Document:

<PAGE>

                                                                EXHIBIT 4.3

                             [FORM OF FACE OF NOTE]

         UNLESS THIS NOTE IS PRESENTED BY AN AUTHORIZED REPRESENTATIVE OF THE
DEPOSITORY TRUST COMPANY, A NEW YORK CORPORATION ("DTC"), TO THE COMPANY OR ITS
AGENT FOR REGISTRATION OF TRANSFER, EXCHANGE OR PAYMENT AND ANY NOTE ISSUED IS
REGISTERED IN THE NAME OF CEDE & CO. OR IN SUCH OTHER NAME AS IS REQUESTED BY AN
AUTHORIZED REPRESENTATIVE OF DTC (AND ANY PAYMENT IS MADE TO CEDE & CO. OR TO
SUCH OTHER ENTITY AS IS REQUESTED BY AN AUTHORIZED REPRESENTATIVE OF DTC), ANY
TRANSFER, PLEDGE OR OTHER USE HEREOF FOR VALUE OR OTHERWISE BY OR TO ANY PERSON
IS WRONGFUL INASMUCH AS THE REGISTERED OWNER HEREOF, CEDE & CO., HAS AN INTEREST
HEREIN.

         EXCEPT AS OTHERWISE PROVIDED IN SECTION 305 OF THE INDENTURE, THIS
SECURITY MAY BE TRANSFERRED, IN WHOLE BUT NOT IN PART, ONLY TO ANOTHER NOMINEE
OF THE DEPOSITARY OR TO A SUCCESSOR DEPOSITARY OR TO A NOMINEE OF SUCH SUCCESSOR
DEPOSITARY.

                      HEALTHCARE REALTY TRUST INCORPORATED

                           5.125% SENIOR NOTE DUE 2014

No. [_________]                                                         [Date]
$[____________]                                               CUSIP  421946AF1

         FOR VALUE RECEIVED, the undersigned, HEALTHCARE REALTY TRUST
INCORPORATED (herein called the "Company"), a corporation organized and existing
under the laws of the State of Maryland, hereby promises to pay to
[________________], or registered assigns, the principal sum of
[________________] DOLLARS on _______, 20___, with interest (computed on the
basis of a 360-day year of twelve 30-day months) at the rate of 5.125% per annum
(a) on the unpaid balance thereof from the date hereof, or from the most recent
Interest Payment Date to which interest has been paid or duly provided for,
payable semiannually on the first day of April and October in each year,
commencing with the first such date succeeding the date hereof, until the
principal hereof shall have become due and payable, and (b) to the extent
permitted by law on any overdue payment (including any overdue prepayment) of
principal, any overdue payment of interest and any overdue payment of any
Make-Whole Amount (as defined herein), payable semiannually as aforesaid. The
interest so payable, and punctually paid or duly provided for, on any Interest
Payment Date will, as provided in the Indenture referred to below, be paid to
the Person in whose name this Note is registered at the close of business on
March 15 or September 15 (whether or not a Business Day), as the case may be,
preceding such Interest Payment Date.

         Payments of principal of, interest on and any Make-Whole Amount with
respect to this Note are to be made in lawful money of the United States of
America at the principal office of Wachovia Bank, National Association in
Charlotte, North Carolina or at such other

<PAGE>

place as the Company shall have designated by written notice to the holder of
this Note as provided in the Indenture referred to below.

         This Note is one of a series of 5.125% Senior Notes due 2014 (herein
called the "Notes") issued pursuant to the Second Supplemental Indenture, dated
as of March 30, 2004, and the related Indenture dated as of May 15, 2001 (as
from time to time supplemented or amended, the "Indenture"), between the Company
and Wachovia Bank, National Association, as Trustee, and is entitled to the
benefits thereof.

         This Note is a registered Note and, as provided in the Indenture, upon
surrender of this Note for registration of transfer, duly endorsed, or
accompanied by a written instrument of transfer duly executed, by the registered
holder hereof or such holder's attorney duly authorized in writing, a new Note
for a like principal amount will be issued to, and registered in the name of,
the transferee. Prior to due presentment for registration of transfer, the
Company may treat the person in whose name this Note is registered as the owner
hereof for the purpose of receiving payment and for all other purposes, and the
Company will not be affected by any notice to the contrary.

         The Company will make required prepayments of principal on the dates
and in the amounts specified in the Second Supplemental Indenture. This Note may
be redeemed at the option of the Company, in whole at any time or from time to
time in part, at a redemption price equal to the sum of (i) the principal amount
of this Note plus accrued interest thereon to the redemption date and (ii) the
Make-Whole Amount, if any, with respect to this Note on the terms specified in
the Second Supplemental Indenture, but not otherwise.

         If an Event of Default, as defined in the Indenture, occurs and is
continuing, the principal of this Note may be declared or otherwise become due
and payable in the manner, at the price (including any applicable Make-Whole
Amount) and with the effect provided in the Indenture.

         This Note shall be construed and enforced in accordance with, and the
rights of the parties shall be governed by, the law of the State of New York
excluding choice-of-law principles of the law of such State that would require
the application of the laws of a jurisdiction other than such State.

         This Note shall not be valid or become obligatory for any purpose until
the certificate of authentication hereon shall have been executed by the Trustee
under the Indenture referred to herein.

                                       2
<PAGE>

         IN WITNESS WHEREOF, Healthcare Realty Trust Incorporated has caused
this instrument to be duly executed.

         Dated:

                                            HEALTHCARE REALTY TRUST INCORPORATED

                                            By
                                               -------------------------------
                                               Name:
                                               Title:

                                            ATTEST:

                                            By:
                                               -------------------------------
                                               Rita Hicks Todd, Secretary

CERTIFICATE OF AUTHENTICATION

This is one of the Securities of the series designated therein referred to in
the within-mentioned Indenture.

WACHOVIA BANK, NATIONAL ASSOCIATION, as Trustee

By:
   ------------------------------------
         Authorized Signatory

                                       3
<PAGE>

                            [FORM OF REVERSE OF NOTE]

                           5.125% SENIOR NOTE DUE 2014

         This Note is one of a duly authorized issue of securities of the
Company designated as the 5.125% Senior Notes due 2014, issued and to be issued
in one or more series under the Indenture between the Company and Wachovia Bank,
National Association, a national banking association organized under the laws of
the United States of America, as Trustee (herein called the "Trustee," which
term includes any successor trustee under the Indenture with respect to the
series of which this Note is a part), to which the Indenture and all indentures
supplemental thereto reference is hereby made for a statement of the respective
rights, limitations of rights, duties and immunities thereunder of the Company,
the Trustee and the Holders of the Notes and of the terms upon which the Notes
are, and are to be, authenticated and delivered. This Note is one of the series
designated on the first page hereof, initially limited in aggregate principal
amount to $300,000,000.

         As used herein:

         "Make-Whole Amount" means, in connection with any optional redemption
or accelerated payment of any Note, the excess, if any, of (i) the aggregate
present value as of the date of such redemption or accelerated payment of each
dollar of principal being redeemed or paid and the amount of interest (exclusive
of interest accrued to the date of redemption or accelerated payment) that would
have been payable in respect of each such dollar if such redemption or
accelerated payment had not been made, determined by discounting, on a
semi-annual basis, such principal and interest at the Reinvestment Rate
(determined on the third Business Day preceding the date such notice of
redemption is given or declaration of acceleration is made) from the respective
dates on which such principal and interest would have been payable if such
redemption or accelerated payment had not been made, over (ii) the aggregate
principal amount of the Notes being redeemed or paid.

         "Reinvestment Rate" means 0.25% plus the arithmetic mean of the yields
under the heading "Week Ending" published in the most recent Statistical Release
under the caption "Treasury Constant Maturities" for the maturity (rounded to
the nearest month) corresponding to the remaining life to maturity, as of the
payment date of the principal being redeemed or paid. If no maturity exactly
corresponds to such maturity, yields for the two published maturities most
closely corresponding to such maturity shall be calculated pursuant to the
immediately preceding sentence and the Reinvestment Rate shall be interpolated
or extrapolated from such yields on a straight-line basis, rounding in each of
such relevant periods to the nearest month. For purposes of calculating the
Reinvestment Rate, the most recent Statistical Release published prior to the
date of determination of the Make-Whole Amount shall be used.

         "Statistical Release" means that statistical release designated
"H.15(519)" or any successor publication that is published weekly by the Federal
Reserve System and that establishes yields on actively traded United States
government securities adjusted to constant maturities or, if such statistical
release is not published at the time of any

                                       4
<PAGE>

determination under the Indenture, then such other reasonably comparable index
that shall be designated by the Company.

         The covenants set forth in Article Four of the Second Supplemental
Indenture and Article Ten of the Indenture shall be fully applicable to this
Note.

         The Indenture contains provisions for defeasance at any time of (a) the
entire indebtedness of the Company on this Note and (b) certain restrictive
covenants and the related defaults and Events of Default applicable to the
Company, in each case, upon compliance by the Company with certain conditions
set forth in the Indenture, which provisions apply to this Note.

         If any Event of Default with respect to Notes of this series shall
occur and be continuing, the principal of, accrued interest and the Make-Whole
Amount, if any, on, the Notes of this series may be declared due and payable in
the manner and with the effect provided in the Indenture.

         As provided in and subject to the provisions of the Indenture, the
Holder of this Note shall not have the right to institute any proceeding with
respect to the Indenture or for the appointment of a receiver or trustee or for
any other remedy thereunder, unless such Holder shall have previously given the
Trustee written notice of a continuing Event of Default with respect to the
Notes of this series, the Holders of not less than 25% in principal amount of
the Notes of this series at the time Outstanding shall have made written request
to the Trustee to institute proceedings in respect of such Event of Default in
its own name as Trustee, offered the Trustee reasonable indemnity, and the
Trustee shall not have received from the Holders of not less than a majority in
principal amount of Notes of this series at the time Outstanding a direction
inconsistent with such request, and the Trustee shall have failed to institute
any such proceeding for 60 days after receipt of such notice, request and offer
of indemnity. The foregoing shall not apply to any suit instituted by the Holder
of this Note for the enforcement of any payment of principal hereof (and
Make-Whole Amount, if any) or any interest thereon on or after the respective
due dates expressed herein.

         The Indenture permits, with certain exceptions as therein provided, the
amendment thereof and the modification of the rights and obligations of the
Company and the rights of the Holders of the Securities of each series to be
effected under the Indenture at any time by the Company and the Trustee with the
consent of the Holders of not less than a majority in principal amount of the
Securities of each series at the time Outstanding affected thereby. The
Indenture also contains provisions permitting the Holders of specified
percentages in principal amount of the Securities of each series at the time
Outstanding, on behalf of the Holders of all Securities of such series, to waive
compliance by the Company with certain provisions of the Indenture and certain
past defaults under the Indenture and their consequences. Any such consent or
waiver by the Holder of this Note shall be conclusive and binding upon such
Holder and upon all future Holders of this Note and of any Security issued upon
the registration of transfer hereof or in exchange hereof or in lieu hereof,
whether or not notation of such consent or waiver is made upon this Note.

                                       5
<PAGE>

         No reference herein to the Indenture and no provision of this Note or
of the Indenture shall alter or impair the obligation of the Company, which is
absolute and unconditional, to pay the principal of, Make-Whole Amount, if any,
on, and interest on this Note at the times, place and rate, and in the coin or
currency, herein prescribed.

         As provided in the Indenture and subject to certain limitations therein
set forth, the transfer of this Note is registrable in the Security Register,
upon surrender of this Note for registration of transfer at the office or agency
of the Company in any Place of Payment where the principal of, Make-Whole
Amount, if any, on, and interest on this Note are payable, duly endorsed by, or
accompanied by a written instrument of transfer in form satisfactory to the
Company and the Security Registrar duly executed by the Holder hereof or his
attorney duly authorized in writing, and thereupon one or more new Notes of this
series, of authorized denominations and for the same aggregate principal amount,
will be issued to the designated transferee or transferees.

         The Notes of this series are issuable only in registered form without
coupons in denominations of $1,000 and any integral multiple thereof. As
provided in the Indenture and subject to certain limitations therein set forth,
Notes of this series are exchangeable for a like aggregate principal amount of
Notes of this series and of like tenor of a different authorized denomination,
as requested by the Holder surrendering the same.

         No service charge shall be made for any such registration of transfer
or exchange, but the Company may require payment of a sum sufficient to cover
any tax or other governmental charge payable in connection therewith.

         Prior to due presentment of this Note for registration of transfer, the
Company, the Trustee and any agent of the Company or the Trustee may treat the
Person in whose name this Note is registered as the owner hereof for all
purposes, whether or not this Note be overdue, and neither the Company, the
Trustee nor any such agent shall be affected by notice to the contrary.

         All terms used in this Note not defined herein which are defined in the
Indenture shall have the meanings assigned to them in the Indenture.

         Pursuant to a recommendation promulgated by the Committee on Uniform
Security Identification Procedures, the Company has caused "CUSIP" numbers to be
printed on the Notes of this series as a convenience to the Holders of such
Notes. No representation is made as to the correctness or accuracy of such CUSIP
numbers as printed on the Notes, and reliance may be placed only on the other
identification numbers printed hereon.

                     [REMAINDER OF PAGE INTENTIONALLY BLANK]

                                       6
<PAGE>

                                  ABBREVIATIONS

         The following abbreviations, when used in the inscription on the face
of this instrument, shall be construed as though they were written out in full
according to applicable laws or regulations:

TEN COM  -   as tenants in common
TEN ENT  -   as tenants by the entireties
JT TEN   -   as joint tenants with right of survivorship and not as tenants in
             common

 UNIF GIFT MIN ACT - __________________________ Custodian ______________________
                            (Cust)                               (Minor)

 Under Uniform Gifts to Minor Act ___________________________
                                         (State)

         Additional abbreviations may also be used though not in the above list

                                       7

<PAGE>

                                 ASSIGNMENT FORM

         To assign this Note, fill in the form below:

         FOR VALUE RECEIVED, the undersigned hereby sell(s), assign(s) and
transfer(s) unto

--------------------------------------------------------------------------------
     [Please insert Social Security or other Identifying number of Assignee]

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
     [Please print or type name and address including zip code, of Assignee]

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

the within Note and all rights thereunder, hereby irrevocably constituting and
appointing such person attorney to transfer such Note on the books of the
Company, with full power of substitution in the premises.

NOTICE:   The signature to this assignment must correspond with the name as
          written upon the face of the within Note in every particular
          without alteration or enlargement or any change whatsoever.

       Your Signature:
                      ----------------------------------------------------------
                      (Sign exactly as your name appears on the other side of
                       this Note)

Date:
     ---------------

Signature Guarantee:
                    ------------------------------------------------------------

<PAGE>

                       [TO BE ATTACHED TO GLOBAL NOTES]

                                   SCHEDULE A

                          SCHEDULE OF PRINCIPAL AMOUNT

         The initial principal amount of this Global Note shall be $300,000,000.
The following increases or decreases in the principal amount of this Global Note
have been made:

<TABLE>
<CAPTION>

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   AMOUNT OF         AMOUNT OF                         SIGNATURE OF     DATE OF
 DECREASE IN        INCREASE IN                         AUTHORIZED     EXCHANGE
  PRINCIPAL          PRINCIPAL          PRINCIPAL       TRUSTEE OR     FOLLOWING
AMOUNT OF THIS     AMOUNT OF THIS     AMOUNT OF THIS       NOTES     SUCH DECREASE
  GLOBAL NOTE       GLOBAL NOTE        GLOBAL NOTE       CUSTODIAN    OR INCREASE
--------------    ---------------     --------------   -----------   -------------
<S>               <C>                 <C>              <C>           <C>
--------------------------------------------------------------------------------

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</TABLE>Ex-10.15

 

Exhibit 10.15

THIS AGREEMENT IS SUBJECT TO ARBITRATION PURSUANT TO THE RULES OF THE AMERICAN
ARBITRATION ASSOCIATION

	 	 	 
	RESELLER/OEM AGREEMENT	 	

1.     Parties. This Agreement is made between INTEGRATED BUSINESS SYSTEMS and
SERVICES, INC., a South Carolina corporation, and Reseller subscribed below, to
be effective as of the Effective Date.

2.     Background. Reseller provides products and related services to its
customers, both directly and through other third parties. IBSS sells the
Designated Products to third parties, both directly and through its authorized
resellers and OEM customers. Reseller desires to market, sell and distribute
the Designated Products individually and/or as part of a bundle with one or
more of Reseller’s products and/or services to its customers in the Target
Industry Group. IBSS desires to appoint Reseller as an authorized IBSS
Reseller of the Designated Products subject to and in accordance with the terms
of this Agreement.

3.     Definitions. For purposes of this Agreement the following definitions shall
apply:

A Person is an “Affiliate” of a second Person if, directly or indirectly
(whether through a chain of ownership or otherwise), (i) the first Person owns
or controls a majority of the equity or voting interests in the second Person,
(ii) the second Person owns or controls a majority of the equity or voting
interests in the first Person, or (iii) a majority of the equity or voting
interests in both the first Person and the second Person are owned or
controlled, directly or indirectly, by the same Person(s).

“Agreement” means this Reseller/OEM Agreement, all amendments, extensions and
renewals hereof, and including any and all Appendices, Exhibits, and/or
Schedules attached hereto by the mutual agreement of the Parties from time to
time during the Term. The terms of any such Appendices, Exhibits and Schedules
are by this reference incorporated into and made a part of this Agreement.

“Base Price” means, as to each Designated Product, the purchase price to
Reseller for such IBSS Hardware and/or IBSS Software, or, as applicable, the
hourly rate for such IBSS Service as set forth in Schedule A.

“Control Change” means a change in the ownership of fifty percent or more of
the equity or voting interests in Reseller from such ownership existing as of
the Effective Date.

“Customer” means any third party end-user of one or more of the Designated
Products contemplated to be provided by IBSS pursuant to the provisions of this
Agreement.

“Customer License” means an IBSS Software license granted by IBSS to a Customer
pursuant to a Customer License Agreement authorizing the Customer to use the
IBSS Software for the Customer’s own internal business operations and not for
resale by the Customer.

Integrated Business Systems and Services, Inc.

Reseller/OEM Agreement

Page 1

 

 

“Customer License Agreement” means the standard form agreement promulgated by
IBSS from time to time for licensing IBSS Software to Customers under a
Customer License.

“Designated Products” means only the specific IBSS Software, IBSS Hardware
and/or IBSS Services, as applicable, set forth on Schedule B, and no others.

“Documentation” means any text, data or graphic material in any form
describing, explaining or otherwise related to the design, operation,
capabilities or functionality of any IBSS Software.

“Effective Date” means the date set forth in this Agreement immediately above
the Parties’ signatures on the signature page of this Agreement.

“Exclusive Product Group” means the product group, if any, within the
Designated Products, which Exclusive Product Group is identified as such in
Schedule D.

“Hardware” means computer-related tangible personal property such as computers,
monitors, terminals, storage devices, connectivity devices, printers, radio
frequency devices, etc.

"IBSS” means Integrated Business Systems and Services, Inc., a South Carolina
corporation, and its successors and permitted assigns.

“IBSS Hardware” means any Hardware item made available from time to time by or
through IBSS for sale or lease to end-users as a discrete product.

“IBSS Reseller” means any Person authorized by IBSS to purchase (i) IBSS
Software or IBSS Hardware for resale to third party end-users (whether or not
under an IBSS trademark, trade name or service mark), and/or (ii) IBSS Services
for resale to third parties.

“IBSS Service(s)” means any service(s) made available from time to time by or
through IBSS for sale to third parties on an hourly or other negotiated basis
pursuant to a duly executed Service Agreement.

“IBSS Software” means an assemblage of Software elements and the related
Documentation made available by IBSS from time to time for license to end-users
as a discrete product.

“National Account” means any Customer that (i) has purchased or leased, or
hereafter purchases or leases, one or more items of IBSS Software or IBSS
Hardware for internal use or for use as part of a group or volume purchase,
(ii) has engaged or hereafter engages, one or more IBSS Services, and (iii) is
designated from time to time in a notice to Reseller as a “National Account”.

“OEM Price” means, as to each Designated Product, the purchase price to
Reseller for inclusion and license of IBSS Software in an original equipment
manufacturer (“OEM”) product/application of Reseller or, as applicable, the
hourly rate to Reseller for any service included in such Designated Product,
all as may be set forth in further schedules signed by both parties and
incorporated into this Agreement by the mutual consent of the Parties.

“Party” or “Parties” means either or both IBSS or Reseller, as the context
implies.

Integrated Business Systems and Services, Inc.

Reseller/OEM Agreement

Page 2

 

 

“Person” means any natural person or private or governmental entity.

“Project” means any project (discrete, ongoing and/or perpetual, such as, for
example, an ongoing collaboration between IBSS and Reseller with respect to a
specific “product family”) that is described in Exhibit A as such exhibit may
be amended by the mutual agreement of the Parties from time to time during the
Term.

“Project Price” means, as to each Designated Product sold by Reseller in
connection with Reseller’s performance hereunder with respect to a Project, if
any, identified on Exhibit A, the special fee, price or rate, if any, that is
set forth on Exhibit A (or any Appendix thereto) for one or more of the
Designated Products in connection with such Project. To the extent a Project
Price is not set forth on Exhibit A (or any Appendix thereto), for a Designated
Product, the Base Price shall apply with respect to such Designated Product.

“Renewal Term” means any period beyond the initial Term in which this Agreement
remains in effect by operation of the renewal provisions of Section 5.

“Reseller” means the Party or Parties subscribed below under the designation
“Reseller” and more particularly described in Schedule C, including Reseller’s
heirs and assigns (if an individual) and Reseller’s successors and permitted
assigns (if an entity).

“Reseller Appointment” means Reseller’s appointment as an IBSS Reseller under
this Agreement.

“Service Agreement” means the standard form agreement promulgated by IBSS
from time to time for providing IBSS Services to Reseller, Customers or other
third parties.

“Software” means any set of instructions designed for execution by a
computer to perform a task or accomplish a purpose.

“Specifications” means the functionality and performance capabilities of an
item of IBSS Software reflected in the most current user manual, if any,
published by IBSS for the applicable version and release of such item of IBSS
Software.

“Target Industry Group” means any industry group set forth in Schedule D, but
no others.

“Term” means the initial term and each Renewal Term, collectively, of
Reseller’s Appointment under this Agreement.

“Territory” means the geographical region or regions set forth on Schedule D.

“Trademarks” means those trademarks and service marks of IBSS designated or
otherwise utilized by IBSS from time to time as associated with the IBSS
Software, IBSS Hardware and/or IBSS Services, as applicable.

4.     Appointments and Grants.

Integrated Business Systems and Services, Inc.

Reseller/OEM Agreement

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	 	 	(a) By IBSS. IBSS hereby appoints Reseller during the Term as a
non-exclusive authorized IBSS Reseller of the Designated Products in the
Territory, subject to and in accordance with the terms and conditions of
this Agreement;

	 	 	(i) provided, however, that the Designated Products may be marketed,
sold and distributed by Reseller only in the Territory and only to
existing or potential third party customers of Reseller in the
Target Industry Groups, and
	 
	 	 	(ii) provided further that during such period within the Term that
Reseller satisfies the performance and other conditions required of
Reseller and described in Schedule D under the caption “Exclusive
Appointment,” Reseller shall be the exclusive IBSS Reseller of the
Exclusive Product Group in the Territory.

	 	 	(b) By Reseller. Reseller hereby grants to IBSS during the Term the
non-exclusive right to market and resell Reseller’s products and services,
if any, listed on Schedule E, on a case-by-case basis, and upon such terms
and at such prices as the Parties hereto shall mutually agree.

5.     Term and Termination.

	 	 	(a) Initial Term. The initial Term of Reseller’s Appointment shall
commence as of the Effective Date and, unless otherwise earlier terminated
hereunder, continue to the first anniversary of the Effective Date.
	 
	 	 	(b) Renewals. The Term shall automatically renew for successive Renewal
Terms as set forth in Schedule F for the period or periods set forth
therein.
	 
	 	 	(c) Termination by Either Party. Either Party may terminate this
Agreement:

	 	 	(i) Upon a material breach by the other Party of any of the
terms and conditions of this Agreement, provided the Party in breach
is notified in writing by the other Party of the breach and such
breach is not cured or a satisfactory resolution agreed upon in
writing within thirty (30) days after such notice, excluding a
breach by Reseller of its obligations under Sections 16 and 17 of
this Agreement, as to which the cure period shall be three (3)
business days, and excluding a breach of Section 26 of this
Agreement, as to which there is no cure period.
	 
	 	 	(ii) In the event a Party makes a general assignment for the
benefit of creditors or files a voluntary petition in bankruptcy or
petitions for reorganization or arrangement under the bankruptcy
laws, or if a petition in bankruptcy is filed against a Party, or if
a receiver or trustee is appointed for all or any part of the
property and assets of a Party, and such action is not withdrawn
within thirty (30) days, the other Party may terminate this
Agreement immediately by written notice to the first Party.

	 	 	(d) Automatic Termination. Reseller’s Appointment shall terminate
immediately upon the occurrence of a Control Change; provided, however,
that IBSS may in its sole

Integrated Business Systems and Services, Inc.

Reseller/OEM Agreement

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	 	 	discretion elect to waive the operation of automatic termination by
providing notice of such waiver to Reseller.
	 
	 	 	(e) Maintenance Following Termination. In the event Reseller’s
Appointment is terminated hereunder, IBSS agrees that it will provide its
standard maintenance with respect to all IBSS Software comprising the
Designated Products sold by Reseller in connection with a Customer License
pursuant to this Agreement if any Customer then holding such Customer
License so elects in accordance with IBSS’ standard maintenance agreements
for such IBSS Software.
	 
	 	 	(f) Other Rights and Duties Following Termination. In respect of the
period from and after termination of Reseller’s Appointment, Reseller
shall have no further rights as an IBSS Reseller. Following termination
of Reseller’s Appointment, all other rights and duties of the Parties
under this Agreement shall remain in full force and effect. Without
limiting the generality of the foregoing, but by way of example, from and
after the date of termination of Reseller’s Appointment (i) Reseller shall
no longer have the right to acquire, and IBSS shall no longer have the
obligation to provide, Designated Products for sale to Customers, and (ii)
Reseller’s duties in respect of confidential and/or proprietary
information of IBSS shall continue indefinitely.
	 
	 	 	(g) No Waivers. The termination of Reseller’s Appointment shall not
constitute a waiver by either Party of any other rights or remedies which
it may have in respect of the other Party at the date of such termination,
nor shall it constitute a termination of any other contractual arrangement
between the Parties.

6.     Reseller Representations and Warranties. Reseller represents and warrants
to IBSS each of the following as of the Effective Date:

	 	 	(a) Accuracy of Schedule. Each item of information set forth in Schedule C
is true, accurate and complete.
	 
	 	 	(b) Due Incorporation. If Reseller is an entity, it is duly incorporated,
organized, chartered, or otherwise formed, as applicable, and is validly
existing and in good standing, under the laws of its state of
incorporation, organization, charter or formation, as applicable, as set
forth in Schedule C.
	 
	 	 	(c) Authorization. Reseller has the requisite power to enter into this
Agreement and to carry out its obligations hereunder. This Agreement has
been duly authorized, executed and delivered by Reseller and constitutes a
valid and binding agreement of Reseller enforceable in accordance with its
terms, except to the extent that its enforceability may be limited by
applicable bankruptcy, insolvency, reorganization or other laws affecting
the enforcement of creditors’ rights generally or by general equitable
principles.
	 
	 	 	(d) Authority; Clear Title. Reseller has the full right, power and
authority to enter into and perform this Agreement and to grant to and vest
in IBSS all of the rights of IBSS set forth in or otherwise contemplated by
this Agreement.

Integrated Business Systems and Services, Inc.

Reseller/OEM Agreement

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	 	 	(e) No Infringement. Reseller has not negligently or intentionally
interfered with, infringed upon, misappropriated, or otherwise come into
conflict with any proprietary or intellectual property rights of third
parties.

	 	 	(f) Requisite Skills. Reseller has the requisite skills and resources to
fully and timely perform its obligations under this Agreement.

Reseller acknowledges and agrees that, in appointing Reseller as an IBSS
Reseller, IBSS is relying upon the existing and continued accuracy and
completeness of the foregoing representations and warranties on the Effective
Date and during the Term.

7.     Reseller Obligations. During the Term, Reseller shall perform and/or
observe each and every one of the following obligations at its sole cost and
expense:

	 	 	(a) Reseller shall not buy, sell, lease, license or deal in IBSS Software,
IBSS Hardware or IBSS Services other than the Designated Products.
	 
	 	 	(b) Reseller shall not sell, lease, license, market or distribute any of
the Designated Products to any Person(s) other than members of the Target
Industry Group.
	 
	 	 	(c) Reseller shall not sell, lease, license, market or distribute any of
the Designated Products to any other IBSS Reseller or National Account, and
Reseller shall undertake appropriate action to prevent any Customer from
undertaking any sale, lease, license, marketing or distribution of any of
the Designated Products to any other third party, without prior notice to,
and coordination with, IBSS.
	 
	 	 	(d) Reseller shall provide to IBSS within three (3) business days of its
execution a complete copy of any agreement, arrangement, contract or other
document that sets forth the relationship and respective rights and
obligations between Reseller and any Customer in connection with any
Designated Product.
	 
	 	 	(e) Reseller shall maintain at all times a complete and accurate list of
its Customers who are users of one or more of the Designated Products (the
“Master Customer List”). The Master Customer List shall include (at a
mininum) the following information: (i) the Customer’s name, (ii) the name
and version number of each item of IBSS Software, if any, included in such
Designated Product used by the Customer, (iii) the Customer address at
which each such Designated Product is installed, used or engaged, (iv) the
number of authorized users, if applicable, for each item of IBSS Software,
if any, included in such Designated Product, (v) the type and serial number
of each server on which each item of IBSS Software, if any, included in
such Designated Product was originally installed, and (vi) the operating
system used by the Customer in connection with each such Designated
Product. A current copy of the Master Customer List shall be provided to
IBSS within five (5) days following any request by IBSS for such list from
time to time during the Term.
	 
	 	 	(f) Reseller shall at all times provide to each Customer who acquires a
Customer License first class and commercially reasonable installation,
maintenance, support, and repair services for the term of Reseller’s
contract with such Customer.

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	 	 	(g) Reseller shall use its good faith best efforts to sell to existing and
potential Customers using any IBSS Software licensed pursuant to this
Agreement the IBSS maintenance and support agreement associated with such
IBSS Software. Reseller shall have the sole responsibility at Reseller’s
cost for providing the Tier One Level of support to Customers (where the
term “Tier One Level” shall mean that level of Reseller customer support
related to and reasonably necessary for the specific installation
associated with a Customer License granted to a designated Customer). Tier
Two and Tier Three levels of customer support that involve basic product
support issues may be referred by Reseller to IBSS for resolution to be
provided on terms and at prices as shall be agreed upon between IBSS and
Reseller from time to time hereunder.
	 
	 	 	(h) Reseller shall undertake its reseller activities hereunder in a manner
that will not reflect unfavorably upon the Designated Products or upon
IBSS, and Reseller shall refrain from engaging in any illegal, unfair or
deceptive trade practices or unethical business conduct or practices in
connection with its performance contemplated by this Agreement.
	 
	 	 	(i) Reseller shall hold itself out as an independent contractor in respect
of IBSS and not as an agent, representative, partner or employee of IBSS;
provided, however, that Reseller may prominently display on all of its
advertising, signage, stationery, employee business cards and similar
marketing materials that it is an “Authorized Independent IBSS Reseller.”
	 
	 	 	(j) Reseller shall continuously monitor the performance of Reseller’s
employees and agents to ensure that such personnel are acting consistently
with Reseller’s obligations under this Agreement.
	 
	 	 	(k) Reseller shall at all times comply with the requirements of this
Agreement and all provisions of applicable law which may prescribe the
duties and responsibilities or proscribe the activities or conduct of
Reseller under this Agreement. Reseller shall not sell, lease or otherwise
distribute any Designated Product except in strict compliance with all
applicable laws and regulations of all relevant jurisdictions, including
without limitation all export and re-export rules, regulations,
restrictions and controls applicable to any Designated Product.
	 
	 	 	(l)Reseller shall maintain at its sole cost and expense accurate and
complete books and records which reflect whether Reseller is in compliance
at all times with its obligations under this Agreement. Reseller shall
permit IBSS (or its agents) with five (5) days advance notice to conduct
reviews and audits of such books and records as necessary for IBSS to
evaluate Reseller’s compliance with its obligations under this Agreement.
	 
	 	 	(m) At the request of IBSS from time to time, Reseller shall cause its
chief executive officer (or other representative of Reseller acceptable to
IBSS) to certify to IBSS in writing that Reseller is in full compliance
with its obligations under this Agreement, including the continued accuracy
at such time of Reseller’s representations and warranties set forth in this
Agreement.

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8.     IBSS Representations and Warranties. IBSS represents and warrants each of
the following as of the Effective Date:

	 	 	(a) Due Incorporation. IBSS is a corporation duly incorporated, validly
existing and in good standing under the laws of the state of South
Carolina.
	 
	 	 	(b) Authorization. IBSS has the requisite power to enter into this
Agreement and to carry out its obligations hereunder. This Agreement has
been duly authorized, executed and delivered by IBSS and constitutes a
valid and binding agreement of IBSS enforceable in accordance with its
terms, except to the extent that its enforceability may be limited by
applicable bankruptcy, insolvency, reorganization or other laws affecting
the enforcement of creditors’ rights generally or by general equitable
principles.
	 
	 	 	(c) Authority; Clear Title. IBSS has the full right, power and authority to
enter into and perform this Agreement and to grant to and vest in Reseller
all of the rights granted by IBSS to Reseller herein. IBSS is the owner or
authorized licensee of the intellectual property rights relating to the
IBSS Software.
	 
	 	 	(d) No Infringement. The license by IBSS of the IBSS Software hereunder
has not negligently or intentionally interfered with, infringed upon,
misappropriated, or otherwise come into conflict with any intellectual
property rights of third parties.

IBSS acknowledges and agrees that, in appointing Reseller as a reseller,
Reseller is relying upon the existing and continued accuracy and completeness
of the foregoing representations and warranties on the Effective Date and
during the Term.

9.     IBSS Obligations. During the Term, IBSS shall perform and/or observe each
and every one of the following obligations:

	 	 	(a) At its sole cost and expense, IBSS shall provide Reseller with adequate
copies of any IBSS Software comprising the Designated Products for
demonstration purposes and IBSS’ current promotional documentation and
materials.
	 
	 	 	(b) At its sole cost and expense, IBSS shall provide Reseller with full and
accurate information regarding enhancements and new releases of any IBSS
Software comprising the Designated Products.
	 
	 	 	(c) IBSS shall act in good faith at all times to Reseller and provide such
assistance and co-operation as Reseller reasonably requests, in each case
to be performed at the rate or rates set forth for IBSS Services on
Schedule A, or if applicable in connection with any specific Project, the
rate or rates set forth for IBSS Services on Exhibit A (or any Appendix
thereto) including, but not limited to (i) technical support with respect
to the implementation of any IBSS Software comprising a Designated Product,
(ii) basic training for Reseller to understand, sell and install any or all
of the IBSS Software and/or IBSS Hardware comprising a Designated Product,
and (iii) such other services as may be agreed upon between the Parties
hereto.

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10.     Marketing. IBSS shall provide to Reseller relevant marketing information,
technical specifications, and update descriptions, as applicable, related to
the Designated Products so that Reseller can, on a periodic basis and as new
changes or additions occur, include such information in its marketing and
promotional materials distributed to its sales force and its existing or
potential Customers. The cost of the production and distribution of such
materials by Reseller shall be the sole responsibility of Reseller. Reseller
may prepare, at its discretion and expense, its own promotional materials
relating to IBSS Software, IBSS Hardware and/or IBSS Services, and upon the
prior written approval of such promotional materials by IBSS (which approval
shall not be unreasonably withheld), distribute the same to Reseller’s sales
force and Customers at Reseller’s sole cost and expense.

11.     Conditions of Sale and Acceptance. During the Term, IBSS shall sell to
Reseller for resale to Customers pursuant to a Customer License Agreement or a
Hardware sales agreement, as applicable, and subject to and in accordance with
this Agreement, any IBSS Software and/or IBSS Hardware ordered by Reseller in a
commercially acceptable form from time to time which Designated Product order is
accepted by IBSS in accordance with the current standards as promulgated by the
Uniform Commercial Code. An order of any Designated Product, including IBSS
Services, shall be deemed to be accepted by IBSS upon the earlier to occur of
(a) the date of written notice of acceptance of the order given by IBSS to
Reseller, or (b) the date of dispatch by IBSS of shipment of the IBSS Software
or IBSS Hardware comprising the Designated Product ordered, or (c) the date of
commencement by IBSS of the IBSS Services comprising the Designated Product
ordered. Reseller acknowledges and agrees that no term, condition or provision
contained in any such purchase order or order form shall in any way modify,
supplement or vary any provision of this Agreement, and that all orders by, and
sales to, Reseller shall be governed solely by this Agreement unless agreed to
in writing between Reseller and IBSS.

12.     Reserved Rights of IBSS. Notwithstanding any provisions of this
Agreement to the contrary, IBSS may, in its sole discretion, without prior
notice to Reseller, modify the form, features, functionality or other
characteristics of any Designated Product, or suspend or discontinue the sale
or distribution of any Customer License; provided, however, that in any such
event, IBSS will honor any then-existing approved and outstanding Customer
orders.

13.     Nature of Software Sales. Notwithstanding any other provision of this
Agreement or any other document whatsoever, the sale of any IBSS Software by
IBSS to Reseller, and the resale of such IBSS Software to a Customer pursuant
to this Agreement is the sale of only a Customer License with respect to such
IBSS Software, and in no event shall IBSS be deemed to have sold, assigned, or
otherwise transferred any other right, title or interest in the IBSS Software to
Reseller, to a Customer, or to any other Person.

14.     Prices. Except for any Project Price that may be set forth in Exhibit A
(or any Appendix thereto) with respect to a specific Project, or except as
otherwise expressly agreed to by both Parties in writing, each Designated
Product sold to Reseller during the Term shall be sold to Reseller at its Base
Price or OEM Price, as applicable. IBSS may increase or decrease the Project
Price(s), Base Price(s) and/or OEM Price(s), as applicable, by written notice
to Reseller, and such new pricing shall apply to all of Reseller’s orders
received by IBSS after the effective date set forth in such written notice
(which effective date shall not be earlier than sixty (60) days after the date
such notice is given). IBSS reserves the right to sell any

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Designated Product to any other Person at a price less than that at which IBSS
sells such Designated Product to Reseller. Except as otherwise expressly
agreed by IBSS in writing, all prices for IBSS Software and IBSS Hardware are
F.O.B. point of shipment.

15.     Taxes. All sales, use or other taxes or governmental fees or levies in
connection with the sale of any Designated Product to Reseller or to
Customer(s) (other than taxes based upon IBSS’ income) shall be the sole
responsibility of Reseller. If advanced by IBSS, Reseller shall reimburse such
taxes immediately upon demand of IBSS. If a certificate of exemption or
similar document or proceeding is required in order to exempt the transaction
from any tax liability, Reseller shall obtain such certificate, document,
and/or initiate such proceeding at Reseller’s sole cost and expense.

16.     Payment Terms. Except as otherwise provided herein, Reseller shall pay
IBSS the balance due in respect of any Reseller order within thirty (30) days
from the date of invoice. Any credit extended to Reseller by IBSS is solely in
IBSS’ discretion, and allowance of credit or the terms thereof may be
terminated or modified by IBSS prospectively at any time in its sole
discretion, with or without prior notice to Reseller. Except as otherwise
determined by IBSS, payments by Reseller will be applied first against
outstanding late charges and interest and then against outstanding invoices in
chronological order (i.e., oldest invoice first).

17.     Royalties. In respect of each sale of a Designated Product by Reseller,
IBSS shall be entitled to receive a royalty equal to fifty percent (50%) of the
amount, if any, by which the gross proceeds of such sale, less any commission
paid by Reseller to any intermediary that is not an Affiliate of Reseller,
exceeds twice the Base Price, Project Price, and/or OEM Price, as applicable,
of such Designated Product. The royalty in respect of any such sale shall be
due and payable to IBSS by Reseller thirty (30) days after Reseller or the
Customer takes possession of or otherwise receives the Designated Product,
unless other terms are mutually agreed to by the Parties hereto in writing.

18.     Delinquencies. In the event of a delinquency in the payment when due of
any amount owing IBSS under this Agreement, so long as such delinquency remains
outstanding in whole or in part, interest on the delinquent amount shall accrue
at the annual rate of twenty-two percent (22.0%) (or, if less, the highest rate
permitted by applicable law). All accrued delinquency interest as well as the
delinquent amount shall be due and payable on demand, and in the absence of
demand, on the first day of each calendar month. The accrual and collection of
delinquency interest shall not constitute a cure of the continuing breach of
this Agreement constituted by such delinquency, nor a waiver of any other right
or remedy in respect of such breach available to IBSS under this Agreement, at
law, or in equity.

19.     Shipping, Delivery and Other Costs. All shipping, other transportation
charges, or any out-of-pocket costs or expenses related to any Designated
Product shall be the sole responsibility of Reseller. If advanced by IBSS,
such charges shall be due and payable at the time of delivery of the product or
service, whether or not IBSS invoices Reseller for such charges. In the
absence of specific instructions from Reseller, IBSS will select the carrier
for IBSS Software and IBSS Hardware, but shall not thereby assume any liability
in connection with shipment, nor shall the carrier be construed to be the agent
of IBSS. Notwithstanding any Reseller order acceptance, IBSS shall not be
obligated to ship any goods or products to

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Reseller so long as Reseller is in breach of any of its obligations to IBSS,
whether arising hereunder or otherwise.

20.     Title and Risk of Loss. Title to any IBSS Hardware sold to Reseller and
all risk of loss related to any IBSS Software or IBSS Hardware sold to Reseller
passes to Reseller upon the delivery of the IBSS Software or IBSS Hardware, as
applicable, (a) to a carrier, (b) to Reseller, or (c) to a Customer, whichever
occurs first.

21.     Order Cancellations and Returns. Any Reseller order may be cancelled by
Reseller at any time prior to acceptance by IBSS by written notice of
cancellation to IBSS. Upon and after acceptance by IBSS of any Reseller order,
the applicable sale shall be deemed final, and such Reseller order may be
cancelled by Reseller only with the prior written consent of IBSS, which
consent shall not be unreasonably withheld. IBSS reserves the right to charge
a reasonable restocking fee as a condition of permitting the return for credit
of any IBSS Software or IBSS Hardware already shipped pursuant to a Reseller
order duly cancelled in accordance with this Agreement.

22.     Reporting. Within ten (10) days after the end of each calendar month,
Reseller shall provide IBSS with (a) a report detailing by Customer and by
Designated Product the gross revenues generated (whether received or
receivable) during such calendar month in respect of all Designated Products,
and (b) true copies of each Customer License Agreement executed by a Customer
and delivered to Reseller during such calendar month.

23.     Audit. Reseller shall maintain complete and accurate accounting records,
in accordance with sound accounting practices, as to all revenues generated
(whether received or receivable) in respect of Designated Products. Such
records shall be retained for a period of at least five (5) years after the
year to which they pertain. IBSS shall have the right, at its own expense, to
audit, inspect and copy all such records at any time during normal business
hours upon request.

24.     Limited License. IBSS hereby grants to Reseller a nonexclusive right to
the use of the IBSS Software included in any Designated Product to the extent
(and only to the extent) necessary to properly demonstrate and market such IBSS
Software to Customers (or potential Customers) in the Target Industry Group.
Upon termination of Reseller Appointment, this limited license shall
immediately terminate except to the extent expressly provided in clause (b)
below, and Reseller shall:

	 	 	(a) Promptly cease the marketing, licensing or distribution of all IBSS
Software to any existing or potential Customer;
	 
	 	 	(b) Promptly cease use of all IBSS Software except as is required for
providing maintenance to an existing Customer that is (i) a licensee in good
standing under a Customer License, and (ii) an existing end-user maintenance
Customer;
	 
	 	 	(c) Promptly return or destroy all copies of all IBSS Software and all
Documentation; provided, however, Reseller may retain one (1) copy of each
IBSS Software product solely for purposes of supporting Customers referred
to in clause (b) above; and

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	 	 	(d) Certify in writing to IBSS within thirty (30) days after termination of
Reseller Appointment that Reseller has fulfilled its obligations under this
Section.

25.     Trademarks and Related Matters. During the Term, IBSS hereby authorizes
Reseller to use the Trademarks subject to and in accordance with each of the
following:

	 	 	(a) Reseller may refer to itself as an “Authorized Independent IBSS
Reseller” of (and only of) the Designated Products in Reseller’s marketing
and promotional materials circulated to the Target Industry Group.
	 
	 	 	(b) Reseller shall use the Trademarks solely in connection with the
marketing and promotion of the Designated Products to Customers and
potential Customers in the Target Industry Group and for no other purpose
whatsoever.
	 
	 	 	(c) Reseller shall refrain from using any Trademark in, or as a part of,
Reseller’s name or tradename.
	 
	 	 	(d) Reseller shall provide to IBSS for prior review and written approval by
IBSS all promotional, advertising and other materials using or displaying
the Trademarks or any trademark, service mark or trade name of IBSS, or of
third parties used in connection with IBSS Software or IBSS Hardware, as
applicable, or referring to Reseller as an “Authorized Independent IBSS
Reseller”, unless such materials and activity are within written guidelines
promulgated by IBSS, from time to time. Reseller agrees to change or
correct, at Reseller’s expense, any such material and to refrain from any
activity which IBSS, in its sole judgment, determines to be inaccurate,
misleading, objectionable, or a misuse of the Trademarks. Such approval
shall not be unreasonably withheld, and IBSS will endeavor in good faith to
communicate its approval or denial of any such request within two weeks
following its receipt of such request.
	 
	 	 	(e) All rights to use the Trademarks shall terminate at the expiration of
the Term or the earlier termination of this Agreement. Upon such
termination, Reseller shall immediately cease all use of the Trademarks and
shall destroy any and all written or graphic material in Reseller’s
possession or control bearing any Trademark.
	 
	 	 	(f) Reseller recognizes IBSS’ ownership and title to the Trademarks and the
goodwill associated therewith, and Reseller agrees that any goodwill which
accrues because of Reseller’s use of the Trademarks shall vest in and
become the property of IBSS. Reseller further agrees not to contest or
take any action to contest the Trademarks or any other trademark,
servicemark or trade name of IBSS, or to sue, employ or attempt to register
any trademark, service mark or trade name which is confusingly similar to
the Trademarks or any other trademark, service mark or trade names of IBSS.

26.     Confidentiality and Proprietary Rights. Except as otherwise provided in
this Section or in any currently existing nondisclosure or confidentiality
agreement between the Parties, information exchanged between the Parties shall
not be considered confidential unless both Parties otherwise agree in writing.
Reseller and IBSS shall keep confidential all terms, conditions or other
provisions of this Agreement. IBSS Software direction, content, good-will,
technical issues and market approach shall always be considered confidential
unless

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otherwise agreed to in writing by the Parties hereto. Reseller acknowledges
and agrees as follows:

	 	 	(a) Reseller acknowledges and agrees that Reseller is not authorized to
sell, lease, license, assign or otherwise transfer to any existing or
potential Customer or other Person any right, title or interest in or to
any IBSS Software except that during the Term, Reseller is authorized to
sell Customer Licenses with respect to IBSS Software that comprises any
Designated Product, subject to and in accordance with the other terms and
conditions of this Agreement.
	 
	 	 	(b) IBSS shall possess and retain title in and to each item of intellectual
property (including without limitation patent, copyright, trademark,
service mark, and similar rights) embodied in (i) all software code and
documentation, (ii) all manuals or user information, (iii) the design and
format of the input and output screens, graphical user interface, and
printable forms, reports and other hard copy output incorporated in or
generated by the IBSS Software, and (iv) all additions, enhancements,
revisions, updates or other modifications to the IBSS Software or any part
thereof, regardless of any fee or charge paid by Reseller to IBSS in
respect of the IBSS Software or the design, creation or use thereof. IBSS’
rights in and to its intellectual property shall not be limited, diminished
or circumscribed in any way because of any fee or charge paid or payable to
IBSS by Reseller pursuant to this Agreement or otherwise.
	 
	 	 	(c) Reseller shall not cause or permit removal or alteration in any way of
any notice, legend or symbol denoting any copyright, trademark, patent or
other proprietary right or interest of the intellectual property owner
appearing on any input or output screen or hard copy output incorporated in
or generated by the IBSS Software, or any documentation, manuals,
brochures, or other written or printed materials of any kind related to the
IBSS Software.
	 
	 	 	(d) Each item of intellectual property embodied in any IBSS Software
constitutes valuable proprietary information and trade secrets of IBSS.
Reseller shall not disclose (nor permit any Reseller employee, independent
contractor, agent, or other person under its authority or control, to
disclose) to any Person, or allow any Person access to, any such
proprietary information or trade secrets in whole or in part; provided,
however, use of the IBSS Software in accordance with the terms and
conditions of this Agreement shall be permitted by employees of Reseller in
the ordinary course and scope of their employment by Reseller.
	 
	 	 	(e) Reseller shall not cause or permit any IBSS Software to be reverse
engineered, decompiled, or disassembled in whole or in part. Reseller
shall not cause or permit the programs, documentation, or other information
related to any IBSS Software to be copied or reproduced in any form or
medium, in whole or in part. Reseller shall take such actions to preserve
and protect IBSS’ proprietary rights and interest of confidentiality in and
with respect to the IBSS Software that are, at a minimum, commensurate with
those actions taken by Reseller to preserve and protect its most valuable
trade secrets or other proprietary or confidential information.

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	 	 	(f) Reseller’s confidentiality obligations hereunder do not apply to any
information which (i) was lawfully and rightfully in Reseller’s possession
at the time of disclosure and was not acquired directly or indirectly from
IBSS, (ii) was lawfully and rightfully acquired by Reseller from others who
acquired it by proper means and had no confidentiality obligation to IBSS
with respect to same, or (iii) is now, or hereafter becomes, through no
fault of Reseller, part of the public domain by publication or otherwise.
	 
	 	 	(g) Reseller has no right to use any IBSS Software or any part thereof
except as specifically granted under the limited license referred to in
Section 24 of this Agreement.
	 
	 	 	(h) Neither Party shall infringe upon or otherwise make use of any
trademark, service mark, trade name, or similar right or interest of the
other Party.

27.     Warranty of Software Non-infringement. IBSS warrants that, at the time of
delivery, the IBSS Software delivered shall not infringe the patent rights or
copyrights of any other Person. This warranty shall not apply to any
infringement resulting from alteration or modification of the IBSS Software by
any Person other than IBSS.

28.     Warranty Disclaimer. Except as provided in Section 27 above, ALL IBSS
SOFTWARE, ALL IBSS HARDWARE, AND ALL IBSS SERVICES PROVIDED BY IBSS HEREUNDER
(AND ANY PRODUCTS RESULTING THEREFROM) ARE PROVIDED “AS IS” WITHOUT WARRANTY OF
ANY KIND, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, IBSS EXPRESSLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, DATA INTEGRITY, ABSENCE OF ANOMALIES OR
NONCONFORMITIES, ERROR-FREE OPERATION, OR UNINTERRUPTED SERVICE WITH RESPECT TO
ANY SUCH SOFTWARE, HARDWARE OR SERVICES (OR ANY SUCH PRODUCTS). IBSS’ SOLE
RESPONSIBILITY AND LIABILITY IN RESPECT OF ANY DEFECT, DEFICIENCY, FAILURE, OR
OTHER PROBLEM IN CONNECTION WITH ANY SUCH SOFTWARE, HARDWARE OR SERVICES (OR
ANY SUCH PRODUCTS) SHALL BE TO PROVIDE THE REMEDIES IN RESPECT OF
NONCONFORMITIES DESCRIBED IN SECTION 29 OF THIS AGREEMENT.

29.     Limitation of Remedies. Notwithstanding any other provisions of this
Agreement, Reseller’s exclusive remedy in respect of or related (directly or
indirectly) in any way to any Designated Product (including without limitation
the design, use, suitability, performance, features, characteristics or other
aspects thereof, whether or not covered by any warranty) shall be for IBSS, at
its option, to:

	 	 	(a) repair or correct any Defect within a reasonable time;
	 
	 	 	(b) replace any Designated Product exhibiting a Defect with another copy
of the same product which does not have the Defect;
	 
	 	 	(c) replace the Designated Product in question with a different software
product whose functionality is substantially the same as the Designated
Product being replaced; or

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	 	 	(d) refund to Reseller all charges in respect of the Designated Product
previously paid by Reseller to IBSS.

For purposes of this Agreement, the term “Defect” shall mean, as to any
Designated Product, a recurring and verifiable material adverse deviation from
the Specifications where, and only where: (i) the Designated Product has been
installed and operated in accordance with all standards and requirements
reflected in such Specifications; and (ii) the alleged Defect is reproducible
in an IBSS test environment.

30.     Limitation of Damages. If, notwithstanding the provisions of this
Agreement to the contrary, a court of competent jurisdiction determines that
Reseller is entitled to damages in respect of any claim by Reseller arising
under this Agreement, the total amount of such damages shall be limited as
follows: (a) if such damages are in respect of the performance or
nonperformance of any IBSS Software or IBSS Hardware, the amount of such
damages shall not exceed the aggregate amount of all charges in respect of such
IBSS Software or IBSS Hardware, as applicable, that (prior to the date as of
which the damages are determined) were paid by Reseller to IBSS; or (b) if such
damages are in respect of any other breach of this Agreement by IBSS (other
than a breach of the warranty of non-infringement set forth in Section 27), the
amount of such damages shall not exceed the aggregate amount of all charges
which, prior to the date as of which such damages are determined, were paid by
Reseller to IBSS in respect of this Agreement.

IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL IBSS HAVE ANY LIABILITY FOR
INDIRECT DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, LOST PROFITS,
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, PUNITIVE DAMAGES, EXEMPLARY
DAMAGES, OR OTHER SPECIAL DAMAGES OF ANY KIND, WHETHER ARISING IN CONTRACT OR
TORT, OR IN LAW OR EQUITY, AND WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES
HAS BEEN DISCLOSED TO IBSS IN ADVANCE OR COULD HAVE BEEN REASONABLY FORESEEN BY
IBSS, OR FOR ANY CLAIM OR DAMAGE ASSERTED BY ANY THIRD PARTY.

31.     Relationship of Parties. The Parties agree that Reseller is acting solely
as an independent contractor under this Agreement, and that the relationship
established by this Agreement between IBSS and Reseller is solely that of
vendor and vendee. Nothing in this Agreement shall be construed to make either
Party a partner, joint venturer or employee of the other Party. IBSS assumes
no liability or responsibility for obligations of Reseller in respect of any
other Person. Nothing in this Agreement shall be construed to make IBSS
responsible for complying with any disclosure, reporting or other requirement
of Reseller’s business or operations. Nothing contained in this Agreement shall
be construed to make Reseller an agent of IBSS for any purpose, and Reseller
shall have no right, power or authority to bind IBSS to the fulfillment of any
contract or obligation whatsoever, express or implied. Neither Party shall
have any right whatsoever to incur any obligations or liabilities on behalf of
or binding upon the other Party. All rights and powers not expressly granted
to Reseller are expressly reserved to IBSS.

32.     Indemnification of IBSS. Reseller agrees to indemnify, defend and hold
harmless IBSS and its Affiliates, and their respective shareholders, directors,
officers, employees, agents and other representatives, from and against any
claims, damage, loss, cost, expense,

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demands (including the costs, expenses and reasonable attorneys’ fees on
account thereof) or other liability which arises out of, or is related to,
directly or indirectly, any of the following:

	 	 	(a) Any claim (other than a claim to which the warranty of
non-infringement under Section 27 applies) by any Person (other than
Reseller) involving or related to the development, performance,
functionality, characteristics or use by Reseller of any IBSS Software or
IBSS Hardware comprising the Designated Products (regardless of any flaw
or defect of any kind in the IBSS Software or IBSS Hardware, and
regardless of any wrongful act or omission or other fault attributable to
any of the above named indemnities),
	 
	 	 	(b) Any breach of any of Reseller’s obligations under this Agreement.
	 
	 	 	(c) Any alleged representation, warranty, action or statement made by
Reseller that directly communicates or implies that Reseller is acting
for, or on behalf of, IBSS.
	 
	 	 	(d) Any alleged representation, warranty, statement and/or covenant made
by Reseller to any Person regarding any IBSS Software, IBSS Hardware or
IBSS Service unless IBSS approves in writing such representation,
warranty, statement and/or covenant.
	 
	 	 	(e) Any alleged changes to any IBSS Software or IBSS Hardware, directly
or indirectly, by Reseller not having the prior written approval of IBSS.

33.     Indemnification of Reseller. IBSS agrees to indemnify, defend and hold
harmless Reseller and its Affiliates, and their respective shareholders,
directors, officers, employees, agents and other representatives, from and
against any claims, damage, loss, cost, expense, demands (including the costs,
expenses and reasonable attorneys’ fees on account thereof) or other liability
which arises out of, or is related to, directly or indirectly, any of the
following:

	 	 	(a) Any claim suffered or incurred by Reseller in connection with any
infringement claim made by a third party, provided however that Reseller
permits IBSS to defend, compromise or settle such claim of infringement as
IBSS in its sole discretion may determine, and provides IBSS all available
information, assistance and authority to enable IBSS to do so, and further
provided any such claim of infringement does not depend upon the use of
any IBSS Software in conjunction with software not developed or licensed
by IBSS or other products not licensed or developed by IBSS or upon a use
of the IBSS Software in an unusual or unintended manner.
	 
	 	 	(b) Any breach of any of IBSS’ obligations under this Agreement.

34.     Best Endeavors to Settle Disputes. In the event of any dispute, claim,
question or difference relating to this Agreement, or the validity or
termination of this Agreement (other than in respect of disputes as to any
matter for which other settlement procedures are expressly provided for in this
Agreement, which disputes shall be resolved in accordance with such procedures)
the parties involved in the dispute, claim, question or difference shall use
their best endeavors to settle such dispute, claim question or difference. To
this effect, they

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shall consult and negotiate with each other, in good faith and understanding of
their mutual interests, to reach a just and equitable solution satisfactory to
such parties.

35.     Arbitration. Except as otherwise expressly provided in this Agreement, all
claims, controversies or disputes arising out of or related to this Agreement,
or any breach thereof, shall be resolved by binding arbitration in Columbia,
South Carolina, unless the parties mutually agree, in writing, upon a different
location, as provided herein and otherwise in accordance with the Commercial
Arbitration rules of the American Arbitration Association. Where the amount in
controversy is less than $100,000, the dispute shall be submitted to a single
arbitrator. Otherwise the dispute shall be submitted to a panel of three
arbitrators. The arbitrator(s) shall strictly enforce all provisions of this
Agreement except to the extent applicable law requires otherwise. The
arbitrator(s) shall have no authority to grant either Party punitive,
exemplary, consequential or other special damages of any kind. Judgment upon
the award of the arbitrator(s) may be entered in any court of competent
jurisdiction. Notwithstanding the duty to arbitrate disputes pursuant to this
paragraph, either Party may (subject to the other provisions of this Agreement)
seek interlocutory relief from the federal district court in (or closest to)
Columbia, South Carolina in order to enforce or otherwise protect its rights
under the provisions of this Agreement related to confidentiality, proprietary
rights to intellectual property, and the duty to arbitrate.

36.     Attorneys Fees. In any action, proceeding, or arbitration in respect of
this Agreement, the court or the arbitration panel, as applicable (the
“tribunal”), shall award to the prevailing Party all of such Party’s costs
related to the controversy (including without limitation attorneys’ fees and
out-of-pocket expenses). Where each Party prevails in part, the tribunal shall
award to each Party that part of its costs that the tribunal deems allocable to
those issues as to which such Party prevailed.

37.     Jurisdiction and Venue. Except as otherwise contemplated in Section 35
hereof, the Parties agree that any action or proceeding arising out of or
related to this Agreement shall be instituted only in the federal district
court in Columbia, South Carolina. Each Party consents and submits to the
jurisdiction of such court and agrees that venue therein shall be proper and
convenient. In any such action or proceeding in such court, each Party waives
any right to raise any objection based upon improper venue, lack of
jurisdiction, or inconvenient forum. In connection with any such action or
proceeding, each Party consents to personal jurisdiction of such court and
agrees service of process may be effected by United States mail.
Notwithstanding the foregoing, the Parties agree to resort to such an action or
proceeding only (a) if the arbitration provisions of this Agreement are held to
be invalid or unavailable, (b) to enforce an arbitration award pursuant to this
Agreement, or (c) as otherwise expressly permitted by this Agreement.

38.     Limitation of Actions. Neither Party shall bring any action or institute
any proceeding related, directly or indirectly, to this Agreement more than two
(2) years after the Party initiating the action or proceeding knew (or
reasonably should have known) of the essential facts giving rise to the
underlying cause of action.

39.     Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of South Carolina.

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40.     Force Majeure. Neither Party shall be liable to the other for its failure
to perform any of its obligations (exclusive of payment obligations) hereunder
during any period in which such performance is delayed by circumstances beyond
its reasonable control, provided that the Party experiencing such delay
promptly notifies the other Party of the delay.

41.     Notices. All notices, requests, demands, or other communications directed
to a Party shall be in writing, and shall be (a) personally delivered or (b)
sent by certified (return receipt requested) or registered mail, postage
pre-paid, to such Party’s address specified opposite such Party’s signature
below, or to such other address as such Party may hereafter specify in a notice
to the other Party, or (c) if given by electronic means, by telephonically
transmitting to the Party’s telephone facsimile (fax) number as provided herein
or provided subsequently in writing to the other Party.

42.     Consents and Approvals. Except as otherwise expressly provided herein, any
consent or approval requested of a Party pursuant to this Agreement may be
given or withheld by such Party for any or no reason whatsoever in such Party’s
sole discretion.

43.     Custom / No Waivers. All parties to this Agreement shall have the right at
all times to enforce the provisions contained in this Agreement, and in all
other agreements and documents required or provided for herein, in strict
accordance with the terms thereof, notwithstanding any custom or practice in
the area or any conduct or continuing conduct on the part of any party hereto
to the contrary unless expressly agreed to in writing. The failure of any
Party hereto, at any time or from time to time, to enforce its rights under any
provision herein, strictly in accordance with the same, or to otherwise insist
upon strict performance of any of the terms or conditions of this Agreement,
shall not be construed as varying the term or provision thereof, in any way or
manner, contrary to the specific provisions of this Agreement and shall not be
deemed or construed as modifying or waiving such provision or as a waiver of
any rights or remedies of such Party in respect of any other provision hereof
or in respect of any subsequent breach or default under such term or condition.

44.     Construction. The Parties acknowledge and agree that they have
participated jointly in the negotiation and drafting of this Agreement. In the
event an ambiguity or question of intent or interpretation arises, this
Agreement shall be construed as if drafted jointly by the Parties, and no
presumption or burden of proof shall arise favoring or disfavoring any Party by
virtue of the authorship of any of the provisions of this Agreement. The
paragraph and section headings contained in this Agreement are included for
convenience only and shall not affect in any way the meaning or interpretation
of this Agreement.

45.     Reformation/Severability. If any provision of this Agreement is declared
invalid by any tribunal, then such provision shall be deemed automatically
modified to the minimum extent necessary to conform to the applicable
requirements for validity, and as so adjusted, shall be deemed a provision of
this Agreement as though originally included herein. In the event that the
provision invalidated is of such a nature that it cannot be so modified, the
provision shall be deemed deleted from this Agreement as though such provision
had never been included herein. In either case, the remaining provisions of
this Agreement shall remain in full force and effect.

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46.     Entire Agreement. This Agreement constitutes the entire Agreement between
the Parties with respect to the subject matter hereof, and supersedes and
replaces any and all prior agreements, arrangements or other commitments
between the Parties, whether oral or written, in respect of the subject matter
hereof, excluding any nondisclosure agreement executed prior to the date hereof
between the Parties in contemplation of the subject matter hereof, the terms of
which nondisclosure agreement shall remain in effect along with and in addition
to any nondisclosure or confidentiality provisions set forth in this Agreement.

47.     Successors and Assigns. The rights, benefits and other interests of
Reseller under this Agreement are personal and may not be assigned,
transferred, shared or divided in any manner by Reseller, whether voluntarily
or by operation of law, without the prior written consent of IBSS. Subject to
the foregoing, this Agreement shall be binding upon and shall inure to the
benefit of the Parties and their respective heirs, representatives, successors
and permitted assigns.

48.     Amendments. This Agreement may be amended only by a document duly executed
by both Parties.

49.     Counterparts. This Agreement may be executed in one or more counterparts,
each of which shall be deemed an original, but all of which together shall
constitute one and the same instrument. A fax copy of this agreement shall
operate as an original for all enforcement purposes.

[Signature page follows ]

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50.     Execution and Delivery. Each Party has caused this Agreement to be duly
executed and delivered to be effective as of the 10th day of November, 2003.

	 	 	 	 	 
	Notice	 	PARTIES:
	Addresses:	 	INTEGRATED BUSINESS SYSTEMS AND SERVICES, INC
	 	 	 	 	 
	1601 Shop Road, Suite E	 	
By:
	 	/s/ George E. Mendenhall
	Columbia, South Carolina, 29201	 	 	 	

	Attn : George E. Mendenhall,	 	 	 	George E. Mendenhall
	Chief Executive Officer	 	 	 	Chief Executive Officer
	Tel. 803-736-5595	 	 	 	 
	Fax. 803-736-5639	 	 	 	 
	 	 	 	 	 
	 	 	RESELLER:
	 	 	Prospect Airport Services, Inc.
	 	 	 	 	 
	2130 S. Wolf Rd	 	
By:
	 	/s/ Vicki L. Strobel
	DesPlaines, Il. 60018	 	 	 	

	Attn: Vicki L. Strobel	 	 	 	(signature)
	 	 	 	 	 
	 	 	 	 	Vicki L. Strobel
	 	 	 	 	

	 	 	 	 	(please print name)
	 	 	 	 	 
	 	 	 	 	Title: President
	 	 	 	 	

	 	 	 	 	(please print)

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List of Attachments

Exhibits (Project Descriptions)

	 	 	 
	Exhibit A	 	
Prospect Airport Services
	 	 	 
	Schedules	 	 
	 	 	 
	Schedule A	 	
Base Price List
	 	 	 
	Schedule B	 	
Designated Products
	 	 	 
	 	 	
Appendix 1 to Schedule B — Form of License Agreement
	 	 	 
	Schedule C	 	
Reseller Information
	 	 	 
	Schedule D	 	
Target Industry Groups / Territory / Exclusive Products and Appointment
	 	 	 
	Schedule E	 	
Reseller Services and Products
	 	 	 
	Schedule F	 	
Renewal Provisions

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Exhibit A

	 	 	 	 	 
	PROJECT # 1:	 	
Prospect Airport Services, Inc.	 	 
	 	 	 	 	 
	Customer:	 	
Prospect Airport Services, Inc.	 	 
	 	 	
6688 Metroplex Dr.	 	 
	 	 	
Romulus, Mi. 48174	 	 
	 	 	 	 	 
	Project Prices:	 	 	 	 
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	IBSS SOFTWARE:	 	 	 	 
	 	 	 	 	 
	SYNAPSE Software Licenses:	 	 	 	License Fees (1)
	 

	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	Annual Maintenance: (first
payment due at purchase)	 	 	 	 
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	Helpdesk Support 24/7	 	 	 	 
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	 	 	 	 	IBSS PROJECT No. 1
	IBSS SERVICES:	 	 	 	Labor Rates (2)
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 

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SCHEDULE A

Base Price List

	 	 	 	 	 
	IBSS SOFTWARE:	 	 	 	License Fees (1)
	 	 	 	 	 
	SYNAPSE Software Licenses:	 	 	 	 
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	Annual Maintenance:	 	 	 	 
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	Helpdesk Support 24/7	 	 	 	 
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 
	 	 	 	 	 
	 	 	 	 	IBSS Standard
	IBSS SERVICES:	 	 	 	Labor Rates (2)
	 	 	 	 	 
	 	 	
[Redacted Proprietary Information]	 	 

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SCHEDULE B

Designated Products

IBSS Software:

Software Licenses:

1.     The following run-time licenses delivered in machine-readable compiled
object code format:

[Redacted Proprietary Information]

(See Appendix 1 to this Schedule B for a “Form of License Agreement” for
Software Licenses).

2.     The Software Licenses listed above do NOT include the following:

     (a)  Any improvements, enhancements, additions, updates, new versions, new
releases, derivative works, bug fixes, corrections, or other modifications to
any of the Software included in any of the Software Licenses. In each case, a
separate Maintenance Agreement between IBSS and the Customer with respect to
each of the Software Licenses shall be required in order to entitle Customer to
such additional features.

     (b)  Any application software that is or has been created or otherwise
developed either:

		
	 	     (i) By IBSS independently of Reseller and/or Customer, or
	 
	 	     (ii) By IBSS for Reseller or the Customer through the utilization of IBSS
Services (herein, “End-User Application Software”).

     Although title to any End-User Application Software shall remain with
IBSS, unless otherwise agreed in writing between IBSS, Reseller and the
Customer, the Party that has paid for the IBSS Services that were utilized in
connection with the creation or other development of a specific End-User
Application Software shall have a perpetual, personal, non-transferable,
non-assignable, and exclusive license to use the End-User Application Software
for its own business purposes, but shall not be entitled to offer or sell such
End-User Application Software to third parties. The End-User of record for the
Prospect Dispatch System to Passenger Service Assistant is Prospect Airport
Services, Inc. and as such has the rights listed above.

IBSS Hardware:

[Hardware appropriate for projects listed in Exhibit A will be determined for
each project implementation and pricing determined accordingly. The initial
server used in the Pilot Project is an IBM X level server. Other installation
server hardware will be sized appropriately and priced accordingly.]

IBSS Services:

The service labor, priced on an hourly basis, associated with the categories of
professional service providers detailed under the heading “IBSS Services” on
Exhibit A or Schedule A, as applicable, to this Agreement, subject in all
events to the availability of such personnel from time to time.

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IBSS Help Desk and Tier Support:

The IBSS helpdesk support will receive requests via telephone or email 24 hours
a day 7 days per week in support of the Prospect Airport Services installation
of the Synapse wireless server system. Help desk support will include end user
hardware and software support along with Wireless server Synapse framework
software and Prospect’ Synapse Wireless Server application software.

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APPENDIX 1 to Schedule B to Reseller/OEM Agreement

“FORM” OF IBSS SOFTWARE LICENSE AGREEMENT

(attached)

 

 

 

 

 

 

 

 

 

 

NOTE: With respect to prospective original equipment manufacturer (OEM)
Customers, the specific form of license agreement for the IBSS Software will be
negotiated in good faith by the Parties with a view to the execution and
delivery between them of an OEM Agreement that will document each OEM product
opportunity on a product-by-product basis. IBSS reserves the right, in its sole
discretion, to determine the extent of its participation in each OEM licensing
opportunity. Any ASP selling model based on the OEM product will require
special license prices and participation requirements depending on the
opportunity and the amount of support required from IBSS.

Under the OEM agreement with “Prospect” the Prospect Dispatch System to
Passenger Service Assistant product is considered to be an OEM product of
Prospect Airport Services, Inc. and as such can be labeled and resold as a
Prospect product for whatever pricing structure that Prospect determines. IBSS
in its design and creative efforts to provide an acceptable resell-able OEM
product shall receive 25% of any license revenue received by Prospect for its
re-sell to a third party of its OEM Product. (IBSS would receive its license
revenue per Schedule A for any IBSS licenses sold with the OEM Product.)

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SCHEDULE C

Reseller Information

	 	 	 
	Name:	 	
Prospect Airport Services, Inc.
	 	 	 
	Principal Office Address:	 	 
	 	 	

	 	 	 
	 	 	

	 	 	 
	 	 	

	 	 	 
	Tel: (_____) _______________	 	 
	 	 	 
	Fax: (_____) _______________	 	 
	 	 	 
	E-Mail: ____________________	 	 
	 	 	 
	Type of Entity:	 	 
	 	 	 
	State of Organization:	 	 
	 	 	

	 	 	 
	Officers:	 	 
	 	 	

	 	 	 
	 	 	

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SCHEDULE D

Target Industry Groups / Territory / Exclusive Products and Appointment

	1.	 	Target Industry Groups:
	 
	 	 	Airports
	 
	2.	 	Territory:       United States of America
	 
	3.	 	Exclusive Product
Group:       Software Licenses for:
	 
	 	 	[Redacted Proprietary Information]
	 
	4.	 	Exclusive Appointment: During the Term, Reseller shall be the exclusive IBSS
Reseller of the Designated Products within the Reseller’s Product Group in the
Territory:
	 
	 	 	(a) from the Effective Date through the end of the 12th full month
following the month of the Effective Date (the “Initial Period”), and
	 
	 	 	(b) during each consecutive and successive 12 month period (a “Performance
Period”) immediately following the Initial Period or a subsequent Performance
Period in which Reseller has satisfied the respective performance milestone set
forth below for that immediately preceding period.

Performance Milestones:

     Initial Period: During the Initial Period, Reseller shall have paid to
IBSS and IBSS shall have received service and license revenues for the
development and implementation of the Prospect Dispatch System to Passenger
Service Assistant system per the attached exhibit to this schedule D.

     Subsequent Performance Periods: During any subsequent Performance Period
for which IBSS continues to receive maintenance income per the Maintenance
Schedule in Exhibit A or Schedule A above for active Product licenses.

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SCHEDULE E

Reseller Services and Products

Reseller products which IBSS has the right to resell:

[ None ]

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SCHEDULE F

Renewal Provisions

     Unless otherwise earlier terminated pursuant to the provisions of this
Agreement, the Term of this Agreement shall automatically renew for successive
12-month periods (each such period, herein, a “Renewal Term”) following the
initial Term (as set forth in Section 5 (a) of this Agreement); provided that
during the 12-month period immediately preceding any forthcoming Renewal Term,
Reseller has satisfied the respective “Performance Milestone” set forth in
Schedule D to be met by Reseller with respect to such immediately preceding
12-month period.

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