Document:

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                                                                    EXHIBIT 10.1

                                   KINZAN.COM
                      1999 STOCK OPTION/STOCK ISSUANCE PLAN

                                   ARTICLE ONE

                               GENERAL PROVISIONS

         I.       PURPOSE OF THE PLAN

                  This 1999 Stock Option/Stock Issuance Plan is intended to
promote the interests of Kinzan.com, a California corporation, by providing
eligible persons with the opportunity to acquire a proprietary interest, or
otherwise increase their proprietary interest, in the Corporation as an
incentive for them to remain in the service of the Corporation.

                  Capitalized terms herein shall have the meanings assigned to
such terms in the attached Appendix.

         II.      STRUCTURE OF THE PLAN

                  A.    The Plan shall be divided into two (2) separate
equity programs:

                              (i)    the Option Grant Program under
         which eligible persons may, at the discretion of the Plan
         Administrator, be granted options to purchase shares of Common Stock,
         and

                              (ii)   the Stock Issuance Program under which
         eligible persons may, at the discretion of the Plan Administrator, be
         issued shares of Common Stock directly, either through the immediate
         purchase of such shares or as a bonus for services rendered the
         Corporation (or any Parent or Subsidiary).

                  B.    The provisions of Articles One and Four shall apply
to both the equity programs under the Plan and shall accordingly govern the
interests of all persons under the Plan.

         III.     ADMINISTRATION OF THE PLAN

                  A.    The Plan shall be administered by the Board. However,
any or all administrative functions otherwise exercisable by the Board may be
delegated to the Committee. Members of the Committee shall serve for such
period of time as the Board may determine and shall be subject to removal by
the Board at any time. The Board may also at any time terminate the functions
of the Committee and reassume all powers and authority previously delegated
to the Committee.

                  B.    The Plan Administrator shall have full power and
authority (subject to the provisions of the Plan) to establish such rules and
regulations as it may deem appropriate for proper

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administration of the Plan and to make such determinations under, and issue
such interpretations of, the Plan and any outstanding options or stock
issuances thereunder as it may deem necessary or advisable. Decisions of the
Plan Administrator shall be final and binding on all parties who have an
interest in the Plan or any option or stock issuance thereunder.

         IV.      ELIGIBILITY

                  A.    The persons eligible to participate in the Plan are
as follows:

                              (i)    Employees,

                              (ii)   non-employee members of the Board or the
         non-employee members of the board of directors of any Parent or
         Subsidiary, and

                              (iii) consultants who provide services to the
         Corporation (or any Parent or Subsidiary).

                  B.    The Plan Administrator shall have full authority to
determine, (i) with respect to the option grants under the Option Grant
Program, which eligible persons are to receive option grants, the time or
times when such option grants are to be made, the number of shares to be
covered by each such grant, the status of the granted option as either an
Incentive Option or a Non-Statutory Option, the time or times at which each
option is to become exercisable, the vesting schedule (if any) applicable to
the option shares and the maximum term for which the option is to remain
outstanding, and (ii) with respect to stock issuances under the Stock
Issuance Program, which eligible persons are to receive stock issuances, the
time or times when such issuances are to be made, the number of shares to be
issued to each Participant, the vesting schedule (if any) applicable to the
issued shares and the consideration to be paid by the Participant for such
shares.

                  C.    The Plan Administrator shall have the absolute
discretion either to grant options in accordance with the Option Grant
Program or to effect stock issuances in accordance with the Stock Issuance
Program.

         V.       STOCK SUBJECT TO THE PLAN

                  A.    The stock issuable under the Plan shall be shares of
authorized but unissued or reacquired Common Stock. The maximum number of
shares of Common Stock which may be issued over the term of the Plan shall
not exceed 5,000,000 shares.

                  B.    Shares of Common Stock subject to outstanding options
shall be available for subsequent issuance under the Plan to the extent (i)
the options expire or terminate for any reason prior to exercise in full or
(ii) the options are cancelled in accordance with the cancellation - regrant
provisions of Article Two. Unvested shares issued under the Plan and
subsequently repurchased by the Corporation, at the option exercise price or
direct issue price paid per share,

                                      2.

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pursuant to the Corporation's repurchase rights under the Plan shall be added
back to the number of shares of Common Stock reserved for issuance under the
Plan and shall accordingly be available for reissuance through one or more
subsequent option grants or direct stock issuances under the Plan.

                  C.    Should any change be made to the Common Stock by
reason of any stock split, stock dividend, recapitalization, combination of
shares, exchange of shares or other change affecting the outstanding Common
Stock as a class without the Corporation's receipt of consideration,
appropriate adjustments shall be made to (i) the maximum number and/or class
of securities issuable under the Plan and (ii) the number and/or class of
securities and the exercise price per share in effect under each outstanding
option in order to prevent the dilution or enlargement of benefits
thereunder. The adjustments determined by the Plan Administrator shall be
final, binding and conclusive. In no event shall any such adjustments be made
in connection with the conversion of one or more outstanding shares of the
Corporation's preferred stock into shares of Common Stock.

                                ARTICLE TWO

                            OPTION GRANT PROGRAM

         I.       OPTION TERMS

                  Each option shall be evidenced by one or more documents in the
form approved by the Plan Administrator; PROVIDED, however, that each such
document shall comply with the terms specified below. Each document evidencing
an Incentive Option shall, in addition, be subject to the provisions of the Plan
applicable to such options.

                  A.    EXERCISE PRICE.

                        1.    The  exercise  price per share  shall be
fixed by the Plan  Administrator  in  accordance  with the following
provisions:

                              (i)    The exercise price per share shall not be
         less than  eighty-five  percent (85%) of the Fair Market Value per
         share of Common Stock on the option grant date.

                              (ii)   If the person to whom the option is
         granted is a 10%  Shareholder, then the exercise price per share shall
         not be less than one hundred ten percent (110%) of the Fair Market
         Value per share of Common Stock on the option grant date.

                        2.     The exercise price shall become immediately
due upon exercise of the option and shall, subject to the provisions of
Section I of Article Four and the documents evidencing the option, be payable
in cash or check made payable to the Corporation. Should the

                                      3.

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Common Stock be registered under Section 12(g) of the 1934 Act at the time
the option is exercised, then the exercise price may also be paid as follows:

                              (i)    in shares of Common Stock held for the
         requisite period necessary to avoid a charge to the Corporation's
         earnings for financial reporting purposes and valued at Fair Market
        Value on the Exercise Date, or

                              (ii)   to the extent the option is exercised
         for vested shares, through a special sale and remittance procedure
         pursuant to which the Optionee shall concurrently provide
         irrevocable written instructions (a) to a Corporation-designated
         brokerage firm to effect the immediate sale of the purchased shares
         and remit to the Corporation, out of the sale proceeds available on
         the settlement date, sufficient funds to cover the aggregate
         exercise price payable for the purchased shares plus all applicable
         Federal, state and local income and employment taxes required to be
         withheld by the Corporation by reason of such exercise and (b) to
         the Corporation to deliver the certificates for the purchased shares
         directly to such brokerage firm in order to complete the sale
         transaction.

         Except to the extent such sale and remittance procedure is utilized,
payment of the exercise price for the purchased shares must be made on the
Exercise Date.

                  B.    EXERCISE AND TERM OF OPTIONS. Each option shall be
exercisable at such time or times, during such period and for such number of
shares as shall be determined by the Plan Administrator and set forth in the
documents evidencing the option. However, at least twenty percent (20%) of
the total number of option shares subject to each grant shall become
exercisable each year, beginning on a date no later than the option grant
date, unless the option is granted to an individual who is an officer or a
member of the Board of, or a consultant to, the Corporation (or any Parent or
Subsidiary), in which case no such minimum requirement shall apply. No option
shall have a term in excess of ten (10) years measured from the option grant
date.

                  C.    EFFECT OF TERMINATION OF SERVICE. The following
provisions shall govern the exercise of any options held by the Optionee at
the time of cessation of Service or death:

                              (i)    Should the  Optionee  cease to
         remain in  Service  for any reason other than Disability, death
         or Misconduct, then the Optionee shall have a period of three (3)
         months following the date of such cessation of Service during which
         to exercise each outstanding option held by such Optionee.

                              (ii)   Should such Service terminate by
         reason of Disability, then the Optionee shall have a period of six
         (6) months following the date of such cessation of Service during
         which to exercise each outstanding option held by such Optionee.
         However, should such Disability be deemed to constitute Permanent
         Disability, then the period during which each outstanding option
         held by the Optionee is to remain exercisable shall be

                                      4.

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         extended by an additional six (6) months so that the exercise period
         shall be the twelve (12)-month period following the date of the
         Optionee's cessation of Service by reason of such Permanent
         Disability.

                              (iii)  Should the Optionee die while holding one
         or more outstanding options, then the personal representative of the
         Optionee's estate or the person or persons to whom the option is
         transferred pursuant to the Optionee's will or in accordance with
         the laws of descent and distribution shall have a period of twelve
         (12) months following the date of the Optionee's death during which
         to exercise each such option.

                              (iv)   Under no circumstances, however, shall
         any such option be exercisable after the specified expiration of the
         option term.

                              (v)    During the  applicable  post-Service
         exercise  period,  the option may not be exercised in the aggregate
         for more than the number of vested shares for which the option is
         exercisable on the date of the Optionee's cessation of Service. Upon
         the expiration of the applicable exercise period or (if earlier)
         upon the expiration of the option term, the option shall terminate
         and cease to be outstanding for any vested shares for which the
         option has not been exercised. However, the option shall,
         immediately upon the Optionee's cessation of Service, terminate and
         cease to be outstanding to the extent it is not exercisable for
         vested shares on the date of such cessation of Service.

                              (vi)   Should Optionee's Service be terminated
         for Misconduct, then all outstanding options held by the Optionee
         shall terminate immediately and cease to remain outstanding.

                  D.    SHAREHOLDER RIGHTS. The holder of an option shall
have no shareholder rights with respect to the shares subject to the option
until such person shall have exercised the option, paid the exercise price
and become a holder of record of the purchased shares.

                  E.    UNVESTED SHARES. The Plan Administrator shall have
the discretion to grant options which are exercisable for unvested shares of
Common Stock. Should the Optionee cease Service while holding such unvested
shares, the Corporation shall have the right to repurchase, at the exercise
price paid per share, all or (at the discretion of the Corporation and with
the consent of the Optionee) any of those unvested shares. The terms upon
which such repurchase right shall be exercisable (including the period and
procedure for exercise and the appropriate vesting schedule for the purchased
shares) shall be established by the Plan Administrator and set forth in the
document evidencing such repurchase right. The Plan Administrator may not
impose a vesting schedule upon any option grant or any shares of Common Stock
subject to the option which is more restrictive than twenty percent (20%) per
year vesting, with the initial vesting to occur no later than one (1) year
after the option grant date. However, this minimum vesting requirement shall
not be applicable with respect to any option granted to an individual who is
an officer or a member of the

                                      5.

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Board of, or a consultant to, the Corporation (or any Parent or Subsidiary).

                  F.    FIRST REFUSAL RIGHTS. Until such time as the Common
Stock is first registered under Section 12(g) of the 1934 Act, the
Corporation shall have the right of first refusal with respect to any
proposed disposition by the Optionee (or any successor in interest) of any
shares of Common Stock issued under the Option Grant Program. Such right of
first refusal shall be exercisable in accordance with the terms established
by the Plan Administrator and set forth in the document evidencing such right.

                  G.    LIMITED TRANSFERABILITY OF OPTIONS. During the
lifetime of the Optionee, the option shall be exercisable only by the
Optionee and shall not be assignable or transferable other than by will or by
the laws of descent and distribution following the Optionee's death.

         II.      INCENTIVE OPTIONS

                  The terms specified below shall be applicable to all Incentive
Options.  Except as modified by the provisions of this Section II, all the
provisions of Articles One, Two and Four shall be applicable to Incentive
Options. Options which are specifically designated as Non-Statutory Options
shall NOT be subject to the terms of this Section II.

                  A.    ELIGIBILITY.  Incentive Options may only be granted
to Employees.

                  B.    EXERCISE PRICE. The exercise price per share shall
not be less than one hundred percent (100%) of the Fair Market Value per
share of Common Stock on the option grant date.

                  C.    DOLLAR LIMITATION. The aggregate Fair Market Value of
the shares of Common Stock (determined as of the respective date or dates of
grant) for which one or more options granted to any Employee under the Plan
(or any other option plan of the Corporation or any Parent or Subsidiary) may
for the first time become exercisable as Incentive Options during any one (1)
calendar year shall not exceed the sum of One Hundred Thousand Dollars
($100,000). To the extent the Employee holds two (2) or more such options
which become exercisable for the first time in the same calendar year, the
foregoing limitation on the exercisability of such options as Incentive
Options shall be applied on the basis of the order in which such options are
granted.

                  D.    10% SHAREHOLDER. If any Employee to whom an Incentive
Option is granted is a 10% Shareholder, then the option term shall not exceed
five (5) years measured from the option grant date.

         III.     CORPORATE TRANSACTION

                  A.    In the event of any Corporate Transaction, each
outstanding option shall automatically accelerate so that each such option
shall, immediately prior to the effective date of the

                                      6.

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Corporate Transaction, become fully exercisable for all of the shares of
Common Stock at the time subject to that option and may be exercised for any
or all of those shares as fully-vested shares of Common Stock. However, an
outstanding option shall not so accelerate and the shares subject to an
outstanding option shall NOT vest on such an accelerated basis if and to the
extent: (i) such option is assumed by the successor corporation (or parent
thereof) in the Corporate Transaction and the Corporation's repurchase rights
with respect to the unvested option shares are concurrently assigned to such
successor corporation (or parent thereof) or (ii) such option is to be
replaced with a cash incentive program of the successor corporation which
preserves the spread existing on the unvested option shares at the time of
the Corporate Transaction and provides for subsequent payout in accordance
with the same vesting schedule applicable to those unvested option shares or
(iii) the acceleration of such option is subject to other limitations imposed
by the Plan Administrator at the time of the option grant.

                  B.    All outstanding repurchase rights shall also
terminate automatically, and the shares of Common Stock subject to those
terminated rights shall immediately vest in full, in the event of any
Corporate Transaction, except to the extent: (i) those repurchase rights are
assigned to the successor corporation (or parent thereof) in connection with
such Corporate Transaction or (ii) such accelerated vesting is precluded by
other limitations imposed by the Plan Administrator at the time the
repurchase right is issued.

                  C.    Immediately following the consummation of the
Corporate Transaction, all outstanding options shall terminate and cease to
be outstanding, except to the extent assumed by the successor corporation (or
parent thereof).

                  D.    Each option which is assumed in connection with a
Corporate Transaction shall be appropriately adjusted, immediately after such
Corporate Transaction, to apply to the number and class of securities which
would have been issuable to the Optionee in consummation of such Corporate
Transaction, had the option been exercised immediately prior to such
Corporate Transaction. Appropriate adjustments shall also be made to (i) the
number and class of securities available for issuance under the Plan
following the consummation of such Corporate Transaction and (ii) the
exercise price payable per share under each outstanding option, PROVIDED the
aggregate exercise price payable for such securities shall remain the same.

                  E.    The Plan Administrator shall have the discretion,
exercisable either at the time the option is granted or at any time while the
option remains outstanding, to provide for the automatic acceleration (in
whole or in part) of one or more outstanding options (and the immediate
termination of the Corporation's repurchase rights with respect to the shares
subject to those options) upon the occurrence of a Corporate Transaction,
whether or not those options are to be assumed in the Corporate Transaction.

                  F.    The Plan Administrator shall have full power and
authority to grant options under the Discretionary Option Grant Program which
will automatically accelerate in the event the Optionee's Service terminates
by reason of an Involuntary Termination within a designated period

                                      7.

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(not to exceed eighteen (18) months) following the effective date of any
Corporate Transaction in which those options are assumed or replaced and do
not otherwise accelerate. Any options so accelerated shall remain exercisable
for fully-vested shares until the EARLIER of (i) the expiration of the option
term or (ii) the expiration of the one (1)-year period measured from the
effective date of the Involuntary Termination. In addition, the Plan
Administrator may provide that one or more of the Corporation's outstanding
repurchase rights with respect to shares held by the Optionee at the time of
such Involuntary Termination shall immediately terminate, and the shares
subject to those terminated repurchase rights shall accordingly vest in full.

                  G.    The portion of any Incentive Option accelerated in
connection with a Corporate Transaction shall remain exercisable as an
Incentive Option only to the extent the applicable One Hundred Thousand
Dollar limitation is not exceeded. To the extent such dollar limitation is
exceeded, the accelerated portion of such option shall be exercisable as a
Non-Statutory Option under the Federal tax laws.

                  H.    The grant of options under the Plan shall in no way
affect the right of the Corporation to adjust, reclassify, reorganize or
otherwise change its capital or business structure or to merge, consolidate,
dissolve, liquidate or sell or transfer all of any part of its business or
assets.

         IV.      CANCELLATION AND REGRANT OF OPTIONS

                  The Plan Administrator shall have the authority to effect, at
any time and from time to time, with the consent of the affected option holders,
the cancellation of any or all outstanding options under the Option Grant
Program and to grant in substitution therefor new options covering the same or
different number of shares of Common Stock but with an exercise price per share
based on the Fair Market Value per share of Common Stock on the new option grant
date.

         V.       ADDITIONAL AUTHORITY

                  The Plan Administrator shall have the discretion, exercisable
either at the time an option is granted or at any time while the option remains
outstanding, to

                               (i)   extend the period of time for which the
         option is to remain exercisable following the Optionee's cessation of
         Service or death from the limited period otherwise in effect for that
         option to such greater period of time as the Plan Administrator shall
         deem appropriate, but in no event beyond the expiration of the option
         term; and/or

                              (ii)   permit the option to be exercised, during
         the applicable post-Service exercise period, not only with respect to
         the number of vested shares of Common Stock for which such option is
         exercisable at the time of the Optionee's cessation of Service but also
         with respect to one or more additional installments in which the
         Optionee would have vested under the option had the Optionee continued
         in Service.

                                      8.
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                                  ARTICLE THREE

                             STOCK ISSUANCE PROGRAM

         I.       STOCK ISSUANCE TERMS

                  Shares of Common Stock may be issued under the Stock Issuance
Program through direct and immediate issuances without any intervening option
grants. Each such stock issuance shall be evidenced by a Stock Issuance
Agreement which complies with the terms specified below.

                  A.    PURCHASE PRICE.

                        1.    The  purchase  price per share  shall be fixed
by the Plan  Administrator  in  accordance  with the following provisions:

                              (i)    The purchase price per share shall not
         be less than eighty-five percent (85%) of the Fair Market Value
         per share of Common Stock on the stock issuance date.

                              (ii)   If the person to whom the stock
         issuance is made is a 10% Shareholder, then the purchase price per
         share shall not be less than one hundred ten percent (110%) of the
         Fair Market Value per share of Common Stock on the stock issuance
         date.

                        2.    Subject to the provisions of Section I of
Article Four, shares of Common Stock may be issued under the Stock Issuance
Program for one or both of the following items of consideration which the
Plan Administrator may deem appropriate in each individual instance:

                              (i)    cash or check made payable to the
         Corporation, or

                              (ii)   past services rendered to the
         Corporation (or any Parent or Subsidiary).

                  B.    VESTING PROVISIONS.

                        1.    Shares of Common Stock issued under the Stock
Issuance  Program may, in the discretion of the Plan Administrator, be fully
and immediately vested upon issuance or may vest in one or more installments
over the Participant's period of Service or upon attainment of specified
performance objectives. The elements of the vesting schedule applicable to
any unvested shares of Common Stock issued under the Stock Issuance Program,
namely:

                              (i)    the Service period to be completed by the
         Participant or the

                                      9.

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         performance  objectives to be attained,

                              (ii)   the number of installments in which the
         shares are to vest,

                              (iii)  the interval or intervals (if any)
         which are to lapse between installments, and

                              (iv)   the effect which death, Disability or other
         event designated by the Plan Administrator is to have upon the vesting
         schedule,

shall be determined by the Plan Administrator and incorporated into the Stock
Issuance Agreement. The Plan Administrator may not impose a vesting schedule
upon any stock issuance effected under the Stock Issuance Program which is more
restrictive than twenty percent (20%) per year vesting, beginning no later than
one (1) year after the stock issuance date. However, this minimum vesting
requirement shall not be applicable with respect to any stock issued to an
individual who is an officer or member of the Board of, or a consultant to, the
Corporation (or any Parent or Subsidiary).

                        2.    Any new, substituted or additional securities
or other property (including money paid other than as a regular cash
dividend) which the Participant may have the right to receive with respect to
the Participant's unvested shares of Common Stock by reason of any stock
dividend, stock split, recapitalization, combination of shares, exchange of
shares or other change affecting the outstanding Common Stock as a class
without the Corporation's receipt of consideration shall be issued subject to
(i) the same vesting requirements applicable to the Participant's unvested
shares of Common Stock and (ii) such escrow arrangements as the Plan
Administrator shall deem appropriate.

                        3.    The Participant shall have full shareholder
rights with respect to any shares of Common Stock issued to the Participant
under the Stock Issuance Program, whether or not the Participant's interest
in those shares is vested. Accordingly, the Participant shall have the right
to vote such shares and to receive any regular cash dividends paid on such
shares.

                        4.    Should the Participant cease to remain in
Service while holding one or more unvested shares of Common Stock issued
under the Stock Issuance Program or should the performance objectives not be
attained with respect to one or more such unvested shares of Common Stock,
then those shares shall be immediately surrendered to the Corporation for
cancellation, and the Participant shall have no further shareholder rights
with respect to those shares. To the extent the surrendered shares were
previously issued to the Participant for consideration paid in cash or cash
equivalent (including the Participant's purchase-money indebtedness), the
Corporation shall repay to the Participant the cash consideration paid for
the surrendered shares and shall cancel the unpaid principal balance of any
outstanding purchase-money note of the Participant attributable to such
surrendered shares.

                  C.    FIRST REFUSAL RIGHTS. Until such time as the Common
Stock is first

                                      10.

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registered under Section 12(g) of the 1934 Act, the Corporation shall have
the right of first refusal with respect to any proposed disposition by the
Participant (or any successor in interest) of any shares of Common Stock
issued under the Stock Issuance Program. Such right of first refusal shall be
exercisable in accordance with the terms established by the Plan
Administrator and set forth in the document evidencing such right.

         II.      CORPORATE TRANSACTION

                  A.    Upon the occurrence of a Corporate Transaction, all
outstanding repurchase rights under the Stock Issuance Program shall
terminate automatically, and the shares of Common Stock subject to those
terminated rights shall immediately vest in full, except to the extent: (i)
those repurchase rights are assigned to the successor corporation (or parent
thereof) in connection with such Corporate Transaction or (ii) such
accelerated vesting is precluded by other limitations imposed by the Plan
Administrator at the time the repurchase right is issued.

                  B.    The Plan Administrator shall have the discretionary
authority, exercisable either at the time the unvested shares are issued or
any time while the Corporation's repurchase rights with respect to those
shares remain outstanding, to provide that those rights shall automatically
terminate on an accelerated basis, and the shares of Common Stock subject to
those terminated rights shall immediately vest, in the event the
Participant's Service should subsequently terminate by reason of an
Involuntary Termination within a designated period (not to exceed eighteen
(18) months) following the effective date of any Corporate Transaction in
which those repurchase rights are assigned to the successor corporation (or
parent thereof).

         III.     SHARE ESCROW/LEGENDS

                  Unvested shares may, in the Plan Administrator's
discretion, be held in escrow by the Corporation until the Participant's
interest in such shares vests or may be issued directly to the Participant
with restrictive legends on the certificates evidencing those unvested shares.

                                  ARTICLE FOUR

                                 MISCELLANEOUS

         I.       FINANCING

                  The Plan Administrator may permit any Optionee or
Participant to pay the option exercise price or the purchase price for shares
issued to such person under the Plan by delivering a promissory note payable
in one or more installments. The terms of any such promissory note (including
the interest rate and the terms of repayment) shall be established by the
Plan Administrator in its sole discretion. Promissory notes may be authorized
with or without security or

                                      11.

<PAGE>

collateral. However, any promissory notes delivered by a consultant must be
secured by property other than the purchased shares of Common Stock. In all
events, the maximum credit available to the Optionee or Participant may not
exceed the SUM of (i) the aggregate option exercise price or purchase price
payable for the purchased shares plus (ii) any Federal, state and local
income and employment tax liability incurred by the Optionee or the
Participant in connection with the option exercise or share purchase.

         II.      EFFECTIVE DATE AND TERM OF THE PLAN

                  A.    The Plan became effective when adopted by the Board
on March 22, 1999 and was  subsequently  approved by the Corporation's
shareholders.

                  B.    The Plan shall terminate upon the EARLIEST of (i)
March 21, 2009, (ii) the date on which all shares available for issuance
under the Plan shall have been issued pursuant to the exercise of options or
the issuance of shares (whether vested or unvested) under the Plan or (iii)
the termination of all outstanding options in connection with a Corporate
Transaction. Upon such Plan termination, all options and unvested stock
issuances outstanding under the Plan shall continue to have full force and
effect in accordance with the provisions of the documents evidencing such
options or issuances.

         III.     AMENDMENT OF THE PLAN

                  A.    The Board shall have complete and exclusive power and
authority to amend or modify the Plan in any or all respects. However, no
such amendment or modification shall adversely affect the rights and
obligations with respect to options or unvested stock issuances at the time
outstanding under the Plan, unless the Optionee or the Participant consents
to such amendment or modification. In addition, certain amendments may
require approval of the Corporation's shareholders pursuant to applicable
laws and regulations.

                  B.    Options to purchase shares of Common Stock may be
granted under the Plan and shares of Common Stock may be issued under the
Plan that are in each instance in excess of the number of shares then
available for issuance under the Plan, provided any excess shares actually
issued under the Plan are held in escrow until there is obtained shareholder
approval of an amendment sufficiently increasing the number of shares of
Common Stock available for issuance under the Plan. If such shareholder
approval is not obtained within twelve (12) months after the date the first
such excess issuances are made, then (i) any unexercised options granted on
the basis of such excess shares shall terminate and cease to be outstanding
and (ii) the Corporation shall promptly refund to the Optionees and the
Participants the exercise or purchase price paid for any excess shares issued
under the Plan and held in escrow, together with interest (at the applicable
Short-Term Federal Rate) for the period the shares were held in escrow, and
such shares shall thereupon be automatically cancelled and cease to be
outstanding.

                                      12.

<PAGE>

         IV.      USE OF PROCEEDS

                  Any cash proceeds received by the Corporation from the sale of
shares of Common Stock under the Plan shall be used for general corporate
purposes.

         V.       WITHHOLDING

                  The Corporation's obligation to deliver shares of Common Stock
upon the exercise of any options or upon the issuance or vesting of any shares
issued under the Plan shall be subject to the satisfaction of all applicable
Federal, state and local income and employment tax withholding requirements.

         VI.      REGULATORY APPROVALS

                  The implementation of the Plan, the granting of any options
under the Plan and the issuance of any shares of Common Stock (i) upon the
exercise of any option or (ii) under the Stock Issuance Program shall be subject
to the Corporation's procurement of all approvals and permits required by
regulatory authorities having jurisdiction over the Plan, the options granted
under it and the shares of Common Stock issued pursuant to it.

         VII.     NO EMPLOYMENT OR SERVICE RIGHTS

                  Nothing in the Plan shall confer upon the Optionee or the
Participant any right to continue in Service for any period of specific duration
or interfere with or otherwise restrict in any way the rights of the Corporation
(or any Parent or Subsidiary employing or retaining such person) or of the
Optionee or the Participant, which rights are hereby expressly reserved by each,
to terminate such person's Service at any time for any reason, with or without
cause.

         VIII.    FINANCIAL REPORTS

                  The Corporation shall deliver a balance sheet and an income
statement at least annually to each individual holding an outstanding option
under and each Participant in the Plan, unless such individual is a key Employee
whose duties in connection with the Corporation (or any Parent or Subsidiary)
assure such individual access to equivalent information.

                                      13.

<PAGE>

                                   APPENDIX

                  The following definitions shall be in effect under the Plan:

         A.       BOARD shall mean the Corporation's Board of Directors.

         B.       CODE shall mean the Internal Revenue Code of 1986, as amended.

         C.       COMMITTEE shall mean a committee of two (2) or more Board
members appointed  by the Board to exercise one or more administrative
functions under the Plan.

         D.       COMMON STOCK shall mean the Corporation's common stock.

         E.       CORPORATE TRANSACTION shall mean either of the following
shareholder-approved transactions to which the Corporation is a party:

                  (i)   a merger or consolidation in which securities possessing
         more than fifty percent (50%) of the total combined voting power of the
         Corporation's outstanding securities are transferred to a person or
         persons different from the persons holding those securities immediately
         prior to such transaction, or

                  (ii)  the sale, transfer or other disposition of all or
         substantially all of the Corporation's assets in complete liquidation
         or dissolution of the Corporation.

         F.       CORPORATION shall mean Kinzan.com, a California corporation.

         G.       DISABILITY shall mean the inability of the Optionee or the
Participant to engage in any substantial gainful activity by reason of any
medically determinable physical or mental impairment and shall be determined by
the Plan Administrator on the basis of such medical evidence as the Plan
Administrator deems warranted under the circumstances. Disability shall be
deemed to constitute PERMANENT DISABILITY in the event that such Disability is
expected to result in death or has lasted or can be expected to last for a
continuous period of twelve (12) months or more.

         H.       EMPLOYEE shall mean an individual who is in the employ of the
Corporation (or any Parent or Subsidiary), subject to the control and direction
of the employer entity as to both the work to be performed and the manner and
method of performance.

         I.       EXERCISE DATE shall mean the date on which the Corporation
shall have received written notice of the option exercise.

         J.       FAIR MARKET VALUE per share of Common Stock on any relevant
date shall be

                                      A-1

<PAGE>

determined in accordance with the following provisions:

                  (i)   If the Common Stock is at the time traded on the Nasdaq
         National Market, then the Fair Market Value shall be the closing
         selling price per share of Common Stock on the date in question, as
         such price is reported by the National Association of Securities
         Dealers on the Nasdaq National Market or any successor system. If there
         is no closing selling price for the Common Stock on the date in
         question, then the Fair Market Value shall be the closing selling price
         on the last preceding date for which such quotation exists.

                  (ii)  If the Common Stock is at the time listed on any Stock
         Exchange, then the Fair Market Value shall be the closing selling price
         per share of Common Stock on the date in question on the Stock Exchange
         determined by the Plan Administrator to be the primary market for the
         Common Stock, as such price is officially quoted in the composite tape
         of transactions on such exchange. If there is no closing selling price
         for the Common Stock on the date in question, then the Fair Market
         Value shall be the closing selling price on the last preceding date for
         which such quotation exists.

                  (iii) If the Common Stock is at the time neither listed on any
         Stock Exchange nor traded on the Nasdaq National Market, then the Fair
         Market Value shall be determined by the Plan Administrator after taking
         into account such factors as the Plan Administrator shall deem
         appropriate.

         K.       INCENTIVE OPTION shall mean an option which satisfies the
requirements of Code Section 422.

         L.       INVOLUNTARY TERMINATION shall mean the termination of the
Service of any individual which occurs by reason of:

                        (a)   such individual's  involuntary dismissal or
         discharge by the Corporation for reasons other than Misconduct, or

                        (b)   such individual's voluntary resignation following
         (A) a change in his or her position with the Corporation which
         materially reduces his or her duties and responsibilities or the level
         of management to which he or she reports, (B) a reduction in his or her
         level of compensation (including base salary, fringe benefits and
         target bonuses under any corporate-performance based bonus or incentive
         programs) by more than fifteen percent (15%) or (C) a relocation of
         such individual's place of employment by more than fifty (50) miles,
         provided and only if such change, reduction or relocation is effected
         without the individual's consent.

                                      A-2

<PAGE>

         M.       MISCONDUCT shall mean the commission of any act of fraud,
embezzlement or dishonesty by the Optionee or Participant, any unauthorized
use or disclosure by such person of confidential information or trade secrets
of the Corporation (or any Parent or Subsidiary), or any other intentional
misconduct by such person adversely affecting the business or affairs of the
Corporation (or any Parent or Subsidiary) in a material manner. The foregoing
definition shall not be deemed to be inclusive of all the acts or omissions
which the Corporation (or any Parent or Subsidiary) may consider as grounds
for the dismissal or discharge of any Optionee, Participant or other person
in the Service of the Corporation (or any Parent or Subsidiary).

         N.       1934 ACT shall mean the Securities Exchange Act of 1934, as
amended.

         O.       NON-STATUTORY OPTION shall mean an option not intended to
satisfy the requirements of Code Section 422.

         P.       OPTION GRANT PROGRAM shall mean the option grant program in
effect under the Plan.

         Q.       OPTIONEE shall mean any person to whom an option is granted
under the Option Grant Program.

         R.       PARENT shall mean any corporation (other than the
Corporation) in an unbroken chain of corporations ending with the
Corporation, provided each corporation in the unbroken chain (other than the
Corporation) owns, at the time of the determination, stock possessing fifty
percent (50%) or more of the total combined voting power of all classes of
stock in one of the other corporations in such chain.

         S.       PARTICIPANT shall mean any person who is issued shares of
Common Stock under the Stock Issuance Program.

         T.       PLAN shall mean the Corporation's 1999 Stock Option/Stock
Issuance Plan, as set forth in this document.

         U.       PLAN ADMINISTRATOR shall mean either the Board or the
Committee, to the extent the Committee is at the time responsible for the
administration of the Plan.

         V.       SERVICE shall mean the provision of services to the
Corporation (or any Parent or Subsidiary) by a person in the capacity of an
Employee, a non-employee member of the board of directors or a consultant,
except to the extent otherwise specifically provided in the documents
evidencing the option grant or stock issuance.

         W.       STOCK EXCHANGE shall mean either the American Stock
Exchange or the New York Stock Exchange.

                                      A-3

<PAGE>

         X.       STOCK ISSUANCE AGREEMENT shall mean the agreement entered
into by the Corporation and the Participant at the time of issuance of shares
of Common Stock under the Stock Issuance Program.

         Y.       STOCK ISSUANCE PROGRAM shall mean the stock issuance
program in effect under the Plan.

         Z.       SUBSIDIARY shall mean any corporation (other than the
Corporation) in an unbroken chain of corporations beginning with the
Corporation, provided each corporation (other than the last corporation) in
the unbroken chain owns, at the time of the determination, stock possessing
fifty percent (50%) or more of the total combined voting power of all classes
of stock in one of the other corporations in such chain.

         AA.      10% SHAREHOLDER shall mean the owner of stock (as
determined under Code Section 424(d)) possessing more than ten percent
(10%) of the total combined voting power of all classes of stock of the
Corporation (or any Parent or Subsidiary).

                                      A-4<PAGE>

                                                                    EXHIBIT 10.2

                                  KINZAN, INC.

                                 2000 STOCK PLAN

                         EFFECTIVE AS OF APRIL 28, 2000

<PAGE>

<TABLE>
<CAPTION>
                                TABLE OF CONTENTS

                                                                            PAGE

<S>               <C>                                                       <C>
Section 1.        ESTABLISHMENT AND PURPOSE....................................1

Section 2.        ADMINISTRATION...............................................1

       (a)        Committees of the Board of Directors.........................1

       (b)        Authority of the Board of Directors..........................1

Section 3.        ELIGIBILITY..................................................1

       (a)        General Rule.................................................1

       (b)        Ten-Percent Stockholders.....................................1

Section 4.        STOCK SUBJECT TO PLAN........................................2

       (a)        Basic Limitation.............................................2

       (b)        Additional Shares............................................2

       (c)        Acquisitions.................................................2

Section 5.        MAXIMUM INDIVIDUAL GRANTS....................................2

Section 6.        TERMS AND CONDITIONS OF AWARDS OR SALES......................2

       (a)        Stock Purchase Agreement.....................................2

       (b)        Duration of Offers and Nontransferability of Rights..........3

       (c)        Purchase Price...............................................3

       (d)        Withholding Taxes............................................3

       (e)        Restrictions on Transfer of Shares...........................3

       (f)        Accelerated Vesting..........................................3

Section 7.        TERMS AND CONDITIONS OF OPTIONS..............................3

       (a)        Stock Option Agreement.......................................3

       (b)        Number of Shares.............................................3

       (c)        Exercise Price...............................................4

       (d)        Vesting......................................................4

       (e)        Withholding Taxes............................................4

       (f)        Exercisability...............................................4

       (g)        Accelerated Exercisability...................................4

       (h)        Basic Term...................................................4

       (i)        Nontransferability...........................................4

       (j)        Termination of Service (Except by Death or for Cause)........4
</TABLE>

                                      i

<PAGE>

                                TABLE OF CONTENTS
                                   (CONTINUED)

<TABLE>
<CAPTION>
                                                                            PAGE

<S>               <C>                                                       <C>
       (k)        Leaves of Absence............................................5

       (l)        Death of Optionee............................................5

       (m)        Termination for Cause........................................5

       (n)        No Rights as a Stockholder...................................5

       (o)        Modification, Extension and Assumption of Options............6

       (p)        Restrictions on Transfer of Shares...........................6

       (q)        Accelerated Vesting..........................................6

Section 8.        PERFORMANCE MEASURES.........................................6

       (a)        In General...................................................6

       (b)        Certification of Achievement of Performance Measures.........6

       (c)        Committee....................................................7

Section 9.        PAYMENT FOR SHARES...........................................7

       (a)        General Rule.................................................7

       (b)        Services Rendered............................................7

       (c)        Surrender of Stock...........................................7

       (d)        Promissory Note..............................................7

       (e)        Exercise/Sale................................................7

       (f)        Exercise/Pledge..............................................7

       (g)        Net Exercise.................................................8

Section 10.       ADJUSTMENT OF SHARES.........................................8

       (a)        General......................................................8

       (b)        Mergers and Consolidations...................................8

       (c)        Reservation of Rights........................................8

Section 11.       SECURITIES LAW REQUIREMENTS..................................9

Section 12.       NO RETENTION RIGHTS..........................................9

Section 13.       DURATION AND AMENDMENTS......................................9

       (a)        Term of the Plan.............................................9

       (b)        Right to Amend or Terminate the Plan.........................9

       (c)        Effect of Amendment or Termination...........................9

Section 14.       DEFINITIONS..................................................9
</TABLE>

                                     ii
<PAGE>

                                TABLE OF CONTENTS
                                   (CONTINUED)

<TABLE>
<CAPTION>

                                                                            PAGE
<S>               <C>                                                       <C>
Section 15.       EXECUTION...................................................12
</TABLE>

                                     iii

<PAGE>

                          KINZAN, INC. 2000 STOCK PLAN

SECTION 1. ESTABLISHMENT AND PURPOSE.

         The Plan provides both for the direct award or sale of Shares and for
the grant of Options to purchase Shares as incentives to persons who provide
services to the Company or its affiliates. Options granted under the Plan may
include Nonstatutory Options as well as ISOs intended to qualify under Section
422 of the Code. Capitalized terms are defined in Section 14.

SECTION 2. ADMINISTRATION.

(a)      COMMITTEES OF THE BOARD OF DIRECTORS. The Plan may be administered by
one or more Committees. Each Committee shall consist of one or more members of
the Board of Directors who have been appointed by the Board of Directors. Each
Committee shall have such authority and be responsible for such functions as the
Board of Directors has assigned to it. If no Committee has been appointed, the
entire Board of Directors shall administer the Plan. Subject to the foregoing,
the Board of Directors shall establish a Committee comprised solely of not less
than two members of the Board of Directors who each shall qualify as (i) a
"non-employee director" within the meaning of Rule 16b-3(b)(3) or any successor
rule under the Securities Exchange Act of 1934, as amended from time to time,
and (ii) an "outside director" within the meaning of Section 162(m) of the Code,
and unless the Board of Directors determines otherwise, such Committee shall
have authority to make awards or sales of Shares or grants of Options to Covered
Employees. Any reference to the Board of Directors in the Plan shall be
construed as a reference to the Committee (if any) to whom the Board of
Directors has assigned a particular function.

(b)      AUTHORITY OF THE BOARD OF DIRECTORS. Subject to the provisions of the
Plan, the Board of Directors shall have full authority and discretion to take
any actions it deems necessary or advisable for the administration of the Plan.
All decisions, interpretations and other actions of the Board of Directors shall
be final and binding on all Purchasers, all Optionees and all persons deriving
their rights from a Purchaser or Optionee.

SECTION 3. ELIGIBILITY.

(a)      GENERAL RULE. Only Employees, Directors and Consultants shall be
eligible for the grant of Options or the direct award or sale of Shares, as
determined by the Board of Directors. Only Employees shall be eligible for the
grant of ISOs.

(b)      TEN-PERCENT STOCKHOLDERS. An individual who owns more than 10% of the
total combined voting power of all classes of outstanding stock of the Company,
its Parent or any of its Subsidiaries shall not be eligible for designation as
an Optionee under an ISO unless the Exercise Price is at least 110% of the Fair
Market Value of a Share on the date of grant and the ISO is not exercisable
after the expiration of five (5) years from the date of grant. For purposes of
this subsection (b), in determining stock ownership, the attribution rules of
Section 424(d) of the Code shall be applied.

<PAGE>

SECTION 4. STOCK SUBJECT TO PLAN.

(a)      BASIC LIMITATION. Shares offered under the Plan may be authorized
but unissued Shares or treasury Shares. The aggregate number of Shares that
may be issued under the Plan (upon exercise of Options or other rights to
acquire Shares) shall not exceed 1,500,000 Shares, plus (i) an
additional number of Shares as of the first day of each calendar year equal
to 500,000 Shares, (ii) all Shares available for issuance under the Prior
Plan (including any Shares which become available by reason of any forfeiture
or cancellation) and (iii) any Shares issued or issuable under the Plan by
reason of any options or other rights assumed or substituted for in
accordance with Section 4(c) below, in all cases subject to adjustment
pursuant to 0. The number of Shares that are subject to Options or other
rights outstanding at any time under the Plan shall not exceed the number of
Shares that then remain available for issuance under the Plan.

(b)      ADDITIONAL SHARES. In the event that any outstanding Option or other
right to acquire Shares for any reason expires or is cancelled or otherwise
terminated under the Plan, the Shares allocable to the unexercised portion of
such Option or other right shall again be available for the purposes of the
Plan. In the event that Shares issued under the Plan are reacquired by the
Company pursuant to any forfeiture provision, right of repurchase or right of
first refusal, such Shares shall again be available for the purposes of the
Plan. To the extent any Shares subject to outstanding options or other rights
under the Prior Plan for any reason expire or are cancelled or otherwise
terminated under such plan or any unvested Shares are issued under the Prior
Plan and subsequently repurchased by the Company, at the option exercise price
or direct issue price paid per Share, pursuant to the Company's repurchase
rights under such plan, such Shares shall be available for purposes of the Plan.

(c)      ACQUISITIONS. In connection with the acquisition of any business by the
Company or any of its affiliates, any outstanding grants, awards or sales of
options, stock or other similar rights pertaining to such business may be
assumed or replaced by Options or Shares under the Plan upon such terms and
conditions as the Board of Directors determines. The date of any such grant,
award or sale shall relate back to the date of the initial grant, award or sale
being assumed or replaced, and service with the acquired business shall
constitute service with the Company and its affiliates for purposes of such
grant, award or sale.

SECTION 5. MAXIMUM INDIVIDUAL GRANTS.

         The maximum aggregate number of Shares underlying all Options or
other rights under the Plan that may be granted to any single Employee,
including any Options or other rights that may have been granted to such
Employee as a Director or Consultant, over any three-year period during the
term of the Plan shall be 500,000 Shares, subject to adjustment
pursuant to Section 10. For purposes of the preceding sentence, any Options
or other rights that are cancelled or repriced shall continue to be counted
in determining such maximum limit.

SECTION 6. TERMS AND CONDITIONS OF AWARDS OR SALES.

(a)      STOCK PURCHASE AGREEMENT. Each award or sale of Shares under the Plan
(other than upon exercise of an Option) shall be evidenced by a Stock Purchase
Agreement between the

                                      2
<PAGE>

Purchaser and the Company. Such award or sale shall be subject to all
applicable terms and conditions of the Plan, and may be subject to any other
terms and conditions which are not inconsistent with the Plan and which the
Board of Directors deems appropriate for inclusion in a Stock Purchase
Agreement. The provisions of the various Stock Purchase Agreements entered
into under the Plan need not be identical.

(b)      DURATION OF OFFERS AND NONTRANSFERABILITY OF RIGHTS. Any right to
acquire Shares under the Plan (other than an Option) shall automatically expire
if not exercised by the Purchaser within thirty (30) days after the grant of
such right was communicated to the Purchaser by the Company. Such right shall
not be transferable and shall be exercisable only by the Purchaser to whom such
right was granted, except in the case of a transfer by the Purchaser to its
affiliate with the prior written consent of the Board of Directors at its sole
discretion.

(c)      PURCHASE PRICE. The Purchase Price of Shares to be offered under the
Plan shall be determined by the Board of Directors at its sole discretion. The
Purchase Price shall be payable in a form described in Section 9.

(d)      WITHHOLDING TAXES. As a condition to the purchase of Shares, the
Purchaser shall make such arrangements as the Board of Directors may require for
the satisfaction of any federal, state, local or foreign withholding tax
obligations that may arise in connection with such purchase.

(e)      RESTRICTIONS ON TRANSFER OF SHARES. Any Shares awarded or sold under
the Plan shall be subject to such vesting and special forfeiture conditions,
rights of repurchase, rights of first refusal and other transfer restrictions as
the Board of Directors may determine. Such restrictions shall be set forth in
the applicable Stock Purchase Agreement and shall apply in addition to any
restrictions that may apply to holders of Shares generally.

(f)      ACCELERATED VESTING. Unless the applicable Stock Purchase Agreement
provides otherwise, any right to repurchase a Purchaser's Shares at the original
Purchase Price (if any) upon termination of the Purchaser's Service shall lapse
and all of such Shares shall become vested upon the consummation of a Change in
Control before the Purchaser's Service terminates, at the sole discretion of the
Board of Directors.

SECTION 7. TERMS AND CONDITIONS OF OPTIONS.

(a)      STOCK OPTION AGREEMENT. Each grant of an Option under the Plan shall be
evidenced by a Stock Option Agreement between the Optionee and the Company. Such
Option shall be subject to all applicable terms and conditions of the Plan, and
may be subject to any other terms and conditions which are not inconsistent with
the Plan and which the Board of Directors deems appropriate for inclusion in a
Stock Option Agreement. The provisions of the various Stock Option Agreements
entered into under the Plan need not be identical.

(b)      NUMBER OF SHARES. Each Stock Option Agreement shall specify the
number of Shares that are subject to the Option and shall provide for the
adjustment of such number in accordance with Section 10. The Stock Option
Agreement shall also specify whether the Option is an ISO or a Nonstatutory
Option.

                                      3
<PAGE>

(c)      EXERCISE PRICE. Each Stock Option Agreement shall specify the Exercise
Price. The Exercise Price of an ISO shall not be less than 100% of the Fair
Market Value of a Share on the date of grant, and a higher percentage may be
required by 0. Subject to the preceding sentence, the Exercise Price under any
Option shall be determined by the Board of Directors at its sole discretion. The
Exercise Price shall be payable in a form described in Section 10.

(d)      VESTING. Each Stock Option Agreement shall specify the date and events
on which all or any installment of the Option shall be vested and nonforfeitable
(except as provided in the Plan or the Stock Option Agreement). The vesting and
nonforfeitability provisions applicable to any Option shall be determined by the
Board of Directors at its sole discretion.

(e)      WITHHOLDING TAXES. As a condition to the exercise of an Option, the
Optionee shall make such arrangements as the Board of Directors may require for
the satisfaction of any federal, state, local or foreign withholding tax
obligations that may arise in connection with such exercise. The Optionee shall
also make such arrangements as the Board of Directors may require for the
satisfaction of any federal, state, local or foreign withholding tax obligations
that may arise in connection with the disposition of Shares acquired by
exercising an Option.

(f)      EXERCISABILITY. Each Stock Option Agreement shall specify the date when
all or any installment of the Option is to become exercisable. The
exercisability provisions of any Stock Option Agreement shall be determined by
the Board of Directors at its sole discretion.

(g)      ACCELERATED EXERCISABILITY. Unless the applicable Stock Option
Agreement provides otherwise, all of an Optionee's Options shall become
exercisable in full if (i) the Company is subject to a Change in Control before
the Optionee's Service terminates, (ii) the Company or its parent does not
continue such Options, and (iii) any surviving corporation or its parent does
not assume such Options, or does not substitute options with substantially the
same terms for such Options.

(h)      BASIC TERM. The Stock Option Agreement shall specify the term of the
Option. The term shall not exceed ten (10) years from the date of grant, and
a shorter term may be required by Section 3(b) for Ten-Percent Stockholders.
Subject to the preceding sentence, the Board of Directors at its sole
discretion shall determine when an Option is to expire.

(i)      NONTRANSFERABILITY. No Option shall be transferable by the Optionee
other than by beneficiary designation, will or the laws of descent and
distribution. An Option may be exercised during the lifetime of the Optionee
only by the Optionee or by the Optionee's guardian or legal representative. No
Option or interest therein may be transferred, assigned, pledged or hypothecated
by the Optionee during the Optionee's lifetime, whether by operation of law or
otherwise, or be made subject to execution, attachment or similar process.

(j)      TERMINATION OF SERVICE (EXCEPT BY DEATH OR FOR CAUSE). If an Optionee's
Service terminates for any reason other than the Optionee's death or for Cause,
then the Optionee's Options shall expire on the earliest of the following
occasions:

         (i)      The expiration date determined pursuant to subsection (h)
above;

                                      4
<PAGE>

         (ii)     The date three (3) months after the termination of the
Optionee's Service for any reason other than Disability, or such later date as
the Board of Directors may determine; or

         (iii)    The date six (6) months after the termination of the
Optionee's Service by reason of Disability, or such later date as the Board of
Directors may determine.

The Optionee may exercise all or part of the Optionee's Options at any time
before the expiration of such Options under the preceding sentence, but only to
the extent that such Options had become exercisable before the Optionee's
Service terminated (or became exercisable as a result of the termination) and
the underlying Shares had vested before the Optionee's Service terminated (or
vested as a result of the termination). The balance of such Options shall lapse
when the Optionee's Service terminates. In the event that the Optionee dies
after the termination of the Optionee's Service but before the expiration of the
Optionee's Options, all or part of such Options may be exercised (prior to
expiration) by the executors or administrators of the Optionee's estate or by
any person who has acquired such Options directly from the Optionee by
beneficiary designation, bequest or inheritance, but only to the extent that
such Options had become exercisable before the Optionee's Service terminated (or
became exercisable as a result of the termination) and the underlying Shares had
vested before the Optionee's Service terminated (or vested as a result of the
termination).

(k)      LEAVES OF ABSENCE. For purposes of subsection (j) above, Service
shall be deemed to continue while the Optionee is on a bona fide leave of
absence, if such leave was approved by the Company in writing and if
continued crediting of Service for this purpose is expressly required by the
terms of such leave or by applicable law (as determined by the Company).

(l)      DEATH OF OPTIONEE. If an Optionee dies while the Optionee is in
Service, then the Optionee's Options shall expire on the earlier of the
following dates:

         (i)      The expiration date determined pursuant to subsection (h)
above; or

         (ii)     The date twelve (12) months after the Optionee's death.

All or part of the Optionee's Options may be exercised at any time before the
expiration of such Options under the preceding sentence by the executors or
administrators of the Optionee's estate or by any person who has acquired such
Options directly from the Optionee by beneficiary designation, bequest or
inheritance, but only to the extent that such Options had become exercisable
before the Optionee's death (or became exercisable as a result of the death) and
the underlying Shares had vested before the Optionee's death (or vested as a
result of the death). The balance of such Options shall lapse when the Optionee
dies.

(m)      TERMINATION FOR CAUSE. Unless otherwise determined by the Board of
Directors, all of an Optionee's Options (both vested and unvested) shall be
cancelled and forfeited upon the Optionee's termination of Service for Cause.

(n)      NO RIGHTS AS A STOCKHOLDER. An Optionee, or a transferee of an
Optionee, shall have no rights as a stockholder with respect to any Shares
covered by the Optionee's Option until such

                                      5
<PAGE>

person becomes entitled to receive such Shares by filing a notice of exercise
and paying the Exercise Price pursuant to the terms of such Option.

(o)      MODIFICATION, EXTENSION AND ASSUMPTION OF OPTIONS. Within the
limitations of the Plan, the Board of Directors may modify, extend or assume
outstanding Options or may provide for the cancellation of outstanding Options
(whether granted by the Company or another issuer) in return for the grant of
new Options for the same or a different number of Shares and at the same or a
different Exercise Price. The foregoing notwithstanding, no modification of an
Option shall, without the consent of the Optionee, materially impair the
Optionee's rights or increase the Optionee's obligations under such Option.

(p)      RESTRICTIONS ON TRANSFER OF SHARES. Any Shares issued upon exercise of
an Option shall be subject to same vesting conditions as were applicable to the
Option and such special forfeiture conditions, rights of repurchase, rights of
first refusal and other transfer restrictions as the Board of Directors may
determine. Such restrictions shall be set forth in the applicable Stock Option
Agreement and shall apply in addition to any restrictions that may apply to
holders of Shares generally. Any right to repurchase the Optionee's Shares at
the original Exercise Price upon termination of the Optionee's Service may be
exercised only (i) for cash or for cancellation of indebtedness incurred in
purchasing the Shares and (ii) within ninety (90) days after the later of (A)
the termination of the Optionee's Service or (B) the date of the Option
exercise.

(q)      ACCELERATED VESTING. Unless the applicable Stock Option Agreement
provides otherwise, any right to repurchase an Optionee's Shares at the original
Exercise Price upon termination of the Optionee's Service shall lapse and all of
such Shares shall become vested upon the consummation of a Change in Control
before the Optionee's Service terminates, at the sole discretion of the Board of
Directors.

SECTION 8. PERFORMANCE MEASURES.

(a)      IN GENERAL. In the event of an award or sale of Shares or grant of
Options under the Plan with a Purchase Price or Exercise Price of less than
Fair Market Value at the time of such award, sale or grant, the Committee may
at its sole discretion determine and administer of the terms and conditions
of such award, sale or grant so as to qualify as "performance-based
compensation" within the meaning of Section 162(m) of the Code. To that end,
the grant, payment, vesting and/or exercisability of such award, sale or
grant shall be subject to the achievement during a performance period or
periods of a level or levels of one or more Performance Measures, in each
case as established at the sole discretion of the Committee. The
establishment of Performance Measures applicable to any award, sale or grant
to which this Section 8 applies shall be made before either ninety (90) days
or 25% of the applicable performance period have elapsed. The amount of
compensation payable under the terms of any such award, sale or grant upon
the achievement of any applicable Performance Measure shall not be subject to
any increase as a result of discretion exercised, directly or indirectly, by
the Committee.

(b)      CERTIFICATION OF ACHIEVEMENT OF PERFORMANCE MEASURES. No
compensation attributable to an award, sale or grant subject to this Section
8 shall be paid to or otherwise received by a Purchaser or an Optionee who is
a Covered Employee with respect to any

                                      6
<PAGE>

performance period until the Committee certifies in writing that the
Performance Measures applicable to such award, sale or grant and such
performance period have been satisfied.

(c)      COMMITTEE. All actions required or permitted to be taken by the
Committee under this Section 8 shall be undertaken by the Committee comprised
solely of non-employee directors and outside directors, as established pursuant
to Section 2.

SECTION 9. PAYMENT FOR SHARES.

(a)      GENERAL RULE. The entire Purchase Price or Exercise Price of Shares
issued under the Plan shall be payable in cash or cash equivalents at the time
when such Shares are purchased, except as otherwise provided in this Section 9.

(b)      SERVICES RENDERED. At the sole discretion of the Board of Directors,
Shares may be awarded under the Plan in consideration of services rendered to
the Company, a Parent or a Subsidiary prior to the award.

(c)      SURRENDER OF STOCK. At the sole discretion of the Board of Directors,
all or any part of the Exercise Price may be paid by surrendering, or attesting
to the ownership of, Shares that are already owned by the Optionee. Such Shares
shall be surrendered to the Company in good form for transfer and shall be
valued at their Fair Market Value on the date when the Option is exercised. The
Optionee shall not surrender, or attest to the ownership of, Shares in payment
of the Exercise Price if such action would cause the Company, a Parent or a
Subsidiary to recognize compensation expense (or additional compensation
expense) with respect to the Option for financial reporting purposes that
otherwise would not have occurred.

(d)      PROMISSORY NOTE. At the sole discretion of the Board of Directors, all
or a portion of the Purchase Price or Exercise Price (as the case may be) of
Shares issued under the Plan may be paid with a full-recourse promissory note.
However, the par value of the Shares, if newly issued, shall be paid in cash or
cash equivalents. The Shares shall be pledged as security for payment of the
principal amount of the promissory note and interest thereon. The interest rate
payable under the terms of the promissory note shall not be less than the
minimum rate (if any) required to avoid the imputation of additional interest
under the Code. Subject to the foregoing, the Board of Directors (at its sole
discretion) shall specify the term, interest rate, amortization requirements (if
any) and other provisions of such note.

(e)      EXERCISE/SALE. At the sole discretion of the Board of Directors, and if
Stock is publicly traded, payment may be made all or in part by the delivery (on
a form prescribed by the Company) of an irrevocable direction to a securities
broker approved by the Company to sell Shares and to deliver all or part of the
sales proceeds to the Company in payment of all or part of the Exercise Price
and any withholding taxes.

(f)      EXERCISE/PLEDGE. At the sole discretion of the Board of Directors, and
if Stock is publicly traded, payment may be made all or in part by the delivery
(on a form prescribed by the Company) of an irrevocable direction to pledge
Shares to a securities broker or lender approved by the Company, as security for
a loan, and to deliver all or part of the loan proceeds to the Company in
payment of all or part of the Exercise Price and any withholding taxes.

                                      7
<PAGE>

(g)      NET EXERCISE. At the sole discretion of the Board of Directors, and if
Stock is publicly traded, payment of all or any portion of the Exercise Price of
Shares issued under the Plan may be made by reducing the number of Shares
otherwise deliverable upon the exercise of such Option by the number of Shares
having a fair market value equal to the Exercise Price.

SECTION 10. ADJUSTMENT OF SHARES.

(a)      GENERAL. In the event of a subdivision of the outstanding Stock, a
declaration of a dividend payable in Shares, a declaration of an
extraordinary dividend payable in a form other than Shares in an amount that
has a material effect on the Fair Market Value of the Stock, a combination or
consolidation of the outstanding Stock into a lesser number of Shares, a
recapitalization, a spin-off, a reclassification or a similar occurrence, the
Board of Directors shall make appropriate adjustments in one or more of (i)
the number of Shares available for future grants under Section 4, (ii) the
number of Shares covered by each outstanding Option, or (iii) the Exercise
Price under each outstanding Option.

(b)      MERGERS AND CONSOLIDATIONS. In the event that the Company is a party to
a merger or consolidation, outstanding Options shall be subject to the agreement
of merger or consolidation. Such agreement, without the Optionees' consent, may
provide for:

         (i)      The continuation of such outstanding Options by the Company
(if the Company is the surviving corporation);

         (ii)     The assumption of the Plan and such outstanding Options by the
surviving corporation or its parent;

         (iii)    The substitution by the surviving corporation or its parent of
options with substantially the same terms for such outstanding Options; or

         (iv)     The cancellation of the vested portion (and not the unvested
portion) of such outstanding Options or other rights by a cash payment of the
excess, if any, of the fair market value of the Shares subject to the vested
portion of any such Option or other rights over the aggregate Exercise Price
with respect to such portion.

(c)      RESERVATION OF RIGHTS. Except as provided in this Section 10, an
Optionee or Purchaser shall have no rights by reason of (i) any subdivision
or consolidation of shares of stock of any class, (ii) the payment of any
dividend, or (iii) any other increase or decrease in the number of shares of
stock of any class. Any issuance by the Company of shares of stock of any
class, or securities convertible into shares of stock of any class, shall not
affect, and no adjustment by reason thereof shall be made with respect to,
the number or Exercise Price of Shares subject to an Option. The grant of an
Option pursuant to the Plan shall not affect in any way the right or power of
the Company to make adjustments, reclassifications, reorganizations or
changes of its capital or business structure, to merge or consolidate or to
dissolve, liquidate, sell or transfer all or any part of its business or
assets.

                                      8
<PAGE>

SECTION 11. SECURITIES LAW REQUIREMENTS.

         Shares shall not be issued under the Plan unless the issuance and
delivery of such Shares comply with (or are exempt from) all applicable
requirements of law, including (without limitation) the Securities Act of 1933,
as amended from time to time, the rules and regulations promulgated thereunder,
state securities laws and regulations, and the regulations of any stock exchange
or other securities market on which the Company's securities may then be traded.

SECTION 12. NO RETENTION RIGHTS.

         Nothing in the Plan or in any right or Option granted under the Plan
shall confer upon the Purchaser or Optionee any right to continue in Service for
any period of specific duration or interfere with or otherwise restrict in any
way the rights of the Company (or any Parent or Subsidiary employing or
retaining the Purchaser or Optionee) or of the Purchaser or Optionee, which
rights are hereby expressly reserved by each, to terminate his or her Service at
any time and for any reason, with or without cause.

SECTION 13. DURATION AND AMENDMENTS.

(a)      TERM OF THE PLAN. The Plan, as set forth herein, shall become effective
on the date of its adoption by the Board of Directors, subject to the approval
of the Company's stockholders. In the event that the Company's stockholders fail
to approve the Plan within twelve (12) months after its adoption by the Board of
Directors, any sales or awards of Shares or grants of Options that have already
occurred shall be rescinded, and no additional sales, awards or grants shall be
made thereafter under the Plan. The Plan shall terminate automatically ten (10)
years after its adoption by the Board of Directors and may be terminated on any
earlier date pursuant to subsection (b) below.

(b)      RIGHT TO AMEND OR TERMINATE THE PLAN. The Board of Directors may
amend, suspend or terminate the Plan at any time and for any reason;
provided, however, that any amendment of the Plan which increases the number
of Shares available for issuance under the Plan (except as provided in
Section 10), or which materially changes the class of persons who are
eligible for the grant of ISOs, shall be subject to the approval of the
Company's stockholders. Stockholder approval shall not be required for any
other amendment of the Plan.

(c)      EFFECT OF AMENDMENT OR TERMINATION. No Shares shall be issued or sold
under the Plan after the termination thereof, except upon exercise of an Option
granted prior to such termination. The termination of the Plan, or any amendment
thereof, shall not affect any Share previously issued or any Option previously
granted under the Plan.

SECTION 14. DEFINITIONS.

(a)      "BOARD OF DIRECTORS" shall mean the board of directors of the Company,
as constituted from time to time.

                                      9
<PAGE>

(b)      "CAUSE" shall mean with respect to an Optionee or Purchaser, unless
another meaning is otherwise specifically provided by the Board of Directors,
the earliest to occur of:

         (i)      any conviction of, or plea of guilty or nolo contendre to, a
felony in connection with the performance of services for the Company or any of
its affiliates; or

         (ii)     any willful breach of any written policy or any confidential
or proprietary information, non-compete or non-solicitation covenant with the
Company or any of its affiliates, in any case which is materially and
demonstrably injurious to the Company.

(c)      "CHANGE IN CONTROL" shall mean:

         (i)      The consummation of a merger or consolidation of the Company
with or into another entity or any other corporate reorganization, if persons
who were not stockholders of the Company immediately prior to such merger,
consolidation or other reorganization own immediately after such merger,
consolidation or other reorganization 50% or more of the voting power of the
outstanding securities of each of (A) the continuing or surviving entity and (B)
any direct or indirect parent corporation of such continuing or surviving
entity; or

         (ii)     The sale, transfer or other disposition of all or
substantially all of the Company's assets.

A transaction shall not constitute a Change in Control if its sole purpose is to
change the state of the Company's incorporation or to create a holding company
that will be owned in substantially the same proportions by the persons who held
the Company's securities immediately before such transaction.

(d)      "CODE" shall mean the Internal Revenue Code of 1986, as amended, from
time to time, and the regulations promulgated thereunder.

(e)      "COMMITTEE" shall mean a committee of the Board of Directors, as
described in Section 2(a).

(f)      "COMPANY" shall mean Kinzan, Inc., a Delaware corporation.

(g)      "CONSULTANT" shall mean a person who performs bona fide services for
the Company, a Parent or a Subsidiary as a consultant or advisor, excluding
Employees and Directors.

(h)      "COVERED EMPLOYEE" shall mean each Employee who, as of date of any
award or sale of Shares or grant of Options to such Employee, (i) is a "covered
employee" (as defined in Section 162(m) of the Code) and the recipient of
compensation in excess of $1,000,000 or (ii) is expected by the Board of
Directors to satisfy the requirements of clause (i) as of the end of the taxable
year of the Company, a Parent or a Subsidiary in which compensation attributable
to such Shares or Options (as the case may be) would be deductible without
regard to such Section.

(i)      "DIRECTOR" shall mean a member of the board of directors of the
Company, a Parent or a Subsidiary who is not an Employee.

                                      10
<PAGE>

(j)      "DISABILITY" shall mean that the Optionee is unable to engage in any
substantial gainful activity by reason of any medically determinable physical or
mental impairment as determined by the Board of Directors at its sole
discretion.

(k)      "EMPLOYEE" shall mean an individual who is a common-law employee of the
Company, a Parent or a Subsidiary.

(l)      "EXERCISE PRICE" shall mean the amount for which one Share may be
purchased upon exercise of an Option, as specified by the Board of Directors in
the applicable Stock Option Agreement.

(m)      "FAIR MARKET VALUE" shall mean the fair market value of a Share, as
determined by such methods or procedures as shall be established from time to
time by the Board of Directors at its sole discretion. Such determination shall
be conclusive and binding on all persons.

(n)      "ISO" shall mean an incentive stock option described in Section 422(b)
of the Code.

(o)      "NONSTATUTORY OPTION" shall mean a stock option not described in
Sections 422(b) or 423(b) of the Code.

(p)      "OPTION" shall mean an ISO or Nonstatutory Option granted under the
Plan and entitling the holder to purchase Shares.

(q)      "OPTIONEE" shall mean an individual who holds an Option.

(r)      "PARENT" shall mean any corporation (other than the Company) in an
unbroken chain of corporations ending with the Company, if each of the
corporations other than the Company owns stock possessing 50% or more of the
total combined voting power of all classes of stock in one of the other
corporations in such chain. A corporation that attains the status of a Parent on
a date after the adoption of the Plan shall be considered a Parent commencing as
of such date.

(s)      "PERFORMANCE MEASURES" shall mean any of the following: net sales;
pre-tax income before allocation of corporate overhead and bonus; budget; cash
flow; earnings per share; net income; division, group or corporate financial
goals; return on stockholders' equity; return on assets; attainment of strategic
and operational initiatives; appreciation in and/or maintenance of the price of
Shares or any other public-traded securities of the Company; earnings before
interest and taxes; earnings before interest, taxes, depreciation and
amortization; economic value-added models; comparisons with various stock market
indices; increase in number of customers; and/or reductions in costs.

(t)      "PLAN" shall mean this Kinzan, Inc. 2000 Stock Plan.

(u)      "PRIOR PLAN" shall mean the Kinzan.com 1999 Stock Option/Stock Issuance
Plan.

(v)      "PURCHASE PRICE" shall mean the consideration for which one Share may
be acquired under the Plan (other than upon exercise of an Option), as specified
by the Board of Directors in the applicable Stock Purchase Agreement.

                                      11
<PAGE>

(w)      "PURCHASER" shall mean an individual to whom the Board of Directors has
offered the right to acquire Shares under the Plan (other than upon exercise of
an Option).

(x)      "SELECTED AWARD" shall have the meaning ascribed in Section(a).

(y)      "SERVICE" shall mean service as an Employee, Director or Consultant.

(z)      "SHARE" shall mean one share of common stock of the Company, with a par
value of $0.001, as adjusted in accordance with Section 10 (if applicable).

(aa)     "STOCK OPTION AGREEMENT" shall mean the agreement between the Company
and an Optionee which contains the terms, conditions and restrictions pertaining
to the Optionee's Option.

(bb)     "STOCK PURCHASE AGREEMENT" shall mean the agreement between the Company
and a Purchaser who acquires Shares under the Plan which contains the terms,
conditions and restrictions pertaining to the acquisition of such Shares.

(cc)     "SUBSIDIARY" shall mean any corporation (other than the Company) in an
unbroken chain of corporations beginning with the Company, if each of the
corporations other than the last corporation in the unbroken chain owns stock
possessing 50% or more of the total combined voting power of all classes of
stock in one of the other corporations in such chain. A corporation that attains
the status of a Subsidiary on a date after the adoption of the Plan shall be
considered a Subsidiary commencing as of such date.

(dd)     "TEN-PERCENT STOCKHOLDER" shall mean an individual who owns more than
10% of the total combined voting power of all classes of outstanding stock of
the Company, its Parent or any of its Subsidiaries.

SECTION 15. EXECUTION.

                  To record the adoption of the Plan by the Board of Directors,
the Company has caused its authorized officer to execute the same.

                                  KINZAN, INC.

                                  By: /s/ Jeffrey P. Higgins
                                     -------------------------------------------

                                  Title: Vice President and General Counsel
                                        ----------------------------------------

                                      12

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