negatively impact the Bank. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 ARTICLE VI 

TRANSACTIONS WITH AFFILIATES 

(1) The Board shall ensure that all contracts, agreements, and transactions between the Bank and any affiliate, both domestic and foreign, are
fair and equitable to the Bank, are in the Bank’s best interest, and are conducted in compliance with 12 U.S.C. § 1468(a), 12 U.S.C. §§ 371c and 371c-1, 12 C.F.R. Part 223 (Regulation W), other applicable federal law, and this
Article. 
 (2) Within sixty (60) days after the Effective Date of this Agreement, the Bank shall adopt (and/or update as appropriate),
implement and thereafter adhere to written policies and procedures concerning contracts, agreements, transactions, and other relationships between the Bank and any affiliate. The policies and procedures shall include measures to ensure that the
Bank’s interests are independently assessed and appropriately protected and that the contracts, agreements, transactions, and relationships comply with applicable law and are on terms and conditions that are at least as favorable to the Bank as
those for comparable transactions with unrelated third parties. 
 (3) During the three years immediately following the effective date of
this Agreement, no later than thirty (30) days after each quarter-end, the Bank shall submit a report to the OCC in sufficient detail so as to demonstrate compliance with 12 U.S.C. § 1468(a), 12 U.S.C. §§ 371c and 371c-1, and
Regulation W. As required by applicable law and regulation, a written list of all transactions, contracts, and agreements, and copies of any contracts and agreements, with any affiliate shall be maintained at the Bank and readily available to OCC
personnel upon request. 
 (4) During the three years immediately following the effective date of this Agreement, at least fifteen
(15) calendar days before entering into any new, material contract for services with any affiliate, the Bank shall provide prior notice to the OCC. If the OCC does not object to the notice, or request additional information regarding the
notice, within fifteen (15) calendar days of OCC’s receipt of the notice, the Bank may proceed with the action proposed in the notice. If the OCC objects to the notice or requests additional information regarding the notice within fifteen
(15) days of the OCC’s receipt of the notice, the Bank shall not proceed with the action proposed in the notice until it obtains Supervisory Non-Objection from the OCC. 

(5) During the three years immediately following the effective date of this Agreement, the Bank shall provide written notice to the OCC at
least thirty (30) days prior to entering into any new, material transaction or series of transactions with a non-U.S. affiliate unless the OCC agrees to a shorter period; and shall, prior to entering into any new, material transaction or series
of transactions with a non-U.S. affiliate, and until such transaction or series of transactions is consummated or terminated, obtain and maintain current financial information on that affiliate and make that information available for examiner review
at the Bank’s main office in the U.S. At a minimum, such financial information shall include an annual income statement and balance sheet no more than 18 months old, expressed in U.S. dollars, and written in English. 

(6) The Bank shall submit annually to the OCC the Holding Company’s Form FR Y-6 within thirty (30) days of the date it is filed with
the Federal Reserve. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 ARTICLE VII 

FINANCIAL CONDITION MONITORING; NOTICE TO OCC 

(1) The Bank shall ensure that it monitors the Holding Company, the Immediate Parent Company, and the Bank’s other affiliates
sufficiently for the Bank to identify financial or other developments that could have a material adverse effect on the Bank. The Bank shall maintain and have available for examiner review current financial information on the Holding Company and the
Immediate Parent Company, and the Bank’s determination regarding the financial condition of the Holding Company and the Immediate Parent Company. The Bank shall notify the OCC in writing within five (5) business days after discovery of any
material change to the financial condition of the Holding Company, the Immediate Parent Company, or any other Bank affiliate that could adversely affect the ability of the Holding Company or the Immediate Parent Company to comply with its
obligations under the CALMA or that could adversely affect the Bank’s ability to comply with its obligations under this Agreement. For purposes of this paragraph, “material” shall have the same meaning accorded to that term in
Securities and Exchange Commission Staff Accounting Bulletin No. 99 on Materiality. 
 (2) The Bank shall provide written notification
to the OCC within thirty (30) days of becoming aware of any person who acquires control, directly or indirectly, of ten (10) percent or more of the voting shares of either the Holding Company or the Immediate Parent Company. 

(3) The Bank shall notify the OCC in writing within five (5) business days after: 

 

	 	(a)	The Bank discovers any material breach or violation of Articles II, III, IV, V, VI or VII of this Agreement by the Bank; 

  

	 	(b)	The Bank determines that a future material breach or violation of Articles II, III, IV, V, VI, or VII of this Agreement by the Bank is probable; 

 

	 	(c)	The Bank discovers any material breach or violation of any provision of the CALMA by the Holding Company or the Immediate Parent Company; or 

 

	 	(d)	The Bank determines that a future material breach or violation of any provision of the CALMA by the Holding Company or the Immediate Parent Company is probable. 

ARTICLE VIII 

DISPOSITION PLAN 

(1) The Board shall, within five (5) business days following notice from the OCC, prepare and submit to the OCC a Disposition Plan
acceptable to the OCC, if the OCC determines in writing, in its sole discretion, that: 
  

	 	(a)	there is a material existing or imminent breach or violation of Articles II or III of this Agreement and such breach or violation is deemed to be significant; 

  
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	 	(b)	there is a material existing or imminent breach or violation of Article IV of this Agreement, which has not been cured within thirty (30) days of receiving written notice of such material breach or violation from
the OCC; 

  

	 	(c)	there is a material existing or imminent breach of the CALMA by the Bank or the Holding Company or the Immediate Parent Company and such breach or violation is deemed to be significant; or 

 

	 	(d)	there has been a material adverse change in the financial condition of the Holding Company or the Immediate Parent Company and the Holding Company and the Immediate Parent Company are deemed likely to be unable to
fulfill their obligations under the CALMA. For purposes of this paragraph, “material” shall have the same meaning accorded to that term in Securities and Exchange Commission Staff Accounting Bulletin No. 99 on Materiality.

 (2) Upon obtaining a written non-objection to the Disposition Plan from the OCC and receiving a written direction from the
OCC to begin implementing such Disposition Plan, the Board shall promptly implement and thereafter adhere to the Disposition Plan, provided that such implementation is not required if the breach, violation or change arising under subsection
(1)(a)-(d) that is the basis for such direction has been cured within fifteen (15) days of issuance of such direction. 
 (3) The
Disposition Plan shall detail in writing the Board’s proposal to: (i) sell, (ii) merge, or (iii) dissolve the Bank, without loss or cost to the OCC or the Federal Deposit Insurance Corporation. In the event that the Disposition
Plan submitted by the Board outlines a sale or merger of the Bank, the Disposition Plan, at a minimum, shall address the steps that will be taken to ensure that the sale or merger occurs not later than thirty (30) calendar days after the
Board’s receipt of the OCC’s direction to begin implementing the Disposition Plan and the receipt of all necessary regulatory approvals. If the Disposition Plan outlines a dissolution of the Bank, the Disposition Plan shall detail the
actions and steps necessary to accomplish the dissolution in conformance with 12 C.F.R §146.4 and the dates by which each step of the dissolution shall be completed, including the date by which the Bank proposes to terminate its corporate
existence. In the event of dissolution, the Bank shall hold a shareholder vote pursuant to 12 C.F.R. §146.4 and commence dissolution within thirty (30) days of receiving the OCC’s direction to begin implementing the Disposition Plan.

 (4) The Disposition Plan shall include provisions addressing any potential harm caused or likely to be caused to the clients, customers,
and creditors of the Bank, the steps the Bank will take to mitigate such harm, and the steps the Bank will take to compensate clients, customers, and creditors for harm that is not mitigated. 

(5) Failure to submit a timely Disposition Plan that is acceptable to the OCC, or failure to implement and adhere to the Disposition Plan
after the Board obtains a written supervisory non-objection from the OCC, shall be deemed by the OCC to constitute a violation of this Agreement. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 ARTICLE IX 

TERMINATION OF CREDIT EXTENSION 

(1) Upon notice from the OCC, the Bank shall immediately cease to extend new or additional credit, including, but not limited to, credit that
would produce any new or additional Credit Card Receivables when the OCC, in its sole discretion, has determined in writing that: 
  

	 	(a)	an existing or imminent material breach or violation of Article II or Article III is deemed significant, is deemed likely to pose an imminent threat to the financial condition of the Bank, and has not been cured within
five (5) days of receiving written notice of such material breach or violation from the OCC; 

  

	 	(b)	an existing or imminent material breach or violation identified pursuant to paragraph (1) of Article VII is deemed significant, is deemed likely to pose an imminent threat to the financial condition of the Bank,
and has not been cured within five (5) days of receiving written notice of such material breach or violation from the OCC; 

  

	 	(c)	a material adverse change in the financial condition of the Holding Company or the Immediate Parent Company is such that the Holding Company and the Immediate Parent Company are deemed likely to be unable to fulfill
their obligations under the CALMA; and such change in financial condition is deemed likely to pose an imminent threat to the financial condition of the Bank and has not been remedied within five (5) days of receiving written notice from the
OCC; 

  

	 	(d)	a Disposition Plan has been required under Article VIII and has not been adopted or implemented in a timely manner; or 

  

	 	(e)	the Bank is not timely meeting the terms of a Disposition Plan adopted and implemented under Article VIII. 

ARTICLE X 

DEFINITIONS 
 (1)
For purposes of this Agreement, the term “Liquid Assets” shall mean: (i) unencumbered cash; (ii) deposits at insured depository institutions with a maturity of 90 days or less; (iii) United States government obligations
maturing within 90 days or less; and (iv) such 

  
 CONFIDENTIAL TREATMENT
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other assets as to which the Bank has obtained a written non-objection from the OCC. The term Liquid Assets shall not include any assets that are pledged in any manner, nor any assets that are
not free and kept free from any lien, encumbrance, charge, right of set off, credit or preference in connection with any claim against the Bank. The term Liquid Assets shall not include any obligation of the Holding Company or Immediate Parent
Company. 
 (2) For purposes of this Agreement, the term “Immediate Parent Company” includes Finance at any time when Finance is a
direct or indirect parent of the Bank, and includes Retail Finance at any time that Retail Finance is a direct or indirect parent of the Bank. 

(3) For purposes of this Agreement, the term “affiliate” is as defined in Regulation W (12 C.F.R. § 223.2). 

ARTICLE XI 

CONCLUDING PROVISIONS 

(1) Effective Date. This Agreement shall become effective immediately upon its execution by all parties hereto (“Effective
Date”). 
 (2) Term of Agreement. The term of this Agreement shall commence on the Effective Date and will continue unless or
until (a) it is terminated in writing by the OCC, (b) the consummation of a merger, consolidation, or other business combination in which the Bank is not the resulting entity, or (c) the Bank otherwise ceases to be a Federal savings
association. 
 (3) Amendment, Exception, Modification or Waiver. The provisions of this Agreement shall be effective upon execution
by the parties hereto and its provisions shall continue in full force and effect unless or until such provisions are amended in writing by mutual consent of the parties to the Agreement or are excepted, modified, waived, or terminated in writing by
the Comptroller or his duly authorized representative. The Bank may seek termination of all or any portion of this Agreement, or exceptions, modifications, or waivers of all or any portion hereof, from the OCC at any time, which relief may be
granted by the OCC in its sole judgment. 
 (4) Extensions of Time. Any time limitations imposed by this Agreement shall begin to run
from the Effective Date of this Agreement. Such time requirements may be extended in writing by the Comptroller or his duly authorized representative for good cause upon written application by the Board. 

(5) Other Action. It is expressly and clearly understood that if, at any time, the Comptroller deems it appropriate in fulfilling the
responsibilities placed upon him by the several laws of the United States to undertake any action affecting the Bank, nothing in this Agreement shall in any way inhibit, estop, bar, or otherwise prevent the Comptroller from so doing. 

(6) Board Responsibility. In each instance in this Agreement in which the Board is required to act, the Board shall be obligated to
take such measures within the scope of their authority necessary to accomplish such act, and, to the extent that such measures involve directions to management of the Bank, the Board shall be obligated to ensure that management of the Bank follows
such directions. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
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 (7) Controlling Agreement. To the extent that any of the provisions of this Agreement
conflict with the terms found in any existing agreement between the Comptroller and the Bank, the provisions of this Agreement shall control. 

(8) Agreement not a Contract. This Agreement is intended, and shall be construed to be a supervisory “written agreement entered
into with the agency” as contemplated by 12 U.S.C. § 1818(b)(1), and expressly does not form, and may not be construed to form, a contract binding on the OCC or the United States. Notwithstanding the absence of mutuality of obligation, or
of consideration, or of a contract, the OCC may enforce any of the commitments or obligations herein undertaken by the Bank under its supervisory powers, including 12 U.S.C. § 1818(b)(1), and not as a matter of contract law. The Bank expressly
acknowledges that neither it nor the OCC has any intention to enter into a contract. The Bank also expressly acknowledges that no OCC officer or employee has statutory or other authority to bind the United States, the U.S. Treasury Department, the
OCC, or any other federal bank regulatory agency or entity, or any officer or employee of any of those entities to a contract affecting the OCC’s exercise of its supervisory responsibilities. The terms of this Agreement, including this
paragraph, are not subject to amendment or modification by any extraneous expression, prior agreements or arrangements, or negotiations between the parties, whether oral or written. 

(9) Execution in Counterparts. This Agreement may be executed in counterparts each of which shall be considered an original and all of
which together shall constitute one and the same instrument. 
 (10) Notices. All notices, written submissions, or other
correspondence required by, included in, or relating to this Agreement shall be in writing and shall be made by electronic mail or facsimile transmission, with a copy sent by overnight mail, to the following persons: 

 

			
	If to the OCC:	  	If to the Bank:
	Deputy Comptroller for Large Banks	  	Board of Directors
	Office of the Comptroller of the Currency	  	GE Capital Retail Bank
	With a copy to: OCC Supervisory Office	  	170 Election Road
		  	Draper, Utah 84020
		  	ATTN: Kurt Grossheim

  
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REQUESTED 
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 IN TESTIMONY WHEREOF, the undersigned, authorized by the Comptroller, has hereunto set his
hand on behalf of the Comptroller. 
  

					
	  
	 		 	  

	Vance Price	 		 	Date
	Deputy Comptroller for Large Banks	 		 	

  
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REQUESTED 
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 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	 

  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
			
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	John (Jack) Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 — 

 IN TESTIMONY WHEREOF, the undersigned, as the directors of the Bank, have hereunto set their hands on
behalf of the Bank. 
  

					
	  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
			
	  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
			
	  
	 		 	 January 11, 2013

	Henry Greig	 		 	Date
			
	  
	 		 	 January 11, 2013

	Ryan Zanin	 		 	Date
			
	  
	 		 	 January 11, 2013

	Kevin Bailey	 		 	Date
			
	  
	 		 	 January 11, 2013

	Smith Hickenlooper	 		 	Date
			
	  
	 		 	 January 11, 2013

	George Sutton	 		 	Date
			
	  
	 		 	 January 11, 2013

	Jack Zimmermann	 		 	Date
			
	  
	 		 	 January 11, 2013

	Steve Courchaine	 		 	Date
			
	 

  
	 		 	 January 11, 2013

	Preston Jackson	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 — 14 —EX-10.14

 Exhibit 10.14 

CAPITAL ASSURANCE AND LIQUIDITY MAINTENANCE AGREEMENT 

This Capital Assurance and Liquidity Maintenance Agreement (“CALMA”) is entered into by and among GE Capital Retail Bank, Draper, Utah
(“Bank”), General Electric Capital Corporation (“Holding Company”), and each Immediate Parent Company (as “Immediate Parent Company” is defined in the Operating Agreement). 

WHEREAS, the Bank filed with the Office of the Comptroller of the Currency (“OCC”) on September 21, 2012, an application
under the Bank Merger Act and 12 C.F.R. § 163.22(a) to acquire approximately $6.5 billion of deposits from MetLife, N.A. (“Bank Merger Act Application”); 

WHEREAS, the OCC approved the Bank Merger Act Application on December 12, 2012, subject to certain conditions imposed in writing,
including conditions that the Bank enter into an operating agreement with the OCC, and that the Bank enter into this CALMA with the Immediate Parent Company and the Holding Company; 

WHEREAS, on or about January 11, 2013, the Bank and the OCC entered into an operating agreement (“Operating Agreement”);

 WHEREAS, the Operating Agreement requires, among other things, that the Bank, Holding Company and Immediate Parent Company enter
into this CALMA; 
 WHEREAS, the Holding Company and Immediate Parent Company acknowledge that the Federal Deposit Insurance Act
contemplates that savings and loan holding companies will serve as a source of strength to their subsidiary savings associations, and that this CALMA furthers that purpose; 

WHEREAS, the Bank is wholly owned directly by Immediate Parent Company and indirectly by the Holding Company and therefore Immediate
Parent Company and the Holding Company control the Bank; 
 NOW THEREFORE, in consideration of the mutual covenants, conditions and
promises set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is expressly acknowledged by the parties, the Holding Company, Immediate Parent Company, and the Bank hereby enter into this CALMA setting
forth the Holding Company’s and Immediate Parent Company’s continuing obligation to provide to the Bank necessary capital and liquidity support, in order to ensure that the Bank continues to operate safely and soundly and in accordance
with all applicable laws, rules and regulations, and in accordance with the terms of the Operating Agreement, and hereby agree as follows: 

  
 CONFIDENTIAL TREATMENT
REQUESTED 

 1. CAPITAL ASSURANCES 

A. The Bank’s Minimum Capital Requirement. The parties acknowledge that the Bank is obligated to maintain sufficient capital such
that the Bank’s capital meets or exceeds the levels required by the Operating Agreement or any modifications thereof (the Bank’s “Minimum Capital Requirement”). 

B. The Bank’s Additional Capital Requirement. The parties acknowledge that, under the terms of the Operating Agreement, the Bank
is required to maintain a system to analyze and maintain capital commensurate with its risk profile. If the Bank’s analysis determines that the Bank requires a level of capital greater than the Bank’s Minimum Capital Requirement, the Bank,
the Holding Company, and Immediate Parent Company shall promptly raise such additional capital (the Bank’s “Additional Capital Requirement”). 

C. The Bank’s Obligation to Notify the Holding Company and Immediate Parent Company of Deficiency and Seek the Holding Company’s
and Immediate Parent Company’s Assistance. The Bank agrees that if it becomes necessary for it to secure capital infusions to remain in compliance with the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital
Requirement, the Bank shall immediately notify and request the Holding Company and Immediate Parent Company to make such capital infusions. Any request to the Holding Company and Immediate Parent Company for such capital infusions shall be in
writing, and the Bank shall provide the OCC with a copy of such written demand within three (3) business days after delivery to the Holding Company or Immediate Parent Company. 

D. Capital Infusions from the Holding Company and Immediate Parent Company. The Holding Company and Immediate Parent Company hereby
agree to make such capital infusions as may be requested by the Bank from time to time to ensure the Bank remains in compliance with the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital Requirement. If at any time, the
Bank’s capital level falls below the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital Requirement (the Bank’s “Capital Deficiency”), the Holding Company and Immediate Parent Company agree they will,
at the request of the Bank, contribute sufficient additional capital in a form acceptable to the Bank, subject to the OCC’s right to raise a supervisory objection, so as to bring the Bank into compliance with the Bank’s Minimum Capital
Requirement or the Bank’s Additional Capital Requirement. Such capital contribution shall be: (i) made not later than ten (10) business days after receiving notification of the Bank’s Capital Deficiency and request from the Bank;
(ii) in the form of equity, cash, or if appropriate, other acceptable assets; and (iii) accounted for pursuant to Generally Accepted Accounting Principles (“GAAP”). 

2. LIQUIDITY MAINTENANCE 

A. The Bank’s Minimum Liquidity Requirement. The parties acknowledge that the Bank is required to maintain liquidity in accordance
with the terms of the Operating Agreement or any modifications thereof (the Bank’s “Minimum Liquidity Requirement”). 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -2- 

 B. The Bank’s Additional Liquidity Requirement. The parties acknowledge that, under
the terms of the Operating Agreement, the Bank is required to maintain a system to analyze and maintain liquidity commensurate with its risk profile. If the Bank’s analysis determines that the Bank’s liquidity needs exceed the Bank’s
Minimum Liquidity Requirement, the Bank, the Holding Company and Immediate Parent Company shall promptly increase liquidity to meet such needs (the Bank’s “Additional Liquidity Requirement”). 

C. The Bank’s Obligation to Notify the Holding Company and Immediate Parent Company of Deficiency and Seek the Holding Company’s
and Immediate Parent Company’s Assistance. The Bank agrees that if it becomes necessary for the Bank to secure financial support to remain in compliance with the Bank’s Minimum Liquidity Requirement or the Bank’s Additional
Liquidity Requirement, the Bank shall immediately notify and request the Holding Company and Immediate Parent Company to provide such financial support. Any Bank request to the Holding Company or Immediate Parent Company for such financial support
shall be in writing, and the Bank shall provide the OCC with a copy of such written demand within three (3) business days after delivery to the Holding Company or Immediate Parent Company. 

D. Financial Support from the Holding Company and Immediate Parent Company. The Holding Company and Immediate Parent Company hereby
agree to provide such financial support as may be requested by the Bank from time to time to ensure the Bank remains in compliance with the Bank’s Minimum Liquidity Requirement or the Bank’s Additional Liquidity Requirement. The Holding
Company and Immediate Parent Company each agree to serve as a source of strength to the Bank. If at any time the Bank’s liquidity levels fall below the Bank’s Minimum Liquidity Requirement or the Bank’s Additional Liquidity
Requirement (the Bank’s “Liquidity Deficiency”), the Holding Company and Immediate Parent Company agree that within ten (10) business days of receiving notification from the Bank regarding the Bank’s Liquidity Deficiency, or
sooner if circumstances warrant, the Holding Company and Immediate Parent Company shall provide the Bank with adequate financial support in such amount, form and duration as may be necessary for the Bank to meet the Bank’s Minimum Liquidity
Requirement or the Bank’s Additional Liquidity Requirement. 
 3. MONITORING OF HOLDING COMPANY AND IMMEDIATE PARENT COMPANY.

 A. Monitoring. The Holding Company and Immediate Parent Company acknowledge that the Operating Agreement requires the Bank to
monitor the Holding Company and Immediate Parent Company sufficiently for the Bank to reliably determine their financial condition and assess any other developments that could adversely affect the Bank in any material way, and that the Operating
Agreement requires the Bank to maintain and have available for examiner review current financial information on the Holding Company and Immediate Parent Company. In order to assist the Bank in meeting its obligations under the Operating Agreement,
the Holding Company and Immediate Parent Company agree to provide such information as requested by the Bank to fulfill its obligations under the Operating Agreement. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -3- 

 B. Examinations. The Holding Company and Immediate Parent Company acknowledge that the OCC
has the authority, under 12 U.S.C. § 1464(d). to make such examinations of all affiliates of the Bank, including, but not limited to the Holding Company and Immediate Parent Company, as shall be necessary to disclose fully the relations between
the Bank and its affiliates and the effect of such relations upon the Bank. The Holding Company and the Immediate Parent Company agree to consent to such examinations of the Holding Company, the Immediate Parent Company, and any subsidiaries
thereof, as the OCC deems necessary, pursuant to 12 U.S.C. § 1464(d). 
 C. Reporting. The Holding Company and Immediate Parent
Company agree to submit to the OCC and Federal Reserve Form FR Y-6 filed annually by the Holding Company with the Federal Reserve and such other reports as may be requested by the OCC or Federal Reserve, to keep the OCC and Federal Reserve informed
as to the financial condition of the Holding Company, the Immediate Parent Company, and any other affiliate of the Bank, the effect of any relationship between the Bank and any affiliate of the Bank, systems for monitoring and controlling financial
and operating risks, and compliance by the Holding Company and its subsidiaries with applicable provisions of this CALMA and any other written agreement entered into with any regulatory agency. 

D. Records. The Holding Company and Immediate Parent Company each shall maintain such records as the OCC may deem necessary to assess
the risks to the Bank. 
 4. BORROWINGS AND CERTAIN TRANSFERS BY HOLDING COMPANY AND IMMEDIATE PARENT COMPANY. In order to enable the
OCC to assess the capacity of the Holding Company and the Immediate Parent Company to fulfill their obligations under this CALMA, the Holding Company and the Immediate Parent Company agree to the provisions of this section. 

A. Non-compliance With Covenants. The Holding Company and the Immediate Parent Company each shall notify the OCC and the Federal
Reserve within fifteen (15) days of the expiration of any applicable waiver or cure period, of any material breach of any material covenant in (i) any agreements with its non-affiliated lenders, including credit agreements, bond
indentures, or similar documents, or (ii) any funding or related agreements with non-affiliated parties including those agreements related to securitizations and issuances of preferred securities (such covenants are herein collectively referred
to as “Covenants”). 
 B. Executed Agreements With Lenders. The Holding Company and the Immediate Parent Company each shall
provide the OCC and the Federal Reserve with copies of any new material executed agreements with its non-affiliated lenders, other than borrowings in the ordinary course of business, within thirty (30) days after execution, and if any material
Covenants are materially modified after the date of the execution of such agreements, each affected company shall notify the OCC of their modification within thirty (30) days after execution of their modification. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -4- 

 C. Additional Debt. The Holding Company and the Immediate Parent Company each shall notify
the OCC and the Federal Reserve within thirty (30) days after incurring any material additional indebtedness from non-affiliated lenders, other than borrowings in the ordinary course of business. 

D. Certain Transfers. The Holding Company and the Immediate Parent Company shall provide written notice to the OCC and the Federal
Reserve within thirty (30) days after the transfer of any material portion of its assets (including any interest in the Bank or any other subsidiary) to any other party, except in the ordinary course of business. 

5. GENERAL PROVISIONS 

A. Effective Date. This CALMA shall become effective immediately upon its execution by the parties (“Effective Date”). 

B. Term and Termination. The term of this CALMA shall commence on the Effective Date and will continue until the earliest to occur of
(i) the termination of the Operating Agreement; (ii) such time as neither General Electric Company, the Holding Company, nor the Immediate Parent Company controls the Bank (as “control” is defined herein); or (iii) a date
that is mutually agreed upon by the parties. The Bank reserves the right to seek the OCC’s supervisory non-objection in writing prior to termination of this CALMA pursuant to subsection (iii) hereof. For the avoidance of doubt, the parties
to this CALMA acknowledge that, subject to subsections (i)-(iii) hereof, the Holding Company will continue to be subject to this CALMA, and all of the Holding Company’s obligations under this CALMA shall continue, notwithstanding any
cessation of the Holding Company’s status as a savings and loan holding company of the Bank, for so long as General Electric Company directly or indirectly controls the Bank. For the purposes of this subsection, “control” means direct
or indirect ownership of 25% or more of a class of voting stock of the Bank, or direct or indirect ownership of securities constituting 25% or more of the equity of the Bank. In addition, the Holding Company shall obtain the Supervisory
Non-Objection (as the term is defined in the Operating Agreement) of the OCC prior to: (i) dissolving the Holding Company; (ii) taking any action that would cause the Holding Company’s total consolidated assets to decrease below
thirty (30) percent of the Holding Company’s total consolidated assets as of November 30, 2012; or (iii) taking any action that would cause the Holding Company to be unable to fulfill its obligations under this CALMA. 

C. Modification or Amendment. This CALMA may be modified or amended only by the mutual written consent of the parties. The Bank
reserves the right to seek the OCC’s written non-objection prior to modifying or amending this CALMA. 
 D. Assignability. This
CALMA shall not be assigned or transferred, in whole or in part. 
 E. Joint and Several Liability. The obligations, liabilities,
agreements and commitments of the Holding Company and Immediate Parent Company under Articles 1 and 2 of this CALMA are joint and several. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -5- 

 F. Successors in Interest. This CALMA shall remain in full force and effect against any
successors in interest to the Bank or Immediate Parent Company, including any conservator or receiver appointed for or on behalf of the Bank. 

G. Conservatorship or Receivership of the Bank. In the event of the appointment of a conservator or receiver for the Bank, the
obligations of the Holding Company and Immediate Parent Company under this CALMA shall survive said appointment. 
 H. No Waiver. No
failure to exercise, and no delay in the exercise of, any right or remedy on the part of any of the parties hereto shall operate as a waiver or termination thereof, nor shall any exercise or partial exercise of any right or remedy preclude any other
or further exercise of such right or remedy or any other right or remedy. 
 I. Entire Agreement. This CALMA constitutes the entire
agreement between the parties with respect to the subject matter at issue, and supersedes all prior written or oral communications, representations, understanding and agreements relating to the subject matter of this CALMA. 

J. Severability. If any portion of this CALMA shall be held by a court of competent jurisdiction to be invalid, illegal, unenforceable,
or inoperative, then, so far as is reasonable and possible, the remainder of this CALMA shall be considered valid and operative, and effect will be given to the intent manifested by the portion held invalid or inoperative. The parties shall endeavor
in good faith to replace the invalid, illegal, unenforceable or inoperative provision(s) with valid provision(s) the economic effect of which comes as close as possible to that of the invalid, illegal, unenforceable or inoperative provision(s). 

K. Notices. All notices or other communication required hereunder shall be in writing and shall be made by electronic mail or facsimile
transmission, with a copy sent by overnight mail, to the following persons: 
 If to the Bank: 

Board of Directors 
 GE Capital Retail Bank 

170 Election Road 
 Draper, Utah 84020 

Attention: Kurt Grossheim 
 If to Holding Company and any
Immediate Parent Company: 
 GE Consumer Finance, Inc. 

777 Long Ridge Rd. 
 Stamford, CT 06902 

Attention: Jonathan Mothner 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -6- 

 If to the OCC: 

Assistant Deputy Comptroller 
 Office of the Comptroller of the
Currency 
 With a copy to: OCC Supervisory Office 
 Such
notice or communication shall be deemed to have been given or made as of the date that the notice or communication was delivered to the overnight mail carrier. 

L. Governing Law. To the extent that Federal law does not control, this CALMA shall be governed, construed and controlled by the laws
of the State of Utah. 
 M. Attorney’s Fees. The prevailing party in any action between the parties arising from or relating to
this CALMA shall be entitled to recover from the other party all reasonable attorneys’ fees and other costs incurred in such action or proceeding. 

M. Board Resolutions. The Bank’s Board of Directors has approved a resolution authorizing its entry into this CALMA (the
“Bank’s Resolution”), the Holding Company’s Board of Directors has approved a resolution authorizing its entry into this CALMA (“Holding Company’s Resolution”), and Immediate Parent Company’s respective Board
of Directors have each approved a resolution authorizing such company entry into this CALMA (“Immediate Parent Company’s Resolution”). Certified copies of the Bank’s Resolution, the Holding Company’s Resolution, the
Immediate Parent Company’s Resolution are attached hereto as Exhibit A and incorporated herein by reference. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -7- 

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE
Capital Retail Bank, has hereunto set his hand on behalf of GE Capital Retail Bank. 
  

							
	 

  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
	Title	 	President	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of General Electric
Capital Corporation, has hereunto set his hand on behalf of General Electric Capital Corporation. 
  

							
	  
	 		 	 January 11, 2013

	Title	 		 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -8- 

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE
Capital Retail Bank, has hereunto set his hand on behalf of GE Capital Retail Bank. 
  

							
	  
	 		 	 January 11, 2013

	Kurt Grossheim	 		 	Date
	Title	 	President	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of General Electric
Capital Corporation, has hereunto set his hand on behalf of General Electric Capital Corporation. 
  

							
	 

  
	 		 	 January 11, 2013

	Title	 	Senior Vice President & Chief Financial Officer	 		 	Date

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -8- 

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE
Consumer Finance, Inc., has hereunto set his hand on behalf of GE Consumer Finance, Inc. 
  

							
	 

  
	 		 	 January 11, 2013

	Margaret Keane	 		 	Date
	Title	 	President & CEO	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE Capital Retail
Finance Corporation, has hereunto set his hand on behalf of GE Capital Retail Finance Corporation. 
  

							
	 

  
	 		 	 January 11, 2013

	Brian Doubles	 		 	Date
	Title	 	Vice President, CFO & Treasurer	 		 	

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -9- 

 Exhibit A 

The Bank’s Resolution, Holding Company’s Resolution, Finance’s Resolution, and Retail Finance’s Resolution

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -10- 

 GE CAPITAL RETAIL BANK 

SECRETARY’S CERTIFICATE 
 I, Jonathan
Mothner, Secretary of GE Capital Retail Bank (“GECRB”), hereby certifies that the resolutions attached hereto as Attachment 1 are true and correct copies of resolutions duly adopted by the Board of Directors of GECRB at a
Special Meeting of the Board on December 7, 2012. Such resolutions have not been amended, modified or rescinded and remain in full force as of the date hereof. 

IN WITNESS WHEREOF, I have hereunto signed my name as of January 10, 2013. 

 

	
	 

  

	Jonathan Mothner
	Secretary

 ATTACHMENT 1 

RESOLUTIONS 
 OF 

THE BOARD OF DIRECTORS 

OF 
 GE CAPITAL RETAIL
BANK 
 December 7, 2012 
  

 
 APPROVAL
OF (i) OPERATING AGREEMENT BETWEEN GE CAPITAL RETAIL BANK; and (ii) CAPITAL AND LIQUIDITY MANAGEMENT AGREEMENT 
 WHEREAS,
the Board of Directors (“Board”) of GE Capital Retail Bank, a federal savings bank (the “Bank”), has previously approved a transaction (the “Transaction”) with MetLife Bank, N.A.
(“MetLife”) pursuant to which the Bank will purchase from MetLife certain contracts, business property and records and will assume from MetLife certain deposits, liabilities, transferred employees and certain tax liabilities; 

WHEREAS, in connection with its approval of the Transaction, the Office of the Comptroller of the Currency (the “OCC”) requires
that the Bank enter into a certain Operating Agreement with the OCC whose terms will impose certain obligations, conditions and restrictions on Bank operations, activities and management (the “Operating Agreement”); 

WHEREAS, as an additional condition to its approval of the Transaction, the OCC requires that the Bank, GE Capital Corporation and any intermediate
holding company between the Bank and GE Capital Corporation (the “GE Non-Bank Parties”) enter into a Capital and Liquidity Management Agreement (“CALMA”, and together with the Operating Agreement, the
“Agreements”), whose terms establish certain capital and liquidity standards for the Bank and impose certain obligations, restrictions and requirements on the GE Non-Bank Parties in relation to the maintenance of such capital and
liquidity standards; 
 WHEREAS, the Board has reviewed with management the terms, conditions and provisions of the Agreements and all of the
requirements associated therewith; 
 WHEREAS, the Board has carefully considered the terms, conditions and provisions of the Agreements and all of
the requirements associated therewith and has carefully assessed the Bank’s ability to perform its obligations thereunder; and 
 WHEREAS, the
Board wishes to approve the form, terms and provisions of the Agreements and declare the Bank’s intent to comply fully with the Agreements and the requirements associated therewith. 

  
 GE Capital Retail Bank 

BOD Resolutions (Approving CALMA & OA) 
 2

 NOW, THEREFORE, BE IT RESOLVED, that the Board hereby approves the Agreements in the form and on the terms
and conditions substantially as presented to the Board, with such changes thereto as may be approved by the President, Chief Executive Officer, Chief Financial Officer or any Executive Vice President of the Bank, and any other individual whom the
President may appoint to act on behalf of the Bank as attorney in fact with respect to this approval (the “Authorized Officers”); and it is further 

RESOLVED, that any Authorized Officer be, and any one or more of them hereby is, authorized, empowered and directed to execute any agreements,
documents, consents and instrument as may be necessary and appropriate in connection with the Agreements and to do all such further things, in the name and on behalf of the Bank under its seal or otherwise, and to pay or incur all such fees and
expenses, as in their judgment may be necessary or advisable in order to carry out the intent and purpose of the foregoing resolutions; and it is further 

RESOLVED, that the Authorized Officers or any of them be, and each of them hereby is, authorized, empowered and directed to take all such further
action, to execute, deliver and file all regulatory filings in the name and on behalf of the Bank and under its seal or otherwise, and to pay and incur all such fees and expenses, as in their judgment may be necessary or advisable in order to carry
out the intent and purpose of the foregoing resolutions; and it is further 
 RESOLVED, that any and all action heretofore taken by any officer or
director of the Bank, or any employee acting under their direction, in connection with the documents and transactions referred or contemplated by the foregoing resolutions are hereby ratified, approved and confirmed. 

  
 GE Capital Retail Bank 

BOD Resolutions (Approving CALMA & OA) 
 3

 GENERAL ELECTRIC CAPITAL CORPORATION 

ATTESTING SECRETARY’S CERTIFICATE 

I, Jonathan Mothner, Attesting Secretary of General Electric Capital Corporation (“GECC”), hereby certifies that the resolutions attached
hereto as Attachment 1 are true and correct copies of resolutions duly adopted by the Executive Committee of the Board of Directors of GECC on December 11, 2012. Such resolutions have not been amended, modified or rescinded and remain in
full force as of the date hereof. 
 IN WITNESS WHEREOF, I have hereunto signed my name as of January 10, 2013. 

 

	
	 

  

	Jonathan Mothner
	Attesting Secretary

 ATTACHMENT 1 

RESOLUTIONS 
 OF 

THE BOARD OF DIRECTORS 

OF 
 GENERAL ELECTRIC
CAPITAL CORPORATION 
 a Delaware corporation 

December 11, 2012 
  

 
 APPROVAL OF THE CAPITAL
ASSURANCE and LIQUIDITY MAINTENANCE AGREEMENT AND OPERATING AGREEMENT 
 WHEREAS, the Board of Directors (the
“Board”) of General Electric Capital Corporation, a Delaware corporation (“GECC”), has previously approved a transaction (the “Transaction”) pursuant to which GECC’s indirect wholly-owned
subsidiary, GE Capital Retail Bank (the “Bank”), will purchase from MetLife Bank, N.A. (“MetLife”) certain contracts, business property and records and will assume from MetLife certain deposits, liabilities,
transferred employees and certain tax liabilities; 
 WHEREAS, as a condition to its approval of the Transaction, the Office of the
Comptroller of the Currency (the “OCC”) requires that (i) the Bank enter into a certain Operating Agreement with the OCC whose terms will impose certain obligations, conditions and restrictions on Bank operations, activities
and management (the “Operating Agreement”) and (ii) the Bank, GECC and any intermediate holding company between the Bank and GECC (GECC, along with any such intermediate holding company, the “GE Non-Bank
Parties”) enter into a Capital Assurance and Liquidity Maintenance Agreement (the “CALMA” and, togheter with the Operating Agreement, the “Agreements”) whose terms establish certain capital and liquidity
standards for the Bank and impose certain obligations, restrictions and requirements on the GE Non-Bank Parties in relation to the maintenance of such capital and liquidity standards; 

WHEREAS, the Board has reviewed with management the terms of the Agreements and all of the transactions and payments contemplated thereby;

 WHEREAS, the Board has carefully considered the terms of the Agreements and all of the transactions and payments contemplated thereby;
and 
 WHEREAS, the Board wishes to approve the form, terms and provisions of the Agreements and declare the advisability of GECC’s
entry into the CALMA and the transactions contemplated thereby. 

  
 GECC 

Resolutions Approving CALMA 
 2 

 NOW, THEREFORE, BE IT RESOLVED, that the Board hereby approves the terms and provisions of the
Agreements and GECC’s entry into the CALMA on the terms and conditions substantially as presented to the Board, with such changes thereto as maybe approved by the executive officers and vice presidents of GECC (the “Authorized
Officers”); and it is further 
 RESOLVED, any Authorized Officer be, and any one or more of them hereby is, authorized, empowered
and directed to execute any agreements, documents, consents and instrument as may be necessary and appropriate in connection with the Agreements and to do all such further things, in the name and on behalf of GECC under its seal or otherwise, and to
pay or incur all such fees and expenses, as in their judgment may be necessary or advisable in order to carry out the intent and purpose of the foregoing resolutions; and it is further 

RESOLVED, that any specific resolutions that may be required to have been adopted by the Board in connection with the transactions
contemplated by the foregoing resolutions be, and the same hereby are, adopted, and that each Authorized Officer be, and hereby is, authorized in the name and on behalf of GECC to certify as to the adoption of any and all such resolutions; and it is
further 
 RESOLVED, that any and all action heretofore taken by any officer or director of GECC in connection with the documents and
transactions referred or contemplated by the foregoing resolutions are hereby ratified, approved and confirmed. 

  
 GECC 

Resolutions Approving CALMA 
 3 

 GE CAPITAL RETAIL FINANCE CORPORATION 

SECRETARY’S CERTIFICATE 
 I, Jonathan
Mothner, Secretary of GE Capital Retail Finance Corporation (“GECRFC”), hereby certify that the resolutions attached hereto as Attachment 1 are true and correct copies of resolutions duly adopted by the Board of Directors of
GECRFC by unanimous written consent on January 8, 2013. Such resolutions have not been amended, modified or rescinded and remain in full force as of the date hereof. 

IN WITNESS WHEREOF, I have hereunto signed my name as of January 10, 2013. 

 

	
	 

  

	Jonathan Mothner
	Secretary

 Attachment 1 

GE CAPITAL RETAIL FINANCE CORPORATION 

UNANIMOUS WRITTEN CONSENT IN LIEU OF 

A MEETING OF THE BOARD OF DIRECTORS 

(APPROVAL OF CAPITAL AND LIQUIDITY MANAGEMENT AGREEMENT) 

The undersigned, being all of the members of the Board of Directors (“Board”) of GE Capital Retail Finance Corporation, a
Delaware corporation (the “Corporation”), in accordance with the provisions of Sections 141(f) and 229 of the General Corporation Law of the State of Delaware and in accordance with the Corporation’s Bylaws, hereby waive all
notice of the time, place and purpose of a meeting and do hereby consent in writing to the following actions and the adoption of the following resolutions with the same effect as though such resolutions had been adopted at a meeting duly called and
convened: 
 WHEREAS, the Corporation’s affiliate, GE Capital Retail Bank, a federal savings bank (the “Bank”),
has previously approved a transaction (the “Transaction”) with MetLife Bank, N.A. (“MetLife”) pursuant to which the Bank will purchase from MetLife certain contracts, business property and records and will assume
from MetLife certain deposits, liabilities, transferred employees and certain tax liabilities; 
 WHEREAS, in connection with its
approval of the Transaction, the Office of the Comptroller of the Currency (the “OCC”) has required that the Bank enter into a certain Operating Agreement with the OCC whose terms will impose certain obligations, conditions and
restrictions on Bank operations, activities and management (the “Operating Agreement”); 
 WHEREAS, as an additional
condition to its approval of the Transaction, the OCC has required that the Bank, GE Capital Corporation and any intermediate holding company (an “Intermediate Holding Company”) between the Bank and GE Capital Corporation
(collectively, the “GE Non-Bank Parties”) enter into a Capital and Liquidity Management Agreement (the “CALMA”), whose terms establish certain capital and liquidity standards for the Bank and impose certain
obligations, restrictions and requirements on the GE Non-Bank Parties in relation to the maintenance of such capital and liquidity standards; 

WHEREAS, the Corporation anticipates becoming an Intermediate Holding Company upon the satisfaction of such requirements, if any, as
may arise under applicable law, including any regulatory approvals as may be deemed necessary or advisable; 
 WHEREAS, in connection
with the Corporation’s becoming an Intermediate Holding Company, the OCC will require the Corporation to enter into the CALMA; 

WHEREAS, the Board has reviewed with management the terms, conditions and provisions of the CALMA and all of the requirements
associated therewith; 

  
 GE Capital Retail Finance Corporation:

 BOD UWC (Approving CALMA) 
 2 

 WHEREAS, the Board has carefully considered the terms, conditions and provisions of the
CALMA and all of the requirements associated therewith and has carefully assessed the Corporation’s ability to perform its obligations thereunder; and 

WHEREAS, the Board wishes to approve entering into the CALMA and declare the Corporation’s intent to comply fully with the CALMA
and the requirements associated therewith, in each case, upon or in connection with the Corporation’s becoming an Intermediate Holding Company of the Bank. 

NOW, THEREFORE, BE IT RESOLVED, that the Board hereby approves the CALMA in the form attached hereto as Exhibit A, with
such changes thereto as may be approved by the President, Chief Financial Officer, any Vice President of the Corporation or its General Counsel, and any other individual whom the President may appoint to act on behalf of the Corporation as attorney
in fact with respect to this approval (the “Authorized Officers”); and it is further 
 RESOLVED, that any
Authorized Officer be, and any one or more of them hereby is, authorized, empowered and directed to execute the CALMA and any agreements, documents, consents and instrument as may be necessary and appropriate in connection therewith and to do all
such further things, in the name and on behalf of the Corporation under its seal or otherwise, and to pay or incur all such fees and expenses, as in their judgment may be necessary or advisable in order to carry out the intent and purpose of the
foregoing resolutions; and it is further 
 RESOLVED, that the Authorized Officers or any of them be, and each of them hereby is,
authorized, empowered and directed to take all such further action, to execute, deliver and file all regulatory filings in the name and on behalf of the Corporation and under its seal or otherwise, and to pay and incur all such fees and expenses, as
in their judgment may be necessary or advisable in order to carry out the intent and purpose of the foregoing resolutions; and it is further 

RESOLVED, that any and all action heretofore taken by any officer or director of the Corporation, or any employee acting under their
direction, in connection with the documents and transactions referred or contemplated by the foregoing resolutions are hereby ratified, approved and confirmed, 

*  *  *  *  * 

  
 GE Capital Retail Finance Corporation:

 BOD UWC (Approving CALMA) 
 3 

 This Consent may be executed in any number of counterparts, each of which, when taken together
shall constitute one and the same Consent 
 IN WITNESS WHEREOF, the undersigned directors of the Corporation have executed this
Consent as of the 8th day of January, 2013. 
  

	
	 

  

	Margaret Keane
	
	 

  

	Brian Doubles
	
	 

  

	Henry Greig
	
	being all of the Directors of the Board of Directors of the Corporation

  
 GE Capital Retail Finance Corporation:

 BOD UWC (Approving CALMA) 
 4 

 Exhibit A 

  
 GE Capital Retail Finance Corporation:

 BOD UWC (Approving CALMA) 
 5 

 CAPITAL ASSURANCE AND LIQUIDITY MAINTENANCE AGREEMENT 

This Capital Assurance and Liquidity Maintenance Agreement (“CALMA”) is entered into by and among GE Capital Retail Bank, Draper, Utah
(“Bank”), General Electric Capital Corporation (“Holding Company”), and each Immediate Parent Company (as “Immediate Parent Company” is defined in the Operating Agreement). 

WHEREAS, the Bank filed with the Office of the Comptroller of the Currency (“OCC”) on September 21, 2012, an application
under the Bank Merger Act and 12 C.F.R. § 163.22(a) to acquire approximately $6.5 billion of deposits from MetLife, N.A. (“Bank Merger Act Application”); 

WHEREAS, the OCC approved the Bank Merger Act Application on             ,
subject to certain conditions imposed in writing, including conditions that the Bank enter into an operating agreement with the OCC, and that the Bank enter into this CALMA with the Immediate Parent Company and the Holding Company; 

WHEREAS, on or about             , 2012, the Bank and the OCC entered into
an operating agreement (“Operating Agreement”); 
 WHEREAS, the Operating Agreement requires, among other things, that the
Bank, Holding Company and Immediate Parent Company enter into this CALMA; 
 WHEREAS, the Holding Company and Immediate Parent
Company acknowledge that the Federal Deposit Insurance Act contemplates that savings and loan holding companies will serve as a source of strength to their subsidiary savings associations, and that this CALMA furthers that purpose; 

WHEREAS, the Bank is wholly owned directly by Immediate Parent Company and indirectly by the Holding Company and therefore Immediate
Parent Company and the Holding Company control the Bank; 
 NOW THEREFORE, in consideration of the mutual covenants, conditions and
promises set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is expressly acknowledged by the parties, the Holding Company, Immediate Parent Company, and the Bank hereby enter into this CALMA setting
forth the Holding Company’s and Immediate Parent Company’s continuing obligation to provide to the Bank necessary capital and liquidity support, in order to ensure that the Bank continues to operate safely and soundly and in accordance
with all applicable laws, rules and regulations, and in accordance with the terms of the Operating Agreement, and hereby agree as follows: 

  
 CONFIDENTIAL TREATMENT
REQUESTED 

 1. CAPITAL ASSURANCES 

A. The Bank’s Minimum Capital Requirement. The parties acknowledge that the Bank is obligated to maintain sufficient capital such
that the Bank’s capital meets or exceeds the levels required by the Operating Agreement or any modifications thereof (the Bank’s “Minimum Capital Requirement”). 

B. The Bank’s Additional Capital Requirement. The parties acknowledge that, under the terms of the Operating Agreement, the Bank
is required to maintain a system to analyze and maintain capital commensurate with its risk profile. If the Bank’s analysis determines that the Bank requires a level of capital greater than the Bank’s Minimum Capital Requirement, the Bank,
the Holding Company, and Immediate Parent Company shall promptly raise such additional capital (the Bank’s “Additional Capital Requirement”). 

C. The Bank’s Obligation to Notify the Holding Company and Immediate Parent Company of Deficiency and Seek the Holding Company’s
and Immediate Parent Company’s Assistance. The Bank agrees that if it becomes necessary for it to secure capital infusions to remain in compliance with the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital
Requirement, the Bank shall immediately notify and request the Holding Company and Immediate Parent Company to make such capital infusions. Any request to the Holding Company and Immediate Parent Company for such capital infusions shall be in
writing, and the Bank shall provide the OCC with a copy of such written demand within three (3) business days after delivery to the Holding Company or Immediate Parent Company. 

D. Capital Infusions from the Holding Company and Immediate Parent Company. The Holding Company and Immediate Parent Company hereby
agree to make such capital infusions as may be requested by the Bank from time to time to ensure the Bank remains in compliance with the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital Requirement. If at any time, the
Bank’s capital level falls below the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital Requirement (the Bank’s “Capital Deficiency”), the Holding Company and Immediate Parent Company agree they will,
at the request of the Bank, contribute sufficient additional capital in a form acceptable to the Bank, subject to the OCC’s right to raise a supervisory objection, so as to bring the Bank into compliance with the Bank’s Minimum Capital
Requirement or the Bank’s Additional Capital Requirement. Such capital contribution shall be: (i) made not later than ten (10) business days after receiving notification of the Bank’s Capital Deficiency and request from the Bank;
(ii) in the form of equity, cash, or if appropriate, other acceptable assets; and (iii) accounted for pursuant to Generally Accepted Accounting Principles (“GAAP”). 

2. LIQUIDITY MAINTENANCE 

A. The Bank’s Minimum Liquidity Requirement. The parties acknowledge that the Bank is required to maintain liquidity in accordance
with the terms of the Operating Agreement or any modifications thereof (the Bank’s “Minimum Liquidity Requirement”). 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -2- 

 B. The Bank’s Additional Liquidity Requirement. The parties acknowledge that, under
the terms of the Operating Agreement, the Bank is required to maintain a system to analyze and maintain liquidity commensurate with its risk profile. If the Bank’s analysis determines that the Bank’s liquidity needs exceed the Bank’s
Minimum Liquidity Requirement, the Bank, the Holding Company and Immediate Parent Company shall promptly increase liquidity to meet such needs (the Bank’s “Additional Liquidity Requirement”). 

C. The Bank’s Obligation to Notify the Holding Company and Immediate Parent Company of Deficiency and Seek the Holding Company’s
and Immediate Parent Company’s Assistance. The Bank agrees that if it becomes necessary for the Bank to secure financial support to remain in compliance with the Bank’s Minimum Liquidity Requirement or the Bank’s Additional
Liquidity Requirement, the Bank shall immediately notify and request the Holding Company and Immediate Parent Company to provide such financial support. Any Bank request to the Holding Company or Immediate Parent Company for such financial support
shall be in writing, and the Bank shall provide the OCC with a copy of such written demand within three (3) business days after delivery to the Holding Company or Immediate Parent Company. 

D. Financial Support from the Holding Company and Immediate Parent Company. The Holding Company and Immediate Parent Company hereby
agree to provide such financial support as may be requested by the Bank from time to time to ensure the Bank remains in compliance with the Bank’s Minimum Liquidity Requirement or the Bank’s Additional Liquidity Requirement. The Holding
Company and Immediate Parent Company each agree to serve as a source of strength to the Bank. If at any time the Bank’s liquidity levels fall below the Bank’s Minimum Liquidity Requirement or the Bank’s Additional Liquidity
Requirement (the Bank’s “Liquidity Deficiency”), the Holding Company and Immediate Parent Company agree that within ten (10) business days of receiving notification from the Bank regarding the Bank’s Liquidity Deficiency, or
sooner if circumstances warrant, the Holding Company and Immediate Parent Company shall provide the Bank with adequate financial support in such amount, form and duration as may be necessary for the Bank to meet the Bank’s Minimum Liquidity
Requirement or the Bank’s Additional Liquidity Requirement. 
 3. MONITORING OF HOLDING COMPANY AND IMMEDIATE PARENT COMPANY.

 A. Monitoring. The Holding Company and Immediate Parent Company acknowledge that the Operating Agreement requires the Bank to
monitor the Holding Company and Immediate Parent Company sufficiently for the Bank to reliably determine their financial condition and assess any other developments that could adversely affect the Bank in any material way, and that the Operating
Agreement requires the Bank to maintain and have available for examiner review current financial information on the Holding Company and Immediate Parent Company. In order to assist the Bank in meeting its obligations under the Operating Agreement,
the Holding Company and Immediate Parent Company agree to provide such information as requested by the Bank to fulfill its obligations under the Operating Agreement. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -3- 

 B. Examinations. The Holding Company and Immediate Parent Company acknowledge that the OCC
has the authority, under 12 U.S.C. § 1464(d), to make such examinations of all affiliates of the Bank, including, but not limited to the Holding Company and Immediate Parent Company, as shall be necessary to disclose fully the relations between
the Bank and its affiliates and the effect of such relations upon the Bank. The Holding Company and the Immediate Parent Company agree to consent to such examinations of the Holding Company, the Immediate Parent Company, and any subsidiaries
thereof, as the OCC deems necessary, pursuant to 12 U.S.C. § 1464(d). 
 C. Reporting. The Holding Company and Immediate Parent
Company agree to submit to the OCC and Federal Reserve Form FR Y-6 filed annually by the Holding Company with the Federal Reserve and such other reports as may be requested by the OCC or Federal Reserve, to keep the OCC and Federal Reserve informed
as to the financial condition of the Holding Company, the Immediate Parent Company, and any other affiliate of the Bank, the effect of any relationship between the Bank and any affiliate of the Bank, systems for monitoring and controlling financial
and operating risks, and compliance by the Holding Company and its subsidiaries with applicable provisions of this CALMA and any other written agreement entered into with any regulatory agency. 

D. Records. The Holding Company and Immediate Parent Company each shall maintain such records as the OCC may deem necessary to assess
the risks to the Bank. 
 4. BORROWINGS AND CERTAIN TRANSFERS BY HOLDING COMPANY AND IMMEDIATE PARENT COMPANY. In order to enable the
OCC to assess the capacity of the Holding Company and the Immediate Parent Company to fulfill their obligations under this CALMA, the Holding Company and the Immediate Parent Company agree to the provisions of this section. 

A. Non-compliance With Covenants. The Holding Company and the Immediate Parent Company each shall notify the OCC and the Federal
Reserve within fifteen (15) days of the expiration of any applicable waiver or cure period, of any material breach of any material covenant in (i) any agreements with its non-affiliated lenders, including credit agreements, bond
indentures, or similar documents, or (ii) any funding or related agreements with non-affiliated parties including those agreements related to securitizations and issuances of preferred securities (such covenants are herein collectively referred
to as “Covenants”). 
 B. Executed Agreements With Lenders. The Holding Company and the Immediate Parent Company each shall
provide the OCC and the Federal Reserve with copies of any new material executed agreements with its non-affiliated lenders, other than borrowings in the ordinary course of business, within thirty (30) days after execution, and if any material
Covenants are materially modified after the date of the execution of such agreements, each affected company shall notify the OCC of their modification within thirty (30) days after execution of their modification. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -4- 

 C. Additional Debt. The Holding Company and the Immediate Parent Company each shall notify
the OCC and the Federal Reserve within thirty (30) days after incurring any material additional indebtedness from non-affiliated lenders, other than borrowings in the ordinary course of business. 

D. Certain Transfers. The Holding Company and the Immediate Parent Company shall provide written notice to the OCC and the Federal
Reserve within thirty (30) days after the transfer of any material portion of its assets (including any interest in the Bank or any other subsidiary) to any other party, except in the ordinary course of business. 

5. GENERAL PROVISIONS 

A. Effective Date. This CALMA shall become effective immediately upon its execution by the parties (“Effective Date”). 

B. Term and Termination. The term of this CALMA shall commence on the Effective Date and will continue until the earliest to occur of
(i) the termination of the Operating Agreement; (ii) such time as neither General Electric Company, the Holding Company, nor the Immediate Parent Company controls the Bank (as “control” is defined herein); or (iii) a date
that is mutually agreed upon by the parties. The Bank reserves the right to seek the OCC’s supervisory non-objection in writing prior to termination of this CALMA pursuant to subsection (iii) hereof. For the avoidance of doubt, the parties
to this CALMA acknowledge that, subject to subsections (i)-(iii) hereof, the Holding Company will continue to be subject to this CALMA, and all of the Holding Company’s obligations under this CALMA shall continue, notwithstanding any
cessation of the Holding Company’s status as a savings and loan holding company of the Bank, for so long as General Electric Company directly or indirectly controls the Bank. For the purposes of this subsection, “control” means direct
or indirect ownership of 25% or more of a class of voting stock of the Bank, or direct or indirect ownership of securities constituting 25% or more of the equity of the Bank. In addition, the Holding Company shall obtain the Supervisory
Non-Objection (as the term is defined in the Operating Agreement) of the OCC prior to: (i) dissolving the Holding Company; (ii) taking any action that would cause the Holding Company’s total consolidated assets to decrease below
thirty (30) percent of the Holding Company’s total consolidated assets as of November 30, 2012; or (iii) taking any action that would cause the Holding Company to be unable to fulfill its obligations under this CALMA. 

C. Modification or Amendment. This CALMA may be modified or amended only by the mutual written consent of the parties. The Bank
reserves the right to seek the OCC’s written non-objection prior to modifying or amending this CALMA. 
 D. Assignability. This
CALMA shall not be assigned or transferred, in whole or in part. 
 E. Joint and Several Liability. The obligations, liabilities,
agreements and commitments of the Holding Company and Immediate Parent Company under Articles 1 and 2 of this CALMA are joint and several. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -5- 

 F. Successors in Interest. This CALMA shall remain in full force and effect against any
successors in interest to the Bank or Immediate Parent Company, including any conservator or receiver appointed for or on behalf of the Bank. 

G. Conservatorship or Receivership of the Bank. In the event of the appointment of a conservator or receiver for the Bank, the
obligations of the Holding Company and Immediate Parent Company under this CALMA shall survive said appointment. 
 H. No Waiver. No
failure to exercise, and no delay in the exercise of, any right or remedy on the part of any of the parties hereto shall operate as a waiver or termination thereof, nor shall any exercise or partial exercise of any right or remedy preclude any other
or further exercise of such right or remedy or any other right or remedy. 
 I. Entire Agreement. This CALMA constitutes the entire
agreement between the parties with respect to the subject matter at issue, and supersedes all prior written or oral communications, representations, understanding and agreements relating to the subject matter of this CALMA. 

J. Severability. If any portion of this CALMA shall be held by a court of competent jurisdiction to be invalid, illegal, unenforceable,
or inoperative, then, so far as is reasonable and possible, the remainder of this CALMA shall be considered valid and operative, and effect will be given to the intent manifested by the portion held invalid or inoperative. The parties shall endeavor
in good faith to replace the invalid, illegal, unenforceable or inoperative provision(s) with valid provision(s) the economic effect of which comes as close as possible to that of the invalid, illegal, unenforceable or inoperative provision(s). 

K. Notices. All notices or other communication required hereunder shall be in writing and shall be made by electronic mail or facsimile
transmission, with a copy sent by overnight mail, to the following persons: 
 If to the Bank: 

Board of Directors 
 XXXXXXXXXXX, FSB 

XXXXXXXXXXXX 
 XXXXXXXXXXXX 

Attention: Chairman of the Board 
 If to Holding Company
and any Immediate Parent Company: 
 Holding Company, Inc. 

XXXXXXXXXXXXXX 
 XXXXXXXXX XXXXX 

Attention: XXXXXXXXX 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -6- 

 If to the OCC: 

Assistant Deputy Comptroller 
 Office of the Comptroller of the
Currency 
 Fax: 
 Such notice or communication shall be
deemed to have been given or made as of the date that the notice or communication was delivered to the overnight mail carrier. 
 L.
Governing Law. To the extent that Federal law does not control, this CALMA shall be governed, construed and controlled by the laws of the State of Utah. 

M. Attorney’s Fees. The prevailing party in any action between the parties arising from or relating to this CALMA shall be
entitled to recover from the other party all reasonable attorneys’ fees and other costs incurred in such action or proceeding. 
 M.
Board Resolutions. The Bank’s Board of Directors has approved a resolution authorizing its entry into this CALMA (the “Bank’s Resolution”), the Holding Company’s Board of Directors has approved a resolution authorizing
its entry into this CALMA (“Holding Company’s Resolution”), and Immediate Parent Company’s respective Board of Directors have each approved a resolution authorizing such company entry into this CALMA (“Immediate Parent
Company’s Resolution”). Certified copies of the Bank’s Resolution, the Holding Company’s Resolution, the Immediate Parent Company’s Resolution are attached hereto as Exhibit A and incorporated herein by reference. 

IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE Capital Retail Bank, has hereunto set his hand
on behalf of GE Capital Retail Bank. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of General Electric
Capital Corporation, has hereunto set his hand on behalf of General Electric Capital Corporation. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -7- 

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE
Consumer Finance, Inc., has hereunto set his hand on behalf of GE Consumer Finance, Inc. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE Capital Retail
Finance Corporation, has hereunto set his hand on behalf of GE Capital Retail Finance Corporation. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -8- 

 Exhibit A 

The Bank’s Resolution, Holding Company’s Resolution, Finance’s Resolution, and Retail 

Finance’s Resolution 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -9- 

 GE CONSUMER FINANCE, INC. 

SECRETARY’S CERTIFICATE 
 I, Jonathan
Mothner, Secretary of GE Consumer Finance, Inc. (“GECF”), hereby certify that the resolutions attached hereto as Attachment 1 are true and correct copies of resolutions duly adopted by the Board of Directors of GECF by
unanimous written consent on January 8, 2013. Such resolutions have not been amended, modified or rescinded and remain in full force as of the date hereof. 

IN WITNESS WHEREOF, I have hereunto signed my name as of January 10, 2013. 

 

	
	 

  

	Jonathan Mothner
	Secretary

 Attachment 1 

GE CONSUMER FINANCE, INC. 

UNANIMOUS WRITTEN CONSENT IN LIEU OF 

A MEETING OF THE BOARD OF DIRECTORS 

(APPROVAL OF CAPITAL AND LIQUIDITY MANAGEMENT AGREEMENT) 

The undersigned, being all of the members of the Board of Directors (“Board”) of GE Consumer Finance, Inc., a Delaware
corporation (the “Corporation”), in accordance with the provisions of Sections 141(f) and 229 of the General Corporation Law of the State of Delaware and in accordance with the Corporation’s Bylaws, hereby waive all notice of
the time, place and purpose of a meeting and do hereby consent in writing to the following actions and the adoption of the following resolutions with the same effect as though such resolutions had been adopted at a meeting duly called and convened:

 WHEREAS, the Corporation’s subsidiary, GE Capital Retail Bank, a federal savings bank (the “Bank”), has
previously approved a transaction (the “Transaction”) with MetLife Bank, N.A. (“MetLife”) pursuant to which the Bank will purchase from MetLife certain contracts, business property and records and will assume from
MetLife certain deposits, liabilities, transferred employees and certain tax liabilities; 
 WHEREAS, in connection with its approval
of the Transaction, the Office of the Comptroller of the Currency (the “OCC”) has required that the Bank enter into a certain Operating Agreement with the OCC whose terms will impose certain obligations, conditions and restrictions
on Bank operations, activities and management (the “Operating Agreement”); 
 WHEREAS, as an additional condition to
its approval of the Transaction, the OCC has required that the Bank, GE Capital Corporation and any intermediate holding company between the Bank and GE Capital Corporation (collectively, the “GE Non-Bank Parties”), including the
Corporation, enter into a Capital and Liquidity Management Agreement (the “CALMA”), whose terms establish certain capital and liquidity standards for the Bank and impose certain obligations, restrictions and requirements on the GE
Non-Bank Parties, including the Corporation, in relation to the maintenance of such capital and liquidity standards; 
 WHEREAS, the
Board has reviewed with management the Transaction and determined that the Transaction is in the best interests of the Bank and the Corporation; 

WHEREAS, the Board has reviewed with management the terms, conditions and provisions of the CALMA and all of the requirements
associated therewith; 
 WHEREAS, the Board has carefully considered the terms, conditions and provisions of the CALMA and all of the
requirements associated therewith and has carefully assessed the Corporation’s ability to perform its obligations thereunder; and 

WHEREAS, the Board wishes to approve the CALMA and declare the Corporation’s intent to comply fully with the CALMA and the
requirements associated therewith. 

  
 GE Consumer Finance, Inc.: 

BOD UWC (Approving CALMA) 
 2 

 NOW, THEREFORE, BE IT RESOLVED, that the Board hereby approves the CALMA in the form
attached hereto as Exhibit A, with such changes thereto as may be approved by the President, Chief Financial Officer, any Vice President of the Corporation or its General Counsel, and any other individual whom the President may appoint to act
on behalf of the Corporation as attorney in fact with respect to this approval (the “Authorized Officers”); and it is further 

RESOLVED, that any Authorized Officer be, and any one or more of them hereby is, authorized, empowered and directed to execute the
CALMA and any agreements, documents, consents and instrument as may be necessary and appropriate in connection therewith and to do all such further things, in the name and on behalf of the Corporation under its seal or otherwise, and to pay or incur
all such fees and expenses, as in their judgment may be necessary or advisable in order to carry out the intent and purpose of the foregoing resolutions; and it is further 

RESOLVED, that the Authorized Officers or any of them be, and each of them hereby is, authorized, empowered and directed to take all
such further action, to execute, deliver and file all regulatory filings in the name and on behalf of the Corporation and under its seal or otherwise, and to pay and incur all such fees and expenses, as in their judgment may be necessary or
advisable in order to carry out the intent and purpose of the foregoing resolutions; and it is further 
 RESOLVED, that any and all
action heretofore taken by any officer or director of the Corporation, or any employee acting under their direction, in connection with the documents and transactions referred or contemplated by the foregoing resolutions are hereby ratified,
approved and confirmed. 
 *  *  *  *  * 

  
 GE Consumer Finance, Inc.: 

BOD UWC (Approving CALMA) 
 3 

 This Consent may be executed in any number of counterparts, each of which, when taken together
shall constitute one and the same Consent 
 IN WITNESS WHEREOF, the undersigned directors of the Corporation have executed this
Consent as of the 8th day of January, 2013. 
  

	
	 

  

	Margaret Keane
	
	 

  

	Brian Doubles
	
	
	being all of the Directors of the Board of Directors of the Corporation

  
 GE Consumer Finance, Inc.: 

BOD UWC (Approving CALMA) 
 4 

 Exhibit A 

  
 GE Consumer Finance, Inc.: 

BOD UWC (Approving CALMA) 
 5 

 CAPITAL ASSURANCE AND LIQUIDITY MAINTENANCE AGREEMENT 

This Capital Assurance and Liquidity Maintenance Agreement (“CALMA”) is entered into by and among GE Capital Retail Bank, Draper, Utah
(“Bank”), General Electric Capital Corporation (“Holding Company”), and each Immediate Parent Company (as “Immediate Parent Company” is defined in the Operating Agreement). 

WHEREAS, the Bank filed with the Office of the Comptroller of the Currency (“OCC”) on September 21, 2012, an application
under the Bank Merger Act and 12 C.F.R. § 163.22(a) to acquire approximately $6.5 billion of deposits from MetLife, N.A. (“Bank Merger Act Application”); 

WHEREAS, the OCC approved the Bank Merger Act Application on             ,
subject to certain conditions imposed in writing, including conditions that the Bank enter into an operating agreement with the OCC, and that the Bank enter into this CALMA with the Immediate Parent Company and the Holding Company; 

WHEREAS, on or about             , 2012, the Bank and the OCC entered into
an operating agreement (“Operating Agreement”); 
 WHEREAS, the Operating Agreement requires, among other things, that the
Bank, Holding Company and Immediate Parent Company enter into this CALMA; 
 WHEREAS, the Holding Company and Immediate Parent
Company acknowledge that the Federal Deposit Insurance Act contemplates that savings and loan holding companies will serve as a source of strength to their subsidiary savings associations, and that this CALMA furthers that purpose; 

WHEREAS, the Bank is wholly owned directly by Immediate Parent Company and indirectly by the Holding Company and therefore Immediate
Parent Company and the Holding Company control the Bank; 
 NOW THEREFORE, in consideration of the mutual covenants, conditions and
promises set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is expressly acknowledged by the parties, the Holding Company, Immediate Parent Company, and the Bank hereby enter into this CALMA setting
forth the Holding Company’s and Immediate Parent Company’s continuing obligation to provide to the Bank necessary capital and liquidity support, in order to ensure that the Bank continues to operate safely and soundly and in accordance
with all applicable laws, rules and regulations, and in accordance with the terms of the Operating Agreement, and hereby agree as follows: 

  
 CONFIDENTIAL TREATMENT
REQUESTED 

 1. CAPITAL ASSURANCES 

A. The Bank’s Minimum Capital Requirement. The parties acknowledge that the Bank is obligated to maintain sufficient capital such
that the Bank’s capital meets or exceeds the levels required by the Operating Agreement or any modifications thereof (the Bank’s “Minimum Capital Requirement”). 

B. The Bank’s Additional Capital Requirement. The parties acknowledge that, under the terms of the Operating Agreement, the Bank
is required to maintain a system to analyze and maintain capital commensurate with its risk profile. If the Bank’s analysis determines that the Bank requires a level of capital greater than the Bank’s Minimum Capital Requirement, the Bank,
the Holding Company, and Immediate Parent Company shall promptly raise such additional capital (the Bank’s “Additional Capital Requirement”). 

C. The Bank’s Obligation to Notify the Holding Company and Immediate Parent Company of Deficiency and Seek the Holding Company’s
and Immediate Parent Company’s Assistance. The Bank agrees that if it becomes necessary for it to secure capital infusions to remain in compliance with the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital
Requirement, the Bank shall immediately notify and request the Holding Company and Immediate Parent Company to make such capital infusions. Any request to the Holding Company and Immediate Parent Company for such capital infusions shall be in
writing, and the Bank shall provide the OCC with a copy of such written demand within three (3) business days after delivery to the Holding Company or Immediate Parent Company. 

D. Capital Infusions from the Holding Company and Immediate Parent Company. The Holding Company and Immediate Parent Company hereby
agree to make such capital infusions as may be requested by the Bank from time to time to ensure the Bank remains in compliance with the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital Requirement. If at any time, the
Bank’s capital level falls below the Bank’s Minimum Capital Requirement or the Bank’s Additional Capital Requirement (the Bank’s ‘‘Capital Deficiency”), the Holding Company and Immediate Parent Company agree they
will, at the request of the Bank, contribute sufficient additional capital in a form acceptable to the Bank, subject to the OCC’s right to raise a supervisory objection, so as to bring the Bank into compliance with the Bank’s Minimum
Capital Requirement or the Bank’s Additional Capital Requirement. Such capital contribution shall be: (i) made not later than ten (10) business days after receiving notification of the Bank’s Capital Deficiency and request from
the Bank; (ii) in the form of equity, cash, or if appropriate, other acceptable assets; and (iii) accounted for pursuant to Generally Accepted Accounting Principles (“GAAP”). 

2. LIQUIDITY MAINTENANCE 

A. The Bank’s Minimum Liquidity Requirement. The parties acknowledge that the Bank is required to maintain liquidity in accordance
with the terms of the Operating Agreement or any modifications thereof (the Bank’s “Minimum Liquidity Requirement”). 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -2- 

 B. The Bank’s Additional Liquidity Requirement. The parties acknowledge that, under
the terms of the Operating Agreement, the Bank is required to maintain a system to analyze and maintain liquidity commensurate with its risk profile. If the Bank’s analysis determines that the Bank’s liquidity needs exceed the Bank’s
Minimum Liquidity Requirement, the Bank, the Holding Company and Immediate Parent Company shall promptly increase liquidity to meet such needs (the Bank’s “Additional Liquidity Requirement”). 

C. The Bank’s Obligation to Notify the Holding Company and Immediate Parent Company of Deficiency and Seek the Holding Company’s
and Immediate Parent Company’s Assistance. The Bank agrees that if it becomes necessary for the Bank to secure financial support to remain in compliance with the Bank’s Minimum Liquidity Requirement or the Bank’s Additional
Liquidity Requirement, the Bank shall immediately notify and request the Holding Company and Immediate Parent Company to provide such financial support. Any Bank request to the Holding Company or Immediate Parent Company for such financial support
shall be in writing, and the Bank shall provide the OCC with a copy of such written demand within three (3) business days after delivery to the Holding Company or Immediate Parent Company. 

D. Financial Support from the Holding Company and Immediate Parent Company. The Holding Company and Immediate Parent Company hereby
agree to provide such financial support as may be requested by the Bank from time to time to ensure the Bank remains in compliance with the Bank’s Minimum Liquidity Requirement or the Bank’s Additional Liquidity Requirement. The Holding
Company and Immediate Parent Company each agree to serve as a source of strength to the Bank. If at any time the Bank’s liquidity levels fall below the Bank’s Minimum Liquidity Requirement or the Bank’s Additional Liquidity
Requirement (the Bank’s “Liquidity Deficiency”), the Holding Company and Immediate Parent Company agree that within ten (10) business days of receiving notification from the Bank regarding the Bank’s Liquidity Deficiency, or
sooner if circumstances warrant, the Holding Company and Immediate Parent Company shall provide the Bank with adequate financial support in such amount, form and duration as may be necessary for the Bank to meet the Bank’s Minimum Liquidity
Requirement or the Bank’s Additional Liquidity Requirement. 
 3. MONITORING OF HOLDING COMPANY AND IMMEDIATE PARENT COMPANY.

 A. Monitoring. The Holding Company and Immediate Parent Company acknowledge that the Operating Agreement requires the Bank to
monitor the Holding Company and Immediate Parent Company sufficiently for the Bank to reliably determine their financial condition and assess any other developments that could adversely affect the Bank in any material way, and that the Operating
Agreement requires the Bank to maintain and have available for examiner review current financial information on the Holding Company and Immediate Parent Company. In order to assist the Bank in meeting its obligations under the Operating Agreement,
the Holding Company and Immediate Parent Company agree to provide such information as requested by the Bank to fulfill its obligations under the Operating Agreement. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -3- 

 B. Examinations. The Holding Company and Immediate Parent Company acknowledge that the OCC
has the authority, under 12 U.S.C. § 1464(d), to make such examinations of all affiliates of the Bank, including, but not limited to the Holding Company and Immediate Parent Company, as shall be necessary to disclose fully the relations between
the Bank and its affiliates and the effect of such relations upon the Bank. The Holding Company and the Immediate Parent Company agree to consent to such examinations of the Holding Company, the Immediate Parent Company, and any subsidiaries
thereof, as the OCC deems necessary, pursuant to 12 U.S.C. § 1464(d). 
 C. Reporting. The Holding Company and Immediate Parent
Company agree to submit to the OCC and Federal Reserve Form FR Y-6 filed annually by the Holding Company with the Federal Reserve and such other reports as may be requested by the OCC or Federal Reserve, to keep the OCC and Federal Reserve informed
as to the financial condition of the Holding Company, the Immediate Parent Company, and any other affiliate of the Bank, the effect of any relationship between the Bank and any affiliate of the Bank, systems for monitoring and controlling financial
and operating risks, and compliance by the Holding Company and its subsidiaries with applicable provisions of this CALMA and any other written agreement entered into with any regulatory agency. 

D. Records. The Holding Company and Immediate Parent Company each shall maintain such records as the OCC may deem necessary to assess
the risks to the Bank. 
 4. BORROWINGS AND CERTAIN TRANSFERS BY HOLDING COMPANY AND IMMEDIATE PARENT COMPANY. In order to enable the
OCC to assess the capacity of the Holding Company and the Immediate Parent Company to fulfill their obligations under this CALMA, the Holding Company and the Immediate Parent Company agree to the provisions of this section. 

A. Non-compliance With Covenants. The Holding Company and the Immediate Parent Company each shall notify the OCC and the Federal
Reserve within fifteen (15) days of the expiration of any applicable waiver or cure period, of any material breach of any material covenant in (i) any agreements with its non-affiliated lenders, including credit agreements, bond
indentures, or similar documents, or (ii) any funding or related agreements with non-affiliated parties including those agreements related to securitizations and issuances of preferred securities (such covenants are herein collectively referred
to as “Covenants”). 
 B. Executed Agreements With Lenders. The Holding Company and the Immediate Parent Company each shall
provide the OCC and the Federal Reserve with copies of any new material executed agreements with its non-affiliated lenders, other than borrowings in the ordinary course of business, within thirty (30) days after execution, and if any material
Covenants are materially modified after the date of the execution of such agreements, each affected company shall notify the OCC of their modification within thirty (30) days after execution of their modification. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -4- 

 C. Additional Debt. The Holding Company and the Immediate Parent Company each shall notify
the OCC and the Federal Reserve within thirty (30) days after incurring any material additional indebtedness from non-affiliated lenders, other than borrowings in the ordinary course of business. 

D. Certain Transfers. The Holding Company and the Immediate Parent Company shall provide written notice to the OCC and the Federal
Reserve within thirty (30) days after the transfer of any material portion of its assets (including any interest in the Bank or any other subsidiary) to any other party, except in the ordinary course of business. 

5. GENERAL PROVISIONS 

A. Effective Date. This CALMA shall become effective immediately upon its execution by the parties (“Effective Date”). 

B. Term and Termination. The term of this CALMA shall commence on the Effective Date and will continue until the earliest to occur of
(i) the termination of the Operating Agreement; (ii) such time as neither General Electric Company, the Holding Company, nor the Immediate Parent Company controls the Bank (as “control” is defined herein); or (iii) a date
that is mutually agreed upon by the parties. The Bank reserves the right to seek the OCC’s supervisory non-objection in writing prior to termination of this CALMA pursuant to subsection (iii) hereof. For the avoidance of doubt, the parties
to this CALMA acknowledge that, subject to subsections (i)-(iii) hereof, the Holding Company will continue to be subject to this CALMA, and all of the Holding Company’s obligations under this CALMA shall continue, notwithstanding any
cessation of the Holding Company’s status as a savings and loan holding company of the Bank, for so long as General Electric Company directly or indirectly controls the Bank. For the purposes of this subsection, “control” means direct
or indirect ownership of 25% or more of a class of voting stock of the Bank, or direct or indirect ownership of securities constituting 25% or more of the equity of the Bank. In addition, the Holding Company shall obtain the Supervisory
Non-Objection (as the term is defined in the Operating Agreement) of the OCC prior to: (i) dissolving the Holding Company; (ii) taking any action that would cause the Holding Company’s total consolidated assets to decrease below
thirty (30) percent of the Holding Company’s total consolidated assets as of November 30, 2012; or (iii) taking any action that would cause the Holding Company to be unable to fulfill its obligations under this CALMA. 

C. Modification or Amendment. This CALMA may be modified or amended only by the mutual written consent of the parties. The Bank
reserves the right to seek the OCC’s written non-objection prior to modifying or amending this CALMA. 
 D. Assignability. This
CALMA shall not be assigned or transferred, in whole or in part. 
 E. Joint and Several Liability. The obligations, liabilities,
agreements and commitments of the Holding Company and Immediate Parent Company under Articles 1 and 2 of this CALMA are joint and several. 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -5- 

 F. Successors in Interest. This CALMA shall remain in full force and effect against any
successors in interest to the Bank or Immediate Parent Company, including any conservator or receiver appointed for or on behalf of the Bank. 

G. Conservatorship or Receivership of the Bank. In the event of the appointment of a conservator or receiver for the Bank, the
obligations of the Holding Company and Immediate Parent Company under this CALMA shall survive said appointment. 
 H. No Waiver. No
failure to exercise, and no delay in the exercise of, any right or remedy on the part of any of the parties hereto shall operate as a waiver or termination thereof, nor shall any exercise or partial exercise of any right or remedy preclude any other
or further exercise of such right or remedy or any other right or remedy. 
 I. Entire Agreement. This CALMA constitutes the entire
agreement between the parties with respect to the subject matter at issue, and supersedes all prior written or oral communications, representations, understanding and agreements relating to the subject matter of this CALMA. 

J. Severability. If any portion of this CALMA shall be held by a court of competent jurisdiction to be invalid, illegal, unenforceable,
or inoperative, then, so far as is reasonable and possible, the remainder of this CALMA shall be considered valid and operative, and effect will be given to the intent manifested by the portion held invalid or inoperative. The parties shall endeavor
in good faith to replace the invalid, illegal, unenforceable or inoperative provision(s) with valid provision(s) the economic effect of which comes as close as possible to that of the invalid, illegal, unenforceable or inoperative provision(s). 

K. Notices. All notices or other communication required hereunder shall be in writing and shall be made by electronic mail or facsimile
transmission, with a copy sent by overnight mail, to the following persons: 
 If to the Bank: 

Board of Directors 
 XXXXXXXXXXX, FSB 

XXXXXXXXXXXX 
 XXXXXXXXXXXX 

Attention: Chairman of the Board 
 If to Holding Company
and any Immediate Parent Company: 
 Holding Company, Inc. 

XXXXXXXXXXXXXX 
 XXXXXXXXX XXXXX 

Attention: XXXXXXXXX 

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -6- 

 If to the OCC: 

Assistant Deputy Comptroller 
 Office of the Comptroller of the
Currency 
 Fax: 
 Such notice or communication shall be
deemed to have been given or made as of the date that the notice or communication was delivered to the overnight mail carrier. 
 L.
Governing Law. To the extent that Federal law does not control, this CALMA shall be governed, construed and controlled by the laws of the State of Utah. 

M. Attorney’s Fees. The prevailing party in any action between the parties arising from or relating to this CALMA shall be
entitled to recover from the other party all reasonable attorneys’ fees and other costs incurred in such action or proceeding. 
 M.
Board Resolutions. The Bank’s Board of Directors has approved a resolution authorizing its entry into this CALMA (the “Bank’s Resolution”), the Holding Company’s Board of Directors has approved a resolution authorizing
its entry into this CALMA (“Holding Company’s Resolution”), and Immediate Parent Company’s respective Board of Directors have each approved a resolution authorizing such company entry into this CALMA (“Immediate Parent
Company’s Resolution”). Certified copies of the Bank’s Resolution, the Holding Company’s Resolution, the Immediate Parent Company’s Resolution are attached hereto as Exhibit A and incorporated herein by reference. 

IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE Capital Retail Bank, has hereunto set his hand
on behalf of GE Capital Retail Bank. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of General Electric
Capital Corporation, has hereunto set his hand on behalf of General Electric Capital Corporation. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -7 - 

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE
Consumer Finance, Inc., has hereunto set his hand on behalf of GE Consumer Finance, Inc. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

 IN TESTIMONY WHEREOF, the undersigned, as a duly appointed and authorized officer of GE Capital Retail
Finance Corporation, has hereunto set his hand on behalf of GE Capital Retail Finance Corporation. 
  

					
	  
	 		 	  

	XXXXXXXXXX	 		 	Date
	Title	 		 	

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -8- 

 Exhibit A 

The Bank’s Resolution, Holding Company’s Resolution, Finance’s Resolution, and Retail Finance’s Resolution

  
 CONFIDENTIAL TREATMENT
REQUESTED 
 -9-

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