Document:

EXHIBIT 10.15

Duncan & Hill * a marketing communications company

                           LETTER OF AGREEMENT
                           -------------------

This letter acknowledges and confirms the appointment of DUNCAN & HILL
(D&H) the marketing/creative agency for NETVOICE TECHNOLOGIES CORPORATION
(NTC).  The purpose of this agreement is to set forth D&H's method of
billing, charges and schedule of services that are incorporated herein and
become part of this agreement.  Equally as important, and included in the
following, are the responsibilities of D&H to NTC and NTC to D&H.

This contract commences on November 1, 1999 and will remain in effect until
October 31, 2000. The terms of this contract will stay in effect beyond
this date unless the contract is terminated or renegotiated.  Either party
can terminate the contract after this date by written notice. After receipt
of notice of termination, the rights, duties and responsibilities of each
party under this agreement will continue in full force for 90 days from
date of notification.

I.   RESPONSIBILITIES
     ----------------

     A.   D&H to NTC
          ----------

     As your creative/marketing agency, we will put forth our best efforts
     to create meaningful and resultful marketing plans and communications.
     We will make ourselves as familiar as possible with your business,
     services, products and markets in order to submit to you marketing
     ideas and creative approaches which we believe fit your needs.  We
     will use our creative and marketing expertise to produce artwork,
     printed materials, audio-visual items and other promotional materials
     at the most favorable rates to you.  We will pay on a timely basis all
     proper bills incurred for your account to outside suppliers.  We will
     make no commitments or disbursements or incur any obligations for your
     account without your prior written authorization.  All supplier
     invoices will be submitted with final invoicing upon request.

     B.   NTC to D&H
          ----------

     As the client, you will furnish the agency all reasonable information
     available about your business, products or markets.  D&H understands
     and accepts that this information is confidential and as such will not
     be disclosed to other advertisers and/or advertising agencies or any
     suppliers to D&H except where necessary and in such cases NTC will
     authorize the disclosure in writing.  D&H agrees that this acceptance
     of non-disclosure of confidential information shall survive the term
     of the contract.

     D&H will work directly with any individual designated by NTC, in
     collecting information, submitting recommendations and obtaining
     approval of copy, layout and finished art.  The client will advise the
     agency when there is dissatisfaction with any of its ideas, finished
     work, prices and/or personnel at the time such dissatisfaction occurs.

     3856 Oakton St. Skokie, IL 60076 847-676-4784 fax 847-676-4938

<PAGE>

II.  SCHEDULE OF BILLING SERVICES AND CHARGES
     ----------------------------------------

     D&H will be employed for a yearly contract of $120,000 to provide full
     marketing services.  A monthly fee will be due on the last day of the
     preceding month as detailed below. NTC will issue D&H $20,000 of
     restricted stock to be held at least one year, bringing the total
     package to $120,000 for year one.  If contract continues into second
     year, the monthly fee will remain at $10,000/month.

                                       YEAR 1         YEAR 2
                                       ------         ------
     November                          $3,000         10,000
     December                           3,000         10,000
     January                            5,000         10,000
     February                           9,000         10,000
     March                             10,000         10,000
     April                             10,000         10,000
     May                               10,000         10,000
     June                              10,000         10,000
     July                              10,000         10,000
     *August                           10,000         10,000
     *September                        10,000         10,000
     *October                          10,000         10,000
                                       ------         ------
                                     $100,000
     Stock                             20,000
     TOTAL                           $120,000       $120,000

     D&H fee will cover all D&H staff time for the following:
     1.   All marketing planning.

     2.   Development of NTC corporate and brand positioning including logo
          development and all brainstorming sessions and analysis.

     3.   Concept development through final copy and layout for all media
          forms including:
                         Print
                         Outdoor
                         Radio
                         Television
                         Trade Advertising
                         POS
                         Collateral Materials (brochure/program)
                         Packaging

<PAGE>

Letter of Agreement
Page 3 of 5

     4.   Time of principals and staff of D&H for:

          a.   Marketing Planning
          b.   Client Meetings
          c.   Coordination
          d.   Negotiations
          e.   Sales Meetings
          f.   Media Selection
          g.   Advertising Placements
               - Consumer
               - Trade
          h.   Trade Promotions
          i.   Consumer Promotions

     5.   Client Service - Designated principals, defined as Messrs. Duncan
          and Patterson, will be the management contacts.  Lee Hudson and
          Debra Brennen will be assigned to serve as daily local contact
          detailing and coordinating functions as needed.

     6.   Media - D&H will participate in the overall strategic media
          planning and budgeting.  D&H will take full responsibility for
          placement, negotiation and accounting activities. All contracted
          media will be estimated in advance at net and invoiced direct by
          the media.

     7.   Art and Mechanical - Planning, coordinating and supervising.

     8.   Production - Coordinating of art & mechanical and films with
          specified printer.

     9.   Traffic - All general planning, coordinating and supervision.
          D&H is responsible for the full handling of all production
          materials involving the external trafficking of discs, films,
          engravings, electrotypes, etc. All expenses including packing
          express, postage and other transportation charges will be billed
          to NTC at the agency's pre-estimated net cost.

     10.  Research - Design, supervision, and analysis relative to studies
          conducted by an outside research firm.  All outside supplier
          costs will be pre-estimated and billed net.

     11.  Client Copies of Creative Materials - NTC will receive two sets
          of all produced creative including printed materials and
          broadcast tapes, unless specified otherwise by NTC.

<PAGE>

Letter of Agreement
Page 4 of 5

     C.   Additional Fees
          ---------------

     1.   ART AND MECHANICAL
          All costs including:  finished art, keyline, illustration, type,
          photography, film & processing, retouching, stats, comps, and
          other related costs will be billed at a 10% commission. Where
          partial cash advances are required by suppliers, NTC will be
          billed in advance for the necessary prepayments. Otherwise, NTC
          will be billed after the completion of the specific job.  No work
          will be initiated without a written estimate approved by NTC.
          Estimates will correspond to budgeted guidelines.

     2.   PRODUCTION
          Supervising and bidding.  Because production is competitive and
          quality can vary significantly, D&H requires three bids of
          comparable sources for any given job.  While NTC is welcome to
          include specific suppliers in the bidding process, D&H reserves
          the right to make the final selection relative to producing the
          highest quality of work within the budgeted guidelines. If NTC so
          chooses to make the final selection of a supplier that D&H is not
          familiar, D&H cannot guarantee that the desired quality level or
          budget requirements will be adhered to.  All costs including:
          supervision, directing, films, separations, printing, video and
          audio production will be billed at a 10% commission to NTC. Media
          will be billed net.  Where partial cash advances are required by
          suppliers, NTC will be billed in advance for the necessary
          prepayments.  Otherwise, NTC will be billed after the completion
          of the specific job.  No work will be initiated without a written
          estimate approved by NTC.  Estimates will correspond to budgeted
          guidelines.

     3.   TRAVEL AND ENTERTAINMENT
          All travel /entertainment and related expenses  incurred
          specifically for NTC relative to successfully accomplishing the
          assignment will be billed at net costs except for those costs
          directly related to meetings in your Dallas office by one of your
          designated D&H account service team members which is included in
          our monthly fee. Expenses must be within budgeted guidelines and
          approved in advance.

<PAGE>

Letter of Agreement
Page 5 of 5

     D.   Terms of Payment
          ----------------

          All fee/invoices are due the last working day prior to the
          ensuing month. All other invoices require the standard terms of
          payment, Net 30 days, unless specified differently.

          All invoices not paid within terms shall accrue interest at the
          rate of 1% per month (12% annually).  If the account becomes past
          due, D&H has the right to reduce services as deemed necessary
          until the account is brought to current status.  NTC agrees to
          pay a service charge of $25 for each check returned unpaid.  In
          the event that this account is placed with an outside agency for
          collection, NTC agrees to pay all reasonable collection costs,
          attorney fees and court costs.

     E.   All finished artwork and creative is the sole property of NTC.

/s/ JAY M. DUNCAN  Date: 11-15-99  /s/ JEFFREY ROTHELL  Date: 11-20-99
------------------      ---------  --------------------      ---------

JAY M. DUNCAN
President
Duncan & Hill                      NetVoice Technologies CorporationEXHIBIT 10.16

                      CUSTOMER AUTHORIZATION FORM A
frontier
communications

                                          ACCOUNT NO.____________________
-------------------------------------------------------------------------
NEW [ ]ACCOUNT [ ]CORPORATE ACCOUNT    EXISTING [X] ACCOUNT SERVICE ADD
               [ ]BRANCH ACCOUNT
------------------------------------------------------------------------
                       SEND FRONTIER STATEMENT TO
------------------------------------------------------------------------
BILLING NAME
     Netvoice Technologies
STREET ADDRESS                FLOOR, SUITE, APT BLDG, ETC, IF APPLICABLE
     13747 MontFort Dr.                      #250
CITY                          STATE               ZIP
     Dallas                     TX                75240
PRIMARY CONTACT PERSON   PRIMARY CONTACT PHONE    PRIMARY CONTACT FAX
     Stephen Kenney      972-788-2988             972-788-2995
ALTERNATE CONTACT PERSON ALTERNATE CONTACT PHONE  ALTERNATE CONTACT FAX

E-MAIL ADDRESS                WEB SITE NAME
     Skenney@Netvoice.net
-------------------------------------------------------------------------
               SERVICE LOCATION - IF DIFFERENT THAN ABOVE
-------------------------------------------------------------------------
LOCATION NAME
     Houston to San Antonio Point to Point
STREET ADDRESS                FLOOR, SUITE, APT BLDG, ETC. IF APPLICABLE
     Service location on #6
CITY                          STATE               ZIP

CONTACT PERSON                     CONTACT PHONE
-------------------------------------------------------------------------
                   CREDIT INFORMATION - IF APPLICABLE
-------------------------------------------------------------------------
COMPANY TAX ID#     TYPE OF BUSINESS [ ]PARTNERSHIP    [ ]CORPORATION
                                     [ ]SUBCHAPTER     [ ]JOINT VENTURE
                                     [ ]SOLE PROPRIETORSHIP*
*SOCIAL SECURITY NUMBER NEEDED
NAME OF PRINCIPAL (FIRST, MIDDLE, LAST NAME)      SOCIAL SECURITY NUMBER

CURRENT LONG DISTANCE CARRIER           HAS THE APPLICANT EVER
                                        HAD A FRONTIER ACCOUNT? [ ]YES
                                                                [ ]NO
TOTAL NUMBER OF LONG DISTANCE      ESTIMATED TOTAL
LINES FOR THIS ACCOUNT             MONTHLY USAGE $0
[ ]ATTACH LONG DISTANCE CARRIER BILLING STATEMENT
[ ]ATTACH FINANCIAL STATEMENT
-------------------------------------------------------------------------
                   BILLING OPTIONS (FOR EACH ACCOUNT)
-------------------------------------------------------------------------
CORPORATE BILLING [ ]YES [ ]NO INITIAL NUMBER OF BRANCH ACCOUNTS______
[X] CORPORATE PAY [ ]BRANCH PAY   [ ]INVOICE TO CORPORATE
DISCOUNT OPTIONS [ ]DISCOUNT TO CORPORATE OR [X]SHARED DISCOUNTS
TOTAL ESTIMATED USAGE                   CORPORATE ACCOUNT #
OF COMBINED ACCOUNTS_________                     0203798442
Regardless of the Billing Option selected above, the undersigned agrees
that it is fully responsible for and guarantees payment of all minimum
usage and all other charges billed to the Corporation Account and all
branch accounts added to the Corporate Account.

                                               CUSTOMER'S INITIALS /s/ SK
DIRECT CREDIT CARD BILLING
CREDIT CARD HOLDERS NAME           [ ]VISA [ ]MC [ ]DISC [ ]AMEX

CREDIT CARD NUMBER                                EXP. DATE

INVOICE FORMAT:     [ ]STANDARD      [ ]SUMMARY OPTION ONLY
-------------------------------------------------------------------------
                           FOR OFFICE USE ONLY
-------------------------------------------------------------------------
CYCLE     CUSTOMER ACCOUNT NUMBER       SALES SOURCE   LEAD [ ]YES [ ]NO
21        0203798442
ASSOCIATION    PACKAGE   PRODUCT   OPTION         MKT SOURCE CODE

-------------------------------------------------------------------------
                        FRONTIER REPRESENTATIVES
-------------------------------------------------------------------------
SALES OFFICE PHONE NUMBER     SALES OFFICE FAX NUMBER  SALES DATE
972-387-9067                  972-387-5637
CONTRACT ID   RF0402
SALES REP NAME (PLEASE PRINT) SALES ID  IF NAME (PLEASE PRINT) SALES ID
 Chris Byran                  DS005
CLIENT SERVICE REP NAME (PLEASE PRINT) SALES ID  DATA REP NAME  SALES ID

SE NAME (PLEASE PRINT)        SALES ID
-------------------------------------------------------------------------
                         CUSTOMER AUTHORIZATION
-------------------------------------------------------------------------
Customer appoints [ ]    Frontier Communications Services Inc.
                         ("Frontier") as its primary long distance
                         carrier ([ ]including intraLATA service where
                         available) and/or
                  [ ]    Frontier Local Service Provider as its local
                         service provider; and to access its agent in all
                         matters relating to the provision of such
                         services as selected by Customer.
Customer understands and agrees it may be subject to charges from its
local telephone company to switch long distance carriers and it may have
only one primary long distance carrier for each of its telephone numbers
that it adds to its Frontier accounts.

IF NO BOXES ABOVE ARE CHECKED, CUSTOMER IS NOT SELECTING FRONTIER AS ITS
LOCAL OR LONG DISTANCE CARRIER AT THIS TIME, BUT IS ORDERING OTHER
FRONTIER SERVICES.

Customer agrees to the monthly usage and term commitments it may have
selected elsewhere on this form and any other Frontier form(s).  Customer
understands that it may be liable for a cancellation fee if it does not
fulfill its term commitment.  Customer agrees that all Services it
receives from Frontier or a Frontier affiliate (collectively, the
"Service") are subject to Frontier's then current price lists and
tariffed rates and the terms and conditions of Service set out in any
applicable Frontier/Frontier affiliate tariffs, as all of the same may be
revised from time to time (collectively the "Tariff").  Customer
acknowledges it has read this entire form and has received a copy of all
applicable rates and charges for the Services it selected.  If there is a
conflict between the terms of this or an other applicable Frontier forms
and the Tariff, the Tariff controls with respect to a regulated Service
(such as local or long distance) and the form controls with respect to a
non-regulated Service (such as dedicated Internet). This authorization
and order is voidable by Frontier if altered in any manner.

Service availability is subject to Customer meeting Frontier's credit
criteria.  Customer warrants that any credit/financial information
submitted to Frontier is accurate.  Customer authorizes Frontier (and its
agents) to perform credit checks and investigate Customer's bank and
other credit references, where permitted by law.  If Customer elects
credit card billing.  Customer authorizes Frontier to bill all Service
charges to the credit card number submitted by Customer.

STEPHEN KENNEY Director Traffic Engineering
-----------------------------------
NAME/TITLE - PLEASE PRINT

/s/ STEPHEN KENNEY                      10-1-99
-----------------------------------     -------------------
AUTHORIZED SIGNATURE                    DATE
-------------------------------------------------------------------------
White - Office Copy   Yellow - Sales Representative Copy
Pink - Customer Copy

<PAGE>

                      CUSTOMER AUTHORIZATION FORM B
frontier
communications
                                                   ACCOUNT NO. 0203798442
-------------------------------------------------------------------------
PRODUCT        [ ]SIGNATURE  [ ]PLAN II [ ]PRIORITY [ ]EZ PLAN [ ]OTHER
                    PLAN                     PLAN

TERM    CUSTOMER [ ]MTM    [ ]24 Month  [ ]12 Month  [ ]MTM       Term
LENGTH  INITIALS [ ]12 MO  [ ]36 Month  [X]24 Month  [ ]15 Month  Length
                                                     [ ]30 Month ______Mo
-------------------------------------------------------------------------
 MONTHLY CUSTOMER  [ ]$10MTM [ ]$10,000 [ ]$2,500    [ ]$10MTM   MUG
  USAGE  INITIALS  [ ]$1,500 [ ]$15,000 [ ]$5,000    [ ]$100
GUARANTEE          [ ]$3,000 [ ]$25,000 [X]$10,000   [ ]$500
                   [ ]$5,000 [ ]$35,000 [ ]$25,000   [ ]$1,000
                   [ ]$7,500 [ ]$50,000              [ ]$1,500
-------------------------------------------------------------------------
INTERNATIONAL PRICING PLAN [ ]BASIC          [ ]TARGET PLUS
                           [ ]POWER PLAN     [ ]POWER BOOSTER
-------------------------------------------------------------------------
PRODUCT & SERVICES   LOCATION     LOCATION     LOCATION     LOCATION
                     _____        _____        _____        _____
-------------------------------------------------------------------------
 [X] PRODUCTS        NRC  MRC     NRC  MRC     NRC  MRC     NRC  MRC
     ORDERED
-------------------------------------------------------------------------
SWITCHED LOCAL OUTBOUND & INBOUND
Local Business Lines
Local Directory
 Assistance
Local Analog PBX
 Trunks
Switched Outbound
Accounting Codes
Voice VPN
Switched Inbound
Time-Of-Day Index
Percent Call
 Allocation
Point of Origination
 Routing/Blocking
MultiPoint
GlobalPoint
Simple Connect
Multiple Carrier/
 SMS Routing
Other___________
     ___________
     ___________
     ___________
-------------------------------------------------------------------------
DEDICATED LOCAL OUTBOUND & INBOUND
Dedicated Outbound
SS7
ISDN - PRI
Accounting Codes
Dedicated Inbound
ANI/DNIS
Time-Of-Day Index
Percent Call
 Allocation
Point of Origination
 Routing/Blocking
Frame Relay
ATM
Dedicated Internet
Private Line Service   X
Local Digital Service
Voice VPN

Multiple Carrier/
 SMS Routing
Other___________
     ___________
     ___________
     ___________
-------------------------------------------------------------------------
TOTAL NRC/MRC       $            $            $            $
PER COLUMN          -----------------------------------------------------
                 Sub Total NRC This Page$___  $___Sub Total MRC This Page
Page _____ of ____
-------------------------------------------------------------------------

<PAGE>
                      CUSTOMER AUTHORIZATION FORM A
frontier
communications

                                          ACCOUNT NO.____________________
-------------------------------------------------------------------------
NEW [ ]ACCOUNT [ ]CORPORATE ACCOUNT    EXISTING [ ] ACCOUNT SERVICE ADD
               [ ]BRANCH ACCOUNT
------------------------------------------------------------------------
                       SEND FRONTIER STATEMENT TO
------------------------------------------------------------------------
BILLING NAME

STREET ADDRESS                FLOOR, SUITE, APT BLDG, ETC, IF APPLICABLE

CITY                          STATE               ZIP

PRIMARY CONTACT PERSON   PRIMARY CONTACT PHONE    PRIMARY CONTACT FAX

ALTERNATE CONTACT PERSON ALTERNATE CONTACT PHONE  ALTERNATE CONTACT FAX

E-MAIL ADDRESS                WEB SITE NAME

-------------------------------------------------------------------------
               SERVICE LOCATION - IF DIFFERENT THAN ABOVE
-------------------------------------------------------------------------
LOCATION NAME

STREET ADDRESS                FLOOR, SUITE, APT BLDG, ETC. IF APPLICABLE

CITY                          STATE               ZIP

CONTACT PERSON                     CONTACT PHONE
-------------------------------------------------------------------------
                   CREDIT INFORMATION - IF APPLICABLE
-------------------------------------------------------------------------
COMPANY TAX ID#     TYPE OF BUSINESS [ ]PARTNERSHIP    [ ]CORPORATION
                                     [ ]SUBCHAPTER     [ ]JOINT VENTURE
                                     [ ]SOLE PROPRIETORSHIP*
*SOCIAL SECURITY NUMBER NEEDED
NAME OF PRINCIPAL (FIRST, MIDDLE, LAST NAME)      SOCIAL SECURITY NUMBER

CURRENT LONG DISTANCE CARRIER           HAS THE APPLICANT EVER
                                        HAD A FRONTIER ACCOUNT? [ ]YES
                                                                [ ]NO
TOTAL NUMBER OF LONG DISTANCE      ESTIMATED TOTAL
LINES FOR THIS ACCOUNT             MONTHLY USAGE $0
[ ]ATTACH LONG DISTANCE CARRIER BILLING STATEMENT
[ ]ATTACH FINANCIAL STATEMENT
-------------------------------------------------------------------------
                   BILLING OPTIONS (FOR EACH ACCOUNT)
-------------------------------------------------------------------------
CORPORATE BILLING [ ]YES [ ]NO INITIAL NUMBER OF BRANCH ACCOUNTS______
[ ] CORPORATE PAY [ ]BRANCH PAY   [ ]INVOICE TO CORPORATE
DISCOUNT OPTIONS [ ]DISCOUNT TO CORPORATE OR [ ]SHARED DISCOUNTS
TOTAL ESTIMATED USAGE                   CORPORATE ACCOUNT #
OF COMBINED ACCOUNTS_________
Regardless of the Billing Option selected above, the undersigned agrees
that it is fully responsible for and guarantees payment of all minimum
usage and all other charges billed to the Corporation Account and all
branch accounts added to the Corporate Account.

                                              CUSTOMER'S INITIALS
DIRECT CREDIT CARD BILLING
CREDIT CARD HOLDERS NAME           [ ]VISA [ ]MC [ ]DISC [ ]AMEX

CREDIT CARD NUMBER                                EXP. DATE

INVOICE FORMAT:     [ ]STANDARD      [ ]SUMMARY OPTION ONLY
-------------------------------------------------------------------------
                           FOR OFFICE USE ONLY
-------------------------------------------------------------------------
CYCLE     CUSTOMER ACCOUNT NUMBER       SALES SOURCE   LEAD [ ]YES [ ]NO

ASSOCIATION    PACKAGE   PRODUCT   OPTION         MKT SOURCE CODE

-------------------------------------------------------------------------
                        FRONTIER REPRESENTATIVES
-------------------------------------------------------------------------
SALES OFFICE PHONE NUMBER     SALES OFFICE FAX NUMBER  SALES DATE

CONTRACT ID
SALES REP NAME (PLEASE PRINT) SALES ID  IF NAME (PLEASE PRINT) SALES ID

CLIENT SERVICE REP NAME (PLEASE PRINT) SALES ID  DATA REP NAME  SALES ID

SE NAME (PLEASE PRINT)        SALES ID
-------------------------------------------------------------------------
                         CUSTOMER AUTHORIZATION
-------------------------------------------------------------------------
Customer appoints [ ]    Frontier Communications Services Inc.
                         ("Frontier") as its primary long distance
                         carrier ([ ]including intraLATA service where
                         available) and/or
                  [ ]    Frontier Local Service Provider as its local
                         service provider; and to access its agent in all
                         matters relating to the provision of such
                         services as selected by Customer.
Customer understands and agrees it may be subject to charges from its
local telephone company to switch long distance carriers and it may have
only one primary long distance carrier for each of its telephone numbers
that it adds to its Frontier accounts.

IF NO BOXES ABOVE ARE CHECKED, CUSTOMER IS NOT SELECTING FRONTIER AS ITS
LOCAL OR LONG DISTANCE CARRIER AT THIS TIME, BUT IS ORDERING OTHER
FRONTIER SERVICES.

Customer agrees to the monthly usage and term commitments it may have
selected elsewhere on this form and any other Frontier form(s).  Customer
understands that it may be liable for a cancellation fee if it does not
fulfill its term commitment.  Customer agrees that all Services it
receives from Frontier or a Frontier affiliate (collectively, the
"Service") are subject to Frontier's then current price lists and
tariffed rates and the terms and conditions of Service set out in any
applicable Frontier/Frontier affiliate tariffs, as all of the same may be
revised from time to time (collectively the "Tariff").  Customer
acknowledges it has read this entire form and has received a copy of all
applicable rates and charges for the Services it selected.  If there is a
conflict between the terms of this or an other applicable Frontier forms
and the Tariff, the Tariff controls with respect to a regulated Service
(such as local or long distance) and the form controls with respect to a
non-regulated Service (such as dedicated Internet). This authorization
and order is voidable by Frontier if altered in any manner.

Service availability is subject to Customer meeting Frontier's credit
criteria.  Customer warrants that any credit/financial information
submitted to Frontier is accurate.  Customer authorizes Frontier (and its
agents) to perform credit checks and investigate Customer's bank and
other credit references, where permitted by law.  If Customer elects
credit card billing.  Customer authorizes Frontier to bill all Service
charges to the credit card number submitted by Customer.

DENVER BRIERS PURCHASING MGR
-----------------------------------
NAME/TITLE - PLEASE PRINT

/s/ DENVER BRIERS                       7-20-99
-----------------------------------     -------------------
AUTHORIZED SIGNATURE                    DATE
-------------------------------------------------------------------------
White - Office Copy   Yellow - Sales Representative Copy
Pink - Customer Copy

<PAGE>

                      CUSTOMER AUTHORIZATION FORM B
frontier
communications
                                                ACCOUNT NO.______________
-------------------------------------------------------------------------
PRODUCT        [ ]SIGNATURE  [ ]PLAN II [ ]PRIORITY [ ]EZ PLAN [ ]OTHER
                    PLAN                     PLAN

TERM    CUSTOMER [ ]MTM    [X]24 Month  [ ]12 Month  [ ]MTM       Term
LENGTH  INITIALS [ ]12 MO  [ ]36 Month  [ ]24 Month  [ ]15 Month  Length
                                                     [ ]30 Month ______Mo
-------------------------------------------------------------------------
 MONTHLY CUSTOMER  [ ]$10MTM [ ]$10,000 [ ]$2,500    [ ]$10MTM   MUG
  USAGE  INITIALS  [ ]$1,500 [ ]$15,000 [ ]$5,000    [ ]$100      $10,000
GUARANTEE          [ ]$3,000 [ ]$25,000 [ ]$10,000   [ ]$500
                   [ ]$5,000 [ ]$35,000 [ ]$25,000   [ ]$1,000
                   [ ]$7,500 [ ]$50,000              [ ]$1,500
-------------------------------------------------------------------------
INTERNATIONAL PRICING PLAN [ ]BASIC          [ ]TARGET PLUS
                           [ ]POWER PLAN     [ ]POWER BOOSTER
-------------------------------------------------------------------------
PRODUCT & SERVICES   LOCATION     LOCATION     LOCATION     LOCATION
                     _____        _____        _____        _____
-------------------------------------------------------------------------
 [X] PRODUCTS        NRC  MRC     NRC  MRC     NRC  MRC     NRC  MRC
     ORDERED
-------------------------------------------------------------------------
SWITCHED LOCAL OUTBOUND & INBOUND
Local Business Lines
Local Directory
 Assistance
Local Analog PBX
 Trunks
Switched Outbound
Accounting Codes
Voice VPN
Switched Inbound
Time-Of-Day Index
Percent Call
 Allocation
Point of Origination
 Routing/Blocking
MultiPoint
GlobalPoint
Simple Connect
Multiple Carrier/
 SMS Routing
Other___________
     ___________
     ___________
     ___________
-------------------------------------------------------------------------
DEDICATED LOCAL OUTBOUND & INBOUND
Dedicated Outbound
SS7
ISDN - PRI
Accounting Codes
Dedicated Inbound
ANI/DNIS
Time-Of-Day Index
Percent Call
 Allocation
Point of Origination
 Routing/Blocking
Frame Relay
ATM
Dedicated Internet
Private Line Service
Local Digital Service
Voice VPN

Multiple Carrier/
 SMS Routing
Other___________
     ___________
     ___________
     ___________
-------------------------------------------------------------------------
TOTAL NRC/MRC       $            $            $            $
PER COLUMN          -----------------------------------------------------
                 Sub Total NRC This Page$___  $___Sub Total MRC This Page
Page _____ of ____
-------------------------------------------------------------------------

<PAGE>

                      CUSTOMER AUTHORIZATION FORM C
frontier
communications
                                              ACCOUNT NO.________________
-------------------------------------------------------------------------
PRODUCT & SERVICES   LOCATION     LOCATION     LOCATION     LOCATION
                     _____        _____        _____        _____
-------------------------------------------------------------------------
 [X] PRODUCTS        NRC  MRC     NRC  MRC     NRC  MRC     NRC  MRC
     ORDERED
-------------------------------------------------------------------------
Calling Cards
Toll-Free Voice Mail
Teleconferencing
Dial-Up Internet
Broadcast Fax
Paging Service
Executive Summary
 Profile(SM)
Express View(SM)
Custom ESP
Alternate Call
 Detail Delivery
uCommand(SM)
PrioritySite(SM)
Priority Connect(SM)
Other___________
     ___________
     ___________
     ___________
-------------------------------------------------------------------------
Managed Services
Customer Premise
 Equipment
Other___________
     ___________
     ___________
     ___________
-------------------------------------------------------------------------
Target Plus/Optional
-------------------------------------------------------------------------
TOTAL NRC/MRC       $            $            $            $
PER COLUMN          -----------------------------------------------------
                 Sub Total NRC This Page$___  $___Sub Total MRC This Page
                   Sub Total NRC Part B $___  $___Sub Total MRC Part B
             Sub Total NRC Add'l Page(s)$___  $___Sub Total MRC Add'lPage
                               Total NRC$___  $___Total MRC
-------------------------------------------------------------------------

Page ____ of ____

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