Document:

CLGX- 6.30. 14-EX10.3

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

AMENDMENT 3
TO
SUPPLEMENT A
TO
MASTER PROFESSIONAL SERVICES AGREEMENT

This Amendment 3 to Supplement A (“Amendment 3 to Supplement A”) is entered into effective September 1, 2013 (the “Amendment 3 to Supplement A Effective Date”) by and between CoreLogic Solutions, LLC, a California limited liability company, with principal offices at 40 Pacifica, Suite 900, Irvine, CA 92618 formerly known as CoreLogic Real Estate Solutions, LLC (“CoreLogic”), and Cognizant Technology Solutions U.S. Corporation, a Delaware corporation having a principal place of business at 500 Frank W. Burr Blvd., Teaneck, New Jersey 07666 (“Supplier”) (collectively, the “Parties” and each, a “Party”). 
This Amendment 3 to Supplement A is entered into pursuant to and subject to that certain Supplement A dated as of August 17, 2011 as previously amended (“Supplement A”) and the Master Professional Services Agreement (“Master Professional Services Agreement” or “MPSA”) dated as of August 17, 2011 by and between the Parties, the terms of which, except as may be expressly modified or excluded herein, are incorporated herein by reference. 
RECITALS
WHEREAS the Parties have agreed to reclassify certain resources (including modifying associated Charges) and to modify certain service descriptions under certain Schedules to Supplement A; and

WHEREAS the Parties desire to document such reclassification of resources and modification of service descriptions as set forth in this Amendment 3 to Supplement A.

AGREEMENT

NOW THEREFORE, in consideration of the mutual promises contained herein, and of other good and valid consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties hereby agree as follows:

		
	1.
	Section 1.5 of Schedule A-2 is modified by adding below new schedule details:

Schedule A-2.11            TSG Dorado Software Support (ITO) Services

		
	2.
	Schedule A-4.1 is modified by (i) adding a new line 24 (A-2.11 TSG Dorado Software Support (ITO) Services) as set forth below, (ii) deleting line 19 (A-2.7 Corporate Software (ITO) Services) and replacing it with (A-2.7 Corporate Software (ITO) Services) set forth below, and (iii) deleting line 22 (A-2.9 Data and Analytics Software Support (ITO) Services) and replacing it with (A-2.9 Data and Analytics Software Support (ITO) Services) set forth below :

	
										
	Schedule
	Service Area
	Activity Category
	Year 1
	Year 2
	Year 3
	Year 4
	Year 5
	Year 6
	Year 7

	A-2.7
	Corporate Software (ITO) Services
	Software & Development
	***
	***
	***
	***
	***
	***
	***

	A-2.9
	Data and Analytics Software Support (ITO) Services
	Software & Development
	***
	***
	***
	***
	***
	***
	***

	A-2.11
	TSG Dorado Software Support (ITO) Services
	Software & Development
	***
	***
	***
	***
	***
	***
	***

		
	3.
	Schedule A-4.2 is modified by (i) adding a new line 24 (A-2.11 TSG Dorado Software Support (ITO) Services) as set forth below, (ii) deleting line 19 (A-2.7 Corporate Software (ITO) Services) and replacing it with (A-2.7 Corporate Software (ITO) Services) set forth below, and (iii) deleting line 22 (A-2.9 Data and Analytics 

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  1

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

Software Support (ITO) Services) and replacing it with (A-2.9 Data and Analytics Software Support (ITO) Services) set forth below :

	
										
	Schedule
	Service Area
	Activity Category
	Year 1
	Year 2
	Year 3
	Year 4
	Year 5
	Year 6
	Year 7

	A-2.7
	Corporate Software (ITO) Services
	Software & Development
	***
	***
	***
	***
	***
	***
	***

	A-2.9
	Data and Analytics Software Support (ITO) Services
	Software & Development
	***
	***
	***
	***
	***
	***
	***

	A-2.11
	TSG Dorado Software Support (ITO) Services
	Software & Development
	***
	***
	***
	***
	***
	***
	***

		
	4.
	Schedule A-4.3 is modified as follows:

		
	(i)
	Add a new line 23 (A-2.11 TSG Dorado Software Support (ITO) Services) of the “Rate Per Month” tab as follows:

	
				
	Schedule
	Service Area
	Activity Category
	Monthly FTE Rates

	A-2.11
	TSG Dorado Software Support (ITO) Services
	Software & Development
	***

		
	(ii)
	Add  a new line 23 (A-2.11 TSG Dorado Software Support (ITO) Services) of the “Rate Per Hour” tab as follows:

	
				
	Schedule
	Service Area
	Activity Category
	Hourly FTE Rates

	A-2.11
	TSG Dorado Software Support (ITO) Services
	Software & Development
	***

		
	5.
	New schedule A-2.11 annexed hereto as Exhibit 1 is created to support TSG Dorado Software Support (ITO) Services to be performed by supplier. 

		
	6.
	Capitalized terms used without definition have the meanings ascribed to them in the Supplement A and the MPSA.

		
	7.
	All other terms of Supplement A remain in full effect.

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  2

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

IN WITNESS WHEREOF, the Parties have caused this Amendment 3 to Supplement A to be executed by their respective duly authorized representatives as of the Amendment 3 to Supplement A Effective Date.
	
		
	CORELOGIC SOLUTIONS, LLC
	COGNIZANT TECHNOLOGY SOLUTIONS U.S. CORPORATION

	By: ___/s/ Elaine Wells__________________  _
	By:____/s/  T. Jai Kumar____________________

	Title:____VP SSVM           _______________   
	Title:___Client Partner______                     _____  

	Date:____2/19/14__________________            
	Date:____2/19/14_           ___________________

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  3

Exhibit 1

 

MASTER PROFESSIONAL SERVICES AGREEMENT
between
CoreLogic Real Estate Solutions, LLC
and
Cognizant Technology Solutions U.S. Corporation

August 17, 2011

Supplement A
Mortgage Support Services
Revisions Effective September 1, 2013

Schedule A-2.11
Technology Solution Group Software Support (ITO) Services

	
	
	This document contains proprietary and confidential information of CoreLogic and Cognizant.  The information contained in this document may not be disclosed outside either Party without the prior written permission of the other Party.

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

 Schedule A-2.11
Technology Solution Group Software Support (ITO) Services
		
	1.
	INTRODUCTION

		
	1.1.
	Agreement.  This Schedule A-2.11 (this “Schedule”) is attached to and incorporated by reference in Supplement A to that certain Master Professional Services Agreement by and between CoreLogic and Supplier dated September 1, 2013.

		
	1.2.
	References.  All references in this Schedule to articles, sections and exhibits shall be to this Schedule, unless another reference is provided.

		
	1.3.
	Definitions.  Terms used in this Schedule with initial capitalized letters but not defined in this Schedule shall have the respective meanings set forth in Schedule A-1 to Supplement A, Schedule 1 to the MPSA or the other Schedules to the MPSA or Supplement A.

		
	1.4.
	Purpose.  This Schedule describes the Technology Solution Group software business process services (the “Technology Solution Group Software Support (ITO) Services” also referred as CoreLogic-Dorado in some part of this document) to be performed by Supplier in accordance with the Agreement and the Supplement.

		
	1.5.
	Assistance, Coordination and Support.  Certain activities described in this Schedule will require assistance, coordination and/or support by CoreLogic.  CoreLogic will provide such assistance, coordination and/or support in accordance with the Policy and Procedures Manual or as otherwise agreed by CoreLogic. 

		
	2.
	OVERVIEW OF TECHNOLOGY SOLUTION GROUP SOFTWARE SUPPORT SERVICES

		
	(a)
	With respect to the Technology Solution Group Software Support Services, Supplier’s responsibilities will include providing the following types of Services (as further described in this Schedule): 

		
	(i)
	Elaboration

		
	(ii)
	Estimation

		
	(iii)
	Construction

		
	(iv)
	Transition

		
	(v)
	Testing

		
	(vi)
	Deployment

		
	(vii)
	Operational support and maintenance

		
	(viii)
	Sprint Management

		
	(ix)
	IT Infrastructure Management 

		
	(b)
	Supplier will provide support for multiple product platforms including *** implementations.  

		
	3.
	PROVIDE SOFTWARE SUPPORT FOR ***, *** AND ***

		
	3.1.
	Process Overview- ***,

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  5

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(a)
	The “*** software support” Core Function will require Supplier to manage and support the *** software.  *** is a Loan Origination System for Mortgage Lenders which has customized implementation for ***, ***, ***, and ***. The *** platform is supported by resources with significant domain knowledge that are proficient in *** and ***.  Certain activities described in this Core Function will require participation, assistance, coordination and/or support by CoreLogic.  CoreLogic will provide such assistance, coordination and/or support in accordance with the Policy and Procedures Manual or as otherwise agreed by CoreLogic and Supplier. 

		
	(b)
	Technology and Tools.  Supplier will use the following tools and systems to provide the Services associated with this Core Function:

		
	(i)
	***. 

		
	(c)
	Development Methodology.  Supplier will use the following development methodology to provide the Services associated with this Core Function.

		
	(i)
	*** and ***

		
	3.2.
	Process Overview - ***

		
	(a)
	The “*** software support” Core Function will require Supplier to manage and support the *** software.  *** is a Transaction Management platform built to provide integration with ***’s ***.  It provides high availability and managed connectivity of vendor services to a set of entitled clients. Management of Client Transactions is performed through Rich Internet Application designed for the clients and customer support group. The *** platform is supported by resources with significant domain knowledge that are proficient in *** and ***  technologies.  Certain activities described in this Core Function will require participation, assistance, coordination and/or support by CoreLogic.  CoreLogic will provide such assistance, coordination and/or support in accordance with the Policy and Procedures Manual or as otherwise agreed by CoreLogic and Supplier.

		
	(b)
	Technology and Tools.  Supplier will use the following tools and systems to provide the Services associated with this Core Function:

		
	(i)
	***. 

		
	(c)
	Development Methodology.  Supplier will use the following development methodology to provide the Services associated with this Core Function.

		
	(i)
	*** and ***

		
	3.3.
	Process Overview - *** 

		
	(a)
	The “*** software support” Core Function will require Supplier to manage and support the *** software.  *** is an Application Integration platform which provides a vendor integration platform for the CoreLogic’ s *** platform. The *** platform is supported by resources with significant domain knowledge that are proficient in *** and ***  technologies.  Certain activities described in this Core Function will require participation, assistance, coordination and/or support by CoreLogic.  CoreLogic will provide such assistance, coordination and/or support in accordance with the Policy and Procedures Manual or as otherwise agreed by CoreLogic and Supplier.

		
	(b)
	Technology and Tools.  Supplier will use the following tools and systems to provide the Services associated with this Core Function:

		
	(i)
	***. 

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  6

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(c)
	Development Methodology.  Supplier will use the following development methodology to provide the Services associated with this Core Function.

		
	(i)
	*** and ***

		
	3.4.
	ELABORATION

		
	(a)
	This Core Function  will require Supplier to interact with CoreLogic Dorado Engineering to gather and refine Activity specifications  for workflow, data-model, activities, and integrations in project areas 

		
	3.5.
	ESTIMATION

		
	(a)
	This Core Function will require Supplier to manage and conduct any activities necessary to estimate the cost, time and effort required for such project.  Supplier’s responsibilities include the following:

		
	(i)
	Estimate and provide to CoreLogic the cost, timeline and level of effort required for a project based on requirements provided by CoreLogic

		
	(ii)
	Review and re-work (as appropriate or as requested by CoreLogic) such estimate and provide such estimate to CoreLogic for its approval and distribution to the applicable CoreLogic Personnel

		
	3.6.
	CONSTRUCTION

		
	a)
	This Core Function will require Supplier to conduct and manage any activities necessary to develop the coding associated with such software development project. The supplier will provide engineering services to complete CoreLogic Dorado requested  construction deliverables. With respect to proposed software, Supplier will perform the following activities as directed by CoreLogic  with  respect to such software:

		
	(i)
	Analyze and understand requirements documents

		
	(ii)
	Deliver unit tested code checked into CoreLogic Dorado’s software repository as per the  specification document

		
	(iii)
	Supplier will be required to close bug reports after performing  a fix; entering time sheets for reporting; 

		
	(iv)
	Ensure unit and integration testing on the completed/delivered code.

		
	(v)
	Understand coding standards and prepare development in accordance with CoreLogic Standards

		
	(vi)
	Develop applicable application code consistent with requirements and design documents

		
	(vii)
	Develop all applicable application/data interfaces

		
	(viii)
	Perform code review 

		
	b)
	Supplier will not be responsible for general full system QA, Production Deployment, Business requirement gathering or Business requirement documentation.

		
	3.7.
	TRANSITION 

		
	(a)
	This Core Function will require Supplier to provide engineering services to complete CoreLogic Dorado requested transition deliverables.   Supplier’s responsibilities include:

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  7

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	i)
	Develop all applicable training materials and documentation for deployment, operation, support and maintenance

		
	ii)
	Document  lesson learned

		
	iii)
	Supplier will participate in task reviews  as called by the CoreLogic Dorado Project Managers 

		
	3.8.
	TESTING

This Core Function will require Supplier to conduct and manage any activities necessary to perform testing of the proposed software associated with such software development project.
		
	(a)
	Supplier’s responsibilities in unit testing for applicable Software include:

		
	(i)
	Create unit test 

		
	(ii)
	Rework such test cases as directed by CoreLogic and submit such reworked test cases to CoreLogic for approval

		
	(iii)
	Upon approval by CoreLogic, execute such unit test cases and provide results to CoreLogic for sign-off

		
	(iv)
	Perform remediation for issues identified during system testing

		
	(b)
	This Core Function will require Supplier to conduct and manage any activities necessary to perform integrated testing associated with such software development project. Supplier’s responsibilities in integrated testing for applicable software include:

		
	(i)
	Perform smoke and sanity testing 

		
	(ii)
	Prepare integration test cases as required by CoreLogic and submit such test cases to CoreLogic for review

		
	(iii)
	Rework such test cases as directed by CoreLogic and submit such reworked test cases to CoreLogic for sign-off

		
	(iv)
	Upon approval from CoreLogic, conduct functional testing, bug testing and bug validation

		
	(v)
	Perform remediation for issues identified during system testing

		
	(c)
	This Core Function will require Supplier to conduct and manage any activities necessary to perform system testing associated with such software development project.  Supplier’s responsibilities in system testing include:

		
	(i)
	Conduct applicable system testing as requested by CoreLogic

		
	(ii)
	Conduct applicable co-existence, regression and compatibility test

		
	(iii)
	Based upon such testing, prepare system test report and provide such report to CoreLogic

		
	(iv)
	Perform remediation for issues identified during system testing or as requested by CoreLogic

		
	3.9.
	DEPLOYMENT 

		
	(a)
	This Core Function will require Supplier to conduct and manage any activities necessary to deployment of such proposed software into a development area.  Supplier’s responsibilities in deployment in to development area include:

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  8

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(i)
	Prepare and push development continuous build for applications approved by CoreLogic for deployment and submit such build to CoreLogic for review and signoff.  Revise such build as requested by CoreLogic.

		
	3.10.
	SPRINT MANAGEMENT

		
	(a)
	Supplier will perform sprint management activities as required/requested for individual projects described below 

		
	(i)
	*** implementation

		
	(ii)
	*** integration

		
	(iii)
	*** implementations

		
	(b)
	The applicable Core Functions include planning the time period in which software development occurs on a specified set of backlog items (a “Sprint”).  Responsibilities in sprint planning include:

		
	(i)
	CoreLogic will develop stories for a Sprint that are complete with respect to product and release theme, understood by the team, and have been validated by the detailed acceptance criteria

		
	(ii)
	Supplier will prioritize and select the highest priority stories for such Sprint based on criteria provided by CoreLogic

		
	(iii)
	Supplier will identify, estimate and develop tasks for selected user stories prior to execution of such Sprint; review tasks with applicable CoreLogic Personnel prior to Sprint execution

		
	(iv)
	Supplier will add incidents/defects not handled during such Sprint to the applicable product backlog

		
	(v)
	CoreLogic will update product backlog and ensure all features not done during the Sprint are added back to the product backlog

		
	(vi)
	During the execution of a Sprint, Supplier will continuously work with the applicable product owner to review, plan and estimate future work in the product backlog

		
	(c)
	With respect to the applicable Core Functions, Supplier will conduct and manage any tasks necessary to complete Sprint execution and release, including the following:

		
	(i)
	Conduct daily synchronization meetings with the team associated with such Sprint (a “Scrum Team”)

		
	(ii)
	Ensure developer environment is ready for execution of such Sprint with all third-party tools configured, in accordance with  CoreLogic guidelines

		
	(iii)
	Use continuous integration framework in place,  in accordance with  CoreLogic guidelines

		
	(iv)
	Use CoreLogic specified  build automation  in place

		
	(v)
	Complete design analysis per the applicable user story or theme in accordance with CoreLogic design requirements; provide such design to CoreLogic for review and make any revisions as requested by CoreLogic

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  9

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(vi)
	Develop unit test cases for the stories to be developed and utilize test cases during testing activities

		
	(vii)
	Develop all applicable documentation (e.g. requirements and architecture documentation) required for backlog in *** and applicable CoreLogic tools , as agreed upon by Supplier and CoreLogic, to support the Sprint

		
	(viii)
	Conduct source code changes for all the items that have been signed up for in the Sprint 

		
	(ix)
	Refactor such source code to make it comprehensive, maintainable and, amenable to change

		
	(x)
	Check-in source code into the applicable code library with appropriate comments

		
	(xi)
	Merge finalized source code with the main branch and tag in accordance with CoreLogic’s requirements.

		
	(xii)
	Cross reference code changes against existing source code to eliminate conflicts 

		
	(xiii)
	Detect duplicate source code and review with CoreLogic to address changes

		
	(xiv)
	Conduct peer reviews and implement recommendations into Sprint execution

		
	(xv)
	Coordinate applicable testing tasks and activities with project teams and IT staff

		
	(xvi)
	Execute unit test cases for story points that have been signed up for in the Sprint

		
	(xvii)
	Review the reports generated from automation testing and conduct necessary manual test cases to ensure that tests are passing; report all incidents/defects to CoreLogic

		
	(xviii)
	Conduct regression testing to identify and fix any defects that have been introduced in the unchanged area of the software

		
	(xix)
	Accurately report and track software defects using an automated defect tracking tool; fix such software defects to maintain software operations

		
	(xx)
	Estimate test effort and provide updates on remaining work to project team and project management

		
	(xxi)
	Actively participate in quality assurance process improvement

		
	(xxii)
	Develop and maintain applicable test plans, test cases, test data, test scenarios, and other test documentation

		
	(xxiii)
	Update “Sprint burn down” in the applicable system on a daily basis as team members enter in remaining work 

		
	(d)
	With respect to the applicable Core Functions, CoreLogic will perform the following activities associate with Sprint execution and release:

		
	(i)
	Identify and prioritize release backlogs

		
	(ii)
	Identify number sprints per release

		
	(iii)
	Update and review release metrics

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  10

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(e)
	The applicable Core Functions will require Supplier to conduct and manage any activities necessary to perform Sprint review and retrospection associated with a software development project Supplier’s responsibilities in Sprint review and retrospection include the following:

		
	(i)
	Conduct Sprint review and report progress back to the product owner and other applicable key constituents once Sprint execution activities have been completed

		
	(ii)
	Conduct Sprint retrospections and report progress back to the product owner and other applicable key constituents once Sprint execution activities have been completed 

		
	3.11.
	APPLICATION SUPPORT AND MAINTENANCE

		
	a)
	Supplier will perform and manage all application support and maintenance activities for in-scope applications upon receipt of help desk Incidents, automated alerts and communication from CoreLogic Personnel.  Supplier’s responsibilities with respect to application support and maintenance include the following:

		
	(i)
	Interact with appropriate CoreLogic subject matter experts (“SMEs”)  to support help desk in Incident resolution

		
	(ii)
	Diagnose Incident, perform root cause analysis

		
	(iii)
	Conduct Incident impact analysis; develop and implement resolution plan for such Incident in line with CoreLogic policies

		
	(iv)
	Work with affected IT owners and business users to identify outage windows and scheduling the application for approved fixes

		
	(v)
	Restore service to such application in accordance with the Service Levels and provide such application to CoreLogic for testing

		
	(vi)
	As designated and upon requested by CoreLogic, perform scheduled / routine and preventive maintenance for applications

		
	(vii)
	Apply patch and/or fixes to resolve bug fixes and support enhancements in accordance with CoreLogic defined policies 

		
	(viii)
	Implement a continuous process improvement methodology to achieve quality improvements as approved by CoreLogic

		
	(ix)
	Create monitoring processes to track application Incident fixes and provide such processes to CoreLogic

		
	(x)
	Create monitoring scripts to track application Incident fixes and provide such scripts to CoreLogic 

		
	(xi)
	Support requests to develop proactive application monitoring as required by CoreLogic

		
	4.
	IT INFRASTRUCTURE MANAGEMENT 

Process Overview.
		
	(a)
	The “IT Infrastructure Management” Core Function will require Supplier to support ***, ***, *** Infrastructure Administration. Supplier’s responsibilities includes:

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  11

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(b)
	*** Admin

		
	(i)
	Ensure *** Admin team acknowledge and resolve *** alert.

		
	(ii)
	Install, configure, and maintain hardware and software within CoreLogic Dorado’s disaster recovery, development, and production, environments. 

		
	(iii)
	Support deployment of new customers and applications as requested by CoreLogic-Dorado. 

		
	(iv)
	Resolve system problems, determine root cause and implement long-term solutions in conjunction with Management, Development and Deployment staff.  

		
	(v)
	Act as escalation point for problem resolution.  

		
	(vi)
	Monitor and audit system processing, performance, capacity and security.

		
	(vii)
	Support 12 hrs. x 5 business days  and on-call support for weekends as needed. 

		
	(c)
	 *** Administration

		
	(i)
	Initiate, document, track, manage and resolve customer support cases in a timely and efficient manner

		
	(ii)
	Act as escalation point for problem resolution.  

		
	(iii)
	Monitor and audit system processing, performance, capacity and security.

		
	(iv)
	Provide verbal and written communications with customers via Support Hotline (telephone and email), and throughout the customer support case management process

		
	(v)
	Provide leadership during customer support incidents, and provide communications of status to  CoreLogic Dorado Team and to the end customer, as stipulated in CoreLogic guidelines

		
	(vi)
	Provide support and carry out duties on specific shift in a 24x7 operation

		
	(vii)
	Continuously monitor the health of all in-scope infrastructure in the production and CoreLogic Customer staging environments using *** Alerts monitoring tools. (***)

		
	(viii)
	Report outstanding issues to the *** organization on a daily basis

		
	(ix)
	Report/escalate SEV1 issues to onsite 

		
	(x)
	Coordinate SEV2 escalation procedures in accordance with the CoreLogic’s requirements

		
	(xi)
	Follow the process of handling SEV3 and Low Priority ICPs in accordance with the CoreLogic’s requirements/direction

		
	(xii)
	Ensure issues assigned to *** are monitored, acknowledged and escalated to the appropriate technical personnel within prescribed time frames as defined by CoreLogic

		
	(xiii)
	Ensure that issues assigned to *** from customer support, meet the standards for required information

		
	(xiv)
	Ensure that technical personnel acknowledge and follow-up on assigned issues within the prescribed timeframes and that responses meet the standards for the required information

		
	(xv)
	Maintain good internal customer relations by being proactive with issues and managing expectations.

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  12

CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION IN ACCORDANCE WITH THE SECURITIES ACT OF 1933, AS AMENDED, AND RULE 24B-2 PROMULGATED THEREUNDER. OMITTED INFORMATION HAS BEEN REPLACED WITH ASTERISKS.

		
	(xvi)
	Produce and publish daily *** Report and provide written/verbal status to CoreLogic as required.

		
	(d)
	 ***  Administration

		
	(i)
	Day to day functions include manage the Routers, Switches and global load balancer topology and work with application groups to determine optimal application traffic design.

		
	(ii)
	 Develop custom *** Troubleshoot load balancer and related application issues Identify, design and implement flexible, responsive, and secure technology services.

		
	(iii)
	Participates in architecture and operation of server and global load balancing, *** development, secured tiered network, Internet, and remote access infrastructures. 

		
	(iv)
	Generates conceptual, logical, and physical network architectures, documents, testing analyses, test plans, and risk assessments to ensure sound architecture that meets client needs.

		
	(v)
	Provide support to Routers and Switches.

		
	(vi)
	Provide support and carry out duties on specific shift in a 24x7 operation , on call support

		
	(e)
	*** Infrastructure Administration

		
	(i)
	Provide ongoing administration of database systems, including monitoring, proactive maintenance, backup and recovery, and problem resolution (production, development, and QA).  

		
	(ii)
	Manage *** infrastructure  for production and *** stack

		
	(iii)
	Ensure *** Admin team acknowledge and resolve *** alert

		
	(iv)
	Provide technical support of database systems for internal end users.  

		
	(v)
	Adhere to technical and procedural standards.  

		
	(vi)
	Periodically Monitor Production performance reports to proactively identify performance problems.

		
	(vii)
	Work with the *** team to resolve critical production performance issues.

		
	(viii)
	Perform root cause analysis of Database/SQL performance problems and recommend a solution.

		
	(ix)
	Support 12 hrs. x 5 business days  and on-call support for weekends as needed. 

		
	(x)
	Support Disaster Recovery Plan both as to preparation and recovery.

CORELOGIC / COGNIZANT 
CONFIDENTIAL                    Amendment 3 to Supplement A                     Page  13ex10-1.htm

Exhibit 10.1

PROMISSORY NOTE

	
US $240,000

	
Effective July 18, 2014

NOW THEREFORE FOR VALUE RECEIVED, the undersigned, The Mint Leasing, Inc., a Nevada corporation (the “Borrower”), hereby promises to pay to the order of Jerry Parish, an individual (the “Lender“), the principal sum of Two Hundred and Forty Thousand Dollars ($240,000), in lawful money of the United States of America, which shall be legal tender, bearing interest and payable as provided herein. This Promissory Note (this “Note” or “Promissory Note”) has an effective date of July 18, 2014 (the “Effective Date”).  This Note is entered into to evidence amounts loaned by the Lender to the Borrower on the Effective Date.

1.           Interest on this Note shall accrue at a rate of ten percent (10%) per annum.  All past-due principal and interest (which failure to pay such amounts shall be defined herein as an “Event of Default”) shall bear interest at the rate of fourteen percent (14%) per annum until paid in full. All computations of interest shall be made on the basis of a 360-day year for actual days elapsed.  All such interest shall accrue and be paid upon the Maturity Date of the Loan.

2.           This Note (together with accrued and unpaid interest) is payable on July 18, 2015, the “Maturity Date“.

3.           This Note may be prepaid in whole or in part, at any time and from time to time, without premium or penalty.

4.           If any payment of principal or interest on this Note shall become due on a Saturday, Sunday or any other day on which national banks are not open for business, such payment shall be made on the next succeeding business day.

5.           This Note shall be binding upon the Borrower and inure to the benefit of the Lender named herein and Lender’s respective successors and assigns.

6.           No provision of this Note shall alter or impair the obligation of Borrower to pay the principal of and interest on this Note at the times, places and rates, and in the coin or currency, herein prescribed.

7.           The Borrower will do or cause to be done all things reasonably necessary to preserve and keep in full force and effect its corporate existence, rights and franchises and comply with all laws applicable to the Borrower, except where the failure to comply could not reasonably be expected to have a material adverse effect on the Borrower.

8.           Notwithstanding anything to the contrary in this Note or any other agreement entered into in connection herewith, whether now existing or hereafter arising and whether written or oral, it is agreed that the aggregate of all interest and any other

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charges constituting interest, or adjudicated as constituting interest, and contracted for, chargeable or receivable under this Note or otherwise in connection with this loan transaction, shall under no circumstances exceed the Maximum Rate (as defined below).

9.           The Borrower represents and warrants to Lender as follows:

(a)           The execution and delivery by the Borrower of this Note (i) are within the Borrower’s corporate power and authority, and (ii) have been duly authorized by all necessary corporate action.

(b)           This Note is a legally binding obligation of the Borrower, enforceable against the Borrower in accordance with the terms hereof, except to the extent that (i) such enforceability is limited by bankruptcy, insolvency, reorganization, moratorium or other laws relating to or affecting generally the enforcement of creditors’ rights, and (ii) the availability of the remedy of specific performance or injunctive or other equitable relief is subject to the discretion of the court before which any proceeding therefore may be brought.

 

10.           If an Event of Default (as defined herein or below) occurs (unless all Events of Default have been cured or waived by Lender), Lender may, by written notice to the Borrower, declare the principal amount then outstanding of, and the accrued interest (if any) and all other amounts payable on, this Note to be immediately due and payable.  The following events and/or any other Events of Default defined elsewhere in this Note are “Events of Default” under this Note:

 

(a)           the Borrower shall fail to pay, when and as due, the principal or interest payable hereunder (if any) within fifteen (15) days from the due date of such payment; or

 

(b)           the Borrower shall have breached in any material respect any covenant in this Note, and, with respect to breaches capable of being cured, such breach shall not have been cured within thirty (30) days following the occurrence of such breach; or

 

(c)           the Borrower shall: (i) make an assignment for the benefit of creditors, file a petition in bankruptcy, petition or apply to any tribunal for the appointment of a custodian, receiver or a trustee for it or a substantial portion of its assets; (ii) commence any proceeding under any bankruptcy, reorganization, arrangement, readjustment of debt, dissolution or liquidation or statute of any jurisdiction, whether now or hereafter in effect; (iii) have filed against it any such petition or application in which an order for relief is entered or which remains undismissed for a period of ninety (90) days or more; (iv) indicate its consent to, approval of or acquiescence in any such petition, application, proceeding or order for relief or the appointment of a custodian, receiver or trustee for it or a substantial portion of its assets; or (v) suffer any such custodianship, receivership or trusteeship to continue undischarged for a period of ninety (90) days or more; or

 

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(d)           the Borrower shall take any action authorizing, or in furtherance of, any of the foregoing.

 

11.           In case any one or more Events of Default shall occur and be continuing, Lender may proceed to protect and enforce its rights by an action at law, suit in equity or other appropriate proceeding, whether for the specific performance of any agreement contained herein or for an injunction against a violation of any of the terms hereof, or in aid of the exercise of any power granted hereby or thereby or by law or otherwise.  In case of a default in the payment of any principal of or premium, if any, or interest on this Note, the Borrower will pay to Lender such further amount as shall be sufficient to cover the reasonable cost and expenses of collection, including, without limitation, reasonable attorneys’ fees, expenses and disbursements.  No course of dealing and no delay on the part of Lender in exercising any right, power or remedy shall operate as a waiver thereof or otherwise prejudice Lender’s rights, powers or remedies.  No right, power or remedy conferred by this Note upon Lender shall be exclusive of any other right, power or remedy referred to herein or therein or now or hereafter available at law, in equity, by statute or otherwise.

 

12.           If from any circumstance any holder of this Note shall ever receive interest or any other charges constituting interest, or adjudicated as constituting interest, the amount, if any, which would exceed the Maximum Rate shall be applied to the reduction of the principal amount owing on this Note, and not to the payment of interest; or if such excessive interest exceeds the unpaid balance of principal hereof, the amount of such excessive interest that exceeds the unpaid balance of principal hereof shall be refunded to Borrower. In determining whether or not the interest paid or payable exceeds the Maximum Rate, to the extent permitted by applicable law (i) any non-principal payment shall be characterized as an expense, fee or premium rather than as interest; and (ii) all interest at any time contracted for, charged, received or preserved in connection herewith shall be amortized, prorated, allocated and spread in equal parts during the period of the full stated term of this Note. The term “Maximum Rate” shall mean the maximum rate of interest allowed by applicable federal or state law.

13.           This Note may be executed in several counterparts, each of which is an original.  It shall not be necessary in making proof of this Note or any counterpart hereof to produce or account for any of the other counterparts.  A copy of this Note signed by one party and faxed or scanned and emailed to another party (as a PDF or similar image file) shall be deemed to have been executed and delivered by the signing party as though an original.  A photocopy or PDF of this Note shall be effective as an original for all purposes.

14.           It is the intention of the parties hereto that the terms and provisions of this Note are to be construed in accordance with and governed by the laws of the State of Texas, except as such laws may be preempted by any federal law controlling the rate of interest which may be charged on account of this Note.  The parties hereby consent and agree that, in any actions predicated upon this Note, venue is properly laid in Texas and that the Circuit Court in and for Harris Country, Texas, shall have full subject matter and

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personal jurisdiction over the parties to determine all issues arising out of or in connection with the execution and enforcement of this Note.

15.           The term “Borrower” as used herein in every instance shall include the Borrower’s successors, legal representatives and assigns, including all subsequent grantees, either voluntarily by act of the Borrower or involuntarily by operation of law and shall denote the singular and/or plural and the masculine and/or feminine and natural and/or artificial persons, whenever and wherever the contexts so requires or properly applies.  The term “Lender” as used herein in every instance shall include the Lender’s successors, legal representatives and assigns, as well as all subsequent assignees, endorsees and Lenders of this Note, either voluntarily by act of the parties or involuntarily by operation of law.  Captions and paragraph headings in this Note are for convenience only and shall not affect its interpretation.  If and whenever this Note shall be assigned and transferred, or negotiated, including transfers to substitute or successor trustees (all of which transfers and assignments shall not require the consent of Borrower), the Lender hereof shall be deemed the “Lender” for all purposes under this Note.

16.           Anything else in this Note to the contrary notwithstanding, in any action arising out of this Agreement, the prevailing party shall be entitled to collect from the non-prevailing party all of its attorneys’ fees.  For the purposes of this Note, the party who receives or is awarded a substantial portion of the damages or claims sought in any proceeding shall be deemed the “prevailing” party and attorneys’ fees shall mean the reasonable fees charged by an attorney or a law firm for legal services and the services of any legal assistants, and costs of litigation, including, but not limited to, fees and costs at trial and appellate levels.

17.           Every provision of this Note is intended to be severable.  If, in any jurisdiction, any term or provision hereof is determined to be invalid or unenforceable, (a) the remaining terms and provisions hereof shall be unimpaired, (b) any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such term or provision in any other jurisdiction, and (c) the invalid or unenforceable term or provision shall, for purposes of such jurisdiction, be deemed replaced by a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision.  If a court of competent jurisdiction determines that any covenant or restriction or portion thereof, set forth in this Note is unreasonable or unenforceable, the court shall reduce or modify such covenants or restrictions to those which it deems reasonable and enforceable under the circumstances and, as so reduced or modified, the parties hereto agree that such covenants and restrictions shall remain in full force and effect as so modified.  In the event a court of competent jurisdiction determines that any provision of this Note is invalid or against public policy and cannot be so reduced or modified so as to be made enforceable, the remaining provisions of this Note shall not be affected thereby, and shall remain in full force and effect.

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18.           No modification, amendment, addition to, or termination of this Note, nor waiver of any of its provisions, shall be valid or enforceable unless in writing and signed by all the parties hereto. The Note constitutes the entire agreement of the parties regarding the matters contemplated herein, or related thereto, and supersedes all prior and contemporaneous agreements, and understandings of the parties in connection therewith.

19.           This Note and the repayment of this Note shall be unsecured by Borrower and Lender shall have no rights to any collateral or security interests in connection herewith or the payment of this Note.

[Remainder of page left intentionally blank. Signature page follows.]

 

 

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Promissory Note

  

  

  

IN WITNESS WHEREOF, Borrower has duly executed this Promissory Note on July 23, 2014, with an Effective Date as provided above.

 

	
“Borrower“

	  
	
The Mint Leasing, Inc.

	
(A Nevada Corporation)

	  
	  
	

/s/ Jerry Parish    

	
Jerry Parish

	
President

“Lender“

/s/ Jerry Parish   

Jerry Parish

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Promissory Note

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