Document:

Kranem Corporation: Exhibit 10.11 - Filed by newsfilecorp.com

RENEWAL AMENDMENT NO. 2

To

AGREEMENT dated 15th September, 2004 & 

RENEWAL AMENDMENT dated 25th July, 2008

(“Agreements”)

Between 

SATYAM COMPUTER SERVICES LIMITED

And

XALTED NETWORK, INC

This Renewal Amendment to the above referenced Agreements is entered into and made effective as of 1st May 2009 (“Amendment Effective Date”) by and between Satyam Computer Services Ltd, having its registered office at,
Mayfair Building, S. P Road, Secunderabad, Pin: 500003 (“Satyam”) and Xalted Network, Inc with its principal place of business at 690, North McCathy Blvd. Suite 200, Milpitas, California 95035, USA (“XNI”). 

In consideration of the mutual covenants contained herein, and for such other good and valuable consideration, the sufficiency of which is acknowledged by the parties hereto, the Agreement shall be amended as follows: 

	
1 		
The parties agree to extend the term of the Agreement for an additional term of one (1) year from the end of the current term to 30th April 2010.

	
	 	 
	
2. 		
Section 2.13.2 of the Agreement dated 15th September, 2004 is deleted completely.

	
	 	 
	
3. 		
Section 2.13 .1 of the Agreement dated 15th September, 2004 is modified as follows:

	

“XNI will provide the Bundled software required for BSNL IOBAS project, to Satyam at a price of Rs 0.80 per 1000 priced interconnect CDRs for volumes upto 100 million Priced interconnect CDRs per day. These rates are retrospectively effective
from April 2009 to April 2010 (Limited to completion of bill cycle activities pertaining to March 2010)”. This price is inclusive of all duties, taxes and levies. 

	
4. 		
Except as specifically modified herein, all other provisions of the Agreement dated le September, 2004 remain in full force and effect.

	

 

IN WITNESS WHEREOF, the parties hereto have caused this Amendment to the Agreements to be executed by their duly authorized representatives as of the Amendment Effective Date. 

	
SATYAM COMPUTER SERVICES LIMITED
		
 	
XALTED NETWORKS INC
	
	
 	
 	
 
	
Signature /s/ K.B. Iyappa                                         

		
 	
Signature /s/ Ajay M. Batheja                

	
	
Name: K.B. Iyappa
		
 	
Name: Ajay M. Batheja
	
	
Title: General Counsel & Authorised Signatory
		
 	
Title: Chief Executive Officer
	
	
Date: 04 June, 2009.                                                  

		
 	
Date: 10 June 2009                                     

	

 

	
2Kranem Corporation: Exhibit 10.12 - Filed by newsfilecorp.com

RENEWAL AMENDMENT NO. 3

To AGREEMENT dated 15th September, 2004 & 

Renewal Amendments dated 25th July, 2008

(“Agreements”)

Between 

SATYAM COMPUTER SERVICES LIMITED And 

XALTED NETWORK, INC

This Renewal Amendment to the above referenced Agreements is entered into and made effective as of 1st May 2010 (“Amendment Effective Date”) by and between Satyam Computer Services Ltd, having its registered office at,
Satyam Infocity Building, 12, Plot no 35/36, Hi-TEC City Layout,, Survey No 64, Madhapur, Hyderabad Pin:  500081, AP, India (“Satyam”) and Xalted Network, Inc with its principal place of business at 690, North McCathy Blvd. Suite
200, Milpitas, California 95035, USA (“XNI”). 

In consideration of the mutual covenants contained herein, and for such other good and valuable consideration, the sufficiency of which is acknowledged by the parties hereto, the Agreement shall be amended as follows: 

	
1 		
The parties agree to extend the term of the Agreement for an additional term of one (1) year from the end of the current term to 30th April 2011.

	
	 	 
	
2. 		
Section 2.13.2 in the original Agreement is deleted completely.

	
	 	 
	
3. 		
Section 2.13 .1 of the Agreement is now modified as follows:

	

“XNI will provide the Bundled software required for BSNL IOBAS project, to Satyam at a price of Rs 0.75 per 1000 priced interconnect CDRs for volumes upto 100 million Priced interconnect CDRs per day. These rates are retrospectively
effective from 1st April 2010 to April 2011 (Limited to completion of bill cycle activities pertaining to March 2010)”. This price is inclusive of all duties, taxes and levies. 

	
4. 		
Except as specifically modified herein, all other provisions of the Agreement dated le September, 2004 remain in full force and effect.

	

 

IN WITNESS WHEREOF, the parties hereto have caused this Amendment to the Agreements to be executed by their duly authorized representatives as of the Amendment Effective Date. 

	
SATYAM COMPUTER SERVICES LIMITED
		
 	
XALTED NETWORKS INC
	
	
 	
 	
 
	
Signature /s/ V. Venkata Kumar Raju                

		
 	
Signature /s/ Ajay M. Batheja              

	
	
Name: Venkata Kumar Raju,
		
 	
Name:
Ajay M. Batheja
	
	
Title: Sr. Vice President – Finance
		
 	
Title:
Chief Executive Officer
	
	
& Authorised signatory
		
 	
 
	
	
Date: 9th /July/2010                                             

		
 	
Date: 13 July 2010                                   

	

 

 

 

2Kranem Corporation: Exhibit 10.13 - Filed by newsfilecorp.com

 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      1 of 32 

AGREEMENT FOR SUPPLY OF PRODUCTS 

BETWEEN 

XALTED NETWORKS INC. 

AND 

ERICSSON INDIA PRIVATE LIMITED 
For FMCC Solution

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page 2 of 32 

TABLE OF CONTENTS 

	1. 	DEFINITIONS 	4 
	2. 	SCOPE OF AGREEMENT AND AGREEMENT DOCUMENTS 	7 
	3. 	ORDERING PROCEDURE 	8 
	4. 	PRICES, TERMS OF PAYMENT AND TAXES 	9 
	5. 	TERMS OF DELIVERY 	11 
	6. 	PACKING AND LABELING 	11 
	7. 	LICENSE GRANT 	12 
	8. 	VALIDATION AND ACCEPTANCE 	13 
	9. 	MAINTENANCE, SUPPORT AND SPARE
      PARTS 	15 
	10. 	TRAINING AND CONSULTING 	16 
	11. 	QUALITY 	16 
	12. 	RECEIPT OF PRODUCTS 	17 
	13. 	WARRANTY 	18 
	14. 	DELAY 	19 
	15. 	LIQUIDATED DAMAGES 	20 
	16. 	PERFORMANCE SECURITY 	21 
	17. 	INSPECTION AND TESTS 	21 
	18. 	NEW PRODUCTS AND TECHNICAL MODIFICATIONS 	22 
	19. 	CONTINUITY OF SUPPLY 	23 
	20. 	PRODUCT LIABILITY 	24 
	21. 	INTELLECTUAL PROPERTY RIGHTS
      AND NON-ASSERTION 	24 
	22. 	INFRINGEMENTS, INDEMNIFICATION 	24 
	23. 	CONFIDENTIALITY 	26 
	24. 	FORCE MAJEURE 	27 
	25. 	LIMITATION OF LIABILITY 	27 
	26. 	EXPORT AND IMPORT 	27 
	27. 	ASSIGNMENT AND SUBCONTRACTING
    	28 
	28. 	TERM AND TERMINATION 	28 
	29. 	SEVERABILITY 	29 
	30. 	FALL CLAUSE: 	29 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page 3 of 32 

	31. 	SET OFF 	30 
	32. 	NOTICE 	30 
	33. 	NON-WAIVER 	31 
	34. 	DISPUTES AND GOVERNING LAW 	31 
	35. 	COPIES OF THE
      AGREEMENT 	32

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page 4 of 32 

This Agreement for Supply of Products is made and
entered into on 10th May, 2009. 

BETWEEN XALTED NETWORKS INC, a corporation organized and
existing under the laws of the State of Delaware and having its Office at 690
North McCarthy Blvd Suite 200, Milpitas, California 95035, USA hereinafter
called the “Xalted / Seller”, which expression shall, unless repugnant to the
context, include its successors and permitted assigns, 

AND 

ERICSSON INDIA PRIVATE LIMITED, a company incorporated
under the Companies Act, 1956, having its registered office at 4th Floor, Dhaka
House, 18/17, W.E.A., Pusa Lane, Karol Bagh, New Delhi - 110 005, India,
hereinafter called the “Ericsson / Buyer”, which expression shall, unless
repugnant to the context, include its successors and permitted assigns. 

Seller and Buyer are hereinafter individually called the
“party” or, collectively the “parties”. 

WHEREAS: 

	(A) 	
      Buyer manufactures, sells and provide telecommunication
      systems, products and services;

	 	 
	(B) 	
      Seller manufactures sells and distributes telecom OSS/BSS
      Products and Solutions.

	 	 
	(C) 	
      Seller has offered to sell the Products to
  Buyer;

	 	 
	(D) 	
      Buyer has entered into agreements with its customer /
      BSNL to supply telecommunication systems and provide related services of
      which the Products and Services form a part;

	 	 
	(E) 	
      The Parties hereby enter into this Agreement for the
      supply of Products.

NOW, THEREFORE, in consideration of the mutual promises
set forth below, the Parties agree as follows: 

	1. 	
      DEFINITIONS

	 	 
	1.1 	
      For the purpose of this Agreement, the following terms
      shall have the meaning hereby assigned to them unless the context would
      obviously require otherwise.

	“Accepted” or “Acceptance” 	
      means the acceptance of the Products evidenced by an
      Acceptance Certificate. 

	  	
       

	“Acceptance Certificate” 	
      means the acceptance certificate issued by Customer upon
      successful completion of the acceptance procedure set out in Annexure 6
      (Acceptance Procedure). 

	  	
       

	“Agreement” 	
      means this Agreement for Supply of Products, including
      its Appendices and any other attachments hereto, together with if any
      amendments, modifications, Clarifications and supplements issued by the
      Customer. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page 5 of 32 

	“Appendices” 	
      means the appendices forming part of this Agreement.
    

	  	
       

	“Article” 	
      means an Article in this Agreement. 

	  	
       

	“Business Days” 	
      means any day from Monday to Saturday between 9.00 a.m.
      and 6.00 p.m., local State, Bank and statutory holidays in India excluded.
      

	  	
       

	“Commissioning” 	
      means successful completion of prescribed tests for the
      Products offered including the fulfillment of all the obligation except
      those relating to Warranty and AMC. 

	  	
       

	“Contract” 	
      means a specific purchase order placed by BSNL/Ericsson
      (Customer/Buyer) on the Seller signed by the (Customer/Buyer) including
      all attachments and appendices thereto and all documents incorporated by
      reference therein regarding the purchase and licensing of the Products
      concluded in accordance with Article 3 (Ordering Procedure). 

	  	
       

	“Customer” 	
      means Bharat Sanchar Nigam Limited, Statesman House,
      Barakhamba Road, New Delhi. 

	  	
       

	“Customer’s RFP/tender” 	
      means the Tender No. MM/CMTS/032006/000301 dated 22 March
      2006 read with all the amendments, clarifications, modifications,
      supplements etc. issued by Customer from time to time. 

	  	
       

	“End Users” 	
      means the end-customers of the Customer using the
      Products. For the sake of clarification, Buyer or any Ericsson Company are
      not included in the said definition. 

	  	
       

	“Ericsson Company” 	
      means Telefonaktiebolaget LM Ericsson (publ) or any other
      company whose votes and/or capital are to fifty per cent (50%) or more
      controlled directly or indirectly by Telefonaktiebolaget LM Ericsson
      (publ). 

	  	
       

	“Hardware” 	
      means any component, equipment, goods, part or other
      merchandise excluding any Software purchased under this Agreement.
  

	  	
       

	“Lead Time” 	
      means an agreed period of time immediately preceding the
      delivery date. 

	  	
       

	“Mandatory Modification” 	
      means a Modification, which needs to be done in order to
      secure the Product’s compliance with applicable governmental requirements.
      

	  	
       

	“Modification” 	
      means any modification of the Products affecting the
      form, fit, function, quality, maintainability, interface,
      interchangeability or 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page 6 of 32 

		
      reliability of the Products, or any modification
      affecting the Products compliance with applicable governmental
      requirements. 

	  	
       

	“Object Code” 	
      means the machine-readable version of the Software that
      is expressed in a form that is not generally suitable for modification by
      humans without reverse engineering. 

	  	
       

	“Products” 	
      means the Hardware, the Spare Parts, and/or the Support
      Materials acquired by Buyer under this Agreement. 

	  	
       

	“Software” 	
      means any software programs included in the Products,
      whether in whole or partial form or on any kind of media, and any Updates
      and copies thereof made in accordance with this Agreement. 

	  	
       

	“Spare Parts” 	
      means components and other parts needed for successful
      repair and maintenance of the Products. 

	  	
       

	“Specification” 	
      means the applicable specification for the Products.
    

	  	
       

	“Subarticle” 	
      means a subarticle in this Agreement. 

	  	
       

	“Support Materials” 	
      means the appropriate documentation required to support
      the use, installation and maintenance of the Products, including any human
      readable program scripts, flow charts, logic diagrams, input and output
      forms, manuals, specifications, instructions, and other materials related
      to the Products, and any extracts, Updates and copies thereof. 

	  	
       

	“Support, Capability, Provision etc. 	
      appearing in this Agreement or the Customer Tender and
      means that the support/ capability/ provision etc. for the referred
      functionality shall be provided in the network elements together with the
      associated hardware, for commercial exploitation by Customer as part of
      the requirements under the Customer Tender. 

	  	
       

	“Updates” 	
      means any and all updates, upgrades, revisions,
      additions, modifications, enhancements and new versions and releases of
      the Software and the Support Materials, as the context may require.
  

	  	
       

	“Validation” 	
      means a process of testing the equipment as per the
      specifications including requirements for use in BSNL network. Validation
      is carried out in simulated field environment and includes stability,
      reliability and environmental tests. 

	1.2 	
      Other capitalized expressions used in this Agreement
      shall have the meanings respectively assigned to
them.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      7 of 32 

	1.3 	
      Words indicating the singular only also include the
      plural and vice-versa, where the context so requires.

	 	 	 	 
	1.4 	
      The headings of the Articles are for convenience only and
      shall not affect their interpretation.

	 	 	 	 
	2. 	
      SCOPE OF AGREEMENT AND AGREEMENT
  DOCUMENTS

	 	 	 	 
	2.1 	
      This Agreement comprises the terms and conditions under
      which Buyer shall purchase Products from Seller.

	 	 	 	 
	2.2 	
      If any, functions or responsibilities not specifically
      described herein or in any related documents are an inherent, necessary or
      are reasonably required for proper performance of the Products in
      accordance with the Agreement or are required by the Customer, they shall
      be deemed to be included within the scope of Supply as if such, functions
      or responsibilities were specifically described in this
  Agreement.

	 	 	 	 
	2.3 	
      Seller shall be responsible for providing (at no
      additional cost to Buyer) any and all additional items that are not
      expressly included by the terms of this Agreement to the extent such items
      are reasonably required for the achievement of the objectives or are
      required by the Customer and pertain to the Seller’s scope of
  work.

	 	 	 	 
	2.4 	
      The Seller further affirms and represents that the
      Products supplied under this Contract shall confirm to the standards
      prescribed in the technical specifications as detailed hereunder or in the
      Customer Tender. Seller undertakes to comply, abide by and be bound to the
      Special Conditions of the Customer Tender & Technical Specifications
      as specified the Customer Contract.

	 	 	 	 
	2.5 	
      Buyer shall submit purchase orders in accordance with
      Article 3 (Ordering Procedure) and the parties will conclude Contracts in
      accordance with the said Article.

	 	 	 	 
	2.6 	
      A Contract shall consist of the following
    documents:

	 	 	 	 
		a) 	
      the relevant purchase order.

	 	 	 	 
		b) 	
      this main agreement document.

	 	 	 	 
		c) 	
      the Appendices

	 	 	 	 
			i) 	
      Product Description and Bill of Material

	 	 	 	 
			ii) 	
      Support Materials

	 	 	 	 
			iii) 	
      Prices and Delivery Lead Time

	 	 	 	 
			iv) 	
      Validation and Acceptance Procedures

	 	 	 	 
			v) 	
      Maintenance and Support Plan

	 	 	 	 
			vi) 	
      Training and Consulting

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      8 of 32 

	 	vii) 	
      Specific Quality Requirements

	 	 	 
	 	viii) 	
      Code of Conduct

	 	 	 
	 	ix) 	
      Banned and Restricted Substances

	 	 	 
	 	x) 	
      Declaration Letter

	 	 	 
	 	xi) 	
      Letter of Guarantee

		
      In case of inconsistencies, the documents will prevail in
      accordance with the above order, unless an explicit reference has been
      made in the subordinated document to the effect that a specific provision
      shall prevail notwithstanding certain provisions in the superior
      document.

	 	 
	2.7 	
      The Appendices shall be kept up-to-date and any
      modifications thereof shall be executed as a result of agreed
      modifications. The parties shall endeavor that the Products and the
      Support Materials are described or listed in Annexure 1 (Product
      Description and Bill of Material) and Annexure 2 (Support
      Materials).

	 	 
	2.8 	
      This Agreement contains the entire agreement between the
      parties on the subject matter of this Agreement, and supersedes all
      representations, undertakings and agreements previously made between the
      parties with respect to the subject matter of this Agreement.

	 	 
	2.9 	
      For the avoidance of any doubt, any and all pre-printed
      standard terms (e.g. on a purchase order, order acknowledgement, or
      invoice) shall not have any applicability unless the other party has
      expressly accepted the relevant term.

	 	 
	2.10 	
      This Agreement or any Contract may be modified only by a
      written document duly signed by the parties and referencing this Agreement
      or the relevant Contract.

	 	 
	2.11 	
      This Agreement is a binding commitment to purchase
      Seller’s Products. Any forecasts provided to Seller regarding the Products
      are for information purposes only.

	 	 
	2.12 	
      The Seller shall ensure that any installation carried out
      by them under this Agreement should not become a safety hazard and is not
      in contravention of any statute, rule or regulation and public
    policy.

	 	 
	2.13 	
      Intentionally Deleted.

	 	 
	3. 	
      ORDERING PROCEDURE

	 	 
	3.1 	
      Buyer is entitled to issue separate purchase orders to
      Seller for the procurement of Hardware.

	 	 
	3.2 	
      The purchase order may be sent by mail, telefax, or, if
      applicable and agreed, electronically followed by a signed hard
    copy.

	 	 
	3.3 	
      The Buyer may, at any time, by a written order given to
      the Seller, make changes within the general scope of this Contract and/or
      any purchase order, in anyone or more of the
following:

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page 9 of 32 

		a) 	
      drawings, designs or specifications, where Products to be
      supplied under the Contract are to be specifically manufactured for the
      Buyer

	 	 	 
		b) 	
      the method of transportation or packing

	 	 	 
		c) 	
      the place of delivery and/or

	 	 	 
		d) 	
      the services to be provided by the Supplier.

	 	 	 
	3.4 	
      If any change as per clause 3.3 above, causes an increase
      or decrease in the cost and quantity of, or the time required for the
      execution of the Contract an equitable adjustment shall be made in the
      Contract Price or delivery schedule or both, and the Contract shall
      accordingly be amended. Any proposal by the Seller for the adjustment
      under this Clause must be made within thirty days from the date of receipt
      of the change in Purchase Order.

	 	 	 
	3.5 	
      Seller shall within three (3) Business Day from Seller’s
      receipt of the purchase order acknowledge receipt of the purchase order,
      and within five (5) Business Days from the receipt notify Buyer if, in
      Seller’s opinion, the purchase order is not consistent with the provisions
      of this Agreement.

	 	 	 
	3.6 	
      Seller shall at all times use its best knowledge to
      verify whether a purchase order is suitable for its purpose or erroneous.
      In the event Seller has reason to believe that the purchase order is in
      any respect erroneous or for other reasons must be adjusted, Seller shall
      immediately notify Buyer.

	 	 	 
	3.7 	
      Intentionally Deleted.

	 	 	 
	3.8 	
      A Contract between Seller and Buyer shall be considered
      concluded when Seller has received a purchase order, provided that the
      purchase order is in accordance with the terms and conditions of this
      Agreement. The Contract is legally binding upon the parties.

	 	 	 
	3.9 	
      If the purchase order is not in accordance with the terms
      and conditions of this Agreement, a Contract shall be considered concluded
      either when: (i) Seller has accepted the said purchase order, or (ii)
      Seller has received the purchase order and failed to give written
      notification pursuant to Subarticle 3.35 that the purchase order is not in
      accordance with this Agreement.

	 	 	 
	3.10 	
      If Seller has notified pursuant to Subarticle 3.5 that
      the purchase order is not in accordance with this Agreement, no Contract
      is concluded. Instead, the parties shall discuss and agree if a new
      corrected purchase order shall be issued or if the incorrect purchase
      order can be accepted, however with certain modifications. In such case,
      such modifications shall be documented in writing and will form part of
      the purchase order. When such an agreement has been made, a Contract shall
      be considered concluded.

	 	 	 
	3.11 	
      When a Contract has been concluded, this Agreement shall
      then be deemed to be an integrated part of such Contract.

	 	 	 
	4. 	
      PRICES, TERMS OF PAYMENT AND TAXES

	 	 	 
	4.1 	
      The prices for the Products are exclusive of all taxes,
      charges, duties or levies, as applicable at the time of issue of purchase
      order, payable by the Buyer to the Seller shall be set out
  in

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      10 of 32 

		
      Annexure 3 (Prices and Delivery Lead Time). All prices
      are firm and fixed and shall include the cost of packing and
    package.

	 	 
	4.2 	
      The price-lists in Annexure 3 (Prices and Delivery
      Lead Time) do not preclude mutually agreed special price arrangements
      requested by Buyer on a case-by-case basis.

	 	 
	4.3 	
      Prices offered by Seller to Buyer shall not be higher
      than the price Seller has or will offer to other customers under similar
      conditions.

	 	 
	4.4 	
      Invoices shall refer to the purchase order number. Each
      invoice shall refer to one (1) purchase order only and shall be submitted
      to Buyer’s location designated In the purchase order.

	 	 
	4.5 	
      Buyer shall pay undisputed invoices within thirty (30)
      days from the later of the date of receipt of the invoice, or the delivery
      date of the Products.

	 	 
	4.6 	
      Payment shall be made in USD except imported items for
      which deliveries are to made by the Seller to the Buyer on High Seas
      Sale.

	 	 
	4.7 	
      Seller shall be entitled to raise invoices on completion
      of relevant formalities and documentation as stated in Annexure 3
      (Prices and Delivery Lead Time).

	 	 
	4.8 	
      Buyer may apply any amounts due or accrued to Buyer under
      this Agreement or a Contract to reduce any amount due or accrued to Buyer
      under this Agreement or a Contract or any other arrangement.

	 	 
	4.9 	
      Buyer shall be responsible for all taxes, charges, duties
      or levies related to this Agreement levied by any government or taxing
      authority

	 	 
		
      In accordance with the present or future laws in India,
      Buyer shall deduct applicable statutory tax from the payments made to
      Seller and shall issue a certificate in that respect.

	 	 
	4.10 	
      Parties shall be responsible for their respective
      personal income tax.

	 	 
	4.11 	
      Supplier shall be entitled to raise invoices at following
      Payment Milestones:

	 	 
		
      Payment Terms for Supply of
  Products

	
  50 % of value of supply shall be released on
  delivery & receipt by Buyer / Customer within thirty (30) days from the
  invoice date. 

  
	
  15% of the value of supply on completion of
  validation. 

  
	
  25% of the supply shall be released on completion
  of Acceptance Test. 

  
	
  Remaining 10% of total purchase order value
  (Excluding AM C) on completion of one year after completion of Acceptance
  Test or against submission of Bank Guarantee of equivalent amount.
  

	
  Remaining 10% of total purchase order value
  (Excluding AMC) on completion of one year after completion of Acceptance
  Test or against submission of Bank Guarantee of equivalent amount.
  

   

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      11 of 32 

	 	
       
	5. 	
      TERMS OF DELIVERY

	 	 
	5.1 	
      Seller understands and acknowledges that proper delivery
      at the agreed upon delivery y dates, are important to Buyer and that delay
      can cause severe damages to Buyer. Unless otherwise set out in this
      Agreement, the Products shall be delivered at the place and on the date(s)
      and as per the terms specified set out in the Contract.

	 	 
	5.2 	
      The Lead Time for the Products shall normally be set out
      in Annexure 3 (Prices and Delivery Lead Time). Prior to the
      commencement of the relevant Lead Time, Buyer may free of charge change a
      Contract, in whole or in part in case such changes are necessary due to
      corresponding changes made by BSNL for reasons beyond the control of the
      Buyer.

	 	 
	5.3 	
      The terms of delivery for Products shall be Ex Factory /
      Warehouse in accordance with INCOTERMS 2000 sales on high seas.

	 	 
	5.4 	
      The title of the Products so supplied shall vest with the
      Buyer after the sale is concluded by way of High Sea Sales. But the
      responsibility shall remain with the Seller until installation of the
      Product is completed and it is handed over to the Customer for
      operation.

	 	 
	5.5 	
      Buyer shall obtain title to the Products without any
      liens, encumbrance or security interest, including purchase money security
      interests (excluding the Software) when delivery has taken
place.

	 	 
	5.6 	
      Upon delivery of the Products and if not otherwise
      specifically agreed in writing, Seller shall also deliver the Support
      Materials to Buyer as specified in Annexure 2 (Support Materials) at no
      extra cost.

	 	 
	5.7 	
      The Support Materials provided under this Agreement shall
      be in the English language.

	 	 
	5.8 	
      In order to assure Buyer or its customer of the prompt
      and unrestricted use of Products, Seller hereby waives and covenants to
      keep Products free from, any and all liens and encumbrances which it might
      otherwise assert in the resolution of disputes arising out of the
      performance of a Contract.

	 	 
	5.9 	
      All technical assistance for installation, commissioning
      and monitoring of the Products shall be provided by the Seller at no extra
      cost during laboratory evaluation, if any, validation / type approval and
      field trial/operation period as stipulated in Annexure 4.

	 	 
	6. 	
      PACKING AND LABELING

	 	 
	6.1 	
      The packing and package shall give the protection
      required under normal transport conditions to prevent damage to or
      deterioration of the Products. If requested, Seller shall label the
      Products with Buyer’s product codes and
logotypes.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      12 of 32 

	6.2 	
      The Products shall be packed and marked in accordance
      with Buyer’s instructions. The purchase order number and Buyer’s product
      numbers shall be set out in the shipping documents. A Particular Item
      mentioned in Purchase Order would be deemed to have been received in full
      only if all parts/ components, installation material etc. are supplied as
      a Package during schedule delivery Period.

	 	 
	7. 	
      LICENSE GRANT

	 	 
	7.1 	
      Subject to the terms and conditions of this Article 7
      (License Grant), Seller grants to Buyer and or its Customer for the
      purposes mentioned in the BSNL Tender perpetual rights and licenses
      without any limitations.

	 	a) 	
      use, copy, and make extracts from the Software and the
      Support Materials;

	 	 	 
	 	b) 	
      incorporate, merge or bundle the Software and the Support
      Materials or modifications thereof or extracts there from into any
      products, equipment, other software or other support materials;

	 	 	 
	 	c) 	
      sublicense the rights to the Software and the Support
      Materials stated in a) and b) above to Customer, as set out in Article 9
      (Maintenance, Support and Spare Parts);

	 	 	 
	 	d) 	
      make as many copies of the Software and the Support
      Materials and modifications thereof and extracts there from as are
      required for exercise of the licenses granted in this
Subarticle;

	 	 	 
	 	e) 	
      e) Intentionally Deleted.

	7.2 	
      (i) 
	The Software version of the equipment being supplied
      should be latest.
	 	 	 
		(ii) 	
      All the software licenses supplied shall be perpetual
      without any limitations on use by BSNL for the scope as per the tender
      referred in this Agreement.

	 	 	 
		(iii) 	
      All the system software loaded in the various network
      elements shall be supplied in media suitable for re-loading of the
      software in the network element, if needed.

	 	 	 
		(iv) 	
      All the Software upgrades and/or patches required for the
      maintenance of the system supplied will be implemented without any
      additional cost at each site for 7 years and Acceptance Testing of the
      system will be got done by him through authority designated by Customer
      for all functions of all systems after the implementation of Software
      Upgrades I Patches in each system.

	 	 	 
		(v) 	
      Intentionally Deleted

	7.3 	
      The rights and licenses to the Software and the Support
      Materials granted above shall include a right for the Buyer and the
      Customer to have the Software and the Support Materials.

	 	 
	7.4 	
      In the event Buyer should need additional rights in
      respect of the Products, Seller shall offer such additional rights on
      reasonable conditions. The same shall apply to new products and services,
      which are made commercially available by
Seller.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      13 of 32 

	7.5 	
      Should Buyer need modifications of the Products, to
      comply with the tender Seller shall offer to make such modifications on
      reasonable conditions. The modifications shall be deemed as Products under
      this Agreement.

	 	 	 
	7.6 	
      Intentionally Deleted.

	 	 	 
	7.7 	
      All the Software upgrades and/or patches required for the
      maintenance of the system supplied will be implemented without any
      additional cost at each site for 7 years and Acceptance Testing of the
      system will through authority designated by Buyer for all functions of all
      systems after the implementation of Software Upgrades/Patches in each
      system.

	 	 	 
	7.8 	
      Computer programs (software) having essentially the same
      functionality as the Software shall be deemed Software in accordance with
      this Agreement notwithstanding any different or changed name of the
      software program.

	 	 	 
	7.9 	
      The Software may not be decompiled or reverse engineered
      except to the extent required to obtain interoperability with other
      independently created computer programs or as permitted by compulsory law,
      without taking the written consent of the Seller, which must not be
      withheld if required to comply with the Tender.

	 	 	 
	7.10 	
      Buyer and the Customer shall be entitled to make a
      reasonable number of copies of the Software, free of charge, for back-up
      and archival purposes. Further, Buyer, and the Customer shall, free of
      charge, be entitled to make a reasonable number of copies of the Software
      for various purposes including but not limited to internal training,
      evaluation, customer demonstration purposes as well as for End User
      support.

	 	 	 
	7.11 	
      Without limiting the generality of Subarticles 7.1 and
      7.3, Buyer has the right to: reproduce, translate, modify, adapt and
      include the Support Materials provided by Seller into Buyer’s supporting
      documentation.

	 	 	 
	8. 	
      VALIDATION AND ACCEPTANCE

	 	 	 
	8.1 	
      VALIDATION

	 	 	 
		(i) 	
      The systems/equipments supplied in the network, by the
      Seller against the purchase orders placed on them shall be subjected to
      validation by the team designated by Customer during which the tests as
      per the provisions of TEC specifications and tender requirements shall be
      conducted. The test schedule and procedures for the same shall be
      finalized by the testing authority in consultation with the Sellers within
      2 months from the date of purchase order. Any deficiency found during
      validation in performance of the system as per the requirement shall be
      rectified by the Sellers immediately at all locations. The configuration
      that shall be offered for validation shall be decided by testing authority
      designated by the Customer and the testing methodology shall be finalized
      in consultation with the Buyer. The Seller at their own cost shall provide
      all the testing equipment including load test equipment, drive test tool
      and the post-processing tool etc. required for validation of the
      system.

	 	 	 
		(ii) 	
      Intentionally Deleted

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      14 of 32 

		
      (iii) 
	The installation/commissioning at other places shall be
      subjected to Acceptance testing and the Buyer reserves the right to
      appoint any acceptance testing authority including Customer’s T&D wing
      to carry out performance tests as per specifications outlined in various
      GRs & DTR mentioned herein or in the tender. The Seller has to satisfy
      any such testing authority appointed by the purchaser on technical
      performance.
	 	 	 
	8.2 	
      Acceptance shall occur when the Products and/or Services
      have successfully passed the agreed acceptance procedures described in
      Annexure 4 (Validation and Acceptance Procedures) evidenced by the
      Acceptance Certificate. The purpose of Acceptance tests is to establish
      that the Products meet the Specifications. In case after signing the
      Agreement, Customer or any regulatory/statutory authority prescribes any
      additional tests to be performed, Seller agrees to carry out such tests at
      no additional cost.

	 	 	 
	8.3 	
      Seller shall be solely responsible for carrying out the
      Acceptance tests. Seller hereby agrees to strictly follow the procedure
      for Acceptance testing. Upon completion of the Acceptance tests, Seller
      shall prepare test reports, specifying the Acceptance tests and the
      results thereof.

	 	 	 
	8.4 	
      The Buyer reserves the right to appoint any testing
      authority for carrying out Acceptance Testing of the Products and its
      network elements. The Acceptance Test schedule generally covers the
      following:

	 	 	 
		a) 	
      Check on ironwork, cabling, wiring and earthing

	 	 	 
		b) 	
      Functional test on individual equipment/network for
      meeting the required parameters

	 	 	 
		c) 	
      Coverage and capacity test

	 	 	 
		d) 	
      100% traffic trials

	 	 	 
	8.5 	
      The Seller shall submit, at the time of signing of this
      Agreement, a comprehensive and complete test schedule together with test
      set-up and procedure for conducting Acceptance Testing for the Products to
      be supplied under this Agreement. The Seller shall modify the tests as
      required by the Customer and/or Buyer and finalize an Acceptance Test
      schedule at least one month in advance of beginning of installation in
      consultation with TEC/verification & testing authority. The Seller
      shall also clearly indicate the specifications clause(s) verified by each
      test. The Buyer and/or the Customer shall have the right to make
      modifications or additions to any test or techniques of measurement as
      considered necessary by it.

	 	 	 
	8.6 	
      The Seller shall make available the software programs and
      testers required for carrying out the acceptance tests as per the
      schedule. The Seller shall indicate whether the software package includes
      programs for testing the nodes under full load conditions and overload
      conditions by creation of artificial traffic. Such test program shall be
      supplied by the Seller. The seller shall also indicate the technique used
      in the creation of such artificial traffic.

	 	 	 
		a) 	
      In the event that Products or part thereof fail to meet
      any of the Acceptance criteria set forth in Annexure 4 (Validation
      and Acceptance Procedures) for any Acceptance test (each such Acceptance
      test, a “Failed Acceptance Test”), Seller shall (unless expressly
      otherwise agreed to by Buyer and/or Customer), at its sole cost and
      expense, remedy, correct or otherwise cure such failure to meet the
      Acceptance criteria. Thereafter, Seller shall repeat the Failed Acceptance
Tests, and such other Acceptance tests as may be required by Buyer at its sole
discretion. The above process shall be repeated till the Acceptance criteria set
forth in Annexure 4 (Validation and Acceptance Procedures) are achieved.
Any components or modules failing during the acceptance tests shall be replaced
free of cost by the Seller immediately. The replacement of faulty cards will be
ensured within the time frame similar to what has been specified for the Purpose
of AMC. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      15 of 32 

	 	
       
	8.7 	
      The Buyer shall certify that the Product is ready for
      commissioning after all Acceptance Tests have been successfully carried
      out to the satisfaction of the Customer and Buyer and, upon certification
      by BSNL, that the Product is fit for commissioning.

	 	 	 	 
	9. 	
      MAINTENANCE, SUPPORT AND SPARE PARTS

	 	 	 	 
	9.1 	
      Seller shall provide maintenance and support Plan
      regarding the Products in accordance with Annexure 5 (Maintenance
      and Support Plan).

	 	 	 	 
	9.2 	
      The Seller shall provide a list of the following material
      and notifications pertaining to spare parts manufactured or distributed by
      the Seller of spares including cost and quantity considered for arriving
      at the price of spares.

	 	 	 	 
		a) 	
      Such spare parts as the Buyer may elect to purchase from
      the Seller provided that such purchase shall not relieve the Seller of any
      warranty obligation under the contract.

	 	 	 	 
		b) 	
      In the event of termination of production of the spare
      parts, the Seller shall:

	 	 	 	 
			i) 	
      give advance notification to the Buyer pending
      termination (not less than 2 years), in sufficient time to enable the
      buyer to procure life time spare; and

	 	 	 	 
			ii) 	
      following such advance intimation of termination, furnish
      at no cost to the Buyer, the blue prints, drawings and specifications of
      spare parts, if and when requested.

	 	 	 	 
	9.3 	
      Over a period of three years starting from the date of
      final acceptance, the Seller shall supply, at his own cost, all necessary
      spares which have not been included in the offer as part of the
      requirement. These spares should be supplied within a maximum period of 60
      days from the notification by the Buyer of its need.

	 	 	 	 
	9.4 	
      Seller shall keep and sell Spare Parts and provide the
      relevant maintenance and support services to Buyer at the then current
      engineering level for a period of one year following the last complete
      delivery of each version of the Products. For the avoidance of doubt, the
      sale of Spare Parts shall be regulated by this Agreement.

	 	 	 	 
	9.5 	
      All deliveries of Spare Parts shall be subject to the
      mutually agreed Lead Times. For emergency or other critical situations,
      Seller shall provide Spare Parts as soon as possible but no later than
      within the time limits set out in Annexure 5 (Maintenance and Support
      Plan). Freight costs for such emergency delivery shall be borne by Seller
      if the situation has occurred due to circumstances for which Seller is
      responsible. otherwise the costs shall be borne by
Buyer.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      16 of 32 

	9.6 	
      The exclusive Spare Part prices shall be set out in
      Annexure 5 (Maintenance and Support Plan). The prices shall be firm and
      fixed for a period of one (1) years from the execution of this Agreement.
      After the initial period, Spare Parts shall be sold at Seller’s then
      current prices valid at the time of ordering, which prices shall be
      reasonable and under no circumstances higher than the prices for Spare
      Parts paid by any other customer of Seller.

	 	 
	9.7 	
      Seller shall provide Buyer, free of charge, with Seller’s
      configuration support features and configuration support for the Products.
      Configuration means all the different combinations of the Hardware making
      up all the different versions of the Products with regard to functionality
      over time.

	 	 
	9.8 	
      Seller undertakes to advise and assist personnel with
      technical support as further specified in Annexure 5 (Maintenance and
      Support Plan).

	 	 
	9.9 	
      Buyer shall have the right to offer maintenance and
      support contracts in respect of the Products to Customer.

	 	 
	10. 	
      TRAINING AND CONSULTING

	 	 
	10.1 	
      Training and consulting shall be provided by Seller in
      accordance with Annexure 6.

	 	 
	10.2 	
      The Seller shall supply simulation software required with
      suitable servers in a client-server configuration for imparting effective
      training. A complete set of hardcopy and soft copy of training material
      shall be supplied as part of the training model with permission to
      reproduce and use same for further training of Customer’s personnel at the
      training centre. The details of all materials to be supplied for the
      training model are detailed in Annexure 8 (Code of Conduct) to this
      Agreement.

	 	 
	11. 	
      QUALITY

	 	 
	11.1 	
      Seller guarantees that all specific quality requirements
      set out in Annexure 7 (Specific Quality Requirements) are
    met.

	 	 
	11.2 	
      Seller undertakes to comply with the applicable
      requirements in the ISO 9000 quality system standards and ISO 14001
      environmental system standards, or such equivalent standards as are
      specified by Seller and agreed with Buyer.

	 	 
	11.3 	
      If Seller does not comply with the ISO 14001 or
      equivalent environmental standard, Seller shall on or before the execution
      of this Agreement provide Buyer with a plan for implementation of the said
      standard.

	 	 
	11.4 	
      Seller represents and warrants that it will comply with
      the provisions of all applicable laws.

	 	 
	11.5 	
      When delivering Products, Seller shall comply at all time
      with the latest version of Buyer’s directive regarding banned and
      restricted substances, Annexure 9 (Banned and Restricted
      Substances).

	 	 
	11.6 	
      Upon reasonable notice to Seller, Buyer shall be
      entitled, at no charge by Seller, to inspect Seller’s premises during
      normal business hours with respect to the verification of processes
    and quality systems, quality control of Products and carrying
      out sampling and conducting other necessary investigations of quality and
      delivery performance. Seller shall use its best endeavors to provide for a
      similar inspection by Buyer on the premises of Seller’s contractors or
      suppliers. In the event that such an inspection does not meet Buyer’s
      quality requirements, Seller shall, without delay or cost to Buyer, take
      the appropriate remedial measures in order to achieve the necessary
      quality level. For all inspections at Seller’s or its sub-vendors’
      premises, buyer or the customer shall bear their part of expenses for the
      travel and accommodation.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      17 of 32 

	 	 
	11.7 	
      Seller shall issue all documents reasonably requested by
      Buyer, in the format specified by Buyer, regarding the quality of the
      Products, including but not limited to materials declaration (i.e. a
      declaration of the materials and their constituents content) of any
      Products.

	 	 
	12. 	
      RECEIPT OF PRODUCTS

	 	 
	12.1 	
      The Products shall meet all requirements imposed by any
      law or regulations (whether statutory, regulatory or otherwise) being
      applicable to the manufacture, production, transport and/or sale of the
      Products. The Products shall also meet the technical standards and the
      environmental and special market requirements set out in the Specification
      or otherwise agreed upon. Seller shall upon request furnish a certificate
      for delivered Products stating that the Products conform to all
      requirements mentioned above.

	 	 
	12.2 	
      If any equipment or any part thereof including the
      Services, before it is taken over is found defective or fails to fulfill
      the requirements of the Agreement or Contract, the inspector shall give
      the Seller notice within two (2) days setting forth details of such
      defects or failure and the seller shall make the defective equipment
      and/or the Services good, or alter the same to make it comply with the
      requirements of the Agreement or Contract forthwith and in any case within
      a period not exceeding three months of the initial report. These
      replacements shall be made by the Seller free of all charges at site.
      Should it fail to do so within this time, the Buyer reserves the
      discretion to reject and replace at the cost of the Seller the whole or
      any portion of equipment and services as the case may be, which is
      defective or fails to fulfill the requirements of the Agreement or
      Contract. The cost of any such replacement of goods and services made by
      the Buyer shall be deducted from the amount payable to the
  Seller.

	 	 
	12.3 	
      Seller shall, if requested by Buyer, reimburse all
      payments made by Buyer for the Products returned to Seller within twenty
      (20) days from the date that Seller received the returned
  Products.

	 	 
	12.4 	
      Products returned under this Article 13 (Receipt of
      Products) will be delivered to Seller at Seller’s expense and risk. If
      Buyer has requested complete replacement Products, the replacement
      Products shall be delivered to Buyer at Seller’s expense and
  risk.

	 	 
	12.5 	
      Any acceptance or similar of the Products and/or Services
      by Buyer in accordance with this Agreement, shall not limit the
      applicability of any applicable warranty provisions or similar.

	 	 
	12.6 	
      Nothing in this Article 13 shall in any way release the
      Seller from any warranty or other obligations under this
  Agreement.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      18 of 32 

	13. 	
      WARRANTY

	 	 
	13.1 	
      The Seller warrants that the Products supplied under this
      Agreement shall be new and free from all defects and faults in materials
      used, workmanship and manufacture and shall be of the highest grade and
      consistent with the established and generally accepted standards for
      materials of the type ordered and shall perform in full conformity with
      the specifications and drawings. The Seller shall be responsible for any
      defect that may develop under the conditions provided by the contract and
      under proper use, arising from faulty material, design or workmanship such
      as corrosion of the equipment, inadequate quantity of material to meet
      equipment requirements, inadequate contact protection, deficiencies in
      circuit design and/or otherwise and shall remedy such defects at his own
      cost when called upon to do so by the Buyer who shall state in writing in
      what respect the stores are faulty. This warranty shall survive inspection
      or payment for / and acceptance of Products, but shall expire (except in
      respect of complaints notified prior to such date) twelve months from the
      date of commissioning of the Seller’s Products in the service area and
      have been taken over under the terms of this Agreement.

	 	 
	13.2 	
      Seller warrants that it has and will maintain sufficient
      rights and interests in the Products and the other items provided
      hereunder, in order to grant the rights granted in this
  Agreement.

	 	 
	13.3 	
      Seller warrants that the Products will perform and
      conform to the Specification, will meet what otherwise has been agreed
      upon, and will be free from defects in design, materials and
      workmanship,

	 	 
	13.4 	
      Seller’s at its own cost repair or replace any Product
      found to be faulty as soon as possible after notification by Buyer, but
      never later than the time limits set out in Annexure 5 (Maintenance and
      Support Plan).

	 	 
	13.5 	
      Seller warrants that Updates provided by Seller to Buyer
      will not have an adverse effect on the overall performance or functioning
      of the Products or render it incompatible with previous
versions.

	 	 
	13.6 	
      Should Seller become aware of any error or similar with
      regard to the content of the Support Materials, which is not (alone or
      accumulated) trivial or insignificant, Seller shall promptly inform Buyer
      in writing about the error and provide Buyer with new corrected Support
      Materials. If Buyer will suffer expenses as consequence of the error, the
      parties shall in good faith discuss to what extent Seller shall compensate
      Buyer.

	 	 
	13.7 	
      The warranty for repaired or replaced parts of the
      Products shall be treated as set out in Subarticles 14.1-14.5. The
      warranty period for such repaired or replaced Products shall in no case be
      shorter than 3 months from the date of acceptance.

	 	 
	13.8 	
      If Seller fails or refuses to fulfill its obligations
      under this Article 14 (Warranty), Buyer may, in addition to exercising any
      other rights available to it under Agreement, law and/or equity, at its
      option elect to have defective Products replaced, repaired or corrected or
      Services performed by any third party, and Seller shall in such an event
      reimburse Buyer for all costs and expenses incurred in connection with
      such repair, replacement, correction or performance. In the event repair,
      replacement, correction of the defective Products is not reasonably
      possible, Seller shall provide a cash refund for the price of the
      defective Products.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      19 of 32 

	13.9 	
      Products returned under this Article (Warranty) will be
      delivered to Seller at Seller’s expense and risk. The complete replacement
      Products shall be delivered to Buyer at Seller’s expense and
  risk.

	 	 	 
	13.10 	
      If it becomes necessary for the Seller to replace or
      renew any defective portion(s) of the equipment under this clause, the
      provisions of the clause 14.1 shall apply to the portion(s) of the
      equipment so replaced or renewed or until the end of the above mentioned
      period of twelve months, whichever may be later. If any defect is not
      remedied by the Seller within a reasonable time, the Buyer may proceed to
      get the defects remedied from other Seller etc., at the Seller’s risk and
      expenses, but without prejudice to any other rights which the Buyer may
      have against the Seller in respect of such defects.

	 	 	 
	13.11 	
      Replacement under warranty clause shall be made by the
      Seller free of all charges at site including freight, insurance and other
      incidental charges.

	 	 	 
	14. 	
      DELAY

	 	 	 
	14.1 	
      Delivery and performance of the Products shall be made by
      the Seller in accordance with the time schedule and technical
      specifications provided in the Purchase Order. In case the supply of
      Products are not completed, due to direct responsibility of Seller, in the
      stipulated delivery period, as indicated in the Purchase Order, the Buyer
      reserves the right to give 30 days notice for curative actions and, in the
      event of Seller’s failure to do so, either to short close/cancel the
      Purchase Order in part or full and/or recover liquidated damage charges,
      if such liquidated damages are imposed by the Customer on the Buyer. The
      cancellation/short closing of the order for Products in part or full shall
      be at the risk and responsibility of the Seller and Buyer reserves the
      right to purchase balance unsupplied and/or short closed/cancelled
      supplies s at the risk and cost of the defaulting Seller.

	 	 	 
	14.2 	
      Delay by the Seller in the performance of its delivery
      obligations with reference to both the Products and Services and failure
      to take curative actions within 30 days notice by the Buyer for this
      purpose shall render the Seller liable to any or all of the following
      sanctions: forfeiture of its performance security, imposition of
      liquidated damages if such liquidated damages are imposed by Customer on
      Seller, short closure of contract in part or full and/or termination of
      the contract for default.

	 	 	 
	14.3 	
      If at any time during the performance of the Agreement,
      the Seller or subcontractor(s) encounters condition impeding timely
      delivery of the Products, which is directly attributable to Seller, the
      Seller shall promptly notify to the Buyer in writing the fact of the
      delay, its likely duration and its cause(s). As soon as practicable after
      receipt of the Sellers’s notice, the Buyer shall evaluate the situation
      and may at its discretion extend the period for performance of the
      contract (to the extent required based on the mutual agreement between the
      Seller and the Buyer) subject to furnishing of additional performance
      security by the Seller as per provisions given below .

	 	 	 
		(i) 	
      The Seller has to submit their request for extension
      along with the required additional Bank Guarantee and a copy of QA
      inspection certificate at least three weeks before the expiry of delivery
      period. The decision regarding extension shall be communicated within
      three weeks of the receipt of request.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      20 of 32 

		(ii) 	
      In cases of piecemeal items, the amount of additional
      Bank Guarantee should be 5% of the value of balance quantity of items to
      be supplied for which extension in delivery period has been sought;
    and

	 	 	 
		(iii) 	
      Intentionally Deleted

	 	 	 
		(iv) 	
      The additional PBG shall be valid up to the period of 6
      months after expiry of the warranty.

	 	 	 
			
      Provided however, such a notification shall not limit
      Seller’s liability for the delay.

	 	 	 
	14.4 	
      If the supplies are not completed in the extended
      delivery period, the purchase order liable to be short-closed by the buyer
      and both the Performance securities shall be forfeited.

	 	 	 
	14.5 	
      The payment of liquidated damages shall not relieve
      Seller from the obligation to deliver the Products or provide the
      Services.

	 	 	 
	14.6 	
      THE SELLER WILL NOT BE RESPONSIBLE FOR ANY DELAYS CAUSED
      BY OR DEPENDENCIES NOT MET BY THE BUYER OR THE CUSTOMER FOR SELLER IN
      PROVIDING PRODUCTS AND SERVICES AS PER THE ALREADY AGREED TO TIMELINES.
      ANY CHANGES IN PRIORITIES BY THE CUSTOMER AFFECTING THE SELLERS
      RESPONSIBILITIES AS PER THE AGREEMENT WILL LEAD TO REVISION OF THE ALREADY
      AGREED TIMELINES AND CONSEQUENTIAL DELAY WILL NOT BE ATTRIBUTABLE TO THE
      SELLER.

	 	 	 
	15. 	
      LIQUIDATED DAMAGES

	 	 	 
	15.1 	
      TIME IS THE ESSENCE OF THIS AGREEMENT. THE SELLER SHALL
      ADHERE TO THE PROJECT EXECUTION SCHEDULE GIVEN IN THE PURCHASE ORDER/
      CONTRACT. IN THE EVENT OF SELLER’S FAILURE TO PERFORM AS PER THE
      MILESTONES SPECIFIED, AND SUBJECT TO ARTICLE 15.6, SELLER SHALL BE LIABLE
      TO LIQUIDATED DAMAGES IF SUCH LIQUIDATED DAMAGES ARE IMPOSED BY CUSTOMER
      ON BUYER. IF DELIVERIES BE MADE AFTER EXPIRY OF THE CONTRACTED DELIVERY
      PERIOD, WITHOUT PRIOR CONCURRENCE OF THE BUYER AND BE ACCEPTED BY THE
      CONSIGNEE, SUCH DELIVERY WILL NOT DEPRIVE THE BUYER OF HIS RIGHT TO
      RECOVER LIQUIDATED DAMAGES UNDER CLAUSE 15.2 BELOW. HOWEVER, WHEN SUPPLY
      OF MATERIAL AND SERVICES ARE MADE WITHIN 21 DAYS OF THE CONTRACTED
      ORIGINAL DELIVERY PERIOD, THE CONSIGNEE MAY ACCEPT THE STORES AND IN SUCH
      CASES THE PROVISION OF CLAUSE 15.2 WILL NOT APPLY.

	 	 	 
	15.2 	
      Should the Seller fail to deliver the products within the
      period prescribed for delivery of Products, the Buyer shall be entitled to
      recover 0.5% of the value (as long as such damages are imposed by Customer
      on Buyer) of the delayed quantity of the Products for each week of delay
      or part thereof for a period up to 10 (TEN) weeks and thereafter at the
      rate of 0.7% of the value (if such damages are imposed by Customer on
      Buyer) of the delayed quantity of the goods for each week of delay or part
      thereof for the remainder part there of up to another ten weeks of delay
      for reasons attributable to the Seller.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      21 of 32 

	15.3 	
      The Liquidated damages shall also be leviable with
      reference to commissioning of entire network and services in the licensed
      area as per the provisions of clause 16.1 above incase the delays pertain
      to deliverables as per the timelines committed by the seller and are
      attributable to the Seller Should there be any delay in the availability
      of site, civil infrastructure, Media or any other Buyer and/or Customer
      deliverables, it shall be considered on a case to case basis for
      relaxation in levy of LD.

	 	 
	16. 	
      PERFORMANCE SECURITY

	 	 
	16.1 	
      The Seller shall furnish performance security to the
      Buyer for an amount equal to 5% of the value of purchase order within 14
      days from the date of issue of Purchase Order by the Buyer.

	 	 
	16.2 	
      The proceeds of the performance security referred to in
      Para 4.1 above shall be payable to the Buyer as compensation for any loss
      resulting from the Seller’s failure to complete its obligations under the
      contract.

	 	 
	16.3 	
      The performance security shall be in the form of a Bank
      Guarantees issued by a scheduled Bank and shall be as per the formats
      agreed between the parties.

	 	 
	16.4 	
      The performance security will be discharged by the Buyer
      after completion of the Seller’s performance obligations including any
      warranty obligations under the Agreement.

	 	 
	16.5 	
      The PBG shall remain valid for a period of six months
      after the expiry of warranty of the last portion of the Products
      commissioned.

	 	 
	17. 	
      INSPECTION AND TESTS

	 	 
	17.1 	
      The Buyer or Customer or their representative shall have
      the right to inspect and test the Products as per prescribed test
      schedules for their conformity to the specifications. Where the Buyer
      decides to conduct such tests on the premises of the Seller or Customer or
      its subcontractor(s), all reasonable facilities and assistance like
      Testing instruments and other test gadgets including access to drawings
      and production data shall be furnished to the inspectors at no charge to
      the Buyer.

	 	 
	17.2 	
      Should any inspected or tested Products fail to conform
      to the specifications the buyer may reject them and the Seller shall
      either replace the rejected goods or make all alterations necessary to
      meet Specification requirements free of cost to the Buyer. In case of
      services, the Seller shall make arrangements to rectify the deficiencies
      in services to conform to the specifications and all quality aspects of
      installations.

	 	 
	17.3 	
      Notwithstanding the pre-supply tests and inspections
      prescribed in clauses 17.1 and 17.2 above, the equipment and accessories
      on receipt in the Buyer or Customer’s premises will also be tested during
      and after installation before “take over” and if any equipment or part
      thereof is found defective, the same shall be replaced free of all cost to
      the Buyer as laid down in clause 17.4 below.

	 	 
	17.4 	
      If any Product or any part thereof i, before it is taken
      over under clause 18.5, is found defective or fails to fulfill the
      requirements of the contract, the inspector shall give the Seller notice
      setting forth details of such defects or failure and the Seller shall make
      the defective Product good, or alter the same to make it comply with the requirements of
      the contract forthwith and in any case within a period not exceeding three
      months of the initial report. These replacements shall be made by the
      Seller free of all charges at site. Should it fail to do so within this
      time, the Buyer reserves the discretion to reject and replace at the cost
      of the Seller the whole or any portion of Product, which is defective or
      fails to fulfill the requirements of the contract. The cost of any such
      replacement of Product made by the Buyer shall be deducted from the amount
      payable to the Seller.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      22 of 32 

	 	 
	17.5 	
      When the performance tests called for have been
      successfully carried out, the inspector / ultimate consignee will
      forthwith issue a Taking Over Certificate for all aspects of the contract
      in respect of goods. The inspector / ultimate consignee shall not delay
      the issue of any “Taking Over Certificate” contemplated by this clause on
      account of minor defects in the equipment which do not materially affect
      the commercial use thereof provided that the Seller shall undertake to
      make good the same in a time period not exceeding six months. All the
      major validation issues and major technical problems reported by the
      circles should have been satisfactorily resolved.

	 	 
	17.6 	
      For all inspections at Seller’s or its sub-vendors’
      premises, buyer or the customer shall bear their part of expenses for the
      travel and accommodation.

	 	 
	17.7 	
      Nothing in clause 18 shall in any way release the Seller
      from any warranty or other obligations under this contract.

	 	 
	18. 	
      NEW PRODUCTS AND TECHNICAL MODIFICATIONS

	 	 
	18.1 	
      If Seller intends to introduce a new product on the
      market which product is similar to the Products or within the same product
      area as the Products, Buyer shall be informed in writing of the
      introduction three (3) months in advance or at the same time as any other
      customer of Seller is informed, whichever is the earliest. The parties
      shall meet regularly to discuss relevant product development plans
      relating to the Products.

	 	 
	18.2 	
      Seller shall within three (3) months before any new
      product release inform Buyer about any Modification and Seller may not
      without a prior written approval from Buyer release and subsequently
      deliver a modified Product to Buyer.

	 	 
	18.3 	
      Seller shall perform necessary Mandatory Modifications.
      Seller shall also perform such Mandatory Modifications (including on
      parts, and material documentation) on previously delivered Products.
      Seller shall also furnish Buyer with detailed installation instructions
      and any special tools, equipment, media, and other related requirements
      for each Mandatory Modification performed under this Agreement. If
      separately agreed on a case-by-case basis, Buyer shall use reasonable
      efforts to perform Mandatory Modifications on Ericsson installed Products
      and on Products in its inventory, at Seller’s cost.

	 	 
	18.4 	
      If Seller requests the return of parts removed from the
      Products as a consequence of a performed Mandatory Modification, Buyer
      will return those parts to Seller at Seller’s cost and risk within ninety
      (90) days after the completion of such Mandatory Modification.

	 	 
	18.5 	
      Buyer shall be notified in writing of all Modifications
      made to the Products. Requests by Seller for Modifications that require
      Buyer’s approval shall be specially denoted and marked with a
  date when response is requested. Buyer agrees to respond
      within the requested time limit, which shall be reasonable.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      23 of 32 

	 	 
	18.6 	
      Seller shall furnish Buyer with new or updated manuals
      and new or revised data for all affected Support Materials furnished under
      this Agreement prior to delivery of modified Products.

	 	 
	18.7 	
      In the event that Modifications affect Spare Parts,
      Seller shall in connection with the Modification rectify Buyer’s Spare
      Parts stocks, included parts ordered, at no charge or cost to
  Buyer.

	 	 
	18.8 	
      All Modifications not requested by Ericsson, including
      improvements regarding personal environmental safety and Product safety
      shall be provided by Seller free of charge.

	 	 
	19. 	
      CONTINUITY OF SUPPLY

	 	 
	19.1 	
      Seller shall inform Buyer as soon as possible in writing
      (the “Notice”) of any plans to suspend or close down manufacturing of the
      Products, in order to permit Buyer to place consolidated purchase orders
      for future demands.

	 	 
	19.2 	
      Buyer shall always be entitled to purchase the Products
      as long as this Agreement is in effect. In addition, Buyer shall be
      entitled to place consolidated purchase orders for the Products within six
      (6) months from the date of receipt of the Notice, for delivery within
      twelve (12) months from the date(s) of such purchase orders. This
      Agreement shall be applicable for all such purchase orders.

	 	 
	19.3 	
      Seller shall establish and maintain to the extent
      relevant to the Seller’s scope of supply of Products a secure sourcing
      plan including regularly updated business continuity and business
      contingency plans. The plan shall show the measures Seller will take in
      order to secure continuous supply to Buyer without interruption in
      relation to the supply of the Products. Seller shall keep Buyer informed
      of the actions anticipated by such secure sourcing plan. In the event
      Seller would like to amend the plan, Buyer and Seller shall discuss the
      amendments in good faith and endeavor to agree on the amendments. No
      amendment may be implemented without Buyer’s consent.

	 	 
	19.4 	
      All costs related to any secure sourcing measure shall be
      borne by Seller.

	 	 
	19.5 	
      Buyer shall be allowed to review the plan. Routines shall
      also be in place in order to keep the secure sourcing plan updated at all
      times.

	 	 
	19.6 	
      It is Seller’s responsibility that the
      requirements/activities in the secure sourcing plan is supported by
      corresponding requirements/activities in relation to Seller’s suppliers
      and contractors. Consequently, Seller shall have corresponding
      requirements on its suppliers and contractors.

	 	 
	19.7 	
      Seller shall ensure that it and its contractors and
      suppliers have sufficient insurance (e.g. business interruption and
      liability insurances). Seller shall actively work with its contractors and
      suppliers with risk management. Seller shall also use commercially
      reasonable efforts to safeguard that production of so-called critical
      components is not located to a single location.

	 	 
	19.8 	
      Due to the fact that Buyer will be heavily dependant on
      successful and continuous deliveries of the Products from Seller, Seller
      shall inform and discuss any material plans for disposing
  or relocating of its manufacturing facilities with Buyer
      and/or any other activities that could have a materially adverse effect on
      Buyer.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      24 of 32 

	 	 
	19.9 	
      Even if this Agreement should expire or to be terminated
      for any reason, Seller shall continue to provide Buyer, for a period of
      twelve (12) months, with such Products as may be needed to meet Buyer’s
      contractual commitments with its customers.

	 	 
	20. 	
      PRODUCT LIABILITY

	 	 
	20.1 	
      Should the Products have a defect, which causes damage to
      persons or to property other than such Products, Seller shall indemnify,
      defend and hold Buyer harmless for any such damage.

	 	 
	21. 	
      INTELLECTUAL PROPERTY RIGHTS AND
    NON-ASSERTION

	 	 
	21.1 	
      Seller shall retain title to any intellectual property
      rights, including but not limited to patents. utility models, mask work
      protections, industrial designs, copyrights and trademarks, in its own
      Products and for the Products procured by the Seller from other sources
      full rights to use the same.

	 	 
	21.2 	
      Intentionally Deleted

	 	 
	21.3 	
      Seller shall not use patents, copyrights, trademarks or
      other intellectual property rights or other proprietary rights, to stop
      hinder or encumber Buyer’s or Customer’s right to use the Products for the
      purposes mentioned in the BSNL Tender.

	 	 
	21.4 	
      Further, Seller shall not, without Buyer’s prior
      approval, use Buyer’s or Ericsson Company’s name and/or corporate logotype
      in Seller’s informational, promotional, advertising or any other
      material.

	 	 
	21.5 	
      This Article (Intellectual Property Rights and Non -
      assertion) shall survive the termination of this Agreement, for whatever
      reason.

	 	 
	22. 	
      INFRINGEMENTS, INDEMNIFICATION

	 	 
	22.1 	
      Seller shall defend, indemnify and hold harmless Buyer,
      Customers, End Users, Ericsson Companies, their respective affiliates,
      partners, directors, officer, agents and employees (“Indemnitees”)
      from and against any and all damages suffered and costs and expenses
      (including reasonable attorneys’ fees) incurred as a result of any claim,
      suit or proceeding brought against any of them based on the allegation
      that the use, sale, distribution or other disposal of any Products
      furnished by Seller under this Agreement constitutes an infringement of
      any intellectual property rights or applications thereof (including but
      not limited to patents, utility models, mask work protections, industrial
      designs, copyrights and trade marks) or an unauthorized use of know-how,
      trade secrets, or other proprietary rights; provided that Seller has been
      notified without undue delay in writing of such claim, suit or proceeding
      and given authority, information and assistance (at Seller’s expense) to
      settle the claim or control the defense of any suit or
  proceeding.

	 	 
	22.2 	
      In the event that the Products or any part thereof are in
      such suit or proceeding held to constitute an infringement or their
      further use, sale, distribution or other disposal is enjoined, Seller
      shall promptly, as may be desired by Buyer,
either:

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      25 of 32 

		
      a) 
	procure for Indemnitees the right to continue the use,
      sale, distribution or other disposal of such Products;
	 	 	 
		
      b) 
	replace the Products with non-infringing products of
      equivalent function and performance; or
	 	 	 
		
      c) 
	modify such Products so that they become non-infringing
      without detracting from function or performance.
	 	 	 
	22.3 	
      Seller shall indemnify, defend and hold Indemnitees
      harmless from and against all claims, demands, suits, proceedings,
      damages, costs, expenses, liabilities (including without limitation,
      reasonable legal fees) or causes of action (collectively,
      “Liabilities”) brought against or incurred by any Indemnitees for
      (a) (i) injury to persons (including physical or mental injury, libel,
      slander and death) or (ii) loss or damage to property resulting from any
      act or omission of Seller, its officers, agents, consultants,
      subcontractors or employees (“Indemnifiers”) (b) violations of any
      applicable laws, permits, codes, ordinances or regulations by
      Indemnifiers, (c) any claims arising out of or in connection with the
      Seller’s obligations under Article 25 (Confidentiality), (d) any other
      liability, resulting from any other act or omission of
  Indemnifiers.

	 	 	 
	22.4 	
      INCIDENTAL DAMAGES:

	 	 	 
		
      Notwithstanding any of the other provisions contained in
      this Agreement, the Seller shall protect, defend, indemnify and hold
      harmless to Indemnitees from and against any and all liabilities, damages,
      fines, penalties and costs (including legal costs and disbursement)
      arising from ‘or’ relating to:

	 	 	 
		(i) 	
      Any breach of any statute, regulation, direction, orders
      or standards from any governmental body, agency, or regulator.

	 	 	 
		(ii) 	
      Any claim made by third parties arising out of the use of
      the services of Customer being provided using the equipment supplied under
      the Agreement.

	 	 	 
		(iii) 	
      Claims arising in connection with interruptions ‘or’
      degradation of Services to Customer or End Users ‘or’ to other service
      providers whatsoever shall be the cause ‘or’ duration thereof;
  and

	 	 	 
		(iv) 	
      Any claim that the equipment/services/’or’ any value
      addition component offered and supplied by the Seller in this Agreement,
      infringe any patent, trademarks or copyright of any third party.

	 	 	 
	22.5 	
      The Seller shall furnish an unequivocal, unqualified and
      irrecoverable undertaking along with the Agreement that;

	 	 	 
		
      “During the course of execution of the Agreement ‘or’ at
      any stage thereafter, if it is found that the Seller has fraudulently
      misrepresented any of the facts about the Product/Services etc being
      offered under the Agreement, the Buyer shall be free to claim a sum
      equivalent to damage as reasonably assessed by it or as may be charged by
      Customer to Buyer, subject to a maximum of the Value of the Products and
      Services under the Purchase Order for such misrepresentation. The Seller
      shall immediately on being told by Buyer and/or Customer pay such
      undisputed sum of money to Buyer and/or Customer. Quantum of damages under
      this clause reasonably assessed and levied by the Buyer and/or Customer
      shall be final and not challengeable by the Seller.” Prior to enforcement
      of the foregoing, Buyer shall give notice of 30 days to seller to clarify
      and/or take satisfactory remedial measures.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      26 of 32 

	 	 	 
	22.6 	
      This Article shall survive the termination of this
      Agreement for whatever reason.

	 	 	 
	23. 	
      CONFIDENTIALITY

	 	 	 
	23.1 	
      Subject to this Article, Customer is entitled to receive
      a copy of this Agreement.

	 	 	 
	23.2 	
      Seller and Buyer shall maintain confidentiality and not,
      without the other Party’s prior consent, disclose to any third party
      (except the Customer) any documentation and any information designated by
      the furnishing party as confidential, whether of a commercial or a
      technical nature, furnished by the other party pursuant to this Agreement,
      i.e. the receiving party shall use the information only for the purpose of
      this Agreement. Such documentation and information may, however, be
      disclosed by Buyer to another Ericsson Company or a customer.

	 	 	 
	23.3 	
      Seller shall ensure that neither it nor any of its
      subcontractors advertise, publish or otherwise disclose the appointment of
      Seller, or its subcontractors or the terms of this Agreement or any
      Contract concluded hereunder without Buyer’s prior written approval. All
      copies of material relating thereto which are intended for publication in
      any form by Seller or any subcontractor must first be submitted to Buyer
      for approval.

	 	 	 
	23.4 	
      Neither Party shall be liable for disclosing any such
      information if it was:

	 	 	 
		a) 	
      public knowledge at the time of disclosure or thereafter
      becomes generally known other than through an act of negligence by the
      receiving party;

	 	 	 
		b) 	
      already known to the other party prior to its receipt
      from the disclosing party;

	 	 	 
		c) 	
      demonstrably developed at any time by the receiving party
      without any connection with the information received hereunder;

	 	 	 
		d) 	
      rightfully obtained by a party from other unrestricted
      sources; or

	 	 	 
		e) 	
      disclosed with the prior written permission of the
      disclosing party.

	 	 	 
	23.5 	
      This Article 23 (Confidentiality) shall for five (5)
      years survive the termination of this Agreement for any reason.

	 	 	 
		
      Notwithstanding anything contained in this Agreement the
      Buyer is authorized by the Seller to furnish to the Customer the any / all
      information relating to this Agreement. The Seller also hereby agrees to
      provide the Customer the right to inspect the agreement between the Buyer
      and Seller for procurement of the concerned item including the agreement
      on pricing and payments.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      27 of 32 

	24. 	
      FORCE MAJEURE

	 	 
	24.1 	
      If, at any time, during the continuance of this
      Agreement, the performance in whole or in part by either Party of any
      obligation under this contract is prevented or delayed by reasons of any
      war or hostility, acts of the public enemy, civil commotion, sabotage,
      fires, floods, explosions, epidemics, quarantine restrictions, strikes,
      lockouts or act of God (hereinafter referred to as events) provided notice
      of happenings of any such eventuality is given by either party to the
      other within 21 days from the date of occurrence thereof, neither party
      shall by reason of such event be entitled to terminate this contract nor
      shall either party have any claim for damages against other in respect of
      such nonperformance or delay in performance, and deliveries under the
      Agreement shall be resumed as soon as practicable after such an event come
      to an end or cease to exist, and the decision of the Buyer as to whether
      the deliveries have been so resumed or not shall be final and conclusive.
      Further that if the performance in whole or part of any obligation under
      this Agreement is prevented or delayed by reasons of any such event for a
      period exceeding 60 days, either Party may, at its option, terminate the
      contract.

	 	 
	24.2 	
      Provided, also that if the Agreement is terminated under
      this clause, the Buyer shall be at liberty to take over from the Seller at
      a price to be mutually fixed by the Buyer and the Seller, which shall be
      final, all unused, undamaged and acceptable materials, bought out
      components and stores in course of manufacture which may be in possession
      of the Seller at the time of such termination or such portion thereof as
      the Buyer may deem fit, except such materials, bought out components and
      stores as the Seller may with the concurrence of the Buyer elect to
      retain.

	 	 
	25. 	
      LIMITATION OF LIABILITY

	 	 
	25.1 	
      EXCEPT AS EXPRESSLY PROVIDED IN THIS ARTICLE OR ELSEWHERE
      IN THIS AGREEMENT, NEITHER PARTY SHALL IN ANY EVENT BE LIABLE TO THE OTHER
      PARTY UNDER THIS AGREEMENT FOR LOSS OF PRODUCTION, LOSS OF BUSINESS, LOSS
      OF DATA OR REVENUE OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR
      CONSEQUENTIAL DAMAGES, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES
      COULD HAVE BEEN REASONABLE FORESEEN.

	 	 
		
      THE LIMITATION OF LIABILITY PROVIDED IN SUBARTICLE 25.1
      SHALL NOT APPLY TO DAMAGES WITH RESPECT TO BREACH OF ARTICLES
      13_WARRANTY), 20_ (PRODUCT LIABILITY), AND 22 (INFRINGEMENT,
      INDEMNIFICATION), OR IF THE DEFAULTING PARTY HAS BEEN ACTING WITH GROSS
      NEGLIGENCE OR WITH WILLFUL MISCONDUCT.

	 	 
	26. 	
      EXPORT AND IMPORT

	 	 
	26.1 	
      Seller is responsible for obtaining and maintaining any
      Export license(s) required for delivery of the Products to
Buyer.

	 	 
	26.2 	
      In the event for Reexport, necessary approvals shall be
      obtained for the same by the seller.

	 	 
	26.3 	
      Intentionally Deleted.

	 	 
	26.4 	
      Intentionally Deleted.

	 	 
	26.5 	
      Intentionally Deleted.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      28 of 32 

	27. 	
      ASSIGNMENT AND SUBCONTRACTING

	 	 
	27.1 	
      Neither party may assign this Agreement, or any Contract
      without the prior written consent of the other party. Such consent shall
      not be unreasonably withheld .

	 	 
	27.2 	
      Seller shall not subcontract any parts of its obligations
      according to this Agreement without Buyer’s written approval or any
      Contract without Buyer’s written approval. Such approval shall not be
      unreasonably withheld. Seller shall in any event remain responsible for
      its obligations and the compliance with the terms and conditions of this
      Agreement as if performed by Seller. For the avoidance of any doubt,
      Seller is always fully responsible for any actions, omissions etc. by its
      subcontractors and/or suppliers.

	 	 
	28. 	
      TERM AND TERMINATION

	 	 
	28.1 	
      This Agreement shall come into force upon its execution
      and shall be valid until 31st May, 2016, unless terminated
      earlier pursuant to the terms of this Agreement.

	 	 
	28.2 	
      Ericsson shall be entitled to terminate this Agreement in
      the event the same is terminated by the End Customer for any reason what
      so ever, in whole or in part, by giving Subcontractor thirty (30) days
      written notice.

	 	 
	28.3 	
      After termination of this Agreement pursuant to
      Subarticle 30.4, all rights in respect of the Products furnished hereunder
      continue as per procedure mentioned in Subarticle 30.4 below.

	 	 
	28.4 	
      The Buyer may, without prejudice to any other remedy for
      breach of contract, by 30 days written notice of default, sent to the
      Seller, terminate this contract in whole or in
part

(a) if the Seller fails to deliver any
or all of the Products and Services within the time period(s) specified in the
contract or Agreement, or any extension thereof granted by the Buyer; 

(b) if the Seller fails to perform any
other obligation(s) under the Contract and/or the Agreement; & 

(c) if the Seller, in either of the
above Circumstances, does not remedy his failure within a period of 60 days (or
such longer period as the Buyer may authorize in writing) after receipt of the
default notice from the Buyer. 

	28.5 	
      In the event the Buyer terminates the contract in whole
      or in part pursuant to clause 30.4 above the Buyer may procure, upon such
      terms and in such manner as it deems appropriate, Products similar to
      those undelivered and the Seller shall be liable to the Buyer for any
      excess cost for such similar Products . However the Seller shall continue
      the performance of the contract to the extent not terminated.

	 	 
	28.6 	
      The Buyer may at any time terminate the Contract by
      giving written notice to the Seller, without compensation to the Seller,
      if the Seller becomes bankrupt or otherwise insolvent as declared by the
      competent court provided that such termination will not prejudice or
      affect any right of action or remedy which has accrued or will accrue
      thereafter to the Buyer.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      29 of 32 

	28.7 	
      After termination of this Agreement and/or any Contract
      by Seller pursuant to Subarticle 28.4, all Buyer’s rights in respect of
      the Software shall cease, except that all sublicenses granted to Customers
      before termination shall remain in full force and effect and Customer’s or
      End User’s continued use of the Software shall in no way be affected .
      Further, Buyer shall be entitled to continue to use the Software and the
      Support Materials for the sole purpose of providing support to
      Customer.

	 	 
	28.8 	
      After termination of this Agreement and/or any Contract
      pursuant to Subarticle 28.4 by the Buyer, all rights and obligations in
      respect of the Support Materials furnished hereunder shall continue to the
      extent al ready paid by the Buyer to the Seller.

	 	 
	28.9 	
      Provisions contained in th is Agreement that are
      expressed or by their sense and context are intended to survive the
      termination of this Agreement, shall so survive the termination.

	 	 
	28.10 	
      The foregoing rights of termination are in addition to
      all other rights and remedies provided in this Agreement or at law,
      subject to the express limitations set forth in Article 25 (Limitation of
      Liability).

	 	 
	28.11 	
      The termination of this Agreement for any reason
      whatsoever shall be without prejudice to any right or obligation of any
      party in respect of this Agreement, which has arisen prior to such
      termination.

	 	 
	29. 	
      SEVERABILITY

	 	 
		
      If any provision of this Agreement would at any time be
      in conflict with any law or regulation compulsorily applicable to this
      Agreement, the parties shall endeavor to amend such provision, so that the
      intent of this Agreement may be carried out to the extent legally
      possible. The invalidity, because of any such law or regulation, of
      provisions of this Agreement which are not fundamental to its performance
      shall not relieve any party from its obligations under the other
      provisions of this Agreement, nor deprive any party of the benefits of
      such other provisions.

	 	 
	30. 	
      FALL CLAUSE:

	 	 
	30.1 	
      The prices once fixed will remain valid during the
      scheduled delivery period Further, if at any time during the term of the
      Agreement

(a) It comes to the notice of Buyer
regarding reduction of price for the same or similar equipment; And/or 

(b) The prices received in another
agreement for the same or similar products/Service are less than the prices
chargeable under the Agreement. 

The Buyer, for the purpose of delivery
period extension, if any, will determine and intimate the new price, taking into
account various related aspects such as quantity geographical location etc. and
the date of its effect for the balance quantity/service to the Seller. In case
the Seller does not accept the new price to be made applicable during the
extended delivery period and the date of its effect, the Buyer shall have the
right to terminate the contract by giving 30 days notice without accepting any
further supplies. This termination of the Agreement due to reasons attributable
to the Seller shall be at the risk and responsibility of the Seller and the
Buyer reserves the right to purchase the balance unsupplied
quantity/service at the risk and cost of the defaulting seller besides
considering the forfeiture of his performance security. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      30 of 32 

	 	
       
	30.2 	
      (a) The Seller while applying for extension of time for
      delivery of equipment/, if any, shall have to provide an undertaking
    as

“We have not reduced the sale price,
and/or offered to sell the same or similar equipment/service to any
person/organization including Department of Central/state Government or any
central/state PSU at a price lower than the price chargeable under the contract
for scheduled delivery period.” 

	 	(b) 	
      In case under taking as in Clause 32.(a) above is not
      applicable, the Seller will give the details of prices, the name(s) of
      buyers, quantity etc. to the Buyer, while applying extension of delivery
      period.

	31. 	
      SET OFF

	 	 	 
	31.1 	
      Any sum of money due and payable to the Seller (including
      security deposit refundable to him) under this Agreement may be
      appropriated by the Buyer and set off the same against any undisputed
      claim of the Buyer for payment of a sum of money arising out of this
      Agreement or under any other contract made by the Vendor with the
      Buyer.

	 	 	 
	31.2 	
      The Seller shall give the details of the supplies made
      against all the Purchase Orders every month on the first working day of
      the following month to authorized person of Buyer.

	 	 	 
	32. 	
      NOTICE

	 	 	 
	32.1 	
      Any notice required or permitted to be given by either
      Party under this Agreement shall be in writing and may be delivered by
      courier, sent by registered airmail letter, telefacsimile or electronic
      mail. When the notice is sent by telefacsimile or electronic mail, the
      sender shall confirm the notice by also sending the notice by courier or
      registered airmail letter. Such notice shall be deemed to be
  given:

	 	 	 
		a) 	
      if sent by registered airmail letter - five (5) days
      after the day of dispatch;

	 	 	 
		b) 	
      if sent by telefacsimile or electronic mail - on the day
      of dispatch of the letter of confirmation; or

	 	 	 
		c) 	
      if sent by courier - on the day of delivery to the
      receiving party.

	 	 	 
	32.2 	
      All notices shall be delivered to the Parties’ contact
      persons.

	 	 	 
		
      If to Ericsson:

		
      Ericsson India Private Limited, 
Building No10A,
      3rd Floor, 
DLF Phase - II, 
Gurgaon, Haryana - 122
      002

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      31 of 32 

	 	Tel No: +91 124 423 3361 
	 	Fax No: +91 124 423 3500 
	 	Attn: Mr. Diptendu Mondal 
	 	  
	 	If to Seller: 
	 	Xalted Networks Inc, 
	 	690 North McCarthy Blvd Suite 200, Milpitas,
  
	 	California, USA – 950 35 
	 	  
	 	Attn: Mr. Chris Rasmussen 
	 	  
	 	Copies of all communications to Xalted Network
      Inc shall be endorsed to the following address: - 
	 	  
	 	Xalted Information Systems Pvt Ltd, 
	 	2nd Floor, Mahatma Gandhi Memorial Building,
  
	 	7 Netaji Subhash Marg, Off Marine Drive, 
	 	Mumbai, Maharashtra – 400 002 
	 	  
	 	Attn: Mr. Ajay M Batheja, CEO 
	 	Contact No’s: 022 - 22 87 66 91 / 22 87 66 92 /
      22 87 66 93 
	 	Fax : 022 - 22 87 66 94 
	 	E-mail Id: ambatheja@gmail.com
  

	33. 	
      NON-WAIVER

	 	 
		
      The failure by either Party to enforce any provisions of
      this Agreement or to exercise any right in respect thereto shall not be
      construed as constituting a waiver of its rights thereof.

	 	 
	34. 	
      DISPUTES AND GOVERNING LAW

	 	 
	34.1 	
      This Agreement and any Contracts concluded under this
      Agreement shall be governed by and construed in accordance with the
      substantive laws of India.

	 	 
	34.2 	
      The Parties shall make every effort to settle by amicable
      negotiations any difference, which may occur between them in connection
      with this Agreement or any Contract. If the Parties fail to reach such an
      amicable settlement, either party may refer such differences to
      arbitration as provided below.

	 	 
	34.3 	
      All unsettled disputes, differences or questions between
      the Parties with respect to any matter arising out of or relating to the
      Contract shall be referred to the arbitration by an arbitral tribunal
      consisting of three arbitrators: one each nominated by the Parties and the
      third chosen by the two arbitrators nominated by the Parties. The
      arbitration shall be governed by the provisions of the Arbitration and
      Conciliation Act, 1996 or any statutory modification or enactment thereof
      for the time being in force and the proceedings shall be conducted at New
      Delhi, India.

	 	 
	34.4 	
      All awards may, if necessary, be enforced by any court
      having jurisdiction in the same manner as a judgment in such
  court.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Main Agreement 
	 	 	Page
      32 of 32 

	34.5 	
      The Parties undertake and agree that all arbitral
      proceedings conducted under this Article (Disputes and Governing Law)
      shall be kept confidential, and all information, documentation, materials
      in whatever form disclosed in the course of such arbitral proceeding shall
      be used solely for the purpose of those proceedings.

	 	 
	35. 	
      COPIES OF THE AGREEMENT

	 	 
		
      This Agreement has been made in two (2) original copies,
      of which Buyer and Seiler have taken one (1) copy each.

	 	 
		
      IN WITNESS WHEREOF, this Agreement has been duly
      executed by the Parties hereto on the day first written
  above.

	For and on behalf of 	For
      and on behalf of 	  
	Xalted Networks Inc 	Ericsson India Private Limited 	  
	 
    	  	  
	 
    	  	  
	 
    	  	  
	 
    	  	  
	/s/ _____________________	/s/ _____________________	/s/ _____________________
	(Authorized Signatory) 	(Authorized Signatory) 	(Authorized Signatory) 
	Name: 	Name: 	Name: 
	Designation: 	Designation: 	Designation: 
	Place: 	Place: Gurgaon 	Place: Gurgaon 
	Date: 	Date: 	Date: 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 1 of 7 

PRODUCT DESCRIPTION AND BILL OF MATERIAL

PRODUCT DESCRIPTION 

Product Overview 

Introduction 
The UPROBE Monitoring System is a
centralised and scalable multi-user Link Monitoring System (LMS) based on
distributed UPROBE Probes. 

UProbe - SS7 Monitoring Probe
One or more monitoring
probes are connected to the networks to be monitored. Each monitoring probe may
be equipped with a number of E1/T1 and/or Ethernet interfaces to capture
protocol signalling from different networks simultaneously. The monitoring
probes are running CDR/TDR (Call/Transaction/IP Detail Records) builders to
correlate messages related to calls and transactions. Protocol stacks like
SS7oTDM, SS7oIP, A-interface, Abis, Gb-interfaces, SIP, SIP-T, ISDN PRI, ISDN
BRI, and DPNSS/DASS2 are supported. 

UPROBE Monitoring Server 
In addition to all
distributed monitoring probes, there is a UPROBE Monitoring Server. Except for
large link monitoring systems, this UPROBE Monitoring Server is also working as
a standard monitoring probe. In addition to the standard monitoring probe
features like protocol monitoring and CDR generation, the UPROBE Monitoring
Server is correlating and storing CDRs from all other monitoring probes,
handling all client connections, and managing all user defined probe filters –
client/server architecture. All calls are stored – both successful and
unsuccessful calls. 

The UPROBE Monitoring Server is often referred to as the master
probe, as long as this server is also working as a standard monitoring probe.

Multi-protocol CDR Generators & Correlators 
CDR
correlation is done between all E1/T1 links and/or Ethernet links, and between
all monitoring probes at the UPROBE Monitoring Server. CDR are stored as
Enhanced CDR at the UPROBE Monitoring Server where all protocol signalling is
stored together with the extracted call/transaction/IP details. This makes it
possible to perform top-down network analysis – from top level QoS/statistical
reports down to single bits and bytes. CDR are stored to hourly log files 24x7.

Real-time Protocol Streaming 
In addition to CDR
generation and correlation, real-time protocol streaming is offered through user
defined filters. A number of users may connect to the UPROBE Monitoring System
in parallel from Windows-based UPROBE client applications, and specify different
filters. The filters are processed by the link monitoring system, and only
protocol information matching the defined filters is passed to the client
application. All user defined filters are handled independently by the link
monitoring system, such that all connected users may operate independently of
each other. 

Protocol Decoding and Analysis 
Different
Windows-based UPROBE protocol analysers are available as the client interface to
the UPROBE Monitoring System. These protocol analysers can connect to the
real-time protocol streaming, and they can open stored CDR files – both for
decoding and analysis of protocol signalling protocols. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 2 of 7 

Flexible and Scalable Link Monitoring System 
The
UPROBE Monitoring System is a very flexible and scalable link monitoring system.
Existing monitoring probes can be upgraded with new software and hardware
modules at any time to support an increased number of physical line interfaces,
increased number of signalling links to monitor, new protocols, new features
like protocol correlation and more. It is also possible to add more monitoring
probes at as the needs grow. 

A UPROBE Monitoring System may grow from the smallest solution
based on one single monitoring probe (which will also work as the UPROBE
Monitoring Server), to a complex link monitoring system with a large number of
monitoring probes supporting different physical network interfaces, a wide range
of protocol stacks, and a wide range of applications. 

The figure below shows a fairly basic link monitoring system
with only one SS7oTDM monitoring probe with ISUP and TCAP CDR/TDR builders, and
an SS7 real-time monitoring module. The probe is connected to the SS7 network
through one or more E1/T1 interfaces. The client application is the
Windows-based UPROBE SS7 Monitor connected to the probe through LAN/WAN. 

 

The next figure shows a multi-probe link monitoring system -
one for SIP monitoring, and one for SS7oTDM monitoring. The SS7 probe is
connected to the SS7 network through one or more E1/T1 interfaces, and may be
equipped with ISUP and TCAP CDR builders and an SS7 real-time monitoring module.
The SIP probe is connected to the SIP network through an Ethernet interface, and
may be equipped with a SIP CDR builder and a SIP real-time monitoring module.
All CDR are passed to the master probe for storage and correlation. Real-time
protocol messages are passed directly to the monitoring clients through the
master probe. In this case, both a UPROBE SS7 Monitor and a UPROBE NGN Monitor
is connected to the link monitoring system - a multi-user system. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 3 of 7 

 

The last figure shows a more advanced link monitoring system
based on three monitoring probes. The probe to the left contains CDR builders
and real-time monitoring modules for both SS7 and ISDN PRI. These CDR builders
pass the CDR from the probes to the master probe, which in turn are correlating
the CDR with CDR from other probes. 

The probe to the right contains CDR builders and real-time
monitoring modules for ISDN PRI and SIP, and the CDRs are passed to the master
probe as for the SS7/ISDN PRI probe. A UPROBE SS7 Monitor, a UPROBE NGN Monitor
and a UPROBE ISDN Monitor presents both real-time and historical data from the
probes to the users. 

 

The master probe (in the middle) is also operating as a
standard monitoring probe - in this case monitoring SS7 and SIP. CDR correlators
for SS7, SIP and ISDN PRI might be installed on the master probe to provide a
call trace view for converged networks. In addition, monitoring probes for
numerous mobile protocols and interfaces are available. 

Product Summary 
A number of UPROBE Monitoring probes
(or other third party monitoring probes) are capturing protocol signalling from
different networks. Each of the monitoring probes is running CDR builders, and
the generated CDR are transferred to the UPROBE Monitoring Server,
the Master Probe. The UPROBE Monitoring Server is normally part of one of the
UPROBE Monitoring Probes - the master probe. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 4 of 7 

The UPROBE Monitoring Server might be supplied with different
protocol correlators to correlate protocol signalling from different monitoring
probes, and/or correlate protocol signalling between different signalling
protocols like ISUP and SIP. The UPROBE Monitoring Server is also storing the
CDR (enhanced CDR including all protocol signalling information in addition to
extracted call/transaction/lP details). The storage of historical CDR can be
accessed from web-based search and reporting modules, and the CDR files can be
used as input to the Windows-based UPROBE client applications for protocol
analysis and QoS reporting. 

Examples of Usage 
Application Areas 

	Statistics generation
  
	Quality of Service (QoS) measurements and reporting
  
	Network operation and maintenance
  
	Troubleshooting
  
	Call trace
  
	Billing verification
  
	CDR data basis for 3rd party applications 

Billing Verification 
Operator A has an SS7
monitoring probe and a UPROBE SS7 Monitor as shown in figure D. An ISUP CDR
builder is installed on the probe as illustrated in the figure D. In this
example there is a disagreement between operator A and the national TDM network
provider when it comes to billing of a certain customer at a given point of
time. Operator A fetches the actual CDR file and is able to see the SS7
signalling sent and received from the national provider on the monitor. Thus,
operator A is able to prove his case against the national provider.
Alternatively, operator A unveils a fault in his own network. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 5 of 7 

 

Call Detail Record (CDR) Example 
Below you will find
an example of a typical SS7 Call Detail Record (CDR). The most important
information in the call is gathered in the CDR in a tagged format. All protocol
signalling messages related to the call are attached to the end of the CDR -
Enhanced CDR. By opening the CDR file in a UPROBE protocol analyser, these
signal ling messages will be decoded. 

	CDR 	  	‘UQoS CDR message’ 
	         MI 	00070038 	‘UQoS CDR message indicator’
      External, Secondary, International UP, 
	International NI, ISUP, Contains SS7, B sub.
      ISDN, A sub. ISDN, 	 
	         DATE 	20030821 122403 ‘SMAN message DTG’
  
	         OPC 	12A5 	‘OPC’ 
	         DPC 	3141 	‘DPC’ 
	         SYS 	00 	‘System’ 
	         TS 	17 	‘Timeslot’ 
	         BNR 	34624489F 	‘B number’ 
	         NCIND 	15 	‘Nature of connection indicators’
  
	         FCI 	2101 	‘Forward call indicators’ 
	         ACT 	0A 	‘Calling party category’ (Ordnry clng
      sub) 
	         TREQ 	00 	‘Transmission medium requirement’
      (Speech) 
	         ANR 	442073954698 ‘A number’ 
	         FATE 	COBO 	‘Fate’ Source:SMAN fate:COL. 
	         HT 	8 	‘Holdtime’ 
	         RT 	8 	‘Responsetime’ 
	         LPRI 	‘Lo pri info’ 	 
	         BNRI 	8390 	‘ISDN B number indicator (NatOfAdr,
      II, NrPlan)’ 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 6 of 7 

	     ANRI 	0413 	‘ISDN A number indicator (NatOfAdr, II, NrPlan,
      Pres, Scre)’ 	  
	     PDCT 	0000 	‘Propagation delay counter’ 	  
	     USI 	8090A3 	‘User service information’ 	  
	     OIPC 	OB15 	‘Origination ISC point code’ 	  
	     PCI 	2BDO 	‘Parameter compatibility information’ 	  
	     ORIG 	hsc0101 	‘UQoS Message Originator’ 	  
	     CFN 	  	‘Confusion’ 	  
	     DIREC Rx 	‘Message Direction’ 	  
	     DSEC 	0 	‘Delta Seconds’ 	  
	     CIND 	82E331 	‘Cause indicators’ Coding std:ISO/lEC
      Location:ISO/IEC 	Cause:Unknown 

	Diag:10 	 
	NNC7 	hpm0101 20030821 122531 1061461531 00 05 12A5
      3141 00 17 0500 
	C7 	‘UQoS SS7 message’ 
	C7 	 hpm0101 20030821 122530 1061461530 00 05
      12A5 3141 00 17 
	011521010A000209078390422644980F0A080413440237596489310200001D038090A32B020B153902
    
	2BD000 
	C7 	hpm0101 20030821 122530 1061461530 01 05 3141
      12A5 00 17 2F02000382E331 
	C7 	hpm0101 20030821 122531 1061461531 00 05 12A5
      3141 00 17 0500 
	C7 	hpm0101 20030821 122532 1061461532 01 05 3141
      12A5 00 17 
	011461000A03020705849094040F310200000A088413322342405403390231D400
    
	C7 	hpm0101 20030821 122534 1061461534 01 05 3141
      12A5 00 17 0500 
	C7 	hpm0101 20030821 122537 1061461537 00 05 12A5
      3141 00 17 11 
	C7 	hpm0101 20030821 122538 1061461538 00 05 12A5
      3141 00 17 0C020402849F1E02A51200 
	C7 	hpm0101 20030821 122538 1061461538 01 05 3141
      12A5 00 17 1000 
	NULL ‘UQoS null termination’

Product Modules 
Different Linux-based server side
software modules are available for the UPROBE Monitoring System: 

	 UPROBE SS7 ISUP CDR Builder
  
	 UPROBE SS7 TCAP CDR Builder
  
	 UPROBE SS7 Real-time Monitoring
  
	 UPROBE ISDN PRI CDR Builder 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 1 
	 	 	Page 7 of 7 

BILL OF MATERIAL 

	   HARDWARE  
    
	  	         
           As per Xalted Bid 	         
           Latest Model Proposed 	Distribution 

	Line Item 	         
       Description 	Quantity 	Description 	Quantity 
	

Server - 
EZ, NZ, 
WZ 

	

Sun UltraSparc IV+, 8 
CPU, 1.5 GHz,
      32 GB 
RAM, 24.30 GB 
mirrored HDD, 2 x 
HBA. 2 port NIC
    

	

6 

	Sun SPARC Enterprise M4000 
server. includes
      2*'2.4GHz 
SPARC64 VII four-core 
Processors, 61 GB system
      
memory, 2 * 146GB SAS hard 
disks, 1 DVD-ROM, 2*Gb 
ethernet
      ports, 2 power 
supplies, 2 x Single Port HBA 
Adaptor 	

6 

	

Two each for East, 
West, North
      zone 

	

Server - 
SZ 

	
Sun E6500 -Sun 
UltraSparc IV+, 4 !
      
CPU, 1.5 GHz, 32 GB 
RAM, 2x80 GB 
mirrored HDD, 2 x 
HBA, 2
      port NIC 	

2 

	Sun SPARC Enterprise M4000 
server. Includes
      2*2 5GHz 
SPARC64 VI Processors, 
64GB system memory on, 2 *
      
146GB SAS hard disks, 1 
DVD-ROM, 2*Gb ethernet 
ports, 2 power
      supplies, 
RoHS-5, 2 x Single Port HBA 
Adaptor 	

2 

	

For South Zone:
  

	Storage – 
SZ 	8 TB Storage after 
RAID 1+0 	
1 	Sun Storage Tek 6140 42 TB 
Storage 	
1 	
For South Zone 
	Storage – 
EZ, NZ, 
WZ 	
8 TB Storage after 
RAID 1+0 	

3 	
Sun Storage Tek 6140 42 TB 
Storage 	

3 	One each for East, 
West and North 
Zones
    
	Probes 
	Xalted Uprobe 
	53 
	Xalted Uprobe 
	61 
	As per network 
layout 
	
Groomers 	Xalted MegaConnect 
Groomer 	
262 	
Xalted MegaConnect Groomer 	
180 	As per network 
layout 
	Staging 
Server 
	Entry Level Intel x86 
family of (Xeon and
      
above) server 	
3 
	Dual core Intel Xeon Processor 
2 GHz, 2 GB
      RAM, 250 GB x 2 
HDD 	
3 
	One each for East, 
West and North 
Zones
      , 
	Tape 
Drives 	
LTO3 Tape Drive 	
3 	
LT03 Tape Drive 	
3 	One each for East, 
West, North Zone 
	Tapes 
	LTO3 Tapes 
	30 
	LTO3 Tapes 
	72 
	Distributed equally 
in each zone
  

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 1 of 6 

SUPPORT MATERIALS 

Uprobe 

SS7 Protocol Analyzer and CDR Generator

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 2 of 6 

Contents 

	INTRODUCTION 	3 
	CONFIGURATION 	4 
	CALL FLOW TRACE 	6 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 3 of 6 

Introduction 

The Xalted UProbe is capable of monitoring LSLs and HSLs over
E1s 
The monitoring traffic is processed within the Xalted UProbe, selected
protocols are decoded and resultant CDRs with necessary fields are made
available to fraud management app. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 4 of 6 

Configuration 

The Xalted UProbe can be configured for monitoring and analysis
over a web based graphical user interface. The screens below show configuration
of individual El circuits, protocols etc . 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 5 of 6 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 6 of 6 

Call Flow Trace 

All signalling monitored by a probe is fed to Wireshark utility
on a management workstation, and either capture or display filters are used to
limit what is shown on the screen. This is suitable when the operator knows the
OPC/DPC of the route or some other protocol attribute that identifies the flows
of interest. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 1 of 20 

SUPPORT MATERIAL 

Groomer Deployment 
And

Tracking Guide 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 2 of 20 

	1 	
      Introduction

	 	 
		
      Groomer is a Digital Cross Connect device specially
      designed for monitoring of live E1s. It is deployed at the MSC’s to tap
      the identified E1 links for real time fraud detection The purpose of this
      document is to provide Installation & testing tips for the Engineers
      installing and testing the Groomers in the field . It also highlights the
      methodology to track the groomer deployment as the geographical area to
      cover is very vast.

	 	 
	2 	
      System Description

	 	 
	2.1 	
      System Features

	 	 
		
      The Groomer is a sophisticated Digital Cross Connect
      Switch cross connects up to 64 E1 ports. The 64 E1 Digital Cross Connect
      Switch offers full cross connect functionality to cross connect and/or
      aggregate DS-Os, “n” X 64Kbps consecutive data channels and fractional E1
      channels to full E1 channels, between the 64 E1 ports.

	 	 
		
      The Groomer is an E1 /T1 Digital Cross Connect Switch is
      designed for special nonobstructive monitoring applications in which E1
      /T1 ports can be connected to monitoring/billing equipment for
      non-obstructive monitoring of live traffic or signaling, required by
      billing serves etc.

	 	 
		
      In the Monitoring mode the Groomer provides the user a
      total of 32 E1 ports. 30 E1 ports shall connect to the “Live Traffic” E1
      links, which are to be MONITORED NON INTRUSIVELY (Hi-Z) in both Transmit
      and Receive directions. 2 E1 ports shall connect to the MONITORING
      EQUIPMENT, such as billing servers etc.

	 	 
	2.2 	
      Shelf Description

	 	 
		
      The Groomer shelf occupies a 6U high rack-space, and is a
      complete 19-inch stand-alone unit that provides connectivity for up to 64
      E1 ports. The unit operates on a –48V DC input power
  supply.

Table 1: Details of 64 Port Groomer 

	SI. No. 	Slot No. 	Card Type 	Card Part No. 
	01 	1 	PS-Power Supply Card 	VCL-1275-PSU 
	02 	2 	Redundant PS-Power Supply Card 	VCL-1275-PSU 
	03 	3 	CC- Control Card 	VCL-1281-CC 
	04 	4 to 11 	IF-Interface Card 	VCL-1282-E1 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 3 of 20 

2.3 Cards 

	2.3.1 	
      Power Supply Card (PS)

Groomer has two Power Supply Cards for
redundant (1+1) application. The Power Supply Card can be plugged into slot 1
& 2 of the shelf. It converts –48V DC Input (–40V DC to –60V DC) and
provides +3.3V DC output is required for the functioning of the equipment. 

The Power Supply Card has two LEDs.

	 	1. 	
      LED L1 indicates the presence of –48V DC input
      (Green indicates power input OK).

	 	 	 
	 	2. 	
      LED L2 indicates the presence of +3.3V DC output
      (Green indicates power supply card is OK).

The card is protected against the
accidental reverse polarity of the -48V DC input. 

The output current will be 10A at
+3.3V in full load condition. 

	2.3.2 	
      Control Card (CC)

	 	 
		
      The Control Card can only installed into slot 3 of the
      shelf. The Control Card contains communication and control circuitry is
      required to make the equipment functional. The Control Card incorporates
      the TSI Switch (time-slot interchange switch), through which the customer
      cross connects various E1 ports at 64Kbps (DS-O level).

	 	 
		
      The Control Card also contains the RS232 (Serial) and
      10/100BaseT (Ethernet) communication port through which the user
      communicates with the equipment to configure it according to his
      application. It also communicates the alarms, which appear in the system
      or on any of the E1 ports of the equipment.

	 	 
		
      The Control Card also incorporates an internal clock,
      which may be set by the user upon START- UP. This internal clock then
      keeps a log of all the system alarms including error-free seconds, errored
      seconds, log of systems initialization/power-up etc. to enable the user to
      monitor the system and E1 link performance. The Control Card has 9
      LEDs.

Table 2: Description of LEDs in Control Card 

	
LED 	Colour of 
LED 	
Status 
	
LED1 
	
Tri-Colour 
	
      GREEN indicates system clock is OK 
RED indicates
      system clock is faulty. 
YELLOW indicates system clock is Standby
    

	LED2 	YELLOW 	
      ON indicates internal clock selection. In case of
      external or recovered clock, it will remain OFF. 

	LED3 	YELLOW 	
      ON indicates external clock selection. In case of
      internal or recovered clock, it will remain OFF. 

	LED4 	YELLOW 	
      ON indicates recovered clock selection. In case of
  

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 4 of 20 

	  	  	
      internal or external clock, it will remain OFF.

	LED5 	YELLOW 	
      ON indicates selected clock is external or recovered and
      2.048MHz. In case of internal clock it will remain OFF. 

	LED6 	YELLOW 	
      ON indicates selected clock is external or recovered and
      1.544MHz. In case of internal clock it will remain OFF. 

	LED7 	RED 	
      ON indicates alarm in any E1 Ports of equipped E1
      Interface Card. 

	
LED8 
	
RED 
	
      On indicates error in self test. 

OFF indicates
      self test OK. 

	LED9 	GREEN 	
      ON indicates Xport is enabled for Network Management and
      the Switch (SW1) provided is in ON condition.

The two Switches provided in the
Control Card are: 

	 	1. 	
      SW1 should be switched ON for LAN Management
      (Xport).

	 	 	 
	 	2. 	
      SW2 for Reset Xport Card (LAN Management
    Card).

RJ4S Female Connector is XPORT MODULE
for LAN Management. 

	2.3.3 	
      E1 Interface Card

	 	 
		
      The E1 Interface Card can be inserted into slots 4 to 11
      of the shelf. Each E1 Interface Card has 8 E1 ports. The E1 interface
      cards connect the E1 links to the TSI (Timeslot Interchange) Switch of the
      Control Card through which the user cross connects various E1 ports at
      64Kbps (DS-0 level) i.e., single timeslot.

	 	 
		
      In the Monitoring mode each E1 interface card connects
      and monitors up to 4E1 links. The E1 interface card communicates with the
      system control card through the system backplane at 400Mbps speed in order
      to provide efficient monitoring and alarm reporting. Each E1 interface
      card maintains an internal log of alarms that occur on each E1 port for up
      to a period of 1 week. Then the log is overwritten after 1 week. The user
      can access this log through the system control card at any time to monitor
      the status of each E1 Port or E1 link. The E1 interface card has 10
      LEDs.

Table 3: Description of LEDs in Interface Card 

	
LED 	Colour of 
LED 	
Status 
	
LED1 
	
YELLOW 
	ON indicates SYNC clock is faulty. 

OFF
      indicates SYNC clock is OK. 
	LED2 	Bi-Colour 	GREEN indicates 1st E1 Port of Card
      is in SYNC with connected equipment. 
RED indicates 1st Port
      of Card is not SYNC with the connected equipment or 1st E1 Port
      is not connected properly. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 5 of 20 

	LED3 	Bi-Colour 	GREEN indicates 2nd El Port of
      Card is in SYNC with connected Equipment. 
RED indicates 2nd El Port of
      Card is not SYNC with the connected equipment or 2nd El Port is not
      connected properly. 
	LED4 	Bi-Colour 	GREEN indicates 3”‘ El Port of
      Card is in SYNC with connected Equipment. 
RED indicates 3’“ El Port of
      Card is not SYNC with the connected equipment or 3”‘ El Port is not
      connected properly. 
	LED5 	Bi-Colour 	GREEN indicates 4” El Port of
      Card is in SYNC with connected Equipment. 
RED indicates 4th El Port of
      Card is not SYNC with the connected equipment or 4th El Port is not
      connected properly. 
	LED6 	Bi-Colour 	GREEN indicates 5”‘ El Port of
      Card is in SYNC with connected Equipment. 
RED indicates 5th El Port of
      Card is not SYNC with the connected equipment or 5th El Port is not
      connected properly. 
	LED7 	Bi-Colour 	GREEN indicates 6’“ El Port of
      Card is in SYNC with connected Equipment. 
RED indicates 6th El Port of
      Card is not SYNC with the connected equipment or 6th El Port is not
      connected properly. 
	LED8 	Bi-Colour 	GREEN indicates 7m El Port of
      Card is in SYNC with connected Equipment. 
RED indicates 7th El Port of
      Card is not SYNC with the connected equipment or 7th El Port is not
      connected properly. 
	LED9 	Bi-Colour 	GREEN indicates 8”‘ E 1 Port of
      Card is in SYNC with connected Equipment. 
RED indicates 8th El Port of
      Card is not SYNC with the connected equipment or 8th El Port is not
      connected properly. 
	
LED10 	
RED 	ON indicates error in self test.
      
OFF indicates self test OK. 

	3 	
      Installation

	 	 
	3.1 	
      Inspection

	 	 
		
      Before installation, the chassis and cards must be
      physically inspected for any damages.

	 	 
	3.2 	
      Chassis Installation

	 	 
		
      The Groomer Chassis is 19-inch rack mountable and can be
      mounted on the rack using Screws.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 6 of 20 

 

	3.3 	
      Power Connection

	 	 
	3.3.1 	
      Cable Assembly

	 	1. 	
      Remove Sleeve (insulation) for both Red & Blue cables
      about 10mm, which is coming from DC power supply.

	 	 	 
	 	2. 	
      Twist the copper wires firmly and insert the lugs for
      both the cables.

	 	 	 
	 	3. 	
      Crimp the Lugs using Crimping Tool and cover the lugs
      with insulation tape or with sleeves, which will avoid contact between
      both Red & Blue cables.

	 	 	 
	 	4. 	
      Assemble the male power connector to the Red & Blue
      cables, make sure that Red cable is connected to the positive and Blue is
      connected to negative of the power connector.

	 	 	 
	 	5. 	
      Connect the Power Cable with male power connector to
      input of Groomer which is a female power connector assembled in the
      backplane of Groomer as shown in the figure.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 7 of 20 

 

	3.4 	
      Cards Insertion

	 	 
		
      Insert the Power Supply Cards in Slot 1 and Slot 2. The
      LEDs provided in the Power Supply Card will turn to ON condition. Now
      Insert the Control Card in Slot 3 and all Interlace cards in the
      respective slots (i.e. from slot 4 to slot 11) as shown in figure
      below.

 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 8 of 20 

	3.5 	
      Installing Device Installer

	 	 	 
		1. 	
      Using Crossover Ethernet Cable connect from LAN port of
      PC to LAN Management port of Control Card.

	 	 	 
		2. 	
      Switch ON the SW1 to enable the LAN Management port of
      Control Card in Groomer.

	 	 	 
		3. 	
      Insert CD into CD-ROM drive. The CD will automatically
      starts and displays the Main Menu.

	 	 	 
		4. 	
      Click the Install Xport button, follow the instructions
      and Install Device Installer, and then restart the PC.

	 	 	 
	3.6 	
      Run Device Installer

	 	 	 
		1. 	
      Click Start-Program-Iantronix-Device Installer-Device
      Installer.

	 	 	 
		2. 	
      Click on Search Icon to search for device default IP
      (Groomer IP).

	 	 	 
		3. 	
      The IP address will be displayed on the screen.

	 	 	 
	3.7 	
      Changing IP address

	 	 	 
		1. 	
      Select the Device (IP address) & Click on Assign IP
      Icon in the Device Installer dialog box.

	 	 	 
		2. 	
      Select “Assign a specific IP address”, and then click
      “Next”.

	 	 	 
		3. 	
      Enter the New IP address, subnet mask and default gateway
      according to the Network. Click on Next.

	 	 	 
		4. 	
      Click on Assign and then click finish. The new IP address
      will be displayed in the Device Installer dialog box.

	 	 	 
		5. 	
      Now set IP address of the PC, so that both Groomer and PC
      should be in same Network. (Ex: PC IP- 130.94.145.40 & Groomer IP
      130.94.145.41)

	 	 	 
		6. 	
      To test the IP address go to Start-Run-cmd

	 	 	 
		7. 	
      Using ping command test the IP address (Ex: ping
      130.94.145.41 ).

	 	 	 
	3.8 	
      Telnet

	 	 	 
		1. 	
      After successfully changing the IP address of the
      Groomer, click on the Telnet icon.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 9 of 20 

	 	2. 	
      Enter the IP address and change the port from 9999 to
      10001, then click on OK.

	 	 	 
	 	3. 	
      The following command prompt will appear on the
      screen.

i.e. SYNTAX ERROR 

VCL-MC-CC> 

	 	4. 	
      Now the system is ready for
  configuration.

	4. 	
      System Prompt Options

	 	 	 
		
      The Groomer has three types of prompts depending on the
      system access mode. The three access modes are:

	 	 	 
		1. 	
      Root Level l Operational Mode

	 	 	 
		2. 	
      Configuration Level l System Configuration Mode

	 	 	 
		3. 	
      View Alarms Mode

The three prompts are: 

	 	VCL-MC-CC> 	           
                         
                         
                         
                         
         Root Level / 
	 	Normal Operational Mode Prompt 	  
	 	 	 
	 	VCL-MC-CC-CONFIG> 	- Configuration Level/System Configuration Mode
      Prompt 
	 	 	 
	 	VCL-MC-CC-ALARMS> 	- View Alarms Mode Prompt

	 	a. 	
      Root Level / Normal Operational Mode

	 	 	 	 
	 		
      The system boots up in this mode. The system status,
      alarms and configuration monitoring functions are possible in this mode.
      In this mode user can change the access level to the Configuration Mode.
      After completion of configuration the user returns to Normal Operational
      Mode by re-booting the system.

	 	 	 	 
	 		
      In this mode, user can execute the following
      statements.

	 	 	 	 
	 		
      	 

	
      Changing access level to Configuration Mode.

	 	 	 	 
	 		
      	 

	
      Changing access level to View Alarms Mode.

	 	 	 	 
	 		
      	 

	
      Query statements for system status & configuration
      monitoring.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 10 of 20 

	 	b. 	
      Configuration Level / System Configuration
    Mode

	 	 	 	 
	 		
      The user can change the access level of the system from
      root level to “System Configuration Mode”. This helps the user to make
      changes in the system’s basic or Interface Card settings or mapping. After
      completion of configuration, the system can be switched to its Normal
      Operational Mode.

	 	 	 	 
	 		
      In this mode, the user can execute the following
      statements.

	 	 	 	 
	 		
      	 

	
      Changing access level back to Normal Operational
    Mode.

	 	 	 	 
	 		
      	 

	
      Basic System settings.

	 	 	 	 
	 		
      	 

	
      Interface Card Settings.

	 	 	 	 
	 		
      	 

	
      Interface Card Timeslot Mapping.

	 	 	 	 
	 		
      	 

	
      Query statements for system status & configuration
      monitoring.

	 	 	 	 
	 	c. 	
      View Alarms Mode

	 	 	 	 
	 		
      The user can change the access level of the system to
      “View Alarms Mode”. In this mode, the system the system will operates
      normally and also the Alarm status changes are continuously displayed on
      the screen.

	 	 	 	 
	 		
      i. View Alarms Mode functions

	 	 	 	 
	 		
      	 

	
      Current alarm status for all monitored alarms will be
      displayed on the screen when the user enters to this mode.

	 	 	 	 
	 		
      	 

	
      In case, the change in the alarm status the screen
      displays the Alarms in every few seconds.

	 	 	 	 
	 		
      	 

	
      The user can return to Normal Operational Mode at any
      movement.

	5. 	
      System Configuration

	 	 	 
		
      For Basic Configurations using Hyper Terminal, follow the
      steps given below.

	 	 	 
		1. 	
      Open Hyper Terminal, i.e., go to
      Start-Programs-Accessories-Communications-Hyper Terminal

	 	 	 
		2. 	
      Enter the name in the Connection Description dialog box
      and select the Icon, then click OK.

	 	 	 
		3. 	
      In the “Connect To” dialog box select COM port and click
      OK.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 11 of 20 

	 	4. 	
      In the COM Properties, set the
following

	 	Baud rate (Bits per second): 	9600 
	 	 	 
	 	Character size (Date bits): 	8 
	 	 	 
	 	Parity: 	None 
	 	 	 
	 	Stop bits: 	1 
	 	 	 
	 	Flow Control: 	None 

	 	5. 	
      In Hyper Terminal window, go to
      File-Properties-settings

	 	 	 
	 	6. 	
      In Emulation, select VT100 and click on OK, the Hyper
      Terminal Screen will appear. Press “Enter” Key and the system will
      generate the root level / normal operational mode prompt. So now the
      system is ready for user to enter commands for configuration,
  etc.

	6. 	
      6. Groomer Testing

Before Installing the Groomer, it
should be tested in the field to avoid the problems while installation. To test
the Groomer in the fie ld follow the steps given below. 

	 	1. 	
      Unpack the Groomer from the Box and keep the accessories
      on the testing table.

	 	 	 
	 	2. 	
      Check chassis, cards and other accessories physically for
      any damage.

	 	 	 
	 	3. 	
      Keep the Chassis on the testing table and Connect 48V DC
      supply to the chassis.

	 	 	 
	 	4. 	
      Insert the Power Supply Cards in the slots 1 & 2 of
      the chassis, and observe for LED an indication, which shows
  Green.

	 	 	 
	 	5. 	
      Now insert Control Card in slot 3 and then Interface
      Cards from slot 4 to slot 11.

	 	 	 
	 	6. 	
      Connect Cross-Over Cable from PC to LAN Management Port
      of Control Card i.e., RJ-45 Connector as shown in the figure
  below.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 12 of 20 

	 	7. 	
      Switch ON the SW1 to enable the port.

	 	 	 
	 	8. 	
      Go to Start-Run-cmd and press Enter.

	 	 	 
	 	9. 	
      Then type the command telnet 130.94.145.41 10001 and
      press Enter.

	 	 	 
	 	10. 	
      The root level / normal operational mode prompt will be
      displayed in the telnet screen.

i.e., SYNTAX ERROR 

VCL-MC-CC> _ 

	a. 	
      Initial Settings

	 	1. 	
      Initially the system will be in root prompt, i.e., 

      VCL-MC-CC> _

	 	 	 
	 	2. 	
      To enter in to the configuration mode from root level
      type the following command.

VCL-MC-CC>#sel=config (Enter) 

OK 

VCL-MC-CC-CONFIG> _ 

(Response from the system) 

	 	3. 	
      Before configuring set all settings to default by using
      following command.

VCL-MC-CC-CONFIG>set_def (Enter)

OK

VCL-MC-CC> 

(System returns to root level) 

	 	4. 	
      Now all the system settings are set to default state.
      Repeat the step 2 to enter into the configuration
mode.

	b. 	
      Interface Card Configuration

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 13 of 20 

	 	1. 	
      To configure the 1st Interface Card (i.e. the card
      inserted in slot 4 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if1=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK 

Then, type the following command 

	 	VCL-MC-CC-CONFIG>exportl1 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

	 	2. 	
      To configure the 2nd Interface Card (i.e. the card
      inserted in slot 5 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if2=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK 

Then, type the following command 

	 	VCL-MC-CC-CONFIG>export/2 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

	 	3. 	
      To configure the 3rd Interface Card (i.e. the card
      inserted in slot 6 of the she~) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if3=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK

Then, type the following command

VCL-MC-CC-CONFIG>export/3 (Exports
Default or Changed Settings to the Interface Card & re-boots the card) 

	 	4. 	
      To configure the 4th Interface Card (i.e. the card
      inserted in slot 7 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if4=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK

Then, type the following command

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 14 of 20 

	 	VCL-MC-CC-CONFIG>export/4 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

	 	5. 	
      To configure the 5th Interface Card (Le. the card
      inserted in slot 8 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if5=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK

Then, type the following command

	 	VCL-MC-CC-CONFIG>export/5 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

	 	6. 	
      To configure the 6th Interface Card (i.e. the card
      inserted in slot 9 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if6=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK

Then, type the following command

	 	VCL-MC-CC-CONFIG>export/6 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

	 	7. 	
      To configure the 7th Interface Card (i.e. the card
      inserted in slot 10 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if7=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK

Then, type the following command

	 	VCL-MC-CC-CONFIG>export/7 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

	 	8. 	
      To configure the 8th Interface Card (i.e. the card
      inserted in slot 11 of the shelf) type the following command

	 	 	 
	 		
      VCL-MC-CC-CONFIG>config_if8=E1-HiZ (‘E1-HiZ’ means E1
      Interface card for monitoring)

OK

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 15 of 20 

Then, type the following command

	 	VCL-MC-CC-CONFIG>export/8 	(Exports Default or Changed Settings to the
      Interface Card & re-boots the card) 

Press “Esc” Key to re-boot & to
accept the changes made to the system. 

	c. 	
      Mapping E1 Timeslots

The Groomer has maximum of 8 Interface
Cards; each Interface card has 8 E1 ports. In Monitoring mode, the system has 64
ports for 32 E1. 

	 	1. 	
      To map 1 E1 having 31 timeslots connected to 1st &
      2nd port of 1st interface card and the output is connected to 1st &
      2nd port of 5th Interface card, type the following command.

	 	 	 
	 		
      Note: The mapping can be done to any of the Interface
      Card.

	 	 	 
	 		
      VCL-MC-CC-CONFIG>map/txrx/1/1/01-31=5/1/01 -31
      (Enter)

	 	 	 
	 		
      OK

	 	 	 
	 		
      VCL -MC-CC-CONFIG>map/txrx/1/2/01-31=5/2/01-31
      (Enter)

	 	 	 
	 		
      OK

	 	 	 
	 		
      Press “Esc” Key to re-boot & to accept the changes
      made to the system.

	 	 	 
	 	2. 	
      To see the mapped ports, type the following
    commands.

For Tx port: 

VCL-MC-CC-CONFIG>mapping/tx/1/1?
(Enter) 

	 	OK 
	 	 
	 	VCL-MC-CC> 
	 	 
	 	Card-1 Port-1 
	 	 
	 	Transmit data source time slots are 
	 	 
	 	01=5/1/01, 02=5/1/02, 03=5/1/03, 
	 04=5/1/04, 05=5/1/05, 06=5/1/06,
      07=5/1/07, 08=5/1/08, 	
	 	 09=5/1/09, 10=5/1/10, 11=5/1/11, 
	 12=5/1/12, 13=5/1/13, 14=5/1/14,
      15=5/1/15, 16=5/1/16, 	

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 16 of 20 

	 	17=5/1/17, 18=5/1/18, 19=5/1/19, 
	20=5/1/20, 21=5/1/21, 22=5/1/22, 23=5/1/23, 24=5/1/24,	 
	 	 
	 	25=5/1/25, 26=5/1/26, 27=5/1/27, 
	28=5/1/28, 29=5/1/29, 30=5/1/30, 31=5/1/31 	 

For Rx port: 

VCL-MC-CC-CONFIG>mapping/rx/1/1?
(Enter) 

OK

	 	VCL-MC-CC> 
	 	 
	 	Card-5 Port-1 
	 	 
	 	Receive data destination time slots are 
	 	 
	 	01=1/1/01, 02=1/1/02, 03=1/1/03, 
	04=1/1/04, 05=1/1/05, 06=1/1/06, 07=1/1/07, 08=1/1/08, 	 
	 	09=1/1/09, 10=1/1/10, 11=1/1/11, 
	12=1/1/12, 13=1/1/13, 14=1/1/14, 15=1/1/15, 16=1/1/16, 	 
	 	17=1/1/17, 18=1/1/18, 19=1/1/19, 
	20=1/1/20, 21=1/1/21, 22=1/1/22, 23=1/1/23, 24=5/1/24, 	 

25=1/1/25, 26=1/1/26, 27=1/1/27, 28=1/1/28, 29=1/1/29,
30=1/1/30, 31=1/1/31

For Tx port: 

VCL-MC-CC-CONFIG>mapping/tx/2/1?
(Enter) 

	 	OK 
	 	 
	 	VCL-MC-CC> 
	 	 
	 	Card-2 Port-1 
	 	 
	 	Transmit data source time slots are 
	 	 
	 	01=5/2/01, 02=5/2/02, 03=5/2/03, 
	 04=5/2/04, 05=5/2/05, 06=5/2/06,
      07=5/2/07, 08=5/2/08, 	
	 	09=5/2/09, 10=5/2/10, 11=5/2/11, 
	 12=5/2/12, 13=5/2/13, 14=5/2/14,
      15=5/2/15, 16=5/2/16, 	

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 17 of 20 

	 	17=5/2/17, 18=5/2/18, 19=5/2/19, 
	20=5/2/20, 21=5/2/21, 22=5/2/22, 23=5/2/23, 24=5/2/24,	 
	 	 
	 	25=5/2/25, 26=5/2/26, 27=5/2/27, 
	28=5/2/28, 29=5/2/29, 30=5/2/30, 31=5/2/31 	 

For Rx port: 

VCL-MC-CC-CONFIG>mapping/rx/2/1?
(Enter) 

OK 

	 	VCL-MC-CC> 
	 	 
	 	Card-5 Port-2 
	 	 
	 	
      Receive data destination time slots are 

	 	 
	 	01=2/1/01, 02=2/1/02, 03=2/1/03, 
	04=2/1/04, 05=2/1/05, 06=2/1/06, 07=2/1/07, 08=2/1/08, 	 
	 	09=2/1/09, 10=2/1/10, 11=2/1/11, 
	12=2/1/12, 13=2/1/13,1 4=2/1/14, 15=2/1/15,16=2/1/16, 	 
	 	17=2/1/17, 18=2/1/18, 19=2/1/19, 
	20=2/1/20, 21=2/1/21, 22=2/1/22, 23=2/1/23, 24=2/1/24, 	 

25=2/1/25, 26=2/1/26, 27=2/1/27, 28=2/1/28, 29=2/1/29,
30=2/1/30, 31=2/1/31 

	d. 	
      E1 Cable Connection

	 	1. 	
      Connect the E1 Cable from DDF to 1st & 2nd port of
      1st slot (IF1 card).

	 	 	 
	 	2. 	
      Connect the output E1 Cable from 1st & 2nd· port of
      5th“ slot (IF5 card) to the 1st E1 port of probe as shown in the figure
      below.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 18 of 20 

	7. 	
      Quick Checklist for Groomer
  Deployment

Steps to Follow for the Groomer Installation: 

	1. 	
      Take the site survey report and find out the rack space
      and DC power supply.

	 	 	 
	2. 	
      Open the Groomer box and separate the Interface cards,
      control cards .power supply cards and rack mounted tray from the
    box.

	 	 	 
	3. 	
      Insert the cards into tray carefully in sequence given
      below into the slots.

	 	 	 
		i. 	
      Power cards (both cards)

	 	 	 
		ii. 	
      Control cards

	 	 	 
		iii. 	
      Interface cards (all five cards have to insert)

	 	 	 
	4. 	
      Take the power supply from the DC source and give the
      other end to the Groomer power point.

	 	 	 
	5. 	
      Make sure that the grounding also done before switching
      on the Groomer.

	 	 	 
	6. 	
      Take the 32 pair cable and lay the cable from Groomer to
      the DDF points where it will terminate (Note: The DDF point location was
      there in site survey report).

	 	 	 
	7. 	
      Now, crimp the RJ-45 connectors at the Groomer end (use
      only one pair per one RJ-45 connector, it will act as
  input).

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 19 of 20 

	8. 	
      Consider first 4 cards for Input and the card is for out
      put. And also, 2 ports considered as one E1 .

	 	 
	9. 	
      And punch (or rap) the 32 pair cable at the other
    end.

	 	 
	10. 	
      Now do the tapping of the signals. (Note: Make sure that
      before tapping the signal the ‘U’ links should remove from the
  DDF).

	 	 
	11. 	
      Note that, we need to tap only the Links carrying ISO and
      STD traffic and make sure all the LSLs should be tapped in that particular
      TAX or Link. Tapping of Partial links should not be allowed as it will
      disturb the probe functioning.

	 	 
	12. 	
      After successful completion of tapping of each signal,
      the LED turns to Green. Note that if it turns to orange then it indicates
      the link was down. And if it is reed means there is signal on that
      particular link.

	 	 
	13. 	
      The LED turns to Green when we put the ‘U’ link
    only.

	 	 
	14. 	
      After completion of tapping Links, Give the out put
      connection wherever BSNL people provided. Note that the 2 wires (1 pair)
      have inserted in 4 and 5 slots of RJ-45 connectors).

	 	 
	15. 	
      After successful completion of tapping of links, make
      sure that all LED are in green (i.e. all the tapping signals).

	 	 
	16. 	
      Now, start the configuration of Grommer as per
      instruction given in the manual.

Steps to follow after completion of Configuration: 

	1. 	
      Hand over the both hard and soft copy of the Groomer
      Manuals to the concerned person in the MSC (SDE/DE).

	 	 
	2. 	
      After that, take the sign of from them for the
    same.

	 	 
	3. 	
      After that set the IP of the Groomer as per instructions
      (for ranging of Ips) and note it down.(note that it has to be done using
      lantronix soft ware and you have to load it in system which is there in
      soft copy of Groomer manual).

	 	 
	4. 	
      And give demo for all the people present in the MSC
      regarding all the points including, what is groomer, Why it is For?
      configuration, and lp setting .

Steps to follow For Groomer AT: 

	1. 	
      Get the Approval for the Layout diagram of Groomer from
      the concerned people of BSNL (from planning /local
DE).

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 2 
	 	 	Page 20 of 20 

	2. 	
      After the take the test schedule for Groomer A.T and
      follow the each and every step that are mentioned in that and explain same
      to the A.T wing People.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 3 
	 	 	Page 1 of 2 

PRICES AND DELIVERY LEAD TIME 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 3 
	 	 	Page 2 of 2 

 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 4 
	 	 	Page 1 of 4 

VALIDATION AND ACCEPTANCE PROCEDURES 

	1 	
      Introduction

	 	 	 	 
		
      This document specifies the acceptance test plan for the
      Fraud Management system for effective detection, analysis and controlling
      of various possible frauds identified by the FMCC.

	 	 	 	 
	2 	
      Test Strategy

	 	 	 	 
		
      	 

	
      Testing will be done at each phase and
  deliverable.

	 	 	 	 
		
      	 

	
      A test plan will be provided for each of the
    following

	 	 	 	 
			
      	 

	
      Business Requirement - test if the solution is able to
      handle complete business requirement

	 	 	 	 
			
      	 

	
      System Requirements - test the system from the initial
      stage till the implementation. This will involve the end-to-end system
      requirement testing that includes hardware, infrastructure etc. This will
      cover all the operational and qualitative requirements.

	 	 	 	 
			
      	 

	
      Software Requirements - to check if the system is meeting
      all the software requirements. This includes system operations and
      management requirements also.

	 	 	 	 
			
      	 

	
      Functional Requirements - to test the functional
      requirements that the proposed system should achieve. This will be listed
      in the sections below.

	 	 	 	 
			
      	 

	
      Use Cases - involves how the user will interact with the
      system.

	 	 	 	 
		
      	 

	
      Test cases and plan for all of the above will be provided
      once the requirements are baseline.

	 	 	 	 
		
      	 

	
      Test cases will include the configuration and
      customization parameters that needs to be identified and baseline prior to
      the test case development.

	 	 	 	 
		
      	 

	
      Other implementation issue or requirement, if any, will
      be considered in the test plan.

	 	 	 	 
		
      	 

	
      Acceptance test plan for each of the item listed above
      will be dependent on the delivery schedule, if any.

	 	 	 	 
		
      	 

	
      Acceptance testing will be done in phases that will again
      match with the delivery schedule. As soon as one phase is over the
      acceptance testing can be initiated for that phase.

	 	 	 	 
		
      	 

	
      Test cases will be developed for

	 	 	 	 
			
      	 

	
      Functional Testing

	 	 	 	 
			
      	 

	
      System Testing

	 	 	 	 
			
      	 

	
      Integration Testing

	 	 	 	 
			
      	 

	
      Acceptance Testing

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 4 
	 	 	Page 2 of 4 

o Performance Testing 

  	
  Test data will be created 

  
	
  Test cycles will be identified and documented 

  
	
  All the test results will be documented. 

Other points to elaborate

	
  Requirements baseline 

  
	
  Configuration parameters 

  
	
  Customization parameters 

  
	
  Any other implementation 

  
	
  Business requirement 

  
	
  System Software 

  
	
  Functional Use cases 

3 Testing 

3.1 Validation of Infrastructure 

An acceptance test case will be developed along with a test
plan for the validation of infrastructure required for the system, say links
etc. 

3.2 Validation of Hardware

An acceptance test case will be developed along with a test
plan for the validation of hardware required for the system, say switches,
servers, machines etc. The hardware will be validated before the deployment of
the software so as to avoid any technical issues/conflicts while deploying the
software. 

3.3 Validation of Solution

The solution will be validated against the requirements
baseline. 

3.4 Functional Testing

This will involve testing the software for the required
functions. This includes developing the test cases for the following: 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 4 
	 	 	Page 3 of 4 

	 	1. 	
      Technical external fraud on real time or near real time
      analysis of log depending upon the type of external fraud against
      baseline.

	 	 	 	 
	 	2. 	
      Technical internal frauds on real time or Near real time
      analysis of Log & Data integrity check of switch databases depending
      upon the type of internal fraud and the requirement baseline.

	 	 	 	 
	 	3. 	
      Non technical fraud (for all the frauds baseline) in real
      time

	 	 	 	 
	 	4. 	
      Threshold lists detection techniques that
  include:

	 	 	 	 
	 		a. 	
      Threshold

	 	 	 	 
	 		b. 	
      Call Patterns

	 	 	 	 
	 		c. 	
      Geography/Velocity Checks

	 	 	 	 
	 		d. 	
      Profile comparison

	 	 	 	 
	 		e. 	
      Destination Check

	 	 	 	 
	 	5. 	
      Different types of calls that includes:

	 	 	 	 
	 		a. 	
      Directly dialed National calls of Fixed Network

	 	 	 	 
	 		b. 	
      Directly dialed International calls of Fixed
    Network

	 	 	 	 
	 		c. 	
      Directly dialed National calls of Mobile
Network

	 	 	 	 
	 		d. 	
      Directly dialed International calls of Fixed
    Network

	 	 	 	 
	 		e. 	
      Roaming calls of Mobile Network

	 	 	 	 
	 		f. 	
      Call forwarded/callback calls of both Fixed and Mobile
      Networks.

	 	 	 	 
	 		g. 	
      In calls

	 	 	 	 
	 	6. 	
      User programmability of the Screening lists.

	 	 	 	 
	 	7. 	
      Support of threshold lists

	 	 	 	 
	 	8. 	
      Data integrity reconciliation

	 	 	 	 
	 	9. 	
      Account Payables / Receivable Check

	 	 	 	 
	 	10. 	
      System architecture

	 	 	 	 
	 	11. 	
      Interface to other systems

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 4 
	 	 	Page 4 of 4 

4 Test Chains Identification

This section will be exploded during ‘‘Testing’’ project
activity as detailed within Project and Delivery Plan. 

5 Test Cases Identification

This section will be exploded during “Testing” project activity
as detailed within Project and Delivery Plan. 

6 Roles and Responsibilities

There will be a dedicated test team that plans and performs the
entire testing in different phases. The test team will include 

	 	1. 	
      Test Manager

	 	 	 
	 	2. 	
      Project manager

	 	 	 
	 	3. 	
      Testing professionals

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 5 
	 	 	Page 1 of 5 

MAINTENANCE AND SUPPORT PLAN

1 Introduction 

This document defines the maintenance and support plan for
FMCC. This is post implementation support plan for FMCC being delivered to BSNL
through Ericsson in response to tender no. 

MM/CMTS/032006/000301 dated 22.3.06 

All the maintenance and support services described in this
document shall be provided by the Seller. 

2. Support & Maintenance Policies 

Xalted believes in long-term partnerships with our customers.
Our warranty and technical support options ensure that our Licensees have the
support that best suits their specific requirements and delivers the maximum
benefits of Xalted’s Software solution. Xalted comprehensive technical support
programs include: 

	Warranty
  
	Post-Warranty Software Support (AMC)
  
	Change Requests
  
	On-site Operational Support program 

For these technical support functions it is mandatory that
Licensee provide communication facilities of sufficient bandwidth to allow
Xalted, with Licensee’s permission and at mutually agreed times, remote access
to the Software as needed for Software maintenance. 

Charges for technical support are in the commercial offer.
Detailed terms and conditions for the warranty will be included in the Software
License Agreement. 

2.1 Warranty
Warranty will be offered in compliance
to the tender requirements. During the warranty period, Xalted will provide
Licensee with the following support services: 

	Remote Technical Support
  
	Basic Version Updates
  
	On-Site Support 

To initiate a request for warranty support, Licensee is
required to contact Xalted the request by fax, email, or telephone at the Xalted
Help Desk. The Help Desk will analyze the request based on the nature and
criticality of the problem, define the priority, and advise Licensee on the
nature and mode of resolution. The section on “Problem Reporting and Response
Times for Support” details the categories into which problems are classified and
their typical resolution time. The Help Desk will monitor the progress of the
response and invoke Xalted's standard escalation procedures if necessary. 

2.2 Remote Technical Support 
Remote technical
support consists of Off-Site Help Desk (telephone and e-mail) support from the
Xalted Customer Support Center for 24 hours a day, 7 days a week, and includes:

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 5 
	 	 	Page 2 of 5 

	Maintenance of the Software
  
	Fault identification
  
	Fault isolation
  
	Fault correction (bug fixes and remedy of mutually agreed defects)

Licensee is responsible for testing bug fixes and corrections
and confirming acceptance to Xalted Help Desk within 7 working days of their
receipt. 

2.3 Problem Reporting and Response Times for Support

The Help Desk in accordance with Xalted’s Incident Response and
Tracking Procedures will handle reported problems or incidents. These procedures
include promptly advising Licensee of the priority and status of all problems
reported. Priority will be based upon the severity of the problem as it affects
the system, and response time to the incident will be determined by the defined
priority as shown in the Table below. 

The Help Desk will make all reasonable efforts to have each
call returned by a qualified technical engineer with the ability to discuss the
details of the problem within the response time shown in the table. The Help
Desk will also make all reasonable efforts to provide a workaround or resolution
for the incidents reported within the response time shown. 

	Nature of Problem 	Response Time 	Resolution Time 	Examples 
	Priority 1: Service-Affecting Crisis Conditions:
      Situations in which the system is unable to do production work 	Less than 1 hour 	Within 24 hours 	- Critical function is not working properly
      without any alternative or workaround 
- Database corrupted
-
      Serious performance problem
- Critical interface problem 
	Priority 2: Service-Affecting, Non-Crisis
      Conditions: A major function is unusable but the system is capable of
      operation. 	1 hour 	72 hours – 1 week 	- Critical function restricted with an
      alternative or workaround possible 
- Performance not up to the mark
      with no major hindrances 
- Interface causing restrictions 
	Priority 3: Non- Service-Affecting: A feature
      or function may be at fault but it does not seriously affect operations or
      schedules. A Priority 1 or 2 problem for which a mutually acceptable 	Within 24 hours 	Next Maintenance Release: if not a bug, fixed
      within 30 days. 	- Problem with reports 
-
      Misleading/incorrect messages 
- Problem with documentation – e.g. user
      manual 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 5 
	 	 	Page 3 of 5 

	Nature of Problem 	Response Time 	Resolution Time 	Examples 
	workaround or patch has been supplied will be reduced to a
      Priority 3 problem 			
	Priority 4: Information: Incidents or
      inquiries relating to procedural questions, routines, and basic
      maintenance operations. 	Within 7 days 	Within 15 days 	- Typographical error 
- Modification in
      screen layout required 
- Minor validation check to be added
 -
      Other cosmetic requirements 

Response time means acknowledgment by the Help Desk of
the Licensee’s request. 

Resolution time means the time Xalted takes to develop
the solution and make it available to Licensee for installation. 

Days mean calendar days. 

Response times are subject to the following conditions:

	Licensee has made available to Xalted a basic rate ISDN (or the equivalent
  connectivity) and access to the system.
  
	The problem reported is solely due to Xalted‘s products or Software and
  does not involve or encompass any third party product or software, as
  determined by Xalted. 

Resolution times are subject to the following
conditions: 

	Licensee must provide Xalted clarification regarding any reported issue
  within 48 hours of Xalted requesting such clarification. The resolution time
  for any level of priority will be increased by the amount of time Licensee
  takes to provide to Xalted a requested clarification. Furthermore, Licensee’s
  failure to supply a clarification within 30 calendar days of Xalted’s request
  for clarification will result in Xalted‘s closing the issue as un-actionable.
  
	For Priority 1 issues, Licensee must test and implement the Xalted
  solution within 24 hours of Xalted delivering the solution to Licensee.
  
	For Priority 2 issues, Licensee must test and implement the Xalted
  solution within 48 hours of Xalted delivering the solution to Licensee.
  
	For Priority 3 and 4 issues, Licensee must test and implement the Xalted
  solution within seven (7) calendar days of Xalted delivering the solution to
  Licensee.
  
	Failure by Licensee to test and implement as described immediately above
  may result in issues cumulating, for which Xalted will not take responsibility
  or accept any liability. 

The parties acknowledge and understand the potentially
idiosyncratic nature of any bug or error in the product{s). Recognizing this,
the turnaround times set forth above and meeting these times 90% of the time,
constitute targeted goals of support to be provided by Xalted Customer Support
Center to customer. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 5 
	 	 	Page 4 of 5 

2.4 Basic Version 
These updates will be supplied
free of cost to Licensee during the warranty period. These updates are defined
as changes made to the specific modules installed at Licensee site. Typically,
maintenance releases (updates) occur approximately every six months. At Xalted’s
sole discretion, these can include new features for the installed modules as
well as bug fixes. 

New product releases of Intertrace that are not part of the
installed systems are outside the scope of the warranty. Such releases may be
offered to Licensee at the prices prevailing at the time of release. 

2.5 On-Site Support 
For problems, which cannot be
resolved through remote support, Xalted will be solely responsible for
determining when on-site support is required. With Licensee’s agreement, Xalted
will make commercially reasonable efforts to dispatch an engineer to Licensee
site within 24 hours of the decision to provide on-site support. 

2.6 Post-Warranty Software Support (AMC) 
After the
conclusion of the warranty period, optional post-warranty Software support is
available and will be provided as per tender terms. 

The post-warranty Software maintenance contract provides the
same support and services of the Warranty. 

2.7 Change Request Support 
Any changes made to the
Software specifications after the Statement of Work is mutually agreed and
signed will be treated as Change Requests. A Change Request for modification to
the Software can be initiated during the Software implementation process or
after the installation is complete, as long as the Software warranty or a
paid-up Software Maintenance Agreement is in effect. The requested changes may
be incorporated into the Software on a chargeable basis. 

After receipt of a Change Request, Xalted will provide Licensee
with a price and schedule estimate, and the details will be mutually agreed in
writing prior to the commencement of work. The standard payment terms for change
requests are 50% before the initiation of work and 50% at the time of delivery
of a Change Request. 

During the initial Software implementation, the need may arise
to make a change to the specifications as finalized in the Statement of Work.
All changes requested subsequent to finalization of the Statement of Work shall
be carried out using standard Change Request procedures and the Change Request
Forms provided in the Statement of Work. No change shall become effective until
a Change Order, signed by both Xalted and the customer, has been issued. 

A substantial Change Request that modifies the installed
version of the Software may result in an increase in the rates for Software
maintenance of 20% of the value of the Change Request. 

2. Escalation Procedure 
The following procedure will
be followed if resolution is required to a conflict arising during the
performance of this support & maintenance policy. 

When a dispute or conflict arises between Xalted and other
parties in the project including the customer, the team member(s) will first
strive to work out the problem internally. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 5 
	 	 	Page 5 of 5 

Level 1: If the project team cannot resolve the conflict within
two (2) working days, the Xalted Onsite Manager and other party Manager will
meet to resolve the issue. 

Level 2: If the conflict is not resolved within three (3)
working days after being escalated to Level 1, the project managers above will
escalate to the program mangers of their respective units. 

Level 3: If the conflict remains unresolved after Level 2
intervention, resolution will be addressed in accordance with the MoU and with
higher officials. 

Escalation Process is described in the next 3
pages. 

 

	 Escalation Process –
      Technical  
	Name 	       
                     Role 	 Contact Number 	Email 
	1st Level 	  	  	  
	Mr. Rajeev Gosain 	Sr. Project Manager 	+91981810140 	rajeev.gosain@xaltedcorp.com 
	2nd Level 	  	  	  
	Mr. Mitesh Vageria 	Technical Manager 	+919867852018 	mitesh.vageriya@xaltedcorp.com 
	3rd Level 	  	  	  
	Mrs. Kavita Jha 	Implementation Manager 	+919972076623 	kavita.jha@xaltedcorp.com 
	4th Level 	  	  	  
	Mr. MV Balasubrahmanyam 	Director 	+919972572692 	mvbalu@xaltedcorp.com
  

 

	Escalation Process – Post
      Project Support 
	Name 	Role 	Contact Number 	       
                         
         Email 
	1st Level 	  	  	  
	Mr. GH Prasad 	Data Center Manager 	+919246368199 	prasad.g@xaltedcorp.com
    
	2nd Level 	  	  	  
	Mrs. Kavita Jha 	Implementation Manager 	+919972076623 	kavita.jha@xaltedcorp.com 
	3rd Level 	  	  	  
	Mr. Umesh Babu 	Head – Product Support 	+919980763848 	umesh.babu@xaltedcorp.com 
	4th Level 	  	  	  
	Mr. MV Balasubrahmanyam 	Director 	+919972572692 	mvbalu@xaltedcorp.com
  

 

	 Escalation Process –
      Project Management  
	Name 	       
                     Role 	 Contact Number 	Email 
	1st Level 	  	  	  
	Mr. Rajeev Gosain 	Sr. Project Manager 	+919818180140 	rajeev.gosain@xaltedcorp.com 
	2nd Level 	  	  	  
	Mr. Bikramjit Roy 	Account Manager 	+919971749988 	bikramjit.roy@xaltedcorp.com 
	3rd Level 	  	  	  
	Mr. Ashwini Khalkho 	Sr. Program Manager 	+919986990025 	ashwini.khalkho@xaltedcorp.com 
	4th Level 	  	  	  
	Mr. MV Balasubrahmanyam 	Director 	+919972572692 	mvbalu@xaltedcorp.com
  

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 6 
	 	 	Page 1 of 5 

TRAINING AND CONSULTING 

	1 	
      Introduction

		
      This section of the document specifies the training plan
      for the Fraud Management system for effective detection, analysis and
      controlling of various possible frauds identified by the FMCC.

	 	 	 
		
      All the training and consulting services described in
      this document shall be provided by the Seller.

	 	 	 
	2 	
      Training Plan

		
      Training plan for FMCC Project envisaged the following
      courses:

	 	 	 
		
      	 

	
      System Architecture Overview,

		
      	 

	
      Operational Configuration

		
      	 

	
      Business Configuration

		
      	 

	
      Operation and Maintenance

		
      	 

	
      Fraud Analysis

		
      	 

	
      Fraud Detection

	 	 	 
		
      Detailed Content, duration and intended audience related
      details are described in the following sections, specifically for each
      course.

	 	 	 
		
      Actual Training schedule will reflect the one provided
      within the Project implementation Plan as Training Activity.

	 	 	 
	3 	
      Xalted Training Methodology

		
      The methodology consists of classroom sessions.
      Instructors demonstrate each module using PowerPoint and also provide
      hands-on practice. Two key processes include solving exercises and
      analyzing case studies specific to the client’s operation. In order to
      ensure the above, it is expected that each participant will work on a
      terminal on which the Xalted product has been installed. Successful
      completion of the case studies will determine participants’ understanding
      of the module and their comfort level with it.

	 	 	 
		
      In order to ensure that the information is retained,
      instructors will give the participants all of the Power Point slides used
      during the training, plus notes on each one. The slides will be detailed
      enough so that any new recruit will be able to go through them and
      understand the various modules installed at BSNL’s site. Participants will
      also be able to use this material to reinforce their learning and solve
      problems during live operations.

	 	 	 
	3.1 	
      Training Delivery Schedule

		
      Xalted understands that every Client has a unique
      timeframe for training. As a result, a detailed training schedule will be
      prepared only after consultation with BSNL’s representatives. Once a
      schedule has been mutually agreed upon, Xalted will carry it
out.

	 	 	 
	3.2 	
      Feedback from Participants

		
      Xalted believes in listening to its customers. Therefore,
      instructors seek feedback from the participants at the end of each
      training day. After studying each module, participants are asked to give
      detailed written feedback in the following
areas:

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 6 
	 	 	Page 2 of 5 

	3.3 	Relevance of topics 
	  		 

	Effectiveness of trainers 
	  		 

	Comprehensiveness of training
      materials 
	  		 

	Quality of training 
	  	  	  	  
		Based on the responses, action is
      taken immediately in order to ensure that the participants are comfortable
      with the products. 
	  	  	  	  
	4 	Training Details 
	  	The following sections discuss the
      training course in detail. 
	  	  	  	  
	4.1 	System Architecture Overview
    
	  	  	  	  
	4.1.1 	Overview 
	  	Aim of the course is to provide an
      overview over the system architecture: 
	  		 

	Which modules compose the
      architecture; 
	  		 

	Main features on each involved
      module; 
	  		 

	General consideration on architecture
      philosophy. 
	  	  	  	  
	4.1.2 	Organization 
	  	Course will be organized as follows:
    
	  		 

	Material: 
	  	  		 

	General Presentation (Slides), 
	  	  		 

	Summary Architectural document (paper-copy);
  
	  		 

	Duration: 
	  	  		 

	1 day session; 
	  		 

	Maximum number of participants:
      10 
	  		 

	Suggested audience: 
	  	  		 

	People involved in System Management and
      Project administration. 
	  	  	  	  
	4.2 	Operational Configuration
  
	  	  	  	  
	4.2.1 	Overview 
	  	Aim of the course is to provide an
      overview over the system deployment: 
	  		 

	How system has been deployed on the
      HW platform; 
	  		 

	Identification of modules interfaces:
    
	  		 

	How to monitor system behavior and
      performances; 
	  		 

	How to tune system according to
      current configuration; 
	  		 

	How to manage system in terms of
      startup, shutdown, reboot. etc. 
	  	  	  	  
	4.2.2 Organization 
	  	Course will be organized as follows:
    
	  		 

	Material: 
	  	  		 

	General Presentation (Slides). 
	  	  		 

	Operational procedures (paper-copy). 
	  		 

	Duration: 
	  	  		 

	2 one-day sessions 
	  		 

	Maximum number of participants:
      8 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 6 
	 	 	Page 3 of 5 

	  		 

	Suggested audience: 
	  	  		 

	People involved in System administration.

	  	  	  	  
	4.3 	Business Configuration 
	  	  	  	  
	4.3.1 	Overview 
	  	Aim of the course is to provide an
      overview over the business configuration with the following scope: 
	  		 

	Acquisition and Normalization
      configuration; 
	  		 

	Guiding and Rating configuration;
  
	  		 

	Introduction to: 
	  	  		 

	Subscribers grouping rules configuration.

	  	  		 

	Counters, thresholds and patterns
      configuration. 
	  	  		 

	Signal filtering and action management
      configuration. 
	  	  		 

	Case management work list configuration. 
	  	  		 

	Reconciliation Configuration 
	  	  	  	  
	4.3.2 	Organization
  
	  	Course will be organized as follows:
    
	  		 

	Material: 
	  	  		 

	General Presentation (Slides). 
	  	  		 

	User guide (paper-copy). 
	  		 

	Duration: 
	  	  		 

	1 day session 
	  		 

	Maximum number of participants:
      8 
	  		 

	Suggested audience: 
	  	  		 

	People involved in Application configuration.
    
	  	  	  	  
	4.4 	Operation and Maintenance
  
	  	  	  	  
	4.4.1 	Overview 
	  	Aim of the course is to provide
      information on how to operate system: 
	  		 

	How to manage nominal system
      operation, 
	  		 

	How to get information about system
      status, 
	  		 

	How to handle anomalies and
      unexpected behavior, 
	  		 

	How to handle exceptional events.
  
	  	  	  	  
	4.4.2 	Organization
  
	  	Course will be organized as follows:
    
	  		 

	Material: (Single or split
      documents may consist of following...) 
	  	  		 

	General Presentation (Slides), 
	  	  		 

	Summary Architectural document (paper-copy);
  
	  	  		 

	System deployment architecture (paper-copy);
  
	  	  		 

	Extract from user-manuals focused in messages
      understanding; 
	  	  		 

	Hands-on (using a sample installation). 
	  		 

	Duration: 
	  	  		 

	2 one-day sessions 
	  		 

	Maximum number of participants:
      8 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 6 
	 	 	Page 4 of 5 

	  		 

	Suggested audience: 
	  	  		 

	People involved in System administration,
      mainly focused on Monitoring and Maintenance activities. 
	  	  	  	 
	  	  	  	  
	4.5 	Fraud Detection 
	  	  	  	  
	4.5.1 	Overview 
	  	Aim of the course is to provide
      guidelines for the following activities: 
	  		 

	How to detect frauds, 
	  		 

	How to organize subscriber grouping,    
	  		 

	How to classify signals and cases,  
	  		 

	How to filter signals, 
	  		 

	How to configure automatic actions  
	  		 

	How to improve signal filtering
      efficiency 
	  	  	  	  
	4.5.2 	Organization  
	  	Course will be organized as follows:    
	  		 

	Material: 
	  	  		 

	General Presentation (Slides), 
	  	  		 

	Summary Architectural document (paper-copy);  
	  		 

	Duration: 
	  	  		 

	1 day session 
	  		 

	Maximum number of participants:
      10 
	  		 

	Suggested audience: 
				 

	People involved in application configuration,
      mainly focused on detection configuration management and case/dossiers
      workflow management. 
	  	  	  	  
	4.6 	Fraud Analysis 
	  	  	  	  
	4.6.1 	Overview 
	  	Aim of the course is to provide
      guidelines on following activities: 
	  		 

	How to organize work lists; 
	  		 

	How to manage cases interpreting
      provided information; 
	  		 

	How to organize cases in dossiers;  
	  		 

	How to manage actions on subscribers;    
	  		 

	How to access detailed information
      (cases list, traffic details, etc.) 
	  	  	  	  
	4.6.2 	Organization  
	  	Course will be organized as follows:    
	  		 

	Material: 
	  	  		 

	General Presentation (Slides), 
	  	  		 

	Detection techniques overview (paper-copy),  
	  	  		 

	Hands-on (using sample installation); 
	  		 

	Duration: 
	  	  		 

	2 half-day sessions 
	  		 

	Maximum number of participants:
      10 
	  		 

	Suggested audience: 
	  	  		 

	Fraud Analysts. 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 6 
	 	 	Page 5 of 5 

	
      4.7 
	
      Revenue Assurance 

	
       
	
       
	
       
	
       

	
      4.7.1 
	
      Overview 

	
       
	
      Aim of the course is to provide guidelines for the
      following activities: 

	
       
	
      � 
	
      What is revenue Assurance 

	
       
	
      � 
	
      Revenue Assurance processes 

	
       
	
      � 
	
      How to classify leakage areas 

	
       
	
      � 
	
      How to Configure System Integrity Check/reconciliation
      

	
       
	
      � 
	
      What to check in Accountancy & How to configure the
      rules? 

	
       
	
       
	
       
	
       

	
      4.7.2 
	
      Organization Course will be organized as follows:
      

	
       
	
      � 
	
      Material: 

	
       
	
       
	
      o 
	
      General Presentation (Slides), 

	
       
	
       
	
      o 
	
      Summary Architectural document (paper-copy); 

	
       
	
      � 
	
      Duration: 

	
       
	
       
	
      o 
	
      1 day session 

	
       
	
      � 
	
      Maximum number of participants: 5 

	
       
	
      � 
	
      Suggested audience: 

	
       
	
       
	
      o 
	
      People involved in Revenue Assurance.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 7 
	 	 	Page 1 of 1 

SPECIFIC QUALITY REQUIREMENTS 

	1 	
      Introduction

	 	 
		
      This document defines the special quality requirements
      for FMCC in response to tender MM/CMTS/032006/000301 dated
      22.3.06

	 	 
	2 	
      Special Quality Requirements

	 	 
		
      Xalted Networks Inc is fully aware of the stringent
      Quality requirements of BSNL to procure and deploy any hardware in their
      network.

	 	 
		
      Xalted Network Inc shall take special care in sourcing
      the materials that are manufactured at factories with world class quality
      practices at every stage of manufacturing.

	 	 
		
      Xalted shall ensure that each consignment of the hardware
      items covered in this agreement is accompanied by manufacturers test
      reports and quality certificates.

	 	 
		
      Xalted Networks Inc shall provide the installation,
      maintenance and support services through its group company Xalted
      Information Systems Pvt Ltd, which is certified for ISO practices. This
      shall ensure the required performance of the hardware supplied by
    us.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 8 
	 	 	Page 1 of 1 

CODE OF CONDUCT 

Seller shall comply with the requirements of code of conduct
attached herewith. These guidelines are also accessible online at: 

http://www.ericsson.com/sustainabilily/download/pdf/codeofconduct.pdf

 

ERICSON CODE OF CONDUCT 

Supply chain issues in the area of corporate social
responsibility are of increasing global importance, and also play an
increasingly important role in a company’s competitiveness, profitability and
ultimately shareholder value. 

In order to ensure responsible corporate governance in the
areas of basic human rights, labor standards, environmental management and
anti-corruption in the workplace, Ericsson’s CODE OF
CONDUCT was established in May 2002. 

Ericsson has based its CODE OF CONDUCT
on the United Nations Global Compact, an international Initiative which is
supported by corporations around the world to ensure accountability in the areas
noted above. 

FOR FURTHER INFORMATION:
www.ericsson.com/sustainability

ERICSSON Code of Conduct
 – Purpose 

For the purpose of protecting Human Rights, promoting fair
employment conditions, safe working conditions, responsible management of
environmental issues and high ethical standards, the CODE OF
CONDUCT shall be applied in the production, supply and support
of Ericsson products and services worldwide. 

In addition to compliance with all relevant laws, regulations
and standards in all of the countries in which they operate, all Ericsson Units,
companies and employees shall comply with the CODE OF
CONDUCT even if it stipulates a higher standard than required
by national laws or regulations. 

Ericsson requires suppliers and their subcontractors to comply
with the CODE OF CONDUCT or similar standards and to
verify compliance by providing information and allowing access to their
premises. 

Ericsson supports the United Nations Global Compact initiative.
In order to make this commitment clear to employees, suppliers, customers and
other stakeholders, the CODE OF CONDUCT is based on
the Global Compact’s ten principles and shall be publicly available. 

Code of Conduct * 

Human Rights 

We support and respect the protection of internationally
proclaimed human rights. We make sure that we are not complicit in human rights
abuses. 

Labor Standards 

FREEDOM OF ASSOCIATION 
As far as any relevant laws
allow, all employees are free to form and to join or not to join trade unions or
similar external representative organizations and to bargain collectively. 

FORCED LABOR 
Forced, bonded or compulsory labor is
not used and employees are free to leave their employment after reasonable
notice as required by national law or contract. Employees are not required to
lodge deposits of money or identity papers with their employer. 

EMPLOYMENT CONDITIONS 
Employees understand their
employment conditions. Pay and terms are fair and reasonable, and comply at a
minimum with national laws or industry standards whichever is higher. Working
hours comply with national laws and are not excessive. 

CHILD LABOR 
No person is employed who is below the
minimum legal age for employment. Minimum age is the age of completion of
compulsory schooling, or not less than 15 years (or not less than 14 years, in
countries where educational facilities are insufficiently developed) as set out
in Article 2.4 in the ILO Convention No.138 on Minimum Age. 

Children are not employed for any hazardous work, or work that
is inconsistent with the child’s personal development. A child means a person
below the age of 18 years, as defined in Article 1 of the United Nations
Convention on the Rights of the Child. Personal development includes a child ‘s
health or physical, mental, spiritual, moral or social development as described
in the Article 32 of the United Nations Convention on the Rights of the Child.

Where a child is employed, the best interests of the child
shall be the primary consideration. Policies and programs that assist any child
found to be performing child labor are contributed to, supported, or developed.

ELIMINATION OF DISCRIMINATION 
Employees are treated
with respect and dignity. Corporal punishment, physical or verbal abuse or other
unlawful harassment and any threats or other forms of intimidation are
prohibited. 

All kinds of discrimination based on partiality or prejudice is
prohibited such as discrimination based on race, color, sex, sexual orientation,
marital status, pregnancy, parental status, religion, political opinion,
nationality, ethnic background, social origin, social status, indigenous status,
disability, age, union membership and any other characteristic protected by
local law, as applicable. 

Employees with the same qualifications, experience and
performance receive equal pay for equal work with respect to their relevant
comparators. 

WORKING CONDITIONS 
A healthy and safe working
environment, and if applicable, housing facilities are provided for employees,
in accordance with international standards and national laws. 

Appropriate health and safety information and training is
provided to employees. Safety includes e.g. clearly marked and unblocked exits,
emergency exits and evacuation plans on each floor, regularly tested fire alarm
and evacuation drills, first aid equipment, safe and correct handling, marking
and labeling of chemicals, machinery and work processes. 

The workplace, and if applicable, housing facilities, has
tolerable temperature and noise level, adequate ventilation, sufficient
lighting, clean toilet facilities, drinkable water and, if applicable, sanitary
facilities for food storage. 

Environment 
Finite resources are used responsibly
and carefully. Operational practices that reduce any environmental burden
associated with our activities are promoted. Innovative developments in products
and services that offer environmental and social benefits are supported. 

Anti-Corruption 
No form of extortion and bribery,
including improper offers for payments to or from employees, or organizations,
is tolerated. 

*The Ericsson CODE OF CONDUCT is
based on the United Nation Global Compact’s ten principles derived from: The
Universal Declaration of Human Rights, The International Labor Organization’s
Declaration of Fundamental Principles and Rights at Work, The Rio Declaration on
Environment and Development and The United Nations Convention Against
Corruption. http://www.unglobalcompact.org/ 

 

Code of Conduct 
- Supplier Supplement

The CODE OF CONDUCT is applicable
to all Ericsson operations and to any party that contributes to Ericsson
products, services and other business activities (“Supplier”). 

Compliance 

Ericsson requires the Supplier and its subcontractors to comply
with the CODE OF CONDUCT, which may request higher
standards than required by national laws. 

Upon request, a Supplier must, by way of providing information
and/or allowing access to premises to Ericsson or its representative, verify to
Ericsson’s reasonable satisfaction, that the Supplier and its subcontractors
comply with the CODE OF CONDUCT. 

Obligation to Inform

It is the responsibility of the Supplier to ensure that its
employees and subcontractors are informed about and comply with the
CODE OF CONDUCT. 

 

As a global leader in the telecom industry, Ericsson believes
that It is Important to behave in a socially and ethically responsible way. We
care about the people who take part in the production and support of our
products and services worldwide. 

Thus It is Important that the Ericsson brand name is always
associated with respect for human rights, acceptable working conditions and
environmentally friendly business practice for our own and subcontractors’
organizations. 

Ericsson has signed the GLOBAL COMPACT UN directive. In order to
make this commitment clear to our staff, our suppliers, and other affected
parties, we have documented our CODE OF CONDUCT. As an international company we
must secure respect for and compliance with this CODE OF CONDUCT all over the
world. 

CODE OF CONDUCT 

BACKGROUND: Ericsson believes that people whose work
contributes to our success should not be deprived of their basic human rights,
nor be forced to suffer physically or mentally from their work in any way. 

PURPOSE: Ericsson expects employers to respect
fundamental human rights, to treat their workforce fairly and with respect. In
order to make our position clear to our own staff, our suppliers, and any other
affect parties, we have documented a CODE OF CONDUCT. 

APPLICATION: This directive is applicable to all
Ericsson operations as well as Ericsson suppliers. 

1. DIRECTIVE 

1.1 Obligation to Inform 
This is an open document
and shall be displayed in such a way that anyone whose work contributes to our
products and services is aware of the principles of the Code of Conduct. It is
the responsibility of suppliers to ensure that their employees and
subcontractors are informed about and comply with this Code. Ericsson is
prepared to clarify the content and associated requirements of this document
upon request. 

2. LEGAL REQUIREMENTS 

All of our suppliers must, in all activities, obey national and
regional statutory requirements in the countries in which they are operating.
Should any of the requirements stated in that document be in violation of the
law in any country or territory, the local law should always take precedence. In
such case, a supplier must immediately inform Ericsson. It is, however,
important to understand that Ericsson’s requirements are not limited to the
requirements of national laws. 

3. WORKERS’ RIGHTS 

3.1 Basic Human Rights 
Anyone who works directly or
indirectly for Ericsson should be entitled to his or her basic human rights.

Ericsson does not accept the use of bonded workers, forced
labor, prisoners or illegal workers. If foreign workers are employed on a
contract basis, they should never be required to remain in employment against
their will. The employer covers all commissioners and the recruitment agency
fees. 

We do not accept that workers are subject to corporal
punishment, mental or physical disciplinary action, or harassment. Dismissal of
female workers due to pregnancy is not acceptable. We recommend that all workers
are free to peacefully and lawfully join associations of their own choosing, and
have the right to bargain collectively. 

No worker should be discriminated against because of age, race,
gender, religion, sexual orientation, marital or maternity status, political
opinion or ethnic background. We recommend that all workers with the same
experience and qualifications receive equal pay for equal work. 

3.2 Wages and Working Hours 
All workers should know
the basic terms and conditions of their employment. 

Legislated minimum wages should be a minimum rather than a
recommended level. Wages should be paid regularly and on time. A normal workweek
must not exceed the legal hourly limit, and all overtime work should be properly
compensated. 

Workers should be granted stipulated annual leave, sick leave
and maternity/paternity leave without any form of repercussions. 

4. SAFETY 

4.1 Building and Fire Safety 
Ericsson requires that
worker safety is always a priority concern. Buildings must have clearly marked
exists, and emergency exits on all floors. We recommend that all exit doors
should open outwards. Exits should not be blocked, and should be visible. D All
workers shall be informed of the safety arrangements. An evacuation plan should
be displayed on every floor of a building and the fire alarm should be tested
regularly. Regular evacuation drills are recommended. 

4.2 First Aid 
First aid equipment must be available
in a building, and at least one person in each department should be trained in
basic first aid. It is recommended that a doctor or nurse is available on short
notice in the event of an accident on the premises. The employer should cover
the costs not covered by social security of medical care for injuries incurred
on their premises. 

5. WORKPLACE CONDITIONS 

It is important for all workers’ well being, that chemicals are
handled in a safe and correct way. All chemicals shall be marked, and labeled in
a correct way. Training and instructions for handling chemicals must be
performed and workers must have adequate body protection. 

The temperature and noise level of the work environment should
be tolerable. Ventilation should 

be adequate. Lighting should be sufficient for the work
performed. 

The workplace should have an adequate number of clean sanitary
facilities, which are preferably separated for men and women. Workers should
have access to these facilities without unreasonable restrictions. 

6. HOUSING conditions 

Where staff’s housing facilities are provided, we require that
workers’ safety is a priority concern. The recommended safety and workplace
conditions described above are applicable to these housing facilities. All
workers should be provided with their own individual bed, and the living space
per worker must meet the minimum legal requirement. 

Dormitories, toilets and showers should be separated for men
and women. There should be no restriction on workers’ rights to leave the
dormitory during off-hours. 

Fire alarms, fire extinguishers, unobstructed emergency exits
and evacuation drills are of particular importance in dormitory areas. 

7. ENVIRONMENTAL ISSUES 

The environment is of increasing concern globally and Ericsson
expects its suppliers to comply with applicable environmental laws and
regulations and fulfill the terms of Ericsson environmental requirements. 

8. CHILD LABOR 

8.1 Definition of Child 
A child in this context is a
person younger than 15 years of age, or 14 years of age in accordance with the
exceptions for developing countries as set out in Article 2.4 in the ILO
Convention No. 138 on Minimum Age. 

8.2 Child Labor Code 
Ericsson bases its child labor
code on the UN Convention on the Rights of the Child, Article 32.1. 

We “recognize the right of the child to be protected from
economic exploitation and from performing any work that is likely to be
hazardous or to interfere with the child’s education, or to be harmful to the
child’s health or physical, mental, spiritual, mental or social development.”

8.3 Implementation of Our Child Labor Code 
Ericsson
does not accept child labor. We acknowledge that it exists and realize that it
cannot be eradicated by simply setting up rules or inspections, but by actively
contributing to the improvement of children’s social situations. Thus, we
endeavor to improve the situation for any child affected by our ban on child
labor. Ericsson will request that the employer acts in accordance with the
overall best interests of the child. A satisfactory solution is whatever
improves an individual child’s overall situation. The employer should cover the
costs for this. 

8.4 Enforcement of Our Child Labor Code 
Ericsson
will discontinue cooperation with any party that persists in non-compliance with
our child labor code. 

8.5 Apprenticeship Programs 
Ericsson accepts
apprenticeship programs for children between the ages of 12 and 15 years in
countries where the law permits such programs, but only under certain
conditions. The total numbers of hours spent on light work and school together
should never exceed seven hours per day. The employer must be able to prove that
work is not interfering with the child’s education, that apprenticeship is
limited to a few hours per day, that the work is light and clearly aimed at
training, and that the child is properly compensated. We will not accept
apprenticeship programs that do not comply with these terms. 

8.6 Special Recommendations 
Ericsson acknowledges
that according to Article 1 of the UN Convention on the Rights of the Child, a
person is a child until the age of 18. We therefore recommend that children in
the age group 15-18 years be treated accordingly, i.e., by limiting the total
number of working hours per day and implementing appropriate rules for overtime.
Children in this age group are not allowed to perform hazardous work. 

9. MONITORING AND ENFORCEMENT 

9.1 The Principle of Trust and Cooperation 
Ericsson
expects all its workers, suppliers and their subcontractors to respect this Code
of Conduct and to actively do their utmost to achieve its standards. We are
prepared to cooperate with our suppliers to achieve adequate solutions. We are
also prepared to take cultural differences and other relevant factors into
consideration, but we will not compromise on the fundamental requirements
described in this document. 

9.2 Monitoring 
All suppliers are obliged to keep
Ericsson informed about where each order is produce. Ericsson reserves the right
to make unannounced visits to sites where people work directly or indirectly for
Ericsson. We also reserve the right to let an independent party make inspection.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 9 
	 	 	Page 1 of 1 

LIST OF RESTRICTED AND BANNED SUBSTANCES 

The Ericsson list of banned and restricted substances is as
enclosed with the Annexure. 

The below link has an access to updated version of the same
annexure. 

http://www.ericsson.com/ericsson/corporate_responsibility/suppliers/doc/list_banned_restric_substan.pdf

	 	 	 
	 	STRICTLY CONFIDENTIAL 	
	 	 	Page 1 of 1 

2003-06-12 

The Ericsson lists of banned and restricted substances

	1 	
      Application

	 	 
		
      This directive is valid for the entire Ericsson group and
      is applicable for design, purchasing and manufacturing of products and
      packaging that Ericsson places on the market. This directive is not
      applicable for defense material exempted by legislation.

	 	 
	2 	
      Purpose

	 	 
		
      These lists of banned, restricted and observation
      substances have been compiled to meet existing and anticipated legal
      requirements and market demands.

	 	 
	3 	
      Directive

	 	 
		
      Products and packaging that Ericsson places on the
      market, and manufacturing operations at Ericsson and supplier sites, shall
      comply with the requirements in the Banned, Restricted and Observation
      lists.

	 	 
	4 	
      Definitions

	 	 
		
      There are three lists that are applicable to products and
      three lists that are applicable to manufacturing operations. The lists are
      sub-grouped in term: of banned, restricted and observation
  status.

	 	 
		
      The requirements in the lists apply to substances that
      are intentionally added regardless of the concentration. The lists do not
      apply in cases where the substance is present due to natural impurities
      below limits specified in applicable legislation.

	 	 
		
      The lists are based on existing and anticipated legal
      requirements and market demands, mainly from EU and in most cases also USA
      and Japan. Th legislation listed in the banned lists are examples of
      applicable laws; please note that the legislation may have been amended
      and is not to be used, a complete list of laws applicable to the substance
      in question. Other environmental legislation may exist on specific
      markets.

	 	 
		
      Banned

		
      The banned list documents substances that are banned for
      the application(s) specified in the list.

	 	 
		
      Restricted

		
      The restricted list documents substances that shall be
      substituted no later than the date specified in the list.

	 	 
		
      Observation

		
      The observation list documents substances that shall be
      substituted as soon as technically, economically and environmentally
      acceptable alternatives are available.

	 	 	 
	 	STRICTLY CONFIDENTIAL 	
	 	 	Page 1 of 1 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	
	 	 	Page 2 of 4 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	
	 	 	Page 3 of 4 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	
	 	 	Page 4 of 4 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 10 
	 	 	Page 1 of 1 

	 	 	 
	 	STRICTLY CONFIDENTIAL 	EIL/LYMT-09:0007 
	 	 	Annexure 11 
	 	 	Page 1 of 1

Source: [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00206-of-00352.parquet"}, [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00206-of-00352.parquet"}], [{"source": "alea-institute/alea-institute/kl3m-data-edgar-agreements/train-00206-of-00352.parquet"}]]