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Confidential                                                      Exhibit 10.35

[i2 LOGO]

                        CONFIDENTIAL TREATMENT REQUESTED

                                          APPLICATION SERVICE PROVIDER AGREEMENT

                                                   i2 AGREEMENT # ______________

This Agreement ("Agreement") is entered into as of December 29, 2000 ("Effective
Date") by and between i2 Technologies, Inc. with a principal place of business
at 11701 Luna Road, Dallas, Texas 75234 and Neoforma.com, Inc. with a principal
place of business at 3061 Zanker Road, San Jose, California 95134 ("ASP").

                                     SUMMARY

ASP owns, and operates a web-based service and is presently considering the
possibility of offering certain third party software applications to customers
within the Market via the World Wide Web. i2 owns and licenses certain software
solutions (as customized, upgraded, modified and enhanced from time to time by
i2) described on Schedule A and any successive software product schedule
thereafter (the "Covered Application"). This Agreement provides the terms and
conditions under which ASP may elect to offer and provide each Covered
Application as one of the third party software applications made available to
End Users by ASP through the Application Service within the Market.

In consideration of the mutual covenants set forth in this Agreement, ASP and i2
agree as follows:

1. DEFINITIONS.

In this Agreement, the following terms are deemed to mean:

"Application" a software program, content data, or other solution made available
as part of the Application Service.

"Application Service" the ASP owned and operated web-based services, features,
and functionality that ASP makes available to End Users. The Application Service
includes all hardware, software, web pages, links, third-party Applications and
other content, including User Interfaces, used to maintain and deliver such
services, features and functionality. In general, the Application Service allows
End Users the opportunity to subscribe to Applications and makes related
services and functionality available to End Users by providing a menu of choices
from which they can select Applications and services.

"Documentation" means certain user and technical manuals for each Covered
Application which i2 normally delivers with the Covered Applications.

"End User" an online business that subscribes to the Application Service.

"Market" means the healthcare market.

"Other Material" means certain training, marketing and other materials that i2
may, from time to time, make available to ASP for distribution to potential
customers and End Users.

"Standard Terms of Use" the terms of use generally applicable to End Users that
subscribe to the Application Service, as posted at the User Interface. A copy of
the Standard Terms of Use in effect as of the date hereof is attached at Exhibit
A.

"User Interface" a collection of Web pages and their associated content and
functionality through which End Users access the functionality of the
Application Service.

2. LICENSE GRANT.

2.1 ASP may elect within one (1) year after the Effective Date to offer each
Covered Application as part of any Application Service that it may offer to the
Market. Each party's rights and obligations under this Agreement are conditional
upon and subject to ASP notifying i2 within one (1) year after the Effective
Date that it wishes to exercise this option. Subject to the terms and conditions
of this Agreement and for the License Term (as defined in Section 15.1), i2
hereby appoints ASP as a non-exclusive, worldwide distributor of the Covered
Application within the Market and grants to ASP the following non-transferable,
non-assignable rights (except as otherwise set forth herein). These rights may
not be sublicensed except as expressly permitted in this Section 2.

2.2 ASP may reproduce, exactly as provided by i2, object code copies of the
Covered Application and or portions thereof solely to exercise the rights
granted in this Section 2. ASP may not de-compile, reverse engineer or otherwise
attempt to ascertain the source code to the Covered Application.

2.3 ASP may distribute and sublicense to End Users the right to use the Covered
Application or portions thereof solely on a limited- term license basis and only
in accordance with the terms of the Standard Terms of Use, (as defined further
herein) and subject to the restrictions in Section 8.

2.4 ASP may use the Covered Application for the sole purposes of operating the
Covered Application on ASP's computer hardware and operating system(s) to (i)
test and evaluate the Covered Application, (ii) train ASP's personnel in the
marketing and sales of the Covered Application, (iii) demonstrate and promote
the Covered Application to potential End Users, and (iv) provide First-Line
Support and Second-Line Support to End Users by using the Covered Application in
a test environment to (1) diagnose reported problems or performance deficiencies
of the Covered Application, and (2) resolve such problems or deficiencies.
Notwithstanding the foregoing, ASP may not use the Covered Application (a)
internally in a production capacity to

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run any of its business operations including the sales and customer service
activities associated with its End Users, or (b) for general application
development purposes.

2.5 ASP may distribute to End Users who are part and party to duly executed
Standard Terms of Use, any Documentation or Other Material as follows: (i)
copies of such Documentation and Other Material purchased directly from i2,
subject to the payment of fees set forth in Section 9.2, and (ii) copies of
Documentation and Other Material made by ASP from any masters provided by i2 in
its discretion, subject to the payment of fees set forth in Section 9.

2.6 ASP and i2 shall each appoint a channel manager to manage the relationship
described in this Agreement and to assist in addressing issues that may arise
hereunder.

3. STANDARD TERMS OF USE.

ASP shall require any End User to whom it makes available the Covered
Application, as a condition to such availability, to either sign or "click to
accept" Standard Terms of Use that are substantially the same as the Standard
Terms of Use attached at Exhibit A. i2 shall be a third party beneficiary of the
Standard Terms of Use as they relate to the Covered Application. Each Standard
Terms of Use shall specify the maximum number of Users permitted to use the
Covered Application. ASP shall use commercially reasonable efforts, consistent
with standard industry practices, to ensure that End Users do not exceed the
maximum number of Users set forth in the Standard Terms of Use.

4. INTEGRATION OF THE COVERED APPLICATION INTO THE APPLICATION SERVICE.

4.1 COOPERATION. The parties shall cooperate in integrating the Covered
Application into the Application Service and making the Covered Application one
of the Applications to which End Users may subscribe through the Application
Service. ASP shall make such modifications to the Application Service.

5. ASP OBLIGATIONS

5.1 ASP'S APPLICATION SERVICE. ASP understands and agrees that during the
License Term, ASP shall distribute and sublicense the Covered Application to End
Users only in conjunction, and concurrently with an Application Service and not
on a standalone basis. Further, ASP may offer the Covered Application as one of
several third party applications that it makes available to End Users through
the Application Service. The Covered Application will receive placement within
the User Interface that is comparable to that of other third party applications
that are included in the Application Service.

5.2 COVERED APPLICATION HOSTING. The Covered Application will reside on ASP's
servers, and ASP shall be solely responsible for hosting the Covered Application
and maintaining the Covered Application's connection to the Internet. ASP may
lease its servers and obtain hosting services for the Covered Application from
an authorized hosting provider of i2 (as defined in Exhibit D). ASP shall
maintain sufficient system capacity to support the use of the Covered
Application with no persistent and substantially problematic degradation in
performance by all End Users that subscribe to the Covered Application through
the Application Service.

5.3 FEATURES AND FUNCTIONALITY. ASP shall host the Covered Application so that
End Users that subscribe to the Covered Application through the Application
Service have access to the same features and functionality as are available to
end-users of the Covered Application generally.

5.4 UPGRADES AND ENHANCEMENTS. If i2 provides to ASP, upgrades or enhancements
to the Covered Application, ASP shall make such upgrades and enhancements
available to End Users that subscribe to the Covered Application through the
Application Service within ten (10) days of the time as they are made available
to ASP.

5.5 ASP'S PRICING OF THE APPLICATION SERVICE. ASP shall be free to determine all
pricing for the Application Service.

5.6 INSTALLATION AND TRAINING SERVICES. ASP shall be responsible for conducting
all activities required to install the Covered Application at its End Users
locations, training such End Users, and any system integrators involved in such
installation. At ASP's request, i2 shall provide to ASP the Documentation
and Other Materials at i2's list prices in effect as of the date such
Documentation and Other Materials are ordered.

5.7 MAINTENANCE AND SUPPORT SERVICES. In no event shall i2 be responsible to
provide maintenance or support to any End User. Subject to ASP's payment of the
applicable Maintenance Fees i2 shall provide Maintenance and Support to ASP at
the level set forth in Schedule A in accordance with the standards and
specifications set out in the Public Marketplace License Agreement between the
parties. It shall be the responsibility of ASP to operate and maintain the
Covered Application, and provide service and support with respect thereto, in a
professional and workmanlike manner, consistent with accepted practices for
similar services in the United States e-commerce industry. ASP shall provide
such Maintenance and Support Services to all of its End Users of Covered
Application. ASP shall take such steps as are necessary to provide for the
security of all customer data stored on ASP's servers or otherwise obtained
through the operation of the Covered Application in accordance with standard
industry practice in the United States e-commerce industry. ASP shall be
responsible for all support related to the Application Service.

5.8 i2 CERTIFICATION OF ASP TECHNICAL SUPPORT STAFF. ASP shall hire and maintain
sufficient technical support personnel as are needed to support the Covered
Application and achieve the End User satisfaction levels required under Section
5.10. ASP shall hire and maintain at all times during the term of this
Agreement, sufficient technical support engineers who have successfully
completed the requisite i2 training for all Covered Application. ASP will be
responsible for all training fees and costs associated with obtaining i2's
requisite training. ASP's support staff must be fluent in English.

5.9 ASP MAINTENANCE REPORTING REQUIREMENTS. ASP will maintain proper records of
Standard Terms of Uses including Maintenance and Support Services provided to
End Users. i2 may audit any such records to verify ASP's performance of its
support obligations. On a monthly basis, ASP will provide i2 a report containing
the following new customer information: (i) End

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User legal name, (ii) End User hardware and software configurations, (iii) End
User contact information; name, physical address, telephone number, and email
address, and (iv) term of End User's Maintenance and Support Services as set
forth in the Standard Terms of Use. Within thirty (30) days of the end of each
quarter, ASP shall provide i2 a report in a form specified by i2 showing in
detail (i) the number of support calls received during such quarterly period
with the associated severity level, (ii) the overall average response time by
severity level for such support calls, (iii) the overall average resolution time
by severity level for such support calls; and (iv) other information reasonably
requested by i2.

5.10 END USER SATISFACTION REQUIREMENT. i2 may, at its discretion, survey End
Users to determine the level of End User satisfaction with the Maintenance and
Support Services and other services provided by ASP. If the results of the
survey indicate a level of dissatisfaction with ASP's End Users then (i) i2 will
notify ASP and provide copies of the survey responses, and (ii) the parties will
work together to determine the cause of the dissatisfaction, and if the parties
determine that it is caused by ASP's default, then they shall develop an
improvement plan to improve End User satisfaction. Should ASP fail to improve
the level of End User satisfaction for the then current calendar quarter and the
dissatisfaction is caused by ASP's default i2 shall notify ASP of that failure,
and if ASP again fails to improve the level of End User satisfaction for the
next calendar quarter and the dissatisfaction is caused by ASP's default, then
i2 may elect to immediately terminate ASP's right to continue to provide
Maintenance and Support Services to its End Users. In the event of such
termination, the parties agree to implement a Maintenance and Support Services
transition plan for End Users to whom ASP is contractually obligated to provide
Maintenance and Support Services under which plan i2 will receive any fees
(prepaid to ASP or to be paid to ASP) for Maintenance and Support Services
commencing with i2's provision of Maintenance and Support services.

5.11 ASP WARRANTIES. ASP represents and warrants that: (a) ASP will maintain the
facilities, resources and experienced personnel necessary to fulfill its
obligations under this Agreement;

(b) ASP is not precluded by any existing arrangement, contractual or otherwise,
from entering into this Agreement and performing hereunder;

(c) ASP will make no representations or warranties related to the Covered
Application in excess of i2's representations or warranties contained in Section
13 of this Agreement;

(d) ASP has not relied on any promises or representations other than those
expressly made in writing herein.

(e) If ASP becomes aware of any actual or suspected unauthorized use, copying or
disclosure of the Covered Application, ASP will promptly notify i2 and will
assist i2, at i2's expense and request, in the investigation and prosecution of
such unauthorized use, copying or disclosure; and

(f) ASP has the full right, power and authority to enter into this Agreement and
to carry out its obligations hereunder, and there are no impediments known to
ASP that would prevent ASP compliance with all the terms of this Agreement.

(g) ASP shall not use or distribute the Covered Application through the
Application Service in order to post, transmit, distribute, store or destroy any
information: (i) in violation of any applicable law, statute, ordinance or
regulation (including, without limitation, those governing export control,
consumer protection, unfair competition, antidiscrimination or false
advertising); (ii) in a manner other than as provided for by this Agreement or
the documentation accompanying the Covered Application; (iii) that is
defamatory, trade libelous, obscene, threatening, abusive or hateful; (iv) that
contains any viruses, Trojan horses, worms, time bombs, cancel bots, or other
computer programming routines that are intended to damage, detrimentally
interfere with, surreptitiously intercept or expropriate any system, data or
personal information; or (v) that includes any incomplete, false, inaccurate, or
misleading information or information which is not provided by i2.

(h) ASP shall not violate or attempt to violate the security of the Covered
Application. In furtherance of but not in limitation of the foregoing, ASP shall
not (i) access data not intended for the ASP or log into a server or account
which ASP is not authorized to access; (ii) send unsolicited e-mail, including
promotions and/or advertising of products or services to End-Users of the
Covered Application; (iii) delete or revise any included in the Covered
Application, as applicable, by any other person or entity except in accordance
with this Agreement and the Standard Terms of Use.

5.12 i2 WARRANTIES. i2 represents and warrants that:

(a) i2 will maintain the facilities, resources and experienced personnel
necessary to fulfill its obligations under this Agreement;

(b) i2 is not precluded by any existing arrangement, contractual or otherwise,
from entering into this Agreement and performing hereunder;

(c) i2 has not relied on any promises or representations other than those
expressly made in writing herein.

(d) i2 has the full right, power and authority to enter into this Agreement and
to carry out its obligations hereunder, and there are no impediments known to i2
that would prevent i2 compliance with all the terms of this Agreement.

(e) the Covered Application as delivered by i2 and used in accordance with this
Agreement shall not violate any applicable law, statute, ordinance or regulation
(including, without limitation, those governing export control, consumer
protection, unfair competition, antidiscrimination or false advertising).

5.13 ASP INDEMNITY. ASP will defend i2 against any third party claim, and shall
pay any and pay all costs, damages and expenses (including reasonable legal
fees) awarded against i2 by a court of competent jurisdiction or agreed to in a
written settlement agreement signed by ASP arising out of such claim resulting
from (a) the use of the Covered Application by any End User, but only claims
which arise directly from or relate directly to breaches of ASP's obligations
under this Agreement or its agreement with such End User; or (b) any negligent
act or omission or willful misconduct of ASP or its agents in the operation of
the Application Service provided that: (i) i2 promptly notifies ASP in writing
after i2's receipt of notification of the potential claim; (ii) ASP may assume
sole control of the defense

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of such claim and all related settlement negotiations; and (iii) i2 provides
ASP, at ASP's request and expense, with the assistance, information and
authority necessary to perform ASP's obligations under this Section.

5.14 MARKETING AND SALES EFFORTS. ASP shall use all
reasonable efforts to promote and market the Covered Application to End Users
and potential End Users in order to maximize the licensing and distribution of
the Covered Application to End Users.

6. i2 RIGHTS AND OBLIGATIONS.

6.1 i2 CONSULTING SERVICES. i2 may provide consulting services to ASP, subject
to availability, as agreed to from time to time by the parties, at i2's then
current hourly or daily consulting fees. ASP shall also pay i2's reasonable and
actual out-of-pocket expenses associated with i2's delivery of consulting
services.

6.2 END USER VISITS. i2 may visit ASP's End Users from time to time upon
reasonable advance notice to ASP and with End User's approval, to stay abreast
of customer requirements and to evaluate features for potential future products.
ASP agrees to provide i2 reasonable assistance in arranging such visits with End
Users.

7. DELIVERY.

7.1 COVERED APPLICATION AND UPDATES. Within thirty (30) days of notice from ASP
under Section 2.1 that it wishes to offer the Covered Application as part of the
Application Service, i2 shall deliver to ASP master copies on diskette or CD-ROM
of the Covered Application. i2 will promptly provide ASP with master copies on
diskette or CD-ROM of any Updates i2 makes available to its general client base,
and ASP agrees that it will incorporate such Updates into the Covered
Application which it provide to new End Users as promptly as possible, and in no
event more than ten (10) days after ASP's receipt of each such Update.

7.2 MARKETING MATERIAL. From time to time during the License Term, i2 will, upon
request and subject to availability, provide ASP a reasonable number of copies
of any available Other Materials for distribution to potential customers.

8. RESTRICTIONS.

8.1 LICENSE RESTRICTIONS. ASP acknowledges that, except as explicitly stated in
this Agreement, the Agreement does not grant ASP any right or license to use the
Covered Application or any proprietary rights therein, and no license or other
rights shall be created by implication. In particular, but without limiting the
generality of the foregoing, no right or license in or to source code for the
Covered Application is granted hereunder. ASP covenants that it shall not (i)
sublicense or otherwise permit access or use of the Covered Application on a
commercial time-sharing or service bureau basis; (ii) allow or otherwise permit
access or use of the Covered Application on a commercial time-sharing, lease,
rental, or service bureau basis; (iii) relicense, redistribute, transfer or
otherwise allow a customer, ASP or any party to use or access the Covered
Application after it has been perpetually licensed to a End User, or (iv) allow
an End User to reassign or otherwise transfer the Covered Application to a third
party; provided, however, that that End User may assign the Covered Application
(and the Standard Terms of Use) in connection with a merger, acquisition or sale
of all or substantially all of its assets unless the surviving entity is a
direct competitor of i2 and provided such End User is in good standing under its
License Agreement and maintenance agreement. ASP further warrants that it shall
not sell the Covered Application, or nor shall it reproduce, display, publicly
perform, distribute, or otherwise use the Covered Application or any content of
the Covered Application except as part of the Application Service in accordance
with this Agreement. ASP covenants that it shall not prepare, and it shall not
permit any others to prepare, any derivative works of the Covered Application,
or otherwise modify or alter any materials received from i2. ASP covenants that
it shall not use, reproduce, distribute or sell the Covered Application in any
manner or for any purpose except as specifically permitted under this Agreement.

8.2 PROHIBITION ON DECOMPILING. ASP acknowledges that the Covered Application
contains the valuable information of i2 and its licensors, and ASP agrees not to
cause or permit the modification, reverse engineering, translation, disassembly,
or decompilation of, or otherwise to attempt to derive the source code of the
Covered Application or , whether in whole or in part

8.3 PROPRIETARY NOTICES. In order to protect i2's and its licensors' copyright
and other ownership interests in the Covered Application, ASP agrees that as a
condition of its rights hereunder, each copy of the Covered Application
reproduced by or on behalf of ASP shall contain the same proprietary notices
which appear on the media or within the code of the Covered Application, or on
or within the Documentation and Other Material delivered by i2 to ASP. ASP will
not remove, alter or obscure any proprietary notices from any Documentation or
Other Material provided by i2.

9. PAYMENTS.

9.1 UPFRONT LICENSE FEE AND MAINTENANCE FEE. Customer shall pay the Upfront
License Fee and Maintenance Fee as set forth in Schedule A.

9.2 [*] REVENUE SHARES. For each [*], ASP shall pay to i2 a [*] fee equal to [*]
(net of any applicable taxes) received [*] by ASP [*] as part of the [*] but in
no event shall the [*] fee equal less than [*] of the market price agreed
between the parties for the [*] ("[*] Revenue Share"). i2 and ASP shall each be
free to determine unilaterally [*] (including without limitation the products
described in this Agreement.

9.3 DOCUMENTATION AND OTHER APPLICABLE MATERIALS. For each copy of Documentation
or Other Material provided to ASP by i2, ASP shall pay i2's list prices in
effect as of the date such Documentation or Other Material are ordered.

9.4 PAYMENT TERMS. [*] Revenue Shares are payable within thirty (30) days of the
end of each calendar month in which the associated revenues were received by
ASP, accompanied by the report set forth in Section 9.7. Except as

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otherwise provided in this Agreement, all fees or other charges shall be payable
thirty (30) days from receipt of the applicable invoice.

9.5 REPORTS AND PAYMENTS. Within ten (10) business days of the completion of
each End User transaction, ASP shall submit to i2 for each transaction a copy of
the Standard Terms of Use, order form or other ordering instrument applicable to
the particular transaction. Such documentation shall show in detail (i) the
number of copies of Covered Application reproduced, distributed, deployed or
otherwise used by such End User during the previous month, (ii) the amount owing
i2 including the ASP [*] Revenue Shares and ASP Maintenance Fees, and (iii) the
names and locations of the End Users. i2 may request ASP to provide, quarterly,
non-binding forecasts for [*] and maintenance fees to be paid to i2 for the
ensuing quarter.

9.6 RECORDS AND INSPECTION RIGHTS. ASP will keep and maintain proper records and
books of account relating to its distribution and sublicensing of Covered
Application to End Users. i2 retains the right to inspect and audit any such
records to verify ASP's compliance with its payment obligations hereunder. In
the event that i2 wishes to inspect such books and records, ASP will make all
relevant records available. Any such inspection will be conducted during regular
business hours, upon reasonable advanced notice, at ASP's offices in a manner
that does not unreasonably interfere with ASP's business activities. Such
inspection shall be at i2's cost and expense, unless the inspection reveals that
ASP has underpaid the amounts actually owed to i2 by five percent (5%) or more,
in which case ASP shall pay such audit costs and expenses. Audits will be
conducted no more than once in any twelve (12) month period. ASP shall use
reasonable commercial efforts to compel its End Users to permit ASP and/or i2 to
inspect the records of such End User as provided in this Section to assure such
End Users compliance with the terms and conditions of the Standard Terms of Use.

9.7 TAXES. The specified amounts listed in this Agreement do not include taxes,
duties or fees; if i2 is required by the tax authorities to pay (i) sales, use,
property, value-added, or other taxes, (ii) any customs or other duties, or
(iii) any import, warehouse or other fees associated with the importation or
delivery of the Covered Application, Documentation, or Other Material or based
on the rights and licenses granted by i2 to ASP in this Agreement or on ASP's
use of Covered Application, Documentation or Other Material or any services
provided by i2 to ASP hereunder, then such taxes, duties or fees shall be billed
to and paid by ASP. This Section shall not apply to taxes based on i2's net
income.

10. TRADEMARK LICENSE.

10.1 GRANT OF LICENSE. i2 hereby grants to ASP under the terms set forth in this
Section 10, a non-exclusive license to use its trademarks and trade names as set
forth herein solely in connection with the marketing, distribution and support
of the Covered Application and only in the manner prescribed in this Agreement.
ASP agrees that it will use the appropriate Trademarks to refer to the Covered
Application in connection with its marketing, distribution and support of the
Covered Application. ASP agrees that the Covered Application and any related
services will be marketed under the i2 brand name/Trademarks and Trade names set
forth on Schedule A. Any other proposed use of the Trademarks must be approved
in writing by i2 in advance of such use.

10.2 FORM OF USE. ASP shall only use the Trademarks or Trade Names in the
form(s) approved in writing by i2, including the (TM) symbol (and, upon
registration of any registered trademark, the (R) symbol), and an indication
that i2 is the owner of the Trademarks. ASP shall submit to i2 samples of
advertising or other items bearing the Trademarks or Trade Names prior to the
use of such advertising or other items. i2 shall have the right to make
reasonable objections to any such sample. In the event of such an objection, ASP
shall modify the advertising or other items in accordance with the objection of
i2 prior to the use of such advertising or other items.

10.3 NO USE OF IDENTICAL OR SIMILAR NAMES. ASP shall not use as its company name
or a component thereof or on other products a mark or name identical with or
confusingly similar to the i2 Covered Application names, i2's Trademarks, or
i2's Trade Names.

10.4 NOTIFICATION OF ADVERSE USE. ASP shall promptly notify i2 of any adverse
use by a third party of any of the Trademarks, Trade Names, or of a mark or name
confusingly similar to any of the i2 Trademarks or Trade Names and agrees to
take no action of any kind with respect thereto except with the prior written
authorization of i2. ASP further agrees to provide full cooperation, at i2's
cost and expense, with any legal or equitable action by i2 to protect its
rights, title and interest in the Trademarks and Trade Names.

10.5 INFRINGEMENT PROCEEDINGS. In the event of infringement of the Trademarks or
Trade Names by a third party, i2 shall have the sole right to bring proceedings
(including notifications to the Customs Department objecting to the importation
of infringing goods) against the infringing party and to retain any damages
recovered in such proceedings. ASP shall cooperate, at i2's cost and expense,
with i2 in the prosecution of any such infringement proceedings. ASP shall
promptly notify i2 in writing of any such proceeding and shall provide complete
authority, information and assistance to i2 in connection with such proceeding.
i2 shall have the sole and exclusive authority and obligation to defend and/or
settle any proceeding with respect to the Trademarks or Trade Names.

11. OWNERSHIP, PROPRIETARY RIGHTS, AND CONFIDENTIALITY.

11.1 i2 PROPRIETARY RIGHTS. i2 and its suppliers shall retain all ownership,
title, copyright, and other proprietary rights in and to the Covered Application
and all content, features and functionalities of the Covered Application. i2
shall have sole control of the content, features and functionality of the
Covered Application. ASP does not acquire any rights, express or implied, in the
Covered Application, other than those specified in this Agreement.

11.2. OWNERSHIP. As between ASP and i2, each party shall be the sole and
exclusive owner of its inventions, software, technology, expertise, know-how,
works, materials, trademarks, trade names, service marks or other intellectual
property

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(whether or not patented, copyrighted, registered or covered by any application
for patent, copyright or registration). ASP's intellectual property and
Confidential Information shall in any event include the Application Service and
all features, functionality and Applications (other than the Covered
Application) included in the Application Service, any templates made available
by ASP, and any works based on or derived from and of the foregoing. i2's
intellectual property and Confidential Information shall include all features
and functionality of the Covered Application. Neither party shall assert
ownership of or any claim to or any interest in any intellectual property of the
other or any goodwill associated therewith, except for any licenses or rights
expressly granted in this Agreement while they endure. At no time shall either
party attack, challenge or file any application with respect to any intellectual
property of the other party.

11.3 CONFIDENTIALITY.

11.3.1 By virtue of this Agreement, each party (the "Disclosing Party") may
disclose Confidential Information to the other party (the "Receiving Party").
Except as expressly provided in this Agreement, each party shall hold the other
party's Confidential Information in confidence and not disclose or use it except
to the extent reasonably necessary to perform its obligations or exercise its
rights under this Agreement, and to administer and operate Covered Application
as part of the Application Service. Each party agrees to take reasonable steps
using at least the same degree of care that it uses to protect its own
Confidential Information, but no less than reasonable care, to protect the other
party's Confidential Information to ensure that it is not disclosed or used in
violation of this Agreement. Each party may disclose Confidential information of
the other party to its employees, contractors, attorneys and accountants who
need to know such information in order to perform their duties and to potential
parties to significant corporate transactions (including financing transactions)
with the Receiving Party as part of their customary due diligence; provided that
each such person has a legal or contractual obligation to maintain the
confidentiality of such information comparable to the Receiving Party's
obligations under this Section 11.3. The Receiving Party shall be liable for any
such person's failure to comply with such obligation. The foregoing restrictions
on disclosure shall not apply to the extent disclosure of Confidential
Information by the Receiving Party is required by law or court order, provided
that the Receiving Party uses reasonable efforts to give the Disclosing Party
prior notice of such requirement in order to give the Disclosing Party an
opportunity to lawfully prevent or limit the scope of such disclosure and
cooperates with the Disclosing Party to limit the scope of such disclosure.

11.3.2 "Confidential Information" of a Disclosing Party means any and all
technical and non-technical information (including patent, copyright, trade
secret, and proprietary information, techniques, sketches, drawings, models,
inventions, know-how, processes, apparatus, equipment, algorithms, software
programs, software source documents, and formulae) related to the current,
future and proposed business, products and services of such party, and its
suppliers and customers, and includes information concerning development, design
details and specifications, engineering, customer lists, business forecasts,
sales, and marketing plans and any other similar information or data which is
disclosed to the other party. "Confidential Information" also includes
proprietary or confidential information of any third party that may disclose
such information to the Disclosing Party or the Receiving Party in the course of
the Disclosing Party's business. "Confidential Information" does not include
information, technical data or know-how which: (i) is in the Receiving Party's
possession at the time of disclosure ; (ii) enters the public domain other than
as a result of any action or inaction of the Receiving Party; (iii) is approved
for release by written authorization of the Disclosing Party; (iv) is disclosed
to the Receiving Party by a third party not in violation of any obligation of
confidentiality; or (v) is independently developed by the Receiving Party
without reference to Confidential Information. The terms of this Agreement shall
be considered Confidential Information of each party.

11.3.3 Notwithstanding the foregoing, ASP and i2 may use and disclose
information about the usage of the Covered Application and sales and other
transaction information generated through the use the Covered Application, as
long as such information does not disclose the personal identity of any End User
or any End User's customers.

12. INTELLECTUAL PROPERTY INFRINGEMENT.

If a third party makes a claim against ASP and/or any End User that the Covered
Application, as delivered by i2, directly infringes any patent issued as of the
Effective Date or any copyright, trade secret or trademark ("Allegation"); i2
will defend ASP and End User against the Allegation and pay all costs, damages
and expenses (including reasonable legal fees) awarded against ASP and/or End
User by a court of competent jurisdiction or agreed to in a written settlement
agreement signed by i2 arising out of such Allegation; provided that: (i) ASP or
End User (as applicable) promptly notifies i2 in writing after ASP's receipt of
notification of a potential claim; (ii) i2 may assume sole control of the
defense of such claim and all related settlement negotiations; and (iii) ASP or
End User (as applicable) provides i2, at i2's request and expense, with the
assistance, information and authority necessary to perform i2's obligations
under this Section. Notwithstanding the foregoing, i2 shall have no liability
for any claim of infringement based on (a) the use of a superseded or altered
release of Covered Application if the infringement would have been avoided by
the use of a current unaltered release of the Covered Application, which i2
provided to ASP; or (b) the modification of the Covered Application by anyone
other than i2 or a party acting on i2's behalf, or approved by i2 in writing, or
(c) the use of the Covered Application other than in accordance with the
Documentation; or (d) use of the Covered Application other than as granted
hereunder.

If, due to an Allegation, (i) the Covered Application is held by a court of
competent jurisdiction or are believed by i2 to infringe, or (ii) ASP receives a
valid court order enjoining ASP from using the Covered Application, i2 shall in
its reasonable judgment, and at its expense, (a) replace or modify the Covered
Application to be non-infringing, but equivalent in features and functionality;
(b) obtain for ASP and/or its End Users a license to continue using the Covered
Application; or (c) if i2 cannot, in its sole

6
<PAGE>   7
Confidential

determination, reasonably obtain the remedies in (a) or (b), terminate the
license for the infringing Covered Application and refund a pro-rated portion of
the license fees paid to i2 by ASP for such Covered Application upon its return
by ASP or End User (as applicable). The pro-rated refund shall be based solely
upon the license fee paid to i2 for the terminated Covered Application copy as
follows: for every year following the initial Standard Terms of Use effective
date, the refundable portion of the Covered Application fee shall be reduced by
25%. The licensor of any Third Party Software is excluded from liability under
this Agreement and ASP shall look solely to i2 for liabilities relating to the
Covered Application. This Section 12 states i2's entire liability and ASP's and
its End Users exclusive remedy for any claim of infringement.

13. LIMITED WARRANTIES AND DISCLAIMERS.

13.1 LIMITED PROGRAM WARRANTY. i2 warrants for a period of six (6) months from
the date on which the copy of the Covered Application is first delivered to ASP
hereunder, that the unmodified version of the Covered Application will perform
in all material respects the functions described in the Documentation when
operated on an i2 supported platform. The parties agree and acknowledge that the
foregoing warranty only applies to Covered Application first delivered to ASP
and not to any Updates subsequently provided hereunder. In the event of a breach
of this warranty, ASP's sole and exclusive remedy and i2's sole liability shall
be for i2 to use its commercially reasonable efforts to correct or provide a
workaround for reproducible errors that cause breach of this warranty or if i2
is unable to make the Covered Application operate as warranted within a
reasonable period of time considering the severity of the error, ASP shall be
entitled to recover the license fees paid to i2 for the applicable Covered
Application.

13.2 LIMITED MEDIA WARRANTY. i2 warrants that the tapes, diskettes or other
media upon which the master copy of the Covered Application is delivered by i2
to ASP to be free of defects in materials and workmanship under normal use for
ninety (90) days from the date of delivery by i2. In the event of a breach of
this warranty, ASP's sole and exclusive remedy and i2's sole liability shall be
the replacement of the defective media.

13.3 ANTI-VIRUS WARRANTY. i2 represents that to the best of its knowledge after
employing reasonable technical means to detect computer viruses the Covered
Application at the time of shipment from i2's facility does not contain any
virus or other computer software code, routines or components (other than as set
forth in the Documentation) designed to disable, damage, impair, or erase the
Covered Application or other software or data. In the event of a breach of this
warranty, ASP's sole and exclusive remedy and i2's sole liability shall be to
immediately replace all copies of the affected Covered Application.

13.4  DISCLAIMERS.

13.4.1 i2 does not warrant that the Covered Application will meet ASP's or any
End User's requirements, that the Covered Application will operate in the
combinations which ASP or any End User may select for use, that the operation of
the Covered Application will be uninterrupted or defect-free, or that all
defects will be corrected. Pre general release programs, limited releases of
Covered Application, Other Material, and computer-based training products, if
any provided hereunder, are distributed "AS IS."

13.4.2 EXCEPT AS OTHERWISE SET FORTH HEREIN, EACH PARTY DISCLAIMS ALL EXPRESS OR
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, NEITHER
PARTY MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH
RESPECT TO THE APPLICATION SERVICE OR THE COVERED APPLICATION.

14. LIMITATION OF LIABILITY.

14.1 IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS
OF PROFITS, DATA OR USE, INCURRED BY THE OTHER PARTY OR ANY THIRD PARTY, WHETHER
IN AN ACTION IN CONTRACT OR TORT, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES EXCEPT THAT IN THE EVENT ASP MAKES UNAUTHORIZED
COPIES OF THE COVERED APPLICATION OR REVERSE ENGINEERS THE COVERED APPLICATION ,
i2 SHALL BE ENTITLED TO RECOVER THE FULL AMOUNT OF ANY LICENSE FEES THAT WOULD
RELATE TO SUCH COPIES.

14.2 Except for i2's liability under Section 12, ASP's liability under Section
5.13, either parties beach of Section 11 or in the event ASP makes unauthorized
copies of the Covered Application or reverse engineers the Covered Application,
each party's aggregate and cumulative liability for damages hereunder shall in
no event exceed [*].

15. TERM AND TERMINATION.

15.1 TERM. This Agreement shall commence on the Effective Date and shall
continue until terminated as provided in this Agreement. This Agreement shall
automatically terminate on the termination or expiration of the Public
Marketplace License Agreement between the parties. Thereafter, this Agreement
shall be automatically extended to run concurrently with each Terms of Use
Agreement entered into by an ASP End User as authorized hereunder. For any given
twelve (12) consecutive month period, should ASP fail to enter into a Terms of
Use Agreement with an End User i2 reserves the right to terminate this Agreement
effective upon the expiration of the latest Terms of Use Agreement then in
effect.

15.2 TERMINATION FOR CAUSE. Either party may terminate this Agreement,
by written notice to the other party: (a) upon the material failure of the other
party to observe, keep or perform any of the covenants, terms or conditions
herein (including the failure to pay sums owed to the other party when due), if
such default continues for thirty (30) days after written notice by the other
party, (b) upon the institution by or against either party of insolvency,
receivership or bankruptcy proceedings or any other proceedings for the
settlement of its debts, (c) upon either party's assignment for the benefit of
creditors, (d) if all or substantially all of the assets of a party are acquired
by a direct

*Confidential treatment requested.

7
<PAGE>   8
Confidential

competitor of the other party, or (e) upon either party's dissolution or ceasing
to do business.

15.3 EFFECT OF TERMINATION. Upon expiration or termination of this Agreement:
(a) all licenses and rights granted to the parties shall terminate, except as
set forth below; (b) each party shall refrain from representing themselves as a
party to this Agreement; (c) any End User sublicenses previously granted
hereunder be terminated; and (d) any other rights of either party which may have
accrued up to the date of termination shall not be affected. The parties agree
to discuss and negotiate in good faith a transitional agreement regarding the
provision of Updates and Software Maintenance and Support Services to End Users
to whom ASP is contractually obligated to provide such Updates and Software
Maintenance and Support Services provided that ASP is required to obtain i2's
advance written approval before entering into any such obligations that have a
term greater than the License Term.

15.4 SUN-SETTING. Should i2 reasonably determines that the market demand or
other business factors for any Covered Application, Documentation, or Other
Material is no longer advantageous to i2's business direction, i2 may at its
reasonable discretion and without liability to ASP, remove such Covered
Application, Documentation, or Other Material from general availability
("Sunset") in which case ASP shall discontinue all marketing and distribution of
such Covered Application, Documentation, or Other Material within six (6) months
of i2's notification to Sunset such Covered Application, Documentation, or Other
Material.

15.5 SURVIVAL. Sections 5.12 ("ASP Indemnity"), 8.2 ("Prohibition on
Decompiling"), 9 ("Payments"), 10.5 ("Infringement Proceedings"), 11 ("Ownership
Proprietary Rights and Confidentiality"), 12("Intellectual Property
Infringement"), 14("Limitation of Liability"), the third sentence of Section
15.1 ("Term"), 15.3 ("Effect of Termination"), 15.5 ("Survival") and 16
("General") shall survive the termination of this Agreement.

16. GENERAL.

16.1 NO THIRD PARTY BENEFICIARIES. Nothing in this Agreement is intended or
shall be construed to give any person, other than the parties hereto, any legal
or equitable right, remedy or claim under or in respect of this Agreement or any
provision contained herein

16.2 GOVERNING LAW. This Agreement shall be governed in all respects by the laws
of the State of New York.

16.3 NOTICES. All notices required to be sent hereunder shall be in writing and
shall be deemed to have been given upon (i) the date sent by confirmed
facsimile, (ii) on the date it was delivered by courier, or (iii) if by
certified mail return receipt requested, on the date received, to the addresses
set forth above and to the attention of the signatory of this Agreement or to
such other address or individual as the parties may specify from time to time by
written notice to the other party.

16.4 INJUNCTIVE RELIEF. It is expressly agreed that a breach of Sections 2,
8,10, or 11 of this Agreement by ASP may cause irreparable harm to i2 and that a
remedy at law would be inadequate. Therefore, in addition to any and all
remedies available at law, i2 will be entitled to seek an injunction or other
equitable remedies in all legal proceedings in the event of any threatened or
actual violation of any or all of the above provisions.

16.5 RELATIONSHIP BETWEEN THE PARTIES. ASP is an independent contractor; nothing
in this Agreement shall be construed to create a partnership, joint venture or
agency relationship between the parties.

16.6 FORCE MAJEURE. Neither party shall be liable hereunder by reason of any
failure or delay in the performance of its obligations hereunder (except for the
payment of money) on account of strikes, shortages, riots, insurrection, fires,
flood, storm, explosions, acts of God, war, governmental action, labor
conditions, earthquakes, material shortages, or any other cause which is beyond
the reasonable control of such party.

16.7 WAIVER. The failure of either party to require performance by the other
party of any provision hereof shall not affect the full right to require such
performance at any time thereafter; nor shall the waiver by either party of a
breach of any provision hereof be taken or held to be a waiver of the provision
itself.

16.8 SEVERABILITY. In the event any provision of this Agreement is held to be
invalid or unenforceable, the remaining provisions of this Agreement will remain
in full force.

16.9 HEADINGS. The paragraph headings appearing in this Agreement are inserted
only as a matter of convenience and in no way define, limit, construe, or
describe the scope or extent of such paragraph, or in any way affect this
Agreement.

16.10 ASSIGNMENT. Neither this Agreement nor any rights or obligations of either
party hereunder may be assigned in whole or in part without the prior written
approval of the other party, which shall not be unreasonably withheld or
delayed, except that no consent shall be required in the event of an assignment
of this Agreement to a successor corporation by merger, sale of all or
substantially all of the assets or capital stock, provided that the successor
corporation (i) is not a direct competitor of the other party, and (ii) agrees
in writing to be bound by the terms of this Agreement.

16.11 COMPLIANCE WITH LAW AND REGULATIONS. Each Party shall act in strict
compliance with all applicable laws, ordinances, regulations and other
requirements of any government authority pertaining to such Party's activities
under the Agreement and shall provide, pay for, and keep in good standing all
permits, licenses or other consents necessary for such activities.

16.12 EXPORT CONTROL. The parties agree that the export of Covered Application
is subject to the export control laws of the United States of America and each
party agrees to abide by all such export control laws and regulations. Without
limiting the generality of the foregoing, ASP expressly agrees that it shall
not, and shall cause its representatives to agree not to, export, directly or
indirectly, re-export, divert, or transfer the Covered Application,
Documentation or any direct product thereof to any destination, company or
person restricted or prohibited by U.S. Export Controls.

16.14 COUNTERPARTS AND EXCHANGES BY FAX. This Agreement may be executed
simultaneously in two (2) or more counterparts, each of which will be considered
an original, but all of which together will constitute one and the same
instrument. The exchange of a fully executed Agreement (in counterparts or

8
<PAGE>   9
Confidential

otherwise) by fax shall be sufficient to bind the parties to the terms and
conditions of this Agreement.

16.15 ENTIRE AGREEMENT. This Agreement, together with the attached schedules and
exhibits which are incorporated by reference, constitutes the complete agreement
between the parties and supersedes all prior or contemporaneous agreements or
representations, written or oral, concerning the subject matter of this
Agreement and such schedules and exhibits. This Agreement may not be modified or
amended except in writing signed by a duly authorized representative of each
party.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed
by their duly authorized representatives.

ASP                                          i2 Technologies, Inc.

By:                                          By:
   -------------------------------------        -------------------------------

Name:                                        Name:
     -----------------------------------          -----------------------------

Title:                                       Title:
      ----------------------------------           ----------------------------

Date:                                        Date:
     -----------------------------------          -----------------------------

9
<PAGE>   10
Confidential

[i2 LOGO]

SCHEDULE A TO

APPLICATION SERVICE PROVIDERS AGREEMENT NUMBER:

ASP:     NEOFORMA.COM, INC.

In accordance with the terms and conditions of section 1 of the ASP Agreement,
ASP is authorized to use the following i2 owned Covered Application(s).

COVERED APPLICATION:

[*]

UPFRONT ANNUAL APPLICATION FEE: INCLUDED IN THE LICENSE FEE SET FORTH IN
ADDENDUM A OF THE PUBLIC MARKETPLACE LICENSE AGREEMENT BETWEEN THE PARTIES.

ANNUAL MAINTENANCE FEES - PLATINUM MAINTENANCE PLAN: INCLUDED IN THE MAINTENANCE
FEE SET FORTH IN ADDENDUM A OF THE PUBLIC MARKETPLACE LICENSE AGREEMENT BETWEEN
THE PARTIES.

AGREED:

ASP                                               i2 TECHNOLOGIES, INC.

BY:                                               BY:
   -----------------------------------------         --------------------------

TITLE:                                            TITLE:
         -----------------------------------            -----------------------

DATE:                                             DATE:
     ---------------------------------------           ------------------------

* Confidential treatment requested.

10
<PAGE>   11
Confidential

TO BE COMPLETED FOR EACH END USER [*] GRANTED HEREUNDER.

[i2 LOGO]

SCHEDULE B TO

APPLICATION SERVICE PROVIDERS AGREEMENT NUMBER:

ASP:

END USER:

In accordance with the terms and conditions of section 2 of the ASP Agreement,
ASP is authorized to [*], to End Users under the terms of the Standard Terms of
Use, the following i2 Covered Application;

COVERED APPLICATION:

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

        PLATFORM:

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

[*] REVENUE SHARES:

TOTAL FEES DUE UPON EXECUTION OF THIS ADDENDUM:           $

AGREED:

ASP                                        i2 TECHNOLOGIES, INC.

BY:                                        BY:
   -------------------------------------      ---------------------------------

TITLE:                                     TITLE:
         --------------------------------        ------------------------------

DATE:                                      DATE:
     ------------------------------------      --------------------------------

*Confidential treatment requested.

11
<PAGE>   12
Confidential

         EXHIBIT A
         TO
         ASP AGREEMENT

                              STANDARD TERMS OF USE

                        [TERMS FOLLOW ON NEXT TWO PAGES]

12
<PAGE>   13
Confidential

               STANDARD TERMS OF USE for Sublicense to End Users.

1.  DEFINITIONS.

"Content" means the data products listed in an Order Form.

"Covered Applications" means the specific Covered Application, Content, and
Documentation licensed by End User under an Order Form.

"Documentation" means the user and reference manuals for the Covered Application
and Content provided by i2 in conjunction with the delivery of the related
Covered Application and/or Content.

2. SOFTWARE. The right to use the Covered Application is limited to use in
object code form, and the Covered Application and Documentation is limited to
the internal needs of End User's business, for a term period of twenty-four (24)
months from the effective date of the Covered Application license.

3. CONTENT. The right to use Content is limited to the internal needs of End
User's business. End User shall not use the Content as a component of or a basis
for a database prepared for commercial sale, lease, access or distribution
outside the End User's organization.

Portions of the Content limited to individual search results may be copied onto
electronic or magnetic media solely for temporary use in conjunction with End
User's editing or reformatting of data for purposes of making a limited number
of printouts. Additionally, End User may download information contained in the
Content, including identity and parameters, to create End User's own
machine-readable preferred files, or other files solely for End User's own
internal use (the "Parts Files"). Such Parts Files must contain the same
copyright notice and proprietary markings as appear on the original copy of the
Content. The number of items which may be downloaded shall not exceed 10,000 per
Named User licensed.

4. PROTECTION OF SOFTWARE AND CONTENT. End User agrees to take all reasonable
steps to protect the Covered Applications from unauthorized copying or use. End
User shall implement and use, and shall not in any way disable, the license
monitoring software provided by i2 and shall provide the output files created by
this software to i2 upon written request.

5. COPIES End User may make a reasonable number of copies of the Documentation
solely for its own internal business purposes to support End User's use of the
Covered Applications. All proprietary rights and notices must be reproduced and
included on such copies. End User may not copy the Content without the prior
written consent of i2.

6. OWNERSHIP. Ownership, and title to, the Covered Applications and Content
(including any corrections, updates, adaptations, enhancements or copies) shall
be owned by i2 and its licensors. Copies are provided to End User only to allow
End User to exercise End User's right under the license granted herein to use
the Covered Application.

7. RESTRICTIONS. Except as expressly authorized in this Agreement, End User
shall not rent, lease, sublicense, distribute, transfer, copy, reproduce,
display, modify or timeshare the Covered Applications or any portion thereof, or
use the Covered Applications as a component of or a base for products or
services prepared for commercial or non commercial sale, sublicense, lease,
access, hosting, service bureau, application service providing or distribution
outside the End User's organization, or prepare any derivative work based on the
Covered Applications. End User shall not allow any third party or unlicensed
user or computer system to access or use the Covered Applications. End User
agrees not to demonstrate or disclose the Covered Applications or the results of
any testing or bench-marking of same to any third parties, without i2's prior
written permission. End User shall not reverse engineer, de-compile, modify in
any way, or create derivative works from the Covered Applications, or any
portion thereof (but this Section 7 is without prejudice to any inalienable
rights which End User may have, principally those pursuant to the European
Directive on the legal protection of computer programs (91/250/EEC)). If
de-compilation is permitted by applicable law to obtain information necessary to
achieve interoperability of Covered Application with other software or hardware,
End User may only attempt such de-compilation if End User has previously
requested the necessary information in writing from i2 and i2 has failed to make
such information available to End User within a reasonable period of time. End
User agrees that all improvements and modifications to the Covered Application
or any part thereof (whether developed by i2, Licensor, End User or any third
party acting on behalf of them at any time during the term of this Agreement)
shall be and remain the sole and exclusive property of i2.

8. CONFIDENTIALITY.

a. By virtue of this Agreement, the parties may be exposed to or provided with
certain confidential and proprietary information of the other party
("Confidential Information"). Confidential Information shall be designated as
confidential in writing or, if disclosed orally, designated as confidential at
the time of disclosure and confirmed as confidential in writing within thirty
(30) days of disclosure. Notwithstanding the foregoing, End User agrees that the
Covered Applications are Confidential Information of i2.

b. Each party will protect the other's Confidential Information from
unauthorized dissemination and use with the same degree of care that each such
party uses to protect its own like information, but in not event less than a
reasonable amount of care. Neither party will use the other's Confidential
Information for purposes other than those necessary to directly further the
purposes of this Agreement. Neither party will disclose to third parties the
other's Confidential Information without prior written consent of the other
party.

c. Information shall not be considered Confidential Information to the extent,
but only to the extent, that the disclosing party can establish that such
information (i) is or becomes generally
<PAGE>   14
Confidential

known or available to the public through no fault of the receiving party; (ii)
was in the receiving party's possession before receipt from the disclosing
party; (iii) is lawfully obtained from a third party who has the right to make
such disclosure; (iv) has been independently developed by one party without
reference to any Confidential Information of the other; or (v) is required to be
disclosed by law provided the receiving party has promptly notified the
disclosing party of such requirement and allowed the disclosing party a
reasonable time to oppose such requirement.

9. ASSIGNMENT. This Agreement and the use of the Covered Applications and
Content provided hereunder are not assignable without the prior written consent
of i2.

10. EXPORT. End User hereby agrees not to knowingly, directly or indirectly,
without prior written consent, if required, of the office of Export
Administration of the US Department of Commerce, Washington D.C. 20230, export
or transmit any of the Covered Applications to any country to which such
transmission is restricted by applicable regulations or statutes.

11. NOTICE OF RESTRICTED RIGHTS FOR U.S. GOVERNMENT SUBLICENSES. Should ASP
grant a sublicense to any entity of the United States Government, the Covered
Application and Documentation shall be considered "commercial computer
software," and the ASP shall place a notice provision, in addition to the
applicable copyright notices, on the Documentation and media label,
substantially similar to the following: "U.S. GOVERNMENT RESTRICTED RIGHTS.
Programs, and Documentation, delivered subject to the FAR 52.227-19. All use,
duplication and disclosure of the Programs and Documentation by the U.S.
Government shall be subject to the applicable i2 license agreement and the
restrictions contained in subsection (c) of FAR 52.227-19, Commercial Computer
Software - Restricted Rights (June 1987). Owner and Licensor is i2 Technologies,
Inc. 11701 Luna Road, Dallas, Texas 75234.

12. USE OF NAME. i2 reserves the right to use the name of End User in marketing
activities and press releases.<PAGE>   1
                                                                   Exhibit 10.36

[i2 LOGO]

                        CONFIDENTIAL TREATMENT REQUESTED

                                                              SERVICES AGREEMENT

                                             Agreement # _______________________
                                                         (to be completed by i2)

This Services Agreement (the "Agreement"), effective as of the later date of
execution by the parties hereto (the "Effective Date"), is entered into by and
between i2 Technologies, Inc., a Delaware corporation with an office at 11701
Luna Road, Dallas, Texas 75234 ("i2") and Neoforma.com, Inc. ("Company"), a
Delaware corporation with a principal place of business at 3061 Zanker Road, San
Jose, California 95134, (collectively i2 and Company shall be referred to as the
"Parties," and individually as a "Party").

1. DEFINITIONS

The following terms when used in this Agreement shall have the following
meanings:

1.1. "COMPANY OWNED MATERIAL" means any programs, systems, data, and materials
owned or developed by, or licensed to, Company prior to the Effective Date of
this Agreement.

1.2. "DELIVERABLES" means any programs, systems, data, and materials set forth
in a Statement of Work and developed by i2, alone or jointly with Company,
pursuant to the performance of Services, but excluding Company Owned Material
and i2 Owned Material.

1.3. "DERIVATIVE WORK" means a work that is based upon the Deliverables or
related documentation, such as a revision, upgrade, improvement, modification,
translation (including compilation or recapitulation by computer), abridgment,
condensation, expansion or any other form in which the Deliverables may be
recast, transformed, or adapted, or that, if prepared without authorization by
the owner of the Deliverables, would constitute an infringement of intellectual
property rights.

1.4. "DEVELOPMENT MATERIAL" means development tools and libraries and other
software, documentation and information to be provided by a Party as necessary
to permit each Party to perform its obligations and responsibilities set forth
in a Statement of Work.

1.5. "i2 OWNED MATERIAL" means any programs, systems, data, or materials owned
or developed by, or licensed to, i2 prior to the Effective Date of this
Agreement.

1.6. "INTELLECTUAL PROPERTY" means any and all intellectual property rights
throughout the world including, but not limited to, rights in respect of or in
connection with: (1) any Confidential Information; (2) all trademarks, service
marks, trade names, designs, logos, slogans and general intangibles of like
nature, together with any goodwill, registrations and applications relating to
the foregoing; (3) issued patents and pending patent applications; (4)
copyrights (including registrations and applications for any of the foregoing);
(5) inventions (whether patentable or not); (6) computer programs, including any
and all software implementations of algorithms, models and methodologies whether
in source code or object code form, all documentation, including user manuals
and training materials, related to any of the foregoing; and (7) any other
technology, know-how, processes, formulae, algorithms, models and methodologies
relating thereto.

1.7 "LICENSED SOFTWARE" has the meaning given to it in the Public Marketplace
License Agreement.

                                                                    CONFIDENTIAL
NEOFORMA SERVICES v122900                                               Page 10)

<PAGE>   2

1.8. "MARKETPLACE(S)" means Internet-based exchange and information marketplaces
for the healthcare market owned by Company andoperated by Company, alone or
jointly with another entity.

1.9. "OBJECT CODE" means software in machine-readable, compiled binary form.

1.10. "PUBLIC MARKETPLACE LICENSE AGREEMENT" means the Public Marketplace
License Agreement between the parties dated on or about the Effective Date, as
such agreement may be amended or replaced between the parties.

1.11. "SERVICES", in respect of a party, means all services to be provided by
such party hereunder, including under any Statement of Work, including
Consulting Services and JDP Services,.

1.12. "STATEMENT OF WORK" means any written terms mutually agreed between the
Parties and executed by each Party for the performance of Services hereunder,
including the following terms and conditions as applicable: (i) the scope of
Services to be performed by each party, (ii) the deliverables to be provided
("Deliverable"); (iii) functional, technical, performance and acceptance
specifications and criteria for each Deliverable, if any ("Specifications"),
(iv) the milestone due dates and delivery schedule for each Deliverable, and
(iv) any applicable fee payment structure, and (v) any allocation of
Intellectual Property rights in each Deliverable.

2. SERVICES

2.1. Subject to the terms and conditions of this Agreement, i2 and Company may
agree on implementation and configuration projects for Licensed Software to be
performed by i2 ("Consulting Services") which will be more fully described in
one or more Statements of Work mutually agreed to by the parties.

2.2. Subject to the terms and conditions of this Agreement, i2 and Company may
enter into joint development project(s) for any new software, or modifications
to Licensed Software, specifically targeted for the healthcare market to be
deployed into a Marketplace ("Joint Development Project" or "JDP") which will be
more fully described in one or more Statements of Work mutually agreed to by the
parties. In each JDP, Company shall have primary responsibility for the
development of the Specification targeted for the healthcare market.

2.3. Each individual Statement of Work shall be executed by both parties and
upon such execution shall be governed by and subject to the terms and conditions
of this Agreement and incorporated into this Agreement. Both parties agree to
perform their respective responsibilities and obligations described in any
Statement of Work according to the schedule set forth therein. Both parties
agree to make available the necessary Development Materials, physical
facilities, computer systems, and other resources in order to fully comply with
the Parties responsibilities and obligations set forth in any Statement of Work.

2.4. Unless otherwise agreed in writing in a Statement of Work, the Parties
shall jointly conduct tests on each Deliverable promptly after delivery to test
whether the Deliverable substantially conforms with the applicable
Specification. If a Deliverable does not substantially conform with the
applicable Specification then the Party responsible under the applicable
Statement of Work for development of the Deliverable shall use all reasonable
efforts to promptly correct such non-conformance at its own cost and expense and
redeliver the corrected Deliverable. The Parties shall then jointly re-test the
rectified Deliverable. If a Deliverable for which a Party is responsible fails
to substantially conform with its applicable Specifications on two (2) or more
rounds of testing then the other Party may terminate the applicable Statement of
Work by written notice to the Party responsible for the non-conforming
Deliverable in which case such Party shall refund any and all fees paid for the
non-conforming Deliverable under that Statement of Work.

                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 20)

<PAGE>   3

2.5. The Parties agree to meet as required, but no less frequently than monthly,
to (i) discuss and agree on new projects to be performed, (ii) review progress
of on-going projects; and (ii) prioritize the project activities of the Parties.

2.6. The Parties shall negotiate, in good faith, to agree on and execute within
twenty-eight (28) days after the Effective Date a plan for implementation and
integration of the Licensed Software into the Marketplaces, including the
Consulting Services to be performed by each Party and associated due dates for
completion of such Consulting Services. When agreed and executed by both
Parties, the implementation plan shall be deemed a Statement of Work and
incorporated into this Agreement.

3. CHANGES IN THE WORK

Company may, at any time, by written notice to i2 request changes in the
Services or Deliverables set forth in a particular Statement of Work. Upon
receipt of such request, i2 shall notify Company of its acceptance or rejection
of the requested change. Company agrees to bear any extra expense and pay for
any additional work required by such change.

4. PROPRIETARY RIGHTS

4.1. All right, title and interest and all Intellectual Property in and to any
Company Owned Material is and shall remain the property of Company. All right,
title and interest and all Intellectual Property in and to any i2 Owned Material
is and shall remain the property of i2.

4.2. Unless otherwise agreed in writing in a Statement of Work, i2 shall have
all right, title and interest and all Intellectual Property in and to any
Consulting Services Deliverable and each Consulting Services Deliverable shall
be subject to the license rights granted by i2 to Company under the Public
Marketplace License Agreement.

4.3. The allocation of Intellectual Property rights in each JDP Deliverable
shall be mutually agreed to by the Parties and set forth in the applicable JDP
Statement of Work including whether and to what extent either Party's rights
with respect to licensing the JDP Deliverable may be limited in any way. If the
Parties fail to designate the Intellectual Property rights in each JDP
Deliverable in any Statement of Work, the Parties acknowledge and agree that i2
shall have all right, title and interest and all Intellectual Property in and to
any JDP Deliverable and i2 shall grant to Company a non-exclusive, perpetual,
irrevocable license to use, copy, display, publish and modify such JDP
Deliverable, including the Development Material to the extent such Development
Material is incorporated into or required for Company to effectuate its rights
in the JDP Deliverable, for the Marketplaces.

4.4. In the event Development Materials are identified in a Statement of Work as
necessary to perform JDP Services, each Party hereby grants solely to the other
Party a non-exclusive, non-transferable license to use and copy the Development
Material but only as may reasonably be required by either Party to perform its
obligations under a JDP Statement of Work.

4.5. i2 in its sole discretion shall determine whether Deliverables are
incorporated into Licensed Software.

4.6. All rights in respect of the Deliverables and Licensed Software not
expressly granted hereby are expressly reserved. The license granted by this
Section 4 is personal to Company for the Marketplace and does not extend to any
other entity or entities, including any entity or entities holding any equity
position in Company.

                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 30)

<PAGE>   4

5. PAYMENT

5.1. CONSULTING SERVICES FEES. Company shall pay i2 the fees as set forth in the
applicable Statement of Work which shall be at the rates set forth in Exhibit 1
for Consulting Services. In addition, Company shall reimburse i2 for all
reasonable travel, living and delivery expenses incurred by i2 in rendering
Consulting Services. Company shall make all payments in US dollars. All payments
shall be due within thirty (30) days after receipt by Company of an invoice or
as otherwise specified within this Agreement. All costs of collection, including
reasonable attorney's and expert's fees and costs of court, shall be paid by
Company.

5.2. JDP RESOURCES. Specific investments and fees by each Party associated with
any JDP Statement of Work shall be mutually agreed upon by the Parties prior to
the commencement of the Joint Development Project and set forth in the
applicable JDP Statement of Work. The fees, if any, to be charged by i2 for a
JDP shall be [*] of i2's list price for Consulting Services set
forth in Exhibit 1.

5.3. TAXES. Fees and all other amounts mentioned in this Agreement do not
include any sales, property, use, value added or ad valorem taxes, or any other
taxes, levies, duties or other charges based upon this Agreement, all of which
shall be paid by Company. In the event i2 is required to pay such taxes, Company
shall reimburse i2. Company shall withhold foreign withholding taxes only as
required by relevant local country tax law. Company shall provide i2 with notice
of withholding of any such tax payment. Company shall not pay for taxes on i2's
net income or for sales and use taxes for which Company has provided a valid tax
exemption certificate within sixty (60) days of the Effective Date.

5.4. EXPORT OF SYSTEM. Company acknowledges and agrees that the Confidential
Information, the System and the other property of i2 and/or i2's suppliers, in
whole and/or in part, may be subject to export controls imposed by the United
States Export Administration Act of 1979, as amended, the regulations
promulgated thereunder, as well as any future U.S. export control legislation
(collectively the "Act") and/or other regulation by agencies of the U.S.
Government or other applicable country(ies), which prohibit export or diversion
of certain products and technology to certain countries (collectively, the
"Export Regulations"). Company will not allow the information and other property
disclosed to it, in whole or in part, to be exported or re-exported, or
otherwise be distributed outside of the United States, in any manner or by any
means, without in each instance complying in full with the Act and any other
Export Regulations, obtaining the prior approval of i2 and, to the extent
required, (a) the prior approval of the appropriate government authorities of
the United States, (b) a validated export license from the Office of Export
Administration within the U.S. Department of Commerce and (c) the prior approval
of and/or license(s) from the appropriate governmental authorities of any and
all other applicable countries. Company will comply with all applicable laws and
regulations of the United States of America and any other applicable country in
performing its duties under this Agreement. Notwithstanding any other provision
of this Agreement to the contrary, i2 may, from time to time, in its sole
reasonable discretion, by providing written notice to Company, restrict Company
from exporting or re-exporting or otherwise distributing any of the information
or other property provided by i2 to specific specified countries. Company will
defend, hold harmless and indemnify i2, i2's suppliers and its and their
officers, directors employees and/or agents, from and against any damages
resulting to such party from a breach by Company under this section to the
extent caused by Company. Refer to www.bxa.doc.gov.

6. LIMITED WARRANTY

i2 represents and warrants that all Services rendered by i2 in connection with
this Agreement shall be provided in accordance with applicable professional
standards and practices, and i2's personnel shall have the requisite skills,
expertise, training and ability to perform the tasks assigned them.

* Confidential treatment requested.
                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 40)

<PAGE>   5

7. REPRESENTATIONS AND WARRANTIES

GENERAL. Each Party hereby represents and warrants to the other that: (i) such
Party has the right, corporate power and authority to enter into this Agreement
and to fully perform all its obligations, including the right to grant all
licenses to the full extent and scope granted by such Party herein; (ii) the
execution, delivery and performance of this Agreement by such Party requires no
action by or in respect of, or filing with, any governmental body, agency,
official or authority; (iii) the execution, delivery and performance of this
Agreement by such Party does not and will not (a) contravene or conflict with
the corporate charter or bylaws of such Party or (b) contravene or conflict with
any provision of any law, regulation, judgment, injunction, order or decree
binding upon such Party or (c) violate any agreement existing between such Party
and any third party; and (iv) it will perform all services hereunder with due
care and skill in a professional manner, using only appropriately skilled and
qualified personnel.

8. CONFIDENTIALITY

8.1. GENERAL DEFINITION. "Confidential Information" shall be deemed to include
all information and materials furnished by either Party which: (a) if in written
format is marked as confidential, or (b) if disclosed verbally is noted as
confidential at time of disclosure, or (c) in the absence of either (a) or (b)
is information which a reasonable person would deem to be non-public information
and confidential. i2's Confidential Information shall include, but not be
limited to, the Deliverables.

8.2. EXCLUSIONS. Notwithstanding paragraph 8.1 hereof, Confidential Information
shall exclude information that the receiving Party can demonstrate: (i) was
independently developed by the receiving Party without any use of the disclosing
Party's Confidential Information or by the receiving Party's employees or other
agents (or independent contractors hired by the receiving Party) who have not
been exposed to the disclosing Party's Confidential Information; (ii) becomes
known to the receiving Party, without restriction, from a source other than the
disclosing Party without breach of this Agreement and that had a right to
disclose it; (iii) was in the public domain at the time it was disclosed or
becomes in the public domain through no act or omission of the receiving Party;
or (iv) was rightfully known to the receiving Party, without restriction, at the
time of disclosure.

8.3. COMPELLED DISCLOSURE. If the Confidential Information of a disclosing Party
must be disclosed by the receiving Party pursuant to the order or requirement of
a court, administrative agency, or other governmental body, the receiving Party
shall (i) provide prompt notice thereof to the disclosing Party and (ii) use
commercially reasonable efforts without the payment of money to obtain a
protective order or otherwise prevent public disclosure of such information.

8.4. CONFIDENTIALITY OBLIGATION. The receiving Party shall treat as confidential
all of the disclosing Party's Confidential Information and shall not use or
disclose or otherwise permit the disclosure of such Confidential Information
except as expressly permitted under this Agreement. Without limiting the
foregoing, the receiving Party shall use at least the same degree of care which
it uses to prevent the disclosure of its own Confidential Information of like
importance, but in no event with less than reasonable care, to prevent the
disclosure of the disclosing Party's Confidential Information.

8.5. CONFIDENTIALITY OF AGREEMENT. Each Party agrees that the terms and
conditions, but not the existence, of this Agreement shall be treated as the
other's Confidential Information and that no reference to the terms and
conditions of this Agreement or to activities pertaining thereto can be made in
any form of public or commercial advertising without the prior written consent
of the other Party; provided, however, that each Party may disclose the terms
and conditions of this Agreement; (i) as required by any court or other
governmental body; (ii) as otherwise required by law; (iii) to legal counsel of
the Parties; (iv) in connection with the requirements of an initial public
offering or securities filing; (v) in confidence, to accountants, banks, and
financing sources and their advisors; (vi) in confidence, in connection with the
enforcement of this Agreement or rights under this Agreement; or (vii) in
confidence, in connection with a merger or acquisition or proposed merger or
acquisition, or the like.
                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 50)

<PAGE>   6

8.6. REMEDIES. Unauthorized use by a Party of the other Party's Confidential
Information will diminish the value of such information. Therefore, if a Party
breaches any of its obligations with respect to confidentiality or use of
Confidential Information hereunder, the other Party shall be entitled to
equitable relief to protect its interest therein, including but not limited to
injunctive relief, as well as money damages.

9. LIMITATION OF LIABILITY

9.1. EXCEPT FOR BREACHES OF SECTION 8 HEREOF AND/OR LIABILITY UNDER SECTION 10,
EACH PARTY'S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT OF
THE FEES PAID BY COMPANY TO i2.

9.2. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, EXCEPT FOR BREACHES OF
SECTION 8 HEREOF AND/OR LIABILITY UNDER SECTION 10, NEITHER PARTY HERETO (NOR
ANY LICENSOR OF THIRD PARTY SOFTWARE) SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, MULTIPLE, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST DATA OR LOST
RECORDS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE CAUSE
OF ACTION UNDER WHICH SUCH DAMAGES ARE SOUGHT, INCLUDING WITHOUT LIMITATION
BREACH OF CONTRACT, NEGLIGENCE OR OTHER TORT.

10. INDEMNITY

10.1. i2 INDEMNIFICATION.

i2 shall indemnify, hold harmless and defend, at its expense, Company from and
against any third party claims alleging that the Deliverables, or use of the
Deliverables, infringes any patent, trademark, trade secret, copyright
(including moral rights) or other Intellectual Property right of a third party.
The indemnity against infringement is solely in connection with the use by
Company of the Deliverables for the Marketplaces as set forth in this Agreement.
The indemnification obligation of this Section 10.1 shall not apply to any claim
arising out of (I) the combination of the Deliverables with other products or
data not claimed to be owned or developed by or on behalf of i2, or approved by
i2 in writing, to the extent that the alleged infringement would have been
avoided absent such combination, (II) any Derivative Work of the Deliverables
prepared by anyone other than i2 or a party acting on i2's behalf, or approved
by i2 in writing, to the extent that alleged infringement would have been
avoided absent such modification, (III) use of the Deliverables in breach of the
instructions in the Deliverables documentation, or (V) use of other than a
current release of the Deliverables if such infringement would have been avoided
by use of a current release that has been made available to Company.

If a third party's claims substantially interfere with Company's use of the
Deliverables or if i2 believes that a third party claim may substantially
interfere with Company's use of the Deliverables, i2, at its sole discretion,
may (a) replace the Deliverables, without additional charge, with a functionally
equivalent and non-infringing product; (b) modify the Deliverables to be
functionally equivalent and avoid the infringement; (c) obtain a license for
Company to continue use of the Deliverables and pay any additional fee required
for such license: or (d) if none of the foregoing alternatives are commercially
reasonable, i2 may terminate the license for the infringing Deliverable and
refund the service fees paid for those infringing Deliverables. This Section 10
shall constitute i2's entire liability and Company's exclusive remedy for a
claim of infringement.

10.2. COMPANY INDEMNIFICATION. Company shall hold harmless and defend, at its
expense, i2 from and against any third party claims alleging (i) that any JDP
Deliverable delivered solely by Company to i2 hereunder, or use of such JDP
Deliverables, infringes any patent, trademark, trade secret, copyright
(including moral rights) or other Intellectual Property right of a third party,
(ii) use of the JDP Deliverables

                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 60)

<PAGE>   7

delivered solely by Company in a manner other than as authorized by this
Agreement, or (iii) arising out of or in connection with the business operations
and services offered by Company to the extent that the third party claim is not
directly related to the failure of the JDP Deliverables delivered solely by
Company to operate substantially in accordance with the Specifications.

The indemnity against infringement is solely in connection with the use as set
forth in this Agreement by i2 of the JDP Deliverables delivered solely by
Company to i2 hereunder. The indemnification obligation of this Section 10.2
shall not apply to any claim arising out of (I) the combination of such JDP
Deliverables with other products or data not claimed to be owned or developed by
or on behalf of Company, or approved by Company in writing, to the extent that
the alleged infringement would have been avoided absent such combination, (II)
any Derivative Work of such JDP Deliverables prepared by anyone other than
Company or a party acting on Company's behalf, or approved by Company in
writing, to the extent that alleged infringement would have been avoided absent
such modification, (III) use of such JDP Deliverables in breach of the
instructions in the JDP Deliverables documentation, or (V) use of other than a
current release of such JDP Deliverables if such infringement would have been
avoided by use of a current release that has been made available to i2.

If a third party's claims substantially interfere with i2's use of the JDP
Deliverables delivered solely by Company to i2 hereunder or if Company believes
that a third party claim may substantially interfere with i2's use of the JDP
Deliverables, Company, at its sole discretion, may (a) replace such JDP
Deliverables, without additional charge, with a functionally equivalent and
non-infringing product; (b) modify such JDP Deliverables to be functionally
equivalent and avoid the infringement; (c) obtain a license for i2 to continue
use of such JDP Deliverables and pay any additional fee required for such
license: or (d) if none of the foregoing alternatives are commercially
reasonable, Company may terminate the license or revoke the assignment of the
infringing JDP Deliverable and refund the service fees paid for those infringing
JDP Deliverables. This Section 10 shall constitute Company 's entire liability
and i2's exclusive remedy for a claim of infringement.

10.3. NOTICE OF INDEMNIFICATION. A Party seeking indemnification pursuant to
this Section 10 (an "Indemnified Party") from or against the assertion of any
claim by a third person (a "Third Person Assertion") shall give prompt notice to
the Party from whom indemnification is sought (the "Indemnifying Party");
provided, however, that failure to give prompt notice shall not relieve the
Indemnifying Party of any liability hereunder (except to the extent the
Indemnifying Party has suffered actual material prejudice by such failure).

10.4. ASSUMPTION OF DEFENSE. Within ten (10) business days of receipt of notice
from the Indemnified Party pursuant to Section 10.3 hereof, the Indemnifying
Party shall have the right exercisable by written notice to the Indemnified
Party, to assume the defense of a Third Person Assertion. If the Indemnifying
Party assumes such defense, the Indemnifying Party may select counsel, which
shall be reasonably acceptable to the Indemnified Party.

10.5. FAILURE TO DEFEND. If the Indemnifying Party (a) does not assume the
defense of any Third Person Assertion in accordance with Section 10.4 hereof; or
(b) having so assumed such defense, unreasonably fails to defend against such
Third Person Assertion, then, upon ten (10) days' written notice to the
Indemnifying Party, the Indemnified Party may assume the defense of such Third
Person Assertion. In such event, the Indemnified Party shall be entitled under
this Section 10 as part of its damages to indemnification for the costs of such
defense.

10.6. CONFLICTS OF INTEREST. If the Indemnifying Party has been advised by the
written opinion of counsel to the Indemnified Party that the use of the same
counsel to represent both the Indemnified Party and the Indemnifying Party would
present a conflict of interest, then the Indemnified Party may select its own
counsel to represent the Indemnified Party in the defense of the matter and the
costs of such defense shall be borne by the Indemnifying Party. The Indemnifying
Party shall be entitled to continue to handle its own representation in such
matter through its own counsel.

                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 70)

<PAGE>   8

10.7. SETTLEMENT. The Party controlling the defense of a Third Person Assertion
shall have the right to consent to the entry of judgment with respect to, or
otherwise settle, such Third Person Assertion.

10.8. PARTICIPATION. The Indemnifying Party and the Indemnified Party shall
cooperate, in the defense or prosecution of any Third Person Assertion. The
Indemnified Party shall have the right to participate, at its own expense, in
the defense or settlement of any Third Person Assertion.

10.9. EXCLUSIVE REMEDY. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS
AGREEMENT, EXCEPT FOR A CLAIM UNDER SECTION 8 HEREOF, THE FOREGOING STATES EACH
PARTY'S ENTIRE LIABILITY, AND EACH OTHER PARTY'S EXCLUSIVE REMEDY FOR
INDEMNIFICATION OBLIGATIONS UNDER THIS AGREEMENT.

11. TERM AND TERMINATION

11.1. TERM. This Agreement shall take effect on the Effective Date and shall
continue in full force and effect until terminated earlier in accordance with
the terms of this Agreement. Upon the termination or expiration of this
Agreement, both Parties agree to promptly cease using all Confidential
Information of the other Party and such Confidential Information shall be
immediately destroyed or returned to the other Party.

11.2. TERMINATION. This Agreement shall automatically terminate on termination
or expiration of the Public Marketplace License Agreement. Should a Party
("Defaulting Party") materially breach its obligations under this Agreement, the
other Party may notify the Defaulting Party of such breach and give the
Defaulting Party no less than thirty (30) days prior written notice in which to
correct the breach. Should the Defaulting Party not correct the breach within
that time then the other Party shall, in its sole discretion, have the right (in
addition to all other rights at law and in equity) to terminate this Agreement
and the license granted to Company hereunder by sending written notice of such
termination to the Defaulting Party and such termination shall be effective upon
the receipt of the termination notice. Termination of this Agreement for breach
by the Defaulting Party shall not relieve the Defaulting Party of any obligation
incurred hereunder prior to the date of termination.

This Agreement may be immediately terminated by a Party if (i) the other Party,
through merger, acquisition, consolidation, other reorganization, becomes a
controlling entity of, is controlled by, or in common control with, a Competitor
of the first Party, (ii) any dissolution or liquidation proceedings of the other
Party are initiated, (iii) the other Party ceases its business operations, or
(iv) any bankruptcy, insolvency, or similar proceedings be instituted by or
against the other Party, or if the other Party should make a general assignment
for the benefit of creditors.

11.3. SURVIVAL OF CERTAIN TERMS. The following provisions of this Agreement
shall survive any expiration or termination hereof: 4, 6, 7, 8, 9, 10 (but only
with respect to events occurring prior to such expiration or termination), 11
and 12.

12. MISCELLANEOUS PROVISIONS

12.1. ENTIRE AGREEMENT. This Agreement, including Exhibits 1 and any and all
Statements of Work attached hereto and made a part hereof, may be modified or
amended only by a written instrument signed by duly authorized representatives
of both Company and i2. The pre-printed terms and conditions of any purchase
order, invoice or other document issued by a Party in connection with this
Agreement which are in addition to or inconsistent with the terms and conditions
of this Agreement shall not be binding on the other Party and shall not be
deemed to modify this Agreement. No term or provision contained herein shall be
deemed waived and no breach excused unless such waiver or consent shall be in
writing and signed by the waiving Party.
                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 80)

<PAGE>   9

12.2. GOVERNING LAW AND JURISDICTION. THIS AGREEMENT WILL BE GOVERNED BY AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK, IRRESPECTIVE OF
ITS CHOICE OF LAW PRINCIPLES.

12.3. NO LIENS. Company shall not impose or incur, and shall not permit the
imposition or placement of, any liens, security interests or other encumbrances
on, with respect to, or relating to the System.

12.4. BINDING UPON SUCCESSORS AND ASSIGNS. Neither Party shall assign or
delegate this Agreement or any right or obligation hereunder, by operation of
law or otherwise, without the prior written consent of the other Party, and any
purported assignment or delegation shall be void and without force or effect.
Notwithstanding the foregoing: (i) i2 may assign the receivables under this
Agreement and (ii) a Party may assign this Agreement in connection with a change
of control of that Party to an entity that is not a Competitor of the other
Party; provided that (a) any permitted successor to the assigning Party shall be
bound by each and every obligation and restriction to which the assigning Party
is bound hereunder and (b) the assigning Party shall provide the other Party
with prompt notice of the relevant assignment of this Agreement. For purposes of
this paragraph, "change of control" shall mean the direct or indirect
acquisition of either (I) the majority of the assigning Party's voting stock or
(II) all or substantially all of the assets of the assigning Party to which this
Agreement relates in a single transaction or a series of related transactions.

12.5. SEVERABILITY. If any provision of this Agreement is found to be invalid or
unenforceable, such provision shall be severed from the Agreement and the
remainder of this Agreement shall be interpreted so as best to reasonably effect
the intent of the parties.

12.6. AMENDMENT AND WAIVERS. Any terms or provisions of this Agreement may be
amended, and the observance of any term of this Agreement may be waived, only by
a writing signed by a duly authorized representative of the Party to be bound.
The failure of either Party to enforce, at any time, any of the provisions of
this Agreement or the failure to require, at any time, performance by the other
Party of any of the provisions of this Agreement, shall in no way be construed
to be a present or future waiver of such provisions, nor shall it in any way
affect the ability of either Party to enforce each and every such provision
thereafter. The express waiver by either Party of any provision, condition or
requirement of this Agreement shall not constitute a waiver of any future
obligation to comply with such provision, condition or requirement.

12.7. NOTICES. Any notice, demand, or request with respect to this Agreement
shall be in writing and shall be effective only if it is delivered by hand or
overnight courier or mailed, certified or registered mail, postage prepaid,
return receipt requested, addressed to the appropriate Party as set forth below.
Such communications shall be effective when they are received by the addressee;
but if sent by certified or registered mail in the manner set forth above, they
shall be effective not later than three (3) days after being deposited in the
mail. Any Party may change its address for such communications by giving notice
to the other Party in conformity with this paragraph.

To i2:
i2 Technologies, Inc.
Attn: Corporate Counsel
11701 Luna Road
Dallas, Texas 75234

To Company:
Neoforma.com, Inc.
Attn: Corporate Counsel
3061 Zanker Road
San Jose, California  95134

12.8. REMEDIES NON-EXCLUSIVE. Except as otherwise expressly provided, any remedy
provided for in this Agreement is deemed cumulative with, and not exclusive of,
any other remedy provided for in this Agreement or otherwise available at law or
in equity. The exercise by a Party of any remedy shall not preclude the exercise
by such Party of any other remedy.

                                                                    CONFIDENTIAL
Neoforma Services v122900                                               Page 90)

<PAGE>   10

12.9. INDEPENDENT CONTRACTORS. The parties are independent contractors. Nothing
contained herein or done pursuant to this Agreement shall constitute either
Party the agent of the other Party for any purpose or in any sense whatsoever,
or constitute the parties as partners or joint ventures.

12.10. TITLES AND SUBTITLES. The titles and subtitles used in this Agreement are
used for convenience only and are not to be considered in construing or
interpreting this Agreement.

12.11. COUNTERPARTS. This Agreement may be executed in counterparts or duplicate
originals, both of which shall be regarded as one and the same instrument, and
which shall be the official and governing version in the interpretation of this
Agreement.

THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT AND UNDERSTANDING WITH RESPECT
TO THE SUBJECT MATTER HERETO, BETWEEN COMPANY AND i2 WITH RESPECT TO THE
SERVICES TO BE FURNISHED HEREIN. THIS AGREEMENT SUPERSEDES ALL PRIOR
COMMUNICATIONS BETWEEN THE PARTIES.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date of
the last signature below.

NEOFORMA.COM, INC.                          i2 TECHNOLOGIES, INC.

By: _____________________________           By: _____________________________
         (Authorized Signature)                 (Authorized Signature)

Printed Name:_____________________          Printed Name: ____________________

Title: ____________________________         Title: ___________________________

Date: ____________________________          Date: ___________________________

                                                                    CONFIDENTIAL
Neoforma Services v122900                                              Page 100)

<PAGE>   11

SERVICES AGREEMENT
EXHIBIT 1 - CONSULTING SERVICE RATES

Company Name:     NEOFORMA.COM, INC.
                  3061 ZANKER ROAD
                  SAN JOSE, CALIFORNIA  95134

ATTACHED TO AND MADE PART OF THE SERVICES AGREEMENT BETWEEN i2 AND COMPANY.

Consulting Service rates:
<TABLE>
<S>                                                                                          <C>
  SIA Analysts                                                                                [*] p/wk
  Director, Engagement Manager, Company Service Unit Manager                                  [*] p/h
  Program Manager                                                                             [*] p/h
  Sr. Solutions Architect, Sr. Modeling Specialist, Sr. Integration Specialist                [*] p/h
  Solutions Architect, Modeling Specialist, Integration Specialist                            [*] p/h
  Project Leader                                                                              [*] p/h
  Senior Consultant                                                                           [*] p/h
  Consultant                                                                                  [*] p/h
</TABLE>

These Consulting Service rates are [*] during the [*], but in any renewal term
shall be i2's then-current standard rates.

All Service rates do not include travel, living, or other incidental expenses.
These expenses shall be reimbursed by Company. All Services are provided on a
time and material basis and are charged portal to portal. Sales tax and import
fees to be borne by Company.

i2 will use commercially reasonable efforts to utilize local resources in San
Jose, California.

During the term of this Agreement and any renewal term, Company shall receive a
[*] discount off the above prices for Consulting Services.

* Confidential treatment requested.
                                                                    CONFIDENTIAL
Neoforma Services v122900                                              Page 110)

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