Document:

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                                                                 Exhibit 10.6.11

February 16, 2001

Diane Parsons-Salem
2507 Ocean Drive
Unit 4A-2
Emerald Isle, NC 28594

Dear Diane:

Based on your experience, background presented and the belief that we can
together help Panera grow into a significant national brand, Panera Bread is
pleased to offer you the position of Vice President and General Counsel,
reporting to the Chairman and Chief Executive Officer, Ron Shaich. We would like
this position to be effective on or before Monday, April 2, 2001.

Your salary for this position will be payable at the bi-weekly rate of $6,346.15
($165,000 annually). In addition, it is our understanding that your compensation
will include the following:

         o        Consideration for 20,000 stock options, which vest to you over
                  5 years. The price per share will be based on the closing
                  share price on the date of the next Board of Director's
                  meeting following your start date.

         o        You will be included in our 2001 Incentive Program. You are
                  guaranteed $33,000 that will be paid in 2002 at the end of
                  your one-year anniversary. This program rewards you for the
                  completion and quality of individually agreed upon objectives
                  as well as the achievement of your business unit's financial
                  goals and overall Company profitability. Your incentive target
                  for plan year 2002 and subsequent years is 20% of your base
                  rate (we refer to it as a "double" when you meet agreed upon
                  expectations) with an upside potential of 40%
                  ("homerun"-significantly exceeding expectations), plus the
                  Company multiplier. The incentive can be paid out in full or
                  portion thereof, including 0% ("strike"), according to the
                  company's financial performance and your individual
                  performance. Your incentive for plan year 2002 will be
                  pro-rated from the date of your guaranteed payout (following
                  your one-year anniversary) to December 31, 2002. Other than
                  your guarantee, the plan design can be modified without
                  notice.

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         o        Your next scheduled review will be as of January 1, 2002; any
                  applicable adjustments will be based on your performance
                  and/or the profitability of the Company.

         o        A car allowance of $5000 paid in bi-weekly increments of
                  $192.31.

         o        Upon acceptance of this offer letter, we will provide you with
                  one house-hunting trip before your start date to find
                  temporary housing. Expenses should be submitted to Karol
                  McNutt.

         o        We will offer you a relocation package of reimbursed expenses
                  not to exceed $50,000 of which $10,000 will be released to you
                  at the end of your first week of employment. All taxable
                  relocation expenses will be included on your W-2 for
                  applicable years. By accepting this offer, you agree that you
                  will reimburse Panera Bread a prorated portion of your
                  relocation expenses if you voluntarily resign your employment
                  with Panera Bread within one year of your start date.

         o        A severance agreement to cover the involuntary termination of
                  your employment by Panera Bread other than "for cause" will
                  provide eight months of salary continuance at the annual base
                  compensation rate plus car allowance and medical and/or dental
                  benefits in effect at the time of termination. Incentive plan
                  payments are not included as part of your severance agreement;
                  however, if you are severed during your guaranteed incentive
                  period (4/2/01 - 4/2/02), the guaranteed incentive will be
                  prorated for the number of months you were employed with us.
                  Upon severance, new options cease to be awarded on your last
                  day worked and existing options cease to vest. Further,
                  severance is paid out bi-weekly, mitigated by future
                  employment and provided after a signed release from you. A
                  document for your signature will follow to confirm this
                  portion of your offer, which will include a non-compete
                  clause.

As a full-time Panera Bread employee, you will be eligible to participate in all
Panera Bread benefit plans. The waiting periods and premiums related to these
benefits and specific information about plan content will be explained during
the orientation process. Our benefit package is subject to ongoing review and
modifications from time to time. You will receive an Employee Handbook at your
benefits orientation, which will explain our vacation and holiday schedule.
Panera Bread is a non-smoking work facility. If you have specific questions
about our benefits, please contact Courtney Higgins at extension 6318.

This offer is also contingent on your ability to provide employment eligibility
documentation as required by law. Please indicate your acceptance of this offer
by signing and returning one original of this letter no later than Monday,
February 26, 2001, after which time this offer will expire.

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We believe that your background and experience will provide a solid foundation
for success with Panera Bread. We are extremely enthusiastic about working with
you. If you have any questions about the enclosed information, please let me
know. Once again, Diane, we welcome you to Panera Bread and we look forward to
your participation, energy, and contributions.

Sincerely,

Ron Shaich                                  Karol McNutt
Chairman and CEO                            Director, Compensation & Benefits

I have read and accepted the provisions as outlined above.

-----------------                       ---------------------------------------
Date                                    Diane Parsons-Salem<PAGE>

                                                                     Exhibit 4.1

                       AMENDMENT NO. 3 TO RIGHTS AGREEMENT

       This Amendment No. 3 dated as of March 25, 2001 hereby amends the Rights
Agreement dated as of January 26, 1998, as amended by Amendment No. 1 dated as
of February 17, 1999 and Amendment No. 2 dated as of March 20, 2001 (the
"Agreement"), between Open Market, Inc., a Delaware corporation (the "Company"),
and Fleet National Bank (formerly known as BankBoston N.A.), a national banking
association, as Rights Agent (the "Rights Agent").

                              W I T N E S S E T H:

       WHEREAS, no Stock Acquisition Date, as such term is defined in the
Agreement, has occurred; and

       WHEREAS, the Company has directed the Rights Agent to enter into this
Amendment No. 3 pursuant to Section 27 of the Agreement;

       NOW, THEREFORE, in consideration of the premises and mutual agreements
set forth herein, the parties hereby agree as follows:

1.     Section 1(ii) of the Agreement is hereby deleted in its entirety and the
       following is substituted in lieu thereof:

            (ii) "Exempted Person" shall mean (i) The Palladin Group, L.P. and
Gleneagles Fund Company, and each of their respective Affiliates and Associates
(collectively, "the Palladin Entities"), unless and until such time as the
Palladin Entities directly or indirectly become the Beneficial Owner of Common
Stock in excess of the Palladin Exempt Threshold. For purposes of this
Agreement, the Palladin Exempt Threshold shall mean that percentage of the
Common Stock equal to the sum of that percentage of shares of Common Stock then
outstanding represented by shares received (A) as a dividend on or as a result
of any conversion or redemption of, shares of the Company's Series E 6%
Cumulative Convertible Preferred Stock, $.10 par value per share or (B) pursuant
to the Purchase Agreement, dated the date hereof, between the Company and
certain of the Palladin Entities, and the agreements referred to therein
including the Registration Rights Agreement, the Common Stock Warrant and the
Adjustment Warrant, each dated the date hereof and (ii) Theddingworth
International Limited and its Affiliates and Associates (collectively,
"Theddingworth", unless and until such time as Theddingworth directly or
indirectly becomes the Beneficial Owner of Common Stock in excess of the
Theddingworth Exempt Threshold. For purposes of this Agreement, the
Theddingworth Exempt Threshold shall mean that percentage of the Common Stock
equal to the sum of that percentage of shares of Common Stock then outstanding
represented by shares received pursuant to the Common Stock Purchase Agreement,
dated the date hereof, between the Company and Theddingworth, and the agreements
referred to therein including the Registration Rights Agreement, the Escrow
Agreement and the Stock Purchase Warrant, each dated the date hereof.

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2.     Section 11(a)(ii) of the Agreement is hereby deleted and the following is
       substituted in lieu thereof:

            (a)(ii) Subject to Section 24 of this Agreement, in the event that
any Person shall become an Acquiring Person, unless the event causing the 18%
threshold (or, in the case of an Exempted Person, the Palladin Exempt Threshold
or the Theddingworth Exempt Threshold) to be crossed is a transaction set forth
in Section 13(a) hereof, then, promptly following the first occurrence of such
event, proper provisions shall be made so that each holder of a Right (except as
provided below and in Section 7(e) hereof) shall thereafter have the right to
receive, upon exercise thereof at the then current Purchase Price in accordance
with the terms of this Agreement, in lieu of a number of one one-thousandths of
a share of Preferred Stock, such number of shares of Common Stock of the Company
that equals the result obtained by (x) multiplying the then current Purchase
Price by the then number of one one-thousandths of a share of Preferred Stock
for which a Right was exercisable immediately prior to the first occurrence of a
Section 11(a)(ii) Event, and (y) dividing that product (which, following such
first occurrence, shall thereafter be referred to as the "Purchase Price" for
each Right and for all purposes of this Agreement) by 50% of the current market
price (determined pursuant to Section 11(d) hereof) per share of Common Stock on
the date of such occurrence (such number of shares, the "Adjustment Shares").

       IN WITNESS WHEREOF, the parties have caused this Amendment No. 3 to be
duly executed and their respective corporate seals to be hereunto affixed and
attested as of the day and year first written above.

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                                       OPEN MARKET, INC.
Attest:

/s/ EDWARD DURKIN                      By: /s/ HARLAND LAVIGNE
-----------------------------             ----------------------------------
Name:  Edward Durkin                      Name:  Harland LaVigne
Title: Chief Financial Officer            Title: Chairman of the Board
                                                 and Chief Executive Officer
       Seal

                                       FLEET NATIONAL BANK
Attest:

/s/ PATRICIA A. DELUCA                 By: /s/ MICHAEL J. CONNOR
-----------------------------             ----------------------------------
Name:  Patricia A. DeLuca                 Name:  Michael J. Connor
Title: Account Manager                    Title: Managing Director

       Seal

                                      3

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